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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the quarterly period ended September 30, 2019
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the transition period from             to            
Commission file number 1-12725
Regis Corporation
(Exact name of registrant as specified in its charter)
Minnesota
 
41-0749934
(State or other jurisdiction of incorporation or organization)
 
(I.R.S. Employer Identification No.)
7201 Metro Boulevard
Edina
Minnesota
 
55439
(Address of principal executive offices)
 
(Zip Code)
 (952) 947-7777
(Registrant’s telephone number, including area code) 
N/A
(Former name, former address and former fiscal year, if changed since last report)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  No 
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to be submit and post such files). Yes  No 
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large Accelerated Filer
Accelerated filer 

Non-accelerated filer (Do not check if a smaller reporting company)

Smaller Reporting Company
Emerging Growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨

Indicate by check mark whether the registrant is a shell company (as defined by Rule 12b-2 of the Act). Yes No   
 
Indicate the number of shares outstanding of each of the issuer’s classes of common stock as of October 23, 2019:
Common Stock, $.05 par value
 
35,548,036
Class
 
Number of Shares
 




REGIS CORPORATION
 
INDEX
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Condensed Consolidated Balance Sheet as of September 30, 2019 and June 30, 2019
3
 
 
 
 
 
 
Condensed Consolidated Statement of Operations for the three months ended September 30, 2019 and 2018
4
 
 
 
 
 
 
Condensed Consolidated Statement of Comprehensive (Loss) Income for the three months ended September 30, 2019 and 2018
5
 
 
 
 
 
 
Condensed Consolidated Statement of Shareholders' Equity for the three months ended September 30, 2019 and September 30, 2018
6
 
 
 
 
 
 
Condensed Consolidated Statement of Cash Flows for the three months ended September 30, 2019 and 2018
7
 
 
 
 
 
 
8
 
 
 
 
 
21
 
 
 
 
 
32
 
 
 
 
 
32
 
 
 
 
32
 
 
 
 
 
32
 
 
 
 
 
33
 
 
 
 
 
35
 
 
 
 
 
36
 
 
 
 
 
 
37

2



PART I - FINANCIAL INFORMATION
 
Item 1. Financial Statements
 
REGIS CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEET (Unaudited)
(Dollars in thousands, except share data)
 
 
 
September 30,
2019
 
June 30,
2019
ASSETS
 
 

 
 

Current assets:
 
 

 
 

Cash and cash equivalents
 
$
58,902

 
$
70,141

Receivables, net
 
28,724

 
30,143

Inventories
 
74,634

 
77,322

Other current assets
 
32,194

 
33,216

Total current assets
 
194,454

 
210,822

 
 
 
 
 
Property and equipment, net
 
71,442

 
78,090

Goodwill
 
313,251

 
345,718

Other intangibles, net
 
8,416

 
8,761

Right of use asset (Note 10)
 
930,784

 

Other assets
 
33,094

 
34,170

Long term assets held for sale (Note 1)
 
5,276

 
5,276

Total assets
 
$
1,556,717

 
$
682,837

 
 
 
 
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
 
 

 
 

Current liabilities:
 
 

 
 

Accounts payable
 
$
53,219

 
$
47,532

Accrued expenses
 
62,241

 
80,751

Short-term lease liability (Note 10)
 
161,407

 

Total current liabilities
 
276,867

 
128,283

 
 
 
 
 
Long-term debt, net
 
90,000

 
90,000

Long-term lease liability (Note 10)
 
781,134

 

Long-term financing liabilities
 
28,719

 
28,910

Other noncurrent liabilities
 
96,258

 
111,399

Total liabilities
 
1,272,978

 
358,592

Commitments and contingencies (Note 7)
 


 


Shareholders’ equity:
 
 

 
 

Common stock, $0.05 par value; issued and outstanding 35,548,036 and 36,869,249 common shares at September 30, 2019 and June 30, 2019, respectively
 
1,777

 
1,843

Additional paid-in capital
 
20,880

 
47,152

Accumulated other comprehensive income
 
8,939

 
9,342

Retained earnings
 
252,143

 
265,908

Total shareholders’ equity
 
283,739

 
324,245

Total liabilities and shareholders’ equity
 
$
1,556,717

 
$
682,837

 

The accompanying notes are an integral part of the unaudited Condensed Consolidated Financial Statements.

3



REGIS CORPORATION
CONDENSED CONSOLIDATED STATEMENT OF OPERATIONS (Unaudited)
For The Three Months Ended September 30, 2019 and 2018
(Dollars and shares in thousands, except per share data amounts)
 
 
Three Months Ended September 30,
 
 
 
2019
 
2018
 
Revenues:
 
 
 
 
 
Service
 
$
141,941

 
$
207,848

 
Product
 
45,656

 
57,591

 
Royalties and fees
 
28,017

 
22,396

 
Franchise rental income (Note 10)
 
31,424

 

 
 
 
247,038

 
287,835

 
Operating expenses:
 
 
 
 
 
Cost of service
 
90,482

 
121,497

 
Cost of product
 
26,327

 
32,181

 
Site operating expenses
 
32,942

 
36,821

 
General and administrative
 
40,625

 
47,727

 
Rent (Note 10)
 
24,264

 
35,978

 
Franchise rent expense (Note 10)
 
31,424

 

 
Depreciation and amortization
 
9,380

 
10,202

 
TBG restructuring (Note 3)
 
1,500

 

 
Total operating expenses
 
256,944

 
284,406

 
 
 
 
 
 
 
Operating (loss) income
 
(9,906
)
 
3,429

 
 
 
 
 
 
 
Other (expense) income:
 
 
 
 
 
Interest expense
 
(1,439
)
 
(1,006
)
 
Loss on sale of salon assets to franchisees, net
 
(5,860
)
 
(3,960
)
 
Interest income and other, net
 
171

 
360

 
 
 
 
 
 
 
Loss from continuing operations before income taxes
 
(17,034
)
 
(1,177
)
 
 
 
 
 
 
 
Income tax benefit
 
2,856

 
714

 
 
 
 
 
 
 
Loss from continuing operations
 
(14,178
)

(463
)
 
 
 
 
 
 
 
Income (loss) from discontinued operations, net of income taxes (Note 3)
 
373

 
(264
)
 
 
 
 
 
 
 
Net loss
 
$
(13,805
)
 
$
(727
)
 
 
 
 
 
 
 
Net loss per share:
 
 
 
 
 
 
 
 
 
 
 
Basic and Diluted:
 
 
 
 
 
Loss from continuing operations
 
$
(0.39
)
 
$
(0.01
)
 
Income (loss) from discontinued operations
 
0.01

 
(0.01
)
 
Net loss per share (1)
 
$
(0.38
)
 
$
(0.02
)
 
 
 
 
 
 
 
 
 
 
 
 
 
Weighted average common and common equivalent shares outstanding:
 
 
 
 
 
Basic and Diluted
 
36,249

 
44,730

 
_______________________________________________________________________________
(1)
Total is a recalculation; line items calculated individually may not sum to total due to rounding.

 The accompanying notes are an integral part of the unaudited Condensed Consolidated Financial Statements.

4



REGIS CORPORATION
CONDENSED CONSOLIDATED STATEMENT OF COMPREHENSIVE (LOSS) INCOME (Unaudited)
For The Three Months Ended September 30, 2019 and 2018
(Dollars in thousands)
 
 
Three Months Ended September 30,
 
 
 
2019
 
2018
 
Net loss
 
$
(13,805
)
 
$
(727
)
 
Foreign currency translation adjustments
 
(403
)
 
1,081

 
Comprehensive (loss) income
 
$
(14,208
)
 
$
354

 

 
The accompanying notes are an integral part of the unaudited Condensed Consolidated Financial Statements.

5



REGIS CORPORATION
CONDENSED CONSOLIDATED STATEMENT OF SHAREHOLDERS' EQUITY (Unaudited)
For The Three Months Ended September 30, 2019 and 2018
(Dollars in thousands)
 
 
Three Months Ended September 30, 2019
 
 
 
 
Additional
Paid-In
Capital
 
Accumulated
Other
Comprehensive
Income
 
Retained
Earnings
 
Total
 
 
Common Stock
 
 
 
 
 
 
Shares
 
Amount
 
 
 
 
Balance, June 30, 2019
 
36,869,249

 
$
1,843

 
$
47,152

 
$
9,342

 
$
265,908

 
$
324,245

Net loss
 

 

 

 

 
(13,805
)
 
(13,805
)
Foreign currency translation adjustments
 

 

 

 
(403
)
 

 
(403
)
Stock repurchase program
 
(1,504,000
)
 
(75
)
 
(26,281
)
 

 

 
(26,356
)
Exercise of SARs
 
276

 

 

 

 

 

Stock-based compensation
 

 

 
1,807

 

 

 
1,807

Net restricted stock activity
 
182,511

 
9

 
(1,798
)
 

 

 
(1,789
)
Minority interest
 

 

 

 

 
40

 
40

Balance, September 30, 2019
 
35,548,036

 
$
1,777

 
$
20,880

 
$
8,939

 
$
252,143

 
$
283,739



 
 
Three Months Ended September 30, 2018
 
 
 
 
Additional
Paid-In
Capital
 
Accumulated
Other
Comprehensive
Income
 
Retained
Earnings
 
Total
 
 
Common Stock
 
 
 
 
 
 
Shares
 
Amount
 
 
 
 
Balance, June 30, 2018
 
45,258,571

 
$
2,263

 
$
194,436

 
$
9,656

 
$
280,083

 
$
486,438

Net loss
 

 

 

 

 
(727
)
 
(727
)
Foreign currency translation adjustments
 

 

 

 
1,081

 

 
1,081

Stock repurchase program
 
(1,093,679
)
 
(54
)
 
(19,283
)
 

 

 
(19,337
)
Exercise of SARs
 
5,783

 

 
(42
)
 

 

 
(42
)
Stock-based compensation
 

 

 
2,335

 

 

 
2,335

Net restricted stock activity
 
157,452

 
8

 
(1,463
)
 

 

 
(1,455
)
Minority interest
 

 

 

 

 
64

 
64

Balance, September 30, 2018
 
44,328,127

 
$
2,217

 
$
175,983

 
$
10,737

 
$
279,420

 
$
468,357



The accompanying notes are an integral part of the Consolidated Financial Statements.

6



REGIS CORPORATION
CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS (Unaudited)
For The Three Months Ended September 30, 2019 and 2018
(Dollars in thousands)
 
 
Three Months Ended September 30,
 
 
2019
 
2018
Cash flows from operating activities:
 
 

 
 

Net loss
 
$
(13,805
)
 
$
(727
)
Adjustments to reconcile net loss to net cash used in operating activities:
 
 
 
 

Non-cash adjustments related to discontinued operations
 
(470
)
 
(427
)
Depreciation and amortization
 
7,863

 
8,371

Deferred income taxes
 
(3,821
)
 
(875
)
Loss on sale of salon assets to franchisees, net
 
5,860

 
3,960

Salon asset impairments
 
1,517

 
1,831

Stock-based compensation
 
1,807

 
2,335

Amortization of debt discount and financing costs
 
69

 
69

Other items affecting earnings
 
(23
)
 
352

Changes in operating assets and liabilities, excluding the effects of asset sales (1)
 
(12,477
)
 
(32,053
)
Net cash used in operating activities
 
(13,480
)
 
(17,164
)
 
 
 
 
 
Cash flows from investing activities:
 
 
 
 

Capital expenditures
 
(4,899
)
 
(11,258
)
Proceeds from sale of salon assets to franchisees
 
37,945

 
12,422

Costs associated with sale of salon assets to franchisees
 
(1,019
)
 

Proceeds from company-owned life insurance policies
 

 
24,617

Net cash provided by investing activities
 
32,027

 
25,781

 
 
 
 
 
Cash flows from financing activities:
 
 
 
 

Repurchase of common stock
 
(28,247
)
 
(19,337
)
Taxes paid for shares withheld
 
(1,808
)
 
(1,918
)
Sale and leaseback payments
 
(248
)
 

Net cash used in financing activities
 
(30,303
)
 
(21,255
)
 
 
 
 
 
Effect of exchange rate changes on cash and cash equivalents
 
3

 
388

 
 
 
 
 
Decrease in cash, cash equivalents, and restricted cash
 
(11,753
)
 
(12,250
)
 
 
 
 
 
Cash, cash equivalents, and restricted cash:
 
 
 
 

Beginning of period
 
92,379

 
148,774

End of period
 
$
80,626

 
$
136,524



(1) Changes in operating assets and liabilities exclude assets and liabilities sold.

The accompanying notes are an integral part of the unaudited Condensed Consolidated Financial Statements.

7



REGIS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
 
1.
BASIS OF PRESENTATION OF UNAUDITED INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES:
 
The unaudited interim Condensed Consolidated Financial Statements of Regis Corporation (the "Company") as of September 30, 2019 and for the three months ended September 30, 2019 and 2018, reflect, in the opinion of management, all adjustments necessary to fairly state the consolidated financial position of the Company as of September 30, 2019 and its consolidated results of operations, comprehensive (loss) income, changes in equity and cash flows for the interim periods. Adjustments consist only of normal recurring items, except for any discussed in the notes below. The results of operations and cash flows for any interim period are not necessarily indicative of results of operations and cash flows for the full year.
 
The accompanying interim unaudited condensed consolidated financial statements have been prepared by the Company pursuant to the rules and regulations of the Securities and Exchange Commission (SEC). Accordingly, they do not include all disclosures required by accounting principles generally accepted in the United States of America (GAAP). The unaudited interim Condensed Consolidated Financial Statements should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended June 30, 2019 and other documents filed or furnished with the SEC during the current fiscal year.

Goodwill:

As of September 30, 2019 and June 30, 2019, the Franchise reporting unit had $227.8 million and $227.9 million of goodwill and the Company-owned reporting unit had $85.4 million and $117.8 million of goodwill, respectively. See Note 9 to the unaudited interim Condensed Consolidated Financial Statements. The Company assesses goodwill impairment on an annual basis, during the Company’s fourth fiscal quarter, and between annual assessments if an event occurs, or circumstances change, that would more likely than not reduce the fair value of a reporting unit below its carrying amount. An interim impairment analysis was not required in the three months ended September 30, 2019.
The Company performs its annual impairment assessment as of April 30. For the fiscal year 2019 annual impairment assessment, due to the transformational efforts completed during the year, the Company elected to forgo the optional Step 0 assessment and performed the quantitative impairment analysis on the Franchise and Company-owned reporting units. The Company compared the carrying value of the reporting units, including goodwill, to their estimated fair value. The results of these assessments indicated that the estimated fair value of the Company's reporting units exceeded their carrying value.  The Franchise reporting unit had substantial headroom and the Company-owned reporting unit had headroom of approximately 20%. The fair value of the Company-owned reporting unit was determined based on a discounted cash flow analysis. The key assumptions used in determining fair value were the number and pace of salons sold to franchisees and proceeds from salon sales. We selected the assumptions by considering our historical financial performance and trends, historical salon sale proceeds and estimated future salon sale activities. The preparation of our fair value estimate includes uncertain factors and requires significant judgments and estimates which are subject to change.
There are a number of uncertain factors or events that exist which may result in a future triggering event and require an interim impairment analysis with respect to the carrying value of goodwill for the Company-owned reporting unit prior to our annual assessment. These internal and external factors include but are not limited to the following:
Changes in the company-owned salon strategy,
Salon closures or other restructuring,
Franchise expansion and sales opportunities,
Future market earnings multiples deterioration,
Our financial performance falls short of our projections due to internal operating factors,
Economic recession,
Reduced salon traffic,
Deterioration of industry trends,
Increased competition,
Inability to reduce general and administrative expenses as company-owned salon count potentially decreases,
Other factors causing our cash flow to deteriorate.


8



If the triggering event analysis indicates the fair value of the Company-owned reporting unit has potentially fallen below more than the 20% headroom, we may be required to perform an updated impairment assessment which may result in a non-cash impairment charge to reduce the carrying value of goodwill.
Assessing goodwill for impairment requires management to make assumptions and to apply judgment, including forecasting future sales and expenses, and selecting appropriate discount rates, which can be affected by economic conditions and other factors that can be difficult to predict. The Company does not believe there is a reasonable likelihood that there will be a material change in the estimates or assumptions it uses to calculate impairment losses of goodwill. However, if actual results are not consistent with the estimates and assumptions used in the calculations, or if there are significant changes to the Company's planned strategy for company-owned salons, the Company may be exposed to future impairment losses that could be material.
Non-Current Assets Held for Sale:

In March 2019, the Company announced that it had entered into a ten-year lease for a new corporate headquarters and would be selling the land and buildings currently used for its headquarters. The non-current assets held for sale represent the net book value of the land of $1.7 million and buildings of $3.6 million, as of September 30, 2019 and June 30, 2019. No impairments were identified as of September 30, 2019.

Accounting Standards Recently Adopted by the Company:

Leases

The Company adopted ASU 2016-02, "Leases (Topic 842)” and all subsequent ASUs that modified Topic 842 as of July 1, 2019 using the modified retrospective method and elected the option to not restate comparative periods in the year of adoption. The Company also elected the package of practical expedients that do not require reassessment of whether existing contracts are or contain leases, lease classification or initial direct costs. The Company has also made an accounting policy election to keep leases with an initial term of 12 months or less off the balance sheet.

Under adoption of Topic 842, the Company recorded a Right of Use Asset and Lease Liability of $980.8 million and $993.7 million, respectively upon adoption. The difference between the assets and liabilities are attributable to the reclassification of certain existing lease-related assets and liabilities as an adjustment to the right-of-use assets. The Lease Liability reflects the present value of the Company's estimated future minimum lease payments over the lease term, which includes one option period as options that are reasonably assured of being exercised, discounted using a collateralized incremental borrowing rate. The decrease in the Right of Use Asset and Lease Liability from July 1, 2019 to September 30, 2019 was due to lease modifications.

The accounting guidance for lessors remained largely unchanged from previous guidance, with the exception of the presentation of rent payments that the Company passes through to franchisees (lessees). Historically, these costs have been recorded on a net basis in the unaudited Condensed Consolidated Statements of Operations but are now presented on a gross basis upon adoption of the new guidance. The adoption of the new guidance resulted in the recognition of franchise rental income and rent expense of $31.4 million during the three months ended September 30, 2019. See Note 10 for further information about our transition to Topic 842 and the newly required disclosures.

Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income

In February 2018, the FASB issued ASU 2018-02, Income Statement - Reporting Comprehensive Income: Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income (AOCI), which provides the option to reclassify to retained earnings the tax effects resulting from the Tax Act related to items in AOCI. The Company adopted this guidance on July 1, 2019 and did not elect to reclassify the income tax effects from the Tax Act from AOCI to retained earnings as the impact was not material.



9



2.    REVENUE RECOGNITION:

Revenue Recognition and Deferred Revenue:

Revenue recognized at point in time
Company-owned salon revenues are recognized at the time when the services are provided. Product revenues for Company-owned salons are recognized when the guest receives and pays for the merchandise. Revenues from purchases made with gift cards are also recorded when the guest takes possession of the merchandise or services are provided. Gift cards issued by the Company are recorded as a liability (deferred revenue) upon sale and recognized as revenue upon redemption by the customer. Gift card breakage, the amount of gift cards which will not be redeemed, is recognized proportional to redemptions using estimates based on historical redemption patterns. Product sales by the Company to its franchisees are included within product revenues in the unaudited Condensed Consolidated Statement of Operations and recorded at the time product is delivered to the franchisee. Payment terms for franchisee product revenue are within 30 to 90 days of delivery.

Revenue recognized over time
Franchise revenues primarily include royalties, advertising fund fees, franchise fees and other fees. Royalty and advertising fund revenues represent sales-based royalties that are recognized in the period in which the sales occur. Generally, royalty and advertising fund revenue is billed and collected monthly in arrears. Advertising fund revenues and expenditures, which must be spent on marketing and related activities per the franchise agreements, are recorded on a gross basis within the unaudited Condensed Consolidated Statement of Operations. This increases both the gross amount of reported franchise revenue and site operating expense and generally has no impact on operating income and net income. Franchise fees are billed and received upon the signing of the franchise agreement. Recognition of these fees is deferred until the salon opening and is then recognized over the term of the franchise agreement, typically ten years. Franchise rental income is a result of the Company signing leases on behalf of franchisees and entering into a sublease arrangement with the franchisee. The Company recognizes franchise rental income and expense when it is due to the landlord.

The following table disaggregates revenue by timing of revenue recognition and is reconciled to reportable segment revenues as follows:
 
 
Three Months Ended September 30, 2019
 
Three Months Ended September 30, 2018
 
 
Franchise
 
Company-owned
 
Franchise
 
Company-owned
 
 

 
 
 
 
 
 
Revenue recognized at a point in time:
 
 
 
 
 
 
 
 
Service
 
$

 
$
141,941

 
$

 
$
207,848

Product
 
13,105

 
32,551

 
15,629

 
41,962

Total revenue recognized at a point in time
 
$
13,105

 
$
174,492

 
$
15,629

 
$
249,810

 
 

 
 
 
 
 
 
Revenue recognized over time:
 
 
 
 
 
 
 
 
Royalty and other franchise fees
 
$
17,592

 
$

 
$
14,420

 
$

Advertising fund fees
 
10,425

 

 
7,976

 

Franchise rental income
 
31,424

 

 
 
 
 
Total revenue recognized over time
 
$
59,441

 
$

 
$
22,396

 
$

Total revenue
 
$
72,546

 
$
174,492

 
$
38,025

 
$
249,810




10



Information about receivables, broker fees and deferred revenue subject to the amended revenue recognition guidance is as follows:
 
 
September 30,
2019
 
June 30,
2019
 
Balance Sheet Classification
 
 
(dollars in thousands)
 
 
Receivables from contracts with customers, net
 
$
18,715

 
$
23,210

 
Accounts receivable, net
Broker fees
 
$
18,706

 
$
17,819

 
Other assets
 
 
 
 
 
 
 
Deferred revenue:
 
 
 
 
 
 
     Current
 
 
 
 
 
 
Gift card liability
 
$
2,686

 
$
3,050

 
Accrued expenses
Deferred franchise fees unopened salons
 
99

 
193

 
Accrued expenses
Deferred franchise fees open salons
 
4,748

 
4,164

 
Accrued expenses
Total current deferred revenue
 
$
7,533

 
$
7,407

 
 
     Non-current
 
 
 
 
 
 
Deferred franchise fees unopened salons
 
$
13,230

 
$
15,173

 
Other non-current liabilities
Deferred franchise fees open salons
 
28,546

 
24,194

 
Other non-current liabilities
Total non-current deferred revenue
 
$
41,776

 
$
39,367

 
 

Receivables relate primarily to payments due for royalties, franchise fees, advertising fees, franchise product sales and sales of salon services and product paid by credit card. The receivables balance is presented net of an allowance for expected losses (i.e., doubtful accounts), primarily related to receivables from franchisees. As of September 30, 2019 and June 30, 2019, the balance in the allowance for doubtful accounts was approximately $2.0 million. Broker fees are the costs associated with using external brokers to identify new franchisees. These fees are paid upon the signing of the franchise agreement and recognized as General and Administrative expense over the term of the agreement.

The following table is a rollforward of the broker fee balance for the periods indicated (in thousands):
Balance as of June 30, 2019
 
$
17,819

Additions
 
1,548

Amortization
 
(661
)
Write-offs
 

Balance as of September 30, 2019
 
$
18,706



Deferred revenue includes the gift card liability and deferred franchise fees for unopened salons and open salons. Gift card revenue for the three months ended September 30, 2019 and 2018 was $0.8 million and $1.0 million, respectively. Deferred franchise fees related to open salons are generally recognized on a straight-line basis over the term of the franchise agreement. Franchise fee revenue for the three months ended September 30, 2019 and 2018 was $1.2 million and $0.9 million, respectively. Estimated revenue expected to the recognized in the future related to deferred franchise fees for open salons as of September 30, 2019 is as follows (in thousands):

Remainder of 2020
 
$
3,327

2021
 
4,498

2022
 
4,378

2023
 
4,202

2024
 
3,967

Thereafter
 
12,922

Total
 
$
33,294





11



3.
TBG RESTRUCTURING AND DISCONTINUED OPERATIONS:

In October 2017, the Company sold substantially all its mall-based salon business in North America, representing 858 salons, to The Beautiful Group (TBG),who operated these locations as franchise locations until June 2019. In addition, the Company entered into a share purchase agreement for substantially all of its International segment, representing approximately 250 salons in the UK, with TBG who operates these locations as franchise locations. In June 2019, the Company entered into a settlement agreement with TBG regarding the US and Canadian salons, which, among other things, substitutes the master franchise agreement for a license agreement. The Company classified the results of its mall-based business and its International segment as discontinued operations for all periods presented in the Condensed Consolidated Statement of Operations.

For the three months ended September 30, 2019 the Company recorded $1.5 million of TBG restructuring charges which relate to the Company assisting TBG with operating expenses to mitigate the risk of default associated with TBG's lease obligations where Regis has potential contingent liability. Included in discontinued operations for the three months ended September 30, 2019 and September 30, 2018 is insurance reserve benefits and professional fees, respectively. Other than the items presented in the Consolidated Statement of Cash Flows, there were no other significant non-cash operating activities or any significant non-cash investing activities related to discontinued operations for the three months ended September 30, 2019 and 2018.

The Company utilized the consolidation of variable interest entities guidance to determine whether or not TBG was a variable interest entity (VIE), and if so, whether the Company was the primary beneficiary of TBG. The Company concluded that TBG is a VIE, based on the fact that the equity investment at risk in TBG is not sufficient. The Company determined that it is not the primary beneficiary of TBG based on its exposure to the expected losses of TBG and as it is not the variable interest holder that is most closely associated within the relationship and the significance of the activities of TBG. The exposure to loss related to the Company's involvement with TBG is the guarantee of the operating leases. As of September 30, 2019, prior to any mitigation efforts which may be available, the Company remains liable for up to $35 million associated with remaining TBG salon lease commitments, should TBG not perform.


4.
EARNINGS PER SHARE:
 
The Company’s basic earnings per share is calculated as net loss divided by weighted average common shares outstanding, excluding unvested outstanding restricted stock awards (RSAs), restricted stock units (RSUs) and stock-settled performance units (PSUs). The Company’s diluted earnings per share is calculated as net loss divided by weighted average common shares and common share equivalents outstanding, which includes shares issued under the Company’s stock-based compensation plans. Stock-based awards with exercise prices greater than the average market price of the Company’s common stock are excluded from the computation of diluted earnings per share.

For the three months ended September 30, 2019, 902,478 common stock equivalents of dilutive common stock were excluded in the diluted earnings per share calculations due to the net loss from continuing operations. For the three months ended September 30, 2018930,666 common stock equivalents of dilutive common stock were excluded in the diluted earnings per share calculations due to the net loss from continuing operations.

The computation of weighted average shares outstanding, assuming dilution, excluded 391,531 and 357,468 of stock-based awards during the three months ended September 30, 2019 and 2018, respectively, as they were not dilutive under the treasury stock method.


12



5.
SHAREHOLDERS’ EQUITY:
 
Stock-Based Employee Compensation:

During the three months ended September 30, 2019, the Company granted 186,076 restricted stock units (RSUs) and 51,018 performance-based restricted stock units (PSUs).

The RSUs granted to employees during the three months ended September 30, 2019 vest in equal amounts over a three-year period subsequent to the grant date, cliff vest after a three-year period or cliff vest after a five-year period subsequent to the grant date.

The PSUs granted to employees have a three-year performance period ending June 30, 2022 linked to the Company's stock price reaching a specified volume weighted average closing price for a 50-day period that ends on June 30, 2021. The PSUs granted have a maximum vesting percentage of 200% based on the level of performance achieved for the respective award.

Total compensation cost for stock-based payment arrangements totaling $1.8 million and $2.3 million for the three months ended September 30, 2019 and 2018, respectively was recorded within general and administrative expense on the unaudited Condensed Consolidated Statement of Operations.

Share Repurchases:
 
During the three months ended September 30, 2019 and 2018, the Company repurchased 1.5 million and 1.1 million shares, respectively, for $26.4 million and $19.3 million, respectively, under a previously approved stock repurchase program. At September 30, 2019$54.6 million remains outstanding under the approved stock repurchase program.

6. 
INCOME TAXES:
 
A summary of income tax benefit and corresponding effective tax rates is as follows:
 
 
For the Three Months Ended September 30,
 
 
 
2019
 
2018
 
 
 
(Dollars in thousands)
Income tax benefit
 
$
2,856

 
$
714

 
Effective tax rate
 
16.8
%
 
60.7
%
 


The recorded tax provision and effective tax rate for the three months ended September 30, 2019 were different than what would normally be expected primarily due to the impact of the deferred tax valuation allowance and global intangible low-taxed income (“GILTI”). The Company includes GILTI as a current period expense when incurred. The recorded tax provision and effective tax rate for the three months ended September 30, 2018 were different than what would normally be expected primarily due to the impact of Tax Cuts and Jobs Act (“Tax Act”), state conformity of the new federal provisions and the deferred tax valuation allowance.

The Company is no longer subject to IRS examinations for years before 2013. Furthermore, with limited exceptions, the Company is no longer subject to state and international income tax examinations by tax authorities for years before 2012.

7. 
COMMITMENTS AND CONTINGENCIES:
 
The Company is a defendant in various lawsuits and claims arising out of the normal course of business. Like certain other large retail employers, the Company has been faced with allegations of purported class-wide consumer and wage and hour violations. Litigation is inherently unpredictable and the outcome of these matters cannot presently be determined. Although the actions are being vigorously defended, the Company could in the future incur judgments or enter into settlements of claims that could have a material adverse effect on its results of operations in any particular period.


13



8.    CASH, CASH EQUIVALENTS, AND RESTRICTED CASH:

The table below reconciles the cash and cash equivalents balances and restricted cash balances, recorded in other current assets from the unaudited Condensed Consolidated Balance Sheet to the amount of cash, cash equivalents and restricted cash reported on the unaudited Condensed Consolidated Statement of Cash flows:
 
September 30,
2019
 
June 30,
2019
 
(Dollars in thousands)
Cash and cash equivalents
$
58,902

 
$
70,141

Restricted cash, included in other current assets (1)
21,724

 
22,238

Total cash, cash equivalents and restricted cash
$
80,626

 
$
92,379

_______________________________________________________________________________
(1)
Restricted cash within other current assets primarily relates to consolidated advertising cooperatives funds which can only be used to settle obligations of the respective cooperatives and contractual obligations to collateralize the Company's self-insurance programs.

9.    GOODWILL AND OTHER INTANGIBLES:

The table below contains details related to the Company's goodwill:
 
 
Franchise
 
Company-owned
 
Consolidated
 
 
(Dollars in thousands)
Goodwill, net at June 30, 2019
 
$
227,928

 
$
117,790

 
$
345,718

Translation rate adjustments
 
(85
)
 
(299
)
 
(384
)
Derecognition related to sale of salon assets to franchisees (1)
 

 
(32,083
)
 
(32,083
)
Goodwill, net at September 30, 2019
 
$
227,843

 
$
85,408

 
$
313,251

_______________________________________________________________________________
(1)
Goodwill is derecognized for salons sold to franchisees with positive cash flows. The amount of goodwill derecognized is determined by a fraction (the numerator of which is the trailing-twelve months EBITDA of the salon being sold and the denominator of which is the estimated annualized EBITDA of the Company-owned reporting unit) that is applied to the total goodwill balance of the Company-owned reporting unit.

The table below presents other intangible assets:
 
 
September 30, 2019
 
June 30, 2019
 
 
Cost (1)
 
Accumulated
Amortization (1)
 
Net
 
Cost (1)
 
Accumulated
Amortization (1)
 
Net
 
 
(Dollars in thousands)
Amortized intangible assets:
 
 

 
 

 
 

 
 

 
 

 
 

Brand assets and trade names
 
$
6,856

 
$
(3,687
)
 
$
3,169

 
$
6,909

 
$
(3,659
)
 
$
3,250

Franchise agreements
 
9,721

 
(8,088
)
 
1,633

 
9,783

 
(8,057
)
 
1,726

Lease intangibles
 
13,480

 
(10,226
)
 
3,254

 
13,490

 
(10,065
)
 
3,425

Other
 
881

 
(521
)
 
360

 
883

 
(523
)
 
360

 
 
$
30,938

 
$
(22,522
)
 
$
8,416

 
$
31,065

 
$
(22,304
)
 
$
8,761


_______________________________________________________________________________
(1) 
The change in the gross carrying value and accumulated amortization of other intangible assets is impacted by foreign currency.


14



10.    RIGHT OF USE ASSET AND LEASE LIABILITIES

At contract inception, the Company determines whether a contract is, or contains, a lease by determining whether it conveys the right to control the use of the identified asset for a period of time. If the contract provides the Company the right to substantially all of the economic benefits from the use of the identified asset and the right to direct the use of the identified asset, the Company considers it to be, or contain, a lease. The Company leases its company-owned salons and some of its corporate facilities under operating leases. The original terms of the salon leases range from 1 to 20 years with many leases renewable for additional 5 to 10 year terms at the option of the Company. The Company also has variable lease payments that are based on sales levels. For most leases, the Company is required to pay real estate taxes and other occupancy expenses. Total rent expense includes the following:
 
 
 
 
 
For the three months ended
 
September 30,
 
2019
 
2018
 
(dollars in thousands)
Minimum rent
$
19,561

 
$
29,915

Percentage rent based on sales
1,298

 
1,052

Real estate taxes and other expenses
3,405

 
5,011

 
$
24,264

 
$
35,978


The Company also leases the premises in which the majority of its franchisees operate and has entered into corresponding sublease arrangements with franchisees. These leases, generally with terms of approximately five years, are expected to be renewed on expiration. All additional lease costs are passed through to the franchisees. Upon adopting Topic 842 the Company now records the rental payments due from franchisees as franchise rental income and the corresponding amounts owed to landlords as franchise rent expense in the Condensed Consolidated Statement of Operations. For the three months ended September 30, 2019 franchise rental income and franchise rent expense was $31.4 million.
For company-owned and franchise salon operating leases, the lease liability is initially and subsequently measured at the present value of the unpaid lease payments at the lease commencement date. The right of use (ROU) asset is initially and subsequently measured throughout the lease term at the carrying amount of the lease liability, plus initial direct costs, less any accrued lease payments and unamortized lease incentives received, if any. Lease expense for lease payments is recognized on a straight-line basis over the lease term. Generally, the non-lease components such as real estate taxes and other occupancy expenses are separate from rent expense within the lease and not allocated to the lease liability.

The discount rate used to determine the present value of the lease payments is the Company's estimated collateralized incremental borrowing rate, based on the yield curve for the respective lease terms, as the interest rate implicit in the lease cannot generally be determined. The Company used the portfolio approach in applying the discount rate based on original lease term. The weighted average remaining lease term was 6.87 years and the weighted-average discount rate was 3.95 percent for all salon operating leases as of September 30, 2019.

15



As of September 30, 2019, future operating lease commitments to be paid and received by the Company were as follows:
Fiscal Year
Leases for Franchise Salons
 
Leases for Company-Owned Salons
 
Corporate Leases
 
Total Operating Leases Payments
 
Sublease Income To Be Received From Franchisees
 
Net Rent Commitments
Remainder of 2020
$
56,059

 
$
91,328

 
$
1,368

 
$
148,755

 
$
(56,059
)
 
$
92,696

2021
67,285

 
111,002

 
1,294

 
179,581

 
(67,285
)
 
112,296

2022
59,388

 
99,345

 
172

 
158,905

 
(59,388
)
 
99,517

2023
53,293

 
88,686

 
177

 
142,156

 
(53,293
)
 
88,863

2024
48,224

 
79,070

 
183

 
127,477

 
(48,224
)
 
79,253

Thereafter
125,524

 
194,746

 
821

 
321,091

 
(125,524
)
 
195,567

Total future obligations
$
409,773

 
$
664,177

 
$
4,015

 
$
1,077,965

 
$
(409,773
)
 
$
668,192

Less amount representing interest
31,329

 
103,420

 
675

 
135,424

 
 
 
 
Present value of lease liabilities
378,444

 
560,757

 
3,340

 
942,541

 
 
 
 
Less: current lease liabilities
68,725

 
91,414

 
1,268

 
161,407

 
 
 
 
Long-term lease liabilities
$
309,719

 
$
469,343

 
$
2,072

 
$
781,134

 
 
 
 

As of September 30, 2019, the Company had executed the lease for its new corporate headquarters which commences on October 1, 2019. The total expected lease payments of $13.5 million are not reflected in the tables above. The lease term is 10.75 years.




11.    FINANCING ARRANGEMENTS:

The Company’s long-term debt consists of the following:

Revolving Credit Facility
 
 
Maturity Date
 
Interest Rate
 
September 30,
2019
 
June 30,
2019
 
 
(Fiscal Year)
 
 
 
(Dollars in thousands)
Revolving credit facility
 
2023
 
3.69%
 
$
90,000

 
$
90,000



As of September 30, 2019 and June 30, 2019, the Company has $90 million of outstanding borrowings under a $295.0 million revolving credit facility. At September 30, 2019 and June 30, 2019, the Company has outstanding standby letters of credit under the revolving credit facility of $21.5 million, primarily related to the Company's self-insurance program. The unused available credit under the facility was $183.5 million as of September 30, 2019 and June 30, 2019. Amounts outstanding under the revolving credit facility are due at maturity in March 2023.

Sale and Leaseback Transaction


16



The Company’s long-term financing liabilities consists of the following:
 
 
Maturity Date
 
Interest Rate
 
September 30,
2019
 
June 30,
2019
 
 
(Fiscal Year)
 
 
 
(Dollars in thousands)
Financial liability- Salt Lake City Distribution Center
 
2034
 
3.30%
 
$
17,187

 
$
17,354

Financial liability- Chattanooga Distribution Center
 
2034
 
3.70%
 
11,532

 
11,556

Long-term financing liability
 
 
 
 
 
$
28,719

 
$
28,910



In fiscal year 2019, the Company sold its Salt Lake City and Chattanooga Distribution Centers to an unrelated party. The Company is leasing the properties back for 15 years with the option to renew. As the Company plans to lease the property for more than 75% of its economic life, the sales proceeds received from the buyer-lessor are recognized as a financial liability. This financial liability is reduced based on the rental payments made under the lease that are allocated between principal and interest. As of September 30, 2019, the current portion of the Company’s financing liability was $0.9 million which was recorded in accrued expenses on the unaudited Condensed Consolidated Balance Sheet. The weighted average remaining lease term was 14.4 years and the weighted-average discount rate was 3.46% percent for financing leases as of September 30, 2019.

As of September 30, 2019, future lease payments due are as follows:

Fiscal Year
Salt Lake City
 
Chattanooga
Remainder of 2020
$
818

 
$
604

2021
1,157

 
817

2022
1,171

 
829

2023
1,186

 
842

2024
1,200

 
854

Thereafter
11,952

 
9,282

Total
$
17,484

 
$
13,228



The financing liability does not include interest. Future lease payments above are due per the lease agreement and include embedded interest. Therefore, the total payments do not equal the financing liability. As of September 30, 2019, total interest expense for financing leases was $0.3 million.
The Company was in compliance with all covenants and requirements of its financing arrangements as of and during the three months ended September 30, 2019.

17




12.    FAIR VALUE MEASUREMENTS:
 
Fair value measurements are categorized into one of three levels based on the lowest level of significant input used: Level 1 (unadjusted quoted prices in active markets); Level 2 (observable market inputs available at the measurement date, other than quoted prices included in Level 1); and Level 3 (unobservable inputs that cannot be corroborated by observable market data).
 
Assets and Liabilities Measured at Fair Value on a Recurring Basis
 
As of September 30, 2019 and June 30, 2019, the estimated fair value of the Company’s cash, cash equivalents, restricted cash, receivables, accounts payable, debt and long-term financial liabilities approximated their carrying values. The estimated fair values of the Company's debt and long-term financial liability are based on Level 2 inputs.
 
Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis
 
We measure certain assets, including the Company’s equity method investments, tangible fixed and other assets and goodwill, at fair value on a nonrecurring basis when they are deemed to be other than temporarily impaired. The fair values of these assets are determined, when applicable, based on valuation techniques using the best information available, and may include quoted market prices, market comparables, and discounted cash flow projections.

The following impairments were based on fair values using Level 3 inputs:
 
 
For the Three Months Ended September 30,
 
 
 
2019
 
2018
 
 
 
(Dollars in thousands)
Long-lived assets
 
$
1,517

 
$
1,831

 


13.    SEGMENT INFORMATION:
 
Segment information is prepared on the same basis that the chief operating decision maker reviews financial information for operational decision-making purposes.

The Company’s reportable operating segments consisted of the following salons:
 
 
September 30, 2019
 
June 30, 2019
FRANCHISE SALONS:
 
 
 
 
SmartStyle/Cost Cutters in Walmart Stores
 
825

 
615

Supercuts
 
2,456

 
2,340

Signature Style
 
948

 
766

Total North American Salons
 
4,229

 
3,721

Total International Salons (1)
 
227

 
230

Total Franchise Salons
 
4,456

 
3,951

as a percent of total Company-owned and Franchise salons
 
63.6
%
 
56.0
%
 
 
 
 
 
COMPANY-OWNED SALONS:
 
 
 
 
SmartStyle/Cost Cutters in Walmart Stores
 
1,333

 
1,550

Supercuts
 
312

 
403

Signature Style
 
906

 
1,155

Total Company-owned salons
 
2,551

 
3,108

as a percent of total Company-owned and Franchise salons
 
36.4
%
 
44.0
%
 
 
 
 
 
OWNERSHIP INTEREST LOCATIONS:
 
 
 
 
 
 
 
 
 
Equity ownership interest locations
 
85

 
86

 
 
 
 
 
Grand Total, System-Wide
 
7,092

 
7,145

____________________________________
(1)
Canadian and Puerto Rican salons are included in the North American salon totals.

(2)
As of September 30, 2019, the Company-owned operating segment is comprised primarily of SmartStyle®, Supercuts®, Cost Cutters®, and other regional trade names and the Franchise operating segment is comprised primarily of Supercuts®, SmartStyle®, Cost Cutters®, First Choice Haircutters®, Roosters® and Magicuts® concepts.

18



Financial information concerning the Company's reportable operating segments is shown in the following table:
 
 
For the Three Months Ended September 30, 2019
 
 
Franchise
 
Company - owned
 
Corporate
 
Consolidated
 
 
(Dollars in thousands)
Revenues:
 
 
 
 
 
 
 
 
Service
 
$

 
$
141,941

 
$

 
$
141,941

Product
 
13,105

 
32,551

 

 
45,656

Royalties and fees
 
28,017

 

 

 
28,017

Franchise rental income
 
31,424

 

 

 
31,424

 
 
72,546

 
174,492

 

 
247,038

Operating expenses:
 
 
 
 
 
 
 
 
Cost of service
 

 
90,482

 

 
90,482

Cost of product
 
10,280

 
16,047

 

 
26,327

Site operating expenses
 
10,426

 
22,516

 

 
32,942

General and administrative
 
8,357

 
10,150

 
22,118

 
40,625

Rent
 
190

 
23,789

 
285

 
24,264

Franchise rent expense
 
31,424

 

 

 
31,424

Depreciation and amortization
 
160

 
6,107

 
3,113

 
9,380

TBG restructuring (Note 3)
 
1,500

 

 

 
1,500

Total operating expenses
 
62,337

 
169,091

 
25,516

 
256,944

 
 
 
 
 
 
 
 
 
Operating income (loss)
 
10,209

 
5,401

 
(25,516
)
 
(9,906
)
 
 
 
 
 
 
 
 
 
Other (expense) income:
 
 
 
 
 
 
 
 
Interest expense
 

 

 
(1,439
)
 
(1,439
)
Loss on sale of salon assets to franchisees, net
 

 

 
(5,860
)
 
(5,860
)
Interest income and other, net
 

 

 
171

 
171

 
 
 
 
 
 
 
 
 
Income (loss) from continuing operations before income taxes
 
$
10,209

 
$
5,401

 
$
(32,644
)
 
$
(17,034
)


19



 
 
For the Three Months Ended September 30, 2018
 
 
Franchise
 
Company-owned
 
Corporate
 
Consolidated
 
 
(Dollars in thousands)
Revenues:
 
 
 
 
 
 
 
 
Service
 
$

 
$
207,848

 
$

 
$
207,848

Product
 
15,629

 
41,962

 

 
57,591

Royalties and fees
 
22,396

 

 

 
22,396

 
 
38,025

 
249,810

 

 
287,835

Operating expenses:
 
 
 
 
 
 
 
 
Cost of service
 

 
121,497

 

 
121,497

Cost of product
 
12,413

 
19,768

 

 
32,181

Site operating expenses
 
7,976

 
28,845

 

 
36,821

General and administrative
 
7,664

 
16,381

 
23,682

 
47,727

Rent
 
94

 
35,686

 
198

 
35,978

Depreciation and amortization
 
158

 
8,057

 
1,987

 
10,202

Total operating expenses
 
28,305

 
230,234

 
25,867

 
284,406

 
 
 
 
 
 
 
 
 
Operating income (loss)
 
9,720

 
19,576

 
(25,867
)
 
3,429

 
 
 
 
 
 
 
 
 
Other (expense) income:
 
 
 
 
 
 
 
 
Interest expense
 

 

 
(1,006
)
 
(1,006
)
Loss on sale of salon assets to franchisees, net
 

 

 
(3,960
)
 
(3,960
)
Interest income and other, net
 

 

 
360

 
360

 
 
 
 
 
 
 
 
 
Income (loss) from continuing operations before income taxes
 
$
9,720

 
$
19,576

 
$
(30,473
)
 
$
(1,177
)



20



Item 2.  Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A) is designed to provide a reader of our consolidated financial statements with a narrative from the perspective of our management on our financial condition, results of operations, liquidity and certain other factors that may affect our future results. This MD&A should be read in conjunction with the MD&A included in our June 30, 2019 Annual Report on Form 10-K and other documents filed or furnished with the Securities and Exchange Commission (SEC) during the current fiscal year.
 
MANAGEMENT’S OVERVIEW
 
Regis Corporation (RGS) franchises, owns and operates beauty salons. As of September 30, 2019, the Company franchised, owned or held ownership interests in 7,092 worldwide locations. Our locations consisted of 7,007 system-wide North American and International salons, and in 85 locations we maintained a non-controlling ownership interest less than 100 percent. Each of the Company’s salon concepts generally offer similar salon products and services and serve the mass market. As of September 30, 2019, we had approximately 16,000 corporate employees worldwide.
 
CRITICAL ACCOUNTING POLICIES
 
The interim unaudited Condensed Consolidated Financial Statements are prepared in conformity with accounting principles generally accepted in the United States of America. In preparing the interim unaudited Condensed Consolidated Financial Statements, we are required to make various judgments, estimates and assumptions that could have a significant impact on the results reported in the interim unaudited Condensed Consolidated Financial Statements. We base these estimates on historical experience and other assumptions believed to be reasonable under the circumstances. Estimates are considered to be critical if they meet both of the following criteria: (1) the estimate requires assumptions about material matters that are uncertain at the time the accounting estimates are made, and (2) other materially different estimates could have been reasonably made or material changes in the estimates are reasonably likely to occur from period to period. Changes in these estimates could have a material effect on our interim unaudited Condensed Consolidated Financial Statements.
 
Our significant accounting policies can be found in Note 1 to the Consolidated Financial Statements contained in Part II, Item 8 of the June 30, 2019 Annual Report on Form 10-K, as well as Notes 1 and 2 to the unaudited Condensed Consolidated Financial Statements contained within this Quarterly Report on Form 10-Q. We believe the accounting policies related to the valuation of goodwill, the valuation and estimated useful lives of long-lived assets, estimates used in relation to tax liabilities, and deferred taxes are most critical to aid in fully understanding and evaluating our reported financial condition and results of operations. Discussion of each of these policies is contained under “Critical Accounting Policies” in Part II, Item 7 of our June 30, 2019 Annual Report on Form 10-K. Our updated policies on the amended revenue recognition guidance, ASC Topic 606, can be found in Note 2 to the unaudited Condensed Consolidated Financial Statements.

Recent Accounting Pronouncements
 
The Company adopted the amended leasing guidance, Topic 842, on July 1, 2019 using the modified retrospective method which required the adjustment of only the current reporting period presented. Recent accounting pronouncements are discussed in detail in Notes 1 and 10 to the unaudited Condensed Consolidated Financial Statements.
 

21



RESULTS OF OPERATIONS

Impact of salons sold to franchisees on operations.

In the three months ended September 30, 2019, the Company sold 545 company-owned salons to franchisees. The impact of these transactions are as follows:

 
Three Months Ended 
September 30,
 
Increase
(Dollars in thousands)
2019
 
2018
 
 
 
 
 
 
 
Salons sold to franchisees
545

 
124

 
421

Cash proceeds received in quarter
$
37,945

 
$
12,422

 
$
25,523

 
 
 
 
 
 
Gain on sale of venditions, excluding goodwill derecognition
26,223

 
7,132

 
19,091

Non-cash goodwill derecognition
(32,083
)
 
(11,092
)
 
20,991

Loss on sale of salon assets to franchisees, net
$
(5,860
)
 
$
(3,960
)
 
$
(1,900
)

System-wide results

As we transition to an asset-light franchise platform our results will be more impacted by our system-wide sales, which include sales by all points of distribution, whether owned by the Company or our franchisees. While we do not record sales by franchisees as revenue, and such sales are not included in our consolidated financial statements, we believe that this operating measure is important in obtaining an understanding of our financial performance. We believe system-wide sales information aids in understanding how we derive royalty revenue and in evaluating performance.

System-wide same-store sales by concept are detailed in the table below:
 
Three Months Ended 
 September 30,
 
2019
 
2018
SmartStyle
(2.2
)%
 
1.0
%
Supercuts
0.2

 
0.8

Signature Style
(1.7
)
 
0.6

 
 
 
 
Consolidated system-wide same store sales
(1.1
)%
 
0.8
%
_____________________________                                                    
(1)
System-wide same-store sales are calculated as the total change in sales for system-wide company-owned and franchise locations for more than one year that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date system-wide same-store sales are the sum of the system-wide same-store sales computed on a daily basis. Franchise salons that do not report daily sales are excluded from same-store sales. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. System-wide same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation.


22




Condensed Consolidated Results of Operations (Unaudited)
 
The following table sets forth, for the periods indicated, certain information derived from our unaudited Condensed Consolidated Statement of Operations. The percentages are computed as a percent of total consolidated revenues, except as otherwise indicated.
 
For the Three Months Ended September 30,
 
2019
 
2018
 
2019
 
2018
 
2019
 
2018
 
($ in millions)
 
% of Total
Revenues (1)
 
Basis Point
(Decrease)
Increase
Service revenues
$
141.9

 
$
207.8

 
57.5
 %
 
72.2
 %
 
(1,470
)
 
(250
)
Product revenues
45.7

 
57.6

 
18.5

 
20.0

 
(150
)
 
70

Royalties and fees
28.0

 
22.4

 
11.3

 
7.8

 
350

 
180

Franchise rental income
31.4

 

 
12.7

 

 
1,270

 

 
 
 
 
 
 
 
 
 
 
 
 
Cost of service (2)
90.5

 
121.5

 
63.7

 
58.5

 
520

 
(80
)
Cost of product (2)
26.3

 
32.2

 
57.7

 
55.9

 
180

 
640

Site operating expenses
32.9

 
36.8

 
13.3

 
12.8

 
50

 
10

General and administrative
40.6

 
47.7

 
16.4

 
16.6

 
(20
)
 
550

Rent
24.3

 
36.0

 
9.8

 
12.5

 
(270
)
 
(90
)
Franchise rent expense
31.4

 

 
12.7

 

 
1,270

 

Depreciation and amortization
9.4

 
10.2

 
3.8

 
3.5

 
30

 
(40
)
TBG restructuring
1.5

 

 
0.6

 

 
60

 

 
 
 
 
 
 
 
 
 
 
 
 
Operating loss (income)
(9.9
)
 
3.4

 
(4.0
)
 
1.2

 
(520
)
 
(370
)
 
 
 
 
 
 
 
 
 
 
 
 
Interest expense
(1.4
)
 
(1.0
)
 
(0.6
)
 
(0.3
)
 
(30
)
 
40

Loss on sale of salon assets to franchisees, net
(5.9
)
 
(4.0
)
 
(2.4
)
 
(1.4
)
 
(100
)
 
(140
)
Interest income and other, net
0.2

 
0.4

 
0.1

 
0.1

 

 

 
 
 
 
 
 
 
 
 
 
 
 
Income tax benefit (3)
2.9

 
0.7

 
16.8

 
25.7

 
N/A

 
N/A

 
 
 
 
 
 
 
 
 
 
 
 
Income (loss) from discontinued operations, net of income taxes
0.4

 
(0.3
)
 
0.2

 
(0.1
)
 
30

 
1,060

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
_____________________________
(1)
Cost of service is computed as a percent of service revenues. Cost of product is computed as a percent of product revenues.
(2)    
Excludes depreciation and amortization expense.
(3)       
Computed as a percent of loss from continuing operations before income taxes. The income taxes basis point change is noted as not applicable (N/A) as the discussion within MD&A is related to the effective income tax rate.


23



Consolidated Revenues

Consolidated revenues primarily include revenues of Company-owned salons, product and equipment sales to franchisees, franchise royalties and fees and franchise rental income. The following tables summarize revenues and same-store sales by concept as well as the reasons for the percentage change:
 
 
Three Months Ended 
 September 30,
 
 
2019
 
2018
 
 
(Dollars in thousands)
Franchise salons:
 
 
 
 
Product
 
$
13,105

 
$
15,629

Royalties and fees
 
28,017

 
22,396

Franchise rental income
 
31,424

 

Total Franchise salons
 
$
72,546

 
$
38,025

Franchise salon same-store sales (decrease) increase (1)
 
(0.1
)%
 
1.2
 %
 
 
 
 
 
Company-owned salons:
 
 

 
 

SmartStyle
 
$
85,531

 
$
95,963

Supercuts
 
24,353

 
67,279

Signature Style
 
64,608

 
86,568

Total Company-owned salons
 
$
174,492

 
$
249,810

Company-owned salon same-store sales (decrease) increase (2)
 
(2.0
)%
 
0.5
 %
 
 
 
 
 
Consolidated revenues
 
$
247,038

 
$
287,835

Percent change from prior year
 
(14.2
)%
 
(8.8
)%
_____________________________
(1)
Franchise same-store sales are calculated as the total change in sales for salons that have been a franchise location for more than one year that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date franchise same-store sales are the sum of the franchise same-store sales computed on a daily basis. Franchise salons that do not report daily sales are excluded from same-store sales. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. Franchise same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation.
(2)
Company-owned same-store sales are calculated as the total change in sales for company-owned locations that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date company-owned same-store sales are the sum of the company-owned same-store sales computed on a daily basis. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. Company-owned same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation.



24



Three Months Ended September 30, 2019 Compared with Three Months Ended September 30, 2018

Consolidated Revenues

Consolidated revenues are primarily comprised of service and product revenues, as well as franchise royalties and fees, advertising and rental income.

Consolidated revenue decreased $40.8 million for the three months ended September 30, 2019. Service revenue and product revenue decreased $65.9 and $11.9 million, respectively, in the three months ended September 30, 2019. The decline in service and product revenue is primarily the result of the Company's sale of salons to franchisees. During the twelve months ended September 30, 2019, 19 company-owned salons were constructed, 147 salons were closed and 1,143 salons were sold to franchisees, net of buy backs (2020 Net Salon Count Changes). The decline in service and product revenue was partially offset by an increase in royalty and fee revenue of $5.6 million in the three months ended September 30, 2019. The increase is primarily a result of an increased number of franchised locations during the twelve months ended September 30, 2019. Additionally, as a result of the Company's adoption of Topic 842, the Company now records revenue related to franchise leases and this change resulted in a $31.4 million increase in franchise rental income.

Service Revenues
 
The decrease of $65.9 million in service revenues during the three months ended September 30, 2019 was primarily due to the 2020 Net Salon Count Changes and company-owned same-store service sales decrease. Company-owned same-store service sales decreases of 1.2% during the three months ended September 30, 2019 were due to a decrease of 4.6% in same-store guest transactions, partly offset by increases of 3.4% in average ticket price.

Product Revenues
 
The decrease of $11.9 million in product revenues during the three months ended September 30, 2019 was primarily due to 2020 Net Salon Count Changes and a decline in system-wide same-store product sales of 7.1%. For the three months ended September 30, 2019, the decreases in system-wide same-store product sales were primarily the result of decreases in same-store transactions of 9.6% partially offset by increases in average ticket price of 2.5%. Product revenue also declined due to a decrease of $4.2 million in sales to TBG.

Royalties and Fees
 
The increase of $5.6 million in royalties and fees for the three months ended September 30, 2019 was primarily due to an increase in franchise locations. Total franchised locations open at September 30, 2019 were 4,456 compared to 4,205 at September 30, 2018.

Franchise Rental Income

The increase of $31.4 million in franchise rental income is due to the adoption of Topic 842 in fiscal year 2020. Prior to the adoption, the Company recorded franchise rental income and expense on a net basis.

Cost of Service
 
The 520 basis point increase in cost of service as a percent of service revenues during the three months ended September 30, 2019 was due to higher minimum wages, commissions and health insurance claims.

Cost of Product

The 180 basis point increase in cost of product as a percent of product revenues during the three months ended September 30, 2019 was primarily due to the shift into lower margin wholesale product sales and product discounting in salons. Margins on retail product sales were 50.7% and 52.9% in the three months ended September 30, 2019 and 2018, respectively. Margins on wholesale product sales were 21.6% and 20.6% in the three months ended September 30, 2019 and 2018, respectively. Increase on wholesale product margins was primarily driven by lower sales to TBG.


25



Site Operating Expenses
 
The decrease of $3.9 million in site operating expenses during the three months ended September 30, 2019 was due to a net reduction in salon counts, partly offset by costs associated with a new SmartStyle advertising campaign.

General and Administrative
 
The decrease of $7.1 million in general and administrative (G&A) during the three months ended September 30, 2019 was primarily due to lower administrative and field management salaries and bonuses, lapping of field management meeting expenses in the prior year, and lower stock compensation. The decreases were partly offset by cost associated with the franchise convention that occurred in September in fiscal year 2020 as compared to October in fiscal year 2019.

Rent
 
The decrease of $11.7 million in rent expense during the three months ended September 30, 2019 was primarily due to the net reduction in company-owned salon counts, partly offset by rent inflation.

Franchise Rent Expense

The increase in franchise rent expense is due to the adoption of Topic 842 in fiscal year 2020. Prior to the adoption, the Company recorded franchise rental income and expense on a net basis.

Depreciation and Amortization
 
The decrease of $0.8 million in depreciation and amortization during the three months ended September 30, 2019 was primarily due to the reduced salon base and lower fixed asset impairment charges.

TBG Restructuring

In the three months ended September 30, 2019, the Company assisted TBG with operating expenses to mitigate the risk of default associated with TBG's lease obligations where Regis has potential contingent liability. These costs were not incurred in fiscal year 2019.

Interest Expense

The increase of $0.4 million in interest expense for the three months ended September 30, 2019 was primarily due to interest charges associated with our long-term financing liabilities and a higher interest rate on the credit facility.

Loss on sale of salon assets to franchisees, net

The increase in the loss on sale of salon assets to franchisees, net during the three months ended September 30, 2019 was due to an increase in non-cash goodwill derecognition of $21.0 million, partly offset by higher sales proceeds.

Interest Income and Other, net
 
The decrease of $0.2 million in interest income and other, net during the three months ended September 30, 2019 was primarily due to a life insurance gain in the prior year.

Income Taxes
 
During the three months ended September 30, 2019, the Company recognized a tax benefit of $2.9 million with a corresponding effective tax rate of 16.8% as compared to recognizing a tax benefit of $0.7 million, with a corresponding effective tax rate of 60.7% for the three months ended September 30, 2018. See Note 6 to the unaudited Condensed Consolidated Financial Statements.


26



Income (Loss) from Discontinued Operations

Income from discontinued operations was $0.4 million during the three months ended September 30, 2019 primarily due to insurance reserve adjustments. Loss from discontinued operations was $0.3 million in the three months ended September 30, 2018 primarily due to professional fees.

Results of Operations by Segment

Based on our internal management structure, we report two segments: Franchise salons and Company-owned salons. See Note 13 to the unaudited Condensed Consolidated Financial Statements. Significant results of operations are discussed below with respect to each of these segments.

Franchise Salons
 
For the Three Months Ended September 30,
 
2019
 
2018
 
2019
 
(Dollars in millions)
 
Increase/(Decrease)
Revenue
 
 
 
 
 
    Product
$
11.8

 
$
10.1

 
$
1.7

Product sold to TBG
1.3

 
5.5

 
(4.2
)
Total product
$
13.1

 
$
15.6

 
$
(2.5
)
    Royalties and fees (1)
28.0

 
22.4

 
5.6

Franchise rental income
31.4

 

 
31.4

Total franchise salons revenue (2)
$
72.5

 
$
38.0

 
$
34.5

 
 
 
 
 
 
Franchise same-store sales (3)
(0.1
)%
 
1.2
%
 
(1.3
)%
 
 
 
 
 
 
Operating income
$
10.2

 
$
9.1

 
$
1.1

Operating income from TBG

 
0.6

 
(0.6
)
Total operating income (2)
$
10.2

 
$
9.7

 
$
0.5

_______________________________________________________________________________
(1)
Total includes $0.5 million of royalties related to TBG during the three months ended September 30, 2018.
(2)
Total is a recalculation; line items calculated individually may not sum to total due to rounding.
(3)
Franchise same-store sales are calculated as the total change in sales for salons that have been a franchise location for more than one year that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date franchise same-store sales are the sum of the franchise same-store sales computed on a daily basis. Franchise salons that do not report daily sales are excluded from same-store sales. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. Franchise same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation. TBG is not included in either period same-store sales.


27



Franchise same-store sales by concept are detailed in the table below:
 
 
Three Months Ended 
 September 30,
 
 
 
2019
 
2018
 
SmartStyle
 
(7.5
)%
 
(2.1
)%
 
Supercuts
 
1.1

 
1.2

 
Signature Style
 
(0.7
)
 
1.4

 
 
 
 
 
 
 
Total
 
(0.1
)%
 
1.2
 %
 

Franchise Salon Revenues
Franchise salon revenues were $72.5 million during the three months ended September 30, 2019 an increase of $34.5 million over the prior comparable period. The increase during the three months ended September 30, 2019, was primarily due to revenue of $31.4 million associated with the adoption of Topic 842 and an increase of $5.6 million in royalties, ad fund revenue, fees and product sales due to higher franchise salon counts, offset by a decrease of $4.2 million in franchise product sales to TBG. During the twelve months ended September 30, 2019, franchisees constructed (net of relocations) and closed 59 and 170 franchise-owned salons, respectively, and purchased (net of Company buybacks) 1,143 salons from the Company during the same period. Additionally, in June 2019 the Company converted 569 TBG locations to license agreements.
Franchise Salon Operating Income
During the three months ended September 30, 2019, Franchise salon operations generated an operating income of $10.2 million, an increase of $0.5 million compared to the prior comparable period. The increase during the three months ended September 30, 2019 was primarily due to higher royalties, fees and product sales associated with the increase in salon count and higher costs associated with supporting the growing franchise segment.


Company-owned Salons
 
For the Three Months Ended September 30,
 
2019
 
2018
 
(Decrease) Increase
 
(Dollars in millions)
 
 
Total revenue
$
174.5

 
$
249.8

 
(30.2
)%
Company-owned same-store sales
(2.0
)%
 
0.5
%
 
 
 
 
 
 
 
 
Operating income
$
5.4

 
$
19.6

 
(72.4
)%

Company-owned Salon Revenues
Company-owned same-store sales by concept are detailed in the table below:

 
 
For The Three Months Ended September 30,
 
 
2019
 
2018
SmartStyle
 
(1.2
)%
 
1.1
%
Supercuts
 
(3.9
)
 
0.2

Signature Style
 
(2.4
)
 
0.2

 
 
 
 
 
Total
 
(2.0
)%
 
0.5
%


28



Company-owned salon revenues decreased by $75.3 million during the three months ended September 30, 2019 which was primarily due to the sale of 1,143 company-owned salons (net of buybacks) to franchisees and the closure of 147 salons during the twelve months ended September 30, 2019. The decrease was also due to company-owned same-store sale decreases of 2.0% during the three months ended September 30, 2019. The company-owned same-store sales decreases were due to decreases of 5.0% in same-store guest transactions, partly offset by increases of 3.0% in average ticket price during the three months ended September 30, 2019.
Company-owned Salon Operating Income
During the three months ended September 30, 2019, Company-owned salon operations generated operating income of $5.4 million compared to $19.6 million in the prior comparable period. The decrease during the three months ended September 30, 2019 was primarily due to the net reduction in company-owned salons.
Corporate
Corporate Operating Loss
Corporate operating loss decreased $0.4 million during the three months ended September 30, 2019 primarily driven by lower general and administrative salaries and bonuses, partially offset by the franchise convention.

LIQUIDITY AND CAPITAL RESOURCES

Sources of Liquidity

Funds generated by operating activities, available cash and cash equivalents, proceeds from sale of salon assets to franchisees, and borrowing agreements are the Company's most significant sources of liquidity. 

As of September 30, 2019, cash and cash equivalents were $58.9 million, with $47.3 million and $11.6 million within the United States and Canada, respectively.

The Company's borrowing arrangements include a $295.0 million five-year unsecured revolving credit facility that expires in March 2023, of which $183.5 million was available as of September 30, 2019. See Note 11 to the unaudited Condensed Consolidated Financial Statements.
 
Uses of Cash

The Company closely manages its liquidity and capital resources. The Company's liquidity requirements depend on key variables, including the level of investment needed to support its business strategies, the performance of the business, capital expenditures, credit facilities and borrowing arrangements and working capital management. Capital expenditures are a component of the Company's cash flow and capital management strategy, which can be adjusted in response to economic and other changes to the Company's business environment. The Company has a disciplined approach to capital allocation, which focuses on investing in key priorities to support the Company's multi-year strategic plan as discussed within Part I, Item 1 of our Annual Report on Form 10-K for the fiscal year ended June 30, 2019.

Cash Flows
 
Cash Flows from Operating Activities
 
During the three months ended September 30, 2019, cash used in operating activities was $13.5 million, a decrease of $3.7 million compared to the prior comparable period. The decrease in cash used was primarily due to lower annual bonus payments in the three months ended September 30, 2019 compared to the three months ended September 30, 2018. Cash from operations was used primarily for strategic investments in general and administrative expenses to enhance the Company's franchisor capabilities and support the increased volume and cadence of transactions and conversions into the Franchise portfolio, partially offset by the elimination of certain general and administrative costs.
 

29



Cash Flows from Investing Activities
 
During the three months ended September 30, 2019, cash provided by investing activities of $32.0 million, an increase of $6.2 million compared to the prior comparable period, was primarily from cash proceeds from the sale of salon assets of $37.9 million, partly offset by capital expenditures of $4.9 million.
 
Cash Flows from Financing Activities
 
During the three months ended September 30, 2019, cash used in financing activities of $30.3 million, an increase of $9.0 million compared to the prior comparable period, was primarily from the repurchase of common stock of $28.2 million.

Financing Arrangements

See Note 11 of the Notes to the unaudited Condensed Consolidated Financial Statements included in this Quarterly Report on Form 10-Q for the quarter ended September 30, 2019 and Note 7 of the Notes to the Consolidated Financial Statements included in our Annual Report on Form 10-K for the fiscal year ended June 30, 2019, for additional information regarding our financing arrangements.

Debt to Capitalization Ratio
 
Our debt to capitalization ratio, calculated as the principal amount of debt as a percentage of the principal amount of debt and shareholders’ equity at fiscal quarter end, was as follows:
 
As of
 
Debt to
Capitalization (1)
 
Basis Point Increase (Decrease) (2)
September 30, 2019
 
29.5
%
 
270

June 30, 2019
 
26.8
%
 
1,120

_____________________________
(1)
Debt includes long-term debt and financing liabilities. It excludes the long-term lease liability as that liability is off-set by the right of use asset and does not impact the Company's debt covenants.
(2)    Represents the basis point change in debt to capitalization as compared to the prior fiscal year end (June 30, 2019 and
June 30, 2018, respectively).
 
The 270 basis point increase in the debt to capitalization ratio as of September 30, 2019, as compared to June 30, 2019, was primarily due to decreases in shareholders' equity resulting from the repurchase of 1.5 million of the Company's shares for $26.3 million, and the liability associated with the sale leasebacks of the Company's distribution centers.
 
Share Repurchase Program

In May 2000, the Company’s Board of Directors (Board) approved a stock repurchase program with no stated expiration date. Since that time and through September 30, 2019, the Board has authorized $650.0 million to be expended for the repurchase of the Company's stock under this program. All repurchased shares become authorized but unissued shares of the Company. The timing and amounts of any repurchases depend on many factors, including the market price of the common stock and overall market conditions. During the three months ended September 30, 2019, the Company repurchased 1.5 million shares for $26.3 million. As of September 30, 2019, 30.0 million shares have been cumulatively repurchased for $595.4 million, and $54.6 million remains outstanding under the approved stock repurchase program.


30



SAFE HARBOR PROVISIONS UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995
 
This Quarterly Report on Form 10-Q, as well as information included in, or incorporated by reference from, future filings by the Company with the Securities and Exchange Commission and information contained in written material, press releases and oral statements issued by or on behalf of the Company contains or may contain "forward-looking statements" within the meaning of the federal securities laws, including statements concerning anticipated future events and expectations that are not historical facts. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements in this document reflect management's best judgment at the time they are made, but all such statements are subject to numerous risks and uncertainties, which could cause actual results to differ materially from those expressed in or implied by the statements herein. Such forward-looking statements are often identified herein by use of words including, but not limited to, "may," "believe," "project," "forecast," "expect," "estimate," "anticipate," and "plan." In addition, the following factors could affect the Company's actual results and cause such results to differ materially from those expressed in forward-looking statements. These factors include the continued ability of the Company to implement its strategy, priorities and initiatives; our and our franchisee's ability to attract, train and retain talented stylists; financial performance of our franchisees; acceleration of sale of salons to franchisees; if our capital investments in improving technology do not achieve appropriate returns; our ability to manage cyber threats and protect the security of potentially sensitive information about our guests, employees, vendors or Company information; The Beautiful Group's inability to operate its salons successfully, as well as maintain adequate working capital; the ability of the Company to maintain a satisfactory relationship with Walmart; marketing efforts to drive traffic; changes in regulatory and statutory laws including increases in minimum wages; our ability to maintain and enhance the value of our brands; premature termination of agreements with our franchisees; reliance on information technology systems; reliance on external vendors; consumer shopping trends and changes in manufacturer distribution channels; competition within the personal hair care industry; changes in tax exposure; changes in healthcare; changes in interest rates and foreign currency exchange rates; failure to standardize operating processes across brands; financial performance of Empire Education Group; the continued ability of the Company to implement cost reduction initiatives; compliance with debt covenants; changes in economic conditions; changes in consumer tastes and fashion trends; exposure to uninsured or unidentified risks; reliance on our management team and other key personnel or other factors not listed above. Additional information concerning potential factors that could affect future financial results is set forth in the Company's Annual Report on Form 10-K for the year ended June 30, 2019. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. However, your attention is directed to any further disclosures made in our subsequent annual and periodic reports filed or furnished with the SEC on Forms 10-K,10-Q and 8-K and Proxy Statements on Schedule 14A.


31



Item 3.  Quantitative and Qualitative Disclosures about Market Risk
 
There has been no material change to the factors discussed within Part II, Item 7A in the Company’s June 30, 2019 Annual Report on Form 10-K.
 
Item 4.  Controls and Procedures
 
Evaluation of Disclosure Controls and Procedures

The Company maintains disclosure controls and procedures that are designed to ensure that information required to be disclosed in its Securities Exchange Act of 1934, as amended (the "Exchange Act”) reports is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms, and that such information is accumulated and communicated to management, including the Chief Executive Officer (CEO) and Chief Financial Officer (CFO), as appropriate, to allow timely decisions regarding required disclosure.

Management, with the participation of the CEO and CFO, evaluated the effectiveness of the design and operation of the Company's disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) promulgated under the Exchange Act) as of the end of the period. Based on their evaluation, our CEO and CFO concluded that our disclosure controls and procedures were effective as of September 30, 2019.

Changes in Internal Controls over Financial Reporting

During the three months ended September 30, 2019, we adopted new guidance for lease accounting. We implemented internal controls to ensure we adequately evaluated leasing arrangements and properly assessed the impact of the new guidance to facilitate the adoption. Additionally, we implemented new business processes, internal controls, and modified information technology systems to assist in the ongoing application of the new guidance. There were no other changes in our internal control over financial reporting during the most recent fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II — OTHER INFORMATION
 
Item 1.  Legal Proceedings
 
The Company is a defendant in various lawsuits and claims arising out of the normal course of business. Like certain other large retail employers, the Company has been faced with allegations of purported class-wide consumer and wage and hour violations. Litigation is inherently unpredictable and the outcome of these matters cannot presently be determined. Although the actions are being vigorously defended, the Company could in the future incur judgments or enter into settlements of claims that could have a material adverse effect on its results of operations in any particular period.
 

32



Item 1A.  Risk Factors
 
There have been no material changes in our risk factors from those disclosed in Part I, Item 1A of our Annual Report on Form 10-K for the fiscal year ended June 30, 2019, except for the revisions to the seventh risk factor listed below:

TBG’s inability to operate its salons successfully could adversely affect our business, financial condition and results of operations or cash flows.

TBG’s inability to operate its salons successfully could adversely affect our business, financial condition and results of operations or cash flows, and could prevent the transaction from delivering the anticipated benefits and enhancing shareholder value. In October 2017, we sold substantially all of our mall-based salon business in North America and substantially all of our International segment to TBG, an affiliate of Regent, which is operating the salons in North America as a licensee (from October 2017 to June 2019 TBG operated them as a franchisee) and the salons in the United Kingdom as a franchisee. The success of TBG depends upon a number of factors that are beyond our control, including, among other factors, market conditions, retail trends in mall locations, industry trends, stylist recruiting and retention, customer traffic, as defined by total transactions, the capabilities of TBG, the accuracy and reliability of TBG’s financial reporting systems, TBG 's ability to maintain adequate working capital, technology and landlord issues. In particular, as of September 30, 2019, prior to any mitigation efforts which may be available to us, we estimate that we remain liable for up to $35 million, which is a material reduction from October 1, 2017 of approximately $140 million, under the leases for certain of these salons until the end of their various terms, and we could be required to make cash payments if TBG fails to do so, which could materially adversely impact our results of operations or cash flows. TBG has struggled to make changes that improve the business of the mall-based salons and the International business. TBG’s same store sales have declined year over year. In addition, several of the services we provided to TBG under the transition services agreement ended in the fourth quarter of fiscal year 2018, thereby ending this income stream. In connection with the purchase agreements, subleases, transition services and other related agreements with the Company, TBG has been consistently delinquent on its payments to the Company and to third parties. TBG’s continued failure to pay landlords, suppliers, service providers and other third parties could adversely affect the Company’s relationships with such third parties and/or result in an allegation by such third parties that the Company should be responsible for TBG’s payment obligations, which in turn could adversely affect the Company’s operations and financial condition.

On June 27, 2019, the Company entered into a Second US and Canada Omnibus Settlement Agreement with TBG as previously disclosed, which, among other things, notes that TBG has entered into lease termination and concession agreements with certain landlords which had the effect of reducing the Company’s potential lease liability in connection with TBG operated salons and substituted the master franchise agreement for a license agreement in North America only. In addition, pursuant to the settlement agreement, the Company released and forgave TBG from, among other amounts, approximately $6.6 million in respect of amounts for inventory invoiced through January 17, 2019, $1.3 million in respect of continuing fees invoiced through April 5, 2019, $28,000 in respect of amounts for services under the transition services agreement, and the obligations under the United States and Canada Secured Promissory Notes dated August 2, 2018 representing approximately $11.7 million in working capital receivables and $8.0 million in accounts receivable, plus accrued interest, which had a maturity date of August 2, 2020. Based on TBG’s inability to meet the requirements of the promissory notes, the Company prior to the settlement agreement, recorded a full reserve against the promissory notes (including the remaining United Kingdom promissory note). Risks and other issues related to franchisees described elsewhere in these risk factors still apply to TBG for the most part even though the Company and TBG now have a licensor-licensee instead of a franchisor-franchisee relationship. Even with the settlement agreement and after its implementation, TBG has struggled to successfully turnaround its North America business. Based upon additional information received from TBG in October 2019, the Company expects TBG to default on its obligations under the subleases and to certain other third parties and the Company intends to make arrangements to satisfy its liabilities under the approximately 225 store leases. The Company believes this satisfaction could be achieved by, among other options, reverting the stores and operating them corporately, attempting to transition some or all the stores to one or more franchisees or licensees and/or negotiating lease termination and settlement agreements with one or more landlords.


33



With regard to TBG’s United Kingdom business, in October 2018, TBG filed a voluntary insolvency proceeding involving its United Kingdom business, which its creditors approved ("CVA"). In November 2018, a group of landlords filed a legal challenge to the CVA in United Kingdom’s High Court alleging material irregularity and unfair prejudice. If the CVA is overturned, or is otherwise not implemented, it is likely that TBG’s United Kingdom business will no longer be able to trade as a going concern, which is likely to result in bankruptcy and/or administrative proceedings. Even if the CVA is implemented and the challenge overturned or a settlement reached, TBG may still not successfully achieve the cost savings and other benefits contemplated by the CVA. Negative events associated with the CVA process and challenge could adversely affect TBG’s and/or our relationships with suppliers, service providers, customers, employees, and other third parties, which in turn could adversely affect TBG’s and/or our operations and financial condition. We had previously agreed in the note documents that a CVA filing would not constitute an item of default. TBG’s debt obligations in the United Kingdom to us currently remain intact and the Company has fully reserved against such obligations; however, TBG has failed to make required debt payments and the Company provided notice of default to TBG on October 22, 2019. On October 23, 2019, the Company, as holder of a qualifying secured position to TBG’s United Kingdom business entity (“TBG UK Entity”), filed a notice of appointment of an administrator over the TBG UK Entity and its holding company. Accordingly, TBG’s United Kingdom business is subject to the risks and uncertainties associated with administration proceedings in the United Kingdom. Based upon this development, there appears to be an increased likelihood that the Company may exercise one or more of its rights, which include, without limitation, reverting the approximately 200 stores based in the United Kingdom from TBG and operating such stores corporately, attempting to transition some or all such stores to one or more franchisees or licensees and/or or negotiating lease termination and settlement agreements with one or more landlords .


As a result of its current situations in the United States and United Kingdom, TBG may experience, without limitation, increased levels of employee attrition, customer losses, and supplier interruption. A loss of key personnel or material erosion of the employee base as well as fruition of other risks could adversely affect TBG’s business and results of operations making it difficult for TBG, the Company or a third party to attempt to turnaround all or a portion of the business at a future date. The Company has certain rights and remedies under the various agreements with TBG, including, but not limited to, utilization of collateral, litigation, and reversion of the leases in respect of certain divested salons back to the Company. If the divested salons were to revert as the Company expects may occur, we may have difficulty supporting the businesses because of the challenges involved in quickly and sufficiently staffing the salons and corporate functions to support an influx in company-owned stores, addressing the stores’ performance issues, implementing required data privacy requirements in the United Kingdom and resuming support for the salons’ IT and marketing requirements. The Company expects a default by TBG could adversely affect our business, including increased reputation risks, brand degradation, litigation risks, financial condition, results of operations or cash flows.




34



Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds

Share Repurchase Program
 
In May 2000, the Company’s Board of Directors (Board) approved a stock repurchase program with no stated expiration date. Since that time and through September 30, 2019, the Board has authorized $650.0 million to be expended for the repurchase of the Company's stock under this program. All repurchased shares become authorized but unissued shares of the Company. The timing and amounts of any repurchases depend on many factors, including the market price of the common stock and overall market conditions. During the three months ended September 30, 2019, the Company repurchased 1.5 million shares for $26.3 million. As of September 30, 2019, a total accumulated 30.0 million shares have been repurchased for $595.4 million. At September 30, 2019$54.6 million remains outstanding under the approved stock repurchase program.

The following table shows the stock repurchase activity by the Company or any “affiliated purchaser” of the Company, as defined in Rule 10b-18(a)(3) under the Exchange Act, by month for the three months ended September 30, 2019:

Period
 
Total Number of Shares Purchased
 
Average Price Paid per Share
 
Total Number of Shares Purchased As Part of Publicly Announced Plans or Programs
 
Approximate Dollar Value of Shares that May Yet Be Purchased under the Plans or Programs (in thousands)
 
 
 

 
 
 
 

 
 
7/1/19 - 7/31/19
 
908,200

 
$
17.71

 
29,378,857

 
$
64,818

8/1/19 - 8/31/19
 

 

 
29,378,857

 
64,818

9/1/19 - 9/30/19
 
595,800

 
17.19

 
29,974,657

 
54,573

Total
 
1,504,000

 
$
17.50

 
29,974,657

 
$
54,573



35



Item 6.  Exhibits
 
 
 
 
 
 
President and Chief Executive Officer of Regis Corporation: Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 
 
 
 
Executive Vice President and Chief Financial Officer of Regis Corporation: Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 
 
 
 
Chief Executive Officer and Chief Financial Officer of Regis Corporation: Certification pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
 
 
Exhibit 101
 
The following financial information from Regis Corporation's Quarterly Report on Form 10-Q for the quarterly and year-to-date periods ended September 30, 2019, formatted in Inline Xtensible Business Reporting Language (iXBRL) and filed electronically herewith: (i) the Condensed Consolidated Balance Sheets; (ii) the Condensed Consolidated Statements of Earnings; (iii) the Condensed Consolidated Statements of Comprehensive Income; (iv) the Condensed Consolidated Statements of Cash Flows; and (v) the Notes to the Consolidated Financial Statements.
 
 
 
Exhibit 104
 
The cover page from Regis Corporation's Quarterly Report on Form 10-Q for the quarterly and year-to-date periods ended September 30, 2019, formatted in iXBRL (included as Exhibit 101).
 

36



SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
REGIS CORPORATION
 
 
Date: October 29, 2019
By:
/s/ Andrew H. Lacko
 
 
Andrew H. Lacko
 
 
Executive Vice President and Chief Financial Officer
 
 
(Signing on behalf of the registrant and as Principal Financial Officer)
 
 


 
 
Date: October 29, 2019
By:
/s/ Kersten D. Zupfer
 
 
Kersten D. Zupfer
 
 
Senior Vice President and Chief Accounting Officer
 
 
(Principal Accounting Officer)
 
 
 


37


7
1
RESTRICTED STOCK UNIT AGREEMENT
THIS RESTRICTED STOCK UNIT AGREEMENT (the “Agreement”), dated as of __________, 2019 (the “Grant Date”), is between Regis Corporation, a Minnesota corporation (the “Company”), and Chad Kapadia (the “Participant”).
WHEREAS, the Participant is a valued and trusted employee of the Company and the Company desires to grant the Participant an award of Restricted Stock Units which afford the Participant an opportunity to receive shares of the Company’s Common Stock under the Regis Corporation 2018 Long Term Incentive Plan (as may be amended from time to time, the “Plan”); and
WHEREAS, the Committee has duly made all determinations necessary or appropriate for the grant of the Restricted Stock Units hereunder (the “Award”).
NOW, THEREFORE, in consideration of the premises and mutual covenants set forth and for other good and valuable consideration, receipt of which is hereby acknowledged, the parties hereto have agreed, and do hereby agree, as follows:
1.    Definitions.
For purposes of this Agreement, the definitions of terms contained in the Plan hereby are incorporated by reference, except to the extent that any such term is specifically defined in this Agreement.
(a)    Good Reason” shall have the meaning ascribed to such term in Participant’s employment agreement with the Company; provided, however, that in order for the Termination of Employment to constitute a Termination of Employment for Good Reason, Participant must terminate employment no later than one hundred and twenty (120) days following the end of the applicable cure period, or (ii) if there is no such employment agreement with the Company, “Good Reason” shall mean the occurrence, without the express written consent of the Participant, of any of the following:
(A)    any material diminution in the nature of the Participant’s authority, duties or responsibilities;
(B)    any reduction by the Company in the Participant’s base salary then in effect or target bonus percentage (other than any reduction mutually agreed upon by the Company and the Participant), other than an across the board reduction of not more than 10% that applies to all other executives who report to the Chief Executive Officer of the Company; or
(C)    following a Change in Control, failure by the Company to continue in effect (without substitution of a substantially equivalent plan or a plan of substantially equivalent value) any compensation plan, bonus or incentive plan, stock purchase plan, stock option plan, life insurance plan, health plan, disability plan or other benefit plan or arrangement in which the Participant is then participating;
provided that the Participant notifies the Company of such condition set forth in clause (A), (B) or (C) within ninety (90) days of its initial existence and the Company fails to remedy such condition within thirty (30) days of receiving such notice (the “Cure Period”) and the Participant delivers written notice of termination of employment to the Company’s General Counsel within thirty (30) days following the end of the Cure Period, designating an employment termination date no later than one hundred and twenty (120) days following the end of the Cure Period.





(b)    Qualifying Termination” means a Termination of Employment (A) without Cause (other than a result of death or Disability) or for Good Reason within 12 months following a Change in Control or (B) due to death or Disability.
2.    Grant of Restricted Stock Units, Term and Vesting.
(a)    Subject to the terms and conditions of the Plan and this Agreement, the Company hereby grants to the Participant      (    ) Restricted Stock Units (the “RSUs”), with no obligation to pay cash or other property for such RSUs. The RSUs will be credited to an account in the Participant’s name maintained by the Company. This account shall be unfunded and maintained for book-keeping purposes only, with each RSU representing an unfunded and unsecured promise by the Company to issue to the Participant one share of the Company’s Common Stock in settlement of a vested RSU.
(b)    100% of the RSUs will vest on the third anniversary of the Grant Date, subject to Participant’s continued employment with the Company through such anniversary and the other terms and conditions set forth in this Agreement.
(c)    Notwithstanding Section 2(b), if the Participant experiences a Qualifying Termination, then the Applicable Portion of the RSUs immediately shall vest as of the date of Participant’s Termination of Employment. For purposes of the immediately preceding sentence, the “Applicable Portion of the RSUs” has the meaning set forth below:
Grant
Applicable Portion of the RSUs
a number of RSUs equal to the product obtained by multiplying (i) the total number RSUs by (ii) a fraction, the numerator of which is the number of days elapsed from the Grant Date through the date of Participant’s Termination of Employment and the denominator of which is the number of days between the Grant Date and the third anniversary of the Grant Date

(d)    For purposes of this Agreement, if Participant’s RSUs are considered non-qualified deferred compensation subject to Code Section 409A, a Termination of Employment shall be deemed to have occurred only if on such date the Participant has also experienced a “separation from service” as defined in the regulations promulgated under Code Section 409A.
(e)    For purposes of this Agreement, if Participant’s RSUs are considered non-qualified deferred compensation subject to Code Section 409A, a Change in Control shall be deemed to have occurred for purposes of settling vested RSUs only if such event would also be deemed to constitute a change in ownership or effective control, or a change in the ownership of a substantial portion of the assets, of the Company under Code Section 409A.
(f)    In the event that Participant’s Termination of Employment would qualify Participant for accelerated vesting under more than one type of Qualifying Termination, the type of Qualifying Termination that provides for the vesting of the greatest number of RSUs shall apply.





3.    Forfeiture of Unvested RSUs.
Subject to any accelerated vesting under Sections 2(c), and any exercise of the Committee’s discretion under Section 8.3(4) of the Plan, if the Participant experiences a Termination of Employment, any unvested RSUs shall be forfeited and the Participant shall have no further interest in, or right to receive shares of Common Stock in settlement of, such RSUs.
4.    Settlement of RSUs.
Subject to Section 21, after any RSUs vest pursuant to Section 2, the Company shall, as soon as practicable (but no later than thirty (30) days following the date on which the RSUs vest), cause to be issued and delivered to the Participant one share of Common Stock in payment and settlement of each vested RSU. Delivery of the shares shall be effected by the delivery of a stock certificate evidencing the shares, by an appropriate entry in the stock register maintained by the Company’s transfer agent with a notice of issuance provided to the Participant, or by the electronic delivery of the shares to a brokerage account designated by the Participant, and shall be subject to the tax withholding provisions of Section 8 and compliance with all applicable legal requirements, including compliance with the requirements of applicable federal and state securities laws, and shall be in complete satisfaction and settlement of such vested RSUs. Upon settlement of the RSUs, the Participant will obtain, with respect to the shares of Common Stock received in such settlement, full voting and other rights as a shareholder of the Company.
5.    Shareholder Rights.
The RSUs subject to this Award do not entitle the Participant to any rights of a holder of the Company’s Common Stock. The Participant will not have any of the rights of a shareholder of the Company in connection with the grant of the RSUs unless and until shares of Common Stock are issued to the Participant in settlement of the RSUs as provided in Section 4.
6.    Dividend Equivalents.
If a cash dividend is declared and paid by the Company with respect to its Common Stock, the Participant will be credited as of the applicable dividend payment date with an additional number of RSUs (the “Dividend RSUs”) equal to (i) the total cash dividend the Participant would have received if the number of RSUs credited to the Participant under this Agreement as of the related dividend payment record date (including any previously credited Dividend RSUs) had been actual shares of Common Stock, divided by (ii) the Fair Market Value of a share of Common Stock as of the applicable dividend payment date (with the quotient rounded down to the nearest whole number). Once credited to the Participant’s account, Dividend RSUs will be considered RSUs for all purposes of this Agreement.





7.    Restrictions on Transferability.
Neither the Award evidenced by this Agreement nor the RSUs may be sold, transferred, pledged, assigned, or otherwise alienated at any time, other than by will or the laws of descent and distribution. Any attempt to do so contrary to the provisions hereof shall be null and void.
8.    Tax Consequences and Payment of Withholding Taxes.
Neither the Company nor any of its Affiliates shall be liable or responsible in any way for the tax consequences relating to the award of RSUs, their vesting and the settlement of vested RSUs in shares of Common Stock. The Participant agrees to determine and be responsible for any and all tax consequences to the Participant relating to the award, vesting and settlement of RSUs hereunder. If the Company is obligated to withhold an amount on account of any tax imposed as a result of the grant, vesting or settlement of the RSUs, the provisions of Section 13.4 of the Plan regarding the satisfaction of tax withholding obligations shall apply (including any required payments by the Participant).
9.    Administration.
The Plan and this Award of RSUs are administered by the Committee, in accordance with the terms and conditions of the Plan. Actions and decisions made by the Committee in accordance with this authority shall be effectuated by the Company.
10.    Plan and Agreement; Recoupment Policy.
The Participant hereby acknowledges receipt of a copy of the Plan. The grant of RSUs is made pursuant to the Plan, as in effect on the date hereof, and is subject to all the terms and conditions of the Plan, as the same may be amended or restated from time to time, and of this Agreement. If there is any conflict between the provisions of this Agreement and the Plan, the provisions of the Plan will govern. The interpretation and construction by the Committee of the Plan, this Agreement, and such rules and regulations as may be adopted by the Committee for the purpose of administering the Plan, shall be final and binding upon the Participant. The Company shall, upon written request therefore, send a copy of the Plan, in its then current form, to the Participant or any other person or entity then entitled to receive the shares of Common Stock to be issued in settlement of the RSUs.
The Company may recover any equity awarded to the Participant under this Agreement, or proceeds from the sale of such equity, to the extent required by any rule of the Securities and Exchange Commission or any listing standard of the New York Stock Exchange, including any rule or listing standard requiring recovery of incentive compensation in connection with an accounting restatement due to the Company’s material noncompliance with any financial reporting requirement under the securities laws, which recovery shall be subject to the terms of any policy of the Company implementing such rule or listing standard.





11.    No Employment Rights.
Neither this Agreement nor the Award evidenced hereby shall give the Participant any right to continue in the employ of the Company, any Affiliate or any other entity, or create any inference as to the length of employment of the Participant, or affect the right of the Company (or any Affiliate or any other entity) to terminate the employment of the Participant (with or without Cause), or give the Participant any right to participate in any employee welfare or benefit plan or other program of the Company, any Affiliate or any other entity.
12.    Requirements of Law and No Disclosure Rights.
The Company shall not be required to issue any shares of Common Stock in settlement of RSUs granted under this Agreement if the issuance of such shares shall constitute a violation of any provision of any applicable law or regulation of any governmental authority. The Company shall have no duty or obligation beyond those imposed by applicable securities laws generally to affirmatively disclose to the Participant or a Representative, and the Participant or Representative shall have no right to be advised of, any material non-public information regarding the Company or an Affiliate at any time prior to, upon or in connection with the issuance of the shares of Common Stock in settlement of the Participant’s RSU Award.
13.    Governing Law.
This Agreement, the awards of RSUs hereunder and the issuance of Common Stock in payment of RSUs shall be governed by, and construed and enforced in accordance with, the laws of the State of Minnesota (other than its laws respecting choice of law).
14.    Entire Agreement.
This Agreement and the Plan constitute the entire obligation of the parties hereto with respect to the subject matter hereof and shall supersede any prior expressions of intent or understanding with respect to this transaction.
15.    Amendment.
Any amendment to this Agreement shall be in writing and signed on behalf of the Company, and shall comply with the terms and conditions of the Plan.
16.    Waiver; Cumulative Rights.
The failure or delay of either party to require performance by the other party of any provision hereof shall not affect its right to require performance of such provision unless and until such performance has been waived in writing. Each and every right hereunder is cumulative and may be exercised in part or in whole from time to time.





17.    Counterparts.
This Agreement may be signed in two (2) counterparts, each of which shall be an original, but both of which shall constitute but one and the same instrument.
18.    Headings.
The headings contained in this Agreement are for reference purposes only and shall not affect the meaning or interpretation of this Agreement.
19.    Severability.
If for any reason any provision of this Agreement shall be determined to be invalid or unenforceable, such invalidity or unenforceability shall not affect any other provision hereof, and this Agreement shall be construed as if such invalid or unenforceable provision were omitted.
20.    Successors and Assigns.
This Agreement shall inure to the benefit of and be binding upon each successor and assign of the Company, and upon the heirs, legal representatives and successors of the Participant.
21.    Code Section 409A.
Notwithstanding anything to the contrary in this Agreement, including Section 4, if any amount shall be payable with respect to this Award as a result of the Participant’s “separation from service” at such time as the Participant is a “specified employee” (as those terms are defined in regulations promulgated under Code Section 409A) and such amount is subject to the provisions of Code Section 409A, then no payment shall be made, except as permitted under Code Section 409A, prior to the first day of the seventh calendar month beginning after the Participant’s separation from service (or the date of Participant’s earlier death), or as soon as administratively practicable thereafter. Participant shall not have the right to designate the timing of settlement of the RSUs. If the thirty-day settlement period spans two different calendar years, settlement shall occur during the later calendar year.
[Signature Page Follows]













IN WITNESS WHEREOF, the Company has caused this Agreement to be duly executed by an officer thereunto duly authorized, and the Participant has hereunto set his hand, all as of the day and year first above written.



REGIS CORPORATION
By:___________________    
Name:_________________    
Title:_________________    
PARTICIPANT:
________________________    
Chad Kapadia





Exhibit No. 31.1

CERTIFICATION PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Hugh E. Sawyer, certify that:

1.
I have reviewed this quarterly report on Form 10-Q of Regis Corporation;

2.
Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.
Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this report;

4.
The Registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the Registrant and have:

(a)
Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b)
Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c)
Evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d)
Disclosed in this report any change in the Registrant’s internal control over financial reporting that occurred during the Registrant’s most recent fiscal quarter (the Registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the Registrant’s internal control over financial reporting; and

5.
The Registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the Registrant’s auditors and the audit committee of the Registrant’s Board of Directors or persons performing the equivalent functions:

(a)
All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the Registrant’s ability to record, process, summarize and report financial information; and

(b)
Any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant’s internal control over financial reporting.

October 29, 2019
 
 
 
 
 
/s/ Hugh E. Sawyer
 
 
Hugh E. Sawyer, President and Chief Executive Officer
 
 







Exhibit No. 31.2

CERTIFICATION PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Andrew H. Lacko, certify that:

1.
I have reviewed this quarterly report on Form 10-Q of Regis Corporation;

2.
Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.
Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this report;

4.
The Registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the Registrant and have:

(a)
Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b)
Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c)
Evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d)
Disclosed in this report any change in the Registrant’s internal control over financial reporting that occurred during the Registrant’s most recent fiscal quarter (the Registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the Registrant’s internal control over financial reporting; and

5.
The Registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the Registrant’s auditors and the audit committee of the Registrant’s Board of Directors or persons performing the equivalent functions:

(a)
All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the Registrant’s ability to record, process, summarize and report financial information; and

(b)
Any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant’s internal control over financial reporting.

October 29, 2019
 
 
 
 
 
/s/ Andrew H. Lacko
 
 
Andrew H. Lacko, Executive Vice President and Chief Financial Officer
 
 







Exhibit No. 32

CERTIFICATION PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Regis Corporation (the Registrant) on Form 10-Q for the fiscal quarter ending September 30, 2019 filed with the Securities and Exchange Commission on the date hereof, Hugh E. Sawyer, President and Chief Executive Officer of the Registrant, and Andrew H. Lacko, Executive Vice President and Chief Financial Officer of the Registrant, each hereby certifies, pursuant to 18 U.S.C. §1350, as adopted pursuant to §906 of the Sarbanes-Oxley Act of 2002, that:

(1)
The Quarterly Report on Form 10-Q complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)
The information contained in the Quarter Report on Form 10-Q fairly presents, in all material respects, the financial condition and results of operations of the Registrant.

October 29, 2019
 
 
 
 
 
/s/ Hugh E. Sawyer
 
 
Hugh E. Sawyer, President and Chief Executive Officer
 
 
 
 
 
October 29, 2019
 
 
 
 
 
/s/ Andrew H. Lacko
 
 
Andrew H. Lacko, Executive Vice President and Chief Financial Officer