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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C., 20549

FORM 8-K

CURRENT REPORT
Pursuant to Section 13 or 15(d) of
the Securities Exchange Act of 1934
 
Date of Report (Date of Earliest Event Reported): April 28, 2022

chco-20220428_g1.jpg
CITY HOLDING COMPANY
(Exact Name of Registrant as Specified in its Charter)

Commission File Number: 0-11733

West Virginia55-0619957
(State or Other Jurisdiction of(I.R.S. Employer
Incorporation or Organization)Identification No.)
 
25 Gatewater Road, Cross Lanes, West Virginia 25313
(Address of Principal Executive Offices, Including Zip Code)
 
304-769-1100
(Registrant’s Telephone Number, Including Area Code)
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
 
☐Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐Soliciting material pursuant to Rule 14a-12(b) under the Exchange Act (17 CFR 240.14a-12(b))
☐Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17CFR240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading
symbol(s)		Name of each exchange on which registered
Common Stock $2.50 Par ValueCHCONASDAQ Global Select Market
Indicate by check mark whether the registrant is an emerging growth company as defined in as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

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Section 8 – Other Events

Item 8.01 Other Events.

On April 27, 2022 City National Bank (“City”), a subsidiary of City Holding Company (NASDAQ: CHCO) issued a news release announcing that City had, for the fourth time in five years, received the highest ranking in customer satisfaction in the north central region in the J.D. Power 2022 U.S. Retail Banking Satisfaction Study.

A copy of the news release is attached hereto as Exhibit 99.1

Section 9 - Financial Statements and Exhibits

Item 9.01 Financial Statements and Exhibits.

(c) Exhibits
News Release issued April 27, 2022


Signatures

Pursuant to the requirements of the Securities and Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the Undersigned hereunto duly authorized.

Dated: April 28, 2022City Holding Company
By:/s/ David L. Bumgarner
David L. Bumgarner
Executive Vice President & Chief Financial Officer

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Exhibit 99.1


    FOR IMMEDIATE RELEASE
            
For further information, contact:
LeAnn Cain, Senior Marketing & PR Manager
304-769-1138
leann.cain@bankatcity.com


City National Bank honored by J.D. Power with customer satisfaction award
for fourth time in five years

Charleston, W.Va.  (April 27, 2022) — City National Bank received the highest ranking in customer satisfaction in the North Central Region in the J.D. Power 2022 U.S. Retail Banking Satisfaction Study, claiming the top honor in its region for the fourth time in five years. City scored higher than all other banks in West Virginia, Kentucky, Ohio, Indiana and Michigan.
“Providing exceptional personal service is of utmost importance at City – in our branches, through our digital banking channels and in our call center,” said President and CEO Skip Hageboeck. “Hearing that our customers are satisfied with the service they receive is the most meaningful recognition we could hope for.”
Executive Vice President for Retail Tim Quinlan commended City’s employees, “Our employees truly care about their customers and strive to provide the best possible experience for every person who walks through our doors, calls in or reaches out outline. This award is a testament to the efforts of all City employees and their personal commitments to serving their neighbors.”
The U.S. Retail Banking Satisfaction Study, now in its 17th year, was redesigned for 2022. It measures satisfaction across seven factors (in order of importance): trust; people; account offerings; allowing customers to bank how and when they want; saving time and money; digital channels; and resolving problems or complaints.
In addition to ranking highest overall in its region, City also fared best in the factors of trust, people and account offerings.
The study is based on responses from 101,587 retail banking customers of the largest banks in the United States regarding their experiences with their retail bank. To view the full J.D. Power 2022 U.S. Retail Banking Satisfaction Study, visit https://www.jdpower.com/business/press-releases/2022-us-retail-banking-satisfaction-study.

About City National Bank
Headquartered in Charleston, W. Va., City National Bank operates 94 branches in West Virginia, Kentucky, Virginia and Ohio. With $6 billion in assets, City offers a variety of financial products and services for both consumer and business customers.

City National Bank ♦ An Affiliate of City Holding Company
25 Gatewater Road ♦ Cross Lanes, West Virginia 25313