UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549



FORM 8-K


CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934


Date of Report (Date of earliest event reported): December 12, 2012


NorthWestern Corporation
(Exact name of registrant as specified in its charter)


Delaware
(State or other jurisdiction of incorporation)
1-10499
(Commission File Number)
46-0172280
(IRS Employer Identification No.)
3010 W. 69 th  Street
Sioux Falls, South Dakota  
(Address of principal executive offices)
 
57108
(Zip Code)

 
(605) 978-2900
(Registrant's telephone number, including area code)
 


Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
[ ] Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
[ ] Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
[ ] Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
[ ] Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 

 
 
 
 
 








Item 5.02 Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.
 
(e) Short-Term Incentive Compensation Plan
On December 12, 2012, the Board of Directors (the “ Board ”) of NorthWestern Corporation d/b/a NorthWestern Energy (NYSE: NWE) (the “ Company ”), based on the recommendation of the Human Resources Committee (the “ Committee ”) of the Board, established the Company's 2013 Annual Incentive Plan for officers and other eligible employees of the Company (the “ 2013 AI Plan ”). The 2013 AI Plan provides for a payment of incentive compensation to officers and other eligible employees for the performance period of January 1, 2013, through December 31, 2013. To be eligible to receive a payout under the 2013 AI Plan, employees must be employed on December 31, 2013, and have been employed actively for at least one full quarter of the plan year.
A target incentive level for each participating employee is set by position and is expressed as a percentage of base salary. The short-term incentive target opportunities for the Company's principal executive officer, principal financial officer and the other remaining named executive officers in the Company's proxy statement for its 2012 annual meeting of shareholders (the “ 2012 Proxy Statement ”) are as follows: Robert C. Rowe, President and Chief Executive Officer, 80%; Brian B. Bird, Vice President and Chief Financial Officer, 50%; Heather H. Grahame, Vice President and General Counsel, 40%; Curtis T. Pohl, Vice President - Retail Operations, 40%; and Bobbi L. Schroeppel, Vice President - Customer Care, Communications and Human Resources, 35%. The short-term incentive target opportunities and performance measures are substantially similar to the awards under the Company's 2012 Annual Incentive Plan.
Payouts of awards to plan participants from the performance pool (as discussed below) will be determined based on a combination of:
(i)
individual performance ratings that evaluate achievement against established goals and objectives as well as overall job performance; and
(ii)
company performance based on the achievement of the following specified performance metrics during 2013:
a.
net income targets, weighted at 55%;
b.
safety, weighted at 15%, using two measurements of safety based on OSHA definitions - lost time incident target rate and total recordable incident rate;
c.
reliability, weighted at 15%, using two system reliability indices which measure the total duration of interruption for the average customer on our system during a predefined period of time; and
d.
Customer satisfaction, weighted at 15%, as determined by an independent survey conducted by J.D. Power & Associates.

No awards will be paid out under the 2013 AI Plan unless at least 90% of the net income target is met. In the event that a work-related fatality occurs during the year, the safety portion of the 2013 AI Plan will be forfeited for all employees unless it is determined by the Human Resources Committee that no actions on the part of the employee or the Company contributed to the incident. In calculating performance against target, the Board may make adjustments either positively or negatively for one-time events and extraordinary non-budgeted items.
A Performance Pool will be created and funded based on the level of achievement of the four company performance factors described above. The Performance Pool then will be allocated to each



officer using total target incentive dollars at the end of the performance period for eligible employees in each functional unit, division or department, as adjusted based on the performance funding level achieved. The Performance Pool will be divided into a “Fixed Pool” and a “Discretionary Pool.”

Fifty percent of the Performance Pool will be allocated to the Fixed Pool. Each Eligible Employee that has a performance rating of “met expectations” or “exceeded expectations” will receive a distribution from the Fixed Pool calculated as follows:
Employee's target incentive amount x performance funding level achieved x 50%
As part of the Fixed Pool calculation, the maximum percentage that can be attributed to the “performance funding level achieved” is 150%.
The remaining 50% of the Performance Pool will be allocated to the Discretionary Pool. Allocations of the Discretionary Pool will be based on the recommendation of an employee's supervisor. In no case will the total payouts in a given performance pool exceed the total dollars available for that performance pool.

Awards will be paid out to employees as soon as practicable after year-end results are known, but no later than March 31, 2014. The actual incentive amounts paid under the 2013 AI Plan will be based on the Company's actual results during 2013 in relation to the established performance objectives, and these payments may be greater or less than the target amounts that have been established.
For further information regarding the 2013 AI Plan, see the copy of the plan that is filed as Exhibit 99.1 hereto and incorporated herein by reference.
(e) Executive Retirement/Retention Program
On December 12, 2012, the Board, based on the recommendation of the Committee, also approved grants of performance-based restricted share units to each of the Company's nine executive officers under the Company's Executive Retirement/Retention Program (the “ Program ”). These grants are the second annual grants made under the Program which was first established in December 2011 under the NorthWestern Corporation 2005 Long-Term Incentive Plan (the “ 2005 LTIP ”).
The purpose of the Program is to reward the Company's executives when they retire for their years of service with the Company and to provide the Company's executives an incentive to continue their employment with, and to advance the interests of, the Company. As described in more detail below, executives receive these awards only if the Company satisfies a performance measure and they remain employed with the Company through the vesting period.
Summary of Program Provisions
Under the terms of the grants, each participant received an award of restricted share units (“ RSUs ”) based upon a percentage of the participant's base salary divided by the fair market value of the Company's common stock as of the grant date. Each of the Company's executive officers received awards under the Program. The awards for the Company's principal executive officer, principal financial officer and the other remaining named executive officers in the 2012 Proxy Statement are set forth in the table below.



Named Executive Officer
 
Percentage of Base Salary
 
Number of
RSUs Awarded (1)
Robert C. Rowe
President & Chief Executive Officer
 
25%
 
3,814
Brian B. Bird
Vice President & Chief Financial Officer
 
12.5%
 
1,251
Heather H. Grahame
Vice President & General Counsel
 
10%
 
911
Curtis T. Pohl
Vice President - Distribution
 
10%
 
717
Bobbi L. Schroeppel
Vice President - Customer Care, Communications and Human Resources
 
7.5%
 
482
(1)
Based upon the fair market value of the Company's common stock on December 12, 2012

Vesting of the RSUs to each participant is conditioned on the Company achieving net income for three of the five calendar years 2013 through 2017, that exceeds the Company's net income for 2012. For purposes of the award “net income” means net income, as reflected in the Company's audited consolidated financial statements. In determining whether the performance measure has been satisfied, the Board may make discretionary adjustments either positively or negatively for one-time events and extraordinary non-budgeted items.
Vesting of the RSUs also generally is contingent upon the participant remaining in the continuous employ of the Company through the end of the performance period; however, as discussed below, vesting also would occur earlier upon the death or disability of the participant, or upon a change of control of the Company. Upon vesting, RSUs will be credited to an account for the participant. The participant's account will be credited for the payment of cash or stock dividends related to the vested RSUs for dividends declared after the date that the RSUs become vested and until the RSUs are paid. Cash dividend equivalents will be credited as additional vested RSUs.
If the participant retires before vesting, a pro rata portion of the RSUs (based on the number of months of service during the performance period) will vest and will be paid as described in the following paragraph. If the participant dies or becomes disabled prior to vesting, the RSUs will become vested and will be paid as soon as practicable after such death or disability. Upon a change of control, the performance measure will be deemed satisfied and awards will be deemed vested, but will not be paid until the participant's departure from the Company as described in the following paragraph.
Following the participant's departure from the Company, except as described above in the event of death or disability, payout of the earned and vested RSUs will be made in equal annual installments over a five-year period. Payout will be made in shares of common stock of the Company, with one RSU vested and earned equal to one share of the Company's common stock. Awards under the Program may be cancelled by the Board at any time.
The terms of the awards are governed by the Form of NorthWestern Corporation Executive Retirement/Retention Program Restricted Share Unit Award Agreement (the “ Award Agreement ”) and the 2005 LTIP. For further information regarding the Award Agreement, see the copy of the Award Agreement that is filed as Exhibit 99.2 hereto and incorporated herein by reference. For further information regarding the 2005 LTIP, see Exhibit 10.4 of the Company's Quarterly Report on Form 10-Q, dated April 27, 2011 (Commission File No. 1-10499), which is incorporated herein by reference.




Item 9.01 Financial Statements and Exhibits.

EXHIBIT NO.
DESCRIPTION OF DOCUMENT
99.1*
NorthWestern Energy 2013 Annual Incentive Plan
99.2*
Form of NorthWestern Corporation Executive Retirement/Retention Program Restricted Share Unit Award Agreement

* filed herewith

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.



 
 
NORTHWESTERN CORPORATION
 
 
 
 
 
 
By:
/s/ Timothy P. Olson
 
 
 
Timothy P. Olson
 
 
 
Corporate Secretary
 

Date: December 17, 2012

Index to Exhibits

EXHIBIT NO.
DESCRIPTION OF DOCUMENT
99.1*
NorthWestern Energy 2013 Annual Incentive Plan
99.2*
Form of NorthWestern Corporation Executive Retirement/Retention Program Restricted Share Unit Award Agreement

* filed herewith


Exhibit 99.1

NORTHWESTERN ENERGY
2013 ANNUAL INCENTIVE PLAN



I.      Introduction

NorthWestern Energy (NWE) utilizes the 2013 Annual Incentive Plan (Plan) to reward non-represented employees for their contributions toward achieving desired business results.

II.      Plan Objectives

This Plan is designed to achieve the following objectives:

Align the interests of shareholders, customers and employees.
Create incentives for employees to achieve financial and operating results.
Reward employees individually and as a team by providing compensation opportunities consistent with company financial and operating performance.

III.      Plan Administration

The Plan is approved by NWE's Board of Directors (Board) and administered by the NWE Incentive Plan Administration Committee (Administration Committee) consisting of the President and CEO, and CFO. The Administration Committee is responsible for all aspects of administration of the Plan, and is responsible for resolving any conflicts or discrepancies that arise. The Administration Committee's decision on any matter associated with this Plan is final, subject to approval by the Board's Human Resources Committee.

IV.      Performance Period and Effective Date

The Plan becomes effective January 1, 2013, and will continue until December 31, 2013, which is the performance period. The Plan may be suspended and/or terminated by the Administration Committee, subject to approval by the Board, at any time, without prior notice and at its sole discretion.

V.      Other Considerations

All awards are subject to income tax withholding and garnishment requirements. No right or interest in the Plan is transferable or assignable.

Distributions under the Plan are at the discretion of the Administration Committee, subject to approval of the Board's Human Resources Committee. Awards will not be made under the Plan if, in the sole and final judgment of the Board, the overall financial condition of the Company is insufficient to support awards.

Distributions from the Plan do not provide any rights to continued employment. A distribution from the Plan in any one-performance period does not guarantee the participant a distribution or the right to participate in any subsequent performance period.

VI.      Participation and Eligibility

All non-represented regular full-time, regular part-time, limited part-time and supplemental employees of NWE employed on the last business day of the plan year are eligible to receive payment under the Plan provided they are actively employed by NWE for at least one full quarter of the plan year. To participate in the Plan, employees must have written goals and objectives consistent with NWE's goals and objectives.



Exhibit 99.1

These employee goals must target results that meet or exceed the normal requirements of the position and that contribute to meeting the goals and objectives of the company. Goals and objectives can be based on either individual or team performance; however, each employee must have at least one goal that contributes to cost reduction or process improvement.

Employees must meet acceptable performance standards, as defined and approved by the Administration Committee, to be eligible for an award. Employees who are under an active step of Progressive Discipline or employees whose performance is rated “unsatisfactory” are not eligible for an award. Employees whose performance is rated “partially met expectations” may, at the discretion of their supervisor, be eligible for an award from the discretionary pool.

Employees are eligible for a prorated incentive award based upon the amount of time served in an eligible status with NorthWestern Energy during the performance period if they:
(1)
Are classified as seasonal supplemental
(2)
Were under an active step of Progressive Discipline for a portion of the performance period,
(3)
Work on a part-time basis,
(4)
Are granted unpaid leave, including military leave, that is nonmedical in nature and that exceeds 80 hours, or
(5)
Retired, provided they worked at least one full quarter during the performance period even though the retired employee was not employed on the last day of the Plan year.

Temporary and summer employees, as well as independent contractors, are not eligible to participate in the Plan.

VII.      Individual Awards

Awards to plan participants from the Performance Pool (Section IX) will be determined based on individual performance ratings that evaluate achievement against established goals and objectives as well as overall job performance. Supervisors will evaluate individual employee performance during the period covered by the Plan to determine individual awards.

VIII.      Target Incentives

Target incentive level for each participating employee is set by position and will be expressed as a percentage of base salary. Each participant's target incentive is subject to approval by the Administration Committee and any changes will be communicated in writing to participants. The Board will approve senior executive target incentive levels.

IX.      Performance Pool

The Plan is funded through achievement of targeted results on key organizational performance objectives, inclusive of costs associated with the Plan. After implementation, the Plan will be reviewed periodically to ensure that the desired results are being achieved.

The Performance Pool will be created based on four factors: net income, electric service reliability, customer satisfaction, and employee safety. Each of these measures will be calculated at the conclusion of the performance period. Periodic accruals will be made to provide for the Performance Pool at year-end. The Performance Pool will be funded in accordance with Table 1; however, no awards will be made unless at least 90% of the net income target is met. Officer awards will be modified based on each officer's goal performance during the Performance Period.



Exhibit 99.1


Table 1 - 2013 Plan Performance Metrics
 
 
Threshold
Target
Maximum
Incentive Metric
Weight
50%
100%
150%
FINANCIAL P 1
 
 
 
 
Net Income
55
%
(10
)%
 Budget

10
%
SAFETY P 2
 
 
 
 
Lost Time Incident Rate
7.5
%
1.1

0.8

0.6

Total Recordable Incident Rate
7.5
%
3.1

2.6

2.1

RELIABILITY
 
 
 
 
System Avg Interruption Duration Index (SAIDI excluding MEDs)
7.5
%
123.0

105.0

91.0

System Avg Interruption Duration Index (SAIDI including MEDs)
7.5
%
195.0

129.0

113.0

CUSTOMER SATISFACTION P 3
 
 
 
 
JD Power Residential Electric and Gas Survey Performance
15
%
618
628
638

Footnotes: 1) The financial target is based on Board-approved budget for 2013; 2) If a work-related fatality occurs, the safety portion of the Annual Incentive Plan will be forfeited for all NWE employees unless it is determined by the Human Resources Committee that no actions on the part of the employee or the Company contributed to the incident. 3) Customer satisfaction results are based on independent JD Power residential electric and gas survey results.

Funding levels are computed by prorating if actual results lie between Threshold (50%) through Maximum (150%)


In calculating performance against target, adjustments may be made either positively or negatively for one-time events and extraordinary nonbudgeted items as approved by the B oard. This plan is subjected to any “clawback” provisions accepted by the Company in the future.
 
As soon as possible after the end of the Performance Period, NWE will calculate the actual performance as compared against the performance targets. Such calculations shall be finally determined in the sole discretion of the Board's Human Resources Committee or an appointed designee. Employees shall have no recourse, appeal or challenge available from this final determination. Summary results will be provided to employees.

X.      Performance Pool Distribution and Incentive Pay Calculation

Individual employee performance is a key consideration in calculating distribution of incentive pay. The Performance Pool will be allocated to each officer using total target incentive dollars at the end of the Performance Period for eligible employees in each functional unit, division or department adjusted based on the performance funding level achieved. The Performance Pool will be divided into two pools: a “Fixed Pool” and a “Discretionary Pool.” Fifty percent (50%) of the Performance Pool will be allocated to the Fixed Pool; the remaining fifty percent (50%) will be allocated to the Discretionary Pool. Each Eligible Employee that has a performance rating of met or exceeded expectations will receive a distribution from the Fixed Pool calculated as follows:

Employee's target incentive amount x performance funding level achieved x 50%

Each officer will then allocate the Discretionary Pool to the respective department supervisors, as appropriate, for further distribution based on either attainment of team or individual performance goals. Supervisors will submit recommended distributions to individual employees subject to the functional officer's and



Exhibit 99.1

Administration Committee approval. In no case will the total payouts in a given Performance Pool exceed the total dollars available for that Performance Pool.

XI.      Payment of Awards

Cash awards will be made in the same manner as each employee's normal payroll processing, either in the form of Company check or direct deposit. Awards will be paid out to employees in March 2013. Awards are considered ordinary income and subject to all appropriate taxes.









____________________________

Recommended by the Human Resources Committee on December 12, 2012
Approved by the Board of Directors on December 12, 2012



Exhibit 99.1

NORTHWESTERN ENERGY
2013 ANNUAL INCENTIVE PLAN
ADDENDUM 1


U Definitions

U Reliability Metric

System Reliability (MT and SD Electric Distribution System) is calculated by NorthWestern Energy and participating Institute of Electrical and Electronic Engineers, Inc. (IEEE) benchmarking utilities and is determined as follows:

System Average Interruption Duration Index (SAIDI) indicates the total duration of interruption for the average customer during a predefined period of time and is calculated as follows:

SAIDI (in minutes) = U sum of the customer interruption durations
total number of customers served

U Safety Metric

Safety performance is calculated by NorthWestern Energy and participating Edison Electric Institute (EEI) benchmarking utilities as defined by OSHA. OSHA recordable incident rates and lost time incident rates are the most common method of determining relative safety performance. OSHA has specifically defined what injuries and illnesses should be recorded, and of those recorded cases, which must be considered lost time. By utilizing the "total manhours worked" of a specific work group in the denominator, the resulting rate from the calculation can be used to compare different size departments, divisions, companies, etc. The 200,000 number and the total manhours worked number "normalize" the rate so comparisons can be made.

Lost time incident rate - this rate is calculated by taking the total number of all OSHA lost time cases, multiplying the number by 200,000, and dividing the number by the total number of manhours worked by a specific group. It is calculated via the following formula:

U total lost time cases x 200,000
total manhours worked



Exhibit 99.1

NORTHWESTERN ENERGY
2013 ANNUAL INCENTIVE PLAN
ADDENDUM 2

Reliability Analysis for 2013 Incentive Plan Design

Summary

The overall objective for inclusion of a reliability goal within the short term incentive plan is to insure focus is kept on maintaining a high level of system reliability. Historically NorthWestern's system has already operated at a high level of reliability, 1 P st P quartile performance when compared against IEEE benchmarks. While maintaining the focus on reliability is important we do have to balance this with other priorities and risks in the company including financial performance and other impacts of customer service. We also believe it is important to show continued improvement, however, achieving significant improvement over current overall levels of reliability may not be cost effective. As everyone is aware we have significant investment plans to maintain reliability over the long term. Because the current level of performance is already high and the fact that weather can swing results + or - 15 to 20%, establishing incentive targets that make sense has been a challenge.

After analyzing past reliability performance and IEEE benchmarking data from the 2010 survey management is again recommending an approach for establishing targets that we believe aligns with our overall goal of improving reliability over time, and aligns with actual customer experience.

Considering all of the observations listed below management recommends utilizing the same methodology as was used in 2012

1.
Utilize both System Average Interruption Duration Index (SAIDI) excluding Major Event Days (MEDs) and SAIDI including MEDs weighting them 50/50 for overall achievement. This will give us balance between looking at system performance, while at the same time not disconnecting it from actual customer experience.

SAIDI excluding MEDs - 7.5% of the total incentive plan

Threshold performance: 123 minutes - Using the best match for similar operating companies in the IEEE survey achieve 1 P st P quartile performance. The best match for similar operating companies is combined rural and suburban mediums sized IOU's. 1 P st P quartile performance in the 2010 survey Is 119 min.


Target performance: 105 minutes - using the approach described above achieve a 20% improvement over the gap of NWE 5yr average results (105 min) and 89 min. 89 is 1 P st P Quartile performance of all reporting companies including urban and companies that do not report transmission. Gap = 105 - 89= 16 20% of the gap = 3.2 min. 20% improvement of the gap from 5 yr avg. = 105 - 3.2 min = 101.8 min.

Maximum performance: 91 minutes - 89 minutes is an improvement over the best reported SAIDI excluding MEDs of 90.87 min and is 1 P st P Quartile performance of all reporting companies including urban and companies that do not report transmission.





Exhibit 99.1

SAIDI including MEDs - 7.5% of the total incentive plan

Threshold performance: 195 minutes - Using the best match for similar operating companies in the IEEE survey achieve 1 P st P quartile performance. The best match for similar operating companies is combined rural and suburban mediums sized IOU's. 1 P st P quartile performance in the 2009 survey Is 162 min.

Target performance: 129 minutes - using the approach described above achieve a 20% improvement over the gap of NWE 5yr average results (132 min) and 107 min. 107 is best reported Northwestern SAIDI estimated in 2011 including MEDs and is better than 1 P st P Quartile performance of all reporting companies including urban and companies that do not report transmission, which is 125 min. Gap = 132 - 107= 25.0 20% of the gap = 5.0 min. 20% improvement of the gap from 5 yr avg. = 132.0 - 5.0 min = 127 min.

Maximum performance: 113 minutes - 107 minutes is the better of Northwestern best historical 5 year performance or Industry 1 P st P Quartile performance of all reporting companies including urban and companies that do not report transmission for SAIDI including MED's. Industry 1 P st P Quartile is 125 minutes, NorthWestern's best is 107 min.


Observations

Several key observations can be made after analyzing NWE results over the past 5 yrs and the 2010 IEEE benchmarking data (see tables with historical NWE results in plan document:

1.
Overall performance has been 1 P st P quartile in all of the past 5 years in both SAIDI including and excluding Major Event Days (MEDs).
2.
PPPP Weather has impacted overall results by about + or - 30min in SAIDI excluding MEDs and by about 40 min in SAIDI including MEDs.
a.
SAIDI excluding MEDs - low of 34 min in 2008 to a high of about 65 min in 2010
b.
SAIDI including MEDs - low of 46 min in 2011 to a high of 92 min in 2008.
3.
NWE includes transmission outages when reporting SAIDI. This has an impact of about 20%, 20 - 25 minutes of SAIDI excluding MEDs and about 30 - 35 min of SAIDI including MEDs.
a.
Without transmission NWE SAIDI performance would be in the 80 - 85 min range, which would be well into 1 P st P quartile when measure against all reporting companies including urban only.
b.
Some companies do not include transmission outages when reporting SAIDI, particularly COOPS or Municipalities.
4.
The 2009 benchmarking changed dramatically from past years with the inclusion of many COOPs and Municipalities, which typically do not report transmission outages. However, the data now breaks down companies by IOU', urban, suburban, rural and combined rural and suburban, which gives us the ability make comparisons with similar companies.
5.
If the only measure considered is SAIDI excluding MEDs in the incentive plan it may produce results that are inconsistent with what customers actually experience. This was true in 2008 when we had the best ever IEEE SAIDI excluding MEDs, but had a below average year on overall SAIDI. The reverse was true in 2011 when we had the best overall SAIDI ever, but an good to average year on IEEE SAIDI excluding MEDs. In other words the way this is measured our incentive results may not be consistent with our customer's actual experience.




Exhibit 99.1

Northwestern utilizes three common Industry metrics when measuring reliability:

1.
System Average Interruption Frequency Index (SAIFI) - the number of outages an average customer experiences in one year.
2.
Customer Average Interruption Duration Index (CAIDI) - the average amount of time, measured in minutes, a customer is out of power when they experience an outage
3.
System Average Interruption Duration Index - the average amount of total time, measured in minutes, a customer is out power over a year. SAIDI = CAIDI x SAIFI

SAIDI is measured with and without Major Event Days (MEDs). Excluding Major Event Days, using an IEEE equation to consistently determine if an event meets the criteria, is a way for the industry to compare metrics taking out major weather events such as hurricanes, ice storms or other major storms. Comparing data against benchmarks excluding MEDs is a good way to look at a more accurate picture of system performance; however it is also important to look at data including MEDs because it is the reliability that customers experience.

In general SAIDI is an overall metric factoring both restoration time and frequency, which makes it a good metric to use at a high level when comparing overall system performance. This is also the metric that management recommends to be used when establishing targets for incentive purposes.











Exhibit 99.1

CUSTOMER SATISFACTION

Customer satisfaction is an important element of operating a utility focused on understanding and meeting customer and community needs. To this end, NorthWestern includes customer satisfaction in its annual incentive plan with a target of 15 percent to drive focus on and reward employees for meeting or exceeding customer expectations.

Customer satisfaction, for the 2013 Annual Incentive Plan, is measured by the well tested and broadly utilized JD Power residential electric and gas customer satisfaction surveys/ studies.

The JD Power model includes the following six components:
1.
Communications
2.
Corporate Citizenship
3.
Billing & Payment
4.
Price
5.
Power Quality & Reliability (electric) or Field Service (gas)
6.
Customer Service
2013 Customer Satisfaction Threshold, Target and Maximum Targets:

2013 Customer Satisfaction Program Parameters:
1.
Investor owned electric and gas utilities included in both the 2013 JD Power electric and gas residential studies. 1  
2.
Weight by residential customer count by energy source utilizing FERC data
3.
Threshold - NorthWestern score of 618
4.
Target - 628 which represents a 5 point improvement over 2012 results
5.
Maximum- NorthWestern score of 638 which would move the Company into the 1 P st P quartile based on 2012 data
6.
Utilize the 2013 Electric Utility Residential Customer Satisfaction Study results (July 2013) and the 2013 Gas Utility Residential Customer Satisfaction Study (September 2013)

2013 Customer Satisfaction Metric Recommendation

2012 Performance
2013 Threshold
2013 Target
2013 Maximum
623
618
628
PP 638



2013 Customer Satisfaction Payout Scale Recommendation

NorthWestern Score
Incentive Payout Percentage of Target
638
150 percent
628
100 percent with a 5 percent increase per 1 point improvement over 628 up to maximum
618
50 percent with a 5 percent increase per 1 point improvement over 618 up to target


1
Combination electric and gas utilities included in the 2012 JD Power studies include: MidAmerican, Xcel - Midwest, South Carolina Electric & Gas, Puget Sound, Louisville Gas & Electric, Avista, Alliant Energy, We Energies, San Diego Gas & Electric, Wisconsin Public Service, NorthWestern Energy, Vectren, NSTAR, Pacific Gas & Electric, Duke - Midwest, Rochester Gas & Electric, New York State Electric & Gas, PECO, Xcel - West, Consumers Energy, Baltimore Gas & Electric, Public Service Electric & Gas, Con Edison Company of New York, National Grid, NIPSCO and Ameren Illinois



Exhibit 99.2

NorthWestern Corporation
Executive Retirement/Retention Program
Restricted Share Unit Award Agreement
(Granted Under the Amended and Restated 2005 Long-Term Incentive Plan)
The Executive Retirement/Retention Program is designed to provide the executives of NorthWestern Corporation (together with its subsidiaries, the “ Company ”) with a reward for their years of service with the Company when they retire. This program is in lieu of a comprehensive supplemental retirement/pension plan for executives as provided by other companies, as well as a retention incentive to continue their employment with, and to advance the interests of, the Company. This award to Grantee will be governed by this Agreement and the Company's Amended and Restated 2005 Long-Term Incentive Plan (the “ Plan ”).
In consideration of the mutual promises and covenants contained in this Agreement, the Grantee and the Company each agree as follows:
ARTICLE I - G rant of Restricted Share Units

Subject to the terms of the Plan, the Company hereby grants to [___Individual_____] (the “ Grantee ”) [___#____] Restricted Stock Units (“ RSUs ”) on [_______Date________] (the “ Grant Date ”), payment of which depends on the continued service of the Grantee and the achievement of certain performance objectives as set forth in this Agreement.
ARTICLE II - Vesting of Restricted Share Units

Section 1. Conditions; Vesting. Except as otherwise provided in ARTICLE III, ARTICLE IV and ARTICLE V of this Agreement, the RSUs covered by this Agreement shall become vested and non-forfeitable on December 31, 2017 (the “ Vesting Date ”), provided that (a) the Grantee's “Continuous Service,” as defined in Appendix A of the Plan, with the Company continues through the Vesting Date and (b) the Company meets or exceeds the Performance Measure set forth in Section 2.3 below.

Section 2. Performance Period. The Performance Period for which the Performance Measure is applicable is five calendar years beginning on January 1, 2013, and ending on December 31, 2017.

Section 3. Performance Measure. The Performance Measure applicable to the Performance Period is established by the Human Resources Committee (the “ Committee ”) of the Board of Directors of the Company (the “ Board ”) and requires the Company's net income for the calendar year of at least three of the five full calendar years during the Performance Period to exceed the Company's net income for the calendar year 2012. For purposes of the Performance Measure, “net income” shall be as reflected in the Company's audited consolidated financial statements for the applicable calendar year. Following the Performance Period, the Committee shall determine whether the Performance Measure has been satisfied for the Performance Period and shall recommend that the Board approve the vesting of the RSUs. In calculating the Performance Measure, the Committee may make adjustments, as approved by the Board, either positively or negatively for one-time events and extraordinary nonbudgeted items. Upon vesting pursuant to this ARTICLE II, the RSUs shall be paid as provided in ARTICLE VII.

ARTICLE III - Cha nge in Control

In accordance with Section 13 of the Plan, if a “Change in Control,” as defined in Appendix A of the Plan, occurs prior to the Vesting Date at a time when the RSUs have not been forfeited, the Performance Measure shall be deemed to be satisfied, and the RSUs will vest as of the closing date of the Change in Control. Upon vesting pursuant to this ARTICLE III, the RSUs shall be paid as provided in



Exhibit 99.2

ARTICLE VII. In the event that due to the acceleration of vesting of the RSUs upon a Change in Control, Grantee would, but for this ARTICLE III, be subject to the excise tax provisions of Internal Revenue Code (“ Code ”) Section 4999 as a result of “parachute payments” described in Code Section 280G (whether pursuant to the terms of this Agreement or any other plan, program, agreement or arrangement), the number of RSUs with respect to which vesting is accelerated pursuant to this ARTICLE III (the “ Payments ”) shall be reduced in such amount that is required to reduce the aggregate present value of such parachute payments to a dollar less than an amount equal to three times the Grantee's “base amount” (as such term is defined in Code Sections 280G(b)(3)(A) and 280G(d)(1) and (2)) so that the Grantee is not subject to the tax under Code Section 4999 and no tax deduction is disallowed by reason of Code Section 280G, provided that the reduction described herein shall be made only after all reductions are made under other plans, programs or agreements applicable to the Grantee that provide for similar reductions; and provided further that the reduction described herein shall only be made if the net amount of the Payments, as so reduced (and after subtracting the net amount of federal, state, municipal and local income taxes on such reduced Payments and after taking into account the phase out of itemized deductions and personal exemptions attributable to such reduced Payments), is greater than or equal to the net amount of the Payments without such reduction (but after subtracting the net amount of federal, state, municipal and local income taxes on such Payments and the amount of excise tax to which the Grantee would be subject in respect of such unreduced Payments and after taking into account the phase out of itemized deductions and personal exemptions attributable to such unreduced Payments).
ARTICLE IV - Dis ability or Death

In the event of the Grantee's Disability (as defined in Appendix A of the Plan) or death prior to the Vesting Date (and at a time when the RSUs have not been forfeited), the RSUs covered by this Agreement will vest as of the date of such Disability or death, and the Company shall pay to the Grantee or his or her executor or administrator, as the case may be, as soon as practicable after such Disability or death (but in any event not later than the 90th day thereafter), a number of Shares equal to the RSUs granted pursuant to this Agreement.
ARTICLE V - Retireme nt

If the Grantee's Continuous Service with the Company terminates before the end of the Performance Period due to the Grantee's Retirement (and at a time when the RSUs have not otherwise been forfeited), a pro rata portion of the RSUs covered by this Agreement shall be forfeited (based on the number of full months during the Performance Period, minus the number of full months of the Grantee's Continuous Service with the Company during the Performance Period). The vesting of any RSUs covered by this Agreement that are not forfeited by this ARTICLE V shall be determined in accordance with ARTICLE II above as if Grantee had remained employed by the Company through the end of the Performance Period. Notwithstanding the provisions of ARTICLE VII, any RSUs that vest pursuant to this ARTICLE V shall be paid in full in common stock of the Company within a reasonable period following the later to occur of (a) the first business day of the seventh month following the Grantee's Retirement, and (b) the Vesting Date. For purposes of this Agreement, “Retirement” shall mean a termination of the Grantee's Continuous Service with the Company after the Grantee has (y) attained age 50 and completed at least five years of Continuous Service or (z) attained age 65. Further, “Retirement” shall exclude any termination of the Grantee's Continuous Service for Cause.
ARTICLE VI - Forfeiti ng of Restricted Share Units

Except as otherwise provided by ARTICLE III, ARTICLE IV or ARTICLE V of this Agreement, if the Grantee's Continuous Service with the Company terminates before the Vesting Date or the performance objective set forth in ARTICLE II is not satisfied, the RSUs covered by this Agreement will be forfeited in their entirety. In addition, in the event that the Grantee shall intentionally commit an act prior to the Vesting Date that the Board determines to be adverse to the interests of the Company, the RSUs



Exhibit 99.2

covered by this Agreement shall be forfeited at the time of that determination notwithstanding any other provision of this Agreement. Finally, in the event that the Board determines to cancel the grants made by this Agreement, the RSUs covered by this Agreement shall be forfeited at the time of that determination notwithstanding any other provision of this Agreement.
ARTICLE VII - D eferral and Payment of Restricted Share Units

Section 4. Mandatory Deferral of RSUs. Following vesting of the RSUs pursuant to ARTICLE II, ARTICLE III and ARTICLE V, the number of vested RSUs shall be credited to an account for the Grantee as soon as practicable after the last calendar year of the Performance Period and the determination by the Committee (or the independent members of the Board) of satisfaction of the Performance Measure, but in no event shall such crediting occur after two and a half months from the end of the Performance Period. The RSUs credited to the Grantee's account will represent the number of Common Shares that the Company will issue to the Grantee pursuant to Section 7.2 below. The RSUs credited to the Grantee's account shall be treated, solely for purposes of administration and accounting, as the equivalent of Deferred Share Units (as defined in Appendix A of the Plan). For the avoidance of doubt, the RSUs shall not constitute Deferred Share Units for purposes of any provision of the Plan, including, without limitation, any provision regarding the crediting of dividends, participant elections or hardship distributions.

Section 5. Payment of RSUs. Subject to ARTICLE V, payment of the vested RSUs will be made in the form of Common Shares and will be made in five substantially equal annual installments, beginning on the first business day of the seventh month following the date on which the Grantee's Continuous Service terminates and continuing on each of the next four anniversaries of such initial payment date (or the next following business day if any such anniversary does not fall on a business day). Distributions shall be subject to withholding for all amounts that the Company is required to withhold under federal, state or local tax law. This tax withholding obligation will be satisfied by the liquidation of Common Shares otherwise payable pursuant to this Award.

Section 6. Dividends. The Grantee's account will be credited with cash or stock dividend equivalents related to the vested RSUs for dividends declared after the date that the RSUs become vested and until the RSUs are paid. Cash dividend equivalents will be credited as additional vested RSUs.

Section 7. Unsecured Rights to RSUs. The RSUs shall at all times constitute an unsecured promise of the Company to pay benefits as they come due. The right of the Grantee to receive benefits hereunder shall be solely an unsecured claim against the general assets of the Company. The Grantee shall not have any claim against or rights in any specific assets, share, or other funds of the Company.

Section 8. No Deferral Election. The Grantee agrees not to make an election covering this Award under the NorthWestern Corporation 2009 Officers Deferred Compensation Plan.

ARTICLE VIII - Non- Assignability

The RSUs and the Common Shares subject to this grant are personal to the Grantee and may not be sold, exchanged, assigned, transferred, pledged, encumbered or otherwise disposed of by the Grantee until they are paid as provided in this Agreement; provided , however , that the Grantee's rights with respect to such RSUs and Common Shares may be transferred by will or pursuant to the laws of descent and distribution. Any purported transfer or encumbrance in violation of the provisions of this ARTICLE VIII shall be void, and the other party to any such purported transaction shall not obtain any rights to or interest in such RSUs or Common Shares.



Exhibit 99.2

ARTICLE IX - Adju stments

In the event of any change in the number of outstanding Common Shares by reason of a merger, consolidation, reorganization, recapitalization, or similar transaction, or in the event of a stock dividend, stock split, or distribution to shareholders (other than normal cash dividends), the Committee shall adjust the number and class of shares subject to unvested RSUs. No adjustment provided for in this ARTICLE IX shall require the Company to issue any fractional share.
ARTICLE X - Compliance with Se ction 409A of the Code

To the extent applicable, it is intended that this Agreement and the Plan comply with the provisions of Section 409A of the Code, so that the income inclusion provisions of Section 409A(a)(1) of the Code do not apply to the Grantee. This Agreement and the Plan shall be administered in a manner consistent with this intent, and any provision that would cause the Agreement or the Plan to fail to satisfy Section 409A of the Code shall have no force and effect unless and until amended to comply with Section 409A of the Code (which amendment may be retroactive to the extent permitted by Section 409A of the Code and may be made by the Company without the consent of the Grantee). References to Section 409A of the Code will also include any proposed, temporary or final regulations, or any other guidance, promulgated with respect to such Section by the U.S. Department of the Treasury or the Internal Revenue Service.
ARTICLE XI - Miscellaneo us

Section 9. Interpretation. The contents of this Agreement are subject in all respects to the terms and conditions of the Plan as approved by the Board, which are hereby incorporated herein by reference. The interpretation and construction by the Board and/or the Committee of any provision of the Plan or this Agreement shall be final and conclusive upon the Grantee, the Grantee's estate, executor, administrator, beneficiaries, personal representative and guardian and the Company and its successors and assigns. Unless otherwise indicated, the capitalized terms used in this Agreement shall have the same meanings as set forth in the Plan.

Section 10. Fractional Shares. Any fractional share payable under this Agreement will not be issued, and instead shall be paid out in cash.

Section 11. No Right to Employment. The grant of the RSUs is discretionary and will not be considered to be an employment contract or a part of the Grantee's terms and conditions of employment or of the Grantee's salary or compensation.

Section 12. Successors and Assigns. This Agreement, and the terms and conditions of the Plan, shall bind, and inure to the benefit of, the Grantee, the Grantee's estate, executor, administrator, beneficiaries, personal representative and guardian and the Company and its successors and assigns.

Section 13. Governing Law. This Agreement will be governed by and construed in accordance with applicable United States federal law and, to the extent not preempted by such federal law, in accordance with the laws of the State of Delaware, without giving effect to the principles of conflict of laws thereof.

Section 14. Amendment or Termination. Any amendment to the Plan shall be deemed to be an amendment to this Agreement to the extent that the amendment is applicable hereto. The terms and conditions of this Agreement may not be modified, amended or waived, except by an instrument in writing signed by a duly authorized executive officer of the Company. Notwithstanding the foregoing, no amendment shall adversely affect the Grantee's rights under this Agreement without the Grantee's consent.



Exhibit 99.2


IN WITNESS WHEREOF, the parties hereto have duly executed this Restricted Share Unit Award Agreement, to be duly executed on their behalf, as of the day and year first above written.
NORTHWESTERN CORPORATION
By:
 
Name:
[pre-type name]
Title:
[pre-type title]
GRANTEE (signature):
 
Name (print):
 
Employee Number: