SECURITIES AND EXCHANGE COMMISSION

Form 10-Q

For the quarterly period ended March 31, 2004

OR

For the transition period from                   to                 

Commission file number 1-4879

Diebold, Incorporated

Registrant’s telephone number, including area code: (330) 490-4000

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Securities Exchange Act of 1934).

Indicate the number of shares outstanding of each of the issuer’s classes of common shares, as of the latest practicable date.

DIEBOLD, INCORPORATED AND SUBSIDIARIES

FORM 10-Q

INDEX

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DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q

See accompanying notes to condensed consolidated financial statements.

4

DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q

4.

INVENTORIES

Domestic inventories are valued at the lower of cost or market. The company regularly reviews the inventory quantities on hand, identifies any slow-moving or obsolete inventories and writes inventory down to its net realizable value.

Major classes of inventories are summarized as follows:

5.

OTHER COMPREHENSIVE INCOME (LOSS)

Accumulated other comprehensive loss is reported separately from retained earnings and additional capital in the condensed consolidated balance sheets. Items considered to be other comprehensive loss include adjustments made for foreign currency translation (under Statement of Financial Accounting Standards (SFAS) No. 52), pensions (under SFAS No. 87) and unrealized holding gains and losses on available-for-sale securities (under SFAS No. 115). Components of other accumulated comprehensive loss consist of the following:

7

DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
(In thousands, except per share amounts)

6.

BENEFIT PLANS (continued)

Employer Contributions

Previously, the company disclosed in its financial statements for the year ended December 31, 2003, that it expected to contribute $1,513 to its pension plans and $3,313 to its other postretirement benefit plan in 2004. There have been no significant changes to the 2004 contribution amounts previously disclosed. As of March 31, 2004, no contributions have been made.

7.

RECENT ACCOUNTING PRONOUNCEMENTS

In January 2004, the Financial Accounting Standards Board (FASB) issued FASB Staff Position (FSP) FAS No. 106-1, Accounting and Disclosure Requirements Related to the Medicare Prescription Drug, Improvement and Modernization Act of 2003 to provide temporary guidance concerning the recently enacted Act. The Act introduces a prescription drug benefit under Medicare Part D as well as a federal subsidy to sponsors of retiree health care benefit plans that provide a benefit that is at least actuarially equivalent to Medicare Part D. FSP FAS No. 106-1 permits a sponsor of a postretirement health care plan that provides a prescription drug benefit to make a one-time election to defer recognizing the effects of the Act (1) in accounting for its plan under SFAS No. 106, and (2) in providing the plan disclosures required by SFAS No. 132, until authoritative guidance on accounting for the federal subsidy is issued or a significant event occurs that would call for remeasurement of the plan’s assets and liabilities. Regardless of whether the sponsor elects that deferral, the FSP requires certain disclosures pending further consideration of the underlying accounting issues. The company has not elected to defer and has included the required disclosures in Note 6.

8.

ACQUISITION

In January 2004, a subsidiary of the company merged with Newell Communications, Inc. (NCI), based in Richmond, Virginia. NCI provides a full spectrum of security and communications solutions. The merger was effected in a combination of 80.5 percent stock and 19.5 percent cash with a total purchase price of $5,500. As a result of the merger, NCI became a wholly-owned subsidiary of the company. The merger was accounted for as a purchase business combination and, accordingly, the purchase price has been allocated to identifiable tangible and intangible assets acquired and liabilities assumed, based upon their respective fair values, with the excess allocated to goodwill.

9.

SEGMENT INFORMATION

The company’s segments are comprised of its three main sales channels: Diebold North America (DNA), Diebold International (DI) and Election Systems (ES). These sales channels are evaluated based on revenue from customers and operating profit contribution to the total corporation. The prior year segment data has been reformatted to show ES as a separate channel with corporate expense allocated to the sales channels. A reconciliation between segment information and the condensed consolidated financial statements is disclosed. Revenue summaries by geographic area and product and service solutions are also disclosed. All income and expense items below operating profit are not allocated to the segments and are not disclosed.

The DNA segment sells financial and retail systems and also services financial, retail and medical systems in the United States and Canada. The DI segment sells and services financial and retail systems over the remainder of the globe. The ES segment includes the operating results of Diebold Election Systems, Inc. Each of the sales channels buys the goods it sells from the company’s manufacturing plants through intercompany sales that are eliminated in consolidation, and intersegment revenue is not significant. Each year, intercompany pricing is agreed upon which drives sales channel operating profit contribution. As permitted under SFAS 131, certain information not routinely used in the management of these segments, information not allocated back to the segments or information that is impractical to report is not shown. Items not allocated are as follows: interest income, interest expense, equity in the net income of investees accounted for by the equity method, income tax expense or benefit, extraordinary items, significant non-cash items and other non-current assets.

9

DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
(In thousands, except per share amounts)

10.

GUARANTEES AND PRODUCT WARRANTIES

The company has applied the provisions of FASB Interpretation No. 45, Guarantor’s Accounting and Disclosure Requirements for Guarantees, including Indirect Guarantees of Indebtedness of Others , to its agreements that contain guarantees or indemnification clauses. These requirements expand those required by FASB Statement No. 5, Accounting for Contingencies , by requiring a guarantor to disclose certain types of guarantees and recognized liabilities in certain instances, even if the likelihood of requiring the guarantor’s performance is remote. The following is a description of arrangements in effect as of March 31, 2004 in which the company is the guarantor.

In connection with the construction of two of its manufacturing facilities, the company guaranteed repayment of principal and interest on a total of $13,300 variable rate industrial development revenue bonds by obtaining letters of credit. The bonds were issued with a 20-year original term and are scheduled to mature in 2017. Any default, as defined in the agreements, would obligate the company for the full amount of the outstanding bonds through maturity. At March 31, 2004, the carrying value of the liability was $13,300 and is included in long term liabilities.

The company provides its global operations guarantees and standby letters of credit through various financial institutions to suppliers, regulatory agencies and insurance providers. If the company is not able to make payment, the suppliers, regulatory agencies and insurance providers may draw on the pertinent bank. As of March 31, 2004, the maximum future payment obligations relative to these various guarantees totaled $23,403, of which $12,641 represented standby letters of credit to insurance providers, and no associated liability was recorded.

The company provides its customers a standard manufacturer’s warranty and records, at the time of the sale, a corresponding estimated liability for potential warranty costs. Estimated future obligations due to warranty claims are based upon historical factors such as labor rates, average repair time, travel time, number of service calls per machine and cost of replacement parts. Changes in the company’s warranty liability balance are illustrated in the following table:

11.

SUBSEQUENT EVENTS

On April 30, 2004, the Secretary of State of California revoked the conditional certification of the AccuVote-TSX product, which was used in the March 2, 2004 primary elections in California, as well as the certifications of other electronic voting products. As part of the Secretary of State’s action, DESI will be permitted to seek recertification of its other electronic voting products for the upcoming November elections after making requested changes. Currently, DESI will not have the opportunity to seek recertification of the AccuVote-TSX product until it has been federally qualified and includes an Accessible Voter-Verified Paper Audit Trail complying with new standards the Secretary of State of California plans to have in place by May 30, 2004. Additionally, the Secretary of State has recommended that the California Attorney General pursue possible civil and criminal charges against DESI. Although the Company cannot predict the ultimate impact of the challenges to DESI’s products and any civil or criminal charges, they are likely to increase DESI’s costs of providing such products and services and may affect its relationships with its customers.

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DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q

ITEM 2.	MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

As of March 31, 2004
(Unaudited)
(Dollars in thousands, except per share amounts)

OVERVIEW

More than 140 years ago, Diebold went into the business of making strong, reliable safes. Today, Diebold, Incorporated is a global leader in providing integrated self-service delivery systems, security and services to customers within the financial, government, education, and retail sectors. In 2003, the company introduced Opteva, a new product line within the financial self-service market that provides a higher level of security, convenience and reliability. The new line is powered by Agilis, which is a software platform for financial self-service equipment that was developed by the company in 2002. The combination of Opteva and Agilis provides the ability for financial institutions to customize solutions to meet their consumers’ demands and positively affect equipment performance. The Agilis software platform gives customers the ability to run the same software across their entire network, which helps contain costs and improve financial self-service equipment availability. Significant growth in 2003 and 2002 was attributable to favorable reaction by the financial sector to this new generation of financial self-service solutions, and this growth continued in the first quarter of 2004.

The company faces a variety of challenges and opportunities in responding to customer needs, most notably with the election systems market. Diebold Election Systems, Inc. (DESI) remains a leader in the election systems market. However, a number of individuals and groups have raised challenges recently in the media and elsewhere regarding the reliability and security of the automated election system tabulation products and services provided by DESI. The parties making these challenges oppose the use of technology in the electoral process generally and, specifically, have taken actions to publicize what they view as significant flaws in DESI’s election management software and firmware. Among other efforts, these parties have established web sites and web logs devoted to disseminating information damaging to DESI’s reputation and its products. They have filed a number of open-records act requests in various states for copies of contracts with DESI and/or for DESI’s software. They have also posted on the internet portions of DESI’s software source code and private communications among DESI’s programmers, which were originally obtained by a hacker from an internal File Transfer Protocol site maintained by DESI. These efforts have affected DESI’s customer relations. Also, the election systems market continues to evolve. Funding is being provided by the federal government and utilized by the states; however, the guidelines and rules governing the election software and hardware have not yet been fully established. As a result, various states and industry experts are interpreting the election requirements differently. Recent changes in the laws under which election-related products must be certified by a number of states have lengthened the certification process and, in some cases, required changes to DESI’s products. For example, there has been a delay in fully implementing electronic voting in Ohio, which has adversely impacted DESI’s sales. Although the Company cannot predict the ultimate impact of the challenges on DESI’s cost of providing such products and services or changes in the law will have on DESI, they are likely to increase DESI’s costs of providing such products and services and may affect its relationship with its customers, which may also adversely affect DESI’s sales. The company has responded to these challenges by upgrading its election products and services.

The company intends the discussion of its financial condition and results of operation that follows to provide information that will assist in understanding the financial statements, the changes in certain key items in those financial statements from the first quarter of 2004 as compared to the first quarter of 2003, and the primary factors that accounted for those changes, as well as how certain accounting principles, policies and estimates affected the financial statements.

The business drivers of the company’s future performance involve several factors that include, but are not limited to:

•

the timing of a self-service upgrade and/or replacement cycle in mature markets such as the United States;

•

the high levels of deployment growth for new self-service products in emerging markets such as Asia-Pacific;

•

the demand for new service offerings including outsourcing or operating a network of ATMs;

•

the demand beyond expectations for security products and services for the financial, retail and government sectors;

•

the implementation and the timeline for new election systems in the United States; and,

•

the company’s strong financial position and its ability to successfully integrate its acquisitions.

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DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q

ITEM 2.	MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued)

As of March 31, 2004
(Unaudited)
(Dollars in thousands, except per share amounts)

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

The preparation of the condensed consolidated financial statements requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the periods presented. Management of the company uses historical information and all available information to make these estimates and assumptions. Actual amounts could differ from these estimates and different amounts could be reported using different assumptions and estimates.

Management believes that of its significant accounting policies, its policies concerning revenue recognition, allowance for bad debts, inventories, goodwill, and pensions and postretirement benefits are the most critical because they are affected significantly by judgments, assumptions and estimates. Additional information regarding these policies is included below.

Revenue Recognition

The company enters into contracts to sell its products and services. Revenue is recognized on financial self-service and security product sales in accordance with the terms of the contract, contingent upon customer acceptance and transferring risk of loss. Service revenue is recognized when earned, which is defined as when the work is completed or in the case of service contracts, ratably over the contract period. Election systems contracts contain multiple deliverable elements and custom terms and conditions. The company recognizes revenue for delivered elements only when the fair values of undelivered elements are known, uncertainties regarding customer acceptance are resolved and there are no customer-negotiated refund or return rights affecting the revenue recognized for delivered elements. Some contracts may contain discounts and, as such, revenue is recognized using the relative fair value method of allocation of revenue to the product and service components of contracts.

Allowance for Bad Debts and Credit Risk

The company evaluates the collectibility of accounts receivable based on a number of criteria. A percentage of sales are reserved for uncollectible accounts as sales occur throughout the year. This percentage is based on historical loss experience and current trends. This estimate is periodically adjusted for known events such as specific customer circumstances and changes in the aging of accounts receivable balances. Since the company’s receivable balance is concentrated primarily in the financial and government sectors, an economic downturn in these sectors could result in higher than expected credit losses.

Inventories

Inventories are valued at lower of cost or market. The company regularly reviews the inventory quantities on hand, identifies any slow-moving or obsolete inventories and writes inventory down to its net realizable value. The company’s inventories are not highly susceptible to obsolescence given the current product mix; however, new technologies and competition in certain product markets could change future assumptions relating to excess and obsolete inventory.

Goodwill

The company tests all existing goodwill at least annually for impairment using the fair value approach on a “reporting unit” basis in accordance with Statement of Financial Accounting Standard (SFAS) No. 142, Goodwill and Other Intangible Assets . The company’s reporting units are defined as Domestic and Canada, Brazil, Latin America, Asia Pacific, and Europe, Middle East and Africa (EMEA). Fair values of reporting units and the related implied fair values of their respective goodwill were established using discounted cash flows. When available and as appropriate, comparative market multiples were used to corroborate results of the discounted cash flows. The company’s fair value model uses inputs such as estimated future segment performance and other significant estimates. The company uses the most current information available and performs the annual impairment analysis during the fourth quarter each year. However, actual circumstances could differ significantly from assumptions and estimates made and could result in future goodwill impairment.

Pensions and Postretirement Benefits

The postretirement benefit obligation was determined by application of the terms of medical and life insurance plans together with relevant actuarial assumptions and healthcare cost trend rates. For 2004, medical cost trend rates were projected at 7.85 percent and prescription drug cost trend rates were projected at 12.45 percent, with both cost trend rate assumptions gradually declining to 4.75 percent by 2009 and remaining at that level thereafter.

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DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q

ITEM 2.	MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued)

As of March 31, 2004
(Unaudited)
(Dollars in thousands, except per share amounts)

Annually, the company analyzes its key assumptions related to its pension plans. Key assumptions include the long-term rate of return on plan assets, the discount rate and the compensation levels. Such factors as financial market performance and actual compensation levels are considered when analyzing the key assumptions. The company’s key assumptions related to its pension plans for 2004 are as follows: long-term rate of return on plan assets of 8.50 percent; discount rate of 6.25 percent; and, compensation level increase of 3.00 percent.

Based on the above assumptions, the company expects pension expense to increase by approximately $4,000 in 2004, increasing from approximately $1,000 in 2003 to approximately $5,000 in 2004. Changes in any of the aforementioned assumptions could result in changes in the related retirement benefit cost and obligation.

Assumed healthcare cost trend rates have a significant effect on the amounts reported for the healthcare plans. A one-percentage-point change in assumed healthcare cost trend rates would have the following effects:

The company’s pension plans remain adequately funded and the company is not required to make any additional contributions in 2004. Pension expense excludes retiree medical expense, which is also included in operating expenses and was approximately $2,800 in 2003. Retiree medical expense is expected to be approximately $3,000 in 2004.

LIQUIDITY AND CAPITAL RESOURCES

Capital resources are obtained from income retained in the business, borrowings under the company’s committed and uncommitted credit facilities, long-term industrial revenue bonds, and operating and capital leasing arrangements. At March 31, 2004, the company had U.S. dollar denominated outstanding bank credit lines approximating $102,926, euro denominated outstanding bank credit lines approximating 75,751 (translated at $92,210) and Australian dollar denominated outstanding bank credit lines approximating 7,000 (translated at $5,273). An additional $214,564 was available under committed credit line agreements and $29,000 was available under uncommitted lines of credit. Management expects that cash provided from operations, available credit, long-term debt and the use of operating leases will be sufficient to finance planned working capital needs, acquisitions, investments in facilities or equipment, and purchase of company stock.

During the first quarter 2004, the company generated $9,247 in cash from operating activities, a decrease of $89,232, or 90.6 percent compared to first quarter 2003. Cash flows from operating activities are generated primarily from operating income and changes in the components of working capital. First quarter 2004 cash flows from operations were negatively impacted by the increase in inventory levels as well as net changes in other components of working capital. Inventory increased by $30,346 in 2004 compared to $7,192 in 2003, primarily due to the growing demand of its Opteva and election systems products. Certain other assets and liabilities changed by $23,010 in 2004 compared to $61,453 in 2003. The primary component of this change from 2003 to 2004 pertained to a decrease in estimated income taxes due to the timing of federal tax payments for comparable periods. Other current assets increased by $10,371 in 2004 compared to a decrease of $11,425 in 2003 primarily due to the discontinuance of providing cash for the retail ATM program. The company began outsourcing the supply of cash for the retail ATM program late in 2003. Trade receivables increased by $1,208 in the first quarter of 2004 compared to $3,411 in 2003. Included in the March 31, 2004 trade receivables are amounts due from San Diego, Solano, and San Joaquin counties in California totaling approximately $38,000 related to election systems sales. While the company expects to collect these outstanding receivables, there is a risk of further delay or possible non-collection given the recent events surrounding the California Secretary of State’s action to revoke the conditional certification of AccuVote-TSX product used in the March 2, 2004 California primary election, as well as the certification of DESI’s other electronic voting products . If these receivables are ultimately determined to be uncollectible, they would then be written off. Accounts payable decreased by $18,560 in 2004 compared to $6,502 in the first quarter of 2003 due to timing of purchases and payments to suppliers. The increase in operating income partially offset some of the changes in working capital to positively affect cash flows for the first quarter 2004.

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DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q

ITEM 2.	MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued)

As of March 31, 2004
(Unaudited)
(Dollars in thousands, except per share amounts)

The company used $21,720 for investing activities during the first quarter 2004, a decrease of $6,900, or 24.1 percent over first quarter 2003. The decrease over the prior year quarter was primarily the result of lower levels of capital and rotables expenditures, which decreased by $6,823.

The company used $10,695 for financing activities during the first quarter 2004, a decrease of $77,096 or 87.8 percent compared to first quarter 2003. The decrease was primarily due to the cash inflows from net borrowings of $16,039 in the first quarter 2004 compared with cash outflows from net debt repayments of $70,625 in the first quarter 2003. These changes were partially offset by a $16,181 increase quarter over quarter in cash payments for the repurchase of common shares. In lieu of granting stock options in 2004 to certain key associates, the company granted restricted stock units in an effort to more directly link associate rewards to corporate performance. Stock options currently do not result in any expense; however, restricted stock units granted are expensed ratably over their vesting period. Restricted share grants are expected to negatively affect earnings per share by approximately $.01 in 2004

Contractual cash obligations with initial and remaining terms in excess of one year and contingent liabilities remained generally unchanged at March 31, 2004 compared to December 31, 2003.

In 2001, the company entered into a securitization agreement, which involved the sale of a pool of its lease receivables to a wholly owned, unconsolidated, qualified special purpose subsidiary, DCC Funding LLC (DCCF). The securitized pool of lease receivables was $37,667 at March 31, 2004, which is not recorded on the company’s condensed consolidated financial statements. The pool of receivables represents collateral for the 364-day facility agreement that funds the securitization. The balance of the 364-day facility agreement was $33,239 at March 31, 2004.

RESULTS OF OPERATIONS

First Quarter 2004 Comparisons with First Quarter 2003

Net Sales

Net sales for first quarter of 2004 totaled $498,255 and were $88,101 or 21.5 percent higher than net sales for first quarter of 2003. Financial self-service product revenue increased by $42,672 or 38.2 percent over the comparable period in 2003, primarily due to market and market share growth, and the benefits from the positive currency effects in EMEA and Brazil. Strong customer acceptance of the new Opteva product line during 2004 helped the company continue to gain global market share. Security product revenue increased by $9,006 or 18.6 percent over the first quarter of 2003, due primarily to increases in the retail, government and financial security markets as a result of growth in the market, complimented by growth resulting from strategic acquisitions and increased market share. Total service revenue for financial self-service and security solutions increased $28,582 or 11.8 percent over first quarter of 2003, as the company continued to expand its service customer base.

Election systems net sales of $14,873 increased by $7,841 or 111.5 percent over the first quarter of 2003. Despite the increase in election systems net sales quarter over quarter, purchasing delays resulting from ongoing political debates regarding electronic voting adversely affected the election systems business in the first quarter of 2004.

Gross Profit

Gross profit for the first quarter of 2004 totaled $140,027 and was $16,272 or 13.1 percent higher than gross profit in the first quarter of 2003. Product gross margin was 32.5 percent in the first quarter of 2004 compared to 36.8 percent in the comparable period of 2003. The decline in product gross margin was due to lower product margins in election systems, as well as pricing pressure on non-Opteva financial self-service product offerings and U.S. security products. This decline in product gross margin was partially offset by higher profit margins from Opteva financial self-service products. Service gross margin in the first quarter of 2004 decreased to 24.7 percent compared with 25.7 percent in the first quarter of 2003. Increased pricing pressure in Europe and Latin America, as well as a higher mix of installation and election systems service revenue, which carries lower margins, contributed to the decrease in service gross margin. This decrease in service gross margin was partially offset by improved service margins achieved in North America.

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DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q

ITEM 2.	MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued)

As of March 31, 2004
(Unaudited)
(Dollars in thousands, except per share amounts)

Operating Expenses

Total operating expenses were 19.3 percent of net sales, down from 20.2 percent in the first quarter of 2003. The improved leveraging of operating expenses as a percent of net sales was achieved due to aggressive cost controls on rapid sales growth.

Other Income (Expense)

Interest expense in the first quarter of 2004 decreased $835 or 29.4 percent compared with the first quarter of 2003 reflecting the decrease in interest rates quarter over quarter. First quarter 2004 miscellaneous, net decreased by $1,311 or 92.9 percent compared with the first quarter of 2003. The decrease was primarily due to improved foreign exchange results, mainly in Brazil and EMEA.

Net Income

Net income for the first quarter of 2004 was $29,169 and increased $3,269 or 12.6 percent over net income for the first quarter of 2003. The increase was primarily due to strong revenue performance and aggressive cost controls, partially offset by lower gross margins.

Segment Revenue and Operating Profit Summary

Diebold North America (DNA) first quarter 2004 net sales of $305,327 increased $43,412 or 16.6 percent over the first quarter 2003 net sales of $261,915. The increase in DNA net sales was due to increased product and service revenue from gains in market share and the continued favorable response to the Opteva financial self-service product line. Diebold International (DI) first quarter 2004 net sales of $178,055 increased by $36,848 or 26.1 percent compared with net sales in the comparable period of 2003 of $141,207. The increase in DI net sales was attributed to strong Asia-Pacific revenue growth of $10,122 or 32.0 percent, and higher revenue from Latin America and EMEA (the majority of the increase in revenue in Brazil and in EMEA was from positive currency impact). Election Systems (ES) first quarter 2004 net sales of $14,873 increased by $7,841 or 111.5 percent compared the first quarter of 2003 net sales of $7,032 due primarily to increased service revenue on existing contracts.

DNA operating profit in the first quarter of 2004 increased by $9,631 or 32.1 percent compared with the first quarter of 2003. The increase was primarily due to increased sales and efficiencies gained from various internal cost control initiatives. DI operating profit in the first quarter of 2004 decreased by $2,230 or 21.1 percent compared with the comparable period in 2003. The decrease was primarily due to lower gross margins. Operating profit in ES decreased by $4,604 or 967.2 percent, moving from an operating profit of $476 in the first quarter of 2003 to an operating loss of $4,128 in the first quarter of 2004. This decrease in ES operating income was a result of lower gross margins and higher operating expense levels in the election system’s business.

Refer to Note 9 to the condensed consolidated financial statements for further details of segment revenue and operating profit.

OUTLOOK

The following statements are based on current expectations. These statements are forward-looking and actual results may differ materially. These statements do not include the potential impact of any future mergers, acquisitions, disposals or other business combinations.

Expectations for the second quarter 2004 include:

•

Second quarter revenue is expected to increase 13 to 16 percent on a fixed exchange rate basis.

•		Financial self-service revenue growth of 8 to 11 percent, fixed rate.
•		Security growth of 9 to 12 percent, fixed rate.
•		Election systems revenue is expected to be $25 to $30 million for the second quarter.

•

Currency exchange is anticipated to be neutral to slightly favorable versus prior year.

•

Depreciation and amortization to be approximately $18 million.

•

An effective tax rate of approximately 32.0 percent.

•

An increase in pension expense of approximately $.01 per share in the second quarter of 2004 as compared to the second quarter of 2003.

•

EPS in the range of $.58 to $.62. This compares to $.57 in the second quarter of 2003, which included approximately $.03 per share gain from the early buy-out of leased ATM equipment by a major customer.

16

DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q

ITEM 2.	MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued)

As of March 31, 2004
(Unaudited)
(Dollars in thousands, except per share amounts)

Expectations for the full year 2004 include:

•

Revenue growth of 8 to 12 percent, on a fixed exchange rate basis.

•		Financial self-service revenue growth of 9 to 12 percent, fixed rate.
•		Security growth of 10 to 14 percent, fixed rate.
•		Election systems revenue is now anticipated to be in the range of $80 to $95 million. The company has reduced its revenue expectations as a result of delays in the implementation of electronic voting in Ohio. The total adjusted range includes $35.8 million for the voting contract in Brazil.

•

Positive currency impact of 1 to 2 percent versus prior year.

•

Depreciation and amortization of approximately $75 million.

•

An effective tax rate of approximately 32.0 percent.

•

Pension expense is expected to be $.04 per share higher in 2004, moving from $.01 per share in 2003 to $.05 per share in 2004.

•

EPS in the range of $2.58 to $2.66.

•

Research and development will be approximately 3.0 percent of revenue.

FORWARD-LOOKING STATEMENT DISCLOSURE

In the company’s written or oral statements, the use of the words “believes,” “anticipates,” “expects” and similar expressions is intended to identify forward-looking statements that have been made and may in the future be made by or on behalf of the company, including statements concerning future operating performance, the company’s share of new and existing markets, and the company’s short- and long-term revenue and earnings growth rates. Although the company believes that its outlook is based upon reasonable assumptions regarding the economy, its knowledge of its business, and on key performance indicators which impact the company, there can be no assurance that the company’s goals will be realized. The company is not obligated to report changes to its outlook. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. The company’s uncertainties could cause actual results to differ materially from those anticipated in forward-looking statements. These include, but are not limited to:

•

competitive pressures, including pricing pressures and technological developments;

•

changes in the company’s relationships with customers, suppliers, distributors and/or partners in its business ventures;

•

changes in political, economic or other factors such as currency exchange rates, inflation rates, recessionary or expansive trends, taxes and regulations and laws affecting the worldwide business in each of the company’s operations, including Brazil, where a significant portion of the company’s revenue is derived;

•

acceptance of the company’s product and technology introductions in the marketplace;

•

unanticipated litigation, claims or assessments;

•

ability to reduce costs and expenses and improve internal operating efficiencies;

•

variations in consumer demand for self-service technologies, products and services;

•

challenges raised about the reliability and security of the company’s election systems products, including the risk that such products will not be certified for use or will be decertified; and,

•

changes in laws regarding the company’s election systems products and services.

17

DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q
As of March 31, 2004
(Unaudited)

ITEM 3.	QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK (Dollars in thousands)

The company is exposed to foreign currency exchange rate risk inherent in its international operations denominated in currencies other than the U.S. dollar. A hypothetical 10 percent unfavorable movement in the applicable foreign exchange rates would have resulted in a decrease in 2004 year-to-date operating profit of approximately $684. The sensitivity model assumes an instantaneous, parallel shift in the foreign currency exchange rates. Exchange rates rarely move in the same direction. The assumption that exchange rates change in an instantaneous or parallel fashion may overstate the impact of changing exchange rates on amounts denominated in a foreign currency.

The company’s risk management strategy uses derivative financial instruments such as forwards to hedge certain foreign currency exposures. The intent is to offset gains and losses that occur on the underlying exposures, with gains and losses on the derivative contracts hedging these exposures. The company does not enter into derivatives for trading purposes.

The company manages interest rate risk with the use of variable rate borrowings under its committed and uncommitted credit facilities and interest rate swaps. Variable rate borrowings under the credit facilities totaled $200,409 at March 31, 2004. A one percent increase or decrease in interest rates would have resulted in an increase or decrease in year-to-date interest expense of approximately $500. The company had no derivative contracts hedging interest rate risk as of March 31, 2004.

ITEM 4.	CONTROLS AND PROCEDURES

The company evaluated the design and operation of its disclosure controls and procedures to determine whether they are effective in ensuring that the disclosure of required information is timely made in accordance with the Exchange Act and the rules and forms of the Securities and Exchange Commission. This evaluation was made under the supervision and with the participation of management, including the company’s principal executive officer and principal financial officer for the quarter ended March 31, 2004. The principal executive officer and principal financial officer have concluded, based on their review, that the company’s disclosure controls and procedures, as defined at Exchange Act Rules 13a-15(e) and 15d-15(e), are effective to ensure that information required to be disclosed by the company in reports that it files under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission rules and forms. No significant changes were made to the company’s internal control over financial reporting that occurred during the company’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the company’s internal control over financial reporting.

DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q
PART II. OTHER INFORMATION (Continued)

ITEM 4.	SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

The Registrant’s annual meeting of shareholders was held on April 22, 2004. Each matter voted upon at such meeting and the number of shares cast for, against or withheld, and abstained are as follows:

1.

Election of Directors

2.

Ratification of Appointment of KPMG LLP as Independent Auditors for 2004

There were no broker non-votes.

ITEM 6.	EXHIBITS AND REPORTS ON FORM 8-K

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DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q
PART II. OTHER INFORMATION (Continued)

ITEM 6.	EXHIBITS AND REPORTS ON FORM 8-K

20

DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q

DIEBOLD, INCORPORATED AND SUBSIDIARIES
FORM 10-Q

23