UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

FORM 8-K

 

 

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of the Securities Exchange Act of 1934

 

Date of Report (Date of earliest event reported): February 28, 2017

 

 

Twilio Inc.

(Exact name of registrant as specified in its charter)

 

 

Delaware

 

001-37806

 

26-2574840

(State or other jurisdiction
of incorporation)

 

(Commission
File Number)

 

(IRS Employer
Identification No.)

 

375 Beale Street, Third Floor
San Francisco, California 94105

(Address of principal executive offices) (Zip Code)

 

(415) 390-2337

(Registrant’s telephone number, including area code)

 

Not applicable

(Former name or former address, if changed since last report)

 

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

 

o        Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

 

o        Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

 

o        Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

 

o        Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 

 

 


 

Item 5.02                                            Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.

 

Appointment of George Hu as Chief Operating Officer

 

On February 28, 2017, Twilio Inc.  (the “Company” or “Twilio”) hired George Hu to be its Chief Operating Officer.

 

Mr. Hu is a key hire for Twilio due to his global operational experience at high-growth cloud-based companies.  During a 13-year career at Salesforce, Mr. Hu served four years as chief operating officer where he owned all major shared operational functions for the company.  He also served in a variety of other management roles including vice president of product marketing, senior vice president of applications, executive vice president of products, and chief marketing officer. After leaving Salesforce at the end of 2014, Mr. Hu founded a workplace feedback startup called Peer that was acquired by Twitter in 2016. Mr. Hu holds a bachelor’s degree in economics from Harvard College and a master’s degree in business administration from the Stanford Graduate School of Business.

 

Mr. Hu is not a party to any transaction, or any proposed transaction, required to be disclosed pursuant to Item 404(a) of Regulation S-K.

 

In connection with Mr. Hu’s appointment as Chief Operating Officer, the Company entered into an offer letter with Mr. Hu, pursuant to which Mr. Hu is employed “at will” until his employment is terminated by either party. Under the terms of the offer letter, Mr. Hu will receive an annual base salary of $600,000.

 

On February 28, 2017, the Compensation Committee of the Board of Directors of the Company (the “Board”) granted Mr. Hu a time-based stock option for 900,000 shares of the Company’s Class A common stock vesting over four years, three performance-based stock options for an aggregate of 555,000 shares of the Company’s Class A common stock, each with a per share exercise price equal to the closing price of the Company’s Class A common stock on the date of grant, and a time-based restricted stock unit grant for 100,000 shares vesting over four years.  Each equity grant is subject to the terms and conditions of the Company’s 2016 Stock Option and Incentive Plan (the “2016 Plan”) and the applicable form of award agreement thereunder.

 

The award agreement for the time-based stock option and restricted stock units provide that if Mr. Hu’s employment is terminated by the Company for any reason other than for Cause (as such term is defined in Mr. Hu’s offer letter), death or disability or Mr. Hu resigns for Good Reason (as such term is defined in Mr. Hu’s offer letter), in any case, within the first two years of his employment with the Company, then, subject to Mr. Hu’s delivery of an effective release of claims, the grants shall be accelerated to the extent necessary to cause 50% of the original number of shares subject thereto to be vested on the date of such termination.

 

The performance-based stock options are divided into three separate stock option grants of 185,000 shares each.  Each such performance-based stock option will only begin to vest if certain metrics tied to the Company’s revenue are achieved by a specified date. If the conditions applicable to a performance-based stock option are met, then the performance-based stock option will immediately vest with respect to 50% of the shares subject thereto and thereafter time-vest over 24 months with respect to the other 50% of the shares subject thereto.  If the applicable revenue metric is not achieved by the applicable deadline, then the relevant performance-based stock option will be forfeited at that time.

 

The stock option agreements for the performance-based stock options provide that if Mr. Hu’s employment is terminated by the Company for any reason other than for Cause, death or disability or Mr. Hu resigns for Good Reason, in any case, within the first two years of his employment with the Company, then, subject to Mr. Hu’s delivery of an effective release of claims, each performance-based stock option shall be accelerated to the extent that the applicable Company revenue metrics are within a certain percentage of attainment at such time.  Upon a change in control of the Company, the applicable performance metric will be deemed met with respect to any outstanding performance-based options, such that 50% of the shares subject thereto will vest and the other 50% of the shares subject thereto will be subject to time-based vesting in 24 equal monthly installments thereafter, subject to Mr. Hu’s continued employment with the Company or its successor through each applicable vesting date.

 

2


 

It is expected that Mr. Hu’s experience and expertise with global operational roles at high-growth cloud-based companies will help the Company achieve significant value over the long term, and accordingly, a significant portion of Mr. Hu’s initial equity grant is tied to specific performance metrics, that are closely aligned with creating shareholder value.

 

Mr. Hu is also eligible to participate in the Company’s previously disclosed Executive Severance Plan for the duration of his employment with the Company; provided, that “Cause” and “Good Reason” for purposes of the Executive Severance Plan shall be as defined in Mr. Hu’s offer letter.  In addition, Mr. Hu has entered into the Company’s standard form of Proprietary Information, Inventions, Non-Competition and Non-Solicitation Agreement.

 

The foregoing descriptions are qualified in their entirety by reference to the full text of the Offer Letter attached hereto as Exhibit 10.1, which is incorporated herein by reference.

 

On March 1, 2017, the Company also issued a press release related to Mr. Hu’s appointment described above, which is attached hereto as Exhibit 99.1 and is incorporated herein by reference.

 

Item 9.01                                            Financial Statements and Exhibits.

 

(d)     Exhibits.

 

Exhibit
Number

 

Description

 

 

 

10.1

 

Offer Letter

 

 

 

99.1

 

Press Release, dated March 1, 2017

 

3


 

SIGNATURES

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

 

TWILIO INC.

 

 

Date: March 3, 2017

By:

/s/ Lee Kirkpatrick

 

Name:

Lee Kirkpatrick

 

Title:

Chief Financial Officer

 

4

Exhibit 10.1

 

 

 

Mr. George Hu

 

Dear George,

 

On behalf of Twilio Inc., a Delaware corporation (the “Company” or “us”), I am pleased to offer you the position of Chief Operating Officer of the Company. Speaking for myself, as well as the other members of the Company’s management team, we are all very impressed with your credentials and we look forward to your future success in this position.

 

The terms of your new position with the Company are as set forth below:

 

1.                                       Position . You will be the Chief Operating Officer (“COO”) of the Company and you shall report only to the Company’s Chief Executive Officer (“CEO”). As COO, you shall initially be responsible for the Company’s strategic planning processes and operational cadence, for the Company’s commercial activities, including GTM (sales and marketing), and for corporate development and business development, all on a global basis. Sales, Marketing, Corporate Development, and Business Operations shall report to you. Over time, it is expected that your responsibilities will increase to encompass a wider range of the Company’s operational functions. You will work out of the Company’s offices in San Francisco, California.

 

You agree that to the best of your ability and experience you will at all times loyally and conscientiously perform all of the duties and obligations required of you pursuant to the terms hereof, and to the reasonable satisfaction of the Company. During the term of your employment, you further agree that you will devote all of your business time and attention to the business of the Company and you will not directly or indirectly engage or participate in any business that is competitive in any manner with the business of the Company.

 

Notwithstanding the foregoing, you may serve on other for-profit companies’ boards of directors and/or advisory boards, providing the for-profit companies do not compete with the Company, you are able to perform all of your duties under this letter agreement, and the Company approves in writing, which approval shall not be unreasonably withheld or delayed. For the avoidance of doubt, the Company acknowledges that you currently serve on the Plangrid, Inc. board of directors, which is hereby approved. In addition, providing you are able to perform all of your duties under this letter agreement, you may teach, lecture, manage your family investments and participate in any volunteer, non-profit, religious, civic, or cultural activities, including service on any non-profit board. You may also own up to one percent (1%) of any public company and participate as a limited partner in any investment fund or vehicle, without regard to the competitive nature of the enterprises or portfolio companies, providing that you have no active role in the enterprises or portfolio companies.

 


 

2.                                  Start Date . You will commence your new position with the Company on February 28, 2017 (the “Start Date”).

 

3.                                  Proof of Right to Work . For purposes of federal immigration law, you will be required to provide to the Company documentary evidence of your identity and eligibility for employment in the United States. Such documentation must be provided to us within three (3) business days of your Start Date, or our employment relationship with you may be terminated.

 

4.                                  Compensation .

 

a.               Base Salary. You will receive a gross base annual salary, subject to normal payroll taxes and withholdings, of $600,000 (“Base Salary”). Although calculated on an annual basis, your Base Salary will be payable in equal installments on a semi-monthly basis on the 15th and the 30th (or last day of the month, if not applicable) of each month pursuant to the Company’s regular payroll policy.

 

b.               Time-Based Options . Subject to approval by unanimous written consent (“UWC”) of the Board or the Compensation Committee of the Board (the “Compensation Committee”) with such UWC to be provided to the Board or Compensation Committee by no later than close of business on your Start Date, you will be granted an option to purchase 900,000 shares (“Shares”) of the Company’s Class A Common Stock (the “First Option”), at a per share exercise price equal to the fair market value of a share of the Company’s Class A Common Stock on the date that your First Option is granted. The First Option shall have a seven-year term. Twenty-five percent (25%) of the Shares subject to the First Option shall vest on the first anniversary of your Start Date and the remaining Shares subject to the First Option shall vest in equal monthly installments over the following three years, subject to your continued service through each vesting date, but in all cases, subject to the terms of this letter agreement. We will recommend to the Board that your First Option be classified as an “incentive stock option” within the meaning of Section 422 of the U.S. Internal Revenue Code of 1986, as amended (the “Code”), to the maximum extent permissible under the Code. The First Option will be subject to the terms and conditions of the Company’s 2016 Stock Option and Incentive Plan (the “Plan”) and the applicable form of stock option agreement (“SOA”) thereunder, which you will be required to sign as a condition to receiving your First Option. Both the Plan and SOA shall be in substantially the same forms filed with the Securities and Exchange Commission, but the terms of the form SOA shall be modified, as necessary, to include and conform to the terms of this letter agreement.

 


 

If your employment is (i) terminated by us for any reason other than your death, disability or for Cause (as “Cause” is defined below) or (ii) terminated by you for Good Reason (as “Good Reason” is defined below), in any case, within the first two years of your employment with us, then subject to your delivery and non-revocation, within 60 days after the termination of your employment, of a release of claims in favor of the Company and its affiliates, which release shall be negotiated in good faith with you and shall contain customary carve outs, including carve outs for all of your rights to indemnification and insurance coverage (the “Release Requirement”), the First Option shall be accelerated with respect to a number of shares sufficient for 50% of the total grant (450,000 Shares) to be fully vested as of the date of your termination of employment.

 

In addition, the SOAs for the First Option, the Performance Options described below, and any other options later granted to you, if any, (whenever granted by the Board or Compensation Committee) shall provide that, with respect to each option, (i) in all circumstances, the post-termination of employment exercise period for all of your vested shares shall be no less than three months after your employment termination date (but in no event later than the original term of the applicable option); (ii) if your employment is terminated by us without Cause or by you for Good Reason, then subject to the Release Requirement, the post-termination exercise period for all of your vested shares shall be extended to 18 months following the date of your termination of employment (but in no event later than the original term of the applicable option); and (iii) the definition of “Cause” shall be the definition of “Cause” used in this letter agreement.

 

c.                Performance-Based Options . Subject to approval by UWC of the Board or the Compensation Committee with such UWC to be provided to the Board or Compensation Committee by no later than close of business on your Start Date, you will also be granted three options to purchase an aggregate of 555,000 shares of the Company’s Class A Common Stock (collectively, the “Performance Options” and each, a “Performance Option”), at a per share exercise price equal to the fair market value of a share of the Company’s Class A Common Stock on the date that your Performance Options are granted. Each Performance Option will have a seven year term. Each Performance Option will be an option to purchase 185,000 shares of the Company’s Class A Common Stock. The Performance Options will only begin to vest if certain performance conditions are

 


 

met by a specified date, as set forth in Exhibit A attached hereto. For the avoidance of doubt, each of the three Performance Options will have separate performance conditions. If the conditions applicable to a Performance Option are met, then 50% of the shares of Company’s Class A Common Stock subject to the applicable Performance Option will vest when the performance conditions are first met and the remaining 50% of the shares subject to the applicable Performance Option will vest in 24 equal monthly installments thereafter, subject to your continued service with us through each vesting date. The Performance Options will be subject to the terms and conditions of the Plan and the SOAs thereunder, which you will be required to sign as a condition to receiving your Performance Options (with the SOA to be in substantially the same form as filed with the Securities and Exchange Commission, but the terms of the form SOA shall be modified, as necessary, to include and conform to the terms of this letter agreement).

 

In the event of a Sale Event (as defined in the Plan) while you are still employed by us, any part of the Performance Options that remain outstanding and unvested immediately prior to such Sale Event shall be deemed to have satisfied the applicable performance conditions as of immediately prior to the Sale Event, such that (i) 50% of the then unvested shares subject to the outstanding Performance Option(s) shall vest on the date of such Sale Event and (ii) the remaining 50% of the then unvested shares subject to the outstanding Performance Option(s) will be subject to time-based vesting in 24 equal monthly installments commencing on the date of such Sale Event, subject to your continued employment with us or our successor.

 

Notwithstanding any other term in this letter agreement, if (A) your employment is (i) terminated by us for any reason other than your death, disability or for Cause or (ii) terminated by you for Good Reason, in either case, within the first two years after your Start Date and (B) you are within 15% of attaining the applicable performance condition for one or more of the Performance Options as of the end of the quarter that ended immediately prior to the quarter in which such termination occurs, then, subject to the Release Requirement, the vesting of all of the shares subject to the applicable Performance Option(s) that are within 15% of attaining the applicable performance condition shall be 100% accelerated and fully vested and exercisable as of your date of termination.

 

d.               Restricted Stock Units : Subject to approval by UWC of the Board or the Compensation Committee with such UWC to be provided to the Board or Compensation Committee by no later than the close of business on your Start Date, you will be granted restricted stock

 


 

units for 100,000 shares of the Company’s Class A Common Stock (the “RSUs”). Twenty-five percent (25%) of the RSUs shall vest on the first anniversary of your Start Date and the remaining RSUs shall vest in equal quarterly installments over the following three years, subject to your continued service through each vesting date, but in all cases, subject to the terms of this letter agreement. The RSUs will be subject to the terms and conditions of the Plan and the applicable form of restricted stock unit agreement (“RSA”) thereunder, which you will be required to sign as a condition to receiving the RSUs. Both the Plan and RSA shall be in substantially the forms filed with the Securities and Exchange Commission, but the terms of the form RSA shall be modified, as necessary, to include and conform to the terms of this letter agreement.

 

If your employment is (i) terminated by us for any reason other than your death, disability or for Cause or (ii) terminated by you for Good Reason, in any case, within the first two years of your employment with us, then subject to the Release Requirement, the RSUs shall be accelerated with respect to a number of shares sufficient for 50% of the total grant (50,000 shares) to be fully vested as of the date of your termination of employment.

 

e.                Definition of Cause: For purposes of this letter agreement, “Cause” shall mean only the occurrence of any one or more of the following events: (i) your willful and repeated conduct constituting a material act of misconduct in connection with the performance of your duties, including, without limitation, misappropriation of funds or property of the Company or any of its subsidiaries or affiliates other than the occasional, customary and de minimis use of Company property for personal purposes; (ii) your conviction of, or plea of guilty or no contest to, any felony or any crime involving moral turpitude, deceit, dishonesty or fraud; (iii) your continued failure to attempt to make a good faith effort to perform your duties to the Company (other than by reason of your physical or mental illness, incapacity or disability, or as a result of a leave of absence approved in writing by the Company or authorized by law); (iv) your material breach of any of the provisions contained in the Proprietary Information, Inventions, Non-Competition and Non-Solicitation Agreement entered into between you and the Company; (v) your material violation of the Company’s written employment policies regarding anti-harassment or the Foreign Corrupt Practices Act; or (vi) your failure to reasonably cooperate with a bona fide internal investigation or an investigation by regulatory or law enforcement authorities, after being instructed in writing by the Company to cooperate, or your willful destruction or willful failure to preserve documents or other materials known to be relevant to such investigation after the Company has instructed you in writing to

 


 

preserve such documents, or your instruction to others not to cooperate with, or not to produce documents or other materials in connection with, such investigation; provided that, except in the case of clause (ii), the Company provides you with written notice of the circumstances it believes constitute “Cause” and you fail to cure such circumstances within 30 days thereafter, and further providing, if you cure such circumstances, “Cause” shall not exist in that instance.

 

f.                 Definition of Good Reason: For purposes of this letter agreement, “Good Reason” and “Good Reason Process” shall have only the meanings given such terms in the Company’s Executive Severance Plan (the “Severance Plan”) (meaning Severance Plan Section 2(j)(i)-(iv) and the sentence following 2(j)(iv) (but not the reference to a “change in the reporting relationship” in such sentence) and Section 2(k) shall apply to the definition of Good Reason in this letter agreement) plus the following two additional clauses to Section 2(j): (v) any requirement by the Company that you report to someone other than the Company’s CEO; provided, that this clause shall not be triggered in the event the Company undergoes a Sale Event and you continue to report to the same person post-Sale Event who you reported to before the Sale Event; and (vi) a material breach by the Company of a material term of this letter agreement or of an equity award agreement between you and the Company. For the avoidance of doubt, the two additional clauses above are subject to satisfaction of the Good Reason Process (as defined in the Severance Plan). In addition, the following modification to the Severance Plan shall apply to you: clause (v) of the definition of “Good Reason Process” in the Severance Plan shall be revised to change 30 days to 90 days.

 

5.                                                Severance . You shall be a “Covered Executive” for purposes of the Severance Plan and you shall be eligible for severance benefits thereunder; provided that (a) “Cause” and “Good Reason” for purposes of the Severance Plan as it applies to you shall be only as defined in this letter agreement; (b) you shall be a participant (i.e., a “Covered Executive”) in the Severance Plan for the entire time of your employment with the Company; and (c) Section 17 of the Severance Plan shall not apply to you.

 

6.                                       Expenses . You shall receive reimbursement for all reasonable expenses that you incur in connection with the performance of your duties for the Company. You will be reimbursed for such expenses in compliance with the Company’s policies and guidelines so long as you provide receipts.

 

7 .                                       Paid Time Off/Vacation . Due to the Company’s dynamic environment, it does not have a formal vacation or paid time off policy. Paid time for vacation may be taken as needed with the approval of your supervisor. There is no minimum or maximum amount of time given and

 


 

employees do not earn a specific amount of paid time off. It is expected that employees will take time off as needed but not to the point where productivity is adversely affected. Since the Company does not have a formal vacation policy and time off is not earned or tracked, there will be no pay-out of vacation upon separation from employment.

 

8.                                       Proprietary Information and Inventions Agreement . Your acceptance of this offer and commencement of employment with the Company is contingent upon the execution and delivery to the Company of the Company’s Proprietary Information, Inventions, Non-Competition and Non-Solicitation Agreement, as amended, a copy of which is hereto at Exhibit B for your review and execution (the “PIIA”).

 

9.                                       At-Will Employment . Your employment with the Company will be on an “at will” basis, meaning that either you or the Company may terminate your employment at any time for any reason or no reason, without further obligation or liability, providing that, in all cases, you and the Company abide by the terms of this letter agreement. This is the full and complete agreement between you and the Company on this term. Although your job duties, title, reporting relationship, compensation and benefits, as well as the Company’s personnel policies and procedures, may change from time to time, subject in all cases, to the Good Reason clause in this letter agreement, the “at will” nature of your employment may only be changed in an express written agreement signed by you and a duly authorized officer of the Company.

 

10.                                Miscellaneous .

 

(i)                                 You represent and warrant that you are not subject to any agreement or understanding with any current or prior employer or business (or any other entity or person) which would, in any manner, preclude you from fulfilling any of the duties or obligations you would have with the Company or which would result in any additional payment from the Company.

 

(ii)                              You agree that no agreements or representations, verbal or written, with respect to the subject matter of our offer have been made to you other than those set forth in this letter, and/or referenced in this letter. To the extent any such agreements or representations were made, this letter agreement, and the documents referenced in this letter agreement, such as your equity agreements, supersede any and all previous offers, statements, agreements and representations made to you in the course of discussions and negotiations for this offer. Changes to the terms of this letter agreement require a written modification signed on behalf of the Company.

 

(iii)                           The Company shall provide you administrative support customary for your position.

 


 

(iv)                               Following a Sale Event, you shall not be required to travel on behalf of the Company (or its successor) in excess of 30% of the business days in any calendar quarter, and a requirement by the Company (or its successor) (following a Sale Event) that you travel on behalf of the Company (or its successor) in excess of 30% of the business days in a calendar quarter, shall be a material breach of this letter agreement, subject, in all cases, to the Good Reason Process.

 

11.                                Company Benefits . You may participate in the Company’s employee benefit plans to the fullest extent permitted by the Company’s employee benefit plans, including, without limitation, the Company’s medical, dental and vision plans.

 

12.                                Attorneys’ Fees . The Company shall pay all of the attorneys’ fees you incur in connection with the negotiation and review of this letter agreement and related agreements, up to a maximum amount of $25,000.

 

13.                                Indemnification Agreement . Contemporaneously with entering into this letter agreement, you and the Company shall enter into the indemnification agreement (the “Indemnification Agreement”) attached as Exhibit C to this letter agreement.

 

14.                                Insurance Coverage . At all times during and after your employment, you shall be a named insured on the Company’s directors and officers (“D&O”) liability insurance policy(ies), errors and omissions insurance policy(ies) and employment practices liability insurance policy(ies).

 

15.                                No Mitigation . You shall have no duty to mitigate any breach by the Company of this letter agreement. In addition, you shall receive all of the severance pay, equity acceleration and other benefits set forth in this letter agreement whether or not you obtain and/or are working for another employer and/or performing consulting work.

 

16.                                IRC §§ 409A and 280G . Section 11 of the Severance Plan regarding Code Section 409A and Section 8 of the Severance Plan regarding Section 280G are specifically incorporated herein by reference.

 

[Signature Page Follows]

 


 

We are all delighted to be able to extend you this offer and look forward to working with you. To indicate your acceptance of the Company’s offer as set forth above, please sign and date this letter in the space provided below and return it to me, along with a signed and dated copy of the PIIA and the Indemnification Agreement. This letter agreement, including the exhibits hereto, together with the PIIA, stock option agreements, restricted stock unit agreement (and notices of equity grants), Indemnification Agreement, and Severance Plan referenced in this letter agreement, set forth the terms of your employment with the Company and supersede any prior representations or agreements, whether written or oral. This letter agreement may not be modified or amended except by a written agreement, signed by the Company and by you.

 

 

Very truly yours,

 

ACCEPTED AND AGREED:

 

 

 

 

 

 

TWILIO INC.

 

GEORGE HU

 

 

 

By:

/s/ Karyn Smith

 

 

/s/ George Hu

 

Karyn Smith

 

 

 

 

 

 

 

 

 

General Counsel

Date:

2/28/2017

 

Exhibit 99.1

 

Twilio Welcomes George Hu as Chief Operating Officer

 

SAN FRANCISCO — March 1, 2017 — Twilio Inc. (NYSE: TWLO), the leading cloud communications platform company, today announced that former Salesforce COO George Hu has joined the company as its chief operating officer, reporting to CEO Jeff Lawson. Hu will be responsible for Twilio’s overall operational execution and go-to-market activities.

 

“George helped build Salesforce into the leading cloud SaaS and platform company, growing it to more than $5 billion in revenue during his tenure,” said Jeff Lawson, Twilio co-founder, chairman and CEO. “I’m excited to have George’s operational expertise and go-to-market skills helping us reach Twilio’s next stage of growth.”

 

“I’m incredibly excited to join Jeff and the Twilio team in leading the transformation of communications in today’s API-driven world,” said Hu. “I see this as a massive opportunity that has the power to change how every company engages with its customers and employees, limited only by the imagination of developers and businesses in every industry and market globally.”

 

During his 13-year career at Salesforce, Hu served 4 years as chief operating officer where he owned all major shared operational functions for the company.  He also served in a variety of other management roles including vice president of product marketing, senior vice president of applications, executive vice president of products, and chief marketing officer. After leaving Salesforce at the end of 2014, Hu founded a workplace feedback startup called Peer that was acquired by Twitter in 2016.

 

Prior to joining salesforce.com, Hu held product management and strategic consulting roles at North Point Communications and Boston Consulting Group. He holds a bachelor’s degree in economics from Harvard College and a master’s degree in business administration from the Stanford Graduate School of Business. In 2010, Hu was named a Young Global Leader by the World Economic Forum.

 

Source: Twilio Inc.

 

About Twilio

 

Twilio’s mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice and video capabilities directly into their software applications. Founded in 2008, Twilio has over 700 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Madrid, Malmö (Sweden), Mountain View, Munich, New York City, Singapore, and Tallinn (Estonia).