As filed with the Securities and Exchange Commission on May 14, 2008


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 


FORM 20-F
 
(Mark One)
   
o
 
REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934
   
OR
x
 
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
   
For the fiscal year ended December 31, 2007
   
OR
o
 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
   
OR
o
 
SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Date of event requiring this shell company report ___________
For the transition period from ___________ to ___________

Commission file number 001-10306

THE ROYAL BANK OF SCOTLAND GROUP plc
(Exact name of Registrant as specified in its charter)

United Kingdom
(Jurisdiction of incorporation or organization)

RBS Gogarburn, PO Box 1000, Edinburgh EH12 1HQ
(Address of principal executive offices)
 
 
Miller McLean, Group General Counsel and Group Secretary, Tel: +44 (0) 131 523 2333, Fax: +44 (0) 131 626 3081,
PO Box 1000, Gogarburn, Edinburgh EH12 1HQ
(Name, Telephone, E-mail and/or Facsimile number and Address of Company Contact Person)
 
Securities registered or to be registered pursuant to Section 12(b) of the Act:

Title of each class
 
Name of each exchange on which registered
American Depositary Shares, each representing one ordinary share, nominal value £0.25 per share
 
New York Stock Exchange
Ordinary shares, nominal value £0.25 per share
 
New York Stock Exchange**
American Depositary Shares Series E*, F, G*, H, K*, L, M, N, P, Q, R, S, T and U each representing one Non-Cumulative Dollar Preference Share, Series E, F, G, H, K, L, M, N, P, Q, R, S, T and U respectively
 
New York Stock Exchange
Dollar Perpetual Regulatory tier one securities, Series 1
 
New York Stock Exchange

* Redeemed on January 16, 2007
** Not for trading, but only in connection with the registration of American Depositary Shares representing such ordinary shares pursuant to the requirements of the Securities and Exchange Commission.
 
Securities registered or to be registered pursuant to Section 12(g) of the Act:
None


Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act:
None

 
Indicate the number of outstanding shares of each of the issuer’s classes of capital or common stock as of December 31, 2007, the close of the period covered by the annual report:

Ordinary shares of 25 pence each
10,006,215,087
 
Non-cumulative dollar preference shares, Series F, H and L to U
 
308,015,000
Non-voting Deferred Shares
2,660,556,304
 
Non-cumulative convertible dollar preference shares, Series 1
 
1,000,000
11% cumulative preference shares
500,000
 
Non-cumulative euro preference shares, Series 1 to 3
 
2,526,000
5½% cumulative preference shares
400,000
 
Non-cumulative convertible sterling preference shares, Series 1
 
200,000
      Non-cumulative sterling preference shares, Series 1   750,000

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act
Yes x    No o

If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934.
Yes o   No x

Note — checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 from their obligations under those Sections.

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes x No o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer x
Accelerated filer o
Non-accelerated filer o
 
Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:

U.S. GAAP o   International Financial Reporting Standards as issued by the International Accounting Standards Board x    Other o

If “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has elected to follow.
Item 17 o    Item 18 o

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes o    No x

(APPLICABLE ONLY TO ISSUERS INVOLVED IN BANKRUPTCY PROCEEDINGS DURING THE PAST FIVE YEARS)
Indicate by check mark whether the registrant has filed all documents and reports required to be filed by Sections 12, 13 or 15(d) of the Securities Exchange Act of 1934 subsequent to the distribution of securities under a plan confirmed by a court.
Yes o    No o
 



 
 
SEC Form 20-F cross reference guide
 
Item
Item Caption
Pages
       
PART I
     
1
Identity of Directors, Senior Management and Advisers
Not applicable
2
Offer Statistics and Expected Timetable
Not app licable
3
Key Information
 
   
Selected financial data
16, 159-161, 196-197, 205-206, 212, 226-227
   
Capitalisation and indebtedness
Not applicable
   
Reasons for the offer and use of proceeds
Not applicable
   
Risk factors
13-15
4
Information on the Company
20-22, 50, 54-60, 136-137, 140-141, 197-204, 206-211
   
History and development of the Company
4-6, 75, 146-147, 217, 236-237
   
Business overview
4-6, 75, 188-193, 213-215
   
Organisational structure
4-6, 143
   
Property, plant and equipment
146-147, 217
4A
Unresolved Staff Comments
Not applicable
5
Operating and Financial Review and Prospects
 
   
Operating results
7-12, 16-50, 68, 138-139, 176, 213-215
   
Liquidity and capital resources
49-50, 61-64, 77, 127-135, 138-139, 146-147,
164-165, 167-181, 184-187, 204
   
Research and development, patents, licences etc
Not applicable
   
Trend information
4-15, 213-215
   
Off balance sheet arrangements
138-139, 166-167, 182
   
Contractual obligations
172-174
6
Directors, Senior Management and Employees
 
   
Directors and senior management
73-74
   
Compensation
87-96, 122, 124, 193
   
Board practices
78, 80-84, 87, 90-91
   
Employees
46, 75-76, 122
   
Share ownership
75-76, 93-95, 97
7
Major Shareholders and Related Party Transactions
 
   
Major shareholders
79, 217
   
Related party transactions
194
   
Interests of experts and counsel
Not applicable
8
Financial Information
 
   
Consolidated statements and other financial information
71, 75, 99-194, 215-217
   
Significant changes
5-12,194
 
i

 

Item
Item Caption
Pages
       
9
The Offer and Listing
 
   
Offer and listing details
224-225
   
Plan of distribution
Not applicable
   
Markets
223
   
Selling shareholders
Not applicable
   
Dilution
Not applicable
   
Expenses of the issue
Not applicable
10
Additional Information
 
   
Share capital
Not applicable
   
Memorandum and articles of association
231-235
   
Material contracts
218
   
Exchange controls
231
   
Taxation
227-230
   
Dividends and paying agents
Not applicable
   
Statement of experts
Not applicable
   
Documents on display
236
   
Subsidiary information
Not applicable
11
Quantitative and Qualitative Disclosure about Market Risk
51-71, 127-135, 138-139, 167-180
12
Description of Securities other than Equity Securities
Not applicable
 
PART II
   
13
Defaults, Dividend Arrearages and Delinquencies
Not applicable
14
Material Modifications to the Rights of Security Holders and Use of Proceeds
Not applicable
15
Controls and Procedures
85-86
16
[Reserved]
 
16
A
Audit Committee financial expert
83
 
B
Code of ethics
76, 236
 
C
Principal Accountant Fees and services
83, 125
 
D
Exemptions from the Listing Standards for Audit Committees
Not applicable
 
E
Purchases of Equity Securities by the Issuer and Affiliated Purchasers
Not applicable
PART III
   
17     
Financial Statements
Not applicable
18   
Financial Statements
99-194
19   
Exhibits
238
    
Signature
239

ii

 
Business review

2
Presentation of information
   
3
Forward-looking statements
   
4
Description of business
   
13
Risk factors
   
16
Financial highlights
   
17
Summary consolidated income statement
   
20
Analysis of results
   
29
Divisional performance
   
47
Consolidated balance sheet
   
49
Cash flow
   
50
Capital resources
   
51
Risk and capital management


 
1

 

Presentation of information

In this document, and unless specified otherwise, the term ‘company’ means The Royal Bank of Scotland Group plc, ‘RBS’ or the ‘Group’ means the company and its subsidiary undertakings, ‘the Royal Bank’ means The Royal Bank of Scotland plc and ‘NatWest’ means National Westminster Bank Plc.

The company publishes its financial statements in pounds sterling (“£” or “sterling”). The abbreviations ‘£m’ and ‘£bn’ represent millions and thousands of millions of pounds sterling, respectively, and references to ‘pence’ represent pence in the United Kingdom (“UK”). Reference to ‘dollars’ or ‘$’ are to United States of America (“US”) dollars. The abbreviations ‘$m’ and ‘$bn’ represent millions and thousands of millions of dollars, respectively, and references to ‘cents’ represent cents in the US. The abbreviation ‘€’ represents the ‘euro’, the European single currency and the abbreviations ‘€m’ and ‘€bn’ represent millions and thousands of millions of euros, respectively.

Certain information in this report is presented separately for domestic and foreign activities. Domestic activities primarily consist of the UK domestic transactions of the Group. Foreign activities comprise the Group’s transactions conducted through those offices in the UK specifically organised to service international banking transactions and transactions conducted through offices outside the UK.

The geographic analysis in the average balance sheet and interest rates, changes in net interest income and average interest rates, yields, spreads and margins in this report have been compiled on the basis of location of office – UK and overseas. Management believes that this presentation provides more useful information on the Group’s yields, spreads and margins of the Group’s activities than would be provided by presentation on the basis of the domestic and foreign activities analysis used elsewhere in this report as it more closely reflects the basis on which the Group is managed. ‘UK’ in this context includes domestic transactions and transactions conducted through the offices in the UK which service international banking transactions.

The results, assets and liabilities of individual business units are classified as trading or non-trading based on their predominant activity. Although this method may result in some non-trading activity being classified as trading, and vice versa, the Group believes that any resulting misclassification is not material.

International Financial Reporting Standards

As required by the Companies Act 1985 and Article 4 of the European Union IAS Regulation, the consolidated financial statements of the Group are prepared in accordance with International Financial Reporting Standards issued by the International Accounting Standards Board (“IASB”) and interpretations issued by the International Financial Reporting Interpretations Committee of the IASB (together “IFRS’) as adopted by the European Union. It also complies with IFRS as issued by the IASB. On implementation of IFRS on 1 January 2005, the Group took advantage of the option in IFRS 1 ‘First-time Adoption of International Financial Reporting Standards’ to implement IAS 39 ‘Financial Instruments: Recognition and Measurement’, IAS 32 ‘Financial Instruments: Disclosure and Presentation’ and IFRS 4 ‘Insurance Contracts’ from 1 January 2005 without restating its 2004 income statement and balance sheet. The date of transition to IFRS for the Group and the company and the date of their opening IFRS balance sheets was 1 January 2004.

The Group’s published 2004 financial statements were prepared in accordance with then current UK generally accepted accounting principles (“UK GAAP” or “previous GAAP”) comprising standards issued by the UK Accounting Standards Board, pronouncements of the Urgent Issues Task Force, relevant Statements of Recommended Accounting Practice and provisions of the Companies Act 1985.

Acquisition of ABN AMRO

On 17 October 2007, RFS Holdings B.V. (“RFS Holdings”), a company jointly owned by RBS, Fortis N.V., Fortis SA/NV and Banco Santander S.A. (the “Consortium Banks”) and controlled by RBS, completed the acquisition of ABN AMRO Holding N.V. (“ABN AMRO”).

In due course, RFS Holdings will implement an orderly separation of the business units of ABN AMRO with RBS retaining the following ABN AMRO business units:

·  
Continuing businesses of Business Unit North America;
·  
Business Unit Global Clients and wholesale clients in the Netherlands (including former Dutch wholesale clients) and Latin America (excluding Brazil);
·  
Business Unit Asia (excluding Saudi Hollandi); and
·  
Business Unit Europe (excluding Antonveneta).

Certain other assets will continue to be shared by the Consortium Banks.

RFS Holdings is jointly owned by the Consortium Banks. It is controlled by the company and is therefore fully consolidated in its financial statements. Consequently, the statutory results of the Group for the year ended 31 December 2007 include the results of ABN AMRO for the period from 17 October 2007 to 31 December 2007. The interests of Fortis and Santander in RFS Holdings are included in minority interests.


 
2

 
 
Forward-looking statements

Certain sections in this document contain ‘forward-looking statements’ as that term is defined in the United States Private Securities Litigation Reform Act of 1995, such as statements that include the words ‘expect’, ‘estimate’, ‘project’, ‘anticipate’, ‘believes’, ‘should’, ‘could’, ‘intend’, ‘plan’, ‘probability’, ‘risk’, ‘Value-at-Risk (“VaR”)’, ‘target’, ‘goal’, ‘objective’, ‘may’, ‘will’, ‘endeavour’, ‘outlook’, ‘optimistic’, ‘prospects’ and similar expressions.

In particular, this document includes forward-looking statements relating, but not limited, to possible future write-downs and RBS's capital planning projections, the Group’s potential exposures to various types of market risks, such as interest rate risk, foreign exchange rate risk and commodity and equity price risk. Such statements are subject to risks and uncertainties. For example, certain of the market risk disclosures are dependent on choices about key model characteristics and assumptions and are subject to various limitations. By their nature, certain of the market risk disclosures are only estimates and, as a result, actual future gains and losses could differ materially from those that have been estimated.

Other factors that could cause actual results to differ materially from those estimated by the forward-looking statements contained in this document include, but are not limited to: the extent and nature of future developments in the credit markets, including the sub-prime market, and their impact on the financial industry in general and the Group in particular; the effect on the Group’s capital of write downs in respect of credit market exposures; successful consummation of the proposed rights issue; the Group’s ability to achieve revenue benefits and cost savings from the integration of certain of ABN AMRO’s businesses and assets; general economic conditions in the UK and in other countries in which the Group has significant business activities or investments, including the United States; the monetary and interest rate policies of the Bank of England, the Board of Governors of the Federal Reserve System and other G-7 central banks; inflation; deflation; unanticipated turbulence in interest rates, foreign currency exchange rates, commodity prices and equity prices; changes in UK and foreign laws, regulations and taxes; changes in competition and pricing environments; natural and other disasters; the inability to hedge certain risks economically; the adequacy of loss reserves; acquisitions or restructurings; technological changes; changes in consumer spending and saving habits; and the success of the Group in managing the risks involved in the foregoing.
 
The information set out in “Business review – Recent developments” relating to the estimated capital effect of RBS’s estimated capital market exposures constitutes “forward looking information” and is subject to risks and uncertainties, as set out under “Risk Factors”. In particular, there are a number of assumptions and judgements that underpin such estimates, including assumptions and judgements about the underlying performance of RBS’s operations, the state of the current and future credit markets (including credit markets in the United Kingdom, the United States and Europe), asset valuations, default rates, access to liquidity, the timing of disposals relating to the ABN AMRO restructuring and general economic conditions. Such information was prepared for capital planning purposes and not to predict future results and although RBS’s management believes that it has taken reasonable care in producing such estimations and projections, there can be no assurance that the estimated capital effect of the projected capital market exposures will be equivalent to any actual write downs or credit market exposures appearing in RBS’s reports and accounts to be prepared in the future. Any additional write downs may have a material adverse impact on RBS’s reported financial condition and results of operations.

The forward-looking statements contained in this document speak only as of the date of this report, and the Group does not undertake to update any forward-looking statement to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

For a further discussion of certain risks faced by the Group, see Risk factors on pages 13 to 15.

 
3

 

Business review

Description of business

Introduction

The Royal Bank of Scotland Group plc is the holding company of one of the world’s largest banking and financial services groups, with a market capitalisation of £44.4 billion at the end of 2007. Headquartered in Edinburgh, the Group operates in the UK, US and internationally through its two principal subsidiaries, the Royal Bank and NatWest. Both the Royal Bank and NatWest are major UK clearing banks whose origins go back over 275 years. In the US, the Group’s subsidiary Citizens is ranked the ninth largest commercial banking organisation by deposits. The Group has a large and diversified customer base and provides a wide range of products and services to personal, commercial and large corporate and institutional customers.

The Group had total assets of £1,900.5 billion and owners’ equity of £53.0 billion at 31 December 2007. It is strongly capitalised with a total capital ratio of 11.2% and tier 1 capital ratio of 7.3% as at 31 December 2007.

Organisational structure and business overview for 2007

For the year ended 31 December 2007, the Group’s activities were organised in the following business divisions: Corporate Markets (comprising Global Banking & Markets and UK Corporate Banking), Retail Markets (comprising Retail and Wealth Management), Ulster Bank, Citizens, RBS Insurance and Manufacturing. A description of each of the divisions is given below.

Corporate Markets is focused on the provision of debt and risk management services to medium and large businesses and financial institutions in the UK and around the world.

Global Banking & Markets (‘GBM’) is a leading banking partner to major corporations and financial institutions around the world, providing an extensive range of debt financing, risk management and investment services to its customers. GBM has a wide range of clients across its chosen markets. It has relationships with an overwhelming majority of the largest UK, European and US corporations and institutions. GBM’s principal activity in the US is conducted through RBS Greenwich Capital.

UK Corporate Banking is the largest provider of banking, finance and risk management services to UK corporate customers. Through its network of relationship managers across the country it distributes the full range of Corporate Markets’ products and services to companies.

Retail Markets leads the co-ordination and delivery of our multi-brand retail strategy across our product range and comprises Retail (including our direct channels businesses) and Wealth Management.

Retail comprises both the Royal Bank and NatWest retail brands, and a number of direct providers offering a full range of banking products and related financial services to the personal, premium and small business markets across several distribution channels.

In core retail banking, Retail offers a comprehensive product range across the personal and small business market: money transmission, savings, loans, mortgages and insurance. Customer choice and product flexibility are central to the retail banking proposition and customers are able to access services through a full range of channels, including the largest network of branches and ATMs in the UK, the internet and the telephone.

Retail also includes the Group’s non-branch based retail businesses that issue a comprehensive range of credit and charge cards to personal and corporate customers and provides card processing services for retail businesses. Retail is the leading merchant acquirer in Europe and ranks third globally.

It also includes Tesco Personal Finance, The One account, MINT, First Active UK, Direct Line Financial Services and Lombard Direct, all of which offer products to customers through direct channels principally in the UK. In continental Europe, Retail offers a similar range of products through the RBS and Comfort Card brands.

Wealth Management provides private banking and investment services to its clients through a number of leading UK and overseas private banking subsidiaries and offshore banking businesses. Coutts is one of the world's leading international wealth managers with offices in Switzerland, Dubai, Monaco, Hong Kong and Singapore, as well as its premier position in the UK. Adam & Company is the major private bank in Scotland. The offshore banking businesses – The Royal Bank of Scotland International and NatWest Offshore – deliver retail banking services to local and expatriate customers, principally in the Channel Islands, the Isle of Man and Gibraltar.

Ulster Bank Group including First Active, provides a comprehensive range of retail and wholesale financial services in the Republic of Ireland and Northern Ireland, supported by an extensive network of branch and business centres. Retail Markets operates in the personal and affluent banking sectors. Corporate Markets provides a wide range of services in the commercial, corporate and wealth markets. RBS’s European Consumer Finance (‘ECF’) activities, previously part of RBS Retail Markets, are now managed within Ulster Bank. ECF provides consumer finance products, particularly card-based revolving credits and fixed-term loans, in Germany and the Benelux countries.

Citizens is the second largest commercial banking organisation in New England and the ninth largest commercial banking organisation in the US measured by deposits. Citizens provides retail and corporate banking services under the Citizens brand in Connecticut, Delaware, Massachusetts, New Hampshire, New Jersey, New York state, Pennsylvania, Rhode Island and Vermont and the Charter One brand in Illinois, Indiana, Michigan and Ohio. Through its branch network Citizens provides a full range of retail and corporate banking services, including personal banking, residential mortgages and cash management.

In addition, Citizens engages in a wide variety of commercial lending, consumer lending, commercial and consumer deposit products, merchant credit card services, trust services and retail investment services. Citizens includes RBS Lynk, our merchant acquiring business, and Kroger Personal Finance, our credit card joint venture with the second largest US supermarket group.
 
 
4

 

RBS Insurance is the second largest general insurer in the UK, by gross written premiums. It sells and underwrites retail and SME insurance over the telephone and internet, as well as through brokers and partnerships. Direct Line, Churchill and Privilege sell general insurance products direct to the customer. Through its International Division, RBS Insurance sells general insurance, mainly motor, in Spain, Germany and Italy. The Intermediary and Broker Division sells general insurance products through independent brokers.

Manufacturing supports the customer-facing businesses and provides operational, technology and customer support in telephony, account management, lending and money transmission, global purchasing, property and other services.

Manufacturing drives optimum efficiencies and supports income growth across multiple brands and channels by using a single, scalable platform and common processes wherever possible. It also leverages the Group’s purchasing power and has become the centre of excellence for managing large-scale and complex change.

The expenditure incurred by Manufacturing relates to costs principally in respect of the Group’s banking and insurance operations in the UK and Ireland. These costs reflect activities that are shared between the various customer-facing divisions and consequently cannot be directly attributed to individual divisions. Instead, the Group monitors and controls each of its customer-facing divisions on revenue generation and direct costs whilst in Manufacturing such control is exercised through appropriate efficiency measures and targets. For financial reporting purposes the Manufacturing costs have been allocated to the relevant customer-facing divisions on a basis management considers to be reasonable.

ABN AMRO is a major international banking group with a leading position in international payments and a strong investment banking franchise with particular strengths in emerging markets, as well as offering a range of retail and commercial financial services around the world via regional business units in Europe, the Netherlands, North America, Latin America and Asia.

As discussed on page 2, ABN AMRO was acquired by the consortium banks in October 2007 through the Group's subsidiary, RFS Holdings. RFS Holdings excluding minority interests comprises those ABN AMRO business units that will be retained by RBS and are principally the global wholesale businesses and international retail businesses in Asia and the Middle East. In due course, these will be integrated with the Group's existing business and will further diversify the Group's global reach. RFS Holdings minority interests comprises those activities of ABN AMRO that are attributable to the other consortium banks, including retail banking in the Netherlands and Brazil.

The Centre comprises group and corporate functions, such as capital raising, finance, risk management, legal, communications and human resources. The Centre manages the Group’s capital requirements and Group-wide regulatory projects and provides services to the operating divisions.
 
Organisational structure and business overview as of 28 February 2008
 
On 28 February 2008, the company announced changes to its organisational structure which are aimed at recognising RBS’s presence in over 50 countries and facilitating the integration and operation of its expanded footprint. Following the acquisition of ABN AMRO in October 2007, the Group’s new organisational structure incorporates those ABN AMRO businesses to be retained by the Group but excludes the ABN AMRO businesses to be acquired by Fortis and Santander. This new organisational structure is expected to give RBS the appropriate framework for managing the enlarged Group in a way that fully capitalises on the enhanced range of attractive growth opportunities now available to it. The Group’s organisational structure as of 28 February 2008 comprises the following divisions:
 
Global Markets
 
Global Markets is focused on the provision of debt financing, risk management and transaction banking services to large businesses and financial institutions in the United Kingdom and around the world. Its activities have been organised into two divisions, GBM and Global Transaction Services, in order to best serve RBS’s customers whose financial needs are global.
 
GBM is a leading banking partner to major corporations and financial institutions around the world, providing an extensive range of debt financing, risk management and investment services to its customers. It includes the global banking and markets business of ABN AMRO, with the exception of its transaction banking division.
 
On 1 April 2008, RBS and Sempra Energy announced the formation of the commodities marketing joint venture, RBS Sempra Commodities LLP, which has become part of RBS’s GBM business. Under the joint venture, RBS Sempra Commodities LLP purchased Sempra Commodities. RBS’s initial equity investment in the joint venture was US$1.7bn and RBS will continue to provide any additional funding required for the ongoing operating expenses of the businesses.
 
Global Transaction Services combines the RBS and ABN AMRO franchises to create a new top 5 global transaction services business. The new division offers global payments, cash and liquidity management, as well as trade finance, merchant acquiring and commercial card products and services. Global Transaction Services includes the transaction banking units of RBS and ABN AMRO, the money transmission activities of the former UK Corporate Banking, the corporate money transmission function of Citizens, the UK commercial cards business and UK and international merchant acquiring.
 
5

 
Regional Markets
 
Regional Markets is organised around the provision of retail and commercial banking to customers in four regions: the United Kingdom, the United States, Europe and the Middle East and Asia. This includes the provision of wealth management services both in the United Kingdom and internationally.
 
UK Retail and Commercial Banking
 
This comprises the former Retail division, UK Wealth Management and the former UK Corporate Banking division. However, merchant acquiring, commercial cards and corporate money transmission activities are now part of Global Transaction Services.
 
RBS UK supplies financial services through both the RBS and NatWest brands, offering a full range of banking products and related financial services to the personal, premium and small business (“SMEs”) markets through the largest network of branches and ATMs in the United Kingdom, as well as by telephone and internet. Together, RBS and NatWest hold the joint number one position in personal current accounts and are the UK market leader in SME banking. The division also issues credit and charge cards and other financial products, including through other brands such as MINT, First Active UK and Tesco Personal Finance.
 
The UK wealth management arm provides private banking and investment services to clients through Coutts, Adam & Company, RBS International and NatWest Offshore.
 
UK Commercial Banking is the largest provider of banking, finance and risk management services in the United Kingdom. Through its network of relationship managers across the country, it distributes the full range of RBS Group products and services to companies.
 
US Retail and Commercial Banking
 
This comprises Citizens Financial Group, with the exception of its corporate money transmission activities and RBS Lynk, which are now part of Global Transaction Services. It also excludes manufacturing operations, which are now part of Group Manufacturing. Citizens Financial Group provides financial services through the Citizens and Charter One brands as well as through Kroger Personal Finance, its credit card joint venture with the second largest US supermarket group.
 
Citizens is engaged in retail and corporate banking activities through its branch network in 13 states in the United States and through non-branch offices in other states. Citizens was ranked the ninth largest commercial banking organisation in the United States based on deposits as at 31 December 2007.
 
Europe & Middle East Retail and Commercial Banking
 
This comprises Ulster Bank and the retail and commercial businesses of ABN AMRO in Europe and the Middle East.
 
Ulster Bank, including First Active, provides a comprehensive range of financial services across the island of Ireland. Its retail banking arm has a network of branches and operates in the personal, commercial and wealth management sectors, while its corporate markets operations provides services in the corporate and institutional markets.
 
The retail and commercial businesses in Europe and the Middle East offer services in Romania, Russia, Kazakhstan and the United Arab Emirates.
 
Asia Retail and Commercial Banking
 
Asia Retail and Commercial Banking is a significant force in a number of important economies in Asia with prominent market positions in India, Pakistan, China and Taiwan in addition to its presence in Hong Kong, Indonesia, Malaysia and Singapore. The international wealth management arm offers private banking and investment services to clients in selected markets through the RBS Coutts brand.
 
RBS Insurance
 
RBS Insurance sells and underwrites retail and SME insurance over the telephone and internet, as well as through brokers and partnerships. Its brands include Direct Line, Churchill, Privilege, Green Flag and NIG. Direct Line, Churchill and Privilege sell general insurance products direct to the customer. Through its international division, RBS Insurance sells general insurance, mainly motor, in Spain, Germany and Italy. The Intermediary and Broker division sells general insurance products through independent brokers.
 
Group Manufacturing
 
Group Manufacturing comprises the RBS and ABN AMRO manufacturing operations, including the ACES operation in India, as well as Citizens’ manufacturing and card operations. It supports the customer facing businesses and provides operational technology, customer support in telephony, account management, lending and money transmission, global purchasing, property and other services. Manufacturing drives efficiencies and supports income growth across multiple brands and channels by using a single, scalable platform and common processes wherever possible. It also leverages the Group’s purchasing power and has become the centre of excellence for managing large scale and complex change.
 
The Centre
 
The Centre comprises group and corporate functions, such as capital raising, finance, risk management, legal, communications and human resources. The Centre manages the Group’s capital requirements and Group-wide regulatory projects and provides services to the operating divisions.
 
6

 
Recent developments
 
On 22 April 2008, RBS announced a rights issue to raise proceeds of £12bn, net of expenses, to increase its capital base. RBS also announced revised targets for its capital ratios, estimated write downs for capital planning purposes, planned disposals and proposals relating to the 2008 interim dividend, and gave details of its current trading performance.
 
RBS’s capital plan had assumed that it would maintain its Tier 1 capital ratio in the range 7 per cent. to 8 per cent. and that it would rebuild its core Tier 1 capital ratio towards 5 per cent. by 2010. At the time of its 2007 results announcement RBS confirmed that it was operating within the parameters of this plan.
 
The balance of risks and opportunities inherent in this plan have been under continual review. However, in the light of developments during March including the severe and increasing deterioration in credit market conditions, the worsening economic outlook and the increased likelihood that credit markets could remain difficult for some time, the Board has concluded that it is now appropriate for RBS to accelerate its plans to increase its capital ratios and to move to a higher target range to reflect the generally weakened business environment.
 
Reflecting these factors, the Board has raised its target range for the Group’s Tier 1 capital ratio to 7.5 per cent. to 8.5 per cent. and has set a target for the core Tier 1 capital ratio of in excess of 6 per cent. at 31 December 2008 on a proportional consolidated basis 1 .
 
For capital planning purposes, the Board has used the values detailed below under “– Credit market exposures” as the basis for its estimates of write-downs in 2008 in respect of certain credit market exposures. These estimates are based on what the Board considers to be prudent assumptions reflecting the further sharp deterioration in market conditions and outlook in credit markets at this point.
 
As part of an ongoing exercise, in the context of its decision to increase capital levels, the Board has identified for possible whole or partial disposal RBS Insurance and other smaller assets which are not central to the very strong UK and international banking franchises that RBS has built. RBS is determined to achieve full and fair value in respect of any such disposals. At this stage RBS has assumed in its capital plan that a £4bn increase in core Tier 1 capital by the end of 2008 can be achieved in this way, although there is scope for fewer disposals to be made, whilst still exceeding the target core Tier 1 ratio of 6 per cent.
 
In addition, RBS envisages containing the capital demands of certain business lines, including GBM, through active management of its balance sheet.
 
Taking the above into account and having regard to the outlook for retained profits and the impact of active balance sheet management, the Board has determined that it is appropriate to raise £12bn through the rights issue, with the effect of achieving a Tier 1 capital ratio in excess of 8 per cent. and a core Tier 1 capital ratio in excess of 6 per cent. by year end on a proportional consolidated basis.
 
Rights issue
 
Pursuant to the rights issue, the Company is proposing to offer 6,123,010,462 new Ordinary Shares(representing approximately 61.1 per cent. of the existing issued share capital and 37.9 per cent. of the enlarged issued share capital immediately following completion of the rights issue) by way of rights to qualifying shareholders at 200 pence per share. The rights issue has been fully underwritten and is expected to raise approximately £12bn, net of expenses. The rights issue price represents a 34.9 per cent. discount to the theoretical ex rights price based on the closing middle market price on the London Stock Exchange of 372.5 pence per Ordinary Share on 21 April 2008 (being the last business day before the announcement of the terms of the rights issue).
 
The rights issue will be made on the basis of 11 new Ordinary Shares at 200 pence per share for every 18 existing Ordinary Shares held by qualifying shareholders at the close of business on the applicable record date.
 
The rights issue is conditional, among other things, upon:
 

1
Previous guidance referred to 7 per cent. to 8 per cent. for Tier 1 capital ratio, with 25 per cent. to 30 per cent. preference share content, but with no target set for core Tier 1 capital ratio.
 
7

 
·  
shareholder approval which was granted at the general meeting held on 14 May 2008 (the “general meeting”);
 
·  
the underwriting agreement for the rights issue become unconditional in all respects save for the condition relating to admission of the new Ordinary Shares, nil paid, to the Official List of the UKLA and to trading on the London Stock Exchange; and
 
·  
such admission becoming effective by not later than 8.00 a.m. on 19 May 2008 (or such later time and date as the parties to the underwriting agreement may agree).
 
The new Ordinary Shares, when issued and fully paid, will rank pari passu in all respects with the existing issued Ordinary Shares including the right to receive dividends or distributions made, paid or declared after the date of this document, except in respect of the 2007 final dividend of 23.1 pence per Ordinary Share announced by RBS on 28 February 2008.  The new Ordinary Shares, fully paid, are expected to be admitted to the Official List of the UKLA and to trading on the London Stock Exchange on or around 9 June 2008.
 
Credit market exposures
 
For capital planning purposes RBS has used the values detailed below as the basis for its estimates of write-downs in 2008 in respect of the credit market exposures set out in the table below. These estimates are based on what the Board considers to be prudent assumptions reflecting the further sharp deterioration in market conditions and outlook in credit markets at this point. The capital effect of these estimated write-downs is £4.3bn net of tax (£5.9bn before tax).
 
Fair value gains on own liabilities are estimated to be £0.6bn and are not included in the estimated capital effect.
 
The estimated write-downs before tax which have been used for RBS’s capital planning purposes, are as follows.
 
£ millions
 
Net
exposure at 31 December 2007 (1)
   
Average
price %
   
Current estimated
net
exposure (2)
   
Average
price %
   
Estimated
write-downs
before tax (3)
 
ABS CDOs
                             
High grade CDOs
    2,581       84       1,608       52       (990 )
Mezzanine CDOs
    1,253       70       361       20       (902 )
Monoline exposures (4)
    2,547       n/a       3,174       n/a       (1,752 )
US Residential Mortgages
                                       
Subprime (5)
    1,292       72       600       38       (405 )
Alt-A
    2,233       83       1,007       50       (666 )
Other non-agency
    794       94       660       82       (100 )
US commercial mortgages
    1,809       97       1,397       83       (201 )
Leveraged Loans
                                       
Funded and unfunded (6)
    14,506       96       12,354       88       (1,250 )
CLOs
    1,386       93       1,214       87       (106 )
CDS hedging
                                    470  
Total net of CDS hedging
                                    (5,902 )
 

Notes:
 
(1)
Net of hedges and write-downs.
 
(2)
Current exposure net of hedges and estimated write-downs.
 
(3)
Estimated write-downs before tax in 2008.
 
(4)
Monoline exposures relate to credit protection purchased on credit assets, including CDOs. As the value of the instruments underlying the hedges has fallen, the mark-to-market value of the hedges, and hence of the Group’s exposure, has increased. A credit valuation adjustment of £1,752m has been estimated reflecting the monolines’ weakening credit profile. Further information relating to exposures to monolines is set out below.
 
(5)
Includes investment grade, non-investment grade and residuals.
 
(6)
Funded exposures at 31 December 2007 were £8,698m.
 
8

 
The following table sets out certain information in relation to RBS’s exposures to monoline insurers by counterparty credit quality.
 
         
Current Estimates
 
Monoline exposures by counterparty credit quality (1)
£ billions
 
Notional
   
Fair value of underlying asset
   
Gross
exposure
   
Credit
valuation adjustments (pre-tax)
   
Hedge
   
Net
exposure
 
AAA / AA
    19.8       15.6       4.2       (1.1 )     (0.4 )     2.7  
A / BBB
    2.6       2.2       0.4       (0.3 )             0.2  
Non-investment grade
    2.6       1.0       1.6       (1.3 )             0.3  
Total
    25.0       18.8       6.2       (2.7 )     (0.4 )     3.2  
Credit valuation adjustments taken in 2007
                            0.9                  
Estimated credit valuation adjustments before tax in 2008
                            (1.8 )                
 
The following table sets out certain information in relation to RBS’s exposures to monoline insurers by collateral type.
 
Monoline exposures by collateral type (1)
£ billions
 
Notional
   
Fair value of underlying asset
   
% Split underlying asset value
   
Underlying asset value as % of notional
   
Mark to market
 
RMBS and CDO of RMBS
    6.1       2.5       13 %     41 %     3.6  
Other ABS
    4.5       4.1       22 %     91 %     0.3  
CMBS
    3.7       2.6       14 %     70 %     1.0  
Non ABS (incl CLOs)
    10.8       9.6       51 %     88 %     1.2  
Total
    25.0       18.8       100 %     75 %     6.2  
 
The following table sets out certain information in relation to RBS’s exposures to super senior tranches of ABS CDOs.
 
CDO exposures – Super senior tranches of ABS CDO’s (1)
 
High Grade
   
Mezzanine
   
Total
 
Gross open exposures at 31 December 2007 (£bn)
    6.4       3.1       9.5  
Net open exposures at 31 December 2007 (£bn)
    2.6       1.3       3.8  
Effective attachment point at 31 December 2007
    40 %     62 %     50 %
Attachment point after estimated write-downs
    63 %     89 %     74 %
% of underlying RMBS sub-prime assets
    69 %     91 %     79 %
– originated in 2005 and earlier
    24 %     23 %     24 %
– originated in 2006
    28 %     69 %     46 %
– originated in 2007
    48 %     8 %     30 %
Net open exposures after estimated write-downs (£bn)
    1.6       0.4       2.0  
 

Note:
 
(1)
The financial information presented has been rounded to the nearest whole number or the nearest decimal. Therefore, the sum of the numbers in a column may not conform exactly to the total figure given for that column. In addition, certain percentages presented in the tables in this document reflect calculations based upon the underlying information prior to rounding, and, accordingly, may not conform exactly to the percentages that would be derived if the relevant calculations were based upon the rounded numbers.
 
Dividends and dividend policy
 
The Board of RBS believes that the 2007 dividend payout ratio of around 45 per cent. remains sustainable over the medium-term, given the strength and diversity of the Group. The Board will assess future dividends based on circumstances at the time. Subject to this, the Board’s target for 2008 is that there would be a similar dividend payout ratio to 2007, based on earnings adjusted to exclude credit market-related write-downs and non-recurring items such as gains on disposals and integration costs.
 
It should be noted that the capital raised in the rights issue is not expected to generate the same return as existing capital in the business. This effect alone is likely to result in a reduction in dividend per share in 2008, after taking into account an adjustment in respect of the bonus element of the rights issue.
 
9

 
The Board believes that it would be prudent to issue new Ordinary Shares in the Company instead of paying the 2008 interim dividend. Accordingly, at the general meeting shareholders authorised the capitalisation of reserves which will allow the Company to issue such new Ordinary Shares instead of paying the interim dividend later this year. It is, however, RBS’s current intention that the 2008 final dividend be paid in cash.
 
Shareholders approved the 2007 final dividend at the Company’s annual general meeting on 23 April 2008. As previously announced, the 2007 final dividend will be paid in cash. The dividend payment date was previously 6 June 2008 but the Company will now pay the 2007 final dividend on 23 May 2008 so that shareholders will receive the cash dividend before the end of the rights issue offer period and be able to use such amounts after allowing for any tax in taking up their rights under the rights issue if they wish to do so. Until further notice, the Company’s dividend reinvestment plan (“DRIP”) will not be operated.
 
Capital
 
Taking into account the estimated write-downs, the rights issue and retentions, including conservative estimates in respect of other capital and strategic steps outlined herein, the Group’s capital ratios at 30 June 2008 and 31 December 2008 are expected to be approximately as set out below.
 
 
Core Tier 1 capital ratio (1)
 
Tier 1
capital ratio (1)
Fully consolidated basis
     
30 June 2008
>6%
 
>8%
31 December 2008
>6%
 
>8%
Proportional consolidated basis
     
30 June 2008
>5%
 
>7.5%
31 December 2008
>6%
 
>8%
 

Note:
 
(1)
Prepared using Basel II methodology.
 
2008 Annual General Meeting
 
On 23 April 2008, the Group held its Annual General Meeting. At the meeting, shareholders voted to (i) approve a final dividend of 23.1p per ordinary share, (ii) re-elect Colin Buchan, Jim Currie, Janis Kong, Sir Tom McKillop, Sir Steve Robson and Guy Whittaker as directors of the Group, (iii) re-appoint Deloitte & Touche LLP as the company’s auditor and (iv) authorise the Audit Committee to fix the remuneration of the auditors. All other resolutions presented to shareholders at the Annual General Meeting were also approved by shareholders.
 
10

 
Current trading and prospects
 
The following discussion reflects the change to the Group’s organisational structure announced on 28 February 2008.
 
The operating performance of many of RBS’s businesses since the beginning of 2008 has remained good, but results have been held back by the effects of the continuing deterioration in credit markets, which has resulted in additional write downs on credit market exposures in the first quarter. Some Global Banking & Markets (“GBM”) businesses have experienced a reduced level of activity, although others continue to perform well, as do Global Transaction Services and Regional Markets. Overall, the Group’s underlying results, excluding write downs, have remained satisfactory.
 
In a more uncertain environment for its customers, RBS has continued to benefit from strong growth in personal and corporate deposits and good growth in lending. Group net interest margin in the quarter was slightly lower, reflecting increased funding costs partially offset by stronger new business margins in some lending products.
 
Overall credit risk metrics have remained stable in the first quarter, with a continued decline in UK personal sector impairment losses but increased delinquencies in a specific US retail portfolio. Corporate credit quality remains broadly stable.
 
RBS divisions
 
Global Markets
 
Global Banking & Markets has been acutely affected by credit market conditions, particularly in March, with further write downs in credit markets during the quarter. There were good performances in rates and currencies, but lower business volumes in credit markets and equities, with corresponding reductions in costs. Credit impairments have remained low.
 
GBM has made a good start on exploiting the potential of ABN AMRO, with a significant number of deals already recorded as a result of combining the product expertise and customer franchises of the two businesses.
 
In response to the difficulties in its credit markets business, RBS has made significant changes to its North American management structure and has strengthened the control environment within GBM. It intends to reduce its headcount globally by more than originally envisaged through the ABN AMRO integration process.
 
Certain structured credit activities have been discontinued and problematic US sub prime mortgage related assets are now managed by a dedicated work out unit with a view to minimising risk and reducing positions at an appropriate pace. GBM remains focused on effective management of its capital and has accelerated other balance sheet management actions.
 
Global Transaction Services has delivered good growth in income and profit, despite a reduced benefit from non-interest bearing deposits as a result of lower interest rates. Transaction volumes have increased and the product strength and international capabilities of this new division have attracted significant new business, winning a number of notable new mandates in cash management, trade finance and financial institutions. Global Transaction Services continues to expand its international reach in merchant acquiring. Expense growth has remained under control.
 
Regional Markets
 
UK Retail & Commercial Banking has achieved steady growth in income, net of claims. Retail and commercial deposits have grown strongly, increasing by 12 per cent. in the first quarter, and there has been continued excellent progress in UK Wealth Management, where assets under management increased by 15 per cent. After two years in which RBS has had a limited appetite for the returns available in the UK mortgage market, it is now seeing competitors withdrawing from the market and has taken advantage of opportunities to write good credit quality mortgages at attractive margins. In the first quarter of 2008, RBS has achieved an 11 per cent. share of net new mortgage lending at an average loan to value of 64 per cent.
 
Retail impairment losses have continued to decline, reflecting our continued cautious approach to the personal unsecured credit market, while commercial credit quality has remained stable. We continue to monitor our exposure to commercial property carefully, and remain satisfied with the performance of our portfolio. Only 1 per cent. of commitments secured on commercial property is for speculative commercial property development.
 
US Retail & Commercial Banking has continued to achieve modest income growth while maintaining good cost discipline, but overall results have been held back by increased impairments in one specific loan portfolio. RBS continues to diversify its business, achieving good growth in commercial banking volumes and in cards. Deposit volumes are stable, but margins have been eroded by competitive pressure. Consumer lending volumes have contracted as underwriting standards have been tightened and consumer spending has slowed. Investment is being focused on the development of commercial banking activities and other selected opportunities.
 
Citizens’ credit portfolio continues to perform satisfactorily, with the exception of a specific portfolio within its home equity book. Delinquencies on this portfolio have risen markedly as the housing market has continued to weaken and the Group has continued to increase provisions. Excluding this portfolio, delinquencies in consumer lending represented only 0.7 per cent. of balances in the first quarter, unchanged from the level of a year earlier.
 
Europe and Middle East Retail & Commercial Banking has continued to deliver good profit growth, though income growth within Ulster Bank has moderated in line with the slower pace of Irish economic expansion. Credit quality remains stable. Results in sterling terms have benefited from the movement in the euro exchange rate. The business in the UAE continues to make good progress with record sales of credit cards and personal loans in March and continued strong performance in affluent banking.
 
Asia Retail & Commercial Banking has continued to generate very strong growth in both income and operating profit. RBS Coutts has maintained its momentum with deposits 18 per cent. ahead and assets under management 16 per cent. higher in March. In China, the affluent banking business is making excellent progress, with client funds doubling. The division is pressing ahead with continued focused investment in its retail and commercial banking franchise in the region.
 
11

 
RBS Insurance
 
RBS Insurance has achieved strong new business volumes and good renewal rates in its own motor and home brands. Expenses reflect accelerated marketing activity, while claims costs were lower as a result of enhanced risk selection as well as more favourable weather conditions. International businesses in Spain, Italy and Germany continued to make good progress.
 
Group Manufacturing
 
Group Manufacturing has continued to deliver good productivity gains in support of business growth in our customer facing divisions while continuing to invest in our infrastructure in the UK and internationally. Technology and operations costs remain tightly controlled.
 
Acquisitions and disposals
 
On 1 April 2008, RBS completed the formation of a commodities market making joint venture with Sempra Energy, RBS Sempra Commodities.
 
ABN AMRO integration
 
Integration benefits and headcount reductions achieved during the first quarter are slightly ahead of RBS’s initial expectations. Cost benefits are slightly ahead of schedule, while revenue benefits are slightly behind.
 
Implementation teams are now in place, with, for example, 44 separate workstreams established in GBM, covering products, clients, regions, functions and migration, involving 1,200 staff from RBS and ABN AMRO.
 
The ABN AMRO businesses acquired by RBS have been restructured to mirror the new RBS Group structure. Future single management appointments have been made and the co-location of GBM teams has begun, with rebranding of ABN AMRO buildings already under way. The combined GBM and Global Transaction Services teams have already achieved a significant number of deals in which ABN AMRO customers gain access to RBS product capabilities, such as US Treasury bonds, while RBS customers benefit from ABN AMRO product expertise in areas such as cash management and trade finance.
 
Competition

The Group faces intense competition in all the markets it serves. In the UK, the Group’s principal competitors are the other UK retail and commercial banks, building societies and the other major international banks represented in London.

Competition for corporate and institutional customers in the UK is from UK banks and from large foreign financial institutions who are also active and offer combined investment and commercial banking capabilities. In asset finance, the Group competes with banks and specialised asset finance providers, both captive and non-captive. In European and Asian corporate and institutional banking markets the Group competes with the large domestic banks active in these markets and with the major international banks.

In the small business banking market, the Group competes with other UK clearing banks, specialist finance providers and building societies.

In the personal banking segment the Group competes with UK banks and building societies, major retailers, life assurance companies and internet-only players. In the mortgage market the Group competes with UK banks and building societies. The Group’s life assurance businesses compete with Independent Financial Advisers and life assurance companies.

In the UK credit card market large retailers and specialist card issuers, including major US operators, are active in addition to the UK banks. Competitive activity is across a number of dimensions including introductory and longer term pricing, loyalty and reward schemes, and packaged benefits. In addition to physical distribution channels, providers compete through direct marketing activity and the internet. The market remains competitive, both between issuers and with other payment methods.

In Europe, Asia and the Middle East, the enlarged Group now competes in retail banking with local and international banks. In a number of these markets there are regulatory barriers to entry or expansion, and the state ownership of banks. Competition is generally intensifying as more players enter markets that are perceived to be de-regulating and offer significant growth potential.

In Wealth Management, The Royal Bank of Scotland International competes with other UK and international banks to offer offshore banking services. Coutts and Adam & Company compete as private banks with UK clearing and private banks, and with international private banks. Competition in wealth management activities has intensified as banks have increased their focus on competing for affluent and high net worth customers.

RBS Insurance competes in personal lines insurance and, to a limited extent, in commercial insurance. There is strong competition from a range of insurance companies which now operate telephone and internet direct sales businesses. Competition in the UK motor market remains particularly intense, and price comparison internet sites now play a major role in the marketplace. RBS Insurance also competes with local insurance companies in the direct motor insurance markets in Spain, Italy and Germany.

In Ireland, Ulster Bank and First Active compete in retail and commercial banking with the major Irish banks and building societies, and with other UK and international banks and building societies active in the market. Competition is intensifying as UK, Irish and other European institutions seek to expand their businesses.

In the United States, where competition is intense, Citizens competes in the New England, Mid-Atlantic and Mid West retail and mid-corporate banking markets with local and regional banks and other financial institutions. The Group also competes in the US in large corporate lending and specialised finance markets, and in fixed-income trading and sales. Competition is principally with the large US commercial and investment banks and international banks active in the US.
 
12

 
Risk factors

Set out below are certain risk factors which could affect the Group’s future results and cause them to be materially different from expected results. The Group’s results are also affected by competition and other factors. The factors discussed in this report should not be regarded as a complete and comprehensive statement of all potential risks and uncertainties.
 
The Group’s business and earnings may be affected by general business and geopolitical conditions.

The performance of the Group is significantly influenced by the economic conditions of the countries in which it operates, particularly the United Kingdom, the United States and Europe. A downturn in these economies, including any further deterioration in the US real estate or other markets, could result in a general reduction in business activity and a consequent loss of income for the Group. It could also cause a higher incidence of impairments and trading losses in the Group’s lending, trading and other portfolios. Geopolitical conditions can also affect the Group’s earnings. Terrorist acts and threats and the response of governments in the United Kingdom, the United States and elsewhere to them could affect the level of economic activity. The Group’s businesses could also be exposed to the risk of business interruption and economic slowdown following the outbreak of a pandemic.

Changes in interest rates, foreign exchange rates, bond and equity prices, and other market factors have affected and will continue to affect the Group’s business.

The most significant market risks the Group faces are interest rate, foreign exchange and bond and equity price risks. Changes in interest rate levels, yield curves and spreads may affect the interest rate margin realised between lending and borrowing costs. Changes in currency rates, particularly in the sterling-US dollar and sterling-euro exchange rates, affect the value of assets and liabilities denominated in foreign currencies and the reported earnings of the Group’s non-UK subsidiaries (principally ABN AMRO, Citizens, RBS Greenwich Capital and Ulster Bank) and may affect income from foreign exchange dealing. The performance of financial markets may affect bond and equity prices and, therefore, cause changes in the value of the Group’s investment and trading portfolios. While the Group has implemented risk management methods to mitigate and control these and other market risks to which it is exposed, it is difficult to predict with accuracy changes in economic or market conditions and to anticipate the effects that such changes could have on the Group’s financial performance and business operations.

The Group’s borrowing costs and its access to the debt capital markets depend significantly on its credit ratings.

On 22 April 2008, Standard & Poor’s rating service affirmed the long-term rating of the Group as ‘‘AA-’’ with a negative outlook. However, on that same day, Moody’s rating service announced that it was placing the long-term ratings of NatWest, the Royal Bank, the subsidiaries of Citizens and the Group under review for possible downgrade and Fitch Ratings downgraded the Group to ‘‘AA’’ with a stable outlook. A reduction in the long-term credit ratings of the company or one of its principal subsidiaries may increase its borrowing costs, limit its access to the capital markets and trigger additional collateral requirements in derivative contracts and other secured funding arrangements. Credit ratings are also important to the Group when competing in certain markets, such as longer-term over-the-counter derivatives. Therefore, further reductions in the Group’s credit ratings could adversely affect its access to liquidity and competitive position and, hence, negatively impact its earnings.

The Group’s business performance could be affected if its capital is not managed effectively.

The Group’s capital is critical to its ability to operate its businesses, to grow organically and to take advantage of strategic opportunities. The Group is required by regulators in the United Kingdom, the United States and the Netherlands, and in other jurisdictions in which it undertakes regulated activities, to maintain adequate capital. Although the Group mitigates the risk of not meeting capital adequacy requirements by careful management of its balance sheet and capital, through capital-raising activities, disciplined capital allocation and the hedging of capital currency exposures, any change that limits its ability effectively to manage such resources (including, for example, reductions in profits and retained earnings as a result of write-downs or otherwise, delays in the disposal of certain assets or the inability to syndicate loans as a result of market conditions or otherwise) could have a material adverse impact on its financial condition and regulatory capital position.

The value of certain financial instruments recorded at fair value is determined using financial models incorporating assumptions, judgements and estimates which may change over time.

Under IFRS, the Group recognises at fair value: (i) financial instruments classified as ‘‘held-for-trading’’ or ‘‘designated as at fair value through profit or loss’’, (ii) financial assets classified as ‘‘available-for-sale’’ and (iii) derivatives, each as further described in the notes to our financial statements. Generally, in order to establish the fair value of these instruments, the Group relies on quoted market prices or, where the market for a financial instrument is not sufficiently active, internal valuation models that utilise observable market data. In certain circumstances, the data for individual financial instruments or classes of financial instrument utilised by such valuation models may not be available or may become unavailable due to changes in market conditions, as has been the case over the past several months. In such circumstances, the Group’s internal valuation models require the Group to make assumptions, judgements and estimates in order to establish fair value. In common with other financial institutions, these internal valuation models are complex, and the assumptions, judgements and estimates the Group is required to make often relate to matters that are inherently uncertain, such as expected cash flows, the ability of borrowers to service debt, house price appreciation and depreciation, and relative levels of defaults and deficiencies. Such assumptions, judgements and estimates may need to be updated to reflect changing trends and market conditions. The resulting change in the fair values of the financial instruments could have a material adverse effect on the Group’s earnings.
 
13

 
The Group’s future earnings could be affected by depressed asset valuations resulting from poor market conditions.

Financial markets are sometimes subject to significant stress conditions where steep falls in perceived or actual asset values are accompanied by a severe reduction in market liquidity, as exemplified by recent events affecting asset-backed CDOs, the US sub-prime residential mortgage market and leveraged finance. In dislocated markets, hedging and other risk management strategies may not be as effective as they are in normal market conditions due, in part, to the decreasing credit quality of hedge counterparties, including monoline insurers. Severe market events are difficult to foresee and, if they continue to occur, could result in the Group incurring significant losses. In 2007, the Group recorded material write-downs on its credit market positions, principally on its US residential mortgage and monoline exposures. For capital planning purposes, the Group has estimated, based on current information, further significant write-downs in these and other exposures, as further described under "– Recent developements – Credit market exposures." As market conditions change, the fair value of these exposures could fall further than currently estimated and therefore result in additional write-downs. Moreover, recent market volatility and illiquidity has made it difficult to value certain of the Group’s exposures. Valuations in future periods, reflecting then-prevailing market conditions, may result in significant changes in the fair values of the Group’s exposures, even in respect of exposures, such as credit market exposures, for which the Group has previously recorded or estimated write-downs. In addition, the value ultimately realised by the Group will depend on the fair value as determined at that time and may be materially different from the current or estimated fair value. Any of these factors could require the Group to recognise further write-downs or realise impairment charges, any of which may adversely affect its financial condition and results of operations.

The value or effectiveness of any credit protection which the Group has purchased from monoline insurers may fluctuate depending on the financial condition of the insurer.

The Group’s credit exposure to the monoline sector arises from over-the-counter derivative contracts – mainly credit default swaps (‘‘CDS’’) which are carried at fair value. The fair value of these CDSs, and the Group’s exposure to the risk of default by the underlying counterparties, depends on the valuation and the perceived credit risk of the instrument against which protection has been bought. Towards the end of 2007, monoline insurers were adversely affected by their exposure to US residential mortgage-linked products. If the financial condition of these counterparties or their perceived credit worthiness deteriorates further, the Group could record further credit valuation adjustments on the CDSs bought from monoline insurers in addition to those already recorded, as described "– Recent developments – Credit market exposures."

Liquidity risk is inherent in the Group’s operations.

Liquidity risk is the risk that the Group will be unable to meet its obligations as they fall due. This risk is inherent in banking operations and can be heightened by a number of enterprise-specific factors such as an over-reliance on a particular source of funding, changes in credit ratings or by market-wide phenomena such as market dislocation and major disasters. The Group’s liquidity management focuses on maintaining a diverse and appropriate funding strategy for its operations, in controlling the mismatch of maturities and on carefully monitoring its undrawn commitments and contingent liabilities. However, the Group’s ability to access sources of liquidity during periods of liquidity stress (such as have been experienced in recent months), including through the issue or sale of complex financial and other instruments, may be constrained as a result of current and future market conditions. Furthermore, there is a risk that corporate and institutional counterparties with credit exposures may look to consolidate their exposure to the enlarged Group.

The financial performance of the Group may be affected by borrower credit quality.

Risks arising from changes in credit quality and the recoverability of loans and amounts due from counterparties are inherent in a wide range of the Group’s businesses. Adverse changes in the credit quality of the Group’s borrowers and counterparties, or in their behaviour, or a general deterioration in the UK, US, European or global economic conditions, or arising from systemic risks in the financial systems, could affect the recoverability and value of the Group’s assets and require an increase in the provision for impairment losses and other provisions.

Each of the Group’s businesses is subject to substantial regulation and oversight. Any significant regulatory developments could have an effect on how the Group conducts its business and on its results of operations.

The Group is subject to financial services laws, regulations, administrative actions and policies in each location in which it operates, all of which are subject to change. For example, the move from Basel I to Basel II on 1 January 2008 resulted in certain definitional changes in the way risk-weighted assets are calculated and the Group continues to work with regulators to refine the methods by which the calculation of risk-weighted assets is made. The change also impacted the way certain deductions to regulatory capital were applied.

Other areas where governmental policies and regulatory changes could have an adverse impact include, but are not limited to:
 
14


 
·      the monetary, interest rate and other policies of central banks and regulatory authorities;
·      general changes in government or regulatory policy or changes in regulatory regimes that may significantly influence investor decisions in particular markets in which the Group operates or may increase the costs of doing business in those markets;
·      other general changes in the regulatory requirements, such as prudential rules relating to the capital adequacy framework;
·      changes in competition and pricing environments;
·      further developments in the financial reporting environment;
·      expropriation, nationalisation, confiscation of assets and changes in legislation relating to foreign ownership; and
·      other unfavourable political, military or diplomatic developments producing social instability or legal uncertainty which, in turn, may affect demand for the Group’s products and services.

Further changes to the regulatory requirements applicable to the Group, in particular in the United Kingdom, the United States and the Netherlands, whether resulting from recent events in the credit markets or otherwise, could materially affect its business, the products and services it offers and the value of its assets.

The Group is subject to litigation and regulatory investigations which may impact its business.

The company and its subsidiaries operate in a legal and regulatory environment that exposes them to potentially significant litigation and regulatory risks. As a result, the company and its subsidiaries are involved in various disputes and legal proceedings in the United Kingdom, the United States and other jurisdictions, including litigation and regulatory investigations. Such cases are subject to many uncertainties, and their outcome is often difficult to predict, particularly in the earlier stages of a case or investigation. Adverse regulatory action against the Group or adverse judgements in litigation to which the Group is a party could result in restrictions or limitations on the Group’s operations or result in a material adverse effect on the Group’s reputation or results of operations. Currently, the Group is responding to regulatory inquiries and investigations and is involved in litigation arising from its operations. For details about certain litigation and regulatory investigations in which the Group is involved, see pages 215 to 217.
 
Operational risks are inherent in the Group’s operations.

The Group’s operations are dependent on the ability to process a very large number of transactions efficiently and accurately. Operational losses can result from fraud, errors by employees, failure to document transactions properly or to obtain proper authorisation, failure to comply with regulatory requirements and conduct of business rules, equipment failures, natural disasters or the failure of external systems, including those of the Group’s suppliers or counterparties. Although the Group has implemented risk controls and loss mitigation actions, and substantial resources are devoted to developing efficient procedures and to staff training, it is not possible to be certain that such procedures will be effective in controlling each of the operational risks faced by the Group.

The Group is exposed to the risk of changes in tax legislation and its interpretation and to increases in the rate of corporate and other taxes in the jurisdictions in which it operates.

The Group’s activities are subject to tax at various rates around the world computed in accordance with local legislation and practice. Action by governments to increase tax rates or to impose additional taxes would reduce the profitability of the Group. Revisions to tax legislation or to its interpretation might also affect the Group’s results in the future.

The Group’s insurance businesses are subject to inherent risks involving claims.

Future claims in the Group’s general and life assurance business may be higher than expected as a result of changing trends in claims experience resulting from catastrophic weather conditions, demographic developments, changes in mortality and other causes outside the Group’s control. Such changes would affect the profitability of current and future insurance products and services. The Group reinsures some of the risks it has assumed and is accordingly exposed to the risk of loss should its reinsurers become unable or unwilling to pay claims made by the Group against them.

The Group’s future earnings and shareholder value in part depend on strategic decisions regarding organic growth and potential acquisitions and disposals.

The Group devotes substantial management and planning resources to the development of strategic plans for organic growth and identification of possible acquisitions and disposals. In addition, the Group’s strategic plans are also supported by substantial expenditure to generate organic growth in customer business. If these strategic plans, including the planned disposals discussed under "Recent developments", do not meet with success or fail to achieve the results expected, the Group’s earnings could grow more slowly or decline and its growth prospects may be impaired.
 
Proposals for the restructuring of ABN AMRO are complex and may not realise the anticipated benefits for the Group.

The restructuring plan in place for the integration and separation of ABN AMRO into and among the businesses and operations of the Consortium Banks is complex involving substantial reorganisation of ABN AMRO’s operations and legal structure. In addition, it contemplates activities taking place simultaneously in a number of businesses and jurisdictions. Implementation of the reorganisation and the realisation of the forecast benefits within the planned timescales will be challenging. Execution of the restructuring requires management resources previously devoted to the Group's businesses and the retention of appropriately skilled ABN AMRO staff. The Group may not realise the benefits of the acquisition or the restructuring when expected or to the extent projected.
 
If the Company is unable to complete the rights issue, it may be required to find alternative methods of increasing its core Tier 1 and Tier 1 capital ratios.
 
The purpose of the rights issue is to allow the Company to strengthen its capital position and to achieve a core Tier 1 capital ratio in excess of 6 per cent. and a Tier 1 capital ratio in excess of 8 per cent. by the end of 2008 on a proportional consolidated basis, which the Company believes are appropriate levels in light of current market conditions. If the Company is unable to complete the rights issue, it will need to assess its capital position and may be required to find alternative methods for achieving requisite capital ratios. Such methods could include a reduction in dividends, a reduction in the rate of growth of risk weighted assets, disposal of certain businesses or increased issuance of Tier 1 securities. There can be no assurance that any of these alternative methods would be successful in increasing the Company’s capital ratios sufficiently or on the timetable currently envisaged. If the Company is unable to increase its capital ratios sufficiently, its credit ratings may drop, its cost of funding may increase and its share price may decline.
 
 
15


 
Business review continued

Financial highlights

for the year ended 31 December
   
2007
£m
   
2006
£m
   
2005
£m
 
Total income
    31,115     28,002     25,902  
Operating profit before tax
    9,900     9,186     7,936  
Profit attributable to ordinary shareholders
    7,303     6,202     5,392  
Cost:income ratio (1)
    46.4%     44.6%     46.1%  
Basic earnings per share (pence) (2)
    76.4     64.9     56.5  
Return on equity (3)
    18.8%     18.5%     17.5%  

   
2007
 
2006
 
2005
 
at 31 December
    £m     £m     £m  
Total assets
    1,900,519     871,432     776,827  
Loans and advances to customers
    829,250     466,893     417,226  
Deposits
    994,998     516,365     453,274  
Owners’ equity
    53,038     40,227     35,435  
Risk asset ratio – tier 1
    7.3%     7.5%     7.6%  
– total
    11.2%     11.7%     11.7%  
 
 
Notes:
   
(1)
Cost:income ratio represents operating expenses expressed as a percentage of total income.
   
(2)
Prior year per share data have been restated to reflect the bonus issue of ordinary shares in May 2007.
   
(3)
Return on equity represents profit attributable to ordinary shareholders expressed as a percentage of average ordinary shareholders’ equity.

Overview of results

As discussed on page 2, the results of ABN AMRO are fully consolidated in the Group's financial statements. Consequently, the statutory results of the RBS for the year ended 31 December 2007 include the results of ABN AMRO for the period from 17 October 2007 to 31 December 2007. The interests of Fortis and Santander in RFS Holdings are included in minority interests.


 
16

 

Summary consolidated income statement for the year ended 31 December 2007

   
2007
   
2006
   
2005
 
      £m       £m       £m  
Net interest income
    12,668       10,596       9,918  
Fees and commissions receivable
    8,465       7,116       6,750  
Fees and commissions payable
    (2,311 )     (1,922 )     (1,841 )
Other non-interest income
    6,184       6,239       5,296  
Insurance premium income
    6,398       6,243       6,076  
Reinsurers’ share
    (289 )     (270 )     (297 )
Non-interest income
    18,447       17,406       15,984  
Total income
    31,115       28,002       25,902  
Operating expenses
    14,435       12,480       11,946  
Profit before other operating charges and impairment losses
    16,680       15,522       13,956  
Insurance claims
    4,770       4,550       4,413  
Reinsurers’ share
    (118 )     (92 )     (100 )
Impairment losses
    2,128       1,878       1,707  
Operating profit before tax
    9,900       9,186       7,936  
Tax
    2,052       2,689       2,378  
Profit from continuing operations
    7,848       6,497       5,558  
Loss from discontinued operations, net of tax
    136              
Profit for the year
    7,712       6,497       5,558  
Minority interests
    163       104       57  
Other owners
    246       191       109  
Profit attributable to ordinary shareholders
    7,303       6,202       5,392  
                         
                         
Basic earnings per ordinary share *
    76.4p       64.9p       56.5p  
                         
Diluted earnings per ordinary share*
    75.7p       64.4p       56.1p  

* Prior year per share data have been restated to reflect the bonus issue of ordinary shares in May 2007.


 
17

 

Business review continued

2007 compared with 2006

Profit

Profit before tax was up 8%, from £9,186 million to £9,900 million. The results of ABN AMRO are included from the date of acquisition, 17 October 2007.

Total income

The Group achieved strong growth in income during 2007. Total income was up 11% or £3,113 million to £31,115 million, notwithstanding the significant impact of the developments in global credit markets in the second half of 2007.

Net interest income increased by 20% to £12,668 million and represents 41% of total income (2006 – 38%). Average loans and advances to customers grew by 26% and average customer deposits grew by 27%.

Non-interest income increased by £1,041 million to £18,447 million and represents 59% of total income (2006 – 62%).

Net interest margin

The Group’s net interest margin at 2.39% was down from 2.53% in 2006.

Operating expenses

Operating expenses increased by 16% to £14,435 million. Integration costs were £108 million compared with £134 million in 2006.

Cost:income ratio

The Group’s cost:income ratio was 46.4% compared with 44.6% in 2006.

Net insurance claims

Bancassurance and general insurance claims, after reinsurance, increased by 4% to £4,652 million reflecting adverse weather conditions in the summer of 2007. Excluding the impact of the floods in the summer, net general insurance claims decreased by 7%.

Impairment losses

Impairment losses rose 13% to £2,128 million, compared with £1,878 million in 2006.

Risk elements in lending and potential problem loans represented 1.64% of gross loans and advances to customers excluding reverse repos at 31 December 2007 (2006 – 1.57%).

Provision coverage of risk elements in lending and potential problem loans was 56% (2006 – 62%).
 
Taxation

The effective tax rate for 2007 was 20.7% (2006 – 29.3%). The headline rate is lower than the standard rate of UK corporation tax of 30% principally due to certain non-taxable capital gains and changes to deferred tax balances following the change in rate of corporation tax.

Earnings and dividends

Basic earnings per ordinary share increased by 18%, from 64.9p to 76.4p.

A final dividend of 23.1p per ordinary share is recommended, giving a total dividend for the year of 33.2p, an increase of 10%. If approved, the final dividend will be paid on 6 June 2008 to shareholders registered on 7 March 2008.

Balance sheet

Total assets were £1,900.5 billion at 31 December 2007. The acquisition of ABN AMRO in October 2007 increased assets by £774.2 billion, with the balance accounted for largely by growth in our lending to customers and in trading assets.

Lending to customers, excluding repurchase agreements and stock borrowing (“reverse repos”), increased in 2007 by 70% or £283.0 billion to £686.9 billion. Customer deposits, excluding repurchase agreements and stock lending (“repos”), grew by 71% or £227.2 billion to £547.5 billion.

Capital ratios at 31 December 2007 were 7.3% (Tier 1) and 11.2% (Total).

Bonus issue

In May 2007, the Group capitalised £1,576 million of its share premium account by way of a bonus issue of two new ordinary shares of 25p each for every one held.

Profitability

The after-tax return on ordinary shareholders’ equity, which is based on profit attributable to ordinary shareholders and average ordinary shareholders’ equity, was 18.8% compared with 18.5% in 2006.



 
18

 

2006 compared with 2005

Profit
 
Profit before tax was up 16%, from £7,936 million to £9,186 million, reflecting strong organic income growth in all divisions.

Total income
 
The Group achieved strong growth in income during 2006. Total income was up 8% or £2,100 million to £28,002 million.

Net interest income increased by 7% to £10,596 million and represents 38% of total income (2005 – 38%). Average loans and advances to customers and average customer deposits grew by 14% and 11% respectively.

Non-interest income increased by 9% to £17,406 million and represents 62% of total income (2005 – 62%).

Net interest margin
 
The Group’s net interest margin at 2.53% was down from 2.60% in 2005, due mainly to the business mix effect of growth in corporate and mortgage lending and the impact of the flatter US dollar yield curve.

Operating expenses
 
Operating expenses rose by 4% to £12,480 million.

Integration
 
Integration costs were £134 million compared with £458 million in 2005. Included are costs relating to the integration of First Active and Charter One, as well as the amortisation of software costs relating to the integration of Churchill. Integration costs in 2005 included software costs relating to the acquisition of NatWest which were previously written-off as incurred under UK GAAP but under IFRS were capitalised and amortised. All such software was fully amortised by the end of 2005.

Cost:income ratio
 
The Group’s cost:income ratio was 44.6% compared with 46.1% in 2005.

Net insurance claims
 
Bancassurance and general insurance claims, after reinsurance, increased by 3% to £4,458 million reflecting volume growth.

Impairment losses
 
Impairment losses were £1,878 million compared with £1,707 million in 2005, an increase of 10%.

Risk elements in lending and potential problem loans represented 1.57% of gross loans and advances to customers excluding reverse repos at 31 December 2006 (2005 – 1.60%).

Provision coverage of risk elements in lending and potential problem loans was 62% compared with 65% at 31 December 2005. This reflects amounts written-off and the changing mix from unsecured to secured exposures.

Earnings and dividends*
 
Basic earnings per ordinary share increased by 15%, from 56.5p to 64.9p.

A final dividend of 22.1p per ordinary share was paid, giving a total dividend for the year of 30.2p, an increase of 25%.
 
*restated for the effect of the bonus issue of ordinary shares in May 2007.

Balance sheet
 
Total assets were £871.4 billion at 31 December 2006, 12% higher than total assets of £776.8 billion at 31 December 2005.

Lending to customers, excluding repurchase agreements and stock borrowing (“reverse repos”), increased in 2006 by 10% or £35.7 billion to £404.0 billion. Customer deposits, excluding repurchase agreements and stock lending (“repos”), grew by 9% or £26.1 billion to £320.2 billion.

Capital ratios at 31 December 2006 were 7.5% (Tier 1) and 11.7% (Total).

Profitability
 
The after-tax return on ordinary equity, which is based on profit attributable to ordinary shareholders and average ordinary equity, was 18.5% compared with 17.5% in 2005.

 
19

 

Business review continued

Analysis of results
Net interest income

   
2007
   
2006
   
2005
 
      £m       £m       £m  
Interest receivable
    33,420       24,688       21,331  
Interest payable
    (20,752 )     (14,092 )     (11,413 )
Net interest income
    12,668       10,596       9,918  
                         
   
%
   
%
   
%
 
Gross yield on interest-earning assets of the banking business
    6.30       5.90       5.59  
Cost of interest-bearing liabilities of the banking business
    (4.39     (3.85 )     (3.36 )
Interest spread of the banking business
    1.91       2.05       2.23  
Benefit from interest-free funds
    0.48       0.48       0.37  
Net interest margin of the banking business
    2.39       2.53       2.60  
                         
Yields, spreads and margins of the banking business
 
%
   
%
   
%
 
Gross yield (1)
                       
Group
    6.30       5.90       5.59  
UK
    6.69       6.13       6.06  
Overseas
    5.79       5.50       4.74  
Interest spread (2)
                       
Group
    1.91       2.05       2.23  
UK
    2.30       2.37       2.45  
Overseas
    1.39       1.47       1.87  
Net interest margin (3)
                       
Group
    2.39       2.53       2.60  
UK
    2.55       2.68       2.75  
Overseas
    2.17       2.26       2.32  
                         
The Royal Bank of Scotland plc base rate (average)
    5.51       4.64       4.65  
London inter-bank three month offered rates (average):
                       
Sterling
    6.00       4.85       4.76  
Eurodollar
    5.29       5.20       3.56  
Euro
    4.28       3.08       2.18  

 
Notes:
   
(1)
Gross yield is the interest rate earned on average interest-earning assets of the banking business.
   
(2)
Interest spread is the difference between the gross yield and the interest rate paid on average interest-bearing liabilities of the banking business.
   
(3)
Net interest margin is net interest income of the banking business as a percentage of average interest-earning assets of the banking business.



 
20

 


Average balance sheet and related interest

   
2007
   
2006
   
2005
 
   
Average
           
Average
               
Average
             
   
balance
 
Interest
 
Rate
   
balance
   
Interest
   
Rate
   
balance
   
Interest
   
Rate
 
      £m     £m  
%
      £m       £m    
%
      £m       £m    
%
 
Assets
                                                             
Treasury bills and other eligible bills
– UK
    357     16     4.48       2,059       90       4.37       3,160       138       4.37  
– Overseas
    131     5     3.82       70       3       4.29       55       2       3.64  
Loans and advances to banks
– UK
    21,133     1,024     4.85       15,934       681       4.27       15,477       649       4.19  
– Overseas
    13,798     626     4.54       7,237       237       3.27       9,422       259       2.75  
Loans and advances to customers
– UK
    268,911     18,506     6.88       239,086       15,141       6.33       212,156       13,453       6.34  
– Overseas
    183,186     11,046     6.03       121,092       6,977       5.76       104,579       5,206       4.98  
Debt securities
– UK
    10,526     584     5.55       10,757       508       4.72       14,731       630       4.28  
– Overseas
    32,333     1,613     4.99       21,962       1,051       4.79       22,299       994       4.46  
Total interest-earning assets
banking business (2, 3)
    530,375     33,420     6.30       418,197       24,688       5.90       381,879       21,331       5.59  
– trading business (4)
    313,204                   202,408                       172,990                  
Total interest-earning assets
    843,579                   620,605                       554,869                  
Non-interest-earning assets (2, 3)
    316,697                   213,297                       182,179                  
Total assets
    1,160,276                   833,902                       737,048                  
Percentage of assets applicable to overseas operations
    38.0 %                   35.2 %                     35.3 %                
Liabilities and owners’ equity
                                                                   
Deposits by banks
– UK
    52,951     2,234     4.22       35,985       1,393       3.87       34,742       1,192       3.43  
– Overseas
    34,559     1,417     4.10       28,772       1,228       4.27       27,383       891       3.25  
Customer accounts: demand deposits
– UK
    93,764     3,296     3.52       86,207       2,428       2.82       73,653       2,057       2.79  
– Overseas
    30,739     1,035     3.37       13,113       441       3.36       13,823       299       2.16  
Customer accounts: savings deposits
– UK
    36,334     1,658     4.56       30,933       1,058       3.42       26,727       778       2.91  
– Overseas
    29,908     1,005     3.36       19,766       529       2.68       21,700       381       1.76  
Customer accounts: other time deposits
– UK
    88,089     4,201     4.77       67,126       2,807       4.18       60,350       2,325       3.85  
– Overseas
    46,284     2,282     4.93       36,177       1,636       4.52       32,024       979       3.06  
Debt securities in issue
– UK
    57,140     3,060     5.36       45,829       2,210       4.82       42,745       1,771       4.14  
– Overseas
    50,064     2,650     5.29       25,249       1,076       4.26       19,621       633       3 .23  
Subordinated liabilities
– UK
    23,502     1,300     5.53       23,873       1,226       5.14       23,948       1,117       4.66  
– Overseas
    4,763     242     5.08       2,639       160       6.06       2,642       154       5.83  
Internal funding of trading business
– UK
    (68,395 )   (3,307 )   4.84       (44,475 )     (1,893 )     4.26       (37,628 )     (1,125 )     2.99  
– Overseas
    (7,454 )   (321 )   4.31       (4,930 )     (207 )     4.20       (2,186 )     (39 )     1.78  
Total interest-bearing liabilities
– banking business (2, 3)
    472,248     20,752     4.39       366,264       14,092       3.85       339,544       11,413       3.36  
– trading business (4)
     316,540                   204,810                       172,744                  
Total interest-bearing liabilities
    788,788                   571,074                       512,288                  
Non-interest-bearing liabilities
                                                                   
Demand deposits
– UK
    18,416                   17,909                       17,484                  
– Overseas
    14,455                   11,668                       11,181                  
Other liabilities (3, 4)
    295,258                   196,375                       163,147                  
Shareholders' equity
    43,359                   36,876                       32,948                  
Total liabilities & shareholders' equity
    1,160,276                   833,902                       737,048                  
Percentage of liabilities applicable to overseas operations
    35.9 %                   32.3 %                     33.5 %                

 
Notes:
   
(1)
The analysis into UK and Overseas has been compiled on the basis of location of office.
   
(2)
Interest-earning assets and interest-bearing liabilities include the Retail bancassurance assets and liabilities attributable to policyholders.
   
(3)
Interest income and interest expense do not include interest on financial assets and liabilities designated as at fair value through profit or loss.
   
(4)
Interest receivable and interest payable on trading assets and liabilities are included in income from trading activities.
 

 
21

 

Analysis of change in net interest income – volume and rate analysis

Volume and rate variances have been calculated based on movements in average balances over the period and changes in interest rates on average interest-earning assets and average interest-bearing liabilities. Changes due to a combination of volume and rate are allocated pro rata to volume and rate movements.

   
2007 over 2006
   
2006 over 2005
 
   
Increase/(decrease) due to changes in:
   
Increase/(decrease) due to changes in:
 
   
Average
   
Average
   
Net
   
Average
   
Average
   
Net
 
   
volume
   
rate
   
change
   
volume
   
rate
   
change
 
      £m       £m       £m       £m       £m       £m  
Interest-earning assets
                                               
Treasury bills and other eligible bills
                                               
UK
    (76 )     2       (74 )     (48 )           (48 )
Overseas
    2             2       1             1  
Loans and advances to banks
                                               
UK
    243       100       343       19       13       32  
Overseas
    273       116       389       (66 )     44       (22 )
Loans and advances to customers
                                               
UK
    1,985       1,380       3,365       1,705       (17     1,688  
Overseas
    3,730       339       4,069       887       884       1,771  
Debt securities
                                               
UK
    (11     87       76       (183 )     61       (122 )
Overseas
    516       46       562       (15 )     72       57  
Total interest receivable of the banking business
                                               
UK
    2,141       1,569       3,710       1,493       57       1,550  
Overseas
    4,521       501       5,022       807       1,000       1,807  
      6,662       2,070       8,732       2,300       1,057       3,357  
Interest-bearing liabilities
                                               
Deposits by banks
                                               
UK
    (706 )     (135 )     (841 )     (44 )     (157 )     (201 )
Overseas
    (239 )     50       (189 )     (47 )     (290 )     (337 )
Customer accounts: demand deposits
                                               
UK
    (227 )     (641 )     (868 )     (353 )     (18 )     (371 )
Overseas
    (593 )     (1 )     (594 )     16       (158 )     (142 )
Customer accounts: savings deposits
                                               
UK
    (206 )     (394 )     (600 )     (133 )     (147 )     (280 )
Overseas
    (318 )     (158 )     (476 )     37       (185 )     (148 )
Customer accounts: other time deposits
                                               
UK
    (962 )     (432 )     (1,394 )     (274 )     (208 )     (482 )
Overseas
    (488 )     (158 )     (646 )     (140 )     (517 )     (657 )
Debt securities in issue
                                               
UK
    (587 )     (263 )     (850 )     (134 )     (305 )     (439 )
Overseas
    (1,263 )     (311 )     (1,574 )     (209 )     (234 )     (443 )
Subordinated liabilities
                                               
UK
    19       (93 )     (74 )     4       (113 )     (109 )
Overseas
    (111 )     29       (82 )           (6 )     (6 )
Internal funding of trading business
                                               
UK
    1,129       285       1,414       231       537       768  
Overseas
    109       5       114       81       87       168  
Total interest payable of the banking business
                                               
UK
    (1,540 )     (1,673 )     (3,213 )     (703 )     (411 )     (1,114 )
Overseas
    (2,903 )     (544 )     (3,447 )     (262 )     (1,303 )     (1,565 )
      (4,443 )     (2,217 )     (6,660 )     (965 )     (1,714 )     (2,679 )
Movement in net interest income
                                               
UK
    601       (104 )     497       790       (354 )     436  
Overseas
    1,618       (43 )     1,575       545       (303 )     242  
      2,219       (147 )     2,072       1,335       (657 )     678  



 
22

 

Business review continued

Non-interest income

   
2007
   
2006
   
2005
 
      £m       £m       £m  
Fees and commissions receivable
    8,465       7,116       6,750  
Fees and commissions payable
    (2,311 )     (1,922 )     (1,841 )
Income from trading activities
    1,327       2,675       2,343  
Other operating income
    4,857       3,564       2,953  
      12,338       11,433       10,205  
Insurance premium income
    6,398       6,243       6,076  
Reinsurers’ share
    (289 )     (270 )     (297 )
      6,109       5,973       5,779  
      18,447       17,406       15,984  

2007 compared with 2006

Non-interest income increased by 6%, £1,041 million to £18,447 million, including £960 million from the acquisition of ABN AMRO. Good organic growth was offset by write-downs in Global Banking & Markets in respect of US mortgage-related and leveraged finance exposures. Non-interest income represents 59% of total income (2006 – 62%). Excluding general insurance premium income, non-interest income rose by 8%, £905 million to £12,338 million.

Within non-interest income, fees and commissions receivable increased by 19% or £1,349 million, to £8,465 million, while fees and commissions payable increased by 20%, £389 million to £2,311 million.

Income from trading activities was down from £2,675 million to £1,327 million. Interest rate and currency trading activities benefitted from increased volatility and there was good growth from a broadening product range. These improvements were, however, more than offset by credit markets write downs (see credit market exposures on page 24 ).

Other operating income increased by 36%, £1,293 million to £4,857 million. This was principally due to growth in income from rental and asset-backed activities and principal investments in Corporate Markets.

General insurance premium income, after reinsurance, increased by 2% to £6,109 million with good growth in policies in the core businesses, particularly in Continental Europe.

2006 compared with 2005

Non-interest income increased by £1,422 million, 9% to £17,406 million reflecting strong organic growth in all divisions especially Global Banking & Markets, up 25% and Wealth Management, up 14%. Non-interest income represents 62% of total income (2005 – 62%). Excluding general insurance premium income, non-interest income rose by 12% or £1,228 million to £11,433 million.

Within non-interest income, fees and commissions receivable increased by 5% or £366 million, to £7,116 million, while fees and commissions payable increased by 4%, £81 million to £1,922 million.

Income from trading activities, which primarily arises from providing customers with debt and risk management products in interest rate, currency and credit, was up £332 million, 14%, reflecting increased customer volumes.

Other operating income increased by 21%, £611 million to £3,564 million. This was principally due to growth in income from rental and asset-backed activities and principal investments in Corporate Markets.

General insurance premium income, after reinsurance, rose by 3%, or £194 million to £5,973 million with good growth in motor policies in the UK and Continental Europe.



 
23

 

Credit market exposures

   
Net exposure at
   
Average
 
   
31 December 2007
   
price
 
 
    £m    
%
 
Super senior tranches of ABS CDOs
             
High grade CDOs
    2,581       84  
Mezzanine CDOs
    1,253       70  
CDO squared
           
Sub-prime trading inventory
               
Investment grade
    937       79  
Non-investment grade
    255       54  
Residuals
    100       50  
Leveraged finance
    8,698       95  

The Group has a leading position in structuring, distributing and trading asset-backed securities (ABS). These activities include buying mortgage-backed securities, including securities backed by US sub-prime mortgages, and repackaging them into collateralised debt obligations (CDOs) for subsequent sale to investors. The Group retains exposure to some of the super senior tranches of these CDOs which are all carried at fair value.

At 31 December 2007 the Group’s exposure to these super senior tranches, net of hedges and write-downs, totalled £2.6 billion to high grade CDOs, which include commercial loan collateral as well as prime and sub-prime mortgage collateral, and £1.3 billion to mezzanine CDOs, which are based primarily on residential mortgage collateral. Both categories of CDO have high attachment points. There was also £1.2 billion of exposure to sub-prime mortgages through a trading inventory of mortgage-backed securities and CDOs and £100 million through securitisation residuals.

In the second half of 2007, rising mortgage delinquencies and expectations of declining house prices in the US led to a deterioration of the estimated value of these exposures. Our valuations of the ABS CDO super senior exposures take into consideration outputs from our proprietary model, observable market benchmarks and prudent valuation adjustments. Trading book exposures and residuals are marked to market on the basis of direct prices, where available, or observable market benchmarks.

Drawn leveraged finance positions totalled £8.7 billion at 31 December 2007. Positions are valued by considering recent syndication prices in the same or similar assets, prices in the secondary loan market, and with reference to relevant indices for credit products such as the LevX, LCDX and ITraxx and CDX credit default swap indices.

   
Exposure net
 
   
of hedges at
 
   
31 December 2007
 
 
    £m  
Alt-A
       
Investment grade
    1,972  
Non-investment grade
    261  
CLOs
    1,386  
Commercial mortgages
    8,808  
Financial guarantors
    2,547  

At 31 December 2007, the Group had £2.2 billion of US Alt-A residential mortgage trading inventory, of which more than 85% is investment grade. Collateralised loan obligation exposures totalled £1.4 billion. Commercial mortgage exposure, consisting of loans originated for the purposes of securitisation, totalled £8.8 billion at 31 December 2007. The portfolio consisted predominantly of commerc ial mortgages originated in Europe. The Group hedges some of its positions with counterparties including financial guarantors. At 31 December 2007 the Group had £ 2.5 billion of derivative exposure to financial guarantors. All of the above exposures are ca r ried at fair value.


 
24

 

Business review continued

Operating expenses

   
2007
   
2006
   
2005
 
      £m       £m       £m  
Administrative expenses:
                       
Staff costs
    7,552       6,723       5,992  
Premises and equipment
    1,766       1,421       1,313  
Other administrative expenses
    3,147       2,658       2,816  
Total administrative expenses
    12,465       10,802       10,121  
Depreciation and amortisation
    1,970       1,678       1,825  
      14,435       12,480       11,946  

2007 compared with 2006

Operating expenses increased by 16%, £1,955 million to £14,435 million including £1,880 million relating to ABN AMRO. Adjusting for this, operating expenses increased by just £75 million, 1%, reflecting tight cost management and the benefits of the Group’s manufacturing platform. Further improvements in productivity have supported growth in business volumes, and allowed the Group to maintain high levels of customer satisfaction.

The Group’s ratio of operating expenses to total income was 46.4% compared with 44.6% in 2006.

2006 compared with 2005

Operating expenses rose by 4% to £12,480 million to support the strong growth in business volumes.

Staff costs were up £731 million, 12% to £6,723 million reflecting growth and expansion of activities in Corporate Markets, where the number of staff increased by 1,600.

Premises and equipment expenses increased by £108 million, 8% to £1,421 million reflecting the continuation of our branch network improvement programme and ongoing investment in our major operational centres.

Other administrative expenses, down 6%, £158 million to £2,658 million reflected efficiency improvements whilst supporting higher business volumes and lower costs in relation to the integration of Churchill, First Active and Citizens’ acquisitions.

The Group’s ratio of operating expenses to total income was 44.6% compared with 46.1% in 2005.
 

 
25

 

Integration costs

   
2007
   
2006
   
2005
 
      £m       £m       £m  
Staff costs
    18       76       148  
Premises and equipment
    4       10       39  
Other administrative expenses
    26       32       131  
Depreciation and amortisation
    60       16       140  
      108       134       458  

2007 compared with 2006 and 2005

Integration costs in 2007 were £108 million compared with £134 million in 2006 and £458 million in 2005 comprising amortisation of internally developed software and other expenditure. Software costs were previously written-off as incurred under UK GAAP but under IFRS are now amortised over the expected useful lives of up to five years. All software relating to the NatWest integration was fully amortised by the end of 2005. The balance of integration costs principally relates to the integration of Churchill, First Active and Citizens’ acquisitions, including Charter One which was acquired in August 2004.

Accruals in relation to integration costs are set out below.

   
At
   
Charge
   
Utilised
   
At
 
   
31 December
   
to income
   
during
   
31 December
 
   
2006
   
statement
   
the year
   
2007
 
      £m       £m       £m       £m  
Staff costs
    23       18       (37 )     4  
Premises and equipment
          4       (2 )     2  
Other
    8       86       (93 )     1  
      31       108       (132 )     7  
 

 
26

 

Business review continued

Impairment losses

   
2007
   
2006
   
2005
 
      £m       £m       £m  
New impairment losses
    2,518       2,093       1,879  
less: recoveries of amounts previously written-off
    (390 )     (215 )     (172 )
Charge to income statement
    2,128       1,878       1,707  
Comprising:
                       
Loan impairment losses
    2,106       1,877       1,703  
Other impairment losses
    22       1       4  
Charge to income statement
    2,128       1,878       1,707  

2007 compared with 2006

Impairment losses were £2,128 million compared with £1,878 million. Impairment losses in ABN AMRO in the period since acquisition were £263 million. Adjusting for this, impairment losses fell by £13 million, 1%. This reflected improvement in Corporate Markets and Retail Markets partially offset by higher impairment in Citizens. New impairment losses were up 20%, £425 million to £2,518 million. Recoveries of amounts previously written-off were up £175 million, 81% to £390 million. Consequently the net charge to the income statement was up £250 million, 13% to £2,128 million.

Total balance sheet provisions for impairment, including ABN AMRO, amounted to £6,441 million compared with £3,935 million in 2006.

Total provision coverage (the ratio of total balance sheet provisions for impairment to total risk elements in lending) decreased from 62% to 60%. The ratio of total balance sheet provisions for impairment to total risk elements in lending and potential problem loans also decreased to 56% compared with 62% in 2006. This reflects amounts written-off and the slightly lower risk profile of the portfolio.

2006 compared with 2005

Impairment losses were £1,878 million compared with £1,707 million in 2005. New impairment losses were up 11%, £214 million to £2,093 million. Recoveries of amounts previously written-off were up £43 million, 25% to £215 million. Consequently the net charge to the income statement was up £171 million, 10% to £1,878 million. Improvements in Corporate Markets reflecting a benign credit environment partly offset higher impairment losses in Retail Markets and Citizens.

Total balance sheet provisions for impairment amounted to £3,935 million compared with £3,887 million in 2005.

Total provision coverage (the ratio of total balance sheet provisions for impairment to total risk elements in lending) decreased from 65% to 62%. The ratio of total balance sheet provisions for impairment to total risk elements in lending and potential problem loans also decreased to 62% compared with 65% in 2005. This reflects amounts written-off and the changing mix from unsecured to secured exposure.

 
27

 

Taxation

   
2007
   
2006
   
2005
 
      £m       £m       £m  
Tax
    2,052       2,689       2,378  
                   
   
%
   
%
   
%
 
UK corporation tax rate
    30.0       30.0       30.0  
Effective tax rate
    20.7       29.3       30.0  

The actual tax charge differs from the expected tax charge computed by applying the standard rate of UK corporation tax as follows:

   
2007
   
2006
   
2005
 
      £m       £m       £m  
Expected tax charge
    2,970       2,756       2,381  
Non-deductible items
    263       288       309  
Non-taxable items
    (595 )     (251 )     (166 )
Taxable foreign exchange movements
    16       5       (10 )
Reduction in deferred tax liability following change in the rate of UK Corporation Tax
    (189 )            
Foreign profits taxed at other rates
    (37 )     63       77  
Unutilised losses – brought forward and carried forward
    (9 )     14       (5 )
Adjustments in respect of prior periods
    (367 )     (186 )     (208 )
Actual tax charge
    2,052       2,689       2,378  

The effective tax rate for the year was 20.7% (2006 – 29.3%; 2005 – 30.0%) . The headline rate is lower than the standard rate of UK corporation tax of 30% principally due to certain non-taxable capital gains, changes to deferred tax balances following the change in rate of corporation tax and release of tax provisions following the finalisation of prior year issues.

 
28

 

Business review continued

Divisional performance
 
The following discussion reflects the organization of the Group's operations as at 31 December 2007.
 
The profit of each division before amortisation of purchased intangible assets, integration costs and net gain on sale of strategic investments and subsidiaries and after allocation of manufacturing costs where appropriate (“Operating profit before tax”) are shown below. The Group continues to manage costs where they arise, with customer-facing divisions controlling their direct expenses whilst Manufacturing is responsible for shared costs. The Group does not allocate these shared costs between divisions in the day-to-day management of its businesses, and the way in which divisional results are presented reflects this. The results below include an allocation of Manufacturing costs to the customer-facing divisions on a basis management considers to be reasonable.
 
   
2007
   
2006
   
2005
 
      £m       £m       £m  
Global Banking & Markets
    3,687       3,779       3,053  
UK Corporate Banking
    1,961       1,762       1,571  
Retail Markets
                       
- Retail
    2,470       2,250       2,207  
- Wealth Management
    413       318       249  
Total Retail Markets
    2,883       2,568       2,456  
Ulster Bank
    513       421       361  
Citizens
    1,323       1,582       1,575  
RBS Insurance
    683       749       727  
Manufacturing
    -       -       -  
Central Items
    (896 )     (1,447 )     (1,492 )
RFS Holdings excluding minority interests
    (115     -       -  
RFS Holdings minority interests
    243        -        
Profit before amortisation of purchased intangible assets, integration costs and net gain on sale of strategic investments and subsidiaries
    10,282       9,414       8,251  
Amortisation of purchased intangible assets
    (274 )     (94 )     (97 )
Integration costs
    (108 )     (134 )     (458 )
Net gain on sale of strategic investments and subsidiaries
    -       -       240  
Operating profit before tax
    9,900       9,186       7,936  
 
The performance of each of the divisions is reviewed on pages 30 to 45.


 
29

 

Business review continued

Corporate Markets – Global Banking & Markets

   
2007
   
2006
   
2005
 
      £m       £m       £m  
Net interest income from banking activities
    1,544       1,632       1,487  
Funding costs of rental assets
    (495 )     (519 )     (452 )
Net interest income
    1,049       1,113       1,035  
Net fees and commissions receivable
    1,193       895       704  
Income from trading activities
    1,006       2,348       2,061  
Income from rental assets
    1,174       1,196       1,074  
Other operating income
    2,158       1,279       744  
Non-interest income
    5,531       5,718       4,583  
Total Income
    6,580       6,831       5,618  
Direct expenses
                       
 - staff costs
    1,826       1,975       1,518  
 - other
    518       442       371  
 - operating lease depreciation
    365       406       398  
      2,709       2,823       2,287  
Impairment losses
    39       85       139  
Contribution
    3,832       3,923       3,192  
Allocation of Manufacturing costs
    145       144       139  
Operating profit before tax
    3,687       3,779       3,053  

   
£bn
   
£bn
   
£bn
 
Total assets*
    579.4       383.7       330.9  
Loans and advances to customers - gross*
                       
 - banking book
    121.1       94.3       82.0  
 - trading book
    20.0       15.4       11.8  
Rental assets
    10.2       12.2       11.9  
Customer deposits*
    72.9       54.1       44.7  
Risk-weighted assets
    152.6       138.1       120.0  

* excluding repos and reverse repos

2007 compared with 2006

Global Banking & Markets (GBM) achieved strong performances in many of its businesses in 2007, with particularly strong growth in interest rate and currency trading activities, but financial results were held back by challenging credit market conditions in the second half of the year. Operating profit before tax was £3,687 million, 2% lower than 2006’s record result.

While many parts of GBM grew strongly, total income of £6,580 million was 4% lower than in 2006, reflecting both cumulative 2007 write-downs of our sub-prime-related and leveraged finance positions and an additional £456 million in response to the weakening credit profile of certain financial guarantors.

These losses were partially offset by a reduction of £123 million in the carrying value of our own debt and by a gain of £950 million realised on the sale of Southern Water. The resulting reduction in profit, net of write-downs, gains and variable costs, was £484 million. Excluding these effects, underlying income rose by 8% and underlying operating profit by 10%, reflecting the business’s continued operating momentum.

The strength of GBM and the successful diversification of its product capabilities resulted in a continuation of the strong growth we have achieved in Asia and continental Europe in recent years. In Asia we have now established a solid platform, with good product capabilities and client relationships. In 2007 this resulted in Asian income growing by 96%, with outstanding growth in our activities in China and Japan. In Europe, income grew by 39%, with particularly good results in the Nordic region and in the Iberian Peninsula, where GBM further expanded its strong position in the provision of financing and risk management services to corporates and financial institutions. Income in the UK grew by 21%, while results in North America declined as a result of credit market conditions affecting GBM’s asset-backed and structured credit businesses.

Net interest income fell by 6% to £1,049 million. Average loans and advances to customers, excluding reverse repos, increased by 22% as we expanded our customer base outside the UK and average customer deposits increased by 25%.

Net fee income rose by 33% to £1,193 million, reflecting our top tier position in arranging, structuring and distributing large scale financings. We achieved particularly strong growth in non-US loan markets.

Income from trading activities declined by £1,342 million. Interest rate and currency trading activities took advantage of increased volatility leading to income growth of 78% and 48% respectively. These strong performances were supplemented by good growth in our broadening product range, including equity derivatives and retail investor products. However, in credit markets, write-downs reflecting the weakening of the US housing market led to a sharp fall in income.

 
30

 
 
Rental and other asset-based activities achieved continuing success in originating, structuring, financing and managing physical assets such as aircraft, trains, ships and real estate for our customers. Income from rental assets decreased by 2% to £1,174 million.

Other operating income increased to £2,158 million, including the successful sale of Southern Water concluded during the second half. The majority of our remaining private equity portfolio has been sold into a fund, managed by RBS, thereby improving capital efficiency while offering more predictable and stable returns.
 
Costs were reduced by 4% to £2,854 million, in line with income. We continued to invest in expanding our geographical footprint, our infrastructure and our product range.

Portfolio credit risk remained stable and impairment losses declined to £39 million in 2007, with no deterioration in overall corporate credit quality. The liquidity and profitability of our corporate customers remains generally strong.

Total assets increased to £579.4 billion, primarily reflecting an increase of £128.8 billion in derivative assets (mostly rates and currencies) accompanied by a corresponding increase in derivative liabilities. The increase was a result of the strong growth in client-driven interest rate and currency trading activities in a more volatile market environment. Careful risk and capital management held our risk-weighted assets to £152.6 billion, an increase of 10% over the prior year.
 
2006 compared with 2005

Global Banking & Markets performed strongly in 2006, delivering excellent growth in income while continuing to build our strong international franchise. Total income rose by 22% to £6,831 million, contribution by 23% to £3,923 million and operating profit before tax by 24% to £3,779 million.

GBM is a leading provider of debt financing and risk management solutions covering the origination, structuring and distribution of a wide range of assets. In 2006 we arranged over $450 billion of financing for our corporate and institutional customers, up 17% from 2005. We ranked first among managers of global asset-backed and mortgage-backed securitisations and fourth among managers of global syndicated loans, while among managers of international bonds we moved from thirteenth place to eighth. These league table positions demonstrate our success in broadening and deepening our franchise.

In 2006 we have further invested in extending our product capabilities and our worldwide reach. Income in North America rose by 18% in local currency, despite flat revenues in our US residential mortgage-backed securities business, as the investments we have made in our debt capital markets, loan markets, rates and credit trading businesses have borne fruit.

In Europe, income increased by 26% in local currency as a result of good performances in Germany, France, Spain, Italy and the Nordic region. We participated in many of the largest cross-border financings in 2006. Asia-Pacific, too, showed marked progress, with income increasing by 35% in US dollar terms. We have established a promising presence in the region, building our product capability and client relationships.

Net interest income rose by 8% to £1,113 million, representing 16% of total GBM income. Average loans and advances to customers increased by 20% as we further expanded our customer base outside the UK.

Net fee income rose by 27% to £895 million, reflecting our top tier position in arranging, structuring and distributing large scale private and public financings. We have increased our customer penetration, and in 2006 were the third most active underwriter of bonds for European, including UK, corporates.
 
Income from trading activities continued to grow steadily, rising by 14% to £2,348 million as a result of good volumes of debt and risk management products provided to our customers. A strong performance in credit products was supplemented by growth in our broadening product range, including equity derivatives and structured credit, partially offset by the impact of a slower US mortgage-backed securities market. Average trading book value at risk remained modest at £14.2 million.

Our rental and other asset-based activities have achieved continuing success in originating, structuring, financing and managing physical assets such as aircraft, trains, ships and real estate for our customers. This success has driven good growth in income from rental assets, which increased to £1,196 million from £1,074 million.

These businesses also generate value through the ownership of a portfolio of assets which we manage actively. Good results from these activities, as well as from principal investments where we work with our corporate customers and with financial sponsors, leveraging our financial capability to structure and participate in a wide variety of investment opportunities, were reflected in other operating income, which increased to £1,279 million from £744 million in 2005.

We have maintained good cost discipline while continuing to invest in extending our geographical footprint, our infrastructure and our product range. Total expenses grew by 22% to £2,967 million. Variable performance-related compensation increased and now accounts for 41% of total costs.

Portfolio risk remained stable and the corporate credit environment remained benign. Impairment losses fell to £85 million, with the distribution of impairments over the course of the year reflecting recoveries in the first half.

Average risk-weighted assets grew by 11% and the ratio of operating profit to average risk-weighted assets improved from 2.6% to 2.9%.

 
31

 
Business review continued

Corporate Markets – UK Corporate Banking
 
   
2007
 
2006
 
2005
 
      £m     £m     £m  
Net interest income
    2,260     2,115     1,906  
Non-interest income
    1,482     1,347     1,266  
Total income
    3,742     3,462     3,172  
Direct expenses
                   
 - staff costs
    631     564     489  
 - other
    214     186     165  
  - operating lease depreciation
    319     330     335  
      1,164     1,080     989  
Impairment losses
    180     189     196  
Contribution
    2,398     2,193     1,987  
Allocation of Manufacturing costs
    437     431     416  
Operating profit before tax
    1,961     1,762     1,571  

   
£bn
 
£bn
 
£bn
 
Total assets*
    102.7     88.7     78.3  
Loans and advances to customers - gross*
    100.6     86.8     76.7  
Customer deposits*
    86.6     78.5     66.4  
Risk-weighted assets
    104.6     93.1     82.6  

* excluding repos and reverse repos

2007 compared with 2006

UK Corporate Banking (‘UKCB’) had another successful year of profitable growth, building further on our market-leading position and achieving significant improvements in customer satisfaction. Total income rose by 8% to £3,742 million and contribution by 9% to £2,398 million. Operating profit before tax rose by 11% to £1,961 million.

There has been good growth in customer volumes, with average loans and advances up 11% and average deposits up 14%. Net interest income increased by 7% to £2,260 million as net interest margin narrowed slightly from the prior year. In recent months we have seen firmer margins in some areas.

Non-interest income rose by 10% to £1,482 million, as a result of growth in fees and continued progress in the distribution of trade and invoice finance products as well as of interest rate and foreign exchange products.

Total expenses rose by 6% to £1,601 million, with investment targeted towards improving customer service. Around 600 new front line roles were created and major new functionality was added to the Bankline electronic banking platform. These initiatives have contributed to strongly favourable customer satisfaction scores in 2007.

Impairment losses totalled £180 million, 5% lower than in 2006, reflecting the strong quality of the portfolio. Corporate credit metrics remained stable.

2006 compared with 2005

UK Corporate Banking had a successful year across all its businesses, strengthening its market leading positions in corporate and commercial banking and building good momentum in the provision of a broadening range of financing and risk management services to its customer base. As a result UKCB increased its total income by 9% to £3,462 million and contribution by 10% to £2,193 million. Operating profit before tax rose by 12% to £1,762 million.

Net interest income grew by 11% to £2,115 million. We achieved an 18% increase in average loans and advances to customers, with good growth across all customer segments. We increased average customer deposits by 21%, demonstrating the attractiveness of our range of deposit products for commercial and corporate customers. Changes in the deposit mix and some narrowing of lending margins, principally in the first half of the year, led to a modest decline in UKCB’s net interest margin.

Non-interest income rose by 6% to £1,347 million, reflecting good growth in origination fees and improved distribution of trade and invoice finance and interest rate and foreign exchange products.

Total expenses rose by 8% to £1,511 million. The increase in direct expenses, excluding operating lease depreciation, reflected the recruitment of additional relationship managers and other staff to strengthen the quality of service provided to our expanding customer base, as well as further investment in our electronic banking proposition.

Impairment losses were 4% lower than in 2005 at £189 million. Portfolio risk remained stable and the credit environment benign.

 
32

 

Retail Markets

   
2007
 
2006
 
2005
 
      £m     £m     £m  
Net interest income
    4,760     4,604     4,404  
Non-interest income
    4,030     3,851     3,678  
Total income
    8,790     8,455     8,082  
Direct expenses
                   
– staff costs
    1,699     1,616     1,539  
– other
    742     748     788  
      2,441     2,364     2,327  
Insurance net claims
    518     488     486  
Impairment losses
    1,200     1,311     1,148  
Contribution
    4,631     4,292     4,121  
Allocation of Manufacturing costs
    1,748     1,724     1,665  
Operating profit before tax
    2,883     2,568     2,456  
               
   
£bn
 
£bn
 
£bn
 
Total banking assets
    125.1     118.4     113.0  
Loans and advances to customers – gross
                   
– mortgages
    72.0     69.7     64.6  
– personal
    21.5     20.5     21.0  
– cards
    8.4     8.2     8.7  
– business
    20.2     18.1     16.7  
Customer deposits*
    130.4     115.5     105.2  
Investment management assets – excluding deposits
    42.1     34.9     31.4  
Risk-weighted assets
    80.8     77.0     79.2  

* customer deposits exclude bancassurance

2007 compared with 2006

Retail Markets delivered a strong performance in 2007 with operating profit rising by 12% to £2,883 million as a result of good income growth, tight expense control and reduced impairment costs. Total income rose 4% to £8,790 million, and income net of claims also grew by 4% to £8,272 million.

These strong results reflect the emphasis on savings and investment products, our focus on profitability rather than volume in consumer lending, and significant investment in our Wealth Management business in the UK and Asia. Customer deposits increased by 13% to £130.4 billion, while loans and advances grew by 5% to £122.1 billion.

The full year results show momentum developing in the business, with operating profit before tax in the second half of the year 14% higher than in the same period of 2006.

Expenses have been kept under tight control, with efficiency gains allowing us to invest and grow the business. Impairment losses maintained the improvement witnessed in the first half of the year, falling by 8% for the year as a whole. Arrears trends on credit cards and unsecured personal loans continued to improve, as did the quality of our asset base.

Risk-weighted assets rose by 5% to £80.8 billion at the end of 2007.

2006 compared with 2005

Retail Markets achieved a good performance in 2006, with total income rising by 5% to £8,455 million. Contribution increased by 4% to £4,292 million and operating profit before tax by 5% to £2,568 million.

Responding to evolving demand from its customers, Retail Markets has added to its capabilities in deposits and investment products and has been rewarded by strong growth in these areas. Lending growth has been centred on high quality residential mortgages and small business loans, while personal unsecured lending was flat, as we limited our activity in the direct loans market and customer demand remained subdued. We have used our full range of brands to address markets flexibly, focusing on the most appropriate products and channels in the light of prevailing market conditions. Expenses have been kept under tight control, with additional investment in our business offset by efficiency gains and the benefits of combining Retail Banking and Direct Channels into a unified business.

Customer recruitment has been centred on our branch channels, where we have achieved good growth in savings accounts and are joint market leader for personal current accounts. Our commitment to customer service, through the largest network of branches and ATMs in the UK, is reflected in our industry-leading customer satisfaction ratings.

Average risk-weighted assets fell by 3%, reflecting a change in business mix toward mortgage lending as well as careful balance sheet management, including increased use of securitisations.

 
33

 

Business review continued

Retail

   
2007
 
2006
 
2005
 
      £m     £m     £m  
Net interest income
    4,191     4,108     3,965  
Non-interest income
    3,571     3,458     3,333  
Total income
    7,762     7,566     7,298  
Direct expenses
                   
– staff costs
    1,361     1,317     1,281  
– other
    614     621     663  
      1,975     1,938     1,944  
Insurance net claims
    518     488     486  
Impairment losses
    1,196     1,310     1,135  
Contribution
    4,073     3,830     3,733  
Allocation of Manufacturing costs
    1,603     1,580     1,526  
Operating profit before tax
    2,470     2,250     2,207  
                     
   
£bn
 
£bn
 
£bn
 
Total banking assets
    111.1     107.4     102.9  
Loans and advances to customers – gross
                   
– mortgages
    67.3     65.6     61.1  
– personal
    17.3     17.2     17.2  
– cards
    8.3     8.1     8.6  
– business
    18.7     16.9     16.3  
Customer deposits*
    96.5     87.1     79.8  
Risk-weighted assets
    73.3     70.6     73.2  

* customer deposits exclude bancassurance

2007 compared with 2006

Retail achieved strong results in 2007, increasing operating profit by 10% to £2,470 million as a result of good income growth in both consumer and business banking combined with tight cost control and a reduction in impairment losses. Total income grew by 3% to £7,762 million, while income net of claims grew by 2% to £7,244 million and contribution by 6% to £4,073 million.

We have accelerated the expansion of our consumer banking franchise, opening more than 975,000 new personal current accounts in 2007 and maintaining the Group’s joint number one position in the current account market. RBS and NatWest continue to lead the other major high street banks in Great Britain for customer satisfaction. We continue to focus on sales through the branch channel, and by adding more customer advisers in our branches have achieved a significant uplift in volumes.

Bancassurance continued its excellent progress with sales growth of 28% to £342 million annual premium equivalent, representing a doubling of 2005 sales. We invested further in our sales force, ending the year with more than 1,000 financial planning managers.

In business banking we strengthened our management team and improved operational processes, producing good results. During 2007 we placed an additional 500 business managers back in branches, launched additional products to support the start-up market, and added new roles supporting ethnic minorities, women in business and community banking.

In our cards and direct finance business, we have maintained our focus on credit card sales through the branch channel, where new business sales were up 47% on 2006, while continuing to take a cautious view on direct sales. Our cards acquiring business continued to grow market share, strengthening its market leading position with an 11% increase in transactions in 2007.

Average customer deposit balances were 9% higher, driven by accelerating growth in both personal savings, up 12%, and business deposits, up 11%, alongside modest growth in current account balances. Savings balance growth was helped by good sales of new accounts to branch customers, with NatWest opening more than 1 million new savings accounts.

Average loans and advances to customers increased by 3%, with average mortgage lending up 5% and average business lending up 9%. Mortgage activity focused on branch channels, where net lending was 14% higher than in the previous year. We also took advantage of improved margins in the intermediary segment in the latter part of the year to improve volumes. Direct loan balances declined over the year as we maintained our strategy of focussing unsecured personal lending on profitability rather than volume, although we continued to grow lending through the branch channel. After a decline in credit card balances in the first half of the year we improved recruitment and retention in the second half.

Net interest income increased by 2% to £4,191 million, with strong growth in deposits helping to mitigate the impact of lower unsecured lending volumes and lower average card

 
34

 

balances. Net interest margin declined modestly, in line with previous guidance, with savings margins consistent with 2006, despite increased competition for deposits.

Non-interest income was £3,571 million, 3% ahead of 2006, with strong growth in investment income offset by lower levels of direct lending and reduced instances of current account fees.

Total expenses rose by 2% to £3,578 million, driven by increased investment in customer-facing staff in branches and in our bancassurance and investment businesses. Other costs reduced by 1% to £614 million.
 
Impairment losses decreased by 9% to £1,196 million, reflecting the improvement in arrears trends on both credit cards and unsecured personal loans. Mortgage arrears remained very low, and we have maintained conservative lending criteria – the average loan-to-value ratio of Retail’s mortgages was 46% overall and 63% on new mortgages written in 2007, and this improved as the year progressed. Small business credit quality remained good.
 
2006 compared with 2005

Retail has delivered a good performance in 2006, achieving 4% growth in total income to £7,566 million. Contribution was up by 3% to £3,830 million, and operating profit before tax by 2% to £2,250 million.

We have advanced in personal banking, with good growth in savings and investment products combined with effective cost control and improvements in the quality of our lending book. Credit card recruitment and unsecured personal lending continues to be focused on lower risk segments, with reduced emphasis on acquisition through direct marketing.

We have continued to expand our customer franchise, growing our personal current account base by 232,000 in 2006 as a result of our sustained focus on quality and customer service. We continue to have the highest share of customers switching current accounts from other banks, and are now joint leader in the personal current account market. RBS is first and NatWest is joint second among major high street banks in Great Britain for the percentage of main current account customers that are “extremely satisfied” overall.

Net interest income increased by 4% to £4,108 million, with faster growth in deposits helping to mitigate lower unsecured lending volumes. Net interest margin improved slightly in the second half.

Average customer deposit balances were 9% higher, driven by personal savings balances up 12% and accelerating growth in business deposits, up 7%. Average mortgage lending was up 8%, with stronger volumes in the second half leading to a 7% market share of net lending in that period. Our offset mortgage product continues to perform well. For the year as a whole, average personal unsecured lending and credit card lending was flat, reflecting the slower UK consumer demand and our concentration on quality business with existing customers. In the second half we further reduced our activity in the direct loans market, but unsecured balances from our RBS and NatWest customers are broadly in line with the first half. Average business lending rose 5%, reflecting our cautious credit stance.

Non-interest income rose by 4% to £3,458 million. There was strong growth in our investments and private banking businesses as well as business banking fees, mitigating the slowdown in personal loan related insurance income.

Despite investments for future growth, total expenses rose by just 1%, to £3,518 million, whilst direct expenses were held flat at £1,938 million. Staff costs increased by 3% to £1,317 million, reflecting sustained investment in customer service and the expansion of our bancassurance and investment businesses. We continue to make efficiency gains as a result of the consolidation of our retail businesses. Other costs, such as marketing expenses, fell by 6% to £621 million, also benefiting from consolidation.

Impairment losses increased by 15% to £1,310 million, but were lower in the second half of the year than in the first. The year-on-year change in impairment losses slowed from 19% in the first half to 12% in the second half. Credit card arrears have stabilised, while the rate of increase in arrears on unsecured personal loans continued to slow. Mortgage arrears remain very low – the average loan-to-value ratio of Retail’s mortgages was 46% overall and 64% on new mortgages written in 2006. Small business credit quality remains steady.

Bancassurance

Bancassurance has had an excellent year with sales increasing by 56% to £267 million annual premium equivalent. The growth reflects the continued increase in focus on the recruitment of Financial Planning Managers, up 25% and productivity levels, up 43%. Increased sales of collective investments on the back of a successful ISA season and strong individual pensions growth, boosted by A-Day, helped underpin the outturn. Sales of guaranteed bonds were also particularly strong, and helped support a new business margin which improved significantly over the period. The product proposition was strengthened across all lines. Latest market share data shows an increase from 6.6% to 9.0% . On a UK GAAP embedded value basis for life assurance, investment contracts and open ended investment companies, adjusted for investment market volatility, pre tax profit was £78 million compared with £42 million in 2005.

Net claims, which include maturities, surrenders and liabilities to policyholders, were stable at £488 million compared with £486 million in 2005.

 
35

 

Business review continued

Wealth Management

   
2007
 
2006
 
2005
 
      £m     £m     £m  
Net interest income
    569     496     439  
Non-interest income
    459     393     345  
Total income
    1,028     889     784  
Direct expenses
                   
– staff costs
    338     299     258  
– other
    128     127     125  
      466     426     383  
Impairment losses
    4     1     13  
Contribution
    558     462     388  
Allocation of Manufacturing costs
    145     144     139  
Operating profit before tax
    413     318     249  
               
   
£bn
 
£bn
 
£bn
 
Loans and advances to customers – gross
    10.5     8.8     7.8  
Investment management assets – excluding deposits
    35.1     28.2     25.4  
Customer deposits
    33.9     28.4     25.4  
Risk-weighted assets
    7.5     6.4     6.0  

2007 compared with 2006

Wealth Management’s offering of private banking and investment services continued to deliver very strong growth in income, up 16% in 2007 to £1,028 million. Contribution grew by 21% to £558 million and operating profit before tax by 30% to £413 million.

We have continued Coutts & Co’s UK regional expansion programme, and this has helped us to grow customer numbers by 7% and income by 22%. Outside the UK, Coutts International has been re-branded as RBS Coutts to leverage the global brand strength of the Group in the continental European and Asia-Pacific markets and RBS Coutts has maintained its momentum in the Asia-Pacific region, succeeding in growing customer numbers by 27% and income by 51% in US dollar terms.

Growth in banking volumes contributed to a 15% rise in net interest income to £569 million. Average loans and advances to customers rose by 13% and average deposits by 17%.

Non-interest income grew by 17% to £459 million, reflecting higher investment management fees and new product sales, including new investment vehicles specialising in private equity and natural resources, as well as continued growth in underlying new business volumes, particularly in the UK and Asia. Assets under management rose to £35.1 billion at 31 December 2007, up 24% from a year earlier.

Total expenses rose by 7% to £611 million, with direct expense up 9% at £466 million, reflecting continued investment in the UK and continental Europe along with a further significant expansion of our team of private bankers in Asia. Total headcount increased by 12%.

2006 compared with 2005

Wealth Management delivered strong growth, with total income rising by 13% to £889 million. Contribution grew by 19% to £462 million and operating profit before tax by 28% to £318 million.

Wealth Management’s offering of private banking and investment services delivered robust organic income growth in 2006. Our continuing investment in Coutts UK, Adam & Company and our offshore businesses helped us to achieve an overall increase in client numbers of 5%. Coutts UK customers rose by 9%. Outside the UK, Coutts International was successful in the Asia-Pacific region in recruiting additional experienced private bankers. We grew customer numbers in the region by 13% and income by 24%.

Growth in banking volumes contributed to a 13% rise in net interest income to £496 million. Average loans and advances to customers rose by 14% and average deposits by 10%, with net interest margin maintained at close to 2005 levels.

Non-interest income grew by 14% to £393 million, reflecting higher investment management fees and performance fees, as well as strong growth in new business volumes, particularly in the UK. Assets under management rose by 11%, to £28.2 billion at the year-end.

Total expenses rose by 9% to £570 million. In a highly competitive recruitment market, headcount was successfully increased by 7%, reflecting our continued investment in the UK and further expansion in Asia.

Impairment losses returned to historic levels, following a number of specific items in prior years.

 
36

 

Ulster Bank

   
2007
 
2006
 
2005
 
      £m     £m     £m  
Net interest income
    923     812     713  
Non-interest income
    374     313     290  
Total income
    1,297     1,125     1,003  
Direct expenses
                   
– staff costs
    302     254     217  
– other
    159     131     122  
      461     385     339  
Impairment losses
    104     104     95  
Contribution
    732     636     569  
Allocation of Manufacturing costs
    219     215     208  
Operating profit before tax
    513     421     361  
               
   
£bn
 
£bn
 
£bn
 
Total assets
    54.8     44.5     37.2  
Loans and advances to customers – gross
                   
– mortgages
    18.3     15.0     13.2  
– corporate
    24.8     19.6     13.7  
– other
    4.0     3.6     2.6  
Customer deposits
    21.8     18.1     15.9  
Risk-weighted assets
    36.0     29.7     23.8  
Average exchange rate – €/£
    1.461     1.467     1.463  
Spot exchange rate – €/£
    1.361     1.490     1.457  

2007 compared with 2006

Ulster Bank maintained its success in building its personal and corporate banking business in the island of Ireland, with total income rising by 15% to £1,297 million, contribution by 15% to £732 million and operating profit before tax by 22% to £513 million. These results reflect solid sales growth across all activities, driven by an enhanced range of innovative products and an expanded distribution network.

Net interest income increased by 14% to £923 million, reflecting good growth in both loans and deposits. Average loans and advances to customers increased by 24%, with particular strength in business lending, with a 29% increase spread across a variety of industrial sectors. Our mortgage book also saw very good growth in 2007, in spite of the slowdown in the housing market, with average balances up 17%. We achieved particular success in attracting remortgagers with our Switcher package. We were also successful in the current account switching market, winning 100,000 new current account customers during the year. This, together with new product launches such as the eSavings Account and Reward Reserve savings accounts, contributed to a 17% increase in average customer deposits. Net interest margin tightened, reflecting more competitive market conditions and increased funding costs.

Non-interest income rose by 19% to £374 million, driven by strong performances in Corporate Markets and credit cards. We successfully launched our new wealth business in the course of the year.

Total expenses increased by 13% to £680 million, as we continued our investment programme to support the future growth of the business. We continued to expand our branch and business centre footprint and recruited additional customer-facing staff, particularly in Corporate Markets.

Despite tighter housing market conditions, arrears trends saw no deterioration in 2007 and impairment losses remained stable at £104 million.

 
37

 

Business review continued

2006 compared with 2005

Ulster Bank made strong progress in both personal and corporate banking in the Republic of Ireland and in Northern Ireland, with total income rising by 12% to £1,125 million. Contribution increased by 12% to £636 million and operating profit before tax by 17% to £421 million.

Net interest income increased by 14% to £812 million, reflecting good growth in both loans and customer deposits. Average loans and advances to customers increased by 28%, and average customer deposits by 15%. A principal focus during 2006 was the expansion of our corporate banking franchise, and we succeeded in increasing corporate customer numbers by 7% in the Republic of Ireland and by 4% in Northern Ireland. This contributed to strong growth in both corporate lending, where average loans and advances increased by 32%, and deposits, with Ulster Bank winning a share of new business current accounts well in excess of its historic market share, particularly in the Republic of Ireland. Average mortgage balances grew by 26%, although the rate of growth was slower in the second half when there was some evidence of a more subdued pace of expansion in the mortgage market. The change in business mix resulting from strong growth in corporate lending and mortgages, together with some competitive pressures, led to a modest reduction in net interest margin in the first half, with margin stabilising in the second half.

Non-interest income rose by 8% to £313 million. Ulster Bank achieved good growth in fees from credit cards and ATMs as well as in sales of investment products, which was only partially offset by the introduction of Ulster Bank’s new range of current accounts, which are free of transaction fees.

Total expenses increased by 10% to £600 million, as we continued our investment programme to support the future growth of the business. We recruited additional customer-facing staff, particularly in corporate banking, opened three new business centres and continued with our branch improvement programme. By the end of 2006, 70% of Ulster Bank branches had been upgraded.

During 2006 we successfully completed the migration of our core systems to the RBS Group manufacturing model and, as a result, we now have access to the complete RBS product range.

The credit environment remains benign. Impairment losses rose by £9 million to £104 million, consistent with growth in lending.

 
38

 

Citizens

   
2007
   
2006
   
2005
   
2007
   
2006
   
2005
 
      £m       £m       £m       $m       $m       $m  
Net interest income
    1,975       2,085       2,122       3,954       3,844       3,861  
Non-interest income
    1,147       1,232       1,142       2,295       2,271       2,079  
Total income
    3,122       3,317       3,264       6,249       6,115       5,940  
Direct expenses
                                               
 - staff costs
    741       803       819       1,483       1,480       1,490  
 - other
    717       751       739       1,437       1,385       1,344  
      1,458       1,554       1,558       2,920       2,865       2,834  
Impairment losses
    341       181       131       682       333       239  
Operating profit before tax
    1,323       1,582       1,575       2,647       2,917       2,867  

 
£bn
 
£bn
   
£bn
   
US$bn
   
US$bn
   
US$bn
 
Total assets
  80.4
    82.6       92.2       161.1       162.2       158.8  
Loans and advances to customers - gross
                                         
 - mortgages
  9.5
    9.5       10.9       19.1       18.6       18.8  
 - home equity
  17.9
    17.6       18.5       35.9       34.5       31.8  
 - other consumer
  10.9
    11.7       14.4       21.7       23.2       24.8  
 - corporate and commercial
  18.7
    16.7       17.0       37.6       32.7       29.2  
Customer deposits
  57.4
    54.3       61.7       115.0       106.8       106.3  
Customer deposits (excluding wholesale funding)
 52.4
    51.8       61.1       105.0       101.8       105.2  
Risk-weighted assets
  57.1
    57.6       61.8       114.4       113.1       106.4  
                                           
Average exchange rate - US$/£
2.001
    1.844       1.820                          
Spot exchange rate - US$/£
2.004
    1.965       1.721                          

2007 compared with 2006

Against the background of weaker housing and credit market conditions, Citizens franchise demonstrated resilience in 2007, with a particularly good performance in corporate and commercial banking. Despite m odest growth in net interest margins an d strong fee growth in several products ,   total income fell by 6% to £ 3,122 million due mainly to the weak dollar exchange rate but, i n dollar terms, total income increased by 2% to $6,249 million .   T ight cost control helped limit the fall in operating profit. However, impairment losses increased from 0.31% of loans and advances to 0.60%, resulting in a decrease i n operating profit before tax of 16% to £ 1,323 million , or 9% to $2,647 million in dollar terms .

Net interest income fell by 5% to £ 1,975 million due mainly to the unfavourable dollar exchange rate . In dollar terms, n et interest income rose by 3% to $3,954 milli on. Average loans and advances to customers increased by 4%, with strong growth in corporate and commercial lending, up 13%, with close attention being paid to our risk appetite in light of prevailing market conditions. Average customer deposits increased   by 1% but deposit margins narrowed as a result of deposit pricing competition and continued migration from low-cost checking accounts and liquid savings to higher-cost products. Notwithstanding this migration, Citizens net interest margin increased sligh t ly to 2.80% in 2007, compared with 2.72% in 2006, thanks in part to improved lending spreads in the latter part of the year.

Non-interest income fell by 7% to £ 1,147 million. In dollar terms, n on-interest income rose by 1% to $2,295 million. Business and corporate fees rose strongly, with good results especially in foreign exchange, interest rate derivatives and cash management, driven by increasing cooperation with RBS Corporate Markets. Good progress was also made in credit card issuing, where we increa s ed our customer base by 20%, and in merchant acquiring, where RBS Lynk achieved significant growth, processing 30% more transactions than in 2006 and expanding its merchant base by 5%.

In response to more difficult market conditions Citizens intensified c ost discipline, with a reduction in headcount helping to reduce total expense s by 6%. In dollar terms, total expense growth was limited to 2%, despite enhancements to infrastructure and processes as well as continued investment in growth opportunities incl uding mid - corporate banking, contactless debit cards and merchant acquiring.

Rising losses and increased provisions lifted impairment costs from £ 181 million in 2006 to £ 341 million in 2007. In dollar terms, impairment losses rose from $333 million in 200 6 to $682 million in 2007. Against a background of weaker economic activity the Citizens portfolio is performing well, although we have experienced a reversion from the very low levels of impairment seen in recent years,   reflecting both the planned expansi on of our commercial loan book and the impact of a softer housing market. There has also been an increase in reserving. The average FICO scores on our consumer portfolios, including home equity lines of credit, remain in excess of 700, with 97% of lending   secured. Average loan-to-value ratios at the end of 2007 were 58% on our residential mortgage book and 74% on our home equity book.
 
 
39

 

Business review continued

2006 compared with 2005

Citizens grew its total income by 2% to £3,317 million, while its operating profit rose slightly to £1,582 million. In dollar terms, Citizens total income increased by 3% to $6,115 million and its operating profit before tax by 2% to $2,917 million.

We have achieved good growth in lending volumes, with average loans and advances to customers increasing by 10%. In business lending, average loans excluding finance leases increased by 15%, reflecting Citizens’ success in adding new mid-corporate customers and increasing its total number of business customers by 4% to 467,000. In personal lending, Citizens increased average mortgage and home equity lending by 14%, though the mortgage market slowed in the second half. Average credit card receivables, while still relatively small, increased by 19%.

We increased average customer deposits by 4%, although spot balances at the end of 2006 were little changed from the end of 2005. As interest rates rose further and the US yield curve inverted, we saw migration from low-cost checking and liquid savings to higher-cost term and time deposits. This migration is a principal reason for the decline in Citizens’ net interest margin to 2.72% in 2006, compared with 3.00% in 2005. The decline slowed over the course of the year, with net interest margin in the second half 6 basis points lower than in the first. Lower net interest margins more than offset the benefit of higher average loans and deposits, leaving net interest income marginally lower at $3,844 million.

Non-interest income rose by 8% to £1,232 million. In dollar terms, non-interest income rose by 9% to $2,271 million. Business and corporate fees rose strongly, with good results especially in foreign exchange, interest rate derivatives and cash management benefiting from increased activity with Corporate Markets. There was good progress in debit cards, where issuance has been boosted by the launch in September of our "Everyday Rewards" programme. Citizens has also become the US’s leading issuer of Paypass™ contactless debit cards, with 3.65 million cards issued. Our credit card customers increased by 20%, whilst RBS Lynk, our merchant acquiring business, also achieved significant growth, processing 40% more transactions than it did in 2005 and expanding its merchant base by 11%.

Total expenses were flat, reflecting tight cost control and a 5% reduction in headcount, despite continued investment in growth opportunities such as mid-corporate banking, contactless debit cards, merchant acquiring and supermarket banking.

Citizens continued to expand its branch network. Our partnership with Stop & Shop Supermarkets has helped us to expand our supermarket banking franchise into New York, while in October we announced the purchase of GreatBanc, Inc., strengthening our position in the Chicago market and making us the 4th largest bank in the Chicago area, based on deposits. The acquisition was completed in February 2007.

Impairment losses totalled £181 million ($333 million), representing just 0.31% of loans and advances to customers and illustrating the prime quality of our portfolio. Underlying strong credit quality remained unchanged as our portfolio grew, with risk elements in lending and problem loans representing 0.32% of loans and advances, the same level as in 2005. Our consumer lending is to prime customers with average FICO scores on our portfolios, including home equity lines of credit, in excess of 700, and 95% of lending is secured.

 
40

 

RBS Insurance

   
2007
   
2006
   
2005
 
      £m       £m       £m  
Earned premiums
    5,607       5,713       5,641  
Reinsurers’ share
    (220 )     (212 )     (246 )
Insurance premium income
    5,387       5,501       5,395  
Net fees and commissions
    (465 )     (486 )     (449 )
Other income
    734       664       543  
Total income
    5,656       5,679       5,489  
Direct expenses
                       
– staff costs
    297       319       316  
– other
    447       426       411  
      744       745       727  
Gross claims
    4,091       4,030       3,903  
Reinsurers’ share
    (81 )     (60 )     (76 )
Net claims
    4,010       3,970       3,827  
Contribution
    902       964       935  
Allocation of Manufacturing costs
    219       215       208  
Operating profit before tax
    683       749       727  
                         
In-force policies (000’s)
                       
– Own-brand motor
    6,713       6,790       6,580  
– Own-brand non-motor (home, rescue, pet, HR24)
    3,752       3,759       3,762  
– Partnerships and broker (motor, home, rescue, SMEs, pet, HR24)
    9,302       11,242       11,317  
General insurance reserves – total (£m)
    8,192       8,068       7,776  

2007 compared with 2006

RBS Insurance has made good progress in 2007 in competitive markets. Total income was maintained at £5,656 million, in line with 2006 levels, with growth in our own-brand businesses offset by a decline in partnerships.

Operating profit before tax declined by 9% to £683 million, reflecting the impact of the severe flooding experienced in June and July. Excluding the £274 million impact of the floods, contribution grew by 22% and operating profit by 28%, supported by strong claims management and the benefits of improved risk selection in this and prior years. We have continued to focus on selective underwriting of more profitable business.

Our own-brand businesses have performed well, with income rising by 1% and contribution growing by 4%. Excluding the impact of the floods, own-brand contribution grew by 24%. In the UK motor market we have pursued a strategy of targeting lower risk drivers and have increased premium rates to offset claims inflation, improving profitability by implementing heavier price increases in higher risk categories. Our international businesses performed well, with Spain delivering strong profit growth while, in line with plan, our German and Italian businesses also achieved profitability in 2007. Home insurance grew across all of our own brands in the second half, and we achieved particular success in the distribution of home policies through our bank branches, with sales up 40%.

In our partnerships and broker business, providing underwriting and processing services to third parties, we have concentrated on more profitable opportunities and have consequently not renewed a number of large rescue contracts. We also pulled back from some less profitable segments of the broker market. This resulted in a 17% reduction in in-force policies, but income fell by only 2%. Contribution from partnerships and brokers fell by 22% as a result of flood-related claims. Excluding the impact of the floods, contribution from partnerships and brokers increased by 18%.

For RBS Insurance as a whole, insurance premium income, net of fees and commissions, was 2% lower at £4,922 million, reflecting modest growth in our own brands offset by a 5% decline in the partnerships and broker segment. Other income rose by 11% to £734 million, reflecting increased investment income.

Total expenses were held flat at £963 million. Within this, staff costs reduced by 7%, reflecting our continued focus on improving efficiency whilst maintaining service standards. A 5% rise in non-staff costs reflects increased marketing investment in our own brands.

Net claims rose by 1% to £4,010 million. Gross claims relating to the floods in June and July cost more than £330 million, with a net impact, after allowing for profit sharing and reinsurance, of £274 million. Excluding the impact of the floods, net claims costs were reduced by 7%. In the motor book, while average claims costs have continued to rise, this has been mitigated by improvements in risk selection and management and by continuing efficiencies in claims handling.

The UK combined operating ratio for 2007, including manufacturing costs, increased to 98.0%, reflecting a higher loss ratio and the reduction in partnership income. Excluding the impact of the floods, the combined operating ratio was 91.9%.

 
41

 

Business review continued

2006 compared with 2005

RBS Insurance increased total income by 3% to £5,679 million, with contribution also rising by 3% to £964 million and operating profit before tax by the same percentage to £749 million.

We achieved overall policy growth of 1% in our businesses including excellent progress in our European businesses. Our joint venture in Spain grew policy numbers by 14% to 1.34 million.

In the UK we have grown our own-brand motor book by 3% whilst focusing on more profitable customers acquired through our direct brands, with good results achieved through the internet channel, which accounted for half of all new own-brand motor policies last year.

We implemented price rises in motor insurance in the second half of the year, and average motor premium rates across the market increased in the fourth quarter. Higher premium rates will, however, take time to feed through into income, and competition on prices remains strong.

Our own-brand non-motor personal lines policies were flat, despite particularly good progress in Tesco Personal Finance. SME has also performed well with policies sold through our intermediary business growing by 10%.

However, some of our partnership books continue to age and we did not renew a number of other partnerships. As a result, the number of partnership policies in force fell by 1%.

Insurance premium income was up 2% to £5,501 million, reflecting a modest overall increase in the total number of in-force policies.

Net fees and commissions payable increased by 8% to £486 million, whilst other income rose by 22% to £664 million, reflecting increased investment income.

Total expenses rose by 3% to £960 million. Good cost discipline held direct expenses to £745 million, up 2%. Staff costs rose by 1%, reflecting improved efficiency despite continued investment in service standards. A 4% rise in non-staff costs included increased marketing expenditure to support growth in continental Europe.

Net claims rose by 4% to £3,970 million. The environment for home claims remained benign, whilst underlying increases in average motor claims costs were partially offset by purchasing efficiencies and improvements in risk management.

The UK combined operating ratio for 2006, including Manufacturing costs, was 94.6%, compared with 93.4% in 2005, reflecting a higher loss ratio and the discontinuation of some partnerships.

 
42

 

Manufacturing

   
2007
   
2006
   
2005
 
      £m       £m       £m  
Staff costs
    763       762       724  
Other costs
    2,151       2,110       2,052  
Total Manufacturing costs
    2,914       2,872       2,776  
Allocated to divisions
    (2,914 )     (2,872 )     (2,776 )
                   
Analysis of Manufacturing costs:
                       
Group Technology
    984       974       959  
Group Property
    962       932       857  
Customer Support and other operations
    968       966       960  
Total Manufacturing costs
    2,914       2,872       2,776  

2007 compared with 2006

Manufacturing costs increased by 1% to £2,914 million, as further improvements in productivity enabled us to support growth in business volumes and to maintain high levels of customer satisfaction while continuing to invest in the further development of our business. Staff costs were flat, as salary inflation was offset by reduced headcount in Operations, resulting from process efficiencies. Other costs increased by 2%, reflecting property investment and continued growth in the volumes of transactions handled.

Group Technology costs remained under tight control, increasing by only 1% to £984 million, as significant improvements in productivity were balanced by investment in software development.

Group Property costs rose by 3% to £962 million, reflecting refurbishment and expansion of the Ulster Bank network and continuing investment to support the strong growth of our business in Europe and Asia, including the opening of a new Corporate Markets office in Paris and further development of our office portfolio in India and Singapore.

Customer Support and other operations costs remained broadly flat at £968 million, with further significant improvements in productivity enabling us to continue to absorb significant increases in service volumes. At the same time we maintained our focus on service quality, and our UK-based telephony centres continued to record market-leading customer satisfaction scores. Our investment in process re-engineering across our operational centres under the ‘Work-Out’ banner is expected to deliver further improvements in efficiency.

2006 compared with 2005

Manufacturing costs increased by 3% to £2,872 million, benefiting from investment in efficiency programmes while supporting business growth and maintaining high levels of customer satisfaction. Staff costs rose by 5%, with increases in Group Technology partially offset by reduced headcount in Operations.

Group Technology costs were 2% higher at £974 million, as we achieved significant improvements in productivity balanced by investment in software development. In the biggest integration project undertaken since NatWest, we brought Ulster Bank onto the RBS technology platform.

Group Property costs increased by 9% to £932 million, reflecting the continuation of our branch improvement programme and ongoing investment in major operational centres, including Manchester, Birmingham and Glasgow.

Customer Support and other operations held costs virtually flat at £966 million and, like Group Technology, achieved significant improvements in productivity. At the same time we maintained our focus on service quality, and our UK-based telephony centres continued to record market-leading customer satisfaction scores. Our investment in ‘lean manufacturing’ approaches across our operational centres is expected to deliver further improvements in efficiency.

 
43

 
 
RFS Holdings
 
   
RFS Holdings
 excluding
 minority interest
   
 
RFS Holdings
 minority interest
 
      £m       £m  
Net interest income
    275       1,144  
Non-interest income
    539       437  
Total income
    814       1,581  
Operating expenses and insurance claims
    864       1,140  
      (50 )     441  
Impairment losses
    65       198  
Contribution and operating profit before tax
    (115 )     243  
                 
   
£bn
   
£bn
 
Total assets
    533.9       240.5  
Total liabilities
    511.5       215.8  
                 

RFS Holdings as a whole recorded income totalling £2,395 million and operating profit from continuing activities of £128 million for the period from 17 October to 31 December 2007. RFS Holdings excluding minority interests accounted for total income of £814 million. Trading profits of these businesses totalled £49 million offset by £91 million of credit market write-downs.

44

Business review  continued

Central items

   
2007
   
2006
   
2005
 
      £m       £m       £m  
Funding and corporate costs
    289       862       950  
Departmental and other costs
    461       442       402  
      750       1,304       1,352  
Allocation of Manufacturing costs
    146       143       140  
Total central Items
    896       1,447       1,492  

2007 compared with 2006

Central costs were substantially lower, reflecting in part the gains realised on a number of planned disposals that formed part of the Group’s funding arrangements for the acquisition of ABN AMRO. These gains contributed to a reduction of £717 million in funding and corporate costs, which also benefited from a reduction of £152 million in the carrying value of our own debt accounted for at fair value and the receipt of a dividend on our investment in Bank of China. These benefits were partially offset by funding costs of £144 million relating to ABN AMRO and goodwill payments amounting to £119 million in respect of current account administration fees. Funding and corporate costs, which include realised gains totalling £ 475 million, were £289 million, 66% lower than in 2006.
 
Departmental and other costs increased by 4% to £461 million. This largely reflects the centralisation of certain functions and increased regulatory requirements.

2006 compared with 2005

Total central items decreased by 3% to £1,447 million.

Funding and corporate costs were 9% lower at £862 million, largely reflecting a year on year reduction of £41 million in IFRS-related volatility. The Group hedges its economic risks, and volatility attributable to derivatives in economic hedges that do not meet the criteria in IFRS for hedge accounting is transferred to the Group’s central treasury function.

Departmental and other costs were 10% higher at £442 million largely attributable to additional pension costs and higher securitisation costs.

 
45

 

Employee numbers at 31 December (full time equivalents rounded to the nearest hundred)

   
2007
   
2006
   
2005
 
Global Banking & Markets
    10,300       8,600       7,400  
UK Corporate Banking
    9,500       8,800       8,400  
Retail
    37,500       38,900       39,600  
Wealth Management
    5,000       4,500       4,200  
Ulster Bank
    6,400       5,600       5,100  
Citizens
    22,500       23,100       24,400  
RBS Insurance
    17,300       17,500       19,300  
Manufacturing
    25,200       25,400       26,100  
Centre
    2,900       2,600       2,500  
      136,600       135,000       137,000  
RFS Holdings
    89,800              
Group total
    226,400       135,000       137,000  

2007 compared with 2006

The number of employees at 31 December 2007 was 226,400, an increase of 91,400 compared with the previous year, of which the acquisition of ABN AMRO by RFS Holdings added 89,800 employees.
 
2006 compared with 2005

The number of employees at 31 December 2006 was 135,000, a decrease of 2,000 compared with the prior year.

 
46

 

Business review continued

Consolidated balance sheet
at 31 December 2007

   
2007
   
2006
 
      £m       £m  
Assets
               
Cash and balances at central banks
    17,866       6,121  
Treasury and other eligible bills
    18,229       5,491  
Loans and advances to banks
    219,460       82,606  
Loans and advances to customers
    829,250       466,893  
Debt securities
    276,427       127,251  
Equity shares
    53,026       13,504  
Settlement balances
    16,589       7,425  
Derivatives
    337,410       116,681  
Intangible assets
    48,492       18,904  
Property, plant and equipment
    18,750       18,420  
Prepayments, accrued income and other assets
    19,066       8,136  
Assets of disposal groups
    45,954        
Total assets
    1,900,519       871,432  
Liabilities
               
Deposits by banks
    312,633       132,143  
Customer accounts
    682,365       384,222  
Debt securities in issue
    273,615       85,963  
Settlement balances and short positions
    91,021       49,476  
Derivatives
    332,060       118,112  
Accruals, deferred income and other liabilities
    34,024       15,660  
Retirement benefit liabilities
    496       1,992  
Deferred taxation
    5,510       3,264  
Insurance liabilities
    10,162       7,456  
Subordinated liabilities
    37,979       27,654  
Liabilities of disposal groups
    29,228        
Total liabilities
    1,809,093       825,942  
                 
Minority interests
    38,388       5,263  
Equity owners
    53,038       40,227  
Total equity
    91,426       45,490  
                 
Total liabilities and equity
    1,900,519       871,432  
                 
Analysis of repurchase agreements included above
               
                 
Reverse repurchase agreements and stock borrowing
               
Loans and advances to banks
    175,941       54,152  
Loans and advances to customers
    142,357       62,908  
      318,298       117,060  
Repurchase agreements and stock lending
               
Deposits by banks
    163,038       76,376  
Customer accounts
    134,916       63,984  
      297,954       140,360  


 
47

 
 
Overview of consolidated balance sheet
 
Total assets of £ 1,900.5 billion at 31 December 2007 were up £ 1,029.1 billion compared with 31 December 2006, of which £ 774.2 billion relates to the acquisition of ABN AMRO. The remaining increa se in total assets , up £ 254.9 billion, 29% to £ 1,126.3 billion, largely reflect ed an increase in derivative assets, which was accompanied by a corresponding increase in derivative liabilities, and secured financing through reverse repurchase agreements and stock borrowing ("reverse repos") and lending growth across all divisions.

Treasury and other eligible bills increased by £ 12.7 billion to £ 18.2 billion. The acquisition of ABN AMRO added £ 1.7 billion with the remaining increase of £ 11.0 billion to £ 16.5 billion due to increased trading activity.

Loans and advances to banks increased by £ 136.9 billion to £ 219.5 billion with reverse repos up by £ 121.8 billion to £ 175.9 billion.   The acquisition of ABN AMRO added £ 122.1 billion.  The remaining increase in lo ans and advances to banks was £ 14.8 billion, 18%, to £ 97.4 billion of which reverse repos increased by £ 13.5 billion, 25% to £ 67.6 billion and bank placings increased by £ 1.3 billion, 5%, to £ 29.8 billion.

Loans and advances to customers rose by £ 362.4 billion to £ 829.3 billion. Within this, reverse repos increased by £ 79.4 billion to £ 142.4 billion. The acquisition of ABN AMRO added £ 285.5 billion.  The remaining increase in l oans and advances to customers w as £ 76.9 billion, 16%, to £ 543.8 billion with reverse repos increasing by £ 16.1 billion, 26% to £ 79.1 billion. Excluding reverse repos, lending rose by £ 60.8 billion, 15% to £ 464.7 billion, reflecting growth across all divisions.

Debt securities increased by £ 149.2 billion to £ 276.4 billion of which £ 121.8 billion related to the acquisition of ABN AMRO. The remaining increase of £ 27.4 billion, 22%, to £ 154.6 billion was principally due to increased trading book holdings in Corporate Markets.

Equity shares rose by £ 39.5 billion to £ 53.0 billion primar ily reflecting the acquisition of ABN AMRO, partially offset by a £ 0.8 billion reduction in the value of the Bank of China shareholding.

Intangible assets increased by £ 29.6 billion to £ 48.5 billion due to the acquisition of ABN AMRO and represented goodw ill of £ 24.5 billion and other intangible assets of £ 5.1 billion.

Property, plant and equipment were up £ 0.3 billion, 2% to £ 18.8 billion. The acquisition of ABN AMRO added £ 2.2 billion which was largely offset by the sale of the Canary   Wharf investment propertie s and sale and leaseback transactions in the UK and US.

Settlement balances rose £ 9.2 billion to £ 16.6 billion. The acquisition of ABN AMRO added £ 11.3 billion, but was partially offset by a reduction of £ 2.1 billion, 28% to £ 5.3 billion as a result of reduced cust omer activity.

Derivatives, assets and liabilities increased reflecting the acquisition of ABN AMRO, growth in trading volumes and the effects of interest and exchange rate movements amidst current market conditions.

Prepayments, accrued income and other assets were up £ 10.9 billion to £ 19.1 billion primarily reflecting the acquisition of ABN AMRO.

Assets and liabilities of disposal groups comprise those business units of ABN AMRO that were acquired exclusively with a view to disposal, including Banca An tonveneta, Asset Management and Private Equity.

Deposits by banks rose by £ 180.5 billion to £ 312.6 billion of which repurchase agreements and stock lending (“ repos” ) were up £ 86.7 billion to £ 163.0 billion. The acquisition of ABN AMRO added £ 169.8 billion .  The remaining increase in deposits by banks was £ 10.7 billion, 8% to £ 142.8 billion. Inter-bank deposits were up £ 11.9 billion, 21% at £ 67.7 billion, partially offset by a reduction in repos down £ 1.2 billion, 2% to £ 75.1 billion.

Customer accounts wer e up £ 298.1 billion to £ 682.4 billion with repos up £ 70.9 billion to £ 134.9 billion. The acquisition of ABN AMRO added £ 240.3 billion.  The remaining increase in customer accounts w as £ 57.8 billion, 15% at £ 442.1 billion with repos up £ 11.0 billion, 17% t o £ 75.0 billion. Excluding repos, deposits rose by £ 46.8 billion, 15%, to £ 367.1 billion with good growth in all divisions.

Debt securities in issue have increased by £ 187.7 billion to £ 273.6 billion, of which £ 129.0 billion related to the acquisition of ABN AMRO .

Set tlement balances and short positions were up £ 41.5 billion to £ 91.0 billion. The acquisition of ABN AMRO added £ 37.1 billion, with the remaining increase of £ 4.4 billion, 9% to £ 53.8 billion reflecting growth in c ustomer activity.

Accruals, deferred income and other liabilities increased £ 18.4 billion to £ 34.0 billion largely reflecting the acquisition of ABN AMRO.

Deferred taxation liabilities rose by £ 2.2 billion, 69% to £ 5.5 billion largely due to the acquisit ion of ABN AMRO.

Subordinated liabilities were up £ 10.3 billion, 37% to £ 38.0 billion reflecting t he acquisition of ABN AMRO . The issue of £ 1.0 billion dated loan capital and £ 0.7 billion movement in exchange rates was offset by the redemption of £ 0.7 billion dated loan capital, £ 0.4 billion undated loan capital and £ 0.6 billion non-cumulative preference shares.

Equity minority interests increased by £ 33.1 billion to £ 38.4 bi llion reflecting £ 33.8 billion in respect of the acquisition of ABN AMRO, partially offset by a reduction of £ 0.4 billion in the value of the investment in Bank of China.

Owners equity increased by £ 12.8 billion, 32%, to £ 53.0 billion.  The profit for th e year of £ 7.6 billion, issue of £ 2.7 billion of ordinary share capital, £ 3.2 billion of non-cumulative fixed rate equity preference shares and £ 1.1 billion of other paid-in equity to fund the Group's investment in ABN AMRO, together with other issues of £ 0.4 billion non-cumulative fixed rate equity preference shares and £ 0.1 billion of ordinary shares in respect of the exercise of share options, a £ 1.5 billion net decrease after tax in the Group's pension liability and £ 0.4 billion resulting from the effe c t of exchange rates, were partly offset by the payment of the 2006 final ordinary dividend and the 2007 interim dividend, £ 3.0 billion and preference dividends of £ 0.3 billion, £ 0.5 billion reduction in available-for-sale reserves, and a £ 0.4 billion decr e ase in cash flow hedging reserve.


 
48

 

Business review continued

Cash flow

   
2007
   
2006
   
2005
 
      £m       £m       £m  
Net cash flows from operating activities
    25,604       17,441       4,140  
Net cash flows from investing activities
    15,999       6,645       (2,612 )
Net cash flows from financing activities
    29,691       (1,516 )     (703 )
Effects of exchange rate changes on cash and cash equivalents
    6,010       (3,468 )     1,703  
Net increase in cash and cash equivalents
    77,304       19,102       2,528  

2007

The major factors contributing to the net cash inflow from operating activities of £25,604 million were the increase of £28,261 million in operating liabilities less operating assets and the profit before tax of £9,900 million, partly offset by the elimination of foreign exchange differences of £10,282 million and income taxes paid of £2,442 million.

The acquisition of ABN AMRO, included within net investment in business interests and intangible assets of £13,640 million, was the largest element giving rise to net cash flows from investing activities of £15,999 million, with cash and cash equivalents acquired of £60,093 million more than offsetting the cash consideration paid of £45,856 million. Net sales and maturities of securities of £1,987 million and net disposals of property, plant and equipment, £706 million less the net cash outflow of £597 million in respect of other acquisitions and disposals represented the other principle factors.

Net cash flows from financing activities of £29,691 million primarily relate to the cash injection of £31,019 million from the consortium partners in relation to the acquisition of ABN AMRO, together with the issue of £4,829 million of equity securities and £1,018 million of subordinated liabilities, offset in part by dividend payments of £3,411 million, the repayment of £1,708 million subordinated liabilities, interest on subordinated liabilities of £1,522 million and the redemption of £545 million of minority interests.

2006

The major factors contributing to the net cash inflow from operating activities of £17,441 million were the profit before tax of £9,186 million adjusted for the elimination of foreign exchange differences of £4,516 million and depreciation and amortisation of £1,678 million, together with an increase of £3,980 million in operating liabilities less operating assets.

Net sales and maturities of securities of £8,000 million was partially offset by net purchases of property, plant and equipment of £1,292 million, resulting in the net cash inflow from investing activities of £6,645 million.

The issue of £671 million of equity preference shares, £3,027 million of subordinated liabilities and proceeds of £1,354 million from minority interests issued were more than offset by dividend payments of £2,727 million, purchase of ordinary shares amounting to £991 million, repayment of £1,318 million of subordinated liabilities and interest on subordinated liabilities of £1,409 million, resulting in a net cash outflow from financing activities of £1,516 million.

2005

The major factors contributing to the net cash inflow of £4,140 million from operating activities in 2005 were the profit before tax of £7,936 million less elimination of foreign exchange differences of £3,060 million, increases in deposits and debt securities in issue of £56,571 million, and increases in short positions and settlement balances of £10,326 million, partially offset by increases in securities of £28,842 million and increases in loans and advances of £36,778 million.

Net purchases of property, plant and equipment of £2,592 million, including operating lease assets and computer and other equipment, were the main contributors to the net cash outflow from investing activities of £2,612 million.

The issue of £1,649 million preference shares and £1,234 million subordinated debt were more than offset by dividend payments of £2,007 million and the repayment of £1,553 million of subordinated liabilities, resulting in a net cash outflow from financing activities of £703 million.

 
49

 

Capital resources

The following tables analyse the Group’s regulatory capital resources at 31 December:

   
IFRS
2007
   
IFRS
2006
   
IFRS
2005
 
      £m       £m       £m  
Capital base
                       
Tier 1 capital
    44,364       30,041       28,218  
Tier 2 capital
    33,693       27,491       22,437  
Tier 3 capital
    200              
      78,257       57,532       50,655  
Less: investments in insurance subsidiaries, associated
                       
undertakings and other supervisory deductions
    (10,283 )     (10,583 )     (7,282 )
Total capital
    67,974       46,949       43,373  
                         
Risk-weighted assets
                       
Banking book:
                       
On-balance sheet
    480,200       318,600       303,300  
Off-balance sheet
    84,600       59,400       51,500  
Trading book
    44,200       22,300       16,200  
      609,000       400,300       371,000  
                   
Risk asset ratios
 
%
   
%
   
%
 
Tier 1
    7.3       7.5       7.6  
Total
    11.2       11.7       11.7  

 
       
UK GAAP
2004
   
UK GAAP
2003
 
          £m       £m  
Capital base
                   
Tier 1 capital
        22,694       19,399  
Tier 2 capital
        20,229       16,439  
          42,923       35,838  
Less: investments in insurance subsidiaries, associated
                   
undertakings and other supervisory deductions
        (5,165 )     (4,618 )
Total capital
        37,758       31,220  
                     
Risk-weighted assets
                   
Banking book:
                   
On-balance sheet
        261,800       214,400  
Off-balance sheet
        44,900       36,400  
Trading book
        17,100       12,900  
          323,800       263,700  
                 
Risk asset ratios
     
%
   
%
 
Tier 1
        7.0       7.4  
Total
        11.7       11.8  
 
Note: The data for 2003 and 2004 in the table above are under UK GAAP as previously published and regulated. As from 1 January 2005, the Group is regulated on an IFRS basis.

It is the Group’s policy to maintain a strong capital base, to expand it as appropriate and to utilise it efficiently throughout its activities to optimise the return to shareholders while maintaining a prudent relationship between the capital base and the underlying risks of the business. In carrying out this policy, the Group has regard to the supervisory requirements of the Financial Services Authority (“FSA”). The FSA uses Risk Asset Ratio (“RAR”) as a measure of capital adequacy in the UK banking sector, comparing a bank’s capital resources with its risk-weighted assets (the assets and off-balance sheet exposures are ‘weighted’ to reflect the inherent credit and other risks); by international agreement, the RAR should be not less than 8% with a tier 1 component of not less than 4%. At 31 December 2007, the Group’s total RAR was 11.2% (2006 – 11.7%) and the tier 1 RAR was 7.3% (2006 – 7.5%). For details of the Group’s current capital ratio targets, you should read “Business review – Recent Developments – Capital”.
 

 
50

 

 
Business review continued

Risk and capital management
Governance


The Group Board of directors sets the overall risk appetite and philosophy; the risk and capital framework underpins delivery of the Board’s strategy. The Board is supported by three committees:

·
Group Audit Committee (“GAC”) , comprising independent non-executive directors, focuses on financial reporting and application of accounting policies as part of the internal control and risk assessment framework. GAC monitors the identification, evaluation and management of all significant risks throughout the Group. This work is supported by Group Internal Audit, which provides an independent assessment of the design, adequacy and effectiveness of internal controls.

·
Advances Committee (“AC”) , reporting to the Board, deals with transactions that exceed the Group Credit Committee’s delegated authority.

·
Group Executive Management Committee (“GEMC”) , an executive committee, ensures that implementation of strategy and operations are in line with the agreed risk appetite. GEMC is supported by the following:

 
-
Group Risk Committee (“GRC”) recommends and approves limits, processes and policies that ensure the effective management of all material non-balance sheet risks across the Group.
     
 
-
Group Credit Committee (“GCC”) approves credit proposals under authority delegated to it by the Board and/or Advances Committee.
     
 
-
Group Asset and Liability Management Committee (“GALCO”) is responsible for identifying, managing and controlling the Group balance sheet risks. These risks are managed by setting limits and controls for capital adequacy, funding and liquidity, intra-group exposures, and non-trading interest rate, equity and foreign currency risk.

Risk and capital

It is the Group’s policy to optimise return to shareholders while maintaining a strong capital base and credit rating to support business growth and meet regulatory capital requirements at all times.

On 22 April 2008, the Group announced that the Board has raised its target range for the Group’s Tier 1 capital ratio to 7.5 per cent. to 8.5 per cent. and has set a target for the core Tier 1 capital ratio of in excess of 6 per cent. at 31 December 2008 on a proportional consolidated basis. Prior to that time, previous guidance given by the Group referred to a 7 per cent. to 8 per cent. target range for the Tier 1 capital ratio, with 25 per cent. to 30 per cent. preference share content, but with no target range set for the core Tier 1 capital ratio. The target ranges are in excess of minimum regulatory requirements.
 
Capital adequacy and risk management are closely aligned. The Group undertakes a regular assessment of its internal capital requirement based on a quantification of the material risks to which it is exposed. This assessment includes the use of stress tests to assess whether the Group’s capital resources are adequate to remain above minimum requirements during a macroeconomic recession. The results of this internal capital assessment are reviewed by the Group Board and are used to ensure the adequacy of the Group’s available capital resources, to measure risk-adjusted returns, to inform the annual business and financial planning process and to inform the Board’s approval of risk appetite limits.

The allocation of capital resources to divisions is determined as part of the annual business and financial planning process.

Risk appetite is measured as the maximum level of retained risk the Group will accept to deliver its business objectives. Risk appetite is generally defined through both quantitative and qualitative techniques including stress testing, risk concentration, value-at-risk and risk underwriting criteria, ensuring that appropriate principles, policies and procedures are in place and applied.
 
51

 
The main risks facing the Group are shown below. These should be considered in conjunction with the Risk factors set out on pages 13 to 15 which could affect the Group’s performance.

·
Credit risk: is the risk arising from the possibility that the Group will incur losses from the failure of customers to meet their obligations.
   
·
Funding and liquidity risk: is the risk the Group is unable to meet its obligations as they fall due.
   
·
Market risk: the Group is exposed to market risk because of positions held in its trading portfolios and its non-trading businesses.
   
·
Pension obligation risk: is the risk that the liabilities of the Group’s various defined benefit pension schemes will exceed their assets as a result of which the Group is required or chooses to make additional contributions to schemes.
   
·
Equity risk: reflects the variability in the value of equity investments resulting in gains or losses.
   
·
Insurance risk: the Group is exposed to insurance risk, either directly through its businesses or through using insurance as a tool to mitigate other risk exposures.
   
·
Operational risk: is the risk arising from the Group’s people, processes, systems, physical assets and external events.
   
·
Regulatory risk: is the risk arising from failing to meet the requirements and expectations of the Group’s many regulators, or from a failure to address or implement any change in these requirements or expectations.

These risk and capital management processes performed well throughout 2007, and continued working through the market disruption seen since August 2007.

Management responsibilities

All staff have a role to play in the day to day management of risk in their division, in line with Group policy, which is set and managed by specialist staff in:

·
Risk Management: credit, market, regulatory, enterprise and insurance risk, together with risk analytics.
   
·
Group Treasury: balance sheet, capital management, intra-group credit exposure, funding and liquidity and hedging policies.

Independence underpins the approach to risk management, which is reinforced throughout the Group by appropriate reporting lines.

 
52

 
Business review continued

Credit risk

Credit risk is managed to achieve sustainable and superior risk-reward performance whilst maintaining exposures within acceptable risk appetite parameters. This is achieved through the combination of governance, policies, systems and controls, underpinned by sound commercial judgement as described below.

·
Policies and risk appetite: policies provide clarity around the required Group framework for the assessment, approval, monitoring and management of credit risk where risk appetite sets the tolerance of loss. Limits are used to manage concentration risk by single name, sector and country.
   
·
Decision makers: credit authority is granted to independent persons or committees with the appropriate experience, seniority and commercial judgement. Credit authority is not extended to relationship managers. Specialist internal credit risk departments independently oversee the credit process and make credit decisions or recommendations to the appropriate credit committee.
   
·
Models: credit models are used to measure and assess risk decisions and to aid on-going monitoring. Measures, such as Probability of Default, Exposure at Default, Loss Given Default (see below) and Expected Loss are calculated using duly authorised models. All credit models are subject to independent review prior to implementation and existing models are reviewed on at least an annual basis.
   
·
Mitigation techniques to reduce the potential for loss: credit risk may be mitigated by the taking of financial or physical security, the assignment of receivables or the use of credit derivatives, guarantees, risk participations, credit insurance, set off or netting.
   
·
Risk systems and data quality: systems are well organised to produce timely, accurate and complete inputs for risk reporting and to administer key credit processes.
   
·
A nalysis and reporting: portfolio analysis and reporting are used to ensure the identification of emerging concentration risks and adverse movements in credit risk quality.
   
·
Stress testing: stress testing forms an integral part of portfolio analysis, providing a measure of potential vulnerability to exceptional but plausible economic and geopolitical events which assists management in the identification of risk not otherwise apparent in more benign circumstances. Stress testing informs risk appetite decisions.
   
·
Portfolio management: active management of portfolio concentrations as measured by risk reporting and stress testing, where credit risk may be mitigated through promoting asset sales, buying credit protection or curtailing risk appetite for new transactions.
   
·
Credit stewardship: customer transaction monitoring and management is a continuous process, ensuring performance is satisfactory and that documentation, security and valuations are complete and up to date.
   
·
Problem debt identification: policies and systems encourage the early identification of problems and the employment of specialised staff focused on collections and problem debt management.
   
·
Provisioning: independent assessment using best practice models for collective and latent loss. Professional evaluation is applied to individual cases, to ensure that such losses are comprehensively identified and adequately provided for.
   
·
Recovery: maximising the return to the Group through the recovery process.

Basel II

RBS has received agreement (called ‘a waiver’) from the UK Financial Services Authority to adopt the Advanced Internal Ratings Based (AIRB) approach for calculating capital requirements for the majority of the business with effect from 1 January 2008. The Group, therefore, will be one of a small number of banks whose risk systems and approaches have achieved the advanced standard for credit, the most sophisticated available under the new Basel II framework.

The AIRB approach to Basel II is based on the following metrics.

·
Probability of default (“PD”): the likelihood that a customer will fail to make full and timely repayment of credit obligations over a one year time horizon. Customers are assigned an internal credit grade which corresponds to probability of default. Every customer credit grade across all grading scales in the Group can be mapped to a Group level credit grade (see page 55).
   
·
Exposure at default (“EAD”): such models estimate the expected level of utilisation of a credit facility at the time of a borrower’s default. The EAD is typically higher than the current utilisation (e.g. in the case where further drawings are made on a revolving credit facility prior to default) but will not typically exceed the total facility limit.
   
·
Loss given default (“LGD”): models estimate the economic loss that may occur in the event of default, being the debt that cannot be recovered. The Group’s LGD models take into account the type of borrower, facility and any risk mitigation such as security or collateral held.
 
53

 
Credit risk assets

Credit risk assets are an internal risk measure of the Group’s exposure to customers. These consist of loans and advances (including overdraft facilities), instalment credit, finance lease receivables, debt securities and other traded instruments across all customer types.

 
2007
2006
2005
Credit risk assets
£bn
£bn
£bn
Corporate Markets
     
– Global Banking & Markets
330.2
233.4
206.5
– UK Corporate Banking
86.8
76.0
66.5
Retail Markets
     
– Retail
112.8
108.1
103.2
– Wealth Management
11.7
10.0
8.9
Ulster Bank
46.5
37.0
31.9
Citizens
71.8
67.5
74.5
RBS Insurance
9.0
7.2
6.7
RFS Holdings excluding minority interest
131.8
RFS Holdings minority interest
206.0
 
1,006.6
539.2
498.2

Excluding reverse repurchase agreements, credit risk assets as at 31 December 2007 were £1,006.6 billion (2006 – £539.2 billion), an increase of £467.4 billion during the year of which £337.8 billion arose from the acquisition of ABN AMRO.

An analysis of reverse repurchase agreements is shown below.

 
2007
2006
2005
Reverse repurchase agreements
£bn
£bn
£bn
Banks
67.6
54.2
41.8
Customers
79.1
62.9
48.9
RFS Holdings excluding minority interest
169.9
RFS Holdings minority interest
1.7
 
318.3
117.1
90.7

Reverse repurchase agreements as at 31 December 2007 were £318.3 billion (2006 – £117.1 billion), an increase of £201.2 billion of which £171.6 billion arose from the acquisition of ABN AMRO.
 
54

 
Business review continued

Credit risk asset quality

Internal reporting and oversight of risk assets is principally differentiated by credit ratings. Internal ratings are used to assess the credit quality of borrowers. Customers are assigned an internal credit grade based on various grading models that reflect the probability of default. All credit ratings across the Group map to a Group level asset quality scale.

Expressed as an annual probability of default, the upper and lower boundaries and the midpoint for each of these Group level asset quality grades are as follows:

 
Annual probability of default
 
 
Minimum
Midpoint
Maximum
S&P
Asset quality grade
%
%
%
equivalent
AQ1
0.00
0.10
0.20
AAA to BBB-
AQ2
0.21
0.40
0.60
BB+ to BB
AQ3
0.61
1.05
1.50
BB- to B+
AQ4
1.51
3.25
5.00
B+ to B
AQ5
5.01
52.50
100.00
B and below

Distribution of credit risk assets by asset quality

As at 31 December 2007,  exposure to investment grade counterparties (AQ1) accounted for 47% (2006 – 46%) of credit risk assets and 96% (2006 – 97%) of exposures were to counterparties rated AQ4 or higher. The exposure to the lowest asset quality (AQ5) was 4% (2006 – 3%).


Note: Graph data are shown net of provisions and reverse repurchase agreements.
 
55

 
Distribution of credit risk assets by industry sector
 
Industry analysis plays an important part in assessing potential concentration risk from within the loan portfolio. Particular attention is given to industry sectors where the Group believes there is a high degree of risk or potential for volatility in the future.
 
The Group also uses scenario analysis and stress testing in order to monitor the risk to clusters of correlated industry sectors.
 

Note: Graph data are shown net of provisions and reverse repurchase agreements.

As at 31 December 2007,  26% of credit risk assets (2006 – 28%) related to individuals and includes mortgage lending and other smaller loans that are intrinsically well-diversified. Corporate industry exposure comprised 38% of credit risk assets (2006 – 36%), which are well diversified across a range of sectors. Banks and financial services account for 22% of credit risk assets (2006 – 20%) and public sector and quasi government credit risk assets make up the remaining 14% (2006 – 16%).
 
56

 
Business review continued

Distribution of credit risk assets by geography

The acquisition of ABN AMRO in October 2007 has also changed the risk profile of the Group, with benefits arising from increased diversification available from the Group’s wider global reach.

The Group operates in over 50 countries, but with the majority of assets in the UK, North America and Europe.


Distribution of credit risk assets by product and customer type


The Group also monitors its credit portfolio by customer type and product type. The largest category is lending to banks, corporates, sovereigns and quasi governments which represented 49% of credit risk assets as at 31 December 2007 (2006 – 41%). Lending to individuals accounted for 23% (2006 – 26%).
 
57

 
Loan impairment

The Group classifies impaired assets as either Risk Elements in Lending (REIL) or Potential Problem Loans (PPL). REIL represents non-accrual loans, loans that are accruing but are past due 90 days and restructured loans. PPL represents impaired assets which are not included in REIL but where information about possible credit problems cause management to have serious doubts about the future ability of the borrower to comply with loan repayment terms.

Both REIL and PPL are reported gross of the value of any security held, which could reduce the eventual loss should it occur, and gross of any provision marked. Therefore impaired assets which are highly collateralised, such as mortgages, will have a low coverage ratio of provisions held against reported impaired balance.

The table below sets out the Group’s loans that are classified as REIL and PPL:

   
2007
 
2006
   
2005
 
REIL and PPL
    £m     £m       £m  
Non-accrual loans (1)
    10,362     6,232       5,926  
Accrual loans past due 90 days (2)
    369     105       9  
Troubled debt restructurings (3)
              2  
Total REIL
    10,731     6,337       5,937  
PPL (4)
    671     52       19  
Total REIL and PPL
    11,402     6,389       5,956  
                       
REIL and PPL as % of customer loans and advances – gross (5)
    1.64%     1.57%       1.60%  

The sub-categories of REIL and PPL are calculated as described in notes 1 to 4 below.
 
 
Notes:
   
(1)
All loans against which an impairment provision is held are reported in the non-accrual category.
   
(2)
Loans where an impairment event has taken place but no impairment recognised. This category is used for fully collateralised non-revolving credit facilities.
   
(3)
Troubled debt restructurings represent loans that have been restructured following the granting of a concession by the Group to the borrower.
   
(4)
Loans for which an impairment event has occurred but no impairment provision is necessary. This category is used for fully collateralised advances and revolving credit facilities where identification as 90 days overdue is not feasible.
   
(5)
Gross of provisions and excluding reverse repurchase agreements.

REIL as at 31 December 2007 was £10,731 million (2006 – £6,337 million), an increase of £4,394 million (69%) during the year, of which £3,807 million related to ABN AMRO. As a percentage of customer lending, REIL and PPL in aggregate increased to 1.64% of customer loans and advances at 31 December 2007 (2006 – 1.57%) .

REIL by division

The table below shows REIL by division.

 
2007
2006
2005
REIL
£m
£m
£m
Corporate Markets
     
– Global Banking & Markets
373
492
496
– UK Corporate Banking
1,236
1,034
969
Retail Markets
     
– Retail
4,286
4,078
3,783
– Wealth Management
45
43
58
Ulster Bank
667
498
436
Citizens
317
175
195
Other
17
RFS Holdings excluding minority interest
1,327
RFS Holdings minority interest
2,480
Total REIL
10,731
6,337
5,937

During 2007, REIL in Retail Markets increased by £210 million, Ulster Bank by £169 million and Citizens by £142 million.
 
58

 
Business review continued

Impairment loss provision methodology

Provisions for impairment losses are assessed under three categories as described below:

Individually assessed provisions are the provisions required for individually significant impaired assets which are assessed on a case by case basis, taking into account the financial condition of the counterparty and any guarantor. This incorporates an estimate of the discounted value of any recoveries and realisation of security or collateral. The asset continues to be assessed on an individual basis until it is repaid in full, transferred to the performing portfolio or written-off.

Collectively assessed provisions are provisions on impaired credits below an agreed threshold which are assessed on a portfolio basis, to reflect the homogeneous nature of the assets, such as credit cards or personal loans. The provision is determined from a quantitative review of the relevant portfolio, taking account of the level of arrears, security and average loss experience over the recovery period.

Latent loss provisions are provisions held against the estimated impairment in the performing portfolio which have yet to be identified as at the balance sheet date. To assess the latent loss within the portfolios, the Group has developed methodologies to estimate the time that an asset can remain impaired within a performing portfolio before it is identified and reported as such.

Provision analysis

The Group’s consumer portfolios, which consist of small value, high volume credits, have highly efficient largely automated processes for identifying problem credits and very short timescales, typically three months, before resolution or adoption of various recovery methods.

Corporate portfolios consist of higher value, low volume credits, which tend to be structured to meet individual customer requirements. Provisions are assessed on a case by case basis by experienced specialists, with input from professional valuers and accountants as appropriate. The Group operates a provisions governance framework which sets thresholds whereby suitable oversight and challenge is undertaken. These opinions and levels of provision are overseen by each division’s Provision Committee. Significant cases are presented to, and challenged by, the Group Problem Exposure Review Forum.

Early and active management of problem exposures ensures that credit losses are minimised. Specialised units are used for different customer types to ensure that the appropriate risk mitigation is taken in a timely manner.

Portfolio provisions are reassessed regularly as part of the Group’s ongoing monitoring process.

The following table shows an analysis of the loan impairment charge.

   
2007
 
2006
   
2005
 
Loan impairment charge
    £m     £m       £m  
Latent loss provisions charge
    88     87       14  
Collectively assessed provisions charge     1,744     1,573       1,399  
Individually assessed provisions charge
    274     217       290  
Total charge to income statement
    2,106     1,877       1,703  
                       
Charge as a % of customer loans and advances – gross (1)
    0.30%     0.46%       0.46%  


 
Note:
   
(1)
Gross of provisions and excluding reverse repurchase agreements.

Provisions for loan impairment charged to the income statement in 2007 were £2,106 million, up £229 million (12%) from 2006, of which £262 million relates to ABN AMRO. As a percentage of customer lending, the impairment charge was 0.30% (2006 – 0.46%).
 
59

 
Summary of loan impairment provisions

   
2007
 
2006
   
2005
 
Loan impairment provisions (1)
    £m     £m       £m  
Latent loss provisions
    1,050     593       543  
Collectively assessed provisions
    3,834     2,645       2,587  
Individually assessed provisions
    1,554     695       754  
Total provisions
    6,438     3,933       3,884  
                       
Total provision as a % of customer loans and advances – gross (2)
    0.9%     1.0%       1.0%  
 
 
 
Notes:
   
(1)
Excludes provisions against loans and advances to banks of £3 million (2006 – £2 million; 2005 – £3 million).
   
(2)
Gross of provisions and excluding reverse repurchase agreements.
   

As at 31 December 2007 total customer provisions were £6,438 million, up £2,505 million (64%) from 31 December 2006, of which £2,205 million related to ABN AMRO.

Provisions coverage

The Group’s provision coverage ratios are shown in the table below.

   
2007
 
2006
   
2005
 
Total provision expressed as a:
               
% of REIL
    60%     62%       65%  
% of REIL and PPL
    56%     62%       65%  

The coverage ratio of closing provisions to REIL and PPL decreased from 62% to 56% during 2007. The lower coverage ratio reflects amounts written-off and the changing mix from unsecured to secured exposures.

Movement in loan impairment provisions balance

The movement in provisions balance is shown in the table below.

   
2007
   
2006
 
      £m       £m  
Balance as at 1 January
    3,935       3,887  
Currency translation and other adjustments
    137       (61 )
Acquisition of subsidiaries
               
– RFS Holdings excluding minority interest
    657        
– RFS Holdings minority interest
    1,547        
– Other
    6        
Amounts written-off
    (2,171 )     (1,841 )
Recoveries of amounts previously written-off
    390       215  
Charge to income statement
    2,106       1,877  
Discount unwind (1)
    (166 )     (142 )
Balance as at 31 December (2)
    6,441       3,935  
 
 
Notes:
   
(1)
The impact of discounting inherent within the provisions balance is unwound as the time to receiving the expected recovery cash flows draws nearer.
   
(2)
Includes provisions against loans and advances to banks of £3 million (2006 – £2 million).

An impairment provision calculated using the effective interest rate method leaves a discounted asset; the discount unwinds at a constant effective rate until the outstanding asset is completely realised.
 
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Liquidity risk

The Group’s liquidity policy is designed to ensure that it can at all times meet its obligations as they fall due.

Liquidity management within the Group focuses on overall balance sheet structure and the control, within prudent limits, of risk arising from the mismatch of maturities across the balance sheet and from exposure to undrawn commitments and other contingent obligations. The management of liquidity risk within the Group is undertaken within limits and other policy parameters set by GALCO. Compliance is monitored and coordinated by Group Treasury both in respect of internal policy and the regulatory requirements of the Financial Services Authority. In addition, all subsidiaries and branches outside the UK ensure compliance with any local regulatory liquidity requirements and are subject to Group Treasury oversight.

Diversification of funding sources

The structure of the Group’s balance sheet is managed to maintain substantial diversification, to minimise concentration across its various deposit sources, and to limit the reliance on total short-term wholesale sources of funds (gross and net of repos) within prudent levels.

During 2007, the Group’s funding sources remained well diversified by counterparty, instrument and maturity, both before and after the acquisition of ABN AMRO in October 2007.

   
2007
         
2006
         
2005
       
Sources of funding
    £m    
%
      £m    
%
      £m    
%
 
Customer accounts (excluding repos)
                                         
Repayable on demand
    346,074       24       197,771       28       172,853       27  
Time deposits
    201,375       14       122,467       17       121,260       19  
Total customer accounts (excluding repos)
    547,449       38       320,238       45       294,113       46  
Debt securities in issue over one year remaining maturity
    117,873       8       44,006       6       22,293       3  
Subordinated liabilities
    37,979       3       27,654       4       28,274       4  
Owners’ equity
    53,038       4       40,227       6       35,435       6  
Total customer accounts and long term funds
    756,339       53       432,125       61       380,115       59  
Repo agreements with customers
    134,916       10       63,984       9       48,754       7  
Repo agreements with banks
    163,038       11       76,376       11       47,905       7  
Total customer accounts, long term funds
                                               
and collateralised borrowing
    1,054,293       74       572,485       81       476,774       73  
Debt securities in issue up to one year remaining maturity
    155,742       11       41,957       5       68,127       11  
Deposits by banks (excluding repos)
    149,595       10       55,767       8       62,502       10  
Short positions
    73,501       5       43,809       6       37,427       6  
Total
    1,433,131       100       714,018       100       644,830       100  

Customer accounts (excluding repos) and long term funds (term debt securities in issue of over one year remaining maturity and capital) continue to represent the core of the Group’s funding. These core funds in total increased by £324.2 billion (75%) over the course of 2007 to represent 53% of total funding at 31 December 2007. The inclusion of ABN AMRO has added £253.5 billion.

Customer accounts comprise a well diversified and stable source of funds from a wide range of retail, corporate and non-bank institutional customers. Customer accounts grew by £227.2 billion (71%) of which the acquisition of ABN AMRO added £180.9 billion to represent 38% of total funding at 31 December 2007.
 
Term debt securities in issue with an outstanding term of over one year increased £73.9 billion to represent 8% of the Group’s funding at 31 December 2007, reflecting the activity of the Group in raising term funds through its securitisation and Euro and US Medium Term Note programmes. ABN AMRO term debt issuance through its similar programmes has added £62.4 billion.

Capital (owners’ equity and subordinated debt) increased by £13.0 billion (19%) to provide 9% of total funding at 31 December 2007.
 
Repo borrowing collateralised by a range of debt securities and other assets is undertaken with a range of corporate and institutional customers and banks. Collateralised borrowing by repo increased by £157.6 billion to represent 21% of the Group’s funding at 31 December 2007. ABN AMRO collateralised borrowing by repo has added £147.8 billion.
 
Short term wholesale funds (with up to one year residual maturity) are taken on an uncollateralised basis from a wide range of counterparties and debt investors, with the largest single depositor continuing to represent less than 1% of the Group’s total funding.
 
61

 
Short positions in various securities are held primarily by RBS Greenwich Capital in the US, RBS Global Banking & Markets and by ABN AMRO Global Markets. The level of funding from short term unsecured debt issuance, bank deposits (excluding repos) and short positions has increased by £237.3 billion to represent 26% of total funding at 31 December 2007. ABN AMRO short-term wholesale borrowing has added £175.3 billion.
 
Net customer activity

Net customer lending, excluding repos, rose by £58.2 billion (66%) over the course of 2007 as the growth in loans and advances to customers continued to exceed growth in customer accounts, thus increasing commensurately the reliance on wholesale market funding to support loan growth.

ABN AMRO net customer lending, excluding repos, has added £43.5 billion, reducing the ratio of loans and advances to customer accounts to 126.6% .

   
2007
   
2006
   
2005
 
Net customer activity
    £m       £m       £m  
Loans and advances to customers (gross, excluding reverse repos)
    693,331       407,918       372,223  
Customer accounts (excluding repos)
    547,449       320,238       294,113  
Customer lending less customer accounts
    145,882       87,680       78,110  
                         
Loans and advances to customers as a % of customer accounts (excluding repos)
    126.6%       127.4%       126.6%  

Management of term structure

The Group evaluates on a regular basis its structural liquidity risk and applies a variety of balance sheet management and term funding strategies to maintain this risk within its normal policy parameters.

The degree of maturity mismatch within the overall long-term structure of the Group’s assets and liabilities is managed within internal policy guidelines, to ensure that term asset commitments may be funded on an economic basis over their life. In managing its overall term structure, the Group analyses and takes into account the effect of retail and corporate customer behaviour on actual asset and liability maturities where they differ materially from the underlying contractual maturities.

Stress testing

In August 2007, a systemic liquidity stress event was triggered by difficulties in the US sub-prime mortgage market which then spread more widely to the global asset-backed market and impacted adversely the overall supply and cost of funding and liquidity for other than very short-term maturities. RBS has managed its liquidity position through those market conditions, increased its liquidity cushion and remains able fully to meet its funding needs.

The Group performs stress tests to simulate how events may impact its funding and liquidity capabilities. Such tests inform the overall balance sheet structure and help define prudent limits for control of the risk arising from the mismatch of maturities across the balance sheet and from undrawn commitments and other contingent obligations. The nature of stress tests is kept under review in line with evolving market conditions.

Contingency funding plans are maintained to anticipate and respond to any approaching or actual material deterioration in market conditions. The Group remains confident that it can manage its liquidity requirements effectively under such circumstances.

Daily management

The primary focus of the daily management activity is to ensure access to sufficient liquidity to meet cash flow obligations within key time horizons, in particular out to one month ahead.

The short-term maturity structure of the Group’s liabilities and assets is managed daily to ensure that all material or potential cash flow obligations, arising from undrawn commitments and other contingent obligations can be met. Potential sources include cash inflows from maturing assets, new borrowing or the sale of various debt securities held (after allowing for appropriate haircuts).

Short-term liquidity risk is generally managed on a consolidated basis with internal liquidity mismatch limits set for all subsidiaries and non-UK branches which have material local treasury activities, thereby assuring that the daily maintenance of the Group’s overall liquidity risk position is not compromised. ABN AMRO, Citizens Financial Group and RBS Insurance manage liquidity locally, given different regulatory regimes, subject to review by Group Treasury. As integration of ABN AMRO’s businesses within the Group proceeds, the liquidity risk policies, parameters and metrics used will be progressively aligned within a single framework.
 
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Business review continued

   
2007
   
2006
   
2005
 
Net short-term wholesale market activity
    £m       £m       £m  
Debt securities, listed held-for-trading equity shares, treasury and other eligible bills
    328,352       135,775       129,440  
Reverse repo agreements with banks and customers
    318,298       117,060       90,691  
Less: repos with banks and customers
    (297,954 )     (140,360 )     (96,659 )
Short positions
    (73,501 )     (43,809 )     (37,427 )
Insurance companies’ debt securities held
    (8,062 )     (6,149 )     (5,724 )
Debt securities charged as security for liabilities
    (29,709 )     (8,560 )     (9,578 )
Net marketable assets
    237,424       53,957       70,743  
By remaining maturity up to one month:
                       
Deposits by banks (excluding repos)
    112,181       36,089       35,153  
Less: loans and advances to banks (gross, excluding reverse repos)
    (25,609 )     (21,136 )     (16,381 )
Debt securities in issue
    66,289       19,924       20,577  
Net wholesale liabilities due within one month
    152,861       34,877       39,349  
Net surplus of marketable assets over wholesale liabilities due within one month
    84,563       19,080       31,394  

The Group’s net surplus of marketable assets over net short-term wholesale liabilities due within one month increased by £65.5 billion, reflecting actions taken by the Group to increase its liquidity cover in response to market conditions. ABN AMRO added £21.7 billion to the net surplus of marketable assets over net short-term wholesale liabilities due within one month, which was £84.6 billion at 31 December 2007.

Sterling liquidity

Over 22% of the Group’s total assets are denominated in sterling, where the FSA requires the Group, on a consolidated basis, to maintain daily a minimum ratio of 100% between:

·
a stock of qualifying high quality liquid assets (primarily UK and EU government securities, treasury bills and cash held in branches); and
   
·
the sum of: sterling wholesale net outflows contractually due within five working days (offset up to a limit of 50%, by 85% of sterling certificates of deposit held which mature beyond five working days); and 5% of retail deposits with a residual contractual maturity of five working days or less.

The FSA also sets an absolute minimum level for the stock of qualifying liquid assets that the Group is required to maintain each day. Internal processes ensure that the Group achieves or exceeds these minimum requirements at all times.

Liquidity in non-sterling currencies

The Group also recognises the importance of non-sterling liquidity, which is managed daily within various limits. This takes into account the marketability, within a short period, of the wide range of debt securities held, if required to meet unexpected outflows.

The level of contingent risk from the potential drawing of undrawn or partially drawn commitments, back-up lines, standby lines and other similar facilities is also actively monitored and reflected in the measures of the Group’s non-sterling liquidity risk. Particular attention is given to the US dollar commercial paper market and the propensity of the Group’s bank and corporate counterparties who are active in raising funds from that market to switch to utilising facilities offered by the Group in the event of either counterparty specific difficulties or a significant widening of interest spreads generally in the commercial paper market.
 
63

 
The Group also provides liquidity back-up facilities to its own conduits and has small exposures to other selected conduits which take funding from the asset-backed commercial paper (“ABCP”) market. The short-term contingent liquidity risk in providing such backup facilities is mitigated by the spread of maturity dates of the commercial paper taken by the conduits. Limits sanctioned for such facilities totalled approximately £64 billion at 31 December 2007, of which £16 billion related to the RBS conduits and £48 billion to ABN AMRO conduits. The RBS conduits are multi-seller ABCP conduits rated at A1 or A1+/P1 levels. During the difficult market conditions since August 2007 the conduits were generally able to continue to issue rated CP albeit at generally shorter maturities and higher price levels than previously. There was an increased shortage of market liquidity, particularly in November and December, for longer dated issuance (i.e. over 1 month) as the year end approached. RBS and RBS Greenwich Capital Markets act as dealers to the conduits’ CP issuance programmes and have purchased CP in that capacity but such holdings have not generally been material. The majority of the ABN AMRO conduits are also rated A1 or A1+/P1 and they experienced similar trading conditions to the RBS conduits although they saw two small conduits draw liquidity. ABN AMRO Bank and ABN AMRO Corp act as dealers to the programmes and have held generally non material CP on inventory. The conduits are consolidated by the Group.

Developments in liquidity risk management regulation

During 2007, increased regulatory focus and the need for international coordination of liquidity risk management has been highlighted by external market conditions.

New liquidity regulation was also introduced by a number of local regulators, notably in the Republic of Ireland. The Group had no difficulties in meeting the new requirements.

Further regulatory developments are expected through 2008, including progress in harmonising liquidity requirements. Central Banks are also expected to continue to work to coordinate their liquidity supply arrangements in order to mitigate market conditions. The Group has been, and continues to be, actively involved in working with the various regulatory policy makers and central banks to assist the development of an appropriate future liquidity regime which takes into account both national considerations and the integrated cross-border approach to the management of liquidity risk within integrated banking groups such as the Group.

Market risk

Market risk is defined as the risk of loss resulting from adverse changes in risk factors such as interest rates, foreign currency and equity prices, together with related factors such as market volatilities.

The Group is exposed to market risk because of positions held in its trading portfolios as well as its non-trading business including the Group’s treasury operations.

There are two sources of market risk for the Group:

·
Trading : the principal risk factors for the Group are interest rates, credit spreads, equity prices and foreign exchange.

The primary focus of the Group’s trading activities is client facilitation – providing products to the Group’s client base at competitive prices. The Group also undertakes: market making – quoting firm bid (buy) and offer (sell) prices with the intention of profiting from the spread between the quotes; arbitrage – entering into offsetting positions in different but closely related markets in order to profit from market imperfections; and proprietary activity – taking positions in financial instruments as principal in order to take advantage of anticipated market conditions.

Financial instruments held in the Group’s trading portfolios include, but are not limited to: debt securities, loans, deposits, equities, securities sale and repurchase agreements and derivative financial instruments (futures, forwards, swaps and options).

For a discussion of the Group’s accounting policies for, and information with respect to, its exposures to derivative financial instruments, see Accounting policies and Note 13 on the accounts.

·
Non-trading: the principal market risks arising from the Group’s non-trading activities are interest rate risk, currency risk and equity risk.

Treasury activity and mismatches between the repricing of assets and liabilities in its retail and commercial banking operations account for most of the non-trading interest rate risk. Non-trading currency risk derives from the Group’s investments in overseas subsidiaries, associates and branches.

The Group’s strategic investment in Bank of China, venture capital portfolio and investments held by its general insurance business are the principal sources of non-trading equity price risk.

The Group’s portfolios of non-trading financial instruments mainly comprise loans (including finance leases), debt securities, equity shares, deposits, certificates of deposit and other debt securities issued, loan capital and derivatives. To reflect their distinct nature, the Group’s long-term assurance assets and liabilities attributable to policyholders have been excluded from these market risk disclosures.

Strategy and process

GEMC approves the Group’s trading book market risk appetite, expressed in value-at-risk (VaR) and stress testing limits. These limits are delegated to individual trading businesses within the Group. The Board, GEMC and GRC review monthly reports, which provide summary information on VaR, trading positions and stress tests.
 
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Business review continued

The market risk function is independent of the Group’s trading businesses and is responsible for:

·
effective application and compliance with the Group’s Market Risk Policy Statement (MRPS), aligning the market risk taken by the Group with the risk limits set by GEMC;
   
·
identification, measurement, monitoring, analysis and reporting of the market risk generated by the various businesses; and
   
·
determination of appropriate policies and methodologies to measure and control market risk.

Market risk measurement methodology

The Group uses a number of approaches to measure market risk in its trading and treasury portfolios. These approaches include:

(i) VaR

VaR is a technique that produces estimates of the potential negative change in the market value of a portfolio over a specified time horizon at given confidence levels. For internal risk management purposes, the Group’s VaR assumes a time horizon of one trading day and a confidence level of 95%. The Group also calculates VaR at a confidence interval of 99% and a time horizon of ten trading days for the purposes of calculating trading book market risk capital.

The Group uses historical simulation models in computing VaR. This approach, in common with many other VaR models, assumes that risk factor changes observed in the past are a good estimate of those likely to occur in the future and is, therefore, limited by the relevance of the historical data used. The Group’s method, however, does not make any assumption about the nature or type of underlying loss distribution. The Group typically uses the previous 500 trading days of market data.

The Group calculates both general market risk (i.e. the risk due to movement in general market benchmarks) and idiosyncratic market risk (i.e. the risk due to movements in the value of securities by reference to specific issuers) using its VaR models.

The Group’s VaR should be interpreted in light of the limitations of the methodology used. These limitations include:

·
Historical data may not provide the best estimate of the joint distribution of risk factor changes in the future and may fail to capture the risk of possible extreme adverse market movements which have not occurred in the historical window used in the calculations.
   
·
VaR using a one-day time horizon does not fully capture the market risk of positions that cannot be liquidated or hedged within one day.
   
·
VaR using a 95% confidence level does not reflect the extent of potential losses beyond that percentile.

The Group largely computes the VaR of trading portfolios at the close of business and positions may change substantially during the course of the trading day. Further controls are in place to limit the Group’s intra-day exposure, such as the calculation of the VaR for selected portfolios. These limitations and the nature of the VaR measure mean that the Group cannot guarantee that losses will not exceed the VaR amounts indicated. The Group undertakes stress testing to identify the potential for losses in excess of the VaR.

The VaR for the Group’s trading portfolios segregated by type of market risk exposure, including idiosyncratic risk, is presented in the table below.
 
             
 
2007
 
2006
 
Average
Period end
Maximum
Minimum
 
Average
  Period end
  Maximum
  Minimum
 
£m
£m
£m
£m
 
£m
  £m
  £m
  £m
Interest rate
12.5
15.0
21.8
7.6
 
8.7
10.2
15.0
5.7
Credit spread
18.8
41.9
45.2
12.6
 
13.2
14.1
15.7
10.4
Currency
2.6
3.0
6.9
1.1
 
2.2
2.5
3.5
1.0
Equity
5.4
14.0
22.0
1.4
 
1.1
1.6
4.4
0.5
Commodity
0.2
0.5
1.6
 
0.2
1.1
Diversification
 
(28.7
)
     
(12.8
)
 
Total trading VaR
21.6
45.7
50.1
13.2
 
14.2
15.6
18.9
10.4
 
65

 
Backtesting

The Group undertakes a programme of daily backtesting, which compares the actual profit or loss realised in trading activity to the VaR estimation. The results of the backtesting process are one of the methods by which the Group monitors the ongoing suitability of its VaR model. Backtesting exceptions are those instances when a realised loss exceeds the predicted VaR. At the 99% confidence level, no more than one backtesting exception is expected every 100 trading days. The Group experienced three backtesting exceptions at the consolidated Group level during 2007.

The Group’s trading activities are carried out principally by Global Banking & Markets. The chart below depicts the number of days on which Global Banking & Markets’ trading income fell within stated ranges.


(ii) Stress testing

Stress testing measures the impact of abnormal changes in market rates and prices on the fair value of the Group’s trading portfolios. GEMC approves the high-level market risk stress test limit for the Group.

The Group calculates a range of market risk stress tests each day. The objective of stress testing is to identify the loss that the Group’s current portfolio of trading book exposures would generate in plausible but adverse market events. The Group calculates historical stress tests and hypothetical stress tests.

Historical stress tests calculate the loss that would be generated if the market movements that occurred during a historical market event were to be repeated. Hypothetical stress tests calculate the loss that would be generated if a specific set of adverse market movements were to occur.

In addition to the Group-level consolidated market risk stress tests, stress testing is also undertaken at key trading strategy level. Additional stress tests are undertaken for those strategies where the associated market risks are not adequately captured by VaR.

Stress test exposures are discussed with senior management and are reported to GRC, GEMC and the Board. Breaches in the Group’s market risk stress testing limit are reported to GRC, GEMC and the Board.

(iii) Position risk and sensitivity analyses

In addition to the VaR and stress testing measures discussed above, the Group calculates a wide range of sensitivity and position risk measures, for example interest rate ladders or option revaluation matrices. These measures provide valuable additional controls, often at individual desk or strategy level.

Market risk controls

All divisions which incur market risk in the course of their business are required to comply with the requirements of the Group’s MRPS. The main risk management tools are delegated authorities, specifically hard limits and discussion triggers.

Limits form part of the dealing authorities and constitute one of the cornerstones of the market risk management framework. Their breach must be followed by appropriate action, as specified in detail in the MRPS. Upon notification of a limit breach, the appropriate body must take either of the following actions:

·
instructions can be given to reduce positions so as to bring the Group within the agreed limits, or
   
·
a temporary increase in the limit (for instance, in order to allow orderly unwinding of positions) can be granted, or
   
·
a permanent increase in the limit can be granted.
 
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Treasury

The Group’s treasury activities include its money market business and the management of internal funds flow within the Group’s businesses. Money market portfolios include cash instruments (principally debt securities, loans and deposits) and related hedging derivatives. VaR for the Group’s treasury portfolios, which relates mainly to interest rate risk including credit spreads, was £5.5 million at 31 December 2007 (2006 –£1.5 million). During the year the maximum VaR was £6.4 million (2006 – £4.4 million), the minimum £1.3 million (2006 –£0.6 million) and the average £3.7 million (2006 – £2.4 million).

Retail and commercial banking

Non-trading interest rate risk can arise in these activities from a variety of sources, including where assets, liabilities and off-balance sheet instruments have different repricing dates.

Non-trading interest rate risk is calculated in each business on the basis of establishing the repricing behaviour of each asset, liability and off-balance sheet product. For many products, the actual interest rate repricing characteristics differ from the contractual repricing. In most cases, the repricing maturity is determined by the market interest rate that most closely fits the historical behaviour of the product interest rate. For non interest bearing current accounts, the repricing maturity is determined by the stability of the portfolio. The repricing maturities used are approved by Group Treasury and divisional asset and liability committees at least annually. Key conventions are reviewed annually by GALCO.

A static maturity gap report is produced as at the month-end for each business, in each functional currency based on the behaviouralised repricing for each product. It is Group policy to include in the gap report, non-financial assets and liabilities, mainly property, plant and equipment and the Group’s capital and reserves, spread over medium and longer term maturities. This report also includes hedge transactions, principally derivatives.

Any residual non-trading interest rate exposures are controlled by limiting repricing mismatches in the individual business balance sheets. Potential exposures to interest rate movements in the medium to long term are measured and controlled using a version of the same VaR methodology that is used for the Group’s trading portfolios but without discount factors. Net accrual income exposures are measured and controlled in terms of sensitivity over time to movements in interest rates.

Risk is managed within VaR limits approved by GALCO, through the execution of cash and derivative instruments. Execution of the hedging is carried out by the relevant division through the Group’s treasury functions. The residual risk position is reported to divisional asset and liability committees, GALCO and the Board.

Non-trading interest rate VaR

Non-trading interest rate VaR for the Group’s treasury and retail and commercial banking activities was £42.9 million at 31 December 2007 (2006 – £40.2 million) with the major exposure being to changes in longer term US dollar interest rates. During the year, the maximum VaR was £53.6 million (2006 – £98.7 million), the minimum £32.9 million (2006 – £40.2 million) and the average £43.2 million (2006 – £76.6 million).

Citizens was the main contributor to overall non-trading interest rate VaR. It invests in portfolios of highly rated and liquid investments, principally mortgage-backed securities issued by US Government-backed entities. This balance sheet management approach is common for US retail banks where mortgages are originated and then sold to Federal agencies for funding through the capital markets.

VaR, like all interest rate risk measures, has limitations when applied to retail banking books and the management of Citizens Financial Group’s interest rate exposures involves a number of other interest rate risk measures and related limits. Two measures that are reported both to Citizens ALCO and the Board are:

·
The sensitivity of net accrual earnings to a series of parallel movements in interest rates; and
   
·
Economic value of equity (“EVE”) sensitivity to a series of parallel movements in interest rates.
 
67

 
The limits applied to these measures are set to parallel movements of +/-1% and +/-2%. The EVE methodology captures deposit re-pricing strategies and the embedded option risks that exist within both the investment portfolio of mortgage-backed securities and the consumer loan portfolio.

EVE is the present value of the cash flows generated by the current balance sheet. EVE sensitivity to a 2% parallel movement upwards and downwards in US interest rates is shown below.

 
Percent increase/(decrease) in Citizens EVE
 
2% parallel upward movement in US interest rates
 
2% parallel downward movement in US interest rates (no negative rates allowed)
2007
%
 
%
Period end
(6.4)
 
(9.7)
Maximum
(10.1)
 
(10.3)
Minimum
(4.5)
 
(3.0)
Average
(8.0)
 
(7.6)
       
2006
     
Period end
(9.6)
 
(7.2)
Maximum
(10.1)
 
(10.3)
Minimum
(8.4)
 
(1.9)
Average
(9.4)
 
(6.0)

For the Group, the other major structural interest rate risk arises from a low interest rate environment, particularly in sterling, sustained for a number of years. In such a scenario, deposit pricing may reach effective floors below which it is not practical to reduce rates further whilst variable rate asset pricing continues to decline. A sustained low rate scenario would also generate progressively reduced income from the medium and long term hedging of non-interest bearing liabilities.

Currency risk

The Group does not maintain material non-trading open currency positions other than the structural foreign currency translation exposures arising from its investments in foreign subsidiaries and associated undertakings and their related currency funding. The Group’s policy in relation to structural positions is to match fund the structural foreign currency exposure arising from net asset value, including goodwill, in foreign subsidiaries, equity accounted investments and branches, except where doing so would materially increase the sensitivity of either the Group’s or the subsidiary’s regulatory capital ratios to currency movements. The policy requires structural foreign exchange positions to be reviewed regularly by GALCO. Foreign exchange differences arising on the translation of foreign operations are recognised directly in equity together with the effective portion of foreign exchange differences arising on hedging instruments.

Equity classification of foreign currency denominated preference share issuances requires that these shares be held on the balance sheet at historic cost. Consequently, these share issuances have the effect of increasing the Group’s structural foreign currency position.

The tables below set out the Group’s structural foreign currency exposures.

 
Net investments in foreign operations
 
Net investment hedges
 
Structural foreign currency exposures
2007
£m
 
£m
 
£m
US dollar
14,819
 
2,844
 
11,975
Euro
46,629
 
41,220
 
5,409
Swiss franc
910
 
863
 
47
Chinese RMB
2,600
 
1,938
 
662
Brazilian real
3,755
 
 
3,755
Other non-sterling
2,995
 
875
 
2,120
 
71,708
 
47,740
 
23,968
2006
         
US dollar
15,036
 
5,278
 
9,758
Euro
3,059
 
1,696
 
1,363
Swiss franc
462
 
457
 
5
Chinese RMB
3,013
 
 
3,013
Other non-sterling
132
 
107
 
25
 
21,702
 
7,538
 
14,164

The exposure in Chinese RMB arises from the Group’s strategic investment in Bank of China.
 
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Pension obligation risk

The Group is also exposed to risk from its defined benefit pension schemes. The schemes’ assets comprise investment portfolios which are held to meet projected liabilities to the scheme members. Risk arises from the schemes because returns from these portfolios may be less than expected and because there may be greater than expected increases in the estimated value of the schemes’ liabilities. In these circumstances, the Group could be obliged, or may choose, to make additional contributions to the schemes.

Equity risk

Non-trading equity positions can result in changes in the Group’s non-trading income and reserves arising from changes in equity prices/income. These movements may crystallise during the course of normal business activities or in stress market conditions.

There are several reasons for retaining equity positions in the Group’s non-trading book, including achieving strategic objectives, expected capital gain and supporting venture capital transactions. These investments are carried at fair value with changes in fair value recorded in profit or loss, or in equity

The types, nature and amounts of exchange-traded exposures, private equity exposures, and other exposures vary significantly Such exposures may take the form of listed and unlisted equity shares, equity warrants and options, linked equity fund investments, private equity and venture capital investments, preference shares classified as equity and capital stock in the Federal Home Loans Bank and the Federal Reserve Bank.

Insurance risk

The Group is exposed to insurance risk, either directly through its businesses or through using insurance as a tool to reduce other risk exposures.

Effectively, an insurance contract transfers risk from the policyholder to the insurer, whereby, in return for a premium paid, the insurer indemnifies the policyholder on the occurrence of specified events. Insurance risk arises through fluctuations in the timing, frequency and/or severity of insured events, relative to the expectations at the time of underwriting. Insurance risk is managed in four distinct ways:

·
Underwriting and pricing risk
   
·
Claims management risk
   
·
Reinsurance risk
   
·
Reserving risk

Overall, insurance risk is predictable, supported by large volumes of data over time. Uncertainty does exist, especially around predictions, for example, variations in weather. Risk is minimised through the application of documented risk policies, coupled with governance frameworks.

The specific characteristics of each of the risks highlighted above are as follows:

Underwriting and pricing risk: the Group manages underwriting and pricing risk through a wide range of processes which include:

·
Underwriting guidelines that detail the class, nature and type of business that may be accepted;
   
·
Pricing policies which are set by senior management;
   
·
Centralised control of policy wordings and any subsequent changes.

Claims management risk: arises if claims are handled or paid inappropriately. Claims are managed using a range of IT system controls and manual processes conducted by experienced staff. These, together with a range of detailed policies and procedures, ensure that claims are handled in a timely, appropriate and accurate manner. The processes include controls to avoid claims staff handling or paying claims beyond their level of authority, as well as controls to avoid paying invalid claims. Loss adjustors are used to handle certain claims to conclusion.

Reinsurance risk: the following types of reinsurance are used to protect against the impact of major catastrophic events or unforeseen volumes of (or adverse trends in) large individual claims and to transfer risk that is outside the Group’s current risk appetite. Reinsurance of risks above the Group’s risk appetite is only effective if the reinsurance premium payable makes economic sense and the counterparty is financially secure. Before entering a contract with a new reinsurer, it must satisfy the Credit Risk Approval process that uses information derived internally and from security ratings agencies. Acceptable reinsurers are rated at A- or better unless specifically authorised by the RBS Insurance Group Board.

·
Excess of loss ‘per individual risk’ reinsurance to protect against significantly large individual losses.
   
·
Excess of loss catastrophic ‘event’ reinsurance to protect against major events, for example, windstorms or floods.
   
·
Quota share reinsurance to protect against unforeseen adverse trends, where the reinsurer takes an agreed percentage of premiums and claims.

Other forms of reinsurance may also be utilised, subject to approval by senior management.

Reserving risk: arises when reserves are assessed incorrectly, so that insufficient funds are retained to pay (or handle) claims as they fall due either for claims which have already occurred in relation to the claims reserves (including claims handling expense reserves) or will occur in future periods of insurance
 
69

 
(in relation to the premium reserves). The Group holds undiscounted claims reserves (including reserves to cover claims which have been incurred but not reported (IBNR reserves)) for all classes at a sufficient level to meet all liabilities as they fall due, having regard to actuarial estimates and the volatility observed and expected in the claims in each class. Group policy ensures that the net unearned premium reserves are adequate to meet the expected cost of claims and associated expenses in relation to the exposure after the balance sheet date. To the extent that the unearned premium reserves, net of reinsurance and deferred acquisition costs are inadequate, a liability adequacy provision will be held.

The Group’s policy is to hold appropriate levels of provisions, typically in excess of the actuarial best estimate, for the major classes of business.

Frequency and severity of specific risks and sources of uncertainty

The Group’s focus in its insurance operation is on high volume and relatively straightforward products, for example home and motor. This facilitates the generation of comprehensive underwriting and claims data, which are used to accurately price and monitor the risks accepted. This attention to data analysis is reinforced by tight controls on costs and claims handling procedures.

Most general insurance contracts are written on an annual basis, which means that the Group’s liability extends for a twelve month period, after which the Group is entitled to decline or renew or can impose renewal terms by amending the premium, terms and/or conditions.

Uncertainty regarding possible frequency and severity of claims arise as follows:

a) Motor insurance contracts (private and commercial): claims experience varies, but the principal factors include age, gender and driving experience, together with the type of vehicle and location.

b) Property insurance contracts (residential and commercial): short-term uncertainty is mainly driven by weather conditions. Over a longer period, the strength of the economy is also a factor.

c) Other commercial insurance contracts: claims may arise from business interruption and loss arising from the negligence of the insured (liability insurance). Business interruption losses come from the loss of income, revenue and/or profit as a result of property damage claims. Liability insurance includes employers liability and public/products liability.

Fluctuations in the social, economic and legislative climate are a source of uncertainty in the Group’s general liability account, and in particular court judgements and legislation, significant events (for example terrorist attacks), any emerging new heads of damage and types of claim that are not envisaged when the policy is written.

Life business

The three regulated life companies of the Group, National Westminster Life Assurance Limited, Royal Scottish Assurance plc and Direct Line Life Insurance Company Limited, are required to meet minimum capital requirements at all times under the Financial Service Authority’s Prudential Sourcebook.

The capital resources covering the regulatory requirement are not transferable to other areas of the Group. To ensure that the capital requirement is satisfied at all times, each company holds a voluntary buffer above the regulatory minimum.

The Group is not exposed to price, currency, credit, or interest risk on unit linked life contracts but it is exposed to variation in management fees. A decrease of 10% in the value of the assets would reduce the asset management fees by £2 million per annum (2006 – £5 million). The Group also writes insurance contracts with minimum guaranteed death benefits that expose it to the risk that declines in the value of underlying investments may increase the Group’s net exposure to death risk.

Operational risk

Operational risks are inherent in the Group’s business. Operational risk losses occur as the result of fraud, human error, missing or inadequately designed processes, failed systems, damage to physical assets, improper behaviour or from external events.

To ensure appropriate responsibility is allocated for the management, reporting and escalation of operational risk, the Group operates a three lines of defence model which outlines principles for the roles, responsibilities and accountabilities for operational risk management:

·
The first line of defence is the business line management. This is where the primary responsibility resides for the identification, management and mitigation of the risks associated with the products and processes of the business. This accountability includes regular testing and certification of the adequacy and effectiveness of controls and compliance with Group Policies including the Group’s Operational Risk Policy and Principles (“ORPP”).
   
·
The second line of defence is the Operational Risk community. The Group Operational Risk department is responsible for the design and ownership of the ORPP. The ORPP provides the principles and minimum standards for delivering effective operational risk management. It incorporates key processes including risk and control assessment, scenario analysis, loss data collection, new product approval process, key risk indicators, notifiable events process, and the self certification process. Implementation of the ORPP is facilitated and overseen by Divisional Operational Risk teams who provide expert support and advice as well as oversight and challenge to business line management.
 
70

 
Business review continued

·
The third line of defence is audit. Group Internal Audit is responsible for assessing compliance with the ORPP and for providing independent evaluation of the adequacy and effectiveness of the risk and control framework.

Basel II introduces for the first time, a specific capital charge for operational risk. From launch in 2008, the Group will initially apply the Standardised Approach.

Regulatory risk and supervision

The approach to regulatory risk has three distinct elements:

·
Review of potential changes in regulation to ensure the Group addresses the risks arising from such changes and implement them appropriately.
   
·
Monitoring of compliance with existing rules and regulations and mitigating the consequences of any inadvertent non- compliance.
   
·
Management of effective relationships with regulators to ensure open two-way communication.

The Group and its subsidiaries are fully engaged with regulatory authorities in all the jurisdictions in which they operate, in response to regulators’ on-going supervisory requirements.

Under a Group-wide framework of high-level policies, regulatory risk is managed by developing, maintaining and implementing local policies and systems to ensure effective compliance. The Group‘s operating processes are designed so as to meet all regulatory and legal requirements in all jurisdictions that the Group operates in.

The Group works with domestic and international trade associations, and proactively engages with regulators, especially the UK Financial Services Authority (FSA), as well as with other influential stakeholders such as the Basel Committee, the Committee of European Banking Supervisors and the EU Commission, to gain an appropriate understanding of planned changes and to contribute to regulatory policy formulation.

Following the acquisition of ABN AMRO, the Group operates in over 50 countries.

In the normal course of business the Group and its subsidiaries co-operate with regulatory authorities in various jurisdictions in their enquiries or investigations into alleged or possible breaches of regulations.

The Group has co-operated fully with various regulatory reviews of the operation of retail banking and consumer credit industries in the UK and elsewhere. The outcome of these reviews is outside the Group’s control and it is not possible to predict the effect, if any, on the Group’s operations of future changes in regulatory actions and policies. For further details of certain investigation to which the Group is subject, please read "Additional information - Investigations".

71

 
 
 
Governance

73
Board of directors
 
and secretary
   
75
Report of the directors
   
80
Corporate governance
   
87
Directors’ remuneration report
   
97
Directors’ interests in shares
   
98
Statement of directors’
 
responsibilities
 
 
 
72


 
Board of directors and secretary


Chairman
1. Sir Tom McKillop (age 64)
C, N, R
Appointed to the Board as Deputy Chairman in September 2005, Sir Tom is a non-executive director of BP p.l.c., and president of the Science Council. He was formerly chief executive of AstraZeneca PLC, and was previously president of the European Federation of Pharmaceutical Industries and Associations and chairman of the British Pharma Group. He is a trustee of the Council for Industry and Higher Education.
 
Executive directors
Group Chief Executive
2. Sir Fred Goodwin (age 49)
DUniv, FCIBS, FCIB, FIB, LLD
C
Appointed to the Board in August 1998, Sir Fred is a Chartered Accountant. He was formerly chief executive and director, Clydesdale Bank PLC and Yorkshire Bank PLC. He is chairman of The Prince’s Trust, a non-executive director of Bank of China Limited and a former president of the Chartered Institute of Bankers in Scotland.
 
Group Finance Director
3. Guy Whittaker (age 51)
C
Appointed to the Board in February 2006, Guy Whittaker joined RBS after spending 25 years with Citigroup. He was formerly the Group treasurer based in New York and prior to that had held a number of management positions within the financial markets business based in London.

Chief Executive, Corporate Markets
4. Johnny Cameron (age 53) FCIBS
Appointed to the Board in March 2006, Johnny Cameron joined RBS from Dresdner Kleinwort Benson in 1998. In 2000, he was appointed Deputy Chief Executive of Corporate Banking & Financial Markets (CBFM) with responsibility for the integration of the NatWest and RBS Corporate Banking businesses. In October 2001 he was appointed Chief Executive CBFM, subsequently renamed Corporate Markets in January 2006.
 
Chairman, RBS America and
Citizens Financial Group, Inc.
5. Lawrence Fish (age 63)
Appointed to the Board in January 1993, Lawrence Fish is an American national. He is a career banker and was previously a director of the Federal Reserve Bank of Boston. He is a an incorporator of the Massachusetts Institute of Technology (MIT), a trustee of The Brookings Institution, and a director of Textron Inc. and numerous community organisations in the USA. Mr. Fish became a non - executive director as of 1 May 2008.
 
Chairman, Managing Board, ABN AMRO
6. Mark Fisher (age 47) FCIBS
Appointed to the Board in March 2006, Mark Fisher is a career banker having joined National Westminster Bank Plc in 1981. In 2000, he was appointed Chief Executive, Manufacturing with various responsibilities including the integration of RBS and NatWest systems platforms. Mark Fisher is Chief Executive Officer of ABN AMRO and was appointed as Chairman of the Managing Board in November 2007.
 
Chief Executive, Retail Markets
7. Gordon Pell (age 58) FCIBS, FCIB
Appointed to the Board in March 2000, Gordon Pell was formerly group director of Lloyds TSB UK Retail Banking before joining National Westminster Bank Plc as a director in February 2000 and then becoming Chief Executive, Retail Banking. He is also a director of Race for Opportunity and a member of the FSA Practitioner Panel. He was appointed chairman of the Business Commission on Racial Equality in the Workplace in July 2006 and deputy chairman of the Board of the British Bankers Association in September 2007.
 
Non-executive directors
8. Colin Buchan* (age 53)
A, C, R
Appointed to the Board in June 2002, Colin Buchan was educated in South Africa and spent the early part of his career in South Africa and the Far East. He has considerable international investment banking experience, as well as experience in very large risk management in the equities business. He was formerly a member of the group management board of UBS AG and head of equities of UBS Warburg, and was the former chairman of UBS Securities Canada Inc. He is a director of Standard Life plc, Merrill Lynch World Mining Trust Plc, Merrill Lynch Gold Limited, Royal Scottish National Orchestra Society Limited and World Mining Investment Company Limited.
 
9. Jim Currie* (age 66) D.Litt
R
Appointed to the Board in November 2001, Jim Currie is a highly experienced senior international civil servant who spent many years working in Brussels and Washington. He was formerly director general at the European Commission with responsibility for the EU’s environmental policy and director general for Customs and Excise and Indirect Taxation. He is currently a director of Total Upstream UK Limited, The Met Office and Vimetco N.V. as well as an international adviser to Eversheds.
 
 
73

 
 

10. Bill Friedrich* (age 59)
A
Appointed to the Board in March 2006, Bill Friedrich is the former deputy chief executive of BG Group plc. He previously served as general counsel for British Gas plc and is a former partner of Shearman & Sterling where he practised as a general corporate lawyer working for several of the world's leading financial institutions.
 
11. Archie Hunter* (age 64)
A (Chairman), C, N
Appointed to the Board in September 2004, Archie Hunter is a Chartered Accountant. He was Scottish senior partner of KPMG between 1992 and 1999 and president of The Institute of Chartered Accountants of Scotland in 1997/1998. He has extensive professional experience in the UK and North and South America. He is currently chairman of Macfarlane Group plc, a director of Edinburgh US Tracker Trust plc and a governor of the Beatson Institute for Cancer Research.
 
12. Charles ‘Bud’ Koch (age 61)
Appointed to the Board in September 2004, Bud Koch is an American national. He has extensive professional experience in the USA and is immediate past chairman of the board of John Carroll University and a trustee of Case Western Reserve University. He was chairman, president and chief executive officer of Charter One Financial, Inc. and its wholly owned subsidiary, Charter One Bank, N.A. between 1973 and 2004. He is also a director of Assurant, Inc and a public interest director of the Federal Home Loan Bank of Cincinnati.

13. Janis Kong* (age 57) OBE, DUniv
R
Appointed to the Board in January 2006, Janis Kong was formerly executive chairman of Heathrow Airport Limited, chairman of Heathrow Express Limited and a director of BAA plc. She is currently a non-executive director of Kingfisher plc and Portmeirion Group plc. She is also chairman of Forum for the Future and a member of the board of Visit Britain.
 
14. Joe MacHale* (age 56)
A
Appointed to the Board in September 2004, Joe MacHale is currently the senior independent director and chairman of the audit committee of Morgan Crucible plc, a non-executive director and chairman of the remuneration committee of Brit Insurance Holdings plc, and a trustee of MacMillan Cancer Support. He held a number of senior executive positions with J P Morgan between 1979 and 2001 and was latterly chief executive of J P Morgan Europe, Middle East and Africa Region.
 
15. Sir Steve Robson* (age 64)
A
Appointed to the Board in July 2001, Sir Steve is a former senior UK civil servant, who had responsibility for a wide variety of Treasury matters. His early career included the post of private secretary to the Chancellor of the Exchequer and secondment to ICFC (now 3i). He was also a second permanent secretary of HM Treasury, where he was managing director of the Finance and Regulation Directorate. He is a non-executive director of JP Morgan Cazenove Holdings, Xstrata Plc, The Financial Reporting Council Limited and Partnerships UK plc, and a member of the Chairman’s Advisory Committee of KPMG.

16. Bob Scott* (age 66) CBE, FCIBS
C, N, R (Chairman)
Appointed to the Board in January 2001, Bob Scott is an Australian national. He is the senior independent director. He has many years’ experience in the international insurance business and played a leading role in the consolidation of the UK insurance industry. He is a former group chief executive of CGNU plc (now Aviva plc) and former chairman of the board of the Association of British Insurers. He is currently chairman of Yell Group plc and a non-executive director of Swiss Reinsurance Company and Jardine Lloyd Thompson Group plc. He is also a trustee of the Crimestoppers Trust, an adviser to Duke Street Capital Private Equity and a board member of Pension Insurance Corporation Holdings LLP.
 
17. Peter Sutherland* (age 61) KCMG
C, N, R
Appointed to the Board in January 2001, Peter Sutherland is an Irish national. He is a former attorney general of Ireland and from 1985 to 1989 was the European Commissioner responsible for competition policy. He is chairman of BP p.l.c. and Goldman Sachs International. He was formerly chairman of Allied Irish Bank and director general of GATT and its successor, the World Trade Organisation.
 
Group Secretary and General Counsel
18. Miller McLean (age 58)
FCIBS, FIB
C
Miller McLean was appointed Group Secretary in August 1994. He is a trustee of the Industry and Parliament Trust, non-executive chairman of The Whitehall and Industry Group, director of The Scottish Parliament and Business Exchange and president of the Chartered Institute of Bankers in Scotland.
 
A
member of the Audit Committee
C
member of the Chairman’s Advisory Group
N
member of the Nominations Committee
R
member of the Remuneration Committee
*
independent non-executive director
 
 
74

 
 
Report of the directors

The directors have pleasure in presenting their report together with the audited accounts for the year ended 31 December 2007.

Profit and dividends

The profit attributable to the ordinary shareholders of the company for the year ended 31 December 2007 amounted to £7,303 million compared with £6,202 million for the year ended 31 December 2006, as set out in the consolidated income statement on page 102.

An interim dividend of 10.1p per ordinary share was paid on 5 October 2007 totalling £953 million (2006 – £771 million). The directors now recommend that, subject to approval at the Annual General Meeting, a final dividend of 23.1p per ordinary share totalling £2.3 billion (2006 – £2.1 billion) be paid on 6 June 2008 to members on the register at the close of business on 7 March 2008.

Business review
Activities

The company is a holding company owning the entire issued ordinary share capital of The Royal Bank of Scotland, the principal direct operating subsidiary undertaking of the company. The “Group” comprises the company and all its subsidiary and associated undertakings, including The Royal Bank of Scotland and NatWest. Details of the principal subsidiary undertakings of the company are shown in Note 16 on the accounts.

The Group is engaged principally in providing a wide range of banking, insurance and other financial services. Further details of the organisational structure and business overview of the Group, including the products and services provided by each of its divisions and the competitive markets in which they operate, is contained on pages 4 to 6 of the Business review.

Risk factors

The Group’s future performance and results could be materially different from expected results depending on the outcome of certain potential risks and uncertainties. Details of the principal risk factors the Group faces are given on pages 13 to 15 of the Business review.

The reported results of the Group are also sensitive to the accounting policies, assumptions and estimates that underlie the preparation of its financial statements. Details of the Group’s critical accounting policies and key sources of accounting judgements are included in the Accounting policies on pages 106 to 120.

The Group’s approach to risk management, including its financial risk management objectives and policies and information on the Group’s exposure to price, credit, liquidity and cash flow risk is discussed in Note 31 on the accounts.

Financial performance

A review of the Group’s performance during the year ended 31 December 2007, including details of each division, and the Group’s financial position as at that date is contained in the Business review on pages 16 to 50.

Business developments

In October 2007, RFS Holdings B.V. (“RFS Holdings”), a company jointly owned by the company, Fortis N.V., Fortis SA/NV and Banco Santander S.A. (the “Consortium Banks”) and controlled by the company, completed the acquisition of ABN AMRO Holding N.V. (“ABN AMRO”).

In due course, RFS Holdings will implement an orderly separation of the business units of ABN AMRO with the company retaining the following ABN AMRO business units:

·  
Continuing businesses of Business Unit North America;
   
·  
Business Unit Global Clients and wholesale clients in the Netherlands (including former Dutch wholesale clients) and Latin America (excluding Brazil);
   
·  
Business Unit Asia (excluding Saudi Hollandi); and
   
·  
Business Unit Europe (excluding Antonveneta).

Certain other assets will continue to be shared by the Consortium Banks.

Employees

As at 31 December 2007, the Group employed over 226,000 employees (full-time equivalent basis) throughout the world including almost 90,000 employees in ABN AMRO. Details of employee related costs are included in Note 2 on the accounts on page 122.

Employee recruitment

Across the Group worldwide, over 30,000 employees are recruited at different levels every year. The Group utilises a wide range of recruitment channels including its in-house search function, external executive search suppliers, general advertising, an open internal jobs market, talent reviews and detailed succession planning to ensure that the recruitment and development of its employees is fully aligned to its organisational requirements.

Employee reward

The Group recognises that its continuing success is closely linked to the performance, skills and individual commitment of its employees.

The Group aims to attract and retain the most talented people. To stay ahead of the market, salaries are routinely compared with those paid for similar roles by competitors, and individual performance is recognised and rewarded.

The Group offers a comprehensive remuneration and benefits package, Total Reward, to all employees. Total Reward is externally recognised as offering one of the most innovative and flexible remuneration and benefits programmes in the financial services sector.
 
 
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Within this package, RBSelect, the Group’s benefits choice programme, aims to provide employees with a wide range of benefits to choose from that suits their needs and lifestyle. Its aim is to make sure there are choices to suit everyone right across the Group, and during 2007 this approach was extended to a number of non-UK employees.

Employees also participate in bonus incentive plans specific to their business and share in the Group’s ongoing success through the Profit Share, Buy As You Earn and Sharesave schemes, which align their interests with those of shareholders.

Employee learning and development

The Group maintains a strong commitment to creating and providing learning opportunities for all its employees through a variety of personal development and training programmes and learning networks. The Group’s employees are encouraged to volunteer to work with its community partners. The Group continues to invest in leadership and management development which is consistent with its objective of being the employer of choice: attracting, rewarding and retaining the very best talent.

Many of the Group’s development programmes are delivered at the RBS Business School based on the Gogarburn Campus.

Employee communication

Employee engagement is encouraged through a range of communication channels, at both a divisional and Group level. These channels provide access to news and information in a number of ways, including the intranet, magazines, team meetings led by line managers, briefings held by senior managers and regular dialogue with employees and employee representatives.

The Group Chief Executive and other senior Group executives regularly communicate with employees through ‘Question Time’ style programmes, broadcast on the Group’s internal television network.

Employee consultation

Each year, all employees are invited to complete the global Employee Opinion Survey. The survey is confidential and independently managed by Towers-Perrin Independent Survey Research (TP-ISR). The survey provides a channel for employees to express their views and opinions about the Group on a range of key issues.

In 2007, the response rate was 90%. This is the highest it has ever been, and 20% higher than the financial services norm. This represents over 129,000 employees participating in the survey across 36 countries and in nine languages. Online coverage of the survey increased to 95% globally.

The Group outperformed the ‘global financial services norm’ in every one of the 15 categories for the third year in succession. The survey results are presented to the Board and at divisional and team levels. Action plans are developed to address any issues identified.

The Group recognises employer representative organisations such as trade unions and work councils in a number of businesses and countries. The Group has a European Employee Communication Council that provides elected representatives with an opportunity to better understand the impact on its European operations.

Diversity

The Group’s Managing Diversity policy sets a framework for broadening the Group’s talent base, achieving the highest levels of performance and enabling all employees to reach their full potential irrespective of age, disability, gender, marital status, political opinion, race, religious belief or sexual orientation.

The Group is also committed to ensuring that all prospective applicants for employment are treated fairly and equitably throughout the recruitment process. Its comprehensive resourcing standards cover the attraction and retention of individuals with disabilities. Reasonable adjustments are provided to support applicants in the recruitment process where these are required. The Group provides reasonable workplace adjustments for new entrants into the Group and for existing employees who become disabled during their employment.

Health, safety, wellbeing and security

The health, safety, wellbeing and security of employees and customers continues to be a priority for the Group. Regular reviews are undertaken of both policies and processes to ensure compliance with current legislation and best practice. The Group focus is on ensuring that these policies are closely linked to the operational needs of the business. Health and safety standards within high risk areas and activities have been reviewed and action taken to further improve performance.

During 2007, the development of global health, safety and wellbeing arrangements has been a key priority, to ensure equitable standards of health and safety for all Group employees. The Employee Assistance Programme, which provides advice on a range of personal and work related matters, has been further enhanced and the coverage extended during the year.

Pre-employment screening

The Group has a comprehensive pre-employment screening policy to guard against possible infiltration and employee-related fraud. In addition to existing workplace security measures, all people engaged in the Group are screened prior to commencing employment.

Code of ethics

The Group has a code of ethics applicable to all employees in every country of its operations and is available in eleven languages and a copy is available on request.
 
 
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Report of the directors continued

Corporate responsibility

Business excellence requires that the Group meets changing customer, shareholder, investor, employee and supplier expectations. The Group believes that meeting high standards of environmental, social and ethical responsibility is key to the way it does business.

In 2007, the Group undertook a survey to identify and prioritise the issues that stakeholders care about in relation to the financial services sector. This allows the Group to focus corporate responsibility activities on issues which matter most to stakeholders. Financial crime and corruption is the primary focus, followed by consumer banking issues, employee practices, direct environmental impact, community investment, global lending and project finance, financial inclusion and capability and support for small businesses. The Group takes all these responsibilities seriously, continually monitoring and managing them through policies and practices across the Group. The Board regularly considers corporate responsibility issues and receives a formal report on these each year.

Further details of the Group’s corporate responsibility policies will be contained in the 2007 Corporate Responsibility Report.

Going concern

The directors are satisfied that the Group has adequate resources to continue in business for the foreseeable future. For this reason, they continue to adopt the ‘going concern’ basis for preparing the accounts.

Corporate governance

The company is committed to high standards of corporate governance. Details are given on pages 80 to 86.

Ordinary share capital

In May 2007, the company capitalised £1,576 million of its share premium account by way of a bonus issue of two new ordinary shares of 25p each for every one ordinary share held by shareholders at close of business on 4 May 2007. As of 8 May 2007, the authorised ordinary share capital of the company increased by £1,609 million (6,434,972,616 ordinary shares of 25p each) and the allotted, called-up and fully paid ordinary share capital increased by £1,576 million (6,304,298,670 ordinary shares of 25p each).

During the year, the ordinary share capital was also increased by 530.6 million ordinary shares issued to former ABN AMRO shareholders and 19.1 million ordinary shares allotted as a result of the exercise of options under the company’s share schemes.

Details of the authorised and issued ordinary share capital at 31 December 2007 are shown in Note 26 on the accounts.

Preference share capital

Details of issues and redemptions of preference shares during the year and the authorised and issued preference share capital at 31 December 2007 are shown in Note 26 on the accounts.

Authority to repurchase shares

At the Annual General Meeting in 2007, shareholders renewed the authority for the company to make market purchases of up to 958,712,195 ordinary shares. The directors have not exercised this authority to date. Shareholders will be asked to renew this authority at the Annual General Meeting in April 2008.

Additional information

Where not provided previously in the Report of the directors, the following provides the additional information required to be disclosed by Part 7 of the Companies Act 1985 as amended.

Details of the ordinary and preference share capital are provided in Note 26 on the accounts on pages 159 to 161. The rights and obligations attaching to the company’s ordinary shares and preference shares are set out in the company’s Articles of Association, copies of which can be obtained from Companies House in the UK or by writing to the Group Secretary and General Counsel.

On a show of hands at a general meeting of the company every holder of ordinary shares and cumulative preference shares present in person or by proxy and entitled to vote shall have one vote. On a poll, every holder of ordinary shares present in person or by proxy and entitled to vote shall have one vote for every share held. On a poll, holders of cumulative preference shares present in person or by proxy and entitled to vote shall have four votes for every share held. The Notice of the Annual General Meeting specifies the deadlines for exercising voting rights and appointing a proxy or proxies to vote in relation to resolutions to be passed at the general meeting.

The cumulative preference shares represent less than 0.04% of the total voting rights of the company, the remaining being represented by the ordinary shares.

There are no restrictions on the transfer of ordinary shares in the company other than certain restrictions which may from time to time be imposed by laws and regulations (for example, insider trading laws). Pursuant to the Listing Rules of the Financial Services Authority certain employees of the company require the approval of the company to deal in the company’s shares.

A number of the company’s share plans include restrictions on transfers of shares while the shares are subject to the plans, in particular the Employee Share Ownership Plan.

The rights and obligations of holders of non-cumulative preference shares are set out in Note 26 on the accounts on page 161.

The company is not aware of any agreements between shareholders that may result in restrictions on the transfer of securities and/or voting rights. There are no persons holding securities carrying special rights with regard to control of the company.
 
 
77

 
 
Under the rules of certain employee share plans, eligible employees are entitled to acquire shares in the company, and shares are held in trust for participants by The Royal Bank of Scotland and Ulster Bank Dublin Trust Company as Trustees. Voting rights are exercised by the Trustees on receipt of participants’ instructions. If a participant does not submit an instruction to the Trustee no vote is registered.

The Royal Bank of Scotland Group plc 2001 Employee Share Trust and The Royal Bank of Scotland plc 1992 Employee Share Trust are used to hold shares on behalf of the Group’s executive share plans. The voting rights are exercisable by the Trustees, however, in accordance with investor protection guidelines, the Trustees abstain from voting. The Trustees would take independent advice before accepting any offer for the company in a takeover bid situation.

The rules governing the appointment of directors is set out in the Corporate Governance Report on page 80. The company’s Articles of Association may only be amended by a special resolution at a general meeting of shareholders.

A change of control of the company following a takeover bid may cause a number of agreements to which the company is party to take effect, alter or terminate. In addition, a number of executive directors' service agreements may be affected on a change of control. All of the company’s employee share plans contain provisions relating to a change of control. Outstanding awards and options may vest and become exercisable on change of control, subject where appropriate to the satisfaction of any performance conditions at that time and pro-rating of awards. In the context of the company as a whole, these agreements are not considered to be significant.

Directors

The names and brief biographical details of the directors are shown on pages 73 and 74. All directors served throughout the year and to the date of signing of the financial statements.

Larry Fish became non-executive Chairman, RBS America and Citizens Financial Group, Inc. with effect from 1 January 2008. On 1 May 2008, he will become a non-executive director of the company and will continue in the role of non-executive Chairman, RBS America and Citizens Financial Group, Inc.

Colin Buchan, Jim Currie, Janis Kong, Sir Tom McKillop, Sir Steve Robson and Guy Whittaker will retire and offer themselves for re-election at the company’s Annual General Meeting on 23 April 2008.

Details of the service agreement for Guy Whittaker are set out on pages 90 and 91. No other director seeking election or re-election has a service agreement.

Directors’ interests

The interests of the directors in the shares of the company at 31 December 2007 are shown on page 97. None of the directors held an interest in the loan capital of the company or in the shares and loan capital of any of the subsidiary undertakings of the company, during the period from 1 January 2007 to 27 February 2008.

Directors' indemnities

In terms of section 236 of the Companies Act 2006, the directors of the company, members of the Group Executive Management Committee and Approved Persons of the Group (under the Financial Services and Markets Act 2000) have been granted Qualifying Third Party Indemnity Provisions by the company.

In terms of section 236 of the Companies Act 2006, Qualifying Pension Scheme Indemnity Provisions (‘QPSIP’) have been issued by the company to a number of pension trustees/directors of in-house corporate trustees of the Group’s pension schemes. The intention is to issue QPSIPs to all pension trustees of the Group’s pension schemes during 2008.

Directors' disclosure to auditors:

Each of the directors at the date of approval of this report confirms that:

(a) so far as the director is aware, there is no relevant audit information of which the company’s auditors are unaware;
 
and
 
(b) the director has taken all the steps that he/she ought to have taken as a director to make himself/herself aware of any relevant audit information and to establish that the company’s auditors are aware of that information.

This confirmation is given and should be interpreted in accordance with the provisions of section 234ZA of the Companies Act 1985.
 
 
78

 
 
Report of the directors continued

Shareholdings

The table below shows the shareholders that have notified us that they hold more than 3% of the voting rights in the undernoted classes of shares.
 
 
Number of shares
% held
   
Number of shares
% held
Ordinary shares:
     
5 ½ % cumulative preference shares:
   
Legal & General Group plc
504,686,799
5.04
 
Mr P S and Mrs J M Allen;
   
11% cumulative preference shares:
     
Miss C L Allen, and Miss J C Allen
451,796
28.23
Guardian Royal Exchange Assurance plc
129,830
25.97
 
Commercial Union Assurance plc
91,429
22.86
Windsor Life Assurance Company Limited
51,510
10.30
 
Bassett-Patrick Securities Limited*
46,255
11.56
Mr S. J. and Mrs J. A. Cockburn
15,520
3.10
 
E M Behrens Charitable Trust
20,000
5.00
Mr Stephen J Cockburn
15,290
3.06
 
Mrs Gina Wild
19,800
4.95
Cleaning Tokens Limited
25,500
5.10
 
Trustees of The Stephen Cockburn
   
       
Limited Pension Scheme
19,879
4.97
       
Miss Elizabeth Hill
16,124
4.03
       
Mr W. T. Hardison Jr.
13,532
3.38

*Notification has been received on behalf of Mr A. W. R. Medlock and Mrs H. M. Medlock that they each have an interest in the holding of 5 ½ % cumulative preference shares registered in the name of Bassett-Patrick Securities Limited noted above and that there are further holdings of 5,300 and 5,000 shares, respectively, of that class registered in each of their names.

Charitable contributions

In 2007 the contribution to the Group’s Community Investment programmes was £57.7 million (2006 – £58.6 million). The total amount given for charitable purposes by the company and its subsidiary undertakings during the year ended 31 December 2007 was £32.1 million (2006 – £25.4 million).

Political donations

At the Annual General Meeting in 2006, shareholders gave authority for the company to make political donations and incur political expenditure up to a maximum aggregate sum of £500,000 as a precautionary measure in light of the wide definitions in The Political Parties, Elections and Referendums Act 2000, for a period of four years. These authorities have not been used.

No political donations were made during the year and it is not proposed that the Group’s longstanding policy of not making contributions to any political party be changed.

Policy and practice on payment of creditors

The Group is committed to maintaining a sound commercial relationship with its suppliers. Consequently, it is the Group’s policy to negotiate and agree terms and conditions with its suppliers, which includes the giving of an undertaking to pay suppliers within 30 days of receipt of a correctly prepared invoice submitted in accordance with the terms of the contract or such other payment period as may be agreed.

At 31 December 2007, the Group’s trade creditors represented 30 days (2006 – 28 days) of amounts invoiced by suppliers.

Auditors

The auditors, Deloitte & Touche LLP, have indicated their willingness to continue in office. A resolution to re-appoint Deloitte & Touche LLP as the company’s auditor will be proposed at the forthcoming Annual General Meeting.

By order of the Board.

Miller McLean
Secretary
27 February 2008

The Royal Bank of Scotland Group plc is registered in Scotland No. 45551.
 
 
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Corporate governance

The company is committed to high standards of corporate governance, business integrity and professionalism in all its activities.

Throughout the year ended 31 December 2007, the company has complied with all of the provisions of the revised Combined Code issued by the Financial Reporting Council in June 2006 (the “Code”) except in relation to the authority reserved to the Board to make the final determination of the remuneration of the executive directors, which is explained in the paragraph headed ‘Remuneration Committee’.

The company has also complied with the Smith Guidance on Audit Committees in all material respects.

Under the US Sarbanes-Oxley Act of 2002 (the “Act”), specific standards of corporate governance and business and financial disclosures apply to companies with securities registered in the US. The company complies with all applicable sections of the Act.

The New York Stock Exchange

As a foreign issuer with American Depositary Shares (“ADS”) representing ordinary shares, preference shares and debt securities listed on the New York Stock Exchange (“NYSE”), the company must disclose any significant ways in which its corporate governance practices differ from those followed by US companies under the NYSE’s corporate governance listing standards. In addition, the company must comply fully with the provisions of the listing standards that relate to the composition, responsibilities and operation of audit committees. These provisions incorporate the relevant rules concerning audit committees of the US Securities Exchange Act of 1934.

The company has reviewed its corporate governance arrangements and is satisfied that these are consistent with the NYSE’s corporate governance listing practices, with the exception of the following. The Nominations Committee is chaired by the Chairman of the Board, who may not be currently considered independent under the UK Combined Code, and the Chairman of the Board is a member of the Remuneration Committee, both of which are permitted by the UK Combined Code (since the Chairman was considered independent on appointment). The company’s Audit, Nomination and Remuneration Committees are otherwise composed solely of non-executive directors deemed by the Board to be independent. The NYSE’s corporate governance listing standards also require that a compensation committee has direct responsibility to review and approve Group Chief Executive remuneration. The Board, rather than the Remuneration Committee, reserves the authority to make the final determination of the remuneration of the Group Chief Executive, which is explained on page 82 in the paragraph headed ‘Remuneration Committee’.

The Group Audit Committee complies with the provisions of the NYSE’s corporate governance listing standards that relate to the composition, responsibilities and operation of audit committees. In May 2007, the company submitted its required annual written affirmation to the NYSE confirming its full compliance with those and other applicable provisions. In addition, following the listing of ADS representing common shares on the NYSE, an interim written affirmation was required and was filed in October 2007. More detailed information about the Audit Committee and its work during 2007 is set out in the Audit Committee’s Report on  pages 83 and 84.

Board of directors

The Board is the principal decision-making forum for the company. It has overall responsibility for leading and controlling the company and is accountable to shareholders for financial and operational performance. The Board approves Group strategy and monitors performance. The Board has adopted a formal schedule of matters detailing key aspects of the company’s affairs reserved to it for its decision. This schedule is reviewed annually.

The roles of the Chairman and Group Chief Executive are distinct and separate, with a clear division of responsibilities. The Chairman leads the Board and ensures the effective engagement and contribution of all non-executive and executive directors. The Group Chief Executive has responsibility for all Group businesses and acts in accordance with the authority delegated by the Board. Responsibility for the development of policy and strategy and operational management is delegated to the Group Chief Executive and other executive directors.

All directors participate in discussing strategy, performance and the financial and risk management of the company. Meetings of the Board are structured to allow open discussion.

There were nine scheduled Board meetings during 2007. The directors were supplied with comprehensive papers in advance of each Board meeting covering the Group’s principal business activities. Members of executive management attend and make regular presentations at meetings of the Board. In addition to scheduled meetings, 20 ad hoc Board meetings and Chairman’s Committee meetings were held during 2007 to consider the acquisition of ABN AMRO. These meetings were attended by the majority of directors.

The Board is aware of the other commitments of its directors and is satisfied that these do not conflict with their duties as directors of the company.

Board balance and independence

The Board currently comprises the Chairman, six executive directors and ten non-executive directors (with effect from 1 May 2008, and the change in role of Larry Fish to non-executive director of the company, the Board will comprise the Chairman, five executive directors and eleven non-executive directors). The Board functions effectively and efficiently, and is considered to be of an appropriate size in view of the scale of the company and the diversity of its businesses. The directors provide the Group with the knowledge, mix of skills, experience and networks of contacts required. The Board Committees contain directors with a variety of relevant skills and experience so that no undue reliance is placed on any individual.
 
 
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Corporate governance continued

The non-executive directors combine broad business and commercial experience with independent and objective judgement. The balance between non-executive and executive directors enables the Board to provide clear and effective leadership and maintain the highest standards of integrity across the company’s business activities. The names and biographies of all Board members are set out on pages 73 and 74.

The composition of the Board is subject to continuing review and the provisions of the Code will be taken into account in respect of the balance of the Board. The Code requires the Board to determine whether its non-executive members are independent.

The Board comprises nine independent and seven non-independent directors (including executive directors), in addition to the Chairman. Bob Scott has been nominated as the senior independent director.

The Board considers that all non-executive directors are independent for the purposes of the Code, with the exception of Bud Koch who was formerly Chairman, President and Chief Executive Officer of Charter One Financial, Inc. which was acquired by Citizens Financial Group, Inc. in 2004. Larry Fish will not be considered an independent non-executive director from 1 May 2008.

Re-election of directors

At each Annual General Meeting, one third of the directors retire and offer themselves for re-election and each director must stand for re-election at least once every three years. Any non-executive directors who have served for more than nine years will also stand for annual re-election and the Board will consider their independence at that time. The proposed re-election of directors is subject to prior review by the Board.

The names of directors standing for re-election at the 2008 Annual General Meeting are contained on page 78 and further information will be given in the Chairman’s letter to shareholders in relation to the company’s Annual General Meeting.

Information, induction and professional development

All directors receive accurate, timely and clear information on all relevant matters. All directors have access to the advice and services of the Group Secretary and General Counsel who is responsible to the Board for ensuring that Board procedures are followed and that applicable rules and regulations are complied with. In addition, all directors are able, if necessary, to obtain independent professional advice at the company’s expense.

Each new director receives a formal induction on joining the Board, including visits to the Group’s major businesses and meetings with directors and senior management. The induction is tailored to the director’s specific requirements. Directors are advised of appropriate training and professional development opportunities and undertake the training and professional development they consider necessary in assisting them to carry out their duties as a director.

Performance evaluation

The Board has undertaken a formal and rigorous annual evaluation of its own performance and that of its committees and individual directors.

The performance evaluation of the operation and effectiveness of the Board, the Remuneration Committee and the Nominations Committee was undertaken in the autumn of 2007. This was conducted internally using a detailed questionnaire and individual meetings with each director. Amongst the areas reviewed were the role of the Board, Board composition, Board meetings and processes, Board performance and reporting, external relationships and Board Committees. A separate performance evaluation of the Audit Committee was also undertaken internally in late 2007 using a detailed questionnaire and meetings with Audit Committee members and attendees.

The report on the Board evaluation, which was designed to assist the Board in further improving its performance, was considered and discussed by the Board as a whole and a separate report on the outcomes of the evaluation of the Audit Committee was also considered and discussed by the Board. The Board evaluation involved detailed consideration of Board composition, Board engagement in risk management and capital planning and the format of the Board meetings. The Board also considered the range and balance of its activities and was content that it was allocating appropriate time to such key matters as monitoring business performance, risk appetite and strategy.

Taking into account their review and discussions the directors have concluded that the Board is effective in meeting its objectives and fulfilling its duties and obligations. The directors are also satisfied that each of the Board’s Committees (Audit, Remuneration and Nominations) carries out its delegated duties effectively.

In addition, each director discussed his or her own performance as a director and their Board evaluation questionnaire with the Chairman. The senior independent director canvassed the views of the executive directors and met with the non-executive directors as a group without the Chairman present to consider the Chairman’s performance. The Board is satisfied that each director continues to contribute effectively to the Board and the Group and demonstrates commitment to his or her role as a director.

Board Committees

In order to provide effective oversight and leadership, the Board has established a number of Board Committees with particular responsibilities. The Committee chairmanship and membership are reviewed on a regular basis. The names and biographies of all Board Committee members are set out on pages 73 and 74.

The terms of reference of the Audit, Remuneration and Nominations Committees and the standard terms and conditions of appointment of non-executive directors are available on the Group’s website (www.rbs.com) and copies are available on request.
 
 
81

 
 
Audit Committee

All members of the Audit Committee are independent non-executive directors. The Audit Committee holds at least five meetings each year. The Audit Committee’s report is set out on pages 83 and 84 .

Remuneration Committee

The members of the Remuneration Committee comprise independent non-executive directors, together with the Chairman of the Board. The Remuneration Committee holds at least three meetings each year.

The Remuneration Committee is responsible for assisting the Board in discharging its responsibilities and making all relevant disclosures in relation to the formulation and review of the Group’s executive remuneration policy. The Remuneration Committee makes recommendations to the Board on the remuneration arrangements for the executive directors and the Chairman. The Directors’ Remuneration Report is contained on pages 8 7 to 96.

Responsibility for determining the remuneration of executive directors has not been delegated to the Remuneration Committee, and in that respect the provisions of the Code have not been complied with. The Board as a whole reserves the authority to make the final determination of the remuneration of directors as it considers that this two stage process allows greater consideration and evaluation and is consistent with the unitary nature of the Board. No director is involved in decisions regarding his or her own remuneration.

Nominations Committee

The Nominations Committee comprises independent non-executive directors, under the chairmanship of the Chairman of the Board. The Nominations Committee meets as required.

The Nominations Committee is responsible for assisting the Board in the formal selection and appointment of directors. It considers potential candidates and recommends appointments of new directors to the Board. The appointments are based on merit against objective criteria, including the time available of the potential director and the commitment which will be required.

In addition, the Nominations Committee considers succession planning for the Chairman, Group Chief Executive and non-executive directors. The Nominations Committee takes into account the knowledge, mix of skills, experience and networks of contacts which are anticipated to be needed on the Board in the future. The Chairman, Group Chief Executive and non-executive directors meet to consider executive succession planning. No director is involved in decisions regarding his or her own succession.

Meetings

The number of scheduled meetings of the Board and the Audit, Remuneration and Nominations Committees and individual attendance by members is shown below.

 
Board
Audit
Remuneration
Nominations
Total number of meetings in 2007
9
6
3
2
Number of meetings attended in 2007
       
Sir Tom McKillop
9
3
2
Sir Fred Goodwin
9
Mr Buchan
8
6
3
Mr Cameron
8
Dr Currie
9
3
Mr Fish
9
Mr Fisher
9
Mr Friedrich
9
6
Mr Hunter
9
6
2
Mr Koch
9
Mrs Kong
9
3
Mr MacHale
9
6
Mr Pell
9
Sir Steve Robson
9
5
Mr Scott
9
3
2
Mr Sutherland
8
3
1
Mr Whittaker
9

Relations with shareholders

The company communicates with shareholders through the Annual Report and by providing information in advance of the Annual General Meeting. Individual shareholders can raise matters relating to their shareholdings and the business of the Group at any time throughout the year. Shareholders are given the opportunity to ask questions at the Annual General Meeting or submit written questions in advance. The chairmen of the Audit, Remuneration and Nominations Committees are available to answer questions at the Annual General Meeting.

Communication with the company’s largest institutional shareholders is undertaken as part of the company’s investor relations programme. The Chairman meets with the Group’s top 20 investors once every 12 to 18 months to receive their feedback on issues such as strategy, business performance and corporate governance. During the year, the directors received copies of analysts’ reports and a monthly report from the Group’s investor relations department which includes an analysis of share price movements, the Group’s performance against the sector, and key broker comments. In addition, information on major investor relations activities and changes to external ratings is provided. The senior independent director would be available to shareholders if concerns could not be addressed through the normal channels. The arrangements used to ensure that directors develop an understanding of the views of major shareholders are considered as part of the annual Board performance evaluation.
 
 
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Corporate governance continued

The Chairman, Group Chief Executive, Group Finance Director and, if appropriate, the senior independent director communicate shareholder views to the Board as a whole.

The Board commissions a survey of investor perceptions periodically. The survey is undertaken on behalf of the Board by independent consultants and the outcomes of the study are considered by the Board.
 
Audit Committee Report

The members of the Audit Committee are Archie Hunter (Chairman), Colin Buchan, Bill Friedrich, Joe MacHale and Sir Steve Robson. All members of the Audit Committee are independent non-executive directors. The Audit Committee holds at least five meetings each year, two of which are held immediately prior to submission of the interim and annual financial statements to the Group Board. This core programme is supplemented by additional meetings as required, four being added in 2007. Audit Committee meetings are attended by relevant executive directors, the internal and external auditors and finance and risk management executives. At least twice per annum the Audit Committee meets privately with the external auditors. Since 2000, the Audit Committee has undertaken an annual programme of visits to the Group's business divisions and control functions. The object of the programme is to allow the Audit Committee to gain a better understanding of the risk and control issues facing the Group and an invitation to attend is extended to all non-executive directors. The programme of future visits is considered annually and the norm is for three or four visits to be undertaken each year.

The Board is satisfied that all the Audit Committee members have recent and relevant financial experience. Although the Board has determined that each member of the Audit Committee is an ‘Audit Committee Financial Expert’ and is independent, each as defined in the SEC rules under the US Securities Exchange Act of 1934 and related guidance, the members of the Audit Committee are selected with a view to the expertise and experience of the Audit Committee as a whole, and the Audit Committee reports to the Board as a single entity. The designation of a director or directors as an ‘Audit Committee Financial Expert’ does not impose on any such director, any duties, obligations or liability that are greater than the duties, obligations and liability imposed on such director as a member of the Audit Committee and Board in the absence of such a designation. Nor does the designation of a director as an ‘Audit Committee Financial Expert’ affect the duties, obligations or liability of any other member of the Board.

The Audit Committee is responsible for:

·  
assisting the Board in discharging its responsibilities and in making all relevant disclosures in relation to the financial affairs of the Group;
   
·  
reviewing accounting and financial reporting and regulatory compliance;
   
·  
reviewing the Group’s systems of internal control; and
   
·  
monitoring the Group’s processes for internal audit, risk management and external audit.

Full details of the responsibilities of the Audit Committee are available at www.rbs.com

The Audit Committee has adopted a policy on the engagement of the external auditors to supply audit and non-audit services, which takes into account relevant legislation regarding the provision of such services by an external audit firm. The Audit Committee reviews the policy annually and prospectively approves the provision of audit services and certain non-audit services by the external auditors.

Annual audit services include all services detailed in the annual engagement letter including the annual audit and interim reviews (including US reporting requirements), periodic profit verifications and reports to regulators including skilled persons reports commissioned by the Financial Services Authority (e.g. Reporting Accountants Reports).

Annual audit services also include statutory or non-statutory audits required by any Group companies that are not incorporated in the UK. Terms of engagement for these audits are agreed separately with management, and are consistent with those set out in the audit engagement letter, as local regulations permit.

The prospectively approved non-audit services include the following classes of service:

·  
capital raising, including consents, comfort letters and relevant reviews of registration statements;
   
·  
provision of accounting opinions relating to the financial statements of the Group;
   
·  
provision of reports that, according to law or regulation, must be rendered by the external auditors;
   
·  
tax compliance services;
   
·  
corporate finance services relative to companies that will remain outside the Group; and
   
·  
insolvency work relating to the Group’s customers.

The Audit Committee approves all other permitted non-audit services on a case by case basis before their commencement. In addition, the Audit Committee reviews and monitors the independence and objectivity of the external auditors when it approves non-audit work to be carried out by them, taking into consideration relevant legislation and ethical guidance. Information on the audit and non-audit services carried out by the external auditors is detailed in Note 4 to the Group’s accounts.
 
83

 
Corporate governance continued

The Audit Committee undertakes an annual evaluation to assess the independence and objectivity of the external auditors and the effectiveness of the audit process, taking into consideration relevant professional and regulatory requirements. The results of this evaluation are reported to the Board.

The Audit Committee is responsible for making recommendations to the Board, for it to submit the Audit Committee’s recommendations to shareholders for their approval at the Annual General Meeting in relation to the appointment, reappointment and removal of the external auditors. The Board has endorsed the Audit Committee’s recommendation that shareholders be requested to approve the reappointment of Deloitte & Touche LLP as external auditors at the Annual General Meeting in April 2008.

The Audit Committee also fixes the remuneration of the external auditors as authorised by shareholders at the Annual General Meeting.

The Audit Committee approves the terms of engagement of the external auditors.

It is intended that there will be an external review of the effectiveness of Group Internal Audit every three to five years, in line with best practice, with internal reviews continuing in the intervening years. In 2007, KPMG conducted a review of the effectiveness of Group Internal Audit and concluded that the function operated effectively. The Board considered the external review findings and also concluded that the Group Internal Audit function was effective.

It is intended that there will be an external review of the effectiveness of the Audit Committee every three to five years, with internal reviews by the Board continuing in the intervening years. PricewaterhouseCoopers conducted an external review of the effectiveness of the Audit Committee in 2005. An internal review of the Audit Committee’s performance was undertaken in 2007 and a separate report on the outcome was considered and discussed by the Board which concluded that it effectively discharged its responsibilities.

Since 2005, divisional audit committees have been responsible for reviewing each division’s business. These committees report to the Audit Committee which has concluded that they operate effectively.

Archie Hunter
Chairman of the Audit Committee
27 February 2008
 
84

 
Internal Control

Management of The Royal Bank of Scotland Group (“the Group”) is responsible for the Group’s system of internal control that is designed to facilitate effective and efficient operations and to ensure the quality of internal and external reporting and compliance with applicable laws and regulations. In devising internal controls, the Group has regard to the nature and extent of the risk, the likelihood of it crystallising and the cost of controls. A system of internal control is designed to manage, but not eliminate, the risk of failure to achieve business objectives and can only provide reasonable, and not absolute, assurance against the risk of material misstatement, fraud or losses.

Management’s report on internal control over financial reporting

Management of the Group is responsible for establishing and maintaining adequate internal control over financial reporting for the Group.

The Group’s internal control over financial reporting is a component of an overall system of internal control. The Group’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the preparation, reliability and fair presentation of financial statements for external purposes in accordance with International Financial Reporting Standards (“IFRS”) and it includes:

·  
Policies and procedures that relate to the maintenance of records that, in reasonable detail, fairly and accurately reflect the transactions and disposition of assets.

·  
Controls providing reasonable assurance that transactions are recorded as necessary to permit the preparation of financial statements in accordance with IFRS, and that receipts and expenditures are being made only as authorised by management.

·  
Controls providing reasonable assurance regarding prevention or timely detection of unauthorised acquisition, use or disposition of assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. In addition, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions or because the degree of compliance with policies or procedures may deteriorate.
 
Management assessed the effectiveness of the Group’s internal control over financial reporting as of 31 December 2007 based on the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in “Internal Control – Integrated Framework”.  Management excluded from its assessment the internal control over financial reporting of ABN AMRO Holdings N.V. (“ABN AMRO”), which was acquired on 17 October 2007.  ABN AMRO represented 40.7% of the Group’s total assets, a negligible proportion of the shareholders’ total equity, 7.7% of the Group’s total income and 0.2% of the Group’s profit after tax as of and for the year ended 31 December 2007.

Based on its assessment, management believes that, as of 31 December 2007, the Group’s internal control over financial reporting is effective.

The effectiveness of the Group’s internal control over financial reporting as of 31 December 2007 has been audited by Deloitte & Touche LLP, the Group’s independent registered public accounting firm. The report of the independent registered public accounting firm to the directors of the Royal Bank of Scotland Group plc expresses an unqualified opinion on the effectiveness of the Group’s internal control over financial reporting as of 31 December 2007.
 
Disclosure controls and procedures

As required by US regulations, the effectiveness of the company’s disclosure controls and procedures (as defined in the rules under the US Securities Exchange Act of 1934) have been evaluated. This evaluation has been considered and approved by the Board which has instructed the Group Chief Executive and the Group Finance Director to certify that, as at 31 December 2007, the company’s disclosure controls and procedures were adequate and effective and designed to ensure that material information relating to the company and its consolidated subsidiaries would be made known to them by others within those entities.

Changes in internal controls

There was no change in the company’s internal control over financial reporting that occurred during the period covered by this report that has materially affected, or is reasonably likely to materially affect, the company’s internal control over financial reporting.
 
 
85

 
Report of Independent Registered Public Accounting Firm to the members of The Royal Bank of Scotland Group plc
 
We have audited the internal control over financial reporting of The Royal Bank of Scotland Group plc and subsidiaries (‘’the Group”) as of 31 December 2007, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission.  As described in Management’s report on internal control over financial reporting, management excluded from its assessment the internal control over financial reporting at ABN AMRO Holdings N.V., which was acquired on 17 October 2007. ABN AMRO Holdings N.V. represented 40.7% of the Group’s total assets, a negligible proportion of the shareholders’ total equity, 7.7% of the Group’s total income and 0.2% of the Group’s profit after tax as of and for the year ended 31 December 2007. Accordingly, the scope of our audit did not include the internal control over financial reporting at ABN AMRO Holdings N.V..
 
The Group's management is responsible for maintaining effective internal control over financial reporting and for assessing its effectiveness.  Our responsibility is to express an opinion on the effectiveness of the Group's internal control over financial reporting based on our audit.
 
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States).  Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects.  Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk of whether a material weakness existed, testing and evaluating the design and operating effectiveness of internal control, and performing such other procedures as we considered necessary in the circumstances.  We believe that our audit provides a reasonable basis for our opinion.
 
A company's internal control over financial reporting is a process designed by, or under the supervision of, the company's principal executive and principal financial officers, or persons performing similar functions, and implemented by the company's board of directors, management, and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles.  A company's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorisations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorised acquisition, use, or disposition of the company's assets that could have a material effect on the financial statements.
 
Because of the inherent limitations of internal control over financial reporting, including the possibility of collusion or improper management override of controls, material misstatements due to error or fraud may not be prevented or detected on a timely basis.  Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
 
In our opinion, the Group maintained, in all material respects, effective internal control over financial reporting as of 31 December 2007, based on the criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission.
 
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated financial statements as at and for the year ended 31 December 2007 of the Group and our report dated 27 February 2008 expressed an unqualified opinion on those financial statements.
 
 
DELOITTE & TOUCHE LLP
 
Chartered Accountants and Registered Auditors
Edinburgh, United Kingdom
27 February 2008
 
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Directors’ remuneration report

The Remuneration Committee

The members of the Remuneration Committee are Bob Scott (Chairman), Colin Buchan, Jim Currie, Janis Kong, Sir Tom McKillop and Peter Sutherland. The members of the Remuneration Committee comprise independent non-executive directors, together with the Chairman of the Board.

During the year, the Remuneration Committee received advice from Watson Wyatt and Mercer on matters relating to directors’ remuneration in the UK (Watson Wyatt) and US (Mercer), together with advice from the Group Director, Human Resources and the Group Secretary and General Counsel on general remuneration matters. In addition, the Remuneration Committee has taken account of the views of the Group Chief Executive on performance assessment of the executive directors.

In addition to advising the Remuneration Committee, Watson Wyatt provided professional services in the ordinary course of business, including actuarial advice and benefits administration services to subsidiaries of the Group and investment consulting and actuarial advice to the trustees of some of the Group’s pension funds. Mercer provided advice and support in connection with a range of compensation benefits, pension actuarial and investment matters. The advisers to the Remuneration Committee are appointed independently by the Committee, which reviews its selection of advisers annually. The Committee is satisfied that the consultants from Watson Wyatt and Mercer who advise the Committee operate independently of the consulting teams undertaking other work with the Group.

Compensation
Remuneration policy

The Remuneration Committee conducted a comprehensive review of all aspects of the remuneration package in 2005, and the executive remuneration policy outcome was approved by shareholders at the company’s Annual General Meeting in 2006. A new executive share option plan was approved by shareholders at the company’s 2007 Annual General Meeting. During 2007 the Remuneration Committee continued to review policy in light of business needs, market changes and shareholder comments.

The objective of the executive remuneration policy is to provide, in the context of the company’s business strategy, remuneration in form and amount which will attract, motivate and retain high-calibre executives. In order to achieve this objective, the policy is framed around the following core principles:

·  
Total rewards will be set at levels that are competitive within the relevant market, taking each executive director’s remuneration package as a whole. The relevant market is FTSE top 20 companies and major UK, European and US banks.
   
·  
Total potential rewards will be earned through achievement of demanding performance targets based on measures consistent with shareholder interests over the short, medium and longer term.
   
·  
Remuneration arrangements will strike an appropriate balance between fixed and performance-related rewards. Performance-related elements will comprise the major part of executive remuneration packages. See illustrative charts below.
   
·  
Incentive plans and performance metrics will be structured to be robust through the business cycle.
   
·  
Remuneration arrangements will be designed to support the company’s business strategy, to promote teamwork and to conform to best practice standards.

UK-based executive directors’ remuneration balance


The above diagram has been prepared to illustrate the use of performance metrics in the total direct compensation package. For the Group Chief Executive, 21% of the package is fixed and 79% is performance related. For the executive directors, 27% is fixed and 73% is performance related. Values are shown on the basis of on-target annual performance with long term incentives at the approximate fair value at grant (80% of the face value of the shares for the MPP and 12% for the ESOP). In 2007 the MPP grant due to vest lapsed in its entirety having not met the required performance conditions. The executive share options due to vest in 2007 vested in full. At the date of vesting the share price was £6.96 and the exercise price was £5.78. Pension and other benefits have been excluded from this diagram. Financial metrics include profit growth, cost control and return on equity.

The non-executive directors’ fees are reviewed annually by the Board, on the recommendation of its Chairman. The level of remuneration reflects the responsibility and time commitment of directors and the level of fees paid to non-executive directors of comparable major UK companies. Non-executive directors do not participate in any incentive or performance plan.

The Remuneration Committee makes recommendations to the Board on the remuneration arrangements for the executive directors and the Chairman. The Remuneration Committee also approves the remuneration arrangements of senior executives below Board level who are members of the Group Executive Management Committee, on the recommendation of the Group Chief Executive, and maintains oversight of the application of remuneration policy below this level. The Committee reviews all long-term incentive arrangements operated by the Group.
 
 
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Directors remuneration report continued

Components of executive remuneration
UK based directors

Salary

Salaries are reviewed annually as part of total remuneration, having regard to remuneration packages received by executives of comparable companies. The Remuneration Committee uses a range of survey data from published and proprietary sources and reaches individual salary decisions taking account of the remuneration environment and the performance and responsibilities of the individual director.

Benefits

The Group operates The Royal Bank of Scotland Group Pension Fund (“the RBS Fund”), a non-contributory defined benefit fund for employees (including executive directors) who joined the Group prior to 1 October 2006. Any new executive directors will not be eligible to participate in the RBS Fund unless they were already a member prior to 1 October 2006; instead they will receive a cash allowance.

Details of pension arrangements of directors are shown on page 96. Where cash allowances are paid in place of pension accrual (or of pension accrual on salary over the pension earnings cap), they are shown on page 92. Executive directors also receive additional cover for death-in-service benefits.

Executive directors are eligible to receive a choice of various employee benefits or a cash equivalent, on a similar basis to other employees. In addition, as employees, executive directors are eligible to participate in Sharesave, Buy As You Earn and the Profit Sharing scheme. These schemes are not subject to performance conditions since they are operated on an all-employee basis.

Short-term annual incentives

UK-based executive directors normally have a maximum annual incentive potential of between 160% and 200% of salary. For exceptional performance, as measured by the achievement of additional challenging objectives, executive directors may be awarded incentive payments of up to 200% of salary, or 250% of salary, in the case of the Group Chief Executive, the Chief Executive, Corporate Markets and the Chief Executive, Retail Markets. Awards will normally be based on the delivery of a combination of appropriate Group and individual financial and operational targets approved each year by the Remuneration Committee.

For the Group Chief Executive, the annual incentive is primarily based on specific Group financial performance measures such as operating profit, earnings per share growth and return on equity. The remainder of the Group Chief Executive’s annual incentive is based on a range of non-financial measures which may include measures relating to shareholders, customers and staff.

For the other executive directors, a proportion of the annual incentive is based on Group financial performance and a proportion on divisional financial performance. The remainder of each individual’s annual incentive opportunity is dependent on achievement of a range of non-financial measures, specific objectives and key result areas. Divisional performance includes measures such as operating income, costs, loan impairments or operating profit. Non-financial measures include customer measures (e.g. customer numbers, customer satisfaction), staff measures (e.g. employee engagement) and efficiency and change objectives.

In respect of 2007, the Remuneration Committee reviewed the annual incentive payments for all executive directors taking into account performance against targets set at the beginning of the year and covering Group financial performance, each director’s operational targets, and where appropriate, divisional financial targets. For all directors operational targets included specified strategic developments and improvement in customer and employee satisfaction scores.

Group operating profit targets were met in full notwithstanding the impact of challenging credit market conditions in the second half of the year, and customer and employee satisfaction scores showed improvement in line with or above expectations. Financial performance in most divisions exceeded target. As a result, the Remuneration Committee proposed and the Board (excluding executive directors) agreed annual incentive payments of up to 112.5% of normal maximum levels. Levels of incentive payments to executive directors covered a wide range, reflecting variations in divisional performance.

Long-term incentives

The company provides long-term incentives in the form of share options and share or share equivalent awards. Their objective is to encourage the creation of value over the long term and to align the rewards of the executive directors with the returns to shareholders.

Medium-term Performance Plan

The Medium-term Performance Plan (“MPP”) was approved by shareholders in April 2001. Each executive director is eligible for an annual award under the plan in the form of share or share equivalent awards. Whilst the rules of the plan allow awards over shares worth up to one and a half times earnings, the Remuneration Committee has adopted a policy of granting awards based on a multiple of salary. Normally awards are made at one times salary to executive directors, with one and a half times salary being granted in the case of the Group Chief Executive. No changes will be made to this policy without prior consultation with shareholders. All awards under the plan are subject to three-year performance targets.
 
 
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Awards made in 2006 and 2007 are subject to two performance measures; 50% of the award vests on a relative Total Shareholder Return (“TSR”) measure and 50% vests on growth in adjusted earnings per share (“EPS”) over the three year performance period.

For the TSR element, vesting is based on the level of outperformance by the Group of the median of the comparator group TSR over the performance period. Awards made under the plan will not vest if the company’s TSR is below the median of the comparator group. Achievement of median TSR performance against comparator companies will result in vesting of 25% of the award. Outperformance of median TSR performance by up to 9% will result in vesting on a straight-line basis from 25% to 125%, outperformance by 9% to 18% will result in vesting on a straight-line basis from 125% to 200%. Vesting at 200% will occur if the company outperforms the median TSR performance of the comparator group by at least 18%. For awards made in 2006 and 2007, the companies in the comparator group were ABN AMRO Holdings N.V.; Banco Santander Central Hispano, S.A.; Barclays PLC; Citigroup Inc; HBOS plc; HSBC Holdings plc; Lloyds TSB Group plc and Standard Chartered PLC. Following the acquisition of ABN AMRO by the Consortium Banks in October 2007, the Remuneration Committee agreed that Fortis N.V. would replace ABN AMRO in the comparator group for awards made in 2006 and 2007, and also for awards to be made in 2008.

The EPS element ensures a clear line of sight for executives to improve long-term financial performance. For this element, the level of EPS growth over the three year period is calculated by comparing the adjusted EPS in the year prior to the year of grant with that in the final year of the performance period. Each year the vesting schedule for the EPS growth measure is agreed by the Remuneration Committee at the time of grant, having regard to the business plan, performance relative to comparators and analysts’ forecasts.

For the awards made in 2006 and 2007, the EPS element of the awards will not vest if EPS growth is below 5% per annum compound over the three year period. Where EPS growth is between 5% per annum and 10% per annum vesting will occur on a straight-line basis from 25% to 100%. Vesting at 100% will occur if EPS growth is at least 10% per annum compound.

Options

A new executive share option plan was approved by shareholders at the company’s 2007 Annual General Meeting. Options were subsequently granted to executive directors over shares worth up to a maximum of three times salary with an EPS performance condition.

The performance condition is based on the average annual growth in the Group’s adjusted EPS over the three year performance period commencing in the year of grant. The calibration of the EPS growth measure is agreed by the Remuneration Committee at the time of each grant having regard to the business plan, prevailing economic conditions and analysts’ forecasts.

In respect of the grant to executive directors in 2007, options will only be exercisable if, over the three year period, the growth in the company’s adjusted EPS has been at least 6% per annum (‘the threshold level’). The percentage of options that vest is then determined on a straight line basis between 30% at the threshold level and 100% at the maximum level for growth in adjusted EPS of 12% per annum.

Shareholding guidelines

In 2006, the Remuneration Committee reviewed the policy on shareholding requirements and the Group has now adopted shareholding guidelines for executive directors.

The target shareholding level is 200% of gross annual salary for the Group Chief Executive and 100% of gross annual salary for executive directors. Target shareholding levels are determined by reference to ordinary shares held, together with any vested awards under the Group’s Medium-term Performance Plan. Executive directors have a period of five years in which to build up their shareholdings to meet the guideline levels.

US based director – Larry Fish

Larry Fish was previously Chairman and Chief Executive Officer of Citizens Financial Group, Inc. From 23 March 2007, he was appointed Chairman, RBS America and Citizens. With effect from 1 January 2008 he has undertaken that role in a non-executive capacity and is being paid a fixed fee of US$600,000 per annum (inclusive of fees as a non-executive director of the company with effect from 1 May 2008).

He will not participate in any annual bonus plan nor will he be eligible for further grants under any long term incentive plans. Existing long term incentive awards will vest to him, subject to achievement of all relevant service and performance conditions, at the completion of the appropriate performance period.

Accrual of pension entitlement will cease at 30 April 2008. He will participate in the Citizens medical insurance plan to this date, after which he is eligible to join the Citizens retiree medical plan.
 
 
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Directors remunerati on report continued

Total shareholder return performance

The undernoted performance graph illustrates the performance of the company over the past five years in terms of total shareholder return compared with that of the companies comprising the FTSE 100 Index. This Index has been selected because it represents a cross-section of leading UK companies. The total shareholder return for FTSE banks for the same period has been added for comparison. The total shareholder return for the company and the indices have been rebased to 100 for 2002.

Total shareholder return


Service contracts

The company’s policy in relation to the duration of contracts with directors is that executive directors’ contracts generally continue until termination by either party, subject to the required notice, or until retirement. The notice period under the service contracts of executive directors will not normally exceed 12 months. In relation to newly recruited executive directors, subject to the prior approval of the Remuneration Committee, the notice period from the employing company may be extended beyond 12 months if there is a clear case for this. Where a longer period of notice is initially approved on appointment, it will normally be structured such that it will automatically reduce to 12 months in due course.

All new service contracts for executive directors are subject to approval by the Remuneration Committee. Those contracts normally include standard clauses covering the performance review process, the company’s normal disciplinary procedure, and terms for dismissal in the event of failure to perform or in situations involving actions in breach of the Group’s policies.

Any compensation payment made in connection with the departure of an executive director will be subject to approval by the Remuneration Committee, having regard to the terms of the service contract and the reasons for termination.

Information regarding executive directors’ service contracts is summarised in the table and note below. (1)

 
Date of current contract/
Notice period –
Notice period –
Name
Employing company
from company
from executive
Sir Fred Goodwin
1 August 1998
12 months
6 months
 
The Royal Bank of Scotland plc
   
Mr Cameron
29 March 1998
12 months
6 months
 
The Royal Bank of Scotland plc
   
Mr Fisher
27 February 2007
12 months
12 months
 
The Royal Bank of Scotland plc
   
Mr Pell
20 February 2006
12 months
6 months
 
The Royal Bank of Scotland plc
   
Mr Whittaker
19 December 2005
12 months
12 months
 
The Royal Bank of Scotland plc
   

Note:
   
(1)  
With effect from 1 May 2008, Mr Fish will become a non-executive director of the company. In line with other non-executive directors, his appointment will be covered by a letter of engagement. The appointment will be for an initial term expiring on 9 October 2009 and is terminable earlier by either party upon written notice.
 
 
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Except as noted below, in the event of severance where any contractual notice period is not worked, the employing company may pay a sum to the executive in lieu of this period of notice. Any such payment would, at maximum, comprise base salary and a cash value in respect of fixed benefits (including pension plan contributions). In the event of situations involving breach of the employing company’s policies resulting in dismissal, reduced or no payments may be made to the executive. Depending on the circumstances of the termination of employment, the executive may be entitled, or the Remuneration Committee may exercise its discretion to allow, the executive to exercise outstanding awards under long-term incentive arrangements subject to the rules of the relevant plan. All UK based directors, with the exception of Guy Whittaker, are members of The Royal Bank of Scotland Group Pension Fund (‘the RBS Fund’) and are contractually entitled to receive all pension benefits in accordance with its terms. The RBS Fund rules allow all members who retire early at the request of their employer to receive a pension based on accrued service with no discount applied for early retirement.

The Remuneration Committee has reviewed this provision of the RBS Fund, which applies equally to executive directors and other employees. The Remuneration Committee concluded that a change to the terms of the RBS Fund in respect of early retirement at the company’s request would not be a cost effective route to take at this time. The RBS Fund is closed to employees, including any executive directors, joining the Group after 30 September 2006.

Chairman and non-executive directors

The original date of appointment as a director of the company and the latest date for the next re-election are as follows:

   
Latest date for
 
Date first appointed
next re-election
Sir Tom McKillop
1 September 2005
2009
Mr Buchan
1 June 2002
2009
Dr Currie
28 November 2001
2008
Mr Friedrich
1 March 2006
2009
Mr Hunter
1 September 2004
2010
Mr Koch
29 September 2004
2010
Mrs Kong
1 January 2006
2009
Mr MacHale
1 September 2004
2010
Sir Steve Robson
25 July 2001
2008
Mr Scott
31 January 2001
2009
Mr Sutherland
31 January 2001
2009

The non-executive directors do not have service contracts or notice periods although they have letters of engagement reflecting their responsibilities and commitments. Under the company’s Articles of Association, all directors must retire by rotation and seek re-election by shareholders at least every three years. The dates in the table above reflect the latest date for re-election. However, in 2008, at least one-third of the Board will retire by rotation as required by the company’s Articles of Association. No compensation would be paid to the Chairman or to any non-executive director in the event of early termination.
 
 
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Directors remuneration report continued

The tables and explanatory notes on pages 92 to 96 report the remuneration of each director for the year ended 31 December 2007 and have been audited by the company’s auditors, Deloitte & Touche LLP.

Directors’ remuneration

      Salary/
fees
£000
      Performance
bonus (1)
£000
      Pension
allowance
£000
      Benefits
£000
      2007
Total
£000
      2006
Total
£000
 
Chairman
                                               
Sir Tom McKillop
    750                         750       471  
                                                 
Executive directors
                                               
Sir Fred Goodwin
    1,290       2,860             40       4,190       3,996  
Mr Cameron
    988       1,900       341       27       3,256       3,496  
Mr Fish (2)
    999       200             54       1,253       2,679  
Mr Fisher (3)
    726       1,428       178       26       2,358       1,894  
Mr Pell
    825       1,377             2       2,204       2,120  
Mr Whittaker
    760       1,425       262       3       2,450       4,475  

Notes:
   
(1)  
Includes 10% profit sharing.
   
(2)  
Mr Fish is a non-executive director of Textron Inc. and retains the fees paid to him in this respect. For 2007, he received a remuneration package from Textron Inc. equivalent to approximately US$87,565.
   
(3)  
On his appointment as Chairman of the Managing Board of ABN AMRO on 1 November 2007, Mr Fisher transferred to the Netherlands. In line with the Group’s international assignment policy he was eligible for assistance in moving his home and family to the Netherlands and for ongoing tax equalisation, cost of living, housing and other secondment benefits, the value of which is £15,419 and is included under benefits, above.

Non-executive directors
    Board
fees
£000
      Board
committee
fees
£000
      £000       £000  
Mr Buchan
    70       52       122       120  
Dr Currie
    70       15       85       80  
Mr Friedrich
    70       30       100       69  
Mr Hunter
    70       92       162       158  
Mr Koch (1)
    70             70       65  
Mrs Kong
    70       15       85       73  
Mr MacHale
    70       30       100       95  
Sir Steve Robson
    70       30       100       95  
Mr Scott (2)
                    160       155  
Mr Sutherland
    70       27       97       88  

Notes:
   
(1)  
In addition to his role as a non-executive director, Mr Koch had an agreement with Citizens Financial Group, Inc. to provide consulting services for a period of three years, which ended on 1 September 2007, following the acquisition by Citizens of Charter One Financial, Inc. For these services Mr Koch received $268,333 in 2007.
   
(2)  
Mr Scott’s senior independent director fee covers all Board and Board Committee work including Chairmanship of the Remuneration Committee.

No director received any expense allowances chargeable to UK income tax or compensation for loss of office/termination payment. The non-executive directors did not receive any bonus payments or benefits.
 
 
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Share options

Options to subscribe for ordinary shares of 25p each in the company granted to, and exercised by, directors during the year to 31 December 2007 are included in the table below. Options held at 1 January 2007 and the related option price have been restated to reflect the bonus issue of ordinary shares in May 2007.
 
               
Options exercised in 2007
             
   
Options held at 1 January
   
Options granted in
         
Market price at date of exercise
   
Option price
   
Options held at 31 December 2007
 
   
2007
   
2007
   
Number
      £       £    
Number
   
Exercise period
 
Sir Fred Goodwin
    493,713             493,713       5.32       2.92              
      8,889                             3.73       8,889       04.03.02 – 03.03.09  
      81,918                             3.99       81,918       03.06.02 – 02.06.09  
      460,944                             2.60       460,944       29.03.03 – 28.03.10  
      131,100                             5.73       131,100       14.08.04 – 13.08.11  
      123,900                             6.06       123,900       14.03.05 – 13.03.12  
      218,400                             4.12       218,400       13.03.06 – 12.03.13  
      432,525                             5.78       432,525       11.03.07 – 10.03.14  
      477,153                             5.76       477,153       10.03.08 – 09.03.15  
      485,961                             6.17       485,961       09.03.09 – 08.03.16  
      3,801                             4. 35       3,801       01.10.10 – 31.03.11
(1)
              695,188                       5.61       695,188       16.08.10 – 15.08.17  
      2,918,304                                       3,119,779          
Mr Cameron
    57,582                               3.73       57,582       04.03.02 – 03.03.09  
      115,233                               2.60       115,233       29.03.03 – 28.03.10  
      450               450       6.77       5.21                
      78,600                               5.73       78,600       14.08.04 – 13.08.11  
      95,400                               6.06       95,400       14.03.05 – 13.03.12  
      157,800                               4.12       157,800       13.03.06 – 12.03.13  
      151,383                               5.78       151,383       11.03.07 – 10.03.14  
      5,595               5,595       5.24       3.28                
      242,916                               5.76       242,916       10.03.08 – 09.03.15  
      255,129                               6.17       255,129       09.03.09 – 08.03.16  
              374,332                       5.61       374,332       16.08.10 – 15.08.17  
      1,160,088                                       1,528,375          
Mr Fish
    323,631                               3.11       323,631       11.05.01 – 10.05.08  
      112,809                               5.76       112,809       10.03.08 – 09.03.15  
      333,387                               6.17       333,387       09.03.09 – 08.03.16  
              523,640                       5.61       523,640       16.08.10 – 15.08.17  
      769,827                                       1,293,467          
Mr Fisher
    42,843                               3.08       42,843       01.04.02 – 31.03.09  
      99,873                               2.60       99,873       29.03.03 – 28.03.10  
      65,400                               5.73       65,400       14.08.04 – 13.08.11  
      68,100                               6.06       68,100       14.03.05 – 13.03.12  
      121,500                               4.12       121,500       13.03.06 – 12.03.13  
      118,944                               5.78       118,944       11.03.07 – 10.03.14  
      182,187                               5.76       182,187       10.03.08 – 09.03.15  
      933               933       5.24       4.03                
      435                               4.35       435       01.10.08 – 31.03.09
(1)
      184,260                               6.17       184,260       09.03.09 – 08.03.16  
              262,033                       5.61       262,033       16.08.10 – 15.08.17  
              1,611                       4.69       1,611       01.10.10 – 31.03.11
(1)
      884,475                                       1,147,186          
Mr Pell
    153,648               153,648       4.40       2.60                
      87,300                               5.73       87,300       14.08.04 – 13.08.11  
      82,800                               6.06       82,800       14.03.05 – 13.03.12  
      149,400                               4.12       149,400       13.03.06 – 12.03.13  
      141,651                               5.78       141,651       11.03.07 – 10.03.14  
      151,821                               5.76       151,821       10.03.08 – 09.03.15  
      187,095                               6.17       187,095       09.03.09 – 08.03.16  
              259,894                       5.61       259,894       16.08.10 – 15.08.17  
      953,715                                       1,059,961          
Mr Whittaker
    170,085                               6.17       170,085       09.03.09 – 08.03.16  
      3,705                               4.61       3,705       01.10.13 – 31.03.14
(1)
              280,749                       5.61       280,749       16.08.10 – 15.08.17  
      173,790                                       454,539          

 
Note:
   
(1)
Options held under the sharesave schemes, which are not subject to performance conditions.

The performance conditions for options granted in 2007 are detailed on page 89.
 
 
93

 
 
Directors remuneration report continued

No options had their terms and conditions varied during the accounting period to 31 December 2007. No payment is required on the award of an option.

The performance condition applying to executive share options granted in 2007 and exercisable in August 2010 is outlined on page 89.

For executive share options where the first exercisable date is between March 2002 and March 2009 inclusive, options are exercisable only if, over a three year period, the growth in the company’s EPS has exceeded the growth in the Retail Prices Index (RPI) plus 9%. In respect of executive share options exercisable before March 2002, the performance condition is that the growth in the company’s EPS over three years has exceeded the growth in the RPI plus 6%.

The market price of the company’s ordinary shares at 31 December 2007 was £4.44 and the range during the year to 31 December 2007 was £3.97 to £7.20.

In the ten year period to 31 December 2007, awards made that could require new issue shares under the company’s share plans represented 5.5% of the company’s issued ordinary share capital, leaving an available dilution headroom of 4.5% .

Medium Term Performance Plan

Scheme interests at 1 January 2007 and the related market price on award in the table below have been restated to reflect the bonus issue of ordinary shares in May 2007.

   
Scheme interests
(share equivalents) at
1 January 2007
   
Awards
granted
in 2007
   
Market
price on
award
£
 
Awards
vested in
2007
(1)
 
Awards
exercised
in 2007
 
Share interest
(share equivalents) at
31 December 2007
   
End of period
for qualifying
conditions to
be fulfilled
 
Sir Fred Goodwin
    279,120             5.45               279,120    
vested 31.12.03
 
      101,565             6.20               101,565    
vested 31.12.04
 
      286,293             5.76  
Nil
             
lapsed 31.12.07
 
      291,579             6.17               291,579       31.12.08  
              278,970       6.99               278,970       31.12.09  
      958,557                               951,234          
Mr Cameron
    167,472               5.45               167,472    
vested 31.12.03
 
      66,234               6.20               66,234    
vested 31.12.04
 
      138,810               5.76  
Nil
             
lapsed 31.12.07
 
      145,791               6.17               145,791       31.12.08  
              143,064       6.99               143,064       31.12.09  
      518,307                               522,561          
Mr Fish
    31,485               5.76  
Nil
             
lapsed 31.12.07
 
      93,351               6.17               93,351       31.12.08  
              85,905       6.99               85,905       31.12.09  
      124,836                               179,256          
Mr Fisher
    60,000               5.45               60,000    
vested 31.12.03
 
      24,000               6.20               24,000    
vested 31.12.04
 
      104,109               5.76  
Nil
             
lapsed 31.12.07
 
      105,294               6.17               105,294       31.12.08  
              100,146       6.99               100,146       31.12.09  
      293,403                               289,440          
Mr Pell
    121,458               5.76  
Nil
             
lapsed 31.12.07
 
      124,731               6.17               124,731       31.12.08  
              115,881       6.99               115,881       31.12.09  
      246,189                               240,612          
Mr Whittaker
    113,391               6.17               113,391       31.12.08  
              107,298       6.99               107,298       31.12.09  
      113,391                               220,689          

 
Note:
   
(1)
Awards were granted on 28 April 2005 and these awards have now lapsed.

For any awards that have vested, participants holding option-based awards can exercise their right over the underlying share equivalents at any time up to ten years from the date of grant.

No variation was made to any of the terms of the plan during the year. The performance measures are detailed on pages 88 and 89.
 
 
94

 
 
Restricted Stock Award

Interests at 1 January 2007 and the related prices on award and vesting in the table below have been restated to reflect the bonus issue of ordinary shares in May 2007.

   
Awards
held at
1 January
2007
   
Market
price on
award
£
   
Awards
vested in
2007
   
Market
price on
vesting
£
   
Value of
awards
vested
£
   
Awards
held at
31 December
2007
   
End of the
period for
qualifying
conditions to
be fulfilled
(2)
Mr Whittaker (1)
    168,855       6.46       168,855       6.78       1,144,837              
      91,449       6.46                               91,449       01.02.08
(3)
      75,966       6.46                               75,966       01.02.09  
      37,263       6.46                               37,263       01.02.10  
      373,533                                       204,678          

Notes:
   
(1)  
Awards were granted to Mr Whittaker in lieu of unvested share awards from his previous employer.
   
(2)  
The end period for qualifying conditions is subject to any restrictions on dealing in the Group’s shares which may be in place and to which Mr Whittaker may be subject. As a result of the close period prior to the announcement of the Group’s results, the end of the period for qualifying conditions to be fulfilled in 2008 is 28 February 2008.
   
(3)  
Award has now vested and shares will be released to Mr Whittaker on 28 February 2008.

Citizens Long Term Incentive Plan (1)

   
Interests at 1 January 2007
 
Awards granted during year
 
Benefits received
during year
 
Interests at 31 December 2007
Mr Fish  
LTIP awards for the
 
LTIP award for the
 
LTIP award for the
 
LTIP awards for the
   
3 year periods:
 
3 year period:
 
3 year period:
 
3 year periods:
   
01.01.04 – 31.12.06
     
01.01.04 – 31.12.06
   
           
was US$1,389,148
   
   
01.01.05 – 31.12.07
         
01.01.05 – 31.12.07
   
01.01.06 – 31.12.08
         
01.01.06 – 31.12.08
       
01.01.07 – 31.12.09
     
01.01.07 – 31.12.09
 
 
Note:
   
(1)  
A new cash LTIP was approved by shareholders at the company’s Annual General Meeting in April 2005. Performance is measured on a combination of growth in Profit before tax and Relative Return on Equity based on a comparison of Citizens with comparator US banks.

No variation was made to any of the terms of the plan during the year.
 
 
95

 
 
Directors remuneration report continued

Directors’ pension arrangements

During the year, Johnny Cameron, Sir Fred Goodwin and Gordon Pell accrued pensionable service in The Royal Bank of Scotland Group Pension Fund (“the RBS Fund”). The RBS Fund is a defined benefit fund registered with HM Revenue & Customs under the Finance Act 2004.

Sir Fred Goodwin and Gordon Pell are provided with additional pension benefits on a defined benefit basis outwith the RBS Fund. The figures shown below include the accrual in respect of these arrangements. A funded, non-registered, arrangement has been set up to provide Sir Fred Goodwin’s benefits to the extent they are not provided by the RBS Fund.

Johnny Cameron’s benefits are based on salary limited to the pensions earning cap and he receives a cash allowance in place of pension on salary above this cap.

Mark Fisher opted to cease future accrual of pension benefit within the RBS Fund with effect from 6 April 2006. The increase in pension shown in the table arises from his increase in pensionable salary over the year. He is provided with a cash allowance in place of further pension benefits.

Guy Whittaker is provided with a cash allowance in place of pension benefits.

The cash allowances for Johnny Cameron, Mark Fisher and Guy Whittaker are  shown on page 92.

Larry Fish accrues pension benefits under a number of arrangements in the US. Defined benefits are built up under the Citizens’ Qualified Plan, Excess Plan and Supplemental Executive Retirement Arrangement. In addition, he is a member of two defined contribution arrangements: a Qualified 401(k) Plan and an Excess 401(k) Plan. He will continue to accrue benefits under these plans until 30 April 2008.

Of the total transfer value shown as at 31 December 2007, 54% relates to benefits in funded pension schemes.

Disclosure of these benefits has been made in accordance with the United Kingdom Listing Authority Listing Rules and with the Directors’ Remuneration Report Regulations 2002.

Defined benefit arrangements
 
Age at
31 December
2007
   
Accrued
entitlement at
31 December
2007
£000 p.a.
   
Additional
pension
earned
during the
year ended
31 December
2007
£000 p.a.
   
Additional
pension
earned
during the
year ended
31 December
2007*
£000 p.a.
   
Transfer
value as at
31 December
2007
£000
   
Transfer
value as at
31 December
2006
£000
   
Increase
in transfer
value during
year ended
31 December
2007
£000
   
Transfer value
for the additional
pension
earned
during the
year ended
31 December
2007*
£000
 
Sir Fred Goodwin
    49       579       69       50       8,370       7,043       1,327       722  
Mr Cameron
    53       57       6       3       931       824       107       56  
Mr Fish
    63       $2,080       $251       $251       $24,101       $17,800       $6,301       $2,915  
Mr Fisher
    47       337       35       24       4,562       3,904       658       323  
Mr Pell
    57       423       62       49       8,403       6,744       1,659       971  

* net of statutory revaluation applying to deferred pensions

Notes:
   
(1)  
There is a significant difference in the form of disclosure required by the Combined Code and the Directors’ Remuneration Report Regulations 2002. The former requires the disclosure of the additional pension earned during the year and the transfer value equivalent to this pension based on stock market conditions at the end of the year. The latter requires the disclosure of the difference between the transfer value at the start and end of the year and is therefore dependent on the change in stock market conditions over the course of the year. The above disclosure has been made in accordance with the Combined Code and the Directors’ Remuneration Report Regulations 2002.
   
(2)  
The transfer values disclosed above do not represent a sum paid or payable to the individual director. Instead they represent a potential liability of the Group pension scheme.
   
(3)  
No allowance is made in these transfer values for any enhanced benefits that may become payable on early retirement.
   
(4)  
The proportion of benefits represented by funded pension schemes for Gordon Pell and Larry Fish is 53% and 2% respectively. All benefits for Johnny Cameron, Mark Fisher and Sir Fred Goodwin are in funded pension schemes.
   
(5)  
In accordance with US market practice, Larry Fish’s pensionable remuneration is limited to US$4 million per annum.
   
(6)  
Larry Fish’s executive director service contract effective from February 2004 provides that he may retire at any age between 60 and 65. As noted on page 89 , he will cease pension accrual with effect from 1 May 2008 and draw his pension from that date. The valuation of his benefits in the table above as at the end of 2007 allow for this payment date; previous figures assumed retirement at age 65.

Contributions and allowances paid in the year ended 31 December 2007 under defined contribution arrangements were:

 
2007
2006
 
000
000
Mr Cameron
£46
Mr Fish
$60
$56

Bob Scott
Chairman of the Remuneration Committee
27 February 2008
 
 
96

 
 
Directors’ interests in shares

Shares beneficially owned at 1 January 2007 in the tables below have been restated to reflect the bonus issue of ordinary shares in May 2007.

         
31 December 2007
 
Executive directors
 
Shares
beneficially
owned at
1 January 2007
   
Shares
owned
beneficially
   
Vested
MPP shares
or share
equivalents
   
Vested
share
options
   
Total
   
Value as at
31 December
2007 (2,3)
£
 
Sir Fred Goodwin
    200,532       694,498       380,685       1,457,676       2,532,859       5,732,777  
Mr Cameron
    6,036       16,582       233,706       655,998       906,286       1,413,969  
Mr Fish
    33,360       33,360             323,631       356,991       578,548  
Mr Fisher
    13,494       21,345       84,000       516,660       622,005       747,907  
Mr Pell
    1,746       155,394             461,151       616,545       737,259  
Mr Whittaker
    154,815       278,191                   278,191       1,235,168  

Notes:
   
(1)  
The numbers shown in this table are taken from the audited disclosures shown elsewhere in this Annual Report.
   
(2)  
The value is based on the share price at 31 December 2007, which was £4.44. During the year ended 31 December 2007 the share price ranged from £3.97 to £7.20.
   
(3)  
The notional value of the vested share options has been calculated on the ‘in the money’ value using the share price of £4.44 as at 31 December 2007 less the option prices of vested options.
   
(4)  
As at 31 December 2007, the executive directors held a technical interest as potential beneficiaries in The Royal Bank of Scotland Group plc 2001 Employee Share Trust (9,570,456 shares) and The Royal Bank of Scotland plc 1992 Employee Share Trust (904,326 shares), being trusts operated for the benefit of employees of the company and its subsidiaries.

 
Shares
Shares
 
beneficially
beneficially
 
owned at
owned at
 
1 January
31 December
Non-executive directors
2007
2007
Chairman
   
Sir Tom McKillop
90,000
208,000
     
Mr Buchan
15,000
40,000
Dr Currie
1,668
1,668
Mr Friedrich
60,768
110,475
Mr Hunter
10,500
10,500
Mr Koch
60,000
90,000
Mrs Kong
21,000
26,000
Mr MacHale
30,000
72,200
Mr Scott
13,344
23,344
Mr Sutherland
16,770
17,643

No other director had an interest in the company’s ordinary shares during the year.

On 7 January 2008 and 7 February 2008, 29 and 33 ordinary shares of 25p each, respectively, were acquired by both Sir Fred Goodwin and Mr Fisher under the Group’s Buy As You Earn share scheme.

Preference shares

Mr Fish held 20,000 non-cumulative preference shares of US$0.01 each at 31 December 2007 (2006 – 20,000) and Mr Koch held 20,000 non-cumulative preference shares of US$0.01 each at 31 December 2007 (2006 – 20,000). No other director had an interest in the preference shares during the year.

No director held a non-beneficial interest in the shares of the company at 31 December 2007, at 1 January 2007 or date of appointment if later.
 
 
97

 
 
Statement of directors’ responsibilities

The directors are required by Article 4 of the IAS Regulation (European Commission Regulation No 1606/2002) to prepare Group accounts, and as permitted by the Companies Act 1985 have elected to prepare company accounts, for each financial year in accordance with International Financial Reporting Standards as adopted by the European Union. They are responsible for preparing accounts that present fairly the financial position, financial performance and cash flows of the Group and the company. In preparing those accounts, the directors are required to:

·  
select suitable accounting policies and then apply them consistently;
   
·  
make judgements and estimates that are reasonable and prudent; and
   
·  
state whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the accounts.

The directors are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the Group and to enable them to ensure that the Annual Report and Accounts complies with the Companies Act 1985. They are also responsible for safeguarding the assets of the company and the Group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

By order of the Board.


Miller McLean
Secretary
27 February 2008


98

 
 
 
Financial statements

100
Report of Independent Registered Public Accounting Firm
   
102
Consolidated income statement
   
103
Balance sheets
   
104
Statements of recognised
 
income and expense
   
105
Cash flow statements
   
106
Accounting policies
   
122
Notes on the accounts
 
 
99

 
Report of Independent Registered Public Accounting Firm to the members of The Royal Bank of Scotland Group plc

We have audited the financial statements of The Royal Bank of Scotland Group plc (“the company”) and its subsidiaries (together “the Group”) for the year ended 31 December 2007 which comprise the accounting policies, the balance sheets as at 31 December 2007 and 2006, the consolidated income statements, the cash flow statements, the statements of recognised income and expense for each of the three years in the period ended 31 December 2007 and the related Notes 1 to 43. These financial statements have been prepared under the accounting policies set out therein. We have also audited the information in the part of the directors’ remuneration report that is described as having been audited.
 
Respective responsibilities of directors and auditors

The directors’ responsibilities for preparing the annual report, the directors’ remuneration report and the financial statements in accordance with applicable law and International Financial Reporting Standards (IFRS), as adopted by the European Union, are set out in the statement of directors’ responsibilities.

Our responsibility is to audit the financial statements and the part of the directors’ remuneration report described as having been audited in accordance with relevant legal and regulatory requirements and International Standards on Auditing (UK and Ireland).

We report to you our opinion as to whether the financial statements give a true and fair view and whether the financial statements and the part of the directors’ remuneration report described as having been audited have been properly prepared in accordance with the Companies Act 1985, and as regards the Group’s consolidated financial statements, Article 4 of the IAS Regulation. We also report to you whether in our opinion, the information given in the directors’ report is consistent with the financial statements. The information given in the directors’ report includes that specific information presented in the Business review that is cross referred from the business review section of the directors’ report.

In addition we report to you if, in our opinion, the company has not kept proper accounting records, we have not received all the information and explanations we require for our audit, or if information specified by law regarding directors’ remuneration and other transactions is not disclosed.

We review whether the corporate governance statement reflects the company’s compliance with the nine provisions of the 2006 Combined Code specified for our review by the Listing Rules of the Financial Services Authority, and we report if it does not.

The Listing Rules do not require us to consider whether the Board or management’s statements on internal control cover all risks and controls, or form an opinion on the effectiveness of the Group’s corporate governance procedures or its risk and control procedures.

We read the other information contained in the Annual Report and Accounts 2007 as described in the contents section, including the unaudited part of the directors’ remuneration report, and consider whether it is consistent with the audited financial statements. We consider the implications for our report if we become aware of any apparent misstatements or material inconsistencies with the financial statements. Our responsibilities do not extend to any further information outside the Annual Report and Accounts 2007.

Basis of audit opinion

We conducted our audit in accordance with International Standards on Auditing (UK and Ireland) issued by the Auditing Practices Board and with the standards of the Public Company Accounting Oversight Board (United States). An audit includes examination, on a test basis, of evidence relevant to the amounts and disclosures in the financial statements and the part of the directors’ remuneration report described as having been audited. It also includes an assessment of the significant estimates and judgements made by the directors in the preparation of the financial statements, and of whether the accounting policies are appropriate to the circumstances of the company and the Group, consistently applied and adequately disclosed.

We planned and performed our audit so as to obtain all the information and explanations which we considered necessary in order to provide us with sufficient evidence to give reasonable assurance that the financial statements and the part of the directors’ remuneration report described as having been audited are free from material misstatement, whether caused by fraud or other irregularity or error. In forming our opinion, we also evaluated the overall adequacy of the presentation of information in the financial statements and the part of the directors’ remuneration report described as having been audited.
 
100

 
UK opinion

In our opinion:

·  
the Group financial statements give a true and fair view, in accordance with IFRS as adopted by the European Union, of the state of the Group’s affairs as at 31 December 2007 and of its profit and cash flows for the year then ended;
   
·  
the company financial statements give a true and fair view, in accordance with IFRS as adopted by the European Union as applied in accordance with the provisions of the companies Act 1985, of the state of affairs of the company as at 31 December 2007;
   
·  
the financial statements and the part of the directors’ remuneration report described as having been audited have been properly prepared in accordance with the Companies Act 1985 and, as regards the Group financial statements, Article 4 of the IAS Regulation; and
   
·  
the information given in the directors’ report is consistent with the financial statements.

Separate opinion in relation to IFRS

As explained in the accounting policies, the Group, in addition to complying with its legal obligation to comply with IFRS as adopted by the European Union, has also complied with IFRS as issued by the International Accounting Standards Board (IASB).

In our opinion the financial statements give a true and fair view, in accordance with IFRS, of the state of the Group’s affairs as at 31 December 2007 and of its profit and cash flows for the year then ended.

US opinion

In our opinion, the financial statements present fairly, in all material respects, the financial position of the Group as at 31 December 2007 and 2006 and the results of its operations and its cash flows for each of the three years in the period ended 31 December 2007, in conformity with IFRS as adopted for use in the European Union and IFRS as issued by the IASB.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the Group’s internal control over financial reporting as at 31 December 2007, based on the criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organisations of the Treadway Commission. Management excluded from its assessment the internal control over financial reporting of ABN AMRO Holding N.V., and its subsidiaries which was acquired on 17 October 2007. Accordingly, our audit did not include the internal control over financial reporting in ABN AMRO Holding N.V. and its subsidiaries. ABN AMRO Holdings N.V. represented 40.7% of the Group’s total assets, a negligible proportion of the shareholders’ total equity, 7.7% of the Group’s total income and 0.2% of the Group’s profit after tax as of and for the year ended 31 December 2007.

Our report dated 27 February 2008 which is included in this Annual Report on Form 20-F for the year ended 31 December 2007 expresses an unqualified opinion on the effectiveness of the Group’s internal control over financial reporting of the Group excluding ABN AMRO Holding N.V. and its subsidiaries.

Deloitte & Touche LLP
Chartered Accountants and Registered Auditors
Edinburgh, United Kingdom
27 February 2008
 
 
101

 
 
Consolidated income statement for the year ended 31 December 2007

         
2007
   
2006
   
2005
 
   
Note
      £m       £m       £m  
Interest receivable
          33,420       24,688       21,331  
Interest payable
          (20,752 )     (14,092 )     (11,413 )
Net interest income
          12,668       10,596       9,918  
Fees and commissions receivable
          8,465       7,116       6,750  
Fees and commissions payable
          (2,311 )     (1,922 )     (1,841 )
Income from trading activities
    1       1,327       2,675       2,343  
Other operating income (excluding insurance premium income)
            4,857       3,564       2,953  
Insurance premium income
            6,398       6,243       6,076  
Reinsurers’ share
            (289 )     (270 )     (297 )
Non-interest income
            18,447       17,406       15,984  
Total income
            31,115       28,002       25,902  
Staff costs
            7,552       6,723       5,992  
Premises and equipment
            1,766       1,421       1,313  
Other administrative expenses
            3,147       2,658       2,816  
Depreciation and amortisation
            1,970       1,678       1,825  
Operating expenses
    2       14,435       12,480       11,946  
Profit before other operating charges and impairment losses
            16,680       15,522       13,956  
Insurance claims
            4,770       4,550       4,413  
Reinsurers’ share
            (118 )     (92 )     (100 )
Impairment losses
    12       2,128       1,878       1,707  
Operating profit before tax
            9,900       9,186       7,936  
Tax
    5       2,052       2,689       2,378  
Profit from continuing operations
            7,848       6,497       5,558  
Loss from discontinued operations, net of tax
            136              
Profit for the year
            7,712       6,497       5,558  
Profit attributable to:
                               
Minority interests
            163       104       57  
Other owners
    6       246       191       109  
Ordinary shareholders
            7,303       6,202       5,392  
              7,712       6,497       5,558  
Per 25p ordinary share:
                               
Basic earnings
    9       76.4 p     64.9 p     56.5 p
                                 
Diluted earnings
    9       75.7 p     64.4 p     56.1 p
                                 
Dividends
    7       32.2 p     25.8 p     20.2 p
 
 
 
102

 
Balance sheets at 31 December 2007

   
Group
 
Company
   
2007
2006
 
2007
2006
 
Note
£m
£m
 
£m
£m
Assets
           
Cash and balances at central banks
 
17,866
6,121
 
Treasury and other eligible bills subject to repurchase agreements
29
7,090
1,426
 
Other treasury and other eligible bills
 
11,139
4,065
 
Treasury and other eligible bills
10
18,229
5,491
 
Loans and advances to banks
10
219,460
82,606
 
7,686
7,252
Loans and advances to customers
10
829,250
466,893
 
307
286
Debt securities subject to repurchase agreements
29
100,561
58,874
 
Other debt securities
 
175,866
68,377
 
Debt securities
14
276,427
127,251
 
Equity shares
15
53,026
13,504
 
Investments in Group undertakings
16
 
43,542
21,784
Settlement balances
 
16,589
7,425
 
Derivatives
13
337,410
116,681
 
173
Intangible assets
17
48,492
18,904
 
Property, plant and equipment
18
18,750
18,420
 
Prepayments, accrued income and other assets
19
19,066
8,136
 
127
3
Assets of disposal groups
 
45,954
 
Total assets
 
1,900,519
871,432
 
51,835
29,325
Liabilities
           
Deposits by banks
10
312,633
132,143
 
5,572
738
Customer accounts
10
682,365
384,222
 
Debt securities in issue
10
273,615
85,963
 
13,453
2,139
Settlement balances and short positions
10
91,021
49,476
 
Derivatives
13
332,060
118,112
 
179
42
Accruals, deferred income and other liabilities
21
34,024
15,660
 
8
15
Retirement benefit liabilities
3
496
1,992
 
Deferred taxation
22
5,510
3,264
 
3
Insurance liabilities
23
10,162
7,456
 
Subordinated liabilities
24
37,979
27,654
 
7,743
8,194
Liabilities of disposal groups
 
29,228
 
Total liabilities
 
1,809,093
825,942
 
26,958
11,128
Minority interests
25
38,388
5,263
 
Equity owners
26, 27
53,038
40,227
 
24,877
18,197
Total equity
 
91,426
45,490
 
24,877
18,197
Total liabilities and equity
 
1,900,519
871,432
 
51,835
29,325

The accounts were approved by the Board of directors on 27 February 2008 and signed on its behalf by:

Sir Tom McKillop
Sir Fred Goodwin
Guy Whittaker
Chairman
Group Chief Executive
Group Finance Director
 
 
 
103


 
Statements of recognised income and expense for the year ended 31 December 2007

   
Group
   
Company
 
   
2007
   
2006
   
2005
   
2007
   
2006
   
2005
 
      £m       £m       £m       £m       £m       £m  
Available-for-sale investments
                                               
Net valuation (losses)/gains taken direct to equity
    (776 )     4,792       35                    
Net profit taken to income on sales
    (513 )     (313 )     (582 )                  
                                                 
Cash flow hedges
                                               
Net (losses)/gains taken direct to equity
    (426 )     (109 )     18                    
Net (gains)/losses taken to earnings
    (138 )     (140 )     (85 )     3       3       6  
                                                 
Exchange differences on translation of foreign operations
    2,210       (1,681 )     842                    
Actuarial gains/(losses) on defined benefit plans
    2,189       1,781       (799 )                  
Income/(expense) before tax on items recognised direct in equity
    2,546       4,330       (571 )     3       3       6  
Tax on items recognised direct in equity
    (170 )     (1,173 )     478       (1 )     (1 )     (2 )
Net income/(expense) recognised direct in equity
    2,376       3,157       (93 )     2       2       4  
Profit for the year
    7,712       6,497       5,558       2,499       3,499       2,074  
Total recognised income and expense for the year
    10,088       9,654       5,465       2,501       3,501       2,078  
Attributable to:
                                               
Equity owners
    8,610       7,707       5,355       2,501       3,501       2,078  
Minority interests
    1,478       1,947       110                    
      10,088       9,654       5,465       2,501       3,501       2,078  
 
 
 
104


 
Cash flow statements for the year ended 31 December 2007

         
Group
   
Company
 
         
2007
   
2006
   
2005
   
2007
   
2006
   
2005
 
   
Note
      £m       £m       £m       £m       £m       £m  
Operating activities
                                                     
Operating profit before tax
          9,900       9,186       7,936       2,372       3,486       1,932  
Adjustments for:
                                                     
Depreciation and amortisation
          1,970       1,678       1,825                    
Interest on subordinated liabilities
          1,542       1,386       1,271       470       520       583  
Charge for defined benefit pension schemes
          489       580       462                    
Cash contribution to defined benefit pension schemes
          (599 )     (536 )     (452 )                  
Elimination of foreign exchange differences
          (10,282 )     4,516       (3,060 )     (58 )     (22 )     (30 )
Other non-cash items
          (3,235 )     (1,120 )     (1,412 )     1       18       (104 )
Net cash (outflow)/inflow from trading activities
          (215 )     15,690       6,570       2,785       4,002       2,381  
Changes in operating assets and liabilities
          28,261       3,980       (519 )     15,562       (508 )     2,050  
Net cash flows from operating activities before tax
          28,046       19,670       6,051       18,347       3,494       4,431  
Income taxes (paid)/received
          (2,442 )     (2,229 )     (1,911 )     6       154       (18 )
Net cash flows from operating activities
    34       25,604       17,441       4,140       18,353       3,648       4,413  
Investing activities
                                                       
Sale and maturity of securities
            63,007       27,126       39,472                    
Purchase of securities
            (61,020 )     (19,126 )     (39,196 )                  
Investment in subsidiaries
                              (18,510 )     (1,097 )     (2,961 )
Disposal of subsidiaries
                              6              
Sale of property, plant and equipment
            5,786       2,990       2,220                    
Purchase of property, plant and equipment
            (5,080 )     (4,282 )     (4,812 )                  
Discontinued activities
            (334 )                              
Net investment in business interests and intangible assets
    35       13,640       (63 )     (296 )                  
Loans to subsidiaries
                                          (337 )
Repayments from subsidiaries
                              469       547       1,183  
Net cash flows from investing activities
            15,999       6,645       (2,612 )     (18,035 )     (550 )     (2,115 )
Financing activities
                                                       
Issue of ordinary shares
            77       104       163       77       104       163  
Issue of other equity interests
            3,600       671       1,649       3,600       671       1,649  
Issue of paid up equity
            1,073                   1,073              
Issue of subordinated liabilities
            1,018       3,027       1,234             399       337  
Proceeds of minority interests issued
            31,095       1,354       1,264                    
Redemption of minority interests
            (545 )     (81 )     (121 )                  
Repurchase of ordinary shares
                  (991 )                 (991 )      
Shares purchased by employee trusts
            (65 )     (254 )                        
Shares issued under employee share schemes
            79       108                   7        
Repayment of subordinated liabilities
            (1,708 )     (1,318 )     (1,553 )     (469 )     (547 )     (1,183 )
Dividends paid
            (3,411 )     (2,727 )     (2,007 )     (3,290 )     (2,661 )     (1,912 )
Interest on subordinated liabilities
            (1,522 )     (1,409 )     (1,332 )     (455 )     (497 )     (577 )
Net cash flows from financing activities
            29,691       (1,516 )     (703 )     536       (3,515 )     (1,523 )
Effects of exchange rate changes on cash and cash equivalents
      6,010       (3,468 )     1,703       62       (52 )     42  
Net increase/(decrease) in cash and cash equivalents
            77,304       19,102       2,528       916       (469 )     817  
Cash and cash equivalents 1 January
            71,651       52,549       50,021       657       1,126       309  
Cash and cash equivalents 31 December
            148,955       71,651       52,549       1,573       657       1,126  
 
 
105

 
Accounting policies

1. Presentation of accounts

The accounts are prepared in accordance with International Financial Reporting Standards issued by the International Accounting Standards Board (“IASB”) and interpretations issued by the International Financial Reporting Interpretations Committee of the IASB (together “IFRS”) as adopted by the European Union (“EU”). The EU has not adopted the complete text of IAS 39 ‘Financial Instruments: Recognition and Measurement’; it has relaxed some of the standard’s hedging requirements. The Group has not taken advantage of this relaxation and has adopted IAS 39 as issued by the IASB: the Group’s financial statements are prepared in accordance with IFRS as issued by the IASB. The date of transition to IFRS for the Group and the company (The Royal Bank of Scotland Group plc) and the date of their opening IFRS balance sheets was 1 January 2004.

The Group has adopted IFRS 7 ‘Financial Instruments: Disclosures’ for the accounting period beginning 1 January 2007. This has had no effect on the results, cash flows or financial position of the Group or the company. However, there are changes to the notes on the accounts and comparative information is presented accordingly.

The Group is no longer required to include reconciliations of shareholders’ equity and net income under IFRS and US GAAP in its filings with the Securities and Exchange Commission in the US.

The company is incorporated in the UK and registered in Scotland. The accounts are prepared on the historical cost basis except that the following assets and liabilities are stated at their fair value: derivative financial instruments, held-for-trading financial assets and financial liabilities, financial assets and financial liabilities that are designated as at fair value through profit or loss, available-for-sale financial assets and investment property. Recognised financial assets and financial liabilities in fair value hedges are adjusted for changes in fair value in respect of the risk that is hedged.

The company accounts are presented in accordance with the Companies Act 1985.

2. Basis of consolidation

The consolidated financial statements incorporate the financial statements of the company and entities (including certain special purpose entities) that continue to be controlled by the Group (its subsidiaries). Control exists where the Group has the power to govern the financial and operating policies of the entity; generally conferred by holding a majority of voting rights. On acquisition of a subsidiary, its identifiable assets, liabilities and contingent liabilities are included in the consolidated accounts at their fair value. Any excess of the cost (the fair value of assets given, liabilities incurred or assumed and equity instruments issued by the Group plus any directly attributable costs) of an acquisition over the fair value of the net assets acquired is recognised as goodwill. The interest of minority shareholders is stated at their share of the fair value of the subsidiary’s net assets.

The results of subsidiaries acquired are included in the consolidated income statement from the date control passes to the Group. The results of subsidiaries are included up until the Group ceases to control them through a sale or significant change in circumstances.

All intra-group balances, transactions, income and expenses are eliminated on consolidation. The consolidated accounts are prepared using uniform accounting policies.

3. Revenue recognition

Interest income on financial assets that are classified as loans and receivables, available-for-sale or held-to-maturity and interest expense on financial liabilities other than those at fair value through profit or loss are determined using the effective interest method. The effective interest method is a method of calculating the amortised cost of a financial asset or financial liability (or group of financial assets or liabilities) and of allocating the interest income or interest expense over the expected life of the asset or liability. The effective interest rate is the rate that exactly discounts estimated future cash flows to the instrument’s initial carrying amount. Calculation of the effective interest rate takes into account fees payable or receivable, that are an integral part of the instrument’s yield, premiums or discounts on acquisition or issue, early redemption fees and transaction costs. All contractual terms of a financial instrument are considered when estimating future cash flows.

Financial assets and financial liabilities held-for-trading or designated as at fair value through profit or loss are recorded at fair value. Changes in fair value are recognised in profit or loss together with dividends and interest receivable and payable.

Commitment and utilisation fees are determined as a percentage of the outstanding facility. If it is unlikely that a specific lending arrangement will be entered into, such fees are taken to profit or loss over the life of the facility otherwise they are deferred and included in the effective interest rate on the advance.

Fees in respect of services are recognised as the right to consideration accrues through the provision of the service to the customer. The arrangements are generally contractual and the cost of providing the service is incurred as the service is rendered. The price is usually fixed and always determinable. The application of this policy to significant fee types is outlined below.

Payment services : this comprises income received for payment services including cheques cashed, direct debits, Clearing House Automated Payments (the UK electronic settlement system) and BACS payments (the automated clearing house that processes direct debits and direct credits). These are generally charged on a per transaction basis. The income is earned when the payment or transaction occurs. Charges for payment services are usually debited to the customer’s account, monthly or quarterly in arrears. Accruals are raised for services provided but not charged at period end.
 
 
106

 
Card related services : fees from credit card business include:

Commission received from retailers for processing credit and debit card transactions: income is accrued to the income statement as the service is performed.

Interchange received: as issuer, the Group receives a fee (interchange) each time a cardholder purchases goods and services. The Group also receives interchange fees from other card issuers for providing cash advances through its branch and Automated Teller Machine networks. These fees are accrued once the transaction has taken place.

An annual fee payable by a credit card holder is deferred and taken to profit or loss over the period of the service i.e. 12 months.

Insurance brokerage : this is made up of fees and commissions received from the agency sale of insurance. Commission on the sale of an insurance contract is earned at the inception of the policy as the insurance has been arranged and placed. However, provision is made where commission is refundable in the event of policy cancellation in line with estimated cancellations.

Investment management fees : fees charged for managing investments are recognised as revenue as the services are provided. Incremental costs that are directly attributable to securing an investment management contract are deferred and charged as expense as the related revenue is recognised.

Insurance premiums – see accounting policy 10 below.

4. Pensions and other post-retirement benefits

The Group provides post-retirement benefits in the form of pensions and healthcare plans to eligible employees.

For defined benefit schemes, scheme liabilities are measured on an actuarial basis using the projected unit credit method and discounted at a rate that reflects the current rate of return on a high quality corporate bond of equivalent term and currency to the scheme liabilities. Scheme assets are measured at their fair value. Any surplus or deficit of scheme assets over liabilities is recognised in the balance sheet as an asset (surplus) or liability (deficit). The current service cost and any past service costs together with the expected return on scheme assets less the unwinding of the discount on the scheme liabilities is charged to operating expenses. Actuarial gains and losses are recognised in full in the period in which they occur outside profit or loss and presented in the statement of recognised income and expense.

Contributions to defined contribution pension schemes are recognised in the income statement when payable.

5. Intangible assets and goodwill

Intangible assets that are acquired by the Group are stated at cost less accumulated amortisation and impairment losses. Amortisation is charged to profit or loss over the assets’ estimated economic lives using methods that best reflect the pattern of economic benefits and is included in depreciation and amortisation. The estimated useful economic lives are as follows:

Core deposit intangibles
6 to 10 years
Other acquired intangibles
5 to 10 years
Computer software
3 to 5 years

Expenditure on internally generated goodwill and brands is written-off as incurred. Direct costs relating to the development of internal-use computer software are capitalised once technical feasibility and economic viability have been established. These costs include payroll, the costs of materials and services, and directly attributable overhead. Capitalisation of costs ceases when the software is capable of operating as intended. During and after development, accumulated costs are reviewed for impairment against the projected benefits that the software is expected to generate. Costs incurred prior to the establishment of technical feasibility and economic viability are expensed as incurred as are all training costs and general overhead. The costs of licences to use computer software that are expected to generate economic benefits beyond one year are also capitalised.

Acquired goodwill being the excess of the cost of an acquisition over the Group’s interest in the net fair value of the identifiable assets, liabilities and contingent liabilities of the subsidiary, associate or joint venture acquired is initially recognised at cost and subsequently at cost less any accumulated impairment losses. Goodwill arising on the acquisition of subsidiaries and joint ventures is included in the balance sheet caption ‘Intangible assets’ and that on associates within their carrying amounts. The gain or loss on the disposal of a subsidiary, associate or joint venture includes the carrying value of any related goodwill.

On implementation of IFRS, the Group did not restate business combinations that occurred before January 2004. Under previous GAAP, goodwill arising on acquisitions after 1 October 1998 was capitalised and amortised over its estimated useful economic life. Goodwill arising on acquisitions before 1 October 1998 was deducted from equity. The carrying amount of goodwill in the Group’s opening IFRS balance sheet (1 January 2004) was £13,131 million, its carrying value under previous GAAP.

6. Property, plant and equipment

Items of property, plant and equipment are stated at cost less accumulated depreciation (see below) and impairment losses. Where an item of property, plant and equipment comprises major components having different useful lives, they are accounted for separately. Property that is being constructed or developed for future use as investment property is classified as property, plant and equipment and stated at cost until construction or development is complete, at which time it is reclassified as investment property.
 
 
107

 
Accounting policies continued

Depreciation is charged to profit or loss on a straight-line basis so as to write-off the depreciable amount of property, plant and equipment (including assets owned and let on operating leases (except investment property – see accounting policy 21 below)) over their estimated useful lives. The depreciable amount is the cost of an asset less its residual value. Land is not depreciated. Estimated useful lives are as follows:

Freehold and long leasehold buildings
50 years
Short leaseholds
unexpired period
 
of the lease
Property adaptation costs
10 to 15 years
Computer equipment
up to 5 years
Other equipment
4 to 15 years

Under previous GAAP, the Group’s freehold and long leasehold property occupied for its own use was recorded at valuation on the basis of existing use value. The Group elected to use this valuation as at 31 December 2003 (£2,391 million) as deemed cost for its opening IFRS balance sheet (1 January 2004).

7. Impairment of intangible assets and property, plant and equipment

At each reporting date, the Group assesses whether there is any indication that its intangible assets, or property, plant and equipment are impaired. If any such indication exists, the Group estimates the recoverable amount of the asset and the impairment loss if any. Goodwill is tested for impairment annually or more frequently if events or changes in circumstances indicate that it might be impaired. If an asset does not generate cash flows that are independent from those of other assets or groups of assets, recoverable amount is determined for the cash-generating unit to which the asset belongs. The recoverable amount of an asset is the higher of its fair value less cost to sell and its value in use. Value in use is the present value of future cash flows from the asset or cash-generating unit discounted at a rate that reflects market interest rates adjusted for risks specific to the asset or cash generating unit that have not been reflected in the estimation of future cash flows. If the recoverable amount of an intangible or tangible asset is less than its carrying value, an impairment loss is recognised immediately in profit or loss and the carrying value of the asset reduced by the amount of the loss. A reversal of an impairment loss on intangible assets (excluding goodwill) or property, plant and equipment is recognised as it arises provided the increased carrying value does not exceed that which it would have been had no impairment loss been recognised. Impairment losses on goodwill are not reversed.

8. Foreign currencies

The Group’s consolidated financial statements are presented in sterling which is the functional currency of the company.

Transactions in foreign currencies are translated into sterling at the foreign exchange rate ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are translated into sterling at the rates of exchange ruling at the balance sheet date. Foreign exchange differences arising on translation are reported in income from trading activities except for differences arising on cash flow hedges and hedges of net investments in foreign operations. Non-monetary items denominated in foreign currencies that are stated at fair value are translated into sterling at foreign exchange rates ruling at the dates the values were determined. Translation differences arising on non-monetary items measured at fair value are recognised in profit or loss except for differences arising on available-for-sale non-monetary financial assets, for example equity shares, which are included in the available-for-sale reserve in equity unless the asset is the hedged item in a fair value hedge.

The assets and liabilities of foreign operations, including goodwill and fair value adjustments arising on acquisition, are translated into sterling at foreign exchange rates ruling at the balance sheet date. The revenues and expenses of foreign operations are translated into sterling at average exchange rates unless these do not approximate to the foreign exchange rates ruling at the dates of the transactions. Foreign exchange differences arising on the translation of a foreign operation are recognised directly in equity and included in profit or loss on its disposal.

9. Leases

Contracts to lease assets are classified as finance leases if they transfer substantially all the risks and rewards of ownership of the asset to the customer. Other contracts to lease assets are classified as operating leases.

Finance lease receivables are stated in the balance sheet at the amount of the net investment in the lease being the minimum lease payments and any unguaranteed residual value discounted at the interest rate implicit in the lease. Finance lease income is allocated to accounting periods so as to give a constant periodic rate of return before tax on the net investment. Unguaranteed residual values are subject to regular review to identify potential impairment. If there has been a reduction in the estimated unguaranteed residual value, the income allocation is revised and any reduction in respect of amounts accrued is recognised immediately.

Rental income from operating leases is credited to the income statement on a receivable basis over the term of the lease. Operating lease assets are included within Property, plant and equipment and depreciated over their useful lives (see accounting policy 6 above).
 
 
108

 
10. Insurance

General insurance

General insurance comprises short-duration contracts, principally property and liability insurance contracts. Due to the nature of the products sold – retail-based property and casualty, motor, home and personal health insurance contracts – the insurance protection is provided on an even basis throughout the term of the policy.

Premiums from general insurance contracts are recognised in the accounting period in which they begin. Unearned premiums represent the proportion of the net premiums that relate to periods of insurance after the balance sheet date and are calculated over the period of exposure under the policy, on a daily basis, 24th’s basis or allowing for the estimated incidence of exposure under policies which are longer than twelve months. Provision is made where necessary for the estimated amount of claims over and above unearned premiums including that in respect of future written business on discontinued lines under the run-off of delegated underwriting authority arrangements. The provision is designed to meet future claims and related expenses and is calculated across related classes of business on the basis of a separate carry forward of deferred acquisition expenses after making allowance for investment income.

Acquisition expenses relating to new and renewed business for all classes are expensed over the period during which the premiums are earned. The principal acquisition costs so deferred are commissions payable, costs associated with the telesales and underwriting staff and prepaid claims handling costs in respect of delegated claims handling arrangements for claims which are expected to occur after the balance sheet date. Claims and the related reinsurance are recognised in the accounting period in which the loss occurs. Provision is made for the full cost of settling outstanding claims at the balance sheet date, including claims estimated to have been incurred but not yet reported at that date, and claims handling expenses. The related reinsurance receivable is recognised at the same time.

Life assurance

The Group’s long-term assurance contracts include whole-life term assurance, endowment assurance, flexible whole-life, pension and annuity contracts that are expected to remain in force for an extended period of time. Long-term assurance contracts under which the Group does not accept significant insurance risk are classified as financial instruments.

The Group recognises the value of in-force long-term assurance contracts as an asset. Cash flows associated with in-force contracts and related assets, including reinsurance cash flows, are projected, using appropriate assumptions as to future mortality, persistency and levels of expenses and excluding the value of future investment margins, to estimate future surpluses attributable to the Group. These surpluses, discounted at a risk-adjusted rate, are recognised as a separate asset. Changes in the value of this asset are included in profit or loss.

Premiums on long-term insurance contracts are recognised as income when receivable. Claims on long-term insurance contracts reflect the cost of all claims arising during the year, including claims handling costs. Claims are recognised when the Group becomes aware of the claim.

Reinsurance

The Group has reinsurance treaties that transfer significant insurance risk. Liabilities for reinsured contracts are calculated gross of reinsurance and a separate reinsurance asset recorded.

11. Taxation

Provision is made for taxation at current enacted rates on taxable profits, arising in income or in equity, taking into account relief for overseas taxation where appropriate. Deferred taxation is accounted for in full for all temporary differences between the carrying amount of an asset or liability for accounting purposes and its carrying amount for tax purposes, except in relation to overseas earnings where remittance is controlled by the Group, and goodwill.

Deferred tax assets are only recognised to the extent that it is probable that they will be recovered.

12. Financial assets

On initial recognition financial assets are classified into held-to-maturity investments; available-for-sale financial assets; held-for-trading; designated as at fair value through profit or loss; or loans and receivables.

Held-to-maturity investments – a financial asset may be classified as a held-to-maturity investment only if it has fixed or determinable payments, a fixed maturity and the Group has the positive intention and ability to hold to maturity. Held-to-maturity investments are initially recognised at fair value plus directly related transaction costs. They are subsequently measured at amortised cost using the effective interest method (see accounting policy 3 above) less any impairment losses.

Held-for-trading – a financial asset is classified as held-for-trading if it is acquired principally for the purpose of selling in the near term, or forms part of a portfolio of financial instruments that are managed together and for which there is evidence of short-term profit taking, or it is a derivative (not in a qualifying hedge relationship). Held-for-trading financial assets are recognised at fair value with transaction costs being recognised in profit or loss. Subsequently they are measured at fair value. Gains and losses on held-for-trading financial assets are recognised in profit or loss as they arise.
 
 
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Accounting policies continued

Designated as at fair value through profit or loss – financial assets may be designated as at fair value through profit or loss only if such designation (a) eliminates or significantly reduces a measurement or recognition inconsistency; or (b) applies to a group of financial assets, financial liabilities or both that the Group manages and evaluates on a fair value basis; or (c) relates to an instrument that contains an embedded derivative which is not evidently closely related to the host contract.

Financial assets that the Group designates on initial recognition as being at fair value through profit or loss are recognised at fair value, with transaction costs being recognised in profit or loss and are subsequently measured at fair value. Gains and losses on financial assets that are designated as at fair value through profit or loss are recognised in profit or loss as they arise.

The principal category of financial assets designated as at fair value through profit or loss is policyholders’ assets underpinning insurance and investment contracts issued by the Group's life assurance businesses. Fair value designation significantly reduces the measurement inconsistency that would arise if these assets were classified as available-for-sale.

Loans and receivables – non-derivative financial assets with fixed or determinable repayments that are not quoted in an active market are classified as loans and receivables except those that are classified as available-for-sale or as held-for-trading, or designated as at fair value through profit or loss. Loans and receivables are initially recognised at fair value plus directly related transaction costs. They are subsequently measured at amortised cost using the effective interest method (see accounting policy 3 above) less any impairment losses.

Available-for-sale – financial assets that are not classified as held-to-maturity; held-for-trading; designated as at fair value through profit or loss; or loans and receivables are classified as available-for-sale. Financial assets can be designated as available-for-sale on initial recognition. Available-for-sale financial assets are initially recognised at fair value plus directly related transaction costs. They are subsequently measured at fair value. Unquoted equity investments whose fair value cannot be measured reliably are carried at cost and classified as available-for-sale financial assets. Impairment losses and exchange differences resulting from retranslating the amortised cost of currency monetary available-for-sale financial assets are recognised in profit or loss together with interest calculated using the effective interest method (see accounting policy 3 above). Other changes in the fair value of available-for-sale financial assets are reported in a separate component of shareholders’ equity until disposal, when the cumulative gain or loss is recognised in profit or loss.

Regular way purchases of financial assets classified as loans and receivables are recognised on settlement date; all other regular way purchases are recognised on trade date.

Fair value for a net open position in a financial asset that is quoted in an active market is the current bid price times the number of units of the instrument held. Fair values for financial assets not quoted in an active market are determined using appropriate valuation techniques including discounting future cash flows, option pricing models and other methods that are consistent with accepted economic methodologies for pricing financial assets.

13. Impairment of financial assets

The Group assesses at each balance sheet date whether there is any objective evidence that a financial asset or group of financial assets classified as held-to-maturity, available-for-sale or loans and receivables is impaired. A financial asset or portfolio of financial assets is impaired and an impairment loss incurred if there is objective evidence that an event or events since initial recognition of the asset have adversely affected the amount or timing of future cash flows from the asset.

Financial assets carried at amortised cost – if there is objective evidence that an impairment loss on a financial asset or group of financial assets classified as loans and receivables or as held-to-maturity investments has been incurred, the Group measures the amount of the loss as the difference between the carrying amount of the asset or group of assets and the present value of estimated future cash flows from the asset or group of assets discounted at the effective interest rate of the instrument at initial recognition.

Impairment losses are assessed individually for financial assets that are individually significant and individually or collectively for assets that are not individually significant. In making collective assessment of impairment, financial assets are grouped into portfolios on the basis of similar risk characteristics. Future cash flows from these portfolios are estimated on the basis of the contractual cash flows and historical loss experience for assets with similar credit risk characteristics. Historical loss experience is adjusted, on the basis of current observable data, to reflect the effects of current conditions not affecting the period of historical experience.

Impairment losses are recognised in profit or loss and the carrying amount of the financial asset or group of financial assets reduced by establishing an allowance for impairment losses. If in a subsequent period the amount of the impairment loss reduces and the reduction can be ascribed to an event after the impairment was recognised, the previously
 
110

 
recognised loss is reversed by adjusting the allowance. Once an impairment loss has been recognised on a financial asset or group of financial assets, interest income is recognised on the carrying amount using the rate of interest at which estimated future cash flows were discounted in measuring impairment.

Financial assets carried at fair value – when a decline in the fair value of a financial asset classified as available-for-sale has been recognised directly in equity and there is objective evidence that the asset is impaired, the cumulative loss is removed from equity and recognised in profit or loss. The loss is measured as the difference between the amortised cost of the financial asset and its current fair value. Impairment losses on available-for-sale equity instruments are not reversed through profit or loss, but those on available-for-sale debt instruments are reversed, if there is an increase in fair value that is objectively related to a subsequent event.

14. Financial liabilities

A financial liability is classified as held-for-trading if it is incurred principally for the purpose of selling in the near term, or forms part of a portfolio of financial instruments that are managed together and for which there is evidence of short-term profit taking, or it is a derivative (not in a qualifying hedge relationship). Held-for-trading financial liabilities are recognised at fair value with transaction costs being recognised in profit or loss. Subsequently they are measured at fair value. Gains and losses are recognised in profit or loss as they arise.

Financial liabilities that the Group designates on initial recognition as being at fair value through profit or loss are recognised at fair value, with transaction costs being recognised in profit or loss, and are subsequently measured at fair value. Gains and losses on financial liabilities that are designated as at fair value through profit or loss are recognised in profit or loss as they arise.

Financial liabilities may be designated as at fair value through profit or loss only if such designation (a) eliminates or significantly reduces a measurement or recognition inconsistency; or (b) applies to a group of financial assets, financial liabilities or both that the Group manages and evaluates on a fair value basis; or (c) relates to an instrument that contains an embedded derivative which is not evidently closely related to the host contract.

The principal categories of financial liabilities designated as at fair value through profit or loss are (a) structured liabilities issued by the Group: designation significantly reduces the measurement inconsistency between these liabilities and the related derivatives carried at fair value; and (b) investment contracts issued by the Group's life assurance businesses: fair value designation significantly reduces the measurement inconsistency that would arise if these liabilities were measured at amortised cost.

All other financial liabilities are measured at amortised cost using the effective interest method (see accounting policy 3 above).

Fair value for a net open position in a financial liability that is quoted in an active market is the current offer price times the number of units of the instrument held or issued. Fair values for financial liabilities not quoted in an active market are determined using appropriate valuation techniques including discounting future cash flows, option pricing models and other methods that are consistent with accepted economic methodologies for pricing financial liabilities.

15. Derecognition

A financial asset is derecognised when it has been transferred and the transfer qualifies for derecognition. A transfer requires that the Group either: (a) transfers the contractual rights to receive the asset’s cash flows; or (b) retains the right to the asset’s cash flows but assumes a contractual obligation to pay those cash flows to a third party. After a transfer, the Group assesses the extent to which it has retained the risks and rewards of ownership of the transferred asset. If substantially all the risks and rewards have been retained, the asset remains on the balance sheet. If substantially all the risks and rewards have been transferred, the asset is derecognised. If substantially all the risks and rewards have been neither retained nor transferred, the Group assesses whether or not it has retained control of the asset. If it has not retained control, the asset is derecognised. Where the Group has retained control of the asset, it continues to recognise the asset to the extent of its continuing involvement.

A financial liability is removed from the balance sheet when the obligation is discharged, or cancelled, or expires.

16. Sale and repurchase transactions

Securities subject to a sale and repurchase agreement under which substantially all the risks and rewards of ownership are retained by the Group continue to be shown on the balance sheet and the sale proceeds recorded as a deposit. Securities acquired in a reverse sale and repurchase transaction under which the Group is not exposed to substantially all the risks and rewards of ownership are not recognised on the balance sheet and the consideration is recorded in Loans and advances to banks or Loans and advances to customers as appropriate.

Securities borrowing and lending transactions are usually secured by cash or securities advanced by the borrower. Borrowed securities are not recognised on the balance sheet or lent securities derecognised. Cash collateral received or given is treated as a loan or deposit; collateral in the form of securities is not recognised. However, where securities borrowed are transferred to third parties, a liability for the obligation to return the securities to the stock lending counterparty is recorded.
 
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Accounting policies continued

17. Netting

Financial assets and financial liabilities are offset and the net amount presented in the balance sheet when, and only when, the Group currently has a legally enforceable right to set off the recognised amounts; and it intends either to settle on a net basis, or to realise the asset and settle the liability simultaneously. The Group is party to a number of arrangements, including master netting agreements, that give it the right to offset financial assets and financial liabilities but where it does not intend to settle the amounts net or simultaneously and therefore the assets and liabilities concerned are presented gross.

18. Capital instruments

The Group classifies a financial instrument that it issues as a financial asset, financial liability or an equity instrument in accordance with the substance of the contractual arrangement. An instrument is classified as a liability if it is a contractual obligation to deliver cash or another financial asset, or to exchange financial assets or financial liabilities on potentially unfavourable terms. An instrument is classified as equity if it evidences a residual interest in the assets of the Group after the deduction of liabilities. The components of a compound financial instrument issued by the Group are classified and accounted for separately as financial assets, financial liabilities or equity as appropriate.

19. Derivatives and hedging

Derivative financial instruments are recognised initially, and subsequently measured, at fair value. Derivative fair values are determined from quoted prices in active markets where available. Where there is no active market for an instrument, fair value is derived from prices for the derivative’s components using appropriate pricing or valuation models.

A derivative embedded in a contract is accounted for as a stand-alone derivative if its economic characteristics are not closely related to the economic characteristics of the host contract; unless the entire contract is carried at fair value through profit or loss.

Gains and losses arising from changes in the fair value of a derivative are recognised as they arise in profit or loss unless the derivative is the hedging instrument in a qualifying hedge. The Group enters into three types of hedge relationship: hedges of changes in the fair value of a recognised asset or liability or firm commitment (fair value hedges); hedges of the variability in cash flows from a recognised asset or liability or a forecast transaction (cash flow hedges); and hedges of the net investment in a foreign operation.

Hedge relationships are formally documented at inception. The documentation includes identification of the hedged item and the hedging instrument, details the risk that is being hedged and the way in which effectiveness will be assessed at inception and during the period of the hedge. If the hedge is not highly effective in offsetting changes in fair values or cash flows attributable to the hedged risk, consistent with the documented risk management strategy, hedge accounting is discontinued.

Fair value hedge – in a fair value hedge, the gain or loss on the hedging instrument is recognised in profit or loss. The gain or loss on the hedged item attributable to the hedged risk is recognised in profit or loss and adjusts the carrying amount of the hedged item. Hedge accounting is discontinued if the hedge no longer meets the criteria for hedge accounting or if the hedging instrument expires or is sold, terminated or exercised or if hedge designation is revoked. If the hedged item is one for which the effective interest rate method is used, any cumulative adjustment is amortised to profit or loss over the life of the hedged item using a recalculated effective interest rate.

Cash flow hedge – where a derivative financial instrument is designated as a hedge of the variability in cash flows of a recognised asset or liability or a highly probable forecast transaction, the effective portion of the gain or loss on the hedging instrument is recognised directly in equity. The ineffective portion is recognised in profit or loss. When the forecast transaction results in the recognition of a financial asset or financial liability, the cumulative gain or loss is reclassified from equity in the same periods in which the asset or liability affects profit or loss. Otherwise the cumulative gain or loss is removed from equity and recognised in profit or loss at the same time as the hedged transaction. Hedge accounting is discontinued if the hedge no longer meets the criteria for hedge accounting; if the hedging instrument expires or is sold, terminated or exercised; if the forecast transaction is no longer expected to occur; or if hedge designation is revoked. On the discontinuance of hedge accounting (except where a forecast transaction is no longer expected to occur), the cumulative unrealised gain or loss recognised in equity is recognised in profit or loss when the hedged cash flow occurs or, if the forecast transaction results in the recognition of a financial asset or financial liability, in the same periods during which the asset or liability affects profit or loss. Where a forecast transaction is no longer expected to occur, the cumulative unrealised gain or loss is recognised in profit or loss immediately.
 
 
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Hedge of net investment in a foreign operation – in the hedge of a net investment in a foreign operation, the portion of foreign exchange differences arising on the hedging instrument determined to be an effective hedge is recognised directly in equity. Any ineffective portion is recognised in profit or loss. Non-derivative financial liabilities as well as derivatives may be the hedging instrument in a net investment hedge.

20. Share-based payments

The Group grants options over shares in The Royal Bank of Scotland Group plc to its employees under various share option schemes. The Group has applied IFRS 2 ‘Share-based Payment’ to grants under these schemes after 7 November 2002 that had not vested on 1 January 2005. The expense for these transactions is measured based on the fair value on the date the options are granted. The fair value is estimated using valuation techniques which take into account the option’s exercise price, its term, the risk-free interest rate and the expected volatility of the market price of The Royal Bank of Scotland Group plc’s shares. Vesting conditions are not taken into account when measuring fair value, but are reflected by adjusting the number of options included in the measurement of the transaction such that the amount recognised reflects the number that actually vest. The fair value is expensed on a straight-line basis over the vesting period.

21. Investment property

Investment property comprises freehold and leasehold properties that are held to earn rentals or for capital appreciation or both. It is not depreciated but is stated at fair value based on valuations by independent registered valuers. Fair value is based on current prices for similar properties in the same location and condition. Any gain or loss arising from a change in fair value is recognised in profit or loss. Rental income from investment property is recognised on a straight-line basis over the term of the lease. Lease incentives granted are recognised as an integral part of the total rental income.

22. Cash and cash equivalents

Cash and cash equivalents comprises cash and demand deposits with banks together with short-term highly liquid investments that are readily convertible to known amounts of cash and subject to insignificant risk of change in value.

23. Shares in Group entities

The company’s investments in its subsidiaries are stated at cost less any impairment.

Critical accounting policies and key sources of estimation uncertainty

The reported results of the Group are sensitive to the accounting policies, assumptions and estimates that underlie the preparation of its financial statements. UK company law and IFRS require the directors, in preparing the Group’s financial statements, to select suitable accounting policies, apply them consistently and make judgements and estimates that are reasonable and prudent. In the absence of an applicable standard or interpretation, IAS 8 ‘Accounting Policies, Changes in Accounting Estimates and Errors’, requires management to develop and apply an accounting policy that results in relevant and reliable information in the light of the requirements and guidance in IFRS dealing with similar and related issues and the IASB’s Framework for the Preparation and Presentation of Financial Statements. The judgements and assumptions involved in the Group’s accounting policies that are considered by the Board to be the most important to the portrayal of its financial condition are discussed below. The use of estimates, assumptions or models that differ from those adopted by the Group would affect its reported results.

Loan impairment provisions

The Group’s loan impairment provisions are established to recognise incurred impairment losses in its portfolio of loans classified as loans and receivables and carried at amortised cost. A loan is impaired when there is objective evidence that events since the loan was granted have affected expected cash flows from the loan. The impairment loss is the difference between the carrying value of the loan and the present value of estimated future cash flows at the loan’s original effective interest rate.

At 31 December 2007, gross loans and advances to customers totalled £835,688 million (2006 – £470,826 million) and customer loan impairment provisions amounted to £6,438 million (2006 – £3,933 million).

There are two components to the Group’s loan impairment provisions: individual and collective.

Individual component – all impaired loans that exceed specific thresholds are individually assessed for impairment. Individually assessed loans principally comprise the Group’s portfolio of commercial loans to medium and large businesses. Impairment losses are recognised as the difference between the carrying value of the loan and the discounted value of management’s best estimate of future cash repayments and proceeds from any security held. These estimates take into
 
 
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Accounting policies continued

account the customer’s debt capacity and financial flexibility; the level and quality of its earnings; the amount and sources of cash flows; the industry in which the counterparty operates; and the realisable value of any security held. Estimating the quantum and timing of future recoveries involves significant judgement. The size of receipts will depend on the future performance of the borrower and the value of security, both of which will be affected by future economic conditions; additionally, collateral may not be readily marketable. The actual amount of future cash flows and the date they are received may differ from these estimates and consequently actual losses incurred may differ from those recognised in these financial statements.

Collective component – this is made up of two elements: loan impairment provisions for impaired loans that are below individual assessment thresholds (collective impaired loan provisions) and for loan losses that have been incurred but have not been separately identified at the balance sheet date (latent loss provisions). These are established on a portfolio basis using a present value methodology taking into account the level of arrears, security, past loss experience, credit scores and defaults based on portfolio trends. The most significant factors in establishing these provisions are the expected loss rates and the related average life. These portfolios include credit card receivables and other personal advances including mortgages. The future credit quality of these portfolios is subject to uncertainties that could cause actual credit losses to differ materially from reported loan impairment provisions. These uncertainties include the economic environment, notably interest rates and their effect on customer spending, the unemployment level, payment behaviour and bankruptcy trends.

Pensions

The Group operates a number of defined benefit pension schemes as described in Note 3 on the accounts. The assets of the schemes are measured at their fair value at the balance sheet date. Scheme liabilities are measured using the projected unit method, which takes account of projected earnings increases, using actuarial assumptions that give the best estimate of the future cash flows that will arise under the scheme liabilities. These cash flows are discounted at the interest rate applicable to high-quality corporate bonds of the same currency and term as the liabilities. Any recognisable surplus or deficit of scheme assets over liabilities is recognised in the balance sheet as an asset (surplus) or liability (deficit). In determining the value of scheme liabilities, assumptions are made as to price inflation, dividend growth, pension increases, earnings growth and employees. There is a range of assumptions that could be adopted in valuing the schemes’ liabilities. Different assumptions could significantly alter the amount of the surplus or deficit recognised in the balance sheet and the pension cost charged to the income statement. The assumptions adopted for the Group’s pension schemes are set out in Note 3 on the accounts. A pension asset of £836 million and a liability of £496 million were recognised in the balance sheet at 31 December 2007 (2006 liability – £1,992 million).

Fair value – financial instruments

Financial instruments classified as held-for-trading or designated as at fair value through profit or loss and financial assets classified as available-for-sale are recognised in the financial statements at fair value. All derivatives are measured at fair value. Gains or losses arising from changes in the fair value of financial instruments classified as held-for-trading or designated as at fair value through profit or loss are included in the income statement. Unrealised gains and losses on available-for-sale financial assets are recognised directly in equity unless an impairment loss is recognised.

Financial instruments measured at fair value include:

Loans and advances (held-for-trading and designated as at fair value though profit or loss) – principally comprise reverse repurchase agreements (reverse repos) and syndicated loans. In repurchase agreements one party agrees to sell securities to another and simultaneously agrees to repurchase the securities at a future date for a specified price. The repurchase price is fixed at the outset, usually being the original sale price plus an amount representing interest for the period from the sale to the repurchase. Syndicated loans measured at fair value are amounts retained, from syndications where the Group was lead manager or underwriter, in excess of the Group’s intended long term participation.

Treasury and other eligible bills and debt securities (held-for-trading, designated as at fair value though profit or loss and available-for-sale) – treasury bills are UK and foreign government treasury bills and other bank bills eligible for refinancing with central banks. Debt securities include those issued by governments, municipal bodies, mortgage agencies and financial institutions as well as corporate bonds, debentures and residual interests in securitisations.

Equity securities (held-for-trading, designated as at fair value though profit or loss and available-for-sale) – comprise equity shares of companies or corporations both listed and unlisted.
 
 
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Deposits by banks and customer accounts (held-for-trading and designated as at fair value though profit or loss) – deposits measured at fair value principally include repurchase agreements (repos) discussed above and investment contracts issued by the Group’s life assurance businesses.

Debt securities in issue (held-for-trading and designated as at fair value though profit or loss) – measured at fair value and principally comprise medium term notes.

Short positions (held-for-trading) – arise in dealing and market making activities where treasury and other eligible bills, debt securities and equity shares are sold which the Group does not currently possess.

Derivatives – these include swaps, forwards, futures and options. They may be traded on an organised exchange (exchange-traded) or over-the-counter (OTC). Holders of exchange traded derivatives are generally required to provide margin daily in the form of cash or other collateral.

Swaps include currency swaps, interest rate swaps, credit default swaps, total return swaps and equity and equity index swaps. A swap is an agreement to exchange cash flows in the future in accordance with a pre-arranged formula. In currency swap transactions, interest payment obligations are exchanged on assets and liabilities denominated in different currencies; the exchange of principal may be notional or actual. Interest rate swap contracts generally involve exchange of fixed and floating interest payment obligations without the exchange of the underlying principal amounts.

Forwards include forward foreign exchange contracts and forward rate agreements. A forward contract is a contract to buy (or sell) a specified amount of a physical or financial commodity, at an agreed price, on an agreed future date. Forward foreign exchange contracts are contracts for the delayed delivery of currency on a specified future date. Forward rate agreements are contracts under which two counterparties agree on the interest to be paid on a notional deposit of a specified term starting on a specific future date; there is no exchange of principal.

Futures are exchange-traded forward contracts to buy (or sell) standardised amounts of underlying physical or financial commodities. The Group buys and sells currency, interest rate and equity futures. Options include exchange-traded options on currencies, interest rates and equities and equity indices and OTC currency and equity options, interest rate caps and floors and swaptions. They are contracts that give the holder the right but not the obligation to buy (or sell) a specified amount of the underlying physical or financial commodity at an agreed price on an agreed date or over an agreed period.

Fair value is the amount for which an asset could be exchanged, or a liability settled, between knowledgeable, willing parties in an arm’s length transaction. Fair values are determined from quoted prices in active markets for identical financial assets or financial liabilities where these are available. Fair value for a net open position in a financial asset or financial liability in an active market is the current bid or offer price times the number of units of the instrument held. Where a trading portfolio contains both financial assets and financial liabilities which are derivatives of the same underlying instrument, fair value is determined by valuing the gross long and short positions at current mid market prices, with an adjustment at portfolio level to the net open long or short position to amend the valuation to bid or offer as appropriate. Where the market for a financial instrument is not active, fair value is established using a valuation technique. These valuation techniques involve a degree of estimation, the extent of which depends on the instrument’s complexity and the availability of market-based data.
 
 
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Accounting policies continued

The table below shows financial instruments carried at fair value at 31 December 2007, by valuation method.

   
Quoted prices
in active
markets (1)
   
Valuation
techniques
based on
observable
market data (2)
   
Valuation
techniques
incorporating
information
other than
observable
market data( 3)
   
Total
 
Financial instruments measured at fair value
 
£bn
   
£bn
   
£bn
   
£bn
 
Assets
                       
Fair value though profit or loss
                       
Loans and advances to banks
          71.5       0.1       71.6  
Loans and advances to customers
          94.4       13.1       107.5  
Treasury and other eligible bills and debt securities
    83.1       101.7       11.6       196.4  
Equity shares
    36.5       8.1       0.8       45.4  
Derivatives
    1.9       330.3       5.2       337.4  
Available-for-sale
                               
Treasury and other eligible bills and debt securities
    32.1       62.4       1.1       95.6  
Equity shares
    5.8       1.0       0.8       7.6  
      159.4       669.4       32.7       861.5  
Liabilities
                               
Deposits by banks and customer accounts
          131.9       1.5       133.4  
Debt securities in issue
          42.1       9.2       51.3  
Short positions
    63.6       9.9             73.5  
Derivatives
    2.1       325.6       4.4       332.1  
Other financial liabilities (4)
          0.9       0.2       1.1  
      65.7       510.4       15.3       591.4  
 
 
Notes:
   
(1)
Financial assets and financial liabilities valued using unadjusted quoted prices in active markets for identical assets or liabilities. This category includes listed equity shares, exchange-traded derivatives, UK, US and certain other government securities, and US agency securities in active markets.
   
(2)
Financial assets and financial liabilities valued using techniques based on observable market data. Instruments in this category are valued using:
   
 
(a)
quoted prices for similar assets or liabilities, or identical assets or liabilities in markets which are considered to be less than active; or
     
 
(b)
valuation techniques where all the inputs that have a significant effect on the valuation are directly or indirectly based on observable market data.
     
 
Financial assets and financial liabilities in this category include repos, reverse repos, structured and US commercial mortgage loans, structured deposits, investment contracts issued by the Group’s life assurance businesses, corporate and municipal debt securities, most debt securities in issue, certain unlisted equity shares for which recent market data are available, the majority of the Group’s OTC derivatives and certain instruments listed in (1) above where markets are considered to be less than active.
   
(3)
Valuation techniques incorporating information other than observable market data are used for instruments where at least one input (which could have a significant effect on the instrument’s valuation) cannot be based on observable market data. Where inputs can be observed from market data without undue cost and effort, the observed input is used; if not, the input is estimated. Financial assets and liabilities in this category include certain syndicated and commercial mortgage loans, unlisted equity shares, certain residual interests in securitisations, super senior tranches of high grade and mezzanine collateralised debt obligations (CDOs) and other sub-prime trading inventory, less liquid debt securities, certain structured debt securities in issue and OTC derivatives where valuation depends upon unobservable inputs such as certain long dated and exotic contracts. No gain or loss is recognised on the initial recognition of a financial instrument valued using a technique incorporating significant unobservable data.
   
(4)
Other financial liabilities comprise subordinated liabilities and provisions relating to undrawn syndicated loan facilities.
 
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The Group uses a number of methodologies to determine the fair value of financial instruments for which observable prices in active markets for identical instruments are not available. These techniques include: relative value methodologies based on observable prices for similar instruments; present value approaches where future cash flows from the asset or liability are estimated and then discounted using a risk-adjusted interest rate; and Black-Scholes, Monte-Carlo and binomial option pricing models. The principal inputs to these valuation techniques are listed below. Values between and beyond available data points are obtained by interpolation and extrapolation.

·  
Bond prices – quoted prices are generally available for government bonds, certain corporate securities and some mortgage-related products.
   
·  
Credit spreads – where available, these are derived from prices of credit default swaps or other credit based instruments, such as debt securities. For others, credit spreads are obtained from pricing services.
   
·  
Interest rates – these are principally benchmark interest rates such as the London Inter-Bank Offered Rate (LIBOR) and quoted interest rates in the swap, bond and futures markets.
   
·  
Foreign currency exchange rates – there are observable markets both spot and forward and in futures in the world’s major currencies.
   
·  
Equity and equity index prices – quoted prices are generally readily available for equity shares listed on the world’s major stock exchanges and for major indices on such shares.
   
·  
Commodity prices – many commodities are actively traded in spot, forward and futures on exchanges in London, New York and other commercial centres.
   
·  
Price volatilities and correlations – volatility is a measure of the tendency of a price to change with time. Correlation measures the degree to which two or more prices or other variables are observed to move together. If they move in the same direction there is positive correlation; if they move in opposite directions there is negative correlation. Volatility is a key input in valuing options and the value of certain products such as derivatives with more than one underlying variable that is correlation-dependent. Volatility and correlation values are obtained from broker quotations, pricing services or derived from option prices.
   
·  
Prepayment rates – the fair value of a financial instrument that can be prepaid by the issuer or borrower differs from that of an instrument that cannot be prepaid. In valuing prepayable instruments that are not quoted in active markets the Group incorporates the value of the prepayment option.
   
·  
Counterparty credit spreads – adjustment is made to market prices (or parameters) when the creditworthiness of the counterparty differs from that of the assumed counterparty in the market price (or parameter), for example many OTC derivative price quotations are for transactions with a counterparty with an ‘AA’ credit rating.

The Group refines and modifies its valuation techniques as markets and products develop and the pricing for individual products becomes more transparent.

While the Group believes its valuation techniques are appropriate and consistent with other market participants, the use of different methodologies or assumptions could result in different estimates of fair value at the balance sheet date. Portfolios whose fair values are based on valuation techniques incorporating information other than observable market data and related sensitivity analysis on portfolios at 31 December 2007 are summarised in the table below.

   
Assets
 
Liabilities
 
                             
Debt
     
Other
     
   
Loans and
                       
securities
     
financial
     
   
advances
   
Securities
   
Derivatives
   
Total
 
Deposits
 
in issue
 
Derivatives
 
liabilities
 
Total
 
Portfolio
 
£bn
   
£bn
   
£bn
   
£bn
 
£bn
 
£bn
 
£bn
 
£bn
 
£bn
 
Syndicated loans
    4.6                   4.6                      
Commercial mortgages
    2.2                   2.2                      
Super senior tranches of
                                               
asset-backed CDOs
            3.8             3.8                      
Other debt securities
            8.8             8.8                      
Exotic derivatives
                    5.2       5.2             4.4         4.4  
Other portfolios
    6.4       1.7               8.1  
1.5
 
9.2
       
0.2
    10.9  
      13.2       14.3       5.2       32.7  
1.5
 
9.2
    4.4  
0.2
    15.3  

117

 
Accounting policies continued

Syndicated loans – syndicated loans are valued by considering recent syndication prices in the same or similar assets, prices in the secondary loan market, and with reference to relevant indices for credit products and credit default swaps such as the LevX, LCDX, ITraxx and CDX. Assumptions relating to the expected refinancing period are based on market experience and market convention. Adjustments to observed prices are made for differences between instruments, such as counterparty creditworthiness, term, and quality of any collateral.

The fair value of drawn syndicated loans valued using techniques other than by considering recent syndication prices in the same or similar assets and prices in the secondary loan market was £4,624 million. Using reasonably possible alternative assumptions about refinancing periods (which were stressed by one year) and the value attributed to potentially favourable flexible loan conditions (which are attributed no value in reported figures) would reduce the fair value by up to £46 million or increase the fair value by up to £83 million.

Commercial mortgages – senior and mezzanine commercial mortgages are loans secured on commercial land and buildings that were originated or acquired by the Group for securitisation. Senior commercial mortgages carry a variable interest rate and mezzanine or more junior commercial mortgages may carry a fixed or variable interest rate. Factors affecting the value of these loans may include, but are not limited to, loan type, underlying property type and geographic location, loan interest rate, loan to value ratios, debt service coverage ratios, prepayment rates, cumulative loan loss information, yields, investor demand, market volatility since the last securitisation, and credit enhancement.

Where observable market prices for a particular loan are not available, the fair value will typically be determined with reference to observable market transactions in other loans or credit related products including debt securities and credit derivatives. Assumptions are made about the relationship between the loan and the available benchmark data. Using reasonably possible alternative assumptions for credit spreads (taking into account all other applicable factors) would reduce the fair value by up to £52 million or increase the fair value by up to £49 million.

Super senior tranches of asset-backed CDOs – the Group is a participant in the US asset-backed securities market: buying residential mortgage-backed securities (‘RMBS’), including securities backed by US sub-prime mortgages, and repackaging them into collateralised debt obligations (‘CDOs’) for sale to investors. The Group retains exposure to some of the super senior tranches of these CDOs. In the second half of 2007, rising mortgage delinquencies and expectations of declining house prices in the US led to a deterioration of the estimated fair value of these exposures.

An analysis of the Group’s super senior tranche exposures to these CDOs is shown below:

     
High grade
 
Mezzanine
Exposure (£m)
      6,420     3,040
               
Exposure after hedges (£m)
      3,073     1,790
               
Weighted average attachment point (1)
      29%     46%
               
% of underlying RMBS sub-prime assets
      69%     91%
               
Of which originated in:
             
 
 
             
 
 – 2005 and earlier
      24%     23%
 
 – 2006
      28%     69%
 
 – 2007
      48%     8%
               
Collateral by rating:
             
– investment grade
      98%     31%
– non-investment grade
      2%     69%
               
Net exposure (£m)
      2,581     1,253
               
Effective attachment point post write down
      40%     62%

 
Note:
   
(1)  
Attachment point is the minimum level of losses in a portfolio to which a tranche is exposed, as a percentage of the total notional size of the portfolio. For example, a 5-10% tranche has an attachment point of 5% and a detachment point of 10%. When the accumulated loss of the reference pool is no more than 5% of the total initial notional of the pool, the tranche will not be affected. However, when the loss has exceeded 5%, any further loss will be deducted from the tranche’s notional principal until the detachment point, 10%, is reached.
 
118

 
The Group’s valuation of the super senior asset-backed CDO exposures takes into consideration outputs from a proprietary model, market data and appropriate valuation adjustments. There is significant subjectivity in the valuation with very little market activity to provide support for fair value levels at which willing buyers and sellers would transact.

The Group’s proprietary model predicts the expected cash flows of the underlying mortgages using assumptions about future macroeconomic conditions (including house price appreciation and depreciation) and defaults/delinquencies on these underlying mortgages derived from publicly available data. The resulting cash flows are discounted using a risk adjusted rate.

Alternative valuations have been produced using reasonably possible alternative assumptions about macroeconomic conditions including house price appreciation and depreciation, and the effect of regional variations. In addition, the discount rate applied to the model output has been stressed. The output from using these alternative assumptions has been compared with inferred pricing from other published data.

The Group believes that reasonably possible alternative assumptions could reduce or increase predicted cumulative losses from the model by up to 20%. Using these alternative assumptions would reduce the fair value by up to £385 million or increase the fair value by up to £235 million.

Other debt securities – where observable market prices for a particular debt security are not available, the fair value will typically be determined with reference to observable market transactions in other credit related products including debt securities and credit derivatives. Assumptions are made about the relationship between the individual debt security and the available benchmark data. Using differing assumptions about this relationship would result in different fair values for these assets. Using reasonably possible alternative assumptions for credit spread (taking into account the underlying currency, tenor and rating) would reduce the fair value by up to £88 million or increase the fair value by up to £109 million.

Derivatives – derivatives are priced using quoted prices for the same or similar instruments where these are available. However, the majority of derivatives are valued using pricing models. Inputs for these models are usually observed directly in the market, or derived from observed prices. However, it is not always possible to observe or corroborate all model inputs.

Unobservable inputs used are based on estimates taking into account a range of available information including historic analysis, historic traded levels, market practice, comparison to other relevant benchmark observable data and consensus pricing data. Using reasonably possible alternative assumptions, principally correlations, including the relative impact of unobservable inputs as compared to those which may be observed, would reduce the fair value by up to £80 million or increase the fair value by up to £80 million.

Other portfolios – other than the portfolios discussed above, there are other financial instruments which are held at fair value determined from data which are not market observable, or incorporating material adjustments to market observed data. Using reasonably possible alternative assumptions appropriate to the financial asset or liability in question, such as credit spreads, derivative inputs and equity correlations, would reduce the fair value by up to £119 million or increase the fair value by up to £117 million.
 
119

 
Accounting policies continued

General insurance claims
 
The Group makes provision for the full cost of settling outstanding claims arising from its general insurance business at the balance sheet date, including claims estimated to have been incurred but not yet reported at that date and claims handling expenses. General insurance claims provisions amounted to £5,466 million at 31 December 2007 (2006 – £5,247 million).

Provisions are determined by management based on experience of claims settled and on statistical models which require certain assumptions to be made regarding the incidence, timing and amount of claims and any specific factors such as adverse weather conditions. In order to calculate the total provision required, the historical development of claims is analysed using statistical methodology to extrapolate, within acceptable probability parameters, the value of outstanding claims at the balance sheet date. Also included in the estimation of outstanding claims are other assumptions such as the inflationary factor used for bodily injury claims which is based on historical trends and, therefore, allows for some increase due to changes in common law and statute. Costs for both direct and indirect claims handling expenses are also included. Outward reinsurance recoveries are accounted for in the same accounting period as the direct claims to which they relate. The outstanding claims provision is based on information available to management and the eventual outcome may vary from the original assessment. Actual claims experience may differ from the historical pattern on which the estimate is based and the cost of settling individual claims may exceed that assumed.

Goodwill
 
The Group capitalises goodwill arising on the acquisition of businesses, as discussed in accounting policy 5. The carrying value of goodwill as at 31 December 2007 was £42,369 million (2006 – £17,889 million).

Goodwill is the excess of the cost of an acquired business over the fair value of its net assets. The determination of the fair value of assets and liabilities of businesses acquired requires the exercise of management judgement; for example those financial assets and liabilities for which there are no quoted prices, and those non-financial assets where valuations reflect estimates of market conditions such as property. Different fair values would result in changes to the goodwill arising and to the post-acquisition performance of the acquisition. Goodwill is not amortised but is tested for impairment annually or more frequently if events or changes in circumstances indicate that it might be impaired.

For the purposes of impairment testing, goodwill acquired in a business combination is allocated to each of the Group’s cash-generating units or groups of cash-generating units expected to benefit from the combination. Goodwill impairment testing involves the comparison of the carrying value of a cash-generating unit or group of cash generating units with its recoverable amount. The recoverable amount is the higher of the unit’s fair value and its value in use. Value in use is the present value of expected future cash flows from the cash-generating unit or group of cash-generating units. Fair value is the amount obtainable for the sale of the cash-generating unit in an arm’s length transaction between knowledgeable, willing parties.

Impairment testing inherently involves a number of judgmental areas: the preparation of cash flow forecasts for periods that are beyond the normal requirements of management reporting; the assessment of the discount rate appropriate to the business; estimation of the fair value of cash-generating units; and the valuation of the separable assets of each business whose goodwill is being reviewed.
 
120

 
Accounting developments
 
International Financial Reporting Standards
The International Financial Reporting Interpretations Committee (‘IFRIC’) issued interpretation IFRIC 11 ‘Group and Treasury Share Transactions’ in November 2006. Entities which buy their own shares, or whose shareholders buy shares in the reporting entity, in order to provide incentives to employees must account for those incentives on an equity-settled basis. This principle applies also to the accounting by subsidiaries. The interpretation is effective for annual accounting periods beginning on or after 1 March 2007 and is not expected to have a material effect on the Group or company.

The IFRIC issued interpretation IFRIC 12 ‘Service Concession Arrangements’ in November 2006. Entities providing infrastructure and services to governments under concession arrangements must account for each component of the arrangement separately. Infrastructure provided under these arrangements may be recognised as either a financial asset or an intangible asset. The interpretation is effective for accounting periods beginning on or after 1 January 2008 and is not expected to have a material effect on the Group or company.

The IASB issued IFRS 8 ‘Operating Segments’ in November 2006. This will replace IAS 14 ‘Segment Reporting’ for accounting periods beginning on or after 1 January 2009. IFRS 8 requires entities to report segment information as reported to management and reconcile it to the financial statements and is not expected to have a material effect on the Group or company.

The IASB issued a revised IAS 23 ‘Borrowing Costs’ in March 2007. Entities are required to capitalise borrowing costs attributable to the development or construction of intangible assets or property plant or equipment. The standard is effective for accounting periods beginning on or after 1 January 2009 and is not expected to have a material effect on the Group or company.

The IFRIC issued interpretation IFRIC 13 ‘Customer Loyalty Programmes’ in June 2007. Entities that provide customers with benefits ancillary to a sale of goods or services should apportion the sales proceeds to those benefits on the basis of relative fair values. The interpretation is effective for accounting periods beginning on or after 1 July 2008 and is not expected to have a material effect on the Group or company.

The IFRIC issued interpretation IFRIC 14 ‘IAS 19 – The Limit on a Defined Benefit Asset, Minimum Funding Requirements and their Interaction’ in July 2007. The net pension asset that may be recognised by a sponsoring entity is limited to the amount to which it has an unconditional right of refund or can be recovered through the settlement of plan liabilities. Entities legally bound to minimum funding requirements are required to take account of those obligations when recognising the net asset or liability for an employee benefit scheme. The interpretation is effective for accounting periods beginning on or after 1 January 2008 and is not expected to have a material effect on the Group or company.

The IASB issued a revised IAS 1 ‘Presentation of Financial Statements’ in September 2007 effective for accounting periods beginning on or after 1 January 2009. The amendments to the presentation requirements for financial statements are not expected to have a material effect on the Group or company.

The IASB published a revised IFRS 3 ‘Business Combinations’ and related revisions to IAS 27 ‘Consolidated and Separate Financial Statements’ following the completion in January 2008 of its project on the acquisition and disposal of subsidiaries. The standards improve convergence with US GAAP and provide new guidance on accounting for changes in interests in subsidiaries. The cost of an acquisition will comprise only consideration paid to vendors for equity; other costs will be expensed immediately. Groups will only account for goodwill on acquisition of a subsidiary; subsequent changes in interest will be recognised in equity and only on a loss of control will there be a profit or loss on disposal to be recognised in income. The changes are effective for accounting periods beginning on or after 1 July 2009 but both standards may be adopted together for accounting periods beginning on or after 1 July 2007. These changes will affect the Group's accounting for future acquisitions and disposals of subsidiaries.

The IASB published revisions to IAS 32 ‘Financial Instruments: Presentation’ and consequential revisions to other standards in February 2008 to improve the accounting for and disclosure of puttable financial instruments. The revisions are effective for accounting periods beginning on or after 1 January 2009 but together they may be adopted earlier. They are not expected to have a material affect on the Group or the company.
 
121

 
Notes on the accounts

1 Income from trading activities

   
Group
 
   
2007
   
2006
   
2005
 
      £m       £m       £m  
Foreign exchange (1)
    1,050       738       647  
Interest rate (2)
    1,466       973       943  
Credit (3)
    (1,430 )     841       666  
Equities and commodities (4)
    241       123       87  
      1,327       2,675       2,343  

The analysis of trading income is based on how the business is organised and the underlying risks managed.
 
 
Notes:
   
 
Trading income comprises gains and losses on financial instruments held for trading, both realised and unrealised, interest income and dividends and the related funding costs. The types of instruments include:
   
(1)  
Foreign exchange: spot foreign exchange contracts, currency swaps and options, emerging markets and related hedges and funding.
   
(2)  
Interest rate: interest rate swaps, forward foreign exchange contracts, forward rate agreements, interest rate options, interest rate futures and related hedges and funding.
   
(3)  
Credit: asset-backed securities, corporate bonds, credit derivatives and related hedges and funding.
   
(4)  
Equities and commodities: equity derivatives, commodity contracts and related hedges and funding.

2 Operating expenses

   
Group
 
   
2007
   
2006
   
2005
 
      £m       £m       £m  
Wages, salaries and other staff costs
    6,387       5,652       5,084  
Social security costs
    522       389       354  
Share-based compensation
    65       65       44  
Pension costs (see Note 3)
                       
– defined benefit schemes
    489       580       462  
– defined contribution schemes
    89       37       48  
Staff costs
    7,552       6,723       5,992  
Premises and equipment
    1,766       1,421       1,313  
Other administrative expenses
    3,147       2,658       2,816  
Property, plant and equipment (see Note 18)
    1,311       1,293       1,326  
Intangible assets (see Note 17)
    659       385       499  
Depreciation and amortisation
    1,970       1,678       1,825  
      14,435       12,480       11,946  

Integration costs included in operating expenses comprise expenditure incurred in respect of cost reduction and revenue enhancement programmes set in connection with the various acquisitions made by the Group:

   
Group
 
   
2007
   
2006
   
2005
 
      £m       £m       £m  
Staff costs
    18       76       148  
Premises and equipment
    4       10       39  
Other administrative expenses
    26       32       131  
Depreciation and amortisation
    60       16       140  
      108       134       458  

The average number of persons employed in the continuing operations of the Group during the year, excluding temporary staff, was 164,700 (2006 – 142,600; 2005 – 144,900); on the same basis the discontinued operations employed 5,800 (2006 and 2005 – nil). The average number of temporary employees during 2007 was 4,900. The number of persons employed in the continuing operations of the Group at 31 December, excluding temporary staff, was as follows:

   
Group
 
   
2007
   
2006
   
2005
 
Global Banking & Markets
    9,300       7,700       6,900  
RFS Holdings excluding minority interest
    31,100              
UK Corporate Banking
    9,600       8,800       8,200  
Retail
    41,400       42,900       43,400  
Wealth Management
    5,000       4,600       4,300  
Ulster Bank
    6,400       5,600       5,200  
Citizens
    23,900       24,600       26,000  
RBS Insurance
    18,000       18,500       20,500  
Manufacturing
    26,300       26,600       26,700  
Centre
    2,700       2,500       2,300  
RFS Holdings minority interest
    59,900              
Total
    233,600       141,800       143,500  
                         
UK
    108,600       105,700       107,200  
US
    27,100       26,200       27,400  
Europe
    41,300       8,100       7,800  
Rest of the World
    56,600       1,800       1,100  
Total
    233,600       141,800       143,500  

122

 
3 Pension costs

Members of the Group sponsor a number of pension schemes in the UK and overseas, predominantly defined benefit schemes, whose assets are independent of the Group’s finances. The Group’s defined benefit schemes generally provide a pension of one-sixtieth of final pensionable salary for each year of service prior to retirement up to a maximum of 40 years. Employees do not make contributions for basic pensions but may make voluntary contributions to secure additional benefits on a money-purchase basis. Since October 2006 The Royal Bank of Scotland Group Pension Fund (‘Main scheme’) has been closed to new entrants.

The Group also provides post-retirement benefits other than pensions, principally through subscriptions to private healthcare schemes in the UK and the US and unfunded post-retirement benefit plans. Provision for the costs of these benefits is charged to the income statement over the average remaining future service lives of eligible employees. The amounts are not material.

Interim valuations of the Group’s schemes were prepared to 31 December by independent actuaries, using the following assumptions:

   
Main scheme
   
All schemes
 
Principal actuarial assumptions at 31 December
 
2007
 
2006
 
2005
 
2007
 
2006
 
2005
                     
weighted average
 
Discount rate
    6.0 %     5.3 %     4.8 %     5.8 %     5.3 %     4.8 %
Expected return on plan assets (weighted average)
    6.9 %     6.9 %     6.5 %     6.8 %     6.9 %     6.5 %
Rate of increase in salaries
    4.5 %     4.2 %     4.0 %     4.0 %     4.1 %     3.9 %
Rate of increase in pensions in payment
    3.2 %     2.9 %     2.7 %     2.8 %     2.8 %     2.6 %
Inflation assumption
    3.2 %     2.9 %     2.7 %     2.9 %     2.9 %     2.7 %
             
             
   
Main scheme
   
All schemes
 
Major classes of plan assets as a percentage of total plan assets
 
2007
 
2006
 
2005
 
2007
 
2006
 
2005
Equities
    61.0 %     60.5 %     61.3 %     57.8 %     60.7 %     61.6 %
Index-linked bonds
    18.2 %     17.3 %     18.1 %     13.1 %     16.1 %     16.8 %
Government fixed interest bonds
    1.2 %     2.5 %     1.8 %     12.9 %     3.3 %     2.6 %
Corporate and other bonds
    15.1 %     14.0 %     14.6 %     12.0 %     13.9 %     14.6 %
Property
    3.8 %     4.3 %     3.6 %     3.0 %     4.5 %     3.7 %
Cash and other assets
    0.7 %     1.4 %     0.6 %     1.2 %     1.5 %     0.7 %

Ordinary shares of the company with a fair value of £69 million (2006 – £89 million; 2005 – £78 million) are held by the Group’s pension schemes; £65 million (2006 – £87 million; 2005 – £76 million) in the Main scheme which also holds other financial instruments issued by the Group with a value of £606 million (2006 – £258 million; 2005 – £299 million).

The expected return on plan assets at 31 December is based upon the weighted average of the following assumed returns on the major classes of plan assets:

   
Main scheme
   
All schemes
 
   
2007
 
2006
 
2005
   
2007
   
2006
   
2005
Equities
    8.1 %     8.1 %     7.7 %     8.1%       8.1 %     7.7 %
Index-linked bonds
    4.5 %     4.5 %     4.1 %     4.5%       4.5 %     4.1 %
Government fixed interest bonds
    4.5 %     4.5 %     4.1 %     4.7%       4.5 %     4.1 %
Corporate and other bonds
    5.5 %     5.3 %     4.8 %     5.5%       5.3 %     4.8 %
Property
    6.3 %     6.3 %     5.9 %     6.3%       6.3 %     5.9 %
Cash and other assets
    4.6 %     4.6 %     4.2 %     4.5%       4.4 %     3.7 %

Post-retirement mortality assumptions (Main scheme)
 
2007
   
2006
   
2005
 
Longevity at age 60 for current pensioners (years)
                 
Males
    26.0       26.0       25.4  
Females
    26.8       28.9       28.2  
Longevity at age 60 for future pensioners (years)
                       
Males
    28.1       26.8       26.2  
Females
    28.2       29.7       29.0  

These post-retirement mortality assumptions are derived from standard mortality tables used by the scheme actuary to value the liabilities for the main scheme. Following a comprehensive review of the mortality experience of the main scheme over the last three years by the scheme actuary, different standard mortality tables (adjusted as appropriate) have been used in valuing the scheme liabilities as at 31 December 2007.
 
123

 
Notes on the accounts continued

3 Pension costs (continued)

   
Main scheme
 
All schemes
 
       
Present
         
Present
     
       
value of
 
Net
     
value of
 
Net
 
   
Fair value
 
defined
 
pension
 
Fair value
 
defined
 
pension
 
   
of plan
 
benefit
 
deficit/
 
of plan
 
benefit
 
deficit/
 
   
assets
 
obligations
 
(surplus)
 
assets
 
obligations
 
(surplus)
 
Changes in value of net pension deficit/(surplus)
    £m     £m     £m     £m     £m     £m  
At 1 January 2006
    15,914     19,118     3,204     17,388     21,123     3,735  
Currency translation and other adjustments
                (59 )   (65 )   (6 )
Income statement:
                                     
Expected return
    1,022           (1,022 )   1,073           (1,073 )
Interest cost
          918     918           985     985  
Current service cost
          571     571           645     645  
Past service cost
          15     15           23     23  
      1,022     1,504     482     1,073     1,653     580  
Statement of recognised income and expense:
                                     
Actuarial gains and losses
    552     (1,077 )   (1,629 )   587     (1,194 )   (1,781 )
Contributions by employer
    427         (427 )   536         (536 )
Benefits paid
    (515 )   (515 )       (538 )   (538 )    
Expenses included in service cost
    (26 )   (26 )       (28 )   (28 )    
At 1 January 2007
    17,374     19,004     1,630     18,959     20,951     1,992  
Currency translation and other adjustments
                381     385     4  
Income statement:
                                     
Expected return
    1,182           (1,182 )   1,394           (1,394 )
Interest cost
          1,007     1,007           1,177     1,177  
Current service cost
          566     566           684     684  
Past service cost
          19     19           22     22  
      1,182     1,592     410     1,394     1,883     489  
Statement of recognised income and expense:
                                     
Actuarial gains and losses
    163     (1,937 )   (2,100 )   19     (2,170 )   (2,189 )
Acquisition of subsidiaries
                6,997     6,960     (37 )
Intra-group transfers
    30     30                  
Contributions by employer
    416         (416 )   599         (599 )
Contributions by plan participants
                5     5      
Benefits paid
    (551 )   (551 )       (652 )   (652 )    
Expenses included in service cost
    (39 )   (39 )       (40 )   (40 )    
At 31 December 2007
    18,575     18,099     (476 )   27,662     27,322     (340 )
                                       
                                       
Net pension surplus comprises:
                                  £m  
Net assets of schemes in surplus (included in Prepayments, accrued income and other assets, Note 19)
          (836 )
Net liabilities of schemes in deficit
                                  496  
                                    (340 )

Acquisition of subsidiaries includes fair value of plan assets of £6,118 million and present value of defined benefit obligations £5,962 million in respect of ABN AMRO's principal pension scheme in the Netherlands. At 31 December 2007, these were £6,417 million and £6,189 million respectively. The principal actuarial assumptions at 31 December 2007 were: discount rate 5.4%; expected return on plan assets (weighted average) 6.2%; rate of increase in salaries 2.5%; rate of increase in pensions in payment 2.0%; and inflation assumption 2.0% .

The Group expects to contribute £481 million to its defined benefit pension schemes in 2008 (Main scheme – £413 million). Of the net liabilities of schemes in deficit, £212 million (2006 – £106 million) relates to unfunded schemes.

Cumulative net actuarial gains of £1,570 million (2006 – £619 million losses; 2005 – £2,400 million losses) have been recognised in the statement of recognised income and expense, of which £1,579 million (2006 – £521 million losses; 2005 – £2,150 million losses) relate to the Main scheme.

   
Main scheme
   
All schemes
 
   
2007
   
2006
   
2005
   
2004
   
2007
   
2006
   
2005
   
2004
 
History of defined benefit schemes
    £m       £m       £m       £m       £m       £m       £m       £m  
Fair value of plan assets
    18,575       17,374       15,914       13,569       27,662       18,959       17,388       14,798  
Present value of defined benefit obligations
    18,099       19,004       19,118       16,051       27,322       20,951       21,123       17,738  
Net surplus/(deficit)
    476       (1,630 )     (3,204 )     (2,482 )     340       (1,992 )     (3,735 )     (2,940 )
                                                                 
Experience losses on plan liabilities
    (256 )     (4 )     (41 )     (624 )     (210 )     (19 )     (68 )     (631 )
Experience gains on plan assets
    163       552       1,556       392       19       587       1,660       408  
Actual return on pension schemes assets
    1,345       1,574       2,486       1,230       1,413       1,660       2,677       1,328  
 
124


4 Auditors’ remuneration
 
Amounts paid to the company’s auditors for statutory audit and other services were as follows:
 
   
Group
 
     
2007
£ m
     
2006
£ m
     
2005
  £ m
 
Audit Services
                       
- Statutory audit (1)
    20.4       14.9       9.9  
- Audit related including regulatory reporting
    1.4       2.0       7.0  
      21.8       16.9       16.9  
Tax Services
                       
- Compliance services
    0.2       0.2       0.2  
- Advisory services
    0.2       0.1        
      0.4       0.3       0.2  
All Other Services
    9.0       5.5       7.2  
Total
    31.2       22.7       24.3  
Note:
(1) Excluding fees paid in respect of ABN AMRO Holding B.V. which is audited by another firm.
 
5 Tax

   
   Group
 
      2007
£m
      2006
£m
      2005
£m
 
Current taxation:
                       
Charge for the year
    2,522       2,626       2,280  
Over provision in respect of prior periods
    (39 )     (253 )     (101 )
Relief for overseas taxation
    (198 )     (147 )     (171 )
      2,285       2,226       2,008  
Deferred taxation:
                       
Charge for the year
    95       396       477  
(Under)/over provision in respect of prior periods
    (328 )     67       (107 )
Tax charge for the year
    2,052       2,689       2,378  

The actual tax charge differs from the expected tax charge computed by applying the standard rate of UK corporation tax of 30% as follows:

      2007
£m
      2006
£m
      2005
£m
 
Expected tax charge
    2,970       2,756       2,381  
Non-deductible items
    263       288       309  
Non-taxable items
    (595 )     (251 )     (166 )
Taxable foreign exchange movements
    16       5       (10 )
Foreign profits taxed at other rates
    (37 )     63       77  
Reduction in deferred tax liability following change in the rate of UK Corporation Tax
    (189 )            
Unutilised losses brought forward and carried forward
    (9 )     14       (5 )
Adjustments in respect of prior periods
    (367 )     (186 )     (208 )
Actual tax charge
    2,052       2,689       2,378  

The effective tax rate for the year was 20.7% (2006 – 29.3%; 2005 – 30.0%) . The tax rate benefited from a reduction of £189 million in the Group’s deferred tax liability following the change in the rate of UK Corporation Tax from 30% to 28% from 1 April 2008.
 
125

 
Notes on the accounts continued

6 Profit attributable to other owners

   
Group
 
   
2007
   
2006
   
2005
 
      £m       £m       £m  
Dividends paid to other owners:
                       
Non-cumulative preference shares of US$0.01
    152       99       58  
Non-cumulative preference shares of €0.01
    94       92       51  
Total
    246       191       109  
 
 
Notes:
   
(1) 
In accordance with IAS 32, certain preference share issued by the company are included in subordinated liabilities and the related finance cost in interest payable.
   
(2)  
Between 1 January 2008 and the date of approval of these accounts, dividends amounting to US$161 million have been declared in respect of equity preference shares for payment on 31 March 2008.

7 Ordinary dividends

Prior year ordinary dividends per share in the table below have been restated for the effect of the bonus issue of ordinary shares in May 2007.

   
Group
 
   
2007
   
2006
   
2005
   
2007
   
2006
   
2005
 
   
p per share
   
p per share
   
p per share
      £m       £m       £m  
Final dividend for previous year declared during the current year
    22.1       17.7       13.7       2,091       1,699       1,308  
Interim dividend
    10.1       8.1       6.5       953       771       619  
Total dividends paid on ordinary equity shares
    32.2       25.8       20.2       3,044       2,470       1,927  

Final dividends are not accounted for until they have been ratified by members in a general meeting. At the Annual General Meeting on 23 April 2008, a final dividend will be proposed in respect of 2007 of 23.1 pence per share (2006 – 22.1 pence per share) amounting to a total of £2.3 billion (2006 – £2.1 billion). The financial statements for the year ended 31 December 2007 do not reflect this dividend which, if approved, will be accounted for in owners’ equity as an appropriation of retained profits in the year ending 31 December 2008.

8 Profit dealt with in the accounts of the company

As permitted by section 230(3) of the Companies Act 1985, the primary financial statements of the company do not include an income statement. Condensed information is set out below:

   
Company
 
   
2007
   
2006
   
2005
 
      £m       £m       £m  
Dividends received from banking subsidiary
    2,330       3,502       2,082  
Dividends received from other subsidiaries
    415       229       100  
Total income
    2,745       3,731       2,182  
Interest receivable from subsidiaries
    460       516       577  
Interest payable to subsidiaries
    (307 )     (246 )     (189 )
Other net interest payable and operating expenses
    (526 )     (515 )     (638 )
Operating profit before tax
    2,372       3,486       1,932  
Tax
    127       13       142  
Profit for the year
    2,499       3,499       2,074  
Profit attributable to:
                       
Ordinary shareholders
    2,253       3,308       1,965  
Other owners
    246       191       109  
      2,499       3,499       2,074  
 
126

 
9 Earnings per ordinary share

The earnings per share are based on the following:

   
Group
 
   
2007
   
2006
   
2005
 
      £m       £m       £m  
Earnings:
                       
Profit attributable to ordinary shareholders
    7,303       6,202       5,392  
Add back dividends on dilutive convertible non-equity shares
    60       64       65  
Diluted earnings attributable to ordinary shareholders
    7,363       6,266       5,457  
       
       
   
Number of shares – millions
 
Number of ordinary shares:
                       
Weighted average number of ordinary shares in issue during the year
    9,557       9,555       9,549  
Effect of dilutive share options and convertible non-equity shares
    166       174       180  
Diluted weighted average number of ordinary shares during the year
    9,723       9,729       9,729  

The numbers of ordinary shares in issue in prior years have been restated for the effect of the bonus issue of ordinary shares in May 2007. All convertible preference shares have a dilutive effect in 2007, 2006 and 2005 and have been included in the computation of diluted earnings per share.

The effect of discontinued operations on earnings per share is not material.

10 Financial instruments

The following tables analyse the Group’s financial assets and financial liabilities in accordance with the categories of financial instruments in IAS 39. Assets and liabilities outside the scope of IAS 39 are shown separately.

   
Group
 
   
Held-for-
trading
 
Designated
as at fair
value
through
profit or loss
 
Hedging
derivatives
 
Available-
for-sale
 
Loans and
receivables
 
Other
(amortised
cost)
 
Finance
leases
 
Non
financial
assets/
liabilities
 
Total
 
2007
    £m     £m     £m     £m     £m     £m     £m     £m     £m  
Assets
                                                       
Cash and balances at central banks
                      17,866                     17,866  
Treasury and other eligible bills (1)
    18,027               202                         18,229  
Loans and advances to banks (2)
    71,639                   147,821                     219,460  
Loans and advances to customers (3)
    104,387     3,067               709,226           12,570           829,250  
Debt securities
    172,644     5,777           95,334     2,672                     276,427  
Equity shares
    37,546     7,866           7,614                         53,026  
Settlement balances
                      16,589                     16,589  
Derivatives
    334,857         2,553                             337,410  
Intangible assets
                                              48,492     48,492  
Property, plant and equipment
                                              18,750     18,750  
Prepayments, accrued income
                                                       
and other assets
                      877               18,189     19,066  
Assets of disposal groups
                                              45,954     45,954  
      739,100     16,710     2,553     103,150     895,051           12,570     131,385     1,900,519  
Liabilities
                                                       
Deposits by banks (4)
    65,491                           247,142               312,633  
Customer accounts (5, 6)
    60,425     7,505                       614,435               682,365  
Debt securities in issue (7, 8)
    9,455     41,834                       222,326               273,615  
Settlement balances
                                                       
and short positions
    73,501                           17,520               91,021  
Derivatives
    329,351         2,709                               332,060  
Accruals, deferred income
                                                       
and other liabilities
    210                           1,545     19     32,250     34,024  
Retirement benefit liabilities
                                              496     496  
Deferred taxation
                                              5,510     5,510  
Insurance liabilities
                                              10,162     10,162  
Subordinated liabilities
        898                       37,081             37,979  
Liabilities of disposal groups
                                              29,228     29,228  
      538,433     50,237     2,709                 1,140,049     19     77,646     1,809,093  
Equity
                                                    91,426  
                                                      1,900,519  

127


Notes on the accounts continued

10 Financial instruments (continued)

   
Group
 
   
Held-for-
trading
   
Designated
as at fair
value
through
profit or loss
   
Hedging
derivatives
   
Available-
for-sale
   
Loans and
receivables
   
Other
(amortised
cost)
   
Finance
leases
   
Non
financial
assets/
liabilities
   
Total
 
2006
   
£m
      £m       £m       £m       £m       £m       £m       £m       £m  
Assets
                                                                       
Cash and balances at central banks
                              6,121                             6,121  
Treasury and other eligible bills (1)
    4,516                     975                                   5,491  
Loans and advances to banks (2)
    52,736       376                     29,494                             82,606  
Loans and advances to customers (3)
    72,462       1,327                     381,583               11,521               466,893  
Debt securities
    95,192       5,989               25,509       561                             127,251  
Equity shares
    3,038       2,610               7,856                                   13,504  
Settlement balances
                              7,425                             7,425  
Derivatives
    115,500             1,181                                         116,681  
Intangible assets
                                                            18,904       18,904  
Property, plant and equipment
                                                            18,420       18,420  
Prepayments, accrued income
                                                                       
and other assets
                              953                     7,183       8,136  
      343,444       10,302       1,181       34,340       426,137               11,521       44,507       871,432  
Liabilities
                                                                       
Deposits by banks (4)
    57,452                                     74,691                   132,143  
Customer accounts (5, 6)
    46,797       3,922                               333,503                   384,222  
Debt securities in issue (7, 8)
    2,141       10,499                               73,323                   85,963  
Settlement balances and
                                                                       
short positions
    43,809                                     5,667                   49,476  
Derivatives
    117,277             835                                         118,112  
Accruals, deferred income
                                                                       
and other liabilities
                                        1,453       89       14,118       15,660  
Retirement benefit liabilities
                                                            1,992       1,992  
Deferred taxation
                                                            3,264       3,264  
Insurance liabilities
                                                            7,456       7,456  
Subordinated liabilities
          124                               27,530                   27,654  
      267,476       14,545       835                       516,167       89       26,830       825,942  
                                                                         
Equity
                                                                    45,490  
                                                                      871,432  
 
 
Notes:
   
(1)
Comprises treasury bills and similar securities of £16,315 million (2006 – £5,407 million) and other eligible bills of £1,914 million (2006 – £84 million).
   
(2)
Includes reverse repurchase agreements of £175,941 million (2006 – £54,152 million) and items in the course of collection from other banks of £3,095 million (2006 – £3,471 million).
   
(3)
Includes reverse repurchase agreements of £142,357 million (2006 – £62,908 million).
   
(4)
Includes repurchase agreements of £163,038 million (2006 – £76,376 million) and items in the course of transmission to other banks of £372 million (2006 – £799 million).
   
(5)
Includes repurchase agreements of £134,916 million (2006 – £63,984 million).
   
(6)
The carrying amount of other customer accounts designated as at fair value through profit or loss is £77 million (2006 – £140 million) greater than the principal amount. No amounts have been recognised in profit or loss for changes in credit risk associated with these liabilities as the changes are immaterial measured as the change in fair value from movements in the period in the credit risk premium payable. The amounts include investment contracts with a carrying value of £5,555 (2006 – £2,246 million).
   
(7)
Comprises bonds and medium term notes of £119,021 million (2006 – £43,408 million) and certificates of deposit and other commercial paper of £154,594 (2006 – £42,555 million).
   
(8)
£162 million (2006 – nil) has been recognised in profit or loss for changes in credit risk associated with these liabilities measured as the change in fair value from movements in the period in the credit risk premium payable by the Group. The carrying amount is £317 million (2006 – £383 million) lower than the principal amount.
 
Amounts included in the consolidated income statement:
 
Group
 
   
2007
   
2006
   
2005
 
      £m       £m       £m  
                         
Gains on financial assets/liabilities designated as at fair value through profit or loss
    1,074       573       364  
Gains on disposal or settlement of loans and receivables
    3       21       25  

On the initial recognition of financial assets and liabilities valued using valuation techniques incorporating information other than observable market data, any difference between the transaction price and that derived from the valuation technique is deferred. Such amounts are recognised in profit or loss over the life of the transaction; when market data become observable; or when the transaction matures or is closed out as appropriate. At 31 December 2007, net gains of £72 million (2006 – £15 million) were carried forward in the balance sheet. During the year net gains of £67 million (2006 – £3 million) were deferred and £10 million (2006 – £4 million) released to profit or loss.
 
128

 
The following tables analyse the company’s financial assets and financial liabilities in accordance with the categories of financial instruments in IAS 39. Assets and liabilities outside the scope of IAS 39 are shown separately.
 
   
Company
 
   
Held-for-
trading
 
Hedging
derivatives
 
Loans and
receivables
 
Other
(amortised
cost)
 
Non
financial
assets/
liabilities
 
Total
 
2007
    £m     £m     £m     £m     £m     £m  
Assets
                                     
Loans and advances to banks (1)
            7,686               7,686  
Loans and advances to customers (2)
            307               307  
Investment in Group undertakings
                      43,542     43,542  
Derivatives
    173                       173  
Prepayments, accrued income and other assets
                      127     127  
      173         7,993           43,669     51,835  
Liabilities
                                     
Deposits by banks (3)
                  5,572         5,572  
Debt securities in issue
                  13,453         13,453  
Derivatives
    125     54                   179  
Accruals, deferred income and other liabilities
                      8     8  
Deferred taxation
                      3     3  
Subordinated liabilities
                  7,743         7,743  
      125     54           26,768     11     26,958  
                                       
Equity
                                  24,877  
                                    51,835  
                                       
                                       
2006
                                     
Assets
                                     
Loans and advances to banks (1)
            7,252               7,252  
Loans and advances to customers (2)
            286               286  
Investment in Group undertakings
                      21,784     21,784  
Prepayments, accrued income and other assets
                      3     3  
              7,538           21,787     29,325  
Liabilities
                                     
Deposits by banks (3)
                  738         738  
Debt securities in issue
                  2,139         2,139  
Derivatives
    42                       42  
Accruals, deferred income and other liabilities
                      15     15  
Subordinated liabilities
                  8,194         8,194  
      42               11,071     15     11,128  
                                       
Equity
                                  18,197  
                                    29,325  

 
Notes:
   
(1)  
Includes amounts due from subsidiaries of £7,130 million (2006 – £7,252 million).
(2)  
Due from subsidiaries.
(3)  
Due to subsidiaries.

129

 
Notes on the accounts continued

10 Financial instruments (continued)

The following table shows the carrying values and the fair values of financial instruments on the balance sheets carried at amortised cost.

   
Group
   
Company
 
   
2007
 
2007
   
2006
   
2006
   
2007
 
2007
   
2006
   
2006
 
   
Carrying
 
Fair
   
Carrying
   
Fair
   
Carrying
 
Fair
   
Carrying
   
Fair
 
   
value
 
value
   
value
   
value
   
value
 
value
   
value
   
value
 
      £m     £m       £m       £m       £m     £m       £m       £m  
Financial assets
                                                           
Cash and balances at central banks
    17,866     17,866       6,121       6,121                        
Loans and advances to banks
                                                           
Loans and receivables
    147,821     147,818       29,494       29,474       7,686     7,686       7,252       7,252  
Loans and advances to customers
                                                           
Loans and receivables
    709,226     711,481       381,583       382,671       307     307       286       286  
Finance leases
    12,570     12,376       11,521       11,504                        
Debt securities
                                                           
Loans and receivables
    2,672     2,644       561       561                        
                                                             
Settlement balances
    16,589     16,589       7,425       7,425                        
                                                             
                                                             
Financial liabilities
                                                           
Deposits by banks
                                                           
Amortised cost
    247,142     246,966       74,691       74,510       5,572     5,572       738       738  
Customer accounts
                                                           
Amortised cost
    614,435     614,069       333,503       333,286                        
Debt securities in issue
                                                           
Amortised cost
    222,326     222,206       73,323       73,580       13,453     13,453       2,139       2,139  
                                                             
Settlement balances
    17,520     17,520       5,667       5,667                        
Subordinated liabilities
                                                           
Amortised cost
    37,081     35,729       27,530       28,606       7,743     6,983       8,194       8,369  

130

 
Remaining maturity

   
Group
 
   
2007
   
2006
 
   
Less than
 
More than
       
Less than
   
More than
       
   
12 months
 
12 months
 
Total
   
12 months
   
12 months
   
Total
 
       £m     £m     £m        £m        £m        £m  
Assets
                                           
Cash and balances at central banks
    17,866         17,866       6,121             6,121  
Treasury and other eligible bills
    18,108     121     18,229       5,491             5,491  
Loans and advances to banks
    187,969     31,491     219,460       82,193       413       82,606  
Loans and advances to customers
    396,453     432,797     829,250       263,504       203,389       466,893  
Debt securities
    51,980     224,447     276,427       25,324       101,927       127,251  
Equity shares
        53,026     53,026             13,504       13,504  
Settlement balances
    16,561     28     16,589       7,425             7,425  
Derivatives
    56,668     280,742     337,410       27,984       88,697       116,681  
                                             
Liabilities
                                           
Deposits by banks
    303,273     9,360     312,633       124,584       7,559       132,143  
Customer accounts
    650,687     31,678     682,365       372,604       11,618       384,222  
Debt securities in issue
    155,742     117,873     273,615       41,957       44,006       85,963  
Settlement balances and short positions
    44,466     46,555     91,021       26,450       23,026       49,476  
Derivatives
    60,451     271,609     332,060       30,082       88,030       118,112  
Subordinated liabilities
    1,867     36,112     37,979       675       26,979       27,654  
 
   
Company
 
   
2007
   
2006
 
    
Less than
 
More than
       
Less than
   
More than
       
    
12 months
 
12 months
 
Total
   
12 months
   
12 months
   
Total
 
       £m     £m     £m        £m        £m        £m  
Assets
                                           
Loans and advances to banks
    1,655     6,031     7,686       1,171       6,081       7,252  
Loans and advances to customers
    307         307       286             286  
Derivatives
    127     46     173                    
                                             
Liabilities
                                           
Deposits by banks
    5,572         5,572             738       738  
Debt securities in issue
    8,855     4,598     13,453       1,681       458       2,139  
Derivatives
    102     77     179       23       19       42  
Subordinated liabilities
    119     7,624     7,743       104       8,090       8,194  

131


Notes on the accounts continued

11 Asset quality

Asset grades

Internal reporting and oversight of risk assets is principally differentiated by credit ratings. Internal ratings are used to assess the credit quality of borrowers. Customers are assigned an internal credit grade based on various credit grading models that reflect the probability of default. All credit ratings across the Group map to a Group level asset quality scale.

Expressed as an annual probability of default, the upper and lower boundaries and the midpoint for each of these Group level asset quality grades are as follows:

Asset
 
Annual probability of default
 
quality
 
Minimum
   
Midpoint
   
Maximum
 
grade
 
%
   
%
   
%
 
AQ1
    0.00       0.10       0.20  
AQ2
    0.21       0.40       0.60  
AQ3
    0.61       1.05       1.50  
AQ4
    1.51       3.25       5.00  
AQ5
    5.01       52.50       100.00  

The following table provides an analysis of the credit quality of financial assets by the Group’s internal credit ratings.

        Group  
     
AQ1
   
AQ2
   
AQ3
   
AQ4
   
AQ5
   
Accruing
past due
   
Non-
accrual
   
Impairment
provision
    Total  
2007
   
£m
   
£m
   
£m
   
£m
   
£m
   
£m
   
£m
   
£m
   
£m
 
Cash and balance at central banks
    17,866                                 17,866  
Treasury and other eligible bills
    18,218         11                         18,229  
Loans and advances to banks*
    204,083     5,797     4,937     407     1,119         25     (3 )   216,365  
Loans and advances to customers
    275,926     174,249     221,701     84,896     55,343     13,236     10,337     (6,438 )   829,250  
Debt securities
    240,677     15,688     2,328     1,372     16,361         5     (4 )   276,427  
Settlement balances
    14,491     98     344     21     68     1,567             16,589  
Derivatives
    300,122     23,333     11,299     2,352     304                 337,410  
Other financial instruments
    649             20     143     65             877  
      1,072,032     219,165     240,620     89,068     73,338     14,868     10,367     (6,445 )   1,713,013  
                                                         
Commitments
    131,750     89,682     74,126     25,320     17,301                 338,179  
Contingent liabilities
    26,120     16,314     11,740     4,032     3,714                 61,920  
Total off-balance sheet
    157,870     105,996     85,866     29,352     21,015                 400,099  
 
2006
                                     
Cash and balance at central banks
    6,121                                 6,121  
Treasury and other eligible bills
    5,491                                 5,491  
Loans and advances to banks*
    77,513     748     416     346     111     1     2     (2 )   79,135  
Loans and advances to customers
    149,221     85,511     124,215     72,622     24,703     8,324     6,230     (3,933 )   466,893  
Debt securities
    122,152     2,707     1,206     345     841         3     (3 )   127,251  
Settlement balances
    4,936     473     261     454         1,301             7,425  
Derivatives
    89,292     18,827     7,776     505     281                 116,681  
Other financial instruments
    604             29     269     51             953  
      455,330     108,266     133,874     74,301     26,205     9,677     6,235     (3,938 )   809,950  
                                                         
Commitments
    112,505     52,279     46,742     18,954     14,577                 245,057  
Contingent liabilities
    6,172     7,870     3,453     1,468     883                 19,846  
Total off-balance sheet
    118,677     60,149     50,195     20,422     15,460                 264,903  
 
* Excluding items in the course of collection of £3,095 million (2006 – £3,471 million).
 
132

 
Industry risk – geographical analysis

The following table analyses financial assets by location of office and by industry type.

   
Group
 
   
Loans and
advances to banks and customers
   
Treasury bills, debt securities
and equity shares
   
Derivatives
   
Other (1)
   
Total
   
Netting and
offset (2)
 
2007
    £m       £m       £m       £m       £m       £m  
UK
                                               
Central and local government
    4,728       30,285       3,912             38,925       1,531  
Manufacturing
    21,083       2,751       4,800             28,634       4,032  
Construction
    12,363       456       741             13,560       1,684  
Finance
    295,366       106,201       299,867       12,716       714,150       246,428  
Service industries and business activities
    74,399       16,801       4,411             95,611       6,687  
Agriculture, forestry and fishing
    2,570       66       58             2,694       104  
Property
    63,715       640       969       7       65,331       2,033  
Individuals
                                               
Home mortgages
    73,916       1,795       5             75,716        
Other
    28,747       1,140       15       23       29,925       7  
Finance leases and instalment credit
    15,632       131       27             15,790       5  
Interest accruals
    3,512       1,607                   5,119        
Total UK
    596,031       161,873       314,805       12,746       1,085,455       262,511  
                                                 
US
                                               
Central and local government
    386       23,506       10       212       24,114        
Manufacturing
    7,399       608       111             8,118       13  
Construction
    793       96                   889        
Finance
    69,867       39,049       9,354       3,095       121,365       23,026  
Service industries and business activities
    16,474       2,190       233       1       18,898       18  
Agriculture, forestry and fishing
    20       4                   24        
Property
    6,456       4,089                   10,545        
Individuals
                                               
Home mortgages
    27,882                         27,882        
Other
    10,879                         10,879        
Finance leases and instalment credit
    2,228                         2,228        
Interest accruals
    1,421       379                   1,800       2  
Total US
    143,805       69,921       9,708       3,308       226,742       23,059  
                                                 
Europe
                                               
Central and local government
    2,371       30,593       132             33,096       9  
Manufacturing
    15,159       13       361             15,533       214  
Construction
    4,779             13             4,792        
Finance
    40,498       42,418       6,285       157       89,358       84,200  
Service industries and business activities
    46,500       540       481             47,521       24,648  
Agriculture, forestry and fishing
    4,650       2       42             4,694        
Property
    15,768       67       8             15,843        
Individuals
                                               
Home mortgages
    81,557       18                   81,575        
Other
    16,292       3,292                   19,584        
Finance leases and instalment credit
    1,620                         1,620        
Interest accruals
    2,872       1,101                   3,973        
Total Europe
    232,066       78,044       7,322       157       317,589       109,071  
                                                 
Rest of the World
                                               
Central and local government
    2,592       18,821       94             21,507        
Manufacturing
    8,078       46       738             8,862        
Construction
    825       79       3             907       1  
Finance
    37,502       16,919       3,797       1,210       59,428       6,059  
Service industries and business activities
    14,449       1,825       661             16,935       103  
Agriculture, forestry and fishing
    1,941                         1,941        
Property
    2,898       217       28             3,143        
Individuals
                                               
Home mortgages
    1,740                         1,740        
Other
    12,261                         12,261       3  
Finance leases and instalment credit
    18             254       45       317        
Interest accruals
    945       11                   956        
Total Rest of the World
    83,249       37,918       5,575       1,255       127,997       6,166  
 
133


 
Notes on the accounts continued
 

11 Asset quality (continued)
 
Industry risk – geographical analysis

 
Group
 
 
Loans and
advances to banks
and customers
 
Treasury bills,
debt securities
and equity shares
 
Derivatives
 
Other(1)
 
Total
 
Netting and
offset
(2) 
2007
  £m     £m     £m     £m     £m     £m  
Total
                                   
Central and local government
  10,077     103,205     4,148     212     117,642     1,540  
Manufacturing
  51,719     3,418     6,010         61,147     4,259  
Construction
  18,760     631     757         20,148     1,685  
Finance
  443,233     204,587     319,303     17,178     984,301     359,713  
Service industries and business activities
  151,822     21,356     5,786     1     178,965     31,456  
Agriculture, forestry and fishing
  9,181     72     100         9,353     104  
Property
  88,837     5,013     1,005     7     94,862     2,033  
Individuals
                                   
Home mortgages
  185,095     1,813     5         186,913  
 
Other
  68,179     4,432     15     23     72,649     10  
Finance leases and instalment credit
  19,498     131     281     45     19,955     5  
Interest accruals
  8,750     3,098             11,848     2  
    1,055,151     347,756     337,410     17,466     1,757,783     400,807  
 
 
Notes:
   
(1)
 Includes settlement balances of £16,589 million.    
   
(2)
This column shows the amount by which the Group’s credit risk exposure is reduced through arrangements, such as master netting agreements, which give the Group a legal right to set-off the financial asset against a financial liability due to the same counterparty. In addition, the Group holds collateral in respect of individual loans and advances to banks and to customers. This collateral includes mortgages over property (both personal and commercial); charges over business assets such as plant, inventories and trade debtors; and guarantees of lending from parties other than the borrower. The Group obtains collateral in the form of securities in reverse repurchase agreements. Cash and securities are received as collateral in respect of derivative transactions.
 

 
 
Group
 
 
Loans and
advances to banks
and customers
 
Treasury bills,
debt securities
and equity shares
 
Derivatives
 
Other(1)
 
Total
 
Netting and
offset
(2) 
2006
  £m     £m     £m     £m     £m     £m  
UK
                                   
Central and local government
  7,629     28,211     345     1,624     37,809     1,553  
Manufacturing
  15,259     521     915     49     16,744     4,540  
Construction
  9,667     115     179     3     9,964     1,458  
Finance
  128,463     47,274     80,577     2,199     258,513     93,403  
Service industries and business activities
  57,895     4,330     2,616     769     65,610     5,289  
Agriculture, forestry and fishing
  2,819     61     3         2,883     99  
Property
  51,303     561     646     11     52,521     1,291  
Individuals
                                   
Home mortgages
  70,884         1         70,885      
Other
  28,594     861     29     58     29,542     61  
Finance leases and instalment credit
  14,218     5             14,223     189  
Interest accruals
  1,890     62             1,952      
Total UK
  388,621     82,001     85,311     4,713     560,646     107,883  
                                     
US
                                   
Central and local government
  435     24,013         102     24,550     1  
Manufacturing
  3,842     251     157         4,250     52  
Construction
  790     48     12         850      
Finance
  31,785     28,333     29,989     3,495     93,602     26,037  
Service industries and business activities
  10,678     1,267     168         12,113     22  
Agriculture, forestry and fishing
  64                 64      
Property
  5,781         24         5,805     19  
Individuals
                                   
Home mortgages
  34,230                 34,230      
Other
  11,643                 11,643      
Finance leases and instalment credit
  2,282                 2,282      
Interest accruals
  526     343             869     2  
Total US
  102,056     54,255     30,350     3,597     190,258     26,133  

 
134


 
Group
 
 
Loans and
advances to banks
and customers
 
Treasury bills,
debt securities
and equity shares
 
Derivatives
 
Other
(1)
Total
 
Netting and
offset
(2) 
2006
  £m     £m     £m     £m     £m     £m  
Europe
                                   
Central and local government
  488     423         3     914      
Manufacturing
  4,067                 4,067      
Construction
  2,751                 2,751      
Finance
  6,067     1,938     860     49     8,914     7  
Service industries and business activities
  9,607     100     7     7     9,721      
Agriculture, forestry and fishing
  469     2             471      
Property
  8,781     21             8,802      
Individuals
                                   
Home mortgages
  13,661                 13,661      
Other
  3,774                 3,774      
Finance leases and instalment credit
  1,325                 1,325      
Interest accruals
  221                 221      
Total Europe
  51,211     2,484     867     59     54,621     7  
                                     
Rest of the World
                                   
Central and local government
  185     921     16         1,122     1  
Manufacturing
  129         3         132     3  
Construction
  80                 80      
Finance
  6,116     6,652     106     7     12,881     2,271  
Service industries and business activities
  2,664     2     27     2     2,695     2  
Agriculture, forestry and fishing
  13                 13      
Property
  1,250     19     1         1,270      
Individuals
                                   
Home mortgages
  273                 273      
Other
  782                 782      
Finance leases and instalment credit
  10                 10      
Interest accruals
  44                 44      
Total Rest of the World
  11,546     7,594     153     9     19,302     2,277  
                                     
Total
                                   
Central and local government
  8,737     53,568     361     1,729     64,395     1,555  
Manufacturing
  23,297     772     1,075     49     25,193     4,595  
Construction
  13,288     163     191     3     13,645     1,458  
Finance
  172,431     84,197     111,532     5,750     373,910     121,718  
Service industries and business activities
  80,844     5,699     2,818     778     90,139     5,313  
Agriculture, forestry and fishing
  3,365     63     3         3,431     99  
Property
  67,115     601     671     11     68,398     1,310  
Individuals
                                   
Home mortgages
  119,048         1         119,049      
Other
  44,793     861     29     58     45,741     61  
Finance leases and instalment credit
  17,835     5             17,840     189  
Interest accruals
  2,681     405             3,086     2  
    553,434     146,334     116,681     8,378     824,827     136,300  

Notes:
 
(1)
Includes settlement balances of £7,425 million.
   
(2)
This column shows the amount by which the Group’s credit risk exposure is reduced through arrangements, such as master netting agreements, which give the Group a legal right to set-off the financial asset against a financial liability due to the same counterparty. In addition, the Group holds collateral in respect of individual loans and advances to banks and to customers. This collateral includes mortgages over property (both personal and commercial); charges over business assets such as plant, inventories and trade debtors; and guarantees of lending from parties other than the borrower. The Group obtains collateral in the form of securities in reverse repurchase agreements. Cash and securities are received as collateral in respect of derivative transactions.
 
 

 
135

 
Notes on the accounts continued
 

12 Past due and impaired financial assets
 
The following table shows the movement in the provision for impairment losses for loans and advances.

 
Group
 
 
Individually
 
Collectively
     
Total
         
 
assessed
 
assessed
 
Latent
 
2007
 
2006
 
2005
 
    £m     £m     £m     £m     £m     £m  
At 1 January
  697     2,645     593     3,935     3,887     4,174  
Implementation of IAS 39 on 1 January 2005
                      (29 )
Currency translation and other adjustments
  58     61     18     137     (61 )   51  
Acquisition of subsidiaries
  952     907     351     2,210          
Amounts written-off (1)
  (525 )   (1,646 )       (2,171 )   (1,841 )   (2,040 )
Recoveries of amounts previously written-off
  129     261         390     215     172  
Charged to the income statement
  274     1,744     88     2,106     1,877     1,703  
Unwind of discount
  (28 )   (138 )       (166 )   (142 )   (144 )
At 31 December (2)
  1,557     3,834     1,050     6,441     3,935     3,887  

 
Notes:
   
(1)
Amounts written-off include £2 million in 2005 relating to loans and advances to banks.
   
(2)
Impairment losses at 31 December 2007 include £3 million relating to loans and advances to banks (2006 – £2 million; 2005 – £3 million).
   
(3)
There is no provision for impairment losses in the company.

   
Group
 
   
2007
 
2006
 
2005
 
Impairment losses charged to the income statement
    £m     £m     £m  
Loans and advances to customers
    2,106     1,877     1,703  
Debt securities
    20          
Equity shares
    2     1     4  
      22     1     4  
      2,128     1,878     1,707  
                     
   
2007
 
2006
 
2005
 
Group
    £m     £m     £m  
Gross income not recognised but which would have been recognised under the
                   
original terms of non-accrual and restructured loans
                   
Domestic
    390     370     334  
Foreign
    155     77     62  
      545     447     396  
                     
Interest on non-accrual and restructured loans included in net interest income
                   
Domestic
    165     142     130  
Foreign
    16     15     14  
      181     157     144  

The following table shows analysis of impaired financial assets.

   
2007
 
2006
 
           
Net book
         
Net book
 
   
Cost
 
Provision
 
value
 
Cost
 
Provision
 
value
 
Group
    £m     £m     £m     £m     £m     £m  
Impaired financial assets
                                     
Loans and advances to banks (1)
    25     3     22     2     2      
Loans and advances to customers (2)
    10,337     5,388     4,949     6,230     3,340     2,890  
Debt securities (1)
    5     4     1     3     3      
Equity shares (1)
    142     70     72     182     85     97  
      10,509     5,465     5,044     6,417     3,430     2,987  

 
Notes:
   
(1)
Impairment provisions individually assessed.
   
(2)
Impairment provisions individually assessed on balances of £3,178 million (2006 – £1,196 million).

The Group holds collateral in respect of certain loans and advances to banks and to customers that are past due or impaired. Such collateral includes mortgages over property (both personal and commercial); charges over business assets such as plant, inventories and trade debtors; and guarantees of lending from parties other than the borrower.
 
 
136

 
The following table shows financial and non-financial assets, recognised on the Group's balance sheet, obtained during the year by taking possession of collateral or calling on other credit enhancements.

   
2007
   
2006
 
Group
    £m       £m  
Residential property
    32       12  
Other property
    8        
Cash
    18       9  
Other assets
    5       3  
      63       24  

In general, the Group seeks to dispose of property and other assets obtained by taking possession of collateral that are not readily convertible into cash as rapidly as the market for the individual asset permits.

The following loans and advances to customers were past due at the balance sheet date but not considered impaired:

   
Group
 
               
Past due
     
   
Past due
 
Past due
 
Past due
 
90 days
     
   
1-29 days
 
30-59 days
 
60-89 days
 
or more
 
Total
 
      £m     £m     £m     £m     £m  
2007
    8,768     2,745     1,354     369     13,236  
                                 
2006
    6,254     1,300     665     105     8,324  

These balances include loans and advances to customers that are past due through administrative and other delays in recording payments or in finalising documentation and other events unrelated to credit quality.

Loans that have been renegotiated in the past 12 months that would otherwise have been past due or impaired amounted to £930 million as at 31 December 2007 (2006 – £744 million).
 
137

 
Notes on the accounts continued
 

13  Derivatives

Companies in the Group transact derivatives as principal either as a trading activity or to manage balance sheet foreign exchange, interest rate and credit risk.

The Group enters into fair value hedges, cash flow hedges and hedges of net investments in foreign operations. Fair value hedges principally involve interest rate swaps hedging the interest rate risk in recognised financial assets and financial liabilities. Similarly, the majority of the Group’s cash flow hedges relate to exposure to variability in future interest payments and receipts on forecast transactions and on recognised financial assets and financial liabilities and hedged by interest rate swaps for periods of up to 25 years. The Group hedges its net investments in foreign operations with currency borrowings and forward foreign exchange contracts.

For cash flow hedge relationships of interest rate risk the hedged items are actual and forecast variable interest rate cash flows arising from financial assets and financial liabilities with interest rates linked to LIBOR, EURIBOR or the Bank of England Official Bank Rate. The financial assets are customer loans and the financial liabilities are customer deposits and LIBOR linked medium-term notes and other issued securities.

For cash flow hedging relationships, the initial and ongoing prospective effectiveness is assessed by comparing movements in the fair value of the expected highly probable forecast interest cash flows with movements in the fair value of the expected changes in cash flows from the hedging interest rate swap or by comparing the respective changes in the price value of a basis point. Prospective effectiveness is measured on a cumulative basis i.e. over the entire life of the hedge relationship. The method of calculating hedge ineffectiveness is the hypothetical derivative method. Retrospective effectiveness is assessed by comparing the actual movements in the fair value of the cash flows and actual movements in the fair value of the hedged cash flows from the interest rate swap over the life to date of the hedging relationship.

For fair value hedge relationships of interest rate risk the hedged items are typically large corporate fixed-rate loans, fixed-rate finance leases, fixed-rate medium-term notes or preference shares classified as debt. The initial and ongoing prospective effectiveness of fair value hedge relationships is assessed on a cumulative basis by comparing movements in the fair value of the hedged item attributable to the hedged risk with changes in the fair value of the hedging interest rate swap or by comparing the respective changes in the price value of a basis point. Retrospective effectiveness is assessed by comparing the actual movements in the fair value of the hedged items attributable to the hedged risk with actual movements in the fair value of the hedging derivative over the life to date of the hedging relationship.

138


 
Group
 
 
2007
 
2006
 
 
Notional amounts
 
Assets
 
Liabilities
 
Notional amounts
 
Assets
 
Liabilities
 
 
£bn
    £m     £m  
£bn
    £m     £m  
Exchange rate contracts
                               
Spot, forwards and futures
  2,134     29,829     29,629     1,158     11,290     11,806  
Currency swaps
  887     14,785     13,789     255     5,023     4,735  
Options purchased
  488     13,750         361     7,408      
Options written
  519         13,892     364         6,646  
                                     
Interest rate contracts
                                   
Interest rate swaps
  24,798     202,478     201,487     12,038     76,671     78,979  
Options purchased
  4,084     30,681         1,763     10,852      
Options written
  3,640         31,199     1,589         10,489  
Futures and forwards
  3,164     807     987     1,823     285     328  
                                     
Credit derivatives
  2,402     34,123     29,855     346     2,336     2,338  
                                     
Equity and commodity contracts
  281     10,957     11,222     82     2,816     2,791  
          337,410     332,060           116,681     118,112  
                                     
Included above are derivatives held for hedging purposes as follows:
                       
                                     
Fair value hedging:
                                   
Exchange rate contracts
        62     344                
Interest rate contracts
        1,598     1,062           804     384  
                                     
Cash flow hedging:
                                   
Exchange rate contracts
        155     78           41      
Interest rate contracts
        738     1,014           336     451  
                                     
Net investment hedging:
                                   
Exchange rate contracts
            211                
                                     
Hedge ineffectiveness recognised in other operating income comprised:
                               
                   
2007
 
2006
 
2005
 
                      £m     £m     £m  
Fair value hedging:
                                   
Gains on the hedged items attributable to the hedged risk
                81     219     56  
Losses on the hedging instruments
                    (87 )   (215 )   (80 )
Fair value ineffectiveness
                    (6 )   4     (24 )
Cash flow hedging ineffectiveness
                    9     4     12  
                      3     8     (12 )
 
 
 
Company
 
 
2007
 
2006
 
 
Notional amounts
 
Assets
 
Liabilities
 
Notional amounts
 
Assets
 
Liabilities
 
 
£bn
    £m     £m  
£bn
    £m     £m  
Exchange contracts
  13     154     178     1         42  
Interest rate contracts
  1     19     1              
          173     179               42  

Included above are fair value hedging derivatives liabilities of £54 million (2006 – nil).
 
 
139

 
Notes on the accounts continued
 

14  Debt securities

 
Group
 
 
UK
government
 
US
government,
state and
federal
agency
 
Other
government
 
US
government
sponsored
entity
 
Bank and
building
society
 
Mortgage-
backed
securities(1)
 
Corporate
 
Other
 
Total
 
2007
  £m     £m     £m     £m     £m     £m     £m     £m     £m  
Held-for-trading
  9,163     12,791     43,743     18,422     7,830     43,680     35,769     1,246     172,644  
Designated as at fair value
                                                     
through profit or loss
  2,235     397     101         154     330     2,125     435     5,777  
Available-for-sale
  1,030     6,867     33,840     5,830     11,835     23,680     6,505     5,747     95,334  
Loans and receivables
          1,988             612         72     2,672  
    12,428     20,055     79,672     24,252     19,819     68,302     44,399     7,500     276,427  
Available-for-sale
                                                     
Gross unrealised gains
  29     14     56     3     12     15     22     1     152  
Gross unrealised losses
      (62 )   (276 )   (66 )   (42 )   (115 )   (22 )   (10 )   (593 )
                                                       
2006
                                                     
Held-for-trading
  8,122     10,965     13,839     10,065     34     28,658     23,194     315     95,192  
Designated as at fair value
                                                     
through profit or loss
  1,730         85         609     98     2,867     600     5,989  
Available-for-sale
  843     6,234     1,218     6,651     4,584     3,434     2,211     334     25,509  
Loans and receivables
                          21     540     561  
    10,695     17,199     15,142     16,716     5,227     32,190     28,293     1,789     127,251  
Available-for-sale
                                                     
Gross unrealised gains
      6     4     1     1     6     12         30  
Gross unrealised losses
  (5 )   (88 )   (20 )   (142 )   (8 )   (47 )   (16 )   (13 )   (339 )
 
 
Note:
   
(1)
Excludes securities issued by US federal agencies and government sponsored entities.
 
The following tables analyse by issuer the Group’s available-for-sale debt securities by remaining maturity and the related yield (based on weighted averages).

 
Within 1 year
 
After 1 but within 5 years
 
After 5 but within 10 years
 
After 10 years
 
Total
 
 
Amount
 
Yield
 
Amount
 
Yield
 
Amount
 
Yield
 
Amount
 
Yield
 
Amount
 
Yield
 
2007
  £m  
%
    £m  
%
    £m  
%
    £m  
%
    £m  
%
 
UK government
  96     4.9     306     5.5     625     4.2     3     5.2     1,030     4.7  
US government, state, and federal agency
  99     4.6     167     4.9     1,431     4.2     5,170     5.2     6,867     5.0  
Other government
  11,933     3.8     12,515     5.3     7,262     4.0     2,130     4.3     33,840     4.4  
US government sponsored entity
                  44     5.5     5,786     5.0     5,830     5.0  
Bank and building society
  9,023     5.3     1,795     4.4     445     3.3     572     3.8     11,835     5.0  
Mortgage-backed securities (1)
  1,069     5.1     4,202     4.5     10,308     3.5     8,101     4.6     23,680     4.1  
Corporate
  1,616     3.7     3,119     5.3     1,357     4.7     413     4.7     6,505     4.7  
Other
  1,603     3.5     1,600     4.2     1,851     4.9     693     5.5     5,747     4.4  
Total fair value
  25,439     4.3     23,704     5.0     23,323     3.9     22,868     4.8     95,334     4.5  
                                                             
2006
                                                           
UK government
  562     5.6     146     5.7     97     5.0     38     4.7     843     5.5  
US government, state, and federal agency
  11     4.8     627     4.8     22     4.7     5,574     5.1     6,234     5.1  
Other government
  180     2.6     822     3.7     213     1.1     3     3.9     1,218     3.1  
US government sponsored entity
          140     5.4     368     5.6     6,143     5.0     6,651     5.0  
Bank and building society
  2,427     5.1     1,368     4.8     28     5.4     761     6.9     4,584     5.3  
Mortgage-backed securities (1)
  259     5.1     232     5.6     294     5.5     2,649     4.9     3,434     5.0  
Corporate
  360     3.9     1,256     4.5     413     4.7     182     4.6     2,211     4.4  
Other
  188     4.5     135     4.0     11     5.3             334     4.3  
Total fair value
  3,987     4.9     4,726     4.6     1,446     4.6     15,350     5.1     25,509     4.9  
 
 
Note:
   
(1)
Excludes securities issued by US federal agencies and government sponsored entities.
 
 
140

 
The tables below show the fair value of available-for-sale debt securities that were in an unrealised loss position.

 
Less than 12 months
 
More than 12 months
 
Total
 
 
Fair value
 
Gross
unrealised
losses
 
Fair value
 
Gross
unrealised
losses
 
Fair value
 
Gross
unrealised
losses
 
2007
  £m     £m     £m     £m     £m     £m  
UK government
          114         114      
US government, state, and federal agency
  2,704     38     2,146     24     4,850     62  
Other government
  18,802     275     655     1     19,457     276  
US government sponsored entity
  1,133     11     4,190     55     5,323     66  
Bank and building society
  715     26     671     16     1,386     42  
Mortgage-backed securities (1)
  17,062     68     1,480     47     18,542     115  
Corporate
  1,053     11     542     11     1,595     22  
Other
  1,403     10             1,403     10  
    42,872     439     9,798     154     52,670     593  
                                     
                                     
2006
                                   
UK government
  263     5             263     5  
US government, state, and federal agency
  829     10     4,215     78     5,044     88  
Other government
  63     3     633     17     696     20  
US government sponsored entity
  1,102     17     5,149     125     6,251     142  
Bank and building society
  2,245     3     268     5     2,513     8  
Mortgage-backed securities (1)
  624     14     1,440     33     2,064     47  
Corporate
  827     14     62     2     889     16  
Other
  44     13             44     13  
    5,997     79     11,767     260     17,764     339  
 
 
Note:
   
(1)
Excludes securities issued by US federal agencies and government sponsored entities.

Gross gains of £60 million (2006 – £34 million) and gross losses of £12 million (2006 – £19 million) were realised on the sale of available-for-sale securities.

Interest receivable includes £2,197 million (2006 – £1,559 million; 2005 – £1,624 million) in respect of debt securities.
 
 
141

 
Notes on the accounts   continued
 

15 Equity shares

 
Group
 
 
2007
 
2006
 
 
Listed
 
Unlisted
 
Total
 
Listed
 
Unlisted
 
Total
 
    £m     £m     £m     £m     £m     £m  
Held-for-trading
  33,696     3,850     37,546     3,033     5     3,038  
Designated as at fair value through profit or loss
  1,856     6,010     7,866     2,051     559     2,610  
Available-for-sale
  5,622     1,992     7,614     6,367     1,489     7,856  
    41,174     11,852     53,026     11,451     2,053     13,504  
                                     
                                     
Available-for-sale
                                   
Gross unrealised gains
  3,467     130     3,597     4,377     177     4,554  
Gross unrealised losses
  (3 )   (7 )   (10 )       (6 )   (6 )

Gross gains of £475 million (2006 – £357 million) and gross losses of £9 million (2006 – £3 million) were realised on the sale of available-for-sale equity shares.

Dividend income from available-for-sale equity shares was £137 million (2006 – £92 million; 2005 – £108 million).

The Group’s private equity investments are generally unquoted. They are held for capital appreciation over the medium term. In December 2007, the Group disposed of a significant proportion of its private equity portfolio to private equity funds managed by the Group.

Unquoted equity investments whose fair value cannot be reliably measured are carried at cost and classified as available-for-sale financial assets. They include capital stock (redeemable at cost) in the Federal Home Loans Bank and the Federal Reserve Bank of £0.5 billion (2006 – £0.8 billion) that the Group’s banking subsidiaries in the US are required to hold; and a number of individually small shareholdings in unlisted companies. Disposals in the year generated gains of £0.5 million (2006 – £56 million; 2005 – £85 million) based on cost of sales of £4 million (2006 – £14 million; 2005 – £17 million).
 
 
142

 
16 Investments in Group undertakings

Investments in Group undertakings are carried at cost less impairment. Movements during the year were as follows:

   
Company
 
   
2007
 
2006
 
      £m     £m  
At 1 January
    21,784     20,851  
Currency translation and other adjustments
    535     (164 )
Additions
    17,566      
Disposals
    (6 )    
Additional investments in Group undertakings
    3,663     1,097  
At 31 December
    43,542     21,784  

The principal subsidiary undertakings of the company are shown below. Their capital consists of ordinary and preference shares which are unlisted with the exception of certain preference shares issued by NatWest. The Royal Bank of Scotland plc, RBS Insurance Group Limited and RFS Holdings B.V. are directly owned by the company, and all of the other subsidiary undertakings are owned directly, or indirectly through intermediate holding companies, by these companies. All of these subsidiaries are included in the Group’s consolidated financial statements and have an accounting reference date of 31 December.

 
Nature of
business
Country of
incorporation
and principal
area of operation
 
Group
interest
 
The Royal Bank of Scotland plc
Banking
Great Britain
    100%  
National Westminster Bank Plc (1)
Banking
Great Britain
    100%  
Citizens Financial Group, Inc.
Banking
US
    100%  
Coutts & Co (2)
Private banking
Great Britain
    100%  
Greenwich Capital Markets, Inc.
Broker dealer
US
    100%  
RBS Insurance Group Limited
Insurance
Great Britain
    100%  
Ulster Bank Limited (3)
Banking
Northern Ireland
    100%  
ABN AMRO Bank N.V. (4)
Banking
The Netherlands
    38%  
 
 
Notes:
   
(1)
The company does not hold any of the NatWest preference shares in issue.
   
(2)
Coutts & Co is incorporated with unlimited liability. Its registered office is 440 Strand, London WC2R 0QS.
   
(3)
Ulster Bank Limited and its subsidiaries also operate in the Republic of Ireland.
   
(4)
RFS Holdings B.V. (RFS) owns 99% of the outstanding shares of ABN AMRO Holding N.V. (ABN AMRO). The company owns 38% of RFS; the balance of shares is held by Fortis N.V., Fortis SA/NV, and Banco Santander S.A. (the consortium banks). Although the company does not control a majority of the voting rights in RFS, through the terms of the Consortium and Shareholders’ Agreement and RFS’s Articles of Association, it controls the board of RFS and RFS is a subsidiary of the company. The capital and income rights of shares issued by RFS are linked to the net assets and income of the ABN AMRO business units which the individual consortium banks have agreed to acquire.

The above information is provided in relation to the principal related undertakings as permitted by Section 231(5) of the Companies Act 1985. Full information on all related undertakings will be included in the Annual Return delivered to the Registrar of Companies for Scotland.
 
 
143

 
Notes on the accounts continued  
 

17 Intangible assets

 
Group
 
     
Core
 
Other
 
Internally
     
     
deposit
 
purchased
 
generated
     
 
Goodwill
 
intangibles
 
intangibles
 
software
 
Total
 
2007
  £m     £m     £m     £m     £m  
Cost:
                             
At 1 January 2007
  17,889     265     275     2,642     21,071  
Currency translation and other adjustments
  1,199     98     136     48     1,481  
Acquisition of subsidiaries
  23,321     1,842     2,452     717     28,332  
Additions
          6     481     487  
Impairment of goodwill
  (40 )               (40 )
Disposals and write-off of fully amortised assets
          (3 )   (84 )   (87 )
At 31 December 2007
  42,369     2,205     2,866     3,804     51,244  
                               
Accumulated amortisation:
                             
At 1 January 2007
      127     97     1,943     2,167  
Currency translation and other adjustments
      1     3     3     7  
Disposals and write-off of fully amortised assets
          (1 )   (80 )   (81 )
Charge for the year
      110     124     425     659  
At 31 December 2007
      238     223     2,291     2,752  
                               
Net book value at 31 December 2007
  42,369     1,967     2,643     1,513     48,492  
                               
2006
                             
Cost:
                             
At 1 January 2006
  18,823     299     325     2,294     21,741  
Currency translation and other adjustments
  (924 )   (34 )   (47 )   (1 )   (1,006 )
Additions
          19     382     401  
Disposal of subsidiaries
  (10 )       (1 )       (11 )
Disposals and write-off of fully amortised assets
          (21 )   (33 )   (54 )
At 31 December 2006
  17,889     265     275     2,642     21,071  
                               
Accumulated amortisation:
                             
At 1 January 2006
      85     64     1,660     1,809  
Currency translation and other adjustments
      (12 )   (7 )       (19 )
Disposals and write-off of fully amortised assets
              (8 )   (8 )
Charge for the year
      54     40     291     385  
At 31 December 2006
      127     97     1,943     2,167  
                               
Net book value at 31 December 2006
  17,889     138     178     699     18,904  
 

 
144

 
Impairment review

The Group’s goodwill acquired in business combinations is reviewed annually at 30 September for impairment by comparing the recoverable amount of each cash generating unit (CGU) to which goodwill has been allocated with its carrying value.

The Group recognised goodwill of £23.3 billion following the preliminary allocation of fair values since acquiring ABN AMRO on 17 October 2007 (Note 35). Subsequent events have not significantly affected the assumptions and estimates supporting the consortium’s investment decision and the Group has therefore concluded that there is no impairment of the goodwill recognised at 31 December 2007.

Other CGUs where goodwill is significant were as follows:

   
Goodwill at 30 September
 
   
2007
 
2006
 
 
Recoverable amount based on:
  £m     £m  
Global Banking & Markets
Fair value less costs to sell
  2,346     2,341  
UK Corporate Banking
Fair value less costs to sell
  1,630     1,630  
Retail
Fair value less costs to sell
  4,278     4,365  
Wealth Management
Fair value less costs to sell
  1,100     1,105  
RBS Insurance
Fair value less costs to sell
  1,064     1,069  
Citizens – Retail Banking
Value in use
  2,067      
Citizens – Commercial Banking
Value in use
  2,274      
Citizens – Consumer Financial Services
Value in use
  1,701      
Citizens – Midstates
Value in use
      5,598  

The recoverable amounts for all CGUs, except for Citizens were based on fair value less costs to sell. Fair value was based upon a price-earnings methodology using current earnings for each unit. Approximate price earnings multiples, validated against independent analyst information were applied to each CGU. The multiples used for both 2007 and 2006 were in the range 9.5 – 13.0 times earnings after charging manufacturing costs.

The goodwill allocated to Global Banking & Markets, UK Corporate Banking, Retail and Wealth Management principally arose from the acquisition of NatWest in 2000. The recoverable amount of these cash generating units exceeds their carrying value by over £15 billion. The goodwill allocated to RBS Insurance principally arose from the acquisition of Churchill in 2003. The recoverable amount for RBS Insurance exceeds the carrying value by over £1.5 billion. The multiples or earnings would have to be less than one third of those used to cause the value in use of the units to equal their carrying value.

Further developments in the Group’s US businesses have led to divisionalisation on a product basis instead of the geographical basis used in 2006. The recoverable amount was based on a value in use methodology using management forecasts to 2012 (2006 – 2014). A terminal growth rate of 5% (2006 – 5%) and a discount rate of 11% (2006 – 10%) was used. The recoverable amount of Citizens exceeds its carrying value by over $5 billion. The profit growth rate would have to be approximately half the projected rate to cause the value in use of the unit to equal its carrying amount.
 
 
145

 
Notes on the accounts continued  
 

18 Property, plant and equipment

 
Group
 
 
Investment
properties
 
Freehold
premises
 
Long
leasehold
premises
 
Short
leasehold
premises
 
Computers
and other
equipment
 
Operating
lease
assets
 
Total
 
2007
  £m     £m     £m     £m     £m     £m     £m  
Cost or valuation:
                                         
At 1 January 2007
  4,885     2,579     310     1,254     3,069     11,589     23,686  
Currency translation and other adjustments
  96     65     1     11     12     (10 )   175  
Acquisition of subsidiaries
      955         157     191     202     1,505  
Reclassifications
  3     (4 )   3     1     (3 )        
Additions
  450     592     34     309     857     2,791     5,033  
Transfers to disposal groups
      (4 )   (13 )           (422 )   (439 )
Expenditure on investment properties
  41                         41  
Change in fair value of investment properties
  288                         288  
Disposals and write-off of fully depreciated assets
  (2,332 )   (533 )   (120 )   (44 )   (197 )   (2,713 )   (5,939 )
At 31 December 2007
  3,431     3,650     215     1,688     3,929     11,437     24,350  
                                           
Accumulated depreciation and amortisation:
                                         
At 1 January 2007
      446     96     374     1,670     2,680     5,266  
Currency translation and other adjustments
      (4 )       (1 )   (1 )   2     (4 )
Transfers to disposal groups
                      (52 )   (52 )
Reclassifications
      (2 )   2                  
Disposals and write-off of fully depreciated assets
      (122 )   (32 )   (25 )   (132 )   (610 )   (921 )
Charge for the year
      73     8     88     415     727     1,311  
At 31 December 2007
      391     74     436     1,952     2,747     5,600  
                                           
Net book value at 31 December 2007
  3,431     3,259     141     1,252     1,977     8,690     18,750  
                                           
2006
                                         
Cost or valuation:
                                         
At 1 January 2006
  4,347     2,681     338     1,045     3,310     11,569     23,290  
Currency translation and other adjustments
  14     (38 )   (1 )   (29 )   (98 )   (587 )   (739 )
Reclassifications
      (6 )   (9 )   12         3      
Additions
  632     295     26     266     553     2,551     4,323  
Expenditure on investment properties
  16                         16  
Change in fair value of investment properties
  486                         486  
Disposals and write-off of fully depreciated assets
  (610 )   (353 )   (44 )   (40 )   (693 )   (1,947 )   (3,687 )
Disposals of subsidiaries
                  (3 )       (3 )
At 31 December 2006
  4,885     2,579     310     1,254     3,069     11,589     23,686  
                                           
Accumulated depreciation and amortisation:
                                         
At 1 January 2006
      390     121     319     1,891     2,516     5,237  
Currency translation and other adjustments
      (2 )       (11 )   (41 )   (95 )   (149 )
Reclassifications
      4     (7 )   3              
Disposals and write-off of fully depreciated assets
      (5 )   (26 )   (15 )   (539 )   (528 )   (1,113 )
Disposals of subsidiaries
                  (2 )       (2 )
Charge for the year
      59     8     78     361     787     1,293  
At 31 December 2006
      446     96     374     1,670     2,680     5,266  
                                           
Net book value at 31 December 2006
  4,885     2,133     214     880     1,399     8,909     18,420  


146


 
2007
 
2006
 
    £m     £m  
Contracts for future capital expenditure not provided for in the accounts
           
at the year end (excluding investment properties and operating lease assets)
  201     117  
Contractual obligations to purchase, construct or develop investment
           
properties or to repair, maintain or enhance investment properties
  9     6  
Property, plant and equipment pledged as security
  935     1,222  

Investment properties are valued to reflect fair value, that is, the market value of the Group’s interest at the reporting date excluding any special terms or circumstances relating to the use or financing of the property and transaction costs that would be incurred in making a sale. Observed market data such as rental yield, replacement cost and useful life, reflect relatively few transactions involving property that, necessarily, is not identical to property owned by the Group.

Valuations are carried out by qualified surveyors who are members of the Royal Institution of Chartered Surveyors, or an equivalent overseas body. The valuation as at 31 December 2007 for a significant majority of the Group’s investment properties was undertaken by external valuers.

The fair value of investment properties includes £234 million (2006 – £451 million) of appreciation since purchase.

Rental income from investment properties was £300 million (2006 – £278 million; 2005 – £250 million). Direct operating expenses of investment properties were £49 million (2006 –£54 million; 2005 – £61 million).

Property, plant and equipment, excluding investment properties, include £717 million (2006 – £607 million) assets in the course of construction.

Freehold and long leasehold properties with a net book value of £451 million (2006 – £164 million; 2005 – £63 million) were sold subject to operating leases.

19 Prepayments, accrued income and other assets

 
Group
 
Company
 
 
2007
 
2006
 
2007
 
2006
 
    £m     £m     £m     £m  
Prepayments
  2,187     946          
Accrued income
  1,214     668          
Deferred expenses
  385     367          
Deferred tax asset
  2,944     156         3  
Pension schemes in net surplus
  836              
Other assets
  11,500     5,999     127      
    19,066     8,136     127     3  


147

 
Notes on the accounts continued
 

20 Settlement balances and short positions

 
Group
 
 
2007
 
2006
 
    £m     £m  
Settlement balances (amortised cost)
  17,520     5,667  
Short positions (held-for-trading):
           
Debt securities  – Government
  40,376     36,901  
  – Other issuers
  25,310     5,843  
Treasury and other eligible bills
  672     654  
Equity shares
  7,143     411  
    91,021     49,476  

21 Accruals, deferred income and other liabilities

 
Group
 
Company
 
 
2007
 
2006
 
2007
 
2006
 
    £m     £m     £m     £m  
Notes in circulation
  1,545     1,453          
Current taxation
  1,630     789          
Accruals
  8,193     4,412          
Deferred income
  6,289     3,377          
Other liabilities (1)
  16,367     5,629     8     15  
    34,024     15,660     8     15  
 
 
Note:
   
(1)
Other liabilities include £9 million (2006 – £10 million) in respect of share-based compensation.
 
Included in other liabilities are provisions for liabilities and charges as follows:

   
Group
 
      £m  
At 1 January 2007
    200  
Currency translation and other movements
    (5 )
Acquisition of subsidiaries
    39  
Charge to income statement
    184  
Releases to income statement
    (39 )
Provisions utilised
    (211 )
At 31 December 2007
    168  
 
 
Note:
   
(1)
Comprises property provisions and other provisions arising in the normal course of business.


148

 
22 Deferred taxation
 
Provision for deferred taxation has been made as follows:

 
Group
 
Company
 
 
2007
 
2006
 
2007
 
2006
 
    £m     £m     £m     £m  
Deferred tax liability
  5,510     3,264     3      
Deferred tax asset (included in Prepayments, accrued income and other assets, Note 19)
  (2,944 )   (156 )       (3 )
Net deferred tax
  2,566     3,108     3     (3 )

 
Group
 
 
Pension
 
Accelerated
capital
allowances
 
Provisions
 
Deferred
gains
 
IAS
transition
 
Fair
value of
financial
instruments
 
Intangibles
 
Cash
flow
hedging
 
Tax
losses
carried
forward
 
Other
 
Total
 
    £m     £m     £m     £m     £m     £m     £m     £m     £m     £m     £m  
At 1 January 2006
  (1,182 )   3,653     (664 )   121     (327 )   (108 )   148     (45 )       (57 )   1,539  
Charge to income statement
  57     254     360     131     (365 )   (34 )   127     (1 )       (30 )   499  
Charge to equity directly
  519             666     (2 )   2         (41 )       (14 )   1,130  
Other
  (22 )   (89 )   20     4     25     8     (20 )   (10 )       24     (60 )
At 1 January 2007
  (628 )   3,818     (284 )   922     (669 )   (132 )   255     (97 )       (77 )   3,108  
Acquisition/(disposals)
                                                                 
of subsidiaries
  (35 )   (284 )   (539 )   50         (184 )   1,076         (867 )   83     (700 )
Charge to income statement
  43     (138 )   (44 )   (141 )   46     72     (65 )   (48 )   (57 )   99     (233 )
Charge to equity directly
  660             (187 )       17         (107 )       43     426  
Other
  (2 )   (12 )   (19 )   (38 )   4     (6 )   28         20     (10 )   (35 )
At 31 December 2007
  38     3,384     (886 )   606     (619 )   (233 )   1,294     (252 )   (904 )   138     2,566  

 
Company *
 
    £m  
At 1 January 2006, 31 December 2006 and 1 January 2007
  (3 )
Charge to equity directly
  6  
At 31 December 2007
  3  

* All relates to hedging.
 
 
 
Notes:
   
(1)
Deferred tax assets of £687 million (2006 – £86 million) have not been recognised in respect of tax losses carried forward of £2,043 million (2006 – £254 million) as it is not considered probable that taxable profits will arise against which they could be utilised. Of these losses, £75 million will expire within one year, £238 million within five years and £1,376 million thereafter. The balance of tax losses carried forward has no time limit.
   
(2)
Deferred tax liabilities of £977 million (2006 – £649 million) have not been recognised in respect of retained earnings of overseas subsidiaries and held-over gains on the incorporation of overseas branches. Retained earnings of overseas subsidiaries are expected to be reinvested indefinitely or remitted to the UK free from further taxation. No taxation is expected to arise in the foreseeable future in respect of held-over gains.

 
149

 
Notes on the accounts continued
 

23 Insurance liabilities

 
Group
 
 
2007
 
2006
 
    £m     £m  
Life assurance business:
           
Unit linked insurance contracts
  364     379  
Other linked insurance contracts
  4,034     1,334  
Other insurance contracts
  298     496  
    4,696     2,209  
General insurance business
  5,466     5,247  
    10,162     7,456  

General insurance business

(i) Claims and loss adjustment expenses

 
Group
 
 
Gross
 
Reinsurance
 
Net
 
    £m     £m     £m  
Notified claims
  3,465     (208 )   3,257  
Incurred but not reported
  1,448     (140 )   1,308  
At 1 January 2006
  4,913     (348 )   4,565  
Cash paid for claims settled in the year
  (3,687 )   106     (3,581 )
Increase/(decrease) in liabilities
                 
– arising from current year claims
  4,267     (53 )   4,214  
– arising from prior year claims
  (242 )   4     (238 )
Net exchange differences
  (4 )       (4 )
At 31 December 2006
  5,247     (291 )   4,956  
                   
Notified claims
  3,735     (205 )   3,530  
Incurred but not reported
  1,512     (86 )   1,426  
At 1 January 2007
  5,247     (291 )   4,956  
Cash paid for claims settled in the year
  (3,876 )   94     (3,782 )
Increase/(decrease) in liabilities
                 
– arising from current year claims
  4,643     (49 )   4,594  
– arising from prior year claims
  (573 )   (20 )   (593 )
Net exchange differences
  25     3     28  
At 31 December 2007
  5,466     (263 )   5,203  
                   
Notified claims
  3,894     (264 )   3,630  
Incurred but not reported
  1,572     1     1,573  
At 31 December 2007
  5,466     (263 )   5,203  

(ii) Provisions for unearned premiums and unexpired short-term insurance risks

 
Group
 
 
Gross
 
Reinsurance
 
Net
 
Unearned premium provision
 
£m
    £m     £m  
At 1 January 2006
  2,883     (27 )   2,856  
Increase in the year
      (16 )   (16 )
Release in the year
  (33 )       (33 )
At 1 January 2007
  2,850     (43 )   2,807  
Release in the year
  (98 )   2     (96 )
At 31 December 2007
  2,752     (41 )   2,711  


150


 
Group
 
 
2007
 
2006
 
Gross performance of life business (life contracts)
  £m     £m  
Opening net assets
  579     707  
Transfer to shareholders funds
      (185 )
Profit from existing business:
           
Expected return
  35     26  
Experience variances
  (23 )   (3 )
    12     23  
New business contribution (1)
  5     12  
Operating assumption changes
  6     5  
Investment return variances
  (14 )   1  
Economic assumption changes
      (1 )
Other
  16     17  
Closing net assets
  604     579  
 
 
Note:
   
(1)
New business contribution represents the present value of future profits on new insurance contract business written during the year.

 
Group
 
 
Life
 
Investment
 
 
contracts
 
contracts
 
Movement in provision for liabilities under life contracts and under linked and other investment contracts
  £m     £m  
At 1 January 2006
  2,299     2,296  
Premiums received
  588     83  
Fees and expenses
  (30 )   (19 )
Investment return
  235     182  
Actuarial adjustments
  (454 )    
Account balances paid on surrender and other terminations in the year
  (429 )   (296 )
At 1 January 2007
  2,209     2,246  
Acquisition of subsidiaries
  2,275     3,245  
Premiums received
  784     140  
Fees and expenses
  (30 )   (25 )
Investment return
  251     93  
Actuarial adjustments
  (493 )    
Account balances paid on surrender and other terminations in the year
  (468 )   (320 )
Exchange and other adjustments
  168     176  
At 31 December 2007
  4,696     5,555  

Investment contracts are presented within customer deposits.
Changes in assumptions during the year were not material to the profit recognised.

 
Group
 
 
2007
 
2006
 
Assets backing linked liabilities
  £m     £m  
Debt securities
  2,899     1,540  
Equity securities
  6,863     2,243  
Cash and cash equivalents
  68     76  
             
The associated liabilities are:
           
Linked contracts classified as insurance contracts
  4,398     1,713  
Linked contracts classified as investment contracts
  5,432     2,146  

There are no options and guarantees relating to life assurance contracts that could in aggregate have a material effect on the amount, timing and uncertainty of the Group’s future cash flows.
 
 
151


Notes on the accounts continued

24  Subordinated liabilities

 
Group
 
Company
 
 
2007
 
2006
 
2007
 
2006
 
    £m     £m     £m     £m  
Dated loan capital
  23,065     13,772     5,585     5,531  
Undated loan capital
  9,866     9,555     781     834  
Preference shares
  1,686     2,277     1,377     1,829  
Trust preferred securities
  3,362     2,050          
    37,979     27,654     7,743     8,194  

Certain preference shares issued by the company are classified as liabilities; these securities remain subject to the capital maintenance rules of the Companies Act 1985.

The following tables analyse the remaining maturity of subordinated liabilities by (1) the final redemption date; and (2) the next callable date.

 
Group
 
   
2008
 
2009
    2010-2012     2013-2017  
Thereafter
 
Perpetual
 
Total
 
2007 – final redemption
    £m     £m     £m     £m     £m     £m     £m  
Sterling
    194         34     1,405     389     5,818     7,840  
US$
    874     1,505     620     5,477     743     3,985     13,204  
Euro
    764     1,312     1,405     5,711     1,674     3,164     14,030  
Other
    35         6     2,076     325     463     2,905  
Total
    1,867     2,817     2,065     14,669     3,131     13,430     37,979  
 
     
     
 
Group
 
 
Currently
 
2008
 
2009
    2010-2012     2013-2017  
Thereafter
 
Perpetual
 
Total
 
2007 – call date
  £m     £m     £m     £m     £m     £m     £m     £m  
Sterling
      194         1,497     2,456     3,527     166     7,840  
US$
  1,347     1,463     2,550     4,485     1,678     1,681         13,204  
Euro
      1,612     1,685     4,992     5,091     611     39     14,030  
Other
      35     431     843     1,468     128         2,905  
Total
  1,347     3,304     4,666     11,817     10,693     5,947     205     37,979  
 
     
     
 
Group
 
     
2007
 
2008
    2009-2011     2012-2016  
Thereafter
 
Perpetual
 
Total
 
2006 – final redemption
      £m     £m     £m     £m     £m     £m     £m  
Sterling
      352             772     391     5,960     7,475  
US$
      112     87     1,123     3,938     229     4,893     10,382  
Euro
      187     173     955     2,656     1,578     2,381     7,930  
Other
      24             984     445     414     1,867  
Total
      675     260     2,078     8,350     2,643     13,648     27,654  
 
     
     
 
Group
 
 
Currently
 
2007
 
2008
    2009–2011     2012–2016  
Thereafter
 
Perpetual
 
Total
 
2006 – call date
  £m     £m     £m     £m     £m     £m     £m     £m  
Sterling
      502         1,103     2,161     3,543     166     7,475  
US$
  1,843     1,200     469     3,835     1,859     1,176         10,382  
Euro
      274     948     1,634     4,473     565     36     7,930  
Other
      24         701     1,043     99         1,867  
Total
  1,843     2,000     1,417     7,273     9,536     5,383     202     27,654  

 
152


 
 
Company
 
   
2008
 
2009
    2010-2012     2013-2017  
Thereafter
 
Perpetual
 
Total
 
2007 – final redemption
    £m     £m     £m     £m     £m     £m     £m  
Sterling
    13                 399     199     611  
US$
    61     199     148     1,204     2,259     1,935     5,806  
Euro
    45                 1,281         1,326  
Total
    119     199     148     1,204     3,939     2,134     7,743  
 
     
 
Company
 
 
Currently
 
2008
 
2009
    2010-2012     2013-2017  
Thereafter
 
Perpetual
 
Total
 
2007 – call date
  £m     £m     £m     £m     £m     £m     £m     £m  
Sterling
      13         198     399         1     611  
US$
  425     435     620     643     2,594     1,089         5,806  
Euro
      45         914     367             1,326  
Total
  425     493     620     1,755     3,360     1,089     1     7,743  
 
     
 
Company
 
     
2007
 
2008
    2009-2011     2012-2016  
Thereafter
 
Perpetual
 
Total
 
2006 – final redemption
      £m     £m     £m     £m     £m     £m     £m  
Sterling
                      399     199     598  
US$
      63         355     1,227     2,301     2,440     6,386  
Euro
      41                 1,169         1,210  
Total
      104         355     1,227     3,869     2,639     8,194  
 
     
 
Company
 
 
Currently
 
2007
 
2008
    2009–2011     2012–2016  
Thereafter
 
Perpetual
 
Total
 
2006 – call date
  £m     £m     £m     £m     £m     £m     £m     £m  
Sterling
              198         399     1     598  
US$
  762     203     380     1,287     2,643     1,111         6,386  
Euro
      41             1,169             1,210  
Total
  762     244     380     1,485     3,812     1,510     1     8,194  
 
 
153

 
Notes on the accounts continued

 
24 Subordinated liabilities (continued)
 
Dated loan capital

 
2007
 
2006
 
    £m     £m  
The company
           
US$400 million 6.4% subordinated notes 2009 (1)
  202     206  
US$300 million 6.375% subordinated notes 2011 (1)
  163     163  
US$750 million 5% subordinated notes 2013 (1)
  382     375  
US$750 million 5% subordinated notes 2014 (1)
  386     373  
US$250 million 5% subordinated notes 2014 (1)
  123     125  
US$675 million 5.05% subordinated notes 2015 (1)
  357     351  
US$350 million 4.7% subordinated notes 2018 (1)
  173     169  
    1,786 *   1,762 *
The Royal Bank of Scotland plc
           
£150 million 8.375% subordinated notes 2007 (redeemed January 2007)
      162  
€255 million 5.25% subordinated notes 2008
  192     177  
€300 million 4.875% subordinated notes 2009
  228     212  
US$350 million floating rate subordinated notes 2012 (redeemed July 2007)
      184  
US$500 million floating rate subordinated notes 2012 (redeemed July 2007)
      254  
€130 million floating rate subordinated notes 2012 (redeemed July 2007)
      88  
€1,000 million floating rate subordinated notes 2013 (callable October 2008)
  744     677  
US$50 million floating rate subordinated notes 2013
  26     25  
€1,000 million 6% subordinated notes 2013
  790     745  
€500 million 6% subordinated notes 2013
  374     342  
£150 million 10.5% subordinated bonds 2013 (2)
  169     168  
US$1,250 million floating rate subordinated notes 2014 (callable July 2009)
  630     643  
AUD590 million 6% subordinated notes 2014 (callable October 2009)
  254     235  
AUD410 million floating rate subordinated notes 2014 (callable October 2009)
  182     167  
CAD700 million 4.25% subordinated notes 2015 (callable March 2010)
  358     307  
£250 million 9.625% subordinated bonds 2015
  286     287  
US$750 million floating rate subordinated notes 2015 (callable September 2010)
  374     381  
€750 million floating rate subordinated notes 2015
  564     531  
CHF400 million 2.375% subordinated notes 2015
  166     160  
CHF100 million 2.375% subordinated notes 2015
  41     43  
CHF200 million 2.375% subordinated notes 2015
  86     81  
US$500 million floating rate subordinated notes 2016 (callable October 2011)
  252     257  
US$1,500 million floating rate subordinated notes 2016 (callable April 2011)
  757     773  
€500 million 4.5% subordinated 2016 (callable January 2011)
  379     350  
CHF200 million 2.75% subordinated notes 2017 (callable December 2012)
  89     84  
€100 million floating rate subordinated notes 2017
  73     67  
€500 million floating rate subordinated notes 2017 (callable June 2012)
  371     337  
€750 million 4.35% subordinated notes 2017 (callable October 2017)
  548     502  
AUD450 million 6.5% subordinated notes 2017 (callable February 2012)
  202     184  
AUD450 million floating rate subordinated notes 2017 (callable February 2012)
  199     182  
US$1,500 million floating rate subordinated callable step up
           
notes due August 2017 (issued May 2007; callable August 2012)
  752      
US$125.6 million floating rate subordinated notes 2020
  64     65  
€1,000 million 4.625% subordinated notes 2021 (callable September 2016)
  724     687  
€300 million CMS linked floating rate subordinated notes due June 2022 (issued June 2007)
  228      
             
National Westminster Bank Plc
           
US$1,000 million 7.375% subordinated notes 2009
  507     516  
€600 million 6% subordinated notes 2010
  474     440  
€500 million 5.125% subordinated notes 2011
  376     343  
£300 million 7.875% subordinated notes 2015
  349     350  
£300 million 6.5% subordinated notes 2021
  330     332  
             
Charter One Financial, Inc
           
US$400 million 6.375% subordinated notes 2012
  212     218  
             
Greenwich Capital Holdings, Inc
           
US$500 million subordinated loan capital 2010 floating rate notes (callable on any interest payment date)
  249     256  
US$170 million subordinated loan capital floating rate notes 2008
  85     87  
US$100 million 5.575% senior subordinated revolving credit 2009 (issued June 2007)
  50      
             
First Active Plc
           
US$35 million 7.24% subordinated bonds 2012 (redeemed December 2007)
      22  
£60 million 6.375% subordinated bonds 2018 (callable April 2013)
  65     65  
             
Other minority interest subordinated issues
  16     24  
             
ABN AMRO and subsidiaries
           
€113 million 7.50% subordinated notes 2008
  83      
€182 million 6.00% subordinated notes 2009
  132      
€182 million 6.13% subordinated notes 2009
  127      

 
154

 
Dated loan capital (continued)


 
2007
 
2006
 
    £m     £m  
€1,150 million 4.63% subordinated notes 2009
  848      
€250 million 4.70% CMS linked subordinated notes 2019
  131      
€800 million 6.25% subordinated notes 2010
  598      
€100 million 5.13% flip flop Bermudan callable subordinated notes 2017 (callable December 2012)
  75      
€500 million floating rate Bermudan callable subordinated lower tier 2 notes 2018 (callable May 2013)
  350      
€1,000 million floating rate Bermudan callable subordinated lower tier 2 notes 2016 (callable September 2011)
  710      
€13 million zero coupon subordinated notes 2029 (callable June 2009)
  2      
€82 million floating rate subordinated notes 2017
  55      
€103 million floating rate subordinated lower tier 2 notes 2020
  68      
€170 million floating rate sinkable subordinated notes 2041
  184      
€15 million CMS linked floating rate subordinated lower tier 2 notes 2020
  11      
€1,500 million floating rate Bermudan callable subordinated lower tier 2 notes 2015 (callable June 2010)
  1,087      
€5 million floating rate Bermudan callable subordinated lower tier 2 notes 2015 (callable October 2010)
  4      
€65 million floating rate Bermudan callable subordinated lower tier 2 notes 2015 (callable October 2010)
  48      
US$12 million floating rate subordinated notes 2008
  6      
US$12 million floating rate subordinated notes 2008
  6      
US$165 million 6.14% subordinated notes 2019
  94      
US$72 million 5.98% subordinated notes 2019
  7      
US$500 million 4.65% subordinated notes 2018
  214      
US$500 million floating rate Bermudan callable subordinated notes 2013 (callable September 2008)
  232      
US$1,500 million floating rate Bermudan callable subordinated notes 2015 (callable March 2010)
  717      
US$100 million floating rate Bermudan callable subordinated lower tier 2 notes 2015 (callable October 2010)
  50      
US$36 million floating rate Bermudan callable subordinated lower tier 2 notes 2015 (callable October 2010)
  18      
US$1,000 million floating rate Bermudan callable subordinated lower tier 2 notes 2017 (callable January 2012)
  479      
AUD575 million 6.50% Bermudan callable subordinated lower tier 2 notes 2018 (callable May 2013)
  231      
AUD175 million 7.46% Bermudan callable subordinated lower tier 2 notes 2018 (callable May 2013)
  73      
€26 million 7.42% subordinated notes 2016
  20      
€7 million 7.38% subordinated notes 2016
  6      
€256 million 5.25% subordinated notes 2008
  190      
€13 million floating rate subordinated notes 2008
  9      
£42 million 8.18% subordinated notes 2010
  19      
£25 million 9.18% amortising MTN subordinated lower tier 2 notes 2011
  15      
£750 million 5% Bermudan callable subordinated upper tier 2 notes 2016
  642      
US$250 million 7.75% subordinated notes 2023
  127      
US$150 million 7.13% subordinated notes 2093
  76      
US$250 million 7.00% subordinated notes 2008
  127      
US$68 million floating rate subordinated notes 2009
  34      
US$12 million floating rate subordinated notes 2009
  6      
BRL50 million floating rate subordinated notes 2013
  14      
BRL250 million floating rate subordinated notes 2013
  71      
BRL250 million floating rate subordinated notes 2014
  71      
BRL885 million floating rate subordinated notes 2014
  251      
BRL300 million floating rate subordinated notes 2014
  85      
PKR0.80 million floating rate subordinated notes 2012
  6      
MYR200 million subordinated notes 2017
  30      
TRY60 million subordinated notes
  25      
    23,065     13,772  

*
In addition the company has issued 0.5 million subordinated loan notes of €1,000 each, 1.95 million subordinated loan notes of US$1,000 each and 0.4 million subordinated loan notes of £1,000 each. These loan notes are included in the company balance sheet as loan capital but are reclassified as minority interest Trust Preferred Securities on consolidation (see Note 25).
 
 
 
Notes:
   
(1)
On-lent to The Royal Bank of Scotland plc on a subordinated basis.
   
(2)
Unconditionally guaranteed by the company.
   
(3)
In the event of certain changes in tax laws, dated loan capital issues may be redeemed in whole, but not in part, at the option of the issuer, at the principal amount thereof plus accrued interest, subject to prior regulatory approval.
   
(4)
Except as stated above, claims in respect of the Group’s dated loan capital are subordinated to the claims of other creditors. None of the Group’s dated loan capital is secured.
   
(5)
Interest on all floating rate subordinated notes is calculated by reference to market rates.


155

 
Notes on the accounts continued

 
24 Subordinated liabilities (continued)
 
Undated loan capital

 
2007
 
2006
 
    £m     £m  
The company
           
US$350 million undated floating rate primary capital notes (callable on any interest payment date) (1)
  175     178  
US$75 million floating rate perpetual capital securities (redeemed October 2007)
      38  
US$1,200 million 7.648% perpetual regulatory tier one securities (callable September 2031) (1, 2)
  606     618  
    781     834  
The Royal Bank of Scotland plc
           
£150 million 5.625% undated subordinated notes (callable June 2032)
  144     144  
£175 million 7.375% undated subordinated notes (callable August 2010)
  183     183  
€152 million 5.875% undated subordinated notes (callable October 2008)
  114     105  
£350 million 6.25% undated subordinated notes (callable December 2012)
  354     350  
£500 million 6% undated subordinated notes (callable September 2014)
  517     512  
€500 million 5.125% undated subordinated notes (callable July 2014)
  371     350  
€1,000 million floating rate undated subordinated notes (callable July 2014)
  742     675  
£500 million 5.125% undated subordinated notes (callable March 2016)
  499     493  
£200 million 5.625% subordinated upper tier 2 notes (callable September 2026)
  210     210  
£600 million 5.5% undated subordinated notes (callable December 2019)
  595     594  
£500 million 6.2% undated subordinated notes (callable March 2022)
  543     546  
£200 million 9.5% undated subordinated bonds (callable August 2018) (3)
  228     229  
£400 million 5.625% subordinated upper tier 2 notes (callable September 2026)
  397     397  
£300 million 5.625% undated subordinated notes (callable September 2026)
  318     326  
£350 million 5.625% undated subordinated notes (callable June 2032)
  363     362  
£150 million undated subordinated floating rate step-up notes (redeemed March 2007)
      150  
£400 million 5% undated subordinated notes (callable March 2011)
  402     395  
JPY25 billion 2.605% undated subordinates notes (callable November 2034)
  103     99  
CAD700 million 5.37% fixed rate undated subordinated notes (callable May 2016)
  363     317  
             
National Westminster Bank Plc
           
US$500 million primary capital floating rate notes, Series A (callable on any interest payment date)
  251     256  
US$500 million primary capital floating rate notes, Series B (callable on any interest payment date)
  256     267  
US$500 million primary capital floating rate notes, Series C (callable on any interest payment date)
  255     254  
US$500 million 7.75% reset subordinated notes (redeemed October 2007)
      262  
€400 million 6.625% fixed/floating rate undated subordinated notes (callable October 2009)
  303     280  
€100 million floating rate undated step-up notes (callable October 2009)
  74     68  
£325 million 7.625% undated subordinated step-up notes (callable January 2010)
  357     359  
£200 million 7.125% undated subordinated step-up notes (callable October 2022)
  205     205  
£200 million 11.5% undated subordinated notes (callable December 2022) (4)
  269     272  
             
First Active plc
           
£20 million 11.75% perpetual tier two capital
  23     23  
€38 million 11.375% perpetual tier two capital
  39     36  
£1.3 million floating rate perpetual tier two capital
  2     2  
             
ABN AMRO and subsidiaries
           
€9 million 4.65% perpetual convertible financing preference shares (callable January 2011)
  7      
€1,000 million 4.310% perpetual Bermudan callable subordinated tier 1 notes (callable March 2016)
  598      
    9,866     9,555  
 
 
Notes:
   
(1)
On-lent to The Royal Bank of Scotland plc on a subordinated basis.
   
(2)
The company can satisfy interest payment obligations by issuing ordinary shares to appointed Trustees sufficient to enable them, on selling these shares, to settle the interest payment.
   
(3)
Guaranteed by the company.
   
(4)
Exchangeable at the option of the issuer into 200 million 8.392% (gross) non-cumulative preference shares of £1 each of National Westminster Bank Plc at any time.
   
(5)
Except as stated above, claims in respect of the Group’s undated loan capital are subordinated to the claims of other creditors. None of the Group’s undated loan capital is secured.
   
(6)
In the event of certain changes in tax laws, undated loan capital issues may be redeemed in whole, but not in part, at the option of the Group, at the principal amount thereof plus accrued interest, subject to prior regulatory approval.
   
(7)
Interest on all floating rate subordinated notes is calculated by reference to market rates.
 

 
156

 
Preference shares

 
2007
 
2006
 
    £m     £m  
The company
           
Non-cumulative preference shares of US$0.01  (1)
           
Series E US$200 million 8.1% (redeemed January 2007)
      102  
Series F US$200 million 7.65% (redeemable at option of issuer)
  100     102  
Series G US$250 million 7.4% (redeemed January 2007)
      126  
Series H US$300 million 7.25% (redeemable at option of issuer)
  150     153  
Series K US$400 million 7.875% (redeemed January 2007)
      203  
Series L US$850 million 5.75% (redeemable September 2009)
  421     429  
Non-cumulative convertible preference shares of US$0.01 (1)
           
Series 1 US$1,000 million 9.118% (redeemable March 2010)
  510     515  
Non-cumulative convertible preference shares of £0.01 (1)
           
Series 1 £200 million 7.387% (redeemable December 2010)
  201     200  
Cumulative preference shares of £1
           
£0.5 million 11% (non-redeemable)
  1     1  
£0.4 million 5.5% (non-redeemable)
       
    1,383     1,831  
National Westminster Bank Plc
           
Non-cumulative preference shares of £1
           
Series A £140 million 9% (non-redeemable)
  143     142  
Non-cumulative preference shares of US$25
           
Series B US$250 million 7.8752% (redeemed January 2007)
      141  
Series C US$300 million 7.7628% (2)
  160     163  
    1,686     2,277  
 
 
Notes:
   
(1)
Further details of the contractual terms of the preference shares are given in Note 26 on page 161.
   
(2)
Series C preference shares each carry a gross dividend of 8.625% inclusive of associated tax credit. Redeemable at the option of the issuer at par.

 
Trust preferred securities

   
2007
 
2006
 
      £m     £m  
€1,250 million 6.467% (redeemable June 2012) (1)
    979     918  
US$750 million 6.8% (redeemable March 2008) (1)
    374     382  
US$850 million 4.709% (redeemable July 2013) (1)
    421     409  
US$650 million 6.425% (redeemable January 2034) (1)
    344     341  
               
ABN AMRO and subsidiaries
             
US$1,285 million 6.03% Trust Preferred V (redeemable July 2008)
    438      
US$200 million 6.25% Trust Preferred VI (redeemable September 2008)
    79      
US$1,800 million 6.08% Trust Preferred VII (redeemable February 2009)
    727      
      3,362     2,050  
 
 
Note:
   
(1)
The trust preferred securities issued by subsidiaries have no maturity date and are not redeemable at the option of the holders at any time. These securities may with the consent of the UK Financial Services Authority be redeemed, by the issuer on the dates specified above or on any interest payment date thereafter. They may also be redeemed in whole, but not in part, upon the occurrence of certain tax and regulatory events. The company classifies its obligations to these subsidiaries as dated loan capital.

 
 
157

 
Notes on the accounts continued 

 
25 Minority interests

 
Group
 
 
2007
 
2006
 
    £m     £m  
At 1 January
  5,263     2,109  
Currency translation adjustments and other movements
  1,834     (297 )
Acquisition of ABN AMRO
  32,245      
Profit attributable to minority interests
  163     104  
Dividends paid
  (121 )   (66 )
(Losses)/gains on available-for-sale securities, net of tax
  (564 )   2,140  
Movements in cash flow hedging reserves, net of tax
  26      
Actuarial gains recognised in retirement benefit schemes, net of tax
  19      
Equity raised
  76     1,354  
Equity withdrawn
  (553 )   (81 )
At 31 December
  38,388     5,263  
             
Included in minority interests are the following trust preferred securities (1) :
           
 
2007
 
2006
 
    £m     £m  
US$950 million 5.512% (redeemable September 2014)
  529     529  
US$1,000 million 3 month US$ LIBOR plus 0.80% (redeemable September 2014)
  555     555  
€500 million 4.243% (redeemable January 2016)
  337     337  
£400 million 5.6457% (redeemable June 2017)
  400     400  
    1,821     1,821  
 
 
Note:
   
(1)
The trust preferred securities issued by subsidiaries have no maturity date and are not redeemable at the option of the holders at any time. These securities may, with the consent of the UK Financial Services Authority, be redeemed, in whole or in part, by the issuer on the dates specified above or on any interest payment date thereafter. They may also be redeemed in whole, but not in part, upon the occurrence of certain tax and regulatory events. The company classifies its obligations to these subsidiaries as dated loan capital.
 
 
158

 
26 Share capital

 
Allotted, called up and fully paid
 
Authorised
 
 
1 January
 
Issued
 
31 December
 
31 December
 
31 December
 
 
2007
 
during the year
 
2007
 
2007
 
2006
 
    £m     £m     £m     £m     £m  
Ordinary shares of 25p
  788     1,713     2,501     3,018     1,270  
Non-voting deferred shares of £0.01
  27         27     323     323  
Additional Value Shares of £0.01
              27     27  
Non-cumulative preference shares of US$0.01
  1     1     2     2     2  
Non-cumulative convertible preference shares of US$0.01
                   
Non-cumulative preference shares of €0.01
                   
Non-cumulative convertible preference shares of €0.01
                   
Non-cumulative convertible preference shares of £0.25
              225     225  
Non-cumulative convertible preference shares of £0.01
                   
Cumulative preference shares of £1
  1         1     1     1  
Non-cumulative preference shares of £1
      1     1     300     300  
 

 
   
Allotted, called up and fully paid
   
Authorised
 
Number of shares – thousands
 
2007
   
2006
   
2005
   
2007
   
2006
   
2005
 
Ordinary shares of 25p
    10,006,215       3,152,844       3,196,544       12,070,492       5,079,375       5,079,375  
Non-voting deferred shares of £0.01
    2,660,556       2,660,556       2,660,556       32,300,000       32,300,000       32,300,000  
Additional Value Shares of £0.01
                      2,700,000       2,700,000       2,700,000  
Non-cumulative preference shares of US$0.01
    308,015       240,000       206,000       419,500       419,500       419,500  
Non-cumulative convertible preference shares of US$0.01
    1,000       1,000       1,000       3,900       3,900       3,900  
Non-cumulative preference shares of €0.01
    2,526       2,500       2,500       66,000       66,000       66,000  
Non-cumulative convertible preference shares of €0.01
                      3,000       3,000       3,000  
Non-cumulative convertible preference shares of £0.25
                      900,000       900,000       900,000  
Non-cumulative convertible preference shares of £0.01
    200       200       200       1,000       1,000       1,000  
Cumulative preference shares of £1
    900       900       900       900       900       900  
Non-cumulative preference shares of £1
    750                   300,000       300,000       300,000  
 

 
Movement in ordinary shares in issue during the year:

   
Number of shares
 
   
— thousands
 
At 1 January 2007
    3,152,844  
Bonus issue in May 2007
    6,304,299  
Shares issued in respect of the acquisition of ABN AMRO
    530,621  
Other shares issued during the year
    19,146  
Shares cancelled during the year
    (695 )
At 31 December 2007
    10,006,215  
 

 
159

 
Notes on the accounts continued
 
26 Share capital (continued)
 
Ordinary shares

In May 2007, the company capitalised £1,576 million of its share premium account by way of a bonus issue of two new ordinary shares of 25p each for every one ordinary share held by shareholders at close of business on 4 May 2007.

In addition, the following issues of ordinary shares were made during the year ended 31 December 2007:

(a)
530.6 million ordinary shares issued to former shareholders of ABN AMRO; and

(b)
19.1 million ordinary shares following the exercise of options under the company’s share schemes.

Consideration of £77 million was received on the issue of ordinary shares for cash.

During the year ended 31 December 2007, options were granted over 44.8 million ordinary shares under the company’s executive and sharesave schemes. At 31 December 2007, options granted under the company’s various schemes, exercisable up to 2017 at prices ranging from 260p to 700p per share, were outstanding in respect of 188.7 million ordinary shares.

In addition, options granted under the NatWest executive scheme were outstanding in respect of 1 million ordinary shares exercisable up to 2009 at prices ranging from 228p to 308p per share.

Employee share trusts purchased 10.8 million ordinary shares at a cost of £65.3 million and awarded 19.8 million ordinary shares on receipt of £79 million on the exercise of awards under employee share schemes.

The employee share trusts incurred costs of £0.4 million in purchasing the company’s ordinary shares.

Preference shares

In January 2007, the company redeemed the 8 million Series E, the 10 million Series G and the 16 million Series K, non-cumulative preference shares of US$0.01 each at US$25 per share.

In June 2007, the company issued 38 million Series S non-cumulative preference shares of US$0.01 at US$25 each, the net proceeds being US$920 million.

In September 2007, the company issued 64 million Series T non-cumulative preference shares of US$0.01 at US$25 each, the net proceeds being US$1,550 million.

In October 2007, the company issued:

(a)
26,000 Series 3 non-cumulative preference shares of €0.01 at €50,000 each, the net proceeds being €1,287 million;
   
(b)
750,000 Series 1 non-cumulative preference shares of £1 at £1,000 each, the net proceeds being £742 million; and
   
(c)
15,000 Series U non-cumulative preference shares of US$0.01 at US$100,000 each, the net proceeds being US$1,485 million.

The costs of issue and discounts allowed on preference shares issued during the year were £64 million.

Under IFRS certain of the Group’s preference shares are classified as debt and are included in subordinated liabilities on the balance sheet.

Other securities

In October 2007, the company issued the following subordinated securities in the legal form of debt that are classified as equity under IFRS:

(a)
US$1,600 million fixed/floating rate preferred capital securities, the net proceeds being US$1,584 million; and
   
(b)
CAD600 million innovative tier 1 bonds, the net proceeds being CAD594 million.

These securities entitle the holders to interest which may be deferred at the sole discretion of the company. Repayment of the securities is at the sole discretion of the company on giving between 30 and 60 days notice.
 
160

 
 
 
Non-cumulative preference shares

Non-cumulative preference shares entitle the holders thereof (subject to the terms of issue) to receive periodic non-cumulative cash dividends at specified fixed rates for each Series payable out of distributable profits of the company.

The non-cumulative prefer ence shares are redeemable at the option of the company, in whole or in part from time to time at the rates detailed below plus dividends otherwise payable for the then current dividend period accrued to the date of redemption.
 
   
Number
     
Redemption
  Redemption  
   
of shares
 
Interest
 
date on
  price
Debt or
Class of preference share
 
in issue
 
rate
 
or after
  per share
equity (1)
Non-cumulative preference shares of US$ 0.01
                 
Series F
 
8 million
 
7.65%
 
31 March 2007
 
US$ 25
Debt
Series H
 
12 million
 
7.25%
 
31 March 2004
 
US$ 25
Debt
Series L
 
34 million
 
5.75%
 
30 September 2009
 
US$ 25
Debt
Series M
 
37 million
 
6.4%
 
30 September 2009
 
US$ 25
Equity
Series N
 
40 million
 
6.35%
 
30 June 2010
 
US$ 25
Equity
Series P
 
22 million
 
6.25%
 
31 December 2010
 
US$ 25
Equity
Series Q
 
27 million
 
6.75%
 
30 June 2011
 
US$ 25
Equity
Series R
 
26 million
 
6.125%
 
30 December 2011
 
US$ 25
Equity
Series S
 
38 million
 
6.6%
 
30 June 2012
 
US$ 25
Equity
Series T
 
64 million
 
7.25%
 
31 December 2012
 
US$ 25
Equity
Series U
 
15,000
 
7.64%
 
29 September 2017
 
US$ 100,000
Equity
Non-cumulative convertible preference shares of  US$ 0.01
                 
Series 1
 
1 million
 
9.118%
 
31 March 2010
 
US$ 1,000
Debt
Non-cumulative preference shares of 0.01
 
               
Series 1
 
1.25 million
 
5.5%
 
31 December 2009
 
1,000
Equity
Series 2
 
1.25 million
 
5.25%
 
30 June 2010
 
1,000
Equity
Series 3
 
26,000
 
7.0916%
 
29 September 2017
 
50,000
Equity
Non-cumulative convertible preference shares of £ 0.01
                 
Series 1
 
200,000
 
7.387%
 
31 December 2010
 
£ 1,000
Debt
Non-cumulative preference shares of £ 1
 
               
Series 1
 
750,000
 
8.162%
 
5 October 2012
 
£ 1,000
Equity
 
 
Notes:
   
(1)
Those preference shares where the Group has an obligation to pay dividends are classified as debt; those where distributions are discretionary are classified as equity. The conversion rights attaching to the convertible preference shares may result in the Group delivering a variable number of equity shares to preference shareholders; these convertible preference shares are treated as debt.

In the event that the non-cumulative convertible preference shares are not redeemed on or before the redemption date, the holder may convert the non-cumulative convertible preference shares into ordinary shares in the company.

Under existing arrangements, no redemption or purchase of any non-cumulative preference shares may be made by the company without the prior consent of the UK Financial Services Authority.

On a winding-up or liquidation of the company, the holders of the non-cumulative preference shares will be entitled to receive, out of any surplus assets available for distribution to the company’s shareholders (after payment of arrears of dividends on the cumulative preference shares up to the date of repayment) pari passu with the cumulative preference shares and all other shares of the company ranking pari passu with the non-cumulative preference shares as regards participation in the surplus assets of the company, a liquidation distribution per share equal to the applicable redemption price detailed in the table above, together with an amount equal to dividends for the then current dividend period accrued to the date of payment, before any distribution or payment may be made to holders of the ordinary shares as regards participation in the surplus assets of the company.

Except as described above, the holders of the non-cumulative preference shares have no right to participate in the surplus assets of the company.

Holders of the non-cumulative preference shares are not entitled to receive notice of or attend general meetings of the company except if any resolution is proposed for adoption by the shareholders of the company to vary or abrogate any of the rights attaching to the non-cumulative preference shares or proposing the winding-up or liquidation of the company. In any such case, they are entitled to receive notice of and to attend the general meeting of shareholders at which such resolution is to be proposed and are entitled to speak and vote on such resolution (but not on any other resolution). In addition, in the event that, prior to any general meeting of shareholders, the company has failed to pay in full the three most recent quarterly dividend payments due on the non-cumulative dollar preference shares (other than Series U), the two most recent semi-annual dividend payments due on the non-cumulative convertible dollar preference shares and the most recent dividend payments due on the non-cumulative euro preference shares, the non-cumulative sterling preference shares, the Series U non-cumulative dollar preference shares and the non-cumulative convertible sterling preference shares, the holders shall be entitled to receive notice of, attend, speak and vote at such meeting on all matters together with the holders of the ordinary shares, and in these circumstances only, the rights of the holders of the non-cumulative preference shares so to vote shall continue until the company shall have resumed the payment in full of the dividends in arrears.
 
161


Notes on the accounts continued

27 Owners’ equity

   
Group
   
Company 
 
   
2007
   
2006
   
2005
   
2007
   
2006
   
2005
 
      £m       £m       £m       £m       £m       £m  
Called-up share capital
                                               
At 1 January
    815       826       822       815       826       822  
Implementation of IAS 32 on 1 January 2005
                (2 )                 (2 )
Bonus issue of ordinary shares
    1,576                   1,576              
Shares issued during the year
    139       2       6       139       2       6  
Shares repurchased during the year
          (13 )                 (13 )      
At 31 December
    2,530       815       826       2,530       815       826  
                                                 
                                                 
Paid-in equity
                                               
Securities issued during the year
    1,073                   1,073              
At 31 December
    1,073                   1,073              
                                                 
                                                 
Share premium account
                                               
At 1 January
    12,482       11,777       12,964       12,482       11,777       12,964  
Reclassification of preference shares on implementation
                                               
of IAS 32 on 1 January 2005
                (3,159 )                 (3,159 )
Bonus issue of ordinary shares
    (1,576 )                 (1,576 )            
Shares issued during the year
    6,257       815       1,972       6,257       815       1,972  
Shares repurchased during the year
          (381 )                 (381 )      
Redemption of preference shares classified as debt
    159       271             159       271        
At 31 December
    17,322       12,482       11,777       17,322       12,482       11,777  
                                                 
Merger reserve
                                               
At 1 January and 31 December
    10,881       10,881       10,881                    
                                                 
Available-for-sale reserve
                                               
At 1 January
    1,528       (73 )                          
Implementation of IAS 32 and IAS 39 on 1 January 2005
                289                    
Unrealised (losses)/gains in the year
    (191 )     2,609       39                    
Realised gains in the year
    (513 )     (313 )     (582 )                  
Taxation
    208       (695 )     181                    
At 31 December
    1,032       1,528       (73 )                  
                                                 
                                                 
Cash flow hedging reserve
                                               
At 1 January
    (149 )     59               (7 )     (9 )        
Implementation of IAS 32 and IAS 39 on 1 January 2005
                67                   (13 )
Amount recognised in equity during the year
    (460 )     (109 )     18                    
Amount transferred from equity to earnings in the year (1)
    (138 )     (140 )     (85 )     3       3       6  
Taxation
    192       41       59       (1 )     (1 )     (2 )
At 31 December
    (555 )     (149 )     59       (5 )     (7 )     (9 )
                                                 
                                                 
Foreign exchange reserve
                                               
At 1 January
    (872 )     469       (320 )                  
Retranslation of net assets
    1,339       (2,159 )     1,588                    
Foreign currency (losses)/gains on hedges of net assets
    (963 )     818       (799 )                  
Taxation
    70                                
At 31 December
    (426 )     (872 )     469                    
Capital redemption reserve
                                               
At 1 January
    170       157       157       170       157       157  
Shares repurchased during the year
          13                   13        
At 31 December
    170       170       157       170       170       157  
 
 
Note:
   
(1) 
Of the amount transferred to earnings, £138 million (2006 – £140 million; 2005 – £85 million) was recorded in net interest income and nil (2006 and 2005 – nil) in other operating income.
 
162

 
    Group     Company  
   
2007
   
2006
   
2005
   
2007
   
2006
   
2005
 
      £ m       £m       £m       £ m       £m       £m  
Retained earnings
                                               
At 1 January
    15,487       11,346       9,408       4,737       4,794       4,675  
Implementation of IAS 32 and IAS 39 on 1 January 2005
                (1,078 )                 81  
Profit attributable to ordinary and equity preference shareholders
    7,549       6,393       5,501       2,499       3,499       2,074  
Ordinary dividends paid
    (3,044 )     (2,470 )     (1,927 )     (3,044 )     (2,470 )     (1,927 )
Equity preference dividends paid
    (246 )     (191 )     (109 )     (246 )     (191 )     (109 )
Shares repurchased during the year
          (624 )                 (624 )      
Redemption of preference shares classified as debt
    (159 )     (271 )           (159 )     (271 )      
Actuarial gains/(losses) recognised in retirement benefit
                                               
schemes, net of tax
    1,517       1,262       (561 )                  
Net cost of shares bought and used to satisfy share-based payments
    (40 )     (38 )                        
Share-based payments, net of tax
    8       80       112                    
At 31 December
    21,072       15,487       11,346       3,787       4,737       4,794  
Own shares held
                                               
At 1 January
    (115 )     (7 )     (7 )           (7 )     (7 )
Shares purchased during the year
    (65 )     (254 )                        
Shares issued under employee share schemes
    119       146                   7        
At 31 December
    (61 )     (115 )     (7 )                 (7 )
                                                 
Owners equity at 31 December
    53,038       40,227       35,435       24,877       18,197       17,538  
 
The merger reserve comprises the premium on shares issued to acquire NatWest less goodwill amortisation charged under previous GAAP. No share premium was recorded in the company financial statements through the operation of the merger relief provisions of the Companies Act 1985.

UK law prescribes that only the reserves of the company are taken into account for the purpose of making distributions and in determining the permissible applications of the share premium account.

The Group optimises capital efficiency by maintaining reserves in subsidiaries, including regulated entities. Certain preference shares and subordinated debt are also included within regulatory capital. The remittance of reserves to the parent or the redemption of shares or subordinated capital by regulated entities may be subject to maintaining the capital resources required by the relevant regulator.

At 31 December 2007, 10,474,782 (2006 – 19,492,506) ordinary shares of 25p each of the company were held by Employee Share Trusts in respect of share awards and options granted to employees.

Paid-in equity represents notes issued under the company s euro medium term note programme with par value of US$1,600 million and CAD600 million that are classified as e quity under IFRS. The notes attract coupons of 6.99% and 6.666% respectively until October 2017 when they increase to 2.67% above the London interbank offered rate for 3-month US dollar deposits and 2.76% above the Canadian dollar offered rate respectively .
 
163

 
Notes on the accounts continued

28 Leases
 
Minimum amounts receivable and payable under non-cancellable leases.

   
  Group
 
   
 Year in which receipt or payment will occur
 
         
After 1 year
             
   
Within 1
   
but within
   
After 5
       
   
year
   
5 years
   
years
   
Total
 
2007
    £ m       £ m       £ m       £ m  
Finance lease assets:                                
Amounts receivable
    1,297       4,968       11,648       17,913  
Present value adjustment
    (390 )     (1,766 )     (3,187 )     (5,343 )
Other movements
    (23 )     (144 )     (288 )     (455 )
Present value amounts receivable
    884       3,058       8,173       12,115  
                                 
Operating lease assets:
                               
Future minimum lease receivables
    1,073       3,046       1,473       5,592  
                                 
Operating lease obligations:
                               
Future minimum lease payables:
                               
Premises
    350       1,210       3,017       4,577  
Equipment
    9       14             23  
      359       1,224       3,017       4,600  
2006
                               
Finance lease assets:
                               
Amounts receivable
    1,235       4,331       11,166       16,732  
Present value adjustment
    (453 )     (1,648 )     (3,110 )     (5,211 )
Other movements
    (22 )     (80 )     (295 )     (397 )
Present value amounts receivable
    760       2,603       7,761       11,124  
                                 
Operating lease assets:
                               
Future minimum lease receivables
    444       2,391       2,640       5,475  
                                 
Operating lease obligations:
                               
Future minimum lease payables:
                               
Premises
    332       1,151       1,877       3,360  
Equipment
    7       6             13  
      339       1,157       1,877       3,373  
                                 
                                 
                   
   Group
 
                   
2007
   
2006
 
                      £ m       £m  
Nature of operating lease assets in balance sheet
                               
Transportation
                    6,859       7,414  
Cars and light commercial vehicles
                    1, 390       1,204  
Other
                    441       291  
                      8,690       8,909  
                                 
Amounts recognised as income and expense
                               
Finance lease receivables contingent rental income
                    (23 )     (37 )
Operating lease payables minimum payments
                    322       366  
                                 
Contracts for future ca pital expenditure not provided for at the year end
                               
Operating leases
                    545       1,437  
                                 
Finance lease receivables
                               
Unearned finance income
                    5,343       5,211  
Accumulated allowance for uncollectable minimum lease receivables
                    63       67  

164

 
Residual value exposures

The tables below give details of the unguaranteed residual values included in the carrying value of finance lease receivables (see page 130) and operating lease assets (see page 146).

   
  Year in which residual value will be recovered
 
         
After 1 year
   
After 2 years
             
   
Within 1
   
but within
   
but within
   
After 5
       
   
year
   
2 years
   
5 years
   
years
   
Total
 
2007
    £ m       £ m       £ m       £ m       £ m  
Operating leases
                                       
Transportation
    485       253       1,762       2,505       5,005  
Cars and ligh t commercial vehicles
    331       467       118             916  
Other
    26       47       64       18       155  
Finance leases
    23       29       115       288       455  
      865       796       2,059       2,811       6,531  
2006
                                       
Operating leases
                                       
Transportation
    1,054       180       1,339       2,517       5,090  
Cars and light commercial vehicles
    168       295       329             792  
Other
    13       30       77       24       144  
Finance leases
    22       22       58       295       397  
      1,257       527       1,803       2,836       6,423  

The Group provides asset finance to its customers through acting as a lessor. It purchases plant, equipment and intellectual property, renting them to customers under lease arrangements that, depending on their terms, qualify as either operating or finance leases.

29 Collateral

Securities repurchase agreements and lending transactions

The Group enters into securities repurchase agreements and securities lending trans actions under which it receives or transfers collateral in accordance with normal market practice. Generally, the agreements require additional collateral to be provided if the value of the securities fall below a predetermined level.

Under standard terms for repurchase transactions in the UK and US markets, the recipient of collateral has an unrestricted right to sell or repledge it, subject to returning equivalent securities on settlement of the transaction.

The fair value (and carrying value) of securi ties transferred under repurchase transactions included within securities on the balance sheet were as follows:

   
2007
   
2006
 
      £ m       £m  
Treasury and other eligible bills
    7,090       1,426  
Debt securities
    100,561       58,874  
      107,651       60,300  

All of the above securitie s could be sold or repledged by the holder. Securities received as collateral under reverse repurchase agreements amounted to £ 373.7 billion (2006 £ 124.7 billion), of which £ 337.8 billion (2006 £ 107.2 billion) had been resold or repledged as collatera l for the Group s own transactions.

Other collateral given
           
   
2007
   
2006
 
Group assets charged as security for liabilities
    £ m       £m  
Loans and advances to banks
    753       469  
Loans and advances to customers
    80,719       44,966  
Debt securities
    29,709       8,560  
Property, pl ant and equipment
    935       1,222  
Other
    1,765       13  
      113,881       55,230  
                 
                 
   
2007
   
2006
 
Liabilities secured by charges on Group assets
    £ m       £m  
Deposits by banks
    21,693       11,680  
Customer accounts
    6,670       7,095  
Debt securities in issue
    65,080       27,607  
Other liabilities
          45  
      93,443       46,427  

Of the assets above, £ 62.0 billion (2006 £ 30.1 billion) relate to securitisations (see Note 30). The remaining balances mainly relate to assets charged as security against deposits from central and federal banks and other public sector b odies.

165

 
Notes on the accounts continued

30 Securitisations and other asset transfers

In the normal course of business, the Group arranges securitisations to facilitate client transactions and undertakes s ecuritisations to sell financial assets or to fund specific portfolios of assets. The Group also acts as an underwriter and depositor in securitisation transactions involving both client and proprietary transactions. In a securitisation, assets, or intere s ts in a pool of assets, are transferred generally to a special purpose entity (“ SPE” ) which then issues liabilities to third party investors.

SPEs are vehicles set up for a specific, limited purpose, usually do not carry out a business or trade and typica lly have no employees. They take a variety of legal forms trusts, partnerships and companies and fulfil many different functions. As well as being a key element of securitisations, SPEs are also used in fund management activities to segregate custodia l duties from the fund management advice provided by the Group.

Securitisations may, depending on the individual arrangement, result in continued recognition of the securitised assets; continued recognition of the assets to the extent of the Group s conti nuing involvement in those assets; or derecognition of the assets and the separate recognition, as assets or liabilities, of any rights and obligations created or retained in the transfer (see Accounting policy on page 111). The Group has securitisations i n each of these categories.

Continued recognition

 
The table below sets out the asset categories together with the carrying amounts of the assets and associated liabilities for those securitisations and other asset transfers where substantially all the ri sks and rewards of the assets have been retained by the Group.

   
2007
         
2006
       
   
Assets
   
Liabilities
   
Assets
   
Liabilities
 
Asset type
    £ m       £ m       £m       £m  
Residential mortgages
    23,652       23,436       15,698       15,375  
Credit card receivables
    2,948       2,664       2,891       2,585  
Other loans
    1, 703       1,149       1,931       1,346  
Commercial paper conduits
    32,613       31,193       8,360       8,284  
Finance lease receivables
    1,038       823       1,211       953  

Residential mortgages securitisations the Group has securitised portfolios of residential mortgages. Mortgages have been transferr ed to SPEs, held ultimately by charitable trusts, funded principally through the issue of floating rate notes. The Group has entered into arm s length fixed/floating interest rate swaps and cross-currency swaps with the securitisation SPEs and provides mo r tgage management and agency services to the SPEs. On repayment of the financing, any further amounts generated by the mortgages will be paid to the Group. The SPEs are consolidated and the mortgages remain on the Group s balance sheet.

Credit card securit isations credit card receivables in the UK have been securitised. Notes have been issued by an SPE. The note holders have a proportionate interest in a pool of credit card receivables that have been equitably assigned by the Group to a receivables trust. The Group continues to be exposed to the risks and rewards of the transferred receivables through its right to excess spread (after charge-offs). The SPE is consolidated and the credit card receivables remain on the Group s balance sheet.

Other securitis ations other loans originated by the Group have been transferred to SPEs funded through the issue of notes. Any proceeds from the loans in excess of the amounts required to service and repay the notes are payable to the Group after deduction of expenses. The SPEs are consolidated and the loans remain on the Group s balance sheet.

Commercial paper conduits the Group sponsors commercial paper conduits. Customer assets are transferred into SPEs which issue notes in the commercial paper market. The Group s upplies certain services and contingent liquidity support to these SPEs on an arm s length basis as well as programme credit enhancement. The SPEs are consolidated.

Finance lease receivables certain finance lease receivables (leveraged leases) in the US involve the Group as lessor obtaining non-recourse funding from third parties. This financing is secured on the underlying leases and the provider of the finance has no recourse whatsoever to the other assets of the Group. The transactions are recorded g r oss of third-party financing.

166

 
Continuing involvement

In certain securitisations of US residential mortgages, substantially all the risks and rewards have been neither transferred nor retained, but the Grou p has retained control, as defined by IFRS, of the assets and continues to recognise the assets to the extent of its continuing involvement which takes the form of retaining certain subordinated bonds issued by the securitisation SPEs. These bonds have di f fering rights and, depending on their terms, they may expose the Group to interest rate risk where they carry a fixed coupon or to credit risk depending on the extent of their subordination. Certain bonds entitle the Group to additional interest if the po r tfolio performs better than expected and others give the Group the right to prepayment penalties received on the securitised mortgages. At 31 December 2007, securitised assets were £ 18.1 billion (2006 £ 37.3 billion); retained interests £ 1,037 million (2 0 06 £ 930 million); subordinated assets £ 314 million (2006 £ 694 million) and related liabilities £ 314 million (2006 –£ 694 million).

Derecognition

Other securitisations of the Group s financial assets in the US qualify for derecognition as substantially all the risks and rewards of the assets have been transferred. The Group continues to recognise any retained interests in the securitisation vehicles.

31 Risk management

Financial risk management policies and objectives

The Group Board of directors set s the overall risk appetite and philosophy; the risk and capital framework underpins delivery of the Board s strategy.

Risk and capital

It is the Group s policy to optimise return to shareholders while maintaining a strong capital base and credit rating to support business growth and meet regulatory capital requirements at all times.

Risk appetite is measured as the maximum level of retained risk the Group will accept to deliver its business objectives. Risk appetite is generally defined through both qu antitative and qualitative techniques including stress testing, risk concentration, value-at-risk and risk underwriting criteria, ensuring that appropriate principles, policies and procedures are in place and applied.

The main financial risks facing the G roup are as follows:

Credit risk : is the risk arising from the possibility that the Group will incur losses from the failure of customers to meet their obligations.
   
Funding and liquidity risk : is the risk that the Group is unable to meet its obligation s as they fall due.
   
Market risk : the Group is exposed to market risk because of positions held in its trading portfolios and its non-trading businesses.
   
Equity risk : gains or losses on equity investments.
   
Insurance risk : the Group is exposed to insur ance risk, either directly through its businesses or through using insurance as a tool to mitigate other risk exposures.

Credit risk

Credit risk is managed to achieve sustainable and superior risk-reward performance while maintaining exposures within ac ceptable risk appetite parameters. This is achieved through the combination of governance, policies, systems and controls, underpinned by sound commercial judgement as described below.

Policies and risk appetite : policies provide a clear framework for th e assessment, approval, monitoring and management of credit risk where risk appetite sets the tolerance of loss. Limits are used to manage concentration risk by single name, sector and country.
   
Decision makers : credit authority is granted to independe nt persons or committees with the appropriate experience, seniority and commercial judgement. Credit authority is not extended to relationship managers. Specialist internal credit risk departments independently oversee the credit process and make credit d e cisions or recommendations to the appropriate credit committee.
   
Models : credit models are used to measure and assess risk decisions and to aid on-going monitoring. Measures, such as Probability of Default, Exposure at Default, Loss Given Default (see page 168 ) and Expected Loss are calculated using duly authorised models. All credit models are subject to independent review prior to implementation and existing models are reviewed on at least an annual basis.

167


Notes on the accounts continued

31 Risk management (continued)

Mitigation techniques to reduce the potential for loss : credit risk may be mitigated by the taking of financial or physical security, the assignment of receivables or the use of credit der ivatives, guarantees, risk participations, credit insurance, set off or netting.
   
Risk systems and data quality : systems are well organised to produce timely, accurate and complete inputs for risk reporting and to administer key credit processes.
   
Analys is and reporting : portfolio analysis and reporting are used to ensure the identification of emerging concentration risks and adverse movements in credit risk quality.
   
Stress testing : stress testing forms an integral part of portfolio analysis, providing a measure of potential vulnerability to exceptional but plausible economic and geopolitical events which assists management in the identification of risk not otherwise apparent in more benign circumstances. Stress testing informs risk appetite decisions.
   
Portfolio management : active management of portfolio concentrations as measured by risk reporting and stress testing, where credit risk may be mitigated through promoting asset sales, buying credit protection or curtailing risk appetite for new transactio ns.
   
Credit stewardship : customer transaction monitoring and management is a continuous process, ensuring performance is satisfactory and that documentation, security and valuations are complete and up to date.
   
Problem debt identification : policies and systems encourage the early identification of problems and the employment of specialised staff focused on collections and problem debt management.
   
Provisioning : independent assessment using best practice models for collective and latent loss. Professiona l evaluation is applied to individual cases, to ensure that such losses are comprehensively identified and adequately provided for.
   
Recovery : maximising the return to the Group through the recovery process.

Credit risk models

Credit risk models are us ed throughout the Group to support the analytical elements of the credit risk management framework, in particular the risk assessment part of the credit approval process, ongoing monitoring as well as portfolio analysis and reporting. Credit risk models u s ed by the Group can be broadly grouped into three categories.
 
Probability of default (“ PD” ): the likelihood that a customer will fail to make full and timely repayment of credit obligations over a one year time horizon. Customers are assigned an internal credit grade which corresponds to probability of default. Every customer credit grade across all grading scales in the Group can be mapped to a Group level credit grade (see page 55 ).
   
Exposure at default (“ EAD” ): such models estimate the expected level of utilisation of a credit facility at the time of a borrower s default. The EAD is typically higher than the current utilisation (e.g. in the case where further drawings are made on a revolving credit facility prior to default) but will not typically exceed   the total facility limit.
   
Loss given default (“ LGD” ): models estimate the economic loss that may occur in the event of default, being the debt that cannot be recovered. The Group s LGD models take into account the type of borrower, facility and any risk mi tigation such as security or collateral held.
 
Loan impairment
 
The Group classifies impaired assets as either Risk Elements in Lending (REIL) or Potential Problem Loans (PPL). REIL represents non-accrual loans, loans that are accruing but are past due 90 days and restructured loans. PPL represents impaired assets which are not included in REIL but where information about possible credit problems cause management to have serious doubts about the future ability of the borrower to comply with loan repayment t erms.

Both REIL and PPL are reported gross of the value of any security held, which could reduce the eventual loss should it occur, and gross of any provision marked. Therefore impaired assets which are highly collateralised, such as mortgages, will have a low coverage ratio of provisions held against reported impaired balance.

168

 
The table below sets out the Group s loans that are classified as REIL and PPL:

   
2007
   
2006
 
REIL and PPL
    £ m       £m  
Non-accrual loans (1)
    10,362       6,232  
Accrual loans past due 90 days (2)
    369       105  
Troubled debt restructurings (3)
           
Total REIL
    10,731       6,337  
PPL (4)
    671       52  
Total REIL and PPL
    11,402       6,389  
REIL and PPL as % of customer loans and adv ances gross (5)
    1.64 %     1.57 %
 
The sub-categories of REIL and PPL are calculated as described in notes 1 to 4 below.
 
 
Notes:
   
(1)
All loans against which an impairment provision is held are reported in the non-accrual category.
   
(2)
Loans where an impairment event has taken place but no impairment recognised. This category is used for fully collateralised non-revolving credit facilities.
   
(3)
Troubled debt restructurings represent loans that have been restructured following the granting of a concession by the Group  to the borrower.
   
(4)
Loans for which an impairment event has occurred but no impairment provision is necessary. This category is used for fully collateralised advances and revolving credit facilities where identification as 90 days overdue is not feasible.
   
(5)
Gr oss of provisions and excluding reverse repurchase agreements.

Impairment loss provision methodology
 
Provisions for impairment losses are assessed under three categories as described below:

Individually assessed provisions are the provisions required fo r individually significant impaired assets which are assessed on a case by case basis, taking into account the financial condition of the counterparty and any guarantor. This incorporates an estimate of the discounted value of any recoveries and realisati o n of security or collateral. The asset continues to be assessed on an individual basis until it is repaid in full, transferred to the performing portfolio or written-off.

Collectively assessed provisions are provisions on impaired credits below an agreed threshold which are assessed on a portfolio basis, to reflect the homogeneous nature of the assets, such as credit cards or personal loans. The provision is determined from a quantitative review of the relevant portfolio, taking account of the level of ar r ears, security and average loss experience over the recovery period.

Latent loss provisions are provisions held against the estimated impairment in the performing portfolio which have yet to be identified as at the balance sheet date. To assess the latent loss within the portfolios, the Group has developed methodologies to estimate the time that an asset can remain impaired within a performing portfolio before it is identified and reported as such.

Provision analysis
 
The Group s consumer portfolios, whic h consist of small value, high volume credits, have highly efficient largely automated processes for identifying problem credits and very short timescales, typically three months, before resolution or adoption of various recovery methods.

Corporate portfo lios consist of higher value, low volume credits, which tend to be structured to meet individual customer requirements. Provisions are assessed on a case by case basis by experienced specialists, with input from professional valuers and accountants as app r opriate. The Group operates a provisions governance framework which sets thresholds whereby suitable oversight and challenge is undertaken. These opinions and levels of provision are overseen by each division s Provision Committee. Significant cases are p r esented to, and challenged by, the Group Problem Exposure Review Forum.

Early and active management of problem exposures ensures that credit losses are minimised. Specialised units are used for different customer types to ensure that the appropriate risk mitigation is taken in a timely manner.

Portfolio provisions are reassessed regularly as part of the Group s ongoing monitoring process.

169

nts
Notes on the accounts continued

31 Risk manageme nt (continued)
 
The following table shows an analysis of the loan impairment charge.

   
2007
   
2006
   
2005
 
Loan impairment charge
    £ m       £m       £m  
Latent loss provisions charge
    88       87       14  
Collectively assessed provisions charge
    1,744       1,573       1,399  
Individua lly assessed provisions charge
    274       217       290  
Total charge to income statement
    2,106       1,877       1,703  
                         
Charge as a % of customer loans and advances gross (1)
    0.30%       0.46%       0.46%  
 
 
Note:
   
(1) 
Gross of provisions and excluding reverse repurchase agreements.
 
Liquidity risk
 
The Group s liquidity policy is designed to ensure that it can at all times meet its obligations as they fall due.

Liquidity management within the Group focuses on overall balance sheet structure and the control, within prudent limits, o f risk arising from exposure to the mismatch of maturities across the balance sheet and from undrawn commitments and other contingent obligations. The management of liquidity risk within the Group is undertaken within limits and other policy parameters se t by Group Asset and Liability Management Committee (GALCO). Compliance is monitored and coordinated by Group Treasury both in respect of internal policy and the regulatory requirements of the Financial Services Authority. In addition, all subsidiaries and   branches outside the UK ensure compliance with any local regulatory liquidity requirements and are subject to Group Treasury oversight.

Diversification of funding sources
 
The structure of the Group s balance sheet is managed to maintain substantial dive rsification, to minimise concentration across its various deposit sources, and to limit the reliance on total short-term wholesale sources of funds (gross and net of repos) within prudent levels.

During 2007, the Group s funding sources remained well dive rsified by counterparty, instrument and maturity, both before and after the acquisition of ABN AMRO in October 2007.
 
   
2007
         
2006
       
Sources of funding
    £ m    
%
      £m    
%
 
Customer accounts (excluding repos)
                           
Repayable on demand
    346,074       24       197,771       28  
Time depos its
    201,375       14       122,467       17  
Total customer accounts (excluding repos)
    547,449       38       320,238       45  
Debt securities in issue over one year remaining maturity
    117,873       8       44,006       6  
Subordinated liabilities
    37,979       3       27,654       4  
Owners equity
    53,038       4       40,227       6  
Tot al customer accounts and long term funds
    756,339       53       432,125       61  
Repo agreements with customers
    134,916       10       63,984       9  
Repo agreements with banks
    163,038       11       76,376       11  
Total customer accounts, long term funds and collateralised borrowing
    1,054,293       74       572 ,485       81  
Debt securities in issue up to one year remaining maturity
    155,742       11       41,957       5  
Deposits by banks (excluding repos)
    149,595       10       55,767       8  
Short positions
    73,501       5       43,809       6  
T otal
    1,433,131       100       714,018       100  
 
170

 
Net customer activity

   
2007
   
2006
 
      £ m       £m  
Loans and advances to customers (gross, excluding reverse repos)
    693,331       407,918  
Customer accounts (excluding repos)
    547,449       320,238  
Customer lending less customer acco unts
    145,882       87,680  
Loans and advances to customers as a % of customer accounts (excluding repos)
    126.6%       127.4%  

Management of term structure
 
The Group evaluates on a regular basis its structural liquidity risk and applies a variety of balance sheet management and term funding strategies to maintain this risk within its normal policy parameters.

The degree of maturity mismatch within the overall long-term structure of the Group s assets and liabilities is managed within internal policy guidelines, t o ensure that term asset commitments may be funded on an economic basis over their life. In managing its overall term structure, the Group analyses and takes into account the effect of retail and corporate customer behaviour on actual asset and liability m aturities where they differ materially from the underlying contractual maturities.

Stress testing
 
The Group performs stress tests to simulate how events may impact its funding and liquidity capabilities. Such tests inform the overall balance sheet struct ure and help define prudent limits for control of the risk arising from the mismatch of maturities across the balance sheet and from undrawn commitments and other contingent obligations. The nature of stress tests is kept under review in line with evolvin g market conditions.

Daily management
 
The short-term maturity structure of the Group s liabilities and assets is managed daily to ensure that all material or potential cash flow obligations arising from undrawn commitments and other contingent obligations , can be met. Potential sources include cash inflows from maturing assets, new borrowing or the sale of various debt securities held (after allowing for appropriate haircuts).

Short-term liquidity risk is generally managed on a consolidated basis with int ernal liquidity mismatch limits set for all subsidiaries and non-UK branches which have material local treasury activities, thereby assuring that the daily maintenance of the Group s overall liquidity risk position is not compromised. ABN AMRO, Citizens F i nancial Group and RBS Insurance manage liquidity locally, given different regulatory regimes, subject to review by Group Treasury. As integration of ABN AMRO s businesses within the Group proceeds, the liquidity risk policies, parameters and metrics used w ill be progressively aligned within a single framework.
 
171

 
31 Risk management (continued)
 
   
2007
   
2006
 
Net short-term wholesale market activity
    £m       £m  
Debt securi ties, listed held-for-trading equity shares, treasury and other eligible bills
    328,352       135,775  
Reverse repo agreements with banks and customers
    318,298       117,060  
Less: repos with banks and customers
    (297,954 )     (140,360 )
Short positions
    (73,501 )     (43,809 )
Insurance companies debt securities held
    (8,062 )     (6,149 )
Debt securities charged as security for liabilities
    (29,709 )     (8,560 )
Net marketable assets
    237,424       53,957  
                 
By remaining maturity up to one month:
               
Deposits by banks (excluding repos)
    112,181       36,089  
Less: loans and advances to banks (gross, excluding reverse repos)
    (25,609 )     (21,136 )
Debt securities in issue
    66,289       19,924  
Net wholesale liabilities due within one month
    152,861       34,877  
                 
Net surplus of marketable assets over wholesale liabilities due within one month
    84,563       19,080  
 
The following table shows cash flows payable on financial liabilities up to a period of 20 years including future payments of interest.

   
  Group
 
   
0-3 months
   
3-12 months
   
1-3 years
   
3-5 years
   
5-10 years
   
10-20 years
 
2007
    £ m       £ m       £ m       £ m       £ m       £ m  
Deposits by banks
    220,914       21,580       3,206       2,225       1,509       434  
Customer accounts
    561,003       30,539       9,430       4,509       11,615       9,052  
Debt securities i n issue
    111,292       37,292       57,562       34,917       44,166       4,223  
Derivatives held for hedging
    252       667       822       449       605       118  
Subordinated liabilities
    641       3,720       5,603       3,466       22,735       6,354  
Settlement balances and other liabilities
    17,998       5       14       6       12       7  
      912,100       93,803       76,637       45,572       80,642       20,188  
2006
                                               
Deposits by banks
    62,672       5,733       3,677       2,591       1,264       153  
Customer accounts
    324,933       5,662       1,349       1,297       2,521       1,290  
Debt securities in issue
    44,113       10,949       15,046       7,571       7,499       5,005  
Derivatives held for hed ging
    25       199       300       178       210       108  
Subordinated liabilities
    953       1,140       3,689       4,606       12,788       15,934  
Settlement balances and other liabilities
    7,142       20       26       16       9       4  
      439,838       23,703       24,087       16,259       24,291       22,494  

172

 
Notes on the accounts continued

   
Company
 
   
0-3 months
   
3-12 months
   
1-3 years
   
3-5 years
   
5-10 years
   
10-20 years
 
2007
    £ m       £ m       £ m       £ m       £ m       £ m  
Deposits by banks
    116       5,544                          
Debt securities in issue
    824       8,477       3,447       1,372              
Der ivatives held for hedging
    52       1             2              
Subordinated liabilities
    116       347       1,119       1,045       3,282       3,909  
      1,108       14,369       4,566       2,419       3,282       3,909  
2006
                                               
Deposits by banks
    10       30       778                    
Debt securities in issue
    537       1,217       474                    
Subordinated liabilities
    5 53       336       1,145       1,503       3,117       3,542  
      1,100       1,583       2,397       1,503       3,117       3,542  

The tables above show the timing of cash outflows to settle financial liabilities. They have been prepared on the following basis:

Prepayable liabilities   where a financial liability can be prepaid by the counterparty, the cash outflow has been included at the earliest date on which the counterparty can require repayment regardless of whether or not such early repayment results in a penalty. If the repayment of a financial liability i s triggered by, or is subject to, specific criteria such as market price hurdles being reached, it is included at the earliest possible date that the conditions could be fulfilled without considering the probability of the conditions being met. For example , if a structured note is automatically prepaid when an equity index exceeds a certain level, the cash outflow will be included in the less than three months period whatever the level of the index at the year end. The settlement date of debt securities in i ssue issued by certain securitisation vehicles consolidated by the Group depends on when cash flows are received from the securitised assets. Where these assets are prepayable, the timing of the cash outflow relating to securities assumes that each asset w ill be prepaid at the earliest possible date.

Liabilities with a contractual maturity of greater than 20 years the principal amounts of financial liabilities that are repayable after 20 years or where the counterparty has no right to repayment of the pri ncipal are excluded from the table as are interest payments after 20 years.

Held-for-trading liabilities   held-for-trading liabilities amounting to £ 538.4 billion (2006 £ 267.5 billion) have been excluded from the table in view of their short term natur e.

Investment contracts   investment contracts issued by the Group s life assurance businesses with a carrying value of £ 5.6 billion (2006 £ 2.2 billion) are excluded from this analysis as their repayment is linked directly to the financial assets backin g these contracts.

Financial assets held by the Group to meet these cash outflows include cash, balances at central banks and treasury bills of £ 36.1 billion (2006 £ 11.6 billion), loans to banks and customers of £ 1,048.7 billion (2006 £ 549.5 billion) including £ 452.4 billion (2006 £ 288.9 billion) repayable within three months. The Group also held debt securities with a market value of £ 276.4 billion (2006 £ 127.3 billion) of which £ 130.3 billion (2006 £ 67.4 billion) were pledged to secure liabili t ies. Funds can be raised in the short-term from highly liquid securities held by the Group by sale or by disposal or by sale and repurchase transactions regardless of their stated maturity.

As explained above the table is prepared on the basis that prepay able liabilities are called at the earliest possible date. In practice, the average maturity of these liabilities significantly exceeds that shown in the table. In addition, although many customer accounts are contractually repayable on demand or at short   notice, the Group s short-term deposit base is stable over the long term as deposit rollovers and new deposits offset cash outflows.

The following table shows the expected maturity of insurance liabilities up to 20 years excluding those linked directly to the financial assets backing these contracts (2007 £ 4,398 million; 2006 £ 1,713 million).

   
Group
 
   
0-3 months
 
3-12 months
 
1-3 years
 
3-5 years
 
5-10 years
 
10-20 years
 
      £ m     £ m     £ m     £ m     £ m     £ m  
2007
    710     1,796     1,961     882     395     33  
                                       
2006
    644     1,688     1,997     88 5     517     68  
 
173

 
Notes on the accounts continued

31 Risk management (continued)

Other contractual cash obligations

The table below summarises the Group s other contractual cash obligations by payment date.

           
Group
         
   
0-3 months
 
3-12 months
 
1-3 years
 
3-5 years
 
5-10 years
 
10-20 years
 
2007
    £ m     £ m     £ m     £ m     £ m     £ m  
Operating leases
    90     268     655     569     1,060     1,958  
Contractual obligations to purchase goods or services
    441     1,007     748     199     5     2  
      531     1,275     1,403     768     1,065     1,960  
2006
                                     
Operating leases
    85     254     624     533     804     1,073  
Contractual obligations to purchase goods or services
    378     449     969     101     114     39  
      463     703     1,593     634     918     1,112  

The Group s undrawn formal facilities, credit lines and other commit ments to lend were £ 335,688 million (2006 £ 242,655 million). While the Group has given commitments to provide these funds, some facilities may be subject to certain conditions being met by the counterparty. The Group does not expect all facilities to be   drawn, and some may lapse before drawdown.

Market risk
 
Market risk is defined as the risk of loss resulting from adverse changes in risk factors such as interest rates, foreign currency and equity prices together with related factors such as market volat ilities.

The Group is exposed to market risk because of positions held in its trading portfolios as well as its non-trading business including the Group s treasury operations.

Value-at-risk (“ VaR” )
 
VaR is a technique that produces estimates of the poten tial negative change in the market value of a portfolio over a specified time horizon at given confidence levels. For internal risk management purposes, the Group s VaR assumes a time horizon of one trading day and a confidence level of 95%. The Group use s historical simulation models in computing VaR. This approach, in common with many other VaR models, assumes that risk factor changes observed in the past are a good estimate of those likely to occur in the future and is, therefore, limited by the relevan c e of the historical data used. The Group s method, however, does not make any assumption about the nature or type of underlying loss distribution. The Group typically uses the previous 500 trading days of market data.

The Group calculates both general mar ket risk (i.e. the risk due to movement in general market benchmarks) and idiosyncratic market risk (i.e. the risk due to movements in the value of securities by reference to specific issuers) using its VaR models.

The Group s VaR should be interpreted in light of the limitations of the methodology used. These limitations include:

 
Historical data may not provide the best estimate of the joint distribution of risk factor changes in the future and may fail to capture the risk of possible extreme adverse mar ket movements which have not occurred in the historical window used in the calculations.
   
 
VaR using a one-day time horizon does not fully capture the market risk of positions that cannot be liquidated or hedged within one day.
   
 
VaR using a 95% confidence lev el does not reflect the extent of potential losses beyond that percentile.

The Group largely computes the VaR of trading portfolios at the close of business and positions may change substantially during the course of the trading day. Further controls are in place to limit the Group s intra-day exposure; such as the calculation of the VaR for selected portfolios. These limitations and the nature of the VaR measure mean that the Group cannot guarantee that losses will not exceed the VaR amounts indicated. T h e Group undertakes stress testing to identify the potential for losses in excess of VaR.

174

 
Trading

The primary focus of the Group s trading activities is client facilitation providin g products to the Group s client base at competitive prices. The Group also undertakes: market making quoting firm bid (buy) and offer (sell) prices with the intention of profiting from the spread between the quotes; arbitrage entering into offsetting p ositions in different but closely related markets in order to profit from market imperfections; and proprietary activity taking positions in financial instruments as principal in order to take advantage of anticipated market conditions. The principal ri sk factors are interest rates, credit spreads, equity prices and foreign exchange. Financial instruments held in the Group s trading portfolios include, but are not limited to, debt securities, loans, deposits, equity shares, securities sale and repurchas e agreements and derivative financial instruments (futures, forwards, swaps and options). For a discussion of the Group s accounting policies for derivative financial instruments, see Accounting policies on page 112.
 
The VaR for the Group s trading portfolios segregated by type of market risk exposure, including idiosyncratic risk, is presented in the t able below.

       
2007
                 
2006
             
   
Average
 
Period end
 
Maximum
 
Minimum
   
Average
   
Period end
   
Maximum
   
Minimum
 
Trading
    £ m     £ m     £ m     £ m       £m       £m       £m       £m  
Interest rate
    12.5     15.0     21.8     7.6       8.7       10.2       15.0       5.7  
Credit spread
    18.8     41.9     45.2     12.6       13.2       14.1       15.7       10.4  
Currency
    2.6     3.0     6.9     1.1       2.2       2 .5       3.5       1.0  
Equity
    5.4     14.0     22.0     1.4       1.1       1.6       4.4       0.5  
Commodity
    0.2     0.5     1.6           0.2             1.1        
Diversification
          (28.7 )                         (12.8 )                
Total trading VaR
    21.6     45.7     50.1     13.2       14.2       15.6       18.9       10.4  

Non-trading
 
The principal market risks arising from the G roup s non-trading activities are interest rate risk, currency risk and equity risk.

Treasury activity and mismatches between the repricing of assets and liabilities in its retail and commercial banking operations account for most of the non-trading inter est rate risk. Non-trading currency risk derives from the Group s investments in overseas subsidiaries, associates and branches.

The Group s strategic investment in Bank of China, venture capital portfolio and investments held by its general insurance bus iness are the principal sources of non-trading equity price risk.

The Group s portfolios of non-trading financial instruments mainly comprise loans (including finance leases), debt securities, equity shares, deposits, certificates of deposit and other deb t securities issued, loan capital and derivatives. To reflect their distinct nature, the Group s long-term assurance assets and liabilities attributable to policyholders have been excluded from these market risk disclosures.

Interest rate risk
 
Non-tradin g interest rate risk arises from the Group s treasury activities and retail and commercial banking businesses.

Treasury
 
The Group s treasury activities include its money market business and the management of internal funds flow within the Group s busines ses. Money market portfolios include cash instruments (principally debt securities, loans and deposits) and related hedging derivatives. VaR for the Group s treasury portfolios, which relates mainly to interest rate risk including credit spreads, was £ 5.5   million at 31 December 2007 (2006 –£ 1.5 million). During the year the maximum VaR was £ 6.4 million (2006 £ 4.4 million), the minimum £ 1.3 million (2006 –£ 0.6 million) and the average £ 3.7 million (2006 £ 2.4 million).

Retail and commercial banking
 
Non -trading interest rate risk is calculated in each business on the basis of establishing the repricing behaviour of each asset, liability and off-balance sheet product. For many products, the actual interest rate repricing characteristics differ from the c o ntractual repricing. In most cases, the repricing maturity is determined by the market interest rate that most closely fits the historical behaviour of the product interest rate. For non-interest bearing current accounts, the repricing maturity is determi n ed by the stability of the portfolio. The repricing maturities used are approved by Group Treasury and divisional asset and liability committees at least annually. Key conventions are reviewed annually by GALCO.

A static maturity gap report is produced as at the month-end for each division, in each functional currency based on the behaviouralised repricing for each product. It is Group policy to include in the gap report, non-financial assets and liabilities, mainly property, plant and equipment and the G r oup s capital and reserves, spread over medium and longer term maturities. This report also includes hedge transactions, principally derivatives.

Any residual non-trading interest rate exposures are controlled by limiting repricing mismatches in the indiv idual business balance sheets. Potential exposures to interest rate movements in the medium to long term are measured and controlled using a version of the same VaR methodology that is used for the Group s trading portfolios but without discount f actors. Net accrual income exposures are measured and controlled in terms of sensitivity over time to movements in interest rates.
 
175

 
 
 
Notes on the accounts continued

31 Risk management (continued)

Risk is managed within limits approved by GALCO through the execution of cash and derivative instruments. Execution of the hedging is carried out by the relevant division through the Group’s treasury function. The residual risk position is reported to divisional asset and liability committees, GALCO and the Board.

Non-trading interest rate VaR

Non-trading interest rate VaR for the Group’s treasury and retail and commercial banking activities was £42.9 million at 31 December 2007 (2006 – £40.2 million) with the major exposure being to changes in longer term US dollar interest rates. During the year, the maximum VaR was £53.6 million (2006 – £98.7 million), the minimum £32.9 million (2006 – £40.2 million) and the average £43.2 million (2006 – £76.6 million).

Citizens was the main contributor to overall non-trading interest rate VaR. It invests in a portfolio of highly rated and liquid investments, principally mortgage-backed securities issued by US Government-backed entities. This balance sheet management approach is common for US retail banks where mortgages are originated and then sold to Federal agencies for funding through the capital markets.

Currency risk

The Group does not maintain material non-trading open currency positions other than the structural foreign currency translation exposures arising from its investments in foreign subsidiaries and associated undertakings and their related currency funding. The Group’s policy in relation to structural positions is to match fund the structural foreign currency exposure arising from net asset value, including goodwill, in foreign subsidiaries, equity accounted investments and branches, except where doing so would materially increase the sensitivity of either the Group’s or the subsidiary’s regulatory capital ratios to currency movements. The policy requires structural foreign exchange positions to be reviewed regularly by GALCO. Foreign exchange differences arising on the translation of foreign operations are recognised directly in equity together with the effective portion of foreign exchange differences arising on hedging instruments.

Equity classification of foreign currency denominated preference share issuances requires that these shares be held on the balance sheet at historic cost. Consequently, these share issuances have the effect of increasing the Group’s structural foreign currency position.

The tables below set out the Group’s structural foreign currency exposures.

 
Net investments
in foreign
operations
Net
investment
hedges
Structural
foreign
currency
exposures
2007
£m
£m
£m
US dollar
14,819
2,844
11,975
Euro
46,629
41,220
5,409
Swiss franc
910
863
47
Chinese RMB
2,600
1,938
662
Brazilian real
3,755
3,755
Other non-sterling
2,995
875
2,120
 
71,708
47,740
23,968
2006
     
US dollar
15,036
5,278
9,758
Euro
3,059
1,696
1,363
Swiss franc
462
457
5
Chinese RMB
3,013
3,013
Other non-sterling
132
107
25
 
21,702
7,538
14,164

The exposure in Chinese RMB arises from the Group’s strategic investment in Bank of China.

Retranslation gains and losses on the Group’s net investments in operations together with those on instruments hedging these investments are recognised directly in equity. Changes in foreign currency exchange rates will affect equity in proportion to the structural foreign currency exposure. A five percent strengthening of foreign currencies would result in a loss of £1,140 million (2006 – £670 million) recognised in equity. A five percent weakening of foreign currencies would result in a gain of £1,200 million (2006 – £710 million) recognised in equity.

Equity risk

Non-trading equity positions can result in changes in the Group’s non-trading income and reserves arising from changes in equity prices/income.

The types, nature and amounts of exchange-traded exposures, private equity exposures, and other exposures vary significantly. Such exposures may take the form of listed and unlisted equity shares, equity warrants and options, linked equity fund investments, private equity and venture capital investments, preference shares classified as equity and capital stock in the Federal Home Loans Bank and Federal Reserve Bank.
 
 
176

 
Insurance risk

The Group is exposed to insurance risk, either directly through its businesses or through using insurance as a tool to reduce other risk exposures.

Insurance risk is the risk of fluctuations in the timing, frequency or severity of insured events, relative to the expectations of the Group at the time of underwriting.

Underwriting and pricing risk

The Group manages underwriting and pricing risk through the use of underwriting guidelines which detail the class, nature and type of business that may be accepted; pricing policies by product line and by brand; and centralised control of policy wordings and any subsequent changes.

Claims management risk

The risk that claims are handled or paid inappropriately is managed using a range of IT system controls and manual processes conducted by experienced staff. These, together with a range of detailed policies and procedures ensure that all claims are handled in a timely, appropriate and accurate manner.

Reinsurance risk

Reinsurance is used to protect against the impact of major catastrophic events or unforeseen volumes of, or adverse trends in, large individual claims and to transfer risk that is outside the Group’s current risk appetite.

Reinsurance of risks above the Group’s risk appetite is only effective if the reinsurance premium makes economic sense and the counterparty is financially secure. Acceptable reinsurers are rated A- or better unless specifically authorised.

Reserving risk

Reserving risk relates to both premiums and claims. It is the risk that reserves are assessed incorrectly such that insufficient funds have been retained to pay or handle claims as the amounts fall due. Claims development data provides information on the historical pattern of reserving risk.

   
Accident year
 
Insurance claims – gross
   
2002
£m
     
2003
£m
     
2004
£m
     
2005
£m
     
2006
£m
     
2007
£m
     
Total
£m
 
Estimate of ultimate claims costs:
                                                       
At end of accident year
    3,013       3,658       3,710       4,265       4,269       4,621       23,536  
One year later
    91       (140 )     (186 )     (92 )     (275 )           (602 )
Two years later
    1       (106 )     (88 )     (147 )                 (340 )
Three years later
    (12 )     (55 )     (85 )                       (152 )
Four years later
    (17 )     (47 )                             (64 )
Five years later
    (19 )                                   (19 )
Current estimate of cumulative claims
    3,057       3,310       3,351       4,026       3,994       4,621       22,359  
Cumulative payments to date
    (2,893 )     (2,972 )     (2,825 )     (3,272 )     (2,947 )     (2,306 )     (17,215 )
      164       338       526       754       1,047       2,315       5,144  
Liability in respect of prior years
                                                    202  
Claims handling costs
                                                    120  
Gross general insurance claims liability
                                                    5,466  
       
   
Accident year
 
Insurance claims – net of reinsurance
   
2002
£m
     
2003
£m
     
2004
£m
     
2005
£m
     
2006
£m
     
2007
£m
     
Total
£m
 
Estimate of ultimate claims costs:
                                                       
At end of accident year
    2,584       3,215       3,514       4,168       4,215       4,572       22,268  
One year later
    59       (106 )     (168 )     (67 )     (261 )           (543 )
Two years later
    (12 )     (103 )     (90 )     (161 )                 (366 )
Three years later
    (3 )     (53 )     (81 )                       (137 )
Four years later
    (21 )     (44 )                             (65 )
Five years later
    (24 )                                   (24 )
Current estimate of cumulative claims
    2,583       2,909       3,175       3,940       3,954       4,572       21,133  
Cumulative payments to date
    (2,473 )     (2,648 )     (2,721 )     (3,226 )     (2,771 )     (2,379 )     (16,218 )
      110       261       454       714       1,183       2,193       4,915  
Liability in respect of prior years
                                                    168  
Claims handling costs
                                                    120  
Net general insurance claims liability
                                                    5,203  
 
 
177


 
Notes on the accounts continued

31 Risk management (continued)

Claims reserves

It is the Group’s policy to hold undiscounted claims reserves (including reserves to cover claims which have been incurred but not reported (IBNR reserves)) for all classes at a sufficient level to meet all liabilities as they fall due.

The Group’s focus is on high volume and relatively straightforward products, for example home and motor. This facilitates the generation of comprehensive underwriting and claims data, which are used to accurately price and monitor the risks accepted.

The following table indicates the diversity of risks underwritten and the corresponding loss ratios for each major class of business, gross and net of reinsurance.

     
2007
 
2006
 
2005
     
Earned
Claims
Loss
 
Earned
Loss
 
Earned
Loss
     
premiums
incurred
ratio
 
premiums
ratio
 
premiums
ratio
     
£m
£m
%
 
£m
%
 
£m
%
Residential property
Gross
 
1,087
894
82
 
1,121
56
 
1,098
55
 
Net
 
1,020
878
86
 
1,061
59
 
1,037
56
Personal motor
Gross
 
3,254
2,616
80
 
3,384
84
 
3,312
79
 
Net
 
3,161
2,560
81
 
3,279
85
 
3,257
80
Commercial property
Gross
 
211
116
55
 
218
37
 
212
39
 
Net
 
191
115
60
 
198
38
 
193
40
Commercial motor
Gross
 
142
107
75
 
90
69
 
102
53
 
Net
 
133
107
80
 
88
68
 
96
46
Other
Gross
 
851
337
40
 
842
47
 
853
63
 
Net
 
839
340
41
 
833
49
 
761
67
Total
Gross
 
5,545
4,070
73
 
5,655
71
 
5,577
70
 
Net
 
5,344
4,000
75
 
5,459
73
 
5,344
71

The Group has no interest rate exposure from general insurance liabilities because provisions for claims under short-term insurance contracts are not discounted.

Frequency and severity of specific risks and sources of uncertainty

Most general insurance contracts are written on an annual basis, which means that the Group’s liability extends for a 12 month period, after which the Group is entitled to decline or renew or can impose renewal terms by amending the premium, terms and conditions, or both.

The frequency and severity of claims and the sources of uncertainty for the key classes that the Group is exposed to are as follows:

a)    Motor insurance contracts (private and commercial)
Claims experience is quite variable, due to a wide range of factors, but the principal ones are age, sex and driving experience of the driver, type and nature of vehicle, use of vehicle and area.

There are many sources of uncertainty that will affect the Group’s experience under motor insurance, including operational risk, reserving risk, premium rates not matching claims inflation rates, the weather, the social, economic and legislative environment and reinsurance failure risk.

b)    Property insurance contracts (residential and commercial)
The major causes of claims for property insurance are theft, flood, escape of water, fire, storm, subsidence and various types of accidental damage.

The major source of uncertainty in the Group’s property accounts is the volatility of weather. Weather in the UK can affect most of the above perils. Over a longer period, the strength of the economy is also a factor.

c)    Other commercial insurance contracts
Other commercial claims come mainly from business interruption and loss arising from the negligence of the insured (liability insurance). Business interruption losses come from the loss of income, revenue and/or profit as a result of property damage claims. Liability insurance includes employers liability and public/products liability. Liability insurance is written on an occurrence basis, and is subject to claims that are identified over a substantial period of time, but where the loss event occurred during the life of the policy.

Fluctuations in the social and economic climate are a source of uncertainty in the Group’s business interruption and general liability accounts. Other sources of uncertainty are changes in the law, or its interpretation, and reserving risk. Other uncertainties are significant events (for example terrorist attacks) and any emerging new heads of damage or types of claim that are not envisaged when the policy is written.
 
 
178

 
 
Life business

The Group’s three UK regulated life companies, National Westminster Life Assurance Limited, Royal Scottish Assurance plc (“RSA”) and Direct Line Life Insurance Company Limited, are required to meet minimum capital requirements at all times under the Financial Service Authority’s Prudential Sourcebook. The capital resources covering the regulatory requirement are not transferable to other areas of the Group. To ensure that the capital requirement is satisfied at all times, each company holds an additional voluntary buffer above the regulatory minimum.

The Group is not exposed to price, currency, credit, or interest risk on unit linked life contracts but it is exposed to variation in management fees. A decrease of 10% in the value of the assets would reduce the asset management fees by £2 million per annum (2006 – £5 million). The Group also writes insurance contracts with minimum guaranteed death benefits that expose it to the risk that declines in the value of underlying investments may increase the Group’s net exposure to death risk.

The Group’s long-term assurance contracts include whole-life, term assurance, endowment assurances, flexible whole life, pension and annuity contracts that are expected to remain in force for an extended period of time.

Contracts under which the Group does not accept significant insurance risk are classified as investment contracts. Long term business provisions are calculated in accordance with the UK accounting standard FRS 27 ‘Life Assurance’.

Estimations (assumptions) including future mortality, morbidity, persistency and levels of expenses are made in calculating actuarial reserves. Key metrics include:

 
Europe
 
UK
Assumptions
2007
 
2007
2006
2005
Valuation interest rate
         
Term assurance
   
3.00%
3.00%
2.85%
Interest
4.06%
 
3.00%
3.00%
2.85%
Unit growth
5.38%
 
3.50%
3.50%
2.85%
Expense inflation
3.00%
 
4.00%
4.00%
4.00%

Sample UK mortality rates, expressed as deaths per million per annum, for term assurance products (age 40).

Mortality
Male non-smoker
810
517
470
Male smoker
1,830
983
893
Female non-smoker
460
278
253
Female smoker
1,310
618
563

In 2007 the Group moved from the UK 80 series to the 00 series for mortality. In Europe there is an aggregate mortality rate of 1,117 deaths per million per annum (aged 40).

Expenses:

 
2007
2006
2005
Pre-2000 products – RSA
per annum
per annum
per annum
Lifestyle protection plan
£25.18
£28.96
£29.81
Mortgage savings plan
£56.67
£65.15
£67.05
       
Pre-2000 products – NatWest Life
     
Term assurances
£26.01
£26.01
£26.79
Single premium unit-linked bonds
£23.17
£23.17
£23.86
       
Post-2000 products
     
Term assurances
£23.16
£23.16
£23.97
Guaranteed bonds
£25.71
£25.71
£26.92
 
179


 
Notes on the accounts continued

31 Risk management (continued)

Frequency and severity of claims – for contracts where death is the insured risk, the most significant factors that could increase the overall frequency of claims are epidemics or widespread changes in lifestyle, resulting in earlier or more claims than expected.

For contracts where survival is the insured risk, the most significant factor is continued improvement in medical science and social conditions that would increase longevity.

For contracts with fixed and guaranteed benefits and fixed future premiums, there are no mitigating terms and conditions that reduce the insurance risk accepted. Participating contracts can result in a significant portion of the insurance risk being shared with the insured party.

Sources of uncertainty in the estimation of future benefit payments and premium receipts – the Group uses base tables of standard mortality appropriate to the type of contract being written and the territory in which the insured person resides. These are adjusted to reflect the Group’s experience, mortality improvements and voluntary termination behaviour.

Sensitivity factor
Description of sensitivity factor applied
Interest rate and investment return
Change in market interest rates of ±1%.
 
The test allows consistently for similar changes to investment returns and
 
movements in the market value of backing fixed interest securities.
Expenses
Increase in maintenance expenses of 10%
Assurance mortality/morbidity
Increase in mortality/morbidity rates for assurance contracts of 5%
Annuitant mortality
Reduction in mortality rates for annuity contracts of 5%

The above UK sensitivity factors are applied via actuarial and statistical models, with the following impact on the financial statements.

         
Impact on profit and equity
 
         
2007
   
2006
 
Risk factor
 
Variability
     
£m
     
£m
 
Interest rates
    +1%       (18 )     (19 )
Interest rates
    –1%       15       23  
Expenses
    +10%       (5 )     (5 )
Assurance mortality/morbidity
    +5%       (8 )     (6 )
Annuitant mortality
    –5%              

Limitations of sensitivity analysis: the above tables demonstrate the effect of a change in a key UK assumption whilst other assumptions remain unaffected (assumptions related to ABN AMRO are not material). In reality, such an occurrence is unlikely, due to correlation between the assumptions and other factors. It should also be noted that these sensitivities are non-linear, and larger or smaller impacts should not be interpolated or extrapolated from these results. The sensitivity analyses do not take into consideration that assets and liabilities are actively managed and may vary at the time that any actual market movement occurs.
 
180

 
32 Capital resources

The Group’s regulatory capital resources at 31 December in accordance with Financial Services Authority (‘FSA’) definitions were as follows:

   
2007
   
2006
 
Composition of regulatory capital
   
£m
      £m  
Tier 1 capital:
               
Owners' equity and minority interests
    88,311       41,700  
Innovative tier 1 securities and preference shares transferred from subordinated liabilities
    6,919       4,900  
Goodwill capitalised and other intangible assets
    (48,492 )     (18,904 )
Regulatory and other adjustments
    (2,374 )     2,345  
Total qualifying tier 1 capital
    44,364       30,041  
                 
Tier 2 capital:
               
Unrealised gains on available-for-sale equities
    3,115       3,790  
Collective impairment allowances, net of taxes
    2,582       2,267  
Qualifying subordinated debt
    27,681       21,024  
Minority and other interests in tier 2 capital
    315       410  
Total qualifying tier 2 capital
    33,693       27,491  
                 
Total qualifying tier 3 capital
    200        
                 
Supervisory deductions:
               
Unconsolidated investments
    4,297       3,870  
Investments in other banks
    463       5,203  
Other deductions
    5,523       1,510  
Total regulatory capital
    67,974       46,949  

It is the Group’s policy to maintain a strong capital base, to expand it as appropriate and to utilise it efficiently throughout its activities to optimise the return to shareholders while maintaining a prudent relationship between the capital base and the underlying risks of the business. In carrying out this policy, the Group has regard to the supervisory requirements of the FSA. The FSA uses Risk Asset Ratio (“RAR”) as a measure of capital adequacy in the UK banking sector, comparing a bank’s capital resources with its risk-weighted assets (the assets and off-balance sheet exposures are ‘weighted’ to reflect the inherent credit and other risks); by international agreement, the RAR should be not less than 8% with a tier 1 component of not less than 4%. The Group has complied with the FSA’s capital requirements throughout the year.

A number of subsidiaries and sub-groups within the Group, principally banking and insurance entities, are subject to various individual regulatory capital requirements in the UK and overseas.
 
181

 
Notes on the accounts continued

33 Memorandum items

Contingent liabilities and commitments

The amounts shown in the table below are intended only to provide an indication of the volume of business outstanding at 31 December. Although the Group is exposed to credit risk in the event of non-performance of the obligations undertaken by customers, the amounts shown do not, and are not intended to, provide any indication of the Group’s expectation of future losses.

   
More than
More than
     
   
1 year but
3 years but
     
 
Less than
less than
less than
Over
   
 
1 year
3 years
5 years
5 years
2007
2006
Group
£m
£m
£m
£m
£m
£m
Contingent liabilities:
           
Guarantees and assets pledged as collateral security
27,943
5,626
2,226
10,646
46,441
10,725
Other contingent liabilities
7,954
2,073
1,456
3,996
15,479
9,121
 
35,897
7,699
3,682
14,642
61,920
19,846
Commitments:
           
Undrawn formal standby facilities, credit lines and
           
other commitments to lend
           
– less than one year
184,791
184,791
140,742
– one year and over
16,456
38,966
58,405
37,070
150,897
101,913
Other commitments
2,001
324
165
1
2,491
2,402
 
203,248
39,290
58,570
37,071
338,179
245,057

Banking commitments and contingent obligations, which have been entered into on behalf of customers and for which there are corresponding obligations from customers, are not included in assets and liabilities. The Group’s maximum exposure to credit loss, in the event of non-performance by the other party and where all counterclaims, collateral or security proves valueless, is represented by the contractual nominal amount of these instruments included in the table. These commitments and contingent obligations are subject to the Group’s normal credit approval processes.

Contingent liabilities

Guarantees – the Group gives guarantees on behalf of customers. A financial guarantee represents an irrevocable undertaking that the Group will meet a customer’s obligations to third parties if the customer fails to do so. The maximum amount that the Group could be required to pay under a guarantee is its principal amount as disclosed in the table above. The Group expects most guarantees it provides to expire unused.

Other contingent liabilities – these include standby letters of credit, supporting customer debt issues and contingent liabilities relating to customer trading activities such as those arising from performance and customs bonds, warranties and indemnities.

Commitments

Commitments to lend – under a loan commitment the Group agrees to make funds available to a customer in the future. Loan commitments, which are usually for a specified term may be unconditionally cancellable or may persist, provided all conditions in the loan facility are satisfied or waived. Commitments to lend include commercial standby facilities and credit lines, liquidity facilities to commercial paper conduits and unutilised overdraft facilities.

Other commitments – these include documentary credits, which are commercial letters of credit providing for payment by the Group to a named beneficiary against presentation of specified documents, forward asset purchases, forward deposits placed and undrawn note issuance and revolving underwriting facilities, and other short-term trade related transactions.
 
182

 
Regulatory enquiries and investigations

In the normal course of business the Group and its subsidiaries co-operate with regulatory authorities in various jurisdictions in their enquiries or investigations into alleged or possible breaches of regulations.

As previously disclosed by ABN AMRO, the United States Department of Justice has been conducting a criminal investigation into ABN AMRO’s dollar clearing activities, Office of Foreign Assets Control compliance procedures and other Bank Secrecy Act compliance matters. ABN AMRO has cooperated and continues to cooperate fully with the investigation. Prior to the acquisition by the Group, ABN AMRO had reached an agreement in principle with the Department of Justice that would resolve all presently known aspects of the ongoing investigation by way of a Deferred Prosecution Agreement in return for a settlement payment by ABN AMRO of US$500 million (which amount was accrued by ABN AMRO in its interim financial statements for the six months ended 30 June 2007). Negotiations are continuing to enable a written agreement to be concluded.

Certain of the Group’s subsidiaries have received requests for information from various US governmental agencies and self-regulatory organisations including in connection with sub-prime mortgages and securitisations, collateralised debt obligations and synthetic products related to sub-prime mortgages. The Group and its subsidiaries are cooperating with these various requests for information and investigations.

Trustee and other fiduciary activities

In its capacity as trustee or other fiduciary role, the Group may hold or place assets on behalf of individuals, trusts, companies, pension schemes and others. The assets and their income are not included in the Group’s financial statements. The Group earned fee income of £695 million (2006 – £472 million; 2005 – £366 million) from these activities.

Litigation

Proceedings, including consolidated class actions on behalf of former Enron securities holders, have been brought in the United States against a large number of defendants, including the Group, following the collapse of Enron. The claims against the Group could be significant; the class plaintiff’s position is that each defendant is responsible for an entire aggregate damage amount less settlements – they have not quantified claimed damages against the Group in particular. The Group considers that it has substantial and credible legal and factual defences to these claims and will continue to defend them vigorously. Recent Supreme Court and Fifth Circuit decisions provide further support for the Group’s position. The Group is unable reliably to estimate the liability, if any, that might arise or its effect on the Group’s consolidated net assets, its operating results or cash flows in any particular period.

On 27 July 2007, following discussions between the Office of Fair Trading (‘OFT’), the Financial Ombudsman Service, the Financial Services Authority and all the major UK banks (including the Group) in the first half of 2007, the OFT issued proceedings in a test case against the banks including the Group to determine the legal status and enforceability of certain charges relating to unauthorised overdrafts. The hearing of the test case commenced on 17 January 2008. The Group maintains that its charges are fair and enforceable and is defending its position vigorously. It cannot, however, at this stage predict with any certainty the outcome of the test case and is unable reliably to estimate the liability, if any, that may arise or its effect on the Group’s consolidated net assets, operating results or cash flows in any particular period.

Members of the Group are engaged in other litigation in the United Kingdom and a number of overseas jurisdictions, including the United States, involving claims by and against them arising in the ordinary course of business. The Group has reviewed these other actual, threatened and known potential claims and proceedings and, after consulting with its legal advisers, does not expect that the outcome of these other claims and proceedings will have a material adverse effect on its consolidated net assets, operating results or cash flows in any particular period.

Additional contingent liabilities arise in the normal course of the Group’s business. It is not anticipated that any material loss will arise from these transactions.
 
183

 
Notes on the accounts continued

34 Net cash inflow from operating activities

   
Group
   
Company
 
   
2007
   
2006
   
2005
   
2007
   
2006
   
2005
 
     
£m
      £m       £m       £m       £m       £m  
Operating profit before tax
    9,900       9,186       7,936       2,372       3,486       1,932  
(Increase)/decrease in prepayments and accrued income
    (662 )     322       1,064       (1 )           4  
Interest on subordinated liabilities
    1,542       1,386       1,271       470       520       583  
(Decrease)/increase in accruals and deferred income
    (818 )     515       (1,200 )           (27 )     8  
Provisions for impairment losses
    2,128       1,877       1,707                    
Loans and advances written-off net of recoveries
    (1,781 )     (1,626 )     (1,870 )                  
Unwind of discount on impairment losses
    (166 )     (142 )     (144 )                  
Profit on sale of property, plant and equipment
    (741 )     (216 )     (91 )                  
(Profit)/loss on sale of subsidiaries and associates
    (67 )     (44 )     80                    
Profit on sale of securities
    (544 )     (369 )     (667 )                  
Charge for defined benefit pension schemes
    489       580       462                    
Cash contribution to defined benefit pension schemes
    (599 )     (536 )     (452 )                  
Other provisions utilised
    (211 )     (42 )     (34 )                  
Depreciation and amortisation
    1,970       1,678       1,825                    
Elimination of foreign exchange differences
    (10,282 )     4,516       (3,060 )     (58 )     (22 )     (30 )
Other non-cash items
    (373 )     (1,395 )     (257 )     2       45       (116 )
Net cash (outflow)/inflow from trading activities
    (215 )     15,690       6,570       2,785       4,002       2,381  
(Increase)/decrease in loans and advances to banks and customers
    (90,829 )     (44,525 )     (36,778 )     (8 )     346       (14 )
Increase in securities
    (26,167 )     (16,703 )     (28,842 )                  
(Increase)/decrease in other assets
    (384 )     671       (2,390 )           2       5  
(Increase)/decrease in derivative assets
    (134,356 )     (21,018 )     (5,758 )     (173 )     55       50  
Changes in operating assets
    (251,736 )     (81,575 )     (73,768 )     (181 )     403       41  
Increase/(decrease) in deposits by banks and customers
    81,645       63,091       32,424       4,677       (164 )     832  
Increase in insurance liabilities
    2,706       244       620                    
Increase/(decrease) in debt securities in issue
    59,735       (4,457 )     24,147       10,936       (803 )     1,328  
(Decrease)/increase in other liabilities
    (1,036 )     935       571       (7 )     14       (55 )
Increase/(decrease) in derivative liabilities
    128,874       21,674       5,161       137       42       (96 )
Increase in settlement balances and short positions
    8,073       4,068       10,326                    
Changes in operating liabilities
    279,997       85,555       73,249       15,743       (911 )     2,009  
Total income taxes (paid)/received
    (2,442 )     (2,229 )     (1,911 )     6       154       (18 )
Net cash inflow from operating activities
    25,604       17,441       4,140       18,353       3,648       4,413  
 
184


35 Analysis of the net investment in business interests and intangible assets

(a) Acquisition of ABN AMRO

On 17 October 2007, the Group, through its subsidiary RFS Holdings B.V. (‘RFS’), acquired 99% of the ordinary shares of ABN AMRO Holding N.V., the holding company of a major European banking group based in the Netherlands with subsidiaries that undertake commercial banking operations, investment banking and other related financial activities. The provisional fair values of ABN AMRO’s assets and liabilities at the date of acquisition and the consideration paid were as follows:

   
Pre-acquisition
         
Provisional
   
Recognised
 
   
carrying
   
Disposal
   
fair value
   
acquisition
 
   
amounts
   
groups (1)
   
adjustments (2)
   
values (2)
 
     
£m
     
£m
     
£m
     
£m
 
Cash and balances at central banks
    7,263       (186 )           7,077  
Loans and advances to banks
    120,120       (3,646 )           116,474  
Loans and advances to customers
    314,287       (26,158 )     (1,843 )     286,286  
Treasury and other eligible bills and debt and equity securities
    166,018       (3,804 )           162,214  
Derivatives
    86,695       (322 )           86,373  
Intangible assets
    4,239       (3,522 )     4,282       4,999  
Property, plant and equipment
    2,062       (747 )     175       1,490  
Other assets
    32,710       (7 )     1,357       34,060  
Assets of disposal groups (1)
    2,987       38,392       787       42,166  
                                 
Deposits by banks
    (160,906 )     2,808       (321 )     (158,419 )
Customer accounts
    (253,583 )     13,786       (152 )     (239,949 )
Debt securities in issue
    (134,630 )     5,937       776       (127,917 )
Settlement balances and short positions
    (44,748 )     36             (44,712 )
Derivatives
    (85,491 )     417             (85,074 )
Subordinated liabilities
    (11,748 )     868       685       (10,195 )
Other liabilities
    (21,268 )     271       (1,814 )     (22,811 )
Liabilities of disposal groups (1)
    (2,377 )     (24,123 )           (26,500 )
Net identifiable assets and liabilities
    21,630             3,932       25,562  
Minority interests
                            (242 )
Goodwill on acquisition (3)
                            23,255  
Consideration
                            48,575  
                                 
Satisfied by:
                               
Issue of 531 million ordinary shares of the company (4)
                            2,719  
Cash
                            45,786  
Fees and expenses relating to the acquisition
                            70  
Consideration
                            48,575  
                                 
Net cash:
                               
Cash consideration
                            45,856  
Cash acquired
                            (60,093 )
                              14,237  

 
Notes:
   
(1)  
Following an agreement between Santander and Banca Monte dei Paschi di Siena S.p.A., it was announced on 10 November 2007 that Banca Antonveneta SpA., excluding its subsidiary Interbanca will be sold by ABN AMRO to Banca Monte dei Paschi di Siena S.p.A. for consideration of €9 billion (£6.6 billion). The sale of ABN AMRO’s asset management business to Fortis received approval from the Managing Board of ABN AMRO on 23 November 2007. These businesses and ABN AMRO’s private equity business have been classified as disposal groups on the acquisition of ABN AMRO. In addition, under the terms of the Consortium and Shareholders’ Agreement, consortium members other than the Group have agreed to acquire, in due course, various ABN AMRO businesses including operations in Brazil, the commercial and retail businesses in the Netherlands, the private clients business and Interbanca.
   
(2)  
The initial accounting for the acquisition has been determined provisionally because of its complexity and the limited time available between the acquisition and the preparation of these financial statements.
   
(3)  
Goodwill arising on the acquisition is attributable to anticipated cost and revenue synergies and long-term earnings potential of the acquired businesses.
   
(4)  
Valued at an average price of 512p per ordinary 25p share based on the closing price on the trading day immediately prior to the date of exchange.
   
(5)  
ABN AMRO made a loss for the period since its acquisition of £123 million, of which £136 million was attributable to discontinued operations.
 
185

 
Notes on the accounts continued

35 Analysis of the net investment in business interests and intangible assets (continued)

(b) Other acquisitions and disposals

   
Group
 
   
2007
   
2006
   
2005
 
     
£m
     
£m
     
£m
 
Fair value given for businesses acquired
    (280 )     (21 )     (85 )
Cash and cash equivalents acquired
    5              
Non-cash consideration
                10  
Net outflow of cash in respect of purchases
    (275 )     (21 )     (75 )
                         
Cash and cash equivalents in businesses sold
    21       229       10  
Other assets sold
    16       36       208  
Non-cash consideration
    (2 )     (1 )     (30 )
Profit/(loss) on disposal
    67       44       (80 )
Net inflow of cash in respect of disposals
    102       308       108  
Dividends received from joint ventures
    11       29       16  
Cash expenditure on intangible assets
    (435 )     (379 )     (345 )
Net outflow
    (597 )     (63 )     (296 )

Excluding the impact of the amortisation of fair value adjustments and funding costs, it is estimated that the Group would have reported total income of £40.7 billion and profit after tax from continuing operations for the year of £9.2 billion had all acquisitions occurred on 1 January 2007.

36 Interest received and paid

   
Group
   
Company
 
   
2007
   
2006
   
2005
   
2007
   
2006
   
2005
 
      £m       £m       £m       £m       £m       £m  
Interest received
    32,720       24,381       21,608       457       594       488  
Interest paid
    (18,976 )     (14,656 )     (11,878 )     (746 )     (632 )     (704 )
      13,744       9,725       9,730       (289 )     (38 )     (216 )
 
186


 
37 Analysis of changes in financing during the year

   
Group
   
Company
 
   
Share capital,
share premium
and paid-in equity
   
Subordinated liabilities
   
Share capital,
share premium
and paid-in equity
   
Subordinated liabilities
 
   
2007
   
2006
   
2007
   
2006
   
2007
   
2006
   
2007
   
2006
 
      £m       £m       £m       £m       £m       £m       £m       £m  
At 1 January
    13,297       12,603       27,654       28,274       13,297       12,603       8,194       9,242  
Issue of ordinary shares
    77       104                       77       104                  
Issue of other equity securities
    4,673       671                       4,673       671                  
Repurchase of ordinary shares
          (394 )                           (394 )                
Net proceeds from issue of
                                                               
subordinated liabilities
                    1,018       3,027                             399  
Repayment of subordinated liabilities
                    (1,708 )     (1,318 )                     (469 )     (547 )
Net cash inflow/(outflow) from financing
    4,750       381       (690 )     1,709       4,750       381       (469 )     (148 )
Acquisition of subsidiaries
    2,719             10,195             2,719                    
Currency translation and other adjustments
    159       313       820       (2,329 )     159       313       18       (900 )
At 31 December
    20,925       13,297       37,979       27,654       20,925       13,297       7,743       8,194  

38 Analysis of cash and cash equivalents

   
Group
   
Company
 
   
2007
   
2006
   
2005
   
2007
   
2006
   
2005
 
      £m       £m       £m       £m       £m       £m  
At 1 January
                                               
– cash
    28,378       25,476       23,723       11       30       60  
– cash equivalents
    43,273       27,073       26,298       646       1,096       249  
Acquisition of subsidiaries
    60,098                                
Net cash inflow/(outflow)
    17,206       19,102       2,528       916       (469 )     817  
At 31 December
    148,955       71,651       52,549       1,573       657       1,126  
                                                 
Comprising:
                                               
Cash and balances at central banks
    17,428       5,752       4,456                    
Treasury bills and debt securities
    6,818       1,596       998                    
Loans and advances to banks
    124,709       64,303       47,095       1,573       657       1,126  
Cash and cash equivalents
    148,955       71,651       52,549       1,573       657       1,126  

Certain subsidiary undertakings are required to maintain balances with the Bank of England which, at 31 December 2007, amounted to £439 million (2006 – £369 million). Certain subsidiary undertakings are required by law to maintain reserve balances with the Federal Reserve Bank in the US. Such reserve balances amounted to US$1 million at 31 December 2007 (2006 – US$13 million). ABN AMRO had mandatory reserve deposits of €6 million at 31 December 2007.
 
187

 
Notes on the accounts continued

39 Segmental analysis
 
(a) Divisions

The directors manage the Group primarily by class of business and present the segmental analysis on that basis. The Group’s activities are organised as follows:

·  
Global Banking & Markets is a leading banking partner to major corporations and financial institutions around the world, providing an extensive range of debt financing, risk management and investment services to its customers.
   
·  
RFS Holdings excluding minority interest comprises those activities of ABN AMRO that are attributable to the Group including investment banking, international cash payments and trade finance.
   
·  
UK Corporate Banking provides banking, finance and risk management services to UK corporate customers. Through its network of relationship managers across the country it distributes the full range of Corporate Markets’ products and services to companies.
   
·  
Retail comprises both the Royal Bank and NatWest retail brands, and a number of direct providers offering a full range of banking products and related financial services to the personal, premium and small business markets across several distribution channels. Retail also includes the Group’s non-branch based retail business, such as Tesco Personal Finance, that issues a comprehensive range of credit and charge cards to personal and corporate customers and provides card processing services for retail businesses.
   
·  
Wealth Management provides private banking and investment services to its global clients through Coutts Group, Adam & Company, The Royal Bank of Scotland International and NatWest Offshore.
   
·  
Ulster Bank Group brings together the Ulster Bank and First Active businesses. Retail Markets serves personal customers through both brands and Corporate Markets caters for the banking needs of business and corporate customers.
   
·  
Citizens is engaged in retail and corporate banking activities through its branch network in 13 states in the United States and through non-branch offices in other states. Citizens includes the two banks, RBS Citizens, NA and Citizens Bank of Pennsylvania. Citizens also includes RBS Lynk, our merchant acquiring business, and Kroger Personal Finance, the credit card joint venture with the second largest US supermarket group.
   
·  
RBS Insurance sells and underwrites retail and SME insurance over the telephone and internet, as well as through brokers and partnerships. Direct Line, Churchill and Privilege sell general insurance products direct to the customer. Through its International Division, RBS Insurance sells general insurance, mainly motor, in Spain, Germany and Italy. The Intermediary and Broker Division sells general insurance products through independent brokers.
   
·  
Manufacturing supports the customer-facing businesses and provides operational technology, customer support in telephony, account management, lending and money transmission, global purchasing, property and other services.
   
·  
RFS Holdings minority interest comprises those activities of ABN AMRO that are attributable to the other consortium banks including retail banking in the Netherlands and Brazil.

Segments charge market prices for services rendered to other parts of the Group with the exception of Manufacturing and central items. The expenditure incurred by Manufacturing relates to costs principally in respect of the Group’s banking and insurance operations in the UK and Ireland. These costs reflect activities that are shared between the various customer-facing divisions. These shared costs and related assets and liabilities are not allocated to divisions in the day-to-day management of the businesses but are allocated to customer-facing divisions for financial reporting purposes on a basis the directors consider to be reasonable. Funding charges between segments are determined by Group Treasury, having regard to commercial demands. The results of each division before amortisation of purchased intangible assets, integration costs and net gain on sale of strategic investments and subsidiaries, and where appropriate, allocation of Manufacturing costs (‘Contribution’) and after allocation of Manufacturing costs (‘Operating profit before tax’) are shown below.
 
188


   
Group
 
   
Net interest income
   
Non-interest income
   
Total
   
Operating expenses and insurance claims
   
Depreciation and amortisation
   
Impairment losses
   
Contribution
   
Allocation of Manufacturing costs
   
Operating profit before tax
 
2007
    £m       £m       £m       £m       £m       £m       £m       £m       £m  
Global Banking & Markets
    1,049       5,531       6,580       (2,254 )     (455 )     (39 )     3,832       (145 )     3,687  
RFS Holdings excluding
                                                                       
minority interest
    275       539       814       (816 )     (48 )     (65 )     (115 )           (115 )
UK Corporate Banking
    2,260       1,482       3,742       (836 )     (328 )     (180 )     2,398       (437 )     1,961  
Retail
    4,191       3,571       7,762       (2,468 )     (25 )     (1,196 )     4,073       (1,603 )     2,470  
Wealth Management
    569       459       1,028       (455 )     (11 )     (4 )     558       (145 )     413  
Ulster Bank
    923       374       1,297       (437 )     (24 )     (104 )     732       (219 )     513  
Citizens
    1,975       1,147       3,122       (1,340 )     (118 )     (341 )     1,323             1,323  
RBS Insurance
    611       5,045       5,656       (4,708 )     (46 )           902       (219 )     683  
Manufacturing
    (175 )     36       (139 )     (2,223 )     (552 )           (2,914 )     2,914        
Central items
    (154 )     (174 )     (328 )     (436 )     15       (1 )     (750 )     (146 )     (896 )
RFS Holdings minority interest
    1,144       437       1,581       (1,056 )     (84 )     (198 )     243             243  
      12,668       18,447       31,115       (17,029 )     (1,676 )     (2,128 )     10,282             10,282  
Amortisation of intangibles
                      (40 )     (234 )           (274 )           (274 )
Integration cost
                      (48 )     (60 )           (108 )           (108 )
      12,668       18,447       31,115       (17,117 )     (1,970 )     (2,128 )     9,900             9,900  
                                                                         
2006
                                                                       
Global Banking & Markets
    1,113       5,718       6,831       (2,351 )     (472 )     (85 )     3,923       (144 )     3,779  
UK Corporate Banking
    2,115       1,347       3,462       (742 )     (338 )     (189 )     2,193       (431 )     1,762  
Retail
    4,108       3,458       7,566       (2,396 )     (30 )     (1,310 )     3,830       (1,580 )     2,250  
Wealth Management
    496       393       889       (415 )     (11 )     (1 )     462       (144 )     318  
Ulster Bank
    812       313       1,125       (364 )     (21 )     (104 )     636       (215 )     421  
Citizens
    2,085       1,232       3,317       (1,398 )     (156 )     (181 )     1,582             1,582  
RBS Insurance
    511       5,168       5,679       (4,671 )     (44 )           964       (215 )     749  
Manufacturing
    (174 )     45       (129 )     (2,223 )     (520 )           (2,872 )     2,872        
Central items
    (470 )     (268 )     (738 )     (582 )     24       (8 )     (1,304 )     (143 )     (1,447 )
      10,596       17,406       28,002       (15,142 )     (1,568 )     (1,878 )     9,414             9,414  
Amortisation of intangibles
                            (94 )           (94 )           (94 )
Integration costs
                      (118 )     (16 )           (134 )           (134 )
      10,596       17,406       28,002       (15,260 )     (1,678 )     (1,878 )     9,186             9,186  
                                                                         
2005
                                                                       
Global Banking & Markets
    1,035       4,583       5,618       (1,814 )     (473 )     (139 )     3,192       (139 )     3,053  
UK Corporate Banking
    1,906       1,266       3,172       (646 )     (343 )     (196 )     1,987       (416 )     1,571  
Retail
    3,965       3,333       7,298       (2,393 )     (37 )     (1,135 )     3,733       (1,526 )     2,207  
Wealth Management
    439       345       784       (369 )     (14 )     (13 )     388       (139 )     249  
Ulster Bank
    713       290       1,003       (314 )     (25 )     (95 )     569       (208 )     361  
Citizens
    2,122       1,142       3,264       (1,407 )     (151 )     (131 )     1,575             1,575  
RBS Insurance
    461       5,028       5,489       (4,527 )     (27 )           935       (208 )     727  
Manufacturing
    (169 )     50       (119 )     (2,134 )     (523 )           (2,776 )     2,776        
Central items
    (554 )     (386 )     (940 )     (419 )     5       2       (1,352 )     (140 )     (1,492 )
      9,918       15,651       25,569       (14,023 )     (1,588 )     (1,707 )     8,251             8,251  
Amortisation of intangibles
                            (97 )           (97 )           (97 )
Integration costs
                      (318 )     (140 )           (458 )           (458 )
Net gain on sale of strategic
                                                                       
investments and subsidiaries
          333       333       (93 )                 240             240  
      9,918       15,984       25,902       (14,434 )     (1,825 )     (1,707 )     7,936             7,936  
 
189


Notes on the accounts continued

39 Segmental analysis (continued)

   
2007
   
2006
   
2005
 
         
Inter
               
Inter
               
Inter
       
   
External
   
segment
   
Total
   
External
   
segment
   
Total
   
External
   
segment
   
Total
 
Total revenue
    £m       £m       £m       £m       £m       £m       £m       £m       £m  
Global Banking & Markets
    12,512       9,614       22,126       11,419       7,638       19,057       8,501       3,623       12,124  
RFS Holdings excluding
                                                                       
minority interest
    2,845       399       3,244                                      
UK Corporate Banking
    7,277       44       7,321       5,962       18       5,980       6,104       101       6,205  
Retail
    12,041       1,895       13,936       11,143       1,612       12,755       10,698       1,516       12,214  
Wealth Management
    922       2,218       3,140       991       1,430       2,421       843       1,129       1,972  
Ulster Bank
    2,841       197       3,038       2,361       196       2,557       1,820       150       1,970  
Citizens
    5,528             5,528       5,872       2       5,874       4,878       4       4,882  
RBS Insurance
    6,333       89       6,422       6,365       82       6,447       6,194       67       6,261  
Manufacturing
    41       1       42       49       5       54       54       6       60  
Central items
    1,013       9,717       10,730       124       7,985       8,109       28       5,161       5,189  
RFS Holdings minority interest
    3,114       (399 )     2,715                                      
Eliminations
          (23,775 )     (23,775 )           (18,968 )     (18,968 )           (11,757 )     (11,757 )
      54,467             54,467       44,286             44,286       39,120             39,120  
Net gain on sale of strategic
                                                                       
investments
                                        333             333  
      54,467             54,467       44,286             44,286       39,453             39,453  

Note:

(1) Revenue represents total income included in the income statement grossed-up for interest payable and fees and commissions payable.

   
2007
   
2006
   
2005
 
         
Inter
               
Inter
               
Inter
       
   
External
   
segment
   
Total
   
External
   
segment
   
Total
   
External
   
segment
   
Total
 
Total income
    £m       £m       £m       £m       £m       £m     £m       £m       £m  
Global Banking & Markets
    8,578       (1,998 )     6,580       8,502       (1,671 )     6,831       6,338       (720 )     5,618  
RFS Holdings excluding
                                                                       
minority interest
    415       399       814                                      
UK Corporate Banking
    5,980       (2,238 )     3,742       5,231       (1,769 )     3,462       4,699       (1,527 )     3,172  
Retail
    8,175       (413 )     7,762       7,903       (337 )     7,566       7,556       (258 )     7,298  
Wealth Management
    (1,046 )     2,074       1,028       (507 )     1,396       889       (265 )     1,049       784  
Ulster Bank
    1,774       (477 )     1,297       1,278       (153 )     1,125       1,090       (87 )     1,003  
Citizens
    3,178       (56 )     3,122       3,399       (82 )     3,317       3,353       (89 )     3,264  
RBS Insurance
    5,649       7       5,656       5,662       17       5,679       5,501       (12 )     5,489  
Manufacturing
    (135 )     (4 )     (139 )     (108 )     (21 )     (129 )     (85 )     (34 )     (119 )
Central items
    (3,433 )     3,105       (328 )     (3,358 )     2,620       (738 )     (2,618 )     1,678       (940 )
RFS Holdings minority interest
    1,980       (399 )     1,581                                      
      31,115             31,115       28,002             28,002       25,569             25,569  
Net gain on sale of strategic
                                                                       
investments
                                        333             333  
      31,115             31,115       28,002             28,002       25,902             25,902  
 
 
Note:
   
(1)
Segmental results for 2006 and 2005 have been restated to reflect transfers of businesses between segments in 2007.

   
Group
 
   
Assets –
before
allocation of
Manufacturing assets
   
Allocation of
Manufacturing assets
   
Assets
   
Liabilities –
before
allocation of
Manufacturing liabilities
   
Allocation of
Manufacturing liabilities
   
Liabilities
   
Cost to
acquire fixed
assets and
intangible
assets – before
allocation of
Manufacturing assets
   
Allocation of
Manufacturing assets
   
Cost to
acquire
fixed assets
and intangible assets
 
2007
   
£m
      £m       £m       £m       £m        £m       £m       £m        £m  
Global Banking & Markets
    724,905       267       725,172       658,786             658,786       2,208       91       2,299  
RFS Holdings excluding
                                                                       
minority interest
    533,853             533,853       511,486             511,486                    
UK Corporate Banking
    102,728       460       103,188       88,214             88,214       1,320       131       1,451  
Retail
    116,755       2,968       119,723       102,145       1,076       103,221       26       480       506  
Wealth Management
    14,014       199       14,213       34,950             34,950       33       59       92  
Ulster Bank
    54,790       255       55,045       44,307             44,307       35       77       112  
Citizens
    80,390             80,390       67,901             67,901       171             171  
RBS Insurance
    12,439       419       12,858       8,935             8,935       92       113       205  
Manufacturing
    5,375       (5,375 )           1,950       (1,950 )           1,001       (1,001 )      
Central items
    14,818       807       15,625       74,596       874       75,470             50       50  
RFS Holdings minority interest
    240,452             240,452       215,823             215,823       675             675  
Group
    1,900,519             1,900,519       1,809,093             1,809,093       5,561             5,561  
 
190

 
   
Group
 
   
Assets –
before
allocation of
Manufacturing assets
   
Allocation of
Manufacturing assets
   
Assets
   
Liabilities –
before
allocation of
Manufacturing liabilities
   
Allocation of
Manufacturing liabilities
   
Liabilities
   
Cost to
acquire fixed
assets and
intangible
assets – before
allocation of
Manufacturing assets
   
Allocation of
Manufacturing assets
   
Cost to
acquire
fixed assets
and intangible assets
 
2006
   
£m
      £m       £m       £m       £m       £m       £m       £m       £m  
Global Banking & Markets
    498,267       228       498,495       444,496             444,496       2,069       14       2,083  
UK Corporate Banking
    88,694       417       89,111       80,254             80,254       1,284       46       1,330  
Retail
    113,383       3,546       116,929       92,981       1,014       93,995       13       186       199  
Wealth Management
    10,987       196       11,183       29,375             29,375       79       19       98  
Ulster Bank
    44,515       265       44,780       34,534             34,534       166       24       190  
Citizens
    82,531             82,531       69,770             69,770       203             203  
RBS Insurance
    12,252       397       12,649       9,085             9,085       83       54       137  
Manufacturing
    5,709       (5,709 )           1,884       (1,884 )           361       (361 )      
Central items
    15,094       660       15,754       63,563       870       64,433       482       18       500  
Group
    871,432             871,432       825,942             825,942       4,740             4,740  

   
2007
   
2006
 
Owners’ equity by division
   
£m
      £m  
Global Banking & Markets
    11,584       10,745  
RFS Holdings excluding minority interests
    18,162        
UK Corporate Banking
    7,619       6,987  
Retail
    5,977       6,057  
Wealth Management
    549       487  
Ulster Bank
    2,829       2,960  
Citizens
    11,001       11,765  
RBS Insurance
    2,646       2,461  
Manufacturing
    250       246  
Central items
    (7,579 )     (1,481 )
Group
    53,038       40,227  
 
 
Note:
   
(1)
Segmental results for 2006 have been restated to reflect transfers of businesses between segments in 2007.

Segmental analysis of goodwill is as follows:

   
Group
 
   
Global Banking & Markets
   
UK Corporate Banking
   
Retail
   
Wealth Management
   
Ulster Bank
   
Citizens
   
RBS Insurance
   
ABN AMRO
   
Central items
   
Total
 
     
£m
      £m       £m       £m       £m       £m       £m       £m       £m       £m  
At 1 January 2006
    31       55       263       137       414       7,444       1,064             9,415       18,823  
Currency translation and other adjustments
    4             (8 )     (7 )     (9 )     (904 )                       (924 )
Disposals
                      (3 )           (7 )                       (10 )
At 1 January 2007
    35       55       255       127       405       6,533       1,064             9,415       17,889  
Currency translation and other adjustments
    2       (7 )     10       7       38       (126 )     1       1,274             1,199  
Acquisitions
                                  66             23,255             23,321  
Transfer between divisions
                (54 )           54                                
Impairment of goodwill
                (40 )                                         (40 )
At 31 December 2007
    37       48       171       134       497       6,473       1,065       24,529       9,415       42,369  
 
191

 
Notes on the accounts continued

39 Segmental analysis (continued)

(b) Geographical segments

The geographical analyses in the tables below have been compiled on the basis of location of office where the transactions are recorded.

 
Group
 
UK
USA
Europe
 
Rest of the World
Total
2007
£m
£m
£m
 
£m
£m
Total revenue
33,743
8,570
8,140
 
4,014
54,467
             
Net interest income
8,350
2,054
1,510
 
754
12,668
Fees and commissions (net)
3,933
1,176
560
 
485
6,154
Income from trading activities
1,252
(486)
348
 
213
1,327
Other operating income
3,844
260
587
 
166
4,857
Insurance premium income (net of reinsurers’ share)
5,562
525
 
22
6,109
Total income
22,941
3,004
3,530
 
1,640
31,115
             
Operating profit before tax
7,761
719
1,136
 
284
9,900
             
Total assets
998,088
340,170
421,724
 
140,537
1,900,519
             
Total liabilities
962,364
326,499
392,028
 
128,202
1,809,093
             
Net assets attributable to equity owners and minority interests
35,724
13,671
29,696
 
12,335
91,426
             
Contingent liabilities and commitments
197,637
95,547
82,316
 
24,599
400,099
             
Cost to acquire property, plant and equipment and intangible assets
3,305
238
1,793
 
225
5,561
             
2006
           
Total revenue
29,162
9,411
4,683
 
1,030
44,286
             
Net interest income
7,541
2,278
709
 
68
10,596
Fees and commissions (net)
3,443
1,245
412
 
94
5,194
Income from trading activities
1,585
939
108
 
43
2,675
Other operating income
2,766
295
491
 
12
3,564
Insurance premium income (net of reinsurers’ share)
5,604
369
 
5,973
Total income
20,939
4,757
2,089
 
217
28,002
             
Operating profit before tax
6,038
2,334
785
 
29
9,186
             
Total assets
589,962
201,134
60,759
 
19,577
871,432
             
Total liabilities
568,492
187,143
56,662
 
13,645
825,942
             
Net assets attributable to equity owners and minority interests
21,470
13,991
4,097
 
5,932
45,490
             
Contingent liabilities and commitments
186,627
57,873
13,244
 
7,159
264,903
             
Cost to acquire property, plant and equipment and intangible assets
3,040
254
1,427
 
19
4,740
 
192


 
Group
 
UK
USA
Europe
Rest of the World
Total
2005
£m
£m
£m
£m
£m
Total revenue
27,461
7,562
3,650
780
39,453
           
Net interest income
6,942
2,225
713
38
9,918
Fees and commissions (net)
3,466
1,100
263
80
4,909
Income from trading activities
1,263
959
56
65
2,343
Other operating income
2,330
211
403
9
2,953
Insurance premium income (net of reinsurers’ share)
5,462
317
5,779
Total income
19,463
4,495
1,752
192
25,902
           
Operating profit before tax
5,278
2,032
602
24
7,936
           
Total assets
492,962
205,514
62,203
16,148
776,827
           
Total liabilities
473,581
191,189
58,527
15,986
739,283
           
Net assets attributable to equity owners and minority interests
19,381
14,325
3,676
162
37,544
           
Contingent liabilities and commitments
168,887
51,392
10,714
1,164
232,157
           
Cost to acquire property, plant and equipment and intangible assets
3,353
337
1,581
17
5,288

40 Directors’ and key management remuneration

 
Group
 
2007
2006
Directors’ remuneration
£000
£000
Non-executive directors – emoluments
1,081
998
Chairman and executive directors   – emoluments
16,461
19,448
    – contributions and allowances in respect of defined
   
contribution pension schemes
30
101
 
17,572
20,547
    – amounts receivable under long-term incentive plans
1,839
3,997
    – gains on exercise of share options
1,474
2
 
20,885
24,546

Retirement benefits are accruing to five directors (2006 – five) under defined benefit schemes, one (2006 – two) of whom also accrued benefits under defined contribution schemes.

The executive directors may also participate in the company’s executive share option and sharesave schemes and details of their interests in the company’s shares arising from their participation are given on page 85 . Details of the remuneration received by each director during the year and each director’s pension arrangements are given on pages 92 to 96.

Compensation of key management

The aggregate remuneration of directors and other members of key management during the year was as follows:

 
Group
 
2007
2006
 
£000
£000
Short-term benefits
37,763
41,003
Post-employment benefits
10,051
11,264
Other long-term
708
3,309
Share-based payments
5,165
2,787
 
53,687
58,363

 
193

 
Notes on the accounts continued

41 Transactions with directors, officers and others

(a)
At 31 December 2007, the amounts outstanding in relation to transactions, arrangements and agreements entered into by authorised institutions in the Group, as defined in UK legislation, were £527,021 in respect of loans to 15 persons who were directors of the company (or persons connected with them) at any time during the financial period.

(b)
For the purposes of IAS 24 ‘Related Party Disclosures’, key management comprise directors of the company and members of the Group Executive Management Committee.

The captions in the Group’s primary financial statements include the following amounts attributable, in aggregate, to key management:

 
2007
2006
 
£000
£000
Loans and advances to customers
2,023
2,188
Customer accounts
13,309
18,575

Key management have banking relationships with Group entities which are entered into in the normal course of business and on substantially the same terms, including interest rates and security, as for comparable transactions with other persons of a similar standing or, where applicable, with other employees. These transactions did not involve more than the normal risk of repayment or present other unfavourable features.

Key management had no reportable transactions or balances with the company except for dividends.

42 Related parties

(a)  
Group companies provide development and other types of capital support to businesses in their roles as providers of finance. These investments are made in the normal course of business and on arm’s-length terms. In some instances, the investment may extend to ownership or control over 20% or more of the voting rights of the investee company. However, these investments are not considered to give rise to transactions of a materiality requiring disclosure under IAS 24.
   
(b)  
The Group recharges The Royal Bank of Scotland Group Pension Fund with the cost of administration services incurred by it. The amounts involved are not material to the Group.
   
(c)  
In accordance with IAS 24, transactions or balances between Group entities that have been eliminated on consolidation are not reported.
   
(d)  
The captions in the primary financial statements of the parent company include amounts attributable to subsidiaries. These amounts have been disclosed in aggregate in the relevant notes to the financial statements.

43 Post balance sheet events

There have been no significant events between the year end and the date of approval of these accounts which would require a change to or disclosure in the accounts.

194

 
 
Additional information

196
Financial summary
   
196
Amounts in accordance
 
with IFRS
   
205
Amounts in accordance
 
with UK GAAP
   
212
Exchange rates
   
213
Economic and monetary
 
environment
   
213
Supervision and regulation
   
215 Litigation
   
216 Investigations
   
217
Description of property
 
and equipment
   
217
Major shareholders
   
218
Material contracts
   
218
FSA Listing Rules disclosure
 
195

 
Additional information

Financial summary

The Group’s financial statements are prepared in accordance with IFRS as issued by the IASB. Selected data under IFRS for each of the four years ended 31 December 2007 are presented on page 196 to 204. Selected data under UK GAAP for each of the two years ended 31 December 2004 are presented on pages 205 to 211. The dollar financial information included below has been converted from sterling at a rate of £1.00 to US$1.9843, being the Noon Buying Rate on 31 December 2007.

Amounts in accordance with IFRS

 
2007
2007
2006
2005
2004
Summary consolidated income statement – IFRS
$m
£m
£m
£m
£m
Net interest income
25,137
12,668
10,596
9,918
9,071
Non-interest income (1)
36,604
18,447
17,406
15,984
14,320
Total income
61,741
31,115
28,002
25,902
23,391
Operating expenses (2, 3, 4)
28,643
14,435
12,480
11,946
10,362
Profit before other operating charges and impairment losses
33,098
16,680
15,522
13,956
13,029
Insurance net claims
9,231
4,652
4,458
4,313
4,260
Impairment losses
4,222
2,128
1,878
1,707
1,485
Operating profit before tax
19,645
9,900
9,186
7,936
7,284
Tax
4,072
2,052
2,689
2,378
1,995
Profit from continuing operations
15,573
7,848
6,497
5,558
5,289
Loss from discontinued operations, net of tax
270
136
Profit for the year
15,303
7,712
6,497
5,558
5,289
           
Profit attributable to:
         
Minority interests
324
163
104
57
177
Other owners
488
246
191
109
256
Ordinary shareholders
14,491
7,303
6,202
5,392
4,856

 
Notes:
   
(1)  
Includes gain on sale of strategic investment of £333 million in 2005.
   
(2)  
Includes loss on sale of subsidiaries of £93 million in 2005.
   
(3)  
Includes integration expenditure of £108 million in 2007 (2006 – £134 million; 2005 – £458 million; 2004 – £520 million).
   
(4)  
Includes purchased intangibles amortisation of £274 million in 2007 (2006 – £94 million; 2005 – £97 million; 2004 – £45 million).

 
2007
2007
2006
2005
2004
Summary consolidated balance sheet – IFRS
$m
£m
£m
£m
£m
Loans and advances
2,080,955
1,048,710
549,499
487,813
408,324
Debt securities and equity shares
653,734
329,453
140,755
130,266
98,631
Derivatives and settlement balances
702,440
353,999
124,106
101,668
23,482
Other assets
334,071
168,357
57,072
57,080
57,685
Total assets
3,771,200
1,900,519
871,432
776,827
588,122
           
Equity owners
105,243
53,038
40,227
35,435
33,905
Minority interests
76,173
38,388
5,263
2,109
3,492
Subordinated liabilities
75,362
37,979
27,654
28,274
20,366
Deposits
1,974,375
994,998
516,365
453,274
383,198
Derivatives, settlement balances and short positions
839,520
423,081
167,588
140,426
51,866
Other liabilities
700,527
353,035
114,335
117,309
95,295
Total liabilities and equity
3,771,200
1,900,519
871,432
776,827
588,122
 
196


The per share data in the table below have been restated for the effect of the bonus issue of ordinary shares in May 2007.

Other financial data based upon IFRS
2007
2006
2005
2004
Earnings per ordinary share – pence
76.4
64.9
56.5
52.5
Diluted earnings per ordinary share – pence (1)
75.7
64.4
56.1
52.0
Dividends per ordinary share – pence
32.2
25.8
20.2
17.5
Dividend payout ratio (2)
45%
46%
43%
38%
Share price per ordinary share at year end – £
4.44
6.64
5.85
5.84
Market capitalisation at year end – £bn
44.4
62.8
56.1
55.6
Net asset value per ordinary share – £
4.47
3.86
3.38
3.09
Return on average total assets (3)
0.63%
0.74%
0.73%
0.94%
Return on average ordinary shareholders’ equity (4)
18.8%
18.5%
17.5%
18.3%
Average owners’ equity as a percentage of average total assets
3.7%
4.4%
4.5%
5.9%
Risk asset ratio – Tier 1
7.3%
7.5%
7.6%
7.0%
Risk asset ratio – Total
11.2%
11.7%
11.7%
11.7%
Ratio of earnings to combined fixed charges and preference share dividends (5)
       
– including interest on deposits
1.44
1.62
1.67
1.88
– excluding interest on deposits
5.74
6.12
6.05
7.43
Ratio of earnings to fixed charges only (5)
       
– including interest on deposits
1.46
1.64
1.69
1.94
– excluding interest on deposits
6.53
6.87
6.50
9.70

 
Notes:
   
(1)  
All the convertible preference shares have a dilutive effect in 2007, 2006 and 2005 and as such have been included in the computation of diluted earnings per share. In 2004 their effect was anti-dilutive.
   
(2)  
Dividend payout ratio represents the interim dividend paid and final dividend proposed as a percentage of profit attributable to ordinary shareholders.
   
(3)  
Return on average total assets represents profit attributable to ordinary shareholders as a percentage of average total assets.
   
(4)  
Return on average ordinary shareholders’ equity represents profit attributable to ordinary shareholders expressed as a percentage of average ordinary shareholders’ equity.
   
(5)  
For this purpose, earnings consist of income before tax and minority interests, plus fixed charges less the unremitted income of associated undertakings (share of profits less dividends received). Fixed charges consist of total interest expense, including or excluding interest on deposits and debt securities in issue, as appropriate, and the proportion of rental expense deemed representative of the interest factor (one third of total rental expenses).
 
197

 
Additional information continued

Amounts in accordance with IFRS (continued)

Analysis of loans and advances to customers – IFRS

The following table analyses loans and advances to customers before provisions by remaining maturity, geographical area and type of customer. Overdrafts are included in the ‘Within 1 year’ category.

   
Within
1 year
 
After 1
but within
5 years
 
After
5 years
 
2007
Total
 
2006
   
2005
   
2004
 
      £m     £m     £m     £m     £m       £m       £m  
UK
                                               
Central and local government
    2,790     29     316     3,135     6,732       3,340       1,866  
Manufacturing
    7,836     3,584     2,032     13,452     11,051       11,615       6,292  
Construction
    6,427     2,443     1,332     10,202     8,251       7,274       5,024  
Finance
    64,624     4,283     1,783     70,690     25,017       27,091       24,638  
Service industries and business activities
    21,194     15,471     17,300     53,965     43,887       40,687       30,867  
Agriculture, forestry and fishing
    1,109     516     848     2,473     2,767       2,645       2,481  
Property
    15,236     17,596     17,219     50,051     39,296       32,899       26,448  
Individuals  – home mortgages
    19,394     1,183     53,339     73,916     70,884       65,286       57,535  
 – other
    23,525     2,425     2,236     28,186     27,922       26,323       26,459  
Finance leases and instalment credit
    2,476     6,045     7,111     15,632     14,218       13,909       13,044  
Accrued interest
    2,124     79     141     2,344     1,497       1,250        
Total domestic
    166,735     53,654     103,657     324,046     251,522       232,319       194,654  
Overseas residents
    51,758     23,242     23,845     98,845     69,242       52,234       48,183  
Total UK offices
    218,493     76,896     127,502     422,891     320,764       284,553       242,837  
                                                 
Overseas
                                               
US
    72,268     26,017     36,774     135,059     92,166       90,606       74,027  
Rest of the World
    112,130     52,621     112,987     277,738     57,896       45,951       34,555  
Total Overseas offices
    184,398     78,638     149,761     412,797     150,062       136,557       108,582  
Loans and advances to customers – gross
    402,891     155,534     277,263     835,688     470,826       421,110       351,419  
Loan impairment provisions
                      (6,438
)
  (3,933     (3,884     (4,168
Loans and advances to customers – net
                      829,250     466,893       417,226       347,251  
                                                 
Fixed rate
    149,685     62,985     139,227     351,897     115,240       100,748       101,227  
Variable rate
    253,206     92,549     138,036     483,791     355,586       320,362       250,192  
Loans and advances to customers – gross
    402,891     155,534     277,263     835,688     470,826       421,110       351,419  

Cross border exposures

Cross border exposures are defined as loans to banks and customers (including finance lease and instalment credit receivables) and other monetary assets, including non-local currency claims of overseas offices on local residents.

The Group monitors the geographical breakdown of these exposures based on the country of domicile of the borrower or guarantor of ultimate risk.

The table below sets out the Group’s cross border outstandings in excess of 0.75% of Group total assets (including acceptances), which totalled £1,900.5 billion at 31 December 2007 (2006 – £871.4 billion; 2005 – £776.8 billion). None of these countries has experienced repayment difficulties that have required refinancing of outstanding debt.

 
2007
2006
2005
 
£m
£m
£m
United States
91,653
43,718
34,246
France
65,430
18,136
13,402
Germany
51,123
20,130
18,395
Japan
31,922
7,725
*
Spain
31,651
9,341
7,392
Netherlands
27,707
12,407
8,026
Italy
23,925
7,506
*
Republic of Ireland
17,736
8,530
6,008
Cayman Islands
17,099
9,063
11,813
Norway
*
7,768
*
Switzerland
*
7,262
7,061
China
*
6,574
*

* Less than 0.75% of Group total assets.
 
198

 
Loan impairment provisions

For a discussion of the factors considered in determining the amount of the provisions, see ‘Loan impairment’ on page 58 and ‘Critical accounting polices – Loan impairment provisions’ on pages 113 and 114.

The following table shows the elements of loan impairment provisions.

   
IFRS
 
   
2007
   
2006
   
2005
   
2004
 
      £m       £m       £m       £m  
Provisions at the beginning of the year
                               
Domestic
    3,037       2,759       2,675       2,408  
Foreign
    898       1,128       1,470       1,477  
      3,935       3,887       4,145       3,885  
Currency translation and other adjustments
                               
Domestic
    5       (17 )     (7 )     (8 )
Foreign
    132       (44 )     58       (90 )
      137       (61 )     51       (98 )
Acquisitions of businesses
                               
Domestic
    10                   2  
Foreign
    2,200                   288  
      2,210                   290  
Amounts written-off
                               
Domestic
    (1,222 )     (1,360 )     (1,252 )     (901 )
Foreign
    (949 )     (481 )     (788 )     (548 )
      (2,171 )     (1,841 )     (2,040 )     (1,449 )
Recoveries of amounts written-off in previous years
                               
Domestic
    158       119       97       85  
Foreign
    232       96       75       59  
      390       215       172       144  
Charged to income statement
                               
Domestic
    1,420       1,663       1,376       960  
Foreign
    686       214       327       442  
      2,106       1,877       1,703       1,402  
Unwind of discount
                               
Domestic
    (150 )     (127 )     (130 )      
Foreign
    (16 )     (15 )     (14 )      
      (166 )     (142 )     (144 )      
Provisions at the end of the year (1)
                               
Domestic
    3,258       3,037       2,759       2,546  
Foreign
    3,183       898       1,128       1,628  
      6,441       3,935       3,887       4,174  
Gross loans and advances to customers
                               
Domestic
    324,046       251,522       232,319       194,654  
Foreign
    511,642       219,304       188,791       156,765  
      835,688       470,826       421,110       351,419  
Closing customer provisions as a % of gross loans and advances to customers (2)
                               
Domestic
    1.00 %     1.21 %     1.19 %     1.31 %
Foreign
    0.62 %     0.41 %     0.60 %     1.04 %
Total
    0.77 %     0.84 %     0.92 %     1.19 %
                                 
Customer charge to income statement as a % of gross loans and advances to customers
                               
Domestic
    0.44 %     0.66 %     0.59 %     0.49 %
Foreign
    0.13 %     0.10 %     0.17 %     0.28 %
Total
    0.25 %     0.40 %     0.40 %     0.40 %

 
Notes:
   
(1)  
Includes closing provisions against loans and advances to banks of £3 million (2006 – £2 million; 2005 – £3 million; 2004 – £6 million).
   
(2)  
Closing customer provisions exclude closing provisions against loans and advances to banks.
 
199

 
Additional information continued

Amounts in accordance with IFRS (continued)

Loan impairment provisions (continued)

The following table shows additional information in respect of the loan impairment provisions.

 
IFRS
 
2007
2006
2005
2004
 
£m
£m
£m
£m
         
Loans and advances to customers (gross)
835,688
470,826
421,110
351,419
         
Loan impairment provisions at end of year:
       
– customers
6,438
3,933
3,884
 
– banks
3
2
3
 
Specific provisions – customers
     
3,607
Specific provisions – banks
     
6
General provision
     
561
 
6,441
3,935
3,887
4,174
         
Average loans and advances to customers (gross)
567,900
445,766
402,473
299,430
         
As a % of average loans and advances to customers during the year:
       
Total customer provisions charged to income statement
0.37%
0.42%
0.42%
0.47%
         
Amounts written-off (net of recoveries) – customers
0.31%
0.36%
0.46%
0.44%

Analysis of closing loan impairment provisions

The following table analyses customer loan impairment provisions by geographical area and type of domestic customer.

 
IFRS
 
2007
 
2006
 
2005
 
2004
 
Closing
provision
% of loans
to total
loans
 
Closing
provision
% of loans
to total
loans
 
Closing
provision
% of loans
to total
loans
 
Closing
provision
% of loans
to total
loans
 
£m
%
 
£m
%
 
£m
%
 
£m
%
Domestic
                     
Central and local government
0.4
 
1.4
 
0.8
 
0.6
Manufacturing
93
1.6
 
94
2.4
 
138
2.8
 
127
1.8
Construction
75
1.2
 
63
1.8
 
74
1.7
 
71
1.4
Finance
52
8.4
 
33
5.3
 
104
6.4
 
54
7.0
Service industries and business activities
562
6.5
 
647
9.3
 
647
9.7
 
516
8.8
Agriculture, forestry and fishing
21
0.3
 
25
0.6
 
26
0.6
 
23
0.7
Property
85
6.0
 
70
8.3
 
63
7.8
 
64
7.5
Individuals  – home mortgages
36
8.8
 
37
15.1
 
36
15.5
 
32
16.4
– other
2,043
3.4
 
1,826
5.9
 
1,513
6.3
 
1,277
7.5
Finance leases and instalment credit
132
1.9
 
103
3.0
 
88
3.3
 
122
3.7
Accrued interest
0.3
 
0.3
 
0.3
     
Total domestic
3,099
38.8
 
2,898
53.4
 
2,689
55.2
 
2,286
55.4
Foreign
2,289
61.2
 
442
46.6
 
652
44.8
 
1,321
44.6
Impaired book provisions
5,388
100.00
 
3,340
100.0
 
3,341
100.0
   
100.0
Latent book provisions
1,050
   
593
   
543
       
Specific provisions
                 
3,607
 
General provision
                 
561
 
Total provisions
6,438
   
3,933
   
3,884
   
4,168
 
 
200


Analysis of write-offs

The following table analyses amounts written-off by geographical area and type of domestic customer.

 
IFRS
 
2007
2006
2005
2004
 
£m
£m
£m
£m
Domestic
       
Manufacturing
29
41
40
55
Construction
21
29
17
12
Finance
47
17
21
19
Service industries and business activities
190
212
176
163
Agriculture, forestry and fishing
4
5
4
9
Property
9
6
25
33
Individuals  – home mortgages
5
4
4
– others
909
1,021
948
516
Finance leases and instalment credit
13
24
15
90
Total domestic
1,222
1,360
1,250
901
Foreign
949
481
788
548
Total write-offs (1)
2,171
1,841
2,038
1,449

Note:
(1)
Excludes £2 million written-off in respect of loans and advances to banks in 2005.

Analysis of recoveries

The following table analyses recoveries of amounts written-off by geographical area and type of domestic customer.

 
IFRS
 
2007
2006
2005
2004
 
£m
£m
£m
£m
Domestic
       
Manufacturing
1
1
Construction
1
Finance
2
Service industries and business activities
7
5
2
1
Property
1
2
Individuals – home mortgages
1
Individuals – others
143
101
84
78
Finance leases and instalment credit
8
12
7
2
Total domestic
158
119
97
85
Foreign
232
96
75
59
Total recoveries
390
215
172
144
 
201


Additional information continued

Amounts in accordance with IFRS (continued)

Risk elements in lending and potential problem loans

The Group’s loan control and review procedures do not include the classification of loans as non-accrual, accruing past due, restructured and potential problem loans, as defined by the SEC in the US. The following table shows the estimated amount of loans that would be reported using the SEC’s classifications. The figures are stated before deducting the value of security held or related provisions.

IFRS require interest to be recognised on a financial asset (or a group of financial assets) after impairment at the rate of interest used to discount recoveries when measuring the impairment loss. Thus, interest on impaired financial assets is credited to profit or loss as the discount on expected recoveries unwinds. Despite this, such assets are not considered performing. All loans that have an impairment provision are classified as non-accrual. This is a change from practice in 2004 and earlier years where certain loans with provisions were classified as past due 90 days or potential problem loans (and interest accrued on them).

 
IFRS
 
2007
2006
2005
2004
 
£m
£m
£m
£m
Loans accounted for on a non-accrual basis (2) :
       
Domestic
5,599
5,420
4,977
3,658
Foreign
4,763
812
949
1,075
Total
10,362
6,232
5,926
4,733
Accruing loans which are contractually overdue 90 days or more as to principal or interest (3) :
       
Domestic
217
81
2
634
Foreign
152
24
7
79
Total
369
105
9
713
Loans not included above which are classified as ‘troubled debt restructurings’ by the SEC:
       
Domestic
2
14
Foreign
10
Total
2
24
Total risk elements in lending
10,731
6,337
5,937
5,470
         
Potential problem loans (4)
       
Domestic
63
47
14
173
Foreign
608
5
5
107
Total potential problem loans
671
52
19
280
         
Closing provisions for impairment as a % of total risk elements in lending
60%
62%
65%
76%
Closing provisions for impairment as a % of total risk elements in lending and potential problem loans
56%
62%
65%
72%
Risk elements in lending as a % of gross lending to customers excluding reverse repos
1.55%
1.55%
1.60%
1.83%

 
Notes:
   
(1)  
For the analysis above, ‘Domestic’ consists of the United Kingdom domestic transactions of the Group. ‘Foreign’ comprises the Group’s transactions conducted through offices outside the UK and through those offices in the UK specifically organised to service international banking transactions.
   
(2)  
All loans against which an impairment provision is held are reported in the non-accrual category.
   
(3)  
Loans where an impairment event has taken place but no impairment recognised. This category is used for fully collateralised non-revolving credit facilities.
   
(4)  
Loans for which an impairment event has occurred but no impairment provision is necessary. This category is used for fully collateralised advances and revolving credit facilities where identification as 90 days overdue is not feasible.

 
IFRS
 
2007
2006
2005
2004
 
£m
£m
£m
£m
Gross income not recognised but which would have been
       
recognised under the original terms of non-accrual and restructured loans
       
Domestic
390
370
334
235
Foreign
155
77
62
58
 
545
447
396
293
         
Interest on non-accrual and restructured loans included in net interest income
       
Domestic
165
142
130
58
Foreign
16
15
14
7
 
181
157
144
65
 
202


Analysis of deposits – product analysis

The following table shows the distribution of the Group’s deposits by type and geographical area:

 
IFRS
 
2007
2006
2005
 
£m
£m
£m
UK
     
Domestic:
     
Demand deposits – interest-free
43,721
39,149
28,833
  – interest-bearing
121,343
118,315
91,564
Time deposits – savings
41,185
31,656
27,091
   – other
207,247
80,496
73,097
Overseas residents:
     
Demand deposits – interest-free
563
573
396
  – interest-bearing
25,129
37,729
26,663
Time deposits – savings
605
1,122
1,108
   – other
87,437
51,568
53,997
Total UK offices
527,230
360,608
302,749
Overseas
     
Demand deposits – interest-free
27,959
12,173
13,248
  – interest-bearing
70,758
27,441
17,886
Time deposits – savings
52,381
19,049
21,691
   – other
316,670
97,094
97,700
Total overseas offices (see below)
467,768
155,757
150,525
Total deposits
994,998
516,365
453,274
       
Held-for-trading
125,916
104,249
66,712
Designated as at fair value through profit or loss
7,505
3,922
3,683
Amortised cost
861,577
408,194
382,879
Total deposits
994,998
516,365
453,274
       
Overseas
     
US
152,324
115,121
120,405
Rest of the World
315,444
40,636
30,120
Total overseas
467,768
155,757
150,525
 
203


Additional information continued

Amounts in accordance with IFRS (continued)

Short term borrowings

 
IFRS
 
2007
2006
2005
 
£m
£m
£m
Commercial paper
     
Outstanding at year end
78,612
12,675
14,110
Maximum outstanding at any month end during the year
81,187
14,402
16,853
Approximate average amount during the year
32,498
13,225
15,329
Approximate weighted average interest rate during the year
4.8%
4.9%
3.7%
Approximate weighted average interest rate at year end
5.5%
5.0%
4.2%
       
Other short term borrowings
     
Outstanding at year end
280,526
122,576
105,483
Maximum outstanding at any month end during the year
312,557
130,867
117,913
Approximate average amount during the year
188,326
112,008
100,681
Approximate weighted average interest rate during the year
4.6%
4.5%
3.4%
Approximate weighted average interest rate at year end
4.1%
4.5%
3.5%

Average interest rates during the year are computed by dividing total interest expense by the average amount borrowed. Average interest rates at year end are average rates for a single day and as such may reflect one-day market distortions which may not be indicative of generally prevailing rates. Original maturities of commercial paper are not in excess of one year. ‘Other short-term borrowings’ consist principally of borrowings in the money markets included within ‘Deposits by banks’ and ‘Customer accounts’ in the accounts, and generally have original maturities of one year or less.

Certificates of deposit and other time deposits

The following table shows details of the Group’s certificates of deposit and other time deposits over $100,000 or equivalent by remaining maturity.

 
Within
3 months
Over 3 months
but within
6 months
Over 6 months
but within
12 months
Over
12 months
2007
Total
 
£m
£m
£m
£m
£m
UK based companies and branches
         
Certificates of deposit
18,747
4,832
1,897
1,064
26,540
Other time deposits
98,943
6,467
3,734
12,085
121,229
           
Overseas based companies and branches
         
Certificates of deposit
39,039
6,797
2,213
27,683
75,732
Other time deposits
131,701
12,745
5,077
13,227
162,750
Total
288,430
30,841
12,921
54,059
386,251
 
204

 
Amounts in accordance with UK GAAP

 
2004
2003
Summary consolidated profit and loss account – UK GAAP
£m
£m
Net interest income
9,208
8,301
Non-interest income
13,546
10,980
Total income
22,754
19,281
Operating expenses excluding goodwill amortisation (1)
9,931
8,753
Goodwill amortisation
915
763
General insurance claims (net)
3,480
2,195
Profit before provisions
8,428
7,570
Provisions for bad and doubtful debts
1,428
1,461
Amounts written off fixed asset investments
83
33
Profit on ordinary activities before tax
6,917
6,076
Tax on profit on ordinary activities
2,155
1,888
Profit on ordinary activities after tax
4,762
4,188
Minority interests (including non-equity)
250
210
Preference dividends – non-equity
256
261
 
4,256
3,717
Additional Value Shares dividend – non-equity
1,463
Profit attributable to ordinary shareholders
4,256
2,254

Note:

(1)
Includes integration expenditure of £269 million in 2004 (2003 – £229 million).

 
2004
2003
Summary consolidated balance sheet – UK GAAP
£m
£m
Loans and advances to banks (net of provisions)
58,260
51,891
Loans and advances to customers (net of provisions)
345,469
252,531
Debt securities and equity shares
94,171
82,249
Intangible fixed assets
17,576
13,131
Other assets
67,991
54,626
Total assets
583,467
454,428
     
Called up share capital
822
769
Share premium account
12,964
8,175
Other reserves
10,856
11,307
Profit and loss account
7,223
5,847
Shareholders’ funds
31,865
26,098
Minority interests
3,829
2,713
Subordinated liabilities
20,366
16,998
Deposits by banks
99,081
67,323
Customer accounts
285,062
236,963
Debt securities in issue
58,960
41,016
Other liabilities
84,304
63,317
Total liabilities
583,467
454,428
 
205


Additional information continued

Amounts in accordance with UK GAAP (continued)

The per share data in the table below have been restated for the effect of the bonus issue of ordinary shares in May 2007.

Other financial data based upon UK GAAP
2004
2003
Earnings per ordinary share – pence
46.0
25.6
Diluted earnings per ordinary share – pence (1)
45.6
25.4
Dividends per ordinary share – pence
19.3
16.8
Dividend payout ratio (2)
43%
66%
Share price per ordinary share at period end – £
5.84
5.49
Market capitalisation at period end – £bn
55.6
48.8
Net asset value per ordinary share – £
2.87
2.61
Return on average total assets (3)
0.82%
0.51%
Return on average equity shareholders’ funds (4)
16.0%
9.8%
Average shareholders’ equity as a percentage
   
of average total assets
5.7%
5.9%
Risk asset ratio – Tier 1
7.0%
7.4%
  – Total
11.7%
11.8%
Ratio of earnings to combined fixed charges and preference
   
share dividends (5)
   
– including interest on deposits
1.84
1.95
– excluding interest on deposits
7.09
7.08
Ratio of earnings to fixed charges only (5)
   
– including interest on deposits
1.90
2.04
– excluding interest on deposits
9.26
9.73

 
Notes:
   
(1)  
Convertible preference shares have not been included in the computation of diluted earnings per share as their effect was anti-dilutive.
   
(2)  
Dividend payout ratio represents the interim dividend paid and final dividend proposed as a percentage of profit attributable to ordinary shareholders.
   
(3)  
Return on average total assets represents profit attributable to ordinary shareholders as a percentage of average total assets.
   
(4)  
Return on average equity shareholders’ funds represents profit attributable to ordinary shareholders expressed as a percentage of average equity shareholders’ funds.
   
(5)  
For this purpose, earnings consist of income before tax and minority interests, plus fixed charges less the unremitted income of associated undertakings (share of profits less dividends received). Fixed charges consist of total interest expense, including or excluding interest on deposits and debt securities in issue, as appropriate, and the proportion of rental expense deemed representative of the interest factor (one third of total rental expenses).
 
 
206

 
Analysis of loans and advances to customers

The following table analyses loans and advances to customers before provisions by geographical area and type of customer.

 
UK GAAP
 
2004
2003
 
£m
£m
UK
   
Central and local government
1,866
1,217
Manufacturing
6,292
6,384
Construction
5,024
3,960
Finance
25,157
18,948
Service industries and business activities
30,850
29,290
Agriculture, forestry and fishing
2,480
2,562
Property
26,445
19,670
Individuals – home mortgages
57,529
48,117
– other
27,863
25,526
Finance leases and instalment credit
13,083
11,703
Total domestic
196,589
167,377
Overseas residents
44,053
27,168
Total UK offices
240,642
194,545
     
Overseas
   
US
74,045
40,373
Rest of the World
35,004
21,535
Total overseas offices
109,049
61,908
Loans and advances to customers – gross
349,691
256,453
Provisions for bad and doubtful debts
(4,222)
(3,922)
Loans and advances to customers – net
345,469
252,531
     
Fixed rate
100,729
81,918
Variable rate
248,962
174,535
Loans and advances to customers – gross
349,691
256,453

Cross border exposures

The table below sets out the Group’s cross border outstandings in excess of 0.75% of Group total assets (including acceptances), which totalled £583.8 billion at 31 December 2004 (2003 – £455.0 billion). None of these countries has experienced repayment difficulties that have required refinancing of outstanding debt.

 
UK GAAP
 
2004
2003
 
£m
£m
United States
28,795
14,618
Germany
14,050
15,073
France
9,604
7,524
Netherlands
8,871
6,830
Cayman Islands
7,258
6,666
Spain
5,249
3,421
Japan
4,610
4,141
 
 
207


Additional information continued

Amounts in accordance with UK GAAP (continued)

Provisions for bad and doubtful debts

The following table shows the elements of provisions for bad and doubtful debts under UK GAAP.

 
UK GAAP
 
2004
2003
 
£m
£m
Provisions at the beginning of the year
   
Domestic
2,452
2,581
Foreign
1,477
1,346
 
3,929
3,927
Currency translation and other adjustments
   
Domestic
(8)
(2)
Foreign
(90)
(60)
 
(98)
(62)
Acquisitions of businesses
   
Domestic
2
Foreign
288
50
 
290
50
Amounts written-off
   
Domestic
(920)
(1,097)
Foreign
(548)
(422)
 
(1,468)
(1,519)
Recoveries of amounts written-off in previous years
   
Domestic
88
38
Foreign
59
34
 
147
72
Charged to profit and loss account
   
Domestic
986
932
Foreign
442
529
 
1,428
1,461
Provisions at the end of the year (1)
   
Domestic
2,600
2,452
Foreign
1,628
1,477
 
4,228
3,929
Gross loans and advances to customers
   
Domestic
196,589
167,377
Foreign
153,102
89,076
 
349,691
256,453
Closing customer provisions as a % of gross loans and advances to customers (2)
   
Domestic
1.32%
1.46%
Foreign
1.06%
1.65%
Total
1.21%
1.53%
     
Customer charge against profit as a % of gross loans and advances to customers
   
Domestic
0.50%
0.56%
Foreign
0.29%
0.59%
Total
0.41%
0.57%

 
Notes:
   
(1)  
Includes closing provisions against loans and advances to banks of £6 million in 2004 (2003 – £7 million).
   
(2)  
Closing customer provisions exclude closing provisions against loans and advances to banks.
 
208

 
The following table shows additional information with respect to the provisions for bad and doubtful debts under UK GAAP.

 
UK GAAP
 
2004
2003
 
£m
£m
Loans and advances to customers (gross)
349,691
256,453
     
Provisions at end of year:
   
Specific provisions – customers
3,648
3,356
   – banks
6
7
General provision
574
566
 
4,228
3,929
     
Customer provision at end of year as % of loans and
   
advances to customers at end of year:
   
Specific provisions
1.04%
1.31%
General provision
0.17%
0.22%
 
1.21%
1.53%
     
Average loans and advances to customers (gross)
298,150
245,798
     
As a % of average loans and advances to customers during the year:
   
Total customer provisions charged to profit and loss
0.48%
0.59%
     
Amounts written-off (net of recoveries) – customers
0.44%
0.59%

Analysis of closing provisions for bad and doubtful debts

The following table analyses customer provisions for bad and doubtful debts by geographical area and type of domestic customer.

 
UK GAAP
 
2004
 
2003
 
Closing
provision
% of loans
to total
loans
 
Closing
provision
% of loans
to total
loans
 
£m
%
 
£m
%
Domestic
         
Central and local government
0.5
 
0.5
Manufacturing
127
1.8
 
156
2.5
Construction
71
1.4
 
56
1.5
Finance
54
7.2
 
34
7.4
Service industries and business activities
516
8.8
 
599
11.4
Agriculture, forestry and fishing
23
0.7
 
20
1.0
Property
64
7.6
 
58
7.7
Individuals – home mortgages
32
16.5
 
35
18.8
– other
1,318
8.0
 
1,003
9.9
Finance leases and instalment credit
122
3.7
 
136
4.6
Total domestic
2,327
56.2
 
2,097
65.3
Foreign
1,321
43.8
 
1,259
34.7
Specific provisions
3,648
100.0
 
3,356
100.0
General provision
574
   
566
 
Total provisions
4,222
   
3,922
 
 
209


Additional information continued

Amounts in accordance with UK GAAP (continued)

Analysis of write-offs

The following table analyses amounts written-off by geographical area and type of domestic customer.

 
UK GAAP
 
2004
2003
 
£m
£m
Domestic
   
Manufacturing
55
99
Construction
12
22
Finance
19
54
Service industries and business activities
163
393
Agriculture, forestry and fishing
9
4
Property
33
6
Individuals – home mortgages
4
2
 – others
535
357
Finance leases and instalment credit
90
160
Total domestic
920
1,097
Foreign
548
422
Total write-offs
1,468
1,519

Analysis of recoveries

The following table analyses recoveries of amounts written-off by geographical area and type of domestic customer.

 
UK GAAP
 
2004
2003
 
£m
£m
Domestic
   
Manufacturing
1
Finance
2
Service industries and business activities
1
3
Individuals – home mortgages
1
 – others
81
26
Finance leases and instalment credit
2
9
Total domestic
88
38
Foreign
59
34
Total recoveries
147
72
 
210


Risk elements in lending and potential problem loans

The Group’s loan control and review procedures do not include the classification of loans as non-accrual, accruing past due, restructured and potential problem loans, as defined by the SEC in the US. The following table shows the estimated amount of loans that would be reported using the SEC’s classifications. The figures incorporate estimates and are stated before deducting the value of security held or related provisions.

 
UK GAAP
 
2004
2003
 
£m
£m
Loans accounted for on a non-accrual basis (3) :
   
Domestic
3,705
3,221
Foreign
1,075
1,211
Total
4,780
4,432
Accruing loans which are contractually overdue 90 days or more as to principal or interest (4) :
   
Domestic
646
561
Foreign
79
81
Total
725
642
Loans not included above which are classified as ‘troubled debt restructurings’ by the SEC:
   
Domestic
14
53
Foreign
10
30
Total
24
83
Total risk elements in lending
5,529
5,157
     
Potential problem loans (5)
   
Domestic
173
492
Foreign
107
99
Total potential problem loans
280
591
     
Closing provisions for bad and doubtful debts as a % of total risk elements in lending
76%
76%
Closing provisions for bad and doubtful debts as a % of total risk elements in lending and potential problem loans
73%
68%
Risk elements in lending as a % of gross loans and advances to customers excluding reverse repos
1.86%
2.22%

 
Notes:
   
(1)  
For the analysis above, ‘Domestic’ consists of the UK domestic transactions of the Group. ‘Foreign’ comprises the Group’s transactions conducted through offices outside the UK and through those offices in the UK specifically organised to service international banking transactions.
   
(2)  
The classification of a loan as non-accrual, past due 90 days or troubled debt restructuring does not necessarily indicate that the principal of the loan is uncollectable in whole or in part. Collection depends in each case on the individual circumstances of the loan, including the adequacy of any collateral securing the loan and therefore classification of a loan as non-accrual, past due 90 days or troubled debt restructuring does not always require that a provision be made against such a loan. In accordance with the Group’s provisioning policy for bad and doubtful debts, it is considered that adequate provisions for the above risk elements in lending have been made.
   
(3)  
The Group’s UK banking subsidiary undertakings account for loans on a non-accrual basis from the point in time at which the collectability of interest is in significant doubt. Certain subsidiary undertakings of the Group, principally Citizens, generally account for loans on a non-accrual basis when interest or principal is past due 90 days.
   
(4)  
Overdrafts generally have no fixed repayment schedule and consequently are not included in this category.
   
(5)  
Loans that are current as to the payment of principal and interest but in respect of which management has serious doubts about the ability of the borrower to comply with contractual repayment terms. Substantial security is held in respect of these loans and appropriate provisions have already been made in accordance with the Group’s provisioning policy for bad and doubtful debts.

 
UK GAAP
 
2004
2003
 
£m
£m
Gross income not recognised but which would have been
   
recognised under the original terms of non-accrual and restructured loans
   
Domestic
237
237
Foreign
58
55
 
295
292
     
Interest on non-accrual and restructured loans included in net interest income
   
Domestic
58
60
Foreign
7
3
 
65
63
 
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Additional information continued

Exchange rates

Except as stated, the following tables show, for the dates or periods indicated, the Noon Buying Rate in New York for cable transfers in sterling as certified for customs’ purposes by the Federal Reserve Bank of New York (the “Noon Buying Rate”):

 
April
March
February
January
December
November
US dollars per £1
2008
2008
2008
2008
2007
2007
Noon Buying Rate
   
 
     
High
1.9994 2.0311
1.9923
1.9895
2.0658
2.1104
Low
1.9627 1.9823
1.9405
1.9515
1.9774
2.0478

 
2007
2006
2005
2004
2003
Noon Buying Rate
         
Period end rate
1.9843
1.9586
1.7188
1.9160
1.7842
Average rate for the period (1)
2.0073
1.8582
1.8147
1.8356
1.6450
           
Consolidation rate (2)
         
Period end rate
2.0043
1.9651
1.7214
1.9346
1.7857
Average rate for the period
2.0015
1.8436
1.8198
1.8325
1.6354

  Notes:
   
(1)  
The average of the Noon Buying Rates on the last business day of each month during the period.
   
(2)  
The rates used by the Group for translating US dollars into sterling in the preparation of its financial statements.
   
(3)  
On  12 May 2008, the Noon Buying Rate was £1.00 = US$ 1.9616 .
 
212

 
Economic and monetary environment

The Group’s earnings are affected by the economic and monetary environment in its key markets (UK, US, Eurozone and Asia Pacific).

Global financial markets entered a period of unprecedented strain in the second half of 2007, with reference interbank lending rates spiking sharply and parts of the short-term money market seizing up. This temporarily tightened monetary conditions, affecting credit supply and denting investor risk appetite, at a time when a slowdown in global economic activity had started. After a series of individual efforts, central banks in Canada, the Eurozone, Switzerland, the UK and the US intervened in concert to improve liquidity conditions in money markets in December. This measure was successful in bringing interest rate spreads in interbank markets back towards historic averages, but uncertainties about the full impact on the real economy and the future evolution of debt markets remain.

The UK interest rate cycle peaked in 2007, with the Monetary Policy Committee (MPC) first hiking the Bank Rate from 5% to 5.75% in three successive 25bps moves in January, May and July, before cutting it back to 5.50% in December and most recently to 5.25% in February. The rate increases were due to a combination of above-trend growth at 3.1% and CPI-inflation exceeding the official target of 2% for most of the year on the back of high commodity prices. Upside risks to inflation over the medium-term prevailed, preventing the MPC from cutting more aggressively in response to the liquidity squeeze in financial markets in December. On balance, monetary conditions were probably in restrictive territory in 2007, which is expected to lead to slower growth in 2008. Sterling’s 6% depreciation on a trade-weighted basis only partly offset the dampening impact from strains in money markets and high inflation-adjusted interest rates, which only started to fall towards the end of the year.

US monetary conditions were close to neutral at the start of 2007, with policy rates on hold at 5.25% until the onset of the liquidity crisis in August. A marked slowdown in the US housing market, deterioration in consumer and business confidence and the liquidity squeeze in financial markets prompted the Federal Open Market Committee (FOMC) to bring the federal funds rate down to 4.25% by the end of the year. Despite a 10% decline in the value of the dollar on a trade-weighted basis and the resulting stimulus for US exports, the overall outlook for the US economy darkened materially in the first two months of 2008. The FOMC continued to react aggressively in the face of more evidence of downside risks to economic growth, and further reduced the policy rate by 125bps at two meetings in January, bringing it to 3.00% at the end of February 2008. Even though CPI-inflation ran above 4% by the end of 2007, US bond markets did not seem overly concerned about rising inflationary pressure in the longer term, as the long-end of the yield curve shifted downwards too.

Against the backdrop of robust demand, and an upward trend in CPI-inflation, the European Central Bank raised the official refinancing rate twice in the first half of 2007, from 3.5% to 4%, and staying on hold for the rest of the year. Rapid economic growth in emerging market economies resulted in strong demand for Eurozone export goods, despite a 5% trade-weighted appreciation of the euro. Overall, the Eurozone appeared to be less affected by the liquidity squeeze than the UK or the US, partly because domestic demand had been less reliant on credit.

Asia Pacific was the most dynamic region in 2007, with economic growth outpacing the rate of expansion recorded in other regions. Exports remained the main driver of economic growth, resulting in a large current account surplus, and corresponding inflows of foreign exchange into the region. Some countries in the region continued to manage their currencies, to prevent appreciation. This loosening of monetary conditions boosted domestic investment. Inflationary pressures started to emerge, possibly requiring a tighter stance of monetary policy further out.

In addition to influencing the level of effective demand countries face, exchange rates affect earnings reported by the Group’s non-UK subsidiaries, and the value of non-sterling denominated assets and liabilities. Sterling remained strong against the dollar in 2007, gaining another 1%, but slipped by 8% against the euro. These movements have mixed effects on the Group’s reported earnings, assets and liabilities, boosting their sterling-value when denominated in euro but depressing their sterling-value when denominated in dollars.

Supervision and regulation

1. United Kingdom

1.1          Authorised firms in the Group

The UK Financial Services Authority (FSA) is the consolidated supervisor of the Group and the Royal Bank. As at 31 December 2007, 31 companies in the Group (excluding subsidiaries of the ABN AMRO Group), spanning a range of financial services sectors (banking, insurance and investment business), were authorised to conduct financial activities regulated by the FSA.

The UK authorised banks in the Group include the Royal Bank, NatWest, Coutts & Co and Ulster Bank Ltd. Wholesale activities, other than Group Treasury activities, are concentrated in the Group’s Corporate Markets division and are undertaken under the names of the Royal Bank and NatWest. UK retail banking activities are managed by the Retail Markets division. The exception is Ulster Bank Ltd, which is run as a separate division within the Group. Ulster Bank Ltd provides banking services in Northern Ireland while the banking service to the Republic of Ireland is provided by Ulster Bank Ireland Ltd which is primarily supervised by the Irish Financial Services Regulatory Authority.
 
213

 
Additional information continued
 
 
Investment management business is principally undertaken by companies in the Retail Markets division, including Adam & Company Investment Management Limited, and in the Corporate Markets division, RBS Asset Management Limited.

General insurance business is principally undertaken by companies in the RBS Insurance division, including Direct Line Insurance plc and Churchill Insurance Company Limited. Life assurance business is undertaken by Royal Scottish Assurance plc and National Westminster Life Assurance Limited (with the Group’s partner, the AVIVA Group) and Direct Line Life Insurance Company Limited.
 
1.2          Regulatory development and implementation.

Basel II is the most significant change to regulation of the banking industry for many years and will have a lasting effect on our relationships with customers, investors and other key stakeholders. The FSA in the UK has endorsed the Group’s approach to managing credit risk under Basel II. This puts us among the small number of UK financial services organisations that are using Advanced Internal Ratings Based approach for the calculation of credit risk capital requirements from 1 January 2008. From 2008, the Group will apply the Standardised Approach for operational risk, migrating to the Advanced Measurement Approach (AMA) in line with the US timescales. The Group has implemented Pillar 2 and Pillar 3 in line with regulatory requirements.

In addition, the Group successfully implemented the Markets in Financial Instruments Directive (‘MiFID’) by the implementation date of 1 November 2007. MiFID established a comprehensive legislative framework at the European level, which is now implemented in the UK, for the establishment and conduct of investment firms, multilateral trading facilities and regulated markets.
 
The FSA’s high level principles require all regulated firms to treat their customers fairly and a specific industry wide project on Treating Customers Fairly (‘TCF’) was launched in 2004. The FSA emphasised that TCF will be a key area of focus for the regulator over the coming years. In the summer of 2007 it followed this up by setting out specific targets that it would expect all firms to meet during 2008 in relation to management information required to evidence TCF embeddedness. The Group already had several underlying principles built into the existing customer proposition which clearly demonstrated the concept of fairness in action. These fundamental business values include demonstrating fairness, transparency and honesty throughout the whole relationship with our customers, ensuring that any representations we make are clear, fair and not misleading, and having mechanisms in place to avoid things going wrong and correct any deficiencies.

UK FSA authorised firms must also comply with rules designed to reduce the scope for firms to be used for financial crime and in particular money laundering. Revised Joint Money Laundering Steering Group Guidance Notes were issued on 13 November 2007 to take into account the new Money Laundering Regulations 2007. These Regulations came into force on 15 December 2007 and implemented the EU’s Third Money Laundering Directive. Amongst their other provisions, the Regulations endorse a risk based approach to combating money laundering, while also prescribing ‘enhanced due diligence’ for non face to face customers, ‘politically exposed persons’ (PEPs) and correspondent banking. Whilst for all material purposes the Group is already compliant – these provisions having been anticipated in industry guidance for some time – internal processes are continually reviewed to ensure best practice standards are met. In particular, the Group has issued new internal policy guidelines based on the regulations and supporting industry guidance against which all divisions have undertaken a gap analysis as a basis for further action plans where necessary.

1.3          Information Commissioners Office

The Information Commissioner’s Office (ICO) is the UK’s independent public body set up to promote access to official information and to protect personal information. The ICO enforces the Data Protection Act 1998, the Freedom of Information Act 2000, the Privacy and Electronic Communications Regulations 2003 and the Environmental Information Regulations 2004, regulating the organisations that come within their remits. They promote awareness of information rights and obligations and ensure compliance. The Commissioner reports directly to Parliament and has the power to order compliance, using enforcement and prosecution. The Group takes data protection very seriously and follows the guidance provided by the ICO. The Group continues to improve its processes in line with changing guidelines and in order to meet customers increasing expectations in relation to information security.

2. International

2.1          ABN AMRO

The consolidated supervisor of ABN AMRO is the Dutch central bank, De Nederlandsche Bank (DNB). It operates partly as the Dutch central bank and prudential supervisor of banks and insurance companies; and also as part of the European System of Central Banks. Following the acquisition of ABN AMRO the Group now operates in over 50 countries.
 
214

 

2.2          United States

The Group is both a bank holding company and financial holding company within the meaning of the US Bank Holding Company Act of 1956. As such, it is subject to the regulation and supervision of the Board of Governors of the Federal Reserve System (the “Federal Reserve”). Among other things, the Group’s direct and indirect activities and investments in the United States are limited to those that are ‘financial in nature’ or ‘incidental’ or ‘complementary’ to a financial activity, as determined by the Federal Reserve. The Group is also required to obtain the prior approval of the Federal Reserve before acquiring, directly or indirectly, the ownership or control of more than 5% of any class of the voting shares of any US bank or bank holding company.

Under current Federal Reserve policy, the Group is required to act as a source of financial strength for its US bank subsidiaries. Among other things, this source of strength obligation could require the Group to inject capital into any of its US bank subsidiaries if any of them became undercapitalised.

The Group’s US bank and non-bank subsidiaries and RBS’s US branches are also subject to supervision and regulation by a variety of other U.S. regulatory agencies. As of 1 September 2007, Citizens Financial Group’s bank subsidiaries (with the exception of its state-chartered bank subsidiary in the State of Pennsylvania) were merged and consolidated into a single nationally chartered bank, RBS Citizens, NA. As a result, RBS Citizens, NA is now supervised by the Office of the Comptroller of the Currency, a bureau of the US Department of the Treasury charged with the regulation and supervision of nationally chartered banks. Citizens Financial Group remains under the supervision of the Federal Reserve as a bank holding company. Citizens Bank of Pennsylvania is subject to the regulation and supervision of the Pennsylvania Department of Banking and the US Federal Deposit Insurance Corporation. RBS’s New York branch is supervised by the New York State Banking Department, and its Connecticut branch is supervised by the Connecticut Department of Banking. Both branches are also subject to supervisory oversight by the Federal Reserve, through the Federal Reserve Bank of Boston.

The Group’s US insurance agencies are regulated by state insurance authorities. The Group’s US broker dealer, Greenwich Capital Markets, Inc., is subject to regulation and supervision by the US Securities and Exchange Commission and the Financial Industry National Regulatory Association (FINRA) with respect to its securities activities. With respect to its futures activities, Greenwich Capital Markets, Inc. is also subject to regulation and oversight by the US Commodity Futures Trading Commission and the Chicago Board of Trade.

The Group is subject to extensive regulations that impose obligations on financial institutions to maintain appropriate policies, procedures and controls to detect, prevent and report money laundering and terrorist financing and to ensure compliance with US economic sanctions against designated foreign countries, nationals and others. Anti-money laundering, anti-terrorism and economic sanctions regulations have become a major focus of US government policy relating to financial institutions and are rigorously enforced by US government agencies.

2.3          Other jurisdictions

The Group and Bank of China have established an exclusive strategic partnership. The Group and Bank of China have agreed to co-operate across a range of business activities, building on Bank of China’s distribution strength and the Group’s product skills in areas including credit cards, wealth management, corporate banking and personal lines insurance. The Group also continues to grow its other Asian activities, having recently set up new branches in the Middle East and Far East. As in all jurisdictions in which the Group undertakes business, it considers regulatory risk as a key component of is new products approval process to ensure that it meets with local regulatory requirements.

Litigation

As a participant in the financial services industry, the Group operates in a legal and regulatory environment that exposes it to potentially significant litigation risks. As a result, RBSG and other members of the Group are involved in various disputes and legal proceedings in the United Kingdom, the United States and other jurisdictions, including litigation. Such cases are subject to many uncertainties, and their outcome is often difficult to predict, particularly in the earlier stages of a case. Currently, the Group is involved in litigation arising out of its operations.

Other than as set out in this section, so far as the company is aware, neither the company nor any member of the Group is or has been engaged in nor has pending or threatened any governmental, legal or arbitration proceedings which may have or have had in the recent past (covering the 12 months immediately preceding the date of this document) a significant effect on the Group’s financial position or profitability.

United Kingdom

In common with other banks in the United Kingdom, the Royal Bank and NatWest have received claims and complaints from a large number of customers relating to the legal status and enforceability of current and historic contractual terms in personal current account agreements relating to unarranged overdraft and unpaid item charges (‘‘Relevant Charges’’) and seeking repayment of Relevant Charges that had been applied to their accounts in the past. The claims and complaints are based primarily on the common law penalty doctrine and the Unfair Terms in Consumer Contracts Regulations 1999 (the ‘‘Regulations’’). Because of the High Court test case referred to below, most existing and new claims in the County Courts are currently stayed and there is currently an FSA waiver of the complaints handling process and a standstill of Financial Ombudsman Service decisions.
 
215

 
On 27 July 2007, following discussions between the OFT, the Financial Ombudsman Service, the Financial Services Authority and major UK banks (including RBS), the OFT issued proceedings in a test case against the banks which was intended to determine certain preliminary issues concerning the legal status and enforceability of contractual terms relating to Relevant Charges.

The judgement on these preliminary issues was handed down on 24 April 2008. The judgement primarily addressed the contractual terms relating to Relevant Charges in personal current account (excluding basic bank account) agreements in force in early 2008 (‘‘Current Terms’’) and not contractual terms in historic personal current account agreements. The judgement held that the Current Terms used by the Royal Bank and NatWest (i) are not unenforceable as penalties, but (ii) are not exempt from assessment for fairness under the Regulations. The Group is considering whether to appeal any of the rulings contained in the judgement.

A High Court hearing has been arranged for 22 May 2008 at which the OFT, RBS and the other test case banks are expected to make submissions to the Court in relation to whether they wish to appeal the judgement, the implications of the judgement in the test case and arrangements for any remaining issues relevant to the customer claims and complaints to be determined in the test case in due course.

The issues relating to the legal status and enforceability of the Relevant Charges are complex. RBS maintains that its Relevant Charges are fair and enforceable and believes that it has a number of substantive and credible defences. The Group cannot, however, at this stage predict with any certainty if, or for how long, the stays, waiver and standstill referred to above will remain in place. Nor can it at this stage predict with any certainty the timing or substance of the final outcome of the customer claims and complaints, any appeals against the judgement handed down on 24 April 2008 and any further stages of the test case. It is unable reliably to estimate the liability, if any, that may arise as a result of or in connection with these matters or its effect on the Group’s consolidated net assets, operating results or cash flows in any particular period. Consistent with the Group’s obligations as a company admitted to the Official List, the Group will give further details in relation to the OFT litigation when they become available, including its potential impact on the Company.

United States

Proceedings, including consolidated class actions on behalf of former Enron securities holders, have been brought in the United States against a large number of defendants, including the Group, following the collapse of Enron. The claims against the Group could be significant; the class plaintiff’s position is that each defendant is responsible for an entire aggregate damage amount less settlements—they have not quantified claimed damages against the Group in particular. The Group considers that it has substantial and credible legal and factual defences to these claims and will continue to defend them vigorously. Recent decisions by the US Supreme Court and the US federal court for the Fifth Circuit provide further support for the Group’s position. The Group is unable reliably to estimate the liability, if any, that might arise or its effect on the Group’s consolidated net assets, its operating results or cash flows in any particular period.

Investigations

The Group’s businesses and earnings can be affected by the fiscal or other policies and other actions of various governmental and regulatory authorities in the United Kingdom, the European Union, the United States and elsewhere. There is continuing political and regulatory scrutiny of the operation of the retail banking and consumer credit industries in the United Kingdom and elsewhere. The nature and impact of future changes in policies and regulatory action are not predictable and are beyond the Group’s control but could have an adverse impact on the Group’s businesses and earnings.

European Union

In the European Union, these regulatory actions included an inquiry into retail banking in all of the then 25 member states by the European Commission’s Directorate General for Competition. The inquiry examined retail banking in Europe generally. On 31 January 2007, the European Commission announced that barriers to competition in certain areas of retail banking, payment cards and payment systems in the European Union had been identified. The European Commission indicated that it will use its powers to address these barriers and will encourage national competition authorities to enforce European and national competition laws where appropriate.

In 2007 the European Commission issued a judgement that MasterCard’s current multilateral interchange fee (‘‘MIF’’) arrangement for cross border payment card transactions with MasterCard and Maestro branded consumer credit and debit cards in the European Union are in breach of competition law. MasterCard is required by the decision to withdraw the relevant cross border MIFs by June 2008. The Group is waiting for MasterCard to report to member banks with its proposals for removing the cross border MIF for credit and debit card transactions. The Group also understands that MasterCard is intending to appeal the decision. Visa’s MIFs were temporarily allowed in 2002 by the European Commission up to 31 December 2007. On 27 March 2008, the European Commission opened a formal inquiry into Visa’s current MIF arrangements for cross border payment card transactions with Visa branded debit and consumer credit card charges in the European Union. There is no deadline for the closure of the inquiry.

United Kingdom

In the United Kingdom, in September 2005, the Office of Fair Trading (‘‘OFT’’) received a supercomplaint from the Citizens Advice Bureau relating to payment protection insurance (‘‘PPI’’). As a result, the OFT commenced a market study on PPI in April 2006. In October 2006, the OFT announced the outcome of the market study and, on 7 February 2007, following a period of consultation, the OFT referred the PPI market to the Competition Commission (‘‘CC’’) for an in-depth inquiry. This inquiry could continue for up to two years. Also, in October 2006, the Financial Services Authority published the outcome of its broad industry thematic review of PPI sales practices in which it concluded that some institutions fail to treat customers fairly.

In January 2006, the OFT commenced a review of the undertakings given following the conclusion of the CC inquiry in 2002 into the supply of banking services to small and medium enterprises (‘‘SMEs’’). On 21 December 2007, the CC published its decision to lift the temporary price controls imposed in 2003 on the United Kingdom’s four largest banks servicing SMEs (including RBS) and to retain certain behavioural undertakings.

The OFT has carried out investigations into Visa and MasterCard credit card interchange rates. The decision by the OFT in the MasterCard interchange case was set aside by the Competition Appeals Tribunal in June 2006. The OFT’s investigations in the Visa interchange case and a second MasterCard interchange case are ongoing. The outcome is not known, but these investigations may have an impact on the consumer credit industry in general and, therefore, on the Group’s business in this sector. On 9 February 2007, the OFT announced that it was expanding its investigation into interchange rates to include debit cards.

On 29 March 2007, the OFT announced that, following an initial review into bank current account charges, it had decided to conduct an in-depth study of UK retail bank pricing and a formal investigation into the fairness of bank current account charges. The findings of the OFT’s study and investigation are expected to be published later this year. Given the stage of the investigation, the Company cannot estimate the impact of any adverse outcome of the investigation upon it, if any. However, the Company is cooperating fully with the OFT to achieve resolution of the matters under investigation.

On 26 January 2007, the FSA issued a Statement of Good Practice relating to Mortgage Exit Administration Fees. On 1 March 2007, the Group adopted a policy of charging all customers the fee applicable at the time the customers took out the mortgage or, if later, varied their mortgage. The Company believes that it is currently in compliance with the Statement of Good Practice and will continue to monitor its performance against those standards.

On 26 April 2007, the Office of Rail Regulation referred the leasing of rolling stock for franchised passenger services and the supply of related maintenance services in the United Kingdom to the CC for an inquiry lasting up to two years. The Group owns the Angel Trains group, a rolling stock leasing business operating in this market. Given the stage of the investigation, the Company cannot estimate the impact of any adverse outcome of the investigation upon it, if any. The Company is cooperating fully with the Office of Rail Regulation and the CC to resolve the questions being considered.

On 15 May 2007, the CC published its final report into the supply of personal current account banking services in Northern Ireland. The Northern Ireland PCA Banking Market Investigation Order 2008 implementing the remedies (including, inter alia , measures designed to make switching current accounts between banks easier for depositors and requiring the provision of aggregate fees and other information to customers) set out in the report came into force on 22 February 2008. The Group owns Ulster Bank, which is active in the Northern Ireland current account market. The Company has responded to the remedies mandated by the Order and believes that it is currently in compliance with its obligations. The Company will continue to monitor its performance against those requirements.
 
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Additional information continued
 
United States

In July 2004, ABN AMRO signed a written agreement with the US regulatory authorities concerning ABN AMRO’s dollar clearing activities in the New York branch. In addition, in December 2005, ABN AMRO agreed to a Cease and Desist Order with the Dutch Central Bank and various US federal and state regulators. This involved an agreement to pay an aggregate civil penalty of US$75m and a voluntary endowment of $5m in connection with deficiencies in the US dollar clearing operations at ABN AMRO’s New York branch and OFAC compliance procedures regarding transactions originating at its Dubai branch. ABN AMRO and members of ABN AMRO’s management continue to provide information to law enforcement authorities in connection with ongoing criminal investigations relating to ABN AMRO’s dollar clearing activities, OFAC compliance procedures and other Bank Secrecy Act compliance matters. The Cease and Desist Order with the Dutch Central Bank was lifted on 26 July 2007. Although no written agreement has yet been reached and negotiations are ongoing, ABN AMRO has reached an agreement in principle with the US Department of Justice that would resolve all presently known aspects of the ongoing investigation. Under the terms of the agreement in principle, ABN AMRO and the United States would enter into a deferred prosecution agreement in which ABN AMRO would waive indictment and agree to the filing of information in the United States District Court charging it with certain violations of federal law based on information disclosed in an agreed factual statement. ABN AMRO would also agree to continue cooperating in the United States’ ongoing investigation and to settle all known civil and criminal claims currently held by the United States for the sum of US$500m. The precise terms of the deferred prosecution agreement are still under negotiation.

These compliance issues and the related sanctions and investigations have had, and will continue to have, an impact on ABN AMRO’s operations in the United States, including limitations on expansion. ABN AMRO is actively exploring all possible options to resolve these issues. The ultimate resolution of these compliance issues and related investigations and the nature and severity of possible additional sanctions cannot be predicted.

The New York State Attorney General has issued subpoenas to a wide array of participants in the sub-prime mortgage industry including mortgage originators, appraisers, due diligence firms, investment banks and rating agencies, focusing on the information underwriters obtained as part of the due diligence process from the independent due diligence firms and whether that information is adequately disclosed to investors. RBS Greenwich Capital has produced documents requested by the New York State Attorney General principally related to sub-prime loans that were pooled into one securitisation transaction.

In addition to the above, certain of the Group’s subsidiaries have received requests for information from various US governmental agencies and self-regulatory organisations including in connection with sub-prime mortgages and securitisations, collateralised debt obligations and synthetic products related to sub-prime mortgages. In particular, during March 2008 the Group was advised by the SEC that it had commenced a non-public, formal investigation relating to the Group’s US sub-prime securities exposure and US residential mortgage exposures. The company and its subsidiaries are co-operating with these various requests for information and investigations.
 
Description of property and equipment

The Group operates from a number of locations worldwide, principally in the UK. At 31 December 2007, the Royal Bank and NatWest had 649 and 1,629 retail branches, respectively, in the UK. Ulster Bank and First Active had a network of 282 branches in Northern Ireland and the Republic of Ireland. Citizens had 1,616 retail banking offices (including in-store branches) covering Connecticut, Delaware, Illinois, Indiana, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont. A substantial majority of the UK branches are owned by the Royal Bank, NatWest and their subsidiaries or are held under leases with unexpired terms of over 50 years. The Group’s principal properties include its headquarters at Gogarburn, Edinburgh, its principal offices in London at 135 and 280 Bishopsgate and the Drummond House administration centre located at South Gyle, Edinburgh.

Total capital expenditure on premises (excluding investment properties), computers and other equipment in the year ended 31 December 2007 was £1,792 million (2006 – £1,140 million; 2005 – £1,275 million).

Major shareholders

Details of major shareholders of the company’s ordinary and preference shares are given on page 79. As of 12 May, 2008, the holdings of major shareholders did not change, except for Legal and General Group plc, which held 465,895,376 ordinary shares or 4.64%.

There have been no significant changes in the percentage ownership of major shareholders of the company’s ordinary and preference shares during the three years ended 27 February 2008. All shareholders within a class of the company’s shares have the same voting rights. The company is not directly or indirectly owned or controlled by another corporation or any foreign government and the company is unaware of any arrangement which might result in a change of control.

At 27 February 2008, the directors of the company had options to purchase a total of 8,603,307 ordinary shares of the company. At 12 May, 2008, the directors of the company had options to purchase a total of 12,346,237 ordinary shares of the company.

As at 31 December 2007, almost all of the company’s US$ denominated preference shares and ADSs representing ordinary shares were held by shareholders registered in the US. All other shares were predominantly held by shareholders registered outside the US.
 
217

 
Material contracts

The company and its subsidiaries are party to various contracts in the ordinary course of business. During the year ended 31 December 2007, the company entered into a Consortium and Shareholders’ Agreement dated 28 May 2007, among the company, Banco Santander Central Hispano, S.A. Fortis N.V., Fortis SA/NV and RFS Holdings B.V., which governs the relationships amongst these parties in relation to the offers by RFS Holdings B.V. to the holders of ABN AMRO ordinary shares and American Depositary Shares, as more fully described in the section entitled ‘Summary of the Consortium and Shareholders’ Agreement’ included in the company’s Form F-4, as amended (Reg. No. 333-144752). Other than the aforementioned agreement, there have been no material contracts entered into outside the ordinary course of business.
 
Rights issue underwriting agreement
 
Pursuant to an underwriting agreement dated 22 April 2008 among the company, certain underwriters and the Royal Bank, the underwriters have agreed severally to procure subscribers for, or failing which themselves to subscribe for, new Ordinary Shares not taken up under the rights issue, in each case at the issue price of 200 pence per share. On 24 April 2008, pursuant to the terms of the underwriting agreement, the company appointed certain additional institutions as underwriters, who thereby became parties to the underwriting agreement.
 
In consideration of their services under the underwriting agreement, and subject to their obligations under the underwriting agreement having become unconditional and the underwriting agreement not having been terminated, the underwriters will be paid (i) a base fee of 1.50 per cent. of the issue price multiplied by the aggregate number of new Ordinary Shares and (ii) in the company’s sole discretion (as to payment and allocation) a discretionary fee equal to 0.25 per cent. of the issue price multiplied by the aggregate number of new Ordinary Shares, in each case, whether or not they are called upon to acquire or procure acquirers for any of the new Ordinary Shares under the underwriting agreement. Subject to the underwriters’ obligations under the underwriting agreement having become unconditional and the underwriting agreement not having been terminated, the company will pay the Royal Bank an aggregate bookrunning fee of 0.05 per cent. of the issue price multiplied by the aggregate number of new Ordinary Shares. Out of such fees (to the extent received by the underwriters) the underwriters will pay any sub-underwriting commissions (to the extent that sub-underwriters are or have been procured). The underwriters may arrange sub-underwriting for some, all or none of the new Ordinary Shares.
 
The company shall pay (whether or not the underwriters’ obligations under this underwriting agreement become unconditional) all costs and expenses of, or in connection with, the rights issue, the general meeting, the allotment and issue of the new ordinary shares and the underwriting agreement including (but not limited to) the UK Listing Authority and the London Stock Exchange and Euronext Amsterdam listing and trading fees, other regulatory fees and expenses, printing and advertising costs, postage, the registrar’s charges, its own and the Underwriters’ properly incurred legal and other out of pocket expenses, all accountancy and other professional fees, properly incurred public relations fees and expenses and all stamp duty and stamp duty reserve tax (if any) and other duties and taxes (other than corporation tax incurred by any of the underwriters on the commissions payable to them).
 
The obligations of the underwriters under the underwriting agreement are subject to certain conditions including, amongst others:
 
·  
shareholder approval which was granted at the general meeting held on 14 May 2008 (the “general meeting”);
 
·  
the underwriting agreement for the rights issue become unconditional in all respects save for the condition relating to admission of the new Ordinary Shares, nil paid, to the Official List of the UKLA and to trading on the London Stock Exchange; and
 
·  
such admission becoming effective by not later than 8.00 a.m. on 19 May 2008 (or such later time and date as the parties to the underwriting agreement may agree).
 
The lead underwriters may terminate the Underwriting Agreement in certain circumstances but only prior to admission of the new Ordinary shares, fully paid, to the Official List of the UKLA and to trading on the London Stock Exchange. The company has given certain representations and warranties and indemnities to the Underwriters under which the liabilities of the company are unlimited as to time and amount.
 
FSA Listing Rules disclosure

With effect from 17 October 2007, the Group transferred to Santander (a related party for the purposes of the FSA Listing Rules) its rights and obligations under the Consortium and Shareholders’ Agreement in respect of the ABN AMRO Global Clients business in Brazil for €750 million.
 
218

 
Shareholder information

220
Financial calendar
   
220
Shareholder enquiries
   
221
Capital gains tax
   
222
Analyses of ordinary shareholders
   
223
Trading market
   
226
Dividend history
   
227
Taxation for US Holders
   
231
Exchange controls
   
231
Memorandum and Articles of Association
   
236
Incorporation and registration
   
236
Code of ethics
   
236 Documents on display
   
237
Important addresses
   
237
Principal offices
 
219

 
Shareholder information

Financial calendar
 
Annual General Meeting
23 April 2008 at 2.00 pm
 
Edinburgh International Conference Centre,
 
The Exchange, Morrison Street, Edinburgh
   
Interim results
8 August 2008
   
Dividends
 
Payment dates:
 
Ordinary shares (2007 Final)
6 June 2008
Ordinary shares (2008 Interim)
October 2008
Cumulative preference shares
30 May and 31 December 2008
Non-cumulative preference shares
31 March, 30 June, 30 September and 31 December 2008
Ex-dividend dates:
 
Ordinary shares (2007 Final)
5 March 2008
Cumulative preference shares
30 April 2008
Record dates:
 
Ordinary shares (2007 Final)
7 March 2008
Cumulative preference shares
2 May 2008

Shareholder enquiries

Shareholdings in the company may be checked by visiting our website (www.rbs.com/shareholder). You will need the shareholder reference number printed on your share certificate or tax voucher to gain access to this information.

Dividend payments

The company pays its dividends in pounds sterling although shareholders may choose to receive payment in US dollars or euros.

Shareholders wishing to receive payment in either US dollars or euros should request an instruction form from the company’s registrar:

Computershare Investor Services PLC
PO Box 82
The Pavilions
Bridgwater Road
Bristol BS99 6ZZ
Telephone: 0870 702 0135
Fax: 0870 703 6009
Email: web.queries@computershare.co.uk

Shareholders may also download an instruction form via our website (www.rbs.com/shareholder).

Completed instruction forms must be returned to the registrar no later than 15 working days before the relevant dividend payment date.

Braille and audio Annual Review and Summary Financial Statement

Shareholders requiring a Braille or audio version of the Annual Review and Summary Financial Statement should contact the Registrar on 0870 702 0135.

ShareGift

The company is aware that shareholders who hold a small number of shares may be retaining these shares because dealing costs make it uneconomical to dispose of them. ShareGift, the charity share donation scheme is a free service operated by The Orr Mackintosh Foundation (registered charity 1052686) to enable shareholders to donate shares to charity.

Should you wish to donate your shares to charity in this way you should contact ShareGift for further information:

ShareGift, The Orr Mackintosh Foundation, 17 Carlton House Terrace, London SW1Y 5AH Tel: 020 7930 3737 www.ShareGift.org

Donating your shares in this way will not give rise to either a gain or a loss for UK capital gains tax purposes and you may be able to reclaim UK income tax on gifted shares. Further information can be obtained from HM Revenue & Customs.
 
 
220

 
Capital gains tax

For shareholders who held RBS ordinary shares at 31 March 1982, the market value of one ordinary share held was 103p. After adjusting for the 1 March 1985 rights issue, the 1 September 1989 capitalisation issue, the bonus issue of Additional Value Shares on 12 July 2000 and the bonus issue of ordinary shares on 8 May 2007, the adjusted 31 March 1982 base value of one ordinary share held currently is 15.4p.

For shareholders who held NatWest ordinary shares at 31 March 1982, the market value of one ordinary share held was 28.39p for shareholders who accepted the basic terms of the RBS offer. This takes account of the August 1984 and June 1986 rights issues and the June 1989 bonus issue of NatWest ordinary shares as well as the subsequent issue of Additional Value Shares and the bonus issue of ordinary shares on 8 May 2007.

When disposing of shares, shareholders are also entitled to indexation allowance (to April 1998 only in the case of individuals and non-corporate holders), which is calculated on the 31 March 1982 value, on the cost of subsequent purchases from the date of purchase and on the subscription for rights from the date of that payment. Further adjustments must be made where a shareholder has chosen to receive shares instead of cash for dividends. Individuals and non-corporate shareholders may also be entitled to some taper relief to reduce the amount of any chargeable gain on disposal of shares.

It was announced in the Pre-Budget Report on 9 October 2007 that the capital gains tax treatment for individuals will change for disposals made on or after 6 April 2008. There will be a single rate of capital gains tax set at 18%. Indexation allowance and taper relief will no longer be available and for assets held on 31 March 1982, the market value of the asset on that date will automatically be used for the purpose of calculating the gain or loss arising on a disposal.

The information set out above is intended as a general guide only and is based on current United Kingdom legislation and HM Revenue & Customs practice as at this date. This information deals only with the position of individual shareholders who are resident in the United Kingdom for tax purposes, who are the beneficial owners of their shares and who hold their shares as an investment. It does not deal with the position of shareholders other than individual shareholders, shareholders who are resident outside the United Kingdom for tax purposes or certain types of shareholders, such as dealers in securities.
 
221

 
Shareholder information continued

Analyses of ordinary shareholders at 31 December 2007

 
Shareholdings
 
Number
of shares
– millions
 
%
Individuals
174,438
 
693.7
 
6.9
Banks and nominee companies
25,434
 
8,898.1
 
88.9
Investment trusts
172
 
4.3
 
0.1
Insurance companies
329
 
5.1
 
0.1
Other companies
2,148
 
321.6
 
3.2
Pension trusts
45
 
32.7
 
0.3
Other corporate bodies
94
 
50.7
 
0.5
 
202,660
 
10,006.2
 
100.00
           
Range of shareholdings:
         
1 – 1,000
84,387
 
34.5
 
0.3
1,001 – 10,000
99,951
 
336.1
 
3.4
10,001 – 100,000
16,400
 
351.8
 
3.5
100,001 – 1,000,000
1,202
 
420.8
 
4.2
1,000,001 – 10,000,000
569
 
1,853.4
 
18.5
10,000,001 and over
151
 
7,009.6
 
70.1
 
202,660
 
10,006.2
 
100.00
 
222

 
Trading market

Non-cumulative dollar preference shares

On 26 March 1997, 8 February 1999, 30 September 2004, 26 August 2004, 19 May 2005, 9 November 2005, 25 May 2006, 27 December 2006, 28 June 2007, 27 September 2007 and 4 October 2007 the company issued the following American Depositary Shares (“ADSs”) representing non-cumulative dollar preference shares of the company, in the United States, which were outstanding at 31 December 2007:

8,000,000 Series F (“Series F ADSs”) representing 8,000,000 non-cumulative dollar preference shares, Series F;

12,000,000 Series H (“Series H ADSs”) representing 12,000,000 non-cumulative dollar preference shares, Series H;

34,000,000 Series L (“Series L ADSs”) representing 34,000,000 non-cumulative dollar preference shares, Series L;

37,000,000 Series M (“Series M ADSs”) representing 37,000,000 non-cumulative dollar preference shares, Series M;

40,000,000 Series N (“Series N ADSs”) representing 40,000,000 non-cumulative dollar preference shares, Series N;

22,000,000 Series P (“Series P ADSs”) representing 22,000,000 non-cumulative dollar preference shares, Series P;

27,000,000 Series Q (“Series Q ADSs”) representing 27,000,000 non-cumulative dollar preference shares, Series Q;

26,000,000 Series R (“Series R ADSs”) representing 26,000,000 non-cumulative dollar preference shares, Series R;

38,000,000 Series S (“Series S ADSs”) representing 38,000,000 non-cumulative dollar preference shares, Series S;

64,000,000 Series T (“Series T ADSs”) representing 64,000,000 non-cumulative dollar preference shares, Series T; and

15,000 Series U (“Series U ADSs”) representing 15,000 non-cumulative dollar preference shares, Series U.

Each of the respective ADSs set out above represents the right to receive one corresponding preference share, and is evidenced by an American Depositary Receipt (“ADR”) and is listed on the New York Stock Exchange, a subsidiary of NYSE Euronext (“NYSE”).

The ADRs evidencing the ADSs above were issued pursuant to Deposit Agreements, among the company, The Bank of New York, as depository, and all holders from time-to-time of ADRs issued thereunder. Currently, there is no non-United States trading market for any of the non-cumulative dollar preference shares. All of the non-cumulative dollar preference shares are held by the depository, as custodian, in bearer form.

In January 2007, the company redeemed the 8 million Series E non-cumulative preference shares of US$0.01 each, the 10 million Series G non-cumulative preference shares of US$0.01 each and the 16 million Series K non-cumulative preference shares of US$0.01 each.

At 31 December 2007, there were 100 registered shareholders of Series F ADSs, 63 registered shareholders of Series H ADSs, 25 registered shareholders of Series L ADSs, 1 registered shareholder of Series M ADSs, 47 registered shareholders of Series N ADSs, 55 registered shareholders of Series P ADSs, 17 registered shareholders of Series Q ADSs, 1 registered shareholder of Series R ADSs, 1 registered shareholder of Series S ADSs, 23 registered shareholders of Series T ADSs and 1 registered shareholder of Series U ADSs.

PROs

On 20 August 2001, the company issued US$1.2 billion of perpetual regulatory tier one securities (‘PROs’) in connection with a public offering in the United States. The PROs are listed on the NYSE.

ADSs representing ordinary shares

On 17 October 2007, the company listed ADSs, each representing one ordinary share, nominal value 25p each (or a right to receive one ordinary share), and evidenced by an ADR or uncertificated securities, on the NYSE. On the same day, trading commenced on a ‘when issued’ basis and on 18 October 2007, regular trading commenced. As of 31 December 2007, 62.9 million ADSs were outstanding. The ADSs were issued in connection with the company’s bid for the outstanding share capital of ABN AMRO Holding N.V.

The ADSs described in the above paragraph were issued pursuant to a Deposit Agreement, among the company, The Bank of New York Mellon, as depositary, and all owners and holders from time to time of ADSs issued thereunder. The ordinary shares of the company are listed and traded on the London Stock Exchange. All ordinary shares are deposited with the principal London office of The Bank of New York Mellon, as custodian for the depositary.
 
223

 
Shareholder information continued

The following table shows, for the periods indicated, the high and low sales prices for each of the outstanding ADSs representing non-cumulative dollar preference shares and PROs, as reported on the NYSE composite tape:
 
Figures in US$
 
Series F
ADSs
 
Series H
ADSs
 
Series L
ADSs
 
Series M
ADSs
 
Series N
ADSs
 
Series P
ADSs
 
Series Q
ADSs
 
Series R
ADSs
 
Series S
ADSs
 
Series T
ADSs
 
Series U
ADSs
 
PROs (1)
By month
                                               
                                                 
April 2008
High
25.65   24.92   20.22   22.64   22.52   21.99   23.74   21.49   22.74   24.70  
94.13
 
93.76
 
Low
25.13   24.20   19.41   21.45   21.50   20.90   22.95   20.55   21.78   23.79  
85.25
 
91.00
March 2008  
High
25.59   25.30   20.88   23.70   23.38   23.00   24.84   22.74   23.67   25.20  
100.36
 
  102.99
 
Low
24.53   24.00   18.05   20.60   19.78   20.05   22.75   19.79   20.77   23.95  
 86 .13
 
9 3.76
February 2008
High
25.53
 
25.30
 
22.27
 
24.10
 
24.01
 
23.83
 
24.95
 
23.21
 
24.45
 
25.66
 
102 .68
 
  104.90
 
Low
25.22
 
24.90
 
21.19
 
22.89
 
22.60
 
22.45
 
23.72
 
22.37
 
23.26
 
25.00
 
  97.54
 
100.73
January 2008
High
25.55
 
25.15
 
22.20
 
24.12
 
24.00
 
23.85
 
24.83
 
23.52
 
24.66
 
25.50
 
105.61
 
107.55
 
Low
24.50
 
24.21
 
18.80
 
20.88
 
20.54
 
20.10
 
21.80
 
19.90
 
21.39
 
24.00
 
101.72
 
104.13
December 2007
High
25.54
 
25.10
 
20.66
 
22.44
 
22.12
 
21.99
 
23.69
 
21.50
 
22.75
 
25.22
 
102.81
 
106.64
 
Low
23.60
 
22.70
 
17.90
 
19.68
 
19.50
 
19.25
 
20.71
 
18.96
 
20.26
 
22.61
 
98.34
 
100.49
November 2007
High
25.75
 
25.25
 
20.89
 
23.01
 
22.81
 
22.60
 
24.52
 
21.93
 
23.30
 
25.25
 
104.94
 
109.95
 
Low
25.25
 
22.77
 
18.44
 
20.19
 
20.14
 
19.94
 
21.30
 
19.44
 
20.73
 
23.35
 
101.16
 
103.08
                                                 
By quarter
                                               
2008: First quarter
High
25.59   25.30   22.27   24.12   24.01   23.85   24.95   23.52   24.66   25.66   105.61   107.55
 
Low
24.50   24.00   18.05   20.60   19.78   20.05   21.80   19.79   20.77   23.95   86 .13   93.76
2007: Fourth quarter
High
25.85
 
25.50
 
21.34
 
23.23
 
23.10
 
22.89
 
24.80
 
22.54
 
24.11
 
25.48
 
107.98
 
109.95
 
Low
23.60
 
22.70
 
17.90
 
19.68
 
19.50
 
19.25
 
20.71
 
18.96
 
20.26
 
22.61
 
98.34
 
100.49
2007: Third quarter
High
26.23
 
25.60
 
22.23
 
24.60
 
24.30
 
24.14
 
25.88
 
23.55
 
25.20
 
25.10
 
 
112.88
 
Low
25.25
 
24.95
 
20.30
 
22.22
 
21.98
 
21.76
 
23.49
 
21.20
 
22.77
 
24.95
 
 
104.94
2007: Second quarter
High
26.50
 
25.78
 
24.36
 
25.88
 
25.67
 
25.78
 
26.40
 
25.35
 
25.00
 
 
 
118.15
 
Low
25.39
 
25.10
 
21.80
 
24.10
 
23.81
 
23.51
 
24.95
 
23.30
 
24.75
 
 
 
110.17
2007: First quarter
High
25.76
 
25.85
 
24.75
 
25.99
 
25.75
 
25.83
 
26.91
 
25.50
 
 
 
 
122.07
 
Low
25.26
 
25.21
 
24.02
 
25.50
 
25.35
 
25.25
 
26.08
 
24.79
 
 
 
 
115.81
2006: Fourth quarter
High
26.73
 
25.95
 
24.62
 
26.08
 
25.96
 
26.07
 
26.76
 
 
 
 
 
121.54
 
Low
25.29
 
25.17
 
23.80
 
25.23
 
25.21
 
24.91
 
25.97
 
 
 
 
 
114.47
2006: Third quarter
High
26.91
 
25.75
 
24.08
 
25.44
 
25.30
 
25.33
 
26.24
 
 
 
 
 
117.81
 
Low
25.58
 
25.16
 
21.71
 
24.05
 
23.69
 
23.64
 
25.08
 
 
 
 
 
106.96
2006: Second quarter
High
26.07
 
25.49
 
23.39
 
25.03
 
25.04
 
24.70
 
25.55
 
 
 
 
 
114.90
 
Low
25.45
 
25.01
 
21.15
 
23.58
 
23.32
 
22.76
 
24.67
 
 
 
 
 
106.06
2006: First quarter
High
27.25
 
25.78
 
24.50
 
25.62
 
25.60
 
25.35
 
 
 
 
 
 
122.23
 
Low
25.72
 
25.25
 
23.09
 
25.08
 
25.10
 
24.72
 
 
 
 
 
 
114.75
By year
                                               
2007
High
26.50
 
25.85
 
24.75
 
25.99
 
25.75
 
25.83
 
26.91
 
25.50
 
25.20
 
25.48
 
107.98
 
122.07
 
Low
23.60
 
22.70
 
17.90
 
19.68
 
19.50
 
19.25
 
20.71
 
18.96
 
20.26
 
22.61
 
98.34
 
100.49
2006
High
27.25
 
25.95
 
24.62
 
26.08
 
25.96
 
26.07
 
26.76
 
 
 
 
 
122.23
 
Low
25.29
 
25.01
 
21.15
 
23.58
 
23.32
 
22.76
 
24.67
 
 
 
 
 
106.06
2005
High
28.00
 
26.19
 
24.99
 
26.75
 
26.23
 
25.50
 
 
 
 
 
 
129.57
 
Low
26.02
 
25.20
 
22.67
 
24.77
 
24.70
 
24.60
 
 
 
 
 
 
116.70
2004
High
28.45
 
25.87
 
24.68
 
26.16
 
 
 
 
 
 
 
 
125.14
 
Low
25.65
 
24.45
 
23.51
 
25.13
 
 
 
 
 
 
 
 
110.58
2003
High
29.05
 
26.40
 
 
 
 
 
 
 
 
 
 
130.78
 
Low
27.03
 
25.10
 
 
 
 
 
 
 
 
 
 
111.06

Note:

(1)
Price quoted as a % of US$1,000 nominal.
 
224

 
Ordinary shares

The following table shows, for the periods indicated, the high and low sales prices for the company’s ordinary shares on the London Stock Exchange, as derived from the Daily Office List of the UK Listing Authority:

Figures in £
 
Ordinary
shares
 
Figures in £
 
Ordinary
shares
 
Figures in £
 
Ordinary
shares
By month
     
By quarter
     
By year
   
April 2008
High
3.8400  
2008: First quarter
High
4.4250  
2007
High
7.1900
 
Low
3.4075    
Low
3.0500    
Low
3.9725
March 2008
High
3.6925  
2007: Fourth quarter
High
5.6950
 
2006
High
6.6600
 
Low
3.0500    
Low
3.9725
   
Low
5.5600
February 2008
High
4.1350
 
2007: Third quarter
High
6.4250
 
2005
High
6.1000
 
Low
3.5075
   
Low
5.0850
   
Low
5.0700
January 2008
High
4.4250
 
2007: Second quarter
High
6.9000
 
2004
High
5.8700
 
Low
3.4275
   
Low
6.2300
   
Low
4.8800
December 2007
High
4.9000
 
2007: First quarter
High
7.1900
 
2003
High
5.9300
 
Low
4.2425
   
Low
6.5100
   
Low
4.1200
November 2007
High
4.9875
 
2006: Fourth quarter
High
6.6600
 
 
 
 
 
 
 
   
Low
6.0800
   
 
 
 
 
 
 
2006: Third quarter
High
6.1200
 
 
 
 
 
 
 
   
Low
5.5600
   
 
 
 
 
 
 
2006: Second quarter
High
6.2500
       
 
 
 
   
Low
5.5900
       
       
2006: First quarter
High
6.4400
       
         
Low
5.6700
       

On 12 May 2008, the closing price of shares on the London Stock Exchange was £3.4475, equivalent to $6.7626 per share translated at the Noon Buying Rate of $1.9616 per £1.00 on 12 May 2008.

ADSs

The following table shows, for the periods indicated, the high and low sales prices for the company’s ordinary ADSs, as reported on the NYSE composite tape:

Figures in US$
 
ADSs
 
Figures in US$
 
ADSs
 
Figures in US$
 
ADSs
By month
     
By quarter
     
By year
   
April 2008  High 7.76  
2008: First quarter
High
8.90   2007
High  
11.30
 
Low
6.85    
Low
6.28     Low
8.43
March 2008  High 7.50  
2007: Fourth quarter  
High  
11.30
 
 
 
Low
6.28    
Low  
8.43
   
February 2008 High 8.34  
 
   
 
 
  Low 7.06    
 
     
 
January 2008
High
8.90
 
 
 
 
 
 
 
 
 
Low
7.50
   
 
 
   
 
 
December 2007
High
10.26
               
 
Low
8.64
               
November 2007
High
10.58
               
 
Low
8.43
               

On 12 May 2008, the closing price of ordinary ADSs on the New York Stock Exchange was $6.94.
 
225

 
Shareholder information continued

Dividend history

Preference and other non-equity dividends

 
IFRS
2007
 
IFRS
2006
 
IFRS
2005
 
Subordinated
liabilities
Equity
 
Subordinated liabilities
Equity
 
Subordinated liabilities
Equity
Amount per share
$
£
$
£
 
£
£
 
£
£
Non-cumulative preference shares of US$0.01
                   
– Series D (redeemed March 2006)
     
0.21
   
1.13
 
– Series E (redeemed January 2007)
0.08
0.04
     
1.10
   
1.12
 
– Series F
1.91
0.96
     
1.03
   
1.06
 
– Series G (redeemed January 2007)
0.08
0.04
     
1.00
   
1.02
 
– Series H
1.81
0.91
     
0.98
   
1.00
 
– Series I (redeemed March 2006)
     
0.20
   
1.10
 
– Series J (redeemed November 2005)
     
   
1.06
 
– Series K (redeemed January 2007)
0.08
0.04
     
1.06
   
1.09
 
– Series L
1.44
0.72
     
0.78
   
0.79
 
– Series M
   
1.60
0.80
   
0.87
   
0.88
– Series N
   
1.59
0.79
   
0.86
   
0.55
– Series P
   
1.56
0.78
   
0.85
   
0.13
– Series Q
   
1.69
0.84
   
0.53
   
– Series R
   
1.54
0.77
   
   
– Series S (issued June 2007)
   
0.83
0.41
   
   
– Series T (issued September 2007)
   
0.47
0.23
   
   
Non-cumulative convertible preference shares
                   
of US$0.01
                   
– Series 1
91.18
45.58
     
50.26
   
50.33
 
– Series 2 (redeemed March 2005)
     
   
11.60
 
– Series 3 (redeemed December 2005)
     
   
43.03
 
Non-cumulative convertible preference shares
                   
of €0.01
                   
– Series 1 (redeemed March 2005)
     
   
11.54
 
Non-cumulative preference shares of €0.01
                   
– Series 1
   
79.43
39.63
   
37.18
   
41.14
– Series 2
   
71.19
35.52
   
36.22
   
Non-cumulative convertible preference shares
                   
of £0.01
                   
– Series 1
148.06
73.87
     
73.87
   
73.87
 
 

       
   
UK GAAP
2004
UK GAAP
2003
Amount per share
 
£
£
Non-cumulative preference shares of US$0.01
     
– Series B (redeemed January 2003)
 
0.13
– Series C (redeemed January 2003)
 
0.11
– Series D (redeemed March 2006)
 
1.11
1.23
– Series E (redeemed January 2007)
 
1.10
1.21
– Series F
 
1.04
1.15
– Series G (redeemed January 2007)
 
1.00
1.11
– Series H
 
0.98
1.09
– Series I (redeemed March 2006)
 
1.08
1.20
– Series J (redeemed November 2005)
 
1.15
1.27
– Series K (redeemed January 2007)
 
1.07
1.18
– Series L
 
0.19
– Series M
 
0.30
Non-cumulative convertible preference shares
     
of US$0.01
     
– Series 1
 
49.05
54.89
– Series 2 (redeemed March 2005)
 
47.43
53.08
– Series 3 (redeemed December 2005)
 
41.74
45.57
Non-cumulative convertible preference shares
     
of €0.01
     
– Series 1 (redeemed March 2005)
 
44.19
49.58
Non-cumulative preference shares of €0.01
     
– Series 1
 
3.45
Non-cumulative convertible preference shares
     
of £0.01
     
– Series 1
 
73.87
73.87
Additional Value Shares of £1
 
0.55
 
226

 
Ordinary dividends

For a discussion of the Group’s current dividend policy, please read “Business review – Recent developments – Dividends and dividend policy”.
 
Ordinary dividends per share for prior years in the table below have been restated for the effect of the bonus issue of ordinary shares in May 2007.

 
IFRS
2007
IFRS
2006
IFRS
2005
Amount per share and American Depository Shares (1)
cents
pence
pence
pence
Interim
20.1
10.1
8.1
6.5
Final (2)
45.8
23.1
22.1
17.7
Total dividends on equity shares
65.9
33.2
30.2
24.2

 
UK GAAP
2004
UK GAAP
2003
Amount per share
pence
pence
Interim
5.6
4.9
Final (2)
13.7
11.9
Total dividends on equity shares
19.3
16.8

 
Notes:
   
(1)  
Each American Depositary Share represents one ordinary share. The historical amounts listed in the table apply to the ordinary shares, as the American Depositary Shares were not issued until October 2007 as described above under Trading Market.
   
(2)  
2007 final dividends are proposed.
 
For further information, see Notes 6 and 7 on the accounts.
 
Taxation for US Holders

The following discussion summarises certain US federal and UK tax consequences of the acquisition, ownership and disposition of ordinary shares, non-cumulative dollar preference shares, ADSs representing ordinary shares (“ordinary ADSs”), ADSs representing non-cumulative dollar preference shares (“preference ADSs”) or PROs by a beneficial owner that is , for US federal tax purposes, (i) a citizen or individual resident of the United States; (ii) a corporation, or other entity taxable as a corporation, created or organized in or under the laws of the United States or any political subdivision the reof; or (iii) an estate or trust the income of which is subject to U.S. federal income taxation regardless of its source (a “US Holder”). This summary assumes that a US Holder is holding ordinary shares, non-cumulative dollar preference shares, ordinary ADSs, preference ADSs or PROs, as applicable, as capital assets. This summary does not address the tax consequences to a US Holder (i) that is resident (or, in the case of an individual, ordinarily resident) in the UK for UK tax purposes or (ii) generally, that is a corporation which alone or together with one or more associated companies, controls, directly or indirectly, 10% or more of the voting stock of the company.

The statements and practices set forth below regarding US and UK tax laws, including the US/UK double taxation convention relating to income and capital gains which entered into force on 31 March 2003 (the “Treaty”), and the US/UK double taxation convention relating to estate and gift taxes (the “Estate Tax Treaty”), are based on those laws and practices as in force and as applied in practice on the date of this Report. This summary is not exhaustive of all possible tax considerations and holders are advised to satisfy themselves as to the overall tax consequences, including specifically the consequences under US federal, state, local and other laws, and possible changes in taxation law, of the acquisition, ownership and disposition of ordinary shares, non-cumulative dollar preference shares, ordinary ADSs, preference ADSs or PROs by consulting their own tax advisers.

The following discussion assumes that the Company is not, and will not become, a passive foreign investment company (“PFIC”) – see “Passive Foreign Investment Company Considerations” on page 230.

Ordinary shares, preference shares, ordinary ADSs and preference ADSs

Taxation of dividends

For the purposes of the Treaty, the Estate Tax Treaty and the US Internal Revenue Code of 1986, as amended (the “Code”), US Holders of ordinary ADSs and preference ADSs should be treated as owners of the ordinary shares and the non-cumulative dollar preference shares underlying such ADSs.

The US Treasury has expressed concerns that parties to whom ADSs are pre-released or intermediaries in the chain of ownership between US Holders and the issuer of the security underlying the ADSs may be taking actions that are inconsistent with the claiming of foreign tax credits for US Holders of ADSs. Such actions would also be inconsistent with the claiming of the reduced rate of tax applicable to dividends received by certain non-corporate US Holders. Accordingly, availability of the reduced tax rate for dividends received by certain non-corporate US Holders of ordinary ADSs could be affected by actions taken by such parties or intermediaries.

The company is not required to withhold UK tax at source from dividend payments it makes or from any amount (including any amounts in respect of accrued dividends) distributed by the company. US Holders who are not resident or ordinarily resident in the UK and who do not carry on a trade, profession or vocation in the UK through a branch, agency or permanent establishment in connection with which their ordinary shares, non-cumulative preference shares, ordinary ADSs or preference ADSs are held used or acquired will not be subject to UK tax in respect of any dividends received on the relevant shares or ADSs.

Distributions by the company will constitute foreign source dividend income for US federal income tax purposes to the extent paid out of the current or accumulated earnings and profits of the company, as determined for US federal income tax purposes. Because the company does not maintain calculations of its earnings and profits under US federal income tax principles, it is expected that distributions will be reported to US Holders as dividends. Payments will not be eligible for the dividends-received deduction allowed to corporate US Holders.

Subject to applicable limitations that may vary depending upon a holder’s individual circumstances, dividends paid to certain non-corporate US Holders in taxable years beginning before 1 January 2011 will be taxable at a maximum tax rate of 15%. Non-corporate US Holders should consult their own tax advisers to determine whether they are subject to any special rules that limit their ability to be taxed at this favourable rate.

Dividends will be included in a US Holder’s income on the date of the US Holder’s (or in the case of ADSs, the Depositary’s) receipt of the dividend. The amount of any dividend income paid in pounds sterling or euros will be a US dollar amount calculated by reference to the relevant exchange rate in effect on the date of such receipt regardless of whether the payment is in fact converted into US dollars. If the dividend is converted into US dollars on the date of receipt, the US Holder generally should not be required to recognise foreign currency gain or loss in respect of the dividend income. If the amount of such dividend is not converted into US dollars on the date of receipt, the US Holder may have foreign currency gain or loss.
 
227

 
Shareholder information continued

Taxation of capital gains

A US Holder that is not resident (or, in the case of an individual, ordinarily resident) in the UK will not normally be liable for UK tax on capital gains realised on the disposition of an ordinary share, a non-cumulative dollar preference share, an ordinary ADS or a preference ADS unless at the time of the disposal, in the case of a corporate US Holder, such US Holder carries on a trade in the UK through a permanent establishment or, in the case of any other US Holder, such US Holder carries on a trade, profession or vocation in the UK through a UK branch or agency and such ordinary share, non-cumulative dollar preference share, ordinary ADS or preference ADS is or has been used, held or acquired by or for the purposes of such trade (or profession or vocation), permanent establishment, branch or agency. Special rules apply to individuals who are temporarily not resident or ordinarily resident in the UK.

A US Holder will, upon the sale or other disposition of an ordinary share, a non-cumulative dollar preference share, an ordinary ADS or a preference ADS, or upon the redemption of a non-cumulative dollar preference share or preference ADS, generally recognise capital gain or loss for US federal income tax purposes (assuming that in the case of a redemption of a non-cumulative dollar preference share or a preference ADS, such US Holder does not own, and is not deemed to own, any ordinary shares or ordinary ADSs of the company) in an amount equal to the difference between the amount realised (excluding in the case of a redemption any amount treated as a dividend for US federal income tax purposes, which will be taxed accordingly) and the US Holder’s tax basis in such share or ADS. This capital gain or loss will be long-term capital gain or loss if the US Holder held the share or ADS so sold, disposed or redeemed for more than one year.

A US Holder who is liable for both UK and US tax on a gain recognised on the disposal of an ordinary share, a non-cumulative dollar preference share, an ordinary ADS or a preference ADS will generally be entitled, subject to certain limitations, to credit the UK tax against its US federal income tax liability in respect of such gain.

If a corporate US Holder is subject to UK corporation tax by reason of carrying on a trade in the UK through a permanent establishment and its non-cumulative dollar preference share or preference ADS is, or has been, used, held or acquired for the purposes of that permanent establishment, certain provisions introduced by the Finance (No. 2) Act 2005 will apply if the US Holder holds its non-cumulative dollar preference share or preference ADS for a “tax avoidance purpose”. If these provisions apply, dividends on the non-cumulative dollar preference share, or preference ADS, as well as certain fair value credits and debits arising in respect of such share or ADS, will be brought within the charge to UK corporation tax on income and the UK tax position outlined in the preceding paragraphs will not apply in relation to such US Holder.

Estate and gift tax

Subject to the discussion of the Estate Tax Treaty in the next paragraph, ordinary shares, non-cumulative dollar preference shares, ordinary ADSs or preference ADSs beneficially owned by an individual may be subject to UK inheritance tax (subject to exemptions and reliefs) on the death of the individual or in certain circumstances, if such shares or ADSs are the subject of a gift (including a transfer at less than market value) by such individual. (Inheritance tax is not generally chargeable on gifts to individuals made more than seven years before the death of the donor). Ordinary shares, non-cumulative dollar preference shares, ordinary ADSs or preference ADSs held by the trustees of a settlement will also be subject to UK inheritance tax. Special rules apply to such settlements.

An ordinary share, a non-cumulative dollar preference share, an ordinary ADS or a preference ADS beneficially owned by an individual, whose domicile is determined to be the United States for purposes of the Estate Tax Treaty and who is not a national of the UK, will not be subject to UK inheritance tax on the individual’s death or on a lifetime transfer of such share or ADS, except in certain cases where the share or ADS (i) is comprised in a settlement (unless, at the time of the settlement, the settlor was domiciled in the United States and was not a national of the UK); (ii) is part of the business property of a UK permanent establishment of an enterprise; or (iii) pertains to a UK fixed base of an individual used for the performance of independent personal services. The Estate Tax Treaty generally provides a credit against US federal estate or gift tax liability for the amount of any tax paid in the UK in a case where the ordinary share, non-cumulative dollar preference share, ordinary ADS or preference ADS is subject to both UK inheritance tax and US federal estate or gift tax.

UK stamp duty and stamp duty reserve tax (“SDRT”)

The following is a summary of the UK stamp duty and SDRT consequences of transferring an ADS or ADR in registered form (otherwise than to the custodian on cancellation of the ADS) or of transferring an ordinary share or a non-cumulative dollar preference share. A transfer of a registered ADS or ADR executed and retained in the United States will not give rise to stamp duty and an agreement to transfer a registered ADS or ADR will not give rise to SDRT. Stamp duty or SDRT will normally be payable on or in respect of transfers of ordinary shares or non-cumulative dollar preference shares and accordingly any holder who acquires or intends to acquire ordinary shares or non-cumulative dollar preference shares is advised to consult its own tax advisers in relation to stamp duty and SDRT.
 
228

 
PROs

United States

Payments of interest on a PRO (including any UK withholding tax, as to which see below) will constitute foreign source dividend income for US federal income tax purposes to the extent paid out of the current or accumulated earnings and profits of the company, as determined for US federal income tax purposes. Payments will not be eligible for the dividends-received deduction allowed to corporate US Holders. A US Holder who is entitled under the Treaty to a refund of UK tax, if any, withheld on a payment will not be entitled to claim a foreign tax credit with respect to such tax.

Subject to applicable limitations that may vary depending upon a holder’s individual circumstances, dividends paid to certain non-corporate US Holders in taxable years beginning before 1 January 2011 will be taxable at a maximum tax rate of 15%. Non-corporate US Holders should consult their own tax advisers to determine whether they are subject to any special rules that limit their ability to be taxed at this favourable rate.

In addition, bills have been introduced in both the US House and the US Senate which would, if enacted, deny the favourable tax rates described in the preceding paragraph for dividends paid in respect of certain securities, including securities such as PROs, where the issuer of the securities is allowed a deduction under the tax laws of a foreign country with respect to such dividend. The proposed legislation would apply to dividends received after the date of its enactment. It is not possible to predict whether the proposed legislation will be enacted, either in its present form or any other form. Non-corporate US Holders should consult their tax advisers with respect to the potential enactment of currently proposed legislation and its application in their particular circumstances.

A US Holder will, upon the sale, exchange or redemption of a PRO, generally recognise capital gain or loss for US federal income tax purposes (assuming that in the case of a redemption, such US Holder does not own, and is not deemed to own, any ordinary shares or ordinary ADSs of the company) in an amount equal to the difference between the amount realised (excluding any amount in respect of mandatory interest and any missed payments which are to be satisfied on a missed payment satisfaction date, which would be treated as ordinary income) and the US Holder’s tax basis in the PRO.

A US Holder who is liable for both UK and US tax on gain recognised on the disposal of PROs will generally be entitled, subject to certain limitations, to credit the UK tax against its US federal income tax liability in respect of such gain.

United Kingdom

Taxation of payments on the PROs

Payments on the PROs will constitute interest rather than dividends for UK withholding tax purposes. However, the PROs will constitute ‘quoted eurobonds’ within the meaning of section 987 of the Income Tax Act 2007 and therefore payments of interest will not be subject to withholding or deduction for or on account of UK taxation as long as the PROs remain at all times listed on a ‘recognised stock exchange’ within the meaning of section 1005 of the Income Tax Act 2007. In all other cases, an amount must be withheld on account of UK income tax at the savings rate (currently 20%) subject to any direction to the contrary by HM Revenue & Customs under the Treaty and except that the withholding obligation is disapplied in respect of payments to persons who the company reasonably believes are within the charge to corporation tax or fall within various categories enjoying a special tax status (including charities and pension funds), or are partnerships consisting of such persons (unless HM Revenue & Customs directs otherwise). Where interest has been paid under deduction of UK withholding tax, US Holders may be able to recover the tax deducted under the Treaty.

Any paying agent or other person by or through whom interest is paid to, or by whom interest is received on behalf of, an individual, may be required to provide information in relation to the payment and the individual concerned to HM Revenue & Customs. HM Revenue & Customs may communicate this information to the tax authorities of other jurisdictions.

HM Revenue & Customs confirmed at around the time of the issue of the PROs that interest payments would not be treated as distributions for UK tax purposes by reason of (i) the fact that interest may be deferred under the terms of issue; or (ii) the undated nature of the PROs, provided that at the time an interest payment is made, the PROs are not held by a company which is ‘associated’ with the company or by a ‘funded company’. A company will be associated with the company if, broadly speaking, it is part of the same group as the company. A company will be a ‘funded company’ for these purposes if there are arrangements involving that company being put in funds (directly or indirectly) by the company, or an entity associated with the company. In this respect, HM Revenue & Customs has confirmed that a company holding an interest in the PROs which incidentally has banking facilities with any company associated with the company will not be a ‘funded company’ by virtue of such facilities. Interest on the PROs constitutes UK source income for UK tax purposes and, as such, may be subject to income tax by direct assessment even where paid without withholding. However, interest with a UK source received without deduction or withholding on account of UK tax will not be chargeable to UK tax in the hands of a US Holder unless, in the case of a corporate US Holder, such US Holder carries on a trade in the UK through a UK permanent establishment or in the case of other US Holders, such persons carry on a trade, profession or vocation in the UK through a UK branch or agency in connection with which the interest is received or to which the PROs are attributable. There are exemptions for interest received by certain categories of agents (such as some brokers and investment managers).
 
229

 
Shareholder information continued

EU Directive on taxation of savings income

The European Union has adopted a directive regarding the taxation of savings income. The Directive requires member states of the European Union to provide to the tax authorities of other member states details of payments of interest and other similar income paid by a person to an individual or certain other persons resident in another member state, except that Belgium, Luxembourg and Austria may instead impose a withholding system for a transitional period unless during such period they elect otherwise.

Disposal (including redemption)

A disposal (including redemption) of PROs by a non-corporate US Holder will not give rise to any liability to UK taxation on capital gains unless the US Holder carries on a trade (which for this purpose includes a profession or a vocation) in the UK through a branch or agency and the PROs are, or have been, held or acquired for the purposes of that trade, branch or agency.

A transfer of PROs by a US Holder will not give rise to a charge to UK tax on accrued but unpaid interest payments, unless the US Holder is an individual or other non-corporate taxpayer and at any time in the relevant year of assessment or accounting period carries on a trade in the UK through a branch or agency to which the PROs are attributable.

Annual tax charges

Corporate US Holders of PROs may be subject to annual UK tax charges (or relief) by reference to fluctuations in exchange rates and in respect of profits, gains and losses arising from the PROs, but only if such corporate US Holders carry on a trade, profession or vocation in the UK through a UK permanent establishment to which the PROs are attributable.

Inheritance tax

In relation to PROs held through DTC (or any other clearing system), the UK inheritance tax position is not free from doubt in respect of a lifetime transfer, or death of, a US Holder who is not domiciled nor deemed to be domiciled in the UK for inheritance tax purposes; HM Revenue & Customs is known to consider that the situs of securities held in this manner is not necessarily determined by the place where the securities are registered. In appropriate circumstances, there may be a charge to UK inheritance tax as a result of a lifetime transfer at less than market value by, or on the death of, such US Holder. Inheritance tax is not generally chargeable on gifts to individuals made more than seven years before the death of the donor. However, exemption from, or a reduction of, any such UK tax liability may be available under the Estate Tax Treaty (see below). US Holders should consult their professional advisers in relation to such potential liability. PROs beneficially owned by an individual, whose domicile is determined to be the United States for the purposes of the Estate Tax Treaty and who is not a national of the UK, will not be subject to UK inheritance tax on the individual’s death or on a lifetime transfer of the PRO, except in certain cases where the PRO (i) is comprised in a settlement (unless, at the time of the settlement, the settlor was domiciled in the United States and was not a national of the UK); (ii) is part of the business property of a UK permanent establishment of an enterprise; or (iii) pertains to a UK fixed base of an individual used for the performance of independent personal services. The Estate Tax Treaty generally provides a credit against US federal estate or gift tax liability for the amount of any tax paid in the UK in a case where the PRO is subject to both UK inheritance tax and US federal estate or gift tax.

Stamp duty and SDRT

No stamp duty, SDRT or similar tax is imposed in the UK on the issue, transfer or redemption of the PROs.

Passive Foreign Investment Company considerations

A foreign corporation will be a PFIC in any taxable year in which, after taking into account the income and assets of the corporation and certain subsidiaries pursuant to applicable “look-through rules,” either (i) at least 75% of its gross income is “passive income” or (ii) at least 50% of the average value of its assets is attributable to assets which produce passive income or are held for the production of passive income. The company does not believe that it was a PFIC for its 2007 taxable year. Although interest income is generally passive income, a special rule allows banks to treat their banking business income as non-passive. To qualify for this rule, a bank must satisfy certain requirements regarding its licensing and activities. The company believes that it currently meets these requirements. The company’s possible status as a PFIC must be determined annually, however, and may be subject to change if the company fails to qualify under this special rule for any year in which a US Holder holds ordinary shares, non-cumulative dollar preference shares, ordinary ADSs, preference ADSs or PROs. If the company were to be treated as a PFIC in any year during which a US Holder holds ordinary shares, non-cumulative dollar preference shares, ordinary ADSs, preference ADSs or PROs, the US Holder would generally be subject to adverse US federal income tax consequences. Holders should consult their own tax advisers as to the potential application of the PFIC rules to the ownership and disposition of the company’s ordinary shares, non-cumulative dollar preference shares, ordinary ADSs, preference ADSs or PROs.
 
230

 
Exchange controls

The company has been advised that there are currently no UK laws, decrees or regulations which would prevent the import or export of capital, including the availability of cash or cash equivalents for use by the Group, or the remittance of dividends, interest or other payments to non-UK resident holders of the company’s securities.

There are no restrictions under the Articles of Association of the company or under UK law, as currently in effect, which limit the right of non-UK resident owners to hold or, when entitled to vote, freely to vote the company’s securities.

Memorandum and Articles of Association

The following information is a summary of certain terms of the company’s Memorandum of Association (the “Memorandum”) and Articles of Association (the “Articles”) as in effect at the date of this Annual Report and certain relevant provisions of the Companies Act 1985, as amended (the “ 1985 Act”) and the Companies Act 2006 (the “2006 Act”) where appropriate and as relevant to the holders of any class of share. The Articles were last amended on 23 April 2008. The amendments to the Articles were designed to update the Articles primarily to take account of changes in company law introduced by the 2006 Act. The following summary description is qualified in its entirety by reference to the terms and provisions of the Memorandum and Articles. The Memorandum and Articles are registered with the Registrar of Companies of Scotland. Holders of any class of share are encouraged to read the full Memorandum and Articles, which have been filed as an exhibit to this annual report on Form 20-F.

Incorporation and registration
The company was incorporated and registered in Scotland under the Companies Act 1948 as a limited company on 25 March 1968 under the name National and Commercial Banking Group Limited. On 10 March 1982, it changed its name to its present name and was registered under the Companies Acts 1948 to 1980 as a public company with limited liability. The company is registered under Company No. SC 45551.

Purpose and objects
The Memorandum provides, amongst other things, that its objects are to carry on the business of banking in all or any of its aspects and to carry on the business of a holding company. The company’s objects are set out in full in clause 4 of the Memorandum.

Directors
At each annual general meeting of the company, any Director appointed since the last annual general meeting and any Directors who were not appointed at one of the preceeding two annual general meetings shall retire from office and may offer themselves for re-election by the members. Directors who have attained the age of 16 may be appointed to or remain on the Board if that appointment is or was made or approved by the company in a general meeting.

Directors may be appointed by the company by ordinary resolution or by the Board. A director appointed by the Board holds office only until the next annual general meeting, whereupon he will be eligible for re-election. Unless and until otherwise determined by ordinary resolution, the directors (other than alternate directors) shall be not more than twenty five. There is no stipulation in the Articles regarding a minimum number of directors; under the 2006 Act, and in the absence of express provision, the minimum number is two.

Directors’ interests
A director shall not vote at a meeting of the Board or a committee of the Board on any resolution of the Board concerning a matter in which he has an interest (otherwise than by virtue of his interest in shares, debentures or other securities of, or otherwise in or through, the company) which (together with any interest of any person connected with him) is, to his knowledge, material unless his interests arises only because the resolution relates to one or more of the following matters:

 
i.     
the giving of any security or indemnity to him pursuant to the Articles or in respect of money lent, or obligations incurred, by him at the request of, or for the benefit of, the company or any of its subsidiary undertakings;
 
 
ii.     
the giving of any security or indemnity to a third party in respect of a debt or obligation of the company or any of its subsidiary undertakings for which he has assumed responsibility (in whole or in part) under a guarantee or indemnity or by the giving of security;
 
 
iii.     
a proposal concerning an offer of shares, debentures or other securities of the company, or any of its subsidiary undertakings, for subscription or purchase, in which offer he is, or may be, entitled to participate as a holder of securities or in the underwriting or sub-underwriting of which he is to participate;
 
 
iv.     
any proposal concerning any other body corporate in which he is interested, directly or indirectly, whether as an officer or shareholder or otherwise, provided that he is not the holder of shares representing one per cent or more of any class of the equity share capital of such body corporate;
 
 
v.     
any proposal concerning the adoption, modification or operation of a pension fund or retirement, death or disability benefits scheme or employees’ share scheme which relates both to directors and employees of the company or a subsidiary of the company and does not provide any privilege or advantage in respect of any director which it does not accord to the employees to which the fund or scheme relates;
 
 
vi.     
a contract or arrangement for the benefit of the employees of the company or any of its subsidiary undertakings which does not accord him any privilege or advantage not generally accorded to the employees to whom the contract or arrangement relates; and
 
 
vii.     
a proposal concerning any insurance which the company proposes to purchase and/or maintain for the benefit of any directors or for persons who include directors of the company.
 

231

 
Under the 2006 Act, from 1 October 2008 a director must avoid a situation where he has, or can have, a direct or indirect interest that conflicts, or possibly may conflict, with the company’s interests. The 2006 Act allows directors of public companies, where appropriate, to authorise conflicts and potential conflicts where the articles of association contain a provision to this effect. The 2006 Act also allows the articles of association to contain other provisions for dealing with directors’ conflicts of interest to avoid a breach of duty.

Clause 100 of the Articles, to take effect from 1 October 2008, gives the directors authority to authorise any matter which would or might otherwise constitute or give rise to a breach of the duty of a director under the 2006 Act to avoid a situation in which he has, or can have, a direct or indirect interest that conflicts, or possibly may conflict with the company.

Authorisation of any matter pursuant to Clause 100 must be approved in accordance with normal board procedures by directors who have no interest in the matter being considered.  In taking the decision, the directors must act in a way they consider, in good faith, will be most likely to promote the company’s success. Any authorisation of a matter may be given on or subject to such conditions or limitations as the directors determine, whether at the time of authorisation or subsequently, including providing for the exclusion of the interested directors from the receipt of information or participation in discussion relating to the matter authorised by the directors and providing that interested directors in receipt of confidential information from a third party are not obliged to disclose such information to the company or use the information in relation to the company’s affairs. Any authorization may be terminated by the directors at any time.

A director is not, except as otherwise agreed by him, accountable to the company for any benefit which he, or a person connected with him, derives from any matter authorised by the directors and any contract, transaction or arrangement relating to such matter is not liable to be avoided on the grounds of such benefit.

Borrowing powers
The directors may exercise all the powers of the company to borrow money and to mortgage or charge its undertaking, property and uncalled capital and to issue debentures and other securities, whether outright or as collateral security for any debt, guarantee, liability or obligation of the company, or of any third party.

Qualifying shareholding
Directors are not required to hold any shares of the company by way of qualification.

Classes of shares
The company has issued and outstanding the following 3 general classes of shares, namely ordinary shares, preference shares and non-voting deferred shares to which the provisions set forth below apply. In addition, the company has authorized as part of its share capital Additional Value Shares (“AVSs”). All of the issued AVSs were converted into non-voting deferred shares in December 2003. The terms of those AVSs are set out in Schedule 4 to the Articles.
 
Dividends
General
Subject to the provisions of the 1985 Act and clause 133 of the Articles, the company may, by ordinary resolution, declare dividends on ordinary shares save that no dividend shall be payable except out of profits available for distribution, or in excess of the amount recommended by the Board or in contravention of the special rights attaching to any share.
Any dividend which has remained unclaimed for 12 years from the date of declaration shall be forfeited and shall revert to the company. The company may cease sending dividend warrants and cheques by post or otherwise to a member if such instruments have been returned undelivered to, or left uncashed by, that member on at least two consecutive occasions, or, following one such occasion, reasonable enquiries have failed to establish any new address or account of the registered holder. The company may resume sending warrants and cheques if the holder requests such recommencement in writing.

Preference shares
Each cumulative preference share confers the right to a fixed cumulative preferential dividend payable half-yearly. Each non-cumulative preference share confers the right to a preferential dividend (not exceeding a specified amount) payable in the currency of the relevant share. The rate of such dividend and the date of payment thereof, together with the terms and conditions of the dividend, are as may be determined by the directors prior to allotment. Cumulative preference share dividends are paid in priority to any dividend on any other class of share.

The non-cumulative preference shares rank for dividend after the cumulative preference shares but rank pari passu with each other and any shares expressed to rank, in terms of participation in the profits of the company, in some or all respects pari passu therewith and otherwise in priority to dividends payable on the ordinary shares and any other share capital in the company.

The directors may resolve prior to the issue and allotment of any series of non-cumulative preference shares that full dividends in respect of a particular dividend payment date will not be declared and paid if, (i) in its sole and absolute discretion, the directors resolve prior to the relevant dividend payment date that such dividend (or part thereof) shall not be paid and/or (ii) in the opinion of the directors, payment of a dividend would cause a breach of the UK Financial Services Authority’s capital adequacy requirements applicable to the company or its subsidiaries, or subject to the next following paragraph, insufficient distributable profits of the company are available to cover the payment in full of all dividends after having paid any dividends payable on any of the cumulative preference shares.

232

 
If dividends will be paid but, in the opinion of the directors, insufficient distributable profits of the company are available to cover the payment in full of dividends after having paid any dividends payable on any of the cumulative preference shares, dividends will be declared by the directors, pro rata on the non-cumulative preference shares to the extent of the available distributable profits.

The non-cumulative preference shares will carry no further rights to participate in the profits of the company and if, and to the extent, any dividend or part of any dividend is on any occasion not paid for any of the reasons described above, holders of non-cumulative preference shares will have no claim in respect of such non-payment.

If any dividend is not payable for the reasons described in clause (ii) of this subsection, the directors may pay a special dividend not exceeding US$0.01, £0.01 or €0.01 (depending on the currency of the relevant preference share) per share.

If the dividend payable on any series of non-cumulative preference shares on the most recent payment date is not paid in full, or if a sum is not set aside to provide for such payment in full, in either case for the reasons set forth in clause (ii) of this subsection, no dividends may be declared on any other share capital of the company and no sum may be set aside for the payment of a dividend on any other share capital (in each case other than the cumulative preference shares), unless, on the date of declaration, an amount equal to the dividend payable in respect of the then current dividend period for such series of non-cumulative preference shares is set aside for payment in full on the next dividend payment date.

If any dividend payable on the non-cumulative preference shares is not paid in full or if a sum is not set aside to provide for such payment in full (in either case for the reasons set forth in clause (ii) of this subsection), the company may not redeem or purchase or otherwise acquire any other share capital of the company and may not set aside any sum nor establish any sinking fund for its redemption, purchase or other such acquisition, until such time as dividends have been declared and paid in full in respect of successive dividend periods together aggregating not less than twelve months.

The non-payment of any dividend (in full or in part) by reason of the exercise of the directors’ discretion referred to in clause (i) of this subsection, shall not prevent or restrict (a) the declaration and payment of dividends on any other series of non-cumulative preference shares or on any non-cumulative preference shares expressed to rank pari passu with the non-cumulative preference shares, (b) the setting aside of sums for the payment of such dividends, (c) except as set forth in the following paragraph, the redemption, purchase or other acquisition of shares in the company by the company, or (d) except as set forth in the following paragraph, the setting aside of sums, or the establishment of sinking funds, for any such redemption, purchase or other acquisition by the company.

If dividends are not declared and paid in full on any series of non-cumulative preference shares as a result of the directors’ discretion referred to in clause (i) of this subsection, then the company may not redeem, purchase or otherwise acquire for any consideration any share capital ranking after such preference shares, and may not set aside any sum nor establish any sinking fund for the redemption, purchase or other acquisition thereof, until such time as the company has declared and paid in full dividends on such series of non-cumulative preference shares in respect of successive dividend periods together aggregating no less than twelve months. In addition, no dividend may be declared or paid on any of the company’s share capital ranking after such preference shares until the dividend in respect of a particular dividend payment date payable on the preference shares to which the directors’ discretion in clause (i) of this subsection applies has been declared and paid in full.

Non-voting deferred shares
The holders of non-voting deferred shares are not entitled to the payment of any dividend or other distribution.

Distribution of assets on liquidation
Cumulative preference shares
In the event of a return of capital on a winding-up or otherwise, the holders of cumulative preference shares are entitled to receive out of the surplus assets of the company available for distribution amongst the members (i) in priority to the holders of the non-cumulative preference shares and any other shares ranking pari passu therewith, the arrears of any fixed dividends including the amount of any dividend due for a payment after the date of commencement of any winding-up or liquidation but which is payable in respect of a half-year period ending on or before such date and (ii) pari passu with the holders of the non-cumulative preference shares and any other shares ranking pari passu therewith, the amount paid up or credited as paid up on such shares together with any premium.

Non-cumulative preference shares
Each non-cumulative preference share will confer on a winding up or liquidation (except (unless otherwise provided by the terms of issue) a redemption or purchase by the company of any shares in the capital of the company), the right to receive out of surplus assets of the company available for distribution amongst the members after payment of the arrears (if any) of the cumulative dividend on the cumulative preference shares and in priority to the holders of the ordinary shares, repayment of the amount paid up or credited as paid up on the non-cumulative preference shares together with any premium paid on issue pari passu with the holders of the cumulative preference shares and together with an amount equal to accrued and unpaid dividends.

Non-voting deferred shares
On a winding-up or other return of capital of the company, holders of non-voting deferred shares are entitled only to payment of the amounts paid up on the non-voting deferred shares, after repayment to the holders of ordinary shares of the nominal amount paid up on the ordinary shares held by them and payment of £100,000 on each ordinary share.

233

 
General
On a winding-up of the company, the liquidator may, with the authority of any extraordinary resolution and any other sanction required by the Insolvency Act 1986 and subject to the rights attaching to any class of shares after payment of all liabilities, including the payment to holders of preference shares, divide amongst the members in specie or kind the whole or any part of the assets of the company or vest the whole or any part of the assets in trustees upon such trusts for the benefit of the members and may determine the scope and terms of those trusts. No member shall be compelled to accept any assets on which there is a liability.
 
Voting Rights
General
Subject to any rights or restrictions as to voting attaching to any shares or class of shares, on a show of hands every member who is present in person or by proxy at a general meeting shall have one vote and on a poll every member present in person or by proxy shall have one vote for each 25 pence in nominal amount of shares held by him. No member shall, unless the directors otherwise determine, be entitled to vote at a general meeting or at a separate meeting of the holders of shares in the capital of the company, either in person or by proxy, in respect of any share held by him unless all monies presently payable by him in respect of that share have been paid.

The quorum required for a meeting of members is not less than five members present in person and entitled to vote. If a meeting is adjourned because of the lack of a quorum, the members present in person or by proxy and entitled to vote will constitute a quorum at the adjourned meeting.

Meetings are convened upon written notice of not less than 21 days in respect of annual general meetings of members and not less than 14 days in respect of other meetings of members.

Cumulative preference shares
At a general meeting of the company, every holder of a cumulative preference share who is present in person or by proxy shall be entitled to one vote on a show of hands and, on a poll, every person who is present in person or by proxy shall have one vote for each 25 pence in nominal amount of shares held. No member shall be entitled to vote any share in person or by proxy unless all moneys owed in respect of that share have been paid.

Non-cumulative preference shares
Holders of non-cumulative preference shares are not entitled to attend or vote at any general meeting unless the business of the meeting includes the consideration of a resolution for the winding-up of the company or any resolution directly varying or abrogating the rights attached to any such shares and then in such case only to speak to and vote upon any such resolution.

However, holders have the right to vote in respect of any matter when the dividend payable on their shares has not been declared in full for such number of dividend periods as the directors shall determine prior to the allotment thereof.

Whenever a holder is entitled to vote at a general meeting, on a show of hands every shareholder who is present in person has one vote and, on a poll, every such holder who is present in person or by proxy shall have such number of votes as may be determined by the directors prior to allotment.

Non-voting deferred shares
The holders of non-voting deferred shares are not entitled to receive notice of or to attend or vote at any general meeting of the company or otherwise receive any shareholder communication.

Redemption
Unless the directors determine, prior to allotment of any particular series of non-cumulative preference shares, that such series shall be non-redeemable, the preference shares will be redeemable at the option of the company on any date (a “Redemption Date”) which (subject to certain exceptions described in the terms of such shares) falls no earlier than such date (if any) as may be fixed by the directors, prior to allotment of such shares. On redemption, there shall be paid on each non-cumulative preference share the aggregate of its nominal amount together with any premium paid on issue, where applicable a redemption premium and accruals of dividend.
 
234


 
Purchase
General
Subject to the 1985 Act, the company may, by special resolution, reduce its share capital, any capital redemption reserve and any share premium account or other undistributable reserve and may also, subject to the 1985 Act, the requirements of the London Stock Exchange and the rights attached to any class of shares, purchase its own shares (including redeemable shares).

Non-cumulative preference shares and convertible preference shares
Subject to the 1985 Act, the company may purchase any non-cumulative preference shares and convertible preference shares upon such terms as the directors shall determine provided that, where the shares being purchased are listed on the London Stock Exchange, the purchase price payable, exclusive of expenses and accrued dividends, shall not exceed (a) in the case of a purchase in the open market, or by tender, the average of the closing middle market quotations of such shares for the 10 dealing days preceding the date of the purchase of (if higher), in the case of a purchase in the open market only, the market price on the date of purchase provided that such market price is not more than 105 per cent of such average and (b) in the case of a purchase by private treaty, 120 per cent of the closing middle market quotation of such shares for the last dealing day preceding the date of purchase; but so that this proviso shall not apply to any purchase of such shares made in the ordinary course of a business of dealing in securities. Upon the purchase of any such shares, the nominal amount of such shares shall thereafter be divided into, and reclassified as, ordinary shares.

Conversion rights
Convertible preference shares carry the right to convert into ordinary shares if they have not been the subject of a notice of redemption from the company, on or before a specified date determined by the directors. The right to convert will be exercisable by service of a conversion notice on the company within a specified period. The company will use reasonable endeavours to arrange the sale, on behalf of convertible preference shareholders who have submitted a conversion notice, of the ordinary shares which result from such conversion and to pay to them the proceeds of such sale so that they receive net proceeds equal to the nominal value of the convertible preference shares which were the subject of the conversion notice and any premium at which such shares were issued, provided that ordinary shares will not be sold at below a benchmark price (as determined prior to the issue of the relevant convertible preference shares by the directors).

In December 2003, following the payment of aggregate dividends of £1 in respect of each AVS, all issued and outstanding AVSs were de-listed from the Official List and from trading on the London Stock Exchange’s market for listed securities and converted into non-voting deferred shares of £0.01 each.

Changes in share capital and variation of rights
Subject to the provisions of the 1985 Act and without prejudice to any rights attached to any existing shares or class of shares, any share may be issued with such rights or restrictions as the company may by ordinary resolution determine or, subject to and in default of such determination, as the Board shall determine. Subject to the provisions of the 1985 Act, the company may issue shares which are, or at the option of the company or the holder are liable, to be redeemed. Subject to the provisions of the 1985 Act and the Articles, unissued shares are at the disposal of the Board.

The company may by ordinary resolution: increase its share capital; consolidate and divide all or any of its share capital into shares of larger amount than its existing shares; subject to the provisions of the 1985 Act, subdivide its shares, or any of them, into shares of smaller amount than is fixed by the Memorandum; or cancel any shares which have not been taken or agreed to be taken by any person and diminish the amount of its share capital by the amount of the shares so cancelled.

Subject to the provisions of the 1985 Act, if at any time the capital of the company is divided into different classes of shares, the rights attached to any class of shares may (unless further conditions are provided by the terms of issue of the shares of that class) be varied or abrogated, whether or not the company is being wound up, either with the consent in writing of the holders of three-quarters in-nominal value of the issued shares of the class or with the sanction of an extraordinary resolution passed at a separate general meeting of holders of the shares of the class (but not otherwise).

To any such separate general meeting the provision of the Articles relating to general meetings will apply, save that:

 
(i)     
if at any adjourned meeting of such holders a quorum as defined above is not present, two people who hold shares of the class, or their proxies. are a quorum; and
 
 
(ii)     
any such holder present in person or by proxy may demand a poll.
 

The rights attaching to any class of shares having preferential rights are not, unless otherwise expressly provided by the terms of issue thereof, deemed to be varied by the creation or issue of further shares ranking, as regards participation in the profits or assets of the company, pari passu therewith, but in no respect in priority thereto.

Disclosure of interests in shares
The 2006 Act gives the company the power to require persons who it believes to be, or have been within the previous three years, interested in its shares, to disclose prescribed particulars of those interests. Failure to supply the information or supplying a statement which is materially false may lead to the Board imposing restrictions upon the relevant shares. The restrictions available are the suspension of voting or other rights conferred by membership in relation to meetings of the company in respect of the relevant shares and, additionally, in the case of a shareholding representing at least 0.25 per cent of the class of shares concerned, the withholding of payment of dividends on, and the restriction of transfers of, the relevant shares.

Limitations on rights to own share
There are no limitations imposed by UK law or the Memorandum and Articles on the right of non-residents or foreign persons to hold or vote the company's shares other than the limitations that would generally apply to all of the company's shareholders.

Members resident abroad
Members with registered addresses outside the United Kingdom are not entitled to receive notices from the company unless they have given the company an address within the United Kingdom at which such notices may be served.
 
235


Incorporation and registration

The company was incorporated and registered in Scotland under the Companies Act 1948 as a limited company on 25 March 1968 under the name National and Commercial Banking Group Limited. On 10 March 1982, it changed its name to its present name and was registered under the Companies Acts 1948 to 1980 as a public company with limited liability. The company is registered under Company No. SC 45551.

Code of ethics

As discussed on page 76, the Group has adopted a code of ethics that is applicable to all of the Group’s employees, which will be provided to any person without charge, upon request, by contacting Group Secretariat at the telephone number listed on page 237.
 
Documents on display
 
Documents concerning the company may be inspected at 36 St Andrew Square, Edinburgh, EH2 2YB.
 
Executive directors’ service contracts and copies of directors’ indemnities granted by the company in terms of section 309C of the Companies Act 1985 may be inspected at the company’s office at Gogarburn, Edinburgh, EH12 1HQ (telephone 0131 626 4114).
 
In addition, we file reports and other information with the SEC. You can read and copy these reports and other information at the SEC’s Public Reference Room at 100 F Street, N.E., Room 1580, Washington, D.C. 20549. You can call the SEC at 1-800-SEC-0330 for further information on the Public Reference Room or contact the offices of The New York Stock Exchange, on which certain of our securities are listed, at 20 Broad Street, New York, New York 10005. The SEC also maintains a website at www.sec.gov which contains in electronic form each of the reports and other information that we have filed electronically with the SEC.
 
 
236

 
Shareholder information continued

Important addresses
Principal offices
   
Shareholder enquiries
The company
Registrar
PO Box 1000 Gogarburn Edinburgh EH12 1HQ
Computershare Investor Services PLC
Telephone: 0131 626 0000
The Pavilions
 
Bridgwater Road
The Royal Bank of Scotland plc
Bristol BS99 6ZZ
PO Box 1000 Gogarburn Edinburgh EH12 1HQ
Telephone: 0870 702 0135
280 Bishopsgate London EC2M 4RB
Facsimile: 0870 703 6009
 
Email: web.queries@computershare.co.uk
National Westminster Bank Plc
 
135 Bishopsgate London EC2M 3UR
ADR Depositary Bank
 
The Bank of New York Mellon
Citizens
Investor Services
Citizens Financial Group, Inc.
PO Box 11258
One Citizens Plaza Providence Rhode Island 02903 USA
Church Street Station
 
New York NY 10286-1258
Ulster Bank
Telephone: 1 888 269 2377 (US callers)
11-16 Donegall Square East Belfast BT1 5UB
Telephone: 212 815 3700 (International)
George’s Quay Dublin 2
Email: shareowners@bankofny.com
 
 
RBS Insurance
Group Secretariat
Direct Line House 3 Edridge Road Croydon Surrey CR9 1AG
The Royal Bank of Scotland Group plc
Churchill Court Westmoreland Road Bromley BR1 1DP
PO Box 1000
 
Business House F
RBS Greenwich Capital
Gogarburn
600 Steamboat Road
Edinburgh EH12 1HQ
Greenwich Connecticut 06830 USA
Telephone: 0131 556 8555
 
Facsimile: 0131 626 3081
Coutts Group
 
440 Strand London WC2R 0QS
Investor Relations
 
280 Bishopsgate
The Royal Bank of Scotland International Limited
London EC2M 4RB
Royal Bank House 71 Bath Street
Telephone: 0207 672 1758
St Helier Jersey Channel Islands JE4 8PJ
Email: investor.relations@rbs.com
 
 
NatWest Offshore
Registered office
23/25 Broad Street
36 St Andrew Square
St Helier Jersey Channel Islands JE4 8QJ
Edinburgh EH2 2YB
 
Telephone: 0131 556 8555
ABN AMRO Holding N.V.
Registered in Scotland No. 45551
Gustav Mahlerlaan 10
 
1082 PP Amsterdam The Netherlands
Website
 
www.rbs.com
 
 
237

 
Exhibit index

Exhibit
Number
  Description
     
1.1
 
Memorandum and Articles of Association of The Royal Bank of Scotland Group plc
2.1
 
Form of Deposit Agreement among The Royal Bank of Scotland Group plc, The Bank of New York as Depositary,  and all Owners and Holders from time to time of American Depositary Receipts issued thereunder, incorporated by reference to Exhibit 1 to the Registration Statement on Form F-6 (Registration No. 333-144756) (filed on 20 July 2007)
2.2
 
Form of American Depositary Receipt for ordinary shares of the par value of £0.25 each incorporated by reference to Exhibit A of Exhibit 1 to the Registration Statement on Form F-6 (Registration No. 333-144756) (filed on 20 July 2007)
2.3   Letter dated May 12, 2008 from The Bank of New York Mellon as Depository to The Royal Bank of Scotland Group plc relating to the Pre-release of American Depository Receipts 
4.1*
 
Contract of employment for Sir Frederick A. Goodwin
4.2**
 
Service contract for Gordon Pell
4.3
 
Service contract for Lawrence Fish
4.4**
 
Service contract for Guy Whittaker
4.5**
 
Service contract for Johnny Cameron
4.6***
 
Service Agreement for Mark Fisher
4.7***
 
Deed of Indemnity in favor of Sir Frederick A. Goodwin
4.8***
 
Form of Deed of Indemnity for Directors
4.9
 
Consortium and Shareholders' Agreement, dated 28 May 2007, among The Royal Bank  of Scotland Group plc, Banco Santander Central Hispano, S.A., Fortis N.V., Fortis SA/NV and RFS Holdings B.V. incorporated by reference to Exhibit 10.1 to the Registration Statement on Form F-4 (Registration No. 333-144752) (filed on July 20, 2007)
4.10
 
Supplemental Consortium and Shareholders' Agreement dated 17 September 2007, supplementing the Consortium and Shareholders' Agreement dated 28 May 2007, among  The Royal Bank of Scotland Group plc, Banco Santander, S.A., Fortis N.V., Fortis SA/NV and RFS Holdings B.V. incorporated by reference to Exhibit 99.(A)(5)(XXVI) to Amendment No. 9 to the Tender Offer Statement on Schedule TO filed on 18 September 2007
7.1
 
Explanation of ratio calculations
8.1
 
Principal subsidiaries of The Royal Bank of Scotland Group plc
12.1
 
CEO certification required by Rule 13a-14(a)
12.2
 
CFO certification required by Rule 13a-14(a)
13.1
 
Certification required by Rule 13a-14(b)
15.1
 
Consent of independent registered public accounting firm
15.2
 
Summary of the Consortium and Shareholders’ Agreement excerpted from Amendment No. 7 to the Registration Statement on Form F-4 (Registration No. 333-144752) (filed on October 1, 2007)

*Previously filed and incorporated by reference to Exhibit 4.1 to the Group’s Annual Report on Form 20-F for the fiscal year ended 31 December 2004 (File No. 1-10306).

**Previously filed and incorporated by reference to Exhibits 4.4, 4.6 and 4.8, respectively, to the Group’s Annual Report on Form 20-F for the fiscal year ended 31 December 2005 (File No. 1-10306).

***Previously filed and incorporated by reference to Exhibits 4.9, 4.10 and 4.11, respectively, to the Group’s Annual Report on Form 20-F for the fiscal year ended 31 December 2006 (File No. 1-10306). With respect to Exhibit 4.11, the sentence "PROVIDED THAT this Indemnity is given subject to the provisions of Section 309A Companies Act 1985" has been replaced with "PROVIDED THAT this Indemnity is given subject to the provisions of Section 234 Companies Act 2006."
 
238

 
SIGNATURE

     The registrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized the undersigned to sign this annual report on its behalf.

The Royal Bank of Scotland Group plc


Registrant


/s/ Guy Robert Whittaker

Guy Robert Whittaker
Group Finance Director


14 May 2008

 
239
 

 
 
 
  EXHIBIT 1.1
 
The New Articles of Association of the Royal Bank of Scotland Group plc adopted by special resolution passed on 23 April 2008 are currently in effect except for Clause 100 which will go into effect on 1 October 2008.
*          *          *
 
  THE COMPANIES ACTS 1985 AND 1989
_______________________________________

  A PUBLIC COMPANY LIMITED BY SHARES
_______________________________________

  MEMORANDUM OF ASSOCIATION

  of

  THE ROYAL BANK OF SCOTLAND GROUP
  public limited company
  _______________________________________

1.
The name of the Company is "The Royal Bank of Scotland Group public limited company". 1
 
2.
The Company is to be a public company.
   
3.
The registered office of the Company will be situate in Scotland.
   
4.
The objects for which the Company is established are 2 :-
 
 
(1)
To carry on in any part of the world the business of banking in all or any of its aspects, conformably with the laws relating to banking whether passed before or after the date of adoption of this clause in any of the territories in which the powers hereby conferred are exercised, and generally in carrying on its said business and as ancillary thereto to do all acts and things which may seem desirable to be done in the conduct of the businesses of banking or dealing in money and securities for money or which may conduce or be calculated directly or indirectly to facilitate or render profitable the prosecution or such businesses or may be calculated to promote the profitable employment or use of the assets of the Company; and, in particular, and without prejudice to such generality:-

   
(i)
to issue notes of all denominations or amounts payable to bearer subject to compliance with any legal requirements from time to time applicable thereto and to any special liability which may attach by law thereto and to perform the obligations thereby undertaken;
       
   
(ii)
to receive, collect, obtain, and retain money on deposit, current or savings account or on loan or otherwise, and whether at interest or otherwise, and to obtain the use and control of money and securities and to transmit the same and to employ and use the same in any manner thought fit;
       
 
 
 
 
______________________________________
1
The Company was incorporated under the name "National and Commercial Banking Group Limited" and its name was changed to The Royal Bank of Scotland Group Limited" by Special Resolution passed on 4 th July, 1979.  By Resolution of the Directors passed on 28 th  January, 1982, pursuant to section 8 of the Companies Act, 1980, the name of the Company was changed to "The Royal Bank of Scotland Group public limited company".
 
2
This clause was substituted by Special Resolution passed on 12 th January, 1984.
 
 
 

 
   
(iii)
to advance, lend, place or deposit money, securities or any other property of every kind whether without security or with security of any nature or kind whatsoever, heritable or moveable, real or personal or otherwise, and generally to grant credit or credit facilities of any nature and to make or negotiate loans and advances, whether to be made by the Company, by the Company and others or by others, to any company or person, all upon such terms as to interest or otherwise as may be thought fit;
       
   
(iv)
to draw, accept, endorse, grant, discount, acquire, tender for, subscribe, buy, sell, issue, negotiate, transfer, hold, invest or deal in and borrow against, secure, retire, pay or otherwise dispose of or deal with cheques, orders, drafts, bills of exchange, promissory notes, and other instruments, securities and obligations of every kind (whether or not transferable or negotiable);
       
   
(v)
to grant, issue, negotiate, honour, retire, pay and meet obligations arising from bankers' cards, cheque, guarantee and cash cards, credit cards, letters of credit, circular notes, travel and travellers cheques, drafts and other instruments, and all other cheques, instruments, cards or devices (whether evidenced or recorded by visible, electronic or other means) used for the payment of debts, discharge of obligations or the transfer of funds, certificates and securities, whether to bearer or otherwise, and whether providing for the payment of money or the delivery of bullion or otherwise; to make the same or any of them assignable absolutely or otherwise; and generally to transact business in relation to all kinds of payment or transfer systems or methods used by bankers or others for the transfer of funds and settlement of debts or transactions (whether in securities or otherwise);
       
   
(vi)
to buy, hold, sell and deal in foreign exchange, currency, bullion, specie, commodities and futures of any description and precious and other metals;
       
   
(vii)
to receive money, valuables, securities, deeds, and any other items or documents on deposit or for safe custody or otherwise, and with or without undertaking liability for any loss thereof or injury thereto and with or without remuneration.

 
(2)
To carry on the business of a holding company in all its aspects and to co-ordinate, finance, assist, subsidise and manage all or any part of the businesses and operations of any and all companies in which the Company is interested whether as a shareholder or otherwise and whether directly or indirectly.
     
 
(3)
To finance or assist in financing the purchase, improvement, retention, hire, lease or sale of any heritable or moveable, real or personal property of all and every kind or description by way of hire purchase, instalment finance, rental finance, deferred payment, factoring or leasing or otherwise, and to institute, enter into, carry on, subsidise, finance or assist in subsidising or financing the purchase, improvement, retention, hire, lease, sale or maintenance of any
 
2

 
   
heritable or moveable, real or personal property of all and every kind and description upon any terms whatsoever, to acquire and discount agreements or any rights thereunder, by way of hire purchase, instalment finance, rental finance, deferred payment or otherwise, whether proprietary or contractual, and to acquire by assignation, charge, assignment, or otherwise debts due and owing to any company or person and to collect such debts.
     
 
(4)
To subscribe, enter into or tender for, purchase or otherwise acquire, and to hold, dispose of and deal with the shares, stock, securities and evidence of indebtedness or of the right to participate in profits or assets or other similar documents issued by any company or person or any other kind of heritable or moveable, real or personal property including (but without limitation) futures contracts or arrangements of any nature and interest exchange arrangements and any options or other rights in respect of any securities or any other kind of heritable or moveable, real or personal property as aforesaid and generally both in relation to securities and in relation to any other kind of heritable or moveable, real or personal property to carry on the business of a dealing company in all its aspects; and to promote, effect, insure, guarantee, underwrite, secure the subscription or placing of, subscribe or tender for or procure subscription of (whether conditionally or absolutely), participate in, manage (whether on commission or not) carry out or perform any other function in relation to any issue (public or private) of the securities of any company or person, and any options or rights in respect thereof and to lend money for the purposes of or to facilitate any such issue.
     
 
(5)
To enter into any guarantee, bond, recognisance or contract of warranty or indemnity or suretyship of any nature whatsoever and generally, whether with or without the Company receiving any consideration, to guarantee or to grant any indemnity in respect of or to secure or support or otherwise be responsible or liable for (whether by way of bond, guarantee or otherwise and with or without a personal covenant and with or without a heritable security or other fixed security or assignation in security or assignation or assignment or other conveyance or mortgage or pledge of or charge over or set-off against or lien upon all or any part of the undertaking and assets, present and future, and the uncalled capital of the Company or in any other manner) the performance of any contracts, obligations or commitments of any company or person (including but without limitation any company which is for the time being a subsidiary or a holding company of the Company or another subsidiary of a holding company of the Company or which is in any way whatsoever allied to or associated with the Company or with any such holding company or subsidiary or in which the Company or any such holding company, subsidiary or allied or associated company is interested whether as a shareholder or otherwise and whether directly or indirectly) and in particular (but without prejudice to the generality of the foregoing) by all or any of such methods or in any other manner to guarantee, provide security for, support and become responsible or liable for or in respect of the validity, reliability or authenticity of all kinds of titles, securities, instruments, deeds and documents and the payment of capital, principal, premiums, dividends, interest and other moneys and the performance of any obligations secured by or payable or performable under or in respect of any securities, to undertake the insurance, counter-
 
3

 
 
 
insurance and reinsurance of all kinds of risks, to obtain and receive all kinds of  guarantees, counter-guarantees, indemnities and counter-indemnities, to take all other kinds of security whether by way of bond, personal covenant, heritable or other fixed security, assignation in security, assignment, mortgage, pledge, or charge or otherwise howsoever for or in respect of the performance or implementation of any obligations of any person or company and generally to carry on the business of a guarantee and indemnity company in all its aspects.
 
 
(6)
To undertake and carry on business as promoters, agents, financiers, managers, traders, importers, exporters, concessionaires, jobbers, brokers, including commodity and mortgage brokers and stockbrokers, merchants, factors, mercantile agents, shipbrokers, underwriters, warehousemen, surveyors, auctioneers, valuers, property consultants and managers, land and estate agents, contractors, travel agents and aircraft, ship, hovercraft, and road and rail transport owners, hirers, charterers and operators; to undertake insurance and reinsurance and generally carry on the business of insurance in all its aspects; to act as agent, broker or underwriter for the placing of life, marine, fire, accident, fidelity, travel and all other classes of insurance; to act as agent or representative of owners or other persons having or claiming to have, any interest in vessels, aircraft, hovercraft, cargoes, freights, motor or railway vehicles or other machinery or other general merchandise, and any other subjects of insurance; and generally to undertake and carry on every kind of professional, mercantile, property or agency business in all its aspects and to become a subscriber to or member of or otherwise associated with any exchange or similar organisation or trade or other association.
     
 
(7)
To act as and to undertake and execute the office and duties of executor, administrator, trustee or custodian trustee, and to undertake the duties and exercise the rights of a trust corporation and to undertake and execute trusts of all kinds, whether private or public, and whether inter vivos , contractual or mortis causa , including religious, educational or charitable trusts, and generally to carry on what is usually known as trustee and executor business, and in particular and without prejudice to the foregoing generality to undertake and execute the office of trustee or executor or administrator of wills, estates or settlements, trustee of deeds or documents securing debentures, debenture stock or other securities of any company or person or of pension, superannuation, benevolent or other funds or unit trusts, to establish, promote, continue and manage unit trusts, investment trusts, mutual funds and corporations, associations and partnerships of all types and to act as agent, factor, attorney, tutor, curator, judicial factor, receiver, liquidator, guardian, manager, member of committee or any other office of trust or responsibility with or without remuneration; and to make deposits, enter into recognisances and bonds of caution or security and otherwise give security for the due execution, and performance of the duties, of any of the said offices; with the power to the Company to charge interest at such rates as the Company may from time to time fix on all or any advances made or debts incurred by the Company while acting in any of such capacities.
 
4

 
 
(8)
To accept, carry on, manage, sell, realise, transfer, dispose of and deal with any business comprised or included in any trust, settlement or estate of which the Company is trustee, executor, administrator, agent, factor, attorney, tutor, curator, judicial factor, guardian, liquidator, receiver, manager, member of committee or otherwise.
     
 
(9)
To undertake on behalf of customers and others the investment, holding and management, realisation and re-investment of moneys, securities, investments and property of every kind upon such terms as may be thought desirable, to provide investment management services, to accept and hold either in the name of the Company or in any of its subsidiaries, or in any other manner moneys, securities, investments and property of any description paid, transferred, assigned or conveyed to or vested in the Company for management by it.
     
 
(10)
To provide management, advisory, consultancy, secretarial, accountancy, statistical, legal and any technical, executive, supervisory or business services of any kind whatsoever for or in relation to any company, person, business or property of any description whatsoever.
     
 
(11)
To undertake the office of treasurer, factor, registrar, director, secretary and transfer agent and to keep for any company or person any register relating to any stocks, funds, shares, or securities, and to undertake any duties in relation to the registration of transfers, the issue of certificates or otherwise.
     
 
(12)
To create and issue any securities for any purpose including (but without limitation) by way of security or indemnity for or in respect of or by way of satisfaction of any liability whether of the Company or of any other company or person.
     
 
(13)
To carry on the business of acquiring, selling, installing, operating, leasing, renting and providing data processing, storage and retrieval equipment and systems, computers, programs and other software, bureaux services and communication and information storage and retrieval systems of every kind.
     
 
(14)
To apply for and take out, purchase or otherwise acquire any trade and service marks and names, designs, patents, patent rights, inventions, secret processes, copyrights, concessions, licences, grants or other exclusive or non-exclusive rights of any kind and to develop and turn to account and deal with the same in such manner as may be thought fit and to make experiments and tests and to carry on all kinds of research and development work.
     
 
(15)
To seek for and secure and to utilise and develop any openings for the employment of capital and if thought fit to engage and employ specialists to investigate, explore and examine, whether specifically or generally, the prospects, character, situation, conditions and circumstances of any businesses, undertakings and concerns and any concessions, rights, properties or assets of any nature whatsoever.
 
5

 
 
(16)
To establish and maintain branches, agencies and representative or other offices in any part of the world and to act as agents, and to act for and represent, or employ as agents, any company or person resident in the United Kingdom or elsewhere.
     
 
(17)
To procure the Company to be registered, licensed or otherwise legally recognised in or under the laws of any place outside Scotland.
     
 
(18)
To procure the quotation, registration or listing of securities of the Company or securities derived from or related to securities of the Company on any stock exchange or other market for securities in any part of the world.
     
 
(19)
To take or concur in any steps or proceedings (including the undertaking of any obligation, monetary or otherwise) calculated to uphold or support the credit of the Company or any business with which it is associated directly or indirectly or to obtain, maintain, restore or justify public confidence, or to avert or minimise damage directly or indirectly affecting or likely to affect the business of the Company or any such other business as aforesaid.
     
 
(20)
To borrow or raise money in any manner and on any terms whatsoever including (but without limitation) by the issue of securities, and to secure the repayment of any money borrowed, raised or owing or the performance of any obligation or guarantee by granting floating charges, heritable or other fixed securities, assignations in security, assignations or other conveyances or assignments or by mortgage or pledge of or charge over or lien upon, the whole or any part of the Company's property or assets (present and future) and any uncalled capital of the Company.
     
 
(21)
To purchase or otherwise acquire or undertake the whole or any part of, or any interest in, the business, property, assets and liabilities of any company or person carrying on or interested in any business which the Company is empowered to carry on or possessed of property or assets suitable for the purposes of the Company which the Company is empowered to hold or deal in or with, and to continue or participate in the continuance of any such whole, part or interest so purchased, acquired or undertaken.
     
 
(22)
To invest or lend or employ the funds of the Company in or upon such investments, securities, futures contracts or other arrangements and all other kinds of property (whether heritable or moveable, real or personal), rights or options or in such other manner as may be thought fit, to hold, sell or otherwise deal with such investments, securities, futures contracts, arrangements and other kinds of property, rights or options as aforesaid and generally to carry on the business of an investment company in all its aspects.
     
 
(23)
To enter into such agreements and arrangements with bankers and others as to the general principles to be applied and method or procedure to be adopted in carrying out banking or other business in any country or district, or for regulating any of the details of such business, as may be proper and convenient.
 
6

 
 
 
(24)
To enter into partnership or into any arrangement for sharing profits, union of interests, co-operation, joint adventure, reciprocal concession or otherwise with any company or person carrying on or engaged in or about to carry on or engage in any business or transaction capable of being conducted so as directly or indirectly to benefit the Company and to lend money to, guarantee the contracts and obligations of, or otherwise assist any such company or person and to take or otherwise acquire shares and securities of any such company or person, and to sell, hold, re-issue with or without guarantee or otherwise deal with the same.
     
 
(25)
To amalgamate the Company with or to make arrangements for securing reciprocity of interests between the Company and any other company or person having objects similar to the objects of the Company or any of them, and that by the issue or sale to such other company or person of any of the securities of the Company or by purchase of all or any of the securities or other interest in the business of any such other company or person or by an arrangement of the nature of partnership or by an exchange of such securities or interests or by the sale of the whole or any part of the assets of the Company for the time being or by the purchase or acquisition of the whole or any part of the assets of such other company or person, and to exchange any of the assets of the Company for the time being for any other assets which the Company is entitled to hold; and to promote and facilitate any arrangements by way of sale or otherwise of shares and securities of the Company by the holders thereof having for its eventual object all or any of these purposes.
     
 
(26)
To acquire and carry on any business carried on by a subsidiary or a holding company of the Company or another subsidiary of a holding company of the Company.
     
 
(27)
To promote or join in the promotion of any company whether or not having objects similar (wholly or in part) to those of the Company including (but without limitation) the promotion of any company for the purpose of acquiring or taking over any part of the property and assets and liabilities of the Company or any subsidiary of the Company or of any other person or company.
     
 
(28)
To purchase, take on lease, hire, take options over, exchange or otherwise acquire and to hold, administer, sell, feu, excamb, lease, grant options over, pledge, burden, charge, realise, invest, improve, manage, build, construct, equip, work, develop, turn to account and otherwise dispose of and deal with assets, moneys, lands, buildings, estates, works, structures, facilities, rights, concessions, licences, grants, patents, trade marks and other property, heritable and moveable, real and personal of every kind and wherever situated, and all or any part of the undertaking, properties, assets and rights of the Company or any undertaking, properties, assets and rights in which the Company may be interested with others.
 
 
(29)
To subscribe, donate or guarantee money or provide sponsorship for any international, national, charitable, benevolent, educational, social, sporting, public, general or useful object or for any exhibition or trade or other
 
7

 
 
 
association or for any purpose which may be considered likely directly or indirectly to further the interests of the Company or of its members or of any business with which the Company is associated directly or indirectly.
 
 
(30)
To establish and maintain, take over, contribute to or otherwise subsidise or support any pension, superannuation, benevolent, sickness, medical or life assurance fund, scheme or arrangement (whether contributory or otherwise) for the benefit of, and to pay, give or procure the payment or giving of donations, gratuities, pensions, allowances, bonuses, emoluments or any other benefits to, any individuals who are or were at any time Directors, officers, employees, servants or agents of the Company or of any other company which is or was at any time its holding company or which is or was at any time a subsidiary of the Company or of any such holding company or which is or was at any time in any way whatsoever allied to or associated with the Company or with any such holding company or subsidiary or in which the Company or any such holding company or subsidiary or allied or associated company is or was at any time interested whether as a shareholder or otherwise and whether directly or indirectly or of any predecessor in business of the Company or of any subsidiary of the Company or of any such other company and the husbands, wives, widowers, widows, children, families, dependants and personal representatives of any such individuals as aforesaid and any other persons whose service or services have directly or indirectly been of benefit to the Company or to any such other company or to any such predecessor in business or who are considered to have any moral claim on the Company or on any such other company or on any such predecessor in business and to establish and maintain, take over, contribute to or otherwise subsidise or support any companies, institutions, associations, clubs, schools, buildings, housing schemes, trusts or funds which may be considered likely to benefit any such persons as aforesaid or to further the interests of the Company or of any such other company or of any such predecessor in business and make or provide for or procure the making of payments for or towards insuring any such persons as aforesaid against risks of all kinds.
     
 
(31)
To establish, maintain, take over, operate, contribute to, subsidise and support any scheme, arrangement, fund or trust under or pursuant to which individuals who are or were at any time Directors, officers, employees, servants or agents of the Company or of any other company which is or was at any time its holding company or which is or was at any time a subsidiary of the Company or of any such holding company or which is or was at any time in any way whatsoever allied to or associated with the Company or with any such holding company or subsidiary or in which the Company or any such holding company or subsidiary or allied or associated company is or was at any time interested whether as a shareholder or otherwise howsoever and whether directly or indirectly or of any predecessor in business of the Company or of any such holding company or subsidiary or of any such other company and the husbands, wives, widowers, widows, children, families, dependants and personal representatives of any such individuals as aforesaid may share or participate in the profits of the Company or of any such holding company or subsidiary or of any such other company or may in any other manner whatsoever acquire rights or benefits which are referable to or dependent upon
 
8

 
 
 
or otherwise connected with the success or prosperity of the Company or of any such holding company or subsidiary or of any such other company or under or pursuant to which trustees may acquire shares in or other securities of the Company or any other company to be held for the benefit of such persons as aforesaid or any of them and (without prejudice to the generality of the foregoing) to such extent and in such manner as shall be legally permissible to lend or otherwise provide or procure or subsidise the lending or other provision of money to or directly or indirectly for the benefit of any such persons as aforesaid with a view to shares in or any other securities of the Company or of any such holding company or subsidiary or of any such other company being acquired or held by or directly or indirectly for the benefit of any such persons as aforesaid.
 
 
(32)
(i)
To purchase and maintain insurance for or for the benefit of any persons who are or were at any time Directors, officers or employees of the Company, or of any other company which is its holding company or in which the Company or such holding company or any of the predecessors of the Company or of such holding company has any interest, whether direct or indirect, or which is in any way allied to or associated with the Company, or of any subsidiary undertaking of or any other body, whether or not incorporated ("body") owned by or in which an interest is owned by the Company or any such other company, or who are or were at any time trustees of any pension fund or employees' share scheme in which employees of the company or any such company or subsidiary undertaking or body are interested, including (without prejudice to the generality of the foregoing) insurance against any liability incurred by such persons in respect of any act or omission in the actual or purported execution and/or discharge of their duties and/or the exercise or purported exercise of their powers and/or otherwise in relation to or in connection with their duties, powers or offices in relation to the Company or any such other company, subsidiary undertaking, body, pension fund or employees' share scheme; and
       
   
(ii)
to such extent as may be permitted by law otherwise to indemnify or to exempt any such person against or from any such liability.
 
   
For the purposes of this paragraph (32) "subsidiary undertaking" and "employees' share scheme" shall have the same meanings as in the Companies Act 1989 and the Companies Act 1985 respectively.
     
 
(33)
To take over, accept, acquire, carry on or procure the carrying on of, the whole or any part of, or any interest in, any business or undertaking in which any customers or debtors (contingent or otherwise) of the Company or of any predecessor in business or subsidiary of the Company may be engaged or interested or the carrying on of which may be beneficial to the Company or any property or assets which any such customer or debtor may be possessed of or interested in, and to enter into and perform any obligations in connection therewith.
 
9

 
 
(34)
To distribute among members of the Company in specie whether by way of dividend, bonus or otherwise any property of the Company or any proceeds of sale or other disposal of any property or assets of the Company, provided that no such distribution shall be made amounting to a reduction of capital, except with the sanction, if any, for the time being required by law.
     
 
(35)
To accept all charters, dispositions, leases, charges, securities, conveyances, transfers, mortgages, assignations, assignments, surrenders or other deeds or instruments affecting heritable or moveable, real or personal property to be granted to the Company, and to execute and subscribe all charters, dispositions, leases, charges, securities, conveyances, transfers, mortgages, assignations, assignments, surrenders or other deeds or instruments to be granted by the Company.
     
 
(36)
To enter into any arrangements with any Governments or authorities international, supreme, municipal, local or otherwise and to obtain from any such Government or authority any rights, privileges, charters, contracts, licences, or concessions which it may seem desirable to obtain and to carry out, exercise and comply therewith.
     
 
(37)
To take, make, execute, enter into, commence, carry on, prosecute and defend all actions, steps, contracts, agreements, negotiations, legal and other proceedings, compromises, arrangements and schemes, and to apply for, promote and obtain any Acts of Parliament, Orders in Council, Provisional Orders, Statutory Instruments or other legislation or any acts, enactments, decrees, licences, concessions, orders or authorities of any Government or authority, international, supreme, municipal, local or otherwise, which may seem desirable for the purpose of extending or varying the objects or powers of the Company, or altering its constitution, or better enabling the Company to carry out its objects or otherwise advancing the Company's interests or those of any of its subsidiaries or of any person or company associated in business with the Company or with any of its subsidiaries and to oppose any bills, instruments, orders, proceedings or applications or other matters whatsoever which may seem likely directly or indirectly to prejudice any such interests.
     
 
(38)
To do all or any of such things in any part of the world as principals, agents, nominees, attorneys, contractors, trustees or otherwise and by or through agents, nominees, subsidiaries, attorneys, contractors, trustees or otherwise and either alone or in conjunction with others.
     
 
(39)
To carry on any other business or activity and do anything of any nature which may seem capable of being conveniently carried on or done in connection or in conjunction with or as ancillary to the above or by way of extension thereof, or likely directly or indirectly to enhance the value of or render profitable or more profitable all or any part of the Company's undertaking, property or assets or any property in which the Company may be interested or to utilise its know-how or expertise or to further any of its objects or otherwise to advance the interests of the Company or of its members.
 
10

 
 
(40)
To do all such other things as may be deemed incidental or conducive to the attainment of the above objects or any of them.

 
And it is hereby declared that (i) "company" in this clause, except where used in reference to this Company, shall include any Government or any authority or body (whether statutory, international, supreme, local, municipal, public or otherwise), association, partnership, syndicate or other body of persons, whether incorporated or not incorporated, and whether formed, incorporated, domiciled or resident in the United Kingdom or elsewhere, (ii) "person" shall include any person acting in any capacity whatsoever, (iii) "subsidiary" and "holding company" shall be construed in accordance with Section 154 of the Companies Act, 1948 (or any provision of any Act amending, extending or re-enacting the same), (iv) "securities" shall include any fully, partly or nil paid or no par value share, stock, unit, debenture, debenture or loan stock perpetual, redeemable or otherwise, deposit receipt, certificate of title, certificate of deposit, depositary receipt, bill, bond, note, warrant, coupon, option, right to subscribe or convert, fund or similar right, interest or obligation payable to bearer or otherwise, (v) references in this clause (express or implied and howsoever worded) to money, debts, payments, securities, loans, advances, credits, drafts, cheques, instruments, devices, letters of credit, obligations, funds or transactions of any kind shall be construed respectively as references to money, debts, payments, securities, loans, advances, credits, drafts, cheques, instruments, devices, letters of credit, obligations, funds or transactions of any kind expressed or payable in sterling or in any other currency or in any combination of currencies, (vi) "and" and "or" shall mean "and/or" where the context so permits, (vii) "other" and "otherwise" shall not be construed ejusdem generis where a wider construction is possible, and (viii) the objects specified in the different paragraphs of this clause shall not, except where the context expressly so requires, be in any way limited or restricted by reference to or inference from the terms of any other paragraph or the order in which the paragraphs occur or by reference to the name of the Company, but may be carried out in as full and ample a manner and shall be construed in as wide a sense as if each of the said paragraphs defined the objects of a separate, distinct and independent company.
 
   
5.
The liability of the members is limited.
   
6.
The share capital* of the Company is £2 divided into eight Ordinary Shares of 5s. each
___________________________________
*Note - The share capital of the Company was increased by:-
(i)
Special Resolution passed on 2 nd April, 1968 to £6 by the creation of two 11 per cent Cumulative Preference Shares of £1 each and two 5½ per cent Cumulative Preference Shares of £1 each;
(ii)
Ordinary Resolutions passed on 17 th July, 1968 to £30,000,000 by the creation of 116,399,992 additional Ordinary Shares of 5s each, 499,998 additional 11 per cent Cumulative Preference Shares of £1 each and 399,998 additional 5½ per cent Cumulative Preference Shares of £1 each.
(iii)
Ordinary Resolution passed on 10 th January, 1974 to £60,000,000 by the creation of 120,000,000 additional Ordinary Shares of 25p each.
(iv)
Ordinary Resolution passed on 8 th February, 1985 to £90,000,000 by the creation of 120,000,000 additional Ordinary Shares of 25p each.
 
11

 
(v)
Special Resolution passed on 30 th August, 1989 to £290,000,000 by the creation of 200,000,000 Non-cumulative Sterling Preference Shares of £1 each.
(vi)
Ordinary Resolution passed on 30 th August, 1989 to £460,900,000 by the creation of 683,600,000 additional Ordinary Shares of 25p each.
(vii)
Special Resolution passed on 30 th August, 1989 by US$160,000 by the creation of 16,000,000 Non-cumulative Dollar Preference Shares of US$0.01 each.
(viii)
Special Resolution passed on 16 th January, 1992 by US$160,000 by the creation of 16,000,000 Category II Non-cumulative Dollar Preference Shares of US$0.01 each.
(ix)
Special Resolution passed on 14 th January, 1993 by US$200,000 by the creation of 20,000,000 additional Category II Non-cumulative Dollar Preference Shares of US$0.01 each.
(x)
Ordinary Resolution passed on 18 th January, 1996 the creation of 15,000,000 additional Category II Non-cumulative Dollar Preference Shares of US$0.01 each.
(x)
Special Resolution passed on 16 th  January, 1997 the creation of 8,000,000 additional Category II Non-cumulative Dollar Preference Shares of US$0.01 each.
(xii)
Ordinary Resolution passed on 16 th January, 1997 the creation of 100,000,000 additional Non-cumulative Sterling Preference Shares of £1 each.
(i)
Ordinary Resolution passed on 15 th January, 1998 the creation of 8,000,000 additional Category II Non-cumulative Dollar Preference Shares of US$0.01 each.
(xiv)
Ordinary Resolution passed on 14 th January, 1999 the creation of 30,000,000 additional Category II Non-cumulative Dollar Preference Shares of US$0.01 each.
(xv)
Ordinary Resolution passed on 13 th January, 2000 the creation of 43,000,000 additional Category II Non-cumulative Dollar Preference Shares of US$0.01 each.
(xvi)
Special Resolutions passed on 13 th January, 2000 the creation of 25,000,000 Non-cumulative Euro Preference Shares of €0.01 each, the creation of 82,500,000 additional Category II Non-cumulative Dollar Preference Shares of US$0.01 each, the creation of 41,000,000 additional Non-cumulative Euro Preference Shares of €0.01 each, the creation of 500,000 Non-cumulative Convertible Sterling Preference Shares of £0.01 each, 2,000,000 Non-cumulative Convertible Dollar Shares of US$0.01 and 2,000,000 Non-cumulative Convertible Euro Preference Shares of €0.01 each.
(xvii)
Special Resolution passed on 28th February, 2000 the creation of 3,039,375,406 additional Ordinary Shares of 25p each, the creation of 900,000 Category II Non-cumulative Convertible Preference Shares of £0.25 each.
(xviii)
Special Resolution passed on 20 th June, 2000 the creation of 2,700,000 Additional Value Shares of £0.01each and 32,300,000,000 Non-Voting Deferred Shares of £0.01 each.
(xix)
Special Resolution passed on 11 th April 2001 the creation of 900,000 additional Non-cumulative Convertible Dollar Preference Shares of US$0.01 each, 500,000 additional Non-cumulative Convertible Sterling Preference Shares of £0.01 each, 1,000,000 additional Non-cumulative Convertible Dollar Preference Shares of US$0.01 each and 1,000,000 additional Non-cumulative Convertible Euro Preference Shares of €0.01each.
(xx)
Special Resolution passed on 29 th April 2004 the creation of 110 million additional Category II Non-cumulative Dollar Preference shares of US$0.01 each.
(xxi)
Special Resolutions passed on 20 April 2005 increased the authorised share capital by the creation of 1 billion ordinary shares of £0.25p each and 71 million category II non cumulative convertible dollar preference shares of US$0.01 each.
(xxii)
Ordinary Resolution passed on 25 April 2007 increased the authorised share capital by the creation of 6,434,972,616 ordinary shares of 25p each.
 
12

 
(xxiii)
Ordinary Resolution passed on 10 August 2007 increased the authorised share capital by the creation of 556,143,700 ordinary shares of 25p each.  This increase  was subject to all the conditions of  the acquisition of ABN Amro being fulfilled or waived and this was confirmed on 17 October 2007.


 
13


THE COMPANIES ACTS 1985 AND 1989

________________________________________________________________________

A PUBLIC COMPANY LIMITED BY SHARES
________________________________________________________________________

NEW ARTICLES OF ASSOCIATION

of

THE ROYAL BANK OF SCOTLAND GROUP
public limited company

Adopted by Special Resolution passed on 23 April 2008

________________________________________________________________________


PRELIMINARY

1.
Non-application of statutory regulations
   
 
The regulations in Table A in the Companies (Tables A to F) Regulations 1985 (and any Table A applicable to the Company under any former enactment relating to companies) shall not apply to the Company.
   
2.
Definitions and Interpretation
   
 
In these presents (if not inconsistent with the subject or context) the words standing in the first column of the table next hereinafter contained shall bear the meanings set opposite to them respectively in the second column thereof.

 
Words
Meanings
 
"Additional Value Shares"
The meaning given in Article 4D.
 
 
"Applicable Exchange Rate"
Such market rate of exchange as the Directors may consider appropriate for the purchase of any relevant Foreign Currency for Sterling or for any other Foreign Currency on such date as the Directors may consider appropriate.
 
 
"Category II Non-cumulative Convertible Sterling Preference Share"
 
The meaning given in Article 4C.
 

 
 
"Category II Non-cumulative Dollar Preference Share"
 
The meaning given in Article 4(E)(1).
 
"Certificated share"
A share which is not an uncertificated share.
 
 
"company communication provisions"
The same meaning as in Section 1143 of the 2006 Act.
     
 
"Convertible Preference Shares"
The meaning given in Article 4B(4).
 
 
"Cumulative Preference Shares"
The 5½ per cent Cumulative Preference Shares and the 11 per cent Cumulative Preference Shares.
 
 
"Directors"
The Board of Directors of the Company, or an authorised Committee thereof.
 
 
"Dividend"
Dividend and/or bonus.
 
 
"electronic form"
The same meaning as in Section 1168 of the 2006 Act.
 
 
"Euro" and "€"
The single currency of those member states of the European Union participating in European Monetary Union from time to time.
 
 
"Foreign Currency"
Any lawful currency other than Sterling.
 
 
"In Writing"
Written, or produced by any legible and non-transitory substitute for writing, or partly one and partly another.
 
 
"The London Stock Exchange"
The London Stock Exchange Limited.
 
 
"London Stock Exchange dealing day"
A day, other than a Saturday, Sunday or public holiday in the UK when the London Stock Exchange is open or was due to be open for trading.
 
 
"Month"
Calendar month.
 
 
15

 
 
"New Preference Shares"
The Non-cumulative Sterling Preference Shares, the Non-cumulative Dollar Preference Shares, the Non-cumulative Euro Preference Shares, the Category II Non-cumulative Dollar Preference Shares, the Convertible Preference Shares and the Category II Non-cumulative Convertible Sterling Preference Shares (which classes of non-cumulative preference shares all rank pari passu inter se as regards participation in the profits and assets of the Company), together with any other share in the capital of the Company (other than the Cumulative Preference Shares) which is expressed to rank as regards participation in the profits or assets of the Company in some or all respects pari passu therewith.
 
 
"New Shares"
New Preference Shares or any further shares in the capital of the Company issued subsequent to 30th August 1989.
 
 
"Non-cumulative Convertible Dollar Preference Share"
 
The meaning given in Article 4B(2).
 
"Non-cumulative Convertible Euro Preference Share"
 
The meaning given in Article 4B(3).
 
"Non-cumulative Convertible Sterling Preference Share"
 
The meaning given in Article 4B(1).
 
"Non-cumulative Dollar Preference Shares"
The 16,000,000 Non-cumulative Dollar Preference Shares of US$0.01 each in the capital of the Company.
 
 
"Non-cumulative Euro Preference Share"
 
The meaning given in Article 4A.
 
"Non-cumulative Sterling Preference Shares"
The 300,000,000 Non-cumulative Sterling Preference Shares of £1 each in the capital of the Company.
 
 
"Office"
The registered office of the Company for the time being.
 
 
"Operator"
A person approved by the Treasury as operator of a relevant system under the Uncertificated Securities Regulations.
 
 
"Paid"
Paid or credited as paid.
 
 
16

 
 
"Participating class"
A class of shares title to which is permitted by an Operator to be transferred by means of a relevant system.
 
 
"Relevant Section"
Section 133 of the 1989 Act.
 
 
"Relevant system"
Any computer-based system and procedures, permitted by the Uncertificated Securities Regulations and the rules of the London Stock Exchange, which enable title to units of a security to be evidenced and transferred without a written instrument and which facilitate supplementary and incidental matters and shall include, without limitation, the relevant system of which Euroclear UK & Ireland Limited is the Operator.
 
 
"Seal"
The Common Seal of the Company.
 
 
"Securities Seal"
An official seal kept by the Company by virtue of Section 50 of the 2006 Act.
 
 
"The Statutes"
The 1985 Act, the 1989 Act, any provision of the 2006 Act for the time being in force, and every other Act for the time being in force concerning companies and affecting the Company.
 
 
"Subsidiary undertaking"
A subsidiary undertaking as defined in Section 1162 of the 2006 Act.
 
 
"These presents"
These Articles of Association in their present form or as from time to time altered.
 
 
"Transfer Office"
The place where the Register of Members is situate for the time being.
 
 
"Uncertificated share"
A share of a class which is for the time being a participating class title to which is recorded in the Register of Members as being held in uncertificated form.
 
 
"The Uncertificated Securities Regulations"
The Uncertificated Securities Regulations 2001 as amended from time to time and any provisions of or under the Statutes which supplement or replace such Regulations.
 
 
"Undertaking"
An undertaking as defined in Section 1161 of the 2006 Act.
 
 
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"The United Kingdom"
Great Britain and Northern Ireland.
 
 
"US$" and "Dollars"
The lawful currency for the time being of the United States of America.
 
 
"Year"
Calendar Year.
 
 
"5½ per cent Cumulative Preference Shares"
The 400,000 5½ per cent Cumulative Preference Shares of £1 each in the capital of the Company.
 
 
"11 per cent Cumulative Preference Shares"
The 500,000 11 per cent Cumulative Preference Shares of £1 each in the capital of the Company.

 
The word "Act" related to a particular year refers to the Companies Act of that year.
 
The expressions "debenture" and "debenture-holder" shall include "debenture stock" and "debenture stockholder" respectively.

The expression "Base Rate" means the Base Rate from time to time of The Royal Bank of Scotland public limited company.

The expression "Secretary" shall (subject to the provisions of the Statutes) include any deputy secretary, assistant secretary and any other person appointed by the Directors to perform any of the duties of the Secretary and where two or more persons are appointed to act as joint secretaries shall include any one of those persons.

The expressions "recognised clearing house" and "recognised investment exchange" shall mean any clearing house or investment exchange (as the case may be) granted recognition under the Financial Services and Markets Act 2000.

All such of the provisions of these presents as are applicable to paid up shares (other than those relating to share warrants) shall apply to stock, and the words "share" and "shareholder" shall be construed accordingly.

References to the date of adoption of these presents are to the date of the Company's Annual General Meeting in 2008.

Words denoting the singular shall include the plural and vice versa.  Words denoting the masculine gender shall include the feminine gender.  Words denoting persons shall include partnerships, companies and corporations.

References to any statute or statutory provision shall (if not inconsistent with the subject or context) include any statutory modification or re-enactment thereof for the time being in force, whether made before, on or after the date of adoption of these presents.

Any words or expressions defined in the 1985 Act or the 1989 Act or the 2006 Act or the Uncertificated Securities Regulations shall (if not inconsistent with the subject or
 
 
18

 
  context) bear the same meaning in these presents, save that the word "company" shall include any body corporate.

Headings and sub-headings to Articles are inserted for convenience only and shall not affect the construction of these presents.

Where for any purpose an Ordinary Resolution of the Company is expressed to be required under the provisions of these presents, a Special Resolution shall also be effective.

In Articles 84(A), 88, 110(A), 157 and 158 to 161 (inclusive) "address", in relation to communications in electronic form, includes any number or address used for the purposes of such communications.

BUSINESS

3.
Business activities
   
 
Any activity or kind of business which the Company is either expressly or by implication authorised to undertake may be undertaken by the Directors at such time or times as they shall think fit, and further may be suffered by them to be in abeyance, whether such activity or kind of business may have been actually commenced or not, so long as the Directors may deem it expedient not to commence or proceed with the same.

CAPITAL

4.
Share capital
   
 
The share capital of the Company at the date of adoption of these presents is:

 
(a)
£4,518,532,930.50 divided into 500,000 11 per cent Cumulative Preference Shares of £1 each, 400,000 5½ per cent Cumulative Preference Shares of £1 each, 14,570,491,722 Ordinary Shares of 25p each, 1,000,000 Non-cumulative Convertible Sterling Preference Shares of £0.01 each, 900,000,000 Category II Non-cumulative Convertible Sterling Preference Shares of £0.25p each, 300,000,000 Non-cumulative Sterling Preference shares of £1 each, 2,700,000,000 Additional Value Shares of £0.01 each, and 32,300,000,000 Non-Voting Deferred Shares of £0.01 each;
     
 
(b)
US$5,199,000 divided into 16,000,000 Non-cumulative Dollar Preference Shares of US$0.01 each, 500,000,000 Category II Non-cumulative Dollar Preference Shares of US$0.01 each, and 3,900,000 Non-cumulative Convertible Dollar Preference Shares of US$0.01 each; and
     
 
(c)
€690,000 divided into 66,000,000 Non-cumulative Euro Preference Shares of €0.01 each, and 3,000,000 Non-cumulative Convertible Euro Preference Shares of €0.01 each.
 
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The rights as regards participation in the profits and assets of the Company attaching to those shares shall be as specified or referred to below and in Articles 4A, 4B, 4C and 4D:-

 
(A)
Dividend rights of cumulative preference shares
     
   
The 11 per cent Cumulative Preference Shares and the 5½ per cent Cumulative Preference Shares shall confer the right to a fixed cumulative preferential dividend at the rate of 11 per cent and 5½ per cent per annum respectively on the amounts for the time being paid up or credited as paid up on such shares, to be paid if and so far as in the opinion of the Directors the profits of the Company justify such payments on the 31st day of May and the 31st day of December in every year in respect of the half-years ending on the last preceding day of March or September.  Such dividends shall rank pari   passu   and pro   rata   with each other and shall be paid in priority to any dividend on the New Preference Shares or on any other class of share.
     
 
(B)
Capital rights of cumulative preference shares
     
   
On a winding up or liquidation, voluntary or otherwise the surplus assets of the Company available for distribution amongst the members shall be applied:-
     
   
FIRSTLY - in paying to the holders of the 11 per cent  Cumulative Preference Shares and the 5½ per cent Cumulative Preference Shares respectively the arrears (if any) of the fixed cumulative preferential dividends thereon (whether earned or declared or not and including (i) the amount of any dividend which is due for payment after the date of commencement of winding up or liquidation but which is payable in respect of a half-year period ending on or before such date and (ii) any further amount of dividend payable in respect of the period from the beginning of the half-year period then current to the date of commencement of winding up or liquidation) to the date on which repayment is made, in terms of the immediately succeeding paragraph or, if no such repayment is made, the date of payment of such arrears; and
     
   
SECONDLY - in repaying to the holders of the 11 per cent Cumulative Preference Shares and the 5½ per cent  Cumulative Preference Shares respectively, the amounts paid up or credited as paid up on such shares together with a premium of 50p per share in the case of the 11 per cent  Cumulative Preference Shares and of 20p per share in the case of the 5½ per cent  Cumulative Preference Shares.
     
   
Any payments made to the holders of the 11 per cent  Cumulative Preference Shares and the 5½ per cent Cumulative Preference Shares in terms of paragraphs FIRSTLY or SECONDLY above shall rank pari passu   and pro   rata   with each other and (in the case of payments in terms of paragraph FIRSTLY) in priority to and (in the case of repayments in terms of paragraph SECONDLY) pari passu and pro rata with any payments to be made to the holders of the Non-cumulative Sterling Preference Shares and the Non-
 
20


   
cumulative Dollar Preference Shares pursuant to Articles 4(C)(2) and 4(D)(2) respectively below and to the holders of any other New Preference Shares.
     
 
(C)
Non-cumulative sterling preference shares
 
   
(1)
The Non-cumulative Sterling Preference Shares shall rank after the Cumulative Preference Shares to the extent specified in this Article 4, and shall rank pari passu inter se   and (save as aforesaid) with the Cumulative Preference Shares and with all other New Preference Shares.  They shall confer the rights and be subject to the restrictions set out in this Article 4(C) and shall also confer such further rights (not being inconsistent with the rights set out in this Article 4(C)) as may be attached by the Directors to such shares in accordance with this Article 4(C) prior to allotment.  Whenever the Directors have power under this Article to determine any of the rights attached to any of the Non-cumulative Sterling Preference Shares, the rights so determined need not be the same as those attached to the Non-cumulative Sterling Preference Shares then allotted or in issue.  The Non-cumulative Sterling Preference Shares may be issued in one or more separate series, and each series shall be identified in such manner as the Directors may determine without any such determination or identification requiring any alteration to these presents.
       
   
(2)
Each Non-cumulative Sterling Preference Share shall confer the following rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings and redemption:-

     
(a)
Income
         
       
the right (subject to the provisions of paragraph (b) of this sub-Article, if applicable) to a non-cumulative preferential dividend either fixed or not exceeding a specified amount payable in Sterling at such rate on such dates (each a "dividend payment date") in respect of such periods (each a "dividend period") and on such other terms and conditions as may be determined by the Directors prior to allotment thereof.  References in these presents to a "dividend" on the Non-cumulative Sterling Preference Shares include a reference to each dividend in respect of each dividend period applicable thereto and references in this Article 4(C) to dividend payment dates and dividend periods are to dividend payment dates and dividend periods in respect of the Non-cumulative Sterling Preference Shares only.  Such dividends shall be paid in priority to the payment of any dividends on the Ordinary Shares.  The Non-cumulative Sterling Preference Shares shall rank for dividend after the Cumulative Preference Shares, pari   passu  with all other New Preference Shares expressed to rank pari   passu  
 
 
21

 
        therewith as regards participation in profits and otherwise in priority to any other share capital in the Company.
         
     
(b)
Further provisions as to income
         
       
All or any of the following provisions shall apply in relation to any particular Non-cumulative Sterling Preference Shares if so determined by the Directors prior to allotment thereof:-

       
(i)
if, in the opinion of the Directors, the distributable profits of the Company are sufficient to cover the payment in full of dividends on the Non-cumulative Sterling Preference Shares on any dividend payment date, and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari   passu   therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on such date on any Cumulative Preference Share, then each such dividend shall be declared and paid in full;
           
       
(ii)
if, in the opinion of the Directors, the distributable profits of the Company are insufficient to cover the payment in full of dividends on the Non-cumulative Sterling Preference Shares on any dividend payment date, and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari passu   therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on or before such date on any Cumulative Preference Share, then dividends shall be declared by the Directors pro rata   for the Non-cumulative Sterling Preference Shares and such other New Preference Shares to the extent of the available distributable profits (if any) to the intent that the amount of dividend declared per share on each such Non-cumulative Sterling Preference Share and other New Preference Share will bear to each other the same ratio as the dividends accrued per share on each such Non-cumulative Sterling Preference Share and other New Preference Share bear to each other.  If it shall subsequently appear that any such dividend which has been paid should not, in accordance with the provisions of this sub-paragraph, have been so paid, then provided the Directors shall have acted in good faith, they shall not incur any liability for any loss which any
 
 
22

 
          shareholder may suffer in consequence of such payment having been made;  
           
       
(iii)
if, in the opinion of the Directors, the payment of any dividend on any Non-cumulative Sterling Preference Shares would breach or cause a breach of the Bank of England's capital adequacy requirements applicable to the Company and/or any of its subsidiaries, then none of such dividend shall be declared or paid;
           
       
(iv)
subject to sub-paragraphs (v) and (vi) below, the Non-cumulative Sterling Preference Shares shall carry no further right to participate in the profits of the Company and if and to the extent that any dividend or part thereof is on any occasion not paid for the reasons described in sub-paragraph (ii) or (iii) above, the holders of such shares shall have no claim in respect of such non-payment;
           
       
(v)
if any dividend or part thereof on any Non-cumulative Sterling Preference Share is not payable for the reasons specified in sub-paragraph (ii) or (iii) above and if they so resolve, the Directors may, subject to the Statutes, pay a special non-cumulative preferential dividend on the Non-cumulative Sterling Preference Shares at a rate not exceeding £0.01 per share (but so that reference elsewhere in this Article and in Article 4(D) to any dividend payable on any Non-cumulative Sterling Preference Shares shall not be treated as including a reference to any such special dividend);

       
(vi)
(A)
the provisions of this sub-paragraph (vi) shall apply where any dividend or any part thereof otherwise payable on a particular dividend payment date on any Non-cumulative Sterling Preference Shares ("a Relevant Payment") is, for the reasons specified in sub-paragraph (ii) or (iii) above, not payable and the amounts (if any) standing to the credit of the Company's profit and loss account together with the amount of the reserves of the Company available for the purpose are in aggregate sufficient to be applied and capable of being applied in paying up in full at par additional Non-cumulative Sterling Preference Shares on the basis hereinafter provided in this sub-paragraph (vi);

 
(B)
on the date for payment of the Relevant Payment had such payment been payable in cash, the
 
 
23

 
 
   
Directors shall, subject to the Statutes, allot and issue credited as fully paid to each holder of Non-cumulative Sterling Preference Shares such additional nominal amount of Non-cumulative Sterling Preference Shares as is equal to an amount determined by multiplying the cash amount of the Relevant Payment which would have been payable to him had such payment been made in cash (exclusive of any associated tax credit) by a factor to be determined by the Directors prior to allotment of the Non-cumulative Sterling Preference Shares;  
     
 
(C)
for the purposes of paying up additional Non-cumulative Sterling Preference Shares to be allotted pursuant to this sub-paragraph (vi), the Directors shall capitalise, out of such of the accounts or reserves of the Company available for the purpose as they shall determine (including any Share Premium Account), a sum equal to the aggregate nominal amount of the additional Non-cumulative Sterling Preference Shares then to be allotted and shall make all appropriations and applications of such sum and all allotments and issues of fully paid Non-cumulative Sterling Preference Shares for the purpose of giving effect to this sub-paragraph (vi);
     
 
(D)
the additional Non-cumulative Sterling Preference Shares so allotted pursuant to this sub-paragraph (vi) shall confer the same rights and be subject to the same limitations as, and shall rank pari   passu   and pro   rata   in all respects with, the relevant Non-cumulative Sterling Preference Shares save only as regards participation in the Relevant Payment;
     
 
(E)
if any additional Non-cumulative Sterling Preference Shares falling to be allotted pursuant to this sub-paragraph (vi) cannot be allotted by reason of any insufficiency in the Company's authorised share capital or in the amount of relevant securities which the Directors are authorised to allot in accordance with Section 80 of the 1985 Act, the Directors shall convene a General Meeting, to be held as soon as practicable, for the purpose of considering a Resolution or Resolutions effecting an appropriate increase in the authorised share capital and granting the
 
 
24

 
    Directors appropriate authority to allot relevant securities; and  
     
 
(F)
the Directors may undertake and do such acts and things as they may consider necessary or expedient for the purpose of giving effect to the provisions of this sub-paragraph (vi);

 
(vii)
if any date on which dividends are payable on Non-cumulative Sterling Preference Shares is not a day on which banks in London are open for business, and on which foreign exchange dealings may be conducted in London ("a Sterling Business Day"), then payment of the dividend payable on such date will be made on the next succeeding Sterling Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Sterling Business Day;
     
 
(viii)
dividends payable on Non-cumulative Sterling Preference Shares shall accrue from and to the dates determined by the Directors prior to allotment thereof, and the amount of dividend payable in respect of any period shorter than a full dividend period will be calculated on the basis of a 365 day year and the actual number of days elapsed in such period;
     
 
(ix)
if the dividend stated to be payable on the Non-cumulative Sterling Preference Shares on the most recent dividend payment date has not been declared and paid in full, or if a sum has not been set aside to provide for such payment in full, no dividends may be declared on any other share capital of the Company (other than the Cumulative Preference Shares), and no sum may be set aside for the payment thereof, unless, on the date of declaration relative to any such payment, an amount equal to the dividend stated to be payable on the Non-cumulative Sterling Preference Shares in respect of the then current dividend period is set aside for the payment in full of such dividend on the dividend payment date relating to the then current dividend period;
     
 
(x)
if any dividend stated to be payable on the Non-cumulative Sterling Preference Shares on any dividend payment date has not been declared and paid in full, or if a sum has not been set aside to provide for such payment in full, the Company may not redeem or purchase or otherwise acquire for any consideration any
 
 
25

 
    other share capital of the Company and may not set aside any sum nor establish any sinking fund for the redemption, purchase or other such acquisition thereof, until such time as dividends stated to be payable on the Non-cumulative Sterling Preference Shares in respect of successive dividend periods together aggregating no less than twelve months shall thereafter have been declared and paid in full; and
     
 
(xi)
notwithstanding any provision of this Article 4(C), but subject to sub-paragraphs (ii) and (iii) above and the special rights attaching to any other New Preference Share, the Directors shall pay a dividend on any Non-cumulative Sterling Preference Shares allotted after the coming into force of the Relevant Section and due to be redeemed on any Redemption Date (as defined in sub-paragraph (2)(f)(ii) of this Article 4(C)), payable on the Sterling Business Day immediately preceding such Redemption Date.  The dividend payable pursuant to this sub-paragraph (xi) shall be the amount of any dividend on the relevant Non-cumulative Sterling Preference Shares which would (apart from the proposed redemption thereof) be due for payment on the relevant Redemption Date.

 
(bb)
Abrogation of entitlement to dividend
     
   
In relation to any particular Non-cumulative Sterling Preference Shares allotted on or after the date of passing of resolution 17 set out in Appendix 2 to the circular letter to shareholders dated 15th March 2004, all of the following provisions shall apply if (but only if) the Directors  so determine prior to allotment thereof.

 
(i)
the Directors may, in their sole and absolute discretion, resolve prior to any dividend payment date that the dividend on such Non-cumulative Sterling Preference Shares, or part thereof, shall not be paid on that dividend payment date.  If the Directors resolve as aforesaid, then none or (as the case may be) part only of the dividend shall be declared and/or paid.  The Directors shall not be bound to give their reasons for exercising their discretion under this sub-paragraph, and the Directors may exercise their discretion in respect of a dividend notwithstanding the previous setting aside of a sum to provide for payment of that dividend;
     
 
(ii)
to the extent that any dividend or part of a dividend on any Non-cumulative Sterling Preference Shares is, on
 
 
26

 
    any occasion, not paid by reason of the exercise of the Directors' discretion pursuant to sub-paragraph (i) above, the holders of such shares shall have no claim in respect of such non-payment;  
     
 
(iii)
if any dividend or part of a dividend on any Non-cumulative Sterling Preference Shares has, on any occasion, not been paid by reason of the exercise of the Directors' discretion under sub-paragraph (i) above:

 
(1)
the provisions of sub-paragraphs (2)(b)(ix) and (x) of this Article 4(C) shall not apply in respect of such non-payment;
     
 
(2)
such non-payment shall not prevent or restrict (a) the declaration and payment of dividends on any other Non-cumulative Sterling Preference Shares, or on any preference share capital of the Company expressed to rank pari passu with the Non-cumulative Sterling Preference Shares, (b) the setting aside of sums for the payment of such dividends, (c) (subject to (4) below) the redemption, purchase or other acquisition of shares in the Company by the Company, or (d) (subject to (4) below) the setting aside of sums, or the establishment of sinking funds, for any such redemption, purchase or other acquisition by the Company;
     
 
(3)
no dividend may be declared or paid on any share capital ranking after the Non-cumulative Sterling Preference Shares as regards participation in profits (including the Ordinary Shares) until such time as the dividend stated to be payable on the Non-cumulative Sterling Preference Shares to which the non-payment relates in respect of a dividend period has thereafter been declared and paid in full; and
     
 
(4)
the Company may not redeem or purchase or otherwise acquire for any consideration any share capital ranking after the Non-cumulative Sterling Preference Shares, and may not set aside any sum nor establish any sinking fund for the redemption, purchase or other such acquisition thereof, until such time as dividends stated to be payable on the Non-cumulative Sterling Preference Shares to which the non-payment relates in respect of successive
 
 
27

 
    dividend periods together aggregating no less than twelve months shall thereafter have been declared and paid in full; 
 
 
(iv)
if there is any conflict between the provisions of this paragraph (bb), as they apply to any Non-cumulative Sterling Preference Shares, and any other provisions of this Article 4(C) applying to such Non-cumulative Sterling Preference Shares (including sub-paragraph (2)(b)(xi)), the provisions of this paragraph (bb) shall prevail.  In paragraph (2)(a) of this Article 4(C), the words ", and subject to the provisions of paragraph (bb) below, if applicable" shall be deemed to be inserted after "if applicable" in the first sentence, and in paragraph(2)(b) of this Article 4(C), the words "(subject to the provisions of paragraph (bb) below, if applicable)" shall be deemed to be inserted after "such dividend shall" in sub-paragraph (i) and after "dividends shall" in sub-paragraph (ii);
     
 
(v)
in determining the sum payable on any Non-cumulative Sterling Preference Shares pursuant to Article 4(C)(2)(c)(i) on a winding up or liquidation, the Directors' discretion under sub-paragraph (i) above shall be disregarded save in so far as such discretion was actually exercised prior to the making of the determination;
     
 
(vi)
in calculating the aggregate amount of dividends payable in respect of any Non-cumulative Sterling Preference Shares for the purpose of Article 4(C)(3), such calculation shall be made on the assumption that there shall be no exercise by the Directors of their discretion under sub-paragraph (i) above in respect of such Non-cumulative Sterling Preference Shares (or any equivalent discretion in respect of any other New Preference Shares); and
     
 
(vii)
for the avoidance of doubt, no series of Non-cumulative Sterling Preference Shares shall be treated as ranking after any other New Preference Shares with which it is expressed to rank pari passu as regards participating in profits, by reason only of the provisions set out in this paragraph (bb) being included in the terms of issue applicable to that series, or any dividend on that series not being paid by virtue of this paragraph (bb).
 
 
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(c)
Capital
     
   
The right on a winding up or liquidation, voluntary or otherwise, other than (unless otherwise provided by the terms of issue of such share) a redemption or purchase by the Company of any shares of any class, to receive in Sterling out of the surplus assets of the Company available for distribution amongst the members:-

 
(i)
after payment of the arrears (if any) of the fixed cumulative preferential dividends stated to be payable in the Cumulative Preference Shares to the holders thereof in accordance with Article 4(B) FIRSTLY, and pari   passu   with the holders of any other New Preference Shares expressed to rank pari   passu   therewith as regards participation in profits and in priority to the holders of the Ordinary Shares of the Company a sum equal to:-

   
(A)
the amount of any dividend which is due for payment after the date of commencement of winding up or liquidation but which is payable in respect of a period ending on or before such date; and
       
   
(B)
any further amount of dividend payable in respect of the period from the preceding dividend payment date to the date of payment in accordance with sub-paragraph (i);

   
but only to the extent that any such amount or further amount was, or would have been, payable as a dividend in accordance with or pursuant to this Article 4(C) (other than pursuant to this provision); and
     
 
(ii)
subject thereto, pari passu with the holders of the Cumulative Preference Shares and any other New Preference Shares expressed to rank pari   passu   therewith as regards participation in surplus assets and in priority to the holders of the Ordinary Shares of the Company, a sum equal to the amount paid up or credited as paid up on the Non-cumulative Sterling Preference Shares (including any premium paid to the Company in respect thereof on issue).

   
If upon any such winding-up or liquidation, the amounts available for payment are insufficient to cover the amounts payable in full on the Cumulative Preference Shares, the Non-cumulative Sterling Preference Shares and on any other New
 
 
29

 
    Preference Shares expressed to rank pari   passu   therewith as regards participation in surplus assets, then the holders of the Cumulative Preference Shares, the Non-cumulative Sterling Preference Shares and such other New Preference Shares will share rateably in the distribution of surplus assets (if any) in proportion to the full respective preferential amounts to which they are entitled.  No Non-cumulative Sterling Preference Share shall confer any right to participate in the surplus assets of the Company other than that set out in this sub-paragraph (2)(c) of this Article 4(C).
     
 
(d)
Receipt of Notice
     
   
The right to have sent to the holder of each Non-cumulative Sterling Preference Share (at the same time as the same are sent to the holders of Ordinary Shares) a copy of the Company's Annual Report and Accounts and Interim Financial Statement, together with notice of any General Meeting of the Company at which such holder is entitled to attend and vote.
     
 
(e)
Attendance and Voting at Meetings
     
   
The right to attend at a General Meeting of the Company and to speak to or vote upon any Resolution proposed thereat in the following circumstances:-
 
 
(i)
in respect of a Resolution which is to be proposed at the Meeting either varying or abrogating any of the rights attached to the Non-cumulative Sterling Preference Shares or proposing the winding up of the Company (and then in each such case only to speak to and vote upon any such Resolution);
     
 
(ii)
in circumstances where the dividend stated to be payable on the Non-cumula­tive Sterling Preference Shares in respect of such number of dividend periods as the Directors shall determine prior to allotment thereof has not been declared and paid in full, and until such date as the Directors shall likewise determine; and
     
 
(iii)
in such other circumstances as the Directors may determine prior to allotment of the Non-cumulative Sterling Preference Shares,
     
  but not otherwise, together with the right, in such circumstances and on such terms, if any, as the Directors may determine prior to allotment of the Non-cumulative Sterling Preference Shares, to seek to requisition a General Meeting of the Company.  Whenever holders of Non-cumulative Sterling Preference

 
 
30

 
Shares are entitled to vote on a Resolution, on a show of hands every such holder who is present in person, and every proxy present who has been duly appointed by any such holder, shall have one vote and, on a poll, every such holder who is present in person or by proxy shall have such number of votes as may be determined by the Directors prior to allotment of such Non-cumulative Sterling Preference Shares.

 
(f)
Redemption

 
(i)
Unless the Directors shall, prior to the allotment of any series of Non-cumula­tive Sterling Preference Shares, determine that such series shall be non-redeemable, each series of Non-cumulative Sterling Preference Shares shall, subject to the provisions of the Statutes, be redeemable at the option of the Company in accordance with the following provisions.
     
 
(ii)
In the case of any particular Non-cumulative Sterling Preference Shares which are to be so redeemable:-

 
(A)
the Company may, subject thereto, redeem on any Redemption Date (as hereinafter defined) all or some only of the Non-cumulative Sterling Preference Shares by giving to the holders of the Non-cumulative Sterling Preference Shares to be redeemed not less than 14 days' prior notice in writing (a "Notice of Redemption") of the relevant Redemption Date.  "Redemption Date" means, in relation to any Non-cumulative Sterling Preference Share, any date which either (i) falls no earlier than such date (if any) as may be fixed by the Directors, prior to allotment of that share, as being the earliest date on which the Company may redeem such share, and the date so fixed shall be no earlier than five years and one day, and no later than thirty years and one day, after the relevant date of allotment, or (ii) if no date is fixed by the Directors as aforesaid under (i) above in relation to that share, falls no earlier than five years and one day after the date of allotment of the Non-cumulative Sterling Preference Share to be redeemed;
     
   
provided that in relation to any Non-cumulative Sterling Preference Share allotted after the coming into force of the Relevant Section, (i) subject to (ii) below, the Directors may, prior to the allotment of that share, fix the date on or by
 
 
31

 
    which, or dates between which, such share is to be or may be redeemed and such date or dates fixed by the Directors may be in place of or in addition to any date derived from or fixed under the provisions of sub-paragraph (A) above, (ii) the Redemption Date shall be a dividend payment date (as defined in Article 4(C)(2)(a)), and (iii) the Company shall only redeem such share if the Directors have applied the provisions of Article 4(C)(2)(b)(xi) thereto and such provisions have been satisfied n full in relation to such share;  
     
 
(B)
there shall be paid on each Non-cumulative Sterling Preference Share so redeemed, in Sterling, the aggregate of the nominal amount thereof together with any premium paid on issue and together with (in the case of any Non-cumulative Sterling Preference Shares allotted prior to the coming into force of the Relevant Section) arrears (if any) of dividends thereon (whether earned or declared or not) in respect of the period from the dividend payment date last preceding the Redemption Date to the Redemption Date;
     
 
(C)
in the case of a redemption of some only of the Non-cumulative Sterling Preference Shares in any series, the Company shall for the purpose of determining the particular Non-cumulative Sterling Preference Shares to be redeemed cause a drawing to be made at the Office or such other place as the Directors may approve in the presence of the Auditors for the time being of the Company;
     
 
(D)
any Notice of Redemption given under sub-paragraph (ii)(A) above shall specify the applicable Redemption Date, the particular Non-cumulative Sterling Preference Shares to be redeemed and the redemption price (specifying (in the case of any Non-cumulative Sterling Preference Shares allotted prior to the coming into force of the Relevant Section) the amount of the accrued and unpaid dividend per share to be included therein and stating that dividends on the Non-cumulative Sterling Preference Shares to be redeemed will cease to accrue on redemption), and shall state the place or places
 
 
32

 
    at which documents of title in respect of such Non-cumulative Sterling Preference Shares are to be presented and surrendered for redemption and payment of the redemption monies is to be effected.  Upon such Redemption Date, the Company shall redeem the particular Non-cumulative Sterling Preference Shares to be redeemed on that date subject to the provisions of this paragraph and of the Statutes.  No defect in the Notice of Redemption or in the giving thereof shall affect the validity of the redemption proceedings;
     
 
(E)
subject to sub-paragraph (I) below, the provisions of this and the following sub-paragraph shall have effect in relation to Non-cumulative Sterling Preference Shares for the time being issued and registered in the Register of Members ("Registered Shares") and represented by certificates ("Certificates").  Payments in respect of the amount due on redemption of a Registered Share shall be made by Sterling cheque drawn on a bank in London or upon the request of the holder or joint holders not later than the date specified for the purpose in the Notice of Redemption by transfer to a Sterling account maintained by the payee with a bank in London.  Such payment will be against presentation and surrender of the relative Certificate at the place or one of the places specified in the Notice of Redemption and if any Certificate so surrendered includes any Non-cumulative Sterling Preference Shares not to be redeemed on the relevant Redemption Date the Company shall within 14 days thereafter issue to the holder, free of charge, a fresh Certificate in respect of such Non-cumula­tive Sterling Preference Shares.  All payments in respect of redemption monies will in all respects be subject to any applicable fiscal or other laws;
     
 
(F)
as from the relevant Redemption Date the dividend on the Non-cumulative Sterling Preference Shares due for redemption shall cease to accrue except on any such Non-cumulative Sterling Preference Share in respect of which, upon the due surrender of the Certificate in accordance with sub-paragraph (E) above, payment of the redemption monies due on such
 
 
33

 
    Redemption Date shall be improperly withheld or refused, in which case such dividend, at the rate then applicable, shall be deemed to have continued and shall accordingly continue to accrue from the relevant Redemption Date to the date of payment of such redemption monies Such Non-cumulative Sterling Preference Share shall not be treated as having been redeemed until the redemption monies in question together with the accrued dividend thereon shall have been paid;
     
 
(G)
if the due date for the payment of the redemption monies on any Non-cumulative Sterling Preference Share is not a Sterling Business Day then payment of such monies will be made on the next succeeding day which is a Sterling Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Sterling Business Day;
     
 
(H)
the receipt of the holder for the time being of any Registered Share (or in the case of joint holders the receipt of any one of them) in respect of the monies payable on redemption on such Registered Share shall constitute an absolute discharge to the Company; and
     
 
(I)
subject as aftermentioned, the provisions of sub-paragraphs (E) and (F) above shall have effect in relation to Registered Shares which are in uncertificated form within the meaning of the Uncertificated Securities Regulations 1995 (as in force on 15 January 1998) in the same manner as they have effect in relation to Registered Shares represented by Certificates, save that (i) any provision of the said paragraphs requiring presentation and surrender of a Certificate shall be satisfied in the manner prescribed or permitted by the said Regulations (or by any enactment or subordinate legislation which amends or supersedes those Regulations) or (subject to those Regulations or such enactment or subordinate legislation) in such manner as may from time to time be prescribed by the Directors), and (ii) the Company shall not be
     
 
 
34

 
    under any obligation to issue a fresh Certificate under sub-paragraph (E);

 
(iii)
upon the redemption of any Non-cumulative Sterling Preference Share the nominal amount of such shares comprised in the capital of the Company shall thereafter be divided into, and reclassified as, Ordinary Shares without any further resolution or consent being required.

 
(g)
Purchase

 
(i)
Subject to the provisions of the Statutes and any other applicable laws, the Company may at any time and from time to time purchase any Non-cumulative Sterling Preference Shares upon such terms as the Directors shall determine provided that, in the case of Non-cumulative Sterling Preference Shares which are listed on the London Stock Exchange, the purchase price, exclusive of expenses and accrued dividends, shall not exceed (a) in the case of a purchase in the open market, or by tender (which shall be available alike to all holders of the Non-cumulative Sterling Preference Shares), the average of the closing middle market quotations of such Non-cumulative Sterling Preference Shares on the London Stock Exchange (as derived from The London Stock Exchange Daily Official List) for the last 10 dealing days preceding the date of purchase or (if higher), in the case of a purchase in the open market only, the market price on the date of purchase provided that such market price is not more than 105 per cent  of such average and (b) in the case of a purchase by private treaty, 120 per cent  of the closing middle market quotation of such Non-cumulative Sterling Preference Shares on the London Stock Exchange (as derived from The London Stock Exchange Daily Official List) for the last dealing day preceding the date of purchase; but so that this proviso shall not apply to any purchase of Non-cumulative Sterling Preference Shares made in the ordinary course of a business of dealing in securities.
     
 
(ii)
Upon the purchase of any Non-cumulative Sterling Preference Shares the nominal amount of such shares comprised in the capital of the Company shall thereafter be divided into, and reclassified as, Ordinary Shares without any further resolution or consent being required.

 
(3)
Save with the written consent of the holders of three-quarters in nominal value of, or with the sanction of a Special Resolution passed at a separate General Meeting of the holders of the Non-cumulative
 
 
35

 
    Sterling Preference Shares, the Directors shall not, pursuant to Article 148 or 149, capitalise any part of the amounts available for distribution and referred to therein if after such capitalisation the aggregate of such amounts would be less than such multiple, if any, as may be determined by the Directors prior to the first allotment of Non-cumulative Sterling Preference Shares, of the aggregate amount of the dividends (exclusive of any associated tax credit) payable in the twelve month period following such capitalisation on the Non-cumulative Sterling Preference Shares then in issue and any other New Preference Shares then in issue expressed to rank pari   passu therewith as regards participation in profits.

 
(4)
(a)
Save with the written consent of the holders of three-quarters in nominal value of, or with the sanction of a Special Resolution passed at a separate General Meeting of the holders of, the Non-cumulative Sterling Preference Shares, the Directors shall not authorise or create, or increase the amount of, any shares of any class or any security convertible into shares of any class ranking as regards rights to participate in the profits or assets of the Company (other than on a redemption or purchase by the Company of any such shares) in priority to the Non-cumulative Sterling Preference Shares;

 
(b)
The special rights attached to any series of Non-cumulative Sterling Preference Shares allotted or in issue shall not (unless otherwise provided by their terms of issue) be deemed to be varied by the creation or issue of any New Shares ranking as regards participation in the profits or assets of the Company in some or all respects pari   passu   with or after such Non-cumulative Sterling Preference Shares.  Any New Shares ranking pari   passu   with such Non-cumulative Sterling Preference Shares in some or all respects may without their creation or issue being deemed to vary the special rights attached to any Non-cumulative Sterling Preference Share then in issue either carrying rights identical in all respects with such Non-cumulative Sterling Preference Shares or any of them or rights differing therefrom in any respect, including, but without prejudice to the generality of the foregoing, in that:-

 
(i)
the rate of or means of calculating the dividend may differ and the dividend may be cumulative or non-cumulative;
     
 
(ii)
the New Shares or any series thereof may rank for dividend as from such date as may be provided by the terms of issue thereof and the dates for payment of dividend may differ;
     
 
(iii)
the New Shares may be denominated in Sterling or in any Foreign Currency;
 
 
36

 
     
 
(iv)
a premium may be payable on return of capital or there may be no such premium;
     
 
(v)
the New Shares may be redeemable at the option of the holder or of the Company, or may be non-redeemable and if redeemable at the option of the Company, they may be redeemable at different dates and on different terms from those applying to the Non-cumulative Sterling Preference Shares; and
     
 
(vi)
the New Shares may be convertible into Ordinary Shares or any other class of shares ranking as regards participation in the profits and assets of the Company pari   passu   with or after such Non-cumulative Sterling Preference Shares in each case on such terms and conditions as may be prescribed by the terms of issue thereof.

 
(D)
Non-cumulative dollar preference shares

 
(1)
The Non-cumulative Dollar Preference Shares shall rank after the Cumulative Preference Shares to the extent specified in this Article 4, and shall rank pari passu   inter se   and (save as aforesaid) with the Cumulative Preference Shares and with all other New Preference Shares.  They shall confer the rights and be subject to the restrictions set out in this Article 4(D) and shall also confer such further rights (not being inconsistent with the rights set out in this Article 4(D)) as may be attached by the Directors to such shares in accordance with this Article 4(D) prior to allotment.  Whenever the Directors have power under this Article to determine any of the rights attached to any of the Non-cumulative Dollar Preference Shares, the rights so determined need not be the same as those attached to the Non-cumulative Dollar Preference Shares then allotted or in issue.  The Non-cumulative Dollar Preference Shares may be issued in one or more separate series, and each series shall be identified in such manner as the Directors may determine without any such determination or identification requiring any alteration to these presents.
     
 
(2)
Each Non-cumulative Dollar Preference Share shall confer the following rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings and redemption:-

 
(a)
Income
     
   
the right (subject to the provisions of paragraph (b) of this sub-Article, if applicable) to a non-cumulative preferential dividend not exceeding a specified amount payable in Dollars at such rate (which may be fixed or variable and may be subject to recalculation at fixed intervals) on such dates (each a "dividend
 
 
37

 
    payment date") in respect of such periods (each a "dividend period") and on such other terms and conditions as may be determined by the Directors prior to allotment thereof.  References in these presents to a "dividend" on the Non-cumulative Dollar Preference Shares include a reference to each dividend in respect of each dividend period applicable thereto and references in this Article 4(D) to dividend payment dates and dividend periods are to dividend payment dates and dividend periods in respect of the Non-cumulative Dollar Preference Shares only.  Such dividends shall be paid in priority to the payment of any dividends on the Ordinary Shares.  The Non-cumulative Dollar Preference Shares shall rank for dividend after the Cumulative Preference Shares, pari passu   with all other New Preference Shares expressed to rank pari passu   therewith as regards participation in profits and otherwise in priority to any other share capital in the Company.
     
 
(b)
Further provisions as to income
     
   
All or any of the following provisions shall apply in relation to any particular Non-cumulative Dollar Preference Shares if so determined by the Directors prior to allotment thereof:-

 
(i)
if, in the opinion of the Directors, the distributable profits of the Company are sufficient to cover the payment in full of dividends on the Non-cumulative Dollar Preference Shares on any dividend payment date and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari   passu   therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on such date on any Cumulative Preference Share, then each such dividend shall be declared and paid in full;
     
 
(ii)
if, in the opinion of the Directors, the distributable profits of the Company are insufficient to cover the payment in full of dividends on the Non-cumulative Dollar Preference Shares on any dividend payment date and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari   passu   therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on or before such date on any Cumulative Preference Share, then dividends shall be declared by the Directors pro rata   for the Non-cumulative Dollar Preference Shares and such other
 
 
38

 
    New Preference Shares to the extent of the available distributable profits (if any) to the intent that the amount of dividend declared per share on each such Non-cumulative Dollar Preference Share and other New Preference Share will bear to each other the same ratio as the dividends accrued per share on each such Non-cumulative Dollar Preference Share and other New Preference Share bear to each other.  If it shall subsequently appear that any such dividend which has been paid should not, in accordance with the provisions of this sub-paragraph, have been so paid, then provided the Directors shall have acted in good faith, they shall not incur any liability for any loss which any shareholder may suffer in consequence of such payment having been made;
     
 
(iii)
if in the opinion of the Directors, the payment of any dividend on any Non-cumulative Dollar Preference Shares would breach or cause a breach of the Bank of England's capital adequacy requirements applicable to the Company and/or any of its subsidiaries, then none of such dividend shall be declared or paid;
     
 
(iv)
subject to sub-paragraph (v) below, the Non-cumulative Dollar Preference Shares shall carry no further right to participate in the profits of the Company and if and to the extent that any dividend or part thereof is on any occasion not paid for the reasons described in sub-paragraph (ii) or (iii) above, the holders of such shares shall have no claim in respect of such non-payment;
     
 
(v)
if any dividend or part thereof on any Non-cumulative Dollar Preference Share is not payable for the reasons specified in sub-paragraphs (ii) or (iii) above and if they so resolve, the Directors may, subject to the Statutes, pay a special non-cumulative preferential dividend on the Non-cumulative Dollar Preference Shares at a rate not exceeding one (1) US cent per share (but so that reference elsewhere in this Article and in Article 4(C) to any dividend payable on any Non-cumulative Dollar Preference Shares shall not be treated as including a reference to any such special dividend);
     
 
(vi)
if any date on which dividends are payable on Non-cumulative Dollar Preference Shares is not a day on which banks in London and the City of New York are open for business, and on which foreign exchange dealings may be conducted in such cities ("a Dollar Business Day"), then payment of the dividend payable
 
 
39

 
    on such date will be made on the succeeding Dollar Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Dollar Business Day;
     
 
(vii)
dividends payable on Non-cumulative Dollar Preference Shares shall accrue from and to the dates determined by the Directors prior to allotment thereof, and the amount of dividend payable in respect of any period shorter than a full dividend period will be calculated on the basis of twelve 30 day months, a 360 day year and the actual number of days elapsed in such period;
     
 
(viii)
if any dividend stated to be payable on the Non-cumulative Dollar Preference Shares on the most recent dividend payment date has not been declared and paid in full, or if a sum has not been set aside to provide for such payment in full, no dividends may be declared on any other share capital of the Company (other than the Cumulative Preference Shares), and no sum may be set aside for the payment thereof, unless, on the date of declaration relative to any such payment, an amount equal to the dividend stated to be payable on the Non-cumulative Dollar Preference Shares in respect of the then current dividend period is set aside for the payment in full of such dividend on the dividend payment date relating to the then current dividend period; and
     
 
(ix)
if any dividend stated to be payable on the Non-cumulative Dollar Preference Shares on any dividend payment date has not been declared and paid in full, or if a sum has not been set aside to provide for such payment in full, the Company may not redeem or purchase or otherwise acquire for any consideration any other share capital of the Company, and may not set aside any sum nor establish any sinking fund for the redemption or purchase or other such acquisition thereof, until such time as dividends stated to be payable on the Non-cumulative Dollar Preference Shares in respect of successive dividend periods together aggregating no less than twelve months shall thereafter have been declared and paid in full.

 
(c)
Capital
     
   
The right on a winding up or liquidation, voluntary or otherwise other than (unless otherwise provided by the terms of issue of such share) a redemption or purchase by the Company of any
 
 
40

 
    shares of any class to receive in Dollars out of the surplus assets of the Company available for distribution amongst the members:-

 
(i)
after payment of the arrears (if any) of the fixed cumulative preferential dividends stated to be payable on the Cumulative Preference Shares to the holders thereof in accordance with Article 4(B) FIRSTLY and pari passu   with the holders of any other New Preference Shares expressed to rank pari passu   therewith as regards participation in profits and in priority to the holders of the Ordinary Shares of the Company a sum equal to:-
     
 
(A)
the amount of any dividend which is due for payment after the date of commencement of the winding up or liquidation but which is payable in respect of a period ending on or before such date; and
     
 
(B)
any further amount of dividend payable in respect of the period from the preceding dividend payment date to the date of payment in accordance with this sub-paragraph (i);

   
but only to the extent that any such amount or further amount was, or would have been payable as a dividend in accordance with or pursuant to this Article 4(D) (other than pursuant to this provision); and
     
 
(ii)
subject thereto, pari passu with the holders of the Cumulative Preference Shares and any other New Preference Shares expressed to rank pari passu therewith as regards participation in surplus assets in priority to the holders of the Ordinary Shares of the Company, a sum equal to the amount paid up or credited as paid up on the Non-cumulative Dollar Preference Shares (including any premium paid to the Company in respect thereof on issue).
 
   
If upon any such winding-up or liquidation, the amounts available for payment are insufficient to cover the amounts payable in full on the Cumulative Preference Shares, the Non-cumulative Dollar Preference Shares and on any other New Preference Shares expressed to rank pari passu therewith as regards participation in surplus assets, then the holders of the Cumulative Preference Shares, the Non-cumulative Dollar Preference Shares and such other New Preference Shares will share rateably in the distribution of surplus assets (if any) in
 
 
41

 
    proportion to the full respective preferential amounts to which they are entitled.  No Non-cumulative Dollar Preference Share shall confer any right to participate in the surplus assets of the Company other than that set out in this sub-paragraph (2)(c) of this Article 4(D).
     
 
(d)
Receipt of Notices
     
   
The right to have sent to the holder of each Non-cumulative Dollar Preference Share (at the same time as the same are sent to the holders of Ordinary Shares) a copy of the Company's Annual Report and Accounts and Interim Financial Statement together with notice of any General Meeting of the Company at which such holder is entitled to attend and vote.
     
 
(e)
Attendance and Voting at Meetings
     
   
The right to attend at a General Meeting of the Company and to speak to or vote upon any Resolution proposed thereat in the following circumstances:-
 
 
(i)
in respect of a Resolution which is to be proposed at the Meeting either varying or abrogating any of the rights attached to the Non-cumulative Dollar Preference Shares or proposing the winding up of the Company (and then in each such case only to speak to and vote upon any such Resolution);
     
 
(ii)
in circumstances where the dividend stated to be payable on the Non-cumu­lative Dollar Preference Shares in respect of such number of dividend periods as the Directors shall determine prior to allotment thereof has not been declared and paid in full, and until such date as the Directors shall likewise determine; and
     
 
(iii)
in such other circumstances as the Directors may determine prior to allotment of the Non-cumulative Dollar Preference Shares,

   
but not otherwise, together with the right, in such circumstances, if any, as the Directors may determine prior to allotment of the Non-cumulative Dollar Preference Shares, to seek to requisition a General Meeting of the Company for which purpose the Non-cumulative Dollar Preference Shares will be deemed to carry the number of votes determined pursuant to the following sentence.  Whenever holders of Non-cumulative Dollar Preference Shares are so entitled to vote on a Resolution, on a show of hands every such holder who is present in person, and every proxy present who has been duly
 
 
42

 
    appointed by any such holder, shall have one vote and, on a poll, every such holder who is present in person or by proxy shall have such number of votes for each Non-cumulative Dollar Preference Share held as may be determined by the Directors prior to allotment of such Non-cumulative Dollar Preference Shares.
     
 
(f)
Redemption

 
(i)
Unless the Directors shall, prior to the allotment of any series of Non-cumu­lative Dollar Preference Shares, determine that such series shall be non-redeemable, each series of Non-cumulative Dollar Preference Shares shall, subject to the provisions of the Statutes, be redeemable at the option of the Company in accordance with the following provisions.
     
 
(ii)
In the case of any series of Non-cumulative Dollar Preference Shares which are to be so redeemable:-

 
(A)
the Company may, subject thereto, redeem on any Redemption Date (as hereinafter defined) all or some only of the Non-cumulative Dollar Preference Shares by giving to the holders of the Non-cumulative Dollar Preference Shares to be redeemed not less than 30 days' nor more than 60 days' prior notice in writing (a "Notice of Redemption") of the relevant Redemption Date.  "Redemption Date" means, in relation to a Non-cumulative Dollar Preference Share, any date which falls no earlier than five years and one day after the date of allotment of the Non-cumulative Dollar Preference Share to be redeemed;
     
 
(B)
there shall be paid on each Non-cumulative Dollar Preference Share so redeemed, in Dollars, the aggregate of the nominal amount thereof together with any premium paid on issue together with, where applicable, the Relevant Redemption Premium (defined below) and together with arrears (if any) of dividends thereon (whether earned or declared or not) in respect of the period from the dividend payment date last preceding the Redemption Date to the Redemption Date.  "Relevant Redemption Premium" means an amount calculated in accordance with the following formula as applied in relation to a Redemption Date notified under sub-paragraph (A) above which
 
 
43

 
    falls within the period of twelve months commencing on the date following the fifth, sixth, seventh, eighth or ninth anniversary of the relevant date of allotment ("the Relevant Date"), as the case may be.  The formula for calculation of the Relevant Redemption Premium shall be
     
   
A x B

where:-

"A" is the amount of dividend excluding any associated tax credit (not expressed as a percentage) calculated at the date of allotment to which the holder of the Non-cumulative Dollar Preference Share to be redeemed would become entitled in respect of the twelve months following allotment by virtue of the terms of issue thereof on the assumption that such amount of dividend had accrued on the Non-cumulative Dollar Preference Share during such period and was payable at the end of such period and on the further assumption that there shall be no change in the associated tax credit affecting the amount of dividend payable in respect of such period; and

"B" in relation to a Redemption Date falling within the period of twelve months commencing on the day following the fifth anniversary of the Relevant Date, is 66.66 per cent,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the sixth anniversary of the Relevant Date, is 53.33 per cent,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the seventh anniversary of the Relevant Date, is 40.00 per cent,

or
 
 
44

 
   
in relation to a Redemption Date falling within the period of twelve months commencing on the day following the eighth anniversary of the Relevant Date, is 26.66 per cent,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the ninth anniversary of the Relevant Date is 13.33 per cent.  No Relevant Redemption Premium shall be payable when the Redemption Date falls after the tenth anniversary of the Relevant Date.  The product of the above formula in respect of a Non-cumulative Dollar Preference Share may, in the Directors' discretion, be rounded down to the nearest whole cent;
 
 
(C)
in the case of a redemption of some only of the Non-cumulative Dollar Preference Shares in any series, the Company shall for the purpose of determining the particular Non-cumulative Dollar Preference Shares to be redeemed cause a drawing to be made at the Office or such other place as the Directors may approve in the presence of the Auditors for the time being of the Company;
     
 
(D)
any Notice of Redemption given under sub-paragraph (ii) (A) above shall specify the applicable Redemption Date, the particular Non-cumulative Dollar Preference Shares to be redeemed and the redemption price (specifying the amount of the accrued and unpaid dividend per share to be included therein and stating that dividends on the Non-cumulative Dollar Preference Shares to be redeemed will cease to accrue on redemption), and shall state the place or places at which documents of title in respect of such Non-cumulative Dollar Preference Shares are to be presented and surrendered for redemption and payment of the redemption monies is to be effected.  Upon such Redemption Date, the Company shall redeem the particular Non-cumulative Dollar Preference Shares to be redeemed on that date subject to the provisions of this paragraph and of the Statutes.  No defect in the Notice of Redemption or in the
 
 
45

 
    giving thereof shall affect the validity of the redemption proceedings; 
     
 
(E)
the provisions of this and the following sub-paragraphs shall have effect in relation to Non-cumulative Dollar Preference Shares for the time being issued and registered in the Register of Members ("Registered Shares") and represented by certificates ("Certificates") and in relation to Non-cumulative Dollar Preference Shares which, in accordance with Article 52 of these presents, are for the time being issued and represented by a Warrant (as defined in the said Article 52) ("Bearer Shares").  Payments in respect of the amount due on redemption of a Registered Share shall be made by Dollar cheque drawn on a bank in London or in the City of New York or upon the request of the holder or joint holders not later than the date specified for the purpose in the Notice of Redemption by transfer to a Dollar account maintained by the payee with a bank in London or in the City of New York.  Such payment will be against presentation and surrender of the relative Certificate at the place or one of the places specified in the Notice of Redemption and if any Certificate so surrendered includes any Non-cumulative Dollar Preference Shares not to be redeemed on the relevant Redemption Date the Company shall within fourteen days thereafter issue to the holder, free of charge, a fresh Certificate in respect of such Non-cumulative Dollar Preference Shares.  Payment in respect of the amount due on redemption of a Bearer Share shall be made by Dollar cheque drawn on a bank in London or in the City of New York or upon the request of the holder not later than the date specified for the purpose in the Notice of Redemption by transfer to a Dollar account maintained by the payee with a bank in London or in the City of New York.  Such payments will be made against presentation and surrender of the Warrant and all unmatured dividend coupons and talons (if any) at the place or the places specified in the Notice of Redemption.  Upon the relevant Redemption Date all unmatured dividend coupons and any talon for additional dividend coupons appertaining thereto (whether or not returned) shall become void and no
 
 
46

 
    payment will be made in respect thereof.  If the Warrant so surrendered represents any Non-cumulative Dollar Preference Shares not to be redeemed on the relevant Redemption Date the Company shall issue, free of charge, a fresh Warrant representing such Bearer Shares which are not to be redeemed on such Redemption Date. 
     
   
All payments in respect of redemption monies will in all respects be subject to any applicable fiscal or other laws;
     
 
(F)
as from the relevant Redemption Date the dividend on the Non-cumulative Dollar Preference Shares due for redemption shall cease to accrue except on any such Non-cumulative Dollar Preference Share in respect of which, upon the due surrender of the Certificate or, as the case may be, the Warrant and all unmatured dividend coupons and talons (if any) in respect thereof, in accordance with sub-paragraph (E) above, payment of the redemption monies due on such Redemption Date shall be improperly withheld or refused, in which case such dividend, at the rate then applicable, shall be deemed to have continued and shall accordingly continue to accrue from the relevant Redemption Date to the date of payment of such redemption monies.  Such Non-cumulative Dollar Preference Share shall not be treated as having been redeemed until the redemption monies in question together with the accrued dividend thereon shall have been paid;
     
 
(G)
if the due date for the payment of the redemption monies on any Non-cumulative Dollar Preference Shares is not a Dollar Business Day then payment of such monies will be made on the next succeeding day which is a Dollar Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Dollar Business Day; and
     
 
(H)
the receipt of the holder for the time being of any Registered Share (or in the case of joint holders the receipt of any one of them) and the
 
 
47

 
    receipt of the person delivering any Warrant to the place or one of the places specified pursuant to sub-paragraph (D) above in respect of the monies payable on redemption on such Registered Share or, as the case may be, such Bearer Share, shall constitute an absolute discharge to the Company.
 
 
(g)
Purchase
     
   
Subject to the provisions of the Statutes and any other applicable laws, the Company may at any time and from time to time purchase any Non-cumulative Dollar Preference Shares upon such terms as the Directors shall determine provided that, in the case of Non-cumulative Dollar Preference Shares which are listed on the London Stock Exchange, the purchase price, exclusive of expenses and accrued dividends, shall not exceed (i) in the case of a purchase in the open market, or by tender (which shall be available alike to all holders of the Non-cumulative Dollar Preference Shares), the average of the closing middle market quotations of such Non-cumulative Dollar Preference Shares on the London Stock Exchange (as derived from The London Stock Exchange Daily Official List) for the last ten dealing days preceding the date of purchase or (if higher), in the case of a purchase in the open market only, the market price on the date of purchase provided that such market price is not more than 105 per cent  of such average and (ii) in the case of a purchase by private treaty, 120 per cent of the closing middle market quotation of such Non-cumulative Dollar Preference Shares on the London Stock Exchange (as derived from The London Stock Exchange Daily Official List) for the last dealing day preceding the date of purchase: but so that this proviso shall not apply to any purchase of Non-cumulative Dollar Preference Shares made in the ordinary course of a business of dealing in securities.

 
(3)
(a)
Save with the written consent of the holders of three-quarters in nominal value of, or with the sanction of a Special Resolution passed at a separate General Meeting of the holders of, the Non-cumulative Dollar Preference Shares, the Directors shall not authorise or create, or increase the amount of, any shares of any class or any security convertible into shares of any class ranking as regards rights to participate in the profits or assets of the Company (other than on a redemption or purchase by the Company of any such shares) in priority to the Non-cumulative Dollar Preference Shares.

 
(b)
The special rights attached to any series of Non-cumulative Dollar Preference Shares allotted or in issue shall not (unless
 
 
48

 
    otherwise provided by their terms of issue) be deemed to be varied by the creation or issue of any New Shares ranking as regards participation in the profits or assets of the Company in some or all respects pari passu with or after such Non-cumulative Dollar Preference Shares.  Any new shares ranking in some or all respects pari passu   with such Non-cumulative Dollar Preference Shares may without their creation or issue being deemed to vary the special rights attached to any Non-cumulative Dollar Preference Share then in issue either carry rights identical in all respects with such Non-cumulative Dollar Preference Shares or any of them or carry rights differing therefrom in any respect, including, but without prejudice to the generality of the foregoing, in that:-

 
(i)
the rate or means of calculating the dividend may differ and the dividend may be cumulative or non-cumulative;
     
 
(ii)
the New Shares or any series thereof may rank for dividend as from such date as may be provided by the terms of issue thereof and the dates for payment of dividend may differ;
     
 
(iii)
the New Shares may be denominated in Sterling or in any Foreign Currency;
     
 
(iv)
a premium may be payable on return of capital or there may be no such premium;
     
 
(v)
the New Shares may be redeemable at the option of the holder or of the Company, or may be non-redeemable and if redeemable at the option of the Company, they may be redeemable at different dates and on different terms from those applying to the Non-cumulative Dollar Preference Shares; and
     
 
(vi)
the New Shares may be convertible into Ordinary Shares or any other class of shares ranking as regards participation in the profits and assets of the Company pari passu   with or after such Non-cumulative Dollar Preference Shares in each case on such terms and conditions as may be prescribed by the terms of issue thereof.

 
(E)
Category II non-cumulative dollar preference shares

 
(1)
The rights as regards participation in profits and assets of the Company, receipt of notice, attendance and voting at meetings and redemption attaching to the Category II Non-cumulative Dollar Preference Shares of US$0.01 each in the capital of the Company(
     
 
 
49

 
    "Category II Non-cumulative Dollar Preference Shares") shall be as provided by this Article 4(E).
     
 
(2)
Article 4(D) (in its present form or as from time to time altered) shall apply to the Category II Non-cumulative Dollar Preference Shares but with the following modifications:-

 
(a)
subject to (b) below, for any reference (however worded and whether express or implied) to Non-cumulative Dollar Preference Shares there shall be deemed to be substituted a reference to Category II Non-cumulative Dollar Preference Shares;
     
 
(b)
references to "New Preference Shares" shall be deemed to include the Non-cumulative Dollar Preference Shares;
     
 
(c)
in Article 4(D)(2)(e) the words "and on such terms" shall be deemed to be inserted after "such circumstances" and the words "for which purpose the Non-cumulative Dollar Preference Shares will be deemed to carry the number of votes determined pursuant to the following sentence" shall be deemed to be deleted;
     
 
(d)
in relation to any Category II Non-cumulative Dollar Preference share allotted prior to 16 January 1997 or allotted on exchange of any Exchangeable Capital Securities, Series A of the Company, in Article 4(D)(2)(f)(ii)(A) the last sentence shall be deemed to be deleted and the following deemed to be substituted therefor:-
     
   
""Redemption Date" means, in relation to any Category II Non-cumulative Dollar Preference Share, any date which either (i) falls no earlier than such date (if any) as may be fixed by the Directors, prior to allotment of that share, as being the earliest date on which the Company may redeem such share, and the date so fixed shall be no earlier than five years and one day, and no later than ten years and one day, after the relevant date of allotment, or (ii) if no date is fixed by the Directors as aforesaid under (i) above in relation to that share, falls no earlier than five years and one day after the date of allotment of the Category II Non-cumulative Dollar Preference Share to be redeemed";
     
 
(e)
in relation to any Category II Non-cumulative Dollar Preference Shares allotted on or after 16 January 1997 (other than on exchange of any Exchangeable Capital Securities, Series A of the Company), sub-paragraphs (A) and (B) of Article 4(D)(2)(f)(ii) shall be deemed to be deleted and the following deemed to be substituted therefor:-
 
 
50


 
 
"(A)
the Company may, subject thereto, redeem on any Redemption Date (as hereinafter defined) all or some only of the Category II Non-cumulative Dollar Preference Shares by giving to the holders of the Category II Non-cumulative Dollar Preference Shares to be redeemed not less than 30 days nor more than 60 days prior notice in writing (a "Notice of Redemption") of the relevant Redemption Date.  "Redemption Date" means, in relation to a Category II Non-cumulative Dollar Preference Share, any date which falls no earlier than three years and one day (or such longer period (if any) as may be fixed by the Directors prior to allotment of such Share) after the date of allotment of the Category II Non-cumulative Dollar Preference Share to be redeemed ("the Relevant Date") (provided that the Directors may determine prior to allotment that a Redemption Date must, in addition to falling as aforesaid, fall on such anniversary (or on such anniversaries) of the date of allotment as may be fixed by the Directors prior to allotment);
     
 
(B)
there shall be paid on each Category II Non-cumulative Dollar Preference Share so redeemed, in Dollars, the aggregate of the nominal amount thereof together with any premium paid on issue together with, where applicable, the Relevant Redemption Premium (defined below) and together with arrears (if any) of dividends thereon (whether earned or declared or not) in respect of the period from the dividend payment date last preceding the Redemption Date to the Redemption Date.  "Relevant Redemption Premium" means an amount calculated in accordance with such one (if any) of the following three formulae as applied in relation to a Redemption Date notified under sub-paragraph (A) above which falls within the period of twelve months commencing on the date following the third, fourth, fifth, sixth or seventh anniversary of the Relevant Date, as the case may be, as may be determined by the Directors prior to the Relevant Date.  The formula for calculation of the Relevant Redemption Premium shall be:-

 
(a)
A x B

 
where:-
   
  "A" is the amount of dividend excluding any associated tax credit (not expressed as a percentage) calculated at the date of allotment to
 
51

 
 
which the holder of the Category II Non-cumulative Dollar Preference Share to be redeemed would become entitled in respect of the twelve months following allotment by virtue of the terms of issue thereof on the assumption that such amount of dividend had accrued on the Category II Non-cumulative Dollar Preference Share during such period and was payable at the end of such period and on the further assumption that there shall be no change in the associated tax credit affecting the amount of dividend payable in respect of such period; and

"B" in relation to a Redemption Date falling within the period of twelve months commencing on the day following the third anniversary of the Relevant Date, is 66.66 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the fourth anniversary of the Relevant Date, is 53.33 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the fifth anniversary of the Relevant Date, is 40.00 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the sixth anniversary of the Relevant Date, is 26.66 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the seventh anniversary of the Relevant Date is 13.33 per cent; or
 
52

 
 
(b)
C x D
     
   
where:-

"C" is the amount of dividend excluding any associated tax credit (not expressed as a percentage) calculated at the date of allotment to which the holder of the Category II Non-cumulative Dollar Preference Share to be redeemed would become entitled in respect of the twelve months following allotment by virtue of the terms of issue thereof on the assumption that such amount of dividend had accrued on the Category II Non-cumulative Dollar Preference Share during such period and was payable at the end of such period and on the further assumption that there shall be no change in the associated tax credit affecting the amount of dividend payable in respect of such period; and

"D" in relation to a Redemption Date falling within the period of twelve months commencing on the day following the third anniversary of the Relevant Date, is 50 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the fourth anniversary of the Relevant Date, is 40 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the fifth anniversary of the Relevant Date, is 30 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the sixth anniversary of the Relevant Date, is 20 per cent.,

or
 
 
53

 
   
in relation to a Redemption Date falling within the period of twelve months commencing on the day following the seventh anniversary of the Relevant Date is 10 per cent; or
 
 
(c)
E x F
     
   
where:-

"E" is the amount of US$25; and

"F" in relation to a Redemption Date falling within the period of twelve months commencing on the day following the third anniversary of the Relevant Date, is 33.33 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the fourth anniversary of the Relevant Date, is 26.66 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the fifth anniversary of the Relevant Date, is 20 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the sixth anniversary of the Relevant Date, is 13.33 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the seventh anniversary of the Relevant Date, is 6.66 per cent.
 
  No Relevant Redemption Premium shall be payable when the Redemption Date falls after the eighth anniversary of the Relevant Date.  The product of any of the above formulae in respect of a Category II Non-cumulative Dollar Preference Share may, in the

 
54

 
Directors' discretion, be rounded down to the nearest whole cent.

The Directors may, in their discretion, determine in relation to any Category II Non-cumulative Dollar Preference Share, prior to the Relevant Date, that none of the above formulae shall apply, in which event no Relevant Redemption Premium shall be payable;"", and

 
(f)
notwithstanding the terms of sub-paragraph (e) above, in relation to any Category II Non-cumulative Dollar Preference Shares allotted on or after 14 January 2000 (other than on exchange of any Exchangeable Capital Securities, Series A of the Company) the provisions of sub-paragraph (A) and (B) set out in sub-paragraph (e) above shall have effect subject to the following modifications:

 
(i)
the reference in sub-paragraph (A) to three years and one day shall be deemed to be a reference to five years and one day;

 
(ii)
notwithstanding the terms of sub-paragraph (B), a Relevant Redemption Premium shall only be payable when the relevant Redemption Date falls after the tenth anniversary of the Relevant Date and on or prior to the twentieth anniversary of the Relevant Date (the ''redemption premium period''). The formula for calculation of such Relevant Redemption Premium (subject to rounding down as specified in sub-paragraph (B)) shall be as specified in (iii) below.  The Directors may, in their discretion, determine in relation to any Category II Non-cumulative Dollar Preference Share, prior to the Relevant Date, that no Relevant Redemption Premium shall be payable;

 
(iii)
the formula for calculating the Relevant Redemption Premium shall be:
     
   
A x B

where:

''A'' is as defined in sub-paragraph (e) above;

''B'' is, in relation to any Redemption Date falling within the redemption premium period, a percentage determined from the table below by reference to the anniversary of the Relevant Date specified in the left-hand column which is the latest to occur prior to that Redemption Date:
 
Anniversary of the
 
Relevant Date
Percentage
 
55

 
tenth
50%
eleventh
45%
twelfth
40%
thirteenth
35%
fourteenth
30%
fifteenth
25%
sixteenth
20%
seventeenth
15%
eighteenth
10%
nineteenth
5%
 
 
(g)
in relation to any particular Category II Non-cumulative Dollar Preference Shares allotted on or after the date of passing of resolution 17 set out in Appendix 2 to the circular letter to shareholders dated 15th March 2004, all of the following provisions shall apply if (but only if) the Directors so determine prior to allotment thereof:

 
(i)
the Directors may, in their sole and absolute discretion, resolve prior to any dividend payment date that the dividend on such Category II Non-cumulative Dollar Preference Shares, or part thereof, shall not be paid on that dividend payment date.  If the Directors resolve as aforesaid, then none or (as the case may be) part only of the dividend shall be declared and/or paid.  The Directors shall not be bound to give their reasons for exercising their discretion under this sub-paragraph, and the Directors may exercise their discretion in respect of a dividend notwithstanding the previous setting aside of a sum to provide for payment of that dividend;
     
 
(ii)
to the extent that any dividend or part of a dividend on any Category II Non-cumulative Dollar Preference Shares is, on any occasion, not paid by reason of the exercise of the Directors' discretion pursuant to sub-paragraph (i) above, the holders of such shares shall have no claim in respect of such non-payment;
     
 
(iii)
if any dividend or part of a dividend on any Category II Non-cumulative Dollar Preference Shares has, on any occasion, not been paid by reason of the exercise of the Directors' discretion under sub-paragraph (i) above:

 
(1)
the provisions of sub-paragraphs (viii) and (ix) of Article 4(D)(2)(b) shall not apply in respect of such non-payment;
     
 
(2)
such non-payment shall not prevent or restrict (a) the declaration and payment of dividends on
 
 
56

 
    any other Category II Non-cumulative Dollar Preference Shares, or on any preference share capital of the Company expressed to rank pari passu with the Category II Non-cumulative Dollar Preference Shares, (b) the setting aside of sums for the payment of such dividends, (c) (subject to (4) below) the redemption, purchase or other acquisition of shares in the Company by the Company, or (d) (subject to (4) below) the setting aside of sums, or the establishment of sinking funds, for any such redemption, purchase or other acquisition by the Company;
     
 
(3)
no dividend may be declared or paid on any share capital ranking after the Category II Non-cumulative Dollar Preference Shares as regards participation in profits (including the Ordinary Shares) until such time as the dividend stated to be payable on the Category II Non-cumulative Dollar Preference Shares to which the non-payment relates in respect of a dividend period has thereafter been declared and paid in full; and
     
 
(4)
the Company may not redeem or purchase or otherwise acquire for any consideration any share capital ranking after the Category II Non-cumulative Dollar Preference Shares, and may not set aside any sum nor establish any sinking fund for the redemption, purchase or other such acquisition thereof, until such time as dividends stated to be payable on the Category II Non-cumulative Dollar Preference Shares to which the non-payment relates in respect of successive dividend periods together aggregating no less than twelve months shall thereafter have been declared and paid in full;

 
(iv)
if there is any conflict between the provisions of this Article 4(E)(2)(g), as they apply to any Category II Non-cumulative Dollar Preference Shares, and any other provisions of Article 4(D) or this Article 4(E) applying to such Category II Non-cumulative Dollar Preference Shares, the provisions of this Article 4(E)(2)(g) shall prevail.  In Article 4(D)(2)(a), the words ", and subject to the provisions of Article 4(E)(2)(g), if applicable" shall be deemed to be inserted after "if applicable" in the first sentence, and in Article 4(D)(2)(b) the words "(subject to the provisions of Article 4(E)(2)(g), if
 
 
57

 
    applicable)" shall be deemed to be inserted after "such dividend shall" in sub-paragraph (i) and after "dividends shall" in sub-paragraph (ii);
     
 
(v)
in determining the sum payable on any Category II Non-cumulative Dollar Preference Shares pursuant to Article 4(D)(2)(c)(i) on a winding up or liquidation, the Directors' discretion under sub-paragraph (i) above shall be disregarded save in so far as such discretion was actually exercised prior to the making of the determination;
     
 
(vi)
in calculating the Relevant Redemption Premium (if any) payable in respect of any Category II Non-cumulative Dollar Preference Shares, the component "A" in the formula for such calculation shall be determined on the assumption that there shall be no exercise by the Directors of their discretion under sub-paragraph (i) above in respect of such Category II Non-cumulative Dollar Preference Shares; and
     
 
(vii)
for the avoidance of doubt, no series of Category II Non-cumulative Dollar Preference Shares shall be treated as ranking after any other New Preference Shares with which it is expressed to rank pari passu as regards participating in profits, by reason only of the provisions set out in this Article 4(E)(2)(g) being included in the terms of issue applicable to that series, or any dividend on that series not being paid by virtue of this Article 4(E)(2)(g).

 
(3)
For the avoidance of doubt, the Category II Non-cumulative Dollar Preference Shares are, for the purposes of Articles 4(C) and 4(D), New Preference Shares expressed to  rank pari   passu   with the Non-cumulative Sterling Preference Shares and the Non-cumulative Dollar Preference Shares as regards participation in surplus profits and surplus assets.

 
(F)
Subject to the provisions of Article 4 and to the special rights attached to the Non-cumulative Sterling Preference Shares and the Non-cumulative Dollar Preference Shares and the Category II Non-cumulative Dollar Preference Shares and the Non-cumulative Euro Preference Shares and the Convertible Preference Shares (as defined in Article 4B) and the Category II Non-cumulative Convertible Sterling Preference Shares and to any special rights which are or may be attached to any other class of shares (i) the profits of the Company available for dividend and resolved to be distributed shall be distributed by way of dividend amongst the holders of the Ordinary Shares and (ii) on a winding up or liquidation, voluntary or otherwise, the residue, if any, of the surplus assets of the Company available for distribution amongst the
     
 
 
58

 
    members shall belong to the holders of the Ordinary Shares and be divided amongst them in proportion to the amounts paid up or credited as paid up on such shares held by them respectively.

4A
Non-cumulative Euro Preference Shares
   
 
Each Non-cumulative Euro Preference Share of €0.01 forming part of the share capital of the Company (a "Non-cumulative Euro Preference Share") shall confer the rights as to participation in the profits and assets of the Company, receipt of notices, attendance and votings at meetings and redemption specified or referred to in Schedule 1 to these presents ("Schedule 1", which Schedule shall be regarded as part of these presents).
   
4B
Non-cumulative Convertible Preference Shares
 
 
(1)
Non-cumulative Convertible Sterling Preference Shares: Each Non-cumulative Convertible Sterling Preference Share of £0.01 forming part of the share capital of the Company (a ''Non-cumulative Convertible Sterling Preference Share'') shall confer the rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings, redemption and conversion specified or referred to in Parts 1 and 4 of Schedule 2 to these presents (''Schedule 2'' which schedule shall be regarded as part of these presents).
     
 
(2)
Non-cumulative Convertible Dollar Preference Shares: Each Non-cumulative Convertible Dollar Preference Share of US$0.01 forming part of the share capital of the Company (a ''Non-cumulative Convertible Dollar Preference Share'') shall confer the rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings, redemption and conversion specified or referred to in Parts 2 and 4 of Schedule 2.
     
 
(3)
Non-cumulative Convertible Euro Preference Shares: Each Non-cumulative Convertible Euro Preference Share of € 0.01 forming part of the share capital of the Company (a ''Non-cumulative Convertible Euro Preference Share'') shall confer the rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings, redemption and conversion specified or referred to in Parts 3 and 4 of Schedule 2.
     
 
(4)
In Schedule 2, ''Convertible Preference Shares'' means all or any of the Non-cumulative Convertible Sterling Preference Shares, the Non-cumulative Convertible Dollar Preference Shares and the Non-cumulative Convertible Euro Preference Shares (each a ''Convertible Preference Share'').

4C
Category II Non-cumulative Convertible Sterling Preference Shares
   
 
Each Category II Non-cumulative Convertible Preference Share of £0.25 forming part of the share capital of the Company (a "Category II Non-cumulative Convertible Sterling Preference Share") shall confer the rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings,
   
 
 
59

 
  redemption and conversion specified or referred to in Schedule 3 to these presents ("Schedule 3" which schedule shall be regarded as part of these presents).  
   
4D.
Additional Value Shares
   
 
Each Additional Value Share of £0.01 forming part of the share capital of the Company (an "Additional Value Share") shall confer the rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings and conversion specified or referred to in Schedule 4 to these presents ("Schedule 4") which schedule shall be regarded as part of these presents.
   
5.
Shares with special rights and redeemable shares
   
 
Without prejudice to any special rights previously conferred on the holders of any shares or class of shares for the time being issued (which special rights may be varied or abrogated only in the manner provided by the next following Article), any share in the Company may be issued with such preferred, deferred or other special rights, or subject to such restrictions, whether in regard to participation in the profits or assets of the Company, voting or otherwise, as the Company may from time to time by Ordinary Resolution determine (or, failing any such determination or in pursuance of any power conferred on the Directors by these presents or by Ordinary Resolution, as the Directors may determine) and subject to the provisions of the Statutes the Company may issue any shares which are, or at the option of the Company or the holder are to be liable, to be redeemed.
 
VARIATION OF RIGHTS

6.
Method of varying class rights
   
 
Whenever the share capital of the Company is divided into different classes of shares, the special rights attached to any class may, subject to the provisions of the Statutes, be varied or abrogated either with the consent in writing of the holders of three-fourths of the issued shares of the class or with the sanction of a Special Resolution passed at a separate General Meeting of the holders of the shares of the class (but not otherwise) and may be so varied or abrogated either whilst the Company is a going concern or during or in contemplation of a winding up.  To every such separate General Meeting all the provisions of these presents relating to General Meetings of the Company and to the proceedings thereat shall mutatis mutandis   apply, except that the necessary quorum shall be two persons at least holding or representing by proxy one-third in nominal amount of the issued shares of the class (but so that if at any adjourned meeting a quorum as above defined is not present, any two holders of shares of the class present in person or by proxy shall be a quorum) and that any holder of shares of the class present in person or by proxy may demand a poll and that every such holder shall on a poll have one vote for every share of the class held by him.  The foregoing provisions of this Article shall apply to the variation or abrogation of the special rights attached to some only of the shares of any class as if the shares concerned and the remaining shares of such class formed separate classes.
   
 
 
60

 
7.
When share rights deemed to be varied
   
 
The special rights attached to any class of shares having preferential rights shall not unless otherwise expressly provided by the terms of issue thereof be deemed to be varied by the creation or issue of further shares ranking as regards participation in the profits or assets of the Company in some or all respects pari passu   therewith but in no respect in priority thereto.

ALTERATION OF CAPITAL

8.
Increase of capital
   
 
The Company may from time to time by Ordinary Resolution increase its capital by such sum to be divided into shares of such amounts, and denominated in such currencies, as the resolution shall prescribe.
   
9.
New shares
   
 
All new shares shall be subject to the provisions of the Statutes and of these presents with reference to allotment, payment of calls, lien, transfer, transmission, forfeiture and otherwise.
   
10(A).
Alterations permitted by ordinary resolution
   
 
The Company may by Ordinary Resolution:-
 
 
(1)
Consolidate and divide all or any of its share capital into shares of larger amount than its existing shares.
     
 
(2)
Cancel any shares which, at the date of the passing of the resolution, have not been taken, or agreed to be taken, by any person and diminish the amount of its capital by the amount of the shares so cancelled.
     
 
(3)
Sub-divide its shares, or any of them, into shares of smaller amount than is fixed by the Memorandum of Association (subject, nevertheless, to the provisions of the Statutes), and so that the resolution whereby any share is sub-divided may determine that, as between the holders of the shares resulting from such sub-division, one or more of the shares may, as compared with the others, have any such preferred, deferred or other special rights, or be subject to any such restrictions, as the Company has power to attach to unissued or new shares.

  (B).
Fractions arising
   
 
Upon any consolidation of fully paid shares into shares of larger amount the Directors may settle any difficulty which may arise with regard thereto and in particular may as between the holders of shares so consolidated determine which shares are consolidated into each consolidated share and in the case of any shares registered in the name of one holder (or joint holders) being consolidated with shares registered in
 
 
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  the name of one holder (or joint holders) may make such arrangements for the allocation, acceptance or sale of the consolidated share and for the distribution of any moneys received in respect thereof as may be thought fit and for the purpose of giving effect thereto may appoint some person to transfer the consolidated share or any fractions thereof and to receive the purchase price thereof and any transfer executed in pursuance thereof shall be effective and after such transfer has been registered no person shall be entitled to question its validity.
   
11.
Power to purchase own shares
   
 
Subject to the provisions of the Statutes, and to any rights conferred on the holders of any class of shares and to any requirements imposed by the London Stock Exchange in respect of securities admitted to listing, the Company may purchase, or enter into a contract under which it will or may purchase, any of its own shares (including any redeemable shares).  Neither the Company nor the Directors shall be required to select the shares to be purchased rateably or in any other particular manner as between the holders of shares of the same class or as between them and the holders of shares of any other class or in accordance with the rights as to dividends or capital conferred by any class of shares.
   
 
Unless otherwise provided by the terms of issue, the rights attached to any New Preference Share shall not be deemed to be varied or abrogated by the purchase or redemption by the Company of any of its shares ranking as regards participation in the profits or assets of the Company pari   passu   with or postponed to such share.
   
12.
Power to reduce capital
   
 
The Company may reduce its share capital or any capital redemption reserve, share premium account or other undistributable reserve in any manner and with and subject to any incident authorised, and consent required, by law.  Unless otherwise provided by the terms of issue, the rights attached to any New Preference Share shall not be deemed to be varied or abrogated by a reduction of any share capital ranking as regards participation in the profits and assets of the Company pari passu   with or postponed to such share.

SHARES

13(A).
Shares at the disposal of the Directors
   
 
Subject to the provisions of the Statutes relating to authority, pre-emption rights and otherwise and of any resolution of the Company in General Meeting passed pursuant thereto and of these presents, all unissued shares in the Company shall be at the disposal of the Directors and they may allot (with or without conferring a right of renunciation), grant options over or otherwise dispose of them to such persons, at such times and on such terms as they think proper.  No share in the Company may be allotted (a) for cash in a currency other than that in which it is denominated or (b) for a consideration other than cash unless the value ascribed thereto is denominated in the same currency as such share.
   
 
 
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  (B).
Directors' authority to allot shares and power to allot shares for cash
 
 
(1)
The Directors shall be generally and unconditionally authorised pursuant to and in accordance with Section 80 of the 1985 Act to exercise for each Section 80 prescribed period all the powers of the Company to allot and to make offers or agreements to allot relevant securities up to an aggregate nominal amount equal to the Section 80 amount (save that the Directors shall not be authorised hereunder to issue any New Preference Shares).
     
 
(2)
During each Section 89 prescribed period the Directors shall be empowered to allot and to make offers or agreements to allot equity securities wholly for cash (pursuant to and within the terms of the said authority, by way of sales of treasury shares, or both):-
     
 
(i)
in connection with a rights issue;
     
 
(ii)
pursuant to any authority conferred upon the Directors in accordance with and pursuant to Article 143; and
     
 
(iii)
otherwise than pursuant to sub-paragraphs (i) or (ii) above, up to an aggregate nominal amount equal to the Section 89 amount;
 
   
as if Section 89(1) of the 1985 Act did not apply to any such allotment.
     
 
(3)
By such authority and power, the Directors may during such period make offers or agreements which would or might require the allotment of securities after the expiry of such period.
     
 
(4)
For the purposes of this Article 13(B):

 
(i)
"rights issue" means an offer of equity securities to holders on a fixed record date of (a) Ordinary Shares in proportion to their respective holdings and (b) other equity securities to the extent required or permitted by the rights attached thereto (but subject to such exclusions or other arrangements as the Directors may deem necessary or expedient in relation to fractional entitlements or legal or practical problems under the laws of, or the requirements of any recognised regulator body or any stock exchange in, any territory);
     
 
(ii)
"Section 80 prescribed period" means, in the first instance, the period commencing on the day of the adoption of these presents and ending on the date of the Company's Annual General Meeting in 2009 and thereafter shall mean any other period (not exceeding 5 years on any occasion) for which the authority conferred by sub-paragraph (1) above is renewed or extended by an Ordinary Resolution of the Company stating the Section 80 amount for such period;
     
 
(iii)
"Section 89 prescribed period" means, in the first instance, the period from the date of the adoption of these presents to the date of the 
     
 
 
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    Annual General Meeting in 2009 or 23 July 2009 (whichever is the earlier), and shall thereafter mean any period (not exceeding 15 months on any occasion) for which the authority and power conferred by sub-paragraph (2) above is renewed by a Special Resolution of the Company stating the Section 89 amount for such period;
     
 
(iv)
"Section 80 amount" shall for the first Section 80 prescribed period be £833,925,071, but only if Resolution 13 in the notice of the Company's Annual General Meeting in 2008 has been duly passed at that meeting before these presents are adopted, and for any other Section 80 prescribed period shall be that stated in the relevant Ordinary Resolution or any increased amount fixed by Ordinary Resolution;
     
 
(v)
"Section 89 amount" shall for the first Section 89 prescribed period be £125,088,760, but only if Resolution 14 in the notice of the Company's Annual General Meeting in 2008 has been duly passed at that meeting before these presents are adopted, and for any other Section 89 prescribed period shall be that stated in the relevant Special Resolution; and
     
 
(vi)
the nominal amount of any securities shall be taken to be, in the case of rights to subscribe for or to convert any securities into shares of the Company, the nominal amount of such shares which may be allotted pursuant to such rights.

14.
Commission
   
 
In addition to all other powers of paying commissions, the Company may exercise the powers of paying commissions conferred by the Statutes to the full extent thereby permitted.  The Company may also on any issue of shares pay such brokerage as may be lawful.  Subject to the Statutes, any such commission or brokerage may be satisfied by the payment of cash or by the allotment of fully or partly paid shares or partly in one way and partly in another.
   
15.
Renunciation
   
 
The Directors may at any time after the allotment of any share but before any person has been entered in the Register of Members as the holder recognise a renunciation thereof by the allottee in favour of some other person and may accord to any allottee of a share a right to effect such renunciation upon and subject to such terms and conditions as the Directors may think fit to impose.
   
16.
Interests not recognised
   
 
Except as required by law, no person shall be recognised by the Company as holding any share upon any trust, and the Company shall not be bound by or compelled in any way to recognise (even when having notice thereof) any equitable, contingent, future or partial interest in any share, or any interest in any fractional part of a share, or (except only as by these presents or by law otherwise provided) any other right in
 
 
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  respect of any share, except an absolute right to the entirety thereof in the registered holder or, in the case of a share warrant, in the bearer of the warrant for the time being.

EVIDENCE OF TITLE TO SHARES

17.
Uncertificated Shares
 
 
(A)
Pursuant and subject to the Uncertificated Securities Regulations, the Directors may permit title to shares of any class to be evidenced otherwise than by a certificate and title to shares of such a class to be transferred by means of a relevant system and may make arrangements for a class of shares (if all shares of that class are in all respects identical) to become a participating class.  Title to shares of a particular class may only be evidenced otherwise than by a certificate where that class of shares is for the time being a participating class.  The Directors may also, subject to compliance with the Uncertificated Securities Regulations and the rules of any relevant system, determine at any time that title to shares of any class may from a date specified by the Directors no longer be evidenced otherwise than by a certificate or that title to shares of such a class shall cease to be transferred by means of any particular relevant system.  For the avoidance of doubt, shares which are uncertificated shares shall not be treated as forming a class of shares which are separate from certificated shares with the same rights.
     
 
(B)
In relation to a class of shares which is, for the time being, a participating class and for so long as it remains a participating class, no provision of these Articles shall apply or have effect to the extent that it is inconsistent in any respect with:-

 
(i)
the holding of shares of that class in uncertificated form;
     
 
(ii)
the transfer of title to shares of that class by means of a relevant system; and
     
 
(iii)
any provision of the Uncertificated Securities Regulations.

 
(C)
Shares of a class which is for the time being a participating class may be changed from uncertificated form, and from certificated to uncertificated form, in accordance with and subject as provided in the Uncertificated Securities Regulations and the rules of any relevant system, and the Directors shall record on the register of members that the shares are held in certificated or uncertificated form as appropriate.

18.
Certificated shares
   
 
Subject to the provisions of the Uncertificated Securities Regulations, the rules of any relevant system and these presents, every person (except a person to whom the Company is not by law required to issue a certificate) whose name is entered as a member in the register of members in respect of any shares of any one class upon the
 
 
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  issue or transfer thereof shall be entitled without payment to a certificate therefor (in the case of issue) within one month (or such longer period as the terms of issue shall provide) after allotment or (in the case of a transfer of fully paid shares) within fourteen days after lodgement of a transfer or receipt of the relevant Operator-instruction by the Company or (in the case of a transfer of partly paid shares) within two months after lodgement of a transfer or receipt of the relevant Operator-instruction by the Company or (upon payment of such reasonable charge (if any) for every certificate after the first as the Directors shall from time to time determine) to several certificates, each for one or more of his shares of any class.  Provided that the Company shall not be bound to register more than four persons as the joint holders of a share and in the case of a share held jointly by several persons the Company shall not be bound to issue more than one certificate for each class of shares so held and delivery of a certificate to one of such persons shall be deemed sufficient delivery to all.  A member who has transferred some but not all of the shares comprised in a share certificate shall be entitled to a certificate for the balance without charge.
   
19.
Authentication and form of certificates
   
 
Every certificate for shares or debentures or other securities of the Company shall (except to the extent that the terms and conditions for the time being relating thereto otherwise provide) be issued under the Seal (or under a Securities Seal or, in the case of shares on a branch register, an official seal for use in the relevant territory) and (subject as hereinafter provided) shall bear the autographic signatures at least of one Director and the Secretary.  Provided that the Directors may by resolution determine, either generally or in any particular case or cases, that such signatures or either of them shall be dispensed with or shall be affixed by some method or system of mechanical signature or that certificates may be signed or authenticated by some other person or persons.  Every such certificate shall specify the number and class of shares, debentures or other securities to which it relates and the amount paid up thereon.  No certificate shall be issued representing shares, debentures or other securities of more than one class.  No certificate need be issued in respect of shares, debentures or other securities held by a recognised clearing house or a nominee of a recognised clearing house or of a recognised investment exchange or any other person in respect of whom the Company is not required by law to complete and have ready for delivery a certificate as provided herein.  Notwithstanding the foregoing provisions of this Article, the Directors may by resolution determine, either generally or in any particular case or cases, that certificates for shares, debentures or other securities shall bear the signatures or facsimile signatures of two authorised officers of the Company and need not be issued under the Seal or the Securities Seal or an official seal.
   
20.
Cancellation and replacement of certificates

 
(A)
Any two or more certificates representing shares of any one class held by any member may at his request be cancelled and a single new certificate for all such shares issued in lieu subject, if the Directors so require, to payment of the reasonable out of pocket expenses of the Company in providing the same.
     
 
(B)
If any member shall surrender for cancellation a share certificate representing shares held by him and request the Company to issue in lieu two or more share
 
 
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    certificates representing such shares in such proportions as he may specify, the Directors may, if they think fit, comply with such request.
     
 
(C)
If a share certificate shall be damaged, defaced, worn out, or alleged to have been lost, stolen or destroyed, it shall be replaced by a new certificate on request without fee but on such terms (if any) as to evidence and indemnity and to payment of any exceptional out-of-pocket expenses of the Company in investigating the evidence and preparing the indemnity as the Directors may decide and, where it is defaced or worn out, after delivery of the old certificate to the Company.
     
 
(D)
In the case of shares held jointly by several persons any such request may be made by any one of the joint holders.

CALLS ON SHARES

21.
Power to make calls
   
 
The Directors may from time to time make calls upon the members in respect of any monies unpaid on their shares (whether on account of the nominal value of the shares or by way of premium) and not by the terms of issue thereof made payable at fixed times.  Each member shall (subject to being given at least fourteen days' notice specifying the time or times and place of payment) pay to the Company at the time or times and place so specified the amount called on his shares.  A call may be revoked or postponed as the Directors may determine.
   
22.
Time when call made
   
 
A call shall be deemed to have been made at the time when the resolution of the Directors authorising the call was passed and may be made payable by instalments.
   
23.
Liability of joint holders
   
 
The joint holders of a share shall be jointly and severally liable to pay all calls in respect thereof.
   
24.
Interest payable
   
 
If a sum called in respect of a share is not paid before or on the day appointed for payment thereof, the person from whom the sum is due shall pay interest on the sum from the day appointed for payment thereof to the time of actual payment at such rate (not exceeding 5 per cent per annum above the Base Rate, or in the absence of any Base Rate, 20 per cent per annum) as the Directors determine and all expenses that may have been incurred by the Company by reason of such non-payment, but the Directors shall be at liberty in any case or cases to waive payment of such interest and expenses wholly or in part.
   
 
 
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25.
Deemed calls
   
 
Any sum (whether on account of the nominal value of the share or by way of premium) which by the terms of issue of a share becomes payable upon allotment or at any fixed date shall for all the purposes of these presents be deemed to be a call duly made and payable on the date on which by the terms of issue the same becomes payable.  In the case of non-payment all the relevant provisions of these presents as to payment of interest and expenses, forfeiture or otherwise shall apply as if such sum had become payable by virtue of a call duly made and notified.
   
26.
Differentiation of calls
   
 
The Directors may at any time and from time to time differentiate between the holders as to the amount of calls to be paid and the times of payment.
   
27.
Payment of calls in advance
   
 
The Directors may if they think fit receive from any member willing to advance the same all or any part of the monies (whether on account of the nominal value of the shares or by way of premium) uncalled and unpaid upon the shares held by him and such payment in advance of calls shall extinguish pro tanto   the liability upon the shares in respect of which it is made and upon the monies so received (until and to the extent that the same would but for such advance become payable) the Company may pay interest at such rate (not exceeding the Base Rate or, in the absence of any Base Rate, 12 per cent  per annum) as the member paying such sum and the Directors agree upon.  The Directors may at any time repay monies paid in advance of calls upon giving to the member not less than one month's notice in writing.

FORFEITURE, SURRENDER AND LIEN

28.
Notice requiring payment of calls on default
   
 
If a member fails to pay the whole or any part of any call or instalment of a call on the day appointed for payment thereof, the Directors may at any time thereafter during such time as any part of such call or instalment remains unpaid, serve a notice on him requiring payment of so much of the call or instalment as is unpaid together with any accrued interest and any costs, charges and expenses incurred by the Company by reason of such non-payment.
   
29.
Content of notice
   
 
The notice shall name a further day (not being less than seven days from the date of service of the notice) on or before which, and the place where, the payment required by the notice is to be made, and shall state that in the event of non-payment in accordance therewith the shares on which the call was made will be liable to be forfeited.
   
 
 
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30.
Forfeiture for non-compliance
   
 
If the requirements of any such notice as aforesaid are not complied with, any share in respect of which such notice has been given may at any time thereafter, before payment of all calls, interest, costs, charges and expenses due in respect thereof has been received by the Company, be forfeited by a resolution of the Directors to that effect.  Such forfeiture shall include all dividends declared in respect of the forfeited share and not actually paid before forfeiture.  The Directors may accept a surrender of any share liable to be forfeited hereunder.  When a share has been forfeited, the Company shall give notice of the forfeiture to the person who was before forfeiture the holder of the share or the person entitled by transmission to the share.  No forfeiture will be invalidated by any omission to give such notice.  An entry of the fact and date of forfeiture shall be made in the Register of Members.
   
31.
Sale of forfeited shares
   
 
A share so forfeited or surrendered shall become the property of the Company and may (subject to the provisions of the Statutes) be sold, re-allotted or otherwise disposed of either to the person who was before such forfeiture or surrender the holder thereof or entitled thereto or to any other person upon such terms and in such manner as the Directors shall think fit and at any time before a sale, re-allotment or disposition the forfeiture or surrender may be cancelled on such terms as the Directors think fit.  The Directors may, if necessary, authorise some person to transfer a forfeited or surrendered share to any such other person as aforesaid.
   
32.
Extinction of rights
   
 
A member whose shares have been forfeited or surrendered shall cease to be a member in respect of the forfeited or surrendered shares but shall notwithstanding the forfeiture or surrender remain liable to pay to the Company all moneys which at the date of forfeiture or surrender were presently payable by him to the Company in respect of the shares with interest thereon at 5 per cent  per annum above the Base Rate or, in the absence of any Base Rate, 20 per cent  per annum (or in either case such lower rate as the Directors may approve) from the date of forfeiture or surrender until payment but the Directors may waive payment of such moneys and/or interest either wholly or in part and the Directors may enforce payment without any allowance for the value of the shares at the time of forfeiture or surrender.
   
33.
Company to have lien on shares
   
 
The Company shall have a first and paramount lien on every share (not being a fully paid share) for all moneys (whether presently payable or not) called or payable at a fixed time in respect of such share and the Company shall also, insofar as is permitted by the Statutes, have a first and paramount lien on all shares (other than fully paid shares) standing registered in the name of a single member for all the debts and liabilities of such member or his estate to the Company and that whether the same shall have been incurred before or after notice to the Company of any equitable or other interest of any person other than such member and whether the period for the payment or discharge of the same shall have actually arrived or not and
 
 
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  notwithstanding that the same are joint debts or liabilities of such member or his estate and any other person, whether a member of the Company or not.  The Company's lien (if any) on a share shall extend to all dividends or other moneys payable thereon or in respect thereof.  The Directors may waive any lien which has arisen and may declare any share to be exempt wholly or partially from the provisions of this Article.
   
34.
Enforcement of lien by sale
   
 
The Company may sell in such manner as the Directors think fit any share on which the Company has a lien, but no sale shall be made unless some sum in respect of which the lien exists is presently payable nor until the expiration of fourteen days after a notice in writing stating and demanding payment of the sum presently payable and giving notice of the intention to sell in default shall have been given to the registered holder for the time being of the share or the person entitled thereto by reason of death or bankruptcy.
   
35.
Application of proceeds
   
 
The net proceeds of such sale after payment of the costs of such sale shall be applied in or towards payment or satisfaction of the debts or liabilities in respect whereof the lien exists so far as the same are presently payable and any residue shall (upon surrender to the Company for cancellation of the certificate (if any) for the shares sold and subject to a like lien for debts or liabilities not presently payable as existed upon the shares prior to the sale) be paid to the person entitled to the shares at the time of the sale.  For giving effect to any such sale the Directors may authorise some person to transfer the shares sold to, or in accordance with the directions of, the purchaser.
   
36.
Giving effect to the sale
   
 
A statutory declaration in writing that the declarant is a Director or the Secretary of the Company and that a share has been duly forfeited or surrendered or sold to satisfy a lien of the Company on a date stated in the declaration shall be conclusive evidence of the facts therein stated as against all persons claiming to be entitled to the share.  Such declaration and the receipt of the Company for the consideration (if any) given for the share on the sale, re-allotment or disposal thereof together with the share certificate (if any) delivered to a purchaser or allottee thereof shall (subject to the execution of a transfer if the same be required) constitute a good title to the share and the person to whom the share is sold, re-allotted or disposed of shall be registered as the holder of the share and shall not be bound to see to the application of the purchase money (if any) nor shall his title to the share be affected by any irregularity or invalidity in the proceedings in reference to the forfeiture, surrender, sale, re-allotment or disposal of the share.
   
 
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TRANSFER OF SHARES

37.
Transfers
   
 
Subject to such of the restrictions of these presents as may be applicable:-

 
(i)
any member may transfer all or any of his uncertificated shares by means of a relevant system in such manner provided for, and subject as provided in the Uncertificated Securities Regulations and the rules of any relevant system, and accordingly no provision of these present shall apply in respect of an uncertificated share to the extent that it requires or contemplates the effecting of a transfer by an instrument in writing or the production of a certificate for the share to be transferred; and
     
 
(ii)
any member may transfer all or any of his certificated shares by an instrument of transfer in any usual form or in any other form which the Directors may approve.


38.
Execution of transfers
   
 
The instrument of transfer of a certificated share shall be executed by or on behalf of the transferor and (except in the case of fully paid shares) by or on behalf of the transferee.  The transferor shall be deemed to remain the holder of the shares concerned until the name of the transferee is entered in the Register of Members in respect thereof.  All instruments of transfer which are registered may be retained by the Company.
   
39.
Suspension of registration
   
 
Subject to the Statutes and the requirements of the London Stock Exchange, the registration of transfers may be suspended and the Register of Members closed at such times and for such period as the Directors may from time to time determine and either generally or in respect of any class of shares: Provided that such registration shall not be suspended and the Register of Members shall not be closed for more than thirty days in any year.
   
40.
Right to decline to register transfer of partly paid shares
   
 
The Directors may in their absolute discretion and without assigning any reason therefor decline to register any transfer of shares (not being fully paid shares) provided that where any such share is listed on the London Stock Exchange, such discretion may not be exercised in such a way as to prevent dealings in the shares of that class from taking place on an open and proper basis.  If the Directors refuse to register a transfer they shall within two months after the date on which the transfer was lodged with the Company or, in the case of uncertificated shares, within two months after the date on which the relevant Operator-instruction is received, send to the transferee notice of the refusal.
   
 
 
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41.
Further rights to decline to register transfer

 
(A)
The Directors may only decline to register a transfer of an uncertificated share in the circumstances set out in the Uncertificated Securities Regulations, and where, in the case of a transfer to joint holders, the number of joint holders to whom the uncertificated share is to be transferred exceeds four.
     
 
(B)
The Directors may decline to register any transfer of a certificated share unless:-

 
(i)
the instrument of transfer is lodged at the Transfer Office or at such other place as the Directors may from time to time determine accompanied by the certificate for the shares to which it relates and such other evidence as the Directors may reasonably require to show the right of the transferor to make the transfer;
     
 
(ii)
the instrument of transfer is in respect of only one class of share; and
     
 
(iii)
in the case of a transfer to joint holders, the number of joint holders to whom the share is to be transferred does not exceed four.

42.
No fee payable for registration of transfers
   
 
No fee will be charged by the Company in respect of the registration of any instrument of transfer or confirmation or probate or letter of administration or certificate of marriage or death or power of attorney or other document relating to or affecting the title to any shares or otherwise for making any entry in the Register of Members affecting the title to any shares.
   
43.
Renunciations recognised
   
 
Nothing in these presents shall preclude the Directors from recognising a renunciation of the allotment of any share by the allottee in favour of some other person.  In this Article "allottee" includes provisional allottee and any person in whose favour an allotment has been previously renounced.
 
DESTRUCTION OF DOCUMENTS

44.
Destruction of documents
   
 
The Company shall be entitled to destroy (a) all share certificates which have been cancelled at any time after the expiration of one year from the date of such cancellation, and (b) all notifications of change of name and address and all dividend mandates which have been cancelled or have ceased to have effect at any time after the expiration of two years from the date of the recording of such notification or, as the case may be, the date of such cancellation or cessation, and (c) all instruments of transfer of shares which have been registered at any time after the expiration of six years from the date of registration thereof, and (d) any other documents on the basis of which any entry in the Register of Members has been made at any time after the
 
 
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  expiration of six years from the date of the first entry in the Register of Members in respect thereof, and it shall conclusively be presumed in favour of the Company that every entry in the Register of Members purporting to have been made on the basis of an instrument of transfer or other document so destroyed was duly and properly made and that every instrument of transfer so destroyed was a valid and effective instrument duly and properly registered and every share certificate so destroyed was a valid and effective document duly and properly cancelled and every other document hereinbefore mentioned so destroyed was a valid and effective document in accordance with the recorded particulars thereof in the books or records of the Company.
   
 
Provided always that:-

 
(i)
The provisions aforesaid shall apply only to the destruction of a document in good faith and without express notice of any claim (regardless of the parties thereto) to which the document might be relevant;
     
 
(ii)
Nothing herein contained shall be construed as imposing upon the Company any liability in respect of the destruction of any such document earlier than as aforesaid or in any other circumstances which would not attach to the Company in the absence of this Article;
     
 
(iii)
References herein to the destruction of any document include references to the disposal thereof in any manner.

TRANSMISSION OF SHARES

45.
Transmission
   
 
In case of the death of a registered shareholder, the survivors or survivor where the deceased was a joint holder, and the executors or administrators of the deceased where he was a sole or only surviving holder, shall be the only persons recognised by the Company as having any title to his interest in the shares, but nothing in this Article shall release the estate of a deceased holder (whether sole or joint) from any liability in respect of any share solely or jointly held by him.
   
46(A).
Registration on death, bankruptcy, etc
   
 
Subject to the provisions of the preceding Article any person becoming entitled to a share in consequence of the death or bankruptcy of a member or otherwise by operation of law may (subject as provided elsewhere in these presents) upon such evidence being produced as may from time to time properly be required by the Directors (and in the case of shares in uncertificated form, subject to the facilities and requirements of the relevant system) either (a) be registered as holder of the share in a representative capacity or (b) be registered himself as holder of the share or (c) transfer such share to some other person.  The Directors shall, in any case, have the same right to decline or suspend registration as they would have had in the case of a transfer of the share by that member before his death, bankruptcy or other
 
 
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  event giving rise to the transmission of his entitlement by operation of law, as the case may be.
   
(B).
Election for registration
   
 
The intimation to the Company, by or on behalf of any person becoming entitled to a share in accordance with paragraph (A) of this Article, of the evidence therein required shall be deemed to be a request by such person to be registered as holder of the share in a representative capacity unless such person shall otherwise elect as aftermentioned, provided always that such registration shall not impose any personal liability upon such person in respect of the share.  If the person so becoming entitled shall elect to be registered himself, he shall deliver or send to the Company a notice in writing in a form acceptable to the Directors signed by him stating that he so elects and if he shall elect to have another person registered he shall testify his election by, in respect of shares in certificated form, executing to that person a transfer of the share or, in respect of shares in uncertificated form, making such other arrangements as are consistent with the Uncertificated Securities Regulations and the facilities and requirements of the relevant system for their transfer to such person.  All the limitations, restrictions and provisions of these presents relating to the right to transfer and the registration of transfers of shares shall be applicable to any such notice or transfer as aforesaid as if the death or bankruptcy of the member, or other event giving rise to the transmission of his entitlement by operation of law, had not occurred and the notice or transfer were a transfer signed by that member.
   
47.
Rights of persons entitled by transmission
   
 
Save as otherwise provided by or in accordance with these presents, a person becoming entitled to a registered share in consequence of the death or bankruptcy of a member or otherwise by operation of law (upon supplying to the Company such evidence as the Directors may reasonably require to show his title to the share) shall be entitled to the same dividends and other advantages as those to which he would be entitled if he were the registered holder of the share except that he shall not be entitled in respect thereof (except with the authority of the Directors) to exercise any right conferred by membership in relation to meetings of the Company until he shall have been registered as a member in respect of the share; Provided that the Directors may at any time give notice requiring such person to elect either to be registered or to transfer the share and, if the notice is not complied with within such period (being not less than 42 days) as the Directors may fix, the Company may thereafter:

 
(a)
withhold payment of all dividends and other monies payable in respect of the share (but any such action shall not constitute the Company a trustee in respect of any such dividends or other monies) and suspend any other advantages to which such person would otherwise be entitled in respect of the share until the requirements of the notice have been complied with; and/or
     
 
(b)
sell the share at the best price reasonably obtainable in such manner as the Directors think fit and, subject to the provisions of these presents generally, the provisions of Article 48(B) shall apply to such sale.
 
 
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UNTRACED SHAREHOLDERS

48(A).
Power to dispose of shares of untraced shareholders
   
 
The Company shall be entitled to sell at the best price then reasonably obtainable the shares of a member or the shares to which a person is entitled by virtue of transmission on death or bankruptcy if and provided that:-

 
(i)
during the period of twelve years ending on the date of the publication of the advertisement referred to in sub-paragraph (ii) below (or, if published on different dates, the later or latest thereof) at least three cash dividends (whether interim or final) have become payable on or in respect of the shares in question but all dividends or other moneys payable on or in respect of such shares during such period remain unclaimed; and
     
 
(ii)
the Company shall have inserted an advertisement in one daily newspaper with a national circulation in the United Kingdom, one Scottish daily newspaper and one newspaper circulating in the area in which the last known address of the member or the address at which service of notices upon such member or other person may be effected in accordance with these presents is located, giving notice of its intention to sell the said shares; and
     
 
(iii)
during the said period of twelve years and the period of three months following the date of the publication of the said advertisement (or, if published on different dates, the later or latest thereof) the Company shall have received indication neither of the whereabouts nor of the existence of such member or person; and
     
 
(iv)
if the shares in question are listed on the London Stock Exchange, notice shall have been given to the London Stock Exchange of the Company's intention to make such sale.

(B).
Sale procedure and application of proceeds
   
 
To give effect to any such sale the Company may appoint some person to execute as transferor an instrument of transfer of the said shares and such instrument of transfer shall be as effective as if it had been executed by the registered holder of, or person entitled by transmission to, such shares and the title of the transferee shall not be affected by any irregularity or invalidity in the proceedings relating thereto.  The Directors may authorise the conversion of shares to be sold which are certificated shares into uncertificated shares, and vice versa (so far as is consistent with the Uncertificated Securities Regulations and the facilities and requirements of the relevant system) for their transfer to, or in accordance with the directions of, the transferee.  The net proceeds of sale shall belong to the Company which shall be obliged to account to the former member or other person previously entitled as aforesaid for an amount equal to such proceeds and shall enter the name of such former member or other person in the books of the Company as a creditor for such amount.  No trust shall be created in respect of the debt, no interest shall be payable in respect of the same and the Company shall not be required to account for any money
 
 
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  earned on the net proceeds, which may be employed in the business of the Company or invested in such investments (other than shares of the Company or its holding company if any) as the Directors may from time to time think fit.
 
STOCK

49.
Conversion into stock
   
 
The Company may from time to time by Ordinary Resolution convert any fully paid shares into stock or reconvert any stock into fully paid shares of any denomination.  If and whenever any shares of any class in the capital of the Company for the time being shall have been issued and be fully paid and at that time the shares of that class previously issued shall stand converted into stock such further shares upon being fully paid shall ipso facto   be converted into stock transferable in the same units as the existing stock of that class.
   
50.
Transfer of stock
   
 
The holders of stock may transfer the same or any part thereof in the same manner and subject to the same regulations as and subject to which the shares from which the stock arose might previously to conversion have been transferred (or as near thereto as circumstances admit) but no stock shall be transferable except in such units (not being greater than the nominal amount of the shares from which the stock arose) as the Directors may from time to time determine.
   
51.
Rights of stockholders
   
 
The holders of stock shall according to the amount of the stock held by them have the same rights, privileges and advantages as regards dividend, return of capital, voting and other matters as if they held the shares from which the stock arose; but no such right, privilege or advantage (except as regards participation in the profits or assets of the Company) shall be conferred by an amount of stock which would not, if existing in shares, have conferred such right, privilege or advantage.

SHARE WARRANTS TO BEARER
   
52(A).
Power to issue share warrants to bearer
   
 
Subject to the provisions of the 2006 Act, the Company may issue share warrants to bearer (each a "Warrant") and the Directors may accordingly, with respect to any share which is fully paid up and with respect to any one or more such shares as may be specified from time to time in a Warrant (in any case in which they shall in their discretion think fit so to do) issue a Warrant stating that the bearer of the Warrant is entitled to the shares therein specified, and may in any case in which a Warrant is so issued provide by coupons or otherwise for payment of the future dividends or other moneys in respect of the shares included in such Warrant.
 
 
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  (B).
Bearer deemed to be a member
   
 
Subject to the provisions of these presents and of the 2006 Act the bearer of a Warrant shall be deemed to be a member of the Company, and shall be entitled to the same privileges and advantages as if his name had been included in the Register of Members as the holder of the shares specified in such Warrant.
   
  (C).
Meetings
   
 
No person shall, as the bearer of a Warrant, be entitled (a) to sign a requisition for calling a meeting, or to give notice of intention to submit a resolution to a meeting, or (b) to attend or vote by himself or by his proxy or exercise any privilege as a member at a meeting, unless he shall, in case (a) before or at the time of lodging such requisition, or giving such notice of intention as aforesaid, or in case (b) four days at least before the day fixed for the meeting, have deposited at the Office or a bank to be named or approved by the Company for that purpose the Warrant in respect of which he claims to act, attend or vote as aforesaid (the place at which the Warrant is so deposited being in this Article called "the depository"), and unless the Warrant shall remain so deposited until after the meeting and any adjournment thereof shall have been held.  The names of more than one person as joint holders of a Warrant shall not be received.
   
  (D).
Certificate to attend meetings
   
 
To any person so depositing a Warrant there shall be delivered a certificate stating his name and address, and describing the shares included in the Warrant so deposited, and bearing the date of issue of the certificate, and such certificate shall entitle him or his proxy, duly appointed as hereinafter provided, to attend and vote at any General Meeting held within three months from the date of the certificate and prior to delivery up thereof pursuant to paragraph (E) of this Article in the same way as if he were the registered holder of the shares specified in the certificate.
   
  (E).
Return of warrant after meeting
   
 
Upon delivery up of the certificate at the depository, the bearer of the certificate shall be entitled to receive the Warrant in respect of which the certificate was given.
   
  (F).
Exercise of other rights
   
 
The holder of a Warrant shall not, save as aforesaid, be entitled to exercise any right as a member unless (if called upon by any Director or the Secretary so to do) he produce his Warrant or the certificate of its deposit, and state his name and address.
   
  (G).
Issue of new warrants
   
 
The Directors may issue new Warrants or coupons in such manner, subject to such conditions and in respect of such number of shares as they think fit from time to time and the Directors shall be empowered at any time and from time to time to amend any Warrant then in issue so that by virtue of such amendments the number of shares
 
 
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  which such Warrant from time to time represents is accurately shown therein provided that no new Warrant or coupon shall be issued in place of one lost unless the Directors are satisfied beyond reasonable doubt that the original has been destroyed.
   
  (H).
Transfer of shares included in warrant
   
 
The shares included in any Warrant shall be transferred by the delivery of the Warrant without any written transfer and without registration, and to shares so included the provisions hereinbefore contained with reference to the transfer of shares shall not apply.
   
  (I).
Coupon for dividend
   
 
The delivery to the Company or to a duly authorised agent of the Company of a coupon shall be a good discharge to the Company for the dividend represented thereby.
   
  (J).
Surrender of warrant and registration of holder
   
 
Upon surrender of his Warrant to the Company for cancellation, together with all coupons for the future dividends on the shares comprised in the Warrant and an application in writing signed by him in such form and authenticated in such manner as the Directors shall require requesting to be registered as a member in respect of the shares included in the Warrant and stating in such application his name, address and occupation, the bearer of a Warrant shall be entitled to have his name entered as a member in respect of the shares included in the Warrant, but the Company shall in no case be responsible for any loss or damage incurred by any person by reason of the Company entering in its Register of Members, upon surrender of a Warrant, the name of any person not the true and lawful owner of the Warrant surrendered.
   
  (K).
Variation of terms
   
 
The Directors may from time to time as they think fit make and vary the terms and conditions upon which Warrants may be issued and any matters incidental thereto.  Subject to these presents the bearer of a Warrant shall be subject to the conditions for the time being in force relating to Warrants whether made before or after the issue of such Warrant.

GENERAL MEETINGS

53.
Types of general meetings
   
 
An Annual General Meeting shall be held once in every year, at such time (subject to the Statutes) and place as may be determined by the Directors.
   
54.
Directors' power to call general meetings
   
 
The Directors may whenever they think fit, and shall on requisition in accordance with the Statutes, proceed to convene a General Meeting.
   
 
 
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55.
Application to class meeting where no variation of rights involved
   
 
The provisions of these presents relating to General Meetings shall apply, with necessary modifications, to any separate meeting of the holders of any class of shares of the Company held otherwise than in connection with the variation or abrogation of the rights attached to shares of the class.  All matters to be resolved at any such separate meeting shall, unless otherwise required by these presents or by statute, be resolved by Special Resolution, meaning for the purposes of this Article a resolution duly passed by a majority consisting of not less than three-quarters of the votes given upon the resolution at such meeting of which notice specifying the intention to propose the resolution as a Special Resolution shall have been duly given.

NOTICE OF GENERAL MEETINGS

56.
Period of notice
   
 
An Annual General Meeting shall be called by twenty one days' notice in writing at the least, and any other General Meeting by fourteen days' notice in writing at the least (exclusive in either case of the day on which it is served or deemed to be served and of the day for which it is given) given in manner hereinafter mentioned to the Auditors and to all members other than such as are not under the provisions of these presents entitled to receive such notices from the Company: Provided that a General Meeting notwithstanding that it has been called by a shorter notice than that specified above shall be deemed to have been duly called if it is so agreed:-

 
(A)
in the case of an Annual General Meeting, by all the members entitled to attend and vote thereat; and
     
 
(B)
in the case of any other General Meeting by a majority in number of the members having a right to attend and vote thereat being a majority together holding not less than 95 per cent  in nominal value of the shares giving that right.

 
Provided also that the accidental omission to give any notice of a meeting, or the accidental omission to send any document relating to any meeting, or the non-receipt of any such notice or document by any person entitled thereto shall not invalidate the proceedings at any General Meeting.
   
 
A notice of General Meeting may specify a time, being not more than 48 hours before the time fixed for the meeting, by which a person must be entered on the Register of Members in order to have the right to attend or vote at the meeting.  Changes made to the entries on the Register of Members after the time so specified shall be disregarded in determining the rights of any person to attend or vote at the meeting.
   
 
For the purposes of this Article (and without prejudice to the other provisions of these presents), the cases in which notice in writing is to be taken as given to a member include any case in which the notice of meeting is sent, or treated as given, in electronic form or by means of a website in accordance with the company
 
 
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  communication provisions, and the provisions of section 309 of the 2006 Act shall apply in respect of the giving of notice by means of a website.

57.
Contents of notice

 
(A)
Every notice calling a General Meeting shall specify the place and the day and hour of the meeting, and there shall appear with reasonable prominence in every such notice a statement that a member entitled to attend and vote is entitled to appoint a proxy to exercise all or any of his rights to attend and to speak and vote at the meeting and that a proxy need not be a member of the Company.
     
 
(B)
In the case of an Annual General Meeting, the notice shall also specify the meeting as such.
     
 
(C)
In cases where forms of appointment of proxy are sent out with notices, the accidental omission to send such forms of appointment of proxy to, or the non-receipt of such forms of appointment of proxy by, any person entitled to receive notice shall not invalidate the proceedings at any General Meeting.
     
 
(D)
In the case of any General Meeting at which business other than routine business is to be transacted, the notice shall specify the general nature of such business; and if any resolution is to be proposed as a Special Resolution, the notice shall contain a statement to that effect.

58.
Routine business
   
 
Routine business shall mean and include only business transacted at an Annual General Meeting of the following classes, that is to say:-

 
(A)
sanctioning or declaring dividends;
     
 
(B)
considering and adopting the accounts, the reports of the Directors and Auditors and other documents required to be annexed to the accounts;
     
 
(C)
re-appointing the retiring Auditors (unless they were last appointed otherwise than by the Company in General Meeting);
     
 
(D)
fixing the remuneration of the Auditors or determining the manner in which such remuneration is to be fixed;
     
 
(E)
appointing or re-appointing Directors to fill vacancies arising at the meeting on retirement by rotation or otherwise.
     
 
 
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59.
Notice of resolutions
   
 
The Directors shall on the requisition of members in accordance with the provisions of the Statutes, but subject as therein provided:-
 
 
(A)
Give to the members entitled to receive notice of the next Annual General Meeting, notice of any resolution which may properly be moved and is intended to be moved at that meeting;
     
 
(B)
Circulate to the members entitled to have notice of any General Meeting, any statement of not more than one thousand words with respect to the matter referred to in any proposed resolution or the business to be dealt with at that meeting.

60.
Postponement of general meetings
   
 
If the Directors, in their absolute discretion, consider that it is impractical or unreasonable for any reason to hold a General Meeting on the date or at the time or place specified in the notice calling the General Meeting, they may postpone the General Meeting to another date, time and place.  When a meeting is so postponed, notice of the date, time and place of the postponed meeting shall be placed in at least one leading Scottish and one leading London daily newspaper.  Notice of the business to be transacted at such postponed meeting shall not be required.

PROCEEDINGS AT GENERAL MEETINGS

61.
Overflow arrangements for general meetings

 
(A)
The Directors may, notwithstanding that the notice of any General Meeting may specify the place of the meeting (the "principal place"), at which the chairman of the meeting shall preside, make arrangements for simultaneous attendance and participation at other places by members and proxies entitled to attend the General Meeting but unable to attend and participate at the principal place.
     
 
(B)
Such arrangements for simultaneous attendance at the meeting may include arrangements regarding the level of attendance at the other places provided that they shall operate so that any members and proxies excluded from attendance at the principal place are able to attend at one or more of the other places.  For the purposes of all other provisions of these presents any such meeting shall be treated as being held and taking place at the principal place.
     
 
(C)
The Directors may, for the purpose of facilitating the organisation and administration of any General Meeting to which such arrangements apply, from time to time make arrangements, whether involving the issue of tickets (on a basis intended to afford all members and proxies entitled to attend the meeting an equal opportunity of being admitted to the principal place) or the imposition of some random means of selection or otherwise as they shall in their absolute discretion consider to be appropriate, and may from time to time
 
 
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    vary any such arrangements or make new arrangements in their place and the entitlement of any member or proxy to attend a General Meeting at the principal place shall be subject to the arrangements as may be for the time being in force whether stated in the notice of meeting to apply to that meeting or notified to the members concerned subsequent to the provision of the notice of the meeting.

62.
Quorum
   
 
No business other than the appointment of a chairman of the meeting shall be transacted at any General Meeting unless a quorum is present at the time when the meeting proceeds to business.  Five members present in person and entitled to vote at such meeting shall be a quorum for all purposes.
   
63.
If quorum not present
   
 
If within fifteen minutes from the time appointed for a General Meeting (or such longer time not exceeding one hour as the chairman of the meeting may determine to wait) a quorum is not present, the meeting, if convened on the requisition of members, shall be dissolved.  In any other case it shall stand adjourned to such other day and at such other time and place as may have been specified for the purpose in the notice convening the meeting or (if not so specified) as the chairman of the meeting may determine; in the latter case, not less than seven days' notice of the adjourned meeting shall be given in like manner as in the case of the original meeting.  If at such adjourned meeting a quorum is not present within fifteen minutes from the time appointed for holding the meeting, the members present in person or by proxy and entitled to vote at such meeting shall be a quorum.
   
64.
Security arrangements
   
 
The Directors may direct that persons wishing to attend any General Meeting should submit to such searches or other security arrangements or restrictions as the Directors shall consider appropriate in the circumstances and shall be entitled in their absolute discretion to, or to authorise one or more persons who shall include a Director or the Secretary or the chairman of the meeting to, refuse entry to, or to eject from, such General Meeting any person who fails to submit to such searches or to otherwise comply with such security arrangements or restrictions.
   
65.
Chairman
   
 
The Chairman of the Directors, failing whom one of any Deputy Chairmen failing whom one of any Vice-Chairmen (to be chosen, if more than one are present and in default of agreement amongst themselves, by lot) shall preside as chairman at a General Meeting.  If there be no such Chairman or Deputy Chairman or Vice-Chairman, or if at any meeting none of them be present within fifteen minutes after the time appointed for holding the meeting and willing to act, the Directors present shall choose one of their number (or, if no Director be present or if all the Directors present decline to take the chair, the members present and entitled to vote at such meeting shall choose one of their number) to be chairman of the meeting.  The
 
 
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  chairman of the meeting who presides pursuant to this Article may, at any time during a General Meeting of the Company, nominate any Director of the Company to be the chairman of the meeting for the remainder of or for any part of the meeting.
   
66.
Orderly Conduct
   
 
The chairman shall take such action as he thinks fit to promote the orderly conduct of the business of the meeting as laid down in the notice of the meeting and the chairman's decision, taken in good faith, on matters of procedure or arising incidentally from the business of the meeting shall be final as shall be his determination as to whether any matter is of such a nature.
   
67.
Entitlement to attend and speak
   
 
Each Director shall be entitled to attend and speak at any General Meeting of the Company and at any separate General Meeting of the holders of any class of shares in the Company.  The chairman may invite any person to attend and speak at any General Meeting of the company whom the chairman considers to be equipped by knowledge or experience of the Company's business to assist in the deliberations of the meeting.
   
68.
Adjournments
   
 
The chairman of the meeting may with the consent of any General Meeting at which a quorum is present (and shall if so directed by the meeting) adjourn the meeting from time to time (or sine die ) and from place to place.  In addition, the chairman of the meeting may at any time without the consent of the meeting adjourn the meeting (whether or not it has commenced or a quorum is present) to another time and/or place where it appears to him that (a) the members wishing to attend cannot be conveniently accommodated in the place appointed for the meeting, (b) the conduct of persons present prevents or is likely to prevent the orderly continuation of business or (c) adjournment is otherwise necessary so that the business of the meeting may be properly conducted.  Nothing in this Article shall limit any other power vested in the chairman to adjourn the meeting.  No business shall be transacted at any adjourned meeting except business which might lawfully have been transacted at the meeting from which the adjournment took place.
   
 
The chairman may adjourn the meeting notwithstanding that by reason of such adjournment some members may be unable to be present at the adjourned meeting.  Any such member may nevertheless (without prejudice to the other provisions of these presents) execute a form of proxy for the adjourned meeting which, if delivered by him to the chairman or the Secretary of the Company, shall be valid even though it is given at less notice than would otherwise be required by these presents.
   
69.
Time and place of adjourned meetings
   
 
When a meeting is adjourned sine die , the time and place for the adjourned meeting shall be fixed by the Directors.  When a meeting is adjourned for thirty days or more or sine die   not less than seven days' notice of the adjourned meeting shall be given in like manner as in the case of an original meeting.  Save as aforesaid and save as
 
 
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  expressly provided in Article 63, it shall not be necessary to give any notice of an adjournment or of the business to be transacted at an adjourned meeting.
   
70.
Amendments to resolutions
   
 
If an amendment shall be proposed to any resolution under consideration but shall in good faith be ruled out of order by the chairman of the meeting the proceedings on the substantive resolution shall not be invalidated by any error in such ruling.  In the case of a resolution duly proposed as a Special Resolution no amendment thereto (other than a mere clerical amendment to correct a patent error) may in any event be considered or voted upon.  In the case of a resolution duly proposed as an Ordinary Resolution no amendment thereto (other than an amendment to correct a patent error) may be considered or voted upon unless either at least forty-eight hours prior to the time appointed for holding the meeting or adjourned meeting at which such Ordinary Resolution is to be proposed notice in writing of the terms of the amendment and intention to move the same has been lodged at the Office or the chairman decides in his absolute discretion that it may be considered or voted upon.
   
71.
Method of voting
   
 
At any General Meeting a resolution put to the vote of the meeting shall be decided on a show of hands unless a poll is (before or on the declaration of the result of the show of hands or on the withdrawal of any other demand for a poll as hereinafter mentioned) demanded by either:-
 
 
(A)
the chairman of the meeting; or
     
 
(B)
not less than three members present in person or by proxy and entitled to vote: or
     
 
(C)
the depository for the time being under any deposit agreement between the Company and such depository providing for the deposit of any New Preference Shares, provided such depository is present in person and entitled to vote; or
     
 
(D)
a member or members present in person or by proxy and representing not less than one tenth of the total voting rights of all the members having the right to vote at the meeting; or
     
 
(E)
a member or members present in person or by proxy and holding shares in the Company conferring a right to vote at the meeting being shares on which an aggregate sum has been paid up equal to not less than one tenth of the total sum paid up on all the shares conferring that right.
     
 
 
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72.
Declaration of result and conduct of poll
   
 
A demand for a poll may be withdrawn only with the approval of the chairman and if it is so withdrawn:-

 
(a)
before the result of a show of hands is declared, the meeting shall continue as if the demand had not been made; or
     
 
(b)
after the result of a show of hands is declared, the demand shall not be taken to have invalidated the result,
 
 
but if a demand is withdrawn, the chairman of the meeting or other member or members so entitled may himself or themselves demand a poll.  Unless a poll be duly demanded (and the demand be not withdrawn), a declaration by the chairman of the meeting that a resolution has been carried, or carried unanimously, or by a particular majority, or lost, and an entry to that effect in the minute book, shall be conclusive evidence of that fact without proof of the number or proportion of the votes recorded for or against such resolution.  If a poll is duly demanded (and the demand be not withdrawn), it shall be taken in such manner (including the use of ballot or voting papers or tickets) as the chairman of the meeting may direct, and the result of a poll shall be deemed to be the resolution of the meeting at which the poll was demanded.  The chairman of the meeting may (and if so directed by the meeting shall) appoint scrutineers and may adjourn the meeting to some place and time fixed by him for the purpose of declaring the result of the poll.
   
73.
Chairman's casting vote
   
 
In the case of an equality of votes, whether on a show of hands or on a poll, the chairman of the meeting at which the show of hands takes place or at which the poll is demanded shall be entitled to a casting vote in addition to the votes to which he may be entitled as a member or as a representative or proxy of a member.
   
74.
When poll to be taken
   
 
A poll demanded on the election of a chairman or on a question of adjournment shall be taken forthwith.  A poll demanded on any other question shall be taken either immediately or at such subsequent time (being not more than thirty days after the date of the meeting at which the poll was demanded) and place as the chairman may direct.  No notice need be given of a poll not taken immediately.
   
75.
Continuance of meeting
   
 
The demand for a poll shall not prevent the continuance of a meeting for the transaction of any business other than the question on which the poll has been demanded.
 
 
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VOTES OF MEMBERS

76.
Right to vote
   
 
Subject to any special rights or restrictions as to voting attached by or in accordance with these presents to any class of shares and to the provisions of these presents, on a show of hands every member who is present in person, and every proxy present who has been duly appointed by a member entitled to vote on the resolution, shall have one vote and on a poll every member who is present in person or by proxy shall have one vote for each 25p in nominal amount of the shares held by him.
   
77.
Votes of joint holders
   
 
In the case of joint holders of a share the vote of the senior who tenders a vote, whether in person or by proxy, shall be accepted to the exclusion of the votes of the other joint holders and for this purpose seniority shall be determined by the order in which the names stand in the Register of Members in respect of the joint holding.
   
78.
Member under incapacity
   
 
A member who is a patient for any purpose of any statute relating to mental health or in respect of whom an order has been made by any court having jurisdiction for the protection or management of the affairs of persons incapable of managing their own affairs, may vote, whether on a show of hands or on a poll, by his committee, receiver, curator bonis   or other person in the nature of a committee, receiver or curator bonis   appointed by such court, and any such committee, receiver, curator bonis or other person may vote by proxy, provided that such evidence as the Directors may require of the authority of the person claiming to vote shall have been deposited at the Transfer Office, or at such other place (if any) as is specified for the delivery of instruments of proxy in accordance with these presents, not later than the latest time for delivery or receipt of appointments of proxy under Article84.
   
79.
Calls in arrears
   
 
No member shall, unless the Directors otherwise determine, be entitled in respect of shares held by him to vote at a General Meeting either personally or by proxy or to exercise any other right conferred by membership in relation to meetings of the Company if any call or other sum presently payable by him to the Company in respect of shares in the Company remains unpaid.
   
80.
Objection to voting
   
 
If (i) any objection shall be raised to the qualification of any person to vote or to the admissibility of any vote or (ii) any votes have been counted which ought not to have been counted or which might have been rejected or (iii) any votes are not counted which ought to have been counted, the objection or error shall not vitiate the decision of the meeting or adjourned meeting on any resolution unless the same is raised or pointed out at the meeting or, as the case may be, the adjourned meeting at which the vote objected to is given or tendered or at which the error occurs.  Any objection or
 
 
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  error raised or pointed out in due time shall be referred to the chairman of the meeting and shall only vitiate the decision of the meeting on any resolution if the chairman decides that the same may have affected the decision of the meeting.  The decision of the chairman on such matters shall be final and conclusive.
   
81.
Votes on a poll
   
 
On a poll votes may be given either personally or by proxy and a person entitled to more than one vote need not use all his votes or cast all the votes he uses in the same way.
   
82.
Proxy need not be a member
   
 
A proxy need not be a member of the Company.
   
83.
Form and execution of proxies
   
 
An appointment of a proxy shall be in any usual or common form or in any other form which the Directors may prescribe or accept and, in the case of an instrument in writing:-

 
(a)
in the case of an individual shall be signed by the appointor or by his attorney; and
     
 
(b)
in the case of a corporation shall be either given under its common seal or executed in any manner prescribed by the Statutes to have the same effect as if given under the common seal of the corporation or signed on its behalf by an attorney or duly authorised officer of the corporation.

 
The Directors may, but shall not be bound to, require evidence of the authority of any such attorney or officer.  The signature on such instrument need not be witnessed.
   
 
An appointment of a proxy may be contained in a document sent in electronic form in accordance with these presents, authenticated or executed in such a manner as is specified by the Directors.
   
 
A member may appoint more than one proxy in relation to a General Meeting, provided that each proxy is appointed to exercise the rights attached to a different share or shares held by that member.
 
84.
Delivery of forms of proxy
 
 
(A)
An appointment of a proxy (together with any evidence of authority required by the directors pursuant to the immediately preceding Article) must:-
     
   
(a)           in the case of an instrument in writing, be delivered to such place or one of such places (if any) as may be specified for that purpose in, or by way of note to, or in any documents accompanying, the notice convening the
 
 
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    meeting or any notice of any adjournment (or, if no place is so specified, to the Transfer Office); and

(b)           in the case of an appointment contained in a document sent in electronic form, be received at such address as may have been specified for that purpose in (i) the notice convening the meeting or notice of any adjournment, (ii) any instrument of proxy sent out by the Company in relation to the meeting or adjourned meeting, or (iii) any invitation to appoint a proxy issued by the Company in relation to the meeting or adjourned meeting,

in each case not later than forty-eight hours before the time appointed for the holding of the meeting or adjourned meeting or, in the case of a poll taken more than forty-eight hours after it is demanded, not later than twenty-four hours before the time appointed for the taking of the poll, and, subject to paragraph (B) of this Article, in default shall not be treated as valid; provided that an appointment of a proxy relating to more than one meeting (including any adjournment thereof) having once been so delivered or received for the purposes of any meeting shall not require again to be delivered or received in relation to any subsequent meetings to which it relates.  No appointment of a proxy shall be valid after the expiration of twelve months from the date stated in it as the date of its execution or, in the case of an appointment contained in a document sent in electronic form, the date it was sent.
 
 
(B)
A Director, the Secretary or some person authorised for the purpose by the Secretary may, in the case of an instrument appointing a proxy in writing:

 
(a)
accept a photocopy, or a copy delivered by facsimile transmission, of the instrument appointing the proxy (and of the power of attorney (if any) under which it is signed, or a copy of such authority certified notarially or in some other way approved by the Directors); and/or

 
(b)
accept an instrument appointing a proxy which has not been properly executed or is not supported by the relevant documents as required by paragraph (A) of this Article
 
 
as a valid instrument of proxy where such person determines, in good faith, that the documents deposited indicate in sufficient detail the member's intention to appoint a proxy.
 
 
(C)
In calculating the latest time for delivery or receipt of an appointment of a proxy under paragraph (A) above, no account shall be taken of any part of a day that is not a working day (as defined in the 2006 Act), provided that this paragraph (C) shall only apply to appointments of proxies in relation to a meeting (or any adjournment thereof) if the Directors so resolve prior to the giving of notice calling the meeting and the latest time for delivery or receipt of appointments is specified in, or by way of note to, the notice convening the meeting or notice of any adjournment.

 
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85.
Differing proxies
   
 
When two or more valid but differing appointments of proxy are delivered in respect of the same share for use at the same meeting, the one which is last delivered or received (regardless of its date or of the date of its execution) shall be treated as replacing and revoking the others as regards that share and if the Company is unable to determine which was last delivered or received none of them shall be treated as valid in respect of that share.
   
86.
Issue of forms of proxy
   
 
Subject to the provisions of the Statutes, the Directors may, if they think fit, at the expense of the Company, issue forms of proxy for use by the members with or without prepaid postage and with or without inserting therein the names of any of the Directors or any other person as proxies.
   
87.
Rights conferred by form of proxy
   
 
An appointment of a proxy shall be deemed to include the right to demand or join in demanding a poll, and shall be deemed to confer authority to vote on any resolution or amendment of a resolution put to the meeting for which it is given (including, for the avoidance of doubt, any resolution which properly comes before the meeting where notice of the same was not included in the notice of the meeting nor specific reference thereto made in the appointment of a proxy) as the proxy thinks fit.  An appointment of a proxy shall, unless the contrary is stated thereon, be valid as well for any adjournment of the meeting as for the meeting to which it relates.
   
88.
Intervening events
   
 
A vote cast by proxy shall not be invalidated by the previous death or insanity of the principal or by the revocation of the appointment of proxy or of the authority under which the appointment was executed provided that no intimation of such death, insanity or revocation shall have been received by the Company at the Transfer Office or such other place (if any) as is specified for the delivery of instruments of proxy or, in the case of an appointment of proxy contained in a document sent in electronic form, at the address at which such appointment was duly received, in each case in accordance with these presents prior to one hour before the commencement of the meeting or adjourned meeting or (in the case of a poll taken otherwise than at, or on the same day as, the meeting or adjourned meeting) the time appointed for the taking of the poll at which the vote is cast.
 
RESTRICTIONS ON VOTING AND OTHER SHARE RIGHTS

89(A).
Disenfranchisement
   
 
Without prejudice to any other rights or remedies of the Company where, in respect of any shares in the Company ("the default shares", which expression shall include any further shares which are allotted or issued in respect of such shares), any holder of such shares or other person appearing to be interested in such shares fails to comply
 
 
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  with any notice (in this Article called a "statutory notice") given to that holder or other person by the Company pursuant to Part 22 of the 2006 Act or, in purported compliance with such a statutory notice, makes a statement which is false in a material particular, then not earlier than fourteen days after the service of such statutory notice, the Directors may serve upon such holder a notice (in this Article called a "disenfranchisement notice") stating or to the effect that the default shares and, if the Directors so determine, any other shares held by the holder shall from the service of the disenfranchisement notice confer on him, and on any transferee to which any of such shares are transferred other than pursuant to an approved transfer (as defined in paragraph (D) of this Article) or pursuant to paragraph (B)(i) of this Article, no right to attend or vote, in person or by proxy, either at any General Meeting of the Company or at any separate General Meeting of the holders of the shares of the relevant class or to exercise any other right conferred by membership in relation to any such meeting.
   
  (B).
Other restrictions
   
 
Where the default shares are Ordinary Shares representing at least 0.25 per cent  in nominal value of the issued ordinary share capital as at the date of service of the disenfranchisement notice, the disenfranchisement notice may also at the discretion of the Directors (subject in the case of (i) below, to the requirements of the Uncertificated Securities Regulations) direct that:-

 
(i)
no transfer of any of the shares held by such holder shall be registered unless (a) such holder is not himself in default as regards supplying the information requested and the transfer is part only of such holder's holding and, when presented for registration, is accompanied by a certificate by such holder in a form satisfactory to the Directors to the effect that, after due and careful enquiry, such holder is satisfied that no person in default as regards supplying such information is interested in any of the shares the subject of the transfer or (b) such transfer is an approved transfer; and/or
     
 
(ii)
any dividend or other moneys which would otherwise be payable on the default shares shall be retained by the Company in whole or in part without any liability to pay interest thereon when such moneys are finally paid to such holder and the holder shall not be entitled to elect pursuant to Article 143 to receive shares instead of that dividend.

   (C).
Cessation of disenfranchisement
   
 
Any disenfranchisement notice shall have effect in relation to default shares in accordance with its terms but shall cease to have effect:-

 
(i)
on the expiry of seven days after the Company has received in writing all information required by it in respect of those default shares pursuant to every statutory notice served on the holder of such shares and each other person appearing to be interested in such shares; or
     
 
(ii)
when the Company receives notice that an approved transfer to a third party has occurred; or
     
 
 
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(iii)
if and to the extent that the Directors so determine.

  (D).
Person interested in shares; approved transfers
   
 
For the purposes of this Article 89:-

 
(a)
 a person shall be treated as appearing to be interested in any shares if the holder of such shares has given to the Company information in pursuance of a notice served under Section 793 of the 2006 Act and either (a) the holder has named such person as being so interested, or (b) (after taking into account the said information and any other relevant information received in pursuance of a notice served under the said Section) the Company knows or has reasonable cause to believe that the person in question is or may be interested in the shares; and
     
 
(b)
A transfer of Ordinary Shares is an approved transfer if, but only if:-

 
(i)
it is a transfer to an offeror by way of or in pursuance of acceptance of a takeover offer (as defined for the purposes of Chapter 3 of Part 28 of the 2006 Act) for the Company; or
     
 
(ii)
the Directors are satisfied that the transfer is made pursuant to a bona fide   sale of the whole of the beneficial ownership of the shares to a person unconnected with the holder or with any other person appearing to be interested in such shares (including any such sale made through a recognised investment exchange or any stock exchange outside the United Kingdom on which the Company's ordinary shares (or rights in respect of those shares) are normally traded).  For the purposes of this sub-paragraph (ii) any associate (as defined in Section 435 of the Insolvency Act 1986) shall be included amongst the persons who are connected with the holder or any person appearing to be interested in such shares.

CORPORATIONS ACTING BY REPRESENTATIVES

90.
Authority of representatives
   
 
Any corporation which is a member of the Company may by resolution of its directors or other governing body authorise such person as it thinks fit to act as its representative at any meeting of the Company or of any class of members of the Company.  The person so authorised shall be entitled to exercise the same powers on behalf of such corporation as the corporation could exercise if it were an individual member of the Company and such corporation shall for the purposes of these presents be deemed to be present in person at any such meeting if a person so authorised is present thereat.
 
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DIRECTORS

91.
Limit on number of directors
   
 
Subject as hereinafter provided the Directors shall not be more than twenty-five in number.  The Company may by Ordinary Resolution from time to time vary the maximum number of Directors.
   
92.
Directors need not be members
   
 
A Director shall not be required to hold any shares of the Company by way of qualification.  A Director who is not a member of the Company shall nevertheless be entitled to receive notice of and attend and speak at General Meetings and all separate meetings of the holders of any class of shares of the Company.
   
93.
Directors' fees
   
 
Each of the Directors may be paid a fee at such rate as may from time to time be determined by the Directors provided that the aggregate of all fees so paid to Directors shall not exceed £250,000 per annum or such higher amount as may from time to time be decided by ordinary resolution of the Company (whether before or after the date of adoption of these presents).  Such fees shall accrue from day to day and in the case of any Director shall, unless and to the extent that the Directors otherwise determine, be independent of any remuneration to which such Director may be entitled under any other provision of these articles or in respect of any other office or appointment under the Company or any other company in which the Company may be interested.
   
94.
Expenses
   
 
The Directors may repay to any Director all such reasonable expenses as he may incur in attending and returning from meetings of the Directors or of any committee or General Meetings or otherwise in or about the business of the Company or the discharge of his duties as a Director, including (without limitation) any professional fees incurred by him (with the approval of the Directors or in accordance with any procedures stipulated by the Directors) in taking independent advice in connection with the discharge of such duties.
   
95.
Extra remuneration
   
 
Any Director who is appointed to any executive office (including for this purpose the office of Chairman or Deputy Chairman or Vice-Chairman whether or not such office is held in an executive capacity) or who serves on any committee or who otherwise performs services which in the opinion of the Directors are outside the scope of the ordinary duties of a Director, may be paid such extra remuneration by way of salary, commission or otherwise as the Directors may determine.
   
 
 
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96(A).
Retirement and other benefits
   
 
Without prejudice to the general power of the Directors under these presents to exercise on behalf of the Company (by establishment or maintenance of schemes or otherwise) all the powers of the Company to give or procure the giving of pensions, annuities or other allowances or benefits to or for the benefit of any person, and without restricting the generality of their other powers, the Directors shall have power to pay and agree to pay pensions or other retirement, superannuation, death or disability benefits or other allowances and benefits to any Director or ex-Director of the Company or of any company which is a subsidiary undertaking of the Company or is allied to or associated with the Company or any such subsidiary undertaking or of any predecessor in business of the Company or any other company as aforesaid and to the husbands, wives, widowers, widows, children, families, dependants and personal representatives of any such Director or ex-Director, and for the purpose of providing any such pensions or other benefits to establish or contribute to any trust, scheme, association, arrangement or fund or to pay premiums, and shall have power to establish trusts, schemes, associations, arrangements or funds considered to be for the benefit of any such persons aforesaid.  A Director or ex-Director shall not be accountable to the Company or the members for any such pension, allowance or other benefit and the receipt of the same shall not disqualify any person from being or becoming a Director of the Company.
   
  (B).
Insurance
   
 
Without prejudice to the provisions of Article 169, the Directors shall have the power to purchase and maintain insurance for or for the benefit of any persons who are or were at any time directors, officers or employees of the Company, or of any other company which is its holding company or in which the Company or such holding company or any of the predecessors of the Company or of such holding company has any interest, whether direct or indirect, or which is in any way allied to or associated with the Company, or of any subsidiary undertaking of or any other body, whether or not incorporated ("body"), owned by or in which an interest is owned by the Company or any such other company, or who are or were at any time trustees of any pension fund or employees' share scheme in which employees of the Company or any such other company or subsidiary undertaking or body are interested, including (without prejudice to the generality of the foregoing) insurance against any liability incurred by such persons in respect of any act or omission in the actual or purported execution and/or discharge of their duties and/or the exercise or purported exercise of their powers and/or otherwise in relation to or in connection with their duties, powers or offices in relation to the Company or any such other company, subsidiary undertaking, body, pension fund or employees' share scheme.
   
97(A).
Directors' interests in contracts with the Company
   
 
Subject to the provisions of the Statutes and Article 113, a Director or alternate Director may be a customer of the Company or of any of its subsidiary undertakings or be party to or in any way interested in any contract or arrangement or transaction to which the Company is a party or in which the Company is in any way interested and he may hold and be remunerated (in addition to any other remuneration provided for
 
 
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  by or pursuant to any other Article) in respect of any office or place of profit (other than the office of Auditor of the Company or any subsidiary thereof) under the Company or any other company in which the Company is in any way interested and he (or any firm of which he is a member) may act in a professional capacity for the Company or any such other company and be remunerated therefor and in any such case as aforesaid (unless otherwise agreed) the Director may retain for his own absolute use and benefit all profits and advantages accruing to him thereunder or in consequence thereof.
   
  (B).
Appointments with other companies
   
 
A Director of the Company may (subject to Article 100, where applicable) be or become a director or other officer of, or otherwise interested in, any undertaking promoted by the Company or in which the Company may be interested, and (unless otherwise agreed) shall not be accountable to the Company or the members for any remuneration, profit or other benefit received by him as a director or officer of, or from his interest in, such other undertaking.  The Directors may also cause the voting power conferred by the shares in any other undertaking held or owned by the Company to be exercised in such manner in all respects as they think fit, including the exercise thereof in favour of any resolution appointing themselves or any of them to be directors, officers or servants of such other undertaking, or voting or providing for the payment of remuneration to the directors, officers or servants of such other undertaking.
   
98(A).
Executive office
   
 
The Directors may from time to time appoint one or more of their body to be holder of any executive office (including, where considered appropriate, the office of Chairman, Deputy Chairman or Vice-Chairman, Managing, Joint Managing, Deputy or Assistant, Managing Director or Chief, Deputy Chief or Assistant Chief Executive) on such terms and for such period as they may (subject to the provisions of the Statutes) determine and without prejudice to the terms of any contract entered into in any particular case, may at any time revoke any such appointment.
   
 (B).
When termination of appointment automatic
   
 
The appointment of any Director to any of the executive offices specifically mentioned in paragraph (A) above shall automatically determine if he ceases to be a Director but without prejudice to any claim for damages for breach of any contract of service between him and the Company.
   
  (C).
When termination of appointment not automatic
   
 
The appointment of any Director to any other executive office shall not automatically determine if he ceases from any cause to be a Director, unless the contract or resolution under which he holds office shall expressly state otherwise in which event the termination of his office if he ceases to be a Director shall be without prejudice to any claim for damages for breach of any contract of service between him and the Company.
   
 
 
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99.
Delegation of powers
   
 
The Directors may entrust to and confer upon any Director any of the powers exercisable by them as Directors upon such terms and conditions and with such restrictions as they think fit, and either collaterally with or to the exclusion of their own powers, and may from time to time revoke, withdraw, alter or vary all or any of such powers.
   
100.
Directors’ interests:  authorisation of conflict situations by Directors

 
(A)
For the purposes of Section 175 of the 2006 Act (and with effect from the coming into force of that Section), the Directors have the power to authorise any matter which would or might otherwise constitute or give rise to a breach of the duty of a Director under that Section to avoid a situation in which he has, or can have, a direct or indirect interest that conflicts, or possibly may conflict, with the interests of the Company.
     
 
(B)
Authorisation of a matter under this Article 100 is effective only if:

 
(a)
the matter in question is proposed in writing for consideration at a Directors’ meeting in accordance with the Directors’ normal procedures or in such other manner as the Directors may approve;
     
 
(b)
the proposal is dealt with as an item of business at that Directors’ meeting in accordance with the Directors’ normal procedures (subject to sub-paragraphs (c) and (d) below);
     
 
(c)
any requirement as to the quorum at the Directors’ meeting, or the part of a Directors’ meeting, at which the matter is considered is met without counting the Director in question and any other interested Director (together the "interested directors"); and
     
 
(d)
the matter is agreed to without the interested directors voting, or the matter would have been agreed to if the votes or the interested directors had not been counted.

 
(C)
Any authorisation of a matter under this Article 100 extends to any actual or potential conflict of interest which may reasonably be expected to arise out of the matter so authorised.
     
 
(D)
Any authorisation of a matter under this Article 100 may be given on or subject to such conditions or limitations as the Directors determine, whether at the time such authorisation is given or subsequently.  In particular, the Directors may provide:

 
(a)
for the exclusion of some or all of the interested directors from the receipt of information, or participation in discussion (whether at
 
 
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    Directors’ meetings or otherwise), relating to the matter authorised by the Directors; or
     
 
(b)
with respect to an interested director who obtains information that is confidential to a third party, that he is not obliged to disclose that information to the Company, or to use the information in relation to the Company’s affairs, where to do so would amount to a breach of that confidence.

   
A Director must comply with any obligations imposed on him by the Directors in or pursuant to any authorisation.
     
 
(E)
A Director is not, except as otherwise agreed by him, accountable to the Company for any benefit which he (or a person connected with him) derives from any matter authorised by the Directors under this Article 100, and any contract, transaction or arrangement relating to such matter is not liable to be avoided on the grounds of any such benefit.
     
 
(F)
An authorisation under this Article 100 may be terminated by the Directors at any time.
     
 
(G)
The provisions of paragraph (B) above apply in relation to any modification of the conditions or limitations on or subject to which an authorisation is given as they apply in relation to the giving of the authorisation.
     
 
(H)
An authorisation must be recorded in writing, but failure to do so will not invalidate the authorisation.
     
 
(I)
Notwithstanding any other provision of these presents, the Directors may not delegate the powers conferred on them under paragraph (A) above.

APPOINTMENT AND RETIREMENT OF DIRECTORS

101.
Vacation of office of director
   
 
The office of a Director shall be vacated in any of the following events, namely:-

 
(A)
if pursuant to any provisions of the Statutes he is removed or prohibited from being a Director;
     
 
(B)
if he shall resign by writing under his hand left at the Office or if he shall tender his resignation and the Directors shall resolve to accept the same;
     
 
(C)
if he shall have a receiving order made against him, become bankrupt, apparently insolvent, execute a trust deed for behalf of his creditors or shall compound with his creditors generally;
     
 
(D)
if he shall become of unsound mind or otherwise incapax;
     
 
 
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(E)
if he shall be absent from meetings of the Directors for three months without leave and his alternate Director (if any) shall not during such period have attended in his stead and the Directors shall resolve that his office be vacated; or
     
 
(F)
if he shall be removed from office by notice in writing served upon him signed by all his co-Directors, but so that in the case of a Director holding an executive office which automatically determines on his ceasing to be a Director such removal shall be deemed an act of the Company and shall have effect without prejudice to any claim for damages in respect of the consequent termination of his executive office.

102.
Retirement of directors by rotation
   
 
At the Annual General Meeting in each year any Director bound to retire under Article 108 and any Directors who were not appointed at one of the preceding two Annual General Meetings shall retire from office and may offer themselves for re-election by the members.
   
103.
[NOT USED]
   
104.
When directors deemed to be reappointed
   
 
The Company at the meeting at which a Director retires under any provision of these presents may (subject to Article 106) by Ordinary Resolution fill up the office being vacated by electing thereto the retiring Director or some other person eligible for appointment.  In default the retiring Director shall be deemed to have been re-elected except in any of the following cases:-

 
(A)
where at such meeting it is expressly resolved not to fill up such office or a resolution for the re-election of such Director is put to the meeting and lost;
     
 
(B)
where such Director has given notice in writing to the Company that he is unwilling to be re-elected;
     
 
(C)
where the default is due to the moving of a resolution in contravention of the next following Article;
     
 
(D)
where such Director has attained any retiring age applicable to him as Director;
     
 
(E)
where, if such Director was re-elected, he would be required to vacate the office of Director pursuant to Article 101.

 
The retirement shall not have effect until the conclusion of the meeting except where a resolution is passed to elect some other person in the place of the retiring Director or a resolution for his re-election is put to the meeting and lost and accordingly a retiring Director who is re-elected or deemed to have been re-elected will continue in office without break.
   
 
 
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105.
Resolution
   
 
A resolution for the appointment of two or more persons as Directors by a single resolution shall not be moved at any General Meeting unless a resolution that it shall be so moved has first been agreed to by the meeting without any vote being given against it; and any resolution moved in contravention of this provision shall be void.
   
106.
Notice of intention to appoint a director
   
 
No person other than a Director retiring at the meeting shall, unless recommended by the Directors for election, be eligible for appointment as a Director at any General Meeting unless not less than seven nor more than forty two days (inclusive of the date on which the notice is given) before the day appointed for the meeting there shall have been left at the Office, addressed to the Secretary, notice in writing signed by some member (other than the person to be proposed) duly qualified to attend and vote at the meeting for which such notice is given of his intention to propose such person for appointment stating the particulars which would, if he were so appointed, be required to be included in the Company's Register of Directors together with notice in writing signed by the person to be proposed of his willingness to be elected.
   
107.
Removal and replacement of directors
   
 
The Company may in accordance with and subject to the provisions of the Statutes by Ordinary Resolution of which special notice has been given remove any Director from office notwithstanding any provision of these presents or of any agreement between the Company and such Director, but without prejudice to any claim he may have for damages for breach of any such agreement, and by Ordinary Resolution appoint another person in place of a Director so removed from office and any person so appointed shall be treated for the purpose of determining the time at which he or any other Director is to retire by rotation as if he had become a Director on the day on which the Director in whose place he is appointed was last elected as a Director.  In default of such appointment the vacancy arising upon the removal of a Director from office may be filled by the Directors as a casual vacancy.
   
108.
Appointment by ordinary resolution or by directors
   
 
The Company may by Ordinary Resolution appoint any person to be a Director either to fill a casual vacancy or as an additional Director.  Without prejudice and in addition thereto, the Directors shall have the power at any time so to do, but so that the total number of Directors shall not at any time exceed the maximum number (if any) fixed by or in accordance with these presents.  Any person so appointed by the Directors shall hold office only until the next Annual General Meeting and shall then be eligible for re-election.
 
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ALTERNATE DIRECTORS

109(A). Power to appoint alternate directors
   
 
Any Director (other than an alternate Director) may at any time by writing under his hand and deposited at the Office, or received by the Secretary or delivered at a meeting of the Directors, appoint any person (including another Director) to be his alternate Director and may in like manner at any time terminate such appointment.  If such alternate Director is not another Director, such appointment, unless previously approved by the Directors, shall have effect only upon and subject to being so approved.
   
   (B).
Termination
   
 
The appointment of an alternate Director shall automatically determine on the happening of any event which if he were a Director would cause him to vacate such office or if his appointor ceases to be a Director or if the approval of the Directors to his appointment is withdrawn.  An alternate Director may by writing under his hand left at the Office resign such appointment.
   
   (C).
Alternate to receive notices
   
 
An alternate Director shall (except when absent from the United Kingdom) be entitled, if his appointor so requests, to receive notices of meetings of the Directors to the same extent as, but in lieu of, the Director appointing him and shall be entitled to attend and vote as a Director and be counted for the purposes of a quorum at any such meeting at which the Director appointing him is not personally present and generally at such meeting to perform all functions, powers and duties of his appointor as a Director and for the purposes of the proceedings at such meeting the provisions of these presents shall apply as if he were a Director.  If he shall himself be a Director or shall attend any such meeting as an alternate for more than one Director his voting rights shall be cumulative.  If his appointor is for the time being absent from the United Kingdom or temporarily unable to act through ill-health or disability his signature to any resolution in writing of the Directors shall be as effective as the signature of his appointor.  To such extent as the Directors may from time to time determine in relation to any committees formed under Article 118 the foregoing sentences shall also apply mutatis   mutandis   to any meeting of any such committee of which his appointor is a member.  An alternate Director shall not (save as aforesaid) have power to act as a Director nor shall he be deemed to be a Director for the purposes of these presents.
   
  (D).
Alternate may be paid expenses but not remuneration
   
 
An alternate Director may be repaid expenses, and shall be entitled to be indemnified, by the Company to the same extent mutatis   mutandis   as if he were a Director but he shall not be entitled to receive from the Company any remuneration except only such proportion (if any) of the remuneration otherwise payable to his appointor as such appointor may by notice in writing to the Company from time to time direct.
 
 
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PROCEEDINGS OF DIRECTORS

110(A). Meetings of directors
   
 
Subject to the provisions of these presents, the Directors may meet together for the despatch of business, adjourn and otherwise regulate their meetings as they think fit.  Questions arising at any meeting shall be determined by a majority of votes.  In case of an equality of votes the chairman of the meeting shall have a second or casting vote.  A Director may, and the Secretary on the requisition of a Director shall, at any time summon a meeting of the Directors.  Notice of a meeting of Directors shall be deemed to be properly given to a Director if it is given to him personally or by word of mouth or sent in writing or by electronic communication to him at his last known address or any other address given by him to the Company for this purpose.  A Director absent or intending to be absent from the United Kingdom may request that notices of meetings of Directors shall during his absence be sent in writing or by electronic communication to him at an address given by him to the Company for this purpose, but such notices need not be given any earlier than notices given to Directors not so absent and if no such request is made it shall not be necessary to give notice of a meeting of Directors to any Director who is for the time being absent from the United Kingdom.  A Director may waive notice of any meeting either prospectively or retrospectively.
   
  (B).
Participation in meetings by telephone
   
 
Any one or more (including, without limitation, all) of the Directors, or any committee of the Directors, may participate in a meeting of the Directors or of such committee:-

 
(a)
by means of a conference telephone or similar communications equipment allowing all persons participating in the meeting to hear each other at the same time; or
     
 
(b)
by a succession of telephone calls to Directors from the chairman of the meeting following disclosure to them of all material points.

 
Participating by such means shall constitute presence in person at a meeting.  Such meeting shall be deemed to have occurred, in the case of (a), at the place where most of the Directors participating are present or, if there is no such place, where the chairman of the meeting is present and, in the case of (b), where the chairman of the meeting is present.
   
111.
Authority to vote
   
 
A Director who is unable to attend any meeting of the Directors and has not appointed an alternate Director may authorise any other Director to vote for him at that meeting, and in that event the Director so authorised shall have a vote for each Director by whom he is so authorised in addition to his own vote.  Any such authority must be in writing or by cable.  telegram, telex or facsimile which must be produced at the meeting at which the same is to be used and be left with the Secretary for retention.
   
 
 
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112.
Quorum
   
 
The quorum necessary for the transaction of the business of the Directors may be fixed by the Directors and unless so fixed at any other number shall be three.  A meeting of the Directors at which a quorum is present shall be competent to exercise all powers and discretions for the time being exercisable by the Directors.
   
113.
Directors' interests
   
 
A Director who is in any way, whether directly or indirectly, interested in a contract or proposed contract (or any transaction or arrangement whether or not constituting a contract) with the Company shall declare the nature of his interest in accordance with the provisions of the Statutes.
   
114(A). Restrictions on voting
   
 
Save as herein provided, a Director shall not vote at any meeting of the Directors in respect of any contract or arrangement or any other proposal whatsoever in which he has an interest which (together with any interest of any person connected with him within the meaning of Section 252 of the 2006 Act) is, to his knowledge, a material interest (otherwise than by virtue of his interests in shares or debentures or other securities of, or otherwise in or through, the Company).  A Director shall not be counted in the quorum at a meeting in relation to any resolution on which he is debarred from voting.
   
  (B).
Where interest does not prevent voting
   
 
Subject to the provisions of the Statutes a Director shall (in the absence of some other material interest than is indicated below) be entitled to vote (and be counted in the quorum) in respect of any resolution concerning any of the following matters, namely:-

 
(i)
the giving of any security or indemnity to him pursuant to Article 169 or in respect of money lent or obligations incurred by him at the request of or for the benefit of the Company or any of its subsidiary undertakings;
     
 
(ii)
the giving of any security or indemnity to a third party in respect of a debt or obligation of the Company or any of its subsidiary undertakings for which he himself has assumed responsibility in whole or in part under a guarantee or indemnity or by the giving of security;
     
 
(iii)
any proposal concerning an offer of shares or debentures or other securities of or by the Company or any of its subsidiary undertakings for subscription or purchase in which offer he is or may be entitled to participate as a holder of securities or in the underwriting or sub-underwriting of which he is to participate;
     
 
 
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(iv)
any proposal concerning any other company (not being a company in which he owns one per cent or more) in which he is interested, directly or indirectly and whether as an officer, or shareholder, creditor or otherwise howsoever;
     
 
(v)
any proposal concerning the adoption, modification or operation of a pension fund or retirement death or disability benefits scheme or employees' share scheme which relates both to Directors and employees of the Company or of any of its subsidiary undertakings and does not provide in respect of any Director as such any privilege or advantage not accorded to the employees to which the fund or scheme relates;
     
 
(vi)
any contract or arrangement for the benefit of employees of the Company or of any of its subsidiary undertakings under which he benefits or stands to benefit in a similar manner to the employees and which does not accord to any Director as such any privilege or advantage not accorded to the employees to whom the contract or arrangement relates; and;
     
 
(vii)
any proposal concerning insurance which the Company proposes to purchase and/or maintain for the benefit of any Directors of the Company or for persons who include Directors of the Company, provided that for the purposes of this sub-paragraph (vii), insurance shall mean only insurance against liability incurred by a Director in respect of any act or omission by him referred to in Article 96(B), or any other insurance which the Company is empowered to purchase and/or maintain for, or for the benefit of, any groups of persons consisting of or including Directors of the Company.

 
For the purposes of sub-paragraph (iv) above, a company shall be deemed to be one in which a Director owns one per cent or more if and so long as (but only if and so long as) he, taken together with any person connected with him within the meaning of Section 252 of the 2006 Act, is to his knowledge (either directly or indirectly) the holder of or beneficially interested in one per cent or more of any class of the equity share capital of that company or of the voting rights available to members of that company.  For the purpose of this paragraph there shall be disregarded any shares held by the Director or any such person as simple trustee under the laws of Scotland or bare or custodian trustee under the laws of England and Wales and in which he has no beneficial interest, any shares comprised in  a trust in which his, or any such person's, interest is in reversion or remainder or fee if and so long as some other person is entitled to receive the income of the trust, and any shares comprised in an authorised unit trust scheme in which he, or any such person, is interested only as a unit holder.  Where a company in which a Director owns one per cent or more is materially interested in a contract or arrangement or other proposal, he also shall be deemed to be materially interested in that contract, arrangement or other proposal.
   
  (C).
Consideration of matters involving two or more directors
   
 
Where proposals are under consideration concerning the appointment (including fixing or varying the terms of appointment) of two or more Directors to offices or employments with the Company or any company in which the Company is interested, such proposals may be divided and considered in relation to each Director separately
 
 
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  and in such case each of the Directors concerned (if not debarred from voting under paragraph (B)(iv) of this Article) shall be entitled to vote (and be counted in the quorum) in respect of each resolution except that concerning his own appointment.
   
  (D).
Materiality of directors' interests
   
 
If any question shall arise at any meeting as to the materiality of a Director's interest or as to the entitlement of any Director to vote and such question is not resolved by his voluntarily agreeing to abstain from voting, such question shall be referred to the chairman of the meeting (or in the case of a question as to the materiality of an interest or entitlement to vote of the chairman, one of the Deputy Chairmen or in his absence one of the Vice-Chairmen) and his ruling in relation to any other Director shall be final and conclusive except in a case where the nature or extent of the interests of such Director has not been fairly disclosed.
   
  (E).
Alternate Directors
   
 
In relation to an alternate Director, the interest of his appointor shall, for the purposes of this Article, be treated as the interest of the alternate Director in addition to an interest which the alternate Director otherwise has.  This Article applies to an alternate Director as if he were a Director.
   
  (F).
Relaxation of provisions
   
 
Subject to the Statutes, the Company may by Special Resolution suspend or relax the provisions of this Article to any extent or ratify any transaction not duly authorised by reason of a contravention of this Article.
   
115.
Proceedings in case of vacancies
   
 
The continuing Directors may act notwithstanding any vacancies in their number, but if and so long as the number of Directors is reduced below the number fixed by or in accordance with these presents as the necessary quorum of Directors the continuing Directors or Director may act for the purpose of filling up such vacancies or of summoning General Meetings of the Company, but not for any other purpose.  If there be no Directors or Director able or willing to act, then any two members may summon a General Meeting for the purpose of appointing Directors.
   
116.
Chairman
   
 
The Directors may elect a Chairman and one or more Deputy Chairmen and one or more Vice-Chairmen and determine the period for which each is to hold office.  The Chairman or, in his absence, one of any Deputy Chairmen or, in his absence, one of any Vice-Chairmen shall preside at meetings of the Directors, but if no Chairman or Deputy Chairman or Vice-Chairman shall have been appointed, or if at any meeting none of them be present within five minutes after the time appointed for holding the same, the Directors present may choose one of their number to be chairman of the meeting.  If at any time there is more than one Deputy Chairman or Vice-Chairman the right (in the absence of the Chairman or of the Chairman and the Deputy
 
 
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Chairmen respectively) to preside at a meeting of Directors shall be determined as between the Deputy Chairmen (in the absence of the Chairman) or Vice-Chairmen (in the absence of the Chairman and the Deputy Chairmen) present (if more than one) by seniority in length of appointment or otherwise as resolved by the Directors.
   
117.
Resolutions in writing
   
 
A resolution in writing signed by all the Directors for the time being in the United Kingdom and all the alternate Directors (if any) for the time being in the United Kingdom whose appointors are for the time being absent from the United Kingdom (provided that their number is sufficient to constitute a quorum) or by all the members of a committee formed under the next following Article for the time being shall be as valid and effective as a resolution passed at a meeting of the Directors or, as the case may be, of such committee duly convened and held and may consist of several documents in the like form, each signed by one or more of the Directors or alternate Directors or members of the committee concerned.
   
118.
Committees of directors
   
 
The Directors may delegate any of their powers, authorities or discretions (including, for the avoidance of doubt, any powers, authorities or discretions relating to the remuneration of Directors, the varying of Directors' terms and conditions of employment or the conferring of any benefit on Directors) to committees consisting of one or more members of their body and (if thought fit) one or more other persons co-opted as hereinafter provided.  Insofar as any such power, authority or discretion is delegated to a committee, any reference in these presents to the exercise by the Directors of the power, authority or discretion so delegated shall be read and construed as if it were a reference to the exercise by such committee.  Any committee so formed shall in the exercise of the powers, authority or discretions so delegated conform to any regulations which may from time to time be imposed by the Directors.  Any such regulations may provide for or authorise the co-option to the committee of persons other than Directors and for such co-opted members to have voting rights as members of the committee but so that (i) the number of co-opted members shall be less than one half of the total number of members of the committee and (ii) no resolution of the committee shall be effective unless a majority of the members of the committee present at the meeting when the resolution is passed are Directors.  The Directors may authorise any such committee to sub-delegate all or any of the powers, authorities and discretions delegated to it, and the Directors may at any time dissolve any such committee or revoke, vary or suspend any delegation made to any such committee.
   
119.
Proceedings of committee
   
 
The meetings and proceedings of any such committee consisting of two or more members (including the exercise of all powers, authorities and discretions vested in such committee) shall be governed by the provisions of these presents regulating the meetings and proceedings of the Directors, so far as the same are applicable and are not superseded by any regulations made by the Directors under the last preceding Article.
   
 
 
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120.
Validity of proceedings
   
 
All acts done by any meeting of Directors, or of any such committee, or by any person acting as a Director, shall as regards all persons dealing in good faith with the Company, notwithstanding that there was some defect in the appointment or continuance in office of any such Directors (or their alternates), or member of the committee, or person acting as aforesaid, or that they or any of them were disqualified or had vacated office, or were not entitled to vote, be as valid as if every such person had been duly appointed and was qualified and had continued to be a Director (or alternate Director) or member of the committee and had been entitled to vote.
 
BORROWING POWERS

121.
Power to borrow and grant security
   
 
The Directors may exercise all the powers of the Company to borrow money, and to mortgage or charge its undertaking, property and uncalled capital, and to issue debentures and other securities, whether outright or as collateral security for any debt, guarantee, liability or obligation of the Company or of any third party.

GENERAL POWERS OF DIRECTORS

122.
Business to be managed by the directors
   
 
The business and affairs of the Company shall be managed by the Directors, who may exercise all such powers of the Company as are not by the Statutes or by these presents required to be exercised by the Company in General Meeting, subject nevertheless to any regulations of these presents, to the provisions of the Statutes and to such regulations, being not inconsistent with the aforesaid regulations or provisions, as may be prescribed by Special Resolution of the Company, but no regulation so made by the Company shall invalidate any prior act of the Directors which would have been valid if such regulation had not been made.  The general powers given by this Article shall not be limited or restricted by any special authority or power given to the Directors by any other Article.
   
123.
Local boards, etc
   
 
The Directors may make such arrangements as they think fit for the management and transaction of the Company's affairs in any specified locality whether in the United Kingdom or elsewhere and without prejudice to the generality of the foregoing may at any time and from time to time (a) establish Regional, Divisional or Local Boards, Committees or Agencies in the United Kingdom or elsewhere, (b) appoint any one or more of the Directors or any other person or persons to be members thereof for such period and at such remuneration as the Directors may deem fit, (c) revoke from time to time any such appointment, (d) fix the quorum of the said Regional, Divisional or Local Boards and Committees, (e) delegate to such Regional, Divisional or Local Boards, Committees and Agencies from time to time all or such powers, authorities and discretions vested in the Directors (other than the power to make calls) as the
 
 
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  Directors may deem expedient, with power to sub-delegate, and (f) annul or vary any such delegation, but no person dealing in good faith and without notice of any such annulment or variation shall be affected thereby.
   
124.
Powers of attorney
   
 
The Directors may from time to time and at any time by power of attorney or factory and commission or otherwise appoint any company, firm or person or any fluctuating body of persons, whether nominated directly or indirectly by the Directors, to be the Attorney or Attorneys or Commissioner or Commissioners of the Company for such purposes and with such powers, authorities and discretions (not exceeding those vested in or exercisable by the Directors under these presents) and for such period and subject to such conditions as they may think fit, and any such power of attorney or factory and commission may contain such provisions for the protection and convenience of persons dealing with any such Attorney or Commissioner as the Directors may think fit, and may also authorise any such Attorney or Commissioner to sub-delegate all or any of the powers, authorities and discretions vested in him.  The Directors may delegate all or any of their powers under this Article.
   
125.
Official seal for use abroad
   
 
The Company may exercise the powers conferred by the Statutes with regard to having an official seal for use abroad and such powers shall be vested in the Directors.
   
126.
Overseas registers
   
 
Subject to and to the extent permitted by the Statutes, the Company, or the Directors on behalf of the Company, may cause to be kept in any territory outside the United Kingdom a branch register of members resident in such territory, and the Directors may make and vary such regulations as they may think fit respecting the keeping of any such register.
   
127.
Execution by the Company
   
 
All cheques, promissory notes, drafts, bills of exchange, and other negotiable or transferable instruments, and all receipts for moneys paid to the Company, shall be signed, drawn, accepted, endorsed, or otherwise executed, as the case may be, in such manner as the Directors or any duly authorised committee shall from time to time determine.

DEPARTMENTAL, REGIONAL OR LOCAL DIRECTORS
AND OTHER APPOINTEES

128(A). Use of designation "Director"
   
 
The Directors may from time to time appoint any person to be a Departmental, Regional or Local Director or (without prejudice to the powers conferred by Article 123) to any other appointment including the word "Director" in its title (any person so appointed pursuant to this Article being in this Article called "an Appointee").
   
 
 
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   (B).
Powers and duties of Appointee
   
 
The Directors may from time to time define, limit or restrict the powers and duties of an Appointee and determine his remuneration and may at any time remove any such person from such office but without prejudice to any claim for damages for breach of any contract of service between him and the Company.  Any person so appointed as an Appointee shall not, by reason only of such appointment, be a Director of the Company for any of the purposes of these presents or of the Statutes, nor shall he have, by reason only of such appointment, any of the powers or duties of a Director save in so far as specific powers or duties may be vested in him by the Directors as aforesaid.  The Directors may at any time determine the use of any designation or title including the word "Director".
   
  (C).
Attendance at board meetings
   
 
An Appointee shall not be entitled, by reason only of such appointment, to receive notice of or to attend at any meeting of the Directors unless he is specifically invited by the Directors to do so, and as an Appointee he shall not be entitled to vote thereat.
   
   (D).
Appointment of other officers
   
 
The Directors may from time to time appoint Chief General Managers, Deputy Chief General Managers, Assistant Chief General Managers, Senior General Managers, General Managers, Deputy General Managers, Assistant General Managers and any other officers on such terms and for such period as the Directors may think fit.  The Directors may from time to time define, limit or restrict the powers and duties of any person appointed to any such office and determine his remuneration and may at any time remove any such person from such office but without prejudice to any claim for damages for breach of any contract of service between him and the Company.
   
SECRETARY

129.
Secretary
   
 
The Secretary shall be appointed by the Directors on such terms and for such period as they may think fit.  Any Secretary so appointed may at any time be removed from office by the Directors, but without prejudice to any claim for damages for breach of any contract of service between him and the Company.  If thought fit two or more persons may be appointed as Joint Secretaries.  The Directors may also appoint from time to time on such terms as they may think fit one or more Deputy Secretaries and Assistant Secretaries.  Anything by the Statutes or by these presents required or authorised to be done by or to the Secretary may, if the office is vacant or there is for any other reason no Secretary capable of acting, be done by or to any Deputy or Assistant Secretary, or if there is no Deputy or Assistant Secretary capable of acting, by or to any officer of the Company authorised generally or specially in that behalf by the Directors.
 
 
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SEALS
   
130(A). Custody of seal
   
 
The Directors shall provide for the safe custody of the Seal and any Securities Seal and neither shall be used without the authority of the Directors or a committee authorised by the Directors in that behalf.
   
   (B).
Formalities for affixing the seal
   
 
Every deed, contract, document, instrument or other writing to which the Seal shall be affixed shall (except as permitted by Article 19) be signed by a Director or by some other person appointed by the Directors for the purpose and countersigned by the Secretary or by a second Director or by some other person appointed by the Directors for the purpose.  Such signature and counter-signature shall not require to be witnessed.
   
  (C).
Use of securities seal
   
 
The Securities Seal shall be used only for sealing securities issued by the Company and documents creating or evidencing securities so issued.  Any such securities or documents sealed with the Securities Seal shall not require to be signed.

EXECUTION OF DOCUMENTS
   
131.
Execution of documents
   
 
Subject to the provisions of the Statutes, all deeds, contracts, documents, instruments or other writings not executed under Seal may be signed by a Director or by the Secretary or by some other person appointed by the Directors or by a duly authorised committee for that purpose and that whether or not relating to heritable or real property.  Provided that this Article and the provisions of Article 130(B) are without prejudice to any other manner of execution of documents permitted or prescribed by the Statutes.

AUTHENTICATION OF DOCUMENTS

132.
Authentication of documents
   
 
Any Director or the Secretary or any person appointed by the Directors or by a duly authorised committee for the purpose shall have power to authenticate any documents affecting the constitution of the Company and any resolutions passed by the Company or the Directors or any committee, and any books, records, documents and accounts relating to the business of the Company, and to certify copies thereof or extracts therefrom as true copies or extracts; and where any books, records, documents or accounts are elsewhere than at the Office the officer, servant or agent of the Company having the custody thereof shall be deemed to be a person appointed by the Directors as aforesaid.  A document purporting to be a copy of a resolution, or an extract from the minutes of a meeting, of the Company or of the Directors or any committee which
 
 
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  is certified as aforesaid shall be conclusive evidence in favour of all persons dealing with the Company upon the faith thereof that such resolution has been duly passed or, as the case may be, that such minutes or extract is a true and accurate record of proceedings at a duly constituted meeting.

DIVIDENDS

133.
Declaration of dividends
   
 
The Company may by Ordinary Resolution declare dividends but no dividend shall be payable except out of the profits of the Company available for distribution under the provisions of the Statutes, or in excess of the amount recommended by the Directors, or in contravention of the special rights attaching to any share.  Unless and to the extent that the rights attached to any shares or the terms of issue thereof otherwise provide, all dividends shall be declared and paid according to the amounts paid on the shares in respect of which the dividend is paid, and shall (as regards any shares not fully paid throughout the period in respect of which the dividend is paid) be apportioned and paid pro rata   according to the amounts paid on the shares during any portion or portions of the period in respect of which the dividend is paid.  The amounts of any such pro rata apportionments shall be determined by the Directors as they think fit in all respects including as to any Applicable Exchange Rate applied by them for the purposes of converting any amount denominated in one currency into another currency for such determination.  Provided that the Directors act bona fide   they shall not incur any responsibility to the holders of any share in respect of the determination of such pro rata   apportionment.  For the purposes of this Article no amount paid on a share in advance of calls shall be treated as paid on the share.
   
134(A). Interim dividends
   
 
If and so far as in the opinion of the Directors the profits of the Company justify such payment, the Directors may (subject to the special rights attaching to any share and provided that the Directors may in any event pay an interim dividend on the Ordinary Shares at a rate not exceeding £0.01 per Ordinary Share) subject to the Statutes declare and pay the fixed dividends or dividends not exceeding a specified amount on any class of shares carrying a fixed dividend or dividends not exceeding a specified amount expressed to be payable on fixed dates on the half-yearly or other dates prescribed for the payment thereof and may also from time to time subject to the Statutes declare and pay interim dividends on shares of any class of such amount and on such dates and in respect of such periods as they think fit.  For the purpose of ascertaining the distributable profits or reserves of the Company available for distribution at any time and the extent to which the same may cover fixed dividends or dividends not exceeding a specified amount expressed to be payable at such time, the Directors may convert any such profits or reserves denominated in, and any fixed dividend or dividends not exceeding a specified amount expressed to be payable in, a Foreign Currency into Sterling at the Applicable Exchange Rate.
   
 
 
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   (B).
Directors' responsibility
   
 
Provided that the Directors act bona fide, they shall not incur any responsibility to the holders of any share conferring a preference which may at any time be issued for any damage they may suffer by reason of the payment of an interim dividend on any shares ranking after such preference shares.  A resolution of the Directors declaring the interim dividend shall (once announced) be irrevocable and have the same effect in all respects as if such dividend had been declared upon the recommendation of the Directors by an Ordinary Resolution of the Company.
   
135.
Profits and losses from past date
   
 
Subject to the provisions of the Statutes, where any asset, business or property is bought by, transferred to or vested in the Company as from a past date (whether such date be before or after the incorporation of the Company) the profits and losses thereof as from such date may at the discretion of the Directors in whole or in part be carried to revenue account and treated for all purposes as profits or losses of the Company.  Subject as aforesaid, if any shares or securities are purchased cum dividend or interest, such dividend or interest may at the discretion of the Directors be treated as revenue, and it shall not be obligatory to capitalise the same or any part thereof.
   
136.
Interest not payable
   
 
No dividend or other moneys payable on or in respect of a share shall bear interest as against the Company.  The provisions of this Article shall not affect the provisions of Article 48.
   
137.
Permitted deductions
   
 
The Directors may deduct from any dividend or other moneys payable to any member on or in respect of a share all sums of money (if any) presently payable by him to the Company on account of calls or otherwise.
   
138.
Retention of dividends
   
 
The Directors may retain any dividend or other moneys payable on or in respect of a share on which the Company has a lien, and may apply the same in or towards satisfaction of the debts, liabilities or engagements in respects of which the lien exists.
   
139.
Waiver of dividends
   
 
The waiver in whole or in part of any dividend on any share by any document (whether or not under seal) shall be effective only if such document is signed by the shareholder (or the person entitled to the share in consequence of the death or bankruptcy of the holder or otherwise by operation of law) and delivered to the Company and if or to the extent that the same is accepted as such or acted upon by the Company.
   
 
 
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140.
Unclaimed dividends
   
 
All dividends or other moneys payable on or in respect of a share unclaimed after having been declared may be invested or otherwise made use of by the Directors for the benefit of the Company until, subject as provided by these presents, claimed.  The payment by the Directors of any unclaimed dividend or other moneys payable on or in respect of a share into a separate account shall not constitute the Company a trustee in respect thereof.  The provisions of this Article shall not affect the provisions of Article 48.
   
141.
Forfeiture of unclaimed dividends
   
 
Any dividend unclaimed after a period of twelve years from the date of declaration of such dividend shall be forfeited and shall revert to the Company.
   
142.
Dividends in specie
   
 
The Company may upon the recommendation of the Directors by Ordinary Resolution direct payment of a dividend in whole or in part by the distribution of specific assets (and in particular of paid-up shares or debentures of any other company) and the Directors shall give effect to such resolution, and where any difficulty arises in regard to such distribution, the Directors may (a) settle the same as they think expedient and in particular may issue fractional certificates or may authorise any person to sell and transfer any fractions or disregard fractions altogether, (b) fix the value for distribution of such specific assets or any part thereof, (c) determine that cash payments shall be made to any members upon the footing of the value so fixed in order to adjust the rights of those entitled to participate in the dividend, and (d) vest any such specific assets in trustees as may seem expedient to the Directors.
   
143.
Scrip dividend
   
 
The Directors may, subject to the rights attached to any class of share and in addition to the provisions of Article 4(C)(2)(b)(vi), with the prior sanction of an Ordinary Resolution of the Company, offer the holders of Ordinary Shares the right to elect to receive Ordinary Shares, credited as fully paid, instead of cash in respect of all or part of such dividend or dividends as are specified by such resolution.  Such offer may be made by the Directors upon such terms and conditions as they think fit, provided that the following provisions shall apply in any event:-
 
 
(A)
the said Ordinary Resolution may specify all or part of a particular dividend (whether or not already declared) or may specify all or any dividends (or any part of such dividends) declared or to be declared or paid within a specified period, but such period may not end later than the beginning of the fifth Annual General Meeting following the date of the meeting at which such resolution is passed;
     
 
(B)
the entitlement of each holder of Ordinary Shares to new Ordinary Shares shall be such that the relevant value of the entitlement shall be as nearly as possible equal to (but not greater than) the cash amount (disregarding any tax credit) of
 
 
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    the dividend that such holder elects to forego provided always that, in calculating the entitlement, the Directors may at their discretion adjust the figure obtained by dividing the relevant value by the amount payable on the Ordinary Shares up or down so as to procure that the entitlement of each shareholder to new Ordinary Shares may be represented by a simple numerical ratio.  For this purpose "relevant value" shall be calculated by reference to the average of the middle market quotations for the Company's Ordinary Shares on the London Stock Exchange, as derived from the Daily Official List, on the day on which the Ordinary Shares are first quoted "ex" the relevant dividend and the four subsequent dealing days, or in such other manner as may be determined by the Directors on such basis as they consider fair and reasonable.  A certificate or report by the Auditors as to the amount of the average quotation in respect of any dividend shall be conclusive evidence of that amount;
     
 
(C)
the basis of allotment shall be such that no member may receive a fraction of a share.  The Directors may make such provisions as they think fit for any fractional entitlements, including provisions whereby, in whole or in part, fractional entitlements are disregarded or the benefit thereof accrues to the Company and/or under which fractional entitlements are accrued and/or retained and in each case accumulated on behalf of any shareholder and such accruals or retentions are applied to the allotment by way of bonus to or cash subscription on behalf of such shareholder of fully paid Ordinary Shares;
     
 
(D)
the Directors, after determining the basis of allotment, shall notify the holders of Ordinary Shares of the right of election offered to them, and shall send with, or following, such notification, forms of election and specify the procedure to be followed and the place at which, and the latest date and time by which, duly completed forms of election must be lodged in order to be effective.  Documents in electronic form may, if the Directors so determine, be used in accordance with these presents (instead of documents in hard copy form) for the notification of the right of election and the sending of completed forms of election;
     
 
(E)
the dividend (or that part of the dividend in respect of which a right of election has been offered) shall not be payable on Ordinary Shares in respect whereof the said election has been duly made ("the elected Ordinary Shares") and instead thereof additional Ordinary Shares shall be allotted to the holders of the elected Ordinary Shares on the basis of allotment determined as aforesaid.  For such purpose the Directors shall capitalise out of such of the sums standing to the credit of any of the Company's reserves (including Share Premium Account and Capital Redemption Reserve) or any of the profits which could otherwise have been applied in paying dividends in cash as the Directors may determine, a sum equal to the aggregate nominal amount of the additional Ordinary Shares to be allotted on such basis and apply the same in paying up in full the appropriate number of unissued Ordinary Shares for allotment and distribution to and amongst the holders of the elected Ordinary Shares on such basis.  A resolution of the Directors capitalising any part of the reserves or profits hereinbefore mentioned shall have the same effect as if such
 
 
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    capitalisation had been declared by Ordinary Resolution of the Company in accordance with Article 148;
     
 
(F)
the additional Ordinary Shares so allotted shall rank pari passu in all respects with the fully paid Ordinary Shares then in issue save only as regards participation in the relevant dividend;
     
 
(G)
any resolution of the Company or the Directors, passed on or after the date of adoption of these presents, declaring a dividend in respect of which (or in respect of any part of which) a right of election is offered under this Article (whether before or after the passing of the resolution) shall be deemed to include (if not expressly included) a provision that the dividend declared (or the part thereof in respect of which the right of election is offered) shall not be payable in respect of Ordinary Shares as regards which a valid acceptance of the offer under this Article shall have been received by the Company not later than the final time for receipt of forms of election;
     
 
(H)
Unless the Directors otherwise determine, or unless the Uncertificated Securities Regulations and/or the rules of the relevant system concerned otherwise require, the new Ordinary Share or shares which a member has elected to receive instead of cash in respect of the whole (or some part) of the specified dividend declared in respect of his elected Ordinary Shares shall be in uncertificated form (in respect of the member's elected Ordinary Shares which were in uncertificated form on the date of the member's election) and in certificated form (in respect of the member's elected Ordinary Shares which were in certificated form on the date of the member's election); and
     
 
(I)
the Directors may also from time to time establish, continue or vary a procedure for election mandates, which, for the avoidance of doubt, may include an election by means of a relevant system and mandates given before the adoption of these presents, under which a holder of Ordinary Shares may elect to receive Ordinary Shares credited as fully paid instead of cash in respect of all future rights offered to that holder under this Article until the election mandate is revoked or deemed to be revoked in accordance with the procedure;
     
 
(J)
the Directors may undertake and do such acts and things as they may consider necessary or expedient for the purpose of giving effect to the provisions of this Article;
     
 
(K)
notwithstanding the foregoing, the Directors may at any time prior to payment of the relevant dividend determine, if it appears to them desirable to do so because of a change in circumstances, that the dividend shall be payable wholly in cash after all and if they so determine then all elections made shall be disregarded.  The dividend shall be payable wholly in cash if the ordinary share capital of the Company ceases to be listed on the Official List of the London Stock Exchange at any time prior to the due date of issue of the additional shares or if the listing is suspended and not reinstated by the date immediately preceding the due date of such issue;
 
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(L)
the Directors may on any occasion determine that rights of election hereunder shall be subject to such exclusions, restrictions or other arrangements as the Directors may deem necessary or expedient in relation to legal or practical problems under the laws of, or the requirements of any recognised regulating body or any stock exchange in, any territory; and
     
 
(M)
this Article shall have effect without prejudice to the other provisions of these presents and such provisions shall also have effect without prejudice to the provisions of this Article.

144(A). Procedure for payment
   
 
Any dividend or other monies payable in cash on or in respect of a share may be paid by cheque, warrant or other financial instrument sent through the post to the registered address of the member or person entitled thereto (or, if two or more persons are registered as joint holders of the share or are entitled thereto in consequence of the death or bankruptcy of the holder or otherwise by operation of law, to any one of such persons), or to such person and such address as such member or person or persons may by writing direct  Every such cheque shall be crossed and bear across its face the words "account payee" or "a/c payee" either with or without the word "only", and every such cheque or warrant or other financial instrument shall be made payable to the order of the person to whom it is sent or to such person as the holder or joint holders or person or persons entitled to the share in consequence of the death or bankruptcy of the holder or otherwise by operation of law may direct.  Payment of the cheque or warrant or other financial instrument by the banker upon whom it is drawn or, in respect of uncertificated shares, the making of payment in accordance with the facilities and requirements of the relevant system, shall be a good discharge to the Company.  Every such cheque or warrant or other financial instrument shall be sent at the risk of the person entitled to the money represented thereby.  In addition, any such dividend or other monies may be paid by any usual or common banking or funds transfer method (including, without limitation, direct debit, bank transfer and electronic funds transfer) and to or through such person as the holder or joint holders may in writing direct, and the Company shall have no responsibility for any sums lost or delayed in the course of any such transfer or where it has acted on any such directions.
   
   (B).
Uncertificated shares
   
 
In respect of uncertificated shares every such payment of dividend or other monies made by any method referred to in this Article 144 may be made in any such manner as may be consistent with the facilities and requirements of the relevant system.  Without prejudice to the generality of the foregoing, in respect of uncertificated shares, such payment may include the sending by the Company or by any person on its behalf of an instruction to the Operator of the relevant system to credit the cash memorandum account of the holder or joint holders, or of such person as the holder or joint holders may in writing direct.
   
 
 
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   (C).
Uncashed Dividends
   
 
The Company may cease to send any cheque, warrant or other financial instrument through the post or employ any other means of payment, including payment by means of a relevant system, for any dividend payable on any shares in the Company which is normally paid in that manner on those shares if in respect of at least two consecutive dividends payable on those shares the cheques, warrants or other financial instruments have been returned undelivered or remain uncashed or that means of payment has failed.  In addition, the Company may cease to send any cheque, warrant or other financial instrument through the post or may cease to employ any other means of payment if, in respect of one dividend payable on those shares, the cheque, warrant or other financial instrument has been returned undelivered or remains uncashed or that means of payment has failed and reasonable enquiries have failed to establish any new address or account of the registered holder.  Subject to the provisions of these presents, the Company may recommence sending cheques, warrants or other financial instruments or employing such other means in respect of dividends payable on those shares if the holder or person entitled to transmission requests such recommencement in writing.  All monies represented by cheques, warrants or other financial instruments or means of payment not sent or employed under this paragraph (C) shall be deemed to be unclaimed dividends or monies and the provisions of Articles 48 and 140 shall apply thereto.
   
   (D).
Currency of payment
   
 
Subject to the provisions of these presents and to the rights attaching to or the terms of issue of any shares, any dividends or other monies on or in respect of a share may be paid in such currency on the basis of the Applicable Exchange Rate as the Directors may think fit or otherwise determine.
   
145.
Receipts where joint holders
   
 
If two or more persons are registered as joint holders of any share, or are entitled jointly to a share in consequence of the death or bankruptcy of the holder, any one of them may give effectual receipts for any dividend or other monies payable or property distributable on or in respect of the share.

RECORD DATE

146.
Record date
   
 
Notwithstanding any other provision of these presents but without prejudice to the rights attached to any shares and subject to the Statutes, the Company or the Directors may by resolution specify any date (the "record date") as the date at the close of business (or such other time as the Directors may determine) on which persons registered as the holders of shares or other securities shall be entitled to receipt of any dividend, distribution, interest, allotment, issue, notice, information, document or circular and such record date may be on or at any time before the date on which the same is paid or made or (in the case of any dividend, distribution, interest, allotment or issue) at any time after the same is recommended, resolved, declared or announced
 
 
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  but without prejudice to the rights inter se in respect of the same of transferors and transferees of any such shares or other securities.

RESERVES

147(A). Reserves
   
 
The Directors may from time to time subject to the rights attaching to any share set aside out of the profits of the Company and carry to reserve such sums in such currencies as they think proper which, at the discretion of the Directors, shall be applicable for any purpose to which the profits of the Company may properly be applied and pending such application may either be employed in the business of the Company or be invested.  The Directors may divide the reserve into such special funds denominated in such currencies as they think fit, and may consolidate into one fund denominated in such currencies as they think fit any special funds or any parts of any special funds into which the reserve may have been divided.  The Directors may also without placing the same to reserve carry forward any profits.  In carrying sums to reserve and in applying the same the Directors shall comply with the provisions of the Statutes and these presents.
   
   (B).
Limitation on carrying sums to reserve
   
 
Notwithstanding the provisions of paragraph (A) of this Article:-

 
(i)
unless the Directors shall determine in relation to any New Preference Shares prior to the allotment thereof that this paragraph (B)(i) shall not apply thereto the Directors shall not set aside out of profits and carry to any reserve fund referred to in paragraph (A), or carry forward in the manner described in paragraph (A), any sum then required for the payment of dividend payable on any New Preference Shares which may be properly applied for that purpose; and
     
 
(ii)
if at any time there shall be insufficient profits standing to the credit of the profit and loss account (or any other of the Company's accounts or reserves) and available for distribution for the payment of any such dividend referred to in paragraph (B) (i) above, the Directors shall (subject to the Statutes) withdraw from any such reserve fund referred to in paragraph (A) such sum (calculated at the Applicable Exchange Rate) as may be required for payment of any such dividend (and so that the Directors shall not require the consent of the Company in General Meeting to such withdrawal).  Subject to the Statutes, any sum so withdrawn (and any profits previously carried forward pursuant to paragraph (A) subsequently required for the payment of any such dividend) may be applied in or towards payment of such dividend.
 
   (C).
Different currencies
   
 
Any consolidation of or any credit to, debit from or other transfer between reserves denominated in different currencies shall be effected at the Applicable Exchange Rate.
 
 
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CAPITALISATION OF PROFITS AND RESERVES

148.
Power to capitalise profits
   
148(A)
Subject to the Statutes and to the rights attaching to any share, the Company may upon the recommendation of the Directors by Ordinary Resolution and subject as hereinafter provided, resolve to capitalise any part of the undivided profits of the Company (whether or not the same are available for distribution) or any part of any sum standing to the credit of any of the Company's reserves (including Share Premium Account and Capital Redemption Reserve), provided that such sum be not required for paying the dividends on any shares carrying a fixed cumulative preferential dividend, and authorise the Directors to appropriate the profits or sum resolved to be capitalised either in accordance with the rights attaching to any share or to the Ordinary Shareholders in the proportions in which such profits or sum would have been divisible amongst them had the same been applied or been applicable in paying a dividend on the Ordinary Shares and to apply such profits or sum on their behalf either in or towards paying up the amounts (if any) for the time being unpaid on any shares held by them respectively, or in paying up in full unissued shares or debentures or other securities or obligations of the Company of a nominal amount equal to such profits or sum, such shares or debentures or other securities or obligations to be allotted and distributed credited as fully paid up to and amongst them in the proportion aforesaid, or partly in one way and partly in the other:
   
 
Provided that any Share Premium Account and Capital Redemption Reserve and any profits which are not available for distribution may only be applied hereunder in the paying up of unissued shares to be allotted as fully paid.
   
148(B)
In addition and without limiting the generality of paragraph (A) of this Article, the Directors may at any time without any resolution of the shareholders capitalise any profit or reserve which may be capitalised pursuant to paragraph (A) of this Article and which is required to be capitalised to enable the Company to allot and issue fully paid shares to the holders of convertible securities pursuant to the rights of conversion conferred upon such holders and in any such case the Directors shall apply any sum so capitalised in paying up and issuing to such holders such number of shares of such nominal amounts and conferring such rights and being subject to such restrictions as shall be required to enable the Company to comply with its obligations.
   
149(A). Procedure for capitalisation
   
 
Whenever such a resolution as aforesaid shall have been passed the Directors shall make all appropriations and applications of the profits or sum resolved to be capitalised thereby and all allotments and issues of fully paid shares or debentures or other securities (if any) and generally shall do all acts and things required to give effect thereto, with full power to the Directors to make such provisions as they think fit for the case of shares or debentures or other securities becoming distributable in fractions (including provisions whereby any fractional entitlements which would arise on the basis aforesaid are disregarded or the benefit thereof accrues to the Company rather than to the members concerned) and also to authorise any person to enter on behalf of all the members interested into an agreement with the Company providing
 
 
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  for any such capitalisation and for matters incidental thereto and any agreement made under such authority shall be effective and binding on all concerned.
   
   (B).
Power to capitalise on adjustment of subscription price in an employees' share scheme
   
 
Notwithstanding any other provisions contained in these presents, if an adjustment is made to the subscription price payable by an option holder under any employees' share scheme which results in the adjusted price per share payable on the exercise of an option in respect of an Ordinary Share being less than the nominal value of such Ordinary Share (the "adjusted price"), the Directors may capitalise all or part of the Company's reserves available for distribution (excluding any Share Premium Account, Capital Redemption Reserve or other undistributable reserve), upon the issue of any Ordinary Share in respect of and following the exercise of the relevant option (the "new share").  The amount to be so capitalised shall be equal to the difference between the adjusted price and the nominal value of the new share.  The Directors shall apply such amount in paying up in full the balance payable on the new share.  The Directors may take such steps as they consider necessary to ensure that the Company has sufficient reserves available for such application.  No further authority of the Company in General Meeting is required.

MINUTES AND BOOKS

150.
Keeping of minutes and books
   
 
The Directors shall cause Minutes to be made in books to be provided for the purpose:-

 
(A)
Of the names of the Directors or their alternates and any other persons present at each meeting of Directors and of any committee formed under Article 118.
     
 
(B)
Of all resolutions and proceedings at all meetings of the Company and of any class of members of the Company and of the Directors and of committees formed under Article 118.

 
Any such Minute shall be conclusive evidence of any such proceedings if it purports to be signed by the chairman of the meeting at which the proceedings were had, or by the chairman of the next succeeding meeting.
   
151.
Safeguarding of minutes and books
   
 
Any register, index, minute book, book of account or other book required by these presents or the Statutes to be kept by or on behalf of the Company may be kept either by making entries in bound books or by recording them in any other manner.  In any case in which bound books are not used, the Directors shall take adequate precautions for guarding against falsification and for facilitating its discovery.
 
 
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ACCOUNTS

152.
Right to inspect accounts
   
 
Accounting records sufficient to show and explain the Company's transactions and otherwise complying with the Statutes shall be kept at the Office, or, subject to the Statutes, at such other place or places as the Directors think fit, and shall always be open to the inspection of the Directors.  No member (other than a Director) shall have any right of inspecting any account or book or document of the Company except as conferred by statute or ordered by a court of competent jurisdiction or authorised by the Directors.
   
153.
Preparation and laying of accounts
   
 
The Directors shall from time to time in accordance with the provisions of the Statutes cause to be prepared and to be laid before a General Meeting of the Company such profit and loss accounts, balance sheets, group accounts (if any) and reports as may be necessary.
   
154.
Accounts to be sent to members
   
 
A copy of every balance sheet and profit and loss account which is to be laid before a General Meeting of the Company (including every document required by law to be attached or annexed thereto) and of the Directors' and Auditors' reports or (where permitted by the Statutes and/or any applicable regulations and if the Directors so resolve from time to time) a copy of a summary financial statement instead of such balance sheet, profit and loss account and reports shall, not less than twenty one days before the date of the meeting, be sent to every member of, and every holder of debentures of, the Company and to every other person who is entitled to receive notices of meetings from the Company under the provisions of the Statutes or of these presents; Provided that this Article shall not require a copy of these documents to be sent to more than one of joint holders or to any person who is not entitled to receive notices of meetings and of whose address the Company is not aware, but any member or holder of debentures to whom a copy of these documents has not been sent shall be entitled to receive a copy free of charge on application at the Office.  Whenever listing or quotation on any stock exchange for all or any of the shares or debentures or other securities of the Company shall for the time being be in force, there shall be forwarded to the appropriate officer of such stock exchange such number of copies of such documents and/or statements as may for the time being be required under its regulations or practice.
   
 
Reference in this Article (other than in the immediately preceding sentence) to copies of the above-mentioned documents and/or statements being sent to any person include (without prejudice to any other provision of these presents) references to copies of such documents and/or statements being sent, or treated as sent, to such person in electronic form or by means of a website in accordance with the company communication provisions, and the provisions of section 430 of the 2006 Act shall apply in respect of the making available of annual accounts and reports on a website.
 
 
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AUDITORS

155.
Validity of acts of auditors
   
 
Subject to the provisions of the Statutes, all acts done by any person acting as an Auditor shall, as regards all persons dealing in good faith with the Company, be valid, notwithstanding that there was some defect in his appointment or that he was at the time of his appointment not qualified for appointment or subsequently became disqualified.
   
156.
Rights of auditors
   
 
The Auditor shall be entitled to attend any General Meeting and to receive all notices of and other communications relating to any General Meeting which any member is entitled to receive, and to be heard at any General Meeting on any part of the business of the meeting which concerns him as Auditor.  Notwithstanding the references to notice in writing in Article 56,  notice of General Meetings may be given to the Auditors in electronic form.


NOTICES

157.
Notices to be in writing
   
 
Any notice to be given to or by any person pursuant to these presents shall, unless otherwise provided in these presents, be in writing or be given in electronic form to an address for the time being notified for that purpose to the person giving the notice.
   
158(A). Service of notices
   
 
Any notice or document (including a share certificate) may be served on or delivered to any member by the Company either personally or by sending it through the post in a prepaid cover addressed to such member at his registered address, or (if he has no registered address within the United Kingdom) to the address, if any, within the United Kingdom supplied by him to the Company as his address for the service of notices, or by delivering it to such address addressed as aforesaid or, in respect of any shareholder, in accordance with any of the rights attaching to his shares for the time being, or by means of a relevant system, or by sending it in electronic form to an address for the time being notified to the Company by the member, or in accordance with any other arrangements approved by the member concerned (which may consist of the Company placing such notice or document on a website and sending the member concerned notification of the notice or document on the web site in lieu of sending the notice or document).  In the case of a member registered on a branch register any such notice or document may be posted either in the United Kingdom or in the territory in which such branch register is maintained.
   
  (B).
When notice deemed served
   
 
Where a notice or other document is served or sent by post, service or delivery shall be deemed to be effected at the expiration of twenty-four hours (or where second-class
 
 
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  mail is employed, forty-eight hours) after the time when the cover containing the same is posted and in proving such service or delivery it shall be sufficient to prove that such cover was properly addressed, stamped and posted.  Any notice or documents not sent by post but left by the Company at a registered address shall be deemed to have been served or delivered on the day it was so left.  Any notice served or delivered by the Company by means of a relevant system shall be deemed to have been served or delivered when the Company or any sponsoring system participant acting on its behalf sends the issuer-instruction relating to the notice.  Any notice or document sent in electronic form shall be deemed to be served or delivered at the expiration of forty-eight hours after the time it was sent, and in proving such service or delivery, proof that a notice or document in electronic form was sent in accordance with guidance issued by the Institute of Chartered Secretaries and Administrators shall be conclusive evidence that the notice or document was served or delivered.  Any notice or document served or delivered by the Company by any other means authorised by the member concerned shall be deemed to have been served when the Company has carried out the action it has been authorised to take for that purpose.
   
   (C).
Record Date for Service
   
 
Any notice or document may be served or delivered by the Company by reference to the Register of Members as it stands at any time not more than 15 days before the date of service or delivery.  No change in the register after that time shall invalidate that service or delivery.  Where any notice or document is served on or delivered to any person in respect of a share in accordance with these presents, no person deriving any title or interest in that share shall be entitled to any further service or delivery of that notice or document.
   
159.
Notice to joint holders
   
 
In respect of joint holdings all notices shall be given to that one of the joint holders whose name stands first in the Register of Members and notice so given shall be sufficient notice to all the joint holders in their capacity as such.  For such purposes a joint holder having no registered address in the United Kingdom and not having supplied an address within the United Kingdom for the service of notices shall be disregarded.
   
160.
Notice to persons entitled by transmission
   
 
A person entitled to a share in consequence of the death or bankruptcy of a member or otherwise by operation of law upon such evidence being produced as may from time to time properly be required by the Directors and upon supplying an address within the United Kingdom for the service of notices, shall be entitled to have served upon or delivered to him at such address any notice or document to which the member would have been entitled, and such service or delivery shall for all purposes be deemed a sufficient service or delivery of such notice or document on all persons interested (whether jointly with or as claiming through or under him) in the share.  Save as aforesaid any notice or document delivered or sent by post to or left at the registered address of any member in pursuance of these presents shall, notwithstanding that such member be then dead or bankrupt or in liquidation, and whether or not the Company
 
 
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  have notice of his death or bankruptcy or liquidation be deemed to have been duly served or delivered in respect of any share registered in the name of such member as sole or joint holder.
   
161.
Untraced members
   
 
A member who (having no registered address within the United Kingdom) has not supplied to the Company an address within the United Kingdom for the service of notices shall not be entitled to receive notices from the Company.  If on three consecutive occasions notices have been sent through the post to any member at his registered address or his address for the service of notices but have been returned undelivered, or if, after any one such occasion, the Directors or any committee authorised by the Directors in that behalf are of the opinion, after the making of all reasonable enquiries, that any further notices to such member would, if sent as aforesaid, likewise be returned undelivered, such member shall not thereafter be entitled to receive notices from the Company until he shall have communicated with the Company and supplied in writing to the Transfer Office a new registered address or address within the United Kingdom for the service of notices.
   
162.
Signature
   
 
The signature of any notice required to be given by the Company, and given in writing, may be typed or printed or otherwise written.
   
163.
Advertisement of notices
   
 
Any notice required to be given by the Company to the members or any of them, and not expressly provided for by or pursuant to these presents, shall be sufficiently given if given by advertisement inserted once in at least one leading Scottish newspaper and one newspaper with a national circulation in the United Kingdom.
   
164.
Notice during disruption of postal services
   
 
If at any time by reason of the suspension or curtailment of postal services within the United Kingdom the Company is unable effectively to convene a General Meeting by notices sent through the post, a General Meeting may be convened by a notice advertised in at least one newspaper with a national circulation in the United Kingdom and one leading Scottish newspaper published on the same date and such notice shall be deemed to have been duly served on all members entitled thereto at noon on the day when the advertisement appears.  In any such case the Company shall send confirmatory copies of the notice by post if at least six clear days prior to the meeting the posting of notices to addresses throughout the United Kingdom again becomes practicable.
   
165.
Notice to warrant holders
   
 
The holders of share warrants shall not, unless otherwise expressed therein, be entitled in respect thereof to receive notices from the Company.
   
 
 
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166.
Statutory requirements
   
 
Nothing in any of the preceding nine Articles shall affect any requirement of the Statutes that any particular offer, notice or other document be served in any particular manner.
   
 
Nothing in any of the preceding nine Articles shall prevent or restrict the Company using any method of sending, or giving access to, any particular offer, notice or other document which the Statutes or any other provision of these presents permits or enables the Company to use.
   
 
Without prejudice to any other means of communication, and notwithstanding any other provision of these presents, the Company may send or supply any document or information that is required or authorised to be sent or supplied to a member or any other person by the Company by a provision of the Statutes, or pursuant to these presents or to any other rules or regulations to which the Company may be subject, by making it available on a website.  The provisions of the company communications provisions which apply to sending or supplying a document or information required or authorised to be sent or supplied by a provision of the Statutes by making it available on a website shall also apply, with any necessary changes, to sending or supplying any document or information required or authorised to be sent by these presents or any other rules or regulations to which the Company may be subject by making it available on a website.

WINDING UP

167.
Liquidator may distribute in specie
   
 
If the Company shall be wound up (whether the liquidation is voluntary, under supervision, or by the Court) the Liquidator may, with the authority of a Special Resolution, divide among the members in specie or kind the whole or any part of the assets of the Company and whether or not the assets shall consist of property of one kind or shall consist of properties of different kinds, and may for such purpose set such value as he deems fair upon any one or more class or classes of property and may determine how such division shall be carried out as between the members or different classes of members.  The Liquidator may, with the like authority, vest any part of the assets in trustees upon such trusts for the benefit of members as the Liquidator with the like authority shall think fit, and the liquidation of the Company may be closed and the Company dissolved, but so that no contributory shall be compelled to accept any shares or other property in respect of which there is a liability.

PROVISION FOR EMPLOYEES

168.
Provision for employees
   
 
The Directors may by resolution exercise any power conferred by the Statutes to make provision for the benefit of persons employed or formerly employed by the Company or any of its subsidiaries in connection with the cessation or the transfer to any person of the whole or part of the undertaking of the Company or that subsidiary.
   
 
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INDEMNITY

169.
Indemnity
 
 
(A)
Subject to the provisions of the 2006 Act, but without prejudice to any indemnity to which the person concerned may otherwise be entitled, every Director or other officer of the Company (including, but only if the Directors so determine, any person (whether an officer or not) engaged by the Company as auditor) shall be entitled to be indemnified out of the assets of the Company against (a) any liability incurred by him for negligence, default, breach of duty or breach of trust in relation to the affairs of the Company, (b) any liability incurred by him in connection with the Company's activities as a trustee of an occupational pension scheme (as defined in section 235(6) of the 2006 Act), or (c) any other liability incurred by him in relation to the Company or its affairs, provided that this Article 169(A) shall be deemed not to provide for, or entitle any such person to, indemnification to the extent that it would cause this Article 169(A), or any element of it, to be treated as void under the 2006 Act or otherwise under the Statutes.
     
 
(B)
Without prejudice to paragraph (A) above or to any indemnity to which a Director may otherwise be entitled, to the extent permitted by the Statutes and otherwise upon such terms and subject to such conditions as the Directors may in their absolute discretion think fit, the Directors shall have power to make arrangements to provide a Director with funds to meet expenditure incurred or to be incurred by him:

 
(i)
in defending any criminal or civil proceedings or in connection with any alleged negligence, default, breach of duty or breach of trust by him in relation to the Company or any associated company;
     
 
(ii)
in defending himself in an investigation by a regulatory authority, or against action proposed to be taken by a regulatory authority, in connection with any such alleged negligence, default, breach of duty or breach of trust as foresaid; or
     
 
(iii)
in connection with any application referred to in section 205(5) of the 2006 Act,

   
or to enable a Director to avoid incurring such expenditure.
     
 
(C)
In paragraph (A) above, “liability” includes costs, charges, losses and expenses.  For the purposes of paragraph (B) above, “associated company” shall be construed in accordance with Section 256 of the 2006 Act.
 
 
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SCHEDULE 1

Non-cumulative Euro Preference Shares

1.
The Non-cumulative Euro Preference Shares are New Preference Shares. They shall rank after the Cumulative Preference Shares to the extent specified in Article 4 and this Schedule  1, and shall rank pari passu inter se and (save as aforesaid) with the Cumulative Preference Shares and with all other New Preference Shares. They shall confer the rights and be subject to the restrictions set out in this Schedule  1 and shall also confer such further rights as may be attached by the Directors to such shares in accordance with this Schedule  1 prior to allotment. Whenever the Directors have power under this Schedule  1 to determine any of the rights attached to any of the Non-cumulative Euro Preference Shares, the rights so determined need not be the same as those attached to the Non-cumulative Euro Preference Shares then allotted or in issue. The Non-cumulative Euro Preference Shares may be issued in one or more separate series, and each series shall be identified in such manner as the Directors may determine without any such determination or identification requiring any alteration to these presents.
   
2.
Each Non-cumulative Euro Preference Share shall confer the following rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings and redemption:—
   
2.1
Income
   
 
The right (subject to the provisions of paragraph 2.2, if applicable) to a non-cumulative preferential dividend not exceeding a specified amount payable in Euro at such rate on such dates (each a “dividend payment date”) in respect of such periods (each a “dividend period”) and on such other terms and conditions as may be determined by the Directors prior to allotment thereof. References in these presents to a “dividend” on the Non-cumulative Euro Preference Shares include a reference to each dividend in respect of each dividend period applicable thereto and references in this Schedule  1 to dividend payment dates and dividend periods are to dividend payment dates and dividend periods in respect of the Non-cumulative Euro Preference Shares only. Such dividends shall be paid in priority to the payment of any dividends on the Ordinary Shares. The Non-cumulative Euro Preference Shares shall rank for dividend after the Cumulative Preference Shares, pari passu with the Non-cumulative Sterling Preference Shares, the Non-cumulative Dollar Preference Shares, the Category  II Non-cumulative Dollar Preference Shares and all other New Preference Shares expressed to rank pari passu therewith as regards participation in profits and otherwise in priority to any other share capital in the Company.
   
2.2
Further provisions as to income
   
 
All or any of the following provisions shall apply in relation to any particular Non-cumulative Euro Preference Shares if so determined by the Directors prior to allotment thereof:—

 
(i)
if, in the opinion of the Directors, the distributable profits of the Company are sufficient to cover the payment in full of dividends on the Non-cumulative Euro Preference Shares on any dividend payment date and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari passu therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all
 
 
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dividends stated to be payable on such date on any Cumulative Preference Share, then each such dividend shall be declared and paid in full;
     
 
(ii)
if, in the opinion of the Directors, the distributable profits of the Company are insufficient to cover the payment in full of dividends on the Non-cumulative Euro Preference Shares on any dividend payment date and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari passu therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on or before such date on any Cumulative Preference Share, then dividends shall be declared by the Directors pro rata for the Non-cumulative Euro Preference Shares and such other New Preference Shares to the extent of the available distributable profits (if any) to the intent that the amount of dividend declared per share on each such Non-cumulative Euro Preference Share and other New Preference Share will bear to each other the same ratio as the dividends accrued per share on each such Non-cumulative Euro Preference Share and other New Preference Share bear to each other. If it shall subsequently appear that any such dividend which has been paid should not, in accordance with the provisions of this sub-paragraph, have been so paid, then provided the Directors shall have acted in good faith, they shall not incur any liability for any loss which any shareholder may suffer in consequence of such payment having been made;
     
 
(iii)
if in the opinion of the Directors, the payment of any dividend on any Non-cumulative Euro Preference Shares would breach or cause a breach of the capital adequacy requirements of the Financial Services Authority (or any person or body to whom the banking supervision functions of the Financial Services Authority are transferred) applicable to the Company and/or any of its subsidiaries, then none of such dividend shall be declared or paid;
     
 
(iv)
subject to sub-paragraph (v) below, the Non-cumulative Euro Preference Shares shall carry no further right to participate in the profits of the Company and if and to the extent that any dividend or part thereof is on any occasion not paid for the reasons described in sub-paragraph (ii) or (iii) above, the holders of such shares shall have no claim in respect of such non-payment;
     
 
(v)
if any dividend or part thereof on any Non-cumulative Euro Preference Share is not payable for the reasons specified in sub-paragraphs (ii) or (iii) above and if they so resolve, the Directors may, subject to the Statutes, pay a special non-cumulative preferential dividend on the Non-cumulative Euro Preference Shares at a rate not exceeding €0.01 per share (but so that reference elsewhere in this Schedule  1 and in these presents to any dividend payable on any Non-cumulative Euro Preference Shares shall not be treated as including a reference to any such special dividend);
     
 
(vi)
if any date on which dividends are payable on Non-cumulative Euro Preference Shares is not a day on which TARGET is operating and on which banks in London are open for business, and on which foreign exchange dealings may be conducted in Euro (“a Euro Business Day”), then payment of the dividend payable on such date will be made on the succeeding Euro Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Euro Business Day; for these purposes “TARGET” means the Trans-European Real-Time Gross Settlement Express Transfer (TARGET) system;
     
 
 
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(vii)
dividends payable on Non-cumulative Euro Preference Shares shall accrue from and to the dates determined by the Directors prior to allotment thereof, and the amount of dividend payable in respect of any period shorter than a full dividend period will be calculated on the basis of twelve 30 day months, a 360 day year and the actual number of days elapsed in such period;
     
 
(viii)
if any dividend stated to be payable on the Non-cumulative Euro Preference Shares on the most recent dividend payment date has not been declared and paid in full, or if a sum has not been set aside to provide for such payment in full, no dividends may be declared on any other share capital of the Company (other than the Cumulative Preference Shares), and no sum may be set aside for the payment thereof, unless, on the date of declaration relative to any such payment, an amount equal to the dividend stated to be payable on the Non-cumulative Euro Preference Shares in respect of the then current dividend period is set aside for the payment in full of such dividend on the dividend payment date relating to the then current dividend period; and
     
 
(ix)
if any dividend stated to be payable on the Non-cumulative Euro Preference Shares on any dividend payment date has not been declared and paid in full, or if a sum has not been set aside to provide for such payment in full, the Company may not redeem or purchase or otherwise acquire for any consideration any other share capital of the Company, and may not set aside any sum nor establish any sinking fund for the redemption or purchase or other such acquisition thereof, until such time as dividends stated to be payable on the Non-cumulative Euro Preference Shares in respect of successive dividend periods together aggregating no less than twelve months shall thereafter have been declared and paid in full.

2.2A
Abrogation of entitlement to dividend
   
 
In relation to any particular Non-Cumulative Euro Preference Shares allotted on or after the date of passing of resolution 17 set out in Appendix 2 to the circular letter to shareholders dated 15th March 2004, all of the following provisions shall apply if (but only if) the Directors so determine prior to allotment thereof:

 
(i)
the Directors may, in their sole and absolute discretion, resolve prior to any dividend payment date that the dividend on such Non-cumulative Euro Preference Shares, or part thereof, shall not be paid on that dividend payment date.  If the Directors resolve as aforesaid, then none or (as the case may be) part only of the dividend shall not be declared and/or paid.  The Directors shall be bound to give their reasons for exercising their discretion under this sub-paragraph, and the Directors may exercise their discretion in respect of a dividend notwithstanding the previous setting aside of a sum to provide for payment of that dividend;
     
 
(ii)
to the extent that any dividend or part of a dividend on any Non-cumulative Euro Preference Shares is, on any occasion, not paid by reason of the exercise of the Directors' discretion pursuant to sub-paragraph (i) above, the holders of such shares shall have no claim in respect of such non-payment;
     
 
 
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(iii)
if any dividend or part of a dividend on any Non-cumulative Euro Preference Shares has, on any occasion, not been paid by reason of the exercise of the Directors' discretion under sub-paragraph (i) above:

 
(1)
the provisions of sub-paragraphs (viii) and (ix) of paragraph 2.2 shall not apply in respect of such non-payment;
     
 
(2)
such non-payment shall not prevent or restrict (a) the declaration and payment of dividends on any other Non-cumulative Euro Preference Shares, or on any preference share capital of the Company expressed to rank pari passu with the Non-cumulative Euro Preference Shares, (b) the setting aside of sums for the payment of such dividends, (c) (subject to (4) below) the redemption, purchase or other acquisition of shares in the Company by the Company, or (d) (subject to (4) below) the setting aside of sums, or the establishment of sinking funds, for any such redemption, purchase or other acquisition by the Company;
     
 
(3)
no dividend may be declared or paid on any share capital ranking after the Non-cumulative Euro Preference Shares as regards participation in profits (including the Ordinary Shares) until such time as the dividend stated to be payable on the Non-cumulative Euro Preference Shares to which the non-payment relates in respect of a dividend period has thereafter been declared and paid in full; and
     
 
(4)
the Company may not redeem or purchase or otherwise acquire for any consideration any share capital ranking after the Non-cumulative Euro Preference Shares, and may not set aside any sum nor establish any sinking fund for the redemption, purchase or other such acquisition thereof, until such time as dividends stated to be payable on the Non-cumulative Euro Preference Shares to which the non-payment relates in respect of successive dividend periods together aggregating no less than twelve months shall thereafter have been declared and paid in full;

 
(iv)
if there is any conflict between the provisions of this paragraph 2.2A, as they apply to any Non-cumulative Euro Preference Shares, and any other provisions of this Schedule applying to such Non-cumulative Euro Preference Shares, the provisions of this paragraph 2.2A shall prevail.  In paragraph 2.1, the words ", and subject to the provisions of paragraph 2.2A, if applicable" shall be deemed to be inserted after "if applicable" in the first sentence, and in paragraph 2.2 the words "(subject to the provisions of paragraph 2.2A, if applicable)" shall be deemed to be inserted after "such dividend shall" in sub-paragraph (i) and after "dividends shall" in sub-paragraph (ii);
     
 
(v)
in determining the sum payable on any Non-cumulative Euro Preference Shares pursuant to paragraph 2.3(i) below on a winding up or liquidation, the Directors' discretion under sub-paragraph (i) above shall be disregarded save in so far as such discretion was actually exercised prior to the making of the determination;
     
 
 
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(vi)
in calculating any Relevant Redemption Premium payable in respect of any Non-cumulative Euro Preference Shares pursuant to paragraph 2.6(ii)(B) below, the components "A" and "C" in the formulae for such calculation shall be determined on the assumption that there shall be no exercise by the Directors of their discretion under sub-paragraph (i) above and in respect of such Non-cumulative Euro Preference Shares; and
     
 
(vii)
for the avoidance of doubt, no series of Non-cumulative Euro Preference Shares shall be treated as ranking after any other New Preference Shares with which it is expressed to rank pari passu as regards participating in profits, by reason only of the provisions set out in this paragraph 2.2A being included in the terms of issue applicable to that series, or any dividend on that series not being paid by virtue of this paragraph 2.2A.

2.3
Capital
   
 
The right on a winding up or liquidation, voluntary or otherwise other than (unless otherwise provided by the terms of issue of such share) a redemption or purchase by the Company of any shares of any class to receive in Euro out of the surplus assets of the Company available for distribution amongst the members:—

 
(i)
after payment of the arrears (if any) of the fixed cumulative preferential dividends stated to be payable on the Cumulative Preference Shares to the holders thereof in accordance with Article 4(B) FIRSTLY and pari passu with the holders of any other New Preference Shares expressed to rank pari passu therewith as regards participation in profits and in priority to the holders of the Ordinary Shares of the Company a sum equal to:—

 
(A)
the amount of any dividend which is due for payment after the date of commencement of the winding up or liquidation but which is payable in respect of a period ending on or before such date; and
     
 
(B)
any further amount of dividend payable in respect of the period from the preceding dividend payment date to the date of payment in accordance with this sub-paragraph (i);

   
but only to the extent that any such amount or further amount was, or would have been payable as a dividend in accordance with or pursuant to this Schedule  1 (other than pursuant to this provision); and
     
 
(ii)
subject thereto, pari passu with the holders of the Cumulative Preference Shares and any other New Preference Shares expressed to rank pari passu therewith as regards participation in surplus assets in priority to the holders of the Ordinary Shares of the Company, a sum equal to the amount paid up or credited as paid up on the Non-cumulative Euro Preference Shares (including any premium paid to the Company in respect thereof on issue).

 
If upon any such winding-up or liquidation, the amounts available for payment are insufficient to cover the amounts payable in full on the Cumulative Preference Shares, the Non-cumulative Euro Preference Shares and on any other New Preference Shares expressed to rank pari passu therewith as regards participation in surplus assets, then the holders of the Cumulative Preference Shares, the Non-cumulative Euro Preference Shares and such other
 
 
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New Preference Shares will share rateably in the distribution of surplus assets (if any) in proportion to the full respective preferential amounts to which they are entitled. No Non-cumulative Euro Preference Share shall confer any right to participate in the surplus assets of the Company other than that set out in this paragraph 2.3.
   
2.4
Receipt of Notices
   
 
The right to have sent to the holder of each Non-cumulative Euro Preference Share (at the same time as the same are sent to the holders of Ordinary Shares) a copy of the Company’s Annual Report and Accounts and Interim Financial Statement together with notice of any General Meeting of the Company at which such holder is entitled to attend and vote.
   
2.5
Attendance and Voting at Meetings
   
 
The right to attend at a General Meeting of the Company and to speak to or vote upon any Resolution proposed thereat in the following circumstances:—

 
(i)
in respect of a Resolution which is to be proposed at the Meeting either varying or abrogating any of the rights attached to the Non-cumulative Euro Preference Shares or proposing the winding up of the Company (and then in each such case only to speak to and vote upon any such Resolution);
     
 
(ii)
in circumstances where the dividend stated to be payable on the Non-cumulative Euro Preference Shares in respect of such number of dividend periods as the Directors shall determine prior to allotment thereof has not been declared and paid in full, and until such date as the Directors shall likewise determine; and
     
 
(iii)
in such other circumstances as the Directors may determine prior to allotment of the Non-cumulative Euro Preference Shares,

 
but not otherwise, together with the right, in such circumstances and on such terms, if any, as the Directors may determine prior to allotment of the Non-cumulative Euro Preference Shares, to seek to requisition a General Meeting of the Company. Whenever holders of Non-cumulative Euro Preference Shares are so entitled to vote on a Resolution, on a show of hands every such holder who is present in person, and every proxy present who has been duly appointed by any such holder, shall have one vote and, on a poll, every such holder who is present in person or by proxy shall have such number of votes for each Non-cumulative Euro Preference Share held as may be determined by the Directors prior to allotment of such Non-cumulative Euro Preference Shares.
   
2.6
Redemption

 
(i)
Unless the Directors shall, prior to the allotment of any series of Non-cumulative Euro Preference Shares, determine that such series shall be non-redeemable, each series of Non-cumulative Euro Preference Shares shall, subject to the provisions of the Statutes, be redeemable at the option of the Company in accordance with the following provisions.
     
 
(ii)
In the case of any series of Non-cumulative Euro Preference Shares which are to be so redeemable:—

 
(A)
the Company may, subject thereto, redeem on any Redemption Date (as hereinafter defined) all or some only of the Non-cumulative Euro Preference
 
 
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Shares by giving to the holders of the Non-cumulative Euro Preference Shares to be redeemed not less than 30 days’ nor more than 60 days’ prior notice in writing (a “Notice of Redemption”) of the relevant Redemption Date. “Redemption Date” means, in relation to a Non-cumulative Euro Preference Share, any date which falls no earlier than five years and one day (or such longer period (if any) as may be fixed by the Directors prior to allotment of such Share) after the date of allotment of the Non-cumulative Euro Preference Share to be redeemed;
     
 
(B)
there shall be paid on each Non-cumulative Euro Preference Share so redeemed, in Euro, the aggregate of the nominal amount thereof together with any premium paid on issue together with, where applicable, the Relevant Redemption Premium (defined below) and together with arrears (if any) of dividends thereon (whether earned or declared or not) in respect of the period from the dividend payment date last preceding the Redemption Date to the Redemption Date. “Relevant Redemption Premium” means an amount calculated in accordance with such one (if any) of the following three formulae as applied in relation to a Redemption Date notified under sub-paragraph (A) above which falls within the period of twelve months commencing on the date following the fifth, sixth, seventh, eighth or ninth anniversary of the relevant date of allotment (“the Relevant Date”), as the case may be, as may be determined by the Directors prior to the Relevant Date. The formula for calculation of the Relevant Redemption Premium shall be:—

 
(a)
A x B

 
where:—
   
 
“A” is the amount of dividend excluding any associated tax credit (not expressed as a percentage) calculated at the date of allotment to which the holder of the Non-cumulative Euro Preference Share to be redeemed would become entitled in respect of the twelve months following allotment by virtue of the terms of issue thereof on the assumption that such amount of dividend had accrued on the Non-cumulative Euro Preference Share during such period and was payable at the end of such period and on the further assumption that there shall be no change in the associated tax credit affecting the amount of dividend payable in respect of such period; and

“B” in relation to a Redemption Date falling within the period of twelve months commencing on the day following the fifth anniversary of the Relevant Date, is 66.66 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the sixth anniversary of the Relevant Date, is 53.33 per cent.,

or

 
 
 
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in relation to a Redemption Date falling within the period of twelve months commencing on the day following the seventh anniversary of the Relevant Date, is 40 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the eighth anniversary of the Relevant Date, is 26.66 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the ninth anniversary of the Relevant Date is 13.33 per cent.; or

 
(b)
C x D

 
where:—
   
 
“C” is the amount of dividend excluding any associated tax credit (not expressed as a percentage) calculated at the date of allotment to which the holder of the Non-cumulative Euro Preference Share to be redeemed would become entitled in respect of the twelve months following allotment by virtue of the terms of issue thereof on the assumption that such amount of dividend had accrued on the Non-cumulative Euro Preference Share during such period and was payable at the end of such period and on the further assumption that there shall be no change in the associated tax credit affecting the amount of dividend payable in respect of such period; and

“D” in relation to a Redemption Date falling within the period of twelve months commencing on the day following the fifth anniversary of the Relevant Date, is 50 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the sixth anniversary of the Relevant Date, is 40 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the seventh anniversary of the Relevant Date, is 30 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the eighth anniversary of the Relevant Date, is 20 per cent.,
 
 
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or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the ninth anniversary of the Relevant Date is 10 per cent.; or
 
 
(c)
E x F

 
where:—
   
 
“E” is the amount of €25; and

“F” in relation to a Redemption Date falling within the period of twelve months commencing on the day following the fifth anniversary of the Relevant Date, is 33.33 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the sixth anniversary of the Relevant Date, is 26.66 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the seventh anniversary of the Relevant Date, is 20 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the eighth anniversary of the Relevant Date, is 13.33 per cent.,

or

in relation to a Redemption Date falling within the period of twelve months commencing on the day following the ninth anniversary of the Relevant Date, is 6.66 per cent.
 
   
No Relevant Redemption Premium shall be payable when the Redemption Date falls after the tenth anniversary of the Relevant Date. The product of any of the above formulae in respect of a Non-cumulative Euro Preference Share may, in the Directors’ discretion, be rounded down to the nearest whole Euro.
     
   
The Directors may, in their discretion, determine in relation to any Non-cumulative Euro Preference Share, prior to the Relevant Date, that none of the above formulae shall apply, in which event no Relevant Redemption Premium shall be payable;
     
 
(C)
in the case of a redemption of some only of the Non-cumulative Euro Preference Shares in any series, the Company shall for the purpose of
 
 
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determining the particular Non-cumulative Euro Preference Shares to be redeemed cause a drawing to be made at the Office or such other place as the Directors may approve in the presence of the Auditors for the time being of the Company;
     
 
(D)
any Notice of Redemption given under sub-paragraph (A) above shall specify the applicable Redemption Date, the particular Non-cumulative Euro Preference Shares to be redeemed and the redemption price (specifying the amount of the accrued and unpaid dividend per share to be included therein and stating that dividends on the Non-cumulative Euro Preference Shares to be redeemed will cease to accrue on redemption), and shall state the place or places at which documents of title in respect of such Non-cumulative Euro Preference Shares are to be presented and surrendered for redemption and payment of the redemption monies is to be effected. Upon such Redemption Date, the Company shall redeem the particular Non-cumulative Euro Preference Shares to be redeemed on that date subject to the provisions of this paragraph and of the Statutes. No defect in the Notice of Redemption or in the giving thereof shall affect the validity of the redemption proceedings;
     
 
(E)
subject to sub-paragraph (I) below, the provisions of this and the following sub-paragraph shall have effect in relation to Non-cumulative Euro Preference Shares for the time being issued and registered in the Register of Members (“Registered Shares”) and represented by certificates (“Certificates”) and in relation to Non-cumulative Euro Preference Shares which, in accordance with Article 52 of these presents, are for the time being issued and represented by a Warrant (as defined in the said Article 52) (“Bearer Shares”). Payments in respect of the amount due on redemption of a Registered Share shall be made by Euro cheque drawn on a bank in London or upon the request of the holder or joint holders not later than the date specified for the purpose in the Notice of Redemption by transfer to a Euro account maintained by the payee with a bank in London. Such payment will be against presentation and surrender of the relative Certificate at the place or one of the places specified in the Notice of Redemption and if any Certificate so surrendered includes any Non-cumulative Euro Preference Shares not to be redeemed on the relevant Redemption Date the Company shall within fourteen days thereafter issue to the holder, free of charge, a fresh Certificate in respect of such Non-cumulative Euro Preference Shares. Payment in respect of the amount due on redemption of a Bearer Share shall be made by Euro cheque drawn on a bank in London or upon the request of the holder not later than the date specified for the purpose in the Notice of Redemption by transfer to a Euro account maintained by the payee with a bank in London. Such payments will be made against presentation and surrender of the Warrant and all unmatured dividend coupons and talons (if any) at the place or the places specified in the Notice of Redemption. Upon the relevant Redemption Date all unmatured dividend coupons and any talon for additional dividend coupons appertaining thereto (whether or not returned) shall become void and no payment will be made in respect thereof. If the Warrant so surrendered represents any Non-cumulative Euro Preference Shares not to be redeemed on the relevant Redemption Date the Company shall issue, free of charge, a fresh Warrant representing such Bearer Shares which are not to be redeemed on such Redemption Date.
     
 
 
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All payments in respect of redemption monies will in all respects be subject to any applicable fiscal or other laws;
     
 
(F)
as from the relevant Redemption Date the dividend on the Non-cumulative Euro Preference Shares due for redemption shall cease to accrue except on any such Non-cumulative Euro Preference Share in respect of which, upon the due surrender of the Certificate or, as the case may be, the Warrant and all unmatured dividend coupons and talons (if any) in respect thereof, in accordance with sub-paragraph (E) above, payment of the redemption monies due on such Redemption Date shall be improperly withheld or refused, in which case such dividend, at the rate then applicable, shall be deemed to have continued and shall accordingly continue to accrue from the relevant Redemption Date to the date of payment of such redemption monies. Such Non-cumulative Euro Preference Share shall not be treated as having been redeemed until the redemption monies in question together with the accrued dividend thereon shall have been paid;
     
 
(G)
if the due date for the payment of the redemption monies on any Non-cumulative Euro Preference Shares is not a Euro Business Day then payment of such monies will be made on the next succeeding day which is a Euro Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Euro Business Day;
     
 
(H)
the receipt of the holder for the time being of any Registered Share (or in the case of joint holders the receipt of any one of them) and the receipt of the person delivering any Warrant to the place or one of the places specified pursuant to sub-paragraph (D) above in respect of the monies payable on redemption on such Registered Share or, as the case may be, such Bearer Share, shall constitute an absolute discharge to the Company; and
     
 
(I)
subject as aftermentioned, the provisions of sub-paragraphs (E) and (F) above shall have effect in relation to Registered Shares which are in uncertificated form within the meaning of the Uncertificated Securities Regulations 1995 (as in force on the date of adoption of this Schedule 1) in the same manner as they have effect in relation to Registered Shares represented by Certificates, save that (i) any provision of the said paragraphs requiring presentation and surrender of a Certificate shall be satisfied in the manner prescribed or permitted by the said Regulations (or by any enactment or subordinate legislation which amends or supersedes those Regulations) or (subject to those Regulations or such enactment or subordinate legislation) in such manner as may from time to time be prescribed by the Directors), and (ii) the Company shall not be under any obligation to issue a fresh Certificate under sub-paragraph (E).
     

2.7
Purchase
   
 
Subject to the provisions of the Statutes and any other applicable laws, the Company may at any time and from time to time purchase any Non-cumulative Euro Preference Shares upon such terms as the Directors shall determine provided that, in the case of Non-cumulative Euro Preference Shares which are listed on the London Stock Exchange, the purchase price, exclusive of expenses and accrued dividends, shall not exceed (i) in the case of a purchase in the open market, or by tender (which shall be available alike to all holders of the Non-
 
 
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cumulative Euro Preference Shares), the average of the closing middle market quotations of such Non-cumulative Euro Preference Shares on the London Stock Exchange (as derived from The London Stock Exchange Daily Official List) for the last ten dealing days preceding the date of purchase or (if higher), in the case of a purchase in the open market only, the market price on the date of purchase provided that such market price is not more than 105 per cent. of such average and (ii) in the case of a purchase by private treaty, 120 per cent. of the closing middle market quotation of such Non-cumulative Euro Preference Shares on the London Stock Exchange (as derived from The London Stock Exchange Daily Official List) for the last dealing day preceding the date of purchase: but so that this proviso shall not apply to any purchase of Non-cumulative Euro Preference Shares made in the ordinary course of a business of dealing in securities.

3.
(a)
Save with the written consent of the holders of three-quarters in nominal value of, or with the sanction of a Special Resolution passed at a separate General Meeting of the holders of, the Non-cumulative Euro Preference Shares, the Directors shall not authorise or create, or increase the amount of, any shares of any class or any security convertible into shares of any class ranking as regards rights to participate in the profits or assets of the Company (other than on a redemption or purchase by the Company of any such shares) in priority to the Non-cumulative Euro Preference Shares.

 
(b)
The special rights attached to any series of Non-cumulative Euro Preference Shares allotted or in issue shall not (unless otherwise provided by their terms of issue) be deemed to be varied by the creation or issue of any New Shares ranking as regards participation in the profits or assets of the Company in some or all respects pari passu with or after such Non-cumulative Euro Preference Shares. Any new shares ranking in some or all respects pari passu with such Non-cumulative Euro Preference Shares may without their creation or issue being deemed to vary the special rights attached to any Non-cumulative Euro Preference Share then in issue either carry rights identical in all respects with such Non-cumulative Euro Preference Shares or any of them or carry rights differing therefrom in any respect, including, but without prejudice to the generality of the foregoing, in that:—

 
(i)
the rate or means of calculating the dividend may differ and the dividend may be cumulative or non-cumulative;
     
 
(ii)
the New Shares or any series thereof may rank for dividend as from such date as may be provided by the terms of issue thereof and the dates for payment of dividend may differ;
     
 
(iii)
the New Shares may be denominated in Sterling or in any Foreign Currency;
     
 
(iv)
a premium may be payable on return of capital or there may be no such premium;
     
 
(v)
the New Shares may be redeemable at the option of the holder or of the Company, or may be non-redeemable and if redeemable at the option of the Company, they may be redeemable at different dates and on different terms from those applying to the Non-cumulative Euro Preference Shares; and
     
 
(vi)
the New Shares may be convertible into Ordinary Shares or any other class of shares ranking as regards participation in the profits and assets of the Company pari passu with or after such Non-cumulative Euro Preference
     
 
 
136

 
    Shares in each case on such terms and conditions as may be prescribed by the terms of issue thereof.  
 
 
137

 
SCHEDULE 2

PART 1

Non-cumulative Convertible Sterling Preference Shares

1.
The Non-cumulative Convertible Sterling Preference Shares are New Preference Shares. They shall rank after the Cumulative Preference Shares to the extent specified in Article 4 and this Schedule 2, and shall rank pari passu inter se and (save as aforesaid) with the Cumulative Preference Shares and with all other New Preference Shares. They shall confer the rights and be subject to the restrictions set out or referred to in this Part 1 of Schedule 2 and shall also confer such further rights (not being inconsistent with the rights set out or referred to in this Part  1) as may be attached by the Directors to such shares in accordance with this Part 1 prior to allotment. Whenever the Directors have power under this Part to determine any of the rights attached to any of the Non-cumulative Convertible Sterling Preference Shares, the rights so determined need not be the same as those attached to the Non-cumulative Convertible Sterling Preference Shares then allotted or in issue. The Non-cumulative Convertible Sterling Preference Shares may be issued in one or more separate series, and each series shall be identified in such manner as the Directors may determine without any such determination or identification requiring any alteration to these presents.
   
2.
Each Non-cumulative Convertible Sterling Preference Share shall confer the following rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings, redemption and conversion:
   
2.1
Income
   
 
The right (subject to the provisions of paragraph 2.2, if applicable) to a non-cumulative preferential dividend not exceeding a specified amount payable in Sterling at such rate (which, in the case of any series allotted after 11th April 2001, may be fixed or variable and may be subject to recalculation at fixed intervals) on such dates (each a ‘‘dividend payment date’’) in respect of such periods (each a ‘‘dividend period’’) and on such other terms and conditions as may be determined by the Directors prior to allotment thereof. References in these presents to a ‘‘dividend’’ on the Non-cumulative Convertible Sterling Preference Shares include a reference to each dividend in respect of each dividend period applicable thereto and references in this Part of the Schedule to dividend payment dates and dividend periods are to dividend payment dates and dividend periods in respect of the Non-cumulative Convertible Sterling Preference Shares only. Such dividends shall be paid in priority to the payment of any dividends on the Ordinary Shares. The Non-cumulative Convertible Sterling Preference Shares shall rank for dividend after the Cumulative Preference Shares, pari passu with the Non-cumulative Sterling Preference Shares, the Non-cumulative Dollar Preference Shares, the Category II Non-cumulative Dollar Preference Shares, all other Convertible Preference Shares and all other New Preference Shares expressed to rank pari passu therewith as regards participation in profits and otherwise in priority to any other share capital in the Company.
   
 
 
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2.2
Further provisions as to income
   
 
All or any of the following provisions shall apply in relation to any particular Non-cumulative Convertible Sterling Preference Shares if so determined by the Directors prior to allotment thereof:-

 
(i)
if, in the opinion of the Directors, the distributable profits of the Company are sufficient to cover the payment in full of dividends on the Non-cumulative Convertible Sterling Preference Shares on any dividend payment date and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari passu therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on such date on any Cumulative Preference Share, then each such dividend shall be declared and paid in full;
     
 
(ii)
if, in the opinion of the Directors, the distributable profits of the Company are insufficient to cover the payment in full of dividends on the Non-cumulative Convertible Sterling Preference Shares on any dividend payment date and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari passu therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on or before such date on any Cumulative Preference Share, then dividends shall be declared by the Directors pro rata for the Non-cumulative Convertible Sterling Preference Shares and such other New Preference Shares to the extent of the available distributable profits (if any) to the intent that the amount of dividend declared per share on each such Non-cumulative Convertible Sterling Preference Share and other New Preference Share will bear to each other the same ratio as the dividends accrued per share on each such Non-cumulative Convertible Sterling Preference Share and other New Preference Share bear to each other. If it shall subsequently appear that any such dividend which has been paid should not, in accordance with the provisions of this sub-paragraph, have been so paid, then provided the Directors shall have acted in good faith, they shall not incur any liability for any loss which any shareholder may suffer in consequence of such payment having been made;
     
 
(iii)
if, in the opinion of the Directors, the payment of any dividend on any Non-cumulative Convertible Sterling Preference Shares would breach or cause a breach of the capital adequacy requirements of the Financial Services Authority (or any person or body to whom the banking supervision functions of the Financial Services Authority are transferred) applicable to the Company and/or any of its subsidiaries, then none of such dividend shall be declared or paid;
     
 
(iv)
subject to sub-paragraph (v) below, the Non-cumulative Convertible Sterling Preference Shares shall carry no further right to participate in the profits of the Company and if and to the extent that any dividend or part thereof is on any occasion not paid for the reasons described in sub-paragraph (ii) or (iii) above, the holders of such shares shall have no claim in respect of such non-payment;
     
 
(v)
if any dividend or part thereof on any Non-cumulative Convertible Sterling Preference Share is not payable for the reasons specified in sub-paragraphs (ii) or
 
 
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    (iii) above and if they so resolve, the Directors may, subject to the Statutes, pay a special non-cumulative preferential dividend on the Non-cumulative Convertible Sterling Preference Shares at a rate not exceeding £0.01 per share (but so that reference elsewhere in this Schedule 2 and in these presents to any dividend payable on any Non-cumulative Convertible Sterling Preference Shares shall not be treated as including a reference to any such special dividend);
     
 
(vi)
if any date on which dividends are payable on Non-cumulative Convertible Sterling Preference Shares is not a day on which banks in London are open for business, and on which foreign exchange dealings may be conducted in London (‘‘a Sterling Business Day’’), then payment of the dividend payable on such date will be made on the succeeding Sterling Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Sterling Business Day;
     
 
(vii)
dividends payable on Non-cumulative Convertible Sterling Preference Shares shall accrue from and to the dates determined by the Directors prior to allotment thereof, and the amount of dividend payable in respect of any period shorter than a full dividend period will be calculated on the basis of twelve 30 day months, a 360 day year and the actual number of days elapsed in such period;
     
 
(viii)
if any dividend stated to be payable on the Non-cumulative Convertible Sterling Preference Shares on the most recent dividend payment date has not been declared and paid in full, or if a sum has not been set aside to provide for such payment in full, no dividends may be declared on any other share capital of the Company (other than the Cumulative Preference Shares), and no sum may be set aside for the payment thereof, unless, on the date of declaration relative to any such payment, an amount equal to the dividend stated to be payable on the Non-cumulative Convertible Sterling Preference Shares in respect of the then current dividend period is set aside for the payment in full of such dividend on the dividend payment date relating to the then current dividend period; and
     
 
(ix)
if any dividend stated to be payable on the Non-cumulative Convertible Sterling Preference Shares on any dividend payment date has not been declared and paid in full, or if a sum has not been set aside to provide for such payment in full, the Company may not redeem or purchase or otherwise acquire for any consideration any other share capital of the Company, and may not set aside any sum nor establish any sinking fund for the redemption or purchase or other such acquisition thereof, until such time as dividends stated to be payable on the Non-cumulative Convertible Sterling Preference Shares in respect of successive dividend periods together aggregating no less than twelve months shall thereafter have been declared and paid in full.

2.3
Capital
   
 
The right on a winding up or liquidation, voluntary or otherwise other than (unless otherwise provided by the terms of issue of such share) a redemption or purchase by
 
 
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  the Company of any shares of any class to receive in Sterling out of the surplus assets of the Company available for distribution amongst the members:-

 
(i)
after payment of the arrears (if any) of the fixed cumulative preferential dividends stated to be payable on the Cumulative Preference Shares to the holders thereof in accordance with Article 4(B) FIRSTLY and pari passu with the holders of any other New Preference Shares expressed to rank pari passu therewith as regards participation in profits and in priority to the holders of the Ordinary Shares of the Company a sum equal to:-

 
(A)
the amount of any dividend which is due for payment after the date of commencement of the winding up or liquidation but which is payable in respect of a period ending on or before such date; and
     
 
(B)
any further amount of dividend payable in respect of the period from the preceding dividend payment date to the date of payment in accordance with this sub-paragraph (i);
 
   
but only to the extent that any such amount or further amount was, or would have been payable as a dividend in accordance with or pursuant to this Part of Schedule 2 (other than pursuant to this provision); and
     
 
(ii)
subject thereto, pari passu with the holders of the Cumulative Preference Shares and any other New Preference Shares expressed to rank pari passu therewith as regards participation in surplus assets in priority to the holders of the Ordinary Shares of the Company, a sum equal to the amount paid up or credited as paid up on the Non-cumulative Convertible Sterling Preference Shares (including any premium paid to the Company in respect thereof on issue).

 
If upon any such winding-up or liquidation, the amounts available for payment are insufficient to cover the amounts payable in full on the Cumulative Preference Shares, the Non-cumulative Convertible Sterling Preference Shares and on any other New Preference Shares expressed to rank pari passu therewith as regards participation in surplus assets, then the holders of the Cumulative Preference Shares, the Non-cumulative Convertible Sterling Preference Shares and such other New Preference Shares will share rateably in the distribution of surplus assets (if any) in proportion to the full respective preferential amounts to which they are entitled. No Non-cumulative Convertible Sterling Preference Share shall confer any right to participate in the surplus assets of the Company other than that set out in this paragraph 2.3.
   
2.4
Receipt of Notices
   
 
The right to have sent to the holder of each Non-cumulative Convertible Sterling Preference Share (at the same time as the same are sent to the holders of Ordinary Shares) a copy of the Company’s Annual Report and Accounts and Interim Financial Statement together with notice of any General Meeting of the Company at which such holder is entitled to attend and vote.
   
 
 
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2.5
Attendance and Voting at Meetings
   
 
The right to attend at a General Meeting of the Company and to speak to or vote upon any Resolution proposed thereat in the following circumstances:-

 
(i)
in respect of a Resolution which is to be proposed at the Meeting either varying or abrogating any of the rights attached to the Non-cumulative Convertible Sterling Preference Shares or proposing the winding up of the Company (and then in each such case only to speak to and vote upon any such Resolution);
     
 
(ii)
in circumstances where the dividend stated to be payable on the Non-cumulative Convertible Sterling Preference Shares in respect of such number of dividend periods as the Directors shall determine prior to allotment thereof has not been declared and paid in full, and until such date as the Directors shall likewise determine; and
     
 
(iii)
in such other circumstances as the Directors may determine prior to allotment of the Non-cumulative Convertible Sterling Preference Shares, but not otherwise, together with the right, in such circumstances and on such terms, if any, as the Directors may determine prior to allotment of the Non-cumulative Convertible Sterling Preference Shares, to seek to requisition a General Meeting of the Company. Whenever holders of Non-cumulative Convertible Sterling Preference Shares are so entitled to vote on a Resolution, on a show of hands every such holder who is present in person, and every proxy present who has been duly appointed by any such holder, shall have one vote and, on a poll, every such holder who is present in person or by proxy shall have such number of votes for each Non-cumulative Convertible Sterling Preference Share held as may be determined by the Directors prior to allotment of such Non-cumulative Convertible Sterling Preference Shares.

2.6
Redemption
   
 
Each series of Non-cumulative Convertible Sterling Preference Shares shall, subject to the provisions of the Statutes, be redeemable at the option of the Company in accordance with the following provisions:-

 
(A)
the Company may, subject thereto, redeem on any Redemption Date (as hereinafter defined) all or some only of the Non-cumulative Convertible Sterling Preference Shares by giving to the holders of the Non-cumulative Convertible Sterling Preference Shares to be redeemed not less than 120 days’ nor more than 150 days’ prior notice in writing (a ‘‘Notice of Redemption’’) of the relevant Redemption Date. ‘‘Redemption Date’’ means, in relation to a Non-cumulative Convertible Sterling Preference Share, any date which falls no earlier than ten years and one day after the date of allotment of the Non-cumulative Convertible Sterling Preference Share to be redeemed; provided that the Directors may determine, prior to allotment of any series of Non-cumulative Convertible Sterling Preference Shares, that this sub-paragraph (A) shall have effect in relation to that series as if the reference to ten years was a
 
 
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    reference to such longer period (not exceeding thirty years) as they determine prior to allotment. The Company shall not be entitled (save with the consent of the relevant holder) to give a Notice of Redemption under this sub-paragraph (A) in respect of any share for which a Conversion Notice (as defined in paragraph 5 of Part 4 of this Schedule 2) has been given in accordance with that Part and not withdrawn;
     
 
(AA)
notwithstanding the foregoing, in relation to any series of Non-cumulative Convertible Sterling Preference Shares allotted after 11th April 2001, sub-paragraph (A) above shall have effect as if the references to ten years, in both places where they occur, were references to five years;
     
 
(B)
there shall be paid on each Non-cumulative Convertible Sterling Preference Share so redeemed, in Sterling, the aggregate of the nominal amount thereof together with any premium paid on issue and together with arrears (if any) of dividends thereon (whether earned or declared or not) in respect of the period from the dividend payment date last preceding the Redemption Date to the Redemption Date;
     
 
(C)
in the case of a redemption of some only of the Non-cumulative Convertible Sterling Preference Shares in any series, the Company shall for the purpose of determining the particular Non-cumulative Convertible Sterling Preference Shares to be redeemed cause a drawing to be made at the Office or such other place as the Directors may approve in the presence of the Auditors for the time being of the Company, provided that there shall be excluded from such drawing any Non-cumulative Convertible Sterling Preference Shares to be converted pursuant to Part 4 of this Schedule 2;
     
 
(D)
any Notice of Redemption given under sub-paragraph (A) above shall specify the applicable Redemption Date, the particular Non-cumulative Convertible Sterling Preference Shares to be redeemed and the redemption price (specifying the amount of the accrued and unpaid dividend per share to be included therein and stating that dividends on the Non-cumulative Convertible Sterling Preference Shares to be redeemed will cease to accrue on redemption), and shall state the place or places at which documents of title in respect of such Non-cumulative Convertible Sterling Preference Shares are to be presented and surrendered for redemption and payment of the redemption monies is to be effected. Upon such Redemption Date, the Company shall redeem the particular Non-cumulative Convertible Sterling Preference Shares to be redeemed on that date subject to the provisions of this paragraph and of the Statutes.  No defect in the Notice of Redemption or in the giving thereof shall affect the validity of the redemption proceedings;
     
 
(E)
subject to sub-paragraph (I) below, the provisions of this and the following sub-paragraph shall have effect in relation to Non-cumulative Convertible Sterling Preference Shares for the time being issued and registered in the Register of Members (‘‘Registered Shares’’) and represented by certificates (‘‘Certificates’’) and in relation to Non-cumulative Convertible Sterling Preference Shares which, in accordance with Article 52 of these presents, are
 
 
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    for the time being issued and represented by a Warrant (as defined in the said Article 52) (‘‘Bearer Shares’’). Payments in respect of the amount due on redemption of a Registered Share shall be made by Sterling cheque drawn on a bank in London or upon the request of the holder or joint holders not later than the date specified for the purpose in the Notice of Redemption by transfer to a Sterling account maintained by the payee with a bank in London. Such payment will be against presentation and surrender of the relative Certificate at the place or one of the places specified in the Notice of Redemption and if any Certificate so surrendered includes any Non-cumulative Convertible Sterling Preference Shares not to be redeemed on the relevant Redemption Date (other than Non-cumulative Convertible Sterling Preference Shares to be converted pursuant to Part 4 of this Schedule 2) the Company shall within fourteen days thereafter issue to the holder, free of charge, a fresh Certificate in respect of such Non-cumulative Convertible Sterling Preference Shares. Payment in respect of the amount due on redemption of a Bearer Share shall be made by Sterling cheque drawn on a bank in London or upon the request of the holder not later than the date specified for the purpose in the Notice of Redemption by transfer to a Sterling account maintained by the payee with a bank in London. Such payments will be made against presentation and surrender of the Warrant and all unmatured dividend coupons and talons (if any) at the place or the places specified in the Notice of Redemption. Upon the relevant Redemption Date all unmatured dividend coupons and any talon for additional dividend coupons appertaining thereto (whether or not returned) shall become void and no payment will be made in respect thereof. If the Warrant so surrendered represents any Non-cumulative Convertible Sterling Preference Shares not to be redeemed on the relevant Redemption Date (other than Non-cumulative Convertible Sterling Preference Shares to be converted pursuant to Part 4 of this Schedule 2) the Company shall issue, free of charge, a fresh Warrant representing such Bearer Shares which are not to be redeemed on such Redemption Date.
     
   
All payments in respect of redemption monies will in all respects be subject to any applicable fiscal or other laws;
     
 
(F)
as from the relevant Redemption Date the dividend on the Non-cumulative Convertible Sterling Preference Shares due for redemption shall cease to accrue except on any such Non-cumulative Convertible Sterling Preference Share in respect of which, upon the due surrender of the Certificate or, as the case may be, the Warrant and all unmatured dividend coupons and talons (if any) in respect thereof, in accordance with sub-paragraph (E) above, payment of the redemption monies due on such Redemption Date shall be improperly withheld or refused, in which case such dividend, at the rate then applicable, shall be deemed to have continued and shall accordingly continue to accrue from the relevant Redemption Date to the date of payment of such redemption monies. Such Non-cumulative Convertible Sterling Preference Share shall not be treated as having been redeemed until the redemption monies in question together with the accrued dividend thereon shall have been paid;
     
 
 
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(G)
if the due date for the payment of the redemption monies on any Non-cumulative Convertible Sterling Preference Shares is not a Sterling Business Day then payment of such monies will be made on the next succeeding day which is a Sterling Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Sterling Business Day;
     
 
(H)
the receipt of the holder for the time being of any Registered Share (or in the case of joint holders the receipt of any one of them) and the receipt of the person delivering any Warrant to the place or one of the places specified pursuant to sub-paragraph (D) above in respect of the monies payable on redemption on such Registered Share or, as the case may be, such Bearer Share, shall constitute an absolute discharge to the Company; and
     
 
(I)
subject as aftermentioned, the provisions of sub-paragraphs (E) and (F) above shall have effect in relation to Registered Shares which are in uncertificated form within the meaning of the Uncertificated Securities Regulations 1995 (as in force on the date of adoption of this Schedule 2) in the same manner as they have effect in relation to Registered Shares represented by Certificates, save that (i) any provision of the said paragraphs requiring presentation and surrender of a Certificate shall be satisfied in the manner prescribed or permitted by the said Regulations (or by any enactment or subordinate legislation which amends or supersedes those Regulations) or (subject to those Regulations or such enactment or subordinate legislation) in such manner as may from time to time be prescribed by the Directors), and (ii) the Company shall not be under any obligation to issue a fresh Certificate under sub-paragraph (E).

2.7
Purchase
   
 
Subject to the provisions of the Statutes and any other applicable laws, the Company may at any time and from time to time purchase any Non-cumulative Convertible Sterling Preference Shares upon such terms as the Directors shall determine provided that, in the case of Non-cumulative Convertible Sterling Preference Shares which are listed on the London Stock Exchange, the purchase price, exclusive of expenses and accrued dividends, shall not exceed (i) in the case of a purchase in the open market, or by tender (which shall be available alike to all holders of the Non-cumulative Convertible Sterling Preference Shares), the average of the closing middle market quotations of such Non-cumulative Convertible Sterling Preference Shares on the London Stock Exchange (as derived from The London Stock Exchange Daily Official List) for the last ten dealing days preceding the date of purchase or (if higher), in the case of a purchase in the open market only, the market price on the date of purchase provided that such market price is not more than 105 per cent of such average and (ii) in the case of a purchase by private treaty, 120 per cent of the closing middle market quotation of such Non-cumulative Convertible Sterling Preference Shares on the London Stock Exchange (as derived from The London Stock Exchange Daily Official List) for the last dealing day preceding the date of purchase: but so that this proviso
 
 
145

 
  shall not apply to any purchase of Non-cumulative Convertible Sterling Preference Shares made in the ordinary course of a business of dealing in securities.
   
2.8
Conversion
   
 
The Non-cumulative Convertible Sterling Preference Shares shall be convertible into Ordinary Shares in the manner set out in (and subject to the provisions of) Part 4 of this Schedule 2. The provisions of paragraph 2.6 of this Part 1 regarding redemption are without prejudice to any provisions in the said Part 4 providing for the effecting of conversion by means of redemption.

3.
(a)
Save with the written consent of the holders of three-quarters in nominal value of, or with the sanction of a Special Resolution passed at a separate General Meeting of the holders of, the Non-cumulative Convertible Sterling Preference Shares, the Directors shall not authorise or create, or increase the amount of, any shares of any class or any security convertible into shares of any class ranking as regards rights to participate in the profits or assets of the Company (other than on a redemption or purchase by the Company of any such shares) in priority to the Non-cumulative Convertible Sterling Preference Shares.

 
(b)
The special rights attached to any series of Non-cumulative Convertible Sterling Preference Shares allotted or in issue shall not (unless otherwise provided by their terms of issue) be deemed to be varied by the creation or issue of any New Shares ranking as regards participation in the profits or assets of the Company in some or all respects pari passu with or after such Non-cumulative Convertible Sterling Preference Shares.  Any new shares ranking in some or all respects pari passu with such Non-cumulative Convertible Sterling Preference Shares may without their creation or issue being deemed to vary the special rights attached to any Non-cumulative Convertible Sterling Preference Share then in issue either carry rights identical in all respects with such Non-cumulative Convertible Sterling Preference Shares or any of them or carry rights differing therefrom in any respect, including, but without prejudice to the generality of the foregoing, in that:-

 
(i)
the rate or means of calculating the dividend may differ and the dividend may be cumulative or non-cumulative;
     
 
(ii)
the New Shares or any series thereof may rank for dividend as from such date as may be provided by the terms of issue thereof and the dates for payment of dividend may differ;
     
 
(iii)
the New Shares may be denominated in Sterling or in any Foreign Currency;
     
 
(iv)
a premium may be payable on return of capital or there may be no such premium;
     
 
(v)
the New Shares may be redeemable at the option of the holder or of the Company, or may be non-redeemable and if redeemable at the option of the
 
 
146

 
    Company, they may be redeemable at different dates and on different terms from those applying to the Non-cumulative Convertible Sterling Preference Shares; and
     
 
(vi)
the New Shares may be convertible into Ordinary Shares or any other class of shares ranking as regards participation in the profits and assets of the Company pari passu with or after such Non-cumulative Convertible Sterling Preference Shares in each case on such terms and conditions as may be prescribed by the terms of issue thereof.
 
 
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PART 2

Non-cumulative Convertible Dollar Preference Shares

1.
The Non-cumulative Convertible Dollar Preference Shares are New Preference Shares. They shall rank after the Cumulative Preference Shares to the extent specified in Article 4 and this Schedule 2, and shall rank pari passu inter se and (save as aforesaid) with the Cumulative Preference Shares and with all other New Preference Shares. They shall confer the rights and be subject to the restrictions set out or referred to in this Part 2 of Schedule 2 and shall also confer such further rights (not being inconsistent with the rights set out or referred to in this Part 2) as may be attached by the Directors to such shares in accordance with this Part 2 prior to allotment. Whenever the Directors have power under this Part to determine any of the rights attached to any of the Non-cumulative Convertible Dollar Preference Shares, the rights so determined need not be the same as those attached to the Non-cumulative Convertible Dollar Preference Shares then allotted or in issue. The Non-cumulative Convertible Dollar Preference Shares may be issued in one or more separate series, and each series shall be identified in such manner as the Directors may determine without any such determination or identification requiring any alteration to these presents.
   
2.
Each Non-cumulative Convertible Dollar Preference Share shall confer the following rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings, redemption and conversion:
   
2.1
Income
   
 
The right (subject to the provisions of paragraph 2.2, if applicable) to a non-cumulative preferential dividend not exceeding a specified amount payable in Dollars at such rate (which, in the case of any series allotted after 11th April 2001, may be fixed or variable and may be subject to recalculation at fixed intervals) on such dates (each a ‘‘dividend payment date’’) in respect of such periods (each a ‘‘dividend period’’) and on such other terms and conditions as may be determined by the Directors prior to allotment thereof. References in these presents to a ‘‘dividend’’ on the Non-cumulative Convertible Dollar Preference Shares include a reference to each dividend in respect of each dividend period applicable thereto and references in this Part of the Schedule to dividend payment dates and dividend periods are to dividend payment dates and dividend periods in respect of the Non-cumulative Convertible Dollar Preference Shares only. Such dividends shall be paid in priority to the payment of any dividends on the Ordinary Shares. The Non-cumulative Convertible Dollar Preference Shares shall rank for dividend after the Cumulative Preference Shares, pari passu with the Non-cumulative Sterling Preference Shares, the Non-cumulative Dollar Preference Shares, the Category II Non-cumulative Dollar Preference Shares, all other Convertible Preference Shares and all other New Preference Shares expressed to rank pari passu therewith as regards participation in profits and otherwise in priority to any other share capital in the Company.
   
 
 
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2.2
Further provisions as to income
   
  All or any of the following provisions shall apply in relation to any particular Non-cumulative Convertible Dollar Preference Shares if so determined by the Directors prior to allotment thereof:-
 
 
(i)
if, in the opinion of the Directors, the distributable profits of the Company are sufficient to cover the payment in full of dividends on the Non-cumulative Convertible Dollar Preference Shares on any dividend payment date and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari passu therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on such date on any Cumulative Preference Share, then each such dividend shall be declared and paid in full;
     
 
(ii)
if, in the opinion of the Directors, the distributable profits of the Company are insufficient to cover the payment in full of dividends on the Non-cumulative Convertible Dollar Preference Shares on any dividend payment date and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari passu therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on or before such date on any Cumulative Preference Share, then dividends shall be declared by the Directors pro rata for the Non-cumulative Convertible Dollar Preference Shares and such other New Preference Shares to the extent of the available distributable profits (if any) to the intent that the amount of dividend declared per share on each such Non-cumulative Convertible Dollar Preference Share and other New Preference Share will bear to each other the same ratio as the dividends accrued per share on each such Non-cumulative Convertible Dollar Preference Share and other New Preference Share bear to each other. If it shall subsequently appear that any such dividend which has been paid should not, in accordance with the provisions of this sub-paragraph, have been so paid, then provided the Directors shall have acted in good faith, they shall not incur any liability for any loss which any shareholder may suffer in consequence of such payment having been made;
     
 
(iii)
if, in the opinion of the Directors, the payment of any dividend on any Non-cumulative Convertible Dollar Preference Shares would breach or cause a breach of the capital adequacy requirements of the Financial Services Authority (or any person or body to whom the banking supervision functions of the Financial Services Authority are transferred) applicable to the Company and/or any of its subsidiaries, then none of such dividend shall be declared or paid;
     
 
(iv)
subject to sub-paragraph (v) below, the Non-cumulative Convertible Dollar Preference Shares shall carry no further right to participate in the profits of the Company and if and to the extent that any dividend or part thereof is on any occasion not paid for the reasons described in sub-paragraph (ii) or (iii) above,
 
 
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    the holders of such shares shall have no claim in respect of such non-payment; (v) if any dividend or part thereof on any Non-cumulative Convertible Dollar Preference Share is not payable for the reasons specified in sub-paragraphs (ii) or (iii) above and if they so resolve, the Directors may, subject to the Statutes, pay a special non-cumulative preferential dividend on the Non-cumulative Convertible Dollar Preference Shares at a rate not exceeding 1 (one) US cent per share (but so that reference elsewhere in this Schedule 2 and in these presents to any dividend payable on any Non-cumulative Convertible Dollar Preference Shares shall not be treated as including a reference to any such special dividend);
     
 
(vi)
if any date on which dividends are payable on Non-cumulative Convertible Dollar Preference Shares is not a day on which banks in London and the City of New York are open for business, and on which foreign exchange dealings may be conducted in such cities (a ‘‘Dollar Business Day’’), then payment of the dividend payable on such date will be made on the succeeding Dollar Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Dollar Business Day;
     
 
(vii)
dividends payable on Non-cumulative Convertible Dollar Preference Shares shall accrue from and to the dates determined by the Directors prior to allotment thereof, and the amount of dividend payable in respect of any period shorter than a full dividend period will be calculated on the basis of twelve 30 day months, a 360 day year and the actual number of days elapsed in such period;
     
 
(viii)
if any dividend stated to be payable on the Non-cumulative Convertible Dollar Preference Shares on the most recent dividend payment date has not been declared and paid in full, or if a sum has not been set aside to provide for such payment in full, no dividends may be declared on any other share capital of the Company (other than the Cumulative Preference Shares), and no sum may be set aside for the payment thereof, unless, on the date of declaration relative to any such payment, an amount equal to the dividend stated to be payable on the Non-cumulative Convertible Dollar Preference Shares in respect of the then current dividend period is set aside for the payment in full of such dividend on the dividend payment date relating to the then current dividend period; and
     
 
(ix)
if any dividend stated to be payable on the Non-cumulative Convertible Dollar Preference Shares on any dividend payment date has not been declared and paid in full, or if a sum has not been set aside to provide for such payment in full, the Company may not redeem or purchase or otherwise acquire for any consideration any other share capital of the Company, and may not set aside any sum nor establish any sinking fund for the redemption or purchase or other such acquisition thereof, until such time as dividends stated to be payable on the Non-cumulative Convertible Dollar Preference Shares in respect of successive dividend periods together aggregating no less than twelve months shall thereafter have been declared and paid in full.
 
 
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2.3
Capital
   
 
The right on a winding up or liquidation, voluntary or otherwise other than (unless otherwise provided by the terms of issue of such share) a redemption or purchase by the Company of any shares of any class to receive in Dollars out of the surplus assets of the Company available for distribution amongst the members:-

 
(i)
after payment of the arrears (if any) of the fixed cumulative preferential dividends stated to be payable on the Cumulative Preference Shares to the holders thereof in accordance with Article 4(B) FIRSTLY and pari passu with the holders of any other New Preference Shares expressed to rank pari passu therewith as regards participation in profits and in priority to the holders of the Ordinary Shares of the Company a sum equal to:-

 
(A)
the amount of any dividend which is due for payment after the date of commencement of the winding up or liquidation but which is payable in respect of a period ending on or before such date; and
     
 
(B)
any further amount of dividend payable in respect of the period from the preceding dividend payment date to the date of payment in accordance with this sub-paragraph (i);

   
but only to the extent that any such amount or further amount was, or would have been payable as a dividend in accordance with or pursuant to this Part of Schedule 2 (other than pursuant to this provision); and
     
 
(ii)
subject thereto, pari passu with the holders of the Cumulative Preference Shares and any other New Preference Shares expressed to rank pari passu therewith as regards participation in surplus assets in priority to the holders of the Ordinary Shares of the Company, a sum equal to the amount paid up or credited as paid up on the Non-cumulative Convertible Dollar Preference Shares (including any premium paid to the Company in respect thereof on issue).
     
   
If upon any such winding-up or liquidation, the amounts available for payment are insufficient to cover the amounts payable in full on the Cumulative Preference Shares, the Non-cumulative Convertible Dollar Preference Shares and on any other New Preference Shares expressed to rank pari passu therewith as regards participation in surplus assets, then the holders of the Cumulative Preference Shares, the Non-cumulative Convertible Dollar Preference Shares and such other New Preference Shares will share rateably in the distribution of surplus assets (if any) in proportion to the full respective preferential amounts to which they are entitled. No Non-cumulative Convertible Dollar Preference Share shall confer any right to participate in the surplus assets of the Company other than that set out in this paragraph 2.3.

2.4
Receipt of Notices
   
 
The right to have sent to the holder of each Non-cumulative Convertible Dollar Preference Share (at the same time as the same are sent to the holders of Ordinary
 
 
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  Shares) a copy of the Company’s Annual Report and Accounts and Interim Financial Statement together with notice of any General Meeting of the Company at which such holder is entitled to attend and vote.
   
2.5
Attendance and Voting at Meetings
   
 
The right to attend at a General Meeting of the Company and to speak to or vote upon any Resolution proposed thereat in the following circumstances:-

 
(i)
in respect of a Resolution which is to be proposed at the Meeting either varying or abrogating any of the rights attached to the Non-cumulative Convertible Dollar Preference Shares or proposing the winding up of the Company (and then in each such case only to speak to and vote upon any such Resolution);
     
 
(ii)
in circumstances where the dividend stated to be payable on the Non-cumulative Convertible Dollar Preference Shares in respect of such number of dividend periods as the Directors shall determine prior to allotment thereof has not been declared and paid in full, and until such date as the Directors shall likewise determine; and
     
 
(iii)
in such other circumstances as the Directors may determine prior to allotment of the Non-cumulative Convertible Dollar Preference Shares,

 
but not otherwise, together with the right, in such circumstances and on such terms, if any, as the Directors may determine prior to allotment of the Non-cumulative Convertible Dollar Preference Shares, to seek to requisition a General Meeting of the Company. Whenever holders of Non-cumulative Convertible Dollar Preference Shares are so entitled to vote on a Resolution, on a show of hands every such holder who is present in person, and every proxy present duly appointed by any such holder, shall have one vote and, on a poll, every such holder who is present in person or by proxy shall have such number of votes for each Non-cumulative Convertible Dollar Preference Share held as may be determined by the Directors prior to allotment of such Non-cumulative Convertible Dollar Preference Shares.
   
2.6
Redemption
   
 
Each series of Non-cumulative Convertible Dollar Preference Shares shall, subject to the provisions of the Statutes, be redeemable at the option of the Company in accordance with the following provisions:-

 
(A)
the Company may, subject thereto, redeem on any Redemption Date (as hereinafter defined) all or some only of the Non-cumulative Convertible Dollar Preference Shares by giving to the holders of the Non-cumulative Convertible Dollar Preference Shares to be redeemed not less than 120 days’ nor more than 150 days’ prior notice in writing (a ‘‘Notice of Redemption’’) of the relevant Redemption Date. ‘‘Redemption Date’’ means, in relation to a Non-cumulative Convertible Dollar Preference Share, any date which falls no earlier than five years and one day (or such longer period (if any) as may be
 
 
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    fixed by the Directors prior to allotment  of such Share) after the date of allotment of the Non-cumulative Convertible Dollar Preference Share to be redeemed. The Company shall not be entitled (save with the consent of the relevant holder) to give a Notice of Redemption under this sub-paragraph (A) in respect of any share for which a Conversion Notice (as defined in paragraph 5 of Part 4 of this Schedule 2) has been given in accordance with that Part and not withdrawn;
     
 
(B)
there shall be paid on each Non-cumulative Convertible Dollar Preference Share so redeemed, in Dollars, the aggregate of the nominal amount thereof together with any premium paid on issue and together with arrears (if any) of dividends thereon (whether earned or declared or not) in respect of the period from the dividend payment date last preceding the Redemption Date to the Redemption Date;
     
 
(C)
in the case of a redemption of some only of the Non-cumulative Convertible Dollar Preference Shares in any series, the Company shall for the purpose of determining the particular Non-cumulative Convertible Dollar Preference Shares to be redeemed cause a drawing to be made at the Office or such other place as the Directors may approve in the presence of the Auditors for the time being of the Company, provided that there shall be excluded from such drawing any Non-cumulative Convertible Dollar Preference Shares to be converted pursuant to Part 4 of this Schedule 2;
     
 
(D)
any Notice of Redemption given under sub-paragraph (A) above shall specify the applicable Redemption Date, the particular Non-cumulative Convertible Dollar Preference Shares to be redeemed and the redemption price (specifying the amount of the accrued and unpaid dividend per share to be included therein and stating that dividends on the Non-cumulative Convertible Dollar Preference Shares to be redeemed will cease to accrue on redemption), and shall state the place or places at which documents of title in respect of such Non-cumulative Convertible Dollar Preference Shares are to be presented and surrendered for redemption and payment of the redemption monies is to be effected. Upon such Redemption Date, the Company shall redeem the particular Non-cumulative Convertible Dollar Preference Shares to be redeemed on that date subject to the provisions of this paragraph and of the Statutes. No defect in the Notice of Redemption or in the giving thereof shall affect the validity of the redemption proceedings;
     
 
(E)
subject to sub-paragraph (I) below, the provisions of this and the following sub-paragraph shall have effect in relation to Non-cumulative Convertible Dollar Preference Shares for the time being issued and registered in the Register of Members (‘‘Registered Shares’’) and represented by certificates (‘‘Certificates’’) and in relation to Non-cumulative Convertible Dollar Preference Shares which, in accordance with Article 52 of these presents, are for the time being issued and represented by a Warrant (as defined in the said Article 52) (‘‘Bearer Shares’’). Payments in respect of the amount due on redemption of a Registered Share shall be made by Dollar cheque drawn on a bank in London or in the City of New York or upon the request of the holder or joint holders not later than the date specified for the purpose in the Notice of Redemption by transfer to a Dollar account maintained by the payee with a bank in London or in the City of New York. Such payment will be against
 
 
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    presentation and surrender of the relative Certificate at the place or one of the places specified in the Notice of Redemption and if any Certificate so surrendered includes any Non-cumulative Convertible Dollar Preference Shares not to be redeemed on the relevant Redemption Date (other than Non-cumulative Convertible Dollar Preference Shares to be converted pursuant to Part 4 of this Schedule 2) the Company shall within fourteen days thereafter issue to the holder, free of charge, a fresh Certificate in respect of such Non-cumulative Convertible Dollar Preference Shares. Payment in respect of the amount due on redemption of a Bearer Share shall be made by Dollar cheque drawn on a bank in London or in the City of New York or upon the request of the holder not later than the date specified for the purpose in the Notice of Redemption by transfer to a Dollar account maintained by the payee with a bank in London or in the City of New York. Such payments will be made against presentation and surrender of the Warrant and all unmatured dividend coupons and talons (if any) at the place or the places specified in the Notice of Redemption. Upon the relevant Redemption Date all unmatured dividend coupons and any talon for additional dividend coupons appertaining thereto (whether or not returned) shall become void and no payment will be made in respect thereof. If the Warrant so surrendered represents any Non-cumulative Convertible Dollar Preference Shares not to be redeemed on the relevant Redemption Date (other than Non-cumulative Convertible Dollar Preference Shares to be converted pursuant to Part 4 of this Schedule 2) the Company shall issue, free of charge, a fresh Warrant representing such Bearer Shares which are not to be redeemed on such Redemption Date. All payments in respect of redemption monies will in all respects be subject to any applicable fiscal or other laws;
     
 
(F)
as from the relevant Redemption Date the dividend on the Non-cumulative Convertible Dollar Preference Shares due for redemption shall cease to accrue except on any such Non-cumulative Convertible Dollar Preference Share in respect of which, upon the due surrender of the Certificate or, as the case may be, the Warrant and all unmatured dividend coupons and talons (if any) in respect thereof, in accordance with sub-paragraph (E) above, payment of the redemption monies due on such Redemption Date shall be improperly withheld or refused, in which case such dividend, at the rate then applicable, shall be deemed to have continued and shall accordingly continue to accrue from the relevant Redemption Date to the date of payment of such redemption monies. Such Non-cumulative Convertible Dollar Preference Share shall not be treated as having been redeemed until the redemption monies in question together with the accrued dividend thereon shall have been paid;
     
 
(G)
if the due date for the payment of the redemption monies on any Non-cumulative Convertible Dollar Preference Shares is not a Dollar Business Day then payment of such monies will be made on the next succeeding day which is a Dollar Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Dollar Business Day;
     
 
 
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(H)
the receipt of the holder for the time being of any Registered Share (or in the case of joint holders the receipt of any one of them) and the receipt of the person delivering any Warrant to the place or one of the places specified pursuant to sub-paragraph (D) above in respect of the monies payable on redemption on such Registered Share or, as the case may be, such Bearer Share, shall constitute an absolute discharge to the Company; and
     
 
(I)
subject as aftermentioned, the provisions of sub-paragraphs (E) and (F) above shall have effect in relation to Registered Shares which are in uncertificated form within the meaning of the Uncertificated Securities Regulations 1995 (as in force on the date of adoption of this Schedule 2) in the same manner as they have effect in relation to Registered Shares represented by Certificates, save that (i) any provision of the said paragraphs requiring presentation and surrender of a Certificate shall be satisfied in the manner prescribed or permitted by the said Regulations (or by any enactment or subordinate legislation which amends or supersedes those Regulations) or (subject to those Regulations or such enactment or subordinate legislation) in such manner as may from time to time be prescribed by the Directors), and (ii) the Company shall not be under any obligation to issue a fresh Certificate under sub-paragraph (E).

2.7
Purchase
   
 
Subject to the provisions of the Statutes and any other applicable laws, the Company may at any time and from time to time purchase any Non-cumulative Convertible Dollar Preference Shares upon such terms as the Directors shall determine provided that, in the case of Non-cumulative Convertible Dollar Preference Shares which are listed on the London Stock Exchange, the purchase price, exclusive of expenses and accrued dividends, shall not exceed (i) in the case of a purchase in the open market, or by tender (which shall be available alike to all holders of the Non-cumulative Convertible Dollar Preference Shares), the average of the closing middle market quotations of such Non-cumulative Convertible Dollar Preference Shares on the London Stock Exchange (as derived from The London Stock Exchange Daily Official List) for the last ten dealing days preceding the date of purchase or (if higher), in the case of a purchase in the open market only, the market price on the date of purchase provided that such market price is not more than 105 per cent of such average and (ii) in the case of a purchase by private treaty, 120 per cent of the closing middle market quotation of such Non-cumulative Convertible Dollar Preference Shares on the London Stock Exchange (as derived from The London Stock Exchange Daily Official List) for the last dealing day preceding the date of purchase: but so that this proviso shall not apply to any purchase of Non-cumulative Convertible Dollar Preference Shares made in the ordinary course of a business of dealing in securities.
   
2.8
Conversion
   
 
The Non-cumulative Convertible Dollar Preference Shares shall be convertible into Ordinary Shares in the manner set out in (and subject to the provisions of) Part 4 of this Schedule 2. The provisions of paragraph 2.6 of this Part 2 regarding redemption
 
 
155

 
  are without prejudice to any provisions in the said Part 4 providing for the effecting of conversion by means of redemption.

3.
(a)
Save with the written consent of the holders of three-quarters in nominal value of, or with the sanction of a Special Resolution passed at a separate General Meeting of the holders of, the Non-cumulative Convertible Dollar Preference Shares, the Directors shall not authorise or create, or increase the amount of, any shares of any class or any security convertible into shares of any class ranking as regards rights to participate in the profits or assets of the Company (other than on a redemption or purchase by the Company of any such shares) in priority to the Non-cumulative Convertible Dollar Preference Shares.

 
(b)
The special rights attached to any series of Non-cumulative Convertible Dollar Preference Shares allotted or in issue shall not (unless otherwise provided by their terms of issue) be deemed to be varied by the creation or issue of any New Shares ranking as regards participation in the profits or assets of the Company in some or all respects pari passu with or after such Non-cumulative Convertible Dollar Preference Shares. Any new shares ranking in some or all respects pari passu with such Non-cumulative Convertible Dollar Preference Shares may without their creation or issue being deemed to vary the special rights attached to any Non-cumulative Convertible Dollar Preference Share then in issue either carry rights identical in all respects with such Non-cumulative Convertible Dollar Preference Shares or any of them or carry rights differing therefrom in any respect, including, but without prejudice to the generality of the foregoing, in that:-

 
(i)
 the rate or means of calculating the dividend may differ and the dividend may be cumulative or non-cumulative;
 
 
 
(ii)           the New Shares or any series thereof may rank for dividend as from such date as may be provided by the terms of issue thereof and the dates for payment of dividend may differ;

(iii)          the New Shares may be denominated in Sterling or in any Foreign Currency;

(iv)          a premium may be payable on return of capital or there may be no such premium;

(v)           the New Shares may be redeemable at the option of the holder or of the Company, or may be non-redeemable and if redeemable at the option of the Company, they may be redeemable at different dates and on different terms from those applying to the Non-cumulative Convertible Dollar Preference Shares; and

(vi)           the New Shares may be convertible into Ordinary Shares or any other class of shares ranking as regards participation in the profits and assets of the Company pari passu with or after such Non-cumulative Convertible Dollar Preference Shares in each case on such terms and conditions as may be prescribed by the terms of issue thereof.
 
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PART 3

Non-cumulative Convertible Euro Preference Shares

1.
The Non-cumulative Convertible Euro Preference Shares are New Preference Shares. They shall rank after the Cumulative Preference Shares to the extent specified in Article 4 and this Schedule 2, and shall rank pari passu inter se and (save as aforesaid) with the Cumulative Preference Shares and with all other New Preference Shares. They shall confer the rights and be subject to the restrictions set out or referred to in this Part 3 of Schedule 2 and shall also confer such further rights (not being inconsistent with the rights set out or referred to in this Part 3) as may be attached by the Directors to such shares in accordance with this Part 3 prior to allotment. Whenever the Directors have power under this Part to determine any of the rights attached to any of the Non-cumulative Convertible Euro Preference Shares, the rights so determined need not be the same as those attached to the Non-cumulative Convertible Euro Preference Shares then allotted or in issue. The Non-cumulative Convertible Euro Preference Shares may be issued in one or more separate series, and each series shall be identified in such manner as the Directors may determine without any such determination or identification requiring any alteration to these presents.
   
2.
Each Non-cumulative Convertible Euro Preference Share shall confer the following rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings, redemption and conversion:
   
2.1
Income
   
 
The right (subject to the provisions of paragraph 2.2, if applicable) to a non-cumulative preferential dividend not exceeding a specified amount payable in Euro at such rate (which, in the case of any series allotted after 11th April 2001, may be fixed or variable and may be subject to recalculation at fixed intervals) on such dates (each a ‘‘dividend payment date’’) in respect of such periods (each a ‘‘dividend period’’) and on such other terms and conditions as may be determined by the Directors prior to allotment thereof. References in these presents to a ‘‘dividend’’ on the Non-cumulative Convertible Euro Preference Shares include a reference to each dividend in respect of each dividend period applicable thereto and references in this Part of the Schedule to dividend payment dates and dividend periods are to dividend payment dates and dividend periods in respect of the Non-cumulative Convertible Euro Preference Shares only. Such dividends shall be paid in priority to the payment of any dividends on the Ordinary Shares. The Non-cumulative Convertible Euro Preference Shares shall rank for dividend after the Cumulative Preference Shares, pari passu with the Non-cumulative Sterling Preference Shares, the Non-cumulative Dollar Preference Shares, the Category II Non-cumulative Dollar Preference Shares, all other Convertible Preference Shares and all other New Preference Shares expressed to rank pari passu therewith as regards participation in profits and otherwise in priority to any other share capital in the Company.
   
 
 
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2.2
Further provisions as to income
   
 
All or any of the following provisions shall apply in relation to any particular Non-cumulative Convertible Euro Preference Shares if so determined by the Directors prior to allotment thereof:-

 
(i)
if, in the opinion of the Directors, the distributable profits of the Company are sufficient to cover the payment in full of dividends on the Non-cumulative Convertible Euro Preference Shares on any dividend payment date and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari passu therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on such date on any Cumulative Preference Share, then each such dividend shall be declared and paid in full;
     
 
(ii)
if, in the opinion of the Directors, the distributable profits of the Company are insufficient to cover the payment in full of dividends on the Non-cumulative Convertible Euro Preference Shares on any dividend payment date and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari passu therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on or before such date on any Cumulative Preference Share, then dividends shall be declared by the Directors pro rata for the Non-cumulative Convertible Euro Preference Shares and such other New Preference Shares to the extent of the available distributable profits (if any) to the intent that the amount of dividend declared per share on each such Non-cumulative Convertible Euro Preference Share and other New Preference Share will bear to each other the same ratio as the dividends accrued per share on each such Non-cumulative Convertible Euro Preference Share and other New Preference Share bear to each other. If it shall subsequently appear that any such dividend which has been paid should not, in accordance with the provisions of this sub-paragraph, have been so paid, then provided the Directors shall have acted in good faith, they shall not incur any liability for any loss which any shareholder may suffer in consequence of such payment having been made;
     
 
(iii)
if, in the opinion of the Directors, the payment of any dividend on any Non-cumulative Convertible Euro Preference Shares would breach or cause a breach of the capital adequacy requirements of the Financial Services Authority (or any person or body to whom the banking supervision functions of the Financial Services Authority are transferred) applicable to the Company and/or any of its subsidiaries, then none of such dividend shall be declared or paid;
     
 
(iv)
subject to sub-paragraph (v) below, the Non-cumulative Convertible Euro Preference Shares shall carry no further right to participate in the profits of the Company and if and to the extent that any dividend or part thereof is on any occasion not paid for the reasons described in sub-paragraph (ii) or (iii) above, the holders of such shares shall have no claim in respect of such non-payment;
     
 
(v)
if any dividend or part thereof on any Non-cumulative Convertible Euro Preference Share is not payable for the reasons specified in sub-paragraphs (ii) or (iii) above and if they so resolve, the Directors may, subject to the Statutes, pay a special non-
 
 
158

 
    cumulative preferential dividend on the Non-cumulative Convertible Euro Preference Shares at a rate not exceeding € 0.01 per share (but so that reference elsewhere in this Schedule 2 and in these presents to any dividend payable on any Non-cumulative Convertible Euro Preference Shares shall not be treated as including a reference to any such special dividend);
     
 
(vi)
if any date on which dividends are payable on Non-cumulative Convertible Euro Preference Shares is not a day on which TARGET is operating and banks in London are open for business, and on which foreign exchange dealings may be conducted in London (a ‘‘Euro Business Day’’), then payment of the dividend payable on such date will be made on the succeeding Euro Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Euro Business Day; for these purposes ‘‘TARGET’’ means the Trans-European Real-Time Gross Settlement Express Transfer (TARGET) system;
     
 
(vii)
dividends payable on Non-cumulative Convertible Euro Preference Shares shall accrue from and to the dates determined by the Directors prior to allotment thereof, and the amount of dividend payable in respect of any period shorter than a full dividend period will be calculated on the basis of twelve 30 day months, a 360 day year and the actual number of days elapsed in such period;
     
 
(viii)
if any dividend stated to be payable on the Non-cumulative Convertible Euro Preference Shares on the most recent dividend payment date has not been declared and paid in full, or if a sum has not been set aside to provide for such payment in full, no dividends may be declared on any other share capital of the Company (other than the Cumulative Preference Shares), and no sum may be set aside for the payment thereof, unless, on the date of declaration relative to any such payment, an amount equal to the dividend stated to be payable on the Non-cumulative Convertible Euro Preference Shares in respect of the then current dividend period is set aside for the payment in full of such dividend on the dividend payment date relating to the then current dividend period; and
     
 
(ix)
if any dividend stated to be payable on the Non-cumulative Convertible Euro Preference Shares on any dividend payment date has not been declared and paid in full, or if a sum has not been set aside to provide for such payment in full, the Company may not redeem or purchase or otherwise acquire for any consideration any other share capital of the Company, and may not set aside any sum nor establish any sinking fund for the redemption or purchase or other such acquisition thereof, until such time as dividends stated to be payable on the Non-cumulative Convertible Euro Preference Shares in respect of successive dividend periods together aggregating no less than twelve months shall thereafter have been declared and paid in full.

2.3
Capital
   
 
The right on a winding up or liquidation, voluntary or otherwise other than (unless otherwise provided by the terms of issue of such share) a redemption or purchase by the Company of any shares of any class to receive in Euro out of the surplus assets of the Company available for distribution amongst the members:-

 
(i)
after payment of the arrears (if any) of the fixed cumulative preferential dividends stated to be payable on the Cumulative Preference Shares to the
 
 
159

 
    holders thereof in accordance with Article 4(B) FIRSTLY and pari passu with the holders of any other New Preference Shares expressed to rank pari passu therewith as regards participation in profits and in priority to the holders of the Ordinary Shares of the Company a sum equal to:-
     
   
(A)           the amount of any dividend which is due for payment after the date of commencement of the winding up or liquidation but which is payable in respect of a period ending on or before such date; and

(B)           any further amount of dividend payable in respect of the period from the preceding dividend payment date to the date of payment in accordance with this sub-paragraph (i);

but only to the extent that any such amount or further amount was, or would have been payable as a dividend in accordance with or pursuant to this Part of Schedule 2 (other than pursuant to this provision); and
 
 
(ii)
subject thereto, pari passu with the holders of the Cumulative Preference Shares and any other New Preference Shares expressed to rank pari passu therewith as regards participation in surplus assets in priority to the holders of the Ordinary Shares of the Company, a sum equal to the amount paid up or credited as paid up on the Non-cumulative Convertible Euro Preference Shares (including any premium paid to the Company in respect thereof on issue).
     
   
If upon any such winding-up or liquidation, the amounts available for payment are insufficient to cover the amounts payable in full on the Cumulative Preference Shares, the Non-cumulative Convertible Euro Preference Shares and on any other New Preference Shares expressed to rank pari passu therewith as regards participation in surplus assets, then the holders of the Cumulative Preference Shares, the Non-cumulative Convertible Euro Preference Shares and such other New Preference Shares will share rateably in the distribution of surplus assets (if any) in proportion to the full respective preferential amounts to which they are entitled. No Non-cumulative Convertible Euro Preference Share shall confer any right to participate in the surplus assets of the Company other than that set out in this paragraph 2.3.

2.4
Receipt of Notices
   
 
The right to have sent to the holder of each Non-cumulative Convertible Euro Preference Share (at the same time as the same are sent to the holders of Ordinary Shares) a copy of the Company’s Annual Report and Accounts and Interim Financial Statement together with notice of any General Meeting of the Company at which such holder is entitled to attend and vote.
   
 
 
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2.5
Attendance and Voting at Meetings
   
 
The right to attend at a General Meeting of the Company and to speak to or vote upon any Resolution proposed thereat in the following circumstances:-

 
(i)
in respect of a Resolution which is to be proposed at the Meeting either varying or abrogating any of the rights attached to the Non-cumulative Convertible Euro Preference Shares or proposing the winding up of the Company (and then in each such case only to speak to and vote upon any such Resolution);
     
 
(ii)
in circumstances where the dividend stated to be payable on the Non-cumulative Convertible Euro Preference Shares in respect of such number of dividend periods as the Directors shall determine prior to allotment thereof has not been declared and paid in full, and until such date as the Directors shall likewise determine; and
     
 
(iii)
in such other circumstances as the Directors may determine prior to allotment of the Non-cumulative Convertible Euro Preference Shares,
 
 
but not otherwise, together with the right, in such circumstances and on such terms, if any, as the Directors may determine prior to allotment of the Non-cumulative Convertible Euro Preference Shares, to seek to requisition a General Meeting of the Company. Whenever holders of Non-cumulative Convertible Euro Preference Shares are so entitled to vote on a Resolution, on a show of hands every such holder who is present in person, and every proxy present who has been duly appointed by any such holder, shall have one vote and, on a poll, every such holder who is present in person or by proxy shall have such number of votes for each Non-cumulative Convertible Euro Preference Share held as may be determined by the Directors prior to allotment of such Non-cumulative Convertible Euro Preference Shares.
   
2.6
Redemption
   
 
Each series of Non-cumulative Convertible Euro Preference Shares shall, subject to the provisions of the Statutes, be redeemable at the option of the Company in accordance with the following provisions:-

 
(A)
the Company may, subject thereto, redeem on any Redemption Date (as hereinafter defined) all or some only of the Non-cumulative Convertible Euro Preference Shares by giving to the holders of the Non-cumulative Convertible Euro Preference Shares to be redeemed not less than 120 days’ nor more than 150 days’ prior notice in writing (a ‘‘Notice of Redemption’’) of the relevant Redemption Date. ‘‘Redemption Date’’ means, in relation to a Non-cumulative Convertible Euro Preference Share, any date which falls no earlier than five years and one day (or such longer period (if any) as may be fixed by the Directors prior to allotment of such Share) after the date of allotment of the Non-cumulative Convertible Euro Preference Share to be redeemed. The Company shall not be entitled (save with the consent of the relevant holder) to give a Notice of Redemption under this sub-paragraph (A) in respect of any share for which a Conversion Notice (as defined in paragraph 5 of Part 4 of
 
 
161

 
    this Schedule 2) has been given in accordance with that Part and not withdrawn;
     
 
(B)
there shall be paid on each Non-cumulative Convertible Euro Preference Share so redeemed, in Euro, the aggregate of the nominal amount thereof together with any premium paid on issue and together with arrears (if any) of dividends thereon (whether earned or declared or not) in respect of the period from the dividend payment date last preceding the Redemption Date to the Redemption Date;
     
 
(C)
in the case of a redemption of some only of the Non-cumulative Convertible Euro Preference Shares in any series, the Company shall for the purpose of determining the particular Non-cumulative Convertible Euro Preference Shares to be redeemed cause a drawing to be made at the Office or such other place as the Directors may approve in the presence of the Auditors for the time being of the Company, provided that there shall be excluded from such drawing any Non-cumulative Convertible Euro Preference Shares to be converted pursuant to Part 4 of this Schedule 2;
     
 
(D)
any Notice of Redemption given under sub-paragraph (A) above shall specify the applicable Redemption Date, the particular Non-cumulative Convertible Euro Preference Shares to be redeemed and the redemption price (specifying the amount of the accrued and unpaid dividend per share to be included therein and stating that dividends on the Non-cumulative Convertible Euro Preference Shares to be redeemed will cease to accrue on redemption), and shall state the place or places at which documents of title in respect of such Non-cumulative Convertible Euro Preference Shares are to be presented and surrendered for redemption and payment of the redemption monies is to be effected. Upon such Redemption Date, the Company shall redeem the particular Non-cumulative Convertible Euro Preference Shares to be redeemed on that date subject to the provisions of this paragraph and of the Statutes. No defect in the Notice of Redemption or in the giving thereof shall affect the validity of the redemption proceedings;
     
 
(E)
subject to sub-paragraph (I) below, the provisions of this and the following sub-paragraph shall have effect in relation to Non-cumulative Convertible Euro Preference Shares for the time being issued and registered in the Register of Members (‘‘Registered Shares’’) and represented by certificates (‘‘Certificates’’) and in relation to Non-cumulative Convertible Euro Preference Shares which, in accordance with Article 52 of these presents, are for the time being issued and represented by a Warrant (as defined in the said Article 52) (‘‘Bearer Shares’’). Payments in respect of the amount due on redemption of a Registered Share shall be made by Euro cheque drawn on a bank in London or upon the request of the holder or joint holders not later than the date specified for the purpose in the Notice of Redemption by transfer to a Euro account maintained by the payee with a bank in London. Such payment will be against presentation and surrender of the relative Certificate at the place or one of the places specified in the Notice of Redemption and if any Certificate so surrendered includes any Non-cumulative Convertible Euro Preference Shares not to be redeemed on the relevant Redemption Date (other than Non-cumulative Convertible Euro Preference Shares to be converted pursuant to Part 4 of this Schedule 2) the Company shall within fourteen days
 
 
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    thereafter issue to the holder, free of charge, a fresh Certificate in respect of such Non-cumulative Convertible Euro Preference Shares. Payment in respect of the amount due on redemption of a Bearer Share shall be made by Euro cheque drawn on a bank in London or upon the request of the holder not later than the date specified for the purpose in the Notice of Redemption by transfer to a Euro account maintained by the payee with a bank in London. Such payments will be made against presentation and surrender of the Warrant and all unmatured dividend coupons and talons (if any) at the place or the places specified in the Notice of Redemption. Upon the relevant Redemption Date all unmatured dividend coupons and any talon for additional dividend coupons appertaining thereto (whether or not returned) shall become void and no payment will be made in respect thereof. If the Warrant so surrendered represents any Non-cumulative Convertible Euro Preference Shares not to be redeemed on the relevant Redemption Date (other than Non-cumulative Convertible Euro Preference Shares to be converted pursuant to Part 4 of this Schedule 2) the Company shall issue, free of charge, a fresh Warrant representing such Bearer Shares which are not to be redeemed on such Redemption Date.
     
   
All payments in respect of redemption monies will in all respects be subject to any applicable fiscal or other laws;
     
 
(F)
as from the relevant Redemption Date the dividend on the Non-cumulative Convertible Euro Preference Shares due for redemption shall cease to accrue except on any such Non-cumulative Convertible Euro Preference Share in respect of which, upon the due surrender of the Certificate or, as the case may be, the Warrant and all unmatured dividend coupons and talons (if any) in respect thereof, in accordance with sub-paragraph (E) above, payment of the redemption monies due on such Redemption Date shall be improperly withheld or refused, in which case such dividend, at the rate then applicable, shall be deemed to have continued and shall accordingly continue to accrue from the relevant Redemption Date to the date of payment of such redemption monies. Such Non-cumulative Convertible Euro Preference Share shall not be treated as having been redeemed until the redemption monies in question together with the accrued dividend thereon shall have been paid;
     
 
(G)
if the due date for the payment of the redemption monies on any Non-cumulative Convertible Euro Preference Shares is not a Euro Business Day then payment of such monies will be made on the next succeeding day which is a Euro Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Euro Business Day;
     
 
(H)
the receipt of the holder for the time being of any Registered Share (or in the case of joint holders the receipt of any one of them) and the receipt of the person delivering any Warrant to the place or one of the places specified pursuant to sub-paragraph (D) above in respect of the monies payable on redemption on such Registered Share or, as the case may be, such Bearer Share, shall constitute an absolute discharge to the Company; and
     
 
 
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(I)
subject as aftermentioned, the provisions of sub-paragraphs (E) and (F) above shall have effect in relation to Registered Shares which are in uncertificated form within the meaning of the Uncertificated Securities Regulations 1995 (as in force on the date of adoption of this Schedule 2) in the same manner as they have effect in relation to Registered Shares represented by Certificates, save that (i) any provision of the said paragraphs requiring presentation and surrender of a Certificate shall be satisfied in the manner prescribed or permitted by the said Regulations (or by any enactment or subordinate legislation which amends or supersedes those Regulations) or (subject to those Regulations or such enactment or subordinate legislation) in such manner as may from time to time be prescribed by the Directors), and (ii) the Company shall not be under any obligation to issue a fresh Certificate under sub-paragraph (E).

2.7
Purchase
   
 
Subject to the provisions of the Statutes and any other applicable laws, the Company may at any time and from time to time purchase any Non-cumulative Convertible Euro Preference Shares upon such terms as the Directors shall determine provided that, in the case of Non-cumulative Convertible Euro Preference Shares which are listed on the London Stock Exchange, the purchase price, exclusive of expenses and accrued dividends, shall not exceed (i) in the case of a purchase in the open market, or by tender (which shall be available alike to all holders of the Non-cumulative Convertible Euro Preference Shares), the average of the closing middle market quotations of such Non-cumulative Convertible Euro Preference Shares on the London Stock Exchange (as derived from The London Stock Exchange Daily Official List) for the last ten dealing days preceding the date of purchase or (if higher), in the case of a purchase in the open market only, the market price on the date of purchase provided that such market price is not more than 105 per cent of such average and (ii) in the case of a purchase by private treaty, 120 per cent of the closing middle market quotation of such Non-cumulative Convertible Euro Preference Shares on the London Stock Exchange (as derived from The London Stock Exchange Daily Official List) for the last dealing day preceding the date of purchase: but so that this proviso shall not apply to any purchase of Non-cumulative Convertible Euro Preference Shares made in the ordinary course of a business of dealing in securities.
   
2.8
Conversion
   
 
The Non-cumulative Convertible Euro Preference Shares shall be convertible into Ordinary Shares in the manner set out in (and subject to the provisions of) Part 4 of this Schedule 2. The provisions of paragraph 2.6 of this Part 3 regarding redemption are without prejudice to any provisions in the said Part 4 providing for the effecting of conversion by means of redemption.

3.
(a)
Save with the written consent of the holders of three-quarters in nominal value of, or with the sanction of a Special Resolution passed at a separate General Meeting of the holders of, the Non-cumulative Convertible Euro Preference Shares, the Directors shall not authorise or create, or increase the amount of,
 
 
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    any shares of any class or any security convertible into shares of any class ranking as regards rights to participate in the profits or assets of the Company (other than on a redemption or purchase by the Company of any such shares) in priority to the Non-cumulative Convertible Euro Preference Shares.

 
(b)
The special rights attached to any series of Non-cumulative Convertible Euro Preference Shares allotted or in issue shall not (unless otherwise provided by their terms of issue) be deemed to be varied by the creation or issue of any New Shares ranking as regards participation in the profits or assets of the Company in some or all respects pari passu with or after such Non-cumulative Convertible Euro Preference Shares. Any new shares ranking in some or all respects pari passu with such Non-cumulative Convertible Euro Preference Shares may without their creation or issue being deemed to vary the special rights attached to any Non-cumulative Convertible Euro Preference Share then in issue either carry rights identical in all respects with such Non-cumulative Convertible Euro Preference Shares or any of them or carry rights differing therefrom in any respect, including, but without prejudice to the generality of the foregoing, in that:-
     
   
(i)           the rate or means of calculating the dividend may differ and the dividend may be cumulative or non-cumulative;

(ii)           the New Shares or any series thereof may rank for dividend as from such date as may be provided by the terms of issue thereof and the dates for payment of dividend may differ;

(iii)           the New Shares may be denominated in Sterling or in any Foreign Currency;

(iv)           a premium may be payable on return of capital or there may be no such premium;

(v)           the New Shares may be redeemable at the option of the holder or of the Company, or may be non-redeemable and if redeemable at the option of the Company, they may be redeemable at different dates and on different terms from those applying to the Non-cumulative Convertible Euro Preference Shares; and

(vi)           the New Shares may be convertible into Ordinary Shares or any other class of shares ranking as regards participation in the profits and assets of the Company pari passu with or after such Non-cumulative Convertible Euro Preference Shares in each case on such terms and conditions as may be prescribed by the terms of issue thereof.
 


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PART 4

Conversion of Convertible Preference Shares
   
1.
Each holder of Convertible Preference Share(s) shall be entitled in the manner set out in (and subject to the provisions of) this Part 4 to convert into fully paid Ordinary Shares such of his Convertible Preference Shares as have not, as at the Conversion Notice Date, either been redeemed or been the subject of a valid Notice of Redemption given under paragraph 2.6 of Part 1, 2 or 3 (as applicable) of this Schedule 2 and specifying a date on or before the Second Conversion Date as the Redemption Date.
   
2.
For the purposes of this Part 4:

 
(A)
the First Conversion Date shall be 25 London Stock Exchange dealing days prior to the Second Conversion Date and the Second Conversion Date shall be, in relation to any Convertible Preference Share, the date specified as such by the Directors prior to allotment thereof which falls not earlier than five years and one day after the issue of that share;
     
 
(B)
the Conversion Notice Date shall be 120 days prior to the Second Conversion Date;
     
 
(C)
the conversion right shall be exercisable by completion of a Conversion Notice (as defined in paragraph 5 below) submitted by holders of Convertible Preference Shares (‘‘Converting Holders’’) setting out the number of Convertible Preference Shares which are to be converted pursuant to such notice (the ‘‘Conversion Amount’’) and lodging such Conversion Notice with the Company’s Registrar at any time during the period and in the manner referred to in paragraph 8 below;
     
 
(D)
the Redemption Amount in relation to a Convertible Preference Share means the nominal amount thereof together with any premium paid on issue;
     
 
(E)
The First Exchange Rate shall be the applicable Foreign Currency/Sterling exchange rate determined by the Broker (as defined below) as determination agent by taking the weighted average (rounded, if necessary, to the nearest £0.0001, £0.00005 being rounded upwards) of the spot rate of exchange for the purchase of the Foreign Currency in which the relevant Conversion Amount is denominated with Sterling as quoted at the request of the Broker by three major banks in the London foreign exchange market selected by the Broker at 11:00 a.m. (London time) on each day during the Broker Bid Period (as defined below) that such banks provide such quote to the Broker. The Second Exchange Rate shall be the applicable Foreign Currency/Sterling exchange rate determined by the Broker as determination agent by taking the weighted average (rounded, if necessary, to the nearest £0.0001, £0.00005 being rounded upwards) of the spot rate of exchange for the purchase of the Foreign Currency in which the relevant Conversion Amount is denominated with sterling as quoted at the request of the Broker by three major banks in the
 
 
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    London foreign exchange market selected by the Broker at 11:00 a.m. (London time) on each day during the Calculation Period (as defined below) that such banks provide such request to the Broker. For the avoidance of doubt, references in this Part 4 to the conversion of any Conversion Price into the Foreign Currency in which the relevant Conversion Amount is denominated shall only apply in the case of a Conversion Amount denominated in Foreign Currency, and shall otherwise be disregarded.

 
Each Convertible Preference Share which is the subject of a Conversion Notice shall be subject to the cash settlement provisions of this Part 4. The Company will use its reasonable endeavours, to the extent permitted by applicable law, to arrange for the sale of the Ordinary Shares into which such Convertible Preference Shares will convert so as to raise net cash proceeds of an amount equal to the aggregate Redemption Amount of such Convertible Preference Shares. The sale will be conducted by means of a process pursuant to which a broker selected by the Company (the ‘‘Broker’’) will solicit bids for the relevant Ordinary Shares (the ‘‘Placing’’). Such bids will be solicited during the period of the 20 London Stock Exchange dealing days ending five London Stock Exchange dealing days before the First Conversion Date (the ‘‘Broker Bid Period’’).
   
3.
The number of Ordinary Shares to be issued on the conversion of each Convertible Preference Share shall be determined by dividing the Redemption Amount by the Conversion Price.

 
(A)
In the case of Convertible Preference Shares which are converted on the First Conversion Date, the Conversion Price shall be established by reference to the bids received and accepted by the Broker pursuant to the Placing and shall be converted into the Foreign Currency in which the relevant Conversion Amount is denominated by reference to the First Exchange Rate (provided that the Company will not in any circumstances be obliged to issue Ordinary Shares in connection with the Placing at a price per share of less than either (aa) 95% of the weighted average closing price per Ordinary Share on the London Stock Exchange during the Broker Bid Period; or (bb) their nominal amount.  The Directors shall specify prior to allotment of any particular series of Convertible Preference Shares which of (aa) or (bb) shall apply in respect of that series (the ‘‘Base Price’’)). The Conversion Price shall be the highest price per Ordinary Share at or above the Base Price at which the Broker is able to place Ordinary Shares so as to raise net cash proceeds (converted as aforesaid) of an amount equal to the aggregate Redemption Amount of the Conversion Amount.
     
   
On the First Conversion Date:
     
   
(i)           the Company shall issue to the Broker or as the Broker shall direct the Ordinary Shares so placed (and lodging by a Converting Holder of a Conversion Notice with the Company’s Registrar shall be deemed irrevocably to authorise and instruct the Directors to allot the Ordinary Shares arising on conversion of his Convertible Preference Shares pursuant to this Part 4 to the Broker or as the Broker shall direct);

(ii)           the Broker shall collect the net cash proceeds of the Placing, exchange such proceeds at the First Exchange Rate into the currency in which the
 
 
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    Convertible Preference Shares which have been converted are denominated and hold such proceeds in separate bank account(s) until the Second Conversion Date.  
 
 
(B)
On the Second Conversion Date the net cash proceeds of the Placing (if any) held by the Broker (the ‘‘Total Cash Amount’’) shall be paid to the Converting Holders such that each Converting Holder receives the Redemption Amount of his Conversion Amount, provided that if the Total Cash Amount falls short of the aggregate Redemption Amount of the Conversion Amount:
     
   
(i)           the Total Cash Amount shall be paid to the Converting Holders pro rata to their holding of Conversion Amount, (and the amount (if any) by which the cash paid or payable to a Converting Holder falls short of the aggregate Redemption Amount of his Conversion Amount shall be the ‘‘Remaining Redemption Amount’’); and

(ii)           the Company shall issue to each Converting Holder the whole number of Ordinary Shares (if any) calculated by dividing the Remaining Redemption Amount by the Conversion Price, being 95% of the weighted average closing price per Ordinary Share on the London Stock Exchange during the period of the 20 London Stock Exchange dealing days ending five London Stock Exchange dealing days before the Second Conversion Date (the ‘‘Calculation Period’’) (converted into Sterling at the Second Exchange Rate).
 
 
Fractions of Ordinary Shares will not be issued on conversion and no cash adjustment will be made. However, if more than one Convertible Preference Share held by any holder is to be converted and the Ordinary Shares arising on conversion are to be registered in the same name, the number of Ordinary Shares to be issued in respect thereof shall be calculated on the basis of the aggregate Redemption Amount of such Convertible Preference Shares.
   
 
If at the time that the Conversion Price or Base Price is to be calculated the Ordinary Shares are not listed and traded on the London Stock Exchange, references in this article to the London Stock Exchange shall be to such other exchange on which the Ordinary Shares are listed and traded.
   
4.
The entitlement of holders of Convertible Preference Shares to convert such shares into fully paid Ordinary Shares shall be conditional on:-

 
(A)
the Company, as at the First Conversion Date or the Second Conversion Date (as the case may be), having sufficient authorised but unissued share capital to issue the Ordinary Shares falling to be issued on such date in connection with the conversion of Convertible Preference Shares;
     
 
(B)
the number of Ordinary Shares into which the Directors have been authorised pursuant to Section 80 of the 1985 Act to issue rights to convert being sufficient, as at the First Conversion Date or the Second Conversion Date (as the case may be) to allot the Ordinary Shares falling to be allotted on such date in connection with the conversion of Convertible Preference Shares or the Directors having been authorised
 
 
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    prior to such date pursuant to section 80 to allot such shares (together with the condition set out in (A) above, the ‘‘Relevant Shareholder Approvals’’); and
     
 
(C)
the delivery by the relevant Converting Holder of the Certificates (or an appropriate form of indemnity) for such Convertible Preference Shares as are the subject of a Certificated Conversion Notice (as defined in paragraph 6 below) or (as the case may be) the transfer of such Convertible Preference Shares as are the subject of an Uncertificated Conversion Notice (as defined in paragraph 7 below) into such account as may be specified in such notice.

The Company undertakes to review, prior to each Annual General Meeting (the ‘‘relevant Annual General Meeting’’), whether sufficient Relevant Shareholder Approvals would be available to permit the allotment and issue of three times the number of Ordinary Shares that would fall to be allotted and issued if all of the Convertible Preference Shares were to be converted into Ordinary Shares on a deemed conversion date (the ‘‘Deemed Conversion Date’’) which was 60 days prior to the relevant Annual General Meeting, using a deemed Conversion Price of 95% of the weighted average closing price per Ordinary Share on the London Stock Exchange during the 20 London Stock Exchange dealing days ending five London Stock Exchange dealing days prior to such Deemed Conversion Date converted into the Foreign Currency in which the relevant Conversion Amount is denominated by reference to the First Exchange rate provided that for these purposes the Broker Bid Period shall be the 20 London Stock Exchange dealing days ending five London Stock Exchange dealing days prior to such Deemed Conversion Date. If and to the extent that the Relevant Shareholder Approvals would be insufficient to permit the allotment and issue of three times the number of Ordinary Shares that would fall to be so allotted and issued, the Company undertakes to propose such resolutions at the relevant succeeding Annual General Meeting, that, when approved, would permit the allotment and issue of three times the number of Ordinary Shares that would fall to be so allotted and issued.

If the Relevant Shareholder Approvals are insufficient to permit the allotment and issue of such number of Ordinary Shares as fall to be allotted and issued on the First Conversion Date or the Second Conversion Date in connection with the conversion of Convertible Preference Shares, the Company undertakes to convert the maximum number of Convertible Preference Shares which it is legally permitted to convert under the existing Relevant Shareholder Approvals pro rata to the respective Conversion Amounts of Converting Holders. Converting Holders may, within 60 days of the Second Conversion Date submit a written notice to the Company (the ‘‘Withdrawal Notice’’) setting out the number of Convertible Preference Shares which they wish to withdraw from the conversion procedure set out in this Part 4. Any Convertible Preference Shares so withdrawn will lose the right to convert into Ordinary Shares. In relation to any Convertible Preference Shares so withdrawn which are the subject of a Certificated Conversion Notice, the Company will as soon as practicable after receipt of the relevant Withdrawal Notice, return the relevant Certificates for such shares which were lodged with the relevant Conversion Notice. In relation to any Convertible Preference Shares so withdrawn which are the subject of an Uncertificated Conversion Notice, the Company will as soon as practicable after receipt of the relevant Withdrawal Notice, transfer the relevant Convertible Preference Shares into such account as may be specified by the relevant Converting Holder. Any
 
 
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Convertible Preference Shares which were the subject of a Conversion Notice and which could not be converted under the Relevant Shareholder Approvals in place as at the First Conversion Date and the Second Conversion Date and which are not the subject of a Withdrawal Notice shall be ‘‘Unconverted Preference Shares’’. The Company undertakes that for so long as Unconverted Preference Share(s) remain outstanding, such resolutions will be proposed at each subsequent Annual General Meeting that, when approved, would permit the conversion of the Unconverted Preference Shares. Following shareholder approval of the relevant resolutions, the Unconverted Preference Shares will be converted into Ordinary Shares and paragraphs 2 and 3 of this Part 4 shall apply to the conversion of such Unconverted Preference Shares subject to the following amendments:-

 
(A)
the Second Conversion Date shall be 60 London Stock Exchange dealing days after the granting of shareholder approval for the relevant resolutions; and
     
 
(B)
the Conversion Price shall be converted into the Foreign Currency in which the relevant Conversion Amount is denominated by reference to the Second Exchange Rate, provided that for these purposes the Calculation Period shall be the 20 London Stock Exchange dealing days ending five London Stock Exchange dealing days prior to the Second Conversion Date.
     
5.
For the purposes of this Part 4, a Conversion Notice means, in relation to any Convertible Preference Shares that, as at the date of such notice, are Registered Shares (as defined in Part 1, 2 or 3 (as the case may be) of this Schedule 2), a Certificated Conversion Notice (as defined in paragraph 6 below) or, in relation to any Convertible Preference Shares that, as at the date of such notice, are Bearer Shares (as defined in Part 1, 2 or 3 (as the case may be) of this Schedule 2), an Uncertificated Conversion Notice (as defined in paragraph 7 below).
   
6.
In relation to any Convertible Preference Shares that, as at the date of the relevant Conversion Notice are Registered Shares, the right to convert shall be exercised if the registered holder of any such Convertible Preference Shares, shall have delivered to the Company’s Registrar, at any time during the period referred to in paragraph 8 below, a duly signed and completed Conversion Notice in such form as may from time to time be prescribed by the Directors (and obtainable from the Company’s Registrar) (a ‘‘Certificated Conversion Notice’’) together with the Certificate for such shares (or an appropriate form of indemnity).
   
7.
In relation to any Convertible Preference Shares that, as at the date of the relevant Conversion Notice, are Bearer Shares, the right to convert shall be exercised if an Uncertificated Conversion Notice is received as referred to below at any time during the period referred to in paragraph 8 below. For these purposes, an Uncertificated Conversion Notice shall mean an instruction and/or notification received by the Company or such person as it may require in such form and having such effect as may in each case from time to time be prescribed by the Directors (subject always to the facilities and requirements of the relevant system) and details of which shall be obtainable from the Company’s Registrar. Without prejudice to the generality of the foregoing, the form of Conversion Notice referred to above may be such as to require the holder of the Convertible Preference Shares concerned to transfer such
 
 
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  Convertible Preference Shares into such account as may be specified by the Company in the Uncertificated Conversion Notice.
   
8.
The period referred to in paragraphs 6 and 7 above for the delivery of a Conversion Notice is the period falling not less than 90 and not more than 120 days prior to the Second Conversion Date. Unless the Directors otherwise determine in any case or cases, a Conversion Notice once delivered shall be irrevocable (save by means of a valid Withdrawal Notice given pursuant to paragraph 4).
 
9.
The following provisions shall apply to conversion of the Convertible Preference Shares:-

 
(A)
conversion may be effected in such manner as the Directors shall, subject to the requirements of applicable law and the provisions hereof, from time to time determine and, without prejudice to the generality of the foregoing, may be effected:
     
   
(aa)           by the redemption of Convertible Preference Shares on the relevant Conversion Date for the Redemption Amount (converted into Sterling by reference to the rate which the Directors determine on the First Conversion Date in the case of Convertible Preference Shares converted on the First Conversion Date and on the Second Conversion Date in the case of Convertible Preference Shares converted on the Second Conversion Date to be the appropriate rate for the purchase of Sterling with the currency in which the relevant Redemption Amount is denominated) and the application of the redemption moneys on behalf of the holder of the Convertible Preference Shares so redeemed as herein provided. In the case of a conversion effected by means of the redemption of Convertible Preference Shares, the Directors may effect redemption of the relevant Convertible Preference Shares out of profits of the Company which would otherwise be available for dividend, out of the proceeds of a fresh issue of shares or in any other manner for the time being permitted by law. In the case of redemption out of profits, the Directors shall apply the Redemption Amount (converted into Sterling as aforesaid) in the name of the holder of the Convertible Preference Shares to be converted in subscribing for the appropriate number of Ordinary Shares as determined in accordance with the provisions hereof at such premium per Ordinary Share as shall represent the amount (if any) by which the aggregate Redemption Amount (converted into Sterling as aforesaid) exceeds the aggregate nominal amount of the Ordinary Shares to which the holder is so entitled divided by the number of such Ordinary Shares. In the case of redemption out of the proceeds of a fresh issue of shares, the Directors may arrange for the issue of the appropriate number of Ordinary Shares to the secretary of the Company or any other person selected by the Directors on terms that such person will subscribe and pay, as agent on the holder’s behalf, for such shares at such premium per Ordinary Share as shall represent the amount (if any) by which the aggregate Redemption Amount (converted into Sterling as aforesaid) exceeds the aggregate nominal amount of the Ordinary Shares to which the holder is so entitled divided by the number of such Ordinary Shares (and such person shall be deemed to have authority to borrow for such purpose) and, in any such case, the Conversion Notice given by or relating to a holder of the relevant
 
 
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    Convertible Preference Shares shall be deemed irrevocably to authorise and instruct the Directors to apply the Redemption Amount (converted into Sterling as aforesaid) in payment to the holder’s agent, who shall be entitled to retain the same for his own benefit without being accountable therefor to the holder. In relation to any Convertible Preference Shares which at the date of the relevant Conversion Notice are Bearer Shares, and which are to be redeemed in accordance with this paragraph 9(A)(aa) the Directors shall be entitled in their absolute discretion to determine the procedures for the redemption and cancellation of such Convertible Preference Shares (subject always to the facilities and requirements of the relevant system concerned and to the redemption on the relevant Conversion Date of the Convertible Preference Shares concerned) and the provisions of this paragraph shall apply mutatis mutandis in respect of such redemption; or

(bb)           by means of a capitalisation issue and consolidation. In that case the requisite capitalisation issue and consolidation may be effected pursuant to the authority conferred by the passing of the resolution which created the Convertible Preference Shares, by the Company capitalising from profits or reserves (including any share premium account or capital redemption reserve) such number of new Ordinary Shares as shall bring the total nominal amount of the Convertible Preference Shares (converted into sterling by reference to the rate which the Directors determine on the First Conversion Date in the case of Convertible Preference Shares converted on the First Conversion Date and on the Second Conversion Date in the case of Convertible Preference Shares converted on the Second Conversion Date to be the appropriate rate for the purchase of Sterling with the currency in which the relevant Redemption Amount is denominated) and the new Ordinary Shares to at least the total nominal amount of the Ordinary Shares into which the Convertible Preference Shares will convert on the relevant Conversion Date, consolidating all the relevant shares into one share (the ‘‘Consolidated Share’’) and sub-dividing the Consolidated Share into the number of Ordinary Shares arising from the conversion of the Convertible Preference Shares. The balance of such sub-divided share (including any fraction) shall be non-voting deferred shares of such nominal amount as the Directors may determine (‘‘Non-Voting Deferred Shares’’), shall be certificated shares and shall have the following rights and restrictions:-
 
 
(1)
on a winding-up or other return of capital, the Non-Voting Deferred Shares shall entitle the holders of the shares only to payment of the amounts paid up on those shares, after repayment to the holders of the Ordinary Shares of the nominal amount paid up on the Ordinary Shares held by them respectively and the payment of £0.01 on each Ordinary Share;
     
 
(2)
the Non-Voting Deferred Shares shall not entitle the holders of the shares to the payment of any dividend or to receive notice of or to attend or vote at any general meeting of the Company;
     
 
 
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(3)
the Non-Voting Deferred Shares shall not, save as provided in sub-paragraph (4) below, be transferable;
     
 
(4)
such conversion shall be deemed to confer irrevocable authority on the Company to appoint any person to execute on behalf of the holders of any Non-Voting Deferred Shares an instrument of transfer of the shares, and/or an agreement to transfer the shares, to such person or persons as the Company may determine as a custodian of the shares or to purchase or to cancel the shares in accordance with the provisions of the Statutes in any such case for not more than £0.01 for all the shares being transferred, purchased or cancelled (to be paid to such one of the holders as may be selected by lot) without obtaining the sanction of the holder or holders of the shares, and pending such transfer or purchase or cancellation to retain the certificate for such Non-Voting Deferred Shares; and
     
 
(5)
the Company may at its option at any time after the creation of any Non-Voting Deferred Shares redeem all of those shares then in issue at a price not exceeding £0.01 for all the shares redeemed at any one time (to be paid to such one of the holders as may be selected by lot), upon giving the holders of the Non-Voting Deferred Shares not less than 28 days’ previous notice in writing of its intention so to do, fixing a time and place for the redemption. The Non-Voting Deferred Shares will not be listed on the London Stock Exchange. Upon or after the redemption of any Non-Voting Deferred Shares pursuant to this sub-paragraph (bb) the Directors may pursuant to the authority conferred by the passing of the resolution which created the Convertible Preference Shares consolidate and/or sub-divide and/or convert the authorised Non-Voting Deferred Share capital existing as a consequence of such redemption into shares of any other class of share capital into which the authorised share capital of the Company is or may at that time be divided of a like nominal amount (as nearly as may be) as the shares of such class or into unclassified shares of the same nominal amount (as nearly as may be) as the shares of such class or into unclassified shares of the same nominal amount as the Non-Voting Deferred Shares;

 
(B)
the preferential dividend on Convertible Preference Shares which converted pursuant to this Part 4 shall cease to accrue with effect from the First Conversion Date in the case of Convertible Preference Shares converted on such date and with effect from the Second Conversion Date in the case of Convertible Preference Shares converted on such date. Ordinary Shares arising on conversion will be allotted and registered as of the First Conversion Date in the case of Ordinary Shares arising from Convertible Preference Shares converted on such date and as of the Second Conversion Date in the case of Ordinary Shares arising from Convertible Preference Shares converted on such date, in each case to and in the name of the holder of the relevant Convertible Preference Shares or, subject to paragraph 3(A)(i) of this Part 4, his nominee and
 
 
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    shall rank pari passu with the Ordinary Shares in issue on such Conversion Date except that the Ordinary Shares so allotted will not rank for any dividend or other distribution which has been announced, declared, recommended or resolved prior to such Conversion Date by the Directors or by the Company in general meeting to be paid or made, if the record date for such dividend or other distribution is on or prior to such Conversion Date or (in any other case) if and so far as an adjustment relating to the dividend, distribution or right has become effective;
     
 
(C)
unless the Directors otherwise determine, or unless the Uncertificated Securities Regulations and/or the requirements of the relevant system otherwise require, the Ordinary Shares arising on conversion of any Convertible Preference Shares shall be or shall be issued (as appropriate) as certificated shares (where the Convertible Preference Shares converted were, on the date of the relevant Conversion Notice, Registered Shares or where the relevant Converting Holder has not specified a Crest account for this purpose in the relevant Uncertificated Conversion Notice) or as uncertificated shares (where the Convertible Preference Shares converted were, on the date of the relevant Conversion Notice, uncertificated shares and the relevant Converting Holder has specified a Crest account for this purpose in the relevant Uncertificated Conversion Notice), provided that if the Company is unable under the facilities and requirements of the relevant system to issue Ordinary Shares in respect of the person entitled thereto in uncertificated form, such shares shall be issued as certificated shares; and
     
 
(D)
the Company shall procure that there shall be despatched or made free of charge (but uninsured and at the risk of the holder or the person entitled thereto, or the first-named thereof, as the case may be):-
     
   
(aa)           a certificate in respect of Ordinary Shares arising on conversion which are, in accordance with sub-paragraph (C) above, certificated shares, and a new certificate for any unconverted Convertible Preference Shares comprised in any share certificate surrendered by the holder, not later than 28 days after the relevant Conversion Date; and

(bb)           payment in respect of the accrued preferential dividend on the Convertible Preference Shares converted, on the payment date in respect of such dividend next following the relevant Conversion Date (unless such Conversion Date is also a dividend payment date, in which case on such dividend payment date).
 
 
(E)
For the purposes of this paragraph 9, whether any Convertible Preference Shares are certificated shares or uncertificated shares on the relevant Conversion Date shall be determined by reference to the register of members as at 12.01 a.m. on the relevant Conversion Date or such other time as the Directors may (subject to the facilities and requirements of the relevant system concerned) in their absolute discretion determine.
     
 
(F)
The Company shall use reasonable endeavours to procure that the Ordinary Shares arising on conversion of Convertible Preference Shares are admitted to the Official List of The London Stock Exchange at the earliest practicable date following issue and allotment of such.
 
 
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SCHEDULE 3
 
Non-Cumulative Category II Convertible Sterling Preference Shares

1.
The Non-cumulative Category II Convertible Sterling Preference Shares are New Preference Shares. They shall rank after the Cumulative Preference Shares to the extent specified in Article 4 and this Schedule 3, and shall rank pari passu inter se and (save as aforesaid) with the Cumulative Preference Shares and with all other New Preference Shares. They shall confer the rights and be subject to the restrictions set out or referred to in this Schedule 3. The Non-cumulative Category II Convertible Sterling Preference Shares may be issued in one or more separate series, and each series shall be identified in such manner as the Directors may determine without any such determination or identification requiring any alteration to these presents.
   
2.
Each Non-cumulative Category II Convertible Sterling Preference Share shall confer the following rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings, redemption and conversion:
   
2.1
Income
   
 
The right (subject to the provisions of paragraph 2.2, if applicable) to a non-cumulative preferential dividend at nine per cent per annum, accruing daily, payable twice yearly on 31 March and 30 September (each a ''dividend payment date'' and each such period being a ''dividend period'') (whether earned or declared or not) with the first dividend payment date being 31 March 2000. References in these presents to a ''dividend'' on the Non-cumulative Category II Convertible Sterling Preference Shares include a reference to each dividend in respect of each dividend period applicable thereto and references in this Schedule to dividend payment dates and dividend periods are to dividend payment dates and dividend periods in respect of the Non-cumulative Category II Convertible Sterling Preference Shares only. Such dividends shall be paid in priority to the payment of any dividends on the Ordinary Shares. The Non-cumulative Category II Convertible Sterling Preference Shares shall rank for dividend after the Cumulative Preference Shares, pari passu with the Non-cumulative Sterling Preference Shares, the Non-cumulative Dollar Preference Shares, the Category II Non-cumulative Dollar Preference Shares, all other Convertible Preference Shares and all other New Preference Shares expressed to rank pari passu therewith as regards participation in profits and otherwise in priority to any other share capital in the Company.
   
2.2
Further provisions as to income
   
 
The following provisions shall apply:

 
(i)
if, in the opinion of the Directors, the distributable profits of the Company are sufficient to cover the payment in full of dividends on the Non-cumulative Category II Convertible Sterling Preference Shares on any dividend payment date and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari passu
 
 
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    therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on such date on any Cumulative Preference Share, then each such dividend shall be paid in full;
     
 
(ii)
if, in the opinion of the Directors, the distributable profits of the Company are insufficient to cover the payment in full of dividends on the Non-cumulative Category II Convertible Sterling Preference Shares on any dividend payment date and also the payment in full of all other dividends stated to be payable on such date on any other New Preference Share expressed to rank pari passu therewith as regards participation in profits, after payment in full, or the setting aside of a sum to cover the payment in full, of all dividends stated to be payable on or before such date on any Cumulative Preference Share, then dividends shall be paid pro rata for the Non-cumulative Category II Convertible Sterling Preference Shares and such other New Preference Shares to the extent of the available distributable profits (if any) to the intent that the amount of dividend paid per share on each such Non-cumulative Category II Convertible Sterling Preference Share and other New Preference Share will bear to each other the same ratio as the dividends accrued per share on each such Non-cumulative Category II Convertible Sterling Preference Share and other New Preference Share bear to each other. If it shall subsequently appear that any such dividend which has been paid should not, in accordance with the provisions of this sub-paragraph, have been so paid, then provided the Directors shall have acted in good faith, they shall not incur any liability for any loss which any shareholder may suffer in consequence of such payment having been made;
     
 
(iii)
if, in the opinion of the Directors, the payment of any dividend on any Non-cumulative Category II Convertible Sterling Preference Shares would breach or cause a breach of the capital adequacy requirements of the Financial Services Authority (or any person or body to whom the banking supervision functions of the Financial Services Authority are transferred) applicable to the Company and/or any of its subsidiaries, then none of such dividend shall be declared or paid;
     
 
(iv)
subject to sub-paragraph (v) below, the Non-cumulative Category II Convertible Sterling Preference Shares shall carry no further right to participate in the profits of the Company and if and to the extent that any dividend or part thereof is on any occasion not paid for the reasons described in sub-paragraph (ii) or (iii) above, the holders of such shares shall have no claim in respect of such non-payment;
     
 
(v)
if any date on which dividends are payable on Non-cumulative Category II Convertible Sterling Preference Shares is not a day on which banks in London are open for business ( a Sterling Business Day ), then payment of the dividend payable on such date will be made on the succeeding Sterling Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Sterling Business Day;
     
 
 
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(vi)
dividends payable on Non-cumulative Category II Convertible Sterling Preference Shares shall accrue from and including the date of issue thereof, and the amount of dividend payable in respect of any period shorter than a full dividend period will be calculated on the basis of twelve 30 day months, a 360 day year and the actual number of days elapsed in such period;
     
 
(vii)
if any dividend stated to be payable on the Non-cumulative Category II Convertible Sterling Preference Shares on the most recent dividend payment date has not been paid in full, no dividends may be paid on any other share capital of the Company (other than the Cumulative Preference Shares); and
     
 
(viii)
if any dividend stated to be payable on the Non-cumulative Category II Convertible Sterling Preference Shares on any dividend payment date has not been paid in full, or if a sum has not been set aside to provide for such payment in full, the Company may not redeem or purchase or otherwise acquire for any consideration any other share capital of the Company, and may not set aside any sum nor establish any sinking fund for the redemption or purchase of other such acquisition thereof, until such time as dividends stated to be payable on the Non-cumulative Category II Convertible Sterling Preference Shares in respect of successive dividend periods together aggregating no less than twelve months shall thereafter have been declared and paid in full.
 
2.3
Capital
   
 
Subject to sub-paragraph 2.3(iii), the right on a winding up or liquidation, voluntary or otherwise other than (unless otherwise provided by the terms of issue of such share) a redemption or purchase by the Company of any shares of any class to receive in Sterling out of the surplus assets of the Company available for distribution amongst the members:

 
(i)
after payment of the arrears (if any) of the fixed cumulative preferential dividends stated to be payable on the Cumulative Preference Shares to the holders thereof in accordance with Article 4(B) FIRSTLY and pari passu with the holders of any other New Preference Shares expressed to rank pari passu therewith as regards participation in profits and in priority to the holders of the Ordinary Shares of the Company a sum equal to:
     
 
(A)
the amount of any dividend which is due for payment after the date of commencement of the winding up or liquidation but which is payable in respect of a period ending on or before such date; and
     
 
(B)
any further amount of dividend payable in respect of the period from the preceding dividend payment date to the date of payment in accordance with this sub-paragraph (i);
 
but only to the extent that any such amount or further amount was, or would have been payable as a dividend in accordance with or pursuant to this Schedule 3 (other than pursuant to this provision); and
     
 
 
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(ii)
subject thereto, pari passu with the holders of the Cumulative Preference Shares and any other New Preference Shares expressed to rank pari passu therewith as regards participation in surplus assets in priority to the holders of the Ordinary Shares of the Company, a sum equal to the amount paid up or credited as paid up on the Non-cumulative Category II Convertible Sterling Preference Shares (including any premium paid to the Company in respect thereof on issue).
     
   
If upon any such winding-up or liquidation, the amounts available for payment are insufficient to cover the amounts payable in full on the Cumulative Preference Shares, the Non-cumulative Category II Convertible Sterling Preference Shares and on any other New Preference Shares expressed to rank pari passu therewith as regards participation in surplus assets, then the holders of the Cumulative Preference Shares, the Non-cumulative Category II Convertible Sterling Preference Shares and such other New Preference Shares will share rateably in the distribution of surplus assets (if any) in proportion to the full respective preferential amounts to which they are entitled. No Non-cumulative Category II Convertible Sterling Preference Share shall confer any right to participate in the surplus assets of the Company other than that set out in this paragraph 2.3.
     
 
(iii)
If, whilst any Non-cumulative Category II Convertible Sterling Preference Shares remain in issue, an effective resolution is passed or an order of a court of competent jurisdiction is made for the winding-up of the Company, then (unless it be for the purpose of a solvent reconstruction, amalgamation, merger or other similar arrangement) the Company will forthwith give notice in writing to the holders of any Non-cumulative Category II Convertible Sterling Preference Shares that such a resolution has been passed or such an order has been made. Any holder of any Non-cumulative Category II Convertible Sterling Preference Shares shall be entitled at any time within three months after the date on which such notice is published to elect by notice in writing delivered to the Company to be treated as if he had, immediately before the date of the passing of such resolution or the making of such order exercised his right to convert in respect of some or all (as specified in such latter notice) of any Non-cumulative Category II Convertible Sterling Preference Shares held by him pursuant to the procedure for conversion set out in paragraph 2.7 below and by reference to a deemed Conversion Date being the date of the passing of such resolution or the making of such order and he shall be entitled to receive out of the assets which would otherwise be available in the liquidation to the Ordinary Shareholders, such a sum, if any, which he would have received had he been the holder of the Ordinary Shares to which he would have become entitled by virtue of such exercise.

2.4
Receipt of Notices
   
 
The right to have sent to the holder of each Non-cumulative Category II Convertible Sterling Preference Share (at the same time as the same are sent to the holders of
 
 
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  Ordinary Shares) a copy of the Company's Annual Report and Accounts and Interim Financial Statement and any other document sent to holders of Ordinary Shares.
   
2.5
Attendance and Voting at Meetings
   
 
The right to attend at a General Meeting of the Company and to speak to or vote upon any Resolution proposed thereat in the following circumstances:

 
(i)
in respect of a Resolution which is to be proposed at the Meeting either varying or abrogating any of the rights attached to the Non-cumulative Category II Convertible Sterling Preference Shares or proposing the winding up of the Company (and then in each such case only to speak to and vote upon any such Resolution); and
     
 
(ii)
in circumstances where, at the date of the notice convening the relevant meeting, the dividend stated to be payable on the Non-cumulative Category II Convertible Sterling Preference Shares in respect of the last completed dividend period has not been paid in full, and until the next dividend payment date when the dividend in respect of a dividend period is paid in full
 
 
but not otherwise, together with the right, in such circumstances and on such terms, if any, as the Directors may determine prior to allotment of the Non-cumulative Category II Convertible Sterling Preference Shares, to seek to requisition a General Meeting of the Company. Whenever holders of Non-cumulative Category II Convertible Sterling Preference Shares are so entitled to vote on a Resolution, on a show of hands every such holder who is present in person, and every proxy present who has been duly appointed by any such holder, shall have one vote and, on a poll, every such holder who is present in person or by proxy shall have such number of votes for each Non-cumulative Category II Convertible Sterling Preference Share held he would have had if that share had been converted into Ordinary Shares on the date of the notice of the meeting pursuant to the conversion procedure set out in paragraph 2.7 of this Schedule 3 and at a price per Ordinary Share calculated on the basis that the date of the notice of the meeting was a Conversion Date.
   
2.6
Redemption
   
 
Each series of Non-cumulative Category II Convertible Sterling Preference Shares shall, subject to the provisions of the Statutes, and subject, where applicable, to the prior consent of the Financial Services Authority, be redeemable at the option of the Company in accordance with the following provisions:
 
 
(A)
the Company may, subject thereto, redeem on any Redemption Date (as hereinafter defined) all or some only of the Non-cumulative Category II Convertible Sterling Preference Shares by giving to the holders of the Non-cumulative Category II Convertible Sterling Preference Shares to be redeemed not less than 7 days' nor more than 14 days' prior notice in writing (a Notice of Redemption ) of the relevant Redemption Date. Redemption Date means in relation to a Non-cumulative Category II Convertible Sterling Preference Share, any date which falls no earlier than 30 days after the date of allotment
 
 
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    of the Non-cumulative Category II Convertible Sterling Preference Share to be redeemed.  The Company shall not be entitled (save with the consent of the relevant holder) to give a Notice of Redemption under this sub-paragraph (A) in respect of any share for which a Conversion Notice (as defined in paragraph 2.7(v) of this Schedule 3) has been given in accordance with that Part and not withdrawn;
     
 
(B)
there shall be paid on each Non-cumulative Category II Convertible Sterling Preference Share so redeemed in Sterling, the aggregate of the nominal amount thereof together with any premium paid on issue and together with accruals (if any) of dividends thereon in respect of the period from the dividend payment date last preceding the Redemption Date (whether earned or declared or not) to the Redemption Date;
     
 
(C)
in the case of a redemption of some only of the Non-cumulative Category II Convertible Sterling Preference Shares in any series, the Company shall for the purpose of determining the particular Non-cumulative Category II Convertible Sterling Preference Shares to be redeemed cause a drawing to be made at the Office or such other place as the Directors may approve in the presence of the Auditors for the time being of the Company, provided that there shall be excluded from such drawing any Non-cumulative Category II Convertible Sterling Preference Shares to be converted pursuant to paragraph 2.7 of this Schedule 3;
     
 
(D)
any Notice of Redemption given under sub-paragraph (A) above shall specify the applicable Redemption Date, the particular Non-cumulative Category II Convertible Sterling Preference Shares to be redeemed and the redemption price (specifying the amount of the accrued and unpaid dividend per share to be included therein and stating that dividends on the Non-cumulative Category II Convertible Sterling Preference Shares to be redeemed will cease to accrue on redemption), and shall state the place or places at which documents of title in respect of such Non-cumulative Category II Convertible Sterling Preference Shares are to be presented and surrendered for redemption and payment of the redemption monies is to be effected. Upon such Redemption Date, the Company shall redeem the particular Non-cumulative Category II Convertible Sterling Preference Shares to be redeemed on that date subject to the provisions of this paragraph and of the Statutes. No defect in the Notice of Redemption or in the giving thereof shall affect the validity of the redemption proceedings;
     
 
(E)
subject to sub-paragraph (I) below, the provisions of this and the following sub-paragraph shall have effect in relation to Non-cumulative Category II Convertible Sterling Preference Shares for the time being issued and registered in the Register of Members ( Registered Shares ) and represented by certificates ( Certificates ) and in relation to Non-cumulative Category II Convertible Sterling Preference Shares which, in accordance with Article 52 of these presents, are for the time being issued and represented by a Warrant (as defined in the said Article 52) ( Bearer Shares ). Payments in respect of the amount due on redemption of a Registered Share shall be made by Sterling
 
 
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    cheque drawn on a bank in London or upon the request of the holder or joint holders not later than the date specified for the purpose in the Notice of Redemption by transfer to a Sterling account maintained by the payee with a bank in London. Such payment will be against presentation and surrender of the relative Certificate at the place or one of the places specified in the Notice of Redemption and if any Certificate so surrendered includes any Non-cumulative Category II Convertible Sterling Preference Shares not to be redeemed on the relevant Redemption Date (other than Non-cumulative Category II Convertible Sterling Preference Shares to be converted pursuant to paragraph 2.7 of this Schedule 3) the Company shall within fourteen days thereafter issue to the holder, free of charge, a fresh Certificate in respect of such Non-cumulative Category II Convertible Sterling Preference Shares. Payment in respect of the amount due on redemption of a Bearer Share shall be made by Sterling cheque drawn on a bank in London or upon the request of the holder not later than the date specified for the purpose in the Notice of Redemption by transfer to a Sterling account maintained by the payee with a bank in London. Such payments will be made against presentation and surrender of the Warrant and all unmatured dividend coupons and talons (if any) at the place or the places specified in the Notice of Redemption. Upon the relevant Redemption Date all unmatured dividend coupons and any talon for additional dividend coupons appertaining thereto (whether or not returned) shall become void and no payment will be made in respect thereof.  If the Warrant so surrendered represents any Non-cumulative Category II Convertible Sterling Preference Shares not to be redeemed on the relevant Redemption Date (other than Non-cumulative Category II Convertible Sterling Preference Shares to be converted pursuant to paragraph 2.7 of this Schedule 3) the Company shall issue, free of charge, a fresh Warrant representing such Bearer Shares which are not to be redeemed on such Redemption Date.
     
   
All payments in respect of redemption monies will in all respects be subject to any applicable fiscal or other laws;
     
 
(F)
as from the relevant Redemption Date the dividend on the Non-cumulative Category II Convertible Sterling Preference Shares due for redemption shall cease to accrue except on any such Non-cumulative Category II Convertible Sterling Preference Shares in respect of which, upon the due surrender of the Certificate or, as the case may be, the Warrant and all unmatured dividend coupons and talons (if any) in respect thereof, in accordance with sub-paragraph (E) above, payment of the redemption monies due on such Redemption Date shall be improperly withheld or refused, in which case such dividend, at the rate then applicable, shall be deemed to have continued and shall accordingly continue to accrue from the relevant Redemption Date to the date of payment of such redemption monies. Such Non-cumulative Category II Convertible Sterling Preference Share shall not be treated as having been redeemed until the redemption monies in question together with the accrued dividend thereon shall have been paid;
     
 
 
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(G)
if the due date for the payment of the redemption monies on any Non-cumulative Category II Convertible Sterling Preference Shares is not a Sterling Business Day then payment of such monies will be made on the next succeeding day which is a Sterling Business Day and without any interest or other payment in respect of such delay unless such day shall fall within the next calendar month whereupon such payment will be made on the preceding Sterling Business Day;
     
 
(H)
the receipt of the holder for the time being of any Registered Share (or in the case of joint holders the receipt of any one of them) and the receipt of the person delivering any Warrant to the place or one of the places specified pursuant to sub-paragraph (D) above in respect of the monies payable on redemption on such Registered Share or, as the case may be, such Bearer Share, shall constitute an absolute discharge to the Company; and
     
 
(I)
subject as aftermentioned, the provisions of sub-paragraph (E) and (F) above shall have effect in relation to Registered Shares which are in uncertificated form within the meaning of the Uncertificated Securities Regulations 1995 (as in force on the date of adoption of this Schedule 3) in the same manner as they have effect in relation to Registered Shares represented by Certificates, save that (i) any provision of the said paragraphs requiring presentation and surrender of a Certificate shall be satisfied in the manner prescribed or permitted by the said Regulations (or by any enactment or subordinate legislation which amends or supersedes those Regulations) or (subject to those Regulations or such enactment or subordinate legislation) in such manner as may from time to time be prescribed by the Directors), and (ii) the Company shall not be under any obligation to issue a fresh Certificate under sub-paragraph (E).

2.7
Conversion

 
(i)
Each holder of Non-cumulative Category II Convertible Sterling Preference Shares shall be entitled in the manner set out in (and subject to the provisions of) this paragraph 2.7 to convert into fully paid Ordinary Shares such of his Non-cumulative Category II Convertible Sterling Preference Shares as have not, as at the last date, prior to the relevant Conversion Date, for the provision of notice of conversion under sub-paragraph (viii) below, either been redeemed or been the subject of a valid Notice of Redemption given under paragraph 2.6 of this Schedule 3.
     
 
(ii)
If, as at the Final Conversion Date, any of the Non-cumulative Category II Convertible Sterling Preference Shares have not been either redeemed, the subject of a valid Notice of Redemption given under paragraph 2.6 of this Schedule 3 or converted into Ordinary Shares, then all such Non-cumulative Category II Convertible Sterling Preference Shares will convert into fully paid Ordinary Shares in the manner set out in (and subject to the provisions of) this paragraph 2.7.
     
 
 
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(iii)
For the purpose of this paragraph 2.7:

 
(A)
the Conversion Dates shall be 30 September 2001, 31 March 2002, 30 September 2002 and the Final Conversion Date (which is also for the avoidance of doubt a Conversion Date) shall be 31 March 2003;
     
 
(B)
the conversion right referred to in sub-paragraph (i) above shall be exercisable by completion of a Conversion Notice (as defined in sub-paragraph (v) below) submitted by holders of Non-cumulative Category II Convertible Sterling Preference Shares ( Converting Holders ) setting out the number of Non-cumulative Category II Convertible Sterling Preference Shares which are to be converted pursuant to such notice (the Conversion Amount ) and lodging such Conversion Notice with the Company's Registrar at any time during the period and in the manner referred to in sub-paragraph (viii) below;
     
 
(C)
the Redemption Amount in relation to a Non-cumulative Category II Convertible Sterling Preference Share means the nominal amount thereof together with any premium paid on issue;

 
(iv)
The number of Ordinary Shares to be issued on the conversion of each Non-cumulative Category II Convertible Sterling Preference Share shall be determined by dividing the Redemption Amount by the Conversion Price. In the case of Non-cumulative Category II Convertible Sterling Preference Shares which are converted on any of the Conversion Dates, the Conversion Price shall be the higher of:
     
   
(A)         the weighted average closing price per Ordinary Share on the London Stock Exchange during the period of the 20 London Stock Exchange dealing days (on which the trading in the Ordinary Shares is not fully suspended) ending five London Stock Exchange dealing days before the relevant Conversion Date; and
 
 
(B)
£5.
 
   
Fractions of Ordinary Shares will not be issued on conversion and no cash adjustment will be made. However, if more than one Non-cumulative Category II Sterling Preference Share held by any holder is to be converted and the Ordinary Shares arising on conversion are to be registered in the same name, the number of Ordinary Shares to be issued in respect thereof shall be calculated on the basis of the aggregate Redemption Amount of such Non-cumulative Category II Sterling Preference Shares.

If at the time that the Conversion Price is to be calculated the Ordinary Shares are not listed and traded on the London Stock Exchange, references in this article to the London Stock Exchange shall be to such other exchange on which the Ordinary Shares are listed and traded.
     
 
 
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(v)
For the purposes of conversion pursuant to sub-paragraph (i) above, a Conversion Notice means, in relation to any Non-cumulative Category II Convertible Sterling Preference Shares, which as at the date of such notice, are Registered Shares (as defined in paragraph 2.6 of this Schedule 3), a Certificated Conversion Notice (as defined in sub-paragraph (vi) below) or, in relation to any Non-cumulative Category II Convertible Sterling Preference Shares that, as at the date of such notice, are Bearer Shares (as defined in the said paragraph 2.6), an Uncertificated Conversion Notice (as defined in sub-paragraph (vii) below).
     
 
(vi)
In relation to any Non-cumulative Category II Convertible Sterling Preference Shares that, as at the date of the relevant Conversion Notice, are Registered Shares, the right to convert shall be exercised if the registered holder of any such Category II Convertible Sterling Preference Shares, shall have delivered to the Company's Registrar, at any time during the period referred to in sub-paragraph (viii) below, a duly signed and completed Conversion Notice in such form as may from time to time be prescribed by the Directors (and obtainable from the Company's Registrar) (a Certified Conversion Notice ) together with the Certificate for such shares (or an appropriate form of indemnity).
     
 
(vii)
In relation to any Non-cumulative Category II Convertible Sterling Preference Shares that, as at the date of the relevant Conversion Notice, are Bearer Shares, the right to convert shall be exercised if an Uncertificated Conversion Notice is received as referred to below at any time during the period referred to in sub-paragraph (viii) below. For these purposes, an Uncertificated Conversion Notice shall mean an instruction and/or notification received by the Company or such person as it may require in such form and having such effect as may in each case from time to time be prescribed by the Directors (subject always to the facilities and requirements of the relevant system) and details of which shall be obtainable from the Company's Registrar.  Without prejudice to the generality of the foregoing, the form of Conversion Notice referred to above may be such as to require the holder of the Non-cumulative Category II Convertible Sterling Preference Shares concerned to transfer such Non-cumulative Category II Convertible Sterling Preference Shares into such account as may be specified by the Company in the Uncertified Conversion Notice.
     
 
(viii)
The period referred to in sub-paragraphs (vi) and (vii) above for the delivery of a Conversion Notice is the period falling not less than 7 and not more than 30 days prior to the relevant Conversion Date. Unless the Directors otherwise determine in any case or cases, a Conversion Notice once delivered shall be irrevocable.
     
 
(ix)
The following provisions shall apply to conversion of the Non-cumulative Category II Convertible Sterling Preference Shares:-

 
(A)
conversion may be effected in such manner as the Directors shall, subject to the requirements of applicable law and the provisions hereof, from
 
 
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    time to time determine and, without prejudice to the generality of the foregoing, may be effected:
 
 
(aa)
by the redemption of Non-cumulative Category II Convertible Sterling Preference Shares on the relevant Conversion Date for the Redemption Amount and the application of the redemption moneys on behalf of the holder of the Non-cumulative Category II Convertible Sterling Preference Shares so redeemed as herein provided. In the case of a conversion effected by means of the redemption of Non-cumulative Category II Convertible Sterling Preference Shares, the Directors may effect redemption of the relevant Non-cumulative Category II Convertible Sterling Preference Shares out of profits of the Company which would otherwise be available for dividend, out of the proceeds of a fresh issue of shares or in any other manner for the time being permitted by law. In the case of redemption out of profits, the Directors shall apply the Redemption Amount in the name of the holder of the Non-cumulative Category II Convertible Sterling Preference Shares to be converted in subscribing for the appropriate number of Ordinary Shares as determined in accordance with the provisions hereof at such premium per Ordinary Share as shall represent the amount (if any) by which the aggregate Redemption Amount exceeds the aggregate nominal amount of the Ordinary Shares to which the holder is so entitled divided by the number of such Ordinary Shares. In the case of redemption out of the proceeds of a fresh issue of shares, the Directors may arrange for the secretary of the Company or any other person selected by the Directors to subscribe and pay, as agent on the holder's behalf, for the appropriate number of Ordinary Shares at such premium per Ordinary Share as shall represent the amount (if any) by which the aggregate Redemption Amount exceeds the aggregate nominal amount of the Ordinary Shares to which the holder is so entitled divided by the number of such Ordinary Shares (and such person shall be deemed to have authority to borrow for such purpose) and, in any such case, a holder of Non-cumulative Category II Convertible Sterling Preference Shares shall be deemed irrevocably to have authorised and instructed the Directors to apply the Redemption Amount in payment to the holder's agent, who shall be entitled to retain the same for his own benefit without being accountable therefor to the holder.  In relation to any Non-cumulative Category II Convertible Sterling Preference Shares which at the date of the relevant Conversion Notice are Bearer Shares, and which are to be redeemed in accordance with this sub-paragraph (ix)(A)(aa) the Directors shall be entitled in their absolute discretion to determine the procedures for the redemption and cancellation of such Non-cumulative Category II Convertible Sterling Preference Shares (subject always to the facilities and
 
 
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    requirements of the relevant system concerned and to the redemption on the relevant Conversion Date of the Non-cumulative Category II Convertible Sterling Preference Shares concerned) and the provisions of this sub-paragraph shall apply mutatis mutandis in respect of such redemption; or
     
 
(bb)
by means of a capitalisation issue and consolidation. In that case the requisite capitalisation issue and consolidation may be effected pursuant to the authority conferred by the passing of the resolution which created the Non-cumulative Category II Convertible Sterling Preference Shares, by the Company capitalising from profits or reserves (including any share premium account, merger reserve or capital redemption reserve) such number of new Ordinary Shares as shall bring the total nominal amount of the Non-cumulative Category II Convertible Sterling Preference Shares and the new Ordinary Shares to at least the total nominal amount of the Ordinary Shares into which the Non-cumulative Category II Convertible Sterling Preference Shares will convert on the relevant Conversion Date, consolidating all the relevant shares into one share (the Consolidated Share ) and sub-dividing the Consolidated Share into the number of Ordinary Shares arising from the conversion of the Convertible Preference Shares.  The balance of such sub-divided share (including any fraction) shall be non-voting deferred shares of such nominal amount as the Directors may determine ( Non-Voting Deferred Shares ), shall be certificated shares and shall have the following rights and restrictions:

 
(1)
on a winding-up or other return of capital, the Non-Voting Deferred Shares shall entitle the holders of the shares only to payment of the amounts paid up on those shares, after repayment of the holders of the Ordinary Shares of the nominal amount paid up on the Ordinary Shares held by them respectively and the payment of £0.01 on each Ordinary Share;

 
(2)
the Non-Voting Deferred Shares shall not entitle the holders of the shares to the payment of any dividend or to receive notice of or to attend or vote at any general meeting of the Company;

 
(3)
the Non-Voting Deferred Shares shall not, save as provided in sub-paragraph (4) below, be transferable;
     
 
(4)
such conversion shall be deemed to confer irrevocable authority on the Company to appoint any person to execute on behalf of the holders or any Non-Voting Deferred Shares an instrument of transfer of the shares, and/or an agreement to transfer the shares, to such
 
 
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    person or persons as the Company may determine as a custodian of the shares or to purchase or to cancel the shares in accordance with the provisions of the Statutes in any such case for not more than £0.01 for all the shares being transferred, purchased or cancelled (to be paid to such one of the holders as may be selected by lot) without obtaining the sanction of the holder or holders of the shares, and pending such transfer or purchase or cancellation to retain the certificate for such Non-Voting Deferred Shares; and

 
(5)
the Company may at its option at any time after the creation of any Non-Voting Deferred Shares redeem all of those shares then in issue at a price not exceeding £0.01 for all the shares redeemed at any one time (to be paid to such one of the holders as may be selected by lot), upon giving the holders of the Non-Voting Deferred Shares not less than 28 days' previous notice in writing of its intention so to do, fixing a time and place for the redemption.  The Non-Voting Deferred Shares will not be listed on the London Stock Exchange. Upon or after the redemption of any Non-Voting Deferred Shares pursuant to this sub-paragraph (bb) the Directors may pursuant to the authority conferred the passing of the resolution which created the Non-cumulative Category II Convertible Sterling Preference Shares consolidate and/or sub-divide and/or convert the authorised Non-Voting Deferred Share capital existing as a consequence of such redemption into shares of any other class of share capital into which the authorised share capital of the Company is or may at that time be divided of a like nominal amount (as nearly as may be) as the shares of such class or into unclassified shares of the same nominal amount (as nearly as may be) as the shares of such class or into unclassified shares of the same nominal amount as the Non-Voting Deferred Shares;

 
(B)
the preferential dividend on Non-cumulative Category II Convertible Sterling Preference Shares which are converted pursuant to this paragraph 2.7 shall cease to accrue with effect from the relevant Conversion Date. Ordinary Shares arising on conversion will be allotted and registered as of the relevant Conversion Date, in each case to and in the name of the holder of the relevant Non-cumulative Category II Convertible Sterling Preference Shares and shall rank pari passu with the Ordinary Shares in issue on such Conversion Date except that the Ordinary Shares so allotted will not rank for any dividend or other distribution which has been announced, declared, recommended or resolved prior to such Conversion Date by the Directors or by the Company in general meeting to be paid or made, if the record date for such dividend or other distribution is on or prior to such Conversion Date;
     
 
(C)
unless the Directors otherwise determine, or unless the Uncertificated Securities Regulations and/or the requirements of the relevant system otherwise require, the Ordinary Shares arising on conversion of any Non-cumulative Category II Convertible Sterling Preference Shares shall be or shall be issued (as appropriate) as certificated shares (where the Non-cumulative Category II Convertible Sterling Preference Shares converted were, on the date of the relevant Conversion Notice, Registered Shares or where the relevant Converting Holder has not
 
 
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    specified a Crest account for this purpose in the relevant Uncertificated Conversion Notice) or as uncertificated shares (where the Non-cumulative Category II Convertible Sterling Preference Shares converted were, on the date of the relevant Conversion Notice, uncertificated shares and the relevant Converting Holder has specified a Crest account for this purpose in the relevant Uncertificated Conversion Notice), provided that if the Company is unable under the facilities and requirements of the relevant system to issue Ordinary Shares in respect of the person entitled thereto in uncertificated form, such shares shall be issued as certificates shares; and
     
 
(D)
the Company shall procure that there shall be dispatched or made free of charge (but uninsured and at the risk of the holder or the person entitled thereto, or the first-named thereof, as the case may be):

 
(aa)
a certificate in respect of Ordinary Shares arising on conversion which are, in accordance with sub-paragraph (C) above, certificated shares, and a new certificate for any unconverted Non-cumulative Category II Convertible Sterling Preference Shares comprised in any share certificate surrendered by the holder, not later than 28 days after the relevant Conversion Date; and
     
 
(bb)
payment in respect of the accrued preferential dividend on the Non-cumulative Category II Convertible Sterling Preference Shares converted, on the payment date in respect of such dividend next following the relevant Conversion Date (unless such Conversion Date is also a dividend payment date, or unless there are no Non-cumulative Category II Convertible Sterling Preference Shares outstanding following such conversion in which case on such dividend payment date).

 
(E)
For the purposes of this paragraph 2.7, whether any Non-cumulative Category II Convertible Sterling Preference Shares are certificated shares or uncertificated shares on the relevant Conversion Date shall be determined by reference to the register of members as at 12.01 a.m. on the relevant Conversion Date or such other time as the Directors may (subject to the facilities and requirements of the relevant system concerned) in their absolute discretion determine.
     
 
(F)
The Company shall use reasonable endeavours to procure that the Ordinary Shares arising on conversion of Non-cumulative Category II Convertible Sterling Preference Shares are admitted to the Official List of The London Stock Exchange at the earliest practicable date following issue and allotment of such.
     
 
(G)
The Company shall ensure that at the relevant Conversion Dates sufficient authorised but unissued share capital is available in order to permit conversion of the Non-cumulative Category II Convertible
 
 
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    Sterling Preference Shares outstanding on such relevant Conversion Date;

3.
(a)
save with the written consent of the holder(s) of three-quarters in nominal value of, or with the sanction of a Special Resolution passed at a separate General Meeting of the holders of, the Non-cumulative Category II Convertible Sterling Preference Shares, the Directors shall not: (i) authorise or create, or increase the amount of, any shares of any class or any security convertible into shares of any class ranking as regards rights to participate in the profits or assets of the Company (other than on a redemption or purchase by the Company of any such shares) in priority to the Non-cumulative Category II Convertible Sterling Preference Shares; or (ii) delist the Ordinary Shares from the London Stock Exchange, except in connection with a listing of such shares on another stock exchange of comparable standing;

 
(b)
the special rights attached in any series of Non-cumulative Category II Convertible Sterling Preference Shares allotted or in issue shall not (unless otherwise provided by their terms of issue) be deemed to be varied by the creation or issue of any New Shares ranking as regards participation in the profits and assets of the Company pari passu with or after such Non-cumulative Category II Convertible Sterling Preference Shares.  Any new shares ranking pari passu with such Non-cumulative Category II Convertible Sterling Preference Shares may without their creation or issue being deemed to vary the special rights attached to any Non-cumulative Category II Convertible Sterling Preference Share then in issue either carry rights identical in all respects with such Non-cumulative Category II Convertible Sterling Preference Shares or any of them or carry rights differing therefrom in any respect, including, but without prejudice to the generality of the foregoing, in that:

 
(i)
the rate or means of calculating the dividend may differ and the dividend may be cumulative or non-cumulative;
     
 
(ii)
the New Shares or any series thereof may rank for dividend as from such date as may be provided by the terms of issue thereof and the dates for payment of dividend may differ;
     
 
(iii)
the New Shares may be denominated in Sterling or any Foreign Currency;
     
 
(iv)
a premium may be payable on return of capital or there may be no such premium;
     
 
(v)
the New Shares may be redeemable at the option of the holder or of the Company, or may be non-redeemable and if redeemable at the option of the Company, they may be redeemable at different dates and on different terms from those applying to the Non-cumulative Category II Convertible Sterling Preference Shares; and
     
 
 
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(vi)
the New Shares may be convertible into Ordinary Shares or any other class of shares ranking as regards participation in the profits and assets of the Company pari passu with or after such Non-cumulative Category II Convertible Sterling Preference Shares in each case on such terms and conditions as may be prescribed by the terms of issue thereof.

 
(c)
Prior to 30 September 2000 the directors may, in their absolute discretion and without giving any reason refuse to register the transfer of a Non-cumulative Category II Sterling Convertible Preference Share to any person, whether or not it is fully paid.
 
 
190

SCHEDULE 4

Additional Value Shares

1.
The Company shall have a class of Additional Value Shares.  They shall confer the rights and be subject to the restrictions set out or referred to in this Schedule 4.
   
2.
Each Additional Value Share shall confer the following rights as to participation in the profits and assets of the Company, receipt of notices, attendance and voting at meetings and conversion.
   
2.1
Income
   
 
The right to dividends to be paid out of the distributable profits of the Company, subject in each case to declaration by and at the discretion of the Directors and the provisions of sub-paragraph 2.2, as follows:

 
(i)
15 pence per Additional Value Share on 1 December 2001;
     
 
(ii)
30 pence per Additional Value Share on 1 December 2002; and
     
 
(iii)
55 pence per Additional Value Share on 1 December 2003 (the ‘‘Final Dividend Date’’).

 
References in this Schedule to a ‘‘dividend’’ on the Additional Value Shares include a reference to each dividend paid on the Additional Value Shares (whether or not in accordance with the proposed dividends set out in this sub-paragraph 2.1 and including any dividend of a lesser amount than stated or any dividend aggregating two or more such dividends or any part thereof) and references to ‘‘dividend payment dates’’ are to dividend payment dates in respect of the Additional Value Shares only (such dividend payment dates being, subject to sub-paragraph 2.2, those specified in this sub-paragraph 2.1).
   
2.2
Further provisions as to income
   
 
The following provisions shall apply:

 
(i)
In deciding whether to declare and pay a dividend on the Additional Value Shares the Directors shall have regard inter alia to the following factors:

 
(A)
whether the distributable profits of the Company are sufficient to cover the payment in full of dividends on the Additional Value Shares on any dividend payment date and also the payment in full of all other dividends (if any) stated to be payable on any Cumulative Preference Share or New Preference Share provided that in any event the Directors shall not pay any dividend due on the Additional Value Shares if in their opinion the distributable profits of the Company are not likely to be sufficient to pay any dividend due on any Cumulative Preference Share or New Preference
 
 
191

 
    Share due for payment within 90 days of the relevant dividend payment date;
     
 
(B)
whether the distributable profits of the Company are adequate or are likely to be adequate having regard to the Company’s obligation to make dividend payments on any Cumulative Preference Share or New Preference Share;
     
 
(C)
the effect of the payment of such dividend on the regulatory capital structure of the Company and on its consolidated banking and trading book target and trigger ratios as prescribed by the Financial Services Authority Limited from time to time; and
     
 
(D)
the Company’s best interests having regard to its future cash requirements and actual and contingent liabilities.

 
(ii)
Without prejudice to the foregoing and for the avoidance of doubt, no dividend shall be paid on the Additional Value Shares if and to the extent that such payment would constitute an unauthorised variation or abrogation of the rights as to participation in profits attached to the Cumulative Preference Shares or any New Preference Shares.
     
 
(iii)
Holders of Additional Value Shares shall have no claim in respect of the failure of the Directors to declare and/or pay any dividend(s) and the Directors shall not be bound to give their reasons for not declaring or paying such a dividend save that the Directors shall announce their intention in respect of the payment of any dividend referred to in sub-paragraph 2.1 no later than 14 days prior to the relevant dividend payment date (save in respect of the Final Dividend Date in which case notice must be given on or before 1 September 2003).
     
 
(iv)
Dividends declared by the Directors shall be payable without necessity for any resolution on the part of the Company in General Meeting on the relevant dividend payment date to holders of Additional Value Shares entered on the register of members at the close of business on the date which falls one calendar month before the relevant dividend payment date (or on such other date prior to the relevant dividend payment date as the Directors may in their absolute discretion decide).
     
 
(v)
Subject to sub-paragraph 2.1 and this sub-paragraph 2.2, if and to the extent that any dividend is not declared for payment on any dividend payment date (whether in whole or in part), such amount shall fall to be considered for payment on the following dividend payment date in addition to any dividend falling to be considered for payment on that date.
     
 
(vi)
No Additional Value Share shall carry any right to participate in the profits of the Company other than as set out in sub-paragraph 2.1 above and this sub-paragraph 2.2.
     
 
 
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(vii)
If any dividend payment date in respect of which dividends are declared to be payable in accordance with sub-paragraph 2.1 above is not a day on which banks in London are open for business (a ‘‘Business Day’’), then payment of the dividend payable on such date will be made on the next succeeding Business Day and without any interest or other payment in respect of such delay.
     
 
(viii)
Save as set out in sub-paragraph 2.7(xiv) and for the avoidance of doubt, the Company shall be free to pay dividends or make other distributions to any holder of any other class of shares in the capital of the Company (including for the avoidance of doubt, the Cumulative Preference Shares, New Preference Shares and the Ordinary Shares) notw ithstanding that the Directors have not declared and/or paid any dividend on the Additional Value Shares.
 
2.3
Capital
   
 
The right on a winding up, liquidation or other return of capital other than a redemption or purchase by the Company of any shares of any class, to receive in respect of each Additional Value Share in Sterling out of the surplus assets of the Company available for distribution amongst the members in priority to the holders of the Ordinary Shares of the Company but after payment of all amounts outstanding to holders of Cumulative Preference Shares and New Preference Shares and any other share in the capital of the Company expressed to rank as to participation in capital or assets in priority to the Additional Value Shares, an amount of £1 less the aggregate amount of any dividends paid in respect of each Additional Value Share prior to the date of the winding up or liquidation (but for the avoidance of doubt excluding any distribution paid in the winding up or liquidation).
   
 
If on any such winding up, liquidation or other return of capital the amounts available for payment are insufficient to cover in full the amounts payable on the Additional Value Shares on such return of capital, the holders of such Additional Value Shares will share rateably in the distribution of assets (if any) in proportion to the full amounts to which they are respectively entitled under this sub-paragraph 2.3.
   
 
No Additional Value Share shall confer any further right to participate in the capital or assets of the Company available for distribution among the members other than as set out in this sub-paragraph 2.3.
   
2.4
Receipt of Notices
   
 
The right to have sent to the holder of each Additional Value Share (at the same time as the same are sent to the holders of Ordinary Shares) a copy of the Company’s Annual Report and Accounts and/or Interim Financial Statement together with any notice of any General Meeting of the Company at which such holder is entitled to attend and vote.
   
2.5
Attendance and Voting at Meetings
   
 
The right to attend at a General Meeting of the Company and to speak to or vote upon any Resolution proposed thereat in circumstances where it is proposed at the Meeting
 
 
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  either to vary or abrogate any of the rights attached to the Additional Value Shares or proposing the winding up of the Company (and then in each such case only to speak to and vote upon any such Resolution) but not otherwise.
   
 
Whenever holders of Additional Value Shares are so entitled to vote on a Resolution, on a show of hands every such holder who is present in person, and every proxy present who has been duly appointed by any such holder, shall have one vote and, on a poll, every such holder who is present in person or by proxy shall have such number of votes for the Additional Value Shares held by him as he would have had if those shares had been converted into Ordinary Shares on the date of the notice of the meeting pursuant to the conversion procedure set out in paragraph 2.7 of this Schedule 4 and at a price per Additional Value Share calculated on the basis that the date of the notice of the meeting was the Second Conversion Date.
   
2.6
De-listing and Conversion into Non-Voting Deferred Shares
   
 
The Directors shall be entitled (without being required to obtain the sanction of any holder of any Additional Value Share) in their absolute discretion and shall have irrevocable authority at any time after the payment of aggregate dividends of £1 in respect of each Additional Value Share to procure that the Additional Value Shares be de-listed from the Official List of the UK Listing Authority and from trading on the London Stock Exchange’s market for listed securities.  The Additional Value Shares shall convert automatically into non-voting deferred shares of £0.01 (‘‘Non-Voting Deferred Shares’’), which shall be certificated shares and shall have the following rights and restrictions only:

 
(i)
On a winding-up or other return of capital, the Non-Voting Deferred Shares shall entitle the holders of such shares only to payment of the amounts paid up on those shares, after repayment to the holders of Ordinary Shares of the nominal amount paid up on the Ordinary Shares held by them respectively and the payment of £100,000 on each Ordinary Share.
     
 
(ii)
The Non-Voting Deferred Shares shall not entitle the holders of such shares to the payment of any dividend or other distribution or to receive notice of or to attend or vote at any general meeting of the Company or otherwise receive any shareholder communication.
     
 
(iii)
The Non-Voting Deferred Shares shall not, save as provided below or otherwise with the written consent of the Directors, be transferable.
     
 
(iv)
Notwithstanding any other provision in these presents and unless specifically required by the provisions of the 1985 Act, the Company shall not be required to issue any certificates in respect of any Non-Voting Deferred Shares.
     
 
(v)
Following conversion, the Non-Voting Deferred Shares shall be transferred for no consideration to such person as may be nominated by the Directors, whether or not an officer of the Company (and for such purposes the Directors shall have irrevocable authority to appoint a person on behalf of any holder of Non-Voting
 
 
194

 
    Deferred Shares to enter into an agreement to transfer and to execute and deliver a transfer of his Non-Voting Deferred Shares to such other person).

2.7
Conversion into Ordinary Shares
 
 
(i)
If on 1 September 2003 aggregate dividends of £1 have not been paid in respect of each Additional Value Share, then unless the Directors have resolved that a dividend be paid on the Additional Value Shares on or before the Final Dividend Date of such amount that aggregate dividends paid on Additional Value Shares will be £1 (and that dividend is duly paid on or before the Final Dividend Date or the following Business Day where that date is not a Business Day), the Additional Value Shares shall be converted into fully paid up Ordinary Shares in the manner set out (and subject to the provisions of) this paragraph 2.7 and the Company shall use its reasonable efforts, to the extent permitted by applicable law, to arrange for a sale of the Ordinary Shares arising on conversion pursuant to paragraph 2.7(iii) below.
     
 
(ii)
For the purpose of this paragraph 2.7:

 
(A)
the Settlement Amount in relation to each Additional Value Share means an amount of £1 less the aggregate amount of any dividends paid in respect of that share;
     
 
(B)
the Aggregate Settlement Amount in relation to any particular holding of Additional Value Shares means the aggregate Settlement Amount relating to the number of Additional Value Shares comprised in that holding and where the context requires, the Aggregate Settlement Amount relating to all Additional Value Shares to be converted;
     
 
(C)
the First Conversion Date shall be 25 London Stock Exchange trading days prior to the Second Conversion Date and the Second Conversion Date shall be the Final Dividend Date;
     
 
(D)
the expression ‘‘holder’’ shall include a person entitled by transmission and the expressions ‘‘hold’’ and ‘‘holding’’ shall be construed accordingly; and
     
 
(E)
each joint holding in respect of which names of the joint holders differ or are listed in a different order shall be treated as a separate holding and the expressions ‘‘held’’ and ‘‘holder’’ shall be construed accordingly.

 
(iii)
The Company will use its reasonable efforts, to the extent permitted by applicable law, to arrange for the sale of the Ordinary Shares into which such Additional Value Shares will convert so as to raise net cash proceeds of an amount equal to the Aggregate Settlement Amount in respect of such Additional Value Shares.  The sale will be conducted by means of a process pursuant to which a broker selected by the Company (the ‘‘Broker’’) will solicit bids for the relevant Ordinary Shares (the ‘‘Placing’’).  Such bids will be solicited during the period of 20 London Stock Exchange trading days ending five London Stock
 
 
195

 
    Exchange trading days before the First Conversion Date.  The Company will not in any circumstances be obliged to procure the transfer of Ordinary Shares in connection with the Placing at a price per share of less than the nominal value of the Ordinary Shares (the ‘‘Base Price’’).
     
 
(iv)
On the First Conversion Date there shall be converted in accordance with sub-paragraph 2.7(xv) the whole or such proportion of each holding of Additional Value Shares as shall be determined by the Directors in the light of the outcome of the Placing.  The number of Ordinary Shares into which each Additional Value Share which is converted on the First Conversion Date is to be converted shall be such that the aggregate number of Ordinary Shares arising on the First Conversion Date shall be sufficient for the purposes of the Placing.
     
 
(v)
On the First Conversion Date:

 
(A)
the Company shall procure the transfer to the Broker or as the Broker shall direct, of the Ordinary Shares so placed; and
     
 
(B)
the Broker shall collect the net cash proceeds of the Placing and hold such proceeds in separate bank account(s) until the Second Conversion Date.

   
The Directors shall have irrevocable authority on behalf of each holder of an Additional Value Share to appoint any person on behalf of such holder to enter into an agreement to transfer and to execute and deliver a transfer of the Ordinary Shares resulting from conversion on the First Conversion Date.
     
 
(vi)
If the proceeds of the Placing are sufficient to enable the Company to pay to each holder of Additional Value Shares the Aggregate Settlement Amount in respect of his holding, the whole of the Additional Value Shares shall be converted on the First Conversion Date and on the Second Conversion Date the net cash proceeds of the Placing (if any) held by the Broker (the ‘‘Total Cash Amount’’) shall be paid to the persons who were holders of the Additional Value Shares immediately prior to conversion.
     
 
(vii)
If the proceeds of the Placing are not sufficient to enable the Company to pay to each holder of Additional Value Shares the Aggregate Settlement Amount then part only of the Additional Value Shares (determined in accordance with paragraph (iv) above) shall be converted on the First Conversion Date and on the Second Date:
 
 
(A)
the Total Cash Amount shall be paid to the persons who were holders of the Additional Value Shares immediately prior to conversion pro rata to their holding of Additional Value Shares, and the amount (if any) by which the cash paid or payable to a holder falls short of the Aggregate Settlement Amount shall be the ‘‘Remaining Settlement Amount’’; and
     
 
(B)
on the Second Conversion Date the remaining Additional Value Shares shall be converted into such number of Ordinary Shares so that the persons who were holders of Additional Value Shares immediately prior to
 
 
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    conversion receive the whole number of Ordinary Shares (if any) calculated by dividing the Remaining Settlement Amount by the Conversion Price, being the higher of (i) 95% of the weighted average closing price per Ordinary Share on the London Stock Exchange during the period of 20 London Stock Exchange dealing days ending five London Stock Exchange dealing days before the Second Conversion Date and (ii) the nominal value of the Ordinary Shares.

 
(viii)
If there is no Placing or if a dividend resolved upon as at 1 September 2003 is not paid on the Final Dividend Date (or the following Business Day where that date is not a Business Day) then on or as soon as possible after the Second Conversion Date all the Additional Value Shares shall be converted into such number of Ordinary Shares so that each holder receives the whole number of Ordinary Shares (if any) calculated by dividing the Settlement Amount by the Conversion Price, being the higher of (i) 95% of the weighted average closing price per Ordinary Share on the London Stock Exchange during the period of 20 London Stock Exchange dealing days ending five London Stock Exchange dealing days before the Second Conversion Date and (ii) the nominal value of the Ordinary Shares.
     
 
(ix)
Where the conversion would otherwise result in a holder being entitled to a fraction of an Ordinary Share such holder’s entitlement shall be rounded up or down as the Directors may determine.
     
 
(x)
If at the time that the Conversion Price or Base Price is to be calculated the Ordinary Shares are not traded on the London Stock Exchange, references in this article to the London Stock Exchange shall be to such other competent authority or exchange with or on which the Ordinary Shares are listed or traded (as the case may be).
     
 
(xi)
The conversion of Additional Value Shares into fully paid Ordinary Shares shall be conditional on:

 
(A)
the Company, as at the First Conversion Date or the Second Conversion Date (as the case may be), having sufficient authorised but unissued share capital to issue such Non-Voting Deferred Shares of £0.01 as may fall to be issued on such date in connection with the conversion of Additional Value Shares;
     
 
(B)
the number of Non-Voting Deferred Shares of £0.01 which the Directors have been authorised to issue pursuant to Section 80 of the 1985 Act being sufficient, as at the First Conversion Date or the Second Conversion Date (as the case may be) to allot the shares falling to be allotted on such date in connection with the conversion of Additional Value Shares or the Directors having been authorised prior to such date pursuant to section 80 to allot such shares (together with the condition set out in (A) above, the ‘‘Relevant Shareholder Approvals’’); and
     
 
 
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(C)
there being sufficient profits or reserves available for capitalisation to enable the Company to allot credited as fully paid the number of Non-Voting Deferred Shares of £0.01 each falling to be allotted as aforesaid.

 
(xii)
The Company shall use its reasonable efforts to ensure that sufficient authorised but unissued share capital and sufficient profits or reserves are available in order to permit conversion of the Additional Value Shares outstanding on the relevant Conversion Date. If the Relevant Shareholder Approvals (or profits or reserves) are insufficient to permit the allotment and issue of such number of Non-Voting Deferred Shares as fall to be allotted and issued on the First Conversion Date or the Second Conversion Date in connection with the conversion of Additional Value Shares, the Company undertakes to convert the maximum number of Additional Value Shares which it is legally permitted to convert under the existing Relevant Shareholder Approvals (and having regard to existing profits or reserves) pro rata to the respective entitlement of holders.  Any Additional Value Shares which could not be converted as at the First Conversion Date and the Second Conversion Date shall be ‘‘Unconverted Additional Value Shares’’.
     
 
(xiii)
Unconverted Additional Value Shares will be converted into Ordinary Shares as soon as the Company has sufficient authorised and unissued shares, and sufficient available profits or reserves, to permit conversion of Unconverted Additional Value Shares in full. Paragraphs (ii) to (x) of this Paragraph 2.7 shall apply to the conversion of such Unconverted Additional Value Shares provided that the Second Conversion Date shall be 60 London Stock Exchange dealing days after the first day of the month following the month in which the Company becomes able to convert such shares in full. The Company undertakes that for so long as Unconverted Additional Value Shares remain outstanding:

 
(A)
such resolutions will be proposed at each subsequent Annual General Meeting that, when approved, would permit the Unconverted Additional Value Shares to be converted in full; and
     
 
(B)
no available profit or reserve will be applied by the Company for any other purpose.

 
(xiv)
If any Additional Value Shares are to be converted pursuant to this paragraph 2.7, but have not, on the Final Dividend Date (or the following Business Day where that date is not a Business Day) been so converted, (‘‘converted’’ for the avoidance of doubt, comprising the payment to each holder of Additional Value Shares of the Aggregate Settlement Amount and/or the allotment of Ordinary Shares in respect of the settlement of any Remaining Settlement Amount (as the case may be)) no dividends may be declared on any Ordinary Share in the capital of the Company, and no sum may be set aside for the payment thereof, unless on the date of declaration relative to any such payment, the Aggregate Settlement Amount has been paid in full or set aside or Ordinary Shares delivered in respect of the Aggregate Settlement Amount or any Remaining Settlement Amount.
     
 
 
198

 
 
(xv)
The following provisions shall apply to conversion of the Additional Value Shares:

 
(A)
Conversion of Additional Value Shares may be effected in such manner as the Directors shall, subject to the requirements of applicable law and the provisions hereof, from time to time determine and, without prejudice to the generality of the foregoing, may be effected, in each case pursuant to the authority conferred by the passing of the resolution which created the Additional Value Shares, by the Company:

 
(aa)
capitalising from profits or reserves (including, without limitation, any share premium account, merger reserve or capital redemption reserve) and allotting and issuing to a holder of Additional Value Shares to be converted such number of new Non-Voting Deferred Shares of £0.01 each having the rights and restrictions set out in paragraph 2.6 above as shall bring the total nominal amount of the Additional Value Shares and the new Non-Voting Deferred Shares to the total nominal amount of the Ordinary Shares into which the Additional Value Shares are to be converted on the relevant Conversion Date, consolidating all the Non-Voting Deferred Shares and Additional Value Shares to be converted into one Share (the ‘‘Consolidated Share’’) and sub-dividing and redesignating the Consolidated Share into the number of Ordinary Shares into which the Additional Value Shares are to be converted;
     
 
(bb)
consolidating such Additional Value Shares into one share (the ‘‘Consolidated Share’’) and sub-dividing and redesignating the Consolidated Share into the number of Ordinary Shares into which the Additional Value Shares are to be converted and as to any balance into Non-Voting Deferred Shares of £0.01 such Non-Voting Deferred Shares being certificated shares having the rights and restrictions set out in sub-paragraph 2.6 above.

 
(B)
Ordinary Shares arising on conversion shall rank pari passu with the Ordinary Shares in issue on the relevant Conversion Date except that the Ordinary Shares so arising will not rank for any dividend or other distribution which has been announced, declared, recommended or resolved on prior to the relevant Conversion Date by the Directors or by the Company in general meeting, if the record date for such dividend or other distribution is on or prior to the relevant Conversion Date.
     
 
(C)
Unless the Directors otherwise determine, or unless the Uncertificated Securities Regulations and/or the requirements of the relevant system otherwise require, the Ordinary Shares arising on conversion of any Additional Value Shares shall be in certificated form (where the Additional Value Shares converted were, on the date of conversion, in certificated form) or as uncertificated shares (where the Additional Value Shares converted were, on the date of conversion, in Uncertificated Form) provided that if the Company is unable under the facilities and
 
 
199

 
    requirements of the relevant system to arrange for Ordinary Shares in respect of the person entitled thereto to be held in Uncertificated Form, such shares shall be in certificated form.
     
 
(D)
The Company shall procure that there shall be dispatched or made free of charge (but uninsured and at the risk of the holder or the person entitled thereto, or the first-named thereof, as the case may be) a certificate in respect of Ordinary Shares arising on conversion which are, in accordance with sub-paragraph 2.7(xv)(C) above, certificated shares not later than 28 days after the relevant Conversion Date.
     
 
(E)
For the purposes of this paragraph 2.7(xv), whether any Additional Value Shares are in certificated form or Uncertificated Form on the Conversion Date shall be determined by reference to the register of members as at 12.01 a.m. on the relevant Conversion Date or such other time as the Directors may (subject to the facilities and requirements of the relevant system concerned) in their absolute discretion determine.
     
 
(F)
The Company shall use reasonable efforts to procure that the Ordinary Shares arising on conversion of Additional Value Shares are admitted to the Official List of the UK Listing Authority and admitted to trading on the London Stock Exchange’s market for listed securities at the earliest practicable date.

2.8
Class Rights
   
 
The Company may from time to time create, allot and issue further shares, whether ranking pari passu with, in priority to, or behind the Additional Value Shares in any respect (including, without limitation, as to priority in payment of dividends or as to capital in a liquidation of the Company), and such creation, allotment or issue of any such further shares (whether or not ranking in any respect in priority to the Additional Value Shares and whether or not the same confer on the holders voting rights more favourable than those conferred by the Additional Value Shares) shall be deemed not to involve a variation of the rights attaching to the Additional Value Shares for any purpose.
   
2.9
Additional Limitations
   
 
No Additional Value Share shall (save as otherwise specifically set out herein) confer any right to participate in:

 
(i)
the profits or assets of the Company;
     
 
(ii)
any offer or invitation by way of rights or otherwise to subscribe for additional shares in the capital of the Company; or
     
 
(iii)
any future capitalisation or bonus issue of shares in the capital of the Company.
     

200
 
EXHIBIT 2.3
 
[THE BANK OF NEW YORK MELLON LETTERHEAD]
 
 
 
 
 
The Royal Bank of Scotland Group plc
May 12, 2008
   
 
 
Re:
Deposit Agreement dated as of October 1, 2007 (the “Deposit Agreement”) by and among The Royal Bank of Scotland Group plc (the “Company”), The Bank of New York, as Depositary, and the Owners and Holders of American Depositary Shares issued thereunder
 
Ladies and Gentlemen:
 
We refer to the Deposit Agreement.  Capitalized terms defined in the Deposit Agreement and not otherwise defined herein are used herein as defined in the Deposit Agreement.
 
We hereby agree that, without the prior consent of the Company, we will not (a) Pre-Release American Depositary Shares or (b) permit any Pre-Release to remain outstanding at any time, except pursuant to agreements, covenants, representations or warranties substantively to the effect of Sections 3(a), 3(e), 4, 7(a) and 14 of the ADR Pre-Release Agreement attached hereto (or, in lieu of Section 14, we will indemnify the Company to the same extent that the counterparty to a Pre-Release would be required by said Section 14 to indemnify the Company).
 
We confirm that we currently do not, and do not intend to, make any Pre-Release to any person until such person has undergone the Depositary's standard credit review process.
 
If, after the date hereof, the Depositary's ADR Department is advised by counsel that there has occurred a material change in the U.S. federal income tax law (including judicial and administrative interpretations thereof) regarding the treatment of Pre-Release, we agree to notify the Company promptly of such change and to advise the Company as to the changes, if any, that we intend to make, or have made, to the Pre-Release procedures then being followed by us as a result of such change in the tax law.
 
We will in good faith consult with the Company and consider all suggestions, without any obligation on our part to change our Pre-Release procedures.
 

 
We will indemnify and hold harmless the Company and each Owner from time to time of American Depositary Shares against all losses, claims, damages, liabilities and expense (including reasonable attorneys' fees) based upon a breach by the Depositary of any agreement of the Depositary set forth in this letter.
 
If any action or claim shall be brought against the Company in respect of which indemnity may be sought pursuant to the preceding paragraph or the second paragraph of this letter, the Company shall notify the Depositary in writing of such action or claim giving reasonable details thereof.  The Depositary shall have the option of assuming the defense thereof, with counsel satisfactory to the Company (who shall not, except with the consent of the Company, be counsel to the Depositary in connection with such action or claim), and, after notice from the Depositary to the Company of its election so to assume the defense thereof, the Depositary shall not be liable to the Company or any other indemnified party for any legal expenses of other counsel or any other expenses, in each case subsequently incurred by the Company or any other indemnified party, in connection with the defense thereof other than reasonable costs of investigation.  No compromise or settlement of such action or proceeding may be effected by either party without the other party's consent (which shall not be unreasonably withheld) unless (i) there is no finding or admission of any violation of law and no effect on any other claims that may be made against such other party and (ii) the sole relief provided is monetary damages that are paid in full by the party seeking such compromise or settlement.
 
 
Very truly yours,
 
     
 
THE BANK OF NEW YORK,
 
 
as Depositary
 
       
       
 
By:
/s/ Joanne F. DiGiovanni
 
 
Name:
Joanne F. DiGiovanni
 
 
Title:
Vice President
 
 

 
Exhibit 4.3
 
   
 
MRM/fcn
 
15 February 2008
 
Strictly Private & Confidential
 
L K Fish Esq
[          ]
Head Office
Gogarburn
PO Box 1000
Edinburgh EH 12 1HQ
Telephone: 0131 556 8555
Facsimile: 0131 626 3081
www.rbs.co.uk
 
 
Dear Larry,
 
I am pleased to confirm formally the terms of your appointment as a Non-executive Director of The Royal Bank of Scotland Group plc (“the Group”), The Royal Bank of Scotland plc (“the Royal Bank”) and National Westminster Bank Plc (“NatWest”), (together “RBS” or “the Companies”), with effect from April 30, 2008.
 
As agreed, you are aware that effective from January 1 2008 onwards, you have assumed the role of Non-executive Chairman, RBS America and Citizens Financial Group. We have agreed that whilst you will continue as an employee of Citizens until your official retirement on April 30, 2008, subsequent to that date the arrangements that will apply are as set out in this letter, in the form of a contract for services and not a contract of employment.
 
Appointment
 
Your appointment as a Non-executive Director RBS will be for an initial term expiring October 9, 2009, unless otherwise terminated earlier by, and at the discretion of, either party upon written notice. Continuation of your appointment is contingent on your contribution to the Board and re-election at the appropriate Annual General Meetings in accordance with the terms of the Articles of Association of the Companies.
 
 
 
The Royal Bank of Scotland Group pIc
Registered in Scotland No.45551
Registered Office: 36 St Andrew Square
Edinburgh EH2 2YB
 

 
   
 
 
Time Commitment
 
Overall we anticipate a combined time commitment for these duties of two days per week. This will include attendance at the regular Board meetings of the Companies, the Annual General Meetings of the Companies and the annual Group Board strategy offsite.
 
By accepting this appointment, you have confirmed that you are able to allocate sufficient time to meet the expectations of your role. You will be expected to devote appropriate preparation time ahead of each meeting. The agreement of the Chairman should be sought before accepting additional commitments that might affect the time you are able to devote to your role as a Non-executive Director of the Companies.
 
Role
 
You will retain the same legal responsibilities as before as Non-executive Directors have the same legal responsibilities to the Companies as any other Director. Each Board as a whole is collectively responsible for promoting the success of the relevant Company by directing and supervising that Company’s affairs. Details of the principal responsibilities and areas of interest of the Non-executive Directors of the Companies are contained in the enclosed Non-executive Director role profile.
 
Fees and administrative support
 
Your fees for your combined duties beginning January 1, 2008 are $600,000 per annum, payable on a bi-weekly basis. This is inclusive of the standard Non-executive Directors’ fee which is currently set at £70,000 per annum which covers membership of the three Boards of the Companies. The fees are subject to annual review by the Board and are disclosed in the Group's Report and Accounts. The Group will reimburse you for all reasonable and properly documented expenses you incur in performing your duties in accordance with Citizens’ travel and expenses policies.
 
To support you in your new duties you will retain the services of your current administrative support (two full-time employees, a Providence based Scheduler and a Boston based secretary). Additionally you will be provided with a car and driver for business purposes relating to RBS and, with the agreement of the Chief Executive RBS America, will be able to use the corporate aircraft to travel for business purposes relating to RBS and Citizens.
 
For the avoidance of doubt I confirm that you will not be eligible to participate in any Citizens or RBS incentive compensation plan, whether annual or long term for
 

 
   
 
 
any services after January 1, 2008. I am pleased, however to confirm that you will continue to receive all existing employee benefits until your retirement date of April 30, 2008, with the exception that you will no longer be eligible for the Citizens charitable gift matching benefit of $1 million.
 
Upon your official retirement from Citizens on April 30, 2008 you will be eligible to commence your retirement benefits in accordance with the terms of the Citizens retirement plans. For the purposes of Section 409A of the Internal Revenue Code, you will be deemed to have incurred a separation from service on December 31, 2007. You will also be eligible to receive retiree health benefits in accordance with the terms of the Citizens retiree health plan, beginning May 1, 2008.
 
Outside Interests
 
It is accepted and acknowledged that you may have business interests other than those of the Companies and have declared any potential conflicts of interest that are apparent at present. In the event that you become aware of any potential conflicts of interest, these should be disclosed to the Chairman and Group Secretary and General Counsel as soon as they are apparent to you.
 
Confidentiality
 
All information acquired during your appointment is confidential to the Companies and should not be released, either during your appointment or following termination of your appointment to third parties without prior written clearance from the Chairman.
 
As a Director, you will frequently be in possession of price sensitive information and you should avoid making any statements that might risk disclosure of unpublished price sensitive information.
 
For completeness, I should be grateful if you would sign, date and return the enclosed Declaration of Secrecy at your earliest convenience in the envelope provided. Please note that the Declaration should also be signed and dated by an independent witness with his/her signing particulars being inserted in the relevant section of the Declaration.
 
Review Process
 
The performance of individual Directors and the whole Board and its Committees is evaluated annually. If, in the interim, there are any matters which cause you concern about your role, you should discuss them with the Chairman as soon as is appropriate.
 

 
   
 
 
Insurance
 
Subject to legislative provisions, you will be entitled to be indemnified out of the assets of the Group against all costs and liabilities incurred by you in the execution of your duties.
 
In addition, the Group has in place directors’ and officers’ liability insurance. It is intended to maintain such cover for the full term of your appointment. A summary of the policy document is enclosed.
 
Independent Professional Advice
 
Very occasionally a situation may arise when you consider that you need to take independent professional advice in furtherance of your duties as a Director. If you should ever feel that such advice is necessary, you should first discuss the situation with the Chairman, the Senior Independent Director or the Group Secretary and General Counsel. Thereafter if you still wish to obtain independent advice you may do so at the Companies’ expense.
 
Dealing in Securities/Investments
 
As a Director, you are subject to the Group’s Model Code, which imposes restrictions on dealing in securities. The main restrictions imposed by the Code are that you cannot deal in Group securities at certain times (close periods), that you cannot deal when you are in possession of inside information and that you cannot deal without first obtaining permission from the appropriate person as set out in the Code. A copy of the Group’s Securities Transactions by Directors and GEMC Members booklet is enclosed.
 
Status of Employment Agreement
 
This letter supersedes Sections 1 through 7 (inclusive) and Sections 12(b) and 12(h) of your Employment Agreement with Citizens Financial Group, Inc. dated as of February 18, 2004.
 

 
   
 
 
Please do not hesitate to contact me if you have any questions in relation to this letter. This letter has been sent to you in duplicate. Please sign and date both copies, retaining one copy for your records and returning the other to me.
 
Yours sincerely
 
/s/ Miller McLean
 
Miller McLean
Group Secretary and General Counsel
 
 
/s/ Lawrence Fish
 
2/28/08
 
Lawrence Fish
 
Date
 

 
Enc:
 
Copy letter — for your signature
Declaration of Secrecy — for your signature
Non-executive Director Role Profile
Summary of Director and Officer Liability Insurance
Securities Transactions by Directors and GEMC Members
 
 
 

EXHIBIT 7.1
 
7.1 Explanation of ratio calculations
 
The information presented in the tables below is based upon IFRS and UK GAAP, respectively, and is therefore not directly comparable.
 
The per share data in the tables below have been restated for the effect of the bonus issue of ordinary shares in May 2007.
 
    2007   2006     2005     2004     2003  
Other financial data based upon IFRS:                            
Earnings per ordinary share – pence   76.4   64.9     56.5     52.5        
Diluted earnings per ordinary share – pence (1)     75.7   64.4     56.1     52.0        
Dividends per ordinary share – pence   32.2   25.8     20.2     17.5        
Dividend payout ratio (2)     45%   46%     43%     38%        
Share price per ordinary share at period end – £   4.44   6.64     5.85     5.84        
Market capitalisation at period end – £bn   44.4   62.8     56.1     55.6        
Net asset value per ordinary share – £   4.47   3.86     3.38     3.09        
Return on average total assets (3)     0.63%   0.74%     0.73%     0.94%        
Return on average ordinary shareholders’ equity (4)     18.8%   18.5%     17.5%     18.3%        
Average shareholders’ equity as a percentage of average total assets   3.7%   4.4%     4.5%     5.9%        
Risk asset ratio – Tier 1   7.3%   7.5%     7.6%     7.0%        
Risk asset ratio – Total   11.2%   11.7%     11.7%     11.7%        
Ratio of earnings to combined fixed charges and preference share dividends (5)                              
        – including interest on deposits   1.44   1.62     1.67     1.88        
        – excluding interest on deposits   5.74   6.12     6.05     7.43        
Ratio of earnings to fixed charges only (5)                              
        – including interest on deposits   1.46   1.64     1.69     1.94        
        – excluding interest on deposits   6.53   6.87     6.50     9.70        
                             
Other financial data based upon UK GAAP:                            
Earnings per ordinary share – pence                   46.0     25.6  
Diluted earnings per ordinary share – pence (1)                     45.6     25.4  
Dividends per ordinary share – pence                   19.3     16.8  
Dividend payout ratio                   43%     66%  
Share price per ordinary share at period end – £                   5.84     5.49  
Market capitalisation at period end – £bn                   55.6     48.8  
Net asset value per ordinary share – £                   2.87     2.61  
Return on average total assets (3)                     0.82%     0.51%  
Return on average equity shareholders’ funds (4)                     16.0%     9.8%  
Average shareholders’ equity as a percentage                            
        of average total assets                   5.7%     5.9%  
Risk asset ratio – Tier 1                   7.0%     7.4%  
Risk asset ratio – Total                   11.7%     11.8%  
Ratio of earnings to combined fixed charges and preference                            
        share dividends (5)                              
        – including interest on deposits                   1.84     1.95  
        – excluding interest on deposits                   7.09     7.08  
Ratio of earnings to fixed charges only (5)                              
        – including interest on deposits                   1.90     2.04  
        – excluding interest on deposits                   9.26     9.73  

Notes:
(1) All the convertible preference shares have a dilutive effect in the current year and as such have been included in the computation of diluted earnings per share. In prior years, their effect was anti-dilutive.
(2) Dividend payout ratio represents the interim dividend paid and final dividend proposed as a percentage of profit attributable to ordinary shareholders.
(3) Return on average total assets represents profit attributable to ordinary shareholders as a percentage of average total assets.
(4) Return on average ordinary shareholders’ equity represents profit attributable to ordinary shareholders expressed as a percentage of average ordinary shareholders’ equity.
(5) For this purpose, earnings consist of income before tax and minority interests, plus fixed charges less the unremitted income of associated undertakings (share of profits less dividends received). Fixed charges consist of total interest expense, including or excluding interest on deposits and debt securities in issue, as appropriate, and the proportion of rental expense deemed representative of the interest factor (one third of total rental expenses).





EXHIBIT 8.1

8.1 Principal subsidiaries of The Royal Bank of Scotland Group plc

The principal subsidiary undertakings of the company are shown below. Their capital consists of ordinary and preference shares which are unlisted with the exception of certain preference shares issued by NatWest. The Royal Bank, RBS Insurance Group Limited and RFS Holdings B.V. are directly owned by the company, and all of the other subsidiary undertakings are wholly owned directly, or indirectly through intermediate holding companies, by these companies. All of these subsidiaries are included in the Group’s consolidated financial statements and have an accounting reference date of 31 December.

   
Nature of
Business
 
Country of
incorporation
and principal
area of operation
 
Group Interest
The Royal Bank of Scotland plc
 
Banking
 
Great Britain
 
100%
National Westminster Bank Plc (1)
 
Banking
 
Great Britain
 
100%
Citizens Financial Group, Inc.
 
Banking
 
US
 
100%
Coutts & Co(2)
 
Private banking
 
Great Britain
 
100%
Greenwich Capital Markets, Inc.
 
Broker dealer
 
US
 
100%
RBS Insurance Group Limited
 
Insurance
 
Great Britain
 
100%
Ulster Bank Limited(3)
 
Banking
 
Northern Ireland
 
100%
ABN AMRO Bank N.V.(4)
 
Banking
 
The Netherlands
 
38%

Notes:
 
(1)
The company does not hold any of the NatWest preference shares in issue.
(2)
Coutts & Co is incorporated with unlimited liability. Its registered office is 440 Strand, London WC2R 0Q5.
(3)
Ulster Bank Limited and its subsidiary undertakings also operate in the Republic of Ireland.
(4)
RFS Holdings B.V. (RFS) owns 99% of the outstanding shares of ABN AMRO Holding N.V. (ABN AMRO). The company owns 38% of RFS; the balance of shares is held by Fortis N.V., Fortis SA/NV, and Banco Santander S.A. (the consortium banks). Although the company does not control a majority of the voting rights in RFS, through the terms of the Consortium and Shareholders’ Agreement and RFS’s Articles of Association, it controls the board of RFS and RFS is a subsidiary of the company. The capital and income rights of shares issued by RFS are linked to the net assets and income of the ABN AMRO business units which the individual consortium banks have agreed to acquire.

The above information is provided in relation to the principal related undertakings as permitted by Section 231(5) of the Companies Act 1985. Full information on all related undertakings will be included in the Annual Return delivered to the Register of Companies for Scotland.

 
 
Exhibit 12.1
 
I, Sir Frederick Anderson Goodwin, certify that:
 
1. I have reviewed this annual report on Form 20-F of The Royal Bank of Scotland Group plc;
 
2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
 
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the company as of, and for, the periods presented in this report;
 
4. The company’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the company and we have:
 
a)
Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the company, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is being prepared;

b)
Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c)
Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d)
Disclosed in this report any change in the company’s internal control over financial reporting that occurred during the period covered by the annual report that has materially affected, or is reasonably likely to materially affect, the company’s internal control over financial reporting; and
 
5. The company’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the company’s auditors and the audit committee of the company’s board of directors (or persons performing the equivalent functions):
 
a)
All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the company’s ability to record, process, summarize and report financial information; and

b)
Any fraud, whether or not material, that involves management or other employees who have a significant role in the company's internal control over financial reporting.


14 May 2008
 
 
/s/ Sir Frederick Anderson Goodwin
Sir Frederick Anderson Goodwin
Group Chief Executive
 
 


Exhibit 12.2
 
I, Guy Robert Whittaker, certify that:
 
1. I have reviewed this annual report on Form 20-F of The Royal Bank of Scotland Group plc;
 
2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
 
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the company as of, and for, the periods presented in this report;
 
4. The company’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the company and we have:
 
a)
Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the company, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is being prepared;

b)
Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c)
Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d)
Disclosed in this report any change in the company’s internal control over financial reporting that occurred during the period covered by the annual report that has materially affected, or is reasonably likely to materially affect, the company’s internal control over financial reporting; and
 
5. The company’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the company’s auditors and the audit committee of the company’s board of directors (or persons performing the equivalent functions):
 
a)
All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the company’s ability to record, process, summarize and report financial information; and

b)
Any fraud, whether or not material, that involves management or other employees who have a significant role in the company's internal control over financial reporting.


14 May 2008
 
 
/s/ Guy Robert Whittaker
Guy Robert Whittaker
Group Finance Director
 
 
 

Exhibit 13.1

The certification set forth below is being submitted in connection with the annual report on Form 20-F for the year-ended December 31, 2007 (the “Report”) for the purpose of complying with Rule 13a-14(b) or Rule 15d-14(b) of the Securities Exchange Act of 1934 (the “Exchange Act”) and Section 1350 of Chapter 63 of Title 18 of the United States Code.
 
Sir Frederick Anderson Goodwin, the Group Chief Executive, and Guy Robert Whittaker, the Group Finance Director, of The Royal Bank of Scotland Group plc, each certify that, to the best of his knowledge:
 
1.
the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
 
2.
the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of The Royal Bank of Scotland Group plc.
 

14 May 2008
 
 
/s/ Sir Frederick Anderson Goodwin
Name: Sir Frederick Anderson Goodwin
Group Chief Executive
 
 
/s/ Gu y Robert Whittaker                     
Name: Guy Robert Whittaker
Group Finance Director

 
 

 
 
EXHIBIT 15.1
 
[Deloitte & Touche LLP Letterhead]
 
14 May 2008
 
CON SENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
 
We consent to the incorporation by reference of our report s  dated 2 7  February 200 8, relating to the financial statements of The Royal Bank of Scotland Group plc, and the effectiveness of The Royal Bank of Scotland Group plc’s internal control over financial reporting, appearing in this Annual Report on Form 20-F of The Royal Bank of Scotland Group plc for the year ended 31 December 2007, in the following Registration Statements:
 
Form Registration Statement No.
 
F-3 333-123972
F-3 333-100661
F-3 333-73950
S-8 333-85208
S-8 333-115726
S-8 333-120980
S-8 333-130558
S-8 333-12378
S-8 333-13700
 
 
/s/ Deloitte & Touche LLP
DELOITTE & TOUCHE LLP
Saltire Court
20 Castle Street
Edinburgh EH1 2DB
 

 
Exhibit 15.2

 
The following is an excerpt of the Group’s Amendment No. 7 to the Registration Statement on Form F-4 (the “Registration Statement”) filed on October 1, 2007 (Registration No. 333-144752) entitled “Summary of the Consortium and Shareholders’ Agreement”. All references and defined terms are to the Registration Statement.
 
*           *           *
 
SUMMARY OF THE CONSORTIUM AND SHAREHOLDERS' AGREEMENT
 
The following description of the Consortium and Shareholders' Agreement describes the material terms of the agreement and its schedules but does not purport to describe all the terms of the agreement. See "Additional Information for Securityholders" for information on how you can obtain a copy of the Consortium and Shareholders' Agreement, which has been filed as an exhibit to this registration statement. We urge you to read carefully the entire Consortium and Shareholders' Agreement because it contains important information and it is the legal document that governs the arrangements among Fortis, RBS, Santander and RFS Holdings in relation to the offers and the Transaction.
 
Overview
 
The Consortium and Shareholders' Agreement governs the relationships among Fortis, RBS, Santander and RFS Holdings in relation to the offers and was executed by and among them on 28 May 2007, was supplemented on 17 September 2007 and may be further amended or supplemented from time to time.
 
The arrangements contemplated by the Consortium and Shareholders' Agreement include:
 
the funding of RFS Holdings in connection with the offers;
 
the governance of RFS Holdings both before and after the acquisition of ABN AMRO;
 
Fortis's, RBS's and Santander's equity interests in RFS Holdings;
 
the transfer of certain ABN AMRO Businesses, assets and liabilities to Fortis, RBS and Santander (or their group members) after the acquisition of ABN AMRO by RFS Holdings;
 
the management and disposal of any businesses, assets and liabilities of ABN AMRO not intended to be transferred to Fortis, RBS or Santander;
 
allocation of core Tier 1 capital;
 
further funding obligations of Fortis, RBS and Santander after the acquisition of ABN AMRO where funding is required by regulatory authorities in connection with the ABN AMRO Businesses;
 
allocation of taxes and conduct of tax affairs; and
 
 
 

 
 
certain other matters referred to in the Consortium and Shareholders' Agreement.
 
Key provisions of the Consortium and Shareholders' Agreement
 
Funding of RFS Holdings
 
Fortis, RBS and Santander have agreed to subscribe for shares in RFS Holdings of a sufficient amount to fund the consideration due under the offers. This funding commitment is split among Fortis, RBS and Santander as follows:
 
Fortis: 33.8%,
 
RBS: 38.3%, and
 
Santander: 27.9%.
 
Approximately 6% of RFS Holdings' commitment will be satisfied by the issue of RBS ordinary shares in connection with the offers.
 
Ownership of RFS Holdings
 
Upon settlement of the offers, Fortis, RBS and Santander will have shareholdings in RFS Holdings that are equal to their proportionate funding commitments. At least four classes of shares will be issued by RFS Holdings immediately prior to settlement of the offers in order to fund the consideration due, with at least one class for each of Fortis, RBS and Santander and one class issued to all three. The capital and income rights of the classes of shares that will be issued to Fortis, RBS and Santander, respectively, will be linked to the net assets and income of the ABN AMRO Businesses that each of the Banks or their respective affiliates will acquire following implementation of the restructuring of the ABN AMRO Group. The class to be issued to each of Fortis, RBS and Santander, which will be issued to the Banks in proportion to their funding commitments, will reflect their pro rata interests in the businesses, assets and liabilities that are not being acquired by any of them individually.
 
Governance
 
Conduct of the offers
 
Whilst the offers are being conducted, RFS Holdings has six directors (two nominated by each of Fortis, RBS and Santander) and all decisions, including those relating to the offers (for example, whether to declare the offers unconditional) will require the agreement of at least one board nominee of each of Fortis, RBS and Santander. Expenses incurred by RFS Holdings in connection with the conduct of the offers will be shared between Fortis, RBS and Santander in proportion to their shareholdings.
 
Post completion
 
Upon settlement of the offers, the board of RFS Holdings will be reduced to four directors, two nominated by RBS and one nominated by each of Fortis and Santander. Sir Fred Goodwin of RBS will be one of the RBS nominees and will also be the Chairman of the board, with a casting vote to decide matters on which the board cannot otherwise agree. Board decisions will generally be taken by a simple majority subject to minority protections in the form of reserved matters set out in the
 
 
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Consortium and Shareholders' Agreement that will require the approval of at least one director nominated by each of Fortis, RBS and Santander.
 
Reorganisation
 
See "Background to and Reasons for the Offers" for details of which businesses and assets of ABN AMRO each of Fortis, RBS and Santander will acquire following implementation of a post-acquisition reorganisation of ABN AMRO. No changes can be made to this allocation of businesses and assets unless Fortis, RBS and Santander agree otherwise at a later stage. Under the terms of the Consortium and Shareholders' Agreement, each of Fortis, RBS and Santander will bear the costs and liabilities (historic and future) relating to the ABN AMRO assets it will ultimately acquire (with certain exceptions in relation to tax) and indemnities among Fortis, RBS and Santander reflect this position.
 
Businesses, assets and liabilities that are not to be acquired by any of Fortis, RBS or Santander individually will be disposed of over a period of time with a view to maximising value for the shareholders of RFS Holdings. The terms of the agreement provide for disposal of such of these assets as are to be sold as soon as possible.
 
The agreement contains provisions for determination of issues relating to the restructuring on which Fortis, RBS and Santander are unable to agree in the context of the restructuring.
 
If, prior to the implementation of the restructuring, it becomes clear that the necessary approvals for the transfer of assets to Fortis, RBS or Santander, as applicable, will not be obtained (such as due to rejection by a financial regulatory authority), the shareholder of RFS Holdings that was the intended acquirer of such assets will arrange for the sale of such assets and will be entitled to the proceeds of such sale.
 
Allocation of capital on restructuring
 
The core Tier 1 capital of ABN AMRO will be allocated between businesses in accordance with the allocation in the accounting records underlying the audited financial statements of ABN AMRO for the year ended 31 December 2006. However, if that allocation results in the ABN AMRO Businesses to be acquired by any of Fortis, RBS or Santander having a ratio of core Tier 1 capital to risk weighted assets of below a specified level, the other shareholders of RFS Holdings are obliged to procure the contribution (in proportion to their allocation of capital) of sufficient core Tier 1 capital to the affected shareholder's acquired businesses to increase the ratio (to the extent that certain other intra-ABN AMRO measures do not achieve the same result). The contributing shareholders are entitled to a return on the core Tier 1 capital they contribute to the affected shareholder's acquired businesses. The relevant Banks will agree a reference benchmark rate and the return to which the contributing shareholders are entitled will be determined by reference to the return that benchmark generates.
 
Intra-group arrangements
 
Following settlement of the offers, all shared services will continue on the same terms as applied by ABN AMRO as at 31 December 2006, unless Fortis, RBS and Santander agree otherwise. Following a review to identify anomalous terms or inappropriate pricing, if any party (provider/recipient) wishes to change the basis on which such services are provided, it will be required, following agreement amongst Fortis, RBS and Santander, to make recommendations to the board of RFS Holdings for its approval.
 
Provision of further capital
 
It has been accepted that the ABN AMRO Group will continue to act as a single coordinated institution in respect of all liabilities, requirements and regulatory interfaces. Until such time as all ABN AMRO assets have been transferred out of the group of which RFS Holdings will be the
 
 
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parent company, if any parental support were to be provided, it would come directly from RBS who would thereafter share the consequences with Fortis and Santander. If the parental support were to be provided in relation to a business to be acquired by a shareholder of RFS Holdings, the intended owner of the business giving rise to the provision of parental support will be responsible as between the Banks for providing the relevant support in accordance with the provisions of the CSA. If parental support were to be provided in relation to assets that are not to be acquired by any shareholder of RFS Holdings, the shareholders will share the consequences of providing the parental support in proportion to their shareholdings. In the event that the FSA increases the capital requirements of RBS and that obligation arises in relation to one of the ABN AMRO Businesses to be acquired by Fortis or Santander, the Banks will agree in good faith and acting reasonably how to satisfy the imposed requirements or otherwise alleviate the issue.
 
Information technology and operations
 
There will be a specially constituted Transition Management Committee (established by the ABN AMRO Managing Board). The Transition Management Committee will institute a number of Transition Steering Groups, which will be tasked with overseeing and agreeing on information technology and operational matters, including the separation of all information technology and operations assets used by or relating to businesses owned by more than one of Fortis, RBS and Santander.
 
Intra-group debt
 
The agreement provides that there will be no repayment of intra-group debt when assets are transferred to Fortis, RBS and Santander. Accordingly, unless otherwise agreed, such debt will continue to maturity according to its terms.
 
Regulatory compliance
 
Fortis, RBS and Santander have each undertaken to co-operate fully to ensure that ABN AMRO continues to meet its regulatory obligations following completion of the offers. The agreement provides that RBS will take the lead in ensuring such compliance.
 
Provision of information
 
RFS Holdings is required to provide appropriate information to its shareholders subject to competition law and regulatory requirements.
 
Termination and conditionality
 
The agreement terminates if (i) the offers terminate, (ii) necessary shareholder approvals by the shareholders of Fortis, RBS and Santander, respectively, are not obtained or (iii) Fortis, RBS and Santander unanimously agree such a termination. The funding obligations of the shareholders of RFS Holdings are conditional on the receipt of all necessary approvals required for the offers to complete.
 
Transfer of shares
 
Transfers of shareholdings in RFS Holdings to third parties are restricted although intra-group transfers are permitted subject to Fortis, RBS and Santander retaining responsibility for their contractual obligations.
 
Governing law/arbitration
 
The agreement is governed by English law. Subject to the expert determination provisions referred to above, disputes will be resolved by arbitration in Paris under the rules of the International Chamber of Commerce.
 
 
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