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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
Form  10-K
     
(Mark one)    
þ
  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the Fiscal Year Ended December 31, 2005
 
OR
 
o
  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from           to
Commission file number 0-23137
RealNetworks, Inc.
(Exact Name of Registrant as Specified in Its Charter)
     
Washington
  91-1628146
(State of incorporation)   (I.R.S. Employer Identification Number)
2601 Elliott Avenue, Suite 1000
Seattle, Washington
  98121
(Address of principal executive offices)   (Zip Code)
(Registrant’s telephone number, including area code)
(206) 674-2700
Securities registered pursuant to Section 12(b) of the Act:
None
Securities registered pursuant to Section 12(g) of the Act:
(Title of Class)
Common Stock, Par Value $0.001 per share
      Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.     Yes  þ      No  o
      Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act     Yes  o      No  þ
      Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.     Yes  þ      No  o
      Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation  S-K is not contained herein, and will not be contained, to the best of the registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form  10-K or any amendment to this Form  10-K.       þ
      Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule  12b-2 of the Exchange Act.
Large accelerated filer  þ           Accelerated filer  o           Non-accelerated filer  o
      Indicate by check mark whether the registrant is a shell company (as defined in Exchange Act Rule  12b-2).      Yes  o      No  þ
      The aggregate market value of the Common Stock held by non-affiliates of the registrant was approximately $485,843,879 on June 30, 2005, based on the closing price of the Common Stock on that date, as reported on the Nasdaq National Market.(1)
      The number of shares of the registrant’s Common Stock outstanding as of February 28, 2006 was 158,907,481.
DOCUMENTS INCORPORATED BY REFERENCE
      Portions of the registrant’s Proxy Statement relating to the registrant’s 2006 Annual Meeting of Shareholders to be held on or about June 5, 2006 are incorporated by reference into Part III of this Report.
 
(1)  Excludes shares held of record on that date by directors, executive officers and 10% shareholders of the registrant. Exclusion of such shares should not be construed to indicate that any such person directly or indirectly possesses the power to direct or cause the direction of the management of the policies of the registrant.
 
 


 

TABLE OF CONTENTS
                 
        Page
         
  PART I
  Item 1.     Business     2  
          Executive Officers of the Registrant     9  
  Item 1A.     Risk Factors     10  
  Item 1B.     Unresolved Staff Comments     26  
  Item 2.     Properties     26  
  Item 3.     Legal Proceedings     26  
  Item 4.     Submission of Matters to a Vote of Security Holders     26  
 
  PART II
  Item 5.     Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities     27  
  Item 6.     Selected Financial Data     28  
  Item 7.     Management’s Discussion and Analysis of Financial Condition and Results of Operations     29  
  Item 7A.     Quantitative and Qualitative Disclosures About Market Risk     51  
  Item 8.     Financial Statements and Supplementary Data     53  
  Item 9.     Changes in and Disagreements with Accountants on Accounting and Financial Disclosure     89  
  Item 9A.     Controls and Procedures     89  
  Item 9B.     Other Information     89  
 
  PART III
  Item 10.     Directors and Executive Officers of the Registrant     89  
  Item 11.     Executive Compensation     90  
  Item 12.     Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters     90  
  Item 13.     Certain Relationships and Related Transactions     91  
  Item 14.     Principal Accountant Fees and Services     91  
 
  PART IV
  Item 15.     Exhibits and Financial Statement Schedules     91  
  Exhibit Index     92  
  EXHIBIT 10.8
  EXHIBIT 10.18
  EXHIBIT 10.19
  EXHIBIT 10.20
  EXHIBIT 10.22
  EXHIBIT 10.23
  EXHIBIT 10.24
  EXHIBIT 21.1
  EXHIBIT 23.1
  EXHIBIT 31.1
  EXHIBIT 31.2
  EXHIBIT 32.1
  EXHIBIT 32.2

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PART I.
      This Annual Report on Form  10-K and the documents incorporated herein by reference contain forward-looking statements that have been made pursuant to the provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on current expectations, estimates and projections about RealNetworks’ industry, management’s beliefs, and certain assumptions made by management. Words such as “anticipates,” “expects,” “intends,” “plans,” “believes,” “seeks,” “estimates” and similar expressions are intended to identify forward-looking statements. These statements are not guarantees of future performance and actual actions or results may differ materially. These statements are subject to certain risks, uncertainties and assumptions that are difficult to predict, including those noted in the documents incorporated herein by reference. Particular attention should also be paid to the cautionary language in the section of Item 1 entitled “Competition,” in Item 3 entitled “Legal Proceedings” and in the section that includes “Risk Factors” and “Special Note Regarding Forward-Looking Statements.” RealNetworks undertakes no obligation to update publicly any forward-looking statements as a result of new information, future events or otherwise, unless required by law. Readers should, however, carefully review the risk factors included in other reports or documents filed by RealNetworks from time to time with the Securities and Exchange Commission, particularly the Quarterly Reports on Form  10-Q and any Current Reports on Form  8-K.
Item 1. Business
Overview
      RealNetworks, Inc. is a leading creator of digital media services and software, such as Rhapsody, RealArcade and RealPlayer. Consumers use our services and software to find, play, purchase and manage free and premium digital content, including music, games and video. Broadcasters, network operators, media companies and enterprises use our products and services to create and deliver digital media to PCs, mobile phones and other consumer electronics devices.
      We have used our technology to create a large base of consumers, network operators and content owners who use our products and services to create, send and receive both free and paid content. In addition, we have developed a variety of products and services to connect content providers, broadcasters and advertisers, including our subscription services. Our strategy is to continue to leverage our Internet media technology and our worldwide user base to increase our sales of digital media products, services and advertising in order to build a long-term, sustainable and profitable business.
      We were incorporated in 1994 in the State of Washington. We completed our initial public offering in 1997 and our common stock is listed on the Nasdaq National Market under the symbol “RNWK.” We pioneered the development of technology for the transmission of digital media over the Internet. We also developed a suite of software and products for Internet media delivery for sale to business customers, including our RealServer and Helix products. We have increasingly focused our consumer business on providing digital content and services to consumers, including the provision of premium subscription services for the delivery of online music, games and video.
Consumer Products and Services
Music
      We own and manage a comprehensive set of digital music products and services designed to provide consumers with broad access to digital music. Our goal is to enable consumers to access digital content anytime, anywhere and from any device. Our music services include Rhapsody, an on-demand digital music subscription service, Rhapsody To Go, our portable digital music subscription service, and RadioPass, our Internet radio subscription service. We recently launched Rhapsody.com, a Web-based version of our digital music service. We also operate the RealPlayer Music Store, which enables consumers to purchase and download individual digital music tracks.

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      Rhapsody. Our Rhapsody music service and jukebox software is the centerpiece of our comprehensive set of music offerings. Our software allows consumers to manage their entire music collection in one application and subscribers to our Rhapsody subscription services receive legal, unlimited, streaming access to over 1.5 million tracks in exchange for a monthly subscription fee. Our Rhapsody services enable subscribers to stream songs “on-demand” to their PC, feature significant editorial content and provide user-friendly ways for subscribers to explore, organize and listen to music. Rhapsody subscribers can build and share playlists, create customized radio stations and customize their own homepage within Rhapsody to receive recommendations, new release information and other content specific to their music tastes and listening history. Rhapsody subscribers can also purchase most of the tracks available from the service at a discounted price and can use the Rhapsody jukebox software to download an unlimited number of songs to their computer to listen offline as long as they remain subscribers.
      Consumers can also use our Rhapsody software and service for free. Any U.S. consumer who downloads and installs our Rhapsody jukebox software can listen to and legally share songs every month. Once installed, users that register for our Rhapsody 25 service can listen to up to 25 on-demand songs each month and gain access to the jukebox’s other features at no additional cost. Rhapsody.com offers consumers a free and legal way to find, play and share songs and albums through an Internet browser. U.S. consumers can listen to up to 25 on-demand songs per month for free and Rhapsody subscribers can listen to an unlimited number of tracks through our Rhapsody.com website. We also offer Rhapsody To Go, a premium subscription service for subscribers who want to listen to their music on portable devices. Rhapsody To Go subscribers receive all of the benefits of our Rhapsody Unlimited service, as well as the ability to transfer songs to compatible portable music devices.
      Our Rhapsody music services are marketed through our family of websites, including Rhapsody.com, and we also distribute these services through third party distribution channels, such as broadband service providers, home network hardware providers, music retailers and mobile network operators.
      RadioPass. We offer consumers a subscription-based Internet radio product called RadioPass. RadioPass subscribers gain access to over 70 pre-programmed, ad-free, high fidelity digital music radio stations in addition to simulcasts of 3,200 worldwide broadcast stations for a monthly subscription fee. We have agreements with broadband service providers to provide our Rhapsody jukebox software and Internet radio service on a wholesale basis in order to expose their customers to our online music. We also recently launched Rhapsody Radio, a version of our Internet radio service for distribution to customers via the PC and through certain wireless phone carriers.
      RealPlayer Music Store. The RealPlayer Music Store is a music download service available through the RealPlayer and the Internet. The RealPlayer Music Store enables customers to purchase individual digital music tracks without subscribing to one of our music subscription services. The RealPlayer Music Store has over one million songs available for purchase by U.S. consumers. Songs purchased from the RealPlayer Music Store also feature our Harmony technology which enables transferability to a broad range of portable devices.
Games
      We own and operate a comprehensive digital games service that includes a broad range of downloadable games products and subscription services focused primarily on “casual” gamers for PC and mobile wireless platforms. These products and services include RealArcade, an Internet game download service, and GamePass, an Internet games subscription service. In addition, we develop original content for these services through our game studios, GameHouse and Mr. Goodliving. We also operate an affiliate network for the publishing and distribution of other third party content for our customers. We market our games products and services through our own family of websites as well as through third party distributors, paid search advertising and affiliate marketing programs. We also distribute our games products and services internationally through our own websites and third party European websites. In January 2006, we acquired Zylom Media Group B.V., a distributor and developer of casual online games in Europe, to strengthen our games business in Europe.

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      PC Games. Our free client software, RealArcade enables consumers to purchase games from our existing catalog of over 370 downloadable PC games and 120 web games across a variety of popular casual game genres, including puzzle, word and arcade type games. RealArcade makes it easy for consumers to discover, manage and play downloadable PC games. All games are made available with a limited time free trial and can be purchased on an individual basis or as part of our GamePass subscription service. In exchange for a monthly subscription fee, GamePass subscribers receive a credit to download one game each month from our game catalog and receive discounts for additional game purchases.
      Mobile Games. We develop and publish original content that consumers can purchase individually or packaged through a subscription mobile games service available over wireless network carriers in the U.S. and Europe. In 2005, we acquired Mr. Goodliving Ltd. to expand our catalog of mobile games. Mr. Goodliving also has created a technology development platform, called EMERGE, that enables us to efficiently convert game content for use on over 300 mobile handsets.
Video and consumer software
      We provide technology that facilitates the delivery and consumption of digital media over the Internet. RealPlayer is our media player software and the foundation for our online video business, including our SuperPass premium subscription service.
      RealPlayer. RealPlayer includes features and services that enable consumers to discover, play and manage audio and video programming on the Internet. RealPlayer plays every major digital media type and is compatible with over 100 portable music devices. RealPlayer is available to consumers as a free download from our Real.com website and also through bundling with third-party products.
      SuperPass. Our subscription service, SuperPass, offers consumers a broad range of video and digital music and games content, as well as commercial free Internet radio stations, advanced CD burning and expanded features for the RealPlayer. SuperPass provides a single source for consumers to access popular news, sports, music and entertainment online and provides content owners with the ability to offer exclusive access to content and to potentially profit from multiple revenue opportunities. Subscribers to SuperPass also receive one game download and ten song downloads per month.
Media Properties
      Our media properties business consists primarily of advertising and the distribution of third party software products. We market and sell advertising on our websites and client software. Our primary online presence consists of our Real.com family of websites. We also manage the Rollingstone.com website pursuant to a licensing agreement with Rolling Stone. Additionally, we market and distribute third-party software products and services directly to end users via our websites and by bundling third party products and services with the distribution of our own products, including our distribution relationship with Google, through which we offer consumers who download the RealPlayer, RealArcade and Rhapsody software the opportunity to also simultaneously download and install the Google browser toolbar.
Business Products and Services
      We develop and make available a variety of software products that enable media content creators, website owners and wireline and wireless network operators to create, secure and distribute digital media content to PCs and non-PC devices. These software products are marketed under our Real and Helix brands and include:
  •  Helix Server, our server software that allows broadcasters and content providers to broadcast live and on-demand audio, video and other multimedia programming to large numbers of simultaneous users;
 
  •  RealProducer, a multimedia creation and publishing tool that content owners use to convert audio and video content into our RealAudio and RealVideo formats; and

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  •  Helix DRM, a set of products for the secure licensing, delivery and rights management of digital media.
      We have also created enhanced versions of our media player and server products for use in wireless applications and we license our server software and products to a variety of mobile network operators on a worldwide basis. For example, our RealPlayer Mobile Player and related media server enable consumers to access streaming or downloaded content via 2.5G and 3G mobile networks. We have entered into agreements with wireless carriers, including Cingular, to use our mobile platform (primarily in international markets) and with mobile handset manufacturers to preinstall our mobile player software on mobile handsets, including Nokia and Motorola.
      In connection with the licensing of our business software products, we also provide professional technical services and specialized technical support to certain customers. The nature of these services varies from customer-to -customer and from period-to -period. In general, these services are designed to customize and integrate our technology with our customers’ existing systems and technology.
      Open Source Development. To further the development and adoption of our system software products and application programming interfaces on PC’s and non-PC consumer devices, we also created the Helix Community (www.helixcommunity.org), a collaborative developer network that enables software developers and technology companies to license, enhance and build products from the core source code of our producer, server and player products. Our Helix strategy is designed to address and leverage the needs and interests of both commercial products companies and of the “open source” community that has made products such as the Linux operating system and Apache web server platform successful. As part of this strategy, the Helix Community offers the source code of our producer, server and player products under both open and commercial source code licenses. The commercial licenses we offer are structured to ensure that products built upon it remain compatible with our Helix interfaces while allowing Helix Community members to create their own proprietary, value-added extensions.
Research and Development
      We devote a substantial portion of our resources to developing new products, enhancing existing products, expanding and improving our fundamental streaming technology and strengthening our technological expertise. During the years ended December 31, 2005, 2004 and 2003, we expended approximately 22%, 19% and 23%, respectively, of our total net revenue on research and development activities.
Customers
      Our customers include consumers and businesses located throughout the world. Sales to customers outside the United States, primarily in Asia and Europe, were approximately 23%, 24% and 27% of total net revenue in the years ended December 31, 2005, 2004 and 2003, respectively.
Sales, Marketing and Distribution
      Our marketing programs are aimed at increasing brand awareness of our products and services and stimulating market demand. We use a variety of methods to market our products and services, including paid search advertising and affiliate marketing programs, advertising in print, electronic and other online media, direct mail and e-mail offers to qualified potential and existing customers and providing product specific information through our websites. We have subsidiaries and offices in several other countries that market and sell our products outside the United States.
Consumer Products and Services Marketing
      We market and sell our consumer products and services directly through our own websites ( www.real.com, www.rhapsody.com, www.realarcade.com, www.gamehouse.com ), our client software and a variety of third-party distribution channels, such as broadband service providers, offline retailers and home

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network hardware providers. Our websites and client software provide us with a low-cost, globally accessible sales channel that is generally available 24 hours per day, seven days per week. We also have an advertising sales force that markets and sells advertising on our websites and client software. We use a third party advertising representation firm to sell international advertising inventory.
Business Products and Services Marketing
      We market and sell our business products and services directly through our websites, our direct sales force and other distributors. Our direct sales force primarily markets and sells our business products and services to enterprise, infrastructure, mobile, broadband and media customers. We also sell our business products and services to other distributors, including hardware server companies, content aggregators, ISPs and other hosting providers that redistribute or provide end users access to our streaming technology from their websites and systems. We also have agreements with many popular software and hardware companies and websites to distribute our products as a click-through or to bundle our player products into their applications and software.
Customer Support
      Customer support is integral to the provision of our consumer products and services and to the success of our system software customers. Consumers who purchase our consumer software products and services, including games, music, news, sports and entertainment services, can get assistance via the Internet, e-mail or telephone. We contract with third-party outsource support vendors to provide the primary staffing for our first-tier customer support globally. We also provide various support service options for our business customers and for software developers using our software products and associated services. Support service options include hotline telephone support, online support services and on-site support personnel covering technical and business-related support topics.
Competition
      The market for software and services for media delivery over the Internet is relatively new, constantly changing and intensely competitive. Many of our current and potential competitors have longer operating histories, greater name recognition or brand awareness, more employees and/or significantly greater resources than we do.
Consumer Products and Services
      We compete in the market for delivery of online content services primarily on the basis of the quality and quantity of the content available in our services, the quality and usability of our media player products, the reach of our media formats, and the price and perceived value of our products and services to consumers.
      Our Rhapsody music subscription services and our RealPlayer Music Store face competition from traditional offline music distribution competitors and from other online digital music services, including Apple’s iTunes music store and Napster’s and Yahoo’s music subscription services, as well as a wide variety of other competitors that are now offering digital music for sale over the Internet. Microsoft also offers premium music services in conjunction with its Windows Media Player and MSN services. We also expect increasing competition from media companies such as MTV and online retailers such as Amazon.com, which recently announced plans to develop and market a digital music player and a related digital music subscription service. Our music offerings also face substantial competition from the illegal use of “free” peer-to -peer services. The ongoing presence of these “free” services substantially impairs the marketability of legitimate services such as Rhapsody and the RealPlayer Music Store.
      Our Rhapsody subscription service competes primarily on the basis of the overall quality and perceived value of the user experience and on the effectiveness of our distribution network and marketing programs, including the effectiveness of our initiatives to expose non-subscribers to our services by offering a limited number of free plays per month. We believe that Rhapsody’s subscription-based service offers

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customers a superior value compared to the purchase of individual digital music tracks through competing online music download sites. We also believe that Rhapsody’s tools to search for and discover music, as well as its editorial content, organization of music and related artists, and overall ease of use differentiates Rhapsody from other online digital music services. As the market for purchasing music online grows, we expect that competition for subscribers and purchasers will become increasingly intense. In particular, Yahoo is currently offering a competitive subscription service and prices some of its products lower than our similar products, although we also offer free products, such as Rhapsody 25. In addition, Apple heavily markets and promotes its brand and digital music download services in order to drive sales of its higher margin hardware products. We expect that competing subscription services will continue to compete aggressively for new subscribers and that Apple will continue to spend significantly to market and promote its brand and the sale of downloadable music to further its business model. We also expect that other competitors will continue to spend heavily to promote their brands and to attract and retain consumers for their services. We also believe that our ability to compete in the digital music business has been negatively impacted by the lack of a compelling portable device solution for our music subscription services.
      Our games business competes with a variety of distributors, publishers and developers of “casual” games for the PC and mobile wireless platforms. Our RealArcade service competes with other high volume distribution channels for downloadable games including Yahoo Games, MSN Gamezone, Pogo.com and Shockwave. We compete in this market primarily on the basis of the quality and convenience of our RealArcade service, the reach and quality of our distribution arrangements and the quality and breadth of our game catalog. Our GameHouse and Mr. Goodliving content development studios compete with other developers and publishers of downloadable PC and mobile games. Our development studios compete based on our ability to develop and publish high quality games that resonate with consumers, our effectiveness at building our brands and our ability to secure broad distribution relationships for our titles, including distribution of mobile titles through mobile carriers.
      Our video content services, including our SuperPass subscription service, face competition from existing competitive alternatives and other emerging services and technologies. We face competition in these markets from traditional media outlets such as television, radio, CDs, DVDs, videocassettes and others. We also face significant competition from emerging Internet media sources and established companies entering into the Internet media content market, including Time Warner’s AOL subsidiary, Microsoft, Apple, Yahoo!, Google and broadband Internet service providers, many of which provide these services for free or bundle these services with other offerings. We expect this competition to become more intense as the markets and business models for Internet video content mature and more competitors enter these new markets. Our video services compete primarily on the basis of the quality and perceived value of the content and services we provide, and on the effectiveness of our distribution network and marketing programs.
Business Products and Services
      We believe that the primary competitive factors in the media delivery market include:
  •  the quality, reliability, price and licensing terms of the overall media delivery solution;
 
  •  ubiquitous and easy consumer accessibility to media playback capability;
 
  •  access to distribution channels necessary to achieve broad distribution and use of products;
 
  •  the ability to license or develop, support and distribute secure formats and digital rights management systems for digital media delivery, particularly music and video, which includes the ability to convince consumer electronics manufacturers to adopt our technology and the willingness of content providers to use our digital rights management technology;
 
  •  the ability to license and support popular and emerging media formats for digital media delivery in a market where competitors may control the intellectual property rights for these formats;
 
  •  scalability of streaming media and media delivery technology and cost per user;

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  •  the ability to obtain any necessary patent rights underlying important streaming media and digital distribution technologies that gain market acceptance; and
 
  •  compatibility with new and existing media formats, and with the user’s existing network components and software systems.
      Microsoft is a principal competitor in the development and distribution of digital media and media distribution technology. Microsoft currently competes with us in the market for digital media servers, players, encoders, digital rights management, codecs and other technology and services related to digital distribution of media. Microsoft’s commitment to and presence in the media delivery industry is significant and we expect that Microsoft will continue to increase competition in the overall market for digital media and media distribution products and services.
      Microsoft distributes its competing streaming media server, player, tools and digital rights management products by bundling them with its Windows operating systems, including Windows NT and Windows XP, at no additional cost or otherwise making them available free of charge. Microsoft’s Windows Media Player competes with our media player products. We expect that by leveraging its monopoly position in operating systems and tying streaming of digital media into its operating systems and its Web browser, Microsoft will distribute substantially more copies of the Windows Media Player in the future than it has in the past and may be able to attract more users and content providers to use its streaming or digital media products.
      While some industry standards have been specified with respect to non-PC wireless systems, these standards have not had a significant market impact in terms of mobile media consumer usage. Likewise, no single company has yet gained a dominant position in the mobile device market. Although certain third party products and services in this market currently support our technology, our competitors, such as Microsoft, may be able to use their greater financial resources and other advantages to drive the adoption of industry standards that are incompatible with our technology. In addition, our brand and capabilities are not as well known in this market sector, which has created and may continue to create opportunities for smaller competitors to effectively compete with us, especially in the market for mobile devices outside the United States.
Intellectual Property
      As of December 31, 2005, we had 39 U.S. patents and numerous patent applications on file relating to various aspects of our technology. We are continuously preparing additional patent applications on other current and anticipated features of our technology.
      As of December 31, 2005, we had 51 registered U.S. trademarks or service marks, and had applications pending for several more U.S. trademarks. We also have several unregistered trademarks. In addition, we have several foreign trademark registrations and pending applications. Many of our marks begin with the word “Real” (such as RealPlayer, RealAudio and RealVideo). We are aware of other companies that use “Real” in their marks alone or in combination with other words, and we do not expect to be able to prevent all third-party uses of the word “Real” for all goods and services.
      To protect our proprietary rights, we rely on a combination of patent, trademark, copyright and trade secret laws, confidentiality agreements with our employees and third parties, and protective contractual provisions. These efforts to protect our intellectual property rights may not be effective in preventing misappropriation of our technology, or may not prevent the development and design by others of products or technologies similar to or competitive with those we develop.
Employees
      At December 31, 2005, we had 915 full-time employees and 18 part-time employees, 641 of whom were based at our executive offices in Seattle, Washington, 77 of whom were based in our office in San Francisco, California, 139 of whom were based at our offices in Australia, Canada, China, France, Germany, Finland, Hong Kong, Japan, Singapore and the United Kingdom, and 76 of whom were based

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at other locations. None of our employees are subject to a collective bargaining agreement, and we believe that our relations with our employees are good.
Position on Charitable Responsibility
      In periods where we achieve profitability, we intend to donate 5% of our net income to charitable organizations, which will reduce our net income for those periods. The non-profit RealNetworks Foundation manages our charitable giving efforts. We attempt to encourage employee giving by using a portion of our intended contribution to match charitable donations made by employees.
Available Information
      Our corporate Internet address is www.realnetworks.com. We make available free of charge on www.realnetworks.com our annual, quarterly and current reports as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. However, the information found on our corporate website is not part of this or any other report.
Executive Officers of the Registrant
      The executive officers of RealNetworks as of February 28, 2006 were as follows:
             
Name   Age   Position
         
Robert Glaser
    44     Chairman of the Board and Chief Executive Officer
Michael Eggers
    34     Senior Vice President, Chief Financial Officer and Treasurer
Savino (Sid) Ferrales
    55     Senior Vice President — Human Resources
John Giamatteo
    39     Executive Vice President — Business Products and Services and International Operations
Robert Kimball
    42     Senior Vice President, Legal and Business Affairs, General Counsel and Corporate Secretary
Michael Schutzler
    44     Senior Vice President — Games Division and Advertising Operations
Dan Sheeran
    39     Senior Vice President — Music and Video
Carla Stratfold
    46     Senior Vice President — North American Sales
      ROBERT GLASER has served as Chairman of the Board and Chief Executive Officer of RealNetworks since its inception in February 1994, and as Treasurer from February 1994 to April 2000. Mr. Glaser’s professional experience also includes ten years of employment with Microsoft Corporation where he focused on the development of new businesses related to the convergence of the computer, consumer electronics and media industries. Mr. Glaser holds a B.A. and an M.A. in Economics and a B.S. in Computer Science from Yale University.
      MICHAEL EGGERS has served as Senior Vice President, Chief Financial Officer and Treasurer of RealNetworks since February 2006. Mr. Eggers joined RealNetworks in 1997 and held the positions of Vice President, Finance from September 2003 to February 2006, General Manager, Finance from November 2002 to September 2003, Director of Finance and Controller from 1999 to October 2002, and Manager of Financial Reporting from 1997 to 1999. Prior to RealNetworks, Mr. Eggers was employed by KPMG in the audit practice division. Mr. Eggers holds a B.A., magna cum laude , in Business Administration with a concentration in accounting from the University of Washington.
      SAVINO “SID” FERRALES has served as Senior Vice President, Human Resources of RealNetworks since April 2004. From February 1998 to April 2004, Mr. Ferrales served as Senior Vice President and Chief Human Resources Officer of Interland, Inc., a provider of Web hosting and online

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solutions to small businesses. Over the past twenty-five years, Mr. Ferrales has been employed as a human resources executive at several high technology companies, including Power Computing Corporation, Digital Equipment Corporation, Dell Computer Corporation and Motorola, Inc. Mr. Ferrales holds a B.A. in Sociology from Texas State University and an M.A. in Social Rehabilitation from Sam Houston State University.
      JOHN GIAMATTEO has served as Executive Vice President, Worldwide Business Products and Services and International Operations since June 2005. From 1988 to June 2005, Mr. Giamatteo was employed by Nortel Networks Corporation, a provider of communications solutions, where he held various management positions, most recently serving as President, Asia Pacific. Mr. Giamatteo holds a B.S. in Accounting and an M.B.A. from St. John’s University.
      ROBERT KIMBALL has served as Senior Vice President, Legal and Business Affairs, General Counsel and Corporate Secretary of RealNetworks since January 2005. From January 2003 to January 2005, Mr. Kimball served as Vice President, Legal and Business Affairs, General Counsel and Corporate Secretary of RealNetworks. Mr. Kimball held the positions of Vice President, Legal and Business Affairs of RealNetworks from May 2001 to January 2003 and Associate General Counsel from March 1999 to April 2001. Mr. Kimball has a B.A. with distinction from the University of Michigan and a J.D., magna cum laude , from the University of Michigan Law School.
      MICHAEL SCHUTZLER has served as Senior Vice President, Games Division and Advertising Operations of RealNetworks since October 2005. Mr. Schutzler joined RealNetworks in August 2004 and was appointed Senior Vice President, Media Business in September 2004. From March 2003 to August 2004, Mr. Schutzler served as Senior Vice President of Consumer Products of Monster Worldwide, Inc., a global marketing and careers company. From September 2000 to September 2002, Mr. Schutzler served as President and Chief Executive Officer of Classmates.com, Inc., an online community-based networking service. Mr. Schutzler holds an M.B.A. in Finance and Economics from University of Rochester W. E. Simon School and a Bachelor’s degree in Electrical Engineering from Pennsylvania State University.
      DAN SHEERAN has served as Senior Vice President, Music and Video of RealNetworks since November 2005. Mr. Sheeran joined RealNetworks in August 2001 and served as Senior Vice President, International Operations from March 2004 to July 2005, and as Senior Vice President, Premium Consumer Services from July 2005 to November 2005. From June 2003 to March 2004, Mr. Sheeran served as Senior Vice President, Marketing of RealNetworks and from August 2001 to June 2003, Mr. Sheeran served as Vice President, Media Systems Marketing. From 1999 to August 2001, Mr. Sheeran served as Senior Vice President of Worldwide Sales and Marketing of nCUBE, a provider of on-demand media systems and digital advertising systems for cable operators and telecommunications network providers. Mr. Sheeran holds a B.S. in the School of Foreign Service, cum laude , from Georgetown University, and an M.B.A. from Northwestern University.
      CARLA STRATFOLD has served as Senior Vice President, North American Sales of RealNetworks since May 2001. From December 1998 to March 2000, Ms. Stratfold served as Vice President of Business Development of BackWeb Technologies Ltd., a provider of Internet communication infrastructure software. Ms. Stratfold holds a B.S. in Political Science from Washington State University.
Item 1A.      Risk Factors
      You should carefully consider the risks described below together with all of the other information included in this annual report on Form  10-K. The risks and uncertainties described below are not the only ones facing our company. If any of the following risks actually occurs, our business, financial condition or operating results could be harmed. In such case, the trading price of our common stock could decline, and investors in our common stock could lose all or part of their investment.

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Risks Related to Our Consumer Products and Services Business
Our online consumer businesses have grown substantially in recent periods and these businesses compete in rapidly evolving markets, which makes their prospects difficult to evaluate.
      Our Consumer Products and Services segment in the fourth quarter of 2005 represented approximately 86% of our total revenue. Despite the substantial impact of these consumer businesses on our financial results, we are competing in new and rapidly evolving markets and face substantial competitive threats. Our prospects must be considered in light of the risks, expenses and difficulties frequently encountered by businesses in new and fiercely competitive markets. Our Consumer Products and Services revenue and subscriber and user base have grown substantially in the past two years and it is unlikely that we will be able to sustain our recent growth rates.
Our online consumer businesses have generally lower margins than our traditional software license business.
      The gross margin for our Consumer Products and Services segment is lower than the gross margins in our Business and Products Services segment. The cost of third party content, in particular, is a substantial percentage of net revenue and is unlikely to decrease significantly over time as a percentage of net revenue. Our Consumer Products and Services businesses now represent a substantial majority of our revenue and include our music subscriptions and sales, video subscription services and games subscription and sales as well as advertising revenue across our web properties. If our Consumer Products and Services revenue continues to grow as a percentage of our overall revenue, our margins may further decrease which may affect our ability to sustain profitability. We are also increasingly acquiring music subscribers through wholesale relationships with broadband service providers and other distribution partners, such as our agreement with Comcast for the distribution of our radio products. Our gross margins could be negatively impacted if usage of our radio products by these subscribers significantly exceeds our forecasts.
Our subscription levels may vary due to seasonality.
      Our subscription businesses are rapidly evolving and we are still determining the impact of seasonality on these businesses, including our music and games subscription businesses. In addition, some of the most popular premium content that we have offered in our premium video subscription services is seasonal or periodic in nature and we are experimenting with different types of content to determine what consumers prefer. We have limited experience with these types of offerings and cannot predict how the seasonal or periodic nature of these offerings will impact our subscriber growth rates for these products, future subscriber retention levels or our quarterly financial results.
The success of our subscription services businesses depends upon our ability to add new subscribers and minimize subscriber churn.
      Our operating results could be adversely impacted by subscriber churn. Internet subscription businesses are a relatively new media delivery model and we cannot predict with accuracy our long-term ability to retain subscribers or add new subscribers. Subscribers may cancel their subscriptions to our services for many reasons, including a perception that they do not use the services sufficiently or that the service does not provide enough value, a lack of attractive or exclusive content generally or as compared to competitive service offerings (including Internet piracy), or because customer service issues are not satisfactorily resolved. In addition, the costs of marketing and promotional activities necessary to add new subscribers and the costs of obtaining content that customers desire may adversely impact our margins and operating results. In recent periods, we have seen an increase in the number of gross customer cancellations attributable to our subscription services due in part to our increasingly large subscriber base and to initial service transition issues that arose with the introduction of our new Rhapsody music products in 2005. We are also increasingly acquiring music subscribers through alternative marketing channels, including direct marketing and third party distribution. We believe that subscribers obtained through these channels are likely to have higher cancellation rates.

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Our digital content subscription businesses depend on our continuing ability to license compelling content on commercially reasonable terms.
      We must continue to obtain compelling digital media content for our video, music and games subscription services in order to maintain and increase subscription service revenue and overall customer satisfaction for these products. In some cases, we paid substantial fees to obtain premium content. In particular, we pay substantial royalty fees to the music labels to license content. If we cannot obtain premium digital content for any of our digital content subscription services on commercially reasonable terms, or at all, our business will be harmed.
Our online music services depend upon our licensing agreements with the major music label and music publishing companies.
      Our online music service offerings depend on music licenses from the major music labels and publishers. The current license agreements are for relatively short terms and we cannot be sure that the music labels will renew the licenses on commercially viable terms, or at all. Due to the increasing importance of our music services to our overall revenue, the failure of any major music label or publisher to renew these licenses under terms that are acceptable to us will harm our ability to offer successful music subscription services and would harm our operating results.
Music publishing royalty rates for music subscription services are not yet fully established; a determination of high royalty rates could negatively impact our operating results.
      Publishing royalty rates associated with music subscription services in the U.S. and abroad are not fully established. Public performance licenses are negotiated individually, and we have not yet agreed to rates with all of the performing rights societies for all of our music subscription service activities. We may be required to pay a rate that is higher than we expect, as the issue was recently submitted to a “Rate Court” by ASCAP for judicial determination. We have a license agreement with the Harry Fox Agency, an agency that represents music publishers, to reproduce musical compositions as required in the creation and delivery of on-demand streams and tethered downloads, but this license agreement does not include a rate. The license agreement anticipates industry-wide agreement on rates, or, if no industry-wide agreement can be reached, determination by a copyright royalty board (“CARB”), an administrative judicial proceeding supervised by the United States Copyright Office. If the rates agreed to or determined by a CARB or by Congress are higher than we expect, this expense could negatively impact our operating results. The publishing rates associated with our international music streaming services are also not yet determined and may be higher than our current estimates.
Our consumer businesses face substantial competitive challenges that may prevent us from being successful in those businesses.
      Music. Our online music services face significant competition from traditional offline music distribution competitors and from other online digital music services. Some of these competing online services have spent substantial amounts on marketing and have received significant media attention, including Apple’s iTunes music download service, which it markets closely with its extremely popular iPod line of portable digital audio players, Napster’s music subscription service and Yahoo!, which offers certain of its competing music subscription products at a lower price than our similar products. Microsoft has also begun offering premium music services in conjunction with its Windows Media Player and MSN services. We also expect increasing competition from media companies such as MTV, and from online retailers such as Amazon.com, which recently announced plans to develop and market a digital music player and a related digital music subscription service. Our current music service offerings may not be able to compete effectively in this highly competitive market, particularly if new or existing competitors continue to price their competing digital music products and services lower than ours or increase the costs of customer acquisition through their marketing efforts. Our online music services also face significant competition from “free” peer-to -peer services which allow consumers to directly access an expansive array of free content without securing licenses from content providers. Enforcement efforts have not effectively shut

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down these services and there can be no assurance that these services will ever be shut down. The ongoing presence of these “free” services substantially impairs the marketability of legitimate services like ours.
      Video Products and Services. Our video content products and services (primarily our SuperPass subscription service) face competition from existing competitive alternatives and other emerging services and technologies, such as user generated content services like Google Video. Content owners are increasingly marketing their content on their own websites rather than licensing to other distributors such as us. We face competition in these markets from traditional media outlets such as television, radio, CDs, DVDs, videocassettes and others. We also face competition from emerging Internet media sources and established companies entering into the Internet media content market, including Time Warner’s AOL subsidiary, Microsoft, Apple, Yahoo! and broadband Internet service providers. We expect this competition to become more intense as the market and business models for Internet video content mature and more competitors enter these new markets. Competing services may be able to obtain better or more favorable access to compelling video content than us, may develop better offerings than us and may be able to leverage other assets to promote their offerings successfully.
      Games. Our RealArcade service competes with other online distributors of downloadable casual PC games. Some of these distributors have high volume distribution channels and greater financial resources than us, including Yahoo! Games, MSN Gamezone, Pogo.com and Shockwave. We expect competition to intensify in this market from these and other competitors and no assurance can be made that we will be able to continue to grow our revenue. We also own and operate GameHouse, a developer and distributor of downloadable casual PC games, and we recently acquired Mr. Goodliving, a developer and publisher of mobile games primarily in the European market. Game development is a new business for us, and we may not be able to successfully develop and market software games in the future. GameHouse competes primarily with other developers of downloadable casual PC games and must continue to develop popular and high-quality game titles to maintain its competitive position. In addition, certain competitors of our RealArcade service also distribute and promote games developed by GameHouse. These distributors may not continue to distribute and promote our games in the same manner as a result of our ownership of GameHouse. Mr. Goodliving faces intense competition from a wide variety of mobile game developers and publishers, many of which are larger and devote substantially more resources to the mobile games business than we do. We also recently acquired Zylom, a developer and distributor of casual PC games in Europe. Combining Zylom’s European business with our European games business could result in cannibalization of customer revenue and in developers distributing their games through alternative sources.
We may not be successful in the market for downloadable media and personal music management software.
      The market for software products that enable the downloading of media and personal music management software is still evolving and we may be unable to develop a revenue model or sufficient demand to take advantage of this market opportunity. We cannot predict whether consumers will adopt or maintain our media player products as their primary application to play, record, download and manage their digital music, especially in light of the fact that Microsoft bundles its competing Windows Media Player with its Windows operating system. Our inability to achieve or maintain widespread acceptance for our digital music architecture or widespread distribution of our player products could hold back the development of revenue streams from these market segments, including digital music content, and therefore could harm the prospects for our business.
Our consumer businesses depend upon effective digital rights management solutions.
      Our consumer businesses depend upon effective digital rights management solutions that control of accessibility to digital content. These solutions are important to address concerns of content providers regarding online piracy. We cannot be certain that we can develop, license or acquire such solutions, or that content licensors, electronic device makers or consumers will accept them. In addition, consumers may be unwilling to accept the use of digital rights management technologies that limit their use of content, especially with large amounts of free content readily available. If digital rights management solutions are not effective, or are perceived as not effective, content providers may not be willing to include

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content in our services, which would harm our business and operating results. If our digital rights management technology is compromised or otherwise malfunctions, we could be subject to lawsuits seeking compensation for any harm caused and our business could be harmed.
Our Harmony Technology may not achieve consumer or market acceptance.
      Our Harmony technology enables consumers to securely transfer purchased music to portable digital music devices, including certain versions of the market leading iPod line of digital music players made by Apple Computer, as well as certain devices that use Microsoft Windows Media DRM. Harmony is designed to enable consumers to transfer music purchased from our RealPlayer Music Store to a wide variety of portable music devices, rather than being restricted to a specific portable device. We do not know whether consumers will accept Harmony or whether it will lead to increased sales of any of our consumer products or services or increased usage of our media player products. There are other risks associated with our Harmony technology, including the risk that Apple will continue to modify its technology to “break” the interoperability that Harmony provides to consumers, which Apple has done in connection with the release of certain new products. This could result in substantial costs or lower customer satisfaction.
The success of our music services depend, in part, on interoperability with our customer’s music playback hardware.
      In order for our digital music services to continue to grow we must design services that interoperate effectively with a variety of hardware products, including home stereos, car stereos, portable digital audio players, mobile handsets and PCs. We depend on significant cooperation with manufacturers of these products and with software manufacturers that create the operating systems for such hardware devices to achieve our objectives. To date, Apple has not agreed to design its popular iPod line of portable digital audio players to function with our music services and users of our music services must rely on our Harmony technology for interoperability with iPods. If we cannot successfully design our service to interoperate with the music playback devices that our customers own, either through relationships with manufacturers or through our Harmony technology, our business will be harmed.
Risks Related to Our Business Products and Services Business
Our system software business has been negatively impacted by the effects of our competitors and our recent settlement agreement with Microsoft may not improve our sales of our system software products.
      We believe that our system software sales have been negatively impacted primarily by the competitive effects of Microsoft, which markets and often bundles its competing technology with its market leading operating systems and server software. In December 2003, we filed suit against Microsoft in U.S. District Court to redress what we believed were illegal, anticompetitive practices by Microsoft. On October 11, 2005, we entered into a settlement agreement with Microsoft regarding these claims and we also entered into two commercial agreements related to our digital music and casual games businesses. Although the settlement agreement contains a substantial cash payment to us and a series of technology agreements between the two companies, Microsoft will continue to be an aggressive competitor with our systems software business. We cannot be sure if the parts of the settlement agreement designed to limit Microsoft’s ability to leverage its market power will be effective and we cannot predict when, or if, we will experience increased demand for our system software products.

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Our Helix open source initiative is subject to risks associated with open source technology.
      There are a number of risks associated with our Helix Community initiative, including risks associated with market and industry acceptance, development processes and software licensing practices, and business models. The broader media technology and product industry may not adopt the Helix DNA Platform and/or the Helix Community as a development platform for media delivery and playback products and third parties may not enhance, develop or introduce technologies or products based on Helix DNA technology. While we have invested substantial resources in the development of the underlying technology within the Helix DNA technology and the Helix Community process itself, the market and industry may not accept them and we may not derive royalty or support revenue from them. The introduction of the Helix DNA Platform open source and community source licensing schemes may adversely affect sales of our commercial system software products to mobile operators, broadband providers, corporations, government agencies, educational institutions and other business and non-business organizations. In those areas where adoption of the Helix Community and Helix DNA occurs, our community and open source approach means that we no longer exercise sole control over many aspects of the development of the Helix DNA technology.
Sales of our commercial system products could be negatively affected by open source technologies.
      Competitive technologies to our commercial system software products have been made available under open source license terms. The introduction of such technologies under broadly available open source software license terms may adversely affect sales of our commercial system software products to mobile operators, broadband providers, corporations, government agencies, educational institutions and other business organizations.
Risks Related to Our Business in General
We have a history of losses, and we cannot be sure that we will be able to sustain profitability in the future.
      With the exception of 2005, we have incurred losses in every year since our inception. The substantial profit in 2005 was primarily related to cash payments from Microsoft related to our antitrust litigation settlement and commercial agreements. Due to our cost structure, we may not generate sufficient revenue to be profitable on a quarterly or annual basis in the future.
Our operating results are difficult to predict and may fluctuate, which may contribute to fluctuations in our stock price.
      As a result of the rapidly changing markets in which we compete, our operating results may fluctuate from period-to -period. In past periods, our operating results have been affected by personnel reductions and related charges, charges relating to losses on excess office facilities, and impairment charges for certain of our equity investments. Our operating results may be adversely affected by similar or other charges or events in future periods, which could cause the trading price of our stock to decline. Certain of our expense decisions (for example, research and development and sales and marketing efforts) are based on predictions regarding our business and the markets in which we compete. To the extent that these predictions prove inaccurate, our revenue may not be sufficient to offset these expenditures, and our operating results may be harmed.
Our settlement agreement with Microsoft may not improve our business prospects.
      In 2003, we filed suit against Microsoft Corporation in the U.S. District Court for the Northern District of California, alleging that Microsoft violated U.S. and California antitrust laws. In our lawsuit, we alleged that Microsoft had illegally used its monopoly power to restrict competition, limit consumer choice and attempt to monopolize the field of digital media. On October 11, 2005, we entered into a settlement agreement with Microsoft regarding these claims and we also entered into two commercial agreements with Microsoft related to our digital music and casual games businesses. The settlement agreement

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consists of a series of substantial cash payments to us and a series of technology agreements between the two companies. We cannot be sure that we will be able to apply the proceeds of the settlement in a way that will improve our operating results or otherwise increase the value of our shareholders’ investments in our stock. Under the music and games agreements, Microsoft is scheduled to pay us approximately $301 million over a period of eighteen months. Microsoft can earn credits at pre-determined market rates for subscribers and users delivered to us through marketing and promotional efforts of its MSN network of websites, which will be applied against the quarterly contractual payments in the music agreement. The rate at which Microsoft may deliver subscribers and users to us and the rate at which Microsoft may earn the related credits is unpredictable and we do not know whether these agreements will have a substantial impact on our music and games businesses. In addition, our music and games agreements are fixed-term arrangements that require joint collaborative efforts to be successful and may not result in a sustainable favorable impact on our business or financial results during or beyond the term of the agreements.
Our products and services must compete with the products and services of strong or dominant competitors.
      Our software and services must compete with strong existing competitors, and new competitors may enter with competitive new products, services and technologies. These market conditions have in the past resulted in, and could likely continue to result in the following consequences, any of which could adversely affect our business, our operating results and the trading price of our stock:
  •  reduced prices, revenue and margins;
 
  •  increased expenses in responding to competitors;
 
  •  loss of current and potential customers, market share and market power;
 
  •  lengthened sales cycles;
 
  •  degradation of our stature in the market and reputation;
 
  •  changes in our business and distribution and marketing strategies;
 
  •  changes to our products, services, technology, licenses and business practices, and other disruption of our operations;
 
  •  strained relationships with partners; and
 
  •  pressure to prematurely release products or product enhancements.
      Many of our current and potential competitors have longer operating histories, greater name recognition, more employees and significantly greater resources than we do. Our competitors across the breadth of our product lines include a number of large and powerful companies, such as Microsoft, Apple Computer, and Yahoo!. Some of our competitors have in the past and may in the future enter into collaborative arrangements with each other that enable them to better compete with our business.
Microsoft is one of our strongest competitors, and employs highly aggressive tactics against us.
      Microsoft is one of our principal competitors in the development and distribution of digital media and media distribution technology. Microsoft’s market power in related markets such as personal computer operating systems, office software suites and web browser software give it unique advantages in the digital media markets. Despite our settlement of our antitrust litigation with Microsoft, we expect that Microsoft will continue to compete vigorously in the digital media markets in the future. Microsoft’s dominant position in certain parts of the computer and software markets, and its aggressive activities have had, and in the future will likely continue to have, adverse effects on our business and operating results.
Any development delays or cost overruns may affect our operating results.
      We have experienced delays and cost overruns in our development efforts in the past and we may encounter such problems in the future. Delays and cost overruns could affect our ability to respond to

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technological changes, evolving industry standards, competitive developments or customer requirements. Also, our products may contain undetected errors that could cause increased development costs, loss of revenue, adverse publicity, reduced market acceptance of our products or services or lawsuits by customers.
Our business is dependent in part on third party vendors whom we do not control.
      Certain of our products and services are dependent in part on the licensing and incorporation of technology from third party vendors. If the technology of these vendors fails to perform as expected or if a key vendor does not continue to support its technology, then we may incur substantial costs in replacing the products and services, or we may fall behind in our development schedule while we search for a replacement. These costs or the potential delay in the development of our products and services could harm our business and our prospects.
If our products are not able to support the most popular digital media formats, our business will be substantially impaired.
      We may not be able to license technologies, like codecs or digital rights management technology, that obtain widespread consumer and developer use, which would harm consumer and developer acceptance of our products and services. In addition, our codecs and formats may not continue to be in demand or as desirable as other third party codecs and formats, including codecs and formats created by Microsoft or industry standard formats created by MPEG.
Our mobile digital media products and services are new and innovative and might not be successful.
      Mobile operators may select technology from our competitors or our mobile consumer services might not generate significant revenue. In order for our investments in the development of mobile products to be successful, consumers must adopt and use mobile devices for consumption of digital media and utilize our products and services. To date, consumers have not widely adopted these mobile digital media products and services.
We depend on key personnel who may not continue to work for us.
      Our success depends on the continued employment of certain executive officers and key employees, particularly Robert Glaser, our founder, Chairman of the Board and Chief Executive Officer. The loss of the services of Mr. Glaser or other key executive officers or employees could harm our business. If any of these individuals were to leave, we could face substantial difficulty in hiring qualified successors and could experience a loss in productivity while any such successor obtains the necessary training and experience. If we do not succeed in retaining and motivating existing personnel, our business and prospects could be harmed.
Our industry is experiencing consolidation that may cause us to lose key relationships and intensify competition.
      The Internet and media distribution industries are undergoing substantial change, which has resulted in increasing consolidation and formation of strategic relationships. Acquisitions or other consolidating transactions could harm us in a number of ways, including:
  •  the loss of strategic relationships if our strategic partners are acquired by or enter into relationships with a competitor (which could cause us to lose access to distribution, content, technology and other resources);
 
  •  the loss of customers if competitors or users of competing technologies consolidate with our current or potential customers; and
 
  •  our current competitors could become stronger, or new competitors could form, from consolidations.

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      Any of these events could put us at a competitive disadvantage, which could cause us to lose customers, revenue and market share. Consolidation in our industry, or in related industries such as broadband carriers, could force us to expend greater resources to meet new or additional competitive threats, which could also harm our operating results.
Potential acquisitions involve risks that could harm our business and impair our ability to realize potential benefits from acquisitions.
      As part of our business strategy, we have acquired technologies and businesses in the past, and expect that we will continue to do so in the future. The failure to adequately address the financial, legal and operational risks raised by acquisitions of technology and businesses could harm our business and prevent us from realizing the benefits of the acquisitions. Financial risks related to acquisitions may harm our financial position, reported operating results or stock price.
      Acquisitions also involve operational risks that could harm our existing operations or prevent realization of anticipated benefits from an acquisition. These operational risks include:
  •  difficulties and expenses in assimilating the operations, products, technology, information systems or personnel of the acquired company and difficulties in retaining key management or employees of the acquired company;
 
  •  entrance into unfamiliar markets or industry segments;
 
  •  impairment of relationships with employees, affiliates, advertisers or content providers of our business or the acquired business; and
 
  •  the assumption of known and unknown liabilities of the acquired company, including intellectual property claims.
Our recent acquisitions create unique challenges for us and if we fail to integrate and successfully operate the acquired companies, our business will be harmed.
      We acquired Listen in 2003 and the operations associated with Listen have remained in San Francisco. This is our first experience operating and integrating a substantial acquired business in a remote location. We also acquired GameHouse in 2004, Mr. Goodliving in 2005 and Zylom in 2006. The acquisition of GameHouse is our first attempt to operate and manage a content creation business and we may not be successful in operating this type of business. Mr. Goodliving is a game developer and also competes in the mobile games market which is a new business for us and is a highly competitive market. No assurance can be made that we will be able to leverage Mr. Goodliving’s European assets and distribution network to compete successfully in the global mobile games market.
      Our two most recent acquisitions, Mr. Goodliving and Zylom, are based in Europe. These acquisitions represent our first attempts at acquiring and integrating businesses abroad. Mr. Goodliving is located in Finland and Zylom is located in the Netherlands. We have no prior experience in managing businesses in these countries and in certain cases we will have to adjust our operating procedures to conform to local cultural and legal issues, many of which are unfamiliar to us. No assurance can be made that we will be able to successfully manage businesses in these countries.
Acquisition-related costs could cause significant fluctuation in our net income (loss).
      Previous acquisitions have resulted in significant expenses, including amortization of purchased technology, charges for in-process research and development and amortization of acquired identifiable intangible assets, which are reflected in our operating expenses. New acquisitions and any potential future impairment of the value of purchased assets could have a significant negative impact on our future operating results.

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Our strategic investments may not be successful and we may have to recognize expenses in our income statement in connection with these investments.
      We have made, and in the future we may continue to make, strategic investments in other companies, including joint ventures. These investments often involve immature and unproven businesses and technologies, and involve a high degree of risk. We could lose the entire amount of our investment. We also may be required to record on our financial statements significant charges from reductions in the value of our strategic investments, and, potentially from the net losses of the companies in which we invest. We have taken these charges in the past, and these charges could adversely impact our reported operating results in the future. No assurance can be made that we will realize the anticipated benefits from any strategic investment.
We need to develop relationships and technical standards with manufacturers of non-PC media and communication devices to grow our business.
      Access to the Internet through devices other than a personal computer, such as personal digital assistants, cellular phones, television set-top devices, game consoles, Internet appliances and portable music and games devices has increased dramatically and is expected to continue to increase. Manufacturers of these types of products are increasingly investing in digital media-related applications. If a substantial number of alternative device manufacturers do not license and incorporate our technology into their devices, we may fail to capitalize on the opportunity to deliver digital media to non-PC devices which could harm our business prospects. We do not believe that complete standards have emerged with respect to non-PC wireless and cable-based systems and if our technologies are not adopted, our results could suffer. If we do not successfully make our products and technologies compatible with emerging standards and the most popular devices used to access digital media, we may miss market opportunities and our business and results will suffer.
If we are not successful in maintaining, managing and adding to our strategic relationships, our business and operating results will be adversely affected.
      We rely on strategic relationships with third parties in connection with our business, including relationships providing for content acquisition and distribution of our products. The loss of current strategic relationships, the inability to find other strategic partners, our failure to effectively manage these relationships or the failure of our existing relationships to achieve meaningful positive results could harm our business. We may not be able to replace these relationships with others on acceptable terms, or at all, or find alternative sources for resources that these relationships provide.
Our business and operating results will suffer if our systems or networks fail, become unavailable, unsecure or perform poorly so that current or potential users do not have adequate access to our products, services and websites.
      Our ability to provide our products and services to our customers and operate our business depends on the continued operation of our information systems and networks. A significant or repeated reduction in the performance, reliability or availability of our information systems and network infrastructure could harm our ability to conduct our business, and harm our reputation and ability to attract and retain users, customers, advertisers and content providers. Also, any compromise of our ability to transmit data securely could damage our business, hurt our ability to distribute products and services and collect revenue. We have on occasion experienced system errors and failures that cause interruption in availability of products or content or an increase in response time. Problems with our systems and networks could result from our failure to adequately maintain and enhance these systems and networks, natural disasters and similar events, power failures, intentional actions to disrupt our systems and networks and many other causes. The vulnerability of our computer and communications infrastructure is enhanced because it is located at a single leased facility in Seattle, Washington, an area that is at heightened risk of earthquake, flood, and volcanic events. We do not currently have fully redundant systems or a formal disaster recovery plan, and

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we may not have adequate business interruption insurance to compensate us for losses that may occur from a system outage.
We rely on the continued reliable operation of third parties’ systems and networks and, if these systems and networks fail to operate or operate poorly, our business and operating results will be harmed.
      Our operations are in part dependent upon the continued reliable operation of the information systems and networks of third parties. If these third parties do not provide reliable operation, our ability to service our customers will be impaired and our business, reputation and operating results could be harmed.
Our network is subject to security risks that could harm our business and reputation and expose us to litigation or liability.
      Online commerce and communications depend on the ability to transmit confidential information and licensed intellectual property securely over private and public networks. Any compromise of our ability to transmit and store such information and data securely, and any costs associated with preventing or eliminating such problems, could damage our business, hurt our ability to distribute products and services and collect revenue, threaten the proprietary or confidential nature of our technology, harm our reputation, and expose us to litigation or liability. We also may be required to expend significant capital or other resources to protect against the threat of security breaches or hacker attacks or to alleviate problems caused by such breaches or attacks. Any successful attack or breach of our security could hurt consumer demand for our products and services, expose us to consumer class action lawsuits and harm our business.
The growth of our business is dependent in part on successfully implementing our international expansion strategy.
      A key part of our strategy is to develop localized products and services in international markets through subsidiaries, branch offices and joint ventures. If we do not successfully implement this strategy, we may not recoup our international investments and we may fail to develop or lose worldwide market share. Our foreign operations involve risks inherent in doing business on an international level, including difficulties in managing operations due to distance, language and cultural differences, different or conflicting laws and regulations and exchange rate fluctuations. Any of these factors could harm operating results and financial condition. Our foreign currency exchange risk management program reduces, but does not eliminate, the impact of currency exchange rate movements.
      In particular, we intend to grow our business in the People’s Republic of China (the “PRC”). The PRC government regulates our business in the PRC through regulations and license requirements restricting (i) the scope of foreign investment in the Internet, retail and delivery sectors, (ii) Internet content and (iii) the sale of certain media products. In order to meet the PRC local ownership and regulatory licensing requirements, our business in the PRC will be operated through a PRC subsidiary which acts in cooperation with PRC companies owned by nominee shareholders who are PRC nationals. Although we believe this structure complies with existing PRC laws, it involves unique risks. There are substantial uncertainties regarding the interpretation of PRC laws and regulations, and it is possible that the PRC government will ultimately take a view contrary to ours. If any of our PRC entities were found to be in violation of existing or future PRC laws or regulations or if interpretations of those laws and regulations were to change, the business could be subject to fines and other financial penalties, have its licenses revoked or be forced to shut down entirely. In addition, if we are unable to enforce our contractual relationships with respect to management and control of our PRC business, we might be unable to continue to operate the business or we may lose the ability to effectively control the operations of the local PRC company.
We may be unable to adequately protect our proprietary rights.
      Our ability to compete partly depends on the superiority, uniqueness and value of our technology, including both internally developed technology and technology licensed from third parties. To protect our

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proprietary rights, we rely on a combination of patent, trademark, copyright and trade secret laws, confidentiality agreements with our employees and third parties, and protective contractual provisions. Despite these efforts, any of the following occurrences may reduce the value of our intellectual property:
  •  Our applications for patents and trademarks relating to our business may not be granted and, if granted, may be challenged or invalidated;
 
  •  Issued patents and trademarks may not provide us with any competitive advantages;
 
  •  Our efforts to protect our intellectual property rights may not be effective in preventing misappropriation of our technology;
 
  •  Our efforts may not prevent the development and design by others of products or technologies similar to or competitive with, or superior to those we develop; or
 
  •  Another party may obtain a blocking patent and we would need to either obtain a license or design around the patent in order to continue to offer the contested feature or service in our products.
We may be forced to litigate to defend our intellectual property rights, or to defend against claims by third parties against us relating to intellectual property rights.
      Disputes regarding the ownership of technologies and rights associated with streaming media, digital distribution and online businesses are common and likely to arise in the future. We may be forced to litigate to enforce or defend our intellectual property rights, to protect our trade secrets or to determine the validity and scope of other parties’ proprietary rights. Any such litigation could be very costly and could distract our management from focusing on operating our business. The existence and/or outcome of any such litigation could harm our business.
      From time to time we receive claims and inquiries from third parties alleging that our internally developed technology or technology we license from third parties may infringe the third parties’ proprietary rights, especially patents. Third parties have also asserted and most likely will continue to assert claims against us alleging infringement of copyrights, trademark rights, trade secret rights or other proprietary rights, or alleging unfair competition or violations of privacy rights. We are now investigating a number of such pending claims, some of which are described in Part I of this report under the heading “Legal Proceedings.” In addition, certain of these pending claims are moving closer to trial and we expect that our potential costs of defending these claims may increase as we move into the trial phase of the proceedings. In July 2002, a lawsuit was filed against us in federal court in Boston, Massachusetts by Ethos Technologies, Inc., alleging that we willfully infringe certain patents relating to “the downloading of data from a server computer to a client computer.” The court has scheduled that case for trial beginning in March 2006. We plan to vigorously defend ourself at trial based upon our belief that the Ethos claims are meritless. If we are unable to prevail at trial, we may be required to pay damages and royalties that could affect our operating results.
Interpretation of existing laws that did not originally contemplate the Internet could harm our business and operating results.
      The application of existing laws governing issues such as property ownership, copyright and other intellectual property issues to the Internet is not clear. Many of these laws were adopted before the advent of the Internet and do not address the unique issues associated with the Internet and related technologies. In many cases, the relationship of these laws to the Internet has not yet been interpreted. New interpretations of existing laws may increase our costs, require us to change business practices or otherwise harm our business.

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It is not yet clear how laws designed to protect children that use the Internet may be interpreted, and such laws may apply to our business in ways that may harm our business.
      The Child Online Protection Act and the Child Online Privacy Protection Act impose civil and criminal penalties on persons distributing material harmful to minors (e.g., obscene material) over the Internet to persons under the age of 17, or collecting personal information from children under the age of 13. We do not knowingly distribute harmful materials to minors or collect personal information from children under the age of 13. The manner in which these Acts may be interpreted and enforced cannot be fully determined, and future legislation similar to these Acts could subject us to potential liability if we were deemed to be non-compliant with such rules and regulations, which in turn could harm our business.
We may be subject to market risk and legal liability in connection with the data collection capabilities of our products and services.
      Many of our products are interactive Internet applications that by their very nature require communication between a client and server to operate. To provide better consumer experiences and to operate effectively, our products send information to our servers. Many of the services we provide also require that a user provide certain information to us. We post an extensive privacy policy concerning the collection, use and disclosure of user data involved in interactions between our client and server products. Any failure by us to comply with our posted privacy policy and existing or new legislation regarding privacy issues could impact the market for our products and services, subject us to litigation and harm our business.
We may be subject to legal liability for the provision of third-party products, services or content.
      We periodically enter into arrangements to offer third-party products, services, content or advertising under our brands or via distribution on our websites or in our products or service offerings. We may be subject to claims concerning these products, services, content or advertising by virtue of our involvement in marketing, branding, broadcasting or providing access to them. Our agreements with these third parties may not adequately protect us from these potential liabilities. It is also possible that, if any information provided directly by us contains errors or is otherwise negligently provided to users, third parties could make claims against us, including, for example, claims for intellectual property infringement. Investigating and defending any of these types of claims is expensive, even if the claims do not result in liability. If any of these claims result in liability, we could be required to pay damages or other penalties, which could harm our business and our operating results.
When we account for employee stock options using the fair value method, it could significantly reduce our results of operations.
      In December 2004, the FASB issued SFAS 123 (revised 2004), “Share-Based Payment” (SFAS 123R), which requires a company to recognize, as an expense, the fair value of stock options and other stock-based compensation beginning in the quarter ending September 30, 2005. In April 2005, the Securities and Exchange Commission issued “Amendment to Rule 4-01(a) of Regulation  S-X Regarding the Compliance Date for Statement of Financial Accounting Standards No. 123 (Revised 2004), Share Based Payment,” which amends the compliance date with regard to SFAS 123R to annual periods beginning on or after June 15, 2005, which will result in our recognizing the related expense starting in the quarter ending March 31, 2006. We will be required to record an expense for our stock-based compensation plans using the fair value method as described in SFAS 123R, which will result in significant and ongoing accounting charges. Stock options are also a key part of the compensation packages that we offer our employees. If we are forced to curtail our broad-based option program due to these additional charges, it may become more difficult for us to attract and retain employees.

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We may be subject to assessment of sales and other taxes for the sale of our products, license of technology or provision of services.
      We do not currently collect sales or other taxes on the sale of our products, license of technology or provision of services in states and countries other than those in which we have offices or employees. Our business would be harmed if one or more states or any foreign country were to require us to collect sales or other taxes from past sales or income related to products, licenses of technology or provision of services.
      Effective July 1, 2003, we began collecting Value Added Tax, or VAT, on sales of “electronically supplied services” provided to European Union residents, including software products, games, data, publications, music, video and fee-based broadcasting services. There can be no assurance that the European Union will not make further modifications to the VAT collection scheme, the effects of which could require significant enhancements to our systems and increase the cost of selling our products and services into the European Union. The collection and remittance of VAT subjects us to additional currency fluctuation risks.
      The Internet Tax Freedom Act, or ITFA, which Congress extended until November 2007, among other things, imposed a moratorium on discriminatory taxes on electronic commerce. The imposition by state and local governments of various taxes upon Internet commerce could create administrative burdens for us and could decrease our future sales.
We donate a portion of our net income to charity.
      In periods where we achieve profitability, we intend to donate 5% of our annual net income to charitable organizations, which will reduce our net income for those periods. The non-profit RealNetworks Foundation manages our charitable giving efforts.
Risks Related to the Securities Markets and Ownership of Our Common Stock
Our directors and executive officers beneficially own approximately one third of our stock, which gives them significant control over certain major decisions on which our shareholders may vote, may discourage an acquisition of us, and any significant sales of stock by our officers and directors could have a negative effect on our stock price.
      Our executive officers, directors and affiliated persons beneficially own more than one third of our common stock. Robert Glaser, our Chief Executive Officer and Chairman of the Board, beneficially owns the majority of that stock. As a result, our executive officers, directors and affiliated persons will have significant influence to:
  •  elect or defeat the election of our directors;
 
  •  amend or prevent amendment of our articles of incorporation or bylaws;
 
  •  effect or prevent a merger, sale of assets or other corporate transaction; and
 
  •  control the outcome of any other matter submitted to the shareholders for vote.
      Management’s stock ownership may discourage a potential acquirer from making a tender offer or otherwise attempting to obtain control of RealNetworks, which in turn could reduce our stock price or prevent our shareholders from realizing a premium over our stock price.

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Provisions of our charter documents, Shareholder Rights Plan, and Washington law could discourage our acquisition by a third party.
      Our articles of incorporation provide for a strategic transaction committee of the board of directors. Without the prior approval of this committee, and subject to certain limited exceptions, the board of directors does not have the authority to:
  •  adopt a plan of merger;
 
  •  authorize the sale, lease, exchange or mortgage of assets representing more than 50% of the book value of our assets prior to the transaction or on which our long-term business strategy is substantially dependent;
 
  •  authorize our voluntary dissolution; or
 
  •  take any action that has the effect of any of the above.
      RealNetworks also entered into an agreement providing Mr. Glaser with certain contractual rights relating to the enforcement of our charter documents and Mr. Glaser’s roles and authority within RealNetworks.
      We have adopted a shareholder rights plan that provides that shares of our common stock have associated preferred stock purchase rights. The exercise of these rights would make the acquisition of RealNetworks by a third party more expensive to that party and has the effect of discouraging third parties from acquiring RealNetworks without the approval of our board of directors, which has the power to redeem these rights and prevent their exercise.
      Washington law imposes restrictions on some transactions between a corporation and certain significant shareholders. The foregoing provisions of our charter documents, shareholder rights plan, our agreement with Mr. Glaser, our zero coupon convertible subordinated notes and Washington law, as well as our charter provisions that provide for a classified board of directors and the availability of “blank check” preferred stock, could have the effect of making it more difficult or more expensive for a third party to acquire, or of discouraging a third party from attempting to acquire, control of us. These provisions may therefore have the effect of limiting the price that investors might be willing to pay in the future for our common stock.
We are exposed to potential risks from recent legislation requiring companies to evaluate controls under Section 404 of the Sarbanes-Oxley Act of 2002.
      We have evaluated our internal controls in order to allow management to report on, and our registered independent public accounting firm to attest to, our internal controls, as required by Section 404 of the Sarbanes-Oxley Act of 2002. We have performed the system and process evaluation and testing required in an effort to comply with the management certification and auditor attestation requirements of Section 404. The requirements and processes associated with Section 404 are relatively new and still evolving and we cannot be certain that the measures we have taken will be sufficient to meet the Section 404 requirements as the guidance and our reporting environment changes or that we will be able to implement and maintain adequate controls over financial reporting processes and reporting in the future. Moreover, we cannot be certain that the costs associated with such measures will not exceed our estimates, which could impact our overall level of profitability. Any failure to meet the Section 404 requirements or to implement required new or improved controls, or difficulties or unanticipated costs encountered in their implementation, could cause investors to lose confidence in our reported financial information or could harm our financial results, which could have a negative effect on the trading price of our stock.
Our stock price has been volatile in the past and may continue to be volatile.
      The trading price of our common stock has been highly volatile. For example, during the 52-week period ended December 31, 2005, the price of our common stock ranged from $9.08 to $4.65 per share. Our stock price could be subject to wide fluctuations in response to factors such as actual or anticipated

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variations in quarterly operating results, changes in financial estimates, recommendations by securities analysts, changes in the competitive environment, as well as any of the other risk factors described above.
Financial forecasting of our operating results will be difficult because of the changing nature of our products and business, and our actual results may differ from forecasts.
      As a result of the dynamic markets in which we compete, it is difficult to accurately forecast our operating results and metrics. Our inability or the inability of the financial community to accurately forecast our operating results could result in our reported net income (losses) in a given quarter to differ from expectations, which could cause a decline in the trading price of our common stock.
Special Note Regarding Forward-Looking Statements
      We have made forward-looking statements in this document, all of which are subject to risks and uncertainties. When we use words such as “may”, “anticipate,” “expect,” “intend,” “plan,” “believe,” “seek” and “estimate” or similar words, we are making forward-looking statements. Forward-looking statements include information concerning our possible or assumed future business success or financial results. Such forward-looking statements include, but are not limited to, statements as to our expectations regarding:
  •  increasing competition for subscribers and purchasers in the market for the purchase of music online;
 
  •  future competitive activities of online music subscription services for new subscribers, including Apple’s efforts to market and promote its services;
 
  •  increasing competition to our video content services;
 
  •  future competitive activities of Microsoft in the overall market for digital media and media distribution products and services, including its ability to distribute more copies of the Windows Media Player and attract more users and content providers by tying streaming of digital media into its operating systems and web browser;
 
  •  anticipated increased cancellation rates of subscribers to our internet subscription services who we obtain through alternative marketing channels;
 
  •  increasing competition to our online music services from media companies, online retailers and Internet portals;
 
  •  increasing competition to our online game distribution business;
 
  •  the growth of our business in China;
 
  •  slowing sequential revenue growth in 2006 of our Consumer Products and Services;
 
  •  the impact on our gross margins if revenue from our digital media subscription services continues to grow as a percentage of our net revenue;
 
  •  the increase of our sales and marketing expenses in dollars and as a percentage of total net revenue as we grow our consumer business and shift our marketing efforts to consumer products and services;
 
  •  potential future charges relating to excess office facilities;
 
  •  the impact of SFAS 123R on our consolidated statement of operations;
 
  •  our future activities under our stock repurchase programs;
 
  •  future capital needs and expenditures;

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  •  the future impact of a sudden change in market interest rates on our operating results and cash flows; and
 
  •  the impact and duration of current litigation in which we are involved.
      You should note that an investment in our common stock involves certain risks and uncertainties that could affect our future business success or financial results. Our actual results could differ materially from those anticipated in these forward-looking statements as a result of certain factors, including those set forth in “Risk Factors” and elsewhere in our Annual Report on Form  10-K.
      We believe that it is important to communicate our expectations to our investors. However, there may be events in the future that we are not able to predict accurately or over which we have no control. Before you invest in our common stock, you should be aware that the occurrence of the events described in the “Risk Factors” and elsewhere in our Annual Report on Form  10-K could materially and adversely affect our business, financial condition and operating results. We undertake no obligation to publicly update any forward-looking statements for any reason, even if new information becomes available or other events occur in the future.
Item 1B.      Unresolved Staff Comments
      None.
Item 2. Properties
      We lease three separate principal properties in the United States, two of which are located in Seattle, Washington and one of which is located in San Francisco, California. The lease for our corporate headquarters, located in Seattle, commenced on April 1, 1999 and expires on September 30, 2014, with an option to renew for two five-year periods. At this location we lease approximately 264,000 square feet at an average monthly rent of approximately $340,000. At a second location in Seattle, we lease approximately 133,000 square feet of office space at an average monthly rent of approximately $405,000 under a lease that commenced on October 1, 2000 and expires on September 30, 2010. In 2001, we re-evaluated our facilities requirements and as a result, decided to sublet all of this office space for the remainder of the term of our lease. Our lease in San Francisco commenced on August 4, 2003 in connection with our acquisition of Listen.Com, Inc. (Listen) and expires on November 30, 2007. This lease is for approximately 28,750 square feet of office space at an average monthly rent of approximately $30,000. We also lease other office space in the United States and various other countries.
Item 3. Legal Proceedings
      See “Notes to Consolidated Financial Statements — Commitments and Contingencies” (Note 13C) for information regarding legal proceedings.
Item 4. Submission of Matters to a Vote of Security Holders
      No matters were submitted to a vote of RealNetworks’ shareholders during the fourth quarter of its fiscal year ended December 31, 2005.

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PART II.
Item 5. Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities
      Our common stock has been traded on the Nasdaq National Market under the symbol “RNWK” since our initial public offering in November 1997. There is no assurance that any quantity of the common stock could be sold at or near reported trading prices.
      The following table sets forth for the periods indicated the high and low sale prices for our common stock. These quotations represent prices between dealers and do not include retail markups, markdowns or commissions and may not necessarily represent actual transactions.
Year Ended December 31, 2005
                 
    High   Low
         
First Quarter
  $ 7.08     $ 5.42  
Second Quarter
    7.40       4.85  
Third Quarter
    5.95       4.65  
Fourth Quarter
    9.08       5.63  
Year Ended December 31, 2004
                 
    High   Low
         
First Quarter
  $ 7.14     $ 5.01  
Second Quarter
    6.97       5.45  
Third Quarter
    7.08       4.39  
Fourth Quarter
    7.27       4.64  
      As of February 28, 2006, there were approximately 842 holders of record of our common stock. Most shares of our common stock are held by brokers and other institutions on behalf of shareholders. We have not paid any cash dividends.
      The information required by this item regarding equity compensation plans is incorporated by reference to the information set forth in Part III, Item 12 of this Form  10-K.
      In September 2001, we announced a share repurchase program. Our Board of Directors authorized the repurchase of up to an aggregate of $50 million of our outstanding common stock. We repurchased approximately 9.1 million shares of our common stock at an average cost of $4.64 per share for an aggregate value of $42.4 million from the inception of the program through August 2005. There were no repurchases during 2005 or 2004 related to the September 2001 repurchase program. In August 2005, our Board of Directors authorized a new share repurchase program for the repurchase of up to an aggregate of $75 million of our outstanding common stock, which replaced the September 2001 program. In November 2005, our Board of Directors authorized a new share repurchase program for the repurchase of up to an aggregate of $100 million of our outstanding common stock, which replaced the August 2005 repurchase program. The repurchases may be made from time to time, depending on market conditions, share price and other factors. Repurchases may be made in the open market or through private transactions, in accordance with Securities and Exchange Commission requirements. We entered into a Rule 10(b)5-1 plan designed to facilitate the repurchase of the authorized repurchase amount. In addition, the repurchase program does not require RealNetworks to acquire a specific number of shares and may be terminated under certain conditions. During 2005, under both the August 2005 and November 2005 repurchase programs, we repurchased approximately 8.6 million shares at an average cost of $6.29 per share for an aggregate value of approximately $54.3 million. As of December 31, 2005, the remaining amount authorized under the November 2005 program was approximately $76.6 million.

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Item 6. Selected Financial Data
      The following selected consolidated financial data should be read in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and the Consolidated Financial Statements and Notes to Consolidated Financial Statements included elsewhere in this report.
                                             
    Years Ended December 31,
     
    2005   2004   2003   2002   2001
                     
    (In thousands, except per share data)
Consolidated Statements of Operations Data:
                                       
Net revenue
  $ 325,059     $ 266,719     $ 202,377     $ 182,679     $ 188,905  
Cost of revenue
    98,249       97,145       68,343       50,269       38,188  
                               
   
Gross profit
    226,810       169,574       134,034       132,410       150,717  
                               
Operating expenses:
                                       
 
Research and development
    70,631       51,607       46,763       48,186       55,904  
 
Sales and marketing
    130,515       96,779       77,335       73,928       73,129  
 
General and administrative
    50,669       31,302       21,007       19,820       20,554  
 
Loss on excess office facilities
          866       7,098       17,207       22,208  
 
Personnel reduction and related charges
                      3,595       3,613  
 
Goodwill amortization, acquisitions charges, and stock-based compensation(A)
    128       695       1,120       1,328       40,633  
                               
   
Subtotal operating expenses
    251,943       181,249       153,323       164,064       216,041  
                               
   
Antitrust litigation expenses (benefit), net
    (422,500 )     11,048       1,574              
   
Total operating expenses (benefit)
    (170,557 )     192,297       154,897       164,064       216,041  
                               
   
Operating income (loss)
    397,367       (22,723 )     (20,863 )     (31,654 )     (65,324 )
                               
Other income (expense), net
    32,176       248       (444 )     (727 )     (13,497 )
                               
Net income (loss) before income taxes
    429,543       (22,475 )     (21,307 )     (32,381 )     (78,821 )
 
Income tax (provision) benefit
    (117,198 )     (522 )     (144 )     (5,972 )     4,058  
                               
   
Net income (loss)
  $ 312,345     $ (22,997 )   $ (21,451 )   $ (38,353 )   $ (74,763 )
                               
Basic net income (loss) per share
  $ 1.84     $ (0.14 )   $ (0.13 )   $ (0.24 )   $ (0.47 )
Diluted net income (loss) per share
  $ 1.70     $ (0.14 )   $ (0.13 )   $ (0.24 )   $ (0.47 )
Shares used to compute basic net income (loss) per share
    169,986       168,907       160,309       159,365       160,532  
Shares used to compute diluted net income (loss) per share
    184,161       168,907       160,309       159,365       160,532  

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    As of December 31,
     
    2005   2004   2003   2002   2001
                     
    (In thousands)
Consolidated Balance Sheets data:
                                       
Cash, cash equivalents and short-term investments
  $ 781,327     $ 363,621     $ 373,593     $ 309,071     $ 344,509  
Working capital
    710,804       287,599       310,679       248,400       285,279  
Total assets
    1,112,997       602,502       580,939       462,101       567,860  
Convertible debt
    100,000       100,000       100,000              
Shareholders’ equity
    841,733       380,805       366,486       349,765       464,879  
 
(A)  For the years ended December 31, 2005, 2004, 2003 and 2002, this amount includes only stock-based compensation. As of January 1, 2002, the Company adopted new accounting standard SFAS 142, which requires that goodwill no longer be amortized but instead tested at least annually for impairment.
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
      The discussion in this report contains forward-looking statements that involve risks and uncertainties. RealNetworks’ actual results could differ materially from those discussed below. Factors that could cause or contribute to such differences include, but are not limited to, those identified below, and those discussed in the section titled “Risk Factors” included elsewhere in this Report. You should also carefully review the risk factors set forth in other reports or documents that RealNetworks files from time to time with the Securities and Exchange Commission, particularly Quarterly Reports on Form  10-Q and any Current Reports on Form  8-K. You should also read the following discussion and analysis in conjunction with our consolidated financial statements and related notes included in this report.
Overview
      RealNetworks is a leading creator of digital media services and software, such as Rhapsody, RealArcade and RealPlayer. Consumers use our services and software to find, play, purchase and manage free and premium digital content, including music, games and video. Broadcasters, network operators, media companies and enterprises use our products and services to create, secure and deliver digital media to PCs, mobile phones and other consumer electronics devices.
      Over the last several years, we have focused on the development of our consumer businesses through both internal initiatives and strategic acquisitions of businesses and technologies. These efforts have resulted in increases in the number of subscribers to our music and games subscription offerings and increased sales of our digital music and games content. This shift in focus and the increases in subscribers and sales of digital media content have resulted in a significantly higher percentage of our total revenue arising from our consumer businesses. Our Consumer Products and Services segment accounted for approximately 86% of our total revenue in 2005. In addition, we have increased our focus on our “free-to -consumer” products and services, such as Rhapsody 25, our Rhapsody.com website and our RealArcade game service, which generate advertising revenue and are designed to increase the exposure of our paid digital music and games products and services to consumers.
      Our Business Products and Services revenue declined in 2005 from 2004 and in 2004 from 2003. We believe that the reduction in sales in our Business Products and Services segment in 2005, and in recent periods generally, was caused primarily by Microsoft’s practice of bundling its competing Windows Media Player and server software for free with its Windows operating system products. In response to these business practices, we filed suit against Microsoft in the U.S. District Court for the Northern District of California in 2003, pursuant to U.S. and California antitrust laws, seeking monetary and injunctive relief to

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remedy these violations. On October 11, 2005, we entered into a Settlement Agreement with Microsoft resolving all of our antitrust disputes worldwide as more fully described below.
      In 2005, we recorded the highest total revenue in our history due to the significant growth in our Consumer Products and Services segment. This growth was driven primarily by our focus on direct marketing programs for our consumer businesses and the impact of our distribution relationships. Our consumer business was also favorably impacted by the introduction of new marketing strategies. In addition, revenue in our Media Properties business (which consists primarily of revenue from the distribution of third party products and advertising on our web properties that are not related to our music and games businesses) grew at a higher rate than the rest of our business as we benefited from favorable market conditions for Internet advertising on our websites and we generated increased revenue from third party distribution relationships, particularly our agreement with Google to distribute a version of Google’s toolbar product.
      Although our total revenue for 2005 grew approximately 22% over 2004, our quarterly revenue growth rate slowed in the second half of the year. We believe our sequential revenue growth declined in the second half of 2005 principally because of: (1) a decline in revenue from our video business as we shifted our focus to our music and games businesses which we believe represents higher growth opportunities for us; (2) the expiration of a long-term legacy systems license agreement in our Business Products and Services segment which was substantially completed in the second quarter of 2005; and (3) slowing growth of our premium music subscription service revenue arising primarily from: (i) intense and increasing competition in the digital music business; (ii) a shift in the focus of our marketing and promotion efforts to our “free-to -consumer” products; and (iii) customer cancellations to our subscription services. We also believe that our music business has been negatively impacted by the lack of a compelling portable device solution for our music subscription services which limits the size of the market for our services and has led to lower overall customer satisfaction and higher cancellation rates.
      On October 11, 2005, we entered into an agreement to settle all of our antitrust disputes worldwide with Microsoft. Upon settlement of the legal disputes, we also entered into two commercial agreements with Microsoft that provide for collaboration in digital music and casual games. The combined contractual payments to be made by Microsoft to us over the terms of the settlement agreement and the two commercial agreements is approximately $761.0 million, of which Microsoft paid $478.0 million to us in 2005 and is scheduled to deliver an additional $283.0 million in cash and services to us through 2007 in support of our music and games businesses. Microsoft can earn credits at pre-determined market rates for music subscribers and users delivered to us through its MSN network during the contract period which will be netted against the quarterly contractual payments in the music agreement.
      We manage our business, and correspondingly report revenue, based on our two operating segments: Consumer Products and Services and Business Products and Services.
  •  Consumer Products and Services primarily includes revenue from: digital media subscription services such as Rhapsody, RadioPass, GamePass and SuperPass; sales and distribution of third party software and services; sales of digital content such as music and game downloads; sales of premium versions of our RealPlayer and related products; and advertising.
 
  •  Business Products and Services includes revenue from: sales of our media delivery system software, including Helix system software and related authoring and publishing tools, both directly to customers and indirectly through original equipment manufacturer (OEM) channels; support and maintenance services that we sell to customers who purchase our software products; broadcast hosting services; and consulting services we offer to our customers.

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      The following table sets forth certain financial data for the periods indicated as a percentage of total net revenue:
                             
    Years Ended December 31,
     
    2005   2004   2003
             
Net revenue:
                       
 
License fees
    24.9 %     26.9 %     30.6 %
 
Service revenue
    75.1       73.1       69.4  
                   
   
Total net revenue
    100.0       100.0       100.0  
Cost of revenue:
                       
 
License fees
    10.4       10.6       4.9  
 
Service revenue
    19.8       24.0       28.9  
 
Loss on content agreement
          1.8        
                   
   
Total cost of revenue
    30.2       36.4       33.8  
                   
   
Gross profit
    69.8       63.6       66.2  
                   
Operating expenses:
                       
 
Research and development
    21.7       19.4       23.1  
 
Sales and marketing
    40.2       36.3       38.2  
 
General and administrative
    15.6       11.7       10.4  
 
Loss on excess office facilities
          0.3       3.4  
 
Stock-based compensation
          0.3       0.6  
                   
   
Subtotal operating expenses
    77.5       68.0       75.7  
                   
 
Antitrust litigation expenses (benefit), net
    (130.0 )     4.1       0.8  
   
Total operating expenses (benefit)
    (52.5 )     72.1       76.5  
                   
   
Operating income (loss)
    122.2       (8.5 )     (10.3 )
Other income (expense), net
    10.0       0.1       (0.2 )
                   
Net income (loss) before income taxes
    132.2       (8.4 )     (10.5 )
                   
Income tax provision
    (36.1 )     (0.2 )     (0.1 )
                   
Net income (loss)
    96.1 %     (8.6 )%     (10.6 )%
                   
Critical Accounting Policies and Estimates
      The preparation of our financial statements requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reported period. Our critical accounting policies and estimates are as follows:
  •  Revenue recognition;
 
  •  Estimating music publishing rights and music royalty accruals;
 
  •  Estimating sales returns and the allowance for doubtful accounts;
 
  •  Estimating losses on excess office facilities;
 
  •  Determining whether declines in the fair value of investments are other-than-temporary and estimating fair market value of investments in privately held companies;
 
  •  Valuation of goodwill;

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  •  Accounting for income taxes; and
 
  •  Determining the loss on a purchase commitment.
      Revenue Recognition. As described below, significant management judgments and estimates must be made and used in connection with the revenue recognized in any accounting period. Material differences may result in the amount and timing of our revenue for any period if our management made different judgments or utilized different estimates.
      For software related products and services, we recognize revenue pursuant to the requirements of Statement of Position No. 97-2, “Software Revenue Recognition” (SOP  97-2), as amended by Statement of Position No. 98-9, “Software Revenue Recognition with Respect to Certain Arrangements” (SOP  98-9). Under SOP  97-2, revenue attributable to an element in a customer arrangement is recognized when persuasive evidence of an arrangement exists and delivery has occurred, provided the fee is fixed or determinable, collectibility is probable and the arrangement does not require significant customization of the software. Some of our software arrangements include consulting implementation services sold separately under consulting engagement contracts. Consulting revenue from these arrangements is generally accounted for separately from new software license revenue because the arrangements qualify as service transactions as defined in SOP  97-2. Revenue for consulting services is generally recognized as the services are performed.
      If we provide consulting services that are considered essential to the functionality of the software products, both the software product revenue and services revenue are recognized under contract accounting in accordance with the provisions of SOP 81-1, “Accounting for Performance of Construction-Type and Certain Production-Type Contracts.” Revenue from these arrangements is recognized under the percentage of completion method based on the ratio of direct labor hours incurred to date to total projected labor hours.
      In addition, for transactions not falling under the scope of SOP  97-2, our revenue recognition policies are in accordance with Emerging Issues Task Force Issue No.  00-21, “Revenue Arrangements with Multiple Deliverables” (EITF  00-21) and Securities and Exchange Commission (SEC) Staff Accounting Bulletin 104, “Revenue Recognition” (SAB 104).
      For all sales, except those completed via credit card transactions through the Internet, we use either a binding purchase order or signed agreement, depending on the nature of the transaction, as evidence of an arrangement. For sales made via the Internet, we use the customer’s authorization to charge their credit card as evidence of an arrangement. Sales through our distributors are evidenced by a master agreement governing the relationship together with binding purchase orders on a transaction-by-transaction basis.
      For software license fees in single element arrangements and multiple element arrangements that do not include customization or consulting services, delivery typically occurs when the product is made available to the customer for download or when products are shipped to the customer. For service and advertising revenue, delivery typically occurs as the services are being performed.
      At the time of each transaction, we assess whether the fee associated with our revenue transaction is fixed and determinable and whether or not collection is probable. We assess whether the fee is fixed and determinable based on the payment terms associated with the transaction. If a significant portion of a fee is due after our normal payment terms or is subject to refund, we consider the fee to not be fixed and determinable. In these cases, we defer revenue and recognize it when it becomes due and payable.
      We assess the probability of collection based on a number of factors, including past transaction history with the customer and the current financial condition of the customer. We do not request collateral from our customers but often require payments before or at the time products and services are delivered. If we determine that collection of a fee is not probable, we defer revenue until the time collection becomes probable, which is generally upon receipt of cash.
      For multiple element arrangements, when company-specific objective evidence of fair value exists for all of the undelivered elements of the arrangement, but does not exist for one or more of the delivered

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elements in the arrangement, we recognize revenue under the residual method. Under the residual method, at the outset of the arrangement with a customer, we defer revenue for the fair value of the arrangement’s undelivered elements such as product support and upgrades, and recognize the revenue for the remainder of the arrangement fee attributable to the elements initially delivered, such as software licenses, when the criteria in SOP  97-2 have been met. Company-specific objective evidence is established for support and upgrades of standard products for which no installation or customization is required based upon the amounts we charge when support and upgrades are sold separately. For multiple element arrangements involving installation or customization, company-specific objective evidence is established for support and upgrade arrangements if our customers have an optional renewal rate specified in the arrangement and the rate is substantive. For software license fees in single element arrangements such as consumer software sales and music copying or “burning,” revenue recognition typically occurs when the product is made available to the customer for download or when products are shipped to the customer, or in the case of music burns, when the burn occurs.
      If Company-specific objective evidence does not exist for an undelivered element in a software arrangement, which may include distribution or other term-based arrangements in which the license fee includes support during the arrangement term, revenue is recognized over the term of the support period commencing upon delivery of our technology to the customer.
      Revenue from software license agreements with OEMs is recognized when the OEM delivers its product incorporating our software to the end user. In the case of prepayments received from an OEM, we typically recognize revenue based on the actual products sold by the OEM. If we provide ongoing support to the OEM in the form of future upgrades, enhancements or other services over the term of the contract, all of the revenue under the arrangement is generally recognized ratably over the term of the contract.
      Service revenue include payments under support and upgrade contracts, SuperPass and Rhapsody subscription services, consulting services and streaming media content hosting. Support and upgrade revenue is recognized ratably over the term of the contract, which typically is twelve months. Media subscription service revenue is recognized ratably over the period that services are provided. Fees generated from advertising are recognized as advertising is delivered over the term of the contract. Other service revenue is recognized as the services are performed.
      Music Publishing Rights and Music Royalty Accruals. We must make estimates of our music publishing rights and music royalties owed for our domestic and international music services. Material differences may result in the amount and timing of our expense for any period if our management made different judgments or utilized different estimates. Under copyright law, we may be required to pay licensing fees for digital sound recordings and compositions we deliver. Copyright law generally does not specify the rate and terms of the licenses, which are determined by voluntary negotiations among the parties or, for certain compulsory licenses where voluntary negotiations are unsuccessful, by arbitration. There are certain geographies and agencies for which we have not yet completed negotiations with regard to the royalty rate to be applied to our current or historic sales of our digital music offerings. Our estimates are based on contracted or statutory rates, when established, or management’s best estimates based on facts and circumstances regarding the specific music services and agreements in similar geographies or with similar agencies. While the Company bases its estimates on historical experience and on various other assumptions that management believes to be reasonable under the circumstances, actual results may differ materially from these estimates under different assumptions or conditions.
      Sales Returns and the Allowance for Doubtful Accounts. We must make estimates of potential future product returns related to current period revenue. We analyze historical returns, current economic trends, and changes in customer demand and acceptance of our products when evaluating the adequacy of the sales returns and other allowances. Similarly, we must make estimates of the uncollectibility of our accounts receivables. We specifically analyze the age of accounts receivable and analyze historical bad debts, customer credit-worthiness and current economic trends when evaluating the adequacy of the allowance for doubtful accounts. Significant judgments and estimates must be made and used in connection with establishing allowances for sales returns and the allowance for doubtful accounts in any

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accounting period. Material differences may result in the amount and timing of our revenue for any period if we were to make different judgments or utilize different estimates.
      Accrued Loss On Excess Office Facilities. We have made significant estimates in determining the appropriate amount of accrued loss on excess office facilities. If we made different estimates, our loss on excess office facilities would be significantly different from that recorded, which could have a material impact on our operating results. We have revised our original estimate three times, increasing the accrual for loss on excess office facilities each time. The first two revisions were the result of changes in the market for commercial real estate where we operate. The third revision, which took place in 2003, was the result of adding an additional tenant at a sublease rate lower than the rate used in previous estimates. If the market for such space declines further in future periods or if we are unable to sublease the space based on our current estimates, we may have to revise our estimates, which may result in additional losses on excess office facilities. The significant factors we considered in making our estimates are discussed in the section entitled “Loss on Excess Office Facilities.”
      Impairment of Investments. As part of the process of preparing our consolidated financial statements we periodically evaluate whether any declines in the fair value of our investments are other-than-temporary. Significant judgments and estimates must be made to assess whether an other-than-temporary decline in fair value of investments has occurred and to estimate the fair value of investments in privately held companies. See “Other Income (Expense), Net” in the following pages for a discussion of the factors we considered in evaluating whether declines in fair value of our investments were other-than-temporary and the factors we considered in estimating the fair value of investments in private companies.
      Valuation of Goodwill. We assess the impairment of goodwill on an annual basis or whenever events or changes in circumstances indicate that the fair value of the reporting unit to which goodwill relates is less than the carrying value. Factors we consider important which could trigger an impairment review include the following:
  •  poor economic performance relative to historical or projected future operating results;
 
  •  significant negative industry, economic or company specific trends;
 
  •  changes in the manner of our use of the assets or the plans for our business; and
 
  •  loss of key personnel.
      If we were to determine that the fair value of a reporting unit was less than its carrying value, including goodwill, based upon the annual test or the existence of one or more of the above indicators of impairment, we would measure impairment based on a comparison of the implied fair value of reporting unit goodwill with the carrying amount of goodwill. The implied fair value of goodwill is determined by allocating the fair value of a reporting unit to its assets (recognized and unrecognized) and liabilities in a manner similar to a purchase price allocation. The residual fair value after this allocation is the implied fair value of reporting unit goodwill. To the extent the carrying amount of reporting unit goodwill is greater than the implied fair value of reporting unit goodwill, we would record an impairment charge for the difference. Judgment is required in determining what our reporting units are for the purpose of assessing fair value compared to carrying value. There were no impairment charges for goodwill in 2005, 2004, or 2003.
      Accounting for Income Taxes. We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for the amount of taxes payable or refundable for the current year. In addition, deferred tax assets and liabilities are recognized for the expected future tax consequences of temporary differences between the financial reporting and tax bases of assets and liabilities, and for operating losses and tax credit carryforwards. Deferred tax assets and liabilities and operating loss and tax credit carryforwards are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences and operating loss and tax credit carryforwards are expected to be recovered or settled. A valuation allowance is established when necessary to reduce deferred tax assets to the amount to be expected to be realized. Management must make

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assumptions, judgments and estimates to determine our current provision for income taxes, our deferred tax assets and liabilities and any valuation allowance to be recorded against a deferred tax asset. Our judgments, assumptions and estimates relative to the current provision for income tax take into account current tax laws, our interpretation of current tax laws and possible outcomes of future audits conducted by foreign and domestic tax authorities. Changes in tax law or our interpretation of tax laws and future tax audits could significantly impact the amounts provided for income taxes in our consolidated financial statements.
      We must periodically assess the likelihood that our deferred tax assets will be recovered from future taxable income, and to the extent that recovery is not likely, a valuation allowance must be established. The establishment of a valuation allowance and increases to such an allowance result in either increases to income tax expense or reduction of income tax benefits in the statement of operations. Factors we consider in making such an assessment include, but are not limited to, past performance and our expectation of future taxable income, macro-economic conditions and issues facing our industry, existing contracts, our ability to project future results and any appreciation of our investments and other assets.
      As of December 31, 2004, our net deferred tax assets of $256 million were reduced to zero by a full valuation allowance. In 2005, we reduced our valuation allowance by $220 million, as we determined at year-end that it is more likely than not that the results of our future operations, as a result of the settlement with Microsoft, will generate sufficient taxable income to realize certain of our deferred tax assets. As of December 31, 2005, we continue to have a valuation allowance of $36.2 million relating primarily to net operating losses that are restricted under Internal Revenue Code Section 382, and losses not yet realized for tax purposes on certain equity investments.
      Determining the loss on a purchase commitment. We may from time-to -time enter into purchase commitments that commit us to the purchase of certain products and services. We periodically evaluate, based on market conditions, product plans and other factors, the future benefit of these purchase commitments. If it is determined that the purchase commitments do not have a future benefit, then a reserve is established for the amount of the commitment in excess of the estimated future benefit. Significant judgments and estimates must be made to determine such reserves.
Revenue by Segment
                                           
    2005   Change   2004   Change   2003
                     
    (Dollars in thousands)
Consumer products and services
  $ 279,964       28 %   $ 218,343       52 %   $ 144,114  
Business products and services
    45,095       (7 )     48,376       (17 )     58,263  
                               
 
Total net revenue
  $ 325,059       22 %   $ 266,719       32 %   $ 202,377  
                               
                           
    2005   2004   2003
             
    (As a percentage of
    total net revenue)
Consumer products and services
    86 %     82 %     71 %
Business products and services
    14       18       29  
                   
 
Total net revenue
    100 %     100 %     100 %
                   
      Consumer Products and Services. Consumer Products and Services revenue is derived from sales of digital media subscription services, our RealPlayer Plus and other related products, sales and distribution of third party software products and services, sales of digital content such as games and music, and advertising. These products and services are sold primarily through the Internet, and we charge customers’ credit cards at the time of sale. Billing periods for subscription services typically occur monthly, quarterly or annually, depending on the service purchased. Consumer Products and Services revenue increased in the year ended December 31, 2005 primarily due to: (1) growth in subscribers and related revenue for our subscription services, including Rhapsody, RadioPass and GamePass; (2) increased sales of individual tracks through our Rhapsody music subscription services and our RealPlayer music store; and

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(3) increased sales of individual games. Additional factors contributing to the increase are discussed below in the sections included within Consumer Products and Services revenue. We believe the growth in our music and games subscription services is due in part to the continued shift in our marketing and promotional efforts to these services as well as product improvements and increasing consumer acceptance and adoption of digital media products and services. While revenue related to our digital media subscription services has increased substantially on a year-over-year basis, the rate of growth has fluctuated on a quarterly basis and slowed on a sequential quarterly basis in the second half of 2005. We cannot predict with accuracy how these subscription offerings will perform in the future, at what rate digital media subscription service revenue will grow, if at all, or the nature or potential impact of anticipated competition.
      The increase in Consumer Products and Services revenue in 2004 was primarily due to: (1) growth in the number of Rhapsody and RadioPass subscribers and related revenue; (2) revenue related to the online sale of individual songs through Rhapsody and the RealPlayer Music Store, which we launched in January 2004; (3) revenue related to third party product distribution agreements; and (4) growth in revenue related to our GameHouse product offerings, which we acquired in January 2004. These increases were partially offset by a decrease in aggregate subscribers to our SuperPass digital media subscription service and the related decrease in revenue, and decreases in sales of our premium consumer license products and third party consumer license products.
      Business Products and Services. Business Products and Services revenue is derived from the licensing of our media delivery system software, including Helix system software and related authoring and publishing tools, digital rights management technology, support and maintenance services that we sell to customers who purchase these products and broadcast hosting and consulting services we offer to our customers. These products and services are primarily sold to corporate, government and educational customers. We do not require collateral from our customers, but we often require payment before or at the time products and services are delivered. Many of our customers are given standard commercial credit terms, and for these customers we do not require payment before products and services are delivered. Business Products and Services revenue decreased in 2005 due primarily to a decrease in the revenue recognized related to the expiration of a legacy system software agreement and a decrease in sales of our system software to mobile and wireless infrastructure companies. This decrease was partially offset by an increase in sales of our system software to OEM customers. We believe that sales of certain of our business software products were substantially affected by Microsoft’s continuing practice of bundling its competing Windows Media Player and server software for free with its Windows operating system products. No assurance can be given when, or if, we will experience increased sales of our Business Products and Services to customers in these markets.
      The decrease in Business Products and Services revenue in 2004 was due primarily to decreases in revenue from certain of our business software products, including revenue from our OEM partners. The decrease in revenue was partially offset by an increase in sales of our system software and services to mobile and wireless infrastructure companies.
Consumer Products and Services Revenue
      A further analysis of our consumer products and services revenue is as follows:
                                           
    2005   Change   2004   Change   2003
                     
    (Dollars in thousands)
Music
  $ 97,524       50 %   $ 65,186       332 %   $ 15,093  
Video, consumer software and other
    95,019       (2 )     96,792       (11 )     108,644  
Games
    56,277       63       34,535       184       12,162  
Media properties
    31,144       43       21,830       166       8,215  
                               
 
Total consumer products and services revenue
  $ 279,964       28 %   $ 218,343       52 %   $ 144,114  
                               

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      Music. Music revenue primarily includes revenue from our Rhapsody and RadioPass subscription services, sales of digital music content through our Rhapsody service and our RealPlayer music store, and advertising from our music websites. The increase in Music revenue in 2005 is due primarily to: (1) growth in subscribers to our Rhapsody and RadioPass subscription services; (2) the online sale of individual tracks through our Rhapsody subscription service and through our RealPlayer Music Store (sales through our RealPlayer Music Store began during the quarter ended March 31, 2004); and (3) the distribution of our radio products through broadband service providers. We believe the growth of our Music revenue during 2005 is due primarily to the broader acceptance of paid online music services and increased focus of our marketing efforts on our music offerings.
      The increase in Music revenue in 2004 was due primarily to the inclusion and subsequent growth of our Rhapsody service (which we began selling after we acquired Listen in August 2003) and the growth of our RadioPass service. We also launched additional international versions of RadioPass in early 2004, which contributed to the growth of our Music revenue in 2004. Also, during the quarter ended March 31, 2004, we began offering online sales of individual songs through our RealPlayer music store, which further contributed to revenue growth. We believe the growth is due primarily to the broader acceptance of paid online music services and increased focus of our marketing efforts on our music offerings, including our promotion of our Harmony technology during the third quarter of 2004, which enables consumers to transfer secure digital music to a wide variety of portable music devices. As part of the promotion, we sold individual songs at a discounted price, which increased our overall Music revenue and associated cost of sales and reduced our overall margins.
      Video, Consumer Software and Other. Video, consumer software and other revenue primarily includes revenue from our SuperPass and stand-alone premium video subscription services, RealPlayer Plus and related products, sales and distribution of third-party software products and all advertising other than that related directly to our Games and Music businesses. The decreases in revenue in 2005 and 2004 are due primarily to decreases in revenue from: (1) stand-alone subscription services; and (2) certain of our premium and third party consumer license products. The decreases were partially offset by an increase in revenue from our SuperPass subscription service, primarily due to price increases introduced in August 2004. We believe that the decrease in revenue related to certain of our premium and third party consumer license products and stand-alone subscription services is due primarily to a shift in our marketing and promotional efforts towards our music and games subscription services, which we believe represent a greater growth opportunity for us.
      Games. Games revenue primarily includes revenue from the sale of individual games through our RealArcade service and our GameHouse website (which we began selling after we acquired GameHouse in January 2004), revenue from our GamePass subscription service and advertising through RealArcade and our games related websites. The increase in revenue in 2005 is due primarily to: (1) growth in subscribers to our GamePass subscription service and price increases introduced during the quarter ended March 31, 2005; (2) increased revenue related to our GameHouse product offerings (subsequent to our acquisition of GameHouse in January 2004); (3) increased revenue related to the sale of individual games through our RealArcade service and our websites; and (4) increased revenue from the sale of games for mobile phones. Additionally, we believe the growth in our Games revenue is due to the increased focus of our marketing efforts on our Games business and the addition of new game titles to our RealArcade and GamePass offerings.
      The increase in Games revenue in 2004 was due primarily to an increase in the number of subscribers and related revenue for our GamePass subscription service and increased revenue from our GameHouse product offerings, which we acquired in January 2004. Additionally, the growth in Games revenue was due to the increased focus of our marketing efforts on our Games business and the addition of new game titles to our RealArcade and GamePass offerings.
      Media Properties. Media properties revenue includes revenue from our distribution of third party products and all advertising other than that related directly to our Music and Games businesses. Media properties revenue increased in 2005 and 2004 primarily due to: (1) increased revenue related to

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advertising through our websites; and (2) an increase in revenue associated with new and expanded advertising and distribution relationships, including our agreement with Google to distribute a version of the Google toolbar.
Geographic Revenue
                                           
    2005   Change   2004   Change   2003
                     
    (Dollars in thousands)
United States
  $ 249,855       23 %   $ 202,574       37 %   $ 147,613  
Europe
    44,867       12       40,222       25       32,106  
Asia
    27,916       30       21,439       8       19,811  
Rest of the world
    2,421       (3 )     2,484       (13 )     2,847  
                               
 
Total
  $ 325,059       22 %   $ 266,719       32 %   $ 202,377  
                               
      Revenue generated in the United States increased in 2005 primarily due to the growth of our Music and Games businesses and increased revenue from distribution of third party services. See Consumer Products and Services Revenue  — Games and Music above for further discussion of the changes.
      International revenue increased in 2005 primarily due to growth of our Games business internationally, growth in revenue related to new and expanded advertising relationships and the launch of additional localized versions of our international RadioPass subscription service during 2004. These increases were offset by a decrease in subscribers and the related revenue in our SuperPass subscription service. International revenue represented 23% of total net revenue in 2005, 24% of total net revenue in 2004, and 27% of total net revenue in 2003. Revenue generated in Europe was 14% of total net revenue in 2005, 15% of total net revenue in 2004 and 16% of total net revenue in 2003, and revenue generated in Asia was 9% of total net revenue in 2005, 8% of total net revenue in 2004, and 10% of total net revenue in 2003. International revenue decreased as a percentage of total net revenue in 2005 and 2004 primarily due to U.S.-based subscription services revenue growing at a faster rate than international subscription services revenue. At December 31, 2005, accounts receivable due from international customers represented approximately 32% of trade accounts receivable.
      The functional currency of our foreign subsidiaries is the local currency of the country in which the subsidiary operates. We currently manage a portion of our foreign currency exposures through the use of foreign currency exchange forward contracts and therefore are still subject to some risk of changes in exchange rates. Our foreign currency exchange risk management program reduces, but does not eliminate, the impact of currency exchange rate movements. We currently do not hedge a portion of our foreign currency exposures and therefore are subject to the risk of changes in exchange rates. The gross margins on domestic and international revenue are substantially the same.
Revenue
      In accordance with SEC regulations, we also present our revenue based on License Fees and Service Revenue as set forth below.
                                           
    2005   Change   2004   Change   2003
                     
    (Dollars in thousands)
License fees
  $ 80,785       13 %   $ 71,706       16 %   $ 61,970  
Service revenue
    244,274       25       195,013       39       140,407  
                               
 
Total net revenue
  $ 325,059       22 %   $ 266,719       32 %   $ 202,377  
                               

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    2005   2004   2003
             
    (As a percentage of
    total net revenue)
License fees
    25 %     27 %     31 %
Service revenue
    75       73       69  
                   
 
Total net revenue
    100 %     100 %     100 %
                   
      License Fees. License fees primarily include: sales of content such as game downloads and digital music tracks; sales of our media delivery system software; revenue from sales of premium versions of our RealPlayer Plus and related products; and sales of third-party products. License fees include revenue from both our Consumer and Business Products and Services segments. The increase in license fees in 2005 was primarily due to: (1) increased revenue from the online sale of individual tracks through our Rhapsody music subscription service and our RealPlayer Music Store; (2) increased revenue related to the sale of individual games through our RealArcade service and our websites, including GameHouse; and (3) revenue from the sale of individual games for mobile phones. These increases were partially offset by a decrease in revenue related to the expiration of a legacy system software agreement in July 2005, a decrease in sales of our system software to mobile and wireless infrastructure companies as well as decreased sales of certain of our premium and third party consumer license products. See “Revenue by Segment — Consumer Products and Services” and “Revenue by Segment — Business Products and Services” above for further explanation of changes.
      The increase in license fees in 2004 was primarily due to: (1) increased revenue from the online sale of individual songs through our Rhapsody music subscription service (which we began selling after we acquired Listen in August 2003) and through our RealPlayer Music Store, which we launched in January 2004; (2) an increase in revenue related to the sale of individual games by GameHouse after we completed the acquisition in January 2004; and (3) increased sales of our system software to mobile and wireless infrastructure companies. These increases were partially offset by decreases in revenue from certain of our business software products, including revenue from our OEM partners and decreased sales of our premium and third party consumer license products.
      Service Revenue. Service revenue primarily includes revenue from: digital media subscription services such as RealOne SuperPass, Rhapsody, RadioPass, GamePass and stand-alone and add-on subscriptions; support and maintenance services that we sell to customers who purchase our software products; broadcast hosting and consulting services that we offer to our customers; distribution of third party software; and advertising. Service revenue includes revenue from both our Consumer and Business Products and Services segments. The increase in service revenue in 2005 was primarily attributable to: (1) growth in subscribers to our music and games subscription services; (2) increased revenue related to our SuperPass subscription service, due in part to a price increase in August 2004; (3) increases in the distribution of certain third party services and the related revenue; and (4) growth in revenue related to advertising through our websites. These increases were partially offset by a decrease in revenue related to sales of stand-alone subscription services. Our subscription services accounted for approximately $187.0 million and $148.7 million of service revenue during 2005 and 2004, respectively. The increases in subscription revenue are explained in more detail in “Revenue by Segment — Consumer Products and Services” above. While revenue related to our digital media subscription services has increased substantially on a year-over-year basis, the rate of growth has decreased on a quarterly basis in recent periods. We anticipate that Consumer Products and Services sequential revenue growth will slow in 2006, which is discussed further in the Overview of the Management’s Discussion and Analysis of Financial Condition and Results of Operations.
      The increase in service revenue in 2004 was primarily attributable to growth in aggregate subscribers and revenue related to our digital media subscription services and an increase in revenue related to third-party product distribution agreements, partially offset by decreases in other service offerings including SuperPass subscription revenue and revenue from support and upgrade agreements related to our business software products. Our digital media subscription services accounted for approximately $148.7 million and $107.1 million of service revenue during 2004 and 2003, respectively.

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Deferred Revenue
      Deferred revenue is comprised of the unrecognized revenue related to unearned subscription services, support contracts, prepayments under OEM arrangements and other prepayments for which the earnings process has not been completed. Deferred revenue at December 31, 2005 was $25.3 million compared to $30.9 million at December 31, 2004. The decrease in deferred revenue is primarily due to the expiration of a legacy systems software agreement in the third quarter of 2005, and more generally, to prepayments received under contracts occurring at a slower rate than recognition of revenue on existing contracts in recent periods. The slower rate of prepayment receipts is due primarily to a decrease in new contracts in our Business Products and Services segment in recent periods, which historically represented a significant portion of deferred revenue. We believe the decrease in new contracts in our Business Products and Services segment results primarily from the conditions described in “Revenue by Segment — Business Products and Services” above. The decrease in prepayments under contracts was partially offset by an increase in deferred revenue from our digital media subscription services and prepayments related to certain of our advertising customers.
Cost of Revenue by Segment
                                           
    2005   Change   2004   Change   2003
                     
    (Dollars in thousands)
Consumer products and services
  $ 90,104       7 %   $ 83,968       38 %   $ 60,726  
Business products and services
    8,145       (1 )     8,239       8       7,617  
Loss on content agreement
          n/a       4,938       n/a        
                               
 
Total cost of revenue
  $ 98,249       1 %   $ 97,145       42 %   $ 68,343  
                               
As a percentage of total net revenue
    30 %             36 %             34 %
      Cost of Consumer Products and Services. Cost of Consumer Products and Services revenue includes: cost of content and delivery of the content included in our digital media subscription service offerings; royalties paid on sales of games, music and other third-party products; amounts paid for licensed technology; costs of product media, duplication, manuals and packaging materials; and fees paid to third-party vendors for order fulfillment and support services. Cost of Consumer Products and Services increased during 2005 primarily due to increased content and licensing costs related to increased sales of our music and games products and services. These increases were partially offset by decreases in costs related to: (1) the renegotiation of certain content agreements with more favorable financial terms and the discontinuation of certain content offerings related to our SuperPass subscription services; and (2) lower royalties related to stand-alone subscriptions due to the decrease in related revenue. Cost of Consumer Products and Services revenue decreased as a percentage of Consumer Products and Services revenue in 2005 to 32% from 38% in 2004 due to the application of certain fixed costs against a higher revenue base, the renegotiation of certain content agreements, lower royalties related to stand-alone subscriptions due to the decrease in related revenue and the discontinuation of certain content offerings.
      Cost of Consumer Products and Services revenue increased during 2004 primarily due to an increase in licensing costs associated with the online sale of individual songs, increased costs associated with delivering content to a greater number of subscribers, costs associated with the Rhapsody subscription service resulting from our acquisition of Listen and the amortization of intangible assets resulting from the acquisition of GameHouse. In addition, the increase was due to our promotional activities related to our Harmony technology and the Loss on Content Agreement , which is described below. Cost of Consumer Products and Services revenue decreased as a percentage of Consumer Products and Services revenue in 2004 to 38% from 42% in 2003 due to the application of certain fixed costs against a higher revenue base, the renegotiation of certain content agreements and the discontinuation of certain content offerings.
      Cost of Business Products and Services. Cost of Business Products and Services revenue includes amounts paid for licensed technology, costs of product media, duplication, manuals, packaging materials,

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fees paid to third-party vendors for order fulfillment, cost of in-house and contract personnel providing support and consulting services, and expenses incurred in providing our streaming media hosting services. Cost of Business Products and Services revenue decreased slightly primarily due to lower servicing costs, such as bandwidth, due to a decrease in related revenue. As a percentage of Business Products and Services revenue, cost of Business Products and Services revenue increased slightly to 18% in 2005 from 17% in 2004.
      Cost of Business Products and Services revenue increased slightly in absolute dollars and increased as a percentage of Business Products and Services revenue in 2004 to 17% from 13% in 2003. The increases during 2004 were primarily due to higher costs of revenue related to custom development work and a shift in mix towards products with higher product royalty costs.
Cost of Revenue
      In accordance with SEC regulations, we also present our cost of revenue based on License Fees and Service Revenue as set forth below.
                                           
    2005   Change   2004   Change   2003
                     
    (Dollars in thousands)
License fees
  $ 33,770       20 %   $ 28,206       184 %   $ 9,917  
Service revenue
    64,479       1       64,001       10       58,426  
Loss on content agreement
          n/a       4,938       n/a        
                               
 
Total cost of revenue
  $ 98,249       1 %   $ 97,145       42 %   $ 68,343  
                               
As a percentage of total net revenue
    30 %             36 %             34 %
      Cost of License Fees. Cost of license fees includes royalties paid on sales of games, music and other third-party products, amounts paid for licensed technology, costs of product media, duplication, manuals, packaging materials, and fees paid to third-party vendors for order fulfillment. Cost of license fees increased in dollars and as a percentage of license fees, which increased to 42% in 2005 from 39% in 2004, primarily due to: (1) the online sale of individual tracks through our Rhapsody subscription service and RealPlayer Music Store; and (2) an increase in revenue and associated licensing costs related to games license products. These increases were partially offset by a decrease in revenue associated with the licensing related to third party license products.
      Cost of license fees increased as a percentage of license fees in 2004 to 39% from 16% in 2003. The increases both in dollars and as a percentage of license fees for 2004 were primarily due to the increased licensing costs associated with the online sale of individual songs and games, and the amortization of intangible assets resulting from the acquisition of GameHouse.
      Cost of Service Revenue. Cost of service revenue includes the cost of content and delivery of the content included in our digital media subscription service offerings, cost of in-house and contract personnel providing support and consulting services, and expenses incurred in providing our streaming media hosting services. The costs of content are expensed over the periods the content is available to our subscription services customers. Cost of service revenue increased slightly, but decreased as a percentage of service revenue to 26% in 2005 from 33% in 2004. The increase in costs is primarily due to increased content costs related to our digital music subscription services. The increase in costs was largely offset by: (1) the discontinuation of certain content offerings related to our SuperPass subscription service; and (2) a decrease in sales and the discontinuation of stand-alone subscription services. The decrease in cost of service revenue as a percentage of service revenue is due to the application of certain fixed costs against a higher revenue base and the discontinuation of certain product offerings.
      Cost of service revenue increased in 2004 but decreased as a percentage of service revenue to 33% from 42% in 2003. The increase in costs was primarily due to increased costs associated with delivering content to a greater number of subscribers and the costs of content included in our digital media subscription services. The decrease in cost of service revenue as a percentage of service revenue was due to

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the application of certain fixed costs against a higher revenue base, favorable renegotiation of certain content agreements and the discontinuation of certain non-economic content offerings.
      Our digital media subscription services, including Rhapsody, are a relatively new and growing portion of our business and, to date, have been characterized by higher costs of revenue than our other products and services, primarily due to the cost of licensing media content to provide these services. As a result, if our digital media subscription services continue to grow as a percentage of net revenue, our cost of service revenue may grow at an increased rate relative to net revenue, which may result in reductions in our gross margin percentages in the future.
      Loss on Content Agreement. During the quarter ended March 31, 2004, we cancelled a content licensing agreement with PGA TOUR. Under the terms of the cancellation agreement, we gave up rights to use and ceased using PGA TOUR content in our products and services as of March 31, 2004. The expense represents the estimated fair value of payments to be made in accordance with the terms of the cancellation agreement.
Other segment and geographical information
      Reconciliation of segment operating income (loss) to net income (loss) before income taxes for the year ended December 31, 2005 is as follows (in thousands):
                                   
    Consumer Products   Business Products   Reconciling    
    and Services   and Services   Amounts   Consolidated
                 
Net revenue
  $ 279,964     $ 45,095     $     $ 325,059  
Cost of revenue
    90,104       8,145             98,249  
Loss on content agreement
                       
                         
 
Gross profit
    189,860       36,950             226,810  
Loss on excess office facilities
                       
Antitrust litigation (income), net
                (422,500 )     (422,500 )
Stock-based compensation
                128       128  
Other operating expenses
    197,774       54,041             251,815  
                         
 
Operating income (loss)
    (7,914 )     (17,091 )     422,372       397,367  
Other income, net
                32,176       32,176  
                         
 
Net income (loss) before income taxes
  $ (7,914 )   $ (17,091 )   $ 454,548     $ 429,543  
                         

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      Reconciliation of segment operating income (loss) to net income (loss) before income taxes for the year ended December 31, 2004 is as follows (in thousands):
                                   
    Consumer Products   Business Products   Reconciling    
    and Services   and Services   Amounts   Consolidated
                 
Net revenue
  $ 218,343     $ 48,376     $     $ 266,719  
Cost of revenue
    83,968       8,239             92,207  
Loss on content agreement
    4,938                   4,938  
                         
 
Gross profit
    129,437       40,137             169,574  
Loss on excess office facilities
                866       866  
Antitrust litigation expenses
                11,048       11,048  
Stock-based compensation
                695       695  
Other operating expenses
    128,604       51,084             179,688  
                         
 
Operating income (loss)
    833       (10,947 )     (12,609 )     (22,723 )
Other income, net
                248       248  
                         
 
Net income (loss) before income taxes
  $ 833     $ (10,947 )   $ (12,361 )   $ (22,475 )
                         
      Operating expenses of both Consumer Products and Services and Business Products and Services include costs directly attributable to those segments and an allocation of general and administrative expenses and other corporate overhead costs. General and administrative and other corporate overhead costs are allocated to the segments and are generally based on the relative head count of each segment.
      Long-lived assets, consisting of equipment and leasehold improvements, goodwill, and other intangible assets, by geographic location are as follows (in thousands):
                   
    December 31,
     
    2005   2004
         
United States
  $ 149,247     $ 155,844  
Europe
    14,256       176  
Asia/ Rest of the world
    302       411  
             
 
Total
  $ 163,805     $ 156,431  
             
      At December 31, 2005, net assets in Europe and Asia and the rest of the world were $14.6 million and $0.6 million, respectively.
Operating Expenses
Research and Development
                                         
    2005   Change   2004   Change   2003
                     
    (Dollars in thousands)
Research and development
  $ 70,631       37 %   $ 51,607       10 %   $ 46,763  
As a percentage of total net revenue
    22 %             19 %             23 %
      Research and development expenses consist primarily of salaries and related personnel costs and consulting fees associated with product development. To date, all research and development costs have been expensed as incurred because technological feasibility for software products is generally not established until substantially all development is complete. Research and development expenses, excluding non-cash stock-based compensation, increased in 2005 in dollars and as a percentage of total net revenue primarily due to an increase in: (1) a loss due to our decision to cancel a purchase commitment during the fourth quarter of 2005, which is discussed further in Liquidity and Capital Resources; (2) personnel and related costs; and (3) consulting costs related to research and development efforts.

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      Research and development expenses, excluding non-cash stock-based compensation, increased in 2004 in dollars primarily due to an increase in personnel and related costs and the inclusion of additional personnel and operating expenses resulting from our acquisitions of Listen and GameHouse. The decrease as a percentage of total net revenue was a result of our total net revenue growing more rapidly than research and development expenses.
Sales and Marketing
                                         
    2005   Change   2004   Change   2003
                     
    (Dollars in thousands)
Sales and marketing
  $ 130,515       35 %   $ 96,779       25 %   $ 77,335  
As a percentage of total net revenue
    40 %             36 %             38 %
      Sales and marketing expenses consist primarily of salaries and related personnel costs, sales commissions, credit card fees, subscriber acquisition costs, consulting fees, trade show expenses, advertising costs and costs of marketing collateral. Sales and marketing expenses increased in 2005 in dollars and as a percentage of total net revenue primarily due to an increase in advertising activities, including our ongoing direct marketing programs to promote our products and services and an increase in personnel and the related costs. We expect that our sales and marketing expenses will increase in dollars and as a percentage of total net revenue as we continue to grow our consumer business and continue to shift the focus of our marketing efforts to our consumer products and services.
      Sales and marketing expenses increased in 2004 in dollars primarily due to the inclusion of personnel and operating expenses resulting from our acquisitions of Listen and GameHouse, an increase in payments made to third parties for referrals of new customers and increased advertising costs, including advertising costs associated with the promotion of our Harmony technology as well as our ongoing direct marketing programs. The decrease as a percentage of total net revenue was a result of our total net revenue growing more rapidly than our sales and marketing expenses.
General and Administrative
                                         
    2005   Change   2004   Change   2003
                     
    (Dollars in thousands)
General and administrative
  $ 50,669       62 %   $ 31,302       49 %   $ 21,007  
As a percentage of total net revenue
    16 %             12 %             10 %
      General and administrative expenses consist primarily of salaries and related personnel costs, fees for professional and temporary services and contractor costs and other general corporate costs. General and administrative expenses, excluding non-cash stock-based compensation, increased in dollars and as a percentage of revenue in 2005 primarily due to: (1) our donation to the RealNetworks Foundation, based on 5% of our net income; and (2) indirect expenses related to the settlement of our antitrust litigation with Microsoft, including employee bonuses and increased business and occupation taxes. These increases were partially offset by a decrease in litigation defense costs.
      General and administrative expenses, excluding non-cash stock-based compensation, increased in dollars and as a percentage of revenue in 2004 primarily due to increased personnel and related costs, increased litigation defense costs, costs related to our continued implementation efforts related to the Sarbanes-Oxley Act of 2002, specifically Section 404, and the inclusion of personnel and operating expenses resulting from our acquisition of Listen.
Antitrust Litigation Expenses (Benefit), net
      Antitrust litigation (benefit) expenses, net of ($422.5) million, $11.0 million and $1.6 million for the years ended December 31, 2005, 2004 and 2003, respectively, consist of legal fees, personnel costs, communications, equipment, technology and other professional services costs incurred directly attributable to our antitrust case against Microsoft, as well as our participation in various international antitrust

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proceedings against Microsoft, including the European Union. On October 11, 2005, we entered into a settlement agreement with Microsoft pursuant to which we agreed to settle all antitrust disputes worldwide with Microsoft, including the United States litigation. In 2005, the amounts for antitrust litigation expenses (benefit), net reflected the impact of $478.0 million in payments received from Microsoft under the settlement and commercial agreements with Microsoft. Refer to the Overview in the Management’s Discussion and Analysis of Financial Condition and Results of Operations for further discussion. See “Notes to Consolidated Financial Statements — Commitments and Contingencies” (Note 13 C) for a description of this action.
Loss on Excess Office Facilities
      In October 2000, we entered into a 10-year lease agreement for additional office space located near our corporate headquarters in Seattle, Washington. During 2001, we re-evaluated our facilities requirements and, as a result, decided to permanently sublet all of this office space. The market for office space in Seattle had significantly declined from the date we entered into this lease. As a result, we recorded losses of $22.2 million during the year ended December 31, 2001. For the year ended December 31, 2001, these losses represented approximately $15.2 million of rent and operating expenses over the remaining life of the lease, net of expected sublease income of $38.1 million, and approximately $7.0 million for the write-down of leasehold improvements to their estimated fair value. Our estimates were based upon many factors including projections of sublease rates and the time period required to locate tenants. During the year ended December 31, 2002, the Seattle real estate market continued to display significant weakness, which was reflected in both increasing vacancy rates and declining rental rates. Based on discussions with prospective tenants, we concluded that the excess office facilities were not likely to be sublet at rates used in the original loss estimates. As a result, we recorded additional losses of $17.2 million during the year ended December 31, 2002. During 2003, we secured an additional tenant at a sublease rate lower than the rate used in previous loss estimates. As a result, we adjusted our estimates to reflect the lower lease rate and recorded an additional loss of $7.1 million. The estimated total loss in 2003 included an estimate of future sublease income of $14.7 million of which $8.0 million was committed under sublease contracts at the time of the estimate. The accrued loss of $18.0 million at December 31, 2005 is shown net of expected future sublease income of $12.5 million, which was committed under sublease contracts at the time of the estimate. We regularly evaluate the market for office space in the cities where we have operations. If the market for such space declines further in future periods, we may have to revise our estimates further, which may result in additional losses on excess office facilities.
      During the quarter ended September 30, 2004, we renegotiated the lease for our headquarters building. In connection with the amended lease agreement we ceased use of approximately 16,000 square feet of office space, which we returned to the landlord in May 2005. We recorded a loss on excess office facilities of approximately $0.9 million related to the expensing of net leasehold improvements and rent for the period between October 1, 2004 and April 30, 2005 related to the excess space we vacated as of September 30, 2004.
Stock-Based Compensation
      Stock-based compensation was $0.1 million, $0.7 million and $1.1 million in 2005, 2004 and 2003, respectively.

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Other Income (Expense), Net
                                           
    2005   Change   2004   Change   2003
                     
    (Dollars in thousands)
Interest income, net
  $ 14,511       226 %   $ 4,452       5 %   $ 4,251  
Equity in net loss of MusicNet
    (1,068 )     (75 )     (4,351 )     (19 )     (5,378 )
Impairment of equity investments
    (266 )     (41 )     (450 )     6       (424 )
Gain on sale of equity investments
    19,330       n/a                    
Other income (expense)
    (331 )     (155 )     597       (46 )     1,107  
                               
 
Other income (expense), net
  $ 32,176       n/a     $ 248       (156 )%   $ (444 )
                               
      Other income (expense), net consists primarily of: interest earnings on our cash, cash equivalents and short-term investments, which are net of interest expense due to the amortization of offering costs related to our convertible debt; gains related to the sale of certain of our equity investments; equity in net loss of MusicNet, Inc. (MusicNet); and impairment of certain equity investments. Other income (expense), net improved during 2005 due primarily to: (1) an increase in interest income due to rising effective interest rates on our investment balances and an overall increase in our investment balance; (2) a gain resulting from the sale of a portion of our investment in J-Stream; and (3) a gain related to the sale of our preferred shares and convertible debt of MusicNet in April 2005 and a decrease in our equity in net loss of MusicNet.
      Other income (expense), net improved during 2004 due primarily to lower equity in net losses of MusicNet and increased interest income due to higher effective interest rates on investment balances.
      The Company’s investment in MusicNet, a joint venture with several media companies to create a platform for online music subscription services, was accounted for under the equity method of accounting. On April 12, 2005, the Company disposed of all of its preferred shares and convertible notes in MusicNet to a private equity firm, Baker Capital, in connection with the sale of all of the capital stock of MusicNet. The Company received approximately $7.2 million of cash proceeds in connection with the closing of the transaction and received an additional $0.4 million in connection with the expiration of an escrow arrangement in August 2005. The Company also has the right to receive up to an additional $2.3 million in cash upon the expiration of an indemnity escrow arrangement which expires on the one-year anniversary of the transaction date.
      The Company recorded in its statement of operations its equity share of MusicNet’s net loss through the date of disposition, which was $1.1 million, $4.4 million and $5.4 million for the years ended December 31, 2005, 2004 and 2003, respectively. For purposes of calculating the Company’s equity in net loss of MusicNet, the convertible notes were treated on an “as if” converted basis due to the nature and terms of the convertible notes. As a result, the losses recorded by the Company represented approximately 36.1% of MusicNet’s net losses through the date of disposition in 2005 and 36.1% and 36.9% for the years ended December 31, 2004 and 2003, respectively. As of December 31, 2005, the Company no longer held an ownership interest in MusicNet. As of December 31, 2004, the Company’s ownership interest in the outstanding shares of capital stock of MusicNet was approximately 24.9%.
      Our Chief Executive Officer, Robert Glaser, was the Chairman and a member of the Board of Directors of MusicNet from April 2001 until March 2003 and also served as the temporary acting Chief Executive Officer of MusicNet from April 2001 until October 2001. Mr. Glaser received no cash or equity remuneration for his services as Chairman and Director, nor did he receive any such remuneration for his services as the acting Chief Executive Officer. We recognized approximately $0.9 million, $0.7 million and $1.1 million of revenue in 2005, 2004 and 2003, respectively, related to license and services agreements with MusicNet.
      We have made minority equity investments for business and strategic purposes through the purchase of voting capital stock of several companies. Our investments in publicly traded companies are accounted for as available-for-sale, carried at current market value and are classified as long-term as they are

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strategic in nature. We periodically evaluate whether any declines in fair value of our investments are other-than-temporary. This evaluation consists of a review of qualitative and quantitative factors. For investments with publicly quoted market prices, these factors include the time period and extent by which its accounting basis exceeds its quoted market price. We consider additional factors to determine whether declines in fair value are other-than-temporary, such as the investee’s financial condition, results of operations and operating trends. The evaluation also considers publicly available information regarding the investee companies. For investments in private companies with no quoted market price, we consider similar qualitative and quantitative factors as well as the implied value from any recent rounds of financing completed by the investee. Based upon an evaluation of the facts and circumstances during 2005, we determined that an other-than-temporary decline in fair value had occurred in one of our privately-held investments resulting in an impairment charge of $0.3 million to reflect changes in the fair value in our results of operations. Based upon an evaluation of the facts and circumstances during 2004, we determined that other-than-temporary declines in fair value had occurred in one of our privately-held investments resulting in an impairment charge of $0.5 million to reflect changes in the fair value of this investment in our results of operations. Based upon an evaluation of the facts and circumstances during 2003, we determined that other-than-temporary declines in fair value had occurred in two of our publicly traded investments resulting in impairment charges of $0.4 million to reflect changes in the fair value of these investments in our results of operations.
      As of December 31, 2005, we owned marketable equity securities of J-Stream Inc., a Japanese media services company, representing approximately 10.6% of J-Stream’s outstanding shares. These securities are accounted for by us as available-for-sale securities. The market value of these shares has increased from our original cost of approximately $0.9 million, resulting in a carrying value of $43.4 million and $33.1 million at December 31, 2005 and 2004, respectively. The increase over our cost basis, net of tax effects is $28.9 million and $15.2 million at December 31, 2005 and 2004, respectively, and is reflected as a component of accumulated other comprehensive income. In July 2005, we disposed of a portion of our investment in J-Stream through open market trades, which resulted in net proceeds of approximately $11.9 million, for which we recognized a gain, net of tax and a loss associated with a previously cancelled foreign currency hedge related to the investment, of approximately $8.4 million during the year ended December 31, 2005. The disposition resulted in a tax expense and a related offset to accumulated other comprehensive income of $3.3 million during the year ended December 31, 2005. There were no similar gains or losses in 2004 or 2003. The disposition reduced our ownership interest from approximately 13.5% to 10.6%. The market for J-Stream’s shares is relatively limited, and the share price is volatile. Although the carrying value of our investment in J-Stream was approximately $43.4 million at December 31, 2005, there can be no assurance that a gain of this magnitude, or any gain, can be realized through the disposition of these shares.
Income Taxes
      During the years ended December 31, 2005, 2004 and 2003, we recognized income tax expense of $117.2 million, $0.5 million and $0.1 million, respectively, related to current U.S. and foreign income taxes. We must assess the likelihood that our deferred tax assets will be recovered from future taxable income. In making this assessment, all available evidence must be considered including the current economic climate, our expectations of future taxable income and our ability to project such income and the appreciation of our investments and other assets. As of December 31, 2004, our net deferred tax assets of $256 million were reduced to zero by a full valuation allowance. In 2005, we reduced our valuation allowance by $220 million, as we determined at year-end that it is more likely than not that the results of our future operations, as a result of the settlement with Microsoft, will generate sufficient taxable income to realize certain of our deferred tax assets. As of December 31, 2005, we continue to have a valuation allowance of $36.2 million relating primarily to net operating losses that are restricted under Internal Revenue Code Section 382, and losses not yet realized for tax purposes on certain equity investments.

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2005 Quarterly Revenue
      The following table summarizes unaudited revenue by segment for each quarter of 2005 (in thousands):
                                           
        Quarters Ended
         
    Total   December 31   September 30   June 30   March 31
                     
    (Dollars in thousands)
Consumer products and services
  $ 279,964     $ 73,415     $ 71,750     $ 70,593     $ 64,206  
Business products and services
    45,095       10,153       10,483       12,093       12,366  
                               
 
Total net revenue
  $ 325,059     $ 83,568     $ 82,233     $ 82,686     $ 76,572  
                               
      Consumer Products and Services. Consumer Products and Services revenue increased during each of the quarters in 2005, primarily due to increases in subscription and license sales related to our Music and Games businesses. These increases were partially offset by decreases in the revenue related to our premium license products as well as third party license products and stand-alone product subscription services. The reasons for these changes are also discussed above in “Revenue by Segment — Consumer Products and Services”.
      Business Products and Services. Business Products and Services revenue decreased in each of the quarters in 2005, which during the quarter ended September 30, 2005 was primarily due to the expiration of a long-term legacy system software agreement during the quarter ended September 30, 2005. Further discussion regarding the changes to the Business Products and Services revenue during the year are mentioned above in “Overview” and “Revenue by Segment — Business Products and Services”.
Impact of Recently Issued Accounting Standards
      In December 2004, the FASB issued SFAS No. 123 (revised 2004), “Share-Based Payment” (SFAS 123R), which requires the measurement of all share-based payments to employees, including grants of employee stock options, using a fair-value-based method and the recording of such expense in an entity’s statement of operations. We are required to adopt the provisions of SFAS 123R in the quarter ending March 31, 2006. The pro forma disclosures previously permitted under SFAS 123 will no longer be an alternative to financial statement recognition. See “Stock-Based Compensation” (Note 1 (H) of the notes to the consolidated financial statements under Item 8) for the pro forma net income (loss) and net income (loss) per share amounts, for the years ended December 31, 2005, 2004 and 2003, as if we had applied the fair value recognition provisions of SFAS 123 to measure compensation expense for employee stock incentive awards. Upon adoption during the quarter ending March 31, 2006, we will recognize stock-based compensation using the modified prospective method and expects that the implementation will have a material impact on our consolidated financial statements in 2006.
Liquidity and Capital Resources
      Net cash provided by operating activities was $460.8 million and $7.0 million in 2005 and 2004, respectively. Net cash used in operating activities was $8.8 million in 2003. Net cash provided by operating activities in 2005 resulted primarily from net income of $312.3 million, net changes in certain assets and liabilities of $51.2 million, due primarily to the timing of cash receipts or payments at the beginning and end of the year, a change in net deferred tax assets of $107.2 million, depreciation and amortization of $16.4 million, and a gain on sale of certain of our equity investments of $19.3 million, which were partially offset by a decrease in the accrued loss on excess office facilities of $6.2 million and the loss on content agreement of $2.9 million. Net cash provided by operating activities in 2004 resulted primarily from net changes in certain assets and liabilities of $10.7 million, due primarily to the timing of cash receipts or payments at the beginning and end of the year, depreciation and amortization of $15.3 million, equity in the net loss of MusicNet of $4.4 million and the loss on content agreement of $2.9 million, which were offset by a net loss of $23.0 million and a decrease in the accrued loss on excess office facilities of $4.8 million. Net cash used in operating activities in 2003 was the result of a net loss of $21.5 million as

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well as net changes in certain assets and liabilities of $8.1 million, due primarily to the timing of cash receipts or payments at the beginning and end of the year and the recognition of deferred revenue, offset by depreciation and amortization of $12.4 million, equity in net loss of MusicNet of $5.4 million and a net increase in the accrued loss on excess office facilities of $3.0 million.
      Net cash provided by investing activities in 2005 and 2004 was $7.0 million and $6.0 million, respectively. Net cash used in investing activities was $22.4 million in 2003. Net cash provided by investing activities in 2005 was primarily due to net sales and purchases of short-term investments and proceeds from the sale of certain equity investments, which was offset by purchases of equipment and intangible assets and cash used for acquisitions. Net cash provided by investing activities in 2004 was primarily due to net sales and purchases of short-term investments, which was offset by purchases of equipment and intangible assets and cash used for acquisitions. Net cash used in investing activities in 2003 was primarily due to the payment of acquisition costs and purchases of long-term investments and equipment and leasehold improvements, offset by net sales and purchases of short-term investments.
      Net cash used in financing activities was $34.6 million in 2005. Net cash provided by financing activities was $8.5 million in 2004 and $107.1 million in 2003. Net cash used in financing activities in 2005 was due primarily to the repurchase of common stock, which was partially offset by the net proceeds from the exercise of stock options and stock sold related to our employee stock purchase plan. Net cash provided by financing activities in 2004 was due to the net proceeds from the exercise of stock options and stock sold related to our employee stock purchase plan. Net cash provided by financing activities in 2003 was related to the proceeds from our convertible debt offering in June 2003 (see “Notes to Consolidated Financial Statements — Convertible Debt” (Note 9) for a description of this offering), exercise of stock options and warrants and stock sold related to our employee stock purchase plan.
      In September 2001, we announced a share repurchase program to repurchase of up to an aggregate of $50 million of our outstanding common stock. We repurchased approximately 9.1 million shares of our common stock at an average cost of $4.64 per share for an aggregate value of $42.4 million from the inception of the September 2001 program through August 2005. There were no repurchases during 2005 or 2004 related to the September 2001 repurchase program. In August 2005, our Board of Directors authorized a new share repurchase program for the repurchase of up to an aggregate of $75 million of our outstanding common stock, which replaced the September 2001 program. In November 2005, our Board of Directors authorized a new share repurchase program for the repurchase of up to an aggregate of $100 million of our outstanding common stock, which replaced the August 2005 repurchase program and included $44.0 million that remained unpurchased under the August 2005 program. During 2005, under the August 2005 program we repurchased approximately 5.8 million shares at an average cost of $5.36 for an aggregate value of approximately $31.0 million and under the November 2005 repurchase program, we repurchased approximately 2.8 million shares at an average cost of $8.16 per share for an aggregate value of approximately $23.3 million. We currently intend to continue our stock repurchase program, of which there was approximately $76.6 million remaining as of December 31, 2005, depending on market conditions and other factors until we reach the $100 million limit authorized by our Board of Directors, which will be a further use of cash.
      We currently have no planned significant capital expenditures for 2006 other than those in the ordinary course of business. In the future, we may seek to raise additional funds through public or private equity financing, or through other sources such as credit facilities. The sale of additional equity securities could result in dilution to our shareholders. In addition, in the future, we may enter into cash or stock acquisition transactions or other strategic transactions that could reduce cash available to fund our operations or result in dilution to shareholders.
      In May 2005, we entered into a purchase agreement with a third party vendor to acquire certain products and services. We were to be invoiced for the products and services at the time of receipt by the vendor. During the quarter ended December 31, 2005, we decided to cancel the purchase agreement. As a result, we recorded a loss of approximately $8.5 million during the quarter ended December 31, 2005 in

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order to reflect the products and services that have been delivered, or to which we had committed, at their net realizable value.
      In October 2005, we entered into an agreement with Microsoft to settle all antitrust disputes worldwide between the two companies. Upon settlement of the legal disputes, we entered into two commercial agreements with Microsoft that provide for collaboration in digital music and games. The combined contractual payments related to the settlement agreement and the two commercial agreements to be made by Microsoft to us over the terms of the agreements are approximately $761.0 million. In October 2005, we received $478.0 million of the scheduled contractual payments.
      At December 31, 2005, we had $798.6 million in cash, cash equivalents, short-term investments and restricted cash equivalents. Our principal commitments include office leases and contractual payments due to content and other service providers. We believe that our current cash, cash equivalents and short-term investments will be sufficient to meet our anticipated cash needs for working capital and capital expenditures for at least the next 12 months.
      We do not hold derivative financial instruments or equity securities in our short-term investment portfolio. Our cash equivalents and short-term investments consist of high quality securities, as specified in our investment policy guidelines. The policy limits the amount of credit exposure to any one non-U.S.  Government or non-U.S.  Agency issue or issuer to a maximum of 5% of the total portfolio. These securities are subject to interest rate risk and will decrease in value if interest rates increase. Because we have historically had the ability to hold our fixed income investments until maturity, we would not expect our operating results or cash flows to be significantly affected by a sudden change in market interest rates in our securities portfolio.
      We conduct our operations in ten primary functional currencies: the United States dollar, the Japanese yen, the British pound, the Euro, the Mexican peso, the Brazilian real, the Australian dollar, the Hong Kong dollar, the Singapore dollar and the Korean won. Historically, neither fluctuations in foreign exchange rates nor changes in foreign economic conditions have had a significant impact on our financial condition or results of operations. We currently do not hedge the majority of our foreign currency exposures and are therefore subject to the risk of exchange rate fluctuations. We invoice our international customers primarily in U.S. dollars, except in Japan, Germany, France, the United Kingdom and Australia, where we invoice our customers primarily in yen, euros (for Germany and France), pounds and Australian dollars, respectively. We are exposed to foreign exchange rate fluctuations as the financial results of foreign subsidiaries are translated into U.S. dollars in consolidation. Our exposure to foreign exchange rate fluctuations also arises from intercompany payables and receivables to and from our foreign subsidiaries. Foreign exchange rate fluctuations did not have a material impact on our financial results in 2005, 2004 and 2003.
      At December 31, 2005, we had commitments to make the following payments:
                                           
        Less than   1-3       After
Contractual Obligations   Total   1 Year   Years   4-5 Years   5 Years
                     
    (In thousands)
Office leases
  $ 81,958     $ 11,599     $ 22,782     $ 22,065     $ 25,512  
      Up to                       Up to          
Convertible debt
    100,000                   100,000        
Other contractual obligations
    14,978       5,476       4,842       4,660        
                               
      Up to                       Up to          
 
Total contractual cash obligations
  $ 196,936     $ 17,075     $ 27,624     $ 126,725     $ 25,512  
                               
      Other contractual obligations primarily relate to minimum contractual payments due to content and other service providers.

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Off Balance Sheet Arrangements
      Our only significant off-balance sheet arrangements relate to operating lease obligations for office facility leases and other contractual obligations related primarily to minimum contractual payments due to content and other service providers. Future annual minimum rental lease payments and other contractual obligations are included in the commitment schedule above.
Item 7A. Quantitative and Qualitative Disclosures About Market Risk
      The following discussion about our market risk involves forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements.
      Interest Rate Risk. Our exposure to interest rate risk from changes in market interest rates relates primarily to our short-term investment portfolio. We do not hold derivative financial instruments or equity investments in our short-term investment portfolio. Our short-term investments consist of high quality debt securities as specified in our investment policy guidelines. Investments in both fixed and floating rate instruments carry a degree of interest rate risk. The fair value of fixed rate securities may be adversely impacted due to a rise in interest rates, while floating rate securities may produce less income than expected if interest rates fall. Additionally, a falling rate environment creates reinvestment risk because as securities mature the proceeds are reinvested at a lower rate, generating less interest income. Due in part to these factors, our future interest income may be adversely impacted due to changes in interest rates. In addition, we may incur losses in principal if we are forced to sell securities that have declined in market value due to changes in interest rates. Because we have historically had the ability to hold our short-term investments until maturity and the substantial majority of our short-term investments mature within one year of purchase, we would not expect our operating results or cash flows to be significantly impacted by a sudden change in market interest rates. There have been no material changes in our investment methodology regarding our cash equivalents and short-term investments during the year ended December 31, 2005.
      The table below presents the amounts related to weighted average interest rates and contractual maturities of our short-term investment portfolio at December 31, 2005 (dollars in thousands):
                                             
    Weighted   Expected Maturity        
    Average   Dates        
    Interest       Amortized   Estimated
    Rate   2006   2007   Cost   Fair Value
                     
Short-term investments:
                                       
 
U.S. Government agency securities
    3.17 %   $ 115,195     $ 14,161     $ 129,658     $ 129,356  
                               
   
Total short-term investments
    3.17 %   $ 115,195     $ 14,161     $ 129,658     $ 129,356  
                               
      Investment Risk. As of December 31, 2005, we had investments in voting capital stock of both publicly- and privately-held technology companies for business and strategic purposes. Some of these securities do not have a quoted market price. Our investments in publicly traded companies are carried at current market value and are classified as long-term as they are strategic in nature. We periodically evaluate whether any declines in fair value of our investments are other-than-temporary. This evaluation consists of a review of qualitative and quantitative factors. Based upon an evaluation of the facts and circumstances during 2005, we determined that an other-than-temporary impairment had occurred on one investment, resulting in an impairment charge of $0.3 million, in order to reflect the investment at its fair value. Based upon an evaluation of the facts and circumstances during 2004, an other-than-temporary impairment had occurred on one investment. Impairment charges of $0.5 million were recorded to reflect the investment at fair value in 2004. Equity price fluctuations of plus or minus 10% of prices at December 31, 2005 would have had an approximate $4.3 million impact on the value of our investments in publicly traded companies at December 31, 2005, related primarily to our investment in J-Stream, a publicly traded Japanese company.

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      Foreign Currency Risk. We conduct business internationally in several currencies. As such, we are exposed to adverse movements in foreign currency exchange rates.
      Our exposure to foreign exchange rate fluctuations arise in part from: (1) translation of the financial results of foreign subsidiaries into U.S. dollars in consolidation; (2) the re-measurement of non-functional currency assets, liabilities and intercompany balances into U.S. dollars for financial reporting purposes; and (3)  non-U.S.  dollar denominated sales to foreign customers.
      A portion of these risks is managed through the use of financial derivatives, but fluctuations could impact our results of operations and financial position.
      Generally, our practice is to manage foreign currency risk for the majority of material short-term intercompany balances through the use of foreign currency forward contracts. These contracts require us to exchange currencies at rates agreed upon at the contract’s inception. Because the impact of movements in currency exchange rates on forward contracts offsets the related impact on the short-term intercompany balances, these financial instruments help alleviate the risk that might otherwise result from certain changes in currency exchange rates. We do not designate our foreign exchange forward contracts related to short-term intercompany accounts as hedges and, accordingly, we adjust these instruments to fair value through results of operations. However, we may periodically hedge a portion of our foreign exchange exposures associated with material firmly committed transactions, long-term investments, highly predictable anticipated exposures and net investments in foreign subsidiaries.
      Our foreign currency risk management program reduces, but does not entirely eliminate, the impact of currency exchange rate movements.
      Historically, neither fluctuations in foreign exchange rates nor changes in foreign economic conditions have had a significant impact on our financial condition or results of operations. Foreign exchange rate fluctuations did not have a material impact on our financial results for the years ended December 31, 2005, 2004 and 2003.
      At December 31, 2005, we had the following foreign currency contracts outstanding (in thousands):
                                 
        Contract    
    Contract Amount   Amount    
    (Local Currency)   (US Dollars)   Fair Value
             
British Pounds (“GBP”) (contracts to receive GBP/pay US$)
    (GBP )     1,000     $ 1,736     $ (15 )
Euro (“EUR”) (contracts to pay EUR/receive US$)
    (EUR )     1,260     $ 1,514     $ 23  
Japanese Yen (“YEN”) (contracts to receive YEN/pay US$)
    (YEN )     30,000     $ 251     $ 4  
      At December 31, 2004, we had the following foreign currency contracts outstanding (in thousands):
                                 
        Contract    
    Contract Amount   Amount    
    (Local Currency)   (US Dollars)   Fair Value
             
British Pounds (“GBP”) (contracts to receive GBP/pay US$)
    (GBP )     780     $ 1,502     $ (1 )
Euro (“EUR”) (contracts to pay EUR/receive US$)
    (EUR )     2,650     $ 3,527     $ (88 )
Japanese Yen (“YEN”) (contracts to receive YEN/pay US$)
    (YEN )     123,000     $ 1,168     $ 27  
      All derivatives are recorded on the balance sheet at fair value.

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Item 8. Financial Statements and Supplementary Data
REALNETWORKS, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
                     
    December 31,
     
    2005   2004
         
    (In thousands, except
    per share data)
ASSETS
Current assets:
               
 
Cash and cash equivalents
  $ 651,971     $ 219,426  
 
Short-term investments
    129,356       144,195  
 
Trade accounts receivable, net of allowances for doubtful accounts and sales returns of $2,973 in 2005 and $3,286 in 2004
    16,721       14,501  
 
Deferred tax assets, net, current portion
    54,204        
 
Prepaid expenses and other current assets
    11,933       8,196  
             
   
Total current assets
    864,185       386,318  
             
Equipment, software and leasehold improvements, at cost:
               
 
Equipment and software
    56,402       45,324  
 
Leasehold improvements
    27,964       25,015  
             
   
Total equipment, software and leasehold improvements
    84,366       70,339  
 
Less accumulated depreciation and amortization
    51,228       41,508  
             
   
Net equipment, software and leasehold improvements
    33,138       28,831  
             
Restricted cash equivalents
    17,300       20,151  
Notes receivable from related parties
          106  
Equity investments
    46,163       36,588  
Other assets
    2,397       2,908  
Deferred tax assets, net, non-current portion
    19,147        
Goodwill, net
    123,330       119,217  
Other intangible assets, net of accumulated amortization of $9,850 in 2005 and $4,608 in 2004
    7,337       8,383  
             
   
Total assets
  $ 1,112,997     $ 602,502  
             
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities:
               
 
Accounts payable
  $ 11,397     $ 10,219  
 
Accrued and other liabilities
    112,340       50,033  
 
Deferred revenue, current portion
    25,021       30,307  
 
Accrued loss on excess office facilities and content agreement, current portion
    4,623       8,160  
             
   
Total current liabilities
    153,381       98,719  
             
Deferred revenue, non-current portion
    276       548  
Accrued loss on excess office facilities and content agreement, non-current portion
    13,393       19,017  
Deferred rent
    4,018       3,413  
Convertible debt
    100,000       100,000  
Other long-term liabilities
    196        
             
   
Total liabilities
    271,264       221,697  
             
Commitments and contingencies
               
Shareholders’ equity:
               
 
Preferred stock, $0.001 par value, no shares issued and outstanding
               
   
Series A: authorized 200 shares
           
   
Undesignated series: authorized 59,800 shares
           
 
Common stock, $0.001 par value Authorized 1,000,000 shares; issued and outstanding 166,037 shares in 2005 and 170,626 shares in 2004
    166       171  
 
Additional paid-in capital
    805,067       668,752  
 
Note receivable from shareholder
          (10 )
 
Deferred stock compensation
    (19 )     (147 )
 
Accumulated other comprehensive income
    26,724       14,589  
 
Retained earnings (deficit)
    9,795       (302,550 )
             
   
Total shareholders’ equity
    841,733       380,805  
             
   
Total liabilities and shareholders’ equity
  $ 1,112,997     $ 602,502  
             
See accompanying notes to consolidated financial statements

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REALNETWORKS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
                             
    Years Ended December 31,
     
    2005   2004   2003
             
    (In thousands, except per share data)
Net revenue(A)
  $ 325,059     $ 266,719     $ 202,377  
Cost of revenue(B)
    98,249       92,207       68,343  
Loss on content agreement
          4,938        
                   
 
Gross profit
    226,810       169,574       134,034  
                   
Operating expenses:
                       
 
Research and development (excluding non-cash stock-based compensation, included below, of $100 for 2005, $459 for 2004 and $967 for 2003)
    70,631       51,607       46,763  
 
Sales and marketing
    130,515       96,779       77,335  
 
General and administrative (excluding non-cash stock-based compensation, included below, of $28 for 2005, $236 for 2004 and $153 for 2003)
    50,669       31,302       21,007  
 
Loss on excess office facilities
          866       7,098  
 
Stock-based compensation
    128       695       1,120  
                   
   
Subtotal operating expenses
    251,943       181,249       153,323  
                   
 
Antitrust litigation expenses (benefit), net
    (422,500 )     11,048       1,574  
   
Total operating expenses (benefit)
    (170,557 )     192,297       154,897  
                   
   
Operating income (loss)
    397,367       (22,723 )     (20,863 )
                   
Other income (expense):
                       
 
Interest income, net
    14,511       4,452       4,251  
 
Equity in net loss of MusicNet
    (1,068 )     (4,351 )     (5,378 )
 
Impairment of equity investments
    (266 )     (450 )     (424 )
 
Gain on sale of equity investments
    19,330              
 
Other income (expense)
    (331 )     597       1,107  
                   
   
Other income (expense), net
    32,176       248       (444 )
                   
Net income (loss) before income taxes
    429,543       (22,475 )     (21,307 )
   
Income tax provision
    (117,198 )     (522 )     (144 )
                   
Net income (loss)
  $ 312,345     $ (22,997 )   $ (21,451 )
                   
Basic net income (loss) per share
  $ 1.84     $ (0.14 )   $ (0.13 )
Diluted net income (loss) per share
  $ 1.70     $ (0.14 )   $ (0.13 )
Shares used to compute basic net income (loss) per share
    169,986       168,907       160,309  
Shares used to compute diluted net income (loss) per share
    184,161       168,907       160,309  
Comprehensive income (loss):
                       
 
Net income (loss)
  $ 312,345     $ (22,997 )   $ (21,451 )
 
Unrealized gain (loss) on investments:
                       
   
Unrealized holding gains, net of tax
    17,864       7,557       8,035  
   
Adjustments for gains reclassified to net income (loss)
    (4,052 )     (53 )     (56 )
 
Foreign currency translation losses
    (1,677 )     (99 )     259  
                   
   
Comprehensive income (loss)
  $ 324,480     $ (15,592 )   $ (13,213 )
                   
(A) Components of net revenue:
                       
License fees
  $ 80,785     $ 71,706     $ 61,970  
Service revenue
    244,274       195,013       140,407  
                   
    $ 325,059     $ 266,719     $ 202,377  
                   
(B) Components of cost of revenue:
                       
License fees
  $ 33,770     $ 28,206     $ 9,917  
Service revenue
    64,479       64,001       58,426  
                   
    $ 98,249     $ 92,207     $ 68,343  
                   
See accompanying notes to consolidated financial statements

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REALNETWORKS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 
    Years Ended December 31,
     
    2005   2004   2003
             
    (In thousands)
Cash flows from operating activities:
                       
 
Net income (loss)
  $ 312,345     $ (22,997 )   $ (21,451 )
 
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:
                       
   
Amortization of stock-based compensation
    128       695       1,120  
   
Depreciation and amortization of equipment, leasehold improvements and other intangible assets
    16,243       14,643       11,250  
   
Impairment of equity investments
    266       450       424  
   
Equity in net losses of equity method investments
    1,068       4,351       5,378  
   
Gain on sale of equity investments
    (19,330 )     (561 )     (824 )
   
Accrued loss on excess office facilities
    (6,244 )     (4,799 )     3,009  
   
Accrued loss on content agreement
    (2,917 )     2,917        
   
Deferred income taxes
    107,208              
   
Other
    804       1,592       381  
   
Changes in certain assets and liabilities, net of balances from businesses acquired during the year:
                       
     
Trade accounts receivable
    (1,479 )     (3,314 )     (4,267 )
     
Prepaid expenses and other current assets
    (3,409 )     1,258       164  
     
Accounts payable
    44       3,577       (1,024 )
     
Accrued and other liabilities
    59,826       12,810       5,700  
     
Deferred revenue
    (3,800 )     (3,599 )     (8,649 )
                   
       
Net cash provided by (used in) operating activities
    460,753       7,023       (8,789 )
                   
Cash flows from investing activities:
                       
 
Purchases of equipment and leasehold improvements
    (13,782 )     (10,018 )     (9,065 )
 
Purchases of short-term investments
    (153,491 )     (293,560 )     (311,367 )
 
Sales and maturities of short-term investments
    168,358       324,512       322,742  
 
Additions to and purchases of long-term equity investments
                (3,266 )
 
Purchases of intangible and other assets
    (1,125 )     (4,839 )      
 
Proceeds from repayments of notes receivable
                85  
 
Decrease (increase) in restricted cash equivalents
    2,851       (198 )     (2,488 )
 
Proceeds from sale of long-term equity investments
    19,530       572       1,237  
 
Purchases of cost based investments
    (647 )            
 
Payment of acquisition costs, net of cash acquired
    (14,705 )     (10,477 )     (20,257 )
                   
       
Net cash provided by (used in) investing activities
    6,989       5,992       (22,379 )
                   
Cash flows from financing activities:
                       
 
Proceeds from sale of convertible debt, net of offering costs of $3,037
                96,963  
 
Net proceeds from sales of common stock and exercise of stock options and warrants
    20,361       8,489       10,166  
 
Repayment of long-term note payable
    (648 )            
 
Repurchase of common stock
    (54,321 )            
                   
       
Net cash provided by (used in) financing activities
    (34,608 )     8,489       107,129  
                   
Effect of exchange rate changes on cash
    (589 )     (106 )     288  
                   
       
Net increase in cash and cash equivalents
    432,545       21,398       76,249  
Cash and cash equivalents at beginning of year
    219,426       198,028       121,779  
                   
Cash and cash equivalents at end of year
  $ 651,971     $ 219,426     $ 198,028  
                   
Supplemental disclosure of cash flow information:
                       
 
Cash paid during the year for income taxes
  $ 149     $ 415     $ 683  
Supplemental disclosure of non-cash financing and investing activities:
                       
 
Common stock and options to purchase common stock issued in business combinations
  $     $ 20,901     $ 19,376  
 
Accrued acquisition costs and contingent consideration
  $     $     $ 1,649  
 
Payable for repurchase of common stock
  $ 5,116     $     $  
See accompanying notes to consolidated financial statements

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REALNETWORKS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY
                                                                   
                        Accumulated        
            Notes       Other        
    Common Stock   Additional   Receivable   Deferred   Comprehensive   Retained   Total
        Paid-In   from   Stock   Income   Earnings   Shareholders’
    Shares   Amount   Capital   Shareholders   Compensation   (Loss)   (Deficit)   Equity
                                 
    (In thousands)
 
Balances at December 31, 2002
    157,681     $ 158     $ 609,833     $     $ (1,070 )   $ (1,054 )   $ (258,102 )   $ 349,765  
Common stock issued for:
                                                               
 
Exercise of options and Employee Stock Purchase Plan
    2,715       2       10,164                               10,166  
 
Business combination
    3,801       4       19,372             (670 )                 18,706  
Notes receivable acquired in business combination
                      (83 )                       (83 )
Amortization of deferred stock compensation
                            1,120                   1,120  
Repayment of notes receivable from shareholders
                      25                         25  
Unrealized gain on investments, net of tax
                                  8,035             8,035  
Adjustments for gains reclassified to net loss
                                  (56 )           (56 )
Translation adjustment
                                  259             259  
 
Net loss
                                        (21,451 )     (21,451 )
                                                 
 
Balances at December 31, 2003
    164,197       164       639,369       (58 )     (620 )     7,184       (279,553 )     366,486  
Common stock issued for:
                                                               
 
Exercise of options and Employee Stock Purchase Plan
    3,423       4       8,485                               8,489  
 
Business combination
    3,007       3       20,898             (222 )                 20,679  
Notes receivable retired
    (8 )           (41 )     48                         7  
Amortization of deferred stock compensation
                            695                   695  
Shares issued for Director payment
    7             41                               41  
Unrealized gain on investments, net of tax
                                  7,557             7,557  
Adjustments for gains reclassified to net loss
                                  (53 )           (53 )
Translation adjustment
                                  (99 )           (99 )
Net loss
                                        (22,997 )     (22,997 )
                                                 
 
Balances at December 31, 2004
    170,626       171       668,752       (10 )     (147 )     14,589       (302,550 )     380,805  
 
Common stock issued for:
                                                               
 
Exercise of options and Employee Stock Purchase Plan
    4,056       3       20,358                               20,361  
 
Common shares repurchased
    (8,642 )     (8 )     (54,313 )                             (54,321 )
 
Notes receivable retired
    (18 )           (26 )     10                         (16 )
 
Amortization of deferred stock compensation
                            128                   128  
 
Shares issued for Director payment
    15             91                               91  
 
Unrealized gain on investments, net of tax
                                  17,864             17,864  
 
Adjustments for gains reclassified to net income
                                  (4,052 )           (4,052 )
 
Translation adjustment
                                  (1,677 )           (1,677 )
 
Net deferred tax adjustment
                170,205                               170,205  
 
Net income
                                        312,345       312,345  
                                                 
 
Balances at December 31, 2005
    166,037     $ 166     $ 805,067     $     $ (19 )   $ 26,724     $ 9,795     $ 841,733  
                                                 
See accompanying notes to consolidated financial statements

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REALNETWORKS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Years ended December 31, 2005, 2004 and 2003
Note 1. Description of Business and Summary of Significant Accounting Policies
      A.  Description of Business. RealNetworks, Inc. and subsidiaries (RealNetworks or Company) is a leading global provider of network-delivered digital media products and services. The Company also develops and markets software products and services that enable the creation, distribution and consumption of digital media, including audio and video.
      Inherent in the Company’s business are various risks and uncertainties, including its limited history of certain of its product and service offerings and its limited history of offering premium subscription services on the Internet. The Company’s success will depend on the acceptance of the Company’s technology, products and services and the ability to generate related revenue.
      B.  Basis of Presentation. The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. Certain prior year amounts in the consolidated financial statements and notes thereto have been reclassified to conform to the current year presentation.
      C.  Cash, Cash Equivalents, Short-Term Investments and Marketable Equity Securities. The Company considers all short-term investments with a remaining contractual maturity at date of purchase of three months or less to be cash equivalents.
      The Company has classified as available-for-sale all marketable debt and equity securities for which there is a determinable fair market value and there are no restrictions on the Company’s ability to sell within the next 12 months. Available-for-sale securities are carried at fair value, with unrealized gains and losses reported as a separate component of shareholders’ equity, net of applicable income taxes. Realized gains and losses and declines in value judged to be other-than-temporary on available-for-sale securities are included in other income (expense). The cost basis for determining realized gains and losses on available-for-sale securities is determined using the specific identification method.
      D.  Other Investments. The cost method is used to account for equity investments in companies in which the Company holds less than a 20 percent voting interest, does not exercise significant influence and the related securities do not have a quoted market price.
      The Company’s investment in MusicNet, Inc. (MusicNet) was accounted for under the equity method of accounting. Under the equity method of accounting, the Company’s share of MusicNet’s earnings or net loss was included in the Company’s consolidated operating results. Because the Company had loaned MusicNet funds and based on the nature of the loans, the Company concluded the loans represent in-substance common stock. Therefore, the Company recorded more than its relative ownership share of MusicNet’s net losses.
      E.  Fair Value of Financial Instruments. At December 31, 2005, the Company had the following financial instruments: cash and cash equivalents, investments, accounts receivable, accounts payable, accrued liabilities and convertible debt. The carrying value of cash and cash equivalents, investments, accounts receivable, accounts payable and accrued liabilities approximates their fair value based on the liquidity of these financial instruments or based on their short-term nature. The fair value of convertible debt, which has a carrying value of $100 million, was approximately $97.2 million and $99.1 million at December 31, 2005 and 2004, respectively.
      F.  Revenue Recognition. The Company recognizes revenue in connection with its software products pursuant to the requirements of Statement of Position No. 97-2, “Software Revenue Recognition” (SOP  97-2), as amended by Statement of Position No. 98-9, “Software Revenue Recognition with Respect to Certain Arrangements.” Some of the Company’s software arrangements include consulting implementation services sold separately under consulting engagement contracts. Consulting revenue from

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REALNETWORKS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
these arrangements is generally accounted for separately from new software license revenue because the arrangements qualify as service transactions as defined in SOP  97-2. Revenue for consulting services is generally recognized as the services are performed.
      If the Company provides consulting services that are considered essential to the functionality of the software products, both the software product revenue and services revenue are recognized under contract accounting in accordance with the provisions of SOP 81-1, “Accounting for Performance of Construction-Type and Certain Production-Type Contracts”. Revenue from these arrangements is recognized under the percentage of completion method based on the ratio of direct labor hours incurred-to -date to total projected labor hours.
      For transactions not falling under the scope of SOP  97-2, the Company’s revenue recognition policies are in accordance with Securities and Exchange Commission (SEC) Staff Accounting Bulletin (SAB) 104, “Revenue Recognition,” and the FASB’s Emerging Issues Task Force Issue No.  00-21. SAB 104 was issued on December 17, 2003 and supercedes SAB 101, “Revenue Recognition.” The adoption of SAB 104 did not materially affect the Company’s revenue recognition policies, its results of operations, financial position or cash flows.
      Revenue attributable to an element in a customer arrangement is recognized when persuasive evidence of an arrangement exists and delivery has occurred, provided the fee is fixed or determinable, collectibility is probable and the arrangement does not require significant customization of the software. If at the outset of the customer arrangement, the Company determines that the arrangement fee is not fixed or determinable or that collectibility is not probable, the Company defers the revenue and recognizes the revenue when the arrangement fee becomes due and payable or as cash is received when collectibility concerns exist.
      For multiple element arrangements when Company-specific objective evidence of fair value exists for all of the undelivered elements of the arrangement, but does not exist for one or more of the delivered elements in the arrangement, the Company recognizes revenue under the residual method. Under the residual method, at the outset of the arrangement with a customer, the Company defers revenue for the fair value of its undelivered elements such as consulting services and product support and upgrades, and recognizes the revenue for the remainder of the arrangement fee attributable to the elements initially delivered, such as software licenses, when the criteria in SOP  97-2 have been met. If specific objective evidence does not exist for an undelivered element in a software arrangement, which may include distribution or other term-based arrangements in which the license fee includes support during the arrangement term, revenue is recognized over the term of the support period commencing upon delivery of the Company’s technology to the customer. For software license fees in single element arrangements such as consumer software sales and music copying or “burning,” revenue recognition typically occurs when the product is made available to the customer for download or when products are shipped to the customer, or in the case of music burns, when the burn occurs.
      Revenue from software license agreements with original equipment manufacturers (OEM) is recognized when the OEM delivers its product incorporating the Company’s software to the end user. In the case of prepayments received from an OEM, the Company generally recognizes revenue based on the actual products sold by the OEM. If the Company provides ongoing support to the OEM in the form of future upgrades, enhancements or other services over the term of the contract, revenue is generally recognized ratably over the term of the contract.
      Service revenue includes payments under support and upgrade contracts, media subscription services, and fees from consulting services and streaming media content hosting. Support and upgrade revenue is recognized ratably over the term of the contract, which typically is twelve months. Media subscription

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REALNETWORKS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
service revenue is recognized ratably over the period that services are provided, which is generally one to twelve months. Other service revenues are recognized when the services are performed.
      Fees generated from advertising appearing on the Company’s websites, and from advertising included in the Company’s products, are recognized as revenue over the terms of the contracts. The Company may guarantee a minimum number of advertising impressions, click-throughs or other criteria on the Company’s websites or products for a specified period. The Company recognizes the corresponding revenue as the delivery of the advertising occurs.
      G.  Research and Development. Costs incurred in research and development are expensed as incurred. Software development costs are required to be capitalized when a product’s technological feasibility has been established through the date the product is available for general release to customers. The Company has not capitalized any software development costs, as technological feasibility is generally not established until a working model is completed, at which time substantially all development is complete.
      H.  Stock-Based Compensation. The Company has elected to apply the disclosure-only provisions of Statement of Financial Accounting Standards (SFAS) No. 123, “Accounting for Stock-Based Compensation” (SFAS 123). Accordingly, the Company accounts for stock-based compensation transactions with employees using the intrinsic value method prescribed in Accounting Principles Board Opinion No. 25, “Accounting for Stock Options Issued to Employees,” (APB 25) and related interpretations. Compensation cost for employee stock options is measured as the excess, if any, of the fair value of the Company’s common stock at the date of grant over the stock option exercise price. Compensation cost for awards to non-employees is based on the fair value of the awards in accordance with SFAS 123 and related interpretations.
      The Company recognizes compensation cost related to fixed employee awards on an accelerated basis over the applicable vesting period using the methodology described in Financial Accounting Standards Board (FASB) Interpretation No. 28, “Accounting for Stock Appreciation Rights and Other Variable Stock Option or Award Plans.”
      At December 31, 2005, the Company had six stock-based employee compensation plans, which are described more fully in Note 10. The Company accounts for those plans under the recognition and measurement principles of APB 25 and related interpretations. The following table illustrates the effect on net income (loss) and net income (loss) per share if the Company had applied the fair value recognition provisions of SFAS 123 to stock-based employee compensation.
                           
    Years Ended December 31,
     
    2005   2004   2003
             
    (In thousands)
Net income (loss), as reported
  $ 312,345     $ (22,997 )   $ (21,451 )
Stock-based employee compensation expense included in reported net income (loss)
    128       695       1,120  
Less: Total stock-based employee compensation expense determined under fair value based method for all awards, net of related tax effects
    (14,860 )     (21,227 )     (33,899 )
                   
Pro forma net income (loss)
  $ 297,613     $ (43,529 )   $ (54,230 )
                   
Net income (loss) per share:
                       
 
Basic — as reported
  $ 1.84     $ (0.14 )   $ (0.13 )
 
Diluted — as reported
    1.70       (0.26 )     (0.34 )
 
Basic — pro forma
    1.75       (0.14 )     (0.13 )
 
Diluted — pro forma
    1.62       (0.26 )     (0.34 )

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REALNETWORKS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
      I.  Advertising Expenses. The Company expenses the cost of advertising and promoting its products as incurred. Such costs are included in sales and marketing expense and totaled $40.0 million in 2005, $13.0 million in 2004 and $6.2 million in 2003.
      J.  Depreciation and Amortization. Depreciation and amortization of equipment, software and leasehold improvements are computed using the straight-line method over the lesser of the estimated useful lives of the assets, generally three years, or the lease term. Depreciation is recognized using the straight-line method over the following approximate useful lives:
         
    Useful Life
     
Computer equipment and software
    3 years  
Office furniture and equipment
    3 years  
Leasehold improvements
    2 to 10  years  
      Depreciation expense for the years ended December 31, 2005, 2004 and 2003 was $10.3 million, $9.8 million and $10.4 million, respectively.
      K.  Income Taxes. The Company computes income taxes using the asset and liability method, under which deferred income taxes are provided for the temporary differences between the financial reporting basis and the tax basis of the Company’s assets and liabilities and operating loss and tax credit carryforwards. A valuation allowance is established when necessary to reduce deferred tax assets to the amount expected to be realized. Deferred tax assets and liabilities and operating loss and tax credit carryforwards are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences and operating loss and tax credit carryforwards are expected to be recovered or settled.
      L.  Trade Accounts Receivable. Trade accounts receivable are recorded at the invoiced amount and do not bear interest. The allowance for doubtful accounts is the Company’s best estimate of the amount of probable credit losses in the Company’s existing accounts receivable. The Company determines the allowance based on analysis of historical bad debts, customer concentrations, customer credit-worthiness and current economic trends. The Company reviews its allowance for doubtful accounts quarterly. Past due balances over 90 days and specified other balances are reviewed individually for collectibility. All other balances are reviewed on an aggregate basis. Account balances are written off against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote. The Company does not have any off-balance sheet credit exposure related to its customers. As of December 31, 2005, no one customer accounted for more than 10% of total trade accounts receivable. As of December 31, 2004 and 2003, one international customer accounted for approximately 12% and 20%, respectively, of the total trade accounts receivable.
      M.  Derivative Financial Instruments. The Company conducts business internationally in several currencies. As such, it is exposed to adverse movements in foreign currency exchange rates. A portion of these risks are managed through the use of financial derivatives, but fluctuations could impact the Company’s results of operations and financial position. The Company’s foreign currency risk management program reduces, but does not entirely eliminate, the impact of currency exchange rate movements.
      Generally, the Company’s practice is to manage foreign currency risk for the majority of material short-term intercompany balances through the use of foreign currency forward contracts. These contracts require the Company to exchange currencies at rates agreed upon at the contract’s inception. Because the impact of movements in currency exchange rates on forward contracts offsets the related impact on the short-term intercompany balances, these financial instruments help alleviate the risk that might otherwise result from certain changes in currency exchange rates. The Company does not designate its foreign exchange forward contracts related to short-term intercompany accounts as hedges and, accordingly, the

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REALNETWORKS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
Company adjusts these instruments to fair value through results of operations. However, the Company may periodically hedge a portion of its foreign exchange exposures associated with material firmly committed transactions and long-term investments.
      All derivatives, whether designated in hedging relationships or not, are recorded on the balance sheet at fair value. If the derivative is designated a hedge, then depending on the nature of the hedge, changes in fair value will either be recorded immediately in results of operations, or be recognized in other comprehensive income until the hedged item is recognized in results of operations.
      The following foreign currency contracts were outstanding and recorded at fair value (in thousands):
                                 
        Contract    
    Contract Amount   Amount    
December 31, 2005   (Local Currency)   (US Dollars)   Fair Value
             
British Pounds (“GBP”) (contracts to receive GBP/pay US$)
    (GBP )     1,000     $ 1,736     $ (15 )
Euro (“EUR”) (contracts to pay EUR/receive US$)
    (EUR )     1,260     $ 1,514     $ 23  
Japanese Yen (“YEN”) (contracts to receive YEN/pay US$)
    (YEN )     30,000     $ 251     $ 4  
                                 
        Contract    
    Contract Amount   Amount    
December 31, 2004   (Local Currency)   (US Dollars)   Fair Value
             
British Pounds (“GBP”) (contracts to receive GBP/pay US$)
    (GBP )     780     $ 1,502     $ (1 )
Euro (“EUR”) (contracts to pay EUR/receive US$)
    (EUR )     2,650     $ 3,527     $ (88 )
Japanese Yen (“YEN”) (contracts to receive YEN/pay US$)
    (YEN )     123,000     $ 1,168     $ 27  
      No derivative instruments which were designated as hedges for accounting purposes were outstanding at December 31, 2005 and 2004.
      N.  Net Income (Loss) Per Share. Basic net income (loss) per share is computed by dividing net income (loss) by the weighted average number of common shares outstanding during the period. Diluted net income (loss) per share is computed by dividing net income (loss) by the weighted average number of common and dilutive potential common shares outstanding during the period. As the Company had a net loss in 2004 and 2003, basic and diluted net loss per share are the same for those periods. Potentially dilutive securities outstanding were not included in the computation of diluted net loss per common share

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
because to do so would have been anti-dilutive. The share count used to compute basic and diluted net income (loss) per share is calculated as follows (in thousands):
                           
    Years Ended December 31,
     
    2005   2004   2003
             
Weighted average shares outstanding
    169,986       169,056       160,580  
Less restricted shares
          149       271  
                   
Shares used to compute basic net income (loss) per share
    169,986       168,907       160,309  
                   
Dilutive potential common shares:
                       
 
Stock options
    3,425              
 
Convertible debt
    10,750              
                   
Shares used to compute diluted net income (loss) per share
    184,161       168,907       160,309  
                   
      Potentially dilutive securities for the year ended December 31, 2005 included options to purchase approximately 31.0 million common shares with a weighted average exercise price of $5.78 per share. Potentially dilutive securities for the year ended December 31, 2004 included options to purchase approximately 35.5 million common shares with a weighted average exercise price of $7.13 per share and approximately 10.8 million contingently issuable common shares related to convertible debt described in Note 10. Potentially dilutive securities for the year ended December 31, 2003 included options to purchase approximately 36.6 million common shares with a weighted average exercise price of $7.05 per share and approximately 10.8 million contingently issuable common shares related to convertible debt.
      O.  Comprehensive Income (Loss). The Company’s comprehensive income (loss) for 2005, 2004 and 2003 consisted of net income (loss), unrealized gains (losses) on marketable securities and the gross amount of foreign currency translation gains (losses). The tax effect of the foreign currency translation gains (losses) and unrealized gains (losses) on investments has been taken into account, if applicable.
      The components of accumulated other comprehensive income are as follows (in thousands):
                 
    December 31,
     
    2005   2004
         
Unrealized gains on investments, including taxes of $13,592 in 2005 and $16,916 in 2004
  $ 28,717     $ 14,905  
Foreign currency translation adjustments
    (1,993 )     (316 )
             
    $ 26,724     $ 14,589  
             
      P.  Foreign Currency. The Company considers the functional currency of its foreign subsidiaries to be the local currency of the country in which the subsidiary operates. Assets and liabilities of foreign operations are translated into U.S. dollars using rates of exchange in effect at the end of the reporting period. Income and expense accounts are translated into U.S. dollars using average rates of exchange. The net gain or loss resulting from translation is shown as translation adjustment and included in accumulated other comprehensive income (loss) in shareholders’ equity. Gains and losses from foreign currency transactions are included in the consolidated statements of operations. There were no significant gains or losses on foreign currency transactions in 2005, 2004 and 2003.
      Q.  Use of Estimates. The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.
      R.  Impairment of Long-Lived Assets. SFAS 144 provides a single accounting model for long-lived assets to be disposed of. SFAS 144 also changes the criteria for classifying an asset as held for sale, and broadens the scope of businesses to be disposed of that qualify for reporting as discontinued operations and changes the timing of recognizing losses on such operations.
      In accordance with SFAS 144, the Company reviews its long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets held and used is measured by a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated by the asset. If such assets are considered to be impaired, the impairment to be recognized is measured by the amount by which the carrying amount of the assets exceeds their fair value. Assets to be disposed of are separately presented on the balance sheet and reported at the lower of their carrying amount or fair value less costs to sell, and are no longer depreciated.
      S.  Goodwill and Intangible Assets. Goodwill represents the excess of the purchase price over the fair value of identifiable tangible and intangible assets acquired and liabilities assumed in business combinations accounted for under the purchase method. Goodwill and intangible assets not subject to amortization are tested annually for impairment, and are tested for impairment more frequently if events and circumstances indicate that the asset might be impaired. Factors the Company considers important which could trigger an impairment review include the following:
  •  poor economic performance relative to historical or projected future operating results;
 
  •  significant negative industry, economic or company specific trends;
 
  •  changes in the manner of our use of the assets or the plans for our business; and
 
  •  loss of key personnel.
      In accordance with SFAS 142, we review our goodwill for impairment annually, or more frequently, if facts and circumstances warrant a review. The provisions of SFAS 142 require a two-step test be performed to assess goodwill for impairment. First, the fair value of each reporting unit is compared to its carrying value. If the fair value exceeds the carrying value, goodwill is not impaired and no further testing is performed. The second step is performed if the carrying value exceeds the fair value. The implied fair value of the reporting unit’s goodwill must be determined and compared to the carrying value of the goodwill. If the carrying value of a reporting unit’s goodwill exceeds its implied fair value, an impairment loss equal to the difference will be recorded. In the fourth quarters of 2005, 2004 and 2003, the Company performed a similar test to that described above in connection with its annual impairment test required under SFAS 142. In each period tested, the implied fair value of the reporting units exceeded their respective carrying amounts, which supported that goodwill was not impaired and no further testing was required.
      T.  Reclassifications. Certain reclassifications have been made to the 2004 and 2003 consolidated financial statements to conform to the 2005 presentation.
      U.  New Accounting Pronouncements. In December 2004, the FASB issued SFAS No. 123 (revised 2004), “Share-Based Payment” (SFAS 123R), which requires the measurement of all share-based payments to employees, including grants of employee stock options, using a fair-value-based method and the recording of such expense in an entity’s statement of income. The Company adopted the provisions of SFAS 123R on January 1, 2006. The pro forma disclosures previously permitted under SFAS 123 no longer will be an alternative to financial statement recognition. See “Stock-Based Compensation” (Note 1 (H)) for the pro forma net income (loss) and net income (loss) per share amounts, for the years ended

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
December 31, 2005, 2004 and 2003, as if the Company had applied the fair value recognition provisions of SFAS 123 to measure compensation expense for employee stock incentive awards. Upon adoption during the quarter ending March 31, 2006, the Company will recognize stock-based compensation using the modified prospective method and expects the adoption to have a material impact on the Company’s consolidated financial statements.
Note 2. Cash and Cash Equivalents and Short-Term Investments
      The Company considers all short-term investments as available-for-sale. Accordingly, these investments are carried at fair value which is based on quoted market prices. The Company had net unrealized losses on short-term investments of approximately $0.3 million at December 31, 2005 and 2004. All short-term investments have remaining contractual maturities of two years or less.
      The Company’s cash, cash equivalents and short-term investments consist of the following (in thousands):
                                     
        Gross   Gross    
    Amortized   Unrealized   Unrealized   Estimated
December 31, 2005   Cost   Gains   Losses   Fair Value
                 
Cash and cash equivalents:
                               
 
Cash
  $ 2,455     $     $     $ 2,455  
 
Money market mutual funds
    587,256                     587,256  
 
Corporate notes & bonds
    49,234                   49,234  
 
U.S. Government agency securities
    13,026                   13,026  
                         
   
Total cash and cash equivalents
    651,971                   651,971  
                         
Short-term investments:
                               
 
U.S. Government agency securities
    129,658             (302 )     129,356  
                         
   
Total short-term investments
    129,658             (302 )     129,356  
                         
   
Total cash, cash equivalents and short-term investments
  $ 781,629     $     $ (302 )   $ 781,327  
                         
Restricted cash equivalents
  $ 17,300     $     $     $ 17,300  
                         

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
                                     
        Gross   Gross    
    Amortized   Unrealized   Unrealized   Estimated
December 31, 2004   Cost   Gains   Losses   Fair Value
                 
Cash and cash equivalents:
                               
 
Cash
  $ 4,613     $     $     $ 4,613  
 
Money market mutual funds
    63,245                     63,245  
 
Corporate notes & bonds
    74,806                   74,806  
 
U.S. Government agency securities
    76,762                   76,762  
                         
   
Total cash and cash equivalents
    219,426                   219,426  
                         
Short-term investments:
                               
 
U.S. Government agency securities
    144,534             (339 )     144,195  
                         
   
Total short-term investments
    144,534             (339 )     144,195  
                         
   
Total cash, cash equivalents and short-term investments
  $ 363,960     $     $ (339 )   $ 363,621  
                         
Restricted cash equivalents
  $ 20,151     $     $     $ 20,151  
                         
      At December 31, 2005, restricted cash equivalents represent (a) cash equivalents pledged as collateral against a $10.0 million letter of credit in connection with a lease agreement for the Company’s corporate headquarters and (b) cash equivalents pledged as collateral against a $7.3 million letter of credit with a bank which represents collateral on the lease of a building located near the Company’s corporate headquarters.
      Realized gains or losses on sales of available-for-sale securities for 2005, 2004 and 2003 were not significant.
      As of December 31, 2005, the Company’s short-term investments were invested in U.S. Government agency securities that were available-for-sale. The securities fair value at December 31, 2005 was approximately $129.4 and the gross unrealized loss related to these securities was approximately $0.3 million. The securities have been in a continuous unrealized loss position for less than twelve months.
      Market values were determined for each individual security in the investment portfolio. The declines in value of these investments is primarily related to changes in interest rates and are considered to be temporary in nature.
      The contractual maturities of available-for-sale debt securities at December 31, 2005 are as follows (in thousands):
                   
    Amortized   Estimated
    Cost   Fair Value
         
Within one year
  $ 115,494     $ 115,195  
Between one year and two years
    14,164       14,161  
             
 
Short-term investments
  $ 129,658     $ 129,356  
             
Note 3. Notes Receivable from Related Parties and Shareholder
      Notes receivable from related parties are carried at the estimated net realizable value and consist of three cash loans made in 2000 by Listen.Com, Inc. (Listen), a company acquired by RealNetworks in 2003, to certain former officers of Listen. In September 2005, one note with an interest rate of 6.13% was satisfied. The remaining two notes receivable from a related party were due in February and April 2005

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
and bore interest rates of 6.46% and 6.60%, respectively. These two notes were satisfied in April 2005. No amounts remained outstanding related to these notes at December 31, 2005. The amount related to the three notes that were outstanding at December 31, 2004 was $0.1 million.
      Note receivable from shareholder was carried at the net realizable value and consisted of a full recourse note issued as consideration for the exercise of Listen stock options by an individual that was an employee of the Company through December 2004 and was an employee of Listen on the date of issuance. The note bore interest at a rate of 5.28% and was due seven years from the date of issuance. The amount of the note receivable from shareholder that was outstanding at December 31, 2004 was not significant and was satisfied in March 2005. No amounts remained outstanding related to this note at December 31, 2005.
Note 4. Business Combinations: Goodwill & Intangible Assets
A. Business Combination in 2005.
      On May 6, 2005, the Company acquired all of the outstanding securities of Mr. Goodliving Ltd. (Mr. Goodliving), in exchange for approximately $15.6 million in cash payments. Included in the purchase price is $0.5 million in estimated acquisition-related expenditures consisting primarily of professional fees. In addition, the Company may be obligated to pay up to $1.6 million over a four-year period to certain Mr. Goodliving employees in the form of a management incentive plan if certain performance criteria are achieved. Such amounts are not included in the aggregate purchase price and, to the extent earned, will be recorded as compensation expense over the related employment periods. The accrued compensation cost related to this plan was approximately $0.3 million for the year ended December 31, 2005 and is included in the consolidated balance sheet in accrued and other liabilities.
      Mr. Goodliving is a developer and publisher of mobile games located in Helsinki, Finland. The Company believes that combining Mr. Goodliving’s assets and distribution network with the Company’s downloadable, PC-based games assets and distribution platform will enhance the Company’s entry into the mobile games market. The results of Mr. Goodliving’s operations are included in the Company’s consolidated financial statements starting from the date of acquisition.
      A summary of the purchase price for the acquisition is as follows (in thousands):
           
Cash
  $ 15,089  
Estimated direct acquisition costs
    534  
       
 
Total
  $ 15,623  
       
      The aggregate purchase consideration has been allocated to the assets and liabilities acquired, including identifiable intangible assets, based on their respective estimated fair values as summarized below. The respective estimated fair values were determined by an independent third party appraisal at the acquisition date and resulted in excess purchase consideration over the net tangible and identifiable intangible assets acquired of $12.2 million. Goodwill in the amount of $12.8 million is not deductible for tax purposes. Pro forma results are not presented, as they are not material to the Company’s overall financial statements.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
      A summary of the preliminary allocation of the purchase price is as follows (in thousands):
           
Current assets
  $ 1,624  
Property and equipment
    10  
Technology/ Games
    1,460  
Tradenames/ Trademarks
    400  
Distributor/ Customer Relationships
    1,500  
Goodwill
    12,745  
Current liabilities
    (756 )
Net deferred tax liabilities
    (497 )
Long-term notes payable
    (863 )
       
 
Net assets acquired
  $ 15,623  
       
      Technology/ Games have a weighted average estimated useful life of two years. Tradenames and trademarks have a weighted average estimated useful life of four years. Distributor and customer relationships have a weighted average estimated useful life of five years.
B. Business Combination in 2004.
      In January 2004, the Company acquired all of the outstanding securities of GameHouse, Inc. (GameHouse) in exchange for approximately $9.1 million in cash payments, including an estimated future payment of $0.1 million to cover certain tax obligations of the selling shareholders, and 3.0 million shares and options to acquire 0.3 million shares of RealNetworks common stock valued at approximately $20.9 million. The value assigned to the stock portion of the purchase price was $6.40 per share based on the average closing price of RealNetworks’ common stock for the five days beginning two days prior to and ending two days after January 26, 2004 (the date of the Agreement and Plan of Merger). Options issued were valued based on the Black-Scholes options pricing model. Included in the purchase price is $0.4 million in acquisition-related expenditures consisting primarily of professional fees. Certain former GameHouse shareholders are eligible to receive up to $5.5 million over a four-year period, payable in cash or, at the Company’s discretion, in RealNetworks common stock valued in that amount provided they remain employed by RealNetworks during such period. In addition, the Company may be obligated to pay up to $1.0 million over a four-year period to certain GameHouse employees in the form of a management incentive plan. Such amounts are not included in the aggregate purchase price and, to the extent earned, are being recorded as compensation expense over the related employment periods.
      GameHouse is a developer, publisher and distributor of downloadable PC and mobile games. The Company believes that combining GameHouse’s assets with RealNetworks’ subscription games service and downloadable games distribution platform will strengthen the Company’s position in the PC games market. The results of GameHouse’s operations are included in RealNetworks’ consolidated financial statements starting from the date of acquisition.
      A summary of the purchase price for the acquisition is as follows (in thousands):
           
Cash
  $ 9,131  
Fair value of RealNetworks common stock and options issued
    20,901  
Direct acquisition costs
    350  
       
 
Total
  $ 30,382  
       

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
      The aggregate purchase consideration has been allocated to the assets and liabilities acquired, including identifiable intangible assets, based on their respective estimated fair values by an independent third-party appraisal as summarized below. The respective estimated fair values were determined as of the acquisition date and resulted in excess purchase consideration over the net tangible and identifiable intangible assets acquired of $21.9 million. Goodwill in the amount of $21.9 million is not deductible for tax purposes. Pro forma results are not presented, as they are not material to the Company’s overall financial statements.
      A summary of the allocation of the purchase price is as follows (in thousands):
           
Current assets
  $ 1,315  
Property and equipment
    82  
Technology/ Games
    5,200  
Tradename
    1,600  
Customer list
    400  
Goodwill
    21,894  
Current liabilities
    (331 )
Deferred stock compensation
    222  
       
 
Net assets acquired
  $ 30,382  
       
      Technology/ Games have a weighted average estimated useful life of two years. Tradename and customer list have a weighted average estimated useful life of four years.
C. Business Combination in 2003.
      In August 2003, the Company acquired all of the outstanding securities of Listen in exchange for approximately $18.8 million in cash payments, including a $1.5 million payment made in January 2004 based on the achievement of a specified milestone, and 3.8 million shares and 0.4 million options to acquire shares of RealNetworks common stock valued at $19.4 million. The value assigned to the stock portion of the purchase price was $4.72 per share based on the average closing price of RealNetworks’ common stock for the five days beginning two days prior to and ending two days after April 21, 2003 (the date of the Agreement and Plan of Merger and Reorganization). Options issued were valued based on the Black-Scholes options pricing model. Included in the purchase price is $0.7 million in acquisition-related expenditures consisting primarily of professional fees. In addition, as of the acquisition date, RealNetworks had invested $7.3 million in Listen in the form of convertible promissory notes that became a part of the purchase consideration. The cash balance at Listen on the acquisition date was $4.9 million. As part of the acquisition, a management incentive plan was established whereby certain employees of Listen could be entitled over a two-year period to receive payments in cash or stock having a value of up to $3.0 million.
      Listen operated an on-demand and premium, commercial-free music subscription service for which it charged monthly subscription fees. It also provided its subscribers with the ability to copy or “burn” music to compact discs for which it charged a per-track fee. The Company believed that combining the services of Listen with the Company’s digital music assets and distribution network would enable the Company to create a compelling digital music experience. The results of Listen’s operations are included in the Company’s consolidated financial statements since the date of acquisition.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
      A summary of the purchase price for the acquisition is as follows (in thousands):
           
Cash
  $ 18,754  
Fair value of RealNetworks common stock and options issued
    19,376  
Convertible notes receivable converted upon acquisition
    7,300  
Direct acquisition costs
    735  
       
 
Total
  $ 46,165  
       
      The total purchase consideration has been allocated to the assets and liabilities acquired, including identifiable intangible assets, based on their respective estimated fair values as summarized below. The respective fair values were determined by an independent third party appraisal at the acquisition date. Goodwill in the amount of $37.4 million is not deductible for tax purposes.
      A summary of the allocation of the purchase price is as follows (in thousands):
           
Current assets
  $ 6,738  
Property and equipment
    1,435  
Other assets
    988  
Tradenames
    132  
Patents
    252  
Subscriber and Distribution Agreements
    346  
Goodwill
    37,400  
Current liabilities
    (1,879 )
Shareholder notes receivable
    83  
Deferred stock compensation
    670  
       
 
Net assets acquired
  $ 46,165  
       
      Tradenames and patents have a weighted average estimated useful life of one year and subscriber and distribution agreements have a weighted average estimated useful life of four years.
D. Goodwill and Intangible Assets.
      Goodwill is the excess of the purchase price (including liabilities assumed and direct acquisition related costs) over the fair value of the tangible and identifiable intangible assets acquired through acquisitions of businesses.
      Goodwill, net of accumulated amortization, changed during 2005 as follows:
           
Goodwill, net at December 31, 2004
  $ 119,217  
 
Acquisition of Mr. Goodliving
    12,745  
 
Deferred tax adjustment
    (7,528 )
 
Effects of foreign currency translation
    (1,104 )
       
Goodwill, net at December 31, 2005
  $ 123,330  
       
      As of December 31, 2005, other intangible assets acquired in business combinations consisted of acquired technology, tradenames, patents, and subscriber and distribution agreements. Amortization expense related to these assets was $4.0 million, $3.6 million and $0.7 million in 2005, 2004 and 2003, respectively, and was $1.0 million and $0.4 million in 2005 and 2004, respectively, related to purchased

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
intangible assets. Amortization expense related to acquired and purchased intangible assets is estimated to be $2.9 million, $2.2 million, $1.3 million, $0.8 million and $0.2 million in 2006, 2007, 2008, 2009 and 2010, respectively.
Note 5. Equity Investments
      RealNetworks has made minority equity investments for business and strategic purposes through the purchase of voting capital stock of companies. The Company’s investments in publicly traded companies are available for sale, carried at current market value and are classified as long-term. The Company periodically evaluates whether declines in fair value, if any, of its investments are other-than-temporary. This evaluation consists of a review of qualitative and quantitative factors. For investments with publicly quoted market prices, these factors include the time period and extent by which its accounting basis exceeds its quoted market price. The Company also considers other factors to determine whether declines in fair value are other-than-temporary, such as the investee’s financial condition, results of operations and operating trends. The evaluation also considers publicly available information regarding the investee companies. For investments in private companies with no quoted market price, the Company considers similar qualitative and quantitative factors and also considers the implied value from any recent rounds of financing completed by the investee. Based upon an evaluation of the facts and circumstances during 2005, the Company determined that an other-than-temporary decline in fair value had occurred in one of its privately-held investments, resulting in an impairment charge of $0.3 million to reflect changes in the fair value of the investment in the results of operations. Based upon an evaluation of the facts and circumstances during 2004, the Company determined that other-than-temporary declines in fair value had occurred in one of its privately-held investments resulting in an impairment charge of $0.5 million to reflect changes in the fair value of this investment in the results of operations. Based upon an evaluation of the facts and circumstances during 2003, the Company determined that other-than-temporary declines in fair value had occurred in two of its publicly traded investments resulting in impairment charges of $0.4 million to reflect changes in the fair value of these investments in the results of operations.
      The effects of these impairments on cost and carrying value are incorporated into the values below. A summary of the investments is as follows (in thousands):
                   
    December 31,
     
    2005   2004
         
Privately held investments
               
 
Cost
  $ 12,500     $ 39,571  
 
Carrying value
    2,716       3,403  
Publicly traded investments
               
 
Cost
    913       1,034  
 
Carrying value
  $ 43,447     $ 33,185  
      Privately held investments include investments accounted for using the cost and equity methods.
      As of December 31, 2005, the Company owned marketable equity securities of J-Stream Inc., a Japanese media services company, representing approximately 10.6% of J-Stream’s outstanding shares. These securities are accounted for by the Company as available-for-sale securities. The market value of these shares has increased from the Company’s original cost of approximately $0.9 million, resulting in a carrying value of $43.4 million and $33.1 million at December 31, 2005 and 2004, respectively. The increase over the Company’s cost basis, net of tax effects is $28.9 million and $15.2 million at December 31, 2005 and December 31, 2004, respectively, and is reflected as a component of accumulated other comprehensive income. The Company recently disposed of a portion of its investment in J-Stream, through open market trades, which resulted in net proceeds of approximately $11.9 million, for which the

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
Company recognized a gain, net of tax, of approximately $8.4 million during the year ended December 31, 2005. The disposition resulted in a tax expense and a related offset to accumulated other comprehensive income of $3.3 million during the year ended December 31, 2005. There were no similar gains or losses in 2004 or 2003. The disposition reduced the Company’s ownership interest from approximately 13.5% to 10.6%. The market for J-Stream’s shares is relatively limited and the share price is volatile. Although the carrying value of the Company’s investment in J-Stream was approximately $43.4 million at December 31, 2005, there can be no assurance that a gain of this magnitude, or any gain, can be realized through the disposition of these shares.
Note 6. Investment in MusicNet
      The Company’s investment in MusicNet, a joint venture with several media companies to create a platform for online music subscription services, was accounted for under the equity method of accounting. On April 12, 2005, the Company disposed of all of its preferred shares and convertible notes in MusicNet to a private equity firm, Baker Capital, in connection with the sale of all of the capital stock of MusicNet. The Company received approximately $7.2 million of cash proceeds in connection with the closing of the transaction and received an additional $0.4 million in connection with the expiration of an escrow arrangement in August 2005. The Company also has the right to receive up to an additional $2.3 million in cash upon the expiration of an indemnity escrow arrangement which expires on the one-year anniversary of the transaction date.
      The Company recorded in its statement of operations its equity share of MusicNet’s net loss through the date of disposition, which was $1.1 million, $4.4 million and $5.4 million for the years ended December 31, 2005, 2004 and 2003, respectively. For purposes of calculating the Company’s equity in net loss of MusicNet, the convertible notes were treated on an “as if” converted basis due to the nature and terms of the convertible notes. As a result, the losses recorded by the Company represented approximately 36.1% of MusicNet’s net losses through the date of disposition in 2005 and 36.1% and 36.9% for the years ended December 31, 2004 and 2003, respectively. As of December 31, 2005, the Company no longer held an ownership interest in MusicNet. As of December 31, 2004, the Company’s ownership interest in the outstanding shares of capital stock of MusicNet was approximately 24.9%. The Company recognized approximately $0.9 million, $0.7 million and $1.1 million of revenue in 2005, 2004 and 2003, respectively, related to license and services agreements with MusicNet.
Note 7. Accrued and Other Liabilities
      The following table summarizes the Company’s accrued and other liabilities (in thousands):
                 
    December 31,
     
    2005   2004
         
Employee compensation, commissions and benefits
  $ 11,413     $ 11,133  
Royalties and costs of sales and fulfillment
    24,740       18,945  
Legal fees and contingent legal fees
    17,815        
Sales, VAT and other taxes payable
    16,562       4,307  
Accrued charitable donations
    15,401        
Other
    26,409       15,648  
             
Total
  $ 112,340     $ 50,033  
             
Note 8. Loss on Excess Office Facilities and Content Agreement
      In October 2000, the Company entered into a 10-year lease agreement for additional office space located near its corporate headquarters in Seattle, Washington. During 2001, the Company re-evaluated its

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facilities requirements and, as a result, decided to permanently sublet all of this office space. The market for office space in Seattle has significantly declined from the date the Company entered into this lease. As a result, the Company recorded losses of $22.2 million during the year ended December 31, 2001. For the year ended December 31, 2001, these losses represented approximately $15.2 million of rent and operating expenses over the remaining life of the lease, net of expected sublease income of $38.1 million, and approximately $7.0 million for the write-down of leasehold improvements to their estimated fair value. The Company’s estimates were based upon many factors including projections of sublease rates and the time period required to locate tenants. During the year ended December 31, 2002, the Seattle real estate market continued to display significant weakness, which was reflected in both increasing vacancy rates and declining rental rates. Based on discussions with prospective tenants, the Company concluded that the excess office facilities were not likely to be sublet at rates used in the original loss estimates. As a result, the Company recorded additional losses of $17.2 million during the year ended December 31, 2002. During 2003, the Company secured an additional tenant at a sublease rate lower than the rate used in previous loss estimates. As a result, the Company adjusted its estimates to reflect the lower lease rate and recorded an additional loss of $7.1 million. The loss estimate as of December 31, 2005 includes $12.5 million of expected future sublease income, which is committed under current sublease contracts. The Company did not identify any factors which caused it to revise its estimates during the years ended December 31, 2005 and 2004. The Company also recorded an accrual for estimated future losses on excess office facilities in its allocation of the Listen purchase price. The Company regularly evaluates the market for office space. If the market for such space declines further in future periods or if the Company is unable to sublease the space based on its current estimates, the Company may have to revise its estimates, which may result in additional losses on excess office facilities. Although the Company believes its estimates are reasonable, additional losses may result if actual experience differs from projections.
      During the quarter ended September 30, 2004, the Company renegotiated its existing lease for the Company’s headquarters building. In addition, the Company ceased use of approximately 16,000 square feet of office space, which was returned to the landlord in May 2005 in accordance with the amended lease agreement. The Company recorded a loss on excess office facilities of approximately $0.9 million related to the expensing of net leasehold improvements and rent for the period between October 1, 2004 and April 30, 2005 in connection with the excess space the Company vacated as of September 30, 2004.
      During the quarter ended March 31, 2004, the Company cancelled a content licensing agreement with one of its content partners. Under the terms of the cancellation agreement, the Company gave up rights to use the content and ceased using the content in any of its products or services as of March 31, 2004. The resulting expense of $4.9 million represents the estimated fair value of payments to be made in accordance with the terms of the cancellation agreement.

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      A summary of activity for the accrued loss on excess office facilities and content agreement is as follows (in thousands):
           
Accrued loss at December 31, 2002
  $ 25,935  
 
Revisions to estimates in accrued loss on excess office facilities in 2003
    7,098  
 
Accrued loss related to Listen
    115  
 
Less amounts paid on accrued loss on excess office facilities in 2003, net of sublease income
    (4,089 )
       
Accrued loss at December 31, 2003
    29,059  
 
Less amounts paid on accrued loss on excess office facilities in 2004, net of sublease income
    (4,925 )
 
Accrued loss on excess office facilities in 2004
    126  
 
Loss on content agreement initially recorded in 2004
    4,938  
 
Less amounts paid on content agreement in 2004, net of interest expense
    (2,021 )
       
Accrued loss at December 31, 2004
    27,177  
 
Less amounts paid on accrued loss on excess office facilities in 2005, net of sublease income
    (6,244 )
 
Less amounts paid on content agreement in 2005, net of interest expense
    (2,917 )
       
Accrued loss at December 31, 2005
  $ 18,016  
       
Note 9. Convertible Debt
      During 2003, the Company issued $100 million aggregate principal amount of zero coupon convertible subordinated notes due July 1, 2010, pursuant to Rule 144A under the Securities Act of 1933, as amended. The notes are subordinated to any Company senior debt, and are also effectively subordinated in right of payment to all indebtedness and other liabilities of its subsidiaries. The notes are convertible into shares of the Company’s common stock based on an initial effective conversion price of approximately $9.30 if (1) the closing sale price of the Company’s common stock exceeds $10.23, subject to certain restrictions, (2) the notes are called for redemption, (3) the Company makes a significant distribution to its shareholders or becomes a party to a transaction that would result in a change in control, or (4) the trading price of the notes falls below 95% of the value of common stock that the notes are convertible into, subject to certain restrictions; one of which allows the Company, at its discretion, to issue cash or common stock or a combination thereof upon conversion. On or after July 1, 2008, the Company has the option to redeem all or a portion of the notes that have not been previously purchased, repurchased or converted, in exchange for cash at 100% of the principal amount of the notes. The purchaser may require the Company to purchase all or a portion of its notes in cash on July 1, 2008 at 100% of the principal amount of the notes. As a result of this issuance, the Company received proceeds of $97.0 million, net of offering costs. The offering costs are included in other assets and are being amortized over a 5-year period. Interest expense from the amortization of offering costs in the amount of $0.6 million, $0.6 million and $0.3 million is recorded in interest income, net for the years ended December 31, 2005, 2004 and 2003, respectively.
Note 10. Shareholders’ Equity
      A.  Preferred Stock. Each share of Series A preferred stock entitles the holder to one thousand votes and dividends equal to one thousand times the aggregate per share amount of dividends declared on the common stock. There are no shares of Series A preferred stock outstanding.

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      Undesignated preferred stock will have rights and preferences that are determinable by the Board of Directors when determination of a new series of preferred stock has been established.
      B.  Shareholder Rights Plan. On October 16, 1998, the Company’s board of directors declared a dividend of one preferred share purchase right (Right) in connection with its adoption of a Shareholder Rights Plan dated December 4, 1998, for each outstanding share of the Company’s common stock on December 14, 1998 (Record Date). Each share of common stock issued after the Record Date will be issued with an attached Right. The Rights will not immediately be exercisable and detachable from the common stock. The Rights will become exercisable and detachable only following the acquisition by a person or a group of 15 percent or more of the outstanding common stock or ten days following the announcement of a tender or exchange offer for 15 percent or more of the outstanding common stock (Distribution Date). After the Distribution Date, each Right will entitle the holder to purchase for $37.50 (Exercise Price), a fraction of a share of the Company’s Series A preferred stock with economic terms similar to that of one share of the Company’s common stock. Upon a person or a group acquiring 15 percent or more of the outstanding common stock, each Right will allow the holder (other than the acquirer) to purchase common stock or securities of the Company having a then current market value of two times the Exercise Price of the Right. In the event that following the acquisition of 15 percent of the common stock by an acquirer, the Company is acquired in a merger or other business combination or 50 percent or more of the Company’s assets or earning power are sold, each Right will entitle the holder to purchase for the Exercise Price, common stock or securities of the acquirer having a then current market value of two times the Exercise Price. In certain circumstances, the Rights may be redeemed by the Company at a redemption price of $0.0025 per Right. If not earlier exchanged or redeemed, the Rights will expire on December 4, 2008.
      C.  Equity Compensation Plans. The Company has six equity compensation plans (Plans) to compensate employees and Directors for past and future services and has reserved approximately 89.1 million shares of common stock for option grants under the Plans. Generally, options vest based on continuous employment, over a four or five-year period. The options expire in either seven, ten or twenty years from the date of grant and are exercisable at the fair market value of the common stock at the grant date.

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      A summary of stock option related activity is as follows:
                                   
        Options Outstanding    
    Shares       Weighted
    Available   Number   Weighted   Average Fair
    for Grant   of Shares   Average   Value-
    in (000’s)   in (000’s)   Exercise Price   Grants
                 
Balance at December 31, 2002
    17,198       34,587     $ 7.23          
 
Options granted at or above common stock price
    (9,122 )     9,122       5.70     $ 3.27  
 
Options granted below common stock price
    (377 )     377       1.81       4.03  
 
Options exercised
          (2,352 )     3.72          
 
Options canceled
    5,090       (5,090 )     7.01          
                         
Balance at December 31, 2003
    12,789       36,644       7.05          
 
Options granted at or above common stock price
    (9,130 )     9,130       5.78       2.78  
 
Options granted below common stock price
    (321 )     321       1.32       4.40  
 
Options exercised
          (3,103 )     2.20          
 
Options canceled
    7,515       (7,515 )     6.90          
                         
Balance at December 31, 2004
    10,853       35,477       7.13          
Additional options authorized, net of retired shares
    4,257                      
Options granted at or above common stock price
    (10,633 )     10,633       5.87       2.57  
Options exercised
          (3,631 )     5.14          
Options canceled
    6,857       (6,857 )     7.03          
                         
Balance at December 31, 2005
    11,334       35,622     $ 6.95          
                         
      The fair value of options granted was determined using the Black-Scholes model. The following weighted average assumptions were used to perform the calculations:
                         
    Years Ended
    December 31,
     
    2005   2004   2003
             
Expected dividend yield
    0 %     0 %     0 %
Risk-free interest rate
    3.76 %     2.54 %     2.13 %
Expected life (years)
    4.4       4.4       4.2  
Volatility
    54 %     59 %     80 %

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      The following table summarizes information about stock options outstanding at December 31, 2005:
                                         
    Options Outstanding        
         
        Weighted       Options Exercisable
        Average        
        Remaining   Weighted       Weighted
    Number   Contractual   Average       Average
    of Shares   Life (Years)   Exercise   Number of   Exercise
Exercise Prices   (in 000’s)   (in 000’s)   Price   Shares   Price
                (in 000’s)    
$ 0.02 — $ 4.85
    4,088       14.78     $ 3.40       2,544     $ 2.96  
$ 4.86 — $ 5.07
    4,879       7.50       5.01       481       5.01  
$ 5.08 — $ 5.76
    4,118       16.06       5.42       572       5.49  
$ 5.78 — $ 5.94
    3,975       17.71       5.90       1,592       5.92  
$ 5.96 — $ 6.35
    4,208       17.46       6.12       1,647       6.11  
$ 6.37 — $ 7.21
    2,400       17.57       6.77       753       6.82  
$ 7.22 — $ 7.22
    6,119       15.67       7.22       5,923       7.22  
$ 7.24 — $10.14
    3,973       11.15       8.32       1,754       8.92  
$10.39 — $46.19
    1,862       13.94       23.82       1,805       24.20  
                               
      35,622       14.47     $ 6.95       17,071     $ 8.19  
                               
      At December 31, 2004, there were approximately 18.9 million exercisable options outstanding with a weighted average exercise price of $8.18. At December 31, 2003, there were approximately 19.5 million exercisable options outstanding with a weighted average exercise price of $7.73.
      D.  Employee Stock Purchase Plan. Effective January 1998, the Company adopted an Employee Stock Purchase Plan (ESPP) and has reserved four million shares of common stock for issuance under the ESPP. Under the ESPP, an eligible employee may purchase shares of common stock, based on certain limitations, at a price equal to 85 percent of the fair market value of the common stock at the end of the semi-annual offering periods. There were approximately 0.4 million, 0.3 million and 0.4 million shares purchased under the ESPP during 2005, 2004 and 2003, respectively. The weighted average fair value of the employee stock purchase rights was $3.14, $1.95 and $2.22 in 2005, 2004 and 2003, respectively. The following weighted average assumptions were used to perform the calculation:
                         
    Years Ended
    December 31,
     
    2005   2004   2003
             
Expected dividend yield
    0 %     0 %     0 %
Risk-free interest rate
    2.69 %     2.29 %     1.13 %
Expected life (years)
    0.5       0.5       0.5  
Volatility
    54 %     61 %     70 %
      E.  Repurchase of Common Stock. In September 2001, the Company announced a share repurchase program to repurchase of up to an aggregate of $50 million of its outstanding common stock. The Company repurchased approximately 9.1 million shares of its common stock at an average cost of $4.64 per share for an aggregate value of $42.4 million from the inception of the September 2001 program through August 2005. There were no repurchases during 2005 or 2004 related to the September 2001 repurchase program. In August 2005, the Company’s Board of Directors authorized a new share repurchase program for the repurchase of up to an aggregate of $75 million of the Company’s outstanding common stock, which replaced the September 2001 program. In November 2005, the Company’s Board of Directors authorized a new share repurchase program for the repurchase of up to an aggregate of $100 million of the Company’s outstanding common stock, which replaced the August 2005 repurchase

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program. The repurchases may be made from time to time, depending on market conditions, share price and other factors. Repurchases may be made in the open market or through private transactions, in accordance with Securities and Exchange Commission requirements. The Company entered into a Rule 10(b)5-1 plan designed to facilitate the repurchase of the authorized repurchase amount. In addition, the repurchase program does not require RealNetworks to acquire a specific number of shares and may be terminated under certain conditions. During 2005, under the August 2005 repurchase program the Company repurchased approximately 5.8 million shares at an average cost of $5.36 for an aggregate value of approximately $31.0 million and under the November 2005 repurchase program the Company repurchased approximately 2.8 million shares at an average cost of $8.16 per share for an aggregate value of approximately $23.3 million. At December 31, 2005, the remaining amount authorized under the November 2005 repurchase program was approximately $76.6 million.
Note 11. Income Taxes
      The components of income (loss) before income taxes are as follows (in thousands):
                         
    Years Ended December 31,
     
    2005   2004   2003
             
U.S. operations
  $ 430,549     $ (24,300 )   $ (22,318 )
Foreign operations
    (1,006 )     1,825       1,011  
                   
    $ 429,543     $ (22,475 )   $ (21,307 )
                   
      The components of income tax expense are as follows (in thousands):
                             
    Years Ended December 31,
     
    2005   2004   2003
             
Current:
                       
 
U.S. Federal
  $ 8,055     $     $  
 
State and local
    1,362             (130 )
 
Foreign
    549       522       274  
                   
   
Total current
    9,966       522       144  
Deferred:
                       
 
U.S. Federal
    106,981              
 
State and local
    748              
 
Foreign
    (497 )            
                   
Total deferred
  $ 107,232     $     $  
                   
Total income tax expense
  $ 117,198     $ 522     $ 144  
                   

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      Income tax expense (benefit) differs from “expected” income tax expense (benefit) (computed by applying the U.S. Federal income tax rate of 35 percent in 2005, 2004 and 2003) as follows (in thousands):
                         
    Years Ended December 31,
     
    2005   2004   2003
             
US federal tax expense (benefit) at statutory rate
  $ 150,340     $ (7,866 )   $ (7,457 )
State taxes, net of federal benefit
    3,497              
Change in valuation allowance for deferred tax assets
    (41,993 )     10,409       9,747  
Other
    5,354       (2,021 )     (2,146 )
                   
    $ 117,198     $ 522     $ 144  
                   
      The tax effects of temporary differences and operating loss carryforwards that give rise to significant portions of net deferred tax assets are comprised of the following (in thousands):
                   
    December 31,
     
    2005   2004
         
Deferred tax assets
               
 
Net operating loss carryforwards
  $ 65,884     $ 199,096  
 
State net operating loss carryforwards
    5,072       7,158  
 
Foreign net operating loss carryforwards
    882        
 
Research and development credit carry forwards
    7,084       19,069  
 
Alternative minimum tax (AMT) carryforwards
    8,055        
 
Accrual for loss on excess office facilities, not currently taken for tax purposes
    6,547       8,704  
 
Deferred revenue
    2,727       2,471  
 
Tax benefit of MusicNet loss
          7,136  
 
Net unrealized loss on investments
    9,757       11,861  
 
Capital loss carryforwards
    1,804       5,030  
 
Deferred expenses
    13,366       5,613  
 
Other
    6,155       4,786  
             
Gross deferred tax assets
    127,333       270,924  
 
Less valuation allowance
    (36,250 )     (256,628 )
             
      91,083       14,296  
Deferred tax liabilities
               
 
Prepaid expenses
    (2,242 )     (2,376 )
 
Net unrealized gains on investments
    (15,490 )     (11,920 )
             
Net deferred tax assets
  $ 73,351     $  
             
      Income taxes currently payable at December 31, 2005 were approximately $9.5 million. The Company records a valuation allowance when it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of the deferred tax assets depends on the ability to generate sufficient taxable income of the appropriate character in the appropriate taxing jurisdictions. Based on an evaluation of expected future taxable income in 2006 and 2007 related primarily to the Company’s settlement with Microsoft Corporation (outlined in Note 13C), the Company determined it is

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more likely than not that certain deferred tax assets will be realized and therefore reversed the related valuation allowance on these assets in the fourth quarter of 2005. The Company has continued to provide a valuation allowance on the deferred tax assets that the Company has determined will more likely than not remain unutilized.
      The valuation allowance for deferred tax assets increased (decreased) by ($220.4) million, $10.4 million and $22.9 million for 2005, 2004 and 2003, respectively. During 2005, $7.5 million of the reduction was recorded to goodwill due to the release of valuation allowance on net operating losses from acquired subsidiaries. In addition, a credit of $170.2 million was recorded to additional paid-in -capital during 2005 to reflect the use of net operating losses derived from the benefit of stock option exercises for tax purposes. Of the remaining release of valuation allowance in 2005, approximately $42.0 million was reflected in the Company’s consolidated statement of operations.
      The Company’s net operating loss carryforwards totaled $188.2 million and $591.0 million at December 31, 2005 and 2004, respectively. These net operating loss carryforwards begin to expire between 2010 and 2024. In addition, utilization of these net operating loss carryforwards may be subject to certain limitations under Section 382 of the Internal Revenue Code. Of the total net operating losses, approximately $48.1 million relate to net operating loss carryforwards from acquired subsidiaries that are limited under Internal Revenue Code Section 382. In the event that the Company generates taxable income to utilize these net operating loss carryforwards, goodwill will be reduced by approximately $8.9 million. The Company has $7.1 million of research and development credit carryforwards which will expire between 2010 and 2023.
      The Company has not provided for U.S. deferred income taxes or withholding taxes on non-U.S.  subsidiaries’ undistributed earnings. These earnings are intended to be permanently reinvested in operations outside of the United States. If these amounts were distributed to the United States, in the form of dividends or otherwise, the Company would be subject to additional U.S. income taxes. The determination of the amount of unrecognized deferred tax income tax liabilities on these earnings is not practicable.
Note 12. Segment Information
      Prior to 2004, the Company operated in one business segment: media delivery. The Company began measuring its business by segments beginning in the quarter ended March 31, 2004, and now operates in two business segments: Consumer Products and Services and Business Products and Services, for which the Company receives revenue from its customers. Since the Company began measuring its business by segments beginning in the quarter ended March 31, 2004, comparable results of segment profit and loss for 2003 are not presented, as they are not available. The Company’s Chief Operating Decision Maker is considered to be the Company’s CEO Staff (CEOS), which is comprised of the Company’s Chief Executive Officer, Chief Financial Officer, Executive Vice President, and Senior Vice Presidents. The CEOS reviews financial information presented on both a consolidated basis and on a business segment basis, accompanied by disaggregated information about products and services and geographical regions for purposes of making decisions and assessing financial performance. The CEOS reviews discrete financial information regarding profitability of the Company’s Consumer Products and Services and Business Products and Services and, therefore, the Company reports these as operating segments as defined by Statement of Financial Accounting Standards No. 131, “Disclosure About Segments of an Enterprise and Related Information” (SFAS 131).

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      The Company’s customers consist primarily of end users located in the United States and various foreign countries. Revenue by geographic region is as follows (in thousands):
                           
    Years Ended December 31,
     
    2005   2004   2003
             
United States
  $ 249,855     $ 202,574     $ 147,613  
Europe
    44,867       40,222       32,106  
Asia
    27,916       21,439       19,811  
Rest of the world
    2,421       2,484       2,847  
                   
 
Total net revenue
  $ 325,059     $ 266,719     $ 202,377  
                   
      The Company’s segment revenue is defined as follows:
  •  Consumer Products and Services, which primarily includes revenue from: digital media subscription services such as Rhapsody, RadioPass, GamePass and SuperPass and stand-alone and add-on subscriptions; sales and distribution of third party software and services; sales of digital content such as music and games downloads; sales of premium versions of our RealPlayer and related products; and advertising. These products and services are sold and provided primarily through the Internet and the Company charges customers’ credit cards at the time of sale. Billing periods for subscription services typically occur monthly, quarterly or annually, depending on the service purchased.
 
  •  Business Products and Services, which primarily includes revenue from: sales of media delivery system software, including Helix system software and related authoring and publishing tools, both directly to customers and indirectly through original equipment manufacturer (OEM) channels; support and maintenance services that we sell to customers who purchase our software products; broadcast hosting services; and consulting services we offer to our customers. These products and services are primarily sold to corporate customers.
      Revenue from external customers by product type is as follows (in thousands):
                           
    Years Ended December 31,
     
    2005   2004   2003
             
Consumer Products and Services
  $ 279,964     $ 218,343     $ 144,114  
Business Products and Services
    45,095       48,376       58,263  
                   
 
Total net revenue
  $ 325,059     $ 266,719     $ 202,377  
                   
      Consumer Products and Services revenue is comprised of the following (in thousands):
                           
    Years Ended December 31,
     
    2005   2004   2003
             
Music
  $ 97,524     $ 65,186     $ 15,093  
Video, consumer software and other
    95,019       96,792       108,644  
Games
    56,277       34,535       12,162  
Media properties
    31,144       21,830       8,215  
                   
 
Total Consumer Products and Services revenue
  $ 279,964     $ 218,343     $ 144,114  
                   

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REALNETWORKS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
      Long-lived assets, consisting of equipment and leasehold improvements, goodwill, and other intangible assets, by geographic location are as follows (in thousands):
                   
    December 31,
     
    2005   2004
         
United States
  $ 149,247     $ 155,844  
Europe
    14,256       176  
Asia/ Rest of the world
    302       411  
             
 
Total
  $ 163,805     $ 156,431  
             
      At December 31, 2005, net assets in Europe and Asia and the rest of the world were $14.6 million and $0.6 million, respectively.
      Goodwill, net is assigned to the Company’s segments as follows (in thousands):
                   
    December 31,
     
    2005   2004
         
Consumer Products and Services
  $ 117,340     $ 111,402  
Business Products and Services
    5,990       7,815  
             
 
Total goodwill, net
  $ 123,330     $ 119,217  
             
      Reconciliation of segment operating income (loss) to net income (loss) before income taxes for the year ended December 31, 2005 is as follows (in thousands):
                                   
    Consumer Products   Business Products   Reconciling    
    and Services   and Services   Amounts   Consolidated
                 
Net revenue
  $ 279,964     $ 45,095     $     $ 325,059  
Cost of revenue
    90,104       8,145             98,249  
Loss on content agreement
                       
                         
 
Gross profit
    189,860       36,950             226,810  
Loss on excess office facilities
                       
Antitrust litigation expenses (benefit), net
                (422,500 )     (422,500 )
Stock-based compensation
                128       128  
Other operating expenses
    197,774       54,041             251,815  
                         
 
Operating income (loss)
    (7,914 )     (17,091 )     422,372       397,367  
Total non-operating expenses, net
                32,176       32,176  
                         
 
Net income (loss) before income taxes
  $ (7,914 )   $ (17,091 )   $ 454,548     $ 429,543  
                         

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REALNETWORKS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
      Reconciliation of segment operating income (loss) to net income (loss) before income taxes for the year ended December 31, 2004 is as follows (in thousands):
                                   
    Consumer Products   Business Products   Reconciling    
    and Services   and Services   Amounts   Consolidated
                 
Net revenue
  $ 218,343     $ 48,376     $     $ 266,719  
Cost of revenue
    83,968       8,239             92,207  
Loss on content agreement
    4,938                   4,938  
                         
 
Gross profit
    129,437       40,137             169,574  
Loss on excess office facilities
                866       866  
Antitrust litigation expenses
                11,048       11,048  
Stock-based compensation
                695       695  
Other operating expenses
    128,604       51,084             179,688  
                         
 
Operating income (loss)
    833       (10,947 )     (12,609 )     (22,723 )
Total non-operating expenses, net
                248       248  
                         
 
Net income (loss) before income taxes
  $ 833     $ (10,947 )   $ (12,361 )   $ (22,475 )
                         
      Operating expenses of both Consumer Products and Services and Business Products and Services include costs directly attributable to those segments and an allocation of general and administrative expenses and other corporate overhead costs. General and administrative and other corporate overhead costs are allocated to the segments and are generally based on the relative head count of each segment. The accounting policies used to derive segment results are generally the same as those described in Note 1.
      The Company was able to identify historical information for segment cost of revenue and as a result presents net revenue and cost of revenue by segment for the year ended December 31, 2003 as follows (in thousands):
                         
    Consumer Products   Business Products    
    and Services   and Services   Consolidated
             
Net revenue
  $ 144,114     $ 58,263     $ 202,377  
Cost of revenue
    60,726       7,617       68,343  
                   
Gross profit
  $ 83,388     $ 50,646     $ 134,034  
                   
Note 13. Commitments and Contingencies
      A.  Commitments. The Company has commitments for future payments related to office facilities leases and other contractual obligations. The Company leases its office facilities under terms of operating lease agreements expiring through September 2014. The Company also has other contractual obligations

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
expiring over varying time periods into the future. Future minimum payments are as follows (in thousands):
                           
        Other    
    Office   Contractual    
    Leases   Obligations   Total
             
2006
  $ 11,599     $ 5,476     $ 17,075  
2007
    11,390       2,512       13,902  
2008
    11,392       2,330       13,722  
2009
    11,730       2,330       14,060  
2010
    10,335       2,330       12,665  
Thereafter
    25,512             25,512  
                   
 
Total minimum payments
    81,958       14,978       96,936  
Less future minimum payments under subleases
    (12,483 )           (12,483 )
                   
 
Net
  $ 69,475     $ 14,978     $ 84,453  
                   
      Of the total net office lease commitments, $18.0 million is recorded in accrued loss on excess office facilities and content agreement at December 31, 2005. Other contractual obligations primarily relate to minimum contractual payments due to content and other service providers.
      In May 2005, the Company entered into a purchase agreement with a third party vendor to acquire certain products and services. The Company was to be invoiced for the products and services at the time of receipt by the vendor. During the quarter ended December 31, 2005, the Company decided to cancel the purchase agreement. As a result, the Company recorded a loss of approximately $8.5 million during the quarter ended December 31, 2005 in order to reflect the products and services that have been delivered or to which the Company has committed at their net realizable value.
      Rent expense was $7.6 million in 2005, $7.4 million in 2004, and $6.4 million in 2003.
      B.  401(k) Retirement Savings Plan. The Company has a salary deferral plan (401(k) Plan) that covers substantially all employees. Under the plan, eligible employees may contribute up to 50% of their pretax salary, subject to the Internal Revenue Service annual contribution limits. In 2005, the Company matched 50% of employee contributions to the 401(k) Plan, on up to three percent of participating employees’ compensation. The Company contributed approximately $0.5 million in 2005 as employee matching contributions. The Company did not make matching contributions during 2004 or 2003. The Company can terminate the matching contributions at its discretion. The Company has no other post-employment or post-retirement benefit plans.
C.      Litigation
      In December 2003, the Company filed suit against Microsoft Corporation in the U.S. District Court for the Northern District of California, pursuant to U.S. and California antitrust laws. The Company alleged that Microsoft has illegally used its monopoly power to restrict competition, limit consumer choice and attempt to monopolize the field of digital media. On October 11, 2005, the Company and Microsoft entered into a settlement agreement pursuant to which the Company agreed to settle all antitrust disputes worldwide with Microsoft, including the United States litigation. Upon settlement of the legal disputes, the Company and Microsoft entered into two commercial agreements that provide for collaboration in digital music and casual games. The combined contractual payments related to the settlement agreement and the two commercial agreements to be made by Microsoft to the Company over the terms of the agreements is approximately $761.0 million. Microsoft agreed to pay the Company $460.0 million to settle all claims.

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REALNETWORKS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
Under the music and games agreements, Microsoft is scheduled to pay the Company $301.0 million in cash and provide services over 18 months in support of the Company’s music and games activities. Microsoft can earn credits at pre-determined market rates for Rhapsody subscribers and Rhapsody 25 users delivered to the Company through Microsoft’s MSN network of websites, to be netted against the quarterly contractual payments in the music agreement. As of December 31, 2005, Microsoft had paid the Company $478.0 million under the agreements for which the Company recorded a gain that is included in Antitrust litigation expenses (benefit), net in the statement of operations and comprehensive income (loss).
      In June 2003, a lawsuit was filed against the Company and Listen in federal district court for the Northern District of Illinois by Friskit, Inc. (Friskit), alleging that certain features of the Company’s and Listen’s products and services willfully infringe certain patents relating to allowing users “to search for streaming media files, to create custom playlists, and to listen to the streaming media file sequentially and continuously.” Friskit seeks to enjoin the Company from the alleged infringing activity and to recover treble damages from the alleged infringement. The Company has filed its answer and a counterclaim against Friskit challenging the validity of the patents at issue. The trial court has also granted the Company’s motion to transfer the action to the Northern District of California. The Company disputes Friskit’s allegations in this action and intends to vigorously defend itself.
      In July 2002, a lawsuit was filed against the Company in federal court in Boston, Massachusetts by Ethos Technologies, Inc. (Ethos), alleging that the Company willfully infringes certain patents relating to “the downloading of data from a server computer to a client computer.” Ethos seeks to enjoin the Company from the alleged infringing activity and to recover treble damages from the alleged infringement. The Company has filed counterclaims against Ethos seeking a declaratory judgment that the patents at issue are invalid and unenforceable due to Ethos’ inequitable conduct, as well as its recovery of damages for Ethos’ infringement of a Company patent, and reasonable attorneys’ fees and costs. The Company disputes Ethos’ allegations in this action and intends to vigorously defend itself. The case has been scheduled for trial beginning in March 2006.
      In August 2005, a lawsuit was filed against the Company in the U.S. District Court for the District of Maryland by Ho Keung Tse, an individual residing in Hong Kong. The suit alleges that certain of the Company’s products and services infringe the plaintiff’s patent relating to “the distribution of digital files, including sound tracks, music, video and executable software in a manner which restricts unauthorized use.” The plaintiff seeks to enjoin the Company from the allegedly infringing activity and to recover treble damages for the alleged infringement. The Company has not yet been served with process in the suit. In October 2005, the Company’s co-defendant moved to transfer the lawsuit from the District of Maryland to the Northern District of California. The Company disputes the plaintiff’s allegations in the action and intends to vigorously defend itself.
      From time to time the Company is, and expects to continue to be, subject to legal proceedings and claims in the ordinary course of its business, including employment claims, contract-related claims and claims of alleged infringement of third-party patents, trademarks and other intellectual property rights. These claims, including those described above, even if not meritorious, could force the Company to spend significant financial and managerial resources. The Company is not aware of any legal proceedings or claims that the Company believes will have, individually or taken together, a material adverse effect on the Company’s business, prospects, financial condition or results of operations. However, the Company may incur substantial expenses in defending against third party claims and certain pending claims are moving closer to trial. The Company expects that its potential costs of defending these claims may increase as the disputes move into the trial phase of the proceedings. In the event of a determination adverse to the Company, the Company may incur substantial monetary liability, and/or be required to change its business

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REALNETWORKS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
practices. Either of these could have a material adverse effect on the Company’s financial position and results of operations.
Note 14. Guarantees
      Indemnification and warranty provisions contained within the Company’s customer license and service agreements are generally consistent with those prevalent in the Company’s industry. The duration of the Company’s product warranties generally does not exceed 90 days following delivery of the Company’s products. The Company has not incurred significant obligations under customer indemnification or warranty provisions historically and does not expect to incur significant obligations in the future. Accordingly, the Company does not maintain accruals for potential customer indemnification or warranty-related obligations.
Note 15. Quarterly Information (Unaudited)
      The following table summarizes the unaudited statement of operations for each quarter of 2005 and 2004 (in thousands, except per share data):
                                         
    Total   Dec. 31   Sept. 30   June 30   Mar. 31
                     
2005
                                       
Net revenue
  $ 325,059     $ 83,568     $ 82,233     $ 82,686     $ 76,572  
Gross profit
    226,810       59,592       57,538       57,845       51,835  
Operating income (loss)
    397,367       402,384       (129 )     (5,087 )     199  
Net income
    312,345       295,640       11,182       4,709       814  
Basic net income per share
    1.84       1.76       0.07       0.03       0.00  
Diluted net income per share
    1.70       1.61       0.06       0.03       0.00  
2004
                                       
Net revenue
  $ 266,719     $ 72,546     $ 68,310     $ 65,473     $ 60,390  
Gross profit
    169,574       48,621       43,524       43,738       33,691  
Operating loss
    (22,723 )     (2,060 )     (6,196 )     (4,296 )     (10,171 )
Net loss
    (22,997 )     (972 )     (6,969 )     (4,618 )     (10,438 )
Basic and diluted net loss per share
    (0.14 )     (0.01 )     (0.04 )     (0.03 )     (0.06 )
      The operating income and net income during the quarter ended December 31, 2005 increased as compared to the prior periods presented due primarily to the impact of the settlement and commercial agreements with Microsoft. For further discussion regarding these agreements, refer to Note 13C,  Litigation.
      In May 2005, the Company entered into a purchase agreement with a third party vendor to acquire certain products and services. The Company was to be invoiced for the products and services at the time of receipt by the vendor. During the quarter ended December 31, 2005, the Company decided to cancel the purchase agreement. As a result, the Company recorded a loss of approximately $8.5 million during the quarter ended December 31, 2005 in order to reflect the products and services that have been delivered, or to which the Company had committed, at their net realizable value.

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REALNETWORKS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
Note 16. Subsequent Event
      On January 31, 2006, the Company acquired all of the outstanding securities of Zylom Media Group B.V. (Zylom) in exchange for approximately $10.0 million in cash and up to an additional $11.0 million in cash, dependent on the attainment of certain financial targets. Included in the purchase price is approximately $0.2 million in estimated acquisition-related expenditures consisting primarily of professional fees.
      Zylom is a distributor, developer and publisher of PC-based casual games, located in the Netherlands. The Company believes that combining Zylom’s assets and distribution network with the Company’s downloadable, PC-based games assets and distribution platform will enhance the Company’s market position throughout Europe.

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
The Board of Directors and Shareholders
RealNetworks, Inc.:
      We have audited the accompanying consolidated balance sheets of RealNetworks, Inc. and subsidiaries as of December 31, 2005 and 2004, and the related consolidated statements of operations and comprehensive income (loss), shareholders’ equity and cash flows for each of the years in the three-year period ended December 31, 2005. In connection with our audits of the consolidated financial statements, we also have audited the financial statement schedule listed in the index at Item 15 (a)(2). These consolidated financial statements and financial statement schedule are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements and financial statement schedule based on our audits.
      We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
      In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of RealNetworks, Inc. and subsidiaries as of December 31, 2005 and 2004, and the results of their operations and their cash flows for each of the years in the three-year period ended December 31, 2005, in conformity with U.S. generally accepted accounting principles. Also in our opinion, the related financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein.
      We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the effectiveness of RealNetworks, Inc.’s internal control over financial reporting as of December 31, 2005, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), and our report dated March 10, 2006 expressed an unqualified opinion on management’s assessment of, and the effective operation of, internal control over financial reporting.
  /s/ KPMG LLP
Seattle, Washington
March 10, 2006

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
The Board of Directors and Shareholders
RealNetworks, Inc.:
      We have audited management’s assessment, included in the accompanying Management’s Annual Report on Internal Control over Financial Reporting, appearing under Item 9A, that RealNetworks, Inc. maintained effective internal control over financial reporting as of December 31, 2005, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting. Our responsibility is to express an opinion on management’s assessment and an opinion on the effectiveness of the Company’s internal control over financial reporting based on our audit.
      We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, evaluating management’s assessment, testing and evaluating the design and operating effectiveness of internal control, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
      A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
      Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
      In our opinion, management’s assessment that RealNetworks, Inc. maintained effective internal control over financial reporting as of December 31, 2005, is fairly stated, in all material respects, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Also, in our opinion, RealNetworks, Inc. maintained, in all material respects, effective internal control over financial reporting as of December 31, 2005, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).
      We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of RealNetworks, Inc. and subsidiaries as of December 31, 2005 and 2004, and the related consolidated statements of operations and comprehensive income (loss), shareholders’ equity and cash flows for each of the years in the three-year period ended December 31, 2005, and our report dated March 10, 2006 expressed an unqualified opinion on those consolidated financial statements.
  /s/ KPMG LLP
Seattle, Washington
March 10, 2006

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Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
      Not applicable.
Item 9A. Controls and Procedures
Disclosure Controls and Procedures
      The Company’s management, with the participation of the principal executive officer and principal financial officer, has evaluated the effectiveness of the Company’s “disclosure controls and procedures” (as such term is defined under Rule  13a-15(e) and 15d-15(e) promulgated under the Securities Exchange Act of 1934, as amended (the Exchange Act)). Based on their evaluation, the principal executive officer and principal financial officer concluded that, as of the end of the period covered by this report, the Company’s disclosure controls and procedures were effective for the purpose of ensuring that the information required to be disclosed in the reports that the Company files or submits under the Exchange Act (1) is recorded, processed, summarized and reported within the time period specified in the Securities and Exchange Commission rules and forms and (2) is accumulated and communicated to the Company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure.
Management’s Annual Report on Internal Control over Financial Reporting
      Our management is responsible for establishing and maintaining adequate internal controls over financial reporting, as such term is defined in Exchange Act Rules 13a — 15(f). Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Based on our evaluation, our management concluded that, as of December 31, 2005, RealNetworks maintained effective internal control over financial reporting.
      KPMG LLP, an independent registered public accounting firm, has issued an attestation report on our management’s assessment of the effectiveness of our internal control over financial reporting as of December 31, 2005. KPMG’s attestation report regarding the effectiveness of management’s assessment of internal controls over financial reporting is included herein.
Changes in Internal Control over Financial Reporting
      The Company’s management, with the participation of the principal executive officer and principal financial officer, has evaluated the changes to the Company’s internal control over financial reporting that occurred during the fiscal quarter ended December 31, 2005 as required by paragraph (d) of Rules  13a-15 and 15d-15 of the Exchange Act and has concluded that there were no such changes that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
Item 9B.      Other Information
      None
PART III.
Item 10. Directors and Executive Officers of the Registrant
      The information required by this Item is contained in part in the sections captioned “Board of Directors-Nominees for Director,” “Board of Directors-Continuing Directors-Not Standing for Election This Year,” “Board of Directors-Contractual Arrangements” and “Voting Securities and Principal Holders-Section 16(a) Beneficial Ownership Reporting Compliance” in the Proxy Statement for

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RealNetworks’ Annual Meeting of Shareholders scheduled to be held on or around June 5, 2006, and such information is incorporated herein by reference.
      The remaining information required by this Item is set forth in Part I of this report under the caption “Executive Officers of the Registrant.”
Item 11. Executive Compensation
      The information required by this Item is incorporated by reference to the information contained in the section captioned “Compensation and Benefits” of the Proxy Statement for RealNetworks’ Annual Meeting of Shareholders scheduled to be held on or around June 5, 2006.
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters
      The information required by this Item is incorporated by reference to the information contained in the sections captioned “Voting Securities and Principal Holders” of the Proxy Statement for RealNetworks’ Annual Meeting of Shareholders scheduled to be held on or around June 5, 2006.
Equity Compensation Plans
      As of December 31, 2005, we had awards outstanding under six equity compensation plans. These plans include the RealNetworks, Inc. 2005 Stock Incentive Plan (the “2005 Plan”), the RealNetworks, Inc. 1995 Stock Option Plan (the “1995 Plan”), the RealNetworks, Inc. 1996 Stock Option Plan, as amended and restated (the “1996 Plan”), the RealNetworks, Inc. 2000 Stock Option Plan, as amended and restated (the “2000 Plan”), the RealNetworks, Inc. 2002 Director Stock Option Plan (the “2002 Plan”) and the RealNetworks, Inc. Director Compensation Stock Plan (the “Director Stock Plan”). The 2005 Plan, the 1995 Plan, the 1996 Plan, the 2002 Plan and the Director Stock Plan have been approved by our shareholders. The 2000 Plan has not been approved by our shareholders.
      In 2005, our shareholders approved the 2005 Plan. Upon approval of the 2005 Plan, we terminated the 1995 Plan, the 1996 Plan, the 2000 Plan and the 2002 Plan. As a result of the termination of these Plans, all equity awards granted subsequent to June 9, 2005 will be issued under the 2005 Plan.
      The following table aggregates the data from our six plans:
                           
            Number of Securities
            Remaining Available
    Number of Securities       for Future Issuance
    to be Issued upon   Weight-average   under Equity
    Exercise of   Exercise Price of   Compensation Plans
    Outstanding Options,   Outstanding Options,   (Excluding Securities
    Warrants and Rights   Warrants and Rights   Reflected in Column (a))
Plan Category   (a)   (b)   (c)
             
Equity compensation plans approved by security holders
    34,655,808     $ 6.88       11,333,875 (1)
Equity compensation plans not approved by security holders
    966,236     $ 9.52        
                   
 
Total
    35,622,044     $ 6.97       11,333,875  
                   
 
(1)  Includes shares available for future issuance under the Director Stock Plan which enables non-employee Directors of RealNetworks to receive all or a portion of their quarterly compensation for Board service in shares of RealNetworks Common Stock in lieu of cash. The number of shares of Common Stock to be issued in respect of quarterly fees payable to non-employee Directors is equal to the amount of such fees to be paid in shares of Common Stock, as elected by each non-member Director, divided by the market value of a share of Common Stock on the last business day of each calendar quarter.

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      Equity Compensation Plans Not Approved By Security Holders. The Board of Directors adopted the 2000 Plan to enable the grant of nonqualified stock options to employees and consultants of RealNetworks and its subsidiaries who are not otherwise officers or directors of RealNetworks. The 2000 Plan has not been approved by RealNetworks’ shareholders. The Compensation Committee of the Board of Directors is the administrator of the 2000 Plan, and as such determines all matters relating to options granted under the 2000 Plan. In June 2005, the 2000 Plan was terminated and the remaining available shares were transferred to the 2005 Plan.
Item 13. Certain Relationships and Related Transactions
      The information required by this Item is incorporated by reference to the information contained in the section captioned “Voting Securities and Principal Holders-Certain Transactions” of the Proxy Statement for RealNetworks’ Annual Meeting of Shareholders scheduled to be held on or around June 5, 2006.
Item 14. Principal Accountant Fees and Services
      The information required by this Item is incorporated by reference to the information contained in the section captioned “Principal Accountant Fees and Services” of the Proxy Statement for RealNetworks’ Annual Meeting of Shareholders scheduled to be held on or around June 5, 2006.
PART IV.
Item 15. Exhibits and Financial Statement Schedules
      (a)(1)  Index to Consolidated Financial Statements
      The following consolidated financial statements of RealNetworks, Inc. and subsidiaries are filed as part of this report:
  Consolidated Balance Sheets — December 31, 2005 and 2004
 
  Consolidated Statements of Operations and Comprehensive Income (Loss) — Years Ended December 31, 2005, 2004 and 2003
 
  Consolidated Statements of Cash Flows — Years Ended December 31, 2005, 2004 and 2003
 
  Consolidated Statements of Shareholders’ Equity — Years Ended December 31, 2005, 2004 and 2003
 
  Notes to Consolidated Financial Statements
 
  Reports of Independent Registered Public Accounting Firm
      (a)(2)  Financial Statement Schedules
  Schedule II: Valuation and Qualifying Accounts
      Schedules not listed above have been omitted because the information required to be set forth therein is not applicable or is included in the Consolidated Financial Statements or notes thereto.
      (a)(3)  Index to Exhibits

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Exhibit    
Number   DESCRIPTION
     
  2 .1   Agreement and Plan of Merger and Reorganization by and among RealNetworks, Inc., Symphony Acquisition Corp. I, Symphony Acquisition Corp. II, Listen.Com, Inc., Mellon Investor Services LLC, as Escrow Agent and Robert Reid, as Shareholder Representative dated as of April 21, 2003 (incorporated by reference from Exhibit 2.1 to RealNetworks, Inc.’s Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2003 filed with the Securities and Exchange Commission on August 14, 2003)
 
  3 .1   Amended and Restated Articles of Incorporation (incorporated by reference from Exhibit 3.1 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2000 filed with the Securities and Exchange Commission on August 11, 2000)
 
  3 .2   Amended and Restated Bylaws (incorporated by reference from Exhibit 3.2 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended September 30, 1998 filed with the Securities and Exchange Commission on November 13, 1998)
 
  3 .3   Amendment No. 1 dated April 22, 2003 to Amended and Restated Bylaws of RealNetworks, Inc. Adopted July 16, 1998 (incorporated by reference from Exhibit 3.1 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2003 filed with the Securities and Exchange Commission on August 14, 2003)
 
  4 .1   Shareholder Rights Plan dated as of December 4, 1998 between RealNetworks, Inc. and Mellon Investor Services LLC (formerly Chase Mellon Shareholder Services, L.L.C.) (incorporated by reference from Exhibit 1 to RealNetworks’ Registration Statement on Form 8-A12G filed with the Securities and Exchange Commission on December 14, 1998)
 
  4 .2   Amendment No. 1 dated as of January 21, 2000 to Shareholder Rights Plan between RealNetworks, Inc. and Mellon Investor Services LLC (formerly Chase Mellon Shareholder Services, L.L.C.) (incorporated by reference from Exhibit 1 to RealNetworks’ Registration Statement on Form 8-A12G/ A filed with the Securities and Exchange Commission on February 7, 2000)
 
  4 .3   Amendment No. 2 dated as of May 30, 2000 to Shareholder Rights Plan between RealNetworks, Inc. and Mellon Investor Services LLC (formerly Chase Mellon Shareholder Services, L.L.C.) (incorporated by reference from Exhibit 1 to RealNetworks’ Registration Statement on Form 8-A12G/ A filed with the Securities and Exchange Commission on June 8, 2000)
 
  4 .4   Third Amended and Restated Investors’ Rights Agreement dated March 24, 1998 by and among RealNetworks, Inc. and certain shareholders of RealNetworks (incorporated by reference from Exhibit 10.16 to RealNetworks’ Annual Report on Form 10-K for the year ended December 31, 1997 filed with the Securities and Exchange Commission on March 30, 1998)
 
  4 .5   Indenture dated as of June 17, 2003 between RealNetworks, Inc. and U.S. Bank National Association, including the form of Zero Coupon Subordinated Note due 2010 included in Section 2.2 thereof (incorporated by reference from Exhibit 4.1 to RealNetworks’ Amendment No. 1 to Registration Statement on Form S-3 filed with the Securities and Exchange Commission on November 18, 2003)
 
  4 .6   Registration Rights Agreement dated as of June 17, 2003, between RealNetworks, Inc. and Goldman, Sachs & Co. (incorporated by reference from Exhibit 4.3 to RealNetworks’ Registration Statement on Form S-3 filed with the Securities and Exchange Commission on September 12, 2003)
 
  10 .1†   RealNetworks, Inc. 1995 Stock Option Plan (incorporated by reference from Exhibit 99.1 to RealNetworks’ Registration Statement on Form S-8 filed with the Securities and Exchange Commission on September 14, 1998)
 
  10 .2†   RealNetworks, Inc. 1996 Stock Option Plan, as amended and restated on June 1, 2001 (incorporated by reference from Exhibit 10.1 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2001 filed with the Securities and Exchange Commission on August 13, 2001)
 
  10 .3†   RealNetworks, Inc. 2000 Stock Option Plan, as amended and restated on June 1, 2001 (incorporated by reference from Exhibit 10.2 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2001 filed with the Securities and Exchange Commission on August 13, 2001)
 
  10 .4†   RealNetworks, Inc. 2002 Director Stock Option Plan (incorporated by reference from Exhibit 10.2 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2002 filed with the Securities and Exchange Commission on July 25, 2002)

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Exhibit    
Number   DESCRIPTION
     
 
  10 .5†   Form of Stock Option Agreement under the RealNetworks, Inc. 1996 Stock Option Plan, as amended and restated (incorporated by reference from Exhibit 10.1 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2002 filed with the Securities and Exchange Commission on November 14, 2002)
 
  10 .6†   Form of Stock Option Agreement under the RealNetworks, Inc. 2000 Stock Option Plan, as amended and restated (incorporated by reference from Exhibit 10.2 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2002 filed with the Securities and Exchange Commission on November 14, 2002)
 
  10 .7†   Forms of Stock Option Agreement under the RealNetworks, Inc. 2002 Director Stock Option Plan (incorporated by reference from Exhibit 10.3 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2002 filed with the Securities and Exchange Commission on November 14, 2002)
 
  10 .8†   RealNetworks, Inc. 1998 Employee Stock Purchase Plan, as amended and restated on December 15, 2005
 
  10 .9†   RealNetworks, Inc. Director Compensation Stock Plan (incorporated by reference from Exhibit 10.10 to RealNetworks’ Annual Report on Form 10-K for the year ended December 31, 2003 filed with the Securities and Exchange Commission on March 15, 2004)
 
  10 .10†   RealNetworks, Inc. 2005 Stock Incentive Plan (incorporated by reference from Exhibit 10.1 to RealNetworks’ Current Report on Form 8-K filed with the Securities and Exchange Commission on June 15, 2005)
 
  10 .11†   Form on Non-Qualified Stock Option Terms and Conditions for use under the RealNetworks, Inc. 2005 Stock Incentive Plan (Incorporated by reference from Exhibit 10.2 to RealNetworks’ Current Report on for 8-K filed with the Securities and Exchange Commission on June 15, 2005)
 
  10 .12   Lease dated January 21, 1998 between RealNetworks, Inc. as Lessee and 2601 Elliott, LLC, as amended (incorporated by reference from Exhibit 10.1 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2004 filed with the Securities and Exchange Commission on November 9, 2004)
 
  10 .13†   Form of Director and Officer Indemnification Agreement (incorporated by reference from Exhibit 10.14 to RealNetworks’ Registration Statement on Form S-1 filed with the Securities and Exchange Commission on September 26, 1997 (File No. 333-36553))
 
  10 .14   Voting Agreement dated September 25, 1997 by and among RealNetworks, Robert Glaser, Accel IV L.P., Mitchell Kapor and Bruce Jacobsen (incorporated by reference from Exhibit 10.17 to RealNetworks’ Registration Statement on Form S-1 filed with the Securities and Exchange Commission on September 26, 1997 (File No. 333-36553))
 
  10 .15   Agreement dated September 26, 1997 by and between RealNetworks and Robert Glaser (incorporated by reference from Exhibit 10.18 to RealNetworks’ Registration Statement on Form S-1 filed with the Securities and Exchange Commission on September 26, 1997 (File No. 333-36553))
 
  10 .16†   Offer Letter dated March 31, 2005 between RealNetworks, Inc. and John Giamatteo (incorporated by reference from Exhibit 10.1 to RealNetworks’ Current Report on Form 8-K filed with the Securities and Exchange Commission on June 6, 2005)
 
  10 .17†   Offer Letter dated September 18, 2003 between RealNetworks, Inc. and Roy Goodman (incorporated by reference from Exhibit 10.15 to RealNetworks’ Annual Report on form 10-K for the year ended December 31, 2004 filed with the Securities and Exchange Commission on March 10, 2005)
 
  10 .18†   Offer Letter dated December 8, 2005 between RealNetworks, Inc. and Dan Sheeran
 
  10 .19†   Offer Letter dated February 13, 2006 between RealNetworks, Inc. and Michael Eggers
 
  10 .20†   Offer Letter dated April 2, 2004 between RealNetworks, Inc. and Sid Ferrales
 
  10 .21†   Agreement dated February 1, 2006 between RealNetworks, Inc. and Rob Glaser (incorporated by reference from Exhibit 10.1 to RealNetworks’ Current Report on Form 8-K filed with the Securities and Exchange Commission on February 3, 2006)
 
  10 .22†   Agreement dated November 30, 2005 between RealNetworks, Inc. and Bob Kimball

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Exhibit    
Number   DESCRIPTION
     
 
  10 .23†   Agreement dated November 30, 2005 between RealNetworks, Inc. and Dan Sheeran
 
  10 .24*   Amended and Restated Settlement Agreement dated as of March 10, 2006 between RealNetworks, Inc. and Microsoft Corporation
 
  14 .1   RealNetworks, Inc. Code of Business Conduct and Ethics (incorporated by reference from Exhibit 14.1 to RealNetworks’ Annual Report on Form 10-K for the year ended December 31, 2003 filed with the Securities and Exchange Commission on March 15, 2004)
 
  21 .1   Subsidiaries of RealNetworks, Inc.
 
  23 .1   Consent of KPMG LLP
 
  24 .1   Power of Attorney (included on signature page)
 
  31 .1   Certification of Robert Glaser, Chairman and Chief Executive Officer of RealNetworks, Inc., Pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
  31 .2   Certification of Michael Eggers, Senior Vice President, Chief Financial Officer and Treasurer of RealNetworks, Inc., Pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
  32 .1   Certification of Robert Glaser, Chairman and Chief Executive Officer of RealNetworks, Inc., Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
 
  32 .2   Certification of Michael Eggers, Senior Vice President, Chief Financial Officer and Treasurer of RealNetworks, Inc., Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
 
†  Executive Compensation Plan or Agreement
Portions of the Agreement are subject to confidential treatment

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SIGNATURES
      Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of Seattle, State of Washington, on March 15, 2006.
  REALNETWORKS, INC.
  By:  /s/ Robert Glaser
 
 
  Robert Glaser
  Chief Executive Officer
POWER OF ATTORNEY
      Each person whose signature appears below hereby constitutes and appoints Robert Glaser and Michael Eggers, and each of them severally, his or her true and lawful attorneys-in -fact and agents, with full power to act without the other and with full power of substitution and resubstitution, to execute in his or her name and on his or her behalf, individually and in each capacity stated below, any and all amendments and supplements to this Report, and any and all other instruments necessary or incidental in connection herewith, and to file the same with the Commission.
      Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed below by the following persons on behalf of the Registrant and in the capacities indicated below on March 15, 2006.
         
Signature   Title
     
 
/s/ Robert Glaser

Robert Glaser
  Chairman of the Board and Chief Executive Officer
(Principal Executive Officer)
 
/s/ Michael Eggers

Michael Eggers
  Senior Vice President,
Chief Financial Officer and Treasurer
(Principal Financial and Accounting Officer)
 
/s/ Eric A. Benhamou

Eric A. Benhamou
  Director
 
/s/ Edward Bleier

Edward Bleier
  Director
 
/s/ James W. Breyer

James W. Breyer
  Director
 
/s/ Jeremy Jaech

Jeremy Jaech
  Director
 
/s/ Jonathan D. Klein

Jonathan D. Klein
  Director
 
/s/ Kalpana Raina

Kalpana Raina
  Director

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SCHEDULE II — VALUATION AND QUALIFYING ACCOUNTS
REALNETWORKS, INC. AND SUBSIDIARIES
                                       
        Additions        
    Balance at   Charged to       Balance at
    Beginning   Revenue and       End of
Description   of Period   Expenses   Deductions   Period
                 
    (In thousands)
Year ended December 31, 2005:
                               
 
Valuation accounts deducted from assets
                               
   
Allowance for doubtful accounts receivable
  $ 1,145     $ 377     $ (182 )   $ 1,340  
   
Allowance for sales returns
    2,141       6,560       (7,068 )     1,633  
                         
     
Total
    3,286       6,937       (7,250 )     2,973  
Year ended December 31, 2004:
                               
 
Valuation accounts deducted from assets
                               
   
Allowance for doubtful accounts receivable
    1,278       527       (660 )     1,145  
   
Allowance for sales returns
    1,580       8,528       (7,967 )     2,141  
                         
     
Total
    2,858       9,055       (8,627 )     3,286  
Year ended December 31, 2003:
                               
 
Valuation accounts deducted from assets
                               
   
Allowance for doubtful accounts receivable
    974       803       (499 )     1,278  
   
Allowance for sales returns
    1,527       9,303       (9,250 )     1,580  
                         
     
Total
  $ 2,501     $ 10,106     $ (9,749 )   $ 2,858  

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EXHIBIT INDEX
         
Exhibit    
Number   DESCRIPTION
     
  2 .1   Agreement and Plan of Merger and Reorganization by and among RealNetworks, Inc., Symphony Acquisition Corp. I, Symphony Acquisition Corp. II, Listen.Com, Inc., Mellon Investor Services LLC, as Escrow Agent and Robert Reid, as Shareholder Representative dated as of April 21, 2003 (incorporated by reference from Exhibit 2.1 to RealNetworks, Inc.’s Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2003 filed with the Securities and Exchange Commission on August 14, 2003)
 
  3 .1   Amended and Restated Articles of Incorporation (incorporated by reference from Exhibit 3.1 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2000 filed with the Securities and Exchange Commission on August 11, 2000)
 
  3 .2   Amended and Restated Bylaws (incorporated by reference from Exhibit 3.2 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended September 30, 1998 filed with the Securities and Exchange Commission on November 13, 1998)
 
  3 .3   Amendment No. 1 dated April 22, 2003 to Amended and Restated Bylaws of RealNetworks, Inc. Adopted July 16, 1998 (incorporated by reference from Exhibit 3.1 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2003 filed with the Securities and Exchange Commission on August 14, 2003)
 
  4 .1   Shareholder Rights Plan dated as of December 4, 1998 between RealNetworks, Inc. and Mellon Investor Services LLC (formerly Chase Mellon Shareholder Services, L.L.C.) (incorporated by reference from Exhibit 1 to RealNetworks’ Registration Statement on Form 8-A12G filed with the Securities and Exchange Commission on December 14, 1998)
 
  4 .2   Amendment No. 1 dated as of January 21, 2000 to Shareholder Rights Plan between RealNetworks, Inc. and Mellon Investor Services LLC (formerly Chase Mellon Shareholder Services, L.L.C.) (incorporated by reference from Exhibit 1 to RealNetworks’ Registration Statement on Form 8-A12G/ A filed with the Securities and Exchange Commission on February 7, 2000)
 
  4 .3   Amendment No. 2 dated as of May 30, 2000 to Shareholder Rights Plan between RealNetworks, Inc. and Mellon Investor Services LLC (formerly Chase Mellon Shareholder Services, L.L.C.) (incorporated by reference from Exhibit 1 to RealNetworks’ Registration Statement on Form 8-A12G/ A filed with the Securities and Exchange Commission on June 8, 2000)
 
  4 .4   Third Amended and Restated Investors’ Rights Agreement dated March 24, 1998 by and among RealNetworks, Inc. and certain shareholders of RealNetworks (incorporated by reference from Exhibit 10.16 to RealNetworks’ Annual Report on Form 10-K for the year ended December 31, 1997 filed with the Securities and Exchange Commission on March 30, 1998)
 
  4 .5   Indenture dated as of June 17, 2003 between RealNetworks, Inc. and U.S. Bank National Association, including the form of Zero Coupon Subordinated Note due 2010 included in Section 2.2 thereof (incorporated by reference from Exhibit 4.1 to RealNetworks’ Amendment No. 1 to Registration Statement on Form S-3 filed with the Securities and Exchange Commission on November 18, 2003)
 
  4 .6   Registration Rights Agreement dated as of June 17, 2003, between RealNetworks, Inc. and Goldman, Sachs & Co. (incorporated by reference from Exhibit 4.3 to RealNetworks’ Registration Statement on Form S-3 filed with the Securities and Exchange Commission on September 12, 2003)
 
  10 .1†   RealNetworks, Inc. 1995 Stock Option Plan (incorporated by reference from Exhibit 99.1 to RealNetworks’ Registration Statement on Form S-8 filed with the Securities and Exchange Commission on September 14, 1998)
 
  10 .2†   RealNetworks, Inc. 1996 Stock Option Plan, as amended and restated on June 1, 2001 (incorporated by reference from Exhibit 10.1 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2001 filed with the Securities and Exchange Commission on August 13, 2001)
 
  10 .3†   RealNetworks, Inc. 2000 Stock Option Plan, as amended and restated on June 1, 2001 (incorporated by reference from Exhibit 10.2 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2001 filed with the Securities and Exchange Commission on August 13, 2001)
 
  10 .4†   RealNetworks, Inc. 2002 Director Stock Option Plan (incorporated by reference from Exhibit 10.2 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2002 filed with the Securities and Exchange Commission on July 25, 2002)


Table of Contents

         
Exhibit    
Number   DESCRIPTION
     
 
  10 .5†   Form of Stock Option Agreement under the RealNetworks, Inc. 1996 Stock Option Plan, as amended and restated (incorporated by reference from Exhibit 10.1 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2002 filed with the Securities and Exchange Commission on November 14, 2002)
 
  10 .6†   Form of Stock Option Agreement under the RealNetworks, Inc. 2000 Stock Option Plan, as amended and restated (incorporated by reference from Exhibit 10.2 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2002 filed with the Securities and Exchange Commission on November 14, 2002)
 
  10 .7†   Forms of Stock Option Agreement under the RealNetworks, Inc. 2002 Director Stock Option Plan (incorporated by reference from Exhibit 10.3 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2002 filed with the Securities and Exchange Commission on November 14, 2002)
 
  10 .8†   RealNetworks, Inc. 1998 Employee Stock Purchase Plan, as amended and restated on December 15, 2005
 
  10 .9†   RealNetworks, Inc. Director Compensation Stock Plan (incorporated by reference from Exhibit 10.10 to RealNetworks’ Annual Report on Form 10-K for the year ended December 31, 2003 filed with the Securities and Exchange Commission on March 15, 2004)
 
  10 .10†   RealNetworks, Inc. 2005 Stock Incentive Plan (incorporated by reference from Exhibit 10.1 to RealNetworks’ Current Report on Form 8-K filed with the Securities and Exchange Commission on June 15, 2005)
 
  10 .11†   Form on Non-Qualified Stock Option Terms and Conditions for use under the RealNetworks, Inc. 2005 Stock Incentive Plan (Incorporated by reference from Exhibit 10.2 to RealNetworks’ Current Report on for 8-K filed with the Securities and Exchange Commission on June 15, 2005)
 
  10 .12   Lease dated January 21, 1998 between RealNetworks, Inc. as Lessee and 2601 Elliott, LLC, as amended (incorporated by reference from Exhibit 10.1 to RealNetworks’ Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2004 filed with the Securities and Exchange Commission on November 9, 2004)
 
  10 .13†   Form of Director and Officer Indemnification Agreement (incorporated by reference from Exhibit 10.14 to RealNetworks’ Registration Statement on Form S-1 filed with the Securities and Exchange Commission on September 26, 1997 (File No. 333-36553))
 
  10 .14   Voting Agreement dated September 25, 1997 by and among RealNetworks, Robert Glaser, Accel IV L.P., Mitchell Kapor and Bruce Jacobsen (incorporated by reference from Exhibit 10.17 to RealNetworks’ Registration Statement on Form S-1 filed with the Securities and Exchange Commission on September 26, 1997 (File No. 333-36553))
 
  10 .15   Agreement dated September 26, 1997 by and between RealNetworks and Robert Glaser (incorporated by reference from Exhibit 10.18 to RealNetworks’ Registration Statement on Form S-1 filed with the Securities and Exchange Commission on September 26, 1997 (File No. 333-36553))
 
  10 .16†   Offer Letter dated March 31, 2005 between RealNetworks, Inc. and John Giamatteo (incorporated by reference from Exhibit 10.1 to RealNetworks’ Current Report on Form 8-K filed with the Securities and Exchange Commission on June 6, 2005)
 
  10 .17†   Offer Letter dated September 18, 2003 between RealNetworks, Inc. and Roy Goodman (incorporated by reference from Exhibit 10.15 to RealNetworks’ Annual Report on Form 10-K for the year ended December 31, 2004 filed with the Securities and Exchange Commission on March 10, 2005)
 
  10 .18†   Offer Letter dated December 8, 2005 between RealNetworks, Inc. and Dan Sheeran
 
  10 .19†   Offer Letter dated February 13, 2006 between RealNetworks, Inc. and Michael Eggers
 
  10 .20†   Offer Letter dated April 2, 2004 between RealNetworks, Inc. and Sid Ferrales
 
  10 .21†   Agreement dated February 1, 2006 between RealNetworks, Inc. and Rob Glaser (incorporated by reference from Exhibit 10.1 to RealNetworks’ Current Report on Form 8-K filed with the Securities and Exchange Commission on February 3, 2006)
 
  10 .22†   Agreement dated November 30, 2005 between RealNetworks, Inc. and Bob Kimball
 
  10 .23†   Agreement dated November 30, 2005 between RealNetworks, Inc. and Dan Sheeran


Table of Contents

         
Exhibit    
Number   DESCRIPTION
     
 
  10 .24*   Amended and Restated Settlement Agreement dated as of March 10, 2006 between RealNetworks, Inc. and Microsoft Corporation
 
  14 .1   RealNetworks, Inc. Code of Business Conduct and Ethics (incorporated by reference from Exhibit 14.1 to RealNetworks’ Annual Report on Form 10-K for the year ended December 31, 2003 filed with the Securities and Exchange Commission on March 15, 2004)
 
  21 .1   Subsidiaries of RealNetworks, Inc.
 
  23 .1   Consent of KPMG LLP
 
  24 .1   Power of Attorney (included on signature page)
 
  31 .1   Certification of Robert Glaser, Chairman and Chief Executive Officer of RealNetworks, Inc., Pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
  31 .2   Certification of Michael Eggers, Senior Vice President, Chief Financial Officer and Treasurer of RealNetworks, Inc., Pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
  32 .1   Certification of Robert Glaser, Chairman and Chief Executive Officer of RealNetworks, Inc., Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
 
  32 .2   Certification of Michael Eggers, Senior Vice President, Chief Financial Officer and Treasurer of RealNetworks, Inc., Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
 
†  Executive Compensation Plan or Agreement
Portions of the Agreement are subject to confidential treatment

EXHIBIT 10.8
REALNETWORKS, INC.

1998 EMPLOYEE STOCK PURCHASE PLAN,
AS AMENDED AND RESTATED EFFECTIVE DECEMBER 15, 2005

REALNETWORKS, INC., a Washington corporation (the "Company"), hereby establishes this 1998 Employee Stock Purchase Plan (the "Plan").

1. PURPOSE OF PLAN. The purpose of the Plan is to enable Eligible Employees (as defined in Section 3) who wish to become shareholders of the Company a convenient and favorable method of doing so. The Plan is intended to constitute an "employee stock purchase plan," as defined in Section 423(b) of the Internal Revenue Code of 1986, as amended (the "Code"), and shall be interpreted and administered to further that intent.

2. ADMINISTRATION OF THE PLAN. The Plan will be administered by the Compensation Committee (the "Committee") of the Board of Directors of the Company (the "Board"). Subject to the provisions of the Plan, the Committee will have the complete authority to interpret the Plan, to adopt, amend and rescind rules and procedures relating to the Plan, and to make all of the determinations necessary or advisable for the administration of the Plan. All such interpretations, rules, procedures and determinations will, in the absent of fraud or patent mistake, be conclusive and binding on all persons with any interest in the Plan.

3. ELIGIBLE EMPLOYEES. The term "Eligible Employees" means all common law employees of the Company and its current majority-owned subsidiaries (and each other corporation designated by the Committee that hereafter becomes a majority-owned subsidiary of the Company), except the following: (a) employees who have been employed for less than 30 days; (b) employees whose customary employment is 20 hours or less per week; and (c) employees whose customary employment is for not more than five months in any calendar year. Except as otherwise expressly provided in the Plan and permitted by Section 423 of the Code, all Eligible Employees shall have the same rights and obligations under the Plan.

4. STOCK SUBJECT TO THE PLAN. The stock subject to the Plan shall be shares of the Company's authorized but unissued voting Common Stock, $.001 par value per share (the "Common Stock"). The aggregate number of shares of Common Stock that may be purchased by Eligible Employees pursuant to the Plan is 1,000,000, subject to adjustment as provided in Section 13.

5. OFFERING PERIODS. The Common Stock shall be offered under the Plan during twenty consecutive six-month periods (the "Offering Periods"). The first Offering Period shall begin on January 1, 1998 and end on June 30, 1998. Thereafter, the Offering Periods will begin on the first day and end on the last day of each subsequent six-month period.

6. PARTICIPANTS; PAYROLL DEDUCTIONS

6.1 A person who is an Eligible Employee at the beginning of an Offering Period may elect to have the Company make deductions from the person's Compensation (as defined in Section 6.4), at a specified percentage rate, to be used to purchase of shares of Common Stock pursuant to the Plan. Such election shall be made prior to the beginning of the Offering Period in


accordance with such procedures as the Committee may adopt (each Eligible Employee who so elects to have such deductions made will be referred to as a "Participant").

6.2 The maximum rate of deduction that a Participant may elect for any Offering Period is 10%, provided, however, that no Participant may apply payroll deductions in excess of $10,000 toward the purchase of Common Stock under the Plan during any calendar year. An amount equal to the elected percentage shall be deducted from the Participant's pay each time during the Offering Period that any Compensation is paid to the Participant. The Committee may set such minimum level of payroll deductions as the Committee determines to be appropriate. Any minimum level of deductions set by the Committee shall apply equally to all Eligible Employees. A Participant's accumulated payroll deductions shall remain the property of the Participant until applied toward the purchase of shares of Common Stock under the Plan, but may be commingled with the general funds of the Company. No interest will be paid on payroll deductions accumulated under the Plan.

6.3 A Participant in the Plan on the last day of an Offering Period shall automatically continue to participate in the Plan during the next Offering Period unless he or she withdraws in the manner described in Section 11.

6.4 The term "Compensation" means all cash salary, wages, bonuses, commissions and other amounts paid to or on behalf of a Participant for services performed or on account of holidays, vacation, sick leave or other similar events, including any amounts by which such amounts are reduced, at the election of a Participant, pursuant to a cafeteria plan described in Section 125 of the Code, a dependent care assistance program described in Section 129 of the Code, a cash or deferred arrangement described in Section 401(k) of the Code, or any similar plan, program or arrangement, but excluding the value of any noncash benefits under any employee benefit plans and any special amounts paid to the Participant that are specifically excluded by the Committee.

7. PURCHASE OF SHARES

7.1 At the end of an Offering Period, a Participant's accumulated payroll deductions for the Offering Period will, subject to the limitations in Section 9 and the termination provisions of Section 16, be applied toward the purchase of shares of Common Stock at a purchase price (the "Purchase Price") equal to 85% of the Market Price for the Common Stock on the last Business Day of the Offering Period, rounded to the nearest whole cent.

7.2 Shares of Common Stock may be purchased under the Plan only with a Participant's accumulated payroll deductions. Fractional shares cannot be purchased. Any portion of a Participant's accumulated payroll deductions for an Offering Period not used for the purchase of Common Stock shall be applied to the purchase of Common Stock in the next Offering Period, if the Participant is participating in the Plan during that Offering Period, or returned to the Participant.

7.3 Each Participant who purchases shares of Common Stock under the Plan shall thereby be deemed to have agreed that the Company or the subsidiary of the Company that employs the Participant shall be entitled to withhold, from any other amounts that may be payable to the Participant at or around the time of the purchase, such federal, state, local and foreign income, employment and other taxes may be required to be withheld under applicable laws. In lieu of such withholding, the Company or such subsidiary may require the Participant to remit such taxes to the Company or such subsidiary as a condition of the purchase.


8. MARKET PRICE

8.1 For purposes of the Plan, the term "Market Price" on any day means, if the Common Stock is publicly traded, the last sales price (or, if no last sales price is reported, the average of the high bid and low asked prices) for a share of Common Stock on that day as reported by the principal exchange on which the Common Stock is listed, or, if the Common Stock is publicly traded but not listed on an exchange, as reported by The Nasdaq Stock Market, or, if such prices or quotations are not reported by The Nasdaq Stock Market, as reported by any other available source of prices or quotations selected by the Committee.

8.2 For purposes of the Plan, the term "Business Day" means a day on which prices or quotations for the Common Stock are reported by a national securities exchange, the Nasdaq Stock Market, or any other available source of prices or quotations selected by the Committee, whichever is applicable pursuant to the preceding paragraph.

8.3 If the Market Price of the Common Stock must be determined for purposes of the Plan at a time when the Common Stock is not publicly traded, then the term "Market Price" shall mean the fair market value of the Common Stock as determined by the Committee, after taking into consideration all the factors it deems appropriate, including, without limitation, recent sale and offer prices of the Common Stock in private transactions negotiated at arm's length.

9. LIMITATIONS ON SHARE PURCHASES

9.1 Notwithstanding Section 3, an employee will not be an Eligible Employee for purposes of the Plan if the employee owns stock possessing 5% or more of the total combined voting power or value of all classes of stock of the Company. For purposes of this 5% limitation, an employee shall be treated as owning any stock the ownership of which is attributed to him or her under the rules of Section 424(d) of the Code, as well as any stock that, in the absence of this paragraph, the employee could purchase under the Plan with his or her payroll deductions held pursuant to Section 6 but not yet applied to the purchase of shares of Common Stock under the Plan.

9.2 During any calendar year, the maximum value of the Common Stock that may be purchased by a Participant under the Plan is $25,000, said value to be determined on the basis of the Market Price of the Common Stock on the first Business Day of each Offering Period that ends in the calendar year.

9.3 The limitations in Section 9.1 and Section 9.2 are intended to and shall be interpreted in such a manner as will comply with Section 423(b)(3) and
Section 423(b)(8) of the Code, respectively.

10. CHANGES IN PAYROLL DEDUCTIONS. The rate of payroll deductions for an Offering Period may not be increased or decreased by a Participant during the Offering Period. However, the Participant may change the rate of payroll deduction for a subsequent Offering Period. In addition, a Participant may withdraw in full from the Plan in the manner described in Section 11.


11. WITHDRAWAL FROM THE PLAN

11.1 A Participant may elect to withdraw from the Plan, effective for the Offering Period in progress, by delivering to the Committee written notice thereof prior to the end of the Offering Period. If a Participant so withdraws, all of the Participant's payroll deductions for that Offering Period will be promptly returned to the Participant. If a Participant's payroll deductions are interrupted by any legal process, the Participant will be deemed to have elected to withdraw from the Plan for the Offering Period in which the interruption occurs.

11.2 A Participant may elect to withdraw from the Plan, effective for an Offering Period that has not yet commenced, by delivering to the Committee written notice thereof prior to the first day of the Offering Period.

11.3 Following withdrawal from the Plan, in order to participate in the Plan for any subsequent Offering Period, the Participant must again elect to participate in the manner described in Section 6.1.

12. ISSUANCE OF COMMON STOCK.

12.1 Certificates for the shares of Common Stock purchased by Participants will be delivered by the Company's transfer agent as soon as practicable after each Offering Period. In lieu of issuing certificates for such shares directly to Participants, the Company shall be entitled to issue such shares to a bank, broker-dealer or similar custodian (the "Custodian") that has agreed to hold such shares for the accounts of the respective Participants. Fees and expenses of the Custodian shall be paid by the Company or allocated among the respective Participants in such manner as the Committee determines.

12.2 A Participant may direct, in accordance with such procedures as the Committee may adopt, that shares purchased by the Participant shall be issued (or, if such shares are issued to the Custodian, that the account for such shares be held) in the names of the Participant and one other person designated by the Participant, as joint tenants with right of survivorship, tenants in common, or community property, to the extent and in the manner permitted by applicable law.

12.3 A Participant may at any time, in the manner described in Section 18, undertake a disposition (as that term is defined in Section 424(c) of the Code), whether by sale, exchange, gift or other transfer of legal title, of any or all of the shares held for the Participant by the Custodian. In the absence of such a disposition of the shares, the shares shall continue to be held by the Custodian until the holding period set forth in Section 423(a) of the Code has been satisfied. If a Participant so requests, shares for which such holding period has been satisfied will be transferred to another brokerage account specified by the Participant, or a stock certificate for such shares will be issued and delivered to the Participant or his or her designee.

13. CHANGES IN CAPITALIZATION

13.1 Upon the happening of any of the following described events, a Participant's right to purchase shares of Common Stock under the Plan shall be adjusted as hereinafter provided:

(a) If the shares of Common Stock are subdivided or combined into a greater or smaller number of shares of Common Stock or if, upon a recapitalization, split-up or other reorganization of the Company, the shares of Common Stock are exchanged for other securities


of the Company, the rights of each Participant shall be modified so that the Participant is entitled to purchase, in lieu of the shares of Common Stock that the Participant would otherwise have been entitled to purchase for the Offering Period in progress at the time of such subdivision, combination or exchange (the "Offering Period Shares"), such number of shares of Common Stock or such number and type of other securities as the Participant would have received if such Offering, Period Shares had been issued and outstanding at the time of such subdivision, combination or exchange (unless in the case of an exchange the Committee determines that the nature of the exchange is such that it is not feasible or advisable that the rights of Participants be so modified, in which event the exchange shall be deemed a Terminating Event under Section 14); and

(b) If the Company issues any of its shares as a stock dividend upon or with respect to the Common Stock, each Participant who purchases shares of Common Stock under the Plan at the end of the Offering Period in progress on the record date for the stock dividend shall be entitled to receive the shares so purchased (the "Purchased Shares") and shall also be entitled to receive at no additional cost, but only if the Purchase Price for the Purchased Shares was determined with reference to the Market Price of the Common Stock on the first Business Day of the Offering Period, the number of shares of the class of stock issued as a stock dividend, and the amount of cash in lieu of fractional shares, that the Participant would have received if he or she had been the holder of the Purchased Shares on the record date for the stock dividend.

13.2 Upon the happening of an event specified in clause (a) or (b) above, the class and aggregate number of shares available under the Plan, as set forth in Section 4, shall be appropriately adjusted to reflect the event. Notwithstanding the foregoing, such adjustments shall be made only to the extent that the Committee, based on advice of counsel for the Company, determines that such adjustments will not constitute a change requiring shareholder approval under Section 423(b)(2) of the Code.

14. TERMINATING EVENTS

14.1 Upon (a) the dissolution or liquidation of the Company, (b) a merger or other reorganization of the Company with one or more corporations as a result of which the Company will not be a surviving corporation, (c) the sale of all or substantially all of the assets of the Company or a material division of the Company, (d) a sale or other transfer, pursuant to a tender offer or otherwise, of more than fifty percent (50%) of the then outstanding shares of Common Stock of the Company, (e) an acquisition by the Company resulting in an extraordinary expansion of the Company's business or the addition of a material new line of business, or (f) any exchange that is subject to this Section 14 in accordance with the provisions of Section 13 (any of such events is herein referred to as a "Terminating Event"), the Committee may but shall not be required to --

(a) make provision for the continuation of the Participants' rights under the Plan on such terms and conditions as the Committee determines to be appropriate and equitable, including where applicable, but not limited to, an arrangement for the substitution on an equitable basis, for each share of Common Stock that could otherwise be purchased at the end of the Offering Period in progress at the time of the Terminating Event, of any consideration payable with respect to each then outstanding share of Common Stock in connection with the Terminating Event; or

(b) terminate all rights of Participants under the Plan for such Offering Period and --


(i) return to the Participants all of their payroll deductions for such Offering Period; and

(ii) for each share of Common Stock, if any, that otherwise could have been purchased under the Plan by a Participant at the end of such Offering Period (determined by assuming that payroll deductions at the rate elected by the Participant were continued to the end of the Payroll Period and used to purchase shares based on the Market Price of the Common Stock on the first Business Day of the Offering Period) and with respect to which (A) the Purchase Price at which such share could be purchased (determined with reference only to the Market Price of the Common Stock on the first Business Day of the Offering Period) is exceeded by (B) the Market Price on the date of the Terminating Event of a share of Common Stock, as determined by the Committee, pay to the Participant an amount equal to such excess.

14.2 The Committee shall make all determinations necessary or advisable in connection with Terminating Events, and its determinations shall, in the absent of fraud or patent mistake, be conclusive and binding on all persons with any interest in the Plan.

15. NO TRANSFER OR ASSIGNMENT OF EMPLOYEE'S RIGHTS. An Eligible Employee's rights under the Plan are the Eligible Employee's alone and may not be voluntarily or involuntarily transferred or assigned to, or availed of by, any other person other than by will or the laws of descent and distribution. An Eligible Employee's rights under the Plan are exercisable during his or her lifetime by the Eligible Employee alone.

16. TERMINATION OF EMPLOYEE'S RIGHTS

16.1 Subject to Section 16.2, a Participant's rights under the Plan will terminate if he or she for any reason (including death, disability or voluntary or involuntary termination of employment) ceases to be an employee of the Company or one of its subsidiaries.

16.2 Notwithstanding the foregoing, effective for Offering Periods beginning on or before July 15, 1999, if a Participant ceases to be an employee of the Company or one of its subsidiaries, the termination of the Participant's rights under the preceding paragraph shall not apply to any right the Participant may have to purchase shares of Common Stock at the end of the Offering Period in progress when the Participant ceases to be an employee. Such purchases of shares of Common Stock shall, to the extent of payroll deductions accumulated for the purchases of shares of Common Stock shall, to the extent payroll deductions accumulated for the Offering Period, occur automatically at the end of the Offering Period, unless the Participant or his or her personal representative withdraws from the Plan for the Offering Period in the manner described in Section 11. To the extent that the rights of a Participant terminate in accordance with this Section 16, any of the Participant's payroll deductions not used to purchase shares of Common Stock will be promptly returned (without interest thereon) to the Participant or his or her personal representative.

16.3 Effective for Offering Periods commencing after July 15, 1999, if a Participant ceases to be an employee of the Company or one of its subsidiaries, then as soon as practicable after such cessation, the Participant's payroll deductions shall cease and any of the Participant's accumulated payroll deductions shall be promptly returned (without interest thereon) to the Participant or his or her personal representative.


17. TERMINATION AND AMENDMENT OF PLAN

17.1 The Plan shall terminate on December 31, 2007. The Plan may be terminated at any earlier time by the Board, but, except as provided in Section 14, such termination shall not affect the rights of Participants under the Plan for the Offering Period in progress at the time of termination. The Plan will also terminate in any case when all or substantially all of the unissued shares of Common Stock reserved for the purposes of the Plan have been purchased. If at any time shares of Common Stock reserved for the purpose of the Plan remain available for purchase but not in sufficient number to satisfy all then unfilled purchase requirements, the available shares shall be apportioned among Participants in proportion to the respective amounts of their accumulated payroll deductions, and the Plan shall terminate. Upon such termination or any other termination of the Plan, all payroll deductions not used to purchase shares of Common Stock will be refunded to the Participants entitled thereto.

17.2 The Committee or the Board may from time to time adopt amendments to the Plan; PROVIDED, HOWEVER, that, without the approval of the shareholders of the Company, no amendment may increase the number of shares that may be issued under the Plan or make any other change for which shareholder approval is required by Section 423 of the Code or the regulations thereunder.

18. DISPOSITION OF SHARES. Subject to compliance with any applicable federal and state securities and other laws and any policy of the Company in effect from time to time with respect to trading in its shares, a Participant may effect a disposition (as that term is defined in Section 424(c) of the Code) of Common Stock purchased under the Plan at any time the Participant chooses; PROVIDED, HOWEVER, each Participant agrees, by purchasing shares of Common Stock under the Plan, that (a) the Company shall be entitled to withhold, from any other amounts that may be payable to the Participant by the Company at or around the time of such disposition, such federal, state, local and foreign income, employment and other taxes as the Company may be required to withhold under applicable law; and
(b) in lieu of such withholding, the Participant will, upon request of the Company, promptly remit such taxes to the Company. EACH EMPLOYEE PURCHASING SHARES OF COMMON STOCK UNDER THE PLAN ASSUMES THE RISK OF ANY MARKET FLUCTUATIONS IN THE PRICE THEREOF.

19. NO SHAREHOLDER RIGHTS; INFORMATION TO PARTICIPANTS. A Participant shall not have any rights as a shareholder of the Company (other than the right potentially to receive stock dividends under Section 13) on account of shares of Common Stock that may be purchased under the Plan prior to the time such shares are actually purchased by and issued to the Participant. Notwithstanding the foregoing, the Company shall deliver to each Participant under the Plan who does not otherwise receive such materials (a) a copy of the Company's annual financial statements (which shall be delivered annually as promptly as practical following each fiscal year of the Company and review or audit of such statements by the Company's auditors), together with management's discussion and analysis of financial condition and results of operations for the fiscal year, and (b) a copy of all reports, proxy statements and other communications distributed to the Company's security holders generally.

20. USE OF PROCEEDS. The proceeds received by the Company from the sale of shares of Common Stock under the Plan will be used for general corporate purposes.

21. GOVERNMENTAL REGULATIONS. The Company's obligation to sell and deliver shares of the Common Stock under the Plan is subject to the approval of any governmental


authority required in connection with the authorization, issuance or sale of such shares, including the Securities and Exchange Commission, the securities administrators of the states in which Participants reside, and the Internal Revenue Service.

22. MISCELLANEOUS PROVISIONS

22.1 Nothing contained in the Plan shall obligate the Company or any of its subsidiaries to employ a Participant for any period, nor shall the Plan interfere in any way with the right of the Company or any of its subsidiaries to reduce a Participant's compensation.

22.2 The provisions of the Plan shall be binding upon each Participant and, subject to the provisions of Section 15, the heirs, successors and assigns of each Participant.

22.3 Where the context so requires, references in the Plan to the singular shall include the plural, and vice versa, and references to a particular gender shall include either or both additional genders.

22.4 The Plan shall be construed, administered and enforced in accordance with the laws of the United States, to the extent applicable thereto, as well as the laws of the State of Washington.

23. APPROVAL OF SHAREHOLDERS. The Plan shall be effective January 1, 1998, subject to approval by the shareholders of the Company in a manner that complies with Section 423(b)(2) of the Code. If such approval does not occur prior to January 1, 1998, the Plan shall be void and of no effect.


Exhibit 10.18

December 8, 2005

Dan Sheeran
c/o RealNetworks, Inc.
2601 Elliott Avenue
Seattle, WA 98121

Dear Dan,

We are extremely pleased to offer you the position of VP Music & Video effective November 1, 2005. Your salary will be $310,000. You are eligible to earn an annual bonus of up to 30% of your annual base salary per the terms of the company's Executive MBO Program. As such, you will be eligible to earn $93,000 based on meeting MBO target goals, for an annual target total compensation of $403,000.

You will also earn additional equity in Real under the terms of Real's employee Stock Incentive Plan ("Plan"). You will be eligible to earn options for the purchase of 100,000 additional shares.

These additional shares will begin vesting on the effective date of your promotion, according to the vesting rules and all other provisions contained in the Plan, and will be granted on the last NASDAQ stock trading day ("Grant Date") of the calendar week in which your promotion occurs. The exercise price of the stock options granted to you shall be equal to the fair market value of Real's Common Stock on the Grant Date. Fair market value shall equal the last sales price for shares of Real's Common Stock on the Grant Date as reported by the NASDAQ National Market. Your additional 100,000 stock options will be on a separate vesting schedule than the previous stock options issued to you. This grant will have an initial 12.5% vest upon completion of six months employment and will continue to vest 12.5% every six months thereafter. Also, please be aware that unvested stock options are forfeited upon termination of employment. Please also be aware that, other than the changes related to your position and your compensation noted above, the provisions of your original offer letter and your related confidentiality and non-competition agreement shall continue to be in effect.

Thank you for your ongoing contributions and commitment to RealNetworks. We look forward to your continued success!

Sincerely,

/s/ Sid Ferrales

Sid Ferrales
SVP Human Resources


February 13, 2006 Exhibit 10.19

Michael Eggers
9908 Rainier Ave.
Seattle, WA 98118

Dear Michael:

In furtherance of your career at RealNetworks, Inc., I am extremely pleased to extend to you the promotion to Senior Vice President, Finance and Chief Financial Officer. You acknowledge that this offer is contingent upon the approval of the Board of Directors and will not be considered final or binding until approved by our Board of Directors. Your transition date into this new role will be determined at a later date.

Your salary will be $240,000.00 annually, payable semi-monthly, effective on your transition date. You are eligible to earn an annual bonus of up to 45% of your base salary. As such, you are eligible to earn $108,000 based on meeting individual performance target goals, for an annual target total compensation of $348,000 if you succeed in meeting your individual performance target goals.

You will also be eligible to earn options to purchase 100,000 additional shares, which will begin vesting as of your transition date. These options will vest according to the vesting rules and all other provisions contained in Real's 2005 Stock Incentive Plan. Your stock options will be granted on the date the Compensation Committee of the Company's Board of Directors approves the grant of the option (the "Grant Date"). The exercise price of the stock options granted to you shall be equal to the fair market value of Real's Common Stock on the Grant Date. Fair market value shall equal the last sales price for shares of Real's Common Stock on the Grant Date as reported by the NASDAQ National Market. Please be aware that unvested stock is forfeited upon termination of employment.

You will be regarded as a key employee under certain federal regulations governing family and medical leave. This status will require that you work closely with us in planning if you develop a need for family or medical leave.

Our employment relationship will be terminable at will, which means that either you or Real may terminate your employment at any time and for any reason or no reason, subject only to the provisions below describing your obligation to provide Real with notice, and Real's obligation to make certain payments if Real terminates your employment for reasons other than cause. Your right to receive these payments described below are subject to and conditioned upon your signing a valid general and complete release of all claims (except those relating to Real's payment obligations under this letter agreement) against Real (and its related entities and persons) in a form provided by Real.

You agree that you will provide Real six (6) months notice prior to terminating your employment. After receipt of such notice Real may, at its election, direct you to continue your work for Real for any period up to six (6) months from the date of such notice, at your then-current base salary. In consideration for fulfilling the foregoing notice provision, Real will pay you a severance payment equal to six (6) months of your then-current base salary at the conclusion of your employment with Real.

In the event that Real decides to terminate your employment without cause, Real may require you to stay for up to six (6) months to transition your responsibilities. After this transition period, in consideration for

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fulfilling the foregoing transition requirement, Real will pay you a severance of six (6) months of your then-current base salary upon the termination of your employment.

REAL PROVIDES EQUAL OPPORTUNITY IN EMPLOYMENT AND WILL ADMINISTER ITS POLICIES WITH REGARD TO RECRUITMENT, TRAINING, PROMOTION, TRANSFER, DEMOTION, LAYOFF, TERMINATION, COMPENSATION AND BENEFITS WITHOUT REGARD TO RACE, RELIGION, COLOR, NATIONAL ORIGIN, CITIZENSHIP, MARITAL STATUS, SEX, SEXUAL ORIENTATION, AGE, DISABILITY OR STATUS AS A DISABLED VETERAN OR VETERAN OF THE VIETNAM ERA OR ANY OTHER CHARACTERISTIC OR STATUS PROTECTED BY APPLICABLE LAW.

This letter and the attached Development and Confidentiality Agreement, the 2005 Stock Incentive Plan, and your Stock Option Agreement, contain the entire agreement between you and Real regarding this promotion, and supersede all prior oral and written discussion, agreements and understandings. This letter may not be modified except in writing signed by both you and Real. Any disputes regarding this letter or your employment with Real shall be governed by and construed in accordance with the laws of the State of Washington. If any provision of this letter is deemed to be invalid or unenforceable, at Real's option, the remaining terms shall continue in full force and effect.

Michael, we really look forward to working with you in this new role! We have great confidence in your continued success and are excited on your and RealNetworks' behalf about your well deserved promotion. Thank you for your ongoing contribution, and congratulations!

The effective start date of your promotion into this new role will be determined at a later date.

Please call us if you have questions about this offer letter.

Sincerely,

/s/ Rob Glaser

Rob Glaser,
Chairman and CEO
RealNetworks, Inc.

I have read and agree to the terms of employment contained in this offer letter and the attached Development and Confidentiality Agreement, which represent a full, complete and fair statement of the offer of employment made to me by RealNetworks, Inc.

Michael Eggers:  /s/ Michael Eggers

Date:    February 14, 2006

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REALNETWORKS, INC.
DEVELOPMENT, CONFIDENTIALITY AND NONCOMPETITION AGREEMENT

THIS AGREEMENT is made and entered into February 13, 2006, by and between RealNetworks, Inc. ("Real") and Michael Eggers ("You"). "Real" means RealNetworks, Inc. and all of its present and future subsidiaries and related entities including partnerships in which Real is a member.

In consideration of your employment, compensation, benefits, access to Real training, Trade Secrets and Confidential Information, and the mutual promises made herein, you and Real agree as follows:

1. COMPANY PROPERTY. "Company Property" means all records, files, notebooks, manuals, objects, devices, supplies, materials, recordings, drawings, models, computer programs, prototypes, equipment, inventory and other materials, or copies thereof, in electronic or paper form, that have been created, used or obtained by Real, as well as Trade Secrets, Confidential Information and Employee Developments and all business revenues and fees produced or transacted through your efforts. You agree that all Company Property is and shall remain the property of Real. You will preserve and use the Company Property only for the benefit of Real and the Real business, and you will return all Company Property to Real upon Real request or upon termination of your employment (whether voluntary or involuntary).

2. CONFIDENTIAL INFORMATION AND EMPLOYEE DEVELOPMENTS.

As used in this Agreement, the following terms shall have the meanings shown.

"EMPLOYEE DEVELOPMENT" means all technological, financial and operating ideas, processes, and materials, including all inventions, discoveries, concepts, ideas, enhancements to existing technology or business processes, computer program ideas and expressions, computer circuit designs, computer hardware concepts and implementations, formulae, algorithms, techniques, written materials, graphics, photographs, literary works, and any other ideas or original works of authorship relating to software or hardware development that you may develop or conceive of while employed by Real, alone or with others and which (i) relate directly to Real's actual or demonstrably anticipated business or (ii) incorporate or are developed using Trade Secrets or Confidential Information or (iii) are conceived or developed with use of any Real equipment, supplies or facilities including Real personnel or (iv) result from work performed by you for Real, regardless of whether it is technically eligible for protection under patent, copyright, or trade secret law.

"TRADE SECRET" means the whole or any portion of any scientific or technical information that is valuable and not generally known to competitors of Real. Trade Secrets include without limitation the specialized information and technology that Real may develop or acquire with respect to program materials (including without limitation program and project ideas, source and object code, Codecs, program listings, programming notes and documentation, flow-charts, and system and user documentation), system designs, operating processes, know-how, equipment designs, blue prints and product specifications.

"CONFIDENTIAL INFORMATION" means any data or information, other than Trade Secrets, which has been discovered, developed (including information conceived or developed by you) or has otherwise become known to Real, including any parent, subsidiary, predecessor, successor or otherwise affiliated company ("Real Company"), that is material to Real Company and not generally known to the public. Confidential Information includes without limitation:

i. Sales records, profits and performance reports, pricing manuals and lists, sales manuals and lists, training materials, selling and pricing procedures, and financing methods of Real Company.

ii. Customer lists or accounts, special requirements of particular customers, and current and anticipated requirements of customers generally for the products of Real Company;

iii. Research and development and specifications of any new products or lines of business under development or consideration;

iv. Sources of supply of integrated components and materials used for production, assembly, and packaging by Real Company, and the quality, price, and usage of such components and materials;

v. Marketing plans, strategies, sales and product development data, and inventions;

vi. Business plans and internal financial statements and projections of Real Company; and

vii. Personnel related information such as employees' compensation, performance reviews, or other individually identifiable information.

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You recognize and acknowledge that Real Company is engaged in a continuous program of research, development and production respecting its software products, its other business opportunities and for its customers. Important assets of Real Company are its Confidential Information, Trade Secrets and Employee Developments. You recognize that Real Company has a vital and substantial interest in maintaining confidentiality of Trade Secrets and Confidential Information to maintain a stable work force, continuing positive business relationships and minimizing damage to or interference with business. You also recognize and acknowledge that your employment exposes you to programming, concepts, designs and other information proprietary to Real Company and third parties with whom Real does business, and creates a relationship of trust and confidence between you and Real with respect to any such information.

OBLIGATIONS WITH RESPECT TO EMPLOYEE DEVELOPMENTS. All Employee Developments shall be considered works made for hire by you for Real and prepared within the scope of your employment. Under U.S. Copyright Law, all such materials shall, upon creation, be owned exclusively by Real. To the extent that any such material, under applicable law, shall be deemed not to be works made for hire, you hereby assign to Real all right, title and interest in and to such materials, in the United States and foreign countries, without further consideration, and Real shall be entitled to register and hold in its own name all copyrights, patents and trademarks in respect to such materials. You agree to promptly and completely disclose in writing to Real details of all original works of your authorship, discoveries, concepts, or ideas. You agree to apply, at Real's request and expense, for any patent or other legal protection of Employee Developments and to sign and deliver any applications, assignments or other documents as Real may reasonably require. Real shall have the exclusive right to all Employee Developments without additional consideration to you, including but not limited to the right to own, make, use, sell, have made, rent, lease, lend, copy, prepare derivative works of, perform or display publicly.

YOU OWN PERSONAL INVENTIONS. You shall not be required to assign to Real any of your rights in any personal invention you developed entirely on your own time without using Real's equipment, supplies, facilities, Trade Secrets or Confidential Information, except for those inventions that either: (1) relate at the time of conception or reduction to practice of the invention directly to Real's actual or demonstrably anticipated business or (2) result from any work performed by you for Real. You acknowledge notice by Real that the prior paragraph does not apply to any personal invention as described in this paragraph. You agree that this satisfies the requirements of Washington state law.

RESTRICTIONS ON USE AND DISCLOSURE OF TRADE SECRETS AND CONFIDENTIAL INFORMATION. During your employment with Real and for so long thereafter as the information remains a Trade Secret or Confidential Information, you shall not use, reproduce, disclose, or permit any person to obtain or use any Trade Secret or Confidential Information of Real (whether or not it is in written or tangible form), except as specifically authorized in writing by Real. You shall use the highest degree of care in safeguarding Trade Secrets and Confidential Information against loss, theft, or other inadvertent disclosure. You further agree that any Trade Secrets, Confidential Information, copyrightable works or materials or copies of them that enter into your possession, by reason of employment, are the sole property of Real and shall not be used in any manner adverse to Real's best interests. You agree not to remove any Confidential Information or Trade Secret from Real's premises except in pursuit of Real's business.

Upon Real's request at any time, or upon your termination of employment (whether voluntary or involuntary), you shall deliver to Real, and shall not retain for your own or another's use, any and all originals or copies of Employee Developments, Trade Secrets, Confidential Information and Company Property. Your obligations under this Agreement supplement and do not supersede or limit other obligations you have to Real or rights or remedies of Real including without limitation those under the Washington Uniform Trade Secrets Act.

3. YOUR WARRANTIES. You agree to perform at all times faithfully, industriously and to the best of your ability all duties and functions consistent with your position and to abide by any general employment guidelines or policies adopted by Real. You acknowledge that your employment is in no way conditioned upon your disclosure to Real of confidential information or trade secrets of others, and you agree not to improperly obtain, disclose to Real, or induce Real to use, any confidential information or trade secrets belonging to any third party. You represent that the execution of this Agreement, your employment with Real, and the performance of your proposed duties to Real will not violate any agreements or obligations you may have to any former employer or third party and you are not subject to any restrictions which would prevent or limit you from carrying out your duties for Real.

4. NON-COMPETITION. You acknowledge that Real is engaged in a highly competitive business and that by virtue of the position in which you are employed, you will perform services that are of competitive value to Real and which if used in competition with Real could cause it serious harm. Therefore, you agree not to work for any Competitor during your employment with Real (including after work hours, weekends and vacation time), even if only organizational assistance or limited consultation is involved. During your employment with Real, you agree not to

4

publish, design or develop computer software that competes with Real software products (either existing or under development). Further, you agree that for a period of one (1) year after the termination of your employment with Real, whether voluntary or not, you will not directly or indirectly be employed by, own, manage, consult with or join any business or entity that is in competition with Real or with products or services produced, sold or in development by Real during the term of your employment. Ownership of 1% or less of the stock (publicly or privately held) of a competitor of Real shall not be a breach of this paragraph. You acknowledge that Real competes in a global marketplace and that the duration and scope of this noncompetition provision is reasonable and necessary to protect Real interests. You authorize a court to restrict you to the maximum extent allowed.

5. NONSOLICITATION. You recognize that Real's workforce is a vital part of its business. You agree that for a period of one (1) year after your employment ends, whether voluntarily or not, you will not induce or attempt to influence, directly or indirectly, any employee of Real to terminate his/her employment with Real or to work for you or any other entity. You agree that this means you will not identify to a third party Real employees as potential candidates for employment. You further agree not to, directly or indirectly, solicit or assist in soliciting orders from any current or known prospective customers or to encourage them to terminate their business relationship or negotiations with Real.

6. RETURN OF PROPERTY. You represent that you will return to Real all company-owned property in your possession or control, including but not limited to credit cards, keys, access cards, company-owned equipment, computers and related equipment, customer lists, files, memoranda, documents, price lists, and all other trade secrets and/or confidential Real information, and all copies thereof, whether in electronic or other form.

7. DEDUCTIONS FROM PAY. You authorize Real to deduct from your compensation the value of any Company Property not returned or the amount of any sums owed to Real by you, and you release Real from any claims based upon such withholding.

8. MISCELLANEOUS. This Agreement together with the terms of your offer letter constitute the complete and entire agreement between us, and supersedes and cancels all prior understandings, correspondence and agreements, oral and written, express or implied, between us relating to the subject matter hereof. This Agreement can only be amended or waived by a written document signed by Real and you. The waiver of any breach of this Agreement or the failure to enforce any provision shall not waive any later breach. Real and you both consent to the other giving third parties notification of the existence and terms of this Agreement. This Agreement shall become effective only when executed by Real and then shall be binding upon and inure to the benefit of Real and you, and each of our successors, assigns, heirs or legal representatives, except that you may not assign or delegate any rights or duties under this Agreement. This Agreement will be interpreted and enforced in accordance with the laws of the State of Washington as applied to agreements made and performed in Washington, without regard to the State's conflict of laws provisions. Jurisdiction and venue in any proceeding either at law or in equity, of or relating to this Agreement shall be in King County, Washington. You agree that Real may be irreparably harmed by a breach by you of this Agreement, that adequate remedies may not exist in law, and that Real shall be entitled to bring an action for a preliminary or permanent injunction or restraining order to enforce this Agreement. You acknowledge that your experience and capabilities are such that an injunction to enforce this Agreement will not prevent you from earning a reasonable livelihood. Your claims against Real shall not be a defense to Real's enforcement of this Agreement. In case any term in this Agreement shall be held invalid, illegal or unenforceable in whole or in part, the validity of the remaining terms of the Agreement shall not be affected.

You acknowledge that you have read this Agreement, have had an opportunity to have it explained to you, understand its provisions and have received an exact copy of it for your records. You further understand that your employment relationship with Real is at will and nothing in this Agreement suggests or signifies otherwise.

IN WITNESS WHEREOF, the parties have executed this Agreement the day and year first written above.

REALNETWORKS, INC. EMPLOYEE

By:   /s/ Sandy Gould                    Signature:  /s/ Michael Eggers

Name:    Sandy Gould                     Printed Name:     Michael Eggers
     ----------------------------------                --------------------

Title:  Sr Dir Exec Recruiting/Org Dev
       --------------------------------

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EXHIBIT 10.20

April 2, 2004

Sid Ferrales
3108 Alexander Circle NE
Atlanta, GA 30326

Dear Sid:

I am extremely pleased to offer you employment at RealNetworks, Inc. as Senior Vice President, Human Resources. Your start date will be finalized at a later time but we hope that it will be on or before April 12, 2004.

This offer is for a full-time, exempt, regular position with Real. Your responsibilities will be as directed by Real. You will be paid a monthly salary, which is equivalent on an annualized basis to $240,000 (subject to normal withholdings), payable semi-monthly in accordance with our normal payroll procedures. You are eligible to earn an annual bonus under the Company's Executive MBO Incentive Program. We expect that in 2004 executives will be eligible to earn an annual bonus of up to 30% of their base salary, per the terms of the Company's Executive MBO Incentive Program. As such, you will be eligible to earn an MBO bonus of up to $72,000, based on meeting MBO target goals, for a total target annual cash compensation of $312,000. Performance targets for the Program will be set in April this year and must be approved by the Board of Directors

You will also earn equity in Real under the terms of Real's 1996 Stock Option Plan. Upon the start of your employment, you will be eligible for options on 200,000 shares, which will begin vesting on your hire date according to the vesting rules, and all other provisions contained in the Plan. Under the Plan, the first 30% of this grant will vest on the 18-month anniversary of the grant, and 10% will vest each six months thereafter. Your stock options will be granted on the date the Compensation Committee of the Company's Board of Directors approves the grant of the option (the "Grant Date"). The exercise price of the stock options granted to you shall be equal to the fair market value of Real's Common Stock on the Grant Date. Fair market value shall equal the last sales price for shares of Real's Common Stock on the Grant Date as reported by the NASDAQ National Market. Please be aware that unvested stock is forfeited upon termination of employment.

Real will make the following payments to you in connection with your relocation from Austin, Texas to Seattle, WA:

1. A signing bonus of $30,000 will be paid within 30 days of the commencement of your employment with Real.

2. An additional bonus of $60,000 will be paid to you in two separate increments to assist with relocation and housing costs. The first $10,000 will be paid within 30 days of the commencement of your employment. The additional $50,000 will be paid on January 15, 2005, provided that you have purchased or leaseda permanent residence in the immediate Seattle area by that date, or within 15 days of the date you do secure a permanent resident, if later than January 15, 2005.

3. Up to two 4 day house-hunting trips for you and your immediate family, including coach airfare, accommodations, and reimbursement for your reasonable rental car, food and incidental expenses. Real will arrange for a realtor or apartment finder to show you different neighborhoods in and around Seattle.

4. Real will cover the costs of those additional items set forth on the attached Compensation Summary attached as Attachment A upon the presentation of receipts.


Some or all of these bonus and relocation payments or costs may be taxable income. If you voluntarily resign your employment with Real within 12 months of the date of completion of your relocation, or if Real terminates your employement for "Cause" (as defined in Real's 1996 Stock Option Plan) during such period, you agree to reimburse Real for a pro rata amount of all of the payments described above and you authorize Real to deduct from your final paycheck any amounts remaining due to Real as of your terminate date.

You will receive paid vacation, paid holidays, paid sick leave, and, upon satisfaction of any eligibility or waiting requirements, medical/dental coverage, 401K participation, disability and life insurance coverage, employee stock purchase plan participation and other benefits ("Benefits") as described in the Real Employee Handbook, Benefit Plan descriptions, and Real policies, as they may be amended from time to time. All of these Benefits are subject to change upon notice from Real.

You will be regarded as a key employee under certain federal regulations governing family and medical leave. This status will require that you work closely with us in planning if you develop a need for family or medical leave.

Also, as a corporate executive, you will be subject to the Pre-Clearance Procedures of the Policy on Avoidance of Insider Trading. A copy of the policy is attached.

It is our policy that employees may not use or disclose confidential information or trade secrets obtained from any source or during any prior employment. Real requires employees to abide by all contractual and legal obligations they may have to prior employers or others, such as limits on disclosure of information or competition. Prior to signing this letter, you must inform us if you are subject to any such obligations that would prevent you from working at Real in your intended capacity or that would otherwise restrict you in the performance of your services to Real. Violation of this requirement may result in termination of your employment with Real. By signing this letter, you further agree that you will not bring to Real any confidential documents of another, nor disclose any confidential information of another, and that you will comply fully with these requirements.

Our employment relationship will be terminable at will, which means that either you or Real may terminate your employment at any time and for any reason or no reason, subject only to the provisions below describing your obligation to provide Real with notice, and Real's obligation to make certain payments if Real terminates your employment for reasons other than cause. Your right to receive these payments described below are subject to and conditioned upon your signing a valid general and complete release of all claims (except those relating to Real's payment obligations under this letter agreement) against Real (and its related entities and persons) in a form provided by Real.

You agree that you will provide Real four months notice prior to you terminating your employment in the first two years of your employment. In the event that Real terminates your employment without Cause in the first two years of your employment, we will provide you with four months notice or pay of your then-current base salary in lieu of notice through any remaining portion of the notice period.

This offer is contingent on: (i) you providing evidence of employability as required by federal law (which includes providing Real within 3 days after your employment commences with acceptable evidence of your identity and US employment eligibility), (ii) Real receiving acceptable results from any background check or reference check, and (iii) you signing Real's Development, Confidentiality and Noncompetition Agreement, attached hereto.

REAL PROVIDES EQUAL OPPORTUNITY IN EMPLOYMENT AND WILL ADMINISTER ITS POLICIES WITH REGARD TO RECRUITMENT, TRAINING, PROMOTION,

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TRANSFER, DEMOTION, LAYOFF, TERMINATION, COMPENSATION AND BENEFITS WITHOUT REGARD TO RACE, RELIGION, COLOR, NATIONAL ORIGIN, CITIZENSHIP, MARITAL STATUS, SEX, SEXUAL ORIENTATION, AGE, DISABILITY OR STATUS AS A DISABLED VETERAN OR VETERAN OF THE VIETNAM ERA OR ANY OTHER CHARACTERISTIC OR STATUS PROTECTED BY APPLICABLE LAW.

This letter and the Development, Confidentiality and Noncompetition Agreement, the 1996 Stock Option Plan, and your Stock Option Agreement, contain the entire agreement between you and Real, and supersede all prior oral and written discussion, agreements and understandings. This letter may not be modified except in writing signed by both you and Real. Any disputes regarding this letter or your employment with Real shall be governed by and construed in accordance with the laws of the State of Washington. If any provision of this letter is deemed to be invalid or unenforceable, at Real's option, the remaining terms shall continue in full force and effect.

This offer is valid until April 9, 2004.

Sid, we are excited about the prospect of you joining RealNetworks, Inc. and know that you will make significant contributions to our continued growth and success. We look forward to working with you. Please call me or Sandy Gould if you have questions about this offer letter.

Sincerely,

/s/ Kelly Jo MacArthur

Kelly Jo MacArthur
Senior Vice President and Chief of Staff
RealNetworks, Inc.


I have read and agree to the terms of employment contained in this offer letter and the attached Development, Confidentiality and Noncompetition Agreement, which represent a full, complete and fair statement of the offer of employment made to me by RealNetworks, Inc.

Sid Ferrales:  /s/ Sid Ferrales

Date: April 12, 2004

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ATTACHMENT A
COMPENSATION SUMMARY

SALARY: $240,000

TARGET BONUS: Up to 30% of base comp. based on meeting MBO objectives, pending approval by Comp. Cmte. of Company's 2004 MBO Program and payout targets

SIGNING BONUS: $30,000

STOCK OPTIONS: 200,000 vesting over 5 years per Option Plan

RELOCATION EXPENSE ASSISTANCE: $60,000

SHIPMENT OF HOUSEHOLD GOODS: 21,000 lb. Maximum (incl. Up to 2 autos)

STORAGE OF HOUSEHOLD GOODS: Maximum 30 days

TEMPORARY HOUSING: Up to 6 months/2 return trips home per month

FINAL MOVE EXPENSES: Not to exceed $2,500

HOME FINDING TRIP: 2 roundtrips for employee & guest, 4-days, $2000 max

INCIDENTAL EXPENSES: Up to $3000 Homeowner / up to $1500 Renter

TIME OFF FOR HOME FINDING / MOVING: 5 days

REPAYMENT OF ABOVE: Prorated if voluntarily resign or are terminated for cause within one year from completion of move

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REALNETWORKS, INC.
DEVELOPMENT, CONFIDENTIALITY AND NONCOMPETITION AGREEMENT

THIS AGREEMENT is made and entered into as of the 12th day of April, 2004, by and between RealNetworks, Inc. ("Real") and Sid Ferrales ("You"). "Real" means RealNetworks, Inc. and all of its present and future subsidiaries and related entities including partnerships in which Real is a member.

In consideration of your employment, compensation, benefits, access to Real training, Trade Secrets and Confidential Information, and the mutual promises made herein, you and Real agree as follows:

1. COMPANY PROPERTY. "Company Property" means all records, files, notebooks, manuals, objects, devices, supplies, materials, recordings, drawings, models, computer programs, prototypes, equipment, inventory and other materials, or copies thereof, in electronic or paper form, that have been created, used or obtained by Real, as well as Trade Secrets, Confidential Information and Employee Developments and all business revenues and fees produced or transacted through your efforts. You agree that all Company Property is and shall remain the property of Real. You will preserve and use the Company Property only for the benefit of Real and the Real business, and you will return all Company Property to Real upon Real request or upon termination of your employment (whether voluntary or involuntary).

2. CONFIDENTIAL INFORMATION AND EMPLOYEE DEVELOPMENTS.

As used in this Agreement, the following terms shall have the meanings shown.

"EMPLOYEE DEVELOPMENT" means all technological, financial and operating ideas, processes, and materials, including all inventions, discoveries, concepts, ideas, enhancements to existing technology or business processes, computer program ideas and expressions, computer circuit designs, computer hardware concepts and implementations, formulae, algorithms, techniques, written materials, graphics, photographs, literary works, and any other ideas or original works of authorship relating to software or hardware development that you may develop or conceive of while employed by Real, alone or with others and which (i) relate directly to Real's actual or demonstrably anticipated business or (ii) incorporate or are developed using Trade Secrets or Confidential Information or (iii) are conceived or developed with use of any Real equipment, supplies or facilities including Real personnel or (iv) result from work performed by you for Real, regardless of whether it is technically eligible for protection under patent, copyright, or trade secret law.

"TRADE SECRET" means the whole or any portion of any scientific or technical information that is valuable and not generally known to competitors of Real. Trade Secrets include without limitation the specialized information and technology that Real may develop or acquire with respect to program materials (including without limitation program and project ideas, source and object code, Codecs, program listings, programming notes and documentation, flow-charts, and system and user documentation), system designs, operating processes, know-how, equipment designs, blue prints and product specifications.

"CONFIDENTIAL INFORMATION" means any data or information, other than Trade Secrets, which has been discovered, developed (including information conceived or developed by you) or has otherwise become known to Real, including any parent, subsidiary, predecessor, successor or otherwise affiliated company ("Real Company"), that is material to Real Company and not generally known to the public. Confidential Information includes without limitation:

5

i. Sales records, profits and performance reports, pricing manuals and lists, sales manuals and lists, training materials, selling and pricing procedures, and financing methods of Real Company.

ii. Customer lists or accounts, special requirements of particular customers, and current and anticipated requirements of customers generally for the products of Real Company;

iii. Research and development and specifications of any new products or lines of business under development or consideration;

iv. Sources of supply of integrated components and materials used for production, assembly, and packaging by Real Company, and the quality, price, and usage of such components and materials;

v. Marketing plans, strategies, sales and product development data, and inventions;

vi. Business plans and internal financial statements and projections of Real Company; and

vii. Personnel related information such as employees' compensation, performance reviews, or other individually identifiable information.

You recognize and acknowledge that Real Company is engaged in a continuous program of research, development and production respecting its software products, its other business opportunities and for its customers. Important assets of Real Company are its Confidential Information, Trade Secrets and Employee Developments. You recognize that Real Company has a vital and substantial interest in maintaining confidentiality of Trade Secrets and Confidential Information to maintain a stable work force, continuing positive business relationships and minimizing damage to or interference with business. You also recognize and acknowledge that your employment exposes you to programming, concepts, designs and other information proprietary to Real Company and third parties with whom Real does business, and creates a relationship of trust and confidence between you and Real with respect to any such information.

OBLIGATIONS WITH RESPECT TO EMPLOYEE DEVELOPMENTS. All Employee Developments shall be considered works made for hire by you for Real and prepared within the scope of your employment. Under U.S. Copyright Law, all such materials shall, upon creation, be owned exclusively by Real. To the extent that any such material, under applicable law, shall be deemed not to be works made for hire, you hereby assign to Real all right, title and interest in and to such materials, in the United States and foreign countries, without further consideration, and Real shall be entitled to register and hold in its own name all copyrights, patents and trademarks in respect to such materials. You agree to promptly and completely disclose in writing to Real details of all original works of your authorship, discoveries, concepts, or ideas. You agree to apply, at Real's request and expense, for any patent or other legal protection of Employee Developments and to sign and deliver any applications, assignments or other documents as Real may reasonably require. Real shall have the exclusive right to all Employee Developments without additional consideration to you, including but not limited to the right to own, make, use, sell, have made, rent, lease, lend, copy, prepare derivative works of, perform or display publicly.

YOU OWN PERSONAL INVENTIONS. You shall not be required to assign to Real any of your rights in any personal invention you developed entirely on your own time without using Real's equipment, supplies, facilities, Trade Secrets or Confidential Information, except for those inventions that either: (1) relate at the time of conception or reduction to practice of the invention directly to Real's actual or demonstrably anticipated business or (2) result from any work performed by you for Real. You acknowledge notice by Real that the prior paragraph does not apply to any personal invention as described in this paragraph. You agree that this satisfies the requirements of Washington state law.

RESTRICTIONS ON USE AND DISCLOSURE OF TRADE SECRETS AND CONFIDENTIAL INFORMATION. During your employment with Real and for so long thereafter as the information remains a

6

Trade Secret or Confidential Information, you shall not use, reproduce, disclose, or permit any person to obtain or use any Trade Secret or Confidential Information of Real (whether or not it is in written or tangible form), except as specifically authorized in writing by Real. You shall use the highest degree of care in safeguarding Trade Secrets and Confidential Information against loss, theft, or other inadvertent disclosure. You further agree that any Trade Secrets, Confidential Information, copyrightable works or materials or copies of them that enter into your possession, by reason of employment, are the sole property of Real and shall not be used in any manner adverse to Real's best interests. You agree not to remove any Confidential Information or Trade Secret from Real's premises except in pursuit of Real's business.

Upon Real's request at any time, or upon your termination of employment (whether voluntary or involuntary), you shall deliver to Real, and shall not retain for your own or another's use, any and all originals or copies of Employee Developments, Trade Secrets, Confidential Information and Company Property. Your obligations under this Agreement supplement and do not supersede or limit other obligations you have to Real or rights or remedies of Real including without limitation those under the Washington Uniform Trade Secrets Act.

3. YOUR WARRANTIES. You agree to perform at all times faithfully, industriously and to the best of your ability all duties and functions consistent with your position and to abide by any general employment guidelines or policies adopted by Real. You acknowledge that your employment is in no way conditioned upon your disclosure to Real of confidential information or trade secrets of others, and you agree not to improperly obtain, disclose to Real, or induce Real to use, any confidential information or trade secrets belonging to any third party. You represent that the execution of this Agreement, your employment with Real, and the performance of your proposed duties to Real will not violate any agreements or obligations you may have to any former employer or third party and you are not subject to any restrictions which would prevent or limit you from carrying out your duties for Real.

4. NON-COMPETITION. You acknowledge that Real is engaged in a highly competitive business and that by virtue of the position in which you are employed, you will perform services that are of competitive value to Real and which if used in competition with Real could cause it serious harm. Therefore, you agree not to work for any Competitor during your employment with Real (including after work hours, weekends and vacation time), even if only organizational assistance or limited consultation is involved. During your employment with Real, you agree not to publish, design or develop computer software that competes with Real software products (either existing or under development). Further, you agree that for a period of one (1) year after the termination of your employment with Real, whether voluntary or not, you will not directly or indirectly be employed by, own, manage, consult with or join any business or entity that is in competition with Real or with products or services produced, sold or in development by Real during the term of your employment. Ownership of 1% or less of the stock (publicly or privately held) of a competitor of Real shall not be a breach of this paragraph. You acknowledge that Real competes in a global marketplace and that the duration and scope of this noncompetition provision is reasonable and necessary to protect Real interests. You authorize a court to restrict you to the maximum extent allowed.

5. NONSOLICITATION. You recognize that Real's workforce is a vital part of its business. You agree that for a period of one (1) year after your employment ends, whether voluntarily or not, you will not induce or attempt to influence, directly or indirectly, any employee of Real to terminate his/her employment with Real or to work for you or any other entity. You agree that this means you will not identify to a third party Real employees as potential candidates for employment. You further agree not to, directly or indirectly, solicit or assist in soliciting orders from any current or known prospective customers or to encourage them to terminate their business relationship or negotiations with Real.

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6. RETURN OF PROPERTY. You represent that you will return to Real all company-owned property in your possession or control, including but not limited to credit cards, keys, access cards, company-owned equipment, computers and related equipment, customer lists, files, memoranda, documents, price lists, and all other trade secrets and/or confidential Real information, and all copies thereof, whether in electronic or other form.

7. DEDUCTIONS FROM PAY. You authorize Real to deduct from your compensation the value of any Company Property not returned or the amount of any sums owed to Real by you, and you release Real from any claims based upon such withholding.

8. MISCELLANEOUS. This Agreement together with the terms of your offer letter constitute the complete and entire agreement between us, and supersedes and cancels all prior understandings, correspondence and agreements, oral and written, express or implied, between us relating to the subject matter hereof. This Agreement can only be amended or waived by a written document signed by Real and you. The waiver of any breach of this Agreement or the failure to enforce any provision shall not waive any later breach. Real and you both consent to the other giving third parties notification of the existence and terms of this Agreement. This Agreement shall become effective only when executed by Real and then shall be binding upon and inure to the benefit of Real and you, and each of our successors, assigns, heirs or legal representatives, except that you may not assign or delegate any rights or duties under this Agreement. This Agreement will be interpreted and enforced in accordance with the laws of the State of Washington as applied to agreements made and performed in Washington, without regard to the State's conflict of laws provisions. Jurisdiction and venue in any proceeding either at law or in equity, of or relating to this Agreement shall be in King County, Washington. You agree that Real may be irreparably harmed by a breach by you of this Agreement, that adequate remedies may not exist in law, and that Real shall be entitled to bring an action for a preliminary or permanent injunction or restraining order to enforce this Agreement. You acknowledge that your experience and capabilities are such that an injunction to enforce this Agreement will not prevent you from earning a reasonable livelihood. Your claims against Real shall not be a defense to Real's enforcement of this Agreement. In case any term in this Agreement shall be held invalid, illegal or unenforceable in whole or in part, the validity of the remaining terms of the Agreement shall not be affected.

You acknowledge that you have read this Agreement, have had an opportunity to have it explained to you, understand its provisions and have received an exact copy of it for your records. You further understand that your employment relationship with Real is at will and nothing in this Agreement suggests or signifies otherwise.

IN WITNESS WHEREOF, the parties have executed this Agreement the day and year first written above.

REALNETWORKS, INC.                       EMPLOYEE

By: /s/ Kelly Jo MacArthur               Signature: /s/ Savino R. Ferrales

Name:  Kelly Jo MacArthur                Printed Name: Savino R. (Sid) Ferrales

Title: SVP and Chief of Staff

8

Exhibit 10.22

November 30, 2005

Bob Kimball
c/o RealNetworks, Inc.
2601 Elliott Avenue, Suite 1000
Seattle, WA 98121

Dear Bob:

In consideration for your excellent work relating to the Microsoft antitrust case and your continued employment with RealNetworks, I am pleased to offer you the bonus plan and payments described in Exhibit A (the "Bonus Payments").

You will be entitled to receive the Bonus Payments unless RealNetworks has terminated your employment for Cause, as defined below, or you voluntarily choose to end your employment with RealNetworks, in which case you will not be entitled to any Bonus Payments after the date of your termination or voluntary resignation. Once paid, a Bonus Payment will be considered final and irrevocable. If RealNetworks materially changes your job responsibilities, moves your primary workplace by more than 15 miles or is acquired by a third party, any subsequent resignation by you will not be considered "voluntary" and you will be entitled to receive all Bonus Payments on your last day of employment. In the event of your death or permanent disability, you or your heirs will be entitled to receive all Bonus Payments within 30 days. In addition, in the event of any mutually agreed (a) change in your employment status to part-time for a continuous period lasting greater than three months or (b) leave of absence for a continuous period lasting greater than three months, the Bonus Payments may be adjusted to reflect appropriately such change in status (for example, by altering the payment schedule, pro-rating the payments, tolling the payment schedule or such other mechanism as agreed by the parties). Notwithstanding the previous sentence, there shall not be any adjustment to the Bonus Payments or schedule as a result of any change in employment status relating to disability (other than a permanent disability as described above), medical or family leave or other FMLA-related leave.

As used in this agreement, "Cause" means conduct involving one or more of the following: (i) your substantial and continuing failure after written notice to render services to RealNetworks in accordance with the terms or requirements of your employment for reasons other than illness or incapacity; or (ii) willful misconduct, fraud, embezzlement, theft, misrepresentation or dishonesty involving RealNetworks resulting in any case in material harm to RealNetworks.

Sincerely,

/s/ Rob Glaser

Rob Glaser
Chairman and Chief Executive Officer
RealNetworks, Inc.

I have read and agree to the terms of the incentive bonus agreement contained in this letter.

Name: /s/ Robert Kimball

Date: November 30, 2005


EXHIBIT A

                    Schedule of Bonus Payments - Bob Kimball
                    ----------------------------------------
Amount                                                  Date Payable
------                                                  -------------

$1 million                                              November 30, 2005

$375,000                                                May 30, 2006

$375,000                                                November 30, 2006

$375,000                                                May 30, 2007

$375,000                                                November 30, 2007

$375,000                                                May 30, 2008

$375,000                                                November 30, 2008


Exhibit 10.23

November 30, 2005

Dan Sheeran
c/o RealNetworks, Inc.
2601 Elliott Avenue, Suite 1000
Seattle, WA 98121

Dear Dan:

In consideration for your excellent work relating to the Microsoft antitrust case and your continued employment with RealNetworks, I am pleased to offer you the bonus plan and payments described in Exhibit A (the "Bonus Payments").

You will be entitled to receive the Bonus Payments unless RealNetworks has terminated your employment for Cause, as defined below, or you voluntarily choose to end your employment with RealNetworks, in which case you will not be entitled to any Bonus Payments after the date of your termination or voluntary resignation. Once paid, a Bonus Payment will be considered final and irrevocable. If RealNetworks materially changes your job responsibilities, moves your primary workplace by more than 15 miles or is acquired by a third party, any subsequent resignation by you will not be considered "voluntary" and you will be entitled to receive all Bonus Payments on your last day of employment. In the event of your death or permanent disability, you or your heirs will be entitled to receive all Bonus Payments within 30 days. In addition, in the event of any mutually agreed (a) change in your employment status to part-time for a continuous period lasting greater than three months or (b) leave of absence for a continuous period lasting greater than three months, the Bonus Payments may be adjusted to reflect appropriately such change in status (for example, by altering the payment schedule, pro-rating the payments, tolling the payment schedule or such other mechanism as agreed by the parties). Notwithstanding the previous sentence, there shall not be any adjustment to the Bonus Payments or schedule as a result of any change in employment status relating to disability (other than a permanent disability as described above), medical or family leave or other FMLA-related leave.

As used in this agreement, "Cause" means conduct involving one or more of the following: (i) your substantial and continuing failure after written notice to render services to RealNetworks in accordance with the terms or requirements of your employment for reasons other than illness or incapacity; or (ii) willful misconduct, fraud, embezzlement, theft, misrepresentation or dishonesty involving RealNetworks resulting in any case in material harm to RealNetworks.

Sincerely,

/s/ Rob Glaser

Rob Glaser
Chairman and Chief Executive Officer
RealNetworks, Inc.

I have read and agree to the terms of the incentive bonus agreement contained in this letter.

Name: /s/ Dan Sheeran

Date: November 30, 2005


EXHIBIT A

                    Schedule of Bonus Payments - Dan Sheeran
                    -----------------------------------------
Amount                                                  Date Payable
------                                                  ------------

$70,000                                                 November 30, 2005

$65,000                                                 May 30, 2006

$65,000                                                 November 30, 2006


EXHIBIT 10.24

AMENDED AND RESTATED SETTLEMENT AGREEMENT

This Amended and Restated Settlement Agreement (the "Agreement") is entered into as of this 10th day of March, 2006 (the "Signing Date"), by and between RealNetworks, Inc., a corporation organized and existing under the laws of the State of Washington, and its subsidiaries (collectively, "Real"), and Microsoft Corporation, a corporation organized and existing under the laws of the State of Washington, and its subsidiaries (collectively, "Microsoft"). Real and Microsoft are each referred to in this Agreement as a "Party" and collectively as the "Parties." For purposes of the Agreement, references to Real and Microsoft shall include their respective Affiliates (as defined below).

WHEREAS, Real filed a lawsuit in federal court in the United States alleging violations of antitrust laws, unfair competition laws and other claims and participated in proceedings in the European Union and with the Korean Fair Trade Commission asserting violation of applicable antitrust laws, more particularly described in Section 1 below and referred to collectively herein as the "Actions,"

WHEREAS, Microsoft denied any and all liability to Real in connection with the matters described in the Actions and further denied that it violated any law, ordinance or regulation of any jurisdiction or engaged in any wrongdoing of any kind whatsoever,

WHEREAS, Real and Microsoft, having determined it to be desirable to settle and resolve all claims asserted in the Actions, entered into the Settlement Agreement (the "Previous Agreement") dated as of the 11th day of October, 2005 (the "Effective Date"), and an amendment to the Previous Agreement dated as of the 3rd day of March, 2006 (the "Amendment"), for the purpose of compromising disputed claims and alleviating the expense, delay and inconvenience associated with the Actions, and

WHEREAS, the Parties desire to incorporate all of the terms of the Previous Agreement and the Amendment into one agreement pursuant to this Agreement,

NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which the Parties acknowledge, it is mutually agreed by and between the Parties as follows:

1. Definitions. For purposes of this Agreement, the following terms shall have the meanings set forth below.

"Actions" means:

(1) In the U.S.: the action captioned RealNetworks, Inc. v. Microsoft Corp., Civil Action No. JFM-04-968, MDL Docket No. 1332, in the United States District Court for the District of Maryland, originally filed as Case No. C03-5717 (JW) (EAI), in the United States District Court for the Northern District of California ("the U.S. Action");

(2) In the EU: Case COMP/C-3/37.792 that culminated in a decision of the European Commission on March 24, 2004 ("the EU Decision"), Microsoft's appeal from the EU Decision in the action captioned Microsoft v. Commission of the European Communities, Case T-201/04, the appeal in the action captioned Microsoft v. Commission of the European Communities, Case T-313/05 and the complaint filed by third party CCIA with the European Commission on February 11, 2003, including


any other filings concerning the appeal, implementation, or enforcement of the EU Decision; and

(3) In Korea: The proceedings identified as Case No. 2005 Kyungchok 0375, Case Concerning Abuse of Market Dominant Position by Microsoft Corporation and Microsoft Korea, Inc.

"Affiliates" means any entity directly or indirectly controlling, controlled by or under common control with a Party hereto, where "control" means beneficial ownership of greater than fifty percent (50%) of equity interest therein.

"Change of Control" means a transaction or series of related transactions that results in (a) a sale to a single person or entity or two or more persons or entities acting as a "group" (as such term is used in Section 13(d)(3) of the Securities Exchange Act of 1934, as amended, and the regulations promulgated thereunder) of all or substantially all of the assets of a Party or of a line of business of a Party other than directly or indirectly to an Affiliate of such Party, (b) the transfer, directly or indirectly, to a single entity or such "group" of fifty percent (50%) or more of the outstanding voting power of a Party (other than directly or indirectly to an Affiliate of such Party), or (c) the acquisition by an entity or such "group", by reason of any contractual arrangement or understanding, of (i) the right or power to appoint or cause to be appointed a majority of the directors or persons serving similar functions of such Party or of a line of business of a Party or (ii) the power to direct or cause the direction of the management and policies of such entity, whether through the ownership of voting securities, by contract, management agreement or otherwise.

"OEM" means an original equipment manufacturer licensed by Microsoft to pre-install Windows operating system software on its new personal computers.

"Windows" means the software code (as opposed to source code) distributed by Microsoft to any licensee as Windows XP Home, Windows XP Professional, Windows XP Media Center Edition, the predecessors and successors to the foregoing operating systems distributed during the Term of this Agreement, including, as applicable, Windows Vista and its successors, including upgrades, bug fixes, service packs, or any other versions of Windows that support digital media for use with personal computers, servers, or devices. The term "Windows" also means the software code (as opposed to the source code) distributed commercially by Microsoft for use with server computers as Windows 2000 Server, Windows Server 2003 Standard Edition, Windows Server 2003 Enterprise Edition, Windows Server 2003 Data Edition, Windows Server 2003 Web Edition and their successors, including but not limited to upgrades, bug fixes, and service packs.

"Windows Vista" means the next major version of the Windows operating system to be released, which, when released, will supersede Windows XP and Service Pack updates thereto as the Microsoft flagship operating system. References in the Agreement to "Windows Vista" shall also be deemed to include all successors or future versions of the Windows operating system after Windows Vista that support digital media during the Term.

"Windows XP and Updates" means the Windows XP Home and Windows XP Professional versions of Windows, including Service Packs and other updates or modifications to those products. Windows XP and Updates does not include Windows Vista or its successors.

2. Dismissal of the Actions: Real agrees that as soon as possible and in any event within five (5) business days of the Effective Date and provided that Real has received payment of the amount set forth in
Section 4, Real shall take all steps necessary to conclude its participation in the

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Actions with finality, with prejudice and with each Party to bear its own costs and attorneys' fees, including without limitation:

a. In the U.S.: Filing a stipulation of dismissal with prejudice pursuant to Rule 41(a)(1)(ii) of the Federal Rules of Civil Procedure, each Party to bear its own attorneys' fees and costs. The Parties agree to execute and file a stipulation in the form attached hereto as Exhibit A.

b. In the EU: Submitting a formal notice of withdrawal from the Actions in Europe.

c. In Korea: Submitting to the Korean Fair Trade Commission a letter withdrawing any and all complaints, reports or petitions it has filed with the Korean Fair Trade Commission with respect to the Actions or otherwise, and delivering to Microsoft a photocopy of the original letter and an affidavit confirming its submission.

Real agrees that, as of the Effective Date, it will take no further steps to participate in the Actions, and will instruct its counsel, consultants, and representatives to take no further steps to participate on Real's behalf in the Actions, or in any other administrative or judicial proceedings anywhere in the world based upon the same facts, occurrences, or transactions complained of in the Actions (excluding intellectual property claims) unless both Real and Microsoft consent to such further participation. Real further warrants and represents that it has not submitted any other written complaints, reports, or petitions concerning the facts, occurrences, or transactions complained of in the Actions to any governmental entities or courts other than those identified in the definition of "Actions" in Section 1 and as required in Real's Securities and Exchange Commission filings. Real shall send the letter attached as Exhibit B to its counsel, consultants, and representatives and to the courts, investigators, or regulators participating in the Actions as of the Effective Date. Real's public statements and its communications shall be consistent with the terms and provisions of this Agreement. The duty to take no further steps in the Actions shall not, however, apply to (i) any communication in response to a request for information from any court, regulatory agency or governmental investigator of competent jurisdiction that has the power to compel the provision of such information, or (ii) any communication by Real required by the competition laws of any competent jurisdiction.

Nothing in this Agreement shall preclude Real from participating in or being a member of any industry organization or association, even if that organization or association takes positions or engages in activities related to the Actions or the facts, occurrences or transactions complained of in the Actions; provided, however, that Real will not vote in favor of any such complaint within the organization or association and, subject to subsections (i) and (ii) in the preceding paragraph, Real will not file submissions or present testimony before the court or regulatory agency in a proceeding addressing the facts, occurrences or transactions complained of in the Actions.

3. Release.

a. Real and its Affiliates hereby release and discharge Microsoft and its Affiliates, and their present and former directors, officers, employees, representatives, agents, attorneys or other legal representatives of and from any and all claims, actions, causes of action, suits, rights, damages, liabilities and demands, known or unknown, under the laws, rules or regulations of

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any country or jurisdiction anywhere in the world that each of them ever had, or now has, or may hereafter arise by virtue of new rights created in law or in equity that:

(i) have been asserted or complained of in the Actions or that could have been asserted or complained of in the U.S. Action by Real (excluding intellectual property claims); or

(ii) are based on the integration into Windows Vista of (a) (1) those functions and features that are integrated into Windows XP as part of Windows Media Player as of the Effective Date or (2) other media functions and features that are integrated into Windows XP as of the Effective Date and (b) that are integrated into Windows Vista in an equivalent manner as those media functions and features are integrated in Windows XP as of the Effective Date (excluding intellectual property claims). Notwithstanding the foregoing, Real is not releasing any claims concerning the integration into Windows after the Effective Date of any store or service providing digital media content.

b. Microsoft and its Affiliates hereby release and discharge Real and its Affiliates, and their present and former directors, officers, employees, representatives, agents, attorneys or other legal representatives of and from any and all claims, actions, causes of action, suits, rights, damages, liabilities and demands, known or unknown, under the laws, rules or regulations of any country or jurisdiction anywhere in the world that each of them ever had, or now has, or may hereafter arise by virtue of new rights created in law or in equity that either have been asserted or complained in the Actions or could have been asserted or complained of in the U.S. Action by Microsoft or its affiliates (excluding intellectual property claims). This release also applies to any claim or complaint that Microsoft and its Affiliates may hereafter acquire or control by way of future acquisition or merger, provided that the claim or complaint would have fallen within the terms of this release if the claim or complaint had belonged to Microsoft and its Affiliates at the Effective Date.

c. Waiver of Civil Code Section 1542. It is the Parties' intention in executing this Agreement that this Agreement shall be effective as a full and final accord and satisfaction and release of the Actions. In furtherance of this intention, the Parties acknowledge that they are familiar with Section 1542 of the Civil Code of the State of California, which provides as follows:

A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.

The Parties waive and relinquish any right or benefit that they have or may have under Section 1542 of the California Civil Code to the full extent that they may lawfully waive all rights and benefits pertaining to the subject matter of this Agreement.

d. Protective Order in U.S. Action: Nothing contained in this Agreement modifies the Parties' obligations as set forth in the protective order for the treatment of confidential information entered in the U.S. Action.

4. Cash Payment: On the fifth business day following the Effective Date, Microsoft will pay to Real the amount of four hundred sixty million U.S. Dollars ($460,000,000) by wire transfer. Microsoft shall provide twenty-four (24) hours advance notice to Real of the wire transfer. Real shall provide in writing on its letterhead and attached as Exhibit C to this Agreement, the following wire transfer

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information: account name, account number, ABA number, bank address, and bank contact information.

5. Technology: Microsoft shall provide Real with the information, services, and technical assistance as set forth in Exhibit D.

6. Term: This Agreement shall enter into force as of the Effective Date. Except for the provisions of the Agreement entitled "Dismissal of the Actions" and "Release" (which shall be perpetual), this Agreement shall expire on May 1, 2011; provided, however, that the commitments regarding licenses contemplated in Section 5 shall expire ten (10) years from the Effective Date.

7. Senior Stakeholder Meetings and Program Management:

a. Executive Sponsors and Senior Executives: Within fifteen (15) days of the Effective Date, each Party will appoint one (1) person with the title of Vice President or higher as the executive sponsor responsible for overall technical cooperation with the other Party ("Executive Sponsor") and will provide the contact information for that Executive Sponsor to the other Party. Each Party will have the right to replace its Executive Sponsor (provided the replacement is a person with the title of Vice President or higher) by providing written notice of such replacement to the other Party, such notice to include contact information for the new Executive Sponsor. Unless agreed otherwise, the Executive Sponsors will meet in person within thirty (30) days of the Effective Date and quarterly thereafter (in person or via telephonic conference) and as necessary pursuant to Section 8(a) below, to discuss and resolve any issues arising between the Parties and, to discuss the Parties' technical cooperation and exchange of relevant information pursuant to this Agreement. In addition to their respective Executive Sponsors, Microsoft and Real will appoint additional named senior executives to meet not less frequently than semi-annually, with the goal of maintaining and developing the working relationship and improved collaboration between the parties.

b. Program Management Contacts: Within thirty (30) days of the Effective Date, each Executive Sponsor will appoint one person to manage the relationship and activities contemplated by this Agreement for that Party (a "Program Management Contact") and will provide the contact information for that Program Management Contact to the other Executive Sponsor. Each Party will have the right to replace its Program Management Contact by providing written notice of such replacement to the other Party's Executive Sponsor, such notice to include the contact information for the new Program Management Contact. Each Party's Program Management Contact will be responsible for managing that Party's operational obligations regarding deliverables under this Agreement and will be the day to day contact for the identification and resolution of issues between the Parties. The Program Management Contacts will meet in person or via telephonic conference, as needed and, no less than once each month during the term of this Agreement, to discuss the status of operational activities under this Agreement.

8. Dispute Resolution.

a. Negotiation: The Parties agree that they shall attempt in good faith to promptly resolve within thirty (30) days in an amicable manner any controversy or claim arising out of or relating to this Agreement, or the claimed breach thereof ("Dispute"). The thirty (30) day negotiation period shall commence upon the receipt of written notice specifically setting forth the basis for any Dispute not resolved in the ordinary course of business. The notice shall include
(a) a statement of that Party's position and a summary of arguments supporting that position, and (b) all requested relief. Unless otherwise agreed, within fifteen (15) days after

5

receipt of the notice, the Executive Sponsors or their designees shall meet at a mutually acceptable time and place, and thereafter as often as they deem necessary, to attempt to resolve the Dispute. All negotiations pursuant to this Section 8(a) shall be confidential and the Parties will not rely on, or introduce as evidence, the conduct or statements of the Parties during these negotiations in any arbitral, judicial or other proceedings. Participation in negotiations pursuant to this Section 8(a) shall be a condition precedent to the initiation of arbitration proceedings as set forth in Section 8(b).

b. Arbitration: Any Dispute relating to Section 5 of this Agreement which has not been settled within the required thirty (30) day negotiation period shall be settled by binding arbitration administered by an arbitrator(s) as described below. Unless otherwise specified herein, the Arbitration shall be conducted pursuant to the Commercial Arbitration Rules of the American Arbitration Association, including the Optional Rules for Emergency Measures of Protection. Judgment on the award rendered by the arbitrator may immediately be entered in any court having jurisdiction.

i. Appointment of Arbitrator. The first time either Party serves a written notice of a Dispute, either Party may, in its Dispute notice or by written notice ("Arbitrator Notice") thereafter, request the appointment of an arbitrator as provided in this Section 8(b). The Parties will, within forty-five (45) days of the Arbitrator Notice, agree on an arbitrator or arbitrators to be appointed. Each arbitrator is to be a neutral party who is either a practicing attorney or retired judge with experience in technology cases or an individual with a strong background in the technology subject to arbitration. As a condition to appointment, each arbitrator must agree in writing to maintain the existence, content (including all documents and submissions submitted to the arbitrator), and the results of any arbitration proceeding in confidence. If the Parties fail to agree upon a single arbitrator within ten (10) days of the Arbitrator Notice, the arbitration will be conducted by a panel of three (3) arbitrators appointed as follows. Each Party shall appoint one arbitrator. If either Party fails to appoint an arbitrator within twenty five (25) days of the Arbitrator Notice, the arbitrator chosen by the other Party shall serve as the sole arbitrator. If each Party appoints an arbitrator, then either (a) the Parties will mutually agree on a third arbitrator, or (b) if the Parties cannot agree on a third arbitrator, each Party within thirty
(30) days of the Arbitrator Notice shall nominate five candidates to serve as a third arbitrator. Each party may, within thirty-five (35) days of the Arbitrator Notice, strike two of the other Party's five candidates. The two arbitrators chosen by the Parties shall then, within forty-five (45) days of the Arbitrator Notice, agree upon the selection of a third arbitrator from the list of candidates identified by the Parties but not stricken. If the arbitrators selected by the Parties are unable to agree upon the third arbitrator, the third arbitrator shall be selected from the same list of non-stricken candidates by the American Arbitration Association. Any disputes as to the qualifications of an arbitrator will be submitted to the American Arbitration Association for resolution. The arbitrator(s) shall hear and decide all Disputes arising during his/her term of service. New arbitrators shall not be required for different or serial Disputes arising during the arbitrator's term. The provisions of R-18(a) of the Commercial Arbitration Rules ("Communication with Arbitrator") shall apply during the entire period of the arbitrator(s)' appointment, irrespective of whether a Dispute is pending.

ii. Unless both Parties agree after full disclosure, the following shall not be eligible to serve as an arbitrator:
any employee or former employee of either Party, any person who has served as an expert or counsel for either Party in any proceeding, or any

6

person with a financial interest in either Party; provided, however, that indirect holdings of the stock of either Party through a mutual fund shall not be a basis for disqualification under this provision.

iii. All arbitrators once elected shall be considered to be neutral arbitrators. The arbitrators may act on any matter by majority vote. In the paragraphs that follow, references to the arbitrator shall be deemed to mean, in the event of the Parties' failure to agree upon a single arbitrator, the three-member panel.

iv. The arbitrator shall serve a one-year term, renewable each year upon agreement by the Parties. Any Party wishing to replace the arbitrator shall give notice to the other Party sixty (60) days before the anniversary of the arbitrator's appointment. If a Party gives such notice, or if the arbitrator becomes unavailable to continue serving for any other reason, the Parties shall agree on a successor within thirty (30) days of the notice or of learning of the arbitrator's unavailability. If the Parties fail to agree to a successor, they shall follow the procedures for selecting a three-member panel described above.

v. In the event that a three-member arbitration panel is chosen, the members shall serve for a one-year term. The term of the arbitrator chosen by a Party may be renewed by the choice of the Party who chose that arbitrator. The term of the arbitrator chosen by the Parties' arbitrators may be renewed by the agreement of the Parties. If an arbitrator chosen by a Party requires replacement at any time, the Party who chose that arbitrator will choose the replacement. If the arbitrator chosen by the other two arbitrators requires replacement, then that replacement shall be chosen pursuant to the procedure set forth in Section 8(b)(i).

vi. Notwithstanding the provisions of subparts iv. and v. above, an arbitrator's term shall be extended as necessary to complete an arbitration begun before his/her term expired.

vii. Confidentiality. Except as may be required by law, neither a Party nor an arbitrator may disclose the existence, content or results of any arbitration hereunder without the prior written consent of both Parties.

viii. Duration of Arbitration. The award shall be made within three (3) months of the appointment of the arbitrator(s), and the arbitrator(s) shall agree to comply with this schedule before accepting appointment. The arbitrator shall set deadlines or modify deadlines set in the AAA rules so as to meet this deadline. In extraordinary cases, where the arbitrator determines that the issues are so complex as to preclude resolution within three (3) months, the arbitrator may extend the period of the arbitration, but in no event shall he/she extend the period so that the award is made more than six (6) months from the service of the notice of intention to arbitrate. These time limits may be extended by agreement of the Parties.

ix. Locale. Unless otherwise agreed to by both Parties, the arbitration shall take place in a neutral location in Seattle, Washington.

x. Modification of Arbitration Rules. The Parties may modify the rules applicable to any proceeding by mutual agreement.

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xi. The arbitrator shall hear and decide all Disputes arising during the term of his/her service. New arbitrators shall not be required for different or serial Disputes arising during the arbirator's term.

xii. Liquidated Damages. The Parties agree that, for each breach of any provision of Section 5, the prevailing Party in any arbitration shall be awarded * as liquidated damages. For the purposes of calculating liquidated damages, although a single act may breach multiple provisions of this Agreement, such act shall count as a single breach for purposes of calculating liquidated damages. Damages shall begin to accrue as of the date of receipt of a written Notice of Arbitration. The arbitrator may, in his/her discretion, adjust the time period over which the liquidated damages will be assessed where the breach relates to the timeliness of compliance with a provision of Section 5 and/or the breach is one that, by its nature, cannot be cured. By agreeing to liquidated damages, the Parties acknowledge that
(i) such liquidated damages are an integral part of the transactions contemplated by this Agreement and constitute liquidated damages and not a penalty, and (ii) such liquidated damages are necessary because actual damages arising from the loss of opportunity would not be determinable with any degree of certainty.

If either Party fails to pay the liquidated damages once determined by the arbitrator to be owing, the Party shall pay the costs and fees, including reasonable attorneys' fees and expenses, in connection with any action, including the filing of any lawsuit or other legal action, taken to enforce the arbitrator's award, together with interest on the amount of any unpaid damages at the publicly announced prime rate as reported in The Wall Street Journal from the date such damages were required to be paid.

xiii. Cure by Posting to Windows Update. Each Party may cure any breach of its obligations under Section 5 of this Agreement through specific performance. In the case of Microsoft's obligations pursuant to Section 5 to include software code in Windows or to distribute software code with Windows, Microsoft may cure any such breach by distributing such software code through Microsoft's Windows Update service and including any such software code in the next commercially released version of Windows, provided, however, that Microsoft shall only be required to make modifications to any release of Windows if the scheduled release to manufacture date is more than 120 days from the date of such award. Liquidated damages shall cease to accrue as of the date that Microsoft posts the required software code on Windows Update; provided, however, that this Section shall not preclude the arbitrator from reviewing the adequacy or completeness of any attempted cure and from awarding liquidated damages corresponding to the applicable period until the Party successfully cures such breach. Microsoft further agrees to work promptly and in good faith with Real to identify a mechanism by which Real can effect distribution of such Windows software code as a silent download to Real's end users. For the purpose of this Section, "silent download" shall mean a download and subsequent installation that does not require user input or confirmation and in which no messages are generated by the Microsoft software during normal operation. Real shall assure that its EULA and the end user consent path is appropriate for the distribution mechanism.


* Confidential Treatment Requested

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xiv. Remedy. The only remedies for any Dispute arising out of
Section 5 of this Agreement shall be specific performance and/or the award of liquidated damages pursuant to Section
8. Remedies imposed by the arbitrator shall be the sole and exclusive remedy for a breach of Section 5. In the event that the arbitrator awards specific performance that requires software code to be included in or distributed with Windows, that obligation shall be satisfied by posting any such software code on Microsoft's Windows Update service and including the software code in the next commercially released version of Windows, provided, however, that Microsoft shall not be required to make modifications to any release of Windows if the scheduled release to manufacture date is less than 120 days from the date of such award. Liquidated damages shall cease to accrue as of the date that Microsoft posts the required software code on Windows Update. Nothing in this provision limits the ability of the arbitrator to review the compliance of a Party with the arbitrator's decisions.

xv. The arbitrator may not enjoin distribution of any Microsoft or Real product or the provision of any Microsoft or Real service based on the assertion of rights created by this Agreement and the Parties expressly waive such relief.

xvi. Excusable Delay. If the arbitrator finds that any failure of a Party to meet the obligations set forth in Section 5 of this Agreement was the result of conditions or circumstances that were not attributable to the actions or inactions of that Party, the arbitrator may, in his/her discretion, elect not to award liquidated damages.

xvii. Arbitration Costs. The prevailing Party, as determined by the arbitrator(s), shall be awarded all reasonable costs and fees of the arbitration contemplated by this Section (including, without limitation, the arbitrator(s)' fees and reasonable attorneys' fees).

xviii. Opinion. The award of the arbitrator(s) shall be accompanied by a written reasoned opinion.

9. Notices: All notices in connection with this Agreement are deemed given as of the day they are received either by messenger, delivery service, or the United States of America mails, postage prepaid, certified or registered, return receipt requested, and addressed as follows:

If to Microsoft:
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052-6399
Attention: General Counsel
Fax: (425) 706-7409

If to Real:
RealNetworks, Inc.
2601 Elliott Avenue
Seattle, WA 98121
Attention: General Counsel
Fax: (206) 674-2695

or to another address as a Party may designate under this notice provision. In addition, notices sent by fax (with machine generated confirmation of transmission) in accordance with the above are

9

effective as of the date they are received so long as the Party delivering the notice provides a second notice in accordance with the other mechanisms above within five (5) days after the transmission of the facsimile. The parties may change the persons to be notified upon three (3) business days notice as provided in this Section.

10. Miscellaneous

a. This Agreement may not be changed, amended, modified, terminated, waived or discharged except in writing by the Parties hereto. Microsoft must enter into standard, reasonable and non-discriminatory and fully paid up programmatic agreements with Real as reasonably appropriate to implement the provisions of this Agreement, provided that such agreements shall not impair or otherwise diminish either of the Parties' express rights or obligations hereunder. The applicable provisions of this Agreement shall prevail in the event of any conflict with any provision of such standard programmatic agreements or any standard SDK agreements.

b. This Agreement may be executed in counterparts that, taken together, will be effective as if they were a single document.

c. Neither this Agreement nor a Party's performance under this Agreement shall be construed, interpreted, or used in any way as an admission of the validity of any claims, causes of action, lawsuits, liabilities, defenses, damages, costs, expenses, attorneys' fees, amounts, rights, obligations, or any other things of any nature whatsoever released pursuant to this Agreement, nor as implying or establishing the validity thereof.

d. This Agreement is governed by the laws of the State of Washington, excluding choice of law principles.

e. Any failure by any Party to this Agreement to insist upon the strict performance by another Party of any of the provisions of this Agreement shall not be deemed a waiver of any of the provisions, and such Party, notwithstanding such failure, shall have the right thereafter to insist upon the specific performance of any and all of the provisions of this Agreement. There shall be no estoppel against the enforcement of any provision of this Agreement, except by written instruments executed by the Party charged with the waiver of estoppel.

f. Each individual signing this Agreement warrants and represents that he has the full authority and is duly authorized and empowered to execute this Agreement on behalf of the Party for which he signs.

g. Section 8(b)(xii) of this Agreement sets forth the dollar amount that the prevailing Party in any arbitration shall be awarded per day as liquidated damages. Such amount is referred to in this Agreement as the "Liquidated Damages Amount". The Parties agree that the Liquidated Damages Amount is competitively sensitive information whose public disclosure would be harmful. The Parties agree to keep confidential the Liquidated Damages Amount. The Parties agree that Real will make a request for confidential treatment of the Liquidated Damages Amount in connection with any filing of this Agreement as an exhibit to any registration statement or periodic report filed with the Securities and Exchange Commission. The request for confidential treatment shall be made in a manner consistent with the SEC's Staff Legal Bulletin No. 1 "Confidential Treatment Requests" dated February 28, 1997 supplemented by an addendum dated July

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11, 2001. The request will seek a confidentiality term until October 11, 2015. Any confidentiality request shall be submitted to and approved by Microsoft in advance of filing. Notwithstanding the foregoing, nothing in this provision shall prohibit disclosure of the Liquidated Damages Amount to the Parties' attorneys and accountants or prohibit such disclosure as may be required by law or regulatory inquiry, judicial process, or order.

h. Except as expressly stated in this subsection (h), this Agreement shall not confer any rights or remedies on any person or entity other than the Parties and their Affiliates. This Agreement shall be binding upon Microsoft and Real and their Affiliates and their respective successors. This Agreement shall benefit Microsoft and Real and their respective Affiliates and any person or entity to whom assignment or transfer is expressly permitted under this subsection (h). Except in connection with a Change of Control, neither Party may assign or transfer this Agreement in whole or in part except as provided in this subsection (h). Real or its assignees may not directly or indirectly assign or transfer this Agreement, or any rights or obligations hereunder, to Google or Apple, or any Affiliate of Google or Apple ("Affiliate" status for this purpose only being determined using a percentage of interest threshold of 30% or greater), whether by operation of contract, law or otherwise, except with the express written consent of Microsoft (which consent may be withheld in Microsoft's sole and arbitrary discretion). Any attempted assignment by either Party in violation of this subsection (h) will be void. In the event of an assignment or transfer relating to a line of business, either Party may assign or transfer only those sections of this Agreement as are directly related to the line of business; provided, however, that the assigning Party shall provide written notice of the Assignment to the other Party specifying those sections of the Agreement to be assigned or transferred. In no event shall the provisions of any subsection of Exhibit D to Section 5 be jointly held by a Party and its assignee(s). Any dispute about the scope of the assignment or transfer shall be resolved pursuant to Section 8. Notwithstanding the foregoing, in the event that Real assigns any commitment regarding licenses granted pursuant to Section 5, Microsoft shall have the right to consent to such assignment or transfer (which consent shall not be unreasonably withheld). In the event that Microsoft does not consent to such transfer, then the commitments regarding licenses may still be assigned or transferred, but following such assignment or transfer the licenses shall be subject to payment of royalties. In the event that Real assigns the right granted pursuant to Section 5 to require Microsoft to proxy or redirect consumers using Windows to servers hosted by RealNetworks, such assignment shall require Microsoft's consent which consent shall not be unreasonably withheld. To the extent the assignee of any right transferred by Real seeks to subsequently assign that same right to another person or entity, Microsoft shall have the right to consent to such assignment or transfer (which consent shall not be unreasonably withheld).

i. Except for the obligations to make payments under this Agreement, each Party shall be relieved of the obligations to the extent that performance is delayed or prevented by any cause beyond its reasonable control, including without limitation, acts of God, public enemies, war, terrorism, civil disorder, fire, flood, explosion, failure of communication facilities, labor disputes or strikes or any acts or orders of any governmental authority.

j. The section headings used in this Agreement are intended for reference purposes only and shall not affect the interpretation of the Agreement.

11

k. If any provision of this Agreement shall be held by a court of competent jurisdiction to be illegal, invalid or unenforceable, the remaining provisions shall remain in full force and effect. This Agreement has been negotiated by the Parties and their respective counsel and shall be interpreted fairly in accordance with its terms and without any strict construction in favor of or against either Party.

l. This Agreement shall amend and restate the Previous Agreement (including the Amendment) in its entirety as of the Signing Date.

IN WITNESS WHEREOF, the Parties have executed this Agreement as of the Signing Date.

MICROSOFT CORPORATION                   REALNETWORKS, INC.


By /s/ Bradford L. Smith                By /s/ Robert Kimball
   ----------------------------------      -------------------------------------
Bradford L. Smith                       Robert Kimball
Name (print)                            Name (print)
                                        Sr. Vice President, Legal and Business
                                        Affairs, General Counsel and Corporate
General Counsel                         Secretary
Title                                   Title

March 10, 2006                          March 10, 2006
Date                                    Date

12

EXHIBIT A

IN THE UNITED STATES DISTRICT COURT

FOR THE DISTRICT OF MARYLAND

IN RE MICROSOFT CORP.

ANTITRUST LITIGATION                     MDL Docket No. 1332

This Document Relates To:

RealNetworks, Inc. v. Microsoft Corp.,   Hon. J. Frederick Motz
Civil Action No. JFM-04-968

STIPULATION FOR DISMISSAL WITH PREJUDICE AND [PROPOSED] ORDER

Plaintiff RealNetworks, Inc. and Defendant Microsoft Corporation, through their respective counsel of record, hereby stipulate to the voluntary dismissal, with prejudice, of all claims in the above-captioned matter, pursuant to Federal Rule of Civil Procedure 41(a)(1)(ii). Each party to bear its own costs and attorneys' fees.

IT IS SO ORDERED.

Dated:

The Honorable J. Frederick Motz United States District Judge


                                         ---------------------------------------
DATED: October _____ , 2005              MARK S. OUWELEEN
                                         SEAN W. GALLAGHER
                                         REEGHAN W. RAFFALS
                                         JOHN BYARS
                                         BARTLIT BECK HERMAN PALENCHAR & SCOTT
                                         LLP
                                         54 W. Hubbard Street
                                         Suite 300
                                         Chicago, Illinois 60610
                                         Telephone: 312-494-4400
                                         Facsimile: 312-494-4440

RALPH H. PALUMBO                         DONALD E. SCOTT
LYNN M. ENGEL                            ERIC R. OLSON
THE SUMMIT LAW GROUP                     BARTLIT BECK HERMAN PALENCHAR & SCOTT
315 Fifth Avenue South                   LLP
Suite 1000                               1899 Wynkoop Street
Seattle, Washington 98104                8th Floor
Telephone: 206-676-7000                  Denver, Colorado 80202
Facsimile: 206-676-7001                  Telephone: 303-592-3100
                                         Facsimile: 303-592-3140

Of counsel:
ROBERT KIMBALL                           JAMES P. ULWICK (Bar No. 05530)
Senior Vice President & General Counsel  KRAMON & GRAHAM, P.A.
DAVID STEWART                            One South Street, Suite 2600
Vice President & Deputy General Counsel  Baltimore, Maryland 21202-3201
RealNetworks, Inc.                       Telephone: 410-752-6030
2601 Elliott Avenue                      Facsimile: 410-539-1269
Seattle, Washington 98121
Telephone: 206-674-2700
Facsimile: 206-674-2695

                                         Attorneys for Plaintiff,
                                         REALNETWORKS, INC.

                                         ---------------------------------------
                                         Ronald L. Olson
DATED:  October _____ , 2005             Gregory P. Stone
                                         Bradley S. Phillips
                                         Ted Dane
                                         Hojoon Hwang
                                         Munger Tolles & Olson LLP
                                         355 South Grand Avenue, 35th Floor
                                         Los Angeles, CA 90071-9100

David B. Tulchin                         Robert A. Rosenfeld
Steven Holley                            Heller Ehrman White & McAuliffe LLP
Richard C. Pepperman, II                 333 Bush Street
Sullivan & Cromwell                      San Francisco, CA 94104
125 Broad Street
New York, NY 10004-2498

                                         Attorneys for Defendant,
Thomas W. Burt                           MICROSOFT CORPORATION
Richard J. Wallis
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052


EXHIBIT B

[ON REAL NETWORKS LETTERHEAD]

Dear Sir/Madam:

On October 11, 2005, RealNetworks, Inc. and Microsoft Corporation entered into a Settlement Agreement. We are providing you with this letter to inform you that this Settlement Agreement resolves all three of the following legal matters:

(1) In the U.S.: the action captioned RealNetworks, Inc. v. Microsoft Corp., Civil Action No. JFM-04-968, MDL Docket No. 1332, in the United States District Court for the District of Maryland, originally filed as Case No. C03-5717 (JW) (EAI), in the United States District Court for the Northern District of California ("the U.S. Action");

(2) In the EU: Case COMP/C-3/37.792 that culminated in a decision of the European Commission on March 24, 2004 ("the EU Decision"), Microsoft's appeal from the EU Decision in the action captioned Microsoft v. Commission of the European Communities, Case T-201/04, the appeal in the action captioned Microsoft v. Commission of the European Communities, Case T-313/05 and the complaint filed by third party CCIA with the European Commission on February 11, 2003, including any other filings concerning the appeal, implementation, or enforcement of the EU Decision.

(3) In Korea: The proceedings identified as Case No. 2005 Kyungchok 0375, Case Concerning Abuse of Market Dominant Position by Microsoft Corporation and Microsoft Korea, Inc.

This letter constitutes RealNetworks' formal notice that, pursuant to the Settlement Agreement, RealNetworks is (1) dismissing the U.S. Action with prejudice, (2) withdrawing from the Actions in Europe, and (3) withdrawing from the Action in Korea.

In the event you have any questions, please contact Robert Kimball, RealNetworks' Senior Vice President and General Counsel, at bkimball@real.com or 206.892.6121 or David Stewart, RealNetworks' Vice President and Deputy General Counsel, at dstewart@real.com or 206.892.6122.

Thank you for your cooperation.

Sincerely,


Robert Kimball
Senior Vice President and General Counsel RealNetworks, Inc.

EXHIBIT C

[ON REAL NETWORKS LETTERHEAD]

October 10, 2005

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052-6399

Attention: Brad Smith, Senior Vice President, LCA

Re: Wire instructions for payment pursuant to Section 4 of Settlement Agreement

Dear Brad:

I am providing you with the following wire transfer information pursuant to
Section 4 of the Settlement Agreement between RealNetworks, Inc. and Microsoft Corporation. Real requests Microsoft split the $460 million payment pursuant to
Section 4 evenly and wire one-half to the following two accounts:

The Bank of New York
ABA: 021000018

Account: 8900118377
BNF (Beneficiary): STIT Liquid Assets Portfolio OBI (Other Beneficiary Information): FFC A/C 262212 RealNetworks Digital Music of California, Inc.

PNC Bank, Philadelphia, PA
ABA: 0310 000 53

Account: 85-2999-2181
BNF: Mutual Funds Service

OBI: Temp Fund FFC A/C 27941 RealNetworks Digital Music of California, Inc.

Microsoft has provided advance notice of the wire transfer, in accordance with
Section 4 of the agreement, which will take place on Tuesday, October 18, 2005.

In the event you have any questions, please contact Eric Russell, Vice President, Finance of RealNetworks. Eric's email address is erussell@real.com and his office telephone number is 206.892.6822.

Thank you for your cooperation.

Sincerely,


Robert Kimball
Senior Vice President and General Counsel RealNetworks, Inc.

EXHIBIT D

TO THE SETTLEMENT AGREEMENT BETWEEN
MICROSOFT CORPORATION AND REALNETWORKS, INC.

WINDOWS TECHNOLOGY COMMITMENTS

1. DEFINITIONS

For the purposes of this Exhibit only, the parties agree that the following terms shall have the meaning set forth below. All other terms shall have the same meaning as in the Agreement of which this is an Exhibit.

1.1 "Commercially Practicable" means that after Microsoft enters into any such non-exclusive agreement for the distribution, promotion, use or support of any media experience software in Windows or related media formats that it remains financially and technically feasible and viable for such contracting OEM, ISV, IHV or content provider to enter into an agreement with a third party to provide at least equal distribution, promotion, use or support for software that competes with such media experience software in Windows or related media formats.

1.2 A "Bona Fide Joint Venture" means any joint development, joint services or other similar commercial relationship entered into between Microsoft and one or more parties pursuant to which a legally recognizable new entity is formed in which Microsoft holds a thirty-three percent (33%) or greater ownership and/or economic interest, and which prohibits Microsoft and the other joint venture partners from competing with the object of the joint venture for a reasonable amount of time.

1.3 A "Bona Fide Joint Development or Joint Services Arrangement" means any commercial agreement with any OEM, ISV, IHV, or content provider for a brand new product, technology or service, or any material value-add to an existing product, technology or service, in which both Microsoft and the OEM, ISV, IHV, or content provider each contribute significant developer and financial resources, and in which Microsoft has roughly an equivalent financial interest in the investment in and return from the agreement as the OEM, ISV, IHV, or content provider, and that prohibits Microsoft and the other party from competing with the object of the agreement for a reasonable amount of time. Agreements that are in the nature of ordinary course of business agreements for Microsoft shall not be considered "Bona Fide Joint Development or Joint Services Arrangement."

1.4 "OCX" means the OLE Control Extension for the Windows Media Player, an independent platform module for the Windows Media Player that can be accessed by other software in a Windows operating system environment.

1.5 "Windows Server Technology" means Windows Server 2003 and Windows Vista Server.


1.6 "Windows Server 2003" means the Windows Server 2003 Standard Edition, Windows Server 2003 Enterprise Edition, Windows Server 2003 Data Edition, versions of Microsoft's server operating systems, including Service Packs and other updates or modifications to those products.

1.7 "Windows Vista Server" means the next major version of the Windows server operating system to be released, which, when released, will supersede the Windows Server 2003 Technologies and Service update updates thereto as the Microsoft flagship server operating system, including successors, upgrades, bug fixes, service packs released during the term of this Agreement.

1.8 "Windows Vista" means the next major version of the Windows operating system (including any Media Center Edition versions) to be released, which, when released, will supersede Windows XP and Service Pack updates thereto as the Microsoft flagship PC client operating system, including upgrades, bug fixes, service packs released during the term of this Agreement.

1.9 "Windows XP" means the Windows XP Home, Windows XP Professional, and Windows XP Version of Media Center Edition versions of Windows including Service Packs and other updates or modifications to those products. Windows XP does not include Windows Vista or its successors.

1.10 "Windows" means, unless otherwise specified, Windows XP and Windows Vista, as defined in this Exhibit, and successor versions of the same.

2. METADATA HANDLERS

2.1 No later than June 1, 2006, Microsoft shall provide Real with the appropriate technical information for Real to develop Metadata Handlers to be used to display metadata in the Windows shell in Windows XP, Windows Vista, and successors. As used in this Exhibit, "Metadata Handlers" means those metadata handlers that enable metadata stored within the file types that Real supports and that are not currently supported natively in Windows XP and Windows Vista and successor versions (i.e., where Windows Vista does not include a metadata handler for the relevant file type).

2.2 Microsoft shall establish a program to distribute such Metadata Handlers with Windows XP, Windows Vista, and successors subject to reasonable and nondiscriminatory technical criteria and licensing requirements. The technical criteria shall be reasonably comparable to the types of criteria that Microsoft requires printer drivers to satisfy in order to be distributed with Windows XP. The licensing requirements shall be substantially similar to those in Microsoft's current, standard printer driver license except that Microsoft will provide to Real a license to use and distribute without restriction the "Microsoft Modifications" (as defined in such printer driver license).

2.3 So long as Metadata Handlers developed by Real satisfy the technical criteria and licensing requirements and are delivered by Real in a timely fashion, Microsoft shall commence distribution of the Metadata Handlers for both Windows Vista and Windows XP on Windows Update no later than three (3) months after the release to manufacturing ("RTM") of Windows Vista. In addition, Microsoft shall use commercially reasonable efforts to commence distribution of such Metadata Handlers


on Windows Update on or around the same date as the commercial release of Windows Vista. In the event that Microsoft has not established a programmatic offering in time to provide Real the necessary technical criteria and requirements, it shall nonetheless provide Real sufficient information to enable Real to distribute Metadata Handlers to Microsoft in time for Microsoft to distribute the Metadata Handlers in the time frames described in this Section 2.3.

2.4 Microsoft shall distribute updates to the Real-supplied Metadata Handlers in a reasonably comparable time and manner as Microsoft distributes updates to printer drivers, such as including such Metadata Handlers with Windows "in the box" and via Windows Update.

2.5 To the extent that installations of Windows Server Technologies are configured to enable the Windows client shell functionality, to enable local machine control of changes to machine state, and to enable the automatic update and/or installation of software, such installations will provide the same behavior relative to Real Metadata Handlers and corresponding functionality as described in this Section 2, subject to
Section 10.

3. DISCOVERABILITY OF REAL CLIENT APPLICATIONS (FILE EXTENSIONS, MIME-TYPES, PROTOCOLS)

Microsoft will improve access to Real media files via the Windows Vista (and successor versions) shell and Internet Explorer by including functionality in Windows Vista (and successor versions) that provides the following general behavior:

3.1 When an end user actuates (such as by double-clicking, selecting and hitting "enter," right-click "open,") on a proprietary Real media file (as identified by filename extensions or MIME type or protocol, each as identified by Real to Microsoft), and there is nothing on the machine that is registered as having the capability to render the content, the end user will be redirected through a reasonable user experience designed to be simple and intuitive, directly to a mutually acceptable Real web page (without rendering any intermediate Microsoft web pages) that allows end users to download Real software to render the file. Microsoft and Real both acknowledge that the goal is a clear and seamless experience that provides the end user with the opportunity to obtain software to play the selected file in a streamlined manner, taking into account: (i) that each additional step in the download process decreases download rates, contrary to the goal of a seamless experience requiring as few clicks as possible, and (ii) the need for end user notice and consent as part of the process. Microsoft shall in good faith take into account the foregoing factors in designing the user experience. Microsoft agrees to review with Real the design of the experience during the design phase.

3.2 If any third party demands that Microsoft redirect users attempting to play a proprietary Real media file to such third party's web site or to a site that lists all third parties that have a right to playback proprietary Real media formats, Microsoft will so inform Real or direct such third party to Real. At its option, Real may choose to host a webpage offering a list of certain third party applications for which it has licensed Real media playback rights. Real will defend and indemnify Microsoft against any claims brought by third parties based on the fact that users seeking to play proprietary Real media files are being redirected to Real.


4. FILE TYPE EXTENSIONS

4.1 Microsoft will not automatically change files registered on a user's system that are associated with a Real application, except in connection with a clean and complete installation of Windows or a clean and complete re-installation of Windows where, in either case, the Windows installation process sets file type registrations. Microsoft will not query or prompt end users to change default settings for media file types that Windows Media Player can playback or manipulate and that it registers to handle unless and until Windows Media Player is launched by direct end user action, such as by double-clicking the Windows Media Player icon, from the start menu, from the quick launch bar, or from a user-initiated install. Silent installs of the Windows Media Player, such as what occurs during the installation of a Windows service pack, a complete Windows upgrade installation or an automatic installation from Windows Update, do not constitute "direct end user action" as contemplated in the previous sentence. Windows Media Player (starting in Windows Media Player 11) will require affirmative end user action to cause the Windows Media Player to change file type default settings. By way of example, a user experience wherein the Windows Media Player changes file type default settings merely by the end user hitting "enter" through one or more dialog screens without taking any other actions is not "affirmative end user action."

4.2 In addition, beginning with Windows Vista (and including successor versions), if Windows has a control whose primary purpose is to set user file type defaults, it will identify the current default application and will offer consumers a clear and helpful dialog screen presenting a choice of applications that can register as the default player for media file types without presenting Microsoft's software in a qualitatively different manner than third party software, and will require an end user to affirmatively choose to change file type default settings.

4.3 The operating system or Microsoft applications will never attempt to claim Real proprietary media file types unless Real has specifically licensed Microsoft technology or intellectually property rights to play back such file types. The parties acknowledge that, as of the Effective Date, Real has not granted such license to Microsoft.

4.4 In Windows XP SP2 (and any future versions of Windows XP), Windows Vista, and successors, the Windows Autoplay feature is the mechanism for end users to choose which software handles device insertion and to select one software program as the future default handler for such actions. In such versions of Windows, Autoplay defaults will not be programmatically controllable by Windows (other than by the Autoplay feature itself) or any application, and may only be changed by direct end user action and choice. In such versions of Windows, the Autoplay feature will have a mechanism that allows new software that registers to handle device insertion to trigger the Autoplay dialog box to be presented again the next time a device is inserted, even if a default has previously been established by the user.

5. ACTIVEX CONTROL WARNINGS IN IE

Microsoft will include functionality in the Internet Explorer browsing experience in Windows XP, Windows Vista and successors that provides the following general behavior for running Active X controls embedded on a web page:


5.1 Microsoft will have a program involving reasonable and nondiscriminatory terms that allows specific ActiveX controls code on an end user's machine to be placed on a "safe" list, such that no security warnings will be presented to the user when the ActiveX control is running on an Internet web page; and

5.2 The program will provide, again on reasonable and nondiscriminatory terms, a mechanism to remove ActiveX controls from such "safe" list in the event of bona fide security issues.

5.3 For Windows Vista and successors, such functionality will be included in the version of Internet Explorer included in the RTM of Windows Vista. For Windows XP, such functionality shall be available with the next release of Internet Explorer released after the RTM of Windows Vista, to be released no later than three (3) months after the RTM of Windows Vista.

To the extent that installations of Windows Server Technologies are configured to enable the Windows client shell functionality and local machine control of changes to machine state, such installations will provide the same behavior as described in this Section 5 relative to the same versions of Internet Explorer, subject to Section 10 and to the installation of the Windows Server Technology being configured to enable the Windows client shell functionality.

6. ACTIVEX CLASS ID HANDLER

6.1 Microsoft will include functionality within Internet Explorer (starting with the versions described in Section 5 above) that provides the behavior described below when an end user renders a web page that attempts to invoke a Real ActiveX control that is on the "safe" list described in Section 5 but the control is not installed on the end user's machine. Internet Explorer will enable:

(A) in the case of no 'codebase' attribute on the <object> tag, a redirect in a similar manner as that described in Section 3.1 above, through a reasonable user experience designed to be simple and intuitive, directly to a Real web site (without rendering any intermediate Microsoft web pages) where Real can provide an opportunity for the end user to download the appropriate Real software; or

(B) in the case where a 'codebase' attribute is present on the <object> tag and where the ActiveX control satisfies additional reasonable and nondiscriminatory provisions regarding the security of the ActiveX control and the site from which the ActiveX control is to be downloaded, through a reasonable user experience designed to be simple and intuitive, an experience that enables downloading the cab identified by the codebase attribute and install the software, without warnings, confirmations or user interface after the installation (other than warnings, confirmations or user interface that otherwise would occur after the installation of Microsoft software in other circumstances). The parties agree that the goal is to achieve an experience for providing access to Real's ActiveX controls that are on the "safe list" in a manner similar to that enabled in Windows XP SP1, as opposed to the manner in Windows XP SP2.


6.2 Microsoft and Real both acknowledge that the goal for the experiences described in Sections 6.1(a) and 6.1(b) is a clear and seamless experience that provides the user with the opportunity to obtain software to play the selected file in a streamlined manner, taking into account: (i) that each additional step in the download process decreases download rates, contrary to the goal of a seamless experience requiring as few clicks as possible, and (ii) the need for end user notice and consent as part of the process. Microsoft agrees to review with Real the design of the experience during the design phase.

6.3 To the extent that installations of Windows Server Technologies are configured to enable the Windows client shell functionality and local machine control of changes to machine state, such installations will provide the same behavior as described in this Section 6 relative to the same versions of Internet Explorer, subject to Section 10.

7. OTHER TECHNICAL ACCESS

7.1 Within six (6) months after the RTM date of Windows Vista, Microsoft will provide an ASX parser that works on Windows XP and successor versions that (i) allows ISVs to create applications that can execute the parsed ASX files without using the Windows Media Player or the OCX, and (ii) that parses ASX files in a manner such that relevant meaningful instructions are returned to the ISV application, to enable the application to reproduce a presentation that is functionally equivalent in all material respects to the one that is produced by the Windows Media Player after parsing of ASX files. In addition, Microsoft shall supply technical information relating to the grammar of the parsed ASX files so as to enable Real and other ISVs to implement functionality described by the grammar in a manner equivalent to the Windows Media Player's implementation of such functionality.

7.2 Microsoft shall work in good faith over time to expose more media functionality and control features in the Windows Media Player (including versions of the Windows Media Player included with Windows Server Technologies) via APIs through the OCX in future versions of the OCX. Microsoft shall expose such important features on more expedited timeframes than past exposures of APIs, with a goal of enabling ISVs to build richer media playback experiences utilizing Windows Media technologies made available through the OCX without requiring the use of the Windows Media Player user experience. In working to expose additional features, Microsoft shall consider in good faith input and requests from Real to make available particular features, including access to hardware controls used by the Windows Media Player. Real acknowledges that Microsoft's ability to make additional features available depends in part upon (i) the long term stability of the feature and enabling technology, due to developer community reliance upon the API once it is exposed; (ii) third party intellectual property rights to the extent that the feature or enabling technology within the Windows media experience is subject to third party intellectual property rights; and (iii) compliance rules and robustness rules for protected content or enabling technology for protected content.

7.3 During the planning phase for new releases and updates of Windows, the parties shall meet to enable Microsoft's technical representatives to take input and requests from Real to make particular features available. As builds of the new releases and updates of Windows are made available to Real, Microsoft shall accept additional feedback


from Real. Periodically, the executive and sponsor meetings between the parties shall evaluate the progress in these matters.

8. GENERAL SHELL EXTENSIONS

Microsoft agrees that any functionality in the Windows shell (in Windows XP, Windows Vista, and successor versions) that launches the top level window that is the Windows Media Player will be available for Real to register as the default handler. The Windows features that provide views of files on the user's PC (e.g., Explorer in the current version of Windows XP, including the default directory views, My Music, My Videos, My Photos views, and My Games, and virtual folders Windows Vista) will respect media file extension and mime type defaults registered by third party applications, including Real's applications, in a manner comparable to the way these defaults are handled in Windows XP, which allows third party applications to register to handle user initiated shell actions on such files.

9. MEDIA CENTER EDITION

Beginning with Windows Vista, the software that provides the "Media Center" experience (i.e., the successor to the software for the "10 foot experience" in Windows XP Media Center Edition) will enable an end user to select a service from the "Online Spotlight" feature (such as Rhapsody) and have that service be promoted on the main menu for the "Media Center" experience. In addition, Microsoft will explore in good faith enabling within the software that provides the "Media Center" experience a feature that allows an end user to add a persistent service from the "Online Spotlight" to that end user's main menu of the "Media Center" experience software.

10. WINDOWS SERVER TECHNOLOGIES

Notwithstanding anything to the contrary herein, (i) Microsoft may include in Windows Server Technologies mechanisms that enable an end user or administrator to disable certain features in order to lock down the security of the installation and (ii) the provision or use of such mechanisms on Windows Server Technologies is not a breach of any provision of this Exhibit.

11. LICENSING OF WMA/WMV/WMDRM

Microsoft will license to Real WMA and WMV current codecs on Microsoft's current standard terms available at
http://www.microsoft.com/windows/windowsmedia/licensing/licensing.aspx and Microsoft's streaming media protocols under the Microsoft Communications Protocol Program described at
http://members.microsoft.com/consent/Info/default.aspx. Microsoft confirms that such licenses do not include any restrictions on transcoding into and out of other compression formats. Such license for the protocols shall include the right to use the protocols to deliver content using Windows Media Audio ("WMA") or Windows Media Video ("WMV") formats or codecs, or using Windows Media Digital Rights Management ("WMDRM") content to any client with the licensed ability to decode it. Microsoft will allow Real to license WMDRM for Devices Agreement on Microsoft's standard terms.

12. ENABLING TRANSCRYPTION FROM WMDRM INTO HELIX

Microsoft will include functionality and rights (i) for third parties protecting content in WMDRM to specify that their content can be transcrypted from WMDRM into Helix DRM in accordance with a WMDRM-Helix DRM rights mapping document referenced in the Compliance Rules for WMDRM, and (ii) for Real and third parties building software applications to obtain certificates (e.g.,


authentication certificates, keys, etc.) and transcrypt such content. Microsoft and Real will cooperate to develop and agree upon a WMDRM-Helix DRM rights mapping document that describes how content usage rights originally expressed in a WMDRM license should be expressed in the rights expression language used by Helix DRM in a functionally equivalent manner. Such functionality will be included in the RTM of Windows Vista and successors, and in the version of the Windows Media Format SDK that will ship with the beta version of Windows Media Player 11.0 for Windows XP. In any event, Microsoft will provide Real with earlier access to relevant information and materials prior to the releases specified in the previous sentence. To the extent that the enabling Microsoft technology described in this Section 12 runs on Windows Server Technology, Microsoft agrees that the provisions of this Section 12 apply to such enabling Microsoft technology and associated licenses.

13. TRANSCRYPTION INTO WMDRM ON DEVICES

13.1 No later than the earlier of July 1, 2007 or the date Microsoft makes available such a license to third parties, Microsoft shall offer Real a license on fair and reasonable terms similar to its existing Windows Media DRM licenses that enables Real to:

(A) on a non-Windows device, encrypt into Windows Media DRM content that has been compressed in a format supported by WMDRM where the content was previously protected by Real's Helix DRM and then generate a WMDRM for Portable Devices license that authorizes the content to be rendered on a WMDRM for Portable Devices-compliant device;

(B) on a non-Windows personal computer, encrypt into Windows Media DRM content that has been compressed in a format supported by WMDRM where the content was previously protected by Real's Helix DRM and then generate a WMDRM for Portable Devices license that authorizes the content to be rendered on a WMDRM for Portable Devices-compliant device; and

(C) on a non-Windows personal computer or device, encrypt into Windows Media DRM content that has been compressed in a format supported by WMDRM, where that content was previously protected by Real's Helix DRM to allow the content to be streamed for playback to a WMDRM for Network Devices-compliant device (e.g., a Windows Media Connect Device).

13.2 In connection with such license, Microsoft shall supply Real with a source code porting kit with an implementation enabling the scenarios above and the appropriate WMDRM keys and certificates no later than the earlier of July 1, 2007 or the date Microsoft makes available such materials to third parties. During the development phase for the technology, Microsoft shall provide Real with information (including technical briefings) and materials such as early technology adopter builds and participation in beta programs. Real's Technical Account Manager (as defined in Section 17) shall help facilitate such interim cooperation.

13.3 For clarity:

(A) Real may exercise such rights with respect to content protected by Real's Helix DRM even if compressed using codecs other than a compression format supported by WMDRM, provided that Real transcodes the content


into a compression format supported by WMDRM prior to encrypting into WMDRM.

(B) Real is required to license separately the rights controlled by third parties or standards groups needed to transcode and transcrypt the source content out of the codec and content protection formats in which the content is originally stored.

(C) The license granted by Microsoft will not cover any Microsoft intellectual property rights that apply to the compression format or content protection system in which the content is originally stored. Such rights may be otherwise granted by Microsoft, for example, under the Covered Licenses.

14. ACCESS TO PROTECTED MEDIA PATH IN WINDOWS VISTA

In Windows Vista, Microsoft is including a new secure media processing pipeline ("PMP"). In order to function within the secure environment created by PMP, all components must obtain a certificate from Microsoft. Microsoft agrees that, starting with Windows Vista and in successor versions:

14.1 Software developed by Real will have the same access to PMP APIs as the Windows Media Player has relative to the Windows Media Audio codec, Windows Media Video codec, and Windows Media DRM components that can operate within PMP (such components hereafter referred to as the "MS Format Components"). Such API access will not require use of the Windows Media Player or the OCX. Such API access will provide software developed by Real with the access to the same range of control and functionality provided by the MS Format Components (e.g., play/pause/stop/ff/rw/seek, transfer, transcode) as the Windows Media Player has. All PMP APIs used by the Windows Media Player to control access and functionality of "MS Format Components" will also be equally available for use by Real with "Other Format Components" (as defined in Section 14.2).

14.2 Microsoft will agree to license to Real on reasonable and nondiscriminatory terms the certificates (e.g., authentication certificates, keys, etc.) necessary for other codecs and DRM components (including Real's own codecs and DRM components) to function within the secure environment created by PMP (such components hereafter referred to as "Other Format Components"). Such reasonable and nondiscriminatory terms will require the Other Format Components to comply with Microsoft's Robustness Rules and Compliance Rules for PMP and may require third party conformance testing. Microsoft will not, however, require Real's Other Format Components to comply with any provision of the Robustness Rules, Compliance Rules, testing requirements, or other security requirements that the MS Format Components do not comply with. Subject to the Robustness Rules, Compliance Rules, and other security requirements that are equally applicable to the MS Format Components, the Other Format Components will have access to the same range of functionality provided by PMP as the MS Format Components (e.g. process protection, debugger protection, secure authenticated channel to audio and video cards, signaling analog protections, output control, and image constraints).

To the extent that the enabling Microsoft technology described in this Section 14 runs on Windows Server Technology, Microsoft agrees that the provision of this Section 14 apply to such enabling Microsoft Technology, subject to Section 10.


15. SHOP FOR MUSIC ONLINE

15.1 Subject to Real's web-based music service satisfying the criteria in
Section 15.3, Microsoft will include links to a Real web-based music service in the list of stores in the "Shop for Music Online" web site. The "Shop for Music Online" website and URL shall not be branded with a "Windows Media" or "MSN" related trademark but may include a primary Microsoft trademark, such as, for example, "Microsoft" or "Windows". Microsoft will include a link to a Real web-based music service in the "Shop for Music Online" experience in versions of Windows starting with versions of the Windows Media Player 9 and other versions of Windows Media Player during the Term. A link to a Real web-based music service shall be included for versions of Windows XP with Windows Media Player 9 installed no later than February 28, 2006 or 30 days after satisfaction of the criteria, whichever is later and in versions of Windows XP with Windows Media Player 10 installed no later than April 1, 2006 or 30 days after satisfaction of the criteria, whichever is later. For clarity, the provisions of this Section apply to versions (if any) of the "Shop for Music Online" web site accessible by the foregoing versions of the Windows Media Player installed on Windows Server Technology, subject to Section 10 and subject to the installation of the Windows Server Technology being configured to enable the Windows client shell functionality.

15.2 Subject to Rhapsody satisfying the applicable criteria set forth in the Online Digital Content Commercial Service Agreement for Windows Media Player Version 10 (as negotiated) ("WMP 10 Listing Agreement"), Microsoft will include Rhapsody in the list of online music stores in Windows Media Player, starting with versions 9 and 10 (including such versions of the Windows Media Player running on Windows Server Technology, subject to Section 10). Timing for inclusion in Windows Media Player is no later than the first on-boarding window after Rhapsody satisfies the uniformly applied criteria.

(A) For the purpose of Exhibit 2, Section 5(a) of the WMP 10 Listing Agreement, the Parties agree that playback of a streaming service via an ActiveX control hosted in a HTML page rendered within Windows Media Player satisfies the requirement for 'native' playback. The parties shall amend Exhibit 2, Section 5 of the above agreement to enable Real's service within Windows Media Player 10 to display advertisements in a separate "pop up" window, provided that the advertisement pop up is generated in response to user action on the HTML page rendered within the Windows Media Player, and not automatically presented to the user.

(B) Notwithstanding the requirements of the WMP 10 Listing Agreement, the parties agree that Real may limit the features offered in version of Real's service listed in the Windows Media Player to only the minimum required for inclusion and may provide other features through other stand-alone applications (e.g. RealPlayer, Rhapsody). In addition, Microsoft agrees that as part of the service listed within the Windows Media Player, Real may offer a trial or promotional version of its service that does not require users to subscribe, provide any information or create a billing relationship, such as Rhapsody 25 (for which Real may not provide customer support) so long as Real also includes a full version of a bona fide commercial service requiring a billing relationship in the overall service offering listed within the


Windows Media Player. In addition, notwithstanding anything to the contrary in the WMP10 Listing Agreement, for a period of four
(4) months after the execution of this Agreement, Real's service made available through the Windows Media Player may launch a separate browser window that provides the playback controls for the digital media streams. At the end of the four month period, if Real's service listed within the Windows Media Player does not playback within the Windows Media Player without launching a separate browser window, Microsoft shall have the option to remove Real from the listing, upon notice to Real, until such time as Real is in compliance with the WMP10 Listing Agreement.

15.3 To be eligible for listing in the "Shop for Music Online" web site, a web-based music service must:

(A) Offer a web-based experience for end users to purchase a broad catalog of music;

(B) Operate 24 hours a day, 7 days a week with a guaranteed uptime of 99% with no single unscheduled outage exceeding 4 hours;

(C) Comply with all applicable laws, rules, and regulations;

(D) Not automatically install any software on an end user's machine, or change any settings on the end user's machine (including changing default settings or user settings) without providing reasonable notice and obtaining affirmative end user consent to the installation or change;

(E) Include and comply with its own reasonable privacy policy;

(F) Not contain or advertise content that is obscene, defamatory, libelous, slanderous, profane, indecent or unlawful unless explicitly marked and controllable via parental controls;

(G) Be a party to binding online content distribution agreements with and content supplied by at least three (3) of the five (5) major record labels;

(H) Make available at least 200,000 unique music tracks;

(I) Make available at least 5,000 music tracks released during the prior 24 months; and

(J) Comply with other reasonable and uniformly applied security criteria established by Microsoft.

Microsoft shall provide Real with notice and a 30-day opportunity to cure before automatically removing Real from the list for noncompliance with Section 15.3, except that Microsoft may immediately suspend access to the link in the event of a major security issue, in which case Microsoft shall immediately notify Real.

16. PLAYS4SURE LOGO PROGRAM


No later than June 1, 2006, Microsoft will enhance its "Plays4Sure" logo program to ensure that Real services will qualify for using the logo in connection with their content so long as: (i) the Real service whose content will be marked with the logo supports Windows Media codecs and Windows Media DRM and the content from the service plays on Plays4Sure devices; (ii) the service develops and distributes a "license refresh module" and enables cached credentials to ensure that the WMDRM licenses for the content remain up to date such that the content can play and flow throughout the Plays4Sure Windows media experiences (including Plays4Sure devices); and (iii) the service meets other reasonable technical criteria established by Microsoft in connection with the launch of the program (as reasonably updated from time to time), provided that such technical criteria shall not require that the service render through the Windows Media Player or plug-in to the Windows Media Player (or other competitive media experience). In addition, Microsoft's "Plays4Sure" logo program for devices will not require that services supplying content to the device render through the Windows Media Player or plug-in to the Windows Media Player (or other competitive media experience). If Microsoft develops a logo program with goals comparable to "Plays4Sure", the provisions of this Section 16 shall apply to such logo program.

17. TECHNICAL SUPPORT FOR REAL'S DEVELOPMENT EFFORTS

Microsoft shall provide engineering support to Real for its software development and compatibility efforts by making available to Real, at Microsoft's expense, a Microsoft Technical Account Manager (an engineer skilled in Windows Media technologies) ("TAM") on a full-time basis. If the TAM is not reasonably acceptable to Real (based on the TAM's experience with Windows Media technologies, ability to escalate and address issues, and general fit with Real's engineering team) at Real's request Microsoft shall offer a substitute individual to act as the TAM. This dedicated TAM shall have (or be provided, as necessary) access to source code as needed (including source code for Windows Media functionality contained in Windows Server Technologies), and shall provide Real technical guidance on how, where possible, to use existing and exposed Windows Media functionality to implement features desired by Real. The TAM shall provide highest priority to responding to Real's requests for technical guidance. The TAM will be an incremental resource - separate from and in addition to any engineers made available to Real pursuant to Real's existing Product Support Services ("PSS") contract, but will have backup support within the PSS organization as well as direct access to the Windows development team. The TAM shall work to provide Real with information and facilitate access to relevant Programmatic Resources (as defined in Section 22), programmatic offerings, and other opportunities described in Sections 19-25 and other applicable Sections of this Exhibit relative to technologies in Windows Server Technology.

18. FULLY PRE-PAID LICENSES TO WM TECHNOLOGIES

18.1 The "Covered Licenses" (as defined below) shall be fully paid up as part of the consideration for the Releases granted in the Agreement, and Real will not be obligated to make any additional payments. The parties acknowledge that the payments in Section 4 of the Agreement have been already adjusted to reflect the costs of such licenses. Notwithstanding anything to the contrary in the Covered Licenses, the term of each of the Covered Licenses shall be coterminous with the Term of this Agreement or, in the event that it is not coterminous, Microsoft shall allow Real to renew the license, or acquire a license for future versions of the applicable technology, subject to the terms of this Section 18, until at least the end of the Term of this Agreement. The Covered Licenses are (i) WMDRM 10 for Devices Development and Interim Product Distribution Agreement; (ii) WMDRM 10 for Devices Final Product Distribution Agreement; (iii) Windows Media Format Components Final Product Agreement; (iv) Windows Media Format Components


Interim Product Agreement; (v) WMDRM Transfer Certificate License for Microsoft Windows Media 9.5; (vi) Microsoft Windows Media 10 Rights Manager SDK; (vii) the future WMDRM Transcryption licenses described in Sections 12 and 13 above; (viii) the Microsoft Windows Media Technology Agreement Windows Media Player 10; (ix) Windows Media Player Distribution Agreement; (x) any licenses contemplated by Sections 2, 5, 7, 14, 16, and 19-25 of this Exhibit; and (xi) any successor or replacement versions of the above license agreements corresponding to future releases of Windows, Windows Media technologies, or components thereof during the Term (e.g., WMDRM 11 for Devices Development and Interim Product Distribution Agreement).

18.2 Microsoft represents that the version of the Covered Licenses existing as of the Effective Date do not contain any of the following provisions or, to the extent that any version does include such a provision, such provision shall not be binding upon Real:

(a) A restriction prohibiting transcoding out of the Windows Media audio or video compression formats into other compression formats;

(b) A requirement that using Windows Media technologies requires the licensee to refrain from including competitive technologies in its products;

(c) A requirement that using Windows Media technologies requires the licensee to license to Microsoft or other users any of the licensee's patent rights on a royalty-free basis; or

(d) A requirement that a licensee under the Covered Licenses must include a promotional Microsoft logo or branding on its licensed products. For clarity, the foregoing does not apply to reasonable intellectual property notices of the type described in the versions of the Covered Licenses existing as of the Effective Date, and Microsoft may include similar reasonable intellectual property notice requirements in the Covered Licenses and future versions of the same.

18.3 If during the Term of this Agreement, future versions of the Covered Licenses (or other licenses covering future versions of the technology covered by the Covered Licenses) contain provisions enumerated in
Section 18.2, then at Real's request, Microsoft shall, at Microsoft's option, either (i) modify the future version of the Covered License to remove the applicable provision during the Term of this Agreement, or
(ii) extend the terms of the version of the Covered License current as of the Effective Date of this Agreement to the applicable version of the technology covered by the Covered License until the expiration of this Agreement.

18.4 Current and future licenses for the technology covered by the Covered Licenses may have provisions relating to "Excluded Licenses" (as defined below). At Real's request, Microsoft shall modify such licenses to clarify that such provisions apply only to the Microsoft software or "Developed Technology" (as defined in the Covered Licenses) licensed or developed under the applicable license and do not apply to other software distributed in connection with such software (provided that such distribution does not cause the Excluded License to apply to the implementation of such software). "Excluded License" is any license that requires, as a condition of use, modification and/or distribution of software subject to the Excluded License that


such software or other software combined and/or distributed with such software be (x) disclosed or distributed in source code form; (y) licensed for the purpose of making derivative works; or (z) redistributable at no charge.

18.5 At Real's request, Microsoft shall amend the Windows Media Format Components Final Product Agreement and Windows Media Format Components Interim Product Agreement to provide Real with a perpetual, irrevocable (other than for breach) and fully paid-up right and license to continue to develop, reproduce, and distribute implementations of the Windows Media decoders licensed under such agreements after the expiration of their terms, with the understanding that any such amendment will not include indemnity coverage for distribution of such implementations or other exercise of such license rights after the expiration of the original term.

18.6 For clarity, the provisions of this Section 18 apply to all of the Covered Licenses, regardless of whether the licensed Microsoft technology runs on Windows XP, Windows Vista or successor versions, or Windows Server Technology.

19. CONTRACTUAL ASSURANCE OF EQUAL ACCESS TO MICROSOFT WINDOWS APIS

Microsoft shall review relevant programs and work with Real to confirm full parity access to Microsoft Windows APIs (including interfaces and other necessary technical information) compared with other ISVs. In addition, Microsoft shall provide Real with sufficient documentation to the DirectShow A/V renderers.

20. CONTRACTUAL ASSURANCE OF EQUAL ACCESS TO WINDOWS VISTA DISCLOSURES

No later than when Microsoft makes a declared "IDW" build available to any ISV outside of Microsoft, Microsoft shall make available to Real (via web download, FTP, physical media delivery, or comparable means of Microsoft's choice) each such declared IDW build out of the main Windows build lab. Such builds will be made available on a periodic basis separately from the customary public beta program for Windows Vista (or successors).

21. CONTRACTUAL ASSURANCE OF EQUAL ACCESS TO POST-WINDOWS VISTA DISCLOSURES

For versions of Windows released after the first RTM release of Windows Vista, subject to Real's execution of then standard license agreements for the applicable pre-beta and beta disclosure program(s), Real (i) shall be invited to the first ISV design preview, and (b) shall be provided access to IDW or comparable builds at a time on MFN terms compared to other ISVs on timing and programmatic terms and conditions. As used in this Exhibit, "MFN terms compared to other ISVs" means the programmatic terms generally available to ISVs, with assurance that no other ISV building software or services similar to Real is receiving more favorable terms than Real.

22. CONTRACTUAL ASSURANCE OF EQUAL ACCESS TO PARTICIPATION IN RELEVANT ISV PROGRAMS

Microsoft will make available to Real any related tool kits, software releases, technical documentation, or training programs ("Programmatic Resources") generally made available to other ISVs who create applications or services for streaming or playback of audio and video files, or develop and deliver casual gaming that is intended to interact with Windows. Microsoft will put in


place mechanisms so that Real receives access to those resources on MFN terms compared to such other ISVs.

23. CONTRACTUAL ASSURANCE OF EQUAL ACCESS TO VISIBILITY TO RELATED RESOURCES

In the event that Microsoft creates programmatic offerings to ISVs who build media or gaming applications intended to interact with Windows, Microsoft will make available to Real access to those programs and associated Programmatic Resources. Microsoft will put in place mechanisms so that Real receives access to those resources on MFN terms compared to other ISVs.

24. CONTRACTUAL ASSURANCE OF EQUAL ACCESS TO ADDITIONAL PROGRAMMATIC OFFERINGS

In response to inquiries from Real concerning existence of other programmatic offerings to ISVs in categories that Real reasonably believes would be relevant to a current or planned business of Real, Microsoft shall determine whether such programs exist, and shall provide reasonable access to such program and associated Programmatic Resources. Real participation in those additional Programmatic Resources will be on MFN terms compared to other ISVs. Microsoft and Real will regularly discuss the availability of such programs that are relevant for Real during the senior stakeholder meetings described in this Agreement. Nothing in this provision will require Microsoft to create new or additional Programmatic Resources.

25. CONTRACTUAL ASSURANCE OF EQUAL ACCESS TO WINDOWS PLANNING AND ROADMAP

Microsoft will provide a named contact to assist Real in submitting suggestions for changes to existing, or additions of new, APIs for Windows XP, Windows Vista, and successors and to coordinate discussions between Microsoft and Real product managers and developers concerning the API and feature roadmap for Windows XP, Windows Vista, and successors. Such discussions will be on at least MFN terms compared to other ISVs engaged in similar discussions.

26. OEM CONFIRMATION OF OEM CUSTOMIZATION FLEXIBILITY

26.1 Microsoft shall make available to Real the OEM Preinstallation Kit ("OPK") documentation for Windows that describes OEM customization rights in addition to updated documentation (as provided to OEMs) sufficient to provide Real with detailed information regarding an OEM's customization opportunities for Real's software and services. The OPK describes all of the rights of OEMs to customize Windows. In the event that the OEM Windows Desktop Operating System License Agreement is amended to supplement, conflict with, or override any such customization opportunities, Microsoft shall provide appropriate, timely clarification to Real. The initial delivery vehicle for the OPK documentation to Real shall be a single copy of the English language OEM System Builder kit and will include a single copy of the Windows XP product media that can be used for testing purposes. In addition, Microsoft shall grant Real access to relevant password protected portions of OEM.MICROSOFT.COM for up to five (5) contacts. This site includes links to updated Windows XP product code and OPK documentation.

26.2 Microsoft shall also provide Real a letter that Real may share with OEMs that confirms the OEM's right to configure the out-of-box-experience, and that confirms


that Real may enter into an agreement with an OEM to set media defaults and settings to Real technology or services.

26.3 Microsoft will disclose to Real in a timely fashion any provisions in PC OEM MDF programs that relate to customization options in the areas of promoting in first boot Windows Media Player, music or video services or playback, or casual gaming.

27. NO EXCLUSIVE DEALS

During the Term, Microsoft shall not enter into any agreement with an OEM, ISV, IHV, website, service provider or content provider that grants consideration on the condition that such OEM, ISV, IHV, website, service provider or content provider distributes, promotes, uses, or supports, exclusively any media experience software in Windows or related media formats. Microsoft may enter into agreements in which such an entity agrees to distribute, promote, use or support media experience software in Windows or related media formats in a fixed percentage whenever Microsoft in good faith obtains a representation that it is Commercially Practicable for the entity to provide equal or greater distribution, promotion, use or support for software that competes with such media experience software in Windows or related media formats. The provisions of this Section 27, however, shall not apply to (a) any Bona Fide Joint Venture, or
(b) any Bona Fide Joint Development or Joint Services Arrangement, where the Bona Fide Joint Venture, Bona Fide Joint Development or Joint Services Arrangement prohibits such entity from competing with the object of the Bona Fide Joint Venture or Bona Fide Joint Development or Joint Services Arrangement for a reasonable period of time.


EXHIBIT 21.1

SUBSIDIARIES OF REALNETWORKS, INC.

Aegisoft Corp.
Audio Mill, Inc.
RN Acquisition Corp.
GameHouse, Inc.
Mr. Goodliving Ltd.
Multipoint, Inc.
NetZip, Inc.
RealNetworks Digital Music of California, Inc. RN Massachusetts Sales Corp.
RealNetworks Ltd.
RealNetworks K.K.
RealNetworks, SARL
RealNetworks GmbH
RealNetworks Australia Pty. Limited
RealNetworks Hong Kong, Limited
RealNetworks Singapore Pte. Limited
RealNetworks Korea, Ltd.
RealNetworks of Brazil LtdA
RealNetworks of Mexico, S. de R.L. de C.V. RealNetworks E-Commerce LLC
RealNetworks Investments LLC
Ultisoft, Inc.
Xing Technology Corporation
Zylom Media Group B.V.


Exhibit 23.1

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors
RealNetworks, Inc.:

We consent to the incorporation by reference in the registration statements (Nos. 333-108777 and 333-114088) on Form S-3 and (Nos. 333-42579, 333-53127, 333-63333, 333-55342, 333-102429 and 333-128444) on Form S-8 of RealNetworks, Inc. of our reports dated March 10, 2006, with respect to the consolidated balance sheets of RealNetworks, Inc. and subsidiaries as of December 31, 2005 and 2004, and the related consolidated statements of operations and comprehensive income (loss), shareholders' equity and cash flows for each of the years in the three-year period ended December 31, 2005 and the related financial statement schedule, management's assessment of the effectiveness of internal control over financial reporting as of December 31, 2005 and the effectiveness of internal control over financial reporting as of December 31, 2005, which reports appear in the December 31, 2005 annual report on Form 10-K of RealNetworks, Inc.

/s/ KPMG LLP

Seattle, Washington
March 10, 2006


EXHIBIT 31.1

CERTIFICATION PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Robert Glaser, certify that:

1. I have reviewed this annual report on Form 10-K of RealNetworks, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

a) all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

Date:  March 15, 2006

                                    /s/ Robert Glaser
                                    --------------------------------------------
                                    Robert Glaser
                                    Title: Chairman and Chief Executive Officer
                                    (Principal Executive Officer)


EXHIBIT 31.2

CERTIFICATION PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Michael Eggers, certify that:

1. I have reviewed this annual report on Form 10-K of RealNetworks, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

a) all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

Date:  March 15, 2006


                                   /s/ Michael Eggers
                                   ---------------------------------------------
                                   Michael Eggers
                                   Title: Senior Vice President,
                                    Chief Financial Officer and Treasurer
                                   (Principal Financial and Accounting Officer)


EXHIBIT 32.1

CERTIFICATION PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
(18 U.S.C. SECTION 1350)

I, Robert Glaser, Chairman and Chief Executive Officer of RealNetworks, Inc., certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to
Section 906 of the Sarbanes-Oxley Act of 2002, that the Annual Report of RealNetworks, Inc. on Form 10-K for the fiscal year ended December 31, 2005 fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that information contained in such Annual Report on Form 10-K fairly presents in all material respects the financial condition and results of operations of RealNetworks, Inc.

Date:  March 15, 2006


                                By: /s/ Robert Glaser
                                    --------------------------------------------
                                    Name: Robert Glaser
                                    Title: Chairman and Chief Executive Officer
                                    (Principal Executive Officer)

A signed original of this written statement required by Section 906 has been provided to RealNetworks, Inc. and will be retained by RealNetworks, Inc. and furnished to the Securities and Exchange Commission or its staff upon request.


EXHIBIT 32.2

CERTIFICATION PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
(18 U.S.C. SECTION 1350)

I, Michael Eggers, Senior Vice President, Chief Financial Officer and Treasurer of RealNetworks, Inc., certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that the Annual Report of RealNetworks, Inc. on Form 10-K for the fiscal year ended December 31, 2005 fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that information contained in such Annual Report on Form 10-K fairly presents in all material respects the financial condition and results of operations of RealNetworks, Inc.

Date:  March 15, 2006

                                By: /s/ Michael Eggers
                                    --------------------------------------
                                    Name: Michael Eggers
                                    Title: Senior Vice President,
                                     Chief Financial Officer and Treasurer
                                    (Principal Financial and Accounting Officer)

A signed original of this written statement required by Section 906 has been provided to RealNetworks, Inc. and will be retained by RealNetworks, Inc. and furnished to the Securities and Exchange Commission or its staff upon request.