Title of each class
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Trading Symbol(s)
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Name of each exchange on which registered
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N/A
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N/A
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N/A
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Exhibit No.
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Document Description
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Exhibit 99.1
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Fourth Addendum to Appendix A of Fourth Amended and Restated Service Agreement
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1. |
Amendments. Set forth below are revisions to existing Performance Standards,
all of which shall be incorporated into Appendix A to the Agreement.
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Service
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Performance Standard
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Measuring Period
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Amended/
Added |
Data Processing
• Manage all aspects of processing platform(s), including day to day operation, backups and maintenance, and disaster recovery
• Provide a 24 X 7 control center/help desk facility to monitor and manage data processing operations on behalf of Bank
• Ensure availability of the Enterprise Data Warehouse (“EDW”). The EDW is used to compile and store all data generated as part of operations of the
bank.
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N/A
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N/A
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Amended Service Description
|
Data Processing
• Manage all aspects of processing platform(s), including day to day operation, backups and maintenance, and disaster recovery
• Provide a 24 X 7 control center/help desk facility to monitor and manage data processing operations on behalf of Bank
• Ensure availability of the Enterprise Data Warehouse (“EDW”). The EDW is used to compile and store all data generated as part of operations of the
bank.
|
Deliver EDW data and make it available for consumption on the required contractual source file frequency within forty eight (48) hours.
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M
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Amended
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