As filed with the Securities and Exchange Commission on July 24, 2007

Registration No. 333-143966


UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 


AMENDMENT No. 1

TO

FORM S-4

REGISTRATION STATEMENT

UNDER

THE SECURITIES ACT OF 1933

 

 


VISA INC.

(Exact name of Registrant as specified in its charter)

 

Delaware   7389   26-0267673

(State or other jurisdiction of

incorporation or organization)

 

(Primary Standard Industrial

Classification Code Number)

 

(I.R.S. Employer

Identification Number)

 


P.O. Box 8999

San Francisco, California 94128-8999

(415) 932-2100

(Address, including zip code, and telephone number, including area code, of Registrant’s principal executive offices)

Joseph W. Saunders

Chief Executive Officer and Chairman of the Board of Directors

Visa Inc.

P.O. Box 8999

San Francisco, California 94128-8999

(415) 932-2100

(Name, address, including zip code, and telephone number, including area code, of agent for service)

 


With copies to:

Kevin Keogh

Mark L. Mandel

S. Ward Atterbury

White & Case LLP

1155 Avenue of the Americas

New York, New York 10036

(212) 819-8200

 


Approximate date of commencement of the proposed sale of the securities to the public: At the restructuring closing date described herein, which is expected to occur as soon as practicable after the effective date of this registration statement and the satisfaction or waiver of all conditions to the closing of the restructuring.

If the securities being registered on this Form are being offered in connection with the formation of a holding company and there is compliance with General Instruction G, check the following box.   ¨

If this Form is filed to register additional securities for an offering pursuant to Rule 462(b) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering.   ¨

If this Form is a post-effective amendment filed pursuant to Rule 462(d) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering.   ¨

 


The Registrant hereby amends this Registration Statement on such date or dates as may be necessary to delay its effective date until the Registrant shall file a further amendment which specifically states that this Registration Statement shall thereafter become effective in accordance with Section 8(a) of the Securities Act of 1933, as amended, or until the Registration Statement shall become effective on such date as the Commission, acting pursuant to said Section 8(a), may determine.

 



EXPLANATORY NOTE

This Amendment is being filed solely for the purpose of filing Exhibits 3.1(c), 10.2, 10.3, 10.10, 10.12, 10.13, 10.14, 10.17, 10.20 and 10.21. No change is made to the proxy-statement prospectus constituting Part I of the Registration Statement or Items 20 and 22 of Part II of the Registration Statement.

PART II

INFORMATION NOT REQUIRED IN PROSPECTUS

Item 21. Exhibits and Financial Statement Schedules.

 

(a) Exhibits

 

Exhibit

Number

 

Description of Documents

  2.1   Global Restructuring Agreement, by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc., Visa Europe Limited, Visa Canada Association, Visa Asia Pacific, Visa Latin America. Included as Annex A to the proxy statement-prospectus that forms a part of this Registration Statement. We agree to furnish supplementally a copy of any omitted exhibit or schedule to the Securities and Exchange Commission upon request. A list identifying the contents of the omitted exhibits and schedules is included at the end of the table of contents of the Global Restructuring Agreement at Annex A.**
  3.1(a)   Amended and Restated Certificate of Incorporation of Visa Inc. Included as Annex C to the proxy statement-prospectus which forms a part of this Registration Statement.**
  3.1(b)   Amended and Restated Bylaws of Visa Inc. Included as Annex D to the proxy statement-prospectus which forms a part of this Registration Statement.**
  3.1(c)   Certificate of Incorporation of Visa Inc. (in effect at signing)
  3.1(d)   Bylaws of Visa Inc. (in effect at signing)**
  4.1   Form of stock certificate of Visa Inc.*
  4.2   Except as set forth in Exhibit 4.1 above, the instruments defining the rights of holders of long-term debt securities of Visa Inc. and its subsidiaries have been omitted (1)
  5.1   Opinion of White & Case LLP as to the legality of the securities being registered*
  8.1   Opinion of White & Case LLP regarding certain U.S. federal income tax matters*
10.1   Settlement Agreement, dated June 4, 2003, by and among Visa U.S.A. Inc. and Wal-Mart, Limited Brands, Sears, Safeway, Circuit City, National Retail Federation, Food Market Institute, International Mass Retail Association and Bernie’s Army-Navy Store**
10.2   Master Agreement, with effective date of January 1, 2005, and as amended and supplemented on March 31, 2005, June 15, 2005, June 30, 2005, November 9, 2005, August 11, 2006, and March 1, 2007, by and between JP Morgan Chase Bank NA and Visa U.S.A. Inc.
10.3   Amended and Restated Agreement, with effective date of January 1, 2006, and as amended June 22, 2007, by and among Bank of America NA, MBNA America and Visa U.S.A. Inc.
10.4   Form of Indemnification Agreement*
10.5   Visa Inc. 2007 Equity Incentive Compensation Plan. Included as Annex L to the proxy statement-prospectus which forms a part of this Registration Statement.**

 

II-1


Exhibit

Number

  

Description of Documents

10.6    Letter of Employment, dated June 4, 2007, by and between Joseph Saunders and Visa International Service Association**
10.7    Visa U.S.A. Long Term Incentive Plan for fiscal 2006**
10.8    Visa Incentive Plan for fiscal 2006 (for employees of Visa U.S.A.)**
10.9    Visa Excess Retirement Plan, amended and restated effective as of June 1, 2005**
10.10    Visa 2005 Deferred Compensation Plan, effective as of January 1, 2005
10.11    Visa Excess Thrift Plan, amended and restated effective as of June 1, 2005**
10.12    Judgment Sharing Agreement among Defendants in the AMEX case by and between Visa U.S.A. Inc. and the signatory banks thereto
10.13    Form of Interchange Judgment Sharing Agreement among Visa Inc. and the other parties thereto
10.14   

Form of Loss Sharing Agreement by and among Visa U.S.A. Inc., Visa International Service Association, Visa Inc. and each Member of Visa U.S.A. Inc. that executes and delivers a counterpart signature page to the agreement

10.15    Form of Escrow Agreement among Visa Inc., Visa U.S.A. Inc. and the escrow agent**
10.16    Form of First Restated Visa U.S.A. Inc. bylaws**
10.17    Form of Framework Agreement among Visa Inc., Visa Europe Limited, Inovant LLC, Visa International Services Association and Visa U.S.A. Inc.
10.18    Form of Litigation Management Agreement by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc. and the other signatories thereto*
10.19    Form of Visa Europe Put-Call Option Agreement by and among Visa Inc. and Visa Europe Limited. Included as Annex B to the proxy statement-prospectus, which forms part of this registration statement.**
10.20    Office Lease, with effective date of April 18, 1991, and as amended on May 14, 1992, September 1, 1995, July 1, 1998, and April 8, 2004, by and between Visa U.S.A. Inc. and Landlord
10.21    Data Center Lease, with effective date of April 18, 1991, and as amended on April 8, 2004, by and between Visa U.S.A. Inc. and Landlord
21.1    List of subsidiaries of Visa Inc.**
23.1    Consent of KPMG LLP (United States), Independent Registered Public Accounting Firm**
23.2    Consent of KPMG LLP (United States), Independent Registered Public Accounting Firm**
23.3    Consent of KPMG LLP (Canada), Independent Registered Public Accounting Firm**
23.4    Consent of KPMG LLP (United States), Independent Registered Public Accounting Firm**
23.5    Consent of White & Case LLP (included as part of Exhibit 5.1)*
23.6    Consent of White & Case LLP (included as part of Exhibit 8.1)*
24    Power of Attorney**

Portions of this exhibit were omitted and have been filed separately with the Secretary of the Securities and Exchange Commission pursuant to the Registrant’s application requesting confidential treatment under Rule 406 of the Securities Act.

 

II-2


* To be filed by amendment.
** Previously Filed.

 

(1) We agree to furnish to the SEC, upon request, a copy of each instrument with respect to issuances of long-term debt of Visa Inc. and its subsidiaries.

 

(b) Financial Statement Schedules—see page F-58.

 

II-3


SIGNATURES

Pursuant to the requirements of the Securities Act of 1933, the registrant has duly caused this registration statement to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of San Francisco, State of California, on the 24 th day of July, 2007.

 

VISA INC.
By   / S /    W ILLIAM M. S HEEDY
Name:   William M. Sheedy
Title:  

Executive Vice President

Pursuant to the requirements of the Securities Act of 1933, as amended, this registration statement has been signed below by the following persons in the capacities and on the dates indicated.

 

Signature

  

Title

 

Date

*

Joseph W. Saunders

  

Chief Executive Officer and Chairman of the Board of Directors

  July 24, 2007

/ S /    W ILLIAM M. S HEEDY

William M. Sheedy

  

Executive Vice President

  July 24, 2007

 

 

*By:   / S /    W ILLIAM M. S HEEDY
Name:   William M. Sheedy
 

As Attorney-In-Fact

 

II-4


Exhibit Index

 

Exhibit

Number

 

Description of Documents

  2.1   Global Restructuring Agreement, by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc., Visa Europe Limited, Visa Canada Association, Visa Asia Pacific, Visa Latin America. Included as Annex A to the proxy statement-prospectus that forms a part of this Registration Statement. We agree to furnish supplementally a copy of any omitted exhibit or schedule to the Securities and Exchange Commission upon request. A list identifying the contents of the omitted exhibits and schedules is included at the end of the table of contents of the Global Restructuring Agreement at Annex A.**
  3.1(a)   Amended and Restated Certificate of Incorporation of Visa Inc. Included as Annex C to the proxy statement-prospectus which forms a part of this Registration Statement.**
  3.1(b)   Amended and Restated Bylaws of Visa Inc. Included as Annex D to the proxy statement-prospectus which forms a part of this Registration Statement.**
  3.1(c)   Certificate of Incorporation of Visa Inc. (in effect at signing)
  3.1(d)   Bylaws of Visa Inc. (in effect at signing)**
  4.1   Form of stock certificate of Visa Inc.*
  4.2   Except as set forth in Exhibit 4.1 above, the instruments defining the rights of holders of long-term debt securities of Visa Inc. and its subsidiaries have been omitted (1)
  5.1   Opinion of White & Case LLP as to the legality of the securities being registered*
  8.1   Opinion of White & Case LLP regarding certain U.S. federal income tax matters*
10.1   Settlement Agreement, dated June 4, 2003, by and among Visa U.S.A. Inc. and Wal-Mart, Limited Brands, Sears, Safeway, Circuit City, National Retail Federation, Food Market Institute, International Mass Retail Association and Bernie’s Army-Navy Store**
10.2   Master Agreement, with effective date of January 1, 2005, and as amended and supplemented on March 31, 2005, June 15, 2005, June 30, 2005, November 9, 2005, August 11, 2006, and March 1, 2007, by and between JP Morgan Chase Bank NA and Visa U.S.A. Inc.
10.3   Amended and Restated Agreement, with effective date of January 1, 2006, and as amended June 22, 2007, by and among Bank of America NA, MBNA America and Visa U.S.A. Inc.
10.4   Form of Indemnification Agreement*
10.5   Visa Inc. 2007 Equity Incentive Compensation Plan. Included as Annex L to the proxy statement-prospectus which forms a part of this Registration Statement.**
10.6   Letter of Employment, dated June 4, 2007, by and between Joseph Saunders and Visa International Service Association**
10.7   Visa U.S.A. Long Term Incentive Plan for fiscal 2006**
10.8   Visa Incentive Plan for fiscal 2006 (for employees of Visa U.S.A.)**
10.9   Visa Excess Retirement Plan, amended and restated effective as of June 1, 2005**
10.10   Visa 2005 Deferred Compensation Plan, effective as of January 1, 2005
10.11   Visa Excess Thrift Plan, amended and restated effective as of June 1, 2005**
10.12   Judgment Sharing Agreement among Defendants in the AMEX case by and between Visa U.S.A. Inc. and the signatory banks thereto
10.13   Form of Interchange Judgment Sharing Agreement among Visa Inc. and the other parties thereto

 

II-5


Exhibit

Number

  

Description of Documents

10.14   

Form of Loss Sharing Agreement by and among Visa U.S.A. Inc., Visa International Service Association, Visa Inc. and each Member of Visa U.S.A. Inc. that executes and delivers a counterpart signature page to the agreement

10.15    Form of Escrow Agreement among Visa Inc., Visa U.S.A. Inc. and the escrow agent**
10.16    Form of First Restated Visa U.S.A. Inc. bylaws**
10.17    Form of Framework Agreement among Visa Inc., Visa Europe Limited, Inovant LLC, Visa International Services Association and Visa U.S.A. Inc.
10.18    Form of Litigation Management Agreement by and among Visa Inc., Visa International Service Association, Visa U.S.A. Inc. and the other signatories thereto*
10.19    Form of Visa Europe Put-Call Option Agreement by and among Visa Inc. and Visa Europe Limited. Included as Annex B to the proxy statement-prospectus, which forms part of this registration statement.**
10.20    Office Lease, with effective date of April 18, 1991, and as amended on May 14, 1992, September 1, 1995, July 1, 1998, and April 8, 2004, by and between Visa U.S.A. Inc. and Landlord
10.21    Data Center Lease, with effective date of April 18, 1991, and as amended on April 8, 2004, by and between Visa U.S.A. Inc. and Landlord
21.1    List of subsidiaries of Visa Inc.**
23.1    Consent of KPMG LLP (United States), Independent Registered Public Accounting Firm**
23.2    Consent of KPMG LLP (United States), Independent Registered Public Accounting Firm**
23.3    Consent of KPMG LLP (Canada), Independent Registered Public Accounting Firm**
23.4    Consent of KPMG LLP (United States), Independent Registered Public Accounting Firm**
23.5    Consent of White & Case LLP (included as part of Exhibit 5.1)*
23.6    Consent of White & Case LLP (included as part of Exhibit 8.1)*
24    Power of Attorney**

Portions of this exhibit were omitted and have been filed separately with the Secretary of the Securities and Exchange Commission pursuant to the Registrant’s application requesting confidential treatment under Rule 406 of the Securities Act.

* To be filed by amendment.
** Previously Filed.

 

(1) We agree to furnish to the SEC, upon request, a copy of each instrument with respect to issuances of long-term debt of Visa Inc. and its subsidiaries.

 

II-6

Exhibit 3.1(c)

CERTIFICATE OF INCORPORATION

OF

VISA INC.

The undersigned, in order to form a corporation for the purpose hereinafter stated, under and pursuant to the provisions of the General Corporation Law of the State of Delaware (the “ DGCL ”), hereby certifies that:

ARTICLE I

Section 1.1 The name of the corporation is VISA Inc. (the “ Corporation ”).

ARTICLE II

Section 2.1 The Corporation’s registered office in the State of Delaware is c/o The Corporation Trust Company, 1209 Orange Street, Wilmington, New Castle County, Delaware 19801. The name of its registered agent at such address is The Corporation Trust Company.

ARTICLE III

Section 3.1 The purpose of the Corporation is to engage in any lawful act or activity for which corporations may be organized under the DGCL.

ARTICLE IV

Section 4.1 The total number of shares of stock that the Corporation is authorized to issue is one hundred (100) shares of Common Stock, par value $0.0001 per share.

ARTICLE V

Section 5.1 The name and mailing address of the incorporator is Thomas M’Guinness at 900 Metro Center Boulevard, Foster City, California 94404.

ARTICLE VI

Section 6.1 In furtherance and not in limitation of the powers conferred by statute, the board of directors of the Corporation, acting by majority vote, may alter, amend or repeal the By-Laws of the Corporation.

Section 6.2 Unless and except to the extent that the By-Laws of the Corporation so require, the election of the directors of the Corporation need not be by written ballot.

 

1


ARTICLE VII

Section 7.1 No director of the Corporation will have any personal liability to the Corporation or its stockholders for monetary damages for any breach of fiduciary duty as a director, except to the extent such exemption from liability or limitation thereof is not permitted under the DGCL as the same exists or hereafter may be amended. No amendment, alteration or repeal of this Article VII shall eliminate or reduce the effect thereof in respect of any matter occurring, or any cause of action, suit or claim that, but for this Article VII would accrue or arise, prior to such amendment, alteration or repeal.

ARTICLE VIII

Section 8.1 Indemnification . The Corporation shall indemnify, to the fullest extent permitted by the DGCL, as now or hereafter in effect, any person who was or is a party or is threatened to be made a party to any threatened, pending or completed action, suit, arbitration, alternative dispute resolution mechanism, inquiry, administrative or legal hearing or proceeding, whether civil, criminal, administrative or investigative (a “ Proceeding ”) by reason of the fact that such person (or the legal representative of such person) is or was a director or officer of the Corporation or any predecessor of the Corporation, or is or was a director or officer of the Corporation serving at the request of the Corporation as a director or officer, employee, trustee or agent of another corporation, partnership, joint venture, trust, employee benefit plan or other enterprise, against expenses (including attorneys’ fees), judgments, fines and amounts paid in settlement actually and reasonably incurred by such person in connection with such Proceeding.

Section 8.2 Expenses Payable in Advance . To the fullest extent permitted by the DGCL, as now or hereafter in effect, and not prohibited by any other applicable law, expenses (including attorney’s fees) incurred by a person who is or was a director or officer of the Corporation or a member of the U.S. Member Litigation Committee in connection with any Proceeding shall be paid promptly by the Corporation in advance of the final disposition of such Proceeding; provided, however, that if the DGCL requires, an advance of expenses incurred by any director or officer of the Corporation or a member of the U.S. Member Litigation Committee in his or her capacity as such (and not in any other capacity in which service was or is rendered by the indemnitee, including, without limitation, service to an employee benefit plan) shall be made only upon receipt of an undertaking by or on behalf of such person to repay such amount if it shall ultimately be determined that such person is not entitled to be indemnified for such expenses by the Corporation as authorized in this Article VIII.

 

2


Section 8.3 Non-Exclusivity of Indemnification and Advancement of Expenses . The indemnification and advancement of expenses provided by or granted pursuant to this Article VIII shall not be deemed exclusive of any other rights to which those seeking indemnification or advancement of expenses may be entitled under the Certificate of Incorporation, the By-Laws, agreement, vote of stockholders or disinterested directors or otherwise, both as to action in such person’s official capacity and as to action in another capacity while holding such office, it being the policy of the Corporation that indemnification of the persons specified in 8.1 of this Article VIII shall be made to the fullest extent permitted by law. The provisions of this Article VIII shall not be deemed to preclude the indemnification of any person who is not specified in 8.1 of this Article VIII but whom the Corporation has the power or obligation to indemnify under the provisions of the DGCL, or otherwise. The corporation is specifically authorized to enter into individual contracts with any or all of its directors, officers, employees or agents respecting indemnification and advances, to the fullest extent not prohibited by the DGCL, or by any other applicable law.

Section 8.4 Insurance . To the fullest extent permitted by the DGCL or any other applicable law, the Corporation may purchase and maintain insurance on behalf of any person who is or was a director, officer, employee or agent of the Corporation, or is or was a director, officer, employee or agent of the Corporation serving at the request of the Corporation as a director, officer, employee or agent of another corporation, partnership, joint venture, trust, employee benefit plan or other enterprise against any liability asserted against such person and incurred by such person in any such capacity, or arising out of such person’s status as such, whether or not the Corporation would have the power or the obligation to indemnify such person against such liability under the provisions of this Article VIII.

Section 8.5 Certain Definitions . For purposes of this Article VIII , references to “the Corporation” shall include, in addition to this corporation, any constituent corporation (including any constituent of a constituent) absorbed in a consolidation or merger which, if its separate existence had continued, would have had power and authority to indemnify its directors or officers, so that any person who is or was a director or officer of such constituent corporation, or is or was a director or officer of such constituent corporation serving at the request of such constituent corporation as a director, officer, employee or agent of another corporation, partnership, joint venture, trust, employee benefit plan or other enterprise, shall stand in the same position under the provisions of this Article VIII with respect to the resulting or surviving corporation as such person would have with respect to such constituent corporation if its separate existence had continued. For purposes of this Article VIII , references to “fines” shall include any excise taxes assessed on a person with respect to an employee benefit plan; and references to “serving at the request of the Corporation” shall include any service as a director, officer, employee or agent of the Corporation which imposes duties on, or involves services by, such director or officer with respect to an employee benefit plan, its participants or beneficiaries.

Section 8.6 Survival of Indemnification and Advancement of Expenses . The rights to indemnification and advancement of expenses conferred by this Article VIII shall continue as to a person who has ceased to be a director or officer and shall inure to the benefit of the heirs, executors, administrators and other personal and legal representatives of such a person.

 

3


Section 8.7 Limitation on Indemnification . Notwithstanding anything contained in this Article VIII to the contrary, the Corporation shall not be obligated to indemnify any director or officer in connection with a proceeding (or part thereof) initiated by such person unless such proceeding (or part thereof) was authorized or consented to by the Board.

Section 8.8 Indemnification of Employees and Agents . The Corporation may, to the extent authorized from time to time by or pursuant to action by the Board, provide rights to indemnification and to the advancement of expenses to employees and agents of the Corporation similar to those conferred in this Article VIII to directors and officers of the Corporation.

Section 8.9 Effect of Amendment or Repeal . Neither any amendment or repeal of any Section of this Article VIII , nor the adoption of any provision of this Certificate of Incorporation or the By-Laws inconsistent with this Article VIII , shall adversely affect any right or protection of any director, officer, employee or other agent established pursuant to this Article VIII existing at the time of such amendment, repeal or adoption of an inconsistent provision, including without limitation by eliminating or reducing the effect of this Article VIII , for or in respect of any act, omission or other matter occurring, or any action or proceeding accruing or arising (or that, but for this Article VIII, would accrue or arise), prior to such amendment, repeal or adoption of an inconsistent provision.

Section 8.10 Subrogation . In the event of payment under this Article VIII , the Corporation shall be subrogated to the extent of such payment to all of the rights of recovery of the indemnitee, who shall execute all papers required and shall do everything that may be necessary to secure such rights, including the execution of such documents necessary to enable the Corporation effectively to bring suit to enforce such rights.

ARTICLE IX

Section 9.1 The Corporation reserves the right to amend, alter, change or repeal any provision contained in this Certificate of Incorporation, in the manner now or hereafter prescribed by statute, and all rights conferred upon stockholders herein are granted subject to this reservation.

*    *    *    *    *

 

4


IN WITNESS WHEREOF, the undersigned, being the incorporator for the purpose of forming a corporation pursuant to the DGCL, has signed this Certificate of Incorporation on May 25, 2007.

 

By:  

/s/ Thomas M’Guinness

Name:   Thomas M’ Guinness
Title:   Incorporator

 

5

Exhibit 10.2

JPMC Agreement Number 68593

MASTER AGREEMENT

THIS MASTER AGREEMENT (the “Master Agreement” and together with the Annex(s) and Collateral Documents (defined below) this “ Agreement ”) is entered into between JPMorgan Chase Bank, National Association, with headquarters in Columbus, Ohio, and Visa U.S.A. Inc. (“ Visa ”), a Delaware corporation, with offices located at 123 Mission Street, San Francisco, CA 94105 (each a “ Party ” and collectively the “ Parties ”).

Agreement Effective Date: January 1, 2005

 

VISA U.S.A. Inc.     JPMorgan Chase Bank, National Association
By:  

/s/    K EVIN S CHULTZ

    By:  

/s/    D IANE E SHLEMAN

Name:   Kevin Schultz     Name:   Diane Eshleman
Title:   EVP     Title:   CPO
Date:  

1/1/2005

    Date:  

1/1/2005

The Annex(s) (each, an “ Annex ”) checked in the table below are attached hereto and incorporated herein as of the date of this Master Agreement, whether or not separately executed:

 

  x Services Annex

The Parties may agree to additional Annex(s) by signing documents that state that they are incorporated into this Agreement, each of which will be incorporated herein upon execution by the Parties.

BACKGROUND

Visa and its Affiliates (as defined below) are in the business of providing to other entities debit and credit card related products and services which may include card issuance, card processing, merchant acquisition and incentive funding. JPMorgan Chase Bank and its Affiliates (severally and collectively “JPMC”) may from time to time wish to obtain such products and services from Visa and its Affiliates. “ Affiliate ” of a Party, means any entity that Controls, is Controlled by, or is under common Control with the Party specified now as well as in the future. “ Control ” means the power, directly or indirectly, to direct or cause the direction of the management and policies of an entity through the ownership of voting securities, by contract or otherwise. Notwithstanding the foregoing, the Parties agree that Paymentech and Chase Merchant Services, and their successors in interest, are Affiliates of JPMorgan Chase.


JPMC and Visa have a special relationship, in that JPMC is a “Member” (i.e., owner) of Visa, and has agreed upon obtaining such membership to comply with certain obligations and has obtained certain rights under the By-laws and Operating Regulations (“Rules”) of Visa. JPMC and Visa are entering into this Master Agreement, together with Annexes and Collateral Documents for the purposes of agreeing to certain rights and obligations that are consistent with but supplemental to the Rules, or in some cases not covered by existing Rules.

This Agreement sets forth the master terms and conditions that will govern Visa's and Visa's Affiliates' relationship with JPMC for the products and services set forth in any applicable Annex(s) (“ Products ”). Each Party will name one of its employees as the primary liaison with the other party for each such Product (each a “ Relationship Manager ”).

NOW, THEREFORE, for and in consideration of the agreements set forth below, JPMC and Visa agree as follows:

1. Construction .

1.1. Annex(s) . Each Annex(s) shall be deemed to incorporate by reference the terms and conditions of this Master Agreement and all exhibits, schedules and appendices attached hereto and incorporated herein (“ Collateral Documents ”) and shall constitute a separate and binding contract between the JPMC entity and the Visa entity that sign the Annex(s).

1.2. References . In this Agreement, the phrase “as part of the Services” means that the services described are included as a part of the Services (defined herein) for the fees specified and no additional charge shall be payable by JPMC in connection therewith; however, any failure to include a specific reference to, or mention of the phrase “as part of the Services” in connection with any services shall not imply or be construed to mean that the services described are not included as a part of the Services for the fees specified or that an additional charge may be payable by JPMC in connection therewith.

1.3. Headings. The Section and subsection headings of the Agreement are for reference and convenience only and shall not be considered in the interpretation of the Agreement.

2. Confidentiality.

2.1. Confidential Information . “Confidential Information” means with respect to:

(a) JPMC: all information disclosed by or through JPMC or its Affiliates to Visa, its Affiliates, any employee or independent contractor of Visa performing under the Agreement (“ Subcontractor ”) and any employee or independent contractor of any Subcontractor performing under the Agreement (collectively “ Visa Personnel ”) by reason of the relationship established by the Agreement as well as all information that is learned by Visa, its Affiliates, Visa Personnel or Subcontractor by reason of such relationship without JPMC's intentional disclosure of such information;

(b) Visa: all information disclosed by or through Visa to JPMC by reason of the relationship established by the Agreement as well as information that is learned by JPMC by reason of such relationship without Visa's intentional disclosure of such information; and

(c) each Party: the terms of the Agreement.

 

2


2.2. General Confidentiality Obligations

(a) JPMC and Visa consider it mutually beneficial that, in connection with the transactions contemplated by this Agreement, (i) JPMC disclose its Confidential Information to Visa, and (ii) Visa disclose its Confidential Information to JPMC. Each of JPMC and Visa agree to treat the Confidential Information of the other Party as confidential and proprietary to such other Party in accordance with the terms and conditions of the Agreement. For purposes of the Agreement, the Party providing Confidential Information and such Party’s Affiliates, as applicable, shall be referred to as the “ Disclosing Party ,” and the Party receiving the Confidential Information and such Party’s Affiliates, as applicable, shall be referred to as the “ Receiving Party .”

(b) Except as otherwise expressly permitted under the Agreement or set forth in any license granted by Visa to JPMC, the Receiving Party shall not (i) disclose, duplicate, copy, transmit or otherwise disseminate in any manner whatsoever any Confidential Information of the Disclosing Party; (ii) use the Confidential Information of the Disclosing Party (A) for the Receiving Party’s own benefit or the benefit of any third party, (B) to the Disclosing Party’s detriment or (C) for any purpose other than performance of the Disclosing Party’s obligations hereunder; (iii) commercially exploit any Confidential Information of the Disclosing Party or (iv) acquire any right in, or assert any lien against, the Confidential Information of the Disclosing Party.

(c) The Receiving Party may disclose relevant aspects of the Disclosing Party’s Confidential Information to the Receiving Party’s and its Affiliates’ officers, consultants, subcontractors, employees, attorneys and accountants to the extent that such disclosure is necessary for the performance of the Receiving Party’s obligations under the Agreement; provided that:

(i) the Receiving Party shall take all reasonable measures to ensure that the Confidential Information of the Disclosing Party is not disclosed or duplicated in contravention of the provisions of the Agreement by such officers, consultants, subcontractors, employees, attorneys and accountants;

(ii) the Receiving Party shall assume full responsibility for the acts or omissions of the parties receiving the Confidential Information from or through the Receiving Party; and

(iii) before disclosing any Confidential Information of the Disclosing Party, all such persons receiving Confidential Information shall (A) if not employees of the Receiving Party or otherwise legally bound by reason of their professional relationship with the Receiving Party, be subject to a written confidentiality agreement with the Receiving Party consistent with the terms of the Agreement, (B) have a need to know such Confidential Information for performance related to the Agreement and (C) have been informed of the confidential nature of the Confidential Information.

(d) The obligation to treat information as Confidential Information as provided by this Section 2.2 ( General Confidentiality Obligations ) shall not apply to information that (i) is publicly available through no action of the Receiving Party in violation of the Agreement, (ii) was in the Receiving Party’s possession prior to disclosure by the Disclosing Party, (iii) the Receiving Party can demonstrate to have been developed by the Receiving Party independently and without reference to any Confidential Information that the Disclosing Party has disclosed to the Receiving Party or (iv) was obtained by the

 

3


Receiving Party from third parties not known to the Receiving Party to be bound by an obligation of confidentiality to the Disclosing Party.

(e) Upon termination of this Agreement or any applicable Annex(s), pursuant to which the Confidential Information was disclosed, or upon the Disclosing Party’s earlier request, the Receiving Party and its subcontractors shall promptly give over to the Disclosing Party, all of the Disclosing Party’s Confidential Information then in the Receiving Party’s or its subcontractors’ possession. The Receiving Party and its subcontractors shall retain no part or copy of any of the Disclosing Party’s Confidential Information and, if requested in writing, shall certify their respective compliance with the foregoing provision.

(f) The Receiving Party acknowledges that its obligations under the Agreement with regard to (i) trade secrets of the Disclosing Party shall remain in effect for as long as such information shall remain a trade secret under applicable law, and (ii) all other Confidential Information of the Disclosing Party shall remain in effect for a period of ** (**) years after the expiration or earlier termination of the applicable Annex(s) to which such other Confidential Information pertains.

(g) The Receiving Party acknowledges the competitive value and confidential nature of the Disclosing Party’s Confidential Information and that disclosure thereof to any third party could be harmful to the Disclosing Party, competitively and otherwise. If the Receiving Party, or any party to whom the Receiving Party transmits the Confidential Information pursuant to the Agreement, becomes legally compelled to disclose any of the Confidential Information, then the Receiving Party, to the extent permitted by law, shall provide the Disclosing Party with prompt written notice so that the Disclosing Party may seek a protective order or other appropriate remedy and shall cooperate with the Disclosing Party in seeking reasonable protective arrangements. If such protective order or other remedy is not obtained, then the Receiving Party shall furnish only that portion of the Confidential Information that, in the written opinion of its counsel, is legally required, and the Receiving Party shall exercise its reasonable best efforts to obtain reasonable assurance that confidential treatment shall be accorded to the Confidential Information. JPMC may disclose Visa's Confidential Information to any bank regulatory authority having jurisdiction over JPMC and requiring such Confidential Information without providing prior Notice to Visa.

(h) The Receiving Party acknowledges and agrees that, given the nature of the Confidential Information and the damage that may result to the Disclosing Party if information contained therein is disclosed to any third party in breach of the obligations set forth in the Agreement, money damages might not be a sufficient remedy for any breach of the Agreement by the Receiving Party, and that, in addition to all other remedies, the Disclosing Party shall be entitled to seek specific performance and injunctive or other equitable relief as deemed proper or necessary by a court of competent jurisdiction as a remedy for any such breach.

2.3. Unauthorized Acts. In the event of any unauthorized possession, use, knowledge, disclosure or attempt thereof with respect to any Confidential Information, or loss of, or inability to account for such Confidential Information, the Receiving Party shall to the extent permitted by law: (a) promptly notify the Disclosing Party; (b) promptly furnish to the Disclosing Party full details thereof, and use reasonable efforts to assist the Disclosing Party in investigating such event; (c) reasonably cooperate with the Disclosing Party in any litigation and investigation against third parties deemed necessary by the Disclosing Party to protect its proprietary rights in the Confidential Information; and (d) promptly use all reasonable efforts to prevent a recurrence of the unauthorized act or attempt. JPMC and Visa, shall each

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

4


bear their own respective costs incurred as a result of compliance with this Section 2.3 ( Unauthorized Acts ).

3. Covenants .

3.1. Covenants . Visa covenants that: (a) Visa is a corporation, validly existing and in good standing under the laws of the State of Delaware; (b) Visa has all requisite corporate power and authority to execute, deliver and perform its obligations under the Agreement; (c) Visa is duly licensed, authorized or qualified to do business and is in good standing in every jurisdiction in which a license, authorization or qualification is required for the ownership or leasing of its assets or the transaction of business of the character transacted by it except where the failure to be so licensed, authorized or qualified would not have a material adverse effect on Visa's ability to fulfill its obligations under the Agreement; (d) Visa’s and Subcontractors’ performance of the Agreement shall not constitute (i) a violation of any judgment, order, or decree; (ii) a default under any material contract by which it or they are bound; (iii) an event that would, with notice and/or lapse of time, constitute such a default; or (iv) a violation of the Rules; (e) Visa shall not perform, or permit any Subcontractor to perform, its responsibilities under the Agreement with actual knowledge on the part of Visa that the manner in which such responsibilities are performed would cause JPMC to be in violation of any applicable foreign (including European Union and similar associations) and United States Federal, state and local laws, rules, agency actions and regulations, legislative enactments, policies, and all changes, supplements or replacements thereto and interpretations thereof that relate to the Services, and which govern the business of JPMC (“Applicable Law”); (f) Visa has not disclosed and will not disclose any JPMC Confidential Information in violation of this Agreement; (g) **.

3.2. Disclaimer . EXCEPT AS SPECIFIED IN THE AGREEMENT, NEITHER JPMC NOR VISA MAKES ANY WARRANTIES WITH RESPECT TO THE SERVICES AND EACH EXPLICITLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A SPECIFIC PURPOSE.

4. Indemnities . Visa agrees that **, then this Agreement **.

4.1. Indemnity by JPMC. As provided in the Rules (Section 2.05 of By-laws of Visa USA, Section 1.15 of Volume 1 of Visa USA Operating Regulations, or successor provisions) and Section 4.2.

4.2. Indemnity by Visa . Subject to the limitations contained in Section 5 (Limitations on Liability), Visa shall indemnify, hold harmless, and defend JPMC, and its directors, officers, employees, agents, and assigns, as applicable, in accordance with the procedures described in Section 4.3 hereof, as

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

5


applicable (Indemnification Procedures), against all losses, liabilities, damages and claims, and all related costs and expenses (including reasonable fees, expenses and disbursements of attorneys, accountants and other experts and professionals, and costs, fees and expenses of investigation, litigation or other proceedings of any claim, default or assessment, settlement, judgment, interest, court costs and penalties) paid or payable to a third party (each a “Loss” and collectively “Losses”), limited as described herein, for the following events arising out of or in connection with this Agreement, the Services Annex or any Schedule thereto: (a) The death or bodily injury of any agent, employee, customer, contractor, business invitee or business visitor of JPMC, to the extent caused or contributed to by Visa’s, its Affiliates’, any Visa Personnel’s or any Subcontractor’s gross negligence or willful misconduct, but limited to JPMC’s Losses in connection therewith that are covered by Visa’s insurance; and (b) The damage, loss or destruction of any real or personal property owned or leased by JPMC to the extent caused or contributed to by Visa’s, its Affiliates’, any Visa Personnel’s or any Subcontractor’s gross negligence or willful misconduct, but limited to JPMC’s Losses in connection therewith that are covered by Visa’s insurance.

 

4.3. Indemnification Procedures .

(a) If a notice of commencement or threatened commencement of a claim or cause of action is received by a Party entitled to indemnification under this Agreement (“Indemnified Party”), the Indemnified Party shall use reasonable efforts to give Notice thereof (“Indemnification Notice”) to the Party that is obligated to provide indemnification (“Indemnifying Party”) promptly, but no later than thirty (30) business days after the Indemnified Party’s receipt of the notice of commencement or threatened commencement of the claim or cause of action, but in any event no less than fifteen (15) business days before the date on which a response or summons in connection therewith is due. The Indemnified Party’s failure to provide the Indemnification Notice within the time frame as provided herein shall not affect the Indemnifying Party’s indemnification obligations hereunder except to the extent the Indemnifying Party was materially prejudiced as a result of such failure.

(b) Within fifteen (15) calendar days after the Indemnifying Party’s receipt of an Indemnification Notice, but in no event later than ten (10) calendar days before the date on which a response to a complaint or summons in connection therewith is due (as such date may be extended by agreement between the Indemnified Party or Indemnifying Party and counsel for the plaintiff), the Indemnifying Party shall notify the Indemnified Party, in writing, if the Indemnifying Party acknowledges its indemnification obligations and elects to assume control of the defense and settlement of such claim or cause of action (“Election Notice”). If the Indemnifying Party delivers an Election Notice within the required time period, then the Indemnifying Party shall immediately take control of the defense and investigation of such claim or cause of action and select and engage counsel reasonably satisfactory to the Indemnified Party to handle and defend the claim or the cause of action, at the Indemnifying Party’s sole cost and expense. If the Indemnifying Party fails to deliver an Election Notice within the required time period, or delivers an Election Notice within the required time period but does not promptly take control of the defense and investigation of such claim or cause of action and select and engage counsel reasonably satisfactory to the Indemnified Party to handle and defend the claim or cause of action within thirty (30) calendar days but no less than ten (10) calendar days before the date on which a response to a complaint or summons in connection therewith is due, then the Indemnified Party shall have the right to defend the Loss in such manner as it may deem appropriate, and if the Loss is one for which the Indemnifying Party is liable under this Agreement, at the sole cost and expense of the Indemnifying Party (including payment of any judgment or award and the costs of settlement or compromise of the claim or cause of action), and the Indemnifying Party shall promptly reimburse the Indemnified Party for all such costs and expenses,

 

6


including payment of any judgment or award and the costs of settlement or compromise of the claim or the cause of action, all up to any limit on that liability under this Agreement.

(c) The Indemnified Party shall cooperate in all reasonable respects with the Indemnifying Party and its counsel in the investigation, trial and defense of such claim or cause of action and any appeal arising therefrom; provided, however, that the Indemnified Party may, at its own cost and expense, participate, through the Indemnified Party’s own counsel or otherwise, in the investigation, trial and defense of such claim or cause of action; and any appeal arising therefrom.

(d) The Indemnifying Party shall not settle any claim or cause of action for which indemnity may be sought hereunder, without the Indemnified Party’s prior written consent. The Indemnified Party agrees to not unreasonably withhold, delay or condition its consent to any such proposed settlement; provided that (i) such proposed settlement does not involve a remedy other than the payment of money by the Indemnifying Party; (ii) all plaintiffs or claimants agree to release unconditionally the Indemnified Party from any responsibility or liability with respect to the subject matter thereof and any related facts or circumstances; and (iii) the proposed settlement does not result in any harm to the Indemnified Party’s reputation.

5. Limitations on Liability; Patent License .

5.1. Visa agrees that **, then this Agreement **.

5.2. Patent License . Visa grants to JPMC a perpetual (for so long as JPMC is a Member of Visa), non-exclusive, U.S.-only license in, to and under Visa's patents for use in connection only with any Visa-branded or operated payment systems, products or services, and under the same terms and conditions as applicable to any Member of Visa.

 

6. Term; Termination .

6.1. Term . This Master Agreement is effective from the Agreement Effective Date until terminated in accordance with this Agreement (“ Agreement Term ”). Upon expiration or termination of the Agreement Term, the Parties shall not execute any new Annex(s); however, this Master Agreement shall remain in full force and effect for each then outstanding Annex(s) until the termination or expiration of such Annex(s).

6.2. Termination ** . JPMC may terminate this Master Agreement, one or more Annex(s) or Collateral Document(s) **, (unless otherwise provided in such Annex or Collateral Document), **.

 

6.3. Termination for Cause .

(a) JPMC may terminate this Master Agreement (and any Annex(s) or Collateral Document(s) affected), if Visa materially breaches this Agreement and does not cure such failure within thirty (30) days after being given Notice specifying the nature of the failure (unless in an Annex or

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

7


Collateral Document there is a different standard for termination, in which case those provisions must be complied with). Without limiting this Subsection 6.3(a) , repeated breaches by Visa of its duties or obligations under the Master Agreement, Annex(s) or Collateral Document(s), which have a cumulative impact that is reasonably determined by JPMC to have an important adverse impact shall be deemed a material breach of the Agreement.

(b) Visa may terminate an Annex(s) or Collateral Document(s) by giving Notice to JPMC if ** under such Annex(s) for a period of ** or more and fails to make such payment within thirty (30) days after being given Notice of such failure.

6.4. Termination for Insolvency; Change of Control . If either Party (a) files for bankruptcy; (b) becomes or is declared insolvent, or is the subject of any proceedings related to its liquidation, insolvency or the appointment of a receiver or similar officer for it; (c) makes an assignment for the benefit of all or substantially all of its creditors; or (d) enters into an agreement for the composition, extension, or readjustment of substantially all of its obligations, then the other Party may, by giving Notice of termination to such Party, terminate the Agreement as of the date specified in such Notice of termination. In addition, JPMC may, by giving Notice of termination to Visa, terminate the Agreement as of the date specified in such notice of termination either in the event of (i) **, (ii) **, or (iii) **; or (iv) **.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

8


6.5. Discontinuance of Performance . Upon receipt of any termination Notice, Visa shall discontinue performance under any Annexes or Collateral Document(s) thereunder that have been terminated on the date and to the extent specified in the Notice. Visa shall be paid for ** during performance hereunder, up to the termination date specified in said Notice, any ** not previously ** by JPMC to the extent **.

6.6. Other Terminations . In addition to the termination rights contained in this Section 6 ( Term; Termination ), there are additional termination rights provided in this Agreement, and any Annex(s) may be terminated as provided in such Annex(s). In the event that an Annex is terminated, any associated Collateral Documents that have not been terminated shall survive and shall continue to be performed in accordance with their terms as if the Annex was still in effect. However, no new Collateral Documents shall be permitted under the terminated Annex. In the event that this Master Agreement is terminated, any Annexes or Collateral Documents that have not been terminated shall survive and shall continue to be performed in accordance with their terms as if the Master Agreement was still in effect. However, no new Annexes or Collateral Documents shall be permitted under the terminated Master Agreement.

7. Compliance with Applicable Laws .

7.1. General . Visa shall perform its obligations in a manner that complies with all laws, applicable to operating its business and performing Services hereunder. ** Visa shall be responsible for any fines and penalties incurred by it, or those portions of any fines and penalties incurred by it arising from any noncompliance with the applicable laws by Visa or any Subcontractor. Visa shall use commercially reasonable efforts to perform under the Agreement regardless of changes in applicable laws, including developing, at Visa’s expense if commercially feasible, a suitable workaround, provided that if the workaround involves modifications to JPMC Intellectual Property, such modifications shall be at JPMC’s expense.

7.2. **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

9


**

7.3. Regulatory Actions . If permitted by applicable laws, Visa shall notify JPMC and any Relationship Manager of any material claim or demand which is communicated to Visa from any foreign, Federal, state and local agencies or entities that enforce applicable laws and/or audit JPMC’s compliance therewith (“ Regulator ”), regarding Visa's activities (provided such claim or demand is related to the Agreement) or any action pertaining to the foregoing which is commenced against Visa by any person or Regulator and shall keep JPMC apprised of the status and/or disposition of all such claims, demands and litigation.

8. Miscellaneous Provisions

8.1. All notices, consents, requests, demands and other communications hereunder (“ Notice ”) shall be in writing and shall be deemed to have been duly given or delivered if (a) delivered personally, (b) the sooner of five (5) days or when received after mailed postage prepaid by certified mail, return receipt requested, with proper postage prepaid, (c) delivered by facsimile if a confirmation copy is immediately mailed by the sender postage prepaid by certified mail, return receipt requested as provided in (b) above or (d) delivered by recognized courier contracting for same day or next day delivery:

To JPMC:

JPMorgan Chase Bank

Strategic Sourcing Group

Contracts Group

277 Park Avenue, 37th Floor

Attn.: Workflow Manager

New York, NY 10022

Fax: **

with copies to:

JPMorgan Chase Bank

Legal Department/Technology

1 Chase Manhattan Plaza, 25 th Floor

New York, NY 10081

Fax: **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

10


To Visa:

Visa U.S.A. Inc.

Mr. Kevin Schultz

Chief Relationship Officer

123 Mission Street, 21st Floor

San Francisco, CA 94105-1551

Phone: **

Fax: **

With copies to:

Visa U.S.A. Inc.

General Counsel

123 Mission Street, 21st Floor

San Francisco, CA 94105-1551

Phone: **

Fax: **

or at such other address as the Parties hereto shall have last designated by Notice to the other Party. Any item delivered personally or by recognized courier contracting for same day or next day delivery shall be deemed delivered on the date of delivery.

8.2. Assignment, Binding Effect . The Agreement will be binding on the Parties and their respective successors and permitted assigns. Neither Party may, or shall have the power to, assign its rights and obligations under the Agreement without the prior written consent of the other, except that:

(a) Unless otherwise provided in a Schedule, JPMC may assign its rights and obligations under the Agreement without the approval of Visa to: (i) an entity which acquires all or substantially all of the assets of JPMC provided that that entity is or becomes a Member of Visa, or is eligible under the Rules to assume the rights and obligations of JPMC under the Agreement without becoming a Member and has assumed all of the business of JPMC covered under this Agreement prior to such assignment, and further provided, however, that in no event shall such assignment relieve the assigning Party of its obligations under the Agreement; or (ii) to any subsidiary or Affiliate, or successor in a merger or acquisition involving JPMC, provided that that entity is or becomes a Member of Visa, or is eligible under the Rules to assume the rights and obligations of JPMC under the Agreement without becoming a Member and has assumed all of the business of JPMC covered under this Agreement prior to such assignment, and further provided, however, that in no event shall such assignment relieve the assigning Party of its obligations under the Agreement.

(b) Each Party may assign to an Affiliate of such Party, without the prior approval of the other Party; provided that in the case of an assignment to the Affiliate of JPMC, that entity is or becomes a Member of Visa, or is eligible under the Rules to assume the rights and obligations of JPMC under the Agreement without becoming a Member, and has assumed all of the business of JPMC covered under this Agreement prior to such assignment, and further provided, however, that in no event shall such assignment relieve the assigning Party of its obligations under the Agreement.

8.3. Waiver . A waiver by either of the Parties hereto of any breach by the other Party of any of the terms, provisions or conditions of the Agreement or the acquiescence of either Party hereto in any act

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

11


(whether commission or omission) which but for such acquiescence would be a breach as aforesaid, shall not constitute a general waiver of such term, provision or condition of any subsequent act contrary thereto.

8.4. Entire Agreement; Amendments . Except as expressly provided in the Agreement, the Agreement represents the entire agreement between the Parties with respect to its subject matter, and there are no other representations, understandings or agreements between the Parties relative to such subject matter. No amendment to, or change, waiver or discharge of, any provision of the Agreement shall be valid unless in writing and signed by an authorized representative of both Parties. Notwithstanding the foregoing, JPMC agrees that the Rules contain terms and conditions governing usage of multiple products and services provided by Visa that are not specifically addressed in the Agreement, and that nothing in this Agreement shall be deemed to supersede or modify the Rules.

8.5. Publicity . Visa shall not furnish the name, trademark or proprietary indicia of JPMorgan Chase & Co., or any Affiliate thereof (including JPMC) as a reference, or utilize the name, trademark or proprietary indicia of JPMorgan Chase & Co. or any subsidiary or Affiliate thereof (including JPMC) in any advertising, announcements, press releases or other promotional materials including testimonials, quotations, case studies, and other endorsements. No exceptions are granted without the prior written consent of Brand Administration Group, Marketing and Communications, of JPMorgan Chase & Co., such consent to be granted or withheld in the sole and absolute discretion of JPMorgan Chase & Co.

8.6. Severability . If a court of competent jurisdiction hereof declares any provision invalid, such provision shall be ineffective only to the extent of such invalidity, so that the remainder of that provision and all remaining provisions of the Agreement will continue in full force and effect, unless the result of invalidity of that particular provision materially alters the obligations of a Party. If the provision of this Agreement that is invalid or unenforceable is an essential part of this Agreement, than the Parties shall promptly negotiate to replace the invalid or unenforceable provisions with provisions consistent with the original intent of the Parties.

8.7. Counterparts . The Agreement may be executed in one or more counterparts, each of which shall for all purposes be deemed to be an original and all of which shall constitute the same instrument.

8.8. Force Majeure . To the extent that either Party's performance of any of its obligations pursuant to the Agreement is prevented, hindered or delayed, directly or indirectly, by fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, third party strikes, third party lockouts or third party labor difficulties or any other cause beyond the reasonable control or anticipation of a Party, except for Subcontractor defaults which do not result from such events (a “ Force Majeure Event ”), and such non-performance could not have been prevented by reasonable precautions, then the non-performing Party shall be excused from any further performance of those obligations. The non-performing Party shall only be excused for so long as such Force Majeure Event continues and such Party continues to use its best efforts (or cause its subcontractor to use best efforts) to recommence performance whenever and to whatever extent possible without delay, including through the use of alternate sources, work around plans or other means. The Party whose performance is prevented, hindered or delayed by a Force Majeure Event shall immediately notify the other Party by telephone of the occurrence of the Force Majeure Event and describe the Force Majeure Event in reasonable detail (to be confirmed in writing within two days of the inception of such delay). If any Force Majeure Event prevents or restricts Visa's performance under this Agreement and Visa does not within three (3) consecutive days recommence performance, JPMC may, upon Notice to Visa, terminate

 

12


the Agreement. The occurrence of a Force Majeure Event does not limit or otherwise affect Visa's obligation to provide either normal recovery procedures or any other disaster recovery services required pursuant to any change control procedures it has implemented. In responding to a Force Majeure event, Visa shall give first priority to restoring core operations utilized by Members to operate or support their Visa programs. Once this has been accomplished and Visa needs to allocate limited resources between or among Visa's customers to restore non-core services, **. Notwithstanding the foregoing, Visa will not be excused from performance under this provision to the extent that compliance with Visa’s plan would reasonably be expected to avoid any such nonperformance. Visa shall not have the right to any additional payments from JPMC for any Products during the period when such Products were discontinued or delayed as a result of an Force Majeure Event, other than payments accrued prior to such Force Majeure Event and payments otherwise due for Products actually provided pursuant to the terms herein.

8.9. Dispute Resolution .

(a) All disputes arising under or relating to the Agreement shall be referred to a Visa Senior Manager and a representative of JPMC designated by JPMC prior to the escalation of such dispute. If the dispute is not resolved within three (3) days after such referral, the Parties shall immediately escalate the dispute pursuant to Paragraph (b) below.

(b) Immediately upon receipt of the Notice of the dispute, the Relationship Manager shall work to resolve the dispute. If the dispute is not resolved within five (5) days after such referral, the Parties shall immediately escalate the dispute to the President of Visa and a senior executive of JPMC. If the dispute is not resolved within three (3) days after such referral, the Parties shall immediately submit the dispute for negotiation pursuant to Subsection 8.9(c) below.

(c) Immediately upon receipt of the Notice of the dispute, the Parties’ designated representatives shall meet (including by teleconference) for the purpose of resolving the dispute by negotiation in good faith. Upon the conclusion of the negotiation, the Parties’ designated representatives will produce a joint written recommendation, including actions to be taken with respect to any issues not agreed upon or remaining unresolved. The Parties agree to be bound by any such joint written recommendation.

(d) Visa acknowledges that the performance of its obligations pursuant to the Agreement is critical to the business and operations of JPMC. Accordingly, in the event of a dispute between JPMC and Visa, Visa shall continue to perform its obligations under the Agreement in good faith during the resolution of such dispute unless and until the Agreement is terminated in accordance with the provisions hereof.

(e) Notwithstanding anything to the contrary in this Subsection 8.9(e), the language in it will not be construed to prevent either Party from (i) terminating the Agreement pursuant to Section 6 (Term; Termination) of this Master Agreement; or (ii) instituting litigation to (A) avoid, based on a well-founded belief, the expiration of any limitations period applicable to a particular claim, (B) preserve a superior position with respect to creditors, (C) seek a temporary restraining order or other immediate injunctive relief or (D) if the Party who wishes to institute the litigation has in good faith attempted the negotiation described in Subsection 8.9(b) above and objectively believes in good faith that it has and will continue to fail to resolve the Parties dispute or disputes.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

13


8.10. Governing Law; Venue . The Agreement and any action arising hereunder shall be construed in accordance with and be governed by the laws of the State of New York, without regard to the United Nations Convention on the International Sale of Goods. Each Party irrevocably agrees that any legal action, suit or proceeding brought by it in any way arising out of the Agreement must be brought solely and exclusively in the United States District Court for the Southern District of New York, or in the state courts of the State of New York, as appropriate and the Parties hereby irrevocably waive, to the fullest extent permitted by applicable law, any objection which they may now or hereafter have to the laying of venue of any such proceeding brought in such courts and any claim that any such proceeding brought in such courts has been brought in an inconvenient forum. If the UCITA is enacted as part of the law of New York, it shall not govern any aspect of the Agreement, any license granted hereunder, nor any of the Parties’ rights and obligations arising pursuant to the Agreement. The Agreement and the Parties’ rights and obligations hereunder shall be governed by the law as it existed prior to the enactment of the UCITA. Each Party hereby irrevocably waives all rights to trial by jury in any legal proceeding arising out of or relating to the Agreement.

8.11. Third Party Beneficiaries . Except as specified in the Agreement, the Parties do not intend to create any obligations of or any rights, causes of action or benefits in favor of any person or entity other than JPMC (as defined in the form of Annex(s) attached hereto) or Visa.

8.12. Interpretation of Documents . In the event of a conflict between (a) the terms of the Master Agreement, and the terms of any Collateral Document, then the terms of the Collateral Documents(s) shall prevail, (b) the terms of the Master Agreement and the terms of the applicable Annex(s), then the terms of such applicable Annex(s) shall prevail, (c) the terms of the applicable Annex(s) and the terms of the Collateral Document(s), then the terms of the Collateral Document(s) shall prevail. JPMC expressly acknowledges and agrees that in the event of any inconsistency between the Rules and this Agreement, Annex(s) or Collateral Document(s), the Rules shall govern. Visa will use reasonable best efforts to ensure that there is nothing in this Agreement, Annexes or Collateral Documents that is inconsistent with the Rules.

8.13. No Interference . Nothing contained in the Agreement shall be deemed to preclude JPMC from (a) entering into arrangements that are the same as or are similar to the arrangement described in the Agreement with any other entities (including to, entities that provide products that are the same as or are similar to the Products), (b) including in any products or services it offers any products or services that are the same as or are similar to the Products, or (c) providing in any other manner any such products or services.

8.14. Covenant of Further Assurances . JPMC and Visa covenant and agree that, subsequent to the execution and delivery of the Agreement and, without any additional consideration, each of JPMC and Visa shall execute and deliver any further legal instruments and perform any acts, which are or may become necessary to effectuate the purposes of the Agreement.

8.15. Negotiated Terms . The Parties agree that the terms and conditions of the Agreement are the result of negotiations between the Parties and that the Agreement shall not be construed in favor of or against any Party by reason of the extent to which any Party or its professional advisors participated in the preparation of the Agreement.

 

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8.16. **. Visa covenants that **.

8.17. Relationship Between Parties . Nothing in this Agreement is intended to or shall be construed to constitute or establish an agency, joint venture, partnership or fiduciary relationship between the Parties, and neither Party shall have the right or authority to act for or on behalf of the other Party.

8.18. Notice of Change of Status . Visa will notify JPMC promptly of any actual or threatened occurrence of any event described in Section 6.4 (Termination for Insolvency; Change of Control) or any other event that materially affects, or that could reasonably be expected to materially affect, Visa’s ability to perform fully its obligations to any Recipient.

8.19. ** Agreements . If, in connection with any merger, acquisition or otherwise, JPMC or any of its Affiliates **.

8.20. No Inducements. Neither Party has provided nor will provide to any employee or contractor of the other Party, any gift, gratuity, service or other inducement or favor to influence or reward that employee or contractor in connection with any Schedule. By way of example and for the avoidance of doubt, other than those of di minimis value, meals, tickets and gifts are considered inappropriate under this Section 8.20.

8.21. Continuous Improvement . As part of the Services, Visa shall use, and shall cause its Subcontractors to use, commercially reasonable efforts to identify ways to improve the Services, including applying proven techniques and tools within its and its Members operations that would benefit JPMC, either operationally or financially. Visa shall apprise JPMC of Visa’s technology planning activities as they relate to the Services with respect to each Annex and/ or Collateral Document **. Visa shall consult with JPMC on mutually beneficial technology developments **.

8.22. Insurance . Visa shall maintain throughout the Term of this Agreement, at its sole expense, the types of insurance coverage, with minimum limits as detailed in Exhibit C.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

15


MASTER AGREEMENT EXHIBIT A

JPMorgan Chase **

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


MASTER AGREEMENT EXHIBIT B

Privacy Terms and Conditions

1. Construction .

Capitalized terms used but not defined in this Exhibit B, Privacy Terms and Conditions, (the “Privacy Terms”), will have the meanings given to them in the Master Agreement. References in this Exhibit to Sections will refer to the Sections of these Privacy Terms unless otherwise noted.

2. Compliance with non-U.S. law .

Visa covenants that to the best of its knowledge, in good faith, that it and any of its Subcontractors, including without limitation Inovant L.L.C. and Visa International Service Association, are in compliance with all data protection laws applicable to the operation of its VisaNet network. Visa agrees to conduct any necessary due diligence to confirm, diligently and using reasonable efforts that this covenant is in fact accurate, following the execution of Schedule One. If any non-compliance is identified, it will be promptly corrected.

3. Personal Information .

3.1. “Personal Information” means (a) all information that alone or in combination with other information (i) uniquely identifies a current, former or prospective director, outside director, officer, employee, contractor, retiree or customer of JPMC, or their respective spouses or families (e.g., names, addresses, telephone numbers, proprietary information concerning accounts, financial standing, investment holdings and other financial data compiled by JPMC and/or provided by such parties, specific financial needs and requirements with respect to investment, financial position and standing, leads, referrals and references to such parties, holding book or customer book pages, assets and obligations carried in accounts of customers, etc.); (ii) is considered “sensitive personal data,” such as political opinions, ethnicity, religious beliefs or information related to the physical or mental health of a current, former or prospective director, outside director, officer, employee, retiree or customer of JPMC, or their respective spouses or families; or as otherwise defined under Applicable Laws; (b) copies of such information as described in Subsections (a)(i) and (ii) of this definition or materials derived from such information; and (c) information in respect of which a duty of confidence or secrecy is owed to customers or other contacts of JPMC.

3.2. Personal Information . In the event of a conflict or inconsistency between a provision of the Master Agreement applicable to Confidential Information, on the one hand, and a provision of the Privacy Terms applicable to Personal Information, on the other hand, the latter will control to the extent of the conflict or inconsistency. Notwithstanding anything in the Agreement to the contrary:

(a) Visa will keep confidential and will not use or disclose to any party (including, but not limited to, Affiliates of Visa (except in the normal course of authorizing, clearing and settling Visa-branded payment transactions or to Inovant, L.L.C.)), any Personal Information, except as authorized in writing by JPMC or as appropriate in connection with performing the Services in accordance with the terms and conditions set forth in the Agreement. **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

(b) Visa will control access to Personal Information and, except as required by law or as otherwise expressly permitted by these Privacy Terms, permit access to Personal Information only to individuals who: (i) need access in connection with performing the Services under the Agreement; (ii) have been informed of the confidential nature of the Personal Information; and (iii) if not Visa employees or otherwise legally bound by reason of their professional relationship with Visa, have executed a written confidentiality agreement consistent with the terms of the Agreement.

(c) **

(d) Visa has: (i) established and will maintain appropriate policies and procedures to comply with its obligations concerning Personal Information under the Agreement including appropriate physical, electronic and procedural safeguards to store, dispose of (if applicable) and secure Personal Information to protect it from unauthorized access, use, disclosure, alteration, loss and destruction, (ii) provided, and will provide, training on such policies and procedures for employees with access to Personal Information, and (iii) established and will enforce appropriate disciplinary measures for individuals who fail to comply with such policies and procedures. In addition, Visa will comply with the security safeguards and standards required in Section 6 (Security and IT Control and Related Policies related to Personal Information). To the extent there is a breach in security, Visa shall promptly trace and/or recreate the steps leading to the breach.

(e) Visa will employ an independent third party to conduct an external ethical hack, at least annually, as part of Visa’s normal information security due diligence review and compliance. If material vulnerabilities are identified, then Visa shall promptly (a) document Visa’s remediation proposal, and (b) review such proposals to correct vulnerabilities with the Audit Committee of the Visa U.S.A. Board of Directors.

(f) To the extent permitted by law, Visa will promptly provide Notice to JPMC in writing if it becomes aware of (i) any breach of its information security protections involving Personal Information, (ii) any loss of Personal Information, **. Such Notice will include steps taken or planned to be taken by Visa to remedy the situation.

(g) Notwithstanding anything contained in the Agreement, JPMC has the right to terminate the applicable Annex(s) or Collateral Document(s) (in whole or in part), immediately without penalty (unless otherwise provided in the Annex or Collateral Document) for a material breach by Visa of its obligations concerning Personal Information set forth in these Privacy Terms. Notwithstanding the foregoing, Visa shall not be deemed in material breach of any obligation set forth in these Privacy Terms if it is following the procedures specified by JPMC and agreed to by Visa in these Privacy Terms. Visa will provide Notice of any disagreement (including reasonable details) with Privacy Terms to Brian Dipietro, 301 North Walnut Street, Wilmington, DE 19801. Visa acknowledges that

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

18


the unauthorized disclosure of Personal Information is likely to cause irreparable injury to JPMC and that, in the event of a violation or threatened violation of any of these obligations, JPMC shall have no adequate remedy at law and shall therefore be entitled to seek to enforce each such obligation by temporary or permanent injunctive or mandatory relief obtained in any court of competent jurisdiction without the necessity of proving damages or the adequacy of money damages, posting any bond or other security or giving any undertaking, and without prejudice to any other rights and remedies which may be available, at law or in equity.

(h) Visa will not use Personal Information to contact any person, without JPMC’s consent, except if required by any Applicable Law, provided that any such contact does not involve marketing or solicitation of products or services.

3.3. Visa acknowledges that its obligations with regard to JPMC Personal Information shall remain in effect forever, without expiration.

4. Personal Information Audit .

Upon Notice from JPMC, Visa shall provide JPMC’s auditors (internal and external to JPMC) and inspectors or any Regulator with Visa’s annual Gramm-Leach-Bliley audit report. Material exceptions on the Gramm-Leach-Bliley audit report are reported to the Visa U.S.A. Board of Directors Audit Committee. Visa Corporate Risk routinely addresses and clears all exception items noted in the Gramm-Leach-Bliley audit report. JPMC may provide additional suggestions or recommendations based on the Gramm-Leach-Bliley audit report, and Visa will consider them.

5. Applicable Laws Relevant to Personal Information .

5.1. In accordance with Section 7.1 of the Master Agreement, Visa shall comply with all Applicable Laws. Applicable Laws shall include, but not be limited to, all laws relating to privacy and data protection laws: (i) of each applicable country; and (ii) that are or may in the future be applicable to Personal Information held or processed by Visa, including the Gramm-Leach-Bliley Act (P.L. 106-102) (15 U.S.C. §6801 et seq.) and the Fair Credit Reporting Act (15 U.S.C. §6801 et seq.).

5.2. In the event that a warrant or similar document is issued by a court of competent jurisdiction in an applicable country for the inspection, examination, operation or testing of any Visa technologies used or intended to be used for Personal Information, Visa shall promptly notify JPMC-designated recipients in writing. In the event that Visa is required to disclose Personal Information (i) in accordance with the Applicable Laws of an applicable country or (ii) as required by the order of a court of competent jurisdiction of an applicable country, it shall promptly notify JPMC in writing prior to disclosure.

5.3. Each Party shall cooperate with the relevant authorities in accordance with any applicable timeframes identified by such authorities in identifying the respective roles and obligations of each Party with respect to Personal Information.

 

19


5.4. Visa recognizes that in certain countries or jurisdictions: (a) regulatory or governmental entities may request additional contractual provisions with Visa to those in the Agreement in order to provide Visa with access to Personal Information in accordance with common law duties, regulatory or statutory requirements in the relevant jurisdiction (including under the data protection or privacy laws); or (b) JPMC may determine, on the basis of legal advice from counsel in the relevant jurisdiction, that certain additional contractual provisions with Visa to those in the Agreement are necessary in order to ensure or enable compliance with common law duties, regulatory, statutory or pre-existing contractual requirements in the relevant jurisdiction or as contemplated under the Agreement. If JPMC decides to issue cards in such countries or jurisdictions, Visa will negotiate in good faith additional privacy terms in a separate agreement between JPMC and Visa.

6. Security and IT Control and Related Policies related to Personal Information

6.1.

(a) Visa shall maintain and enforce security procedures concerning Personal Information, which procedures shall be (i) designed to protect the JPMC Personal Information from unauthorized access, including taking reasonable steps to avoid the corruption, loss or transmission to an unauthorized entity of data and to ensure the security of data during transmission and storage, including the use of data encryption techniques in accordance with industry standards, (B) at least as stringent as the most rigorous standard used to protect Personal Information for similar clients and (C) in compliance with Applicable Laws. Visa shall provide documentation of Visa’s and the Subcontractors’ security policies and practices and shall detail such policies and practices.

(b) Visa shall ** inform JPMC of ** breaches in security, or attempted breaches in security, of which Visa becomes aware, including any corruption, loss or transmission to an unauthorized entity of Personal Information, or any breach of data security during transmission and storage. In the event of a security breach, Visa shall **. Visa shall use its best efforts to remedy any such breach, or attempted breach within **, and Visa shall cooperate fully, and shall cause Subcontractors to cooperate fully, ** and with ** civil or criminal authority in any investigation or action relating to such breach, or attempted breach.

6.2. Compliance with ** Information/Technology Control and Related Policies . Throughout the Agreement Term, Visa and its Subcontractors shall (a) comply with ISO/IEC 17799 (Information Technology – Code of Practice for Information Security Management) ** then in effect that are applicable to Personal Information and of which Visa is informed and has agreed to comply with. **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

20


**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

21


MASTER AGREEMENT EXHIBIT C

Insurance Terms

1. Insurance Carried by Visa .

Visa, within five (5) business days after the execution of this Agreement or before commencing work or permitting any subcontractor to commence work, whichever is the earliest, shall procure and maintain, at its own expense, the following required insurance of the kinds and limits enumerated hereunder, with companies having A.M. Best’s Rating of A- VIII. Should Visa at any time neglect or refuse to provide the required insurance, or should such insurance be canceled, JPMC shall have the right to procure such insurance and the cost thereof shall be deducted from monies then due or thereafter to become due Visa. Visa may carry, at its own expense, such additional insurance as it may deem necessary. Visa shall not be deemed to be relieved of any responsibility by the fact that it carries insurance.

2. Required Insurance .

 

  2.1. Workers' Compensation and Employer's Liability Insurance in accordance with the applicable laws of the State of New York or the state in which the work is to be performed or of the state in which Visa is obligated to pay compensation to employees engaged in the performance of the work. The policy limit under the Employer's Liability Insurance section shall not be less than ** Dollars ($**) for any one accident;

 

  2.2. COMMERCIAL GENERAL LIABILITY INSURANCE with the following minimum limits for Bodily Injury and Property Damage on an Occurrence basis: $** per occurrence and $** annual aggregate and extended to cover: (a) Contractual Liability (b) Sub-contractors (c) Broad Form Property Damage Liability, (d) Products & Completed Operations, (e) waiver of subrogation against all parties named additional insured, (f) severability of interest provision, and (g) Personal Injury & Advertisers Liability, and;

 

  2.3. Umbrella/Excess Liability Insurance providing same or broader coverages than those provided for in the above Commercial General Liability Insurance with limits of not less than $** per occurrence.

**

3. Certificates of Insurance .

Visa shall provide certificates of insurance to JPMC evidencing that all insurance required is in force, such certificates to stipulate that the insurance will not be canceled or substantially

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


changed without thirty (30) days' prior notice to JPMC at the address indicated in Section 8.1 of the Master Agreement. Visa shall, on request, permit JPMC to examine original insurance policies.

4. Subcontractors and Other Suppliers .

** It is understood and agreed Visa’s determination of adequate insurance carried by subcontractors in no way relieves Visa from liability assumed by Visa or insurance required of Visa.

5. Waiver of Subrogation .

Visa must waive and must require that its insurers waive their rights of subrogation against JPMC and its Affiliates and their respective officers, directors, employees, successors and assigns on account of any and all claims Visa may have against JPMC or any of its Affiliates with respect to insurance required in (B) above.

6. No Affect on Obligations .

Neither procurement of the required insurance policies or the approval of Visa’s insurance by JPMC shall affect Visa’s obligations under this Agreement or any Collateral Document.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

23


JPMC Agreement Number 68593

SERVICES ANNEX

THIS SERVICES ANNEX (“ Services Agreement ”) is entered into between JPMorgan Chase Bank, National Association, with headquarters in Columbus, Ohio, and Visa U.S.A. Inc., a Delaware corporation, with offices located at 123 Mission Street, San Francisco, CA 94105.

Services Agreement Effective Date: January 1, 2005

 

VISA U.S.A. INC.   JPMorgan Chase Bank, National Association
By:  

/s/    K EVIN S CHULTZ

  By:  

/s/    D IANE E SHLEMAN

Name:   Kevin Schultz   Name:   Diane Eshleman
Title:   EVP   Title:   CPO
Date: 1/1/2005   Date: 1/1/2005

NOW, THEREFORE, for and in consideration of the agreements set forth below, JPMC and Visa agree as follows:

1. Construction .

1.1. Terms . Capitalized terms used but not defined in this Annex will have the meanings given to them in the Master Agreement. References in this Annex to Sections will refer to the Sections of this Annex unless otherwise noted.

1.2. References . In this Services Agreement, the phrase “as part of the Services” means that the services described are included as a part of the Services (defined herein) for the fees specified and no additional charge shall be payable by JPMC in connection therewith; however, any failure to include a specific reference to, or mention of the phrase “as part of the Services” in connection with any services shall not imply or be construed to mean that the services described are not included as a part of the Services for the fees specified or that an additional charge may be payable by JPMC in connection therewith.

(a) The term “ Services ” includes (i) the services set forth in the Schedule (including the development and delivery of Work Product (defined below), if any; (ii) end of term assistance services; and (iii) any New Service to which the Parties agree and document in an amendment to a Schedule or a new Schedule.

(b) The term “ New Service ” means any service that is outside the scope of the Services or requires material additional resources or material additional startup expenses not otherwise required for performance of the Services.


(c) The term “ Work Product ” means any deliverables, services, or any materials created or developed under the Agreement by or for Visa or its Subcontractors or for which Visa is otherwise responsible hereunder (tangible, recorded or otherwise, and without regard to the form of recordation or state of completion), including, working papers, narrative descriptions, reports, data, tapes, diskettes, software (including fully commented source code and object code), surveys and findings, specifications, plans, procedures, data, files, interfaces, databases (including the design and elements thereof), documentation, manuals, training materials or other results of Visa’s performance of the Services and precursors such as product and strategic concepts and proposals, and all items of similar character. Work Product includes Intellectual Property in and to any of the foregoing. “ Intellectual Property ” is defined herein as all intellectual property rights or proprietary rights, including copyright rights (including rights in audiovisual works), moral rights, trademark rights (including logos, slogans, domain names, trade names, and service marks), patent rights (including patent applications and disclosures), know-how, inventions, proprietary computer programs and software, rights of priority and trade secret rights, as recognized in any country or jurisdiction in the world.

(d) The terms “ Rules ” means the By-Laws and Operating Regulations of Visa located at http://www.visaonline.com as amended from time to time.

2. Services

2.1. Scope of the Services Generally .

(a) During the Services Term (defined below), JPMC may from time to time request Visa to perform Services. If JPMC so requests, Visa and JPMC shall work to complete and execute a form substantially similar to the template attached hereto as Services Agreement Exhibit A (including any exhibits) that describes the Services to be performed (including any Service Levels (defined below), specifications or other Work Product) (“ Schedule ”). Each Schedule(s) shall be deemed to incorporate by reference the terms and conditions of the Master Agreement, this Services Agreement and the Collateral Documents and shall constitute a separate and binding agreement between or among the parties that sign the Schedule. Services provided to JPMC by Visa shall be governed by the terms set forth in the Master Agreement, the Services Agreement, Collateral Documents and such additional terms as are contained in the applicable Schedule.

(b) A “ Divestment Unit ” means any JPMC Affiliate or any business, division, department or group of assets of JPMC or any JPMC Affiliate which: (i) was, immediately prior to a particular date (“ Divestment Date ”), properly entitled to request that Visa provide Services to such Divestment Unit under the Agreement or to otherwise gain some benefit from the Agreement (“ Benefit ”); (ii) would not, on or after the Divestment Date, be entitled (other than by virtue of this provision) to request that Visa provide Services to such Divestment Unit or gain that Benefit; and (iii) as of the Divestment Date, is either acquired by a legal entity or, in the case of any business, division, department or group of assets, is constituted as a separate legal entity, or, in the case of an JPMC Affiliate, ceases to be an Affiliate as defined in this Master Agreement for any other reason. If any of the events specified in sub-clause (b) (iii) occurs, the rights and benefits hereunder shall be extended to the affected Divestment Unit, without payment of any transfer fee, to enable that Divestment Unit to continue to gain the Benefit for a transition period not to exceed twelve (12) months from the Divestment Date. The Divestment Unit shall comply with the terms and conditions of this Agreement (including all related agreements, schedules and the Rules) applicable to the receipt of the Benefit by the Divestment Unit. The Parties understand and agree that the purpose of such extension is to permit the Divestment Unit to request Services, to continue to receive Services or to otherwise gain the Benefit on a temporary basis during the transition to alternative service providers.

 

2


2.2. Performance of Services Visa shall provide to JPMC the Services. Visa understands that prompt performance and delivery by Visa of all Services is required by JPMC in order to enable JPMC to meet its schedules and commitments, and that Visa shall adhere to (and shall cause its Subcontractors to adhere to) the work and staffing schedules, any performance schedule or timetable for Services (“ Timetable ”) and any performance standards set forth in any Schedule and any other performance standards relating to the Services as may be mutually agreed upon by the Parties in writing or are contained in the applicable Rules (“ Service Levels ”).

2.3. Third Party Services JPMC shall have the right to contract with a third party to act as its agent on JPMC’s behalf for implementing Services or procuring products (“ Third Party Services ”), and in such event, Visa shall cooperate with JPMC, and any such third party, to the extent reasonably required by JPMC, including providing: (a) in writing, to the extent available, applicable requirements, standards and policies for the Third Party Services, (b) reasonable assistance and support services to such third party at reasonable prices and (c) access to the Services, Subcontractors, Visa Personnel and Visa locations at which Visa provides any Services (“ Service Locations ”) to the extent that such access is reasonably required for the Third Party Services, provided, however, that such third party shall have, prior to such disclosure, executed a confidentiality agreement with Visa and such other documents as Visa shall reasonably require to hold Visa Confidential Information in confidence, and in no event shall Visa be required to waive its security requirements with respect to any request for access.

2.4. Change Control Procedures

(a) In the circumstances where Visa has agreed in a Schedule to provide custom services or development to JPMC (i.e., services not made generally available to Visa Members), JPMC or Visa may propose New Services or changes to such Schedule by delivering a Notice to the other Party describing: (i) the changes or New Services (including the Work Product to be developed and delivered in connection therewith, if any) and (ii) a Timetable for performance, if appropriate. Visa shall respond within a reasonable period of time to any proposal from JPMC and at Visa’s expense, deliver to JPMC a written document (a “ Change Order Proposal ”), indicating: (A) the effect of the proposal, if any, on (1) the amounts payable by JPMC under the applicable Schedule and (2) Visa’s performance of its obligations thereunder, (B) the anticipated time required for implementation of such New Services or changes and/or delivery of the Work Product, (C) the New Services or changes that Visa anticipates performing, (D) roles/functions of Visa Personnel and upon JPMC’s request, Subcontractors, if any, that may be necessary, (E) any new Service Levels and/or necessary modifications to any existing Service Levels and (F) any other information requested in the proposal or reasonably necessary for JPMC to make an informed decision regarding the New Services or changes.

(b) Visa shall not begin performing any New Services or changes until the Parties have reached agreement on terms and conditions for the New Services or changes and JPMC has authorized the New Services or changes in writing by means of a new Schedule or an amendment to the applicable existing Schedule. Nothing in this Section 2.4 shall relieve Visa of its obligation to accomplish normal and routine tasks associated with its obligations hereunder. Each Change Order Proposal must be expressly accepted by JPMC in writing prior to additional fees being incurred. If Visa fails to respond to JPMC within a reasonable period of time following receipt of Notice from JPMC, then such failure will be deemed an agreement by Visa to provide such New Services or changes with no affect on or change to the fees, performance time or required resources specified in the applicable Schedule.

 

3


3. Subcontractors

3.1.(a) Visa shall not use any new Subcontractor (including replacement of an existing Subcontractor) that retains, houses, or processes (excepting any entity who retains, houses, or processes transaction data in the course of authorizing, clearing and settling Visa-branded payment transactions) JPMC employee, consumer or corporate customer identifiable information without reviewing and certifying compliance by that Subcontractor with Visa’s CISP requirements. Visa shall provide to JPMC a copy of its report certifying CISP compliance and shall review those results with JPMC.

(b) Upon request from JPMC, Visa shall disclose to JPMC the identity of any Subcontractor with respect to a material portion of Services generally provided to Visa Members that Visa also provides JPMC.

3.2. The use of any Subcontractor shall not release Visa from its obligations hereunder, including timely compliance with the terms of the Agreement, and Visa shall remain responsible for obligations performed by Subcontractors to the same extent as if Visa performed such obligations. Visa shall be solely responsible for all payments to Subcontractor.

3.3. ** Visa shall negotiate a contract with the subcontractor that contains the substance of the provisions of Section 3.4. **

3.4. ** Visa shall not insert into any subcontract any provision the effect of which would be to limit the ability of a Subcontractor to contract directly with JPMC and its Affiliates; provided, however, that in the event VISA has an exclusive agreement with such Subcontractor, JPMC may only use such Subcontractor’s services with respect to VISA products. Visa shall include at least the following provisions in each subcontract between Visa and any Subcontractor:

(a) the right of Visa to terminate such subcontract (A) if there was a material misrepresentation concerning such Subcontractor at the time approval was given and the Subcontractor’s performance is deficient in any material respect and the performance deficiency has not been corrected within ** after the date of such Notice;

(b) **

(c) **

(d) **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

4


(e) a provision giving Visa substantially equivalent audit rights to those required of Visa in Section 8 (Audits) hereof; and

(f) **

3.5. **

4. Management and Control; Reporting

4.1. Periodic Meetings . At JPMC’s request, or at such times as are set forth in the applicable Schedule, JPMC’s designated representative and Visa Relationship Manager shall meet, at mutually agreed upon locations, to discuss and evaluate the Services including (a) activities and objectives under the Agreement or any applicable Schedule and Service Levels, (b) operational procedures or other aspects of the Agreement, including customer service, pricing, market conditions (including opportunities to achieve cost reduction), budgets and long range goals, (c) recommend and discuss long-term strategic planning including development work and new releases, (d) any other issues that impact either Party, or the Services or (e) other issues deemed appropriate by the Parties. Each Party shall be responsible for its own expenses relating to such meetings.

4.2. Reports . Throughout each Services Term, and as part of the Services, Visa shall maintain and provide to JPMC, as provided by such Schedule, (a) all performance reports measuring Visa’s or, if applicable under Section 3, a Subcontractor’s performance against the applicable Service Levels and ** (“ Reports ”) in content and format specified by such Schedule or otherwise in writing by JPMC, in both hardcopy and in an electronic form, and (b) such documentation and information as may be requested by JPMC from time to time in order to verify the accuracy of the Reports, provided that Visa shall not be required to provide any documentation that contains information about any other Member or to create documentation that does not contain such other Member information, if none exists. At JPMC's request, Visa shall promptly correct any material errors or inaccuracies in the Reports. All Reports shall be provided in English.

5. Intellectual Property Rights

5.1. Ownership of Pre-Existing, Outside and Independently Developed Materials . Each Party or its licensors will retain ownership, together with all related Intellectual Property rights, of (i) all third party-owned materials provided by a Party under each applicable Schedule; (ii) all materials developed or acquired by a Party prior to the effective date of the applicable Schedule or independently from performance of the Services, and (iii) all other materials made generally available by Visa to its Members and any works based on such generally available materials, including, without limitation enhancements, modifications or new developments.

5.2. Ownership of Work Product Created Pursuant to Schedules and Not Made Generally Available to Members . Any Work Product produced by Visa during the term of this Agreement not intended to be made generally available to its Members shall be performed under a Schedule negotiated with JPMC. Each such Schedule will specify that Work Product created to the specifications of JPMC pursuant to that Schedule will be “Type I Materials,” “Type II Materials,” “Type III Materials,” “Type IV

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

5


Materials,” “Type V Materials” or “Type VI Materials,” (the foregoing a “Type”) or otherwise as both Parties agree. If a Type is inadvertently not specified in the Schedule, the Parties will negotiate in good faith that Schedule when the oversight is discovered to assign a reasonable and mutually agreeable Type for the Work Product developed under that Schedule. All disputes arising under or relating this Section 5.2 shall be resolved pursuant to Section 8.9 of the Master Agreement.

(a) Type I Materials . JPMC will have all right, title, and interest (including but not limited to ownership of Intellectual Property rights) in and to Type I Materials. Visa shall have no license or other rights in any Type I Materials, except residual rights to use any ideas, concepts, know-how, or techniques which Visa employees are exposed to in the course of providing Type I Materials and which are retained in the unaided memories of Visa employees, provided that such use does not violate JPMC's patent rights or copyrights or any other restriction expressly identified in a Schedule. An employee’s memory is unaided if the employee has not intentionally memorized the information for the purpose of retaining and subsequently using or disclosing it. Upon expiration or earlier termination of the Master Agreement, the Services Agreement or the applicable Schedule, as the case may be, or upon JPMC’s earlier request, Visa shall immediately surrender to JPMC all Type I Materials or any component of such Type I Materials designated by JPMC in writing. Visa shall retain no part or copy of any Type I Materials. If requested by JPMC, Visa shall certify in writing its exacting compliance with the foregoing provision.

(b) Type II Materials . Visa or third parties will have all right, title, and interest (including but not limited to ownership of Intellectual Property rights) in and to Type II Materials. Visa will deliver one copy of the Type II Materials to JPMC. Visa hereby grants JPMC and its Affiliates, an irrevocable, perpetual, nonexclusive, worldwide, paid-up, royalty free license to use, execute, reproduce, display, perform, export, sublicense and distribute (within JPMC and its Affiliates) copies of, and prepare derivative works based on, Type II Materials.

(c) Type III Materials . JPMC will have all right, title, and interest (including but not limited to ownership of Intellectual Property rights) in and to Type III Materials. Visa will retain one copy of the Type III Materials. JPMC grants to Visa (i) an irrevocable, perpetual, nonexclusive, worldwide, paid-up, royalty free license to use, execute, reproduce, display, perform, export, sublicense and distribute (internally and externally) copies of, and prepare derivative works based on, Type III Materials and (ii) the right to authorize others to do any of the foregoing.

(d) Type IV Materials . JPMC will have all right, title, and interest (including but not limited to ownership of patent rights and copyright) in and to Type IV Materials. Visa will retain one copy of the Type IV Materials. JPMC grants to Visa (i) an irrevocable, perpetual, exclusive (as to everyone but JPMC), worldwide, paid-up, royalty free license to use, execute, reproduce, display, perform, import, sublicense, distribute (internally and externally) copies of, and prepare derivative works based on, Type IV Materials and (ii) the right to authorize others to do any of the foregoing.

(e) Type V Materials . Visa will have all right, title, and interest (including but not limited to ownership of Intellectual Property rights) in and to Type V Materials. JPMC will retain one copy of the Type V Materials. Visa grants to JPMC (i) an irrevocable, perpetual, nonexclusive, worldwide, paid-up, royalty free license to use, execute, reproduce, display, perform, export, sublicense and distribute (internally and externally) copies of, and prepare derivative works based on, Type V Materials and (ii) the right to authorize others to do any of the foregoing.

(f) Type VI Materials . Visa will have all right, title, and interest (including but not limited to ownership of patent rights and copyright) in and to Type VI Materials. JPMC will retain one copy of the Type VI Materials. VIDA grants to JPMC (i) an irrevocable, perpetual, exclusive (as to everyone but Visa), worldwide, paid-up, royalty free license to use, execute, reproduce, display, perform,

 

6


import, sublicense, distribute (internally and externally) copies of, and prepare derivative works based on, Type IV Materials and (ii) the right to authorize others to do any of the foregoing.

5.3. Works-Made-For-Hire . All Type I Materials, Type III Materials and Type IV Materials shall be considered a “work-made-for-hire” to the extent permissible under applicable law and are otherwise hereby irrevocably assigned to JPMC without further charge or cost, subject to Visa’s rights in Type III Materials and Type IV Materials above. Type II Materials, Type V Materials and Type VI Materials will not be considered “work-made-for-hire.” Each Party will prepare and execute such applications, assignments and other instruments and provide such cooperation reasonably requested by the other Party to give full effect to the provisions of this paragraph.

5.4. **

5.5. Acceptance Testing.

(a) Visa will notify JPMC when a specific Work Product is ready for acceptance testing by JPMC (“ Acceptance Testing ”). JPMC will also perform iterative Acceptance Testing in connection with Visa’s phased releases of various components of the Work Product. Final Acceptance Testing will not be conducted until completion of all Work Product pursuant to the applicable Schedule.

(b) Final Acceptance Testing will be based upon testing procedures sufficient to demonstrate that the Work Product, as modified or expanded by the Services and pursuant to the member implementation guide (located at www.visaonline.com), to the extent applicable: (i) contains the functionality of, and performs substantially in conformance with, all specifications and other objective requirements as may be described in an applicable Collateral Document including all Service Levels, (ii) will perform at acceptable levels, and (iii) will successfully complete a simulated “day’s processing” in a two-day period.

(c) The Acceptance Testing procedures will be determined by mutual written agreement of the Parties before Visa commences “live processing,” provided that Acceptance Testing procedures shall continue after “live processing” commences as appropriate to verify that the Work Product and Services meet all applicable requirements in a full production mode. In the event that Visa reasonably believes that the Work Product is not suitable for such commencement, Visa shall provide JPMC with a written explanation of its concerns and the Parties shall agree upon an alternate plan and timeframe for completing Acceptance Testing. In the event that the Parties do not agree on such alternate plan and timeframe, JPMC may commence Acceptance Testing in a “live processing” environment, and Visa shall be relieved of any damages under the Agreement with respect to the specific Work Product to the extent that such damages are related to such “live processing”.

(d) Only after the Work Product and Services meet all Acceptance Testing requirements will they be deemed accepted. If the Work Product or Services fail to meet all Acceptance Testing requirements, Visa will promptly correct the deficiencies identified by the Acceptance Testing and the applicable Acceptance Testing will then be re-performed. If JPMC determines that Visa failed to correct the deficiencies within a reasonable time, using best efforts, or as otherwise expressly agreed to in writing (“ Cure Period ”), JPMC may, at its option, do one of the following by notifying Visa: (i) extend the Cure

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

7


Period to allow Visa the opportunity to correct the Acceptance Criteria non-conformities and re-perform Acceptance Testing in accordance with the procedure set forth above, (ii) accept the Work Product and/or Services, as the case may be, and negotiate for lesser performance or (iii) terminate the applicable Schedule (in whole or in part) on Notice to Visa, and return the Work Product and related materials to Visa, in which event Visa shall promptly refund to JPMC all fees that were paid under the terminated Schedule, or portion of any fee attributable to the terminated portion thereof, as the case may be.

5.6. Consents .

(a) All consents or approvals necessary to allow Visa and any Subcontractor to use any of the following to provide the Services: (i) Intellectual Property that was, is or shall be, developed by or for JPMC, including the Work Product (“ JPMC Intellectual Property ”), and (ii) services provided for the benefit of JPMC under JPMC’s Third Party Services contracts (“ JPMC Consents “) shall be obtained by JPMC at JPMC’s sole cost and expense with Visa’s cooperation.

(b) If any JPMC Consent is not obtained, then, unless and until such JPMC Consent is obtained, Visa shall use reasonable commercial efforts to determine and adopt, subject to the prior written approval of JPMC, such alternative approaches as are necessary and sufficient to provide the Services without such JPMC Consents, provided that any such work shall be pursuant to a JPMC approved Change Order Proposal pursuant to Section 2.4.

(c) All consents, licenses, permits, authorizations or approvals of Visa (i) necessary to allow JPMC to use throughout an applicable Annex(s) Term all (A) third party services retained by Visa or any Subcontractor in order to provide the Services and (B) third party Intellectual Property necessary to provide the Services, or (ii) required by legislative enactment and regulations applicable to Visa that are legally required to be obtained in connection with the performance of the Services (“ Visa Consents ”) shall be obtained by Visa at Visa’s sole cost and expense with JPMC's cooperation, provided that nothing herein shall be deemed to prevent Visa from recovering any such expense as part of its pricing for the Services in its normal course of business.

6. Payments .

6.1. Fees . JPMC or the JPMC Affiliate, which executed the Schedule, shall be solely responsible to pay to Visa or the Visa Affiliate providing Services any fees or charges due to Visa set forth in an applicable Schedule. Visa or the Visa Affiliate providing Services shall be solely responsible to pay to JPMC or the JPMC Affiliate, which executed the Schedule, any fees or charges due to JPMC set forth in an applicable Schedule. Any fees related to the Services will be calculated as set forth in each applicable Schedule, except that in the event fees are not set forth in a Schedule, such fees will be calculated in accordance with the Rules.

6.2. Payment Schedule and Invoices. Except for any amounts that are disputed by a Party or as otherwise provided in an applicable Schedule or the Rules (including timing of payments and delivery of invoices), invoices shall be due and payable within sixty (60) days after receipt of a correct invoice at the bill-to-address set forth in an applicable Schedule. JPMC or the applicable JPMC Affiliate shall have the right to set-off against amounts owed by such entity under the Agreement, any undisputed amount Visa is obligated to pay or credit JPMC under an applicable Schedule, except that JPMC shall have no right to set-off any such obligations of Visa against JPMC’s settlement obligations for payment transactions under the Rules.

6.3. Pass–Through Expenses. Visa shall promptly provide JPMC with the original third party invoice for any expenses paid directly by JPMC to a third party service provider, or expenses incurred by

 

8


Visa specifically on behalf of JPMC and reimbursed by JPMC to Visa at actual cost (“ Pass–Through Expense ”), if a separate invoice for JPMC is received by Visa, for such expenses together with a statement that Visa has reviewed the invoiced charges and made a determination of which charges are proper and valid and should be paid by JPMC.

7. Taxes

7.1. Responsibility for Paying Taxes; Generally

      (a)(i) Visa shall be responsible for any sales, service, value-added, use, excise, consumption, and any other taxes and duties on the goods or services it purchases, consumes or uses in providing the Services, including taxes imposed on Visa’s acquisition or use of such goods or services and the amount of tax is measured by Visa’s costs in acquiring such goods or services.

(ii) Unless JPMC provides Visa with a valid and applicable exemption certificate or as otherwise provided in this Section, JPMC will be responsible for sales, use, excise, services, consumption and other taxes or duties (excluding value added tax) that are assessed on the provision of the Services and for which Visa invoices JPMC before the expiration of the applicable JPMC statutory period for assessment of deficiencies. Visa agrees to indemnify JPMC for any penalties and interest arising from Visa’s failure to collect or remit such tax.

(iii) Except when separately identified by Schedule or as otherwise provided in this Section, JPMC will be responsible for value-added taxes that are assessed on the provision of the Services (including the reimbursement of expenses), any particular goods provided to JPMC by Visa, its Affiliates or subcontractors, or the charges for such goods or Services. If a value added tax is later assessed against Visa due to a change in law or otherwise, on the provision of the Services, however levied or assessed, except for assessments levied against the Visa for administrative errors by the Visa (e.g. incorrect calculation of the quantum of VAT due), to the extent Visa may not recover or obtain a credit for such tax, both Parties will negotiate in good faith and agree on a commercial resolution to this issue to their mutual satisfaction. Failing an agreement between the Parties on such adjustment, JPMC reserves the right to terminate the affected Schedules in accordance with Section 6.2 of the Master Agreement (Termination for Convenience).

(iv) When Services are specifically identified in the Schedule as being subject to value-added taxes, Visa will be responsible for levying such taxes on the provision of the Services and JPMC will be responsible for paying those taxes in addition to the consideration payable.

(v) Any taxes assessed, as determined by JPMC, on the provision of the Services resulting from Visa relocating or rerouting the delivery of Services for Visa's convenience to, from or through a location other than the location approved by JPMC as of the effective date of the applicable Schedule, shall be paid by JPMC and JPMC shall receive a credit with respect to the fees invoiced thereunder equal to the payments made pursuant to this Subsection 7.1(a)(v).

(b) JPMC may deduct withholding taxes, if any, from payments to Visa where required under applicable law. JPMC shall, at Visa's written request, provide Visa with appropriate receipts for any taxes so withheld to the extent that JPMC has received such receipts from the applicable taxing authority.

(c) Each of JPMC and Visa (for itself and its subcontractors) shall bear sole responsibility for all taxes, assessments and other real property related levies on its owned or leased real property, personal property (including software), franchise and privilege taxes on its business, and taxes based on its net income or gross receipts. Visa’s employees shall not be considered employees of JPMC by

 

9


reason of their provision of Services under this contract and Visa shall bear sole responsibility for all payroll and employment taxes relating to its employees.

7.2. Segregation of Fees JPMC and Visa shall cooperate to segregate the fees payable hereunder into the following separate payment streams: (a) those for taxable Services; (b) those for nontaxable Services; (c) those for exempt Services, (d) those for which a sales, use or other similar tax has already been paid; and (e) those for which Visa functions merely as a paying agent for JPMC in receiving goods, supplies or services (including leasing and licensing arrangements) that otherwise are nontaxable or have previously been subject to tax. Visa shall state separately on its invoices the portion of fees which are subject to any sales, use, excise, value-added, services, consumption or other taxes due during the term of an applicable Schedule in connection with the provision of the Services, and the amounts of any taxes Visa is collecting from JPMC.

7.3. Cooperation JPMC and Visa shall reasonably cooperate to more accurately determine each Party's tax liability and to minimize such liability to the extent legally permissible. Where required JPMC and Visa shall provide and make available to the other party any resale certificates, information regarding out-of-state sales or use of equipment, materials or services, and other certificates or information reasonably requested by such other party. Some Services delivered to certain JPMC locations are exempt from sales and use taxes. JPMC will provide Visa with the documentation applicable to tax exempt transactions. Specifically, for certain Services delivered to certain JPMC locations described in a letter from the New York City Industrial Development Agency (“ IDA ”), dated February 7, 2003, a copy of which has been delivered to Visa, JPMC shall be deemed to have ordered such services in its own name as agent for the IDA for the purposes of qualifying for exemption from New York State and New York City sales and use taxes.

7.4. Assessment for Tax Deficiency. If either Party is assessed a deficiency for taxes payable by the other Party pursuant to the Agreement, the assessed Party will promptly notify the other Party of such assessment and will administratively contest such assessment to the extent it is timely requested or authorized to do so by the other Party. The other Party will be given a reasonable opportunity to participate in any such administrative contest and to review prior to submission the terms of any communication the assessed Party undertakes as part of such administrative contest. The assessed Party will not agree the amount of any such assessment without the approval of the other Party, such agreement not to be unreasonably withheld. The other Party shall indemnify and hold harmless the assessed Party from any such tax deficiency. Penalties and interest, if any, associated with such deficiency shall be the responsibility of (i) assessed Party where such deficiency resulted from a failure of the assessed Party to properly invoice the other Party. The other Party shall reimburse the assessed Party for all accounting and attorneys' fees and expenses reasonably incurred in contesting such assessment at the request or upon the authorization of the other Party; provided, however, that the assessed Party shall not be required to contest any such assessment unless requested or authorized to do so by the other Party, and payment by the assessed Party of an assessed deficiency which it was not timely requested or authorized by the other Party to contest, said assessment having been promptly advised to the other Party, will be deemed a payment which the assessed Party was required to pay to the appropriate government entity.

8. Audits

8.1. General Audit .

(a) Upon Notice from JPMC, Visa shall provide JPMC's auditors (internal and external to JPMC) and inspectors or any Regulator with annual and/or quarterly audited financial statements and its

 

10


annual SAS 70 Type II Report. Material exceptions on the SAS 70 Type II Report are reported to the Visa USA Board of Directors Audit Committee. Visa Corporate Risk routinely addresses and clears all exception items noted in the SAS 70 Type II Report. JPMC may provide additional suggestions or recommendations based on the SAS 70 Type II Report, and Visa will consider them.

8.2. **

8.3. Record Retention . As part of the Services, Visa shall (a) retain records and supporting documentation sufficient to document the Services and the fees paid or payable by JPMC under this Services Agreement, during the Services Term and for no less than **, provided that any records relating to settlement shall be maintained only for **, and (b) upon Notice from JPMC, provide JPMC and its Regulators with reasonable access to such records and documentation as they pertain only to Services provided to or fees paid by JPMC.

9. Term and End of Term Assistance .

9.1. Term. The Services Agreement is effective from the Services Agreement Effective Date set forth above until terminated in accordance with the Master Agreement. (“ Services Term ”).

9.2. End of Term Assistance Services.

(a) End of Term Assistance Services means (i) the Services which were provided by Visa immediately prior to the expiration or termination of an applicable Services Term as set forth in an applicable Schedule to the extent JPMC requests that such Services be provided from such expiration or termination and is otherwise entitled to receive these Services under the Rules, (ii) any New Services requested by JPMC and agreed to by Visa and set forth in an applicable Schedule in order to facilitate the transfer of the Services to JPMC or another service provider designated by JPMC, and (iii) Visa, (A) assisting JPMC in the development of a transition plan in connection therewith, (B) making available reasonably necessary project personnel and resources to facilitate the transition, (C) providing such reasonable End of Term Assistance Services as are necessary to successfully complete such transition, (D) providing training, documentation and other materials reasonably necessary to enable JPMC or its designee to assume responsibility for the Services, (E) delivering to each of JPMC and its designees the most current copies of any Work Product consistent with any rights of JPMC in that Work Product, and (F) making available to JPMC and its designees, if reasonably commercially possible and at a rate to be negotiated by the Parties, any third party services and systems then being utilized by Visa in the performance of the Services, subject to the terms and conditions of any applicable third party agreements.

(b) During the twelve months after the expiration or earlier termination of the Services Agreement, (“ End of Term Assistance Period”) , at JPMC’s written request, Visa will provide JPMC or its

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

11


designee (provided JPMC has the authority to designate such third party to receive Services under the Rules) with End of Term Assistance Services in accordance with an applicable Schedule. The quality and level of such Services shall not be degraded during the End of Term Assistance Period, provided that JPMC complies with its obligations under the Agreement. If the original Schedule did not provide for such Services, then JPMC and Visa shall execute a new Schedule, which shall describe the End of Term Assistance Services. After the expiration of the End of Term Assistance Services Period, Visa shall deliver to JPMC, as applicable, any remaining JPMC Confidential Information still in Visa's possession in connection with the applicable Schedule. During the Services Term, Visa shall provide JPMC with information in Visa’s possession related to the Services that JPMC reasonably requests to enable JPMC to draft a request for proposal(s) (“ RFP ”) relating to a portion or all the Services. Visa may or may not be a recipient of such RFP. In the event that Visa elects not to provide requested information, Visa will provide a detailed listing of the type of withheld information and an explanation of the basis for its refusal to provide such information. Any disclosure of information by Visa to JPMC under this Section 9.2(b) shall be treated as Confidential Information of Visa under Section 2 of the Master Agreement.

9.3. End of Term Assistance Services Fees . JPMC shall pay to Visa, fees for End of Term Assistance Services pursuant to the applicable Schedule, or if none is listed in an applicable Schedule, then at Visa’s then current standard time and materials fees for such Services. To the extent possible, Visa shall minimize any fees for End of Term Assistance Services by utilizing resources included in the fees already paid by JPMC to Visa, or being paid by JPMC to Visa after such expiration or termination, to provide the End of Term Assistance Services.

10. Business Continuity and Disaster Recovery . Visa hereby agrees to provide back up, business continuity and disaster recovery services (“ Continuity Services ”) that would enable JPMC to continue enjoyment of the Services in accordance with Visa’s business continuity and disaster recovery plan as set forth in the document entitled: “Technical Recovery Plans: OCE Failure” (“ BC/DR Plan ”). This BC/DR Plan has been provided to JPMC. JPMC will review the BC/DR Plan within 180 days of the effective date of the first Schedule under this Services Agreement. Visa agrees to discuss in good faith any changes to the BC/DR Plan recommended by JPMC (and implement such discussed and agreed upon changes to the benefit of the general Visa Membership). If Visa does not provide the Continuity Services in accordance with the BC/DR Plan, it will be considered a material breach of the Agreement and JPMC may terminate one or more Annex(es) or Collateral Document(s) (in whole or in part), pursuant to Section 6.3 (Termination for Cause) of the Master Agreement.

11. Services Covenants .

In addition to any other covenants given by Visa, Visa covenants that: (a) Visa shall provide the Services (i) in a professional and workmanlike manner, (ii) with reasonable care and skill, (iii) with superior customer and technical support in accordance with the standards herein and in any Schedule, (iv) in accordance with the specifications and any Services Timetable in any Schedule, (v) at a minimum, in accordance with any Service Levels and (vi) in accordance with any relevant third party service provider’s, license, documentation and recommendations; (b) ** (c) all reports and tax returns (including employment and withholding taxes) of Visa and each Subcontractor required, as a result of the Agreement, to be filed under Federal, state, local and foreign laws, shall be filed on a timely basis, and Visa, and each Subcontractor, unless contesting such in good faith, shall promptly pay all governmental taxes, assessments, fees and other charges lawfully levied upon or assessed against it; and (c) unless

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

12


otherwise set forth on an applicable Schedule(s) and if otherwise applicable, the Services (i) are and will be capable of supporting, now and in the future, the US Dollar.

12. **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

13


SERVICES ANNEX EXHIBIT A

Schedule Template


JPMC Agreement Number 68593-T2

SCHEDULE ONE

THIS SCHEDULE ONE (together with the Annex(es) and Agreement, hereto or incorporated into this document, this “ Schedule One ”), effective as of January 1, 2005 is entered into between JPMorgan Chase Bank, National Association, with headquarters in Columbus, Ohio, and Visa U.S.A. Inc., a Delaware corporation, with offices located at 123 Mission Street, San Francisco, CA 94105.

Schedule One Effective Date: January 1 , 2005

 

Visa U.S.A. Inc.   JPMorgan Chase Bank, National Association
By:  

/s/    K EVIN S CHULTZ

  By:  

/s/    D IANE E SHLEMAN

Name:   Kevin Schultz   Name:   Diane Eshleman
Title:   EVP   Title:   CPO
Date:  

1/1/2005

  Date:  

1/1/2005

WHEREAS, JPMC and Visa, each a Party and together the Parties, and in recognition of current market conditions and a genuine desire to expand upon the Parties relationship, have agreed to Visa’s offering of (i) the renewal of JPMC’s participation in the ** Program in accordance with **, and recent amendments, attached as Exhibit B to this Schedule One, to those **, and (ii) additional funding and other commitments to JPMC, as described in this Schedule One.

NOW, THEREFORE, for and in consideration of the agreements set forth below, JPMC and Visa agree as follows:

 

1. Definitions .

Unless otherwise defined in Exhibit A to this Schedule, all capitalized terms used herein is defined in accordance with the definitions set forth in the Agreement.

 

2. Prior Agreements .

The ** Agreement dated July 12, 1999 (“** Agreement”) between Visa and Bank One is hereby superseded by, and replaced in the entirety with, this Schedule One, as of the Schedule One Effective Date, and will be of no further force or effect thereafter. Each Visa Co-Brand Incentive Agreement in effect as of the Schedule One Effective Date and any new Visa Co-Brand Incentive Agreements will remain in force in

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


accordance with their respective terms independently of this Schedule One and will not be affected (except to the extent expressly provided therein) in the event this Schedule One is terminated for any reason. Co-Brand Incentive Agreements will however, benefit by having **. In the event of a conflict between the terms of this Schedule One, on the one hand, and the terms of any Visa Co-Brand Incentive Agreement, on the other hand, the terms of such Visa Co-Brand Incentive Agreement, as the case may be, will prevail. Nothing in this Schedule One will limit, expand or supersede any terms of the Visa U.S.A. By-Laws or Operating Regulations, all of which shall continue along with the Agreement to govern the relationship between JPMC and Visa, as amended from time to time. However, this Schedule One contains terms and provisions that are not contained in the By-Laws and Operating Regulations, and these will not be deemed to limit, expand or supercede the By-Laws or Operating Regulations. Visa agrees to advise JPMC in advance of the implementation of any modification or amendment to the Rules **.

 

3. ** Program and ** Benefits .

Visa will charge JPMC the standard fees and provide ** discounts available to all Members of Visa. In addition, Visa will provide other benefits described in this Schedule One together with **, as adopted by the Visa Board of Directors, attached to this Agreement as Exhibit B. The content of Exhibit B is referred to herein as “ ** ”. Section 7 of this Schedule One contains certain amplifications and clarifications to **. If Visa shall adopt any amendment or modification of, and/or supplement to, the subject matter of any of the terms of **, whether as a change or alteration of ** or by virtue of the promulgation of a new set of program ** to govern Visa ** in any subsequent year during the Term of this Schedule One (such as, for example, the adoption of “2005 Program **”) or otherwise, Visa shall immediately notify JPMC in writing thereof and provide JPMC with copies thereof. Each such individual amendment, modification and/or supplement, as approved by the VISA USA or Visa International Board of Directors, shall operate as an amendment, modification and/or supplement to ** for purposes of this Schedule One. All such amendments, modifications and/or supplements are deemed to be included within the defined term “**” for purposes of this Schedule One (it being understood and agreed, however, that all amplifications of, and clarifications to, ** in Section 7 of this Schedule One shall continue to apply in full to ** as so amended, modified and/or supplemented, to the extent that such amplifications or clarifications remain relevant).

 

4. Schedule Term .

The “Term” of this Schedule One will be deemed to have commenced on the Schedule One Effective Date and will continue, subject to Section 6 of the Master Agreement, for a period of ** from the Schedule One Effective Date, provided that the obligations in Section 7.3 (and any remedies for failure to do so under ** and this Schedule One) shall continue in effect after any termination of this Agreement

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


(except for any termination under Section 6.3 of the Master Agreement) until the **, from the Schedule One Effective Date, has expired. Renewal of this Schedule One is as set forth in Section 9.

 

5. Fees, Rates and Fee Discounts .

Unless otherwise specified, all references to fees, rates, and fee discounts herein will be calculated in U.S. dollars and will be paid in accordance with Section 6 of the Services Agreement, the Pricing Directory, and the Rules. Notwithstanding anything herein to the contrary, Visa agrees that Visa management will not **.

5.1. Standard Member Fees and Discounts. Visa uses a standard pricing schedule for each service for all Members and maintains a pricing directory of standard pricing (“Pricing Directory”). The current copy, as of December 5, 2004, of this Pricing Directory is included as Exhibit C to this Schedule One. Visa will make this Pricing Directory available to JPMC quarterly, in hardcopy to the Notice addresses contained in Section 8.1 of the Master Agreement and to JPMC’s designated line of business representatives, until it is available online. At such time the Pricing Directory is available online, Visa will provide quarterly summaries of material changes to the Pricing Directory. Changes to the prices in the Pricing Directory are made from time-to-time by Visa’s Board of Directors to adjust to market conditions. Increases in price will require a minimum of ** (**) months lead time between Member notification and the implementation date, unless specifically approved by Visa’s Board to go into effect in a shorter time frame. Prices for new services or price reductions on existing services may be implemented immediately.

5.2. ** Discounts. Exhibit B contains certain discounts available to **. Some of these discounts modify the standard fees contained in the Pricing Directory in Exhibit C.

5.3. Additional Fee Waivers, Credits, Rebates. This Schedule One specifies certain benefits that will be made available to JPMC during the Term in addition to those specified in Exhibit B. Some of these benefits involve waivers, credits or rebates applicable to certain of the pricing contained in the Pricing Directory.

6. Incentives, Bonuses, Waivers, Discounts and Support Payments

 

6.1    ** Programs .

6.1.1. ** Incentive . Visa will make payment to JPMC, up to a maximum of ** dollars ($**), as provided below. JPMC has up to ** from the Schedule One Effective Date to **. Nothing in this Schedule One shall be construed to prevent JPMC from **.

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Payments under this Section 6.1.1 will be paid on a pro-rata basis from the following pools, subject to the provisions of Sections 6.1.1(e), 6.1.1(f) and 6.1.1(g):

a) **

b) **

c) **

d) **

e) Visa will make payments out of the different pools described in subsections (a), (b), (c) and (d) above to JPMC no later than ** following Visa’s receipt of JPMC’s report (provided on a Calendar Quarter basis), that describes and certifies the event giving rise to a right to payment to JPMC by Visa. The report will include **during the previous quarter for which JPMC is entitled to payment under Sections 6.1.1 (a), (b), (c) or (d), and ** for the Calendar Quarter previous to the time of the report. The payment amount will be determined by **. Following each report and payment by Visa, **. When **, Visa will pay any ** in that pool to JPMC.

f) At the next Program Year-end, JPMC will provide to Visa information sufficient to test that ** for which JPMC was paid under this Section 6.1.1**. ** reported and paid on ** of the Program Year-end will be tested at the end of the following Program Year (or, if the Term has ended, at the end of the one year period following the end of the Term). ** for which JPMC receives payment under this Section 6.1.1 will be tested only once. In the event that the ** determined by the test is less than ** used to calculate the payments to JPMC, JPMC will refund to Visa the payments in question on a pro-rata basis of the shortfall. ** will not be tested. In the event that **, no tests of performance will be required.

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


(g) Notwithstanding subsection (f) above, if ** that exists on the Schedule One Effective Date ** during a Program Year, the test required in subsection (f) will be **. At that time, if Visa did not cure the deficiency within the ** period required in Section 6.1.3, then ** will be deemed waived and shall not be required.

Exhibit F provides examples of the calculations described in this Section 6.1.1.

6.1.2. ** In the event of a **.

6.1.3 The Parties intend that **. In the event that JPMC reasonably believes that **, then JPMC shall give notice to Visa **. Along with such notice, JPMC shall provide ** data that demonstrates JPMC’s assertion. Visa shall have ** to assess such data and to propose a plan for **. In the event that **, and Visa does not **, the ** testing requirements described in Section 6.1.1(f) above shall be adjusted as described in Section 6.1.1(g).

6.1.4. Notwithstanding the foregoing, **.

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


6.1.5. For up to ** from the Schedule One Effective Date, **.

6.2. ** Payment . No later than ** following Visa’s receipt of JPMC’s report (provided on a Calendar Quarter basis), containing information on **, Visa will make payment to JPMC, **. This payment will be used ** by JPMC to **.

6.3. ** Incentive. Visa will pay JPMC, ** and in accordance with Section 6.5, the applicable ** Incentive described below.

6.3.1. ** Incentive – **

6.3.1.1. Visa will make payment to JPMC of (a) ** during such Calendar Quarter and (b) ** for the Program Year ** during such Program Year or any preceding Program Year.

6.3.1.2. Notwithstanding Section 6.3.1.1, no amount shall be payable pursuant to clause (b) of Section 6.3.1.1 for any Program Year if ** for such Program Year ** in that Program Year or any preceding Program Year **.

6.3.2. ** Incentive – **

6.3.2.1. Visa will make payment to JPMC at a rate of **. This payment shall be made on a Calendar Quarter basis.

6.3.2.2. ** Incentive . Visa will make an additional payment to JPMC, at a rate of **

 

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**. This payment will be made on an annual basis for each Program Year.

6.3.2.3. JPMC will identify all ** and they will be reported separately on all Quarterly Operating certificates filed by JPMC during the Term. Visa will monitor **. If merited by ** in the following table in a Program Year, Visa will pay JPMC on an annual basis for each Program Year the amount indicated below for **:

Table 6.3.2.3.

 

** within **

   ** Payment
(per qualifying
**)
 

Up to $**

   $ * *

Between $** and $**

   $ * *

Between $** and $**

   $ * *

Over $**

   $ * *

6.3.3. Regardless of anything to the contrary herein, Visa’s maximum financial obligation pursuant to this Section 6.3 is hereby ** over the course of the Term. In the event that JPMC wishes ** total pay cap will be exceeded, Visa and JPMC will negotiate in good faith an increase of the cap as warranted **. Visa reserves the right to audit JPMC’s records upon Visa’s reasonable request to determine the accuracy of any of the information provided or compliance by JPMC pursuant to this Section 6.3.

6.3.4. JPMC will use all funding received pursuant to Section 6.3 throughout the Term hereunder exclusively for the benefit of JPMC Visa programs, **.

6.3.5. In addition, Visa will pay within ** of receipt of information prior to January 31, 2005, incentives calculated as described in Sections 6.3.1 and 6.3.2 of this Schedule One, **.

6.4. ** Incentive Payments . For each Program Year during the term of this Schedule One, Visa will pay JPMC, in arrears and in accordance with Section 6.5, an amount equal to the ** Incentive Payments for **

 

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**, as defined in Subsections 6.4.1, 6.4.2, and 6.4.3, respectively, and as adjusted pursuant to Sections 6.4.4 and 6.4.5.

6.4.1. ** Incentive Payment - **. Visa will provide the ** Incentive Payment – ** to JPMC for its ** the ** Amount – **, as re-calculated each Program Year, pursuant to Table 6.4.1. For example, **.

Table 6.4.1.

 

**

   Incentive Payment
**
 

$**

   * *

$**

   * *

$**

   * *

6.4.2. ** Incentive Payment – **. Visa will provide the ** Incentive Payment – ** to JPMC for its ** the ** Amount – **, as restated each Program Year, pursuant to Table 6.4.2. For example, **.

Table 6.4.2.

 

**

   Incentive Payment
**
 

$**

   * *

$**

   * *

$**

   * *

6.4.3. ** Incentive Payment – **. Visa will provide the ** Incentive Payment – ** to JPMC for its ** the ** Amount – ** as restated each Program Year pursuant to Table 6.4.3. For example, **.

 

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**

Table 6.4.3.

 

**

   Incentive
Payment
**
 

$**

   * *

$**

   * *

$**

   * *

6.4.4. Adjustments for **. If, during any ** Program Year JPMC shall **, the following adjustments to the calculations referred to above shall be made.

6.4.4.1. The ** Amount for the ** Program Year ** shall be reduced ** for the time period in which the ** Amount was measured.

6.4.4.2. The ** Amount for the Program Year after the ** Program Year shall exclude **.

6.4.4.3. The **, as it relates to the ** incentives calculated in this Section 6.4, on ** shall be calculated by **.

6.4.4.4. The **, as it relates to the ** incentives calculated in this Section 6.4, ** will be calculated by **.

6.4.4.5. The total **, as it relates to the ** incentives calculated in this Section 6.4, will be calculated by **.

Example for Section 6.4.4.:

 

**

 

 

**

 

 

**

 

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**

 

 

**

 

 

**

 

 

**

6.4.5. Adjustments for ** . If, during any ** Program Year JPMC shall **, the following adjustments to the calculations referred to above shall be made:

6.4.5.1 The ** Amount for the ** Program Year **.

6.4.5.2 The ** Amount for the Program Year after the ** Program Year shall be increased by **.

6.4.5.3 The **, as it relates to the ** incentives calculated in this Section 6.4, ** shall be calculated by **.

6.4.5.4 The **, as it relates to the ** incentives calculated in this Section 6.4, ** will be calculated by **.

6.4.5.5 The total **, as it relates to the ** incentives calculated in this Section 6.4, will be calculated by **.

Example for Section 6.4.5:

 

 

**

 

 

**

 

 

**

 

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**

 

 

**

 

 

**

 

 

**

6.5. Payment and Verification of ** and ** Incentive Payments .

6.5.1. JPMC will deliver to Visa with its Quarterly Operating Statement for each quarter ending December 31st during the Term, a report containing its calculation (in reasonably adequate detail) of the ** Incentive Payment owed to it in respect of the Program Year ending on such December 31st and its calculation (in reasonable detail) of the ** Incentive owed to it under Sections 6.3.1.1(b), 6.3.2.3, and 6.3.2.4 in respect of the Program Year ending on such December 31st (the “Payments Report”). In addition, JPMC will deliver to Visa with each Quarterly Operating Statement during the Term a report containing its calculation (in reasonably adequate detail) of the ** Incentive owed to it under Sections 6.3.1.1(a), 6.3.2.1 and 6.3.2.2 in respect of the Calendar Quarter. Visa shall have an opportunity to verify the calculations made by JPMC therein and shall be granted access to such supporting information, and such records, in the possession of the JPMC, as Visa may reasonably request in order to verify the accuracy of the calculations made by JPMC in the Payments Report (it being understood and agreed that (i) any such request must be made within the ** period following the actual delivery of the Payments Report to Visa and (ii) no such request need be granted by JPMC if it would involve (x) the disclosure by JPMC of information that JPMC may not, in JPMC’s good faith judgment, disclose to Visa as a result of JPMC’s confidentiality policies or obligations or (y) the production or compilation of information that JPMC does not ordinarily produce or compile in connection with its own reports).

6.5.2. If JPMC and Visa shall fail to agree on whether a request for access to supporting information and/or records made by Visa pursuant to Section 6.5.1 above is reasonable within five business days of the request by Visa, then the Parties shall submit such dispute to the Independent Accounting Firm referred to in Section 6.5.6 below, for resolution in accordance with such Section 6.5.6.

6.5.3. Visa shall be deemed to have accepted the Payments Report in full unless it shall have delivered a Notice of Disagreement (as hereinafter defined) to JPMC pursuant to this Section 6.5.3 by no later than the fifth business day after the later of (i) the end of the ** period following the actual delivery of the Payments Report to Visa and (ii) the later of (x) the date of the provision of access to all information and/or records reasonably requested by Visa in accordance with Sections 6.5.1 and 6.5.2 above and (y) the date of receipt of written notice from JPMC that such

 

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access will not be provided. Such Notice of Disagreement shall be in writing and shall set forth a description (in reasonably adequate detail) of the reasons why Visa disagrees with the Payments Report (which may include lack of access to information and/or records requested by Visa in accordance with Section 6.5.1) and shall include Visa’s calculations (in reasonably adequate detail) of the ** Incentive Payment pursuant to Section 6.4 and the ** Incentive pursuant to Section 6.3, owed by it to JPMC, to the extent possible based upon information and records available to Visa.

6.5.4. During the ** period following the delivery of a Notice of Disagreement, JPMC and Visa shall seek in good faith to resolve any differences involving the matters specified in the Notice of Disagreement. During the ** period following the delivery of the Notice of Disagreement, JPMC shall have an opportunity to verify the calculations made by Visa therein, **. The Parties agree that, to the extent that Visa’s BASE II interchange records are in conflict with JPMC’s records and are not clearly incorrect, ** for purposes of the calculations of the ** Incentive Payment and the ** Incentive. On the fifth business day following the end of such ** period, (i) if the Parties shall have reached agreement on the amounts of the ** Incentive Payment pursuant to Section 6.4 and the ** Incentive pursuant to Section 6.3, Visa shall pay such amounts to JPMC and (ii) if the Parties shall have failed to reach agreement on the amounts of the ** Incentive Payment pursuant to Section 6.4 and the ** Incentive pursuant to Section 6.3, Visa shall pay to JPMC an amount equal to **. All payments made pursuant to the immediately preceding sentence shall be made in immediately available funds to such account, as JPMC shall have specified in the Payments Report.

6.5.5. If Visa accepts (or is deemed to accept) the Payments Report pursuant to Section 6.5.3, Visa shall make payment to JPMC on the fifth business day following the date of such acceptance by Visa, in immediately available funds, of the amounts stated to be owed to JPMC in the Payments Report, to such account as JPMC shall have specified in the Payments Report.

6.5.6. If the Parties shall have failed to reach agreement on (i) the reasonableness of a request by Visa for access to supporting information and/or records pursuant to Section 6.5.2 or (ii) the amounts of the ** Incentive Payment and the ** Incentive pursuant to Section 6.5.4, then the Parties shall submit to an independent accounting firm (the “Independent Accounting Firm”) for review and resolution any and all matters which remain in dispute and which, in the case of a dispute referred to in clause (ii) above, were included in the Notice of Disagreement. The Independent Accounting Firm shall be a nationally recognized accounting firm that is not presently engaged, and was not engaged during the relevant Program Year, as the principal auditors of JPMC or Visa. JPMC and Visa shall use all

 

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reasonable efforts to cause the Independent Accounting Firm to render a decision resolving the matters submitted to the Independent Accounting Firm (x) pursuant to clause (i) above, within 7 days following submission and (y) pursuant to clause (ii) above, within 21 days following submission. The Parties agree that the decisions of the Independent Accounting Firm shall be final and binding upon the Parties and that the fees and expenses of the Independent Accounting Firm shall be borne equally by JPMC and Visa.

6.5.7. On the fifth business day following the resolution by the Independent Accounting Firm of a dispute relating to the ** Incentive Payment and the ** Incentive, Visa shall pay to JPMC, in immediately available funds to the account specified by JPMC in the Payments Report, an amount equal to the sum of (i) (x) the excess, if any, of the amount finally determined by the Independent Accounting Firm to be the sum of the ** Incentive Payment and the ** Incentive over (y) the amount that Visa had previously paid to JPMC in respect thereof pursuant to clause (ii) of Section 6.5.4 plus (ii) (unless the resolution by the Independent Accounting Firm is based on records or information that JPMC refused to provide to Visa pursuant to Section 6.5.1) interest on the amount set forth in clause (i) for each day from (and including) the date that Visa made the payment referred to in clause (ii) of Section 6.5.4 to (but excluding) the date that Visa makes payment of the amount specified in this Section 6.5.7, at a rate per annum equal to the Prime Rate for such day. “Prime Rate” means the rate of interest publicly announced by JPMC, in Chicago, Illinois, from time to time, as its Prime Rate.

6.5.8. All amounts not paid when due under this Section 6.5 shall bear interest, for each day from (and including) the date such amount was due to (but excluding) the date of payment thereof, at a rate per annum equal to the sum of **% plus the Prime Rate for such day.

6.5.9. The Parties agree to use their best reasonable efforts to ensure that the ** Incentive Payment and the ** Incentive in respect of each Program Year ending on December 31st is paid by Visa to JPMC pursuant to this Section 6.5 by no later than the immediately succeeding March 30 th .

6.6. ** Bonus . In consideration of JPMC’s efforts **, Visa will provide a payment of $**, no later than ** following the Schedule One Effective Date.

6.7. ** Support . In consideration of JPMC’s position as both an issuing and an acquiring bank and to **, Visa will make a one time $** investment to develop and expand **. The specific use of ** will be subject to the mutual agreement of the Parties.

 

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6.8. ** Support .

6.8.1. ** Conference . Visa will provide $**, paid in ** installments, no later than ** prior to the start date of the ** conference. These payments are made based upon the mutual agreement of the Parties that Visa will be provided opportunities to address the conference and breakout sessions and such opportunities shall be **.

6.8.2. ** Development . Visa will provide $**, paid in ** installments, no later than ** calendar days following the Schedule One Effective Date and each Program Year anniversary thereafter, to **.

6.8.3. ** Support . Visa will provide $**, paid no later than ** following the Schedule One Effective Date, **.

6.8.4. ** Support . Visa will provide an ** payment equivalent to **. Visa reserves the right to audit JPMC’s records upon Visa’s reasonable request to determine the accuracy of any of the information provided by JPMC pursuant to this Section 6.8.4. This payment will be made, no later than ** following receipt of JPMC’s ** report soon after the end of each Program Year. **

6.8.5. ** Support . Visa will provide $**, paid no later than ** calendar days following the Schedule One Effective Date, to assist JPMC **.

6.8.6. Use of Software. Visa will provide JPMC and its customers, upon request, a perpetual non-exclusive, U.S.-only right and license to use an object code (executable) version of the software listed below, and any other software that Visa makes generally available to its Members, ** during the Term of this Schedule One with the exceptions **. In such ** cases JPMC shall pay ** to

 

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Visa of the licensed software. JPMC agrees to execute license agreements for the software consistent with this Section 6.8.6, if required by Visa. The software to be licensed under this Section 6.8.6, as of the Schedule One Effective Date, is **.

6.9. ** Support .

6.9.1. ** Support . During each Program Year Visa will provide $** to JPMC, to assist JPMC **. These benefits will be comprised of **.

6.9.2. ** Support . During each Program Year, Visa will provide $** to JPMC, to assist JPMC **. These benefits will be comprised of **.

6.9.3. ** Support . During each Program Year, Visa will provide $** to JPMC, to assist JPMC **. These benefits will be comprised of **.

6.9.3.1 Visa will also provide the ability for JPMC **.

6.9.4. ** Waivers . During each Program Year, Visa will provide $** to JPMC, for **. These benefits will be comprised of **

 

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**

6.9.5. Research and Analysis . Visa will provide access to research conducted for the membership, including Insights, Perspective Series, Segmentation Analyses, Commitment Study, and product and channel (credit, debit, small business, prepaid, rewards, e-commerce) **. The estimated total value of this research and analysis during each Program Year, using FY 2004 as an example, would be $**.

6.10. Visa **. On a Program Year basis and at one mutually agreed upon location, Visa will conduct **, at a cost to Visa up to $**.

6.11. ** Conference. Visa will provide $**, paid in ** installments, no later than ** prior to the start date of the ** Conference. These payments are made based upon the mutual agreement of the Parties that Visa will be provided opportunities to address the conference and breakout sessions that shall be **.

6.12. ** Support. ** is a service that enables **. In return for participation in **, Visa will **.

6.13. ** Benefit. Visa will provide **. Based on current JPMC **, JPMC is estimated to save approximately $** annually. ** Visa has launched a Web-based site where JPMC can **.

6.14. ** Support. If JPMC elects to **. Visa will provide **.

 

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6.15. ** Waiver. Visa will provide JPMC the opportunity to **. **

6.16. ** Support. Visa will **. Visa will also provide dedicated support, **.

6.17. ** Support. Visa will **. This support is to **.

6.18. ** Support. Visa will deliver ** to JPMC during the Schedule One term of 2005, **. Resource allocation will depend on **.

6.19. ** Support. Visa will provide support by **.

6.20. ** . During the Term of this Schedule One, Visa will provide ** support to JPMC **. **

 

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6.21. **. ** is an optional service that **. During the Term of this Schedule One, Visa will support **, at JPMC’s request.

6.22. ** Waiver. ** JPMC can utilize ** and Visa will ** for the Term, at up to a maximum of $** .

6.23. ** Consulting. During the Term of this Schedule One, at an estimated value of $**, Visa will work with **.

6.24. Visa **. **.

6.24.1. During the Term of this Schedule One, Visa will provide, ** for JPMC and co-brand partners, valued at $**, and ** for JPMC **, valued at $**. ** Visa and JPMC will negotiate in good faith to include this support for ** as they arise.

6.24.2. During the Term of this Schedule One, at no less than an estimated value of $**, Visa will provide up to **, to JPMC, at the request of JPMC.

6.24.3. During the Term of this Schedule One, at no less than an estimated value of $**, Visa will provide **.

 

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6.25. ** Analysis. During the first Program Year of the Schedule One Term, at no less than an estimated value of **, Visa will provide **. The analysis will use **.

6.26. **. During the Term of this Schedule One, Visa will provide JPMC with the **. These provide information on **

6.27. **. During January of each Program Year of the Term, Visa will provide **.

6.28. ** Review. Upon JPMC’s request, at any time during the Term of this Schedule One, Visa will provide ** reviews at an estimated value of $**. ** The purpose of the review is to **. These reviews are conducted ** and all findings are confidential.

6.29. ** Service. Upon JPMC’s request, at any time during the Term of this Schedule One, Visa will provide ** service reviews at an estimated value of $**. Visa will conduct **. The review covers evaluations of the following: **.

6.30 **. Upon JPMC’s request at any time during the Term of this Schedule One, Visa will **.

 

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6.31. **. During the Term of this Schedule One, Visa will provide JPMC the ability to participate in **.

6.32. ** Advertising.

6.32.1. During the Term of this Schedule One, at an estimated value of $**, Visa will provide **.

6.32.2. During the first Program Year from the Schedule One Effective Date, and at an estimated value of $**, Visa will provide **. **

6.32.3. During the first year from the Schedule One Effective Date, and at an estimated value of $**, Visa will develop **.

 

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6.33. Promotions. During the Term of this Schedule One, Visa will provide the following promotional benefits, at a minimum, to JPMC **. Nothing contained herein will limit Visa’s ability to offer additional or new promotional benefits to JPMC.

 

Benefit

   Description     Annual Value     Timeframe     Value Over
Schedule One
Term
 

**

   * *   $ * *   * * Years   $ * *

**

   * *   $ * *   * *     * *

**

   * *   $ * *   * * Years   $ * *

**

   * *   $ * *   * * Years   $ * *

**

   * *   $ * *   * * Years   $ * *

**

   * *   $ * *   * * Years   $ * *

**

   * *   $ * *   * *   $ * *

**

   * *   $ * *   * *   $ * *

**

   * *   $ * *   * *   $ * *

 

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Benefit

   Description     Annual Value     Timeframe     Value Over
Schedule One
Term
 

**

   * *   $ * *   * *   $ * *

**

   * *   $ * *   * *   $ * *

**

   * *   $ * *   * *   $ * *

**

   * *   $ * *   * *   $ * *

**

   * *   $ * *   * *   $ * *

**

   * *   $ * *   * *   $ * *

**

   * *   $ * *   * *   $ * *

**

   * *   $ * *   * *   $ * *

**

   * *   $ * *   * *   $ * *

**

        

 

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Benefit

   Description     Annual Value    Timeframe     Value Over
Schedule One
Term

**

   * *      * *  

 

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6.34. ** - Marketing. During the Term of this Schedule One, at an estimated value of $**, Visa will invest in marketing support to **.

6.35. ** Analysis. During the Term of this Schedule One, at an estimated cost to Visa of $**, and upon JPMC’s request Visa will provide **.

6.36. ** Programs. During the Term of this Schedule One, at an estimated cost to Visa of up to $**, and upon JPMC’s request Visa will provide **. Visa and JPMC will negotiate in good faith to allocate additional funds for future business opportunities, based on Visa’s ability to pay.

6.37. ** support. During the Term of this Schedule One, at an estimated cost to Visa of up to $**, and upon JPMC’s request, Visa will provide **.

6.38. ** program. During the Term of this Schedule One, Visa will develop and launch, upon JPMC’s request a **, at a cost to Visa of an estimated $**.

6.39. ** Test. During the first two years from the Schedule One Effective Date, Visa will **, up to a maximum cost to Visa of an estimated $**.

6.40. ** - Marketing. During the first three (3) Program Years from the Schedule One Effective Date, Visa will provide, upon JPMC’s request ** programs up to a maximum cost to Visa of an estimated $** over the Term.

6.41. ** - Marketing. During the Term of this Schedule One, at an estimated cost to Visa of $**, upon JPMC’s request Visa will provide marketing support **.

6.42. ** -Marketing. During the Term of this Schedule One, at an estimated cost to Visa of $**, upon request by JPMC Visa will provide **.

 

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6.43. **. During the first two years from the Schedule One Effective Date, at an estimated cost to Visa of $**, upon request by JPMC Visa will **.

6.44. ** programs. During the Term of this Schedule One, at an estimated cost to Visa of $**, and upon JPMC’s request Visa will work with JPMC to **.

6.45. ** - Marketing. During the first two years from the Schedule One Effective Date, at an estimated cost to Visa of $**, and upon JPMC’s request Visa will provide support to **.

6.46. **. During the first two years from the Schedule One Effective Date, at an estimated cost to Visa of $**, and upon JPMC’s request Visa will support **.

6.47. **. During the first Program Year from the Schedule One Effective Date, at an estimated cost to Visa of $**, JPMC may participate in **. (The estimated value is based on the opportunity for JPMC to participate in **.)

6.48. ** Credit. During the Term of this Schedule One, Visa will provide to JPMC an ** credit up to a value of $**, to be applied to **.

6.49. ** Campaign. At an estimated value of $**, Visa will focus ** for JPMC. Visa will provide **. Visa will work with JPMC to determine **. In addition, JPMC will be **. Nothing in this Section shall be intended to limit Visa’s ability to provide additional ** to JPMC in subsequent Program Years.

6.50. ** Support. During the Term of this Schedule One, Visa will provide the following ** support benefits for JPMC ** for Visa personnel or services performed by Visa personnel. Nothing contained herein will limit Visa’s ability to offer additional or new support to JPMC not listed here.

 

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Benefit

   Description    Timeframe

**

   **    **

**

   **    **

**

   **    **

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

**

   **    **

**

   **    **

**

   **    ** Years

 

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Benefit

   Description    Timeframe

**

   **    **

**

   **    ** Years

**

   **    ** Years

**

   **    **

**

   **    ** Years

**

   **    **

**

   **    **

**

   **    **

**

   **    ** Years

 

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Benefit

   Description    Timeframe

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

 

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Benefit

   Description    Timeframe

**

   **    ** Years

**

   **    **

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

6.51. ** Support. During the Term of this Schedule One, Visa will provide the following ** support benefits for JPMC, **, for Visa personnel and services performed by Visa personnel. Nothing contained herein will limit Visa’s ability to offer additional or new ** support to JPMC not included here:

 

Benefit

   Description    Timeframe

**

   **    ** Years

**

   **    ** Years

 

Confidential

   Page 29    12/8/2004

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Benefit

   Description    Timeframe

**

   **    ** Years

**

   **    ** Years

**

   **    **

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

**

   **    ** Years

 

Confidential

   Page 30    12/8/2004

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

   **    ** Years

6.52. The support for ** described in Sections ** and ** of this Schedule One is provided by Visa expressly on the condition that **, provided that the failure to comply with this condition shall require only ** under this Schedule One.

7. JPMC’s Obligations.

7.1. ** Program . JPMC commits to participate in the ** Program (described in the Section 3 of this Schedule One) and agrees to meet program requirements in accordance with **, as amplified and clarified by this Schedule One, including, without limitation, by ** . For purposes of this Schedule One, references in ** to “Participating Members” shall be deemed to refer to JPMC and its Affiliates.

7.2. ** . The Parties agree that the provisions of ** shall be applied to JPMC as described in ** to this Schedule One. The Parties agree that compliance with the provisions of the foregoing sentence shall be tested each Calendar Quarter, but that JPMC shall not be deemed to breach its agreement set forth in ** (as amplified and clarified in this Section 7.2) unless JPMC shall have failed to comply with the provisions of the foregoing sentence for **, in which case the termination rights under Section 10 shall arise. Notwithstanding the foregoing, in the event that JPMC ceases to comply with the requirements in the first sentence in this Section 7.2 due to **, then the Parties shall negotiate in good faith a reasonable plan to bring JPMC back into compliance within ** from the date of non-compliance arising from such **, and failure to achieve compliance by the end of such ** period shall give rise to termination rights under Section 10.

7.3. ** Cards . The Parties agree that the provisions of ** shall be applied to JPMC as described in ** to this Schedule One. The Parties agree that compliance with the provisions of the foregoing sentence shall be tested each Calendar Quarter, but that JPMC shall not be deemed to breach its agreement set forth in ** (as amplified and clarified in this Section 7.3) unless JPMC shall have failed to comply with the provisions of the foregoing sentence for***

 

Confidential

   Page 31    12/8/2004

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**. Such breach shall give rise to the termination rights described in Section 10.

 

7.4. Certain Agreements . For purposes of this Schedule One, the Parties agree that JPMC has reached ** and that, therefore, the provisions of ** shall not be applicable to JPMC and its Affiliates, provided that JPMC continues to maintain the ** required in Section 7.2. In addition, (i) JPMC and its Affiliates shall be eligible to receive the ** Assistance referred to in ** ; (ii) JPMC has met all program requirements and Visa has approved ** , for purposes of ** ; (iii) the references to “**” and to “ ** cards” in ** shall be deemed to refer to “**” and “ ** cards”, respectively; (iv) the references to “ ** ”, “debit cards” and “debit” in ** shall be deemed to refer to “**” and “**” as applicable; and (v) the references to “Cards” and “cards” in **, do not apply to ** . The Parties also agree that the provisions of ** were taken into consideration when determining the benefits included in this Agreement such that the provisions do not apply to **.

7.5. Acquired Portfolios . The Parties agree that the provisions of ** shall be applied to JPMC as follows:

 

  (a) Promptly following completion of an acquisition (whether by merger, stock purchase, asset purchase or otherwise) of a portfolio including non-Visa branded cards by JPMC, JPMC shall notify Visa thereof. The Parties agree that all the provisions of this Schedule One shall apply to all Visa-branded cards included in such portfolio.

 

  (b) If, following the completion of such acquisition, (i) a ** of the total ** of JPMC for the next succeeding Calendar Quarter is not ** (it being understood and agreed that, for purposes of this calculation, the rules specified in ** shall be used), or (ii) **: (1) **, after successful completion of the **, JPMC will be in compliance with the provisions of Sections 7.2 and 7.3; and (2) **

 

Confidential

   Page 32    12/8/2004

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**.

7.6. Sold/ Lost Portfolios . The Parties agree that the provisions of ** shall be applied to JPMC as follows:

 

  (a) Promptly following completion of a sale or notice of loss of a portfolio, JPMC shall notify Visa thereof.

 

  (b) If, following the completion of such sale or loss, a ** of the total ** of JPMC is not ** (it being understood and agreed that, for purposes of this calculation, the rules specified in ** shall be used), the Parties shall negotiate in good faith within ** days following the completion of such sale or notice of loss (i) a reasonable plan to enable JPMC to be in compliance with the provisions of Section 7.2. It is understood and agreed that any such plan shall not require JPMC to ** , provided that this shall not relieve or waive the obligation of JPMC to comply with Section 7.2 or Section 7.3, except that any plan will ** .

7.7. Right to Suspend Benefits for Failure to Meet Program Requirements or ** Plans . If JPMC shall fail to comply in any material respect with any requirement of **, as amplified and clarified pursuant to this Schedule One, including without limitation, by ** , or a plan agreed pursuant to Section 7.5(b) or Section 7.6(b), or after a breach of the obligations in Section 7.2 (except ** under that Section 7.2) or Section 7.3, for ** (as long as Visa is in compliance with its obligations under such plan and, in the case of a ** agreed pursuant to Section 7.5(b), its obligations under any related ** assistance program), then JPMC shall not be entitled to **.

7.8. Other Provisions . The Parties agree that the amplifications and clarifications to ** contained in this Schedule One shall be interpreted as follows, provided that nothing in this Agreement shall be deemed to waive or supersede any provision or any part thereof in ** except to the extent it is amplified or clarified herein:

 

Confidential

   Page 33    12/8/2004

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


  (a) the provisions of ** shall be applied to JPMC as set forth in Sections ** , above, and ** ;

 

  (b) the provisions of ** shall be applied to JPMC as set forth in Section ** ;

 

  (c) the provisions of ** shall be applied to JPMC as set forth in Sections ** and ** ;

 

  (d) the provisions of ** shall be applied to JPMC as set forth in Sections ** and ** ;

 

  (e) the provisions of ** shall be applied to JPMC as set forth in Sections ** and ** ; and

 

  (f) the provisions of ** shall be applied to JPMC as set forth in Section ** .

7.9. JPMC agrees that ** for which it receives payments **. ** The Parties further agree this Section 7.9 does not apply to **.

7.10. Visa agrees that **, then this Schedule One shall **.

7.11. JPMC agrees to supply to Visa no later than January 31, 2005 the ** for all applicable portfolios under this Schedule One. Visa shall pay to JPMC the sum of $**.

 

8. **.

8.1. **. Visa will ensure that the **.

 

Confidential

   Page 34    12/8/2004

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


8.2. ** . Visa will ensure that **.

8.3. No Conflicts . Visa will ensure that **.

8.4. Compliance . Visa shall deliver a certificate to JPMC on the business day following the end of each Program Year stating Visa’s compliance with the provisions of this Section 8. The Chief Executive Officer of Visa will ensure that the requirements of this Section 8 are complied with. **

 

9. Renewal .

Notwithstanding anything contained in **, this Schedule One will automatically renew with respect to services at the end of the Term for up to ** (**) additional ** renewal terms, each a “Renewal Term”. During any Renewal Term, JPMC may terminate this Schedule One, pursuant to Section 6.3 of the Master Agreement.

 

Confidential

   Page 35    12/8/2004

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


10. Early Termination; Remedies; Limitation on Damages .

10.1. Early Termination by Visa . If one or more of the following events shall have occurred and be continuing:

(a) JPMC shall have breached the obligation in Section 7.2;

(b) JPMC shall have breached the obligation in Section 7.3;

(c) The Parties shall have failed to agree upon a plan and/or a ** assistance program with respect thereto that are required by the provisions of Section 7.5(b) or Section 7.6(b) in accordance with the provisions of such Sections;

(d) JPMC shall have failed to comply in any material respect with the provisions of any ** agreed to by Visa to cure a breach of Section 7.2 or Section 7.3, or pursuant to Section 7.5(b) or Section 7.6(b) for ** (as long as Visa is in compliance with its obligations under such ** and, in the case of a ** agreed pursuant to Section 7.5(b), its obligations under any related ** assistance program);

(e) JPMC shall fail to observe or perform any covenant or agreement contained in this Schedule One, including without limitation ** as clarified and amplified in this Schedule One (other than those covered by clauses (a) through (d) above) for 30 days after written notice thereof has been given to JPMC by Visa;

then (i) in the case of any event described in clauses (a), (c) or (d) above, Visa shall have the right (but not the obligation) to terminate this Schedule One, without penalty of any kind to Visa, by providing notice in writing to JPMC within 120 days of notice from JPMC of such event (it being understood and agreed that (A) if such notice is not given by Visa to JPMC within such 120-day period, or the Parties have agreed in good faith to a reasonable ** within such 120 day period, (x) Visa shall no longer have a termination right relating to the occurrence of that specific event and (y) the default by JPMC relating to its failure to perform or observe the obligations referred to in Section 7.2, Section 7.5 and/or Section 7.6, as the case may be, shall be deemed to have been, automatically and without any further action by any Party, irrevocably and permanently waived and Visa shall not be able to exercise any rights or remedies with respect thereto, and (B) the only rights and remedies that Visa shall have in respect of the occurrence of the failure by JPMC to perform or observe the obligations referred to in Section 7.2, Section 7.5 and/or Section 7.6 or of any event referred to in clauses (a), (c) or (d) shall be the termination right described in clause (i) of this Section 10.1 and the rights described in the Section 10.2), and (ii) in the case of any event described in clauses (b) or (e) above, or an event described in Section 6.4 of the Master Agreement, Visa shall have the right (but not the obligation), by notice in writing to JPMC, to terminate this Schedule One, without penalty of any kind to Visa and Visa shall have the rights described in the immediately succeeding paragraph.

10.2 Remedies . The Parties agree that, in the event of any termination described in Section 10.1 of this Schedule One by Visa, Visa shall be entitled to **

 

Confidential

   Page 36    12/8/2004

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**.

11. Survival . Any provision that by their terms expressly survive or need to survive to give effect to their purpose shall survive any termination of this Schedule One.

IN WITNESS WHEREOF, JPMC and Visa have caused duly authorized representatives of their respective companies to execute this Schedule One as of the Schedule One Effective Date.

 

Confidential

   Page 37    12/8/2004

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Agreement Number 68593-T2

Exhibit A- Definitions

1) **

2) **

3) **

4) **

5) **

6) **

7) **

8) **

9) “ Calendar Quarter ” as used in this Schedule One, means each of the following periods: January 1 to March 31, April 1 to June 30, July 1 to September 30, and October 1 to December 31.

10) **

11) “ Co-Brand Payment Agreement ”, as used in this Schedule One, means Visa Co-Brand Incentive Agreements entered into prior to or during the Term of this Schedule One among Visa, JPMC and a co-brand partner, including agreements **.

 

Confidential

   Page 38    7/18/2007

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


12) **

13) **

14) **

15) **

16) **

17) **

18) **

19) **

20) **

21) **

22) **

23) **

24) **

 

Confidential

   Page 39    7/18/2007

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


25) **

26) **

27) **

28) **

29) **

30) “ Program Year ”, as used in this Schedule One, means each twelve-month period ending on December 31 during the Term.

31) “ Operating Certificate ”, as used in this Schedule One, has the meaning set forth in Section 3.06 of the Visa By-Laws.

32) **

33) **

34) **

 

Confidential

   Page 40    7/18/2007

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Exhibit B- **

**

 

Confidential

   Page 41    7/18/2007

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 42    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 43    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 44    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


LOGO

Visa U.S.A. Inc. Pricing Directory

Version 0.9

November 9, 2004

 

Confidential

   Page 45    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

 

Confidential

   Page 46   

12/8/2004

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

 

Confidential

   Page 47    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

 

Confidential

   Page 48    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

 

Confidential

   Page 49    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 50    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 51    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 52    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 53    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 54    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 55    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 56    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 57    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 58    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 59    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 60    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 61    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 62    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 63    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 64    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 65    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 66    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 67    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 68    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 69    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 70    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 71    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 72    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 73    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 74    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 75    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 76    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 77    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 78    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 79    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 80    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 81    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 82    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 83    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 84    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 85    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 86    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 87    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 88    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 89    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 90    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 91    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

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Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

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Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

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Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

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Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

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Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

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Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

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Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

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Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 100    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 101    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 102    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 103    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

   Page 104    12/8/2004

 

Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

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Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Exhibit D

Calculation of compliance with the ** threshold requirement under ** (as clarified and amplified in Section 7.2 and this Exhibit D), shall be performed by **. Unless otherwise specified below, quarterly actuals will be used for purposes of calculating JPMC’s compliance with the ** requirement. Visa reserves the right to audit JPMC’s records upon Visa’s reasonable request to determine the accuracy of any of the information provided or compliance by JPMC pursuant to this Exhibit D.

1) ** CARD ** CALCULATION . The portfolios included in the calculation for the ** requirement as of the Schedule One Effective Date are listed below. ** subsequent to the Schedule One Effective Date are subject to the requirements of Section 7.5 and Section 7.6 of Schedule One, except as provided below:

a) **

i) **

a) **

i) Including all **

c) **

d) **

2) DEFINITION OF ** CARDS . ** Cards, as used in this Exhibit D, mean all ** Cards and all ** Cards.

3) ** CARDS

a) **

i) **

(1) **

(2) **

ii) **

b) **

i) **

ii) Notwithstanding the requirements of Section ** of Schedule One, **

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


4) ** CARDS

a) **

i) **

b) **

i) **

ii) **

c)**

i) **

d)**

i) **

ii) **

iii) **

 

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Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Exhibit E

1) ** CARD ** CALCULATION . The portfolios included in the calculation for the ** requirement as of the Schedule One Effective Date are listed below. Portfolios acquired subsequent to the Schedule One Effective Date are subject to the requirements of Section 7.5 of Schedule One, except as provided below. Visa reserves the right to audit JPMC’s records upon Visa’s reasonable request to determine the accuracy of any of the information provided or compliance by JPMC pursuant to this Exhibit E.

a) ** Cards.

i) **

b) ** Cards during the term of Schedule One.

i) **

c) ** cards, excluding **.

d) ** cards, excluding **

2) DEFINITION OF ** CARDS . ** Cards, as used in this Exhibit, mean ** Cards and ** Cards.

3) ** CARDS

a) **

b) **

i) ** or

ii) **

4) ** CARDS

a) **

b) **

i) **

ii) **

c) **

 

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Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Exhibit F

Example Calculations in support of 6.6.1

**

 

Per Section
6.1.1

  $**    

**

    **    

        **        

   

        **        

    **    

        **        

   

    **        

    **    

        **        

   

        **        

    **     Remaining     Cumulative  
      Payment             %             Payment                 Payment                 Payment           %     Payment     Pool     Total Paid  

a) **

  $ * *   * *%   $ * *   $ * *   * *%   $ * *   $ * *   * *%   $ * *   $       * *%   $       $       $ * *

b) **

  $ * *   * *%   $       $ * *   * *%   $       $ * *   * *%   $ * *   $ * *   * *%   $ * *   $ * *   $ * *
                           

c) **

  $ * *   * *%   $       $ * *   * *%   $       $ * *   * *%   $ * *   $ * *   * *%   $ * *   $ * *   $ * *

heritage Chase debit portfolioATM

  $ * *   * *%   $       $ * *   * *%   $       $ * *   * *%   $ * *   $ * *   * *%   $ * *   $       $ * *

d)**

  $ * *   * *%   $       $ * *   * *%   $       $ * *   * *%   $       $ * *   * *%   $       $ * *   $    
                                                                                       

Total

  $ * *     $ * *   $ * *     $ * *   $ * *     $ * *   $ * *     $ * *   $ * *   $ * *
                                                                                       

Note:**

Example Assumptions

1) **

2) **

3) **

4) **

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Exhibit F (continued)

 

Example Calculations in Support of 6.1.1

   * *

Example Test Calculations for line a)

  

 

Detailed Calculations for line a) above

      

**

   * *

**

   * *

**

   * *%

**

   * *

**

   * *

**

   * *%

**

   * *

**

   * *

**

   * *%

 

Example One

       **            **            **            **            **            **            **            **            **        etc.

**

   **    **    **    **    —         —      —      —     

**

   —      —      **    **    **    **    **    **    **   

**

   **    **    **    **    **    **    **    **    **   

**

         **    **    **    **    **    **    **   

**

   **    **    **    **    **    **    **    **    **   

**

         **    **    **               

**

   —      —      **    **    **    **    **    **    NA   
                                               

**

   NA    NA    NA    NA    **    **    **    **    NA   
                                               

(Note: **)

               **               

Example Two

   **    **    **    **    **    **    **    **    **    etc.

 

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Note: This information is CONFIDENTIAL and must be used exclusively for the operation of Visa programs. It may not be duplicated, published, or disclosed without Visa’s written permission.

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**        **            **            **            **            **            **            **            **            **         

**

   —      —      **    **    **    **    **    **    **   

**

   **    **    **    **    **    **    **    **    **   

**

      —      **    **    **    **    **    **    **   

**

   **    —      **    **    **    **    **    **    **   

**

         **    **    **               

**

   —      —      **    **    **    **    **    **    NA   
   **                           
                                               

**

   NA    NA    NA    NA    **    **    **    **    NA   
                                               

Note: **

      **          **               

**

         **       **               
               **               

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

JPMC Agreement Number 68593-T2-TA1

SERVICE LEVEL EXHIBIT

THIS SERVICE LEVEL EXHIBIT to Schedule One (together with the Annex(es) and Agreement, hereto or incorporated into this document, this “ Exhibit ”), is entered into between JPMorgan Chase Bank, a National Association with offices located in Columbus, Ohio, and Visa U.S.A. Inc. (“ Visa ”), a Delaware corporation, with offices located at 123 Mission Street, San Francisco, CA; each a Party or collectively the Parties.

Exhibit Effective Date: January 1, 2005

 

Visa U.S.A. Inc.     JPMorgan Chase Bank, National Association
By:  

/s/    K EVIN S CHULTZ

    By:  

/s/    D IANE E SHLEMAN

Name:   Kevin Schultz     Name:   Diane Eshleman
Title:   EVP     Title:   CPO
Date:  

1/1/2005

    Date:  

1/1/2005

BACKGROUND

Visa and Visa's Affiliates, are in the business of providing credit card, commercial card, and debit related services, which may include card issuance, authorization, clearing, settlement, and other systems and services. JPMC wish from time to time to obtain these Services from Visa and Visa's Affiliates. This Exhibit sets forth the Service Levels and their terms and conditions that will govern Visa's and Visa's Affiliates' provision of such Services to JPMC.

NOW, THEREFORE, for and in consideration of the agreements set forth below, JPMC and Visa agree as follows:

1. Definitions and Construction .

1.1. Definitions . The following defined terms as used in this Exhibit shall have the meanings specified below:

Exhibit Effective Date ” shall mean the date first set forth in the signature block on the cover page upon which this Exhibit becomes binding and enforceable.

Average Time to Answer ” shall mean the average time that elapses between the time the call reaches Visa’s ACD and the time it is connected to an agent. For example, total answered calls wait time in month/ total calls answered in month.

 

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TAD #P31434


Call Abandonment Rate ” shall mean the percentage of calls that enter Visa’s ACD and are abandoned prior to being connected to an agent. For example, total abandoned calls in month/ total calls in month.

Front End ” shall mean the communications controller on JPMC’s premises.

Funds Total Files ” shall mean the detail data file, the summary data file and the ACH payment file provided by Visa to JPMC, on the 1 st day following processing.

Member Host ” shall mean a mainframe connected to Visa.

**

Scheduled Downtime ” means time during which the Services are unavailable due to JPMC approved scheduled network, hardware or service maintenance and/or upgrades, of which JPMC has received at least sixty (60) day’s advance notice.

Services ” includes the services set forth in Schedule One (including the development and delivery of Work Product, if any.

Executive Summary ” shall mean the document that provides an overview of the incident and its resolution, a root cause analysis and the steps taken to ensure it does not happen again.

1.2. Headings . The article and section headings of the Exhibit are for reference and convenience only and shall not be considered in the interpretation of the Exhibit.

1.3. Additional Definitions . All other capitalized terms used herein shall be defined as provided in the Annex or Agreement, or if not defined therein, in the context in which they are used.

2. Service Levels .

2.1. Categories. There are ** categories of Service Levels that relate to and measure JPMC’s, its Affiliates, and their customer’s experience:

2.1.** Availability - measures of the total available time, present and ready for JPMC’s use, direct or indirect benefit, of the applicable system, service or other such deliverable.

2.1.** Call Center - measures to ensure timely support and other general assistance as delivered through Visa’s call center(s).

2.1.**

2.1.**

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


2.1.** Reporting - measures to ensure timely and accurate delivery of information required by JPMC.

2.1.** Maintenance - measures to ensure prompt restoration, timely notice and frequent updates during outages or degraded performance periods.

2.2. Service Level Matrix .

2.2.** Availability .

 

Measure
ID

  

Measure

   Target
Attainment
    Measurement
Period
 

A-1

   Visa’s VisaNet System must be available and ready for processing, measured ** and reported no later than **.    * *%   * *

2.2.** Call Center Visa Inovant Service Center (VISC).

 

Measure
ID

  

Measure

   Target
Attainment
    Measurement
Period
 

CC-1

   The VISC Call Abandonment Rate will not exceed **% of total calls received. This metric will be measured **, but reported **.    * * %   * *

CC-2

   The VISC’s Average Time to Answer ** percent (**%) inbound customer service calls will not exceed ** .    * *%   * *

 

Confidential

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

Confidential

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

2.2.** Reporting .

Measure

ID

  

Measure

   Target
Attainment
  Measurement
Period

R-1

   Non-standard or ad-hoc reports, which have been mutually agreed to be produced and not requiring Visa systems’ development, will be delivered via email, secure Internet site or transmission of raw data files, within ** of JPMC’s request, measured ** and failures to meet target reported ** no later than **    **%   **

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


2.2.** Maintenance For Visa Caused Issues . Visa will assign an Account Manager to JPMC who will be a central escalation point. The Account Manager will be the central owner for resolution and follow-up of escalated issues. The Account Manager will be accessible during JPMC business or non-business hours. A management escalation contact list will be established for instances where normal avenues of communication are not satisfactory. The contact list will include the name, work phone and emergency contact number (e.g. pager) for the JPMC client manager and 2 levels of Visa management.

 

Severity

  

Measure

  

Response Time

  

Update

Intervals

  

JPMC

Contacts for

Updates

  

Effort

Level

 

Escalation Policy within Visa's

Organization if problem is not

fixed

Severity 1    Mission critical VisaNet Service(s) are abending or, causing serious system/ operational problems (which includes Visa-caused data integrity issues) and there is no reasonable circumvention for the problem. Visa’s Severity 1 is defined as complete unavailability of a business or processing function, which causes major customer impact. For non-Visa caused issues, Visa will provide reasonable assistance and attempt to research to issue.    Identification of issue may be initiated by JPMC or Visa. Notice will be provided within ** of the incident being identified.    ** or as otherwise mutually agreed    As
designated
in writing
by JPMC.
   **   **.
Severity 2    Mission Critical VisaNet Service(s) are abending or causing operational problems (which includes Visa-caused data integrity issues) and there is no reasonable circumvention. Visa defines a Severity 2 as the partial or sporadic unavailability thus limiting business function or processing. For non-Visa caused issues, Visa will provide reasonable assistance and attempt to research to issue.    Identification of issue may be initiated by JPMC or Visa. Notice will be provided within ** of the incident being identified.    **or as otherwise mutually agreed    As
designated
in writing
by JPMC.
   **   **
Severity 3    Non-Mission Critical VisaNet Service(s) are causing operational problems (which includes Visa-caused data integrity issues) and there may or may not be a reasonable circumvention available. Visa defines a Severity 3 as limited or minimal adverse impact to JPMC transaction volume. For non-Visa caused issues, Visa will provide reasonable assistance and attempt to research to issue.    Identification of issue may be initiated by JPMC or Visa. Notice will be provided within ** of the incident being identified.    No less than ** or as soon as available    As
designated
in writing
by JPMC.
   **   **

 

Confidential

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


2.3. Chronic Performance Concerns . In addition to the rights of termination provided in the Master Agreement, JPMC may terminate the Services for cause, in whole or in part, by giving Visa ** notice if (i) Visa fails to ** Availability or Operations Service Level(s) **; or (ii) Visa fails to ** Availability or Operations Service Level(s) **.

2.4. Exceptions . Visa shall not be responsible for a failure to meet any Service Level to the extent that such failure is directly attributable to any of the following:

 

  2.4.1. JPMC or JPMC’s Subcontractor’s (including other suppliers, except to the extent such suppliers are engaged as direct or indirect Subcontractors of Visa), (i) material breaches of the Agreement, or, (ii) to the extent materially interfering with Visa’s ability to meet the applicable Service Levels.

 

  2.4.2. An event of Force Majeure under Section 10.9 of the Agreement.

2.5. ** Service Level Reporting . If any service level targets in this Exhibit have been missed in a measuring period, Visa will deliver a consolidated ** Service Level report to JPMC’s designated representative(s), via email, no later than ** in a format to be mutually agreed upon.

3. Additional Provisions .

3.1. Root-Cause Analysis . Visa shall, as part of the Services, (a) within ** of receipt of a Notice from JPMC with respect to any failure by Visa to provide the Services at the Service Levels, provide an Executive Summary to identify the cause of such failure, and (b) within ** from receipt of such notice, provide JPMC with an improvement plan detailing the cause of, and procedure for correcting, such failure and (c) correct such failure as required by the procedures set forth in the report referenced in subsection 3.1(b). Furthermore, Visa shall ** after the procedure has been completed.

3.2 Measurement and Monitoring . Visa shall use its standard measurement and reporting tools to measure and report performance of the Services against the Service Levels.

3.3. Continuous Improvement . Visa shall apprise JPMC of Visa’s technology planning activities as they relate to the Services with respect to each Schedule **. Visa shall consult with JPMC on mutually beneficial technology developments **.

3.4 Covenants . Visa will endeavor to ** as acquired with an accuracy of no less than **%. This process will occur ** and be reported **.

3.5 Remedies for Service-Level Failures . Visa agrees that **

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**, then this Service Level Exhibit **.

3.6. Negotiated Terms . The Parties agree that the terms and conditions of the Exhibit are the result of negotiations between the Parties and that the Exhibit shall not be construed in favor of or against any Party by reason of the extent to which any Party or its professional advisors participated in the preparation of the Exhibit.

IN WITNESS WHEREOF, JPMC and Visa have caused duly authorized representatives of their respective companies to execute this Exhibit as of the Exhibit Effective Date.

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Agreement Number 68593-T2-TA2

AMENDMENT ONE TO SCHEDULE ONE

THIS AMENDMENT ONE (“ Amendment One ”) to Schedule One, effective as of March 31, 2005, is entered into between JPMorgan Chase Bank, National Association, with headquarters in Columbus, Ohio, and Visa U.S.A. Inc., a Delaware corporation, with offices located at 123 Mission Street, San Francisco, CA 94105.

Amendment One Effective Date: March 31, 2005

 

Visa U.S.A. Inc.   JPMorgan Chase Bank, National Association
By:  

/s/    K EVIN S CHULTZ

  By:  

/s/    B OB R OSETTA

Name:  

Kevin Schultz

  Name:  

Bob Rosetta

Title:  

Executive Vice President

  Title:  

Managing Director

Date:  

April 5, 2005

  Date:  

3/31/05

WHEREAS, JPMC and Visa, have entered into Schedule One with a Schedule One Effective Date of January 1, 2005 (“Schedule One”);

WHEREAS, Schedule One is a schedule to the Master Agreement between JPMC and Visa with an Agreement Effective Date of January 1, 2005 (the “Master Agreement”);

WHEREAS, the parties wish to amend the Term of Schedule One and certain fee and payment terms, in accordance with Section 8.4 of the Master Agreement.

NOW, THEREFORE, for and in consideration of the agreements set forth below, JPMC and Visa hereby agree as follows:

1. Section 4 (“Schedule Term”) of Schedule One shall be deleted and replaced in its entirety as follows:

“The “Term” of this Schedule One will be deemed to have commenced on the Schedule One Effective Date and will continue, subject to Section 6 of the Master Agreement, for a period of ** from the Schedule One Effective Date, provided that the obligations in Section 7.3 (and any remedies for failure to do so under ** and this Schedule One) shall continue in effect after any termination of this Agreement (except for any termination under Section 6.3 of the Master Agreement) until the **, from the Schedule One Effective Date, has expired and further provided that Visa shall apply the ** Benefits to JPMC’s quarterly Operating Certificates beginning with the ** Operating Certificate through the**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 1


JPMC Agreement Number 68593-T2-TA2

** Operating Certificate. Renewal of this Schedule One is as set forth in Section 9.”

2. Section 7.11 of Schedule One shall be deleted and replaced in its entirety as follows:

“7.11. JPMC agrees to supply to Visa no later than January 31, 2005 the ** for all applicable portfolios under this Schedule One. Visa shall pay ** .”

3. The following provision shall be added to the end of Section 3 ( ** Program and ** Benefits) of Schedule One:

**

4. Except as expressly amended herein, Schedule One remains in full force and effect.

5. Terms not defined herein shall be as defined in Schedule One or as defined in the Master Agreement.

6. By executing this Amendment One, the Parties hereto ratify and confirm the terms of Schedule One, as modified by the terms of this Amendment One.

7. This Amendment One may be executed in one or more counterparts, each of which shall for all purposes are deemed to be an original and all of which shall constitute the same instrument.

8. If there shall be any conflict in the terms and conditions of Schedule One and the terms and conditions of this Amendment One, the terms and conditions of this Amendment One shall control and be binding.

9. All references in Schedule One in and/or to “this Schedule One” and words of a like nature shall be deemed to refer to Schedule One, as amended and supplemented by this Amendment One.

IN WITNESS WHEREOF, JPMC and Visa have caused duly authorized representatives of their respective companies to execute this Amendment One as of the Amendment One Effective Date.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 2


Contract ID No. CW138005

Amendment No. Two to Schedule One

(JPMC Contract ID No. CW138005)

This Amendment No. Two (“Amendment”) to the Schedule One by and between JPMorgan Chase Bank, National Association (“JPMC”) and Visa U.S.A. Inc. (“Visa”) dated January 1, 2005 (“Schedule One”) is made and entered into as of August 11, 2006 (“Amendment Effective Date”) by JPMorgan Chase Bank, National Association, (“JPMC”), with an office located at 270 Park Avenue, New York, New York, 10017 - 2070 and Visa U.S.A. Inc. located at ** (“Visa”).

WHEREAS, JPMC and Visa have entered into the Schedule One and Amended Schedule One effective March 31, 2005; and

WHEREAS, JPMC and Visa now wish to further amend the Schedule One as set forth herein.

NOW, THEREFORE, in consideration of the foregoing premises and the promises, terms and conditions set forth below and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto, intending to be legally bound, agree as follows.

 

  1. Service Description

Bankruptcy Information Service (BIS)

BIS provides to JPMC information that the JPMC can use to code its accounts as subject to a bankruptcy filing. For purposes of this Section, the term “account” refers to Visa cardholders, cardholders of non-Visa cards, and customers of other Visa and non-Visa products with respect to which JPMC uses BIS. BIS also notifies JPMC of the following status change updates to these bankruptcy filings: dismissal, discharge, and conversion. In addition, if Section 341(a) date or trustee information was not available at the time of filing, this information will be provided to JPMC through a similar update process when it becomes available. BIS information is often provided to the JPMC before its receipt of the traditional paper notices mailed to JPMC by the federal bankruptcy courts.

Through BIS, bankruptcy data is retrieved directly from each of the federal bankruptcy courts on a daily basis. A proprietary process is then used to append the full Social Security number to the associated bankruptcy filing. For each new bankruptcy filing, BIS also uses a third party credit bureau to match and identify the account numbers of the bankruptcy filer. BIS uses these account numbers to notify JPMC which are impacted by the bankruptcy filing or bankruptcy status change.

BIS is provided through Advanced Resolution Services, Inc., a wholly-owned consumer credit bureau subsidiary of Visa (“ARS”).

Bankruptcy data is uploaded to the BIS system and best efforts are undertaken to provide this data to the JPMC five (5) times per week, Tuesday through Saturday.

 

Form Amendment 8.24.05

 

1 of 3


Contract ID No. CW138005

In addition, an enhanced feature within BIS provides to JPMC certain customization, management, and maintenance of record layouts for the delivery of bankruptcy data to JPMC from the Bankruptcy Noticing Center (BNC). JPMC may choose among various delivery options offering pre-defined and customized record layouts to deliver merged public record and party in interest bankruptcy data to JPMC. As part of this enhanced feature of BIS, ARS will work with the individual bankruptcy courts to arrange delivery of their electronic data feeds, including to create, prepare and maintain on an ongoing basis the list of addresses for which JPMC as a party in interest is to receive bankruptcy notices. ARS will conduct parallel testing, during which ARS will deliver bankruptcy data files while JPMC tests to implement its bankruptcy processing system to receive this BIS data. Upon completion of parallel testing, JPMC has the option of instructing ARS to arrange with the bankruptcy courts to “turn-off” the delivery of paper notifications otherwise received by the Bankruptcy Noticing Center and delivered to JPMC through BIS. To utilize this enhancement, JPMC must designate ARS as JPMC’s authorized agent on the BNC Trading Partner Agreement and potentially other bankruptcy documents.

BIS is governed by and JPMC’s use of BIS is subject to, in addition to this Amendment, the Visa U.S.A. Inc. Bylaws and Operating Regulations, other documentation concerning BIS provided by or available from Visa, and applicable law, including without limitation the federal Fair Credit Reporting Act, each as may be amended from time to time.

Visa will supply to JPMC a calendar 30 days prior to the start of each calendar year noting which days that there will be no service due to holidays.

Files to be encrypted with the Chase Bankruptcy Flow .pgp key

 

  2. Pricing

Bankruptcy Information Service

**

 

  3. Term

The initial term of this Amendment is ** from the Amendment Effective Date. This Amendment shall automatically renew ** thereafter, unless terminated by written notice of either party upon thirty (30) days prior notice.

 

  4. Service Levels

 

  a. Files to arrive prior to **.

 

Form Amendment 8.24.05

 

2 of 3

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Contract ID No. CW138005

 

  b. All receipt and transfer of information by Visa must be confirmed via a ** summary report submitted to JPMC via e-mail prior to **. The ** summary report will identify: **.

 

  c. Visa to notify Chase if any known problems occur that will delay the file or if the file has been delayed. All alerts should note nature of situation if known and expected resolution time. Upon repair, update should note nature of situation and if expected to recur. If so, what fixes are to be implemented and on what schedule should be noted.

 

  d. In the event the information provided to JPMC hereunder is erroneous or results in a consumer dispute, Visa will cooperate with JPMC to address the error or dispute.

 

5. Except as expressly amended herein, the Schedule One remains in full force and effect.

 

6. Terms not defined herein shall be as defined in the Schedule One.

 

7. By executing this Amendment, the parties hereto ratify and confirm the terms of the Schedule One, as modified by the terms of this Amendment.

 

8. This Amendment may be executed in one or more counterparts, each of which shall for all purposes be deemed to be an original and all of which shall constitute the same instrument.

 

9. If there shall be any conflict in the terms and conditions of the Schedule One and the terms and conditions of this Amendment, the terms and conditions of the Schedule One shall control and be binding.

 

10. All references in the Schedule One in and/or to “this Agreement” and words of a like nature shall be deemed to refer to the Schedule One, as amended and supplemented by this Amendment.

IN WITNESS WHEREOF, JPMC and Visa have caused duly authorized representatives of their respective companies to execute this Amendment as of the Amendment Effective Date.

 

JPMORGAN CHASE BANK,

NATIONAL ASSOCIATION

    VISA U.S.A. INC.
By:  

/s/ James M. Anderson

    By:  

/s/ Nancy Hilgers

Printed Name:  

James M. Anderson

    Printed Name:  

Nancy Hilgers

Title:  

Vice President

    Title:  

Vice President

 

 

Form Amendment 8.24.05

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Agreement Number

AMENDMENT TWO TO SCHEDULE ONE

THIS AMENDMENT TWO (“Amendment Two”) to Schedule One, effective as of March 1, 2007, is entered into between JPMorgan Chase Bank, National Association, with headquarters in Columbus, Ohio, and Visa U.S.A. Inc., a Delaware corporation, with offices located at 123 Mission Street, San Francisco, CA 94105.

Amendment Two Effective Date: March 1, 2007

 

Visa U.S.A. Inc.     JPMorgan Chase Bank, National Association
By:  

/s/ John T. Gardner, Jr.

    By:  

/s/ William Shelby

Name:  

John T. Gardner, Jr.

    Name:  

William Shelby

Title:  

EVP Client Services

    Title:  

SVP

Date:  

6/28/07

    Date:  

6/26/07

WHEREAS, JPMC and Visa, have entered into Schedule One with a Schedule One Effective Date of January 1, 2005 (“Schedule One”);

WHEREAS, Schedule One is a schedule to the Master Agreement between JPMC and Visa with an Agreement Effective Date of January 1, 2005 (the “Master Agreement”);

WHEREAS, the parties have previously amended Schedule One in accordance with Section 8.4 of the Master Agreement;

WHEREAS, the parties wish to further amend Schedule One to consider **, as herein defined, **;

NOW, THEREFORE, for and in consideration of the agreements set forth below, JPMC and Visa hereby agree as follows:

1. Section 6.1.1 (** Incentive) of Schedule One shall be deleted and replaced in its entirety as follows:

“6.1.1.** Incentive. Visa will make payment to JPMC, up to a maximum of ** dollars ($**), as provided below. JPMC has up to ** from the Schedule One Effective Date to **. Nothing in this

 

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**

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JPMC Agreement Number

Schedule One shall be construed to prevent JPMC from **.

Payments under this Section 6.1.1 will be paid on a pro-rata basis from the following pools, subject to the provisions of Sections 6.1.1(f), 6.1.1(g) and 6.1.1(h):

a) **

b) **

c) **

d) **

e) **

f) Visa will make payments out of the different pools described in subsections (a) through (d) above to JPMC no later than ** following Visa’s receipt of JPMC’s report (provided on a Calendar Quarter basis), that describes and certifies the event giving rise to a right to payment to JPMC by Visa. The report will include ** during the previous quarter for which JPMC is entitled to payment under Sections 6.1.1 (a), (b), (c), or (d), and ** for the Calendar Quarter previous to the time of the report. The payment amount will be determined by **. Following each report and payment by Visa, **. When **, Visa will pay any ** in that pool to JPMC.

 

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**

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JPMC Agreement Number

g) At the next Program Year-end, JPMC will provide to Visa information sufficient to test that ** for which JPMC was paid under this Section 6.1.1 **. ** reported and paid on ** of the Program Year-end will be tested at the end of the following Program Year (or, if the Term has ended, at the end of the one year period following the end of the Term). ** for which JPMC receives payment under this Section 6.1.1 will be tested only once. In the event that the ** determined by the test is less than ** used to calculate the payments to JPMC, JPMC will refund to Visa the payments in question on a pro-rata basis of the shortfall. ** will not be tested. In the event that **, no tests of performance will be required.

(h) Notwithstanding subsection (g) above, if ** that exists on the Schedule One Effective Date ** during a Program Year, the test required in subsection (g) will be **. At that time, if Visa did not cure the deficiency within the ** period required in Section 6.1.3, then the deferred test will be deemed waived and shall not be required.

Exhibit F provides examples of the calculations described in this Section 6.1.1.”

 

2. Section 6.2 ( ** Payment ) of Schedule One shall be deleted and replaced in its entirety as follows:

6.2.** Payment . No later than ** following Visa’s receipt of JPMC’s report (provided on a Calendar Quarter basis), containing information on **, Visa will make payment to JPMC, **. This payment will be used ** by JPMC to **.”

3. JPMC is in compliance with Section 7.5 of Schedule One and ** has been agreed to by the Parties.

4. Except as expressly amended herein, Schedule One remains in full force and effect.

5. Terms not defined herein shall be as defined in Schedule One or as defined in the Master Agreement.

6. By executing this Amendment Two, the Parties hereto ratify and confirm the terms of Schedule One, as modified by the terms of this Amendment One.

7. This Amendment Two may be executed in one or more counterparts, each of which shall for all purposes are deemed to be an original and all of which shall constitute the same instrument.

 

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JPMC Agreement Number

8. If there shall be any conflict in the terms and conditions of Schedule One and the terms and conditions of this Amendment Two, the terms and conditions of this Amendment Two shall control and be binding.

9. All references in Schedule One in and/or to “this Schedule One” and words of a like nature shall be deemed to refer to Schedule One, as amended and supplemented by this Amendment Two.

IN WITNESS WHEREOF, JPMC and Visa have caused duly authorized representatives of their respective companies to execute this Amendment Two as of the Amendment Two Effective Date.

 

Confidential

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JPMC Agreement Number 68593-T3

SCHEDULE TWO

THIS SCHEDULE TWO (together with the Annex(es) and Agreement, hereto or incorporated into this document, this “ Schedule Two ”), is entered into between JPMorgan Chase Bank, National Association, with offices in Columbus, Ohio, and Visa U.S.A. Inc. (“Visa”), a Delaware corporation, with offices located at 123 Mission Street, San Francisco, CA 94105.

Schedule Two Effective Date: January 1, 2005

 

Visa U.S.A. Inc.   JPMorgan Chase Bank, N. A.
By:  

/s/    P ETER K ORPADY

  By:  

/s/    B OB R OSETTA

Name:  

Peter Korpady

  Name:  

Bob Rosetta

Title:  

Senior Vice President

  Title:  

Managing Director

Date:  

9/30/05

  Date:  

9/29/05

WHEREAS, JPMC and Visa, each a Party and together the Parties, and in recognition of current market conditions and a genuine desire to expand upon the Parties relationship, agree to amend and restate the current terms and conditions under which JPMC receives debit processing services from Visa.

NOW, THEREFORE, for and in consideration of the agreements set forth below, JPMC and Visa agree as follows:

 

1. Definitions .

Unless otherwise defined in this Schedule Two, all capitalized terms used herein is defined in accordance with the definitions set forth in the Agreement.

 

2. Prior Agreements .

The Service Agreement that became effective by its terms on April 1, 2001 (the “Original Agreement”) between Visa and Bank One is hereby superseded by, and replaced in the entirety with, this Schedule Two, as of the Schedule Two Effective Dale, and will be of no further force or effect thereafter. Nothing in this Schedule Two will limit, expand or supersede any terms of the Visa U.S.A. By-Laws or Operating Regulations, all of which shall continue along with this Schedule Two to govern the relationship between JPMC and Visa, as amended from time to time. Visa agrees to advise JPMC in advance of the adoption of any modification or amendment to the Rules that would conflict with the terms of this Schedule Two.

 

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3. Authorization of Service Agreement .

JPMC will participate in the debit processing services (“Services”) provided by Visa as described on Schedule D hereto and as further delineated in Schedule A hereto, as the Services are described in the Visa Debit Processing Service Guide attached as Exhibit A (“ Service Guide ”) as supplemented by any additional services developed for JPMC pursuant to a Statement of Work described in Exhibit C, and shall have no obligation to obtain such Services to the extent such Services are identified as “optional” in Schedule A. In no event shall the term Services be deemed to include debit processing services that apply either to (i) any transactions other than those originated by ** cards issued by JPMorgan Chase Bank, N.A. and processed under Business ID **, or its successors (and specifically excluding without limitation ** debit cards) and ** cards that ** held by JPMorgan Chase Bank, N.A., as well as ** cards issued by JPMorgan Chase Bank, N.A., nor to (ii) any ** transactions other than those **. In addition, Services shall not be deemed to apply to any a ** cards, ** transactions, ** card nor to any ** card portfolio, except at JPMC’s election or to the extent expressly set forth in this Schedule Two). JPMC will use the Services in accordance with, and will be bound by the Service Guide, as supplemented by any additional services developed for JPMC pursuant to a Statement of Work described in Exhibit C, and Visa Operating Regulations and Bylaws. JPMC will pay the fees set forth in the Fee Schedule attached hereto as Schedule A to be effective as of the Schedule Two Effective Date.

Attached Schedules and Exhibits to this Schedule Two:

Schedule A—Fee Schedule

Schedule B—Performance Standards

Schedule C—Contract Terms

Schedule D—Visa Services and Regional/National Gateways

Exhibit A—Service Guide

Exhibit B—DPS Service Level Commitment, DPS Client Manager Role/General Service Levels

Exhibit C—Schedules of Work

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa U.S.A.

Debit Processing Service

S CHEDULE A

**

 

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**

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**

 

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**

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**

 

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**

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**

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


**

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


S CHEDULE B

P ERFORMANCE S TANDARDS

A. PERFORMANCE STANDARDS. Visa’s DPS system (including the items listed in Schedule A , except for the ** Services) shall be available and operational to process transaction services no less than ** percent (**%) of the time, seven days a week, 24 hours per day, measured **. The ** Services shall be available and operational to process transaction services no less than ** percent (**%) of the time, seven days a week, 24 hours per day, measured **. The foregoing standard expressly does not include any period of time the Visa DPS system, or any part thereof, is unavailable or otherwise out of service for scheduled maintenance, updates, enhancements or modifications for the periods set forth in item A.5 below. In addition to the availability standards set forth above, Visa’s DPS systems shall provide services and system functionality in substantial compliance with the Service Guide, supplemented by this Schedule Two, and as described in the Service Guide, as supplemented by any additional services developed for JPMC pursuant to a Statement of Work described in Exhibit C, as amended from time to time. Each reference below to “ ** ” means “**.” Capitalized terms used in this Schedule B and not otherwise defined in this Schedule B have the meaning given them in the Service Guide. All times used in this Schedule Two are Mountain Time in Denver, Colorado.

1. Custom ** debit output files (DOF files) used for posting, ISO user recon files for ATM and POS activity and the exception item detail files (as described in the Service Guide, as supplemented by any additional services developed for JPMC pursuant to a Statement of Work described in Exhibit C) will be available for transmission by 12 noon MT, for **% of monthly processing days. Daily exception reports will be available by 6:00 PM MT for **% of monthly processing days.

2. ** settlement file (as described in the Service Guide, as supplemented by any additional services developed for JPMC pursuant to a Statement of Work described in Exhibit C) available for transmission by 2 PM MT, for **% of monthly processing days.

3. ** reports (as described in the Service Guide, as supplemented by any additional services developed for JPMC pursuant to a Statement of Work described in Exhibit C) available for transmission, for **% of monthly processing days for the following reports by the indicated times: Balancing Reports: 8:00 PM MT; Exception Reports: 8:00 PM MT; Audit Reports: 8:00 PM MT.

4. Monthly reports (as described in the Service Guide, as supplemented by any additional services developed for JPMC pursuant to a Statement of Work described in Exhibit C) available by the ** business day of the month following the month to which they apply.

5. System outage due to maintenance will not exceed ** for the on-line system (as described in the Service Guide, as supplemented by any additional services developed for JPMC pursuant to a Statement of Work described in Exhibit C). Maintenance outage will not exceed ** for the off-line/batch system (as described in the Service Guide). The off-line system maintenance is scheduled and shall take place only from 11PM MT Saturday to 2

 

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**

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AM MT Sunday each week. Visa will provide minimum ** notice of all scheduled outages, except for ** Services. Visa will provide a minimum ** notice of all scheduled outages for ** Services.

6. Visa will assume no performance level responsibility for authorization gateway services pursuant to Paragraph A above for service deficiencies attributable to third party performance or otherwise not in Visa’s control. Visa DPS will provide switch and link availability reporting on a monthly basis. Notification of authorization link outage provided within ** (data center to data center). Authorization link(s) (insofar as operated by Visa) availability to Visa/Interlink and Plus to JPMC and other networks JPMC uses for Gateway transactions, to be **% of total hours in each month. Outages in ** services caused by ** will be counted against ** performance.

7. Notification of system outage or issues provided to business contacts (designated in writing by JPMC) within ** via phone call and pager, with updates in ** intervals.

8. Monthly invoice and billing file provided by the 10th business day of the month following the month to which it applies.

9. All billing errors corrected within ** or next billing cycle.

10. JPMC will send a daily AP batch maintenance cardholder file (as defined in the Service Guide, as supplemented by any additional services developed for JPMC pursuant to a Statement of Work described in Exhibit C) to Visa every Tuesday through Saturday at 6:00am MT except on the following holidays: New Year’s Day, Martin Luther King Day, Veteran’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving and Christmas. Visa DPS will process the AP Batch Maintenance Cardholder Files upon receipt from JPMC. Normal processing time for daily AP Batch Maintenance Cardholder Files is **. Visa DPS requires a ** notification for any files that will contain more than **.

11. Visa will work toward creating ** for **, DPS System availability and **.

B. MONITORING AND REMEDIES. The parties shall monitor Visa’s performance of the Service and report problems to each other in a manner consistent with Exhibit B. If problems occur as a result of Visa’s non-performance to the standards set forth in this Schedule B, Visa shall reprocess any transaction that Visa failed to process or processed in error without charge for re-processing, and reimburse JPMC for costs associated with correcting the error as described below. The costs for which JPMC may be reimbursed as a result of non-performance are: ** with all reimbursements for each problem **. JPMC shall be entitled to the above reimbursement whether the cost incurred was for services (including the cost of all

 

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**

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related human, technical and other resources) provided by JPMC employees or systems or those of its contractors or agents. For purposes of this Section B, a “problem” means all consequences (such as Visa’s double posting of an item) directly attributable to one event of Visa’s failure to meet the performance standards set forth in this Schedule B or failure to otherwise comply with debit processing and gateway service requirements of this Schedule Two; provided that if a consequence is directly attributable to more than one such event, that consequence shall be deemed to be one or part of one problem.

On or before the fifteenth (15th) Business Day of each calendar month, Visa shall provide JPMC with a report setting forth the performance criteria above and Visa’s actual performance against those standards during the just-concluded calendar month. At JPMC’s request, Visa’s staff will review the results of the most recent performance guidelines report with JPMC.

 

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S CHEDULE C

C ONTRACT T ERMS

1. TERM

The initial Term of this Schedule Two will commence on January 1, 2005, and shall terminate on **. At the end of the initial Term and any renewal Term, this Schedule Two will automatically renew for a renewal Term of ** (with all terms and conditions of this Schedule Two other than Term continuing in full force and effect) unless either party (JPMC or Visa) notifies the other in writing at least ** prior to the expiration of the then-current Term. In such event, this Schedule Two will not be automatically renewed and from the date of that notice of non-renewal through the end of the Term of this Schedule Two, the parties shall work in good faith in connection with deconversion and transition to a new service provider or internal resources of JPMC.

2. PROCESSING FEES

a. The Fee Schedule described in Schedule A will apply on the Schedule Two Effective Date provided that Visa may, commencing at the end of ** after the Effective Date, increase fees for **, which were in effect for the immediately preceding processing year with ** prior written notice to JPMC. Such increases will be limited to ** for the preceding calendar year as **, for each processing year after year one.

b. Visa agrees that during the term of this Schedule Two, **.

 

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**

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3. **

During the Term of this Schedule Two, Visa shall be the ** provider of the Services except for ** cards, ** Cards **, and to the extent ** on Schedule A and except for ** (“** Services”). During the Term, JPMC shall not, in whole or in part, **. No such ** terms will apply to any services currently or later provided to a financial institution or card portfolio acquired or sold (including by merger, acquisition of assets, transferred or otherwise) by JPMC after the Schedule Two Effective Date. If JPMC is dissatisfied, in its reasonable discretion, with the performance or competitiveness of the ** System provided by or through Visa, Visa will have a six month period commencing from the date of JPMC’s notice of such dissatisfaction to remedy the situation, after which time, if the situation is not remedied to JPMC’s reasonable satisfaction, ** terms will no longer apply with respect to the ** System and/or JPMC may terminate use of the ** System effective upon notice. Notwithstanding the foregoing, however, such ** terms shall not apply under any condition to ** System services after **. If ** or termination with respect to the ** System is effected under this section, then any processing minimum shall be reduced by a fraction where the numerator is the amount of the fees charged with respect to the ** System under Schedule A (“** Fees”) and the denominator is the Transaction Fees under Schedule A plus the ** Fees, each with respect to the three (3) months immediately preceding the date the ** Fees no longer apply. During the term of this Schedule Two, JPMC, at its discretion, may withdraw ** activity from DPS ** at any time following 18 months after the commencement of such processing and with 180-day prior notification.

4. TERMINATION PRIOR TO END OF TERM

a. JPMC may immediately terminate this Schedule Two by giving Visa written notice of termination: (i) if Visa becomes insolvent or makes an assignment for the benefit of its creditors or any proceeding is commenced by or against Visa under any bankruptcy, liquidation or other debtor’s protection law or statute, and such proceeding is not dismissed within sixty (60) days of its institution; (ii) if, within thirty (30) days of JPMC giving Visa written notice of Visa’s breach of this Schedule Two including failure to meet the performance standards set forth in Schedule B , such breach is not cured; (iii) if Visa violates any material governmental law, regulation or rule applicable to Visa but only if such violation has a material adverse effect on JPMC; (iv) without cause upon sixty (60) days prior written notice to Visa or (v) if Visa incurs a material impairment of its ability to perform its obligations under this Schedule Two. In the event JPMC desires to terminate this Schedule Two prior to the end of the Term under section 4(a)(iv), JPMC shall so notify Visa in writing and shall include with that notice a check payable to Visa as ** an amount calculated as follows. **

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


b. Visa may terminate this Schedule Two by giving JPMC written notice of termination (i) if JPMC becomes insolvent or makes an assignment for the benefit of its creditors or any proceeding is commenced by or against JPMC under any bankruptcy, liquidation or other debtor’s protection law or statute, and such proceeding is not dismissed within sixty (60) days of its institution; (ii) if within thirty (30) days of Visa giving JPMC written notice of JPMC’s breach of this Schedule Two the breach is not cured; or (iii) JPMC violates any material governmental law, regulation or rule applicable to JPMC but only if such violation has a material adverse effect on Visa.

c. In the event of termination of this Schedule Two for any reason, sections 5, 6, 7, and 8 of this Schedule A shall survive termination.

5. CONVERSION

a. JPMC will cover its own systems development costs to convert to Visa DPS.

b. Visa will provide timely conversion support for newly acquired programs. The normal expected conversion timeframe is ** months.

c. From time to time JPMC may require Deconversion support to deconvert a portion of its accounts due to branch sales or divestitures, and Visa will provide timely and professional support for this Deconversion as reasonably requested by JPMC.

d. Visa shall provide Deconversion assistance to JPMC as set forth in this section 5. “ Deconversion ” means the removal of information concerning JPMC’s operations, and accounts from Visa’s systems, and all related activities reasonably necessary to allow JPMC to transition from the Service to services provided by a third party or by JPMC’s own resources. Upon delivery of a notice of termination or a notice of non-renewal of this Schedule Two in accordance with its terms, Visa and JPMC shall mutually, expeditiously and in good faith proceed to agree upon and document a Deconversion project plan, which the parties contemplate may involve a ** time frame for completion and implementation. As part of the Deconversion project plan, Visa shall perform, for the rates set forth in Schedule A (as modified as permitted under this Schedule Two) or for systems and programming-related activities and for its costs and expenses not contemplated by Schedule A (which shall be at commercially reasonable rates in accordance with industry standards) associated therewith, the services necessary for JPMC to transfer its debit card processing operations from Visa’s system to the internal or third party provided data processing system which JPMC has selected. The rates set forth in Schedule A (as modified as permitted under this Schedule Two) shall apply for the duration of Deconversion, but in no event will Deconversion activities exceed ** after notification by a party of termination of this Schedule Two. In connection with the services that Visa is required to perform, Visa shall transfer all JPMC data files in ** with any supporting documentation or instruction as may be appropriate. Visa shall assign, at the

 

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**

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charges for JPMC-requested services in Schedule A , a project coordinator in connection with the Deconversion.

6. ENHANCEMENTS

Visa will respond to enhancement requests with a high level estimate, including development time required and associated costs within **. If a high level estimate is approved by JPMC, Visa will provide a detailed estimate and timeline within **. The parties will then work in good faith to develop and execute a new schedule to this Schedule Two setting forth specifications, schedule, acceptance criteria, payment and other terms with respect to that enhancement. Enhancements under this Schedule Two will be considered ** under the Agreement. JPMC agrees to assist Visa, at Visa’s expense, in securing such worldwide rights and any intellectual property rights relating thereto in Visa, including, without limitation, disclosure of all pertinent information and data and execution of all documents needed. JPMC shall assign any copyright rights in the enhancement to Visa and shall execute all documents needed to evidence such assignment. **

7. AMENDMENT

Visa may not modify the ** or the ** where that modification would reflect or impose a material (i) i**, (ii) **, (iii) **, or (iv) other adverse effect on JPMC, without the prior written consent of JPMC.

8. MISCELLANEOUS

a. In the event of any breach by Visa of its obligations in performing the Service, other than the right to terminate this Schedule Two as set forth in section 4.a., JPMC’s sole remedy and Visa’s sole obligation and liability shall be as set forth in section B (“Monitoring and Remedies”) of Schedule B , provided, however, that this sentence shall not apply with respect to personal injury or tangible property damage resulting from the negligence or intentional misconduct of Visa.

b. JPMC agrees to honor its settlement obligation with Visa no later than 2:30 PM Mountain Time in Denver, Colorado on any banking business day based on receipt by JPMC of Wire Confirmation Report by 12:00 noon to 1:30 PM Mountain Time in Denver, Colorado.

c. JPMC agrees to pay monthly Visa invoices within 15 business days of month end by ACH transfer in accordance with Visa’s reasonable written instructions, subject to receipt

 

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**

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of invoice by the 10th business day of the month, and except to the extent incorrect or the subject of good faith dispute.

 

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Visa U.S.A.

Debit Processing Service

V ISA S ERVICES  & R EGIONAL /N ATIONAL G ATEWAYS

S CHEDULE D

Visa Debit Processing Services:

**Check Card Services

**Credit Card Services

**ATM Terminal Driving

**** Services

** Visa ePay

** Visa Cash Reload

 

National Network Gateways - Issuer

  

National Network Gateways -Acquirer

**    **
**    **
**    **
**    **
**    **
**    **
**    **
**    **
**   
**    **
**   

 

12/01/04.01

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Regional Network Gateways-Issuer

  

Regional Network Gateways-Acquirer

**    **
**    **
**    **
**    **
**    **
**    **
¨ Other    ¨ Other

Note: JPMC is responsible for **.

AUTHORIZATION OF SCHEDULE D

The undersigned is an Officer of JPMC and authorized by required corporate action to execute this Schedule Two on behalf of JPMC.

Effective Date of this Schedule D to Schedule Two: January 1, 2005

 

Visa U.S.A. Inc.     JPMorgan Chase Bank, N.A.
By:  

/s/    P ETER K ORPADY

    By:  

/s/    B OB R OSETTA

Name:  

Peter Korpady

    Name:  

Bob Rosetta

Title:  

Senior Vice President

    Title:  

Managing Director

Date:  

9/30/05

    Date:  

9/29/05

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


E XHIBIT B

Visa U.S.A.

Debit Processing Service

DPS Service Level Commitment, DPS Client Manager Role/General Service Levels

I. Account Manager Role/General Service Levels

 

   

DPS will provide standard account management support to JPMC from 8:00 AM – 5:00 PM Eastern Time, Monday through Friday (excluding company holidays).

 

   

** Account Managers work in a team. DPS Account Managers are your central point of contact to any department within Visa for Visa and DPS processing which includes Interlink and Plus.

 

   

Visa will respond to **% of JPMC inquiries to VisaNet Account Management within ** and **% within **. This response will provide verification of receipt and allow both parties to determine an appropriate timeframe for the results of the inquiry. If this agreed upon timeframe is not met, JPMC should escalate to the VisaNet Account Director. Urgent JPMC inquiries will be directed to the VisaNet Account Management team and responded to within **.

 

   

Account Managers are responsible for clarifying any issues and using problem-solving skills to bring issues to resolution in a timely fashion.

 

   

Account Managers are responsible for answering pages 24/7. For items that require immediate attention (for example urgent production issues or system problems) if you reach their voice mail, you can call their cell phone.

 

   

Account Managers carry cell phones that can be used at any time. This avenue would be used in an emergency situation. If no response to the page is received within **, then the escalation procedures provided in Section 7 below should be followed.

2. After-hours Support and Scheduled Leave

 

   

Emergency DPS operational issues after-hours should be escalated to our Network Control Operations (NCO) area. Note: NCO is available 24-hours per day, 7 days a week for emergency operational issues which include: transaction failures impacting a card range, telecommunication connectivity issues, ** system failures, and mass general cardholder denials. For Check Card support the phone number is **. NCO will inform the Account Manager of the issue and that Account Manager will communicate all updates to JPMC per the required performance standards, provided however that NCO will continue to communicate with JPMC and provide regular status updates.

 

   

If your Account Manager will be out on scheduled leave they will designate a back-up contact and inform you of this contact point.

 

   

Voice mail and e-mail will reflect that they are on scheduled leave and the appropriate people to contact while they are gone.

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


   

All calls and issues handled by the back up Account Manager will be communicated and documented so that your assigned Account Manager is aware of all calls and issues upon their return.

3. Escalation Contact List

 

   

An escalation list is provided in Section 7 below and any updates made to the document will be shared with JPMC. This list should be used when your normal avenues of communication are not satisfactory.

4. Issue Management

Issue Submission

 

   

Critical emergency issues that impact production and/or operations will be addressed above all other issues. JPMC should follow outlined procedures to immediately contact either their Account Manager or NCO per the parameters described above.

 

   

JPMC should submit all other non-emergency issues to DPS via a phone call or an e-mail to their Account Manager. In order to assist in researching issues, the following should be provided.

 

   

Identification of problem.

 

   

Card number and example.

 

   

System affected/number of cardholders affected.

 

   

Timeframe if exception item related.

 

   

Priority.

  5. Issue Prioritization and Review

 

   

Prioritization of issues will be set together with DPS and your JPMC. Status will be provided on a daily basis, or as agreed upon, for all issues identified as key priorities.

 

   

All reported issues would be logged on the Issues Log for tracking purposes. See Attachment C (Sample Issues Log). Issues Logs will be e-mailed or faxed to your institution monthly for your review.

 

   

Issues Logs will be reviewed monthly via a conference call or onsite.

6. DPS Communication

 

   

DPS will communicate pertinent operational issues using our Bulletin service.

 

   

DPS will obtain information concerning major acquirer/issuer problems and upcoming planned system outages. Business impact information and related resolution timeframes for unplanned system outages and member problems will be provided to clients. During DPS core business hours (**), this communication will occur via a Bulletin, DPS will provide updates/resolutions as appropriate. A summary of impact to clients (i.e. numbers of declines, duration of production problem, duplications, and stand-in statistics) is available upon request within one-day business day of occurrence.

 

   

DPS will provide information regarding upcoming planned systems outages (excluding **) to clients with a minimum of ** notice. DPS will provide information

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


regarding upcoming planned ** systems outages to clients with a minimum of 30 days notice.

7. VisaNet Customer Services Escalation List

 

   

Debit Escalation Information

 

   

Contacts:

 

  Account Manager:

  

Paul Durkin

Phone: **

Fax: **

E-Mail: **

Cell Phone: **

  Backup Account Manager:

  

David Misarage

Phone: **

Fax: **

E-Mail: **

Cell Phone: **

  Director:

  

Andrew Cawley

Phone: **

Fax: **

E-Mail: **

Cell Phone: **

  Vice President:

  

Karen Strong

Phone: **

  VisaNet Network

   **

 

12/01/04.01

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


E XHIBIT C

L ISTING OF S CHEDULES OF W ORK

The Schedules of Work (SOW) listed in this Exhibit C provide for implementation of, or enhancements to, the Services identified in Schedule A. Such implementations or enhancements are incorporated into the Services provided by Visa and identified in Schedule A, as of date of execution of Schedule Two. Additional schedules of work will be incorporated into this Schedule Two, will be signed by both parties and will reference this Schedule Two.

 

SOW
Reference
#
  

Title

   SOW Date
1    **    **
2    **    **
3    **    **
4    **    **
5    **    **
6    **    **
7    **    **
8    **    **
9    **    **
10    **    **
11    **    **
12    **    **
13    **    **

 

12/01/04.01

   21   

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


14    **    **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

22


JPMC Agreement #68593-T4

S CHEDULE #3

V ISA E XTRAS A GREEMENT

This Visa Extras Agreement, together with the Annex(es) and Agreement, hereto or incorporated into this document, this “ Schedule 3 ” is made and entered into as of this 30 th day of June, 2005 (the “ Schedule Effective Date ”), between JPMorgan Chase Bank, National Association (“ JPMC ”), with an office located at 1111 Polaris Parkway, Columbus, Ohio 43240 and Visa U.S.A. Inc. (“ Visa ”), with offices located at 123 Mission Street, San Francisco, CA 94105 and forms a part of that Master Agreement between the Parties with an Agreement Effective Date of January 1, 2005.

W I T N E S S E T H:

WHEREAS , JPMC and Visa entered into a master agreement with an Effective Date of January 1, 2005 (the “ Master Agreement ”); and

WHEREAS, the Parties hereto desire to set forth certain additional duties and obligations directed towards enhancing JPMC’s cardholder’s participation in the Visa Extras program and Visa will ** not otherwise contained or fully addressed within the terms of the Master Agreement;

NOW, THEREFORE, in consideration of the premises and the mutual covenants and obligations herein contained, the Parties agree as follows:

DEFINITIONS . Capitalized terms used herein, which are not otherwise defined, shall have the meanings ascribed to such terms in the Master Agreement.

SECTION 1. VISA EXTRAS PROGRAM/INITIATIVE

JPMC will conduct a mutually agreed upon Visa Extras program launch for enrollment of existing Debit Cards. Up to the limits set forth herein, Visa will ** associated with the Visa Extras program **. In order to qualify for ** set forth herein, JPMC must sign this Schedule 3 by June 30, 2005 and the Visa Extras program launch must commence via communication in re-branding materials prior to August 31, 2005. Such launch is conditioned upon Visa’s successful completion of the activities identified in Exhibit A ** no later than July 21, 2005. JPMC will fund all aspects of development cost for ** as outlined in Exhibit A.

SECTION 2. VISA’S OBLIGATIONS

 

2.1. **. Subject to the parameters set forth in Section 1 above, Visa agrees to ** for Visa Extras launch activities associated with the launch of the Debit Card Visa Extras program during the Term. ** will be made in two parts. **

 

Visa Extras ** Agreement   Page 1 of 5

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Agreement #68593-T4

 

2.2. ** Support. Visa will assist JPMC with the development ** as described in Exhibit A, which is hereby incorporated by reference, for JPMC’s Visa Extras program launch. ** that is mutually agreed upon by both parties to **. Visa’s marketing agencies will conduct the customizations set forth in this Section and any fees associated with ** will be billed to JPMC through Visa’s Integrated Billing Process. JPMC’s Visa Extras ** along with the costs associated therein are further detailed in Exhibit A and can only be changed by written agreement of the Parties. All aspects of ** components set forth herein will be subject to the mutual agreement of the Parties.

SECTION 3. JPMC’S OBLIGATIONS

 

3.1 Visa Extras Program Launch. JPMC to commence an implemention of a Visa Extras Debit Card program launch as set forth in Section 1 prior to August 31, 2005 (specific launch date to be mutually agreed upon).

 

3.2 Performance Obligations. JPMC is ** to execute the Visa Extras program launch per the timeframe set forth in Section 3.1. If JPMC ** initiate a consumer Debit Card Visa Extras program, ** pursuant to Section 2.1 above.

 

3.3 Fees and Maintenance Costs. JPMC agrees to fund all development and maintenance costs. Such costs are detailed in Exhibit A. JPMC agrees to pay such expenses through Visa’s Integrated Billing Process.

SECTION 4. GENERAL TERMS AND CONDITIONS

 

4.1. Termination Rights. Either Party may terminate this Schedule 3 upon thirty days’ written notice in the event the other Party breaches any of the terms hereof or defaults on any of its obligations hereunder, and such breach or default remains uncured through the thirty-day notice period. Additionally, either Party may terminate this Schedule 3 without cause upon ** written notice to the other Party. In the event of a termination for convenience by JPMC, JPMC will be responsible for all development fees incurred pursuant to this Schedule 3 through the date of termination up to a maximum of $**.

 

4.2. Notices. All notices and other communications required to be given pursuant to this Schedule 3 shall be in writing and shall be deemed to have been given: (i) when personally delivered; or (ii) three (3) business days after mailing, postage prepaid, by certified mail; or (iii) when delivered (and receipted for) by an overnight delivery service, addressed (unless a different address shall have been designated in writing) in the case of JPMC to: JPMorgan Chase Bank, 1111 Polaris Parkway, Mail Code OH1-0210, Columbus, Ohio 43240, Attn: Marsha Huber (with a copy to: William Garrett, to the same JPMC address) and in the

 

Visa Extras ** Agreement   Page 2 of 5

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Agreement #68593-T4

case of Visa to: Visa U.S.A. Inc.900 Metro Center Boulevard, Foster City, CA 94404, , Attn. Diana Krox (with a copy to: General Counsel, to the same Visa address). Agreed to by:

 

For JPMorgan Chase Bank, National Association      For Visa U.S.A. Inc.
Signature  

/s/    M ARK C. H UMMEL

     Signature   

/s/    E LIZABETH B USE

Name  

Mark C. Hummel

     Name   

Elizabeth Buse

Title  

Senior Vice President

     Title   

Executive Vice President

Date  

June 30, 2005

     Date   

July 15, 2005

 

Visa Extras ** Agreement   Page 3 of 5

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Agreement #68593-T4

Exhibit A

**

 

Visa Extras ** Agreement   Page 4 of 5

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Agreement #68593-T4

**

Total Development Cost to JPMC: $**

Development costs to be charged to JPMC through Visa’s Integrated Billing Process at the completion of development.

Ongoing maintenance cost for **: $** per year starting September 1, 2005 to be charged quarterly through Visa’s Integrated Billing Process.

**

 

Visa Extras ** Agreement   Page 5 of 5

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Agreement #                 

VISA CONTACTLESS PAYMENT PROGRAM

PARTICIPATION AGREEMENT

This Visa Contactless Payment Program Participation Agreement, together with the Annex(es) and Agreement, hereto or incorporated into this document, this “Schedule Four” is made and entered into as of this 15 th day of June, 2005 (the “ Schedule Effective Date ”), between JPMorgan Chase Bank, National Association (“ JPMC ”), with an office in Columbus, Ohio 43240 and Visa U.S.A. Inc. (“ Visa ”), with offices located at 123 Mission Street, San Francisco, CA 94105 and forms a part of that Master Agreement between the Parties with an Agreement Effective Date of January 1, 2005.

W I T N E S S E T H:

WHEREAS , JPMC and Visa entered into a master agreement with an Effective Date of January 1, 2005 (the “ Master Agreement ”); and

WHEREAS , the Parties hereto desire to set forth certain additional duties and obligations pertaining to Visa’s Contactless Payment Program not otherwise contained or fully addressed within the terms of the Master Agreement;

NOW , THEREFORE , in consideration of the premises and the mutual covenants and obligations herein contained, the parties agree as follows:

1. Definitions . Capitalized terms used herein which are not otherwise defined shall have the meanings ascribed to such terms in the Master Agreement.

2. General Program Support . Visa and JPMC will use commercially reasonable efforts to implement the Visa Contactless Payment Program through the following means:

2. 1 JPMC will comply with all current Visa U.S.A. Inc. Operating Regulations. For purposes of this Schedule Four, the contents of the Visa Contactless Payment Service Description, the Visa Brand and Card Guidelines and Specification, the Visa Contactless Payment Specifications (Based on ISO 14443 Type A and Type B), version 1.4.2, the Visa Contactless Payment Specification License Agreement as modified and set forth in Schedule Three, Contactless Technical Implementation Guide – Issuers, Acquirers, and Processors (TIG) (January 15, 2005), Member Implementation Guide and any other documentation, operating regulations, principles, guidelines, specifications and associated licenses provided and/or adopted by Visa, including by Visa International Service Association, its regions or their controlled subsidiaries, in connection with and/or applicable to the Visa Contactless Program, as may be updated from time to time upon sixty days notice to JPMC (collectively, the “ Visa Contactless Documentation ”), shall have the force of the Operating Regulations, except that if Operating Regulations and/or operating principles are adopted by the Visa Board of Directors that specifically govern the Visa Contactless Payment Program and/or Visa contactless payments then those Operating Regulations and/or operating principles upon their effectiveness pursuant to

P                 

 


the terms hereof shall supercede anything inconsistent therewith contained in this Schedule Four or the Visa Contactless Documentation, but this Schedule Four shall otherwise continue in force in accordance with the remaining terms.

2.2 JPMC will assign a project manager who will serve as the primary point of contact for all JPMC-specific tasks and issues. As of the Schedule Effective Date, Tom O’Donnel is the JPMC designated project manager.

2.3 Visa will support Contactless Payment using its existing payment processing infrastructure and operational support processes and procedures.

3. Participation in the Program . Visa will provide, and JPMC will participate in the Visa Contactless Payment Program (the “Program”) as outlined below.

3.1 JPMC agrees to participate in and support the Program as described herein.

3.2 JPMC agrees to complete mutually acceptable testing and certification with Visa associated with Program participation prior to issuance of contactless cards. As of the Schedule Effective Date, JPMC has successfully completed such testing and certification. However, additional testing and certification will be required and JPMC agrees to complete such testing and certification in due course.

3.3 JPMC agrees to use and/or issue only those contactless cards provided by a Visa- approved card manufacturer.

3.4 Visa and JPMC will continue to work together towards joint assessment of potential fraud risks and key program learnings for developing best practice tools for risk mitigation.

3.5 JPMC will allow Visa (or its designated agent) to survey cardholders – using contactless technology as provided under the Program, but only in order to obtain feedback on the program concept and execution. To the extent permitted by law and JPMC’s privacy policy, JPMC will provide cardholder information to Visa necessary to identify cardholders for assessing the activity of contactless program and for no other purpose.

4. Use of Research Data . Data specific to the Program, including customer data and customer responses to market research conducted by JPMC or by Visa, and operating statistics and business and technical knowledge that is derived by Visa or is disclosed to Visa regarding the operation of the Program may be used by Visa in providing the Contactless Payment Program services generally but may not be disclosed by Visa to other Issuers or third parties except in aggregate form from which data specific to a Issuer or cardholder cannot be identified. Visa agrees to work with JPMC to conduct Program research. Such research will be at the cost of Visa and will be structured in mutually agreed upon format. Any use of the research, in whole or in part, will be subject to the mutual agreement of both Parties.

 

 

2


5. Work Product .

5.1 All advertising and promotional ideas, concepts, copy, artwork, graphical user interface, software, designs, and other materials (collectively “ Work Product ”) previously created by the originating party and provided by the originating party to the other party hereunder are the exclusive property of the originating party, and are provided to the other party for its own use, exclusively to advertise and promote the Program. Without limiting the foregoing, a Party will not use any Work Product for any other purpose, or in connection with the products of any competitor of the other Party.

5.2 With respect to other Work Product developed by either Party, each Party shall have the sole right, title, and interest, including all applicable copyright, trademark and patent rights, in Work Product developed by it whether created in connection with this Schedule Four or not, provided that nothing herein shall give either Party the rights to modify, enhance, or otherwise use the other Party’s Work Product, and any such modification, enhancement or other use of the other Party’s Work Product shall be sole property of the party whose Work Product was used. To the extent that Visa and JPMC cooperate to develop and/or produce Work Product in connection with performance hereunder, they shall mutually agree in writing, prior to such development or production, regarding which Party or Parties, as the case may be, shall have ownership of such Work Product or portions thereof. In the absence of any such agreement, the Parties shall jointly own such Work Product, provided that neither party will hereby acquire any rights to the other Party’s trademarks or other pre-existing intellectual property.

6. Term and Termination .

6.1 The term of this Schedule Four will commence on the Schedule Effective Date and will continue until terminated as follows:

6.1.1 Either Visa or JPMC may terminate this Schedule Four upon a material breach by the other party of any of its provisions. Such termination must be by written notice, specifying the reason therefore and the effective date of termination, which must not be less than thirty (30) days subsequent to such notice; provided, however, that if the party in breach cures its breach within thirty (30) days of such notice, such termination will not be effective. If a breach cannot be remedied through reasonable diligence within thirty (30) days, the Party allegedly in breach may notify the other Party of its plan for remedying such breach and the termination notice will not be effective so long as such Party diligently pursues its plan, but will take effect in any case if such breach is not remedied within sixty (60) days.

6.1.2 This Schedule Four will terminate automatically upon termination of JPMC’s membership in Visa.

6.2 Section 2 (Confidentiality) and Section 5 (Work Product) of the Master Agreement, and any obligations of the parties accruing prior to the effective date of

 

3


termination, shall survive termination of this Schedule Four. The Parties will remain responsible for obligations accruing up to the effective date of termination.

7. Application of Visa By Laws and Operating Regulations . Except as set forth herein, nothing in this Agreement will limit or supersede any of Visa’s By-Laws or Operating Regulations (collectively the “ Regulations ”) all of which govern the relationship between JPMC and Visa, including without limitation provisions relating to warranties, liabilities and indemnification obligations. In the event of apparent conflict between the terms of this Agreement and the Regulations, this Agreement will govern with respect to the subject matter hereof.

8. Master Agreement . This Schedule Four is entered into pursuant and subject to the terms and conditions of the Master Agreement. Nothing in this Schedule Four is intended in any manner whatsoever to modify, amend, alter or change the terms or provisions of the Master Agreement. This Schedule Four and the Master Agreement are intended to be read together, such that this Schedule Four is intended to supplement Master Agreement; provided however, that to the extent there are any inconsistencies between this Schedule Four and the Master Agreement shall control, except to the extent a provision of this Schedule Four expressly provides otherwise by specific reference to the Master Agreement. Without limiting the foregoing, the following paragraphs of the Master Agreement are hereby incorporated herein by reference and shall apply to this Schedule Four in the same manner as they apply to the Master Agreement: Section 2 (Confidentiality), Section 4 (Indemnities), and Section 8 (Miscellaneous Provisions).

IN WITNESS WHEREOF , the parties hereto have caused this Schedule Four to be executed as of the Schedule Effective Date first above written.

 

VISA U.S.A. INC.
By:   / S /    B RIAN W OOD
Name:   Brian Wood
Title:   Vice President

JPMORGAN CHASE BANK,

NATIONAL ASSOCIATION

By:  

/ S /    B OB R OSETTA

Name:   Bob Rosetta
Title:   Managing Director

 

4


JPMC Document Number CW102204

JPMC Agreement Number CW102204

SCHEDULE FIVE

THIS SCHEDULE FIVE (together with the Annex(es) and Agreement, including JPMorganChase Agreement Number 68593, hereto or incorporated into this document, this “ Schedule ”), effective as of November 9, 2005 is entered into between JPMorgan Chase Bank, National Association, with headquarters in Columbus, Ohio, and Visa U.S.A. Inc., a Delaware corporation, with offices located at 123 Mission Street, San Francisco, CA 94105.

Schedule Effective Date: November 9, 2005

 

Visa U.S.A. Inc.   JPMorgan Chase Bank, National Association

 

By:

 

 

/s/    D IANA K NOX

  By:  

/s/    B OB R OSETTA

Name:  

Diana Knox

  Name:  

Bob Rosetta

Title:  

Senior Vice President

  Title:  

Managing Director

Date:  

12/27/05

  Date:  

16 Dec 05

The following “Schedule” sets forth the duties and obligations of Visa U.S.A. Inc. (“Visa”) and JPMorgan Chase Bank, National Association (“Member”) under which Member will engage in conversion activities directed towards converting cardholders in Member’s Chase Leisure Rewards program (“Chase Leisure Rewards”) to a ** leisure rewards program that will reside on the Visa Extras platform (the “Platform”) and Visa shall provide ** for creation of the Platform, as more specifically set forth in Exhibit A (the “Project”). This Schedule will be effective when it has been signed by both parties (the “Effective Date”) and will terminate upon the conclusion of each party’s obligations herein (the “Term”).

SECTION 1. VISA EXTRAS PROGRAM/INITIATIVE

Member will convert approximately ** existing Chase Leisure Rewards cardholders to the Platform on or around December of 2005 and October of 2006 or such other dates as the parties may mutually agree upon. Visa will provide ** as more specifically provided for in Exhibit A. Member will pay Visa ** dollars ($**) for the ** as outlined in Exhibit A, to be billed through Visa’s monthly statement showing Member’s charges for the prior month (the “Integrated Billing Process”), provided, however, that Visa will be responsible for the ** maintenance costs ($** per month) up to December 1, 2006; Member will assume responsibility for ** costs thereafter. Member will convert approximately ** Texas region Chase Leisure Rewards cardholders to the Platform in

 

Visa Extras ** Schedule   Page 1 of 6

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Document Number CW102204

December of 2005 and approximately ** New York region cardholders to the Platform in the second or third calendar quarter of 2006.

SECTION 2. VISA’S OBLIGATIONS

2.1 Project Management Visa will use reasonable efforts to ensure the Project’s completion on or before November 15, 2005.

2.2 **, Except as otherwise set forth in Section 1 above and Section 2.3 below, Visa agrees ** associated with the Project.

2.3 Billing. Visa will bill ** through Visa’s Integrated Billing Process in two equal installments of $** (each an “Installment”). The first Installment will be billed in the month in which this Schedule is executed or shortly thereafter. The second and final Installment will be billed upon conversion of the ** Texas region cardholders to the Platform in December of 2005. Additionally, Visa will bill Member the ongoing maintenance charges for the ** and ** set forth in Exhibit A through Visa’s Integrated Billing Process (ongoing maintenance fees are subject to change upon 30 days advance written notice to Member). Additional changes to the Visa Extras Platform for ** beyond those described in Exhibit A will require the execution of a new schedule.

2.4 Visa Extras Program. Member and Visa agree that the Regulations, as defined below, the Visa Extras Service Description, the Visa Extras Member Implementation Guide, and the Visa Extras Technical Specifications, as amended by Visa from time to time, that apply to Visa Extras program shall apply to the Chase Leisure Rewards program as developed herein, to the extent such Visa Extras program has been ** pursuant to Exhibit A.

SECTION 3. MEMBER’S OBLIGATIONS

3.1 Chase Leisure Rewards/Visa Extras Conversion. Member agrees to convert Chase Leisure Rewards cardholders to the Platform as set forth in Section 1 (specific launch date to be mutually agreed upon). Every aspect of the conversion will be subject to Visa’s prior written approval that will not be unreasonably withheld.

3.2 Chase Leisure Rewards **. The parties agree that **. This obligation of ** included in the November 2005 Chase Leisure Rewards release applies only to the Visa Extras program that’s available to other members of Visa. For purposes of this Section, ** and it is not otherwise offered by Visa Extras. Furthermore, for ** requested by Member and secured by Visa and/or its marketing agency, Visa agrees **. Member agrees that they will have the option **

 

Visa Extras ** Schedule   Page 2 of 6

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Document Number CW102204

**, and that these opportunities ** will follow the ** schedule for general Visa Extras **. Member agrees to pay the costs for all future updates to the ** following the November 2005 ** (**).

3.3 Payment. Member agrees to pay the two Installments as set forth herein, conditioned upon the provisions of Section 2.1. Member further agrees to pay the development costs, ongoing ** maintenance expenses, and the costs related to **, as prescribed in Exhibit A; such costs are subject to change by Visa upon advanced written notice to Member (such notice will be at least sixty days prior to any fee change). In order to give effect to its purpose, Member’s payment obligations that arose during the Term (e.g., maintenance fees, etc.) that arose prior to the termination of this Schedule shall survive termination of this Schedule.

SECTION 4. GENERAL TERMS AND CONDITIONS

4.1. Confidentiality. Member and Visa agree to keep the terms of this Schedule confidential in accordance with the provisions of Section 2 of the Master Agreement.

4.2. Termination Rights. In addition to all other rights provided for herein, either party may terminate this Schedule upon thirty days’ written notice in the event the other party breaches any of the terms hereof or defaults on any of its obligations hereunder, and such breach or default remains uncured through the thirty-day notice period.

4.3. Notices. All notices and other communications required to be given pursuant to this Schedule shall be in writing and shall be deemed to have been given: (i) when personally delivered; or (ii) three (3) business days after mailing, postage prepaid, by certified mail; or (iii) when delivered (and receipted for) by an overnight delivery service, addressed (unless a different address shall have been designated in writing) in the case of Member to the Notice addresses contained in Section 8.1 of the Master Agreement and to Member’s designated line of business representatives and in the case of Visa to: Visa U.S.A. Inc., 900 Metro Center Boulevard, Foster City, CA 94404, Attn. Diana Knox (with a copy to: General Counsel, to the same Visa address).

4.4. Visa Regulations. Nothing in this Schedule will limit or supersede any of Visa’s By-Laws or Operating Regulations (collectively the “Regulations”) or the Agreement, all of which continue to govern the relationship between Member and Visa. In the event of any apparent conflict between the terms of this Schedule and the Regulations, the Regulations will govern.

 

Visa Extras ** Schedule   Page 3 of 6

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Document Number CW102204

Exhibit A

Chase Leisure Rewards **

**

 

Visa Extras ** Schedule   Page 4 of 6

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Document Number CW102204

**

 

Visa Extras ** Schedule   Page 5 of 6

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


JPMC Document Number CW102204

**

 

7. Accepting Testing of Project. Upon receipt of deliverables, Member will have opportunity to conduct end to end testing in a production environment; if functionality or appearance does not reflect agreed-upon project requirements, Visa will use reasonable efforts to ensure the timely correction of any such issues. If, upon receipt of deliverables, Member requests changes that are outside of the scope of the agreed-upon project requirements, these changes will be made in a future release and will be subject to a separate pricing quote.

Total Development Cost to JPMorgan Chase Bank, National Association: $**

Development costs to be charged to Member though Visa’s Integrated Billing Process.

Ongoing maintenance cost for **: $** per year starting November, 2005, to be charged quarterly through Visa’s Integrated Billing Process.

Ongoing maintenance cost for **: $** per month starting November, 2005, to be charged quarterly through Visa’s Integrated Billing Process. (Visa agrees to **; as of **, Member assumes responsibility for these costs.)

Costs to **: $** for **, to be charged upon ** (this option will be available to Member **).

 

Visa Extras ** Schedule   Page 6 of 6

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


SCHEDULE SIX - Visa Extras ** Agreement Phase II

THIS SCHEDULE SIX (together with the Annex(es) and Agreement, including JPMorganChase Agreement Number 68593, hereto or incorporated into this document, this “ Schedule ”), effective as of November 9, 2005 is entered into between JPMorgan Chase Bank, National Association, with headquarters in Columbus, Ohio, and Visa U.S.A. Inc., a Delaware corporation, with offices located at 123 Mission Street, San Francisco, CA 94105.

Schedule Effective Date: November 9, 2005

 

Visa U.S.A. Inc.     JPMorgan Chase Bank, National Association
By:  

/s/    A LISON L. C AIN

    By:  

/s/    M ARSHA H UBER

Name:  

Alison L. Cain

    Name:  

Marsha Huber

Title:  

VP

    Title:  

SVP

Date:  

5/23/06

    Date:  

5/15/06

The following sets forth the agreement between Visa U.S.A. Inc. (“Visa”) and JP Morgan Chase & Company (“Member”) under which Visa, through its marketing agency Carlson Marketing Group (“CMG”), will ** Member’s Visa Extras ** (the “Project”). This Schedule will commence when it has been signed by both parties (the “Effective Date”) and will terminate upon completion of each parties obligations as set forth herein (the “Term”).

SECTION 1. PROJECT DESCRIPTION

The specific enhancements pertaining to Visa Extras for Member’s **, are set forth in Exhibit A which is hereby incorporated by reference.

SECTION 2. VISA’S OBLIGATIONS

2.1 Project Management. Visa will manage CMG on Member’s behalf to ensure the timely delivery of the Project and ongoing maintenance for the **. Visa will use reasonable efforts to ensure the Projects completion by November 15, 2005.

2.2 Billing. Visa will bill the one-time fee of $** to ** and will be ** in the Master Agreement.

 


**

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SECTION 3. MEMBER’S OBLIGATIONS

3.1 Project Manager. Member will designate project manager to work with CMG and Visa on the Project.

3.2 Payment. Member acknowledges that Visa is ** fee for the Project under that section of the Master Agreement in which Visa is **.

SECTION 4. GENERAL TERMS AND CONDITIONS

4.1. Confidentiality. Member and Visa agree to keep the terms of this Schedule, including all costs incurred by either party in performing its obligations hereunder as confidential in accordance with the provisions of Section 2 of the Master Agreement.

4.2. Termination Rights. Either party may terminate this Schedule upon thirty days’ written notice in the event the other party breaches any of the terms hereof or defaults on any of its obligations hereunder, and such breach or default remains uncured through the thirty-day notice period.

4.3. Notices. All notices and other communications required to be given pursuant to this Schedule shall be in writing and shall be deemed to have been given: (i) when personally delivered; or (ii) three (3) business days after mailing, postage prepaid, by certified mail; or (iii) when delivered (and receipted for) by an overnight delivery service, addressed (unless a different address shall have been designated in writing) in the case of Member to: JPMorgan Chase Bank, 1111 Polaris Parkway, Mailcode OH1-0638, Columbus, OH 43240, Attn. Contracts Group and in the case of Visa to: Visa U.S.A. Inc., 900 Metro Center Boulevard, Foster City, CA 94404 Attn. Diana Knox (with a copy to: General Counsel, to the same Visa address).

4.4. Visa Regulations. Nothing in this Schedule will limit or supersede any of Visa’s By-Laws or Operating Regulations (collectively the “Regulations”) all of which continue to govern the relationship between Member and Visa. In the event of any apparent conflict between the terms of this Schedule and the Regulations, the Regulations will govern.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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Exhibit A

Project Specifics – Phase II

JP Morgan Chase & Company has requested **.

 

 

Included in the JP Morgan Chase & Company Visa Extras ** to the following:

 

   

**

 

 

Included in the Visa Extras ** to the following:

 

   

**

 

 

included in the Visa Extras ** to the following:

 

   

**

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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**

 

 

Included in the Visa Extras ** to the following:

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 4 of 4

Exhibit 10.3

AMENDED AND RESTATED ** AGREEMENT

Bank of America, N.A. and Visa U.S.A. Inc. are parties to a ** Agreement, dated September 5, 2003, as amended on July 7, 2004 (the “ Original Agreement ”), and desire to amend and restate the Original Agreement. Toward that end, this “ Agreement ” sets forth the obligations, commitments and rights of Bank of America, N.A., acting on behalf of itself, Bank of America, N.A. (USA), MBNA America (Delaware), N.A. and MBNA America Bank, N.A., and their respective successors and assigns (collectively, the “ Bank ”) and Visa U.S.A. Inc., acting on behalf of itself and its successors and assigns (collectively, “ Visa ”), in the area of consumer and commercial credit cards and consumer and commercial debit cards issued in the United States. For purposes of this Agreement, the terms “credit card” and “debit card” mean, respectively, any type or form of consumer or commercial credit card and any type or form of consumer or commercial debit card. Bank is a member of Visa. Visa and Bank agree as follows:

1. Term of Agreement. Upon signature hereof by both parties, the initial term of this Agreement will be deemed to have commenced on January 1, 2006 and will continue through December 31, 2011, unless automatically extended pursuant to this paragraph (the “Term ”). Fifteen (15) days prior to the end of the Term, the Term shall automatically be extended until ** unless either Visa or Bank delivers a notice of non-renewal prior to that time. For the avoidance of doubt, the preceding sentence shall continue to apply following any extension of the Term. Notwithstanding any extension of the Term, Visa shall have no obligation after December 31, 2011 to provide any ** Funding or ** Value under Sections 3.2 and 3.8, respectively, except such ** Funding and ** Value as were committed prior to December 31, 2011 but not yet provided.

2. Existing Agreements.

 

 

2.1

The terms of the existing Committed Volume Agreements set forth on Exhibit I (the “ Surviving Existing Agreements ”) will remain in force in accordance with their respective terms and conditions. In addition, Bank and Visa may enter into subsequent agreements (“ Future Agreements ”), including, but not limited to, those under which Bank may receive additional payments specifically targeted to particular marketing or incentive programs. In the event of a conflict between the terms of this Agreement and the terms of the Surviving Existing Agreements, the terms of this Agreement shall prevail. In the event of a conflict between the terms of this Agreement and the terms of any Future Agreement, the terms of the Future Agreement shall prevail.

 

  2.2 Visa and Bank agree that the agreements set forth on Exhibit II (the “ Terminated Existing Agreements ”) shall be deemed to have terminated as of December 31, 2005, and all rights, obligations and responsibilities of each party in such agreements shall be void and of no further force or effect as of such termination, except those rights, obligations and responsibilities that by their terms survive the termination of the applicable agreement (the “ Surviving Provisions ”).

 


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  2.3 Visa (on behalf of itself and its affiliates) and Bank (on behalf of itself and its affiliates) hereby release, acquit, and forever discharge, the other, and its affiliates, officers, directors and employees, from any and all rights, actions, claims, debts, demands, costs, contracts, liabilities, obligations, damages and causes of action whether known, suspected or unknown, whether in law or in equity, which they had or now have or may claim to have by reason of: (i) those matters set forth in the Terminated Existing Agreements, except as set forth in the Surviving Provisions; and (ii) any other matters which relate to the subject matter of the Terminated Existing Agreements, except as set forth in the Surviving Provisions.

 

  2.4 In the event any agreement (or agreements) between or among Visa U.S.A. Inc. (including any Visa U.S.A. Inc. affiliate but excluding, for the avoidance of doubt, Visa International Service Association and the Visa regions), on the one hand, and MBNA America Bank, N.A., MBNA America (Delaware), N.A., Bank of America, N.A. (USA), and/or Bank of America, N.A., on the other hand (referred to as a “ Visa/Bank Agreement ”), is discovered after the execution of this Agreement that is not listed in either Exhibit I or Exhibit II, Visa and Bank will mutually agree whether or not such agreement(s) should be listed on Exhibit I as a Surviving Existing Agreement or on Exhibit II as a Terminated Existing Agreement and treat them as stated in this Section 2. Visa and Bank each represent to the other that, as of the execution of this Agreement, they have conducted a reasonable investigation of their books and records and have not discovered or identified any other Visa/Bank Agreement that should have been listed in either Exhibit I or Exhibit II.

3. Visa’s Obligations and Rights.

 

  3.1 ** Benefits. Throughout the Term, Visa shall provide Bank with the pricing discounts set forth in ** of the “**,” attached hereto as Exhibit III (**), and in Exhibit VII , retroactive to January 1, 2006. **

 

  3.2 ** Funding. In lieu of the annual payments provided under Section 3.3 of the Original Agreement, Visa will provide Bank with ** dollars ($ **) between ** and ** (the “ ** Funding ”). The $ ** of ** Funding will be allocated per year as follows: ** (funding allocated for each year is referred to as “ Annual Funding ”).

 

  3.2.1 Notwithstanding the previous paragraph, commencing with calendar year **, if the ** calendar year’s Annual Bank ** (as defined in Section 3.3.4.1) is ** the Annual Bank ** for calendar year **, which is set forth on Exhibit V , then Visa’s

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 2 of 49


 

obligation to provide Annual Funding pursuant to Section 3.2 just for that current calendar year shall extinguish. However, even if the ** calendar year’s Annual Bank ** is ** the Annual Bank ** for calendar year **, Visa shall remain obligated to provide the applicable Annual Funding required by Section 3.2 if: (i) Visa has elected, under Section 3.6.1(ii), to excuse Bank from its obligations in Section ** or Bank has elected to ** pursuant to Section **; and (ii) the ** for ** cards and ** cards owned or issued by Bank in such calendar year exceeds the ** in ** for ** cards and ** cards owned or issued by Bank.

 

  3.2.2 These funds will be held in an account at Visa called “ Fusion .” The funds in the Fusion account are intended to be and will be used to provide ** for Bank’s activities in support of its participation in Visa programs, **. Funds in the Fusion account will be **. ** Funds will be considered “committed” **. Uncommitted funds will not **.

 

  3.3 ** Incentive Payments. For each calendar quarter during the Term, Visa will determine if there has been **. “ **” equals ** of the Quarterly Bank **, as defined in Section **, on the applicable ** category (i.e., **) in **, as adjusted pursuant to Sections 3.3.4.3 and 3.3.7 (the “** Amount ”), ** the Quarterly Bank ** on the applicable ** category for **, as adjusted pursuant to Sections 3.3.4.3, 3.3.4.4 and 3.3.7 (the “** Amount ”). Visa will provide Bank with quarterly ** incentives for any calendar quarter in which there has been ** as follows:

 

  3.3.1 For all **, Visa will pay Bank ** of such **. If in any

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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calendar quarter the ** Amount is ** Quarterly Bank ** for **, then, notwithstanding Section 3.3, the ** Amount for purposes of calculating the ** for that calendar quarter shall be ** Quarterly Bank **.

 

  3.3.2 For all **, Visa will pay Bank ** of such **. If in any calendar quarter the ** Amount is ** the Quarterly Bank ** for ** for **, then, notwithstanding Section 3.3, the ** Amount for purposes of calculating the ** for that calendar quarter shall be ** Quarterly Bank **.

 

  3.3.3 For all **, Visa will pay Bank ** of such **(**). If in any calendar quarter the ** Amount is ** the Quarterly Bank ** on ** for **, then, notwithstanding Section 3.3, the ** Amount for purposes of calculating the ** for that calendar quarter shall be ** Quarterly Bank **.

 

  3.3.4 For purposes of this Agreement, “ **” means the **, on the applicable ** category (i.e., **) that are owned or issued by Bank or a Visa Member, as the case may be or the context requires.

 

  3.3.4.1 Annual Bank **” means the ** during the applicable calendar year for **.

 

  3.3.4.2 Quarterly Bank **” means the ** during the applicable calendar quarter for **, as applicable.

 


**

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  3.3.4.3 ** shall exclude, for purposes of calculation of ** Incentive Payments under Section 3.3 only, **. ** as amended from time to time pursuant to Section **. Visa will make reasonable efforts to require that ** use any incentives provided by Visa for purposes directly related to the **.

 

  3.3.4.4 In addition, for purposes of calculating the Annual Funding or any ** Incentive Payment under Section 3.2 and Section 3.3, the portion of (a) the ** Annual Bank **, in the case of Section 3.2, and (b) the ** Amount (whether calculated by ** the Quarterly Bank ** from **), in the case of Section 3.3, ** as required by **.

 

  3.3.5 Payments will be made in arrears and will be made within 30 days of the receipt of Bank’s Quarterly Operating Certificate and Payments Riders (Exhibit VI) provided that Bank has timely supplied Visa with all reasonably requested documentation pursuant to Section 3.3.6. **.

 

  3.3.6 Visa may verify Bank’s Quarterly Operating Certificates and Payment Riders using the data provided by Bank pursuant to this Section 3.3.6, and Bank will submit such additional information (but not at a cardholder level) as Visa may reasonably request in writing to verify Bank’s calculations of amounts due under this Agreement. In the event of any conflict between the various data sources listed herein, **, except to the extent Bank demonstrates **. Visa also reserves the right to direct Bank to engage, at Visa’s expense, Bank’s independent auditor (or, if the auditor is conflicted, an independent accounting firm reasonably acceptable to Bank and Visa) to audit Bank’s records to determine the accuracy of Bank’s Quarterly Operating Certificates,

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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Payment Riders and other information provided by Bank pursuant to this Section 3.3.6. If Visa disputes the ** reported by Bank, Visa will pay ** Incentive Payments with respect to the amount that is not in dispute and notify Bank in writing of the disputed numbers and the basis for dispute. Bank and Visa will discuss the discrepancy within ten (10) days and shall in good faith attempt to resolve any such discrepancy within fifteen (15) days thereof. Within thirty (30) days of such mutual resolution, Visa shall make any supplemental payment in accordance with this Agreement or, for any overpayment of the ** Incentive Payment, Visa shall net such overpayment from future ** Incentive Payments unless no such future ** Incentive Payment could exist, in which case Bank will repay to Visa the amount of the overpayment within thirty (30) days of such mutual resolution. If the parties are unable to mutually resolve such dispute, they will agree on a process to obtain an independent third party evaluation. Bank and Visa agree that the data provided by Bank to Visa may not be transferred to any third party, except Visa’s auditors and attorneys, without the prior written approval of Bank, and shall only be used by Visa to verify Bank’s Quarterly Operating Certificates and Payment Riders. Notwithstanding any provision of this Agreement, Bank shall not be obligated to provide any data otherwise required to be provided by it to Visa, if Bank is prohibited from disclosing the same because of any law, regulation, contract, bank wide privacy policy, public privacy pledge, court order, rule, consent decree, or individual present or former customer request, or if the provision of such information or its intended use would create an additional regulatory compliance burden on Bank ( e.g., result in Bank’s being deemed a credit reporting agency); provided , however , that Visa shall not be obligated to pay Bank any disputed amounts under the Agreement if the accuracy of Bank’s information cannot be verified by a third party independent auditor or evaluator, as provided in this paragraph.

 

  3.3.7 (i) In the event Bank **, after January 1, 2006, ** the ** Amount to be used in calculating the ** for those **, notwithstanding anything to the contrary in Section 3.3, shall be adjusted by ** (A), (B) or (C) below: (A) ** measured for the ** Amount; (B) ** measured for the ** Amount; or (C) **.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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  (ii) In the event Bank **, after January 1, 2006, **, then **: (A) the ** Amount to be used in calculating the ** for **, notwithstanding anything to the contrary in Section 3.3, shall be adjusted by ** measured for the ** Amount, and (B) the ** Amount to be used in calculating the ** for ** will be adjusted by **.

 

  3.4     **

 

  3.4.1 Visa will ensure that **.

 

  3.4.2 Visa will ensure that **.

 

  3.4.3 Visa will ensure that **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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     **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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     **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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     **

 

  3.5 On-site **. Visa will conduct one on-site ** exclusively for Bank employees each calendar year during the Term (a total of ** sessions). Bank will provide the facilities and the meals at its expense and Visa will provide **, if any, at its expense.

 

  3.6 **.

 

  3.6.1 In the event of a variance between **.

 

  3.6.2 The parties intend that the overall ** provided by **. In the event that Bank reasonably believes that the **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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provided to Bank inhibits Bank from offering such **, then Bank shall give notice to Visa of such **. Along with such notice, Bank shall provide ** that demonstrates **. Visa shall then have thirty (30) days to provide Bank with a mutually acceptable plan **. ** Bank acknowledges that **. ** For the avoidance of doubt, if Bank ** under this paragraph, Section 4.2.3 shall no longer apply.

 

  3.7 **. For **, Visa will (if requested by Bank) pay Bank $ ** (**) and $ ** (**) that Bank ** during the Term. For **, Visa will (if requested by Bank) pay $ **, **, that Bank ** during the Term. The above payments shall be collectively referred to as “ ** Assistance .” ** pursuant to this Section will be eligible for the ** Incentive Payments set forth in Section 3.3.1, and ** pursuant to this Section will be eligible for the respective ** Incentive Payments set forth in Sections 3.3.2 and 3.3.3.

 

  3.8 ** Value. Visa will provide Bank with ** value, **, with a reasonable retail value of $ ** per calendar year through **. Value delivery can **. Retail value for ** will be as reasonably defined by Visa. An accounting of all **, including their value (and reasonably detailed documentation that supports such ** and corresponding value), will be reviewed periodically over the Term with designated senior Bank executives, as requested by Bank. Such ** will be utilized as mutually approved by designated Bank and Visa executives, which approval shall not be unreasonably withheld or delayed. If Visa provides Bank with less than $ ** (or such greater amount as may be required by this sentence) in ** in any calendar year, **.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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     Uncommitted value **. Value will be considered “ committed ” **. Notwithstanding the termination or expiration of this Agreement, Visa agrees to provide any ** value committed during the Term, but not yet provided. The immediately preceding sentence shall survive the termination or expiration of this Agreement.

 

  3.9 Review of Fees. Visa will work with Bank to ** review of Visa’s ** fees, in all regions (e.g., U.S, EU, LAC, etc.), to ensure clear and accurate reporting and to identify opportunities for increased efficiencies, and will work with Bank to review any changes in ** and any calculation pursuant to Section 5.3.7. Visa will also provide Bank, prior to the end of the fourth quarter of each calendar year, with its calculation of ** (in the format set out in Exhibit IV).

 

  3.10 Updates to Exhibits. Visa shall provide Bank with an updated Exhibit I and/or Exhibit II to this Agreement (whichever is applicable) within sixty (60) days following the renewal or termination of a Surviving Existing Agreement, the execution of any Future Agreement, or the parties’ mutual agreement with respect to any agreement identified pursuant to Section 2.4.

 

  3.11 ** Assistance Visa shall pay Bank ** dollars ($ **), no later than December 31, 2007, as **. **. The parties agree that Visa’s obligation under this section 3.11 shall survive any termination of the Agreement other than pursuant to Section 5.3.2.

4. Bank’s Obligations and Rights.

 

  4.1 ** Program . Bank acknowledges that this Agreement represents Bank’s participation in the ** Program, which is a program subject to ** attached to this Agreement as Exhibit III. Bank agrees to abide by ** as applied pursuant to the terms of this Agreement.

 

  4.1.1 Application of **:

 

  4.1.1.1. Visa and Bank agree that Bank has already satisfied any conditions to participating in the ** Program and, as a result, there is no need or requirement for Bank to

 


**

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** referenced in ** of Exhibit III.

 

  4.1.1.2 ** of Exhibit III is applied on the terms set forth in Section ** of this Agreement.

 

  4.1.1.3 ** of Exhibit III is applied on the terms set forth in Section ** of this Agreement.

 

  4.1.1.4 ** of Exhibit III is applied on the terms set forth in Section ** of this Agreement.

 

  4.1.1.5 Visa and Bank acknowledge and agree that Bank, as of December 31, 2005 and through the execution date of this Agreement, ** which means that ** set forth in ** of Exhibit III have no application to Bank, and ** of Exhibit III shall only apply to the extent that it is included as part of a ** or ** as specified in Sections ** or **.

 

  4.1.1.6 ** of Exhibit III is applied on the terms set forth in Section ** of this Agreement.

 

  4.1.1.7 Notwithstanding ** of Exhibit III, Visa and Bank agree that Bank will receive ** in ** of Exhibit III and in Exhibit VII starting as of January 1, 2006, and that Visa will make a one-time adjustment promptly after execution of this Agreement if and as necessary to apply the terms of this Agreement to the period between January 1, 2006 and such execution.

 

  4.1.1.8. ** of Exhibit III is applied on the terms set forth below:

 

     “**”

 

  4.1.1.9 ** of Exhibit III is applied on the terms set forth in Section ** of this Agreement.

 

  4.1.1.10 ** of Exhibit III is applied as follows: The first sentence shall apply only with respect to

 


**

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**. The second sentence is deleted in its entirety and replaced with the following: “**”

 

  4.1.1.11 ** of Exhibit III is applied on the terms set forth in Section ** of this Agreement.

 

  4.1.1.12 ** of Exhibit III is applied on the terms set forth in Section ** of this Agreement.

 

  4.1.1.13 Visa and Bank hereby agree that ** of Exhibit III are applied on the terms set forth in **. ** shall not apply to Bank unless (a) Bank is failing to meet the terms of ** of Exhibit III, as applied pursuant to the terms of this Agreement, and such failure is material; (b) the material failure persists for the period prescribed in **; and (c) Visa, promptly after discovery, notifies Bank in writing that it believes Bank is materially failing to comply with ** of Exhibit III , as applied pursuant to the terms of this Agreement. ** will be applied on the terms set forth in Section **. Visa and Bank agree, for the avoidance of doubt, that, for purposes of **, Bank will not during the Term have a ** or a **, except as may be provided for in Section **, Section **, and Section **.

 

  4.1.1.14 ** of Exhibit III applied on the terms set forth in Section ** of this Agreement.

 

  4.2 Visa **.

 

  4.2.1 Bank will ensure that during the Term, at least ** of its Annual ** (defined below) will be **.

 

  4.2.1.1 Annual **” means the combined ** for the applicable calendar year from all

 


**

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**, provided, however, that for purposes of calculating its total Annual **, Bank may exclude:

 

     (a) **;

 

     (b) ** Bank will be responsible for providing Visa with an itemized list of new excluded programs including, but not limited to, **;

 

     (c) **;

 

     (d) **; and

 

     (e) ** until such time as the parties agree on **. In the event the parties do not agree **.

 


**

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  4.2.2 During the Term, Bank agrees that ** of its Annual ** (defined below) will be **.

 

  4.2.2.1 Annual ** ” means the combined ** for the applicable calendar year from all **, provided, however, that for purposes of this calculation, Bank may exclude:

 

     (a) **;

 

     (b) **. Bank will be responsible for providing Visa with an itemized list of new excluded programs including, but not limited to, **;

 

     (c) **; and

 

     (d) **.

 

  4.2.3 Bank will grow ** of Bank’s ** so that by the end of the **, ** reaches an ** of Bank’s Quarterly ** (defined below) for such quarter, and Bank agrees to maintain ** on a quarterly basis for the remainder of the Term.

 


**

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  4.2.3.1 Quarterly **” means the aggregate **, for the applicable calendar quarter, from all **; provided, however, that for purposes of this calculation, Bank may exclude:

 

     (a) **;

 

     (b) ** Bank will be responsible for providing Visa with an itemized list of new excluded programs including, but not limited to, **; and

 

     (c) **.

 

  4.3 ** . INTENTIONALLY DELETED.

 

  4.4 ** Growth . Bank will ensure that over the course of the Term, the growth ** of Bank’s total ** for ** is **, measured at the end of each year as follows:

(a) the aggregate Annual Bank ** (which, for purposes of this calculation only and subject to any exclusions set forth in Section 4.4.1, will include **) for **, divided by the aggregate Annual Bank ** for

 


**

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**, shall be **

 

(b) the aggregate Annual Bank ** for **, divided by the aggregate Annual Bank ** for **.

 

  4.4.1. For purposes of the calculation of Bank’s total ** required by Section 4.4, Bank may exclude:

(a) **;

(b) ** that meets at least one of the following conditions: (i) **; or (ii) **; and

(c) **, unless otherwise agreed in any applicable **.

 

  4.4.2 For purposes of the calculation of Bank’s total ** in ** required by Section 4.4, Bank may exclude from this calculation Bank’s ** from ** if Visa has elected, under Section 3.6.1(ii), to excuse Bank from its obligations in Section ** or Bank has elected to ** pursuant to Section **.

 


**

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  4.5 ** Branding . Bank will ensure that during the Term, ** of its ** are ** with the exception of:

 

  (a) **;

 

  (b) **; and

 

  (c) **.

 

  4.6 Use of Funding . All supplemental funding described in Sections 3.2 and 3.3 above will be used for Bank’s activities in support of its participation in Visa programs. Any funds **.

 

  4.7 Acquired ** Portfolios . If Bank acquires **, Visa and Bank ** a mutually agreeable ** and Visa’s ** Incentive Payments for such portfolios. In the event the parties do not agree on the terms of a ** with respect to an acquired portfolio, Bank may **. Visa will permit Bank to ** and will permit Bank to **.

 

  4.8 Maintenance of ** Accounts . Any cards that receive ** Assistance pursuant to Section 3.7 must **. “ **” shall mean through **, plus **, provided that the ** shall not apply if the Agreement is terminated by Bank pursuant to and in accordance with the terms of Section 5.3. In the event that **, any ** Assistance received for these cards must be returned to Visa and, only for those cards ** must also be returned to Visa.

 

  5. General Terms and Conditions

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 19 of 49


  5.1 Confidentiality. Neither party shall, without the other party’s prior written consent, disclose the terms, or the existence, of this Agreement nor any discussions relating thereto (including without limitation all strategies and financial, customer and other proprietary information disclosed by one party to the other) (the “ Confidential Information ”) to any third party, except its auditors, regulators, lawyers, and financial and marketing advisors who: (i) have a need to know; (ii) have been informed of the confidential nature of the Confidential Information; and (iii) excluding regulators, are bound by an appropriate confidentiality agreement or other duty or professional code that requires such information to be kept confidential. This Section 5.1 shall survive the termination or expiration of the Agreement for three years. Such obligations of confidentiality shall not apply to Confidential Information in the event and then only to the extent that such information:

 

  5.1.1 is previously known to the recipient,

 

  5.1.2 becomes known to the recipient from a third party who has the right to disclose such information,

 

  5.1.3 is publicly available at the time of disclosure to the recipient,

 

  5.1.4 becomes publicly available through no fault of the recipient,

 

  5.1.5. is independently developed by the recipient without reference to the Confidential Information of the discloser, or

 

  5.1.6 is required to be disclosed by applicable law, regulation, or governmental request or court order, or is disclosed as is reasonably necessary to enforce the recipient’s rights hereunder. In such instances, the recipient shall, as promptly as possible and prior to making such disclosure (but subject in all cases to applicable law and regulation), notify the discloser so that the discloser may seek a protective order or other appropriate remedy and shall cooperate with the discloser in seeking same. If a protective order or other appropriate remedy is not obtained, the recipient shall take reasonable steps, as mutually agreed by Bank and Visa and at discloser’s expense, to limit the amount of Confidential Information so disclosed and to protect its confidentiality.

Notwithstanding any provision of this Agreement (including **) to the contrary, neither party shall be entitled to terminate or be deemed to have terminated this Agreement as a result of a breach of this Section 5.1. The preceding sentence shall not limit or affect any other remedy that may be available to a party at equity or at law.

 

  5.2 Visa Regulations . Except as required to give effect to the express provisions of this Agreement, nothing herein will limit or supersede any of Visa’s Certificate of Incorporation, By-Laws or Operating Regulations (collectively, the “Regulations”),

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 20 of 49


 

as amended from time to time, all of which continue to govern the relationship between Bank and Visa.

 

  5.3 Termination Provisions.

 

  5.3.1 Visa’s Material Breach . In the event that Visa commits a material breach of this Agreement, including its obligations under ** as applied on the terms set forth in this Agreement, and such breach is not cured within ** days after written notice from Bank, Bank may terminate this Agreement without payment or penalty. If Bank elects termination, at the end of ** following termination Visa will make a cash payment to Bank equal to the **. Upon termination pursuant to this Section 5.3.1, Bank will also be entitled to all other ** received, accrued or due from Visa as of the effective date of such termination. Such ** will constitute Bank’s sole and exclusive remedy for a Visa breach that results in a termination of this Agreement pursuant to this Section 5.3.1. For the avoidance of doubt, if Visa breaches this Agreement and Bank does not elect to terminate this Agreement pursuant to this Section 5.3.1, Bank shall be entitled to exercise all available legal and equitable remedies.

 

  5.3.2 Bank’s Material Breach . In the event that: (i) Bank materially fails to comply with ** of Exhibit III (as applied on the terms set forth in this Agreement) and such material failure to comply persists for ** (which means that ** of Exhibit III, as applied on the terms set forth in Section **, applies to Bank); (ii) Bank has breached its obligation under ** of Exhibit III, as applied on the terms set forth in Section **; or (iii) Bank is not in compliance with Section ** within the ** period provided for in Section **, Visa shall notify Bank in writing that it believes Bank has chosen “Early Termination” pursuant to **, whichever is applicable. If such material failure is not cured within ** days of such written notice, “Early Termination” shall be deemed to have occurred and all further payment obligations of Visa hereunder will cease and ** of Exhibit III shall apply except: (A) Bank shall have no obligation to ** that, in the aggregate, exceed ** dollars ($ **), or if Early Termination has occurred after **, that in the aggregate exceed ** dollars ($ **); (B) the payment of returned amounts may, at Bank’s election, be evenly spread out in calendar quarterly payments over a period selected by Bank, but not to exceed ** ( **) months, with

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 21 of 49


 

interest payable quarterly from the date of Early Termination until payment, calculated at the federal funds rate as quoted on the first business day of each month in the Wall Street Journal (or other source to be agreed upon by the parties if the Wall Street Journal does not publish such a rate); (C) in no event will the amounts obligated to be returned by Bank exceed the amount of discounts received by Bank hereunder; and (D) returned amounts will constitute the sole and exclusive remedy for any breach of Bank’s obligations that is the subject of this Section 5.3.2. Without limiting the foregoing, and subject to Section 4.6, Bank will not be required to refund: **. In addition, Visa will pay any amounts of ** Incentive Payments earned by Bank prior to termination and provide any ** Funding and ** Value committed through mutual agreement of the parties prior to the date of termination.

 

  5.3.3 Visa Insolvency . If Visa (a) files for bankruptcy; (b) becomes or is declared insolvent, or is the subject of any proceedings related to its liquidation, insolvency or the appointment of a receiver or similar officer for it; (c) makes an assignment for the benefit of all or substantially all of its creditors; or (d) enters into an agreement for the composition, extension, or readjustment of substantially all of its obligations; AND Bank has not materially contributed to the cause of such event(s) through non-payment of a Bank obligation, then Bank may, by giving written notice of termination to Visa, terminate the Agreement without payment or penalty. Such notice must be provided within sixty (60) days of the occurrence of the event(s) and must specify a termination date that is no later than 180 days after the occurrence of the event(s).

 

  5.3.4 Change in Control . Bank may terminate the Agreement ** if an individual, corporation, limited liability company, trust, association, or other legally recognized entity or organization (each, a “ Person ”), or Persons acting in concert, directly or indirectly: (a) **; or (b) **; or (c) **; AND Bank reasonably believes that **. Bank may exercise such termination right by providing detailed written notice to Visa specifying Bank’s reasons for invoking such rights under this Section 5.3.4 within ** days of the later of such change or

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 22 of 49


 

Bank’s discovery of such change. Such a termination will be effective on a date to be selected by Bank that is no later than ** days following such notice. If, at the time of a change under (a), (b), or (c), above, **, Bank may exercise its termination right pursuant to this Section within ** days of discovering that such Person or member of a group of Persons has **.

Upon termination pursuant to this Section 5.3.4, Bank will also be entitled to all ** received, accrued or due from Visa as of the effective date of such termination. Such ** will constitute Bank’s sole and exclusive remedy for a Change in Control pursuant to this Section 5.3.4.

 

  5.3.5 ** . In the event that Visa during the Term makes changes in ** that, individually or in the aggregate, (i) **; and (ii) do not have a similar effect **; AND (A) Bank did not **; and (B) Visa does not cure the issue within ** days after receiving written notice from Bank, then Bank may terminate this Agreement ** upon ** days’ written notice to Visa. Upon termination pursuant to this Section 5.3.5, Bank will be entitled to all ** received, accrued or due from Visa as of the effective date of such termination. Such ** will constitute Bank’s sole and exclusive remedy for ** pursuant to this Section 5.3.5.

 

  5.3.6 Other Agreements . Visa acknowledges that Bank has entered into agreements **. Bank may **. If Bank breaches its obligation under the previous sentence, Visa may terminate this Agreement in accordance with Section 5.3.2.

 

  5.3.7 **,

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 23 of 49


Bank may terminate the Agreement ** if Visa does not ** within ** days of receiving written notice thereof from Bank. If Bank elects termination pursuant to this Section 5.3.7, **. Bank will also be entitled to other ** received, accrued or due from Visa as of the effective date of such termination. Such ** will constitute Bank’s sole and exclusive remedy for ** to this Section 5.3.7.

 

  5.3.8 Effect of Termination . In the event of any termination by either party under Section 5.3, the parties agree to commence immediately negotiations in good faith regarding a resolution of any commercial or legal disputes and a successor agreement to this Agreement. Notwithstanding anything to the contrary in this Agreement or Exhibit III, any payment obligations resulting from the termination of this Agreement shall be suspended for sixty (60) days following termination, unless the party from which payment is due fails to comply with this provision.

 

  5.3.9 **

 

  5.4 Notices. Any notices hereunder must be in writing and shall be deemed to have been duly given when delivered personally, or one (1) business day after being sent by an overnight courier, or three (3) business days after being sent postage prepaid

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 24 of 49


 

by certified or registered mail, return receipt requested to the address of the other party set forth below or to such other address as each party may designate by notice to the other party pursuant hereto:

 

If to Bank:    If to Visa:
Bank of America, N.A.    Visa U.S.A. Inc.

1100 North King Street

Wilmington, Delaware 19884

Mailstop DE5-007-02-10

  

900 Metro Center Boulevard

Foster City, CA 94104

Attention: Industry Relations

Mr. Michael R. Wright

  

Attention: Executive Vice President

Client Services

With a copy to: General Counsel        

   With a copy to: General Counsel

Address: 101 South Tryon Street

Bank of America Plaza

Charlotte, North Carolina 28255

Mailstop NC1-002-29-01

  

Address: 123 Mission Street

20th Floor

San Francisco, CA 94105-1551

 

  5.5 Governing Law. This Agreement and any claims or disputes arising out of or relating thereto shall be governed by and subject to the laws of the State of Delaware, without regard to its conflict of law principles, and shall be deemed for all purposes to be made and fully performed in Delaware.

 

  5.6 Representations and Warranties . Each of Bank and Visa warrants and represents that (i) it has all requisite power and authority to grant the rights and perform the obligations to which it commits herein; (ii) the execution and delivery of this Agreement by the person representing it will be sufficient to render this Agreement binding upon it, except as such enforceability may be limited by bankruptcy, insolvency, receivership, reorganization or other similar laws affecting the enforcement of creditors’ rights generally and by general principles of equity; and (iii) to the best of its knowledge, neither its performance hereunder nor the exercise by the other party of rights granted by the warranting party hereunder will materially violate any law or regulation applicable to the warranting party, or the legal rights of any third parties, or the terms of any other agreement to which the warranting party is or becomes a party. Each party is separately responsible for ensuring that its performance and grant of rights do not constitute any such material violation during the Term. No party’s approval of advertising or other copy submitted by the other will relieve the other’s responsibility under this Section 5.6.

 

Page 25 of 49


  5.7 Entire Agreement; Amendment . This Agreement and its attached Exhibits, including any documents expressly incorporated therein, contain the entire agreement of the parties with respect to the matters covered and no other or prior promises, understandings, negotiations or discussions, oral or written, made by any party or its employees, officers or agents with respect to such matters shall be valid and binding. No modification or waiver of this Agreement or any of its provisions or Exhibits shall be binding unless it is in writing and signed by duly authorized representatives of both parties. If a court of competent jurisdiction finds any provision of this Agreement or its Exhibits to be invalid, illegal, or unenforceable, the parties shall omit it from the Agreement to the extent required, and the remaining terms shall remain in full force and effect.

 

  5.8 Assignment; Merger; Change in Control . Except as detailed in Visa’s Proxy Solicitation dated April 3, 2006, no rights or obligations under this Agreement shall be assignable (whether directly or indirectly, by merger or any similar transaction) by any party without the prior written consent of the other party, which shall not be unreasonably withheld.

 

  5.9 Execution by Counterparts and Facsimile . This Agreement may be executed in counterparts, each of which will be deemed an original, but all of which taken together shall constitute one and the same instrument. The signed copies of this Agreement may be deliverable by facsimile, which will have the same legal effect as delivery of a signed original.

 

Bank of America, N.A.    Visa U.S.A. Inc.
By:  

/s/ Henry W. Fulton, III

   By:  

/s/ James Duncan

Name:   Henry W. Fulton, III    Name:   James Duncan
Title:   Senior Vice President    Title:   Senior Vice President
Date:   September 28, 2006    Date:   September 28, 2006

 

Page 26 of 49


EXHIBIT I

Surviving Existing Agreements

List 1A - Surviving Existing Agreements Between Bank and Visa Related to Committed Volume

 

Ref #

  

Partner

  

Agreement Name

   Start date   End date

**

   **    **    **   **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 27 of 49


**

   **    **    **   **

List 1B – Surviving Existing Agreements between Visa and third parties related to Committed Volume

 

Ref #

  

Partner

  

Agreement Name

   Start date   End date

**

   **    **    **   **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 28 of 49


EXHIBIT II

Terminated Existing Agreements

 

Ref

  

Agreement Name

   Start date   End date

**

   **    **   **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 29 of 49


EXHIBIT III

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 30 of 49


**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 31 of 49


**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 32 of 49


**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 33 of 49


**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 34 of 49


EXHIBIT IV

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 35 of 49


**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 36 of 49


**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 37 of 49


EXHIBIT V

Quarterly ** Numbers for ** for **

 

     Total **    ** Q 1    ** Q 2    ** Q 3    ** Q 4

**

   $  **    $  **    $ **    $  **    $  **

**

   $  **    $  **    $  **    $  **    $  **

**

   $  **    $  **    $  **    $  **    $  **
                                  

Total

   $  **    $  **    $  **    $  **    $  **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 38 of 49


EXHIBIT VI

Quarterly ** Incentive Payment Rider

**

I certify that I am responsible for preparing this document on behalf of my organization, and that we have used commercially reasonable diligence in calculating this information in accordance with the Agreement based upon our records and that to the best of my knowledge, the information contained in this document is accurate and complete.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 39 of 49


Bank of America (“Bank”)
By:  

 

Must be Officer of Bank
Print Name:  

 

Title:  

 

Date:  

 

 

Page 40 of 49


Quarterly ** Incentive Payment Rider

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 41 of 49


  (1) **

I certify that I am responsible for preparing this document on behalf of my organization, and that we have used commercially reasonable diligence in calculating this information in accordance with the Agreement based upon our records and that to the best of my knowledge, the information contained in this document is accurate and complete.

 

Bank of America (“Bank”)
By:  

 

Must be Officer of Bank
Print Name:  

 

Title:  

 

Date:  

 

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 42 of 49


Quarterly ** Incentive Payment Rider

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 43 of 49


  (1) **

I certify that I am responsible for preparing this document on behalf of my organization, and that we have used commercially reasonable diligence in calculating this information in accordance with the Agreement based upon our records and that to the best of my knowledge, the information contained in this document is accurate and complete.

 

Bank of America (“Bank”)
By:  

 

Must be Officer of Bank
Print Name:  
Title:  

 

Date:  

 

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 44 of 49


EXHIBIT VII

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 45 of 49


EXHIBIT VIII

 

To:    Visa USA Members
From:    Bruce McElhinney, Executive Vice President, Client Services
Date:    August 31, 2006
Re:    Visa to Simplify Member Fee Structure, Provide Reimbursements from Select Programs

In recent years, Visa has made use of several ** to fund volume and acceptance growth initiatives. Over the last several months, we have conducted an extensive review of Visa’s special ** to identify areas where we can create greater efficiencies for Visa and our members.

As a result of our assessment, we have decided to eliminate ** originally established to support a variety of merchant acceptance and Visa volume growth initiatives.

A summary of these programs is detailed below.

While these programs have been successful in accomplishing their purposes, the multiple mechanisms through which we have collected these funds brought complexity to our overall fee structure. To achieve a more efficient, simpler structure and maintain support of Visa’s initiatives aimed at driving system growth, the eliminated ** will be replaced by **. These ** will be paid directly by issuers to Visa, based on **. While the elimination of ** differs in terms of its unique economic impact, the net result of these changes will be a **.

Visa will also execute a preliminary return of funds to ** from the Visa **, one of the programs to be eliminated. The return will appear as a credit to members’ September 2006 integrated bill. **.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 46 of 49


We will continue to communicate with you regularly about these and any other modifications we may make to our operating policies and fee structures. Should you have any questions about these changes, please contact your Visa Account Executive.

Thank you.

 

Page 47 of 49


Summary of Changes

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 48 of 49


**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 49 of 49


FIRST AMENDMENT TO

AMENDED AND RESTATED ** AGREEMENT

This amendment (“ Amendment ”) is effective as of the 22 nd day of June, 2007, by and between Bank of America, N.A. (“ Bank ”) and Visa U.S.A. Inc. (“ Visa ”). Bank and Visa are parties to an Amended and Restated ** Agreement, effective as of January 1, 2006 (the “ Agreement ”), and desire to amend the Agreement.

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, Visa and Bank agree as follows (each capitalized term used but not defined herein shall have the meaning assigned in the Agreement):

 

1. Section 3.11 of the Agreement is hereby amended and restated as follows:

 

  3.11 ** Assistance

3.11.1 Visa shall pay Bank ** dollars ($**), plus any incremental amount pursuant to the penultimate sentence in Section 3.11.2, no later than December 31, 2007, as **. ** The parties agree that Visa’s obligation under this section 3.11.1 shall survive any termination of the Agreement other than pursuant to Section 5.3.2.

3.11.2 Visa shall also provide ** dollars ($**) of additional support for **. This additional support shall be provided through **, to be mutually agreed upon by Bank and Visa. Visa will also provide **. Visa will pay funds **. Any vendors providing services must be mutually agreed-upon by Bank and Visa. At Bank’s request, Visa may also fund **. All services and support provided pursuant to this section

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

1


3.11.2 must be executed by September 30, 2007. ** Any of the ** dollars ($**) of support not provided to, or used by, Bank as of September 30, 2007 will be **, and will be governed by the terms of that section. The parties agree that Visa’s obligation under this section 3.11.2 shall survive any termination of the Agreement other than pursuant to Section 5.3.2.

Except as amended by this Amendment, all of the terms, conditions and covenants of the Agreement are valid, shall remain in full force and effect, and are hereby ratified and confirmed. Any inconsistencies between this Amendment and the Agreement shall be governed by this Amendment. This Amendment may be executed in any number of counterparts, each of which shall be considered an original, and all of which shall be deemed one and the same instrument. The Agreement, as amended by this Amendment, contains the entire agreement of the parties with respect to the matters covered and no other or prior promises, negotiations or discussions, oral or written, made by any party or its employees, officers or agents shall be valid and binding. The signed copies of this Amendment may be deliverable by facsimile, which shall have the same legal effect as delivery of a signed original.

 

BANK OF AMERICA, N.A.

    VISA U.S.A. INC.
By:  

/s/    [I LLEGIBLE ] FOR R ICHARD B. S KINNER

    By:  

/s/    J AMES D UNCAN

Name:   Richard B. Skinner     Name:   James Duncan
Title:   Senior Vice President     Title:   Senior Vice President
Date:  

 

    Date:  

6-22-07

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

2


SECOND AMENDMENT TO

AMENDED AND RESTATED ** AGREEMENT

This amendment (“ Amendment ”) is effective as of the 22 nd day of June, 2007, by and between Bank of America, N.A. (“ Bank ”) and Visa U.S.A. Inc. (“ Visa ”). Bank and Visa are parties to an Amended and Restated ** Agreement, effective as of January 1, 2006 and amended on June 22, 2007 (the “ Agreement ”), and desire to further amend the Agreement.

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, Visa and Bank agree as follows (each capitalized term used but not defined herein shall have the meaning assigned in the Agreement):

 

1. A new section 3.12 will be added to the Agreement as follows:

 

  3.12 ** .

3.12.1 In addition to the amounts provided under Section 3.11.2, Visa shall provide Bank with up to ** dollars ($**) of additional support for **. This additional support shall be provided through **, to be mutually agreed upon by Bank and Visa. Visa will pay funds **. Any vendors providing services ** must be mutually agreed-upon by Bank and Visa. At Bank’s request, Visa may also fund **. All services and support provided pursuant to this section 3.12.1 must be executed by September 30, 2007, and no compensation will be due to Bank based on the extent of any services and support not used by that date.

3.12.2 In consideration of the support provided under Section 3.12.1 above, Bank agrees to add to the Exhibit VI rider in line #6 ** shown in Table 1 below **:

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

1


Table 1

**

 

2. Exhibit I, List 1A of the Agreement, relating to Surviving Existing Agreements, is hereby amended to reflect the correct Start and End dates of ** in List 1A. The correct Start Date is **, the date on which it was signed by both parties, and the correct End Date is **, as defined in that agreement. Accordingly, ** in Exhibit 1, List 1A will now read as follows:

 

Ref #

   Partner    Agreement Name    Start Date    End Date

**

   **    **    **    **

Except as amended by this Amendment, all of the terms, conditions and covenants of the Agreement are valid, shall remain in full force and effect, and are hereby ratified and

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

2


confirmed. Any inconsistencies between this Amendment and the Agreement shall be governed by this Amendment. This Amendment may be executed in any number of counterparts, each of which shall be considered an original, and all of which shall be deemed one and the same instrument. The Agreement, as amended by this Amendment, contains the entire agreement of the parties with respect to the matters covered and no other or prior promises, negotiations or discussions, oral or written, made by any party or its employees, officers or agents shall be valid and binding. The signed copies of this Amendment may be deliverable by facsimile, which shall have the same legal effect as delivery of a signed original.

 

BANK OF AMERICA, N.A.

    VISA U.S.A. INC.
By:  

/s/    [I LLEGIBLE ] FOR R ICHARD B. S KINNER

    By:  

/s/    J AMES D UNCAN

Name:   Richard B. Skinner     Name:   James Duncan
Title:   Senior Vice President     Title:   Senior Vice President
Date:  

 

    Date:  

6-22-07

 

3

Exhibit 10.10

VISA

2005 DEFERRED COMPENSATION PLAN


TABLE OF CONTENTS

 

          Page
INTRODUCTION    1
ARTICLE 1    DEFINITIONS    1
ARTICLE 2    ELECTION, ENROLLMENT, COMMENCEMENT, TERMINATION    3

        2.1

   Eligibility    3

        2.2

   Election Requirements    4

        2.3

   Commencement of Participation    4

        2.4

   Termination of Participation and/or Deferrals    4
ARTICLE 3    DEFERRALS, CREDITING AND DEBITING ACCOUNTS, TAXES    4

        3.1

   Deferred Compensation    4

        3.2

   Election to Defer Compensation    4

        3.3

   Withholding of Deferral Amounts    4

        3.4

   Selection of Deemed Investments    4

        3.5

   Crediting and Debiting Accounts    4

        3.6

   FICA and Other Taxes    5

        3.7

   Vesting    5
ARTICLE 4    IN-SERVICE DISTRIBUTION; UNFORESEEABLE FINANCIAL EMERGENCIES    5

        4.1

   In-Service Distribution    5

        4.2

   Payout for Unforeseeable Financial Emergencies    5
ARTICLE 5    RETIREMENT BENEFIT    5

        5.1

   Retirement Benefit    5

        5.2

   Payment of Retirement Benefits    6

        5.3

   Death Prior to Complete Payment of Retirement Benefits    6
ARTICLE 6    PRE-RETIREMENT SURVIVOR BENEFIT    6

        6.1

   Pre-Retirement Survivor Benefit    6

        6.2

   Payment of Pre-Retirement Survivor Benefits    6
ARTICLE 7    TERMINATION BENEFIT    6

        7.1

   Termination Benefits    6

        7.2

   Payment of Termination Benefit    6

        7.3

   Death Prior to Payment of Termination Benefits    6
ARTICLE 8    DISABILITY BENEFIT    7

        8.1

   Disability Benefit    7

 

-i-


TABLE OF CONTENTS

(continued)

 

          Page

        8.2

   Payment of Disability Benefits    7
ARTICLE 9    BENEFICIARY DESIGNATION    7

        9.1

   Beneficiary    7

        9.2

   Beneficiary Designation    7

        9.3

   No Beneficiary Designation    7

        9.4

   Doubt as to Beneficiary    7
ARTICLE 10    LEAVE OF ABSENCE    7
ARTICLE 11    TERMINATION, AMENDMENT, OR MODIFICATION    8

        11.1

   Termination    8

        11.2

   Amendment    8

        11.3

   Effect of Payment    8
ARTICLE 12    ADMINISTRATION    8

        12.1

   Committee Duties    8

        12.2

   Agents    8

        12.3

   Binding Effect of Decisions    8

        12.4

   Indemnity of Committee    8

        12.5

   Participating Company Information    8
ARTICLE 13    CLAIMS PROCEDURE    9

        13.1

   Presentation of Claim    9

        13.2

   Notification of Decision    9

        13.3

   Review of a Denied Claim    9

        13.4

   Decision on Review    10

        13.5

   Legal Action    10

        13.6

   Arbitration    10
ARTICLE 14    TRUST    11

        14.1

   Establishment of Trust    11

        14.2

   Interrelationship of the Plan and the Trust    12
ARTICLE 15    MISCELLANEOUS    12

        15.1

   Unsecured General Creditor    12

        15.2

   Participating Company’s Liability    12

        15.3

   Non-Assignability    12

        15.4

   Coordination with Other Benefits    12

 

-ii-


TABLE OF CONTENTS

(continued)

 

          Page

        15.5

   Not a Contract of Employment    12

        15.6

   Furnishing Information    12

        15.7

   Terms    13

        15.8

   Captions    13

        15.9

   Governing Law    13

        15.10

   Notice    13

        15.11

   Successors    13

        15.12

   Spouse’s Interest    13

        15.13

   Validity    13

        15.14

   Incompetent    13

        15.15

   Court Order    14

        15.16

   Payment in the Event of Taxation    14

        15.17

   Legal Fees to Enforce Rights after Change in Control    14

 

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INTRODUCTION

1. Effective January 1, 2005, the Visa Deferred Compensation Plan consists of two components, the Plan set forth herein and the Pre-2005 Plan.

2. The purpose of the Visa Deferred Compensation Plan is to provide deferred compensation benefits to a select group of management or highly compensated employees who contribute materially to the continued growth, development and future business success of the Participating Companies.

3. The provisions of the Plan shall apply to amounts deferred after December 31, 2004 that are subject to the limitations or requirements of section 409A of the Code.

ARTICLE 1

DEFINITIONS

For purposes hereof, unless otherwise clearly apparent from the context, the following phrases or terms shall have the following indicated meanings:

1.1 “ Account Balance ” shall mean, with respect to each Elective Deferral Account, the Annual Deferral Amount for a Plan Year as credited or debited in accordance with Section 3.5, and as may be reduced in accordance with a written direction to the Committee from the Participating Company employing the Participant to offset all or part of a monetary claim of the Participating Company against the Participant.

1.2 “ Administrator ” shall mean the person, or persons, appointed by the Committee to assist in the administration of the Plan in accordance with its provisions.

1.3 “ Annual Deferral Amount ” shall mean that portion of a Participant’s compensation that the Participant elects to have, and is, deferred, in accordance with Article 3 for a Plan Year.

1.4 “ Annual Installment Method ” shall mean the payment of a Participant’s Account Balance in annual installments determined by dividing the current Account Balance by the remaining number of installment payments. The final installment payment shall be equal to the remaining Account Balance. In no event shall the amount of any installment payment exceed the remaining Account Balance.

1.5 “ Beneficiary ” shall mean one or more persons, trusts, estates or other entities, designated in accordance with Article 9, that are entitled to receive benefits under the Plan upon death of a Participant.

1.6 “ Beneficiary Designation Form ” shall mean the form established from time to time by the Administrator whereby a Participant designates one or more Beneficiaries.

1.7 “ Board ” shall mean the Executive Committee of the Board of Directors of each Company.

1.8 “ Change in Control ” shall mean a change in ownership or effective control of either Company effected through any of the following transactions: (i) a merger, consolidation or other reorganization approved by the Company’s members, unless securities representing more than fifty percent (50%) of the total combined voting power of the voting interest of the successor entity are immediately thereafter beneficially owned, directly or indirectly and in substantially the same proportion, by the persons who beneficially owned the Company’s outstanding membership interests immediately prior to such transaction; or (ii) the sale, transfer or other disposition of all or a substantial portion of the Company’s assets in complete liquidation or dissolution of the Company. In the event this definition of “Change in Control” fails to meet the limitations or requirements of section 409A of the Code, then this definition shall be deemed modified to the extent necessary to meet the limitations or requirements of section 409A of the Code.

 

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1.9 “ Claimant ” shall have the meaning set forth in Section 13.1.

1.10 “ Code ” shall mean the Internal Revenue Code of 1986, as amended from time to time, and the regulations promulgated thereunder from time to time.

1.11 “ Committee ” shall mean the Visa Employee Benefits Board, or a successor committee appointed and designated as such by the Board. The Committee shall be the Plan “administrator” as that term is defined in ERISA.

1.12 “ Company ” shall mean Visa U.S.A. Inc. or any successor thereto, and Visa International Service Association or any successor thereto; and any reference to Company shall mean both of these corporations unless otherwise indicated.

1.13 “ Deemed Investment ” shall mean the investment vehicles described in Section 3.4.

1.14 “ Disability ” shall exist if a Participant, by reason of any medically determinable physical or mental impairment that can be expected to result in death or can be expected to last for a continuous period of not less than 12 months, has been receiving income replacement benefits for a period of not less than 24 months under an accident and health policy covering employees of the Participating Company that employs the Participant.

1.15 “ Disability Benefit ” shall mean the benefit described in Article 8.

1.16 “ Election Form ” shall mean the form established from time to time by the Administrator whereby a Participant makes an election under the Plan.

1.17 “ Elective Deferral Account ” shall mean the bookkeeping entry that is utilized solely as a device for the measurement and determination of the amount to be paid to a Participant pursuant to the Plan attributable to the Annual Deferral Amount for a Plan Year.

1.18 “ Employee ” shall mean any employee of a Participating Company.

1.19 “ ERISA ” shall mean the Employee Retirement Income Security Act of 1974, as amended from time to time.

1.20 “ Incentive Plan ” shall mean any quarterly, annual or long-term incentive plan for eligible Employees whose compensation is subject to U.S. income tax withholding, including any successor or predecessor thereto, that are maintained by a Participating Company.

1.21 “ In-Service Distribution ” shall mean the payout described in Section 4.1.

1.22 “ Participant ” shall mean an eligible Employee who elects to participate in the Plan in accordance with the terms and conditions of the Plan. An individual who becomes a Participant shall remain a Participant until full payment of his or her Account Balances.

1.23 “ Participating Company ” shall mean each Company, Inovant LLC and any other Related Company which is designated by either Board as a Participating Company under the Plan.

 

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1.24 “ Plan ” shall mean the Visa 2005 Deferred Compensation Plan effective as of January 1, 2005, as it may be further amended from time to time, which is the component of the Visa Deferred Compensation Plan set forth in its entirety in this document.

1.25 “ Plan Year ” shall be the calendar year.

1.26 “ Pre-Retirement Survivor Benefit ” shall mean the benefit described in Article 6.

1.27 “ Pre-2005 Plan ” shall mean the component of the Visa Deferred Compensation Plan set forth in a separate document and applicable to deferred compensation that is not subject to the limitations or requirements of section 409A of the Code.

1.28 “ Related Company ” shall mean a corporation which is a member of a controlled group of corporations within the meaning of section 414(b) of the Code of which either Company is a component member and an unincorporated trade or business which is under common control within the meaning of section 414(c) of the Code with either Company.

1.29 “ Retirement ,” “ Retire ,” “ Retires ,” “or “ Retired ” shall mean Separation from Service for any reason other than death on or after the Participant’s “Retirement Date” as defined in the Visa Retirement Plan.

1.30 “ Retirement Benefit ” shall mean the benefit described in Article 5.

1.31 “ Separation from Service ” shall mean separation from service within the meaning of section 409A of the Code between a Participant and any Participating Company and any Related Company. A transfer among Participating Companies and Related Companies will not be a Separation from Service.

1.32 “ Termination Benefit ” shall mean the benefit described in Article 7.

1.33 “ Trust ” or “ Trust Agreement ” shall mean the Visa Deferred Compensation Plan Trust Agreement, as amended from time to time, entered into between the Company and the Trustee in connection with the Plan.

1.34 “ Trustee ” shall mean the trustee under the Trust.

1.35 “ Unforeseeable Financial Emergency ” shall mean a severe financial hardship to the Participant resulting from illness or accident of the Participant, the Participant’s spouse or a dependent (as defined in section 152(a) of the Code) of the Participant, loss of the Participant’s property due to casualty, or other similar extraordinary and unforeseeable circumstances arising as a result of events beyond the control of the Participant.

1.36 “ Visa Deferred Compensation Plan ” shall mean the deferred compensation plan consisting of two components, the Plan and the Pre-2005 Plan.

ARTICLE 2

ELECTION, ENROLLMENT, COMMENCEMENT, TERMINATION

2.1 Eligibility . Participation in the Plan shall be limited to Employees who are designated by the Chief Executive Officer of either Company or the Committee as being eligible to defer compensation under the Plan, provided that such eligibility is consistent with the Plan’s intended purpose of providing an opportunity to defer the receipt of compensation to a select group of management or highly compensated employees within the meaning of Sections 201(2), 301(a)(3) and 401(a)(1) of ERISA as the Committee shall determine in its sole and absolute discretion.

 

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2.2 Election Requirements . An election to participate in the Plan shall specify: (i) the type of compensation to be deferred; (ii) the amount of such compensation to be deferred; and (iii) the date and form that such deferred compensation is to be paid.

2.3 Commencement of Participation . Provided an Employee selected to participate in the Plan has met all election requirements within 30 days of selection, that individual shall commence participation in the Plan upon the timely completion of those requirements. If an individual’s initial election to defer compensation pursuant to Section 3.2 is not received within the required 30 day period, that individual shall not be eligible to participate in the Plan until the first day of the Plan Year following the date such election requirements are first met.

2.4 Termination of Participation and/or Deferrals . If the Committee determines in good faith that a Participant no longer meets the requirement of Section 2.1 hereof, the Committee shall have the right, in its sole discretion, to (i) terminate any deferral election the Participant has made for the Plan Year in which the Participant’s eligibility status changes and/or (ii) prevent the Participant from making future deferral elections. The Committee may, in its sole discretion, reinstate the Participant to full Plan participation at such time in the future as the Participant again meets the requirements of Section 2.1.

ARTICLE 3

DEFERRALS, CREDITING AND DEBITING ACCOUNTS, TAXES

3.1 Deferred Compensation . A Participant may elect to defer compensation payable under an Incentive Plan or as a signing bonus.

3.2 Election to Defer Compensation . A Participant shall make a deferral election by timely filing an Election Form in accordance with the Administrator’s rule and procedures. If no Election Form is timely filed for a Plan Year, no Annual Deferral Amount shall be withheld for that Plan Year. Subject to such generally applicable exceptions as may be authorized by the Administrator and applicable law, a Participant’s election to defer compensation for services performed during a calendar year must be filed before the later of (i) the last day of the immediately preceding Plan Year, or (ii) 30 days after the date the Participant becomes eligible to participate in the Plan. Notwithstanding the foregoing sentence, in the case of performance based compensation based on services performed over a period of at least 12 months, the election to defer must be made no later than six months before the end of the performance period. The election to defer a new employee’s signing bonus must be made before performing services.

3.3 Withholding of Deferral Amounts . For each Plan Year, the Incentive Plan award and signing bonus portions of the Annual Deferral Amount shall be withheld and credited to the Participant’s Elective Deferral Account at the time the Incentive Plan award or signing bonus would otherwise be paid to the Participant.

3.4 Selection of Deemed Investments . The Committee shall select the Deemed Investments that are available to measure the amounts to be credited under Section 3.5 based on each Participant’s directions regarding the specific Deemed Investments allocable from time to time to the Participant’s Elective Deferral Account. Deemed Investments shall be for bookkeeping purposes only, and a Participating Company shall not be obligated to invest in the Deemed Investments, or to acquire or maintain any actual investment.

3.5 Crediting and Debiting Accounts . The Administrator shall determine, in its discretion, the exact times and methods for crediting an Elective Deferral Account with changes in value of its Deemed

 

4


Investments and debiting any distributions allocated thereto. The Committee may, at any time, change the timing or methods for such credits and debits; provided, however, that the times and methods in effect at any particular time shall be uniform among all Participants and Beneficiaries.

3.6 FICA and Other Taxes . For each Plan Year in which a Participant elects an Annual Deferral Amount, the Participating Company employing the Participant shall ratably withhold from that portion of the Participant’s compensation that is not being deferred, the Participant’s share of FICA taxes on the deferred amounts and any other taxes, which may be required or appropriate. However, the Participant may be granted an election by the Administrator for such taxes to be withheld from the Annual Deferral Amount. If necessary, the Administrator shall reduce the Annual Deferral Amount in order to comply with applicable tax withholding requirements.

3.7 Vesting . A Participant shall at all times have a fully vested and nonforfeitable interest in his or her Annual Deferral Amount and Elective Deferral Accounts.

ARTICLE 4

IN-SERVICE DISTRIBUTION AND UNFORESEEABLE FINANCIAL EMERGENCIES

4.1 In-Service Distribution . In connection with each election to defer an Annual Deferral Amount, a Participant may elect to receive a future “In-Service Distribution” from the Plan with respect to that Annual Deferral Amount. The In-Service Distribution that is equal to the Annual Deferral Amount plus amounts credited thereon under Section 3.5 shall be a lump sum payment or pursuant to an Annual Installment Method of up to 15 years, with the portion of the In-Service Distribution which is yet to be distributed being credited with amounts as set forth in Section 3.5. Subject to the other terms and provisions of the Plan, each In-Service Distribution elected shall be paid as soon as practicable after the first day of the Plan Year that is one or more years after the first day of the Plan Year in which an Annual Deferral Amount is actually deferred (e.g., deferral elections in 2005 for amounts payable in 2006 may specify a January 1 distribution date in 2007 or later). A Participant may at any time before Separation from Service and at least 12 months before a distribution date modify a previous election pertaining to the form of distribution and/or the distribution date, provided the modification does not (i) accelerate a previously elected distribution date, or (ii) defer a previously elected distribution date unless the requested deferral is for no less than five years in whole year increments. Notwithstanding the foregoing, should an event occur that triggers a benefit payment under Articles 5 through 8, any amount that is subject to a In-Service Distribution election under this Section 4.1 shall be paid instead in accordance with the other applicable Article of the Plan.

4.2 Payout for Unforeseeable Financial Emergencies . If the Participant experiences an Unforeseeable Financial Emergency, the Participant may petition the Committee to receive partial or full payout from the Plan. The payout shall not exceed the lesser of the Account Balances of the Participant, calculated as if such Participant were receiving a Termination Benefit, or the amount necessary to satisfy the emergency and pay taxes reasonably anticipated as a result of the payout, after taking into account the extent to which such hardship is or may be relieved through reimbursement or compensation by insurance or otherwise by liquidation of the Participant’s assets (to the extent such liquidation would not itself cause severe financial hardship).

ARTICLE 5

RETIREMENT BENEFIT

5.1 Retirement Benefit . A Participant who Retires shall receive, as a Retirement Benefit, his or her Account Balances.

 

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5.2 Payment of Retirement Benefits . A Participant shall elect on an Election Form to receive the Retirement Benefit attributable to an Account Balance in a lump sum or pursuant to an Annual Installment Method of up to 15 years. If the aggregate amount of the remaining Account Balances is under $10,000, the Administrator may authorize payment of such amount in the form of a lump sum. The lump sum payment shall be made, or installment payments shall commence, as soon as practicable after the date the Participant Retires or January 1 in one of the next following five years, as elected by the Participant. If no election is made with respect to the form of distribution, payment shall be made in a lump sum. A Participant may at any time before Retirement and at least 12 months before a distribution date modify a previous election pertaining to the form of distribution and/or the distribution date, provided the modification does not (i) accelerate a previously elected distribution date, or (ii) defer a previously elected distribution date unless the requested deferral is for no less than five years in whole year increments. Any election or modified election under this Section 5.2 shall be disregarded to the extent it fails to meet the limitations or requirements of section 409A of the Code.

5.3 Death Prior to Complete Payment of Retirement Benefits . If a Participant dies after Retirement but before the Retirement Benefit is paid in full, the Participant’s unpaid Retirement Benefit shall be paid to the Participant’s Beneficiary over the remaining number of years and in the same amounts as that benefit would have been paid to the Participant had the Participant survived.

ARTICLE 6

PRE-RETIREMENT SURVIVOR BENEFIT

6.1 Pre-Retirement Survivor Benefit . If a Participant dies before Separation from Service or Retirement, the Participant’s Beneficiary shall receive, as a Pre-Retirement Survivor Benefit, the Participant’s Account Balances.

6.2 Payment of Pre-Retirement Survivor Benefits . The Pre-Retirement Survivor Benefit shall be paid in a lump sum as soon as practicable following the Participant’s death.

ARTICLE 7

TERMINATION BENEFIT

7.1 Termination Benefits . If a Participant has a Separation from Service prior to Retirement, the Participant shall receive, as a Termination Benefit, the Participant’s Account Balances.

7.2 Payment of Termination Benefit . A Participant’s Termination Benefit shall be paid in a lump sum as soon as practicable following the date of the Participant’s Separation from Service, or the next following January 1, as elected in advance by the Participant. If no election is made, the Participant’s Termination Benefit shall be paid in a lump sum as soon as practicable following the date of the Participant’s Separation from Service. Any election or modified election under this Section 7.2 shall be disregarded to the extent it fails to meet the limitations or requirements of section 409A of the Code.

7.3 Death Prior to Payment of Termination Benefits . If a Participant dies after Separation from Service, but before the Termination Benefit is paid, the Participant’s unpaid Termination Benefit shall be paid in a lump sum to the Participant’s Beneficiary as soon as practicable following the Participant’s death.

 

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ARTICLE 8

DISABILITY BENEFIT

8.1 Disability Benefit . A Participant with a Disability shall receive, as a Disability Benefit, his or her Account Balances.

8.2 Payment of Disability Benefits . A Participant shall elect on an Election Form to receive the Disability Benefit attributable to an Account Balance in a lump sum or pursuant to an Annual Installment Method of up to 15 years. If the remaining Account Balance is under $10,0000 (or such higher amount as may be set by the Committee), the Administrator shall pay the remaining amount in the form of a lump sum. The lump sum payment shall be made, or installment payments shall commence, as soon as practicable after the date the Participant has a Disability. If no election is made with respect to the form of distribution, payment shall be made in a lump sum. A Participant may at least 12 months before the date of Disability modify a previous election pertaining to the form of distribution and/or the distribution date, provided the modification does not (i) accelerate a previously elected distribution date, or (ii) defer a previously elected distribution date unless the deferral is for no less than five years in whole year increments; provided, however, that the distribution shall be made or commenced no later than as soon as practicable after the Participant with a Disability attains age 70. Any election or modified election under this Section 8.2 shall be disregarded to the extent it fails to meet the limitations or requirements of section 409A of the Code.

ARTICLE 9

BENEFICIARY DESIGNATION

9.1 Beneficiary . Each Participant shall have the right, at any time, to designate his or her Beneficiary (both primary as well as contingent) to receive any benefits payable under the Plan to a Beneficiary upon the death of a Participant.

9.2 Beneficiary Designation . A Participant shall designate his or her Beneficiary on a Beneficiary Designation Form in accordance with the Administrator’s rules and procedures, as in effect from time to time.

9.3 No Beneficiary Designation . If a Participant fails to designate a Beneficiary as provided in Sections 9.1 and 9.2 above, or, if all designated Beneficiaries predecease the Participant or die prior to complete distribution of the Participant’s benefits, then the Participant’s designated Beneficiary shall be his or her surviving spouse. If the Participant has no surviving spouse, the benefits remaining under the Plan shall be paid to the Participant’s issue upon the principle of representation and if there is no such issue, to the Participant’s estate.

9.4 Doubt as to Beneficiary . If the Administrator has any doubt as to the proper Beneficiary to receive payments pursuant to this Plan, the Administrator shall have the right, exercisable in its sole and absolute discretion, to cause such payments to be withheld until the matter is resolved.

ARTICLE 10

LEAVE OF ABSENCE

If a Participant is authorized for any reason to take a leave of absence from employment, the Participant shall continue to be considered in the service of the Participating Company for purposes hereof and the Annual Deferral Amount shall continue to be withheld during such leave of absence in accordance with Section 3.3.

 

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ARTICLE 11

TERMINATION, AMENDMENT, OR MODIFICATION

11.1 Termination . Each Company reserves the right to terminate the Plan with respect to the Participants employed by the Company and each Participating Company that is a Related Company with respect to the Company by action of its Board within 12 months of a Change in Control of the Company. Upon such Change in Control and termination of the Plan, the affected Participants’ Account Balances shall be paid in a lump sum as soon as practicable after the date of Plan termination, subject to any applicable limitations of section 409A of the Code.

11.2 Amendment . Each Company may, at any time, amend or modify the Plan in whole or in part with respect to the Participants employed by the Company and each Participating Company that is a Related Company with respect to the Company; provided, however, that no amendment or modification shall be effective to decrease a Participant’s Account Balances at the time of such amendment, calculated as though the Participant had experienced a Separation from Service as of the effective date of the amendment or modification, or, if the amendment or modification occurs after the date upon which the Participant was eligible to Retire, the Participant had Retired as of the effective date of the amendment or modification. In addition, no amendment or modification of the Plan shall affect the right of any Participant or Beneficiary who was eligible to or did Retire on or before the effective date of such amendment or modification to receive benefits in the manner he or she elected.

11.3 Effect of Payment . The full payment of the applicable benefit under the Plan shall completely discharge all obligations to a Participant under the Plan.

ARTICLE 12

ADMINISTRATION

12.1 Committee Duties . The Plan shall be administered by the Committee. The Committee shall also have the discretion and authority to make, amend, interpret, and enforce all appropriate rules and regulations for the administration of the Plan and decide or resolve any and all questions, including but not limited to, interpretations of the Plan and entitlement to or amount of benefits under the Plan, as may arise in connection with the Plan. Any Committee member must recuse himself or herself on any matter of personal interest to such member that comes before the Committee.

12.2 Agents . In the administration of the Plan, the Committee may, from time to time, engage agents, including the Administrator, and delegate to them such administrative duties as it sees fit and may from time to time consult with counsel who may be counsel to any Participating Company.

12.3 Binding Effect of Decisions . The decision or action of the Committee with respect to any question arising out of or in connection with the administration, interpretation and application of the Plan and the rules and regulations promulgated hereunder shall be final and conclusive and binding upon all persons having any interest in the Plan.

12.4 Indemnity of Committee . All Participating Companies shall indemnify and hold harmless the members of the Committee against any and all claims, losses, damages, expenses, or liabilities arising from any action or failure to act with respect to the Plan, except in the case of willful misconduct by the Committee or any of its members.

12.5 Participating Company Information . To enable the Committee to perform its functions, each Participating Company shall supply full and timely information to the Committee on all matters relating to the compensation of its Participants, the date and circumstances of the Retirement, Disability, death or Separation from Service of its Participants, and such other pertinent information as the Committee may reasonably require.

 

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ARTICLE 13

CLAIMS PROCEDURE

13.1 Presentation of Claim . Any Participant or Beneficiary of a deceased Participant (such Participant or Beneficiary being referred to below as a “Claimant”) may deliver to the Committee a written claim for a determination with respect to the amounts distributable to such Claimant from the Plan. If such a claim relates to the contents of a notice received by the Claimant, the claim must be made within 90 days after such notice was received by the Claimant. The claim must state with particularity the determination desired by the Claimant. All other claims must be made within 180 days of the date on which the event that caused the claim to arise occurred. The claim must state with particularity the determination desired by the Claimant.

13.2 Notification of Decision . The Committee shall consider a Claimant’s claim within a reasonable time, and shall notify the Claimant in writing but not later than 90 days (180 days if the Committee determines special circumstances apply):

(a) That the Claimant’s requested determination has been made, and that the claim has been allowed in full; or

(b) That the Committee has reached a conclusion contrary, in whole or in part, to the Claimant’s requested determination, and such notice must set forth in a manner calculated to be understood by the Claimant:

(i) the specific reason(s) for the denial if the claim, or any part of it;

(ii) specific reference(s) to pertinent provisions of the Plan upon which such denial was based;

(iii) a description of any additional material or information necessary for the Claimant to perfect the claim, and an explanation of why such material or information is necessary; and

(iv) an explanation of the claim review procedure set forth in Section 15.3 below.

13.3 Review of a Denied Claim . Within 90 days after receiving a notice from the Committee that a claim has been denied, in whole or in part, a Claimant (or the Claimant’s duly authorized representative) may file with the Committee a written request for a review of the denial of the claim. Thereafter, the Claimant (or the Claimant’s duly authorized representative):

(a) may review pertinent documents;

(b) may submit written comments or other documents; and

(c) will be provided, upon request, reasonable access to, and copies of, all documents, records and other information relevant to the Claimant’s claim.

The Committee will provide a decision on review within 90 days following the filing, or 120 days if special circumstances exist.

 

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13.4 Decision on Review . The Committee shall render its decision on review promptly, and not later than 90 days after the filing of a written request for review of the denial, unless special circumstances require additional time, in which case the Committee’s decision must be rendered within 120 days after such date. Such decision must be written in a manner calculated to be understood by the Claimant, and it must contain:

(a) specific reasons for the decision;

(b) specific reference(s) to the pertinent Plan provisions upon which the decision was based; and

(c) such other matters as the Committee deems relevant.

13.5 Legal Action . A Claimant’s compliance with the foregoing provisions of this Article 13 is a mandatory prerequisite to a Claimant’s right to commence any arbitration proceeding with respect to any claim for benefits under this Plan.

13.6 Arbitration . Any claim or controversy which the parties are unable to resolve themselves, and which is not resolved through the claims procedure set forth in this Article 13, including any claim arising out of a Participant’s employment or the termination of that employment, and including any claim arising out of, connected with, or related to the formation, interpretation, performance, or breach of any provision of the Plan, and any claim or dispute as to whether a claim is subject to arbitration, shall be submitted to and resolved exclusively by expedited binding arbitration by a single arbitrator in accordance with the following procedures:

(a) In the event of a claim or controversy subject to this arbitration provision, the complaining party shall promptly send written notice to the other party identifying the matter in dispute and the proposed remedy. Following the giving of such notice, the parties shall meet and attempt in good faith to resolve the matter. In the event the parties are unable to resolve the matter within 21 days, the parties shall meet and attempt in good faith to select a single arbitrator acceptable to both parties. If a single arbitrator is not selected by mutual consent within 10 business days following the giving of the written notice of dispute, an arbitrator shall be selected from a list of nine persons each of whom shall be an attorney who is either engaged in the active practice of law or a recognized arbitrator and who, in either event, is experienced in serving as an arbitrator in disputes between employers and employees, which list shall be provided by the main San Francisco office of either JAMS, the American Arbitration Association (“AAA”) or the Federal Mediation and Conciliation Service. If, within three business days of the parties’ receipt of such list, the parties are unable to agree upon an arbitrator from the list, then the parties shall each strike names alternatively from the list, with the first to strike being determined by the flip of a coin. After each party has had four strikes, the remaining name on the list shall be the arbitrator. If such person is unable to serve for any reason, the parties shall repeat this process until an arbitrator is selected.

(b) Unless the parties agree otherwise, within 90 days of the selection of the arbitrator, a hearing shall be conducted before such arbitrator at a time and a place agreed upon by the parties. In the event the parties are unable to agree upon the time or place of the arbitration, the time and place shall be designated by the arbitrator after consultation with the parties. Within 30 days of the conclusion of the arbitration hearing, the arbitrator shall issue an award, accompanied by a written decision explaining the basis for the arbitrator’s award.

(c) In any arbitration hereunder, the Participant’s Participating Company shall pay all administrative fees of the arbitration and all fees of the arbitrator, except that the Participant or Beneficiary may, if he/she/it wishes, pay up to one-half of those amounts. Each party shall pay its own

 

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attorneys’ fees, costs, and expenses, unless the arbitrator orders otherwise. The prevailing party in such arbitration, as determined by the arbitrator, and in any enforcement or other court proceedings, shall be entitled, to the extent permitted by law, to reimbursement from the other party for all of the prevailing party’s costs (including but not limited to the arbitrator’s compensation), expenses, and attorneys’ fees. The arbitrator shall have no authority to add to or to modify the Plan, shall apply all applicable law, and shall have no lesser and no greater remedial authority than would a court of law resolving the same claim or controversy. The arbitrator shall, upon an appropriate motion, dismiss any claim without an evidentiary hearing if the party bringing the motion establishes that it would be entitled to summary judgment if the matter had been pursued in court litigation. The parties shall be entitled to discovery as follows. Each party may take no more than three depositions. The Participating Company may depose the Participant or Beneficiary plus two other witnesses, and Participant or Beneficiary may depose the Participating Company, within the meaning of Rule 30(b)(6) of the Federal Rules of Civil Procedure, plus two other witnesses. Each party may make such reasonable document discovery requests as are allowed in the discretion of the arbitrator.

(d) The decision of the arbitrator shall be final, binding, and non-appealable, and may be enforced as a final judgment in any court of competent jurisdiction.

(e) This arbitration provision of the Plan shall extend to claims against any parent, subsidiary, or affiliate of each party, and, when acting within such capacity, any officer, director, shareholder, Participant, Beneficiary, or agent of each party, or of any of the above, and shall apply as well to claims arising out of state and federal statutes and local ordinances as well as to claims arising under the common law or under this Plan.

(f) Notwithstanding the foregoing, and unless otherwise agreed between the parties, either party may, in an appropriate matter, apply to a court for provisional relief, including a temporary restraining order or preliminary injunction, on the ground that the arbitration award to which the applicant may be entitled may be rendered ineffectual without provisional relief.

(g) Any arbitration hereunder shall be conducted in accordance with the Federal Arbitration Act; provided, however, that, in the even of any inconsistency between the rules and procedures of the Act and the terms of the Plan, the terms of the Plan shall prevail.

(h) If any of the provisions of this Section 13.6 are determined to be unlawful or otherwise unenforceable, in whole or in part, such determination shall not affect the validity of the remainder of this Section 13.6, and this Section 13.6 shall be reformed to the extent necessary to carry out its provisions to the greatest extent possible and to insure that the resolution of all conflicts between the parties, including those arising out of statutory claims, shall be resolved by neutral, binding arbitration. If a court should find that the provisions of this Section 13.6 are not absolutely binding, then the parties intend any arbitration decision and award to be fully admissible in evidence in any subsequent action, given great weight by any finder of fact, and treated as determinative to the maximum extent permitted by law.

(i) The parties do not agree to arbitrate any putative class action or any other representative action. The parties agree to arbitrate only the claim(s) of a single Participant.

ARTICLE 14

TRUST

14.1 Establishment of Trust . The Company shall establish the Trust, and the Company shall transfer over to the Trust such assets, if any, as the Committee determines, from time to time and in its sole discretion, are appropriate.

 

11


14.2 Interrelationship of the Plan and the Trust . The provisions of the Plan shall govern the rights of a Participant to receive distributions pursuant to the Plan. The provisions of the Trust shall govern the rights of the Participant and the creditors of the Participating Companies to the assets transferred to the Trust. Each Participating Company shall at all times remain liable to carry out its obligations under the Plan with respect to the Participants who are or were its Employees. A Participating Company’s obligations under the Plan may be satisfied with Trust assets distributed pursuant to the terms of the Trust. Any such distribution shall reduce a Participating Company’s obligations under the Plan.

ARTICLE 15

MISCELLANEOUS

15.1 Unsecured General Creditor . Participants and their Beneficiaries, heirs, successors, and assigns shall have no legal or equitable right or interest in or claim to any property or assets of a Participating Company. Any and all of a Participating Company’s assets shall be, and remain, the general and unrestricted assets of the Participating Company. A Participating Company’s obligation under the Plan shall be merely that of an unfunded and unsecured promise to pay money in the future and the sole interest of a Participant or a Participant’s Beneficiary shall be as a general creditor of the Participating Company that employs or employed the Participant.

15.2 Participating Company’s Liability . A Participating Company’s liability for the payment of benefits shall be defined only by the Plan and shall be limited to the benefits under the Plan that are attributable to the Participant’s employment by the Participating Company. A Participating Company shall have no obligation to or with respect to a Participant under the Plan except as expressly provided in the Plan.

15.3 Non-Assignability . Neither a Participant nor any other person shall have any right to commute, sell, assign, transfer, pledge, anticipate, mortgage, or otherwise encumber, transfer, hypothecate, or convey in advance of actual receipt, the amounts, if any, payable hereunder, or any part thereof, which are, and all rights to which are expressly declared to be nonassignable and non-transferable. No part of the amounts payable shall, prior to actual payments be subject to seizure or sequestration for the payment of any debts, judgments, alimony, or separate maintenance owed by a Participant or any other person, nor be transferable by operation of law in the event of a Participant’s or any other person’s bankruptcy or insolvency.

15.4 Coordination with Other Benefits . The benefits provided for a Participant and Participant’s Beneficiary under the Plan are in addition to any other benefits available to such Participant under any other plan or program for employees of the Participant’s Participating Company. The Plan shall supplement and shall not supersede, modify, or amend any other such plan or program except as may otherwise be expressly provided.

15.5 Not a Contract of Employment . The terms and conditions of the Plan shall not be deemed to constitute a contract of employment between any Participating Company and the Participant. Nothing in the Plan shall be deemed to give a Participant the right to be retained in the employed of any Participating Company, or to interfere with the right of any Participating Company to discipline, demote, discharge or change the terms of employment at any time, with or without cause, of the Participant at any time.

15.6 Furnishing Information . A Participant or his or her Beneficiary will cooperate with the Committee by furnishing any and all information requested by the Committee and take such other actions as may be requested in order to facilitate the administration of the Plan and the payments of benefits hereunder, including but not limited to taking such physical examinations as the Committee may deem necessary.

 

12


15.7 Terms . Whenever any words are used herein in the singular or in the plural, they shall be construed as though they were used in the plural or the singular, as the case may be, in all cases where they would so apply. The masculine pronoun shall be deemed to include the feminine and vice versa , unless the context clearly indicates otherwise.

15.8 Captions . The captions of the articles, sections, and paragraphs of the Plan are for convenience only and shall not control or affect the meaning or construction of any of its provisions.

15.9 Governing Law . Subject to ERISA, the provisions of the Plan shall be construed and interpreted according to the laws of the State of California.

15.10 Notice . Any notice or filing required or permitted to be given to the Committee under the Plan shall be sufficient if in writing and hand-delivered, or sent by registered or certified mail to:

VISA USA

Employee Benefits Board

ATTN: PATRICIA VELARDE, PENSION SPECIALIST

900 Metro Center Blvd., M1 7B

Foster City, CA 94404

VISA INTERNATIONAL

Employee Benefits Board

ATTN: HUMAN RESOURCES

900 Metro Center Blvd. M7 5B

Foster City, CA 94404

Such notice shall be deemed given as of the date of delivery or, if delivery is made by mail, as of the date shown on the postmark on the receipt for registration or certification. Any notice or filing required or permitted to be given to a Participant under the Plan shall be sufficient if in writing and hand-delivered, or sent by, mail, to the last known address of the Participant.

15.11 Successors . The provisions of the Plan shall bind and inure to the benefit of the Participant’s Participating Company and its successors and assigns and the Participant, the Participant’s Beneficiaries, and their permitted successors and assigns.

15.12 Spouse’s Interest . A Participant’s Beneficiary designation shall be deemed automatically revoked if the Participant names a spouse as Beneficiary and the spouse dies. The interest in the benefits hereunder of a spouse of a Participant who has predeceased the Participant shall automatically pass to the Participant and shall not be transferable by such spouse in any manner, including but not limited to such spouse’s will.

15.13 Validity . In case any provision of the Plan shall be illegal or invalid for any reason, said illegality or invalidity shall not affect the remaining parts hereof, but the Plan shall be construed and enforced as if such illegal or invalid provision had never been inserted herein.

15.14 Incompetent . If the Committee determines in its discretion that a benefit under the Plan is to be paid to a minor, a person declared incompetent or to a person incapable of handling the disposition of that person’s property, the Committee may direct payment of such benefit to the guardian, legal representative, or person having the care and custody of such minor, incompetent, or incapable person. The Committee may require proof of minority, incompetency, incapacity, or guardianship, as it may deem appropriate prior to distribution of the benefit. Any payment of a benefit shall be a payment for the account of the Participant and the Participant’s Beneficiary, as the case may be, and shall be a complete discharge of any liability under the Plan for such payment amount.

 

13


15.15 Court Order . The Committee may authorize any payments directed by court order in any action in which the Plan or Committee has been named as a party.

15.16 Payment in the Event of Taxation . If, for any reason, all or any portion of a Participant’s benefit under the Plan becomes taxable to the Participant prior to receipt, the Participant may petition the Committee for a distribution of assets sufficient to meet the Participant’s tax liability (including additions to tax, penalties, and interest). Upon the grant of such a petition, which grant shall not be unreasonably withheld, a Participant’s Participating Company shall pay to the Participant an amount equal to that Participant’s federal, state, and local tax liability associated with such taxation (which amount shall not exceed the Participant’s Account Balances), which liability shall be measured by using that Participant’s then current highest federal, state, and local marginal tax rate, plus the rates or amounts for the applicable additions to tax, penalties, and interest. If the petition is granted, the tax liability payment shall be made within ninety days of the date when the Participant’s petition is granted. Such payment shall reduce the benefits to be paid under the Plan. In the event this Section 15.16 fails to meet the limitations or requirements of section 409A of the Code, then this Section 15.16 shall be deemed modified to the extent necessary to meet the limitations or requirements of section 409A of the Code.

15.17 Legal Fees to Enforce Rights after Change in Control . Each Company is aware that upon the occurrence of its Change in Control, the Board (which might then be composed of new members) might then cause or attempt to cause the Company or any successor to refuse to comply with its obligations under the Plan and might cause or attempt to cause the Company or any successor to institute, or may institute, litigation seeking to deny Participants the benefits intended under the Plan. Accordingly, if, following its Change in Control, it should appear to any Participant that the Company has failed to comply with any of its obligations under the Plan or any agreement hereunder or, if the Company or any other person takes any action to declare the Plan void or unenforceable or institutes any litigation or other legal action designed to deny, diminish or to recover from any Participant the benefits intended to be provided, then the Company irrevocably authorizes such Participant to retain counsel of his or her choice at the expense of the Company to represent such Participant in connection with the initiation or defense of any litigation or other legal action, whether by or against the Company or any director, officer or other person affiliated with the Company or any successor thereto in any jurisdiction.

 

14

Exhibit 10.12

JUDGMENT SHARING AGREEMENT AMONG

DEFENDANTS IN THE AMEX CASE

The undersigned parties to this Agreement, having all been named as defendants in American Express Travel Related Services Co., Inc. v. Visa U.S.A. Inc. et al. , No. 04-CV-0897 (S.D.N.Y.), seek through this Agreement to provide for the apportionment of certain costs and liabilities, as described herein, which they may incur jointly and/or severally in the event of an adverse judgment in this case. In consideration of the mutual covenants and agreements contained herein, the undersigned parties hereby agree as follows:

Definitions

 

A. “Affiliate” means an entity’s direct or indirect parents, subsidiaries, affiliates, predecessors, and successors. Provided, however, that for purposes of this Agreement, Visa U.S.A. will not be considered an Affiliate of any of its members and no member thereof will be considered an Affiliate of Visa U.S.A., and Visa International will not be considered an affiliate of Visa U.S.A.

 

B. “Agreement” means this Agreement.

 

C. “Bank Defendant” means a Signatory other than Visa U.S.A., Visa International, or MasterCard.

 

D. “Claimant” is a person asserting a Covered Claim in the Litigation.

 

E.

“Covered Claim” means any claim arising out of the Visa Rules or the MasterCard Rules now or hereafter asserted in the Litigation against any Signatory to this Agreement or Affiliate thereof; provided, however, that “Covered Claims” do not include claims arising solely out of acts or omissions that take place after the date of a Visa Equity Event, but do include damages

 

1


 

claimed to accrue after the date of a Visa Equity Event as an alleged result of acts or omissions that took place before such date.

 

F. “Final Judgment” means that portion of a judgment for monetary relief of any kind, including any award of compensatory, treble, or other damages and interest, court costs, attorneys’ fees, or expenses, entered on a Covered Claim by a court on the basis of trial, summary judgment, judgment as a matter of law, or any other basis, which (a) is immediately enforceable and has not been stayed pending appeal or (b) becomes final after exhaustion of all appeals or other judicial review or expiration of the time to obtain further judicial review. For purposes of this Agreement, the Final Judgment shall be the amount of damages awarded by a court or jury prior to offset or reduction on account of settlement payments by MasterCard or settlement payments by Signatories that do not comply with the provisions of Paragraph 7 of this Agreement.

 

G. “Litigation” means American Express Travel Related Services Co., Inc. v. Visa U.S.A. Inc. et al. , No. 04-CV-0897 (S.D.N.Y.).

 

H. “MasterCard” refers collectively to MasterCard International, Inc., and MasterCard Incorporated.

 

I. **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

2


J. “MasterCard Rules” refers to MasterCard’s rules, policies, practices, dedication or other agreements, and procedures relating to the ability of MasterCard members to issue American Express Payment Cards, including MasterCard’s Competitive Programs Policy.

 

K. “Payment Cards” means Visa- or MasterCard-branded credit or charge cards issued to U.S. cardholders.

 

L. “Period in Suit” means the period beginning on the date on which the court or jury determines that American Express began to accrue damages not barred by the statute of limitations and ending on the date of the Final Judgment.

 

M. “Relevant Payment Card Volume” means the dollar value of transactions charged to Payment Cards during the Period in Suit.

 

N. “Settling Signatory” means a Signatory that settles claims asserted against it in the Litigation.

 

O. “Signatory” refers to each of the undersigned entities that have executed this Agreement.

 

P. “Visa Equity Event” refers to any event by reason of which a party other than a Visa U.S.A. issuing bank becomes the actual or beneficial owner of 10% or more of the equity or voting rights of Visa U.S.A.

 

Q. “Visa International” refers to Visa International Service Association.

 

R. “Visa Rules” refers to Visa U.S.A.’s and Visa International’s rules, policies, practices, dedication or other agreements, and procedures relating to the ability of Visa members to issue American Express Payment Cards, including Visa’s By-Law 2.10(e).

 

3


S. “Visa U.S.A.” refers to Visa U.S.A. Inc.

In the event of a Final Judgment against one or more Signatories, the undersigned parties agree as follows:

Allocation of Final Judgment Between Visa Rules and MasterCard Rules

 

1. **

 

2. The “Visa Share” of a Final Judgment shall be calculated as set forth in this Paragraph 2:

 

  (a) **

 

  (b) **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

4


  (c) **

 

  (d) The “MasterCard Share” of a Final Judgment shall be that portion of a Final Judgment that is not the Visa Share.

 

  (e) **

 

3. **

 

  (a) **

 

  (b) **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

5


Sharing of Potential Liability

 

4. Subject to paragraph 7 below, each Signatory shall pay the following percentage multiplied by the total amount of the Visa Share of a Final Judgment that a Claimant collects from one or more Signatories:

 

  (a) Each Bank Defendant will pay based upon a percentage equal to the percentage of dividends it would be entitled to receive under the formula established in Section 11.01 of the Visa U.S.A. By-Laws for the distribution of dividends, viz in proportion to that Signatory’s share of all service fees based on volume, check guarantee accounts, Gold Card accounts, and/or Electron card accounts paid to Visa U.S.A. by all Charter Members or Non-Charter Members with debit Card sales volume (as such terms are defined in the Visa By-Laws) from the date of the incorporation of Visa U.S.A. to December 31 of the year prior to the earlier of (i) the entry of the Final Judgment by the District Court, or (ii) a Visa Equity Event (such percentage to be deemed the Signatory’s “Sharing Percentage”).

 

6


  (b) Visa U.S.A. will pay based upon the remaining percentage not accounted for by Bank Defendants (such percentage to be deemed Visa U.S.A.’s “Sharing Percentage”).

 

  (c) **

 

5. If a Signatory makes judgment payments to Claimant and/or sharing payments to other Signatories that exceed its Sharing Percentage multiplied by the total amount of the Visa Share of a Final Judgment collected from Signatories (an “Excess Payment,” and such Signatory an “Overpaying Signatory”), then the other Signatories will reimburse the Overpaying Signatory to the extent of its Excess Payments. The Overpaying Signatory’s right to reimbursement for its Excess Payments shall be enforceable against other Signatories in a proceeding for contribution or indemnity; provided, however, that no Signatory shall be required to make payments (net of funds received from other Signatories pursuant to this Agreement) that exceed its Sharing Percentage multiplied by the total amount of the Visa Share collected from Signatories. A Signatory may make demand for payment pursuant to this paragraph at any time after making an Excess Payment. Signatories shall pay any proper claim for contribution, indemnity, or reimbursement under this paragraph within 21 days of demand.

 

6. Nothing in this Agreement shall require any Signatory to share in any portion of a Final Judgment that is executed against any corporation, partnership, company, person, or other entity that is not a Signatory.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

7


7. **

 

  (a) **

 

  (b) **

 

  (c) **

 

  (d) **

 

8. The Signatories agree and acknowledge that it is their shared intent that no Signatory other than Visa U.S.A. shall have any responsibility to pay, whether directly or indirectly, any portion of Visa U.S.A.’s Sharing Percentage multiplied

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

8


 

by the Visa Share of any Final Judgment, and that Visa U.S.A. shall recover its Sharing Percentage of the Visa Share from Visa members that are not Signatories. Visa agrees that it will use reasonable efforts, including the reasonable use of litigation, to enforce its rights pursuant to Section 2.05 of the Visa U.S.A. By-Laws and/or any other rights it may have to obtain funding, through indemnification or otherwise, of its Sharing Percentage of the Visa Share from Visa members other than the Signatories.

 

9.

This Agreement is in lieu of any other rights of contribution, indemnity, reimbursement, or sharing, or any other claims, suits, or causes of action, among or between the Signatories, with respect to the Visa Share of the Final Judgment enforced against a Signatory, including without limitation any rights under Visa U.S.A. By-Law 2.05, any other provision of Visa U.S.A.’s rules, by-laws, and/or operating regulations, and any rights that would otherwise exist under contracts among or between Signatories executed prior to the effective date of this Agreement. All Signatories agree that payments made by the Bank Defendants under this Agreement (including settlement payments made in accordance with the requirements of paragraph 7, but not any other settlement payments) shall be in lieu of any obligation that any Bank Defendant now has or might otherwise have in the future with respect to the Visa Share of the Final Judgment enforced against a Signatory. All Signatories further agree that payments that completely satisfy a Bank Defendant’s obligations under this Agreement shall fully satisfy any obligation that any Bank Defendant now has or might otherwise have in the future with respect to the Visa Share of the Final Judgment enforced against a

 

9


 

Signatory. For the avoidance of doubt, any obligations that Visa U.S.A. might be determined to have to Visa International as a direct or indirect result of a Final Judgment in this case will not be considered a Visa Share of a Final Judgment collected from Signatories to this Agreement, and nothing herein shall limit any rights that Visa U.S.A. may have to seek indemnification under its rules, by-laws, operating regulations, or otherwise in connection with any obligations owed by Visa U.S.A. to Visa International.

 

10. Each bank holding corporation that is a Signatory hereto hereby guarantees payment and performance by its Affiliates that are Signatories hereto of its Affiliate Signatories’ obligations under this Agreement.

Change in Visa U.S.A. Ownership Structure

 

11. If a Visa Equity Event takes place at any time after the effective date of this Agreement and before payment in full of a Final Judgment, the Signatories will modify this Agreement to reflect any actual or implicit contributions made by any Signatory towards the satisfaction or funding of Visa U.S.A.’s potential liabilities in the Litigation in the course of such change in Visa U.S.A’s corporate structure. If the Signatories are unable to agree on an appropriate modification within 90 days of the effective date of the reorganization, any Signatory may refer the matter to an arbitrator pursuant to paragraph 22.

No Third Party Benefit

 

12.

This Agreement is made and shall be binding on and inure solely to the benefit of the Signatories and their respective successors or permitted assigns but otherwise confers no rights or defenses upon any non-Signatory, including but not limited to

 

10


 

a Claimant or any non-Signatory defendant in the Litigation. A Signatory may not assign any of its obligations under this Agreement to another person or entity without the written consent of each other Signatory. Subject to the foregoing:

 

  (a) this Agreement and all the terms and provisions hereof shall be binding upon and shall inure to the benefit of the Signatories hereto and their respective permitted successors and assigns; and

 

  (b) each Signatory shall require any entity(ies) that, as a result of any merger, purchase of assets, reorganization or other transaction, acquires or succeeds to all or substantially all of the business or assets of such Signatory to assume the obligations of such Signatory under this Agreement pursuant to a written assumption agreement in form and substance reasonably satisfactory to the other Signatories.

Overturned, Modified, or New Judgment

 

13. If (a) a Final Judgment is modified at any time after it becomes a Final Judgment and, as so modified (the “Modified Judgment”), becomes final after exhaustion of all appeals or other judicial review or expiration of the time to obtain further judicial review, or (b) after a Final Judgment is vacated or overturned, a new Final Judgment (“New Judgment”) is subsequently entered, then the sharing obligations of each Signatory shall be recalculated under the terms of this Agreement to reflect the Modified Judgment or New Judgment, as applicable.

Repayment

 

14.

If a Claimant received payment from a Signatory based on a claim asserted in the Litigation and the Claimant is no longer entitled to some or all of that payment as

 

11


 

a result of the reversal, vacatur, or modification of a Final Judgment (an “Overpayment”), and if a Signatory later succeeds in recovering the Overpayment in whole or in part, such recovery (including any interest recovered) shall be taken into account for purposes of determining the sharing, indemnity, and contribution obligations arising under this Agreement. Unless and until an Overpayment is recovered by a Signatory, however, the Overpayment shall be treated as a payment towards the satisfaction of a Final Judgment for purposes of this Agreement, provided that the Overpayment was made in satisfaction or partial satisfaction of what was, at the time the payment was made, a Final Judgment as defined by this Agreement.

No Admission of Liability

 

15. Nothing contained herein is intended to be, nor shall be deemed to be, an admission of any liability to anyone or an admission of the existence of facts upon which liability could be based other than to the Signatories pursuant to the terms of this Agreement.

Governing Law

 

16. This Agreement shall be governed by and interpreted in accordance with the laws of the State of Delaware, without regard to its conflicts of law principles. All Signatories hereby agree that this Agreement is consistent with public policy.

Confidentiality

 

17.

No Signatory shall divulge any of the terms of this Agreement to a third party except as is reasonably required (a) to enable such Signatory’s directors, officers, employees, auditors and attorneys to carry out their responsibilities hereunder, (b)

 

12


 

to comply with the requirements of applicable law or rule, or with a court order or regulatory examination, investigation, or request (including, without limitation, any examination, action, or request of the Office of the Comptroller of the Currency or the Board of Governors of the Federal Reserve System), (c) to comply with the requirements of any stock exchange or other self-regulatory organization as that term is defined at 15 U.S.C. § 78c(a)(26), or (d) to prosecute or defend an action arising out of this Agreement.

Joint Authorship

 

18. This Agreement shall be treated as though it were jointly drafted by all Signatories, and any ambiguities shall not be construed for or against any Signatory on the basis of authorship.

Integration

 

19. This Agreement constitutes the entire and only agreement among the undersigned parties with respect to the subjects addressed herein, and any representation, promise, or condition in connection therewith shall not be binding upon any of the Signatories, except to the extent set forth herein. The Agreement shall not be amended or modified except by a written amendment executed by an authorized representative of each of the Signatories.

Execution in Counterparts

 

20. This Agreement may be executed in multiple counterparts, each of which shall be deemed to be an original, and all such counterparts shall constitute but one instrument.

 

13


Effective Date

 

21. This Agreement shall be effective beginning on the date on which all of the entities listed below have executed the Agreement.

Dispute Resolution

 

22. Any dispute arising out of, referring, or relating to this Agreement, including but not limited to a dispute relating to the breach, enforceability, interpretation, application, or scope of any aspect of this Agreement (including, without limitation, a dispute relating to the breach, enforceability, interpretation, application, or scope of any aspect of this arbitration clause), or a dispute referring or relating to the amount of any payment obligation created by this Agreement, shall be finally resolved by arbitration in accordance with the Center for Public Resources (“CPR”) Rules for Non-Administered Arbitration in effect on the date of this Agreement, by one independent and impartial arbitrator to be agreed upon by the disputants or, in the absence of such an agreement, appointed by the CPR. The arbitration shall be governed by the Federal Arbitration Act, 9 U.S.C. §§1–16, and judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction thereof. The place of arbitration shall be New York, New York, unless otherwise agreed by the parties to the arbitration.

 

23.

In the event of a dispute about the existence or amount of a payment obligation created under this Agreement, the Arbitrator shall award the prevailing party its reasonable attorneys’ fees and costs. In addition, if the Arbitrator finds that a Signatory or its Affiliate underpaid or declined to pay a sum that it was obliged to pay another Signatory under the terms of this Agreement, the Arbitrator shall

 

14


 

award that other Signatory pre-Award interest at the prime rate as published in the Wall Street Journal on the date that the unpaid or underpaid payment was due, running from the date that the unpaid amount was required to be paid under this Agreement.

No Waiver

 

24. Failure to insist on compliance with any term or provision contained in this Agreement shall not be deemed a waiver of that term or provision, nor shall any waiver or relinquishment of any right or power contained in this Agreement at any one time or more times be deemed a waiver or relinquishment of any right or power at any other time or times.

Severability

 

25. The provisions of this Agreement are severable, and if any provision of this Agreement is determined by a court or arbitrator of competent jurisdiction or agreed by the Parties to be invalid, void or unenforceable, this shall not affect the validity or enforceability of the remainder of this Agreement or any other provision, and this Agreement may be enforced as if any such invalid, void or unenforceable provision were stricken.

References to Visa U.S.A. By-Laws and Operating Regulations

 

26. All references in this Agreement to the Visa U.S.A. By-Laws or Operating Regulations are to the By-Laws and Operating Regulations in effect as of the date hereof. The current version of Visa By-Laws 2.05 and 11.01 is attached hereto.

 

15


Further Actions

 

27. Each of the Signatories hereto agrees to take any and all actions reasonably necessary in order to effectuate the intent, and to carry out the provisions, of this Agreement.

Authority to Sign

 

28. Each of the undersigned individuals signs on behalf of, and represents and warrants that he or she has the authority and authorization to sign on behalf of, the corporations, banks, companies, or entities identified immediately above his or her signature.

 

29. Each Signatory represents and warrants that it has had an opportunity to seek and has sought independent legal advice from attorneys of its choice and other advice from such accountants and other professionals as it deems appropriate, in each case with respect to the advisability of executing this Agreement, and such Signatory has carefully read this Agreement and has made such investigation of the facts pertaining to this Agreement as it deems necessary.

Additional Signatories

 

30. This Agreement may be amended to include additional signatories only if each Signatory to this agreement consents in writing.

 

16


IN WITNESS WHEREOF, the undersigned parties have caused the execution of this Agreement.

 

Capital One F.S.B., Capital One Bank

and Capital One Financial Corp.

By:  

/s/    R ICHARD D. F AIRBANK

  Richard Fairbank
  Chief Executive Officer
  Dated: May   , 2006
Chase Bank USA, N.A.
By:  

/s/    R ICHARD S REDNICKI

  Richard Srednicki
  Chief Executive Officer
  Dated: May 4, 2006
JPMorgan Chase & Co.
By:  

/s/    J OAN G UGGENHEÏMER

  Executive Vice President and General Counsel
  Dated: May 4, 2006

New American Capital, Inc. and

Washington Mutual Bank

By:  

/s/    F AY L. C HAPMAN

  Fay L. Chapman
  Senior Executive Vice President
  Dated: May 15, 2006

 

17


U.S. Bank, N.A. and U.S. Bancorp
By:  

/s/    L EE R. M ITAU

  Lee R. Mitau
  Executive Vice President and General Counsel
  U.S. Bancorp
  Date: May     , 2006

 

Visa U.S.A. Inc.

By:

 

/s/    J OSHUA F LOUM

 

Joshua Floum

 

General Counsel

 

Dated: May 8, 2006

Wells Fargo & Co.

Wells Fargo Bank N.A.

By:

 

/s/    M ICHAEL R. J AMES

  Michael R. James
  Executive Vice President
  Dated: May 11. 2006

 

18

Exhibit 10.13

INTERCHANGE JUDGMENT SHARING AGREEMENT

WHEREAS, this Interchange Judgment Sharing Agreement (“ Agreement “) applies to the cases in the Interchange Litigation as those cases are identified in Schedule A to the Loss Sharing Agreement, dated as of June 12, 2007, among Visa Inc., a Delaware corporation (“ Visa Inc. ,” and the other parties thereto);

WHEREAS the undersigned parties (the “ Signatories ”) have been or may be named as defendants in one or more cases in the Interchange Litigation;

WHEREAS, the plaintiffs in the Interchange Litigation (the “ Claimants “) have set forth claims based on (i) certain rules, policies, practices, procedures, and activities of MasterCard International Inc. and MasterCard Incorporated (collectively, “ MasterCard ”); (ii) certain rules, policies, practices, procedures, and activities of Visa U.S.A. Inc. (“ Visa USA “) and Visa International Service Association (“ Visa International “) (collectively, “ Visa “); and (iii) the activities of the members of Visa and MasterCard as they relate to the foregoing rules, policies, practices, procedures and activities (“ Visa Conduct “ and “ MasterCard Conduct “ respectively);

WHEREAS the Signatories seek to apportion certain potential liabilities that may be incurred jointly and/or severally in the event of adverse judgments in or settlements in the Interchange Litigation;

NOW, THEREFORE, intending to be bound, and in consideration of the mutual covenants and agreements contained herein, the Signatories hereby agree, as of this 12th day of June, 2007 (the “ Effective Date “), as follows:

 

  1. Division of Final Judgment into Visa and MasterCard Portions .

 

  (a) For purposes of this Agreement, “ Final Judgment “ refers to a monetary judgment (including any award of compensatory, treble, or other damages and interest, court costs, attorneys’ fees, or expenses) entered by a court upon the conclusion of a trial, summary judgment proceedings, or any other procedural vehicle that enables a court to enter final judgment on Claimants’ claims, which judgment (a) is immediately enforceable and has not been stayed pending appeal or (b) becomes final after exhaustion of all appeals or other judicial review or expiration of the time to obtain further judicial review.

 

  (b) For purposes of this Agreement, the amount of any Final Judgment shall be the amount of damages awarded by a court or jury before any offset or reduction by operation of law on account of settlement payments by any defendant that do not comply with the provisions of Paragraph 5 of this Agreement.


  (c) Any Final Judgment in the Interchange Litigation shall be divided into (i) a “ Visa Portion ,“ which shall be **, and (ii) a “ MasterCard Portion ,“ which shall be **.

 

  (d) For the purposes of this Agreement, **.

2. Calculation of Each Signatory’s Payment Obligation . Upon a Final Judgment in any case that is included within the Interchange Litigation, and subject to paragraphs 4 and 5 of this Agreement, each Signatory that is or at any time has been a defendant in such a case is obligated to make payments to be calculated as follows:

 

  (a) Each Signatory shall have a “ Payment Share “ that equals the sum of its Visa Share and its MasterCard Share as calculated in this paragraph.

 

  (i) The “ Visa Share “ of a Signatory other than Visa USA, Visa International or MasterCard, together with any of such Signatory’s affiliate(s) (including the Signatory’s direct or indirect parents, subsidiaries, affiliates, predecessors, and successors) that also is/are a defendant(s) in the Interchange Litigation (collectively a “ Bank Defendant “), shall equal **.

 

  (ii) Subject to the provisions of paragraph 8 of this Agreement, the Visa Share of Visa International shall equal zero.

 

  (iii) The Visa Share of Visa USA shall equal **.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

2


  (iv) The “ MasterCard Share “ of a Bank Defendant shall be calculated by **.

 

  (v) The MasterCard Share of Visa USA shall equal zero.

 

  (vi) Subject to the provisions of paragraph 8 of this Agreement, the MasterCard Share of Visa International shall equal zero.

 

  (b) **

3. Payment Mechanism . Subject to paragraphs 4 and 5 of this Agreement, within seven days after a Final Judgment, each Signatory hereto shall cause the amount of its Payment Share as calculated in accordance with paragraph 2 hereof to be paid, by wire transfer, into a segregated escrow account (the “ Payment Account “) to be established for the receipt of such funds from the Signatories hereto and for the payment of the amount of the Final Judgment to be paid by Signatories to Claimants. Payment shall be made pursuant to this paragraph notwithstanding the possibility that such payments may later be reimbursed pursuant to the terms of paragraph 7 of this Agreement and Section 3(b)(iv) of the Loss Sharing Agreement. From and after the IPO Date (as such term is defined in the Global Restructuring Agreement), some or all of the Payment Share of Visa Inc., Visa International and/or Visa USA shall be paid pursuant to, and in such amounts as reflect the restrictions stated in, the provisions of Section 3(b) of the Loss Sharing Agreement.

4. Non-liability of Signatories Under Certain Circumstances . Notwithstanding any provision in this Agreement to the contrary, if a Final Judgment is entered in favor of a Signatory after trial, summary judgment, or in any other manner other than pursuant to a settlement to the effect that the Signatory is not liable to Claimants, then the Signatory shall have no obligation under this Agreement with respect to those claims by such Claimants as to which Final Judgment was entered in favor of the Signatory.

5. **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

3


6. Effect on Other Potential Claims as Between the Signatories . Certain other potential claims between Signatories as to liability arising as a result of the Interchange Litigation are extinguished by this Agreement, as set forth below.

 

  (a) This Agreement is in lieu of any other rights of contribution, indemnity, assessment, reimbursement, or sharing, including, without limitation, (i) any rights that Visa International and Visa USA might otherwise have under any By-Laws, Operating Regulations, contracts, (other than the Transaction Documents (but excluding the by-laws of Visa USA)), or any other source, to seek indemnity or contribution from a Bank Defendant in connection with the Interchange Litigation, and (ii) any other claims, suits, or causes of action, among or between the Signatories (including the Signatories’ direct or indirect parents, Subsidiaries, predecessors and successors) in connection with the Interchange Litigation.

 

  (b) Visa USA will use all commercially reasonable efforts, including the commercially reasonable use of litigation, to enforce whatever rights it may have to obtain funding, through indemnification or otherwise, from non-signatories hereto for any liabilities it incurs, directly or indirectly, in connection with the Interchange Litigation.

7. Coordination with other Visa Litigation Funding Mechanisms . Visa Inc., Visa International, Visa USA and certain members have, through various agreements agreed to a litigation funding mechanism based upon an escrow of proceeds of the IPO and, if necessary, an offering of additional shares of Visa Inc. Common Stock (collectively, a “ Visa Litigation Funding Mechanism “). It is the intent of Visa Inc., Visa International and Visa USA and of the Bank Defendants that the total liability of a Bank Defendant with respect to the Visa Portion of a Final Judgment shall be limited to its Visa Share as defined in paragraph 2(a)(i) of this Agreement. In the event that any Bank Defendant makes any Visa Share payment pursuant to this Agreement, it shall be entitled to the

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

4


reimbursement of some or all of such payment pursuant to the provisions of Sections 3(b)(vi) and 3(b)(vii) of the Loss Sharing Agreement.

8. Participation of Visa International in Judgment Sharing Conditioned Upon the Visa Global Restructuring . The participation of Visa International in this Agreement shall be conditioned upon the occurrence of the Restructuring Closing (as such term is defined in the Global Restructuring Agreement), pursuant to which, on the terms and subject to the conditions contained therein, Visa USA and Visa International shall become Subsidiaries of Visa Inc. Until the occurrence of the Restructuring Closing, this Agreement shall be null and void with respect to Visa International, and no Signatory shall have any obligation to Visa International pursuant to this Agreement.

9. No Third Party Benefit . This Agreement is made and shall be binding on and inure solely to the benefit of the Signatories, Visa Inc., and their respective successors or permitted assigns, but otherwise confers no rights or defenses upon any non-Signatory. A Signatory may not assign any of its obligations under this Agreement to another person or entity without the written consent of each other Signatory; provided , however , that

 

  (a) Visa USA and Visa International may assign their rights and obligations to Visa Inc. without such consent; and

 

  (b) any Signatory other than Visa USA or Visa International may assign its rights and obligations without such consent to any entity(ies) that, as a result of any merger, purchase of assets, reorganization or other transaction, acquires or succeeds to all or substantially all of the business or assets of such Signatory.

10. Effect of Overturned, Modified, or New Judgment . If (i) a Final Judgment is modified at any time after it becomes a Final Judgment and, as so modified (the “ Modified Judgment “), becomes final after exhaustion of all appeals or other judicial review or expiration of the time to obtain further judicial review, or (ii) after a Final Judgment is vacated or overturned, a new Final Judgment (“ New Judgment “) is subsequently entered, then the sharing obligations of each Signatory shall be recalculated under the terms of this Agreement to reflect the Modified Judgment or New Judgment, as applicable.

11. Repayment as a Result of Reversal, Vacatur, or Modification of a Final Judgment . If a Claimant received payment from a Signatory based on a claim asserted in the Interchange Litigation and the Claimant is no longer entitled to some or all of that payment as a result of the reversal, vacatur or modification of a Final Judgment (an “ Undue Payment “), and if a Signatory later succeeds in recovering the Undue Payment in whole or in part, such recovery (including any interest recovered) shall be taken into account for purposes of determining the sharing, indemnity and contribution obligations arising under this Agreement. Unless and until an Undue Payment is recovered by a Signatory, however, the Undue Payment shall be treated as a payment towards the satisfaction of a Final Judgment for purposes of this Agreement, provided that the Undue Payment was made in satisfaction or partial satisfaction of what was, at the time the payment was made, a Final Judgment as defined by this Agreement.

 

5


12. Global Settlement to be Shared Based upon Judgment Sharing Formulas . In the event of a settlement of any action in the Interchange Litigation by all Signatories that are defendants in such action at the time of the settlement, the total value of the monetary portion of the settlement agreed to be paid in settlement of such action by the settling Signatories to such Claimants shall be allocated for payment among such settling defendants as if it were a Final Judgment the entirety of which was subject to sharing pursuant to this Agreement. For the avoidance of doubt, a settlement of any action in the Interchange Litigation by less than all Signatories that are defendants in such action at the time of the settlement shall not be subject to the provisions of this paragraph.

13. No Admission of Liability . Nothing contained herein is intended to be, nor shall be deemed to be, an admission of any liability to anyone or an admission of the existence of facts upon which liability could be based other than to the Signatories pursuant to the terms of this Agreement.

14. Governing Law . This Agreement shall be governed by and construed in accordance with the laws of the State of New York applicable to contracts entered into and to be performed entirely within the State of New York. All Signatories hereby agree that this Agreement is consistent with public policy and hereby covenant and agree not to make any assertion to the contrary.

15. Confidentiality . No Signatory shall divulge any of the terms of this Agreement to a third party except as is reasonably required (a) to enable such Signatory’s directors, officers, employees, auditors and attorneys to carry out their responsibilities hereunder, (b) to comply with the requirements of applicable law or rule, or with a court order or regulatory examination, investigation or request (including, without limitation, any examination, action, or request of the Office of the Comptroller of the Currency or the Board of Governors of the Federal Reserve System), (c) to comply with the requirements of any stock exchange or other self-regulatory organization as that term is defined at 15 U.S.C. § 78c(a)(26), or (d) to prosecute or defend an action arising out of this Agreement.

16. Joint Authorship . This Agreement shall be treated as though it was jointly drafted by all Signatories, and any ambiguities shall not be construed for or against any Signatory on the basis of authorship.

17. Entire Agreement . This Agreement and, if applicable, the Loss Sharing Agreement, the Amended and Restated Certificate of Incorporation of Visa USA, the Restated Visa Inc. Certificate of Incorporation, the Global Restructuring Agreement, and the Escrow Agreement, constitute the entire and only agreements among the undersigned parties with respect to the subjects addressed herein, and any representation, promise, or condition in connection therewith shall not be binding upon any of the Signatories, except to the extent set forth herein or therein, as applicable. This Agreement shall not be amended or modified except by a written amendment executed by an authorized representative of each of the Signatories.

 

6


18. Execution in Counterparts . This Agreement may be executed in multiple counterparts, each of which shall be deemed to be an original, and all such counterparts shall constitute but one instrument.

19. Effective Date . Subject to the provisions of paragraph 8, this Agreement shall be effective beginning on the Effective Date.

12. Disputes to be Arbitrated . Any dispute arising out of or relating to this Agreement, including but not limited to a dispute relating to the breach, enforceability, interpretation, application, or scope of any aspect of this Agreement (including, without limitation, a dispute relating to the breach, enforceability, interpretation, application, or scope of any aspect of this arbitration clause), or a dispute referring or relating to the amount of any payment obligation created by this Agreement, shall be finally resolved by arbitration in accordance with the Center for Public Resources (“ CPR ”) Rules for Non-Administered Arbitration in effect on the date of this Agreement, by one independent and impartial arbitrator to be agreed upon by the disputants or, in the absence of such an agreement, appointed by the CPR. The arbitration shall be governed by the Federal Arbitration Act, 9 U.S.C. §§1–16, and judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction thereof. The place of arbitration shall be New York, New York, unless otherwise agreed by the parties to the arbitration.

21. Remedies in Arbitration . In the event of a dispute about the existence or amount of a payment obligation created under this Agreement, the Arbitrator shall award the prevailing party its reasonable attorneys’ fees and costs. In addition, if the Arbitrator finds that a Signatory or its affiliate underpaid or declined to pay a sum that it was obliged to pay another Signatory under the terms of this Agreement, the Arbitrator shall award that other Signatory pre-Award interest at the prime rate as published in the Wall Street Journal on the date that the unpaid or underpaid payment was due (or, if the actual cost of replacement funds was greater than the prime rate, the prevailing party’s actual cost of replacement funds), running from the date that the unpaid amount was required to be paid under this Agreement.

22. No Waiver . Failure to insist on compliance with any term or provision contained in this Agreement shall not be deemed a waiver of that term or provision, nor shall any waiver or relinquishment of any right or power contained in this Agreement at any one time or more times be deemed a waiver or relinquishment of any right or power at any other time or times.

23. Severability . The provisions of this Agreement are severable, and if any provision of this Agreement is determined by a court or arbitrator of competent jurisdiction or agreed by the Parties to be invalid, void or unenforceable, this shall not affect the validity or enforceability of the remainder of this Agreement or any other provision, and this Agreement may be enforced as if any such invalid, void or unenforceable provision were stricken.

 

7


24. Further Actions . Each party hereto agrees to take any and all actions reasonably necessary in order to effectuate the intent, and to carry out the provisions, of this Agreement, including without limitation negotiating in good faith to conform this Agreement as necessary to accomplish its purposes following any reorganization of Visa. Without limiting the foregoing, at the request of Visa Inc. each party to this Agreement shall reaffirm in writing its obligations hereunder upon or immediately prior to the consummation of the IPO of Visa Inc., provided that the failure of any party hereunder to so reaffirm its obligation shall not affect the obligation of such party or the obligations of any other party to this Agreement hereunder.

25. Authority of Signatory . Each of the undersigned individuals signs on behalf of, and represents and warrants that he or she has the authority and authorization to sign on behalf of, the corporations, banks, companies, or entities identified immediately above his or her signature.

26. Signatory’s Opportunity to Obtain Legal Advice . Each Signatory represents and warrants that it has had an opportunity to seek and has sought independent legal advice from attorneys of its choice and other advice from such accountants and other professionals as it deems appropriate, in each case with respect to the advisability of executing this Agreement, and such Signatory has carefully read this Agreement and has made such investigation of the facts pertaining to this Agreement as it deems necessary.

27. Additional Signatories . (a) Should Visa Inc. be named, added or substituted by amendment as a defendant in any case that is now or in the future included in the Interchange Litigation, Visa Inc. shall, automatically and without any other action to be taken by any other Signatory hereto, become a Signatory to this Agreement upon the delivery by Visa Inc. to each other Signatory of a written agreement to be bound by all of the provisions of this Agreement that apply to or in respect of Visa International (including, for the avoidance of doubt, the obligations and rights of Visa International in respect of the MasterCard Portion of the Final Judgment), except to the extent that any claims against Visa Inc. relate to (i) any conduct of Visa Inc. after the Restructuring Closing Date (other than the Restructuring or the IPO) or (ii) any conduct of Visa Inc. other than the Restructuring, the IPO, or a mere continuation of conduct that as of the date of this Agreement is alleged in In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation , 1:05-md-01720-JG-JO (E.D.N.Y.) (“MDL 1720”).

(b) This Agreement may otherwise be amended to include additional Signatories only if each Signatory to this Agreement consents in writing.

28. Effect of More Favorable Agreement . Each of Visa International and Visa USA hereby represents and warrants to each Signatory as of the date hereof that, except for this Agreement, the Loss Sharing Agreement, and the Escrow Agreement, and except for the related provisions of the constituent documents of Visa Inc., Visa International or Visa USA (as such constituent documents may be amended pursuant to the terms of the Global Restructuring Agreement), none of Visa International or Visa USA is a party as of the date hereof to any Contract with any other Person with respect to the sharing of any Final Judgment in the Interchange Litigation or global settlement in the Interchange Litigation

 

8


within the scope of paragraph 12 of this Agreement. In the event that at any time after the date hereof Visa USA, Visa Inc. or Visa International enters into any Contract with any member of Visa USA relating to such member’s obligations with respect to the Interchange Litigation on terms that are more favorable, in the aggregate, than the terms contained in this Agreement (any such Contract, an “Alternative Judgment Sharing Agreement”), then Visa USA or Visa Inc. shall disclose the existence and terms of such Alternative Judgment Sharing Agreement to all Signatories within five (5) days after entering into such Alternative Judgment Sharing Agreement and shall offer to each Signatory the right to substitute the terms of the Alternative Judgment Sharing Agreement for the terms of this Agreement, or shall offer to enter into an amendment to this Agreement in order to provide each Signatory with the benefit of any more favorable terms contained in such Alternative Judgment Sharing Agreement.

IN WITNESS WHEREOF, the undersigned parties have caused the execution of this Agreement.

Bank of America, N.A.,

MBNA America (Delaware),

BA Merchant Services LLC (f/k/a National Processing, Inc.),

FIA Card Services N.A. (f/k/a Bank of America, N.A. (USA) and MBNA America Bank, N.A.),

Bank of America Corporation, and

NB Holdings Corporation

 

 

By:

 

 

 

Name:

 
 

Title:

 
 

Dated:

 

Chase Bank USA, N.A.,

 

  By:  

 

  Name:  
  Title:  
  Dated:  

 

9


  First National Bank of Omaha
  By:  

 

  Name:  
  Title:  
  Dated:  
  JPMorgan Chase & Co.,
  By:  

 

  Name:  
  Title:  
  Dated:  
 

National City Bank, successor by merger to

National City Bank of Kentucky

  By:  

 

  Name:  
  Title:  
  Dated:  
  National City Corporation
  By:  

 

  Name:  
  Title:  
  Dated:  
 

Providian National Bank,

Providian Financial Corporation, and

Washington Mutual, Inc.

  By:  

 

  Name:  
  Title:  
  Dated:  

 

10


  Suntrust Banks, Inc.
  By:  

 

  Name:  
  Title:  
  Dated:  
  Texas Independent Bancshares, Inc.
  By:  

 

  Name:  
  Title:  
  Dated:  
  U.S. Bank, N.A. and U.S. Bancorp
  By:  

 

  Name:  
  Title:  
  Dated:  
  Wachovia Bank, N.A. and Wachovia Corporation
  By:  

 

  Name:  
  Title:  
  Dated:  

 

11


 

Wells Fargo & Co.

Wells Fargo Bank N.A.

  By:  

 

  Name:  
  Title:  
  Dated:  

 

12


  Visa U.S.A. Inc.
  By:  

 

  Name:  
  Title:  
  Dated:  
  Visa International Service Association
  By:  

 

  Name:  
  Title:  
  Dated:  

 

13

Exhibit 10.14

LOSS SHARING AGREEMENT

This Loss Sharing Agreement (this “ Agreement ”) is entered into this [•] day of [•] 2007, by and among Visa U.S.A. Inc., a Delaware corporation (“ Visa USA ”), Visa International Service Association, a Delaware corporation (“ Visa International ”), VISA Inc., a Delaware corporation (“ Visa Inc. ”) and each member of Visa USA that executes and delivers a counterpart signature page to this Agreement (each a “ Contributing Member ,” and together with Visa USA and Visa International, each a “ Party ,” and collectively the “ Parties ”).

WITNESSETH :

WHEREAS, Visa USA, VISA International and one (1) or more of Visa USA’s member financial institutions (the “ Members ”) are or may become defendants in the lawsuits listed in Schedule A hereto (the “ Covered Litigation ”);

WHEREAS, Visa USA, Visa International, and the other parties thereto have entered into a Global Restructuring Agreement (the “ Global Restructuring Agreement ”), dated as of June 15, 2007, pursuant to which, on the terms and subject to the conditions contained therein, Visa USA and Visa International will become direct subsidiaries of Visa Inc. and Visa USA’s members will become stockholders of Visa Inc.

WHEREAS, capitalized terms used and not otherwise defined herein shall have their respective meanings as defined in Annex I to the Global Restructuring Agreement;

WHEREAS, it is contemplated that, after the Restructuring contemplated by the Global Restructuring Agreement, Visa Inc. will undertake an IPO, subject to market conditions, and reduce the percentage of Visa Inc. Common Stock owned by the various financial institutions that currently own the various regional Visa organizations, including Visa USA;

WHEREAS, in order to enable the Restructuring and the IPO, the Parties desire to provide for the apportionment of certain contingent liabilities of Visa USA in respect of the Covered Litigation among the Parties;

WHEREAS, Visa USA and the Contributing Members wish to induce Visa International to participate in the Restructuring and to indemnify Visa International for certain contingent liabilities and losses in respect of the Covered Litigation from and after the Restructuring Closing; and

WHEREAS, as provided in Section 11(n) of this Agreement, this Agreement is being executed by certain of the Parties contemporaneously with the execution and delivery of the Global Restructuring Agreement, but no Party shall have any obligation hereunder, and this Agreement shall be without force and effect, until the occurrence of the Restructuring Closing.


NOW THEREFORE, in consideration of the mutual covenants and agreements contained herein, the Parties hereby agree as follows:

Section 1. Obligations of Visa USA, Visa International, and Visa Inc. In consideration of each Contributing Member’s entering into and performing its obligations hereunder, Visa USA, Visa International, and Visa Inc. agree:

(a) to use all commercially reasonable efforts to pursue and accomplish the Restructuring;

(b) that Visa Inc. shall use all commercially reasonable efforts to consummate the IPO within one hundred twenty (120) days after the Restructuring Closing Date;

(c) notwithstanding the foregoing, Visa Inc. shall consummate the IPO not later than two hundred forty (240) days after the Restructuring Closing Date; provided , however , that the foregoing two hundred forty (240) day period shall be tolled (and Visa Inc., Visa International and Visa USA shall not be deemed in breach of this Section 1(c)) in the event that the IPO Date does not occur within two hundred forty (240) days after the Restructuring Closing Date (i) as a result of any ongoing regulatory review or prohibition (including, without limitation, any review of the S-1 Registration Statement by the SEC or any similar Governmental Authority of any other jurisdiction, including any state of the United States), in which case Visa Inc., shall consummate the IPO as promptly as reasonably practicable after the consummation of such regulatory review or removal of such prohibition, as applicable), (ii) as a result of, or during the pendency of, any action, suit or proceeding, at law or in equity, or any arbitration or administrative or other proceeding by or before any Governmental Authority in which an adverse party has sought any temporary restraining order, preliminary or permanent injunction or other order to prevent or otherwise delay the consummation of the IPO or any of the transactions contemplated by the Global Restructuring Agreement, (iii) as a result of or during the continuation of any event of Force Majeure or the results or effects thereof or (iv) as a result of any decision by the Review Committee of the Visa Inc. Board of Directors, by the unanimous vote of the members of the Review Committee, that the IPO may be delayed;

(d) to use all commercially reasonable efforts after the consummation of the IPO to implement the litigation funding mechanisms contemplated by Sections 3(b)(i) and (ii) below before seeking indemnification pursuant to this Agreement;

(e) to perform their obligations under any Judgment Sharing Agreement entered into in connection with any Covered Litigation;

(f) to use all commercially reasonable efforts to defend against any claims asserted in (X) all Covered Litigation and (Y) any claim asserted in any action, suit or proceeding of any kind in which an adverse party has sought any temporary restraining

 

2


order, preliminary injunction, permanent injunction or other order to prevent or otherwise delay the consummation of the IPO or any of the transactions contemplated by the Global Restructuring Agreement or the enforcement of any of the agreements or instruments entered into in connection with the Global Restructuring Agreement;

(g) in the case of Visa USA only, to use all commercially reasonable efforts, including the reasonable use of litigation, to enforce the obligations of all Members (other than the Contributing Members) to indemnify and hold harmless Visa USA and Visa International in respect of any liabilities that Visa USA or Visa International may suffer in any Covered Litigation, including, specifically, any liability Visa USA may incur as a result of obligations of Visa USA under any Judgment Sharing Agreement; and

(h) not to unreasonably withhold consent to the cash payment portion of any proposed settlement of any Covered Litigation reasonably recommended by the Litigation Committee with respect to any Covered Litigation and consented to by the Contributing Members; provided that Visa USA and Visa Inc. shall have the sole right to approve (which approval shall not be unreasonably withheld) any terms of any settlement of any Covered Litigation that are applicable to Visa USA and/or Visa Inc. or any of their Subsidiaries (including, for the avoidance of doubt, any terms of a settlement that relate to the setting of Interchange Reimbursement Fees (as such term is defined in the Operating Regulations of Visa International)) other than the cash payment portion thereof. In the event that (x) Visa USA or Visa Inc. unreasonably withhold consent to the cash payment portion of any proposed settlement of any Covered Litigation recommended by the Litigation Committee with respect to any Covered Litigation and consented to by the Contributing Members or (y) Visa USA or Visa Inc. unreasonably withhold approval of the cash payment portion of a proposed settlement of any Covered Litigation recommended by the Litigation Committee and consented to by the Contributing Members, no Contributing Member shall have any indemnification obligation under this Agreement with respect to the contingent liability that is the subject of the proposed settlement in excess of the amount of the cash payment portion thereof recommended or referred by the Litigation Committee.

Section 2. Obligations of the Contributing Members.

(a) In consideration of each of Visa Inc.’s, Visa USA’s and Visa International’s entering into and performing its obligations hereunder, subject to Section 2(b), each Contributing Member, severally but not jointly, shall indemnify Visa USA and/or Visa International, as applicable, in the amount determined in accordance with Section 3 below, with respect to (i) the amount paid by Visa USA or Visa International after the operation of any Judgment Sharing Agreement, plus any amounts reimbursable to Judgment Sharing Agreement signatories by Visa Inc. under Section 3(b)(vi) hereof or (ii) the damages portion (including any attorneys’ fees payable to plaintiffs) of a settlement of a Covered Litigation approved by the board of directors of Visa USA and Visa Inc., and, to the extent required pursuant to the Certificate of Incorporation of Visa USA (the “ Charter “), the requisite vote of the Members entitled to vote thereon, in which settlement a release of all claims against Visa USA and its Members relating to (I) the rules, policies, practices, procedures, and activities of Visa International, Visa USA, Visa

 

3


Inc. and any of their respective members or Subsidiaries relating to credit, debit, or charge cards (“ Payment Cards ”) issued under the Visa brand to U.S. cardholders or (II) any alleged conspiracy between (X) Visa USA, Visa International, and/or Visa Inc. and (Y) MasterCard International Inc. and/or MasterCard Incorporated (collectively, “ MasterCard ,” and the conduct described in clauses (I) and (II) above, collectively, “ Visa Conduct ”) is obtained (including a release obtained in favor of a member that has previously settled any claim against it) (an “ Approved Settlement ”). For the purposes of this Agreement, the obligations subject to indemnification pursuant to this Section 2 are collectively referred to herein as a “ Visa Litigation Obligation .” In no event shall a Visa Litigation Obligation include any amount paid or payable by Visa USA, Visa International and/or Visa Inc. to any Indemnified Person (as such term is defined in Annex I to the Global Restructuring Agreement), any Subsidiaries of Visa Inc. (other than Visa International or Visa USA) or members of any Indemnified Person, or members of Subsidiaries of Visa Inc. other than members of Visa USA.

(b) Each Contributing Member agrees that it shall not unreasonably withhold consent to the elements of any Approved Settlement that are recommended by the Litigation Committee.

(c) Each Contributing Member agrees to use all commercially reasonable efforts to defend against any claim asserted in any action, suit or proceeding of any kind to which such Contributing Member is a party in which an adverse party has sought any temporary restraining order, preliminary injunction, permanent injunction or other order to prevent or otherwise delay the consummation of the IPO or any of the transactions contemplated by the Global Restructuring Agreement or the enforcement of any of the agreements or instruments entered into in connection with the Global Restructuring Agreement.

Section 3. Contributing Member’s and Visa USA’s Proportional Obligations . In respect of the Visa Litigation Obligation for which a Contributing Member is obligated pursuant to Section 2 above to indemnify and hold harmless Visa USA and/or Visa International pursuant to this Agreement, each Contributing Member’s several portion of the Visa Litigation Obligation shall be determined and limited as follows:

(a) Prior to the Completion of an IPO . In the event that Visa USA and any Contributing Member shall become liable for any Visa Litigation Obligation under this Agreement prior to the completion of the IPO, upon demand by Visa USA, Visa International or Visa Inc., (i) such Contributing Member shall pay Visa USA, Visa International or Visa Inc., for the benefit of the claimant whose claim is the basis of such Visa Litigation Obligation, as applicable (or, on behalf and at the direction of Visa USA, Visa International, or Visa Inc., to the claimant whose claim is the basis of such Visa Litigation Obligation) a sum equal to the total amount of (1) a Final Judgment that is immediately enforceable against Visa USA or Visa International or a signatory to a Judgment Sharing Agreement multiplied by such Contributing Member’s Visa “Membership Proportion” (as such term is defined in the Charter, hereinafter the “Membership Proportion”) or (2) an Approved Settlement that is the basis for the Visa Litigation Obligation multiplied by such Contributing Member’s Visa Membership

 

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Proportion and (ii) Visa USA shall pay Visa USA, Visa International or Visa Inc. for the benefit of a claimant whose claim is the basis of such Visa Litigation Obligation, as applicable (or, on behalf and at the direction of Visa USA, Visa International or Visa Inc., to the claimant whose claim is the basis of such Visa Litigation Obligation) a sum equal to the total amount of (1) a Final Judgment that is immediately enforceable against Visa USA or Visa International or a signatory to a Judgment Sharing Agreement multiplied by the Membership Proportion not accounted for by the Contributing Members or (2) an Approved Settlement that is the basis for the Visa Litigation Obligation multiplied by the Membership Proportion not accounted for by the Contributing Members. Notwithstanding the foregoing, if a Judgment Sharing Agreement allocates a portion of the total amount of a Final Judgment or Approved Settlement to conduct of MasterCard (such amount the “JSA MasterCard Portion”), for purposes of this Section 3 the portion of the Final Judgment or Approved Settlement subject to sharing pursuant to this Agreement shall exclude the JSA MasterCard Portion except for such amounts actually paid by Visa USA or Visa International. In the event that the amount collected by claimants from Visa USA, Visa International or Visa Inc., and signatories to a Judgment Sharing Agreement (the “ Collection Amount ”) does not exceed the amount of the Final Judgment that such Judgment Sharing Agreement allocates to conduct of Visa, the amount of the Final Judgment subject to indemnity under this Section 3(a) shall be capped at the Collection Amount.

(b) After Completion of the IPO .

(i) In connection with the IPO, Visa Inc. shall deposit the Escrow Fund in the Escrow Account to be held by the Escrow Agent in accordance with the terms of the Escrow Agreement for use in connection with the payment of Visa Litigation Obligations. The amount of funds to be deposited in the Escrow Fund shall be determined on or before the time of the IPO by the Litigation Committee. In addition, additional funds may be deposited in the Escrow Account from the net proceeds of sales of Loss Shares, as well as from interest and other amounts earned on the Escrow Fund.

(ii) From and after the completion of the IPO, in the event of any Visa Litigation Obligation subject to indemnification pursuant to this Agreement, Visa Inc. shall cause each Party’s several payment obligation as to such Visa Litigation Obligation to be satisfied in the following order:

(1) first, from any amounts remaining in the Escrow Fund, until the Escrow Fund has been completely exhausted; and

(2) second, from the proceeds of any sales of Loss Shares (as defined in the Restated Visa Inc. Certificate of Incorporation) by means of underwritten offerings, which proceeds shall be added to the Escrow Fund and which Loss Shares shall reduce the number of shares of Visa Inc.’s Class A Common Stock that are to be issued upon conversion of shares of Visa Inc.’s Class B Common Stock to the holders thereof, all in accordance with the procedures set forth in the Litigation Management Agreement. For the avoidance of doubt, it is agreed that Visa Inc., subject to the limitations set forth in the Litigation Management Agreement, shall have the ability to effect the sale of shares of Class A Common Stock and to designate the shares so sold as “Loss Shares” pursuant to the Restated Visa Inc. Certificate of Incorporation in order to give effect to this provision.

 

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(iii) If all available funds in the Escrow Fund (including funds available from the sale of Loss Shares) are insufficient to satisfy such Visa Litigation Obligation, then each Party hereto shall be responsible for and pay to Visa Inc., Visa International or Visa USA for the benefit of the claimant whose claim is the basis of such Visa Litigation Obligation, as applicable (or, on behalf of and at the direction of Visa Inc., Visa International or Visa USA, as applicable, to the claimant whose claim is the basis of such Visa Litigation Obligation) from funds other than the Escrow Fund (including funds available from the sale of Loss Shares) a sum equal to such remaining or unsatisfied Visa Litigation Obligation subject to indemnification pursuant to this Agreement multiplied by such Contributing Member’s Visa Membership Proportion, or, in the case of Visa USA or Visa International, multiplied by the Visa Membership Proportion not accounted for by the Contributing Members.

(iv) In the event that Visa Inc. shall issue any Loss Shares in accordance with Section 3(b)(ii)(2) or upon the request of the Litigation Committee that Visa Inc. sell Loss Shares, Visa Inc. shall, as promptly as practicable, file with the SEC a registration statement for an underwritten offering of such Loss Shares and shall use commercially reasonable efforts to cause such registration statement to be declared effective under the Securities Act as promptly as practicable thereafter. Visa Inc. shall select one (1) or more underwriters for such offering of Loss Shares. Each Contributing Member shall use all commercially reasonable efforts to provide Visa Inc. with such information regarding such member as may be required in connection with such registration statement. Notwithstanding the foregoing, Visa Inc. may delay the filing or effectiveness of a registration statement for a period of time not to exceed an aggregate of one hundred twenty (120) days in any twelve (12) month period if (A) the board of directors of Visa Inc. determines, in good faith, that the disclosure of an event, occurrence or other item at such time could reasonably be expected to have a material adverse effect on the business, assets, operations, condition (financial or otherwise), performance, property or prospects of Visa Inc. and its Subsidiaries, taken as a whole, or (B) the disclosure otherwise relates to a material business transaction which has not been publicly disclosed and the Visa Inc. Board of Directors determines, in good faith, that any such disclosure could jeopardize the success of such transaction or that disclosure of the transaction is prohibited pursuant to the terms thereof.

(v) In the event that (A) a Contributing Member has previously paid any funds to or on behalf of Visa USA, Visa International or Visa Inc. or (B) Visa Inc., Visa International or Visa USA has previously paid any funds on its own behalf, in each such case in connection with any Visa Litigation Obligation prior to completion of the IPO as provided in Section 3(a), and to the extent that such funds have not been repaid as a result of an overpayment (a “ Covered Payment ”), then Visa Inc. shall reimburse such Contributing Member, Visa Inc., Visa International and/or Visa USA, as applicable, for the amount of all such Covered Payments made by or allocated to such Contributing Member, Visa Inc., Visa International and/or Visa USA, as applicable, by distributing funds from the Escrow Fund in accordance with this Agreement.

 

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(vi) In the event that any Contributing Member makes a payment to a claimant or to another Contributing Member pursuant to the terms of a Judgment Sharing Agreement in a Covered Litigation other than a payment with respect to the JSA MasterCard Portion (a “ Contributing Member JSA Payment ”), then Visa Inc. shall reimburse such Contributing Member for the amount of all such Contributing Member JSA Payments by distributing funds from the Escrow Fund in accordance with this Agreement.

(vii) The reimbursements contemplated by paragraphs (v) and (vi) above shall be made after a Final Judgment (including a Final Judgment pursuant to an Approved Settlement) is entered in the litigation that is the subject of the Visa Litigation Obligation. In the event that funds in the Escrow Fund (including funds available from the sale of Loss Shares) are inadequate to satisfy the Visa Litigation Obligation, then (a) reimbursement of Covered Payments pursuant to Section 3(b)(v), (b) reimbursement of Contributing Member JSA Payments pursuant to Section 3(b)(vi) and (c) the payment of the residual amount of the Visa Litigation Obligation less Covered Payments and Contributing Member JSA Payments shall, in each case, be made pro rata in proportion to the amount that each payment obligation described in (a), (b) and (c) bears to the total Visa Litigation Obligation in such Covered Litigation.

(viii) The Parties hereby acknowledge and agree that, in the event that any provision contained in this Section 3(b) conflicts with or is otherwise inconsistent with any provision of Section 4.9 of the Global Restructuring Agreement, the provisions of this Section 3(b) shall govern and control.

(c) Timing of Member’s Payments . Each Contributing Member shall tender payment of any amounts due and owing pursuant to this Agreement as promptly as practicable (and in any event within sixty (60) days) after receipt of a proper demand hereunder for payment from Visa USA, Visa Inc. or Visa International. Visa USA, Visa International or Visa Inc., as applicable, shall tender payment of any amounts due and owing pursuant to this Agreement as promptly as practicable (and in any event within sixty (60) days) after receipt of a demand for payment from any Party to which such payment is owing hereunder.

(d) Judgment Sharing Agreements . Notwithstanding anything to the contrary in the foregoing, if a Contributing Member is a party to a Judgment Sharing Agreement with respect to Covered Litigation to which Visa USA is also a party, such Contributing Member’s obligation to Visa Inc., Visa USA and Visa International with respect to any Visa Litigation Obligation (other than an obligation with respect to the JSA MasterCard Portion) that is subject to sharing under such Judgment Sharing Agreement shall be established solely by such Judgment Sharing Agreement.

Section 4. Recalculation of Obligations in the Event of a Modified or New Judgment . If (a) any Final Judgment that is the basis for a Visa Litigation Obligation is modified at any time after it becomes a Final Judgment and, as so modified (the “ Modified Judgment ”), becomes final after exhaustion of all appeals or other judicial review or expiration of the time to obtain further judicial review, or (b) after a Final Judgment is vacated or overturned, a new Final Judgment (“ New Judgment ”) is

 

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subsequently entered, then each Contributing Member’s payment obligations pursuant to this Agreement shall be recalculated to reflect the Modified Judgment or New Judgment, as applicable.

Section 5. Repayment by Visa USA of Overpayments by Contributing Member . If Visa USA, Visa International or Visa Inc. receives payment hereunder from a Contributing Member for a Visa Litigation Obligation and Visa USA, Visa International, or Visa Inc. later succeeds in recovering some or all of the payments it made to a claimant in relation to such Visa Litigation Obligation as a result of the reversal, vacatur, or modification of a Final Judgment (an “ Overpayment ”), then Visa USA, Visa International or Visa Inc. (as applicable) shall repay to such Contributing Member a share of such Overpayment (including any accrued interest recovered by Visa USA, Visa International or Visa Inc.) in proportion to all payments collected by Visa USA, Visa International, and Visa Inc. in connection with such Visa Litigation Obligation pursuant to a Judgment Sharing Agreement, this Agreement or otherwise.

Section 6. Non-Payment . In the event that any Contributing Member does not tender payment as required by this Agreement, in addition to any other remedies available to Visa USA, Visa International and/or Visa Inc., Visa USA, Visa International and/or Visa Inc. as applicable, may recover such unpaid amounts by:

(a) treating the unpaid amounts as a fine pursuant to Section 1.8 of the Visa Operating Regulations that Visa USA shall be entitled to collect through the Visa Integrated Billing System or other method deemed appropriate by Visa USA;

(b) offsetting the unpaid amount against any amounts owed by Visa USA, Visa International or Visa Inc. to such Contributing Member; or

(c) offsetting the unpaid amount against the fair market value of any (i) dividend; (ii) distribution upon dissolution of Visa Inc.; or (iii) distribution of, or with respect to, equity interests in Visa USA or Visa Inc. to which such Contributing Member would otherwise be entitled under Visa USA’s or Visa Inc.’s constitutive documents.

Section 7. Limitation on Remedies .

(a) No party hereto shall have any liability under any provision of this Agreement for any punitive, incidental, consequential, special or indirect damages, including loss of future revenue or income, or loss of business reputation or opportunity, relating to any misrepresentation, any breach of warranty or any breach or alleged breach of this Agreement; provided that, for purposes of this Section 7, any obligation that constitutes a Visa Litigation Obligation shall not be deemed a claim for punitive, incidental, consequential, special or indirect damages.

(b) None of Visa Inc., Visa USA, and Visa International shall be liable for money damages as the result of any breach of Section 1(a), 1(b), or 1(c) of this Agreement. Instead, the sole remedy of any Contributing Member for a breach of such sections shall be to suspend its obligations under this Agreement for the period commencing on the date (which may not be earlier than the two hundred fortieth (240th)

 

8


day after the Restructuring Closing Date) upon which Contributing Members representing in the aggregate at least two-third (2/3) of the Membership Proportions of all Contributing Members shall have delivered written notice of such breach to Visa Inc. and ending on the date on which the IPO is consummated. For the avoidance of doubt, any such obligations that are suspended pursuant to the immediately preceding sentence shall, automatically and without any action to be taken by any Party, be reinstated in full, as if never so suspended, upon the occurrence of the IPO.

(c) To the fullest extent permitted by applicable Law, each Party hereby irrevocably waives, and covenants and agrees for the benefit of each other Party not to assert before any Governmental Authority at any time, any and all causes of action or claims of any kind, regardless of legal theory, seeking to invalidate, enjoin, restrain, set aside, modify, reform or otherwise prevent or limit the enforcement of, any provision of this Agreement, of a Judgment Sharing Agreement to which such party is a signatory in connection with any Covered Litigation, or any of the related provisions of the Global Restructuring Agreement or the Restated Visa Inc. Certificate of Incorporation, including, without limitation, Section 4.9 of the Global Restructuring Agreement and Sections 4.18 and 4.26 of the Restated Visa Inc. Certificate of Incorporation; provided , however , that the foregoing shall not be construed as a limitation on the right of any Party to seek enforcement of any provision of this Agreement or to assert a cause of action for breach thereof.

Section 8. Effect of More Favorable Agreement . Each of Visa Inc., Visa International and Visa USA hereby represents and warrants to each Contributing Member as of the date hereof that, except for this Agreement, the Interchange Judgment Sharing Agreement, the AMEX Judgment Sharing Agreement and the Escrow Agreement, and except for the related provisions of the constituent documents of Visa Inc., Visa International or Visa USA (as such constituent documents may be amended pursuant to the terms of the Global Restructuring Agreement), none of Visa Inc,. Visa International or Visa USA is a party as of the date hereof to any Contract with any other Person with respect to the sharing of any Liabilities in connection with any of the Covered Litigation. In the event that at any time after the date hereof Visa USA or Visa Inc. enters into any Contract with any member of Visa USA relating to such member’s obligations with respect to a Visa Litigation Obligation on terms that are more favorable, in the aggregate, than the terms contained in this Agreement (any such Contract, an “ Alternative Loss Sharing Agreement ”), then Visa USA or Visa Inc. shall disclose the existence and terms of such Alternative Loss Sharing Agreement to all Contributing Members within five (5) days after entering into such Alternative Loss Sharing Agreement and shall offer to each Contributing Member the right to substitute the terms of the Alternative Loss Sharing Agreement for the terms of this Agreement, or shall offer to enter into an amendment to this Agreement in order to provide each Contributing Member with the benefit of any more favorable terms contained in such Alternative Loss Sharing Agreement.

 

9


Section 9. Representations and Warranties . Each Party represents and warrants to the other Parties hereto that:

(a) It has all necessary power, authority and capacity to execute and deliver this Agreement and to perform its obligations hereunder, and the execution and delivery of this Agreement has been duly authorized by all necessary corporate or other action on its part. This Agreement has been duly executed and delivered by such Party and constitutes a valid and binding obligation of such Party, enforceable against such Party in accordance with its terms.

(b) Such Party is not a party to, bound by or subject to any indenture, mortgage, lease, agreement, instrument, statute, regulation, order, judgment, decree or law which would be violated, contravened or breached by, require any consent or payment under, give any third party the right to terminate or accelerate any obligation under, or under which any default would occur, as a result of the execution and delivery by such Party of this Agreement or the performance by such Party of any of the terms hereof.

(c) no governmental or other authorizations, and no other registration, declaration or filing by such Party is required in order for such Party: (i) to consummate the transactions contemplated by this Agreement; (ii) to execute and deliver any documents and instruments to be delivered by such Party under this Agreement; and (iii) to duly perform and observe the terms and provisions of this Agreement.

Section 10. Reservation of Rights . Nothing herein shall constitute a waiver by Visa International of any right that it may have to seek indemnification from Visa USA or any Members of Visa USA in the event that the Restructuring is not consummated.

Section 11. Miscellaneous.

(a) No Third Party Benefit . This Agreement is made and shall be binding on and inure solely to the benefit of the Parties and their successors or permitted assigns, but otherwise confers no rights or defenses upon any non-Party. Subject to the foregoing: (i) this Agreement and all the terms and provisions hereof shall be binding upon and shall inure to the benefit of the Parties and their respective successors and permitted assigns; and (ii) each Party shall require any entity(ies) that, as a result of any merger, purchase of assets, reorganization or other transaction, acquires or succeeds to all or substantially all of the business or assets of such Party to assume the obligations of such Party under this Agreement pursuant to a written assumption agreement in form and substance reasonably satisfactory to the other Parties.

(b) Governing Law . This Agreement shall be governed by and construed in accordance with the laws of the State of New York applicable to contracts entered into and to be performed entirely within the State of New York. The Parties hereby agree that this Agreement is consistent with public policy and hereby covenant and agree not to make any assertion to the contrary.

(c) Arbitration . Any dispute arising out of or relating to this Agreement, including but not limited to a dispute relating to the breach, enforceability, interpretation, application, or scope of any aspect of this Agreement (including, without limitation, this

 

10


Section 11(c)) or a dispute relating to the amount of any payment obligation created by this Agreement shall be finally resolved by arbitration in accordance with the Center for Public Resources (“ CPR ”) Rules for Non-Administered Arbitration in effect on the date of this Agreement, by one (1) independent and impartial arbitrator (the “ Arbitrator ”) to be agreed upon by the disputants or, in the absence of such an agreement, appointed by the CPR. The arbitration shall be governed by the Federal Arbitration Act, 9 U.S.C. §§1–16, and any award rendered by the Arbitrator shall be final and binding and judgment upon the award may be entered by any court having jurisdiction thereof. The place of arbitration shall be New York, New York, unless otherwise agreed by the parties to the arbitration. In the event of a dispute about the existence or amount of a payment obligation created under this Agreement, the Arbitrator shall award the prevailing party its reasonable attorneys’ fees unless the Arbitrator finds that the position of the opposing party was substantially justified. In addition, if the Arbitrator finds that a Signatory underpaid or declined to pay a sum that it was obliged to pay under the terms of this Agreement, the Arbitrator shall award that other Signatory pre-Award interest at the prime rate as published in the Wall Street Journal on the date that the unpaid or underpaid payment was due (or, if the actual cost of replacement funds was greater than the prime rate, the prevailing party’s actual cost of replacement funds), running from the date that the unpaid amount was required to be paid under this Agreement. The provisions of this Section 11(c) shall control any dispute between or among one or more Parties to this Agreement arising out of or relating to this Agreement or any related provision of the Global Restructuring Agreement.

(d) Confidentiality . Except as provided below, no Party shall, without the consent of the other Parties, divulge any of the terms of this Agreement to a third party except as is reasonably required (i) to enable such Party’s directors, officers, employees, auditors and attorneys to carry out their responsibilities hereunder, (ii) to comply with the requirements of applicable law or rule, or with a court order or regulatory examination, investigation, or request (including, without limitation, any examination, action, or request of the Office of the Comptroller of the Currency or the Board of Governors of the Federal Reserve System), (iii) to comply with the requirements of any stock exchange or other self-regulatory organization as that term is defined at 15 U.S.C. § 78c(a)(26), (iv) to prosecute or defend an action arising out of this Agreement, or (v) as reasonably required in connection with the IPO. Notwithstanding the foregoing, Visa USA may disclose the existence of this Agreement, but may not disclose any Contributing Member’s Visa Membership Proportion, to another Member if, in Visa USA’s reasonable judgment, such disclosure would be useful in connection with Visa USA’s effort to fulfill its obligations pursuant to Section 1 of this Agreement.

(e) Disclosure of Information . Visa USA shall provide information reasonably requested by any Contributing Member relating to Visa USA’s calculation of the Visa Membership Proportion and that is not confidential information relating to another Member.

(f) Joint Authorship; Opportunity to Review . This Agreement shall be treated as though it were jointly drafted by all Parties, and any ambiguities shall not be construed for or against any Party on the basis of authorship. Each Party represents and warrants

 

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that it has had an opportunity to seek and has sought independent legal advice from attorneys of its choice and other advice from such accountants and other professionals as it deems appropriate, in each case with respect to the advisability of executing this Agreement, and such Party has carefully read this Agreement and has made such investigation of the facts pertaining to this Agreement as it deems necessary.

(g) No Admission . Nothing in this Agreement is intended to be, nor shall be deemed to be, an admission of any liability to anyone or an admission of the existence of facts upon which liability could be based other than to the Parties hereto pursuant to this Agreement.

(h) Effect on Other Potential Claims as Between the Parties . Certain other potential claims between the Parties as to liability arising as a result of the Covered Litigation are extinguished by this Agreement, as set forth in this paragraph. This Agreement is in lieu of any other rights of contribution, indemnity, assessment, reimbursement, or sharing, including, without limitation, (i) any rights that Visa Inc., Visa International and Visa USA might otherwise have under any By-Laws, Operating Regulations, contracts (other than the Transaction Documents (but excluding the by-laws of Visa USA)), or any other source, to seek indemnity or contribution from a Contributing Member in connection with the Covered Litigation, and (ii) any other claims, suits, or causes of action, among or between the Parties (including the Parties’ direct or indirect parents, Subsidiaries, predecessors and successors) in connection with the Covered Litigation. Visa USA will use all commercially reasonable efforts, including the commercially reasonable use of litigation, to enforce whatever rights it may have to obtain funding, through indemnification or otherwise, from non-signatories hereto for any liabilities it incurs, directly or indirectly, in connection with the Covered Litigation.

(i) Entire Agreement . This Agreement, and if applicable the Judgment Sharing Agreement in the Interchange Litigation, the Judgment Sharing Agreement in the Amex Litigation, the Restated Visa Inc. Certificate of Incorporation, the By-laws of Visa Inc., the Charter, the By-laws of Visa USA, the Global Restructuring Agreement and the Escrow Agreement constitute the entire and only agreements among the undersigned parties with respect to the subjects addressed herein, and any representation, promise, or condition in connection therewith shall not be binding upon any of the Parties, except to the extent set forth therein. The Agreement shall not be amended or modified except by a written amendment executed by an authorized representative of each of the Parties.

(j) Counterparts . This Agreement may be executed in multiple counterparts, each of which shall be deemed to be an original, and all such counterparts shall constitute but one (1) instrument.

(k) No Waiver . Failure to insist on compliance with any term or provision contained in this Agreement shall not be deemed a waiver of that term or provision, nor shall any waiver or relinquishment of any right or power contained in this Agreement at any one time or more times be deemed a waiver or relinquishment of any right or power at any other time or times.

 

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(l) Notices . All notices, requests, demands, waivers and other communications required or permitted to be delivered under this Agreement shall be in writing and may be given by any of the following methods: (i) personal delivery; (ii) registered or certified mail, postage prepaid, return receipt requested; or (iii) overnight reputable delivery service, in each case sent to the address of the applicable Party as set out on the signature pages hereto or to such other address as the Party to whom such writing is to be given shall have last notified Visa USA in the manner provided for herein. All such notices, requests, demands, waivers or other communications shall be deemed received upon (a) actual receipt by the addressee, or (b) actual delivery to the appropriate address.

(m) Severability . The provisions of this Agreement are severable, and if any provision of this Agreement is determined by a court of competent jurisdiction or agreed by the Parties to be invalid, void or unenforceable, this shall not affect the validity or enforceability of the remainder of this Agreement or any other provision, and this Agreement may be enforced as if any such invalid, void or unenforceable provision were stricken.

(n) Further Assurances . Each Party agrees to take any and all actions reasonably necessary in order to effectuate the intent, and to carry out the provisions, of this Agreement, including without limitation negotiating in good faith to conform this Agreement as necessary to accomplish its purposes following any reorganization of Visa USA. Without limiting the foregoing, at the request of Visa Inc. each party to this Agreement shall reaffirm in writing its obligations hereunder upon or immediately prior to the consummation of the IPO; provided that the failure of any Party to so reaffirm its obligation shall not affect the obligations of such Party (or the obligations of any other Party to this Agreement) hereunder.

(o) Effectiveness . Although this Agreement is being executed and delivered by certain of the Parties contemporaneously with the execution and delivery of the Global Restructuring Agreement by the parties thereto, this Agreement shall be without force and effect, and the Parties shall have no liability or obligation hereunder, unless and until the Restructuring Closing shall have occurred, whereupon the mutual promises, covenants, agreements and obligations of the Parties contained herein shall become effective and enforceable as provided in this Agreement. In the event that the Global Restructuring Agreement is terminated in accordance with the provisions of Article VI thereof, this Agreement shall automatically terminate contemporaneously with such termination and shall thereupon be without force and effect.

(p) Coverage of Visa Inc . Each of the Parties hereby acknowledges and agrees that if, at any time after the date hereof, Visa Inc. is named as a defendant in any Covered Litigation, then the obligations of each Contributing Member to indemnify Visa International and Visa USA pursuant to the terms of this Agreement (including each Contributing Member’s obligations pursuant to Section 2 hereof) shall extend equally to Visa Inc. (and each applicable reference herein to Visa International and/or Visa USA shall be deemed to include a reference to Visa Inc., mutatis, mutandis ), provided however that the Contributing Members shall have no indemnification obligations to Visa Inc.

 

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pursuant to this Agreement if any claim against Visa Inc. therein relates to (i) any conduct of Visa Inc. after the Restructuring Closing Date (other than the Restructuring or the IPO) or (ii) any conduct of Visa Inc. other than the Restructuring, the IPO, or a mere continuation of conduct that as of the date of this Agreement is alleged in In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation , 1:05-md-01720-JG-JO (E.D.N.Y.) (“MDL 1720”).

[signature pages to follow]

 

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IN WITNESS WHEREOF, the undersigned Parties have caused the execution of this Agreement.

 

Bank of America Corporation
By:  

 

Name:  
Title:  
Dated:                      , 2007
First National of Nebraska, Inc.
By:  

 

Name:  
Title:  
Dated:                      , 2007
JPMorgan Chase & Co.
By:  

 

Name:  
Title:  
Dated:                      , 2007

 

15


National City Corporation
By:  

 

Name:  
Title:  
Dated:                      , 2007
Suntrust Banks, Inc.
By:  

 

Name:  
Title:  
Dated:                      , 2007
Texas First Bank
By:  

 

Name:  
Title:  
Dated:                      , 2007
U.S. Bancorp
By:  

 

Name:  
Title:  
Dated:                      , 2007

 

16


Wachovia Corporation
By:  

 

Name:  
Title:  
Dated:                      , 2007
Washington Mutual, Inc.
By:  

 

Name:  
Title:  
Dated:                      , 2007
Wells Fargo & Co.
By:  

 

Name:  
Title:  
Dated:                      , 2007

 

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Visa Inc.
By:  

 

Name:  
Title:  
Dated:                      , 2007
Visa International Service Association
By:  

 

Name:  
Title:  
Dated:                      , 2007
Visa U.S.A. Inc.
By:  

 

Name:  
Title:  
Dated:                      , 2007

 

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SCHEDULE A

Covered Litigation ” means:

(1) Discover Financial Services Inc. v. Visa U.S.A. Inc. , Case No. 04-CV-07844 (S.D.N.Y.) (the “ Discover Litigation ”);

(2) American Express Travel Related Services Co., Inc. v. Visa U.S.A. Inc. et al. , No. 04-CV-0897 (S.D.N.Y.) (the “ Amex Litigation ”);

(3) Attridge v. Visa U.S.A. Inc. et al. , Case No. CGC-04-436920 (Cal. Super.);

(4) (i) In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation , 1:05-md-01720-JG-JO (E.D.N.Y) (“ MDL 1720 ”), including all cases currently included in MDL 1720, (ii) any other case that includes claims for damages relating to the period prior to the IPO that is transferred for coordinated or consolidated pre-trial proceedings at any time to MDL 1720 by the Judicial Panel on Multidistrict Litigation or otherwise included at any time in MDL 1720 by order of any court of competent jurisdiction and (iii)  Kendall v. Visa U.S.A., Inc. et al. , Case No. CO4-4276 JSW (N.D. Cal.) (the cases described in the foregoing clauses (i), (ii) and (iii), the “ Interchange Litigation ”); and

(5) any claim that challenges the Restructuring or the consummation thereof; provided that such claim is transferred for coordinated or consolidated pre-trial proceedings at any time to MDL 1720 by the Judicial Panel on Multidistrict Litigation or otherwise included at any time in MDL 1720 by order of any court of competent jurisdiction.

 

19

Exhibit 10.17

Dated                      2007

VISA EUROPE LIMITED

and

VISA INC.

and

VISA INTERNATIONAL

and

VISA USA

and

INOVANT LLC

FRAMEWORK AGREEMENT


This Framework Agreement , together with its Schedules (which form an inseparable part hereof) (collectively, this “ Agreement ”) is made on                    2007

Between:

 

(1) Visa Inc. a corporation organized and existing under the laws of the State of Delaware, United States of America with a principal place of business at 900 Metro Center Boulevard, Foster City, California 94404 (“ Visa Inc. ”);

 

(2) Visa Europe Limited a company registered in England and Wales with its registered address at One Sheldon Square, London W2 6TT with company number 5139966 (“ Visa Europe ”);

 

(3) Inovant LLC a Delaware limited liability company (“ Inovant ”);

 

(4) Visa International Services Association a Delaware corporation with a principal place of business at 900 Metro Center Boulevard, Foster City, California 94404 (“ Visa International ”); and

 

(5) Visa U.S.A. Inc. a Delaware corporation with a principal place of business at 123 Mission Street, San Francisco, California 94105 (“ Visa USA ”).

Whereas:

 

(A) Visa Europe was a Regional Group Member of Visa International under a Regional Group Membership Agreement entered into on 1 July 2004;

 

(B) Visa International was a membership corporation established in Delaware, USA, which provided authorization, clearing and settlement services and other services ancillary thereto, in relation to Visa payment transactions to its Members;

 

(C) Under the Regional Group Membership Agreement, Visa Europe and Visa International provided authorization, clearing, settlement and payment processing services to each other, and services ancillary thereto, in respect of Visa payment transactions;

 

(D) Pursuant to a Global Restructuring Agreement entered into on June 15, 2007 (the “ Global Restructuring Agreement ”), Visa Europe has ultimately exchanged its membership interest in Visa International for shares in Visa Inc. and has ceased to be a member of Visa International;

 

(E) To ensure the continued operation of the global Visa payment network, and in particular, to ensure the continued interoperability of the Visa System, the Parties require the services and obligations in this Agreement to be performed and the specified payments to be made, all in accordance with the relevant terms of this Agreement;

 

(F) Visa Europe, Visa Inc., Visa USA, Inovant and Visa International are entering into this Agreement for the provision of services to each other and payment in accordance with its terms, including to grant certain licenses as set forth in Schedule 2 and Schedule 3 to Visa Europe in consideration for, inter alia , the Fee.

It is agreed as follows:

 

1 Interpretation

In this Agreement, unless the context otherwise requires, the provisions in this Clause 1 apply:

 

1


  1.1 Definitions

When used in this Agreement, the following terms shall have the respective meanings specified below. Any terms defined in a Schedule shall have the same meaning for the purposes of the main body of this Agreement.

Base Amount ” means (i) $6 million per Quarter, for the period from the Effective Date up to but not including the Payment Date; then (ii) $35.625 million less the product of Notional Rate x $1.146 billion, per Quarter, for the Relevant Period; then (iii) $35.625 million per Quarter, for the period from the end of the Relevant Period to the third anniversary of the Payment Date; and then (iv) $35.625 million plus the product of (x) $35.625 million and (y) the percentage increase of the gross domestic product of the European Union for the period from the third anniversary of the Payment Date to the end of the Quarter immediately preceding the most recent annual anniversary of the Payment Date divided by four (4), as reported by Statistical Office of the European Communities (Eurostat), per Quarter thereafter (provided that the Base Amount in respect of any Quarter or part of any Quarter beginning after the third anniversary of the Payment Date shall never be less than the Base Amount for the previous Quarter).

Charges ” shall have the meaning set forth in Schedule 1.

Effective Date ” shall mean the Restructuring Closing Date (as defined in the Global Restructuring Agreement).

Fee ” means an amount in respect of any Quarter equal to the pro rata amount (based on the number of days in such Quarter for which the relevant Base Amount applies) of the Base Amount for that Quarter less for any part of that Quarter in the Post-IPO Period the product of (Notional Rate x Market Value x Number of days in that Quarter which fall within the Post-IPO Period/365), as adjusted in for any increase or reduction pursuant to Section 6.2 of Schedule 3 (Global Sponsorship). In the event that the Fee for any Quarter is a negative amount, the absolute amount of such negative amount shall be carried forward and subtracted in determining the Fee for the next Quarter (and the negative amount of any such Fee for the following Quarter, including any carry forward from one or more preceding Quarters, shall continue to be applied to subsequent Quarters until the absolute amount of all such carry forwards has been credited towards Fees payable).

Force Majeure Event ” shall have the meaning set forth in Clause 13 of this Agreement.

Governmental Authority ” shall mean any national, federal, state or local government body in any jurisdiction, the European Commission and any other supranational body or any court, tribunal, arbitrator in any jurisdiction.

Law ” shall mean any statute, law or ordinance in any jurisdiction, or any rule or regulation of any Governmental Authority.

3 month LIBOR ” means, for each period, the rate (expressed as a percentage per annum) for deposits in US Dollars for a three-month period that appears on Reuters Page LIBOR01 or any successor service or page for the purpose of displaying the London interbank offered rates of major banks as of 11:00 a.m. (London time) on the LIBOR determination date.

 

2


  (i) The “LIBOR determination date” for any period day shall be based on a day that is both a London Business Day and a New York Business Day or if applicable, the day immediately preceding the day which is deemed both a London Business Day and New York Business Day.

 

  (ii) A “ London Business Day ” means a day other than a Saturday or Sunday on which dealings in deposits in U.S. dollars are transacted, or with respect to any future date are expected to be transacted. A “ New York Business Day ” means a day other than a Saturday or Sunday or a day on which banking institutions in the City of New York are authorized or required by law, regulation or executive order to close.

If 3-month LIBOR cannot be determined as described above, quotations from the London office of three banks involved in the London interbank market will be taken at approximately 11:00 a.m., London time, on the determination date. The arithmetic average from the quotations will be used. These quotations will be for deposits in US Dollars for a three-month period (expressed as a percentage per annum). Offered quotations must be based on a principal amount equal to an amount that is representative of a single transaction in US Dollars in the market at the time.

Market Value ” means an amount equal to the product of (x) the IPO Price (as defined in the Amended and Restated Certificate of Incorporation of Visa Inc. ( the “Restated Visa Inc. Certificate”)) and (y) the number of Class C Redemption Shares of Visa Europe and Visa Europe Services Inc. determined pursuant to Section 4.18(c) of the Restated Visa Inc. Certificate (disregarding for these purposes Section 4.18(e) of the Restated Visa Inc. Certificate).

Notional Rate ” means 3 month LIBOR + 100 basis points for the period from the Payment Date and ending on the first Quarter Date after such date. Starting from the first Quarter Date after the Payment Date, the Notional Rate shall increase by 25 basis points every Quarter, up to a maximum rate of 3 month LIBOR + 200 basis points. For the avoidance of doubt, the Notional Rate applicable for the second Quarter after the Payment Date shall be 3 month LIBOR + 125 basis points.

Parties ” shall mean Visa Inc., Visa Europe, Visa International, Visa USA and Inovant.

Payment Date ” shall mean the earlier to occur of (i) the date one (1) year from the Effective Date, and (ii) the date of filing of an S-1 registration statement for the IPO.

Person ” shall mean any natural person, general partnership, limited partnership, limited liability company, limited liability partnership, joint venture, firm, corporation, association, incorporated organization, unincorporated organization, trust or other enterprise, or any Governmental Authority.

Post-IPO Period ” means the period (if any) from and including the date of admission to trading on an internationally recognized securities exchange of the Class A Common Stock of Visa Inc. to and including the date which is the 369th day after the Inovant US Holdco Merger Effective Time (as defined in the Global Restructuring Agreement).

 

3


Quarter ” means a period commencing on the Effective Date and ending on the first Quarter Date after such date, and each three-month period thereafter ending on the next subsequent Quarter Date.

Quarter Date ” means 31 March, 30 June, 30 September and 31 December in each calendar year.

Relevant Period ” means the period from and including the Payment Date to and including the date which is the later of (x) the date of admission to trading of the Class A Common Stock of Visa Inc. on an internationally recognized securities exchange and (y) the date which falls on the 369th day after the Inovant US Holdco Merger Effective Time (as defined in the Global Restructuring Agreement).

Reuters Page LIBOR01 ” means the display designated on Reuters Page LIBOR01, Inc. or any successor service or page for the purpose of displaying LIBOR offered rates of major banks.

Value Added Tax ” means value added tax as levied within the European Union in accordance with Directive 2006/112/EC and in the United Kingdom in accordance with VATA 1994 and includes any other tax from time to time replacing it.

VATA 1994 ” means the Value Added Tax Act 1994.

Visa Member Risk Policy ” shall mean the Visa Member Risk Policy dated October 2005 set forth in Schedule 4.

 

  1.2 Clauses

References to this Agreement include any Schedules to it and references to Clauses are to Clauses of this Agreement.

 

  1.3 Headings

Headings shall be ignored in construing this Agreement.

 

  1.4 Recitals

The recitals to this Agreement and to the Schedules are included for information purposes only and shall not be legally binding on the parties in any respect whatsoever.

 

2 Provision of Services

 

  2.1 Subject to Clause 4 of this Agreement, Visa Inc. shall provide to Visa Europe authorization, clearing, settlement and payment processing services and other services ancillary thereto, in relation to Visa payment transactions, and shall bring together Members, or Customers of Visa Inc. and Members, in relation to Visa payment transactions to be effected between them, in accordance with the terms of the Schedules to this Agreement.

 

  2.2 Subject to Clause 4 of this Agreement, Visa Europe shall provide to Visa Inc. authorization, clearing, settlement and payment processing services and other services ancillary thereto, in relation to Visa payment transactions, and shall bring together Customers, or Members

 

4


     and Customers of Visa Inc., in relation to Visa payment transactions to be effected between them, in accordance with the terms of the Schedules to this Agreement.

 

3 Fees

 

  3.1 In consideration for the rights under this Agreement, Visa Europe shall pay to Visa Inc. amounts comprising (i) the Fee in arrears on each Quarter Date or, if a Quarter Date is not a Business Day, the Business Day immediately following that Quarter Date and (ii) the Charges in accordance with Schedule 1, of which the Fee shall be attributable to Schedules 2 and 3.

 

  3.2 In consideration of the obligations of Visa Europe under both Clause 2.2 and the Schedules, Visa Inc. shall pay amounts comprising the Charges to Visa Europe in accordance with Schedule 1.

 

  3.3 Taxes shall be borne by the entity that incurs the tax liability. Visa Europe will co-operate with Visa Inc. in the making by Visa Inc. of any claim under the double tax convention between the United Kingdom and the United States of America to minimize or eliminate any requirement of Visa Europe to deduct or withhold an amount on account of United Kingdom income tax of Visa Inc. from payments hereunder. All amounts payable under this Agreement are exclusive of Value Added Tax, if any, and a Party shall pay any Value Added Tax chargeable under applicable Law on such amounts upon receipt of a valid Value Added Tax invoice.

 

  3.4 All payments shall be made by wire transfer in immediately available funds pursuant to written instructions provided to the payer. Unless otherwise specified, all payments made pursuant to this Agreement and all calculations of amounts due under this Agreement shall be in United States Dollars.

 

  3.5 Whether or not a default is declared by Visa Inc. with respect to any delinquent payment under this Agreement, Visa Inc. shall be entitled to interest equal to the lesser of (i) the 3-month LIBOR rate plus 100 basis points, per month, with such interest rate to increase at the beginning of each subsequent quarter by 25 basis points, for a maximum increase of 200 basis points over the 3-month LIBOR rate or (ii) the maximum rate permissible by applicable Law, on any delinquent payment, until all principal and interest on said payment is paid in full. The acceptance of late payments hereunder shall not constitute a waiver of timely payments, nor shall acceptance of partial payments hereunder cure any default which might exist.

 

4 Interpretation and Construction

In the event of any actual or alleged discrepancy between the services described in Clauses 2.1 and 2.2 of this Agreement and the services described in the Schedules to this Agreement, only the descriptions and express written provisions of the Schedules shall be considered in construction or interpretation of this Agreement.

 

5


5 Effect of Agreement

This Agreement is perpetual and may not be terminated by any Party without mutual written consent of Visa Inc. and Visa Europe, which consent may be withheld by any Party for any or no reason.

 

6 Transfer

Except as specifically provided in paragraph 30 of Schedule 1, Section 4.1 of Schedule 2 and Section 4.1 of Schedule 3, this Agreement may not be transferred, assigned or otherwise disposed of by a Party without the prior written consent of the other Parties.

 

7 Foreign Branches

 

  7.1 Members

The Parties agree that, where Visa Europe has granted approval for a Member to open a foreign branch which will be located outside the Territory, Visa Europe shall provide Visa Inc. with written notice of such approval. Within 60 days of such notice, Visa Inc. shall grant such Member a license (a “ Member Foreign Branch License ”) in respect of such Member’s use of the Licensed Marks in its foreign branch operations, which Member Foreign Branch License shall, among other things, require the Member’s licensed foreign branches to comply with the VIOR, including regulations requiring the payment of any fees payable by Customers. The Member Foreign Branch License shall be non-discriminatory and of substantially similar terms to the licenses granted to Visa Inc.’s own licensees. Notwithstanding the issuance of the Member Foreign Branch License by Visa Inc., it is agreed by the Parties that the relationship with the Member will continue to be managed by Visa Europe.

 

  7.2 Customers

The Parties agree that, where Visa Inc. has granted approval for a Customer to open a foreign branch which will be located inside the Territory, Visa Inc. shall provide Visa Europe with written notice of such approval. Within 60 days of such notice, Visa Europe shall grant such Customer a license (a “ Customer Foreign Branch License ”) in respect of such Customer’s use of the Licensed Marks in its foreign branch operations, which Customer Foreign Branch License shall, among other things, require the Customer’s licensed foreign branches to comply with the VEOR, including regulations requiring the payment of any fees payable by Members. The Customer Foreign Branch License shall be non-discriminatory and of substantially similar terms to the licenses granted to Visa Europe’s own sublicensees. Notwithstanding the issuance of the Customer Foreign Branch License by Visa Europe, it is agreed by the Parties that the relationship with the Customer will continue to be managed by Visa Inc.

 

  7.3 The provisions of this Clause 7 are not intended to change the relationships of Visa Inc. and Visa Europe with respect to foreign branches existing as of the Effective Date.

 

6


8 Capital Levels

From and after the Effective Date, each of Visa Inc. and Visa Europe hereby covenants and agrees to maintain capital levels sufficient to support its ongoing business operations and associated risk, borrowing capacity for settlement liquidity and other general purposes and to support satisfactory credit ratings.

 

9 Settlement Guarantee

Visa Inc. and Visa Europe agree to provide the guarantees and honor the obligations set out in Schedule 5.

 

10 Insurance

 

  10.1 Visa Europe shall procure and maintain, at its sole cost and expense, at all times while performing under this Agreement, comprehensive general liability insurance cover with a reputable insurance company, provided that appropriate cover is commercially available, in an amount and covering such risks as may be decided upon by Visa Europe’s board audit committee as the adequate level of cover from time to time.

 

  10.2 Visa Europe shall provide Visa Inc., on Visa Inc.’s request, with a copy of the policy certificate or other evidence confirming the existence of such insurance.

 

11 Default

A Party shall be deemed to be in default of the terms and conditions set out in Clauses 1 to 22 of this Agreement if such Party materially breaches any of its agreements or covenants contained in Clauses 1 to 22 of this Agreement.

 

12 Compliance with Applicable Laws

 

  12.1 The Parties shall perform their respective obligations hereunder in a manner that complies with all applicable Laws.

 

  12.2 If permitted by applicable Laws, each Party shall immediately notify the other Parties of any material claim or demand which is communicated to such Party from any Governmental Authorities that enforce applicable Laws or audit a Party’s compliance therewith, regarding such Party’s activities (provided such claim or demand is related to this Agreement) or any action pertaining to the foregoing which is commenced against such Party by any Person and shall keep the other Parties apprized of the status and disposition of all such claims, demands and litigation, provided however, that nothing in this Agreement shall relieve a Party of its obligation to comply with all applicable Laws.

 

7


13 Force Majeure

 

 

13.1

If any Party is unable to perform its obligations pursuant to this Agreement (other than under Schedule 1 1 ) due to or resulting from one or more of the following causes: Act of God, including but not limited to floods, storms, earthquakes, hurricanes, tornadoes or other severe weather or climatic conditions; act of a public enemy, war, or terrorist attack, blockade, riot, insurrection, or embargoes, strikes, unforeseeable shortages of materials beyond its control; or other unforeseeable causes beyond its control (each a “ Force Majeure Event ”), then, subject to Clause 13.2, such Party’s performance shall be excused but only to the extent of and for the duration of said Force Majeure Event.

 

  13.2 In the event of a Force Majeure Event that prevents Visa Europe from meeting its payment obligations to Visa Inc. under this Agreement, Visa Europe shall be excused from such payment obligations for the duration of the Force Majeure Event. After the Force Majeure Event ceases, provided that Visa Europe is able to pay Visa Inc. all due payments that Visa Europe was unable to pay Visa Inc. as a consequences of the Force Majeure Event (“ Force Majeure Payment ”), Visa Europe shall be obliged to pay Visa Inc. the Force Majeure Payment save that Visa Europe shall not be obliged to pay interest on such payment in accordance with Clause 3.5 of this Agreement (Interest on Late Payment), but Visa Inc. shall be entitled to interest on the Force Majeure Payment at LIBOR rate calculated from the date on which the Force Majeure Payment became due until all principal and interest on such Force Majeure Payment is paid in full. If after the Force Majeure Event ceases, Visa Europe is unable to pay Visa Inc. the Force Majeure Payment as a consequence of the Force Majeure Event, Visa Europe shall have 6 months from date on which the Force Majeure Event ceases within which to pay Visa Inc. the Force Majeure Payment save that Visa Europe shall not be obliged to pay interest on such payment in accordance with Clause 3.5 of this Agreement, but Visa Inc. shall be entitled to interest on the Force Majeure Payment at LIBOR rate calculated from the date on which the Force Majeure Payment became due until all principal and interest on such Force Majeure Payment is paid in full.

 

  13.3 In the event of a Force Majeure Event, the disabled Party shall immediately notify the other Parties in writing of the Force Majeure Event and the expected duration of same. The disabled Party shall use its best efforts to resume performance under this Agreement.

 

14 Relationship of the Parties

The Parties are independent contractors and nothing contained in this Agreement shall be construed to create any other relationship among the Parties. No Party is authorized to enter into any agreement for or on behalf of another Party, collect any obligation due or owed to the other, accept service of process for the other, or bind another in any manner whatsoever or purport to act on behalf of another Party in any respect.

 

8

 


1

See paragraph 22 of Schedule 1


15 Counterparts

This Agreement may be executed in one or more counterparts, all of which together shall be considered one and the same agreement, and shall become effective when one or more counterparts have been signed by each of the Parties and delivered, in person or by telecopier, receipt acknowledged, to the other Parties.

 

16 Entire Agreement

This Agreement, including the Schedules and exhibits hereto, including any written amendments to the foregoing satisfying the requirements of Clause 18, and the Global Restructuring Agreement and the Put-Call Option Agreement, including the schedules and exhibits thereto, constitute the entire agreement among the Parties with respect to the subject matter hereof and thereof and supersede any previous agreements and understandings between the Parties with respect to such matters. All Schedules annexed hereto or referred to herein are hereby incorporated in and made a part of this Agreement as if set forth in full herein. Any capitalized terms used in any Schedule but not otherwise defined therein shall be defined as set forth in this Agreement or the Global Restructuring Agreement, as the case may be. There are no restrictions, promises, representations, warranties, agreements or undertakings of any Party hereto with respect to the transactions contemplated by this Agreement, the Global Restructuring Agreement and the Put-Call Option Agreement, other than those set forth herein or therein or in any other document required to be executed and delivered hereunder or thereunder. With respect to the licenses and other transactions contemplated hereby, if any term or condition set forth in Schedules 1, 2 or 3 of this Agreement is inconsistent or conflicts with any term or condition of the Global Restructuring Agreement, the terms of Schedules 1, 2 and 3 shall govern.

 

17 Severability and Enforceability

 

  17.1 The invalidity of any provisions of this Agreement shall not affect the validity, force or effect of the remaining provisions hereof. If it is ever held that any restriction hereunder is too broad to permit enforcement of such restriction to its fullest extent, each Party hereby consents and agrees that such scope may be modified accordingly in any proceeding brought to enforce such restriction. Any prohibition against or unenforceability of any provision of this Agreement in any jurisdiction, including the state whose Law governs this Agreement, shall not invalidate the provision or render it unenforceable in any other jurisdiction. To the extent permitted by applicable Law, the Parties waive any provision of Law which renders any provision of this Agreement prohibited or unenforceable in any respect.

 

  17.2 If any part of the Fee is not paid by Visa Europe on the due date for payment under Clause 3, that non-payment shall not entitle Visa Inc. to terminate any of the licenses granted pursuant to this Agreement as set out in Schedules 2 and 3.

 

  17.3 Except in the event that this Agreement is terminated by mutual written consent in accordance with Clause 5, Visa Europe’s obligation to pay the specified Fee on each Quarter shall be independent of the quantity of services, if any, being received under Schedule 1 and shall not be affected by any breaches or other claims under Schedule 1. The Parties acknowledge that Visa Inc.’s obligation to grant the perpetual licenses herein and Visa Europe’s obligation to pay the specified Fee are material obligations under this Agreement.

 

9


  17.4 Notwithstanding Clause 17.2, and subject to any rights that are contained in Schedule 1 in the event that either Party fails to pay the Charges in accordance with Schedule 1, the obligations on the Party due to receive the payment pursuant to Schedule 1 may be suspended or terminated to the extent provided pursuant to paragraph 14 of Schedule 1.

 

18 Amendments

This Agreement may be amended, modified, superseded or cancelled and any of the terms, covenants, representations, warranties or conditions hereof may be waived only by an instrument in writing signed by each of the Parties or, in the case of a waiver, by or on behalf of the Party waiving compliance.

 

19 Further Assurances

Each Party hereto agrees to perform any further acts and to execute and deliver any documents which may be reasonably necessary to carry out the provisions hereof.

 

20 Costs

Unless otherwise provided in this Agreement, all activities of the Parties under this Agreement and the exercise of their rights granted hereunder shall be at the relevant Party’s sole cost and expense and at no cost to the other Party.

 

21 Notices

All notices, requests, permissions, waivers and other communications hereunder or otherwise in connection herewith shall be in writing and shall be deemed to have been duly given (a) three (3) Business Days following dispatch by registered or certified mail, postage prepaid, (b) upon confirmation of receipt, if sent by facsimile, (c) when delivered, if delivered personally to the intended recipient and (d) one (1) Business Day following dispatch by overnight delivery via a national or international courier service and, in each case, addressed to the Party at the following address for such Party:

If to Visa Inc.:

Visa Inc.

Attention: General Counsel

900 Metro Center Boulevard

Foster City, California 94404

U.S.A.

Facsimile: **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

10


With copies to, which shall not constitute notice:

White & Case LLP

Attention: Kevin Keogh, Esq. / S. Ward Atterbury, Esq.

1155 Avenue of the Americas

New York

New York 10036

Facsimile: (212) 354-8113

If to Visa Europe Limited:

Visa Europe Limited

Attention: General Counsel

1 Sheldon Square

London, W2 6TT

United Kingdom

Facsimile:

With copies to, which shall not constitute notice:

Linklaters LLP

Attention: Robert Thornton Smith, Esq.

1345 Avenue of the Americas

New York, NY 10105

U.S.A.

Facsimile: (212) 903-9100

If to Visa International:

Visa International

Attention: General Counsel

P.O. Box 8999

San Francisco

 

11


California 94128-8999

Facsimile: **

With copies to, which shall not constitute notice:

White & Case LLP

Attention: Kevin Keogh, Esq. / S. Ward Atterbury, Esq.

1155 Avenue of the Americas

New York

New York 10036

Facsimile: (212) 354-8113

If to Visa USA:

Visa USA

Attention: General Counsel

P.O. Box 8999

San Francisco

California 94128-8999

Facsimile: **

With copies to, which shall not constitute notice:

Holme, Roberts & Owen LLP

Attention: Dean Salter, Esq.

1700 Lincoln Street

Suite 4100

Denver

Colorado 80203-4541

If to Inovant LLC:

Inovant LLC

Attention: General Counsel

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

12


PO Box 8999

San Francisco

California 94128-8999

Facsimile: **

or to such other addresses as shall be furnished in writing by any such Party to the other Parties hereto in accordance with the provisions of this Clause 21.

 

22 Governing Law

This Agreement and its enforcement will be governed by, and construed in accordance with, the Laws of the State of New York, United States of America without reference to the choice of law principles thereof. However, if the Laws of any state or country require terms other than or in addition to those contained herein, then this Agreement shall be deemed modified so as to comply with the applicable Laws of such state or country, but only to the extent necessary to prevent the invalidity of this Agreement or any material provision hereof, the imposition of fines or penalties, or the creation of civil or criminal liability as a result thereof. EACH PARTY HEREBY WAIVES, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT TO ANY LITIGATION DIRECTLY OR INDIRECTLY ARISING OUT OF, UNDER OR IN CONNECTION WITH THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY OR DISPUTES RELATING HERETO.

In witness whereof, the parties hereto have caused this Agreement to be duly executed.

 

SIGNED by   
on behalf of  Visa Inc.    }
SIGNED by   
on behalf of  Visa Europe Limited    }

 

13


SIGNED by   
on behalf of  Visa International    }
SIGNED by   
on behalf of  Visa USA    }
SIGNED by   
on behalf of  Inovant LLC    }

 

14


Schedule 1

BILATERAL SERVICES


Table of Contents

 

Contents

   Page
1    Definitions and Interpretation    2
2    Services to be Provided    2
3    [Intentionally Left Blank]    2
4    Service Provision    3
5    Existing Agreements    6
6    Standards of Care    7
7    Service Levels and Credits    7
8    Global Rules, Systems Changes and Business Enhancement Releases    10
9    Information Access and Retention    14
10    Authorised Representatives    17
11    Business Continuity/IT Disaster Recovery    17
12    Regulatory Compliance    17
13    Charges    20
14    Invoicing and Payment    22
15    Service Standard    23
16    Change Control Process    24
17    Audit Rights    26
18    Intellectual Property Rights    29
19    Warranties and Representations    30
20    Liability    30
21    Indemnities    32
22    Force Majeure    34
23    Confidentiality    36
24    Data Protection and Security    38
25    Information Rights and Step-In Rights    38
26    Term and Termination    39
27    Migration Assistance    41
28    Consequence of Termination    42
29    Dispute Resolution    43
30    Assignment    47
31    No Waiver    47
32    Third Party Rights    48
33    Rates and Cash Disbursement Fees    48
34    Switching and Processing    49
ATTACHMENT 1 Definitions    52
ATTACHMENT 2 Service Catalogue    [•]
ATTACHMENT 3 Statement of Work    [•]
ATTACHMENT 4 Global Programmes    [•]
ATTACHMENT 5 Service Level Agreement    [•]
ATTACHMENT 6 Pricing and Financial Programs    [•]
ATTACHMENT 7 Data Protection Agreement    [•]
ATTACHMENT 8 Interoperability Procedures and Practices    [•]

 

1


Schedule 1

BILATERAL SERVICES SCHEDULE

Background

 

A. WHEREAS, Visa Inc. (“ Visa ”) owns certain Intellectual Property necessary for Visa Europe Limited (“ Europe ”) to provide Visa branded products in the Territory as well as provide and receive the Services subject to this Schedule;

 

B. WHEREAS, Visa has granted to Europe a license to such Intellectual Property, including trademarks, software and other technology under that certain Technology License Agreement and Trademark License Agreement as contained in Schedule 2 and Schedule 3 respectively (the “ License Agreements ”), in order for Europe to receive services hereunder and as contemplated under that certain Global Restructuring Agreement, dated as of [•];

 

C. WHEREAS, the Parties desire to maintain consistent operating standards to provide Interoperability;

 

D. WHEREAS, the Parties desire to provide for a seamless service to Visa and Europe cardholders; and

 

E. WHEREAS, each Party wishes to procure services from the other in order to achieve the aforementioned objectives.

 

1 Definitions and Interpretation

This Schedule shall be interpreted in accordance with Attachment 1 (Definitions).

 

2 Services to be Provided

 

2.1 Visa shall provide Europe the Visa Services in accordance with the terms of this Schedule from the Effective Date, and in such cases Visa shall be deemed the “Service Provider” and Europe the “Service Recipient”.

 

2.2 Europe shall provide Visa the Europe Services in accordance with the terms of this Schedule from the Effective Date, and in such cases Europe shall be deemed the “Service Provider” and Visa the “Service Recipient.”

 

2.3 In addition to the services, functions and responsibilities set out in the Service Catalogue, the Services shall be deemed to include and the Service Provider shall provide (i) all of the activities, functions and obligations that the Service Catalogue requires the Service Provider to provide and (ii) all activities, functions, responsibilities and obligations not specifically described in the Service Catalogue but are necessary for, required for, incidental to or customarily included as part of the provision of services described in the Service Catalogue and which the Service Provider was providing prior to or on the Effective Date.

 

3 [INTENTIONALLY LEFT BLANK].

 

2


4 Service Provision

 

4.1 The Service Provider shall provide:

 

  4.1.1 the SRI Services for the Term, unless terminated earlier in accordance with paragraph 26.4;

 

  4.1.2 the Optional Services for the Optional Services Term unless terminated earlier in accordance with paragraph 26.5 or 26.6;

 

  4.1.3 the Transitional Services for the Transitional Services Term unless terminated earlier in accordance with paragraph 26.5 or 26.6;

 

  4.1.4 Professional Services, including enhancements and modifications to existing Services, provided in accordance with a Statement of Work as further provided in paragraph 16.1 or 16.2; and

 

  4.1.5 New Services as added to the Service Catalogue either by agreement of the Parties pursuant to paragraph 16.3 or paragraph 4.5.3.

Notwithstanding the agreed upon term for an Optional Service, a Service Provider may not cease providing such a Service at the agreed price less than eighteen (18) months after notifying the Service Recipient that it is unwilling to continue to provide the Optional Service beyond the then current term for the Optional Service on the same commercial terms; provided, that, where:

 

  4.1.6 the term of an Optional Service is less than eighteen (18) months; and

 

  4.1.7 the Service Provider did not notify the Service Recipient at the beginning of that term that it was not willing to provide the Optional Service beyond that term; and

 

  4.1.8 before the expiry of the then current term, the Service Recipient requests that the Service Provider continues to provide the Optional Service beyond the term,

the Service Provider shall not be obliged to carry on providing the Optional Service beyond the period of its prior written notice of its unwillingness to continue providing the Optional Service, such prior written notice to be no less than the term of the Optional Service. If the Parties are interested in extending the term of the Optional Service they shall meet in order to try to agree on the price and term for any such extension.

 

4.2 Unanticipated Services

 

  4.2.1 Until 30 September 2008 the Service Provider shall not cease to provide or replace any service provided as of the Effective Date that it provides to itself, other members of its group or its other customers without using commercially reasonable efforts to carry out due diligence to determine the impact, if any, on the Service Recipient.

 

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  4.2.2 If the Service Provider becomes aware that the service it intends to cease to provide or replace with another service is an Unanticipated Service it will not cease to provide or replace the provision of such Service to the Service Recipient without providing the Service Recipient with reasonably prompt prior written notice.

 

  4.2.3 Upon the request of the Service Recipient, made no later than 30 September 2008, the Service Provider will continue to provide an Unanticipated Service in substantially the same manner as such service was provided to the Service Recipient prior to the Effective Date; provided, that: (i) the Service Provider may charge a reasonable sum for the Unanticipated Service based on the resulting additional cost (if any) to the Service Provider of providing such Service over and above the cost of providing Services already documented under this Schedule; (ii) the Service Recipient shall use commercially reasonable efforts to make itself self-sufficient with respect to such Services, except where such Services are deemed SRI Services pursuant to paragraph 4.5.3, as soon as reasonably possible but in no event later than three (3) years after the Effective Date; and (iii) provision of the Unanticipated Service does not materially interfere with the Service Provider’s ability to comply with Applicable Law.

 

  4.2.4 Unanticipated Services shall not include insurance-related services, liquidity services or information technology procurement services.

 

  4.2.5 Any Unanticipated Service provided pursuant to this paragraph 4.2 shall be deemed to be an Optional Service under this Schedule unless agreed otherwise between the Parties or deemed an SRI Service pursuant to paragraph 4.5.3.

 

4.3 Switching and Processing Services

 

  4.3.1 Europe or its designated agents shall process all VE Transactions in accordance with the Global Rules. Europe shall procure services from Visa for processing and routing of Member-issued Card transactions occurring outside the Territory in accordance with the Global Rules, except where the Parties have agreed in writing otherwise or a Europe Competitor is not required by Visa to use such services.

 

  4.3.2 Visa or its designated agents shall process all VI Transactions in accordance with the Global Rules. Visa shall procure services from Europe for processing and routing of Customer-issued Card transactions occurring inside the Territory in accordance with the Global Rules, except where the Parties have agreed in writing otherwise or a Visa Competitor is not required by Europe to use such services.

 

  4.3.3 Unless otherwise agreed in writing, Visa shall not process any VE Transactions and Europe shall not process any VI Transactions.

 

4


4.4 [INTENTIONALLY LEFT BLANK ]

 

4.5 Transformation Criteria

 

  4.5.1 An SRI Service shall cease being an SRI Service if agreed by the Parties or if it fails to meet (i) either of the criteria as set forth in paragraph 4.5.2 (the “ Transformation Criteria ”) and (ii) the procedural requirements set forth in paragraph 4.5.4 and 4.5.5.

 

  4.5.2 The “Transformation Criteria” means all of the criteria below:

 

  (i) The Service is required by the Service Recipient and it is not possible for any party other than the Service Provider to provide it either:

 

  (a) on a commercially reasonable basis; or

 

  (b) on a basis that the Service Recipient is willing to accept.

 

  (ii) The Service is required to be provided by the Service Provider to the Service Recipient to preserve their ability to provide products and services in the manner required for Interoperability pursuant to the Global Rules and Interoperability cannot be maintained without the Service Recipient receiving the Service from the Service Provider. Services required for Interoperability by the Global Rules include those services provided by each Party to the other that are required for cross territory processing.

 

  4.5.3 Where an Optional Service, New Service or Unanticipated Service meets the requirements set out in paragraph 4.5.2(ii), then either Party, if it can demonstrate such requirements, may notify the other that it believes such Service must be reclassified as an SRI Service, subject to the Expedited Dispute Resolution Procedure. The Parties may also classify or reclassify (as the case may be) such Services as SRI Services by agreement.

 

  4.5.4 In the event that either Party determines that an SRI Service should, pursuant to the Transformation Criteria, either be (i) reclassified as an Optional Service or (ii) terminated at the end of the period remaining on the pricing term for such SRI Service, the Party seeking reclassification shall notify the other Party that it believes the Transformation Criteria is met. Within ninety (90) days, the notified Party shall perform an assessment of the reclassification with the full cooperation of the Party seeking the reclassification. If, after performing the assessment, the notified Party does not agree to the reclassification, it shall inform the Party seeking reclassification within ten (10) days of completing the assessment.

 

  4.5.5

The Party seeking reclassification may require the Parties’ Authorised Representatives to meet within forty-five (45) days to discuss the reclassification and, if they still cannot agree, submit the issue to the Expedited Dispute

 

5


 

Resolution Procedure, which shall determine if the Transformation Criteria are met and, if so, a reasonable time period for the Service Recipient to find an alternative source for such Services and carry out orderly migration to that alternative source. Notwithstanding an Expedited Dispute Resolution Procedure’s finality pursuant to paragraph 29.3, either Party may once again propose reclassification of an SRI Service no less than three (3) years after a determination pursuant to the Expedited Dispute Resolution Procedure that an SRI Service may not be reclassified.

 

5 Existing Agreements

 

5.1 All pre-existing agreements solely between Visa and/or its predecessors including Visa International Services Association, Visa USA Incorporated, Visa Canada Limited and Inovant LLC, as one party, and Europe, as the other party, that concern the provision of services to each other, shall terminate as of the Effective Date.

 

5.2 The Statements of Work entered into prior to the date of this Schedule as set out in Attachment 3 (Statements of Work) shall be deemed to be Statements of Work under this Schedule.

 

5.3 Subject to paragraphs 5.1, 5.2 and 5.4, where, prior to the Effective Date, the Parties have entered into a written commitment which does not relate to technology projects, shared funding arrangements or Derivative Works as defined in the License Agreements, but does relate to the performance of a Service, such commitments shall be deemed to be a Statement of Work under this Schedule, provided, that, such commitment has been executed by both Parties as of the Effective Date.

 

5.4 VROL and VIM Global Shared Development Programmes

 

  5.4.1 Europe will only fund the VROL and VIM global shared development programmes as set out in this paragraph 5.4 and Attachment 4 (Global Programmes) unless otherwise agreed in writing between the Parties.

 

  5.4.2 The funding for the VROL and VIM global shared development programmes, as set out in this paragraph 5.4 and Attachment 4 (Global Programmes), shall only be provided to Visa when the Parties have agreed the governance arrangements for these programmes.

 

  5.4.3 Europe’s contribution to:

 

  (i) the VROL global shared development programme for the period from ** to ** shall be capped at ** dollars and no cents ($**); and

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

6


  (ii) the VIM global shared development programme for the period from ** to ** shall be capped at ** dollars and no cents ($**).

 

6 Standards of Care

 

6.1 The Service Provider shall ensure that all of the Services:

 

  6.1.1 conform to the relevant description set out in the Service Catalogue;

 

  6.1.2 are otherwise supplied in accordance with this Schedule;

 

  6.1.3 are provided in a manner that meets or exceeds the Service Levels; and

 

  6.1.4 to the extent not addressed by a Service Level, are provided in accordance with Good Industry Practice and in a timely manner.

 

6.2 Each Party, whether in its capacity as Service Provider, Service Recipient or otherwise shall comply with the standards set forth by the Payment Card Industry Security Standards Council for so long as Visa is a member of such body and ensure that Members (in the case of Europe), Customers (in the case of Visa) and their respective Processors are accountable for compliance with such standards.

 

7 Service Levels and Credits

 

7.1 General

 

  7.1.1 The Service Recipient and the Service Provider shall perform and receive the Services in accordance with their respective rights and obligations as set forth in Attachment 5 (Service Level Agreement) and in a manner that meets or exceeds the Service Levels.

 

  7.1.2 The Service Provider shall provide the Service Recipient with a report detailing its compliance with objectives for each Service Level on a monthly basis (unless the agreed Service Level states that such reporting should take place on a different basis). The Service Provider shall be responsible for using such accurate tools, processes and methodologies as it reasonably requires for the measurement and reporting of performance to ensure that the Service Recipient receives correct reports of the Service.

 

7.2 Service Level Change

 

  7.2.1 Either Party may notify the other Party of its desire to review certain Service Levels by the anniversary of the Effective Date of each year. The Parties’ Authorised Representatives will meet within sixty (60) days of the date of receipt of such notice by the other Party; provided, that, such meetings are not required more than once annually.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

7


  7.2.2 In the event the Parties cannot agree on a Service Level change within fifteen (15) days of the meeting between the Parties’ Authorised Representatives, the Party requesting a Service Level change may require, within thirty (30) days, that the Parties’ Chief Operating Officers meet to discuss the basis for such change. Subject to an adjustment of the Service Levels in accordance with paragraph 15.3, each existing Service Level shall remain in effect until a new Service Level is agreed to in writing and executed by an Authorised Representative of each Party.

 

7.3 Service Level Failure

 

  7.3.1 If the Service Provider fails to provide the Services in accordance with the Service Levels, then the Service Provider shall, upon becoming aware of any failure to meet a Service Level that constitutes a Critical Performance Failure:

 

  (i) as soon as practicable notify the Service Recipient of the missed Service Level in writing;

 

  (ii) meet with the Service Recipient, by phone or in person, to discuss the factors causing such failure, and the Service Provider’s plan to avoid such failure in the future;

 

  (iii) perform root cause analysis to identify possible causes for the failure;

 

  (iv) correct such failure as soon as practicable but, in any event, within any period of time set out in the Service Level Agreement;

 

  (v) provide the Service Recipient with a written report detailing the cause of, and procedure for correcting, such failure; and

 

  (vi) take any necessary measures as are reasonably required to ensure that such failures are minimised and will not recur.

For failures to meet Service Levels that are not Critical Performance Failures, the Service Provider shall:

 

  (vii) provide the Service Recipient notice of the missed Service Level in accordance with paragraph 7.1.2;

 

  (viii) correct such failure within a reasonable time but, in any event, within any period of time set out in the Service Level Agreement; and

 

  (ix) take measures in accordance with Good Industry Practice to ensure that such failures are minimised and will not recur.

 

  7.3.2

Any costs incurred by the Service Provider in connection with any participation in the activities set out in paragraph 7.3.1 shall be borne by the Service Provider unless and to the extent that any failure to provide Services in accordance with relevant Service Levels was due to the negligence, error, omission or other failure

 

8


 

of the Service Recipient, including any failure of the Service Recipient to provide proper notification to the Service Provider pursuant to paragraph 9.4.

 

  7.3.3 At the Service Recipient’s request, the Service Provider will reprocess any data that was initially processed by such Service Provider incorrectly and promptly rectify any errors, and shall do so at the Service Provider’s expense if such error was caused by the Service Provider, or at the Service Recipient’s expense if such error was caused by the Service Recipient; provided, that, in either case, it is commercially reasonable for the Service Recipient to request such reprocessing. In the event such error is primarily caused by a Third Party (excluding any Subcontractor) or a Force Majeure Event, the Parties shall share the costs of reprocessing equally.

 

  7.3.4 The payment of Service Credits is in addition, and shall be without prejudice, to any other right or remedy of the Service Recipient under this Schedule or otherwise. For the avoidance of doubt, the Service Recipient shall not claim damages to the extent that the damages the Service Recipient suffered were covered by the payment of such Service Credits by the Service Provider for the same event of inadequate performance that gave rise to the damages claim.

 

7.4 Service Credits

 

  7.4.1 In the event that the Service Provider fails to provide the Services in accordance with a Service Level to which a Service Credit applies, the Service Provider shall reduce its monthly Charges in the manner set forth in paragraph 7.4.4, by the Service Credits set forth in the relevant Service Level Agreement; provided, that, the total of such reductions shall not exceed the At Risk Amount. Service Credits shall not apply to the extent that the failure to provide Services in accordance with relevant Service Levels was due to the negligence, error, omission or other failure of the Service Recipient, including any failure of the Service Recipient to provide proper notification to the Service Provider pursuant to paragraph 9.4; provided, that, the Service Provider shall (a) notify the Service Recipient of the negligence, error, omission or other failure of the Service Recipient as soon as reasonably practicable on becoming aware of such negligence, error, omission or other failure, (b) notify the Service Recipient of the failure of a Service Level together with the reasons for the failure and (c) use commercially reasonable efforts to continue to meet the affected Service Levels.

 

  7.4.2 The Parties agree that Service Credits constitute an adjustment of the relevant Charges, the purpose of which is to give the Service Provider an incentive to perform. The Service Credits are not intended as a penalty for non-performance or to quantify the full extent of the Service Recipient’s losses in relation to failing to meet the Service Levels.

 

9


  7.4.3 On an annual basis, in conjunction with review of the Service Levels pursuant to paragraph 7.2.1:

 

  (i) where Europe is the Service Recipient, it may select ** Visa Services; and

 

  (ii) where Visa is the Service Recipient, it may select (a) ** Europe Services with respect to the initial twelve (12) month period following the Effective Date, and (b) ** Europe Services with respect to any subsequent twelve (12) month period,

for which Service Credits will be available pursuant to this paragraph 7.4. For each such Service, Service Credits for each Service Level shall be set at ** percent (**%) of the monthly Charges assessed for such Service for up to ** Service Levels designated on the same annual basis by the Service Recipient; provided, that, if a Service Level is not met the monthly Charges for the relevant Service shall not be reduced by more than ** percent (**%) of monthly Charges for such Service in any given month. The Service Recipient shall not designate Service Levels pursuant to this paragraph 7.4.3 which do not represent an important measure for the Service which they measure. No Service Credits shall be available for any Service or Service Level that is not among the Services or Service Levels selected pursuant to this paragraph 7.4.3, unless and until such Service or Service Level is selected pursuant to this paragraph 7.4.3 in a subsequent year. The ** Europe Services for which Service Credits will initially be available pursuant to this paragraph 7.4 and the ** designated Service Levels in respect of those Europe Services are set out in Attachment 5 (Service Level Agreement). The ** Visa Services for which Service Credits will initially be available pursuant to this paragraph 7.4 and the ** designated Service Levels in respect of those Visa Services are set out in Attachment 5 (Service Level Agreement).

 

  7.4.4 If the Service Provider fails to meet a Service Level to which a Service Credit is attached, that Service Credit will automatically accrue but shall not be payable unless the Service Provider fails to meet the same Service Level in the ** period immediately following such Service Level failure, in which case the Service Credit shall immediately become payable to the Service Recipient. In the event that, after the occurrence of a Service Level failure justifying a Service Credit, another such Service Level failure does not subsequently occur for **, the Service Recipient will no longer be entitled to a reduction in monthly Charges by the aforementioned Service Credit.

 

8 Global Rules, Systems Changes and Business Enhancement Releases

 

8.1 Global Rules

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

10


  8.1.1 Each Party shall comply with the Global Rules.

 

  8.1.2 Visa shall have sole authority to grant all waivers and variances to the Global Rules. Visa shall not unreasonably withhold its grant of such waivers and variances.

 

  8.1.3 Whilst Europe will be responsible for providing Visa Systems and services to its Members and their Processors in the Territory, Europe recognises that Visa shall establish all Member and Customer standards, policies and protocols for Visa payment transactions. The Parties will agree on the standards, policies and protocols for systems and services that apply to the unique interfaces between the Parties’ systems and services.

 

  8.1.4 Visa will establish and control the following for all Visa branded VI Transactions, VE Transactions and International Transactions through the Global Rules:

 

  (i) Global Network and Network Security policy;

 

  (ii) Visa message formats for Members and Customers;

 

  (iii) Visa system and service interface standards and requirements between Visa, Customers, Europe, Members and their Processors; and

 

  (iv) minimum quality of services as defined in the Global Rules.

 

  8.1.5 For the avoidance of doubt paragraphs 8.1.3 and 8.1.4 do not preclude Europe from establishing standards, policies, and protocols specific to the Territory. Europe bears the responsibility to ensure Territory specific transactions are compliant with Visa standards, policies and protocols when interfacing with Visa Systems. Visa will have no obligation to support Territory-specific standards, policies or protocols in the provision of Services to Europe.

 

8.2 Systems Changes

 

  8.2.1 Interoperability, Security, Safety and Soundness Changes.

Each Party shall implement, on a timely basis, routine or emergency Systems Changes required to maintain the Interoperability, security, safety and soundness of the Visa System. Each Party shall pay for its own costs and expenses arising out of the implementation of such Systems Changes pursuant to this paragraph 8.2.1. If the Parties disagree as to whether the routine or emergency Systems Changes are required to maintain the Interoperability, security, safety and soundness of the Visa System, the Parties shall refer such questions to the Expedited Dispute Resolution Procedure. If the Expedited Dispute Resolution Procedure is invoked, the Party requesting the change shall have the burden of demonstrating that such Systems Change is necessary to maintain the Interoperability, security, safety and soundness of the Visa System. The Party

 

11


being requested to implement the routine or emergency Systems Changes must proceed with the timely implementation of such changes. If the arbitrator determines that such Systems Changes are required to maintain the Interoperability, security, safety and soundness of the Visa System, each Party shall pay for its own costs and expenses arising out of the implementation of such Systems Changes pursuant to this paragraph 8.2.1. If the arbitrator determines that such Systems Changes are not required to maintain the Interoperability, security, safety and soundness of the Visa System, the Party requesting such Systems Changes shall be obliged to pay the other Party for its costs and expenses arising out of the implementation of such Systems Changes.

 

  8.2.2 Business and Technical Changes

 

  (i) In conjunction with the regularly scheduled worldwide Business Enhancement Release or as otherwise agreed by the Parties, Visa shall be entitled to propose Systems Changes.

 

  (ii) At the request of Visa, Europe shall implement such Systems Changes proposed pursuant to paragraph 8.2.2(i) at Europe’s cost; provided, that, the changes are required of all other Processors who are authorized to process transactions using the Visa System; and either (i) Europe’s expenditure in terms of resources and expenses necessary to implement such Systems Changes is no more than fifteen percent (15%) greater than the average expenditure resulting from the implementation of all preceding Systems Changes during the preceding twenty-four (24) months (the “ Threshold ”); or (ii) the changes are required for the Interoperability, security, safety and soundness of the Visa System.

 

  (iii)

If the Parties disagree as to whether the conditions set forth in paragraph 8.2.2(ii) have been met, the Parties shall refer such questions to the Expedited Dispute Resolution Procedure. If such procedure is invoked, Visa shall have the burden of demonstrating that, on a similar and equitable basis, all Processors have been required to make such Systems Change and that such Systems Change is under the Threshold or necessary to maintain the Interoperability, security, safety and soundness of the Visa System (as relevant). Europe must proceed with the timely implementation of Systems Changes concurrent with the timing required of all Processors or as otherwise necessary for the Interoperability, security, safety and soundness of the Visa System. If the arbitrator determines that the conditions set out in paragraph 8.2.2(ii) as relevant have been met, Europe shall pay for such changes at Europe’s cost. If the arbitrator determines that the conditions set out in paragraph 8.2.2(ii)

 

12


 

have not been met, Europe shall not be obliged to make such changes at Europe’s cost.

 

  (iv) Should Visa agree to pay for the implementation costs and expenses that Europe will incur as a consequence of making the Systems Change, Europe shall, in any event, be obliged to make such Systems Changes.

 

  (v) In the event that Europe is obliged to implement the proposed Systems Changes pursuant to this paragraph 8.2, Europe shall work with Visa in good faith to enable the reasonable and timely implementation of such Systems Changes.

 

  (vi) Europe shall be entitled to propose Systems Changes on the same terms as set out in this paragraph 8.2.2, but with the roles of the Parties reversed.

 

8.3 Visa will manage the worldwide Business Enhancement Release, including overall programme management, technical specifications, and command and control of the production installation and global command centre. Visa will use commercially reasonable efforts to accommodate Europe’s requirements for projects to be included within the Business Enhancement Release; provided, that, (i) such requirements are submitted within the prescribed deadlines for all projects, and (ii) the costs of such changes are governed by paragraph 8.2. Europe will manage the implementation of the Business Enhancement Release within the Territory in accordance with the agreed schedules and processes and control the production installation of changes to the VE Systems. The Parties will comply at all times with the current Business Enhancement Release, including its contents and timing. To the extent that both Parties have interdependent activities, Visa and Europe will follow the Interoperability Procedures and Practices save to the extent that they are inconsistent with or contradict the provisions of this Schedule or the Global Rules, or operate to increase the obligations of either Party under the Global Rules or this Schedule. The Parties shall, as soon as reasonably practicable following the date of this Schedule, meet to review the Interoperability Procedures and Practices with a view to amending them to remove any such inconsistencies and contradictions, and to make the obligations in the Interoperability Procedures and Practices no more onerous than those in the Global Rules or this Schedule. Following this initial review, the Parties shall meet annually to review the Interoperability Procedures and Practices and determine if any amendments should be made.

 

8.4

For the avoidance of doubt, each Party may make changes outside of the Business Enhancement Release where such changes are limited to (i) in Europe’s case, the Territory, and (ii) in Visa’s case, outside the Territory; provided, that, if a Party’s changes impact Customers or Members (a) in Europe’s case, outside of the Territory, and (b) in Visa’s case, inside the Territory, the changes must be included in the Business

 

13


 

Enhancement Release. The Party requesting a change outside of the Business Enhancement Release shall be responsible for ensuring that the change is evaluated for any impact on Members (where Visa is requesting the change) and Customers (where Europe is requesting the change) in accordance with the Interoperability Procedures and Practices.

 

8.5 Each Party will comply with the Global Data Model developed as of the Effective Date, as may be amended by Visa from time to time. Visa will control the Global Data Model with reference to Good Industry Practice. Both Parties may use other data extensions as required by their business needs. Europe may specify standards for Visa’s operations in the Territory related to the above provided that they do not conflict with Visa’s standards.

 

8.6 Visa network protocols will be set and developed by Visa. Europe may specify protocols for Visa’s operations within the Territory related to the Visa network protocols; provided, that, they do not conflict with and meet at a minimum Visa’s protocols.

 

8.7 Visa will monitor the health and security of the global network. Europe will monitor the health and security of its network. Europe will provide evidence of compliance with the Global Network and Network Security policy in accordance with paragraph 17.3.

 

8.8 The Parties shall agree a minimum set of customer records (as amended from time to time by agreement between the Parties) that are required for global processing and Interoperability. The Parties agree that this minimum set of customer records shall be centrally managed and maintained by Visa.

 

8.9 The Parties shall ensure that all changes which potentially affect Interoperability Interfaces are sufficiently tested in a manner validated by both Parties prior to the installation or activation of such changes.

 

8.10 Visa will establish global minimum Data Center Operations and Support policies and principles relating to physical infrastructure.

 

9 Information Access and Retention

 

9.1 Subject to paragraph 23, the Service Provider shall, at no additional Charge to the Service Recipient, provide the following information in relation to the Services upon the Service Recipient’s request:

 

  9.1.1 major equipment and key software used to provide the Services;

 

  9.1.2 the relevant high-level systems schematics and delivery models used in the delivery of such Services;

 

  9.1.3 names of material third parties and Subcontractors involved in the provision of the Services, including vendors and consultants together with a brief description of their involvement;

 

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  9.1.4 any information regarding the general provision of the Services that the Service Recipient requires in order to provide services to its own customers; and

 

  9.1.5 any reasonable clarification of the information provided under paragraphs 9.1.1 to 9.1.4 above;

provided, that, (i) the Service Recipient shall not be entitled pursuant to this paragraph 9.1 to request the same information in relation to a particular Service more than twice in any calendar year, and (ii) any request for information made pursuant to paragraph 9.1.4 that reasonably requires more than thirty (30) hours of work on the part of the Service Provider shall be requested as a Professional Service pursuant to paragraphs 16.1 and 16.2.

 

9.2 Without prejudice to paragraph 9.3 or 16.1, the Service Recipient may request that the Service Provider provide any other information required by the Service Recipient upon the Service Recipient’s request as a Professional Service, such service to be provided according to an agreed Statement of Work and at the Service Recipient’s expense.

 

9.3 In the event of expiration or termination of this Schedule for any reason, subject to prompt notification and paragraph 23, either Party shall have the right to retain any information needed to comply with Applicable Law and to ask the other Party to furnish any information reasonably expected to be needed to comply with such Applicable Law, including those enacted after the expiration or termination date that apply to the Services before the expiration or termination date. Both Parties agree to co-operate with all such requests. Either Party may require reasonable documentation of the conditions in which its information is held and written statements that the information will be maintained under the terms of this paragraph 9.3 and paragraph 23.

 

9.4

The Service Recipient will, at the request of the Service Provider, but not more than once during the Service Provider’s annual capacity planning process, provide details of its forecasts for volume, changes to user population, increases or decreases in usage behaviour by end users and other factors that might impact the cost, performance or integrity of the Service offering. The Service Provider may request at any additional time any reasonable clarification of the information provided pursuant to this paragraph 9. The Parties acknowledge that the Service Provider will take responsibility for forecasting and planning for unanticipated fluctuations in any of the aforementioned factors (including peak volumes) based on historic information and trends it sees from other data it processes. If the Service Recipient becomes aware of any material unanticipated increases in volumes (from those set out at the annual capacity planning process or included within the Service Provider’s Service Charges) in any of the aforementioned factors outside the annual capacity planning process it will notify the Service Provider. Should the Service Recipient fail to notify the Service Provider of such material, unanticipated increases in volumes, (i) the Service Provider shall be excused from related Service Level violations to the extent that the failure to meet the Service Level was as a result of the failure of the Service

 

15


 

Recipient to notify it of any such fluctuations provided that the Service Provider shall notify the Service Recipient of any such failure to meet such Service Levels together with the reasons for such failure and use commercially reasonable efforts to continue to meet the affected Service Levels; and (ii) the Service Recipient shall pay the Service Provider the costs to increase capacity required to meet the Service Recipient’s increased usage that may have otherwise been mitigated with a reasonable notice period save where the fluctuations are within any volume assumptions that have been included with the Charges.

 

9.5 Subject to Applicable Law, the Parties may agree to share Visa Data with each other in order to satisfy specific mutually agreed requirements. The Parties shall work together in good faith to facilitate timely and efficient access to Visa Data required by the Parties for Visa Products pursuant to the Global Data Model. Each Party will have its own independently architected environments which will separately and collectively achieve the levels of performance, security, safety and soundness necessary to support Interoperability. The Parties will work together in good faith, where possible and commercially viable to each Party, to develop future architectural solutions that will minimise the on-going need to share detailed transaction data. For avoidance of doubt, such development shall not require the Parties to reengineer existing systems. Unless otherwise agreed by the Parties, a Party’s data shall not be shared with, or copied or accessed by, the other Party.

 

9.6 Customer Data

 

  9.6.1 Each Party shall own all information relating to its Customers, Members or Cardholders, cards issued by its Customers or Members and Merchants acquired by its Customers or Members (together “ Customer Data ”). The Service Provider shall maintain the integrity of the Service Recipient’s Customer Data and provide the Service Recipient with access to the Customer Data as is required for the provision of the Services.

 

  9.6.2 Subject to paragraph 9.6.1, in the event that the Service Recipient requires additional access to or the provision of the Service Recipient’s Customer Data, then at the Service Recipient’s request the Service Provider shall provide the Service Recipient’s Customer Data to the Service Recipient as a Professional Service in accordance with paragraph 16.2.

 

  9.6.3

The Service Provider shall retain the Service Recipient’s Customer Data that it holds in accordance with the “Records Management Corporate Policy” in effect as at the date of this Agreement (where Visa is the Service Provider) and Europe’s equivalent policy in effect as at the date of this Agreement (where Europe is the Service Provider) unless otherwise agreed between the Parties; provided, that, upon prior written notice to the Service Recipient, the Service Provider may amend such policies in order to comply with Applicable Law or Good Industry

 

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Practice. To the extent that the Service Recipient requests the retention and back-up activities carried out by the Service Provider to differ from such policies, the Service Recipient shall request such treatment as a Change subject to the Change Control Process.

 

10 Authorised Representatives

Each Party may, by notice in writing to the other Party, change the identity of any of its Authorised Representatives.

 

11 Business Continuity/IT Disaster Recovery

Each Party shall have in place commercially reasonable business continuity and IT disaster recovery plans in relation to the provision of the Services.

 

12 Regulatory Compliance

 

12.1 Compliance

 

  12.1.1 The Service Provider shall obtain and maintain throughout the Term from applicable Authorities all the consents and permissions (statutory, regulatory or otherwise) that such Authorities may require and which are necessary to enable the provision of the Services and performance of its other obligations under this Schedule. The Service Provider shall, at its own cost, pay all fees and taxes associated with obtaining such consents and permissions required to comply with Applicable Law, save that if as a result of a change in Applicable Law the Service Provider is required to pay an applicable Authority a consent fee or permission fee (which, for the avoidance of doubt, shall not include taxes or similar such charges) which is necessary to enable the provision of the Services. The cost of such fees shall be borne in accordance with paragraph 12.5.2.

 

  12.1.2 Each Party shall comply with all Applicable Law at all times when performing its obligations under this Schedule or enjoying its benefits, insofar as such Applicable Law applies to the Services. Subject to paragraph 12.5.2, each Party shall provide such assistance and co-operation as the other may reasonably require in order to comply with Applicable Law, including, for example, data privacy laws applicable to either Party.

 

  12.1.3 Each Party, upon learning of any changes in the Applicable Laws originating from, in the case of Europe, the Territory, and, in the case of Visa, anywhere outside the Territory, must notify the other Party of such changes.

 

  12.1.4

Each Party shall, in accordance with Good Industry Practice and Applicable Law, have in place and implement an appropriate risk management programme which contains policies, standards and implementation practices and which will include, for example, the matters currently covered by the ‘common controls’ and ‘key controls’ in existence as of the Effective Date, as set out below, and which each

 

17


 

Party may modify for its own business in order to maintain consistency with Good Industry Practice and Applicable Law. These are:

 

  (i) global data protection;

 

  (ii) business continuity management;

 

  (iii) third party alliances;

 

  (iv) member risk;

 

  (v) privacy and protection of personal account-holder information; and

 

  (vi) anti-money laundering.

The Parties shall work together to ensure a co-ordinated approach to risk management where appropriate including introducing new or additional areas to be included within their respective risk management programmes.

 

  12.1.5 Each Party shall advise the other Party immediately if it becomes aware of any non-compliance or reasonably suspected non-compliance by the Service Provider with the provisions of paragraphs 12.1.1 to 12.1.4 in connection with the performance of the Services. If such an event occurs, each Party shall make available to the other Party any records or reports that the other Party reasonably requires for the purposes of any further investigation of such non-compliance or suspected non-compliance. For the avoidance of doubt, such records shall not include documents subject to attorney-client privilege, attorney work-product privilege or confidentiality obligations with third parties.

 

12.2 Global Fraud Control Standards.

 

  12.2.1 The Parties will work together in good faith to develop and agree global fraud control standards (the “ Global Fraud Control Standards ”). Subject to Applicable Law, each Party will monitor and enforce the Global Fraud Control Standards and supporting reporting requirements for all Members, Customers, Cardholders, Merchants and Processors.

 

  12.2.2 The Parties agree that all Global Fraud Programmes (including the programme known as the merchant fraud performance programme) existing as at the Effective Date shall continue, and both parties will fulfil their obligations in respect of such and programmes, unless otherwise agreed between the Parties.

 

12.3 Global Quality and Compliance Programmes

 

  12.3.1 The Parties will work together in good faith to develop and agree global quality and compliance programmes necessary to support service quality and compliance (the “ Global Quality and Compliance Programmes ”). Each Party will implement the Global Quality and Compliance Programmes within its respective jurisdiction.

 

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  12.3.2 Visa shall be responsible for the implementation and administration costs associated with the Global Quality and Compliance Programmes implemented by Visa outside the Territory (the “ Visa Global Quality and Compliance Programmes ”) and shall retain the fees collected in respect of the Visa Global Quality and Compliance Programmes.

 

  12.3.3 Europe shall be responsible for the implementation and administration costs associated with the Global Quality and Compliance Programmes implemented by Europe within the Territory (the “ Europe Global Quality and Compliance Programmes ”) and shall retain the fees collected in respect of the Europe Global Quality and Compliance Programmes.

 

12.4 Correspondence

 

  12.4.1 If a Party receives any correspondence from any Authority that specifically relates to, or has a potentially significant adverse impact on, the Services, and such correspondence is not available to the other Party, the Party in receipt of such correspondence will provide a copy of that correspondence to the other Party unless it is prevented from doing so by Applicable Law or an Authority. The Parties shall consult each other over such correspondence and promptly notify one another of any changes that may be required as a result of such correspondence.

 

12.5 Changes to Applicable Law

 

  12.5.1 If a change to any Applicable Law necessitates a change to the performance of any obligation under this Schedule, including the provision of the Services (a “ Regulatory Change ”), then such Regulatory Change shall be effected as a Change Request.

 

  12.5.2 The cost of implementing any Regulatory Change will be apportioned as follows:

 

  (i) if the Regulatory Change originates outside the Territory, then Visa will bear all the costs of that Regulatory Change;

 

  (ii) if the Regulatory Change originates in the Territory, then Europe shall bear all the costs of that Regulatory Change; and

 

  (iii) if the Regulatory Change originates anywhere both in and outside the Territory simultaneously then each Party shall bear its own costs incurred as a result of that Regulatory Change.

For the avoidance of doubt, if the Regulatory Change or in respect of the consent fee or application fee (referred to in paragraph 12.1.1) is required to provide the Service, or is carried out for other service recipients of the Service Provider, the

 

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Service Recipient shall only bear an equitable proportion of the Service Provider’s cost or the consent fee or application fee referred to in paragraph 12.1.1.

 

  12.5.3 If there is any disagreement between the Parties under paragraph 12.5.2 regarding any Regulatory Change or potential Regulatory Change, such dispute will be decided in accordance with the Expedited Dispute Resolution Procedure; provided, that, such procedure shall not serve to delay the Regulatory Change and shall only determine the allocation of costs.

 

13 Charges

 

  13.1 The Charges for the Services shall be as set out in Attachment 6 (Pricing and Financial Provisions) and shall be calculated in accordance with Attachment 6 (Pricing and Financial Provisions).

 

  13.2 Subject to paragraph 7.3.3, the Service Provider shall not be entitled to invoice any amount (including the Charges) in respect of Services which were or are required to remedy the Service Provider’s failure to fulfil its obligations under this Schedule.

 

  13.3 The Service Provider shall not charge the Service Recipient for any goods or services or other activities provided under or in connection with this Schedule, or for any costs the Service Provider may incur in fulfilling any of its obligations under this Schedule except to the extent that (i) Attachment 6 (Pricing and Financial Provisions) or a Statement of Work expressly provides for the payment of Charges, (ii) this Schedule otherwise provides for the recovery of reasonable costs, or (iii) the Parties otherwise agree in writing.

 

13.4 Changes to Pricing of SRI Services

 

  13.4.1 Either Party may, at any time, propose a price change of any SRI Service upon written notice to the other Party, such price change to take effect subject to agreement by the Parties or, if upon determination in accordance with paragraph 13.4.3, the latter of the expiration of the SRI Pricing Term or upon the month following such determination.

 

  13.4.2 In the event the price change is not accepted, the Party proposing the price change may require the Parties’ Authorised Representatives to meet in order to discuss the basis for such change within fifteen (15) days. In the event the Parties cannot resolve their disagreement within fifteen (15) days of meeting, the Party requesting a price change may require the Parties to designate, at their own discretion, either their Chief Financial Officer or Chief Operating Officer to discuss within thirty (30) days the basis for such change.

 

  13.4.3

If the Parties are unable to resolve their disagreement over the price change within thirty (30) days of their final meeting pursuant to paragraph 13.4.2, either Party may refer the matter to an independent, internationally reputable accounting firm, to be agreed by the Parties, such agreement not to be unreasonably

 

20


 

withheld. Each Party shall submit a price proposal to that accounting firm along with written substantiation for such proposal.

 

  13.4.4 The accounting firm, having received proposals, will choose as the binding price for the agreed timeframe proposed (and in the event a timeframe is not agreed for such proposals, for the default time period of one (1) year) the proposal submitted by one of the Parties that most resembles a fair and reasonable price for the Services, taking into account any changes in the conditions of providing the Services such as cost, scope, usage levels, transaction volumes of the Services, Service Levels, and any market rates that may be applicable.

 

  13.4.5 For the avoidance of doubt, the accounting firm will not have the authority to propose a different price from the price submitted by each Party or to re-evaluate the reasonableness of the Parties’ prior agreement on prices in light of the conditions in which such agreement was reached.

 

  13.4.6 With respect to the procedure set out in paragraphs 13.4.3 to 13.4.4:

 

  (i) the costs of the procedure shall be paid by the Party whose proposal was not adopted;

 

  (ii) the Parties shall meet with the accounting firm to present their views:

 

  (a) at least once;

 

  (b) always in English; and

 

  (c) never in the absence of the other Party;

 

  (iii) the Parties shall agree upon:

 

  (a) procedures for submitting proposals to the accounting firm;

 

  (b) subject to paragraph 13.4.6(ii), the number of meetings with the accounting firm in which they can present their views;

 

  (c) the location of such meetings; and

 

  (d) the procedures for such meetings,

but in the event the Parties cannot agree within thirty (30) days of referral of the matter to the accounting firm, the accounting firm shall be empowered to decide such issues within fifteen (15) days of the request of either Party;

 

  (iv) the accounting firm shall issue its decision within ninety (90) days of determination of procedural issues pursuant to paragraph 13.4.6(iii).

 

  13.4.7 For the avoidance of doubt, this paragraph 13.4 does not create any additional auditing rights on behalf of either Party or the accounting firm referenced herein.

 

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14 Invoicing and Payment

 

14.1 The Service Provider shall invoice the Service Recipient monthly in arrears for the Services in accordance with Attachment 6 (Pricing and Financial Provisions) unless agreed otherwise between the Parties, such invoices to be in US dollars in the case of Visa being the Service Provider and Pounds Sterling or Euros in the case of Europe being the Service Provider and to set out adequate justification for the invoiced amounts.

 

14.2 Subject to paragraph 14.3, all invoices submitted by the Service Provider in accordance with this Schedule shall be paid by the Service Recipient thirty (30) days following the end of the month in which the invoice is received.

 

14.3 All charges, costs and expenses due under this Schedule must be invoiced by the Service Provider as part of the Charges within ninety (90) days of the date the Service Provider is first entitled to invoice such sums. The Service Provider irrevocably waives the right to payment of any sums not invoiced within this period.

 

14.4 If either Party has not paid any invoices by their due date, all sums will accrue interest at a rate equal to the Interest Rate.

 

14.5 The Service Recipient may retain and set off any amount owed to it by the Service Provider against any amount due to the Service Provider under this Schedule if and only if the Parties agree in writing as to the amount owed to the Service Provider.

 

14.6 If the Service Recipient reasonably and in good faith disputes its obligation to pay part or all of an invoice submitted by the Service Provider under this Schedule, then notwithstanding anything to the contrary in this Schedule:

 

  14.6.1 the Service Recipient must notify the Service Provider in writing of the amount of the invoice which it disputes being obligated to pay (the “ Disputed Amount ”) and the reasons why it considers it is not obligated to pay the Disputed Amount;

 

  14.6.2 subject to paragraph 14.8, the Service Recipient’s failure to pay the Disputed Amount will be deemed not to be a breach of this Schedule;

 

  14.6.3 the Service Recipient must pay the undisputed balance of the invoice to the Service Provider in accordance with this Schedule;

 

  14.6.4 the Parties must as soon as reasonably practicable discuss and use their respective reasonable endeavours to agree how much of the Disputed Amount is payable to the Service Provider; and

 

  14.6.5 if the Parties are unable to reach agreement pursuant to paragraph 14.6.4 within fifteen (15) days, then either Party may refer the matter to the Expedited Dispute Resolution Procedure to determine whether all or part of the Disputed Amount is properly due and payable under this Schedule.

 

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14.7 The Service Provider shall provide the Service Recipient with notice of any actual or estimated Charges for Services rendered in the immediately preceding year within five (5) Working Days following the end of each financial year in relation to any Charges that are outstanding as at that date.

 

14.8 Where:

 

  14.8.1 the Service Recipient does not in good faith dispute the Charge; and

 

  14.8.2 fails to pay an amount due to the Service Provider within sixty (60) days of the due date for payment of the invoice; and

 

  14.8.3 the Service Provider has notified the Service Recipient of such failure to pay and given the Service Recipient twenty (20) days to remedy this,

then:

 

  14.8.4 provided, that, such Service is not an SRI Service, the Service Provider may terminate the Service that relates to the unpaid Charge;

 

  14.8.5 where such Service is an SRI Service, without waiving any of its other rights or remedies under law or equity, the Service Provider shall not be obliged to comply with paragraphs 4.2, 7 (except for paragraph 7.1.1), 9.1.1, 9.1.2, 9.1.3, 9.1.5 (except as it relates to 9.1.4), 15, 16.2, 17.3, 25 and 27 of this Schedule for the period during which the amount owed by the Service Recipient remains outstanding; provided, that, the Service Provider shall resume the performance of its obligations under those paragraphs immediately upon payment of the outstanding amount by the Service Recipient.

 

15 Service Standard

 

15.1 **

 

15.2 **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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15.3 **

 

16 Change Control Process

 

16.1 Professional Services

 

  16.1.1 The Service Recipient may at any time request, and the Service Provider may at any time offer, a Professional Service, pursuant to a Statement of Work, to be negotiated and agreed by the Parties. The Service Recipient is under no obligation to procure a Professional Service. The Service Provider is under no obligation to offer Professional Services, except as set forth in paragraph 16.2. Subject to paragraph 26.6 but otherwise notwithstanding any other paragraph in this Schedule, the termination provisions for a Professional Service will be as set out in the relevant Statement of Work.

 

  16.1.2 No Statement of Work shall be binding on a Party unless executed by an Authorised Representative of each Party.

 

  16.1.3 The Parties may, each in their sole discretion, follow similar procedures to those set forth under paragraph 16.2 for the purpose of agreeing to new Statements of Work. Each Party shall bear its own costs associated with negotiating, preparing and agreeing upon a Change Request or service request under this paragraph 16.

 

16.2 Service Changes

 

  16.2.1 The Service Recipient may at any time request:

 

  (i) a modification or enhancement to the Services (“ Change Request ”);

 

  (ii) a New Service pursuant to paragraph 16.3 that has been classified as an SRI Service pursuant to paragraph 4.5.3;

 

  (iii) testing to determine the impact of changes made to the Service Recipient’s systems on (a) the Service Provider’s systems; (b) the Service Provider’s Customers (where Visa is the Service Provider) and Members (where Europe is the Service Provider), and (c) Interoperability Interfaces;

 

  (iv) the provision by Visa to Europe of assistance reasonably necessary to enable Europe’s use of Licensor Source Materials in accordance with the License Agreements; provided, that, Visa has not ceased using such

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

24


 

Licensor Source Materials in excess of two (2) years prior to any request for such assistance;

 

  (v) the provision of consulting and advisory services in order to assess the impact of proposed changes to the Service Recipient’s systems on the Service Provider’s systems and Members or Customers (as the case may be);

 

  (vi) the provision of information pursuant to paragraph 9.1.4, where, pursuant to paragraph 9.1, the Service Recipient is required to pay for such information;

 

  (vii) the provision of information pursuant to paragraph 9.6.2; or

 

  (viii) the provision of those services reasonably necessary to maintain or restore the Interoperability of VE Systems and Visa Systems.

In doing so, the Service Recipient will provide enough resources, information and input, in a timely manner, that might be reasonably required by the Service Provider to assess the proposed change, including the Service Level that the Service Recipient requires for the modification/enhancement and all business and functional specifications reasonably required by the Service Provider. To the extent that the implementation of any request pursuant to this paragraph 16.2.1 requires Professional Services, such Professional Services shall be defined in a Statement of Work.

 

  16.2.2 If the Service Recipient submits a request pursuant to paragraph 16.2.1 the Service Provider will provide the Service Recipient with a proposal for the change within thirty (30) days of receiving such request, and such proposal shall set out:

 

  (i) the scope of the change;

 

  (ii) a reasonable timeframe for implementation;

 

  (iii) a reasonable price (on, at the Service Recipient’s request, a fixed price, time and materials, capped price or any other pricing basis), including separate Charges for setting out the implementation and ongoing Services and a high-level breakdown of the reasonable price proposed by the Service Provider;

 

  (iv) any tests that the Service Recipient might reasonably be advised to perform in order to ensure that the modification or enhancement meets the Service Recipient’s requirements; and

 

  (v) any impact the proposed change might have on any other Services, to the extent that such impact should have been known to the Service Provider in accordance with Good Industry Practice.

 

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  16.2.3 Within a reasonable time after receipt of the proposal set out in paragraph 16.2.2 above, the Service Recipient shall notify the Service Provider of any comments it has or changes it would like to be made in relation to the proposal.

 

  16.2.4 The Service Provider shall reasonably take into account such comments and changes and shall submit a new proposal to the Service Recipient within a reasonable time of receiving the Service Recipient’s input but in any event no more than thirty (30) days later.

 

  16.2.5 The process set out in paragraphs 16.2.3 and 16.2.4 above shall continue until the Parties agree on a proposal. Such proposal shall be documented and signed by both Parties’ Authorised Representatives as a finalised Service Change Note and the Service Provider shall implement the modification or amendment to the relevant Service in accordance with the terms of that Service Change Note and this Schedule.

 

  16.2.6 The Service Provider must offer a proposal to implement a request pursuant to paragraph 16.2.1 for a reasonable price and in a reasonable timeframe unless the provision of such new or changed Service would (i) contradict the Global Rules, (ii) be technically impossible, (iii) result in a breach of Applicable Laws, or (iv) subject to paragraph 12.5, not be reasonably feasible to implement prior to the expiry of the Service’s term, if such Service is an Optional Service.

 

  16.2.7 The obligations set forth in this paragraph 16.2 shall not require the Service Provider to reallocate resources that are already deployed or allocated for other purposes.

 

16.3 New Services

The Service Recipient may at any time request, and the Service Provider may at any time offer, a New Service, to be added to the Service Catalogue. Unless deemed to be an SRI Service pursuant to paragraph 4.5.3, such New Service shall be an Optional Service and its terms shall be negotiated and agreed at “commercial arms-length,” including the Service Levels that the Service Recipient requires for the New Service, the price, the term and the Minimum Period.

 

17 Audit Rights

 

17.1 Each Party shall have a Type II SAS 70 audit or comparable equivalent performed annually, or as otherwise may be required by Applicable Law, by a third party auditor of its own choosing. The Parties shall provide each other one copy of the audit letter and audit report for each such audit at no charge. The Type II SAS 70 audit or comparable equivalent shall be performed in accordance with ISO 17799.

 

17.2 [INTENTIONALLY LEFT BLANK]

 

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17.3 General Audit Rights

 

  17.3.1 The Service Provider shall be responsible for auditing itself. The Service Recipient shall not itself audit the Service Provider.

 

  17.3.2 The Service Provider shall develop its own audit plans and shall conduct its audits in accordance with such plans. The Service Provider shall share its audit plans with the Service Recipient in advance and provide the Service Recipient with an opportunity to request changes to the plan. If the Service Provider chooses not to make such changes, the Service Recipient shall be entitled to appear before the Service Provider’s board audit committee to explain the desire and rationale for such change. If the Service Provider’s board audit committee refuses to make the requested change, the issue may be referred to the Expedited Dispute Resolution Procedure.

 

  17.3.3 The Service Recipient shall be entitled to review Material Findings from the Service Provider’s audit reports within thirty (30) days after such reports are shared with the Service Provider’s board or board committee. The Service Provider shall share remedial plans for these Material Findings that the Service Recipient requests to see.

 

  17.3.4 The Service Recipient shall share with the Service Provider best practice learnings revealed by the Service Recipient’s own audits, subject to any applicable legal constraints, and the Service Recipient shall share with the Service Provider its SAS 70 audit reports.

 

17.4 Regulator Access Rights and Co-operation

 

  17.4.1 Each Service Provider shall, and shall procure that any Subcontractor shall (to the extent reasonably necessary and applicable to the performance of the Services by any such Subcontractor), permit and co-operate with any inspection by a Regulator of the Service Recipient or representative or appointee of such Regulator with respect to the provision of the Services. Such Service Provider shall and shall procure that any Subcontractor shall:

 

  (i) make itself available to any Regulator inspection team, and for meetings with representatives or appointees of the Regulator;

 

  (ii) subject to reasonable attempts to obtain assurances of confidentiality, produce to any representatives or appointees of the Regulator any data, records, documents, files, other computer data and other material in its possession, power or control that such representatives or appointees may request;

 

  (iii)

give any representatives or appointees of the Regulator access to its premises, or procure for such representatives or appointees access to any

 

27


 

Subcontractor’s premises, and such facilities therein (including access to any data, documents or records) as such representatives or appointees may require;

 

  (iv) to the extent permitted or not prohibited by the Applicable Law in the Territory (where Europe is the Service Provider) and anywhere outside the Territory (where Visa is the Service Provider) permit any representatives or appointees of the Regulator to copy documents or other material on their or any Subcontractor’s premises or elsewhere and to remove copies and hold them elsewhere, or provide any copies as requested by any such representatives or appointees;

 

  (v) to the extent permitted or not prohibited by the Applicable Law in the Territory (where Europe is the Service Provider) and anywhere outside the Territory (where Visa is the Service Provider), permit any representatives or appointees of the Regulator to print information in their possession, power or control, or procure permission for such representatives or appointees to print information in any Subcontractor’s possession, power or control, which is held on computer or on microfilm, or otherwise convert it into a readily legible document or any other record which the Regulator may request;

 

  (vi) answer truthfully, fully and promptly all questions put to it by the Regulator or its appointees; and

 

  (vii) save as required as part of the Services, for a commercially reasonable period of time, retain the data, records, documents, files, other computer data and other material in its possession of a type which may be requested by any representative or appointee of the Regulator under paragraphs 17.4.1(iii) or 17.4.1(iv) above.

 

  17.4.2 Each Service Provider shall, and shall procure that any Subcontractor shall, deal with the Regulator in an open and co-operative way in the discharge by the Regulator of its functions under Applicable Law; provided, that, if a Service Recipient is subject to the jurisdiction of more than one Regulator, the Parties will discuss with the Service Recipient’s Regulator the coordination of its inspection with the other Regulators and the sharing of information consistent with Applicable Law, in order to minimize any disruption to the activities of the Service Provider caused by the Service Provider’s compliance with paragraph 17.4.1.

 

  17.4.3

Each Party acknowledges that an audit by the Regulator may be required for regulatory purposes and shall ensure that any Subcontractor maintains all relevant records in such manner and to such standard as may reasonably be

 

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required by either Party for the purposes of compliance with any such regulatory purposes.

 

  17.4.4 To the extent the Service Provider avails itself to a review by a Regulator at the request of the Service Recipient, the Service Recipient shall reimburse the Service Provider for the Service Provider’s reasonable costs incurred in connection with complying with such Regulator’s review unless such review reveals a material non-compliance of any Applicable Law on the part of the Service Provider relating to the soundness and/or security of the Service Provider’s operations including in relation to systems and controls to manage the operations, and data and operational integrity.

 

18 Intellectual Property Rights

 

18.1 License Agreements

In case of any inconsistency between one or more provisions of this paragraph 18 and one or more provisions of the License Agreements, the provisions of the License Agreements will prevail.

 

18.2 Pre-existing Intellectual Property

Subject to the License Agreements, all rights in any Intellectual Property belonging to a Party prior to the Effective Date will remain vested in that Party.

 

18.3 Ownership of Intellectual Property

 

  18.3.1 To the extent that any Intellectual Property rights are created in the deliverables produced by the Service Provider pursuant to Services under this Schedule, and only to the extent such Intellectual Property rights are not governed by the License Agreements, the Service Provider hereby grants to the Service Recipient a non-transferable, non-exclusive license, for the Term, to use, modify, adapt and enhance such deliverables solely for the purpose (i) of receiving the Services, and (ii) performing its obligations in accordance with the terms of this Schedule. Any Intellectual Property rights created by the Service Recipient in so modifying, adapting and enhancing any such deliverable shall vest in the Service Provider. The Service Recipient agrees to perform any further acts and to execute and deliver any documents which may be reasonably necessary to vest any such Intellectual Property rights in the Service Provider.

 

  18.3.2 Without prejudice to the ownership and use rights of any pre-existing Intellectual Property Rights, and subject to the License Agreements, all rights in any Intellectual Property created under or pursuant to this Schedule in relation to the performance of the Visa Services shall be owned by Visa.

 

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  18.3.3 Without prejudice to the ownership and use rights of any pre-existing Intellectual Property Rights, and subject to the License Agreements, all rights in any Intellectual Property created under or pursuant to this Schedule in relation to the performance of the Europe Services shall be owned by Europe.

 

  18.3.4 Each Party shall cease use and shall return or procure the return to the Party who owns the Intellectual Property of all copies of that Party’s Intellectual Property (in whatever form) that have been provided to the returning Party and any further copies thereof made by the returning Party or its Subcontractors or, at the owning Party’s option, ensure that all such copies are destroyed and certify the same to the owner of the Intellectual Property, upon expiration or termination of this Schedule or the revocation of the license.

 

  18.3.5 Except to the extent licensed under the License Agreements, the Service Provider hereby licenses (or sub-licenses as the case may be) the Service Recipients and its Affiliates to use the Intellectual Property (used by the Service Provider in providing the Service) to the extent required to receive and/or use the Services.

 

19 Warranties and Representations

 

19.1 Mutual Warranties

Each Party warrants, represents and undertakes that:

 

  19.1.1 it has full capacity and authority to enter into and to perform this Schedule;

 

  19.1.2 this Schedule is executed by a duly authorised representative of that Party; and

 

  19.1.3 once duly executed, this Schedule will constitute its legal, valid and binding obligations.

 

19.2 Date of Warranties

The warranties given in paragraph 19.1 are given as at the Effective Date and shall continue in full force and effect for the Term.

 

19.3 Disclaimer of Warranties

Save as expressly provided in this Schedule, all warranties (whether implied by common law, statute, custom or otherwise) are hereby excluded.

 

20 Liability

 

20.1 Exclusions

Subject to paragraphs 20.2 and 20.4 but otherwise notwithstanding any other provision of this Schedule, neither Party shall be liable to the other or to any third party, whether in contract (including under any indemnity or warranty), in tort (including negligence) under any statute or otherwise for or in respect of any indirect or consequential loss or loss of

 

30


profit or revenue of whatever nature whether or not reasonably foreseeable, reasonably contemplated or actually contemplated by the Parties at the Effective Date.

 

20.2 Recoverable Loss

 

  20.2.1 Subject to paragraphs 20.3 and 20.4, the sole damages recoverable with respect to breaches by:

 

  (i) either Party, of its obligations under this Schedule in relation to the provision or enjoyment of Services relating to processing of International Transactions (including settlement services);

 

  (ii) Visa where it is the Service Provider, of its obligations under this Schedule in relation to the provision of settlement services relating to VE Transactions before 31 December 2008,

shall be (a) any losses, fines and expenses imposed by an Authority, (b) revenue lost to the Service Recipient, including lost fees and appropriate interest; and/or (c) the cost incurred by either Party in borrowing money as a result of the other Party’s breach in performing the transactions set out in (i) and (ii) above.

 

  20.2.2 Nothing in this Schedule shall limit the Service Recipient’s right to recover for recoveries pursuant to the Parties’ indemnification obligations set forth in paragraph 21.

 

  20.2.3 Subject to paragraph 20.4, all other damages are expressly excluded from being recoverable under this Schedule.

 

20.3 Fiscal Limits

 

  20.3.1 All recoveries pursuant to paragraph 20.2.1 shall be limited to ** dollars and no cents ($**) per year.

 

  20.3.2 All recoveries pursuant to paragraph 21.3 or 21.4 shall be subject to the limit set forth in Sections 11.4(a) and 11.4(b) of Schedule 2.

 

  20.3.3 All recoveries pursuant to paragraph 21.5 shall be limited to ** dollars and no cents ($**) per year.

 

20.4 Exceptions

The limits on liability set out in this paragraph 20 shall not apply in respect of:

 

  20.4.1 any liability for death or personal injury resulting from a Party’s negligence;

 

  20.4.2 any liability for fraudulent misrepresentation;

 

  20.4.3 the obligation on the Service Recipient to pay the Charges;

 

  20.4.4 gross negligence, wilful default or wrongful termination of this Schedule;

 

  20.4.5 the obligations under or liability for breach of paragraph 23 (Confidentiality); or

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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  20.4.6 any other liability to the extent which it cannot be lawfully excluded.

 

21 Indemnities

 

21.1 General Indemnification

 

  21.1.1 Solely to the extent arising or resulting from activity within the Field of Use or Expanded Field, and subject to Sections 11.2 to 11.4 of Schedule 2 and Sections 13.2 to 13.4 of Schedule 3 and paragraphs 21.3, 21.4, and 21.5 of this Schedule, Europe shall indemnify and hold harmless Visa and its Affiliates, and each of its and their respective officers, directors and employees against any and all Damages suffered by or payable by Visa arising out of, or resulting from, any Claim brought against Europe or Visa in the Territory (including, without limitation, any antitrust Claims, any Claims involving, concerning or relating directly or indirectly to a Global Rule, or the Priority Global Customer Terms and any other Claims whatsoever).

 

  21.1.2 Solely to the extent arising or resulting from activity within the Field of Use or Expanded Field, and subject to Sections 11.2 to 11.4 of Schedule 2 and Sections 13.2 to 13.4 of Schedule 3 and paragraphs 21.3, 21.4 and 21.5 of this Schedule, Visa shall indemnify and hold harmless Europe and its Affiliates, and each of its and their respective officers, directors and employees against any and all Damages suffered by or payable by Europe arising out of, or resulting from, any Claim brought against Europe or Visa outside the Territory (including, without limitations, any antitrust Claims, any Claims involving, concerning or relating directly or indirectly to a Global Rule, or the Priority Global Customer Terms and any other Claims whatsoever).

 

  21.1.3 Subject to and consistent with both Parties’ obligations under this paragraph 21.1 to indemnify each other for any claim brought in their respective territories, Europe shall not be obliged to indemnify Visa for any Claims relating to, or arising out of, Europe’s membership association structure.

 

21.2 [INTENTIONALLY LEFT BLANK]

 

21.3 The Service Provider shall indemnify the Service Recipient and its Affiliates, and each of their respective officers, directors, employees, stockholders, agents and representatives, against any and all Damages arising or resulting from any Claim alleging an Intellectual Property right violation by the Service Recipient or its Affiliates arising out of their receipt or use of the Services.

 

21.4

In relation to Intellectual Property created pursuant to this Schedule, the Party creating such Intellectual Property shall also assume the same indemnification obligations as the Licensor with respect to such Intellectual Property as the obligations and conditions set forth in Section 11.3 of Schedule 2 and Section 13.3 of Schedule 3; provided, that, where

 

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an infringement claim results from (i) specifications provided by a Service Recipient for the creation of certain deliverables under this Schedule, or (ii) a Service Recipient’s enhancements or modifications of deliverables created under this Schedule, such Service Recipient shall indemnify the Service Provider for such Claims in the same manner as set forth in Section 11.3 of Schedule 2 and Section 13.3 of Schedule 3, notwithstanding which Party has taken ownership of such deliverables.

 

21.5 A Service Recipient shall indemnify, defend, and hold a Service Provider harmless, from and against all Claims and liabilities arising from or in relation to any claim arising out of the provision of the Services brought by any (a) Member where Europe is the Service Recipient, and (b) Customer where Visa is the Service Recipient.

 

21.6 [INTENTIONALLY LEFT BLANK]

 

21.7 Indemnification Procedures

 

  21.7.1 With respect to the indemnification provided for in paragraphs 21.1, 21.3, 21.4 and 21.5 if any Party (the “ Indemnified Party ”) receives written notice of the commencement of any investigation, action, proceeding or the assertion of any claim by a third Person, or the imposition of any penalty or assessment, for which indemnity may be sought under paragraphs 21.1, 21.3, 21.4 and 21.5 (a “ Third Party Claim ”), and such Indemnified Party intends to seek indemnity pursuant to paragraphs 21.1, 21.3, 21.4 and 21.5 the Indemnified Party shall immediately provide the other Party (the “ Indemnifying Party ”) with notice of such Third Party Claim; provided, however, that the failure to give such notice as provided herein will relieve the Indemnifying Party of its obligations only to the extent such failure actually prejudices the Indemnifying Party hereunder. The Indemnifying Party shall be entitled to participate in or, at its option, assume the defence, appeal or settlement of such Third Party Claim; provided, that, the Indemnifying Party shall not be entitled to assume or continue to maintain control of such defence, appeal or settlement if:

 

  (i) the claim for indemnification relates to or arises in connection with any criminal proceeding, action, indictment, allegation or investigation;

 

  (ii) there is an adverse determination with respect to such investigation, action, proceeding or other claim that would reasonably be likely to be materially detrimental to or injure the Indemnified Party’s reputation or future business prospects;

 

  (iii) the claim seeks an injunction or equitable relief against the Indemnified Party; or

 

  (iv) such assumption or control of such defence, appeal or settlement would give rise to a conflict of interest between the Parties to such defence; or

 

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  (v) the Indemnifying Party fails irrevocably to acknowledge and confirm its liability to indemnify the Indemnified Party against such Third Party Claim and waive all defences it may have against such liability, within sixty (60) days from its receipt of the written notice referred to in this paragraph 21.7.

 

  21.7.2 If the Indemnifying Party assumes the defence, appeal or settlement of such Third Party Claim, such defence, appeal or settlement shall be conducted through counsel selected by the Indemnifying Party and the Indemnified Party shall fully cooperate with the Indemnifying Party in connection therewith. No Third Party Claim (regardless of whether the Indemnifying Party has assumed control of such Third Party Claim or such Third Party Claim falls into any of the categories set forth in 21.7.1(i) through 21.7.1(v) above) may be settled or compromised (A) by the Indemnified Party without the prior written consent of the Indemnifying Party, which consent shall not be unreasonably withheld or delayed or (B) by the Indemnifying Party, without the prior written consent of the Indemnified Party, which consent shall not be unreasonably withheld or delayed. In the event any Indemnified Party settles or compromises or consents to the entry of any judgment with respect to any Third Party Claim without the prior written consent of the Indemnifying Party, each Indemnified Party shall be deemed to have waived all rights against the Indemnifying Party for indemnification under paragraphs 21.1, 21.3, 21.4 and 21.5 in respect of such Third Party Claim for the period governed by such settlement, compromise or consent. Notwithstanding anything herein, if any such action, proceeding or claim challenges the validity or enforceability, or attempts to have cancelled or deemed abandoned, any of either Party’s Intellectual Property licensed hereunder, that Party may intervene in the primary prosecution of, and shall have the sole right to control the defence and settlement of any such action, proceeding or claim, to the extent related to such challenge to its Intellectual Property.

 

22 Force Majeure

 

22.1 Force Majeure Events

 

  22.1.1

In the event of a Force Majeure Event, performance of a Party’s obligations under this Schedule shall be excused, but only for only for as long as the relevant Party is unable to perform its obligations as a consequence of the Force Majeure Event. If after the Force Majeure Event ceases, the Service Recipient is unable to pay the Service Provider the Charges as a consequence of the Force Majeure Event, the Service Recipient shall have six (6) months from date on which the Force Majeure Event ceases within which to pay the Service Provider the Charges save that the Service Recipient shall not be obliged to pay interest on such payment in accordance with Clause 13 of this Agreement, but the Service Provider shall be

 

34


 

entitled to interest on the outstanding Charges at LIBOR rate calculated from the date on which the outstanding Charges became due until all principal and interest on such outstanding Charges are paid in full.

 

  22.1.2 Each Party will promptly notify the other Party of any circumstances that are reasonably foreseeable to lead to a Force Majeure Event and immediately upon the occurrence of such an event.

 

  22.1.3 In the event of a Force Majeure Event, the Parties shall use:

 

  (i) reasonable best efforts in the case of Optional Services; and

 

  (ii) best efforts in the case of SRI Services,

to relocate or convert the affected Services to mitigate the impact and continue those Services’ performance.

 

  22.1.4 Where despite such efforts set out in paragraph 22.1.3 above a Force Majeure Event results in a Service Provider’s inability to meet applicable Service Levels, the Service Provider shall be excused from such Service Levels.

 

  22.1.5 Where despite the efforts set out in paragraph 22.1.3 above, a Force Majeure event that extends for at least twelve (12) months entirely frustrates performance, the Service Provider may terminate a Service.

 

  22.1.6 If the Service Recipient is not receiving the benefit of the Services that it should be receiving due to the Force Majeure Event, it may terminate due to that Force Majeure Event:

 

  (i) an SRI Service only when performance of such Service is entirely frustrated despite the expenditure of best efforts by the Parties; and

 

  (ii) an Optional Service when it has ceased receiving the benefit of such Service for thirty (30) days.

 

22.2 Financial Consequences

Notwithstanding any other provision of this Schedule, where the provision of the Services or part thereof is prevented or affected by a Force Majeure Event, then the Service Recipient’s obligation to pay the Charges shall, to the extent to which those Charges relate to that part of the Services which is so prevented or materially affected, be reduced by an equitable amount (which in the case of total suspension of the Services would be an amount equal to the total Charges for the period of suspension), until the Service Provider resumes full performance of that part of the Service in accordance with the terms of this Schedule.

 

22.3 Contingency Plans

 

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Notwithstanding the generality of paragraph 22.1 above, the Service Provider shall not be able to rely on this paragraph 22 to the extent the failure to comply with its obligations as set out under this Schedule results from a failure to implement the business continuity or IT disaster recovery plans under paragraph 11 unless the Force Majeure Event was solely responsible for the Service Provider failing to implement such Business Continuity and IT Disaster Recovery plans.

 

23 Confidentiality

 

23.1 As a result of this Schedule, each Party may disclose to, or exchange with, the other Party certain information not available to the general public, including Trade Secrets (“ Confidential Information ”); provided, however, that the term “Confidential Information” shall not include any information that:

 

  23.1.1 is or becomes generally available to the public other than as a result of a disclosure by the Receiving Party or its Related Parties (as described in paragraph 23.2);

 

  23.1.2 is already at the time of disclosure in the possession of the Receiving Party or becomes available to the Receiving Party from a source (other than the Disclosing Party) that is not prohibited from disclosing such information by contractual, legal, equitable or fiduciary obligation to the Disclosing Party; and

 

  23.1.3 is independently developed by the Receiving Party’s Related Parties who do not have access to the Confidential Information.

 

23.2 As used in this Schedule, “ Disclosing Party ” shall mean the Party that provided the Confidential Information to the other Party and the “ Receiving Party ” is the Party to which such Confidential Information is provided.

 

23.3

Subject to the Parties’ obligations under paragraph 24, the Confidential Information shall be kept confidential and shall not, without the prior written consent of the Disclosing Party, be disclosed by the Receiving Party or by its directors, officers, agents, representatives, employees or Affiliates (collectively referred to as the “ Related Parties ”) in any manner whatsoever except in so far as is necessary for the conduct of a Party’s business; provided, that, the Customer Data may not be disclosed to any third party whatsoever, and, such disclosure of the other Confidential Information and any disclosure to a sublicense (except for the disclosure to an Affiliate) shall be subject to written agreement preserving the confidentiality thereof as Confidential Information in accordance with and as restrictive as the terms of this paragraph 23, and shall not be used by the Receiving Party or its Related Parties other than in connection with such Party’s obligations, or the enforcement of its rights, under this Schedule. Notwithstanding the foregoing, each Party acknowledges that the terms of the other’s membership agreements existing at the Effective Date contain sufficient confidentiality agreement with its members pursuant to this paragraph 23, unless or until such membership agreements are no longer in force or

 

36


 

the terms of such agreements are amended such that the confidentiality restrictions in such agreements impose less restrictive confidentiality obligations than are imposed under such agreements at the Effective Date. The Receiving Party agrees to reveal Confidential Information only to its Related Parties who need to know Confidential Information for the purpose of fulfilling such Party’s obligations hereunder and who are informed by that Party of the confidential nature of Confidential Information and the terms of this Schedule. Each Party shall be solely responsible for any breach of this Schedule by its Related Parties.

 

23.4 Originals and all copies of Confidential Information in writing or any other medium provided by the Disclosing Party will be returned by the Receiving Party to the Disclosing Party immediately upon the written request of the Disclosing Party, unless otherwise necessary for such Receiving Party to exercise its rights under this Schedule. Notwithstanding the foregoing sentence, documents prepared by the Receiving Party or its Related Parties that are based upon Confidential Information from the Disclosing Party will be destroyed promptly upon the written request of the Disclosing Party, unless otherwise necessary for such Receiving Party to exercise its rights under this Schedule. Following the written request from the Disclosing Party to return copies of all Confidential Information, the Receiving Party shall deliver a certificate signed by one of its officers confirming that the Receiving Party has complied with the requirements of this paragraph 23.4.

 

23.5 In the event that the Receiving Party or anyone to whom it transmits Confidential Information pursuant to the terms of this Schedule becomes legally compelled (by deposition, interrogatory, request for documents, subpoena, civil investigative demand or other legal process) to disclose any of the Confidential Information, the Receiving Party will provide the Disclosing Party with immediate notice so that the Disclosing Party may seek, at its sole cost and expense, a protective order or other appropriate remedy or waive compliance with this paragraph 23. In any case, the Receiving Party will furnish only that portion of the Confidential Information that its legal counsel advises in writing that it is legally required to furnish, and will use commercially reasonable efforts at the Disclosing Party’s expense to obtain a protective order or other reliable assurance that confidential treatment will be accorded the Confidential Information. The Receiving Party shall have no responsibility or liability to the Disclosing Party for disclosure of Confidential Information made in compliance with this paragraph 23.5.

 

23.6 Each Party’s obligations under this paragraph 23 shall continue in perpetuity.

 

23.7 The Receiving Party acknowledges and agrees that Confidential Information to be disclosed to it hereunder may be of a unique character and that the breach of any provision of this Schedule may cause the Disclosing Party irreparable injury and damage, and consequently, the Disclosing Party shall be entitled, in addition to all other remedies available to it, to seek preliminary and permanent injunctive and equitable relief to prevent a breach of and to secure compliance with this paragraph 23.

 

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24 Data Protection and Security

The Parties shall enter into the Data Protection Agreement, attached as Attachment 7 (Data Protection Agreement), which shall apply to all Customer Data or other information regulated by Applicable Law that the Parties exchange in the course of providing or enjoying Services under this Schedule.

 

25 Information Rights and Step-In Rights

 

25.1 Information Rights

 

  25.1.1 If the Service Provider is not performing a Service in accordance with the Service Levels for a prolonged period of time or in a manner that is materially and severely impacting the provision of the services to the Service Recipient’s customers, the Service Recipient may, without prejudice to its other rights and remedies under this Schedule, by notice to the Service Provider require the Service Provider to fulfil the obligations set out in paragraph 25.1.2 until such failure is resolved.

 

  25.1.2 Where the Service Recipient has issued a notice to the Service Provider in accordance with paragraph 25.1.1, the Service Provider shall continue to perform all of its obligations under this Schedule and shall:

 

  (i) devote all resources reasonably necessary for the resolution of the breach or failure to ensure that the breach or failure is resolved immediately;

 

  (ii) immediately provide the Service Recipient with adequate information to explain the nature and causes of the breach or failure and the action that has been taken or is considered being taken by the Service Provider to rectify the breach or failure;

 

  (iii) co-operate and promptly meet with the Service Recipient to agree promptly on a strategy to be implemented by the Service Provider for the resolution of that breach or failure;

 

  (iv) promptly notify the Service Recipient of any changes to the strategy from time to time and the reasons for those changes.

 

25.2 Right to Step-In

 

  25.2.1

Notwithstanding any other provision of this Schedule, the Service Recipient may, only by express agreement of the Service Provider’s Chief Operating Officer, either by itself or by a third party agreed by the Parties, take over provision of the Services or any part of the Services solely for the purpose of (i) performing any necessary corrective measures, and (ii) providing the relevant Services in accordance with applicable Service Levels for no longer than necessary for the Service Recipient to do so. As part of agreeing whether or not the Service Recipient has a right of step-in, the Parties shall agree the step-out process and

 

38


 

the treatment of any costs that might arise in exercising this right. Charges for such Services shall not apply.

 

  25.2.2 The exercise by the Service Recipient of its rights under this paragraph 25 shall be without prejudice to any other rights or remedies of the Service Recipient, including any right of termination of the Services (or any part of them) under paragraph 26.

 

26 Term and Termination

 

26.1 Term

This Schedule shall become effective on the Effective Date, and shall continue in full force and effect until (i) each Service Recipient is no longer receiving any Services under this Schedule or (ii) in accordance with paragraph 26.3.

 

26.2 Exclusion of Common Law Termination Rights

Neither Party shall have the right to terminate this Schedule, in any circumstances, except as set out in this paragraph 26.

 

26.3 Termination of Schedule

 

  26.3.1 The Parties may agree to terminate this Schedule by mutual execution of a written document to that effect; provided, that, the Chief Executive Officer of each Party has approved such termination. In the event of any termination in accordance with this paragraph 26.3.1, the Parties’ respective obligations, in addition to those set out in this Schedule that the Parties do not expressly waive, to each other upon termination, if any, shall be as set forth in such written termination document.

 

  26.3.2 A Party may terminate if the other Party wrongfully terminates the License Agreements, or if the License Agreements are otherwise lawfully terminated.

 

  26.3.3 If this Schedule is terminated for any reason, then each Party shall, unless otherwise barred by law, immediately pay the other Party (i) in respect of unpaid Charges for which invoices have been rendered and are owed under this Schedule; (ii) Damages incurred by the other Party that are recoverable under this Schedule and (iii) issue invoices in respect of any Charges for which it is entitled to render an invoice under this Schedule.

 

26.4 Termination of SRI Services

 

  26.4.1 An SRI Service may be terminated:

 

  (i) if the Parties agree in writing;

 

  (ii)

in accordance with any determination in accordance with paragraph 4.5 where it is determined pursuant to that paragraph that the Service meets

 

39


 

the Transformation Criteria and fulfils the procedural requirements set forth in paragraphs 4.5.4 and 4.5.5; or

 

  (iii) by the Service Recipient in accordance with paragraph 22.1.6(i).

 

26.5 Termination of Optional Services by Service Recipient

 

  26.5.1 The Service Recipient may at any time serve a notice on the Service Provider to terminate all or part of an Optional Service or Transitional Service:

 

  (i) for convenience, on no less than three (3) months’ notice;

 

  (ii) if there is a material breach, or a series of breaches the combination of which has a material impact on the use and enjoyment of the Services or the Service Recipient’s businesses, by the Service Provider of any of its obligations under this Schedule and (if capable of remedy) the Service Provider has failed to remedy the default(s) within thirty (30) days of receipt of notice giving full particulars of the default(s) and requiring them to be remedied;

 

  (iii) in the event the Service Provider is unable to provide the Service due to a prohibition of Applicable Law and the Service Provider has used its reasonable best efforts to obtain the relevant authorisations or to relocate or convert the affected Optional Services to enable the continued performance of those Services;

 

  (iv) when the Service Credits reach the maximum service credits allowed for the Service for ** in any consecutive ** period;

 

  (v) when the same or similar Service Level for a given Service is not met ** in any consecutive ** period;

 

  (vi) when the liability cap set forth in paragraph 20.3 is exhausted;

 

  (vii) due to a Force Majeure Event pursuant to paragraph 22.1.6(ii); or

 

  (viii) if there is a Change of Control of the Service Provider.

 

  26.5.2 The Service Recipient may request an extension of the final termination date for a terminated Optional Service and the Service Provider shall continue to provide the Optional Service until the end of the date specified by the Service Recipient, at the previous Charge for the Service plus five percent (5%) save to the extent that the extension is as a result of the Service Provider not complying with its obligations under this Schedule (including paragraph 27.1 and any Exit Plan); provided, that, such new termination date is not later than the final day of the original term for such Optional Service.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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26.6 Termination of Optional Services by Service Provider

The Service Provider may at any time serve a notice on the Service Recipient to terminate all or part of an Optional Service or Transitional Service:

 

  26.6.1 pursuant to paragraph 14.8;

 

  26.6.2 pursuant to paragraph 22.1.5;

 

  26.6.3 in the event it is unable to provide the Service due to a prohibition of Applicable Law and it has, prior to issuing the notice of termination, used its reasonable best efforts to obtain the relevant authorisations or to relocate or convert the affected Optional Services to enable the continued performance of those Services.

 

26.7 Termination Fees

The Service Recipient shall pay Termination Fees in the event of termination of an Optional Service (i) by the Service Recipient for convenience pursuant to paragraph 26.5.1 during the Minimum Period; (ii) by the Service Provider pursuant to paragraph 14.8; or (iii) resulting from wrongful termination of this Schedule or the License Agreements by the Service Recipient. The Service Recipient shall not owe Termination Fees for any other termination.

 

27 Migration Assistance

 

27.1 The Service Provider will provide:

 

  27.1.1 such assistance and co-operation as the Service Recipient may reasonably request (including the activities set out in paragraph 27.3 below) in order to effect a smooth and orderly migration of the Services from the Service Provider to a new service provider (which could include the Service Recipient);

 

  27.1.2 any information that the Service Recipient may reasonably request to enable the Service Recipient to prepare an Exit Plan;

 

  27.1.3 any assistance that the Service Recipient might reasonably request in order to implement that Exit Plan; and

 

  27.1.4 where an Exit Plan is agreed, exit assistance in accordance with such Exit Plan.

 

27.2 Exit assistance (including the provision of an Exit Plan) pursuant to paragraph 27.1 shall be provided at the Service Recipient’s expense, unless such assistance results from the termination of an Optional Service by the Service Recipient pursuant to paragraph 26.5.1(ii), 26.5.1(iii), 26.5.1(iv), 26.5.1(v) or 26.5.1(vi).

 

27.3 At the Service Recipient’s request, the Service Provider shall develop an Exit Plan for the Service(s) and implement such Exit Plan. The contents of the Exit Plan shall include, as appropriate:

 

  27.3.1 tender development and technical evaluation of bids;

 

41


  27.3.2 knowledge transfer to the Service Recipient or new service provider (i.e. methods, processes and the Service Recipient-specific issues and expertise);

 

  27.3.3 asset transfer (i.e. novation of service contracts and leases, written-down value of assets, free licenses of software);

 

  27.3.4 continuing operational support, including parallel operations and assisting migration, which, for the avoidance of doubt, would include providing the Services beyond the initially agreed term of a Service on the same terms and conditions (including price) as is required for an orderly handover of the provision of the relevant Services);

 

  27.3.5 transfer of data, software and other intangible assets in electronic format;

 

  27.3.6 ascertaining personnel requirements;

 

  27.3.7 assistance with developing transition plans;

 

  27.3.8 removal and return of property;

 

  27.3.9 business continuity through transition; or

 

  27.3.10 operational transition (pre-termination/expiry and cutover services).

 

28 Consequence of Termination

 

28.1 Expiry or termination of this Schedule does not affect a Party’s accrued rights and obligations at the time of expiry or termination.

 

28.2 The provisions of paragraphs 1 (Definitions and Interpretation), 13 (Charges), 17 (Audit Rights), 18 (Intellectual Property Rights), 19 (Warranties and Representations), 20 (Liability), 21 (Indemnities), 23 (Confidentiality), 24 (Data Protection and Security), 27 (Migration Assistance), 28.2 (Consequence of Termination), 29 (Dispute Resolution), 30 (Assignment), 31 (No Waiver), 32 (Third Party Rights), Clause 14 of this Agreement, Clause 17 of this Agreement and Clause 22 of this Agreement will survive expiry or termination of this Schedule for any reason.

 

28.3 The provisions of paragraphs 6 (Standards of Care), 7 (Service Levels and Credits), 10(Authorised Representatives), 11 (Business Continuity/IT Disaster Recovery), 12 (Regulatory Compliance), 14 (Invoicing and Payment), 16 (Change Control Process)(other than 16.3), and 22 (Force Majeure), will survive expiry or termination of this Schedule for any reason to the extent that they relate to the provision of Services prior to the time of their expiry or termination or under the Exit Plan.

 

28.4 The provisions of the Attachments will survive expiry or termination of this Schedule for any reason to the extent that and for so long as they are referred to in paragraphs which survive.

 

29 Dispute Resolution

 

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29.1 General Dispute Resolution

 

  29.1.1 General Dispute Resolution

Except for the Expedited Dispute Resolution Procedure, in the event of a dispute arising out of or in connection with this Schedule (for the purposes of this section, a “Dispute”), either Party may initiate the following dispute resolution processes by written notice to the other (a “Dispute Notice”). The Parties shall first use all reasonable endeavours to resolve the Dispute among themselves, without resorting to arbitration or litigation, in accordance with the senior representative process referred to in paragraph 29.1.2. If and only if the Dispute has not been resolved within three (3) months of the date of the Dispute Notice by means of that process, either Party may initiate and thereafter the Parties shall seek to resolve the Dispute by means of the non-binding arbitration process referred to at paragraph 29.1.3 below. If and only if the Dispute has not been resolved within nine (9) months of the date of the Notice of Arbitration (as defined in paragraph 29.1.3) by means of that process, either Party may initiate litigation in a court of competent jurisdiction pursuant to paragraph 29.1.4 or the Parties may agree to another dispute resolution procedure. None of the foregoing shall prevent either Party from seeking provisional injunctive relief in a court of competent jurisdiction over the Dispute, where it considers it necessary to protect its interests.

 

  29.1.2 Senior Representative Process

In the event that either Party serves a Dispute Notice that it wishes to initiate the senior representative process for the purpose of resolving the Dispute:

 

  (a) Each Party shall, within five (5) Working Days of receipt of the Dispute Notice, nominate a person in a senior management position with an appropriate level of business experience to resolve the dispute (a “ Senior Representative ”).

 

  (b) The Senior Representatives of the Parties shall meet and use all reasonable endeavours to resolve the Dispute within fourteen (14) Working Days of the date of the Dispute Notice and to enter into a written agreement on behalf of the Parties in settlement of the Dispute.

 

  (c) If and only if the Senior Representatives of the Parties are not willing or able resolve the Dispute within fourteen (14) Working Days of the date of the Dispute Notice:

 

  (I) each Party’s Senior Representative shall brief its Board of Directors within twenty (20) Working Days of the date of the Dispute Notice; and

 

  (II)

at least one Director from each Party shall meet and use all reasonable endeavours to resolve the Dispute within twenty-eight

 

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(28) Working Days of the date of the Dispute Notice and enter into a written agreement on behalf of the Parties in settlement of the Dispute.

 

  29.1.3 Non-binding Arbitration

In the event that either Party elects to initiate the non-binding arbitration process for the purpose of resolving a Dispute that it has not been possible to resolve in accordance with paragraph 29.1.2, the Parties shall proceed as follows:

 

  (a) The place of arbitration shall be New York, New York.

 

  (b) The language of the arbitration shall be English.

 

  (c) The non-binding arbitration shall be administered by the International Centre for Dispute Resolution of the American Arbitration Association (the “ ICDR ”) under its International Arbitration Rules as in effect at the time of the commencement of the arbitration, except as they may be modified herein or hereafter by agreement of the Parties.

 

  (d) The Party commencing the arbitration shall provide to the other Party and the ICDR on the same day a written notice of arbitration and a statement of its claim(s) (the “ Notice of Arbitration ”). There shall be three (3) arbitrators. The Party submitting the Notice of Arbitration shall designate its Party arbitrator in the Notice of Arbitration and the other Party shall, within fifteen (15) Working Days after its receipt of the Notice of Arbitration, designate its Party appointed arbitrator. Thereafter, the Parties shall agree, within ten (10) Working Days, on the third and presiding member of the panel. If the Parties cannot agree on a presiding member of the panel, thereafter the two (2) appointed arbitrators shall agree, within a further ten (10) Business Day period, on the third and presiding member of the panel. If the Parties’ appointed arbitrators cannot agree on a presiding member of the panel, they shall so notify the ICDR at the conclusion of the ten (10) Working Day period and shall request that the ICDR appoint the third and presiding member of the panel within ten (10) Working Days.

 

  (e)

Consistent with Article 16 of the ICDR International Arbitration Rules in effect at the time of execution of this Schedule, the arbitral tribunal may conduct the arbitration in whatever manner it considers appropriate within the timeframes established for issuance of a non-binding written reasoned opinion as set forth below, provided that the Parties are treated with equality and that each Party has the right to be heard and is given a fair opportunity to present its case. With respect to discovery, the arbitral tribunal shall permit reasonable document discovery. As to other forms of

 

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discovery, the arbitral tribunal shall consider and decide on other forms of discovery in response to requests by the Parties without any presumption for or against such other discovery devices. In any event, any discovery permitted by the arbitral tribunal must be conducted within the overall timeframes set forth below.

 

  (f) At the conclusion of the hearing, the arbitral panel shall issue a non-binding written reasoned opinion no later than nine (9) months after the date of the Notice of Arbitration, except that the Parties may agree to extend this time limit (in which case the period specified in paragraph 29.1.1 in which neither Party may commence litigation shall be extended by the same time period).

 

  (g) Any opinion rendered by the arbitrators shall be non-binding and shall not be subject to any appeal. Unless the Parties expressly agree in writing to the contrary, it shall have the status of a without-prejudice expert recommendation to the Parties and it, together with all documents produced by the Parties, shall be kept strictly confidential by the arbitrator and the Parties.

 

  (h) Each Party shall bear its own costs and expenses, and the Parties shall share in equal parts the fees and expenses of the arbitral panel and the ICDR administration fees and expenses.

 

  29.1.4 Litigation

In the event that either Party elects to initiate litigation for the purpose of resolving a Dispute that it has not been possible to resolve in accordance with paragraphs 29.1.2 and 29.1.3, the Parties agree as follows:

EACH PARTY HEREBY SUBMITS TO THE EXCLUSIVE JURISDICTION OF THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK AND/OR OF ANY NEW YORK STATE COURT SITTING IN THE COUNTY OF NEW YORK, NEW YORK FOR PURPOSES OF ALL LEGAL PROCEEDINGS ARISING OUT OF OR RELATING TO THIS SCHEDULE, OR THE TRANSACTIONS CONTEMPLATED HEREBY. EACH PARTY HEREBY IRREVOCABLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY OBJECTION THAT IT MAY NOW OR HEREAFTER HAVE TO THE LAYING OF THE VENUE OF ANY SUCH PROCEEDING BROUGHT IN SUCH COURT AND ANY CLAIM THAT ANY SUCH PROCEEDING BROUGHT IN SUCH A COURT HAS BEEN BROUGHT IN AN INCONVENIENT FORUM. IN ANY ACTION WHICH MAY BE INSTITUTED AGAINST A PARTY ARISING OUT OF OR RELATING TO THIS SCHEDULE, SUCH PARTY HEREBY CONSENTS TO THE SERVICE OF PROCESS IN CONNECTION WITH ANY ACTION BY THE MAILING THEREOF BY REGISTERED OR CERTIFIED MAIL TO SUCH PARTY’S ADDRESS SET FORTH IN CLAUSE 21 OF THIS AGREEMENT.

 

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29.2 Any disputes arising out of or relating to the matters set forth in paragraphs 4.5.5, 8.2.1, 8.2.2, 8.2.2(iii), 12.5.3, 14.6.5, 17.3.2 and 34.3 (an “ Expedited Arbitration Dispute ”) shall be exclusively resolved pursuant to this paragraph and paragraphs 29.3 and 29.4 rather than paragraph 29.1 above. Such Expedited Arbitration Disputes shall be first referred by both Parties to their Chief Executive Officers and chairpersons upon delivery by a Party and receipt by the other Party of a notice in writing setting forth the nature of the Expedited Arbitration Dispute and a concise statement of the issues to be resolved (the “ Expedited Arbitration Notice ”). The Chief Executive Officers and chairpersons shall meet and endeavour in good faith to promptly settle the Expedited Arbitration Dispute. In the event that such individuals are unwilling or unable to resolve the Expedited Arbitration Dispute within ten (10) Working Days after such referral, the Parties agree to resolve any unresolved Expedited Arbitration Dispute pursuant to expedited arbitration as follows: The place of arbitration shall be New York, New York. There shall be three (3) arbitrators. The arbitration shall be administered by the ICDR under its Rules as in effect at the time of the arbitration, except as they may be modified herein by agreement of the Parties. The language of the arbitration shall be English. The Party commencing the arbitration shall file with the ICDR, and simultaneously serve on the other Party, a notice of arbitration and statement of claim (the “ Notice of Arbitration ”), together with the nomination of its arbitrator and its nominee’s acceptance of such nomination, within seven (7) additional Working Days after the Expedited Arbitration Dispute has been referred to the Chief Executive Officers and chairpersons of the Parties as set forth above. The responding Party shall file its statement of defence and counterclaim (if any), together with the nomination of its arbitrator and its nominee’s acceptance of such nomination, within seven (7) Working Days of receiving the Notice of Arbitration. Unless otherwise agreed by the Parties, the ICDR shall endeavour to appoint the third arbitrator within a further seven (7) Working Days. The arbitrators shall conduct the arbitration such that they render a final award within sixty (60) Working Days after the tribunal has been constituted, except that the Parties may agree to extend this time limit or the arbitral tribunal may do so in its discretion if it determines that the interest of justice so requires in exceptional circumstances.

 

29.3

Any award rendered pursuant to paragraph 29.2 above shall be final and binding upon the Parties and shall not be subject to any appeal, and judgment upon such award may be entered by any state or federal court sitting in the State and County of New York, or by any other court having jurisdiction thereof. The Parties agree to submit to the non-exclusive personal jurisdiction of the federal and state courts sitting in the State and County of New York for the purpose of enforcing this Schedule to arbitrate any award. Each Party hereby irrevocably waives, to the fullest extent permitted by law, any objection that it may now or hereafter have to the laying of the venue of any such proceeding brought in such court and any claim that any such proceeding brought in such a court has been brought in an inconvenient forum. Each Party hereby consents to the service of

 

46


 

process in connection with any such action by the mailing thereof by registered or certified mail to such Party’s address set forth in Clause 21 of this Agreement. Each Party hereby waives, to the fullest extent permitted by law, any right it may have to a trial by jury in respect to any such action.

 

29.4 Any arbitral tribunal constituted pursuant to paragraph 29.2 above shall have the authority to award costs, including attorneys’ fees, as part of its decision. Unless the Parties expressly agree in writing to the contrary, the Parties undertake as a general principle to keep confidential any arbitration and any awards therein, together with all materials in the proceedings and in any pre-arbitration proceedings created for the purpose of the arbitration and all other documents produced by the other Party in the proceedings not otherwise in the public domain, save and to the extent that disclosure may be required of a Party by legal duty, to protect or pursue a legal right, to enforce the arbitration agreement, or to enforce or challenge an award in bona fide legal proceedings before a court of competent jurisdiction.

 

30 Assignment

 

30.1 Neither Party shall assign, novate or otherwise transfer their rights or obligations under this Schedule to any Person without the prior written consent of the other Party, such consent not to be unreasonably withheld or delayed; provided, that, either Party may assign to an Affiliate without the other Party’s consent.

 

30.2 The Service Provider’s right to subcontract will not relieve the Service Provider of its obligations to the Service Recipient under this Schedule and the Service Provider will be fully responsible to the Service Recipient for the acts or omissions of any Subcontractors and their employees. Any obligation on the Service Provider to do, or refrain from doing, any act or thing shall include an obligation upon the Service Provider to procure that the Subcontractors also do, or refrain from doing, such act or thing.

 

31 No Waiver

 

31.1 The failure to exercise or delay in exercising a right or remedy, option or discretion provided by this Schedule or by Law does not constitute a waiver of the right or remedy or a waiver of other rights or remedies.

 

31.2 A waiver (whether express or implied) of a breach of any of the terms of this Schedule or of a default under this Schedule does not constitute a waiver of any other breach or default and will not affect the other terms of this Schedule.

 

31.3 A waiver (whether express or implied) of a breach of any of the terms of this Schedule or of a default under this Schedule will not prevent a Party from subsequently requiring compliance with the waived obligation.

 

31.4 The rights and remedies provided by this Schedule are cumulative and unless otherwise provided in this Schedule are not exclusive of any rights or remedies provided by law.

 

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32 Third Party Rights

This Schedule is for the sole benefit of the Parties hereto and their permitted assigns and nothing herein expressed or implied shall give or be construed to give to any Person, other than the Parties and such assigns, any legal or equitable rights hereunder.

 

33 Interchange Rates and Cash Disbursement Fees

As between Visa and Europe:

 

33.1 Subject to Applicable Law, Visa shall manage the settlement function, and daily settlement windows, required for the interface between VisaNet and the VE Clearing and Settlement System and Visa shall establish, and Europe shall comply with, the master settlement position for International Transactions.

 

33.2 Europe may set the Default Interchange Rates and the rules for setting such rates in respect of VE Transactions. Visa shall not set Default Interchange Rates nor the rules for setting such rates in respect of VE Transactions.

 

33.3 Visa may set the Interchange Rates and the rules for setting such rates in respect of VI Transactions and shall set Interchange Rates and the rules for setting such rates in respect of International Transactions. Europe shall not set Interchange Rates nor the rules for setting such rates in respect of VI Transactions or International Transactions. Visa will ensure that the Interchange Rates for International Transactions shall be reciprocal such that such Interchange Rates are the same for International Transactions whether the Merchant acquiring such International Transactions are located inside or outside of the Territory or whether the Issuer of the Cards used in such International Transactions are Customers or Members.

 

33.4 Europe may set Cash Disbursement Fees and the rules for setting such fees in respect of VE Transactions. Visa shall not set ATM Cash Disbursement Fees nor the rules for setting such fees in respect of VE Transactions.

 

33.5 Visa may set the Cash Disbursement Fees and the rules for setting such fees in respect of VI Transactions and shall set ATM Cash Disbursement Fees and the rules for setting such fees in respect of International Transactions. Europe shall not set Cash Disbursement Fees nor the rules for setting such fees in respect of VI Transactions or International Transactions. Visa will ensure that the Cash Disbursement Fees for International Transactions shall be reciprocal such that such Cash Disbursement Fees are the same for International Transactions whether the Merchant or ATM acquiring such International Transactions are located inside or outside of the Territory or whether the or the Issuer of the Cards used in such International Transactions are Customers or Members.

 

34 Switching and Processing

 

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34.1 The Parties shall manage revenues recognized from Foreign Exchange and FX Services (for so long as they are provided by VISA) which form part of the Treasury Services, as set forth in the Service Catalogue, as set out in this paragraph 34.

 

34.2 **

 

34.3 **

 

34.4 Currency Conversion Rate

 

  34.4.1 **

 

  34.4.2 **

 

  34.4.3 **

 

34.5 The Parties will share, in the following manner, revenues from currency conversions performed as part of the Treasury Services as set forth in the Services Catalogue:

 

  34.5.1 **

 

  34.5.2 **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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  34.5.3 **

 

34.6 **

 

34.7 **

 

34.8 As between Visa and Europe:

 

  34.8.1 Visa shall set all other fees payable to Visa by Customers in respect of VI Transactions and International Transactions.

 

  34.8.2 Europe shall set all other fees payable to Europe by its Members in respect of VE Transactions and International Transactions.

 

  34.8.3 Notwithstanding paragraph 33 or paragraphs 34.8.1 and 34.8.2, Visa shall not charge any fees to Members in relation to International Transactions and Europe shall not charge any fees to Customers in relation to International Transactions other than Late Settlement Fees, Negative Response Fees or Card Recovery Bulletin Fees, which shall be charged in accordance with Chapter 8 of the Visa International Operating Regulations in effect as of the Effective Date. Visa shall not charge Late Settlement Fees to Members after the VE Clearing and Settlement System is fully deployed and Visa ceases to perform individual bank wire services for Europe pursuant to the Service Catalogue. Any changes or additions to the fees set forth herein which are charged (i) by Visa upon Members, or (ii) by Europe upon Customers, shall be governed by Section 7 of Schedule 2 and Section 9 of Schedule 3 or as agreed by the Parties.

 

  34.8.4 For the avoidance of doubt the following practices in relation to International Service Assessment (ISA):

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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  (i) ** Subject only to paragraph 34.8.4(ii) below, for any International Transaction where an ISA fee is applicable as of the Effective Date, (a) Visa shall pay Europe ** percent (**%) of the ISA, but no more than ** basis points (**%)) where the Issuer of a Card is a Customer, and (b) Europe shall pay Visa ** percent (**%) of the ISA, but no more than ** basis points (**%)) where the Issuer of a Card is a Member.

 

  (ii) Notwithstanding paragraph 34.8.4(i), if either Party believes in good faith and can demonstrate that, in any given jurisdiction it must charge an ISA lower than ** percent (**%) because to do otherwise is contrary to Applicable Law, then such Party shall not be obligated to pay more than ** percent (**%) of the maximum amount that can be charged in such jurisdiction under Applicable Law.

 

  (iii) In the event the Parties cannot agree on whether a prohibition under such Applicable Law exists, the Parties shall submit such dispute to the Expedited Dispute Resolution Procedure, where the Party seeking relief from the applicable ISA rate shall carry the burden of proof. Until a determination under such procedure, the Party seeking relief from the applicable ISA may limit their payments in accordance with paragraph 34.8.4(ii); provided, that, such Party must resume payments in accordance with the applicable ISA upon a determination that it is not prohibited by Applicable Law.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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ATTACHMENT 1

Definitions

 

1 Definitions and Interpretation

 

1.1 Definitions

In this Schedule the following terms and expressions have the meanings set out below:

Acquirer ” shall have the meaning given to that term in the License Agreements;

Affiliate ” shall have the meaning given to that term in the License Agreements;

Applicable Law ” means laws, rules, regulations, regulatory guidance generally observed by local industry, obligations or rules (including binding codes of conduct and binding statements of principle incorporated and contained in such rules) applicable to the existence or operation of this Schedule or the provision of Services from time-to-time;

ATM ” shall have the meaning given to that term in the License Agreements;

At Risk Amount ” shall mean, for any month during the Term, ** percent (**%) of the total value of invoices for the Services rendered in that month, excluding taxes and Professional Services, which is the aggregate amount that the Service Provider shall have at risk for Service Level Credits as set out in Attachment 5 (Service Level Agreement);

Authorised Representatives ” means with respect to Visa, a Senior Vice President or more senior officer, and with respect to Europe, a Senior Vice President or more senior officer;

Authority ” means any Regulator, or other governmental and/or judicial authority (including any public prosecution service) at any time having or asserting jurisdiction over a Service Recipient or any self regulatory organisation, securities exchange, securities association or agency of which a Service Recipient is a member or participant. The term Authority includes any replacement or successor of an Authority and Regulators;

Business Enhancement Release ” means the mandatory software update provided by Visa to Customers, Europe or Members pursuant to a regularly scheduled release cycle and any other change deemed to be a Business Enhancement Release pursuant to paragraph 8.4;

Card ” shall have the meaning given in the License Agreements;

Card Recovery Bulletin Fees ” shall have the meaning given in Chapter 8 of the Visa International Operating Regulations in effect as of the Effective Date;

Cardholder ” shall have the meaning given in the License Agreements;

Cash Disbursement ” means the payment of currency, including travellers cheques, to a Cardholder using a Card;

Cash Disbursement Fee ” shall mean a fee paid between Issuers and Acquirers for performing a Cash Disbursement;

Change ” means a change to one or more Services;

Change Control Process ” means the procedure for making Changes to one or more Services as set out in paragraph 16.2;


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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Change of Control ” when applied to any person will be deemed to have occurred on each occasion on which any person or persons other than those who Control such person as at the Effective Date subsequently acquire Control of it;

Charges ” means the Visa Charges and/or the Europe Charges, as the case may be;

Claim ” shall have the meaning given to that term in the License Agreements;

Confidential Information ” shall have the meaning given to that term in the License Agreements;

Control ” shall mean holding or owning more than fifty percent (50%) of the shares of a company or employing more than fifty percent (50%) of the company’s board of directors;

Critical Performance Failure ” shall mean the failure or failures by the Service Provider to meet a Service Level where such failure has a material impact on systems users, banks, merchants, Cardholders and/or Processors;

Customers ” shall have the meaning given in the License Agreements;

Customer Data ” has the meaning given in paragraph 9.6.1;

Damages ” shall mean any and all liabilities, damages, penalties, judgments, assessments, fines, losses, costs and expenses (including reasonable attorneys’ fees and punitive, treble or other enhanced or exemplary damages, but excluding lost profits or consequential damages, except to the extent claimed or incurred by third parties);

Default Interchange Rate ” shall mean the interchange rate paid between Issuers and Acquirers which applies, as appropriate in the context, to VE Transactions or otherwise where multi-lateral or bilateral agreements are not in place between Issuers and Acquirers who are Members;

Disaster Recovery ” means the specific activities related to ensuring the continued provision of the Services in the event of an unforeseen interruption. The Disaster Recovery activities include support and coordination with the Business Continuity activities;

Effective Date ” shall have the meaning given to it in Clause 1.1 of this Agreement;

Europe Charges ” means the charges to be paid by Visa to Europe for the Europe Services as set out in this Schedule and calculated in accordance with Attachment 6 (Pricing and Financial Provisions);

Europe Competitor ” shall mean any Person which (a) owns and controls a payment card system or is directly or indirectly owned and controlled by an entity that owns and controls a payment card system; and (b) the Parties believe that such entity poses a substantial risk of disloyal competition in favour of such other payment card system, to the detriment of Europe inside the Territory;

Europe Services ” means the SRI Services, Optional Services, Professional Services, Unanticipated Services and New Services provided by Europe to Visa as set out in Part B of Attachment 2 (Service Catalogue) or separately in a Statement of Work;

Exit Plan ” means the plan for the orderly transition of the Services from the Service Provider and any Subcontractors to the Service Recipient and/or a new Service Provider(s) in the event of a termination or partial termination of this Schedule, that includes the requirements specified in paragraph 27;

 

53


Expanded Field ” shall have the meaning given to it in the License Agreements;

Expedited Dispute Resolution Procedure ” means the dispute resolution procedure outlined in paragraphs 29.2 through 29.4, and not, in any circumstance, the dispute resolution process set forth in paragraph 29.1.

Field of Use ” shall have the meaning given to it in the License Agreements;

Global Restructuring Agreement ” means the Global Restructuring Agreement referenced in the recitals of this Schedule;

Global Data Model ” means the common data elements needed to support the processing of global payment transactions between Members, Processors, Customers, Europe and Visa;

Global Fraud Control Standards ” has the meaning given to it in paragraph 12.2;

Global Rules ” shall have the meaning given to that term in the License Agreements;

Good Industry Practice ” means the exercise of that degree of skill, care, diligence, prudence, foresight and judgement which would reasonably be expected from a skilled, experienced and market leading operator engaged in the provision of services similar to the Services;

Intellectual Property ” shall have the meaning given to that term in the License Agreements but also shall include Trademarks, as defined under the License Agreements;

Interchange Rate ” shall mean the interchange rate paid between Issuers and Acquirers which applies, as appropriate in the context of VI Transactions or International Transactions;

Interest Rate ” shall be the interest rate equal to the interest rate set out in Clause 3.5 of this Agreement;

International Transactions ” shall mean a transaction where (i) the Merchant outlet or ATM acquiring such transaction is located in the Territory, where the Issuer of the Card used for such transaction is a Customer, or (ii) the Merchant outlet or ATM acquiring such transaction is located outside the Territory, where the Issuer of the Card used for such transaction is a Member;

Interoperability ” shall mean such systems compatibility as is necessary to enable transactions resulting from Cards properly presented to be completed;

Interoperability Interfaces ” mean processing interfaces that allow communication between Visa Systems and VE Systems for seamless delivery of Visa Products (e.g., profile interfaces allow exchange of customer profile data that is used for authorization and clearing processing);

Interoperability Procedures and Practices ” means the Attachment 8 (Interoperability Procedures and Practices);

Issuer ” shall have the meaning given to that term in Schedule 3;

Late Settlement Fees ” shall have the meaning given in Chapter 8 of the Visa International Operating Regulations in effect as of the Effective Date;

License Agreements ” has the meaning given to that term in Recital B;

 

54


Licensor Source Materials ” shall have the meaning given to that term in Schedule 2;

Material Findings ” means the top two classifications of audit findings (or, if there are only two classifications, then the top classification);

Members ” shall have the meaning given to that term in the License Agreements;

Merchant “ shall have the meaning given in the License Agreements;

Minimum Period ” means the period after the Service Recipient has given prior, written notice of termination during which the Service Recipient cannot terminate for convenience pursuant to 26.5.1(i) without owing Termination Fees, which shall constitute: (i) twelve (12) months for the initial term of all Optional Services provided as of the Effective Date; and (ii) any period otherwise agreed for all other Optional Services as they are initiated or renewed;

Negative Response Fees ” shall have the meaning given in Chapter 8 of the Visa International Operating Regulations in effect as of the Effective Date;

New Service ” means a new service requested by the Service Recipient to be provided by the Service Provider to the Service Recipient which is intended to fulfil a different function to that of the SRI, Optional, Transitional or Professional Services;

Non-Settlement Currencies ” shall mean currencies which Visa or Europe accepts for clearing transactions but does not use to settle daily settlement positions with Members or Customers;

Optional Services ” means those Services that are not SRI Services as listed in Attachment 2 (Service Catalogue);

Optional Services Term ” shall mean an initial term of three (3) years for each Optional Service and any term thereafter as agreed between the Parties;

Person ” means any natural person, general partnership, limited partnership, limited liability company, limited liability partnership, joint venture, firm, corporation, association, incorporated organization, unincorporated organization, trust or other enterprise, or any Authority;

Processor ” shall have the meaning given in the License Agreements;

Professional Services ” means those services as specified in Attachment 2 (Service Catalogue), or any other Service that the Parties agree shall be provided pursuant to a Statement of Work;

Regulator ” means a regulatory body with the jurisdiction over, and the authority to examine, the activities of the Service Recipient on an ongoing basis;

Services ” means the Visa Services and/or the Europe Services, as the case may be;

Service Catalogue ” means Part A of Attachment 2 (Service Catalogue) which shall set forth the Visa Services and Part B of Attachment 2 (Service Catalogue) which shall set forth the Europe Services;

Service Change Note ” means the document which must be developed in order to request and implement modifications or enhancements to existing Services as set out in paragraph 16.2, which may include a Statement of Work as well as other documentation of changes being made to the applicable Service until its expiration;

 

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Service Credits ” means a discount on the Charges to be given by the Service Provider for failure to meet the Service Levels;

Service Level Agreement ” means the service level agreement set out in Attachment 5 (Service Level Agreement);

Service Levels ” means a service level identified as such in Attachment 5 (Service Level Agreement);

Service Provider ” shall have the meaning set forth in paragraph 2;

Service Recipient ” shall have the meaning set forth in paragraph 2;

Settlement Currency ” shall mean currency that Visa or Europe uses to settle daily settlement positions with Members or Customers;

SRI Pricing Term ” means the initial term of three years and thereafter as agreed by the Parties or determined in accordance with paragraph 13.4.4;

SRI Services ” means the services listed in Attachment 2 (Service Catalogue) and any other Services designated as such during the Term of this Schedule pursuant to paragraph 4.5;

Statement of Work ” means a document executed by the Parties pursuant to paragraph 16.1 which is subject to and incorporates by reference this Schedule and governs the provision of certain consulting services, development services, project-based services, and any other services to be provided for limited periods, including those necessary to implement New Services as set out in paragraph 16.3 or incorporated pursuant to paragraph 5.2;

Subcontractor ” means a sub-contractor of the Service Provider (or of another subcontractor) in relation to the performance of the Service Provider’s obligations under a this Schedule;

Systems ” means all computer hardware and software and other hardware, peripheral equipment, networks, communications systems and other equipment of whatever nature;

Systems Changes ” shall have the meaning given to that term in Schedule 2;

Term ” means the period commencing on the Effective Date and ending on the date that this Schedule is terminated in accordance with paragraph 26;

Termination Fees ” means any reasonable, mitigated and demonstrable stranded costs incurred by the Service Provider as a result of such termination prior to the expiration of an agreed term for an Optional Service;

Territory ” shall have the meaning given to that term in the License Agreements;

Third Party ” means a person other than: (i) a person who is a party to this Schedule; (ii) an Affiliate of a person who is a party to this Schedule; or (iii) a Subcontractor;

Trade Secrets ” shall have the meaning given to that term in the License Agreements;

Trading Rate ” shall mean the rates achieved when buying or selling net Settlement Currency to its banks;

Trading Revenue ” shall mean the revenue arising from the application of the buy/sell rates to the daily settlement amounts due on VI Transactions, VE Transactions, or

 

56


International Transactions. Such revenue arises from the use of currency exchange rates set at a spread to the Trading Rate and from the application of buy/sell rates to transactions denominated in Non-Settlement Currencies;

Transformation Criteria ” has the meaning given to that term in paragraph 4.5.1;

Transitional Services ” means those services listed as such in Attachment 6 (Pricing and Financial Programs) whose terms continue after the Effective Date;

Transitional Services Term ” shall mean for each Transitional Service the term starting from the date of this Schedule and ending on the termination date as set forth for that Transitional Service as set out in Attachment 6 (Pricing and Financial Programs);

Unanticipated Services ” mean certain additional services (not forming part of the Services (as provided for in paragraph 2.3)) that the Service Recipient was receiving from the Service Provider immediately before the Effective Date which the Parties did not explicitly agree to (i) continue pursuant to this Schedule or (ii) discontinue;

VE Authorization System ” shall have the meaning given to it in Schedule 2;

VE Clearing and Settlement System ” shall have the meaning given to it in Schedule 2;

VE Systems ” means the systems used by Europe to support the Visa Products as of the Effective Date, including the VE Authorization System and the VE Clearing and Settlement System;

VE Transaction ” shall mean a transaction where the Issuer of the Card used is a Member and the Merchant outlet or ATM where the Card is used is located in the Territory. For transactions completed aboard any passenger transport vehicle such as an aircraft or a cruise line vessel, a transaction shall be considered a VE Transaction when the Merchant deposits the transaction receipt in the Territory;

Visa Data ” means information about Visa Enterprise branded payments and Visa Products, including participating entities, licensees, Customers, Members, risks, security controls, financials, transaction environments, locations and processes;

Visa Charges ” means the charges to be paid by Europe to Visa for the Visa Services as set out in this Schedule and calculated in accordance with Attachment 6 (Pricing and Financial Provisions);

Visa Competitor ” shall mean any Person which (a) owns and controls a payment card system or is directly or indirectly owned and controlled by an entity that owns and controls a payment card system; and (b) the Parties believe that such entity poses a substantial risk of disloyal competition in favour of such other payment card system, to the detriment of Visa outside the Territory;

Visa Enterprise ” shall have the meaning given to that term in the License Agreements;

VisaNet ” shall have the meaning given to that term in Schedule 2;

Visa Products ” has the meaning given to the term ‘Visa Products and Services’ in the License Agreements;

Visa Services ” means the SRI Services, Optional Services, Professional Services, Unanticipated Services and New Services provided by Visa to Europe as set out in Part A of Attachment 2 (Service Catalogue) or separately in a Statement of Work;

 

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Visa System ” shall have the meaning given to that term in the License Agreements;

VI Transaction ” shall mean a transaction where the Issuer of the Card used is a Customer and the Merchant outlet or ATM where the Card is used is located outside the Territory. For transactions completed aboard any passenger transport vehicle such as an aircraft or a cruise line vessel, a transaction shall be considered a VI Transaction when the Merchant deposits the transaction receipt outside of the Territory;

Working Day ” means a day other than a Saturday, Sunday or public or bank holiday in New York, New York.

 

2 Interpretation

 

2.1 Singular, Plural, Gender

References to one gender include all genders and references to the singular include the plural and vice versa.

 

2.2 References to Persons and Companies

References to:

 

  2.2.1 a person include any government, state, state agency, company, partnership or unincorporated association (whether or not having separate legal personality); and

 

  2.2.2 a company shall include any company, corporation or any body corporate, wherever incorporated.

 

  2.2.3 an officer with a specific title, such as Chief Operating Officer, Chief Financial Officer, or Chief Information Officer (but not Chief Executive Officer), shall mean an officer holding that title or position or an officer with a different title but equivalent authority and responsibility.

 

2.3 Attachments etc.

References to this Schedule shall include any Recitals and Attachments and Appendices to it and references to paragraphs, Attachments and Appendices are to paragraphs of, Attachments to, and Appendices of this Schedule. References to sections are to sections of the Attachments.

 

2.4 Documents

References to a document shall be a reference to that document as modified or replaced from time to time.

 

2.5 Headings

The headings in this Schedule are for ease of reference only and shall not affect its interpretation.

 

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2.6 Includes

 

     The words “includes” and “including” are to be construed without limitation.

 

2.7 Modification to Applicable Law

 

  2.7.1 References to an Applicable Law include:

 

  (i) that Applicable Law as from time to time modified, re-enacted or consolidated whether before or after the date of this Schedule;

 

  (ii) any past Applicable Law (as from time to time modified, re-enacted or consolidated) which that Applicable Law has directly or indirectly replaced; and

 

  (iii) any subordinate legislation made from time to time under that Applicable Law.

 

  2.7.2 Reference to a Regulator shall include any successor to that Regulator.

 

2.8 Legal Terms

References to any English legal term shall, in respect of any jurisdiction other than England, be construed as references to the term or concept which most nearly corresponds to it in that jurisdiction. References to any American legal term shall, in respect of any jurisdiction other than the United States, be construed as references to the term or concept which most nearly corresponds to it in that jurisdiction.

 

2.9 Parties

References to the “Parties” means the Service Recipient and the Service Provider and their respective successors and permitted assigns. References to a “Third Party” or “Third Parties” shall not include any Affiliates of the Service Recipient or the Service Provider.

 

2.10 Precedence

 

  2.10.1 If there is any conflict, apparent conflict or ambiguity in or between any of sections of this Schedule, the sections will be applied in the following order of precedence with the sections higher in the order of precedence prevailing over the Parties:

 

  (i) the paragraphs;

 

  (ii) the Attachments; and

 

  (iii) any other document referred to this Schedule.

 

2.1 1 “Best Efforts”

Where the phrase “best efforts” is used, it shall be taken to mean that a Party should take all those steps in its power which are capable of producing the desired results being steps

 

59


which a prudent, determined and reasonable person, acting in his own interests and desiring to achieve that result, would take.

 

2.1 2 Indemnification

 

  2.12.1 Subject to paragraph 2.12.2 when any Party is required to indemnify any person, it is to be construed as including an obligation to indemnify and keep that person indemnified against each loss, liability and cost incurred as a result of defending or settling a claim alleging that liability.

 

  2.12.2 The obligation of any Party to indemnify any person is subject to the other Party using its reasonable endeavours to mitigate all indemnified losses, liabilities and costs to which the indemnity relates.

 

2.13 Restriction

When the Service Provider has a restriction imposed on it, it is to be construed as to not only make the Service Provider abide by the restriction but also to ensure that all of its subcontractors do likewise.

 

2.14 Refraining

If the Service Provider has to do or refrain from doing anything under this Schedule, the Service Provider shall and shall ensure that each of its Group Companies, Subcontractors and Service Provider Personnel do likewise. If the Service Provider or any Service Provider Group Company, Subcontractors or Service Provider Personnel fail to do so then the Service Provider will be liable to the Service Recipient and to the extent as if the Service Recipient had failed to do or refrain from doing the same.

 

2.15 Remedy

The term “remedy” or “remedied”, in relation to any breach or default by the Service Provider, shall mean that the Service Provider has corrected all the technical, practical and management mistakes that are remediable and that led to the breach or default. In doing so, the Service Provider will also ensure that any similar breach or default is unlikely to occur in the future.

 

60


ATTACHMENT 2:

SERVICE CATALOGUE

 

  Part A    Visa Services    Page 1
  Part B    Europe Services    Page 105


Visa Inc Catalog of Services

 

Part A – Visa Services

The catalog includes four sections:

 

  I. Introduction

 

  II. Service category definition

 

  III. Service listing

 

  IV. Service descriptions

 

I. Introduction

 

   

This document describes the services that will be provided by Visa Inc to Visa Europe. Pricing for the services are documented in the Price Sheet under the BSA, save for the following:

 

  i. Treasury Settlement Fee (settlement bank fee incurred by Visa Inc. in relation to the settlement of VE transactions will be passed through to Visa Europe by Visa Inc.)

 

   

Descriptions for services that are being carried over from Inovant are drawn from the FY07 Inovant Service Catalog. Additional descriptions are provided for “new” or adjusted services to primarily reflect support services performed by Visa Worldwide Services

 

   

Visa Inc is responsible for providing the services and features listed in this document. If a service feature was inadvertently missed in creating this catalog and Visa Europe is using that feature, Visa Inc will continue to provide that feature as part of the service. Visa Inc is not obligated to provide features not used by VE as of the Effective Date of the BSA. Visa Inc is obligated to continue to provide services not described in this catalog per the unanticipated services section of the BSA.

 

   

Visa Inc will deliver the services with proper care per the BSA including creating and maintaining program documentation.

 

   

For specific service support and availability, reference the individual Service Level Agreement (see schedule to the BSA) where available. Should the content of the SLAs be inconsistent with the support and availability descriptions in the Catalog, SLAs terms will prevail

 

   

For purpose of clarity:

 

  i. References to Inovant, Visa International, Visa International Services Association, Visa Worldwide Services or any other non-Visa Europe Visa entity shall refer to Visa Inc or VI

 

  ii. References to Visa International Operating Regulations or VIOR shall refer to Global Rules or any other successor documents

 

  iii. References to Member(s) shall refer to Customer(s)


Visa Inc Catalog of Services

 

II. Service categories

 

   

To support interoperability, a list of services are defined as “Services Required for Interoperability” or SRI

 

   

Services outside of SRI are Optional. Professional services that are performed and priced on a case by case (SOW) basis are not included in this Catalog


Visa Inc Catalog of Services

 

III. Service Listing

 

Inovant Services

FY2007

  

VI Catalog of Services Effective Date and Duration TBD

  

S=Services required for
interop

O=optional srv

    

Carry Over Inovant Services

  

New Services

  

S

  

O

Notes: *=being sunset, ***=subject to access control
Switching            
Authorization Services (BASE I)    Authorization Services (Intra-region)       X   
   Authorization Services (Inter-region)       X   
Singe Message System    Single Message System       X   
CAS (RSI) Visa Europe Silo    CAS (RSI) Visa Europe Silo       X 1   
International Automated Referral Service (IARS)    International Automated Referral Service (IARS)       X   
      **    X   
Clearing & Settlement          X   

Clearing & Settlement

(BASE II)

  

Clearing & Settlement

(Intra-region)

      X 2   
  

Clearing & Settlement

(Inter-region)

      X   
      **    X   
Access Services            
Visa Extended Access    Visa Extended Access          X
Visa File Exchange Service (VFES)    Visa File Exchange Service (VFES)          X
Visa Online (VOL)    Visa Online (VOL)          X
VisaNet Access Points (VAPs)*    VisaNet Access Points (VAPs)*          X

1

SRI until RC&S is operational, then the service will be optional

2

SRI until RC&S is operational, then the service will be optional

** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Inovant Services FY2007

  

VI Catalog of Services
Effective Date and Duration TBD

  

S=Services required for
interop

O=optional srv

    

Carry Over Inovant Services

  

New Services

  

S

  

O

Notes: * = being sunset, *** =subject to access control
Risk Processing            
Card Recovery Bulletin (CRB)    Card Recovery Bulletin (CRB)          X
Risk Identification Service (RIS) *    Risk Identification Service (RIS) *          X
Verified by Visa InterOp Domain    Verified by Visa InterOp Domain       X   
      Certification Authorities (offline & online)    X   
Dispute Processing            
Dispute Management System/Visa Image Transaction Research Application (DMS/VITRA) *    Dispute Management System/Visa Image Transaction Research Application (DMS/VITRA) *          X
International Electronic Case Filing (IECF) *    International Electronic Case Filing (IECF) *          X
Request for Copy/VisaNet Documentation Automation Service Offline (RFC/VDAS Offline) *    Request for Copy/VisaNet Documentation Automation Service Offline (RFC/VDAS Offline) *          X
Visa Image Exchange Workstation Online (VIEW Online) *    Visa Image Exchange Workstation Online (VIEW Online) *          X
Visa Image Exchange Workstation Version 3.1.1. (VIEW 3.1.1) *    Visa Image Exchange Workstation Version 3.1.1. (VIEW 3.1.1) *          X
Visa Resolve On-Line® (VROL)    Visa Resolve On-Line® (VROL)       X   
Value Added Information            
Global Information
Program – Access
   Global Information
Program – Access
         X
Information Storage Service    Information Storage Service       X   
Direct Feed – Visa Europe    Direct Feed – Visa Europe       X   


Visa Inc Catalog of Services

Inovant Services

FY2007

  

VI Catalog of Services

Effective Date and Duration TBD

  

S=Services required for

interop

O=optional srv

    

Carry Over Inovant Services

  

New Services

   S   O
Notes: *=being sunset, ***=subject to access control
Transaction Research    Transaction Research         X
Visa Information Management Service (VIM)    Visa Information Management Service (VIM)       X  
Member Processing Services           

Visa Call Center Services

(VCCS)

   GCAS/VCCS         X
Processing Support Services           
Content Management Service    Content Management Service         X

Corporate Information

(Sales Analysis,

Visa/PLUS Interchange

Directories (VID)

Franchise Management

and Data Transfer

  

Corporate Information:

-Visa/PLUS Interchange Directories (VID)

-Sales Analysis

Franchise Management

and Data Transfer:

-BIN management

-VIS

      X 3  
Corporate Network/Workstation Support    Corporate Network/Workstation Support         X
Global Integrated Financial Solution (GIFS)    Global Integrated Financial Solution (GIFS) ***         X
Global Member Billing Solution (GMBS)    Global Member Billing Solution *** (GMBS) (intra-region)         X
   Global Member Billing Solution *** (GMBS) (MRMs)       X  
Information Security    Information Security         X
Publishing Services    Publishing Services         X

3

VID/VIS/BIN management are required for interoperability. Sales Analysis is optional


Visa Inc Catalog of Services

 

Inovant Services FY2007

  

VI Catalog of Services

Effective Date and Duration TBD

  

S=Services required for
interop

O=optional srv

    

Carry Over Inovant Services

  

New Services

  

S

  

O

Notes *=being sunset, ***=subject to access control

VWS Treasury Services

   Treasury Services       X 4   

Voice/Conferencing Services

   Voice/Conferencing Services          X
      Membership Systems/Member Information Products    X   
      Commercial Solutions Product Development & Management    X   
      Consumer Product Platform & Acceptance Development & Management    X   
      Global Technology Platform Development & Management    X   
      Premium Program Enhancements & Benefits       X
      ATM Locator Service       X
      Global Intranet Applications***       X
      Advertising Usage Fee Administration       X
      Hilton Global Partnership       X
      Marriott Global Partnership       X
      Disney Alliance       X
      Domain Name Service & External Website Hosting       X

4

Cross-system Reconciliation for International Transactions are SRI Services. Once RC&S is operational, settlement and f/x services for VE transactions will become Optional Services. For International Transactions where the Issuer of a Card is a Member, these services will become Optional Services in accordance with paragraph 34 of this Schedule.


Visa Inc Catalog of Services

 

 

IV. Service Descriptions

 

Content

   Page

Authorization Services (BASE I)

   8

Single Message System

   10

CAS (RSI) VE Silo

   12

International Automated Referral Service (IARS)

   13

**

   15

Clearing and Settlement

   17

**

   20

Visa Extended Access

   22

Visa File Exchange Services (VFES)

   24

Visa Online (VOL)

   26

VisaNet Access Points (VAPs)

   29

Card Recovery Bulletin (CRB) Service

   30

Risk Identification Service (RIS)

   31

Verified by Visa InterOp Domain

   32

Certificate Authority – Offline

   35

Certificate Authority – Online

   38

Dispute Management System/Visa Image Transaction Research Application (DMS/VITRA)

   40

International Electronic Case Filing (IECF)

   41

Request for Copy/VisaNet Documentation Automation Service Offline (RFC/VDAS Offline)

   42

Visa Image Exchange Workstation Online (VIEW Online)

   44

Visa Image Exchange Workstation 3.1.1 (VIEW 3.1.1)

   46

Visa Resolve Online© (VROL)

   48

Global Information Program – Access

   50

Information Storage Service

   52

Direct Feed – Visa Europe

   54

Transaction Research

   56

Visa Information Management Service (VIM)

   58

Visa Call Center Services (VCCS)

   60

Content Management Services

   62

Corporate Information

   63

Corporate Network/Workstation Support

   65

Global Integrated Financial Solution (GIFS)

   67

Global Member Billing Solution (GMBS)

   69

Information Security

   71

Publishing Services

   73

Treasury Services

   74

Voice/Conferencing Services

   79

Membership Systems/Member Information Products

   81

Commercial Solutions Product Development & Management

   83

Consumer Product Platform & Acceptance Development & Management

   85

Global Technology Platform Development & Management

   88

Premium Program Enhancements & Benefits

   91

ATM Locator Service

   93

Global Intranet 40+ Enterprise-wide Applications

   95

Advertising Usage Fee Administration

   98

Hilton Global Partnership

   99

Marriott Global Partnership

   100

Disney Alliance

   101

Domain Name Service & External Website Hosting

   102

 

** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Authorization Services (BASE I)

Description

The service description below provides a general description of the functional capabilities of the existing platform and systems environment. Visa Europe is either in the process of completing development or migration to new platforms for processing in its territory. As the migration is completed the service descriptions will be updated to more specifically reflect the functionality being provided as part of the service for the cross territory transactions.

The Authorization Service provides Members with real-time decision-making capabilities for Visa transactions and supplies Merchants timely responses to transaction authorization requests.

Authorization processing provides switching to all major card transaction networks.

The service converts transaction currency into the local cardholder currency before sending the transaction to the card Issuer.

The service provides security and PIN management, risk management, and transaction integrity.

Service Features

The BASE I Authorization Service includes:

 

 

Routing Services

 

   

Gateway Services

 

   

Check Acceptance Service

 

   

Split Routing Service

 

   

Visa Shortest Online Path Service

 

 

Authorization Database Services

 

   

Automatic Cardholder Database Update (Auto-CDB) Service

 

   

Merchant Central File Service


Visa Inc Catalog of Services

 

 

Authorization Services

 

   

Account Verification Service

 

   

Address Verification Service (AVS)

 

   

BASE I Advice Retrieval Service

 

   

Card Verification Services

 

   

Multicurrency Service

 

   

PIN Verification Service (PVS)

 

   

Stand-in services such as Full Authorization, Positive Authorization Capacity Management and Positive Cardholder Authorization Service (PCAS)

 

 

Custom Payment Services support for Visa POS domestic services, international Visa/Plus ATM service and CPS/ATM

 

 

Customer Online Repository (CORE)

 

 

VIP reporting

 

 

Member testing solutions

 

 

Performance monitoring

 

 

Conversion of dual to single message formats

 

 

Logprint

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes an annual Business Resumption Plan rehearsal.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours – **

Service Support

 

 

– ** Regional support for global VisaNet system applications, databases, and networks

 

 

– ** Regional and Member support for issues and escalation related to VisaNet outages

Maintenance

 

 

Peak season capacity planning

 

 

Monthly business as usual (BAU) maintenance and support of global networks and databases

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

Ongoing configuration, hardware/software configuration, planning, design, customization and certification

Information Security

 

 

Monitoring of network access

 

 

Prevention of unauthorized users

 

 

Firewall protection

 

 

Key management

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

BASEI

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

Test Certification Environment for BASE I - VCMS

 

 

Recovery tier is **

 

 

Recovery time objective **

 

 

A Service Restoration Plan is **

VIP Log print

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Single Message System

Description

The service description below provides a general description of the functional capabilities of the existing platform and systems environment. Visa Europe is either in the process of completing development or migration to new platforms for processing in its territory. As the migration is completed the service descriptions will be updated to more specifically reflect the functionality being provided as part of the service for the cross territory transactions.

The Single Message System provides Members with real-time decision-making capabilities for full financial Visa transactions. Service features include routing, cardholder and card verification, multi-currency support, stand-in processing, and settlement services.

Service Features

The Single Message Service is composed of the following services:

 

 

Routing Services

 

   

Gateway Services

 

   

Check Acceptance Service

 

   

Split Routing Service

 

   

Priority Routing

 

   

ATM Account Type Split Routing

 

 

Authorization Database Services

 

   

Automatic Cardholder Database Update (Auto-CDB) Service

 

 

Authorization Services

 

   

Account Verification Service

 

   

Address Verification Service (AVS)

 

   

SMS Advice Retrieval Service

 

   

Card Verification Services

 

   

Dynamic Key Exchange Service

 

   

Multicurrency Services

 

   

PIN Verification Service (PVS)

 

   

Stand-in services: Full Authorization, Positive Authorization Capacity Management

 

 

Custom Payment Services providing support to Visa POS domestic services

 

 

Customer Online Repository (CORE)

 

 

VIP reporting


Visa Inc Catalog of Services

 

 

SMS reporting and raw data

 

 

Member testing solutions

 

 

Visa ATM Format Conversion Service

 

 

VisaNet Integrated Debit Service/Interlink

 

 

Visa/PLUS ATM transaction processing integration

 

 

Authorization, clearing and settlement support between single-message and dual-message Members (BASE II – BASE I)

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes an annual Business Resumption Plan rehearsal.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours – **

Service Support

 

 

** Regional support for global VisaNet system applications, databases, and networks.

 

 

** Regional and Member support for issues and escalation related to VisaNet outages

Maintenance

 

 

Monthly business as usual (BAU) maintenance and support of global networks and databases

 

 

Ongoing configuration, hardware/software configuration, planning, design, customization and certification

 

 

Peak season capacity planning

Information Security

 

 

Monitoring of network access

 

 

Prevention of unauthorized users

 

 

Firewall protection

 

 

Key management

 

 

Access control

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

CAS (RSI) VE Silo

Description

CAS (RSI) Silo service supports the Visa Europe initiative to develop and maintain regional interchange fee changes. Inovant maintains the QA libraries and environment on MVS1 for these changes. Visa Europe developer access to the MVS1 QA library and environment is included in this service.

Service Features

Service feature include:

 

 

Retrofit of RSI production system changes to the Visa Europe QA environment

 

 

Updates to “seed scripts” used by Visa Europe QA analysts to establish MVS1 QA environments

 

 

Additions, changes and deletions to the process that copies environment files into Visa Europe libraries

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours – **

Service Support

 

 

** Regional support for global VisaNet system applications, databases, and networks

 

 

** Regional and Member support for issues and escalation related to VisaNet outages

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Maintenance

 

 

Monthly business as usual (BAU) maintenance and support of global networks and databases

 

 

Ongoing configuration, hardware/software configuration, planning, design, customization and certification

 

 

Capacity planning

Information Security

 

 

Monitoring of network access

 

 

Prevention of unauthorized users

 

 

Firewall protection

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments


Visa Inc Catalog of Services

 

International Automated Referral Service (IARS)

Description

International Automated Referral Service (IARS) enables Acquirers to reach any Visa Issuer promptly whenever the Issuer needs more information from the Acquirer before making an authorization decision. IARS guarantees a response to every referral call, even when the Issuer is unavailable.

IARS provides Acquirers and Issuers vehicle to resolve authorization referral requests on a ** basis. It enables Acquirers to quickly contact Issuers for referrals on Visa transactions by automatically connecting the Acquirer-initiated calls to the Issuer.

The service is mandatory for international referrals in accordance with Visa Global Rules.

Service Features

Features of this service include:

 

 

Referral call handling

 

 

Global reach using computer-telephony integration systems

 

 

Multi-Lingual support in ** languages

 

 

Stand-In processing

 

 

Call routing database administration functions

 

 

Reporting of raw data

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes an annual Business Resumption Plan rehearsal.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours – **

Service Support

 

 

** Regional support for global VisaNet system applications, databases, and networks

Maintenance

 

 

Monthly business as usual (BAU) maintenance and support of global networks and databases

 

 

Ongoing server configuration, hardware/software configuration, planning, design, customization and certification

 

 

Capacity planning

Information Security

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis (IARS - DirectLINK)

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Business Resumption Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

**

Description

**

Service Features

Features of this service include:

 

 

CORE - contains member parameters for Authorization – for the sake of clarity, a core update file is provided to VDPS

 

 

Table Administration - perform Member profile updates to the following systems per Regional request including Verification (notifies Regions of updates) and Integration (synchronizes updates between CORE and CONFIG)

 

 

VCMS - allows Issuers and Acquirers to control all testing variables, test at their convenience, and conduct basic testing as well as end-to-end and life-cycle testing. Testing results are used by to certify that changes are ready for production interchange with Visa. VCMS supports BASE I, BASE II incoming and outgoing interchange, SMS Online and SMS Report Delivery testing

 

 

CMLS - collects Authorization and Clearing/Settlement transaction data directly from various Inovant transaction sources, for example, Socrates. Transaction data is then reformatted and prepared for distribution to downstream systems. The current data recipients are the Inovant Decision Support service and regional data feeds

 

 

DSS - This is a data warehouse containing regional transaction information, both at the summary and detailed level, and is accessed by Cognos Cubes for various regional requests regarding CORE related transaction data

 

 

Socrates - provides the infrastructure to move transaction data from the online VIP environment to the MVS environments running Clearing, Settlement and Reporting applications

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Support and Availability

Service Hours

 

 

**

Service Support

 

 

**

Maintenance

 

 

**

Information Security

 

 

**

Business Impact Analysis

 

 

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Clearing and Settlement

Description

The service description below provides a general description of the functional capabilities of the existing platform and systems environment. Visa Europe is either in the process of completing development or migration to new platforms for processing in its territory. As the migration is completed the service descriptions will be updated to more specifically reflect the functionality being provided as part of the service for the cross territory transactions.

The Clearing and Settlement Service provides Members with a peer-to-peer system of exchange to clear transactions calculate the fees between Members and Visa, and charge and determine settlement position totals. The service also provides reconciliation and settlement of financial positions between VisaNet endpoints daily as well as Member settlement reports.

Service Features

Features of this service include:

 

 

Clearing of financial and non-financial data between Members

 

 

Determination of interchange fees between Members

 

 

Determination of Visa charges

 

 

Bankcard reporting

 

 

Currency conversion

 

 

Custom Payment Service (CPS) support to Visa POS domestic services, international Visa/Plus ATM service and CPS/ATM

 

 

Custom file delivery

 

 

Specialized merchant processing and settlement services, including Area Net Settlement, National Net Settlement

 

 

Exception processing

 

 

Central Edit Package (EP)

 

 

Exception Manager (EM)

 

 

VisaNet Settlement Service (VSS)

 

 

Member testing solutions

 

 

Configuration Repository (CONFIG)

 

 

RealTime Settlement Interface (RSI)


Visa Inc Catalog of Services

 

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes an annual Business Resumption Plan rehearsal.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours – **

Service Support

 

 

** Regional support for global VisaNet system applications, databases, and networks

 

 

** Regional and Member support for issues and escalation related to VisaNet outages

Maintenance

 

 

Monthly business as usual (BAU) maintenance and support of global networks and databases

 

 

Ongoing configuration, hardware/software configuration, planning, design, customization and certification

 

 

Peak season capacity planning

Information Security

 

 

Monitoring of network access

 

 

Prevention of unauthorized users

 

 

Firewall protection

 

 

Key management

 

 

Access control

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Business Impact Analysis

ATM Format Conversion

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

BASE II and RSI

 

 

Recovery tier is **

 

 

Recovery time objective is less than **

 

 

A Technical Restoration Plan is **

Duplicate Transaction ID

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

Edit Package

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

Exception Manager

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

PLUS Gateway Reconciliation

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

SMS Offline

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Test Certification Environment for BASE II - VCMS

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

**

Description

**

Service Features

Features of this service include:

 

 

CONFIG - contains member parameters for CAS

 

 

Table Administration - perform Member profile updates to the following systems per Regional request including Verification (notifies Regions of updates) and Integration (synchronizes updates between CORE and CONFIG)

 

 

VCMS - allows Issuers and Acquirers to control all testing variables, test at their convenience, and conduct basic testing as well as end-to-end and life-cycle testing. Testing results are used by to certify that changes are ready for production interchange with Visa. VCMS supports BASE I, BASE II incoming and outgoing interchange, SMS Online and SMS Report Delivery testing

 

 

CMLS - collects Authorization and Clearing/Settlement transaction data directly from various Inovant transaction sources, for example, Socrates. Transaction data is then reformatted and prepared for distribution to downstream systems. The current data recipients are the Inovant Decision Support service and regional data feeds

 

 

DSS - This is a data warehouse containing regional transaction information, both at the summary and detailed level, and is accessed by Cognos Cubes for various regional requests regarding CORE related transaction data

 

 

Socrates - provides the infrastructure to move transaction data from the online VIP environment to the MVS environments running Clearing, Settlement and Reporting applications

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Support and Availability

Service Hours

 

 

**

Service Support

 

 

**

Maintenance

 

 

**

Information Security

 

 

**

Business Impact Analysis

 

 

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Visa Extended Access

Description

Visa Extended Access (Visa EA) is the next generation endpoint access service. The Visa EA environment includes the Endpoint server, management and monitoring tools. Visa EA will replace the legacy VAP service. Endpoint rollout began in ** and has a planned completion by **.

Visa EA leverages the power of Internet Protocol and other open technologies to provide a customer-facing access product. It provides the customer (endpoint) connectivity to Visa.

Service Features

Features of this service include:

 

 

Access to selected services (e.g. Authorization, Clearing, Backoffice, etc)

 

 

Message, file handling and routing capabilities for BASE I, SMS, and Non-Visa Format Option (NVFO)

 

 

Industry standard file transfer programs such as Connect:Direct and File Transfer Protocol;

 

 

Reliability and improved security

 

 

Management tools

 

 

Improved connectivity options that isolates customers from Visa changes

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes an annual Business Resumption Plan rehearsal.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Hours –**– for those Regions that have contracted with Inovant to provide 1 st and 2 nd Level Support.

Service Support – to support the global management and security infrastructures:

 

 

1st level customer support (**)

 

 

2nd level customer support (**)

 

 

3rd level customer support (**) pager support

Maintenance – to support the global management and security infrastructures:

 

 

Business as usual maintenance

 

 

Ongoing planning and hardware and software configuration for those servers located within the Inovant data centers for the global management and security infrastructures

Not included:

 

 

The EA Servers, which reside at the endpoint location, are the responsibility of the Regions. It is up to each Region to determine the appropriate level of controls and 1 st and 2 nd level support agreements

Business Impact Analysis

 

 

Recovery is Tier **

 

 

Recovery time objective is **

 

 

A Business Unit Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Visa File Exchange Services (VFES)

Description

Visa File Exchange Service (VFES) is a flexible file transfer facility that allows Members to securely exchange a wide variety of data files with Visa over the public Internet. VFES uses File Transfer Protocol (FTP) secure software, requires no proprietary hardware or special circuits, and offers reliable security through a combination of encryption, strong authentication, and activity monitoring.

Service Features

Features of this service include:

 

 

Secure file routing and delivery from endpoints to Visa applications

 

 

Secure file transfer channel to and from Visa is ** for additional security

 

 

All data ** and is inaccessible outside Visa or the endpoint

 

 

File delivery with checkpoint/restart capabilities

 

 

File transfer acknowledgements

 

 

Sophisticated error processing

 

 

Option to notify endpoint contacts by email of certain error processing conditions

 

 

Efficient configuration and setup with a user-friendly administrative interface that allows easy setup of new applications, new endpoints, or new file types

 

 

Data retention with ability for endpoints to re-download files

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Hours – **

Service Support

 

 

VisaNet Operations Help Desk – **

 

 

2nd level customer support **

 

 

3rd level customer support **

Maintenance

 

 

Application support

 

 

Ongoing server configuration, hardware/software configuration, planning, design, customization and certification

 

 

Security upgrades

 

 

Peak season capacity planning

Information Security

 

 

Monitoring of network access

 

 

Firewall protection

 

 

Prevention of unauthorized users

 

 

Digital certificate management

Business Impact Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Visa Online (VOL)

Description

Visa Online is the global extranet site for authorized Visa Members and some third parties. Visa Online delivers key business applications, tools and a wide range of content including products, services, promotions, sponsorships, publications and e-commerce.

Service Features

Include management of global infrastructure, maintenance and support of the VOL infrastructure components and utilities:

 

 

Enrollment and entitlement

 

 

LDAP and replication

 

 

Siteminder

 

 

Load balancers

 

 

Email

 

 

Usage reporting system

 

 

Batch processing services

 

 

SSL accelerators

 

 

IP network

 

 

QA environment

Provide maintenance and support of the application environments including:

 

 

** environment

 

 

** application environment

 

 

** application environment

 

 

UNIX environment

 

 

Peak season capacity planning

Despite the service tier described in the Business Impact Analysis section below, the service does not include a Business Resumption Plan.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Not included:

Application support for applications that are in shared or dedicated VOL hosting Inovant environments:

 

 

Advanced Authorization Online

 

 

VTRS

 

 

VIEW Online

 

 

Visa Resolve Online ©

 

 

Visa Exceptions (VEX)

 

 

Membership Management Application

 

 

Hardware maintenance or support for regional environments hosted outside of Inovant

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours –**

Service Support – global infrastructure, application environments, Inovant hosted regional environments

 

 

1 st level customer support (**)

 

 

2 nd level customer support (**)

 

 

3 rd level customer support **

 

 

Support for Inovant IP network, firewalls, UNIX and NT servers

Maintenance

 

 

Support Services, including requirement analysis and technical consulting

 

 

Monthly maintenance

 

 

Ongoing server configuration, hardware/software configuration, planning, and customization

Information Security

 

 

Monitoring of network access

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

Prevention of unauthorized users

 

 

Firewall protection

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

FAC Access Management

 

 

Recovery is Tier **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

FAC Identity Administration

 

 

Recovery is Tier **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

Interlink Directory on VOL

 

 

Recovery is Tier **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

Prepaid Card Report Service

 

 

Recovery is Tier **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

VOL Enrollment and Entitlement

 

 

Recovery is Tier **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

VOL Gateway

 

 

Recovery is Tier **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

VOL Infrastructure Utilities

 

 

Recovery is Tier **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

VOL Shared Application Infrastructure

 

 

Recovery is Tier **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

VisaNet Access Points (VAPs)

Description

VisaNet Access Points (VAPs) are a hardware and software solution resident at the customer site for connectivity to VisaNet. The VAP is a demarcation point between the Member and Visa and manages data transmission between the Member host and VisaNet.

Service Features

Features of this service include:

 

 

Online messaging

 

 

Batch file transmission

 

 

Support of **

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes an annual Business Resumption Plan rehearsal.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Maintenance

 

 

General Support (**) – ** (**)

 

 

Troubleshooting

 

 

Problem Resolution

 

 

Development, testing of production fixes

Information Security

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis (RSI India Business Unit Support)

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Business Unit Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Card Recovery Bulletin (CRB) Service

Description

The Card Recovery Bulletin (CRB) is an international service that publishes paper bulletins, card recovery files, and the Card Recovery Bulletin CD-ROM, all of which contain account numbers of cards that have been reported as lost, stolen, or misused.

Service Features

Features of this service include:

 

 

Providing Acquirers with a means of identifying cards that will not be honored by Issuers worldwide

 

 

Issuer chargeback rights

 

 

Fraud control on below-floor-limit transactions outside the U.S

 

 

Print and electronic options for bulletin distribution

 

 

Billing reports

Despite the service tier described in the Business Impact Analysis section below, the service does not include a Service Restoration Plan.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours – **

Service Support

 

 

Network Operations support

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Maintenance

 

 

Application and maintenance support staff

 

 

Capacity planning

Information Security

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Risk Identification Service (RIS)

Description

The Risk Identification Service (RIS) provides early identification of fraudulent, potentially fraudulent, or other risky activity at Merchant locations.

Service Features

Features of this service include:

 

 

Provides Issuers with timely and sophisticated fraud detection

Despite the service tier described in the Business Impact Analysis section below, the service does not include a Business Resumption Plan.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours – **

Service Support

 

 

IGSS Help Desk

 

 

2 nd  & 3 rd Level Support provided **

 

 

Network Operations support

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Maintenance

 

 

Application and maintenance support staff

 

 

Peak season capacity planning

Information Security

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Verified by Visa (VbV) Interoperability Domain Service

Description

Verified by Visa (VbV) is Visa’s global online payment authentication service. The 3-D Secure protocol is comprised of three parts or “domains,” as described below:

 

 

Issuer Domain – The Issuer Domain authenticates the cardholder using a valid card account and pre-registered password.

 

 

Interoperability Domain – The Interoperability Domain provides the interconnectivity between the Issuer and Acquirer Domains.

 

 

Acquirer Domain – The Acquirer Domain originates merchant Internet transactions and ensures they are operating under a merchant agreement with the Acquirer in accordance with the business rules and technical requirements for the service.

All transaction data is transmitted via the Internet ** to protect payment card and consumer information. The Interoperability Domain authenticates Issuer and Acquirer components via the use of digital certificates.

Service Features

Features of this service include:

 

 

Directory Server & Directory Log Viewer

 

   

Assists merchants in routing the cardholder to the appropriate Issuer

 

 

Authentication History Server

 

   

Records and reports cardholder authentication in support of dispute resolution

 

 

Directory Server Data Population Tool

 

   

Streamlines Directory Server maintenance processes

 

 

Quality of Service Reporting & Real Time Exception Alert Messaging

 

   

Monitoring the VbV program end-to-end service performance

 

 

Verified by Visa Transaction Research Service (VTRS)

 

   

Provides transaction details for dispute, arbitration and compliance purposes

 

 

Compliance Test Facility & Product Integration Test System

 

   

Vendor software 3-D Secure protocol compliant certification

 

 

3-D Secure Protocol and documentation library management

 

   

Maintenance of protocol specification and other related VbV specifications

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

Problem resolution support for:

 

   

Issuer and Merchant providers cross-domain problems

 

   

Issuer and merchant Interoperability Domain connectivity problems

 

   

Communication/resolution with Regions of Severity ** Interoperability Domain problems

 

 

Business and operational support includes:

 

   

Provide oversight of the end-to-end VbV service

 

   

Analyze and approval of all system, network and applications changes, including routine maintenance

 

   

Perform user acceptance test of all changes

 

   

Business impact analysis following service issues

 

   

Review of project status, problem tickets, finances

 

   

Business resumption planning and testing

 

   

Information Stewardship responsibility including data and system security management

 

   

Certify VbV vendor products

 

   

Monitor performance criteria of Issuer and Acquirer Domains

 

   

Regional training and documentation library maintenance

 

   

Provide and support over 40 statistical, monitoring and performance reports, including transaction volume, cardholder activation and use rates, ACS and MPI performance measures, and endpoint protocol/processing errors

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes an annual Business Resumption Plan rehearsal.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Systems Operation Availability

 

 

**

Business Service Support

 

 

**

 

 

Emergency on-call

 

 

Off hours by arrangement

Technical Service Support

 

 

** Production system and application monitoring and support

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

** System support for Regional support teams

 

 

** - provided for environment and application related issues

 

 

Staging and pre-production environment management

 

 

Performance testing support

Maintenance

 

 

Business as usual (BAU) maintenance and support of global networks and databases

 

 

Ongoing server configuration, hardware/software configuration, planning, design, customization and certification

 

 

Application hosting, operations and maintenance

 

 

Peak season capacity planning

Information Security

 

 

Monitoring of network access

 

 

Prevention of unauthorized users

 

 

** monitoring and intrusion detection

 

 

Firewall protection

 

 

Key management

 

 

Penetration testing

 

 

Routine risk and security assessments

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

Data Population Tool

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

Directory Server, Authentication, History Server

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

Quality of Service Reports

 

 

Recovery tier is **

 

 

Recovery time objective is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Offline Certification Authority

Description

Visa Inc (VI) has developed several products and services that have security requirements best satisfied using public key cryptography. In order to deploy public key cryptography, Visa has established itself as a Certification Authority (CA); that is, an entity trusted to issue and manage digital certificates.

Visa currently issues digital certificates that conform to two different standards, X.509 and EMV:

 

   

The EMV certificates issued by Visa are an integral part of the VSDC (Visa Smart Debit and Credit) service. All VSDC IPK (Issuer Public Key) certificates for Visa members are generated in this offline facility.

 

   

The ** certificates are used in conjunction with Visa applications and services such as Verified by Visa, EA Server and VOL E&E. ** . The online CAs ‘chain up’ to the offline CAs (these CA certificates are signed by the offline CAs). (Online CA service description in this Catalog can be referenced for details.)

The CA facility houses the Root CAs for both the Visa EMV and X.509 CA hierarchies and is operated as a high security facility in accordance with industry standards and best practices. This operation is subject to a third-party audit annually.

The certificate requests are submitted for processing at the offline CA facility by VE. VE staff is responsible for ensuring that these certificate requests only come from authorized requesters—Visa members (or their third-party processors). The requests must be transmitted via secure email from VE to the CA facility operated by VI for processing. The CA operations staff prepares the requests for signing and conducts the signing ceremony. After the certificate requests are signed by the Visa root keys, they are returned to VE staff via ** to be forwarded in a secure manner to the appropriate certificate requester. VE staff is also responsible for notifying the CA operations staff of any X. 509 certificates that need to be revoked.

Service Features

Features of this service include:

 

 

‘Vetting’ certificate requests received from VE staff and preparing ceremony documentation. Maintaining lists of approved VE submitters

 

 

Conducting ceremonies during which the Visa roots (and subordinate CAs) are used to sign the certificate requests

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

Maintaining the CA system software and hardware in compliance with industry best practices for secure operation of a CA facility as documented in Visa’s Certificate Processor Security Requirements

 

 

Keeping current documentation on all facets of the CA facility operation (certificate request procedures, operator procedures, facility access procedures, certificate policies and certificate practices statements, etc). This documentation is reviewed by third-party auditors during the annual reviews to ensure that it is complete and accurate

 

 

Maintaining accurate audit records (certificate requests, facility access records, change control records, etc.) in preparation for third-party audits

 

 

Training VE staff on what is required to ‘vet’ a certificate issuance or revocation request. Providing consultation to VE staff as needed when questions arise regarding appropriate procedure

 

 

Providing reports to VE staff on the number of X.509 certificates issued as well as certificates about to expire (three-month horizon)

 

 

Maintaining a business resumption plan, ensuring that CA configurations at disaster recovery site are kept current, conducting refresher training for disaster recovery staff and conducting annual disaster recovery tests

Service Support and Availability

Service Hours

 

 

Digital certificate processing ceremonies are scheduled to occur ** . Certificate request submission deadlines are as follows during US business days:

 

   

**

 

   

**

 

 

All requests are processed on a first come, first served basis. Any requests received after the deadline will be scheduled for the next available ceremony

 

 

Ceremony schedules may change depending upon request volume, holiday scheduling, etc. If it is necessary to change the schedule, VE will be notified in advance of the change

 

 

Emergency or unscheduled ceremonies can take place if business needs warrant and with proper authorization. These must be authorized by the appropriate VE approver as well as approved by the VI Certification Authority Manager. These will be accommodated on a best effort basis.

Service Support

 

 

CA operations staff (i.e., CS Control Desk and VSDC Control Desk staff) provides first level support to VE staff **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

VI technology development staff is available ** to provide technical assistance with CA hardware and software as needed

Maintenance

 

 

VI Technology Development staff perform maintenance as needed to ensure that CA hardware and software is kept current (software releases, certificate profiles, hardware upgrades, etc.). All maintenance is subject to strict change control

Information Security

 

 

The operation of the Visa offline CA service must be in compliance with the very stringent requirements documented in the Visa Certificate Processor Security Requirements document. Particular attention is paid to ensuring that the Root CAs are protected from any intentional or inadvertent tampering and that there is a documented chain of custody for the certificate requests throughout the processing cycle. Certificate Policy and Certificate Practices Statements describe the policies that apply to the operation of the CAs (and use of the digital certificates produced) and how the CA facility is operated to be in compliance

Business Impact Analysis

 

 

Business resumption plans are maintained for the offline CA service. CA system configurations and documentation at the disaster recovery sites are kept current and staff who are part of the offline CA disaster recovery teams receive refresher training annually. The recovery objective for both X.509 and VSDC CAs is ** . Disaster recovery tests are conducted annually for both X.509 and VSDC CAs and the recovery times are well within the stated objective

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Online Certification Authority

Description

Information technology maintenance and support activities for the Public Key Infrastructure used for Information Delivery (excludes corporate PKI). e.g. patch management, PMXs, BIA support, asset, licenses, vendor maintenance, consulting, etc.

Service Features

Features of this service include

 

 

Production monitoring

 

 

Change and problem management

 

 

Capacity planning and production tuning

 

 

Reporting

 

 

Version and capacity upgrades

 

 

Technical documentation

The service excludes:

 

 

Regional on-site key administration or procedures

 

 

Support for the Visa Root (aka offline PKI)

 

 

Enhancements and new functionality. Projects will be needed to fund development activities, plus any new support activities not planned for during the current planning cycle

Service Support and Availability

This section provides an overview of the service support environment. Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours

 

 

** (except scheduled maintenance window)

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Support

 

 

** regional support for global VisaNet systems, applications, databases, and networks, support for issues and escalation related to VisaNet outages

Maintenance

 

 

Currently **

Information Security

 

 

Access control

 

 

Prevention of unauthorized users

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Dispute Management System/Visa Image Transaction Research

Application (DMS/VITRA)

Description

This service enables Regions with a Dispute Management System (DMS) to utilize the Visa Image and Transaction Research Application (VITRA) through an Inovant created Application Programming Interface (API). The API allows for data retrieval from the VCRFS/VDAS database and eliminates the need for Members to rework and rescan historical dispute data into the DMS system/process especially when images and transactions are already available in Visa.

Service Features

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes an annual Business Resumption Plan rehearsal.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours – **

Service Support

 

 

Operational environment monitoring by the Processing Services staff

 

 

IGSS Help Desk

Maintenance

 

 

Maintenance support staff

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

Capacity planning

Information and Security

 

 

Prevention of unauthorized users

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

International Electronic Case Filing (IECF)

Description

The International Electronic Case Filing (IECF) solution provides Visa International and the Visa Regions with an automated means for exchanging and managing international arbitration and compliance transactions using VROL’s Real Time System Interface and the VROL application to interface between VROL and Regional Dispute Management Systems (RMDS). The IECF service is comprised of the support costs associated with the IECF solution.

Service Features

Despite the service tier described in the Business Impact Analysis section below, ** .

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours – **

Service Support

 

 

Operational environment monitoring by the Processing Services staff

 

 

IGSS Help Desk

Maintenance

 

 

Application and maintenance support staff

 

 

Capacity planning

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Information and Security

 

 

Prevention of unauthorized users

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Request for Copy/VisaNet Documentation Automation Service Offline

(RFC/VDAS Offline)

Description

Request for Copy/VisaNet Documentation Automation Service Offline (RFC/VDAS Offline) supports the documentation requirements for dispute resolution between Visa Members. The service facilitates the Transaction Receipt retrieval process as well as the Chargeback and Representment processes through the following components:

Service Features

Features of this service include:

 

 

Request for Copy Offline (RFC Offline) – mainframe processing support for VCRFS and the Mediation Workstation

 

 

VisaNet Documentation Automation Service Offline (VDAS Offline) – mainframe processing support for VDAS

 

 

Visa Image and Transaction Research Application (VITRA) – research transaction history support for all VCRFS and VDAS transactions stored in RFC/VDAS Offline

 

 

Mediation Workstation - dispute mediation support for copy requests

Despite the service tier described in the Business Impact Analysis section below, **

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Hours – **

Service Support

 

 

Operational environment monitoring by the Processing Services staff

 

 

IGSS Help Desk

Maintenance

 

 

Application and maintenance support staff

 

 

Capacity planning

Information and Security

 

 

Prevention of unauthorized users

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Visa Image Exchange Workstation Online (VIEW Online)

Description

VIEW Online supports the documentation requirements for dispute resolution between Members. The online service is a browser-based application that electronically processes exception transactions, comprised of two components:

 

 

Copy Request Manager (CRM): Provides participants with the ability to send and receive images of sales drafts, and to produce reports facilitating the request-for-copy process

 

 

Chargeback Documentation Manager (CDM): Provides participants the ability to scan, exchange, print document images and to produce reports facilitating the document exchange process

Service Features

Features of this service include:

 

 

Support of low volume participants who request and/or receive an average of less than 500 copy requests and chargebacks/representments per month

 

 

Client-server workstation

 

 

Inovant VIEW Online application software; connectivity to VisaNet and reporting

This service does not include:

 

 

Member or Region PC platform hardware and associated software

Despite the service tier described in the Business Impact Analysis section below, **.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours – **.

Service Support

 

 

Operational environment monitoring by the Processing Services staff

 

 

IGSS Help Desk

Maintenance

 

 

Application and maintenance support staff

 

 

Capacity planning

Information and Security

 

 

Prevention of unauthorized users

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Visa Image Exchange Workstation 3.1.1 (VIEW 3.1.1)

Description

The VIEW 3.1.1 service supports the documentation requirements for dispute resolution between Visa Members. It is a Windows-based service that interfaces directly with VisaNet. The VIEW workstation performs electronic processing of copy requests and fulfillments, and electronic exchange of chargeback and representment documentation between participating members. The VIEW 3.1.1 workstation has the following components:

 

 

Copy Request Manager (CRM): Provides participants with the ability to send and receive images of sales drafts, and to produce reports facilitating the request-for-copy process

 

 

Chargeback Documentation Manager (CDM): Provides participants the ability to scan, exchange, and print document images

Service Features

Features of this service include:

 

 

Support for low volume participants who request and/or receive an average of more than 500 copy requests and chargebacks/representments per month

 

 

Client-server workstation

 

 

Inovant VIEW Online application software; connectivity to VisaNet and reporting

This service does not include:

 

 

Member or Region PC platform hardware and associated software

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes an annual Business Resumption Plan rehearsal.


Visa Inc Catalog of Services

 

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours – **.

Service Support

 

 

Operational environment monitoring by the Processing Services staff

 

 

IGSS Help Desk

Maintenance

 

 

Application and maintenance support staff

 

 

Capacity planning

Information and Security

 

 

Prevention of unauthorized users

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Business Unit Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Visa Resolve Online © (VROL)

Description

Visa Resolve Online © (VROL) is an online, web-based service that enables Members to:

 

 

Retrieve transaction information online

 

 

Exchange information electronically instead of mailing paper documentation

 

 

Submit arbitration and compliance cases and receive rulings online

VROL is designed for easy Member implementation based on industry-standard Internet protocols (IP) and an intuitive user interface to facilitate staff training.

Service Features

Features of this service include:

 

 

Facilitation of resolution of disputes by providing tools, information, and electronic communication channels

 

 

Offering Issuers, Acquirers, and their processors access to information, tools, and forms

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes an annual Business Resumption Plan rehearsal.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.


Visa Inc Catalog of Services

 

Service Hours

**

Service Support

 

 

Operational environment monitoring

 

 

IGSS Help Desk

 

 

Production, Member Test, Development, and QA Environment support

Maintenance

 

 

BAU maintenance and support

 

 

Capacity planning

 

 

Ongoing performance monitoring and support

Information Security

 

 

** monitoring and intrusion detection

 

 

Prevention of unauthorized users

 

 

Firewall protection

 

 

Routine risk and security assessments

 

 

Penetration testing support

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Global Information Program – Access

Description

The Global Information Program – Access service provides analysis of VisaNet transaction data. By accessing large volumes of data with data mining tools, users can analyze payment service performance dynamics and trends. The Global Information Program – Access service leverages the Common Data Infrastructure (CDI) and Consolidated Master Log Services (CMLS), ** and **.

Service Features

Features of this service include:

 

 

VisaNet BASE I, BASE II, SMS, ATM and Verified by Visa transactions

 

 

A powerful and comprehensive reporting and analysis environment

 

 

Operational and management reports that employ the use of multiple metrics

 

 

On-line analytical processing (OLAP) using conventional relational databases (ROLAP) or multidimensional databases (MOLAP)

 

 

Ad-hoc query and data mining

 

 

Global payment service view

 

 

Narrowcast function for automatic delivery of queries through email

Despite the service tier described in the Business Impact Analysis section below, ** .

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Hours – **

Service Support

 

 

Information Product Support Staff

 

 

Operational environment monitoring by the Processing Services staff

Maintenance

 

 

Application and maintenance support staff

 

 

Capacity planning

Information Security

 

 

Prevention of unauthorized users

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

CDI Warehouse

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

Common Data Interface (CDI), Consolidated Master Log Services (CMLS)

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

CSI

 

 

Recovery tier is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

Global and Subscription Processing (CMLS)

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

Global Duplicate Transaction Identification (GDTID) Service

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

MicroStrategy Application Pool

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

ODS Pool

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Information Storage Service

Description

The Information Storage Service (ISS) is the function that underpins the Information Services data storage function. It is the foundation for which all Information Services are, and will be, delivered. ISS data includes the Summary Warehouse, the Detail Data Warehouse (aka Operational Data Store) and the VTRS data store. These data stores support shared and Region-specific business intelligence applications. Data in ISS includes summary data up to 36 months, and detail data (180 days relational and more than three years on non-relational data).

Service Features

Features of this service include:

 

 

Storage costs for global and local data storage:

 

   

Shared storage costs are allocated to Regions/VWS based on **

 

   

Regional specific storage costs are allocated based on **

Despite the service tier described in the Business Impact Analysis section below, ** .

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Hours – **

Service Support

 

 

Information Product Support Staff

 

 

Operational environment monitoring by the Processing Services staff

Maintenance

 

 

Application and maintenance support staff

 

 

Capacity planning

Information Security

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

ODS Pool

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Direct Feed – Visa Europe

Description

The Visa Europe Direct Feed provides a daily extraction and transfer of Visa Europe-acquired and/or issued transaction information to the Visa Europe Data Warehouse platform at the Regional Processing Center 1 (RPC1). Data is obtained from BASE I, SMS, BASE II, RSI, IARS, the Fraud master file, VIS Reference Tables and daily currency rates data captured at Inovant hosts (OCW, OCE, OCJ and RPC1). The service leverages the Common Data Infrastructure (CDI), Optimized Sales View (OSV), and Consolidated Master Log Services (CMLS), ** and **.

Service Features

Features of this service include:

 

 

Tailored content and delivery for the files identified below as of the Effective Date of the BSA

 

   

Data Warehouse Data Sourcing - Authorization Data

 

   

Data Warehouse Data Sourcing - VisaNet Clearing and Settlement/3.4.9.

VISOR Data Sourcing - Clearing & Settlement same feed

 

   

Data Warehouse Data Sourcing - IARS

 

   

Data Warehouse/VISOR Sourcing - Fraud Master File

 

   

Data Warehouse/VISOR Sourcing - Currency Rates

 

   

Data Warehouse Sourcing - Daily VIS Tables

 

   

Data Warehouse Sourcing - Bi Annual VIS Tables

 

   

VISOR Data Sourcing – Authorizations

 

   

VISOR Data Sourcing – Clearing & Settlement

 

   

VISOR - VIS Tables

 

   

AVAS File Delivery

 

   

Change Notification

 

   

ACT File Delivery

 

   

AHS File Delivery

 

 

Supports regional data analysis

 

 

Global payment service view

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Despite the service tier described in the Business Impact Analysis section below, **.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Support

 

 

Information Product Support Staff

Maintenance

 

 

Application and maintenance support staff

 

 

Peak season capacity planning

Information Security

 

 

Prevention of unauthorized users

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

Business Impact Analysis (CMLS Debit FTL, Credit from VIP)

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Transaction Research

Description

Transaction Research offers access to stored VisaNet transaction data (BASE I, BASEII, SMS and Verified by Visa). Members and internal Visa staff access Transaction Research either online or via MicroStrategy to perform research and other functions. Transaction research also supplies transaction data to Dispute Processing applications such as Visa Exceptions (VeX) and Visa Resolve Online © (VROL). Transaction Research leverages the Common Data Infrastructure (CDI), Optimized Sales View (OSV) and Consolidated Master Log Services (CMLS), ** and ** .

Transaction Research - Access service pricing includes only the access component; the storage component is priced as part of the Information Storage Service.

Service Features

Features of this service include:

 

 

Storage of summary data up to **, and detail data (** relational and more than ** on non-relational data).

 

 

Transaction detail data delivery for back office research through Visa Exceptions, Visa Resolve Online © and REDI

Despite the service tier described in the Business Impact Analysis section below, ** .

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Hours – **

Service Support

 

 

VisaNet Operations Help Desk – **

 

 

Inovant Service Support Help Desk – **

 

 

Operational environment monitoring by the Processing Services staff

Maintenance

 

 

Application and maintenance support staff

 

 

Peak season capacity planning

Information Security

 

 

Prevention of unauthorized users

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

Transaction Life Cycle (TLC)

 

 

Recovery tier is **

 

 

Recovery time objective is within **

 

 

A Service Recovery Plan is **

ViewDirect and DocumentDirect Report Viewing

 

 

Recovery tier is **

 

 

Recovery time objective is within **

 

 

A Service Recovery Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Visa Information Management Service (VIM)

Description

The Visa Information Management Service (VIM) is a consolidation of the VIM on-line web-based reporting environment and four batch processing platforms and databases; Commercial Central Data Repository Integration (CCDRi), and Enhanced Data Platform (EDP), and which together support commercial card growth worldwide.

The Commercial Central Data Repository Integration (CCDRi) platform supplies line item detail to Member clients for travel, entertainment and procurement expenses. This detailed information helps Member client companies to better control their expenses and assists the company in negotiating favorable prices for goods and services purchased from various merchants.

The VIM on-line web-based reporting environment is accessed through the internet via the VIM portal, and provides cardholder access to value-added commercial applications including Visa Information Source (VIS), VIM Mailbox, and Visa Subscription Management (VSM).

Service Features

The Visa Information Management Service includes:

 

   

Provides a data mining tool to clients with analytical capabilities of the merchants

 

 

CCDRi

 

   

Replaces the Enhanced Data Platform (EDP) with a flexible, reliable, more powerful, and accurate platform to process company travel and expense transactions

 

   

Matches merchant invoice data to the corresponding transaction records received from Issuers

 

   

Delivers TC50 wrapped XML files to Members containing invoice data from invoice data providers

 

   

Includes data quality checking and enrichments (e.g., airline, hotel, and car rental reservation information) to provide single point of reference data source for company travel expense records

 

   

Supports web based reporting

 

 

VIM On-line Reporting

 

   

Provides suite of reporting services to Members and their clients

 

   

Uploads Commercial card transactions and stores them for a ** period

 

   

Delivers the data via 100+ reports to Members and their clients

 

   

Calculates tax to be paid by the clients

 

   

Provides download capabilities via mailbox to clients’ GL and other backend applications

 

   

Allows Members and their clients to prepare and get approvals for expense reporting

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

In accordance with the service tier as described in the Business Impact Analysis section below, the VIM On-line Reporting service includes an annual Business Resumption Plan rehearsal.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours

 

 

**

Maintenance

 

 

Maintenance and support of the VIM applications **

 

 

Peak season capacity planning

Information Security

 

 

Prevention of unauthorized users

 

 

Firewall protection

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

Commercial Access – VIM Portal

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Commercial Infrastructure

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

Commercial Reporting

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

Commercial Reporting and Administration

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Visa Call Center Services (VCCS)

Description

VCCS is a suite of emergency travel assistance services for the Visa cardholder. Cardholders place a toll free or collect call that connects them to the Visa Customer Care Service Center (VCCS) where Visa customer service representatives are available to assist them.

Service Features

Lost/Stolen Card Reporting

 

 

Collect reports of lost/stolen cards, blocks accounts on Visa’s exception file where a full account number is available, and notifies the Member of all reports.

Emergency Card Replacement Service

 

 

Contact the Member for authorization of emergency card replacement

 

 

Provide cardholders with emergency replacement Visa cards

 

 

Provide stand-in provided by issuing Members

 

 

Provide a Global Distribution Network of Courier/Embossing Hubs and Product Replacement Centers (PRCs)

Emergency Cash Disbursement Service

 

 

Contact the Member for authorization of emergency cash disbursement

 

 

Provide cardholders with emergency cash

 

 

Provide stand-in emergency cash authorization within the guidelines provided by issuing Members

Exception File Update Service

 

 

Place an account number that requires special handling in the Exception File on behalf of the Member, i.e., VIP status or card blocking on the visa Exception File in instances when online access is not available to the Member

Cardholder Inquiry Service

 

 

Answer inquiries about Visa products and services

Emergency Service

 

 

Lost and stolen card reporting

 

 

Card and cash replacement

 

 

Exception file updates


Visa Inc Catalog of Services

 

Customer Information Services

 

 

Customer inquiries

 

 

Travel assistance

 

 

Auto rental insurance

Specialty Services

 

 

Law Enforcement Call Referral Assistance

 

 

AVAS Call Referral Assistance

Merchant Services

 

 

Merchant Direct Access Service (MDAS)

 

 

Merchant Assistant Service (MAS)

 

 

Automated Voice Authorization Service (AVAS)

For the following service features, despite the service tier described in the Business Impact Analysis section below, ** .

In accordance with the service tier as described in the Business Impact Analysis section below, the GCAS Service includes a Business Unit Recovery Plan.

Service Support and Availability

This section provides an overview of the service support environment. Individual Service Level Agreements (SLA) for these services should be referenced for service-specific performance objectives, support and reporting.

Core Language Support and Availability

 

 

** availability ** for the following core languages: **

Information Security

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Business Impact Analysis

GCAS

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Business Unit Recovery Plan is **

Specialty Services

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

Visa Travel Service Center VTSC

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Content Management Services

Description

The Visa Inc Global Rules Content Management Service supports development and distribution (in electronic format) of the Visa Inc Global Rules and Visa Europe Operating Regulations (as is done today).

Service Features

Features of this service include:

 

 

Support for authoring, content management, and delivery of the Global Rules

 

 

Provides access to tools (to the extent those tools are used today by Visa Europe staff) to facilitate creation, management and publication of Rules and Regulations

Note: We anticipate that the processes supporting rules and regulation publishing will remain constant and that VE staff will have access to information in a similar manner and timeframe (e.g., ability to view changing global rules for inclusion in VEOR). To the extent timeframes change, VI will comply with TTLA notification intervals.

Despite the service tier described in the Business Impact Analysis section below, ** .

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service hours – California business hours

Service Support

 

 

** regional support for global VisaNet systems, applications, databases, and networks

Information Security

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

Operating Regulations

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Business unit Restoration Plan **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Corporate Information

Description

The Corporate Information Service supports global Visa-enterprise activities, which collect and process Member address and transaction volume information, and generate fees based on reported operating certificate information. Specific activities supported include:

 

 

Processing and distribution of Interchange Directory (VID)

 

   

Visa

 

   

Plus

 

   

Interlink

 

 

Franchise Management Data Transfer and VIS information storage

Service Features

Visa Interchange Directory (VID):

 

 

Data entry of changes to Member contact information within the interchange directories

 

 

Formatting of Visa, PLUS, and Interlink directory information

 

 

Distribution of mainframe tapes to Members for Visa Directory only

 

 

1 st Level Support in addressing Member questions and issues relating to use or accuracy of the Interchange Directories

Despite the service tier described in the Business Impact Analysis section below, ** .

Visa Information System (VIS):

 

 

Processing and propagation of Member legal and licensing information data for Regions

 

   

Records of all legal and contractual agreement between Visa and Members

 

   

Support for the operational process to assigning and maintaining BIN numbers

 

   

Record of member participation in various Visa Products

 

   

Identify Visa contacts

In accordance with the service tier as described in the Business Impact Analysis section below, the Visa Information System service includes an annual Technical Recovery Plan.

Note: A project is underway to replace these systems RTN 810278

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

 

 

Service Hours – **

Service Support

 

 

** regional support for global VisaNet systems, applications, databases, and networks, support for issues and escalation related to VisaNet outages

Information Security

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

Sales Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

Visa Interchange Directory (VID)

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

Visa Information System (VIS)

 

 

Recovery tier is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

Recovery time objective is **

 

 

A Technical Recovery Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Corporate Network/Workstation Support

Description

The Corporate Network/Workstation Support provides Visa facilities 24x7 access to Visa’s central corporate network (managed by Inovant) from remote locations. See below a description of the features included in this service. Inovant keeps track of the service features each customer subscribes to for billing and support purposes.

Service Features

Features of this service include:

 

 

Server support includes ** Support provided on a best-effort basis only. ** support is excluded unless specifically named in the Service Level Agreement

 

 

**

 

 

E-Mail activities comprise all the aspects of internal and external e-mail communication coupled with the security of the service.

 

   

**

 

   

Internet Mail Gateway

 

   

Spam filters

 

   

E-Mail Anti-Virus

 

   

E-Mail Addresses

 

 

Global Directory Services is the method which integrates and publishes the user identities across Visa, for example ensuring users appear in the Human Resources system and the E-Mail Service with the same attributes (such as last name). It also creates accounts in numerous other systems. It is provided under the name of Global Directory Services and is effectively a series of interconnected databases, directories and systems controlled by policies and processes that form an Identity Management System

 

 

** for secure e-mail and file storage

 

 

The main links between VE and the rest of Visa are data and voice network components. The principle component being Network connection to the VI global backbone (INI) – carry’s Data and Voice to all VI provided services and to other Regions Network services – These services provide the foundations to support every aspect of network communication.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

   

WINS (Windows Internet Naming Service)

 

   

DNS (Domain Name System)

 

   

IP Address Management (assignment of address pools, etc)

 

 

No longer included in this service:

 

   

Licenses for Microsoft, Project, or Visio

 

   

Regional network consulting

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes Technical Recovery Plans.

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service hours – **

Service Support

** regional support for global VisaNet systems, applications, databases, and networks, support for issues and escalation related to VisaNet outages

Information Security

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Business Impact Analysis

Network connectivity

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Recovery Plan is **

E-mail

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Recovery Plan is **

Active Directory services

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Recovery Plan is **

Global Directory services

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Recovery Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Global Integrated Financial Solution (GIFS)

Description

Based on **, the GIFS solution is an integrated global financial management system, including General Ledger, Accounts Payable, Cash Management Purchasing, Fixed Asset Accounting, Self-Service Web Requisition (i-procurement), Self Service Web Expenses **, **, ** and interfaces into and out of the GIFS system. ** applications supported include: **, an imaging management system used to store all Purchase Orders, Invoices and Purchase Agreements.

The GIFS Application supports Integrated Financial Management of Visa business.

Service Features

Features of this service include:

 

 

Accounts Payable

 

 

Cash Management

 

 

Fixed Asset Accounting

 

 

General Ledger

 

 

Interface to Ariba

 

 

Interface to Cost Management System (CMS)

 

 

**

 

 

**

 

 

**

 

 

ADI

 

 

Purchasing

 

 

Self-Service Web Requisition

 

 

Self-Service Web Expenses

 

 

**

 

 

**

 

 

**

 

 

Capacity planning

 

 

Servers, network, and operating system support and maintenance

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes a Service Recovery Plan exercise

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Despite the service tier described in the Business Impact Analysis section below, **

Transition Considerations

 

 

VE will be sharing VI image for the transition period

 

 

VI will share plans to change instance in support of the new VI

 

 

VE may object to changes that materially jeopardize VE’s ability to operate

 

 

If necessary, VE and VI will consider alternatives; e.g., accelerating VE migration or creating a cloned image after 10/08

 

 

After 10/08 Visa Europe must comply with VI changes

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Support

 

 

Per existing SLA GIFS 2.0 dated 9/10/2001 and VFS GIFS 1.2 dated 11/29/2004

 

 

** when the GIFS system is brought down for maintenance

 

 

Customer queries answered during standard business hours (PT)

 

 

** on-call support for operation and application failures

Information Security

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Business Impact Analysis

GIFS (**)

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Recovery Plan is **

FileNet

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Global Member Billing Solution (GMBS)

Description

The Global Member Billing Solution (GMBS) is the mechanism by which Visa Regions bill their Members. Monthly invoices give a Member a unified picture of the Visa charges. These include charges for Issuer Authorizations, Clearing and Settlement, Interlink, Debit, POS, IARS and numerous other services. GMBS includes four distinct functions: Rating, Billing and Accounts Receivable (RBAR), GMBS Preprocessing, and GMBS Reporting.

The legacy Integrated Billing System was sunset in January 2006.

Service Features

Features of this service include:

 

 

GMBS Preprocessing: collects and formats data for all identified sources of billable transactions, validate records, detect errors, enrich records, perform calculations, store and aggregate billing records, deliver records to be rated and billed, along with delivering reportable information for reconciliation, error detection and reject processing to the GMBS reporting repository

 

 

GMBS RBAR: receives and uses billing data from the preprocessing system to apply flexible pricing. The RBAR application provides one standard invoice format, printable from the global system, and one standard archive method (i.e., Vista Plus) for regional use on a monthly basis or on-request for off-cycle billing. The billing application generates receivable collection (settlement file), calculates tax, generates accounting journal entries, and transfers files to General Ledger

 

 

GMBS Reporting: provides reporting necessary to complete the billing process on a monthly basis and provides reconciliation and audit capabilities to the billing process. In addition it supports billing inquiries and problem resolution from a data repository, containing ten-years of historical data

 

 

Regions can choose to receive a monthly invoice data feed directly from the GMBS System to the Regional Data Warehouses

 

 

Supports data feeds to and from CMLS

 

 

Business Resumption Plan (BRP) capabilities for RBAR are dependent on the CDI platform

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes a Service Restoration plan.


Visa Inc Catalog of Services

 

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service hours – ** during US business days

Service Support

 

 

** regional support for global VisaNet systems, applications, databases, and networks

Information Security

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Service Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Information Security

Description

The Information Security service secures data, applications, and infrastructure through the delivery of business driven, cost effective technologies and services. The service includes network security activities, platform access administration, vulnerability assessments, and regional customized services. Support for local regional networks and region-specific projects are excluded. This service applies to Visa Inc domains and those services specifically managed by request of Visa Europe

Service Features

Features of this service include:

 

 

Mainframe and open system access administration (excluding MVS5 performed by Visa Europe)

 

 

Network and host intrusion detection, logging, and response

 

 

Investigations and forensics

 

 

Open system security configuration and patch notification

 

 

Firewall rule set approvals

 

 

Security assessments and security requirement documents for global platforms

 

 

Modem line approvals and war-dialing

 

 

PC desktop email and file encryption software

 

 

Key control policy and security software training and guidance

 

 

Security new product testing, standards, and engineering

 

 

Gateway content filtering

 

 

Management Reporting

 

 

Support for Digital Certificate (PKI) environment

 

 

Support for the IDS and ** tools managed for Visa Europe

 

 

Annual mainframe cost center certification

In accordance with the service tier as described in the Business Impact Analysis section below, the service includes a Service Recovery plan (PKI, Access, intrusion detection monitoring and forensics).

Despite the service tier described in the Business Impact Analysis section below, **.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Support

 

 

** regional support for global VisaNet systems, applications, databases, and networks, support for issues and escalation related to VisaNet outages

Business Impact Analysis

Access, Intrusion Detection Monitoring and Forensics

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Business Unit Recovery Plan is **

PKI (Digital Certificates)

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Publishing Services

Description

The Publishing Service provides subscription management and order fulfillment of various Visa publications including Visa Inc Global Rules, Visa Europe Operating Regulations (to the extent they are supported today), VisaNet technical documentation, and user guides. It keeps track of publication requests and subscriptions for Visa staff and regions. The service provides fulfillments via CD ROM, and print where applicable.

Service Features

Publishing Services features include:

 

 

Publishing support for output to CD ROM, and web

 

 

Help desk support function for generic publication questions

 

 

Provides access to tools (to the extent those tools are used today by Visa Europe staff) to facilitate creation, management and publication of Rules and Regulations

 

 

Access to tools to support ordering manuals, entering subscriptions, management of reports, etc (to the extent POEMS provides such services to VE staff today) although these tools may change in the future

Note: We anticipate that the processes supporting rules and regulation publishing will remain constant and that VE staff will have access to information in a similar manner and timeframe (e.g., ability to view changing global rules for inclusion in VEOR). To the extent timeframes change, VI will comply with TTLA notification intervals.

Despite the service tier described in the Business Impact Analysis section below, the service does not include a Service Restoration Plan.


Visa Inc Catalog of Services

 

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Support

 

 

**

Information Security

 

 

Access control

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Treasury Services

Description

Visa Inc Treasury supports foreign exchange, funds transfers and cross systems reconciliation for the daily Base II systems International and Visa Commerce Settlement Services. Additionally, Treasury will provide Visa Europe (VE) with FX Services to provide daily FX rates for its regional clearing and settlement and support VE intra-regional currency trading.

Foreign Exchange & FX Services for Visa Europe:

Treasury provides Visa Inc systems (Base II) a daily foreign exchange rate file used for currency conversion clearing and settlement calculations. This rate file is also provided to all subscribing Members (via TC56) as well as to VIP & VDPS for authorization. Treasury will calculate the fx gains and losses arising from this activity and share these as agreed in the BSA with Visa Europe.

Once RC&S is implemented it will also receive this rate file for its clearing and settlement calculations. As part of the FX Service for VE, VE will provide intra-regional currency volumes to Visa Inc Treasury each business day. Visa Inc Treasury will trade these volumes in conjunction with the Base II systems volumes with the Visa Inc trading partners and provide Visa Europe with the currency amounts requested.

Settlement Funds Transfers & Liquidity Management:

Visa Inc support daily settlement funds transfer for Visa Europe members processing on the Base II system.

Once RC&S is live, VE Treasury will provide its Members with funds transfers for settlement. Treasury will continue to provide Visa Inc customers Treasury Settlement Operations services and will settle with VE as a Group Member. Visa Inc will maintain the master settlement position for VE Group Member (intra-regional) settlement funds transfer positions within the Base II International Settlement Service. International Settlement Service funds transfer fees are charged monthly. These fees will be passed to Visa Europe at cost and billed as a separate service (Settlement Bank Fees)


Visa Inc Catalog of Services

 

Cross Systems Reconciliation:

This reconciliation performed by Visa Inc Treasury provides centralized customer service to aid in timely problem identification, investigation, and communication for the ATM Format Conversion, Plus Gateway and MasterCard Gateway Services. Additionally, this area is called upon on occasion to facilitate financial closure for **.

Settlement Currencies

The parties agree to abide by the following for adding settlement currencies:

 

   

As at the date of this Schedule there are 17 [ settlement currencies ] .

 

   

Either Party may introduce a new [ settlement currency ] where:

 

   

there is an open and liquid market for the proposed currency and it is supported by the current VI currency trading bank agreement; and

 

   

the currency is not the currency of a country on the Office of Foreign Asset Control’s list of sanctioned countries.

 

   

The cost associated with introducing the new [ settlement currency ] shall be borne by the Party introducing the currency.

 

   

Recognizing that Visa may need to add settlement currencies that will not affect Europe’s RC&S system, Visa will retain the ability to add settlement currencies so long as interoperability implementation costs (i.e., adding a currency code to RC&S) are paid for by Visa.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Features

Features of this service include

Foreign Exchange and FX Services for Visa Europe

 

 

Daily transmission of a file containing the wholesale market or government mandated foreign exchange rates vs. USD and of cross rates, to RC&S that are also provided to VI Members

 

 

Daily notification to VE Treasury of Trading Rates obtained from the Trading Banks.

 

 

Calculation of foreign exchange settlement volumes required to settle intra-regional foreign exchange transactions in which a VE Member is a participant, once RC&S is implemented

 

 

Daily transfer to and from VE of intra-regional settlement volumes, once RC&S is implemented

 

 

If VE does not provide trading volumes timely, VI will trade with the trading banks based on estimated volumes for RC&S, a process called Trading on Estimates (TOE)

 

 

Calculation of revenues attributable to VE transactions and International Transactions

 

 

Transfer of VE share of FX revenue to VE on a monthly basis.

Settlement Funds Transfers and Liquidity Management

 

 

Balance all money transfer totals to the Visa Member settlement volumes reported by the VisaNet Settlement System (VSS) for International and Visa Commerce Settlement

 

 

Validate, approve, release, and transmit Settlement funds transfers

 

 

Provide float funding and manage associated costs for Visa multi-currency transactions

 

 

Provide and maintain sufficient liquidity resources for Settlement as required by Visa policy, settlement counterparties, lenders, credit rating agencies and government regulation

 

 

Provide liquidity for Visa Members that fail to pay settlement positions

 

 

Manage balances and reconcile Visa corporate and settlement bank accounts

 

 

Investigate and resolve with regional counterparts all Member settlement payment errors

 

 

Charge appropriate Member Late Settlement fees per Visa Operating Regulations or its successor

 

 

Verify and record standard Member settlement instructions for Visa Funds Transfers Entities

 

 

Treasury Operations also provides the following services:

 

   

Release of USD funds transfers by 10:00 AM Pacific Time, Monday-Friday including holidays

 

   

Release of multi-currency funds transfers by 9:00 AM Pacific Time, Monday-Friday including holidays

 

   

Activation of new or modified Member Settlement instructions within 30 days of official notification

 

   

Review and resolution of all funds transfer system exceptions, rejected items, and tolerance limit exceptions

 

   

Validation of float and corporate revenue amounts resulting from daily settlement

 

   

Reconciliation of all Member Settlement positions on value date


Visa Inc Catalog of Services

 

   

Daily preparation of Treasury Settlement Operations Flash Report

 

   

Daily distribution of Multi-currency and USD Outstanding Payables and Receivables Report by 4:00 PM Pacific Time, Monday-Friday except USD holidays

 

   

Monthly distribution of reports

 

   

Analysis and review for accuracy and completeness of all settlement-related bank statements within one week of receipt

 

   

Setup and maintenance of settlement funds transfer instructions for all settlement endpoints

Cross-systems Reconciliation

 

 

Ensure the integrity to Member/cardholders for ATM Format Conversion and Plus Gateway Service’s wayward transactions through analysis and manual yet controlled transaction processing via Edit Package and TRAQs

 

 

Maintain accurate financial reporting related to ATM Format Conversion and Plus Gateway Services (**)

 

 

In July 2007 reconciliation of the MasterCard/Cirrus Gateway will be added.

 

 

Provide a controlled and standardized process for Visa to make financial corrections to Members for processing/systems/setup problems via Edit Package

Systems and Processing

 

 

Support and maintenance for the Visa Funds Transfer System (VFTS) which provides the capability to facilitate funds transfers to complete International Settlement. It is the data of record for International Settlement Funds Transfer data, Member banking instructions, foreign exchange rates and currency trading volumes

 

 

Connectivity to Reuters

 

 

Support and maintenance for the Foreign Exchange Rate Information System (FERIS) platform which provides updated currency rates to VisaNet

 

 

Support and maintenance for the Treasury Rate Inquiry System (TRIS) application

 

 

Support and maintenance for the Settlement Account Management application (SAM) which enables adding or modifying Member funds transfer instructions for International Settlement

 

 

Support and maintenance for the Treasury Manager (TMAN) application which enables daily cash and portfolio management (investments, debt, and foreign exchange) as well as accurate reporting to the general ledger

 

 

Support for the Treasury Intranet Website

 

 

Support and maintenance for the Plus Gateway Reconciliation (GRS) application

 

 

Support and maintenance for the ATM Format Conversion Reconciliation (RECON) application

 

 

Support and maintenance for the Treasury Reconciliation System (RECs) application

 

 

Best effort support for the following 3rd party applications: **

In accordance with the service tier as described in the Business Impact Analysis section below, these services include Service Restoration Plans.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

The service excludes: (if applicable)

 

 

**

 

 

**

Service Support and Availability

This section provides an overview of the service support environment. The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours

Treasury Operations

 

 

**

 

 

**

Cross Systems Reconciliation*

 

 

**

 

 

**


*

Not applicable if major system problems create unusually high exception or suspense volumes. Best efforts will apply in these situations.

FX Services

 

 

Transmission of foreign exchange rate file, calculation and transfer of settlement volumes and calculation of revenue will be performed daily on all days except Saturdays, Sundays, Christmas Day, New Year’s Day and in some cases, US Memorial Day

Service Support

Treasury Operations

 

 

Treasury Operations provides uninterrupted coverage for Treasury business purposes to all Visa staff and Members every weekday during local (PT) business hours. Additionally, mobile phone coverage is in effect on a 24/7 basis for emergency contact purposes

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Cross-systems Reconciliation

 

 

Business support provided by CSR staff

 

 

Email via the RECON mailbox is acknowledged daily **

 

 

CSR staff utilize various Visa (e.g. TLC, Edit Package, Infoman, VTRS, Document Direct, GL, Tman) tools to perform this service

 

 

Specific VisaNet transactional knowledge support provided by Inovant IGSS, CAS and VIP staff

FX Services

 

 

Business support provided by VI Treasury staff

 

 

VI Treasury staff available during normal business hours on all days except those listed in the Service Hours section above

 

 

Technical support provided by VI Technical (Inovant) staff

Systems and Processing

 

 

** regional support of global VisaNet systems, applications, databases, and networks, support for issues and escalation related to VisaNet outages

 

 

** on-call support for operation and application failures

Maintenance

Treasury Operations

The following Treasury systems are maintained and upgraded on an ongoing basis:

 

 

Visa Funds Transfer System (VFTS)

 

 

Treasury Reconciliation System (tREC$)

 

 

Settlement Account Management System (SAM)

 

 

JPMorgan Chase Insight

 

 

Bank of America WANDA

 

 

Bank of America BAMTRAC

 

 

Foreign Exchange Rate Information System (FERIS)

 

 

Treasury Manager (tMAN)

FX Services

 

 

Maintenance support provided

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Information Security

Treasury Operations

 

 

Data Security access permissions for the above systems are maintained and monitored on an ongoing basis

Cross-systems Reconciliation

ATM Format Conversion

 

   

There is an information Steward and an Information Custodian

 

   

There is a Systems Steward and a System Custodian

 

   

CSR have read/write ability for CISC RBPM

 

   

Limited regional staff have read only access CICS RBSI

Plus Gateway

 

   

There is an information Steward and an Information Custodian

 

   

There is a Systems Steward and a System Custodian

 

   

CSR have read/write ability for CISC RBPM

 

   

Limited regional staff have read only access CICS RBSI

Edit Package

CSR staff have authority (granted by Inovant) to enter and release financial transactions via Edit Package from Bins ** and a new one to go live in January 2007. It is still under investigation if a new Bin will be required for the new MasterCard/Cirrus Gateway Reconciliation.

FX Services

 

 

Foreign exchange rate file transmission, and transfer of settlement volumes and revenue amounts, if any, will be conducted in a secure environment including:

 

   

firewall protection

 

   

prevention of unauthorized users

 

   

intrusion detection

Systems and Processing

 

 

Access Control

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

Intrusion detection

 

 

Secure authentication and data encryption (as required)

 

 

Regular vulnerability assessments

Business Impact Analysis

FERIS

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

Settlement Account Manager

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

Treasury Manager

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

Treasury Reconciliation Wires

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

Visa Funds Transfer System

 

 

Recovery tier is **

 

 

Recovery time objective is **

 

 

A Technical Restoration Plan is **

Treasury Operations

 

 

Treasury BIA documents may be referenced subject to revisions

Cross-systems Reconciliation

 

 

Inovant BIA for Plus Gateway Reconciliation and Inovant BIA for ATM Format Conversion Reconciliation files may be referenced subject to revisions

FX Services

 

 

Recovery plan provided for daily rate setting through multiple BRP sites and for settlement volume transfers through multiple BRP sites and Trading on Estimates process

 

 

Recovery time Tier **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Membership Systems/Member Information Products

Description

This service offers support for the Membership Systems (VIS, Profiler). Product management, production and delivery of the global Member Directories – Visa Interchange Directory (VID) and Plus Directory are also provided.

Visa Inc will manage the assignment of Member BINs and VIS, as an SRI service, will be the system of record. In the future, VIS may pass the transformation criteria and be declassified. Visa Europe will continue to have read access to BINs via VIS and the ability to request specific unassigned BINs, as is the practice today.

Service Features

Features of this service include:

 

 

Global membership business support – cross border licensing, membership issues

 

 

System data integrity (internal audit) and query support

 

 

System data transfers

 

 

VIS Enhancements, Data Security & Systems Support

 

 

Limited ad hoc reporting consistent with current capabilities

 

 

Sales Analysis Systems Maintenance, Enhancements and Data analysis

 

 

Business support to international BIN Licensing, general Numeric Administration and Systems

 

 

Global Membership Information Policy

 

 

Representation on numeric ID/BIN standards to the International standards committee (ISO)

 

 

Product implementation support related to membership and numeric id processes

 

 

Visa and Plus Interchange Directories and Publication

 

 

Subscription management for the global Member Directories

 

 

Member Directory systems enhancements and systems support

VI offers business best practices with respect to global BIN/number ID management, cross border licensing, global policy, new product and service implementation and downstream impact assessment.


Visa Inc Catalog of Services

 

Service Support and Availability

The Service Level Agreement (SLA) for this service should be referenced for service-specific performance objectives, support and reporting.

Service Hours

 

 

**

Service Support

 

 

Provided by VI staff

Maintenance

 

 

**

Information Security

 

 

**

Business Impact Analysis

 

 

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Commercial Solutions Platform Development & Enhancements

Description

Provide enhancement management and coordination of global commercial product platforms, including large corporate, multi-national, small business and invoice based products. Specifically,

 

   

Define new features and enhancements to existing products to increase the success of Visa Commercial products globally

 

   

Create effective programs to support global requirements of commercial card users

 

   

Manage technical and systems aspects of commercial products suite

The actual deliverables covered by this service will change from year to year in line with the business priorities for the enterprise and as projects are completed and replaced by others.

Service Features

Features of this service include:

 

 

An annual planning meeting to discuss business priorities for the up-coming year and to agree the deliverables for the service.

 

 

Interim planning/review meetings to monitor deliverables

 

 

As Commercial Products typically have a greater need for global consistency in delivery because of the nature of the transactions, the end customers or their geographic coverage, this service will provide the coordination activities necessary between VI and VE to be able to offer programs competitive with those of MasterCard and American Express and lead the effort to jointly define a global strategy for Commercial Programs.

 

 

Hosted conferences. The following global events are currently hosted for Members or Corporate services users:

 

   

Government Services Conference

 

   

Commercial Council

 

   

Multi-National Forum

VE staff, Members and customers can attend.

 

 

Multi-National Program Operational Support:

 

   

Coordination of global RFP responses

 

   

Key data consolidation and tracking versus competitors (bid status, acceptance, etc)

 

   

Member and/or Corporate customer support


Visa Inc Catalog of Services

 

   

Recruitment of new Members to ensure appropriate geographic coverage

 

 

Large Corporate / Government services create and enhance products for the medium, large, and government segments such as Visa Purchasing, Visa Corporate, Visa Distribution, Visa Payroll and other commercial prepaid cards. Services include

 

   

Development of business cases, ROI tools, and commercial profitability studies

 

   

New enhancement and feature development, including for niche opportunities (e.g. meeting cards)

 

   

Negotiation of alliances with key partners (e.g. **) to facilitate card usage

 

 

Small Business product development including:

 

   

New product extension definition such as Premium products

 

   

Global card enhancements and discount programs

 

   

Member toolkits and support for credit risk underwriting

 

   

Enhancements to reporting services available

 

 

Non-cardable B2B services provide

 

   

New product development activities for large-dollar, invoice-based payment segments

 

   

Develop global requirements, drive product development and provide support for sell-in and implementation

 

 

B2B Acceptance activities

 

   

Provide materials and toolkits to promote the extension of Visa acceptance to B2B merchants, such as ‘cost of payment’ studies

 

   

Identify key industries and target merchants

 

 

Awareness building activities for Visa’s global commercial activities i.e.,

 

   

Sector PR, Global Cash Management Survey, sponsorship of global conferences (EuroFinance, ACTE, Int’l Payments, SIBOS), research white papers

 

   

Internal communications and training materials

 

 

Assess market needs and translate into business requirements to create an informed roadmap for VIM in terms of services and functions to meet ever expanding client needs and increase the value proposition of Visa products

The service excludes:

 

   

Consulting and Member sales support

Service Support and Availability

Service Hours

 

 

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Service Support

 

 

Provided by VI staff

Maintenance

 

 

Not Applicable

Information Security

 

 

Not Applicable

Business Impact Analysis

 

 

Not Applicable


Visa Inc Catalog of Services

 

Consumer Product Platform & Acceptance Development & Enhancement

Description

This service will provide for enhancement management of the global consumer product platforms which drive the majority of Visa’s consumer business. These platforms include Visa, Visa Electron, Plus, prepaid, and Original Credits. It will also include new segment development activities where global coordination will improve the competitiveness of Visa products.

Product platform enhancement management functions consist of developing new payment ideas, conducting research to validate market potential for new ideas, marrying new technologies with consumer needs to create successful platforms from which Members and customers can develop end-user products, developing branding and implementation materials to support roll-out, monitoring usage in the market place and planning enhancements to expand the success and profitability of Visa products, and developing trade secrets to share with partners and members to enhance their success.

The actual deliverables covered by this service will change from year to year in line with the business priorities for the enterprise and as projects are completed and are replaced by others.

Service Features

Features of this service include:

 

 

An annual planning meeting to discuss business priorities for the up-coming year and to agree the deliverables for the service.

 

 

Interim planning/review meetings to monitor deliverables

 

 

Global coordination of enhancements to the above listed platform rules or technical services. Examples of deliverables are coordination of rule changes, system changes and development of all necessary documentation for

 

   

Visa Product Extensions

 

   

Product Definition at Account Range

 

   

Mandatory Minimum Issuer Limits

 

   

Cross-enterprise interchange rates

 

   

Original Credit pre-authorization message and new business application identifier

 

   

Prepaid Load Network Service

 

   

Prepaid Balance Return and Partial Authorization


Visa Inc Catalog of Services

 

 

Global coordination of new international merchant acceptance policies, with accompanying Member documentation

 

   

MCC and Floor Limit Changes

 

   

VbV enhancements and/or rule changes

 

   

Cash Disbursement policies

 

   

Customer Activated Terminals

 

   

Small ticket rules

 

   

Controversial Cross-Border Transaction Policy

 

   

DCC (POS and ATM)

 

 

Management of operational aspects of the platforms or global programs including:

 

   

International Airline Program and GDS policies

 

   

OC Blocked BIN List creation and distribution

 

   

Card Recovery Bulletin

 

 

Coordination of development of new business segments identified as global opportunities or where there is a high degree of international coordination necessary, e.g. money transfer, transit, quick service restaurants

 

   

Agreeing approaches, developing segment specific rules or materials as appropriate, sharing research (e.g. consumer attitudes or regulatory practices in a given country), coordinating pre-launch testing and/or issue management

 

 

New card security features development and testing

 

 

 

2 nd Generation security element

 

 

Global PR, Conference / tradeshow presence, demo development

 

   

Technology showcase demos including contactless and mobile payment demos, smart posters etc available for use at internal and external conferences

 

 

Hosted conferences. The following global events are currently hosted for Members, Merchants or Vendors:

 

   

Debit and Prepaid

 

   

Global Hotel Merchants

 

   

Global Airline Merchants

 

   

Global Processor Forum

VE will be able to invite Members and Merchants to these conferences.

 

 

Best practice sharing

 

   

Access to shareable information and case studies around credit (acquisition, usage, retention strategies, private label conversion, installment credit etc), debit (case studies, country and program profiles), prepaid (case studies, segment analyses, document templates and workshop materials)

 

   

Access to staff for explanation or clarification of any best practice materials

 

 

Global statistics service

 

   

Publication of global consumer and merchant related statistics on a periodic basis (subject to constraints on data that can be shared)

 

   

Ad hoc requests (subject to constraints on data that can be shared)

The service excludes:

 

   

Consulting, Member sales support


Visa Inc Catalog of Services

 

   

Activities related to the V PAY product so long as they are managed by Visa Europe

Service Support and Availability

Service Hours

 

 

**

Service Support

 

 

Provided by VI or VI designated third party

Maintenance

 

 

Not Applicable

Information Security

 

 

Not Applicable

Business Impact Analysis

 

 

Not Applicable

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Global Technology Platform Development & Enhancement

Description

Design, build and support components of technology platforms identified as requiring global interoperability (for example, chip, contactless, mobile) for implementation by Issuers, Acquirers, merchants and vendors. Key activities include:

 

   

Research and development of technology strategies, requirements, platform architectures, and standards for emerging technologies used in Visa products and services

 

   

Coordinate technical standards and specifications inside and outside Visa to promote efficient market acceptance of Visa products, ensure global interoperability, increase economies of scale and decrease implementation cost for members

 

   

Develop and manage global technology relationships with businesses in the bankcard industry including (i) evaluating business offerings for potential Visa Member opportunities, and (ii) building partnerships with strategic product technology providers

The actual deliverables covered by this service will change from year to year in line with the business priorities for the enterprise and as projects are completed and replaced by others or new specifications and tools are developed.

Service Features

Features of this service include:

 

 

An annual planning meeting to discuss business priorities for the up-coming year and to agree the deliverables for the service.

 

 

Interim planning/review meetings to monitor deliverables

 

 

Innovation activities focused on potential new, globally interoperable technology (security, authentication, contactless, mobile). This could include the following:

 

 

 

Definition and development of the mobile payment platform components to be available for Member and 3 rd party testing (over the air personalization, alerts, phone based “wallet”)

 

   

Development of mobile solutions for remote payments, including top-up

 

   

Development of mobile P2P architectures and components

 

   

Exploration of one-time passcode concepts and battery powered cards including the specification of minimum required standards for operation within a Visa environment

 

   

Development of concepts for identifying merchants in good standing through high assurance certificates


Visa Inc Catalog of Services

 

 

Updates to specifications to enable globally interoperable implementation of new features and functions, e.g. VIS, CPA contactless, VS3, 3DSecure

 

 

Definition of system enhancements for global features e.g.,

 

   

Contactless indicator

 

 

Development of the minimum set of business rules and operating regulations for new global technology features, including branding approaches. May include:

 

   

Rules for international liability changes

 

   

Cross-enterprise interchange

 

   

Minimum requirements for contactless non-card form factors

 

 

Updates to documentation as necessary:

 

   

Member Implementation Guides

 

   

Acquirer

 

   

Issuer for VSDC, CPA and Contactless

 

   

Visa GlobalPlatform

 

   

Service Activation Guides

 

   

VSDC System Technical Manual

 

 

Management of operational aspects of the technology platforms:

 

   

Testing and approval services for chip card products and terminals (including development of test plans, tools and scripts and management of external labs, publication of approved product lists) for the following payment services:

 

   

Visa Smart Debit Credit (VSDC)

 

   

Visa GlobalPlatform

 

   

Vendor developed Visa VSDC payment applets

 

   

Visa Contactless Payment

 

   

Testing & approval services for 3D Secure Payment

 

   

Access Control Services

 

   

Merchant Plug-in

 

   

Establishment of Renewal Policies for approved products

 

   

Operation of Chip Operating Regulation Waiver Process

 

   

Global chip issues / problem management

 

 

Management of tools to support Member implementations and global interoperability.

 

   

Acquirer Device Validation Tool

 

   

VSDC Personalization Assistant

 

   

Regional Validation Tool

 

   

VIS to CPA Card Migration Tool

 

   

Third-party Supplied Tools

Includes updates, documentation, testing, interface with 3 rd parties and technical support to VE

 

 

Design, develop, test, and distribute global applications that are used on chip cards and acceptance devices:

 

   

VSDC card application

 

   

VS3

 

   

VisaSmart POS

 

 

Support for implementation and deployment of new applets/applications developed in the above item


Visa Inc Catalog of Services

 

 

Work with vendors to ensure both early prototype and broad availability of production-level product at commercially viable price points (cards and acceptance devices)

 

 

Manage communications with global vendors

 

 

Access to staff for basic technical questions and support, vendor liaison, coordination of Visa readiness (staff, system, support, product availability) and basic technical assistance for pilots and roll-out of new features

The service excludes: (if applicable)

 

 

Liaison with and participation on external standards groups (covered by the License)

 

 

Technology related developments for V PAY

 

 

Technical support for any VE-specific features or work

Service Support and Availability

Service Hours

 

 

**

Service Support

 

 

Provided by VI or VI designated third party

Maintenance

 

 

Not Applicable

Information Security

 

 

Not Applicable

Business Impact Analysis

 

 

Not Applicable

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Premium Program Enhancements & Benefits

Description

Visa Inc negotiates, sets up and maintains a number of enhancement features and cardholder benefits for the Visa Platinum, Visa Signature and Visa Infinite products on a global basis. This service will provide Visa Europe access to all of these features and benefits. Pricing will be adjusted annually to reflect the planned package for the following year.

Service Features

Features of this service include:

At present the following features and benefits are provided. From time to time Visa Inc may withdraw certain services or add others. Visa Europe’s requirements will be incorporated into the planning process.

 

   

Weissman On-line Travel Web-site (or equivalent)

 

   

Ticket Exchange ticket global service

 

   

Bi-annual merchant offers program including supporting collateral materials

 

   

Cardholder access events

 

   

Visa Infinite Offers web-site (searchable database accessed via Region or Member web-site) which will include uploading of offers sourced by VI (in English only), maintenance and hosting of website

Potential new features:

 

   

**

 

   

**

 

   

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Additional services available with costs

Visa Europe may request additional features, merchants added to the program or other unique offers tailored for European cardholders

Customization or additional requests for feature/functionality for the Visa Infinite Offers website (e.g. translation and uploading of globally sourced content, VE-specific Look, Tone & Feel, Member specific versions etc.)

Service Support and Availability

Service Hours

 

 

**

Service Support

 

 

Service levels provided by 3rd parties are negotiated as part of the contract and will be provided to VE once contracts are finalized.

Maintenance

 

 

Not Applicable

Information Security

 

 

All information on the offers web-site is public information

Business Impact Analysis

 

 

Not Applicable

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


ATM Locator Service

Description

Visa offers the ATM Locator Service to provide cardholders with a convenient and comprehensive listing of ATM locations worldwide. The Visa global ATM network offers worldwide cash access to more than 1.4 billion Visa and Plus Program Cardholders at over one million ATMs in over 170 countries.

The ATM Locator Update System is an easy-to-use web-based system available to members via VOL as a database management tool to update ATM locations and information, such as hours of operation, location description, airport ATM, etc.

ATM locations are displayed on Visa ATM Locators which are accessed via the internet and/or visa.com. Visa maintains eight worldwide ATM Locators.

Service Features

Features of this service include:

 

   

On-line ATM locator – cardholder facing service accessible through the internet includes ability to search by country and city name, by airport, specific address or special features such as wheelchair accessible, surcharge free, etc.

 

   

ATM Locator Update System is an easy-to-use web-based system available to Members as a database management tool used to update ATM locations and information, such as hours of operation, location description, etc. The system offers real-time access to individual ATM records, as well as a batch function for reviewing and updating entire files. Key features of the system include:

 

   

Web interface with online help and step-by-step instructions

 

   

Real-time access to ATM data with the ability to modify, delete and add ATM information from a desktop computer

 

   

Online uploading and downloading of batch files to add, delete or update multiple ATM records

 

   

Downloadable reports to track ATM modifications


Visa Inc Catalog of Services

 

   

Data Cleanup Report that allows the identification of potentially inaccurate ATM location data

 

   

Controls to ensure data security and authorized access to ATM data

 

   

User’s manual available on the home page of the ATM Locator Update System

Note: Use of data will be consistent with privacy practice pursuant to the relevant BSA section.

Service Support and Availability

Service Hours

 

 

Online ATM Locator: ** available via internet to public

 

 

ATM Locator Update System: ** available via VOL to members and VE

Service Support

 

 

Members and VE: Customer service support is available **; issues are investigated with a resolve timeline plan communicated; urgent support can be communicated to **

 

 

Cardholders: Customer service support is available **

Maintenance

 

 

Regularly performed system maintenance is conducted during non-business pacific coast time

Information Security

 

 

Access to security of ATM data is through VOL and BID information. No one can access the ATM Locator Update System without access to VOL. VOL provides the Update System with user’s name, BID information. User can only access their BID’s ATM data. Monitoring of system and locators are in place to detect inappropriate activity

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Business Impact Analysis

 

 

Databases are stored for disaster recovery – **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Global Intranet Applications*

*=subject to access control/legal guidance

Description

VE subscribes to 40+ global intranet applications and websites provided by VI (subject to access control/legal limitations).

Service Features

Features of this service include:

The global intranet sites are provided on a dedicated intranet server located in London. Visa Europe is able to link to relevant global websites and integrate the sites into their local intranet.

The sites that VE currently links to:

 

  1. Global Directory – provides a single repository to search for contact as well as responsibility information for Visa staff worldwide.

 

  2. Visa Interchange Directory (VID) - contains key back office contact information for inter-Member correspondence and communication worldwide. The data includes telephone numbers (toll free and direct), fax numbers, e-mail, and mailing addresses organized in seven major sections.

 

  3. Organization Charts - Dynamic organizational hierarchy for all of Visa and Inovant staff, automatically updated daily through the directory services database linking in to contact information. (Organization charts for Asia Pacific, CEMEA, and Visa Europe are in PowerPoint and are updated monthly.)

 

  4. Corporate Key Controls and VE Procedures - Global information security policies and standards for Visa International and the Visa regions along with the appropriate regional procedures.

 

  5. Global Calendar - provides a single centralized location for all staff worldwide to view the different common meetings, events, and holidays.

 

  6. Best Practices Center - collects and distributes proven best practice and program materials. The goal of this site is to build upon the experiences and insights of the organization as a whole. With relevant and effective practices and programs, Visa and its members can continue to increase volume and profitability in issuance, acceptance, and usage.

 

  7. Consumer Platform Search - a single reference point for all Visa documentation and specifications related to chip and new technologies.

 

  8. Global Resource Center - Provides information to Visa staff on the financial services industry, Visa’s constituents, and current and emerging competitors.

 

  9. VIS/SA Access Request Form - Request for access and reports from the VIS / SA mainframe system.

 

  10. Voices – A quarterly online e-zine with a global perspective about the Visa business, technology, and staff.

 

  11.

Webforms – updates master directory - This webform is available for the automatic update general employee contact information. Because the information comes from a single repository, changes submitted through this form are automatically included on Visa


Visa Inc Catalog of Services

 

 

InSite, Human Resources, and Microsoft mail directories. In addition, this information will also be included in the Visa Telephone Directory for distribution.

 

  12. No Source Users - This system, named No Source Users (“NSU”), hosts information on all non-employee personnel throughout Visa and Inovant. Non-employee includes consultant, contractor, temporary and other personnel not in the HR systems.

 

  13. End-to-End Documentation - End-to-End (E2E) Documentation enables Visa staff worldwide to identify the CORE and Config routing parameters needed to accomplish a desired business result. “End-to-End” means the documentation provides information about each member processing setting, covering information needed when entering data into CORE and Config through their downstream impacts to Visa transaction processing systems.

 

  14. Common Controls Framework - The Framework is a set of enterprise-wide policies adopted to support functions that are fundamental to the integrity of the Visa brand and the interoperability supporting its global acceptance.

 

  15. Consumer Products Platforms (CPP) - Information about CPP’s ongoing efforts and commitment to empowering consumers around the world, both today and for the future. Includes reference materials for use by those who work in or with the Consumer Product Platforms group, as well as by those simply looking to gain a better understanding of Visa’s consumer product initiatives and activities.

 

  16. Risk Assessment – tools to help Visa decision-makers evaluate the risks of every decision and weigh them against the business benefits, before determining a course of action.

 

  17. System’s Table Administration - used to deliver service outlines, user documentation, calendars, statistical information, and FAQs pertaining to the services STA supports. STA supports production and VCMS CORE globals generation, MVV, production and VCMS Config data processing and extract data set creation, CRB, STV, and encryption key management.

Additional global intranet sites available to VE:

 

  1. Visa Inc.

 

  2. Ask Management

 

  3. Power of Visa

 

  4. Domain Names

 

  5. Global Media Brief

 

  6. Time Converter

 

  7. Innovation at Visa

 

  8. Global Sponsorships & Partnerships

 

  9. Olympic Websites (Scene in …)

 

  10. Phishing and online fraud

 

  11. Acceptance Relations

 

  12. Executive Briefing Center

 

  13. Emergency Management

 

  14. Risk Management Insurance

 

  15. Marketing Partnerships Infosite

 

  16. Global Interoperability

 

  17. EndPoint Access

 

  18. International Operating Regulations

 

  19. TRIS – currency converter


Visa Inc Catalog of Services

 

  20. Data Center Tour Policy

 

  21. Peak Season Stats

 

  22. Verified by Visa

 

  23. Commercial Solutions

 

  24. eCommerce

 

  25. Strategic Ventures

 

  26. Config Forms

 

  27. Finance Statistics

 

  28. GIFS

 

  29. Internal Audit

 

  30. ISO

 

  31. Confidential Reporting

It is acknowledged that for many of the Intranet Applications, service features are delivered through non Intranet channels (e.g. e-mail delivery of analysis and reports from the Global Media Brief and Global Resource Center) – where these exist today, they will continue to be provided.

The service excludes:

 

 

Network access

Service Support and Availability

Service Hours

 

 

**

 

 

** support for platform & certain applications requiring extended support (to be agreed)

Service Support

 

 

Provided by VI staff

Maintenance

 

 

VI provides required ongoing maintenance updates to global applications

Information Security

 

 

InSite servers hosted on platform that meets Key Control standards

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Business Impact Analysis

 

 

Refer to InSite Business Resumption Plan


Visa Inc Catalog of Services

 

Advertising Usage Fee Administration

Description

Administration of payments related to usage of VI-produced advertising (i.e., talent and residuals, music royalties) within EU territories by VE.

Service Features

Features of this service include:

 

 

Administration of contractually-required advertising-related fees to appropriate parties

 

 

Documentation of payment to VE

 

 

Business support and contractual negotiations

 

 

Obtain upfront quotations for VE for commercials where VE expressed interest at the time of negotiation

The service excludes:

 

 

Certification of media airing

Dependencies and Support

 

 

VE provides VI with certified records of commercial exposure dates and/or other relevant data as specified in commercial production contract

 

 

VI staff available **

 

 

Technical support provided by agency of record as appropriate

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Hilton Global Partnership

Description

Visa Inc negotiates, develops, and manages partnership for the above named program. Visa Inc also performs industry research and program communication. Terms of the program are consistent with the existing Visa International and Visa Europe Hilton partnership plans and commitments **.

Program Features

Product

 

 

Consumer co-brand programs outside the US to be Visa branded

 

 

First rights of consideration for other Visa products and technology applications

 

 

Reasonable commercial efforts to participate in folio data activities

 

 

Commercially reasonable efforts to adopt Visa commercial products and solutions

Consumer Marketing

 

 

Develop and provide Visa exclusive offers

 

 

Promote partnership and offers directly to Hilton Honors database

 

 

Reasonable efforts to provide Visa cardholders with offers in specific source markets to support inbound travel to Visa strategic markets

 

 

Provide offers for Visa enhancement programs (Infinite Privileges, Platinum Club, Visa Business)

Preference

 

 

Visa signage to be displayed at Hilton properties (parameters of program still to be agreed)

 

 

Visa brand to be displayed at Hilton owned online point of sale environments

 

 

Visa prompting at central and local call centers

Reporting

 

 

Hilton to provide reporting regarding Visa branded offer programs

 

 

Hilton to provide Visa market share data across all international markets

Dependencies and Support

 

 

The success of any partnership program is dependent on the commitment from and collaboration with the contracted parties

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

 

Support is provided by VI staff ** and as appropriate coordinated with partner’s staff

 

 

Annual plans will need to be joint developed by Visa Inc and Visa Europe to ensure that partnership commitments are fulfilled

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Marriott Global Partnership

Description

Visa Inc negotiates, develops, and manages partnership for the above named program. Visa Inc also performs industry research and program communication. Terms of the program are consistent with the existing Visa International and Visa Europe Marriott partnership plans and commitments ** .

Program Features

Product

 

 

Consumer co-brand programs outside the US to be Visa branded

 

 

Work in good faith to create and implement a solution that will provide enhanced data

 

 

Commercially reasonable efforts to adopt new product and payment concepts with Visa

Consumer Marketing

 

 

Develop and provide Visa exclusive offers

 

 

Promote partnership and offers directly to Marriott Rewards database

 

 

Provide offers for Visa enhancement programs (Infinite Privileges, Platinum Club, Visa Business)

Preference

 

 

Visa signage to be displayed at Marriott properties

 

 

Visa brand to be displayed first on the payment card drop down list in each of Marriott’s primary non-US corporate managed websites

 

 

Visa prompting at central and local call centers

Reporting

 

 

Marriott to provide reporting regarding Visa branded offer programs

 

 

Marriott to provide Visa market share data across at least 50 hotels

Exclusivity

 

 

**

 

 

**

 

 

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Dependencies and Support

 

 

The success of any partnership program is dependent on the commitment from and collaboration with the contracted parties

 

 

Support is provided by VI staff ** and as appropriate coordinated with partner’s staff

 

 

Annual plans will need to be joint developed by Visa Inc and Visa Europe to ensure that partnership commitments are fulfilled

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Disney Alliance

Description

Visa Inc negotiates, develops, and manages partnership for the above named program. Visa Inc also performs industry research and program communication. Terms of the program are consistent with the existing Visa International and Visa Europe Disney plans and commitments.

Program Features

Brand

 

 

Payment category exclusivity

 

 

Visa signage at all POS locations (parks, hotels, stores, online)

 

 

Exclusive partnership designation and use of jointly developed composite logo

Product

 

 

Global consumer co-brand programs to be Visa branded

 

 

Corporate cards to be Visa branded

 

 

First rights for other commercial products and payment cards

 

 

Verified by Visa implementation

Promotional

 

 

Exclusive promotional partner in category for all Disney owned and operated businesses (theme parks & resorts, films, home entertainment, consumer products, theatrical productions)

 

 

Exclusive promotional rights with Disney characters

Reporting

 

 

Visa charge volume at theme parks, resorts, stores, theatrical productions

Hospitality

 

 

Annual allocation of tickets to Walt Disney World, Disneyland Resort, Disneyland Resort Paris, Hong Kong Disneyland

 

 

Annual allocation of Walt Disney World Resort Vacation packages

 

 

Annual allocation of Disney Cruise Line vacation packages

 

 

Corporate membership to Club 33

 

 

Employee discounts on theme park tickets

 

 

VIP services for Visa executives, board members, and executives at Visa member banks


Visa Inc Catalog of Services

 

Dependencies and Support

 

 

The success of any partnership program is dependent on the commitment from and collaboration with the contracted parties

 

 

Support is provided by VI staff ** and as appropriate coordinated with partner’s staff

 

 

Annual plans will need to be joint developed by Visa Inc and Visa Europe to ensure that partnership commitments are fulfilled

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Inc Catalog of Services

 

Domain Name and External Web Site Hosting Service

Description

VI manages the registration, renewal and hosting of licensor and licensed domain names for VE as described in the Trademark and Technology License Agreement (TTLA). This domain name registration, and renewal and hosting service is mandatory for all Visa domain names under the conditions of the TTLA. The registration and renewal of licensor and licensed domain names is independent of the following service description and will continue to be provided by Visa Inc as an obligation of the TTLA regardless of the term of the hosting services described below. For non-

VI manages the domain name hosting and website hosting platform for VE Visa.com websites. Website hosting has two parts: 1) hosting and operations management for web pages on a live, production web environment and 2) the pre-production TeamSite web environment.

www.Visaeurope.com.

www.Visaeurope.at

www.visaeurope.es

www.visa.com.tr

www.visa.be – coming soon

www.visa.no – member site

www.visa.pl

www.visa.se – transitional page

www.visaeurope.ch

www.visa-slo.com

www.visa.nl

www.visa.de

www.visaitalia.com – coming soon

www.visa.gr

 

 

Europe plans more country sites in 07

Service Features

Features of the Domain Name Service include:

 

 

Domain name hosting

 

 

Domain name availability search

 

 

Domain name registration

 


Visa Inc Catalog of Services

 

 

Domain name renewal

 

 

Domain name transfers

 

 

VE monthly domain name registration report

 

 

Notification of upcoming domain renewals

 

 

Domain name hosting

The Domain Name Service excludes:

 

 

Domain availability monitoring

 

 

Negotiation of domain name purchase by domain name brokers


Visa Inc Catalog of Services

 

Features of the Website Hosting Service include:

 

 

Maintaining the production and staging environments for Visa.com web sites

 

 

Providing content and technical consultation to content owners and their agents

 

 

Overseeing the operations and technology vendors

 

 

Providing website counsel on technology, design, usability and other web topics

 

 

Authorizing content publication, scheduling and managing content installation

 

 

7x24 site and application monitoring for availability

 

 

Annual security review to identify potential information security issues

 

 

Annual privacy review to identify inconsistencies between policy and practices

 

 

Access to Visa.com applications that can be incorporated into country or regional websites, such as currency converter, press release tool, ‘get-a-card’ bank listing, etc

 

 

Access to online survey development and deployment tool (up to one survey per month)

Specific deliverables include:

 

   

Daily content launches

 

   

New application security scans

 

   

Application integration support

 

   

Standard web log reporting

 

   

Standard search engine functionality

 

   

Ongoing platform maintenance and management

 

   

Identification of key new project deliverables

 

   

Consultation on new web projects

 

   

Web site monitoring services

 

   

On request web quality checking

 

   

Development and maintenance of global web standards

 

   

Annual privacy report

 

   

Annual security assessment report

The Website Hosting Service excludes:

 

 

Vendor fees for new application integration or new website set-up

 

 

Fees associated with required website or application changes due to new or upgraded platform technologies

 

 

Content review and approvals

 

 

Web development

 

 

Direct database updates

 

 

Budget reconciliation on behalf of other vendors

 

 

Content translations

 

 

Remediation of web site security issues

 

 

Security code review


Visa Inc Catalog of Services

 

Service Support and Availability

Service Hours

 

**

Content Launches*

**

 


* Excluding US Holidays

Service Support

 

Provided by VI, vendor staff and designated third party

Maintenance

 

Platform maintained through scheduled upgrades, software patches and other activities necessary to run a 24x7 system

 

Maintenance of scanning tool is managed by vendor

 

Domain name database reviewed annually by VI staff for accuracy

Information Security

 

Production and staging web environments and applications hosted on platform meet Key Control standards

Business Impact Analysis

 

The Business Resumption Plan for Visa.com is to re-route the visa.com domain to a contingency page which provides standard Visa.com information

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Europe Service Catalogue

 

Part B – Europe Services

The catalog includes four sections:

 

  V. Introduction

 

  VI. Service category definition

 

  VII. Service listing

 

  VIII. Service descriptions

V. Introduction

 

  This document describes the services that will be provided by Visa Europe to Visa Inc. Pricing for the services are documented in the Price Sheet under the BSA

 

  Visa Europe is responsible for providing the services and features listed in this document. If a service feature was inadvertently missed in creating this catalog and Visa Inc is using that feature, Visa Europe will continue to provide that feature as part of the service. Visa Europe is not obligated to provide features not used by Visa Inc as of the Effective Date of the BSA. Visa Europe is obligated to continue to provide services not described in this catalog per the unanticipated services section of the BSA.

 

  Visa Europe will deliver the services with proper care per the BSA including creating and maintaining program documentation.

 

  For specific service support and availability, reference the individual Service Level Agreement (see schedule to the BSA) where available. Should the content of the SLAs be inconsistent with the support and availability descriptions in the Catalog, SLAs terms will prevail

VI. Service categories

 

   

To support interoperability, a list of services are defined as “Services Required for Interoperability” or SRI

 

   

Services outside of SRI are Optional.

 

   

Professional services that are performed and priced on a case by case are defined as “Professional Services”

 

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VII. Service Listing by Category

 

Category

  

Service

   Service
Classification
Corporate Systems       S - SRI
O – Optional
P – Professional
Services
   Shared Fibre connectivity between Paddington and Basingstoke (DWDM Link) and Brocade shared SAN fabric switch. This allows CEMEA to operate their SAN and their replicated SAN in RPC1. Included with this service is the common email gateway and connector services    O
   Internet gateway    O
   AV Maintenance - projectors, plasma screens    O
   Shared PABX with VE and CEMEA. Telephony is a purchased service from VE    O
To be transitioned out of VE    Travellers Cheques - Hosting only    O
   Hospitality Suite - Hosting only    O
   Event Management System - Hosting only    O
   EU InSite access for facilities management    O
   EU Insite access to InPact Change Control System    O
Product & Marketing      
   Global event delivery – e.g. sponsorship events & Tradeshows    P
   V PAY product management    N/A
  

Multi national consultancy on local market considerations

   P
Corporate Communications      
   Manage PR for properties which are in Visa Europe e.g. sponsorships / trade shows    P
Facilities Management      
   Provision of Office space & Data Hall space to CEMEA (RPC1 & SSQ) & Travellers Cheques    O
   Archives    O

 

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Visa Europe Service Catalogue

 

Category

  

Service

   Service
Classification
   Gym    O
   Travel implant    O
Corporate Security      
   Provision to Visa Inc, of the VE part of the global Crisis Management process (see Description below)    O
   Provision, to CEMEA, of the VE Crisis Management process, for London centric incidents (see Description below)    O
   Provision, to CEMEA, of the VE work area recovery process & capabilities, for London centric incidents (see Description below)    O
Production systems      
   Visa Money Transfer    O
   Visa Authorisations    SRI
   Regional clearing and Settlement    SRI
Business School      
   Bank Card Business School and Certificate programmes offered on a cost per seat basis – as per current arrangements    O

 

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VIII. Service Descriptions

Contents:

 

•        Provision to CEMEA of SAN Fabric sharing, Fibre and connectivity (DWDM) to RPC1

   8

Provision to CEMEA of an Internet gateway

   9

Provision to CEMEA of Audio Visual Support and Maintenance

   10

Provision to CEMEA of Telephony Services

   11

Hosting of Travellers Cheque databases for VI

   12

Access to Hospitality Suite for CEMEA

   13

Hosting of Event Management system data for CEMEA

   14

Access to VE InSite Facilities Management for CEMEA

   15

Access to VE InSite Change Control System, (Inpact), for CEMEA

   16

Provision to Visa Inc. of the Global Event Delivery

   18

Multi-national Consultancy on Local Markets

   19

Provision to Visa Inc. of the Sponsorship Event

   21

 

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Provision of Office space & Data Hall Space to CEMEA (RPC1 & SSQ)

   24

Provision to Visa Inc, of the VE part of the Global Crisis Management Process

   27

Provision, to CEMEA, of the VE Crisis Management process, for London centric incidents

   28

Provision, to CEMEA, of the VE work area recovery process & capabilities, for London centric incidents

   29

Visa Money Transfer (VMT)

   31

Provision to VISA inc – Visa Authorisations

   34

Provision to VISA inc – Regional Clearing and Settlement

   35

Business School - Global education Programmes for Bank Card Managers

   37

 

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(a) Corporate Systems

Overview

Corporate Systems

Content

 

Severity Levels

Services

 

Provision to CEMEA of SAN Fabric sharing, Fibre, and connectivity, (DWDM), to RPC1.

 

Provision to CEMEA of an Internet Gateway

 

Provision to CEMEA of Audio Visual maintenance and support

 

Provision to CEMEA of Telephony services

 

Hosting of SQL Travellers Cheque databases for VI

 

Access to Hospitality Suite system for CEMEA

 

Hosting of SQL Event Management database for CEMEA

 

Access to EU Insite Facilities Management Services for CEMEA

 

Access to EU Insite Change Control System, (InPact) for CEMEA

 

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Severity Levels

 

  Severity 1 - Major impact.

 

Indicators:   DWDM link unavailable.
Description:   Both the originator and the Assignee of a severity 1 problem must provide immediate resource commitment 24 hours, 7 days a week until the problem is resolved.

Severity 1 problems must be updated twice daily until resolved. An executive summary must be written and distributed by the problem owner, (normally the senior manager responsible for the system/service) A post-mortem will be conducted for each severity 1 problem

 

  ALL others

 

Indicators:   Any other problem affecting users or support personnel
Description:   All other problems will be worked upon diligently and updates must be provided upon request.

 

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Provision to CEMEA of SAN Fabric sharing, Fibre and connectivity

(DWDM) to RPC1

Description

CEMEA own and manage their SANs in SSQ and RPC1 but the SAN Fabric is owned by VE and shared with CEMEA. The Network link, (DWDM), to CEMEA’s SAN in RPC1 is owned by VE.

Service Features

The SAN fabric allows CEMEA to manage their SAN infrastructure and the link to RPC1 allows CEMEA to replicate their SAN in real time.

Included with this service is the common e-mail gateway and connector service. This a bridge that allows the Visa Europe and CEMEA e-mail system to communicate with the Visa Inc e-mail system

Service Support and Availability

Service hours **

 

Severity 1    Response time    **
   Time to fix    **
All others    Response time    **
   Time to fix    **

Service Support

 

 

Provided by VE staff and backed off relevant third party suppliers

 

 

Support is available in **. Outside of these hours, vendor support is available (currently with ** recovery) but this does not constitute a formal support commitment on behalf of VE.

Maintenance

 

 

Provided by VE

Information Security

 

 

N/A

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


Visa Europe Service Catalogue

 

Business Impact Analysis

 

 

None for VE

 

 

Without the SAN Fabric CEMEA would have no access to any of their corporate data held on their SAN and without the DWDM link, CEMEA would not have their SAN data replicated.

 

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Provision to CEMEA of an Internet gateway

Description

VE own the gateway which allows staff to access the Internet

Service Features

Full Internet access for authorized CEMEA staff.

Service Support and Availability

Service hours **

 

Severity 1:    Response time    **
   Time to fix    **
All others:    Response time    **
   Time to fix    **

Service Support

 

 

Provided by VE staff and backed off relevant third party suppliers

 

 

Support is available in **

Maintenance

 

 

Provided by VE

Information Security

 

 

N/A

Business Impact Analysis

 

 

None for VE

 

 

CEMEA unable to access to the Internet.

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Europe Service Catalogue

 

Provision to CEMEA of Audio Visual Support and Maintenance

Description

Within SSQ, VE own the Audio Visual infrastructure in meeting rooms and the general area Plasma screens

Service Features

Audio Visual infrastructure and Plasma screens are provided by VE to the CEMEA floors in SSQ.

Service Support and Availability

Service hours **

 

Severity 1:    Response time    **
   Time to fix    **
All others:    Response time    **
   Time to fix    **

Service Support

 

 

Provided by VE staff and backed off relevant third party suppliers

 

 

Support is available in **

Maintenance

 

 

Provided by VE

Information Security

 

 

N/A

 

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142

  

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Europe Service Catalogue

 

Business Impact Analysis

 

 

None for VE

 

 

Inability to utilize AV in CEMEA meeting rooms nor Plasma screens in open areas..

 

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Visa Europe Service Catalogue

 

Provision to CEMEA of Telephony Services

Description

VE own the PABX telephone system and all the associated telephony hardware and software

Service Features

A full PABX telephone service is provided by VE to CEMEA.

Service Support and Availability

Service hours **

 

Severity 1:    Response time    **
   Time to fix    **
All others:    Response time    **
   Time to fix    **

Service Support

 

 

Provided by VE staff and backed off relevant third party suppliers

 

 

Support is available in **. Outside of these hours, vendor support is available (currently with ** recovery) but this does not constitute a formal support commitment on behalf of VE.

Maintenance

 

 

Provided by VE

Information Security

 

 

N/A

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Europe Service Catalogue

 

Business Impact Analysis

 

 

None for VE

 

 

CEMEA unable to make/receive telephone calls.

 

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Visa Europe Service Catalogue

 

Hosting of Travellers Cheque databases for VI

Description

VE provides the VI Travellers Cheque department a hosting service for the Travellers Cheque department’s six SQL server databases. The databases support two Travellers Cheque Department applications called Topcat and Watchdog. The databases share space in a VE owned server housed in the UK.

Service Features

VE will provide a hosting service for the Travellers Cheque databases.

Service Support and Availability

Service hours **

 

Severity 1:    Response time    **
   Time to fix    **
All others:    Response time    **
   Time to fix    **

Service Support

 

   

Provided by VE staff for all matters relating to accessing the TC databases: e.g. hardware / operating system / computer room facilities / network. VE staff will support the TC staff and the external vendor in trouble shooting or fixing issues that require both parties to collaborate on.

• Support is available in **

Maintenance

• N/A

Information Security

• N/A

 

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Europe Service Catalogue

 

Business Impact Analysis

 

 

None for VE

 

 

Inability to operate VI Travellers Cheque systems

 

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Visa Europe Service Catalogue

 

Access to Hospitality Suite for CEMEA

Description

VE operates a meeting room booking system called Hospitality suite. This system covers all meeting rooms within SSQ, including CEMEA meeting rooms.

Service Features

CEMEA staff book meeting rooms using the VE Hospitality Suite system

Service Support and Availability

Service hours **

 

Severity 1:    Response time    **
   Time to fix    **
All others:    Response time    **
   Time to fix    **

Service Support

 

 

Provided by VE staff and backed off relevant third party suppliers

 

 

Support is available in **

Maintenance

 

 

Provided by VE

Information Security

 

 

N/A

Business Impact Analysis

 

 

None for VE

 

 

CEMEA unable to book meeting rooms

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Europe Service Catalogue

 

Hosting of Event Management system data for CEMEA

Description

VE operates an Event Management System whereby events / courses run by external vendors and / or In-house events run by Visa can be booked by members and staff.

Service Features

VE hosts two CEMEA SQL databases for their Event Management system.

Service Support and Availability

Service hours **

 

Severity 1:    Response time    **
   Time to fix    **
All others:    Response time    **
   Time to fix    **

Service Support

 

 

Provided by VE staff and backed off relevant third party suppliers

 

 

Support is available in **

Maintenance

 

 

Provided by VE

Information Security

 

 

N/A

Business Impact Analysis

 

 

None for VE

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Europe Service Catalogue

 

 

CEMEA unable to book external / internal events / courses

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


Visa Europe Service Catalogue

 

Access to VE InSite Facilities Management for CEMEA

Description

VE operates a web site where staff can obtain information and report faults as they relate to the building facilities in SSQ.

Service Features

CEMEA staff use VE InSite service for SSQ related facilities management.

Service Support and Availability

Service hours **

 

Severity 1:    Response time    **
   Time to fix    **
All others:    Response time    **
   Time to fix    **

Service Support

 

 

Provided by VE staff and backed off relevant third party suppliers

 

 

Support is available in **

Maintenance

 

 

Provided by VE

Information Security

 

 

N/A

Business Impact Analysis

 

 

None for VE

 

 

CEMEA unable to log SSQ facilities faults

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Europe Service Catalogue

 

Access to VE InSite Change Control System, (Inpact), for CEMEA

Description

VE operates a Change Control system where staff must enter changes that might affect VE’s corporate IT enterprise.

Service Features

CEMEA staff use VE InSite Change Control system for changes that may impact or occur in VE’s corporate physical or logical space.

Service Support and Availability

Service hours **

 

Severity 1:    Response time    **
   Time to fix    **
All others:    Response time    **
   Time to fix    **

Service Support

 

 

Provided by VE staff

 

 

Support is available in **

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Europe Service Catalogue

 

Maintenance

 

 

Provided by VE

Information Security

 

 

N/A

Business Impact Analysis

 

 

For VE there would be a lack of visability of any changes effected by CEMEA that may impact VE

 

 

CEMEA unable to log changes.

 

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  (b) Product & Marketing – Global Event Delivery

 

  (c) Global Event Delivery

Overview

Global event delivery services

Content

Visa Europe staff would provide resource to Visa Inc for the delivery of Global Events hosted in the Visa Europe Region e.g. London 2012 Olympic Games.

 

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Provision to Visa Inc. of the Global Event Delivery

Description

Global sponsorship contracts, managed by Visa Inc. incur both obligations and opportunities that need to be delivered. To do this effectively strong relationships need to be developed with multiple organizations and businesses. This typically means operating in the same time zone and understanding the local culture.

Service Features

Visa Inc would continue to provide funding for all activities addressing a Global requirement (not to be confused with what Visa Europe may choose to do in activation), whilst Visa Europe would provide Staff to deliver against objectives set by Visa Inc. Resource would be charged at a blended rate (Band B) per day, with the number of people and days being negotiated. Activities would potentially include:

 

 

Project and budget management

 

 

Day to Day management of relationships

 

   

Organising committees

 

   

Co-sponsors

 

   

Business partners

 

   

Suppliers

 

 

Establishing technical infrastructures

 

 

Sourcing and managing property requirements

 

 

Logistic planning and delivery

 

 

Security

 

 

Ticket distribution and management

 

 

Sourcing and Training staff for events

Service Support and Availability

Service Hours (e.g.)

 

 

As per local practice

Service Support

 

 

By agreement

 

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Maintenance

 

 

N/A

Information Security

 

 

Visa business rules to apply

Business Impact Analysis

 

 

Increased costs to Visa Inc

 

 

Inefficient delivery of events

 

 

Fragmentation between Visa Inc and Visa Europe

 

 

Confusion of relationship owners

 

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Visa Europe Service Catalogue

 

Multi-national Consultancy on Local Markets

Description

Providing multi-national corporations with consultancy services relating to the issuance and acceptance of Visa cards across the Visa Europe territory. Please note this is not linked to the Multi-national programme commitments outlined in the TTLA (as defined under “Global Programs).

Service Features

Access to European expertise and resource involving:

 

 

Supporting sales process, including onsite client visits

 

 

Ongoing support post sales

 

 

Provision of applicable market consultancy and expertise

Service Support and Availability

Service Hours (e.g.)

 

 

As per local practice

Service Support

 

 

By agreement

Maintenance

 

 

N/A

Information Security

 

 

Visa business rules to apply

 

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Business Impact Analysis

 

 

Proposition to Visa Inc multi-national customers would lack in depth European expertise.

 

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  (d) Corporate Communications – Provision for a sponsorship event

Overview

Global event delivery services

Content

Visa Europe staff would provide resources and effort in two activities:

 

   

Pre-sponsorship event (up to 24 months to event)

 

   

Onsite during event

 

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Provision to Visa Inc. of the Sponsorship Event

Description

Global sponsorship contracts, managed by Visa Inc. incur both obligations and opportunities that need to be delivered. To do this effectively strong relationships need to be developed with multiple organizations and businesses. This typically means operating in the same time zone and understanding the local culture.

Service Features

Visa Inc would continue to provide funding for all activities addressing a Global requirement (not to be confused with what Visa Europe may choose to do in activation), whilst Visa Europe would provide Staff to deliver against objectives set by Visa Inc. Resource would be charged at a blended rate (Band B) per day, with the number of people and days being negotiated.

Activities would be split into the following categories:

VOI

 

 

Recce and secure accommodation for winners

 

 

Site visit and confirm activities/restaurants

 

 

Assess and approve security for all programme aspects

 

 

Organise transportation – transfers and within the programme

 

 

Produce clothing/bags for children and parents

 

 

Provision of translators

 

 

Recce and secure venue for global media event

 

 

Provide logistics and production for global event

 

 

Source catering

 

 

Arrange for production and display of artwork

 

 

Produce medals

 

 

Produce postcards

 

 

Arrange for local artist participation

 

 

Manned desk

Online Championships or similar

 

 

Recce and secure accommodation for winners

 

 

Site visit and confirm activities/restaurants

 

 

Assess and approve security for all programme aspects

 

 

Provision of translators

 

 

Organise transportation – transfers and within the programme

 

 

Recce and secure venue for global final/media event

 

 

Source media partners

 

 

Produce branded clothing for competitors

 

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Liaise with technology provider for finals event computers

 

 

Provide logistics and production for global event

 

 

Source MCs for the event

VORC

 

 

Site visit and assess for media events

 

 

Produce all necessary onsite branded materials for events

Media Materials

 

 

Production of all media materials in both English and local language

Onsite

PR Agency Costs

 

 

Onsite Copywriter

 

 

Videography crew (x 3)

 

 

Onsite VOI programme manager (plus cover in place of regional staff?)

 

 

Onsite press office agency support – 5 people

 

 

Onsite press office VE support – 5 people

 

 

T&E for all press office staff (10 people)

 

 

Pre Opening Ceremony Media Party

 

 

Opening of VORC

 

 

Non-VE Team Visa/Gold Medal programme events

 

 

VOI

 

 

Visa Online Championships or other

 

 

Team Visa Party

 

 

OCOG/other events with media participation

 

 

Visa Paralympic Games Hall of Fame

 

 

Audio video monitoring press coverage

 

 

Purchase newspapers for daily monitoring

 

 

Crisis Management

 

 

Snow/Sun Day

 

 

Recce and secure venue

 

 

Source catering

 

 

Logistics and production

 

 

Translators

Service Support and Availability

Service Hours (e.g.)

 

 

As per local practice

Service Support

 

 

By agreement

 

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Maintenance

 

 

N/A

Information Security

 

 

Visa business rules to apply

Business Impact Analysis

 

 

Increased costs to Visa Inc

 

 

Inefficient delivery of events

 

 

Fragmentation between Visa Inc and Visa Europe

 

 

Confusion of relationship owners

 

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  (e) Facilities

Overview

Facilities services include the provision of serviced accommodation within the Sheldon Square and RPC1 Facilities. The provision of office space will be provided under a sub-lease and associated services agreement. The following services will be available under the BSA.

Content

Services not included in Sub-lease:

 

 

Off site Archives

 

 

Gym and sports activities

 

 

Travel scheme function

 

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Provision of Office space & Data Hall Space to CEMEA (RPC1 & SSQ)

Description

VE supplies CEMEA with 1.5 floors of office space in SSQ, 1 desk in RPC1 and floor space in RPC1 Data Hall and access to the common parts In addition VE supplies core services (lifts, etc) and shared services (canteen, postroom, reception etc). The provision of this service will be provided under a sub-lease and associated services agreement. The following related services will not be included in the sub lease and associated services agreement and will be available under the BSA and this service description:

Service Features

 

 

Off site Archives

 

 

Gym and sports activities - VE allocates part of management fee of implant supplier, also provides room on -2

 

 

Travel scheme function – VE allocates part of management fee of implant supplier

 

 

RPC1 – 1 Desk : cost of desk space (as previously discussed) £**

 

 

RPC1 Data Hall space - facility cost associated with storing CEMEA’s SAN (Storage Area Network) ie. hot standby servers should the Paddington SAN fall over – Data Hall Costs (cost of occupying the space) £**

The service excludes the following items – these items will be covered under the sub lease and associated services agreement:

 

 

Rent (cost of occupying the building), Rates (property taxes and council rates) and Estate Insurance and charges (VE negotiates and manages relationships on behalf of tenants) includes:

 

   

CEMEA lab

 

   

CEMEA build room

 

   

computer room (share)

 

   

CEMEA VBS meeting room

 

   

CEMEA VBS syndicate room

 

   

Video conference (share)

 

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**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


Visa Europe Service Catalogue

 

 

Office Moves (VE provide resources to enable desk moves, new furniture and office builds)

 

 

Building maintenance (core, shared and office areas) (VE provides resources to maintain core services – includes management of Utilities)

 

 

Health & Safety –provision of a compliant building

 

 

Reception and Switchboard – (Includes temp cover and uniforms)

 

 

Canteen (includes hospitality)

 

 

Catering (vending and water coolers)

 

 

Cleaning

 

 

Storage

 

 

Print room

 

 

Mailroom facility (includes post room, delivery, couriers (UPS), stationary and reprographics) Management fee allocated on pro-rata basis.

 

 

Building Security - At SSq we provide building security. If we were to treat CEMEA areas as we do other tenants (landlord responsibilities) then we would/do provide them with their area security i.e., access passes door control etc plus out-of-office security sweeps. Security provision around sponsored events. The security provision around sponsored events is something that has not been addressed. An example would be the upcoming Rugby World Cup, this is a Global sponsorship arrangement managed out of VWS/VI but with a heavy regional input both in terms of logistics and participation. From a security perspective we as the host region take the lead but rely heavily on VI Security in terms of resource and in some parts funding. It is still unclear how this will be managed in the future.

Service Support and Availability

Service Hours (e.g)

 

 

**

 

 

** support for facilities and provision of out of hours resources for hospitality and office moves

Service Support

 

 

Provided by VE staff and suppliers on behalf of VE

Maintenance

 

 

Cost of maintaining building fabric included in building services fee (time & materials)

Information Security

 

 

n/a

Business Impact Analysis

 

 

Without the provision of a safe and operational facility CEMEA would be unable to enter the building thereby accruing costs for alternative premises.

 

Atlas – Visa Confidential

   165   

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


Visa Europe Service Catalogue

 

  (f) Corporate Security

Overview

Corporate Security

Content

 

 

Provision to Visa Inc, of the VE part of the global Crisis Management process

 

 

Provision, to CEMEA, of the VE Crisis Management process, for London centric incidents

 

 

Provision, to CEMEA, of the VE work area recovery process & capabilities, for London centric incidents

 

Atlas – Visa Confidential

   166   


Visa Europe Service Catalogue

 

Provision to Visa Inc, of the VE part of the Global Crisis Management Process

Description

There is a global Crisis Management process, to which we are bound. In the event of an incident starting in VE we would be required to instigate this process with Visa Inc, providing information as appropriate, and managing actions to mitigate the impacts.

Service Features

Escalation to global Crisis Management facilitator any incident that has a major impact (as per Global Crisis Management policy).

Service Support and Availability

Service Hours (e.g)

 

 

**

Service Support

 

 

Provided by VE staff

Maintenance

 

 

None by VE

Information Security

 

 

N/A

Business Impact Analysis

 

 

In ability for rest of world to become ware of a major incident in a timely & controlled manner.

 

Atlas – Visa Confidential

   167   

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


Visa Europe Service Catalogue

 

Provision, to CEMEA, of the VE Crisis Management process, for London centric incidents

Description

There is a VE regional Crisis Management process. If an incident should affect Paddington then it would make sense to combine the responses to the incident, manage the impacts together and ensure commonality of communications.

Service Features

Membership of the VE Crisis Management process for Paddington based incidents. Excludes all other CEMEA of Visa Inc locations.

Service Support and Availability

Service Hours (e.g)

 

 

**

Service Support

 

 

Provided by VE staff

Maintenance

 

 

Appropriate exercising & maintenance activities to ensure the process & capabilities would operate effectively in time of incident.

Information Security

 

 

N/A

Business Impact Analysis

 

 

For CEMEA, inability for to manage an incident effectively

 

 

Potential disparity between VE & CEMEA response.

 

 

Potential disparity between VE & CEMEA communications

 

Atlas – Visa Confidential

   168   

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


Visa Europe Service Catalogue

 

Provision, to CEMEA, of the VE work area recovery process & capabilities, for London centric incidents

Description

In the event of an incident there is a requirement for alternative office space that could operate in a timely & effective base to restart/maintain critical business process operations. Currently CEMEA contracts to VE for 60 seats at Sungard, Southwark Bridge Road, London.

Service Features

Onward provision of seating at Sungard.

High level facilitation of testing at Sungard (twice yearly).

Provision of communication capabilities (to Basingstoke).

Excludes provision of any technology support for CEMEA applications.

Service Support and Availability

Service Hours (e.g)

 

 

**

Service Support

 

 

Provided by VE staff

Maintenance

 

 

Appropriate exercising & maintenance activities to ensure the process & capabilities would operate effectively in time of incident.

Information Security

 

 

If applicable

Business Impact Analysis

 

 

If not contracted at all, inability for CEMEA to recover its critical business operations.

 

 

If contracted directly with CEMEA, increased cost, lack of leverage etc

(g)

 

Atlas – Visa Confidential

   169   

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


Visa Europe Service Catalogue

 

  (h) Production Systems

Overview

Production Systems.

Content

 

 

Visa Money Transfer

 

 

Visa Authorisations

 

 

Regional Clearing and Settlement

 

Atlas – Visa Confidential

   170   


Visa Europe Service Catalogue

 

Visa Money Transfer (VMT)

Description

VMT enables consumers and small businesses to transfer money to other consumers or businesses across borders in a convenient, secure and cost effective way.

The service focuses on low value transfers up to €**. Whilst the focus of the service is cross border there are no restrictions that will prevent domestic transfers.

VMT is an end to end service that enables a Visa Member to offer their Visa cardholders the capability to transfer money from their card to any other Visa card anywhere in the world, and to bank accounts in certain countries within Europe.

VMT is a web based service managed and operated by Visa Europe on behalf of Visa Members irrespective of which Visa Region the Member belongs to. VMT incorporates sophisticated risk and anti-money laundering software to assist Members in complying with regulatory requirements. Members offering the service can have their own brand visible on the web site and can tailor a number of the operating parameters to suit their requirements.

VMT enables a sender to send money directly to a Visa card, directly to a bank account in some countries, to a bank branch to be paid out in cash, or via an email address to be collected by the recipient to a Visa card or bank account.

Member staff can also access the administrative functions of the service via Visa Online to provide customer service and investigate alerts raised by the risk and anti-money laundering software.

Service Features

 

   

Visa Money Transfer

 

   

VPN Concentrator

 

   

Visa Money Transfer Admin Service

 

   

Visa Money Transfer Data Provision

 

Atlas – Visa Confidential

   171   

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Europe Service Catalogue

 

   

Eurogiro File Delivery

Goals:

 

   

Visa Money Transfer BASE II File Collection

 

   

Visa Money Transfer VSE II File Exception Handling

 

   

Visa Money Transfer QA Service Availability

 

   

Visa Money Transfer Temporary Re-Direct Service

 

   

Adding Service Provider Member

 

   

Data Back-up

Custom (CEMEA)

 

   

VE provides support for the implementation of CEMEA Members who have signed up for the service

 

   

VE provides ongoing support to CEMEA on Member and customer issues.

 

   

VE supports CEMEA in the specification, testing and integration of system enhancements requested and funded by CEMEA.

Service Support and Availability

Generic

Service Hours (e.g)

 

 

**

Service Support

 

 

Provided by VE staff

Customer Support

 

 

1st and 2nd line provided by regional staff. 3rd line provided by VE staff

Maintenance

 

 

Ongoing development and maintenance is managed by VE. Other regions can have input to the development of the service and also fund specific developments.

Information Security

 

 

Managed by VE

 

Atlas – Visa Confidential

   172   

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Visa Europe Service Catalogue

 

Business Impact Analysis

 

 

Loss of access to VMT will result in CEMEA withdrawing existing service from two current Members and three prospective Members

 

 

Visa Canada is currently engaged on a project to link a non-Visa domestic person-to-person money transfer service to VMT to provide international reach. This project will not continue if access to VMT is withdrawn.

Custom (CEMEA)

Service Hours (e.g)

 

 

**

Service Support

 

 

Regional Processing Services

Maintenance

 

 

**

 

Exception: **

 

 

(Currently **)

Business Impact Analysis

 

 

Tier ** – RT0 ** - In the event of a failure affecting VMT, Visa Europe will use commercially reasonable efforts to recover the service within **. The nature of the outage will dictate the recovery timeframe that can be achieved, therefore recovery earlier than the advertised recovery time for a Tier ** service cannot be guaranteed.”

Service Impact

 

 

Members unable to access the suite of applications having a negative impact of Visa Europe revenues and the image of Visa with the card holder.

 

Atlas – Visa Confidential

   173   

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


Visa Europe Service Catalogue

 

Provision to VISA inc – Visa Authorisations

Description

In 2006, the Visa Distributed Processing Service was introduced as the Authorisation system for Visa Europe to provide and IP based Authorisation system proprietary to the Visa Europe Region to reduce Authorisation time and improve system flexibility.

Operating as part of the global Visanet Infrastructure, VDPS switches authorization-related messages between Visa EU Acquirers and Visa EU Issuers, as well as, between Visa EU (VIP) System using ViasNet standard message formats. VDPS functionality includes authorization for both dual-message processing and single message processing, verification requests, responses advices, file updates and administrative information.

SLA for this service is signed

Service Features (Metrics)

Objectives:

Visa Authorisation Availability to Visanet Interchange Processors

Visa Authorisation Cardholder Datavase (CDB) Cardholder Update File Updates (CUP)

Visa Authorisation Update of CORE Dual Message Loads

Update of CORE Single Message and PLUS Loads

Currency Rate loading to RPC1 and RPC2

Visa Authorisation single and Dual Message FTL File Delivery

Single Message Financial Feed for Clearing

Create and delivery Advice Extract (TC48) File for BASE II

Service Support and Availability

Service Hours (e.g)

 

 

**

Service Support

 

 

Regional Process Services

 

Atlas – Visa Confidential

   174   

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


Visa Europe Service Catalogue

 

Maintenance

 

 

**

 

 

**

Business Impact Analysis

 

 

**

Service Impact

 

 

Inability to process inter-regional Authorisations increases fraud potential; reduces Acquirer and Issuer sales volume; impacts the image of Visa with the merchant and the cardholder at the point of sale.

 

Atlas – Visa Confidential

   175   

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


Visa Europe Service Catalogue

 

Provision to VISA inc – Regional Clearing and Settlement

Description

Business service summary:

The Clearing and Settlement team manages the European RC&S system, electronically collects and delivers transaction data from member banks, also performs clearing and settlement functionality to member banks and internal applications for all credit and debit transactions.

Application system summary:

The Clearing and Settlement System provides regional electronic Processing of clearing and settlement transactions and collects and distributes financial and non-financial information and reports between Members. Data is compiled during a collection period and processed at specific settlement times. It also calculates fees, charges, and settlement totals, and produces reconciliation reports.

This SLA is currently under negotiation.

Service Features (Metrics)

Objectives:

TBA

Service Support and Availability

Service Hours (e.g)

 

 

**

Service Support

 

 

Regional Process Services

Maintenance

 

 

TBA

 

Atlas – Visa Confidential

   176   

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


Visa Europe Service Catalogue

 

Business Impact Analysis

 

 

TBA

Service Impact

 

 

TBA

 

Atlas – Visa Confidential

   177   


Visa Europe Service Catalogue

 

  (i) Business School

Overview

Business School Programmes

Content

 

 

Business School - Global education Programmes for Bank Card Managers

 

Atlas – Visa Confidential

   178   


Visa Europe Service Catalogue

 

Business School - Global education Programmes for Bank Card Managers

Description

Design and delivery of bank card development programme for management staff covering an understanding and knowledge of card management principles and relationships, across the key fundamental areas: strategic planning, marketing, risk management, operations and business performance.

Four programmes are offered:

 

   

Bank Card Business School (residential programme £** per participant)

 

   

Certificate in Bank Card Management (Self-study qualification £ ** per participant)

 

   

Specialist Awards (Self-study award £ ** per participant)

 

   

Visa Challenge (Internet based business competition £TBA)

Service Features

Full access and participation in the programmes, including:

 

   

All learning materials, tutorial support, background documentation, and use of business simulations (credit & debit)

 

   

Full global student support

 

   

Formal assessment & measurement of learning

 

   

Accreditation from recognised professional institution (Chartered Institute of Bankers)

 

   

Access to Consultants and Industry Experts with global experience

Service Support and Availability

Service Hours (e.g.)

 

 

Based on local business practice & conditions, adapted for global requirements as required

Service Support

 

 

Full service support offered for all programmes

 

Atlas – Visa Confidential

   179   

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


Visa Europe Service Catalogue

 

Maintenance

 

 

All programmes continuously maintained

Information Security

 

 

Visa business rules to apply

Business Impact Analysis

 

 

May mean lack of education in card industry to its Members, leading to diminished competitive advantage

 

Atlas – Visa Confidential

   180   


ATTACHMENT 3:

STATEMENTS OF WORK


RTN

  

Description

     RTN
Count
  

FYO7

BID

USD

  Cap
Amt
USD
  

FY08

BID

USD

807999

   Visa Authorisation in Europe Support (VDPS Support)      1    **     

809781

   Regional Clearing and Settlement Initialisation      2    **     

809958

   Accession Project      3    **     

809987

   Multi-Regional Billing Report      4    **     

810339

   Global VROL Enhancements      5    **     

810340

   **      6    **     

810802

   RC&S CMLS Feed      7    **     

810907

   RC&S Testing Requirements      8    **     

811089

   July VPARS Environment Support      9    **     

811231

   RC&S Data Migration      10    **     

811279

   Risk Identification Service Sunset      11    **     

811338

   Spanish Interchange      12    **     

811345

   Slovenia EANSS Migration      13    **     

811405

   VROL Transition Coordination      14    **     

811413

   VROL Global Enhancements      15    **     

811416

   VROL SMS Solution      16    **     

811421

   New Fields and Immediate Deferred Debit Identifier      17    **     

811494

   Austrian Domestic IRF Change      18    **     

811515

   RC&S Changes to Systems of Record      19    **      **

811565

   VIS Critical Enhancements      20    **     

811566

   VIS Select and Card Management Critical Feature Enhancements      21    **     

811567

   VSM Enhancements      22    **     

811569

   VIM Performance, Scalability and Reliability      23    **     

811570

   CCDRi Migration, EDP Support, and EDP retirement      24    **     

811571

   VIM On-going Bring-on Activity      25    **     

811572

   Strategic Alternatives - Technical Assessment Continuation      26    **     

811573

   Strategic Alternatives Project - Cost Assessment and Business Process Support      27    **     

811574

   VIS Post Release 8.0 (QMart VIS Loader Parallel Run and Implementation)      28    **     

811597

   Amend 0322 advice processing in VIP to allow F91 upgrades      29    **     

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

2


RTN

  

Description

     RTN
Count
  

FYO7

BID

USD

  Cap
Amt
USD
  

FY08

BID

USD

811614

   Publication of Regional Op Regs for Nov 06 and May 07      30    **     

811646

   Vital Signs Maintenance & Support      31    **     

811646

   Vital Signs Maintenance & Support (Approval due May 22; not yet approved)      32    **      **

811683

   EU Accession II Automated Solution for Intra-regional Interchange      33    **     

811688

   GSV Ad Hoc Support      34    **     

811716

   Inovant Ad Hoc Support      35    **     

811718

   Vital Signs enhancements planning and consultancy      36    **     

811725

   RPC1 Mainframe Upgrade For Peak      37    **     

811851

   Billing Amadeus transactions to PCR level      38    **     

811873

   Swedish Bilateral      39    **     

811874

   Irish Domestic Decoupling      40    **     

811875

   Bilateral Interchange Abbey      41    **     

811876

   VPAY Domestic Germany      42    **     

811877

   VE Consumer and Commercial Update      43    **     

811891

   End to end file monitoring, operational reporting and metrics, and billing      44    **     

811929

   CCDRi Automation      45    **     

811956

   Barclaycard IVR (Deferred from FY07 to FY08))      46    **      **

811958

   VPAY Italy      47    **      **

811964

   US Enrollment (bring-on and Configurations) and Special Requests      48    **     

811975

   FY08 VROL Requirements analysis and planning      49    **     

811985

   Inovant Lotus Notes Extension Until Regional Solution      50    **     

811990

   New UMF Tags      51    **     

812008

   Slovakian Cashback      52    **      **

812048

   RC&S FX Service      53    **      **

812048

   RC&S FX Service (SOWA due to customer by end of June - estimate provided here but is not final nor formal)      54    **      **

812061

   Flexible Routing VE-US WAN      55    **      **

812097

   Cyprus and Portugal Fee Rate Changes      56    **     

812233

   Implementation of Greek Cash Back      57    **      **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

3


RTN

  

Description

     RTN
Count
  

FYO7

BID

USD

  Cap
Amt
USD
 

FY08

BID

USD

812231

   International ATM Fees Billing Lines      58    **    

812237

   VIP Authorization Amount Limit For VE Issue Cards      59    **     **

812309

   VE RSI GUI Consultancy-FY07      60    **    
                    
   Total         **   **   **
                    

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

4


ATTACHMENT 4

GLOBAL PROGRAMMES

Europe’s contributions to VROL and VIM global shared development programmes are as follows:

 

Global Development Programme

                  FY08                    

FY09

VROL   $ * *   Capped at $**
Europe Percentage Allocation     * *%   **% (subject to cap)
VIM   $ * *   Capped at $**
Europe Percentage Allocation     * *%   **% (subject to cap)
Total   $ * *   Capped at a maximum of $**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


ATTACHMENT 5:

SERVICE LEVEL AGREEMENT

Version

06/06/07


BSA Exhibit

Service Level Agreements

 

Introduction

This exhibit captures service level agreements in existence as of the effective date of the BSA.

The list contains:

 

   

Existing SLAs between Visa Europe and another Visa entity (e.g. Inovant)

 

   

Existing Global SLAs that Visa International had signed on behalf of all Visa regions (including Europe)

 

   

Recently created SLAs for new services (with effective date as of the BSA effective date – noted simply as “BSA date” under the “Date” column in the below table)

The signing of the BSA signifies that both Visa Inc and Visa Europe agree to be party to each listed SLA and their acceptance of the terms contained therein unless separately noted.

Service Level Agreements for Visa Services

 

Visa Services

  

SLA Name

   Version      Date

Authorization, Single Message

System, Clearing & Settlement

  

Transaction Services (Authorization, Clearing

& Settlement, & Single Message System)

   1.1      4/26/2007
International Automated Referral Service (IARS)    EU Region International Automated Referral Service (IARS)    1.2      2/6/2002
Visa Extended Access    Visa Extended Access    1.1      6/1/2007
Visa File Exchange Service (VFES)    Visa File Exchange Service (VFES)    1.3      6/5/2007
Visa Online (VOL)    Visa Online Service (VOL)    1.0      3/28/2001
VisaNet Access Points (VAPs)*    VisaNet Access Points    4.0      3/19/2004
Card Recovery Bulletin (CRB)    Card Recovery Bulletin (CRB)    2.0      6/8/2007
Verified by Visa InterOp Domain    3-D Secure (Verified by Visa) InterOp Domain    4.1      10/12/2005
Offline Certification Authority    Offline Certification Authority    1.0      BSA date
Online Certification Authority    Information Security    3.1      4/25/2007
Visa Resolve On-Line® (VROL)    Visa Resolve Online    1.2      5/17/2007
Global Information Program – Access    Decision Support Services (DSS) High-Risk File Access (HRFA)    3.0      12/31/2002
Direct Feed – Visa Europe    Visa Europe Direct Feeds    2.0      6/6/2007
Transaction Research    Visa Transaction Research System (VTRS)    1.1      3/12/2002
Visa Information Management Service (VIM)    Visa Information Management Service (VIM)    1.6      5/23/2007

 

Atlas – LL Workstream Visa Confidential    1    Last updated 060607


BSA Exhibit

Service Level Agreements

 

Visa Services

  

SLA Name

   Version      Date
GCAS/VCCS    EU Region Global Customer Assistance Service    1.4      4/22/2002
   Law Enforcement Assistance    1.1      10/31/2002
   Automated Voice Authorization Service (AVAS)    2.3      9/22/2006
Content Management Service    Content Management Services    1.0      9/12/2006

Corporate Information:

-Visa/PLUS Interchange Directories (VID)

   Member Directory VID, PLUS        1.2          12/6/2004

-Sales Analysis

Franchise Management and

   Sales Analysis Service    1.4      11/30/2004

Data Transfer:

-BIN management

-VIS

   Visa information Systems (VIS) and Data Transfer Service    1.5      12/14/2004
Corporate Network/Workstation Support    Corporate Network Service    2.0      5/27/2003
Global Integrated Financial Solution (GIFS)    Global Integrated Financial Solutions    2.0      9/19/2001
   Visa International Financial Systems (VFS) Global Services Agreement for Global Integrated Financial Solution (GIFS)    1.2      11/29/2004
Global Member Billing Solution    Global Member Billing Solution Service    1.07      3/5/2006
Information Security    Information Security    3.1      4/25/2007
Publishing Services    Publishing Services    1.0      6/9/2003
Treasury Services – Inter and Intra-regional Transactions    Treasury Services – International and Intra-regional Transactions    1.0      BSA date
Voice/Conferencing Services    Voice Conferencing Remote Services    1.0      5/29/2003
Membership Systems/Member Information Products    Visa USA Franchise Management & Visa Worldwide Services & International Regions    1.0      6/15/2006
Commercial Solutions Product Development & Management    Commercial Solutions Product Development & Management    2.0      BSA date
Consumer Product Development & Management    Consumer Product Platform & Acceptance Development & Management    4.0      BSA date
Global Technology Platform Development & Management    Technology Platform Development & Management    2.0      BSA date
Premium Program Enhancements & Benefits    Premium Program Enhancements & Benefits    2.0      BSA date
ATM Locator Service    ATM Locator Service    1.0      BSA date
Global Intranet Applications    Global Intranet Applications    1.0      BSA date
Domain Name/Web Site Hosting    Domain Name & External Web Site Hosting Service    1.0      BSA date

 

Atlas – LL Workstream Visa Confidential    2    Last updated 060607


BSA Exhibit

Service Level Agreements

 

Visa Services

  

SLA Name

   Version      Date
HR Directory Services    HR Directory Services    1.0      6/6/2003
VDPS    Visa Authorisation- European Customised Services and VisaNet Interoperability    1.2 , 1.0
addendum
     6/22/2006
4/30/2007
   Visa Distributed Processing Service (VDPS) Authorisation Service    1.5      6/5/2006

Service Level Agreements for Europe Services

 

Visa Services

  

SLA Name

   Version      Date
Travellers Cheque Hosting Service    Travellers cheque database hosting    V1.0      6/8/07
Audio Visual Support    Audio Visual support    V1.0      6/8/07
Change Control System (InPact)    Change Control System (InPact) Usage    V1.0      6/8/07
DWDM Link and shared SAN Fabric    DWDM Link and shared SAN Fabric    V1.0      6/8/07
Event Management Hosting    Event Management Hosting    V1.0      6/8/07
Facilities Management System Access    Facilities Management System Access    V1.0      6/8/07
Hospitality Suite Access    Hospitality Suite Access    V1.0      6/8/07
Internet Access    Internet Access    V1.0      6/8/07
Telephony    Telephony    V1.0      6/8/07
Visa Money Transfer    Visa Money Transfer    V1.1      6/8/07
VDPS    Visa Authorisation- European Customised Services and VisaNet Interoperability    V1.2,
1.0
addendum
     6/22/06
4/30/07
   Visa Distributed Processing Service (VDPS) Authorisation Service    V1.5      6/5/06

 

Atlas – LL Workstream Visa Confidential    3    Last updated 060607


BSA Exhibit

Service Level Agreements

 

Service Credits for Europe Services

Introduction

This exhibit identifies the Europe Services for which service credits will be applied per section 7.4.3 by Visa Inc’s request.

**

 

 

Atlas – LL Workstream Visa Confidential    4    Last updated 060607

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


BSA Exhibit

Service Level Agreements

 

Service Credits for Visa Services

Introduction

This exhibit identifies the Visa Services for which service credits will be applied per section 7.4.3 by Europe’s request.

**

 

 

Atlas – LL Workstream Visa Confidential    5    Last updated 060607

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


BSA Exhibit

Service Level Agreements

 

**

 

 

Atlas – LL Workstream Visa Confidential    6    Last updated 060607

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


BSA Exhibit

Service Level Agreements

 

**

 

 

Atlas – LL Workstream Visa Confidential    7    Last updated 060607

**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 


ATTACHMENT 6:

PRICING AND FINANCIAL PROVISIONS


For Project Atlas – Europe Agreements

Visa Inc. Service Pricing, Version 9.3.5; Last updated May 10, 2007

Per final agreement of CNG

 

Service

    

Fees

2008

     2009      2010

SRI - SINGLE SOURCE SERVICES

              

International Automated Referral Service (IARS)

     $         **      $                                 **      $                                 **

Verified by Visa InterOp Domain

     $ **      $ **      $ **

Certificate Authority

     $ **      $ **      $ **

Visa Resolve Online© (VROL)

     $ **      $ **      $ **

Direct Feed - Visa Europe

     $ **      $ **      $ **

Information Storage Service

     $ **      $ **      $ **

Visa Information Management Service (VIM)

     $ **      $ **      $ **

Corporate Information (Visa/PLUS Interchange Directories (VID), Franchise Management and Data Transfer (VIS))

     $ **      $ **      $ **

Global Member Billing Solution (GMBS)

     $ **      $ **      $ **

Treasury Services

     $ **      $ **      $ **

Commercial Solutions

     $ **      $ **      $ **

Consumer Products

     $ **      $ **      $ **

Product Technology

     $ **      $ **      $ **
                          

SUBTOTAL - SRI SINGLE SOURCE SERVICES

     $

**

     $ **      $ **
                          

OPTIONAL SERVICES

              

Visa Extended Access

     $ **      $ **      $ **

VisaNet Access Points (VAPs)

     $ **      $ —        $ —  

Visa File Exchange Service (VFES)

     $ **      $ **      $ **

Visa Online (VOL)

     $ **      $ **      $ **

Card Recovery Bulletin (CRB)

     $ **      $ **      $ **

Global Information Program - Access

     $ **      $ **      $ **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

2


For Project Atlas – Europe Agreements

Visa Inc. Service Pricing, Version 9.3.5; Last updated May 10, 2007

Per final agreement of CNG

 

Service

  

Fees

2008

   2009    2010

Transaction Research

   $ **    $ **    $ **

VCCS

   $ **    $ **    $ **

Content Management Services

   $ **    $ **    $ **

Corporate Network/Workstation Support

   $ **    $ **    $ **

Information Security

   $ **    $ **    $ **

Publishing Services

   $ **    $ **    $ **

Global Intranet Applications 2

     **      **      **

ATM Locator

   $ **    $ **    $ **

Consumer Products

   $ **    $ **    $ **

Partnerships 3

   $ **      Pass-Through TBD**      Pass-Through TBD**

Website Hosting 4

   $ **    $ **    $ **

Global Integrated Financial Solution (GIFS)

   $ **      
                    
SUBTOTAL - OPTIONAL SERVICES    $ **    $ **    $ **
                    

SUBTOTAL - BEFORE MAINTENANCE FEE & PAY-AS-YOU-GO

   $ **    $ **    $ **
                    
MAINTENANCE FEE:         
Initial Fee    $ **    $ **    $ **

(Subsequent Reductions) 5

     (TBD)      (TBD)      (TBD)
                    

SUBTOTAL - BEFORE PAY-AS-YOU-GO SERVICES

   $ **    $ **    $ **
                    

PAY-AS-YOU-GO RECIPROCAL SERVICES

        

Switching (Inter-Regional)

   $ **    $ **    $ **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

3


For Project Atlas – Europe Agreements

Visa Inc. Service Pricing, Version 9.3.5; Last updated May 10, 2007

Per final agreement of CNG

 

Service

  

Fees

2008

   2009    2010
     TBD      TBD      TBD

Clearing and Settlement (Inter-Regional)

   $ **    $ **    $ **
     TBD      TBD      TBD
                    

SUBTOTAL - PAY-AS-YOU-GO RECIPROCAL SERVICES

     TBD      TBD      TBD
                    
PAY-AS-YOU-GO SERVICES         

VIP - Auth (Domestic and Non-VE Processor) 6

   $ **    $ **    $ **
     TBD      TBD      TBD

VDPS Switching – ** Fee

   $ **    $ **    $ **
     TBD      TBD      TBD

Single Message System

   $ **    $ **    $ **
     TBD      TBD      TBD

CAS (Domestic)

   $ **    $ **    $ **
     TBD      TBD      TBD

VDPS Support - CAS (RSI) VE Silo

   $ ** /month    $ ** /month    $ ** /month

VDPS Support - CAS (RSI) VE Silo

     TBD      TBD      TBD

CAS – ** Fee

   $ **    $ **    $ **
     TBD      TBD      TBD

** Fee (Option A)

     **      **      **
     **      **      **

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

4


For Project Atlas – Europe Agreements

Visa Inc. Service Pricing, Version 9.3.5; Last updated May 10, 2007

Per final agreement of CNG

 

Service

  

Fees

2008

   2009    2010

Settlement Bank Fees 7

   $ ** /month    $ ** /month    $ ** /month
     TBD      TBD      TBD
                    

SUBTOTAL - PAY-AS-YOU-GO SERVICES

     TBD      TBD      TBD
                    
TRANSITIONAL SERVICES 8         

Risk Identification Service (RIS)

   $ **    $ **    $ **

Dispute Management System/Visa Image Transaction Research Application (DMS/VITRA)

   $ **    $ **    $ **

International Electronic Case Filing (IECF)

   $ **    $ **    $ **

Request for Copy/VisaNet Documentation Automation Service Offline (RFC/VDAS Offline)

   $ **    $ **    $ **

Visa Image Exchange Workstation Online (VIEW Online)

   $ **    $ **    $ **

Visa Image Exchange Workstation 3.1.1 (VIEW 3.1.1)

   $ **    $ **    $ **
                    

SUBTOTAL - TRANSITIONAL SERVICES

   $ **    $ **    $ **
                    

1

Cross-system Reconciliation for International Transactions are SRI Services. Once RC&S is operational, settlement and f/x services for VE transactions will become Optional Services. For International Transactions where the Issuer of a Card is a Member, these services will become Optional Services in accordance with paragraph 34 of this Schedule.

2

This service, as described in the Service Catalogue, will be provided during this term at **.

3

For 2009 and 2010, the fees will be a pass-through of expenses determined prior to the beginning of the year.

4

The fixed fee for this service is $**, as listed herein. The fixed fee covers up to ** websites. The fee for additional websites is $** per month for each additional site.

Fees will begin to be charged after the Visa Inc. IPO. The fee will not apply if Visa Europe completes migration off this service prior to the Visa Inc. IPO.

5

The Maintenance Fee will be reduced once RCS is fully implemented and GIFS fully terminated (see notes under billing procedures for more detail).

6

Revenue collection procedures in existence as of the date of this Agreement shall remain the same, unless the Parties agree otherwise.

7

The fees shown on this Price Sheet are an estimate, based on full usage of the service. Actual fees will be based on a pass-through of actual expenses.

8

These Transitional Services are all scheduled to terminate by September 30, 2007. The prices listed herein would take effect only if a service is not terminated by September 30, 2007.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

5


GIFS and VAP are also considered Transitional Services for purposes of the BSA, with a termination date of September 30, 2008. Any use beyond that date is not covered in these pricing terms and would be covered by the penalty pricing provisions in the BSA.

For Project Atlas – Europe Agreements

Procedures to Implement BSA Pricing Terms; Last Updated May 10, 2007

SUBJECT IN ALL CASES TO PARAGRAPHS 13 and 14 of the Bilateral Services Schedule.

SRI Single Source Services

 

1) The price is fixed over the three year term and will be billed monthly at one-twelfth the listed annual price of each service.

 

2) Subject to paragraphs 13 and 14 of the Bilateral Services Schedule, the price is subject to change if the customer requests new features or functionality or a different service level.

Optional Services

 

1) The price is fixed over the three year term and will be billed monthly at one-twelfth the listed annual price of each service.

 

2) Subject to paragraphs 13 and 14 of the Bilateral Services Schedule, the price is subject to change if the customer requests new features or functionality or a different service level.

 

3) The Global Intranet Applications service, as described in the Service Catalogue, will be provided at ** to VE.

 

4) The fees for Partnerships will be re-set annually based on a pass-through of contractual expenses. The fee for 2008 is listed and will be billed on a pro-rated basis each month. In addition to the list price, VE will be offered participation in the “Destination Marketing” program when it is initiated and will have the option to participate at a buy-in price that is currently estimated at $**. The fee for 2009 and 2010 will be established prior to each year based on the contractual commitments in place at the time.

 

5) The Website Hosting service has a fixed and variable fee component. The fixed fee of $** per year covers up to ** websites. Additional websites will be charged at the rate of $** per month per site. Fees will begin to be charged after the Visa Inc. IPO.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

6


Maintenance Fee

 

1) The Maintenance Fee of $** will be billed as a single line item, starting at $** per month and reduced by $** in the month after RCS is fully implemented and an additional $** in the month after GIFS is terminated. For example, if RCS is implemented in March 2008, the monthly Maintenance Fee would drop to $** in April of 2008. If GIFS is then terminated in September 2008, the Maintenance Fee would go away beginning in October 2008.

Pay-as-you-Go Reciprocal Services

 

1) These services will be billed monthly based on the published rate times the actual volumes.

 

2) Each entity will use the same formula to bill the other, except that VE will not bill Visa Inc for any CAS (Inter-Regional) transactions processed on the BASE II system, as compensation for the cost of processing BASE II transactions at OCB is built into the CAS (Domestic) price, through the provision of the so-called “OCAP Credit”, which is evidenced by the difference between the CAS (Domestic) price and the CAS (Inter-Regional) price.

Pay-as-you-Go Services

 

1) Except for “VDPS Support - CAS (RSI) VE Silo” and “Bank Settlement Services”, these services will be billed monthly based on the published rate times the actual volumes. “VDPS Support - CAS (RSI) VE Silo” and “Bank Settlement Services” will be billed at the respective rates set out in Attachment [ 6 ] (Pricing and Financial Programs) until use of the respective services is terminated. As of the month following their full termination, the respective service(s) will no longer be billed.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

7


2) The “** Fee” price point is listed but does not carry a price for the initial three-year period. There is no listed price because the parties agree that the ** will not be terminated within the life of the initial contract. However, upon termination of the technical aspects of the **, Visa Inc. expects to continue to provide services within the ** price point, namely the sharing of the global network backbone. Upon termination of the **, a ** price will be established for use of the backbone and any other residual components that might still exist. The service is likely to be re-named at that time to make it more descriptive of the remaining elements.

 

3) Settlement Bank Fees will be based on a pass-through of actual expenses. The figures shown on the Price Sheet are an estimate based on full usage of the service.

Transitional Services

 

1) It is expected that the Transitional Services listed under such heading on the price sheet will terminate by September 30, 2007. If any such service continues beyond that date, it will be billed at the published rate, pro-rated monthly, until the first full month following the termination of the service.

 

2) Two other services — VAP and GIFS — are listed as “Optional Services” on the price sheet, although they are considered “Transitional Services” for purposes of the BSA. Those two services are expected to terminate by September 30, 2008. Until September 30, 2008, VE will be billed at the published rate, pro-rated monthly. If necessary, these services will be provided after September 30, 2008 on a temporary basis, subject to the penalty provisions in the BSA. They would then continue to be billed on a monthly basis until the end of the month in which the use of the service is terminated.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

8


Pricing - VE Services to Visa Inc.

 

    

FY08 Price

Corporate Systems    £**
Product & Marketing   
Global Event Delivery    Professional Services - Time and Materials at negotiated rate
Multi-national & other consultancy    Professional Services - Time and Materials at negotiated rate
Corporate Communications    Professional Services - Time and Materials at negotiated rate
Facilities    £**
Corporate Security    £**
Production Systems   
Inter-regional - Auths    $**/transaction
Inter-regional - RC&S    $**/transaction
Development    Professional Services - Time and Materials at negotiated rate
Visa Money Transfer    €** implementation fee & €** per transaction fee
Business School    Cost per seat basis

Note: The provision of office space (SSQ) and directly related services will be provided under a sub-lease and associated services agreement.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

9


ATTACHMENT 7:

DATA PROTECTION AGREEMENT


DATA PROTECTION AGREEMENT

This agreement is made on [ ] 2007 between:

 

(1) [ VISA EUROPE SERVICES, INC. ] [ VISA EUROPE LIMITED ] [ insert details ] (“ Europe ”); and

 

(2) VISA INC, a corporation organized and existing under the laws of the State of Delaware, United States of America, with a principal mailing address at PO Box 8999, San Francisco, CA 94128-8999 United States of America (“ Visa ”).

 

A. WHEREAS, the Parties have entered into a Bilateral Services Schedule of even date herewith as set out in Schedule 1 (the “Bilateral Services Schedule”) under which they will undertake the processing of information on each other’s behalf;

 

B. WHEREAS, certain arrangements between the Parties including those described in the Bilateral Services Schedule involve the transfer of various data to each other;

 

C. WHEREAS, Applicable Law in the European Union as well as other jurisdictions may govern the export, handling or use of such data where it is comprised of personal information;

 

D. WHEREAS, the Parties seek to enter an agreement that enables them to exchange data in a manner that complies with Applicable Law;

THEREFORE, in consideration of the mutual terms and obligations set forth herein, and for other good and valuable consideration the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows:

 

  1. Definitions.

 

  a. “Cardholder Information” means: (a) any Visa account number; (b) any transaction information concerning a Visa account; (c) any Customer or third party information that constitutes “nonpublic personal information,” as such term is defined in the federal Gramm-Leach-Bliley Act of 1999, as amended, and the regulations promulgated under that act; and (d) any information subject to Section 628 of the federal Fair Credit Reporting Act of 1970, as amended, or any regulations or guidelines promulgated under that section;

 

  b.

“Data Protection Legislation” means any legislation in force from time to time which implements the European Community’s Directive 95/46/EC and Directive 2002/58/EC and is applicable to the provision of Services pursuant to this Schedule, including the Data Protection Act 1998 and the

 

2


 

Privacy and Electronic Communication (EC Directive) Regulations 2003 in the United Kingdom;

 

  c. “Personal Data” means any personal data (which have the same meaning as in the Data Protection Legislation) processed as part of the Services.

 

  2. The Parties shall:

 

  a. take reasonable steps to ensure the reliability of personnel who have access to Personal Data or Cardholder Information and ensure that such personnel are aware of Service Provider’s obligations under this Section;

 

  b. In addition to any confidentiality obligations, to the extent that they collect and/or receive any Personal Data or Cardholder Information, maintain all appropriate physical, electronic and procedural safeguards designed to: (a) maintain the security and confidentiality of such Cardholder Information and Personal Data, including encrypting Cardholder Information and Personal Data; (b) protect against any anticipated threats or hazards to the security or integrity of such Cardholder Information and Personal Data; and (c) protect against unauthorized access to or use of such Cardholder Information and Personal Data that could result in substantial harm or inconvenience to the individual(s) to whom such Cardholder Information or Personal Data pertains. Subject to clause 17.3 of the Bilateral Service Agreement, each Party will provide at the other Party’s request, appropriate reviews and reports to monitor compliance with obligations under this Section. If a Party experiences an unauthorized access to any of its facilities or systems pursuant to which it believes or suspects that one or more third parties may have been able to obtain access to Cardholder Information or Personal Data, such Party shall immediately notify the other Party and, subject to clause 12.1.5: (i) provide the other Party with all available information regarding the nature and scope of such unauthorized access, and (ii) fully cooperate with the other Party, including any investigation, reporting or other obligations that the other Party may reasonable require, including those required by Applicable Law.

 

  3. Visa shall refrain from processing Personal Data outside of the European Economic Area other than the United States of America, unless set forth in Exhibit 1 or otherwise agreed in writing by the Parties.

 

  4. Europe shall refrain from processing Cardholder Information that is provided to Europe by Visa outside of the European Economic Area, unless set forth in Exhibit 1 or otherwise agreed in writing by the Parties.

 

  5. Model Clause. Visa shall execute the Controller to Processor Model Contract published by the European Commission (the “ Model Clause ”) attached to this Agreement as Exhibit 2, subject to the following provisions:

 

3


  a. Any audits required of Visa pursuant to the Model Clause shall be carried out in accordance with clause 17.4 of the Bilateral Services Schedule; provided, that, to the extent required by the Model Clauses, Europe may participate in any audits carried out by Visa subject to paragraph 17.3 of the Bilateral Services Schedule.

 

  b. In addition to providing the details of its technical and organisational security measures as contemplated in Appendix 2 of the Model Clause, Visa shall also (i) provide to Europe a summary of these measures (the “ Summary ”), and (ii) update the Summary from time to time to reflect changes in Visa’s technical and organizational security measures.

 

  c. The data importer (as defined in the Model Clause) shall notify the data exporter (as defined in the Model Clause) where it receives a request for a copy of the Model Clause and, following such notification, the data exporter shall make available to the relevant data subjects upon request a copy of the Model Clause, with the exception of Appendix 2 of the Model Clause, which shall be replaced by the Summary, provided, that, Visa provides such Summary in accordance with Section 5(b) above.

 

  d. Europe authorizes Visa to process Personal Data as contemplated in Appendix 1 of the Model Clause and any instructions given by Europe to Visa regarding Personal Data will, to the extent that any such instruction constitutes a modification or enhancement of the Services, be given in accordance with clause 16.2 of the Bilateral Services Schedule.

 

  e. In the event that Visa certifies to the U.S. Department of Commerce that it complies with the safe harbor principles as agreed between the United States and the European Union regarding the European Union’s Directive on Data Protection, either Party may terminate the Model Clause; provided, that, the Parties enter into a new Model Clause (with the same terms) which will apply to any Personal Data that is processed outside of the United States.

 

  6. Survival. To the extent that the Parties continue to possess any Personal Data or Cardholder Information , this agreement shall survive the termination of the Bilateral Services Schedule or the termination of any Services performed pursuant thereto.

 

  7. Construction. Construction of this agreement and all terms used herein shall be consistent with the definitions and rules of construction set forth in Schedule 1 of the Bilateral Services Schedule.

 

4


EXHIBIT 1 COUNTRIES WHERE DATA IS PROCESSED BY THE PARTIES

Australia

Bahrain

Brazil

Canada

Chile

China

India

Israel

Japan

Mexico

Panama

Puerto Rico

Singapore

South Africa

South Korea

Ukraine

Uruguay

Venezuela

 

5


EXHIBIT 2 MODEL CLAUSE

Controller to Processor Model Contract

 

Name of the data exporting organisation:

________________________________________________

address

________________________________________________________________

_________________________________________________________

tel.: _____________________;

fax: _____________________ ;

e-mail: _________________________________

Other information needed to identify the organisation

_________________________________________________________________________

(the “ data exporter ”)

and

Name of the data importing organisation:

_______________________________________________

address ________________________________________________________________

_______________________________________________________________________

tel.: _________________________;

fax: ___________________________ ;

e-mail: ______________________________

Other information needed to identify the organisation

__________________________________________________________________________________

(the “ data importer ”)

HAVE AGREED on the following Contractual Clauses (the “ Clauses ”) in order to adduce adequate safeguards with respect to the protection of privacy and fundamental rights and freedoms of individuals for the transfer by the data exporter to the data importer of the personal data specified in Appendix 1.

 

6


2 Definitions

For the purposes of the Clauses:

personal data ”, “ special categories of data ”, “ process/processing ”, “ controller ”, “ processor ”, “ data subject ” and “ supervisory authority ” shall have the same meaning as in Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the “ Directive ”);

the “ data exporter ” shall mean the controller who transfers the personal data;

the “ data importer ” shall mean the processor who agrees to receive from the data exporter personal data intended for processing on his behalf after the transfer in accordance with his instructions and the terms of these Clauses and who is not subject to a third country’s system ensuring to adequate protection;

the “ applicable data protection law ” shall mean the legislation protecting the fundamental rights and freedoms of natural persons and, in particular, their right to privacy with respect to the processing of personal data applicable to a data controller in the Member State in which the data exporter is established;

technical and organisational security measures ” shall mean those measures aimed at protecting personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing.

 

3 Details of the transfer

The details of the transfer and in particular the special categories of personal data where applicable are specified in Appendix 1 which forms an integral part of the Clauses.

 

4 Third-party beneficiary clause

The data subject can enforce against the data exporter this Clause, Clause 4(b) to (h), Clause 5(a) to (e), and (g), Clause 6.1 and 6.2, Clause 7, Clause 8.2 and Clauses 9, 10 and 11, as third-party beneficiaries.

The data subject can enforce against the data importer this Clause, Clause 5(a) to (e) and (g), Clause 6.1 and 6.2, Clause 7, Clause 8.2, and Clauses 9, 10 and 11, in cases where the data exporter has factually disappeared or has ceased to exist in law.

The parties do not object to a data subject being represented by an association or other body if the data subject so expressly wishes and if permitted by national law.

 

7


5 Obligations of the data exporter

The data exporter agrees and warrants:

 

  (a) that the processing, including the transfer itself, of the personal data has been and will continue to be carried out in accordance with the relevant provisions of the applicable data protection law (and, where applicable, has been notified to the relevant authorities of the Member State where the data exporter is established) and does not violate the relevant provisions of that State;

 

  (b) that he has instructed and throughout the duration of the personal data processing services will instruct the data importer to process the personal data transferred only on the data exporter’s behalf and in accordance with the applicable data protection law and these clauses;

 

  (c) that the data importer shall provide sufficient guarantees in respect of the technical and organisational security measures specified in Appendix 2 to this contract;

 

  (d) that after assessment of the requirements of the applicable data protection law, the security measures are appropriate to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing, and that these measures ensure a level of security appropriate to the risks presented by the processing and the nature of the data to be protected having regard to the state of the art and the cost of their implementation;

 

  (e) that he will ensure compliance with the security measures;

 

  (f) that, if the transfer involves special categories of data, the data subject has been informed or will be informed before, or as soon as possible after, the transfer that his data could be transmitted to a third country not providing adequate protection;

 

  (g) that he agrees to forward the notification received from the data importer pursuant to Clause 5(b) to the data protection supervisory authority if he decides to continue the transfer or to lift his suspension;

 

  (h) to make available to the data subjects upon request a copy of the Clauses set out in this Annex, with the exception of Appendix 2 which shall be replaced by a summary description of the security measures.

 

6 Obligations of the data importer

The data importer agrees and warrants:

to process the personal data only on behalf of the data exporter and in compliance with his instructions and the clauses; if he cannot provide such compliance for

 

8


whatever reasons, he agrees to inform promptly the data exporter of his inability to comply, in which case the data exporter is entitled to suspend the transfer of data and/or terminate the contract;

 

  (i) that he has no reason to believe that the legislation applicable to him prevents him from fulfilling the instructions received from the data exporter and his obligations under the contract and that in the event of a change in this legislation which is likely to have a substantial adverse effect on the warranties and obligations provided by the Clauses, he will promptly notify the change to the data exporter as soon as he is aware, in which case the data exporter is entitled to suspend the transfer of data and/or terminate the contract;

 

  (j) that he has implemented the technical and organisational security measures specified in Appendix 2 before processing the personal data transferred;

 

  (k) that he shall promptly notify the data exporter about:

 

  (i) any legally binding request for disclosure of the personal data by a law enforcement authority unless otherwise prohibited, such as a prohibition under criminal law to preserve the confidentiality of a law enforcement investigation;

 

  (ii) any accidental or unauthorised access; and

 

  (iii) any request received directly from the data subjects without responding to that request, unless he has been otherwise authorised to do so;

 

  (l) to deal promptly and properly with all inquiries from the data exporter relating to his processing of the personal data subject to the transfer and to abide by the advice of the supervisory authority with regard to the processing of the data transferred;

 

  (m) at the request of the data exporter to submit his data processing facilities for audit of the processing activities covered by the clauses which shall be carried out by the data exporter or an inspection body composed of independent members and in possession of the required professional qualifications bound by a duty of confidentiality, selected by the data exporter, where applicable, in agreement with the supervisory authority;

 

  (n) to make available to the data subject upon request a copy of the Clauses set out in this Annex, with the exception of Appendix 2 which shall be replaced by a summary description of the security measures in those cases where the data subject is unable to obtain a copy from the data exporter.

 

9


7 Liability

 

7.1 The parties agree that a data subject, who has suffered damage as a result of any violation of the provisions referred to in Clause 3 is entitled to receive compensation from the data exporter for the damage suffered.

 

7.2 If a data subject is not able to bring the action referred to in paragraph 6.1 arising out of a breach by the data importer of any of his obligations referred to in Clause 3 against the data exporter because the data exporter has disappeared factually or has ceased to exist in law or became insolvent, the data importer agrees that the data subject may issue a claim against the data importer as if he were the data exporter.

 

8 Mediation and jurisdiction

 

8.1 The data importer agrees that if the data subject invokes against him third-party beneficiary rights and/or claims compensation for damages under the Clauses, the data importer will accept the decision of the data subject:

to refer the dispute to mediation, by an independent person or, where applicable, by the supervisory authority;

 

  (o) to refer the dispute to the courts in the Member State in which the data exporter is established.

 

8.2 The data importer agrees that, by agreement with the data subject, the resolution of a specific dispute can be referred to an arbitration body if the data importer is established in a country which has ratified the New York Convention on enforcement of arbitration awards.

 

8.3 The parties agree that the choice made by the data subject will not prejudice his substantive or procedural rights to seek remedies in accordance with other provisions of national or international law.

 

9 Cooperation with supervisory authorities

 

9.1 The data exporter agrees to deposit a copy of this contract with the supervisory authority if it so requests or if such deposit is required under the applicable data protection law.

 

9.2 The parties agree that the supervisory authority has the right to conduct an audit of the data importer which has the same scope and is subject to the same conditions as would apply to an audit of the data exporter under the applicable data protection law.

 

10 Governing Law

The Clauses shall be governed by the law of the Member State in which the data exporter is established, namely England.

 

10


11 Variation of the contract

The parties undertake not to vary or modify the terms of the Clauses.

 

12 Obligation after the termination of personal data processing services

 

12.1 The parties agree that on the termination of the provision of data processing services, the data importer shall, at the choice of the data exporter, return all the personal data transferred and the copies thereof to the data exporter or shall destroy all the personal data and certify to the data exporter that he has done so, unless legislation imposed upon the data importer prevents him from returning or destroying all or part of the personal data transferred. In that case, the data importer warrants that he will guarantee the confidentiality of the personal data transferred and will not actively process the personal data transferred anymore.

 

12.2 The data importer warrants that upon request of the data exporter and/or of the supervisory authority, he will submit his data processing facilities for an audit of the measures referred to in paragraph 11.1.

 

11


On behalf of the data exporter:

Name (written out in full): _________________________________________________________________________________

Position: _______________________________________________________________________________________________

Address: _______________________________________________________________________________________________

Other information necessary in order for the contract to be binding (if any): __________________________________________

 

  LOGO    Signature   

 

  
 

(stamp of organisation)

        

On behalf of the data importer:

Name (written out in full): _________________________________________________________________________________

Position: _______________________________________________________________________________________________

Address: _______________________________________________________________________________________________

Other information necessary in order for the contract to be binding (if any): __________________________________________

 

  LOGO    Signature   

 

  
 

(stamp of organisation)

        

 

12


APPENDIX 1

This Appendix forms part of the Clauses and must be completed and signed by the parties

* The Member States may complete or specify, according to their national procedures, any additional necessary information to be contained in this Appendix.

Data Exporter

The data exporter is (please specify briefly your activities relevant to the transfer):

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

Data Importer

The data importer is (please specify briefly activities relevant to the transfer):

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

Data Subjects

The personal data transferred concern the following categories of data subjects (please specify):

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

Categories of Data

The personal data transferred concern the following categories of data (please specify):

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

Special Categories of Data (if appropriate)

The personal data transferred concern the following special categories of data (please specify):

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

 

13


Processing Operations

The personal data transferred will be subject to the following basic processing activities (please specify):

 

  1. Subject to the data importer complying with its notification obligations under Clause 5(d)(i) of the Model Clause, the data importer may process Personal Data for the purpose of complying with a request for disclosure of the Personal Data by a law enforcement authority;

 

  2. processing personal data for the purposes of authorising, clearing and settling card payment transactions;

 

  3. processing personal data for the purposes of verifying of transactions;

 

  4. processing of personal data for the purpose of research and product development;

 

  5. processing of personal data for the purposes of marketing;

 

  6. processing personal data for the purposes of providing billing, accounting and treasury services;

 

  7. processing personal data for the purposes of providing information management and storage services;

 

  8. processing personal data for the purposes of providing a card transaction dispute resolution mechanism;

 

  9. processing employment related data;

 

  10. processing personal data for purposes of risk management functions and services; and

 

  11. processing personal data for purposes of providing cardholder customer service functions; and

 

  12. processing personal data to provide a data subject Visa Europe products and/or services that such data subject has specifically requested and/or consented.

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

 

DATA EXPORTER      DATA IMPORTER   
Name:  

 

     Name:   

 

Authorised signature:  

 

     Authorised signature:   

 

 

14


APPENDIX 2

This Appendix forms part of the Clauses and must be completed and signed by the parties

Description of the technical and organisational security measures implemented by the data importer in accordance with Clauses 4(d) and 5(c) (or document/legislation attached):

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

                                                                                                                                                                                                                             

 

DATA EXPORTER      DATA IMPORTER   
Name:  

 

     Name:   

 

Authorised signature:  

 

     Authorised signature:   

 

 

15


ATTACHMENT 8:

INTEROPERABILITY PROCEDURES AND PRACTICES

Following documents to be inserted :

 

 

VDPS Interoperability Operations and Support Processes

 

 

VDPS Interoperability Product and Service Development Processes ]

 

 

Visa Europe and Inovant Support Guideline Current Document (Interop-Version 6.)


SCHEDULE 2 TO

FRAMEWORK AGREEMENT

 


Schedule 2

TECHNOLOGY

 


CONFIDENTIAL


TABLE OF CONTENTS

 

               Page

1.

   DEFINITIONS    1
   1.1    Definitions    1
   1.2    Construction    11

2.

   LICENSES OF INTELLECTUAL PROPERTY    11
   2.1    Grants of Rights.    11
   2.2    New Intellectual Property Developed or Acquired.    12
   2.3    Grant of Rights in Expanded Field    14
   2.4    Sublicenses    15
   2.5    Third Party Intellectual Property    17
   2.6    Protection Rights - New Developments/Systems Changes    19
   2.7    Fair Market Value.    23

3.

   OWNERSHIP OF RIGHTS    24
   3.1    Ownership of Intellectual Property    24
   3.2    Recordal of licenses    25
   3.3    Reservation of Rights    25

4.

   TRANSFER/BANKRUPTCY    26
   4.1    In General.    26
   4.2    Transfer of rights to Licensee.    26

5.

   INTELLECTUAL PROPERTY MAINTENANCE, REGISTRATION, PROTECTION AND INFRINGEMENT    28
   5.1    Patent Prosecution and Maintenance    28
   5.2    Support of platforms.    28
   5.3    Notice and Marking Requirements    29
   5.4    Infringements    29

6.

   VISA PRODUCTS AND SERVICES    30
   6.1    New Payment Industry Technologies.    30
   6.2    Vendor specifications.    31

7.

   GLOBAL INTEROPERABILITY RULES/VIOR/VEOR    31
   7.1    Global Interoperability Rules    31
   7.2    VEOR/VIOR.    34

8.

   LIMITED NON-COMPETE/NON-BRANDED PRODUCTS AND SERVICES    36
   8.1    Non-Compete.    36
   8.2    Partnerships    36

9.

   REPRESENTATIONS AND WARRANTIES    36
   9.1    Licensor Representations and Warranties    36

 

(i)


               Page
   9.2    Licensee Representations and Warranties    38
   9.3    Limitations    39

10.

   REPORTING; AUDIT RIGHTS    39
   10.1    Audits    39

11.

   INDEMNIFICATION    40
   11.1    General Indemnification.    40
   11.2    Indemnification of Licensor for Intellectual Property Infringement    40
   11.3    Indemnification of Licensee for Intellectual Property Infringement    42
   11.4    Limitation on Damages.    43
   11.5    Indemnification Procedures    44

12.

   CONFIDENTIAL INFORMATION    45
   12.1    Confidential Information    45

13.

   EFFECT OF AGREEMENT    47

14.

   DEFAULT    47

15.

   REMEDIES ON DEFAULT    47
   15.1    Remedies on Default    47

16.

   DISPUTE RESOLUTION    48
   16.1    General Dispute Resolution.    48
   16.2    Senior Representative Process.    49
   16.3    Non-binding Arbitration.    49
   16.4    Litigation.    50
   16.5    Expedited Arbitration.    51

17.

   MISCELLANEOUS PROVISIONS    52
   17.1    Successors and Assigns    52
   17.2    Set-off    52
   17.3    No Waiver    53
   17.4    Pre-existing Agreements.    53
   17.5    US Federal Income Tax Treatment.    53

 

(ii)


APPENDICES

 

Appendix A

  Best Knowledge of Licensee / Best Knowledge of Licensor

Appendix B

  Global Interoperability Rules

Appendix C

  Source Code Protection Rules

Appendix D

  Pre-existing Agreements
Licensor Disclosures

Appendix 9.1(a)(v)

  Registered Licensor Intellectual Property

Appendix 9.1(a)(viii)

  Third Party Claims

Appendix 9.1(a)(ix)

  Infringements

Appendix 9.1(a)(x)

  Grant of Rights to Third Parties
Licensee Disclosures

Appendix 9.2(a)(iv)

  Third Party Claims

Appendix 9.2(a)(v)

  Infringements

Appendix 9.2(a)(vi)

  Patents/Material Unregistered Intellectual Property

 

(iii)


INTRODUCTION

WHEREAS, the Visa Enterprise has operated through: Visa International; the following unincorporated regions: (a) Visa Asia Pacific Region (“ Visa Asia Pacific ”), (b) Visa Central and Eastern Europe, Middle East and Africa Region (“ Visa CEMEA ”) and (c) Visa Latin America and Caribbean Region (“ Visa LAC ”); Licensee; Visa USA; Visa Canada Association (“ Visa Canada ”); and Inovant (each a “ Visa Organization ”, and together the “ Visa Organizations ”);

WHEREAS, the Visa Organizations have entered into the Global Restructuring Agreement dated as of                      , 2007 (the “ Restructuring Agreement ”), pursuant to which Visa International, Visa Asia Pacific, Visa CEMEA, Visa LAC, Visa USA, Visa Canada and Inovant have been restructured, as of the Restructuring Closing Date, as that term is defined under the Restructuring Agreement, in accordance with the terms of the Restructuring Agreement;

WHEREAS, pursuant to the Restructuring Agreement and related agreements, Licensor and certain of its Affiliates own the Licensor Intellectual Property used in connection with the management, operation, maintenance or participation in the Visa System and Visa Enterprise;

WHEREAS, Licensee owns certain of the Intellectual Property subsisting in the VE Clearing and Settlement System;

WHEREAS, Licensee has been using certain of the Licensor Intellectual Property prior to the Effective Date under license from Visa International;

WHEREAS, Licensee wishes to obtain from Licensor, and Licensor desires to grant to Licensee, a license for Licensee’s use of the Licensor Intellectual Property in connection with Licensee’s continued participation in the Visa System and Visa Enterprise, as set forth herein;

WHEREAS, Licensor may wish in the future to obtain from Licensee, and Licensee agrees that upon Licensor’s request to grant to Licensor, a license for Licensor’s use of the Intellectual Property owned by Licensee and subsisting in the VE Clearing and Settlement System;

WHEREAS, pursuant to Schedule 1, Visa Inc. and Licensee shall provide services to each other in support of the Visa Enterprise (“ Bilateral Services Schedule ”);

WHEREAS, the monetary consideration for the licenses granted to Licensee herein is set forth in Clause 3 of this Agreement.

1. DEFINITIONS

1.1 Definitions . When used in this Schedule 2, the following terms shall have the respective meanings specified below.

** License ” shall mean the agreement identified by the reference ** between ** and amendments thereto.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Acquirer ” shall mean a Member or a Customer that enters into an agreement with a Merchant for the display of any of the Licensed Marks and the acceptance of Visa Products and Services or the disbursement of currency to a Cardholder.

Affiliate ” shall mean, with respect to any Person, any other Person controlling or controlled by or under common Control with such Person; provided , however , no stockholder of Visa Inc. shall be deemed to be an affiliate of Visa Inc. based solely on having designated or nominated no more than one director to the board of directors of Visa Inc. and/or owning an equity interest in Visa Inc. that is not greater than the percentage (measured on a voting basis) of the total equity interest outstanding held by such stockholder immediately following the Effective Date.

ATM ” shall mean an automated teller machine.

Authorized Representatives ” shall mean with respect to Visa Inc., a Senior Vice President or more senior officer, and with respect to Licensee, a Senior Vice President or more senior officer.

Bankruptcy ” shall mean that the Party in question: (i) compulsorily or voluntarily enters into a case seeking liquidation or reorganization including, without limitation, under Chapter 7 or Chapter 11 of the United States Bankruptcy Code or consents to the institution of an involuntary case thereunder against it, except for the purposes of a bona fide restructuring, reconstruction or amalgamation and with the prior written approval of the other Party; (ii) has a receiver or custodian appointed over the whole or a substantial part of its undertakings or assets; or (iii) makes an assignment for the benefit of creditors over the whole or a substantial part of its assets.

Best Knowledge of Licensee ” shall mean actual knowledge of the President, General Counsel and Executive Vice Presidents of Licensee, and the Persons listed in Appendix A .

Best Knowledge of Licensor ” shall mean actual knowledge of the President, General Counsel and Executive Vice Presidents of each of the entities comprising the Visa Organizations, other than Licensee, and the Persons listed in Appendix A .

Bilateral Services Schedule ” shall have the meaning set forth in the introduction above.

Business Day ” shall mean any day except a Saturday, a Sunday and any day which in New York, New York or London, England shall be a legal holiday or a day on which banking institutions are authorized or required by Law to close.

Business Enhancement Release ” shall have the meaning set forth in the Bilateral Services Schedule.

Card ” shall mean a payment card, device or any other electronic or virtual product or account, which is capable of completing a payment transaction and is issued by a Member or Customer for use in connection with the Visa Enterprise and bears a Licensed Mark.

 

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Cardholder ” shall mean a Person who is issued with and authorized to use a valid Card.

Change of Control ” shall mean, as used with respect to the Licensor, a change in the Persons exercising Control over Licensor at the Effective Date.

Claim ” shall mean a claim, action, suit, arbitration, inquiry, proceeding or investigation by or before any Governmental Authority.

Confidential Information ” shall have the meaning set forth in Section 12.1(a) .

Consultation Process ” shall have the meaning set forth in Section 2.6(a)(iii) .

Control ” (including, with correlative meanings, the terms “controlling”, “controlled by” and “under common control with”), as used with respect to any Person, shall mean the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of such Person, whether through the ownership of voting securities, by agreement, or otherwise.

Copyrights ” shall mean rights acquired under the Laws of the United States or equivalent rights granted in any other jurisdiction in original works of authorship, and any publications, registration or renewal thereof and shall, for the purposes of this Schedule 2, include rights protecting databases.

Customers ” shall mean the financial institutions or other entities that use or offer for use Visa Products and Services in and/or outside the Territory under license from Visa Inc.

Damages ” shall mean any and all liabilities, damages, penalties, judgments, assessments, fines, losses, costs and expenses (including reasonable attorneys’ fees and punitive, treble or other enhanced or exemplary damages, but excluding lost profits or consequential damages, except to the extent claimed or incurred by third parties).

Default ” shall have the meaning set forth in Section 15.1(a) .

Disclosing Party ” shall have the meaning set forth in Section 12.1(b) .

Dispute ” shall have the meaning set forth in Section 16.1 .

Expanded Field ” shall have the meaning set forth at Section 1.1 (Definitions) of Schedule 3.

Expedited Arbitration Dispute ” shall have the meaning set forth in Section 16.5(a) .

Expert ” shall have the meaning set forth in Section 2.7(b) .

Fair Market Value ” shall mean a value or royalty rate agreed between Licensor and Licensee (including any indexing) or, in the absence of agreement, as determined on an arms’ length willing buyer and willing seller basis in accordance with the procedure set out in Section 2.7 .

 

-3-


Field of Use ” shall mean financial services, payments, related information technology and information processing services, including any additional application or functionality of any kind residing on a Card, and participation in the Visa System.

Global Brand Rules ” shall have the meaning set forth at Section 1.1 (Definitions) of Schedule 3.

Global Interoperability Rules ” shall mean the policies, processes, standards and rules, attached hereto as Appendix B , as amended by Visa Inc. from time to time in accordance with Section 7.1 , relating to Interoperability and the interoperability or integrity of the Visa System.

Globally Accepted Cards ” shall mean (a) Cards that are generally accepted around the world at the Effective Date; (b) any additional multi-country Cards as may be mutually agreed by Visa Inc. and Licensee; and (c) such Cards as may be accepted around the world without requiring any changes.

Global Rules ” shall mean the Global Brand Rules and Global Interoperability Rules.

Indemnified Party ” shall have the meaning set forth in Section 11.5(a) .

Indemnifying Party ” shall have the meaning set forth in Section 11.5(a) .

Intellectual Property ” shall mean Patents, Copyrights, Trade Secrets and all equivalent proprietary and industrial rights, other than Trademarks, as recognized in any jurisdiction.

Interoperability ” shall mean such systems compatibility as is necessary to enable transactions resulting from Globally Accepted Cards properly presented to be completed.

Licensed Marks ” shall mean Visa Marks and Non-Visa Marks.

Licensee ” shall mean Visa Europe.

Licensee Competitor ” shall mean any Person which (a) owns or controls a payment card system or is directly or indirectly owned or controlled by an entity that owns or controls a payment card system; and (b) such entity poses a substantial risk of disloyal competition in favor of such other payment card system, to the detriment of Licensee inside the Territory.

Licensee Derivative Works ” shall mean works developed by either Party or their Affiliates after the Effective Date and based on, derived from or embodying, in whole or in part, Licensee Intellectual Property licensed to Visa Inc. pursuant to Section 2.1(b) or any significant component thereof, including any modification, improvement or enhancement to the Licensee Intellectual Property licensed to Visa Inc. pursuant to Section 2.1(b) whereby Visa Products and Services or the Visa System may be manufactured, managed, operated, maintained or used (as relevant) more advantageously or more economically.

 

-4-


Licensee Intellectual Property ” shall mean all Intellectual Property owned by Licensee or its Affiliates or successors (including Licensee Upgrades and Developments, and excluding (i) Licensee Net New Technology, (ii) any third party owned Intellectual Property or Trademarks, and (iii) Licensor Intellectual Property) and used in respect of the Visa Products and Services or relating to the management, operation, maintenance or promotion of, or participation in, the Visa System at the Effective Date.

Licensee Net New Technology ” shall mean (i) a Licensee Derivative Work which offers new functionality to the underlying Licensee Intellectual Property licensed to Visa Inc. pursuant to Section 2.1(b) and which creates new or incremental commercial value to Visa Inc. and/or its Customers above the value of the underlying Licensee Intellectual Property licensed to Visa Inc. pursuant to Section 2.1(b) ; (ii) Licensee Replacement Technology; or (iii) Licensee’s New Intellectual Property.

Licensee Replacement Technology ” shall mean any new technology platform or system (that does not include Licensee Derivative Works) developed or acquired by Licensee or its Affiliates or its successors after the Effective Date to replace in its entirety an existing technology platform or system that is licensed by Licensee to Visa Inc. pursuant to Section 2.1(b) without modification of such existing system or platform.

Licensee Upgrades and Developments ” shall mean (i) any business-as-usual patches; revisions; updates; error corrections; modifications and enhancements (which do not offer new functionality to the underlying Licensee Intellectual Property licensed to Visa Inc. pursuant to Section 2.1(b) and which do not create new or incremental commercial value to Visa Inc. and/or its Customers above the value of the underlying Licensee Intellectual Property licensed to Visa Inc. pursuant to Section 2.1(b) ); or fixes to Licensee Intellectual Property licensed to Visa Inc. pursuant to Section 2.1(b) , including Business Enhancement Releases (excluding Licensee Net New Technology); or (ii) a Licensee Derivative Work, which does not offer new functionality to the underlying Licensee Intellectual Property licensed to Visa Inc. pursuant to Section 2.1(b) and which does not create new or incremental commercial value to Visa Inc. and/or its Customers above the value of underlying Licensee Intellectual Property licensed to Visa Inc. pursuant to Section 2.1(b) .

Licensor ” shall mean Inovant, Visa Inc., Visa International and Visa USA.

Licensor Competitor ” shall mean any Person which (a) owns or controls a payment card system or is directly or indirectly owned or controlled by an entity that owns or controls a payment card system; and (b) such entity poses a substantial risk of disloyal competition in favor of such other payment card system, to the detriment of Visa Inc. outside the Territory.

Licensor Derivative Works ” shall mean works developed by either Party or their Affiliates after the Effective Date and based on, derived from or embodying, in whole or part, Licensor Intellectual Property or any significant component thereof, including any modification, improvement or enhancement to the Licensor Intellectual Property whereby

 

-5-


Visa Products and Services or the Visa System may be manufactured, managed, operated, maintained or used (as relevant) more advantageously or more economically.

Licensor Intellectual Property ” shall mean all Intellectual Property owned by Licensor or its Affiliates or its successors (including Licensor Upgrades and Developments, and excluding (i) Licensor Net New Technology, (ii) any third party owned Intellectual Property or Trademarks, and (iii) Licensee Intellectual Property) and used in respect of the Visa Products and Services or relating to the management, operation, maintenance or promotion of, or participation in, the Visa System at the Effective Date.

Licensor Net New Technology ” shall mean (i) a Licensor Derivative Work which offers new functionality to the underlying Licensor Intellectual Property and which creates new or incremental commercial value to Licensee and/or its Members above the value of the underlying Licensor Intellectual Property; (ii) Licensor Replacement Technology; or (iii) Licensor’s New Intellectual Property.

Licensor Replacement Technology ” shall mean any new technology platform or system (that does not include Licensor Derivative Works) developed or acquired by Licensor or its Affiliates or its successors after the Effective Date to replace in its entirety an existing technology platform or system that is licensed by Licensor to Licensee hereunder without modification of such existing system or platform.

Licensor Source Materials ” shall mean all readable or computer or other machine readable data, specifications, design documentation, input and output formats, algorithms, file structures, source code and object code listings and any similar works owned by Licensor or its Affiliates and subsisting in Licensor Intellectual Property or Licensor Derivative Works.

Licensor Upgrades and Developments ” shall mean (i) any business-as-usual patches; revisions; updates; error corrections; modifications and enhancements (which do not offer new functionality to the underlying Licensor Intellectual Property and which do not create new or incremental commercial value to Licensee and/or its Members above the value of the underlying Licensor Intellectual Property); or fixes to Licensor Intellectual Property, including Business Enhancement Releases (excluding Licensor Net New Technology); or (ii) a Licensor Derivative Work, which does not offer new functionality to the underlying Licensor Intellectual Property and which does not create new or incremental commercial value to Licensee and/or its Members above the value of underlying Licensor Intellectual Property.

Members ” shall mean the financial institutions or other entities that use or offer for use Visa Products and Services in and/or outside the Territory under sublicense from Licensee or an Affiliate of Licensee.

Merchant ” shall mean any Person that enters into an agreement with an Acquirer for participation in the Visa Enterprise for the acceptance of Cards for purposes of originating payment transactions under the Licensed Marks.

 

-6-


New Intellectual Property ” shall mean Intellectual Property created or acquired or developed by either of the Parties or their Affiliates or their respective successors after the Effective Date for use in the Field of Use or in respect of the Visa Products and Services or relating to the management, operation, maintenance or promotion of, or participation in, the Visa System, which is not Licensor Upgrades and Development, Licensee Upgrades and Development, Licensor Derivative Work, Licensee Derivative Work, Licensor Replacement Technology or Licensee Replacement Technology.

New Visa Marks ” shall mean any Trademarks that are developed after the Effective Date by Licensor or Licensee or their Affiliates as variations or derivatives of, or that incorporate (such that the Visa Mark forms the dominant or distinctive part of the Trademark), the Visa Marks and, for the avoidance of doubt, New Visa Marks shall include all Trademarks comprising the Visa V-design combined with a product or service identifier.

Non-Branded Core Products ” shall mean products (physical or intangible) or services in the Field of Use and Expanded Field offered by either of the Parties, which do not bear a Visa Mark or New Visa Mark, in the following categories: (i) general purpose products or services generally accepted at acceptance locations of the Visa Enterprise, Customers, Members or Merchants; (ii) commercial products or services (including purchasing (procurement) and payment products or services used by large and small corporate businesses and government entities); (iii) consumer debit products or services such as deposit account and prepaid; (iv) business-to-business products or services; or (v) person-to-person products or services.

Non-Visa Marks ” shall mean any Trademarks that are developed after the Effective Date by Licensor or Licensee or their Affiliates for use in respect of the Visa Products and Services or relating to the management, operation, maintenance or promotion of, or participation in, the Visa System, which are not Visa Marks or New Visa Marks or confusingly similar to Visa Marks.

Parties ” shall mean Licensor and Licensee, and “ Party ” shall mean any one of them.

Patents ” shall mean all patents and patent applications and all reissues, renewals, divisions, continuations, continuations-in-part, reexaminations, patent term restorations, and extensions thereof, as granted or pending in any jurisdiction worldwide.

Priority Global Customer ” shall have the meaning set forth in Appendix E of Schedule 3 .

Priority Global Customer Terms ” shall mean the principles and terms for managing and servicing Priority Global Customers, set forth in Appendix E of Schedule 3 .

Processor ” shall mean a Person that provides data or transaction processing services for Visa Inc. and its Affiliates, Licensee, Members or other sublicensees of Licensee, Customers and/or Merchants.

 

-7-


Put-Call Option Agreement ” shall mean the Visa Europe Put-Call Option Agreement entered into by and between Visa Inc. and Licensee as of the Effective Date.

Receiving Party ” shall have the meaning set forth in Section 12.1(b) .

Related Parties ” shall have the meaning set forth in Section 12.1(c) .

Restructuring Agreement ” shall have the meaning set forth in the introduction.

Restructuring Closing Date ” shall have the meaning set forth in the introduction.

Same Terms ” shall mean on substantially the same terms and conditions, mutatis mutandis , as the terms and conditions set out in this Schedule 2, including the representations and warranties, except for (i) terms relating to financial consideration and exclusive or non-exclusive use (unless such term is otherwise expressly required herein), (ii) any terms extraneous to the grant of a license, in particular Section 8.1 (Non-Compete), and (iii) as modified so that Visa Inc. shall be granted rights outside the Territory and Licensee inside the Territory.

Source Code Protection Rules ” shall mean the restrictions and rules governing the use of the Licensor Source Materials, attached hereto as Appendix C .

System Changes ” shall mean changes, including enhancements, fixes or improvements, necessary to enable, maintain, operate or protect the Visa System, including changes required by Law or to respond to a claim of infringement of third party Intellectual Property or enhancements required to enable interoperability between VE Clearing and Settlement System and VisaNet.

Territory ” shall mean, as of the Effective Date, the jurisdictions of Andorra, Austria, Bear Island, Belgium, Bulgaria, Channel Islands, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Island, Finland, France (including its “DOM-TOMs”), Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Vatican City, the United Kingdom, including the territories and possessions thereof ( provided , however , that nothing set forth above shall modify the composition or jurisdiction of the Visa Regions as set forth in the Visa International By-Laws and Regional Board Delegations in effect immediately prior to the Effective Date), and any other jurisdiction which, after the Effective Date, becomes a full member state of the European Union, and including any military bases, embassies or diplomatic consulates of the foregoing jurisdictions which are located outside of the Territory and excluding any military bases, embassies or diplomatic consulates located in the Territory of those jurisdictions which are located outside of the Territory. With respect to French “DOM-TOMs”, the Parties agree that the inclusion of such locations within the Territory is not intended to affect (and may not be implemented in such a way that affects) the allocation of revenues to the Parties immediately prior to the Effective Date unless the Parties mutually agree otherwise.

 

-8-


Third Party Claim ” shall have the meaning set forth in Section 11.5(a) .

Third Party Commercial Software ” shall mean software that is made available by a third party (excluding any Affiliates of Licensor) pursuant to the terms of a generally available license agreement (whether such terms are commercial “off the shelf” and/or “open source”).

Third Party License ” shall mean any legally binding agreement, including all amendments thereto, granting to Licensor any right under or with respect to any third party (excluding any Affiliates of Licensor) Intellectual Property that is necessary and/or useful for the operation of the Visa System or for use in respect of a Visa Product and Service.

Third Party Licensed Software ” shall mean software that is owned or licensed to Licensor or any of its Affiliates by a third party and that was or is commissioned and/or customized by or on behalf of Licensor or any of its Affiliates and integrated into, or adapted for use in conjunction with, Licensor Intellectual Property for use in the Visa System or in relation to a Visa Product and Service.

Threshold ” shall have the meaning set forth in Section 2.6(b)(ii)(B) .

Trade Secret ” shall mean information of any kind, including customer lists, methods, processes, know-how, methodologies, designs, and plans, and other proprietary or confidential information, in each case to the extent any of the foregoing derives economic value from not being generally known to the public or to other Persons who can obtain economic value from its disclosure or use, and is the subject of efforts that are reasonable under the circumstances to maintain its secrecy.

Trademark ” shall mean trademarks, trade names, corporate names, business names, trade styles, get up, trade dress, product and service names, words, symbols, devices, service marks, logos, taglines, sounds, combinations thereof, other source or business identifiers and general intangibles of like nature, together with goodwill associated therewith, whether registered or unregistered, arising under the Laws of any jurisdiction, and registrations and applications for registration with respect to any of the foregoing.

Trigger Event ” shall mean that Licensor: (i) suffers a Change of Control in favor of a Person who, together with its Affiliates, is a Licensee Competitor; or (ii) sells, transfers or otherwise disposes of all or a substantial part of its assets that are the subject of this Schedule 2 to a Person who, together with its Affiliates, is a Licensee Competitor, by means of sale, transfer, merger, consolidation or otherwise.

United States Bankruptcy Code ” shall mean 11 U.S.C. §§ 101 et seq. (as amended from time to time).

VE Authorization System ” shall mean the system for authorizing financial transactions operated from time to time by Licensee.

 

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VE Clearing and Settlement System ” shall mean the system and services for financial processing and the clearing and settlement of financial transactions, developed, owned and intended to be operated by Licensee from time to time.

VEOR ” shall mean the operating rules and regulations applicable to Licensee and its Members, as promulgated by Licensee from time to time subject to Section 7.2 .

VESI ” shall mean Visa Europe Services Inc., a corporation existing under the laws of the State of Delaware, with a registered office at Corporation Trust Center, 1209 Orange Street, Wilmington, County of New Castle, 19801, USA, and having an office at 1 Sheldon Square, London W2 6TT.

VIOR ” shall mean the operating rules and regulations applicable to Visa Inc. and its Customers, as promulgated by Visa Inc. from time to time subject to Section 7.2 .

VIP System ” shall mean the processing component of the VisaNet Integrated Payment System (comprised of Base I and the Single Message System used for single message authorization in connection with financial transaction processing).

Visa Enterprise ” shall mean the worldwide enterprise comprised of Licensor and its Affiliates and Licensee and its Affiliates, providing products and services that include authorizing, processing, clearing and settling of financial transactions and management and processing of information in connection with financial payments under the Licensed Marks or using the Visa System.

Visa Marks ” shall mean Trademarks incorporating the term “Visa” and all Trademarks owned or used by the Visa Organizations at the Effective Date, including the registrations and applications for registration as set forth in Appendix F of Schedule 3 , as amended from time to time to include New Visa Marks.

VisaNet ” shall mean the systems and services owned by Licensor as of the Effective Date and as such may be modified or enhanced from time to time, including the VIP System, Base II and VE Authorization System, and related components, through which online financial processing, authorization, clearing and settlement services are delivered to Members and Customers from time to time.

Visa Organizations ” shall have the meaning set forth in the introduction.

Visa Products and Services ” shall mean the products and services of the Visa Enterprise relating to financial services, payments, related information technology and information processing services, including credit cards and debit card and authorization, processing, clearing and settlement services marketed, offered, provided, sold or distributed in connection with the Visa Enterprise.

Visa System ” shall mean the information technology and other systems and platforms for global data processing and payment authorization, clearing and settlement, including VisaNet and the VE Clearing and Settlement System used by the Visa Enterprise.

 

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1.2 Construction .

In this Schedule, unless the context otherwise requires: (a) words importing the singular number shall include the plural, and vice versa ; (b) words importing the masculine gender shall include the feminine and neuter genders; (c) words “including” or “includes” shall mean “including without limitation”; (d) words such as “hereunder”, “hereto”, “hereof”, “herein” and other words commencing with “here” shall refer to the whole of this Schedule 2 (including the Appendices hereto) and not to any particular section hereof; (e) the descriptive headings of sections of this Schedule 2 are inserted for convenience only and shall not affect in any way the meaning or interpretation of this Schedule 2; (f) references to Sections, Appendices and the introduction are references to sections, appendices and the introduction of this Schedule 2 (g) any reference in this Schedule 2 to “writing” or comparable expressions includes a reference to facsimile transmission or comparable means of communication; and (h) “Licensor” shall be construed to mean “Inovant, Visa Inc., Visa International and Visa USA or any one of them”.

2. LICENSES OF INTELLECTUAL PROPERTY

2.1 Grants of Rights .

(a) Grants of Rights by Licensor.

(i) Grant of rights in Licensor Intellectual Property . Subject to the terms and conditions set forth in this Agreement and Schedule 2, Licensor hereby grants to Licensee, an exclusive, irrevocable and perpetual license under the Licensor Intellectual Property, which shall automatically be deemed to cover all Licensor Upgrades and Developments, (including the right to grant sublicenses under Section 2.4 ) to: (i) use, execute, practice and otherwise exploit the Licensor Intellectual Property within the Field of Use and in the Territory; and (ii) copy, reproduce, modify, adapt and use the Licensor Intellectual Property to prepare Licensor Derivative Works within the Field of Use and in the Territory.

(ii) Licensor Upgrades and Developments . Licensor shall promptly disclose to Licensee in confidence, pursuant to a process to be mutually agreed by the Parties, all Licensor Upgrades and Developments.

(b) Grants of Rights by Licensee.

Grant of rights in VE Clearing and Settlement . Licensee shall grant to Visa Inc., at Licensor’s request, a license on the Same Terms (including the right to grant sublicenses on no less restrictive terms than the terms set forth in Section 2.4 ) to (i) use, execute, practice and otherwise exploit the Licensee Intellectual Property subsisting in the VE Clearing and Settlement System within the Field of Use and Expanded Field and outside the Territory; and (ii) copy, reproduce, modify, adapt and use the Licensee Intellectual Property subsisting in the VE Clearing and Settlement System within the Field of Use and Expanded Field and outside the Territory; provided that such license shall be an exclusive license granted for Fair Market Value. Prior to the grant of the aforesaid license (and thereafter subject to Section 17.1 ), Licensee shall not assign its rights in

 

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the Licensee Intellectual Property subsisting in the VE Clearing and Settlement System nor grant any licenses to use such rights that would conflict with the license to be granted to Visa Inc. pursuant to this Section 2.1(b) .

2.2 New Intellectual Property Developed or Acquired .

(a) Grant of rights in Licensor Net New Technology .

(i) Licensor shall disclose to Licensee in confidence, pursuant to a process to be mutually agreed by the Parties, Licensor Net New Technology.

(ii) Licensor shall grant to Licensee, at Licensee’s request, a license on the Same Terms (including the right to grant sublicenses under Section 2.4 ) to: (i) use, execute, practice and otherwise exploit the Licensor Net New Technology within the Field of Use and Expanded Field and in the Territory; and (ii) copy, reproduce, modify, adapt and use the Licensor Net New Technology within the Field of Use and Expanded Field and in the Territory; provided , that:

(A) such license shall be (a) an exclusive license in respect of the Licensor Derivative Work which offers new functionality to the underlying Licensor Intellectual Property and which creates new or incremental commercial value to Licensee and/or its Members above the value of the underlying Licensor Intellectual Property, and (b) an exclusive license in respect of the Licensor Replacement Technology (where the underlying Licensor Intellectual Property which such Licensor Replacement Technology replaces was granted by Licensor to Licensee on an exclusive basis) and (c) a non-exclusive or exclusive license (as may be mutually agreed by the Parties) in respect of Licensor’s New Intellectual Property or in respect of the Licensor Intellectual Property (where the underlying Licensor Intellectual Property which such Licensor Replacement Technology replaces was granted by Licensor to Licensee on a non-exclusive basis), and in each case granted for Fair Market Value where the determination of such Fair Market Value shall depend solely upon the incremental value of the Licensor Net New Technology over and above the value of the Licensor Intellectual Property on which such Licensor Net New Technology is based (and, in the case of the Licensor Replacement Technology, the Licensor Intellectual Property which such Licensor Net New Technology replaces); and

(B) where the Parties agree in advance to a contribution by Licensee to the development of such Licensor Net New Technology, Licensee’s license to use such Licensor Net New Technology pursuant to this Section 2.2(a)(ii) shall be without an obligation to pay a royalty or license fee.

 

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(iii) Prior to the grant of the aforesaid license (and thereafter subject to Section 17.1 ), Licensor shall not assign its rights in the Licensor Intellectual Property subsisting in the Licensor Net New Technology nor grant any licenses to use such rights that would conflict with the licenses to be granted to Licensee pursuant to this Section 2.2(a)(ii) .

(b) Grant of rights in Licensee Net New Technology .

(i) Licensee shall disclose to Visa Inc. in confidence, pursuant to a process to be mutually agreed by Licensee and Visa Inc., Licensee Net New Technology.

(ii) Licensee shall grant to Visa Inc., at Visa Inc.’s request, a license on the Same Terms (including the right to grant sublicenses under Section 2.4 ) to: (i) use, execute, practice and otherwise exploit Licensee Net New Technology within the Field of Use and Expanded Field and outside the Territory; and (ii) copy, reproduce, modify, adapt and use Licensee Net New Technology within the Field of Use and Expanded Field and outside the Territory; provided , that:

(A) such license shall be (a) an exclusive license in respect of the Licensee Derivative Work which offers new functionality to the underlying Licensee Intellectual Property and which creates new or incremental commercial value to Visa Inc. and/or its Customers above the value of the underlying Licensee Intellectual Property licensed to Visa Inc. pursuant to Section 2.1(b) , and (b) an exclusive license in respect of the Licensee Replacement Technology (where the underlying Licensee Intellectual Property which such Licensee Replacement Technology replaces was granted by Licensee to Visa Inc. on an exclusive basis) and (c) a non-exclusive or exclusive license (as may be mutually agreed by Licensee and Visa Inc.) in respect of Licensee’s New Intellectual Property or in respect of the Licensee Intellectual Property (where the underlying Licensee Intellectual Property which such Licensee Replacement Technology replaces was granted by Licensee to Visa Inc. on a non-exclusive basis), and in each case granted for Fair Market Value where the determination of such Fair Market Value shall depend solely upon the incremental value of Licensee Net New Technology over and above the value of the Licensee Intellectual Property licensed to Visa Inc. pursuant to Section 2.1(b) , on which such Licensee Net New Technology is based (and, in the case of the Licensee Replacement Technology, the Licensee Intellectual Property licensed to Visa Inc. pursuant to Section 2.1(b) which such Licensee Net New Technology replaces); and

(B) where Licensee and Visa Inc. agree in advance to a contribution by Visa Inc. to the development of such Licensee Net New Technology, Visa Inc.’s license to use such Licensee Net New Technology pursuant to this

 

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Section 2.2(b)(ii) shall be without an obligation to pay a royalty or license fee.

(iii) Prior to the grant of the aforesaid licenses (and thereafter subject to Section 17.1 ), Licensee shall not assign its rights in the Licensee Intellectual Property subsisting in the Licensee Net New Technology nor grant any licenses to use such rights that would conflict with the licenses to be granted to Visa Inc. pursuant to this Section 2.2(b)(ii) .

(c) Right of evaluation . If Licensor develops or considers acquiring Licensor Net New Technology or Licensee develops or considers acquiring Licensee Net New Technology that could have a material impact on the Visa Enterprise, such developing or acquiring Party shall offer, subject to non-disclosure provisions in any applicable third-party agreement, to the other Party access and information relating to such Licensor Net New Technology or Licensee Net New Technology (as relevant) for testing and evaluation by such other Party to determine such other Party’s interest in acquiring rights to such Licensor Net New Technology or Licensee Net New Technology (as relevant) by license, sublicense or otherwise in accordance with Sections 2.2(a) and (b) . All such Licensor Net New Technology or Licensee Net New Technology (as relevant) of a Party that is disclosed to the other Party for such other Party’s evaluation pursuant to this Section 2.2(c) shall constitute the disclosing Party’s Confidential Information under Section 12.1 and may not be disclosed to any third party without the prior written consent of such disclosing Party.

2.3 Grant of Rights in Expanded Field .

Licensee may request that Licensor grant to Licensee, a license to use any Licensor Derivative Works developed by or on behalf of Licensee pursuant to Sections 2.1(a)(ii) , outside of the Field of Use and in the Territory, which such request shall not be unreasonably denied. Should Licensor consent to such request, Licensor shall grant to Licensee a license on the Same Terms (including the right to grant sublicenses under Section 2. 4) to use such Licensor Derivative Works in the Territory and outside the Field of Use; provided that such license shall be a non-exclusive license and without an obligation to pay a royalty or license fee; provided further , that where a meaningful part of the Licensor Derivative Works is comprised of previously existing Licensor Intellectual Property or Licensor Derivative Work, Licensor may oblige Licensee to pay a Fair Market Value royalty for use of only that pre-existing portion of the Licensor Intellectual Property outside of the Field of Use. For the avoidance of doubt, Licensee may make such requests only in connection with Licensor Derivative Works and Licensor shall have no obligation to consider any request by Licensee to use any Licensed Mark developed by or on behalf of Licensee outside of the Field of Use.

 

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2.4 Sublicenses .

(a) Sublicensing . Subject to Section 2.4(b)(A) and Section 2.4(d) , Licensee may grant written sublicenses of any Licensor Intellectual Property, Licensor Derivative Works and Licensor Net New Technology to any Person (including Processors) within the Field of Use and Expanded Field and in the Territory; provided , however , that, Licensee shall not grant any such sublicense to any Licensor Competitors, other than Persons authorized by the Visa International Board of Directors as of the Effective Date to use such Intellectual Property.

(b) Processors .

A. Licensee shall not sublicense or otherwise disclose any Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology to any Processor that competes with Visa Inc.

B. Licensee may grant written sublicenses of any Licensor Intellectual Property, Licensor Derivative Works and Licensor Net New Technology to any Processor notwithstanding that such Processor might operate outside the Territory; provided , that , (i) Licensee acquires the business of such Processor or establishes a joint venture with such Processor and the purpose of the transaction to acquire or to establish a joint venture with the Processor has not been to circumvent the restrictions in Section 2.4(a) or Section 2.4(b)(A) ; and (ii) less than 15% of such Processor’s customers at the time of the initial sublicense grant have their principal place of business outside the Territory. Any joint venture established pursuant to this Section 2.4(b)(B) shall be established exclusively for and provide services exclusively to Territory-based customers. Licensee shall be free to form joint ventures with any Processors operating outside the Territory, which have customers inside and/or outside the Territory, provided that Licensee shall not sublicense or otherwise disclose any Licensor Intellectual Property, Licensor Derivative Works and Licensor Net New Technology to such joint ventures (unless otherwise agreed in writing with Visa Inc.).

(c) Grant of rights to VESI . Licensor hereby grants to Licensee the right to grant a sublicense of the Licensor Intellectual Property, Licensor Derivative Works and Licensor’s New Intellectual Property to VESI notwithstanding the fact that VESI is based in and operates within the United States, provided that such sublicense restricts VESI’s right to use such Intellectual Property to the scope of the rights granted to Licensee under this Schedule 2 and such sublicense shall terminate should VESI no longer be an Affiliate of Licensee.

(d) Required terms of any sublicense .

(i) All sublicenses granted by Licensee (or its Affiliates or Members or other sublicensees of Licensee) under Section 2.4(a) and (b)  of this Schedule 2,

 

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save for those granted to Affiliates of Licensee, shall be in writing, and on relevant terms no less restrictive than the terms set forth in this Schedule 2. Licensee shall require and procure that each sublicensee agree in writing to the following terms and conditions: (i) sublicensee shall comply in all respects with the Global Interoperability Rules and, if relevant, Source Code Protection Rules; (ii) sublicense shall be governed by English law; (iii) sublicense shall be terminable by Licensor for uncured material breach by sublicensee in accordance with the provisions of Section 2.4(d)(ii) or earlier as may be agreed by the parties to such sublicense; (iv) sublicensee agrees to protect against unauthorized use and disclosure of either Party’s Confidential Information, in accordance with the terms set forth in this Schedule 2; and (v) sublicense shall be freely terminable at the option of Licensee on the sale of Licensee to Visa Inc. without damages or claims by sublicensee, provided , however , that Visa Inc. shall enter into Replacement Arrangements (as defined in the Put-Call Option Agreement) with such sublicensees. In no event shall Licensee grant any sublicense pursuant to this Schedule 2 with rights greater than those granted under this Schedule 2.

(ii) Licensee shall be responsible to Licensor for the performance by each sublicensee under this Section 2.4 of the terms of any of Licensee’s sublicense agreements. If it comes to the attention of an officer of Licensee that a sublicensee is in material breach of the terms of its sublicense agreement with Licensee or is in breach of a Global Interoperability Rule which would be considered a material breach of its sublicense agreement with Licensee, Licensee shall promptly notify in writing such sublicensee and Visa Inc. of such breach and Licensee shall discuss with its sublicensee a plan requiring such sublicensee to cure its breach (“ Plan to Cure ”). For breaches of Global Interoperability Rules, Licensee will share appropriate information as to corrective action to be taken, if any. If Visa Inc. independently becomes aware of any non-compliance by a sublicensee, Visa Inc. may notify Licensee. Licensee and its sublicensee shall have a period of 60 days from the date such breach came to the attention of an officer of Licensee (the “ Initial Period ”) to agree the Plan to Cure. Licensee shall be entitled to agree with its sublicensee a period of up to 180 days following the Initial Period for its sublicensee to cure its breach or such longer period as Licensee may agree with Visa Inc. (Visa Inc.’s agreement not to be unreasonably withheld and not to be withheld in circumstances where Visa Inc. or its licensing entities has a practice of providing longer periods for curing similar breaches in respect of its Customers’ breaches of their license agreements with Visa Inc.) (“ Cure Period ”). If, in any particular case, Visa Inc. and Licensee cannot reach agreement as to whether the length of the Cure Period (in excess of 180 days) is reasonable in the circumstances or whether a similar period has been granted by Visa Inc. or its licensing entities in respect of any of its Customers’ breaches, then Visa Inc. and Licensee shall refer the question to arbitration under the expedited dispute resolution process set forth in Section 16.5 . If either Visa Inc. or Licensee invokes such arbitration, then pending conclusion of such dispute resolution procedure, Visa Inc. shall not be entitled to terminate the relevant sublicense. Licensor, as the proprietor of the rights that are the subject of the sublicense, shall have the right to terminate such sublicense immediately (i) if Licensee and

 

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sublicensee fail to agree on a Plan to Cure within the Initial Period; or (ii) after the Cure Period should sublicensee fail to cure its breach within such Cure Period. Save for Licensor’s right to terminate Licensee’s sublicenses in accordance with this Section 2.4(d)(ii) , Licensor shall have no other rights to enforce Licensee’s sublicenses. After the Cure Period, the right of Licensor to terminate sublicenses shall not preclude Licensor from seeking any and all other available remedies against Licensee or its sublicensees for such breach, including injunctive relief.

(iii) From time to time (but no more frequently than once a year) at Licensor’s request, Licensee shall provide to Visa Inc. a list of its sublicensees.

2.5 Third Party Intellectual Property .

(a) Covenant to procure licenses from Licensor’s Affiliates .

(i) To the extent that any Licensor Intellectual Property is owned by Affiliates of Licensor at the Effective Date, Visa Inc. shall procure that by the Effective Date all such Affiliates have entered into written license agreements with Visa Inc.

(ii) In the event that any Licensor Intellectual Property, Licensor Upgrades and Developments and Licensor Net New Technology are owned or acquired by Affiliates of Licensor after the Effective Date, Visa Inc. shall procure that all such Affiliates shall promptly enter into written license agreements with Visa Inc.

(iii) All such license agreements shall (a) include an express grant to Visa Inc. of the perpetual and irrevocable right to grant to Licensee a perpetual and irrevocable sublicense, on the terms set forth in this Schedule 2, of such Intellectual Property, and (b) expressly provide that Licensee is a third party beneficiary of such rights such that Licensee shall be entitled to enforce any and all rights granted to Licensor as to which Licensee is a third party beneficiary directly against the licensor.

(iv) Visa Inc. and Licensee acknowledge that damages shall not be an adequate remedy in the event of Visa Inc.’s breach of the covenant set forth in this Section 2.5(a) and that Licensee may additionally be entitled to equitable remedies including specific performance.

(v) All rights granted to Visa Inc. pursuant to this Section 2.5(a) shall be included in the licenses granted by Visa Inc. to Licensee under this Schedule 2.

(b) Covenant to procure licenses from Licensee’s Affiliates .

(i) In the event that any Licensee Net New Technology is owned or acquired by Affiliates of Licensee after the Effective Date and Visa Inc. requests a license in respect of such rights pursuant to Section 2.2(b) , Licensee shall

 

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procure that all such Affiliates shall promptly enter into written license agreements with Licensee.

(ii) All such license agreements shall (a) include an express grant to Licensee of the perpetual and irrevocable right to grant to Visa Inc. a perpetual and irrevocable sublicense, on the terms set forth in this Schedule 2, of such Intellectual Property, and (b) expressly provide that Visa Inc. is a third party beneficiary of such rights such that Visa Inc. shall be entitled to enforce any and all rights granted to Licensee as to which Visa Inc. is a third party beneficiary directly against the licensor.

(iii) Visa Inc. and Licensee acknowledge that damages shall not be an adequate remedy in the event of Licensee’s breach of the covenant set forth in this Section 2.5(b) and that Licensor may additionally be entitled to equitable remedies including specific performance.

(iv) All rights granted to Licensee pursuant to this Section 2.5(b) shall be included in the licenses granted by Licensee to Visa Inc. under this Schedule 2.

(c) Third Party Licensed Software . Upon Licensee’s written request, Licensor shall **

(d) Third Party Commercial Software . Upon Licensee’s written request, Licensor shall **.

(e) Hardware and Connectivity . Licensee shall bear the cost, expense and responsibility for acquiring the hardware, connectivity and other physical components necessary and/or useful for implementing Visa Products and Services.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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(f) Limitations of Licensor’s Obligations . Nothing herein shall impose an obligation on Licensor to grant rights in Third Party Licensed Software or Third Party Commercial Software, other than as specified in this Section 2.5 .

(g) ** License . For effectiveness as of the Effective Date, Licensee and Licensor shall co-operate to ensure that the ** License is assigned to Licensee, including all rights and obligations thereunder; provided , however , that in effecting such assignment, the ownership of all Intellectual Property developed under such agreement (not owned by **) shall be and remain the property of Licensor (and all such right, title and interest in such Intellectual Property owned by Licensee as a result of the assignment of the ** License to Licensee, shall be assigned by Licensee to Licensor). All amounts paid by Licensee to Licensor prior to the Effective Date in connection with the ** License have been accounted to ** in satisfaction of the payment obligations under the ** License.

2.6 Protection Rights - New Developments/Systems Changes .

(a) Changes to Intellectual Property. Except as set forth in Section 2.6(b) and Section 7.1(d) :

(i) Licensee shall not be obliged to adopt or implement any of Licensor’s New Intellectual Property or Licensor Derivative Works (“ Intellectual Property Changes ”) unless such adoption or implementation would have a positive financial return for Licensee and its Members (based on a financial analysis providing a five (5) year projection of Licensee’s business and, on a majority basis, of its Members’ businesses showing whether such adoption or implementation would have a positive financial return for Licensee and for its Members) (“ Positive Return ”).

(ii) If Visa Inc. wishes to oblige Licensee to adopt or implement any Intellectual Property Changes, it shall give Licensee ninety (90) Business Days’ prior notice of any such proposed Intellectual Property Changes. Upon receipt of such notice, Licensee shall have a period of sixty (60) Business Days to provide a written response to Visa Inc. stating whether it agrees to adopt or implement such Intellectual Property Changes. In the event that Licensee does not agree to adopt such Intellectual Property Changes, Licensee’s written response shall set out the reasons for Licensee’s good faith belief that its adoption or implementation of such Intellectual Property Changes would not have a Positive Return.

(iii) Prior to the expiry of the sixty (60) Business Day period referred to in Section 2.6(a)(ii) above, or immediately after such period if Licensee does not agree to adopt such Intellectual Property Changes, at Licensee’s request, Visa Inc. and Licensee shall jointly consult in respect of the proposed adoption or implementation (the “ Consultation Process ”) and Visa Inc. shall have regard to any observations Licensee might make. Visa Inc. and Licensee shall each bear its own costs relating to the Consultation Process. Visa Inc. may offer a financial

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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subsidy to Licensee to lessen the financial impact of the proposed adoption or implementation on Licensee and its Members. Visa Inc. and Licensee shall take into account any offered financial subsidy in assessing whether the proposed adoption or implementation would have a Positive Return.

(iv) If after thirty (30) Business Days after the commencement of the Consultation Process, Licensee, in its sole opinion, is not satisfied that the proposed adoption or implementation will have a Positive Return, Licensee shall be entitled to refuse to adopt or implement the proposed Intellectual Property Changes in the Territory. Licensee shall provide Visa Inc. with immediate written notice of its decision to reject such proposed adoption or implementation at the end of the thirty (30) Business Day period for the Consultation Process and such notice shall explain why Licensee believes such adoption or implementation of such Intellectual Property Changes would not have a Positive Return.

(v) If, following receipt of Licensee’s written response referred to in Section 2.6(a)(ii) above (and where Licensee does not initiate the Consultation Process) or receipt of Licensee’s notice referred to in Section 2.6(a)(iv) above, Visa Inc. notifies Licensee that it does not accept Licensee’s conclusion that the adoption or implementation of such Intellectual Property Changes would not have a Positive Return, a senior representative of each of Visa Inc. and Licensee shall meet within fourteen (14) days of such Visa Inc. notice to discuss and try to resolve the matter. Should Visa Inc. and Licensee continue to disagree as to whether the proposed adoption or implementation of such Intellectual Property Changes would have a Positive Return, Visa Inc. and Licensee shall refer the question to arbitration under the expedited dispute resolution process in Section 16.5 for decision as to whether such proposed adoption or implementation would not have a Positive Return. Licensee shall demonstrate that such implementation would not have a Positive Return. If such arbitration is invoked, then pending conclusion of such dispute resolution procedure, Licensee shall not be required to adopt or implement such Intellectual Property Changes. If the arbitrator determines that the proposed adoption or implementation of such Intellectual Property Changes would have a Positive Return, Licensee shall be obliged, subject to applicable Law, to adopt such Intellectual Property Changes in the Territory for the benefit of Cardholders of Visa Inc.’s Customers at Licensee’s cost (subject to receipt of any financial subsidy which Visa Inc. has agreed to pay Licensee pursuant to Section 2.6(a)(iii) ), but Licensee shall not be obliged to use, or require its Members and their Cardholders to use, such Intellectual Property Changes in the Territory.

(vi) If, following receipt of Licensee’s written response referred to in Section 2.6(a)(ii) above (where Licensee does not initiate the Consultation Process) or receipt of Licensee’s notice referred to in Section 2.6(a)(iv) above, Visa Inc. agrees that such proposed adoption or implementation would not have a Positive Return or if the determination of Positive Return is submitted to arbitration in accordance with Section 2.6(a)(v) and such arbitration determines that such proposed adoption or implementation would not have a Positive Return,

 

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then Licensee may reject such proposed adoption or implementation; provided , however , that should Visa Inc. agree to pay for the implementation costs and expenses that Licensee and its Members will incur as a consequence of the adoption or implementation to the extent necessary to return Licensee and its Members to a neutral financial condition following the implementation or adoption, Licensee shall be obliged (subject to applicable Law), and shall use its best efforts to encourage its Members, to adopt such Intellectual Property Changes in the Territory for the benefit of Cardholders of Visa Inc.’s Customers, but Licensee shall not be obliged to use, or require its Members and their Cardholders to use, such Intellectual Property Changes in the Territory. Notwithstanding this Section 2.6(a)(vi) , Visa Inc. shall have the right to use, adopt or implement any such changes described in this Section 2.6(a)(vii) outside the Territory unless at the time of the proposed changes such changes are known by either Visa Inc. or Licensee to have a detrimental effect on the interoperability, security, safety and soundness of the Visa System.

(vii) If, within five (5) years of the implementation of the Intellectual Property Changes by Licensee pursuant to Section 2.6(a)(vi) , Licensee chooses to use (and to require its Members and their Cardholders to use) such Intellectual Property Changes and such use of the Intellectual Property Changes in the Territory results in a Positive Return, Licensee shall agree to repay Visa Inc. a portion of the implementation costs and expenses paid by Visa Inc. pursuant to Section 2.6(a)(vi) , such portion to be agreed between Visa Inc. and Licensee, in the event that such changes have the anticipated Positive Return.

(b) Changes to Visa System .

(i) Interoperability, Security, Safety and Soundness Changes . Both Visa Inc. and Licensee shall implement on a timely basis, routine or emergency System Changes required to maintain the interoperability, security, safety and soundness of the Visa System. Both Visa Inc. and Licensee shall pay for its own costs and expenses arising out of the implementation of such System Changes pursuant to this Section 2.6(b)(i) . If Visa Inc. and Licensee disagree as to whether the routine or emergency System Changes are required to maintain the interoperability, security, safety and soundness of the Visa System, Visa Inc. and Licensee shall refer such questions to arbitration under the expedited dispute resolution process set forth in Section 16.5 . If such arbitration is invoked, the Party requesting the change shall have the burden of demonstrating that such System Change is necessary to maintain the interoperability, security, safety and soundness of the Visa System. The Party being requested to implement the routine or emergency System Changes must proceed with the timely implementation of such changes. If the arbitrator determines that such System Changes are required to maintain the interoperability, security, safety and soundness of the Visa System, both Visa Inc. and Licensee shall pay for its own costs and expenses arising out of the implementation of such System Changes pursuant to this Section 2.6(b)(i) . If the arbitrator determines that such System Changes are not required to maintain the interoperability, security, safety and soundness of the Visa System, the Party

 

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requesting such System Changes shall be obliged to pay the other Party for its costs and expenses arising out of the implementation of such System Changes.

(ii) Business and Technical Changes .

A. In conjunction with the regularly scheduled worldwide Business Enhancement Release (as that term is defined under the Bilateral Services Schedule) or as otherwise agreed by Visa Inc. and Licensee, Visa Inc. shall be entitled to propose System Changes.

B. At the request of Visa Inc., Licensee shall implement such System Changes proposed pursuant to Section 2.6(b)(ii)(A) at Licensee’s cost; provided, that , the changes are required of all other Processors who are authorized to process transactions using the Visa System; and either (i) Licensee’s expenditure in terms of resource and expenses necessary to implement such System Changes is no more than 15% greater than the average expenditure resulting from the implementation by Licensee of all preceding System Changes during the preceding twenty-four (24) months (the “ Threshold ”); or (ii) the changes are required for the interoperability, security, safety and soundness of the Visa System.

C. If Visa Inc. and Licensee disagree as to whether the conditions set forth in Sections 2.6(b)(ii)(B) have been met, Visa Inc. and Licensee shall refer such questions to arbitration under the expedited dispute resolution process set forth in Section 16.5 . If such arbitration is invoked, Visa Inc. shall have the burden of demonstrating that, on a similar and equitable basis, all Processors have been required to make such System Change and that such System Change is under the Threshold or necessary to maintain the interoperability, security, safety and soundness of the Visa System (as relevant). Licensee must proceed with the timely implementation of System Changes concurrent with the timing required of all Processors or as otherwise necessary for the interoperability, security, safety and soundness of the Visa System. If the arbitrator determines that the conditions set out at Section 2.6(b)(ii)(B), as relevant, have been met, Licensee shall pay for such changes at Licensee’s cost. If the arbitrator determines that the conditions set out at Section 2.6(b)(ii)(B) have not been met, Licensee shall not be obliged to make such changes at Licensee’s costs.

D. Should Visa Inc. agree to pay for the implementation costs and expenses that Licensee will incur as a consequence of making the System Change, Licensee shall, in any event, be obliged to make such System Changes.

E. In the event that Licensee is obliged to implement the proposed System Changes pursuant to this Section 2.6(b) , Licensee shall work with

 

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Licensor in good faith to enable the reasonable and timely implementation of such Systems Changes.

F. Licensee shall be entitled to propose System Changes on the same terms as set out at Sections 2.6(b)(ii) but, with the roles of Visa Inc. and Licensee reversed.

2.7 Fair Market Value .

(a) Visa Inc. and Licensee’s Authorized Representatives shall meet to agree Fair Market Value within fifteen (15) days’ of receipt of notification from either Visa Inc. or Licensee of the need to determine Fair Market Value. In the event Visa Inc. or Licensee cannot resolve their disagreement within fifteen (15) days’ of meeting, Visa Inc.’s and Licensee’s Chief Financial Officers, Chief Operating Officers, or Executive Vice-Presidents delegated by the Chief Financial Officers of Visa Inc. and Licensee shall meet to agree on Fair Market Value within thirty (30) days.

(b) If Visa Inc. and Licensee are unable to resolve their disagreement over Fair Market Value within thirty (30) days’ of the meeting of their Chief Financial Officers, Chief Operating Officers or such Executive Vice-Presidents delegated by the Chief Financial Officers of Visa Inc. and Licensee pursuant to Section 2.7(a) , either Visa Inc. or Licensee may refer the matter to an independent qualified expert in Intellectual Property and Trademark valuation employed by an independent firm that itself or through its affiliates has global operations, including in the United States and the United Kingdom, to be agreed by Visa Inc. and Licensee, such agreement not to be unreasonably withheld, and in default of agreement, appointed by the president for the time being of the Institute of Chartered Accountants in England & Wales (the “ Expert ”). Each of Visa Inc. and Licensee shall submit a proposal for a value or royalty rate to that Expert along with written substantiation for such proposal.

(c) The Expert, having received proposals, shall choose as the binding value or royalty rate, if relevant for the agreed time frame proposed (and in the event a time frame is not agreed for such proposals, for the default time period of one (1) year), the proposal submitted by either Visa Inc. or Licensee that most resembles a fair and reasonable value or royalty rate for the relevant rights, taking into account the terms of the license or assignment (as relevant) and other factors provided for under the terms of this Schedule 2.

(d) For the avoidance of doubt, the Expert will not have the authority to propose a different value or royalty rate from the proposals submitted by either Visa Inc. or Licensee or to re-evaluate the reasonableness of any of Visa Inc. and Licensee’s prior agreements on value or royalty in light of the conditions in which such agreement was reached.

(e) With respect to the procedure set out in Sections 2.7(b) and 2.7(c) :

 

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(i) the costs of the procedure shall be paid by the Party whose proposal was not adopted;

(ii) Visa Inc. and Licensee shall meet with the Expert to present their views: (a) at least once, (b) always in English, and (c) never in the absence of the other;

(iii) Visa Inc. and Licensee shall agree upon: (a) procedures for submitting proposals to the Expert, (b) subject to Section 2.7(e)(ii) , the number of meetings with the Expert in which they can present their views, (c) the location of such meetings, and (d) the procedures for such meetings, but in the event Visa Inc. and Licensee cannot agree within thirty (30) days of referral of the matter to the Expert, the Expert shall be empowered to decide such issues within fifteen (15) days’ of the request of either Visa Inc. or Licensee; and

(iv) the Expert shall issue its decision within ninety (90) days’ of determination of procedural issues pursuant to this Section 2.7(e) .

(f) For avoidance of doubt, this Section 2.7 does not create any additional auditing rights on behalf of either Visa Inc. or Licensee or the Expert referenced herein.

3. OWNERSHIP OF RIGHTS

3.1 Ownership of Intellectual Property .

(a) Licensee acknowledges and agrees that all right, title and interest in or to any Licensor Intellectual Property, Licensor Derivative Works and Licensor Net New Technology now owned or developed by or on behalf of either Party shall in the future be owned by Licensor.

(b) Prior to Licensee developing any works embodying Licensor Intellectual Property or any significant component thereof, Visa Inc. and Licensee shall agree as to ownership of the Intellectual Property subsisting in the work to be developed by or on behalf of Licensee (“ Developed Work ”). In the event that Visa Inc. decides, in its sole discretion, that Licensee shall be entitled to own the Intellectual Property subsisting in the Developed Work, the Developed Work shall not be a Licensor Derivative Work. In the event that Visa Inc. decides that it shall own the Intellectual Property subsisting in the Developed Work, Visa Inc. shall provide Licensee with the relevant functional specifications for the relevant Licensor Intellectual Property and only if the Developed Work embodies any Licensor Intellectual Property or any significant component thereof shall the Developed Work be a Licensor Derivative Work.

(c) Subject to Section 3.1(b) , Licensee hereby assigns to Licensor all of its right, title and interest in and to all Licensor Derivative Works now owned or developed in the future. Licensee agrees to cooperate and to execute any documentation that Licensor requires or deems necessary, in its sole discretion, to

 

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effect transfer of such rights to Licensor or to evidence Licensor’s ownership of such Intellectual Property.

(d) Licensor shall remain responsible for obtaining, maintaining, protecting and enforcing its Intellectual Property subject to Section 5 .

(e) Notwithstanding Licensor’s ownership of all Licensor Derivative Works, where Licensee has, after the Effective Date, funded, created or developed, or engaged a third party to create or develop, any Licensor Derivative Works, Licensee shall be entitled to an annual fee equivalent to the license fee or annual royalty payment for Licensor’s (and its licensees’) use of such Licensor Derivative Works that would be payable if Licensee owned such Licensor Derivative Works and granted a license to Licensor on the Same Terms to use such works for Fair Market Value; provided that where the Parties agree in advance to a contribution by Licensor to Licensee’s development of such Licensor Derivative Works, Licensor’s subsequent use of such Licensor Derivative Works shall be without an obligation to pay a royalty or license fee to Licensee.

(f) Notwithstanding Licensor’s ownership of all Intellectual Property subsisting in the VE Authorization System, in the event that Licensor makes any use of the VE Authorization System itself or through a licensee, Licensee shall be entitled to an annual fee equivalent to the license fee or annual royalty payment for Licensor’s (and its licensees’) use of such Intellectual Property subsisting in the VE Authorization System that would be payable if Licensee owned such Intellectual Property and granted a license to Licensor on the Same Terms to use such works for Fair Market Value, where the determination of Fair Market Value shall take into account the financial contributions made by both of the Parties to the development of the VE Authorization System.

3.2 Recordal of licenses .

Each Party, if so requested by the other Party, and at the requesting Party’s cost, shall complete such documents and forms in such form as may be required in order to register the licenses granted by this Schedule 2 with the appropriate Governmental Authorities.

3.3 Reservation of Rights .

Licensor retains rights to use and license the Licensor Intellectual Property in the Territory solely to the extent that (i) Licensor has engaged prior to the Effective Date and will continue to engage after the Effective Date a third-party contractor solely for the purposes of operating or maintaining servers that form part of VisaNet, which are based in the Territory, as agent for Licensor; (ii) it is necessary to engage a third party developer within the Territory on behalf of Licensor or its Affiliates for the development of products or services for use outside the Territory or outside the Field of Use; or (iii) Licensee grants its prior written consent.

 

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Licensor grants Licensee the rights to use and license the Licensor Intellectual Property outside of the Territory solely to the extent that (i) Licensee has engaged prior to the Effective Date and will continue to engage after the Effective Date a third-party contractor solely for the purposes of operating or maintaining servers that form part of VE Clearing and Settlement, which are based outside the Territory, as agent for Licensee; (ii) it is necessary to engage a third party developer outside the Territory on behalf of Licensee or its Affiliates for the development of products or services for use inside the Territory and inside the Field of Use; or (iii) Licensor grants its prior written consent.

4. TRANSFER/BANKRUPTCY

4.1 In General .

The rights granted to Licensee and its Affiliates and to Licensor and its Affiliates hereunder are unique and personal in nature, and except as expressly permitted in Section 2.4 or in this Section 4.1 , neither the rights and obligations set forth in this Schedule 2 nor any of Parties’ rights hereunder may be assigned, sublicensed, transferred or otherwise disposed of by a Party without the prior written consent of the other Party (such consent to be given or refused within thirty (30) Business Days’ of receipt of the notice to such other Party of the wish to assign, sublicense, transfer or otherwise dispose of any of its rights and obligations set forth in this Schedule 2); provided , however, that either Party shall agree to the assignment or novation of rights and obligations set forth in this Schedule 2 by the other Party (the “ Transferor ”) to one of its Affiliates (the “ Transferee ”); provided, further, that if any such Transferee ceases to be an Affiliate of the Transferor, the Transferor shall procure that prior to such Transferee ceasing to be an Affiliate of the Transferor, the relevant rights and obligations set forth in this Schedule 2 be re-assigned or novated by such Transferee to the Transferor or another Affiliate of the Transferor and the other Party hereby agrees to any such re-assignment or novation. Each Party shall promptly and in advance provide the other with copies of any documents purporting to assign or otherwise transfer any of its rights and obligations set forth in this Schedule 2

4.2 Transfer of rights to Licensee .

(a) As soon as Licensor knows, or has reason to believe, that a Trigger Event will occur or there is a substantial likelihood of the occurrence of a Trigger Event, Licensor shall immediately send a written notice to Licensee:

(i) stating that a Trigger Event is about to occur and specifying details of the nature and the terms of the Trigger Event; and

(ii) offering Licensee an option to purchase from Licensor, for Fair Market Value, Licensor Intellectual Property, Licensor Derivative Works and Licensor Net New Technology in the Territory as Licensee may require to allow Licensee to continue operating its business in the manner conducted at the date of receipt of such notice (the “ Option ”);

(b) The Option is exercisable by notice in writing from Licensee to Licensor or the assignee or transferee of the assets that are the subject of this Schedule 2 (as relevant) given within six (6) weeks of the notice referred to in Section 4.2(a) .

 

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(c) The Option shall survive a Change of Control of Licensor and shall be binding on an assignee or transferee of the assets that are the subject of this Schedule 2. Licensor shall give notice to any intended assignee or transferee of the assets that are the subject of this Schedule 2, prior to entering into a binding contract if assignment, sale or transfer, of the existence of the Option.

(d) On exercise of the Option pursuant to Section 4.2(b) , Licensor or the assignee or transferee of the assets that are the subject of this Schedule 2 (as relevant) shall sell and Licensee shall purchase, for Fair Market Value, all or part of the Licensor Intellectual Property, Licensor Derivative Works and Licensor Net New Technology in the Territory as Licensee may require to allow Licensee to continue operating its business in the manner conducted at the date of receipt of the notice referred to in Section 4.2(a) (the “ Transferring Rights ”), on the terms set out in Sections 4.2(e) to 4.2(i) .

(e) If Licensee exercises the Option pursuant to Section 4.2(b) , Licensor agrees that it shall, or that it shall procure that the assignee or transferee of the assets that are the subject of this Schedule 2 shall, execute an agreement transferring to Licensee, or to its nominee, all its right, title and interest in and to the Transferring Rights with:

(i) the goodwill of the business relating to the products and services in respect of which the Transferring Rights are used in the Territory; and

(ii) the right to sue for damages and other remedies for infringement or misuse of the Transferring Rights in the Territory which may have occurred prior to the date of the assignment and to retain those damages.

(f) Licensee shall pay Fair Market Value for the Transferring Rights. In assessing Fair Market Value the Parties or expert in intellectual property valuation (as relevant) shall be entitled to take into account in their or its calculations the nature of the Trigger Event.

(g) Licensor shall warrant that the Transferring Rights are legally and beneficially owned by Licensor (save where otherwise disclosed in writing to Licensee).

(h) At Licensee’s request, Licensor shall, or shall procure that the assignee or transferee of the assets that are the subject of this Schedule 2 shall, for each jurisdiction in the Territory enter into such form of other local form transfer as Licensee may require in order to assign its right, title and interest in and to any registrations of, or applications for registration of, the Transferring Rights in the Territory to Licensee or its nominee.

(i) The cost of the preparation and execution of the agreement referred to at Section 4.2(h) and any local form transfer as Licensee may require in order to assign the Transferring Rights for each jurisdiction in the Territory and the cost of the

 

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recordal of such assignments (as necessary) for each jurisdiction in the Territory shall be borne by Licensee.

(j) If Licensor shall fall into Bankruptcy, Licensee shall have an option to purchase, at Fair Market Value, the Licensor Intellectual Property, Licensor Derivative Works and Licensor Net New Technology in the Territory as Licensee may require to allow Licensee to continue operating its business. Sections 4.2(d), 4.2(e), 4.2(f), 4.2(h) and 4.2(i) shall apply to the purchase and transfer contemplated in this Section 4.2 , mutatis mutandis .

(k) Any attempt by Licensor to transfer to a Licensee Competitor (i) any of its rights or obligations under this Schedule 2 without having afforded Licensee the rights outlined in Sections 4.2(a) to 4.2(e) or (ii) the assets that are the subject of this Schedule 2, shall constitute a material breach hereof and would cause irreparable harm to Licensee, for which monetary reparations would be inadequate. Licensor agrees that any and all rights under this Section 4.2 are intended to survive rejection of the terms set forth in Schedule 2 by the Licensor pursuant to Section 365(a) of the United States Bankruptcy Code in a Chapter 7 or Chapter 11 bankruptcy case, to the extent such rejection is approved by a bankruptcy court of competent jurisdiction.

5. INTELLECTUAL PROPERTY MAINTENANCE, REGISTRATION, PROTECTION AND INFRINGEMENT

5.1 Patent Prosecution and Maintenance . Licensor shall make timely administrative filings and administrative payments as are necessary to maintain in full force and effect all Patents in the Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology and shall bear all costs and expenses related thereto. If Licensor files for any new Patent application outside the Territory, Licensor shall file Patent applications covering the same subject matter in any jurisdiction in the Territory at Licensee’s request, provided Licensor has the right to do so. In addition, Licensor shall use commercially reasonable efforts to continue to prosecute Patent applications and file any new Patent applications deemed, solely in Licensor’s opinion, necessary and practicable to maintain or obtain Patent rights in the Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology, provided , however , that Licensor shall at Licensee’s request file Patent applications in the Territory covering that part of the Intellectual Property subsisting in the Licensor Derivative Works which were developed solely by Licensee. Licensor shall not abandon, or allow to lapse, any registrations or applications for any Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology without the prior written consent of Licensee, not to be unreasonably withheld. Licensee agrees to provide to Licensor timely disclosures of any new inventions by Licensee that are within the scope of Licensor Derivative Works.

5.2 Support of Platforms .

Where Licensor decides to discontinue use of Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology, or no longer wishes to invest any resources in the products, services or part of the Visa System to which the relevant Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology relate,

 

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Licensee may continue to use, pursuant to the license grants to Licensee hereunder and in accordance with the terms of this Schedule 2, Licensor Intellectual Property and/or Licensor Derivative Works and/or Licensor Net New Technology in respect of the products, services or part of the Visa System to which the relevant Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology relate and invest in such products, services or part of the Visa System if it wishes to do so. Licensor shall maintain the existing registrations of such Licensor Intellectual Property and/or Licensor Derivative Works and/or Licensor Net New Technology and prosecute to registration any pending applications for such Licensor Intellectual Property and/or Licensor Derivative Works and/or Licensor Net New Technology in accordance with Section 5.1 above. Subject to Section 5.1 , in the event that Licensor decides that it no longer wishes to maintain such registrations or prosecute such applications, Licensor shall give Licensee the first right of refusal to purchase such registrations or applications from Licensor at Fair Market Value.

5.3 Notice and Marking Requirements .

Each Party shall comply with all notice and marking requirements under applicable Intellectual Property Laws and labeling requirements under applicable Law that are necessary or advisable for the protection and enforcement of the Intellectual Property rights granted herein, including the use of “ ©” and “All Rights Reserved” or other symbols or legends, as prescribed from time to time by Licensor in the Global Interoperability Rules.

5.4 Infringements .

(a) Licensor shall have the sole right, other than as set forth in Section 5.4(b) , but not the obligation, to institute or bring, and control, any suits or actions against third parties anywhere in the world, for or by reason of any violation or infringement or misappropriation of Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology. Each such suit or action shall be instituted, brought, maintained and conducted by Licensor solely at the cost and expense of Licensor; provided , that Licensee shall reasonably cooperate with Licensor, if reasonably necessary, including by agreeing to be joined as a party plaintiff and to give Licensor authority to file and prosecute the suit, action or proceeding. Licensee shall be entitled to retain any and all monies that may be received, collected or recovered in any such suit or action enforcing rights in the Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology, whether by judgment, settlement or otherwise, to the extent attributable to damages or costs in the Territory; provided , further , that Licensor shall first be reimbursed for expenses out of such monies. Licensee shall have the right, but not the obligation, to participate and be represented in any such action by its own counsel at its own expense. Licensee shall have no claim of any kind against Licensor based on or arising out of Licensor’s handling of or decisions concerning any such action, suit, proceeding, settlement or compromise, unless such handling of or decisions materially adversely affect Licensee’s rights hereunder.

(b) Should Licensor fail or choose not to act or bring any suits or actions under Section 5.4(a) within sixty (60) days (or twenty-one (21) days if Licensee,

 

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acting reasonably, has notified Licensor that an application for interim or injunctive relief is necessary) of the written notification from Licensee of such violation or infringement or misappropriation, or thereafter chooses not to pursue such suit or action, Licensee shall have the right, but not the obligation, to institute or bring and control any such suit or action in the Territory against such third party for or by reason of its violation or infringement or misappropriation of Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology in the Field of Use or Expanded Field (where an exclusive license has been granted) and in the Territory; provided , however , that Licensee shall not compromise or settle such suit or action by granting rights with respect to Licensor’s Intellectual Property or by compromising the validity of Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology without Licensor’s prior written consent (not to be unreasonably withheld) except that Licensor’s consent shall not be required with respect to any monetary component thereof. Each such suit or action in the Territory instituted, brought, maintained and conducted by Licensee shall be solely at the cost and expense of Licensee, provided that Licensor shall reasonably cooperate with Licensee, if reasonably necessary, including by agreeing to be joined as a party plaintiff and to give Licensee authority to file and prosecute the suit, action or proceeding. Licensee shall be entitled to retain any and all monies that may be received, collected or recovered in any such suit or action enforcing rights in the Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology, whether by judgment, settlement or otherwise in the Territory. Licensor shall have the right, but not the obligation, to participate and be represented in any such action by its own counsel at its own expense. Licensor shall have no claim of any kind against Licensee based on or arising out of Licensee’s handling of or decisions concerning any such action, suit, proceeding, settlement or compromise, unless such handling of or decisions materially adversely affect Licensor’s rights hereunder.

(c) Each Party shall promptly notify the other upon learning that (i) a third Person is infringing or may be infringing any Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology licensed to Licensee hereunder or (ii) any third Person is claiming or commences a declaratory judgment action or other similar type of legal proceeding to have any of the Licensor Intellectual Property, Licensor Derivative Works or Licensor Net New Technology held invalid or unenforceable.

6. VISA PRODUCTS AND SERVICES

6.1 New Payment Industry Technologies .

Where new technologies relating to Cards, which require interoperability across the Visa Enterprise, are developed by either Party after the Effective Date, Visa Inc. and Licensee shall mutually agree the specifications, testing and certification standards for such Cards. In the event that Visa Inc. and Licensee are unable to agree the specifications, testing and certification standards for such Cards, Visa Inc. and Licensee shall submit to compulsory mediation to agree

 

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such specifications, testing and certification standards. Visa Inc. shall be responsible for publishing the agreed specifications, testing and certification standards.

 

6.2 Vendor specifications.

(a) Subject to Section 6.2(e) , Visa Inc. shall establish the minimum specifications standards for, and testing and certification standards for the approval of, Card manufacturers, Card component manufacturers, third party personalization vendors, terminal and terminal component vendors, chip application vendors and PIN-entry device manufacturers (“ Vendors ”), provided that Visa Inc. shall take into account Licensee’s in-put on such minimum specifications, testing and certification standards.

(b) Subject to Sections 6.2(c)(ii) and (d) , each of Visa Inc. and Licensee shall manage the certification of Vendors whose place of manufacture is in their respective territories.

(c) Visa Inc. shall:

(i) maintain the list of global approved Vendors; and

(ii) manage the certification of a mutually agreed category of restricted Vendors that manufacture components (e.g., Holographic element), the nature of which require a limited list of Vendors to ensure the safety and soundness of the Visa Products and Services.

(d) As appropriate and mutually agreed by Visa Inc. and Licensee, either Visa Inc. or Licensee may conduct Vendor certification on behalf of the other Party on a global basis. The costs and revenues associated with the Vendor approval process shall reside with the Party conducting the approval process.

(e) In the event that Visa Inc. chooses not to pursue technology opportunities with such Vendors, Licensee may create the minimum specifications, testing and certification standards for Vendors for such opportunities for use in the Territory.

7. GLOBAL INTEROPERABILITY RULES/VIOR/VEOR

7.1 Global Interoperability Rules .

(a) Licensee shall, and shall procure that all of its Affiliates and sublicensees, comply with the Global Interoperability Rules, subject to applicable Law. Licensee may establish rules for its Members within the Territory, which, if based on a Global Interoperability Rule, shall be equal to, or stricter than, the relevant Global Interoperability Rule. Should Licensee in good faith determine that a Global Interoperability Rule, or any part thereof, is in violation of applicable Law, then Licensee shall immediately notify Visa Inc. in writing of such determination and such rule or part thereof shall not be binding on Licensee. If Visa Inc. disputes

 

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such assertion by Licensee, then the Parties shall resolve the Dispute pursuant to the expedited dispute resolution process set forth in Section 16.5 .

(b) Visa Inc. shall have sole authority to grant all waivers and variances to the Global Interoperability Rules. Visa Inc. shall not unreasonably withhold its grant of such waivers and variances.

(c) Visa Inc. shall be estopped from enforcing against Licensee or any of its Members or other sublicensees any Global Interoperability Rule that Visa Inc. has ceased to comply with itself or to enforce against its Customers and other sublicensees. Notwithstanding the foregoing, Visa Inc. is entitled to waive any Global Interoperability Rule on a case-by-case basis, and upon request by Licensee, for good cause in Visa Inc.’s sole discretion. Subject to this Section 7.1(c), Licensor’s failure to enforce a Global Interoperability Rule shall not constitute a waiver of its right to enforce such rule.

(d) Changes to Global Interoperability Rules. Except as set forth in Section 2.6(b) :

(i) Licensee shall not be obliged to comply with any changes to the Global Interoperability Rules, including the introduction of new rules, proposed by Visa Inc. (“ Rule Change ”) unless such Rule Change is necessary for Interoperability and the interoperability or integrity of the Visa System and would have a positive financial return for Licensee and for its Members (based on a financial analysis providing a five (5) year projection of Licensee’s business and of its Members’ businesses showing whether such use or adoption or implementation would have a positive financial return for Licensee and, on a majority basis, for its Members) (“ Positive Return ”), as demonstrated in accordance with the provisions of this Section 7.1(d) .

(ii) If Visa Inc. wishes to oblige Licensee to adopt any Rule Change, it shall give Licensee ninety (90) Business Days’ prior notice of any such Rule Change, such notice setting out Visa Inc.’s reasons why Licensee’s adoption of such Rule Change is necessary for the interoperability or integrity of the Visa System. Upon receipt of such notice, Licensee shall have a period of sixty (60) Business Days to provide a written response to Visa Inc. stating whether it agrees to adopt such Rule Change. In the event that Licensee does not agree to adopt such Rule Change, Licensee’s written response shall explain Licensee’s reasons why Licensee’s adoption of such Rule Change would not have a Positive Return.

(iii) Prior to the expiry of the sixty (60) Business Day period referred to in Section 7.1(d)(ii) above, or immediately after such period if Licensee does not agree to adopt such Rule Change, at Licensee’s request, Visa Inc. and Licensee shall jointly consult in respect of the Rule Change (the “ Consultation Process ”) and Visa Inc. shall have regard to any observations Licensee might make. Each of Visa Inc. and Licensee shall bear its own costs relating to the Consultation Process. Visa Inc. may offer a financial subsidy to Licensee to lessen the

 

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financial impact of the Rule Change on Licensee and its Members. Visa Inc. and Licensee shall take into account any offered financial subsidy in assessing whether the Rule Change would have a Positive Return.

(iv) If after thirty (30) Business Days after the commencement of the Consultation Process, Licensee, in its sole opinion, is not satisfied that the Rule Change is necessary for Interoperability and the interoperability or integrity of the Visa System or that such Rule Change will have a Positive Return, Licensee shall be entitled to refuse to adopt the Rule Change in the Territory. Licensee shall provide Visa Inc. with immediate notice of its decision to reject such Rule Change at the end of the thirty (30) Business Day period for the Consultation Process and such notice shall explain why Licensee believes such Rule Change would not have a Positive Return or is not necessary for Interoperability and the interoperability or integrity of the Visa System.

(v) If, following receipt of Licensee’s written response referred to in Section 7.1(d)(ii) above (where Licensee does not initiate the Consultation Process) or receipt of Licensee’s notice referred to in Section 7.1(d)(iv) above, Visa Inc. notifies Licensee that it does not accept Licensee’s conclusion that adoption of such Rule Change would not have a Positive Return or is not necessary for Interoperability and the interoperability or integrity of the Visa System), a senior representative of each of Visa Inc. and Licensee shall meet within fourteen (14) days of such Visa Inc. notice to discuss and try to resolve the matter. Should Visa Inc. and Licensee continue to disagree as to whether the adoption of such Rule Change would have a Positive Return or is necessary for Interoperability and the interoperability or integrity of the Visa System, Visa Inc. and Licensee shall refer the question to arbitration under the expedited dispute resolution process in Section 16.5 for decision as to whether such Rule Change would not have a Positive Return. Licensee shall demonstrate that such Rule Change would not have a Positive Return, but Visa Inc. shall demonstrate that such Rule Change is necessary for Interoperability and the interoperability or integrity of the Visa System. If such arbitration is invoked, then pending conclusion of such dispute resolution procedure, Licensee shall not be required to adopt such Rule Change. If the arbitrator determines that the proposed adoption of such Rule Change would have a Positive Return and is necessary for Interoperability and the interoperability or integrity of the Visa System, subject to applicable Law, Licensee shall be obliged, and shall use its best efforts to encourage its sublicensees, to adopt such Rule Change at its cost (subject to receipt of any financial subsidy which Visa Inc. has agreed to pay Licensee pursuant to Section 7.1(d)(iii)) .

(vi) If, following receipt of Licensee’s written response referred to in Section 7.1(d)(ii) above (where Licensee does not initiate the Consultation Process) or receipt of Licensee’s notice referred to in Section 7.1(d)(iv) above, Visa Inc. agrees that such Rule Change would not have a Positive Return or is not necessary for Interoperability and the interoperability or integrity of the Visa System or if the determination of Positive Return is submitted to arbitration in

 

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accordance with Section 7.1(d)(v) and such arbitration determines that such Rule Change would not have a Positive Return or is not necessary for Interoperability and the interoperability or integrity of the Visa System, then Licensee may reject such Rule Change; provided, however, that should Visa Inc. agree to pay for the implementation costs and expenses that Licensee and its Members will incur as a consequence of the Rule Change to the extent necessary to return Licensee and its Members to a neutral financial condition following the Rule Change, Licensee shall (subject to applicable Law) accept the Rule Change and shall use its best efforts to encourage its sublicensees to accept the same. Notwithstanding this Section 7.1(d) , Visa Inc. shall have the right to adopt or implement any such Rule Change described in this Section 7.1(d) outside the Territory unless at the time of the proposed changes such changes are known by either Visa Inc. or Licensee to have a detrimental effect on the interoperability, security, safety and soundness of the Visa System.

7.2 VEOR/VIOR .

(a) Changes to VEOR/VIOR.

(i) Visa Inc. or Licensee may propose changes to the other’s VEOR or VIOR (as relevant). Except as set forth in this Section 7.2 , neither Visa Inc. nor Licensee shall be obliged to adopt the other’s proposed changes to its VEOR or VIOR (as relevant) (“ Op Reg Change ”).

(ii) In the event Visa Inc. and Licensee have not agreed within fourteen (14) days’ of either Party proposing to the other in writing an Op Reg Change, a senior representative from the management of each of Visa Inc. and Licensee shall meet to discuss and try to resolve whether the Op Reg Change should be adopted. If the senior representatives are unable to reach agreement within a further 14 days, a committee comprised for four (4) directors (two (2) board audit committee members of Licensee and two (2) board audit committee members of Visa Inc.) shall meet within 14 days’ of receipt of a written notice from either of the senior representatives that they have failed to agree whether the Op Reg Change should be adopted, to try to resolve whether the Op Reg Change should be adopted.

(iii) If such committee is unable to reach agreement within 45 days’ of receipt of such written notice from the senior representatives, if the Party desiring the Op Reg Change (“ Change Request Party ”) wishes to oblige the other Party (“ Change Recipient ”) to adopt the Op Reg Change, it shall give Change Recipient written notice that it desires to pursue the Op Reg Change. Upon receipt of such notice, Change Recipient shall have a period of sixty (60) days to provide written notice to Change Request Party stating whether it agrees to adopt such Op Reg Change. In the event that Change Recipient does not agree to adopt such Op Reg Change, Change Recipient’s written notice shall explain why Change Recipient believes adoption of such Op Reg Change would not have a positive financial return for Change Recipient and for its Members or Customers (as relevant)

 

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(based on a financial analysis providing a five (5) year projection of Change Recipient’s business and of its Members’ or Customers’ businesses showing whether such use or adoption or implementation would have a positive financial return for Change Recipient and, on a majority basis, for its Members or Customers) (“ Positive Return ”), as demonstrated in accordance with the provisions of this Section 7.2.

(iv) If, following receipt of Change Recipient’s written response referred to in Section 7.2(a)(iii) above, Change Request Party notifies Change Recipient that it does not accept Change Recipient’s conclusion that adoption of such Op Reg Change would not have a Positive Return, Visa Inc. and Licensee shall refer the question to arbitration under the expedited dispute resolution process in Section 16.5 for decision as to whether such Op Reg Change would not have a Positive Return. Change Recipient shall demonstrate that such Op Reg Change would not have a Positive Return. If such arbitration is invoked, then pending conclusion of such dispute resolution procedure, Change Recipient shall not be required to adopt such Op Reg Change. If the arbitrator determines that the proposed adoption of such Op Reg Change would have a Positive Return, subject to applicable Law, Change Recipient shall be obliged, and shall use its best efforts to encourage its Members or Customers (as relevant), to adopt such Op Reg Change at its cost.

(v) If, following receipt of Change Recipient’s written response referred to in Section 7.2(a)(iii) , Change Request Party agrees that such Op Reg Change would not have a Positive Return or if the determination of Positive Return is submitted to arbitration in accordance with Section 7.2(a)(iii) and such arbitration determines that such Op Reg Change would not have a Positive Return, then Change Recipient may reject such Op Reg Change; provided, however, that should Change Request Party agree to pay for the implementation costs and expenses that Change Recipient and its Members or Customers (as relevant) will incur as a consequence of the Op Reg Change to the extent necessary to return Change Recipient and its Members or Customers (as relevant) to a neutral financial condition following the Op Reg Change, Change Recipient shall (subject to applicable Law) accept the Op Reg Change and shall use its best efforts to encourage its Members or Customers (as relevant) to accept the same.

(vi) Visa Inc. shall have the right to adopt or implement any change to its VIOR outside the Territory unless such changes impact interoperability, security, safety and soundness of the Visa System or the integrity of the Licensed Marks. Licensee shall have the right to adopt or implement any change to its VEOR in the Territory unless such changes impact interoperability, security, safety and soundness of the Visa System or the integrity of the Licensed Marks. Each of Visa Inc. and Licensee shall inform the other of any such changes to their respective VEOR and VIOR.

 

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8. LIMITED NON-COMPETE/NON-BRANDED PRODUCTS AND SERVICES

8.1 Non-Compete .

(a) Until the fifth anniversary of the Effective Date:

(i) Licensor shall not directly or indirectly offer or promote in the Territory products or services within the Field of Use (other than as expressly permitted in this Schedule 2).

(ii) Licensee shall not directly or indirectly offer or promote outside of the Territory products or services within the Field of Use (other than as expressly permitted in this Schedule 2).

(b) Licensor undertakes that prior to offering or distributing any Non-Branded Core Products in the Territory after the Effective Date, it shall give Licensee a first right of refusal for taking a license, which shall be granted on an exclusive or non-exclusive basis, at Licensee’ discretion (including the right to grant sublicenses under Section 2.4) , for use, offer or distribution of such Non-Branded Core Products in the Territory for Fair Market Value. Such determination of Fair Market Value shall take into account whether such license grant is exclusive or non-exclusive or for only part of the Territory.

8.2 Partnerships .

(a) Notwithstanding Section 8.1 , and subject to Section 2.4 , Licensee shall be entitled to enter into partnerships with any Processors; provided , that , Licensee shall not sublicense the Licensor Intellectual Property, Licensor Derivative Works, or Licensor Net New Technology or disclose any of Licensor’s Confidential Information, to such Processors save where it is permitted to do so under the terms of this Schedule 2 or the Global Rules, if applicable.

(b) Notwithstanding Section 8.1 , and subject to Section 2.4 , Licensor shall be entitled to enter into partnerships with any Processors; provided , that , Licensor shall not sublicense the Licensee Intellectual Property, Licensee Derivative Works, or Licensee Net New Technology or disclose any of Licensee’s Confidential Information, to such Processors save where it is permitted to do so under the terms of this Schedule 2 or the Global Rules, if applicable.

9. REPRESENTATIONS AND WARRANTIES

9.1 Licensor Representations and Warranties .

(a) Licensor hereby represents and warrants to Licensee that, as of the Effective Date:

(i) Licensor is validly existing and in good standing under the Laws of its jurisdiction of organization.

 

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(ii) Licensor has full power and authority to enter into this Schedule 2 and grant the licenses made under this Schedule 2, and has taken all actions necessary to authorize it to enter into and perform fully its obligations under this Schedule 2, and to consummate the transactions contemplated herein.

(iii) This Schedule 2 is a legal, valid and binding obligation of Licensor, enforceable in accordance with its terms subject, as to enforcement, to applicable bankruptcy, insolvency, moratorium, reorganization or similar Laws affecting creditors rights generally and to general equitable principles, and neither the execution of this Schedule 2 nor the consummation of the transactions contemplated herein will (i) violate any provision of the certificate of incorporation, bylaws or other constituent documents of Licensor or (ii) require the approval or consent of any third parties except such as have been obtained.

(iv) The Licensor Intellectual Property is owned by Licensor and any Intellectual Property licensed under a third party license is lawfully used under license.

(v) Licensor is the registered owner(s) of such of the Licensor Intellectual Property as is set forth on Appendix 9.1(a)(v) . Other than as set forth on Appendix 9.2(a)(v) , neither Licensor nor any of its Affiliates owns any registered or issued Intellectual Property in the Territory.

(vi) Neither Licensor nor any of its Affiliates owns rights in the Licensor Intellectual Property within the Territory in the Field of Use or Expanded Field, which are not subject to licenses granted hereunder.

(vii) To the Best Knowledge of Licensor, Licensor has not failed to file any application, filing, registration, renewal or recordal of transfer or pay any fees in respect of registrations (or applications for registration) of the registered Licensor Intellectual Property in the Territory to the extent that such failure has had a negative material impact on Licensee’s Visa business operations.

(viii) Except as disclosed on Appendix 9.1(a)(viii) , to the Best Knowledge of Licensor, no Claim has been made by a third party disputing the right of Licensor or, to the Best Knowledge of Licensor, the right of its licensees to use any of the Licensor Intellectual Property as currently used in the Territory.

(ix) Except as disclosed on Appendix 9.1(a)(ix) , to the Best Knowledge of Licensor, the Licensor Intellectual Property is not being infringed by any third party in the Territory.

(x) Except as disclosed on Appendix 9.1(a)(x) or with respect to licenses granted by Licensee, Licensor has not granted any rights in respect of the Licensor Intellectual Property in the Territory and the Field of Use to any third party nor is it under any obligation to do so except as provided herein.

 

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9.2 Licensee Representations and Warranties .

(a) Licensee hereby represents and warrants to Licensor that, as of the Effective Date:

(i) Licensee is validly existing and in good standing under the Laws of its jurisdiction of organization.

(ii) Licensee has full power and authority to enter into this Schedule 2, and has taken all actions necessary to authorize it to enter into and perform fully its obligations under this Schedule 2, and to consummate the transactions contemplated herein.

(iii) This Schedule 2 is a legal, valid and binding obligation of Licensee, enforceable in accordance with its terms subject, as to enforcement, to applicable bankruptcy, insolvency, moratorium, reorganization or similar Laws affecting creditors rights generally and to general equitable principles, and neither the execution of this Schedule 2 nor the consummation of the transactions contemplated herein will (i) violate any provision of the certificate of incorporation, bylaws or other constituent documents of Licensee or (ii) require the approval or consent of any third parties except such as have been obtained.

(iv) Except as disclosed on Appendix 9.2(a)(iv) , to the Best Knowledge of Licensee, no Claim has been made by a third party disputing the right of Licensor or, to the Best Knowledge of Licensee, Licensee’s right to use any of the Licensor Intellectual Property as currently used in the Territory.

(v) Except as disclosed on Appendix 9.2(a)(v) , to the Best Knowledge of Licensee, the Licensor Intellectual Property is not being infringed by any third party in the Territory.

(vi) Except as disclosed on Appendix 9.2(a)(vi) , Licensee does not own any application or registrations for Patents. To the Best Knowledge of Licensee, attached as Appendix 9.2(a)(vi) is a list of all material unregistered Intellectual Property owned by Licensee or its Affiliates.

 

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9.3 Limitations .

(a) EXCEPT FOR THE EXPRESS WARRANTIES EXPRESSLY SET FORTH IN THIS SCHEDULE 2, ALL RIGHTS, LICENSES AND INTELLECTUAL PROPERTY ARE PROVIDED ON AN “AS IS” BASIS AND NEITHER PARTY MAKES ANY OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE, EVEN IF A PARTY HAS BEEN MADE AWARE OF SUCH PURPOSE.

(b) Nothing contained in this Schedule 2 shall be construed as:

(i) a warranty or representation as to the validity or scope of any Intellectual Property, except as expressly set out herein;

(ii) conferring on Licensee any right or license to use any Intellectual Property, other than the limited licenses to use such Intellectual Property licensed under this Schedule 2 in accordance with the restrictions and limitations set forth in this Schedule 2;

(iii) an obligation upon Licensor to make any determination as to the applicability of any Intellectual Property to any product or service unless expressly provided hereunder.

10. REPORTING; AUDIT RIGHTS

10.1 Audits .

(a) Licensee shall be responsible for auditing itself and its Members with regard to matters within the Audit Scope. Licensor shall not itself audit Licensee or its Members.

(b) Licensee shall develop its own audit plans and shall conduct its audits in accordance with such plans. Licensee shall share its audit plans with Licensor in advance and provide Licensor with an opportunity to request changes to the plan. If Licensee chooses not to make such changes, Licensor shall be entitled to appear before Licensee’s board audit committee to explain the desire and rationale for such change. If Licensee’s board audit committee refuses to make the requested change, the issue may be referred to binding expedited arbitration under Section 16.5 .

(c) Licensor shall be entitled to review “Material Findings” from Licensee’s audit reports within 30 days after such reports are shared with Licensee’s board or board committee. Licensee shall share remedial plans for these Material Findings that Licensor requests to see.

 

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(d) The term “ Audit Scope ” shall mean compliance with Global Interoperability Rules, interoperability, SAS 70 audit reports, integrity of the system, any specific requests by Licensor to comply with Licensor’s regulatory and legal requirements.

(e) “ Material Findings ” shall mean the top two classifications of audit findings (or, if there are only two classifications, then the top classification).

(f) Licensor shall share with Licensee best practices learnings revealed by Licensor’s own audits, subject to any applicable legal constraints, and Licensor shall share with Licensee its SAS 70 audit reports.

11. INDEMNIFICATION

11.1 General Indemnification .

(a) Solely to the extent arising or resulting from activity within the Field of Use or Expanded Field, and subject to Sections 11.2 to 11.4 and paragraphs 21.3, 21.4 and 21.5 of Schedule 1, Licensee shall indemnify and hold harmless Visa Inc. and its Affiliates, and each of its and their respective officers, directors and employees against any and all Damages suffered by or payable by Visa Inc. arising out of, or resulting from, any Claim brought against Licensee or Visa Inc. in the Territory (including, without limitations, any antitrust Claims, any Claims involving, concerning or relating directly or indirectly to a Global Rule or the Priority Global Customer Terms and any other Claims whatsoever).

(b) Solely to the extent arising or resulting from activity within the Field of Use or Expanded Field, and subject to Sections 11.2 to 11.4 and paragraphs 21.3, 21.4 and 21.5 of Schedule 1, Visa Inc. shall indemnify and hold harmless Licensee and its Affiliates, and each of its and their respective officers, directors and employees against any and all Damages suffered by or payable by Licensee arising out of, or resulting from, any Claim brought against Licensee or Visa Inc. outside the Territory (including, without limitations, any antitrust Claims, any Claims involving, concerning or relating directly or indirectly to a Global Rule or the Priority Global Customer Terms and any other Claims whatsoever).

(c) Subject to and consistent with both Licensee’s and Visa Inc.’s obligations under this Section 11.1 to indemnify each other for any Claim brought in their respective territories, Licensee shall not be obliged to indemnify Visa Inc. for any Claims relating to, or arising out of, Licensee’s membership association structure.

11.2 Indemnification of Licensor for Intellectual Property Infringement .

Licensee shall indemnify, defend and hold harmless Visa Inc. and its Affiliates, and each of their respective officers, directors, employees, stockholders, agents and representatives, against any and all Damages arising or resulting from any third party Claim alleging an Intellectual Property right violation by Visa Inc. or its Affiliates arising out of their authorized

 

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use or practice under the terms of this Schedule 2 of the rights licensed to Licensor under Section 2.1(b); provided , however , that Licensee shall be under no obligation to indemnify, defend and hold harmless pursuant to this Section 11.2 in connection with any Claim arising out of the matters disclosed in Appendix 9.1(a)(viii) .

In the event any third Person claims or asserts that Visa Inc.’s use of any rights agreed to be licensed to Licensor pursuant to Section 2.1(b), infringes upon the rights of such third Person outside the Territory (“ Licensor Third Party Claim ”), then the Party that becomes aware of such Licensor Third Party Claim shall immediately notify the other Party in writing. Visa Inc. and Licensee shall promptly discuss the manner in which such Licensor Third Party Claim should be handled. Visa Inc. and Licensee shall cooperate reasonably and use reasonable efforts to defend or resolve such Licensor Third Party Claim (including by taking steps to minimize any potential damages claim). In the event that the Licensor Third Party Claim remains outstanding six (6) months after notification of such Licensor Third Party Claim, then unless Visa Inc. and Licensee mutually agree that such third party proceedings will not result in Visa Inc. and Licensee incurring expenses and/or potential damages in excess of US$100,000, Licensee shall have the right at its sole option to request Visa Inc. to cease use of the Intellectual Property giving rise to such Licensor Third Party Claim in the affected jurisdiction (“ Cease ”) promptly unless another time period is agreed by Visa Inc. and Licensee. If Visa Inc. Ceases then (i) Licensee shall use reasonable good faith efforts to provide a workaround solution or non-infringing replacement Intellectual Property rights, which shall be a reasonable solution or replacement for the challenged Intellectual Property, without additional cost to Visa Inc. for use by Visa Inc. and its sublicensees (“ Licensor Replacement Rights ”); and (ii) the indemnification provided for in this Section 11.2 shall remain applicable. If Visa Inc. in its sole discretion does not Cease, then Visa Inc. shall be deemed to waive any right to indemnification for such Licensor Third Party Claim provided for in this Section 11.2 in respect of Damages incurred as from the date of the Licensee’s request to Visa Inc. to Cease. If Visa Inc. does Cease pursuant to such Licensee notice, Visa Inc. shall be excused from any failure to meet its obligations under this Schedule 2 due directly to Visa Inc.’s inability to use such Intellectual Property save to the extent that the provision of any non-infringing Licensor Replacement Rights enable Visa Inc. to meet its obligations.

Notwithstanding anything to the contrary in Section 11.5 below, Licensee shall have the sole right to take any steps to compromise or settle a Licensor Third Party Claim on a confidential basis if a proposed compromise or settlement involves only the payment of monetary consideration or if Visa Inc. will be provided with Licensor Replacement Rights. Visa Inc. shall have the right to reject such a compromise or settlement only if it agrees in writing (i) to assume defense of the Licensor Third Party Claim; (ii) to waive any right to indemnification for such Licensor Third Party Claim provided for in this Section 11.2 in respect of Damages incurred as from the date of the Licensee’s proposal of such compromise or settlement to Visa Inc.; and (iii) to indemnify Licensee for any Damages incurred by Licensee thereafter with respect to such Licensor Third Party Claim in excess of the monetary compensation component of the proposed settlement. If a proposed compromise or settlement does not involve only the payment of monetary consideration and Visa Inc. will not be provided with Licensor Replacement Rights, Visa Inc. shall have the right to reject such a compromise or settlement only if (a) it agrees in writing (i) to assume defense of the Licensor Third Party Claim; and (ii) to waive any right to indemnification for such Licensor Third Party Claim provided for in this

 

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Section 11.2 in respect of Damages incurred as from the date of the Licensee’s proposal of such compromise or settlement to Visa Inc.; and (b) Visa Inc. and Licensee have jointly instructed a privileged opinion from an independent lawyer charged with assessing the likelihood of success or failure of such Licensor Third Party Claim and, on an overall risk adjusted basis, it is concluded that it would be reasonable to continue to defend such Licensor Third Party Claim. In the event that the opinion from the independent lawyer concludes, on an overall risk adjusted basis, that it is not reasonable to continue defending the Licensor Third Party Claim, Licensee shall have the sole right to compromise or settle such Licensor Third Party Claim on a confidential basis and Visa Inc. shall be entitled to a proportionate reduction in the royalty payable to Licensee in respect of the Licensee Intellectual Property to compensate Visa Inc. for the loss of its right to use the challenged Intellectual Property.

11.3 Indemnification of Licensee for Intellectual Property Infringement .

Licensor shall indemnify, defend and hold harmless Licensee and its Affiliates, and each of their respective officers, directors, employees, stockholders, agents and representatives, against any and all Damages arising or resulting from any third party Claim alleging an Intellectual Property right violation by Licensee or its Affiliates arising out of their authorized use or practice under the terms of this Schedule 2 of the rights licensed to Licensee under Section 2.1(a) (“ Licensee Third Party Claim ”); provided , however , that Licensor shall be under no obligation to indemnify, defend and hold harmless pursuant to this Section 11.3 in connection with any Claim arising out of the matters disclosed in Appendix 9.2(a)(iv) .

In the event any third Person claims or asserts a Licensee Third Party Claim, then the Party that becomes aware of such Licensee Third Party Claim shall immediately notify the other Party in writing. The Parties shall promptly discuss the manner in which such Licensee Third Party Claim should be handled. The Parties shall cooperate reasonably and use reasonable efforts to defend or resolve such Licensee Third Party Claim (including by taking steps to minimize any potential damages claim). In the event that the Licensee Third Party Claim remains outstanding six (6) months after notification of such Licensee Third Party Claim, then unless the Parties mutually agree that such third party proceedings will not result in the Parties incurring expenses and/or potential damages in excess of US$100,000, Licensor shall have the right at its sole option to request Licensee to cease use of the Intellectual Property giving rise to such Licensee Third Party Claim in the affected part of the Territory (“ Cease ”) promptly unless another time period is agreed by the Parties. If Licensee Ceases then (i) Licensor shall use reasonable good faith efforts to provide a workaround solution or non-infringing replacement Intellectual Property rights, which shall be a reasonable solution or replacement for the challenged Intellectual Property, without additional cost to Licensee for use by Licensee and its sublicensees (“ Licensee Replacement Rights ”); and (ii) the indemnification provided for in this Section 11.3 shall remain applicable. If Licensee in its sole discretion does not Cease, then Licensee shall be deemed to waive any right to indemnification for such Licensee Third Party Claim provided for in this Section 11.3 in respect of Damages incurred as from the date of the Licensor’s request to Licensee to Cease. If Licensee does Cease pursuant to such Licensor notice, Licensee shall be excused from any failure to meet its obligations under this Schedule 2 due directly to Licensee’s inability to use such Intellectual Property save to the extent that the provision of any non-infringing Licensee Replacement Rights enable Licensee to meet its obligations.

 

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Notwithstanding anything to the contrary in Section 11.5 below, Licensor shall have the sole right to take any steps to compromise or settle a Licensee Third Party Claim on a confidential basis if a proposed compromise or settlement involves only the payment of monetary consideration or if Licensee will be provided with Licensee Replacement Rights. Licensee shall have the right to reject such a compromise or settlement only if it agrees in writing (i) to assume defense of the Licensee Third Party Claim; (ii) to waive any right to indemnification for such Licensee Third Party Claim provided for in this Section 11.3 in respect of Damages incurred as from the date of the Licensor’s proposal of such compromise or settlement to Licensee; and (iii) to indemnify Licensor for any Damages incurred by Licensor thereafter with respect to such Licensee Third Party Claim in excess of the monetary compensation component of the proposed settlement. If a proposed compromise or settlement does not involve only the payment of monetary consideration and Licensee will not be provided with Licensee Replacement Rights, Licensee shall have the right to reject such a compromise or settlement only if (a) it agrees in writing (i) to assume defense of the Licensee Third Party Claim; and (ii) to waive any right to indemnification for such Licensee Third Party Claim provided for in this Section 11.3 in respect of Damages incurred as from the date of the Licensor’s proposal of such compromise or settlement to Licensee; and (b) Licensee and Licensor have jointly instructed a privileged opinion from an independent lawyer charged with assessing the likelihood of success or failure of such Licensee Third Party Claim and, on an overall risk adjusted basis, it is concluded that it would be reasonable to continue to defend such Licensor Third Party Claim. In the event that the opinion from the independent lawyer concludes, on an overall risk adjusted basis, that it is not reasonable to continue defending the Licensee Third Party Claim, Licensor shall have the sole right to compromise or settle such Licensee Third Party Claim on a confidential basis and Licensee shall be entitled to a proportionate reduction in the royalty payable to Licensor in respect of the Licensor Intellectual Property to compensate Licensee for the loss of its right to use the challenged Intellectual Property.

11.4 Limitation on Damages .

(a) Unless otherwise agreed in writing by the Parties, the obligations to indemnify, defend and hold harmless pursuant to Section 11.3 shall be limited to an aggregate amount of US$** per year for any and all Third Party Claims in respect of Intellectual Property and no Person shall be entitled to recovery for Damages pursuant to such section until the total amount of Damages in any year exceeds US$ ** per Claim (the “Basket Amount”); provided, that to the extent the amount of Damages exceeds the Basket Amount, the Indemnified Party shall be entitled to recover only the amount of Damages in excess of the Basket Amount. The limits set forth above assume that all settlement payments with respect to any specific Third Party Claim occur within the year settled. In the event of a multi-year settlement structure, the aggregate amount payable with respect to such claims will in no event exceed the aggregate amount that would be payable if all such payments were made in the year of settlement and the Basket Amount deduction shall only be applied once.

(b) Unless otherwise agreed in writing by the Parties, the obligations to indemnify, defend and hold harmless pursuant to Section 11.2 shall be limited to an

 

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** Omitted pursuant to a confidential request. The confidential portion has been filed separately with the SEC.


aggregate amount equal to ** percent of the annual Fair Market Value license fee or royalty payment agreed as payable to Licensee by Visa Inc. pursuant to Section 2.1(b)  per year for any and all Third Party Claims in respect of Intellectual Property and no Person shall be entitled to recovery for Damages pursuant to such section until the total amount of Damages in any year exceeds the Basket Amount; provided, that to the extent the amount of Damages exceeds the Basket Amount, the Indemnified Party shall be entitled to recover only the amount of Damages in excess of the Basket Amount. The limits set forth above assume that all settlement payments with respect to any specific Third Party Claim occur within the year settled. In the event of a multi-year settlement structure, the aggregate amount payable with respect to such claims will in no event exceed the aggregate amount that would be payable if all such payments were made in the year of settlement and the Basket Amount deduction shall only be applied once.

(c) The obligations to indemnify set forth in Section 11.2 and 11.3 are limited to third party Claims alleging an Intellectual Property right violation and shall be governed solely by the terms set forth in this Section 11 .

11.5 Indemnification Procedures .

(a) With respect to the indemnification provided for in Section 11.1 , if either Visa Inc. or Licensee (the “ Indemnified Party ”) receives written notice of the commencement of any investigation, action, proceeding or the assertion of any claim by a third Person, or the imposition of any penalty or assessment, for which indemnity may be sought under Section 11.1 (a “ Third Party Claim ”), and such Indemnified Party intends to seek indemnity pursuant to Section 11.1 , the Indemnified Party shall immediately provide the other Party (the “ Indemnifying Party ”) with notice of such Third Party Claim; provided , however , that the failure to give such notice as provided herein will relieve the Indemnifying Party of its obligations only to the extent such failure actually prejudices the Indemnifying Party hereunder. The Indemnifying Party shall be entitled to participate in or, at its option, assume the defense, appeal or settlement of such Third Party Claim, provided that the Indemnifying Party shall not be entitled to assume or continue to maintain control of such defense, appeal or settlement if: (i) the claim for indemnification relates to or arises in connection with any criminal proceeding, action, indictment, allegation or investigation; (ii) there is an adverse determination with respect to such investigation, action, proceeding or other claim that would reasonably be likely to be materially detrimental to or injure the Indemnified Party’s reputation or future business prospects; or (iii) the claim seeks an injunction or equitable relief against the Indemnified Party; (iv) such assumption or control of such defense, appeal or settlement would give rise to a conflict of interest between the parties to such defense; or (v) the Indemnifying Party fails irrevocably to acknowledge and confirm its liability to indemnify the Indemnified Party against such Third Party Claim and waive all defenses it may have against such liability, within 60 days from its receipt of the written notice referred to in this Section 11.5 . If the Indemnifying Party assumes the defense, appeal or settlement of such Third Party Claim, such defense, appeal or settlement shall be conducted through counsel selected by the Indemnifying Party and

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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the Indemnified Party shall fully cooperate with the Indemnifying Party in connection therewith. No Third Party Claim (regardless of whether the Indemnifying Party has assumed control of such Third Party Claim or such Third Party Claim falls into any of the categories set forth in (i) through (v) above) may be settled or compromised (A) by the Indemnified Party without the prior written consent of the Indemnifying Party, which consent shall not be unreasonably withheld or delayed or (B) by the Indemnifying Party, without the prior written consent of the Indemnified Party, which consent shall not be unreasonably withheld or delayed. In the event any Indemnified Party settles or compromises or consents to the entry of any judgment with respect to any Third Party Claim without the prior written consent of the Indemnifying Party, each Indemnified Party shall be deemed to have waived all rights against the Indemnifying Party for indemnification under Section 11.1 in respect of such Third Party Claim for the period governed by such settlement, compromise or consent.

(b) Notwithstanding anything herein, if any such action, proceeding or claim challenges the validity or enforceability, or attempts to have cancelled or deemed abandoned, any of the Licensee Intellectual Property, Licensee may intervene in the primary prosecution of, and shall have the sole right to control the defense and settlement of any such action, proceeding or claim, to the extent related to such challenge to the Licensee Intellectual Property.

(c) Notwithstanding anything herein, if any such action, proceeding or claim challenges the validity or enforceability, or attempts to have cancelled or deemed abandoned, any of the Licensor Intellectual Property licensed hereunder, Licensor may intervene in the primary prosecution of, and shall have the sole right to control the defense and settlement of any such action, proceeding or claim, to the extent related to such challenge to the Licensor Intellectual Property.

12. CONFIDENTIAL INFORMATION

12.1 Confidential Information .

(a) As a result of the rights and obligations set forth in this Schedule 2, each Party may disclose to, or exchange with, the other Party certain information not available to the general public, including Trade Secrets (“ Confidential Information ”); provided , however , that the term “ Confidential Information ” shall not include any information that:

(i) is or becomes generally available to the public other than as a result of a disclosure by the Receiving Party or its Related Parties (as described in Section 12.1(c) );

(ii) is already at the time of disclosure in the possession of the Receiving Party or becomes available to the Receiving Party from a source (other than the Disclosing Party), that is not prohibited from disclosing such information by contractual, legal, equitable or fiduciary obligation to the Disclosing Party; and

 

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(iii) is independently developed by the Receiving Party’s Related Parties who do not have access to the Confidential Information.

(b) As used in this Schedule 2, “ Disclosing Party ” shall mean the Party that provided the Confidential Information to the other Party and the “ Receiving Party ” is the Party to which such Confidential Information is provided.

(c) The Confidential Information shall be kept confidential and shall not, without the prior written consent of the Disclosing Party, be disclosed by the Receiving Party or by its directors, officers, agents, representatives, employees or Affiliates (collectively referred to as the “ Related Parties ”) in any manner whatsoever except in so far as is necessary for the conduct of Receiving Party’s or its sublicensees’ business; provided that such disclosure and any disclosure to a sublicensee (except for the disclosure to an Affiliate) shall be subject to written agreement preserving the confidentiality thereof as Confidential Information in accordance with and as restrictive as the terms hereof and shall not be used by the Receiving Party or its Related Parties other than in connection with such Party’s obligations, or the enforcement of its rights, under this Schedule 2. Licensee shall include confidentiality restrictions in accordance with and as restrictive as the terms hereof in the VEOR, which such provisions shall be binding obligations on Licensee’s Members. Subject to the foregoing obligation of Licensee, Licensee shall not be obliged to enter into additional written confidentiality agreements with its Members pursuant to this Section 12.1 , unless or until such confidentiality provisions in the VEOR are no longer in force or are amended such that the confidentiality restrictions in the VEOR impose less restrictive confidentiality obligations than are imposed under this Section 12.1 . The Receiving Party agrees to reveal Confidential Information only to its Related Parties who need to know Confidential Information for the purpose of fulfilling such party’s obligations hereunder and who are informed by that party of the confidential nature of Confidential Information and the terms of this Schedule 2. Each Party shall be solely responsible for any breach of the terms of this Schedule 2 by its Related Parties.

(d) Originals and all copies of Confidential Information in writing or any other medium provided by the Disclosing Party will be returned by the Receiving Party to the Disclosing Party immediately upon the written request of the Disclosing Party, unless otherwise necessary for such Receiving Party to exercise its rights under this Schedule 2. Notwithstanding the foregoing sentence, documents prepared by the Receiving Party or its Related Parties that are based upon Confidential Information from the Disclosing Party will be destroyed promptly upon the written request of the Disclosing Party, unless otherwise necessary for such Receiving Party to exercise its rights under this Schedule 2. Following the written request from the Disclosing Party to return copies of all Confidential Information, the Receiving Party shall deliver a certificate signed by one of its officers confirming that the Receiving Party has complied with the requirements of this Section 12.1(d) .

 

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(e) In the event that the Receiving Party or anyone to whom it transmits Confidential Information pursuant to the terms of this Schedule 2 becomes legally compelled (by deposition, interrogatory, request for documents, subpoena, civil investigative demand or other legal process) to disclose any of the Confidential Information, the Receiving Party will provide the Disclosing Party with immediate notice so that the Disclosing Party may seek, at its sole cost and expense, a protective order or other appropriate remedy or waive compliance with this Section 12 of Schedule 2. In any case, the Receiving Party will furnish only that portion of the Confidential Information that its legal counsel advises in writing that it is legally required to furnish, and will use commercially reasonable efforts at the Disclosing Party’s expense to obtain a protective order or other reliable assurance that confidential treatment will be accorded the Confidential Information. The Receiving Party shall have no responsibility or liability to the Disclosing Party for disclosure of Confidential Information made in compliance with this Section 12.1(e) .

(f) Each Party’s obligations under this Section 12 shall continue in perpetuity.

(g) The Receiving Party acknowledges and agrees that Confidential Information to be disclosed to it hereunder may be of a unique character and that the breach of any provision of this Schedule 2 may cause the Disclosing Party irreparable injury and damage, and consequently, the Disclosing Party shall be entitled, in addition to all other remedies available to it, to seek preliminary and permanent injunctive and equitable relief to prevent a breach of and to secure compliance with this Section 12 .

13. EFFECT OF AGREEMENT

The terms and conditions set out in this Schedule 2 are perpetual and may not be terminated by either Party without the mutual written consent of both Parties, which consent may be withheld by either Party for any or no reason.

14. DEFAULT

Either Party shall be deemed to be in default of the terms and conditions set out in this Schedule 2 if such Party materially breaches any of its agreements or covenants contained in this Schedule 2.

15. REMEDIES ON DEFAULT

15.1 Remedies on Default .

(a) Upon either Party committing a default under Section 14 , the other Party shall have the right to notify the defaulting Party in writing of such default. If the notifying Party so notifies the defaulting Party and if the defaulting Party has not cured such default within thirty (30) Business Days of receipt of such notification (“ Default ”), then the notifying Party shall have the right to apply for all remedies

 

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available under New York law, except for termination, rescission or reformation of contract, including making an application to a court of competent jurisdiction for injunctive relief, specific performance and/or damages, and shall have the right to request attorneys’ fees and costs. The Parties acknowledge that neither Party shall be entitled to terminate the provisions of Schedule 2 for breach or any other reason.

(b) In the event that it comes to the attention of an officer of Licensee that a sublicense of Licensee is in material breach of the terms of its sublicense agreement with Licensee or is in breach of a Global Interoperability Rule, which breach would be considered to be a material breach of its sublicense agreement with Licensee, Licensee shall promptly notify Visa Inc. of such breach in accordance with Section 2.4(e) and Visa Inc. shall have the right to terminate such sublicense, but only in accordance with the terms of Section 2.4(e) .

(c) Where Visa Inc. becomes aware of a Licensee’s sublicensee’s material breach of a Global Interoperability Rule pursuant to Section 15.1(b) or otherwise, Visa Inc. shall be entitled to recover compensation from Licensee equivalent to the amount of the fine Visa Inc. could impose on its own Customers for the equivalent material breach of the same Global Interoperability Rule; provided that the amount of compensation recovered by Visa Inc. from Licensee shall not exceed the level of fine that Visa Inc. imposes on its own Customers for an equivalent material breach and Visa Inc. shall not be entitled to recover compensation from Licensee in respect of Licensee’s sublicensee’s breach of any Global Interoperability Rule that Visa Inc. has ceased to comply with itself or consistently to enforce against its Customers and other sublicensees. At Visa Inc.’s request, Licensee shall be obliged to pay such compensation to Visa Inc. for each of Licensee’s sublicensee’s material breaches of a Global Interoperability Rule pursuant to Section 15.1(b) . Licensee shall be entitled to establish, and impose on its sublicensees, its own level of fines for material breach of the Global Interoperability Rules.

16. DISPUTE RESOLUTION

16.1 General Dispute Resolution .

Except for Expedited Arbitration Disputes provided for under Section 16.5 , in the event of a dispute arising out of or in connection with this Schedule 2 (for the purposes of this section, a “ Dispute ”), either Party may initiate the following dispute resolution processes by written notice to the other (a “ Dispute Notice ”). The Parties shall first use all reasonable endeavors to resolve the Dispute among themselves, without resorting to arbitration or litigation, in accordance with the senior representative process referred to in Section 16.2 . If and only if the Dispute has not been resolved within three (3) months of the date of the Dispute Notice by means of that process, either Party may initiate and thereafter the Parties shall seek to resolve the Dispute by means of the non-binding arbitration process referred to at Section 16.3 below. If and only if the Dispute has not been resolved within nine (9) months of the date of the Notice of Arbitration (as defined in Section 16.3 ) by means of that process, either Party may initiate litigation in a court of competent jurisdiction pursuant to Section 16.4 or the Parties may agree to another dispute resolution procedure. None of the foregoing shall prevent either Party from

 

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seeking provisional injunctive relief in a court of competent jurisdiction over the Dispute, where it considers it necessary to protect its interests.

16.2 Senior Representative Process .

In the event that either Party serves a Dispute Notice that it wishes to initiate the senior representative process for the purpose of resolving the Dispute:

(a) Each Party shall, within five (5) Business Days of receipt of the Dispute Notice, nominate a person in a senior management position with an appropriate level of business experience to resolve the dispute (a “ Senior Representative ”).

(b) The Senior Representatives of the Parties shall meet and use all reasonable endeavors to resolve the Dispute within 14 Business Days of the date of the Dispute Notice and to enter into a written agreement on behalf of the Parties in settlement of the Dispute.

(c) If and only if the Senior Representatives of the Parties are not willing or able resolve the Dispute within 14 Business Days of the date of the Dispute Notice:

(i) each Party’s Senior Representative shall brief its Board of Directors within 20 Business Days of the date of the Dispute Notice; and

(ii) at least one Director from each Party shall meet and use all reasonable endeavors to resolve the Dispute within 28 Business Days of the date of the Dispute Notice and enter into a written agreement on behalf of the Parties in settlement of the Dispute.

16.3 Non-binding Arbitration .

In the event that either Party elects to initiate the non-binding arbitration process for the purpose of resolving a Dispute that it has not been possible to resolve in accordance with Section 16.2 , the Parties shall proceed as follows:

(a) The place of arbitration shall be New York, New York.

(b) The language of the arbitration shall be English.

(c) The non-binding arbitration shall be administered by the International Centre for Dispute Resolution of the American Arbitration Association (the “ ICDR ”) under its International Arbitration Rules as in effect at the time of the commencement of the arbitration, except as they may be modified herein or hereafter by agreement of the Parties.

(d) The Party commencing the arbitration shall provide to the other Party and the ICDR on the same day a written notice of arbitration and a statement of its claim(s) (the “ Notice of Arbitration” ). There shall be three (3) arbitrators. The Party submitting the Notice of Arbitration shall designate its Party arbitrator in the

 

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Notice of Arbitration and the other Party shall, within 15 Business Days after its receipt of the Notice of Arbitration, designate its Party appointed arbitrator. Thereafter, the Parties shall agree, within ten (10) Business Days, on the third and presiding member of the panel. If the Parties cannot agree on a presiding member of the panel, thereafter the two (2) appointed arbitrators shall agree, within a further ten (10) Business Day period, on the third and presiding member of the panel. If the Parties’ appointed arbitrators cannot agree on a presiding member of the panel, they shall so notify the ICDR at the conclusion of the ten 10 Business Day period and shall request that the ICDR appoint the third and presiding member of the panel within ten (10) Business Days.

(e) Consistent with Article 16 of the ICDR International Arbitration Rules in effect at the time of execution of this Agreement, the arbitral tribunal may conduct the arbitration in whatever manner it considers appropriate within the timeframes established for issuance of a non-binding written reasoned opinion as set forth below, provided that the Parties are treated with equality and that each Party has the right to be heard and is given a fair opportunity to present its case. With respect to discovery, the arbitral tribunal shall permit reasonable document discovery. As to other forms of discovery, the arbitral tribunal shall consider and decide on other forms of discovery in response to requests by the Parties without any presumption for or against such other discovery devices. In any event, any discovery permitted by the arbitral tribunal must be conducted within the overall time frames set forth below.

(f) At the conclusion of the hearing, the arbitral panel shall issue a non-binding written reasoned opinion no later than nine (9) months after the date of the Notice of Arbitration, except that the Parties may agree to extend this time limit (in which case the period specified in Section 16.1 in which neither Party may commence litigation shall be extended by the same time period).

(g) Any opinion rendered by the arbitrators shall be nonbinding and shall not be subject to any appeal. Unless the Parties expressly agree in writing to the contrary, it shall have the status of a without-prejudice expert recommendation to the Parties and it, together with all documents produced by the Parties, shall be kept strictly confidential by the arbitrator and the Parties.

(h) Each Party shall bear its own costs and expenses, and the Parties shall share in equal parts the fees and expenses of the arbitral panel and the ICDR administration fees and expenses.

16.4 Litigation .

In the event that either Party elects to initiate litigation for the purpose of resolving a Dispute that it has not been possible to resolve in accordance with Sections 16.2 and 16.3 , the Parties agree as follows:

 

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Each Party hereby submits to the exclusive jurisdiction of the United States District Court for the Southern District of New York and/or of any New York State Court sitting in the county of New York, New York for purposes of all legal proceedings arising out of or relating to this Schedule 2, or the transactions contemplated hereby. Each Party hereby irrevocably waives, to the fullest extent permitted by Law, any objection that it may now or hereafter have to the laying of the venue of any such proceeding brought in such court and any claim that any such proceeding brought in such a court has been brought in an inconvenient forum. In any action which may be instituted against a Party arising out of or relating to this Schedule 2, such Party hereby consents to the service of process in connection with any action by the mailing thereof by registered or certified mail to such Party’s address set forth in Clause 21 of this Agreement.

16.5 Expedited Arbitration .

(a) Any disputes arising out of or relating to the matters set forth in Section 2.6(a)(v) , Section 2.6(b)(i) , Section 2.6(b)(ii)(C) , Section 7.1 , Section 7.2 and Section 11.1(b) (an “ Expedited Arbitration Dispute ”) shall be exclusively resolved pursuant to this subsection rather than Sections 16.2, 16.3 or 16.4 . Such Expedited Arbitration Disputes shall be first referred by both Parties to their chief executive officers and chairpersons upon delivery by a Party and receipt by the other Party of a notice in writing setting forth the nature of the Expedited Arbitration Dispute and a concise statement of the issues to be resolved (the “ Expedited Arbitration Notice ”). The chief executive officers and chairpersons shall meet and endeavor in good faith to promptly settle the Expedited Arbitration Dispute. In the event that such individuals are unwilling or unable to resolve the Expedited Arbitration Dispute within ten (10) Business Days after such referral, the Parties agree to resolve any unresolved Expedited Arbitration Dispute pursuant to expedited arbitration as follows: The place of arbitration shall be New York. There shall be three (3) arbitrators. The arbitration shall be administered by the ICDR under its Rules as in effect at the time of the arbitration, except as they may be modified herein by agreement of the Parties. The language of the arbitration shall be English. The Party commencing the arbitration shall file with the ICDR, and simultaneously serve on the other Party, a notice of arbitration and statement of claim (the “ Notice of Arbitration ”), together with the nomination of its arbitrator and its nominee’s acceptance of such nomination, within seven (7) additional Business Days after the Expedited Arbitration Dispute has been referred to the CEO and chairpersons of the Parties as set forth above. The responding Party shall file its statement of defense and counterclaim (if any), together with the nomination of its arbitrator and its nominee’s acceptance of such nomination, within seven (7) Business Days of receiving the Notice of Arbitration. Unless otherwise agreed by the Parties, the ICDR shall endeavor to appoint the third arbitrator within a further seven (7) Business Days. The arbitrators shall conduct the arbitration such that they render a final award within sixty (60) Business Days after the tribunal has been constituted, except that the Parties may agree to extend this time limit or the arbitral tribunal may do so in its discretion if it determines that the interest of justice so requires in exceptional circumstances.

 

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(b) Section 16.5(a) above shall be final and binding upon the Parties and shall not be subject to any appeal, and judgment upon such award may be entered by any state or federal court sitting in the State and County of New York, or by any other court having jurisdiction thereof. The Parties agree to submit to the non-exclusive personal jurisdiction of the federal and state courts sitting in the State and County of New York for the purpose of enforcing this agreement to arbitrate and any award. Each Party hereby irrevocably waives, to the fullest extent permitted by law, any objection that it may now or hereafter have to the laying of the venue of any such proceeding brought in such court and any claim that any such proceeding brought in such a court has been brought in an inconvenient forum. Each Party hereby consents to the service of process in connection with any such action by the mailing thereof by registered or certified mail to such Party’s address set forth in Clause 21 of this Agreement. Each Party hereby waives, to the fullest extent permitted by law, any right it may have to a trial by jury in respect to any such action.

(c) Any arbitral tribunal constituted pursuant to Section 16.5 shall have the authority to award costs, including attorneys’ fees, as part of its decision. Unless the Parties expressly agree in writing to the contrary, the Parties undertake as a general principle to keep confidential any arbitration and any awards therein, together with all materials in the proceedings and in any pre-arbitration proceedings created for the purpose of the arbitration and all other documents produced by the other Party in the proceedings not otherwise in the public domain, save and to the extent that disclosure may be required of a Party by legal duty, to protect or pursue a legal right, to enforce the arbitration agreement, or to enforce or challenge an award in bona fide legal proceedings before a court of competent jurisdiction.

17. MISCELLANEOUS PROVISIONS

17.1 Successors and Assigns .

Except as expressly provided in Section 2.4 , the rights and obligations set forth in this Schedule 2 is for the sole benefit of the Parties hereto and their permitted assigns and nothing herein expressed or implied shall give or be construed to give to any Person, other than the Parties and such assigns, any legal or equitable rights hereunder. Neither Party shall assign its rights in the Intellectual Property licensed to the other Party or to be licensed to the other Party hereunder except on terms that provide for the continuation of such licenses on the terms hereof.

17.2 Set-off .

(a) Unless otherwise provided in this Schedule 2, the existence of any claim, demand, action or cause of action by Licensee against Licensor, or Affiliate of Licensor, whether predicated upon the provisions of this Schedule 2 or otherwise, shall not constitute a defense to the enforcement by Licensor of any of its rights hereunder, and the dollar amount thereof may not be set off against any sum due from Licensee to Visa Inc. under this Agreement, including Schedules 2 and 3.

 

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(b) Visa Inc. reserves its right to setoff any and all payment obligations of Licensee, including for amounts due in connection with damages and attorneys’ fees owed by Licensee for Licensee’s Default, against any amount due from Visa Inc. under this Agreement, including Schedules 2 and 3, if any, only if, the Parties agree in writing as to the amount owed by Licensee.

17.3 No Waiver .

(a) The failure to exercise or delay in exercising a right or remedy, option or discretion provided by this Schedule 2 or by Law does not constitute a waiver of the right or remedy or a waiver of other rights or remedies.

(b) A waiver (whether express or implied) of a breach of any of the terms of this Schedule 2 or of a default under this Schedule 2 does not constitute a waiver of any other breach or default and will not affect the other terms of this Schedule 2.

(c) A waiver (whether express or implied) of a breach of any of the terms of this Schedule 2 or of a default under this Schedule 2 will not prevent a Party from subsequently requiring compliance with the waived obligation.

(d) The rights and remedies provided by this Schedule 2 are cumulative and unless otherwise provided in this Schedule 2 are not exclusive of any rights or remedies provided by Law.

17.4 Pre-existing Agreements .

Except as set forth in Appendix D , all terms in agreements solely between Licensor and/or its predecessors and/or its Affiliates, as one party, and Licensee and/or its Affiliates, as the other party, that concern the licensing of Intellectual Property to each other, shall terminate as of the Effective Date in so far as they relate to Intellectual Property (including any payment provisions for use of such Intellectual Property).

17.5 US Federal Income Tax Treatment .

Each Party agrees that in its filing of any US federal income tax return, or in any of its other substantive written communications with the US Internal Revenue Service, it will characterize and treat, for US federal income tax purposes, the grant of any license(s) pursuant to Section 2 as a license and not as a sale, to the extent it is required to characterize or treat such grant(s) of license(s) in any such filing or communication, unless it determines in good faith that there is no longer substantial authority under United States federal income tax laws at the time of the required filing or communication for such treatment or characterization.

 

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APPENDIX A

Best Knowledge of Licensor / Best Knowledge of Licensee

The Best Knowledge of Licensor shall include the actual knowledge of the following Persons:

Ken Sommer

Gaylon Howe

Mary Ann Schuett

Phil Howell

Margaret Reid

Bill Lee

Robert McDuff

John Elkins

Tom M’Guinness

Lokelani Devone

Keith Hastings

Denise Kuwabara

Terence Milholland

Janice VandenBrink

Karen Gullett

Rupert Keeley

Jim Allhusen

David Ashman

Lyn Boxall

Richard Chang

Chris Clark

Rajiv Kapoor

Rahul Khosla

Young Chong Kim

Peter Maher

Bruce Mansfield

James Murray

Anne Cobb

Robert Clark

Gerald Hawkins

Adrian Phillips

Kamran Siddiqi

Eduardo Erana

Maria Christina Abella

Jose Maria Ayuso

Odalys Luzbel-Ruiz

Alfredo Perez

Carlos Vasquez

Derek Fry

Mitch Wolfe

 

Appendix A-1


Mike Bradley

Amanda Capern

Mike Hayes

Frank Van Nie

John Philip Coghlan

Neil Williams

William Sheedy

Michael Smith

Josh Floum

Susanne Lyons

Elizabeth Buse

Kevin Burke

Tim Attinger

Jean Bruesewitz

Darren Parslow

Stacey Pinkerd

Brad Potter

John Partridge

Jane Wallace

Keith Hunter

Robert King

Mike Dreyer

Peter Ciurea

Una Somerville

Geraldine Stone

Chris McCleary

The Best Knowledge of Licensee shall include the actual knowledge of the following Persons:

Peter Ayliffe

Carol Walsh

Philippe Menier

Mariano Dima

Steve Perry

Steve Chambers

Valerie Dias

Rachel Belsham

Derrick Ahlfeldt

Phil Symes

Christine Royce-Lewis

Sandra Alzetta

Bill Mann

Mick Franks

David Joyce

Jonathan Vaux

 

Appendix A-2


Joe Clift

Luc Janssen

Jeremy Nicholds

Marc Temmerman

Colin Grannell

Pedro Deserrano

Bill Dunn

Monica Meehan

 

Appendix A-3


APPENDIX B

Global Interoperability Rules

[TO BE AGREED]

 

Appendix B-1


APPENDIX C

Source Code Protection Rules

Access to Licensor Source Materials

Not more than ninety (90) days after the Effective Date, Licensor (which may, at Visa Inc.’s choosing, be one of the Licensor Parties, which Party Visa Inc. shall notify to Licensee) shall (i) maintain a complete development source code repository that contains the source code assets of all the Licensor Source Materials (the “Library”) and (ii) provide to the Licensee an inventory of all Licensor Source Materials broken down by service (the “ Inventory ”).The Inventory shall, for each service, include a list of the main internal software components associated with each service and supporting documentation (to the extent such documentation is identified). Without prejudice to Licensor’s obligations to provide the Inventory, Licensee shall provide Licensor with a list of those Licensor Source Materials broken down by service to which Licensee is most interested in having access.

Not more than ninety (90) days after the Effective Date, Licensee shall provide to the Licensor an inventory of all Licensor Source Materials that Licensor provided to the Licensee prior to the Effective Date (the “Licensee Inventory”).

Licensor shall keep the Library and the Inventory up to date and accurate and shall periodically (and not less than quarterly) update the Library and the Inventory in relation to any changes, modifications, combinations, alterations, patches, corrections, error fixes, improvements or upgrades related to the Licensor Source Materials and in relation to any new Licensor Source Materials produced after the Effective Date (together the “ Updates ”). Licensor shall at the same time as it updates the Library and the Inventory provide the Licensee with a copy of the updated Inventory and the Updates for any Licensor Source Materials on the Licensee Inventory or that the Licensee has requested pursuant to a Source Code Request Form (as defined below).

From time to time, as Licensee desires, Licensee may provide Licensor with a Source Code Request Form. Upon receipt of the Source Code Request Form, Licensor shall use its commercially reasonable efforts (taking into consideration the number and the complexity of the requests made by Licensee) to provide Licensee within ten (10) Business Days following its receipt of the Source Code Request Form, the current version of the Licensor Source Materials in respect of the service or system that is specifically identified in Licensee’s Source Code Request Form. The Licensor shall deliver any physical embodiments of such Licensor Source Materials and any other software that Licensor is obliged to make available to Licensee under the provisions of Schedule 2 (including storage media, hard-copy program documentation and manuals), to the Licensee at Licensee’s address given under Clause [          ] of this Agreement, for the attention of Licensee’s Chief Technical Officer.

License, Sublicense Rights, Obligations and Restrictions on Licensor Source Materials

Except as otherwise provided in this Appendix C or in Schedule 2, Licensee may use Licensor Source Materials as follows:

a) copy or reproduce the Licensor Source Materials;

 

Appendix C-1


b) unbundle (i.e., separate and remove components or portions of the Licensor Source Materials), decompile, disassemble and reverse engineer the Licensor Source Materials;

c) adapt, change, modify, enhance or otherwise alter the Licensor Source Materials and/or include or combine all or any part of the Licensor Source Materials or any such adaptations, changes, modifications or other alterations of them which are licensed to Licensee in or with any other software, applications or programs;

d) develop any software, applications or programs that include or are similar to the modules for which Licensor Source Materials is provided; and

e) grant Permitted Sublicensees (as defined below) sublicenses under Sections (a)-(d) above (solely in accordance with the terms of this Appendix C ).

Licensee shall have a license to use Licensor Source Materials solely as expressly permitted under this Appendix C .

Licensee may grant Permitted Sublicensees a sublicense to access and use Licensor Source Materials solely as expressly permitted under this Appendix C . Licensee shall be entitled to grant sublicenses to the Licensor Source Materials to (i) third parties (“ Third Party Providers ”) who are engaged to provide services in supporting the development, maintenance and/or operation of the business of the Licensee or its Affiliates; (ii) to its Affiliates and (iii) any other party to whom the Licensor has given its prior written consent which consent shall not be unreasonably withheld; (“ Permitted Sublicensees ”).

The scope of any sublicense to a Permitted Sublicensee shall be: (i) revocable; (ii) non-sublicensable; and (iii) in the case of Third Party Providers, limited in scope to solely permit them to provide services in supporting the development, maintenance and/or operation of the business of Licensee or Licensee’s Affiliates solely for the benefit of Licensee and its Affiliates.

Permitted Sublicensees shall not include Licensor Competitors or Processors competing with Visa Inc. and (i) any former employees, contractors or consultants of the Licensor or its Affiliates that have been terminated “for cause” by the Licensor or one of its Affiliates where the Licensor has provided the Licensee with notification of any such termination or as otherwise discovered by Licensee during the employment interview and screening process; or (ii) any persons who have not otherwise passed Licensee’s or its Affiliates’ required background checks (together, “ Restricted Persons ”).

Except for the licenses expressly granted to Licensee and its Permitted Sublicensees under this Appendix C , all right, title, and interest in and to and all copies of the Licensor Source Materials, in whatever form, provided by, or on behalf of, Licensor pursuant to this Appendix C and all Intellectual Property rights therein and thereto, are and shall remain the exclusive property of Licensor.

Licensee shall not take, and shall obligate its Permitted Sublicensees not to take, any action to jeopardize, limit or interfere in any manner with Licensor’s ownership of the Licensor Source

 

Appendix C-2


Materials. Upon: (i) the Change of Control of an Affiliate of the Licensee; and/or (ii) termination of any sublicense of the Licensor Source Materials to a Third Party Provider, Licensee shall cause such Affiliate or Third Party Provider to return all Licensor Source Materials, and copies thereof, to Licensee. Licensee shall provide Licensor with written confirmation, signed by Licensee and such returning Affiliate or Third Party Provider, stating that Licensee has received such returned Licensor Source Materials.

Licensee shall not, nor shall Licensee permit Permitted Sublicensees to:

a) copy or reproduce the Licensor Source Materials, other than as permitted under this Appendix C and Schedule 2;

b) distribute, or grant any third-party access to, the Licensor Source Materials, other than as permitted under this Appendix C and Schedule 2;

c) remove, conceal or alter any identification or proprietary notices or labels in the Licensor Source Materials;

d) use any open source materials with Licensor Source Materials, including any changes, modifications, combinations, alterations, patches, corrections, error fixes, improvements or upgrades related to the Licensor Source Materials, in such a manner that would enable the Licensor Source Materials to be construed as open source materials; and

e) assign or transfer (whether by operation of law, change of Control, or otherwise) any interest in the Licensor Source Materials, other than as permitted under this Appendix C and Schedule 2.

Any permitted changes, modifications, combinations, alterations, patches, corrections, error fixes, improvements or upgrades to, or Licensor Derivative Works of, the Licensor Source Materials made by Licensee, its Affiliates and/or Permitted Sublicensees shall:

a) include attribution to Licensor in a manner as reasonably provided by Licensor from time to time;

b) be disclosed by Licensee to Licensor in writing on a quarterly basis; and

c) be made available by Licensee to Licensor at the request of Licensor, provided that Licensor shall pay Licensee fees (if any) with respect of such modifications, combinations, alterations, patches, corrections, error fixes, improvements or upgrades to, or Licensor Derivative Works of, Licensed Source Materials made by Licensee, or its Permitted Sublicensees in accordance with Section 3.1(e) of Schedule 2. Licensor acknowledges and agrees that Licensee’s obligation to deliver Licensor Source Materials under this Section (c) shall be to use its commercially reasonable efforts to deliver such Licensor Source Materials within ten (10) Business Days of Licensor’s request.

Licensee and Permitted Sublicensees shall ensure that their respective employees, contractors and agents (to the extent permitted) who have access to the Licensor Source Materials are aware

 

Appendix C-3


of and comply with the requirements of this Appendix C . Licensee shall and shall require the Permitted Sublicensees to, have in place written agreements with each of their respective employees, contractors and agents (to the extent permitted) who are provided access to the Licensor Source Materials, which require such personnel to comply with the requirements of this Appendix C .

In the event that any act or omission of one or more of a Permitted Sublicensee or Licensee’s or Permitted Sublicensee’s respective employees, contractors and agents (to the extent permitted) would have been a violation of this Appendix C had such act or omission been caused by Licensee, then Licensor shall be entitled to all remedies to which Licensor would have been entitled pursuant to the terms of this Appendix C had Licensee been the cause of such act or omission.

Licensee shall maintain a written log of all distributions of Licensor Source Materials containing the following information:

a) names of all Licensee’s, Affiliate’s and/or Permitted Sublicensee’s employees, contractors and agents who have access to Licensor Source Materials;

b) all Licensor Source Materials that have been accessed or distributed to Affiliates or Permitted Sublicensees and the project on which the Permitted Sublicensee has been engaged to work;

c) the date on which Licensor Source Materials were distributed to an Affiliate or Permitted Sublicensee and the date on which such Licensor Source Materials are no longer required (as it becomes known); and

d) copies of any audits conducted by Licensee of an Affiliate or Permitted Sublicensee to determine Affiliate’s or Permitted Sublicensees’s compliance with the Licensor Source Materials restrictions.

Licensee shall provide Licensor a complete copy of the log within fifteen (15) days of the end of each calendar quarter.

Licensee shall include Licensee’s rights, obligations and/or limitations under this Appendix C within its annual audit plan to audit Licensee’s and its Permitted Sublicensees’ compliance with this Appendix C .

Licensee shall maintain records of any permitted changes, combinations, modifications, alterations, patches, corrections, error fixes, improvements or upgrades related to the Licensor Source Materials.

All copies of the Licensor Source Materials, and any portions thereof, shall be prominently marked “Visa Inc. Confidential” or as otherwise reasonably requested by Licensor; provided , however , that notwithstanding the failure to so mark any such Licensor Source Materials, such Licensor Source Materials shall be considered Confidential Information and such failure shall not alleviate Licensee of its obligation to treat it as such.

 

Appendix C-4


Licensee and Permitted Sublicensees shall protect the Licensor Source Materials as Confidential Information. Licensee, Affiliates and Permitted Sublicensees may only use the Licensor Source Materials in a building with restricted access or in a locked room; and only on computer systems with security protection, all of which are customary in the industry to prevent unauthorized parties from accessing such Licensor Source Materials. Licensee, Affiliates and Permitted Sublicensees shall not permit electronic access to the Licensor Source Materials except for individually controlled distribution to employees and Permitted Sublicensees with protections customary to the industry to avoid receipt by unauthorized parties.

Notwithstanding the foregoing, any sublicense shall further include at least the following:

 

 

a provision requiring the Permitted Sublicensee to maintain the confidentiality and secrecy of the Licensor Source Materials to the fullest extent required of Licensee by the terms of this Appendix C ;

 

a provision requiring the Permitted Sublicensee to terminate any and all use or exploitation of the Licensor Source Materials, and return to Licensee any and all copies thereof, no later than the date on which such sublicense or Schedule 2 terminates or expires;

 

a provision entitling the Licensee to terminate the license grant in the sublicense upon any transfer of any of the Licensor Source Materials or rights therein, including transfers that may occur by operation of Law or Change of Control.

 

a provision automatically terminating a sublicense if the Permitted Sublicensee: (a) breaches any confidentiality or secrecy obligation; or (b) attempts to assign, transfer or further sublicense any sublicense to Licensor Source Materials.

 

a provision providing that Licensee has rights to audit Permitted Sublicensees compliance with the terms of Appendix C .

If Licensee desires Licensor to provide assistance with the use of Licensor Source Materials, the parties shall mutually agree upon a Statement of Work in accordance with the terms of the Bilateral Services Schedule.

Repositories.

Licensor and Licensee acknowledge and agree that it is in the best interest of the Parties to maintain a single repository of Licensor Source Materials. Notwithstanding the previous sentence, Licensor and Licensee acknowledge that Licensee may retain a repository of Licensor Source Materials under the following circumstances:

a) Licensee may maintain a repository of Licensor Source Materials that Licensee has: (i) requested pursuant to a Source Code Request Form; or (ii) otherwise received from Licensor (or Licensor’s predecessors) prior to the Effective Date.

b) Where the Licensor fails three (3) times over a consecutive twelve (12) month period to comply with a request for Licensor Source Material made pursuant to the Source Code Request Form within ten (10) Business Days following the receipt by

 

Appendix C-5


Licensor of the relevant Source Code Request Forms, then at the request of the Licensee the Licensor will provide the Licensee with immediate access to all Licensor Source Materials so as to enable the Licensee to set up its own repository of Licensor Source Materials.

collectively (“ Permitted Repositories ”).

Licensee shall, in addition to the other requirements set forth under this Appendix C , maintain Permitted Repositories to the same or equivalent standards as those maintained by the Licensor.

 

Appendix C-6


APPENDIX D

Pre-Existing Agreements

 

1. Side letter between Visa International and Visa Europe dated November 10, 2005 re: use of VIS Specification for non-Vis a program- Findomestic Banca Spa

 

2. Side letter between Visa International and Visa Europe dated                        re: use of VIS Specification for non-Visa program- Abbey National Plc.

 

3. Side letter between Visa International and Visa Europe dated January 14, 2004 regarding PayPass- ISO 14443 Implementation Specification and License Agreement, in accordance with Master PayPass License Agreement between Visa International and Mastercard.

 

4. Side letter between Visa International and Visa Europe dated January 22, 2007 regarding Use of the pre-release VSDC Contactless Applet PayPass-ISO 14443 Implementation Specification, in accordance with Master PayPass License Agreement between Visa International and MasterCard.

 

Appendix D-1


SCHEDULE 3 TO

FRAMEWORK AGREEMENT

Schedule 3

TRADEMARK

CONFIDENTIAL


TABLE OF CONTENTS

 

          Page
1.    DEFINITIONS    1
   1.1 Definitions    1
   1.2 Construction    9
2.    LICENSES OF INTELLECTUAL PROPERTY    10
   2.1 Grants of Rights.    10
   2.2 New Marks Developed or Acquired.    10
   2.3 Spillover Use.    10
   2.4 Expansion of Field of Use    15
   2.5 Sublicenses    18
   2.6 Third Party Intellectual Property    19
   2.7 Protection Rights - New Developments    20
   2.8 Fair Market Value.    23
3.    OWNERSHIP OF RIGHTS    24
   3.1 Ownership of Trademarks    24
   3.2 Recordal of licenses    25
4.    TRANSFER/BANKRUPTCY    25
   4.1 In General.    25
   4.2 Transfer of rights to Licensee.    25
5.    INTELLECTUAL PROPERTY MAINTENANCE, REGISTRATION, PROTECTION AND INFRINGEMENT    27
   5.1 Trademarks    27
   5.2 Support of platforms.    28
   5.3 Notice and Marking Requirements    28
   5.4 Infringements    28
6.    OBLIGATIONS OF THE PARTIES    30
   6.1 Operation of Visa Enterprise.    30
   6.2 Global Sponsorship.    31
   6.3 Travelers Cheques.    32
   6.4 Communication Rules.    32
   6.5 Priority Global Customers.    32
   6.6 Global Merchants    32
   6.7 Global Programs.    33
7.    QUALITY CONTROL    33
   7.1 Global Brand Architecture and Global Brand Positioning.    33
   7.2 Research.    33
   7.3 Acknowledgement of Quality Control    34
   7.4 Cooperation    34

 

(i)


          Page
   7.5 Manner of Use and Presentation of Trademarks    34
8.    VISA PRODUCTS AND SERVICES    35
   8.1 V PAY    35
9.    GLOBAL RULES/VIOR/VEOR    35
   9.1 Global Rules    35
   9.2 VEOR/VIOR.    38
10.    LIMITED NON-COMPETE/NON-BRANDED PRODUCTS AND SERVICES    39
   10.1 Non-Compete.    39
11.    REPRESENTATIONS AND WARRANTIES    40
   11.1 Licensor Representations and Warranties    40
   11.2 Licensee Representations and Warranties    41
   11.3 Limitations    42
12.    REPORTING; AUDIT RIGHTS    42
   12.1 Audits    42
   13. INDEMNIFICATION    43
   13.1 General Indemnification.    43
   13.2 Indemnification of Licensor for Trademark Infringement    44
   13.3 Indemnification of Licensee for Trademark Infringement    45
   13.4 Limitation on Damages.    46
   13.5 Indemnification Procedures    47
14.    CONFIDENTIAL INFORMATION    48
   14.1 Confidential Information    48
15.    EFFECT OF AGREEMENT    50
16.    DEFAULT    50
17.    REMEDIES ON DEFAULT    51
   17.1 Remedies on Default    51
18.    DISPUTE RESOLUTION    51
   18.1 General Dispute Resolution.    51
   18.2 Senior Representative Process.    52
   18.3 Non-binding Arbitration.    52
   18.4 Litigation.    54
   18.5 Expedited Arbitration.    54
19.    MISCELLANEOUS PROVISIONS    55
   19.1 Successors and Assigns    55
   19.2 Set-off    55

 

(ii)


          Page
   19.3 No Waiver    56
   19.4 Pre-existing Agreements.    56
   19.5 US Federal Income Tax Treatment.    56

 

APPENDICES  
Appendix A   Best Knowledge of Licensor / Best Knowledge of Licensee
Appendix B   Communication Rules
Appendix C   Global Brand Architecture
Appendix D   Global Brand Rules
Appendix E   Priority Global Customer Terms
Appendix F   Visa Marks
Appendix G   Global Sponsorships
Appendix H   Pre-existing Agreements
Licensor Disclosures  
Appendix 11.1(a)(iv)   Registered Marks
Appendix 11.1(a)(vii)   Third Party Claims
Appendix 11.1(a)(viii)   Infringements
Appendix 11.1(a)(ix)   Grant of Rights to Third Parties
Licensee Disclosures  
Appendix 11.2(a)(iv)   Third Party Claims
Appendix 11.2(a)(v)   Infringements

 

(iii)


INTRODUCTION

WHEREAS, the Visa Enterprise has operated through: Visa International; the following unincorporated regions: (a) Visa Asia Pacific Region (“ Visa Asia Pacific ”), (b) Visa Central and Eastern Europe, Middle East and Africa Region (“ Visa CEMEA ”) and (c) Visa Latin America and Caribbean Region (“ Visa LAC ”); Licensee; Visa USA; Visa Canada Association (“ Visa Canada ”); and Inovant (each a “ Visa Organization ”, and together the “ Visa Organizations ”);

WHEREAS, the Visa Organizations have entered into the Global Restructuring Agreement dated as of June 15, 2007 (the “ Restructuring Agreement ”), pursuant to which Visa International, Visa Asia Pacific, Visa CEMEA, Visa LAC, Visa USA, Visa Canada and Inovant have been restructured, as of the Restructuring Closing Date, as that term is defined under the Restructuring Agreement, in accordance with the terms of the Restructuring Agreement;

WHEREAS, pursuant to the Restructuring Agreement and related agreements, Licensor and certain of its Affiliates own rights in the Visa Marks used in connection with the management, operation, maintenance or participation in the Visa System and Visa Enterprise;

WHEREAS, Licensee has been using certain of the Licensed Marks prior to the Effective Date under license from Visa International;

WHEREAS, Licensee wishes to obtain from Licensor, and Licensor desires to grant to Licensee, a license for Licensee’s use of the Licensed Marks in connection with Licensee’s continued participation in the Visa System and Visa Enterprise, as set forth herein;

WHEREAS, pursuant to Schedule 1, Visa Inc. and Licensee shall provide services to each other in support of the Visa Enterprise (“ Bilateral Services Schedule ”);

WHEREAS, the monetary consideration for the licenses granted to Licensee herein is set forth in Clause 3 of this Agreement.

1. DEFINITIONS

1.1 Definitions . When used in this Schedule 3, the following terms shall have the respective meanings specified below.

Acquirer ” shall mean a Member or a Customer that enters into an agreement with a Merchant for the display of any of the Licensed Marks and the acceptance of Visa Products and Services or the disbursement of currency to a Cardholder.

Affiliate ” shall mean, with respect to any Person, any other Person controlling or controlled by or under common Control with such Person; provided , however , no stockholder of Visa Inc. shall be deemed to be an affiliate of Visa Inc. based solely on having designated or nominated no more than one director to the board of directors of Visa Inc. and/or owning an equity interest in Visa Inc. that is not greater than the percentage (measured on a voting basis) of the total equity interest outstanding held by such stockholder immediately following the Effective Date.

ATM ” shall mean an automated teller machine.

 

-1-


Authorized Representatives ” shall mean with respect to Visa Inc., a Senior Vice President or more senior officer, and with respect to Licensee, a Senior Vice President or more senior officer.

Bankruptcy ” shall mean that the Party in question: (i) compulsorily or voluntarily enters into a case seeking liquidation or reorganization including, without limitation, under Chapter 7 or Chapter 11 of the United States Bankruptcy Code or consents to the institution of an involuntary case thereunder against it, except for the purposes of a bona fide restructuring, reconstruction or amalgamation and with the prior written approval of the other Party; (ii) has a receiver or custodian appointed over the whole or a substantial part of its undertakings or assets; or (iii) makes an assignment for the benefit of creditors over the whole or a substantial part of its assets.

Best Knowledge of Licensee ” shall mean actual knowledge of the President, General Counsel and Executive Vice Presidents of Licensee, and the Persons listed in Appendix A .

Best Knowledge of Licensor ” shall mean actual knowledge of the President, General Counsel and Executive Vice Presidents of each of the entities comprising the Visa Organizations, other than Licensee, and the Persons listed in Appendix A .

Bilateral Services Schedule ” shall have the meaning set forth in the introduction above.

Business Day ” shall mean any day except a Saturday, a Sunday and any day which in New York, New York or London, England shall be a legal holiday or a day on which banking institutions are authorized or required by Law to close.

Card ” shall mean a payment card, device or any other electronic or virtual product or account, which is capable of completing a payment transaction and is issued by a Member or Customer for use in connection with the Visa Enterprise and bears a Licensed Mark.

Cardholder ” shall mean a Person who is issued with and authorized to use a valid Card.

Change of Control ” shall mean, as used with respect to the Licensor, a change in the Persons exercising Control over Licensor at the Effective Date.

Claim ” shall mean a claim, action, suit, arbitration, inquiry, proceeding or investigation by or before any Governmental Authority.

Communication Rules ” shall mean the rules set forth in Appendix B .

Confidential Information ” shall have the meaning set forth in Section 14.1(a) .

Consultation Process ” shall have the meaning set forth in Section 2.7(a)(iii) .

Control ” (including, with correlative meanings, the terms “controlling”, “controlled by” and “under common control with”), as used with respect to any Person, shall mean the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of such Person, whether through the ownership of voting securities, by agreement, or otherwise.

 

-2-


Copyrights ” shall mean rights acquired under the Laws of the United States or equivalent rights granted in any other jurisdiction in original works of authorship, and any publications, registration or renewal thereof and shall, for the purposes of this Schedule 3, include rights protecting databases.

Corporate Usage ” shall mean use of the Visa Marks in the Field of Use as a corporate name in a manner similar to that in which it has been used by Licensee and its Affiliates or Licensor and its Affiliates, as the case may be, prior to the Effective Date (and such other corporate usage as may from time to time be agreed to in writing by Licensee and Visa Inc.), as exemplified by the following: (i) company and trading names; (ii) all standard forms of corporate materials such as company signs, internal notices and headed paper; (iii) annual reports and other corporate information documents; (iv) corporate use of websites, domain names and other internet usage in accordance with Section 2.3(e) ; (v) attendance at tradeshows and conferences; (vi) press announcements and other corporate presentations, subject to Section 6.4 ; (vii) business cards of officers, employees and other representatives; (viii) corporate sponsored events such as charitable or cultural events principally focused on, in the case of Licensee, the Territory, and, in the case of Licensor, jurisdictions outside of the Territory; and (ix) corporate advertising and promotional activities including corporate gifts and the support of any charitable objectives principally focused on, in the case of Licensee, the Territory, and, in the case of Licensor, jurisdictions outside of the Territory.

Customers ” shall mean the financial institutions or other entities that use or offer for use Visa Products and Services in and/or outside the Territory under license from Visa Inc.

Damages ” shall mean any and all liabilities, damages, penalties, judgments, assessments, fines, losses, costs and expenses (including reasonable attorneys’ fees and punitive, treble or other enhanced or exemplary damages, but excluding lost profits or consequential damages, except to the extent claimed or incurred by third parties).

Default ” shall have the meaning set forth in Section 17.1(a) .

Degrade ” shall have the meaning in Section 2.4(a)(ii) .

Disclosing Party ” shall have the meaning set forth in Section 14.1(b) .

Dispute ” shall have the meaning set forth in Section 18.1 .

EMVCo ” shall mean EMVCO LLC, a limited liability company existing under the laws of Delaware.

Existing Global Sponsorships ” shall mean the Global Sponsorship of the Olympic Games and the Paralympic Games.

Expanded Field ” shall mean Licensor Expanded Field, Licensee Expanded Field or Mandatory Expanded Field (as relevant).

Expedited Arbitration Dispute ” shall have the meaning set forth in Section 18.5(a) .

 

-3-


Expert ” shall have the meaning set forth in Section 2.8(b) .

Fair Market Value ” shall mean a value or royalty rate agreed between Licensor and Licensee (including any indexing) or, in the absence of agreement, as determined on an arms’ length willing buyer and willing seller basis in accordance with the procedure set out in Section 2.8 .

Field of Use ” shall mean financial services, payments, related information technology and information processing services, including any additional application or functionality of any kind residing on a Card, and participation in the Visa System.

Generic Marketing ” shall mean non-targeted advertising to be viewed by a broad audience via one or more media channels relating specifically to the relevant New Global Sponsorship or Replacement Global Sponsorship on which any of the Visa Marks appear, which such sponsorship has been created and distributed by Visa Inc. or an agent of Visa Inc. on Visa Inc.’s behalf.

Global Brand Architecture ” shall mean the framework of brands (comprised of Licensed Marks) used by the Visa Enterprise, as set forth in Appendix C , as amended by Visa Inc. from time to time.

Global Brand Positioning ” shall mean the high level framework setting out the core essence of the Licensed Marks.

Global Brand Rules ” shall mean the procedures, standards, Trademark specifications (which shall include refreshments of the Visa Marks), and rules, attached hereto as Appendix D , as amended by Visa Inc. from time to time in accordance with Section 9.1 , relating to the interoperability or integrity of the Licensed Marks by specifying the manner in which the Licensed Marks are used.

Global Interoperability Rules ” shall have the meaning set forth at Section 1.1 (Definitions) of Schedule 2.

Globally Accepted Cards ” shall mean (a) Cards that are generally accepted around the world at the Effective Date; (b) any additional multi-country Cards as may be mutually agreed by Visa Inc. and Licensee; and (c) such Cards as may be accepted around the world without requiring any changes.

Global Merchants ” shall mean categories of Merchants that meet criteria to be agreed in writing from time to time by Visa Inc. and Licensee.

Global Programs ” shall mean a set of operating rules that are mutually agreed between Visa Inc. and Licensee in respect of Visa Products and Services that are made available by both Visa Inc. and Licensee in their respective territories and/or in each other’s territory, and, at the Effective Date, shall mean the Multinational Program, Prepaid Multinational Program (as set out in the approved Product Development Council Paper dated May 3-4, 2006), the International Airline Program and, subject to Section 6.3 , the Travelers Cheque Program.

Global Rules ” shall mean the Global Brand Rules and Global Interoperability Rules.

 

-4-


Global Sponsorship ” shall mean a sponsorship activity that is global in nature and significant and relevant to the Territory.

Indemnified Party ” shall have the meaning set forth in Section 13.5(a) .

Indemnifying Party ” shall have the meaning set forth in Section 13.5(a) .

Intellectual Property ” shall mean Patents, Copyrights, Trade Secrets and all equivalent proprietary and industrial rights, other than Trademarks, as recognized in any jurisdiction.

Interoperability ” shall have the meaning set forth at Section 1.1 (Definitions) of Schedule 2.

IPO ” shall mean an initial public offering of the common stock of Visa Inc. on one or more internationally recognized securities exchanges.

Issuer ” shall mean a Customer or a Member that issues Cards to a Cardholder and maintains the contractual privity relating to such Card with such Cardholder.

Licensed Domain Names ” shall mean all internet domain names registered or to be registered as the case may be in the name of the Licensor or any of its Affiliates which contain (i) a Visa Mark, or a New Visa Mark, or a Non-Visa Mark developed by Licensor and in respect of which Licensee has requested a license under Section 2.2(a) ; and (ii) contain (in full or officially abbreviated form) the name of the European Union or a country within the Territory, or have a country code top level internet domain name extension “.eu” or of a country within the Territory.

Licensed Marks ” shall mean Visa Marks and Non-Visa Marks.

Licensee ” shall mean Visa Europe.

Licensee Competitor ” shall mean any Person which (a) owns or controls a payment card system or is directly or indirectly owned or controlled by an entity that owns or controls a payment card system; and (b) such entity poses a substantial risk of disloyal competition in favor of such other payment card system, to the detriment of Licensee inside the Territory.

Licensee Expanded Field ” shall have the meaning set forth in Section 2.4(c) .

Licensee Global Expenditure Threshold ” shall mean US $**.

Licensee Intellectual Property ” shall have the meaning set forth at Section 1.1 (Definitions) of Schedule 2.

Licensor ” shall mean Inovant, Visa Inc., Visa International and Visa USA.

Licensor Competitor ” shall mean any Person which (a) owns or controls a payment card system or is directly or indirectly owned or controlled by an entity that owns or controls a payment card system; and (b) such entity poses a substantial risk of disloyal competition in favor of such other payment card system, to the detriment of Visa Inc. outside the Territory.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

-5-


Licensor Domain Names ” shall mean all internet domain names containing a Licensed Mark or Trademark owned by Visa Inc.

Licensor Expanded Field ” shall have the meaning set forth in Section 2.4(a) .

Licensor Global Expenditure Threshold ” shall mean US$**.

Licensor Intellectual Property ” shall have the meaning set forth at Section 1.1 (Definitions) of Schedule 2.

Mandatory Expanded Field ” shall have the meaning set forth in Section 2.4(f).

Members ” shall mean the financial institutions or other entities that use or offer for use Visa Products and Services in and/or outside the Territory under sublicense from Licensee or an Affiliate of Licensee.

Merchant ” shall mean any Person that enters into an agreement with an Acquirer for participation in the Visa Enterprise for the acceptance of Cards for purposes of originating payment transactions under the Licensed Marks.

New Visa Marks ” shall mean any Trademarks that are developed after the Effective Date by Licensor or Licensee or their Affiliates as variations or derivatives of, or that incorporate (such that the Visa Mark forms the dominant or distinctive part of the Trademark), the Visa Marks and, for the avoidance of doubt, New Visa Marks shall include all Trademarks comprising the Visa V-design combined with a product or service identifier.

New Global Sponsorship ” shall mean a Global Sponsorship entered into after the Effective Date, which is not a Replacement Global Sponsorship.

Non-Branded Core Products ” shall mean products (physical or intangible) or services in the Field of Use and Expanded Field offered by either of the Parties, which do not bear a Visa Mark or New Visa Mark, in the following categories: (i) general purpose products or services generally accepted at acceptance locations of the Visa Enterprise, Customers, Members or Merchants; (ii) commercial products or services (including purchasing (procurement) and payment products or services used by large and small corporate businesses and government entities); (iii) consumer debit products or services such as deposit account and prepaid; (iv) business-to-business products or services; or (v) person-to-person products or services.

Non-Visa Marks ” shall mean any Trademarks that are developed after the Effective Date by Licensor or Licensee or their Affiliates for use in respect of the Visa Products and Services or relating to the management, operation, maintenance or promotion of, or participation in, the Visa System, which are not Visa Marks or New Visa Marks or confusingly similar to Visa Marks.

Parties ” shall mean Licensor and Licensee, and “ Party ” shall mean any one of them.

Patents ” shall mean all patents and patent applications and all reissues, renewals, divisions, continuations, continuations-in-part, reexaminations, patent term restorations, and extensions thereof, as granted or pending in any jurisdiction worldwide.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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Priority Global Customer ” shall have the meaning set forth in Appendix E .

Priority Global Customer Terms ” shall mean the principles and terms for managing and servicing Priority Global Customers, set forth in Appendix E .

Processor ” shall mean a Person that provides data or transaction processing services for Visa Inc. and its Affiliates, Licensee, Members or other sublicensees of Licensee, Customers and/or Merchants.

Put-Call Option Agreement ” shall mean the Visa Europe Put-Call Option Agreement entered into by and between Visa Inc. and Licensee as of the Effective Date.

Receiving Party ” shall have the meaning set forth in Section 14.1(b) .

Related Parties ” shall have the meaning set forth in Section 14.1(c) .

Replacement Global Sponsorship ” shall mean a Global Sponsorship entered into after the Effective Date to replace an Existing Global Sponsorship, either in part or in whole, and which shall have a fee equivalent to or in excess of the Existing Global Sponsorship, or part thereof, which is being replaced, as of the date of replacement.

Restructuring Agreement ” shall have the meaning set forth in the introduction.

Restructuring Closing Date ” shall have the meaning set forth in the introduction.

Same Terms ” shall mean on substantially the same terms and conditions, mutatis mutandis , as the terms and conditions set out in this Schedule 3, including the representations and warranties, except for (i) terms relating to financial consideration and exclusive or non-exclusive use (unless such term is otherwise expressly required herein), (ii) any terms extraneous to the grant of a license, in particular Section 6.3 (Travelers Cheques), Section 9.1 (Non-Compete), and (iii) as modified so that Visa Inc. shall be granted rights outside the Territory and Licensee inside the Territory.

Shared Domain Names ” shall mean visa.com and visainfinite.com, and such other domain names as agreed in writing from time to time by Visa Inc. and Licensee.

Standard Registration Fee ” shall mean the average of the standard registration fee set by MarkMonitor and Nominet UK (or their respective successors) for registering a domain name as amended from time to time.

Territory ” shall mean, as of the Effective Date, the jurisdictions of Andorra, Austria, Bear Island, Belgium, Bulgaria, Channel Islands, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Island, Finland, France (including its “DOM-TOMs”), Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Vatican City, the United Kingdom, including the territories and possessions thereof ( provided , however , that nothing set forth above shall modify the composition or jurisdiction of the Visa Regions as set forth in the

 

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Visa International By-Laws and Regional Board Delegations in effect immediately prior to the Effective Date), and any other jurisdiction which, after the Effective Date, becomes a full member state of the European Union, and including any military bases, embassies or diplomatic consulates of the foregoing jurisdictions which are located outside of the Territory and excluding any military bases, embassies or diplomatic consulates located in the Territory of those jurisdictions which are located outside of the Territory. With respect to French “DOM-TOMs”, the Parties agree that the inclusion of such locations within the Territory is not intended to affect (and may not be implemented in such a way that affects) the allocation of revenues to the Parties immediately prior to the Effective Date unless the Parties mutually agree otherwise.

Third Party Claim ” shall have the meaning set forth in Section 13.5(a) .

Trade Secret ” shall mean information of any kind, including customer lists, methods, processes, know-how, methodologies, designs, and plans, and other proprietary or confidential information, in each case to the extent any of the foregoing derives economic value from not being generally known to the public or to other Persons who can obtain economic value from its disclosure or use, and is the subject of efforts that are reasonable under the circumstances to maintain its secrecy.

Trademark ” shall mean trademarks, trade names, corporate names, business names, trade styles, get up, trade dress, product and service names, words, symbols, devices, service marks, logos, taglines, sounds, combinations thereof, other source or business identifiers and general intangibles of like nature, together with goodwill associated therewith, whether registered or unregistered, arising under the Laws of any jurisdiction, and registrations and applications for registration with respect to any of the foregoing.

Travelers Cheques ” shall mean the travelers cheques bearing a Visa Mark issued by Members and Customers under the Travelers Cheque Program.

Travelers Cheque Program ” shall mean the Visa Travelers Cheque Program for the issuance of Travelers Cheques operated by Visa International prior to the Effective Date in accordance with the Travelers Cheque Program Rules.

Travelers Cheque Program Rules ” shall mean the Visa International Travelers Cheque Operating Regulations as published by Visa International governing the issuance of Travelers Cheques in effect as of the Effective Date.

Trigger Event ” shall mean that Licensor: (i) suffers a Change of Control in favor of a Person who, together with its Affiliates, is a Licensee Competitor; or (ii) sells, transfers or otherwise disposes of all or a substantial part of its assets that are the subject of this Schedule 3 to a Person who, together with its Affiliates, is a Licensee Competitor, by means of sale, transfer, merger, consolidation or otherwise.

United States Bankruptcy Code ” shall mean 11 U.S.C. §§ 101 et seq. (as amended from time to time).

 

-8-


VEOR ” shall mean the operating rules and regulations applicable to Licensee and its Members, as promulgated by Licensee from time to time subject to Section 9.2 .

VESI ” shall mean Visa Europe Services Inc., a corporation existing under the laws of the State of Delaware, with a registered office at Corporation Trust Center, 1209 Orange Street, Wilmington, County of New Castle, 19801, USA, and having an office at 1 Sheldon Square, London W2 6TT.

VIOR ” shall mean the operating rules and regulations applicable to Visa Inc. and its Customers, as promulgated by Visa Inc. from time to time subject to Section 9.2 .

VIP System ” shall have the meaning set forth at Section 1.1 (Definitions) of Schedule 2.

Visa Enterprise ” shall mean the worldwide enterprise comprised of Licensor and its Affiliates and Licensee and its Affiliates, providing products and services that include authorizing, processing, clearing and settling of financial transactions and management and processing of information in connection with financial payments under the Licensed Marks or using the Visa System.

Visa Marks ” shall mean Trademarks incorporating the term “Visa” and all Trademarks owned or used by the Visa Organizations at the Effective Date, including the registrations and applications for registration as set forth in Appendix F , as amended from time to time to include New Visa Marks.

Visa Organizations ” shall have the meaning set forth in the introduction.

Visa Products and Services ” shall mean the products and services of the Visa Enterprise relating to financial services, payments, related information technology and information processing services, including credit cards and debit card and authorization, processing, clearing and settlement services marketed, offered, provided, sold or distributed in connection with the Visa Enterprise.

Visa System ” shall have the meaning set forth at Section 1.1 (Definitions) of Schedule 2.

V PAY Products ” shall have the meaning set forth in Section 8.1 .

1.2 Construction .

In this Schedule, unless the context otherwise requires: (a) words importing the singular number shall include the plural, and vice versa ; (b) words importing the masculine gender shall include the feminine and neuter genders; (c) words “including” or “includes” shall mean “including without limitation”; (d) words such as “hereunder”, “hereto”, “hereof”, “herein” and other words commencing with “here” shall refer to the whole of this Schedule 3 (including the Appendices hereto) and not to any particular section hereof; (e) the descriptive headings of sections of this Schedule 3 are inserted for convenience only and shall not affect in any way the meaning or interpretation of this Schedule 3; (f) references to Sections, Appendices and the introduction are references to sections, appendices and the introduction of this Schedule 3; (g) any reference in this Schedule 3 to “writing” or comparable expressions includes a reference to

 

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facsimile transmission or comparable means of communication; and (h) “Licensor” shall be construed to mean “Inovant, Visa Inc., Visa International and Visa USA or any one of them”.

2. LICENSES OF INTELLECTUAL PROPERTY

2.1 Grants of Rights .

(a) Grants of Rights by Licensor.

(i) Grant of rights in Visa Marks . Subject to the terms and conditions set forth in this Agreement and Schedule 3, Licensor hereby grants to Licensee, an exclusive, irrevocable and perpetual license (including the right to grant sublicenses under Section 2.5 ) to use the Visa Marks within the Field of Use, in the Territory.

2.2 New Marks Developed or Acquired .

(a) Grant of rights in Non-Visa Marks . The Parties shall each disclose to the other in confidence, pursuant to a process to be mutually agreed by the Parties, all of their respective Non-Visa Marks that could have a material impact on the Visa Enterprise. Licensor agrees to grant to Licensee and Licensee agrees to grant to Visa Inc., at Licensee’s or Visa Inc.’s request (as relevant), a license on the Same Terms (including the right to grant sublicenses under Section 2.5 ) to use such Non-Visa Marks; provided that each license to use Non-Visa Marks shall be a non-exclusive license granted for Fair Market Value and for use in the Field of Use and Expanded Field and, if granted to Licensee, it shall be granted for use in the Territory, and, if granted to Visa Inc., it shall be granted for use in those jurisdictions outside the Territory; provided, however, that neither Party shall grant a license to any third party in respect of Non-Visa Marks on terms more favorable than the terms of the license to be granted pursuant to this Section 2.2(a) .

(b) New Visa Marks . Licensee shall be automatically entitled to use any New Visa Marks developed by Licensor, provided that such New Visa Marks are available under applicable Law for use in the Territory or part thereof, and the grant of rights in Visa Marks in Section 2.1(a)(i) shall be deemed to cover the New Visa Marks. Licensee shall have the right to propose, subject to the Global Brand Rules, New Visa Marks, subject to approval by Licensor. Such proposed Trademarks approved by Licensor shall be deemed included within the definition of “ New Visa Marks ” and shall be owned by Licensor.

2.3 Spillover Use .

(a) Permitted “spillover” use . Notwithstanding the territorial restrictions under this Section 2 , the Parties acknowledge that some amount of “spillover” use of the Licensed Marks from or into the Territory is normal and bound to occur from time to time. Accordingly, the Parties agree that it shall not be considered a breach

 

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of the terms of this Schedule 3 by either Party when such normal spillover usage of the Licensed Marks occurs in accordance with this Section 2.3 .

(b) Licensee “spillover” use . Subject to Licensee’s compliance with Section 9 and the Global Brand Rules, Licensor agrees not to enforce its rights in the Licensed Marks against Licensee or any of its Affiliates where the Licensee or any of its Affiliates:

(i) make any Corporate Usage of the Licensed Marks in the Territory or outside the Territory;

(ii) promote or advertise the Visa Products and Services in or by reference to the Licensed Marks in accordance with Section 2.3(e) on internet websites accessible from outside the Territory, provided that the users of such websites are primarily located in the Territory;

(iii) promote or advertise the Visa Products and Services in or by reference to the Licensed Marks in, or specifically aimed at, any jurisdiction within the Territory, including where such promotional or advertising materials (radio and television broadcasts or print advertising) are incidentally accessible from outside of the Territory, or become incidentally available outside of the Territory; provided that Licensee shall use reasonable efforts to limit such spillover use to the fullest extent possible;

(iv) authorize their Issuers to issue Cards to Cardholders residing (i) in the Territory that can be used by Cardholders (and earn fees for Licensee or its Affiliates) outside of the Territory and (ii) outside of the Territory that can be used by Cardholders (and earn fees for Licensee or its Affiliates) outside of the Territory provided that neither Licensee nor any of its Affiliates authorizes such Issuers to solicit orders for Cards from Cardholders residing outside of the Territory and such Issuers have not solicited such orders; or

(v) authorize their Issuers and Acquirers to manage and service Priority Global Customers in both the Territory and outside the Territory pursuant to the Priority Global Customer Terms.

(c) Licensor’s “spillover” use . Licensor reserves the right for it and any of its Affiliates to, and Licensee agrees not to enforce the restrictions set forth in this Schedule 3 and any of its rights granted to it under the terms of this Schedule 3 against Licensor or any of its Affiliates where the Licensor or its Affiliates:

(i) make any Corporate Usage of the Licensed Marks in the Territory;

(ii) promote or advertise the Visa Products and Services in or by reference to the Licensed Marks in accordance with Section 2.3(e) on internet websites accessible from the Territory, provided that the users of such websites are primarily located outside of the Territory;

 

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(iii) promote or advertise the Visa Products and Services in or by reference to the Licensed Marks in, or specifically aimed at, any jurisdiction located outside the Territory, including where such promotional or advertising materials (radio and television broadcasts or print advertising) are incidentally accessible from inside the Territory, or become incidentally available inside the Territory; provided that Licensor shall use reasonable efforts to limit such spillover use to the fullest extent possible;

(iv) authorize their Issuers to issue Cards to Cardholders residing (i) outside of the Territory that can be used by Cardholders (and earn fees for Visa Inc. or its Affiliates) in the Territory and (ii) in the Territory that can be used by Cardholders (and earn fees for Visa Inc. or its Affiliates) in the Territory provided that neither Licensor nor any of its Affiliates authorizes such Issuers to solicit orders for Cards from Cardholders residing in the Territory and such Issuers have not solicited such orders; and

(v) authorize their Issuers and Acquirers to manage and service Priority Global Customers in both the Territory and outside the Territory pursuant to the Priority Global Customer Terms.

(d) Global Sponsorships . Visa Inc. shall have the right to conduct Global Sponsorships as set forth in Section 6.2 .

(e) Websites, domain names and other internet usage .

(i) Licensee or any of its Affiliates shall be entitled to register any internet domain name other than a Licensor Domain Name and shall not register any Licensor Domain Names without Visa Inc.’s written consent. Licensee or any of its Affiliates may be entitled to register Licensor Domain Names with Visa Inc.’s prior written consent or in accordance with the terms of this Schedule 3 at Licensee’s or its Affiliate’s expense.

(ii) If Licensee requests the registration of an available Licensed Domain Name, for use in connection with Visa Products and Services in the Field of Use, which is not registered by Licensor at the Effective Date, Visa Inc. shall use reasonable endeavors to register the domain name in Licensor’s name, at Licensor’s cost, within forty-five (45) Business Days’ of receipt by Visa Inc. of the request from Licensee to register such Licensed Domain Name in Licensor or Licensor’s agent’s name. If Licensor fails to register such Licensed Domain Name within forty-five (45) Business Days’ of receipt by Visa Inc. of the request from Licensee, Licensee shall be entitled to register such Licensed Domain Name in its own name at Licensee’s cost.

(iii) If Licensee requests that Visa Inc. acquire a Licensed Domain Name from a third party, for use in connection with Visa Products and Services in the Field of Use, Visa Inc. will pay for acquisition fees up to the cost of the Standard Registration Fee for the gTLD or ccTLD, as the case may be. If the

 

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asking price is greater than the Standard Registration Fee, Visa Inc. shall consult with Licensee on the acquisition fee and provided that Licensee gives Visa Inc. its prior written approval of the acquisition fee, Licensee shall pay Visa Inc. the difference between the acquisition fee agreed between Visa Inc. and Licensee and the Standard Registration Fee. If Licensor fails to acquire such Licensed Domain Name from the third party, Licensee shall be entitled to acquire such Licensed Domain Name from the third party in its own name at Licensee’s cost or in Licensor’s name at Licensor’s cost.

(iv) Licensor hereby grants Licensee the exclusive right to use any Licensed Domain Names for websites that are targeted to users residing in the Territory. This right shall be exercisable by Licensee itself or by a third party (or Licensor) on Licensee’s behalf pursuant to a hosting agreement between Licensee and such third party (or Visa Inc. under the Bilateral Services Schedule). Licensor further agrees that Licensee shall have the right to use any Licensed Marks on websites that are targeted to users residing in the Territory. Licensor shall not enforce its rights in the Licensed Marks against Licensee or any of its Affiliates or sublicensees where Licensee or any of its Affiliates or sublicensees operate websites under the Licensed Domain Names which are targeted at users residing in the Territory or where Licensee or any of its Affiliates or sublicensees uses any of the Licensed Marks on websites solely because such website is also accessible outside the Territory.

(v) Subject to the Global Brand Rules relating to the use of the Licensed Marks and applicable Law, Licensee shall have the exclusive right to determine and control the content of websites connected to the Licensed Domain Names and of any user data relating to the operation of any such websites under the Licensed Domain Names.

(vi) Visa Inc. agrees that the homepage of the websites connected to the Shared Domain Names shall provide a non-discriminatory method to provide users with immediate prominent access to Licensor specific websites and Licensee specific websites connected to a Licensed Domain Name or to a dedicated product or country-specific website designated by Licensee to Visa Inc. in writing from time to time, in a manner that is not confusing to the user. Prior to the IPO, Visa Inc. and Licensee will mutually agree in writing on the technical approach to the operation of the homepage of such websites connected to the Shared Domain Names. Any changes to the technical approach will be mutually agreed in writing by Visa Inc. and Licensee. Failure to agree the technical approach will result in expedited arbitration under Section 18.5 to determine whether either Party’s proposed approach provides a non-discriminatory method to provide users with immediate prominent access to both Licensor specific websites and Licensee specific websites.

(vii) Licensor shall be responsible for maintaining the registration of and hosting the Licensor websites connected to the Shared Domain Names and shall have the exclusive right to determine and control the content of Licensor

 

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websites connected to the Shared Domain Names, save for the content of the homepages of the websites connected to the Shared Domain Names, as provided in Section 2.3(e)(vi) .

(viii) In accordance with the Global Brand Rules, Licensee’s Members may register domain names that incorporate both the Member’s Trademark and a Visa Mark, or a New Visa Mark, or a Non-Visa Mark developed by Licensor and in respect of which Licensee has requested a license under Section 2.2 .

(ix) Licensor agrees that it shall, at its own cost, use commercially reasonable efforts to maintain reservation and/or registration rights to all Licensed Domain Names and Shared Domain Names and Licensor shall not abandon or fail to maintain or renew any Licensed Domain Names or Shared Domain Names without the prior written consent of Licensee, which such consent shall not be unreasonably withheld. If Licensor does not want, or is unable to maintain or renew one of the Licensed Domain Names or Shared Domain Names, it shall notify Licensee prior to the expiry of such domain name registration. If Licensee wishes to register the relevant domain name, Licensor shall procure the transfer of the domain name to Licensee at Licensee’s expense (not to exceed the Standard Registration Fee), otherwise Licensor is free to abandon such domain name.

(x) Licensor shall be entitled to register the Licensor Domain Names and shall have the right to use any Licensor Domain Names (excluding the Licensed Domain Names) for, and any of the Licensed Marks on, websites that are targeted to users residing outside of the Territory. Licensee agrees that it shall not constitute breach of the terms of this Schedule 3 where Licensor or any of its Affiliates operate websites under such domain names or where Licensor or any of its Affiliates or sublicensees uses any of the Licensed Marks on websites solely because such website is also accessible inside the Territory.

(xi) Subject to applicable Law or relevant domain name registration rules or restrictions of any relevant jurisdiction, Licensee shall within four (4) months of the Effective Date procure, at Visa Inc.’s expense, the transfer of any Licensor Domain Names registered in Licensee’s name or in the name of any of its Affiliates at the Effective Date, to Licensor or to a Person other than a Licensee Competitor nominated by Licensor.

(xii) At the request and cost of Visa Inc., Licensee shall take all steps to assist Licensor to register and maintain Licensor Domain Names, including, where necessary, applying for registration of the Licensor Domain Name in Licensee’s name (or in the name of an Affiliates of Licensee) and maintaining registration for such domain name for the benefit of Licensor until it becomes possible for such domain name to be transferred into the name of Licensor or to a Person other than a Licensee Competitor nominated by Licensor.

 

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(xiii) Each Party shall cooperate in good faith to resolve any privacy, security and technical issues in respect of the operation of such websites and any potential issues of customer confusion.

(f) Standards bodies . Visa Inc. shall represent the Visa Enterprise on global standards bodies. From time to time, Visa Inc. may request Licensee to represent the Visa Enterprise on standards bodies. Licensee shall represent the Visa Enterprise on European standard bodies. Visa Inc. and Licensee shall meet to confer on the Visa Enterprise’s positions from time to time with respect to representation on standards bodies. Visa Inc. shall ensure that Licensee’s needs are represented in external standards bodies and shall agree to appropriate participation for Licensee where Licensee has the predominant interest in the standard and vice versa . With respect to representation on EMVCo, Visa Inc. and Licensee shall use best endeavors to ensure, and as a condition to continued participation at EMVCo, that both Visa Inc. and Licensee continue to be represented through separate seats at EMVCo.

2.4 Expansion of Field of Use .

(a) Licensor expansion of the Field of Use . Licensor reserves the right to use any of the Visa Marks outside the Field of Use in the Territory or outside the Territory (the “ Licensor Expanded Field ”), subject to Section 2.4(e)(i) and the following:

(i) Licensor shall provide Licensee with advance written notice of the proposed exploitation of the Visa Marks in the Licensor Expanded Field, including such information regarding the proposed exploitation as is reasonably necessary in order for Licensee to appraise the likely impact of the proposed exploitation in the Licensor Expanded Field on the Visa Marks on a global basis;

(ii) as soon as possible after receipt by Licensee of the written notice referred to in Section 2.4(a)(i), Licensee may communicate in writing to Licensor if it objects to such expansion on the basis that the proposed exploitation in the Licensor Expanded Field will have a materially detrimental effect on the value (“ Degrade ”) of the Visa Marks on a global basis;

(iii) in connection with Licensor’s notice under Section 2.4(a)(i) , Licensor shall provide the notice as far in advance as reasonably possible under the circumstances, but not less than three (3) months’ prior notice; provided , however , if necessary to meet demonstrable and unforeseen business exigencies, the notice can be provided not less than 30 days’ prior to the intended expansion. Similarly, in connection with Licensee’s notice of objection under Section 2.4(a)(ii) , Licensee shall provide its notice of objection as soon as reasonably possible after receiving Licensor’s notice under Section 2.4(a)(i) , which in all cases shall mean not after the halfway point of the notice period provided by Licensor; and

 

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(iv) if Licensee objects to Licensor’s expansion in accordance with Section 2.4(a)(ii) , then the matter must be resolved as set out in Section 2.4(b) before Licensor may proceed with the expansion.

(b) Licensee right to object to Licensor Expanded Field . If the Parties cannot reach agreement as to whether the proposed exploitation will Degrade the Visa Marks on a global basis, then the Parties shall refer the question to arbitration under the expedited dispute resolution process set forth in Section 18.5 . If such arbitration is invoked, then pending conclusion of such dispute resolution procedure, Licensor shall not use any of the Visa Marks in the Licensor Expanded Field. Should such dispute be resolved in Licensor’s favor then Licensor shall be entitled to use the Visa Marks in the Licensor Expanded Field in the Territory or outside the Territory.

(c) Licensee expansion of the Field of Use . Licensee shall be entitled to use any of the Visa Marks outside the Field of Use and in the Territory (the “ Licensee Expanded Field ”) if such use is necessary to react to substantive competitive action from a third party in the Territory, subject to Section 2.4(e)(i) and the following:

(i) Licensee shall provide Visa Inc. advance written notice of the proposed exploitation of the Visa Marks in the Licensee Expanded Field, including the reasons why Licensee believes that such proposed exploitation is necessary to react to substantive competitive action and such information regarding the proposed exploitation as is reasonably necessary in order for Visa Inc. to appraise the likely impact of the proposed exploitation on the Visa Marks on a global basis;

(ii) as soon as possible after receipt by Visa Inc. of the written notice referred to in Section 2.4(c)(i) , Visa Inc. may communicate in writing to Licensee if it objects to such expansion on the basis that the proposed exploitation in the Licensee Expanded Field will Degrade the Visa Marks on a global basis;

(iii) in connection with Licensee’s notice under Section 2.4(c)(i) , Licensee shall provide the notice as far in advance as reasonably possible under the circumstances, but not less than three (3) months’ prior notice; provided , however , if necessary to meet demonstrable and unforeseen business exigencies, the notice can be provided not less than thirty (30) days’ prior to the intended expansion. Similarly, in connection with Visa Inc.’s notice of objection under Section 2.4(c)(ii) , Visa Inc. shall provide its notice of objection as soon as reasonably possible after receiving Licensee’s notice under Section 2.4(c)(i) , which in all cases shall mean not after the halfway point of the notice period provided by Licensee; and

(iv) if Visa Inc. objects to Licensee’s expansion in accordance with Section 2.4(c)(ii) , then the matter must be resolved as set out in Section 2.4(d) before Licensee may proceed with the expansion.

 

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(d) Licensor right to object to Licensee Expanded Field . If Visa Inc. and Licensee cannot reach agreement as to whether the proposed exploitation will Degrade the Visa Marks on a global basis, then Visa Inc. and Licensee shall refer the question to arbitration under the expedited dispute resolution process set forth in Section 18.5 . If arbitration is invoked, then pending conclusion of such dispute resolution procedure, Licensee shall not use any of the Visa Marks in the Licensee Expanded Field in the Territory. Should such dispute be resolved in Licensee’s favor then Licensee shall be entitled to use the Visa Marks in the Licensee Expanded Field in the Territory.

(e) Grant of rights in Expanded Field of Use .

(i) Licensor Expanded Field . To the extent that Licensor uses the Visa Marks in the Licensor Expanded Field pursuant to Section 2.4(a) , Licensor shall, at Licensee’s request, which request shall be no later than six (6) months’ after the decision by Visa Inc.’s Board of Directors to use the Visa Marks in the Licensor Expanded Field, grant to Licensee at Fair Market Value and on an exclusive or non-exclusive basis, at Licensee’s discretion (including the right to grant sublicenses under Section 2.5), an extension of the license grant in Section 2.1(a)(i) to use the Visa Marks in the Licensor Expanded Field in the Territory or a part thereof. Such determination of Fair Market Value shall take into account whether such license grant is exclusive or non-exclusive or for only part of the Territory. For the avoidance of doubt, Licensor may use the Visa Marks in the Licensor Expanded Field and in the Territory, unless Licensor grants Licensee an exclusive license under this Section 2.4(e) . The six (6) month period in which Licensee may request an extension of the license grant in Section 2.1(a)(i) in Licensor Expanded Field shall be tolled for the duration of any dispute under Section 2.4(b) that is subject to expedited arbitration under Section 18.5 .

(ii) Licensee Expanded Field . To the extent that Licensee is entitled to use the Visa Marks in the Licensee Expanded Field pursuant to Section 2.4(c) , Licensor shall, at Licensee’s request, grant to Licensee at Fair Market Value and on an exclusive or non-exclusive basis, at Licensee’s discretion (including the right to grant sublicenses under Section 2.5), an extension of the license grant in Section 2.1(a)(i) to use of the Visa Marks in the Licensee Expanded Field in the Territory. Such determination of Fair Market Value shall take into account whether such license grant is exclusive or non-exclusive.

(f) Mandatory expansion of the Field of Use . In the event that any Laws require, in the reasonable opinion of Licensor’s or Licensee’s counsel (as relevant), any Visa Mark to be used by a Party outside the Field of Use in the Territory (the “ Mandatory Expanded Field ”), then the relevant Party shall provide written notice to the other setting out its counsel’s opinion that applicable Laws make it necessary for any such Visa Mark to be used in the Mandatory Expanded Field. The Party receiving such notice shall have thirty (30) Business Days from the date of receipt of the notice to object to such opinion. In the event that no objection is raised within such thirty (30) Business Day period, then the Field of Use shall be deemed to cover

 

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the Mandatory Expanded Field in question, but only to the extent necessary to comply with applicable Law and only in respect of those countries in the Territory whose applicable Laws require such use of the Visa Marks. If the Parties cannot reach agreement on whether applicable Laws make it necessary for such Visa Mark to be used by either Party in the Mandatory Expanded Field, then the Parties shall refer this question to the expedited dispute resolution process set forth in Section 18.5 .

2.5 Sublicenses .

(a) Sublicensing . Subject to Section 2.5(c) , Licensee may grant written sublicenses of any Licensed Marks to any Person (including Processors) within the Field of Use and Expanded Field and in the Territory; provided , however , that, Licensee shall not grant any such sublicense to any Licensor Competitors, other than Persons authorized by the Visa International Board of Directors as of the Effective Date to use such Licensed Marks.

(b) Grant of rights to VESI . Licensor hereby grants to Licensee the right to grant a sublicense of the Licensed Marks to VESI notwithstanding the fact that VESI is based in and operates within the United States, provided that such sublicense restricts VESI’s right to use such Licensed Marks to the scope of the rights granted to Licensee under this Schedule 3 and such sublicense shall terminate should VESI no longer be an Affiliate of Licensee.

(c) Required terms of any sublicense .

(i) All sublicenses granted by Licensee (or its Affiliates or Members or other sublicensees of Licensee) under Section 2.5(a)) of this Schedule 3, save for those granted to Affiliates of Licensee, shall be in writing, and on relevant terms no less restrictive than the terms set forth in this Schedule 3. Licensee shall require and procure that each sublicensee agree in writing to the following terms and conditions: (i) sublicensee shall comply in all respects with the Global Rules; (ii) sublicense shall be governed by English law; (iii) sublicense shall be terminable by Licensor for uncured material breach by sublicensee in accordance with the provisions of Section 2.5(c)(ii) or earlier as may be agreed by the parties to such sublicense; (iv) sublicensee agrees to protect against unauthorized use and disclosure of either Party’s Confidential Information, in accordance with the terms set forth in this Schedule 3; and (v) sublicense shall be freely terminable at the option of Licensee on the sale of Licensee to Visa Inc. without damages or claims by sublicensee, provided , however , that Visa Inc. shall enter into Replacement Arrangements (as defined in the Put-Call Option Agreement) with such sublicensees. In no event shall Licensee grant any sublicense pursuant to this Schedule 3 with rights greater than those granted under this Schedule 3.

(ii) Licensee shall be responsible to Licensor for the performance by each sublicensee under this Section 2.5 of the terms of any of Licensee’s sublicense agreements. If it comes to the attention of an officer of Licensee that a

 

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sublicensee is in material breach of the terms of its sublicense agreement with Licensee or is in breach of a Global Rule which would be considered a material breach of its sublicense agreement with Licensee, Licensee shall promptly notify in writing such sublicensee and Visa Inc. of such breach and Licensee shall discuss with its sublicensee a plan requiring such sublicensee to cure its breach (“ Plan to Cure ”). For breaches of Global Rules, Licensee will share appropriate information as to corrective action to be taken, if any. If Visa Inc. independently becomes aware of any non-compliance by a sublicensee, Visa Inc. may notify Licensee. Licensee and its sublicensee shall have a period of 60 days from the date such breach came to the attention of an officer of Licensee (the “ Initial Period ”) to agree the Plan to Cure. Licensee shall be entitled to agree with its sublicensee a period of up to 180 days following the Initial Period for its sublicensee to cure its breach or such longer period as Licensee may agree with Visa Inc. (Visa Inc.’s agreement not to be unreasonably withheld and not to be withheld in circumstances where Visa Inc. or its licensing entities has a practice of providing longer periods for curing similar breaches in respect of its Customers’ breaches of their license agreements with Visa Inc.) (“ Cure Period ”). If, in any particular case, Visa Inc. and Licensee cannot reach agreement as to whether the length of the Cure Period (in excess of 180 days) is reasonable in the circumstances or whether a similar period has been granted by Visa Inc. or its licensing entities in respect of any of its Customers’ breaches, then Visa Inc. and Licensee shall refer the question to arbitration under the expedited dispute resolution process set forth in Section 18.5 . If either Visa Inc. or Licensee invokes such arbitration, then pending conclusion of such dispute resolution procedure, Visa Inc. shall not be entitled to terminate the relevant sublicense. Licensor, as the proprietor of the rights that are the subject of the sublicense, shall have the right to terminate such sublicense immediately (i) if Licensee and sublicensee fail to agree on a Plan to Cure within the Initial Period; or (ii) after the Cure Period should sublicensee fail to cure its breach within such Cure Period. Save for Licensor’s right to terminate Licensee’s sublicenses in accordance with this Section 2.5(c)(ii) , Licensor shall have no other rights to enforce Licensee’s sublicenses. After the Cure Period, the right of Licensor to terminate sublicenses shall not preclude Licensor from seeking any and all other available remedies against Licensee or its sublicensees for such breach, including injunctive relief.

(iii) From time to time (but no more frequently than once a year) at Licensor’s request, Licensee shall provide to Visa Inc., a list of its sublicensees.

2.6 Third Party Intellectual Property .

(a) Covenant to procure licenses from Licensor’s Affiliates .

(i) To the extent that any Licensed Marks are owned by Affiliates of Licensor at the Effective Date, Visa Inc. shall procure that by the Effective Date all such Affiliates have entered into written license agreements with Visa Inc.

 

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(ii) In the event that any Licensed Marks and Non-Visa Marks are owned or acquired by Affiliates of Licensor after the Effective Date, Visa Inc. shall procure that all such Affiliates shall promptly enter into written license agreements with Visa Inc.

(iii) All such license agreements shall (a) include an express grant to Visa Inc. of the perpetual and irrevocable right to grant to Licensee a perpetual and irrevocable sublicense, on the terms set forth in this Schedule 3, of such Trademarks and (b) expressly provide that Licensee is a third party beneficiary of such rights such that Licensee shall be entitled to enforce any and all rights granted to Licensor as to which Licensee is a third party beneficiary directly against the licensor.

(iv) Visa Inc. and Licensee acknowledge that damages shall not be an adequate remedy in the event of Visa Inc.’s breach of the covenant set forth in this Section 2.6(a) and that Licensee may additionally be entitled to equitable remedies including specific performance.

(v) All rights granted to Visa Inc. pursuant to this Section 2.6(a) shall be included in the licenses granted by Visa Inc. to Licensee under this Schedule 3.

(b) Covenant to procure licenses from Licensee’s Affiliates .

(i) In the event that any Non-Visa Marks are owned or acquired by Affiliates of Licensee after the Effective Date and Visa Inc. requests a license in respect of such rights pursuant to Sections 2.2(a) Licensee shall procure that all such Affiliates shall promptly enter into written license agreements with Licensee.

(ii) All such license agreements shall (a) include an express grant to Licensee of the perpetual and irrevocable right to grant to Visa Inc. a perpetual and irrevocable sublicense, on the terms set forth in this Schedule 3, of such Trademarks, and (b) expressly provide that Visa Inc. is a third party beneficiary of such rights such that Visa Inc. shall be entitled to enforce any and all rights granted to Licensee as to which Visa Inc is a third party beneficiary directly against the licensor.

(iii) Visa Inc. and Licensee acknowledge that damages shall not be an adequate remedy in the event of Licensee’s breach of the covenant set forth in this Section 2.6(b) and that Licensor may additionally be entitled to equitable remedies including specific performance.

(iv) All rights granted to Licensee pursuant to this Section 2.6(b) shall be included in the licenses granted by Licensee to Visa Inc. under this Schedule 3.

2.7 Protection Rights - New Developments .

(a) Changes to Trademarks. Except as set forth in Section 9.1(d) :

(i) Licensee shall not be obliged to adopt or implement any New Visa Mark or Non-Visa Mark (“ Trademark Changes ”) unless such adoption or implementation would have a positive financial return for Licensee and its

 

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Members (based on a financial analysis providing a five (5) year projection of Licensee’s business and, on a majority basis, of its Members’ businesses showing whether such adoption or implementation would have a positive financial return for Licensee and for its Members) (“ Positive Return ”).

(ii) If Visa Inc. wishes to oblige Licensee to adopt or implement any Trademark Changes, it shall give Licensee ninety (90) Business Days’ prior notice of any such proposed Trademark Changes. Upon receipt of such notice, Licensee shall have a period of sixty (60) Business Days to provide a written response to Visa Inc. stating whether it agrees to adopt such Trademark Changes. In the event that Licensee does not agree to adopt such Trademark Changes, Licensee’s written response shall set out the reasons for Licensee’s good faith belief that its adoption or implementation of such Trademark Changes would not have a Positive Return.

(iii) Prior to the expiry of the sixty (60) Business Day period referred to in Section 2.7(a)(ii) above, or immediately after such period if Licensee does not agree to adopt such Trademark Changes, at Licensee’s request, Visa Inc. and Licensee shall jointly consult in respect of the proposed adoption or implementation (the “ Consultation Process ”) and Visa Inc. shall have regard to any observations Licensee might make. Visa Inc. and Licensee shall each bear its own costs relating to the Consultation Process. Visa Inc. may offer a financial subsidy to Licensee to lessen the financial impact of the proposed adoption or implementation on Licensee and its Members. Visa Inc. and Licensee shall take into account any offered financial subsidy in assessing whether the proposed adoption or implementation would have a Positive Return.

(iv) If after thirty (30) Business Days after the commencement of the Consultation Process, Licensee, in its sole opinion, is not satisfied that the proposed adoption or implementation will have a Positive Return, Licensee shall be entitled to refuse to adopt or implement the proposed Trademark Changes in the Territory. Licensee shall provide Visa Inc. with immediate notice of its decision to reject such proposed adoption or implementation at the end of the thirty (30) Business Day period for the Consultation Process and such notice shall explain why Licensee believes such adoption or implementation of such Trademark Changes would not have a Positive Return.

(v) If, following receipt of Licensee’s written response referred to in Section 2.7(a)(ii) above (where Licensee does not initiate the Consultation Process) or receipt of Licensee’s notice referred to in Section 2.7(a)(iv) above, Visa Inc. notifies Licensee that it does not accept Licensee’s conclusion that the adoption or implementation of such Trademark Changes would not have a Positive Return, a senior representative of each of Visa Inc. and Licensee shall meet within fourteen (14) days of such Visa Inc. notice to discuss and try to resolve the matter. Should Visa Inc. and Licensee continue to disagree as to whether the proposed adoption or implementation of such Trademark Changes would have a Positive Return, Visa Inc. and Licensee shall refer the question to

 

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arbitration under the expedited dispute resolution process in Section 18.5 for decision as to whether such proposed adoption or implementation would not have a Positive Return. Licensee shall demonstrate that such implementation would not have a Positive Return. If such arbitration is invoked, then pending conclusion of such dispute resolution procedure, Licensee shall not be required to adopt or implement such Trademark Changes. If the arbitrator determines that the proposed adoption or implementation of such Trademark Changes would have a Positive Return, Licensee shall be obliged, subject to applicable Law, to adopt such Trademark Changes in the Territory for the benefit of Cardholders of Visa Inc.’s Customers at Licensee’s cost (subject to receipt of any financial subsidy which Visa Inc. has agreed to pay Licensee pursuant to Section 2.7(a)(iii) ), but Licensee shall not be obliged to use, or require its Members and their Cardholders to use, such Trademark Changes in the Territory.

(vi) If, following receipt of Licensee’s written response referred to in Section 2.7(a)(ii) above (where Licensee does not initiate the Consultation Process) or receipt of Licensee’s notice referred to in Section 2.7(a)(iv) above, Visa Inc. agrees that such proposed adoption or implementation would not have a Positive Return or if the determination of Positive Return is submitted to arbitration in accordance with Section 2.7(a)(v) and such arbitration determines that such proposed adoption or implementation would not have a Positive Return, then Licensee may reject such proposed adoption or implementation; provided , however , that should Visa Inc. agree to pay for the implementation costs and expenses that Licensee and its Members will incur as a consequence of the adoption or implementation to the extent necessary to return Licensee and its Members to a neutral financial condition following the implementation or adoption, Licensee shall be obliged (subject to applicable Law), and shall use its best efforts to encourage its Members, to adopt such Trademark Changes in the Territory for the benefit of Cardholders of Visa Inc.’s Customers, but Licensee shall not be obliged to use, or require its Members and their Cardholders to use, such Trademark Changes in the Territory. Notwithstanding this Section 2.7(a)(vi) , Visa Inc. shall have the right to use, adopt or implement any such changes described in this Section 2.7(a)(vii) outside the Territory unless at the time of the proposed changes such changes are known by either Visa Inc. or Licensee to have a detrimental effect on the interoperability, security, safety and soundness of the Visa System.

(vii) If, within five (5) years of the implementation of the Trademark Changes by Licensee pursuant to Section 2.7(a)(vi) , Licensee chooses to use (and to require its Members and their Cardholders to use) such Trademark Changes and such use of the Trademark Changes in the Territory results in a Positive Return, Licensee shall agree to repay Visa Inc. a portion of the implementation costs and expenses paid by Visa Inc. pursuant to Section 2.7(a)(vi) , such portion to be agreed between Visa Inc. and Licensee, in the event that such changes have the anticipated Positive Return.

 

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2.8 Fair Market Value .

(a) Visa Inc. and Licensee’s Authorized Representatives shall meet to agree Fair Market Value within fifteen (15) days’ of receipt of notification from either Visa Inc. or Licensee of the need to determine Fair Market Value. In the event Visa Inc. or Licensee cannot resolve their disagreement within fifteen (15) days’ of meeting, Visa Inc.’s and Licensee’s Chief Financial Officers, Chief Operating Officers, or Executive Vice-Presidents delegated by the Chief Financial Officers of Visa Inc. and Licensee shall meet to agree on Fair Market Value within thirty (30) days.

(b) If Visa Inc. and Licensee are unable to resolve their disagreement over Fair Market Value within thirty (30) days’ of the meeting of their Chief Financial Officers, Chief Operating Officers or such Executive Vice-Presidents delegated by the Chief Financial Officers of Visa Inc. and Licensee pursuant to Section 2.8(a) , either Visa Inc. or Licensee may refer the matter to an independent qualified expert in Intellectual Property and Trademark valuation employed by an independent firm that itself or through its affiliates has global operations, including in the United States and the United Kingdom, to be agreed by Visa Inc. and Licensee, such agreement not to be unreasonably withheld, and in default of agreement, appointed by the president for the time being of the Institute of Chartered Accountants in England & Wales (the “ Expert ”). Each of Visa Inc. and Licensee shall submit a proposal for a value or royalty rate to that Expert along with written substantiation for such proposal.

(c) The Expert, having received proposals, shall choose as the binding value or royalty rate, if relevant for the agreed time frame proposed (and in the event a time frame is not agreed for such proposals, for the default time period of one (1) year), the proposal submitted by either Visa Inc. or Licensee that most resembles a fair and reasonable value or royalty rate for the relevant rights, taking into account the terms of the license or assignment (as relevant) and other factors provided for under the terms of this Schedule 3.

(d) For the avoidance of doubt, the Expert will not have the authority to propose a different value or royalty rate from the proposals submitted by either Visa Inc. or Licensee or to re-evaluate the reasonableness of any of Visa Inc. and Licensee’s prior agreements on value or royalty in light of the conditions in which such agreement was reached.

(e) With respect to the procedure set out in Sections 2.8(b) and 2.8(c) :

(i) the costs of the procedure shall be paid by the Party whose proposal was not adopted;

(ii) Visa Inc. and Licensee shall meet with the Expert to present their views: (a) at least once, (b) always in English, and (c) never in the absence of the other;

 

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(iii) Visa Inc. and Licensee shall agree upon: (a) procedures for submitting proposals to the Expert, (b) subject to Section 2.8(e)(ii) , the number of meetings with the Expert in which they can present their views, (c) the location of such meetings, and (d) the procedures for such meetings, but in the event Visa Inc. and Licensee cannot agree within thirty (30) days of referral of the matter to the Expert, the Expert shall be empowered to decide such issues within fifteen (15) days’ of the request of either Visa Inc. or Licensee; and

(iv) the Expert shall issue its decision within ninety (90) days’ of determination of procedural issues pursuant to this Section 2.8(e) .

(f) For avoidance of doubt, this Section 2.8 does not create any additional auditing rights on behalf of either Visa Inc. or Licensee or the Expert referenced herein.

3. OWNERSHIP OF RIGHTS

3.1 Ownership of Trademarks .

(a) Licensee acknowledges and agrees that all right, title and interest in or to any Licensed Marks now owned or developed by or on behalf of either Party shall in the future be owned by Licensor.

(b) Any Trademark rights arising from Licensee’s or its Affiliates’ or sublicensees’ use of the Licensed Marks shall inure to the benefit of and be owned and registrable by Licensor, notwithstanding their creation by Licensee or a third party on Licensee’s or its Affiliates’ or sublicensees’ behalf. Subject to Section 5.1 , Licensee shall not seek, unless so directed in writing by Visa Inc., to register any of the Licensed Marks anywhere in the world, and Licensee shall not challenge, oppose or assist another Person in challenging or opposing the rights of Licensor in the Licensed Marks. Subject to applicable Law, neither Licensee nor its Affiliates or sublicensees shall challenge the validity of the license granted herein or under a sublicense pursuant to Section 2.5 , or do anything inconsistent with Licensor’s ownership of the Licensed Marks and all rights therein. Licensee shall promptly notify (with a copy of such notice to Visa Inc.), to the extent that Licensee becomes aware, any of its Affiliates or sublicensees that have registered any Licensed Mark or used or registered a Trademark that is confusingly similar to a Licensed Mark and demand that such use cease and such registration be assigned to Licensor. Licensee shall cooperate with Licensor and use its reasonable endeavors to ensure that Licensee’s Affiliates and sublicensees comply with such notice.

(c) Licensee hereby assigns to Licensor all of its right, title and interest in and to all New Visa Marks now owned or developed in the future. Licensee agrees to cooperate and to execute any documentation that Licensor requires or deems necessary, in its sole discretion, to effect transfer of such rights to Licensor or to evidence Licensor’s ownership of such Trademarks.

 

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(d) Licensor shall remain responsible for obtaining, maintaining, protecting and enforcing its Trademarks subject to Section 5 .

(e) The Parties covenant and agree that on a filing for Bankruptcy protection by Licensor all Licensed Marks shall be deemed to constitute “intellectual property” within the meaning of Section 101(35A) of the United States Bankruptcy Code.

(f) Licensee shall not use, or permit Affiliates’ and sublicensees’ use of, the Licensed Marks for any goods or services other than as authorized hereunder, or any Trademarks confusingly similar thereto in any manner.

3.2 Recordal of Licenses .

Each Party, if so requested by the other Party, and at the requesting Party’s cost, shall complete such documents and forms in such form as may be required in order to register the licenses granted by this Schedule 3 with the appropriate Governmental Authorities.

4. TRANSFER/BANKRUPTCY

4.1 In General .

The rights granted to Licensee and its Affiliates and to Licensor and its Affiliates hereunder are unique and personal in nature, and except as expressly permitted in Section 2.5 or in this Section 4.1 , neither the rights and obligations set forth in this Schedule 3 nor any of Parties’ rights hereunder may be assigned, sublicensed, transferred or otherwise disposed of by a Party without the prior written consent of the other Party (such consent to be given or refused within thirty (30) Business Days’ of receipt of the notice to such other Party of the wish to assign, sublicense, transfer or otherwise dispose of any of its rights and obligations set forth in this Schedule 3); provided , however, that either Party shall agree to the assignment or novation of rights and obligations set forth in this Schedule 3 by the other Party (the “ Transferor ”) to one of its Affiliates (the “ Transferee ”); provided , further , that if any such Transferee ceases to be an Affiliate of the Transferor, the Transferor shall procure that prior to such Transferee ceasing to be an Affiliate of the Transferor, the relevant rights and obligations set forth in this Schedule 3 be re-assigned or novated by such Transferee to the Transferor or another Affiliate of the Transferor and the other Party hereby agrees to any such re-assignment or novation. Each Party shall promptly and in advance provide the other with copies of any documents purporting to assign or otherwise transfer any of its rights and obligations set forth in this Schedule 3.

4.2 Transfer of rights to Licensee .

(a) As soon as Licensor knows, or has reason to believe, that a Trigger Event will occur or there is a substantial likelihood of the occurrence of a Trigger Event, Licensor shall immediately send a written notice to Licensee:

(i) stating that a Trigger Event is about to occur and specifying details of the nature and the terms of the Trigger Event; and

 

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(ii) offering Licensee an option to purchase from Licensor, for Fair Market Value, the Licensed Marks in the Territory as Licensee may require to allow Licensee to continue operating its business in the manner conducted at the date of receipt of such notice (the “ Option ”);

(b) The Option is exercisable by notice in writing from Licensee to Licensor or the assignee or transferee of the assets that are the subject of this Schedule 3 (as relevant) given within six (6) weeks of the notice referred to in Section 4.2(a) .

(c) The Option shall survive a Change of Control of Licensor and shall be binding on an assignee or transferee of the assets that are the subject of this Schedule 3. Licensor shall give notice to any intended assignee or transferee of the assets that are the subject of this Schedule 3, prior to entering into a binding contract if assignment, sale or transfer, of the existence of the Option.

(d) On exercise of the Option pursuant to Section 4.2(b) , Licensor or the assignee or transferee of the assets that are the subject of this Schedule 3(as relevant) shall sell and Licensee shall purchase, for Fair Market Value, all or part of the Licensed Marks in the Territory as Licensee may require to allow Licensee to continue operating its business in the manner conducted at the date of receipt of the notice referred to in Section 4.2(a) (the “ Transferring Rights ”), on the terms set out in Sections 4.2(e) to 4.2(i) .

(e) If Licensee exercises the Option pursuant to Section 4.2(b) , Licensor agrees that it shall, or that it shall procure that the assignee or transferee of the assets that are the subject of this Schedule 3 shall, execute an agreement transferring to Licensee, or to its nominee, all its right, title and interest in and to the Transferring Rights with:

(i) the goodwill of the business relating to the products and services in respect of which the Transferring Rights are used in the Territory; and

(ii) the right to sue for damages and other remedies for infringement or misuse of the Transferring Rights in the Territory which may have occurred prior to the date of the assignment and to retain those damages.

(f) Licensee shall pay Fair Market Value for the Transferring Rights. In assessing Fair Market Value the Parties or expert in intellectual property valuation (as relevant) shall be entitled to take into account in their or its calculations the nature of the Trigger Event.

(g) Licensor shall warrant that the Transferring Rights are legally and beneficially owned by Licensor (save where otherwise disclosed in writing to Licensee).

(h) At Licensee’s request, Licensor shall, or shall procure that the assignee or transferee of the assets that are the subject of this Schedule 3 shall, for each

 

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jurisdiction in the Territory enter into such form of other local form transfer as Licensee may require in order to assign its right, title and interest in and to any registrations of, or applications for registration of, the Transferring Rights in the Territory to Licensee or its nominee.

(i) The cost of the preparation and execution of the agreement referred to at Section 4.2(h) and any local form transfer as Licensee may require in order to assign the Transferring Rights for each jurisdiction in the Territory and the cost of the recordal of such assignments (as necessary) for each jurisdiction in the Territory shall be borne by Licensee.

(j) If Licensor shall fall into Bankruptcy, Licensee shall have an option to purchase, at Fair Market Value, the Licensed Marks in the Territory as Licensee may require to allow Licensee to continue operating its business. Sections 4.2(d), 4.2(e), 4.2(f), 4.2(h) and 4.2(i) shall apply to the purchase and transfer contemplated in this Section 4.2 , mutatis mutandis .

(k) Any attempt by Licensor to transfer to a Licensee Competitor (i) any of its rights or obligations under this Schedule 3 without having afforded Licensee the rights outlined in Sections 4.2(a) to 4.2(e) or (ii) the assets that are the subject of this Schedule 3, shall constitute a material breach hereof and would cause irreparable harm to Licensee, for which monetary reparations would be inadequate. Licensor agrees that any and all rights under this Section 4.2 are intended to survive rejection of the terms set forth in Schedule 3 by the Licensor pursuant to Section 365(a) of the United States Bankruptcy Code in a Chapter 7 or Chapter 11 bankruptcy case, to the extent such rejection is approved by a bankruptcy court of competent jurisdiction.

5. INTELLECTUAL PROPERTY MAINTENANCE, REGISTRATION, PROTECTION AND INFRINGEMENT

5.1 Trademarks .

(a) Limitation on Licensee ability to register . Subject to Section 5.1(b) , Licensee agrees that it shall not register, nor shall it permit any of its Affiliates or sublicensees to register, any Trademark which is the same as or could reasonably be considered confusingly similar to any Licensed Mark for any class of goods or services, in any jurisdiction.

(b) Trademark registration and maintenance . Licensor shall maintain and keep in force Licensor’s or its Affiliates’ existing registrations in the Territory of the Visa Marks that are in use and prosecute to registration any pending applications for Visa Marks or New Visa Marks that are in use in the Territory. Licensor shall not abandon, or allow to lapse, any registrations or applications for any Visa Marks or New Visa Marks that are in use in the Territory without the prior written consent of Licensee, which such consent shall not be unreasonably withheld. Licensee agrees to cooperate reasonably with Licensor, at the request of Licensor, to secure and maintain the registration of the Licensed Marks. Licensor shall bear the cost and

 

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expense with respect to securing and maintaining the registration of Licensed Marks, including payment of any maintenance or renewal fees, and associated legal fees and costs.

(c) New registration requests . Subject to the Global Brand Rules, Licensee may reasonably request that Licensor seek to register any Licensed Mark in respect of additional goods or services for use in the Field of Use or Expanded Field and/or in any country in the Territory in so far as Licensee considers it necessary for the protection or exploitation of the Licensed Marks in the Territory. Upon receipt of Licensee’s written request, Licensor shall apply to register such Trademarks, in Licensor’s name, and duly prosecute and maintain any resulting registrations for such Trademarks and Licensee agrees to cooperate reasonably with Licensor. The clearance search, application, prosecution and maintenance of such Trademarks shall be at Licensor’s sole cost and expense.

(d) Advertising Promotion and Marketing . The Parties agree that all advertising, promotion and marketing by the Parties shall be in accordance with applicable Law. Licensee agrees through its actions to uphold, protect and defend the image and reputation of the Licensed Marks and the Visa Enterprise and always act consistently with all Global Brand Rules. In determining what actions are necessary to protect and defend the image and reputation of the Licensed Marks and the Visa Enterprise, regard shall be had to applicable Law.

5.2 Support of Platforms .

Where Licensor decides to discontinue use of Licensed Marks or no longer wishes to invest any resources in the products, services or part of the Visa System to which the relevant Licensed Marks relate, Licensee may continue to use, pursuant to the license grants to Licensee hereunder and in accordance with the terms of this Schedule 3, the Licensed Marks in respect of the products, services or part of the Visa System to which the relevant Licensed Marks relate and invest in such products, services or part of the Visa System if it wishes to do so. Licensor shall maintain the existing registrations of such Licensed Marks and prosecute to registration any pending applications for such Licensed Marks in accordance with Section 5.1 above. Subject to Section 5.1 , in the event that Licensor decides that it no longer wishes to maintain such registrations or prosecute such applications, Licensor shall give Licensee the first right of refusal to purchase such registrations or applications from Licensor at Fair Market Value.

5.3 Notice and Marking Requirements .

Each Party shall comply with all notice and marking requirements under applicable Intellectual Property Laws and labeling requirements under applicable Law that are necessary or advisable for the protection and enforcement of the Trademark rights granted herein, including the use of “All Rights Reserved,” “TM” and “®”or other symbols or legends, as prescribed from time to time by Licensor in the Global Brand Rules.

5.4 Infringements .

 

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(a) Licensor shall have the sole right, other than as set forth in Sections 5.4(b) and 5.4(c) , but not the obligation, to institute or bring, and control, any suits or actions against third parties anywhere in the world, for or by reason of any violation or infringement or misappropriation of Licensed Marks. Each such suit or action shall be instituted, brought, maintained and conducted by Licensor solely at the cost and expense of Licensor; provided , that Licensee shall reasonably cooperate with Licensor, if reasonably necessary, including by agreeing to be joined as a party plaintiff and to give Licensor authority to file and prosecute the suit, action or proceeding. Licensee shall be entitled to retain any and all monies that may be received, collected or recovered in any such suit or action enforcing rights in the Licensed Marks, whether by judgment, settlement or otherwise, to the extent attributable to damages or costs in the Territory; provided , further , that Licensor shall first be reimbursed for expenses out of such monies. Licensee shall have the right, but not the obligation, to participate and be represented in any such action by its own counsel at its own expense. Licensee shall have no claim of any kind against Licensor based on or arising out of Licensor’s handling of or decisions concerning any such action, suit, proceeding, settlement or compromise, unless such handling of or decisions materially adversely affect Licensee’s rights hereunder.

(b) Should Licensor fail or choose not to act or bring any suits or actions under Section 5.4(a) within sixty (60) days (or twenty-one (21) days if Licensee, acting reasonably, has notified Licensor that an application for interim or injunctive relief is necessary) of the written notification from Licensee of such violation or infringement or misappropriation, or thereafter chooses not to pursue such suit or action, Licensee shall have the right, but not the obligation, to institute or bring and control any such suit or action in the Territory against such third party for or by reason of its violation or infringement or misappropriation of Licensed Marks in the Field of Use or Expanded Field (where an exclusive license has been granted) and in the Territory; provided , however , that Licensee shall not compromise or settle such suit or action by granting rights with respect to Trademarks or by compromising the validity of Licensed Marks without Licensor’s prior written consent (not to be unreasonably withheld) except that Licensor’s consent shall not be required with respect to any monetary component thereof. Each such suit or action in the Territory instituted, brought, maintained and conducted by Licensee shall be solely at the cost and expense of Licensee, provided that Licensor shall reasonably cooperate with Licensee, if reasonably necessary, including by agreeing to be joined as a party plaintiff and to give Licensee authority to file and prosecute the suit, action or proceeding. Licensee shall be entitled to retain any and all monies that may be received, collected or recovered in any such suit or action enforcing rights in the Licensed Marks, whether by judgment, settlement or otherwise in the Territory. Licensor shall have the right, but not the obligation, to participate and be represented in any such action by its own counsel at its own expense. Licensor shall have no claim of any kind against Licensee based on or arising out of Licensee’s handling of or decisions concerning any such action, suit, proceeding, settlement or compromise, unless such handling of or decisions materially adversely affect Licensor’s rights hereunder.

 

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(c) Licensee shall have the initial right, but not the obligation, to institute or bring, and control, any suits or actions in the Territory for or by reason of any violation or infringement or misappropriation of Licensed Marks used only in the Field of Use or Expanded Field (where an exclusive license has been granted) and in the Territory. Each such suit or action shall be instituted, brought, maintained and conducted by Licensee solely at the cost and expense of Licensee; provided , that Licensor shall reasonably cooperate with Licensee, if reasonably necessary, including by agreeing to be joined as a party plaintiff and to give Licensee authority to file and prosecute the suit, action or proceeding. Licensee shall be entitled to retain any and all monies that may be received, collected or recovered in any such suit or action, whether by judgment, settlement or otherwise, to the extent attributable to damages or costs in the Territory. Licensor shall have the right, but not the obligation, to participate and be represented in any such action by its own counsel at its own expense. Licensor shall have no claim of any kind against Licensee based on or arising out of Licensee’s handling of or decisions concerning any such action, suit, proceeding, settlement or compromise, unless such handling of or decisions materially adversely affect Licensor’s rights hereunder.

(d) Should Licensee fail or choose not to act or bring any suits or actions under Section 5.4(c) within sixty (60) days (or twenty-one (21) days if Licensor, acting reasonably, has notified Licensee that an application for interim or injunctive relief is necessary) of the written notification from Licensor of such violation or infringement or misappropriation, or thereafter chooses not to pursue such suit or action, Licensor shall have the right, but not the obligation to institute or bring, and control, any such suits or actions at its sole cost and expense. Each such suit or action shall be instituted, brought, maintained and conducted by Licensor solely at the cost and expense of Licensor; provided , that Licensee shall reasonably cooperate with Licensor, if reasonably necessary, including by agreeing to be joined as a party plaintiff and to give Licensor authority to file and prosecute the suit, action or proceeding. Licensor shall be entitled to retain any and all monies that may be received, collected or recovered in any such suit or action, whether by judgment, settlement or otherwise, to the extent attributable to damages or costs. Licensee shall have the right, but not the obligation, to participate and be represented in any such action by its own counsel at its own expense.

(e) Each Party shall promptly notify the other upon learning that (i) a third Person is infringing or may be infringing any Licensed Marks licensed to Licensee hereunder or (ii) any third Person is claiming or commences a declaratory judgment action or other similar type of legal proceeding to have any of the Licensed Marks held invalid or unenforceable.

6. OBLIGATIONS OF THE PARTIES

6.1 Operation of Visa Enterprise .

 

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Obligation to accept all Cards . Subject to the terms and conditions of this Schedule 2 and the Global Rules and applicable Law, Visa Inc. and Licensee shall, and shall procure that its Customers or Members, as the case may be, shall, require Merchants and ATM providers to accept Globally Accepted Cards properly presented for payment.

6.2 Global Sponsorship .

(a) The Fee shall cover Licensee’s annual fee for rights to participate in the Existing Global Sponsorships and Licensee shall not be required to make any additional payment to Visa Inc. for the term of the sponsorship agreement relating to such Existing Global Sponsorship. If, in any year of this Agreement, Visa Inc. decreases its annual expenditure amount for Existing Global Sponsorships (or Replacement Global Sponsorships, as the case may be) below the Licensor Global Expenditure Threshold, then Licensee will be entitled to receive a commensurate reduction in the Fee for every year in which such shortfall below the Licensor Global Expenditure Threshold occurs, in an amount equal to (i) that percentage representing the amount of the decrease over the Licensor Global Expenditure Threshold, multiplied by (ii) the Licensee Global Expenditure Threshold.

(b) In the event that Visa Inc. discontinues its participation, in whole or in part, in an Existing Global Sponsorship for any reason, Visa Inc. may substitute such whole or part with a Replacement Global Sponsorship.

(c) If during any calendar year (each a “ Payment Year ”), Licensor experiences a percentage increase in the aggregate annual expenditure level for its Existing Global Sponsorships (and Replacement Global Sponsorships) for such Payment Year as compared to the immediately preceding calendar year (a “ Reference Year ”) of more than twice the percentage increase in the gross domestic product of the European Union for the Reference Year, as reported by the Statistical Office of the European Communities – Eurostat (the “ European Growth Rate ”), then, with respect to such Payment Year, Licensee shall be obligated to pay to Visa Inc. an amount equal to the percentage increase in the European Growth Rate multiplied by the Licensee Global Sponsorship Threshold. Such increase shall be in addition to any increases in the Fee pursuant to this Agreement.

(d) Licensee shall not be obligated to participate in New Global Sponsorships, or to pay any fees for Replacement Sponsorships in excess of the amount described in Section 6.2(c) .

(e) In the event that Licensee decides not to participate in any New Global Sponsorship or Replacement Global Sponsorship, Visa Inc. shall be entitled only to conduct Generic Marketing in the Territory in respect of the New Global Sponsorship or Replacement Global Sponsorship, as the case may be. Visa Inc. will provide three (3) months’ notice in advance before conducting such Generic Marketing in the Territory.

 

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(f) The respective roles and responsibilities of Visa Inc. and Licensee with respect to implementation and activation of Global Sponsorships are set forth in Appendix G .

6.3 Travelers Cheques .

(i) Visa Inc. shall endeavor to ** after a final decision has been taken by Visa Inc. to **

(ii) Upon the Effective Date, Licensee shall be released from any and all of its liabilities (then existing and occurring in the future) under the Bylaws of Visa International relating to the sharing of losses between the Parties in connection with the Travelers Cheque Program.

(iii) Following the Effective Date, Visa Inc. shall be entitled to receive any and all revenues generated by Licensee’s Members in connection with the Travelers Cheque Program.

(iv) From the date on which a final decision has been taken by Visa Inc. to ** and until such time **, Licensee shall provide to Visa Inc. the use of **. Such use shall include **.

(v) In addition, upon the resolution of the Board of Directors of Visa Inc. until such time **, Licensee shall provide, ** to Visa Inc., **.

6.4 Communication Rules .

Visa Inc. and Licensee agree to comply with the Communication Rules as amended in writing from time to time by the mutual agreement of Visa Inc. and Licensee.

6.5 Priority Global Customers .

Visa Inc. and Licensee agree to manage and service Priority Global Customers in accordance with the Priority Global Customer Terms.

6.6 Global Merchants .

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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Visa Inc. and Licensee shall agree criteria to identify Global Merchants and shall agree on principles for working together to manage and serve Global Merchants.

6.7 Global Programs .

(a) The Global Programs existing at the Effective Date shall continue on the same terms as they are managed at the Effective Date. Any changes to any such existing Global Programs shall be agreed in writing between Visa Inc. and Licensee.

(b) Visa Inc. and Licensee shall agree on criteria for establishing new Global Programs after the Effective Date and shall agree on principles for working together to manage Global Programs.

7. QUALITY CONTROL

7.1 Global Brand Architecture and Global Brand Positioning .

(a) Visa Inc. shall establish and maintain the specifications for use of the Licensed Marks, which shall be set out in the Global Brand Rules, and shall establish and maintain the Global Brand Architecture and Licensee shall, and shall procure that all of its Affiliates and sublicensees, comply with the Global Brand Architecture and any changes thereto shall be subject to the same protection rights granted to Licensee as those set out in Section 9.1 .

(b) Licensee shall be entitled to input to the specifications for use of the Licensed Marks and Visa Inc. shall have regard to such in-put.

(c) Visa Inc. and Licensee shall mutually agree the Global Brand Positioning.

(d) Licensee shall be entitled to create its own marketing and advertising strategy for the Territory or any part thereof, which shall be aligned to the agreed Global Brand Positioning.

7.2 Research .

(a) Subject to Section 7.2(b) , Licensor shall assess on a regular basis the integrity and value of the Licensed Marks to support global brand requirements. Licensee shall, as necessary, work together with Licensor to provide data to support such assessments. Licensor shall share the results of any such assessments with Licensee.

(b) Each Party shall only be entitled to conduct research in the other’s territory with such other Party’s prior consent (such consent not to be unreasonably withheld), in particular neither Party shall directly or indirectly contact the other’s Customers or Members, Cardholders, Merchants, regulators or consumers outside their respective territories for the purpose of conducting reputation research without the prior consent of the other Party.

 

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(c) Licensee shall make available to Licensor its European reputation research model and relevant findings and, where reasonable to do so, shall provide Licensor with the opportunity to add global questions to such model at Licensor’s expense. Any additional global questions shall be agreed with Licensee.

(d) Licensor reserves the right to conduct reputation research in the Territory in the event that Licensee decides to discontinue conducting any and all reputation research. Licensor shall only conduct such research in the Territory through Licensee, with Licensee acting as its agent, and the Parties shall mutually agree the process and methodology for conducting such research.

7.3 Acknowledgement of Quality Control .

The Parties acknowledge that the reputation and goodwill of the business associated with the Licensed Marks, Visa System and Visa Products and Services is based upon and can only be maintained and enhanced by maintaining uniformly high standards of quality. Such uniform quality is essential to the success of the Visa Enterprise and public acceptance of the Licensed Marks. Licensee agrees that the nature and quality of all products and services provided, and materials published, by Licensee in connection with the Licensed Marks and the Visa Enterprise shall conform to standards that are set by, and are under the control of Visa Inc., which standards are those set out in the Global Brand Rules, and are subject to the Protection Rights.

7.4 Cooperation .

Licensee agrees to supply Visa Inc. so far as practicable with specimens of Licensee’s and its sublicensees’ use of the Licensed Marks and samples of Licensee’s and its Affiliates’ and sublicensees’ Visa Products and Services upon Visa Inc.’s reasonable request from time to time.

7.5 Manner of Use and Presentation of Trademarks .

(a) Licensee agrees that it will use and require its sublicensees to use the Licensed Marks only in the form and manner as set forth in this Schedule 3 or as prescribed from time to time by Visa Inc. in the Global Brand Rules, subject to the Protection Rights. Licensee agrees that any materially new uses of any of the Licensed Marks or any Trademark that is confusingly similar thereto or any Trademark incorporating the word “Visa” by Licensee, including the use of any Licensed Mark in any new trade or company name, on any letterhead or business stationery or in any internet domain name of Licensee, which are inconsistent with the Global Brand Rules or the terms of this Schedule 3, shall be subject to the prior written consent of Visa Inc., which may be withheld by Visa Inc. in its sole discretion.

(b) All print, out-of-home, outdoor, direct mail, radio, television and internet advertising campaign materials, and other advertising materials proposed to be used by Licensee or its sublicensees, or any changes made by Licensee to Licensor’s advertising materials previously approved by Licensor and supplied to Licensee, in each case to which any of the Licensed Marks are applied or used, shall be subject to

 

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the terms and conditions set forth in this Schedule 3, the Bilateral Services Schedule and the Global Brand Rules, subject to the Protection Rights.

8. VISA PRODUCTS AND SERVICES

8.1 V PAY .

Licensor agrees that Licensee shall be entitled to exclusively manage, including setting all rules and specifications for, but subject to the Global Brand Architecture, the Visa Products and Services provided under the Trademark V PAY, which can be issued by Members in the Territory or Customers outside the Territory (“ V PAY Products ”). With respect to any rules and specifications relating to the V PAY Products imposed on Licensor by Licensee, Licensor shall have the same protection rights as those granted to Visa Inc. pursuant to Section 9.2 . Licensor may request variances and waivers to the application of such rules and specifications outside the Territory, to which Licensee’s consent shall not be unreasonably withheld. At such time that there becomes meaningful use of V PAY Products outside the Territory, Visa Inc. shall have the option to take over management of the V PAY Products from Licensee; provided , however , that on and after the Effective Date, all V PAY Products offered outside the Territory shall be offered under contract from Visa Inc. (or its Affiliates) and all rights and revenues generated under such contracts shall be the property of Visa Inc. In the event that Visa Inc. exercises such option to take over management of the V PAY Products from Licensee, Licensee shall retain the exclusive right to manage implementation of V PAY Products in the Territory.

9. GLOBAL RULES/VIOR/VEOR

9.1 Global Rules .

(a) Licensee shall, and shall procure that all of its Affiliates and sublicensees, comply with the Global Rules, subject to applicable Law. Licensee may establish rules for its Members within the Territory, which, if based on a Global Rule, shall be equal to, or stricter than, the relevant Global Rule. Should Licensee in good faith determine that a Global Rule, or any part thereof, is in violation of applicable Law, then Licensee shall immediately notify Visa Inc. in writing of such determination and such rule or part thereof shall not be binding on Licensee. If Visa Inc. disputes such assertion by Licensee, then the Parties shall resolve the Dispute pursuant to the expedited dispute resolution process set forth in Section 18.5 .

(b) Visa Inc. shall have sole authority to grant all waivers and variances to the Global Rules. Visa Inc. shall not unreasonably withhold its grant of such waivers and variances.

(c) Visa Inc. shall be estopped from enforcing against Licensee or any of its Members or other sublicensees any Global Rule that Visa Inc. has ceased to comply with itself or to enforce against its Customers and other sublicensees.

 

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Notwithstanding the foregoing, Visa Inc. is entitled to waive any Global Rule on a case-by-case basis, and upon request by Licensee, for good cause in Visa Inc.’s sole discretion. Subject to this Section 9.1(c), Licensor’s failure to enforce a Global Rule shall not constitute a waiver of its right to enforce such rule.

(d) Changes to Global Rules.

(i) Licensee shall not be obliged to comply with any changes to the Global Rules, including the introduction of new rules, proposed by Visa Inc. (“ Rule Change ”) unless such Rule Change is necessary for: (A) Interoperability and the interoperability or integrity of the Visa System; or (B) setting the procedures, standards, Trademark specifications (which shall include refreshments of the Visa Marks) and rules relating to the interoperability or integrity of the Licensed Marks by specifying the manner in which the Licensed Marks are used; and would in either case have a positive financial return for Licensee and for its Members (based on a financial analysis providing a five (5) year projection of Licensee’s business and of its Members’ businesses showing whether such use or adoption or implementation would have a positive financial return for Licensee and, on a majority basis, for its Members) (“ Positive Return ”), as demonstrated in accordance with the provisions of this Section 9.1(d) .

(ii) If Visa Inc. wishes to oblige Licensee to adopt any Rule Change, it shall give Licensee ninety (90) Business Days’ prior notice of any such Rule Change, such notice setting out Visa Inc.’s reasons why Licensee’s adoption of such Rule Change is necessary for the interoperability or integrity of the Visa System or the integrity of the Visa Marks (as relevant). Upon receipt of such notice, Licensee shall have a period of sixty (60) Business Days to provide a written response to Visa Inc. stating whether it agrees to adopt such Rule Change. In the event that Licensee does not agree to adopt such Rule Change, Licensee’s written response shall explain Licensee’s reasons why Licensee’s adoption of such Rule Change would not have a Positive Return.

(iii) Prior to the expiry of the sixty (60) Business Day period referred to in Section 9.1(d)(ii) above, or immediately after such period if Licensee does not agree to adopt such Rule Change, at Licensee’s request, Visa Inc. and Licensee shall jointly consult in respect of the Rule Change (the “ Consultation Process ”) and Visa Inc. shall have regard to any observations Licensee might make. Each of Visa Inc. and Licensee shall bear its own costs relating to the Consultation Process. Visa Inc. may offer a financial subsidy to Licensee to lessen the financial impact of the Rule Change on Licensee and its Members. Visa Inc. and Licensee shall take into account any offered financial subsidy in assessing whether the Rule Change would have a Positive Return.

(iv) If after thirty (30) Business Days after the commencement of the Consultation Process, Licensee, in its sole opinion, is not satisfied that the Rule Change is necessary to meet the criteria set out at Section 9.1(d)(i)(A) or (B)  or that such Rule Change will have a Positive Return, Licensee shall be entitled to

 

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refuse to adopt the Rule Change in the Territory. Licensee shall provide Visa Inc. with immediate notice of its decision to reject such Rule Change at the end of the thirty (30) Business Day period for the Consultation Process and such notice shall explain why Licensee believes such Rule Change would not have a Positive Return or does not meet the criteria set out at Section 9.1(d)(i)(A) or (B) .

(v) If, following receipt of Licensee’s written response referred to in Section 9.1(d)(ii) above (where Licensee does not initiate the Consultation Process) or receipt of Licensee’s notice referred to in Section 9.1(d)(iv) above, Visa Inc. notifies Licensee that it does not accept Licensee’s conclusion that adoption of such Rule Change would not have a Positive Return or does not meet the criteria set out at Section 9.1(d)(i)(A) or (B) , a senior representative of each of Visa Inc. and Licensee shall meet within fourteen (14) days of such Visa Inc. notice to discuss and try to resolve the matter. Should Visa Inc. and Licensee continue to disagree as to whether the adoption of such Rule Change would have a Positive Return or meets the criteria set out at Section 9.1(d)(i)(A) or (B), Visa Inc. and Licensee shall refer the question to arbitration under the expedited dispute resolution process in Section 18.5 for decision as to whether such Rule Change would not have a Positive Return. Licensee shall demonstrate that such Rule Change would not have a Positive Return, but Visa Inc. shall demonstrate that such Rule Change meets the criteria set out at Section 9.1(d)(i)(A) or (B) . If such arbitration is invoked, then pending conclusion of such dispute resolution procedure, Licensee shall not be required to adopt such Rule Change. If the arbitrator determines that the proposed adoption of such Rule Change would have a Positive Return and meets the criteria set out at Section 9.1(d)(i)(A) or (B) , subject to applicable Law, Licensee shall be obliged, and shall use its best efforts to encourage its sublicensees, to adopt such Rule Change at its cost (subject to receipt of any financial subsidy which Visa Inc. has agreed to pay Licensee pursuant to Section 9.1(d)(iii)) .

(vi) If, following receipt of Licensee’s written response referred to in Section 9.1(d)(ii) above (where Licensee does not initiate the Consultation Process) or receipt of Licensee’s notice referred to in Section 9.1(d)(iv) above, Visa Inc. agrees that such Rule Change would not have a Positive Return or does not meet the criteria set out at Section 9.1(d)(i)(A) or (B)  or if the determination of Positive Return is submitted to arbitration in accordance with Section 9.1(d)(v) and such arbitration determines that such Rule Change would not have a Positive Return or does not meet the criteria set out at Section 9.1(d)(i)(A) or (B) , then Licensee may reject such Rule Change; provided, however, that should Visa Inc. agree to pay for the implementation costs and expenses that Licensee and its Members will incur as a consequence of the Rule Change to the extent necessary to return Licensee and its Members to a neutral financial condition following the Rule Change, Licensee shall (subject to applicable Law) accept the Rule Change and shall use its best efforts to encourage its sublicensees to accept the same. Notwithstanding this Section 9.1(d) , Visa Inc. shall have the right to adopt or implement any such Rule Change described in this Section 9.1(d) outside the

 

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Territory unless at the time of the proposed changes such changes are known by either Visa Inc. or Licensee to have a detrimental effect on the interoperability, security, safety and soundness of the Visa System.

9.2 VEOR/VIOR .

(a) Changes to VEOR/VIOR.

(i) Visa Inc. or Licensee may propose changes to the other’s VEOR or VIOR (as relevant). Except as set forth in this Section 9.2 , neither Visa Inc. nor Licensee shall be obliged to adopt the other’s proposed changes to its VEOR or VIOR (as relevant) (“ Op Reg Change ”).

(ii) In the event Visa Inc. and Licensee have not agreed within fourteen (14) days’ of either Party proposing to the other in writing an Op Reg Change, a senior representative from the management of each of Visa Inc. and Licensee shall meet to discuss and try to resolve whether the Op Reg Change should be adopted. If the senior representatives are unable to reach agreement within a further 14 days, a committee comprised for four (4) directors (two (2) board audit committee members of Licensee and two (2) board audit committee members of Visa Inc.) shall meet within 14 days’ of receipt of a written notice from either of the senior representatives that they have failed to agree whether the Op Reg Change should be adopted, to try to resolve whether the Op Reg Change should be adopted.

(iii) If such committee is unable to reach agreement within 45 days’ of receipt of such written notice from the senior representatives, if the Party desiring the Op Reg Change (“ Change Request Party ”) wishes to oblige the other Party (“ Change Recipient ”) to adopt the Op Reg Change, it shall give Change Recipient written notice that it desires to pursue the Op Reg Change. Upon receipt of such notice, Change Recipient shall have a period of sixty (60) days to provide written notice to Change Request Party stating whether it agrees to adopt such Op Reg Change. In the event that Change Recipient does not agree to adopt such Op Reg Change, Change Recipient’s written notice shall explain why Change Recipient believes adoption of such Op Reg Change would not have a positive financial return for Change Recipient and for its Members or Customers (as relevant) (based on a financial analysis providing a five (5) year projection of Change Recipient’s business and of its Members’ or Customers’ businesses showing whether such use or adoption or implementation would have a positive financial return for Change Recipient and, on a majority basis, for its Members or Customers) (“ Positive Return ”), as demonstrated in accordance with the provisions of this Section 9.2.

(iv) If, following receipt of Change Recipient’s written response referred to in Section 9.2(a)(iii) above, Change Request Party notifies Change Recipient that it does not accept Change Recipient’s conclusion that adoption of such Op Reg Change would not have a Positive Return, Visa Inc. and Licensee shall refer

 

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the question to arbitration under the expedited dispute resolution process in Section 18.5 for decision as to whether such Op Reg Change would not have a Positive Return. Change Recipient shall demonstrate that such Op Reg Change would not have a Positive Return. If such arbitration is invoked, then pending conclusion of such dispute resolution procedure, Change Recipient shall not be required to adopt such Op Reg Change. If the arbitrator determines that the proposed adoption of such Op Reg Change would have a Positive Return, subject to applicable Law, Change Recipient shall be obliged, and shall use its best efforts to encourage its Members or Customers (as relevant), to adopt such Op Reg Change at its cost.

(v) If, following receipt of Change Recipient’s written response referred to in Section 9.2(a)(iii) , Change Request Party agrees that such Op Reg Change would not have a Positive Return or if the determination of Positive Return is submitted to arbitration in accordance with Section 9.2(a)(iii) and such arbitration determines that such Op Reg Change would not have a Positive Return, then Change Recipient may reject such Op Reg Change; provided, however, that should Change Request Party agree to pay for the implementation costs and expenses that Change Recipient and its Members or Customers (as relevant) will incur as a consequence of the Op Reg Change to the extent necessary to return Change Recipient and its Members or Customers (as relevant) to a neutral financial condition following the Op Reg Change, Change Recipient shall (subject to applicable Law) accept the Op Reg Change and shall use its best efforts to encourage its Members or Customers (as relevant) to accept the same.

(vi) Visa Inc. shall have the right to adopt or implement any change to its VIOR outside the Territory unless such changes impact interoperability, security, safety and soundness of the Visa System or the integrity of the Licensed Marks. Licensee shall have the right to adopt or implement any change to its VEOR in the Territory unless such changes impact interoperability, security, safety and soundness of the Visa System or the integrity of the Licensed Marks. Each of Visa Inc. and Licensee shall inform the other of any such changes to their respective VEOR and VIOR.

 

10. LIMITED NON-COMPETE/NON-BRANDED PRODUCTS AND SERVICES

10.1 Non-Compete .

(a) Until the fifth anniversary of the Effective Date:

(i) Licensor shall not directly or indirectly offer or promote in the Territory products or services within the Field of Use (other than as expressly permitted in this Schedule 3).

(ii) Licensee shall not directly or indirectly offer or promote outside of the Territory products or services within the Field of Use (other than as expressly permitted in this Schedule 3).

 

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(b) Licensor undertakes that prior to offering or distributing any Non-Branded Core Products in the Territory after the Effective Date, it shall give Licensee a first right of refusal for taking a license, which shall be granted on an exclusive or non-exclusive basis, at Licensee’ discretion (including the right to grant sublicenses under Section 2.5) , for use, offer or distribution of such Non-Branded Core Products in the Territory for Fair Market Value. Such determination of Fair Market Value shall take into account whether such license grant is exclusive or non-exclusive or for only part of the Territory.

11. REPRESENTATIONS AND WARRANTIES

11.1 Licensor Representations and Warranties .

(a) Licensor hereby represents and warrants to Licensee that, as of the Effective Date:

(i) Licensor is validly existing and in good standing under the Laws of its jurisdiction of organization.

(ii) Licensor has full power and authority to enter into this Schedule 3 and grant the licenses made under this Schedule 3, and has taken all actions necessary to authorize it to enter into and perform fully its obligations under this Schedule 3, and to consummate the transactions contemplated herein.

(iii) This Schedule 3 is a legal, valid and binding obligation of Licensor, enforceable in accordance with its terms subject, as to enforcement, to applicable bankruptcy, insolvency, moratorium, reorganization or similar Laws affecting creditors rights generally and to general equitable principles, and neither the execution of this Schedule 3 nor the consummation of the transactions contemplated herein will (i) violate any provision of the certificate of incorporation, bylaws or other constituent documents of Licensor or (ii) require the approval or consent of any third parties except such as have been obtained.

(iv) Licensor is the registered owner(s) of such of the Visa Marks as are set forth on Appendix 11.1(a)(iv) . Other than as set forth on Appendix 11.1(a)(iv) , neither Licensor nor any of its Affiliates owns any registered Visa Marks in the Territory. To the Best Knowledge of Licensor, Licensor is the owner(s) of the rights in the unregistered Visa Marks (and any goodwill attaching thereto) as used by the Visa Enterprise to the extent that rights are granted therein by Law.

(v) Neither Licensor nor any of its Affiliates owns rights in the Licensed Marks (or any goodwill attaching thereto) within the Territory in the Field of Use or Expanded Field of Use, when granted pursuant to Section 2.4 , which are not subject to licenses granted hereunder.

 

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(vi) To the Best Knowledge of Licensor, Licensor has not failed to file any application, filing, registration, renewal or recordal of transfer or pay any fees in respect of registrations (or applications for registration) of the Visa Marks in the Territory to the extent that such failure has had a negative material impact on Licensee’s Visa business operations.

(vii) Except as disclosed on Appendix 11.1(a)(vii) , to the Best Knowledge of Licensor, no Claim has been made by a third party disputing the right of Licensor or, to the Best Knowledge of Licensor, the right of its licensees to use the Visa Marks as currently used in the Territory.

(viii) Except as disclosed on Appendix 11.1(a)(viii) , to the Best Knowledge of Licensor, the Visa Marks are not being infringed by any third party in the Territory.

(ix) Except as disclosed on Appendix 11.1(a)(ix) or with respect to licenses granted by Licensee, Licensor has not granted any rights in respect of the Licensed Marks in the Territory and the Field of Use to any third party nor is it under any obligation to do so except as provided herein.

11.2 Licensee Representations and Warranties .

(a) Licensee hereby represents and warrants to Licensor that, as of the Effective Date:

(i) Licensee is validly existing and in good standing under the Laws of its jurisdiction of organization.

(ii) Licensee has full power and authority to enter into this Schedule 3, and has taken all actions necessary to authorize it to enter into and perform fully its obligations under this Schedule 3, and to consummate the transactions contemplated herein.

(iii) This Schedule 3 is a legal, valid and binding obligation of Licensee, enforceable in accordance with its terms subject, as to enforcement, to applicable bankruptcy, insolvency, moratorium, reorganization or similar Laws affecting creditors rights generally and to general equitable principles, and neither the execution of this Schedule 3 nor the consummation of the transactions contemplated herein will (i) violate any provision of the certificate of incorporation, bylaws or other constituent documents of Licensee or (ii) require the approval or consent of any third parties except such as have been obtained.

(iv) Except as disclosed on Appendix 11.2(a)(iv) , to the Best Knowledge of Licensee, no Claim has been made by a third party disputing the right of Licensor or, to the Best Knowledge of Licensee, Licensee’s right to use the Visa Marks as currently used in the Territory.

 

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(v) Except as disclosed on Appendix 11.2(a)(v) , to the Best Knowledge of Licensee, the Visa Marks are not being infringed by any third party in the Territory.

(vi) Licensee does not own any Visa Marks or Trademarks that are confusingly similar to the Visa Marks.

11.3 Limitations .

(a) EXCEPT FOR THE EXPRESS WARRANTIES EXPRESSLY SET FORTH IN THIS SCHEDULE 3, ALL RIGHTS, LICENSES AND TRADEMARKS ARE PROVIDED ON AN “AS IS” BASIS AND NEITHER PARTY MAKES ANY OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE, EVEN IF A PARTY HAS BEEN MADE AWARE OF SUCH PURPOSE.

(b) Nothing contained in this Schedule 3 shall be construed as:

(i) a warranty or representation as to the validity or scope of any Trademark, except as expressly set out herein;

(ii) conferring on Licensee any right to use, in advertising, publicity or otherwise, any Trademark other than the Licensed Marks and only to the extent expressly set forth herein;

(iii) conferring on Licensee any right or license to use any Trademarks, other than the limited licenses to use such Trademarks licensed under this Schedule 3 in accordance with the restrictions and limitations set forth in this Schedule 3;

(iv) an obligation upon Licensor to make any determination as to the applicability of any Trademark to any product or service unless expressly provided hereunder.

12. REPORTING; AUDIT RIGHTS

12.1 Audits .

(a) Licensee shall be responsible for auditing itself and its Members with regard to matters within the Audit Scope. Licensor shall not itself audit Licensee or its Members.

(b) Licensee shall develop its own audit plans and shall conduct its audits in accordance with such plans. Licensee shall share its audit plans with Licensor in advance and provide Licensor with an opportunity to request changes to the plan. If

 

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Licensee chooses not to make such changes, Licensor shall be entitled to appear before Licensee’s board audit committee to explain the desire and rationale for such change. If Licensee’s board audit committee refuses to make the requested change, the issue may be referred to binding expedited arbitration under Section 18.5 .

(c) Licensor shall be entitled to review “Material Findings” from Licensee’s audit reports within 30 days after such reports are shared with Licensee’s board or board committee. Licensee shall share remedial plans for these Material Findings that Licensor requests to see.

(d) The term “ Audit Scope ” shall mean compliance with Global Rules, interoperability, integrity of the system, trademark usage, any specific requests by Licensor to comply with Licensor’s regulatory and legal requirements.

(e) “ Material Findings ” shall mean the top two classifications of audit findings (or, if there are only two classifications, then the top classification).

(f) Licensor shall share with Licensee best practices learnings revealed by Licensor’s own audits, subject to any applicable legal constraints, and Licensor shall share with Licensee its SAS 70 audit reports.

13. INDEMNIFICATION

13.1 General Indemnification .

(a) Solely to the extent arising or resulting from activity within the Field of Use or Expanded Field, and subject to Sections 13.2 to 13.4 and paragraphs 21.3, 21.4 and 21.5 of Schedule 1, Licensee shall indemnify and hold harmless Visa Inc. and its Affiliates, and each of its and their respective officers, directors and employees against any and all Damages suffered by or payable by Visa Inc. arising out of, or resulting from, any Claim brought against Licensee or Visa Inc. in the Territory (including, without limitations, any antitrust Claims, any Claims involving, concerning or relating directly or indirectly to a Global Rule or the Priority Global Customer Terms and any other Claims whatsoever).

(b) Solely to the extent arising or resulting from activity within the Field of Use or Expanded Field, and subject to Sections 13.2 to 13.4 and paragraphs 21.3, 21.4 and 21.5 of Schedule 1, Visa Inc. shall indemnify and hold harmless Licensee and its Affiliates, and each of its and their respective officers, directors and employees against any and all Damages suffered by or payable by Licensee arising out of, or resulting from, any Claim brought against Licensee or Visa Inc. outside the Territory (including, without limitations, any antitrust Claims, any Claims involving, concerning or relating directly or indirectly to a Global Rule or the Priority Global Customer Terms and any other Claims whatsoever).

(c) Subject to and consistent with both Licensee’s and Visa Inc.’s obligations under this Section 13.1 to indemnify each other for any Claim brought in

 

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their respective territories, Licensee shall not be obliged to indemnify Visa Inc. for any Claims relating to, or arising out of, Licensee’s membership association structure.

13.2 Indemnification of Licensor for Trademark Infringement .

Licensee shall indemnify, defend and hold harmless Visa Inc. and its Affiliates, and each of their respective officers, directors, employees, stockholders, agents and representatives, against any and all Damages arising or resulting from any third party Claim alleging a Trademark right violation by Visa Inc. or its Affiliates arising out of their authorized use or practice under the terms of this Schedule 3 of the rights licensed to Licensor under Section 2.2(a); provided , however , that Licensee shall be under no obligation to indemnify, defend and hold harmless pursuant to this Section 13.2 in connection with any Claim arising out of the matters disclosed in Appendix 11.1(a)(vii) .

In the event any third Person claims or asserts that Visa Inc.’s use of any rights licensed to Licensor pursuant to Section 2.2(b), infringes upon the rights of such third Person outside the Territory (“ Licensor Third Party Claim ”), then the Party that becomes aware of such Licensor Third Party Claim shall immediately notify the other Party in writing. Visa Inc. and Licensee shall promptly discuss the manner in which such Licensor Third Party Claim should be handled. Visa Inc. and Licensee shall cooperate reasonably and use reasonable efforts to defend or resolve such Licensor Third Party Claim (including by taking steps to minimize any potential damages claim). In the event that the Licensor Third Party Claim remains outstanding six (6) months after notification of such Licensor Third Party Claim, then unless Visa Inc. and Licensee mutually agree that such third party proceedings will not result in Visa Inc. and Licensee incurring expenses and/or potential damages in excess of US$100,000, Licensee shall have the right at its sole option to request Visa Inc. to cease use of the Trademark giving rise to such Licensor Third Party Claim in the affected jurisdiction (“ Cease ”) promptly unless another time period is agreed by Visa Inc. and Licensee. If Visa Inc. Ceases then (i) Licensee shall use reasonable good faith efforts to provide a non-infringing replacement Trademark rights, which shall be a reasonable solution or replacement for the challenged Trademark, without additional cost to Visa Inc. for use by Visa Inc. and its sublicensees (“ Licensor Replacement Rights ”); and (ii) the indemnification provided for in this Section 13.2 shall remain applicable. If Visa Inc. in its sole discretion does not Cease, then Visa Inc. shall be deemed to waive any right to indemnification for such Licensor Third Party Claim provided for in this Section 13.2 in respect of Damages incurred as from the date of the Licensee’s request to Visa Inc. to Cease. If Visa Inc. does Cease pursuant to such Licensee notice, Visa Inc. shall be excused from any failure to meet its obligations under this Schedule 3 due directly to Visa Inc.’s inability to use such Trademark save to the extent that the provision of any non-infringing Licensor Replacement Rights enable Visa Inc. to meet its obligations.

Notwithstanding anything to the contrary in Section 13.5 below, Licensee shall have the sole right to take any steps to compromise or settle a Licensor Third Party Claim on a confidential basis if a proposed compromise or settlement involves only the payment of monetary consideration or if Visa Inc. will be provided with Licensor Replacement Rights. Visa Inc. shall have the right to reject such a compromise or settlement only if it agrees in writing (i) to assume defense of the Licensor Third Party Claim; (ii) to waive any right to indemnification

 

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for such Licensor Third Party Claim provided for in this Section 13.2 in respect of Damages incurred as from the date of the Licensee’s proposal of such compromise or settlement to Visa Inc.; and (iii) to indemnify Licensee for any Damages incurred by Licensee thereafter with respect to such Licensor Third Party Claim in excess of the monetary compensation component of the proposed settlement. If a proposed compromise or settlement does not involve only the payment of monetary consideration and Visa Inc. will not be provided with Licensor Replacement Rights, Visa Inc. shall have the right to reject such a compromise or settlement only if (a) it agrees in writing (i) to assume defense of the Licensor Third Party Claim; and (ii) to waive any right to indemnification for such Licensor Third Party Claim provided for in this Section 13.2 in respect of Damages incurred as from the date of the Licensee’s proposal of such compromise or settlement to Visa Inc.; and (b) Visa Inc. and Licensee have jointly instructed a privileged opinion from an independent lawyer charged with assessing the likelihood of success or failure of such Licensor Third Party Claim and, on an overall risk adjusted basis, it is concluded that it would be reasonable to continue to defend such Licensor Third Party Claim. In the event that the opinion from the independent lawyer concludes, on an overall risk adjusted basis, that it is not reasonable to continue defending the Licensor Third Party Claim, Licensee shall have the sole right to compromise or settle such Licensor Third Party Claim on a confidential basis and Visa Inc. shall be entitled to a proportionate reduction in the royalty payable to Licensee in respect of the Licensee Intellectual Property to compensate Visa Inc. for the loss of its right to use the challenged Trademark.

13.3 Indemnification of Licensee for Trademark Infringement .

Licensor shall indemnify, defend and hold harmless Licensee and its Affiliates, and each of their respective officers, directors, employees, stockholders, agents and representatives, against any and all Damages arising or resulting from any third party Claim alleging a Trademark right violation by Licensee or its Affiliates arising out of their authorized use or practice under the terms of this Schedule 3 of the rights licensed to Licensee under Section 2.1(a) (“ Licensee Third Party Claim ”); provided , however , that Licensor shall be under no obligation to indemnify, defend and hold harmless pursuant to this Section 13.3 in connection with any Claim arising out of the matters disclosed in Appendix 11.2(a)(iv) .

In the event any third Person claims or asserts a Licensee Third Party Claim, then the Party that becomes aware of such Licensee Third Party Claim shall immediately notify the other Party in writing. The Parties shall promptly discuss the manner in which such Licensee Third Party Claim should be handled. The Parties shall cooperate reasonably and use reasonable efforts to defend or resolve such Licensee Third Party Claim (including by taking steps to minimize any potential damages claim). In the event that the Licensee Third Party Claim remains outstanding six (6) months after notification of such Licensee Third Party Claim, then unless the Parties mutually agree that such third party proceedings will not result in the Parties incurring expenses and/or potential damages in excess of US$100,000, Licensor shall have the right at its sole option to request Licensee to cease use of the Trademark giving rise to such Licensee Third Party Claim in the affected part of the Territory (“ Cease ”) promptly unless another time period is agreed by the Parties. If Licensee Ceases then (i) Licensor shall use reasonable good faith efforts to provide a non-infringing replacement Trademark rights, which shall be a reasonable solution or replacement for the challenged Trademark, without additional

 

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cost to Licensee for use by Licensee and its sublicensees (“ Licensee Replacement Rights ”); and (ii) the indemnification provided for in this Section 13.3 shall remain applicable. If Licensee in its sole discretion does not Cease, then Licensee shall be deemed to waive any right to indemnification for such Licensee Third Party Claim provided for in this Section 13.3 in respect of Damages incurred as from the date of the Licensor’s request to Licensee to Cease. If Licensee does Cease pursuant to such Licensor notice, Licensee shall be excused from any failure to meet its obligations under this Schedule 3 due directly to Licensee’s inability to use such Trademark save to the extent that the provision of any non-infringing Licensee Replacement Rights enable Licensee to meet its obligations.

Notwithstanding anything to the contrary in Section 13.5 below, Licensor shall have the sole right to take any steps to compromise or settle a Licensee Third Party Claim on a confidential basis if a proposed compromise or settlement involves only the payment of monetary consideration or if Licensee will be provided with Licensee Replacement Rights. Licensee shall have the right to reject such a compromise or settlement only if it agrees in writing (i) to assume defense of the Licensee Third Party Claim; (ii) to waive any right to indemnification for such Licensee Third Party Claim provided for in this Section 13.3 in respect of Damages incurred as from the date of the Licensor’s proposal of such compromise or settlement to Licensee; and (iii) to indemnify Licensor for any Damages incurred by Licensor thereafter with respect to such Licensee Third Party Claim in excess of the monetary compensation component of the proposed settlement. If a proposed compromise or settlement does not involve only the payment of monetary consideration and Licensee will not be provided with Licensee Replacement Rights, Licensee shall have the right to reject such a compromise or settlement only if (a) it agrees in writing (i) to assume defense of the Licensee Third Party Claim; and (ii) to waive any right to indemnification for such Licensee Third Party Claim provided for in this Section 13.3 in respect of Damages incurred as from the date of the Licensor’s proposal of such compromise or settlement to Licensee; and (b) Licensee and Licensor have jointly instructed a privileged opinion from an independent lawyer charged with assessing the likelihood of success or failure of such Licensee Third Party Claim and, on an overall risk adjusted basis, it is concluded that it would be reasonable to continue to defend such Licensor Third Party Claim. In the event that the opinion from the independent lawyer concludes, on an overall risk adjusted basis, that it is not reasonable to continue defending the Licensee Third Party Claim, Licensor shall have the sole right to compromise or settle such Licensee Third Party Claim on a confidential basis and Licensee shall be entitled to a proportionate reduction in the royalty payable to Licensor in respect of the Licensor Intellectual Property to compensate Licensee for the loss of its right to use the challenged Trademark.

13.4 Limitation on Damages .

(a) Unless otherwise agreed in writing by the Parties, the obligations to indemnify, defend and hold harmless pursuant to Section 13.3 shall be limited to an aggregate amount of US$** per year for any and all Third Party Claims in respect of Trademarks and no Person shall be entitled to recovery for Damages pursuant to such section until the total amount of Damages in any year exceeds US$** per Claim (the “ Basket Amount ”); provided, that to the extent the amount of Damages exceeds the Basket Amount, the Indemnified Party shall be

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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entitled to recover only the amount of Damages in excess of the Basket Amount. The limits set forth above assume that all settlement payments with respect to any specific Third Party Claim occur within the year settled. In the event of a multi-year settlement structure, the aggregate amount payable with respect to such claims will in no event exceed the aggregate amount that would be payable if all such payments were made in the year of settlement and the Basket Amount deduction shall only be applied once.

(b) Unless otherwise agreed in writing by the Parties, the obligations to indemnify, defend and hold harmless pursuant to Section 13.2 shall be limited to an aggregate amount equal to ** percent of the annual Fair Market Value license fee or royalty payment agreed as payable to Licensee by Visa Inc. pursuant to Section 2.2(a)  per year for any and all Third Party Claims in respect of Trademarks and no Person shall be entitled to recovery for Damages pursuant to such section until the total amount of Damages in any year exceeds the Basket Amount; provided, that to the extent the amount of Damages exceeds the Basket Amount, the Indemnified Party shall be entitled to recover only the amount of Damages in excess of the Basket Amount. The limits set forth above assume that all settlement payments with respect to any specific Third Party Claim occur within the year settled. In the event of a multi-year settlement structure, the aggregate amount payable with respect to such claims will in no event exceed the aggregate amount that would be payable if all such payments were made in the year of settlement and the Basket Amount deduction shall only be applied once.

(c) The obligations to indemnify set forth in Section 13.2 and 13.3 are limited to third party Claims alleging a Trademark right violation and shall be governed solely by the terms set forth in this Section 13 .

13.5 Indemnification Procedures .

(a) With respect to the indemnification provided for in Section 13.1 , if either Visa Inc. or Licensee (the “ Indemnified Party ”) receives written notice of the commencement of any investigation, action, proceeding or the assertion of any claim by a third Person, or the imposition of any penalty or assessment, for which indemnity may be sought under Section 13.1 (a “ Third Party Claim ”), and such Indemnified Party intends to seek indemnity pursuant to Section 13.1 , the Indemnified Party shall immediately provide the other Party (the “ Indemnifying Party ”) with notice of such Third Party Claim; provided , however , that the failure to give such notice as provided herein will relieve the Indemnifying Party of its obligations only to the extent such failure actually prejudices the Indemnifying Party hereunder. The Indemnifying Party shall be entitled to participate in or, at its option, assume the defense, appeal or settlement of such Third Party Claim, provided that the Indemnifying Party shall not be entitled to assume or continue to maintain control of such defense, appeal or settlement if: (i) the claim for indemnification relates to or arises in connection with any criminal proceeding, action, indictment, allegation or investigation; (ii) there is an adverse determination with respect to such investigation, action, proceeding or other claim that would reasonably be likely to be materially

 

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** Omitted pursuant to a confidential request. The confidential portion has been filed separately with the SEC.


detrimental to or injure the Indemnified Party’s reputation or future business prospects; or (iii) the claim seeks an injunction or equitable relief against the Indemnified Party; (iv) such assumption or control of such defense, appeal or settlement would give rise to a conflict of interest between the parties to such defense; or (v) the Indemnifying Party fails irrevocably to acknowledge and confirm its liability to indemnify the Indemnified Party against such Third Party Claim and waive all defenses it may have against such liability, within 60 days from its receipt of the written notice referred to in this Section 13.5 . If the Indemnifying Party assumes the defense, appeal or settlement of such Third Party Claim, such defense, appeal or settlement shall be conducted through counsel selected by the Indemnifying Party and the Indemnified Party shall fully cooperate with the Indemnifying Party in connection therewith. No Third Party Claim (regardless of whether the Indemnifying Party has assumed control of such Third Party Claim or such Third Party Claim falls into any of the categories set forth in (i) through (v) above) may be settled or compromised (A) by the Indemnified Party without the prior written consent of the Indemnifying Party, which consent shall not be unreasonably withheld or delayed or (B) by the Indemnifying Party, without the prior written consent of the Indemnified Party, which consent shall not be unreasonably withheld or delayed. In the event any Indemnified Party settles or compromises or consents to the entry of any judgment with respect to any Third Party Claim without the prior written consent of the Indemnifying Party, each Indemnified Party shall be deemed to have waived all rights against the Indemnifying Party for indemnification under Section 13.1 in respect of such Third Party Claim for the period governed by such settlement, compromise or consent.

(b) Notwithstanding anything herein, if any such action, proceeding or claim challenges the validity or enforceability, or attempts to have cancelled or deemed abandoned, any of the Non-Visa Mark owned by Licensee, Licensee may intervene in the primary prosecution of, and shall have the sole right to control the defense and settlement of any such action, proceeding or claim, to the extent related to such challenge to such Non-Visa Mark.

(c) Notwithstanding anything herein, if any such action, proceeding or claim challenges the validity or enforceability, or attempts to have cancelled or deemed abandoned, any of the Licensed Marks licensed hereunder, Licensor may intervene in the primary prosecution of, and shall have the sole right to control the defense and settlement of any such action, proceeding or claim, to the extent related to such challenge to the Licensed Marks.

14. CONFIDENTIAL INFORMATION

14.1 Confidential Information .

(a) As a result of the rights and obligations set forth in this Schedule 3, each Party may disclose to, or exchange with, the other Party certain information not available to the general public, including Trade Secrets (“ Confidential Information ”); provided , however , that the term “ Confidential Information ” shall not include any information that:

 

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(i) is or becomes generally available to the public other than as a result of a disclosure by the Receiving Party or its Related Parties (as described in Section 14.1(c) );

(ii) is already at the time of disclosure in the possession of the Receiving Party or becomes available to the Receiving Party from a source (other than the Disclosing Party), that is not prohibited from disclosing such information by contractual, legal, equitable or fiduciary obligation to the Disclosing Party; and

(iii) is independently developed by the Receiving Party’s Related Parties who do not have access to the Confidential Information.

(b) As used in this Schedule 3, “ Disclosing Party ” shall mean the Party that provided the Confidential Information to the other Party and the “ Receiving Party ” is the Party to which such Confidential Information is provided.

(c) The Confidential Information shall be kept confidential and shall not, without the prior written consent of the Disclosing Party, be disclosed by the Receiving Party or by its directors, officers, agents, representatives, employees or Affiliates (collectively referred to as the “ Related Parties ”) in any manner whatsoever except in so far as is necessary for the conduct of Receiving Party’s or its sublicensees’ business; provided that such disclosure and any disclosure to a sublicensee (except for the disclosure to an Affiliate) shall be subject to written agreement preserving the confidentiality thereof as Confidential Information in accordance with and as restrictive as the terms hereof and shall not be used by the Receiving Party or its Related Parties other than in connection with such Party’s obligations, or the enforcement of its rights, under this Schedule 3. Licensee shall include confidentiality restrictions in accordance with and as restrictive as the terms hereof in the VEOR, which such provisions shall be binding obligations on Licensee’s Members. Subject to the foregoing obligation of Licensee, Licensee shall not be obliged to enter into additional written confidentiality agreements with its Members pursuant to this Section 14.1 , unless or until such confidentiality provisions in the VEOR are no longer in force or are amended such that the confidentiality restrictions in the VEOR impose less restrictive confidentiality obligations than are imposed under this Section 14.1 . The Receiving Party agrees to reveal Confidential Information only to its Related Parties who need to know Confidential Information for the purpose of fulfilling such party’s obligations hereunder and who are informed by that party of the confidential nature of Confidential Information and the terms of this Schedule 3. Each Party shall be solely responsible for any breach of the terms of this Schedule 3 by its Related Parties.

(d) Originals and all copies of Confidential Information in writing or any other medium provided by the Disclosing Party will be returned by the Receiving Party to the Disclosing Party immediately upon the written request of the Disclosing Party, unless otherwise necessary for such Receiving Party to exercise its rights under this Schedule 3. Notwithstanding the foregoing sentence, documents prepared

 

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by the Receiving Party or its Related Parties that are based upon Confidential Information from the Disclosing Party will be destroyed promptly upon the written request of the Disclosing Party, unless otherwise necessary for such Receiving Party to exercise its rights under this Schedule 3. Following the written request from the Disclosing Party to return copies of all Confidential Information, the Receiving Party shall deliver a certificate signed by one of its officers confirming that the Receiving Party has complied with the requirements of this Section 14.1(d) .

(e) In the event that the Receiving Party or anyone to whom it transmits Confidential Information pursuant to the terms of this Schedule 3 becomes legally compelled (by deposition, interrogatory, request for documents, subpoena, civil investigative demand or other legal process) to disclose any of the Confidential Information, the Receiving Party will provide the Disclosing Party with immediate notice so that the Disclosing Party may seek, at its sole cost and expense, a protective order or other appropriate remedy or waive compliance with this Section 14 of the Schedule 3. In any case, the Receiving Party will furnish only that portion of the Confidential Information that its legal counsel advises in writing that it is legally required to furnish, and will use commercially reasonable efforts at the Disclosing Party’s expense to obtain a protective order or other reliable assurance that confidential treatment will be accorded the Confidential Information. The Receiving Party shall have no responsibility or liability to the Disclosing Party for disclosure of Confidential Information made in compliance with this Section 14.1(e) .

(f) Each Party’s obligations under this Section 14 shall continue in perpetuity.

(g) The Receiving Party acknowledges and agrees that Confidential Information to be disclosed to it hereunder may be of a unique character and that the breach of any provision of this Schedule 3 may cause the Disclosing Party irreparable injury and damage, and consequently, the Disclosing Party shall be entitled, in addition to all other remedies available to it, to seek preliminary and permanent injunctive and equitable relief to prevent a breach of and to secure compliance with this Section 14 .

15. EFFECT OF AGREEMENT

The terms and conditions set out in this Schedule 3 are perpetual and may not be terminated by either Party without the mutual written consent of both Parties, which consent may be withheld by either Party for any or no reason.

16. DEFAULT

Either Party shall be deemed to be in default of the terms and conditions set out in this Schedule 3 if such Party materially breaches any of its agreements or covenants contained in this Schedule 3.

 

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17. REMEDIES ON DEFAULT

17.1 Remedies on Default .

(a) Upon either Party committing a default under Section 16 , the other Party shall have the right to notify the defaulting Party in writing of such default. If the notifying Party so notifies the defaulting Party and if the defaulting Party has not cured such default within thirty (30) Business Days of receipt of such notification (“ Default ”), then the notifying Party shall have the right to apply for all remedies available under New York law, except for termination, rescission or reformation of contract, including making an application to a court of competent jurisdiction for injunctive relief, specific performance and/or damages, and shall have the right to request attorneys’ fees and costs. The Parties acknowledge that neither Party shall be entitled to terminate the provisions of Schedule 3 for breach or any other reason.

(b) In the event that it comes to the attention of an officer of Licensee that a sublicense of Licensee is in material breach of the terms of its sublicense agreement with Licensee or is in breach of a Global Rule, which breach would be considered to be a material breach of its sublicense agreement with Licensee, Licensee shall promptly notify Visa Inc. of such breach in accordance with Section 2.5(c) and Visa Inc. shall have the right to terminate such sublicense, but only in accordance with the terms of Section 2.5(c) .

(c) Where Visa Inc. becomes aware of a Licensee’s sublicensee’s material breach of a Global Rule pursuant to Section 17.1(b) or otherwise, Visa Inc. shall be entitled to recover compensation from Licensee equivalent to the amount of the fine Visa Inc. could impose on its own Customers for the equivalent material breach of the same Global Rule; provided that the amount of compensation recovered by Visa Inc. from Licensee shall not exceed the level of fine that Visa Inc. imposes on its own Customers for an equivalent material breach and Visa Inc. shall not be entitled to recover compensation from Licensee in respect of Licensee’s sublicensee’s breach of any Global Rule that Visa Inc. has ceased to comply with itself or consistently to enforce against its Customers and other sublicensees. At Visa Inc.’s request, Licensee shall be obliged to pay such compensation to Visa Inc. for each of Licensee’s sublicensee’s material breaches of a Global Rule pursuant to Section 17.1(b) . Licensee shall be entitled to establish, and impose on its sublicensees, its own level of fines for material breach of the Global Rules.

18. DISPUTE RESOLUTION

18.1 General Dispute Resolution.

Except for Expedited Arbitration Disputes provided for under Section 18.5 , in the event of a dispute arising out of or in connection with this Schedule 3 (for the purposes of this section, a “ Dispute ”), either Party may initiate the following dispute resolution processes by written notice to the other (a “ Dispute Notice ”). The Parties shall first use all reasonable endeavors to resolve the Dispute among themselves, without resorting to arbitration or litigation,

 

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in accordance with the senior representative process referred to in Section 18.2 . If and only if the Dispute has not been resolved within three (3) months of the date of the Dispute Notice by means of that process, either Party may initiate and thereafter the Parties shall seek to resolve the Dispute by means of the non-binding arbitration process referred to at Section 18.3 below. If and only if the Dispute has not been resolved within nine (9) months of the date of the Notice of Arbitration (as defined in Section 18.3 ) by means of that process, either Party may initiate litigation in a court of competent jurisdiction pursuant to Section 18.4 or the Parties may agree to another dispute resolution procedure. None of the foregoing shall prevent either Party from seeking provisional injunctive relief in a court of competent jurisdiction over the Dispute, where it considers it necessary to protect its interests.

18.2 Senior Representative Process.

In the event that either Party serves a Dispute Notice that it wishes to initiate the senior representative process for the purpose of resolving the Dispute:

(a) Each Party shall, within five (5) Business Days of receipt of the Dispute Notice, nominate a person in a senior management position with an appropriate level of business experience to resolve the dispute (a “ Senior Representative ”).

(b) The Senior Representatives of the Parties shall meet and use all reasonable endeavors to resolve the Dispute within 14 Business Days of the date of the Dispute Notice and to enter into a written agreement on behalf of the Parties in settlement of the Dispute.

(c) If and only if the Senior Representatives of the Parties are not willing or able resolve the Dispute within 14 Business Days of the date of the Dispute Notice:

(i) each Party’s Senior Representative shall brief its Board of Directors within 20 Business Days of the date of the Dispute Notice; and

(ii) at least one Director from each Party shall meet and use all reasonable endeavors to resolve the Dispute within 28 Business Days of the date of the Dispute Notice and enter into a written agreement on behalf of the Parties in settlement of the Dispute.

18.3 Non-binding Arbitration.

In the event that either Party elects to initiate the non-binding arbitration process for the purpose of resolving a Dispute that it has not been possible to resolve in accordance with Section 18.2 , the Parties shall proceed as follows:

(a) The place of arbitration shall be New York, New York.

(b) The language of the arbitration shall be English.

(c) The non-binding arbitration shall be administered by the International Centre for Dispute Resolution of the American Arbitration Association (the

 

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ICDR ”) under its International Arbitration Rules as in effect at the time of the commencement of the arbitration, except as they may be modified herein or hereafter by agreement of the Parties.

(d) The Party commencing the arbitration shall provide to the other Party and the ICDR on the same day a written notice of arbitration and a statement of its claim(s) (the “ Notice of Arbitration” ). There shall be three (3) arbitrators. The Party submitting the Notice of Arbitration shall designate its Party arbitrator in the Notice of Arbitration and the other Party shall, within 15 Business Days after its receipt of the Notice of Arbitration, designate its Party appointed arbitrator. Thereafter, the Parties shall agree, within ten (10) Business Days, on the third and presiding member of the panel. If the Parties cannot agree on a presiding member of the panel, thereafter the two (2) appointed arbitrators shall agree, within a further ten (10) Business Day period, on the third and presiding member of the panel. If the Parties’ appointed arbitrators cannot agree on a presiding member of the panel, they shall so notify the ICDR at the conclusion of the ten 10 Business Day period and shall request that the ICDR appoint the third and presiding member of the panel within ten (10) Business Days.

(e) Consistent with Article 16 of the ICDR International Arbitration Rules in effect at the time of execution of this Agreement, the arbitral tribunal may conduct the arbitration in whatever manner it considers appropriate within the timeframes established for issuance of a non-binding written reasoned opinion as set forth below, provided that the Parties are treated with equality and that each Party has the right to be heard and is given a fair opportunity to present its case. With respect to discovery, the arbitral tribunal shall permit reasonable document discovery. As to other forms of discovery, the arbitral tribunal shall consider and decide on other forms of discovery in response to requests by the Parties without any presumption for or against such other discovery devices. In any event, any discovery permitted by the arbitral tribunal must be conducted within the overall time frames set forth below.

(f) At the conclusion of the hearing, the arbitral panel shall issue a non-binding written reasoned opinion no later than nine (9) months after the date of the Notice of Arbitration, except that the Parties may agree to extend this time limit (in which case the period specified in Section 18.1 in which neither Party may commence litigation shall be extended by the same time period).

(g) Any opinion rendered by the arbitrators shall be nonbinding and shall not be subject to any appeal. Unless the Parties expressly agree in writing to the contrary, it shall have the status of a without-prejudice expert recommendation to the Parties and it, together with all documents produced by the Parties, shall be kept strictly confidential by the arbitrator and the Parties.

(h) Each Party shall bear its own costs and expenses, and the Parties shall share in equal parts the fees and expenses of the arbitral panel and the ICDR administration fees and expenses.

 

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18.4 Litigation .

In the event that either Party elects to initiate litigation for the purpose of resolving a Dispute that it has not been possible to resolve in accordance with Sections 18.2 and 18.3 , the Parties agree as follows:

Each Party hereby submits to the exclusive jurisdiction of the United States District Court for the Southern District of New York and/or of any New York State Court sitting in the county of New York, New York for purposes of all legal proceedings arising out of or relating to this Schedule 3, or the transactions contemplated hereby. Each Party hereby irrevocably waives, to the fullest extent permitted by Law, any objection that it may now or hereafter have to the laying of the venue of any such proceeding brought in such court and any claim that any such proceeding brought in such a court has been brought in an inconvenient forum. In any action which may be instituted against a Party arising out of or relating to this Schedule 3, such Party hereby consents to the service of process in connection with any action by the mailing thereof by registered or certified mail to such Party’s address set forth in Clause 21 of this Agreement.

18.5 Expedited Arbitration .

(a) Any disputes arising out of or relating to the matters set forth in Section 2.3(e)(vi) , Sections 2.4(b), (d) and (f) , Section 2.7(a)(v) , Section 9.1 , Section 9.2 and Section 12.1(b) (an “ Expedited Arbitration Dispute ”) shall be exclusively resolved pursuant to this subsection rather than Sections 18.2, 18.3 or 18.4 . Such Expedited Arbitration Disputes shall be first referred by both Parties to their chief executive officers and chairpersons upon delivery by a Party and receipt by the other Party of a notice in writing setting forth the nature of the Expedited Arbitration Dispute and a concise statement of the issues to be resolved (the “ Expedited Arbitration Notice ”). The chief executive officers and chairpersons shall meet and endeavor in good faith to promptly settle the Expedited Arbitration Dispute. In the event that such individuals are unwilling or unable to resolve the Expedited Arbitration Dispute within ten (10) Business Days after such referral, the Parties agree to resolve any unresolved Expedited Arbitration Dispute pursuant to expedited arbitration as follows: The place of arbitration shall be New York. There shall be three (3) arbitrators. The arbitration shall be administered by the ICDR under its Rules as in effect at the time of the arbitration, except as they may be modified herein by agreement of the Parties. The language of the arbitration shall be English. The Party commencing the arbitration shall file with the ICDR, and simultaneously serve on the other Party, a notice of arbitration and statement of claim (the “ Notice of Arbitration ”), together with the nomination of its arbitrator and its nominee’s acceptance of such nomination, within seven (7) additional Business Days after the Expedited Arbitration Dispute has been referred to the CEO and chairpersons of the Parties as set forth above. The responding Party shall file its statement of defense and counterclaim (if any), together with the nomination of its arbitrator and its nominee’s acceptance of such nomination, within seven (7) Business Days of receiving the Notice of Arbitration. Unless otherwise agreed by the Parties, the ICDR shall endeavor to appoint the third arbitrator within a further seven (7)

 

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Business Days. The arbitrators shall conduct the arbitration such that they render a final award within sixty (60) Business Days after the tribunal has been constituted, except that the Parties may agree to extend this time limit or the arbitral tribunal may do so in its discretion if it determines that the interest of justice so requires in exceptional circumstances.

(b) Section 18.5(a) above shall be final and binding upon the Parties and shall not be subject to any appeal, and judgment upon such award may be entered by any state or federal court sitting in the State and County of New York, or by any other court having jurisdiction thereof. The Parties agree to submit to the non-exclusive personal jurisdiction of the federal and state courts sitting in the State and County of New York for the purpose of enforcing this agreement to arbitrate and any award. Each Party hereby irrevocably waives, to the fullest extent permitted by law, any objection that it may now or hereafter have to the laying of the venue of any such proceeding brought in such court and any claim that any such proceeding brought in such a court has been brought in an inconvenient forum. Each Party hereby consents to the service of process in connection with any such action by the mailing thereof by registered or certified mail to such Party’s address set forth in Clause 21 of this Agreement. Each Party hereby waives, to the fullest extent permitted by law, any right it may have to a trial by jury in respect to any such action.

(c) Any arbitral tribunal constituted pursuant to Section 18.5 shall have the authority to award costs, including attorneys’ fees, as part of its decision. Unless the Parties expressly agree in writing to the contrary, the Parties undertake as a general principle to keep confidential any arbitration and any awards therein, together with all materials in the proceedings and in any pre-arbitration proceedings created for the purpose of the arbitration and all other documents produced by the other Party in the proceedings not otherwise in the public domain, save and to the extent that disclosure may be required of a Party by legal duty, to protect or pursue a legal right, to enforce the arbitration agreement, or to enforce or challenge an award in bona fide legal proceedings before a court of competent jurisdiction.

19. MISCELLANEOUS PROVISIONS

19.1 Successors and Assigns .

Except as expressly provided in Section 2.5 , the rights and obligations set forth in this Schedule 3 is for the sole benefit of the Parties hereto and their permitted assigns and nothing herein expressed or implied shall give or be construed to give to any Person, other than the Parties and such assigns, any legal or equitable rights hereunder. Neither Party shall assign its rights in the Trademarks licensed to the other Party or to be licensed to the other Party hereunder except on terms that provide for the continuation of such licenses on the terms hereof.

19.2 Set-off .

 

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(a) Unless otherwise provided in this Schedule 3, the existence of any claim, demand, action or cause of action by Licensee against Licensor, or Affiliate of Licensor, whether predicated upon the provisions of this Schedule 3 or otherwise, shall not constitute a defense to the enforcement by Licensor of any of its rights hereunder, and the dollar amount thereof may not be set off against any sum due from Licensee to Visa Inc. under this Agreement, including Schedules 2 and 3.

(b) Visa Inc. reserves its right to setoff any and all payment obligations of Licensee, including for amounts due in connection with damages and attorneys’ fees owed by Licensee for Licensee’s Default, against any amount due from Visa Inc. under this Agreement, including Schedules 2 and 3, if any, only if, the Parties agree in writing as to the amount owed by Licensee.

19.3 No Waiver .

(a) The failure to exercise or delay in exercising a right or remedy, option or discretion provided by this Schedule 3 or by Law does not constitute a waiver of the right or remedy or a waiver of other rights or remedies.

(b) A waiver (whether express or implied) of a breach of any of the terms of this Schedule 3 or of a default under this Schedule 3 does not constitute a waiver of any other breach or default and will not affect the other terms of this Schedule 3.

(c) A waiver (whether express or implied) of a breach of any of the terms of this Schedule 3 or of a default under this Schedule 3 will not prevent a Party from subsequently requiring compliance with the waived obligation.

(d) The rights and remedies provided by this Schedule 3 are cumulative and unless otherwise provided in this Schedule 3 are not exclusive of any rights or remedies provided by law.

19.4 Pre-existing Agreements .

Except as set forth in Appendix H , all terms in agreements solely between Licensor and/or its predecessors and/or its Affiliates, as one party, and Licensee and/or its Affiliates, as the other party, that concern the licensing of Trademarks to each other, shall terminate as of the Effective Date in so far as they relate to Trademarks (including any payment provisions for use of such Trademarks).

19.5 US Federal Income Tax Treatment .

Each Party agrees that in its filing of any US federal income tax return, or in any of its other substantive written communications with the US Internal Revenue Service, it will characterize and treat, for US federal income tax purposes, the grant of any license(s) pursuant to Section 2 as a license and not as a sale, to the extent it is required to characterize or treat such grant(s) of license(s) in any such filing or communication, unless it determines in good faith

 

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that there is no longer substantial authority under United States federal income tax laws at the time of the required filing or communication for such treatment or characterization.

 

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APPENDIX A

Best Knowledge of Licensor / Best Knowledge of Licensee

The Best Knowledge of Licensor shall include the actual knowledge of the following Persons:

Ken Sommer

Gaylon Howe

Mary Ann Schuett

Phil Howell

Margaret Reid

Bill Lee

Robert McDuff

John Elkins

Tom M’Guinness

Lokelani Devone

Keith Hastings

Denise Kuwabara

Terence Milholland

Janice VandenBrink

Karen Gullett

Rupert Keeley

Jim Allhusen

David Ashman

Lyn Boxall

Richard Chang

Chris Clark

Rajiv Kapoor

Rahul Khosla

Young Chong Kim

Peter Maher

Bruce Mansfield

James Murray

Anne Cobb

Robert Clark

Gerald Hawkins

Adrian Phillips

Kamran Siddiqi

Eduardo Erana

Maria Christina Abella

Jose Maria Ayuso

Odalys Luzbel-Ruiz

Alfredo Perez

Carlos Vasquez

Derek Fry

Mitch Wolfe

 

Appendix A-1


Mike Bradley

Amanda Capern

Mike Hayes

Frank Van Nie

John Philip Coghlan

Neil Williams

William Sheedy

Michael Smith

Josh Floum

Susanne Lyons

Elizabeth Buse

Kevin Burke

Tim Attinger

Jean Bruesewitz

Darren Parslow

Stacey Pinkerd

Brad Potter

John Partridge

Jane Wallace

Keith Hunter

Robert King

Mike Dreyer

Peter Ciurea

Una Somerville

Geraldine Stone

Chris McCleary

The Best Knowledge of Licensee shall include the actual knowledge of the following Persons:

Peter Ayliffe

Carol Walsh

Philippe Menier

Mariano Dima

Steve Perry

Steve Chambers

Valerie Dias

Rachel Belsham

Derrick Ahlfeldt

Phil Symes

Christine Royce-Lewis

Sandra Alzetta

Bill Mann

Mick Franks

David Joyce

 

Appendix A-2


Jonathan Vaux

Joe Clift

Luc Janssen

Jeremy Nicholds

Marc Temmerman

Colin Grannell

Pedro Deserrano

Bill Dunn

Monica Meehan

 

Appendix A-3


APPENDIX B

Communication Rules

1. Visa Inc. and Licensee shall meet from time to time to agree a media communications policy.

2. Visa Inc. and Licensee shall cooperate to ensure compliance with their respective regulatory requirements.

3. Visa Inc. shall be responsible for all communications pertaining to Licensor and its business outside the Territory and such communications, including press releases, media fact sheets and media statements, shall be clearly labeled or otherwise noted as originating from Visa Inc.

4. Licensee shall be responsible for all communications pertaining to Licensee and its business in the Territory and such communications, including press releases, media fact sheets and media statements, shall be clearly labeled or otherwise noted as originating from Licensee.

5. Visa Inc. and Licensee shall mutually agree a common crisis communications protocol and shall comply with such protocol as amended from time to time by the mutual agreement of Visa Inc. and Licensee.

 

Appendix B-1


APPENDIX C

Global Brand Architecture

LOGO

 

Appendix C-1


LOGO

 

Appendix C-2


APPENDIX D

Global Brand Rules

[TO BE AGREED]

 

Appendix D-1


APPENDIX E

Priority Global Customer Terms

1) Definition of a Priority Global Customer:

To qualify as a Priority Global Customer, a financial institution must meet (a) either the 1st or the 2nd criteria below; and (b) the 3rd criterion below; and (c) either the 4th or 5th criteria below:

1) Be an active Visa issuer in Visa Inc. and Licensee

2) Be an active Visa acquirer in Visa Inc. and Licensee

3) Generate minimum cumulative worldwide Visa CSV and/or Visa MSV of $**

4) Have a minimum of ** of its Visa CSV or Visa MSV outside the host region

5) Plan to meet that criteria in #4 within the next ** months. In the event that the financial institution fails to meet criterion #4 within the ** month period, it shall no longer qualify as a Priority Global Customer until it satisfies criterion #4 (and the other necessary criteria) or unless otherwise agreed to by Visa Inc. and Licensee.

In addition, the Priority Global Customer must be an existing Principal member (as that term is defined under the VIOR as of the Effective Date), or member of a National Group Member (as that term is defined under the VIOR as of the Effective Date), and be of sound financial and operational condition in accordance with the risk policies of both entities and chooses to participate as a Priority Global Customer.

Based on this criteria, four global financial institutions currently qualify as a Priority Global Customer. Over time, more entities may qualify as Priority Global Customers based on this criteria. Members who qualify can request to become a Priority Global Customer.

2) Relationship Coverage :

For the initial list of Priority Global Customers, the host region will reside where it currently exists.

The host region of the Priority Global Customer will be charged with leading the overall relationship, however both Visa Inc. and Licensee will provide separate license agreements and commit to servicing the customer in the manner mandated by the customer. For this purpose, the host region will be defined as the entity in which the Priority Global Customer’s parent company headquarters resides or, if the Priority Global Customer chooses otherwise, then as chosen by the Priority Global Customer.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Appendix E-1


For all global business deals, the host region will lead the negotiations and has the responsibility for agreeing the business plan and setting the final terms subject to agreement by both Visa Inc. and Licensee (except for a defensive situation as noted below). Neither Visa Inc. nor Licensee may offer a Priority Global Customer incentives to change its host region, or its processing base.

3) Global Pricing and Incentives :

Regarding Priority Global Customers, **.

**

Prior to the Effective Date, a mechanism will be mutually agreed by Visa Inc. and Licensee, which may be varied from time to time by mutual agreement of Visa Inc. and Licensee, by which both Visa Inc. and Licensee will share the financial burdens incurred, or the financial benefits received, from a global bid.

**

4) Smaller International Customers or Members :

Entities that do not qualify as a Priority Global Customer, but have international operations and desire common pricing and incentives, can avail themselves of such benefits subject to agreement of both Visa Inc. and Licensee.

5) Dispute Resolution :

If a Priority Global Customer requests a change of host region or processing base and either Visa Inc. or Licensee believes that such client was encouraged by the other to do so, then the relevant Party shall have the right to submit the question of whether the other Party used any inducement to attract the Priority Global Customer to change the host region or processing base to arbitration/expert determination (consistent with expedited arbitration in this

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Appendix E-2


Schedule 3). The arbitrator/expert shall be entitled to award damages covering anticipated loss of revenues and increased costs.

 

- 434 -


APPENDIX F

Visa Marks

 

Appendix F-1


APPENDIX G

Global Sponsorships

The roles and responsibilities of the Parties with respect to implementation and activation of Global Sponsorships are as follows:

 

    

Visa Inc. Funds, Manages and
Executes Globally (including within
the Territory)

  

Host Region Funds, Manages
and Executes within the
Territory

Philosophy

  

•     Visa Inc. is responsible for making the global sponsorship available to the worldwide audience

  

•     Licensee is responsible for implementing the sponsorship in the Territory

On-site

  

•     Exclusive ATM and POS network

•     In venue perimeter boards and POS signage

•     Hospitality management, security, ambush marketing protection and PR crisis communication

•     Logistic and staffing support

  

Core

  

•     Composite Brand Marks and “Look of The Games”

•     Visa merchant presence at key host city shopping sites

•     Sponsorship specific out-of-home and outdoor advertising such as street banners and airport billboards in the host city

•     Destination Marketing contracts and coordination with Host market

•     MIK platform development such as providing the organizing committee a card based purchasing system

•     Global product showcase and demonstration

•     Global corporate relations, PR and development of marketing programs (e.g., Visa Championships)

  

•     Visa usage promotion at key merchant sites in the host locale

•     Sponsor Partnership local implementation

•     Local product showcase/launch

•     MIK implementation

•     Destination marketing commitments/activation for the Territory

•     Local corporate relations, PR and activation of marketing programs (e.g., Visa Championships)

 

Appendix G-1


Strategic

     

•     Acceptance initiatives

•     Local Licensee stakeholder relationship building

 

Appendix G-1


APPENDIX H

Pre-Existing Agreements

None.

 

Appendix H-1


Schedule 4

Visa Member Risk Policy


LOGO


VISA INTERNATIONAL    Table of Content

Member Risk Policy

 

Table of Contents

**

 

October 2005    TC-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Table of Content

Member Risk Policy

 

**

 

October 2005    TC-2

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Table of Content

Member Risk Policy

 

**

 

October 2005    TC-3

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Introduction

Member Risk Policy

 

**

 

October 2005    1-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Introduction

Member Risk Policy

 

**

 

October 2005    1-2

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Introduction

Member Risk Policy

 

**

 

October 2005    1-3

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Introduction

Member Risk Policy

 

**

 

October 2005    1-4

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Responsibilities

Member Risk Policy

 

**

 

October 2005    2-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Responsibilities

Member Risk Policy

 

**

 

October 2005    2-2

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Responsibilities

Member Risk Policy

 

**

 

October 2005    2-3

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Reporting

Member Risk Policy

 

**

 

October 2005    3-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Financial Liability

Member Risk Policy

 

**

 

October 2005    4-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Financial Liability

Member Risk Policy

 

**

 

October 2005    4-2

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Exposure

Member Risk Policy

 

**

 

October 2005    5-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Exposure

Member Risk Policy

 

**

 

October 2005    5-2

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Credit Evaluation

Member Risk Policy

 

**

 

October 2005    6-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Credit Evaluation

Member Risk Policy

 

**

 

October 2005    6-2

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Credit Evaluation

Member Risk Policy

 

**

 

October 2005    6-3

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Credit Evaluation

Member Risk Policy

 

**

 

October 2005    6-4

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Risk Controls

Member Risk Policy

 

**

 

October 2005    7-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Risk Controls

Member Risk Policy

 

**

 

October 2005    7-2

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Risk Controls

Member Risk Policy

 

**

 

October 2005    7-3

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Risk Controls

Member Risk Policy

 

**

 

 

October 2005    7-4

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Risk Controls

Member Risk Policy

 

**

 

October 2005    7-5

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Additional Policy Administration

Member Risk Policy

 

**

 

October 2005    8-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Additional Policy Administration

Member Risk Policy

 

**

 

October 2005    8-2

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Additional Policy Administration

Member Risk Policy

 

**

 

October 2005    8-3

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Additional Policy Administration

Member Risk Policy

 

**

 

October 2005    8-4

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Additional Policy Administration

Member Risk Policy

 

**

 

October 2005    8-5

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Additional Policy Administration

Member Risk Policy

 

**

 

October 2005    8-6

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Appendix A

Member Risk Policy

 

**

 

October 2005    A-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Appendix A

Member Risk Policy

 

**

 

October 2005    A-2

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Appendix A

Member Risk Policy

 

**

 

October 2005    A-3

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Appendix B

Member Risk Policy

 

**

 

October 2005    B-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Appendix B

Member Risk Policy

 

**

 

October 2005    B-2

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Appendix B

Member Risk Policy

 

**

 

October 2005    B-3

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Appendix C

Member Risk Policy

 

**

 

October 2005    C-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Appendix D

Member Risk Policy

 

**

 

October 2005    D-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Appendix D

Member Risk Policy

 

**

 

October 2005    D-2

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


VISA INTERNATIONAL    Appendix E

Member Risk Policy

 

**

 

October 2005   

E-1

Proprietary and Confidential Information

Copy or distribution is prohibited without the express written consent of Visa International.

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Schedule 5

Settlement Guarantee

Business Terms for Visa Inc. Visa Europe Settlement Indemnification

As of the Effective Date:

Visa Inc. and Visa Europe shall each provide its own guarantee of settlement to their respective Acquirers for transactions within their respective territories and thereby not be the beneficiary of any guarantee from the other for those transactions.

Visa Inc. will provide a guarantee to Visa Europe for Customer settlement amounts owed to Visa Europe’s Members, and vice versa.

To support the above guarantees, Visa Inc. and Visa Europe will each maintain adequate capital and sound financial condition sufficient to support an investment-grade credit rating.

Each entity will demonstrate its investment-grade creditworthiness by:

 

 

Demonstrating that it has or has access to liquidity for settlement sufficient to meet BIS standards for payment systems, and one of the following:

 

 

Obtaining a credit rating from an acceptable third-party rating agency, or

 

 

Providing independently verifiable information (e.g. audited financial statements) to support credit analysis by the other as to whether its financial condition is investment grade.

In the case of a downgrade to sub-investment grade following from the process described in the third bullet above, if the downgraded entity disagrees with the downgrade they shall obtain the opinion of a third party acceptable to both.

If an entity is determined not to be investment grade, then it shall immediately provide collateral* to support its full settlement exposure*. An acceptable form of collateral may take the form of a contractual ability to compel its members to make up any settlement shortfall within not more than 90 days of such shortfall.

 


* Defined as in Visa Member Risk Policy

These terms are not intended to replace or modify any other rules or contractual obligations that apply, for example to timely settlement payment or fees for non-payment.

Exhibit 10.20

OFFICE LEASE

BETWEEN

VISA U.S.A. INC.

AND

**

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


OFFICE LEASE

TABLE OF CONTENTS

 

         Page
I.   Mutual Covenants    1
  I.1.   Demise and Rental    1
  I.2.   Damage by Tenant    1
  I.3.   Landlord’s Liability    2
  I.4.   Indemnity    2
    I.4.a. Tenant’s Indemnity    2
    I.4.b. Landlord’s Indemnity    2
  I.5.   Bankruptcy of Tenant    3
  I.6.   Tenant Default    3
  I.7.   Landlord Default    4
  I.8.   Subordination    4
  I.9.   Condemnation    5
  I.10.   Nonpayment by Tenant    6
  I.11.   Construction    6
  I.12.   Integration; Dual Termination    6
    I.12.a. Integration    6
    I.12.b. Dual Termination    6
  I.13.   Governing Law    6
  I.14.   Successors and Assigns    6
II.   Tenant’s Covenants    7
  II.1.   Compliance with Law    7
  II.2.   Notice of Damage    7


  II.3.   Acceptance of Premises    7
  II.4.   Use    7
    II.4.a. Use    7
    II.4.b. Zoning Representation    7
    II.4.c. Assumptions and Qualifications    8
  II.5.   Maintenance    8
  II.6.   Tenant’s Conduct    8
  II.7.   Signage; Moving    9
  II.8.   Tenant’s Equipment    9
  II.9.   Landlord’s Access to Demised Premises    9
  II.10.   Unlawful Use    9
  II.11.   Rules and Regulations    10
III.   Landlord’s Covenants Landlord covenants and agrees as follows:    10
  III.1.   Quiet Enjoyment    10
  III.2.   Maintenance    10
  III.3.   Services    11
IV.   Notice      12
  IV.1.   Formal Notice    12
  IV.2.   Informal Notice    13
  SIGNATURES    13


ADDENDUM TO OFFICE LEASE

 

         Page
1.   Incorporation    14
2.   Tenant Improvements    14
  2.(a) Second (2nd) and Sixth (6th) Floors    14
  2.(b) First (1st) and Fifth (5th) Floors    14
3.   Real Estate Taxes and Operating Expenses    15
  3.(a) Additional Rent    15
  3.(b) Non-Duplicative Rights and Obligations    17
  3.(c) Estimate and Reconciliation    17
  3.(d) Contest of Real Estate Tax Assessment    18
4.   Base Rent Escalation    19
5.   Renewal Option    19
  5.(a) Multiple    19
  5.(b) Default    19
  5.(c) Lease Extension    19
6.   Insurance    20
  6.(a) Landlord’s Liability Insurance    20
  6.(b) Landlord’s Property Insurance    20
  6.(c) Insurance To Be Procured by Tenant    20
  6.(d) Insurance Policies    21
  6.(e) Waiver of Subrogation    21
  6.(f) Insurance Requirements    22
7.   Notice to Lender; Cure by Lender    22
8.   Estoppel Certificates    22


9.   Computation of Real Estate Taxes and Operating Expenses    23
10.   Notice; Cure    23
11.   Casualty    24
  11.(a) Determination to Rebuild    24
  11.(b) Rent Abatement; Rebuilding; Force Majeure    24
  11.(c) Liability    25
  11.(d) Vacation; Survival    25
12.   Assignment and Subletting    25
  12.(a) Consent    25
  12.(b) Tenant Affiliate    25
  12.(c) No Release of Tenant    26
13.   Alterations, Additions and Improvements    26
  13.(a) Non-Structural    26
  13.(b) Structural    26
  13.(c) Drawings    26
  13.(d) Liens    26
  13.(e) Ownership    27
  13.(f) Surrender    27
  13.(g) Compliance with Laws; Workmanship    27
14.   Environmental Requirements    27
15.   Expansion Options    28
  15.(a) Fourth Floor Space    28
  15.(b) Space Available; Exercise    28
  15.(c) Maximum Lease Terms    28
  15.(d) **    28

** Omitted pursuant to a confidential treatment request.

        The confidential portion has been filed separately with the SEC.

 


16.   Parking    28
  16.(a) Minimum Parking Ratio    29
  16.(b) Location    29
  16.(c) Priority Measures    30
  16.(d) Safety and Convenience Measures    31
  16.(e) Parking During Construction    31
  16.(f) Emergency Power Facilities    31
  16.(g) Expansion of Demised Premises    31
17.   Rooftop Equipment    31
18.   Holding Over    32
  18.(a) Month-to-Month Tenancy    32
  18.(b) One-Month Extension Right    32
19.   Dispute Resolution    32
  19.(a) Resolution by Principals    32
  19.(b) Small Disputes Arbitrable    33
  19.(c) Conduct of Hearing    33
  19.(d) Remedy    33
  19.(e) Division of Costs    33
  19.(f) Major Monetary Disputes Arbitrable    33
20.   Waiver of Landlord’s Lien    33
21.   Brokers    34
22.   Miscellaneous    34
  22.(a) No Construction Against Drafter    34
  22.(b) Captions, Headings and Sections    34
  22.(c) Severability    34


  22.(d) Interest    34
  22.(e) Cumulative Remedies    34
  22.(f) Recordation    34
  22.(g) Attorney’s Fees    35
  22.(h) Authority    35
  SIGNATURES    35
  EXHIBIT A    36
  EXHIBIT B    40
  GENERAL NOTES    42


OFFICE LEASE

THIS DEED OF LEASE (this “Lease”), made in triplicate, this 18th day of April, 1991, by and between ** , A VIRGINIA LIMITED PARTNERSHIP, Landlord, and VISA U.S.A. INC., a Delaware Corporation, Tenant.

WITNESSETH: For and in consideration of the covenants and agreements contained in this Lease Landlord demises unto Tenant and Tenant leases from Landlord all of that office space outlined in red on the plan titled “Sixth (6), Fifth (5th), Second (2nd) and First (1st) Floors, ** , attached hereto and made a part hereof by reference and marked Exhibit A, which said area comprises approximately 44,800 rentable square feet, calculated according to the ** Standard Method of Measurement (January 1, 1989), together with the right to the non-exclusive use, in common with others, of such footways, hallways and other facilities designed for common use as may be installed by Landlord (the “Common Areas”), all subject to the terms and conditions of this Lease (the “Demised Premises”).

I. Mutual Covenants

It is mutually agreed as follows:

I.1. Demise and Rental . Tenant shall use and occupy the Demised Premises for office space including the operation of a data processing facility for the term (the “Term”) of 9 years, 5-1/2 months (or until the Term shall cease and expire as hereinafter provided) commencing on the 15th day of May, 1992 (the “Commencement Date”), and ending on the day on which the Deed of Lease of even date herewith between Landlord and Tenant (the “Data Center Lease”) for a data center (the “Data Center”) to be constructed adjacent to the building of which the Demised Premises are a part (the “Building”) terminates pursuant to Section 2 thereof, both dates inclusive, the said Tenant yielding and paying as base rent (“Rent”) therefor the sum of Forty-Four Thousand Eight Hundred and NO/100 Dollars ($44,800.000) per month, subject to escalation as provided herein, without deduction, non-judicial set-off or demand, payable in advance, on the first day of each and every month, beginning with the month after the month in which Substantial Completion of the Tenant Improvements (as defined in Section 2 of the Addendum) occurs and continuing throughout the Term, at the office of the Landlord or at such other place as the Landlord may designate in writing. Rent .checks are to be made payable to ** or such other person, firm or corporation as the Landlord may designate in writing.

I.2. Damage by Tenant . All injury to the Demised Premises or the Building, caused by moving the property of Tenant into, or out of, the Building and all breakage done by Tenant or the agents, employees, licensees and invitees of Tenant shall be repaired by the Tenant, at the expense of the Tenant. Subject to the provisions of Section 10 of the Addendum, in the event that the Tenant shall fail to do so, then the Landlord shall have the right to make repairs, alterations and replacements necessary to repair or restore such injury or breakage (structural, non-structural or otherwise) and any charge or cost so incurred by the Landlord shall be paid by the Tenant with the right on the part of the Landlord to elect in its discretion, to regard the same as additional rent, in which event such cost or charge shall become additional rent payable with the installment of Rent next becoming due or thereafter falling due under the terms of this Lease.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

1


This provision shall be construed as an additional remedy granted to the Landlord and not in limitation of any other rights and remedies which the Landlord has or may have in said circumstances.

I.3. Landlord’s Liability . Except to the extent resulting from Landlord’s negligence or willful misconduct, the Landlord shall not be liable for any accident or damage resulting through the use or operation of elevators, or heating, cooling, electrical or plumbing apparatus. All personal property of the Tenant in the Demised Premises or in the Building, shall be at the sole risk of the Tenant except to the extent resulting from Landlord’s negligence or willful misconduct. The Tenant covenants to save the Landlord harmless and indemnified from any loss, cost, expense or liability incurred or claimed by reason of Tenant’s neglect or use of the Demised Premises. Landlord shall in no event be liable for damages to property resulting from water, steam or other causes except to the extent resulting from Landlord’s negligence or willful misconduct. Except to the extent resulting from Landlord’s negligence or willful misconduct, Landlord assumes no liability or responsibility whatever with respect to the conduct and operation of the business to be conducted in the Demised Premises nor for any loss or damage of whatsoever kind or by whomsoever caused to personal property, documents, records, monies or goods of the Tenant or to anyone in or about the Demised Premises by consent of the Tenant, however caused. Notwithstanding anything contained in this Lease or under applicable law to the contrary, the partners of Landlord who are natural persons, including without limitation its general partners, shall have no personal liability under this Lease collectively or individually, it being agreed that Tenant’s sole recourse shall be against the assets of the Landlord as an entity.

I.4. Indemnity

I.4.a. Tenant’s Indemnity . Tenant shall indemnify and hold Landlord harmless from and against all demands, loss, liability, claims, expenses, causes of action, fines, penalties and damages arising from the Tenant’s use of the Demised Premises or its breach of any provision of this Lease, and from the conduct of Tenant’s business or from any activity, work or things done, permitted or suffered by Tenant in or about the Demised Premises which arise during the Term of the Lease, and shall further indemnify and hold harmless Landlord from and against any and all claims arising from the negligence or willful misconduct of Tenant or any of Tenant’s agents, contractors, employees, licensees or invitees and from and against all costs, attorney’s fees, expenses and liabilities incurred in the defense of any such claim or any action or proceeding brought thereon, and in case any action or proceeding be brought against Landlord by reason of any such claim, Landlord shall provide Tenant with prompt written notice of such action or proceeding, and Tenant shall have the right to defend the same at Tenant’s expense. Tenant shall be entitled to timely notice and reasonable cooperation from Landlord, as well as to control of the defense and settlement of all such claims. Tenant shall not indemnify and hold Landlord harmless from and against any demands, loss, liability, claims, expenses, causes of action, fines, penalties and damages arising from the negligent or wrongful acts of Landlord, its employees, contractors, agents or representatives.

I.4.b. Landlord’s Indemnity . Landlord shall indemnify and hold Tenant harmless from and against any and all demands, loss, liability, claims, expenses, causes of action, fines, penalties and damages arising from Landlord’s actions or inactions or any activity, work or things done, permitted or suffered by Landlord in or about the Premises pursuant to Landlord’s

 

2


obligations under this Lease, or Landlord’s breach of any provision of this Lease, and shall further indemnify and hold harmless Tenant from and against any and all claims arising from the negligence or willful misconduct of Landlord or any of Landlord’s agents, contractors, employees, licensees or invitees and from and against all costs, attorney’s fees, expenses and liabilities incurred in the defense of any such claim or any action or proceeding brought thereon, and in case any action or proceeding be brought against Tenant by reason of any such claim, Landlord, upon timely written notice from Tenant, shall defend the same at Landlord’s expense. Landlord shall be entitled to timely notice and reasonable cooperation from Tenant, as well as to control of the defense and settlement of all such claims. Landlord shall not indemnify and hold Tenant harmless from and against any demands, loss, liability, claims, expenses, causes of action, fines, penalties and damages arising from the negligent or wrongful acts of Tenant, its employees, contractors, agents or representatives.

I.5. Bankruptcy of Tenant . If the Tenant shall make an assignment of its assets for the benefit of creditors, or if the Tenant shall file a voluntary petition in bankruptcy, or if an involuntary petition in bankruptcy or for receivership be instituted against the Tenant and the same be not dismissed within sixty (60) days of the filing thereof, or if the Tenant be adjudged bankrupt, then and in any of said events this Lease shall immediately cease and terminate at the option of the Landlord with the same force and effect as though the date of occurrence of said event was the day herein fixed for expiration of the Term of this Lease.

I.6. Tenant Default . Subject to Section 10 of the Addendum, if the Tenant shall fail to pay the Rent or any installments thereof as aforesaid at the time the same shall become due and payable and any additional rent as herein provided although no demand shall have been made for the same; or if the Tenant shall violate or fail or neglect to keep and perform any of the covenants, conditions and agreements contained in this Lease or the Data Center Lease on the part of the Tenant to be kept and performed or if the Demised Premises shall become deserted, then, at the option of the Landlord, the Tenant’s right of possession shall thereupon cease and determine, and the Landlord shall be entitled to the possession of the Demised Premises and to reenter the same without demand of rent or demand of possession of the Demised Premises and may forthwith proceed to recover possession of the Demised Premises by process of law, including by self-help in accordance with law, any notice to quit, or of intention to reenter the same being hereby expressly waived by the Tenant. And, in the event of such reentry by process of law or otherwise, the Tenant nevertheless agrees to remain answerable for any and all damage, deficiency, or loss of rent which the Landlord may sustain by such reentry, and in such case, the Landlord reserves full power, which is hereby acceded to by the Tenant, to relet the Demised Premises for the benefit of the Tenant, in liquidation and discharge, in whole or in part, as the case may be, of the liability of the Tenant under the terms and provisions of this Lease. Landlord shall not unreasonably refuse to consent to an assignment or sublease proposed by Tenant in mitigation of Tenant’s liability, provided the conditions of Section 12 of the Addendum are met. And it is further provided, that if, under the provisions hereof applicable summary process shall be served, and a compromise or settlement thereof shall be made, it shall not be constituted as a waiver of any breach of any covenant, condition or agreement herein contained and that no waiver of any breach of any covenant, condition or agreement herein contained shall operate as a waiver of the covenant, condition or agreement itself, or of any subsequent breach thereof. No provision of this Lease shall be deemed to have been waived by either party unless such waiver shall be in writing signed by such party. No payment by Tenant,

 

3


or receipt by Landlord of a lesser amount than the monthly installments of Rent herein stipulated shall be deemed to be other than on account of the earliest stipulated Rent nor shall any endorsement or statement on any check or payment as Rent be deemed an accord and satisfaction, and the Landlord may accept such check or payment without prejudice to the Landlord’s right to recover the balance of such Rent or pursue any other remedy in this Lease provided.

I.7. Landlord Default

I.7.a. Landlord’s failure materially to observe or perform any of the material covenants, conditions or provisions of, or Landlord’s material breach of any material representation or warranty set forth in, this Lease or the Data Center Lease to be observed or performed by Landlord (whether monetary or otherwise and including, without limitation, Landlord’s obligation to provide parking in accordance with this Lease), where such failure shall continue for a period of thirty (30) days after written notice thereof from Tenant, to Landlord and any first mortgage lender or mortgagee (a “First Mortgage Lender”) of Landlord if Landlord has notified Tenant of the name and address of such First Mortgage Lender, shall constitute a default of this Lease by Landlord (“Landlord Default”); provided, however, that if such failure is not reasonably capable of being cured within such thirty (30) day period and if Landlord or First Mortgage Lender promptly commences and diligently pursues the cure of such failure, then such period shall be extended as necessary to permit Landlord to cure such failure.

I.7.b. In the event of any Landlord Default, without limiting Tenant in the exercise of any right or remedy that Tenant may have by reason of such landlord Default:

(i) Tenant may terminate this Lease and, at its option, the Data Center Lease.

(ii) If Tenant does not terminate this Lease, after providing written notice to Landlord, Tenant may do any act in the doing of which Landlord has defaulted, except that Tenant shall not make payment of any financial obligation of the Landlord to any third party which may affect property interests of the Landlord in addition to the Demised Premises, such as for mortgages, taxes or insurance, or repairs to the foundation or structure of the Building, base building systems or common areas, and the doing of such act by Tenant shall not relieve Landlord of any other of its obligations under this Lease or the Data Center Lease.

(iii) Whether or not Tenant takes any action pursuant to Section I.7.b(i) or I.7.b(ii), Tenant may pursue any right or remedy now or hereafter available to Tenant under the laws or judicial decisions of the Commonwealth of Virginia. Landlord shall be liable for all expenses reasonably incurred by Tenant with respect to any Landlord Default including, but not limited to, the reasonable costs of taking any action pursuant to Section I.7.b(ii), and shall pay such amounts to Tenant within thirty (30) days after Landlord’s receipt of written demand therefor from Tenant, including appropriate supporting documentation.

I.8. Subordination . This Lease shall be subject and subordinate to any ground lease, mortgage, deed of trust, or any other hypothecation or security now or hereafter placed upon all or any part of the Demised Premises; any and all advances made on the security thereof; all renewals, modifications, consolidations, replacements and extensions thereof when with respect

 

4


to which Landlord provides to Tenant a non-disturbance agreement reasonably acceptable to Tenant from any holder of such an interest in the Demised Premises. Subject to the provisions of this Section I.8, Tenant agrees to execute any documents required to effectuate an attornment, a subordination or to make this Lease prior to the lien of any mortgage, deed of trust or ground lease, as the case may be. In the event that Tenant fails to execute such documents within thirty (30) days after Landlord makes written demand therefor, Tenant does hereby make and appoint Landlord as Tenant’s attorney-in-fact, for the sole purpose or executing said documents in Tenant’s place and stead, which such appointment shall be deemed coupled with an interest and irrevocable.

I.9. Condemnation

I.9.a. If the Demised Premises or any portion thereof are taken under the power of eminent domain, or sold under the threat of the exercise of said power (all of which are herein called “Condemnation”), this Lease shall terminate as to the part so taken as of the date the condemning authority takes title or possession, whichever occurs first (hereafter referred to as the “Condemnation Date”). If more than fifty percent (50%) of the rentable floor area of the Demised Premises is taken by Condemnation and not restored by Landlord; or if, as a result of the Condemnation, Tenant is unable to make any use of the Demised Premises for the operation of its business as set forth in Section II.4(a) below and not restored by Landlord, either Landlord or Tenant may, at its option, to be exercised in writing within fifteen (15) days after the condemning authority shall have taken possession, terminate this Lease as of the Condemnation Date. If neither Landlord nor Tenant terminates this Lease in accordance with the foregoing, this Lease shall remain in full force and effect as to the remaining portion of the Demised Premises, except that the Rent shall be reduced in the proportion that the rentable floor area of the Demised Premises taken bears to the total rentable floor area of the Demised Premises before the Condemnation.

I.9.b. If any portion of Tenant’s Parking (as defined in Section 16 of the Addendum) is taken, Landlord shall provide for Tenant’s use the same number of spaces after such Condemnation as were provided pursuant to Section 16 of the Addendum before such Condemnation subject to equitable adjustment to reflect staff size reduction effected by Tenant, in Tenant’s sole discretion. Such spaces shall be located reasonably adjacent to the Demised Premises and no less favorably than for any other tenant of the ** .

I.9.c. In the event that this Lease is not terminated by reason of a Condemnation, Landlord shall repair any damage to or loss of the Demised Premises or Parking Area (as defined in Section 16 of the Addendum) and, if necessary, Landlord shall perform such construction as may be necessary to render the remaining Demised Premises a sound architectural unit substantially suitable for the purposes authorized Tenant in Section II.4(a) below, all according to the provisions for rebuilding stated in Section 11(b) of the Addendum, utilizing any available Condemnation proceeds resulting from such Condemnation, subject to any conditions on such use set by Landlord’s construction lender or First Mortgage Lender. The parties shall use all reasonable efforts to cooperate to avoid unnecessary disruption of Tenant’s operation of its business.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

5


I.9.d. In the event of a Condemnation, Tenant shall not have any claim or right to any portion of the amount that may be awarded as damages or paid as a result of any such Condemnation; and all right of the Tenant to damages therefor, if any, are hereby assigned by the Tenant to the Landlord. Except for the obligations of Landlord stated in this Section I.9, Tenant shall have no claim against Landlord for damages suffered by Tenant as a result of such Condemnation.

I.10. Nonpayment by Tenant . If the Landlord shall incur any charge or expense on behalf of the Tenant under the terms of this Lease such charge or expense shall be considered additional rent hereunder, in addition to and not in limitation of any other rights and remedies which the Landlord may have in case of the failure by the Tenant to pay such sums when due, and subject to the provisions of Section 10 of the Addendum, such nonpayment shall entitle the Landlord to the remedies available to it hereunder for nonpayment of Rent.

I.11. Construction . Feminine or neuter pronouns shall be substituted for those of the masculine form, and the plural shall be substituted for the singular number, in any place or places herein in which the context may require such substitution or substitutions. The Landlord herein for convenience has been referred to in neuter form.

I.12. Integration; Dual Termination

I.12.a. Integration . This Lease and the Data Center Lease contain the entire understanding between the parties as to the subject matter hereof and supersede any prior understanding and agreements between them respecting said subject matter. Except for this Lease and the Data Center Lease, there are no representations, agreements, arrangements or understandings, oral or written, between the parties hereto. This Lease can be modified only by a writing signed by both of the parties hereto or their duly authorized agents. Tenant acknowledges that except as otherwise specifically stated in this Lease Tenant assumes all responsibility regarding the Occupational Safety and Health Act; the legal use and adaptability of the Demised Premises; and the compliance of the Demised Premises with all applicable laws and regulations in effect during the term of this Lease.

I.12.b. Dual Termination . Any right of Tenant to terminate or cancel this Lease shall be deemed to include the right to terminate or cancel the Data Center Lease on sixty (60) days’ notice, and any right of Tenant to terminate or cancel the Data Center Lease shall be deemed to include the right to terminate or cancel this Lease on sixty (60) days’ notice. Tenant may terminate or cancel either this Lease or the Data Center Lease, pursuant to its terms, without terminating or cancelling the other. If Landlord terminates this Lease pursuant to Section I.9.a or to Section 11(a) of the Addendum hereto, then Tenant shall have the right to terminate the Data Center Lease on sixty (60) days’ notice; and if Landlord terminates the Data Center Lease pursuant to Sections 8.1 or 13.1 thereof, then Tenant shall have the right to terminate this Lease on sixty (60) days’ notice.

I.13. Governing Law . The laws of the Commonwealth of Virginia, without giving effect to the conflict of laws provisions thereof, shall govern the validity, interpretation, performance and enforcement of this Lease.

I.14. Successors and Assigns . This Lease and the covenants and conditions herein contained shall inure to the benefit of and be binding upon Landlord, its successors and assigns, and shall be binding upon Tenant, its successors, assigns, heirs, executors, administrators and

 

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legal representatives, and shall inure to the benefit of Tenant and only such assigns of Tenant as have received Landlord’s written approval prior to assignment.

II. Tenant’s Covenants

Tenant covenants and agrees as follows:

II.1. Compliance with Law . Tenant shall comply with any and all requirements of any of the constituted public authorities, and with the terms of any State or Federal statute or local ordinance or regulation applicable to Tenant or its use of the Demised Premises, and save Landlord harmless from penalties, fines, costs, expenses or damages resulting from failure to do so.

II.2. Notice of Damage . Tenant shall give to Landlord prompt written notice of any accident, fire or damage occurring on or to the Demised Premises and the Common Areas (as defined above) of which Tenant has actual knowledge.

II.3. Acceptance of Premises . Tenant hereby takes and holds said Demised Premises at the Rent hereinabove specifically reserved and payable as aforesaid, and subject to the terms and conditions herein contained.

II.4. Use

II.4.a. Use . Tenant may use and occupy the Building solely for office purposes, including an employee cafeteria, the operation of a computer data center or data processing facility, and for such other lawful purposes as may from time to time be approved by Landlord, which approval shall not be unreasonably withheld, conditioned or delayed, but in no event shall Tenant use the Premises in any manner prohibited by law (including, without limitation, zoning ordinances), this Lease or building and use restrictions, covenants or conditions now or hereafter of record during the Term. During the Term, subject to Section 17 of the Addendum, Tenant may install externally mounted equipment on or at the Building, including on the roof thereof, such as satellite dishes, communications antennae and security devices including lighting with Landlord’s approval, such approval not to be unreasonably withheld, conditioned or delayed, and Landlord shall assist Tenant in obtaining necessary governmental licenses or approvals.

II.4.b. Zoning Representation . Landlord represents and warrants that, pursuant to the ** zoning ordinance and the current district boundaries in effect on the date hereof (the “Zoning Ordinance”), the Building lies within the ** . Landlord has filed a rezoning application with ** seeking a rezoning of the Building site from ** . Landlord represents and warrants that uses described in Section II.4.a, above, are, as of the date hereof, permitted uses in both the ** zones under the Zoning Ordinance. Landlord further represents and warrants that on the date hereof it has received no formal notice of pending amendments to the Zoning Ordinance that would change the permitted uses on the Building site, and covenants that if at any time during the Term it receives such notice it will promptly send a copy to Tenant. Landlord covenants that it has not taken and will not take any actions that would cause Tenant’s uses permitted hereunder to become nonconforming uses or not permitted uses during the Term or any extension of the Term.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

7


II.4.c. Assumptions and Qualifications . The foregoing representations and warranties are subject to the following assumptions and qualifications:

(i) Virginia Code Sections 15.1-486, et seq . (the “Enabling Legislation”) authorizes the local governing body, in this instance the Board of Supervisors of ** , to classify the territory under its jurisdiction into zoning districts to regulate land use and development. The Zoning Ordinance recites that it was adopted by ordinance pursuant to the Enabling Legislation. Landlord has assumed, based solely upon such recitation, that the Zoning Ordinance was duly authorized and adopted.

(ii) The site, the Building and the use thereof are subject to all of the other provisions of the Zoning Ordinance, as amended, including without limitation, site plan and public facility requirements, and any occupancy of the Building is subject to the issuance of a nonresidential use permit. Also, the use of the Building is subject to any and all other applicable laws, rules, regulations, orders and ordinances of the United States, Commonwealth of Virginia ** .

(iii) If any of the representations or warranties set forth in this Section II.4 is untrue, or if the Zoning Ordinance or any other law, statute or ordinance affecting the permitted uses of the site is changed as a result of any actions by Landlord or any party affiliated with Landlord at any time during the Term or any extension thereof, so that the Building cannot be used as stated in this Section II.4a, then Tenant shall have the right to terminate this Lease and, at Tenant’s option, the Data Center Lease upon thirty (30) days’ prior written notice to Landlord, and Tenant shall have no further liability to Landlord thereunder, except under those provisions which would normally survive termination; provided, however, that Tenant shall have no right to terminate this Lease during the pendency of any action to secure a rezoning of the Building site that would make office uses permitted uses on the site provided that Tenant is permitted to carry on its business after such action and during the pendency of such action in the same manner as immediately before such change. Landlord shall undertake diligent efforts to prosecute such rezoning action at Landlord’s expense promptly after it learns of such change.

II.5. Maintenance . Tenant shall keep the Demised Premises and the fixtures herein in good order and condition and will, at the expiration or other termination of the Term surrender and deliver up the same in like good order and condition as the same shall be at the Commencement Date or at the date of completion of the Tenant Improvements (as defined in Section 2 of the Addendum), whichever is later, ordinary wear and tear, and damage by the elements, fire, and other casualty not due to the negligence of the Tenant, excepted, in accordance with Section 13(f) of the Addendum.

II.6. Tenant’s Conduct . Tenant shall not do nor permit anything to be done in the Demised Premises or the Building or bring or keep anything therein which shall in any way increase the rate of fire or other insurance in the Building, or on the property kept therein, or obstruct, or interfere with the rights of other tenants, or in any way, injure or annoy them, or those having business with them, or conflict with them, or conflict with the fire laws or regulations or with any insurance policy upon the Building or any part thereof, or with any statutes, rules or regulations enacted or established by the County, State or Federal Governments.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

8


II.7. Signage; Moving . Tenant further agrees that no sign, advertisement or notice shall be inscribed, painted or affixed on any part of the outside or inside of the Demised Premises or Building, except on the directories and doors of offices, and then only in such size, color and style as the Landlord shall approve; provided, however, that during the Term Landlord shall install or modify as Landlord deems necessary, at its expense, the suite entry and Building directory signage; that the Landlord may have the right to prohibit any advertisement of any Tenant which in the Landlord’s opinion tends to impair the reputation of the Building or its desirability as a building for offices or for financial, insurance or other institutions and businesses of like nature, and upon written notice from the landlord, Tenant shall refrain from and discontinue such advertisement; that the Landlord shall have the right to prescribe the weight, and method of installation and position of safes or other heavy fixtures or equipment; that all damage done to the Building by taking in or removing a safe or any other article of Tenant’s office equipment, or due to its being in the Demised Premises, shall be repaired at the expense of the Tenant. Tenant agrees promptly to remove from the public area adjacent to said building any of Tenant’s merchandise there delivered or deposited. No freight, furniture or other bulky matter of any description will be received into the building or carried in the elevators except as approved by the landlord. All moving of furniture, material and equipment shall be under the direct control and supervision of the Landlord, who shall, however not be responsible for charges for moving or for damages to the same except as are caused by Landlord’s negligence or willful misconduct.

II.8. Tenant’s Equipment . Tenant shall not install or operate in the Demised Premises any electrically operated equipment or other machinery, other than electric typewriters, personal computers, word processing equipment, data processing equipment, adding machines, vending machines operated by Tenant, kitchen equipment or similar equipment or other equipment typically utilized in an office environment and computer facility, without first obtaining the prior consent in writing of the Landlord, who may condition such consent upon the payment by the Tenant of additional rent in compensation for such excess consumption of water or electricity or wiring as may be occasioned by the operation of said equipment or machinery (which shall mean in excess of seven (7) watts per square foot with respect to electrical consumption). Tenant shall be responsible for any costs associated with any changes, replacements or additions to the water system, plumbing system, heating system, air conditioning system or the electrical system of the Demised Premises necessitated by Tenants Equipment and any such changes, replacements or additions shall be subject to the provisions regarding structural alterations of Section 13 of the Addendum.

II.9. Landlord’s Access to Demised Premises . Tenant shall allow the Landlord, its agents or employees to enter the Demised Premises at all times upon reasonable prior informal notice to Tenant (except in the case of an emergency) to examine, inspect or to protect the same or prevent damage or injury to the same, or to make such repair or replacements as Landlord deems necessary, or to exhibit the same to prospective tenants during the last three (3) months of the Term of the Lease.

II.10. Unlawful Use . The Tenant will not use or permit the Demised Premises or any part thereof to be used for any disorderly, unlawful or extra hazardous purpose nor for any other purpose than hereinbefore specified; and will not manufacture any commodity therein without the prior written consent of the Landlord.

 

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II.11. Rules and Regulations . Tenant and Tenant’s agents, servants, invitees, employees and guests shall faithfully keep, observe and perform the following rules and regulations, and such other and further rules and regulations as the Landlord may make and which in the Landlord’s reasonable judgment are needful for the general well being, safety, care and cleanliness of the Demised Premises and the Building together with their appurtenances, unless waived in writing by the Landlord.

(a) The Common Areas shall not be obstructed or used for any other purpose than ingress or egress.

(b) The Tenant shall not install or permit the installation of any awnings, shades and the like other than those approved by the Landlord in writing.

(c) No additional locks shall be placed upon any doors of the Demised Premises unless copies of the keys or access cards thereto are provided to Landlord, and the doors leading to the common corridors or main halls shall be kept closed during business hours except as they may be used for ingress or egress; provided, however, that Tenant may designate certain areas of the Demised Premises as secured areas for which Landlord shall not have copies of keys or access cards. With respect to such secured areas, Tenant shall designate an individual or individuals, or provide a security guard, 24 hours a day, seven (7) days a week, who shall be available to admit Landlord, or its designee, to such secured areas at all times, and in such manner, as Landlord is entitled to access to the other portions of the Demised Premises. In the event of an emergency, if Tenant’s designee, or other representative of Tenant, is not available to admit Landlord to such secured areas, Landlord shall be entitled to forcibly enter such secured areas, and Tenant shall have no claim against Landlord or its agents, employees or independent contractors on account thereof.

(d) The Tenant shall not construct, maintain, use or operate within the Demised Premises or elsewhere in the Building or on the outside of the Building, any electrical device, wiring or apparatus in connection with a loud speaker system or other sound system unless the Tenant shall have first obtained the prior written consent of the Landlord. Landlord hereby consents to Tenant’s operation of a loudspeaker paging system within the Demised Premises, provided that the operation of such system is not audible outside the Building and does not disturb other tenants.

III. Landlord’s Covenants Landlord covenants and agrees as follows:

III.1. Quiet Enjoyment . The Tenant shall and may peaceably and quietly have quiet possession and enjoyment of the Demised Premises for the Term of this Lease without hindrance on the part of the Landlord, and Landlord shall warrant and defend Tenant in such peaceful and quiet use and possession against the claims of all persons claiming by, through or under Landlord.

III.2. Maintenance . Landlord will keep the roof, foundation, and structure of the Building, all Common Areas, and all base building systems in proper repair, provided, however, if any such repair is required by reason of Tenant’s negligence, or that of any agents, employees, customers, or other person in or about the Building with Tenant’s consent, express or implied,

 

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Landlord may make such repair and add the cost thereof to the installment of Rent which shall first become due after Landlord shall have delivered to Tenant an invoice stating the amount due therefor. Landlord shall have no obligation to make any repair until Tenant shall have given Landlord written notice of the need for such repair. Except as provided hereinabove, Landlord shall have no obligation to repair, maintain, after, replace or modify the Demised Premises, or any part thereof, or any plumbing, heating, electrical, air conditioning or other mechanical installation therein. In making any repairs, alterations or modifications to the Building or the Demised Premises, Landlord shall take all reasonable measures to minimize inconvenience and annoyance to Tenant and shall require its contractors and subcontractors to do so also. Landlord shall have access to the Demised Premises for the purposes of this Section III.2 in accordance with Section 31.9, above.

III.3. Services . Landlord shall provide and furnish the following services and facilities:

(a) Elevator service twenty-four (24) hours per day, three hundred sixty-five (365) or three hundred sixty-six (366) days per year.

(b) Heat and/or air conditioning twenty-four (24) hours per day, three hundred sixty-five (365) or three hundred sixty-six (366) days per year.

(c) Electric current, hot and cold water, public lavatory facilities and supplies.

(d) Janitorial services, Monday through Friday, excepting holidays provided, however, that Tenant shall have the option to provide its own janitorial service upon prior written notice to Landlord, and that if Tenant exercises such option the cost of janitorial service shall be excluded from the definition of Operating Expenses in Section 3(a)(3) of the Addendum. Provided, however, that the Landlord shall not be liable for failure to furnish or for suspension or delays in furnishing any of such services caused by breakdown, maintenance or repair work, or strike, riot, civil commotion, or any cause or reason whatever beyond the control of the Landlord; provided, however, that in the event the services described in III.3(a) and III.3(b) hereof are suspended for five (5) consecutive days, or longer, through no fault of Tenant, and the Demised Premises are rendered untenantable as a result thereof, then Rent shall be abated, based upon the portion of the Demised Premises so rendered untenantable, whether or not Tenant is using such portion, until such time as the Demised Premises, or portion thereof, is again rendered usable.

(e) Tenant shall be responsible for reasonable charges for those services, described above which are in excess of Building standard operation.

 

11


IV. Notice

IV.1. Formal Notice . Any notice provided, required or permitted to be given by either party to the other under this Lease must be in writing, and may be served (a) by depositing the same in the United States mail, addressed to the party to be notified, postage prepaid, and registered or certified, with return receipt requested; (b) by hand delivery with a receipt therefor; or (c) by recognized overnight Delivery service, such as Federal Express, Purolator or Emery. For purposes of notices, the addresses of the parties shall be as follows:

 

If to Landlord:   

**

** , Virginia **

with a copy (which shall not constitute notice)to:    **
   Attn: Legal Department
   ** , Virginia **
If to Tenant:    VISA U.S.A. INC.
   Legal Department
   **
  

Attention: General Counsel

 

with a copy (which shall not constitute notice)to:    VISA U.S.A. Inc.
   **
   Attention: Vice President for Operations

Each notice required or permitted under this Lease shall be deemed to have been properly given and received on the date of delivery if delivered by hand or by recognized overnight delivery service or on the date a receipt for delivery is executed by the addressee or on the date delivery is refused by the addressee if delivered by recognized overnight delivery service or if mailed first class or certified mail, return receipt requested and postage prepaid to the foregoing addresses. Each party may change its address for notice by giving notice thereof in the manner hereinabove provided. The Addendum attached hereto is incorporated herein by this reference.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

12


IV.2. Informal Notice . Any informal notice expressly permitted hereunder may be given telephonically or orally and shall be given in the case of ** to its property manager (presently ** , ** , Vice President) and in the case of Tenant to its Vice President, Operations, Eastern Center (presently August Pede), or to such other person of which a party shall give the other party formal notice pursuant to Section IV.1., above.

WITNESS the following signatures and seals:

 

LANDLORD:     TENANT:
** , A Virginia Limited Partnership     VISA U.S.A. INC.

By:

  **      
General Partner      
By  

/s/ **

    By  

/s/ Michael Massey

Name   **     Name     Michael Massey
Title   President     Title   Senior Vice President
Date   April 30, 1991     Date   April 11, 1991
By  

/s/ **

     
Name   **      
  General Partner      
Date   April 30, 1991      

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

13


ADDENDUM TO OFFICE LEASE

DATED April 18, 1991 ENTERED INTO BY AND BETWEEN ** , A VIRGINIA LIMITED PARTNERSHIP, AS LANDLORD, AND VISA U.S.A. INC., AS TENANT

1. Incorporation . This Addendum is incorporated into and forms a part of the above-referenced Lease, and to the extent the terms hereof conflict or are inconsistent with the terms of the Lease the terms hereof shall control.

2. Tenant Improvements . Landlord, at Landlord’s sole cost and expense, hereby agrees to construct and/or install the following tenant improvements in the Demised Premises (the “Tenant Improvements”):

2.(a) Second (2nd) and Sixth (6th) Floors . The configuration of the second (2nd) and sixth (6th) floors shall remain, and be accepted by Tenant, in an “as is” condition. Landlord shall, however, install new wall covering, recarpet all of such space, repaint all of such space, and replace the ceiling tiles therein, all in accordance with the specifications set forth in Exhibit B hereto. Otherwise, Tenant accept such space in an “as is” condition.

2.(b) First (1st) and Fifth (5th) Floors . Landlord shall reconfigure the first (1st) and fifth (5th) floors, and construct and/or install tenant improvements therein (including demolition) substantially in accordance with the specifications (as to level of finish and quantity) attached hereto as Exhibit B (“as built” specifications for existing second floor of the Building) and a space plan to be developed by Tenant subject to Landlord’s reasonable approval. Tenant may hire a space planner, at Landlord’s expense, to assist it in developing such space plan. Such plan is to be in accord with all applicable codes, including travel distance and means of egress requirements. Landlord shall prepare construction drawings based on Tenant’s space plan subject to Tenant’s approval which shall not be unreasonably withheld. Tenant may elect to retain the raised floor on the fifth floor, in which case Tenant shall be responsible for any net incremental costs necessary to accommodate such raised floor. Installation and construction of the Tenant Improvements shall begin promptly after Tenant has completed moving its data processing operations into the file Data Center. The parties anticipate that Tenant will have completed such move by May 15, 1992, and acknowledge that if Substantial Completion of the Data Center (as defined in Exhibit G to the Data Center Lease) occurs after November 1, 1991, completion of such move will occur correspondingly later than May 15, 1992. The schedule for installation of Tenant improvements may be changed by the mutual written agreement of the parties. While the Tenant Improvements are being installed or constructed, and until Substantial Completion of the Tenant Improvements (as defined below), Tenant shall have the option to (i) maintain all or any part of its operations in the Demised Premises, with Rent and Operating Expenses abated for any portion of the Demised Premises which Tenant is unable to reasonably occupy for the conduct of its operations therein, until Substantial Completion (as defined below) of such portion, which option shall include the option to occupy the fourth floor of the Building, and to pay Rent and Operating Expenses for such fourth floor space at the rate payable pursuant to the prior lease between Landlord and Tenant for space in the Building (the “ ** Lease”), until Substantial Completion of the Tenant Improvements on the fifth floor of the Building; or (ii) for all or any part of its operations, as reasonably necessary for Tenant to continue the efficient functioning of its operations, occupy similar space, which if available, shall be provided by Landlord and shall be within or as close as reasonably possible to the

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

14


Building in space available in buildings owned by the Landlord, and to pay Rent and Operating Expenses to Landlord as if Tenant were occupying the Demised Premises. “Substantial Completion” of all or any portion of the Tenant Improvements shall mean:

(i) that portion of the Tenant Improvements is substantially complete in accordance with the specifications set forth in the space plan and construction documents approved by the Parties, provided, however, that long-lead items and punchlist items (which shall be deemed to be minor items of trim, decorations and finish, and work and materials installed but rejected by Tenant) need not have been completed, provided that such long-lead items and punchlist items do not (A) materially interfere with or adversely affect the comfortable use and occupancy of that portion of the Demised Premises by Tenant, (B) violate, in any respect, any applicable code or (C) cause that portion of the Demised Premises not to qualify for a nonresidential use permit;

(ii) that portion of the Tenant Improvements is substantially free of construction debris and clean; and

(iii) Landlord’s architect has inspected that portion of the Tenant Improvements and delivered to Landlord and Tenant its certificate certifying Substantial Completion of that portion of the Tenant Improvements.

In the event that Tenant desires improvements other than as set forth hereinabove, then, subject to Landlord’s approval, such approval not to be unreasonably withheld, conditioned or delayed, Landlord or Tenant, at Tenant’s option, shall construct and/or install the same at Tenant’s sole cost and expense, provided that Tenant’s obligations to pay rent hereunder with respect to the portion of the Demised Premises affected by such additional improvements or modifications shall not be further delayed or abated during the time necessary for their installation or construction.

Notwithstanding anything to the contrary in the ** Lease, Tenant shall have no obligation to restore the fourth floor of the Building at the expiration of the ** Lease, and shall surrender it to Landlord at the expiration of the ** Lease or at the end of any temporary rental pursuant to this Section 2, whichever is later, in good condition, ordinary wear and tear excepted, provided that Tenant shall not be required to remove any of Tenant’s Improvements.

3. Real Estate Taxes and Operating Expenses .

3.(a) Additional Rent . In addition to the payments of Rent described in Section 1.1 of the Lease, Tenant shall be responsible for, and hereby agrees to pay to Landlord, the following in the form of additional rent: (i) Tenant’s Pro Rata Share (as hereinafter defined) of Real Estate Taxes (as hereinafter defined) applicable to each Lease Year (as hereinafter defined) of the Term; and (ii) Tenant’s Pro Rata Share of Operating Expenses (as hereinafter defined) applicable to each Lease Year of the Term, where, for purposes hereof,

(1) “ Pro Rata Share” shall mean and refer to fifty-eight percent (58%), representing the ratio that the total number of square feet of net rentable area within the Demised Premises bears to the total number of square feet of net rentable area contained within the Building; and

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

15


(2) “Real Estate Taxes” shall, subject to Section 3.(b) below, mean and refer to any form of real estate tax or assessment, general, special, ordinary or extraordinary, and any license fee, commercial rental tax, improvement bond or bonds, levy or tax (other than inheritance, income or estate taxes) imposed on the Building and the land on which it stands (including the land devoted to Tenant’s Parking and Ancillary Facilities, provided that the Real Estate Taxes allocated to Tenant in respect of parking off the ** , shall be prorated equitably considering other uses of those properties) by any authority having the direct or indirect power to tax, including any city, county, state or federal government, or any school, agricultural, sanitary, fire, street, drainage, transportation or other improvement district thereof, assessed against any legal or equitable interest of Landlord in the Building, assessed against Landlord’s right to Rent or other income therefrom, and assessed against Landlord’s business of leasing the Demised Premises. The term Real Estate Tax shall not include income taxes of any kind, unless such taxes replace real estate taxes, nor shall it include any costs of any improvements made by Landlord pursuant to a requirement of any public authority imposed as a condition for any approvals required in connection with the development of the Building or any rezoning of the Building site nor to taxes attributable to such improvements to the extent such improvements are located off-site; and

(3) “Operating Expenses” shall mean and refer to all direct costs of operation and maintenance as determined by generally accepted accounting principles consistently applied and shall include the following costs by-way of illustration, but not limitation, subject to Section 3.(b) below: gross receipt taxes (whether assessed against the Landlord or assessed against the Tenant and collected by the Landlord, or both), water and sewer charges, insurance premiums, utilities, janitorial services, labor, including direct labor overhead, a management fee equal to three percent (3%) of the gross receipts related to the Building, air conditioning and heating, elevator maintenance, supplies, and costs and upkeep of all Parking and Common Areas. “Operating Expenses” shall not include (i) depreciation on the Building or equipment therein, (ii) loan payments (including interest), (iii) executive salaries and other compensation to executives, (iv) brokerage commissions and other expenses incurred in procuring tenants for the Building, (v) capital expenditures (except amortization, with interest, of any such expenditures to the extent they reduce operating expenses), (vi) consulting costs and expenses paid by Landlord except to the extent that they relate to improved management and operation of the Building, (vii) costs directly resulting from Landlord’s gross negligence or willful misconduct, (viii) costs for which Landlord is reimbursed by insurance, (ix) legal expenses incurred in connection with lease negotiations, (x) costs or expenses incurred in connection with enforcing any obligation of the Tenant (other than routine enforcement as a part of general property management) or of any other tenant, (xi) costs or fees related to the defense of Landlord’s title to the property of which the Demised Premises is a part, (xii) any cost or expense related to constructing tenant improvements or providing other tenant concessions in the Building in accordance with the terms of any lease, (xiii) costs and expenses which are directly and completely reimbursed to Landlord by other tenants (other than as a part of the operating expense pass-through section of such tenant’s lease), (xiv) costs incurred due to the violation by Landlord or any tenant other than Tenant of any term, covenant or condition of any lease, law, or governmental regulation and (xv) advertising expenses; and

(4) “Lease Year” shall mean and refer to the calendar year, provided that in the first and last Lease Year, Operating Expenses and Real Estate taxes shall be prorated to

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

16


reflect the portion of the calendar year during which additional rent hereunder is payable. For the sake of clarity, the first Lease year commences May 15, 1992 and ends December 31, 1992.

3.(b) Non-Duplicative Rights and Obligations . Landlord and Tenant acknowledge that they have entered into the Data Center Lease simultaneously herewith. Both the ** and the Data Center are situated on the Site. Therefore, the terms of this Lease and of the Data Center Lease, read together, purport to encumber the same land twice and grant and subject Landlord and Tenant to duplicative rights and obligations with respect to the Land on which the ** and the Data Center are located. Landlord and Tenant hereby agree that notwithstanding any other provisions of this Lease and the Data Center Lease, for so long as (a) both this Lease and the Data Center Lease remain in full force and effect, and (b) VISA U.S.A. INC. is the Tenant under both this Lease and the Data Center Lease, to the extent either Landlord or Tenant is subjected to liability for the same expense or obligation with respect to the land, or granted an entitlement to some benefit or right with respect to the land, twice due to the fact that such right or liability is recited in both of such leases, such leases shall instead be construed to subject such party to such liability, and to grant such party such benefit or right, but once. Notwithstanding the foregoing, it is expressly agreed, however, that Landlord and Tenant intend that Tenant be obligated to pay the Rent reserved in both such leases and to perform each and every other monetary obligation and non-monetary obligation (other than with respect to the land) of Tenant with respect to the ** and the Data Center set forth in this Lease and in the Data Center Lease.

3.(c) Estimate and Reconciliation . Tenant shall initially make monthly payments of additional rent hereunder based upon an estimate of Real Estate Taxes and Operating Expenses equaling a rate of Six and 50/100 Dollars ($6.50) per square foot of net rentable area per annum, yielding a monthly payment of Twenty-Four Thousand Two Hundred Sixty-Six and 67/100 Dollars ($24,266.67) per month, payable in advance on the first (1st) day of every month during the first (1st) Lease Year, and continuing until an estimate is made for use during the second (2nd) Lease Year as provided herein below. The first (1st) such installment, however, shall be made on the first (1st) day of the Term with respect to the one-half (1/2) month commencing on May 15, 1992 and continuing through May 31, 1992, and shall equal Twelve Thousand One Hundred Thirty-Three and 33/100 Dollars ($12,133.33). After the end of the first (1st) Lease Year, Landlord shall determine Tenant’s actual pro rata share of Real Estate Taxes and Operating Expenses for the first (1st) Lease Year and,

(i) if the estimate has resulted in an overpayment by Tenant, then the amount of such overpayment shall be credited against future installments of additional rent due during the Term, and

(ii) if the estimate has resulted in an underpayment by Tenant, then the amount of such underpayment shall be payable in a lump sum with the next installment payment. With respect to the then current Lease Year an amount equal to one hundred ten percent (110%) of the actual Real Estate Taxes and Operating Expenses incurred during the preceding Lease Year, adjusted pro rata to reflect a twelve (12) month Lease Year, shall be used as the basis upon which to determine the amount of the monthly installment payments for the then current Lease Year which such estimate shall continue in effect during such Lease Year, and until the estimate for the next Lease Year is computed as provided herein. Tenant shall then pay to Landlord any excess of the estimated payments due during the then current Lease Year over the amounts of such payments actually made by Tenant during such Lease Year based upon the first (1st) Lease

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

17


Year’s estimate, or Landlord shall credit to Tenant’s estimated payments due for the remainder of the then current Lease Year the amount by which the amounts actually paid by Tenant during such Lease Year exceeded the estimated payments due. The foregoing reconciliation and estimate adjustment process shall be repeated after the end of each Lease Year. It is agreed that at the end of the fifth (5th) Lease Year, Landlord and Tenant shall review the history of estimated Real Estate Taxes and Operating Expenses (based upon the ten percent (10%) increase assumption) as compared with the actual increases. Then the ten percent (10%) increase assumption shall be replaced by the actual average percentage increase during such five (5) year period, rounded upwards to the nearest full percentage.

After the end of the Term a final reconciliation shall be made, and Tenant shall pay to Landlord the amount of any underpayments, or Landlord shall pay to Tenant the amount of any overpayments, as applicable.

Each statement provided by Landlord shall be conclusive and binding upon Tenant unless, within sixty (60) days after receipt thereof, Tenant shall notify Landlord that it disputes the correctness of such statement, specifying the respects in which the statement is claimed to be incorrect.

Tenant shall then have the right to demand that Landlord provide, at Tenant’s expense, an audit of its books and records relating to the statement. Pending resolution of the dispute, Tenant shall pay the amount due, as set forth in the disputed statement, but such payment shall be without prejudice to Tenant’s position.

3.(d) Contest of Real Estate Tax Assessment . If Tenant requests and Landlord refuses to contest Real Estate Taxes, and to the extent that Real Estate Taxes are separately assessed against the Building (including the Data Center Building), Tenant shall have the right, at its sole expense, to contest the amount or validity, in whole or in part, of any Real Estate Taxes or personal property taxes by appropriate proceedings diligently conducted in good faith, only after paying such tax or posting such security as Landlord may reasonably require in order to protect the Demised Premises against loss or forfeiture and otherwise complying with any payment, bonding or other requirements of ** , Virginia. Upon the termination of any such proceedings, Tenant shall pay the amount of such tax or part of such tax as finally determined, the payment of which may have been deferred during the prosecution of such proceedings, together with any costs, fees, interest, penalties, or other related liabilities. Landlord shall not be required to join in any such contest or proceedings unless the provisions of any law or regulations then in effect require that such proceedings be brought by or in the name of Landlord. In that event, Landlord shall join in such proceedings or permit them to be brought in its name; however, Landlord shall not be subjected to any liability for the payment of any costs or expenses in connection with any such contest or proceedings, and Tenant shall indemnify Landlord against and save Landlord harmless from any such costs and expenses. Notwithstanding the preceding sentence, Landlord shall assist Tenant, at Tenant’s expense, in such contest in any way reasonably requested by Tenant.

4. Base Rent Escalation . On the first (1st) anniversary date of the Commencement Date of the Term, and on each anniversary date thereafter during the Term (each of such dates being hereinafter referred to as an “Adjustment Date”), the Rent payable pursuant to Section I.1 shall be increased by an amount equal to the product of (i) the Rent in effect during the month immediately prior to the Adjustment Date then at hand (disregarding any rental abatement then in effect), and (ii) two percent (2%). The Rent, as adjusted, shall be due and payable as of such

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

18


Adjustment Date and on the first (1st) day of each month thereafter until the next Adjustment Date or the end or sooner termination of the Term, whichever is applicable.

5. Renewal Option .

5.(a) Multiple . In the event that Tenant has any multiple options to extend or renew this Lease, a later option cannot be exercised unless the prior option to extend or renew this Lease has been so exercised.

5.(b) Default . Tenant shall have no right to exercise any option, notwithstanding any language in the grant of the option to the contrary, while Tenant is in default hereunder, except that Tenant may exercise such option within the period provided by 5(c) below, which exercise shall not take effect if Tenant fails to cure such default within the period provided in Section 10.

5.(c) Lease Extension . Landlord hereby grants to Tenant the right and option to extend the Term for either, at Tenant’s sole option,

(i) two (2) consecutive five (5) year extension terms, or

(ii) one (1) ten (10) year extension term.

Each such extension option may only be exercised by written notice declaring Tenant’s election to exercise the extension option given on or before the later to occur of:

(i) twelve (12) months prior to the expiration of the Term preceding such extension term, or

(ii) thirty (30) days after receipt of a written notice from Landlord specifying the expiration date of the option notice period.

All of the terms, covenants and conditions of this Lease shall apply during such extension terms, except that the terms hereof relating to the construction of tenant improvements, and any other terms hereof which, by their very nature, would only be applicable during or prior to the initial term, shall be inapplicable, and the Rent payable for the renewal term(s) in accordance with Section I.1 of this Lease shall be as follows:

(i) the base rent shall be increased to Nineteen and 55/100 Dollars ($19.55) per square foot per annum at the beginning of the first (1st) year of the first (1st) five (5) year extension term, or first (1st) year of the ten (10) year extension term, as applicable, and shall then escalate each year as provided in Section 4 of this Addendum until the end of the particular extension term; and

(ii) in the event that Tenant, having previously exercised its first (1st) five- (5) year extension option, then exercises the second (2nd) five- (5) year extension option, the base rent shall be further increased to Twenty-Four and 95/100 Dollars ($24.95) per square foot per annum at the beginning of the first (1st) year of such second (2nd) five (5) year extension term, and shall thereafter escalate each year as provided in Section 4 of this Addendum until the end of such second (2nd) five (5) year extension term.

6. Insurance .

6.(a) Landlord’s Liability Insurance . Landlord shall obtain and keep in force during the Term a policy of commercial general liability insurance naming Tenant as an additional insured,

 

19


insuring against any liability arising out of the use, occupancy or maintenance of the Demised Premises and all areas appurtenant thereto. Such insurance shall, together with excess umbrella liability coverage, be a combined single limit policy in an amount not less than Five Million Dollars ($5,000,000), written on an occurrence basis.

6.(b) Landlord’s Property Insurance . Landlord shall obtain and keep in force during the Term a policy or policies of insurance covering loss or damage to the Building, in the amount of the full replacement value thereof, as the same may exist from time to time against “all perils” of direct physical damage or comparable coverage as then customary in the insurance industry for comparable property. Said insurance policy or policies shall provide for payment of loss thereunder to Landlord and any Lenders (if such Lenders have been made known to the insuring party) as their interests may appear.

6.(c) Insurance To Be Procured by Tenant . Tenant, at Tenant’s sole cost and expense, shall obtain and maintain in effect at all times during the Term, policies providing for the following coverage:

(i) Property Insurance . Policies of insurance covering Tenant’s fixtures and equipment installed and located in the Demised Premises, and in addition thereto, covering all of the furnishings, merchandise and other contents in the Demised Premises, for the full replacement value of said items. Coverage should at least insure against any and “all perils” of direct physical damage or comparable coverage as then customary under insurance industry practice in the Commonwealth of Virginia, together with insurance against vandalism, malicious mischief and sprinkler leakage or other sprinkler damage. Any and all proceeds of such insurance, so long as the Lease shall remain in effect, shall be used to the extent necessary to repair or replace or pay for the items so insured.

(ii) Liability Insurance . A policy of commercial general liability insurance, naming Landlord and Landlord’s First Mortgage Lender as additional insureds, protecting against bodily injury, property damage or any personal liability occasioned by an occurrence on or about any part of the property, the Demised Premises or appurtenances thereto, and containing contractual liability coverage, with such policies together with excess umbrella liability coverage, to be in the minimum amount of Five Million and No/100 Dollars ($5,000,000.00) per occurrence. In the event that it becomes customary for a significant number of tenants of commercial office buildings in the area to be required to provide liability insurance policies to their landlords with coverage limits higher than the foregoing limits, then Tenant shall be required on demand of Landlord to obtain insurance policies the limits of which are not less than the then customary limits.

(iii) Tenant’s Worker’s Compensation Insurance . Tenant shall, during the entire Term, keep in full force and effect, worker’s compensation or similar insurance affording statutory coverage and containing statutory limits as required under the local worker’s compensation or similar statutes.

6.(d) Insurance Policies . All insurance policies herein to be procured by either party shall (i) be issued by good and solvent insurance companies licensed to do business in the Commonwealth of Virginia having a Best’s Rating of AX or better, (ii) be written as primary policy coverage and not contributing with or in excess of any coverage which the other party

 

20


hereto may carry, and (iii) insure and name respectively Tenant or Landlord as an additional insured as their respective interests may appear; all such policies shall contain a provision that although respectively Tenant or Landlord and Landlord’s First Mortgage Lender are named as additional insureds, Tenant, Landlord and such First Mortgage Lender shall nevertheless be entitled to recover under said policies for any loss, injury or damage to it or its servants, agents and employees by reason of the act or negligence of Landlord or Tenant as applicable. Neither the issuance of any insurance policy required hereunder, nor the minimum limits specified herein with respect to Landlord’s or Tenant’s insurance coverage, shall be deemed to limit or restrict in any way Landlord’s or Tenant’s liability arising under or out of this Lease. With respect to each and every one of the insurance policies herein required to be procured by Landlord or Tenant, Landlord or Tenant shall deliver to the other party true copies of each such policy or modifications in force at the commencement of the lease and thereafter upon the other party’s demand therefor. Any insurance required to be carried hereunder may be carried under a blanket policy covering the Demised Premises and other locations of the party. Each and every insurance policy required to be carried hereunder by or on behalf of a party shall provide (and any certificate evidencing the existence of each such insurance policy shall certify) that, unless the other party shall first have been given thirty (30) days prior written notice thereof: (i) such insurance policy shall not be cancelled and shall continue in full force and effect, (ii) the insurance carrier shall not fail to renew such insurance policy, and (iii) no material changes may be made in such insurance policy. The term “insurance policy” as used herein shall be deemed to include any extensions or renewals of such insurance policy. In the event that Tenant shall fail promptly to furnish any insurance coverage hereunder required to be procured by Tenant, and such failure continues despite Landlord’s informal notice to Tenant, Landlord, at its sole option, shall have the right to obtain the same and pay the premium therefor for a period not exceeding one (1) year in each instance, and the premium so paid by Landlord together with an administrative fee of fifteen percent (15%), shall be immediately payable by Tenant to Landlord as additional rent, provided that if Tenant provides evidence of such coverage to Landlord, Landlord shall cancel such coverage obtained by Landlord and credit Tenant the amount of premium, if any, refunded to Landlord, less an administrative charge of fifteen percent (15%) of such refund.

6.(e) Waiver of Subrogation . Tenant and Landlord each hereby release and relieve each other, and waive their entire right to recovery against, the other for loss or damage insured by the policies required herein or any other policies actually held by either Tenant or Landlord, whether due to the negligence respectively, of Landlord or Tenant or their agents, employees, contractors or invitees. Tenant and Landlord shall, upon obtaining the policies of insurance required hereunder, give notice to the insurance carrier or carriers that the foregoing mutual waiver is contained in this Lease and shall use their best efforts to procure the consent of such carrier or carriers to the foregoing mutual waiver and shall cause all of the policies to be procured hereunder to contain a waiver of subrogation endorsement. If such endorsement cannot be obtained at a commercially reasonable expense, this Section 6 shall be deemed null and void with respect to claims covered by the insurance for which such waiver cannot be obtained. Such waiver shall be effective upon receipt of such carriers’ consent thereto as well as to the waiver of subrogation endorsement.

6.(f) Insurance Requirements . Tenant shall not do or permit to be done any act or thing upon the Demised Premises that will invalidate or be in conflict with fire insurance policies

 

21


covering the property or any part thereof, including all Common Areas, or fixtures and property therein, or any other insurance policies or coverage referred to above in this Section 6; and Tenant shall promptly comply with all rules, orders, regulations, or requirements, of the Insurance Services Office having jurisdiction, or any similar body, in the case of such fire insurance policies, and shall not do, or permit anything to be done, in or upon the Demised Premises, or bring or keep anything therein, which shall increase the rate of fire insurance on the property or on any property, including all Common Areas, located therein, or increase the rate or rates of any other insurance referred to hereinabove applicable to the property or any portion thereof. If by reason of failure of Tenant to comply with the provisions of this Section 6, the fire insurance rate, or the rate or rates of any other insurance coverage referred to above, shall at any time be higher than it otherwise would be, and if Landlord at such time is obligated to, or has elected to, obtain and maintain in effect any such insurance coverage, then Tenant shall reimburse Landlord on demand as additional rent for that part of all premiums for any insurance coverage that shall have been charged because of such violation by Tenant and which Landlord shall have paid on account of an increase in the rate or rates in its own policies of insurance.

7. Notice to Lender; Cure by Lender . In the event of any Landlord Default hereunder, Tenant shall, prior to taking any action to remedy such Landlord Default or to cancel this Lease or any other action in connection therewith, send to The Prudential Insurance Company of America (“First Mortgage Lender”), 1100 15th Street, N.W., Suite 400, Washington, D.C. 20005, ATTN: Director—Real Estate Finance (or a successor First Mortgage Lender of which Landlord has given notice to Tenant), with a copy to the attention of the Regional Counsel at that same address, a notice pursuant to Section IV specifying the Landlord Default, whereupon such First Mortgage Lender shall have the right, but not the obligation, to cure such Landlord Default on behalf of Landlord within the time period provided herein for Landlord’s cure of such Landlord Default, which cure shall be accepted by Tenant. Tenant shall have no right to take any other action as a result of any Landlord Default unless and until Tenant complies with the provisions of this Section 7.

8. Estoppel Certificates . Tenant shall, from time to time, within thirty (30) days after request from Landlord, or from any Lender of Landlord, or entity which may be a prospective purchaser of the property of which the Demised Premises are a part, execute, acknowledge and deliver in recordable form a certificate certifying, to the extent true, that this Lease is in full force and effect and unmodified (or, if there have been modifications, that the same is in full force and effect as modified and stating the modifications); that the Term has commenced and the full amount of Rent then accruing hereunder, the dates to which the Rent has been paid; that Tenant has accepted possession of the Demised Premises and that any improvements required by the terms of this Lease to be made by Landlord have been completed to the satisfaction of Tenant; the amount, if any, that Tenant has paid to Landlord as a security deposit; that no Rent under this Lease has been paid more than thirty (30) days in advance of its due date; that the address for notices to be sent to Tenant is as set forth in this Lease (or has been changed by notice duly given and is as set forth in the certificate); that Tenant, as of the date of such certificate, has no charge, lien, or claim of offset under this Lease or otherwise against Rent or other charges due or to become due hereunder; that, to the knowledge of Tenant, Landlord is not then in default under the terms of this Lease; and such other matters as may be reasonably requested by Landlord or any Lender or prospective purchaser of Landlord. Any such certificate may be relied upon by Landlord, or any Lender or prospective purchaser of Landlord. In the

 

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event that Tenant fails to provide Landlord with an estoppel certificate as described and within the time period provided hereinabove, Landlord is hereby appointed Tenant’s attorney-in-fact for the purpose of executing such estoppel certificate and delivering the same to any Lender or prospective purchaser of Landlord, which appointment is coupled with an interest and is therefore irrevocable.

9. Computation of Real Estate Taxes and Operating Expenses . In the event that the Building is not fully occupied during any Lease Year, an adjustment shall be made in computing Real Estate Taxes and Operating Expenses for such year so that the costs shall be computed for such Lease Year as though the Building had been 100% occupied during such Lease Year. Landlord shall be responsible for the share of Real Estate Taxes and Operating Expenses attributable to any unoccupied portion of the Building.

10. Notice; Cure . Notwithstanding the provisions of Section I.6 of this Lease, Tenant shall not be in default under this Lease, thereby entitling Landlord to exercise the rights and remedies set forth therein, until such time as Landlord shall have provided Tenant with written notice of Tenant’s nonpayment or other failure to comply with any of the terms, covenants and conditions hereof, and afforded Tenant with the following periods of time within which to effect a cure:

10.(a) With respect to a monetary default, ten (10) business days; and

10.(b) With respect to a non-monetary default, thirty (30) days; provided, however, in the event that such a non-monetary failure is not susceptible of being cured by the exercise of due diligence within thirty (30) days, but is susceptible of being cured with the passage of additional time, the time for curing the failure shall be extended for such time as may be necessary to cure the failure by the exercise by Tenant of all due diligence, provided Tenant commences promptly and thereafter at all times diligently proceeds to cure the failure, and further provided that such period of time shall not be so extended as to subject Landlord to any liability, loss or penalty or place Landlord in default under any obligations to third parties, including, without limitation, other tenants and lenders.

10.(c) In the event that Tenant fails to pay Rent or any other payment required hereunder when due, and Landlord shall have provided Tenant with a default notice twice during any twelve (12) month period, then during the remainder of such twelve (12) month period any installment of Rent, or any other payment required hereunder, which is not paid when due shall result in an automatic assessment of a late charge of five percent (5%) of the amount overdue. In the event that Tenant fails to comply with any other term, covenant or condition of this Lease twice during a twelve month period, and Landlord has provided Tenant with written notices of such failures, then the Tenant shall not thereafter during the subsequent twelve (12) month period be entitled to a notice from Landlord nor to a cure period with respect to any future failure of Tenant to comply with such term, covenant or condition of this Lease.

11. Casualty .

11.(a) Determination to Rebuild . If the Building is damaged or destroyed by any casualty to the extent that

 

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(1) the entire Building is damaged or destroyed and such damage or destruction cannot be repaired within three hundred sixty (360) days after the date of such damage or destruction, or

(2) a portion of the Building is damaged by such a casualty and, as a result thereof, Tenant is unable to make any use of the Demised Premises for the operation of its business in accordance with Section II.A of this Lease, then either Landlord or Tenant shall have the right to terminate this Lease as hereinafter provided. If such casualty occurs within three (3) years prior to the end of the Term or any extension of the Term, and (1) repair of such damage or destruction would not be economically feasible, or (2) proceeds from insurance remaining after any required payment to any Lender of Landlord are insufficient to repair such damage or destruction, then Tenant shall have the right to terminate this Lease, and Landlord shall have the right to terminate this Lease unless Tenant agrees to renew this Lease so that the term of this Lease will last at least as long as is required by a prospective Lender of Landlord as a condition of financing such repair, if Tenant does so agree, then Landlord shall rebuild the Building regardless of the availability of insurance proceeds after any required payment to any Lender of Landlord. Within ten (10) days after the occurrence of any such casualty, damage or destruction, Landlord and Tenant shall attempt to agree upon whether such casualty falls within any one or more of the categories hereinabove described. In the event that Landlord and Tenant are unable to so agree, then the determination shall be made by an independent third party architect selected by Tenant, subject to Landlord’s approval, which approval shall not be unreasonably withheld, conditioned or delayed. Such architect shall be instructed to make a determination within thirty (30) days after the expiration of the foregoing ten (10) day period. In the event that Landlord and Tenant agree, or the architect determines, that the casualty falls within one or more of the categories set forth hereinabove, then, within ten (10) days next succeeding such determination or agreement, a party having the right to terminate this Lease may exercise that right by written notice to the other. In such event, all insurance proceeds attributable to the Building shall be paid to Landlord, subject, however, to the rights of any Lenders. In the event that this Lease is not so terminated, then Landlord shall proceed with due diligence to restore the Building.

11.(b) Rent Abatement; Rebuilding; Force Majeure . In the event of destruction or damage to the Building or the Demised Premises which renders the Demised Premises partially or wholly unusable by Tenant for the operation of its business, but which does not result in termination of this Lease in accordance with Section 11(a), this Lease shall not terminate and Rent shall be abated in proportion to the area of the Demised Premises which cannot be used or occupied by Tenant for the operation of its business (it being understood that such area may be greater than the area destroyed or damaged), as a result of such casualty. Landlord shall in such event, within a reasonable time after the date of such destruction or damage, subject to Force Majeure (as defined below), restore the Building to substantially the same condition as prior to such partial damage or destruction. In no event shall Rent abate or shall any termination of this Lease occur if damage to or destruction of the Demised Premises is the result of the negligence or willful act of Tenant, or Tenant’s agents, employees, representatives, contractors, successors or assigns, licensees or invitees. As used in this Lease, “ Force Majeure ” shall mean acts of God; inclement weather; explosions; sabotage; riots; civil commotions; acts of war; results of any warfare or warlike conditions; fire or other casualty; energy shortages beyond the reasonable control of the parties hereto; governmental acts and omissions; labor strikes in which they are

 

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directly involved, provided that the parties hereto have made reasonable good faith efforts to minimize the effects of such Force Majeure .

11.(c) Liability . Landlord shall have no liability to Tenant for inconvenience, loss of business or annoyance arising from any repair of any portion of the Demised Premises, except as otherwise specifically provided in this Lease. Landlord shall use all reasonable efforts to minimize annoyance and inconvenience to Tenant caused by any such repair activities, but Landlord shall not be required to confine repair activity to most non-business hours.

11.(d) Vacation; Survival . In the event of termination of this Lease as provided herein, then all Rent shall be apportioned and paid to the date on which Tenant’s use of the Demised Premises ceases or the date of such damage, whichever last occurs, and Tenant shall vacate the Demised Premises as soon as is reasonably possible, considering the nature of the work required in connection therewith; provided, however, that those provisions of this Lease which are intended to coyer matters of termination and the period thereafter shall survive the termination hereof.

12. Assignment and Subletting .

12.(a) Consent . Tenant shall not voluntarily or by operation of law assign, mortgage or encumber all or any part of Tenant’s interest in this Lease or in the Demised Premises without Landlord’s prior written consent, which Landlord may grant, condition or withhold in Landlord’s sole discretion. In addition, Tenant shall not sublet all or a portion of the Demised Premises without Landlord’s prior written consent, which shall not be unreasonably withheld, conditioned or delayed, it being agreed that Landlord may reasonably base a refusal to consent upon the reputation, financial condition or business of the proposed sublessee, any restrictions placed upon Landlord by any Lender of Landlord, or upon any contractual restrictions or covenants to which Landlord is bound. Landlord shall respond to Tenant’s request for consent hereunder within ten (10) days after the Tenant shall have furnished Landlord with a copy of the proposed assignment, mortgage or encumbrance documents and such other documents relating thereto that Landlord may reasonably require. Tenant shall have no right to assign this Lease, or sublet the Demised Premises, at any time that Tenant is materially in default hereunder.

12.(b) Tenant Affiliate . Notwithstanding the provisions of the above Section 12(a), Tenant may assign or sublet the Demised Premises, or any portion thereof, upon notice to Landlord, but without Landlord’s prior written consent, to any corporation or entity which controls, is controlled by or is under common control with Tenant, or to any corporation resulting from the merger or consolidation with Tenant, or to any person or entity which acquires all the assets of Tenant as a going concern of the business that is being conducted on the Demised Premises, provided that said assignee or sublessee assumes, in full, the obligations of Tenant under this Lease, and the net worth of such entity, together with that of Tenant, is equal to or greater than the net worth of Tenant prior to such merger, consolidation, or acquisition. Any such assignment or subletting shall not, in any way, affect or limit the liability of Tenant under the terms of this Lease.

12.(c) No Release of Tenant . Regardless of Landlord’s consent, no subletting or assignment shall release Tenant’s obligation or alter the primary liability of Tenant to pay the rent and to perform all other obligations to be performed by Tenant hereunder. The acceptance

 

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of Rent by Landlord from any other person shall not be deemed to be a waiver by Landlord of any provision hereof. Consent to one assignment shall not be deemed consent to any subsequent assignment. In the event of default by any assignee of Tenant or any successor of Tenant in the performance of any of the terms hereof, Landlord may proceed directly against Tenant without the necessity of exhausting remedies against said assignee or successor.

13. Alterations, Additions and Improvements .

13.(a) Non-Structural . Tenant shall have the right, without Landlord’s prior written consent, to make minor non-structural alterations, additions or improvements to the interior of the Building structure, provided the same do not materially affect the mechanical (including, without limitation, the elevator), electrical or plumbing systems of the Building; provided, however, that any such alterations, additions or improvements shall not be made if the result of such work would decrease the market value of the Demised Premises as measured immediately prior to and after the completion of such work. Any other non-structural alterations, additions, or improvements shall only be made after obtaining Landlord’s prior written consent, which shall not be unreasonably withheld, conditioned or delayed. In addition, all contractors and subcontractors performing such work shall be licensed and maintain suitable levels of insurance, Landlord and any Lender of Landlord as additional insureds. Tenant shall ensure that all necessary permits have been issued prior to the commencement of any such work.

13.(b) Structural . Tenant shall have the right to make structural alterations, additions, or improvements to the Demised Premises only with Landlord’s prior written consent, which shall not be unreasonably withheld, conditioned or delayed; provided however, that such structural alterations, additions or improvements shall not be made if the result of such work would decrease the market value of the Building as measured immediately prior to and after the completion of such work. Landlord may require that the Tenant provide plans and specifications of the proposed work prior to the Landlord granting consent. In addition, Landlord shall have the right to approve all contractors and subcontractors performing such work and require them to be licensed and to maintain suitable levels of insurance, provided that such approval shall not be unreasonably withheld, conditioned or delayed.

13.(c) Drawings . Any structural alteration, addition or improvement to the Demised Premises that Tenant shall make shall be documented with “as-built” drawings, a copy of which shall be delivered to Landlord upon the completion of such structural alteration, addition or improvement.

13.(d) Liens . Tenant shall pay, when due, all claims for labor or materials furnished or alleged to have been furnished to or for Tenant at or for use in the Demised Premises, which claims are or may be secured by any mechanics’ or materialmen’s lien against the Demised Premises or any interest therein. Landlord shall have the right to post notices of non-responsibility in or on the Demised Premises as provided by law, and shall also have the right to require Tenant to include such a provision and waiver of liens in any of its contracts which could give rise to such liens. If Tenant shall, in good faith, contest the validity of any such lien, claim or demand, then Tenant shall, at its sole cost and expense, defend itself and Landlord against the same, provided, however, that within ten (10) business days of the filing of any such lien, the Tenant shall cause such lien to be removed of record by payment, bonding, or

 

26


otherwise. Landlord may require Tenant to pay Landlord’s attorney’s fees and costs in participating in such action if Landlord shall decide it is in its best interest to do so.

13.(e) Ownership . Except as provided in Section 13(f) hereof, any alterations, additions or improvements made to the Demised Premises shall become the property of the Landlord and shall remain upon and be surrendered with the Demised Premises at the expiration of the Term. Notwithstanding the provisions of this Section 13(e), Tenant’s movable trade fixtures, furnishings and equipment, other than that which is affixed to the Demised Premises so that it cannot be removed without material damage to the Demised Premises, shall remain the property of Tenant and may be removed by Tenant subject to the provisions of Section 13(f).

13.(f) Surrender . On the last day of the Term, or on any sooner termination, as provided herein, Tenant shall surrender the Demised Premises (which shall include for purposes of this surrender provision all structural alterations performed by Tenant as provided in this Section 13) to Landlord in the same condition as at the Commencement Date or (in the case of alterations or Tenant Improvements completed after the Commencement Date) on the date of Substantial Completion of such alterations or Tenant Improvements (as defined in Section 2(b) of this Addendum), ordinary wear and tear excepted, and, at Tenant’s sole option, remove or surrender any or all of the alterations performed by Tenant as provided in this Section 13 and Tenant’s trade fixtures, furnishings and equipment. Tenant shall repair any damages to the Demised Premises occasioned by the installation or removal of any of the foregoing. Notwithstanding anything to the contrary otherwise stated in this Lease, Tenant shall leave the air lines, power panels, electrical distribution systems, lighting fixtures, space heaters, air conditioning, plumbing and fencing on the Demised Premises in good operating condition.

13.(g) Compliance with Laws; Workmanship . Any alterations, additions or improvements made to the Demised Premises shall be constructed in a good and workmanlike manner, strictly in accordance with all applicable laws, rules, regulations, orders, ordinances, building codes, and board of fire underwriters requirements.

14. Environmental Requirements . Landlord, with regard to its ownership of the Building and its responsibilities set forth in this Lease, and Tenant, with regard to its occupancy of the Demised Premises and its responsibilities set forth in this Lease, shall at all times during the Term be in compliance with any and all applicable federal, state and local laws, rules, regulations, orders, ordinances, and standards, as they may now or hereafter exist, relating in any way to hazardous or toxic substances or other environmental matters, including, without limitation, the Comprehensive Environmental Response, Compensation and Liability Act of 1980, as amended, the Superfund Amendments and Reauthorization Act, the Resource Conservation and Recovery Act, the Toxic Substances Control Act, the Federal Water Pollution Control Act (a/k/a the Clean Water Act), the Clean Air Act, and the ** Act.

15. Expansion Options .

15.(a) Fourth Floor Space . Tenant may opt to retain the 4th floor of the Building by giving written notice to Landlord on or before March 31, 1992. If Tenant exercises such option, then such space shall become part of the Demised Premises commencing upon the Commencement Date, and this lease shall be amended to reflect such fact and to adjust accordingly Tenant’s Pro Rata Share for the purpose of computing Tenant’s Pro Rata Share of Operating Expenses and Real Estate Taxes pursuant to Section 3 above. Landlord shall

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

27


construct (including demolition) tenant improvements therein in conformance with the improvements to be installed pursuant to Section 2(b) above, regarding the first and fifth floors, in accordance with a mutually agreeable schedule. If Tenant does not exercise such option on or before March 31, 1992, then the fourth floor shall be considered “expansion space” subject to Tenant’s option set forth in Section 15.2 below.

15.(b) Space Available; Exercise . In the event that any space in the Building becomes available for lease after the date hereof including space leased to Tenant in the fourth (4th) floor or the basement of the Building, pursuant to the ** Lease, Landlord shall so notify Tenant and Tenant shall have the option to lease such space, subject to any renewal rights of others existing as of the date hereof and of which Landlord has notified Tenant in writing. Tenant may exercise such option by giving written notice to Landlord at any time up to fifteen (15) days after Tenant receives written notice from Landlord that Landlord has a Prospective Tenant (as defined herein below) whereupon Landlord and Tenant shall proceed in good faith to negotiate a lease therefor within sixty (60) days after receipt of Tenant’s notice. If Landlord and Tenant cannot agree on the rent for such space within thirty (30) days after receipt of Tenant’s notice, the rent shall be the Rent Tenant is then paying pursuant to this Lease, but not greater than fair market rent as determined by a real estate broker of Tenant’s choice, reasonably approved by Landlord and for a term not longer than the remainder of the term of this Lease, but subject to Tenant’s renewal options in Section 5 above. As used in this Section 15, “Prospective Tenant” means a party (i) which has signed a non-binding letter of intent that it will lease the space or (ii) for whose use of the space there has been prepared a second (i.e., revised) space plan or (iii) which has initialed a space plan indicating its agreement to the plan for its use of the space. In the event that (i) Tenant notifies Landlord that it does not desire to lease such space, (ii) Tenant fails to notify Landlord that it desires to lease such space within the time period provided, or (iii) Landlord and Tenant are unable to agree upon terms for such a lease within the sixty- (60-) day negotiation period provided, then Landlord shall again have the right to lease such space to any third party of Landlord’s choice, subject to Tenant is continuing option to lease such space in accordance with this Section 15.2. In the event that Landlord does not execute a binding lease with the party identified to Tenant as a Prospective Tenant within 120 days of such notice to Tenant, then Tenant’s option pursuant to this Section 15 shall be renewed until fifteen (15) days after Tenant shall have received notice from Landlord of a different Prospective Tenant for such space. From time to time during the Term, at Tenant’s request and no more often than once each year, Landlord shall provide Tenant with a schedule of the lease expiration dates and renewal options of other tenants in the Building.

15.(c) Maximum Lease Terms . Landlord shall not enter into any lease of space in the Building, other than with Tenant, for a term of more than five years, including renewal and/or extension options without providing right of refusal at intervals of five years or less to Tenant.

15.(d) ** . Prior to building any building on the ** parcel, Landlord shall notify Tenant of its intention to do so and consult with Tenant at such time that Landlord has the opportunity, at Landlord’s sole option, to offer that building to Tenant or to provide for Tenant’s future potential requirements in the design of such building.

16. Parking . The area which at any particular time during the effective period of this Lease is then being provided as parking for the Building is herein called the “ ** Parking Area”. Landlord and Tenant are contemporaneously herewith entering into a Lease for a computer facility space to be annexed to the Building, called the “Data Center”, and that lease is

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

28


hereinafter called the “Data Center Lease”. The parking area provided to Tenant pursuant to the Data Center Lease shall be called the Parking Area”. Tenant currently leases space in the ** from Landlord pursuant to a lease entered into February 15, 1977, and subsequent amendments thereto, called the “ ** Lease”. Under the ** Lease, Tenant is provided at least 4 parking spaces per 1,000 rentable square feet located adjacent to the ** . Tenant agrees that commencing with the commencement of construction of the Data Center, the ratio of parking spaces in the Parking Area and the ** Parking Area to rentable floor area in the Data Center and the ** may be reduced by Landlord, subject to the following conditions:

16.(a) Minimum Parking Ratio . At no time during which this Lease is in force (including any renewal periods) shall Landlord provide to Tenant less than 2.6 parking spaces per 1,000 square feet of rentable space in the Premises. At no time during which both this Lease and the Data Center Lease are in force shall Landlord provide to Tenant less than 2.6 spaces per each 1,000 rentable square feet demised to Tenant under both this Lease and the Data Center Lease. At the commencement of both said Leases, Landlord and Tenant agree that such minimum number of spaces for the combined leases shall be 275 spaces. In addition to such spaces allocated hereunder to Tenant, Landlord shall reserve the minimum number of spaces for handicap parking required by law adjacent to the handicap access ramp to the Building, plus six spaces reserved for visitors of all tenants or the Building, located adjacent to the front entrance of the Building.

16.(b) Location . Landlord has represented that such minimum number of spaces cannot be provided entirely adjacent to the Building. Landlord shall always provide tenants of the Building and Data Center the maximum number of spaces adjacent to the Building (i.e., on the ** Parcel) as can reasonably be built as surface parking on that site (except during construction of the Data Center as set forth below). Additionally, Landlord shall develop, solely at Landlord’s expense, the maximum number of spaces for surface parking reasonably possible taking into account engineering requirements, on the parcel immediately across ** , known as the ** Parcel (“ ** Parking Area”). This parking area shall always be included in the Parking Area and the ** Parking Area until such time if ever, as Landlord constructs a parking structure on the ** parcel and provides parking spaces to Tenant therein in accordance with Section 16.3 below. Further, Landlord shall use its best efforts to obtain immediately the agreement of the tenants of the office building located on the ** Parcel to permit Tenant’s employees and invitees to park in the parking area presently serving that building, provided that Tenant and Landlord agree that such ** Parcel tenants employees and invitees may park in the ** Parking Area. If and when Landlord constructs a structured parking facility on the ** Parcel, Landlord may reallocate Tenant’s parking spaces from the ** and/or ** parcels to such structure in accordance with this Section 16.1. If parking is provided in such structured parking facility to any party or parties other than tenants of the building to be built on the ** parcel, then Tenant, at its option, may have its parking spaces reallocated from the ** and/or ** parcels to such structured parking facility. If and when parking spaces are provided to Tenant in a structured parking facility on the ** Parcel, and if such structure is situated in such a location that the convenient entry from such parking structure into the Building is the entrance that as of the date hereof constitutes the rear entrance of the Building, then Landlord shall reconstruct at Landlord’s sole expense, the rear entrance, such reconstruction

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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to be consistent in style and quality with the front entrance to the Building existing as of the date hereof, and subject to Tenant’s approval, which approval shall not be unreasonably withheld, conditioned or delayed.

16.(c) Priority Measures . If Tenant shall reasonably determine, at any time during which this Lease or the Data Center Lease is in force, that Tenant’s employees and invitees cannot find sufficient parking spaces within the Parking Area or the ** Parking Area with reasonable convenience, whether because occupancy of the surrounding buildings has increased substantially or because third parties have encroached upon the Parking and ** Parking Area or for other reasons, then upon Tenant’s request, Landlord shall reserve 162 spaces on the ** Parcel and 113 spaces on the ** Parcel (or ** Parcel) for Tenant’s exclusive use. Such spaces on both parcels shall be those most immediately adjacent to the Building without, however, displacing the spaces reserved for handicapped and visitor parking. The balance, if any, of the Parking Area or ** Parking Area shall be provided to Tenant, in common with other tenants of Landlord, on the ** and ** parcels. If Landlord shall not have obtained for Tenant parking spaces on the ** Parcel, then the spaces to be reserved for Tenant thereon shall be reserved for Tenant on the ** Parcel, provided that such reservation of spaces on the ** Parcel shall not relieve Landlord of its duty to use its best efforts to obtain such spaces for Tenant on the ** Parcel.

Alternatively, Landlord may, at its option and expense, erect and maintain a parking structure on the ** parcel and if Landlord shall have allocated parking spaces therein to Tenant, then, at Tenant’s option, reserve such spaces for Tenant’s use therein equivalent to the number which are allotted to Tenant above in this Section 16.3 on the ** and/or ** Parcels.

Any reservation of spaces for Tenant in the Parking Area and the ** Parking Area (including the ** , ** and/or ** Parcels as applicable) shall be done initially through signage erected or labeling of spaces at Landlord’s expense. In the event that Tenant reasonably determines that signage alone is not effective, then Tenant may control access through the issuance of parking stickers and other reasonable measures and Landlord shall give Tenant all reasonable assistance in enforcing such parking provisions. If such measures fail, at Tenant’s reasonable determination, at Tenant’s request, Landlord shall at Landlord’s expense isolate such areas and erect gates to the Parking Area and the ** Parking Area and permit Tenant at Tenant’s expense to control access.

16.(d) Safety and Convenience Measures . If and when Tenant is provided parking spaces on the ** Parcel, Landlord, at Landlord’s expense, shall provide and maintain a stairway from the ** Parcel parking area to grade level in a location reasonably convenient to the Building entrance, and shall provide and maintain crosswalks across ** (i) from such stairway and, (ii) upon completion of the ** Parking Area, from the ** Parcel parking area. Landlord shall also, at Landlord’s expense, provide and maintain sidewalks connecting each of the ** stairway and the ** Parcel crosswalk, to the respective parking areas, and to pedestrian entrances to the ** Parking Area. Landlord shall provide lighting on the Parking Area and ** Parking Area (including any parking areas on the ** , and ** and ** Parcels) to a standard consistent with reasonable safety and security practices, but not less than current lighting on the

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

30


** parking area. Landlord shall also post either stop signs or yield signs for the crosswalks. A vehicle entrance to the ** Parking Area shall open to ** , if possible, as well as to ** . The Safety and Convenience measures as set forth in this Section 16.4 shall be constructed by Landlord as early as reasonably possible.

16.(e) Parking During Construction . During construction, Landlord may temporarily relocate a portion of the Parking Area and ** Parking Area to the ** and/or ** parcels, provided such portion relocated is kept to a reasonable minimum, but at no time shall parking available to Tenant on the ** Parcel be less than 87 spaces. Such parking on all locations shall at all times be subject to the requirements of Section 16.4 above. Landlord and Tenant shall require that employees of their respective contractors and subcontractors not park on the ** Site except within the confined construction area.

16.(f) Emergency Power Facilities . Landlord shall permit Tenant to maintain semi-tractor trailers in the Parking Area or in the ** Parking Area for temporary storage and operation of diesel fuel and generators, located immediately adjacent to the ** on the North side, during the Term (as defined in Section 2) in the event of emergency, casualty or other event during which Tenant reasonably requires such capability, and during construction pursuant to Section II.a of the Addendum to the Data Center Lease.

16.(g) Expansion of Demised Premises . Landlord shall provide Tenant additional parking spaces pro rata in accordance with this Section 16 with respect to additional space in the ** leased from time to time by Tenant.

17. Rooftop Equipment . Tenant shall have the right, at any time during the Term, to install at its expense on the roof of the Building one (1) three- (3) meter satellite dish. In addition, Tenant shall have the right, at any time during the Term, to install on the roof at its expense such other equipment, including satellite dishes, communications antennae and security devices including lighting, as the roof can safely support, as determined by Landlord’s architect in the exercise of its reasonable professional judgment. Landlord shall assist Tenant in obtaining any governmental licenses or approvals necessary for such equipment. Tenant shall provide to Landlord, for approval by Landlord prior to commencement of such installation, detailed plans, specifications and working drawings related thereto, as well as a list of all contractors, subcontractors and others to perform any of such work. Landlord’s approval shall not be unreasonably withheld, conditioned or delayed. All contractors, subcontractors and others to perform all or any portion of such work shall be licensed and bonded in the Commonwealth of Virginia and shall be required to maintain levels of insurance customary in their trades, naming Landlord, Tenant and Landlord’s First Mortgage Lender as additional insureds. Any such installation of satellite dishes, and the use and operation thereof, shall comply with any and all federal, state and local statutes, laws, codes, regulations, ordinances and orders, now or hereafter existing, related thereto. Tenant shall indemify, defend and hold Landlord harmless from and against any and all claims, demands, liability, costs or expenses (including, without limitation, court costs and attorney’s fees), or threat thereof, which Landlord may suffer or incur as a result of the installation, use, repair, maintenance, replacement, or removal of such dishes, and, further, Tenant shall repair any damage to the roof resulting therefrom and, in the event any roof

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

31


warranty is voided or impaired as a result thereof, Tenant shall assume the obligation to repair and maintain the roof to the extent of such warranty.

18. Holding Over .

18.(a) Month-to-Month Tenancy . In the event that Tenant remains in possession of the Demised Premises, or any part thereof, after the termination of this Lease or any renewal period, such occupancy shall constitute a month-to-month tenancy only, at a monthly rental rate equal to one hundred and fifty percent (150%) of the rental rate in effect during the last month of the Term or any renewal term of the Lease immediately prior to such holdover; provided, however, that any unexercised renewal options or rights of first refusal, if any, shall be deemed terminated and be of no further force or effect during said month-to-month tenancy.

18.(b) One-Month Extension Right . Notwithstanding Section 18(a), if Tenant desires to remain in the Demised Premises beyond the expiration of the Term, or any renewal term, Tenant shall provide Landlord with a written notice at least three (3) months prior to the end of the Term, or renewal term, as applicable, requesting that the Term, or renewal term, as applicable, be extended for one (1) month. If Landlord objects to such extension, and has a prospective tenant for the Demised Premises, then Tenant shall be subject to the provisions of Section 18(a) as well as to eviction and other remedies as provided under applicable law. If either (i) Landlord consents to such extension, or (ii) Landlord does not have a prospective tenant for the Demised Premises, then Tenant shall be entitled to remain in the Demised Premises for such one- (1-) month period at the same Rent as was in effect during the last month of the Term, or renewal term, as applicable, escalated, however, as provided in Section 4 of this Addendum. The one- (1) month extension right described herein shall be a continuing one subject to the notice and space availability conditions described hereinabove.

19. Dispute Resolution .

19.(a) Resolution by Principals . If any dispute, disagreement, difference, controversy or claim shall arise between the parties concerning any provision of this Lease, or if the parties are unable to reach mutual agreement with respect to any matter described herein requiring mutual agreement (collectively, a “Controversy”), either party shall provide notice of the Controversy to the other. If the parties have not corrected or otherwise resolved the Controversy to their mutual satisfaction within five (5) business days after receipt of such notice, then either party may require the Controversy to be submitted, as the exclusive means of resolving the Controversy, to a meeting of the East Coast Operations Center Manager and General Counsel of Tenant and a general partner of Landlord (or their designated successors) and their respective representatives (collectively, the “Principals”), who shall meet within ten (10) days after either party provides notice to the other requesting such a meeting.

19.(b) Small Disputes Arbitrable . If the Controversy is not settled within five (5) days after the first day on which the Principals meet pursuant to such notice, and if the Controversy concerns a non-monetary matter or a monetary dispute involving less than Fifty Thousand Dollars ($50,000.00), then either party may cause the Controversy to be submitted to and determined by arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association in effect at the time the Controversy is submitted for arbitration and with applicable statutes, subject to the provisions of this Section 19 (and the other party hereby

 

32


consents to such submission and determination). The arbitration shall be commenced by a written demand made by one party upon the other, which written demand shall contain a statement of the Controversy and the name and address of the arbitrator appointed by the demandant. Within ten (10) days after its receipt of the written demand, the other shall give the demandant written notice of the name and address of its arbitrator. Within ten (10) days after the date of the appointment of the second arbitrator, the two arbitrators shall meet. If the two arbitrators are unable to resolve the Controversy within ten (10) days after their first meeting, they shall select a third arbitrator. Each of the three arbitrators shall have at least five (5) years’ experience in the construction or management of commercial office property, as appropriate, and shall not be employed by or under contract with either party or an affiliate of either party, nor related to any employee or contractor of either party or an affiliate of either party. The third arbitrator shall be designated as chair and shall immediately give Landlord and Tenant written notice of his or her appointment. The three arbitrators shall meet within ten (10) days after the appointment of the third arbitrator. If they are unable to resolve the question in dispute within ten (10) days after their first meeting, the third arbitrator shall select a time, date and place for a hearing and shall give Landlord and Tenant thirty (30) days’ prior written notice of it. The date for the hearing shall not be more than sixty (60) days after the date of appointment of the third arbitrator.

19.(c) Conduct of Hearing . At the hearing, Landlord and Tenant shall each be permitted to present testimony and tangible evidence and to cross-examine the other’s witnesses. The arbitrators may make additional rules for the conduct of the hearing or the preparation for it. The arbitrators shall render their written decision to Landlord and Tenant not more than thirty (30) days after the last day of the hearing.

19.(d) Remedy . The arbitrators shall have the authority to award any remedy contemplated by this Lease, without regard to whether a court would have such authority. The arbitrators shall not have the power to add to, modify, detract from or alter in any way the provisions of this Lease or any amendments or supplements to this Lease. The written decision of at least two arbitrators shall be conclusive and binding upon Landlord and Tenant for amounts less than fifty thousand dollars ($50,000.00), and judgment upon such decision may be entered in any court having jurisdiction. The arbitrators shall not have the authority to make an award of punitive, exemplary, special, indirect or consequential damages.

19.(e) Division of Costs . As part of the arbitral award, the arbitrators shall determine which party is the substantially prevailing party in any arbitration pursuant to this Section 19, and that party shall be entitled to its reasonable fees for the services of its appointees, attorneys and witnesses, as well as all other proper costs relating to the arbitration, to be paid by the other party.

19.(f) Major Monetary Disputes Arbitrable . If the Controversy is not settled within five (5) days after the first day on which the Principals meet pursuant to this Section 19, and if the Controversy concerns a monetary dispute involving Fifty Thousand Dollars ($50,000.00) or more, then if the parties so agree, they shall submit the Controversy to arbitration in accordance with Sections 19(a)-19(e); otherwise, either party is free to file an appropriate court action in any court having jurisdiction.

20. Waiver of Landlord’s Lien . Landlord waives any statutory liens, and any rights of distress, with respect to Tenant’s data and data processing programs and, shall not unreasonably

 

33


deny, condition or delay a waiver of any such lien or rights of distress upon Tenant’s personal property upon Tenant’s request therefor. This Lease does not grant a contractual lien or any other security interest to Landlord with respect to Tenant’s property.

21. Brokers . Landlord and Tenant each represent and warrant to the other that neither party has been represented by a broker in connection with this Lease, except for ** , whose commission shall be paid by Landlord in accordance with a certain outside agreement, and The Irving Group, whose commission shall be paid by Landlord in accordance with a certain outside agreement. Each party agrees to indemnify and hold the other party harmless from and against any and all losses, costs (including, without limitation, court costs and reasonable attorney’s fees), liabilities, claims or damages incurred by such other party as a result of a breach of the foregoing representations by the indemnifying party.

22. Miscellaneous .

22.(a) No Construction Against Drafter . This Lease has been prepared by Landlord and Tenant and their professional advisors. Landlord, Tenant and their separate advisors believe that this Lease is the product of all of their efforts, that it expresses their agreement, and that it should not be interpreted in favor of either landlord or Tenant or against either Landlord or Tenant merely because of their efforts in preparing it.

22.(b) Captions, Headings and Sections . Captions and headings are for convenience and reference only, and shall be of no force or effect in the interpretation or construction of this Lease. Unless otherwise expressly stated, references to Sections and Exhibits shall mean Sections and Exhibits of this Lease. The word “including” shall be construed to mean “including without limitation” except where otherwise expressly stated.

22.(c) Severability . The invalidity or unenforceability of any provision of this Lease, as determined by a court of competent jurisdiction, shall in no way affect the validity or enforceability of any other provision of this Lease.

22.(d) Interest . Any amount payable from either party to the other which is not paid when due shall bear interest from the date such amount is overdue until actually paid at the rate of interest equal to two percent (2%) over the rate announced from time to time by Crestar Bank as its prime rate or if Crestar Bank ceases to exist and has no successor, then Citibank N.A. Payment of such interest shall not excuse or cure any default nor be deemed a waiver of such default.

22.(e) Cumulative Remedies . No remedy or election hereunder shall be deemed exclusive but shall, wherever possible, be cumulative with all other remedies at law or in equity.

22.(f) Recordation . Neither this Lease nor any memorandum hereof shall be recorded among the land records of ** , Virginia, without the prior written consent of Landlord. Landlord, however, agrees that it will consent to the recordation of a memorandum hereof, provided that (i) the memorandum contains no economic terms, (ii) the Mortgagee (as defined in Section 7) does not object, (iii) such recordation is at Tenant’s sole cost and expense, and (iv) such recordation is released, immediately after the end of the Term, also at Tenant’s sole cost and expense, it being also agreed that Landlord shall have the right to execute such a release on behalf of Tenant, as Tenant’s irrevocable attorney-in-fact if Tenant fails to do so.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

34


22.(g) Attorney’s Fees . If either party brings an action to enforce the terms hereof or declare rights hereunder, the substantially prevailing party in any such action, on trial or appeal, shall be entitled to its reasonable attorney’s fees and court costs to be paid by the other party.

22.(h) Authority . Each individual executing this Lease on behalf of an entity represents and warrants that he or she is duly authorized to execute and deliver this Lease on behalf of said entity.

WITNESS the following signatures and seals:

 

LANDLORD:     TENANT:
** , A Virginia Limited Partnership     VISA U.S.A. INC.
By:    **    
   General Partner      
By   

/s/ **

    By  

/s/ Michael Massey

Name    **     Name   Michael Massey
Title    President     Title   Senior Vice President
Date    April 30, 1991     Date   April 11, 1991
By   

/s/ **

     
   **      
   General Partner      
Date    April 30, 1991      

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

35


EXHIBIT “A”

**

Page 1 of 4

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

36


EXHIBIT “A”

**

Page 2 of 4

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

37


EXHIBIT “A”

**

Page 3 of 4

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

38


EXHIBIT “A”

**

Page 4 of 4

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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EXHIBIT B

SPECIFICATIONS FOR TENANT IMPROVEMENTS

All of the below described work will be performed by the Landlord at Landlord’s expense, unless noted otherwise.

(1) Non-demising interior partitions (Type “A”) shall extend from floor to underside of finished ceiling (minimum 9’0”) and shall be constructed of 1/2” gyp board over 2-1/2” metal studs spaced at 24” o.c. Building standard, 4” vinyl wall base shall be provided on both sides of the partition. The Allowance quantity shall be per Exhibit C (“Plan”). Non-demising interior partitions are not full height (Type “B”), i.e., do not extend from floor to finished ceiling and shall have all surfaces finished with gyp board to the same finish as Type “A” partitions. Type “B” partitions may be used in lieu of Type “A” partitions. Type “B” partitions may be used in lieu of Type “A” partitions per plan. Demising partitions (Type “C”) are to be constructed between tenants or between Tenant and any public space such as corridors, elevator lobbies, etc. These partitions shall be constructed according to local codes and other legislated requirements but shall be at least constructed floor to ceiling. Full-height glass partitions (Type “D”) with aluminum mullions and muntins and glazing are to be constructed as interior walls of all private offices and conference rooms as required by code. Any other types of partitions within the Tenant space will be at the cost of Tenant. Landlord shall provide any closure required between a partition and a window mullion to ensure a complete structured and acoustical separation between rooms. Landlord will provide a completed, finished closure, built to the approved detail as needed per Plan.

(2) Ceiling is to be office project standard, 2’x2’ lay-in ceiling tile with random, fissured pattern. Tiles shall be furnished and installed by Landlord. Ceiling shall be “T” grid system by Donn, Chicago Metallic or other equivalent manufacturer. Landlord shall submit sample or submittal for Tenant’s approval.

(3) 28-ounce carpet shall be furnished and installed with a direct glue-down installation method in all Tenant spaces. 1/8” commercial-quality, solid-color vinyl composition tile shall be furnished and installed in Tenant coffee pantry areas, storage spaces, and related areas. All concrete floors that do not receive another finish will be sealed with a product approved by the Tenant to provide a non-porous, maintainable surface at Landlord’s expense. The costs of correcting any slab deficiencies required for the installation of any flooring product will be Landlord’s. Landlord shall submit finish samples for Tenant’s selection and/or approval.

(4) One pair of 3’ x 7’ solid core, wood veneer, stain-grade, double-suite entry doors and welded-steel jamb assembly are to be provided by Landlord from each passenger elevator lobby into Tenant space. Doors and jambs will exhibit an appropriate U.L. label for fire resistance as required by local codes. Interior doors snail be 3’ x 7’ solid core, with a wood veneer finish and aluminum jamb. Each Tenant entry door will be supplied with a project-standard, lever-type lockset and automatic closer. Each interior Tenant door will be supplied with a project-standard, lever-type passage set. The Tenant will pay for upgrading passage sets to locksets on closets and offices within Tenant space only. The Landlord will provide locksets on utility or mechanical spaces that may by accessible only from within the Tenant space. The

 

40


Landlord will provide Tenant with a keying schedule and keys as needed for all doors in the project that will be used by the Tenant. The Tenant will be provided with a copy of the keying schedule prior to occupying the space and will maintain the schedule until he vacates the premises.

(5) 2’ x 4’ project standard deep cell parabolume florescent lighting fixtures are to be furnished and installed by Landlord. All fixtures will be wired and switched according to the construction documents. Landlord shall submit sample or submittal for Tenant’s approval.

(6) 120-volt duplex wall receptacle and telephone and data receptacles with pull strings at height above finished floor specified by the Tenant are to be provided per the plan. Tenant will provide fire-rated cable. All utility closets in the project, including those accessible only from Tenant space, will be provided with one (1) project-standard, duplex-wall electrical receptacle by the Landlord.

(7) Two coats, one color, of eggshell finish latex paint shall be provided on all interior partitions that do not receive wall covering. Commercial vinyl wall covering equivalent in quality to vinyl wall covering installed on the 2nd floor shall be provided on all office, conference room, meeting room, coffee pantry, corridor walls (all areas except storage rooms), in one pattern. Vinyl base is to be installed over the vinyl wall covering. Executive area (i.e., offices, corridors and conference room walls on the 6th floor) shall receive high-grade vinyl wall coverings equivalent in quality to that now installed in the executive area of the 6th floor. Landlord shall submit finish samples for Tenant’s selection and/or approval.

(8) Landlord shall provide project-standard, horizontal 1” aluminum blinds for all exterior windows in project-standard color. Necessary modifications to blinds to accommodate Tenant partitions or closure assemblies will be at the Landlord’s expense.

(9) Landlord shall provide a balanced project-standard heating, cooling and ventilating system with necessary controls adequate for normal office use. Plan to be submitted for Tenant’s reasonable approval. System is to be a constant volume type for interior zones with fan coils serving the perimeter zones as is currently serving the second floor space occupied by Tenant. Any excess capacity, changes to the base project design or special HVAC equipment other than supplemental exhaust fan in conference areas, such as self-contained air-conditioning units, shall be provided at the Tenant’s expense subject to the Landlord’s approval.

(10) Design/Engineering Services fees shall be provided as required by Landlord for items which it is providing.

(11) Landlord shall provide building standard exit lights as required.

(12) Landlord shall provide project-standard fire extinguishers, fire pull stations, fire hoses, speakers, heal/smoke detectors and all other safety systems (including sprinkler systems) required by code.

 

41


(13) Landlord will provide the Tenant’s name and the suite number using project-standard characters and sign format on each suite entry door and on the building directory.

(14) Finished building core including elevators, stairwells, bathrooms (complete in all respects), electrical/mechanical closets, public-area life safety and fire equipment, elevator call buttons, and all public areas, walls and floors, including finishes, shall be provided by Landlord. Public-area demising walls shall include code-required walls to separate the minimum public corridor (i.e., exit corridor to connect elevator lobby to fire stairwells) from the office area.

General Notes :

1. The use of above project-standard materials for any work letter assembly or item will not be permitted without written notice to the Tenant that includes the additional cost of the proposed use to the Tenant (if any).

2. High-voltage (480-277v) panels and low-voltage (208-115v) panels in electrical closet are to be provided by Landlord in accordance with building standards.

 

-42-


AMENDED AND RESTATED ASSIGNMENT OF LEASES AND RENTS

(Existing Assignments - Existing Collateral)

THIS AMENDED AND RESTATED ASSIGNMENT OF LEASES AND RENTS is entered into as of this 15th day of July, 1992 by and between ** , A Virginia Limited Partnership organized and existing under the laws of the Commonwealth of Virginia, formerly known as ** , a limited partnership organized and existing under the laws of the Commonwealth of Virginia, hereinafter referred to as the “Assignor”; to and for the benefit of THE PRUDENTIAL INSURANCE COMPANY OF AMERICA , a corporation organized and existing under the laws of the State of New Jersey, hereinafter referred to as the “Assignee”.

RECITALS

WHEREAS, the Assignee is the owner and holder of a certain Note Secured by Deed of Trust dated December 17, 1986 made by the Assignor to the order of the Assignee in the original principal amount of ONE HUNDRED TWENTY-FIVE MILLION and * * * NO/100 DOLLARS ($125,000,000.00), which Note, as modified, amended and restated to be in the amount of ONE HUNDRED FIFTEEN MILLION and * * * NO/100 DOLLARS ($115,000,000.00) following a principal curtailment by Assignor pursuant to the terms of a certain Modification Agreement and Allonge - Deed of Trust Note dated of even date herewith, is hereinafter sometimes referred to as the “Note”; and

WHEREAS, the Note is secured by a certain Deed of Trust from the Assignor to ** and ** , Trustee dated December 17, 1986 and recorded December 17, 1986 in ** among the Land Records for ** , Virginia; and

WHEREAS, in connection with the modification, amendment and restatement of the Note, the parties have executed and delivered an Amended and Restated Deed of Trust (Existing Deed of Trust - Existing Collateral) dated of even date herewith, which is sometimes hereinafter referred to as the “Deed of Trust”; and

WHEREAS, the Note is further secured by (i) a certain Assignment of Lease dated December 17, 1986 and recorded December 17, 1986 in ** among the Land Records for ** Virginia, and by (ii) a certain Conditional Assignment of Rents dated December 17, 1986 and recorded December 17, 1986 in ** among the Land Records for ** , Virginia, and by (iii) a certain Assignment of Leases and Rents dated as of July 1, 1992 and recorded July 28, 1992 in ** among the Land Records for ** , Virginia, which Assignments are hereinafter sometimes referred to as the “Assignments”; and

WHEREAS, in connection with the modification, amendment and restatement of the Note, the parties hereto desire to consolidate the Assignments into one instrument,

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


which is sometimes hereinafter referred to as the “Consolidated Assignment of Leases and Rents” or the “Assignment of Leases and Rents”, and the parties then desire to amend, modify, and restate the Consolidated Assignment of Leases and Rents.

NOW, THEREFORE, in consideration of the premises and of the sum of TEN and * * * NO/100 DOLLARS ($10.00) in hand paid by each of the parties hereto from the other, receipt of which is hereby acknowledged, and in consideration of the mutual covenants and undertakings hereinafter set forth, the parties hereto, for themselves and their respective assigns, hereby covenant and agree as follows:

 

I. The Assignments are hereby consolidated with each other to form one instrument which is hereby amended, modified, and restated to read in its entirety as follows:

ASSIGNMENT OF LEASES AND RENTS

THIS ASSIGNMENT is made by and from ** . A Virginia Limited Partnership organized and existing under the laws of the Commonwealth of Virginia, formerly ** , a limited partnership organized and existing under the laws of the Commonwealth of Virginia and having its principal place of business at ** (“Assignor”), to and for the benefit of THE PRUDENTIAL INSURANCE COMPANY OF AMERICA , a New Jersey corporation, having an office and place of business at 1100 15th Street, N.W., Suite 400, Washington, D.C. 20005 (“Assignee”).

RECITALS:

1. Assignor is the owner of certain real property located in ** , Virginia, more particularly described in “EXHIBIT A” attached hereto and by this reference incorporated herein, which real property, less and except such portions thereof

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

2


as may be released from the lien hereof from time to time, is sometimes hereinafter referred to as the “Property.”

2. Assignor has executed and delivered to Assignee a Modification Agreement and Allonge - Deed of Trust Note, which amends and restates a certain Note Secured by Deed of Trust dated December 17, 1986 (as modified, the “Note”), which Note is in the principal amount of $115,000,000.00, and an Amended and Restated Deed of Trust (Existing Deed of Trust - Existing Collateral) (“Security Instrument”) of even date and recorded contemporaneously herewith, securing the obligations of Assignor under the Note and the Security Instrument (“Obligations”).

3. Assignor desires to transfer and assign to Assignee all of its right, title and interest in, to and under the leases described in “EXHIBIT B” attached hereto and by this reference incorporated herein, and any and all other leases, subleases, lettings and licenses of or affecting the Property that have been or may hereafter be entered into (collectively, “Leases”) and (a) all amendments, extensions, modifications, replacements or renewals thereof, (b) the rents, income and profits due, or to become due thereunder (the “Rents”), and (c) the right to enforce, whether at law or in equity or by any other means, all provisions thereof, including, without limitation, any guarantees of the obligations owed Assignor thereunder.

NOW THEREFORE, for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, with intent to be legally bound hereby, and as an inducement for the making and extension of the loan evidenced by the Note and secured by the Security Instrument, Assignor hereby grants Assignee its interest in, and transfers, sets over and assigns to Assignee all right, title and interest of Assignor in, to

 

3


and under (a) the Leases and all amendments, extensions, modifications, replacements or renewals thereof, and (b) the Rents. This Assignment is intended to be and is an absolute present assignment from Assignor to Assignee and not the mere passage of a security interest or the provision of additional collateral security to Assignor; provided , however , that Assignor shall have a license to collect, retain, use and enjoy, except as hereinafter provided, the Rents accruing by virtue of the “Leases as they respectively become due (“License”), but not in advance of their due date, and to enforce the agreements of the Leases so long as there is no default or breach by Assignor under any of the terms, covenants or provisions of the Obligations, the Note, the Security Instrument or this Assignment; and provided further that upon payment in full of the Obligations, this Assignment shall be released and discharged in accordance with Paragraph 3 hereof.

Assignor further covenants and agrees as follows:

1. Assignee as Creditor of Lessee . Assignee, and not Assignor, shall be the creditor of the lessee under any Lease (“Lessee”) in respect of assignments for the benefit of creditors and bankruptcy, reorganization, insolvency, dissolution or receivership proceedings affecting any such Lessee. Assignee, however, shall not be the party obligated to make timely filings of claims in such proceedings or to otherwise pursue creditor’s rights therein, and at the option of the Assignee, all such claims and filings shall be made by Assignor under the License granted by Assignee hereunder. Assignee shall have the option once the License has been revoked to apply any monies received by it as such creditor to the reduction of the principal of, if any, or interest on the Obligations, or as otherwise permitted by this Agreement or the Security Instrument.

 

4


2. Default Remedies of Assignee . If Assignor defaults on the Obligations, the Security Instrument or this Assignment, and until such default shall have been fully cured, the License of Assignor to collect rents, income and profits shall cease and terminate upon written notice to Assignor. In furtherance thereof, Assignee shall be authorized, but under no obligation, to collect the rents, income and profits arising from the Leases, and (if such default is not cured within any applicable cure period; i.e., if an Event of Default shall have occurred) to enforce performance of any other terms of the Leases including, but not limited to, Assignor’s rights to fix or modify rents, sue for possession of the leased premises, relent all or part of the leased premises, and collect all rents, income and profits under such new leases. Assignor shall also pay to Assignee, (i) promptly upon any such default all rent prepayments collected prior to the due date therefore and security or other deposits paid to Assignor pursuant to any Lease assigned hereunder and (ii) promptly upon any default (if such default is not cured within any applicable cure period; i.e., if an Event of Default shall have occurred) all charges for services or facilities or for escalation which have theretofore been paid pursuant to any such Lease to the extent allocable to any period from and after such default. Assignee will, after payment of all proper costs, charges and any damages including, without limitation, those payable pursuant to paragraph 6 hereof, apply the net amount of such rents, income and profits to the sums then due to Assignee under the Obligations. Assignee shall have sole discretion as to the manner in which such net income is applied, the reasonableness of the costs to which it is applied, and the items that will be credited thereby.

 

5


3. Termination of Assignment . When Assignor pays Assignee for the full amount of the indebtedness secured by the Security Instrument and this Assignment, and such payment is evidenced by a recorded satisfaction or release of the Security Instrument, this Assignment shall terminate and become void.

4. Notice to Lessee of Assignor’s Default . Assignor hereby irrevocably authorizes each Lessee, upon demand and notice from Assignee of Assignor’s default under the Obligations, the Security Instrument or this Assignment, to pay all rents, income and profits under the Leases to Assignee. Each Lessee shall have the right to rely upon any such notices of Assignee that Lessee shall pay all rents, income and profits to Assignee, without any obligation to inquire as to the actual existence of the default, notwithstanding any claim of Assignor to the contrary. Assignor shall have no claim against any Lessee for any rents paid by Lessee to Assignee. Upon the curing of all defaults caused by Assignor under the Obligations, the Security Instrument or this Assignment, Assignee shall give each Lessee written notice of such cure and, thereafter, until, further notice from Assignee, the Lessees shall pay the rents, incomes and profits to Assignor.

5. Assignment of Defaulting Assignor’s Interest in Lease . If an Event of Default shall have occurred under the Security Instrument or this Assignment, Assignee shall then have the right to assign Assignor’s right, title and interest in and to the Leases to any person acquiring title to the Property through foreclosure or otherwise. Such assignee shall not be liable to account to Assignor for the rents, income, and profits thereafter accruing.

 

6


6. Indemnification of Assignee . Assignor hereby agrees to indemnify and hold Assignee harmless from any and all claims, liability, loss or damage that Assignee may incur under the Leases or by reason of this Assignment; provided, however, that such indemnification shall not apply to damages which result directly from the willful misconduct or gross negligence of Assignee. Nothing in this paragraph shall be construed to bind Assignee to the performance of any Lease provisions, or to otherwise impose any liability upon Assignee including, without limitation, any liability under covenants of quiet enjoyment in the Leases in the event that any Lessee shall have been joined as party defendant in any action to foreclose the Security Instrument and shall have been barred thereby of all right, title, interest, and equity of redemption in the premises. This Assignment imposes no liability upon Assignee for the operation and maintenance of the premises or for carrying out the terms of any Lease (except as may be herein provided) before Assignee has entered and taken possession of the premises following an Event of Default. Any loss or liability incurred by Assignee, by reason of actual entry and taking possession under any Lease or this Assignment or in the defense of any claims shall, at Assignee’s request, be reimbursed by Assignor. Such reimbursement shall include interest at the rate (including, without limitation, any applicable Default Rate) set forth in Note, costs, expenses and reasonable attorneys’ fees. Assignee may, upon entry and taking of possession, collect the rents, income and profits and apply them to reimbursement for any such loss or liability.

7. Assignor’s Possession After Event of Default . If, following an Event of Default under the Security Instrument, Assignor occupies any portion of the Property as a tenant and is not required to surrender such possession hereunder, Assignor shall pay

 

7


monthly in advance to Assignee, on Assignee’s entry into possession, or to any receiver appointed to collect the Rents, the fair and reasonable value for the use and occupancy of the Property or such part thereof as may be in possession of Assignor. Upon default in any such payment, Assignor shall forthwith vacate and surrender such possession to Assignee or such receiver and, in default thereof, Assignor may be evicted by summary or any other available proceedings or actions.

8. Quality of Assignor’s Title to Lease . Assignor represents itself to be the absolute owner of the Leases, with absolute right and title to assign the Leases and the rents, income and profits due or to become due thereunder. Assignor further represents that the Leases are valid and in full force and effect and have not been modified, amended or terminated, or any of the terms and conditions thereof waived, except as stated herein or otherwise disclosed in writing to Assignee; that there are no outstanding assignments or pledges thereof or of the rents, income and profits due or to become due thereunder to anyone other than Assignee; that there are no existing defaults or any state of facts which, with notice or lapse of time, or both, would constitute a default under the provisions thereof on the part of either party, except with respect to the ** or as otherwise provided in the rent roll furnished by Assignor to Assignee (but such representation and warranty is made as to the best of the Assignor’s knowledge, information and belief as to defaults of any tenant); that, to the best of its knowledge, no Lessee has any defense, set-off or counterclaim against Assignor, except as may be expressly permitted by the Lease; that, to best of its knowledge, each Lessee is in possession and paying rent and other charges under its Lease, except as may be expressly permitted by the Lease; and that no rents, income or profits payable thereunder are

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

8


currently subject to or of any anticipation, discount, release, waiver, compromise or other discharge, except as may be expressly permitted by the Lease or as otherwise disclosed in writing to the Assignee.

9. Permitted Lease Terminations and Amendments . Reference is made to Paragraph 20 of the Security Instrument for the rights of the Assignor to modify or terminate Leases without the prior written consent of the Assignee. In the event that any provision of this Assignment requires the consent of the Assignee, then the same procedure outlined in Paragraph 20 of the Security Instrument shall be utilized hereunder.

10. Delivery of Necessary Instruments to Assignee . Assignor shall execute and deliver to Assignee, and hereby irrevocably appoints Assignee, its successors and assigns as its attorney-in-fact to execute and deliver during the term of this Assignment, all further instruments as Assignee may deem necessary to make this Assignment and any further assignment effective. Assignor shall, upon demand, pay to Assignee, or reimburse Assignee for the payment of, any and all costs and expenses (including reasonable attorneys’ fees) incurred in connection with the preparation and recording of such instruments.

11. Transfer of Title to Lessee; Cancellation of Lease . Each Lease shall remain in full force and effect, notwithstanding any merger of Assignor’s and Lessee’s interest thereunder. In the event that any Lease permits cancellation thereof on payment of consideration and said privilege of cancellation is exercised, the payments made or to be made by reason thereof are hereby assigned to Assignee to be applied, at the election of Assignee, to reduce the amount of the principal of the Obligations (without the

 

9


imposition of a prepayment penalty) in the inverse order of maturity or to be held in trust by Assignee in interest bearing accounts as further security for the payment of the principal and interest required to be paid by the Obligations.

12. Assignments of Leases . Assignor shall not consent to any Lease assignment or subletting under any Lease covering space within the Property (except in the ordinary course of business in connection with leases of apartments in the ** ) if such consent of the Assignor as landlord is required by the terms of the Lease, nor agree to a subordination of any Lease to any mortgage or other encumbrance now or hereafter affecting the premises without Assignee’s prior written consent.

13. Assignor to Ensure Continued Performance Under Leases . Assignor shall not execute any other assignment or pledge of the Leases, of any interest therein, or of any rents payable thereunder. Assignor shall perform all of its covenants as Lessor under the Leases. Assignor shall not consent, without the Assignee’s written consent, to any withholding of rent payments by any lessee (a “Lessee”) under any Lease covering space within the Property (except in the ordinary course of business in connection with leases of apartments in the ** ). Assignor shall promptly deliver to Assignee copies of any and all notices of default Assignor has sent to any Lessee, except for notices sent to tenants of apartments in the ** . Assignor shall, upon Assignee’s request and at Assignor’s expense, enforce all Leases covering space within the Property (except in the ordinary course of business in connection with leases of apartments in the ** ) and all remedies available to Assignor thereunder upon any Lessee’s default. Assignor shall deliver to Assignee copies of all papers served in connection with any enforcement proceedings under any Lease (except

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

10


for leases of apartments in the ** ) and shall, if requested by Assignee, consult with Assignee, its agents and attorneys with respect to the conduct thereof; provided that Assignor shall not enter into any settlement of any such proceeding under any Lease covering space within the Property (except for leases of apartments in the ** ) without Assignee’s prior written consent.

14. Changes in Obligation Terms . Notwithstanding any variation of the terms of the Obligations and/or the Security Instrument, including any increase or decrease in the principal amount thereof or in the rate of interest payable thereunder or any extension of time for payment thereof or the release of any part of the Property subject to the Security Instrument, the Leases (other than those in connection with released portions of the Property) and the benefits hereby assigned shall continue in favor of Assignee in accordance with the terms of this Assignment.

15. Additions to and Replacement of Obligations . Assignee may take security in addition to the security already given to or for the benefit of Assignee for the payments of the principal, premium and interest required to be paid in or by the Obligations or release such other security, and may release any party primarily or secondarily liable on the Obligations, may grant or make extensions, renewals, modifications or indulgences with respect to the Obligations or the Security Instrument and replacements thereof, which replacements of the Obligations or the Security Instrument may be on the same terms as, or on terms different from, the present terms of the Obligations or the Security Instrument, and may apply any other security thereof held by it to the satisfaction of the Obligations, without prejudice to any of its rights hereunder.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

11


16. Permitted Leases . Reference is made to Paragraph 20 of the Security Instrument for the rights of the Assignor to enter into Leases without the prior written consent of Assignee. In the event that any provision of this Assignment requires the consent of the Assignee, then the same procedure outlined in Paragraph 20 of the Security Instrument shall be utilized hereunder.

17. Exercise of Assignee’s Rights . Assignee’s failure to avail itself of any of its rights under this Assignment for any period of time, or at any time or times, shall not constitute a waiver thereof. Assignee’s rights and remedies hereunder are cumulative, and not in lieu of, but in addition to, any other rights and remedies Assignee has under the Obligations and the Security Instrument. Assignee’s rights and remedies hereunder may be exercised as often as Assignee deems expedient.

18. Cumulative Rights and Remedies . The rights and remedies of Assignee under this Assignment are cumulative and are not in lieu of, but are in addition to, any other rights or remedies which Assignee shall have under the Note, the Security Instrument or any other instrument constituting security for the Obligations, or at law or in equity.

19. Severability . If any term of this Assignment, or the application hereof to any person or set of circumstances, shall to any extent be invalid or unenforceable, the remainder of this Assignment, or the application of such provision or part thereof to

persons or circumstances other than those as to which it is invalid or unenforceable, shall

 

12


not be affected thereby, and each term of this Assignment shall be valid and enforceable to the fullest extent consistent with applicable law.

20. Captions . The captions or headings at the beginning of each paragraph hereof are for the convenience of the parties only and are not part’ of this Assignment.

21. Counterparts . This Assignment may be executed in two or more counterparts, each of which shall be deemed and original, and all of which shall be construed together and shall constitute one instrument. It shall not be necessary in making proof of this Assignment to produce or account for more than one such counter-part.

22. Notices . All notices to be given hereunder shall be in writing, addressed as follows to the person entitled to receive the same:

 

(a)    If to Assignor:
   **
  

** , Virginia **

Attention: **

   With a copy to:
   **
   ** , Virginia **
  

Attention: **

General Counsel

   With a copy to:
   **
   Attention: **

 

(b)    If to Assignee:

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

13


   THE PRUDENTIAL INSURANCE COMPANY OF AMERICA
  

1100 15th Street, N.W., Suite 400

Washington, D.C. 20005

Attention: Regional Vice President, Mortgage Capital

   With a copy to:
   THE PRUDENTIAL INSURANCE COMPANY OF AMERICA
  

1100 15th Street, N.W., Suite 400

Washington, D.C. 20005

Attention: Regional Counsel

   With a copy to:
   Miles & Stockbridge
   1450 G Street, N.W.
  

Suite 445

Washington, D.C. 20005

Attention: Olav B. Kollevoll, Jr., Esquire

Unless otherwise provided herein, any Notice shall be deemed to have been received (a) upon delivery thereof if delivered by personal delivery, (b) upon the next business day after timely and proper deposit with an overnight air courier with request for next day service, or (c) upon actual receipt, if delivered by U.S. certified or registered mail, postage prepaid, return receipt requested. Any person shall have the right to specify, from time to time, as its address or addresses for purposes of this Assignment, any other address or addresses upon giving three (3) days’ notice thereof to each other person then entitled to receive notices or other instruments hereunder.

23. Amendment, Modification or Cancellation of Assignment . No amendment, modification or cancellation of this Assignment or any part hereof shall be enforceable unless in writing and signed by the party against whom it is to be enforced.

 

14


24. Governing Law . This Agreement shall be governed by the laws of the Commonwealth of Virginia. The Assignor submits to the jurisdiction of any state or federal court sitting in the Commonwealth of Virginia over any suit, action or proceeding arising out of or relating to this Agreement.

IN WITNESS WHEREOF, Assignor has duly executed this Assignment the date first above written.

 

II. Nothing herein shall in any way be construed to impair the Note as evidence of an aggregate principal indebtedness of the Assignor to the order of the Assignee in the aggregate principal sum of ONE HUNDRED FIFTEEN MILLION and *** NO/100 DOLLARS ($115,000,000.00), and nothing herein shall in any way be construed to impair the Assignments or the lien or priority thereof.

 

III. The parties to this Agreement do not intend that this Agreement be construed as a novation of either of the Note or the Assignments.

 

IV. The Assignor represents and warrants that there are no defenses or setoffs with respect to the Note or the Assignments or with respect to the indebtedness evidenced or secured thereby.

 

V. The Assignor represents and warrants that each and every of the provisions of the Note are in full force and effect and are lawful and binding obligations of the Assignor and enforceable in accordance with the terms thereof.

 

VI. The Assignor further represents and warrants that each and every of the provisions of the Assignments are in full force and effect and are lawful and binding obligations of the Assignor as therein provided for and enforceable in accordance with the terms of the Assignments, as hereby amended and restated.

 

VII. The parties hereto ratify and confirm in each and every provisions of the Assignments, as amended, modified and restated hereby.

 

VIII. This Agreement and the Assignments herein amended and restated are subject to the same limitations on liability set forth in Paragraph 33 of the amended and restated Deed of Trust.

 

15


** , A Virginia Limited Partnership
By:  

**

  General Partner
By:  

/s/ **

 

(SEAL)

**

President

THE PRUDENTIAL INSURANCE COMPANY OF AMERICA
By:  

/s/ Edward G. Fuchs

 

(SEAL)

Vice President

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

16


State of Virginia) 
                                ) SS:
County of ** :)

I, /s/ Deborah Aynn Ringler, a Notary Public in and for the jurisdiction aforesaid, do hereby certify that ** , who is the ** of ** , a General Partner of ** , A Virginia Limited Partnership, Grantor in the foregoing instrument, personally appeared before me in said jurisdiction, and being personally well known to me, acknowledged said instrument to be the act and deed of said limited partnership and that he delivered the same as such for the purposes therein contained.

Witness my hand and official seal this 31st day of December, 1992.

Deborah Aynn Ringler

Notary Public

 

My Commission Expires: 8/31/94   
   )
                                **) SS:   
   )

I HEREBY CERTIFY that on this 28th day of December, 1992, before me, the subscriber, a Notary Public in and for the jurisdiction aforesaid, personally appeared in said jurisdiction Edward A. Fuchs,.personally well known to me (or satisfactorily proven) to be the Vice President of THE PRUDENTIAL INSURANCE COMPANY OF AMERICA, and the person who executed the foregoing instrument; and acknowledged that, having authority so to do, she/he executed the foregoing instrument as the act and deed of said corporation for the purposes therein contained, and delivered the same as such.

Witness my hand and Notarial Seal the year and day first above written.

 

Notary Public

My Commission Expires: October 14, 1996

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

17


EXHIBIT A

(Existing)

DESCRIPTION OF THE WESTERN PORTION OF **

- ** -

** , VIRGINIA

BEGINNING at a point in the western right-of-way of ** , width 80 feet, and the southeastern corner of ** .

THENCE with the said ** the following courses and distances: 271.97 feet along the arc of a circle curving to the left having a radius of 940.00 feet, a delta of 16°34’40”, and a chord bearing and distance of S69°00’07”E 271.03 feet to a point; S77°17’29”E 76.01 feet to a point; 112.62 feet along the arc of a circle curving to the right having a radius of 820.00 feet, a delta of 07°52’08”, and a chord bearing and distance of S73°21’25”E 112.53 feet to a point; 70.25 feet along the arc of a circle curving to the right having a radius of 1,740.00 feet, a delta of 02°18’48”, and a chord bearing and distance of S70°34’45”E 70.25 feet to a point; 210.54 feet along the arc of a circle curving to the right having a radius of 452.97 feet, a delta of 26°37’53”, and a chord bearing and distance of S58°25.12”E 208.65 feet to a point, said point being the northeastern corner of ** .

THENCE departing ** and running with the northern line of ** S52°15’11”W 414.50 feet to a point; N37°44’49”W 60.00 feet to a point; S52°15’11”W 408.39 feet to a point, said point being in the eastern line of ** .

THENCE with ** N26°47’50”W 288.89 feet to a point, said point being the southwestern corner of the aforementioned ** .

THENCE with the southern line of ** N16°12’11”E 496.88 feet to the point of BEGINNING AND CONTAINING 7.1191 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

30-3-28-5

1187C1AP.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 1 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF

- ** -

** , VIRGINIA

BEGINNING at a point in of the western right-of-way of ** , width 80 feet, said point being the southeastern corner of ** .

THENCE with the said ** feet along the arc of a circle curving to the right having a radius of 452.97 feet, a delta of 03°47’06”, and a chord bearing and distance of S43°12’42”E 29.92 feet to a point; S41°19’09”E 362.68 feet to a point; 52.16 feet along the arc of a circle curving to the right having a radius of 750.00 feet, a delta of 03°59’05”, and a chord bearing and distance of S39°19’37”E 52.15 feet to a point; 40.44 feet along the arc of a circle curving to the right having a radius of 25.00 feet, a delta of 92°41’10”, and a chord bearing and distance of S09°00’31”W 36.17 feet to a point, said point being in the northern right-of-way of ** , width 50 feet.

THENCE departing ** and running with the said northern right-of-way of ** S55°21’06”W 79.64 feet to a point; 468.18 feet along the arc of a circle curving to the left having a radius of 1,825.00 feet, a delta of 14°41’55”, and a chord bearing and distance of S48°00’08”W 466.90 feet to a point; S40°39’11”W 91.57 feet to a point; 24.73 feet along the arc of a circle curving to the left having a radius of 125.00 feet, a delta of 11°20’10”, and a chord bearing and distance of S34°59’08”W 24.69 feet to a point, said point being the southeastern corner of ** .

THENCE departing ** and running with the eastern line of ** and continuing with ** N59°10’05”W 53.71 feet to a point; N56°02’49”W 500.00 feet to a point, said point being the southwestern corner of the aforementioned ** .

THENCE with the southern line of the said ** N52°15’11”E 834.50 feet to the point of BEGINNING AND CONTAINING 8.4586 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

30-3-28-6

1187C2AP.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 2 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF THE EASTERN PORTION OF **

- ** -

** , VIRGINIA

BEGINNING at a point in the eastern right-of-way of ** , width 80 feet, said point being the northwestern corner of the land of ** .

THENCE with the said eastern right-of-way of ** 258.05 feet along the arc of a circle curving to the left having a radius of 532.97 feet, a delta of 27°44’26”, and a chord bearing and distance of N57°51’56”W 255.53 feet to a point; 67.02 feet along the arc of a circle curving to the left having a radius of 1,660.00 feet, a delta of 02°18’48”, and a chord bearing and distance of N70°34’45”W 67.02 feet to a point; 123.61 feet along the arc of a circle curving to the left having a radius of 900.00 feet, a delta of 07°52’08”, and a chord bearing and distance of N73°21’25”W 123.51 feet to a point; N77°17’29”W 76.01 feet to a point; 146.49 feet along the arc of a circle curving to the right having a radius of 860.00 feet, a delta of 09°45’36”, and a chord bearing and distance of N72°24’41”W 146.32 feet to a point; 61.23 feet along the arc of a circle curving to the right having a radius of 25.00 feet, a delta of 140°19’34”, and a chord bearing and distance of N02°37’54”E 47.03 feet to a point, said point being in the southern right-of-way of ** , width varies.

THENCE departing ** and running with the said ** N72°47’41”E 261.60 feet to a point, said point being the northwestern corner of ** .

THENCE departing ** and running with the western lines of ** S53°45’07”E 540.62 feet to a point, said point being the northeastern corner of the aforementioned land of ** .

THENCE with the northern line of the said land of ** S52°15’11”W 96.74 feet to the point of BEGINNING AND CONTAINING 1.9445 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

30-3-28-5

1187CTH3.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 3 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF **

** , VIRGINIA

BEGINNING at a point on the eastern right-of-way of ** , width 80 feet, said point being the southwestern corner of the ** .

THENCE departing said ** and running with the southern line of the ** N52°15’11”E 96.74 feet to a point, said point being on the western line of ** .

THENCE with the western line of ** AND ** the western right-of-way of ** , width varies, ** , ** , ** , AND ** S53°45’07”E 576.84 feet to a point, said point being the northeastern corner of ** .

THENCE with the northern line of ** S48°40’51”W 240.31 feet to a point, being on the aforementioned ** .

THENCE with ** the following courses and distances: 183.26 feet along the arc of a circle curving to the left having a radius of 830.00 feet, a delta of 12°39’03”, and a chord bearing and distance of N34°59’38”W 182.89 feet to a point; N41°19’09”W 362.68 feet to a point; 24.89 feet along the arc of a circle curving to the left having a radius of 532.97 feet, a delta of 02°40’33”, and a chord bearing and distance of N42°39’26”W 24.89 feet to the point of BEGINNING AND CONTAINING 2.0787 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

30-3-28-8

1187C3AP.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 4 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF **

- ** -

** , VIRGINIA

BEGINNING at the intersection of the western right-of-way of ** width 80 feet, and the southern right-of-way of ** , width 50 feet.

THENCE departing ** and running with the said western right-of-way ** 174.75 feet along the arc of a circle curving to the left having a radius of 490.00 feet, a delta of 20°26’02”, and a chord bearing and distance of S27°29’18”E 173.83 feet to a point; S37°42’19”E 63.77 feet to a point; 39.22 feet along the arc of a circle curving to the right having a radius off 25.00 feet, a delta of 89°52’42”, and a chord bearing and distance of S07°14’02”W 35.32 feet to a point, said point being in the intersection with the western right-of-way of ** , width varies.

THENCE departing ** and running with the said western right-of-way of ** S52°10’23”W 35.11 feet to a point; S52°14’32”W 874.13 feet to a point, said point being the northeastern corner of the land of the ** .

THENCE departing ** and running with the northern line of the said land of the ** N79°24’57”W 638.15 feet to a point, said point being the southwestern corner of ** .

THENCE with the southern line of the said PARCEL B, ** N52°28’46”E 1,024.08 feet to a point, said point being on the aforementioned southern right-of-way of ** .

THENCE with ** 50.20 feet along the arc of a circle curving to the left having a radius of 155.83 feet, a delta of 18°27’30”, and a chord bearing and distance of N87°31’46”E 49.99 feet to a point; N78°18’01”E 347.43 feet to a point; 36.84 feet along the arc of a circle curving to the right having a radius of 25.00 feet, a delta of 84°25’42”, and a chord bearing and distance of S59°29’08”E 33.60 feet to the point of BEGINNING AND CONTAINING 11.8314 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

30-3-28-1

1187C5AP.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 5 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF

**

** , VIRGINIA

BEGINNING at a point in the intersection of the western right-of-way of ** , width 80 feet, and the southern right-of-way of ** , width 50 feet.

THENCE departing ** and running with the said ** the following courses and distances: 447.15 feet along the arc of a circle curving to the right having a radius of 750.00 feet, a delta of 34°09’35”, and a chord bearing and distance of S12°20’37”E 440.56 feet to a point; S04°44’11” W 75.32 feet to a point; 92.92 feet along the arc of a circle curving to the left having a radius of 490.00 feet, a delta of 10°51’53”, and a chord bearing and distance of S00°41’46”E 92.78 feet to a point; 36.84 feet along the arc of a circle curving to the right having a radius of 25.00 feet, a delta of 84°25’43”, and a chord bearing and distance of S36°05’09”W 33.60 feet to a point, said point being on the northern right-of-way of ** , private drive, width 50 feet.

THENCE departing ** and running with the said ** the following courses and distances: S78°18’01”W 347.43 feet to a point; 116.17 feet along the arc of a circle curving to the right having a radius of 105.83 feet, a delta of 62°53’28”, and a chord bearing and distance of N70°15’15”W 110.42 feet to a point; N38°48’31”W 197.10 feet to a point; 104.02 feet along the arc of a circle curving to the right having a radius of 75.00 feet, a delta of 79°27’44”, and a chord bearing and distance of N00°55’21”E 95.88 feet to a point, said point being in the aforementioned southern right-of-way of ** .

THENCE departing ** and running with ** the following courses and distances: N40°39’13”E 91.57 feet to a point; 455.36 feet along the arc of a circle curving to the right having a radius of 1,775.00 feet, a delta of 14.41’55”, and a chord bearing and distance of N48.00’08”E 454.11 feet to a point; N55.21’06”E 77.42 feet to a point; 41.55 feet along the arc of a circle curving to the right having a radius of 25.00 feet, a delta of 95.13.30”, and a chord bearing and distance of S77°02’09”E 36.93 feet to the point of BEGINNING AND CONTAINING 6.4955 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

30-3-28-2 & 7

1187C4SC.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 6 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF **

- ** -

** , VIRGINIA

BEGINNING at a point in the intersection of the southern right-of-way of ** , width varies, and the eastern right-of-way of ** , width varies.

THENCE departing ** and running with the said southern right-of-way of ** N42°19’34”E 325.60 feet to a point, said point being in the western right-of-way of the ** , width varies.

THENCE departing ** and running with the said western right-of-way of the ** S37°44’09”E 479.33 feet to a point, said point being in the northern right-of-way of ** , width varies.

THENCE departing the ** and running with the said northern right-of-way of ** S72°46’34”W 186.86 feet to a point, said point being in the aforementioned eastern right-of-way of ** .

THENCE departing ** and running with ** N72°32’06”W 213.74 feet to a point; N45°09’16”W 183.68 feet to the point of BEGINNING AND CONTAINING 2.5808 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

30-3-01-6A

1187GARF.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 7 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF THE LAND OF

**

** , VIRGINIA

BEGINNING at point on the western right-of-way of ** , width varies, and being the northeast corner of ** .

THENCE running with the line of ** and continuing with the northern line of ** S72°48’40”W 380.88 feet to a point; S37°32’06”E 30.71 feet to a point; S69°05’22”W 70.69 feet to a point; S84°52’05”W 67.97 feet to a point; N17°11’20”W 19.19 feet to a point; S72°48’40”W 168.95 feet to a point; said point being the northernmost point of ** and the southern right-of-way of ** , width varies.

THENCE departing ** and running with ** the following courses and distances: N17°11’20”W 14.66 feet to a point; N72°48’40”E 255.96 feet to a point; N17°11’20”W 14.66 feet to a point; N00°08’36”W 157.13 feet to a point; N42°51’28”E 221.59 feet to a point; said point being on the aforementioned western right-of-way of ** .

THENCE departing ** and running with ** S45°09’02”E 294.98 feet to a point; S73°07’36”E 52.92 feet to the point of BEGINNING AND CONTAINING 1.8414 ACRES.

Huntley, Nyce & Associates, P. C.

December 28, 1992

30-3-01-6B, 6C & 6D

1187WEST.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 8 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF PORTIONS

**

- ** -

** , VIRGINIA

BEGINNING at a point on the southern curve of the ** , width 80 feet, said point being on the western line of ** .

THENCE departing ** and running with the western and southern line of ** the following courses and distances: S38°35’14”E 86.65 feet to a point; 320.56 feet along the arc of a circle curving to the left having a radius of 256.00 feet, a delta of 71°44’45”, and a chord bearing and distance of S74°27’36”E 300.03 feet to a point; N69°40’01”E 176.90 feet to a point; N52°28’45”E 270.73 feet to a point; N53°45’03”E 53.23 feet to a, point, said point being on the western right-of-way of ** , width 50 feet.

THENCE running with the western right-of-way of ** S59°10’05”E 12.75 feet to a point; S38°17’48”E 42.26 feet to a point, said point being on the northeastern right-of-way of ** , width 50 feet.

THENCE departing ** and running with the eastern right-of-way of ** the following courses and distances: 72.61 feet along the arc of a circle curving to the left having a radius of 75.00 feet, a delta of 55°28’12”, and a chord bearing and distance of S11°04’25”E 69.81 feet to a point; S38°48’31”E 197.10 feet to a point; 116.16 feet along the arc of circle curving to the left having a radius of 105.83 feet, a delta of 62°53’27”, and a chord bearing and distance of S70°15’14”E 110.42 feet to a point; N78°18’01”E 37.43 feet to a point, said point being the northeastern corner of ** .

THENCE departing ** and running with the northern line of ** S52°28’46”W 1,120.48 feet to a point, said point being on the eastern line of the land of ** .

THENCE running with the eastern line of ** N79°34’57”W 299.36 feet to a point, said point being the southeastern corner of the land of the ** .

THENCE running with the eastern line of the land of the ** N66°15’44”W 210.04 feet to a point, said point being the southwestern corner of PARCEL B, ** .

THENCE running through ** (being the southern line of the ** ) the following courses and distances: N52°28’46”E 428.79 feet to a point; N37°31’14”W 194.16 feet to a point; N52°28’46”E 98.29 feet to a point; N37°31’14”W 250.00 feet to a point; N52°28’46”E 116.51 feet to a point, said point being on the aforementioned ** .

THENCE running with the western right-of-way of ** 60.44 feet along the arc of a circle curving to the left having a radius of 55.00 feet, a delta of 62°57’32”, and a chord bearing and distance of S70°04’26”E 57.44 feet to the point of BEGINNING AND CONTAINING 14.0317 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

30-3-28- PORTIONS OF B & 3

1271HAYS.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 9 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF

**

** , VIRGINIA

BEGINNING at a point on the western right-of-way of ** , width varies, said point being the northeastern corner of ** .

THENCE departing ** and running with the northern line of ** S16°12’11”W 496.88 feet to a point; said point being on the eastern line of ** .

THENCE departing ** and running with the eastern line of ** N26°47’50”W 117.17 feet to a point; N37°32’06”W 366.66 feet to a point; said point being on the southern line of a portion of the land of ** .

THENCE departing ** and running with the southern line of a portion of the land of ** N72°48’40”E 380.88 feet to a point; said point being on the aforementioned ** .

THENCE departing a portion of the land of ** and running with ** 59.55 feet along the arc of a circle curving to the left having a radius of 940.00 feet and a chord bearing and distance of S58°53’55”E 59.54 feet to the point of BEGINNING AND CONTAINING 2.2439 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992 30-3-28-A

1187VANS.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 10 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF

**

- ** -

** , VIRGINIA

BEGINNING at a point in the westerly line of ** , width 80 feet, said point being the northeasterly corner of ** the land of ** ;

THENCE departing the westerly line of ** and running with the northerly line of ** S79°44’10”W 105.99 feet to a point and 168.10 feet along the arc of a circle curving to the right having a radius of 325.00 feet, a delta of 29°38’09”, a tangent of 85.98 feet and a chord bearing and distance of N85°26’45”W 166.24 feet to a point, said point being the northeast corner of the land of the ** and the northwest corner of ** and the southeast corner of ** ;

THENCE running with the easterly line of the ** N10°28’28”E 473.68 feet to a point in the southerly line of ** , width 50 feet;

THENCE running with the southerly line of ** S79°31’32”E 120.74 feet to a point, 38.05 feet along the arc of a circle curving to the right having a radius of 25.00 feet, a delta of 87°12’08”, a tangent of 23.81 feet and a chord bearing and distance of S35°55’28”E 34.48 feet to a point, said point being the intersection of the aforementioned westerly line of ** and the southerly line of ** ;

THENCE running with the westerly line of ** the following courses and distances: 174.56 feet along the arc of a circle curving to the left having a radius of 567.05 feet, a delta of 17°38’17”, a tangent of 87.98 feet, and a chord bearing and distance of S01°08’32”E 173.87 feet to a point, S09°57’41”E 236.16 feet to a point, 3.84 feet along the arc of a circle curving to the right having a radius of 147.00 feet, a delta of 01°29’46”, a tangent of 1.92 feet, and a chord bearing and distance of S09°12’48”E 3.84 feet to the point of BEGINNING AND CONTAINING 2.0915 ACRES.

Huntley, Nyce & Associates, P.C.

December 28, 1992 29-4-06-95A

2432COOL.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 11 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF **

**

** , VIRGINIA

BEGINNING at a point on the westerly right-of-way of ** , width 80 feet, said point being the southeast corner of ** .

THENCE running with ** S10°28’29”W 174.16 feet to a point, 39.27 feet along the arc of a circle curving to the right having a radius of 25.00 feet, a delta of 89°59’59”, and a chord bearing and distance of S55°28’28”W 35.36 feet to a point, said point being on the northern right-of-way of ** , width 50 feet.

THENCE departing ** and running with the said northern right-of-way of ** N79°31’32”W 620.00 feet to a point; S10°28’28”W 10.00 feet to a point; said point being the northeast corner of ** .

THENCE departing ** and running with the northern line of ** N79°31’32”W 133.39 feet to a point; N88°38’03”W 145.82 feet to a point; said point being on the eastern right-of-way of the ** , width varies.

THENCE running with the eastern right-of-way of the ** the following courses and distances: N19°52’20”E 70.00 feet to a point; N60°48’53”E 141.71 feet to a point; 230.09 feet along the arc of a circle curving to the left having a radius of 1,105.46 feet, a delta of 12°58’58”, and a chord bearing and distance of N70°00’06”E 229.60 feet to a point; 143.67 feet along the arc of a circle curving to the left having a radius of 514.00 feet, a delta of 16°00’53”, and a chord bearing and distance of N55°26’24”E 143.20 feet to a point, said point being the southwestern corner of the aforementioned ** .

THENCE departing the ** and running with the southern line of ** S32°00’30”E 196.63 feet to a point; S79°31’30”E 369.95 feet to the point of BEGINNING AND CONTAINING 4.3090 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

29-4-06-97 & 98

2432 ** .DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 12 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF

**

_ ** _

** , VIRGINIA

BEGINNING at a point on the southern right-of-way of ** , private street, width 50 feet, said point being the northwestern corner of ** .

THENCE departing ** and running with the western line of ** S10°28’28”W 473.69 feet to a point, said point being on the northern line of the ** .

THENCE running with the ** 16.25 feet along the arc of a circle curving to the right having a radius of 325.00 feet, a delta of 02°51’52”, and a chord bearing and distance of N69°11’46”W 16.25 feet to a point; N67°45’50”W 494.36 feet to a point, said point being the southeastern corner of ** .

THENCE running with the eastern line of ** N10°28’28”E 370.00 feet to a point, said point being on the aforementioned ** .

THENCE running with the southern right-of-way of ** S79°31’32”E 499.96 feet to the point of BEGINNING AND CONTAINING 4.8441 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

29-4-06-95

1187BUCH.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 13 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF

**

- ** _

** , VIRGINIA

BEGINNING at a point on the western right-of-way of ** , width 50 feet, said point being the southeastern corner of ** .

THENCE with the said ** the following courses and distances: S14°34’05”E 124.88 feet to a point; 112.77 feet along the arc of a circle curving to the right having a radius of 430.75 feet, a delta of 15°00’00”, and a chord bearing and distance of S07°04’05”E 112.45 feet to a point; S00°25’55”W 83.00 feet to a point; 237.68 feet along the arc of a circle curving to the right having a radius of 219.65 feet, a delta of 62°00’00”, and a chord bearing and distance of S31°25’55”W 226.26 feet to a point; S62°25’55”W 211.45 feet to a point, said point being the southeastern corner of ** .

THENCE departing ** and running with the eastern line of ** N20°36’46”W 333.34 feet to a point; S69°23’14”W 116.03 feet to a point, said point being in the eastern line of ** .

THENCE with the eastern and northern lines of the said ** the following courses and distances: N27°25’55”E 70.00 feet to a point; N62°34’05”W 115.10 feet to a point; S73°26’42”W 35.99 feet to a point; N62°34’05”W 160.00 feet to a point, said point being the northeastern corner of ** and the southeastern corner of ** .

THENCE with the eastern line of the said ** N27°25’55”E 323.00 feet to a point; N34°32’48”W 180.13 feet to a point, said point being in the southern line of ** .

THENCE with the southern line of the said ** and continuing with the southern line of ** S53°34’05”E 293.30 feet to a point, said point being in the western line of ** .

THENCE with the western and southern lines of the said ** S20°36’46”E 256.20 feet to a point; N69°23’14”E 385.00 feet to the point of BEGINNING and CONTAINING 6.6151 ACRES OF LAND.

TOGETHER with a 20 foot ingress/egress easement D.B. 2271 Pg. 267 for access to ** , width varies.

Huntley, Nyce & Associates, P.C.

December 28, 1992

29-4-05-11

1187WILS.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 14 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF

**

-** -

** , VIRGINIA

BEGINNING at a point on the northern right-of-way of ** , width 50 feet, said point being the southwestern corner of ** .

THENCE with the said northern right-of-way of ** the following courses and distances: S62°25’55”W 115.00 feet to a point; 27.24 feet along the arc of a circle curving to the right having a radius of 679.93 feet, a delta of 02°17’43”, and a chord bearing and distance of S63°34’46”W 27.24 feet to a point; S64°43’38”W 271.22 feet to a point; 40.72 feet along the arc of a circle curving to the right having a radius of 71.63 feet, a delta of 32°34’17”, and a chord bearing and distance of S81°00’47”W 40.17 feet to a point; 99.13 feet along the arc of a circle curving to the right having a radius of 2,839.82 feet, a delta of 02°00’00”, and a chord bearing and distance of N81°42’05”W 99.12 feet to a point; 89.29 feet along the arc of a circle curving to the right having a radius of 204.64 feet, a delta of 25°00’00”, and a chord bearing and distance of N68°12’05”W 88.58 feet to a point, said point being the southeastern corner of ** .

THENCE departing ** and running with the eastern line of the said ** N56°44’34”E 78.27 feet to a point; N27°25’55”E 213.96 feet to a point, said point being the southeastern corner of ** .

THENCE with the said ** N49°56’17”E 52.39 feet to a point, said point being the southeastern corner of ** .

THENCE with ** N87°48’01”E 50.56 feet to a point; N27°25’55”E 135.00 feet to a point, said being on a western corner of ** .

THENCE with a southern line ** N69°23’14”E 116.03 feet to a point; S20°36’46”E 333.34 feet to the point of BEGINNING AND CONTAINING 3.0097 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

29-4-05-12

1187WASH.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 15 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF ** ,

- ** _

** , VIRGINIA

BEGINNING at a point on the northern right-of-way of ** , width varies, said point being at the intersection with the western right-of-way of the ** , width varies.

THENCE departing said ** and running with the said northern line of ** the following courses and distances: S42°19’12”W 173.15 feet to a point; S47°20’23”W 237.29 feet to a point; S45°16’35”W 398.40 feet to a point; S60°41’00”W 97.00 feet to a point, said point being the southeastern corner of ** .

THENCE departing ** and running with the eastern line of the said ** the following courses and distances: N13°56’15”E 159.59 feet to a point; N06°50’34”W 251.79 feet to a point; N16°04’46”E 122.30 feet to a point, said point being the southeastern corner of the land of ** .

THENCE with the southern line of the said land of ** N11°02’02”E 879.24 feet to a point, said point being on the southern right-of-way of the aforementioned ** .

THENCE with the said southern right-of-way of ** S65°55’55”E 74.72 feet to a point; S07°57’15”E 363.66 feet to a point; S52°12’10”E 407.87 feet to a point; S03°15’25”E 128.32 feet to the point of BEGINNING AND CONTAINING 9.5934 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

29-4-05-10

1187CLV9.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 16 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF **

- ** -

** , VIRGINIA

BEGINNING at a point on the southern right-of-way of ** , width varies, said point being at the intersection of the eastern right-of-way of ** , width 80 feet.

THENCE departing said ** and running with ** N57°14’18”E 16.02 feet to a point; N62°02’57”E 117.01 feet to a point; 119.84 feet along the arc of a circle curving to the left having a radius of 2,944.79 feet, a delta of 02°19’54”, and a chord bearing and distance of N60°53’00”E 119.83 feet to a point, said point being the northwestern corner of the land of ** .

THENCE running with the land of ** the following courses and distances: S18°55’31”E 264.61 feet to a point; S06°31’53”W 312.57 feet to a point; S24°57’23”W 107.93 feet to a point, said point being the northeast corner of ** .

THENCE departing the land of ** and running with the northern line of said ** N79°31’45”W 390.47 feet to a point, said point being on the aforementioned eastern right-of-way ** .

THENCE departing ** and running with ** the following courses and distances: N47°47’18”E 42.31 feet to a point; 273.91 feet along the arc of a circle curving to the left having a radius of 588.52 feet, a delta of 26°40’00”, and a chord bearing and distance of N34°27’18”E 271.44 feet to a point; N21°07’18”E 6.00 feet to a point; 169.80 feet along the arc of a circle curving to the left having a radius of 204.25 feet, a delta of 47°38’00”, and a chord bearing and distance of N02°41’42”W 164.96 feet to a point; N26°30’42”W 48.38 feet to the point of BEGINNING AND CONTAINING 3.9029 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

29-4-06-102

1187GRNT.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 17 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF **

** , VIRGINIA

BEGINNING at a point on the western right-of-way of ** , width 80 feet, said point being the southeastern corner of ** .

THENCE departing ** and running with ** S47°47’48”W 251.91 feet to a point; 255.90 feet along the arc of a circle curving to the left having a radius of 431.32 feet, a delta of 33°59’35”, and a chord bearing and distance of S30°47’31”W 252.16 feet to a point, said point being the northeastern corner of ** .

THENCE departing ** and running with the northern line of ** N67°26’50”W 336.75 feet to a point, said point being on the eastern right-of-way of the ** , width varies.

THENCE departing ** and running with said ** the following courses and distances N22°04’42”E 132.56 feet to a point; N49°44’40”E 281.20 feet to a point; N60°13’44”E 20.00 feet to a point, said point being the western corner of the land of the ** .

THENCE departing the ** and running with the said land of the ** S29°46’16”E 43.01 feet to a point; N55°01’44”E 55.23 feet to a point; N29°46’16”W 38.00 feet to a point, said point being on the aforementioned eastern right-of-way of the ** .

THENCE departing the land of the ** and running with the ** N60°13’44”E 108.78 feet to a point, said point being the southwest corner of the aforementioned ** .

THENCE running with the southern line of ** S55°32’33”E 245.84 feet to the point of BEGINNING AND CONTAINING 3.5854 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

29-4-06-101A

1187LINC.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 18 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF

- ** -

** , VIRGINIA

BEGINNING at a point in the westerly right-of-way of ** , width 80 feet, said point being the southeastern corner of ** .

THENCE running with the said ** 95.30 feet along the arc of circle curving to the left having a radius of 490.00 feet, a delta of 11°08’35”, and a chord bearing and distance of S11°42’00”E 95.15 feet to a point, said point being a corner to ** .

THENCE running with the northern line of ** the following courses and distance: 36.84 feet along the arc of a circle curving to the left having a radius of 25.00 feet, a delta of 84°25’43”, and a chord bearing and distance of N59°29’08”W 33.60 feet to a point; S78°18’01”W 347.43 feet to a point; 50.20 feet along the arc of a circle curving to the right having a radius of 155.83 feet, a delta of 18°27’30”, and a chord bearing and distance of S87°31’46”W 25.32 feet to a point, said point being on the southern line of ** .

THENCE running with the said southern line of ** N52°28’46”E 96.39 feet to a point, said point being the southwestern corner of ** .

THENCE running with the southern line of the said ** N78°18’01”E 310.00 feet to a point; 36.84 feet to a point along the arc of a circle curving to the left having a radius of 25.00 feet, a delta of 84°25’43”, and a chord bearing and distance of N36°05’09”E 22.68 feet to the point and place of BEGINNING AND CONTAINING 0.4418 ACRES OR 19,246 SQUARE FEET OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

30-3-28- **

1187PDDR.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 19 of 20


EXHIBIT A

(Existing)

DESCRIPTION OF

- ** -

** , VIRGINIA

BEGINNING at a point on the western right-of-way of ** , width 80 feet, said point being a southeastern corner of ** .

THENCE with the western right-of-way of ** 103.56 feet along the arc of a circle curving to the right having a radius of 750.00 feet, a delta of 07°54’40”, and a chord bearing and distance of S33°22’44”E 103.47 feet to a point, said point being a northern corner of ** .

THENCE with the northern line of ** the following courses and distances: 41.55 feet along the arc of a circle curving to the left having a radius of 25.00 feet, a delta of 95°13’30”, and a chord and distance of N77°02’09”W 36.93 feet to a point; S55°21’06”W 77.42 feet to a point; 455.36 feet along the arc of a circle curving to the left and having a radius of 1,775.00 feet, a delta of 14°41’55”, and a chord bearing and distance of S48.00’08”W 454.11 feet to a point; S40°39’13”W 91.57 feet to a point; 31.41 feet along an arc of a circle curving to the left having a radius of 75.00 feet, a delta of 23°59’32”, and a chord bearing and distance of S28°39’27”W 31.18 feet to a point, said point being an eastern corner of ** .

THENCE with the eastern line of the said ** N38°17’48”W 42.26 feet to a point; N59°09’47”W 12.75 feet to a point, said point being the southeastern corner of ** and the southwestern corner of the aforementioned ** .

THENCE with the southern line of the said ** the following courses and distances: 24.73 feet along the arc of a circle curving to the right having a radius of 125.00 feet, a delta of 11°20’10”, and a chord bearing and distance N34°59’08”E 24.69 feet to a point; N40°39’11”E 91.57 feet to a point; 468.18 feet along the arc of a circle curving to the right having a radius of 1,825.00 feet, a delta of 14°41’55”, and a chord bearing and distance of N48°00’08”E 466.90 feet to a point; N55°21’06”E 79.64 feet to a point; 40.44 feet along the arc of circle curving to the left having a radius of 25.00 feet, a delta 92°41’10”, and a chord bearing and distance of N09°00’31”E 36.17 feet to the point and place of BEGINNING AND CONTAINING 0.7927 ACRES OF LAND.

Huntley, Nyce & Associates, P.C.

December 28, 1992

30-3-28- **

1187PCDR.DES

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

Page 20 of 20


FIRST AMENDMENT TO OFFICE LEASE

THIS FIRST AMENDMENT TO OFFICE LEASE (“Amendment”) is made and entered into effective as of the 14th day of May, 1992, by and between ** , A Virginia Limited Partnership (“Landlord”) and VISA, U.S.A., Inc., a Delaware corporation (“Tenant”).

W I T N E S S E T H :

WHEREAS, Landlord and Tenant entered into an Office Lease together with an Addendum to Office Lease (collectively, the “Lease”) dated April 18, 1991, whereby Landlord agreed to rent, demise and lease to Tenant and Tenant agreed to take, hire and rent from Landlord those premises consisting of the entire 1st, 2nd, 5th and 6th floors (“Original Space”) of the building known as the ** located at ** (“Building”); and

WHEREAS, it is the desire and intent of the parties hereto to amend the Lease by adding the 4th floor to the Demised Premises, and modifying certain other terms and conditions thereof, all as more particularly set forth below.

NOW, THEREFORE, for and in consideration of the sum of Ten Dollars ($10.00) and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged by the parties hereto, Landlord and Tenant agree as follows:

1. Demised Premises . Effective as of May 15, 1992, Landlord does demise, rent and lease unto Tenant and Tenant does take, rent and hire from Landlord the entire 4th floor of the Building consisting of approximately 11,200 rentable square feet as more particularly shown on the floor plan attached hereto as Exhibit A and incorporated herein by reference. This space is hereinafter referred to as the “New Space”. The New Space and the Original Space are hereinafter collectively referred to as the “Demised Premises” and, as of May 15, 1992, all references in the Lease to “Demised Premises” shall mean and refer to the New Space and the Original Space; provided, however, this Amendment shall control on the matters of improvements and rent abatement relating to the New Space.

2. Term . The term of the lease for the New Space shall commence on May 15, 1992 and shall thereafter be coterminous with the term of the Lease for the Original Space.

3. Rent . Effective as of May 15, 1992, Tenant’s monthly “Rent” obligation as set forth in Section I.1 of the Lease shall be increased by $11,200, such monthly increase being based upon the following calculation:

        $12.00 x 11.200SF        

12 months

4. Pro Rata Share . Effective as of May 15, 1992, Tenant’s “Pro Rata Share” shall mean and refer to 72.5%.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


5. Real Estate Taxes and Operating Expenses . Effective as of May 15, 1992, Tenant’s monthly payments of additional rent for estimated Real Estate Taxes and Operating Expenses due under the Lease shall increase to $30,333.33. The aforesaid amount is based upon an estimate of Real Estate Taxes and Operating expenses equaling a rate of $6.50 per square foot of net rentable area of the Original Space and the New Space per annum.

6. Abatement . Provided Tenant has not defaulted in the performance of the terms of the Lease or this Amendment, Landlord will abate the monthly Rent and the additional rent for Real Estate Taxes and Operating Expenses for the New Space only (and not for the Original Space) due for the period commencing May 15, 1992 and continuing until June 30, 1992. No other Rent shall be abated during the Term or any renewal, extension or holdover period.

7. Leasehold Improvements to the New Space .

A. Landlord, at Landlord’s sole cost and expense, has caused its architect to prepare a space plan for the improvements to be made to the Demised Premises (“Improvements”), and Landlord has also caused its architect and engineer to prepare contract documents (“Final Plans”) for the Improvements. The Final Plans are titled VISA, U.S.A., Inc. and dated July 1, 1992. Any revisions to the space plan or the Final Plans shall be at Tenant’s expense. Any cost relating to the design of items other than Building Standard Improvements (as hereinafter defined) shall also be at Tenant’s expense.

B. Landlord shall, at Landlord’s sole cost and expense, construct and/or install that portion of the Improvements shown on the Final Plans which is also described on the specifications attached to the Lease as Exhibit B . The foregoing are referred to as “Building Standard Improvements”. Any Improvements shown on the Final Plans which are not Building Standard Improvements shall be constructed by Landlord, but Tenant shall be solely responsible for all costs and expenses incurred in connection therewith.

8. Commencement Date for Original Space . Landlord and Tenant acknowledge and confirm that the Commencement Date for the Original Space is May 15, 1992, and the Rent for the Original Space commenced accruing on such date and shall continue to accrue while Landlord completes the improvements to be made thereto.

9. Leasehold Improvements to the Original Space .

A. The ninth (9th) sentence of paragraph 2(b) of the Addendum to Office Lease is hereby deleted in its entirety and the following is inserted in its place and stead:

“While the Tenant Improvements are being installed or constructed, and until Substantial Completion of the Tenant Improvements (as defined below), Landlord shall make good faith efforts to make similar space available for all or any part of Tenant’s operations, as reasonably necessary for Tenant to continue efficient functioning of its operations. The similar space shall be as close as reasonably possible to the Building in space available in buildings owned by Landlord. Tenant shall pay Rent and Operating Expenses to Landlord as if Tenant were occupying the Demised Premises.”

 

2


B. The last paragraph of paragraph 2 of the Addendum to Office Lease regarding surrender of the 4th floor of the Building is hereby deleted in its entirety.

10. Expansion Options . Paragraph 15 (a) of the Addendum to Office Lease is hereby deleted in its entirety, and all references to the fourth (4th) floor contained in paragraph 15 (b) are hereby deleted in their entirety.

11. Brokers . Landlord and Tenant each represent and warrant to the other that neither party has been represented by a broker in connection with this Amendment, except for ** , whose commission shall be paid by Landlord in accordance with a separate agreement. Each party agrees to indemnify and hold the other party harmless from and against any and all losses, costs (including, without limitation, court costs and reasonable attorney’s fees), liabilities, claims or damages incurred by such other party as a result of a breach of the foregoing representations by the indemnifying party.

12. Data Center Lease . All references to the “ ** Lease” contained in the Data Center Lease between Landlord and Tenant dated April 18, 1991 shall mean and refer to the Lease as amended by this Amendment and as further amended from time to time.

13. Defined Terms . Defined terms used in this Amendment shall have the same meaning as set forth in the Lease unless another meaning is provided herein.

14. Ratification . Except as set forth above, the parties hereto expressly ratify and confirm all of the terms and conditions of the Lease which shall remain in full force and effect as to the Demised Premises as defined in this Amendment.

IN WITNESS WHEREOF, Landlord and Tenant have set their hands and seals hereunto and have caused this Amendment to be executed by their duly authorized representatives as of the date first set forth above.

 

LANDLORD:   TENANT :
** , A VIRGINIA LIMITED PARTNERSHIP   VISA U.S.A. INC.
By:   **    
  General Partner    
By  

/s/ **

  By:  

/s/ Michael Massey

  **    
  Chief Executive Officer   Title:   Senior Vice President

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

3


EXHIBIT A

NEW SPACE

PROPOSED 4TH FLOOR

This page is omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

4


SECOND AMENDMENT TO LEASE AGREEMENT

DATED APRIL 18, 1991, ENTERED INTO

BY AND BETWEEN ** , A VIRGINIA LIMITED PARTNERSHIP,

AND VISA U.S.A., INC.

THIS SECOND AMENDMENT TO OFFICE LEASE is made and entered into as of the 1st day of September, 1995, by and between ** , A VIRGINIA LIMITED PARTNERSHIP (“Landlord”), and VISA, U.S.A., Inc. (“Tenant”).

W I T N E S S E T H :

WHEREAS, Landlord and Tenant entered into an Office Lease together with an Addendum to Office Lease (collectively, the (“Lease”) dated April 18, 1991, whereby Landlord agreed to rent, demise and lease to Tenant and Tenant agreed to take, hire and rent from Landlord those premises consisting of the entire 1st, 2nd, 5th and 6th floors (“Demised Premises”) of the building known as the ** located at ** (“Building”); and

WHEREAS, by a First Amendment to Office Lease, dated May 14, 1992, Landlord and Tenant added the 4th floor of the Building to the Demised Premises, and modified certain other terms of the Lease.

WHEREAS, the parties now desire to amend the Lease to increase the size of the Demised Premises, as more particularly described herein.

NOW, THEREFORE, in consideration of the premises, the sum of Ten Dollars ($10.00) and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Landlord and Tenant do hereby agree as follows:

1 Demised Premises . Effective as of the Expansion Space Commencement Date (hereinafter defined), Landlord does lease and demise unto Tenant and Tenant does lease and rent from Landlord approximately six thousand two hundred twenty-three (6,223) rentable square feet of space located in the basement of the Building, as more particularly shown on the floor plan attached hereto as Exhibit A (Tenant A space and Tenant C space outlined in red) and incorporated herein by reference (“Expansion Space”), whereupon the Demised Premises shall be deemed to include and incorporate such Expansion Space.

2 Term . The term of the lease for the Expansion Space shall commence on September 1, 1995 (the “Expansion Space Commencement Date”), and shall thereafter be coterminous with the Term of the Lease. Notwithstanding the foregoing, if Tenant is unable to obtain the necessary permits to build out the Expansion Space in accordance with its plans (as approved by Landlord pursuant to the terms of the Lease), then Tenant shall have the right to terminate this lease for the Expansion Space, upon not less than thirty (30) days prior written notice to Landlord.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


3 Rent . Effective as of the Expansion Space Commencement Date, Tenant’s monthly “Rent” obligation, as set forth in Section I.1 of the Lease, shall be increased by $3,630.08 per month, such monthly increase being based upon the following calculation:

        $7.00 x 6,223 SF        

12 months

The foregoing amount shall be subject to annual increase pursuant to Section 4 of the Addendum to the Lease.

4 Pro Rata Share . Effective as of the Expansion Space Commencement Date, Section 3(a)(1) of the Addendum to the Lease shall be revised to reflect that Tenant’s “Pro Rata Share” shall mean and refer to 79.5%.

5 Real Estate Taxes and Operating Expenses . Effective as of the Expansion Space Commencement Date, Tenant shall be obligated to make monthly payments of additional rent for Real Estate Taxes and Operating Expenses related to the Expansion Space, in accordance with Section 3 of the Addendum to the Lease.

6 Condition . Tenant agrees to accept the Expansion Space in “as-is” condition. Any renovations to the Expansion Space shall be made at Tenant’s sole cost and expense.

7 Defined Terms . Defined terms used in this Amendment shall have the same meaning as set forth in the Lease unless another meaning is provided herein.

8 Ratification . Except as set forth above, the parties hereto expressly ratify and confirm all of the terms and conditions of the Lease, which shall remain in full force and effect.

IN WITNESS WHEREOF, the parties have caused this Second Amendment to be executed as of the date first above written.

 

LANDLORD :   TENANT :
** , A VIRGINIA LIMITED PARTNERSHIP   VISA U.S.A. INC.
By:  

** ,

  By:  

/s/ Cameron Erridge

  General Partner   Name   Cameron Erridge
    Title:   Senior Vice President
By  

/s/ **

   
  ** ,    
  Chief Executive Officer    

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

2


EXHIBIT A

EXPANSION SPACE

This page is omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

3


THIRD AMENDMENT TO OFFICE LEASE

DATED APRIL 18, 1991, ENTERED INTO

BY AND BETWEEN **

(SUCCESSOR-IN-INTEREST TO ** , A VIRGINIA

LIMITED PARTNERSHIP), AND VISA U.S.A., INC

THIS THIRD AMENDMENT TO OFFICE LEASE is made and entered into as of the first day of July, 1998, by and between ** (successor-in-interest to ** , A Virginia Limited Partnership) (“Landlord”), and VISA, U.S.A., Inc. (“Tenant”).

W I T N E S S E T H:

WHEREAS, Landlord and Tenant entered into an Office Lease together, with an Addendum to Office Lease (collectively, the “Lease”), dated April 18, 1991, whereby Landlord demised unto Tenant and Tenant leased from Landlord approximately 44,800 square feet of space located on the sixth (6th), fifth (5th), second (2nd) and first (1st) floors (“Demised Premises”) of the building known as the ** located at ** (“Building”), all as more particularly set forth in the Lease; and

WHEREAS, by a First Amendment, to Office Lease, dated May 14, 1992, Landlord and Tenant expanded the size of the Demised Premises, by adding thereto approximately. 11,200 square feet of space located on the fourth (4th) floor of the Building, and modified certain terms and conditions of the Lease, all as more particularly set forth therein; and

WHEREAS, by a Second Amendment to Office Lease, dated September 1, 1995, Landlord and Tenant expanded the size of the Demised Premises, by adding thereto approximately 6,223 square feet of space located in the basement of the Building, all as more particularly set forth therein; and

WHEREAS, the parties now desire to amend the Lease to expand the size of the Demised Premises, and for other purposes, as more particularly set forth herein.

NOW, THEREFORE, in consideration of the premises, the sum of Ten Dollars ($10.00) and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Landlord and Tenant do hereby agree as follows:

1 Demised Premises . Effective as of July 1, 1998 (the “Expansion Space Commencement Date”), approximately 5,366 square feet of space located in the east end of the third (3rd) floor of the Building, as more particularly shown on Exhibit A attached hereto (“Expansion Space”), shall be added to and become a part of the Demised Premises, whereupon the Demised Premises shall contain a total of approximately 67,589 square feet of space.

2 Term . The term of the lease for the Expansion Space shall commence on the Expansion Space Commencement Date, and shall thereafter be coterminous with the Term of the Lease.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


3 Rent . Effective as of October 1, 1998, Tenant’s monthly “Rent” obligation, as set forth in Section I.1 of the Lease, shall be increased by $6,130.66 per month, such monthly increase being based upon the following calculation:

        $13.71 x 5,366 SF        

12 months

The foregoing amount shall be subject to annual increase pursuant to Section 4 of the Addendum to the Lease.

In addition to the monthly Rent obligation provided for herein, Tenant shall make a one-time payment to Landlord of additional rent in the amount of $12,261.32, which shall be due and payable on October 1, 1998.

4 Pro Rata Share . Effective as of the Expansion Space Commencement Date, Section 3 (a) (1) of the Addendum to the Lease shall be revised to reflect that Tenant’s “Pro Rata Share” shall mean and refer to 85.96%.

5 Real Estate Taxes and Operating Expenses . Effective as of October 1, 1998, Tenant shall be obligated to make monthly payments of additional rent for Real Estate Taxes and Operating Expenses related to the Expansion Space, in accordance with Section 3 of the Addendum to the Lease.

6 Condition . Tenant agrees to accept the Expansion Space in “as-is” condition. Any renovations to the Expansion Space shall be made at Tenant’s sole cost and expense.

7 Additional Expansion Space . Landlord and Tenant hereby agree that the space shown on Exhibit B , consisting of approximately 6,411 square feet of space located on the third (3rd) floor of the Building (“Space B”), and the space shown on Exhibit C , consisting of approximately 4,633 square feet of space located in the basement of the Building (“Space C”), shall be added to and become a part of the Demised Premises immediately upon Landlord’s written notice to Tenant that the tenant occupying such space as of the date hereof has vacated and surrendered the same to Landlord. Space B and Space C (hereinafter collectively referred to as the “Additional Expansion Space”) may be added to the Demised Premises at separate times or the same time, depending upon the date or dates on which the former tenant vacates and surrenders such space to Landlord; provided, however, that in no event shall Tenant be required to add Space C to the Demised Premises until such time as Space B is being added to the Demised Premises. The annual rent for Space B shall be an amount equal to the product of $13.71 (subject to adjustment pursuant to Section 4 of the Addendum, to the Lease) multiplied by the number of square feet in Space B. The annual rent for Space C shall be an amount equal to the product of $7.43 (subject to adjustment pursuant to Section 4 of the Addendum to the Lease) multiplied by the number of square feet in Space C. Tenant’s obligation to begin paying its monthly installment of annual rent for the Additional Expansion Space, and additional rent for Real Estate Taxes and Operating Expenses related to the Additional Expansion Space, shall begin thirty (30) days after the date on which the Additional Expansion Space is added to the Demised Premises. Upon the addition of the Additional Expansion Space to the Demised Premises, Tenant’s Pro Rata Share (per Section 3(a)(1) of the Addendum to the Lease) shall be

 

- 2 -


commensurately adjusted. Tenant acknowledges that, upon the addition of the Additional Expansion Space, Tenant’s Pro Rata Share shall be one hundred percent (100%). Tenant agrees to accept the Additional Expansion Space in “as-is” condition. Any renovations to the Additional Expansion Space shall be made at Tenant’s sole cost and expense.

8 Tenant Allowance . So long as Tenant is not in default under the Lease, Landlord shall provide Tenant with an allowance, in the amount of $112,748.00 (“Improvement Allowance”), to be paid in installments upon the expansion of the Demised Premises pursuant to this Third Amendment, to defray the cost of renovating the Expansion Space and the Additional Expansion Space. The Improvement Allowance shall be paid to Tenant in the form of a credit against monthly rent next due under the Lease. The first (1st) installment of the Improvement Allowance, in the amount of $42,928.00, shall be credited against the monthly installment of rent next due following the addition of the Expansion Space. An installment of the Improvement Allowance, in the amount of $51,288.00, shall be credited against the monthly installment of rent next due following the addition of Space B. An installment of the Improvement Allowance, in the amount of $18,532.00, shall be credited against the monthly installment of rent next due following the addition of Space C.

9 Defined Terms . Defined terms used in this Third Amendment shall have the same meaning as set forth in the Lease unless another meaning is provided herein.

10 Ratification . Except as set forth hereinabove, the parties hereto expressly ratify and confirm all of the terms and conditions of the Lease, which shall remain in full force and effect.

IN WITNESS WHEREOF, the parties have caused this Third Amendment to be executed as of the date first above written.

 

LANDLORD :    TENANT :
**    VISA U.S.A. INC.
By   

/s/ **

   By:   

/s/ Cameron Erridge

   ** , President    Name:    Cameron Erridge
      Title:    Senior Vice President

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

- 3 -


EXHIBIT A

EXPANSION SPACE

 

4


EXHIBIT A

EXPANSION SPACE (Space A)

**

 

5

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


EXHIBIT B

ADDITIONAL EXPANSION SPACE (SPACE B)

This page is omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

-6-


EXHIBIT C

ADDITIONAL EXPANSION SPACE (SPACE C)

This page is omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

-7-


FOURTH AMENDMENT TO OFFICE LEASE

DATED APRIL 18, 1991, ENTERED INTO

BY AND BETWEEN **

(SUCCESSOR-IN-INTEREST TO ** , A VIRGINIA

LIMITED PARTNERSHIP), AND VISA U.S.A., INC

THIS FOURTH AMENDMENT TO OFFICE LEASE is made and entered into as of the 8th day of April, 2004, by and between ** (successor-in-interest to ** , A Virginia Limited Partnership) (“Landlord”), and VISA, U.S.A., Inc. (“Tenant’).

WITNESSETH:

WHEREAS, Landlord and Tenant entered into an Office Lease together with an Addendum to Office Lease (collectively, the “Lease”), dated April 18, 1991, whereby Landlord demised unto Tenant and Tenant leased from Landlord approximately 44,800 square feet of space located on the sixth (6th), fifth (5th), second (2nd) and first (1st) floors (“Demised Premises”) of the building known as the ** , located at ** (“Building”), all as more particularly set forth in the Lease; and

WHEREAS, by a First Amendment to Office Lease, dated May 14, 1992, Landlord and Tenant expanded the size of the Demised Premises, by adding thereto approximately 11,200 square feet of space located on the fourth (4th) floor of the Building, and modified certain terms and conditions of the Lease, all as more particularly set forth therein; and

WHEREAS, by a Second Amendment to Office Lease, dated September 1, 1995, Landlord and Tenant expanded the size of the Demised Premises, by adding thereto approximately 6,223 square feet of space located in the basement of the Building, all as more particularly set forth therein; and

WHEREAS, by a Third Amendment to Office Lease, dated July 1, 1998, Landlord and Tenant expanded the size of the Demised Premises, by adding thereto approximately 5,366 square feet of space located on the third (3 rd ) floor of the Building, and provided for the further, automatic expansion of the Demised Premises by adding thereto “Space B” (as defined in the Third Amendment), containing approximately 6,411 square feet of space located on the third (3 rd ) floor of the Building, and “Space C” (as defined in the Third Amendment), containing approximately 4,633 square feet of space located in the basement of the Building, all as more particularly set forth therein; and

WHEREAS, the Demised Premises were automatically expanded by adding thereto Space B and Space C effective as of April 1, 1999, as memorialized by letter dated March 31, 1999, whereupon the Demised Premises contained approximately 76,633 square feet of space and Tenant’s Pro Rata Share became one hundred percent (100%); and

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


WHEREAS, by letter dated October 4, 2000, Tenant exercised its first (1 st ) of two (2) renewal options to extend the Term of the Lease five (5) years, through October 31, 2006; and

WHEREAS, the parties now desire to amend the Lease to extend the Term thereof, and for other purposes, as more particularly set forth herein.

NOW, THEREFORE, in consideration of the premises, the sum of Ten Dollars ($10.00) and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Landlord and Tenant do hereby agree as follows:

1 Term . The Term of the Lease is hereby extended five (5) years, through October 31, 2011.

2 Rent . Effective as of November 1, 2006, Tenant’s monthly “Rent” obligation, as described in Section I.1 of the Lease, shall be increased to One Hundred Sixty-Three Thousand Four Hundred Ninety-One and 11/100 Dollars ($163,491.11) per month. The foregoing amount shall be subject to annual increase pursuant to Section 4 of the Addendum to the Lease.

3 Condition . Tenant agrees to accept the Demised Premises in “as-is” condition for the Term, as hereby extended.

4 Renewal Options . The extension of the Term described in this Fourth Amendment constitutes the second (2 nd ) of two (2) renewal options under Section 5 of the Addendum to the Lease,

5 Termination Option . Notwithstanding the extension of the Term pursuant to this Fourth Amendment, Tenant shall have the unilateral right to terminate the Lease on April 30, 2008, or any day thereafter during the Term, as hereby extended, by delivering to Landlord written notice thereof at least twelve (12) months prior to the termination date. The termination shall be effective, however, only if (a) Tenant pays to Landlord, simultaneous with delivery of its notice of termination, a termination fee equal to Fifty Thousand and No/100 Dollars ($50,000.00); and (b) simultaneously exercises its right to terminate (with a simultaneous termination date) its Lease with Landlord for space in the adjacent building known as the Data Center (the “Data Center Lease”) and pays the corresponding termination fee, all in accordance with the terms of paragraph 5 of the First Amendment to the Data Center Lease dated as of even date herewith. Upon Landlord’s receipt of both termination notices and both termination fees, as aforesaid, Tenant’s election to terminate the Lease shall be irrevocable.

6 Parking . The text of Section 16 of the Lease (including the text of subsections 16.(a) through 16.(g) thereunder) is hereby deleted in its entirety and replaced with the following language:

“16. Parking . The area which, during the Term of this Lease, is to be provided as parking for the Building is herein called the “ ** .” Landlord and Tenant have

 

2


contemporaneously herewith entered into a lease (the “Data Center Lease”) for office and computer facility space in that certain building (the “Data Center”) to which the Building is to be annexed. The parking area provided to Tenant pursuant to the Data Center Lease is referred to therein and herein as the “Parking Area”. The ** and the Parking Area comprise the same parking spaces. The ** Parking Area shall consist of all of the parking spaces located on the “Site” (as defined in the Data Center Lease), plus the 113 parking spaces located on the parcel known as the “ ** Parcel” in the location identified on Exhibit C attached hereto. The ** is provided for Tenant’s use free of charge (except that Tenant remains obligated to pay the Operating Expenses associated with the ** pursuant to Section 3 of the Addendum to the Lease). Landlord shall have the right to reconfigure the portion of the ** located on the ** Parcel, so long as the number of parking spaces thereon ( i.e. , 113) remains the same and Tenant’s ability to use the ** is not interrupted. Tenant shall be permitted to park semi-tractor trailers - for the temporary storage and operation of diesel fuel and generators - on the portion of the ** located immediately adjacent to the. Building, on the north side, but only in the event of an emergency, casualty or other event during which Tenant reasonably requires such capability, provided that Tenant complies with applicable “Environmental Laws” (as defined in the Addendum to the Data Center Lease), and does not unreasonably interfere with other tenants’ access to or use of the Demised Premises. Throughout the Term, Landlord shall maintain a stairway from the portion of the ** located on the ** Parcel to the portion of the Parking Area located on the Site, and shall provide lighting in the ** commensurate with the lighting currently provided in the ** .”

17 Broker . Landlord hereby warrants and represents to Tenant that no broker or agent on Landlord’s behalf was involved in negotiating this Fourth Amendment or addressing matters concerning the extension of the Term as described herein, other than ** . Tenant hereby warrants and represents to Landlord that no broker or agent on Tenant’s behalf was involved in negotiating this Fourth Amendment or addressing matters concerning the extension of the Term as described herein, other than Michael Lydon & Company. The commissions of each of the aforesaid brokers shall be paid in full by Landlord in accordance with separate agreements. Landlord and Tenant each agree to indemnify and hold the other harmless against any claims for brokerage or other commissions arising from a breach by Landlord or Tenant of the foregoing representation and warranty.

18 Defined Terms . Defined terms used in this Fourth Amendment shall have the same meaning as set forth in the Lease, as amended, unless another meaning is provided herein.

19 Ratification . Except as set forth hereinabove, the parties hereto expressly ratify and confirm all of the terms and conditions of the Lease, as heretofore amended, which shall remain in full force and effect.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

3


IN WITNESS WHEREOF, the parties have caused this Fourth Amendment to be executed as of the date first above written,

 

LANDLORD :     TENANT :
**     VISA, U.S.A., INC.
By  

/s/ **

    By:  

/s/ Victor N. Dahir

  ** , President     Name:   Victor N. Dahir
      Title:   EVO & CFO

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

4


Exhibit C

** PARKING AREA

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

5


Exhibit C

** PARKING AREA

**

Page 1 of 2

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

6


Exhibit C

** AREA

**

Page 2 of 2

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

7


LEASE ABSTRACT-FOURTH AMENDMENT

 

Building:  **    Address: **   

Total Rentable SF:

78,633

 

Number/Name/Address: 625/600

VISA USA

**

    

Headquarters Address:

VISA U.S.A. Inc.

**

 

Point of Contact: **

Title: Facilities Coordinator

     

Office Phone: **

Fax: **

 

Suite: B,1,2,3,4,5,6 floors    Square Footage: 78,633    Pro rata Share: 100%
Term: 60 months    Commencement Date: 11/1/06    Termination Date: 10/31/11
Escalation: 2%    Escalation Date: anniversary of commencement date

SERVICES

 

LANDLORD PROVIDED      TENANT PROVIDED
SEE LEASE ABSTRACT.      SEE LEASE ABSTRACT.

Parking reconfigured but still to include 113 spaces for building and Data Center.

 

Maintain stairway from portion of parking located on the ** Parcel to the portion located on ** Site and provide lighting in the Parking Area.

     Right to terminate lease on 4/30/08 or any day thereafter with 12 months notice. Must pay termination fee and also simultaneously exercise the right to terminate Data Center lease and pay termination fee.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

Exhibit 10.21

DATA CENTER LEASE

BETWEEN

VISA U.S.A. INC.

AND

**

A VIRGINIA LIMITED PARTNERSHIP

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


DATA CENTER LEASE

TABLE OF CONTENTS

 

         Page
SECTION 1   PREMISES    1

1.1

  Development    1

1.2

  Demise    1

1.3

  Parking Area    1
  1.3.1      Minimum Parking Ratio    1
  1.3.2      Location    2
  1.3.3      Priority Measures    2
  1.3.4      Safety and Convenience Measures    3
  1.3.5      Parking During Construction    4
  1.3.6      Emergency Power Facilities    4
SECTION 2   COMMENCEMENT: TERM    4
SECTION 3   RENT AND EXPENSES    4

3.1

  Rent    5

3.2

  Net Lease    5

3.3

  Non-Duplicative Rights and Obligations    5
SECTION 4   RENT ESCALATION    6
SECTION 5   USE    6

5.1

  Use    6

5.2

  Compliance with Law    7

5.3

  Environmental Requirements    7

5.4

  Condition of Premises    7

5.5

  Zoning Ordinance Representation    8
SECTION 6   MAINTENANCE, REPAIRS AND ALTERATIONS    9

6.1

  Tenant’s Obligations    9

6.2

  Surrender    9

6.3

  Landlord’s Rights    10

6.4

  Landlord’s Obligations; Tenant’s Rights    10

6.5

  Alterations, Additions and Improvements    10


          Page
   6.5.1    Building Improvements; Ancillary Facilities    11
   6.5.2    Premises    11
   6.5.3    Drawings    11
   6.5.4    Liens    11
   6.5.5    Ownership    11
   6.5.6    Compliance with Laws; Workmanship    12
SECTION 7    INSURANCE AND INDEMNITY    12

7.1

   Insurance During Construction    12
   7.1.1    General Contractors    12
   7.1.2    Subcontractors    13

7.2

   Insurance During Term    13
   7.2.1    Landlord’s Liability Insurance    13
   7.2.2    Landlord’s Property Insurance    13
   7.2.3    Insurance To Be Procured by Tenant    13

7.3

   Insurance Policies    14

7.4

   Insurance Requirements    15

7.5

   Waiver of Claims and Subrogation    15

7.6

   Indemnity    15
   7.6.1    Tenant’s Indemnity    15
   7.6.2    Landlord’s Indemnity    16

7.7

   Exemption from Liability    17
SECTION 8    DAMAGE, DESTRUCTION; OBLIGATION TO REBUILD; RENT ABATEMENT    17

8.1

   Determination to Rebuild    17

8.2

   Rent Abatement; Rebuilding; Force Majeure    17

8.3

   Liability    18

8.4

   Vacation; Survival    18
SECTION 9    TAXES    18

9.1

   Payment of Taxes    18

9.2

   Definition    19

9.3

   Joint Assessment    19

9.4

   Personal Property Taxes    19

9.5

   Right to Contest Assessment    20


          Page
SECTION 10    UTILITIES    20
SECTION 11    ASSIGNMENT AND SUBLETTING    20

11.1

   Consent    20

11.2

   Tenant Affiliate    21

11.3

   No Release of Tenant    21
SECTION 12    DEFAULTS AND REMEDIES    21

12.1

   Tenant Defaults    21

12.2

   Landlord’s Remedies    22

12.3

   Landlord Defaults    23

12.4

   Tenant’s Remedies    23
SECTION 13    CONDEMNATION    23

13.1

   Termination: Rent Reduction    23

13.2

   Parking    24

13.3

   Ancillary Facilities    24

13.4

   Apportionment of Award    24

13.5

   Restoration    25
SECTION 14    ESTOPPEL STATEMENT    25

14.1

   Contents    25

14.2

   Failure To Execute    25

14.3

   Financial Statements    26
SECTION 15    LANDLORD’S LIABILITY    26
SECTION 16    SEVERABILITY    26
SECTION 17    INTEREST    26
SECTION 18    INTEGRATION; DUAL TERMINATION    26

18.1

   Integration    26

18.2

   Dual Termination    27
SECTION 19    NOTICES    27

19.1

   Formal Notices    27

19.2

   Informal Notice    28
SECTION 20    WAIVERS    28
SECTION 21    HOLDING OVER    28

21.1

   Month-to-Month Tenancy    28

21.2

   One-Month Extension Right    29


          Page
SECTION 22    CUMULATIVE REMEDIES    29
SECTION 23    BINDING EFFECT; CHOICE OF LAW    29
SECTION 24    SUBORDINATION    29

24.1

   Subordination    29

24.2

   Execution of Documents    29
SECTION 25    ATTORNEY’S FEES    30
SECTION 26    LANDLORD’S ACCESS    30
SECTION 27    SIGNS    30
SECTION 28    RECORDATION    30
SECTION 29    QUIET POSSESSION    31
SECTION 30    RULES AND REGULATIONS    31
SECTION 31    SECURITY MEASURES    31
SECTION 32    AUTHORITY    31
SECTION 33    BROKERS    31
SECTION 34    OPTIONS    31

34.1

   Multiple    31

34.2

   Default    32

34.3

   Lease Extension    32
SECTION 35    CANCELLATION OPTIONS    32

35.1

   Fifty Percent (50%) ** Completion    32

35.2

   Post- ** Completion    33
SECTION 36    NOTICE TO LENDER; CURE BY LENDER    33
SECTION 37    DISPUTE RESOLUTION    34

37.1

   Resolution by Principals    34

37.2

   Small Disputes Arbitrable    34

37.3

   Conduct of Hearing    35

37.4

   Remedy    35

37.5

   Division of Costs    35

37.6

   Major Monetary Disputes Arbitrable    35

37.7

   Design and Construction to Continue While Controversy Pending    35
SECTION 38    WAIVER OF LANDLORD’S LIEN    35
SECTION 39    MISCELLANEOUS    36

39.1

   No Construction Against Drafter    36

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


             Page

39.2             Captions, Headings and Sections

   36
 

I.A.1.

  Building Site    38
 

I.A.2.

  Water and Sewer    39
 

I.E.1.

  Soil, Waste and Vent System    41
 

I.E.2.

  Storm Water System    41
 

I.E.3.

  Domestic Water System    41
 

I.E.4.

  Domestic Hot Water System    41
 

IV.D.1.

  Change Orders    47
 

IV.D.2.

  Unanticipated Field Conditions    48

SIGNATURES

     37

ADDENDUM REGARDING ** DEVELOPMENT

 

I.    **    38
   I.A.    Building Site    38
      I.A.1.    Building Site    38
      I.A.2    Water and Sewer    39
   I.B.    Environment    39
   I.C.    Exterior Construction    40
   I.D.    Electrical    40
   I.E.    Plumbing    41
      I.E.1.    Soil, Waste and Vent System    41
      I.E.2.    Storm Water System    41
      I.E.3.    Domestic Water System    41
      I.E.4.    Domestic Hot Water System    41
   I.F.    Flooring    41
   I.G.    Wall Treatments    41
   I.H.    Doors    41
   I.I.    Toilet Rooms    41
   I.J.    Elevator    42
   I.K.    Stairs    42
   I.L.    Loading Dock, Including Door and Hydraulic Lift    42
   I.M.    Exclusions    42
   I.N.    Accommodation for Building Improvements    42
   I.O.    Additional Structural Criteria    42
II.    Other Items    44
   II.A.    Ancillary Facilities    44
   II.B.    External Equipment    44
   II.C.    Landscaping    44
III.    Schedule, Termination and Compensation    44
   III.A.    Schedule    44
   III.B.    Site Plan Approvals    45
   III.C.    Consequences of Missing Benchmark Dates    45
   III.D.    Tenant Delay; Landlord Delay; Force Majeure    45

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


   III.E.    Schedule Revisions    46
IV.    Coordination    46
   IV.A.    Simultaneous Construction    46
   IV.B.    Cooperation; Sharing of Information    47
   IV.C.    Tenant Review    47
   IV.D.    Change Orders and Unanticipated Field Conditions    47
      IV.D.1.    Change Orders    47
      IV.D.2.    Unanticipated Field Conditions    48
   IV.E.    Rules and Regulations    49
   IV.F.    Inspection During Construction    49
   IV.G.    Unexpected Expenses    49
   IV.H.    Completion of **    50
   IV.I.    Landlord Responsibilities After Close-In of the **    50
   IV.J.    Payment for ** Upgrades    51
V.    Building Improvements    51
VI.    Environmental Certification    51
VII.    Miscellaneous    52
   VII.A.    Unforeseen Issues    52
   VII.B.    Time of Essence    52
   VII.C.    No Assignment    52
   VII.D.    Conflict with Drawings    52
SIGNATURES    53

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


EXHIBITS

 

EXHIBIT A    SITE PARCEL DESCRIPTION    54
EXHIBIT B    N/A - NO EXHIBIT B   
EXHIBIT C    RULES AND REGULATIONS    56
EXHIBIT D    MEASUREMENT OF SQUARE FOOTAGE    57
EXHIBIT E    SCHEDULE TO BE ATTACHED    58
EXHIBIT F    DEFINITION OF “CLOSE-IN OF THE **    59
EXHIBIT G    DEFINITION OF “SUBSTANTIAL COMPLETION”    60
EXHIBIT H    PARCEL DESCRIPTIONS - **    62

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


DATA CENTER LEASE

THIS DATA CENTER LEASE (“Lease”) is made and entered into this 18 th day of April, 1991, by and between ** , A VIRGINIA LIMITED PARTNERSHIP (“Landlord”) and VISA U.S.A. INC., a Delaware corporation (“Tenant”).

SECTION 1 PREMISES

1.1 Development . Landlord shall, at Landlord’s expense, construct the ** (as defined in the Addendum Regarding ** Development appended to this Lease (the “Addendum”)); and Tenant shall, at Tenant’s expense, construct the Building Improvements (as defined in the Addendum), to construct together a building containing approximately 65,360 square feet of gross floor area, with related parking facilities to be constructed at Landlord’s expense and certain Ancillary Facilities (as defined in the Addendum) to be constructed at Tenant’s expense. The ** and Building Improvements are collectively referred to herein as the “Building.” The Building shall be constructed on the parcel that is legally described in Exhibit A attached hereto (the “Site”).

1.2 Demise . Landlord hereby demises and leases to Tenant, and Tenant hereby leases and rents from Landlord, (i) the Site; (ii) the ** ; (iii) in common with Landlord and others, the right to utilize all easements and rights-of-way across any land, highway, street, road or avenue open or proposed in, on, across, abutting or adjoining and benefitting the Site, for the purpose of ingress or egress; and (iv) in common with Landlord and others, the right to utilize the Parking Area (as defined in Section 1.3), all of which taken together shall constitute the “Premises.”

1.3 Parking Area . The area which at any particular time during the effective period of this Lease is then being provided as parking for the Building is herein called the “Parking Area”. Landlord and Tenant are contemporaneously herewith entering into a Lease for office and computer facility space in the building to which the Building is to be annexed, called the “ ** ”, and that lease is hereinafter called the “ ** Lease”. The parking area provided to Tenant pursuant to the ** Lease shall be called the “ ** Parking Area”. Tenant currently leases space in the ** from Landlord pursuant to a lease entered into February 15, 1977, and subsequent amendments thereto, called the “ ** Lease”. Under the ** Lease, Tenant is provided at least 4 parking spaces per 1,000 rentable square feet located adjacent to the ** . Tenant agrees that commencing with the commencement of construction of the Building, the ratio of parking spaces in the Parking Area and the ** Parking Area to rentable floor area in the Building and the ** may be reduced by Landlord, subject to the following conditions:

1.3.1 Minimum Parking Ratio . At no time during which this Lease is in force (including any renewal periods) shall Landlord provide to Tenant less than 2.6 parking spaces per 1,000 square feet of rentable space in the Building. At no time during which both this Lease

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

- 1 -


and the ** Lease are in force shall Landlord provide to Tenant less than 2.6 spaces per each 1,000 rentable square feet demised to Tenant under both this Lease and the ** Lease. At the commencement of both said Leases, Landlord and Tenant agree that such minimum number of spaces for the combined leases shall be 275 spaces. In addition to such spaces allocated hereunder to Tenant, Landlord shall reserve the minimum number of spaces for handicap parking required by law adjacent to the handicap access ramp to the **, plus six spaces reserved for visitors of all tenants of the ** , located adjacent to the front entrance of the ** .

1.3.2 Location . Landlord has represented that such minimum number of spaces cannot be provided entirely adjacent to the Building and/or the ** . Landlord shall always provide to tenants of the Building and the ** the maximum number of spaces adjacent to the Building (i.e., on the ** Parcel) as can reasonably be built as surface parking on that site (except during construction of the Building as set forth below). Additionally, Landlord shall develop, solely at Landlord’s expense, the maximum number of spaces for surface parking reasonably possible taking into account engineering requirements, on the parcel immediately across ** , known as the ** Parcel (“ ** Parking Area”). This parking area shall be included in the Parking Area and the ** Parking Area until such time, if ever, as Landlord constructs a parking structure on the ** parcel and provides parking spaces to Tenant therein in accordance with Section 1.3.3 below. Further, Landlord shall use its best efforts to obtain immediately the agreement of the tenants of the office building located on the ** Parcel to permit Tenant’s employees and invitees to park in the parking area presently serving that building, provided that Tenant and Landlord agree that such tenant’s employees and invitees may park in the ** Parking Area and Tenant agrees to accept such parking areas on the ** parcel in lieu of the ** Parking area. Upon the expiration or termination of such ** tenant’s lease, including any renewal options exercised by such tenant, Landlord shall provide to Tenant access to the ** parking area in accordance with this Section 1.3. If and when Landlord constructs the parking structure on the ** parcel, Landlord may relocate Tenant’s parking spaces from the ** and/or ** parcels to such structure, such allocation to be in accordance with this Section 1.3. If parking is provided in such structured parking facility to any party or parties other than tenants of the building to be built on the ** parcel, then Tenant, at its option, may have its parking spaces reallocated from the ** and/or ** parcels to such structured parking facility and Tenant agrees to accept such parking areas in lieu of parking areas on the ** and/or ** parcels, provided that Tenant is always provided the minimum parking ratio as stated above in Section 1.3.1. The ** , ** , ** and ** Parcels are defined as shown on Exhibit H.

1.3.3 Priority Measures . If Tenant shall reasonably determine, at any time during which this Lease or the ** Lease is in force, that Tenant’s employees and invitees cannot find sufficient parking spaces within the Parking Area or the ** Parking Area with reasonable convenience, whether because occupancy of the surrounding buildings has increased substantially or because third parties have encroached upon the Parking Area and ** Parking Area or for other reasons, then upon Tenant’s request, Landlord shall reserve 162 spaces on the

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

2


** Parcel and 113 spaces on the ** Parcel (or ** Parcel) for Tenant’s exclusive use. Such spaces on both parcels shall be those most immediately adjacent to the Building and the ** without, however, displacing the spaces reserved for handicapped and visitor parking. The balance, if any, of the Parking Area or ** Parking Area shall be provided to Tenant, in common with other tenants of Landlord, on the ** and ** parcels. If Landlord shall not have obtained for Tenant parking spaces on the ** Parcel, then the spaces to be reserved for Tenant thereon shall be reserved for Tenant on the ** Parcel, provided that such reservation of spaces on the ** Parcel shall not relieve Landlord of its duty to use its best efforts to obtain such spaces for Tenant on the ** Parcel.

Alternatively, Landlord may, at its option and expense, erect and maintain a parking structure on the ** parcel and, if Landlord shall have allocated parking spaces therein to Tenant, then at Tenant’s option, reserve spaces for Tenant’s use therein equivalent to the number which are allotted to Tenant above in this Section 1.3.3 on the ** and/or ** Parcels.

Any reservation of spaces for Tenant in the Parking Area and the ** Parking Area (including the ** , ** and/or ** Parcels as applicable) may be done initially through signage erected or labeling of spaces at Landlord’s expense. In the event that Tenant reasonably determines that signage alone is not effective, then Tenant may control access through the issuance of parking stickers and other reasonable measures and Landlord shall give Tenant all reasonable assistance in enforcing such parking provisions. If such measures fail, at Tenant’s reasonable determination, at Tenant’s request, Landlord shall at Landlord’s expense isolate such area and erect gates to the Parking Area and the ** Parking Area and permit Tenant at Tenant’s expense to control access.

1.3.4 Safety and Convenience Measures . If and when Tenant is provided parking spaces on the ** Parcel, Landlord, at Landlord’s expense, shall provide and maintain a stairway from the ** Parcel parking area to grade level in a location reasonably convenient to the ** entrance, and shall provide and maintain crosswalks across ** during such time as parking is provided there to Tenant (i) from such stairway and (ii) upon completion of the ** Parking Area, from there. Landlord shall also, at Landlord’s expense, provide and maintain sidewalks connecting each of the ** stairway and crosswalk and the ** Parking Area crosswalk, to the respective parking areas, and to pedestrian entrances to the ** Parking Area. Landlord shall provide lighting on the Parking Area and ** Parking Area (including any parking areas on the ** , and ** and ** Parcels) to a standard consistent with reasonable safety and security practices, but not less than current lighting on the ** parking area. Landlord shall also post either stop signs or yield signs for the crosswalks. A vehicle entrance to the ** Parking Area shall open to ** , if possible, as well as to ** , subject to county approval. The Safety and Convenience measures as set forth in this Section 1.3.4 shall be constructed by Landlord as early as reasonably possible.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

3


1.3.5 Parking During Construction . During construction, Landlord may temporarily relocate a portion of the Parking Area and ** Parking Area to the ** and/or ** parcels, provided such portion relocated is kept to a reasonable minimum, but at no time shall parking available to Tenant on the ** Parcel be less than 87 spaces. Such parking on all locations shall at all times be subject to the requirements of Section 1.3.4 above. Landlord and Tenant shall require that employees of their respective contractors and subcontractors not park on the ** except within the confined construction area.

1.3.6 Emergency Power Facilities . Landlord shall permit Tenant to maintain semi-tractor trailers in the Parking Area or in the ** Parking Area for temporary storage and operation of diesel fuel and generators, located immediately adjacent to the ** on the North side, during the Term (as defined in Section 2) in the event of emergency, casualty or other event during which Tenant reasonably requires such capability, and during construction pursuant to Section II.a of the Addendum, provided that Tenant complies with applicable Environmental Laws, (as defined in the Addendum) and does not unreasonably interfere with other tenants’ access to or use of the Premises.

SECTION 2 COMMENCEMENT: TERM

This Lease shall be effective on the date first written above. For purposes of the payment of Rent (as defined in Section 3) and the existence of all obligations of the parties relating to the rental and occupancy of the completed Building, the term of this Lease (the “Term”) shall be for ten (10) years, and shall commence on the “Commencement Date,” which shall be either (a) the earlier to occur of (i) the date Tenant, or anyone claiming by, through or under Tenant occupies the Premises other than for the sole purpose of constructing the Building Improvements, or (ii) six (6) months after Close-In of the ** (as defined in Exhibit F); or (b) if Tenant is temporarily excused from its obligation to pay Rent pursuant to Section III.C(iii) of the Addendum, the date on which Tenant’s obligation to pay Rent begins; provided that if the Commencement Date is determined pursuant to this clause (b) and if Tenant, or anyone claiming by, through or under Tenant occupies the Premises on a date earlier than the Commencement Date other than for the sole purpose of constructing the Building Improvements, then all obligations of Landlord and Tenant under this Lease except the payment of Rent, Real Property Taxes and Operating Expenses shall commence on such date of occupancy. Within thirty (30) days after the Commencement Date, Landlord and Tenant shall execute a written declaration setting forth the Commencement Date and the date upon which the Term will expire. Failure to execute such a written declaration shall not affect the commencement or expiration of the Term.

SECTION 3 RENT AND EXPENSES

Tenant shall pay to Landlord, at its address set forth in Section 19, or at such address as Landlord shall direct, rent (“Rent”) for the Premises, in an initial amount determined in accordance with Section 3.1, without deduction, non-judicial set-oil or demand, payable in equal monthly installments in advance on the first day of each and every month during the Term. Rent for any period during the Term which is less than one (1) month shall be a pro rata portion of the monthly installment.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

4


3.1 Rent . The Rent for the Premises shall initially be in an amount equal to Sixty Thousand Nine Hundred Forty-Four and No/100 Dollars ($60,944.00) per month ($12.00 per Visa usable and Visa rentable square foot per annum as set forth in Exhibit D), subject to escalation as provided in Section 4.

3.2 Net Lease . It is the agreement of Landlord and Tenant that this Lease is a so-called “triple net” lease, and the payment of all charges and expenses necessary or incident to the use or operation and repairs, maintenance, restoration or replacement of the Premises, the Building Improvements and the Ancillary Facilities, as well as all charges and expenses necessary or incident to the repair, restoration or replacement of the Building Improvements and the Ancillary Facilities, and the payment of all impositions, taxes, insurance costs (including all insurance costs incurred by Landlord) or other payments explicitly required to be made by Tenant pursuant to the provisions of this Lease, are the sole obligation of Tenant, and Landlord neither has nor shall have any obligation of payment therefor. The payment of all charges and expenses necessary or incident to the repair, replacement, restoration or protection of the Premises, necessitated by structural defects or in the nature of capital expenditures, other than Tenant’s Building Improvements or the Ancillary Facilities, are the sole obligation of Landlord, and Tenant neither has nor shall have any obligation of payment therefor. Upon the failure of Tenant to pay any of the costs, charges or expenses it is so obligated to pay, Landlord shall have the same rights and remedies as otherwise provided in this Lease for the failure of Tenant to pay Rent. Upon the failure of Landlord to pay any of the costs, charges or expenses it is so obligated to pay, except for financial obligations of the Landlord to third parties which may pertain to property interests of the Landlord in addition to the Premises such as for mortgages, taxes or insurance payments, Tenant shall have the same rights and remedies as otherwise provided in this Lease in the event of a Landlord Default (as defined in Section 12.3). In the event that any of the costs, charges or expenses Tenant is obligated to pay is paid in the first instance by Landlord, and then billed by Landlord to Tenant, then, with the invoice, Landlord shall provide Tenant with supporting documentation related thereto and Tenant shall pay the invoice within thirty (30) days after receipt of the invoice and adequate supporting documentation.

3.3 Non-Duplicative Rights and Obligations . Landlord and Tenant acknowledge that they have entered into the ** Lease simultaneously herewith. Both the ** and the Building are situated on the Site. Therefore, the terms of this Lease and of the ** Lease, read together, purport to encumber the same land twice and grant and subject Landlord and Tenant to duplicative rights and obligations with respect to the Land on which the ** and the Building are located. Landlord and Tenant hereby agree that notwithstanding any other provisions of this Lease and the New ** , for so long as (a) both this Lease and the ** Lease remain in full force and effect, and (b) VISA U.S.A. INC. is the Tenant under both this Lease and the ** Lease, to the extent either Landlord or Tenant is subjected to liability for the same expense or obligation with respect to the land, or granted an entitlement to some benefit or right with respect to the land, twice due to the fact that such right or liability is recited in both of such leases, such leases shall instead be construed to subject such party to such liability, and to grant such party such benefit or right, but once. Notwithstanding the foregoing, it is expressly agreed, however, that Landlord and Tenant intend

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

5


that Tenant be obligated to pay the Rent reserved in both such leases and to perform each and every other monetary obligation and non-monetary obligation (other than with respect to the land) of Tenant with respect to the ** and the Building set forth in this Lease and in the ** Lease.

SECTION 4 RENT ESCALATION

On the first (1st) anniversary date of the Commencement Date, and on each anniversary date thereafter during the Term (each of such dates being hereinafter referred to as an “Adjustment Date”), the monthly Rent payable pursuant to Section 3 shall be increased by an amount equal to the product of (i) the monthly Rent payable immediately preceding the Adjustment Date then at hand (ignoring any rental abatements which may then be in effect), and (ii) two percent (2%).

The Rent, as adjusted, shall be due and payable as of such Adjustment Date in equal monthly installments, as set forth in Section 3, until the next Adjustment Date or the end of the Term, whichever is applicable.

SECTION 5 USE

5.1 Use . Tenant may use and occupy the Building solely for office purposes, the operation of a computer data center or data processing facility, and for such other lawful purposes as may from time to time be approved by Landlord, which approval shall not be unreasonably withheld, conditioned or delayed, but in no event shall Tenant use the Premises in any manner prohibited by law (including, without limitation, zoning ordinances), this Lease or building and use restrictions, covenants or conditions now or hereafter of record during the Term. During the Term, with Landlord’s approval, which shall not be unreasonably withheld, conditioned or delayed, Tenant may install externally mounted equipment on or at the Building, such as satellite dishes, communications antennae and security devices including lighting, and Landlord shall assist Tenant in obtaining necessary governmental licenses or approval, pursuant to Section II.B of the Addendum. Tenant shall provide to Landlord, for approval by Landlord prior to commencement of such installation, detailed plans, specifications and working drawings related thereto, as well as a list of all contractors, subcontractors and others to perform all work. All contractors, subcontractors and others to perform all or any portion of such work shall be licensed and bonded in the Commonwealth of Virginia and shall be required to maintain levels of insurance customary in their trades, naming Landlord, Tenant and Landlord’s First Mortgage Lender as additional insureds. Any such installation of satellite dishes, and the use and operation thereof, shall comply with any and all federal, state and local statutes, laws, codes, regulations, ordinances and orders, now or hereafter existing, related thereto. Tenant shall indemnify, defend and hold Landlord harmless from and against any and all claims, demands, liability, costs or expenses (including, without limitation, court costs and attorney’s fees), or threat thereof, which Landlord may suffer or incur as a result of the installation, use, repair, maintenance, replacement, or removal of such dishes, and, further, Tenant shall repair any damage to the roof resulting therefrom and, in the event any roof warranty is voided or impaired as a result thereof, Tenant

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

6


shall assume the obligation to repair and maintain the roof to the extent of such warranty. The foregoing indemnity shall survive the expiration or earlier termination of this Lease.

5.2 Compliance with Law . Tenant shall, at Tenant’s expense, remain in compliance with all applicable statutes, ordinances, rules, regulations, and orders in effect during the effective period of this Lease or any part thereof regulating the use by Tenant of the Premises, the Building Improvements and the Ancillary Facilities, and its repair, maintenance and restoration thereof in accordance with this Lease, including, without limitation, any alterations to the Building Improvements and the Ancillary Facilities that may be required by applicable statutes, ordinances, rules, regulations and orders. Landlord shall, at Landlord’s expense, remain in compliance with all applicable statutes, ordinances, rules, regulations, and orders in effect during the effective period of this Lease or any part thereof regulating Landlord’s use of the Premises, and its repair, maintenance and restoration thereof in accordance with this Lease, to the extent of Landlord’s responsibilities pursuant to Sections 3.2 and 6.4, including, without limitation, any alterations to the Premises that may be required by applicable statutes, ordinances, rules, regulations and orders. Tenant shall not use or permit the use of the Premises in any manner that will tend to create waste or a nuisance.

5.3 Environmental Requirements . Tenant shall at all times during the effective period of this Lease be in compliance with any and all applicable federal, state and local laws, rules, regulations, orders, ordinances, and standards, as they may now or hereafter exist, relative to the use by Tenant of the Premises, the Building Improvements and the Ancillary Facilities, and its repair, maintenance and restoration thereof to the extent of Tenant’s responsibilities in accordance with this Lease relating in any way to hazardous or toxic substances or other environmental matters, including, without limitation, the Environmental Laws (as defined in Section VI of the Addendum). Landlord shall at all times during the effective period of this Lease be in compliance with any and all applicable federal, state and local laws, rules, regulations, orders, ordinances, and standards, as they may now or hereafter exist, relative to Landlord’s use of the Premises, and its repair, maintenance and restoration thereof to the extent of Landlord’s responsibilities pursuant to this Lease, relating in any way to hazardous or toxic substances or other environmental matters, including, without limitation, the Environmental Laws.

5.4 Condition of Premises . Tenant hereby accepts the Premises in their condition existing as of the Commencement Date, except for latent defects in the ** , any ** Punchlist Items (as defined in Exhibit G), and environmental hazards on the Site (except to the extent caused by Tenant or its contractors, subcontractors, consultants, agents or employees) or in the ** (except to the extent caused by Tenant or its contractors, subcontractors, consultants, agents, or employees), subject to all applicable zoning, municipal, county, state and federal laws, ordinances and regulations governing and regulating the use of the Premises, and any covenants or restrictions now or hereafter of record, and accepts this Lease subject thereto and to all matters disclosed thereby. Landlord represents and warrants that there are no covenants or restrictions of record as of the date hereof that would prohibit or prevent the construction of the Building or any of the uses set forth in Section 5.5.1, and that it has not taken,

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

7


will not take, and is not aware that any other person or entity has taken, any action that would lead to the imposition of any covenants or restrictions that would prohibit or prevent the construction of the Building or any of the uses set forth in Section 5.5.1. Tenant acknowledges that neither Landlord nor Landlord’s agent has made any representations or warranties as to the present or future suitability of the Premises for the conduct of Tenant’s business therein, except for representations or warranties specifically set forth in this Lease.

5.5 Zoning Ordinance Representation .

5.5.1 Landlord understands that Tenant intends to use the Building as an office and computer data processing facility, and to use the Ancillary Facilities for, among other uses, the generation of electric power and the storage of diesel fuel and electric storage batteries. Landlord represents and warrants that, pursuant to the ** zoning ordinance in effect on the date hereof (the “Zoning Ordinance”), the Site lies within the ** . Landlord has filed a rezoning application with ** (Zoning Case #**) seeking a rezoning of the site from ** . Landlord represents and warrants that all the uses set forth in this Section 5.5.1 are, as of the date hereof, permitted uses in both the ** and ** zones by the Zoning Ordinance. Landlord further represents and warrants that on the date hereof it has received no notice of pending amendments to the Zoning Ordinance that would change the permitted uses on the Site, and covenants that if at any time during the effective period of this Lease it receives such notice it will promptly send a copy to Tenant. Landlord further represents and warrants that it has received approval of the Site Plan as contemplated in the Addendum and that it will take all reasonable actionsto preserve the density of development allowed by the approved Site Plan. Landlord covenants that it has not taken and will not take any actions that would cause any or all of the uses set forth in this Section 5.5.1 to become nonconforming uses or not permitted uses during the effective period of this Lease or any extension of the Term.

5.5.2 The foregoing representations and warranties are subject to the following assumptions and qualifications:

a. Virginia Code Sections 15.1-486, et seq . (the “Enabling Legislation”) authorizes the local governing body, in this instance the Board of Supervisors of **, to classify the territory under its jurisdiction into zoning districts to regulate land use and development. The Zoning Ordinance recites that it was adopted by ordinance pursuant to the Enabling Legislation. Landlord has assumed, based solely upon such recitation, that the Zoning Ordinance was duly authorized and adopted.

b. The Site, Building and use thereof are subject to all of the other provisions of the Zoning Ordinance, as amended, including without limitation, site plan and public facility requirements, and any occupancy of the Building is subject to the issuance of a non-residential use permit. Also, the use of the Building is subject to any and all other applicable laws, rules, regulations, orders and ordinances of the United States, Commonwealth of Virginia and County of ** .

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

8


5.5.3 If any of the representations or warranties set forth in Section 5.5.1 is untrue, or if the Zoning Ordinance or any other law, statute or ordinance affecting the permitted uses of the Site is changed as a result of any actions by Landlord or any party affiliated with Landlord at any time during the effective period of this Lease, including any extension periods, so that the Building cannot be used as stated in Section 5.5.1 then Tenant shall have the right to terminate this Lease and, at Tenant’s option, the ** Lease upon thirty (30) days’ prior written notice to Landlord, and Tenant shall have no further liability to Landlord hereunder or thereunder except under those provisions which would normally survive termination, provided, however, that Tenant shall have no right to terminate this Lease during the pendency of any action that would make all of the uses set forth in Section 5.5.1 permitted uses on the Site provided that Tenant is permitted to carry on its business after such action and during the pendency of such action in the same manner as immediately before such change. Landlord shall undertake diligent efforts to prosecute such rezoning action at Landlord’s expense promptly after it learns of such change.

SECTION 6 MAINTENANCE, REPAIRS AND ALTERATIONS

6.1 Tenant’s Obligations . Tenant shall keep in good order, condition and repair the Building and Ancillary Facilities and every part thereof, whether or not any portion of the Premises, Building Improvements or Ancillary Facilities requiring repair, or the means of repairing the same, is reasonably or readily accessible to Tenant, and whether or not the need for such repairs occurs as a result of Tenant’s use, any prior use, the elements or the age of such portion of the Premises, Building Improvements or Ancillary Facilities; provided, however, that Landlord shall be responsible for any repairs the need for which occurs as a result of structural defects or which are in the nature of capital expenditures other than the Tenant’s Building Improvements or Ancillary Facilities or which result from the negligence or willful misconduct of Landlord, its agents, employees or invitees.

6.2 Surrender . On the last day of the Term, or on any sooner termination, as provided herein, Tenant shall surrender the Premises (which shall include for purposes of this surrender provision all alterations performed by Tenant as provided in Sections 6.5.1 and 6.5.2) to Landlord in the same condition as at the Commencement Date, ordinary wear and tear excepted, and, at Tenant’s sole option, remove or surrender any or all of the Building Improvements, any or all alterations performed by Tenant as provided in Sections 6.5.1 and 6.5.2, and Tenant’s trade fixtures, furnishings and equipment. Tenant shall repair any damages to the Premises occasioned by the installation or removal of any of the foregoing. Notwithstanding anything to the contrary otherwise stated in this Lease, if Tenant leaves any of the foregoing on the Premises, including without limitation air lines, power panels, electrical distribution systems, lighting fixtures, space heaters, air conditioning, plumbing or fencing, any of the foregoing that were in use by Tenant or its permitted subtenants immediately prior to the end of the Term shall be in good operating condition, and any of the foregoing that were not in use by Tenant or its permitted subtenants as of when Tenant or its permitted subtenants ceased operations in the Premises shall be in “as is” condition.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

9


6.3 Landlord’s Rights . If Tenant shall fail to perform Tenant’s obligations under Section 8 (relating to destruction of the Premises), or under any other Section of this Lease, Landlord may at its option (but shall not be required to) enter upon the Premises after thirty (30) days’ prior written notice to Tenant (except in the case of an emergency, in which case notice may be informal and shall be effective upon receipt) perform such obligations on Tenant’s behalf and put the same in good order, condition and repair, and the cost thereof shall become due and payable to Landlord thirty (30) days after written demand therefor, which demand shall include appropriate supporting documentation.

6.4 Landlord’s Obligations; Tenant’s Rights . It is intended by the parties hereto that Landlord have no obligation, in any manner whatsoever, to repair or maintain the Building Improvements, the Ancillary Facilities or the equipment therein, all of which obligations are intended to be those of Tenant under Section 6.1. Landlord shall, at Tenant’s expense, keep in good order, condition and repair the Premises other than the Building and the Ancillary Facilities and every part thereof, whether or not any portion of the Premises requiring repair, or the means of repairing the same, is reasonably or readily accessible to Landlord, and whether or not the need for such repairs occurs as a result of Tenant’s use, any prior use, the elements or the age of such portion of the Premises; provided, however, that Tenant shall be responsible for any repairs the need for which occurs as a result of the negligence or willful misconduct of Tenant, its agents, employees or invitees. In the event that Tenant has actual knowledge that repair or maintenance work which Landlord is obligated to perform in accordance with this Section 6.4 and which is not of an emergency nature (as defined below) is required, then Tenant shall provide Landlord, and any first mortgage lender (“First Mortgage Lender”) of Landlord if Landlord has notified Tenant of the name and address of such First Mortgage Lender, with a written notice specifying the requirement therefor; and, provided that such repair or maintenance work is in fact required, Landlord shall (or First Mortgage Lender may) proceed with due diligence and in good faith to effect the same within thirty (30) days after receipt of Tenant’s written notice, or within such longer period of time as may reasonably be required in the event that, due to the particular nature of such work, it is not reasonably susceptible to being repaired or maintained within such thirty (30) day period.

If in Tenant’s sole discretion any repair or maintenance work that Landlord is obligated to perform in accordance with this Section 6.4 is needed in order to avoid interruption of Tenant’s operations or damage to any of Tenant’s equipment or threatens the life or safety of any person (“of an emergency nature”), then Tenant shall provide Landlord with prompt telephonic notice specifying the requirement therefor and the emergency nature thereof, and Landlord shall proceed with due diligence to abate the emergency or threat thereof as soon as reasonably required. In the event that Landlord fails to accomplish the same, then, upon a second telephonic notice to Landlord, Tenant shall have the right to perform such work at Tenant’s expense.

6.5 Alterations, Additions and Improvements .

 

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6.5.1 Building Improvements; Ancillary Facilities . Tenant shall have the right, without Landlord’s prior written consent, to make alterations, additions or improvements to the Building Improvements and the Ancillary Facilities; provided, however, that any such alterations, additions or improvements shall not be made if such work would decrease the market value of the Premises as measured immediately prior to the commencement of such work; and provided further that changes to the external appearance of the Ancillary Facilities shall not be made without the prior written approval of Landlord, which shall not be unreasonably withheld, conditioned or delayed. All contractors and subcontractors performing such work shall be licensed and maintain suitable levels of insurance, naming Landlord and Landlord’s First Mortgage Lender as additional insureds. Tenant shall ensure that all necessary permits have been issued prior to the commencement of any such work.

6.5.2 Premises . During the Term, Tenant shall have the right to make alterations, additions, or improvements to the Premises only with Landlord’s prior written consent, which shall not be unreasonably withheld, conditioned or delayed. Landlord may require that Tenant provide plans and specifications of the proposed work prior to the Landlord granting consent. In addition, Landlord shall have the right to approve all contractors and subcontractors performing such work and require them to be licensed and to maintain suitable levels of insurance.

6.5.3 Drawings . Any alteration, addition or improvement to the Premises that Tenant shall make pursuant to Section 6.5.2 shall be documented with “as-built” drawings, a copy of which shall be delivered to Landlord upon the completion of such alteration, addition or improvement.

6.5.4 Liens . Tenant shall pay, when due, all claims for labor or materials furnished or alleged to have been furnished to or for Tenant at or for use in the Building Improvements, the Ancillary Facilities or the Premises, which claims are or may be secured by any mechanics’ or materialmen’s lien against the Premises or any interest therein. Landlord shall have the right to post notices of non-responsibility in or on the Premises as provided by law, and shall also have the right to require Tenant to include such a provision and waiver of liens in any of its contracts which could give rise to such liens. If Tenant shall, in good faith, contest the validity of any such lien, claim or demand, then Tenant shall, at its sole cost and expense, defend itself and Landlord against the same, provided, however, that within ten (10) business days of the filing of any such lien, Tenant shall cause such lien to be removed of record by payment, bonding or otherwise. Landlord may require Tenant to pay Landlord’s reasonable attorney’s fees and costs in participating in such action if Landlord shall decide it is in its best interest to do so.

6.5.5 Ownership. Except as provided in Section 6.2, any alterations, additions or improvements made to the Premises shall become the property of Landlord and shall remain upon and be surrendered with the Premises at the expiration of the Term. Notwithstanding the provisions of this paragraph, the Building Improvements, the Ancillary Facilities, and Tenant’s movable trade fixtures, furnishings and equipment shall remain the property of Tenant (unless

 

11


abandoned to Landlord upon surrender of the Premises) and Tenant’s moveable trade fixtures, furnishings and equipment may be removed by Tenant subject to the provisions of Section 6.2.

6.5.6 Compliance with Laws; Workmanship . Any alterations, additions or improvements made to the Premises shall be constructed in a good and workmanlike manner, in accordance with all applicable laws, rules, regulations, orders, ordinances, building codes, and board of fire underwriters requirements.

SECTION 7 INSURANCE AND INDEMNITY

7.1 Insurance During Construction .

7.1.1 General Contractors . Before the commencement of construction of the ** , Landlord shall deliver to Tenant and prior to the commencement of construction of the Building Improvements and/or Ancillary Facilities, Tenant shall deliver to Landlord, certificates of insurance evidencing the following types of insurance coverage for their respective contractors in the following minimum amounts, written on an occurrence basis, which policies shall (i) be issued by companies reasonably approved by the other party, (ii) be maintained by Landlord or its contractors and subcontractors at all times during the construction of the ** , and by Tenant or its contractors and subcontractors at all times during construction of the Building Improvements and Ancillary Facilities, (iii) name Landlord and Tenant as an additional insured and (iv) be endorsed to waive subrogation against Landlord and Tenant:

a. Workers’ compensation coverage, with statutory limits, and employer’s liability coverage with limits as follows: One Hundred Thousand Dollars ($100,000) per accident for bodily injury by accident; One Hundred Thousand Dollars ($100,000) per each employee for bodily injury by disease, with a policy limit of Five Hundred Thousand ($500,000) for bodily injury by disease;

b. Commercial general liability policy to include Contractors’ Basic Coverage with XC&U exclusions deleted, with endorsements for “Completed Operations,” “Broad Form Property Damage Liability,” “Independent Contractors’ Protective Liability,” “Personal Injury Liability,” and “Blanket Contractual Liability” with limits in an amount not less than One Million Dollars ($1,000,000) per occurrence.

c. Automobile liability coverage, with bodily injury limits of at least One Million Dollars ($1,000,000) combined single limit for bodily injury or property damage for each accident;

d. Builder’s risk (non-reporting form) coverage written on a “Completed Value and Replacement Value” form to cover the costs of construction and consequential losses incurred as a result of covered damage to the ** (Landlord) or Building Improvements and Ancillary Facilities (Tenant), including loss to the interiors of unenclosed buildings; and

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

12


e. Umbrella excess liability coverage providing for at least Ten Million Dollars ($10,000,000) in coverage above the primary employers liability, comprehensive general liability, automobile liability and a Ten Thousand Dollar ($10,000) self-insured retention.

7.1.2 Subcontractors . Landlord and Tenant shall each require their respective general contractors to certify to the other party hereto that their respective subcontractors have insurance coverages covering their work on the Building and the Site of the types and in amounts customary to their particular trades.

7.2 Insurance During Term .

7.2.1 Landlord’s Liability Insurance . Landlord shall, at Tenant’s sole cost and expense, obtain and keep in force during the Term, a policy of commercial general liability insurance naming Tenant as an additional insured, insuring against any liability arising out of the use, occupancy or maintenance of the Premises and all areas appurtenant thereto. Such insurance shall, together with excess umbrella liability coverage, be in an amount not less than Five Million Dollars ($5,000,000), written on an occurrence basis.

7.2.2 Landlord’s Property Insurance . Landlord shall, at Tenant’s sole cost and expense, obtain and keep in force during the Term a policy or policies of insurance covering loss or damage to the ** , in the amount of the full replacement value thereof, as the same may exist from time to time, against “all perils” of direct physical damage or comparable coverage as then customary in the insurance industry for comparable property. Said insurance policy or policies shall provide for payment of loss thereunder to Landlord and any Lenders (if such Lenders have been made known to the insuring party) as their interests may appear.

7.2.3 Insurance To Be Procured by Tenant . Tenant, at Tenant’s sole cost and expense, shall obtain and maintain in effect at all times during the Term, policies providing for the following coverage:

(a) Property Insurance . Policies of insurance covering the Ancillary Facilities, Building Improvements, and Tenant’s fixtures and equipment installed and located in the Premises, and in addition thereto, covering all of the furnishings, merchandise and other contents in the Premises, for the full replacement value of said items. Coverage should at least insure against “all perils” of direct physical damage or comparable coverage as then customary under insurance industry practice in the Commonwealth of Virginia, together with insurance against vandalism, malicious mischief and sprinkler leakage or other sprinkler damage. Any and all proceeds of such insurance, so long as the Lease shall remain in effect, shall be used only to the extent necessary to repair or replace or pay for the items so insured.

(b) Liability Insurance . A policy of commercial general liability insurance, naming Landlord and Landlord’s First Mortgage Lender as additional insureds, protecting against bodily injury, property damage or any personal liability occasioned by an occurrence on or about any part of the property, the Premises or appurtenances thereto, and containing contractual liability coverage, with such policies together with excess umbrella

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

13


liability coverage, to be in the minimum amount of Five Million Dollars ($5,000,000) per occurrence. In the event that it becomes customary for a significant number of tenants of commercial office buildings in the area to be required to provide liability insurance policies to their landlords with coverage limits higher than the foregoing limits, then Tenant shall be required on demand of Landlord to obtain insurance policies the limits of which are not less than the then customary limits.

(c) Tenant’s Worker’s Compensation Insurance . Tenant shall, during the entire Term, keep in full force and effect, worker’s compensation or similar insurance affording statutory coverage and containing statutory limits as required under the local worker’s compensation or similar statutes.

7.3 Insurance Policies . All insurance policies herein to be procured by either party shall (i) be issued by good and solvent insurance companies licensed to do business in the Commonwealth of Virginia having a Best’s Rating of AX or better; (ii) be written as primary policy coverage and not contributing with or in excess of any coverage which the other party hereto may carry; and (iii) insure and name respectively Tenant or Landlord as an additional insured as their respective interests may appear; all such policies shall contain a provision that although respectively Tenant or Landlord and Landlord’s First Mortgage Lender are named as additional insureds, Tenant, Landlord and such First Mortgage Lender shall nevertheless be entitled to recover under the other party’s policies for any loss, injury or damage to it or its servants, agents and employees by reason of the act or negligence of Landlord or Tenant or Lender as applicable. Neither the issuance of any insurance policy required hereunder, nor the minimum limits specified herein with respect to Landlord’s or Tenant’s insurance coverage, shall be deemed to limit or restrict in any way Landlord’s or Tenant’s liability arising under or out of this Lease. With respect to each and every one of the insurance policies herein required to be procured by Landlord or Tenant, Landlord or Tenant shall deliver to Landlord true copies of each such policy or modifications in force at the commencement of the lease and thereafter upon the other party’s demand therefor. Any insurance required to be carried hereunder may be carried under a blanket policy covering the Premises and other locations of the party. Each and every insurance policy required to be carried hereunder by or on behalf of a party shall provide (and any certificate evidencing the existence of each such insurance policy shall certify) that, unless the other party shall first have been given thirty (30) days prior written notice thereof: (i) such insurance policy shall not be cancelled and shall continue in full force and effect, (ii) the insurance carrier shall not fail to renew such insurance policy, and (iii) no material changes may be made in such insurance policy. The term “insurance policy” as used herein shall be deemed to include any extensions or renewals of such insurance policy. In the event that Tenant shall fail promptly to furnish any insurance coverage hereunder required to be procured by Tenant, and such failure continues despite Landlord’s informal notice to Tenant, Landlord, at its sole option, shall have the right to obtain the same and pay the premium therefor for a period not exceeding one (1) year in each instance, and the premium so paid by Landlord and a fifteen percent (15%) administrative charge shall be immediately payable by Tenant to Landlord as additional rent, provided that if Tenant provides evidence of such coverage to Landlord, Landlord shall cancel

 

14


such coverage obtained by Landlord and credit Tenant the amount of premium, if any, refunded to Landlord, less an administrative charge of fifteen percent (15%) of such refund.

7.4 Insurance Requirements . Tenant shall not do or permit to be done any act or thing upon the Premises that will invalidate or be in conflict with fire insurance policies covering the property or any part thereof, including all common areas, or fixtures and property therein, or any other insurance policies or coverage referred to above in this Section 7; and Tenant shall promptly comply with all rules, orders, regulations, or requirements, of the Insurance Services Office having jurisdiction, or any similar body, in the case of such fire insurance policies, and shall not do, or permit anything to be done, in or upon the Premises, or bring or keep anything therein, which shall increase the rate of fire insurance on the property or on any property, including all Common Areas, located therein, or increase the rate or rates of any other insurance referred to hereinabove applicable to the property or any portion thereof. If by reason of failure of Tenant to comply with the provisions of this Section 7, the fire insurance rate, or the rate or rates of any other insurance coverage referred to above, shall at any time be higher than it otherwise would be, and if Landlord at such time is obligated to, or has elected to, obtain and maintain in effect any such insurance coverage, then Tenant shall reimburse Landlord on demand as additional rent for that part of all premiums for any insurance coverage that shall have been charged because of such violation by Tenant and which Landlord shall have paid on account of an increase in the rate or rates in its own policies of insurance.

7.5 Waiver of Claims and Subrogation . Tenant and Landlord each hereby release and relieve each other, and waive their entire right to recovery against the other for loss or damage insured by the policies required herein or any other policies actually held by either Tenant or Landlord, whether due to the negligence, respectively, of Landlord or Tenant or their agents, employees, contractors or invitees. Tenant and Landlord shall, upon obtaining the policies of insurance required hereunder, give notice to the insurance carrier or carriers that the foregoing mutual waiver is contained in this Lease and shall use their best efforts to procure the consent of such carrier or carriers to the foregoing mutual waiver and shall cause all of the policies to be procured hereunder to contain a waiver of subrogation endorsement at the expense of the party procuring the policy, and if such endorsement cannot be obtained at a commercially reasonable expense, this Section 7.4 shall be deemed null and void with respect to claims covered by the insurance for which such waiver cannot be obtained. Such waiver shall be effective upon receipt of such carriers’ consent thereto as well as to the waiver of subrogation endorsement.

7.6 Indemnity .

7.6.1 Tenant’s Indemnity . Tenant shall indemnify and hold Landlord harmless from and against all demands, loss, liability, claims, expenses, causes of action, fines, penalties and damages arising from the construction of the Building Improvements and Ancillary Facilities by Tenant or Tenant’s use of the Premises or its breach of any provision of this Lease, and from the conduct of Tenant’s business or from any activity, work or things done, permitted or suffered by Tenant in or about the Premises, which arise during the period of construction of the Building or the Term of the Lease, and shall further indemnify and hold harmless Landlord from and

 

15


against any and all claims arising from the negligence or willful misconduct of Tenant or any of Tenant’s agents, contractors, employees, licensees or invitees and from and against all costs, attorney’s fees, expenses and liabilities incurred in the defense of any such claim or any action or proceeding brought thereon, and in case any action or proceeding be brought against Landlord by reason of any such claim, Landlord shall provide Tenant with prompt written notice of such action or proceeding, and Tenant shall have the right to defend the same at Tenant’s expense. Tenant shall be entitled to timely notice and reasonable cooperation from Landlord, as well as to control of the defense and settlement of all such claims. Tenant shall not indemnify and hold Landlord harmless from and against any demands, loss, liability, claims, expenses, causes of action, fines, penalties and damages arising from the negligent or wrongful acts, of Landlord, its employees, contractors, agents, representatives or invitees.

7.6.2 Landlord’s Indemnity . Landlord shall indemnify and hold Tenant harmless from and against any and all demands, loss, liability, claims, expenses, causes of action, fines, penalties and damages arising from Landlord’s actions or inactions or any activity, work or things done, permitted or suffered by Landlord in or about the Premises pursuant to Landlord’s obligations under this Lease, including without limitation the construction of the Premises or Landlord’s breach of any provision of this Lease, and shall further indemnify and hold harmless Tenant from and against any and all claims arising from the negligence or willful misconduct of Landlord or any of Landlord’s agents, contractors, employees, licensees or invitees and from and against all costs, attorney’s fees, expenses and liabilities incurred in the defense of any such claim or any action or proceeding brought thereon, and in case any action or proceeding be brought against Tenant by reason of any such claim, Landlord, upon timely written notice from Tenant, shall defend the same at Landlord’s expense. Landlord shall be entitled to timely notice and reasonable cooperation from Tenant, as well as to control of the defense and settlement of all such claims. Landlord shall not indemnify and hold Tenant harmless from and against any demands, loss, liability, claims, expenses, causes of action, fines, penalties and damages arising from the negligent or wrongful acts, of Tenant, its employees, contractors, agents, representatives or invitees.

7.7 Exemption from Liability . Except as otherwise specifically provided in this Lease, Landlord shall not be liable for injury to Tenant’s business or any loss of income therefrom or for damage to the goods, wares, merchandise or other property of Tenant, Tenant’s employees, agents, customers, contractors, licensees or invitees, nor shall Landlord be liable for injury to the person of Tenant, Tenant’s employees, agents, customers, contractors, licensees or invitees, whether such damage or injury is caused by or results from fire, steam, electricity, gas, water or rain, or from the breakage, leakage, obstruction or other defects of pipes, sprinklers, wires, appliances, plumbing, air conditioning or lighting fixtures, or from any other cause, except to the extent such damage or injury is caused by the negligence or willful misconduct of Landlord, its agents, contractors, employees, representatives or invitees.

 

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SECTION 8 DAMAGE, DESTRUCTION; OBLIGATION TO REBUILD; RENT ABATEMENT

8.1 Determination to Rebuild . If during the Term the Building is damaged or destroyed by any casualty to the extent that (a) the entire Building is damaged or destroyed and such damage or destruction cannot be repaired within three hundred sixty (360) days after the date of such damage or destruction, or (b) a portion of the Building is damaged by such a casualty and, as a result thereof, Tenant is unable to make any use of the Premises for the operation of its business as set forth in Section 5.1.1, then either Landlord or Tenant shall have the right to terminate this Lease as hereinafter provided. If such casualty occurs within three (3) years prior to the end of the Term or any extension of the Term, and (a) repair of such damage or destruction would not be economically feasible, or (b) proceeds from insurance remaining after any required payment to any Lender of Landlord are insufficient to repair such damage or destruction, then Tenant shall have the right to terminate this Lease, and Landlord shall have the right to terminate this Lease unless Tenant agrees to renew this Lease so that the term of this Lease will last at least as long as is required by a prospective Lender of Landlord as a condition of financing such repair; if Tenant does so agree, then Landlord shall rebuild the ** regardless of the availability of insurance proceeds after any required payment to any Lender of Landlord. Within ten (10) days after the occurrence of any such casualty, damage or destruction, Landlord and Tenant shall attempt to agree upon whether such casualty falls within any one or more of the four categories herein above described. In the event that Landlord and Tenant are unable to so agree, then the determination shall be made by an independent third party architect selected by Tenant, subject to Landlord’s approval, which approval shall not be unreasonably withheld, conditioned or delayed. Such architect shall be instructed to make a determination within thirty (30) days after the expiration of the foregoing ten (10) day period. In the event that Landlord and Tenant agree, or the architect determines, that the casualty falls within one or more of the four categories set forth herein above, then, within ten (10) days next succeeding such determination or agreement, a party having the right to terminate this Lease may exercise that right by written notice to the other. In such event, all insurance proceeds attributable to the ** shall be paid to Landlord, and all insurance proceeds attributable to the Building Improvements and Ancillary Facilities shall be paid to Tenant, subject, however, to the rights of any of their respective Lenders. In the event that this Lease is not so terminated, then Landlord shall proceed with due diligence to restore the ** and Tenant shall proceed with due diligence to restore the Building Improvements and Ancillary Facilities as described in Section 8.2.

8.2 Rent Abatement; Rebuilding; Force Majeure . In the event of destruction or damage during the Term to the Building or the Premises which renders the Premises partially or wholly unusable by Tenant for the operation of its business, but which does not result in termination of this Lease in accordance with Section 8.1, this Lease shall not terminate and Rent, Operating Expenses and Real Property Taxes shall be abated in proportion to the area of the Premises which cannot be used or occupied by Tenant for the operation of its business (it being understood that such area may be greater than the area destroyed or damaged), and in fact is not used by Tenant, as a result of such casualty. Landlord shall in such event, within a reasonable

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

17


time after the date of such destruction or damage, subject to Force Majeure (as defined below) or to Tenant delay, restore the ** to substantially the same condition as prior to such partial damage or destruction. Tenant shall then be obligated to proceed with due diligence to restore the Building Improvements to substantially the same condition as prior to such damage or destruction pursuant to a ** development agreement to be executed between Landlord and Tenant on substantially the same terms as the Addendum. Landlord and Tenant shall coordinate their repair and restoration activities in a manner comparable to the coordination of the initial construction as provided in the Addendum. In no event shall Rent, Operating Expenses and Real Property Taxes abate or shall any termination of this Lease occur if damage to or destruction of the Premises is the result of the negligence or willful act of Tenant, or Tenant’s agents, employees, representatives, contractors, successors or assigns, licensees or invitees. Except for any delay in Tenant’s occupancy and use of the Building caused by long lead items, in no event shall the abatement of Rent, Operating Expenses and Real Property Taxes, whether partial or total, extend for more than six (6) months after Close-In of the ** (as defined in the Addendum). As used in this Section 8, “ Force Majeure ” shall mean acts of God; inclement weather; explosions; sabotage; riots; civil commotions; acts of war; results of any warfare or warlike conditions; fire or other casualty; energy shortages beyond the reasonable control of the parties hereto; governmental actions and omissions; labor strikes, provided that the parties hereto have made reasonable good faith efforts to minimize the effects of such Force Majeure .

8.3 Liability . Landlord shall have no liability to Tenant for inconvenience, loss of business or annoyance arising from any repair of any portion of the Premises, except as otherwise specifically provided in this Lease. Landlord shall use all reasonable efforts to minimize annoyance and inconvenience to Tenant caused by any such repair activities but Landlord shall not be required to confine repair activity to non-business hours.

8.4 Vacation; Survival . In the event of termination of this Lease as provided herein, then all Rent shall be apportioned and paid to the date on which Tenant’s usage of the Premises ceases, or the date of such damage, whichever last occurs, and Tenant shall vacate the Premises as soon as is reasonably possible, considering the nature of the work required in connection therewith; provided, however, that those provisions of this Lease which are intended to cover matters of termination and the period thereafter shall survive the termination hereof.

SECTION 9 TAXES

9.1 Payment of Taxes . Tenant shall pay the Real Property Taxes (as defined below) applicable to the Site supporting the ** , the ** , the Building Improvements and the Ancillary Facilities during the Term of this Lease apportioned thereto as shown on the assessor’s records. Each such payment shall be made prior to the delinquency date of such payment. Tenant shall, upon request, furnish Landlord with satisfactory evidence that such Real Property Taxes have been paid. If Tenant fails to pay any Real Property Tax bill, then Landlord may pay the same and bill Tenant therefor. In the event Landlord receives a Real Property Tax bill directly, Landlord shall promptly notify Tenant of such bill and of Landlord’s decision to pay such bill directly or not, pursuant to the following sentence. Landlord may pay

 


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such bill directly to the taxing authority, prior to the delinquency date of such payment, and bill Tenant therefor. If any Real Property Taxes paid by Tenant shall cover any period of time after the expiration of the Term, Tenant’s share of such Real Property Taxes shall be prorated to cover only the period of time within the tax fiscal year during which this Lease shall be in effect, and Landlord shall reimburse Tenant to the extent required, within thirty (30) days after the end of the Term. If Landlord pays such bill (either in a case where Tenant receives such bill and fails to pay it, or in the case where Landlord receives such bill, pays it and bills Tenant therefore), then, in either case, Tenant shall repay such amount to Landlord within thirty (30) days after demand therefore, unless Tenant is contesting the Real Property Tax pursuant 9.5. In the event that a Real Property Tax is levied for improvements such as sewer systems, water systems, drainage systems, sewage treatment facilities, street paving, curbs and gutters, or street lighting benefiting a specific area including the Premises, and such Real Property Tax is payable over a certain number of years, including all or a part of the Term of this Lease, Tenant may elect to pay only such installments thereof as become first due and payable during the Term of the Lease.

9.2 Definition . As used herein, “Real Property Tax” shall include any form of real estate tax or assessment, general, special, ordinary or extraordinary, and any license fee, commercial rental tax, improvement bond or bonds, levy or tax (other than inheritance, income or estate taxes) imposed on the Premises, the Building Improvement or the Ancillary Facilities by any authority having the direct or indirect power to tax, including any city, county, state or federal government, or any school, agricultural, sanitary, fire, street, drainage, transportation or other improvement district thereof, assessed against any legal or equitable interest of Landlord in the Premises or of Tenant in the Building Improvements or the Ancillary Facilities, assessed against Landlord’s right to Rent or other income therefrom, and assessed against Landlord’s business of leasing the Premises. The term Real Property Tax shall not include income taxes of any kind, unless such taxes replace real estate taxes, nor shall it include any costs of or taxes attributable to any proffer costs. The parties understand that the foregoing shall not be construed to exclude from Tenant’s payment of taxes such as may be attributable to future transportation tax districts affecting the Premises.

9.3 Joint Assessment . If the Premises, the Building Improvements or the Ancillary Facilities are not separately assessed, Tenant’s liability shall be an equitable proportion of the Real Property Taxes for all of the land and improvements included within the tax parcel assessed, such proportion to be determined by Landlord and Tenant from the respective valuation assigned in the assessor’s work sheets or such other information as may be reasonably available.

9.4 Personal Property Taxes . Tenant shall pay, prior to delinquency, all taxes assessed against and levied upon trade fixtures, furnishing, equipment and all other personal property of Tenant contained on the Premises or in the Ancillary Facilities (“Personal Property Taxes”). When reasonably possible, Tenant shall cause said trade fixtures, furnishings, equipment and all other personal property to be assessed and billed separately from the real property of Landlord. If any of Tenant’s said personal property shall be assessed with Landlord’s real property, Tenant shall pay Landlord or the appropriate taxing authority the taxes attributable to Tenant’s personal property within thirty (30) days after receipt of a written

 


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statement setting forth the taxes applicable to Tenant’s property, properly supported by applicable tax bills.

9.5 Right to Contest Assessment . Tenant shall have the right, at its sole expense, to contest the amount or validity, in whole or in part, of any Real Property Taxes or Personal Property Taxes by appropriate proceedings diligently conducted in good faith, only after paying such tax or posting such security as Landlord or the First Mortgage Lender may reasonably require in order to protect the Premises against loss or forfeiture and otherwise complying with any payment, bonding or other requirements of ** , Virginia. Upon the termination of any such proceedings, Tenant shall pay the amount of such Tax or part of such Tax as finally determined, the payment of which may have been deferred during the prosecution of such proceedings, together with any costs, fees, interest, penalties, or other related liabilities. Landlord shall not be required to join in any such contest or proceedings unless the provisions of any law or regulations then in effect require that such proceedings be brought by or in the name of Landlord. In that event, Landlord shall join in such proceedings or permit them to be brought in its name; however, Landlord shall not be subjected to any liability for the payment of any costs or expenses in connection with any such contest or proceedings, and Tenant shall indemnify Landlord against and save Landlord harmless from any such costs and expenses. Notwithstanding the preceding sentence, Landlord shall assist Tenant, at Tenant’s expense, in such contest in any way reasonably requested by Tenant.

SECTION 10 UTILITIES .

Tenant shall pay for all water, sewer, gas, heat, light, power, telephone and other utilities and services supplied to the Premises, together with any taxes thereon. If any such services are not separately metered to Tenant, Tenant shall pay a pro rata share of such expenses based upon Tenant’s actual usage or, at Tenant’s option, separate meters shall be installed at Tenant’s expense.

SECTION 11 ASSIGNMENT AND SUBLETTING

11.1 Consent . Tenant shall not voluntarily or by operation of law assign, mortgage or encumber all or any part of Tenant’s interest in this Lease or in the Premises without Landlord’s prior written consent, which Landlord may grant, condition or withhold in Landlord’s sole discretion. In addition, Tenant shall not sublet all or a portion of the Premises without Landlord’s prior written consent, which shall not be unreasonably withheld, conditioned or delayed, it being agreed that Landlord may reasonably base a refusal to consent upon the reputation or business of the proposed sublessee, any restrictions placed upon Landlord by Landlord’s First Mortgage Lender, or upon any contractual restrictions or covenants to which Landlord is bound. Landlord shall respond to Tenant’s request for consent hereunder within ten (10) days after Tenant shall have furnished Landlord with a copy of the proposed assignment documents and such other reasonable documents relating thereto that Landlord may require. Tenant shall have no right to assign this Lease, or sublet the Premises, at any time that Tenant is in default hereunder.

 


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11.2 Tenant Affiliate . Notwithstanding the provisions of Section 11.1, Tenant may assign or sublet the Premises, or any portion thereof, upon notice to Landlord, but without Landlord’s prior written consent, to any corporation or entity which controls, is controlled by or is under common control with Tenant, or to any corporation resulting from the merger or consolidation with Tenant, or to any person or entity which acquires all the assets of Tenant as a going concern of the business that is being conducted on the Premises, provided that said assignee or sublessee assumes, in full, the obligations of Tenant under this Lease, and the net worth of such entity, together with that of Tenant, is equal to or greater than the net worth of Tenant prior to such merger, consolidation, or acquisition. Any such assignment or subletting shall not, in any way, affect or limit the liability of Tenant under the terms of this Lease.

11.3 No Release of Tenant . Regardless of Landlord’s consent, no subletting or assignment shall release Tenant’s obligation or alter the primary liability of Tenant to pay the Rent and to perform all other obligations to be performed by Tenant hereunder. The acceptance of Rent by Landlord from any other person shall not be deemed to be a waiver by Landlord of any provision hereof. Consent to one assignment or subletting shall not be deemed consent to any subsequent assignment or subletting. In the event of default by any assignee of Tenant or any successor of Tenant in the performance of any of the terms hereof, Landlord may proceed directly against Tenant without the necessity of exhausting remedies against said assignee or successor.

SECTION 12 DEFAULTS AND REMEDIES

12.1 Tenant Defaults . The occurrence of any one or more of the following events shall constitute a default of this Lease by Tenant (a “Tenant Default”), provided, however, that no Tenant Default shall exist until expiration of any cure period set forth below:

12.1.1 The abandonment of the Premises by Tenant.

12.1.2 The failure by Tenant to make any payment of Rent or any other payment required to be made by Tenant hereunder where such failure shall continue for a period of ten (10) business days after written notice from Landlord to Tenant.

12.1.3 The failure by Tenant materially to observe or perform any of the material covenants, conditions or provisions of, or Tenant’s breach of any material representation or warranty set forth in, this Lease or the ** Lease to be observed or performed by Tenant, other than described in Section 12.1.2, where such failure shall continue for a period of thirty (30) days after written notice thereof from Landlord to Tenant; provided, however, that if such failure is not reasonably capable of being cured within such thirty- (30-) day period and if Tenant promptly commences and diligently pursues the cure of such failure, then such period shall be extended as necessary to permit Tenant to cure such failure provided that such period of time shall not be so extended as to subject Landlord to any liability, loss or penalty and that throughout such period Tenant complies fully with all of its other obligations under this Lease, including, but not limited to, the payment of Rent at the time required hereunder.

 

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12.1.4 If (a) Tenant makes any general arrangement or assignment for the benefit of creditors; (b) Tenant becomes a “debtor” as defined in 11 U.S.C. Section 101 or any successor statute thereto (unless, in the case of a petition filed against Tenant, the same is dismissed within sixty (60) days); (c) a trustee or receiver is appointed to take possession of all or substantially all of Tenant’s assets located at the Premises or of Tenant’s interest in this Lease, where possession is not restored to Tenant within thirty (30) days; or (d) all or substantially all of Tenant’s assets located at the Premises or of Tenant’s interest in this Lease, is subjected to attachment, levy, execution or other judicial seizure, and such seizure is not discharged within thirty (30) days.

12.1.5 The discovery by Landlord that any financial statement provided to Landlord by Tenant, or any successor-in-interest of Tenant, or any guarantor of Tenant’s obligations hereunder, was materially false at the time it was provided.

12.1.6 In the event that Tenant fails to pay Rent or any other payment required hereunder when due, and Landlord shall have provided Tenant with a default notice twice during any twelve (12) month period, then any future installment of Rent, or any other payment required hereunder, which is not paid when due shall result in an automatic assessment of a late charge of five percent (5%) of the amount overdue. In the event that Tenant fails to materially comply with any other term, covenant or condition of this Lease twice during any twelve (12) month period during the term hereof and Landlord has provided Tenant with written notices of such failures, then the Tenant shall not thereafter during the subsequent twelve (12) month period be entitled to a notice from Landlord nor to a cure period with respect to any future failure of Tenant to comply with such term, covenant or condition of this Lease.

12.2 Landlord’s Remedies . In the event of a Tenant Default, Landlord may at any time thereafter, without limiting Landlord in the exercise of any right or remedy which Landlord may have by reason of such Tenant Default:

12.2.1 Terminate Tenant’s right to possession of the Premises by any lawful means (including by self-help in accordance with applicable law), in which case this Lease shall terminate and Tenant shall immediately surrender possession of the Premises to Landlord. In such event, Landlord shall be entitled to recover from Tenant all damages permitted to be recovered by a landlord in such case pursuant to applicable law, together with all damages incurred by Landlord by reason of Tenant’s default, including, but not limited to, the cost of recovering possession of the Premises, expenses of reletting, including necessary renovation and alteration of the Premises, reasonable attorney’s fees, and that fraction of any real estate commission actually paid equal to the percentage of the Term following termination, all of which expenses shall be documented to the extent reasonably feasible.

12.2.2 Maintain Tenant’s right to possession, in which case this Lease shall continue in effect whether or not Tenant shall have abandoned the Premises. In such event, the Landlord shall be entitled to enforce all of the Landlord’s rights and remedies under this Lease, including the right to recover the Rent as it becomes due, provided that Landlord shall not unreasonably refuse to consent to an assignment or sublease proposed by Tenant in mitigation of damages, provided that the conditions of Section 11.1 above are met.

 


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12.2.3 Pursue any other remedy now or hereafter available to Landlord under the laws or judicial decisions of the Commonwealth of Virginia.

12.3 Landlord Defaults . Landlord’s failure materially to observe or perform any of the material covenants, conditions or provisions of, or Landlord’s material breach of any material representation or warranty set forth in, this Lease or the ** Lease to observed or performed by Landlord (whether monetary or otherwise and including without limitation the provision of parking in accordance with Section 1.3 above), where such failure shall continue for a period of thirty (30) days after written notice thereof from Tenant to Landlord and any First Mortgage Lender of Landlord if Landlord has notified Tenant of the name and address of such First Mortgage Lender, shall constitute a default of this Lease by Landlord (“Landlord Default”); provided, however, that if such failure is not reasonably capable of being cured within such thirty - (30) - day period and if Landlord or such First Mortgage promptly commences and diligently pursues the cure of such failure, then such period shall be extended as necessary to permit Landlord to cure such failure.

12.4 Tenant’s Remedies . In the event that any of Landlord Default, without limiting Tenant in the exercise of any right or remedy that Tenant may have by reason of such Landlord Default:

12.4.1 Tenant may terminate this Lease and, at its option, the ** Lease.

12.4.2 Whether or not Tenant terminates this Lease and, at its option, the ** Lease pursuant to Section 12.4.1, after providing written notice to Landlord, Tenant may do any act in the doing of which Landlord has defaulted under this Lease or the ** Lease except that Tenant shall not pay any financial obligation of Landlord to a third party which may pertain to property of the Landlord in addition to the Premises, such as for mortgages, taxes or insurance, and the doing of such act by Tenant shall not relieve Landlord of any other of its obligations under this Lease.

12.4.3 Whether or not Tenant takes any action pursuant to Section 12.4.1 or 12.4.2, Tenant may pursue any right or remedy now or hereafter available to Tenant under the laws or judicial decisions of the Commonwealth of Virginia. Landlord shall be liable for all expenses incurred by Tenant with respect to any Landlord Default (except to the extent that any expenses so incurred by Tenant are of a nature that, if they had been incurred in the first instance by Landlord, they would have been reimbursable by Tenant to Landlord in accordance with the terms of this Lease) including, but not limited to, the costs of taking any action pursuant to Section 12.4.2, and shall pay such amounts to Tenant within thirty (30) days after Landlord’s receipt of written demand therefor from Tenant, which demand shall include appropriate documentation.

SECTION 13 CONDEMNATION

13.1 Termination: Rent Reduction . If during the Term the Premises or any portion thereof, or the land on which the Ancillary Facilities are located or any portion thereof, are taken

 


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under the power of eminent domain, or sold under the threat of the exercise of said power (all of which are herein called “condemnation”), this Lease shall terminate as to the part or so taken as the date of the condemning authority takes title or possession, whichever occurs first. If more than fifty percent (50%) of the usable floor area of the Building is taken by condemnation, or if, as a result of the condemnation, Tenant is unable to make any use of the Building for the operation of its business, either Landlord or Tenant may, at its option, to be exercise in writing within fifteen (15) days after the condemning authority shall have taken possession, terminate this Lease as of the date the condemning authority takes such possession. If neither Landlord nor Tenant terminates this Lease in accordance with the foregoing, this Lease shall remain in full force and effect as to the remaining portion of the Premises, except that the Rent shall be reduced in the proportion that the usable floor area of the Building taken bears to the total usable floor area of the Building before the condemnation. No reduction of Rent shall occur if the only area taken is that which does not have the Building located thereon.

13.2 Parking . If any portion of the Tenant’s Parking is taken, Landlord shall provide for Tenant’s use the same number of spaces reasonably adjacent to the Building after such condemnation as were provided pursuant to Section 1.3 before such condemnation, subject to equitable adjustment to reflect staff size reduction effected by Tenant, in Tenant’s sole discretion. Such spaces shall be located reasonably adjacent to the ** and no less favorably than for any other tenant of the ** .

13.3 Ancillary Facilities . If all or a portion of the area taken is land on which all or a portion of the Ancillary Facilities are or is located, and if this Lease is not terminated pursuant to Section 13.1, then Tenant shall apply the condemnation award it receives pursuant to Section 13.4, to the extent applicable to the Ancillary Facilities, to the cost of rebuilding the Ancillary Facilities, and Landlord shall provide a new reasonably mutually acceptable location for the Ancillary Facilities.

13.4 Apportionment of Award . If Tenant cannot pursue its separate claim for an award or condemnation, whether because of legal or practical constraints, then Landlord shall include in any claim for any award for the taking of all or any part of the Premises under the power of eminent domain, or any payment made under threat of the exercise of such power, a claim for the value of the Building Improvements. Such award, whether made as compensation of diminution in value of the leasehold or for the taking of the fee, or as severance damages, if such award includes the Building Improvements, shall be shared between Landlord and Tenant, subject in all events to the rights of only Landlord’s construction lender and permanent first mortgage lender, as follows: (i) the portion of the award equal to the value attributed to the Site by the condemning authority shall be retained in its entirety by the Landlord; (ii) the portion of the award equal to the Total Costs of the Project (as defined below) or, if the remainder of the award is an amount less than the Total Costs of the Project, then such remainder, shall be shared between Landlord and Tenant pro rata in proportion to the amount that Landlord’s Costs (as defined below) and Tenant’s Costs (as defined below), respectively, each bear to the Total Costs of the Project; and (iii) the remainder, if any, shall be divided equally between Landlord and Tenant. “Landlord’s Costs” shall mean the total audited costs certified by a Certified Public

 


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Accountant as the true and accurate costs incurred by the Landlord and properly attributable to the design and construction of the ** and any improvements thereto, excluding any costs for public improvements not on the Site or on the Site but which Landlord would not have provided except that they were required by a public authority as a condition for any approval required in connection with the development of the Building or any rezoning of the Site, less an amount equal to any portion of the condemnation proceeds paid to Landlord’s construction lender or permanent first mortgage lender pursuant to this Section 13.4. “Tenant’s Costs” shall mean the total audited costs certified by a Certified Public Accountant as the true and accurate costs incurred by the Tenant and properly attributable to the design and construction of the Building Improvements and any improvements thereto. The “Total Costs of the Project” shall mean the sum of Landlord’s Costs and Tenant’s Costs. Notwithstanding any division of any condemnation award pursuant to this Section 13.4, Tenant shall be entitled to prosecute an independent claim against the condemning authority for loss of or damage to Tenant’s property, moving expenses and relocation expenses.

13.5 Restoration . In the event that this Lease is not terminated by reason of a condemnation, Landlord shall repair any damage to or loss of the ** or Parking Area and Tenant shall repair any damage to or loss of the Building Improvements caused by such condemnation as may be necessary to render the remaining Building a sound architectural unit substantially suitable for the purposes for which it was used immediately prior to the condemnation, all according to the provisions for rebuilding described in Section 8.2, utilizing all available condemnation proceeds resulting from such condemnation, subject to any conditions on such use set by Landlord’s construction lender or first permanent mortgagee. The parties shall make all reasonable efforts to cooperate to avoid unnecessary disruption in the Tenant’s operation of its business.

SECTION 14 ESTOPPEL STATEMENT

14.1 Contents . Tenant shall, at any time upon not less than thirty (30) days’ prior written notice from Landlord, or any mortgagee of Landlord, execute, acknowledge and deliver to Landlord or such mortgagee, as applicable, a statement in writing to the extent true (a) certifying that this Lease is unmodified and in full force and effect (or, if modified, stating the nature of such modifications and certifying that this Lease, as so modified, is in full force and effect), and the date to which the Rent and other charges are paid; (b) acknowledging that there are not, to Tenant’s knowledge, any uncured Landlord Defaults hereunder, or specifying such Landlord Defaults if any are claimed; and (c) addressing any other issues regarding this Lease and Tenant’s tenancy that may be reasonably requested by Landlord.

14.2 Failure To Execute . Tenant’s failure to execute and deliver such statement within the allotted time shall be conclusive upon Tenant that (a) this Lease is in full force and effect, without modification; (b) there are no uncured Landlord Defaults; and (c) not more than one month’s Rent has been paid in advance. Alternatively, Landlord shall have the right to execute such a statement for Tenant as Tenant’s attorney-in-fact, which attorney-in-fact shall be deemed coupled with an interest and irrevocable.

 


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14.3 Financial Statements . If Landlord desires to finance, refinance, or sell the Premises, or any part thereof, Tenant agrees to deliver, to Landlord, Tenant’s most recent annual report which shall either be audited by an independent certified public accountant or certified by any officer of Tenant as containing the true, correct and complete financial statements of Tenant, prepared in accordance with GAAP, provided that Landlord shall disclose such financial statements only as necessary to such financing or sale and pursuant to an undertaking by any recipient to keep the contents confidential.

SECTION 15 LANDLORD’S LIABILITY

The term “Landlord” as used herein shall mean only the owner or owners at the time in question of the land on which the Premises are located, or a lessee’s interest in a ground lease of the Premises, whichever is applicable. In the event of any transfer of such interest, Landlord herein named) land in the case of any subsequent transfers, the grantor) shall be relieved from and after the date of such transfer of all liability as respects Landlord’s obligations thereafter to be performed, except to the extent such obligations arose before the date of such transfer. Any funds in the hands of Landlord or the then grantor at the time of such transfer, in which Tenant has an interest, shall be delivered to the grantee. The obligations contained in this Lease to be performed by Landlord shall, subject as aforesaid, be binding on Landlord’s successors and assigns only during their respective periods of ownership, except to the extent such obligations arise during their respective periods of ownership. Notwithstanding anything contained in this Lease or under applicable laws to the contrary, the partners of Landlord, who are natural persons, including, without limitation, its general partners, shall have no personal liability under this Lease, collectively or individually, it being agreed that Tenant’s sole recourse shall be against the assets of the Landlord as an entity.

SECTION 16 SEVERABILITY

The invalidity or unenforceability of any provision of this Lease, as determined by a court of competent jurisdiction, shall in no way affect the validity or enforceability of any other provision of this Lease.

SECTION 17 INTEREST

Any amount payable from either party to the other which is not paid when due shall bear interest from the date such amount is overdue until actually paid at the rate of interest equal to two percent (2%) over the rate announced from time to time by Crestar Bank (or its successor) as its prime rate, or if Crestar Bank ceases to exist and has no successor, then Citibank, N.A. Payment of such interest shall not excuse or cure any default nor be deemed a waiver of such default.

SECTION 18 INTEGRATION; DUAL TERMINATION

18.1 Integration . This Lease and the ** Lease contain the entire understanding between the parties as to the subject matter hereof and supersede any prior

 


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understanding and agreements between them respecting said subject matter. Except for this Lease and the ** Lease, there are no representations, agreements, arrangements or understandings, oral or written, between the parties hereto. This Lease can be modified only by a writing signed by both of the parties hereto or their duly authorized agents. This Lease and the ** Lease shall be construed as a whole. In the event of conflicts or inconsistency between them with respect to subject matter covered by the provisions of the Addendum, the terms of the Addendum shall take priority. Tenant acknowledges that Tenant assumes all responsibility regarding the Occupational Safety and Health Act; the legal use and adaptability of the Premises; and the compliance of the Premises with all applicable laws and regulations in effect during the term of this Lease, except as otherwise specifically stated in this Lease.

18.2 Dual Termination . Any right of Tenant to terminate or cancel this Lease shall be deemed to include the right to terminate or cancel the ** Lease on sixty (60) days’ notice, and any right of Tenant to terminate or cancel the ** Lease shall be deemed to include the right to terminate or cancel this Lease on sixty (60) days’ notice. Tenant may terminate or cancel either this Lease or the ** Lease, pursuant to its terms, without terminating or cancelling the other. If Landlord terminates this Lease pursuant to Section 8.1 or 13.1, then Tenant shall have the right to terminate the ** Lease on sixty (60) days’ notice; and if Landlord terminates the ** Lease pursuant to Section I.9(a) thereof or to Section 11(a) of the Addendum thereto, then Tenant shall have the right to terminate this Lease on sixty (60) days’ notice.

SECTION 19 NOTICES

19.1 Formal Notices . Any notice provided, required or permitted to be given by either party to the other under this Lease, except for informal notices as provided in 19.2 below, must be in writing, and may be served (a) by depositing the same in the United States mail, addressed to the party to be notified, postage prepaid, and registered or certified, with return receipt requested; (b) by and delivery with a receipt therefor; or (c) by recognized overnight delivery service, such as Federal Express, Purolator or Emery. For purposes of notices, the addresses of the parties shall be as follows:

If to Landlord:

** , A Virginia Limited Partnership

c/o **

** , Virginia **

with a copy (which shall not constitute notice)

to:

**

Attn: Legal Department

** , Virginia **

If to Tenant:

 


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Visa U.S.A. Inc.

Legal Department

**

Attention: General Counsel

with a copy (which shall not constitute notice)

to:

Visa U.S.A. Inc.

**

Attention: Vice President for Operations

Each notice required or permitted under this Lease shall be deemed to have been properly given and received on the date of delivery if delivered by hand or on the date a receipt for delivery is executed by the addressee or on the date delivery is refused by the addressee if delivered by recognized delivery service or if mailed first class or certified mail, return receipt requested and postage prepaid to the foregoing addresses. Each party may change its address for notice by giving notice thereof in the manner herein above provided.

19.2 Informal Notice . Any informal notice expressly permitted hereunder to be given telephonically or orally shall be given in the case of ** to its property manager, presently ** , ** , Vice President, and in the case of Tenant, to its Vice President, Operations Eastern Center, presently ** , or to such other person holding such position or to such other party designated by formal notice pursuant to Section 19.1, above.

SECTION 20 WAIVERS

No waiver by either party of any provisions hereof shall be deemed a waiver of any other provision hereof or of any subsequent breach by either party of the same or any other provision. Either party’s consent to, or approval of, any act shall not be deemed to render unnecessary the obtaining of that party’s consent to or approval of any subsequent act by the other party. Any waivers must be in writing and signed by the waiving party to be enforceable.

SECTION 21 HOLDING OVER

21.1 Month-to-Month Tenancy. In the event that Tenant remains in possession of the Premises, or any part thereof, after the termination of this Lease or any renewal period, such occupancy shall constitute a month-to-month tenancy only, at a monthly rental rate equal to one hundred and fifty percent (150%) of the rental rate in effect during the last month of the Term or any renewal term of the Lease immediately prior to such holdover; provided, however, that any unexercised renewal options or rights of first refusal, if any, shall be deemed terminated and be of no further force or effect during said month-to-month tenancy.

 


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21.2 One-Month Extension Right. Notwithstanding Section 21.1, if Tenant desires to remain in the Premises beyond the expiration of the Term, or any renewal term, Tenant shall provide Landlord with a written notice at least three (3) months prior to the end of the Term, or renewal term, as applicable, requesting that the Term, or renewal term, as applicable, be extended for one (1) month. If Landlord objects to such extension, and has a prospective tenant for the Premises, then Tenant shall be subject to the provisions of Section 21.1 as well as to eviction and other remedies as provided under applicable law and Section 12.2. If either (i) Landlord consents to such extension, or (ii) Landlord does not have a prospective tenant for the Premises, then Tenant shall be entitled to remain in the Premises for such one (1) month period at the same Rent as was in effect during the last month of the Term, or renewal term, as applicable, escalated, however, as provided in Section 4. The one (1) month extension right described herein shall be a continuing one subject to the notice and space availability conditions described herein above.

SECTION 22 CUMULATIVE REMEDIES

No remedy or election hereunder shall be deemed exclusive but shall, wherever possible, be cumulative with all other remedies at law or in equity.

SECTION 23 BINDING EFFECT; CHOICE OF LAW

This Lease shall inure to the benefit of and shall bind the parties, their personal representatives, successors and permitted assigns. This Lease shall be governed by the laws of the Commonwealth of Virginia, except for its conflicts of laws rules.

SECTION 24 SUBORDINATION

24.1 Subordination . This Lease shall be subordinate and subject to any ground lease, mortgage, deed of trust, or any other hypothecation or security now or hereafter placed upon all or any part of the Premises; any and all advances made on the security thereof; all renewals, modifications, consolidations, replacements and extensions thereof when as to which Landlord provides a non-disturbance agreement from the holder thereof in favor of Tenant reasonably acceptable to Tenant.

24.2 Execution of Documents . Subject to the provisions of Section 24.1, Tenant agrees to execute any documents required to effectuate an attornment, a subordination or to make this Lease prior to the lien of any mortgage, deed of trust or ground lease, as the case may be. In the event that Tenant fails to execute such documents within fifteen (15) days after Landlord makes written demand therefor, Tenant does hereby make and appoint Landlord as Tenant’s attorney-in-fact, for the sole purpose of executing said documents in Tenant’s place and stead, which such appointment shall be deemed coupled with an interest and irrevocable.

 


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SECTION 25 ATTORNEY’S FEES

If either party named herein brings an action to enforce the terms hereof or declare rights hereunder, the substantially prevailing party in any such action, on trial or appeal, shall be entitled to its reasonable attorney’s fees and court costs to be paid by the other party.

SECTION 26 LANDLORD’S ACCESS

Landlord and Landlord’s agents shall have the right to enter the Premises at reasonable times for the purpose of inspecting the Premises or showing the same to prospective purchasers, lenders or lessees; provided, however, that Landlord shall give reasonable advance notice of entry of the Building to Tenant except in the case of an emergency. Landlord and Landlord’s agents shall have the right to enter the Premises for the purpose of making repairs required or permitted to be made by Landlord pursuant to this Lease, upon reasonable prior notice to Tenant and with Tenant’s approval, which approval shall not be unreasonably withheld, conditioned or delayed, provided that Landlord shall not be deemed to be in default hereof, and Tenant shall hold Landlord harmless from any damage to the premises and/or claims, damages, liabilities and expenses including reasonable attorneys’ fees arising from Tenant’s denial, delay or conditioning of access as requested by Landlord. In case of emergency, notice may be informal and shall be effective immediately upon receipt. Landlord may, during the last twelve (12) months of the Term, place on or about the Premises any ordinary “For Lease” signs.

SECTION 27 SIGNS

Tenant shall have exclusive exterior signage rights to the Building except as noted in Section 26. Such signage shall, however, be subject to (i) Landlord’s prior written approval, which shall not be unreasonably withheld, conditioned or delayed and (ii) all applicable laws, rules, regulations and ordinances.

SECTION 28 RECORDATION

Neither this Lease nor any memorandum hereof shall be recorded among the land records of ** County, Virginia, without the prior written consent of Landlord. Landlord, however, agrees that it will consent to the recordation of a memorandum hereof, provided that (i) the memorandum contains no economic terms, (ii) such recordation is at Tenant’s sole cost and expense, and (iii) such recordation is released, immediately after the end of the Term, also at Tenant’s sole cost and expense, it being also agreed that Landlord shall have the right to execute such a release on behalf of Tenant, as Tenant’s irrevocable attorney-in-fact if Tenant fails to do so. Tenant shall reimburse Landlord for its costs and expenses incurred as a result of Tenant’s failure to effect such release, which Tenant agrees shall be equal to $500.00 per day for each day more than ten (10) days after Landlord’s written request is received by Tenant.

 

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SECTION 29 QUIET POSSESSION

Upon Tenant paying the Rent for the Premises and observing and performing all of the covenants, conditions and provisions on Tenant’s part to be observed and performed hereunder, Tenant shall have quiet possession of the entirety of the Premises for the entire Term subject to all of the provisions of this Lease. Without limiting the foregoing, during any construction or other disruptive activities by Landlord in the vicinity of the Building, Landlord shall take all reasonable steps to minimize noise, dust, inconvenience and disruption to Tenant’s operations in the Building.

SECTION 30 RULES AND REGULATIONS

Tenant agrees that it will abide by, keep and observe all reasonable rules and regulations which Landlord may make from time to time for the management, safety, care and cleanliness of the Site, the exterior of the Building, the grounds, the parking of vehicles and the preservation of good order therein as well as for the convenience of other occupants and tenants of the buildings located near the Building, provided that such rules and regulations do not unreasonably interfere with Tenant’s permitted uses of the Premises under this Lease. The current set of rules and regulations is attached hereto as Exhibit C.

SECTION 31 SECURITY MEASURES

Tenant hereby acknowledges that the Rent payable to Landlord hereunder does not include the cost of guard service or other security measures, and that Landlord shall have no obligation whatsoever to provide same, except to the extent required under the Addendum.

SECTION 32 AUTHORITY

Each individual executing this Lease on behalf of an entity represents and warrants that he or she is duly authorized to execute and deliver this Lease on behalf of said entity.

SECTION 33 BROKERS

Landlord and Tenant each represent and warrant to the other that neither party has been represented by a broker in connection with this Lease, except for ** , where commission shall be paid by Landlord in accordance with a certain outside agreement, and The Irving Group, whose commission shall be paid by Landlord in accordance with a certain outside agreement. Each party agrees to indemnify and hold the other party harmless from and against any and all losses, costs (including, without limitation, court costs and reasonable attorney’s fees), liabilities, claims or damages incurred by such other party as a result of a breach of the foregoing representations by the indemnifying party.

SECTION 34 OPTIONS

34.1 Multiple . In the event that Tenant has any multiple options to extend or renew this Lease, a later option cannot be exercised unless the prior option to extend or renew this Lease has been so exercised.

 


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34.2 Default . Tenant shall have no right to exercise any option, notwithstanding any language in the grant of the option to the contrary, while Tenant is in default hereunder, except that Tenant may exercise such option within the period provided by 34.3 below, which exercise shall not take effect if Tenant fails to cure such default within the period provided in Section 12.1.

34.3 Lease Extension . Landlord hereby grants to Tenant the right and option to- extend the Term of this Lease for either, at Tenant’s sole option, (i) two (2) consecutive five (5) year extension terms, or (ii) one (1) ten (10) year extension term. Each such extension option may only be exercised by written notice declaring Tenant’s election to exercise the extension option given to Landlord on or before the later to occur of (i) twelve (12) months prior to the expiration of the term preceding such extension term or (ii) or thirty (30) days after receipt of a written notice from Landlord specifying the expiration date of the option notice period. All of the terms, covenants and conditions of this Lease shall apply during such extension terms, except that the terms hereof relating to the construction of the Building shall be inapplicable, and the rental rate payable for the renewal term(s) in accordance with Section 3 shall be as follows:

(i) the base rent shall be increased to Nineteen and 55/100 Dollars ($19.55) per Visa Usable and Visa Rentable (per Exhibit D) square foot per annum at the beginning of the first (1st) year of the first (1st) five (5) year extension term, or first (1st) year of the ten (10) year extension term, as applicable, and shall then escalate each year as provided in Section 4 of this Lease until the end of the particular extension term; and

(ii) in the event that Tenant, having previously exercised its first (1st) five- (5) year extension option, then exercises the second (2nd) five- (5) year extension option, the base rent shall be further increased to Twenty-Four and 95/100 Dollars ($24.95) per square foot per annum at the beginning of the first (1st) year of such second (2nd) five (5) year extension term, and shall thereafter escalate each year as provided in Section 4 of this Lease until the end of such second (2nd) five- (5) year extension term.

SECTION 35 CANCELLATION OPTIONS

In addition to other termination rights provided in this Lease, Tenant shall have the cancellation rights set forth in this Section 35.

35.1 Fifty Percent (50%)  ** Completion . Tenant shall have the right to cancel this Lease and, at Tenant’s option, the ** Lease, upon written notice to Landlord, on or before the date which is ten (10) days after Tenant receives notice from Landlord that the construction of the ** is 50% complete, as determined by the architect hired by Landlord to design the ** , provided, however, that Tenant shall pay to Landlord, as a condition precedent to such cancellation, an amount equal to one hundred twenty-five percent (125%) of Landlord’s Costs (as defined in Section 13.4 but without taking into account the exclusions stated therein) from the date hereof to the date of cancellation, such payment to be made on or before the fifth business day after Landlord shall have provided Tenant with a written notice setting forth the amount thereof and including appropriate supporting documentation.

 


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Upon compliance by Tenant with the notice and payment obligations described herein above, within the time limitations set forth herein above, this Lease and, if cancelled by Tenant, the ** Lease, shall be and remain null and void and of no further force or effect.

35.2 Post- ** Completion . Tenant shall have the right to cancel this Lease and, at Tenant’s option, the ** Lease, upon written notice to Landlord, at any time during the time period commencing on the date of Substantial Completion of the ** (as defined in paragraph 3 of Exhibit G) and ending upon the earlier date to occur of (i) the date of Substantial Completion of the Building Improvements (as defined in Exhibit G), and (ii) the date that is six (6) months after Close-In of the ** (as defined in Exhibit F), provided, however, that Tenant shall, at its option, (a) pay to Landlord an amount equal to one hundred twenty-five percent (125%) of Landlord’s Costs (as defined in Section 13.4 but without taking into account the exclusions stated therein) to date, such payment to be made on or before the fifth business day after Landlord shall have provided Tenant with a written notice setting forth the amount thereof and including appropriate supporting documentation, or (b) continue to be obligated to pay to Landlord all Rent and other charges which would otherwise become due and payable under the Lease, as well as all expenses incurred by Landlord as a result of Tenant not performing in accordance with the other terms of this Lease (including, without limitation, utility charges, real estate taxes, insurance costs and costs of maintenance and repair), as and when the same would have been due and payable under this lease less any proceeds to Landlord from any reletting of the ** , or portion(s) thereof, to replacement tenants. Landlord does not hereby assume any obligation whatsoever to relet the ** or to otherwise mitigate its damages; provided, however, that Tenant shall have the right to present to Landlord its consent a replacement tenant or tenants, and that Landlord’s consent to such replacement tenant(s) shall not be unreasonably withheld, conditioned or delayed, it being agreed that Landlord may reasonably base a refusal to consent upon the reputation or business of the proposed sublessee, any restrictions placed upon Landlord by any Lender of Landlord or upon any contractual restrictions or covenants to which Landlord is bound.

SECTION 36 NOTICE TO LENDER; CURE BY LENDER

In the event of any Landlord Default hereunder, except as provided in Section 6.4 with regard to repairs of an emergency nature, Tenant shall, prior to taking any action to remedy such Landlord Default or to terminate this Lease or any other action in connection therewith, send to The Prudential Insurance Company of America (“First Mortgage Lender”), 1100 15th Street, N.W., Suite 400, Washington, D.C. 20005, ATTN: Director-Real Estate Finance (or a successor First Mortgage Lender of which Landlord has given notice to Tenant), with a copy to the attention of the Regional Counsel at that same address, a notice pursuant to Section 19 specifying the Landlord Default, whereupon such First Mortgage Lender shall have the right, but not the obligation, to cure such Landlord Default on behalf of Landlord within the time period provided herein for Landlord’s cure of such Landlord Default, which cure shall be accepted by Tenant. Except as provided in Section 6.4 with regard to repairs of an emergency nature, Tenant shall have no right to take any other action as a result of any Landlord Default unless and until Tenant complies with the provisions of this Section 36 so long as said Prudential Insurance Company of

 


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America is in fact the first mortgage lender with respect to the property of which the Premises forms a part.

SECTION 37 DISPUTE RESOLUTION

37.1 Resolution by Principals . If any dispute, disagreement, difference, controversy or claim shall arise between the parties concerning any provision of this Lease, or if the parties are unable to reach mutual agreement with respect to any matter described herein requiring mutual agreement (collectively, a “Controversy”), either party shall provide notice of the Controversy to the other. If the parties have not corrected or otherwise resolved the Controversy to their mutual satisfaction within five (5) business days after receipt of such notice, then either party may require the Controversy to be submitted, as the exclusive means of resolving the Controversy, to a meeting of the Vice President Operations, Eastern Center and General Counsel of Tenant and a general partner of Landlord (or their designated successors) and their respective representatives (collectively, the “Principals”), who shall meet within ten (10) days after either party provides notice to the other requesting such a meeting.

37.2 Small Disputes Arbitrable . If the Controversy is not settled within five (5) days after the first day on which the Principals meet pursuant to such notice, and if the Controversy concerns a nonmonetary matter or a monetary dispute involving less than Fifty Thousand Dollars ($50,000.00), then either party may cause the Controversy to be submitted to and determined by arbitration in accordance with the appropriate rules of the American Arbitration Association (“AAA”) in effect at the time the Controversy is submitted for arbitration and with applicable statutes, subject to the provisions of this Section 37 (and the other party hereby consents to such submission and determination). The appropriate roles of the AAA shall be deemed to be, for a Controversy arising in connection with the design and construction of the ** , the Construction Industry Arbitration Rules of the AAA, and for a Controversy arising during the Term of this Lease, the Commercial Arbitration Rules of the AAA. The arbitration shall be commenced by a written demand made by one party upon the other, which written demand shall contain a statement of the Controversy and the name and address of the arbitrator appointed by the demandant. Within ten (10) days after its receipt of the written demand, the other shall give the demandant written notice of the name and address of its arbitrator. Within ten (10) days after the date of the appointment of the second arbitrator, the two arbitrators shall meet. If the two arbitrators are unable to resolve the Controversy within ten (10) days after their first meeting, they shall select a third arbitrator. Each of the three arbitrators shall have at least five (5) years’ experience in the construction or management of commercial office property, as appropriate, and shall not be employed by or under contract with either party or an affiliate of either party, nor related to any employee or contractor of either party or an affiliate of either party. The third arbitrator shall be designated as chair and shall immediately give Landlord and Tenant written notice of his or her appointment. The three arbitrators shall meet within ten (10) days after the appointment of the third arbitrator. If they are unable to resolve the Controversy within ten (10) days after their first meeting, the third arbitrator shall select a time, date and place for a hearing and shall give Landlord and Tenant thirty (30) days’ prior written notice of it. The date for the

 


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hearing shall not be more than sixty (60) days after the date of appointment of the third arbitrator.

37.3 Conduct of Hearing . At the hearing, Landlord and Tenant shall each be permitted to present testimony and tangible evidence and to cross-examine the other’s witnesses. The arbitrators may make additional rules for the conduct of the hearing or the preparation for it. The arbitrators shall render their written decision to Landlord and Tenant not more than thirty (30) days after the last day of the hearing.

37.4 Remedy . The arbitrators shall have the authority to award any remedy contemplated by this Lease, without regard to whether a court would have such authority. The arbitrators shall not have the power to add to, modify, detract from or alter in any way the provisions of this Lease or any amendments or supplements to this Lease. The written decision of at least two arbitrators shall be conclusive and binding upon Landlord and Tenant for amounts less than fifty thousand ($50,000.00), and judgment upon such decision may be entered in any court having jurisdiction. The arbitrators shall not have the authority to make an award of punitive, exemplary, special, indirect or consequential damages.

37.5 Division of Costs . As part of the arbitral award, the arbitrators shall determine which party is the substantially prevailing party in any arbitration pursuant to this Section 37, and that party shall be entitled to its reasonable fees for the services of its appointees, attorneys and witnesses, as well as all other proper costs relating to the arbitration, to be paid by the other party.

37.6 Major Monetary Disputes Arbitrable . If the Controversy is not settled within five (5) days after the first day on which the Principals meet pursuant to this Section 37, and if the Controversy concerns a monetary dispute involving Fifty Thousand Dollars ($50,000.00) or more, then if the parties so agree, they shall submit the Controversy to arbitration in accordance with Sections 37.1-37.5; otherwise, either party is free to file an appropriate court action in any court having jurisdiction.

37.7 Design and Construction to Continue While Controversy Pending . It is mutual intent of the parties that the design and construction of the ** , Building Improvements and Ancillary Facilities not be impeded by the existence of a Controversy. Therefore, if a Controversy arises in connection with such design and construction, work shall proceed according to the Schedule while the parties are proceeding in good faith to resolve the Controversy pursuant to this Section 37, and if the Controversy involves a claim by one party that the other party is in default of this Lease, the allegedly defaulting party shall not cease work during the pendency of any proceedings pursuant to this Section 37.

SECTION 38 WAIVER OF LANDLORD’S LIEN

Landlord waives any statutory liens, and any rights of distress, with respect to Tenant’s data and data processing programs and shall not unreasonably refuse, delay or condition the release of such liens or rights of distress with respect to other personal property of the Tenant

 


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upon Tenant’s request therefor in writing. This Lease does not grant a contractual lien or any other security interest to Landlord with respect to Tenant a property.

SECTION 39 MISCELLANEOUS

39.1 No Construction Against Drafter . This Lease has been prepared by Landlord and Tenant and their professional advisors. Landlord, Tenant and their separate advisors believe that this Lease is the product of all of their efforts, that it expresses their agreement, and that it should not be interpreted in favor of either Landlord or Tenant or against either Landlord or Tenant merely because of their efforts in preparing it.

39.2 Captions, Headings and Sections . Captions and headings are for convenience and reference only, and shall be of no force or effect in the interpretation or construction of this Lease. Feminine or neuter pronouns shall be substituted for those of the masculine and the plural shall be substituted for the singular number, or vice versa, in any place in this Lease where the context may require such substitution. Unless otherwise expressly stated, references to Sections and Exhibits shall mean Sections and Exhibits of this Lease. The word “including” shall be construed to mean “including without limitation” except where otherwise expressly stated. The Addendum is incorporated into and forms apart of this Lease, and all references herein to this Lease shall be deemed to include the Addendum.

 

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LANDLORD AND TENANT HAVE CAREFULLY READ AND REVIEWED THIS LEASE AND EACH TERM AND PROVISION CONTAINED HEREIN AND, BY EXECUTION OF THIS LEASE, SHOW THEIR INFORMED AND VOLUNTARY CONSENT THERETO. THE PARTIES HEREBY AGREE THAT, AT THE TIME THIS LEASE IS EXECUTED, THE TERMS OF THIS LEASE ARE COMMERCIALLY REASONABLE AND EFFECTUATE THE INTENT AND PURPOSE OF LANDLORD AND TENANT WITH RESPECT TO THE PREMISES.

IN WITNESS WHEREOF, the parties hereto subscribe their respective signatures as of the date first above written.

 

LANDLORD:     TENANT:
** , A Virginia Limited Partnership    
By:  

**

    VISA U.S.A. INC.
  General Partner    
  By    

/s/ **

    By  

/s/ Michael Massey

  Name     **     Name   Michael Massey
  Title     President     Title   Senior Vice President
  Date     April 30, 1991     Date   April 11, 1991
By  

/s/ **

     
Name   **      
  General Partner      
Date   April 30, 1991      

 


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ADDENDUM REGARDING ** DEVELOPMENT

This ADDENDUM REGARDING ** (this “Addendum”), attached to and made a part of the Lease dated April 18, 1991 (the “Lease”) between Visa U.S.A. Inc., a Delaware corporation, located at ** (“Tenant”) and ** , A VIRGINIA LIMITED PARTNERSHIP, located at ** , Virginia ** (“Landlord”), sets forth the agreement of the parties regarding the development of a new data center annex for Tenant (the “Building”) to be constructed as an addition to the ** in the location shown on the Site Plan prepared by Huntley, Nyce & Associates, P.C. dated December 11, 1989, which was approved by the ** County Department of Environmental Management on July 5, 1990, with revisions as approved from time to time (the “Site Plan”). Capitalized terms not defined herein shall have the meaning ascribed to them in the Lease. Because the Building will be developed in part by Landlord through its contractors,, which will provide the ** (as defined below), and in part by Tenant, through its contract with Com-Site International, Inc. (“Com-Site”) to design and construct the Building Improvements (as defined below), Landlord and Tenant have agreed to set forth in this Addendum certain responsibilities of Landlord, the distinction between Landlord’s responsibilities and those of Tenant, and the arrangements for coordination between Landlord and its contractors, on the one hand, and Tenant and its contractors, on the other hand. The parties recognize that Landlord has contracted with ** (“ ** ”) as its general contractor, that Tenant has contracted or will contract with Com-Site, and that each party has contracted or will contract with other builders, contractors, subcontractors and consultants on such terms as each party in its sole discretion deems appropriate.

I. ** . Landlord shall, at its sole expense, prepare the Site for the construction of the Building and construct the ** in accordance with this Section I. Landlord shall design and construct the ** in full compliance with (i) all applicable laws and regulations including, but not limited to, building, environmental, mechanical, electrical, and plumbing codes in force and effect in ** , Virginia (the “Applicable Codes”); (ii) all applicable zoning codes and regulations; (iii) those plans and specifications of Landlord that have been reviewed by and not objected to by Tenant and its contractors and consultants; (iv) all specifications of Tenant set forth in this Addendum and any changes or additions ordered by Tenant pursuant to Section IV.C or IV.D.1; and (v) all changes required pursuant to Section IV.D.2. Any material deviation from such reviewed plans or such specifications of Tenant, if made without Tenant’s knowledge and written consent, shall be a Landlord Default, subject to the provisions of Sections 12.3 and 12.4 of the Lease. Subject to all of the foregoing, the following portions of this Section I delineate Landlord’s responsibilities with regard to the design and development of the ** .

I.A. Building Site

I.A.1. Building Site . Landlord shall secure at its expense all necessary approvals, including approval of the Site Plan, any necessary easements, building permits necessary to the

 


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construction to be undertaken by Landlord and, upon Substantial Completion of the Building (as defined in Exhibit G), a nonresidential use permit. Landlord and Tenant shall cooperate, and shall ensure that their respective contractors, subcontractors and consultants cooperate with each other as necessary in obtaining such approvals and permits. Landlord shall not be responsible for any delay in obtaining nonresidential use permit to the extent such delay is caused by the actions or inaction of Tenant or its contractors, subcontractors or consultants.

Landlord shall have full responsibility for any existing site plan improvements bond and any such bond required in connection with the development of the Building, as well as for any improvements or payments required by a public authority as a condition for any approvals required in connection with the development of the Building or any rezoning of the Site, and for any costs or expenses, including without limitation any taxes, related thereto. Tenant shall assist Landlord as necessary in obtaining such approvals, including without limitation providing copies of plans and other information required by this Addendum to be prepared by Tenant and requested by any permitting authority. Landlord shall provide security during construction as Landlord believes appropriate pursuant to good construction practices, by means of fences or other methods Landlord seems appropriate. Construction fences shall remain in place until substantial completion. Landlord shall provide any necessary paving, and those utility services described as follows:

I.A.2. Water and Sewer .

There shall be public water main connections to the Building, to maintain water service for domestic and fire protection needs at all times. Sanitary and storm sewers shall be connected to the Building systems. The public sewers available may be either combined sanitary and storm sewers or separate sanitary and storm street sewers.

I.B. Environment

Tenant may, at its sole option and at its sole expense, perform an environmental audit including but not limited to soils tests of the Site, at any time before groundbreaking for construction of the ** . Landlord shall indemnify and hold Tenant harmless from any claims, damages, losses, expenses, suits and any liability whatsoever for any environmental conditions, Hazardous Materials (as defined in Section VI), or breach of the Environmental Laws (as defined in Section VI) at the Site existing as of the Commencement Date under the Lease or in the ** , and shall remove any such Hazardous Materials and abate any such breach of the Environmental Laws; provided, however, that Landlord shall have no liability or responsibility for any such Hazardous Materials or breach of the Environmental Laws to the extent caused by Tenant or Tenant’s contractors, subcontractors, consultants, agents or employees. Tenant shall indemnify and hold Landlord harmless from any claims, damages, losses, expenses, suits and any liability whatsoever for any environmental conditions, Hazardous Materials, or breach of the Environmental Laws in the Building Improvements or placed at the Site by Tenant or its contractors, subcontractors, consultants, agents or employees, and shall remove any such Hazardous Materials and abate any such breach of the Environmental Laws.

 


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I.C. Exterior Construction .

The ** shall be a three-level structural steel frame building with a precast concrete and glass exterior, including a connection to the ** by a glass-enclosed walkway at the first and second floors, as described in this Addendum and as depicted in design drawings of Charles F. Dettor, AIA, dated August 10, 1990, as approved by ** on November 19, 1990, as revised from time to time (the “Design Drawings”), which are incorporated herein by this reference. For purposes of establishing Rent (as defined in Section 3 of the Lease) and calculating changes in Rent when measured in square footage pursuant to the Lease, including without limitation the calculations set forth in Sections 8.2 and 34.3 of the Lease, the Building shall be deemed to consist of 65,360 gross square feet, 64,058 rentable square feet, and 60,944 Visa usable Visa rentable square feet (measured as provided in Exhibit D). Landlord shall design and construct the ** so that the elevation of the finished first floor of the Building will be the same as the elevation of the finished first floor of the ** .

The ** (other than the connecting walkway) shall include a structural steel frame, a permanent weathertight roof, concrete shear walls, no windows, and no glass except 100% opaque spandrel glass with drywall immediately behind it, and shall meet the seismic requirements set forth below. At Tenant’s sole option and at Tenant’s sole expense, Landlord shall incorporate into the ** wire mesh or metal barriers between such spandrel glass and drywall.

The enclosed walkway to the ** shall be constructed as the ** except for seismic standards, which shall be consistent with the ** or current building code requirements, whichever are greater. The first level (ground level) shall be 100% opaque spandrel glass with drywall immediately behind it and at Tenant’s sole option and expense, shall incorporate wire mesh or metal barriers between such spandrel glass and drywall. The exterior of the second level shall consist of vision glass and otherwise be consistent in appearance and quality with the ** (with no drywall behind the glass). The second level shall be fully accessible for use by the handicapped, and shall include handrails. Tenant shall be responsible for floor coverings, electrical outlets, lighting, HVAC and ceilings in the walkways.

I.D. Electrical .

Landlord shall ensure that all existing ** electrical power lines which may conflict with the construction of the Building are removed and rerouted from their existing location. All costs of said existing electrical power line relocation shall be the responsibility of the Landlord. As part of relocation, Landlord will install underground PVC duct capacity sized to accommodate primary voltage-feeder for the Building from ** to a point in the vicinity of the ** transformer.

Tenant shall provide a load letter to Virginia Power. At that time, Landlord shall facilitate requests, expedite processing and coordinate with Virginia Power any new electrical

 


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power lines, transmission facilities, transformers, transformer pads and associated appurtenances required to provide a minimum of 4,000 amp service to the Building through a new primary voltage underground feeder to the new transformer location as prescribed by Virginia Power and Com-Site load letter.

All costs associated with new primary voltage underground feeder through and including the terminal splice box shall be the responsibility of the Landlord. All costs associated with new primary voltage underground feeder, transformer pads, switches and other appurtenances on the load side of the terminal splice box shall be the responsibility of the Tenant.

I.E. Plumbing

I.E.1. Soil, Waste and Vent System . A complete system of soil, waste and vent piping shall be provided and connected to all plumbing fixtures, mechanical equipment and floor drains. The above grade areas shall have a gravity system connecting to the street/site sewer system. Sanitary house sewer(s) shall extend separately to the exterior of the Building and then connect as a combined sewer if required by the Applicable Codes. Sanitary and vent stacks with capped outlets shall be provided on each floor.

I.E.2. Storm Water System . Roof drains and area drains shall be collected in a piping and leader system conveyed to separate housedrain(s) leaving the Building.

I.E.3. Domestic Water System Water service connections shall be a minimum of 2” in size, separately metered and cross connected. The system shall be designed to provide pressure at the plumbing fixture not to exceed 80 psi and to be no less than 20 psi. Fire demand service will be sized in accordance with municipal code.

I.E.4. Domestic Hot Water System . Toilet rooms shall be served with hot water at 110 F.

I.F. Flooring . The ** shall include ceramic flooring for toilets, concrete slabs braced by steel throughout the Building, and two-inch self-priming floor drains as reflected on the 100 percent Design Drawings dated August 10, 1990 in each column bay.

I.G. Wall Treatments . The ** shall include painted drywall on the inside face of the exterior walls and columns requiring fire-rated protection.

I.H. Doors . The ** shall include exterior doors as required by the Applicable Codes, and interior doors only in toilet rooms, janitor closets and valve room and as required by the Applicable Codes in stairwells and corridors.

I.I. Toilet Rooms The ** shall include toilet rooms and janitor closets as shown on the Design Drawings (but not less than required by the Applicable Codes, taking into account the very low density of workers in computer equipment areas), including finished

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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walls and partitions, all fixtures and all plumbing, doors, floors, mirrors, standard accessories, and other items necessary to complete such toilet rooms and janitor closets in every respect except ceilings, electrical, air conditioning, exhaust systems or ventilation. Such toilet rooms shall be located adjacent to exterior Building walls, in corners if possible.

I.J. Elevator . The ** shall include one eight thousand (8,000) pound capacity hydraulic with a cab of standard size, but not less than ten feet (10’) high, nine feet (9’) deep and six feet six inches (6’6”) wide, and standard doors with clearance at least five feet (5’) wide and eight feet (8’) high. The ** shall not include electric wiring to the elevator from the building panel. Landlord shall assign (to the extent assignable) to Tenant warranties on all elevator equipment and shall provide with its subcontractor and/or supplier thereof that warranty periods shall not commence until the sooner of (a) the Commencement Date, (b) occupancy by Tenant, (c) six months after Close-In of the ** as defined in Exhibit F, or (d) upon the request of the Tenant.

I.K. Stairs . The ** shall include two stairwells, one at each end of the Building, with railings, firedoors and outdoor exits as required by the Applicable Codes.

I.L. Loading Dock, Including Door and Hydraulic Lift . The ** shall include a loading dock with one eight thousand (8,000) pound capacity hydraulic dock lift, an entrance at least eight feet (8’) wide without obstructions, and an unobstructed height of at least eight feet (8’) clear above the top of the docklift when it is fully extended at four feet six inches (4’6”) above the truck grade. Landlord shall assign (to the extent assignable) to Tenant warranties on loading dock equipment, including doors and the hydraulic lift and shall provide with its subcontractors and suppliers thereof that warranty periods shall not commence until the sooner of (a) the Commencement Date, (b) occupancy by Tenant, or (c) six months after Close-In of the ** as defined in Exhibit F or (d) upon the request of Tenant.

I.M. Exclusions . The ** shall not include heating, ventilating or air conditioning systems, ceilings, fire suppression or alarm systems, lighting, or lightning protection or grounding for equipment.

I.N. Accommodation for Building Improvements . Landlord shall permit Tenant to provide in slabs and walls as needed for ducts, risers, exhaust fans and vents, wiring, cabling, and the like, as indicated on plans prepared for the Building Improvements by contractors and consultants for Tenant.

I.O. Additional Structural Criteria

I.O.1. The ** shall achieve a live load minimum of not less than 150 psf.

I.O.2. Landlord shall design and construct the ** to resist the effects of seismic ground motions, as provided in Section 2312 of the Uniform Building Code of 1988 (the “Code”), at a minimum.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

42


I.O.3. Landlord shall design and construct the ** in compliance with the specifications applicable to “Seismic Zone 2B” (as defined in Section 2312 of the Code).

I.O.4. Landlord shall design and construct the ** in compliance with the specifications applicable to “Occupancy Category I,” an “Essential Facility” (as defined in Section 2312 of the Code). The “Importance Factor I” (as defined in Section 2312 of the Code) for the design of the ** shall be 1.5, including the application to the design of elements of structures and nonstructural components supported by structures.

I.O.5. The ** shall meet the requirements for a “Regular Structure” (as defined in Section 2312 of the Code).

I.O.6. The structural system for the ** shall be a “Building Frame System” or a “Dual System” (as those terms are defined in Section 2312 of the Code) with resistance to lateral load provided by cast-in-place reinforced concrete shear walls.

I.O.7. The ** shall be designed by the static lateral force procedure of Section 2312(3) of the Code.

I.O.8. The last two paragraphs of Section 2312(e)8 of the Code shall not apply.

I.O.9. In addition to complying with Section 2312 of the Code, components of the seismic force resisting systems shall comply with the specific requirements for the material contained in Chapters 24 through 28 of the Code.

I.O.10. Any concrete space frame required by design to be part of the lateral force resisting system shall be a “special moment resisting space frame” (as defined in Section 2312 of the Code).

I.O.11. The ** wind load capability shall be determined pursuant to Section 1112.0 of the Building Officials & Code Administrators International, Inc. (“BOCA”) Code, using an “Importance Factor” (as defined in the BOCA Code) of 1.11 (for essential facilities).

I.O.12. The ** snow load capability shall be determined pursuant to Section 1111.0 of the BOCA Code, using an “Importance factor” (as defined in the BOCA Code) of 1.2 (for essential facilities).

I.O.13. The ** shall have a slab to slab dimension of fifteen feet, zero inches (l5’ 0”) on the first and second floors, and sixteen feet, zero inches (16’ 0”) in the cellar.

I.O.14. The ** shall have a column bay size of thirty (30) by thirty (30) feet.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

43


I.O.15. The loading dock area shall be accessible by over-the-road semi-tractor trailers.

II. Other Items

II.A. Ancillary Facilities . Landlord shall provide four thousand five hundred (4,500) square feet on the Site for diesel generators, water storage tanks, and additional area for underground diesel fuel tanks and cooling towers (collectively, the “Ancillary Facilities”). Landlord shall have no responsibility for providing any of the Ancillary Facilities, but shall secure any zoning and site plan approvals required by any applicable governmental authorities with respect to the Ancillary Facilities. In addition, Landlord shall permit Tenant to maintain semi-trader trailers in the parking areas adjacent to the ** for temporary storage of diesel fuel and generators during the relocation and construction of new diesel storage tanks and the new generator facility. Landlord shall have the right to review plans and specifications for the Ancillary Facilities, and shall have the right to object to such plans and specifications only with regard to the Ancillary Facilities’ exterior appearance and elevations or their location on the Site, provided that it notifies Tenant of any such objections reasonably promptly after receiving such plans and specifications from Tenant. Tenant shall ensure that the Ancillary Facilities meet the Applicable Codes and are not visually incompatible with the ** and the Building.

II.B. External Equipment . All externally mounted equipment at the Building shall be subject to Landlord’s reasonable approval. Landlord shall assist Tenant in obtaining any governmental licenses or approvals necessary for such equipment.

II.C. Landscaping . Landlord shall provide landscaping for the Site consistent with the landscaping provided throughout the ** , Virginia, except that Tenant, at its sole expense, shall replace any sod or plants removed or destroyed by its contractors or subcontractors during the construction of the Building Improvements and Ancillary Facilities. In order to minimize the potential for such destruction, Landlord shall coordinate the timing of the installation of such landscaping with Com-Site’s construction of the Building Improvements and the Ancillary Facilities. In the event such landscaping has not been completed prior to the Commencement Date under the Lease, Landlord shall complete landscaping as soon as possible thereafter (taking into consideration planting seasons).

III. Schedule, Termination and Compensation .

III.A. Schedule . Landlord shall use its best efforts to adhere to the schedule attached as Exhibit E (the “Schedule”) and to cause ** to perform its work in a timely manner in accordance with the Schedule. Hawley, Peterson & Snyder, the architectural firm hired by Tenant to assist it in development of the Building (the “Consulting Architect”), shall make a final determination, binding on both parties subject to the provisions of Section 37 of the Lease, as to whether any date on the Schedule has been met. The parties acknowledge that three dates on the Schedule are especially critical: (i) approval by August 1, 1990 of a Site Plan that

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

44


does not include the Ancillary Facilities; and approval by October 1, 1990 of an amended Site Plan that does include the Ancillary Facilities, including underground fuel storage; (ii) Close-In of the ** (as defined in Exhibit F) by May 31, 1991; and (iii) Substantial Completion of the Building (as defined in Exhibit G) by November 1, 1991 (collectively, the “Benchmark Dates”).

III.B. Site Plan Approvals . Landlord warrants and represents that it has received Site Plan approvals as required in Section III.A.(i) above.

III.C. Consequences of Missing Benchmark Dates .

If Close-In of the ** (as defined in Exhibit F) occurs after May 31, 1991, or Substantial Completion the Building (as defined in Exhibit G) occurs after November 1, 1991, because of Landlord Delays (as defined below), then;

(i) Landlord shall pay Tenant the product of Two Thousand Dollars ($2,000.00) multiplied by the total number of days between May 31, 1991 and the date of Close-In of the ** attributable to Landlord Delays (the “Late Close-In Period”) and the product of Two Thousand Dollars ($2,000.00) multiplied by the total number of days between November 1, 1991 and the date of Substantial Completion of the Building attributable to Landlord Delays (the “Late Substantial Completion Period”);

(ii) Landlord shall indemnify Tenant against all direct costs and expenses, including without limitation all increases in the costs of construction of the Building Improvements (including coats of overtime work or other premium costs that are actually incurred and reasonably appear to Tenant to be necessary to achieve Substantial Completion of the Building by November 1, 1991) and costs for equipment rental, to the extent such costs and expenses are incurred because of Landlord Delays;

(iii) Tenant shall have no obligation to pay Rent, Real Property Taxes, or Operating Expenses under the Lease for the total number of days of the Late Substantial Completion Period (if any), provided, however, that Tenant shall not be released from its obligation to pay Rent, Real Property Taxes, or Operating Expenses for any number of days by which the Late Substantial Completion Period exceeds the Late Close-In Period solely because of Tenant Delays (as defined below) occurring between the date of Close-In of the ** and the date of Substantial Completion of the Building, and

(iv) Tenant shall have the right, for the total number of days of the Late Substantial Completion Period (if any) to remain in space in the ** that it would otherwise have vacated by May 15, 1992, and to pay rent (but not holdover rent) for such space pursuant to the terms of the ** Lease.

III.D. Tenant Delay; Landlord Delay; Force Majeure . “Tenant Delay” shall mean any delay, whether occurring during the design or construction of the Building, to the extent such delay proximately causes a delay in meeting one of the Benchmark Dates, because of (A) the

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

45


inability or failure of Tenant timely to meet its obligations under this Lease; or (B) any delays caused by the acts, omissions, interference or failure to perform of or by Tenant, Com-Site, their contractors, subcontractors, agents, employees or others acting for or on behalf of Tenant, or by the late delivery of materials provided by any of such persons. “Landlord Delay” shall mean any delay that is not a Tenant Delay and is not caused by force majeure , whether occurring during the design or the construction of the ** , to the extent such delay proximately causes a delay in meeting one of the Benchmark Dates.

As used in this Addendum, “ force majeure ” shall mean acts of God; inclement weather, explosions; sabotage; riots; civil commotions; acts of war, results of any warfare or warlike conditions; fire or other casualty; energy shortages beyond the reasonable control of the parties hereto; labor strikes, provided that the parties hereto have made reasonable good faith efforts to avoid or abate such strikes in which they are directly involved; and governmental actions and omissions except those relating to the approval of the Site Plan in accordance with the Schedule. Both parties shall make all reasonable efforts to minimize delays caused by force majeure. To the extent that force majeure delays the timely occurrence of any of the Benchmark Dates, the Schedule shall be revised so that each subsequent date, including the Commencement Date, occurs the same number of days after the date now shown on the Schedule as the number of days of such delay.

III.E. Schedule Revisions . Revisions to Exhibit E to show adjustments to the Schedule shall be prepared by Tenant and become a part of this Agreement, subject to reasonable objections of Landlord that are received in writing by Tenant no later than five (5) business days after Landlord’s receipt of such revisions. No other revision of the Schedule shall become effective unless agreed upon in writing by both parties. The parties may agree to a revision to Exhibit E, which shall then become binding upon the parties, but reserving, however, the right to contest the allocations of the delay between the parties.

IV. Coordination

IV.A. Simultaneous Construction . The parties acknowledge that in order to complete construction of the Building in a timely manner, ** construction of the ** and Com-Site’s construction of the Building Improvements and Ancillary Facilities will overlap as shown on the Schedule. Landlord and ** shall permit Tenant and Com-Site access to the ** , on the terms set forth in this Section IV, to begin construction of the Building Improvements as shown on the Schedule or otherwise upon request by Tenant before the date of Close-In of the ** , provided as soon as possible, ** reasonably determines that such access is consistent with good construction practices and would neither pose safety risks for any of the contractors or subcontractors involved, nor delay the date of Close-In of the ** . In any event, Landlord and ** shall permit such access no later than the day immediately following the date of Close-In of the ** . For the sake of clarity, in the event that one party or its contractors removes, alters or damages any work provided by the other party, such work shall be restored at the expense of the party responsible for such removal, alteration or damage. The

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

46


parties shall make all reasonable efforts to coordinate access and construction activities so as to accomplish project goals.

IV.B. Cooperation; Sharing of Information . Landlord shall work closely and cooperatively with Tenant and with the contractors, subcontractors and consultants retained by Tenant, and shall ensure that its contractors, subcontractors and consultants do so as well. Landlord, Tenant and appropriate contractors, subcontractors and consultants shall meet as often as Tenant deems reasonably appropriate, to review all issues pertinent to construction of the Building Improvements, including (i) progress of the work, (ii) drawing status, (iii) status of long-lead items, (iv) status of shop drawings and other submittals, (v) status of change orders, (vi) quality control, (vii) safety hazards and concerns, (viii) requisitions, and (ix) other relevant matters. Landlord shall use its best efforts to keep Tenant informed of all information materially relevant to the design and construction of the Building, including without limitation providing to Tenant copies of relevant correspondence, progress reports, and other written information, and of all minutes. Landlord and Tenant shall each give the other reasonable advance written notice of unusual utility requirements, large deliveries, or other occurrences which may be expected to cause disruption or inconvenience at the work site or to users of the ** . The parties shall make all reasonable efforts to minimize any such disturbance or inconvenience.

IV.C. Tenant Review . Landlord shall submit to Tenant for review all plans, drawings, specifications for the ** and changes in such plans, drawings and specifications, no less frequently than at the fifty percent (50%), eighty percent (80%) and one hundred percent (100%) completion levels. Tenant shall notify Landlord within ten (10) business days whether it objects to any aspects of such submittal. Landlord shall, at its expense, promptly make any revisions reasonably requested by Tenant in order to conform to the Design Drawings or to specifications of Tenant as set forth in this Addendum or changes or additions ordered by Tenant pursuant to Section IV.D.1, and shall, at Tenant’s expense, promptly make any revisions requested by Tenant in order to conform to requirements Tenant has not previously stated. If Tenant does not respond within such ten-day period, it shall be deemed to have no objections to the submittal.

The parties acknowledge that as of the date of this Lease Tenant has not finally determined all its requirements for the ** and that therefore changes in Tenant’s previously stated requirements are likely and shall be implemented in accordance with this Section IV.C and with Section IV.D. The parties further acknowledge that Tenant is relying on Landlord’s expertise and knowledge in the design and construction of the ** . Landlord shall inform Tenant promptly if any request made by Tenant is inconsistent with the drawings and specifications previously approved or to good design or good construction practices.

IV.D. Change Orders and Unanticipated Field Conditions .

IV.D.1. Change Orders . Tenant shall have the right to order changes in the plans and specifications for the ** at any time before Substantial Completion of the Building. Tenant shall bear the costs and expenses of implementing such a change order,

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

47


including architectural and engineering costs and expenses incurred to revise the plans and specifications and costs of removing, altering or revising any work already in place in the ** at the time of such change order. Within five (5) business days of the completion of revised drawings and specifications, which shall be prepared at Tenant’s expense, Landlord shall provide notice to Tenant of its best estimate of any costs that will be chargeable to Tenant by reason of such change and of any delays in meeting the Schedule that would occur as a result of implementing such change. Tenant shall, within five (5) business days thereafter, provide notice to Landlord whether it desires to proceed with the change. Landlord shall use all reasonable efforts to minimize delay or disruption to the Schedule by reason of such change order and, to the extent that it does so, any delay necessitated by reason of such change order shall be a Tenant Delay.

IV.D.2. Unanticipated Field Conditions . The parties acknowledge that certain changes to the plans for the ** or the Building Improvements may be required as a result of unanticipated field conditions that are not the fault of either party; provided, however, that Tenant shall be responsible for any changes required because Tenant, the Consulting Architect or any of the consultants retained by Tenant failed to take into account any matter shown on Landlord’s ** plans or drawings as reviewed by Tenant, and Landlord shall be responsible for any changes required because Landlord, ** or its subcontractors, or any of Landlord’s consultants, failed to take into account any matter shown on any previously prepared plans for the Building Improvements or because the field condition reasonably should have been anticipated. At such time as either party receives notice of an unanticipated field condition, such party shall promptly notify the other party of such condition, and Landlord (through ** ) and Tenant (through Com-Site) shall promptly make good faith estimates of the cost of addressing such unanticipated field condition and of any delays in meeting the Schedule that would occur as a result of any change necessitated by such unanticipated field condition. Construction shall not be interrupted or delayed solely as a result of any disagreement between Landlord and Tenant regarding which party shall be responsible for the cost or delays of any change necessitated by such unanticipated field condition. The parties shall in good faith attempt to resolve such disagreement within five (5) days after one party notifies the other of the unanticipated field condition. All change order forms submitted by ** or Com-Site, as the case may be, that relate to disputed changes, shall be executed promptly by Landlord and Tenant, and all costs for materials and labor associated with such disputed change orders shall be advanced by the party requesting the change, without prejudicing such party’s right to recover any amounts so advanced from the other party or anyone else who may be liable therefor. Landlord hereby designates as its representative, Robert A. Abt, and Tenant hereby designates John T. Spengler as its representative. Such designees may designate, in writing, other designees. Both representatives shall be available during normal business hours and have full authority to respond to Field Change Requests (as hereinafter defined) by the other party or its contractor or subcontractors as rapidly as possible, and in any event within twenty-four (24) hours of receipt of a request for same. If either party shall fail to disapprove a Field Change Request within the time limits set forth in the preceding sentence, such request shall be deemed to have been approved. A “Field Change Request” shall mean any request for a minor adjustment or variation in the construction that does not increase or decrease

 


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Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

48


the cost of the work by more than Two Thousand Five Hundred Dollars ($2,500.00), and is occasioned by unforeseen on-site conditions and suggested by ** or Com-Site or a subcontractor of either of them, that requires prompt attention to avoid a scheduling delay or because of impending unavailability of a particular trade, or for which it is not customary to submit a formal change order or revision of drawings.

Landlord shall require ** and Tenant shall require Com-Sits and the Consulting Architect to meet with representatives of Landlord and Tenant as necessary, but no less often than once every month, to review all disputed change orders that have been made in accordance with this Section. The parties shall negotiate in good faith to reach a mutually acceptable determination of the relative rights and liabilities of each of the parties in connection with the disputed change orders. If such agreement is not reached the matter shall be resolved as provided in Section 37 of this Lease.

IV.E. Rules and Regulations . The parties shall develop reasonable rules and regulations, based on industry standards and consistent with the provisions of this Addendum, for the coordination of work by ** and Com-Site and their respective contractors, subcontractors and consultants consistent with the provisions of this Addendum. Landlord shall provide Tenant, Com-Site, and their subcontractors and consultants with access to building elevators (at Tenant’s expense), hoists, freight elevators, loading dock and other building facilities as necessary; use of building entrances and exits; adequate water, electricity, lighting and telephone service to the perimeter of the ** ; and normal building access control (exclusive of any electronic access system). Tenant shall be responsible for any fees as are customarily charges for such access.

IV.F. Inspection During Construction . Tenant and the Consulting Architect shall have the right to make formal inspections of the ** during construction at agreed upon intervals or otherwise upon reasonable advance notice to Landlord, provided that such inspections are made during reasonable business hours. Tenant may also designate specific individuals who shall have regular access to the ** during construction for the purpose of observing day to day progress. Such individuals shall observe all applicable rules and regulations, including OSHA requirements.

IV.G. Unexpected Expenses . Subject to Section 12.3 of the Lease, Landlord shall reimburse Tenant or Com-Site, as the case may be, for any out-of-pocket expenses incurred by either of them by reason of faulty work done by Landlord or ** or its subcontractors, by reason of Landlord Delays, by reason of inadequate clean up, by reason of damage to the ** caused by the negligence or willful misconduct of Landlord or ** or its subcontractors, or Landlord’s or its contractors’ obstruction of Tenant or Com-Site’s construction work or due to any other failure of Landlord or ** or its subcontractors to follow good construction practices or the terms of this Addendum. Landlord shall, at its sole expense, repair any damage caused to the ** by any of the causes listed in the preceding sentence. Subject to Section 12.1.3 of the Lease, Tenant shall reimburse Landlord or ** , as the case may be, for any out-of-pocket expenses incurred by

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

49


either of them by reason of faulty work done by Tenant or Com-Site or its subcontractors, by reason of Tenant Delays, by reason of inadequate cleanup, by reason of damage to the ** caused by the negligence or willful misconduct of Tenant or Com-Site or its subcontractors, or due to any other failure of Tenant or Com-Site or its subcontractors to follow good construction practices or the terms of this Addendum. Tenant shall, at its sole expense, repair any damage caused to the ** by any of the causes listed in the preceding sentence.

IV.H. Completion of ** . Any work performed by Landlord, its contractors, subcontractors or consultants and not meeting the requirements set forth in Section I or not acceptable to the appropriate governmental agencies or neither reasonably satisfactory to, nor previously approved by, Tenant shall be promptly replaced by Landlord at Landlord’s expense. Notwithstanding any failure by Tenant to object to any such work, Tenant shall have no responsibility therefor. Landlord shall defend, indemnify and hold Tenant harmless from such work. Landlord shall notify Tenant in writing when it believes Close-In of the ** has occurred. Within three (3) business days thereafter, Tenant and the Consulting Architect, together with Landlord and ** , shall make an inspection of the ** to ensure that Close-in of the ** has occurred. If there is any dispute among the parties, the Consulting Architect shall make the final decision.

IV.I. Landlord Responsibilities After Close-In of the ** . After Close-In of the ** has occurred, Landlord shall:

IV.I.1. diligently proceed with construction of the ** to achieve Substantial Completion of the ** (as defined in paragraph 2 of Exhibit G) by the date indicated on the Schedule;

IV.I.2. cooperate with Tenant to identify the ** Punchlist Items (in accordance with Exhibit G) and diligently proceed to complete the ** Punchlist Items;

IV.I.3. cooperate with Tenant and its contractors, subcontractors and consultants, in accordance with this Section IV, in order to permit timely Substantial Completion of the Building;

IV.I.4. assist Tenant in securing all permits, releases, and the like necessary for Tenant to occupy the Building for its intended purposes. The parties shall cooperate and shall ensure that their respective contractors, subcontractors and consultants cooperate as necessary in obtaining such approvals and permits. Landlord shall obtain, but shall not be responsible for any delay in obtaining a Non-residential Use Permit to the extent such delay is caused by the actions or inactions of Tenant or its contractors, subcontractors or consultants; and

IV.I.5. within thirty (30) days after the Commencement Date, at Landlord’s expense, provide Tenant with two (2) sets of as-built drawings for the ** .

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

50


IV.J. Payment for ** Upgrades . As consideration for Landlord’s constructing the ** to meet the seismic criteria set forth in Section I.O and certain other upgrades, Tenant shall pay Landlord the sum of Two Hundred Two Thousand Dollars ($202,000.00) within thirty (30) days after Substantial Completion of the ** (as defined in paragraph 2 of Exhibit G); provided, however, that Tenant shall withhold from such payment an amount equal to one hundred fifty percent (150%) of the value of the ** Punchlist Items (as defined in paragraph 2 of Exhibit G), which amount shall be paid to Landlord within thirty (30) days after completion of all the ** Punchlist Items. Tenant shall reimburse Landlord for the costs of other items specifically identified in this Addendum as Tenant expenses, including without limitation the costs of change orders made pursuant to Section IV.D.1, within thirty (30) days after Tenant receives from Landlord an invoice therefor including appropriate supporting documentation.

V. Building Improvements .

Tenant shall be free to design and construct the Building Improvements and the Ancillary Facilities in any way consistent with the Applicable Codes. Except as otherwise specifically set forth in this Addendum, Landlord shall have no right to review or require changes to the plans Tenant develops for the Building Improvements and the Ancillary Facilities or to direct the activities of any contractor or subcontractor involved in the design or construction of the Building Improvements and the Ancillary Facilities. The Building Improvements shall have the meaning set forth in the Design/Build Agreement between Tenant and Com-Site.

VI. Environmental Certification .

Landlord and Tenant shall each provide to the other the written certification of their respective general contractors, at the completion of such contractor’s work, including all work of the contractor’s subcontractors (“Contractor’s Work”) that to the extent applicable: In the construction of the Contractor’s Work, the Contractor (or any subcontractor thereof) did not place in the Building or on the Site any Hazardous Materials (as defined below) and did not use the Building or the Site for the manufacture, generation, storage or disposal of any hazardous Materials from or onto the Site or the Building except in accordance with applicable law; the Contractor (or any subcontractor thereof) has not received notice and has no reason to anticipate the receipt of notice of any pending or threatened action or proceeding (and the Contractor’s Work and/or the Site and/or the Contractor (or any subcontractor thereof) is/are not subject to any environmentally related consent order or other judicial order or mandate) arising out of the condition of the Contractor’s Work and/or the Site or any alleged violation of federal, state or local environmental, health or safety statute, ordinance or regulation, including, by way of example and not of limitation, the Comprehensive Environmental Response Compensation and Liability Act (“Superfund” or “CERCLA”), 42 U.S.C. 9601 et seq ., the Superfund Amendments and Reauthorization Act of 1986 (“SARA”), 42 U.S.C. 9601(20)(D), the Resource Conservation and Recovery Act (the “Solid Waste Disposal Act” or “RCRA”), 42 U.S.C. 6901 et seq ., the Federal Water Pollution Control Act, as amended by the Clean Water Act of 1977 (“CWA”), 33 U.S.C. 1251 et seq ., the Clean Air Act of 1966 (“CAA”), as amended, 42 U.S.C. 7401 et seq ., the Federal Insecticide, Fungicide and Rodenticide Act (“FIFRA”), 7 U.S.C. 136 et seq ., the

 


**

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Occupational Safety and Health Act (“OSHA”), 29 U.S.C. 651 et seq ., the Safe Drinking Water Act (“SDWA”), 42 U.S.C. 399f et seq ., the Toxic Substances Control Act (“TSCA”), 15 U.S.C. 2601 et seq ., and any and all environmental laws, regulations and ordinances of the Commonwealth of Virginia, including without Limitation the ** (collectively, the “Environmental Laws”); the Contractor’s Work, the Site and the Contractor (or any subcontractor thereof) are in compliance with the Environmental Laws as the same relate to the Contractor’s Work and the Site, including all reporting, licensing, permitting and registration requirements imposed or otherwise required by the Environmental Laws. Such certificate shall exclude any such conditions as existed prior to their commencement of work or caused by the other party or its contractors and subcontractors. As used herein, the term “Hazardous Material” shall be defined in accordance with applicable law. Landlord’s architect and Tenant’s, architect and designer, respectively shall not specify the use of any Hazardous Materials in their plans, drawings or specifications respectively for the ** or the Site, the Building Improvements or the Ancillary Facilities, except in accordance with applicable law.

VII. Miscellaneous

VII.A. Unforeseen Issues . The parties understand that issues may arise that have not been foreseen and are not addressed in this Addendum. If such issues arise, the parties shall work together to resolve them in a mutually satisfactory way, consistent with the intent of this Addendum, taking into account the interests and concerns of both parties.

VII.B. Time of Essence . Time is of the essence of this Addendum.

VII.C. No Assignment . Landlord shall have no right to assign its duties of performance under this Addendum. Tenant shall have the right to assign its interest in accordance with Section 11 of the Lease.

VII.D. Conflict with Drawings . In the event of any conflict or inconsistency between the provisions of this Addendum and the Design Drawings, the Design Drawings shall take priority.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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LANDLORD:     TENANT:
** , A Virginia Limited Partnership     VISA U.S.A. INC. , a Delaware corporation
By:  

**

     
  General Partner      
  By  

/s/ **             

    By  

/s/ Michael Massey

  Name   **     Name   Michael Massey
  Title   President                 Title   Senior Vice President
  Date   April 30, 1991                 Date   April 11, 1991

 

By  

/s/ **

Name  

**

  General Partner
Date   April 30, 1991            

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

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EXHIBIT A

DESCRIPTION OF A PORTION OF THE LAND OF

** , A VIRGINIA LIMITED PARTNERSHIP

- ** -

** , VIRGINIA

BEGINNING at a point in the northerly line of ** , said point being the point of intersection of the westerly line of ** , and the northerly line of ** ;

THENCE running with the northerly line of ** N79° 31’ 32”W 620.00 feet to a point, said point being the northwesterly corner of the westerly termination of ** ;

THENCE running with the westerly termination line of ** S10° 28’ 28”W 10.00 feet to a point;

THENCE departing the westerly termination line of ** and running through ** N79° 31” 32”W 133.39 feet to a point and N88° 38’ 03”W 145.82 feet to a point in the easterly line of ** ;

THENCE running with the easterly line of ** and continuing with the southerly line of a ** ramp the following courses and distances: N19° 52’ 20”E 70.00 feet to a point, N60° 48’ 53”E 141.71 feet to a point, with the arc of a curve to the left, whose radius is 1,015.46 feet, a distance of 230.09 feet to a point and with the arc of a curve to the left, whose radius is 514.00 feet, a distance of 143.67 feet to a point;

THENCE departing the southerly line of said ** ramp and running through ** S32° 00’ 30”E 196.64 feet to a point and S79° 31’ 30”E 369.95 feet to a point in the aforementioned westerly line of ** ;

THENCE running with the westerly line of ** S10° 28’ 21”W 174.16 feet to a point and with the arc of a curve to the right, whose radius is 25.00 feet, a distance of 39.27 feet to the point of BEGINNING containing 4.3090 acres.

HUNTLEY, NYCE AND ASSOCIATES

DECEMBER 9, 1986

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

54


EXHIBIT B

N/A - No Exhibit B

 

55


EXHIBIT C RULES AND REGULATIONS

“At the current time, the Landlord has not established any formal set of Rules and Regulations.”

 

56


EXHIBIT D MEASUREMENT OF SQUARE FOOTAGE

The usable square footage of the Building shall be determined by subtracting from the Building’s rentable square footage, calculated pursuant to the Washington, D.C. Association of Realtors, Inc. (“WDCAR”) Standard Method of Measurement dated January 1, 1989, the square footage of toilet rooms, machine rooms, lobbies and the connecting walkway between the ** and the Building. This calculation shall result in 60,944 total usable square feet, calculated as follows:

Gross inside measurement per Design Drawings including

 

65,360 SF   Connecting walkway
-330 SF   Shafts
-972 SF   Stairwells
   
64,058 SF   WDCAR Rentable
-1,725 SF   Toilets
-70 SF   Machine Room
-759 SF   Lobbies
-560 SF   Connecting walkway
   
60,944 SF   Visa Usable and Visa Rentable

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

57


ATTACHMENT E

** Construction

Rev: 3/1/91

 

ID

  

Name

   Duration    Scheduled Start    Scheduled Finish    Predecessors    Resource Names

1

   Lease Negotiation    26.38ed    4/20/90 8:00am    5/16/90 5.00pm      

2

   CONTRACT AWARD    1d    5/16/90 8:00am    5/16/90 5.00pm    1   

3

   Architectural Input    44.38ed    4/2/90 8:00am    5/16/90 5.00pm    2   

4

   Complete ** Design    76.38ed    5/16/90 8:00am    7/31/90 5.00pm    3   

5

   100% Document Review    5d    9/11/90 8:00am    9/17/90 5.00pm    4   

6

   Approve Plans    14.38ed    8/1/90 8:00am    8/15/90 5.00pm    5   

7

   SITE PLAN APPROVAL    1d    10/1/90 8:00am    10/1/90 5.00pm    6   

8

   Obtain Building Permit    42.38ed    8/1/90 8:00am    9/12/90 5.00pm    7   

9

   Relocate ICC    60.38ed    6/1/90 8:00am    7/31/90 5.00pm    8   

10

   Relocate Power    60.38ed    6/1/90 8:00am    7/31/90 5.00pm    8   

11

   Bld/Purchase Sitework    28.38ed    6/1/90 8:00am    6/29/90 5.00pm    7   

12

   Construct Off-Site Parking    29.38ed    4/1/91 8:00am    4/30/91 5.00pm    11   

13

   Tree/Curb Removal    9.38ed    8/28/90 8:00am    9/6/90 5.00pm    9   

14

   Relocate Water/Storm Drain    18.38ed    9/6/90 8:00am    9/24/90 5.00pm    13   

15

   Construct Site Work    25.38ed    11/2/90 8:00am    11/27/90 5.00pm    11   

16

   CSI Sitework/UG Roughin    53.38ed    4/8/91 8:00am    5/31/91 5.00pm    12   

17

   Utility Ducts CSI    53.38ed    4/8/91 8:00am    5/31/91 5.00pm    16   

18

   Water Tanks CSI    53.38ed    4/8/91 8:00am    5/31/91 5.00pm    16   

19

   Bid Purchase Building    42.38ed    8/29/90 8:00am    10/10/90 5.00pm    8   

20

   U/G Work    25.38ed    11/2/90 8:00am    11/27/90 5.00pm    8   

21

   Foundations    84.38ed    11/30/90 8:00am    2/22/91 5.00pm    20   

22

   Walkway    84.38ed    2/4/91 8:00am    4/29/91 5.00pm    21   

23

   Lab Testing    199.38ed    11/2/90 8:00am    5/20/91 5.00pm    21   

24

   Penetration Of **    4.38ed    2/11/91 8:00am    2/15/91 5.00pm    22   

25

   Coordinate Blockouts    84.38ed    11/30/90 8:00am    2/22/91 5.00pm    21   

26

   Utility Blockouts    84.38ed    11/30/90 8:00am    2/22/91 5.00pm    25   

27

   Structural Steel    42.38ed    2/1/91 8:00am    3/15/91 5.00pm    11   

28

   Suspended Slabs/SOG    38.38ed    2/25/91 8:00am    4/4/91 5.00pm    27   

29

   ** CONST. 50%    0.38ed    4/15/91 8:00am    4/15/91 5.00pm    28   

30

   Architectural Review VISA    3.38ed    4/8/91 8:00am    4/11/91 5.00pm    27   

31

   ** R/I Elec/Mech CSI    44.38ed    2/13/91 8:00am    3/29/91 5.00pm      

32

   Install Lift/Elevator    40.38ed    3/15/91 8:00am    4/24/91 5.00pm    31   

33

   CSI Tenant Roughin    137.38ed    4/15/91 8:00am    8/30/91 5.00pm    32   

34

   Plumbing    118.38ed    12/15/91 8:00am    4/12/91 5.00pm    33   

35

   Hotwater    4.38ed    4/8/91 8:00am    4/12/91 5.00pm    34   

36

   Window Wire Mesh    10.38ed    5/7/91 8:00am    5/17/91 5.00pm    34   

37

   Spandrel Glass    34.38ed    3/26/91 8:00am    4/29/91 5.00pm    36   

38

   R/I Wall Outlets CSI    25.38ed    4/8/91 8:00am    5/3/91 5.00pm    37   

39

   Dry Wall/Paint    24.38ed    5/7/91 8:00am    5/31/91 5.00pm    37   

40

   Precast    27.38ed    3/8/91 8:00am    4/4/91 5.00pm    39   

41

   Backfill Building    6.38ed    4/4/91 8:00am    4/10/91 5.00pm    40   

42

   Roofing    22.38ed    4/4/91 8:00am    4/26/91 5.00pm    40   

43

   CLOSE – IN    0.38ed    5/31/91 8:00am    5/31/91 5.00pm    42   

44

   Architectural Review VISA    0.38ed    6/4/91 8:00am    6/4/91 5.00pm    42   

45

   Bathrooms    18.38ed    5/17/91 8:00am    6/4/91 5.00pm    34   

46

   Interiors CSI    184.38ed    5/1/91 8:00am    11/1/91 5.00pm    43   

47

   Landscape    7.38ed    5/31/91 8:00am    6/7/91 5.00pm    42   

48

   Paving/Curbs    32.38ed    4/18/91 8:00am    5/20/91 5.00pm    47   

49

   Final Clean **    4.38ed    5/30/91 8:00am    6/3/91 5.00pm    46   

50

   Architectural Review VISA    0.38ed    6/11/91 8:00am    6/11/91 5.00pm    49   

51

   Punch List **    7.38ed    6/4/91 8:00am    6/11/91 5.00pm    50   

52

   SUBSTANTIAL COMP.    0d    11/1/91 8:00am    11/1/91 8.00am    50   

53

   Non-Res Use Permit    0d    11/1/91 8:00am    11/1/91 8.00am    52   

54

   OCCUPANCY    1d    11/1/91 8:00am    11/1/91 5.00pm    53   

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

58


EXHIBIT G DEFINITION OF “SUBSTANTIAL COMPLETION”

The Building shall be deemed “Substantially complete” when all of the following shall have occurred:

1. Tenant has received confirmation from the appropriate authorities of the County of ** that all agencies that are required under applicable regulations to inspect and approve the Building and Ancillary Facilities, prior to or as a requirement for issuance of a non-residential use permit, have so inspected and approved the Building and Ancillary Facilities and the Building and Ancillary Facilities do in fact meet the requirements for issuance of a non-residential use permit. The receipt of a non-residential use permit shall constitute such confirmation, although it shall not be the only means of confirmation.

2. The ** has been completed in accordance with the approved plans and specifications, except for long-lead items that do not materially interfere with or adversely affect the comfortable use and occupancy of the Building by Tenant, and ** Punchlist Items (as defined below). Substantial Completion of the ** shall include, but shall not be limited to, the following:

a. the HVAC, utility, plumbing, electrical, and access control and safety systems for the Building are substantially completed and operating in accordance with the approved plans and specifications;

b. the Building is free of construction debris and clean; and

c. the loading dock and those portions of the parking area to be used by Tenant have been substantially completed and are accessible and usable for loading and parking purposes in accordance with Section 1.3 of the Lease and Exhibit B-2;

d. the permanent roof system has been installed and sealed; and

e. Landlord has delivered to Tenant the certificate of Landlord’s architect certifying substantial completion of the ** Building, and such certificate has been reasonably reviewed and not objected to by the Consulting Architect.

Landlord shall use its best efforts to complete the ** Punchlist Items to the reasonable satisfaction of Tenant within the shortest feasible time after Tenant submits the ** Punchlist to Landlord, which time shall be reasonably agreed upon by Landlord and Tenant.

** Punchlist Items” shall mean minor items that do not adversely affect or delay the occupancy of the Building by Tenant.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

59


3. The Building Improvements and Ancillary Facilities have been completed in accordance with the approved plans and specifications, and Improvements Punchlist Items (as defined below).

“Improvements Punchlist Items” shall mean minor items of trim, decorations and finish, and work and materials installed but rejected by Tenant, whose absence or incompletion does not (1) materially interfere with or adversely affect the comfortable use and occupancy of the Building by Tenant, or (2) violate, in any respect, any Applicable Code, or (3) cause the Building not to qualify for a non-residential use permit. The determination of whether or not the ** or Building Improvements and Ancillary Facilities are Substantially Complete shall not be affected by whether or not Tenant and its contractors, mechanics, suppliers and workers have completed the installation of its computer systems.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

60


FIRST AMENDMENT TO DATA CENTER LEASE

DATED APRIL 18, 1991, ENTERED INTO

BY AND BETWEEN **

(SUCCESSOR-IN-INTEREST TO ** , A VIRGINIA

LIMITED PARTNERSHIP), AND VISA U.S.A., INC

THIS FIRST AMENDMENT TO DATA CENTER LEASE is made and entered into as of the 8th day of April , 2004, by and between ** (successor-in-interest to ** , A Virginia Limited Partnership) (“Landlord”), and Visa, U.S.A., Inc. (“Tenant”).

W I T N E S S E T H :

WHEREAS, Landlord and Tenant entered into a Data Center Lease together with an Addendum Regarding ** (collectively, the “Lease”), dated April 18, 1991, whereby Landlord agreed to construct and thereupon demise unto Tenant, and Tenant agreed to lease from Landlord, the entire premises (the “Premises”) in the Data Center Building (the “Building”), located in ** , Virginia, as more particularly described in the Lease; and

WHEREAS, by letter dated October 4, 2000, Tenant exercised its first (1 st ) of two (2) renewal options to extend the Term of the Lease five (5) years, through October 31, 2006; and

WHEREAS, the parties now desire to amend the Lease to extend the Term thereof, to amend the parking provisions set forth therein, and to replace Exhibit A and Exhibit H to the Lease, all as more particularly set forth herein.

NOW, THEREFORE, in consideration of the premises, the sum of Ten Dollars ($10.00) and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Landlord and Tenant do hereby agree as follows:

1. Term . The Term of the Lease is hereby extended five (5) years, through October 31, 2011.

2. Rent . Effective as of November 1, 2006, Tenant’s monthly “Rent” obligation, as described in the preamble to, and text of, Section 3.1 of the Lease, shall be increased to One Hundred Twenty-Six Thousand Seven Hundred Twelve and 73/100 Dollars ($126,712.73) per month. The foregoing amount shall be subject to annual increase pursuant to Section 4 of the Lease.

3. Condition . Tenant agrees to accept the Premises in “as-is” condition for the Term, as hereby extended.

4. Renewal Options . The extension of the Term described in this First Amendment constitutes the second (2 nd ) of two (2) renewal options under Section 34 of the Lease.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


5. Termination Option . Notwithstanding the extension of the Term pursuant to this First Amendment, Tenant shall have the unilateral right to terminate the Lease on April 30, 2008, or any day thereafter during the Term, as hereby extended, by delivering to Landlord written notice thereof at least twelve (12) months prior to the termination date. The termination shall be effective, however, only if (a) Tenant pays to Landlord, simultaneous with delivery of its notice of termination, a termination fee equal to Fifty Thousand and No/100 Dollars ($50,000.00); and (b) simultaneously exercises its right to terminate (with a simultaneous termination date) its Lease with Landlord for space in the adjacent building known as the ** (the “ ** Lease”) and pays the corresponding termination fee, all in accordance with the terms of paragraph 5 of the Fourth Amendment to the ** Lease dated as of even date herewith. Upon Landlord’s receipt of both termination notices and both termination fees, as aforesaid, Tenant’s election to terminate the Lease shall be irrevocable.

6. Parking . The text of Section 1.3 of the Lease (including the text of subsections 1.3.1 through 1.3.6 thereunder) is hereby deleted in its entirety and replaced with the following language:

1.3 Parking Area . The area which, during the Term of this Lease, is to be provided as parking for the Building is herein called the “Parking Area”. Landlord and Tenant have contemporaneously herewith entered into a lease (the “ ** Lease”) for office and computer facility space in that certain building (the “ ** ”) to which the Building is to be annexed. The parking area provided to Tenant pursuant to the ** Lease is referred to therein and herein as the “ ** ”. The Parking Area and the ** comprise the same parking spaces. The Parking Area shall consist of all of the parking spaces located on the Site, plus the 113 parking spaces located on the parcel known as the “ ** Parcel” in the location identified on Exhibit I attached hereto. The Parking Area is provided for Tenant’s use free of charge (except that Tenant remains obligated to pay the charges and expenses associated with the Parking Area pursuant to Section 3.2 hereof). Landlord shall have the right to reconfigure the portion of the Parking Area located on the ** Parcel, so long as the number of parking spaces thereon ( i.e. , 113) remains the same and Tenant’s ability to use the Parking Area is not interrupted. Tenant shall be permitted to park semi-tractor trailers—for the temporary storage and operation of diesel fuel and generators - on the portion of the Parking Area located immediately adjacent to the ** , on the north side, but only in the event of an emergency, casualty or other event during which Tenant reasonably requires such capability, provided that Tenant complies with applicable Environmental Laws (as defined in the Addendum to the Lease), and does not unreasonably interfere with other tenants’ access to or use of the Premises. Throughout the Term, Landlord shall maintain a stairway from the portion of the Parking Area located on the ** Parcel to the portion of the Parking Area located on the Site, and shall provide lighting in the Parking Area commensurate with the lighting currently provided in the Parking Area.”

7. Site Parcel Description . Exhibit A to the Lease is hereby replaced with Exhibit A attached hereto to reflect a change in the legal description of the Site. Landlord shall have the right to make further changes in the legal description of the Site, so long as such changes do not

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

2


decrease the number of parking spaces located thereon or impair Tenant’s access to the Premises or use and occupancy thereof.

8. ** , ** , ** and ** Parcels . Exhibit H to the Lease is hereby replaced with Exhibit H attached hereto to reflect a change in the ** , ** , ** and ** Parcels, and to reflect that the owner and occupants of the ** Building shall have a right of access across the Site for ingress to and egress from the loading area serving the ** Building. Landlord shall have the right to make further changes in the parcels depicted on Exhibit H , so long as such changes do not decrease the number of parking spaces available to Tenant pursuant to this First Amendment or affect Tenant’s access to the Premises or use and occupancy thereof.

9. Broker . Landlord hereby warrants and represents to Tenant that no broker or agent on Landlord’s behalf was involved in negotiating this First Amendment or addressing matters concerning the extension of the Term as described herein, other than ** . Tenant hereby warrants and represents to Landlord that no broker or agent on Tenant’s behalf was involved in negotiating this First Amendment or addressing matters concerning the extension of the Term as described herein, other than Michael Lydon & Company. The commissions of each of the aforesaid brokers shall be paid in full by Landlord in accordance with separate agreements. Landlord and Tenant each agree to indemnify and hold the other harmless against any claims for brokerage or other commissions arising from a breach by Landlord or Tenant of the foregoing representation and warranty.

10. Defined Terms . Defined terms used in this First Amendment shall have the same meaning as set forth in the Lease unless another meaning is provided herein.

11. Ratification . Except as set forth hereinabove, the parties hereto expressly ratify and confirm all of the terms and conditions of the Lease, which shall remain in full force and effect.

IN WITNESS WHEREOF, the parties have caused this First Amendment to be executed as of the date first above written.

 

LANDLORD :     TENANT:
**     VISA, U.S.A., INC.
By:  

**

    By:   

/s/ Victor W. Dahir

  **     Name:    Victor W. Dahir
      Title:    EVO & CFO

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

3


Exhibit A

DESCRIPTION OF SITE

 

4


LEGAL DESCRIPTION

FUTURE LOT 97C

**

- ** -

** , VIRGINIA

BEGINNING AT A POINT ON THE NORTHERLY RIGHT-OF-WAY OF ** , 50 FEET WIDE, SAID POINT BEING THE POINT OF INTERSECTION OF THE WESTERLY RIGHT-OF-WAY OF ** , 80 FEET WIDE AND THE NORTHERLY RIGHT-OF-WAY OF ** .

THENCE WITH THE NORTHERLY RIGHT-OF-WAY ** N79°29’15”W 619.99 FEET TO A POINT, SAID POINT BEING A NORTHEASTERLY CORNER OF THE FUTURE LOT ** , ** .

THENCE WITH THE NORTHERLY LINE OF FUTURE LOT 96A, ** N79°35’35”W 43.29 FEET TO A POINT; N10°24’25”E 19.82 FEET TO A POINT; N33°42’34”W 47.42 FEET TO A POINT; N79°36’44”W 14.00 FEET TO A POINT; N09°50’38”E 104.59 FEET TO A POINT ON THE EASTERLY RIGHT-OF-WAY OF ** , ** , WIDTH VARIES, SAID POINT BEING A NORTHEASTERLY CORNER OF FUTURE LOT ** , ** .

THENCE WITH THE EASTERLY RIGHT-OF-WAY OF ** 157.49 FEET ALONG THE ARC OF A CIRCLE CURVING TO THE LEFT, HAVING A RADIUS OF 1015.46 FEET, A DELTA OF 08°53’10” AND A CHORD BEARING AND DISTANCE OF N67°59’30”E 157.33 FEET TO A POINT; 104.97 FEET ALONG THE ARC OF A CIRCLE CURVING TO THE LEFT, HAVING A RADIUS OF 514.00 FEET, A DELTA OF 11°42’05”, AND A CHORD BEARING AND DISTANCE OF N57°38’04”E 104.79 FEET TO A POINT, SAID POINT BEING THE SOUTHWESTERLY CORNER OF ** , ** .

THENCE WITH THE SOUTHERLY LINE OF LOT ** , ** S79°29’15”E 91.16 FEET TO A POINT; S10°30’45”W 87.00 FEET TO A POINT; S50°21’02”E 29.46 FEET TO A POINT; S79°29’15”E 265.31 FEET TO A POINT; S10°30’45”W 21.26 FEET TO A POINT; S79°29’13E 62.88 FEET TO A POINT; S10°30’45”W 9.12 FEET TO A POINT; S79°29’13E 82.07 FEET TO A POINT ON THE AFOREMENTIONED WESTERLY RIGHT-OF-WAY OF ** , SAID POINT BEING THE SOUTHEASTERLY CORNER OF LOT ** , ** .

THENCE WITH THE WESTERLY RIGHT-OF-WAY OF ** S10°30’46”W 157.44 FEET TO A POINT; 39.27 FEET ALONG THE ARC OF A CIRCLE CURVING TO THE RIGHT, HAVING A RADIUS OF 25.00 FEET, A DELTA OF 89°59’59”, AND A CHORD BEARING AND DISTANCE OF S55°30’45”W 35.36 FEET TO THE POINT OF BEGINNING AND CONTAINING 3.7429 ACRES OF LAND.

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

5


Exhibit H

PLAT

 

6


Exhibit H

PLAT

**

Page 1 of 3

 


**

Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.


Exhibit H

PLAT

**

Page 2 of 3

 


** Omitted pursuant to a confidential treatment request. This confidential portion has been filed separately with the SEC.

 

-8-


Exhibit H

PLAT

**

Page 3 of 3

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

-9-


Exhibit I

PARKING AREA

 

-10-


Exhibit I

PARKING AREA

**

Page 1 of 2

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

-11-


Exhibit I

PARKING AREA

**

Page 2 of 2

 


** Omitted pursuant to a confidential treatment request. The confidential portion has been filed separately with the SEC.

 

-12-