As filed with the Securities and Exchange Commission on April 2, 2013
Registration No. 333-186487
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
AMENDMENT NO. 3
TO
FORM S-1
REGISTRATION STATEMENT
UNDER
THE SECURITIES ACT OF 1933
EVERTEC, INC.
(Exact name of registrant as specified in its charter)
Puerto Rico | 7374 | 66-0783622 | ||
(State or other jurisdiction of incorporation or organization) |
(Primary Standard Industrial Classification Code Number) |
(I.R.S. Employer Identification Number) |
Cupey Center Building
Road 176, Kilometer 1.3
San Juan, Puerto Rico 00926
(787) 759-9999
(Address, including zip code, and telephone number, including area code, of registrants principal executive offices)
Luisa Wert Serrano, Esq.
EVERTEC, Inc.
Cupey Center Building
Road 176, Kilometer 1.3
San Juan, Puerto Rico 00926
(787) 759-9999
(Name, address, including zip code, and telephone number, including area code, of agent for service)
With a copy to:
Rosa A. Testani, Esq. Akin Gump Strauss Hauer & Feld LLP One Bryant Park New York, NY 10036 (212) 872-8115 |
Michael J. Ohler, Esq. Cahill Gordon & Reindel LLP 80 Pine Street New York, NY 10005 (212) 701-3000 |
Approximate date of commencement of proposed sale of the securities to the public: As soon as practicable after this Registration Statement becomes effective.
If any of the securities being registered on this form are to be offered on a delayed or continuous basis pursuant to Rule 415 under the Securities Act of 1933, check the following box. ¨
If this Form is filed to register additional securities for an offering pursuant to Rule 462(b) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering. ¨
If this Form is a post-effective amendment filed pursuant to Rule 462(c) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering. ¨
If this Form is a post-effective amendment filed pursuant to Rule 462(d) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering. ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of large accelerated filer, accelerated filer and smaller reporting company in Rule 12b-2 of the Exchange Act.:
Large Accelerated filer | ¨ | Accelerated filer | ¨ | |||
Non-accelerated filer | x (Do not check if a smaller reporting company) | Smaller reporting company | ¨ |
The Registrant hereby amends this Registration Statement on such date or dates as may be necessary to delay its effective date until the Registrant shall file a further amendment which specifically states that this Registration Statement shall thereafter become effective in accordance with Section 8(a) of the Securities Act of 1933, as amended, or until this Registration Statement shall become effective on such date as the Commission, acting pursuant to said Section 8(a), may determine.
The information in this prospectus is not complete and may be changed. We and the selling stockholders may not sell these securities until the registration statement filed with the Securities and Exchange Commission is effective. This preliminary prospectus is not an offer to sell securities and it is not soliciting an offer to buy these securities in any state where the offer or sale is not permitted.
Subject to completion, dated April 2, 2013
PRELIMINARY PROSPECTUS
21,052,633 Shares
EVERTEC, Inc.
Common Stock
$ per share
This is our initial public offering. We are selling 6,578,948 of the shares being offered hereby. The selling stockholders identified in this prospectus are selling an additional 14,473,685 shares. We will not receive any of the proceeds from the sale of the shares being sold by the selling stockholders.
We expect the public offering price to be between $18.00 and $20.00 per share. Currently, no public market exists for our common stock. Our shares of common stock have been approved for listing on the New York Stock Exchange (NYSE) under the symbol EVTC. Following the completion of this offering, we will remain a controlled company as defined under the NYSE listing rules because the group consisting of funds affiliated with Apollo Global Management, LLC and Popular, Inc. will beneficially own 72.5% of our shares of outstanding common stock, assuming the underwriters do not exercise their option to purchase up to 3,157,895 additional shares from the selling stockholders. See Principal and Selling Stockholders.
We are an emerging growth company under applicable federal securities laws and are eligible for reduced public company reporting requirements . See Risk FactorsRisks Related to Our BusinessAs an emerging growth company under the JOBS Act, we are permitted to, and intend to, rely on exemptions from certain reporting and disclosure requirements, which may make our future public filings different than that of other public companies.
Investing in our common stock involves risks that are described in the Risk Factors section beginning on page 20 of this prospectus.
Price to
Public |
Underwriting
Discounts |
Proceeds to
EVERTEC, Inc. |
Proceeds to
Selling Stockholders |
|||||||||||||
Per Share |
$ | $ | $ | $ | ||||||||||||
Total |
$ | $ | $ | $ |
The underwriters also have an option to purchase up to an additional 3,157,895 shares from the selling stockholders at the initial public offering price less the underwriting discount.
Delivery of the shares of common stock will be made on or about , 2013.
Neither the Securities and Exchange Commission nor any state securities commission has approved or disapproved of these securities or passed upon the adequacy or accuracy of this prospectus. Any representation to the contrary is a criminal offense.
Goldman, Sachs & Co. | J.P. Morgan |
Morgan Stanley | Deutsche Bank Securities | BofA Merrill Lynch | Credit Suisse | UBS Investment Bank |
William Blair | Apollo Global Securities | Popular Securities |
The date of this prospectus is , 2013.
Page | ||||
1 | ||||
20 | ||||
42 | ||||
43 | ||||
43 | ||||
44 | ||||
45 | ||||
46 | ||||
47 | ||||
48 | ||||
SELECTED HISTORICAL CONSOLIDATED AND COMBINED FINANCIAL DATA |
49 | |||
MANAGEMENTS DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS |
51 | |||
72 | ||||
84 | ||||
109 | ||||
113 | ||||
129 | ||||
134 | ||||
139 | ||||
141 | ||||
149 | ||||
156 | ||||
156 | ||||
156 | ||||
F-1 |
You should rely only on the information contained in this prospectus. We have not authorized any person to provide you with any information or represent anything about us or this offering that is not contained in this prospectus. If given or made, any such other information or representation should not be relied upon as having been authorized by us. We are not making an offer in any jurisdiction where an offer or sale is not permitted. The information contained in this prospectus is current only as of its date.
Except as otherwise indicated or unless the context otherwise requires, (a) the terms EVERTEC, we, us, our, the Company and our company refer to EVERTEC, Inc. and its subsidiaries on a consolidated basis, (b) the term Holdings refers to EVERTEC Intermediate Holdings, LLC, but not to any of its subsidiaries and (c) the term EVERTEC, LLC refers to EVERTEC Group, LLC and its predecessor entities and their subsidiaries on a consolidated basis, including the operations of its predecessor entities prior to the Merger (as defined below). Neither EVERTEC nor Holdings conducts any operations other than with respect to its indirect or direct ownership of EVERTEC, LLC.
i
This summary highlights key aspects of the information contained elsewhere in this prospectus and may not contain all of the information you should consider before making an investment decision. You should read this summary together with the entire prospectus, including the information presented under the heading Risk Factors and the more detailed information in the historical financial statements and related notes appearing elsewhere in this prospectus. For a more complete description of our business, see the Business section in this prospectus.
Company Overview
EVERTEC is the leading full-service transaction processing business in Latin America and the Caribbean. We are based in Puerto Rico and provide a broad range of merchant acquiring, payment processing and business process management services across 19 countries in the region. We process over 1.8 billion transactions annually, and manage the electronic payment network for over 4,100 automated teller machines (ATM) and over 104,000 point-of-sale (POS) payment terminals. According to the July 2012 Nilson Report, we are the largest merchant acquirer in the Caribbean and Central America and the sixth largest in Latin America based on total number of transactions. We own and operate the ATH network, one of the leading ATM and personal identification number (PIN) debit networks in Latin America. In addition, we provide a comprehensive suite of services for core bank processing, cash processing and technology outsourcing in the regions we serve. We serve a broad and diversified customer base of leading financial institutions, merchants, corporations and government agencies with mission critical technology solutions that are essential to their operations, enabling them to issue, process and accept transactions securely, and we believe that our business is well positioned to continue to expand across the fast growing Latin American region.
We are differentiated, in part, by our diversified business model, which enables us to provide our varied customer base with a broad range of transaction processing services from a single source across numerous channels and geographic markets. We believe this single source capability provides several competitive advantages which will enable us to continue to penetrate our existing customer base with new, complementary services, win new customers, develop new sales channels and enter new markets. We believe these competitive advantages include:
|
Our ability to package and provide a range of services across our customers business that often need to be sourced from different vendors; |
|
Our ability to serve customers with disparate operations in several geographies with a single integrated technology solution that enables them to manage their business as one enterprise; and |
|
Our ability to capture and analyze data across the transaction processing value chain to provide value-added services that are differentiated from those offered by pure play vendors that only have the technology, capabilities and products to serve one portion of the transaction processing value chain (such as only merchant acquiring or payment processing). |
Our broad suite of services span the entire transaction processing value chain and include a range of front-end customer facing solutions as well as back-end support services. These include: (i) merchant acquiring services, which enable POS and e-commerce merchants to accept and process electronic methods of payment such as debit, credit, prepaid and electronic benefits transfer (EBT) cards; (ii) payment processing services, which enable financial institutions and other issuers to manage, support and facilitate the processing for credit, debit, prepaid, ATM and EBT card programs; and (iii) business process management solutions, which provide mission critical technology solutions such as core bank processing, as well as information technology (IT) outsourcing and cash management services to financial institutions, enterprises and governments. We provide
1
these services through a highly scalable, end-to-end technology platform that we manage and operate in-house. Our end-to-end technology platform includes solutions that encompass the entire transaction processing value chain. This enables us to provide front-end processing services, such as the electronic capture and authorization of transactions at the point-of-sale, and back-end services, such as the clearing and settlement of transactions and account reconciliation for card issuers. Our platform provides us with the broad range of capabilities, flexibility and operating leverage that enable us to innovate and develop new services, differentiate ourselves in the marketplace and generate significant operating efficiencies to continue to maximize profitability.
We sell and distribute our services primarily through a proprietary direct sales force with strong customer relationships. We are also increasingly building a variety of indirect sales channels which enable us to leverage the distribution capabilities of partners in adjacent markets, including value-added resellers, joint ventures and merchant acquiring alliances. Given our breadth across the transaction processing value chain, our customer base is highly diversified by size, type and geographic footprint.
We benefit from an attractive business model, which is characterized by recurring revenue, significant operating margins and low capital expenditure requirements. Our revenue is recurring in nature because of the mission-critical and embedded nature of the services we provide, the high switching costs associated with these services and the multi-year contracts we negotiate with our customers. Our scalable business model creates significant operating efficiencies. In addition, our business model enables us to continue to grow our business organically without significant additional capital expenditures.
We generate revenues based primarily on transaction fees paid by our merchants and financial institutions in our Merchant Acquiring and Payment Processing segments and on transaction fees or fees based on number of accounts on file in our Business Solutions segment. Our total revenues increased from $276.3 million for the year ended December 31, 2009 to $341.7 million for the year ended December 31, 2012, representing a compound annual growth rate (CAGR) of 7%. Our Adjusted EBITDA (as defined below in Note 3 to Summary Historical Consolidated and Combined Financial Data) increased from $117.6 million for the year ended December 31, 2009 to $169.6 million for the year ended December 31, 2012, representing a CAGR of 13%. Our Adjusted Net Income (as defined below in Note 3 to Summary Historical Consolidated and Combined Financial Data) increased from $58.2 million for the year ended December 31, 2009 to $84.4 million for the year ended December 31, 2012, representing a CAGR of 13%.
As of December 31, 2012 the total principal amount of our indebtedness was approximately $772.5 million and after giving effect to this offering and debt refinancing described below, we expect to have approximately $713.0 million of total indebtedness outstanding. We expect that a substantial portion of the proceeds of this offering will be used to repay existing indebtedness, some of which was incurred in order to fund a special dividend in May 2012, and will not be available to invest in our business. See Risk FactorsOur substantial leverage could adversely affect our ability to raise additional capital to fund our operations, limit our ability to react to changes in the economy or our industry, expose us to interest rate risk to the extent of our variable rate debt and prevent us from meeting our obligations under the notes and the senior secured credit facilities.
History and Separation from Popular
We have a 25 year operating history in the transaction processing industry. Prior to the Merger on September 30, 2010, EVERTEC, LLC was 100% owned by Popular, Inc. (Popular), the largest financial institution in the Caribbean, and operated substantially as an independent entity within Popular. In September 2010, Apollo Global Management, LLC, a leading private equity investor, acquired a 51% interest in EVERTEC and shortly thereafter, we began the transition to a separate, stand-alone entity. As a stand-alone company, we have made substantial investments in our technology and infrastructure, recruited various senior executives with significant transaction processing experience in Latin America, enhanced our profitability through targeted productivity and cost savings actions and broadened our footprint beyond the markets historically served.
2
We continue to benefit from our relationship with Popular. Popular is our largest customer, acts as one of our largest merchant referral partners and sponsors us with the card associations (such as Visa or MasterCard), enabling merchants to accept these card associations credit card transactions. Popular also provides merchant sponsorship as one of the participants of the ATH network, enabling merchants to connect to the ATH network and accept ATH debit card transactions. We provide a number of critical products and services to Popular, which are governed by a 15-year Amended and Restated Master Services Agreement (the Master Services Agreement) that runs through 2025. For more information on the Master Services Agreement and other related party agreements, see Principal Stockholders and Certain Relationships and Related Party TransactionsRelated Party Transactions in Connection with the Closing of the Merger.
Industry Trends
Shift to Electronic Payments
The ongoing migration from cash, check and other paper methods of payment to electronic payments continues to benefit the transaction processing industry globally. This migration is driven by factors including customer convenience, marketing efforts by financial institutions, card issuer rewards and the development of new forms of payment. We believe that the penetration of electronic payments in the markets where we principally operate is significantly lower relative to more mature U.S. and European markets and that this ongoing shift will continue to generate substantial growth opportunities for our business.
Fast Growing Latin American and Caribbean Financial Services and Payments Markets
Currently, the adoption of banking products, including electronic payments, in the Latin American and Caribbean region is lower relative to the mature U.S. and European markets. As these markets continue to evolve and grow, the emergence of a larger and more sophisticated consumer base will influence and drive an increase in card and electronic payments usage. According to the November 2011 and May 2012 Nilson Reports, the Latin American payments market is projected to continue to grow at a CAGR of 23.0% through 2015 (as illustrated in the chart below) and represents the second fastest growing market in the world.
We believe that the attractive characteristics of our markets and our leadership positions across multiple services and sectors will continue to drive growth and profitability in our businesses.
Ongoing Technology Outsourcing Trends
Financial institutions globally are facing significant challenges including the entrance of non-traditional competitors, the compression of margins on traditional products, significant channel proliferation and increasing regulation that could potentially curb profitability. Many of these institutions have traditionally fulfilled their IT needs through legacy computer systems, operated by the institution itself. Legacy systems are generally highly
3
proprietary, inflexible and costly to operate and maintain and we believe the trend to outsource in-house technology systems and processes by financial institutions will continue. According to estimates published by Gartner Dataquest Market Statistics in January 2013, the banking and securities sector in Latin America is forecasted to have $29 billion of annual IT expenditures by 2016. We believe our ability to provide integrated, open, flexible, customer-centric and efficient IT products and services cater to the evolving needs of our customers, particularly for small- and mid-sized financial institutions in the Latin American markets in which we operate.
Industry Innovation
The electronic payments industry experiences ongoing technology innovation. Emerging payment technologies such as prepaid cards, contactless payments, payroll cards, mobile commerce, online wallets and innovative POS devices facilitate the continued shift away from cash, check and other paper methods of payment. According to the 2012 World Payments Report, the number of online payments for e-commerce activities and number of payments using mobile devices are projected to grow at compound annual growth rates of 20.0% and 52.7%, respectively from 2009 to 2013. The increasing demand for new and flexible payment options catering to a wider range of consumer segments is driving growth in the electronic payment processing sector.
Our Competitive Strengths
Market Leadership in Latin America and the Caribbean
We believe we have an inherent competitive advantage relative to U.S. competitors based on our ability to locally leverage our infrastructure, as well as our first-hand knowledge of the Latin American and Caribbean markets, language and culture. We have built leadership positions across the transaction processing value chain in the geographic markets that we serve, which we believe will enable us to continue to penetrate our core markets and provide advantages to enter new markets. According to the July 2012 Nilson Report, we are the sixth largest merchant acquirer in Latin America and the largest in the Caribbean and Central America based on total number of transactions. We own and operate the ATH network, one of the leading ATM and PIN debit networks in Latin America. The ATH network and processing businesses processed over one billion transactions in 2012, which according to management estimates, makes ATH branded products the most frequently used electronic method of payment in Puerto Rico, exceeding the total transaction volume of Visa, MasterCard, American Express and Discover, combined. Given our scale and customer base of top tier financial institutions and government entities, we believe we are the leading card issuer and core bank processor in the Caribbean and the only non-bank provider of cash processing services to the U.S. Federal Reserve in the Caribbean. We believe our competitive position and strong brand recognition increases card acceptance, driving usage of our proprietary network, and presents opportunities for future strategic relationships.
Diversified Business Model Across the Transaction Processing Value Chain
Our leadership position in the region is driven in part by our diversified business model which provides the full range of merchant acquiring, payment processing and business solutions services to financial institutions, merchants, corporations and government agencies across different geographies. We offer end-to-end technology solutions through a single provider and we have the ability to tailor and customize the features and functionality of all our products and services to the specific requirements of our customers in various industries and across geographic markets. We believe the breadth of our offerings enables us to penetrate our customer base from a variety of perspectives and positions us favorably to cross-sell our other offerings over time. For example, we may host a clients electronic cash register software (part of the Business Solutions segment), acquire transactions that originate at that electronic cash register (part of the Merchant Acquiring segment), route the
4
transaction through the ATH network (part of the Payment Processing segment), and finally settle the transaction between the client and the issuer bank (part of the Payment Processing segment). In addition, we can serve customers with disparate operations in several geographies with a single integrated technology solution that enables them to access one processing platform and manage their business as one enterprise. We believe these services are becoming increasingly complementary and integrated as our customers seek to capture, analyze and monetize the vast amounts of data that they process across their enterprises. As a result, we are able to capture significant value across the transaction processing value chain and believe that this combination of attributes represents a differentiated value proposition vis-à-vis our competitors who have a limited product and service offering.
Broad and Deep Customer Relationships and Recurring Revenue Business Model
We have built a strong and long-standing portfolio of top tier financial institution, merchant, corporate and government customers across Latin America and the Caribbean, which provide us with a reliable, recurring revenue base and powerful references that have helped us expand into new channels and geographic markets. Customers representing approximately 99% of our 2011 revenue continued to be customers in 2012, due to the mission-critical and embedded nature of the services provided and the high switching costs associated with these services. Our Payment Processing and Merchant Acquiring segments, as well as certain business lines representing the majority of our Business Solutions segment, generate recurring revenues that collectively accounted for approximately 87% of our total revenues in 2012. We receive recurring revenues from services based on our customers on-going daily commercial activity such as processing loans, hosting accounts and information on our servers, and processing everyday payments at grocery stores, gas stations and similar establishments. We generally provide these services under one to five year contracts, often with automatic renewals. We also provide a few project-based services that generate non-recurring revenues in our Business Solutions segment such as IT consulting for a specific project or integration. Additionally, we entered into a 15-year Master Services Agreement with Popular on September 30, 2010. We provide a number of critical payment processing and business solutions products and services to Popular and benefit from the banks distribution network and continued support. Through our long-standing and diverse customer relationships, we are able to gain valuable insight into trends in the marketplace that allows us to identify new market opportunities. In addition, we believe the recurring nature of our business model provides us with significant revenue and earnings stability.
Highly Scalable, End-to-End Technology Platform
Our diversified business model is supported by our highly scalable, end-to-end technology platform which allows us to provide a full range of transaction processing services and develop and deploy a broad suite of technology solutions to our customers at low incremental costs and increasing operating efficiencies. We have spent over $130 million over the last five years on technology investments to continue to build the capacity and functionality of our platform and we have been able to achieve attractive economies of scale with flexible product development capabilities. We have a proven ability to seamlessly leverage our existing platforms to develop new products and services and expand in new markets. We believe that our platform will increasingly allow us to provide differentiated services to our customers and facilitate further expansion into new sales channels and geographic markets.
Experienced Management Team with a Strong Track Record of Execution
We have grown our revenue organically by introducing new products and services and expanding our geographic footprint throughout Latin America. We have a proven track record of creating value from operational and technology improvements and capitalizing on cross-selling opportunities. We have combined new leadership at EVERTEC, bringing many years of industry experience, with long-standing leadership at the
5
operating business level. In 2012, Peter Harrington, former President of Latin America and Canada for First Data Corporation, joined our management team as our President and Chief Executive Officer. Also, in 2012, Philip Steurer, former Senior Vice President of Latin America for First Data Corporation, joined our management team as our Chief Operating Officer. Mr. Harrington and Mr. Steurer both have extensive experience managing and growing transaction processing businesses in Latin America as well as North America, Asia and Europe. In addition, we successfully executed our separation from Popular, transitioning EVERTEC from a division of a larger company to a stand-alone entity with public company best practices. Instrumental to this transition was our Chief Financial Officer Juan J. Román, former CFO of Triple-S Management, a publicly listed insurance company. Collectively our management team benefits from an average of over 20 years of industry experience and we believe they are well positioned to continue to drive growth across business lines and regions.
Our Growth Strategy
We intend to grow our business by continuing to execute on the following business strategies:
Continue Cross-Sales to Existing Customers
We seek to grow revenue by continuing to sell additional products and services to our existing merchant, financial institution, corporate and government customers. We intend to broaden and deepen our customer relationships by leveraging our full suite of end-to-end technology solutions. For example, we believe that there is significant opportunity to cross-sell our network services, ATM point-of-sale processing and card issuer processing services to our over 180 existing financial institution customers, particularly in markets outside of Puerto Rico. We will also seek to continue to cross-sell value added services into our existing merchant base of over 25,000 locations.
Leverage Our Franchise to Attract New Customers in the Markets We Currently Serve
We intend to attract new customers by leveraging our comprehensive product and services offering, the strength of our brand and our leading end-to-end technology platform. Furthermore, we believe we are uniquely positioned to develop new products and services to take advantage of our access to and position in markets we currently serve. For example, in markets we serve outside of Puerto Rico, we believe there is a significant opportunity to penetrate small to medium financial institutions with our products and services, as well as to penetrate governments with offerings such as EBT.
Expand in the Latin American Region
We believe there is substantial opportunity to expand our businesses in the Latin American region. We believe that we have a competitive advantage relative to U.S. competitors based on our ability to locally leverage our infrastructure, breadth of products and services as well as our first-hand knowledge of Latin American markets, language and culture. Significant growth opportunities exist in a number of large markets such as Colombia, México, Chile and Argentina. We also believe that there is an opportunity to provide our services to existing financial institution customers in other regions where they operate. Additionally, we continually evaluate our strategic plans for geographic expansion, which can be achieved through joint ventures, partnerships, alliances or strategic acquisitions.
Develop New Products and Services
Our experience with our customers provides us with insight into their needs and enables us to continuously develop new transaction processing services. We plan to continue growing our merchant, financial institution, corporate and government customer base by developing and offering additional value-added products and
6
services to cross-sell along with our core offerings. We intend to continue to focus on these and other new product opportunities in order to take advantage of our leadership position in the transaction processing industry in the Latin American and Caribbean region.
Our Business
We offer our customers end-to-end products and solutions across the transaction processing value chain from a single source across numerous channels and geographic markets, as further described below.
Merchant Acquiring
According to the July 2012 Nilson Report, we are the largest merchant acquirer in the Caribbean and Central America and the sixth largest in Latin America based on total number of transactions. Our Merchant Acquiring business provides services to merchants at over 25,000 locations that allow them to accept electronic methods of payment such as debit, credit, prepaid and EBT cards carrying the ATH, Visa, MasterCard, Discover and American Express brands. Our full suite of merchant acquiring services includes, but is not limited to, the underwriting of each merchants contract, the deployment of POS devices and other equipment necessary to capture merchant transactions, the processing of transactions at the point-of-sale, the settlement of funds with the participating financial institution, detailed sales reports and customer support. In 2012, our Merchant Acquiring business processed over 280 million transactions.
Our Merchant Acquiring business generated $69.6 million, or 20.4%, of total revenues and $33.8 million, or 26.6%, of total segment income from operations for the year ended December 31, 2012.
Payment Processing
We are the largest card processor and network services provider in the Caribbean. We provide an innovative and diversified suite of payment processing services to blue chip regional and global corporate customers, government agencies, and financial institutions across Latin American and the Caribbean. These services provide the infrastructure technology necessary to facilitate the processing and routing of payments across the transaction processing value chain.
At the point-of-sale, we sell transaction processing technology solutions, similar to the services in our Merchant Acquiring business, to other merchant acquirers to enable them to service their own merchant customers. We also offer terminal driving solutions to merchants, merchant acquirers (including our Merchant Acquiring business) and financial institutions, which provide the technology to securely operate, manage and monitor POS terminals and ATMs. We also rent POS devices to financial institution customers who seek to deploy them across their own businesses. We currently provide technology services for over 4,100 ATMs and over 104,000 POS terminals in the region and are continuously certifying new machines and devices to expand this reach.
To connect the POS terminals to card issuers, we own and operate the ATH network, one of the leading ATM and PIN debit networks in Latin America. The ATH network connects the merchant or merchant acquirer to the card issuer and enables transactions to be routed or switched across the transaction processing value chain. The ATH network offers the technology, communications standards, rules and procedures, security and encryption, funds settlement and common branding that allow consumers, merchants, merchant acquirers, ATMs, card issuer processors and card issuers to conduct commerce seamlessly, across a variety of channels, similar to the services provided by Visa and MasterCard. The ATH network and processing businesses processed over one billion transactions in 2012. Over 70% of all ATM transactions and over 80% of all debit transactions in Puerto Rico are processed through the ATH network.
7
To enable financial institutions, governments and other businesses to issue and operate a range of payment products and services, we offer an array of card processing and other payment technology services, such as internet and mobile banking software services, bill payment systems and EBT solutions. Financial institutions and certain retailers outsource to us certain card processing services such as card issuance, processing card applications, cardholder account maintenance, transaction authorization and posting, fraud and risk management services, and settlement. Our payment products include electronic check processing, automated clearing house (ACH), lockbox, online, interactive voice response and web-based payments through personalized websites, among others.
We have been the only provider of EBT services to the Puerto Rican government since 1998, processing approximately $2.5 billion in volume annually. Our EBT application allows certain agencies to deliver government benefits to participants through a magnetic card system and serves over 840,000 active participants.
Our Payment Processing business accounted for $94.8 million, or 27.7%, of total revenues and $53.7 million, or 42.1%, of total segment income from operations for the year ended December 31, 2012.
Business Solutions
We provide our financial institution, corporate and government customers with a full suite of business process management solutions including specifically core bank processing, network hosting and management, IT consulting services, business process outsourcing, item and cash processing, and fulfillment. In addition, we believe we are the only non-bank provider of cash processing services to the U.S. Federal Reserve in the Caribbean.
Our Business Solutions business accounted for $177.3 million, or 51.9%, of total revenues and $39.8 million, or 31.3%, of total segment income from operations for the year ended December 31, 2012.
Risk Factors
Participating in this offering involves substantial risk. Our ability to execute our strategy also is subject to certain risks. The risks described under the heading Risk Factors immediately following this summary may cause us not to realize the full benefits of our competitive strengths or may cause us to be unable to successfully execute all or part of our strategy. Some of the more significant challenges and risks we face include the following:
|
our high level of indebtedness; |
|
our reliance on our relationship with Popular; |
|
the continuing market position of the ATH network despite competition and potential shifts in consumer payment preferences; |
|
the geographical concentration of our business in Puerto Rico; |
|
operating an international business in multiple regions with potential political and economic instability, including Latin America; |
|
our dependence on our processing systems, technology infrastructure, security systems and fraudulent payment detection systems and our ability to develop, install and adopt new software, technology and computing systems; |
|
the impacts of being subject to regulatory oversight and examination, including the possibility of being restricted from engaging in certain new activities or businesses, whether organically or by acquisition; |
8
|
our ability to execute our geographic expansion and corporate development strategies; |
|
we will be a controlled company after this offering and Apollo and Popular will continue to control all matters affecting us; and |
|
evolving industry standards, changes in the regulatory environment and adverse changes in global economic, political and other conditions. |
Before you participate in this offering, you should carefully consider all of the information in this prospectus, including matters set forth under the heading Risk Factors.
EVERTEC, Inc. (formerly Carib Latam Holdings, Inc.) is a Puerto Rico corporation organized in April 2012. EVERTECs main operating subsidiary, EVERTEC Group, LLC (formerly EVERTEC, LLC and EVERTEC, Inc.) was organized in 1988 and was formerly a wholly-owned subsidiary of Popular. On September 30, 2010, pursuant to an Agreement and Plan of Merger (as amended, the Merger Agreement), EVERTEC, LLC became a wholly-owned subsidiary of EVERTEC Intermediate Holdings, LLC (formerly Carib Holdings, LLC and Carib Holdings, Inc.), with Apollo owning approximately 51% and Popular owning approximately 49% of the then outstanding voting capital stock of Holdings (the Merger). See Certain Relationships and Related Party Transactions for additional information regarding the Merger Agreement.
On April 13, 2012, EVERTEC, Inc. was formed in order to act as the new parent company of Holdings and its subsidiaries, including EVERTEC, LLC, and shortly thereafter Holdings and EVERTEC, LLC were converted from Puerto Rico corporations to Puerto Rico limited liability companies for the purpose of improving the consolidated tax efficiency of our company. See Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerReorganization. Prior to such Reorganization, EVERTEC, LLC was a corporation known as EVERTEC, Inc. and Holdings was a corporation known as Carib Holdings, Inc.
Our principal executive offices are located at Cupey Center Building, Road 176, Kilometer 1.3, San Juan, Puerto Rico 00926 and our telephone number is (787) 759-9999. Our website is www.evertecinc.com. We make our website content available for information purposes only. We do not incorporate the information on our website into this prospectus, and you should not consider it part of this prospectus. You should not rely upon the information on our website for investment purposes.
Debt Refinancing
In connection with this offering, we intend to enter into new $800.0 million senior secured credit facilities to refinance all of our outstanding indebtedness under our existing senior secured credit facilities and to redeem the balance of the notes that remain outstanding after the application of the net proceeds from this offering. Any amounts remaining following consummation of such debt refinancing will be available for working capital and for general corporate purposes. For a description of the expected terms of the debt refinancing, see Description of Certain IndebtednessRefinancing of Senior Secured Credit Facilities and Notes.
The closing of this offering is not conditioned on our entry into the new senior secured credit facilities and there can be no assurance that we will be able to enter into the new senior secured credit facilities and consummate the debt refinancing on the terms described in this prospectus or at all.
The entry into the new senior secured credit facilities, and the use of proceeds from such transaction to (i) redeem the existing notes remaining after the use of proceeds of this offering and (ii) refinance the existing senior secured credit facilities are collectively referred to herein as the debt refinancing.
9
Ownership and Corporate Structure
The following chart summarizes our corporate organization as of December 31, 2012 after giving effect to this offering (assuming no exercise of the underwriters option to purchase up to 3,157,895 additional shares of common stock from the selling stockholders).
Principal Stockholders
Apollo: AP Carib Holdings, Ltd. (Apollo), an investment vehicle indirectly managed by Apollo Management VII, L.P. (Apollo Management), an affiliate of Apollo Global Management, LLC (together with its subsidiaries, including Apollo Management, AGM), acquired an approximately 51% indirect ownership interest in EVERTEC, LLC as part of the Merger, and after the consummation of this offering, will own approximately 37.0% of our common stock (or 35.0% if the underwriters exercise their option to purchase additional shares in full). AGM is a leading global alternative investment manager with offices in New York, Los Angeles, London, Frankfurt, Luxembourg, Singapore, Hong Kong and Mumbai. As of December 31, 2012, AGM and its subsidiaries had assets under management of approximately $113 billion invested in its private equity, credit and real estate businesses.
Popular: Popular retained an approximately 49% indirect ownership interest in EVERTEC, LLC as part of the Merger and after the consummation of this offering, will own approximately 35.5% of our common stock (or 33.6% if the underwriters exercise their option to purchase additional shares in full). Popular, Inc. (NASDAQ: BPOP), whose principal banking subsidiarys history dates back to 1893, is the No. 1 bank holding company by
10
both assets and deposits based in Puerto Rico, and, as of December 31, 2012, ranks 44 th by assets among U.S. bank holding companies. In the United States, Popular has established a community-banking franchise providing a broad range of financial services and products with branches in New York, New Jersey, Illinois, Florida and California. In 2010, Popular raised $1.15 billion in proceeds from a public equity offering, and successfully completed an FDIC-assisted acquisition of Westernbank Puerto Rico.
In connection with the Merger, we entered into several agreements with Apollo and Popular, including a Stockholder Agreement with Apollo, Popular and our other stockholders (as amended, the Stockholder Agreement) and a 15-year Master Services Agreement with Popular. Under the Stockholder Agreement, Apollo and Popular were granted significant control over matters requiring board or stockholder approval, including the election of directors, amendment of our organizational documents and certain corporate transactions such as issuances of equity, acquisition or disposition of significant assets, incurring debt for borrowed money, and entering into significant contracts and related party transactions. In accordance with the Stockholder Agreement, our Board is currently comprised of five directors nominated by Apollo, three directors nominated by Popular and one management director. Subject to certain exceptions and adjustments and applicable law, each of Apollo and Popular will have these director nomination rights so long as it owns, together with its affiliates, at least 25% of our outstanding voting common stock. Each of Apollo and Popular has agreed to vote all of the shares of our voting common stock owned by it and its affiliates, and to take all other actions within its control, to cause the election of directors nominated in accordance with the Stockholder Agreement. Similarly, we have agreed to take all actions within our control necessary and desirable to cause the election of directors nominated in accordance with the Stockholder Agreement. Immediately after this offering, Apollo and Popular will own 37.0% and 35.5%, respectively (or 35.0% and 33.6%, respectively, if the underwriters option to purchase up to 3,157,895 additional shares of common stock from the selling stockholders is exercised in full), of our outstanding common stock and as a result will continue to have the power to nominate and control the election of directors at our annual meetings. The Stockholder Agreement also grants certain demand and piggyback registration rights to Apollo, Popular and the other parties thereto. Under the Stockholder Agreement, we agreed not to engage in any business (including commencing operations in any country in which we do not currently operate), subject to certain exceptions, if such activity would reasonably require Popular or an affiliate of Popular to seek regulatory approval from, or provide notice to, any bank regulatory authority. Under the Master Services Agreement, we provide a number of critical payment processing and business solutions products and services to Popular, who agreed to continue to utilize our services on an exclusive basis on commercial terms consistent with the terms of our historical relationship. For more information on the Stockholder Agreement, Master Services Agreement and other agreements, with Apollo and Popular, see Certain Relationships and Related Party Transactions.
11
The Offering
Issuer |
EVERTEC, Inc. |
Common stock offered by us |
6,578,948 shares |
Common stock offered by selling stockholders |
14,473,685 shares |
Common stock to be outstanding immediately after the offering |
79,425,092 shares |
Underwriters option to purchase additional shares of common stock in this offering |
The selling stockholders have granted to the underwriters a 30-day option to purchase up to 3,157,895 additional shares, respectively, at the initial public offering price less underwriting discounts. |
Common stock voting rights |
Each share of our common stock will entitle its holder to one vote. |
Dividend policy |
We currently intend to retain all future earnings, if any, for use in the operation of our business and to fund future growth. The decision whether to pay dividends will be made by our board of directors (our Board) in light of conditions then existing, including factors such as our financial condition, earnings, available cash, business opportunities, legal requirements, restrictions in our debt agreements and other contracts, and other factors our Board deems relevant. See Dividend Policy. |
Use of proceeds |
We estimate that our net proceeds from this offering will be approximately $117.4 million after deducting the estimated underwriting discounts and other expenses of $7.6 million payable by us, assuming the shares are offered at $19.00 per share, which represents the midpoint of the range set forth on the front cover of this prospectus. We intend to use the net cash proceeds from this offering to redeem approximately $91.0 million principal amount of outstanding 11.0% senior notes due 2018 co-issued by EVERTEC, LLC and EVERTEC Finance Corp. (the notes) pursuant to the equity claw redemption feature of the notes, and to pay the redemption premiums and accrued interest thereon, and pay a portion of the approximately $16.4 million fee required to terminate the consulting agreements with Apollo Management and with Popular. If we complete the debt refinancing described elsewhere in this prospectus, we intend to redeem all of the remaining principal amount outstanding under the notes and repay the senior secured credit facilities with a portion of the proceeds from such refinancing. See Use of Proceeds and Description of Certain IndebtednessRefinancing of Senior Secured Credit Facilities and Notes. There can be no assurance that we will be able to enter into the new senior secured credit facilities and consummate the debt refinancing on the |
12
terms described in this prospectus or at all. We will not receive any proceeds from the sale of our common stock by the selling stockholders. See Use of Proceeds. |
Listing |
Our shares of common stock have been approved for listing on the NYSE under the trading symbol EVTC. |
Risk factors |
You should carefully read and consider the information set forth under Risk Factors beginning on page 20 of this prospectus and all other information set forth in this prospectus before deciding to invest in our common stock. |
Conflicts of interest |
Each of Apollo Global Securities, LLC, an affiliate of Apollo, and Popular Securities, Inc., an affiliate of Popular, will be an underwriter of this offering. Since each of Apollo and Popular owns more than 10% of our outstanding common stock, a conflict of interest would be deemed to exist under Rule 5121(f)(5)(B) of the Conduct Rules of the Financial Industry Regulatory Authority, or FINRA. In addition, because Popular will receive more than 5% of the net proceeds of this offering as repayment of the existing 11.0% senior notes due 2018 held by Popular, a conflict of interest would be deemed to exist under Rule 5121(f)(5)(C)(ii) of the Conduct Rules of FINRA. In addition, because Apollo and Popular as selling stockholders will receive more than 5% of the proceeds of this offering, a conflict of interest would be deemed to exist under Rule 5121(f)(5)(C)(ii) of the Conduct Rules of FINRA. Accordingly, we intend that this offering will be made in compliance with the applicable provisions of Rule 5121. Since neither Apollo Global Securities, LLC nor Popular Securities, Inc. is primarily responsible for managing this offering, pursuant to FINRA Rule 5121(a)(1)(A), the appointment of a qualified independent underwriter is not necessary. As such, neither Apollo Global Securities, LLC nor Popular Securities, Inc. will confirm sales to accounts in which it exercises discretionary authority without the prior written consent of the customer. See Underwriting (Conflicts of Interest) and Use of Proceeds. |
Directed Share Program |
At our request, the underwriters have reserved up to 5% of the common stock being offered by this prospectus for sale at the initial public offering price to our directors, officers, employees and other individuals associated with us and members of their families. The sales will be made by UBS Financial Services Incorporated of Puerto Rico, a selected dealer affiliated with UBS Securities LLC, an underwriter of this offering, through a directed share program. We do not know if these persons will choose to purchase all or any portion of these reserved shares, but any purchases they do make will reduce the number of shares available to the general public. Any reserved shares not so purchased will be offered by the underwriters to the general public on the same terms as the other shares of common stock. Participants in the directed share program shall be subject to a 25-day lock-up with respect to any shares sold to them pursuant to that |
13
program. This lock-up will have similar restrictions to the lock-up agreements described below. Any shares sold in the directed share program to our directors, executive officers or selling stockholders shall be subject to the lock-up agreements described in Underwriting (Conflicts of Interest)Lock-Up Agreements. |
Except as otherwise indicated, all of the information in this prospectus assumes or reflects:
|
the two for one stock split described below; |
|
no exercise of the underwriters option to purchase up to 3,157,895 additional shares of common stock from the selling stockholders; |
|
an initial offering price of $19.00 per share, the midpoint of the range set forth on the cover page of this prospectus; |
|
the conversion of all outstanding shares of our Class B Non-Voting Common Stock into shares of our voting common stock on a one-for-one basis; and |
|
our amended and restated certificate of incorporation and amended and restated bylaws are in effect, pursuant to which the provisions described under Description of Capital Stock will become operative. |
On April 1, 2013, we increased our authorized shares of common stock and effected a stock split, whereby (1) each of the holders of our Class A Common Stock received two shares of our Class A Common Stock for each share of our Class A Common Stock it held immediately prior to such stock split and (2) each of the holders of our Class B Non-Voting Common Stock received two shares of our Class B Non-Voting Common Stock for each share of Class B Non-Voting Common Stock it held immediately prior to such stock split. Immediately prior to the effectiveness of the registration statement filed with the SEC in connection with this offering and of which this prospectus is a part, all of our outstanding Class B Non-Voting Common Stock will be converted into shares of our Class A Common Stock on a one-for-one basis. Further, upon the effectiveness of our amended and restated certificate of incorporation, which will occur immediately prior to the completion of this offering, we will redesignate our Class A Common Stock as common stock and, thereafter, we will only have one class of common stock.
The number of shares of common stock to be outstanding after completion of this offering is based on 21,052,633 shares of our common stock to be sold by us and the selling stockholders in this offering and, except where we state otherwise, the information with respect to our common stock we present in this prospectus, including as set forth above:
|
does not give effect to 5,177,582 shares of our common stock issuable upon the exercise of outstanding options as of April 1, 2013, at a weighted-average exercise price of $2.06 per share; and |
|
does not give effect to 11,800,090 shares of common stock reserved for future issuance under the Equity Incentive Plans (as defined in Management Executive Compensation). |
You should refer to the section entitled Risk Factors for an explanation of certain risks of investing in our common stock.
14
Summary Historical Consolidated and Combined Financial Data
We have presented in this prospectus selected historical combined financial data of EVERTEC Business Group (Predecessor) and selected historical consolidated financial data of EVERTEC and Holdings (Successor) during the periods presented. We have also presented in this prospectus the audited consolidated financial statements of EVERTEC as of and for the years ended December 31, 2012 and 2011, which have been prepared, in each case, in accordance with GAAP.
The summary consolidated financial data as of and for the year ended December 31, 2011 and 2012 have been derived from the audited consolidated financial statements of EVERTEC and related notes appearing elsewhere in this prospectus. The summary historical consolidated financial data as of December 31, 2010 and for the three months ended December 31, 2010 have been derived from the audited consolidated financial statements of Holdings not included in this prospectus. Also, the summary historical combined financial data for the nine months ended September 30, 2010 have been derived from the audited combined financial statements of EVERTEC Business Group (Predecessor) not included in this prospectus. The summary historical combined financial data for the year ended December 31, 2009 has been derived from the unaudited combined financial statements of EVERTEC Business Group (Predecessor) not included in this prospectus.
The results of operations for any period are not necessarily indicative of the results to be expected for any future period and the historical consolidated and combined financial data presented below and elsewhere in this prospectus does not necessarily reflect what our financial position, results of operations and cash flows would have been had we operated as a separate stand-alone entity during the Predecessor period. The summary historical consolidated and combined financial data set forth below should be read in conjunction with, and are qualified by reference to, Capitalization, Selected Historical Consolidated and Combined Financial Data, Managements Discussion and Analysis of Financial Condition and Results of Operations and the consolidated financial statements and related notes thereto appearing elsewhere in this prospectus.
15
SUMMARY HISTORICAL CONSOLIDATED AND COMBINED FINANCIAL DATA
Predecessor | Successor | |||||||||||||||||||||
(Dollar amounts in thousands) |
Year ended
December 31, 2009 |
Nine
months
ended September 30, 2010 |
Three
months ended December 31, 2010 (1) |
Year ended
December 31, 2011 |
Year
ended
December 31, 2012 |
|||||||||||||||||
Statement of Income Data: |
||||||||||||||||||||||
Revenues: |
||||||||||||||||||||||
Merchant acquiring, net |
$ | 48,744 | $ | 39,761 | $ | 14,789 | $ | 61,997 | $ | 69,591 | ||||||||||||
Payment processing |
74,728 | 56,777 | 21,034 | 85,691 | 94,801 | |||||||||||||||||
Business solutions |
152,827 | 118,482 | 46,586 | 173,434 | 177,292 | |||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total revenues |
276,299 | 215,020 | 82,409 | 321,122 | 341,684 | |||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Operating costs and expenses |
||||||||||||||||||||||
Cost of revenues, exclusive of depreciation and amortization shown below |
150,070 | 113,246 | 41,839 | 155,377 | 158,860 | |||||||||||||||||
Selling, general and administrative expenses |
25,639 | 27,000 | 8,392 | 33,339 | 31,686 | |||||||||||||||||
Depreciation and amortization |
24,500 | 19,425 | 17,722 | 69,891 | 71,492 | |||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total operating costs and expenses |
200,209 | 159,671 | 67,953 | 258,607 | 262,038 | |||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Income from operations |
76,090 | 55,349 | 14,456 | 62,515 | 79,646 | |||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Non-operating income (expenses) |
||||||||||||||||||||||
Interest income |
1,048 | 360 | 118 | 797 | 320 | |||||||||||||||||
Interest expense (2) |
(91 | ) | (70 | ) | (13,436 | ) | (50,957 | ) | (54,331 | ) | ||||||||||||
Earnings of equity method investments |
3,508 | 2,270 | | 833 | 564 | |||||||||||||||||
Other (expenses) income: |
||||||||||||||||||||||
Voluntary Retirement Program (VRP) expense |
| | | (14,529 | ) | | ||||||||||||||||
Merger and advisory-related costs |
| | (34,848 | ) | | | ||||||||||||||||
Other income (expenses) |
7,942 | 2,276 | (1,316 | ) | (3,672 | ) | (8,491 | ) | ||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total other income (expense) |
7,942 | 2,276 | (36,164 | ) | (18,201 | ) | (8,491 | ) | ||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Total non-operating income (expenses) |
12,407 | 4,836 | (49,482 | ) | (67,528 | ) | (61,938 | ) | ||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Income (loss) before income taxes |
88,497 | 60,185 | (35,026 | ) | (5,013 | ) | 17,708 | |||||||||||||||
Income tax expense (benefit) |
30,659 | 23,017 | (14,450 | ) | (29,227 | ) | (59,658 | ) | ||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Net income (loss) from continuing operations |
57,838 | 37,168 | (20,576 | ) | 24,214 | 77,366 | ||||||||||||||||
Net income from discontinued operations |
1,813 | 117 | | | | |||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Net income (loss) |
$ | 59,651 | $ | 37,285 | $ | (20,576 | ) | $ | 24,214 | $ | 77,366 | |||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Other Financial Data: |
||||||||||||||||||||||
EBITDA (3) |
$ | 112,040 | $ | 79,320 | $ | (3,986 | ) | $ | 115,038 | $ | 143,211 | |||||||||||
Adjusted EBITDA (3) |
117,575 | 92,290 | 36,508 | 149,118 | 169,586 | |||||||||||||||||
Adjusted Net Income (3) |
58,223 | 49,420 | 14,702 | 71,625 | 84,443 | |||||||||||||||||
Cash interest expense (4) |
91 | 70 | 12,861 | 43,394 | 49,643 | |||||||||||||||||
Capital expenditures |
22,701 | 30,468 | 10,541 | 21,858 | 27,262 | |||||||||||||||||
Net cash provided by (used in) operating activities from continuing operations |
65,464 | 63,701 | (16,752 | ) | 69,371 | 82,664 | ||||||||||||||||
Net cash (used in) provided by investing activities from continuing operations |
(2,692 | ) | 16,153 | (496,598 | ) | (31,747 | ) | (27,042 | ) | |||||||||||||
Net cash (used in) provided by financing activities from continuing operations |
(77,710 | ) | (65,796 | ) | 539,990 | (36,623 | ) | (86,188 | ) | |||||||||||||
Balance Sheet Data (at period end): |
||||||||||||||||||||||
Cash (5) |
$ | 11,891 | $ | | $ | 55,199 | $ | 56,200 | $ | 25,634 | ||||||||||||
Working capital (6) |
82,272 | | 62,226 | 87,267 | 33,078 | |||||||||||||||||
Total assets |
243,445 | | 1,092,179 | 1,046,860 | 977,745 | |||||||||||||||||
Total long-term liabilities |
481 | | 673,736 | 615,713 | 758,395 | |||||||||||||||||
Total debt |
1,413 | | 562,173 | 523,833 | 763,756 | |||||||||||||||||
Total net debt (7) |
| | 506,974 | 467,633 | 738,122 | |||||||||||||||||
Total equity |
211,475 | | 339,613 | 366,176 | 122,455 |
16
(1) | We define the three months ended December 31, 2010 as the financial results of Holdings for the period from its inception on June 25, 2010 to December 31, 2010, consisting primarily of merger and advisory-related costs incurred prior to the Merger on September 30, 2010, and following the Merger consisting primarily of EVERTEC, LLC results of operations. |
(2) | As described under Description of Certain IndebtednessRefinancing of Senior Secured Credit Facilities and Notes, we currently intend to refinance the existing senior secured credit facilities and the balance of the notes that are not being redeemed with the proceeds from this offering with new senior secured credit facilities, and we estimate that the new senior secured credit facilities will bear interest based on applicable margin percentages of (i) in the case of the term loan A facility, 1.0% to 2.0% per annum for base rate loans and 2.0% to 3.0% per annum for LIBOR rate loans, (ii) in the case of the term loan B facility, 1.5% to 2.5% per annum for base rate loans and 2.5% to 3.5% per annum for LIBOR rate loans and (iii) in the case of the revolving credit facility, 1.0% to 1.5% per annum for base rate loans and 2.0% to 2.5% per annum for LIBOR rate loans, provided that, with respect to the new senior secured term loan B facility, the base rate may not be lower than 2.0% and LIBOR may not be lower than 1.0%. Based on the midpoint of these estimated interest rates applied to the new senior secured credit facilities as if they were outstanding for the entire periods presented as LIBOR rate loans, we estimate that interest expense (net of interest income) would have decreased by approximately $27.4 million for the year ended December 31, 2012, before giving effect to income taxes, assuming the new senior secured revolving credit facilities are not drawn. There can be no assurance that we will be able to enter into the new senior secured credit facilities and consummate the debt refinancing on the terms described in this prospectus or at all. |
(3) | EBITDA, Adjusted EBITDA and Adjusted Net Income are supplemental measures of our performance that are not required by, or presented in accordance with, GAAP. They are not measurements of our financial performance under GAAP and should not be considered as alternatives to net income or any other performance measures derived in accordance with GAAP or as alternatives to cash flows from operating activities, as indicators of cash flows or as measures of our liquidity. |
We define EBITDA as earnings before interest, taxes, depreciation and amortization. We define Adjusted EBITDA as EBITDA as further adjusted to exclude unusual items and other adjustments described below. We define Adjusted Net Income as net income as adjusted to exclude unusual items and other adjustments described below. |
We caution investors that amounts presented in accordance with our definitions of EBITDA, Adjusted EBITDA and Adjusted Net Income may not be comparable to similar measures disclosed by other issuers, because not all issuers and analysts calculate EBITDA, Adjusted EBITDA and Adjusted Net Income in the same manner. We present EBITDA and Adjusted EBITDA because we consider them important supplemental measures of our performance and believe they are frequently used by securities analysts, investors and other interested parties in the evaluation of companies in our industry. In addition, our presentation of Adjusted EBITDA for the periods presented is consistent with the equivalent measurements that are contained in the senior secured credit facilities and the indenture governing the notes in testing EVERTEC, LLCs compliance with the covenants therein such as interest coverage and debt incurrence. We use Adjusted Net Income to measure our overall profitability because it better reflects our cash flow generation by capturing the actual cash taxes paid rather than our tax expense as calculated under GAAP and excludes the impact of the non-cash amortization and depreciation that was created as a result of the Merger. In addition, in evaluating EBITDA, Adjusted EBITDA and Adjusted Net Income, you should be aware that in the future we may incur expenses such as those excluded in calculating them. Further, our presentation of these measures should not be construed as an inference that our future operating results will not be affected by unusual or nonrecurring items. |
Some of the limitations of EBITDA, Adjusted EBITDA and Adjusted Net Income are as follows:
|
they do not reflect cash outlays for capital expenditures or future contractual commitments; |
|
they do not reflect changes in, or cash requirements for, working capital; |
|
although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and EBITDA and Adjusted EBITDA do not reflect cash requirements for such replacements; |
|
in the case of EBITDA and Adjusted EBITDA, they do not reflect interest expense, or the cash requirements necessary to service interest, or principal payments, on indebtedness; |
|
in the case of EBITDA and Adjusted EBITDA, they do not reflect income tax expense or the cash necessary to pay income taxes; and |
|
other companies, including other companies in our industry, may not use EBITDA, Adjusted EBITDA and Adjusted Net Income or may calculate EBITDA, Adjusted EBITDA and Adjusted Net Income differently than as presented in this prospectus, limiting their usefulness as a comparative measure. |
17
A reconciliation of net income to EBITDA, Adjusted EBITDA and Adjusted Net Income is provided below:
Predecessor | Predecessor | Successor | Successor | |||||||||||||||||||
(Dollar amounts in thousands) |
Year ended
December 31, 2009 |
Nine months
ended September 30, 2010 |
Three months
ended December 31, 2010 |
Year ended
December 31, 2011 |
Year
ended
December 31, 2012 |
|||||||||||||||||
Net income (loss) |
$ | 57,838 | $ | 37,168 | $ | (20,576 | ) | $ | 24,214 | $ | 77,366 | |||||||||||
Income tax expense (benefit) |
30,659 | 23,017 | (14,450 | ) | (29,227 | ) | (59,658 | ) | ||||||||||||||
Interest (income) expense |
(957 | ) | (290 | ) | 13,318 | 50,160 | 54,011 | |||||||||||||||
Depreciation and amortization |
24,500 | 19,425 | 17,722 | 69,891 | 71,492 | |||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
EBITDA |
112,040 | 79,320 | (3,986 | ) | 115,038 | 143,211 | ||||||||||||||||
Stand-alone cost savings and software maintenance reimbursement (a) |
6,411 | 4,930 | 36 | 2,570 | 2,429 | |||||||||||||||||
Disposals (b) |
(9,440 | ) | (3,916 | ) | 60 | | | |||||||||||||||
Equity income (c) |
47 | (852 | ) | 1,514 | 635 | 1,057 | ||||||||||||||||
Compensation and benefits (d) |
(629 | ) | 6,976 | (408 | ) | 15,970 | 3,795 | |||||||||||||||
Pro forma cost reduction adjustments (e) |
| | | | 2,150 | |||||||||||||||||
Pro forma VRP benefits (f) |
| | 1,584 | 4,751 | | |||||||||||||||||
Transaction, refinancing and other non-recurring fees (g) |
1,246 | 565 | 37,113 | 8,015 | 15,246 | |||||||||||||||||
Management fees (h) |
| | | 2,532 | 2,982 | |||||||||||||||||
Westernbank EBITDA (i) |
7,900 | 5,267 | | | | |||||||||||||||||
Purchase accounting (j) |
| | 595 | (393 | ) | (1,284 | ) | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Adjusted EBITDA |
117,575 | 92,290 | 36,508 | 149,118 | 169,586 | |||||||||||||||||
Pro forma EBITDA adjustments (k) |
(14,221 | ) | (8,727 | ) | (1,425 | ) | (4,755 | ) | (2,150 | ) | ||||||||||||
Operating depreciation and amortization (l) |
(23,690 | ) | (18,881 | ) | (7,401 | ) | (28,935 | ) | (31,287 | ) | ||||||||||||
Cash interest income (expense), net (m) |
957 | 290 | (12,533 | ) | (42,165 | ) | (48,921 | ) | ||||||||||||||
Cash income taxes (n) |
(22,398 | ) | (15,552 | ) | (448 | ) | (1,638 | ) | (2,785 | ) | ||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Adjusted Net Income |
$ | 58,223 | $ | 49,420 | $ | 14,701 | $ | 71,625 | $ | 84,443 | ||||||||||||
|
|
|
|
|
|
|
|
|
|
(a) | For the years ended December 31, 2011 and 2012, primarily represents reimbursements received for certain software maintenance expenses as part of the Merger. For the year ended December 31, 2009 and the 2010 periods, primarily represents stand-alone net savings for costs historically allocated to EVERTEC by Popular which did not continue post closing of the merger. The allocations were primarily based on a percentage of revenues or costs (and not based on actual costs incurred) and related to corporate functions such as accounting, tax, treasury, payroll and benefits, risk management, institutional marketing, legal, public relations and compliance. The allocations amounted to $9.8 million and $7.5 million for the year ended December 31, 2009 and the nine months ended September 30, 2010, respectively, which were partially offset by estimated annual stand-alone costs of $3.4 million and $2.6 million for the same respective periods. |
(b) |
Relates to adjustments on the disposal of investments and businesses as follows: (i) removal of the gain resulting from the sale of Visa stock, (ii) removal of the EBITDA of the Health Care Division which was sold to Inmediata Health Group, Corp. a medical transaction processing company, in April 2008 (in exchange for an equity interest in Inmediata Health Group, Corp.) and gain realized on this transaction, (iii) removal of the gain realized on the sale of our equity interest in Inmediata Health Group, Corp., in April 2010 and related equity income, (iv) removal of the allocations previously charged to our discontinued Venezuela operations and (v) the write-off of certain investment securities during the three months ended December 31, 2010. |
(c) | Represents the elimination of historical non-cash equity in earnings of investments reported in net income from our 53.97% equity ownership in CONTADO and 31.11% equity ownership in Serfinsa prior to September 30, 2010 and 19.99% equity ownership of CONTADO after March 31, 2011, net of cash dividends received from CONTADO. Cash dividends from CONTADO were $1.9 million and $1.5 million for the year ended December 31, 2009 and nine months ended September 30, 2010. Cash dividends from CONTADO for the years ended December 31, 2011 and 2012 were $1.5 million and $1.6 million, respectively. |
See Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerCONTADO and Serfinsa. |
(d) | For the year ended December 31, 2012 mainly represents a one-time payment of $2.2 million as a result of the former CEOs employment modification agreement and other adjustments related to non-cash equity based compensation. For the year ended December 31, 2011 mainly represents one-time costs related to the VRP and other adjustments related to non-cash equity based compensation. For the 2010 periods primarily represents non-recurring bonuses and the payroll tax impact of awards given to certain of our employees in connection with the Merger, partially offset by estimated costs for the anticipated reinstatement of EVERTECs matching contribution plan that was suspended in March 2009 and reinstated in March 2011. |
18
(e) | Reflects the pro forma effect of the expected net savings primarily in compensation and benefits from the reduction of certain temporary employees and, and professional services. This pro forma amount was calculated using the net amount of actual expenses for temporary employees and professional services for the 12 month period prior to their replacement and/or elimination net of the incremental cost of the new full-time employees that were hired. |
(f) | For the year ended December 31, 2011 and the three months ended December 31, 2010, adjustment represents the pro forma net savings in compensation and benefits related to the employees that participated in the VRP. The pro forma impact was calculated using the actual payroll, benefit and bonus payments of employees participating in the VRP for the 12 month period prior to their termination. |
(g) | Represents primarily: (i) the transaction costs, such as due diligence costs, legal and other advisors fees incurred in connection with the Merger of approximately $34.8 million for the three months ended December 31, 2010; (ii) costs associated with the issuance and refinancing of EVERTECs debt of approximately $2.4 million and $8.8 million for the years ended December 31, 2011 and 2012, respectively; (iii) costs associated with certain non-recurring corporate transactions, including, for example, costs related to EVERTEC Groups conversion to an LLC and the distributions made to our stockholders during 2012 of $4.0 million and $3.9 million for the years ended December 31, 2011 and 2012, respectively; and (iv) a non-recurring, non-cash asset write-off of $1.6 million in the year ended December 31, 2012 and other non-recurring expenses of $1.6 million in the year ended December 31, 2011. |
(h) | Represents the management fee payable to our equity sponsors which commenced in January 2011. See Certain Relationships and Related Party TransactionsRelated Party Transactions in Connection with the Closing of the MergerConsulting Agreements. |
(i) | Represents an estimated adjustment for additional EBITDA related to the Westernbank business. Banco Popular de Puerto Rico (Banco Popular) acquired Westernbanks Puerto Rico operations on April 30, 2010, and we did not realize the impact of these additional volumes and associated revenues until the third quarter of 2010. The estimate was arrived at using the pricing schedule in the Master Services Agreement as well as managements estimated related costs of the contribution of additional business volume. The estimate of Westernbank EBITDA was added to previous periods for comparative purposes, and reflects the estimated, rather than observed, impact. See Principal Stockholders. |
(j) | Represents the elimination of the effects of purchase accounting impacts associated with (i) certain customer service and software related arrangements where we receive reimbursements from Popular; and (ii) EVERTECs rights and obligations to buy equity interests in CONTADO and Serfinsa. |
(k) | Represents the elimination of EBITDA adjustments to reflect the pro forma benefit related to headcount reductions in 2010, post merger stand-alone cost savings and the VRP described in notes (a), (d) and (e) above. |
(l) | Represents operating depreciation and amortization expense which excludes amounts generated as a result of the Merger. |
(m) | Represents interest expense, less interest income, as they appear in our consolidated statements of income, adjusted to exclude non-cash amortization of the debt issue cost, premium and accretion of discount. |
(n) | Represents cash taxes paid for each period presented. |
(4) | Represents interest expense paid or accrued to be paid in cash during each period related to our indebtedness (excluding amortization of discount, premiums and debt issuance costs but including capitalized interest expense paid or to be paid in cash). |
(5) | Excludes restricted cash of $3.7 million, $6.1 million, $5.3 million and $4.9 million as of December 31, 2009, 2010, 2011 and 2012, respectively. |
(6) | Working capital is defined as the excess of current assets over current liabilities. |
(7) | Total net debt is defined as total debt (including short-term borrowings) less cash. |
19
Investing in our common stock involves a high degree of risk. You should carefully consider the risks and uncertainties described below, as well as other information contained in this prospectus, before investing in our common stock. If any of the following risks actually occur, our business, financial condition, operating results or cash flow could be materially and adversely affected. Additional risks and uncertainties not presently known to us or not believed by us to be material may also negatively impact us.
Risks Related to Our Business
We expect to continue to derive a significant portion of our revenue from Popular.
Our services to Popular account for a significant portion of our revenues, and we expect that our services to Popular will continue to represent a significant portion of our revenues for the foreseeable future. In 2012, products and services billed through Popular accounted for approximately 44% of our total revenues, of which approximately 83% (or approximately 37% of total revenues) are derived from core bank processing and related services for Popular and approximately 17% (or approximately 8% of total revenues) are transaction processing activities driven by third parties. If Popular were to terminate, or fail to perform under, the Master Services Agreement or our other material agreements with Popular, our revenues could be significantly reduced. See Certain Relationships and Related Party Transactions.
In 2012, our next largest customer, the Government of Puerto Rico represented approximately 9% of our total revenues. Our revenues from the Government of Puerto Rico span numerous individual agencies and public corporations.
We depend, in part, on our merchant relationships and our alliance with Banco Popular, a wholly-owned subsidiary of Popular, to grow our Merchant Acquiring business. If we are unable to maintain these relationships and this alliance, our business may be adversely affected.
Growth in our Merchant Acquiring business is derived primarily from acquiring new merchant relationships, new and enhanced product and service offerings, cross selling products and services into existing relationships, the shift of consumer spending to increased usage of electronic forms of payment, and the strength of our relationship with Banco Popular. A substantial portion of our business is generated from our ISO Agreement with Banco Popular. See Certain Relationships and Related Party TransactionsRelated Party Transactions in Connection with the Closing of the MergerIndependent Sales Organization Sponsorship and Service Agreement. Banco Popular acts as a merchant referral source and provides sponsorship into the ATH, Visa, Discover and MasterCard networks for merchants, as well as card association sponsorship, clearing and settlement services. We provide transaction processing and related functions. Both alliance partners may provide management, sales, marketing, and other administrative services. We rely on the continuing growth of our merchant relationships, our alliance with Banco Popular and other distribution channels. There can be no guarantee that this growth will continue and the loss or deterioration of these relationships could negatively impact our business and result in a reduction of our revenue and profit.
If we are unable to renew client contracts at favorable terms, we could lose clients and our results of operations and financial condition may be adversely affected.
Failure to achieve favorable renewals of client contracts could negatively impact our business. Our contracts with private clients generally run for a period of one to five years, except for the Master Services Agreement with Popular, which has a term of 15 years, and provide for termination fees upon early termination. Our government contracts generally run for one year without automatic renewal periods due to requirements of the government procurement rules. Our standard merchant contract has an initial term of one or three years, with automatic one-year renewal periods. At the end of the contract term, clients have the opportunity to renegotiate their contracts
20
with us and to consider whether to engage one of our competitors to provide products and services. If we are not successful in achieving high renewal rates and contract terms that are favorable to us, our results of operations and financial condition may be adversely affected.
Our substantial leverage could adversely affect our ability to raise additional capital to fund our operations, limit our ability to react to changes in the economy or our industry, expose us to interest rate risk to the extent of our variable rate debt and prevent us from meeting our obligations under the notes and the senior secured credit facilities.
We are highly leveraged. As of December 31, 2012, the total principal amount of our indebtedness was approximately $772.5 million and after giving effect to this offering and the debt refinancing, we expect to have approximately $713.0 million of total indebtedness outstanding. Our high degree of leverage could have important consequences for you, including:
|
increasing our vulnerability to adverse economic, industry or competitive developments; |
|
requiring a substantial portion of cash flow from operations to be dedicated to the payment of principal and interest on our indebtedness, therefore reducing our ability to use our cash flow for other purposes, including for our operations, capital expenditures and future business opportunities; |
|
exposing us to the risk of increased interest rates because certain of our borrowings, including borrowings under the senior secured credit facilities, will be at variable rates of interest; |
|
making it more difficult for us to satisfy our obligations with respect to our indebtedness, including the notes, and any failure to comply with the obligations of any of our other debt instruments, including restrictive covenants and borrowing conditions, could result in an event of default under the indenture governing the notes and the agreements governing such other indebtedness; |
|
restricting us from making strategic acquisitions or causing us to make non-strategic divestitures; |
|
limiting our ability to obtain additional debt or equity financing for working capital, capital expenditures, business development, debt service requirements, acquisitions and general corporate or other purposes; and |
|
limiting our flexibility in planning for, or reacting to, changes in our business or market conditions and placing us at a competitive disadvantage compared to our competitors who are less highly leveraged and who therefore, may be able to take advantage of opportunities that our leverage prevents us from exploiting. |
For the year ended December 31, 2012, our cash interest expense on the senior secured credit facilities amounted to $23.3 million. Our interest expense could increase if interest rates increase because the entire amount of the indebtedness under the senior secured credit facilities bears interest at a variable rate. At December 31, 2012, we had approximately $495.0 million aggregate principal amount of variable rate indebtedness under the senior secured credit facilities. A 100 basis point increase in the applicable margins over our floor(s) on our debt balances outstanding as of December 31, 2012 under the senior secured credit facilities would increase our annual interest expense by approximately $5.0 million. Similarly, if we are able to consummate the new senior secured credit facilities as described under Description of Certain IndebtednessRefinancing of Senior Secured Credit Facilities and Notes and assuming all such amounts are fully drawn, a 100 basis point change in our interest rate would result in a $8.0 million change in annual interest expense under the new senior secured credit facilities based on the assumption regarding size of the credit facilities described therein (subject to our base rate and LIBOR floors, as applicable). For additional information regarding the impact of a change in our interest rate on our interest expense if we are able to consummate the debt refinancing, see Description of Certain IndebtednessRefinancing of Senior Secured Credit Facilities and Notes.
21
Substantially all of the proceeds of this offering will be used to repay existing indebtedness and not for future investments in our business.
As described in Use of Proceeds, we intend to use the net cash proceeds of this offering to redeem approximately $91.0 million principal amount of the outstanding notes pursuant to the equity claw redemption feature of the notes and to pay a portion of the approximately $16.4 million fee required to terminate the consulting agreements with Apollo Management and with Popular. As a result, we do not anticipate that any of the net proceeds of this offering will be available for future investments in our business.
We rely on our systems, employees and certain counterparties, and certain failures could materially adversely affect our operations.
Our businesses are dependent on our ability to process, record and monitor a large number of transactions. If any of our financial, accounting, or other data processing systems or applications fail or have other significant shortcomings or limitations, we could be materially adversely affected. We are similarly dependent on our employees. We could be materially adversely affected if one of our employees causes a significant operational breakdown or failure, either as a result of human error or where an individual purposefully sabotages or fraudulently manipulates our operations or systems. Third parties with which we do business could also be sources of operational risk to us, including relating to breakdowns or failures of such parties own systems or employees. Any of these occurrences could diminish our ability to operate one or more of our businesses, or result in potential liability to clients, reputational damage and regulatory intervention, any of which could materially adversely affect us.
We may be subject to disruptions of our operating systems arising from events that are wholly or partially beyond our control, which may include, for example, computer viruses or electrical or telecommunications outages, natural disasters, disease pandemics or other unanticipated damage to property or physical assets. Such disruptions may give rise to losses in service to customers and loss or liability to us. In addition, there is the risk that our controls and procedures as well as business continuity and data security systems prove to be inadequate. Any such failure could affect our operations and could materially adversely affect our results of operations by requiring us to expend significant resources to correct the defect, as well as by exposing us to litigation, regulatory fines or penalties or losses not covered by insurance.
Our risk management procedures may not be fully effective in identifying or helping us mitigate our risk exposure against all types of risks.
We operate in a rapidly changing industry, and we have experienced significant change in the past three years, including our separation from Popular following the Merger and this offering. Accordingly, we may not be fully effective in identifying, monitoring and managing our risks. In some cases, the information we use to perform our risk assessments may not be accurate, complete or up-to-date. In other cases, our risk assessments may depend upon information that we may not have or cannot obtain. If we are not fully effective or we are not always successful in identifying all risks to which we are or may be exposed, we could be subject to losses, penalties, litigation or regulatory actions that could harm our reputation or have a material adverse effect on our business, financial condition and results of operations.
Security breaches or our own failure to comply with privacy regulations and industry security requirements imposed on providers of services to financial institutions and card processing services could harm our business by disrupting our delivery of services and damaging our reputation.
As part of our business, we electronically receive, process, store and transmit sensitive business information of our customers. In addition, we collect personal consumer data, such as names and addresses, social security numbers, drivers license numbers, cardholder data and payment history records. The uninterrupted operation of our information systems and the confidentiality of the customer/consumer information that resides on such
systems are critical to the successful operations of our business. Despite the safeguards we have in place,
22
unauthorized access to our computer systems or databases could result in the theft or publication of confidential information, the deletion or modification of records or could otherwise cause interruptions in our operations. These risks are increased when we transmit information over the Internet. Our visibility in the global payments industry may attract hackers to conduct attacks on our systems that could compromise the security of our data or could cause interruptions in the operations of our businesses and subject us to increased costs, litigation and other liabilities. There is also a possibility of mishandling or misuse, for example, if such information were erroneously provided to parties who are not permitted to have the information, either by fault of our systems, employees acting contrary to our policies, or where such information is intercepted or otherwise improperly taken by third parties. An information breach in the system and loss of confidential information such as credit card numbers and related information could have a longer and more significant impact on the business operations than a hardware failure and could result in claims against us for misuse of personal information, such as identity theft.
Additionally, as a provider of services to financial institutions and card processing services, we are subject directly (or indirectly through our clients) to the same laws, regulations, industry standards and limitations on disclosure of the information we receive from our customers as apply to the customers themselves. If we fail to comply with these regulations, standards and limitations, we could be exposed to suits for breach of contract, governmental proceedings, or prohibitions on card processing services. In addition, as more restrictive privacy laws, rules or industry security requirements are adopted in the future on the federal or local level or by a specific industry body, the change could have an adverse impact on us through increased costs or restrictions on business processes. We may be required to expend significant capital and other resources to comply with mandatory privacy and security standards required by law, industry standard, or contracts.
Any inability to prevent security or privacy breaches or failure to comply with privacy regulations and industry security requirements could cause our existing customers to lose confidence in our systems and terminate their agreements with us, and could inhibit our ability to attract new customers, damage our reputation and/or adversely impact our relationship with administrative agencies.
We may experience breakdowns in our processing systems that could damage customer relations and expose us to liability.
We depend heavily on the reliability of our processing systems in our core businesses. A system outage or data loss, regardless of reason, could have a material adverse effect on our business, financial condition and results of operations. Not only would we suffer damage to our reputation in the event of a system outage or data loss, but we may also be liable to third parties. Some of our contractual agreements with financial institutions require the crediting of certain fees if our systems do not meet certain specified service levels. To successfully operate our business, we must be able to protect our processing and other systems from interruption, including from events that may be beyond our control. Events that could cause system interruptions include, but are not limited to, fire, natural disasters, telecommunications failure, computer viruses, terrorist acts and war. Although we have taken steps to protect against data loss and system failures, there is still risk that we may lose critical data or experience system failures. We perform the vast majority of disaster recovery operations ourselves, though we utilize select third parties for some aspects of recovery. To the extent we outsource our disaster recovery, we are at risk of the vendors unresponsiveness in the event of breakdowns in our systems. Furthermore, our property and business interruption insurance may not be adequate to compensate us for all losses or failures that may occur.
Lack of system integrity, fraudulent payments or credit quality related to funds settlement could result in a financial loss.
We settle funds on behalf of financial institutions, other businesses and consumers and process funds transactions from clients, card issuers, payment networks and consumers on a daily basis for a variety of transaction types. Transactions facilitated by us include debit card, credit card, electronic bill payment transactions, ACH payments and check clearing that supports consumers, financial institutions and other businesses. These payment activities rely upon the technology infrastructure that facilitates the verification of
23
activity with counterparties, the facilitation of the payment and, in some cases, the detection or prevention of fraudulent payments. If the continuity of operations, integrity of processing, or ability to detect or prevent fraudulent payments were compromised this could result in a financial loss to us.
We may experience defects, development delays, installation difficulties, system failure, or other service disruptions with respect to our technology solutions, which would harm our business and reputation and expose us to potential liability.
Many of our services are based on sophisticated software, technology and computing systems, and we may encounter delays when developing new technology solutions and services. Further, the technology solutions underlying our services have occasionally contained and may in the future contain undetected errors or defects when first introduced or when new versions are released. In addition, we may experience difficulties in installing or integrating our technologies on platforms used by our customers. Finally, our systems and operations could be exposed to damage or interruption from fire, natural disaster, power loss, telecommunications failure, unauthorized entry and computer viruses or other cyber attacks. Defects in our technology solutions, errors or delays in the processing of electronic transactions, or other difficulties could result in: (1) interruption of business operations; (2) delay in market acceptance; (3) additional development and remediation costs; (4) diversion of technical and other resources; (5) loss of customers; (6) negative publicity; or (7) exposure to liability claims.
Any one or more of the foregoing could have a material adverse effect on our business, financial condition and results of operations.
The ability to adopt technology to changing industry and customer needs or trends may affect our competitiveness or demand for our products, which may adversely affect our operating results.
Changes in technology may limit the competitiveness of and demand for our services. Our businesses operate in industries that are subject to technological advancements, developing industry standards and changing customer needs and preferences. Also, our customers continue to adopt new technology for business and personal uses. We must anticipate and respond to these industry and customer changes in order to remain competitive within our relative markets. For example, the ability to adopt technological advancements surrounding POS technology available to merchants could have an impact on our Merchant Acquiring business. For example, EMV is a credit and debit card authentication methodology that the card associations are mandating to processors, issuers and acquirers in the payment industry. Compliance deadlines for EMV mandates vary by country and by payment network. We are investing significant resources and man-hours to develop and implement this methodology in all our payment related platforms. However, we are not certain if or when our financial institution customers will use or accept the methodology and the time it will take for this technology to be rolled-out to all customer ATM and POS devices connected to our platforms or adopted by our card issuing clients. Non-compliance with EMV mandates could result in lost business or financial losses from fraud or fines from network operators. Our inability to respond to new competitors and technological advancements could impact all of our businesses.
Consolidations in the banking and financial services industry could adversely affect our revenues by eliminating existing or potential clients and making us more dependent on a more limited number of clients.
In recent years, there have been a number of mergers and consolidations in the banking and financial services industry. Mergers and consolidations of financial institutions reduce the number of our clients and potential clients, which could adversely affect our revenues. Further, if our clients fail or merge with or are acquired by other entities that are not our clients, or that use fewer of our services, they may discontinue or reduce their use of our services. It is also possible that the larger banks or financial institutions resulting from mergers or consolidations would have greater leverage in negotiating terms with us or could decide to perform in-house some or all of the services which we currently provide or could provide. Any of these developments could have a material adverse effect on our business, financial condition and results of operations.
24
We are subject to the credit risk that our merchants will be unable to satisfy obligations for which we may also be liable.
We are subject to the credit risk of our merchants being unable to satisfy obligations for which we also may be liable. For example, as the merchant acquirer, we are contingently liable for transactions originally acquired by us that are disputed by the card-holder and charged back to the merchants. If we or Banco Popular are unable to collect this amount from the merchant, due to the merchants insolvency or other reasons, we will bear the loss for the amount of the refund paid to the cardholder. Notwithstanding our adherence to industry standards with regards to the acceptance of new merchants and certain steps to screen for credit risk, it is possible that a default on such obligations by one or more of our merchants could have a material adverse effect on our business.
Increased competition or changes in consumer spending or payment preferences could adversely affect our business.
A decline in the market for our services, either as a result of increased competition, a decrease in consumer spending or a shift in consumer payment preferences, could have a material adverse effect on our business. We may face increased competition in the future as new companies enter the market and existing competitors expand their services. Some of these competitors could have greater overall financial, technical and marketing resources than us, which could enhance their ability to finance acquisitions, fund internal growth and respond more quickly to professional and technological changes. Some competitors could have or may develop a lower cost structure. New competitors or alliances among competitors could emerge, resulting in a loss of business for us and a corresponding decline in revenues and profit margin. Further, if consumer confidence decreases in a way that adversely affects consumer spending, we could experience a reduction in the volume of transactions we process. In addition, if we fail to respond to changes in technology or consumer payment preferences, we could lose business to competitors.
Changes in credit card association or other network rules or standards could adversely affect our business.
In order to provide our transaction processing services, we, Banco Popular, and several of our subsidiaries are registered with or certified by Visa, Discover and MasterCard and other networks as members or service providers for member institutions. As such, we and many of our customers are subject to card association and network rules that could subject us or our customers to a variety of fines or penalties that may be levied by the card associations or networks for certain acts or omissions by us, acquirer customers, processing customers and merchants. Visa, Discover, MasterCard and other networks, some of which are our competitors, set the standards with respect to which we must comply. The termination of Banco Populars or our subsidiaries member registration or our subsidiaries status as a certified service provider, or any changes in card association or other network rules or standards, including interpretation and implementation of the rules or standards, that increase the cost of doing business or limit our ability to provide transaction processing services to or through our customers, could have an adverse effect on our business, operating results and financial condition.
Changes in interchange fees or other fees charged by card associations and debit networks could increase our costs or otherwise adversely affect our business.
From time to time, card associations and debit networks change interchange, processing and other fees, which could impact our Merchant Acquiring and Payment Processing businesses. It is possible that competitive pressures will result in our Merchant Acquiring and Payment Processing businesses absorbing a portion of such increases in the future, which would increase our operating costs, reduce our profit margin and adversely affect our business, operating results and financial condition.
25
Our revenues from the sale of services to merchants that accept Visa, Discover and MasterCard cards are dependent upon our continued Visa, Discover and MasterCard registration and financial institution sponsorship.
In order to provide our Visa, Discover and MasterCard transaction processing services, we must be registered as a merchant processor of Visa, Discover and MasterCard. These designations are dependent upon our being sponsored by member clearing banks of those organizations. If our sponsor banks should stop providing sponsorship for us, we would need to find another financial institution to serve as a sponsor, which could prove to be difficult and/or more expensive. If we are unable to find a replacement financial institution to provide sponsorship we may no longer be able to provide processing services to the affected customers which would negatively impact our revenues and earnings.
For purposes of U.S. federal banking laws, we are deemed to be controlled by Popular, and as such we are subject to supervision and examination by U.S. federal banking regulators, and our activities are limited to those permissible for Popular. Furthermore, as a technology service provider to regulated financial institutions, we are subject to additional regulatory oversight and examination. As a regulated institution, we may be required to obtain regulatory approval before engaging in certain new activities or businesses, whether organically or by acquisition.
Because of Populars control of us, we are deemed to be a subsidiary of Popular for purposes of the Bank Holding Company Act of 1956, as amended (the BHC Act). We are therefore subject to regulation and supervision by the Federal Reserve Board. We will remain subject to such regulation and examination until Popular is no longer deemed to control us for bank regulatory purposes, which the BHC Act defines differently than GAAP requirements. As long as we are deemed to be controlled by Popular for bank regulatory purposes, we may conduct only those activities that are authorized for a bank holding company or a financial holding company. These activities generally include activities that are related to banking, financial in nature or complementary to financial activities. In addition, we are subject to regulatory oversight and examination by the Federal Financial Institution Examination Council because we are a technology service provider to regulated financial institutions, including Banco Popular.
New lines of business, other new activities, divestitures or acquisitions that we may wish to commence in the future may not be permissible for us under the BHC Act, Regulation K or other relevant U.S. federal banking laws. Further, as a result of being subject to regulation and supervision by the Federal Reserve Board, we may be required to obtain the approval of the Federal Reserve Board before engaging in certain new activities or businesses, whether organically or by acquisition. More generally, the Federal Reserve Board has broad powers to approve, deny or refuse to act upon applications or notices for us to conduct new activities, acquire or divest businesses or assets, or reconfigure existing operations.
For as long as we are deemed to be controlled by Popular for bank regulatory purposes, we are subject to regulation, supervision, examination and potential enforcement action by the Federal Reserve and to most banking laws, regulations and orders that apply to Popular. In July 2011, Popular entered into a memorandum of understanding with the Federal Reserve Bank of New York that may restrict our ability to consummate a merger or acquisition by requiring prior approval of the Federal Reserve Bank of New York for any such transaction. There can be no assurance that any required regulatory approvals will be obtained. Additional restrictions placed on Popular as a result of supervisory or enforcement actions may restrict us or our activities in certain circumstances, even if these actions are unrelated to our conduct or business.
Changes in laws, regulations and enforcement activities may adversely affect the products, services and markets in which we operate.
We and our customers are subject to Federal, Puerto Rico and other countries laws, rules and regulations that affect the electronic payments industry in the countries in which our services are used. In particular, our customers are subject to numerous regulations applicable to banks, financial institutions, processors and card
26
issuers in the United States and abroad, and, consequently, we are at times affected by such laws, rules and regulations. Failure to comply may result in the suspension or revocation of licenses or registrations, the limitation, suspension or termination of service, and/or the imposition of civil and criminal penalties, including fines which could have an adverse effect on our financial condition. In addition, even an inadvertent failure by us to comply with laws, rules and regulations, as well as rapidly evolving social expectations of corporate fairness, could damage our reputation or brands.
Furthermore, regulation of the electronic payment card industry, including regulations applicable to us and our customers, has increased significantly in recent years. There is also increasing scrutiny by the U.S. Congress of the manner in which payment card networks and card issuers set various fees, from which some of our customers derive significant revenue. For example, on July 21, 2010, the Wall Street Reform Consumer Protection Act (the Dodd-Frank Act) was signed into law in the United States, which includes Section 1075 (commonly referred to as the Durbin Amendment). To implement this provision, the Federal Reserve adopted rules which took effect on October 1, 2011 and April 1, 2012. These rules, among other things, place certain restrictions on the interchange transaction fees that a card issuer can receive for an electronic debit transaction originated at a merchant and also places various exclusivity prohibitions and routing requirements on such transactions. To date, the Durbin Amendment has had mixed implications for our business, but the overall net impact has been positive due to lower interchange costs improving the overall margins of the business. However, we cannot assure you that this trend will continue, and we believe that any future impact (positive or negative) resulting from the Durbin Amendment is uncertain due to the competitive landscape in which we operate. See BusinessGovernment Regulation and Payment Network RulesRegulatory Reform and Other Legislative Initiatives.
Further changes to laws, rules and regulations, or interpretation or enforcement thereof, could have a negative financial effect on us. We have structured our business in accordance with existing tax laws and interpretations of such laws. Changes in tax laws or their interpretations could decrease the value of revenues we receive and the amount of our cash flow and have a material adverse impact on our business.
Our business concentration in Puerto Rico imposes risks.
For the fiscal years ended December 31, 2012 and 2011, approximately 86% and 88% of our total revenues were generated from our operations in Puerto Rico. In addition, some of our total revenues generated from our operations outside Puerto Rico are dependent upon our operations in Puerto Rico. Since 2006, the Puerto Rico economy has been experiencing recessionary conditions. Continuing economic decline or other adverse political developments, natural disasters (including hurricanes), and other events could affect, among other things, our customer base, general consumer spending, our cost of operations, our ability to provide services and our physical locations, property and equipment and could have a material adverse effect on our business, financial condition and results of operations.
There are risks associated with our presence in international markets, including political or economic instability.
Our financial performance may be significantly affected by general economic, political and social conditions in the emerging markets where we operate. Many countries in Latin America have suffered significant economic, political and social crises in the past, and these events may occur again in the future. Instability in Latin America has been caused by many different factors, including:
|
exposure to foreign exchange variation; |
|
significant governmental influence over local economies; |
|
substantial fluctuations in economic growth; |
|
high levels of inflation; |
27
|
exchange controls or restrictions on expatriation of earnings; |
|
high domestic interest rates; |
|
wage and price controls; |
|
changes in governmental economic or tax policies; |
|
imposition of trade barriers; |
|
unexpected changes in regulation which may restrict the movement of funds or result in the deprivation of contract rights or the taking of property without fair compensation; and |
|
overall political, social and economic instability. |
Adverse economic, political and social conditions in the Latin America markets where we operate may create uncertainty regarding our operating environment, which could have a material adverse effect on our company.
Our business in countries outside the United States and transactions with foreign governments increase our compliance risks.
Our operations outside the United States could expose us to trade and economic sanctions or other restrictions imposed by the United States or other local governments or organizations. The U.S. Departments of the Treasury and Justice (Treasury), the Securities and Exchange Commission (SEC) and other federal agencies and authorities have a broad range of civil and criminal penalties they may seek to impose against corporations and individuals for violations of economic sanctions laws, the Foreign Corrupt Practices Act (FCPA) and other federal statutes. Under economic sanctions laws, the Treasury may seek to impose modifications to business practices, including cessation of business activities involving sanctioned countries, and modifications to compliance programs, which may increase compliance costs. In addition, we are also subject to compliance with local government regulations. If any of the risks described above materialize, it could adversely impact our business, operating results and financial condition.
These regulations also prohibit improper payments or offers of payments to foreign governments and their officials and political parties by the United States and other business entities for the purpose of obtaining or retaining business. We have operations and deal with government entities and financial institutions in countries known to experience corruption, particularly certain emerging countries in Latin America, and further international expansion may involve more of these countries. Our activities in these countries create the risk of unauthorized payments or offers of payments by one of our employees or consultants that could be in violation of various laws including the FCPA, even though these parties are not always subject to our control. Our existing safeguards and any future improvements may prove to be less than effective, and our employees or consultants may engage in conduct for which we may be held responsible. Violations of the FCPA may result in severe criminal or civil sanctions, and we may be subject to other liabilities, which could negatively affect our business, operating results and financial condition.
We are also subject to the Export Administration Regulations (EAR) administered by the U.S. Department of Commerces Bureau of Industry and Security which regulates the export, re-export and re-transfer abroad of items made or originating in the United States as well as the transfer of U.S.-origin technology abroad. We have adopted an Export Management Compliance Policy, a comprehensive compliance program under which the goods and technologies that we export are identified and classified under the EAR to make sure they are being exported in compliance with the requirements of the EAR. However, there can be no assurance that we have not violated the EAR in past transactions or that our new policies and procedures will prevent us from violating the EAR in every transaction in which we engage. Any such violations of the EAR could result in fines, penalties or other sanctions being imposed on us, which could negatively affect our business, operating results and financial condition.
28
We and our subsidiaries conduct business with financial institutions and/or card payment networks operating in countries whose nationals, including some of our customers customers, engage in transactions in countries that are the targets of U.S. economic sanctions and embargoes. If we are found to have failed to comply with applicable U.S. sanctions laws and regulations in these instances, we and our subsidiaries could be exposed to fines, sanctions and other penalties or other governmental investigations.
We and our subsidiaries conduct business with financial institutions and/or card payment networks operating in countries whose nationals, including some of our customers customers, engage in transactions in countries that are the target of U.S. economic sanctions and embargoes, including Cuba. As a U.S.-based entity, we and our subsidiaries are obligated to comply with the economic sanctions regulations administered by the U.S. Department of the Treasurys Office of Foreign Assets Control (OFAC). These regulations prohibit U.S.-based entities from entering into or facilitating unlicensed transactions with, for the benefit of, or in some cases involving the property and property interests of, persons, governments, or countries designated by the U.S. government under one or more sanctions regimes. Failure to comply with these sanctions and embargoes may result in material fines, sanctions or other penalties being imposed on us or other governmental investigations. In addition, various state and municipal governments, universities and other investors maintain prohibitions or restrictions on investments in companies that do business involving sanctioned countries or entities.
For these reasons, we have established risk-based policies and procedures designed to assist us and our personnel in complying with applicable U.S. laws and regulations. These policies and procedures include the use of software to screen transactions we process for evidence of sanctioned-country and persons involvement. Consistent with a risk-based approach and the difficulties of identifying all transactions of our customers customers that may involve a sanctioned country, there can be no assurance that our policies and procedures will prevent us from violating applicable U.S. laws and regulations in every transaction in which we engage, and such violations could adversely affect our reputation, business, financial condition and results of operations.
Because we process transactions on behalf of the aforementioned financial institutions through the aforementioned payment networks, we have processed a limited number of transactions potentially involving sanctioned countries and there can be no assurances that, in the future, we will not inadvertently process such transactions. Due to a variety of factors, including technical failures and limitations of our transaction screening process, conflicts between U.S. and local laws, political or other concerns in certain countries in which we and our subsidiaries operate, and/or failures in our ability effectively to control employees operating in certain non-U.S. subsidiaries, we have not rejected every transaction originating from or otherwise involving sanctioned countries, or persons and there can be no assurances that, in the future, we will not inadvertently fail to reject such transactions.
On June 25, 2010, EVERTEC, LLC discovered potential violations of the Cuban Assets Control Regulations (CACR), which are administered by OFAC, which occurred due to an oversight in the activation of screening parameters for two customers located in Haiti and Belize. Upon discovery of these potential violations, EVERTEC, LLC initiated an internal review and submitted an initial notice of voluntary self-disclosure to OFAC on July 1, 2010. OFAC responded to this initial report with requests for additional information. EVERTEC, LLC provided the information requested on September 24, 2010 in its final notice of voluntary self-disclosure, which also included information on the remedial measures and new and enhanced internal controls adopted by EVERTEC, LLC to avoid this situation in the future. These potential violations involved a small number of processed transactions from Cuba compared to the overall number of transactions processed for these customers during the two-month period in which the screening failures occurred. Nevertheless, should OFAC determine that these activities constituted violations of U.S. sanctions regulations, civil penalties and/or criminal fines, could be assessed against EVERTEC, LLC. We cannot predict the timing or ultimate outcome of the OFAC review, the total costs to be incurred in response to this review, the potential impact on our personnel, the effect of implementing any further measures that may be necessary to ensure full compliance with U.S. sanctions regulations, or to what extent, if at all, we could be subject to penalties or other governmental investigations.
29
Separately, on September 15, 2010, EVERTEC, LLC submitted an initial notice of voluntary self-disclosure to OFAC regarding certain activities of its former Venezuelan subsidiary, EVERTEC de Venezuela, C.A. (EVERTEC Venezuela) (which ceased being a subsidiary of EVERTEC, LLC after the closing of the Merger) and one of EVERTEC, LLCs Costa Rican subsidiaries (which continues to be a subsidiary of EVERTEC, LLC after the closing of the Merger). This initial self-disclosure informed OFAC that these subsidiaries appeared to have been involved in processing Cuba-related credit card transactions that EVERTEC, LLC and the subsidiaries believed they could not reject under governing local law and policies, but which nevertheless may not be consistent with the CACR. With respect to EVERTEC, LLC and its former Venezuelan subsidiary, we disclosed that they completely ceased processing Cuba-related transactions for financial institutions operating in Venezuela on September 4, 2010. We also disclosed that EVERTEC, LLCs Costa Rican subsidiary completely ceased processing Cuba-related credit card transactions for financial institutions operating in Costa Rica in January 2009. In addition, it was also disclosed that EVERTEC, LLCs Costa Rican subsidiarys switch had served as a conduit through which information about Cuban-related debit card transactions was transmitted to credit card associations and issuer banks, which made the decisions to approve or reject the transactions.
On November 15, 2010, EVERTEC, LLC submitted its final notice of voluntary self-disclosure on these transactions to OFAC. The final report indicated the measures that we had taken to determine the amount of the credit transactions relating to Cuba that had not been rejected between 2007 and 2010. In addition, we confirmed that EVERTEC, LLC terminated the routing of the Cuban-related debit card transaction information on September 30, 2010. While the credit and debit card transactions at issue represent a small proportion of the overall number of transactions processed for these financial institutions, the transactions occurred over an extended period of time. Should OFAC determine that EVERTEC, LLCs processing activities constituted violations of the CACR, civil or criminal penalties could be assessed against EVERTEC, LLC and/or its subsidiaries. Since the November 15, 2010 submission by EVERTEC, LLC, there have been no communications between OFAC and EVERTEC, LLC regarding the transactions included in the voluntary self-disclosures.
Popular agreed to specific indemnification obligations with respect to all of the matters described above and certain other matters, in each case, subject to the terms and conditions contained in the Merger Agreement. However, we cannot assure you that we will be able to fully collect any claims made with respect to such indemnities or that Popular will satisfy its indemnification obligations to us. See Certain Relationships and Related Party TransactionsRelated Party Transactions in Connection with the Closing of the MergerMerger Agreement.
Our expansion and selective acquisition strategy exposes us to risks, including the risk that we may not be able to successfully integrate acquired businesses.
As part of our growth strategy, we evaluate opportunities for acquiring complementary businesses that may supplement our internal growth. However, there can be no assurance that we will be able to identify and purchase suitable operations. Further, as a subsidiary of a bank holding company for purposes of the BHC Act, we may conduct only activities authorized under the BHC Act and the Federal Reserve Boards Regulation K and other related regulations for a bank holding company or a financial holding company. These restrictions may limit our ability to acquire other businesses or enter into other strategic transactions. See For purposes of U.S. federal banking laws, we are deemed to be controlled by Popular, and as such we are subject to supervision and examination by U.S. federal banking regulators, and our activities are limited to those permissible for Popular. Furthermore, as a technology service provider to regulated financial institutions, we are subject to additional regulatory oversight and examination. As a regulated institution, we may be required to obtain regulatory approval before engaging in certain new activities or businesses, whether organically or by acquisition. In addition, in connection with any acquisitions, we must comply with U.S. federal and other antitrust and/or competition law requirements. Further, the success of any acquisition depends in part on our ability to integrate the acquired company, which may involve unforeseen difficulties and may require a disproportionate amount of our managements attention and our financial and other resources. Although we conduct due diligence investigations prior to each acquisition, there can be no assurance that we will discover all operational
30
deficiencies or material liabilities of an acquired business for which we may be responsible as a successor owner or operator. The failure to successfully integrate these acquired businesses or to discover such liabilities could adversely affect our operating results.
Failure to protect our intellectual property rights and defend ourselves from potential intellectual property infringement claims may diminish our competitive advantages or restrict us from delivering our services.
Our trademarks, proprietary software, and other intellectual property, including technology/software licenses, are important to our future success. For example, the ATH trademark and trade name is widely recognized in Latin America and the Caribbean and is associated with quality and reliable service. Therefore, such marks represent substantial intangible assets and are important to our business. Limitations or restrictions on our ability to use such marks or a diminution in the perceived quality associated therewith could have an adverse impact on the growth of our businesses. We also rely on proprietary software and technology, including third party software that is used under various licenses. It is possible that others will independently develop the same or similar software or technology, which would permit them to compete with us more efficiently. Furthermore, if any of the third party software or technology licenses are terminated or otherwise determined to be unenforceable, then we would have to obtain a comparable license, which may involve increased license fees and other costs.
Despite our efforts to protect our proprietary or confidential business know-how and other intellectual property rights, unauthorized parties may attempt to copy or misappropriate certain aspects of our services, infringe upon our rights, or to obtain and use information that we regard as proprietary. Policing such unauthorized use of our proprietary rights is often very difficult, and therefore, we are unable to guarantee that the steps we have taken will prevent misappropriation of our proprietary software/technology or that the agreements entered into for that purpose will be effective or enforceable in all instances. Misappropriation of our intellectual property or potential litigation concerning such matters could have a material adverse effect on our results of operations or financial condition. Our registrations and/or applications for trademarks, copyrights, and patents could be challenged, invalidated or circumvented by others and may not be of sufficient scope or strength to provide us with maximum protection or meaningful advantage. If we are unable to maintain the proprietary nature of our software or technologies, we could lose competitive advantages and our businesses may be materially adversely affected. Furthermore, the laws of certain foreign countries in which we do business or contemplate doing business in the future may not protect intellectual property rights to the same extent as do the laws of the United States or Puerto Rico. Adverse determinations in judicial or administrative proceedings could prevent us from selling our services and products, or prevent us from preventing others from selling competing services, and may result in a material adverse effect on our business, financial condition and results of operations.
If our applications or services or third party applications upon which we rely are found to infringe the proprietary rights of others, we may be required to change our business practices and may also become subject to significant costs and monetary penalties.
As our IT applications and services develop, we are increasingly subject to potential claims for intellectual property infringement, for example, patent or copyright infringement. Any such claims, even if lacking merit, could: (i) be expensive and time-consuming to defend; (ii) cause us to cease making, licensing or using software or applications that incorporate the challenged intellectual property; (iii) require us to redesign our software or applications, if feasible; (iv) divert managements attention and resources; and (v) require us to enter into royalty or licensing agreements in order to obtain the right to use necessary technologies. Unfavorable resolution of these claims could result in us being restricted from delivering the related service and products, liable for damages, or otherwise result in a settlement that could be material to us.
The ability to recruit, retain and develop qualified personnel is critical to our success and growth.
All of our businesses function at the intersection of rapidly changing technological, social, economic and regulatory developments that requires a wide ranging set of expertise and intellectual capital. For us to
31
successfully compete and grow, we must retain, recruit and develop the necessary personnel who can provide the needed expertise across the entire spectrum of our intellectual capital needs. In addition, we must develop our personnel to provide succession plans capable of maintaining continuity in the midst of the inevitable unpredictability of human capital. However, the market for qualified personnel is competitive and we may not succeed in recruiting additional personnel or may fail to effectively replace current personnel who depart with qualified or effective successors. Our effort to retain and develop personnel may also result in significant additional expenses, which could adversely affect our profitability. We cannot assure you that key personnel, including executive officers, will continue to be employed or that we will be able to attract and retain qualified personnel in the future. Failure to retain or attract key personnel could have a material adverse effect on us.
Failure to comply with state and federal antitrust requirements could adversely affect our business.
Due to our ownership of the ATH network and our Merchant Acquiring and Payment Processing business in Puerto Rico, we are involved in a significant percentage of the debit and credit card transactions conducted in Puerto Rico each day. Regulatory scrutiny of, or regulatory enforcement action in connection with, compliance with state and federal antitrust requirements could have a material adverse effect on our reputation and business.
The market for our electronic commerce services is evolving and may not continue to develop or grow rapidly enough for us to maintain and increase our profitability.
If the number of electronic commerce transactions does not continue to grow or if consumers or businesses do not continue to adopt our services, it could have a material adverse effect on the profitability of our business, financial condition and results of operations. We believe future growth in the electronic commerce market will be driven by the cost, ease-of-use, and quality of products and services offered to consumers and businesses. In order to consistently increase and maintain our profitability, consumers and businesses must continue to adopt our services.
The historical financial information for certain periods presented in this prospectus may not be representative of our results as a consolidated, stand-alone company and may not be a reliable indicator of our future results.
The historical financial statements of EVERTEC, LLCs predecessor entities for certain periods included in this prospectus were prepared on a carved-out basis from Populars consolidated financial statements and do not reflect our operations as a separate stand-alone entity for such periods. Because our businesses were either wholly-owned subsidiaries of Popular, or were operated as divisions of wholly-owned subsidiaries of Popular, the historical financial statements for certain periods include assets, liabilities, revenues and expenses directly attributable to our operations and allocations to us of certain corporate expenses of Popular. These expenses for corporate services, which include expenses for accounting, tax, treasury, payroll and benefits administration, risk management, legal, public relations and compliance, have been allocated to us on the basis that management considers to reflect most fairly or reasonably the utilization of the services provided to or the benefit obtained by businesses comprising our company. However, the historical financial statements do not necessarily reflect what our financial position and results of operations would have been if we had been operated as a stand-alone entity during such periods, and may not be indicative of future results of operations or financial position. See Certain Relationships and Related Party TransactionsRelated Party Transactions in Connection with the Closing of the MergerTransition Services Agreement for further detail on the transition services provided by Popular.
We are a holding company and rely on dividends and other payments, advances and transfers of funds from our subsidiaries to meet our obligations and pay any dividends.
We have no direct operations and no significant assets other than ownership of 100% of the stock of Holdings, which in turn has no significant assets other than ownership of 100% of the membership interests of EVERTEC, LLC. Because we conduct our operations through our subsidiaries, we depend on those entities for dividends and other payments to generate the funds necessary to meet our financial obligations, and to pay any
32
dividends with respect to our common stock. Legal and contractual restrictions in the senior secured credit facilities and the indenture governing the notes and other agreements which may govern future indebtedness of our subsidiaries, including under the contemplated refinancing, as well as the financial condition and operating requirements of our subsidiaries, may limit our ability to obtain cash from our subsidiaries. The earnings from, or other available assets of, our subsidiaries may not be sufficient to pay dividends or make distributions or loans to enable us to pay any dividends on our common stock or other obligations.
As an emerging growth company under the JOBS Act, we are permitted to, and intend to, rely on exemptions from certain reporting and disclosure requirements, which may make our future public filings different than that of other public companies.
As an emerging growth company under the JOBS Act, we are permitted to, and intend to, rely on exemptions from certain reporting and disclosure requirements. We will be an emerging growth company until the earliest of: (i) the last day of the fiscal year during which we had total annual gross revenues of $1 billion or more; (ii) the last day of the fiscal year following the fifth anniversary of the date of the first sale of our common stock pursuant to an effective registration statement; (iii) the date on which we have, during the previous 3-year period, issued more than $1 billion in non-convertible debt; or (iv) the date on which we are deemed a large accelerated filer as defined under the federal securities laws. For so long as we remain an emerging growth company, we will not be required to:
|
have an auditor attestation report on our internal control over financial reporting pursuant to Section 404(b) of the Sarbanes-Oxley Act; |
|
comply with any requirement that may be adopted by the Public Company Accounting Oversight Board regarding mandatory audit firm rotation or a supplement to the auditors report providing additional information about the audit and the financial statements (auditor discussion and analysis); |
|
submit certain executive compensation matters to shareholders advisory votes pursuant to the say on frequency and say on pay provisions (requiring a non-binding shareholder vote to approve compensation of certain executive officers) and the say on golden parachute provisions (requiring a non-binding shareholder vote to approve golden parachute arrangements for certain executive officers in connection with mergers and certain other business combinations) of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010; or |
|
include detailed compensation discussion and analysis in our filings under the Securities Exchange Act of 1934, as amended (the Exchange Act), and instead may provide a reduced level of disclosure concerning executive compensation. |
We may choose to take advantage of some or all of these reduced burdens and, if we do, the information that we provide you in our public filings may be different than that of other public companies. In this prospectus we have taken advantage of reduced financial reporting requirements available under the JOBS Act for an emerging growth company in the registration statement for its initial public offering. Specifically, we have provided only two years of audited financial statements and selected financial data and related discussion in Managements Discussion and Analysis of Financial Condition and Results of Operations. If some investors find our common stock less attractive as a result of these reduced disclosure obligations, there may be a less active trading market for our common stock and our stock price may be more volatile, which could cause our stock price to decline. Furthermore, because investors may be unable to compare our business with other companies in our industry if they believe that our financial accounting is not as transparent as that of other companies in our industry, we may have more difficulty raising additional capital, potentially adversely impacting our financial condition.
Section 107 of the JOBS Act also provides that an emerging growth company may take advantage of the extended transition period provided in Section 7(a)(2)(B) of the Securities Act for complying with new or revised accounting standards. In other words, an emerging growth company can delay the adoption of certain new accounting standards until those standards would otherwise apply to private companies. However, we are choosing to opt out
33
of such extended transition period, and as a result, we will comply with new or revised accounting standards on the relevant dates on which adoption of such standards is required for non-emerging growth companies. Our decision to opt out of the extended transition period is irrevocable pursuant to Section 107 of the JOBS Act.
The exact implications of the JOBS Act for us are still subject to interpretations and guidance by the SEC and other regulatory agencies. In addition, as our business grows, we may no longer satisfy the conditions of an emerging growth company. We are currently evaluating and monitoring developments with respect to these new rules and we cannot assure you that we will be able to take advantage of all of the benefits from the JOBS Act.
Risks Related to Our Indebtedness
Despite our high indebtedness level, we and our subsidiaries still may be able to incur significant additional amounts of debt, which could further exacerbate the risks associated with our substantial indebtedness.
We and our subsidiaries may be able to incur substantial additional indebtedness in the future, some of which may be secured. Although the agreement governing the senior secured credit facilities and the indenture governing the notes contain restrictions on the incurrence of additional indebtedness, these restrictions are subject to a number of significant qualifications and exceptions and we expect that if we are able to consummate the new senior secured credit facilities as described under Description of Certain IndebtednessRefinancing of Senior Secured Credit Facilities and Notes, we will retain similar qualifications and exceptions and under certain circumstances, the amount of indebtedness that could be incurred in compliance with these restrictions could be substantial.
In addition to the $35.3 million which was available for borrowing under the revolving credit facility as of December 31, 2012, the terms of the senior secured credit facilities enable us to increase the amount available under the term loan and/or revolving credit facilities if we are able to obtain loan commitments from banks and satisfy certain other conditions. If new debt is added to our and our subsidiaries existing debt levels, the related risks that we face would increase. In addition, the indenture does not prevent us from incurring obligations that do not constitute indebtedness under such indenture. See Description of Certain Indebtedness.
Our debt agreements contain restrictions that limit our flexibility in operating our business.
The indenture governing the notes and the agreement governing the senior secured credit facilities contain, and any future indebtedness we incur may contain, various covenants that limit our ability to engage in specified types of transactions. These covenants limit our and our restricted subsidiaries ability to, among other things:
|
incur additional indebtedness or issue certain preferred shares; |
|
pay dividends on, repurchase or make distributions in respect of our capital stock or make other restricted payments; |
|
make certain investments; |
|
sell certain assets; |
|
create liens; |
|
consolidate, merge, sell or otherwise dispose of all or substantially all of our assets; |
|
enter into certain transactions with our affiliates; and |
|
designate our subsidiaries as unrestricted subsidiaries. |
We expect that any new senior secured credit facilities will contain substantially similar restrictions. See Description of Certain IndebtednessRefinancing of Senior Secured Credit Facilities and Notes. As a result of these covenants, we are limited in the manner in which we conduct our business and we may be unable to engage in favorable business activities or finance future operations or capital needs. In addition, the covenants in the senior secured credit facilities require us to maintain a maximum senior secured leverage ratio and also limit our capital expenditures. A
34
breach of any of these covenants could result in a default under one or more of these agreements, including as a result of cross default provisions and, in the case of the revolving credit facility, permit the lenders to cease making loans to us. Upon the occurrence of an event of default under the senior secured credit facilities, the lenders could elect to declare all amounts outstanding under the senior secured credit facilities to be immediately due and payable and terminate all commitments to extend further credit. Such actions by those lenders could cause cross defaults under our other indebtedness. If we were unable to repay those amounts, the lenders under the senior secured credit facilities could proceed against the collateral granted to them to secure that indebtedness. We have pledged a significant portion of our assets as collateral under the senior secured credit facilities. If the lenders under the senior secured credit facilities accelerate the repayment of borrowings, the proceeds from the sale or foreclosure upon such assets will first be used to repay debt under the senior secured credit facilities and we may not have sufficient assets to repay our unsecured indebtedness thereafter. See Description of Certain IndebtednessSenior Secured Credit Facilities.
We may not be able to generate sufficient cash to service all of our indebtedness and may be forced to take other actions to satisfy our obligations under our indebtedness, which may not be successful.
Our ability to make scheduled payments on or to refinance our debt obligations depends on our financial condition and operating performance, which is subject to prevailing economic and competitive conditions and to certain financial, business and other factors beyond our control. We may not be able to maintain a level of cash flows from operating activities sufficient to permit us to pay the principal, premium, if any, and interest on our indebtedness.
If our cash flows and capital resources are insufficient to fund our debt service obligations, we may be forced to reduce or delay investments and capital expenditures, or to sell assets, seek additional capital or restructure or refinance our indebtedness. Our ability to restructure or refinance our debt will depend on the condition of the capital markets and our financial condition at such time. Any refinancing of our debt could be at higher interest rates and may require us to comply with more onerous covenants, which could further restrict our business operations. The terms of existing or future debt instruments and the indenture governing the notes may restrict us from adopting some of these alternatives. In addition, any failure to make payments of interest and principal on our outstanding indebtedness on a timely basis would likely result in a reduction of our credit rating, which could harm our ability to incur additional indebtedness. These alternative measures may not be successful and may not permit us to meet our scheduled debt service obligations.
Risks Related to This Offering
There is no existing market for our common stock, and we do not know if one will develop, which could impede your ability to sell your shares and may depress the market price of our common stock.
There has not been a public market for our common stock prior to this offering. We cannot predict the extent to which investor interest in us will lead to the development of an active trading market or how liquid that market might become. If an active trading market does not develop, you may have difficulty selling any of our common stock that you buy. The initial public offering price for the common stock will be determined by negotiations between us and the underwriters and may not be indicative of prices that will prevail in the open market following this offering. See Underwriting (Conflicts of Interest). Consequently, you may be unable to sell our common stock at prices equal to or greater than the price you pay in this offering.
The interests of our principal stockholders may conflict with or differ from your interests as a stockholder.
After the consummation of this offering, Apollo will own approximately 37.0% of our common stock, assuming the underwriters do not exercise their option to purchase additional shares, or 35.0% if the underwriters exercise their option in full and Popular will own approximately 35.5% of our common stock, assuming the underwriters do not exercise their option to purchase additional shares, or 33.6% if the underwriters exercise their option in full. After the consummation of this offering, the group consisting of Apollo and Popular will beneficially own 72.5% of our shares of outstanding common stock, assuming the underwriters do not exercise their option to purchase up to 3,157,895 additional shares from the selling stockholders. As a result, subject to applicable law and the Stockholder Agreement described in this prospectus, Apollo and Popular will continue to
35
control all matters affecting us, including decisions regarding extraordinary business transactions, fundamental corporate transactions, appointment of members to our management, election of directors and our corporate and management policies. The interests of Apollo and/or Popular could conflict with your interests as a holder of our common stock. For example, the concentration of ownership held by Apollo and Popular, the terms of the Stockholder Agreement and our organizational documents (including Apollos and Populars quorum rights and consent rights over certain significant corporate actions including amendments to our organizational documents) and Populars right to terminate certain of its agreements with us in certain situations upon a change of control of EVERTEC, LLC, could delay, defer or prevent certain significant corporate actions that you as a stockholder may otherwise view favorably, including a change of control of us (whether by merger, takeover or other business combination). See Certain Relationships and Related Party Transactions for a description of the circumstances under which Popular may terminate certain of its agreements with us. Further, Apollo and Popular will realize substantial benefits from the sale of their shares in this offering and may have less interest in our successor as their ownership decreases. A sale of a substantial number of shares of stock in the future by Apollo or Popular could cause our stock price to decline.
Furthermore, Popular operates in the financial services industry and Apollo Management and its affiliates are in the business of managing funds that make investments in companies and one or more of them may from time to time manage funds that acquire and hold interests in businesses that compete directly or indirectly with us, as well as businesses that represent major customers of our business. Funds and businesses managed by Apollo Management and its affiliates and/or Popular may also pursue acquisition opportunities that may be complementary to our business, and as a result, those acquisition opportunities may not be available to us.
Our amended and restated certificate of incorporation will provide that we expressly renounce any interest or expectancy in any business opportunity, transaction or other matter in which Apollo, Popular or certain of their respective transferees or any director nominated by Apollo, Popular or any of such transferees participates or desires or seeks to participate in, even if the opportunity is one that we would reasonably be deemed to have pursued if given the opportunity to do so. See Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerStockholder Agreement.
We will be a controlled company within the meaning of the NYSE listing rules and, as a result, will qualify for, and intend to rely on, exemptions from certain corporate governance requirements.
Upon the closing of this offering, Apollo and Popular as a group will continue to control a majority of our voting common stock. As a result, we will be a controlled company within the meaning of applicable corporate governance standards. Under the NYSE listing rules, a company of which more than 50% of the voting power is held by an individual, group or another company is a controlled company and may elect not to comply with certain corporate governance requirements, including:
|
the requirement that we have a majority of independent directors on our Board; |
|
the requirement that we have a nominating committee that is composed entirely of independent directors with a written charter addressing the committees purpose and responsibilities; |
|
the requirement that we have a compensation committee that is composed entirely of independent directors with a written charter addressing the committees purpose and responsibilities; and |
|
the requirement for an annual performance evaluation of the nominating and compensation committees. |
Following this offering, we intend to utilize the foregoing exemptions from the applicable corporate governance requirements. As a result, we will not have a majority of independent directors nor a separate nominating committee. In addition, our compensation committees will not consist entirely of independent directors and we will not be required to have an annual performance evaluation of the compensation committees. See Management. Accordingly, you will not have the same protections afforded to stockholders of companies that are subject to all of the applicable corporate governance requirements.
36
Certain underwriters have interests in this offering beyond customary underwriting discounts; specifically, certain underwriters are affiliates of our controlling stockholders and affiliates of an underwriter will receive a portion of the proceeds.
Each of Apollo Global Securities, LLC, an affiliate of Apollo, and Popular Securities, Inc., an affiliate of Popular, will be an underwriter of this offering. Since each of Apollo and Popular owns more than 10% of our outstanding common stock, a conflict of interest would be deemed to exist under Rule 5121(f)(5)(B) of the Conduct Rules of the Financial Industry Regulatory Authority, or FINRA. In addition, because Popular will receive more than 5% of the net proceeds of this offering as repayment of the existing 11.0% senior notes due 2018 held by Popular, a conflict of interest would be deemed to exist under Rule 5121(f)(5)(C)(ii) of the Conduct Rules of FINRA. In addition, because Apollo and Popular as selling stockholders will receive more than 5% of the proceeds of this offering, a conflict of interest would be deemed to exist under Rule 5121(f)(5)(C)(ii) of the Conduct Rules of FINRA. There may be a conflict of interest between such underwriters interests (e.g., in negotiating the initial public offering price) and your interest as a purchaser. As affiliates of participants in this offering that may seek to realize the value of their investments in us, these underwriters could have interests beyond customary underwriting discounts. Accordingly, we intend that this offering will be made in compliance with the applicable provisions of Rule 5121. Since neither Apollo Global Securities, LLC nor Popular Securities, Inc. is primarily responsible for managing this offering, pursuant to FINRA Rule 5121, the appointment of a qualified independent underwriter is not necessary. As such, neither Apollo Global Securities, LLC nor Popular Securities, Inc. will confirm sales to accounts in which it exercises discretionary authority without the prior written consent of the customer.
The price of our common stock may fluctuate significantly and you could lose all or part of your investment.
Volatility in the market price of our common stock may prevent you from being able to sell your common stock at or above the price you paid for your common stock. The market price for our common stock could fluctuate significantly for various reasons, including:
|
our operating and financial performance and prospects; |
|
changes in earnings estimates or recommendations by securities analysts who track our common stock or industry; |
|
market and industry perception of our success, or lack thereof, in pursuing our growth strategy; and |
|
sales of common stock by us, our stockholders, Apollo or its affiliates, Popular or members of our management team. |
In addition, the stock market has experienced significant price and volume fluctuations in recent years. This volatility has had a significant impact on the market price of securities issued by many companies, including companies in our industries. The changes frequently appear to occur without regard to the operating performance of the affected companies. Hence, the price of our common stock could fluctuate based upon factors that have little or nothing to do with us, and these fluctuations could materially reduce our share price.
We currently have no plans to pay regular dividends on our common stock, so you may not receive funds without selling your common stock.
We currently have no plans to pay regular dividends on our common stock. Any payment of future dividends will be at the discretion of our Board and will depend on, among other things, our earnings, financial condition, capital requirements, level of indebtedness, contractual restrictions applying to the payment of dividends, and other considerations that our Board deems relevant. The terms of the senior secured credit facilities and the indenture governing the notes include limitations on our ability to pay dividends and/or the ability of our subsidiaries to pay dividends to us. Accordingly, you may have to sell some or all of your common stock in order to generate cash flow from your investment.
37
Future sales or the possibility of future sales of a substantial amount of our common stock may depress the price of shares of our common stock.
We may sell additional shares of common stock in subsequent public offerings or otherwise, including to finance acquisitions. Our amended and restated certificate of incorporation will authorize us to issue 206,000,000 shares of common stock, of which 79,425,092 shares will be outstanding upon consummation of this offering. The outstanding share number includes shares that we or the selling stockholders are selling in this offering, which may be resold immediately in the public market. The remaining outstanding shares are restricted from immediate resale under the lock-up agreements with the underwriters described in the Underwriting (Conflicts of Interest) section of this prospectus, but may be sold into the market in the near future. Following the expiration of the applicable lock-up period, which is 180 days after the date of this prospectus, all shares of our common stock will be freely transferable without restriction or further registration under the Securities Act, except for any such shares which are held or may be acquired by any of our affiliates as that term is defined in Rule 144 under the Securities Act, which will be subject to the resale limitations of Rule 144 and any such shares which are held by parties to the Stockholder Agreement, which are subject to certain transfer restrictions under the Stockholder Agreement. See Shares Eligible for Future Sale for a discussion of the shares of our common stock that may be sold into the public market in the future. Pursuant to the Stockholder Agreement with Apollo and Popular, each of Apollo and Popular have certain rights to demand underwritten registered offerings in respect of the approximately 57,592,563 shares of common stock that they will own immediately following this offering, and we have granted Apollo, Popular and certain members of management incidental registration rights, in respect of shares of common stock. Upon the effectiveness of such a registration statement, all shares covered by the registration statement would be freely transferable. See Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerStockholder Agreement.
As soon as practicable after the completion of this offering, we intend to file a registration statement on Form S-8 under the Securities Act covering 12,089,382 shares of our common stock reserved for issuance under the Equity Incentive Plans and certain options and restricted stock granted outside of the Equity Plans but subject to the terms and conditions of the 2010 Plan. Accordingly, shares of our common stock registered under such registration statement may become available for sale in the open market upon grants under the Equity Incentive Plans, subject to vesting restrictions, Rule 144 limitations applicable to our affiliates and the contractual lock-up provisions described below.
We cannot predict the size of future issuances of our common stock or the effect, if any, that future issuances and sales of our common stock will have on the market price of our common stock. Sales of substantial amounts of our common stock (including any shares issued in connection with an acquisition), or the perception that such sales could occur, may adversely affect prevailing market prices for our common stock.
Our organizational documents and Stockholder Agreement may impede or discourage a takeover, which could deprive our investors of the opportunity to receive a premium for their shares.
Provisions of our amended and restated certificate of incorporation, amended and restated bylaws and the Stockholder Agreement may make it more difficult for, or prevent a third party from, acquiring control of us without the approval of our Board and/or each of Apollo and Popular. These provisions include:
|
a voting agreement among Apollo and Popular to vote such stockholders shares in favor of the Apollo and Popular director nominees (which currently comprise eight of our nine directors) and the management director and to remove and replace any such directors in accordance with the terms of the Stockholder Agreement and applicable law and an agreement by us to take all actions within our control necessary and desirable to cause the election, removal and replacement of such directors in accordance with the Stockholder Agreement and applicable law; |
|
requiring that a quorum for the transaction of business at any meeting of the stockholders (other than a reconvened meeting with the same agenda as the originally adjourned meeting) consist of (1) stockholders holding a majority of our outstanding voting common stock and entitled to vote at |
38
such meeting and (2) each of Apollo and Popular, for so long as it owns, together with its respective affiliates, 20% or more of our outstanding voting common stock; |
|
requiring that a quorum for the transaction of business at any meeting of the Board (other than a reconvened meeting with the same agenda as the originally adjourned meeting) consist of (1) a majority of the total number of directors then serving on the Board and (2) at least one director nominated by each of Apollo and Popular, for so long as it owns, together with its respective affiliates, 5% or more of our outstanding voting common stock; |
|
prohibiting cumulative voting in the election of directors; |
|
authorizing the issuance of blank check preferred stock without any need for action by stockholders other than Apollo and Popular; |
|
prohibiting stockholders from acting by written consent unless the action is taken by unanimous written consent; |
|
requiring that each of Apollo and Popular, for so long as it, together with its respective affiliates, owns at least 20% of our outstanding common stock, approve certain corporate actions before we may take those actions, including amendments to our organizational documents, equity issuances, acquisitions or dispositions of material assets and certain other significant matters; and |
|
establishing advance notice requirements for nominations for election to our Board or for proposing matters that can be acted on by stockholders at stockholder meetings, which advance notice requirements are not applicable to (1) any directors nominated in accordance with the terms of the Stockholder Agreement and (2) for so long as Apollo and Popular, together with their respective affiliates, own greater than 50% of our outstanding voting common stock, any other business included in the notice of a meeting at the request of either Apollo or Popular. |
Our issuance of shares of preferred stock could delay or prevent a change in control of us. Our Board has authority to issue shares of preferred stock, subject to the approval of each of Apollo and Popular for so long as it, together with its respective affiliates, owns at least 20% of our outstanding common stock and the approval of at least one director nominated by each of Apollo and Popular for so long as it, together with its respective affiliates, owns at least 10% of our outstanding common stock. Our Board may issue preferred stock in one or more series, designate the number of shares constituting any series, and fix the rights, preferences, privileges and restrictions thereof, including dividend rights, voting rights, rights and terms of redemption, redemption price or prices and liquidation preferences of such series. The issuance of shares of our preferred stock may have the effect of delaying, deferring or preventing a change in control without further action by the stockholders, even where stockholders are offered a premium for their shares.
In addition, Apollo and Popular, under and subject to the Stockholder Agreement and our organizational documents, will have significant control over matters requiring board or stockholder approval, including the election of directors, amendment of our organizational documents and certain corporate transactions. See Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerStockholder Agreement.
Together, our amended and restated certificate of incorporation, bylaws and Stockholder Agreement could make the removal of management more difficult and may discourage transactions that otherwise could involve payment of a premium over prevailing market prices for our common stock. Furthermore, the existence of the foregoing provisions, as well as the significant common stock owned by Apollo and Popular following this offering and their individual rights to nominate a specified number of directors in certain circumstances, could limit the price that investors might be willing to pay in the future for shares of our common stock. They could also deter potential acquirers of us, thereby reducing the likelihood that you could receive a premium for your common stock in an acquisition. See Description of Capital StockCertain Anti-Takeover, Limited Liability and Indemnification Provisions.
39
You will experience an immediate and substantial dilution in the net tangible book deficit of the common stock you purchase.
After giving effect to this offering and the other adjustments described elsewhere in this prospectus under Dilution, we expect that our pro forma as adjusted net tangible book deficit as of December 31, 2012 would be $6.99 per share. Based on an assumed initial public offering price of $19.00 per share, the midpoint of the estimated offering range set forth on the cover page of this prospectus, you will experience immediate and substantial dilution of approximately $25.99 per share in net tangible book deficit of the common stock you purchase in this offering. See Dilution, including the discussion of the effects on dilution from a change in the price of this offering.
The additional requirements of having a class of publicly traded equity securities may strain our resources and distract management.
Even though EVERTEC, LLC currently files reports with the SEC, after the consummation of this offering, we will be subject to additional reporting requirements of the Exchange Act, the Sarbanes-Oxley Act of 2002, (the Sarbanes-Oxley Act), and the Dodd-Frank Act. The Dodd-Frank Act effects comprehensive changes to public company governance and disclosures in the United States and will subject us to additional federal regulation. We cannot predict with any certainty the requirements of the regulations ultimately adopted or how the Dodd-Frank Act and such regulations will impact the cost of compliance for a company with publicly traded common stock. We are currently evaluating and monitoring developments with respect to the Dodd-Frank Act and other new and proposed rules and cannot predict or estimate the amount of the additional costs we may incur or the timing of such costs. These laws, regulations and standards are subject to varying interpretations, in many cases due to their lack of specificity, and, as a result, their application in practice may evolve over time as new guidance is provided by regulatory and governing bodies. This could result in continuing uncertainty regarding compliance matters and higher costs necessitated by ongoing revisions to disclosure and governance practices. We intend to invest resources to comply with evolving laws, regulations and standards, and this investment may result in increased general and administrative expenses and a diversion of managements time and attention from revenue-generating activities to compliance activities. If our efforts to comply with new laws, regulations and standards differ from the activities intended by regulatory or governing bodies due to ambiguities related to practice, regulatory authorities may initiate legal proceedings against us and our business may be harmed. We also expect that being a company with publicly traded common stock and these new rules and regulations will make it more expensive for us to obtain director and officer liability insurance, and we may be required to accept reduced coverage or incur substantially higher costs to obtain coverage. These factors could also make it more difficult for us to attract and retain qualified members of our Board, particularly to serve on our audit committee, and qualified executive officers.
The Sarbanes-Oxley Act requires that we maintain effective disclosure controls and procedures and internal control over financial reporting. These requirements may place a strain on our systems and resources. Under Section 404 of the Sarbanes-Oxley Act, we will be required to include a report of management on our internal control over financial reporting in our Annual Reports on Form 10-K beginning with the Form 10-K for the year ending December 31, 2013. In order to maintain and improve the effectiveness of our disclosure controls and procedures and internal control over financial reporting, significant resources and management oversight will be required. This may divert managements attention from other business concerns, which could have a material adverse effect on our business, financial condition, results of operations and cash flows. If we are unable to conclude that our disclosure controls and procedures and internal control over financial reporting are effective, or if we are no longer an emerging growth company and our independent public accounting firm is unable to provide us with an unqualified report on our internal control over financial reporting in future years, investors may lose confidence in our financial reports and our stock price may decline.
40
If securities analysts do not publish research or reports about our company, or if they issue unfavorable commentary about us or our industry or downgrade our common stock, the price of our common stock could decline.
The trading market for our common stock will depend in part on the research and reports that third-party securities analysts publish about our company and our industry. One or more analysts could downgrade our common stock or issue other negative commentary about our company or our industry. In addition, we may be unable or slow to attract research coverage. Alternatively, if one or more of these analysts cease coverage of our company, we could lose visibility in the market. As a result of one or more of these factors, the trading price of our common stock could decline.
41
CAUTIONARY NOTICE REGARDING FORWARD-LOOKING STATEMENTS
This prospectus contains forward-looking statements that involve risks and uncertainties. Forward-looking statements include statements concerning our plans, objectives, goals, strategies, future events, future revenues or performance, capital expenditures, financing information and other information that is not historical information. Such forward-looking statements can be identified by the use of forward-looking terminology such as believes, expects, may, estimates, will, should, plans or anticipates or the negative thereof or other variations thereon or comparable terminology, or by discussions of strategy. Readers are cautioned that any such forward-looking statements are not guarantees of future performance and may involve significant risks and uncertainties, and that actual results may vary materially from those in the forward-looking statements as a result of various factors. Among the factors that significantly impact our business and could impact our business in the future are:
|
our reliance on our relationship with Popular for a significant portion of our revenues and with Banco Popular, Populars principal banking subsidiary, to grow our Merchant Acquiring business; |
|
our ability to renew our client contracts on terms favorable to us; |
|
our dependence on our processing systems, technology infrastructure, security systems and fraudulent payment detection systems, as well as on our personnel and certain third parties with whom we do business; |
|
our ability to develop, install and adopt new software, technology and computing systems; |
|
a decreased client base due to consolidations and failures in the financial services industry; |
|
the credit risk of our merchant clients, for which we may also be liable; |
|
the continuing market position of the ATH network despite competition and potential shifts in consumer payment preferences; |
|
our dependence on credit card associations, including any adverse changes in credit card association or network rules or fees; |
|
changes in the regulatory environment and changes in international, legal, political, administrative or economic conditions; |
|
the geographical concentration of our business in Puerto Rico; |
|
operating an international business in multiple regions with potential political and economic instability, including Latin America; |
|
our ability to execute our geographic expansion and acquisition strategies; |
|
our ability to protect our intellectual property rights against infringement and to defend ourselves against claims of infringement brought by third parties; |
|
our ability to recruit and retain the qualified personnel necessary to operate our business; |
|
our ability to comply with federal, state and local regulatory requirements; |
|
evolving industry standards and adverse changes in global economic, political and other conditions; |
|
our high level of indebtedness and restrictions contained in our debt agreements, including the senior secured credit facilities and the indenture governing the notes, as well as debt that could be incurred in the future; |
|
our ability to generate sufficient cash to service our indebtedness and to generate future profits; and |
|
other risks and uncertainties discussed in this prospectus, including in the section entitled Risk Factors. |
These forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Forward-looking statements should, therefore, be considered in light of various factors, including those set forth in this prospectus under Risk
42
Factors, in Managements Discussion and Analysis of Financial Condition and Results of Operations and elsewhere in this prospectus. In light of such risks and uncertainties, we caution you not to rely on these forward-looking statements in deciding whether to participate in this offering. These forward-looking statements speak only as of the date of this prospectus, and we do not undertake any obligation to publicly release any revisions to these forward-looking statements to reflect events or circumstances after the date of this prospectus or to reflect the occurrence of unanticipated events.
This prospectus includes industry data that we obtained from periodic industry publications, including the November 2011, May 2012 and July 2012 Nilson Reports, the January 2013 Gartner Dataquest Market Statistics and the 2012 World Payments Report. Industry publications generally state that the information contained therein has been obtained from sources believed to be reliable. This prospectus also includes market share and industry data that were prepared primarily based on managements knowledge of the industry and industry data. Unless otherwise noted, statements as to our market share and market position relative to our competitors are approximated and based on management estimates using the above-mentioned latest-available third-party data and our internal analyses and estimates. While we are not aware of any misstatements regarding any industry data presented herein, our estimates, in particular as they relate to market share and our general expectations, involve risks and uncertainties and are subject to change based on various factors, including those discussed under Risk Factors, Cautionary Notice Regarding Forward-Looking Statements and Managements Discussion and Analysis of Financial Condition and Results of Operations in this prospectus.
The Gartner report, Forecast: Enterprise IT Spending by Vertical Industry Market, Worldwide, 2010-2016, 4Q12 Update, January 2013, described herein (the Gartner Report), represents data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc. and are not representations of fact. The Gartner Report speaks as of its original publication date (and not as of the date of this Prospectus) and the opinions expressed in the Gartner Report are subject to change without notice.
Our comparison of Successor and Predecessor periods, EBITDA, Adjusted EBITDA and Adjusted Net Income, as presented in this prospectus, are supplemental measures of our performance that are not required by, or presented in accordance with, accounting principles generally accepted in the United States of America (GAAP). They are not measurements of our financial performance under GAAP and should not be considered as alternatives to net income or any other performance measures derived in accordance with GAAP or as alternatives to cash flows from operating activities, as indicators of cash flows or as measures of our liquidity.
We define the three months ended December 31, 2010 as the financial results of Holdings for the period from its inception on June 25, 2010 to December 31, 2010, consisting primarily of merger and advisory-related costs incurred prior to the Merger on September 30, 2010, and following the Merger consisting primarily of EVERTEC, LLC results of operations (the Successor period).
We define EBITDA as earnings before interest, taxes, depreciation and amortization. We define Adjusted EBITDA as EBITDA as further adjusted to exclude unusual items and other adjustments as described under SummarySummary Historical Consolidated and Combined Financial Data. We define Adjusted Net Income as net income as adjusted to exclude unusual items and other adjustments as described under SummarySummary Historical Consolidated and Combined Financial Data. We caution investors that amounts presented in accordance with our definitions of EBITDA, Adjusted EBITDA and Adjusted Net Income may not be comparable to similar measures disclosed by other issuers, because not all issuers and analysts calculate EBITDA, Adjusted EBITDA or Adjusted Net Income in the same manner. We present EBITDA and Adjusted EBITDA because we consider them important supplemental measures of our performance and believe they are frequently used by securities analysts, investors and other interested parties in the evaluation of companies in our industry. In addition, our presentation of Adjusted EBITDA is consistent with the equivalent
43
measurements that are contained in the senior secured credit facilities and the indenture governing the notes in testing EVERTEC, LLCs compliance with covenants therein such as interest coverage and debt incurrence. We use Adjusted Net Income to measure our overall profitability because it better reflects our cash flow generation by capturing the actual cash taxes paid rather than our tax expense as calculated under GAAP and excludes the impact of the non-cash amortization and depreciation that was created as a result of the Merger. See SummarySummary Historical Consolidated and Combined Financial Data for a quantitative reconciliation of EBITDA, Adjusted EBITDA and Adjusted Net Income to the most directly comparable GAAP financial performance measure, which is net income. In addition, in evaluating EBITDA, Adjusted EBITDA and Adjusted Net Income, you should be aware that in the future we may incur expenses such as those excluded in calculating them. Further, our presentation of these measures should not be construed as an inference that our future operating results will not be affected by unusual or nonrecurring items.
Some of the limitations of EBITDA, Adjusted EBITDA and Adjusted Net Income are as follows:
|
they do not reflect cash outlays for capital expenditures or future contractual commitments; |
|
they do not reflect changes in, or cash requirements for, working capital; |
|
although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and EBITDA and Adjusted EBITDA do not reflect cash requirements for such replacements; |
|
in the case of EBITDA and Adjusted EBITDA, they do not reflect interest expense, or the cash requirements necessary to service interest, or principal payments, on indebtedness; |
|
in the case of EBITDA and Adjusted EBITDA, they do not reflect income tax expense or the cash necessary to pay income taxes; and |
|
other companies, including other companies in our industry, may not use EBITDA, Adjusted EBITDA and Adjusted Net Income or may calculate EBITDA, Adjusted EBITDA and Adjusted Net Income differently than as presented in this prospectus, limiting their usefulness as a comparative measure. |
EMERGING GROWTH COMPANY STATUS
We are an emerging growth company as defined in the recently-enacted Jumpstart Our Business Startups Act (the JOBS Act), and we are eligible to take advantage of certain exemptions from various reporting and disclosure requirements that are applicable to public companies that are not emerging growth companies. See Risk FactorsRisks Related to Our BusinessAs an emerging growth company under the JOBS Act, we are permitted to, and intend to, rely on exemptions from certain reporting and disclosure requirements, which may make our future public filings different than that of other public companies.
Section 107 of the JOBS Act also provides that an emerging growth company can take advantage of the extended transition period provided in Section 7(a)(2)(B) of the Securities Act of 1933, as amended (the Securities Act) for complying with new or revised accounting standards. In other words, an emerging growth company can delay the adoption of certain new accounting standards until those standards would otherwise apply to private companies. However, we are choosing to opt out of such extended transition period, and as a result, we will comply with new or revised accounting standards on the relevant dates on which adoption of such standards is required for non-emerging growth companies. Our decision to opt out of the extended transition period is irrevocable.
We will remain an emerging growth company until the earliest of: (i) the last day of the fiscal year during which we had total annual gross revenues of $1 billion or more, (ii) the last day of the fiscal year following the fifth anniversary of the date of the first sale of our common stock pursuant to an effective registration statement, (iii) the date on which we have, during the previous 3-year period, issued more than $1 billion in non-convertible debt, or (iv) the date on which we are deemed a large accelerated filer as defined under the federal securities laws.
44
Assuming an initial public offering price of $19.00 per share, the midpoint of the range set forth on the cover page of this prospectus, we estimate that we will receive net proceeds from this offering of approximately $117.4 million, after deducting underwriting discounts and other estimated expenses of $7.6 million payable by us. We will not receive any net proceeds from the sale by the selling stockholders of shares in this offering.
Each $1.00 increase (decrease) in the assumed initial public offering price of $19.00 per share would increase (decrease) the net proceeds to us from this offering by $6.2 million, assuming the number of shares offered by us, as set forth on the cover page of this prospectus, remains the same and after deducting the estimated underwriting discounts and estimated expenses payable by us. An increase (decrease) of 1,000,000 in the number of shares we are offering would increase (decrease) the net proceeds to us from this offering, after deducting the estimated underwriting discounts and estimated expenses payable by us, by approximately $18.0 million, assuming the initial public offering price per share remains the same.
We intend to use the net cash proceeds from this offering to redeem approximately $91.0 million principal amount of the outstanding notes pursuant to the equity claw redemption feature of the notes, and to pay the redemption premiums and accrued interest thereon, and pay a portion of the approximately $16.4 million fee required to terminate the consulting agreements with Apollo Management and with Popular.
The notes, which are co-issued by EVERTEC, LLC and EVERTEC Finance Corp., were issued on September 30, 2010 in the aggregate principal amount of $220.0 million and on May 7, 2012 in the aggregate principal amount of $40.0 million. The proceeds of the additional notes issued on May 7, 2012 were used to fund a portion of the $269.8 million special dividend paid on May 9, 2012 that is further described under Dividend Policy. All of the notes were issued under the indenture dated as of September 30, 2012 and mature on October 1, 2018. The notes bear interest at a rate of 11.0% per annum. As of December 31, 2012, the principal outstanding balance of the notes was $250.5 million. Under the terms of the indenture relating to the notes, we may use the cash proceeds from this offering to redeem up to $91.0 million principal amount of the notes at a redemption price equal to 111.0% of the principal amount thereof plus accrued and unpaid interest to the redemption date. The redemption of the notes will be in accordance with the terms of the indenture. On March 29, 2013, EVERTEC, LLC and EVERTEC Finance Corp. issued a redemption notice (which specified that the redemption date for the notes will be on April 29, 2013 so long as this offering is completed) and that the redemption of the notes using the net cash proceeds from this offering will occur following this offering. See Description of Certain IndebtednessNotes.
Popular, which is a selling stockholder in this offering and an affiliate of one of the underwriters, holds approximately $35.0 million principal amount of the notes, which will be repaid with the proceeds of this offering as described above. See Underwriting (Conflicts of Interest).
If we complete the debt refinancing as described in Description of Certain IndebtednessRefinancing of Senior Secured Credit Facilities and Notes, we intend to redeem the remaining principal amounts outstanding under the notes and repay the existing senior secured facilities with a portion of the proceeds from such refinancing. There can be no assurance that we will be able to enter into the new senior secured credit facilities and consummate the debt refinancing on the terms described in this prospectus or at all.
45
We currently intend to retain all future earnings, if any, for use in the operation of our business and to fund future growth. The decision whether to pay dividends will be made by our Board in light of conditions then existing, including factors such as our financial condition, earnings, available cash, business opportunities, legal requirements, restrictions in our debt agreements and other contracts, and other factors our Board deems relevant.
We are a holding company and have no direct operations. We will only be able to pay dividends from our available cash on hand and funds received from our subsidiaries, Holdings and EVERTEC, LLC, whose ability to make any payments to us will depend upon many factors, including their operating results and cash flows. In addition, the senior secured credit facilities and the indenture governing the notes limit EVERTEC, LLCs ability to pay distributions on its equity interests. See Managements Discussion and Analysis of Financial Condition and Results of OperationsFinancial Obligations and Description of Certain Indebtedness.
We paid a special dividend to our stockholders on May 9, 2012 in the aggregate amount of $269.8 million. This dividend was financed with net proceeds from a $170.0 million incremental term loan entered into by EVERTEC, LLC and an offering of $40.0 million of 11% senior notes due 2018, together with cash on hand. In addition, on December 18, 2012 we paid a special dividend to our stockholders and authorized an equitable adjustment to holders of vested options as discussed below in the aggregate amount of approximately $50.3 million. This dividend and equitable adjustment was financed primarily with cash on hand at EVERTEC, LLC. In the case of stockholders who held restricted shares at the time of such dividend, the per share dividend amount was paid or is payable in accordance with the terms and conditions of the applicable restricted stock award agreement. The equitable adjustment was effective on December 18, 2012 and was paid (in the case of options that had vested at such time) or is payable as such options vest (in the case of options that were outstanding at such time but will vest in the future) in the form of a one-time cash bonus to holders of such options for shares of our common stock in the amount of $0.69 per share. In the case of options that had vested as of December 18, 2012, the equitable adjustment was paid on December 21, 2012 and in the case of unvested options will be paid in the future as the options vest, subject to our ability at such time to comply with our debt agreements and applicable law. We have not otherwise paid any dividends on our capital stock since the Merger.
46
The following table sets forth our capitalization as of December 31, 2012:
(1) On an actual basis; and
(2) On a pro forma basis giving further effect to our sale of 6,578,948 shares of common stock in this offering at an assumed offering price of $19.00, which is the midpoint of the range listed on the cover page of this prospectus.
The following table does not take into account the potential refinancing of our outstanding indebtedness under the existing senior secured credit facilities and the redemption of any portion of the indebtedness under the notes that remains outstanding after application of the proceeds from this offering with the proceeds from the new senior secured credit facilities.
You should read this table in conjunction with Selected Historical Consolidated and Combined Financial Data, Managements Discussion and Analysis of Financial Condition and Results of Operations and our historical financial statements and the related notes appearing elsewhere in this prospectus, as well as the sections SummarySummary Historical Consolidated and Combined Financial Data and Use of Proceeds included in this prospectus.
December 31, 2012 | ||||||||
Actual | Pro Forma (1) | |||||||
(In thousands) | (unaudited) | |||||||
Cash |
$ | 25,634 | $ | 25,634 | ||||
|
|
|
|
|||||
Debt: |
||||||||
Senior secured credit facilities |
||||||||
Senior secured revolving credit facility (2) |
$ | 14,000 | $ | 14,000 | ||||
Senior secured term loan facility (3) |
495,023 | 495,023 | ||||||
11% senior notes (3) |
250,500 | 159,500 | ||||||
Other short-term borrowings |
12,995 | 12,995 | ||||||
|
|
|
|
|||||
Total debt, including current portion (4) |
772,518 | 681,518 | ||||||
|
|
|
|
|||||
Stockholders equity |
||||||||
Preferred stock |
| | ||||||
Class A common stock |
721 | 794 | ||||||
Class B common stock |
7 | | ||||||
Additional paid-in capital |
52,155 | 169,536 | ||||||
Accumulated earnings (5) |
70,414 | 50,511 | ||||||
Accumulated other comprehensive loss |
(842 | ) | (842 | ) | ||||
|
|
|
|
|||||
Total stockholders equity |
122,455 | 219,999 | ||||||
|
|
|
|
|||||
Total capitalization |
$ | 894,973 | $ | 901,517 | ||||
|
|
|
|
(1) | A $1.00 increase (decrease) in the assumed initial public offering price of $19.00 per share would increase (decrease) cash and total capitalization by $6.2 million, assuming the number of shares offered by us, as set forth on the cover page of this prospectus, remains the same and after deducting the estimated underwriting discounts and estimated expenses payable by us. |
(2) | We had borrowing availability of $35.3 million under the revolving credit facility (after giving effect to $14.0 million of outstanding short-term borrowings and $0.7 million of outstanding letters of credit). See Description of Certain IndebtednessSenior Secured Credit Facilities. |
(3) | Actual amount does not give effect to original issue discount or premium. The pro forma amount for the notes reflects the redemption of $91.0 million principal amount of notes with the proceeds from this offering. See Use of Proceeds. |
(4) | We currently intend to refinance our indebtedness under the existing senior secured credit facilities and the balance of the notes that are not being redeemed with the proceeds from this offering with the proposed $800.0 million new senior secured credit facilities. However, no assurance can be given that we will be able to consummate the debt refinancing on the terms described in this prospectus or at all. See Use of Proceeds and Description of Certain IndebtednessRefinancing of Senior Secured Credit Facilities and Notes. |
(5) | The pro forma amount reflects (i) $10.0 million of redemption premiums ($7 million, net of tax) on the notes to be redeemed with the proceeds from this offering as described in Use of Proceeds, (ii) $16.4 million of expense ($11.5 million, net of tax) to be recognized related to the termination fee payable under the consulting agreements with each of Apollo and Popular as described in Use of Proceeds, and (iii) $2.0 million loss on the extinguishment of debt ($1.4 million, net of tax), to be recorded in connection with the redemption of the notes to be redeemed with a portion of the proceeds of this offering. |
47
Dilution is the amount by which the offering price paid by the purchasers of the common stock to be sold in this offering exceeds the net tangible book value (deficit) per share of common stock after the offering. Net tangible book value per share is determined at any date by subtracting our total liabilities from the total book value of our tangible assets and dividing the difference by the number of shares of common stock deemed to be outstanding at that date. There will be shares of our common stock reserved for future awards under the Equity Incentive Plans as of the consummation of this offering.
Our net tangible book value (deficit) as of December 31, 2012 was $(653.0) million, or $(8.96) per share. After giving effect to the receipt of approximately $117.4 million of estimated net proceeds from our sale of 6,578,948 shares of common stock in this offering at an assumed offering price of $19.00 per share, which represents the midpoint of the range set forth on the front cover of this prospectus, the redemption of our outstanding notes and the payment of fees to terminate the consulting agreements, our as adjusted net tangible book value (deficit) as of December 31, 2012 would have been approximately $(555.5) million, or $(6.99) per share. This represents an immediate decrease in our net tangible book value (deficit) of $1.97 per share to our existing stockholders and an immediate dilution of $25.99 per share to new investors purchasing shares of common stock in the offering. The following table illustrates this substantial and immediate per share dilution to new investors:
Per Share | ||||
Assumed initial public offering price per share |
$ | 19.00 | ||
Net tangible book value (deficit) before the offering |
(8.96 | ) | ||
Increase per share attributable to investors in the offering |
1.97 | |||
As adjusted net tangible book value (deficit) after the offering |
(6.99 | ) | ||
Dilution per share to new investors |
$ | 25.99 |
A $1.00 increase (decrease) in the assumed initial public offering price of $19.00 per share would decrease (increase) our as adjusted net tangible book value (deficit) by $6.2 million, or $0.08 per share, and increase (decrease) the dilution per share to new investors in this offering by $0.92, assuming the number of shares offered by us, as set forth on the cover page of this prospectus, remains the same and after deducting the estimated underwriting discounts and estimated expenses payable by us.
The following table summarizes on an as adjusted basis as of December 31, 2012, giving effect to:
|
the total number of shares of common stock purchased from us; |
|
the total consideration paid to us, assuming an initial public offering price of $19.00 per share (before deducting the estimated underwriting discounts and offering expenses payable by us in connection with this offering); and |
|
the average price per share paid by our existing stockholders and by new investors purchasing shares in this offering: |
Shares Purchased | Total Consideration |
Average Price
Per Share |
||||||||||||||||||
Number |
Percent | Amount | Percent | |||||||||||||||||
Existing stockholders |
72,846,144 | 91.72 | % | 522,012 | 80.68 | % | $ | 7.17 | ||||||||||||
Investors in the offering |
6,578,948 | 8.28 | % | 125,000 | 19.32 | % | 19.00 | |||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
Total |
79,425,092 | 100 | % | 647,012 | 100 | % | $ | 8.15 | ||||||||||||
|
|
|
|
|
|
|
|
|
|
A $1.00 increase (decrease) in the assumed initial public offering price of $19.00 per share (the midpoint of the range set forth on the cover page of this prospectus) would increase (decrease) total consideration paid by new investors, total consideration paid by all stockholders and the average price per share by $6.6 million, $6.6 million and $0.08, respectively, assuming the number of shares offered by us, as set forth on the cover page of this prospectus, remains the same.
48
SELECTED HISTORICAL CONSOLIDATED AND COMBINED FINANCIAL DATA
The following table sets forth our selected historical consolidated and combined financial data as of the dates and for the periods indicated. The selected consolidated financial data as of and for the years ended December 31, 2012 and 2011 have been derived from the audited consolidated financial statements of EVERTEC, included elsewhere in this prospectus. The selected historical consolidated financial data as of December 31, 2010, and for the three months ended December 31, 2010 have been derived from the audited consolidated financial statements of EVERTEC (Successor), not included in this prospectus. The selected historical combined financial data as of December 31, 2009 and 2008, and for the nine months ended September 30, 2010 and the years ended December 31, 2009 and 2008 have been derived from the audited combined financial statements of EVERTEC Business Group (Predecessor), not included in this prospectus.
The results of operations for any period are not necessarily indicative of the results to be expected for any future period and the historical consolidated and combined financial data presented below and elsewhere in this prospectus does not necessarily reflect what our financial position, results of operations and cash flows would have been had we operated as a separate stand-alone entity during the Predecessor period. The selected historical consolidated and combined financial data set forth below should be read in conjunction with, and are qualified by reference to, Managements Discussion and Analysis of Financial Condition and Results of Operations and the consolidated financial statements and related notes thereto appearing elsewhere in this prospectus.
49
Successor | Predecessor | |||||||||||||||||||||||||
Year
ended
December 31, 2012 |
Year
ended
December 31, 2011 |
June 25, 2010
(inception) to December 31, 2010 |
Nine months
ended September 30, 2010 |
Years ended
December 31, |
||||||||||||||||||||||
2009 | 2008 | |||||||||||||||||||||||||
(Dollar amounts in thousands, except per
share data) |
||||||||||||||||||||||||||
Statements of Income Data: |
||||||||||||||||||||||||||
Merchant acquiring, net |
$ | 69,591 | $ | 61,997 | $ | 14,789 | $ | 39,761 | $ | 48,744 | $ | 47,782 | ||||||||||||||
Payment processing |
94,801 | 85,691 | 21,034 | 56,777 | 74,728 | 72,159 | ||||||||||||||||||||
Business solutions |
177,292 | 173,434 | 46,586 | 118,482 | 152,827 | 161,171 | ||||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||||
Total revenues |
341,684 | 321,122 | 82,409 | 215,020 | 276,299 | 281,112 | ||||||||||||||||||||
Cost of revenues, exclusive of depreciation and amortization shown below |
158,860 | 155,377 | 41,839 | 113,246 | 150,070 | 164,421 | ||||||||||||||||||||
Selling, general and administrative expenses |
31,686 | 33,339 | 8,392 | 27,000 | 25,639 | 27,643 | ||||||||||||||||||||
Depreciation and amortization |
71,492 | 69,891 | 17,722 | 19,425 | 24,500 | 30,389 | ||||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||||
Total operating costs and expenses |
262,038 | 258,607 | 67,953 | 159,671 | 200,209 | 222,453 | ||||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||||
Income from operations |
79,646 | 62,515 | 14,456 | 55,349 | 76,090 | 58,659 | ||||||||||||||||||||
Interest income |
320 | 797 | 118 | 360 | 1,048 | 1,283 | ||||||||||||||||||||
Interest expense |
(54,331 | ) | (50,957 | ) | (13,436 | ) | (70 | ) | (91 | ) | (170 | ) | ||||||||||||||
Earnings of equity method investments |
564 | 833 | | 2,270 | 3,508 | 4,229 | ||||||||||||||||||||
Other (expenses) income |
(8,491 | ) | (18,201 | ) | (36,164 | ) | 2,276 | 7,942 | 9,449 | |||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||||
Income (loss) before income taxes |
17,708 | (5,013 | ) | (35,026 | ) | 60,185 | 88,497 | 73,450 | ||||||||||||||||||
Income tax (benefit) expense |
(59,658 | ) | (29,227 | ) | (14,450 | ) | 23,017 | 30,659 | 23,914 | |||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||||
Net income (loss) from continuing operations |
77,366 | 24,214 | (20,576 | ) | 37,168 | 57,838 | 49,536 | |||||||||||||||||||
Net income from discontinued operations |
| | | 117 | 1,813 | 3,673 | ||||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||||
Net income (loss) |
$ | 77,366 | $ | 24,214 | $ | (20,576 | ) | $ | 37,285 | $ | 59,651 | $ | 53,209 | |||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||||
Net income (loss) per common share from continuing operations (1)(2) |
$ | 1.06 | $ | 0.33 | $ | (0.29 | ) | $ | 0.52 | $ | 0.81 | $ | 0.69 | |||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||||
Cash dividends declared per common share (2) |
$ | 4.39 | $ | | $ | | $ | | $ | | $ | | ||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||||
Balance Sheet Data (at period end): |
||||||||||||||||||||||||||
Cash |
$ | 25,634 | $ | 56,200 | $ | 55,199 | $ | | $ | 11,891 | $ | 24,734 | ||||||||||||||
Working capital (3) |
33,078 | 87,267 | 62,226 | | 82,272 | 94,220 | ||||||||||||||||||||
Total assets |
977,745 | 1,046,860 | 1,092,179 | | 243,445 | 260,906 | ||||||||||||||||||||
Total long-term liabilities |
758,395 | 615,713 | 673,736 | | 481 | 1,969 | ||||||||||||||||||||
Total debt |
763,756 | 523,833 | 562,173 | | 1,413 | 2,802 | ||||||||||||||||||||
Total net debt (4) |
738,122 | 467,633 | 506,974 | | | | ||||||||||||||||||||
Total equity |
122,455 | 366,176 | 339,613 | | 211,475 | 228,469 |
(1) | For each of the periods presented above, net income per common share from continuing operations represents basic and diluted earnings per common share from continuing operations, respectively, except for the years ended December 31, 2012 and 2011, in which the diluted earnings per common share from continuing operations amounted to $1.01 and $0.33, respectively. |
(2) | Adjusted to reflect the two for one stock split effective April 1, 2013. |
(3) | Working capital is defined as the excess of current assets over current liabilities. |
(4) | Total net debt is defined as total debt (including short-term borrowings) less cash. |
50
MANAGEMENTS DISCUSSION AND ANALYSIS OF
FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following Managements Discussion and Analysis of Financial Condition and Results of Operations (MD&A) covers: (i) the results of operations for the years ended December 31, 2012 and 2011; and (ii) the financial condition as of December 31, 2012 and 2011. See Note 1 of the Notes to Audited Consolidated Financial Statements for additional information about the Company and the basis of presentation of our financial statements. You should read the following discussion and analysis in conjunction with the financial statements and related notes appearing elsewhere herein. This MD&A contains forward-looking statements that involve risks and uncertainties. Our actual results may differ from those indicated in the forward-looking statements. See Cautionary Notice Regarding Forward-Looking Statements for a discussion of the risks, uncertainties and assumptions associated with these statements.
Overview
EVERTEC is the leading full-service transaction processing business in Latin America and the Caribbean. We are based in Puerto Rico and provide a broad range of merchant acquiring, payment processing and business process management services across 19 countries in the region. We process over 1.8 billion transactions annually, and manage the electronic payment network for over 4,100 automated teller machines (ATM) and over 104,000 point-of-sale (POS) payment terminals. According to the July 2012 Nilson Report, we are the largest merchant acquirer in the Caribbean and Central America and the sixth largest in Latin America based on total number of transactions. We own and operate the ATH network, one of the leading ATM and personal identification number (PIN) debit networks in Latin America. In addition, we provide a comprehensive suite of services for core bank processing, cash processing and technology outsourcing in the regions we serve. We serve a broad and diversified customer base of leading financial institutions, merchants, corporations and government agencies with mission critical technology solutions that are essential to their operations, enabling them to issue, process and accept transactions securely, and we believe that our business is well positioned to continue to expand across the fast growing Latin American region.
We are differentiated, in part, by our diversified business model, which enables us to provide our varied customer base with a broad range of transaction processing services from a single source across numerous channels and geographic markets. We believe this single source capability provides several competitive advantages which will enable us to continue to penetrate our existing customer base with new, complementary services, win new customers, develop new sales channels and enter new markets. We believe these competitive advantages include:
|
Our ability to package and provide a range of services across our customers business that often need to be sourced from different vendors; |
|
Our ability to serve customers with disparate operations in several geographies with a single integrated technology solution that enables them to manage their business as one enterprise; and |
|
Our ability to capture and analyze data across the transaction processing value chain to provide value-added services that are differentiated from those offered by pure play vendors that only have the technology, capabilities and products to serve one portion of the transaction processing value chain (such as only merchant acquiring or payment processing). |
Our broad suite of services span the entire transaction processing value chain and include a range of front-end customer facing solutions as well as back-end support services. These include: (i) merchant acquiring services, which enable POS and e-commerce merchants to accept and process electronic methods of payment such as debit, credit, prepaid and electronic benefits transfer (EBT) cards; (ii) payment processing services, which enable financial institutions and other issuers to manage, support and facilitate the processing for credit, debit, prepaid, ATM and EBT card programs; and (iii) business process management solutions, which provide mission critical technology solutions such as core bank processing, as well as information technology (IT)
51
outsourcing and cash management services to financial institutions, enterprises and governments. We provide these services through a highly scalable, end-to-end technology platform that we manage and operate in-house. Our end-to-end technology platform includes solutions that encompass the entire transaction processing value chain. This enables us to provide front-end processing services, such as the electronic capture and authorization of transactions at the point-of-sale, and back-end services, such as the clearing and settlement of transactions and account reconciliation for card issuers. Our platform provides us with the broad range of capabilities, flexibility and operating leverage that enable us to innovate and develop new services, differentiate ourselves in the marketplace and generate significant operating efficiencies to continue to maximize profitability.
We sell and distribute our services primarily through a proprietary direct sales force with strong customer relationships. We are also increasingly building a variety of indirect sales channels which enable us to leverage the distribution capabilities of partners in adjacent markets, including value-added resellers, joint ventures and merchant acquiring alliances. Given our breadth across the transaction processing value chain, our customer base is highly diversified by size, type and geographic footprint.
We benefit from an attractive business model, which is characterized by recurring revenue, significant operating margins and low capital expenditure requirements. Our revenue is recurring in nature because of the mission-critical and embedded nature of the services we provide, the high switching costs associated with these services and the multi-year contracts we negotiate with our customers. Our scalable business model creates significant operating efficiencies. In addition, our business model enables us to continue to grow our business organically without significant additional capital expenditures.
Separation from and Key Relationship with Popular
Prior to the Merger on September 30, 2010, EVERTEC, LLC was 100% owned by Popular, the largest financial institution in the Caribbean, and operated substantially as an independent entity within Popular. After the consummation of the Merger, Popular retained an approximately 49% indirect ownership interest in EVERTEC, LLC and is our largest customer. In connection with, and upon consummation of, the Merger, EVERTEC, LLC entered into a 15-year Master Services Agreement, as well as several other related agreements, with Popular. Under the terms of the Master Services Agreement, Popular agreed to continue to utilize our services on an ongoing exclusive basis, for the duration of the agreement, on commercial terms consistent with the terms of our historical relationship. Additionally, Popular granted us a right of first refusal on the development of certain new financial technology products and services for the duration of the Master Services Agreement.
Recent Developments
On April 17, 2012, EVERTEC, LLC was converted from a Puerto Rico corporation to a Puerto Rico limited liability company (the Conversion) for the purpose of improving the consolidated tax efficiency of EVERTEC, LLC and its subsidiaries by taking advantage of recent changes to the Puerto Rico Internal Revenue Code of 2011, as amended (the PR Code), that permit limited liability companies to be treated as partnerships that are pass-through entities for Puerto Rico tax purposes. Through this new structure, EVERTEC, LLC will benefit from at least $30.0 million of net operating losses (NOLs) and $6.3 million in certain other tax attributes for Puerto Rico income tax purposes that prior to the Conversion and change in tax law were available to Holdings but not to EVERTEC, LLC. We expect our strong cash flow characteristics to be enhanced through the utilization of these NOLs and tax attributes, which will reduce our cash tax liability in years we generate taxable income. Concurrent with the Conversion, EVERTEC Intermediate Holdings, LLC (formerly known as Carib Holdings, LLC and, prior to the Conversion, Carib Holdings, Inc., Holdings), which is EVERTEC, LLCs direct parent, was also converted from a Puerto Rico corporation to a Puerto Rico limited liability company and we were formed in order to act as the new parent company of Holdings.
52
In addition, in May 2012, among other things, EVERTEC, LLC (i) issued $40.0 million principal amount of additional 11% senior notes due 2018 (notes), (ii) incurred $170.0 million of secured incremental term loans and (iii) made a distribution of approximately $267.2 million to Holdings, which was ultimately paid as cash dividends to the stockholders of EVERTEC, Inc.
On October 19, 2012, our subsidiary EVERTEC, LLC was granted a tax exemption under the Economic Incentives Act for the Development of Puerto Rico, Act No. 73 of May 28, 2008 (Act 73). Under this grant, EVERTEC, LLC will benefit from a preferential income tax rate on industrial development income, as well as from tax exemptions with respect to its municipal and property tax obligations for certain activities derived from its data processing operations in Puerto Rico. The grant has a term of 15 years effective as of January 1, 2012 with respect to income tax obligations and January 1, 2013 with respect to municipal and property tax obligations.
The grant establishes a base taxable income amount with respect to EVERTEC, LLCs industrial development income, which amount will continue to be subject to the ordinary income tax rate under existing law. Applicable taxable income in excess of the established base taxable income amount will be subject to a preferential rate of 4%. The base taxable income amount will be ratably reduced to zero by the fourth taxable period at which point all of EVERTEC, LLCs applicable industrial development income will be taxed at the preferential rate of 4% for the remaining period of the grant. Our industrial development income consists primarily of our data processing activities in Puerto Rico, which represented approximately 74% of our taxable income for the year ended December 31, 2012. The grant also establishes a 90% exemption on certain real and personal property taxes and a 60% exemption on municipal taxes, in each case imposed on EVERTEC, LLC. In addition, distributions to stockholders by EVERTEC, Inc. of the industrial development income will not be subject to Puerto Rico tollgate taxes.
The grant contains customary commitments, conditions and representations that EVERTEC, LLC will be required to comply with in order to maintain the grant. The more significant commitments include: (i) maintaining at least 750 employees in EVERTEC, LLCs Puerto Rico data processing operations during 2012 and at least 700 employees for the remaining years of the grant; and (ii) investing at least $200 million in building, machinery, equipment or computer programs to be used in Puerto Rico during the effective term of the grant (to be made in $50 million increments over four year capital investment cycles). Failure to meet the requirements could result, among other things, in reductions in the benefits of the grant or revocation of the grant in its entirety, which could result in EVERTEC, LLC or EVERTEC, Inc. paying additional taxes or other payments relative to what such parties would be required to pay if the full benefits of the grant are available. In addition, the protection from Puerto Rican tollgate taxes on distributions to stockholders may be lost.
On December 18, 2012, EVERTEC, LLC paid a cash distribution of approximately $50.3 million to its parent company, Holdings, primarily using cash on hand, and Holdings in turn paid a distribution to EVERTEC, Inc. EVERTEC, Inc. used the proceeds of such distribution to pay a dividend to its stockholders and to pay an equitable adjustment to holders of vested options as discussed below in the aggregate amount of approximately $50.3 million. Effective December 18, 2012, our Board approved an equitable adjustment to stock options previously granted pursuant to the 2010 Plan payable in form of a one-time cash bonus to holders of vested options for shares of common stock in the amount of $0.69 per share, which in the case of vested options was paid on December 21, 2012 and in the case of unvested options will be paid in the future as the options vest, subject to certain conditions. The adjustment was made pursuant to the 2010 Plan, which requires EVERTEC, Inc. to make an equitable adjustment to outstanding options upon the occurrence of certain events, including the payment of dividend.
For additional information regarding these recent events, see Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerReorganization, Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerTax Payment Agreement and Dividend Policy.
53
Factors and Trends Impacting the Results of Our Operations
The ongoing migration from cash and paper methods of payment to electronic payments continues to benefit the transaction processing industry globally. The increased penetration of electronic payments has been a driver for many merchants to offer acceptance of such methods in order to increase customer traffic and drive sales. We believe that the penetration of electronic payments in the markets where we principally operate is significantly lower relative to the U.S. market and that this ongoing shift will continue to generate substantial growth opportunities for our business. For example, currently the adoption of banking products, including electronic payments, in the Latin American and Caribbean region is lower relative to the mature U.S. and European markets. We believe that the unbanked and underbanked population in our markets will continue to shrink, and therefore drive incremental penetration and growth of electronic payments in Puerto Rico and other Latin American regions.
In addition, our revenue is also impacted by the trend in outsourcing of in-house technology systems and processes. The medium and small size institutions in the Latin American markets in which we operate currently face challenges in updating and renewing their IT legacy computer systems, which we believe will continue the trend to outsource in-house technology systems and processes. We believe that our technology and business outsourcing solutions cater to the evolving needs of the financial institution customer base we target, by providing integrated, open, flexible, customer-centric and efficient IT products and services.
We also expect our results of operations to be impacted by regulatory changes which occur as the payments industry has come under increased scrutiny from lawmakers and regulators. The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (the Dodd-Frank Act) signed into law in July 2010 is an example of such scrutiny and of changes in laws and regulations that could impact our operating results and financial condition.
In addition, our financial condition and results of operations are, in part, dependent on the economic and general conditions of the geographies in which we operate.
Recent Accounting Pronouncements
For a description of recent accounting standards, see Note 2 of the Notes to Audited Consolidated Financial Statements appearing elsewhere in this prospectus.
Non-GAAP Financial Measures
EBITDA, Adjusted EBITDA and Adjusted Net Income, as presented in this prospectus, are supplemental measures of our performance that are not required by, or presented in accordance with, accounting principles generally accepted in the United States of America (GAAP). They are not measurements of our financial performance under GAAP and should not be considered as alternatives to total revenues, net income or any other performance measures derived in accordance with GAAP or as alternatives to cash flows from operating activities or as measures of our liquidity.
For more information regarding EBITDA, Adjusted EBITDA and Adjusted Net Income, including a quantitative reconciliation of EBITDA, Adjusted EBITDA and Adjusted Net Income to the most directly comparable GAAP financial performance measure, which is net income, see Net Income Reconciliation to EBITDA, Adjusted EBITDA and Adjusted Net Income and Covenant Compliance below.
Overview of Results of Operations
The following briefly describes the components of revenues and expenses as presented in the Consolidated Statements of Income and Comprehensive Income. Descriptions of the revenue recognition policies are detailed in Note 1 of the Notes to Audited Consolidated Financial Statements appearing elsewhere in this prospectus.
54
Merchant acquiring, net . Merchant acquiring revenues consist of revenues from services that allow merchants to accept electronic methods of payment. Our standard merchant contract has an initial term of one or three years, with automatic one-year renewal periods. In the merchant acquiring segment, revenues include a discount fee and membership fees charged to merchants, debit network fees and rental income from POS devices and other equipment, net of credit card interchange and assessment fees charged by credit cards associations (such as VISA or MasterCard) or payment networks. The discount fee is generally a percentage of the sales amount of a credit or debit card transaction value. We also charge merchants for other services that are unrelated to the number of transactions or the transaction value.
Our Merchant Acquiring business generated $69.6 million, or 20.4%, of total revenues and $33.8 million, or 26.6%, of total segment income from operations for the year ended December 31, 2012.
Payment processing . Payment processing revenues are comprised of revenues related to providing access to the ATH network and other card networks to financial institutions, including related services such as authorization, processing, management and recording of ATM and POS transactions, and ATM management and monitoring. Payment processing revenues also include revenues from card processing services (such as credit and debit card processing, authorization and settlement and fraud monitoring and control to debit or credit issuers), payment processing services (such as payment and billing products for merchants, businesses and financial institutions) and EBT (which principally consist of services to the Puerto Rico government for the delivery of government benefits to participants).
We generally enter into one to five year contracts with our private payment processing clients and one year contracts with our government payment processing clients. For ATH network and processing services, revenues are primarily driven by the number of transactions processed. Revenues are derived primarily from network fees, transaction switching and processing fees, and the selling and leasing of POS devices. For card issuer processing, revenues are primarily dependent upon the number of cardholder accounts on file, transactions and authorizations processed, the number of cards embossed and other processing services. For EBT services, revenues are primarily derived from the number of beneficiaries on file.
Our Payment Processing business accounted for $94.8 million, or 27.7%, of total revenues and $53.7 million, or 42.1%, of total segment income from operations for the year ended December 31, 2012.
Business solutions . Business solutions revenues consist of revenues from a full suite of business process management solutions including specifically core bank processing, network hosting and management, IT consulting services, business process outsourcing, item and cash processing, and fulfillment. We generally enter into one to five year contracts with our private business solutions clients and one year contracts with our government business solutions clients.
In addition, we are a reseller of hardware and software products and these resale transactions are generally one-time transactions. Revenues from sales of hardware or software products are recognized once the following four criteria are met: (i) evidence of an agreement exists, (ii) delivery and acceptance has occurred or services have been rendered, (iii) the selling price is fixed or determinable, and (iv) collection of the selling price is reasonably assured.
Our Business Solutions business accounted for $177.3 million, or 51.9%, of total revenues and $39.8 million, or 31.3%, of total segment income from operations for the year ended December 31, 2012.
Cost of revenues . This caption includes the costs directly associated with providing services to customers as well as product and software sales, including software licensing and maintenance costs, telecommunications costs, personnel and infrastructure costs to develop and maintain applications, operate computer networks and provide associated customer support, and other operating expenses.
55
Selling, general and administrative . This caption primarily consists of salaries, wages and related expenses paid to sales personnel, administrative employees and management, advertising and promotional costs, audit and legal fees, and other selling expenses.
Depreciation and amortization . This caption consists of our depreciation and amortization expense. Following the completion of the Merger, our depreciation and amortization expense increased as a result of the purchase price allocation adjustments to reflect the fair market value and revised useful life assigned to property and equipment and intangible assets in connection with the Merger.
Results of Operations
The following tables set forth certain consolidated financial information for the years ended December 31, 2012 and 2011. The following tables and discussion should be read in conjunction with the information contained in our Audited Consolidated Financial Statements and the notes thereto appearing elsewhere in this prospectus.
Comparison of the years ended December 31, 2012 and 2011
The following tables present the components of our audited consolidated statements of income and comprehensive income by business segment and the change in those amounts for the years ended December 31, 2012 and 2011.
Revenues
Years ended
December 31, |
||||||||||||||||
(Dollar amounts in thousands) | 2012 | 2011 | Variance | |||||||||||||
Merchant acquiring, net |
$ | 69,591 | $ | 61,997 | $ | 7,594 | 12 | % | ||||||||
Payment processing |
94,801 | 85,691 | 9,110 | 11 | % | |||||||||||
Business solutions |
177,292 | 173,434 | 3,858 | 2 | % | |||||||||||
|
|
|
|
|
|
|
|
|||||||||
Total revenues |
$ | 341,684 | $ | 321,122 | $ | 20,562 | 6 | % | ||||||||
|
|
|
|
|
|
|
|
Total revenues for the year ended December 31, 2012 were $341.7 million, representing an increase of $20.6 million or 6% as compared to the corresponding 2011 period.
Merchant acquiring revenues for the year ended December 31, 2012 were $69.6 million, representing an increase of $7.6 million or 12% as compared to the corresponding 2011 period. The increase in merchant acquiring revenues during 2012 was primarily attributable to a $5.0 million increase in transaction volumes in our core business.
Payment processing revenues for the year ended December 31, 2012 were $94.8 million, representing an increase of $9.1 million or 11% as compared to the corresponding 2011 period. The increase in payment processing revenues during 2012 was primarily attributable to an increase in accounts on file and volume of ATH network and processing transactions of $5.3 million and $3.8 million, respectively.
Business solutions revenues for the year ended December 31, 2012 were $177.3 million, representing an increase of $3.9 million or 2% as compared to the corresponding 2011 period. The increase in business solutions revenues during 2012 was primarily due to higher demand for network and core banking services of $9.0 million, partially offset by lower demand for IT consulting and item processing services of $5.0 million.
56
Operating costs and expenses
Years ended
December 31, |
||||||||||||||||
(Dollar amounts in thousands) | 2012 | 2011 | Variance | |||||||||||||
Cost of revenues, exclusive of depreciation and amortization shown below |
$ | 158,860 | $ | 155,377 | $ | 3,483 | 2 | % | ||||||||
Selling, general and administrative expenses |
31,686 | 33,339 | (1,653 | ) | -5 | % | ||||||||||
Depreciation and amortization |
71,492 | 69,891 | 1,601 | 2 | % | |||||||||||
|
|
|
|
|
|
|
|
|||||||||
Total operating costs and expenses |
$ | 262,038 | $ | 258,607 | $ | 3,431 | 1 | % | ||||||||
|
|
|
|
|
|
|
|
Total operating costs and expenses for the year ended December 31, 2012 were $262.0 million, representing an increase of $3.4 million or 1% as compared to the corresponding 2011 period.
Cost of revenues for the year ended December 31, 2012 were $158.9 million, representing an increase of $3.5 million or 2% as compared to the corresponding 2011 period. The increase in cost of revenues during 2012 was primarily attributable to a $2.2 million non-cash asset write-off, $0.9 million increase in equipment expenses and $0.8 million increase in professional expenses, partially offset by a $2.3 million decrease in personnel expenses as a result of cost control initiatives. Gross margin percentage for the year ended December 31, 2012 improved to 53.5% from 51.6% in 2011. The improvement in gross margin was principally driven by our highly scalable technology platform which allows us to support incremental volumes with low incremental costs.
Selling, general and administrative expenses for the year ended December 31, 2012 were $31.7 million, representing a decrease of $1.7 million or 5% as compared to the corresponding 2011 period. The decrease in selling, general and administrative expenses in 2012 was primarily attributable to a reduction in personnel costs of $1.4 million as a result of cost control initiatives.
Depreciation and amortization expense for the year ended December 31, 2012 was $71.5 million, representing an increase of $1.6 million or 2% as compared to the corresponding 2011 period. The increase in depreciation and amortization expense in 2012 was primarily a result of an increase in capital expenditures associated with certain new projects.
Income from operations
The following table presents income from operations by reportable segments.
Years ended
December 31, |
||||||||||||||||
(Dollar amounts in thousands) | 2012 | 2011 | Variance | |||||||||||||
Segment income from operations |
||||||||||||||||
Merchant acquiring |
$ | 33,836 | $ | 30,258 | $ | 3,578 | 12 | % | ||||||||
Payment processing |
53,682 | 45,031 | 8,651 | 19 | % | |||||||||||
Business solutions |
39,845 | 36,690 | 3,155 | 9 | % | |||||||||||
|
|
|
|
|
|
|
|
|||||||||
Total segment income from operations |
127,363 | 111,979 | 15,384 | 14 | % | |||||||||||
Merger related depreciation and amortization and other unallocated expenses (1) |
(47,717 | ) | (49,464 | ) | 1,747 | -4 | % | |||||||||
|
|
|
|
|
|
|
|
|||||||||
Income from operations |
$ | 79,646 | $ | 62,515 | $ | 17,131 | 27 | % | ||||||||
|
|
|
|
|
|
|
|
(1) | Represents certain incremental depreciation and amortization expenses generated as a result of the Merger, non-recurring compensation and benefits expenses, and professional fees. |
Income from operations for the year ended December 31, 2012 was $79.6 million, representing an increase of $17.1 million or 27% as compared to the corresponding 2011 period. The increase in income from operations
57
in 2012 was driven by the aforementioned factors impacting our revenues and operating costs and expenses. For a reconciliation of the income from operations to net income see Note 21 of the Notes to Audited Consolidated Financial Statements.
Non-operating (expenses) income
Years ended
December 31, |
||||||||||||||||
(Dollar amounts in thousands) | 2012 | 2011 | Variance | |||||||||||||
Non-operating (expenses) income |
||||||||||||||||
Interest income |
$ | 320 | $ | 797 | $ | (477 | ) | -60 | % | |||||||
Interest expense |
(54,331 | ) | (50,957 | ) | (3,374 | ) | -7 | % | ||||||||
Earnings of equity method investment |
564 | 833 | (269 | ) | -32 | % | ||||||||||
Other expenses |
(8,491 | ) | (18,201 | ) | 9,710 | 53 | % | |||||||||
|
|
|
|
|
|
|
|
|||||||||
Total non-operating (expenses) income |
$ | (61,938 | ) | $ | (67,528 | ) | $ | 5,590 | 8 | % | ||||||
|
|
|
|
|
|
|
|
Total non-operating expenses for the year ended December 31, 2012 were $61.9 million, representing a decrease of $5.6 million or 8% as compared to the 2011 period. The decrease in non-operating expenses in 2012 was primarily driven by lower other expenses of $9.7 million, partially offset by an increase in interest expense of $3.4 million from the issuance of additional debt in May 2012.
Other expenses during 2012 were primarily comprised of debt issuance costs of $8.8 million and $2.2 million related to personnel separation, partially offset by an unrealized gain of $0.9 million related to the fair value adjustment of certain assets and a $1.3 million foreign currency translation gain. For the corresponding 2011 period, other expenses were primarily driven by a $14.5 million charge related to the voluntary retirement program, debt issuance costs of $2.2 million and $1.2 million from the settlement of a derivative related to our acquisition of an equity interest in CONTADO from Popular.
Income tax benefit
Income tax benefit for the year ended December 31, 2012 was $59.7 million as compared to $29.2 million for the corresponding 2011 period. The income tax benefit in 2012 was primarily attributable to a $66.4 million reduction of our deferred tax liability. The deferred tax liability was originally recognized using enacted tax rates expected to apply to taxable income in the years in which those temporary differences were expected to be recovered or settled. In the fourth quarter of 2012, we received a tax grant from the Government of Puerto Rico that reduced our marginal corporate income tax rate from 30% to 4% on industrial development income. Industrial development income represented approximately 74% of our taxable income for the year ended December 31, 2012. The effect on deferred tax liabilities of a change in tax rates is recognized in the consolidated statements of income in the period that includes the enactment date.
The income tax benefit in 2011 was primarily attributable to a $27.6 million reduction in the Companys deferred tax liability following the enactment of certain tax reforms in Puerto Rico on January 31, 2011 which reduced the marginal corporate income tax rate from 39% to 30%.
See Note 17 of the Notes to Audited Consolidated Financial Statements included elsewhere in this prospectus for additional information regarding income taxes.
Net Income
Net income for the year ended December 31, 2012 was $77.4 million as compared to $24.2 million for the corresponding 2011 period. Net income for the 2012 period was favorably impacted by the aforementioned $66.4 million income tax benefit and by income before income taxes of $17.7 million. Net income for the 2011 period was also driven by a $29.2 million income tax benefit on extinguishing a portion of our deferred tax liability, partially offset by a $5.0 million loss before income taxes.
58
Liquidity and Capital Resources
Liquidity
Our principal source of liquidity is cash generated from operations, while our primary liquidity requirements are the funding of capital expenditures and working capital needs. We also have a $50 million revolving credit facility of which $35.3 million was available as of December 31, 2012, after giving effect to $14.0 million of short-term borrowings outstanding and a $0.7 million letter of credit on behalf of EVERTEC Costa Rica, S.A. as of December 31, 2012. In addition, our international operations have credit facilities available of approximately $3.9 million in aggregate.
At December 31, 2012, we had cash of $25.6 million of which $21.4 million is in possession of our subsidiaries located outside of Puerto Rico for purposes of (i) funding the respective subsidiarys current business operations and (ii) funding potential future investment outside of Puerto Rico. Over the long-term, it is the Companys intention to reinvest these funds outside Puerto Rico and based on its forecast, the Companys current liquidity requirements would not require the repatriation of these funds for purposes of funding the Companys Puerto Rico operations over a long-term period or debt service obligations. However, if in the future the Company determines that there is no longer a need to maintain such cash within its foreign subsidiaries, it may elect to distribute such cash to the Company in Puerto Rico. Distributions from the Companys foreign subsidiaries to Puerto Rico may be subject to tax withholdings and other tax consequences.
Our primary use of cash is for operating expenses, working capital requirements, capital expenditures and debt service obligations as they become due. Also, we may pay dividends to our stockholders if approved by our Board at its sole discretion and in compliance with EVERTEC, LLCs debt covenants. On May 9, 2012, we paid a cash dividend of $269.8 million to our stockholders and on December 18, 2012, we paid a cash dividend to our stockholders and made an equitable adjustment to holders of vested options in an aggregate amount of approximately $50.3 million. For additional information, see Note 13 of the Notes to Audited Consolidated Financial Statements.
Under the senior secured credit facilities, EVERTEC, LLC is required to make prepayments from a portion of excess cash flows as a result of increases in the senior secured leverage ratio. As of December 31, 2012, the senior secured leverage ratio was 2.93. Accordingly, within five business days after the filing of EVERTEC, LLCs audited financial statements for the year ended December 31, 2012, it will be required to make a prepayment of $6.1 million. For additional information, see Senior Secured Credit Facilities below.
Based on our current level of operations, we believe our cash flows from operations and available senior secured revolving credit facility will be adequate to meet our liquidity needs for the next twelve months. However, our ability to fund future operating expenses and capital expenditures and our ability to make scheduled payments of interest, to pay principal on or refinance our indebtedness and to satisfy any other of our present or future debt obligations will depend on our future operating performance, which will be affected by general economic, financial and other factors beyond our control.
Comparison of the years ended December 31, 2012 and 2011
The following table presents our cash flows from operations for the years ended December 31, 2012 and 2011.
Years ended December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Cash provided by operating activities |
$ | 82,664 | $ | 69,371 | ||||
Cash used in investing activities |
(27,042 | ) | (31,747 | ) | ||||
Cash used in financing activities |
(86,188 | ) | (36,623 | ) | ||||
|
|
|
|
|||||
(Decrease) increase in cash |
$ | (30,566 | ) | $ | 1,001 | |||
|
|
|
|
Net cash provided by operating activities for the year ended December 31, 2012 was $82.7 million as compared to $69.4 million for the year ended December 31, 2011. The increase of $13.3 million was primarily
59
due to an increase in cash earnings from operations of $19.8 million partially offset by a net change in assets and liabilities of $6.5 million. Accounts receivable as of December 31, 2012 were $78.6 million, representing an increase of approximately $17.7 million as compared to the prior year period. The increase was primarily attributable to the timing of billings and collections at year end and does not represent a change in our collections policies, average collection periods or credit worthiness of our clients.
Net cash used in investing activities for the year ended December 31, 2012 was $27.0 million as compared to $31.7 million for the year ended December 31, 2011. The decrease of $4.7 million was primarily due to our acquisition of an equity interest in CONTADO for $9.2 million in 2011 partially offset by a $4.1 million increase in the acquisition of property, equipment and intangibles in 2012.
Net cash used in financing activities for the year ended December 31, 2012 was $86.2 million as compared to $36.6 million for the year ended December 31, 2011. During the year ended December 31, 2012 we paid $320.0 million in dividends, which was partially funded and offset by $235.7 million in proceeds from the issuance of long-term debt and short-term borrowings. During the year ended December 31, 2011 cash used in financing activities was primarily attributable to a $38.6 million voluntary repayment and purchase of our long-term debt.
In connection with this offering, we intend to enter into new $800.0 million senior secured credit facilities to refinance all of the outstanding indebtedness under the existing senior secured credit facilities and to redeem any portion of the indebtedness under the notes that remains outstanding after the application of the net proceeds from this offering as described under Use of Proceeds. For a description of the anticipated terms of the new senior secured credit facilities, see Description of Certain IndebtednessRefinancing of Senior Secured Credit Facilities and Notes. There is no assurance that we will be able to consummate the new senior secured credit facilities on the terms described in this prospectus or at all.
Capital Resources
Our principal capital expenditures are for hardware and computer software (purchased and internally developed) and additions to property and equipment. We invested approximately $27.5 million and $23.4 million for the years ended December 31, 2012 and 2011, respectively. Capital expenditures are expected to be funded by cash flows from operations and, if necessary, borrowings under the revolving credit facility.
Financial Obligations
Senior Secured Credit Facilities
In connection with the Merger, on September 30, 2010 EVERTEC, LLC entered into senior secured credit facilities consisting of (1) a $355.0 million six-year term loan facility and (2) a $50.0 million five-year revolving credit facility. The term loan facility was subject to quarterly amortization payments totaling 1% per annum of the original principal amount of the facility, with the balance payable on the final maturity date. As a result of a voluntary repayment made on May 4, 2011, EVERTEC, LLC has no scheduled quarterly amortization payment obligation until the final lump-sum payment at the maturity date. However, the senior secured credit agreement contains certain provisions that may require prepayments as a result of increases in the senior secured leverage ratio. If the senior secured leverage ratio at year end is equal to or greater than 2.50, a 50% prepayment of the excess cash flow generated must be made. If the senior secured leverage ratio is less than or equal to 2.50 and greater than 2.00, a 25% prepayment of the excess cash flow is required. If the senior secured leverage ratio is less than or equal to 2.00 no prepayments are necessary. At December 31, 2012, the senior secured leverage ratio was 2.93. As a result of this ratio being higher than 2.50, EVERTEC, LLC is required to make a prepayment within five business days after the filing of EVERTEC, LLCs audited financial statements for the year ended December 31, 2012 of approximately $6.1 million.
The senior secured credit facilities allow EVERTEC, LLC to obtain, on an uncommitted basis at the sole discretion of participating lenders, an incremental amount of term loan and/or revolving credit facility commitments not to exceed the maximum principal amount of debt that would not cause EVERTEC, LLCs senior secured leverage ratio to exceed 3.25 to 1.00.
60
The senior secured revolving credit facility is available for general corporate purposes and includes borrowing capacity available for letters of credit and for short-term borrowings referred to as swing line borrowings. All obligations under the senior secured credit facilities are unconditionally guaranteed by Holdings and, subject to certain exceptions, each of EVERTEC, LLCs existing and future wholly-owned subsidiaries. All obligations under the senior secured credit facilities, and the guarantees of those obligations, are secured by substantially all of EVERTEC, LLCs assets and the assets of the guarantors, subject to certain exceptions. Borrowings under the senior secured term loan facility and the revolving credit facility bear interest, at our option, at a rate equal to a margin over either (a) a base rate as defined in the credit agreement or (b) a LIBOR rate.
On March 3, 2011, these senior secured credit facilities were amended to, among other things, reduce the interest rate margins payable on the term loan and revolving loan borrowings, decrease the applicable LIBOR and alternate base rate floors, and increase the amount available for future borrowings under the uncommitted incremental facility. The amendment also modified certain restrictive covenants to provide us generally with additional flexibility. The amendment did not modify the term or the size of the existing credit facilities.
On April 7, 2011, EVERTEC, LLC repaid $1.7 million of borrowings under the term loan using the cash received from Popular in connection with the acquisition of CONTADO as required under the terms of the senior secured credit facilities. In addition, on May 4, 2011, EVERTEC, LLC made a voluntary prepayment of $24.7 million on the term loan. There was no penalty associated with these prepayments.
On May 9, 2012, EVERTEC, LLC entered into an amendment to the agreement governing the senior secured credit facilities to allow, among other things, a restricted dividend payment in an amount not to exceed $270.0 million and certain adjustments to the financial covenant therein. In addition, we borrowed an additional $170.0 million under a secured incremental term loan. As of December 31, 2012, the principal outstanding balance under the senior secured term loan and revolving credit facility amounted to $495.0 million and $14.0 million, respectively.
Senior Notes
In connection with the Merger on September 30, 2010, EVERTEC, LLC issued $220.0 million of unsecured 11% senior notes due 2018.
On May 7, 2012, EVERTEC, LLC and EVERTEC Finance Corp., as co-issuers, issued $40.0 million aggregate principal amount of 11% senior notes due 2018. These notes constituted Additional Notes under the indenture pursuant to which the notes were originally issued on September 30, 2010. In addition, we obtained a consent from the holders of the notes as of the record date of April 27, 2012 to amend the limitation on restricted payments covenant in the indenture in order to allow additional dividend or distribution payments by EVERTEC, LLC in an aggregate amount not to exceed $270.0 million.
EVERTEC, LLCs existing wholly-owned subsidiaries that guarantee its obligations under the senior secured credit facilities also guarantee the notes. The notes bear interest at a fixed rate of 11.0% per annum and mature on October 1, 2018. The notes are not subject to any mandatory or sinking fund payments. However, under certain circumstances related to change of control or asset sales (each as defined in the indenture governing the notes), EVERTEC, LLC may be required to offer to purchase notes. As of December 31, 2012, the principal outstanding balance of the notes was $250.5 million.
In connection with this offering, we intend to enter into $800.0 million senior secured credit facilities to refinance all of our outstanding indebtedness under the existing senior secured credit facilities and to redeem any outstanding indebtedness under the notes that remains outstanding after the application of the net proceeds from this offering. For a description of the terms of the debt refinancing, see Description of Certain IndebtednessRefinancing of Senior Secured Credit Facilities and Notes. We intend to use a portion of the net proceeds from this offering to repay approximately $91.0 million principal amount of the notes. If we are able to consummate the debt refinancing as described in this prospectus, we intend to redeem the remaining principal amount outstanding under the notes and to repay all amounts outstanding under the existing senior secured credit facilities with a portion of
61
the net cash proceeds from such debt refinancing, and any amounts remaining under the new senior secured credit facilities following consummation of such debt refinancing will be available for working capital and for general corporate purposes. There can be no assurance that we will be able to consummate the debt refinancing on the terms described in this prospectus or at all.
Other Short-Term Borrowings
In December 2012, we entered into a financing agreement in the ordinary course of business, to purchase certain software and related services in the amount of $13.0 million to be repaid in three payments over a term of 10 months.
Covenant Compliance
The senior secured credit facilities and the indenture governing the notes contain various restrictive covenants. The senior secured credit facilities require EVERTEC, LLC to maintain on a quarterly basis a specified maximum senior secured leverage ratio. The senior secured leverage ratio as defined in its credit facility (total first lien senior secured debt minus available cash, up to a maximum of $50.0 million, as defined, to Adjusted EBITDA) must be less than 3.85 to 1.0 at December 31, 2012. In addition, the senior secured credit facilities, among other things, restrict EVERTEC, LLCs ability to incur indebtedness or liens, make investments, declare or pay any dividends to our parent and prepay indebtedness that is junior to such debt. The indenture, among other things: (a) limits EVERTEC, LLCs ability and the ability of its subsidiaries to incur additional indebtedness, issue certain preferred shares, incur liens, pay dividends or make certain other restricted payments and enter into certain transactions with affiliates; (b) limits EVERTEC, LLCs ability to enter into agreements that would restrict the ability of its subsidiaries to pay dividends or make certain payments to its parent company; and (c) places restrictions on EVERTEC, LLCs ability and the ability of its subsidiaries to merge or consolidate with any other person or sell, assign, transfer, convey or otherwise dispose of all or substantially all of our assets. However, all of the covenants in these agreements are subject to significant exceptions. As of December 31, 2012, the senior secured leverage ratio was 2.93 to 1.0.
EVERTEC, LLC has the ability to incur additional debt, subject to limitations imposed by the senior secured credit facilities and the indenture governing the notes. Under the indenture, in addition to specified permitted indebtedness, we will be able to incur additional indebtedness as long as on a pro forma basis our fixed charge coverage ratio (the ratio of Adjusted EBITDA to fixed charges, as defined) is at least 2.0 to 1.0. In this prospectus, we refer to the term Adjusted EBITDA to mean EBITDA as so defined and calculated for purposes of determining compliance with the senior secured leverage ratio based on the financial information for the last twelve months at the end of each quarter.
Net Income Reconciliation to EBITDA, Adjusted EBITDA and Adjusted Net Income
We define EBITDA as earnings before interest, taxes, depreciation and amortization. We define Adjusted EBITDA as EBITDA as further adjusted to exclude unusual items and other adjustments described below. We define Adjusted Net Income as net income as adjusted to exclude unusual items and other adjustments described below.
We present EBITDA and Adjusted EBITDA because we consider them important supplemental measures of our performance and believe they are frequently used by securities analysts, investors and other interested parties in the evaluation of companies in our industry. In addition, our presentation of Adjusted EBITDA is consistent with the equivalent measurements that are contained in the senior secured credit facilities and the indenture governing the notes in testing EVERTEC, LLCs compliance with covenants therein such as the senior secured leverage ratio and the fixed charge coverage ratio. We use Adjusted Net Income to measure our overall profitability because it better reflects our cash flow generation by capturing the actual cash taxes paid rather than our tax expense as calculated under GAAP and excludes the impact of the non-cash amortization and depreciation that was created as a result of the Merger. In addition, in evaluating EBITDA, Adjusted EBITDA and Adjusted Net Income, you should be aware that in the future we may incur expenses such as those excluded
62
in calculating them. Further, our presentation of these measures should not be construed as an inference that our future operating results will not be affected by unusual or nonrecurring items.
Some of the limitations of EBITDA, Adjusted EBITDA and Adjusted Net Income are as follows:
|
they do not reflect cash outlays for capital expenditures or future contractual commitments; |
|
they do not reflect changes in, or cash requirements for, working capital; |
|
although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and EBITDA and Adjusted EBITDA do not reflect cash requirements for such replacements; |
|
in the case of EBITDA and Adjusted EBITDA, they do not reflect interest expense, or the cash requirements necessary to service interest, or principal payments, on indebtedness; |
|
in the case of EBITDA and Adjusted EBITDA, they do not reflect income tax expense or the cash necessary to pay income taxes; and |
|
other companies, including other companies in our industry, may not use EBITDA, Adjusted EBITDA and Adjusted Net Income or may calculate EBITDA, Adjusted EBITDA and Adjusted Net Income differently than as presented in this prospectus, limiting their usefulness as a comparative measure. |
EBITDA, Adjusted EBITDA and Adjusted Net Income are not measurements of liquidity or financial performance under GAAP. You should not consider EBITDA, Adjusted EBITDA and Adjusted Net Income as alternatives to cash flows from operating activities or any other performance measures determined in accordance with GAAP, as an indicator of cash flows, as a measure of liquidity or as an alternative to operating or net income determined in accordance with GAAP.
A reconciliation of net income to EBITDA, Adjusted EBITDA and Adjusted Net Income is provided below.
(Dollar amounts in thousands) |
Year ended
December 31, 2012 |
|||
Net income |
$ | 77,366 | ||
Income tax benefit |
(59,658 | ) | ||
Interest expense, net |
54,011 | |||
Depreciation and amortization |
71,492 | |||
|
|
|||
EBITDA |
143,211 | |||
Software maintenance reimbursement and other costs (a) |
2,429 | |||
Equity income (b) |
1,057 | |||
Compensation and benefits (c) |
3,795 | |||
Pro forma cost reduction adjustments (d) |
2,150 | |||
Transaction, refinancing and other non-recurring fees (e) |
15,246 | |||
Management fees (f) |
2,982 | |||
Purchase accounting (g) |
(1,284 | ) | ||
|
|
|||
Adjusted EBITDA |
169,586 | |||
Pro forma EBITDA adjustments (h) |
(2,150 | ) | ||
Operating depreciation and amortization (i) |
(31,287 | ) | ||
Cash interest expense (j) |
(48,921 | ) | ||
Cash income taxes (k) |
(2,785 | ) | ||
|
|
|||
Adjusted Net Income |
$ | 84,443 | ||
|
|
(a) | Primarily represents reimbursements received for certain software maintenance expenses as part of the Merger. |
(b) |
Represents CONTADOs non-cash equity income, net of cash dividends received. See Certain Relationships and Related Party TransactionsRelated Party Transactions after the Closing of the MergerCONTADO and Serfinsa. |
(c) | Mainly represents a one-time payment of $2.2 million as a result of the former CEOs employment modification agreement. Also, includes other adjustments related to non-cash equity based compensation. |
63
(d) | Represents the pro forma effect of the expected net savings primarily in compensation and benefits from the reduction of certain temporary employees and professional services. This pro forma amount was calculated using the net amount of actual expenses for temporary employees and professional services for the 12 month period prior to their replacement and/or elimination net of the incremental cost of the new full-time employees that were hired. |
(e) | Represents primarily: (i) costs associated with the issuance and refinancing of EVERTECs debt of approximately $8.8 million; (ii) costs associated with certain non-recurring corporate transactions, including, for example, costs related to EVERTEC, LLCs conversion to an LLC and the distributions made to EVERTEC, LLCs direct parent of $3.9 million; and (iii) a nonrecurring, non-cash asset write-off of $1.6 million. |
(f) | Represents the management fee payable to our equity sponsors. See Certain Relationships and Related Party TransactionsRelated Party Transactions in Connection with the Closing of the MergerConsulting Agreements. |
(g) | Represents the elimination of purchase accounting impacts associated with certain customer service and software related arrangements where EVERTEC, LLC receives reimbursements from Popular. |
(h) | Represents the elimination of EBITDA adjustments to reflect the pro forma effect of the expected net savings primarily in compensation and benefits and professional services as discussed in note (d) above. |
(i) | Represents operating depreciation and amortization expense which excludes amounts generated as a result of the Merger. |
(j) | Represents interest expense adjusted to exclude non-cash amortization of the debt issue cost, premium and accretion of discount. |
(k) | Represents cash taxes paid. |
Contractual Obligations
The Companys contractual obligations as of December 31, 2012 are as follows:
Payment due by periods | ||||||||||||||||||||
(Dollar amounts in thousands) | Total | Less than 1 year | 1-3 years | 3-5 years | After 5 years | |||||||||||||||
Long term debt (1 ) |
$ | 999,879 | $ | 54,910 | $ | 109,553 | $ | 564,250 | $ | 271,166 | ||||||||||
Operating leases (2) |
11,190 | 4,664 | 6,094 | 432 | | |||||||||||||||
Short-term borrowings |
26,995 | 26,995 | | | | |||||||||||||||
Other long-term liabilities |
3,072 | | 685 | 2,387 | | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
Total |
$ | 1,041,136 | $ | 86,569 | $ | 116,332 | $ | 567,069 | $ | 271,166 | ||||||||||
|
|
|
|
|
|
|
|
|
|
(1) | Long-term debt includes the payments of cash interest (based on interest rates as of December 31, 2012 for variable rate debt) and aggregate principal amount of the senior secured term loan facility and the notes, as well as commitments fees related to the unused portion of the senior secured revolving credit facility, as required under the terms of the long-term debt agreements. The amount of long-term debt does not give effect to the mandatory prepayment of $6.1 million under the senior secured term loan facility to be made within five business days of the filing of EVERTEC, LLCs audited financial statements for the year ended December 31, 2012, as explained above. However, the interest payments reported as long-term debt includes the impact of such payment. |
(2) | Includes certain facilities and equipment under operating leases. See Note 20 of the Notes to Audited Consolidated Financial Statements for additional information regarding operating lease obligations. |
Amounts in the table do not reflect the use of proceeds of this offering as described in Use of Proceeds or the contemplated debt refinancing as described under Description of Other IndebtednessRefinancing of Senior Secured Credit Facilities and Notes.
Critical Accounting Estimates
Our consolidated financial statements are prepared in accordance with GAAP. In connection with the preparation of our financial statements, we are required to make estimates and assumptions about future events, and apply judgments that affect the reported amounts of certain assets and liabilities, and in some instances, the reported amounts of revenues and expenses during the period.
We base our assumptions, estimates, and judgments on historical experience, current events and other factors that management believes to be relevant at the time our consolidated financial statements are prepared. However, because future events are inherently uncertain and their effects cannot be determined with certainty, actual results could differ from our assumptions and estimates, and such differences could be material. A summary of significant accounting policies is included in Note 1 of the Notes to Audited Consolidated Financial Statements appearing elsewhere in this prospectus. We believe that the following accounting estimates are the most critical and they require our most difficult, subjective or complex judgments, resulting for the need to make estimates about this effect of matters that are inherently uncertain.
64
Revenue recognition
The Companys revenue recognition policy follows the guidance from Accounting Standards Codification (ASC) 605-25, Revenue RecognitionMultiple-Element Arrangements and Accounting Standards Update (ASU) 2009-13, Multiple-Deliverable Revenue Arrangements , which provides guidance on the recognition, presentation, and disclosure of revenue in financial statements. The Company recognizes revenue when the following four criteria are met: (i) evidence of an agreement exists, (ii) delivery and acceptance has occurred or services have been rendered, (iii) the selling price is fixed or determinable, and (iv) collection of the selling price is reasonably assured.
For multiple deliverable arrangements, we evaluate each arrangement to determine if the elements or deliverables within the arrangement represent separate units of accounting pursuant to ASC 605-25 . If the deliverables are determined to be separate units of accounting, revenues are recognized as units of accounting are delivered and the revenue recognition criteria are met. If the deliverables are not determined to be separate units of accounting, revenues for the delivered services are combined into one unit of accounting and recognized (i) over the life of the arrangement if all services are consistently delivered over such term, or if otherwise, (ii) at the time that all services and deliverables have been delivered. The selling price for each deliverable is based on vendor specific objective evidence (VSOE) if available, third party evidence (TPE) if VSOE is not available, or management best estimate of selling price (BESP) if neither VSOE nor TPE is available. We establish VSOE of selling price using the price charged when the same element is sold separately. We bifurcate or allocate the arrangement consideration to each of the deliverables based on the relative selling price of each unit of accounting.
We have two main categories of revenues according to the type of transactions we enter into with our customers: (a) transaction-based fees and (b) fixed fees and time and material.
Transaction-based fees
We provide services that generate transaction-based fees. Typically transaction-based fees depend on factors such as number of accounts or transactions processed. These factors typically consist of a fee per transaction or item processed, a percentage of dollar volume processed or a fee per account on file, or some combination thereof. Revenues derived from transaction-based fee contracts are recognized when the underlying transactions are processed, which constitutes delivery of service.
Revenues from business contracts in our Merchant Acquiring segment are primarily comprised of discount fees charged to the merchants based on the sales amount of transactions processed. Revenues include a discount fee and membership fees charged to merchants and debit network fees as well as POS rental fees. Pursuant to the guidance from ASC 605-45-45, Revenue RecognitionPrincipal Agent Considerations , we record merchant acquiring revenues net of interchange and assessments charged by the credit and debit card network associations and recognize such revenues at the time of the sale (when a transaction is processed).
Payment processing revenues are comprised of revenues related to providing access to the ATH network and other card networks to financial institutions, and related services. Payment processing revenues also include revenues from card issuer processing services (such as credit and debit card processing, authorization and settlement, and fraud monitoring and control to debit or credit card issuers), payment processing services (such as payment and billing products for merchants, businesses and financial institutions) and EBT (which principally consists of services to the Puerto Rico government for the delivery of government benefits to participants). Revenues in our Payment Processing segment are primarily comprised of fees per transaction processed or per account on file, or a combination of both, and are recognized at the time transactions are processed or on a monthly basis for accounts on file.
Transaction-based fee revenues within our Business Solutions segment consist of revenues from business process management solutions including core bank processing, business process outsourcing, item and cash
65
processing, and fulfillment. Transaction-based fee revenues generated by our core bank processing services are derived from fees based on various factors such as the number of accounts on file (e.g., savings or checking accounts, loans, etc.), and the number of transactions processed or registered users (e.g., for online banking services). For services dependent on the number of transactions processed, revenues are recognized as the underlying transactions are processed. For services dependent on the number of users or accounts on file, revenues are recognized on a monthly basis based on the number of accounts on file each month. Item and cash processing revenues are based upon the number of items (e.g., checks) processed and revenues are recognized when the underlying item is processed. Fulfillment services include technical and operational resources for producing and distributing print documents such as statements, bills, checks and benefits summaries.
Fulfillment revenues are based upon the number of pages for printing services and the number of envelopes processed for mailing services. Revenues are recognized as services are delivered based on a fee per page printed or envelope mailed, as applicable.
Fixed fees and time and material
We also provide services that generate a fixed fee per month or fees based on time and expenses incurred. These services are mostly provided in our Business Solutions segment. Revenues are generated from our core bank solutions, network hosting and management and IT consulting services.
In core bank solutions, we mostly provide access to applications and services such as back-up or recovery, hosting and maintenance that enable a bank to operate the related hosted services accessing our IT infrastructure. These contracts generally contain multiple elements or deliverables which are evaluated by us and revenues are recognized according to the applicable guidance. Revenues are derived from fixed fees charged for the use of hosted services and are recognized on a monthly basis as delivered. Set-up fees are billed to the customer when the service is rendered; however, they are deferred and recognized as revenues over the term of the arrangement or the expected period of the customer relationship, whichever is longer, as set-up services rarely provide value to the customer on a stand-alone basis and are interrelated with the service to be provided under the contract.
In network hosting and management, we provide hosting services for network infrastructure at our facilities, automated monitoring services, maintenance of call centers, and interactive voice response solutions, among other related services. Revenues are primarily derived from monthly fees as services are delivered. Set-up fees are billed up-front to the customer when the set-up service is rendered; however, they are deferred and recognized as revenues over the term of the arrangement or the expected period of the customer relationship, whichever is longer, as set-up services rarely provide value to the customer on a stand-alone basis and are interrelated with the service to be provided under the contract. There are some arrangements under this line of service category that may contain undelivered elements. In such cases, the undelivered elements are evaluated and recognized when the services are delivered or at the time that all deliverables under the contract have been delivered.
IT consulting services primarily consist of time billings based upon the number of hours dedicated to each client. Revenues from time billings are recognized as services are delivered.
We also charge members of the ATH network an annual membership fee; however, these fees are deferred and recognized as revenues on a straight-line basis over the year and recorded in our Payment Processing segment. In addition, occasionally we are a reseller of hardware and software products and revenues from these resale transactions are recognized when such product is delivered and accepted by the client.
Service level arrangements
The Companys service contracts may include service level arrangements (SLA) generally allowing the customer to receive a credit for part of the service fee when the Company has not provided the agreed level of services. The SLA performance obligation is committed on a monthly basis, thus SLA performance is monitored
66
and assessed for compliance with arrangements on a monthly basis, including determination and accounting for its economic impact, if any.
Goodwill and other intangible assets
Goodwill represents the excess of the purchase price and related costs over the value assigned to net assets acquired. Goodwill is not amortized, but is tested for impairment at least annually. Last year, the goodwill impairment test used was a two-step process at each reporting unit level. The first step used to identify potential impairment, compared the fair value of a reporting unit with its carrying amount, including goodwill. If the fair value of a reporting unit exceeded its carrying amount, goodwill of the reporting unit was not considered impaired and the second step of the impairment test was unnecessary. If needed, the second step consisted of comparing the implied fair value of the reporting unit with the carrying amount of that goodwill.
For 2012, the Company used a qualitative assessment option or step zero for the goodwill impairment test for all of its reporting units. With this process, the Company first assesses whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If the answer is no, then the fair value of the reporting unit does not need to be measured, and step one and step two are bypassed. In assessing the fair value of a reporting unit, which is based on the nature of the business and reporting units current and expected financial performance, the Company uses a combination of factors such as general macroeconomic conditions, industry and market conditions, overall financial performance and the entity and reporting unit specific events.
Other identifiable intangible assets with a definitive useful life are amortized using the straight-line method. These intangibles are evaluated periodically for impairment when events or changes in circumstances indicate that the carrying amount may not be recoverable.
Other identifiable intangible assets with a definitive useful life acquired in the Merger, include customer relationship, trademark, software packages and non-compete agreement. Customer relationship was valued using the excess earnings method under the income approach. Trademark was valued using the relief-from-royalty method under the income approach. Software packages, which include capitalized software development costs, were recorded at cost. Non-compete agreement was valued based on the estimated impact that theoretical competition would have on revenues and expenses.
Allowance for doubtful accounts
An allowance for doubtful accounts is provided based on the estimated uncollectible amounts of the receivables. The estimate is primarily based on a review of the current status of specific accounts receivable. Receivables are considered past due if full payment is not received by the contractual date. Past due accounts are generally written off against the allowance for doubtful accounts only after all collection attempts have been exhausted.
Share-based compensation
On September 30, 2010, the Holdings board of directors adopted the Carib Holdings, Inc. 2010 Equity Incentive Plan (the 2010 Plan) to grant stock options, rights to purchase shares, restricted stock units and other stock-based rights to employees, directors, consultants and advisors of the Company. On April 17, 2012, in connection with the Reorganization, the Company assumed the 2010 Plan and all of the outstanding equity awards issued thereunder or subject thereto. The Company expenses employee stock-based payments under the fair value method. ASC 718, Compensation-Stock Compensation, which requires compensation cost for the fair value of stock-based payments at the date they are granted to be recognized over the requisite service period. The Company estimates the fair value of stock-based awards, on a contemporaneous basis, at the date they are granted using the Black-Sholes-Merton option pricing model for Tranche A options and the Monte Carlo simulation analysis for Tranche B and Tranche C options using the following assumptions: (1) stock price;
67
(2) risk-free rate; (3) expected volatility; (4) expected annual dividend yield and (5) expected term. The risk-free rate is based on the U.S. Constant Maturities Treasury Interest Rate as of the grant date. The expected volatility is based on a combination of historical volatility and implied volatility from publicly traded companies in our industry. The expected annual dividend yield is based on managements expectations of future dividends as of the grant date. The expected term is based on the vesting time of the options.
Based upon an assumed initial public offering price of $19.00, the mid-point of the range reflected on the cover page of this prospectus, the aggregate intrinsic value of outstanding stock options vested and unvested as of December 31, 2012 was $87.7 million, as presented in the table below.
Stock options |
Shares |
Weighted-average
exercise prices (1) |
IPO price |
Excess of IPO
price |
Aggregate intrinsic
value based on estimated IPO price (in thousands) |
|||||||||||||||
Vested |
606,324 | $ | 1.30 | $ | 19.00 | $ | 17.70 | $ | 10,732 | |||||||||||
Unvested |
4,571,258 | 2.16 | 19.00 | 16.84 | 76,980 | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|||||||||||
5,177,582 | $ | 2.06 | $ | 19.00 | $ | 16.94 | $ | 87,712 | ||||||||||||
|
|
|
|
|
|
|
|
|
|
(1) | The exercise prices were reduced in 2012 to reflect an equitable adjustment of $3.71 per share in connection with a cash dividend. See Note 14 of the Notes to Audited Consolidated Financial Statements. |
See Note 14 of the Notes to Audited Consolidated Financial Statements appearing elsewhere in this prospectus for details regarding the Companys share-based compensation.
Valuation of Our Common Stock
The fair value of the common stock underlying stock-based awards is determined by the Companys board of directors using an internal valuation. The board of directors intends all awards to be exercisable at a price per share equal to the per share fair value of the Companys common stock on the date of the grant. In the absence of a public trading market, management estimated the fair value of the Companys common stock based on the financial performance of the Company measured using earnings, calculated using the most recent quarterly information, and a valuation multiple that management believed was representative of the implied market value for the Company.
On August 1, 2012, the most recent option grant date, the Company granted options to purchase an aggregate of 300,000 shares of Class B non-voting common stock (0.4% of total common stock outstanding), to an employee. At the time the option grants were approved, the Company determined that the fair value of the shares of the common stock underlying such option grants was $6.04 per share. These share and per share numbers reflect the two for one stock split effected by the Company in connection with this offering.
Prior to this offering, there has been no public market for our common stock. The estimated initial public offering price range was determined by discussions between us, the selling stockholders and the representatives of the underwriters. Among the factors considered in determining the estimated initial public offering price range were our future prospects and those of our industry in general, our earnings and certain other financial and operating information from recent periods, and the price-earnings ratios, market prices of securities and certain other financial and operating information of public companies engaged in activities similar to ours.
We believe the increase from the August 1, 2012 valuation to the initial public offering price range is primarily attributable to the following factors which are further detailed below:
Improvement in Financial Performance and Related Factors:
1) | Increased financial performance of the Company, including earnings growth, cash flow generation, and more favorable growth outlook; |
2) | Reduction in net leverage and interest rates from a refinancing; and |
68
3) | Receipt of a favorable 15-year tax grant. |
Improvement in Trading Liquidity, Voting Rights and Valuation Multiples:
1) | Liquidity resulting from common stock that is freely tradable with a public market; |
2) | Voting rights granted for shares in the offering; and |
3) | Valuation multiples expansion for comparable public companies. |
Improvement in Financial Performance and Related Factors
1) | Increased Company Financial Performance . Since the August 2012 valuation, we have experienced strong economic performance and have a more favorable outlook on our future growth prospects. We achieved fourth quarter 2012 Adjusted EBITDA growth of 29%, or $12 million, compared to the comparable period in 2011. Further, Adjusted EBITDA for the twelve months ended December 31, 2012 grew by 8%, or $12 million, compared to the twelve months ended June 30, 2012 that was considered in connection with our August 2012 valuation. |
2) | Refinancing . The estimated initial public offering price range takes into account the refinancing that we intend to enter into in connection with this offering, which was not contemplated in the August 2012 valuation. As further described in this prospectus, we intend to enter into $800 million of new senior secured credit facilities. We expect to use the net proceeds from the new senior secured credit facilities to refinance our existing indebtedness, and we will use substantially all of the net proceeds to us from this offering to deleverage our balance sheet. We expect to enter into the new senior secured credit facilities on substantially better terms and pricing than we had at the time of the August 2012 valuation. Consequently, the refinancing is expected to reduce our future annual cash interest expense by approximately 55%, or $31 million and thus has a material impact on our valuation from the enhancement of our earnings and free cash flow profile that it provides. |
3) | Favorable Tax Grant . Subsequent to the August 2012 valuation, our subsidiary EVERTEC, LLC received a 15-year tax grant from the Government of Puerto Rico. The tax grant provides for a 4% preferential income tax rate on industrial development income, which represented approximately 74% of our taxable income for the year ended December 31, 2012. Prior to receipt of this grant, our industrial development income was taxed at a statutory rate of 30%. In addition, the grant also provides for a 90% exemption on certain real and personal property taxes, 60% exemption on municipal taxes and full exemption from tollgate taxes on distributions to stockholders of EVERTEC, Inc. of industrial development income. Collectively, these benefits have a significant impact on our earnings and free cash flow that we estimate to be on average in excess of $30 million per annum over the next several years and thus has a material impact on our valuation. In addition, the value of the tax grant is further compounded over time as we grow our business and as a result of the refinancing and deleveraging we expect in connection with our initial public offering. Based on recent experience with other grants, we anticipate this grant will be renewed at the end of the 15-year term and thus represents both current value within its existing term, and potential future value post expiration as a structural enhancement to our earnings and free cash flow profile. |
Improvement in Trading Liquidity, Voting Rights and Valuation Multiples:
1) | Trading Liquidity with a Public Market. Our August 2012 valuation of common stock reflected a valuation multiple discounted to reflect our stock illiquidity in the absence of a public trading market. The estimated initial public offering range reflects valuation multiples consistent with common stock that is freely tradable with an active public trading market. |
2) | Voting Rights . Our August 2012 valuation reflected a discount for the non-voting nature of the stock. As part of this offering, our Class B non-voting stock will be converted into the same voting common stock that is being issued by us in this offering. Our estimated initial public offering price range reflects valuation multiples consistent with voting common stock. |
69
3) | Valuation Multiple Expansion. Since August 2012, valuation multiples for comparable public companies utilized in determining both the value of our common stock on August 2012 and estimated initial public offering pricing range have increased. |
Income tax
Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in the consolidated statements of income in the period that includes the enactment date. We recognize the effect of income tax positions only if those positions are more likely than not to be sustained. Recognized income tax positions are measured at the largest amount that is greater than 50% likely to be realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs. A deferred tax valuation allowance is established if it is considered more likely than not that all or a portion of the deferred tax asset will not be realized.
All companies within EVERTEC are legal entities which file separate income tax returns. Notwithstanding, a proportionate share of Banco Populars income tax expense based upon reportable taxable income using the statutory tax rates in Puerto Rico related to the merchant acquiring business and Ticketpop business has been recorded in the EVERTEC Business Groups combined financial statements that include the nine months ended September 30, 2010 as required under the separate return method to allocate the intercorporate tax for a carve-out. That allocation is not included in the Companys income tax returns. No temporary differences that give rise to any deferred tax asset or liability resulted as part of this allocation.
See Note 17 of the Notes to Audited Consolidated Financial Statements appearing elsewhere in this prospectus for details regarding the Companys income taxes.
JOBS Act
We qualify as an emerging growth company, as such term is defined in the JOBS Act, which was signed into law on April 5, 2012. Section 107 of the JOBS Act provides that an emerging growth company can take advantage of the extended transition period provided in Section 7(a)(2)(B) of the Securities Act for complying with new or revised accounting standards until those standards would otherwise apply to private companies. However, we are choosing to opt out of such extended transition period, and as a result, we will comply with new or revised accounting standards on the relevant dates on which adoption of such standards is required for non-emerging growth companies. Our decision to opt out of the extended transition period is irrevocable.
The JOBS Act also contains provisions that, among other things, reduce certain reporting requirements for emerging growth companies. We are in the process of evaluating the benefits of relying on these reduced reporting requirements.
Off Balance Sheet Arrangements
As of December 31, 2012, we had one outstanding letter of credit of $0.7 million with a maturity of less than three months.
Debt Repurchases
We have in the past purchased and we or our affiliates in the future may, from time to time, purchase the notes. Any such future purchase may be made through open market or privately negotiated transactions with third parties (who may be our affiliates) or pursuant to tender, exchange or other offers, upon such terms and at such prices as we or any such affiliates may determine. See Note 11 of the Notes to Audited Consolidated Financial Statements appearing elsewhere in this prospectus for additional information regarding our past purchases of notes.
70
Seasonality
EVERTECs business generally experiences increased activity during the traditional holiday shopping periods and around other nationally recognized holidays.
Effect of Inflation
While inflationary increases in certain inputs costs, such as occupancy, labor and benefits, and general administrative costs, have an impact on our operating results, inflation has had minimal net impact on our operating results during the last three years, except for our operation in Venezuela which was not acquired as part of the Merger, as overall inflation has been offset by increased selling process and cost reduction actions. We cannot assure you, however, that we will not be affected by general inflation in the future.
Quantitative and Qualitative Disclosures About Market Risk
We are exposed to market risks arising from our normal business activities. These market risks principally involve the possibility of change in interest rates that will adversely affect the value of our financial assets and liabilities or future cash flows and earnings. Market risk is the potential loss arising from adverse changes in market rates and prices.
Interest rate risks
We issued fixed and floating-rate debt which is subject to fluctuations in interest rates in respect of our floating-rate debt. Borrowings under the senior secured credit facilities accrue interest at variable rates but are subject to floors or minimum rates. A 100 basis point increase in the applicable margins over our floor(s) on our debt balances outstanding as of December 31, 2012, under the senior secured credit facilities would increase our annual interest expense by approximately $5.0 million. The impact on future interest expense as a result of future changes in interest rates will depend largely on the gross amount of our borrowings at that time as well as the final terms of the debt refinancing described elsewhere in this prospectus. See Description of Certain IndebtednessRefinancing of Senior Secured Credit Facilities and Notes.
Foreign exchange risk
We conduct business in certain countries in Latin America. Some of this business is conducted in the countries local currencies. The resulting foreign currency translation adjustments, from operations for which the functional currency is other than the U.S. dollar, are reported in accumulated other comprehensive loss in the consolidated balance sheets, except for highly inflationary environments in which the effects would be included in other operating income in the consolidated statements of income and comprehensive income. At December 31, 2012 and 2011, the Company had $0.8 million and $1.3 million, respectively, in an unfavorable foreign currency translation adjustment as part of accumulated other comprehensive loss.
71
Company Overview
EVERTEC is the leading full-service transaction processing business in Latin America and the Caribbean. We are based in Puerto Rico and provide a broad range of merchant acquiring, payment processing and business process management services across 19 countries in the region. We process over 1.8 billion transactions annually, and manage the electronic payment network for over 4,100 automated teller machines (ATM) and over 104,000 point-of-sale (POS) payment terminals. According to the July 2012 Nilson Report, we are the largest merchant acquirer in the Caribbean and Central America and the sixth largest in Latin America based on total number of transactions. We own and operate the ATH network, one of the leading ATM and personal identification number (PIN) debit networks in Latin America. In addition, we provide a comprehensive suite of services for core bank processing, cash processing and technology outsourcing in the regions we serve. We serve a broad and diversified customer base of leading financial institutions, merchants, corporations and government agencies with mission critical technology solutions that are essential to their operations, enabling them to issue, process and accept transactions securely, and we believe that our business is well positioned to continue to expand across the fast growing Latin American region.
We are differentiated, in part, by our diversified business model, which enables us to provide our varied customer base with a broad range of transaction processing services from a single source across numerous channels and geographic markets. We believe this single source capability provides several competitive advantages which will enable us to continue to penetrate our existing customer base with new, complementary services, win new customers, develop new sales channels and enter new markets. We believe these competitive advantages include:
|
Our ability to package and provide a range of services across our customers business that often need to be sourced from different vendors; |
|
Our ability to serve customers with disparate operations in several geographies with a single integrated technology solution that enables them to manage their business as one enterprise; and |
|
Our ability to capture and analyze data across the transaction processing value chain to provide value-added services that are differentiated from those offered by pure play vendors that only have the technology, capabilities and products to serve one portion of the transaction processing value chain (such as only merchant acquiring or payment processing). |
Our broad suite of services span the entire transaction processing value chain and include a range of front-end customer facing solutions as well as back-end support services. These include: (i) merchant acquiring services, which enable POS and e-commerce merchants to accept and process electronic methods of payment such as debit, credit, prepaid and electronic benefits transfer (EBT) cards; (ii) payment processing services, which enable financial institutions and other issuers to manage, support and facilitate the processing for credit, debit, prepaid, ATM and EBT card programs; and (iii) business process management solutions, which provide mission critical technology solutions such as core bank processing, as well as information technology (IT) outsourcing and cash management services to financial institutions, enterprises and governments. We provide these services through a highly scalable, end-to-end technology platform that we manage and operate in-house. Our end-to-end technology platform includes solutions that encompass the entire transaction processing value chain. This enables us to provide front-end processing services, such as the electronic capture and authorization of transactions at the point-of-sale, and back-end services, such as the clearing and settlement of transactions and account reconciliation for card issuers. Our platform provides us with the broad range of capabilities, flexibility and operating leverage that enable us to innovate and develop new services, differentiate ourselves in the marketplace and generate significant operating efficiencies to continue to maximize profitability.
We sell and distribute our services primarily through a proprietary direct sales force with strong customer relationships. We are also increasingly building a variety of indirect sales channels which enable us to leverage
72
the distribution capabilities of partners in adjacent markets, including value-added resellers, joint ventures and merchant acquiring alliances. Given our breadth across the transaction processing value chain, our customer base is highly diversified by size, type and geographic footprint.
We benefit from an attractive business model, which is characterized by recurring revenue, significant operating margins and low capital expenditure requirements. Our revenue is recurring in nature because of the mission-critical and embedded nature of the services we provide, the high switching costs associated with these services and the multi-year contracts we negotiate with our customers. Our scalable business model creates significant operating efficiencies. In addition, our business model enables us to continue to grow our business organically without significant additional capital expenditures.
We generate revenues based primarily on transaction fees paid by our merchants and financial institutions in our Merchant Acquiring and Payment Processing segments and on transaction fees or fees based on number of accounts on file in our Business Solutions segment. Our total revenues increased from $276.3 million for the year ended December 31, 2009 to $341.7 million for the year ended December 31, 2012, representing a compound annual growth rate (CAGR) of 7%. Our Adjusted EBITDA (as defined in Note 3 to SummarySummary Historical Consolidated and Combined Financial Data) increased from $117.6 million for the year ended December 31, 2009 to $169.6 million for the year ended December 31, 2012, representing a CAGR of 13%. Our Adjusted Net Income (as defined in Note 3 to SummarySummary Historical Consolidated and Combined Financial Data) increased from $58.2 million for the year ended December 31, 2009 to $84.4 million for the year ended December 31, 2012, representing a CAGR of 13%.
History and Separation from Popular
We have a 25 year operating history in the transaction processing industry. Prior to the Merger on September 30, 2010, EVERTEC, LLC was 100% owned by Popular, the largest financial institution in the Caribbean, and operated substantially as an independent entity within Popular. In September 2010, Apollo Global Management, LLC, a leading private equity investor, acquired a 51% interest in EVERTEC and shortly thereafter, we began the transition to a separate, stand-alone entity. As a stand-alone company, we have made substantial investments in our technology and infrastructure, recruited various senior executives with significant transaction processing experience in Latin America, enhanced our profitability through targeted productivity and cost savings actions and broadened our footprint beyond the markets historically served.
We continue to benefit from our relationship with Popular. Popular is our largest customer, acts as one of our largest merchant referral partners and sponsors us with the card associations (such as Visa or MasterCard), enabling merchants to accept these card associations credit card transactions. Popular also provides merchant sponsorship as one of the participants of the ATH network, enabling merchants to connect to the ATH network and accept ATH debit card transactions. We provide a number of critical products and services to Popular, which are governed by a 15-year Amended and Restated Master Services Agreement that runs through 2025. For more information on the Master Services Agreement and other related party agreements, see SummaryPrincipal Stockholders and Certain Relationships and Related Party TransactionsRelated Party Transactions in Connection with the Closing of the Merger.
Industry Trends
Shift to Electronic Payments
The ongoing migration from cash, check and other paper methods of payment to electronic payments continues to benefit the transaction processing industry globally. This migration is driven by factors including customer convenience, marketing efforts by financial institutions, card issuer rewards and the development of new forms of payment. We believe that the penetration of electronic payments in the markets where we principally operate is significantly lower relative to more mature U.S. and European markets and that this ongoing shift will continue to generate substantial growth opportunities for our business.
73
Fast Growing Latin American and Caribbean Financial Services and Payments Markets
Currently, the adoption of banking products, including electronic payments, in the Latin American and Caribbean region is lower relative to the mature U.S. and European markets. As these markets continue to evolve and grow, the emergence of a larger and more sophisticated consumer base will influence and drive an increase in card and electronic payments usage. According to the November 2011 and May 2012 Nilson Reports, the Latin American payments market is projected to continue to grow at a CAGR of 23.0% through 2015 (as illustrated in the chart below) and represents the second fastest growing market in the world.
We believe that the attractive characteristics of our markets and our leadership positions across multiple services and sectors will continue to drive growth and profitability in our businesses.
Ongoing Technology Outsourcing Trends
Financial institutions globally are facing significant challenges including the entrance of non-traditional competitors, the compression of margins on traditional products, significant channel proliferation and increasing regulation that could potentially curb profitability. Many of these institutions have traditionally fulfilled their IT needs through legacy computer systems, operated by the institution itself. Legacy systems are generally highly proprietary, inflexible and costly to operate and maintain and we believe the trend to outsource in-house technology systems and processes by financial institutions will continue. According to estimates published by Gartner Dataquest Market Statistics in January 2013, the banking and securities sector in Latin America is forecasted to have $29 billion of annual IT expenditures by 2016. We believe our ability to provide integrated, open, flexible, customer-centric and efficient IT products and services cater to the evolving needs of our customers, particularly for small- and mid-sized financial institutions in the Latin American markets in which we operate.
Industry Innovation
The electronic payments industry experiences ongoing technology innovation. Emerging payment technologies such as prepaid cards, contactless payments, payroll cards, mobile commerce, online wallets and innovative POS devices facilitate the continued shift away from cash, check and other paper methods of payment. According to the 2012 World Payments Report, the number of online payments for e-commerce activities and number of payments using mobile devices are projected to grow at compound annual growth rates of 20.0% and 52.7%, respectively from 2009 to 2013. The increasing demand for new and flexible payment options catering to a wider range of consumer segments is driving growth in the electronic payment processing sector.
Our Competitive Strengths
Market Leadership in Latin America and the Caribbean
We believe we have an inherent competitive advantage relative to U.S. competitors based on our ability to locally leverage our infrastructure, as well as our first-hand knowledge of the Latin American and Caribbean
74
markets, language and culture. We have built leadership positions across the transaction processing value chain in the geographic markets that we serve, which we believe will enable us to continue to penetrate our core markets and provide advantages to enter new markets. According to the July 2012 Nilson Report, we are the sixth largest merchant acquirer in Latin America and the largest in the Caribbean and Central America based on total number of transactions. We own and operate the ATH network, one of the leading ATM and PIN debit networks in Latin America. The ATH network and processing businesses processed over one billion transactions in 2012, which according to management estimates, makes ATH branded products the most frequently used electronic method of payment in Puerto Rico, exceeding the total transaction volume of Visa, MasterCard, American Express and Discover, combined. Given our scale and customer base of top tier financial institutions and government entities, we believe we are the leading card issuer and core bank processor in the Caribbean and the only non-bank provider of cash processing services to the U.S. Federal Reserve in the Caribbean. We believe our competitive position and strong brand recognition increases card acceptance, driving usage of our proprietary network, and presents opportunities for future strategic relationships.
Diversified Business Model Across the Transaction Processing Value Chain
Our leadership position in the region is driven in part by our diversified business model which provides the full range of merchant acquiring, payment processing and business solutions services to financial institutions, merchants, corporations and government agencies across different geographies. We offer end-to-end technology solutions through a single provider and we have the ability to tailor and customize the features and functionality of all our products and services to the specific requirements of our customers in various industries and across geographic markets. We believe the breadth of our offerings enables us to penetrate our customer base from a variety of perspectives and positions us favorably to cross-sell our other offerings over time. For example, we may host a clients electronic cash register software (part of the Business Solutions segment), acquire transactions that originate at that electronic cash register (part of the Merchant Acquiring segment), route the transaction through the ATH network (part of the Payment Processing segment), and finally settle the transaction between the client and the issuer bank (part of the Payment Processing segment). In addition, we can serve customers with disparate operations in several geographies with a single integrated technology solution that enables them to access one processing platform and manage their business as one enterprise. We believe these services are becoming increasingly complementary and integrated as our customers seek to capture, analyze and monetize the vast amounts of data that they process across their enterprises. As a result, we are able to capture significant value across the transaction processing value chain and believe that this combination of attributes represents a differentiated value proposition vis-à-vis our competitors who have a limited product and service offering.
Broad and Deep Customer Relationships and Recurring Revenue Business Model
We have built a strong and long-standing portfolio of top tier financial institution, merchant, corporate and government customers across Latin America and the Caribbean, which provide us with a reliable, recurring revenue base and powerful references that have helped us expand into new channels and geographic markets. Customers representing approximately 99% of our 2011 revenue continued to be customers in 2012, due to the mission-critical and embedded nature of the services provided and the high switching costs associated with these services. Our Payment Processing and Merchant Acquiring segments, as well as certain business lines representing the majority of our Business Solutions segment, generate recurring revenues that collectively accounted for approximately 87% of our total revenues in 2012. We receive recurring revenues from services based on our customers on-going daily commercial activity such as processing loans, hosting accounts and information on our servers, and processing everyday payments at grocery stores, gas stations and similar establishments. We generally provide these services under one to five year contracts, often with automatic renewals. We also provide a few project-based services that generate non-recurring revenues in our Business Solutions segment such as IT consulting for a specific project or integration. Additionally, we entered into a 15-year Master Services Agreement with Popular on September 30, 2010. We provide a number of critical payment processing and business solutions products and services to Popular and benefit from the banks distribution network and continued support. Through our long-standing and diverse customer relationships, we are able to gain valuable insight into trends in the marketplace that allows us to identify
75
new market opportunities. In addition, we believe the recurring nature of our business model provides us with significant revenue and earnings stability.
Highly Scalable, End-to-End Technology Platform
Our diversified business model is supported by our highly scalable, end-to-end technology platform which allows us to provide a full range of transaction processing services and develop and deploy a broad suite of technology solutions to our customers at low incremental costs and increasing operating efficiencies. We have spent over $130 million over the last five years on technology investments to continue to build the capacity and functionality of our platform and we have been able to achieve attractive economies of scale with flexible product development capabilities. We have a proven ability to seamlessly leverage our existing platforms to develop new products and services and expand in new markets. We believe that our platform will increasingly allow us to provide differentiated services to our customers and facilitate further expansion into new sales channels and geographic markets.
Experienced Management Team with a Strong Track Record of Execution
We have grown our revenue organically by introducing new products and services and expanding our geographic footprint throughout Latin America. We have a proven track record of creating value from operational and technology improvements and capitalizing on cross-selling opportunities. We have combined new leadership at EVERTEC, bringing many years of industry experience, with long-standing leadership at the operating business level. In 2012, Peter Harrington, former President of Latin America and Canada for First Data Corporation, joined our management team as our President and Chief Executive Officer. Also, in 2012, Philip Steurer, former Senior Vice President of Latin America for First Data Corporation, joined our management team as our Chief Operating Officer. Mr. Harrington and Mr. Steurer both have extensive experience managing and growing transaction processing businesses in Latin America as well as North America, Asia and Europe. In addition, we successfully executed our separation from Popular, transitioning EVERTEC from a division of a larger company to a stand-alone entity with public company best practices. Instrumental to this transition was our Chief Financial Officer Juan J. Román, former CFO of Triple-S Management, a publicly listed insurance company. Collectively our management team benefits from an average of over 20 years of industry experience and we believe they are well positioned to continue to drive growth across business lines and regions.
Our Growth Strategy
We intend to grow our business by continuing to execute on the following business strategies:
Continue Cross-Sales to Existing Customers
We seek to grow revenue by continuing to sell additional products and services to our existing merchant, financial institution, corporate and government customers. We intend to broaden and deepen our customer relationships by leveraging our full suite of end-to-end technology solutions. For example, we believe that there is significant opportunity to cross-sell our network services, ATM point-of-sale processing and card issuer processing services to our over 180 existing financial institution customers, particularly in markets outside of Puerto Rico. We will also seek to continue to cross-sell value added services into our existing merchant base of over 25,000 locations.
Leverage Our Franchise to Attract New Customers in the Markets We Currently Serve
We intend to attract new customers by leveraging our comprehensive product and services offering, the strength of our brand and our leading end-to-end technology platform. Furthermore, we believe we are uniquely positioned to develop new products and services to take advantage of our access to and position in markets we currently serve. For example, in markets we serve outside of Puerto Rico, we believe there is a significant opportunity to penetrate small to medium financial institutions with our products and services, as well as to penetrate governments with offerings such as EBT.
76
Expand in the Latin American Region
We believe there is substantial opportunity to expand our businesses in the Latin American region. We believe that we have a competitive advantage relative to U.S. competitors based on our ability to locally leverage our infrastructure, breadth of products and services as well as our first-hand knowledge of Latin American markets, language and culture. Significant growth opportunities exist in a number of large markets such as Colombia, México, Chile and Argentina. We also believe that there is an opportunity to provide our services to existing financial institution customers in other regions where they operate. Additionally, we continually evaluate our strategic plans for geographic expansion, which can be achieved through joint ventures, partnerships, alliances or strategic acquisitions.
Develop New Products and Services
Our experience with our customers provides us with insight into their needs and enables us to continuously develop new transaction processing services. We plan to continue growing our merchant, financial institution, corporate and government customer base by developing and offering additional value-added products and services to cross-sell along with our core offerings. We intend to continue to focus on these and other new product opportunities in order to take advantage of our leadership position in the transaction processing industry in the Latin American and Caribbean region.
Our Business
We offer our customers end-to-end products and solutions across the transaction processing value chain from a single source across numerous channels and geographic markets, as further described below.
Merchant Acquiring
According to the July 2012 Nilson Report, we are the largest merchant acquirer in the Caribbean and Central America and the sixth largest in Latin America based on total number of transactions. Our Merchant Acquiring business provides services to merchants at over 25,000 locations that allow them to accept electronic methods of payment such as debit, credit, prepaid and EBT cards carrying the ATH, Visa, MasterCard, Discover and American Express brands. Our full suite of merchant acquiring services includes, but is not limited to, the underwriting of each merchants contract, the deployment of POS devices and other equipment necessary to capture merchant transactions, the processing of transactions at the point-of-sale, the settlement of funds with the participating financial institution, detailed sales reports and customer support. In 2012, our Merchant Acquiring business processed over 280 million transactions.
Our Merchant Acquiring business generated $69.6 million, or 20.4%, of total revenues and $33.8 million, or 26.6%, of total segment income from operations for the year ended December 31, 2012.
Payment Processing
We are the largest card processor and network services provider in the Caribbean. We provide an innovative and diversified suite of payment processing services to blue chip regional and global corporate customers, government agencies, and financial institutions across Latin American and the Caribbean. These services provide the infrastructure technology necessary to facilitate the processing and routing of payments across the transaction processing value chain.
At the point-of-sale, we sell transaction processing technology solutions, similar to the services in our Merchant Acquiring business, to other merchant acquirers to enable them to service their own merchant customers. We also offer terminal driving solutions to merchants, merchant acquirers (including our Merchant Acquiring business) and financial institutions, which provide the technology to securely operate, manage and
77
monitor POS terminals and ATMs. We also rent POS devices to financial institution customers who seek to deploy them across their own businesses. We currently provide technology services for over 4,100 ATMs and over 104,000 POS terminals in the region and are continuously certifying new machines and devices to expand this reach.
To connect the POS terminals to card issuers, we own and operate the ATH network, one of the leading ATM and PIN debit networks in Latin America. The ATH network connects the merchant or merchant acquirer to the card issuer and enables transactions to be routed or switched across the transaction processing value chain. The ATH network offers the technology, communications standards, rules and procedures, security and encryption, funds settlement and common branding that allow consumers, merchants, merchant acquirers, ATMs, card issuer processors and card issuers to conduct commerce seamlessly, across a variety of channels, similar to the services provided by Visa and MasterCard. The ATH network and processing businesses processed over one billion transactions in 2012. Over 70% of all ATM transactions and over 80% of all debit transactions in Puerto Rico are processed through the ATH network.
To enable financial institutions, governments and other businesses to issue and operate a range of payment products and services, we offer an array of card processing and other payment technology services, such as internet and mobile banking software services, bill payment systems and EBT solutions. Financial institutions and certain retailers outsource to us certain card processing services such as card issuance, processing card applications, cardholder account maintenance, transaction authorization and posting, fraud and risk management services, and settlement. Our payment products include electronic check processing, automated clearing house (ACH), lockbox, online, interactive voice response and web-based payments through personalized websites, among others.
We have been the only provider of EBT services to the Puerto Rican government since 1998, processing approximately $2.5 billion in volume annually. Our EBT application allows certain agencies to deliver government benefits to participants through a magnetic card system and serves over 840,000 active participants.
Our Payment Processing business accounted for $94.8 million, or 27.7%, of total revenues and $53.7 million, or 42.1%, of total segment income from operations for the year ended December 31, 2012.
Business Solutions
We provide our financial institution, corporate and government customers with a full suite of business process management solutions including specifically core bank processing, network hosting and management, IT consulting services, business process outsourcing, item and cash processing, and fulfillment. In addition, we believe we are the only non-bank provider of cash processing services to the U.S. Federal Reserve in the Caribbean.
Our Business Solutions business accounted for $177.3 million, or 51.9%, of total revenues and $39.8 million, or 31.3%, of total segment income from operations for the year ended December 31, 2012.
For additional information regarding the Companys segments, see Note 21 of the Notes to Audited Consolidated Financial Statements appearing elsewhere in this prospectus.
Competition
Competitive factors impacting the success of our services include the quality of the technology-based application or service, application features and functions, ease of delivery and integration, ability of the provider to maintain, enhance, and support the applications or services, and price. We believe that we compete favorably in each of these categories. In addition, we believe that our relationship with Banco Popular, large market share and financial institution industry expertise, combined with our ability to offer multiple applications, services and integrated solutions to individual customers, enhances our competitiveness against companies with more limited offerings.
78
In Merchant Acquiring, we compete with several other service providers and financial institutions, including Vantiv, Inc., First Data Corporation, Global Payment Inc., Elavon, Inc., Sage Payment Solutions and some local banks. Also, the card associations and payment networks are increasingly offering products and services that compete with ours. The main competitive factors are price, brand awareness, strength of the relationship with financial institutions, system functionality, service capabilities and innovation. Our business is also impacted by the expansion of new payment methods and devices, card association business model expansion, and bank consolidation.
In Payment Processing, we compete with several other third party card processors and debit networks, including First Data Corporation, Fidelity National Information Services, Inc., Fiserv, Inc., Total System Services, Inc., Vantiv, Inc. and Global Payment Inc. Also, card associations and payment networks are increasingly offering products and services that compete with our products and services. The main competitive factors are price, system performance and reliability, system functionality, security, service capabilities and disaster recovery and business continuity capabilities.
In Business Solutions, our main competition includes internal technology departments within financial institutions, retailers, data processing or software development departments of large companies and/or large computer manufacturers. Main competitive factors are price, system performance and reliability, system functionality, security, service capabilities, and disaster recovery and business continuity capabilities.
Intellectual Property
We own numerous registrations for several trademarks in different jurisdictions and own or have licenses to use certain software and technology, which are critical to our business and future success. For example, we own the ATH and EVERTEC trademarks, which are associated by the public, financial institutions and merchants with high quality and reliable electronic commerce, payments, and debit network solutions and services. Such goodwill allows us to be competitive, retain our customers, and expand our business. Further, we also use a combination of (i) proprietary software, and (ii) duly licensed third party software to operate our business and deliver secure and reliable products and services to our customers. The licensed software is subject to terms and conditions that we consider within industry standards. Most are perpetual licenses and the rest are term licenses with renewable terms. In addition, we monitor these license agreements and maintain close contact with our suppliers to ensure their continuity.
We seek to protect our intellectual property rights by securing appropriate statutory intellectual property protection in the relevant jurisdictions, including patents. We also protect proprietary know-how and trade secrets through company confidentiality policies, licenses, programs, and contractual agreements.
For a description of our arrangements with Popular regarding intellectual property, see Certain Relationships and Related Party Transactions.
Employees
As of December 31, 2012, we employed 1,660 persons across 6 countries in Latin America and the Caribbean. None of our employees are subject to collective bargaining agreements, and we consider our relationships with our employees to be good. We have not experienced any work stoppages.
Government Regulation and Payment Network Rules
Oversight by the Federal Reserve
Popular is a bank holding company that has elected to be treated as a financial holding company under the provisions of the Graham-Leach-Bliley Act of 1999. Because of Populars control of us, we are deemed to be a subsidiary of Popular for purposes of the BHC Act and therefore we are subject to regulation and oversight by
79
the Board of Governors of the Federal Reserve System (the Federal Reserve Board) and our activities are subject to several related significant restrictions, the more significant of which are discussed below.
Transactions with Affiliates
There are various restrictions on our ability to borrow from, and engage in certain other transactions with, Populars bank subsidiaries, Banco Popular and Banco Popular North America (BPNA). In general, Sections 23A and 23B of the Federal Reserve Act and the Federal Reserve Boards Regulation W require that any covered transaction that we enter into with Banco Popular or BPNA (or any of their respective subsidiaries), as the case may be, must be secured by designated amounts of specified collateral and must be limited to 10% of Banco Populars or BPNAs, as the case may be, capital stock and surplus. In addition, all covered transactions between Banco Popular or BPNA, on the one hand, and Popular and all of its subsidiaries and affiliates (which for these purposes includes EVERTEC, LLC) on the other hand, must be limited to 20% of Banco Populars or BPNAs, as the case may be, capital stock and surplus. Covered transactions are defined by statute to include a loan or extension of credit, as well as a purchase of securities issued by an affiliate, a purchase of assets (unless otherwise exempted by the Federal Reserve Board) from the affiliate, the acceptance of securities issued by the affiliate as collateral for a loan, and the issuance of a guarantee, acceptance or letter of credit on behalf of an affiliate.
In addition, Section 23B and Regulation W require all transactions between us and either Banco Popular or BPNA be on terms and conditions, including credit standards, that are substantially the same or at least as favorable to Banco Popular or BPNA, as the case may be, as those prevailing at the time for comparable transactions involving other non-affiliated companies or, in the absence of comparable transactions, on terms and conditions, including credit standards, that in good faith would be offered by Banco Popular or BPNA to, or would apply to, non-affiliated companies.
Permissible Activities
As long as we are deemed to be controlled by Popular for bank regulatory purposes, we may conduct only those activities that are authorized for a bank holding company or a financial holding company under the BHC Act, Federal Reserve Boards Regulation K and other relevant U.S. federal banking laws. These activities generally include activities that are related to banking, financial in nature or incidental to financial activities. In addition, restrictions placed on Popular as a result of supervisory or enforcement actions may restrict us or our activities in certain circumstances, even if these actions are unrelated to our conduct or business. We are considered to be a foreign subsidiary of a bank holding company under the Federal Reserve Boards regulations. Consequently, we rely on the authority granted under the Federal Reserve Boards Regulation K to conduct our data processing, management consulting and related activities outside the United States. The Federal Reserve Boards Regulation K generally limits activities of a bank holding company outside the United States that are not banking or financial in nature or necessary to carry on such activities. Furthermore, before our predecessor was acquired by Popular, it was engaged in certain activities that are not otherwise permissible for a foreign subsidiary under the banking regulations. We continue to engage in such activities pursuant to authority under the Federal Reserve Boards Regulation K, which allows a bank holding company to retain, in the context of an acquisition of a going concern, such otherwise impermissible activities if they account for not more than 5% of either the consolidated assets or consolidated revenues of the acquired organization.
Examinations
As a technology service provider to financial institutions, we are also subject to regulatory oversight and examination by the Federal Financial Institutions Examination Council (the FFIEC), an interagency body of federal financial regulators that includes the Federal Reserve Board. The Office of the Commissioner of Financial Institutions of Puerto Rico also participates in such examinations by the FFIEC. In addition, independent auditors annually review several of our operations to provide reports on internal controls for our clients auditors and regulators.
80
Regulatory Reform and Other Legislative Initiatives
The payment card industry has come under increased scrutiny from lawmakers and regulators. In July 2010, the Dodd-Frank Act was signed into law in the United States. The Dodd-Frank Act sets forth significant structural and other changes to the regulation of the financial services industry and establishes a new agency, the Bureau of Consumer Financial Protection, to regulate consumer financial products and services (including many offered by us and by our customers). In addition, the Durbin Amendment imposes new restrictions on card networks and debit card issuers. More specifically, the Durbin Amendment provides that interchange transaction fees that a card issuer may receive or charge for an electronic debit transaction must be reasonable and proportional to the cost incurred by the card issuer in processing the transaction.
The Federal Reserve Board adopted the final regulations on June 22, 2011. The final regulations (a) set a cap on debit transaction interchange fees to $.21 + 5 bps + $.01 (as a fraud adjustment for issuers that have in place policies and measures to address fraud); (b) require that issuers must enable two unaffiliated payment card networks on their debit cards without regard to authentication method; and (c) prohibit card issuers and payment card networks from entering into exclusivity arrangements for debit card processing and restricts card issuers and payment networks from inhibiting the ability of merchants to direct the routing of debit card transactions over networks of their choice. The final regulations also allows merchants to set minimum dollar amounts (currently, not to exceed $10) for the use of a credit card and provide discounts to consumers who pay with various payment methods, such as cash (which two practices previously violated applicable payment card network rules).
To date, the Durbin Amendment has had mixed implications for our business, but the overall net impact has been positive due to lower interchange costs improving the overall margins of the business. However, we cannot be certain that this trend will continue, and we believe that any future impact (positive or negative) resulting from the Durbin Amendment is uncertain due to the competitive landscape in which we operate. In addition to the Dodd-Frank Act, from time to time, various legislative and regulatory initiatives are introduced in Congress and state legislatures, as well as by regulatory agencies. Such initiatives may include proposals to diminish the powers of bank holding companies and their affiliates. Such legislation could change banking statutes and our operating environment in substantial and unpredictable ways. If enacted, such legislation could increase the cost of doing business or limit permissible activities. We cannot predict whether any such legislation will be enacted, and, if enacted, the effect that it, or any implementing regulations, would have on our financial condition or results of operations.
Other Government Regulations
In addition to oversight by the Federal Reserve Board, our services are subject to a broad range of complex federal, state, Puerto Rico and foreign regulation, including privacy laws, international trade regulations, the Bank Secrecy Act, anti-money laundering laws, the U.S. Internal Revenue Code, the PR Code, the Employee Retirement Income Security Act, the Health Insurance Portability and Accountability Act and other Puerto Rico laws and regulations. Failure of our services to comply with applicable laws and regulations could result in restrictions on our ability to provide them, as well as the imposition of civil fines and/or criminal penalties. The principal areas of regulation (in addition to oversight by the Federal Reserve Board) that impact our business are described below.
Privacy
We and our financial institution clients are required to comply with various state, federal and foreign privacy laws and regulations, including those imposed under the Gramm-Leach-Bliley Act and the Health Insurance Portability and Accountability Act. These regulations place restrictions on the use of non-public personal information. All financial institutions must disclose detailed privacy policies to their customers and offer them the opportunity to direct the financial institution not to share information with third parties. The regulations, however, permit financial institutions to share information with non-affiliated parties who perform services for the financial institutions. These laws also impose requirements for safeguarding personal information
81
through the issuance of data security standards or guidelines. Certain state laws impose similar privacy obligations, as well as, in certain circumstances, obligations to provide notification to affected individuals, states officers and consumer reporting agencies, as well as businesses and governmental agencies that own data, of security breaches of computer databases that contain personal information. In addition, State and Federal government agencies have been contemplating or developing new initiatives to safeguard privacy and enhance data security. As a provider of services to financial institutions, we are required to comply with the privacy regulations and are bound by the same limitations on disclosure of the information received from our customers as apply to the financial institutions themselves. See Risk FactorsRisks Related to Our BusinessSecurity breaches or our own failure to comply with privacy regulations and industry security requirements imposed on providers of services to financial institutions and card processing services could harm our business by disrupting our delivery of services and damaging our reputation.
Anti-Money Laundering and Office of Foreign Assets Control Regulation
Because of Populars ownership interest in EVERTEC and because we provide data processing services to both foreign and domestic financial institutions, we are required to comply with certain anti-money laundering and terrorist financing laws and economic sanctions imposed on designated foreign countries, nationals and others. Specifically, we must adhere to the requirements of the Bank Secrecy Act regarding processing and facilitation of financial transactions. Furthermore, as a data processing company that provides services to foreign parties and facilitates financial transactions between foreign parties, we are obligated to screen transactions for compliance with the sanctions programs administered by OFAC. These regulations prohibit us from entering into or facilitating a transaction that involves persons, governments, or countries designated by the U.S. Government under one or more sanctions regimes.
A major focus of governmental policy in recent years has been aimed at combating money laundering and terrorist financing. Preventing and detecting money laundering, and other related suspicious activities at their earliest stages warrants careful monitoring. The Bank Secrecy Act, along with a number of other anti-money laundering laws, imposes various reporting and record-keeping requirements concerning currency and other types of monetary instruments. Actions, such as structuring transactions to avoid Bank Secrecy Act and anti-money laundering law reporting requirements, failing to prepare or file required reports, preparing inaccurate reports, money laundering, attempted money laundering, and advising customers in any of these activities are violations or potential violations of law. These laws and regulations impose obligations to maintain appropriate policies, procedures and controls to detect, prevent and report money laundering and terrorist financing and to verify the identity of their customers. Failure to maintain and implement adequate programs to combat money laundering and terrorist financing, or to comply with all of the relevant laws or regulations, could have serious legal and reputational consequences for us.
The United States has imposed economic sanctions that affect transactions with designated foreign countries, nationals and others. The OFAC-administered sanctions targeting countries take many different forms. Generally, however, they contain one or more of the following elements: (1) restrictions on trade with or investment in a sanctioned country, including prohibitions against direct or indirect imports of goods or services from and exports to a sanctioned country and prohibitions on U.S. persons engaging in financial transactions relating to making investments in, or providing investment-related advice or assistance to, a sanctioned country; and (2) a blocking of assets in which the government or specially designated nationals of the sanctioned country have an interest, by prohibiting transfers of property subject to U.S. jurisdiction (including property in the possession or control of U.S. persons). Blocked assets (e.g., property and bank deposits) cannot be paid out, withdrawn, set off or transferred in any manner without a license from OFAC. Failure to comply with these sanctions could have serious legal and reputational consequences.
FCPA and Other
As a data processing company that services both foreign and domestic clients, our business activities in foreign countries, and in particular our transactions with foreign governmental entities, subject us to the anti-
82
bribery provisions of the FCPA. Pursuant to applicable anti-bribery laws, our transactions with foreign government officials and political candidates are restricted. Finally, in the course of business with foreign clients and subsidiaries, we export certain software and hardware that is controlled by the Export Administration Regulations from the United States to the foreign parties. Together, these regulations place restrictions on who we can transact with, what transactions may be facilitated, how we may operate in foreign jurisdictions, and what we may export to foreign countries.
Association and Network Rules
We and certain of our subsidiaries are members of or certified processors for several card associations and payment networks, including the ATH network, MasterCard, Visa, American Express, Discover and numerous debit and EBT networks in connection with the services we provide to our customers. As such, we are subject to applicable card association and network rules, which could subject us to a variety of fines or penalties that may be levied by the card associations or networks for certain acts and/or omissions by us, our acquirer customers, processing customers and/or merchants. For example, EMV is a credit and debit card authentication methodology that the card associations are mandating to processors, issuers and acquirers in the payment industry. Compliance deadlines for EMV mandates vary by country and by payment network. We are investing significant resources and man-hours to develop and implement this methodology in all our payment related platforms. However, we are not certain if or when our financial institution customers will use or accept the methodology and the time it will take for this technology to be rolled-out to all customer ATM and POS devices connected to our platforms or adopted by our card issuing clients. Non-compliance with EMV mandates could result in lost business or financial losses from fraud or fines from network operators. We are also subject to network operating rules promulgated by the National Automated Clearing House Association relating to payment transactions processed by us using the Automated Clearing House Network and to various government laws regarding such operations, including laws pertaining to EBT.
Geographic Concentration
Our revenue composition by geographical area is based on Latin America and Caribbean. Latin America includes, among others, Costa Rica, México, Guatemala and Panamá. The Caribbean includes Puerto Rico, the Dominican Republic and Virgin Islands, among others. See Note 21 of the Notes to Audited Consolidated Financial Statements appearing elsewhere in this prospectus for additional information.
Legal Proceedings
We are defendants in various lawsuits or arbitration proceedings arising in the ordinary course of business. Management believes, based on the opinion of legal counsel and other factors, that the aggregated liabilities, if any, arising from such actions will not have a material adverse effect on the financial condition, results of operations and the cash flows of the Company.
Properties
Our principal operations are conducted in Puerto Rico. Our principal executive offices are located at Cupey Center Building, Road 176, Kilometer 1.3, San Juan, Puerto Rico 00926.
We own one property in Costa Rica, in the province of San Jose, which is used by our Costa Rican subsidiaries for their Payment Processing businesses. We also lease space in 9 other locations across Latin America and the Caribbean, including our headquarters in San Juan, Puerto Rico and various data centers and office facilities to meet our sales and operating needs. We believe that our properties are in good operating condition and adequately serve our current business operations. We also anticipate that suitable additional or alternative space, including those under lease options, will be available at commercially reasonable terms for future expansion.
83
Executive Officers and Directors
The following table sets forth information regarding the individuals who currently serve as our executive officers and members of our Board as of April 1, 2013.
Name |
Age |
Title |
||||
Peter Harrington |
53 | President and Chief Executive Officer | ||||
Juan J. Román |
47 | Executive Vice President and Chief Financial Officer | ||||
Philip E. Steurer |
44 | Executive Vice President and Chief Operating Officer | ||||
Carlos J. Ramírez |
51 | Executive Vice President, Head of Business Solutions | ||||
Miguel Vizcarrondo |
39 | Executive Vice President, Head of Merchant Acquiring Business and Payment Processing | ||||
Marc E. Becker |
40 | Chairman of the Board and Director | ||||
Félix M. Villamil |
51 | Vice Chairman of the Board and Director | ||||
Jorge Junquera |
64 | Director | ||||
Nathaniel J. Lipman |
48 | Director* | ||||
Matthew H. Nord |
33 | Director | ||||
Richard L. Carrión Rexach |
60 | Director | ||||
Néstor O. Rivera |
66 | Director | ||||
Scott I. Ross |
33 | Director | ||||
Thomas M. White |
55 | Director | ||||
Alan H. Schumacher |
66 | Director Nominee** |
* | Will resign, effective on the date of effectiveness of the registration statement of which this prospectus is a part. |
** | Appointment effective on the date of effectiveness of the above-referenced registration statement. |
Peter Harrington has been our President and Chief Executive Officer (CEO) since April 17, 2012 and EVERTEC, LLCs President and Chief Executive Officer since February 22, 2012. Prior to joining EVERTEC, Mr. Harrington served as President of Latin America and Canada for First Data Corporation, a merchant acquiring and payment processing company (First Data), from 2002 to 2008. Prior to that role, Mr. Harrington served as President of PaySys International, Inc., a wholly owned subsidiary of First Data. Mr. Harrington joined First Data in 1998 as the Director of European Operations. Prior to joining First Data, he was a Managing Director responsible for the card processing business of EDS Africa, a subsidiary of Electronic Data Systems. Mr. Harrington also managed lending and credit card operations at The Massachusetts Company (a subsidiary of Travelers Insurance Company) and Fleet National Bank. In 2009, Mr. Harrington founded a consulting business focused on the payments industry where he consulted for major international payment companies and leading private equity firms operating in Canada and Latin America.
Juan J. Román has been our Executive Vice President and Chief Financial Officer (CFO) since April 17, 2012 and EVERTEC, LLCs Executive Vice President and Chief Financial Officer since August 1, 2011. Prior to joining EVERTEC, Mr. Román served as Vice President of Finance and Chief Financial Officer of Triple-S Management Corporation, a provider of managed care and related products, since 2002. From 1996 to 2002, Mr. Román held numerous positions with Triple-S Management Corporation or its subsidiaries. From 1987 to 1995, Mr. Román worked at KPMG, LLP. Mr. Román has been a Certified Public Accountant and a member of the Puerto Rico Society of Certified Public Accountants as well as the American Institute of Certified Public Accountants since 1989.
Philip E. Steurer has been our and EVERTEC, LLCs Executive Vice President and Chief Operating Officer since August 1, 2012. Previously, Mr. Steurer served as Senior Vice President of Latin America and Caribbean for First Data from 2001 to 2012. Prior to that role, Mr. Steurer served as Unit Manager, Credit Services for Sears, Roebuck and Co. from 1999 to 2001.
84
Carlos J. Ramírez has been our Executive Vice President, Head of Business Solutions since April 17, 2012 and EVERTEC, LLCs Executive Vice President, Head of Business Development since 2004. From 1997 to 2004, Mr. Ramírez served as Senior Executive Vice President of Business Development for GM Group, Inc. Puerto Rico. From 1990 to 1997, Mr. Ramírez served as Senior Executive Vice President for GM Group, Inc. International Division. From 1984 to 1990, Mr. Ramírez served as Sales Manager for Multiple Computer Services and as Systems Engineer from 1983 to 1984.
Miguel Vizcarrondo has been our Executive Vice President, Head of Merchant Acquiring Business and Payment Processing since April 17, 2012 and Executive Vice President, Head of Merchant Acquiring Business since February 22, 2012. Prior to that, Mr. Vizcarrondo served as EVERTEC, LLCs Senior Vice President, Head of the Merchant Acquiring Business since the consummation of the Merger. Prior to the Merger, Mr. Vizcarrondo has served in that capacity for Banco Popular since 2006. From 2000 to 2006, Mr. Vizcarrondo served as Vice PresidentCorporate Banking for Banco Popular. From 1996 to 2000, Mr. Vizcarrondo served as Portfolio ManagerTreasury Division for Banco Popular. Mr. Vizcarrondo is the nephew of Mr. Carrión, who has been a member of EVERTEC, LLCs Board of Managers (the EVERTEC, LLC Board) since the consummation of the Merger.
Marc E. Becker has been our Chairman of the Board since April 17, 2012 and EVERTEC, LLCs Chairman of the Board since the consummation of the Merger. Mr. Becker is a partner of Apollo Management. He has been employed with affiliates of Apollo Management since 1996 and has served as an officer of certain affiliates of Apollo Management. Prior to that time, Mr. Becker was employed by Smith Barney Inc. within its Investment Banking division. Mr. Becker serves on several boards of directors, including Affinion Group, Inc., Apollo Residential Mortgage, Inc., Realogy Holdings Corp. and SourceHOV Holdings, Inc. During the past five years, Mr. Becker also served as a director of Vantium Capital, Inc. (from January 2007 to October 2012), Quality Distribution, Inc. (from June 1998 to May 2011), Countrywide plc (from May 2007 to February 2009), National Financial Partners (from January 1999 to May 2007), SourceCORP (from January 2006 to April 2011) and Metals USA Holdings Corp. (from May 2005 to December 2007), and prior thereto, Mr. Becker also served as a director of UAP Holding Corp. (from November 2003 to November 2006). Mr. Becker has significant experience in making and managing private equity investments on behalf of Apollo Management and over 17 years experience in financing, analyzing and investing in public and private companies.
Félix M. Villamil has been Vice Chairman of our Board since April 17, 2012 and has served as EVERTEC, LLCs Vice Chairman of the Board since February 22, 2012. Prior to that, Mr. Villamil served as member of the EVERTEC, LLC Board and President and Chief Executive Officer of EVERTEC, LLC from 2004 until February 22, 2012. Prior to joining EVERTEC, Mr. Villamil served as Executive Vice President of Popular (NASDAQ: BPOP) from 2002 to 2004. From 1990 to 2004, Mr. Villamil was employed by Banco Popular where he served as Vice PresidentAssistant General Auditor from 1990 to 1995, as Senior Vice President and General Auditor from 1995 to 1997, as Senior Vice PresidentCredit Risk Management Division from 1997 to 2001 and as Senior Vice PresidentRetail Banking Group from 2001 to 2002. Before his employment with Banco Popular, Mr. Villamil served as Vice PresidentGeneral Auditor for Banco de Ponce from 1989 to 1990. Mr. Villamil began his career as Audit Manager, primarily in the financial institutions segment, for KPMG LLP from 1984 to 1989. Mr. Villamil has been a Certified Public Accountant since 1985. Mr. Villamil has significant experience in the banking and processing business.
Jorge Junquera has been a member of our Board since April 17, 2012 and a member of the EVERTEC, LLC Board since the consummation of the Merger. Mr. Junquera has been Senior Executive Vice President of Popular since 1997. Mr. Junquera has been Chief Financial Officer of Popular and Banco Popular and Supervisor of the Financial Management Group of Popular since 1996. As of March 15, 2013, Mr. Junquera assumed the role of Vice Chairman and Special Assistant to the CEO of Popular, and no longer serves as Chief Financial Officer of Popular. Mr. Junquera has also served as President and Director of Popular International Bank, Inc., a direct wholly-owned subsidiary of Popular, since 1996. Mr. Junquera served as Director of Banco Popular until
85
2000. He again undertook the role of Director from 2001 to the present. Mr. Junquera has also served as a Director of Popular North America, Inc. since 1996 and of other indirect wholly-owned subsidiaries of Popular. Mr. Junquera has significant experience managing financial institutions and serving on boards of directors.
Nathaniel J. Lipman has been a member of our Board since April 17, 2012 and a member of the EVERTEC, LLC Board since the consummation of the Merger. Mr. Lipman has served as the Executive Chairman of the Board of Directors of Affinion Group Holdings, Inc. and Affinion Group, Inc. since October 17, 2005. Previously, he also served as the Chief Executive Officer of Affinion Group Holdings, Inc. and Affinion Group, Inc. from October 17, 2005 to September 20, 2012. Mr. Lipman served as the President of Affinion Group Holdings, Inc. from October 17, 2005 to January 14, 2011, and as the President of Affinion Group, Inc. from October 17, 2005 to January 13, 2010. Mr. Lipman was formerly the President and Chief Executive Officer of Trilegiant, Inc. starting in August 2002 and President and Chief Executive Officer of Cendant Marketing Group starting in January 2004. From September 2001 until August 2002, he was Senior Executive Vice President of Business Development and Marketing of Trilegiant. Mr. Lipman served as Executive Vice President of Business Development for Cendant Membership Services from March 2000 to August 2001. He joined the Alliance Marketing Division of Cendant in June 1999 as Senior Vice President, Business Development and Strategic Planning. Mr. Lipman was previously Senior Executive Vice President, Corporate Development and Strategic Planning, for Planet Hollywood International, Inc., from 1996 until April 1999. Prior to his tenure at Planet Hollywood, Mr. Lipman was Senior Vice President and General Counsel of House of Blues Entertainment, Inc. and Senior Corporate Counsel at The Walt Disney Company. Mr. Lipman has over 15 years of experience managing and serving on the boards of various corporations.
Matthew H. Nord has been a member of our Board since April 17, 2012 and a member of the EVERTEC, LLC Board since the consummation of the Merger. Mr. Nord is a partner of Apollo Management and has been employed with affiliates of Apollo Management since 2003. Prior to that time, Mr. Nord was a member of the Investment Banking division of Salomon Smith Barney Inc. Mr. Nord serves on several boards of directors, including Affinion Group, Inc., SourceHOV Holdings, Inc., the holding company for Constellium and Noranda Aluminum Holding Corporation. During the past five years, Mr. Nord has also served as a director of Mobile Satellite Ventures, a subsidiary of Skyterra Communications, Inc. (from September 2006 to April 2008) and Hughes Telematics, Inc. (from December 2006 to July 2012). Mr. Nord also serves on the Board of Overseers of the University of Pennsylvanias School of Design. Mr. Nord has significant experience in making and managing private equity investments on behalf of Apollo Management and over ten years experience in financing, analyzing and investing in public and private companies.
Richard L. Carrión Rexach has been a member of our Board since April 17, 2012 and a member of the EVERTEC, LLC Board since the consummation of the Merger. Mr. Carrión has been Chairman of the Board of Popular since 1993, Chief Executive Officer since 1994 and President from 1991 to January 2009 and from May 2010 to the present. Mr. Carrión has been Chairman of Banco Popular since 1993 and Chief Executive Officer since 1989. Mr. Carrión has been President of Banco Popular from May 2010 to present and from 1985 to 2004. Mr. Carrión is also Chairman and Chief Executive Officer of Popular North America, Inc. and other direct and indirect wholly-owned subsidiaries of Popular. Mr. Carrión has also been a director of the Federal Reserve Bank of New York since January 2008; Chairman of the Board of Trustees of Fundación Banco Popular, Inc. since 1982; and Chairman and Director of Banco Popular Foundation, Inc. since 2005. Mr. Carrión has also been a Member of the Board of Directors of Verizon Communications, Inc. since 1995; and former member of the Board of Directors of Wyeth from 2000 to 2006. Mr. Carrións 36 years of banking experience and 27 years at the head of Popular has given him a significant level of knowledge of the Puerto Rico financial system. Mr. Carrión is the uncle of Mr. Vizcarrondo, who serves as our Executive Vice President.
Néstor O. Rivera has been a member of our Board since April 17, 2012 and a member of the EVERTEC, LLC Board since the consummation of the Merger. Mr. Rivera has been Executive Vice President of Banco Popular, in charge of the Retail Banking and Operations Group since April 2004. Before assuming this position, Mr. Rivera served as Senior Vice-President in charge of the Retail Banking Division from 1988 to 2004. Mr. Rivera has significant experience managing financial institutions.
86
Scott I. Ross has been a member of our Board since April 17, 2012 and a member of the EVERTEC, LLC Board since the consummation of the Merger. Mr. Ross is a partner of Apollo Management. Mr. Ross joined Apollo Management and has been employed with affiliates of Apollo Management since 2004 (except for the period from August 2008 until September 2009 when he was employed by Shumway Capital Partners). Prior to 2004, Mr. Ross was a member of the Fixed Income, Currencies and Commodities Division and then a member of the Merchant Banking Division of Goldman, Sachs & Co. Mr. Ross also serves on the board of directors of Great Wolf Resorts, Inc. Mr. Ross has significant experience in making and managing private equity investments on behalf of Apollo Management and over ten years experience in financing, analyzing and investing in public and private companies.
Thomas M. White has been a member of our Board since April 17, 2012 and a member of the EVERTEC, LLC Board since March 2011. Mr. White joined Apollo Management in May 2007 as an Operating Partner in the distribution and transportation industries. From November 2011 to September 2012, Mr. White served as Chief Financial Officer of Constellium Holdco B.V., an aluminum products manufacturer affiliated with Apollo and based in France. From November 2009 to November 2010, Mr. White served as interim Chief Financial Officer of SkyLink Aviation, Inc., a transportation and logistics entity affiliated with Apollo and based in Toronto. From April 2009 to July 2009, Mr. White served as interim Chief Financial Officer of CEVA Group, plc, a global logistics and supply chain company affiliated with Apollo and based in the Netherlands. From 2002 to 2007, Mr. White was the Senior Vice President, Chief Financial Officer and Treasurer of Hub Group, Inc., a NASDAQ listed company providing transportation management, intermodal, truck brokerage and logistics services. Prior to joining Hub Group, Mr. White was a senior audit partner with Arthur Andersen, which he joined in 1979. Mr. White currently serves on the board of directors of Quality Distribution Inc., CEVA Group plc, and Landauer, Inc. During the past five years, Mr. White has also served as a director of SkyLink Aviation, Inc. (from November 2009 to November 2010) and as a director of FTD, Inc. (from February 2006 to August 2008). Mr. White is a Certified Public Accountant. With his experience as a Chief Financial Officer, as a senior audit partner at Arthur Andersen, and service on other audit committees, including that of a public company, as well as his educational background, Mr. White brings an understanding of financial statements, financial reporting and internal controls, to our Board.
Alan H. Schumacher will become a member of our Board on the date of effectiveness of the registration statement of which this prospectus is a part. He is currently a director of Bluelinx Holdings Inc., Noranda Aluminum Holding Corporation, North American Bus Industries, Inc., Bluebird Bus Holdings Inc. and Quality Distribution Inc. Mr. Schumacher was a director of Anchor Glass Container Inc. from 2002 to 2006, and of Equable Ascent Financial, LLC from December 2009 through February 27, 2012. Mr. Schumacher was a member of the Federal Accounting Standards Advisory Board from 2002 through June, 2012. Mr. Schumacher has 23 years of experience working in various positions at American National Can Corporation and American National Can Group, where, from 1997 until his retirement in 2000, he served as Executive Vice President and Chief Financial Officer and, from 1988 through 1996, he served as Vice President, Controller and Chief Accounting Officer. Mr. Schumacher has experience in oversight of financial reporting and internal controls.
Board Composition
Our Board will be comprised of nine directors as of the consummation of this offering, all of whom are named in this prospectus. Effective on the date of effectiveness of the registration statement of which this prospectus is a part, Mr. Lipman will resign as director and Mr. Schumacher will be appointed as an independent director. Upon the closing of this offering, Apollo and Popular as a group will continue to control a majority of our voting common stock. As a result, we will be a controlled company within the meaning of the NYSE listing rules, which state that a company of which more than 50% of the voting power is held by an individual, group or another company is a controlled company. We intend to avail ourselves of the controlled company exception, which eliminates the requirements that we have a majority of independent directors on our Board and that we have compensation and nominating committees composed entirely of independent directors. We will be required, however, to have an audit committee with one independent director during the 90-day period beginning on the date of effectiveness of the registration statement filed with the SEC in connection with this offering and
87
of which this prospectus is part. After such 90-day period and until one year from the date of effectiveness of the registration statement, we will be required to have a majority of independent directors on our audit committee. Thereafter, we will be required to have an audit committee comprised entirely of independent directors.
If at any time we cease to be a controlled company under the NYSE listing rules, our Board will take all action necessary to comply with the NYSE listing rules, including appointing a majority of independent directors to our Board and establishing certain committees composed entirely of independent directors, subject to a permitted phase-in period. We will cease to qualify as a controlled company once the group consisting of Apollo and Popular ceases to control a majority of our voting stock.
Subject to certain exceptions set forth in the Stockholder Agreement described elsewhere in this prospectus and applicable law, so long as Apollo owns at least 25% of our outstanding voting common stock, Apollo will generally have the right to nominate five directors, and so long as Popular, together with its affiliates, owns at least 25% of our outstanding voting common stock, Popular will generally have the right to nominate three directors, subject to certain adjustments if Popular and its affiliates own at least 10% more of our voting common stock than the amount of our voting common stock owned by Apollo at such time. Apollo will own approximately 37.0% and Popular will own approximately 35.5% of our common stock after this offering, assuming the underwriters do not exercise their option to purchase up to 3,157,895 additional shares. Each of Apollo and Popular has agreed to vote all of the shares of our voting common stock owned by it and its affiliates, and to take all other actions within its control, to cause the election of directors nominated in accordance with the Stockholder Agreement. Similarly, we have agreed to take all actions within our control necessary and desirable to cause the election of directors nominated in accordance with the Stockholder Agreement. Accordingly, immediately after this offering, Apollo and Popular will have the power to control the election of directors at our annual meetings. Except for certain exceptions described in the Stockholder Agreement and subject to applicable law, a director only may be removed and replaced by the stockholder having the right to nominate such director. Our executive officers and key employees serve at the discretion of our Board. See Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerStockholder Agreement.
Pursuant to the Stockholder Agreement, Messrs. Becker, Nord, Ross and White, who currently serve as directors, Mr. Lipman, who will serve as director until the date of effectiveness of the registration statement of which this prospectus is a part, and Mr. Schumacher, who will serve as director after the date of effectiveness of the above-referenced registration statement, were nominated by Apollo, and Messrs. Carrión, Junquera and Rivera, who currently serve as directors, were nominated by Popular. Pursuant to the Stockholder Agreement, Mr. Villamil currently serves as a management director.
Audit Committee
Immediately prior to the date of effectiveness of the registration statement of which this prospectus is a part, our Audit Committee consisted of Messrs. Ross, chairperson, and Nord, who were nominated to serve on our Board by Apollo, and Mr. Junquera, who was nominated to serve on our Board by Popular. Following the date of effectiveness of the above-referenced registration statement, our Audit Committee will consist of Messrs. Ross, Chairperson, Schumacher and Junquera. Our Board has determined that Mr. Schumacher qualifies as an audit committee financial expert as such term is defined in Item 407(d)(5) of Regulation S-K and that he is independent as independence is defined in Rule 10A-3 of the Exchange Act and under NYSE listing standards. Under the NYSE listing rules we will be required to have an audit committee with one independent director during the 90-day period beginning on the date of effectiveness of the registration statement filed with the SEC in connection with this offering and of which this prospectus is part. After such 90-day period and until one year from the date of effectiveness of the registration statement, we will be required to have a majority of independent directors on our audit committee. Thereafter, we will be required to have an audit committee comprised entirely of independent directors. Our Audit Committee will consist of at least three board members which must meet at least four times a year, including once every fiscal quarter. The responsibilities of our Audit Committee will include overseeing the following: the integrity of our financial statements; its independent auditors qualifications, independence and performance; the performance of our internal audit function; and our compliance with laws and regulations.
88
Compensation Committee
Following the consummation of this offering, our Compensation Committee (the Company Committee) will consist of Messrs. Becker, chairperson, and Ross, who were nominated to serve on our Board by Apollo, and Mr. Rivera, who was nominated to serve on our Board by Popular. We intend to avail ourselves of the controlled company exception under the NYSE listing rules which eliminates the requirement that we have a compensation committee composed entirely of independent directors. The Company Committee must meet at least once a year and will make decisions related to the equity-based compensation of EVERTEC employees and managers. The responsibilities of the Company Committee will include: reviewing the CEOs equity based compensation; administering all equity based compensation plans; in consultation with the EVERTEC, LLC Compensation Committee (the EVERTEC, LLC Committee), approving all equity-based compensation for other officers and managers; and, in consultation with the EVERTEC, LLC Committee, adopting, modifying, or terminating the equity-based compensation plans.
Nominating Committee
Following the consummation of this offering, we do not anticipate that our Board will have a nominating committee. Instead, the members of our Board will continue to be nominated in accordance with the terms of the Stockholder Agreement, our organizational documents and applicable law. The Stockholder Agreement provides, among other things, that for so long as each of Apollo and Popular, together with its affiliates, owns at least 25% of our outstanding voting common stock, eight members of our Board will be nominees of either Apollo or Popular. However, if there are any vacancies on our Board as a result of the aggregate number of our directors that Apollo and Popular have the right to nominate pursuant to the Stockholder Agreement being less than eight, then a committee consisting of our entire Board (other than our independent directors and any directors who are to be replaced because either Apollo or Popular has lost the right to nominate such director) has the right to nominate the individuals to fill such vacancies, which nominees must be reasonably acceptable to each of Apollo and Popular for so long as it, together with its affiliates, owns at least 5% of our outstanding voting common stock. The Stockholder Agreement further clarifies that it does not eliminate the right of stockholders holding a majority of our outstanding common stock to remove any such director with or without cause or the right of any of our stockholders to nominate a person for election as a director (whether to fill a vacancy or otherwise) at any meeting of the stockholders in accordance with applicable law, our amended and restate certificate of incorporation and our amended and restated bylaws.
As a controlled company under the NYSE listing rules, we will not be required to have a nominating committee. In light of the terms of the Stockholder Agreement and the current composition of the Board, our Board does not believe that a separately-designated nominating committee is necessary to discuss and determine the nominees for election to the Board. If at any time we cease to be a controlled company under the NYSE listing rules, our Board will take all action necessary to comply with the NYSE listing rules, including establishing a nominating committee composed entirely of independent directors, subject to a permitted phase-in period.
Other Committees
Our amended and restated bylaws will provide that our Board may establish one or more additional committees. The Stockholder Agreement provides that, unless otherwise prohibited by applicable law or regulation or the NYSE listing rules (including the independence requirements described above), for so long as Apollo or Popular owns, together with its affiliates, at least 5% of our outstanding common stock, it has the right to representation on each committee of the Board in the same proportion as the number of directors, if any, nominated by it bears to the total number of Directors.
Code of Ethics
We have adopted a Code of Ethics that applies to all our directors, officers and employees, including our Chief Executive Officer and Chief Financial Officer. Our Code of Ethics is posted on our website at www.evertecinc.com in the Investor Relations section under Governance Documents. We intend to include
89
on our website any amendments to, or waivers from, a provision of the Code of Ethics that applies to our principal executive officer, principal financial officer, principal accounting officer, or controller that relates to any element of the code of ethics as defined by the SEC.
Executive Compensation
The information in this Executive Compensation section reflects the compensation structure and policies of EVERTEC as of December 31, 2012, unless otherwise noted.
Overview of Compensation Committees
The EVERTEC, LLC Committee is responsible for recommending to the EVERTEC, LLC Board our general compensation philosophy and objectives, making decisions relating to the compensation of our CEO, approving the compensation of our other executive officers, and making recommendations to the Company Committee with respect to the equity-based compensation for our executive officers and directors. The EVERTEC, LLC Committee is also charged with overseeing the risk assessment of our compensation arrangements applicable to our executive officers and other employees, and reviewing and considering the relationship between risk management policies and practices, and compensation.
The Company Committee is responsible for the decisions related to the equity-based compensation of our CEO and other executive officers as well as the administration of our equity-based compensation plans, in which our named executive officers may participate.
Both compensation committees meet jointly and as often as necessary, but at least once each year. Although, the Company Committee and the EVERTEC, LLC Committee are primarily responsible for analyzing the compensation programs and making recommendations to our Board, both committees have the authority to hire a compensation consultant to assist them in fulfilling their duties. However, to date no compensation consultants have been retained.
The Compensation Discussion and Analysis below describes our compensation objectives, practices and philosophy with respect to our NEOs for the fiscal year ended December 31, 2012.
Compensation Discussion and Analysis
Our named executive officers (each, an NEO, and collectively, the NEOs) at December 31, 2012 are listed in the table below. All of our NEOs are (or were) primarily employed by EVERTEC, LLC, which is our principal operating subsidiary, but also serve in similar functions at EVERTEC, Inc.
Named executive officers |
Title |
|
Peter Harrington (1) |
President and Chief Executive Officer | |
Juan J. Román (2) |
Executive Vice President and Chief Financial Officer | |
Philip E. Steurer (3) |
Executive Vice President and Chief Operating Officer | |
Miguel Vizcarrondo ( 4 ) |
Executive Vice President, Head of Merchant Acquiring Business and Payment Processing | |
Carlos J. Ramírez |
Executive Vice President, Head of Business Solutions | |
Felix M. Villamil (5) |
Former President and Chief Executive Officer; Current Vice Chairman of the Board |
(1) | Mr. Harrington was appointed as CEO of EVERTEC, LLC on February 22, 2012. |
(2) | Mr. Román was appointed as CFO of EVERTEC, LLC on August 1, 2011. |
90
(3) | Mr. Steurer was appointed as Chief Operating Officer of EVERTEC, LLC on August 1, 2012. |
( 4) |
Mr. Vizcarrondo served as Senior Vice President of EVERTEC, LLC until February 22, 2012 when he was promoted to Executive Vice President. |
(5) | Mr. Villamil served as President and Chief Executive Officer of EVERTEC, LLC until February 22, 2012. Mr. Villamil has assumed the role of Vice Chairman of the Board of EVERTEC, LLC and continues to serve as a member of our Board. |
Compensation Philosophy and Objectives
As mentioned above, the EVERTEC, LLC Committee is responsible for establishing, implementing and continually monitoring adherence with our compensation philosophy. Its intent is to ensure that the total compensation paid to our executive officers is fair, reasonable and competitive.
The philosophy behind our compensation program is to:
|
Support an environment that rewards performance with respect to established goals; |
|
Integrate our incentive compensation program with our short and long-term success; and |
|
Align the interest of executives with the long-term interests of stockholders through equity based awards that can result in ownership of stock. |
Compensation for our NEOs is designed to provide rewards commensurate with each NEOs contribution. Our executive compensation strategy is designed to achieve the following objectives:
|
Attract and retain highly qualified executives; |
|
Provide executives with compensation that is competitive within the industry in which we operate; |
|
Establish compensation packages that take into consideration the executives role, qualifications, experience, responsibilities, leadership potential, individual goals and performance; and |
|
Align executive compensation to support our objectives. |
The EVERTEC, LLC Committee believes the executive compensation packages provided by us to our executives, including to our NEOs, should include both cash and equity-based compensation that rewards performance as measured against established goals and that ensure management is not encouraged to take unnecessary and/or excessive risks that may harm the Company.
Role of Executive Officers in Compensation Decisions
Our CEO annually reviews the performance of each of our other NEOs. The conclusions reached and recommendations based on these reviews, including with respect to salary adjustments and annual incentive awards target and actual payout amounts, are presented to the EVERTEC, LLC Committee, which has the discretion to modify any recommended adjustments or awards to executives.
The EVERTEC, LLC Committee has final approval over all compensation decisions for our NEOs and approves recommendations regarding cash and equity awards to all of our NEOs.
Our CEO is not permitted to attend any meetings of the EVERTEC, LLC Committee or the Company Committee where the CEOs performance or compensation is discussed, unless specifically invited by the committee.
Executive Compensation Program
On an annual basis, the EVERTEC, LLC and Company Committees may conduct a comprehensive review of the executive compensation philosophy and objectives, and could make changes they consider appropriate following, as applicable, the general compensation practices in the processing industry and the prevailing economic scenarios in the countries in which we do business.
91
Our compensation program for our NEOs consists of the following key elements:
|
Base salary; |
|
Short-term cash incentives based on performance; |
|
Long-term equity incentives also based on performance; and |
|
Other benefits and perquisites. |
Elements of Compensation
Base Salary
We provide our NEOs and other employees with base salary to compensate them for services rendered during each fiscal year. Base salary ranges for NEOs are determined for each executive based on his or her position and scope of responsibility. The initial base salary for our NEOs is established in their employment agreements.
Annual base salary for our NEOs is subject to annual review by the EVERTEC, LLC Committee for possible increase at the EVERTEC, LLC Boards sole discretion. In reviewing base salaries, the EVERTEC, LLC Committee may consider (i) changes in individual responsibility; (ii) internal analysis of the executives compensation, both individually and relative to other officers; and (iii) the individual performance of the executive.
Performance-Based Incentive Compensation
Annual Bonus
Our NEOs are generally eligible to earn annual bonus incentive payments based on performance against measurable annual financial goals and on a discretionary element. This annual incentive payment is contingent upon attainment of EVERTEC, LLCs budgeted Adjusted EBITDA and the achievement of qualitative and quantitative performance goals as established by the EVERTEC, LLC Board.
The annual cash incentive is intended to focus the entire organization on the budgeted Adjusted EBITDA. The EVERTEC, LLC Committee uses Adjusted EBITDA as the performance goal because it is a critical metric used by management to direct and measure our business performance and achievement of strategy goals. We believe that this measure is clearly understood by both our employees and stockholders, and that achievement of the stated goal is a key component in the creation of long-term value for our stockholders. For 2012, the EVERTEC, LLC Board established an Adjusted EBITDA performance goal of $172.3 million. Reported actual Adjusted EBITDA was $169.6 million for the year ended December 31, 2012. As a result, for 2012 the EVERTEC, LLC Committee approved annual incentive payouts to our NEOs who were eligible to receive annual bonuses for 2012 at an average of 93% based on the Companys 2012 financial and operating performance and individual executive performance.
The annual incentive, as mentioned above, is divided into two elements, a performance-based element and a discretionary element, neither of which are payable unless approved by the EVERTEC, LLC Board. The performance-based element is based on the budgeted Adjusted EBITDA and the discretionary element is based on the EVERTEC, LLC Committees assessment of the individual employees performance. In assessing the individual performance of our NEOs, the EVERTEC, LLC Committee, in its discretion, considers recommendations of our CEO (except in determining the CEOs own bonus) and the following list of factors (this list is not exclusive) and makes its determinations as of the date the bonus is payable: (i) achievement of internal financial and operating targets, (ii) improvement of management and (iii) organizational capabilities and implementation of long-term strategic plans.
The target bonus percentage (which is segregated between the percentage applied to the performance-based element and to the discretionary element) for our NEOs is established in their employment agreements, which are summarized below under Employment Agreements following the Summary Compensation Table.
92
The target annual cash bonus, and the performance-based and discretionary elements, for each NEO as a percentage of salary were as follows:
Named executive officers |
Target bonus percentage | Performance-based | Discretionary | |||||||||||
Peter Harrington (1) |
100 | % | | 100 | % | |||||||||
Juan J. Román |
75 | % | 50 | % | 25 | % | ||||||||
Philip E. Steurer (2) |
75 | % | | 75 | % | |||||||||
Miguel Vizcarrondo |
75 | % | 30 | % | 45 | % | ||||||||
Carlos J. Ramírez |
75 | % | 30 | % | 45 | % | ||||||||
Félix M. Villamil (3) |
n/a | n/a | n/a |
(1) | With respect to fiscal year 2012, Mr. Harringtons employment agreement provides the executive can earn a bonus of up to 50% of his annual base salary. |
(2) | In the case of Mr. Steurer, in connection with his hire on August 1, 2012, his 2012 annual bonus amount of $100,000 was specified in his employment agreement. |
(3) | In connection with Mr. Villamils transition from President and Chief Executive Officer of EVERTEC, LLC to Vice Chairman of the EVERTEC, LLC Board, EVERTEC, LLC and Mr. Villamil entered into a modification agreement which is summarized below under CEO Compensation. In accordance with the modification agreement, Mr. Villamil was not eligible to receive an annual bonus payment. |
2010 Equity Incentive Plan
On September 30, 2010, the board of directors of Holdings adopted the Carib Holdings, Inc. 2010 Equity Incentive Plan (as amended and restated, as described below, the 2010 Plan). Holdings reserved 5,843,208 shares of its Class B Non-Voting Common Stock for issuance upon exercise and grants of stock options, restricted stock and other equity awards under the 2010 Plan. In connection with the Reorganization, on April 17, 2012 (i) the 2010 Plan was amended and assumed by the Company, (ii) each of the then outstanding stock options to purchase shares of Holdings Class B Non-Voting Common Stock (including, without limitation, those described in this section) became a stock option to purchase the same number and class of shares of the Companys Class B Non-Voting Common Stock, in each case on the same terms (including exercise price) as the original stock option and (iii) each of the then outstanding shares of restricted stock of Holdings (including, without limitation, those described in this section) was converted into the same number of shares of restricted stock of Company. The purpose of the 2010 Plan is to provide a means through which EVERTEC and its subsidiaries may attract and retain key personnel and whereby its directors, officers, employees, consultants and advisors can acquire and maintain an equity interest in EVERTEC or be paid incentive compensation, thereby strengthening their commitment to the welfare of EVERTEC and its subsidiaries and aligning their interests with those of EVERTECs stockholders. Our Board was in charge of administering the 2010 Plan until May 31, 2012 when it delegated this responsibility to the Company Committee.
This Executive Compensation section assumes that EVERTEC, Inc. had adopted the 2010 Plan as of September 30, 2010.
Equity awards are generally awarded to executives upon commencement of employment or in connection with promotions. Awards typically take the form of stock options with a mix of time-based and performance-based vesting.
Subject to the terms and conditions set forth in the respective stock option agreement and the 2010 Plan, Holdings granted 2010 Plan participants the right to purchase shares of Holdings Class B Non-Voting Common Stock in three vesting tranches as follows: (i) Tranche A options will generally vest in five equal installments; (ii) Tranche B options will vest at such time as the Investor Internal Rate of Return (IRR) equals or exceeds 25% based on cash proceeds received by the Investor; and (iii) Tranche C options will vest at such time as the IRR equals or exceeds 30% based on cash proceeds received by the Investor; provided, that, the participant is then employed by us or an affiliate. Notwithstanding the vesting provision of the stock options, the awards will only become exercisable upon the earlier to occur of a change of control or an initial public offering of EVERTEC.
On February 22, 2012, in connection with his employment, Mr. Harrington and Holdings entered into a stock option agreement (the Harrington Option Agreement), in accordance with the 2010 Plan. The Harrington Option
93
Agreement provides for a grant of 700,000 options, of which 233,334 are Tranche A options, 233,334 are Tranche B options and 233,332 are Tranche C options that vest upon the attainment of certain performance criteria as described above, each with an exercise price of $4.83 per share. Mr. Harrington and Holdings also entered into a Subscription Agreement, dated as of February 22, 2012, pursuant to which Mr. Harrington purchased 29,292 shares of Class B Non-Voting Common Stock of the Company. In addition, Mr. Harrington and Holdings also entered into a restricted stock agreement, dated as of February 22, 2012, pursuant to which Mr. Harrington was granted 29,292 restricted shares of Class B Non-Voting Common Stock of Holdings, which vest on the earlier to occur of (i) the date that Mr. Harrington receives a bonus in respect of 2012 from EVERTEC, LLC and (ii) May 1, 2013, subject to Mr. Harringtons continuous service on the applicable vesting date. The restricted shares were granted to Mr. Harrington outside the Plan but will be subject to the terms and conditions of the Plan.
Also, on February 22, 2012, in connection with his promotion to Executive Vice President, Mr. Vizcarrondo was granted an additional 20,000 options: 6,668 Tranche A options, 6,666 Tranche B options and 6,666 Tranche C options in accordance with the 2010 Plan, each with an exercise price of $4.83 per share. The Tranche A options vest in four equal installments and the Tranche B and C options vest upon the attainment of certain performance criteria.
On August 1, 2012, in connection with his employment, Mr. Steurer and EVERTEC, Inc. entered into a stock option agreement, in accordance with the 2010 Plan. Mr. Steurers option agreement provides for a grant of 300,000 options, of which 100,000 Tranche A options vest in five equal installments and 100,000 Tranche B options and 100,000 Tranche C options vest upon the attainment of certain performance criteria, each with an exercise price of $6.04 per share. Mr. Steurer and EVERTEC, Inc. also entered into a Subscription Agreement, dated as of August 1, 2012, pursuant to which Mr. Steurer purchased 33,112 shares of Class B Non-Voting Common Stock at a price of $6.04 per share.
On February 11, 2011, pursuant to a December 8, 2010 authorization by the board of directors of Holdings, Holdings entered into stock option agreements with Mr. Vizcarrondo and Mr. Ramirez, as well as other senior executives. As to Mr. Román, on June 30, 2011, the EVERTEC, LLC Board approved Mr. Románs employment agreement, which included, among other provisions, the grant of 390,000 stock options and the subscription and sale of 30,000 shares of Class B Non-Voting Common Stock.
See the Grants of Plan Based Awards and Outstanding Equity Awards at Fiscal Year End tables, as well as Note 14 of the Notes to Audited Consolidated Financial Statements appearing elsewhere in this prospectus for additional information related to share-based compensation.
For purposes of these vesting provisions, the Investor is Apollo Investment Fund VII, L.P., and the IRR is the rate of return measured in cash and any securities received by the Investor as a return on its investment in the common stock of EVERTEC, Inc.
The stock options granted to our NEOs are as follows:
Named executive officers |
Total Stock Options | Tranche A | Tranche B | Tranche C | ||||||||||||
Peter Harrington |
700,000 | 233,334 | 233,334 | 233,332 | ||||||||||||
Juan J. Román |
390,000 | 130,000 | 130,000 | 130,000 | ||||||||||||
Philip E. Steurer |
300,000 | 100,000 | 100,000 | 100,000 | ||||||||||||
Miguel Vizcarrondo |
370,592 | 123,532 | 123,530 | 123,530 | ||||||||||||
Carlos J. Ramírez |
467,456 | 155,820 | 155,818 | 155,818 | ||||||||||||
Félix M. Villamil (1) |
155,820 | 155,820 | | |
(1) | On February 24, 2012, EVERTEC, Inc. and Mr. Villamil entered into an amendment to his existing stock option agreement pursuant to which all options not vested or modified as of that date (1,012,820) have expired. As of that date, 77,910 Tranche A options have vested and 77,910 of Tranche A options remain unvested as described below under CEO Compensation. |
94
2013 Equity Incentive Plan
We intend to adopt the EVERTEC, Inc. 2013 Equity Incentive Plan, as described below (the 2013 Plan and, together with the 2010 Plan, the Equity Incentive Plans). The terms of the 2013 Plan will be substantially similar to the terms of the Plan. We anticipate that 5,956,882 shares of our Common Stock will be reserved for issuance upon exercise and grants of stock options, restricted stock and other equity awards under the 2013 Plan. We also anticipate that the 2013 Plan will be administered by the Company Committee.
In connection with the adoption of the 2013 Plan, the 2010 Plan will remain in effect. However, no new awards will be granted under the 2010 Plan following the adoption of the 2013 Plan.
Other Compensation
Statutory Cash Bonus Payment
Each NEO received in 2012 the payment of a Christmas bonus. As a general rule, Puerto Rico law requires that employers pay employees that worked more than 700 hours in a year, an amount which cannot be less than $600.00 as a Christmas bonus, which must be paid on or before December 15. In 2012, our policy was to pay a Christmas bonus to employees in Puerto Rico in an amount equivalent to half a months payment of the employees base salary. In Costa Rica, the law requires an amount equivalent to one month of total earnings to be paid as a Christmas bonus.
Benefits and Perquisites
Our NEOs participate in the same benefit programs as the rest of our general employee population. These benefits include health insurance coverage, short-term and long-term disability insurance, and life insurance, among others. In addition, our senior executives, including our NEOs, are eligible for certain perquisites, which do not constitute a significant portion of their total compensation package. During 2012, these additional perquisites included the use of Company-owned automobiles, periodic comprehensive medical examinations, a limited number of personal tickets to events sponsored by EVERTEC, LLC and club membership fees. Also in 2012, for new expatriate executives, the Company paid for relocation and temporary lodging expenses. For 2013, we anticipate that we will maintain the same perquisites and benefits for senior executives, including our NEOs. Such benefits could be periodically reviewed based on market trends and regulatory developments.
Also, our NEOs, as all of our other employees, are eligible to participate in the EVERTEC, LLC Savings and Investment Plan. This plan is a tax-qualified retirement savings plan (similar to a 401(k) plan) to which all Puerto Rico employees are able to contribute up to $10,000 pre-tax and up to 10% after-tax of their total annual compensation. We match 50% of the employee contributions up to 3% of base salary. All matching contributions to the EVERTEC, LLC Savings and Investment Plan vest 20% each year for a five-year period.
CEO Compensation
On February 22, 2012, the EVERTEC, LLC Board appointed Peter Harrington as EVERTEC, LLCs President and CEO. In connection with Mr. Harringtons appointment as EVERTEC, LLCs President and Chief Executive Officer, Mr. Harrington and EVERTEC, LLC entered into an employment agreement, dated as of February 22, 2012 (the Harrington Employment Agreement). The Harrington Employment Agreement provides for, among other things: (1) an annual base salary of $500,000 (which will be pro-rated for any partial calendar year), subject to annual review by our Board; and (2) an annual bonus opportunity of up to 100% of base salary contingent upon the achievement of qualitative and quantitative performance goals established by the EVERTEC, LLC Board (provided that Mr. Harringtons maximum bonus opportunity for 2012 is 50% of base salary). Mr. Harrington is eligible to participate in EVERTEC, LLCs retirement and other employee benefit plans and policies that are generally available to other executives, except severance plans or policies. EVERTEC, LLC also agreed to reimburse Mr. Harrington for reasonable costs associated with his relocation to Puerto Rico, temporary lodging and other incidental expenses.
95
In addition, Mr. Harrington and Holdings entered into a stock option agreement and a restricted stock agreement dated as of February 22, 2012, in accordance with the 2010 Plan, as discussed above. Mr. Harrington and Holdings also entered into a Subscription Agreement, dated as of February 22, 2012, pursuant to which Mr. Harrington purchased 29,292 shares of Class B Non-Voting Common Stock of EVERTEC, Inc. at a price of $8.54 per share.
On February 24, 2012, EVERTEC, LLC announced that Mr. Villamil was assuming the role of Vice Chairman of the EVERTEC, LLC Board and would no longer serve as EVERTEC, LLCs President and CEO. In connection with Mr. Villamils transition from President and CEO to Vice Chairman of the EVERTEC, LLC Board, EVERTEC, LLC and Mr. Villamil entered into a modification agreement and general release (the Villamil Modification Agreement). The Villamil Modification Agreement provides for, among other things, a payment by EVERTEC, LLC to Mr. Villamil of $2,216,170, less applicable withholding taxes. In addition, the Villamil Modification Agreement sets forth the terms of Mr. Villamils service with EVERTEC, LLC for the two year period following February 22, 2012, for which he will be paid $150,000 per year. Mr. Villamil will serve as an officer of EVERTEC, LLC and executive Vice Chairman of the EVERTEC, LLC Board until June 1, 2013 (the Retirement Date), at which time he will voluntarily retire from employment with EVERTEC, LLC, but will continue to serve as the non-executive Vice Chairman of the EVERTEC, LLC Board.
In connection with the Villamil Modification Agreement, the restricted shares of Class B Non-Voting Common Stock of Holdings granted to Mr. Villamil pursuant to his restricted stock agreement will continue to vest pursuant to the terms and conditions set forth in his restricted stock agreement until the Retirement Date, at which time such restricted shares shall become fully vested and non-forfeitable, subject to Mr. Villamils continued employment until the Retirement Date.
The stock options granted to Mr. Villamil under his stock option agreement which had vested as of February 24, 2012 remain outstanding, however all stock options that had not vested or modified as of that date have expired. On February 24, 2012, EVERTEC, Inc. and Mr. Villamil entered into an amendment to Mr. Villamils stock option agreement which provides that Mr. Villamil will become vested in an additional 77,910 Tranche A options in two substantially equal installments on each of the first two anniversaries of the date on which he commences service as Vice Chairman of the EVERTEC, LLC Board.
Tax Deductibility of Executive Compensation
The EVERTEC, LLC Committee and Company Committee intend that all applicable compensation payable for NEOs residing in Puerto Rico be deductible for Puerto Rican income tax purposes, unless there are valid compensatory reasons for paying non-deductible amounts in order to ensure competitive levels of total compensation.
Compensation Risk Assessment
At this time, no compensation risk assessment has been performed. Existing employment and compensation arrangements were put in place in the context of the Merger without giving consideration to risk.
96
Summary Compensation Table
The following table summarizes the total compensation of each of our NEOs for services rendered during 2012, 2011 and for the post-Merger period from October 1 through December 31, 2010.
Name and principal position |
Year | Salary | Bonus (1) |
Stock
awards (2) |
Option
awards ( 2 )( 3 ) |
Non-equity
incentive plan compensation (4) |
Change in
pension value and nonqualified deferred compensation earnings |
All other
compensation ( 6 ) |
Total | |||||||||||||||||||||||||||
Peter Harrington President and CEO |
|
2012
|
|
$ | 413,462 | $ | 235,833 | $ | 250,007 | $ | 1,384,134 | $ | | $ | | $ | 79,766 | $ | 2,363,202 | |||||||||||||||||
Juan J. Román |
|
2012
|
|
375,000 | 15,625 |
|
|
|
|
|
|
262,500 |
|
|
|
35,997 | 689,122 | |||||||||||||||||||
Executive Vice President and CFO |
2011 | 151,442 | 6,250 | | 534,300 | 109,375 | | 495 | 801,862 | |||||||||||||||||||||||||||
Philip E. Steurer |
2012 | 93,096 | 100,000 | | 327,800 | | | 28,645 | 549,541 | |||||||||||||||||||||||||||
Executive Vice President and COO |
||||||||||||||||||||||||||||||||||||
Miguel Vizcarrondo |
|
2012
|
|
227,731 | 9,792 |
|
|
|
|
38,734
|
|
164,500 |
|
|
|
50,697 | 491,454 | |||||||||||||||||||
Executive Vice President, Head of Merchant Acquiring Business and Payment Processing |
2011 | 190,000 | 7,917 | | 535,821 | 121,600 | | 8,813 | 864,151 | |||||||||||||||||||||||||||
2010 | 48,885 | 450,719 | | | 275,588 |
|
|
|
1,800 | 776,992 | ||||||||||||||||||||||||||
Carlos J. Ramírez |
|
2012
|
|
235,000 | 9,792 |
|
|
|
|
|
|
164,500 |
|
|
|
61,070 | 470,362 | |||||||||||||||||||
Executive Vice President, |
2011 | 235,000 | 9,792 | | 714,429 | 150,400 | | 7,875 | 1,117,496 | |||||||||||||||||||||||||||
Head of Business Solutions |
2010 | 58,750 | 830,621 |
|
|
|
| 92,689 |
|
|
|
2,354 | 984,414 | |||||||||||||||||||||||
Félix M. Villamil (5) |
2012 | 207,885 | 81,500 | | | | | 3,035,105 | 3,324,490 | |||||||||||||||||||||||||||
Former President and Chief Executive Officer, Current Vice Chairman of the Board |
2011 | 500,000 | 320,833 | 800,000 | 1,786,072 | | | 186,949 | 3,593,854 | |||||||||||||||||||||||||||
2010 | 125,000 | 17,375 | | | 196,875 | | 185,920 | 525,170 | ||||||||||||||||||||||||||||
(1) | Includes Christmas bonus equivalent to half a month payment of the employees base salary in accordance with general practice applicable to EVERTEC, LLC employees working in Puerto Rico, which was paid on December 1, 2012. Also, includes for Mr. Steurer, the annual bonus that was specified under his employment agreement and Mr. Harringtons discretionary annual bonus. |
(2) | Aggregate grant date fair value computed in accordance with FASB ASC Topic 718. For a discussion of assumptions made in the valuation of awards, refer to Note 14 of the Audited Consolidated Financial Statements appearing elsewhere in this prospectus. |
(3) | Aggregate grant date fair value computed in accordance with FASB ASC Topic 718 related to Tranche A, Tranche B and Tranche C options. As previously described, NEOs have the right to purchase shares of EVERTEC, Inc. Class B Non-Voting Common Stock in three tranches. EVERTEC, LLC recognizes share-based compensation related to Tranche A, but not to Tranche B and C options as vesting is not considered probable. |
(4) | Includes annual performance bonus. |
(5) | On February 24, 2012, Mr. Villamil assumed the role of Vice Chairman of the EVERTEC, LLC Board and no longer served as an officer of EVERTEC, LLC. Accordingly, the amounts reported above relate to the compensation received as an officer of EVERTEC, LLC and as Vice Chairman of the EVERTEC, LLC Board . |
97
(6) | Other annual compensation consists of the following: |
Name and principal position |
Year | Car ( 7 ) |
Matching
Contributions to defined contribution plans ( 8 ) |
Rent | Other ( 9 ) | Total | ||||||||||||||||||
Peter Harrington |
2012 | $ | 14,167 | $ | 2,901 | $ | 36,000 | $ | 26,698 | $ | 79,766 | |||||||||||||
President and CEO |
||||||||||||||||||||||||
Juan J. Román |
2012 | 11,200 | 4,411 | | 20,386 | 35,997 | ||||||||||||||||||
Executive Vice President and CFO |
2011 | | 495 | | | 495 | ||||||||||||||||||
Philip E. Steurer |
2012 | 4,583 | | 17,733 | 6,329 | 28,645 | ||||||||||||||||||
Executive Vice President and COO |
||||||||||||||||||||||||
Miguel Vizcarrondo |
2012 | 17,533 | | | 33,164 | 50,697 | ||||||||||||||||||
Executive Vice President, Head of Merchant Acquiring Business and Payment Processing |
2011 | 8,813 | | | | 8,813 | ||||||||||||||||||
2010 | 1,800 | | | | 1,800 | |||||||||||||||||||
Carlos J. Ramírez |
2012 | 18,375 | | | 42,695 | 61,070 | ||||||||||||||||||
Executive Vice President, Head of Business Solutions |
2011 | 7,875 | | | | 7,875 | ||||||||||||||||||
2010 | 2,354 | | | | 2,354 | |||||||||||||||||||
Félix M. Villamil |
2012 | 56,667 | 6,500 | | 2,971,938 | 3,035,105 | ||||||||||||||||||
Former President and Chief Executive Officer Current Vice Chairman of the Board |
2011 | 15,920 | 1,029 | | 170,000 | 186,949 | ||||||||||||||||||
2010 | 15,920 | | | 170,000 | 185,920 |
(7) | Annual car-value depreciation as recognized in the financial statements for each of the years listed. |
(8) | Matching contributions made by EVERTEC, LLC as part of 401(k)/1165(e) plan benefits. |
(9) | Other compensation for 2012 principally relates to an equitable adjustment to stock options previously granted pursuant to the 2010 Plan payable in the form of a one-time cash bonus to holders of vested options in the amount of $0.69 per share. Mr. Villamils other compensation for 2012 relates to a payment of $2,216,170 in connection with his modification agreement, $592,800 related to a distribution made by the Company on May 9, 2012 on its restricted stock of $3.71 per share and $162,968 related to the one-time cash bonus made on December 21, 2012 on its restricted stocks and vested stock options, as explained above. |
98
Grants of Plan-Based Awards
The following table sets forth certain information for plan-based awards granted to each of our NEOs for the year ended December 31, 2012.
Named executive officers |
Grant date |
Estimated future
payouts under non- equity incentive plan awards (1) |
Estimated
future payouts under equity incentive target (#) |
All
other
stock awards: number of shares of stock or units(#) |
All
other
option awards: number of securities underlying options(#) |
Exercise or
base price of option awards ($/Sh) |
Market
price on the date of the grant ($/Sh) (2) |
Grant date
fair value of stock and option awards |
||||||||||||||||||||||||||||
Target
($) |
Maximum
($) |
|||||||||||||||||||||||||||||||||||
Peter Harrington Restricted shares |
February 22, 2012 | $ | | $ | | 29,292 | $ | 4.83 | $ | 8.54 | $ | 250,007 | ||||||||||||||||||||||||
Tranche A |
233,334 | 4.83 | 8.54 | 519,635 | ||||||||||||||||||||||||||||||||
Tranche B |
233,334 | 4.83 | 8.54 | 442,168 | ||||||||||||||||||||||||||||||||
Tranche C |
233,332 | 4.83 | 8.54 | 442,331 | ||||||||||||||||||||||||||||||||
Juan J. Román |
February 22, 2012 | 262,500 | 281,250 | |||||||||||||||||||||||||||||||||
Philip E. Steurer |
August 1, 2012 | | | |||||||||||||||||||||||||||||||||
Tranche A |
100,000 | 6.04 | 6.04 |
|
134,300
|
|
||||||||||||||||||||||||||||||
Tranche B |
100,000 | 6.04 | 6.04 |
|
100,000
|
|
||||||||||||||||||||||||||||||
Tranche C |
100,000 | 6.04 | 6.04 | 93,500 | ||||||||||||||||||||||||||||||||
Miguel Vizcarrondo |
February 22, 2012 | 164,500 | 176,250 | |||||||||||||||||||||||||||||||||
Tranche A |
6,668 | 4.83 | 8.54 | 14,036 | ||||||||||||||||||||||||||||||||
Tranche B |
6,666 | 4.83 | 8.54 |
|
12,632
|
|
||||||||||||||||||||||||||||||
Tranche C |
6,666 | 4.83 | 8.54 | 12,065 | ||||||||||||||||||||||||||||||||
Carlos J. Ramírez |
February 22, 2012 | 164,500 | 176,250 | |||||||||||||||||||||||||||||||||
Félix M. Villamil |
| | | | | | | | |
(1) | Maximum amounts reported are based on the amount determined by their employment agreements. |
(2) | There is not active market value for the EVERTEC, Inc. Class B Non-Voting Common Stock, therefore the fair value of the common stock underlying stock-based compensation awards is determined by the EVERTEC, LLC Board using an internal valuation. See Note 14 of the Notes to Audited Consolidated Financial Statements appearing elsewhere in this prospectus for additional information related to share-based compensation. |
Employment Agreements
We generally enter into employment agreements with our executives upon commencement of employment.
We entered into an employment agreement with Mr. Harrington on February 22, 2012 with a term ending on February 22, 2017, with Mr. Steurer on August 1, 2012 with a term ending on August 1, 2017. We entered into an employment agreement with Mr. Román on June 30, 2011 with a term ending on June 30, 2016. On October 1, 2010, we entered into employment agreements with Messrs. Ramírez and Vizcarrondo, each with a term ending on October 1, 2015.
Peter Harrington . The terms of Mr. Harringtons employment agreement as in effect as of December 31, 2012 provided for, among other things, (1) an annual base salary of $500,000; and (2) an annual bonus with a target of up to 100% of Mr. Harringtons annual base salary contingent upon the achievement of qualitative and quantitative performance goals established by the EVERTEC, LLC Board, provided that with respect to fiscal year 2012, will be eligible to an the annual bonus up to 50% of the annual salary. Mr. Harrington is eligible to participate in our retirement and other employee benefit plans and policies that we make generally available to our other executives, except severance plans or policies, and is entitled to directors and officers insurance coverage.
Juan J. Román. The terms of Mr. Románs employment agreement provide for, among other things, (1) an annual base salary of $375,000; and (2) an annual bonus with a target of up to 75% of Mr. Románs annual base
99
salary, consisting of a bonus of 50% of base salary contingent on EVERTEC, LLCs attainment of the annual budget as established by the EVERTEC, LLC Board and a bonus of 25% of base salary contingent on the achievement of qualitative and quantitative performance goals established by the EVERTEC, LLC Board. Mr. Román is eligible to participate in our retirement and other employee benefit plans and policies that we make generally available to our other executives, except severance plans or policies, and is entitled to directors and officers insurance coverage.
Philip E. Steurer . The terms of Mr. Steurers employment agreement provide for, among other things, (1) an annual base salary of $235,000; and (2) an annual bonus with a target of up to 75% of Mr. Steurers annual base salary contingent upon the achievement of qualitative and quantitative performance goals established by the EVERTEC, LLC Board. Mr. Steurer is eligible to participate in our retirement and other employee benefit plans and policies that we make generally available to our other executives, except severance plans or policies, and is entitled to directors and officers insurance coverage.
Miguel Vizcarrondo. The terms of Mr. Vizcarrondos employment agreement (as amended on February 22, 2012) provide for, among other things, (1) an annual base salary of $235,000; and (2) an annual bonus with a target of up to 75% of Mr. Vizcarrondos annual base salary, consisting of a bonus of 30% of base salary contingent on EVERTEC, LLCs attainment of the annual budget as established by the EVERTEC, LLC Board and a bonus of 45% of base salary contingent on the achievement of certain other qualitative and quantitative performance goals established by the EVERTEC, LLC Board. Mr. Vizcarrondo is eligible to participate in our retirement and other employee benefit plans and policies that we make generally available to our other executives, except severance plans or policies, and is entitled to directors and officers insurance coverage.
Carlos J. Ramírez . The terms of Mr. Ramírezs employment agreement provide for, among other things, (1) an annual base salary of $235,000; and (2) an annual bonus with a target of up to 75% of Mr. Ramírezs annual base salary, consisting of a bonus of 30% of base salary contingent on EVERTEC, LLCs attainment of the annual budget as established by the EVERTEC, LLC Board, a bonus of 25% of base salary contingent on the achievement of certain financial performance goals for the business lines over which he is responsible and a bonus of 20% of base salary contingent on the achievement of qualitative and quantitative performance goals established by the EVERTEC, LLC Board. Mr. Ramírez is eligible to participate in our retirement and other employee benefit plans and policies that we make generally available to our other executives, except severance plans or policies, and is entitled to directors and officers insurance coverage.
2010 Equity Incentive Plan
We maintain the 2010 Plan which became effective on September 30, 2010. The purpose of the 2010 Plan is to provide a means for us to attract and retain key personnel and for our directors, officers, employees, consultants and advisors to acquire and maintain an equity interest in our company, thereby strengthening their commitment to our welfare and aligning their interests with those of our stockholders.
The 2010 Plan will terminate automatically on September 30, 2020. No awards will be granted under the 2010 Plan after that date, but awards granted prior to that date may extend beyond that date. Our Board may amend, alter, suspend, discontinue, or terminate the 2010 Plan or any portion thereof at any time.
Awards . Under the 2010 Plan, awards of stock options, including both incentive stock options and nonqualified stock options, stock appreciation rights, restricted stock and restricted stock units, stock bonus awards and performance compensation awards may be granted.
Eligibility . Our employees, consultants and directors and those of our affiliated companies, as well as those whom we reasonably expect to become our employees, consultants and directors or those of our affiliated companies are eligible for awards, provided that incentive stock options may be granted only to employees. A written agreement between us and each participant will evidence the terms of each award granted under the 2010 Plan.
100
Shares Subject to the 2010 Plan . The shares that may be issued pursuant to awards will be our Class B Non-Voting Common Stock, $0.01 par value per share, and subject to adjustment for certain corporate events, the maximum aggregate number of shares available for issuance under the 2010 Plan is 5,843,208 shares.
If any award under the 2010 Plan expires or otherwise terminates, in whole or in part, without having been exercised in full, the common stock withheld from issuance under that award will become available for future issuance under the 2010 Plan. If shares issued under the 2010 Plan are reacquired by us pursuant to the terms of any forfeiture provision, those shares will become available for future awards under the 2010 Plan.
Administration . Our Board, or a committee of members of our Board appointed by our Board, may administer the 2010 Plan (such administrator, the administrator.) Among other responsibilities, the administrator selects participants from among the eligible individuals, determines the number of common stock that will be subject to each award and determines the terms and conditions of each award, including exercise price, methods of payment and vesting schedules.
Stock Options . Incentive and nonqualified stock options may be granted under the 2010 Plan. Employees, directors, consultants and those whom the administrator reasonably expects to become employees, directors and consultants may be granted nonqualified stock options, but only employees may be granted incentive stock options. The administrator determines the exercise price of stock options granted under the 2010 Plan. The exercise price of an incentive or nonqualified stock option will be at least 100% (and in the case of an incentive stock option granted to a more than 10% shareholder, 110%) of the fair market value of the common stock subject to that option on the date that option is granted.
Stock Appreciation Rights . The administrator may, in its discretion, grant stock appreciation rights to participants. Generally, stock appreciation rights permit a participant to exercise the right and receive a payment equal to the value of the appreciation of our common stock over a span of time in excess of the fair market value of the common stock on the date of grant of the stock appreciation right. Stock appreciation rights may be settled in shares, cash or a combination thereof. The strike price per common share for each stock appreciation right will not be less than 100% of the fair market value per share as of the date of grant. The administrator determines the rate at which stock appreciation rights vest and any other conditions with respect to exercise of stock appreciation rights granted under the 2010 Plan.
Restricted Awards . The administrator may grant restricted awards, including both restricted stock and restricted stock units (a hypothetical account that is paid in the form of common stock or cash). The administrator will determine, in its sole discretion, the terms of each award. Subject to the terms of the award, the participant generally shall have the rights and privileges of a shareholder with respect to the restricted stock, including the right to vote the shares and the right to receive dividends. A restricted award may, but need not, provide that the restricted award may not be sold, assigned, pledged or transferred during the restricted period. The administrator may also require recipients of restricted stock to execute escrow agreements whereby the company would hold the restricted stock pending the release of any applicable restrictions.
Stock Bonus Awards . The administrator may issue unrestricted common stock, or other awards denominated in common stock, under the 2010 Plan to eligible persons, either alone or in tandem with other awards, in such amounts as the administrator shall from time to time in its sole discretion determine. Each stock bonus award granted under the 2010 Plan will be subject to such conditions not inconsistent with the 2010 Plan as may be reflected in the applicable award agreement.
Performance Compensation Awards . The administrator has the authority, at the time of grant of any award, to designate such award as a performance compensation award that is subject to the achievement of one or more performance goals.
Adjustments in Capitalization . Subject to the terms of an award agreement, in the event of certain corporate events, such as a dividend or distribution, recapitalization, stock split, reverse stock split, reorganization, merger,
101
amalgamation, consolidation, combination, exchange or other relevant changes in capitalization, appropriate equitable adjustments or substitutions will be made to the number of common stock under, and the share terms of, the 2010 Plan and the awards granted thereunder, including the maximum number of common stock reserved for issuance under the 2010 Plan, and the number, price or kind of shares other consideration subject to awards to the extent necessary to preserve the economic intent of the award. In addition, subject to the terms of an award agreement, upon the occurrence of such events, the administrator may cancel outstanding awards and cause participants to receive, in cash, shares or a combination thereof, the value of the awards.
Change in Control . In the event of a change in control (as defined in the 2010 Plan), the administrator may provide that all options and stock appreciation rights granted under the 2010 Plan will become fully vested and immediately exercisable and any restricted period imposed upon restricted awards will expire immediately (including a waiver of applicable performance goals). Accelerated exercisability and lapse of restricted periods will, to the extent practicable, occur at a time which allows participants to participate in the change in control. In the event of a change in control, all incomplete performance periods will end, the administrator will determine the extent to which performance goals have been met, and such awards will be paid based upon the degree to which performance goals were achieved.
Termination of Employment or Service . Unless otherwise provided by the administrator in an award agreement: (i) the unvested portion of an option or stock appreciation right shall expire upon termination of employment or service of the participant granted the option or stock appreciation right, and the vested portion of such option or stock appreciation right shall remain exercisable for (A) one year following termination of employment or service by reason of such participants death or disability, but not later than the expiration of the exercise period or (B) 90 days following termination of employment or service for any reason other than such participants death or disability, and other than such participants termination of employment or service for cause (as defined in the 2010 Plan), but not later than the expiration of the exercise period and (ii) both the unvested and the vested portion of an option or stock appreciation right shall expire upon the termination of the participants employment or service for cause. With respect to restricted stock and restricted stock units, unless otherwise provided by the administrator in an award agreement, the unvested portion of restricted stock and restricted stock units shall terminate and be forfeited upon termination of employment or service of the participant.
Nontransferability . In general, each award granted under the 2010 Plan may be exercisable only by a participant during the participants lifetime or, if permissible under applicable law, by the participants legal guardian or representative. Except in very limited circumstances, no award may be assigned, alienated, pledged, attached, sold or otherwise transferred or encumbered by a participant other than by will or by the laws of descent and distribution, and any such purported assignment, alienation, pledge, attachment, sale, transfer or encumbrance will be void and unenforceable against us. However, the designation of a beneficiary will not constitute an assignment, alienation, pledge, attachment, sale, transfer or encumbrance.
2013 Equity Incentive Plan
In connection with this offering, we intend to adopt the 2013 Plan, which will become effective upon consummation of this offering. The purpose of the 2013 Plan is to provide a means for us to attract and retain key personnel and for our directors, officers, employees, consultants and advisors to acquire and maintain an equity interest in our company, thereby strengthening their commitment to our welfare and aligning their interests with those of our shareholders. Except as specifically noted below, the terms and conditions of the 2013 Plan are substantially similar to the terms and conditions of the 2010 Plan.
The 2013 Plan will terminate automatically on the tenth anniversary of the date it becomes effective. No awards will be granted under the 2013 Plan after that date, but awards granted prior to that date may extend beyond that date. Our Board may amend, alter, suspend, discontinue, or terminate the 2013 Plan or any portion thereof at any time.
102
Shares Subject to the 2013 Plan . The shares that may be issued pursuant to awards will be our common stock, $0.01 par value per share, and subject to adjustment for certain corporate events, the maximum aggregate number of shares available for issuance under the 2013 Plan is 5,956,882 shares.
If any award under the 2013 Plan expires or otherwise terminates, in whole or in part, without having been exercised in full, the common stock withheld from issuance under that award will become available for future issuance under the 2013 Plan. If shares issued under the 2013 Plan are reacquired by us pursuant to the terms of any forfeiture provision, those shares will become available for future awards under the 2013 Plan.
Change in Control . Except to the extent otherwise provided in an award agreement, in the event of a (i) change in control and, within twelve (12) months following such change in control, (ii) (x) a participants employment or service is terminated without cause (other than due to the participants death or disability) or (y) the participant terminates his or her employment or service for good reason as defined in the participants employment or consulting or similar agreement in effect at the time of such termination, as applicable, with respect to any outstanding awards then held by the participant, all options and stock appreciation rights granted under the 2013 Plan will become fully vested and immediately exercisable and any restricted period imposed upon restricted awards will expire immediately (including a waiver of applicable performance goals). Accelerated exercisability and lapse of restricted periods will, to the extent practicable, occur at a time which allows participants to participate in the change in control. In the event of a change in control, all incomplete performance periods will end, the administrator will determine the extent to which performance goals have been met, and such awards will be paid based upon the degree to which performance goals were achieved.
Clawback . Notwithstanding any provision in the 2013 Plan or any award agreement to the contrary, awards granted under the 2013 Plan will be subject, to the extent applicable, to any clawback policy adopted by the Company, and to the Dodd-Frank Wall Street Reform and Consumer Protection Act, as amended, and rules, regulations and binding, published guidance thereunder, which legislation provides for the clawback and recovery of incentive compensation in the event of certain financial statement restatements. In addition, incentive-based compensation payable under the 2013 Plan will be subject to clawback required by applicable securities laws and regulations.
Outstanding Equity Awards at Fiscal Year End
The following table sets forth the outstanding equity awards for our NEOs as of December 31, 2012.
Option awards | Stock awards | |||||||||||||||||||||||||||||||||||
Named executive officers |
Number of
securities underlying unexercised options (#) exercisable |
Number of
securities underlying unexercised options (#) unexercisable ( 1 ) |
Equity
incentive plan awards: number of securities underlying unexercised unearned options(#) |
Option
exercise price ($) |
Option
expiration date |
Number of
shares or units of stock that have not vested (#) ( 2 ) |
Market
value of shares or units of stock that have not vested ($) |
Equity
incentive plan awards: number of unearned shares, units or other rights that have not vested (#) |
Equity
incentive plan awards: market or payout value of unearned shares, units or other rights that have not vested($) |
|||||||||||||||||||||||||||
Peter Harrington |
| 700,000 | | $ | 4.83 | February 22, 2022 | 29,292 | $ | 205,776 | ( 3 ) | | | ||||||||||||||||||||||||
Juan J. Román |
| 390,000 | | 1.30 | June 30, 2021 | | | | | |||||||||||||||||||||||||||
Philip E. Steurer |
| 300,000 | | 6.04 | August 1, 2022 | | | | | |||||||||||||||||||||||||||
Miguel Vizcarrondo |
| 350,592 | | 1.30 | September 30, 2020 | | | | | |||||||||||||||||||||||||||
| 20,000 | | 4.83 | September 30, 2021 | | | | | ||||||||||||||||||||||||||||
Carlos J. Ramírez |
| 467,456 | | 1.30 | September 30, 2020 | | | | | |||||||||||||||||||||||||||
Félix M. Villamil |
| 155,820 | | 1.30 | September 30, 2020 | 86,128 | 605,049 | (3) | | |
(1) |
Includes unexercisable options related to the three tranches: (i) Tranche A options that will vest in five equal installments, except for 77,910 options of Mr. Villamil that will vest in two years and Mr. Vizcarrondos options granted on February 22, 2012 that will vest in four years; (ii) Tranche B options that will vest at such time as the IRR equals or exceeds 25% based on cash proceeds received by the |
103
Investor, and (iii) Tranche C options that vest at such time as the IRR equals or exceeds 30% provided, that, the participant is then employed by us or an affiliate. During 2012, for Tranche B and C the Company did not recognize share-based compensation expense as vesting was not considered probable. As of December 31, 2012, Messrs. Román, Vizcarrondo, Ramirez, and Villamil had become vested in 26,000, 48,413, 62,328 and 77,910 Tranche A options respectively. However, these options will remain unexercisable until the occurrence of a change of control or an initial public offering of EVERTEC. |
(2) | Mr. Harringtons restricted shares of EVERTEC, Inc.s Class B Non-Voting Common Stock will vest on the date Mr. Harrington is paid a bonus for 2012 (or May 1, 2013, if earlier), while Mr. Villamils restricted shares will vest in bi-weekly equal installments until May 2013. |
(3) | There is not an active market value for the EVERTEC, Inc.s Class B Non-Voting Common Stock, therefore a $7.03 value per share was established at December 31, 2012 based on an internal valuation. |
Option Exercises and Stock Vested
No stock options were exercised by our NEOs for the year ended December 31, 2012. Stock awards vested for the year ended December 31, 2012 are as follow:
Stock awards | ||||||||
Named executive officers |
Number of
shares acquired on vesting (#) |
Value realized
on vesting ($) |
||||||
Peter Harrington |
| $ | | |||||
Juan J. Román |
| | ||||||
Philip E. Steurer |
| | ||||||
Miguel Vizcarrondo |
| | ||||||
Carlos J. Ramírez |
| | ||||||
Félix M. Villamil (1) |
39,988 | 280,916 |
(1) | The value realized on vesting was calculated using the estimated market value of the underlying shares of EVERTEC, Inc. as of December 31, 2012. |
Pension Benefits and Nonqualified Deferred Compensation
We do not provide defined benefit pension benefits or non-qualified deferred compensation.
Potential Payments upon Termination or Change in Control
We do not have change-in-control agreements with our NEOs. Nevertheless, our NEOs stock option agreements provide that in the event of a change in control of EVERTEC, LLC, any Tranche A options that have not become vested at the time of such change in control shall become vested on the first anniversary of such change in control. Also, in the event the NEOs employment with the Company is terminated by the Company without cause (as defined below) or by the NEO for good reason (as defined below) prior to such first anniversary date, such Tranche A options shall automatically become vested prior to the date of such termination. For purposes of the NEOs stock option agreement, a change-in-control is deemed to occur upon (1) the consummation of a sale of EVERTEC, Inc.; or (2) any transaction or series of related transactions in which Apollo Investment Fund VII, L.P., or any other investment fund or vehicle managed by Apollo Management or any of its affiliates, successors or assigns, sells at least 50% of the common stock of EVERTEC, Inc. directly or indirectly acquired by Apollo Investment Fund VII, L.P. and its affiliates and the investment funds and vehicles managed by Apollo Management or any of its affiliates, and at least 50% of the aggregate of all investments in shares of any EVERTEC, Inc. capital stock made by such entities on or after September 30, 2010, but excluding any common stock purchased on any securities exchange or national market system after an initial public offering or any investment originally made in a person other than EVERTEC, Inc. or one of its subsidiaries. However, any acquisition by Apollo Investment Fund VII, L.P., or any other investment fund or vehicle managed by Apollo Management or any of its affiliates, successors or assigns, or by Popular, EVERTEC, Inc., or any affiliate of any of them, will not be deemed to result in a change in control.
104
Potential Payments Upon Termination of Employment
Upon termination of employment for any reason, including death or disability, each of Messrs. Harrington, Román, Steurer, Vizcarrondo and Ramírez would be entitled to receive his accrued but unpaid salary, any unpaid bonus earned for any fiscal year ended before the date of termination, and unpaid expense reimbursements, and any vested payments or benefits to which he may be entitled under our benefit plans or applicable law. We refer to the NEOs entitlements in the preceding sentence collectively as our Accrued Obligations.
Upon termination by us without cause or resignation for good reason (both as defined below), in addition to the Accrued Obligations, Messrs. Vizcarrondo and Ramírez would be entitled to receive a lump sum severance payment pursuant to Puerto Ricos Law 80 severance formula in force at signage date. Upon termination by us without cause or resignation for good reason, in addition to the Accrued Obligations, Mr. Román and Mr. Steurer would be entitled to receive a lump sum severance payment equal to one years base salary.
Upon termination by us without cause or resignation for good reason, in addition to the Accrued Obligations, Mr. Harrington would be entitled to receive a lump sum severance payment equal to the sum of the his annual base salary and maximum bonus.
If Mr. Román, Vizcarrondo or Ramírez were terminated by us without cause or he resigned for good reason after September 30 of any year, he would also be entitled to receive a prorated amount of his annual bonus for that year based on the number of days elapsed, referred to as a Prorated Bonus. If employment were terminated due to our non-extension of the employment agreement, the executive would be entitled to receive the Accrued Obligations, his Prorated Bonus, and a continuation of his base salary for six months.
For Mr. Harrington and Mr. Steurer, if employment were terminated due to our non-extension of the employment agreement, the executive would be entitled to receive the Accrued Obligations. The executive would be required to sign a separation agreement and general release of claims against us and our affiliates as a condition to his entitlement to receive any severance payment or salary continuation from us under his employment agreement.
Messrs. Harringtons, Románs, Steurers, Vizcarrondos and Ramírezs employment agreements also would restrict them from (i) competing with us for twelve months following termination, (ii) soliciting any of our employees, customers or other business relations for twelve months following termination, and (iii) disparaging us at any time following termination.
The NEO employment agreements generally define cause as any of the following:
|
commission of a felony or a crime of moral turpitude; |
|
engaging in conduct that constitutes fraud or embezzlement; |
|
engaging in conduct that constitutes gross negligence or willful gross misconduct that results or could reasonably be expected to result in harm to our business or reputation; |
|
breach of any material terms of employment, including the NEOs employment agreement, which results or could reasonably be expected to result in harm to our business or reputation, if not cured (if curable) by the NEO within 15 days following his receipt of written notice from us; |
|
continued willful failure to substantially perform the duties of his position, if not cured (if curable) by the executive within 15 days following the receipt of written notice from us; or |
|
in the case of expatriates, failure to relocate the primary residence in Puerto Rico within six months following the effective date of the employment contract. |
105
For purposes of his employment agreement the NEO would generally have good reason to terminate his employment if, without written consent, any of the following events occurred that are not cured by us within 30 days of written notice specifying the occurrence of such event, which notice must be given by the NEO to us within 30 days following his knowledge of the occurrence of the good reason event:
|
a material failure by us to fulfill our obligations under the employment agreement; |
|
a material and adverse change to, or a material reduction of, the NEOs duties and responsibilities to us; |
|
a material reduction in the NEOs base salary and target annual bonus (not including any reduction related to a broader compensation reduction that is not limited to the NEO specifically and that is no more than 10% in the aggregate); |
|
other than with respect to Messrs. Harrington and Steurer, the relocation of the NEOs primary office to a location more than 25 miles from the prior location that materially increases his commute to work; or |
|
the failure of any successor to all or substantially all of EVERTECs assets to assume the NEOs employment agreement. |
Regardless of the circumstances pursuant to which NEOs terminate their employment with us, they are entitled to receive certain amounts earned during their employment.
106
The following table sets forth the compensation that each NEO would have been entitled to receive upon termination of employment, assuming termination of employment as of December 31, 2012.
Name and position |
Severance payment |
Other
cash payments (2) |
Accelerated vesting of
outstanding option awards ($) (3) |
|||||||||
Peter Harrington |
||||||||||||
President and CEO |
||||||||||||
Resignation without good reason/Termination with cause |
$ | | $ | | $ | | ||||||
Resignation with good reason/Termination without cause (1) |
750,000 | | 1,639,171 | |||||||||
Death or disability |
| | | |||||||||
Change in control |
| | 1,639,171 | |||||||||
Juan J. Román |
||||||||||||
Executive Vice President and CFO |
||||||||||||
Resignation without good reason/Termination with cause |
| | | |||||||||
Resignation with good reason/Termination without cause (1) |
375,000 | 281,250 | 730,600 | |||||||||
Death or disability |
| | | |||||||||
Change in control |
| | 730,600 | |||||||||
Philip E. Steurer |
||||||||||||
Executive Vice President and COO |
||||||||||||
Resignation without good reason/Termination with cause |
| | | |||||||||
Resignation with good reason/Termination without cause (1) |
235,000 | 100,000 | 702,500 | |||||||||
Death or disability |
| | | |||||||||
Change in control |
| | 702,500 | |||||||||
Miguel Vizcarrondo |
||||||||||||
Executive Vice President, |
||||||||||||
Head of Merchant Acquiring Business and Payment Processing |
||||||||||||
Resignation without good reason/Termination with cause |
| | | |||||||||
Resignation with good reason/Termination without cause (1) |
347,981 | 176,250 | 527,714 | |||||||||
Death or disability |
| | | |||||||||
Change in control |
| | 527,714 | |||||||||
Carlos J. Ramírez |
||||||||||||
Executive Vice President, |
||||||||||||
Head of Business Solutions |
||||||||||||
Resignation without good reason/Termination with cause |
| | | |||||||||
Resignation with good reason/Termination without cause (1) |
524,231 | 176,250 | 656,781 | |||||||||
Death or disability |
| | | |||||||||
Change in control |
| | 656,781 |
(1) | Mr. Harringtons severance payment is an amount equal to his annual base salary and maximum bonus. Mr. Steurers and Mr. Románs severance payments are equal to one years base salary. Mr. Vizcarrondo and Mr. Ramírez would receive severance calculated under Puerto Ricos Law 80. |
(2) | Other cash payment amounts include the equivalent of the annual bonus that the NEO would have been entitled to receive in respect of 2012 based on the determination of the EVERTEC, LLC Board, except for Mr. Harrington, that was included as severance payment based on his employment agreement. |
107
(3) | Subject to the NEOs Stock Option Agreement, the unvested Tranche A options shall become vested under certain circumstances as described above in the narrative Potential Payments upon Termination or Change in Control. Amounts reported are based on Tranche A unvested options and the market value of EVERTEC, Inc.s Class B Non-Voting Common Stock at December 31, 2012. |
Directors Compensation in Fiscal Year 2012
The following table sets forth the compensation paid for the year ended December 31, 2012 to our directors for their service.
Name |
Fees earned
or paid in cash ($ ) |
Stock
awards |
Option
awards |
Non-equity
incentive plan compensation |
Change in
pension value and nonqualified deferred compensation earnings |
All other
compensation |
Total | |||||||||||||||||||||
Marc E. Becker |
$ | | $ | | $ | | $ | | $ | | $ | | $ | | ||||||||||||||
Jorge Junquera |
| | | | | | | |||||||||||||||||||||
Nathaniel J. Lipman |
45,000 | | | | | | 45,000 | |||||||||||||||||||||
Matthew H. Nord |
| | | | | | | |||||||||||||||||||||
Richard L. Carrión Rexach |
| | | | | | | |||||||||||||||||||||
Néstor O. Rivera |
| | | | | | | |||||||||||||||||||||
Scott I. Ross |
| | | | | | | |||||||||||||||||||||
Thomas M. White |
45,000 | | | | | | 45,000 |
Compensation Committee Interlocks and Insider Participation
For the year ended December 31, 2012, compensation-related decisions with respect to our NEOs were made by our Board and the EVERTEC, LLC Board, the members of which include Messrs. Becker and Ross, each of whom is a partner and officer of certain affiliates of Apollo, which acquired an approximately 51% indirect ownership interest in us as part of the Merger. Other than Mr. Villamil, who served as EVERTEC, LLCs President and CEO until February 22, 2012, none of our directors has ever been one of our officers or employees. During 2012 none of our directors had any relationship that requires disclosure in this prospectus as a transaction with a related person. During 2012, none of our executive officers served as a member of the compensation committee of another entity, any of whose executive officers served on our Board, and none of our executive officers served as a director of another entity, any of whose executive officers served on our Board.
108
PRINCIPAL AND SELLING STOCKHOLDERS
The following table provides certain information regarding the beneficial ownership of our outstanding capital stock as of April 1, 2013, and after giving effect to the offering (assuming that the underwriters do not exercise their option to purchase additional shares), for:
|
the selling stockholders; |
|
each other person or group who beneficially owns more than 5% of our capital stock on a fully diluted basis; and |
|
each of our directors, each of the named executive officers in the Summary Compensation Table and all of our current executive officers and directors as a group. |
The percentage of ownership indicated before this offering is based on 72,846,144 shares of common stock outstanding on April 1, 2013, after giving effect to the two for one stock split and assuming the conversion of the Class B Non-Voting Common Stock, and the percentage of ownership after this offering is based on 79,425,092 shares of common stock outstanding, including the shares to be issued and sold by the Company. No effect was given in the table below to the potential vesting of Tranche B options (other than those beneficially held by Thomas M. White) as a result of this offering, which may occur depending on the number of shares sold by Apollo in the offering. For further information regarding the vesting of Tranche B options, see ManagementExecutive Compensation2010 Equity Incentive Plan.
The amounts and percentages of common stock beneficially owned are reported on the basis of regulations of the SEC governing the determination of beneficial ownership of securities. Under the rules of the SEC, a person is deemed to be a beneficial owner of a security if that person has or shares voting power, which includes the power to vote or to direct the voting of such security, or investment power, which includes the power to dispose of or to direct the disposition of such security. A person is also deemed to be a beneficial owner of any securities of which that person has a right to acquire beneficial ownership within 60 days. Under these rules, more than one person may be deemed a beneficial owner of the same securities and a person may be deemed a beneficial owner of securities as to which he has no economic interest. Except as indicated by footnote and in the next paragraph, the persons named in the table below have sole voting and investment power with respect to all shares of common stock shown as beneficially owned by them.
As described in more detail under Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerStockholder Agreement, Apollo and Popular have agreed to act together to vote for the election of each of their director nominees and the management director to the Board. Upon the completion of this offering, Apollo and Popular will be deemed a group under the rules of the SEC. Upon the closing of this offering, Apollo and Popular as a group will continue to control a majority of our voting common stock. As a result, we will be a controlled company within the meaning of applicable corporate governance standards. See Management, Certain Relationships and Related Party Transactions, Description of Capital Stock and Underwriting (Conflicts of Interest) for additional information regarding the material relationships we have with the selling stockholders in this offering.
109
The following table assumes an offering at $19.00 per share, the midpoint of the range set forth on the cover of this prospectus.
Name of Beneficial Owner |
Shares Beneficially
Owned Before the Offering |
Number of
Shares to be Sold in the Offering |
Shares Beneficially
Owned After the Offering |
Maximum
Number of Shares to be Sold if Option to Purchase Additional Shares is Exercised in Full |
Shares Beneficially
Owned After the Offering if the Option to Purchase Additional Shares is Exercised in Full |
|||||||||||||||||||||||||||
Shares | Percentage | Shares | Percentage | Shares | Percentage | |||||||||||||||||||||||||||
AP Carib Holdings, Ltd. (1) |
36,753,786 | 50.5 | % | 7,381,579 | 29,372,207 | 37.0 | % | 8,992,105 | 27,761,681 | 35.0 | % | |||||||||||||||||||||
Popular, Inc. (2) |
35,312,462 | 48.5 | % | 7,092,106 | 28,220,356 | 35.5 | % | 8,639,475 | 26,672,987 | 33.6 | % | |||||||||||||||||||||
Peter Harrington (3) |
58,584 | * | | 105,251 | * | | 105,251 | * | ||||||||||||||||||||||||
Juan J. Román (4) |
30,000 | * | | 56,000 | * | | 56,000 | * | ||||||||||||||||||||||||
Philip E. Steurer (5) |
33,112 | * | | 33,112 | * | | 33,112 | * | ||||||||||||||||||||||||
Carlos Ramírez (6) |
37,000 | * | | 99,328 | * | | 99,328 | * | ||||||||||||||||||||||||
Miguel Vizcarrondo (7) |
26,800 | * | | 75,213 | * | | 75,213 | * | ||||||||||||||||||||||||
Félix M. Villamil (8) |
160,000 | * | | 276,865 | * | | 276,865 | * | ||||||||||||||||||||||||
Marc E. Becker (9) |
| * | | | * | | | * | ||||||||||||||||||||||||
Jorge Junquera ( 10) |
| * | | | * | | | * | ||||||||||||||||||||||||
Nathaniel J. Lipman (11) |
| * | | 10,000 | * | | 10,000 | * | ||||||||||||||||||||||||
Matthew H. Nord (9) |
| * | | | * | | | * | ||||||||||||||||||||||||
Richard L. Carrión Rexach (10) |
| * | | | * | | | * | ||||||||||||||||||||||||
Néstor O. Rivera (10) |
| * | | | * | | | * | ||||||||||||||||||||||||
Scott I. Ross (9) |
| * | | | * | | | * | ||||||||||||||||||||||||
Thomas M. White (12) |
50,000 | * | | 113,000 | * | | 113,000 | * | ||||||||||||||||||||||||
Alan H. Schumacher (director nominee) |
| * | | | * | | | * | ||||||||||||||||||||||||
Directors and executive officers as a group (14 persons) |
395,496 | * | | 768,769 | * | | 768,769 | * |
* | Less than one percent. |
(1) | Reflects 36,753,786 shares of common stock owned of record prior to the offering by AP Carib Holdings, Ltd. AIF VII Euro Holdings, L.P. (Euro Holdings) is the sole shareholder of AP Carib Holdings, Ltd. Apollo Management VII, L.P. is the sole director of AP Carib Holdings, Ltd. and the manager of Euro Holdings. AIF VII Management, LLC (AIF VII) is the general partner of Apollo Management VII, L.P. Apollo Management, L.P. is the sole member and manager of AIF VII, and Apollo Management GP, LLC (Management GP) is the general partner of Apollo Management, L.P. Apollo Management Holdings, L.P. (Management Holdings) is the sole member and manager of Management GP, and Apollo Management Holdings GP, LLC (Management Holdings GP) is the general partner of Management Holdings. Apollo Advisors VII (EH), L.P. (Advisors VII (EH)) is the general partner of Euro Holdings and Apollo Advisors VII (EH-GP) Ltd. (Advisors VII (EH-GP)) is the general partner of Advisors VII (EH). Apollo Principal Holdings III, L.P. (Principal III) is the sole shareholder of Advisors VII (EH-GP) and Apollo Principal Holdings III GP, Ltd. (Principal III GP) is the general partner of Principal III. Leon Black, Joshua Harris and Marc Rowan are the managers, as well as principal executive officers, of Management Holdings GP, and the directors of Principal III GP, and as such may be deemed to have voting and dispositive control over the shares of our common stock held by AP Carib Holdings, Ltd. The number of shares reflected in the table above as beneficially owned by AP Carib Holdings, Ltd. does not include shares held by Popular that are subject to the terms of the Stockholder Agreement pursuant to which, among other things, Apollo and Popular have agreed to act together to vote for the election of each of their director nominees to the Board (as described in more detail under Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerStockholder Agreement). |
The address of each of AP Carib Holdings, Ltd, Euro Holdings, Advisors VII (EH), Advisors VII (EH-GP), Principal III and Principal III GP is c/o Intertrust Corporate Services (Cayman) Limited, 190 Elgin Avenue, George Town, Grand Cayman, KY1-9005 Cayman Islands. The address of each of Apollo Management VII, L.P., AIF VII, Apollo Management, L.P., Management GP, Management Holdings, Management Holdings GP and Messrs. Black, Harris and Rowan is 9 West 57th St., 43rd Floor, New York, New York 10019. |
(2) |
Represents 35,312,462 shares of common stock owned of record prior to the offering by Popular, Popular disclaims beneficial ownership of all shares of common stock held of record or beneficially owned by it except to the extent of its pecuniary interest therein. The address of Popular is 209 Muñoz Rivera Avenue, Hato Rey, Puerto Rico 00918. The number of shares reflected in the table above as beneficially owned by Popular does not include shares held by AP Carib Holdings, Ltd. that are subject to the terms of the Stockholder Agreement |
110
pursuant to which, among other things, Apollo and Popular have agreed to act together to vote for the election of each of their director nominees to the Board (as described in more detail under Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerStockholder Agreement). |
(3) | Includes 29,292 shares of restricted common stock which are subject to forfeiture. Does not include 653,333 shares of common stock issuable upon the exercise of Tranche A, Tranche B and Tranche C options that remain subject to vesting and are not exercisable until the occurrence of certain triggering events, including the consummation of this offering. Shares beneficially owned after the offering includes 46,667 shares of common stock issuable upon the exercise of vested Tranche A options that will be exercisable upon consummation of this offering. |
(4) | Does not include 364,000 shares of common stock issuable upon the exercise of Tranche A, Tranche B and Tranche C options that remain subject to vesting and are not exercisable until the occurrence of certain triggering events, including the consummation of this offering. Shares beneficially owned after the offering includes 26,000 shares of common stock issuable upon the exercise of vested Tranche A options that will be exercisable upon consummation of this offering. |
(5) | Does not include 300,000 shares of common stock issuable upon the exercise of Tranche A, Tranche B and Tranche C options that remain subject to vesting. |
(6) | Does not include 405,128 shares of common stock issuable upon the exercise of Tranche A, Tranche B and Tranche C options that remain subject to vesting and are not exercisable until the occurrence of certain triggering events, including the consummation of this offering. Shares beneficially owned after the offering includes 62,328 shares of common stock issuable upon the exercise of vested Tranche A options that will be exercisable upon consummation of this offering. |
(7) | Does not include 322,179 shares of common stock issuable upon the exercise of Tranche A, Tranche B and Tranche C options that remain subject to vesting and are not exercisable until the occurrence of certain triggering events, including the consummation of this offering. Shares beneficially owned after the offering includes 48,413 shares of common stock issuable upon the exercise of vested Tranche A options that will be exercisable upon consummation of this offering. |
(8) | Includes 76,900 shares of restricted common stock which are subject to forfeiture. Does not include 38,955 shares of common stock issuable upon the exercise of Tranche A options that remain subject to vesting and are not exercisable until the occurrence of certain triggering events, including the consummation of this offering. Shares beneficially owned after the offering includes 116,865 shares of common stock issuable upon the exercise of vested Tranche A options that will be exercisable upon consummation of this offering. |
(9) | Messrs. Becker, Nord and Ross are each principals and officers of certain affiliates of Apollo. Although each of Messrs. Becker, Nord and Ross, may be deemed to be the beneficial owner of shares beneficially owned by Apollo, each of them disclaims beneficial ownership of any such shares. |
(10) | Messrs. Junquera, Carrión and Rivera are each officers and/or directors of Popular. Although each of Messrs. Junquera, Carrión and Rivera may be deemed to be the beneficial owner of shares beneficially owned by Popular, each of them disclaims beneficial ownership of any such shares. |
(11) | Shares beneficially owned after the offering includes 10,000 shares of common stock issuable upon the exercise of vested Tranche A options that will be exercisable upon consummation of this offering. |
(12) | Includes 50,000 of common stock held by Thomas M. White 2006 Trust, over which Mr. White has voting and investment power. Does not include 27,000 shares of common stock issuable upon the exercise of Tranche A options held by Thomas M. White 2006 Trust that remain subject to vesting and that are not exercisable until the occurrence of certain triggering events, including the consummation of this offering. Shares beneficially owned after the offering includes 45,000 shares of common stock issuable upon the exercise of Tranche B options that will vest and be exercisable upon consummation of this offering and 18,000 shares of common stock issuable upon the exercise of vested Tranche A options that will be exercisable upon consummation of this offering. |
Securities Authorized for Issuance Under Equity Compensation Plans
On September 30, 2010, the board of directors of Holdings adopted the 2010 Plan. Holdings reserved 5,843,208 shares of its Class B Non-Voting Common Stock for issuance upon exercise and grants of stock options, restricted stock and other equity awards under the Plan. On April 17, 2012, in connection with the Reorganization, the Company assumed the 2010 Plan and all of the outstanding equity awards issued thereunder or subject thereto. As a result, each of the then outstanding stock options to purchase shares of Holdings Class B Non-Voting Common Stock became a stock option to purchase the same number and class of shares of the Companys Class B Non-Voting Common Stock, in each case on the same terms (including exercise price) as the original stock option. Similarly, each of the then outstanding shares of restricted stock of Holdings was converted into the same number of shares of restricted stock of the Company.
For additional discussion of our equity compensation, including the 2010 Plan, see ManagementExecutive Compensation and Note 14 of the Notes to Audited Consolidated Financial Statements included elsewhere in this prospectus.
111
The table below summarizes the equity issuances under the 2010 Plan as of December 31, 2012.
Plan category |
Number of securities to
be issued upon exercise of outstanding options, warrants and rights |
Weighted-average
exercise price of outstanding options warrants and rights |
Number of securities
remaining available for future issuance under equity compensation plans (excluding securities reflected in first column) |
|||||||||
Equity compensation plans approved by security holders |
||||||||||||
Equity compensation plans not approved by security holders |
5,177,582 | (1) | $ | 2.06 | 665,626 |
(1) | Includes 100,000 stock options that were not granted under the 2010 Plan, but are subject to certain terms of the 2010 Plan. |
112
CERTAIN RELATIONSHIPS AND RELATED PARTY TRANSACTIONS
Related Party Transactions in Connection with the Closing of the Merger
Merger Agreement
The following is a summary of certain provisions of the Merger Agreement. The description of the Merger Agreement does not purport to be complete and is qualified in its entirety by the Merger Agreement, a copy of which is included as an exhibit to the registration statement of which this prospectus forms a part.
Popular agreed, subject to the limitations contained in the Merger Agreement, to indemnify Apollo and its affiliates and certain related parties for breaches of representations, warranties and covenants made by Popular, as well as for certain other specified matters. Apollo and EVERTEC, LLC have agreed, subject to the limitations contained in the Merger Agreement, to indemnify Popular and its affiliates and certain related parties for breaches of representations, warranties and covenants made by Apollo and EVERTEC, LLC. Generally, the indemnification obligations of each party with respect to claims for breaches of representations and warranties (1) expired on April 1, 2012, subject to certain exceptions providing for longer or indefinite survival periods, (2) are not effective until the aggregate amount of losses suffered by the indemnified parties exceeds $5.0 million and (3) are limited to $100.0 million of recovery. In addition, EVERTEC, LLC has agreed, subject to the limitations contained in the Merger Agreement, to indemnify Popular and its affiliates and certain related parties for breaches of certain EVERTEC, LLCs post-closing covenants, EVERTEC, LLC and its subsidiaries liabilities and certain losses arising from EVERTEC, LLCs assets and employees. In addition to customary covenants for an agreement of this nature, Popular and Apollo have provided certain non-compete covenants and Popular has provided certain non-solicitation covenants in favor of EVERTEC.
In addition to the Merger Agreement, the parties entered into a number of ancillary agreements, including those described below. Each of the agreements described below were entered into at the closing of the Merger and were the product of extensive arms-length negotiations between Apollo and Popular (two unrelated third parties) prior to the consummation of the Merger in which Apollo became the 51%-controlling stockholder of EVERTEC. Each of these agreements, including the Master Services Agreement, was negotiated on an arms-length basis, are comparable to those that the Company could have obtained in a transaction with an unrelated third party and are on terms that are no more or less favorable in the aggregate to the Company than terms that exist, where applicable, between the Company and unrelated third party customers of similar size and scale as Popular.
Master Services Agreement
We historically provided various processing and IT services to Popular and its subsidiaries pursuant to a master services agreement among us, Popular and certain of Populars subsidiaries.
At the closing of the Merger, we amended and restated the current master services agreement. Under the Master Services Agreement, Popular and Banco Popular agreed to, and caused their respective subsidiaries to, receive the services covered by the Master Services Agreement, including certain changes, modifications, enhancements or upgrades to such covered services, on an exclusive basis from us. In exchange for the services, Popular, Banco Popular and their respective subsidiaries initially pay amounts that are set forth in a price list incorporated into the Master Services Agreement, which is generally based on the historical pricing practices among the parties. The parties agreed to review the service fees on an ongoing basis and may change such fees upon mutual agreement. Following the second anniversary of the date of the Master Services Agreement, such service fees will be adjusted annually to reflect changes in the consumer price index, provided that any such fee adjustment may not exceed 5% per year. The Master Services Agreement provides that it is the intent of the parties to such agreement that the fees we charge to any banking affiliate under the Master Services Agreement will be in compliance with applicable laws, and, in order to ensure such compliance, the parties agreed to periodically review such fees to ensure that they represent and remain at levels consistent with the market terms that such banking affiliate would pay to an independent third party for providing similar services. The Master
113
Services Agreement provides that when performing such review, the parties will pay particular attention to any available information on comparable market terms for similar services, and will evaluate and take into consideration the contracting terms and our performance of the services under the Master Services Agreement. The Master Services Agreement defines banking affiliate as any banking institution (including its subsidiaries) that is our affiliate for purposes of Section 23A and Section 23B of the Federal Reserve Act and Regulation W of the Federal Reserve Board. Currently, Banco Popular, BPNA and their subsidiaries are our affiliates for purposes of Section 23A and Section 23B of the Federal Reserve Act and Regulation W of the Federal Reserve Board.
In addition, Popular, Banco Popular and their respective subsidiaries agreed to grant us a right of first refusal to (1) provide our services to support Popular, Banco Popular and their respective subsidiaries implementation of any development, maintenance, enhancement or modification of any services provided by us under the Master Services Agreement; (2) create or offer certain new services or products that Popular, Banco Popular or one of their respective subsidiaries determine to offer to their customers; or (3) provide certain core bank processing and credit card processing services that are currently provided by third parties to certain subsidiaries of Popular, if Popular and Banco Popular and their respective subsidiaries determine to extend or renew these services, which are currently provided by third parties. We agreed to grant Popular, Banco Popular and their respective subsidiaries a right of first refusal to purchase any new service or product created or developed by us internally or by a third party, unless the service or product was created or developed by, or at the specific request of, a client other than Popular, Banco Popular and their respective subsidiaries.
We agreed under the Master Services Agreement that we will not compete with Popular, Banco Popular and their respective subsidiaries in offering, providing or marketing certain payment processing services that are currently offered by Popular, Banco Popular and their respective subsidiaries to certain identified customers of Popular, Banco Popular and their respective subsidiaries. Popular, Banco Popular and their subsidiaries agreed not to hire or solicit any of our employees, subject to customary carve-outs. The Master Services Agreement also contained a non-circumvention covenant, which is intended to prohibit us on the one hand, and Popular, Banco Popular and their subsidiaries on the other hand, from engaging in certain actions designed or intended to divert customers from the other.
Except for cases of our gross negligence or willful misconduct, our liability for breach under the Master Services Agreement is limited to the amount paid for such services under the Master Services Agreement. Under certain circumstances, breaches with respect to certain services result only in service credits accruing to Popular, Banco Popular and their respective subsidiaries in lieu of the payment of monetary damages.
The Master Services Agreement provides for a 15-year term which commenced upon the closing of the Merger (subject to our option to extend such term by an additional three years upon a Popular parties change of control (as defined in the Master Services Agreement) of Popular or Banco Popular). After the initial term, the Master Services Agreement will renew automatically for successive 3-year periods, unless a party gives written notice of non-renewal to the other parties not less than 1 year prior to the relevant renewal date. The Master Services Agreement provides for termination by a party (1) for the other partys breach of the agreement that results in a material adverse effect on the terminating party that continues for more than 90 days, (2) for a failure by the other party to pay any properly submitted invoice for a material amount in the aggregate that is undisputed for a period of more than 60 days, or (3) for a prohibited assignment of the Master Services Agreement by the other party. In addition, Popular and Banco Popular are permitted to terminate the Master Services Agreement up to 30 days following the occurrence of a change of control of EVERTEC, LLC (an EVERTEC change of control as defined in the Master Services Agreement), unless (1) the acquirer is identified to Popular and Banco Popular at least 30 business days prior to the proposed EVERTEC change of control, (2) neither the acquirer nor any of its affiliates is engaged, directly or indirectly, in the banking, securities, insurance or lending business, from which they derive aggregate annual revenues from Puerto Rico in excess of $50.0 million unless none of them has a physical presence in Puerto Rico that is used to conduct any such business, (3) we (or our successor, as applicable) will be solvent (as defined in the Master Services Agreement) after the proposed EVERTEC change of control and (4) following the EVERTEC change of control, we (or our successor, as applicable) will be capable of providing the services under the Master Services Agreement at the level of service that is required under the Master Services Agreement. This
114
offering will not constitute an EVERTEC change of control as defined in each of the Master Services Agreement, Technology Agreement, ATH Network Participation Agreement, ATH Support Agreement, ISO Agreement, Ticketpop Services Agreement and Virgin Island Services Agreement.
We agreed to provide certain transition assistance to Popular, Banco Popular and their respective subsidiaries in connection with (1) the termination of the Master Services Agreement, (2) the termination of a particular service provided by us under the Master Services Agreement or (3) a release event under the Technology Agreement (as described below).
For the years ended December 31, 2012, 2011 and 2010, we recorded revenue of approximately $151.4 million, $147.1 million and $142.3 million, respectively, from Popular, Banco Popular and their respective subsidiaries under the Master Services Agreement. The revenues attributable under the MSA are primarily (i) transaction-based fees, which depend on factors such as number of accounts or transactions processed and typically consist of a fee per transaction or item processed, a percentage of dollar volume processed or a fee per account on file, or some combination thereof and (ii) fixed fees per month or based on time and expenses incurred. The transaction-based fees and monthly fixed fees paid by Popular are consistent with the fees charged by the Company to its other banking clients for comparable services. Individual pricing terms charged to Popular and our other banking clients may vary based on volume and/or to the extent the service provided is customized to fit the particular customer need. As discussed above, the Master Services Agreement was negotiated on an arms-length basis by Apollo and Popular in connection with the Merger, is on terms that are comparable to those that the Company could have obtained in a transaction with an unrelated third party and such terms are no more or less favorable in the aggregate to the Company than terms that exist, where applicable, between the Company and unrelated third party customers of similar size and scale as Popular.
Technology Agreement
At the closing of the Merger, we and Popular entered into a Technology Agreement, pursuant to which we deposited certain proprietary software, technology and other assets into escrow. According to the Technology Agreement we must continue to make deposits on a semi-annual basis during the term of the Master Services Agreement and the term of any transition period under the Master Services Agreement. As specified in the Technology Agreement, Popular has the right and option, upon the occurrence of certain release events, to obtain the release of part, and upon the occurrence of other release events, all of the materials deposited into escrow. Upon the occurrence of any release event, Popular will also have the option to elect to exercise its rights under a license granted by us to Popular to use and otherwise exploit all or any part of the released materials for the term (perpetual or term-limited) specified by Popular. We and Popular will negotiate the fair market value of the rights elected by Popular upon the release of the escrow.
Popular is permitted to terminate the Technology Agreement up to 30 days following the occurrence of a change of control of EVERTEC, LLC (an EVERTEC change of control as defined in the Technology Agreement), unless the acquirer (1) is identified to Popular at least 30 business days prior to the proposed EVERTEC change of control, (2) neither the acquirer nor any of its affiliates is engaged, directly or indirectly, in the banking, securities, insurance or lending business, from which they derive aggregate annual revenues from Puerto Rico in excess of $50.0 million unless none of them has a physical presence in Puerto Rico that is used to conduct any such business, (3) EVERTEC, LLC (or its successor, as applicable) will be solvent (as defined in the Technology Agreement) after the proposed EVERTEC change of control and (4) following the EVERTEC change of control, EVERTEC, LLC (or its successor, as applicable) will be capable of performing the obligations and duties of EVERTEC, LLC under the Technology Agreement.
ATH Network Participation Agreement
We historically gave Banco Popular access to the ATH network pursuant to an ATH network participation agreement between us and Banco Popular. At the closing of the Merger, we amended and restated the current ATH network participation agreement (as amended and restated, the ATH Network Participation Agreement).
115
Under the ATH Network Participation Agreement, we (1) give Banco Popular access to the ATH network by providing various services, including by connecting Banco Populars ATMs to the ATH network, monitoring Banco Populars ATMs, agreeing to forward transactions from connected terminals to the participant of the ATH network and settling transactions among ATH network participants from all POS and ATM terminals on a daily basis (collectively, the ATH Network Services) and (2) grant to Banco Popular a non-exclusive, non-transferable, limited, royalty free license to use the ATH logo and the ATH word mark and any other trademarks or service marks used by us in connection with the ATH network (collectively, the ATH Mark) within the U.S. territories, Puerto Rico, and any other country where the ATH Mark is registered or subject to registration.
The ATH Network Participation Agreement provides for a 15-year term which commenced upon the closing of the Merger (subject to our option to extend such term by an additional three years upon a change of control (as defined in the ATH Network Participation Agreement) of Banco Popular). After the initial term, the ATH Network Participation Agreement will renew automatically for successive 3-year periods, unless a party gives written notice to the other party not less than 1 year prior to the relevant renewal date. The ATH Network Participation Agreement provides for termination (1) by us if Banco Popular commits a material breach, which includes, but is not limited to (a) any activities or actions of Banco Popular which reflect adversely on our business reputation, any participant in the ATH network or the ATH network or (b) any breach of the license described above, (2) by Banco Popular, if we commit a breach or series of breaches that results in a material adverse effect on Banco Popular or (3) by either party (a) for a failure by the other party to pay any properly submitted invoice for a material amount in the aggregate that is undisputed for a period of more than 60 days, or (b) for a prohibited assignment of the ATH Network Participation Agreement by the other party. In addition, Banco Popular is permitted to terminate the ATH Network Participation Agreement up to 30 days following the occurrence a change of control of EVERTEC, LLC (an EVERTEC change of control as defined in the ATH Network Participation Agreement), unless (1) the acquirer is identified to Banco Popular at least 30 business days prior to the proposed EVERTEC change of control, (2) neither the acquirer nor any of its affiliates is engaged, directly or indirectly, in the banking, securities, insurance or lending business, from which they derive aggregate annual revenues from Puerto Rico in excess of $50.0 million unless none of them has a physical presence in Puerto Rico that is used to conduct any such business, (3) EVERTEC, LLC (or its successor, as applicable) will be solvent (as defined in the ATH Network Participation Agreement) after the proposed EVERTEC change of control and (4) following the EVERTEC change of control, EVERTEC, LLC (or its successor, as applicable) will be capable of performing the obligations and duties of EVERTEC, LLC under the ATH Network Participation Agreement.
Banco Popular also agreed to grant us a right of first refusal with respect to any development, maintenance or other technology project related to the ATH Network Services and will agree to exclusively use us to provide the ATH Network Services throughout the term of the ATH Network Participation Agreement.
For the years ended December 31, 2012, 2011 and 2010, we recorded revenue of approximately $13.9 million, $13.6 million and $21.3 million, respectively, from Banco Popular under the ATH Network Participation Agreement.
ATH Support Agreement
We and Banco Popular entered into the ATH Support Agreement at the closing of the Merger pursuant to which Banco Popular agreed to support the ATH brand by (1) supporting, promoting and marketing the ATH network and brand and debit cards bearing the symbol of the ATH network, either exclusively or with the symbol of another credit card association and (2) issuing in each successive twelve month period at least a set minimum number of debit cards exclusively bearing the symbol of the ATH network (ATH Debit Cards). Banco Popular is not responsible for any failure to issue at least the required minimum number of ATH Debit Cards under the ATH Support Agreement during any twelve month period if as a result of factors outside of Banco Populars control there is a change in demand for debit cards (including a reduction in the demand for ATH Debit Cards), an increase in demand for debit cards bearing the symbol of the ATH network and the symbol of another credit card association (Dual Branded Debit Cards) or the development of new payment technologies in the market
116
that result in a decrease in demand for debit cards (including a reduction in demand for ATH Debit Cards). Banco Popular also agreed not to, and will not create incentives for its or its affiliates personnel to, promote, support or market (1) debit cards other than ATH Debit Cards or Dual Branded Debit Cards or (2) credit cards in a manner targeted to negatively impact the issuance of ATH Debit Cards and Dual Branded Debit Cards. The ATH Support Agreement terminates upon the earlier of 15 years after the date of the closing of the Merger or the termination of the Master Services Agreement.
Banco Popular agreed that, during the term of the ATH Support Agreement, it may not directly or indirectly enter into any agreement with another card association to issue Dual Branded Debit Cards without our prior written consent. Under the ATH Support Agreement, if Banco Popular desires to enter into such an agreement, it will consult with us and provide documentation and other support requested by us to demonstrate that Banco Populars entry into the agreement will have a direct economic benefit to us. We will then be required to make a good faith determination based on such documentation and support whether to consent to Banco Populars entry into the agreement.
Banco Popular is permitted to terminate the ATH Support Agreement up to 30 days following the occurrence of a change of control of EVERTEC, LLC (an EVERTEC change of control as defined in the ATH Support Agreement), unless (1) the acquirer is identified to Banco Popular at least 30 business days prior to the proposed EVERTEC change of control, (2) neither the acquirer nor any of its affiliates is engaged, directly or indirectly, in the banking, securities, insurance or lending business, from which they derive aggregate annual revenues from Puerto Rico in excess of $50.0 million unless none of them has a physical presence in Puerto Rico that is used to conduct any such business, (3) EVERTEC, LLC (or its successor, as applicable) will be solvent (as defined in the ATH Support Agreement) after the proposed EVERTEC change of control and (4) following the EVERTEC change of control, EVERTEC, LLC (or its successor, as applicable) will be capable of performing the obligations and duties of EVERTEC, LLC under the ATH Support Agreement.
Independent Sales Organization Sponsorship and Service Agreement
At the closing of the Merger, we amended and restated an interim ISO Agreement previously entered into with Banco Popular (as amended and restated, the ISO Agreement). Under the ISO Agreement, Banco Popular sponsors us as an independent sales organization with respect to certain credit card associations and we provide various services including, among other things, the payment processing services to merchants (Merchant Services), the signing up and underwriting of merchants to accept such Merchant Services and the sale of various products related to the Merchant Services. This agreement also provides that the parties will establish the fees to be paid by EVERTEC, LLC to Banco Popular for the fraud monitoring services provided by Banco Popular. The term of the ISO Agreement will continue until December 31, 2025 and thereafter will be automatically renewed for successive three year periods unless written notice of non-renewal is given at least one year in advance by either party.
Pursuant to the ISO Agreement, Banco Popular is the acquiring member with respect to the credit card associations covered by the ISO Agreement for anyone in Puerto Rico, the U.S. Virgin Islands and the British Virgin Islands. However, if Banco Popular is unable (for any reason other than a merchants refusal to enter into a merchant agreement with Banco Popular through no fault of Banco Popular) or unwilling to act as the acquiring member for any merchant, we may enter into an agreement with another financial institution to serve as the sponsoring bank with respect to such person. However, in order to use another financial institution as the sponsoring bank with respect to any merchant, we must make a good faith determination that the provision of Merchant Services to the merchant does not pose an unreasonable financial, regulatory or reputational risk to us or Banco Popular.
Additionally, pursuant to the ISO Agreement, Banco Popular agreed to exclusively refer to us any merchant that inquires about, requests or otherwise evidences interest in the Merchant Services. Banco Popular will receive a referral fee for each merchant referred that subsequently agrees to receive Merchant Services from us. We also agreed under the ISO Agreement to refer to Banco Popular any merchant doing business in Puerto Rico, the U.S. Virgin Islands and the British Virgin Islands that inquires about, requests or otherwise evidences interest in
117
banking services or products. Banco Popular also agreed to make monthly payments to EVERTEC, LLC as a means of subsidizing certain Merchant Services provided by EVERTEC, LLC on less than favorable terms in connection with two existing customer relationships that are favorable to Popular and its affiliates as a whole. These subsidies were historically reflected in an agreement between the Merchant Acquiring business and Banco Popular. The monthly payments with respect to one customer will continue until the earlier of February 29, 2012 and the date on which the underlying customer contract expires or is terminated. The monthly payments with respect to a second customer will continue until either Banco Popular or EVERTEC, LLC gives 30 days prior written notice to the other party of its desire to terminate the arrangement.
During the term of the ISO Agreement and for one year following the termination of the ISO Agreement for any reason, Banco Popular may not and may not cause any independent sales organization sponsored by Banco Popular to solicit any merchant receiving Merchant Services from us to receive such services instead from another independent sales organization. This non-solicitation restriction does not apply, however, to (1) any banking customer of Banco Popular to which we are unable or unwilling to provide Merchant Services and (2) to any merchant with respect to the solicitation by Banco Popular to provide banking services and products.
Banco Popular is permitted to terminate the ISO Agreement up to 30 days following the occurrence of a change of control of EVERTEC, LLC (an EVERTEC change of control as defined in the ISO Agreement), unless (1) the acquirer is identified to Banco Popular at least 30 business days prior to the proposed EVERTEC change of control, (2) neither the acquirer nor any of its affiliates is engaged, directly or indirectly, in the banking, securities, insurance or lending business, from which they derive aggregate annual revenues from Puerto Rico in excess of $50.0 million unless none of them has a physical presence in Puerto Rico that is used to conduct any such business, (3) EVERTEC, LLC (or its successor, as applicable) will be solvent (as defined in the ISO Agreement) after the proposed EVERTEC change of control and (4) following the EVERTEC change of control, EVERTEC, LLC (or its successor, as applicable) will be capable of performing the obligations and duties of EVERTEC, LLC under the ISO Agreement.
Cash Depot Subcontract
We provide certain cash depot services (the Cash Depot Services) as a subcontractor of Banco Popular to depository institutions doing business in Puerto Rico and the U.S. Virgin Islands pursuant to a subcontract between us and Banco Popular (the Subcontract). However, we do not make any payments to, or receive any payments from, Banco Popular under the Subcontract (although we are required under the Subcontract to reimburse Banco Popular for any costs they may incur under the Cash Depot Agreement). Instead, we bill the Puerto Rico Bankers Association (PRBA), who pays us directly and the PRBA then separately invoices those depository institutions that use the Cash Depot Services. In order to use the Cash Depot Services, depository institutions must apply through, and be approved by, the quasi-government organization who holds the prime contract with Banco Popular and the PRBA (the Cash Depot Agreement) and who ultimately decides who can provide the Cash Depot Services and who has the right to terminate the services as further described below. Banco Popular is one of the 38 depository institutions that receive services from us under the Subcontract, on the same terms and conditions as the other participants, and Banco Popular pays the PRBA for those services.
The Subcontract is effective for so long as the Cash Depot Agreement is in effect. Under the terms of the Subcontract, either party may terminate the subcontract prior to the expiration of the Subcontract by giving the other party advance notice. However, under the Merger Agreement, Popular agreed that until the termination of the ISO Agreement, the Master Services Agreement or the assignment of the Cash Depot Agreement, Popular will cause Banco Popular to not terminate the Cash Depot Agreement or take any action that would deprive us of the economic benefit that we derive from the Cash Depot Agreement. In addition, the quasi-government organization that is a party to the Cash Depot Agreement may terminate the Cash Depot Agreement and thereby cause the termination of the Subcontract upon the occurrence of certain triggering events, one of which is a material change in the ownership, management and/or operations of Banco Popular and/or EVERTEC. The quasi-government organization that is a party to the Cash Depot Agreement waived the triggering event that would have arisen in connection with the Merger. In addition, we have received confirmation from the quasi-
118
government organization that is a party to the Cash Depot Agreement that the consummation of this offering, including related transactions, will not be a triggering event under the Cash Depot Agreement.
For the years ended December 31, 2012, 2011 and 2010, we recorded revenue of approximately $1.5 million, $1.4 million and $1.6 million, respectively, under this subcontract.
Ticketpop Services Agreement
At the closing of the Merger, we amended an interim Ticketpop Services Agreement previously entered into with Banco Popular (as amended, the Ticketpop Services Agreement). Under the Ticketpop Services Agreement, customers that purchase event tickets through the Ticketpop internet-based ticket sales and processing that is operated by us were able to obtain printed tickets and make payment for such tickets from Banco Popular tellers and dispensing machines located at certain Banco Popular branches (Outlet Services). In addition, Banco Popular made available its Telebanco call and phone assistance center to receive and attend to telephone calls related to the Ticketpop services (Call Center Services).
The original term of the Ticketpop Services Agreement was five years following the closing of the Merger with automatic renewals for successive one year periods unless written notice of non-renewal is given at least 30 days in advance by either party. The Ticketpop Services Agreement provided for termination by (1) us at any time upon giving at least 30 days advance written notice and (2) Banco Popular in the event we (a) commit a material breach of the Ticketpop Services Agreement and fail to cure such breach and/or (b) fail to pay a material amount of undisputed invoiced amounts. In addition, Banco Popular is permitted to terminate the Ticketpop Services Agreement up to 30 days following the occurrence of a change of control of EVERTEC, LLC (an EVERTEC change of control as defined in the Ticketpop Services Agreement), unless (1) the acquirer is identified to Banco Popular at least 30 business days prior to the proposed EVERTEC change of control, (2) neither the acquirer nor any of its affiliates is engaged, directly or indirectly, in the banking, securities, insurance or lending business, from which they derive aggregate annual revenues from Puerto Rico in excess of $50 million unless none of them has a physical presence in Puerto Rico that is used to conduct any such business, (3) EVERTEC, LLC (or its successor, as applicable) will be solvent (as defined in the Ticketpop Services Agreement) after the proposed EVERTEC change of control and (4) following the EVERTEC change of control, EVERTEC, LLC (or its successor, as applicable) will be capable of performing the obligations and duties of EVERTEC, LLC under the Ticketpop Services Agreement.
On February 3, 2011, we notified Banco Popular of our intent to terminate the portion of the Ticketpop Services Agreement related to Outlet Services because on even date, we entered into a new agreement with an unaffiliated third party to provide these services. On November 15, 2011, we terminated the remaining portion of the Ticketpop Services Agreement because we began performing Call Center Services in house. Accordingly, the Ticketpop Services Agreement has been terminated in its entirety.
For the years ended December 31, 2011 and 2010, we paid approximately $0.3 million and $0.4 million, respectively, to Banco Popular under the Ticketpop Services Agreement.
Transition Services Agreement
In connection with the Merger, we entered into a transition services agreement with Popular pursuant to which Popular, or an affiliate of Popular, provides certain services to us for different periods of time generally not exceeding 12 months from the closing of the Merger. These services include access and use of SAP and Hyperion systems and other IT services, access to the employee activity center in the Cupey Center, payroll accounting and processing, comptroller function services. Some of the services were historically provided by third-party vendors who have agreed to continue to provide such services for the duration of the transition. Popular agreed to use its reasonable best efforts to obtain consents of such third-party vendors to provide such services for the agreed-upon duration, or obtain substantially similar services from other sources on substantially similar terms and conditions. Popular bears the cost of obtaining such consents. Popular also provides certain transition support to us in connection with the termination of the transition services agreement.
119
The Transition Services Agreement was amended on September 28, 2011 and January 31, 2012, in each case, to reduce the number of services provided by Popular to EVERTEC, LLC. Currently, the Transition Services Agreement requires Popular to provide only one service to EVERTEC, LLC for approximately $5,000 per month.
For the years ended December 31, 2012, 2011 and 2010, we paid approximately $62,000, $0.2 million and $78,000, respectively, to Popular under the Transition Services Agreement.
Amended Leases
In connection with the Merger, we and Banco Popular entered into the Third Amendment to the Master Lease Agreement governing the premises leased by us at the Cupey Center for use as its headquarters. As amended, the initial term of the lease expires on March 31, 2015, but can be renewed at our option for up to four additional five-year terms. The annual rent under the lease is approximately $5.3 million (including estimated operating expenses). We have a right of first refusal over substantially all of the leased premises in the event that Banco Popular desires to sell the property.
We and Banco Popular also entered into the Third Amendment to the Sublease Agreement governing the premises subleased by us at the Tres Monjitas property for use as a backup data site. The sublease expired on October 23, 2012. The annual rent under the sublease was approximately $0.4 million.
Consulting Agreements
In connection with the Merger, Holdings and EVERTEC, LLC entered into consulting agreements with each of Apollo Management and Popular (each, a Holdings consultant) pursuant to which Holdings and EVERTEC, LLC receive certain advisory services from each Holdings consultant. Each consulting agreement terminates on the earlier of (1) the twelfth anniversary of the date of the consulting agreement, (2) the time at which the applicable Holdings consultant and its affiliates own equity interests in both Holdings and EVERTEC, LLC, in each case in an aggregate amount less than 5% of the then outstanding equity interests of such entity and (3) such earlier date as is mutually agreed upon by Holdings, EVERTEC, LLC and the applicable Holdings consultant. As consideration for agreeing to render the services set forth in the consulting agreement, Holdings will pay (1) an annual fee to Apollo Management equal to the product of 0.51 multiplied by the greater of (a) $2.0 million and (b) 2% of the combined EBITDA of EVERTEC, LLC and its subsidiaries for the immediately preceding year, and (2) an annual fee to Popular equal to the product of 0.49 multiplied by the greater of (a) $2.0 million and (b) 2% of the combined EBITDA of EVERTEC, LLC and its subsidiaries for the immediately preceding year. In addition, upon the consummation of the Merger, Holdings paid an aggregate transaction fee of $18.0 million to the Holdings consultants, 51% of which is payable to Apollo Management and 49% of which is payable to Popular, which was the entire amount paid to the Holdings consultants for the year ended December 31, 2010. The consulting agreements also provide for reimbursement by Holdings of certain expenses of the Holdings consultants incurred in connection with the performance of the Holdings consultants obligations under the consulting agreements.
For the years ended December 31, 2012 and 2011, Holdings paid $1.9 million and $2.0 million, respectively, to Apollo Management and $1.5 million and $1.2 million, respectively, to Popular under the consulting agreements. In connection with the consummation of this offering and upon a payment of approximately $8.4 million to Apollo Management and $8.0 million to Popular (plus any unreimbursed expenses), the consulting agreement with each Holdings consultant will be terminated in its entirety.
Venezuela Transition Services Agreement
In connection with the transfer of EVERTEC Venezuela and the assignment of all the assets and liabilities related to the EVERTEC Venezuela business, we entered into a transition services agreement with Popular and EVERTEC Venezuela (the Venezuela Transition Services Agreement) pursuant to which we will provide
120
certain services to EVERTEC Venezuela for approximately 12 months from the closing of the Merger. These services include the operation of certain transaction authorization and credit card processing applications on behalf of EVERTEC Venezuela and certain IT professional services, including maintenance services, relating to various accounting and back-office applications. Popular and EVERTEC Venezuela are responsible for obtaining any consents or licenses that we may need in order to provide the transition services. In addition, under the terms of the Venezuela Transition Services Agreement, we may terminate the agreement or cease providing any service if (1) upon a change of control of EVERTEC Venezuela (an EVE-VEN change of control as defined in the Venezuela Transition Services Agreement), the acquirer, or resulting entity, is not reasonably acceptable to us or (2) EVERTEC Venezuela, Popular or any of their affiliates, (a) violate certain international trade laws or (b) engage in any conduct, or otherwise use the transition services in a manner that we reasonably believe would cause us, Holdings, any holder of any equity interest in Holdings or any of their affiliates to violate any applicable law or any agreement or undertaking to which EVERTEC, LLC, Holdings or any of their affiliates is a party or is bound.
In June 2011, Popular determined that it would terminate the operations of the successor to EVERTEC Venezuela, S.A., Tarjetas y Transacciones en Red Tranred, C.A. (Tranred). In connection with such termination, Tranred assigned certain offshore service agreements with entities outside of Venezuela to EVERTEC, LLC and agreed to continue to provide certain services to EVERTEC, LLC to facilitate such assignments. In connection with the assignments, on July 1, 2011, EVERTEC, LLC, Tranred and Popular entered into an amendment of the Venezuela Transition Services Agreement. The Venezuela Transition Services Agreement was further amended on March 9, 2012 to extend the term to December 31, 2013 and provide for a 10% increase in the fees charged by us.
For the years ended December 31, 2012, 2011 and 2010, we were paid approximately $1.9 million, $2.0 million and $0.5 million, respectively, by Popular, under the Venezuela Transition Services Agreement.
Virgin Islands Services Agreement
We entered into a Virgin Islands Services Agreement whereby Banco Popular provides our Merchant Acquiring business with the services that are provided by the Virgin Islands employees that Banco Popular did not transfer to us under in connection with the Merger. The term of the Virgin Islands Services Agreement continues until three years following the closing of the Merger and thereafter will be automatically renewed for successive one year periods unless written notice of non-renewal is given at least 30 days in advance by either party. The Virgin Islands Services Agreement provides for termination by (1) us at any time upon giving at least 30 days advance written notice and (2) Banco Popular in the event we fail to pay a material undisputed invoiced amounts. In addition, Banco Popular is permitted to terminate the Virgin Islands Services Agreement up to 30 days following the occurrence a change of control of EVERTEC, LLC (an EVERTEC change of control as defined in the Virgin Islands Services Agreement), unless (1) the acquirer is identified to Banco Popular at least 30 business days prior to the proposed EVERTEC change of control, (2) neither the acquirer nor any of its affiliates is engaged, directly or indirectly, in the banking, securities, insurance or lending business, from which they derive aggregate annual revenues from Puerto Rico in excess of $50.0 million unless none of them has a physical presence in Puerto Rico that is used to conduct any such business, (3) EVERTEC, LLC (or its successor, as applicable) will be solvent (as defined in the Virgin Islands Services Agreement) after the proposed EVERTEC change of control and (4) following the EVERTEC change of control, EVERTEC, LLC (or its successor, as applicable) will be capable of performing the obligations and duties of EVERTEC, LLC under the Virgin Islands Services Agreement.
For the years ended December 31, 2012, 2011 and 2010, we paid approximately $0.5 million, $0.5 million and $0.1 million, respectively, to Banco Popular under the Virgin Island Services Agreement.
121
Related Party Transactions After the Closing of the Merger
Director Arrangements
It is our Boards policy that any director who is not also an employee of either (i) us or any of our subsidiaries, (ii) Popular or (iii) AGM will receive annual compensation in the amount of $45,000 payable in equal quarterly installments, plus $2,000 for each regular or special meeting of the Board or Board committee that they attend in person, plus an additional $1,000 for each regular or special meeting of the Board or Board committee that they attend by teleconference. In addition, on April 5, 2011, Thomas White and Nathaniel Lipman received options to purchase 90,000 and 10,000 shares, respectively, of Class B Non-Voting Common Stock of Holdings (now options to purchase shares of Class B Non-Voting Common Stock of the Company following the Reorganization). The options issued to Messrs. Lipman and White were granted outside of the 2010 Plan. Mr. Lipmans options vested one year after the grant date as long as he is then providing services to us or our affiliates. Mr. Whites options are divided evenly among Tranche A options and Tranche B options. The Tranche A options will vest in equal installments on each of the first five anniversaries of the grant date and the Tranche B options will vest at such time as Internal Rate of Return (as defined in the 2010 Plan) of Apollo Investment Funds VII, L.P. and its affiliates equals or exceeds 20% based on cash proceeds received by Apollo Investment Funds VII, L.P. and its affiliates, in each case as long as Mr. White is providing services to us or our affiliates at such time. Also on April 5, 2011, Mr. White entered into a subscription agreement to purchase 50,000 shares of Class B Non-Voting Common Stock of Holdings (now Class B Non-Voting Common Stock of the Company) for a purchase price of $250,000.
On February 22, 2012, Mr. Villamil assumed the role of Vice Chairman of the Board. The Company will pay Mr. Villamil as Vice Chairman an annual fee of $150,000. In addition, Mr. Villamil will become vested in an additional 77,910 Tranche A options as follows: (i) 50% of such stock options vested on the first anniversary of the grant date and (ii) the remaining 50% will vest on the second anniversary of the grant date. Mr. Villamil will be eligible to participate in the Companys employee benefit plans generally made available to the Companys employees, including without limitation, the Companys medical plan and retirement plan, and will continue to use the same automobile previously provided as an employee and will be entitled to full possession of such automobile after the retirement date of his position.
Stockholder Agreement
In connection with the Merger, Holdings entered into a Stockholder Agreement with Popular, Apollo and the other stockholders of Holdings, which was amended and restated in connection with the Reorganization and which is now an agreement among the Company, Popular, Apollo and our other stockholders. The amended and restated Stockholder Agreement, among other things, sets forth certain rights and restrictions with respect to our common stock. Prior to the completion of this offering, we will enter into an amendment to the Stockholder Agreement. The description below is a summary of the terms of the amended and restated Stockholder Agreement following the consummation of this offering.
Director Nomination Rights
Our Board is currently comprised of five directors nominated by Apollo, three directors nominated by Popular and a management director. Félix Villamil shall be the management director for so long as he holds the position of Vice Chairman of the EVERTEC, LLC Board, after which time the individual holding the office of chief executive officer of EVERTEC, LLC will be the management director. The Stockholder Agreement provides that, subject to applicable law, Apollo will have the right to nominate five members of our Board and Popular will have the right to nominate three members of our Board, in each case for so long as Apollo or Popular, as the case may be, owns, together with its affiliates, 25% or more of our then outstanding voting common stock. In addition, for so long as Apollo or Popular, as the case may be, owns, together with its affiliates, more than 10% but less than 25% of our then outstanding voting common stock, it will have the right to nominate two members of our Board (the 10% board right). Similarly, for so long as Apollo or Popular, as the case may be, owns, together with its affiliates, more than 5% but less than 10% of our then outstanding voting common stock, it will have the right to nominate one member of our Board (the 5% board right). In
122
addition, if there are any vacancies on our Board as a result of the aggregate number of our directors that Apollo and Popular have the right to nominate pursuant to the Stockholder Agreement being less than eight, then a committee consisting of our entire Board (other than our independent directors and any directors who are to be replaced because either Apollo or Popular has lost the right to nominate such director) has the right to nominate the individuals to fill such vacancies, which nominees must be reasonably acceptable to each of Apollo and Popular for so long as it owns, together with its affiliates, at least 5% of our outstanding voting common stock. Our Stockholder Agreement further clarifies that it does not eliminate the right of stockholders holding a majority of our outstanding common stock to remove any such director with or without cause or the right of any of our stockholders to nominate a person for election as a director (whether to fill a vacancy or otherwise) at any meeting of the stockholders in accordance with applicable law, our amended and restate certificate of incorporation and our amended and restated bylaws.
Each of Apollo and Popular has agreed to vote all of such holders shares of our common stock and to take all other actions within its control to cause the election of directors nominated in accordance with the Stockholder Agreement. Similarly, we have agreed to take all actions within our control necessary and desirable to cause the election of directors nominated in accordance with the Stockholder Agreement.
Notwithstanding the foregoing, if at any time Popular owns, together with its affiliates, shares of our voting common stock representing 10% more than the amount of our voting common stock owned by Apollo and its affiliates at such time (the first board trigger date), each of Apollo and Popular will have the right to nominate four members of our Board, in each case for so long as it owns, together with its affiliates, 25% or more of our then outstanding voting common stock. Furthermore, on the second anniversary of the first board trigger date, Popular will have the right to nominate five members and Apollo will have the right to nominate three members of our Board, in each case for so long as it owns, together with its affiliates, 25% or more of our then outstanding voting common stock. If at any time following the first board trigger date Apollo owns, together with its affiliates, more of our voting common stock than the amount of our voting common stock owned by Popular and its affiliates at such time, the director nomination rights will be as set forth in the immediately preceding paragraph.
Except for certain exceptions described in the Stockholder Agreement, and subject to applicable law, directors may only be removed and replaced by the stockholder having the right to nominate such director. The Stockholder Agreement also provides that we will, at all times, cause the EVERTEC, LLC Board and the board of directors of Holdings to be comprised of the same individuals as our Board.
Quorum Rights
The Stockholder Agreement provides that a quorum for the transaction of business at any meeting of the stockholders consist of (1) stockholders holding a majority of our outstanding voting common stock and entitled to vote at such meeting and (2) each of Apollo and Popular, for so long as it owns, together with its respective affiliates, 20% or more of our outstanding voting common stock; provided, that, if a stockholder meeting is adjourned for lack of a quorum due to Apollo or Popular failing to attend such meeting, a quorum at a reconvened meeting of the stockholders (with the same agenda as the adjourned meeting) shall not require the presence of Apollo or Popular, as applicable , in each case, as long as a stockholders holding a majority of our outstanding voting common stock and entitled to vote at such meeting are in attendance at such reconvened meeting.
The Stockholder Agreement provides that a quorum for the transaction of business at any meeting of the Board consist of (1) a majority of the total number of directors then serving on the Board and (2) at least one director nominated by each of Apollo and Popular, for so long as it owns, together with its respective affiliates, 5% or more of our outstanding voting common stock; provided, that, if a Board is adjourned for lack of a quorum due to Apollos or Populars director nominees failing to attend such meeting, a quorum at a reconvened meeting of the Board (with the same agenda as the adjourned meeting) shall not require the presence of the Apollo and Popular director nominees, in each case, as long as a majority of the directors then in office are in attendance at such reconvened meeting.
123
Additional Stockholder Rights
Each of Apollo and Popular has the right, for so long as it owns, together with its affiliates, 20% or more of our outstanding voting common stock, to approve certain corporate actions before we may take such actions. Among the corporate actions requiring Apollos and Populars prior approval are: (1) amending the organizational documents of us or any of our subsidiaries; (2) issuing equity of us or any of our subsidiaries, subject to certain exceptions; (3) acquiring or disposing of significant assets; (4) incurring debt for borrowed money under certain circumstances; (5) entering into or amending certain significant contracts; (6) entering into certain related party transactions; (7) materially changing the terms and conditions of the management long-term compensation plan; and (8) causing a change of control (as defined in the Stockholder Agreement) of us prior to March 30, 2013. These consent rights described in this paragraph may be assigned to a complete rights transferee (as defined below).
In addition, for so long as Apollo or Popular owns, together with its affiliates, 10% or more of our then outstanding voting common stock and has the right to nominate at least one director, the approval of at least one director nominated by Apollo or Popular (as applicable) shall be necessary, to approve (i) any issuance of preferred stock of us or any of our subsidiaries (other than the issuance of preferred stock by one of our wholly owned subsidiaries to us or another of our wholly owned subsidiaries) and (ii) any transfer of equity in Holdings or EVERTEC, LLC, in each case subject to certain exceptions.
Apollo, Popular and certain of their transferees are also entitled to information rights and inspection rights, in each case for so long as it satisfies certain ownership thresholds set forth in the Stockholder Agreement.
Registration Rights
The Stockholder Agreement grants each of Apollo and Popular the right to request up to four registrations under the Securities Act on Form S-1 (or any successor form) or similar long-form registration statement (each, a Long-Form Registration) of all or any portion of the shares of our common stock beneficially owned by the requesting holder if the shares to be sold in any such registration (including piggyback shares and before deduction of any underwriting discounts) reasonably are expected to exceed $75 million, subject to cutbacks. The requesting holder may request that any such Long-Form Registration be an underwritten offering, and no registration shall count as one of the requesting holders four permitted Long-Form Registrations, unless such registration (i) has become effective and (ii) includes at least 75% of the shares of our common stock sought by the requesting holder to be included in such Long-Form Registration.
The Stockholder Agreement also grants each of Apollo and Popular the right, at any time after we are eligible to file a registration statement on Form S-3, to request an unlimited number of registrations under the Securities Act on Form S-3 (or any successor form) or any similar short form registration statement (each, a Short-Form Registration) of all or any portion of the shares of our common stock beneficially owned by the requesting holder if the shares to be sold in any such Short-Form Registration (including piggyback shares and before deduction of any underwriting discounts) reasonably are expected to exceed $50 million, subject to cutbacks. The requesting holder may request that any such Short-Form Registration be an underwritten offering.
The Stockholder Agreement obligates us, at any time after the one year anniversary of our initial public offering, to use commercially reasonable efforts to file, no later than 45 days following any written request from Apollo or Popular, a registration statement on Form S-3 (or any successor form) or any similar short-form registration statement (the Form S-3 Shelf) for an offering to be made on a delayed or continuous basis covering the resale of shares of our common stock. Following the effectiveness of the Form S-3 Shelf, Apollo and Popular may request unlimited shelf-takedowns if the total offering price of the shares to be sold in such offering (including piggyback shares and before deduction of underwriting discounts) reasonably is expected to exceed $25 million.
Whenever we propose to register any shares of our common stock, whether in a primary or secondary offering, each holder of shares of our common stock party to the Stockholder Agreement (including, for the
124
avoidance of doubt, Apollo and Popular) has the right to request that shares beneficially owned by such holder be included in such registration, subject to cutbacks. Under the Stockholder Agreement, we have agreed to pay the fees and expenses associated with registration (excluding discounts and commissions and other selling expenses payable by the selling holders), including the fees and expenses incurred in connection with this offering. The Stockholder Agreement contains customary provisions with respect to registration proceedings, underwritten offerings, and indemnity and contribution rights.
Transfer Restrictions
Subject to certain exceptions set forth in the Stockholder Agreement, without the prior written consent of each of Apollo and Popular for so long as it owns, together with its affiliates, at least 5% of our then outstanding voting common stock, none of the parties to the Stockholder Agreement may sell shares of our common stock representing 20% or more of the total number of outstanding shares of our common stock at the time of such sale directly to certain transferees previously identified by Popular to the other parties to the Stockholder Agreement.
The members of our management who are party to the Stockholder Agreement are also subject to certain restrictions set forth in the Stockholder Agreement, but can generally sell their shares of common stock pursuant to a registered public offering or pursuant to Rule 144 under the Securities Act.
Additional Restrictions
The Stockholder Agreement contains a covenant restricting us and our subsidiaries from engaging in any business (including commencing operations in any country in which they do not currently operate), subject to certain exceptions, if such activity would reasonably require Popular or an affiliate of Popular to seek regulatory approval from, or provide notice to, any bank regulatory authority. This covenant will remain in effect for so long as the activities and investments of us and our subsidiaries are subject to restrictions under the BHC Act because of Populars and/or its affiliates ownership of our common stock.
The Stockholder Agreement also provides that the adoption of any stockholder rights plan, rights agreement or other form of poison pill which is designed to or has the effect of making an acquisition of large holdings of our common stock more difficult or expensive must be approved by a majority of our Board and approved by at least one director nominated by each of Apollo and Popular (or certain of their respective transferees) in each case for so long as Apollo or Popular, as the case may be (or certain of their respective transferees) owns, together with its affiliates, 5% or more of our outstanding voting common stock.
Certain Provisions Particular to Management Holders
We have the right to purchase all of our common stock (and options and warrants exercisable for our common stock) beneficially owned by any of our stockholders who is employed by or who serves as consultant or director for us or any of our subsidiaries upon such stockholder (1) ceasing to be employed by us or any of our subsidiaries for any reason or (2) experiencing a bankruptcy event. Subject to tolling under certain circumstances set forth in the Stockholder Agreement, we must exercise this repurchase right within twelve months following the date on which such stockholder ceases to provide services to us or our subsidiaries. We may designate this repurchase right to Apollo, Popular or any complete rights transferee.
The Stockholder Agreement also provides that each such stockholder (other than Thomas White and Nathaniel Lipman) is subject to certain non-solicitation and non-competition restrictions which remain in effect until the stockholder ceases to be employed by us or any of our subsidiaries.
Under the Stockholder Agreement, the restrictions described in the paragraph above do not apply to Apollo, Popular or any of their respective affiliates.
125
Assignment of Rights
The rights granted to each of Apollo and Popular under the Stockholder Agreement (including the director nomination rights, stockholder meeting quorum rights, Board meeting quorum rights, rights to consent to certain actions, registration rights, information rights and inspection rights described above) can be assigned in whole to any person to whom Apollo or Popular, as the case may be, transfers 80% of more of the shares of our common stock held by it and its affiliates as of the date of the Stockholder Agreement (a complete rights transferee). Such complete rights transferee can in turn assign such rights to any person to whom it transfers 100% of the shares of our common stock acquired by it in connection with the assignment pursuant to which it became a complete rights transferee. In addition, subject to certain limitations set forth in the Stockholder Agreement, Apollo, Popular and their respective complete rights transferees may assign the stockholder meeting quorum rights, 10% board right, 5% board right and up to two long form demand registration rights to any person to whom Apollo or Popular, as the case may be, transfers 20% of more of the shares of our common stock held by Apollo or Popular as of the date of the Stockholder Agreement. Such transferee can in turn assign such rights to any person to whom it transfers 100% of the shares of our common stock acquired by it in connection with the assignment in part to pursuant to which it became a partial rights transferee. Such transferees are also entitled to certain other rights set forth in the Stockholder Agreement (including the registration rights, information rights and inspection rights described above) upon becoming a party thereto.
CONTADO and Serfinsa
On May 17, 2010, Popular and its subsidiaries Banco Popular, PIBI and EVERTEC, LLC entered into an Agreement and Plan of Reorganization, dated as of May 17, 2010 and subsequently amended such agreement pursuant to the First Amendment to the Agreement and Plan of Reorganization, dated as of June 30, 2010 and the Second Amendment to the Agreement and Plan of Reorganization, dated as of September 15, 2010 (as amended, the Master Reorganization Agreement).
In accordance with the terms of the Master Reorganization Agreement and the Merger Agreement, PIBI and Popular were required to transfer (i) PIBIs 53.97% equity interest in CONTADO, a merchant acquirer and ATM network in the Dominican Republic, and (ii) PIBIs 31.11% equity interest in Serfinsa, an ATM network in El Salvador, to us, in each case subject to compliance with the applicable rights of first refusal in each of the entities corresponding shareholder agreements.
The transfer by PIBI to Popular and the subsequent transfer by Popular to us of PIBIs equity interests in CONTADO and Serfinsa were subject to compliance with certain rights of first refusal granted in favor of the other shareholders in those entities. Under the terms of the Master Reorganization Agreement, PIBI was required to promptly transfer to Popular and Popular was required immediately thereafter to transfer to us each of the aforementioned equity interests that were not transferred to the other shareholders pursuant to the rights of first refusal triggered by such proposed transactions after satisfying the requirements of such rights of first refusal. However, the Master Reorganization Agreement further provides that to the extent any such transfers were not completed by the closing of the Merger, PIBI and Popular would continue to pursue such transfer in accordance with the terms provided in the Merger Agreement.
On March 31, 2011, after a final agreement was reached between Popular and the other shareholders of CONTADO, (i) Popular transferred to EVERTEC, LLC 19.99% of the equity interest in CONTADO, (ii) Popular paid to EVERTEC, LLC $10.8 million, which represented 50% of the after tax proceeds received by Popular from the sale of the 33.98% equity interest not transferred to EVERTEC, LLC, and (iii) EVERTEC, LLC transferred to Popular $20.0 million held back at the closing of the Merger. On June 30, 2011, after a final agreement was reached between Popular and the other shareholders of Serfinsa, (i) Popular paid to EVERTEC, LLC $0.2 million, which represented 50% of the after tax proceeds received by Popular from the sale of the entire 31.11% equity interest not transferred to EVERTEC, LLC, and (ii) EVERTEC, LLC transferred to Popular $0.3 million held back at the closing of the Merger.
126
We use the equity method of accounting to account for our 19.99% investment in CONTADO. We recognized $0.6 million and $0.8 million, respectively, as equity in CONTADOs net income in the consolidated statement of income for the years ended December 31, 2012 and 2011.
Settlement Agreement with Popular
On December 31, 2011, EVERTEC, LLC entered into a settlement agreement (Settlement Agreement) with Popular in order to settle any claims among the parties related to the Closing Statement or the Working Capital True-Up Amount. In accordance with the Settlement Agreement, we made a one-time payment of $1.7 million to Popular. See Note 19 of the Notes to Audited Consolidated Financial Statements appearing elsewhere in this prospectus for additional information.
Reorganization
On April 17, 2012, EVERTEC, LLC was converted from a Puerto Rico corporation to a Puerto Rico limited liability company for the purpose of improving the consolidated tax efficiency of EVERTEC, LLC and its subsidiaries by taking advantage of recent changes to the PR Code that permit limited liability companies to be treated as partnerships that are pass-through entities for Puerto Rico tax purposes. Concurrently, Holdings, EVERTEC, LLCs direct parent, was also converted into a limited liability company. Prior to these conversions, we were formed in order to act as the new parent company of Holdings and its subsidiaries, including EVERTEC, LLC. We, Holdings, Apollo, Popular and each of the holders of then outstanding shares of Class B Non-Voting Common Stock of Holdings entered into a Stock Contribution and Exchange Agreement (the Contribution and Exchange Agreement) pursuant to which each of the then outstanding shares of common stock of Holdings was contributed to the Company in exchange for the same number and class of shares of our common stock. In addition, in accordance with the terms and conditions set forth in the Stock Contribution and Exchange Agreement, we assumed the 2010 Plan and all of the outstanding equity awards issued thereunder or subject thereto. As a result, each of the then outstanding stock options to purchase shares of Holdings Class B Non-Voting Common Stock became a stock option to purchase the same number and class of shares of our Class B Non-Voting Common Stock, in each case on the same terms (including exercise price) as the original stock option. Similarly, each of the then outstanding shares of restricted stock of Holdings was converted into the same number of shares of our restricted stock. The transactions described in this section are collectively referred to in this prospectus as the Reorganization.
Tax Payment Agreement
On April 17, 2012, we entered into a Tax Payment Agreement (the Tax Payment Agreement) with Holdings and EVERTEC, LLC pursuant to which EVERTEC, LLC will be obligated to make certain payments to us or Holdings for taxable periods or portions thereof occurring on or after April 17, 2012 (the Effective Date). Under the Tax Payment Agreement, EVERTEC, LLC will make payments with respect to any and all taxes (including estimated taxes) imposed under the laws of Puerto Rico, the United States of America and any other jurisdiction or any political (including municipal) subdivision or authority or agency in Puerto Rico, the United States of America or such other jurisdiction, that would have been imposed on EVERTEC, LLC if it had been a corporation for tax purposes of that jurisdiction, together with all interest and penalties with respect thereto (Taxes), reduced by taking into account any of our or Holdings applicable net operating losses or other tax attributes that reduce our or Holdings Taxes in such period. For the avoidance of doubt, the Tax Payment Agreement provides that the payments thereunder shall not exceed the net amount of Taxes that we and Holdings actually owe to the appropriate taxing authority for a taxable period. Further, the Tax Payment Agreement provides that if we or Holdings receives a tax refund attributable to any taxable period or portion thereof occurring on or after the Effective Date, we shall be required to recalculate the payment for such period required to be made by EVERTEC, LLC to us or Holdings. If the payment, as recalculated, is less than the amount of the payment EVERTEC, LLC already made to us or Holdings in respect of such period, we or Holdings or shall promptly make a payment to EVERTEC, LLC in the amount of such difference. Through the new structure resulting from the Reorganization, including the Tax Payment Agreement, EVERTEC, LLC will benefit from at
127
least $30.0 million of net operating losses and certain other tax attributes for Puerto Rico income tax purposes that prior to the Reorganization and change in tax law were available to its parent but not to EVERTEC, LLC.
Review, Approval or Ratification of Transactions with Related Persons
Upon completion of this offering, pursuant to its written charter, our Audit Committee will review and, subject to certain exceptions, approve or recommend to our Board for approval, all related-party transactions, which include any related party transactions that we would be required to disclose pursuant to Item 404 of Regulation S-K promulgated by the SEC. For a discussion of the composition and responsibilities of our audit committee see ManagementBoard CompositionAudit Committee. In determining whether to approve a related party transaction, the audit committee will consider a number of factors including whether the related party transaction complies with the restrictions set forth in our debt agreements and the Stockholder Agreement and is on terms and conditions no less favorable to us than may reasonably be expected in arms-length transactions with unrelated parties.
128
The discussion below describes the most important terms of our capital stock, amended and restated certificate of incorporation and amended and restated bylaws as they will be in effect upon completion of this offering. Because it is only a summary, it does not contain all the information that may be important to you. For a complete description refer to our amended and restated certificate of incorporation and amended and restated bylaws, copies of which have been included as exhibits to the registration statement of which the prospectus is a part.
Upon completion of the offering, our authorized capital stock will consist of 206,000,000 shares of common stock, par value $0.01 per share (the common stock), and 2,000,000 shares of preferred stock, par value $0.01 per share (the preferred stock), the rights and preferences of which may be designated by our Board. Upon completion of the offering, there will be 79,425,092 shares of common stock issued and outstanding and no shares of preferred stock issued and outstanding. As of April 1, 2013, there were 23 holders of record of our common stock.
Common Stock
Voting Rights. The holders of our common stock are entitled to one vote per share on each matter properly submitted to the stockholders on which the holders of shares of common stock are entitled to vote. Subject to the rights of the holders of any then-outstanding preferred stock and to the director nomination rights and associated voting agreement described in Related Party Transactions After the Closing of the MergerStockholder AgreementDirector Nomination Rights, at any annual or special meeting of the stockholders, holders of common stock shall have the exclusive right to vote for the election of directors and on all other matters properly submitted to a vote of the stockholders.
Dividend Rights. All shares of our common stock will be entitled to share equally in any dividends our Board may declare from legally available sources, subject to the terms of any then outstanding preferred stock and the terms and conditions set forth in any applicable restricted stock award agreement. Provisions of our debt agreements and other contracts may impose restrictions on our ability to declare dividends with respect to our common stock.
Liquidation Rights. Upon liquidation or dissolution of our company, whether voluntary or involuntary, all shares of our common stock will be entitled to share equally in the assets available for distribution to stockholders after payment of all of our prior obligations, including any then-outstanding preferred stock.
Registration Rights. Under the terms of the Stockholder Agreement, we have agreed to register shares of our common stock owned by the stockholders party to the Stockholder Agreement under certain circumstances. See Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerStockholder Agreement for more detail regarding these registration rights.
Other Matters. The holders of our common stock will have no preemptive rights, and our common stock will not be subject to further calls or assessments by us. There are no redemption or sinking fund provisions applicable to our common stock.
Preferred Stock
Our Board, subject to the approval of each of Apollo and Popular for so long as it, together with their respective affiliates, owns at least 20% of our outstanding common stock and the approval of at least one director nominated by each of Apollo and Popular for so long as it, together with its respective affiliates, owns at least 10% of our outstanding common stock, will be able to issue, from time to time, up to an aggregate of 1,000,000 shares of preferred stock in one or more series and to fix or alter the designations, preferences, rights and any
129
qualifications, limitations or restrictions of the shares of each such series thereof, including the dividend rights, dividend rates, conversion rights, voting rights, terms of redemption (including sinking fund provisions), redemption prices, liquidation preferences and the number of shares constituting any series or designations of such series. Our Board may authorize the issuance of preferred stock with voting or conversion rights that could adversely affect the voting power or other rights of the holders of common stock. The issuance of preferred stock, while providing flexibility in connection with possible future financings and acquisitions and other corporate purposes could, under certain circumstances, have the effect of delaying, deferring or preventing a change in control of us and might affect the market price of our common stock. See Certain Anti-Takeover, Limited Liability and Indemnification Provisions.
Certain Anti-Takeover, Limited Liability and Indemnification Provisions
Certain provisions in our amended and restated certificate of incorporation , amended and restated bylaws and Stockholder Agreement summarized below may be deemed to have an anti-takeover effect and may delay, deter or prevent a tender offer or takeover attempt that a stockholder might consider to be in its best interests, including attempts that might result in a premium being paid over the market price for the shares held by stockholders.
Blank Check Preferred Stock. Our amended and restated certificate of incorporation authorizes our Board to issue shares of preferred stock, subject to the approval of each of Apollo and Popular for so long as it, together with its respective affiliates, owns at least 20% of our outstanding common stock and the approval of at least one director nominated by each of Apollo and Popular for so long as it, together with its respective affiliates, owns at least 10% of our outstanding common stock. The issuance of preferred stock could be issued by our Board to increase the number of outstanding shares making a takeover more difficult and expensive. See Preferred Stock.
No Cumulative Voting. Our amended and restated certificate of incorporation will not provide that stockholders with the right to cumulative votes in the election of directors.
Director Nomination Rights; Voting Agreement; Removing Directors; Filling Vacancies. The Stockholder Agreement provides that each of Apollo and Popular, for so long as it, together with its respective affiliates, owns certain percentages of our outstanding common stock, will have the right to nominate a certain number of directors. In addition, if there are any vacancies on our Board as a result of the aggregate number of our directors that Apollo and Popular have the right to nominate pursuant to the Stockholder Agreement being less than eight, then a committee consisting of our entire Board (other than our independent directors and any directors who are to be replaced because either Apollo or Popular has lost the right to nominate such director) shall nominate the individuals to fill such vacancies, which nominees must be reasonably acceptable to each of Apollo and Popular for so long as it owns, together with its affiliates, at least 5% of our outstanding voting common stock. Each of Apollo and Popular has agreed to vote all of the shares of our voting common stock owned by it and its affiliates, and to take all other actions within its control, to cause the election of directors nominated in accordance with the Stockholder Agreement. Similarly, we have agreed to take all actions within our control necessary and desirable to cause the election of directors nominated in accordance with the Stockholder Agreement. Subject to applicable law, each of Apollo and Popular shall have the right to remove any director nominated by it, with or without cause, and to fill any vacancy caused by the removal of any such director. See Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerStockholder Agreement.
Stockholder Action by Written Consent. Following this offering, any action required to be or that may be taken at any meeting of stockholders may be taken without a meeting, without prior notice and without a vote, if and only if a consent in writing, setting forth the action so taken, shall be signed by all of the holders of outstanding shares entitled to vote thereon.
130
Advance Notice Requirements for Stockholder Proposals and Director Nominations. Our amended and restated bylaws will provide that stockholders seeking to bring business before an annual meeting of stockholders, or to nominate candidates for election as directors at an annual meeting of stockholders, must provide timely notice thereof in writing. To be timely, a stockholders notice generally must be delivered to and received at our principal executive offices not less than 90 days nor more than 120 days prior to the first anniversary of the preceding years annual meeting; provided, that, in the event that the date of such meeting is advanced more than 30 days prior to, or delayed by more than 60 days after, the anniversary of the preceding years annual meeting of our stockholders, a stockholders notice to be timely must be so delivered not earlier than the close of business on the 120th day prior to such meeting and not later than the close of business on the later of the 90th day prior to such meeting or the 10th day following the day on which public announcement of the date of such meeting is first made. Our amended and restated bylaws also will specify certain requirements as to the form and content of a stockholders notice. The advance notice provisions set forth in our amended and restated bylaws will not be applicable to (1) any directors nominated in accordance with the terms of the Stockholder Agreement and (2) for so long as Apollo and Popular, together with their respective affiliates, own greater than 50% of our outstanding voting common stock, any other business included in the notice of a meeting at the request of either Apollo or Popular. These provisions may preclude stockholders from bringing matters before an annual meeting of stockholders or from making nominations for directors at an annual meeting of stockholders.
Additional Rights of Major Stockholders. Each of Apollo and Popular, for so long as it, together with its respective affiliates, owns at least 20% of our outstanding common stock, will have the right to approve certain corporate actions before we may take such actions (See Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerStockholder Agreement); and a quorum for the transaction of business at any meeting of the stockholders must include each of Apollo and Popular.
In addition, for so long as each of Apollo and Popular, together with its respective affiliates, owns at least 10% of our outstanding common stock, each of Apollo and Popular shall have the right to consent to any amendments of the Stockholder Agreement provided that if any amendment affects the rights or obligations of either of Apollo and Popular, together with its respective affiliates, in a manner that is materially adverse and substantially different relative to the other, then such amendment shall not be enforceable against such stockholder without its consent, and no shares of preferred stock may be issued with the approval of at least director nominated by each of Apollo and Popular.
Lastly, for so long as each of Apollo and Popular, together with its respective affiliates, owns at least 5% of our outstanding common stock, (i) each of Apollo and Popular will be entitled to certain information; (ii) a quorum for the transaction of business at any Board meeting must include one or more directors elected by each of Apollo and Popular; (iii) each of Apollo and Popular will have the right to proportional representation on each committee of our Board and on each board of directors or similar governing body of each of our subsidiaries and each committee thereof; and (iv) one director appointed by each of Apollo and Popular must approve of the adoption of any stockholders rights plan.
Amendments to Organizational Documents. Our amended and restated certificate of incorporation will provide that we have the ability to amend, alter, change or repeal any provision in our certificate of incorporation by (1) the affirmative vote of the stockholders holding a majority of shares of our voting common stock and entitled to vote and (2) the written consent of each of Apollo and Popular, for so long as it, together with its respective affiliates, owns at least 20% of our outstanding common stock, and all rights, preferences and privileges set forth in our amended and restated certificate of incorporation are subject to our right to amend, alter, change and/or repeal our amended and restated certificate of incorporation. Similarly, our amended and restated certificate of incorporation and bylaws will provide that our amended and restated bylaws may be adopted, amended, altered or repealed by the Board, subject to the prior written consent of each of Apollo and Popular, for so long as it, together with its respective affiliates, owns at least 10% of our outstanding common stock. Certain provisions of our amended and restated certificate may not be amended without the consent of
131
various interested parties, including (i) the provisions related to the election, removal and replacement of directors (the consent of each of Apollo and Popular is required for so long as it owns, together with its affiliates, at least 5% of our outstanding voting common stock), (ii) the provisions related to adopting, amending and repealing our bylaws (the consent of each of Apollo and Popular is required for so long as it owns, together with its affiliates, at least 10% of our outstanding voting common stock) and (iii) the provisions related to the waiver of corporate opportunities (the consent of Apollo or Popular is required in certain circumstances).
Limitation of Officer and Director Liability and Indemnification Arrangements. Our amended and restated certificate of incorporation and bylaws limit the liability of our directors to the maximum extent permitted by Puerto Rico law. However, if Puerto Rico law is amended to authorize corporate action further limiting or eliminating the personal liability of directors, then the liability of our directors will be limited or eliminated to the fullest extent permitted by Puerto Rico law, as so amended. The modification or repeal of this provision of our amended and restated certificate of incorporation and bylaws will not adversely affect any right or protection of a director existing at the time of such modification or repeal.
Our amended and restated certificate of incorporation and bylaws will provide that we will, from time to time, to the fullest extent permitted by law, indemnify our directors and officers against all liabilities and expenses in any suit or proceeding, arising out of their status as an officer or director or their activities in these capacities. We also will indemnify any person who, at our request, is or was serving as a director, officer or employee of another corporation, partnership, joint venture, trust or other enterprise. We may, by action of our Board, provide indemnification to our employees and agents within the same scope and effect as the foregoing indemnification of directors and officers.
The right to be indemnified will include the right of an officer or a director to be paid expenses, including attorneys fees, in advance of the final disposition of any proceeding, provided that, if required by law, we receive an undertaking to repay such amount if it will be determined that he or she is not entitled to be indemnified.
Our Board may take certain action it deems necessary to carry out these indemnification provisions, including purchasing insurance policies. Neither the amendment nor the repeal of these indemnification provisions, nor the adoption of any provision of our amended and restated certificate of incorporation inconsistent with these indemnification provisions, will eliminate or reduce any rights to indemnification relating to such persons status or any activities prior to such amendment, repeal or adoption.
We intend to enter into separate indemnification agreements with each of our directors, which may be broader than the specific indemnification provisions contained in Puerto Rico law. These indemnification agreements will require us, among other things, to indemnify our directors against liabilities that may arise by reason of their status or service as directors. These indemnification agreements will also require us to advance any expenses incurred by the directors as a result of any proceeding against them as to which they could be indemnified and to use reasonable efforts to cause our directors to be covered by any of our insurance policies providing insurance for our directors and officers. A director will not be entitled to indemnification by us under such agreements if (a) the director did not act in good faith and in a manner he or she deemed to be reasonable and consistent with, and not opposed to, our best interests or (b) with respect to any criminal action or proceeding, the director had reasonable cause to believe his conduct was unlawful.
Currently, to our knowledge, there is no pending litigation or proceeding involving any of our directors, officers, employees or agents in which indemnification by us is sought, nor are we aware of any threatened litigation or proceeding that may result in a claim for indemnification.
Insofar as indemnification for liabilities arising under the Securities Act may be permitted for our directors, officers and controlling persons under the foregoing provisions or otherwise, we have been informed that, in the opinion of the SEC, such indemnification is against public policy as expressed in the Securities Act and is, therefore, unenforceable.
132
We believe these provisions will assist in attracting and retaining qualified individuals to serve as directors and officers.
Corporate Opportunity
Our amended and restated certificate of incorporation will provide that we expressly renounce any interest or expectancy in any business opportunity, transaction or other matter in which Apollo, Popular or certain of their respective transferees or any director nominated by Apollo, Popular or any of such transferees participates or desires or seeks to participate in, even if the opportunity is one that we would reasonably be deemed to have pursued if given the opportunity to do so.
Transfer Agent and Registrar
Computershare Trust Company, N.A. is the transfer agent and registrar for our common stock.
Listing
Our shares of common stock have been approved for listing on the NYSE under the symbol EVTC.
133
DESCRIPTION OF CERTAIN INDEBTEDNESS
Our subsidiaries have debt outstanding under the existing senior secured credit facilities and the notes. As described under Use of Proceeds, we intend to use a portion of the net cash proceeds from this offering, to redeem approximately $91.0 million principal amount of the notes using the equity claw feature therein. If we are able to consummate the debt refinancing as described under Refinancing of Senior Secured Credit Facilities and Notes and elsewhere in this prospectus, we intend to refinance our outstanding indebtedness under the existing senior secured credit facilities and redeem any portion of the indebtedness under the notes that remains outstanding after the application of the net proceeds from this offering with the proceeds from new senior secured credit facilities. Therefore, the following summary of the principal terms of the agreements that govern the senior secured credit facilities and the notes should be read together with the summary of the expected terms of the new senior secured credit facilities contained later in this section under Refinancing of Senior Secured Credit Facilities and Notes. However there is no assurance that we will be able to consummate the debt refinancing on the terms described in this prospectus or at all.
Senior Secured Credit Facilities
General
In connection with the closing of the Merger, EVERTEC, LLC entered into a credit agreement concerning the senior secured credit facilities, dated as of September 30, 2010, consisting of a $355.0 million term loan facility and a $50.0 million revolving credit facility with Bank of America, N.A., as administrative agent and collateral agent, and the lenders party thereto. Merrill Lynch, Pierce, Fenner & Smith Incorporated and Morgan Stanley Senior Funding, Inc. act as joint lead arrangers and joint bookrunners for the senior secured credit facilities. On March 3, 2011 and May 9, 2012, EVERTEC, LLC entered into amendments to the credit agreement. The key terms of the senior secured credit facilities, as amended, are described below. Such description is not complete and is qualified in its entirety by reference to the complete text of the credit agreement, security agreements, and amendments thereto, copies of which have been included as exhibits to the registration statement of which this prospectus forms a part and which are available upon request as described under Where You Can Find More Information.
The senior secured credit facilities originally provided for a $355.0 million term loan facility, which matures September 30, 2016. EVERTEC, LLC used borrowings under the original term loan facility to finance a portion of the Merger, including, without limitation, payment of fees and expenses contemplated thereby. On May 9, 2012, EVERTEC, LLC entered into a second amendment to the credit agreement to allow, among other things, a dividend in an amount not to exceed $270.0 million and certain adjustments to the financial covenant therein. In addition, EVERTEC, LLC borrowed an additional $170.0 million under an incremental term loan. The incremental term loan also matures on September 30, 2016.
The senior secured credit facilities provide for a $50.0 million revolving credit facility, which matures September 30, 2015 and includes:
|
a letter of credit subfacility; and |
|
a swingline loan subfacility. |
EVERTEC, LLC may use the revolving credit facility for general corporate purposes, including, without limitation, effecting permitted acquisitions and investments. The senior secured credit facilities also permit EVERTEC, LLC to obtain additional credit facilities or increase the existing senior secured credit facilities, subject to certain conditions, by an aggregate amount equal to the greater of (a) $125.0 million and (b) the maximum principal amount of debt that would not cause our first lien secured leverage ratio to exceed 3.25 to 1.00 without the consent of the existing lenders under the senior secured credit facilities.
As of December 31, 2012, the principal outstanding balance under the senior secured term loan and revolving credit facility amounted to $495.0 million and $14.0 million, respectively.
134
Scheduled Amortization Payments and Mandatory Prepayments
The term loan facility provides for quarterly amortization payments totaling 1% per annum of the original principal amount of the term loan facility, with the balance payable on the final maturity date. Prior to the date hereof, we have made optional prepayments of the term loans that have been applied to pay in full all quarterly amortization payments (other than the final installment payment on the final maturity date).
Mandatory prepayment obligations under the term loan facility include, subject to exceptions:
100% of the net cash proceeds of asset sales, dispositions and casualty or insurance proceeds, subject to certain exceptions and customary reinvestment provisions;
50% of our excess cash flow, with such percentage subject to reduction to 25% or 0% based on achievement of specified first lien secured leverage ratios; and
100% of the net cash proceeds received from issuances of certain debt incurred after the closing of the Merger.
Voluntary Prepayments and Reduction and Termination of Commitments
The terms of the senior secured credit facilities allow us to prepay loans and permanently reduce the loan commitments under the senior secured credit facilities at any time, subject to the payment of customary LIBOR breakage costs, if any, provided that, in connection with certain refinancings on or prior to the six month anniversary of the closing date of the second amendment to the credit agreement, a prepayment premium of 1% will be required.
Interest, Applicable Margins and Fees
The interest rates with respect to loans to us under the term loan facility are based on, at our option, (a) (x) the greater of adjusted LIBOR and 1.50% plus (y) an interest margin of 4.0% or (b) (x) the greater of the higher of the Federal Funds Effective Rate plus 0.5% and Bank of America, N.A.s prime rate (ABR) and 2.50% plus (y) an interest margin of 3.0%. The interest rates with respect to loans to us under the revolving credit facility are based on, at our option, (a)(x) the greater of adjusted LIBOR and 1.50% plus (y) an interest margin of 3.75% or (b)(x) the greater of ABR and 2.50% plus (y) an interest margin of 2.75%. The interest margins under the senior secured credit facilities are subject to reduction based on achievement of specified first lien secured leverage ratios. The revolving credit facility requires us to pay the respective participating lenders a quarterly commitment fee initially equal to 0.75% per annum of the actual daily amount of undrawn commitments under the revolving credit facility during the preceding quarter, subject to reduction based on achievement of specified first lien secured leverage ratios.
Guarantees and Collateral
Our obligations under the senior secured credit facilities and under any cash management, interest rate protection or other hedging arrangements entered into with a lender or any affiliate thereof are guaranteed by Holdings and each of our existing and subsequently acquired or organized wholly-owned subsidiaries, subject to certain exceptions.
Subject to certain exceptions, the senior secured credit facilities are secured to the extent legally permissible by substantially all of the assets of (1) Holdings, including a perfected pledge of all of the limited liability company interests of EVERTEC, LLC, and (2) EVERTEC, LLC and the subsidiary guarantors, including but not limited to: (a) a pledge of substantially all capital stock held by EVERTEC, LLC or any guarantor and (b) a perfected security interest in substantially all tangible and intangible assets of EVERTEC, LLC and each guarantor.
135
Covenants
The senior secured credit facilities contain financial, affirmative and negative covenants that we believe are usual and customary for a senior secured credit agreement. The negative covenants in the senior secured credit facilities include, among other things, limitations (subject to exceptions) on our ability to:
|
declare dividends and make other distributions; |
|
redeem or repurchase our capital stock; |
|
grant liens; |
|
make loans or investments (including acquisitions); |
|
merge or enter into acquisitions; |
|
sell our assets; |
|
enter into any sale or lease-back transactions; |
|
incur additional indebtedness; |
|
prepay, redeem or repurchase certain of our indebtedness; |
|
modify the terms of certain debt; |
|
restrict dividends from our subsidiaries; |
|
change our business or business of our subsidiaries; |
|
enter into transactions with our affiliates; and |
|
make capital expenditures. |
In addition, the senior secured credit facilities require us to maintain a maximum first lien secured leverage ratio.
Events of Default
The events of default under the senior secured credit facilities include, without limitation, nonpayment, material misrepresentation, breach of covenants, insolvency, bankruptcy, certain judgments, change of control (as defined in the credit agreement governing the senior secured credit facilities) and cross-events of default on material indebtedness.
Notes
General
On September 30, 2010, EVERTEC, LLC issued $220.0 million in aggregate principal amount of 11% senior notes due 2018 under an indenture, dated as of September 30, 2010, among EVERTEC, LLC, Holdings, the subsidiary guarantors party thereto and Wilmington Trust, National Association, as trustee. These notes were exchanged in September 2011 for substantially identical notes that were registered with the SEC. The notes are fully and unconditionally guaranteed on a senior basis by EVERTEC, LLCs existing and future wholly-owned restricted subsidiaries that guarantee the senior secured credit facilities. In connection with the Reorganization, on April 17, 2012, the Co-Issuers and Wilmington Trust, National Association, entered into Supplemental Indenture No. 1 to the indenture to among other things (i) have EVERTEC, LLC assume the obligations of EVERTEC under the indenture and the existing notes, (ii) add EVERTEC Finance as a co-issuer party to the indenture and (iii) permit EVERTEC, LLC to make payments to Holdings as contemplated by the Tax Payment Agreement. On May 7, 2012, EVERTEC, LLC and EVERTEC Finance issued an additional $40.0 million in aggregate principal amount of notes and in September 2012, approximately $39.3 million of these additional
136
notes were exchanged for substantially identical notes that were registered with the SEC. In addition, EVERTEC, LLC and EVERTEC Finance obtained a consent from the holders of the notes as of the record date of April 27, 2012 to amend the limitation on restricted payments covenant in the indenture governing the notes in order to allow additional dividend or distribution payments by them in an aggregate amount not to exceed $270.0 million.
The notes bear interest at a fixed rate of 11.0% per annum and mature on October 1, 2018. Interest on the notes is payable on April 1 and October 1 of each year. The notes are not subject to any mandatory or sinking fund payments. However, under certain circumstances related to change of control or asset sales (each as defined in the indenture governing the notes), we may be required to offer to purchase notes. As of December 31, 2012, the principal outstanding balance of the notes was $250.5 million.
The indenture governing the notes contains restrictive covenants that limit EVERTEC, LLC, EVERTEC Finance and its guarantor subsidiaries ability to, among other things: incur additional debt; declare or pay dividends, redeem stock or make other distributions to stockholders; make investments; create liens or use assets as security in other transactions; enter into sale and leaseback transactions; merge or consolidate, or sell, transfer, lease or dispose of substantially all their assets; enter into transactions with affiliates; and sell or transfer certain assets. Failure to comply with these covenants constitutes a default and may lead to the acceleration of the principal amount and accrued but unpaid interest on the notes.
We are currently in compliance with the covenants included in the indenture governing notes.
EVERTEC, LLC and EVERTEC Finance may make redemptions of the notes prior to the maturity date, upon not less than 30 nor more than 60 days prior notice, in the following circumstances: (1) on or prior to October 1, 2013, they may redeem up to 35% of the original aggregate principal amount of the notes with the proceeds of certain equity offerings, including this offering, at a redemption price of 111% of the aggregate principal amount of the notes being redeemed plus accrued and unpaid interest; provided that (x) the net cash proceeds of the equity offering are contributed to the common equity capital of EVERTEC, LLC, (y) at least 50% of the original aggregate principal amount of the notes remains outstanding after each such redemption and (z) such redemption occurs within 90 days after the date of such equity offering, (2) on or after October 1, 2014, they may redeem all or any portion of the notes during the 12-month periods commencing October 1, 2014, October 1, 2015, and October 1, 2016 and thereafter at redemption prices of 105.50%, 102.75%, 100%, respectively, of the aggregate principal amount of the notes being redeemed plus accrued and unpaid interest, and (3) prior to October 1, 2014, they may redeem all or any portion of the notes at a price equal to 100% of the aggregate principal amount of the notes being redeemed plus a make-whole premium and accrued and unpaid interest. Upon a change of control (as defined in the indenture governing the notes), the holders of the notes each have the right to require us to redeem their notes at a redemption price of 101% of the aggregate principal amount of the notes being redeemed plus accrued and unpaid interest.
We may give notice of any redemption of notes (including, but not limited to, with the net cash proceeds of an equity offering, including this offering) prior to the completion thereof, and any such redemption or notice may, at our discretion, be subject to one or more conditions precedent (including, but not limited to, completion of any related equity offering, such as this offering).
Refinancing of Senior Secured Credit Facilities and Notes
In connection with this offering, we expect to enter into new $800.0 million senior secured credit facilities to refinance all of the outstanding indebtedness under the existing senior secured credit facilities and to redeem any portion of the indebtedness under the notes that remains outstanding after the application of the net proceeds from this offering as described under Use of Proceeds. Based on negotiations to date with prospective lenders for the new senior secured credit facilities, we expect the terms of the new senior secured credit facilities to include the following:
|
approximately $300.0 million term loan A facility with a maturity date in 5 years; |
137
|
approximately $400.0 million term loan B facility with a maturity date in 7 years; |
|
approximately $100.0 million revolving credit facility with a maturity date in 5 years; |
|
applicable margin percentages for the term loan A facility of 1.0% to 2.0% per annum for base rate loans and 2.0% to 3.0% per annum for LIBOR rate loans; and |
|
applicable margin percentages for the term loan B facility of 1.5% to 2.5% per annum for base rate loans and 2.5% to 3.5% per annum for LIBOR rate loans, provided that the base rate may not be lower than 2.0% and LIBOR may not be lower than 1.0%; and |
|
applicable margin percentages for the revolving credit facility of 1.0% to 1.5% per annum for base rate loans and 2.0% to 2.5% per annum for LIBOR rate loans. |
We expect that the new senior secured credit facilities will contain a number of covenants that, among other things and subject to certain exceptions, may restrict the ability of EVERTEC and its subsidiaries to:
|
incur certain liens; |
|
make investments, loans, advances and acquisitions; |
|
incur additional indebtedness or guarantees; |
|
pay dividends on capital stock or redeem, repurchase or retire capital stock or subordinated indebtedness; |
|
engage in transactions with affiliates; |
|
sell assets, including capital stock of our subsidiaries; |
|
alter the business we conduct; |
|
enter into agreements restricting our subsidiaries ability to pay dividends; and |
|
consolidate or merge. |
We expect that the credit agreement governing the new senior secured credit facilities will contain certain customary affirmative covenants, a financial maintenance covenant and events of default.
Based on the foregoing estimated terms, and assuming that the $700.0 million term loan facilities and $100.0 million revolving credit facility were fully drawn, a 100 basis point change in our interest rate would result in a $8.0 million change in annual interest expense under the new senior secured credit facilities.
The terms of the new senior secured credit facilities have not been finalized and the participating lenders have not yet been identified. As a result, no assurance can be given that such new senior secured credit facilities will be consummated on terms acceptable to us and, if consummated, the terms may differ from those set forth above and such differences could be material. While we intend to consummate a debt refinancing in connection with this offering, if we are unable to enter into new senior secured credit facilities on terms acceptable to us, the indebtedness under the existing senior secured credit facilities and the portion, if any, of the indebtedness under the notes that remains outstanding after application of the net proceeds from this offering and available cash on hand as described under Use of Proceeds will remain outstanding in accordance with the respective agreements governing such indebtedness.
Other
EVERTEC Costa Rica, S.A. has a credit facility with Banco Popular for approximately $2.9 million, under which a letter of credit of a similar amount was issued in favor of Visa International. In addition, our Costa Rican subsidiaries have local lines of credit with Banco LAFISE of approximately $1.2 million in the aggregate.
138
SHARES ELIGIBLE FOR FUTURE SALE
Prior to this offering, there has been no public market for our common stock, and no predictions can be made about the effect, if any, that market sales of shares of our common stock or the availability of such shares for sale will have on the market price prevailing from time to time. Nevertheless, the actual sale of, or the perceived potential for the sale of, our common stock in the public market may have an adverse effect on the market price for our common stock and could impair our ability to raise capital through future sales of our securities. See Risk FactorsRisks Related to This OfferingFuture sales or the possibility of future sales of a substantial amount of our common stock may depress the price of shares of our common stock.
Sale of Restricted Shares
Upon completion of this offering, we will have an aggregate of 79,425,092 shares of our common stock outstanding. Of these shares, all shares of our common stock to be sold in this offering will be freely tradable without restriction or further registration under the Securities Act, except for any shares which may be acquired by any of our affiliates as that term is defined in Rule 144 under the Securities Act, which will be subject to the resale limitations of Rule 144. The remaining shares of our common stock outstanding will be restricted securities, as that term is defined in Rule 144, and may in the future be sold pursuant to an effective registration statement or under the Securities Act to the extent permitted by Rule 144 or any other available exemption under the Securities Act.
Equity Incentive Plans
Following the completion of this offering, we intend to file a registration statement on Form S-8 under the Securities Act with the SEC to register shares of our common stock issued or reserved for issuance under the Equity Incentive Plans and certain options and restricted stock granted outside of the Equity Plans but subject to the terms and conditions of the 2010 Plan. Subject to the expiration of any lock-up restrictions as described below and following the completion of any vesting periods, shares of our common stock issued under the Equity Incentive Plans, issuable upon the exercise of options granted or to be granted under the plan, will be freely tradable without restriction under the Securities Act, unless such shares are held by any of our affiliates.
Lock-up Agreements
The Company and its executive officers, directors and selling stockholders have agreed not to sell or transfer any shares of our common stock for a period of 180 days from the date of this prospectus, subject to certain exceptions and extensions, without the prior written consent of Goldman, Sachs & Co. and J.P. Morgan Securities LLC. See Underwriting (Conflicts of Interest) for a description of these lock-up provisions.
Rule 144
In general, under Rule 144 under the Securities Act, a person who is not deemed to have been an affiliate of ours at any time during the three months preceding a sale, and who has beneficially owned restricted securities within the meaning of Rule 144 for at least six months (including any period of consecutive ownership of preceding non-affiliated holders) would be entitled to sell those shares, subject only to the availability of current public information about us. A non-affiliated person who has beneficially owned restricted securities within the meaning of Rule 144 for at least one year would be entitled to sell those shares without regard to the provisions of Rule 144.
All of our outstanding common stock before this offering is held by affiliates. A person who is deemed to be an affiliate of ours and who has beneficially owned restricted securities within the meaning of Rule 144 for at least six months would be entitled to sell within any three-month period a number of shares (when aggregated with sales by certain related parties) that does not exceed the greater of one percent of the then outstanding shares of our common stock (79,425,092 shares following this offering) or the average weekly trading volume of our
139
common stock reported through the NYSE during the four calendar weeks preceding such sale. Such sales are also subject to certain manner of sale provisions, notice requirements and the availability of current public information about us.
Registration Rights
Pursuant to the Stockholder Agreement, we have granted certain stockholders demand registration rights and/or incidental registration rights, in each case, with respect to certain shares of common stock owned by them. See Certain Relationships and Related Party TransactionsRelated Party Transactions After the Closing of the MergerStockholder Agreement.
140
The following discussion contains a description of certain U.S. federal income tax and Puerto Rico tax consequences of the acquisition, ownership and disposition of our common stock, but it does not purport to be a comprehensive description of all the tax considerations that may be relevant to a decision to purchase common stock. The discussion is based upon the federal income tax laws of the U.S. (including applicable regulations, rulings and court decisions), and Puerto Rico legislation and regulations thereunder as of the date hereof, which are subject to change, possibly with retroactive effect. To the extent that the discussion states definitive legal conclusions under U.S. federal income tax law as to the material U.S. federal income tax consequences of an investment in our common stock, and subject to the qualifications herein, it represents the opinion of Akin, Gump, Strauss, Hauer & Feld, LLP, our special U.S. tax counsel. To the extent that this discussion states definitive legal conclusions under Puerto Rico tax law as to the material Puerto Rico tax consequences of an investment in our common stock, and subject to the qualifications herein, it represents the opinion of Goldman, Antonetti & Córdova, LLC, Puerto Rico tax counsel to the Company.
Material U.S. Federal Income Tax Consequences
The following discussion describes the material U.S. federal income tax consequences relating to acquiring, owning and disposing of our common stock by a U.S. Holder (as defined below) that will acquire our common stock in the offering and will hold the common stock as capital assets (generally, property held for investment) under the U.S. Internal Revenue Code of 1986, as amended (the Code). This discussion is based upon existing U.S. federal income tax law, including the Code, U.S. Treasury regulations thereunder, rulings and court decisions, all of which are subject to differing interpretations or change, possibly with retroactive effect. No ruling from the Internal Revenue Service (the IRS) has been sought with respect to any U.S. federal income tax consequences described below, and there can be no assurance that the IRS or a court will not take a contrary position.
This discussion does not address all aspects of U.S. federal income taxation that may be relevant to particular investors in light of their individual circumstances, including investors subject to special tax rules (for example, financial institutions, insurance companies, regulated investment companies, real estate investment trusts, broker-dealers, traders in securities that elect mark-to-market treatment, partnerships or other pass-through entities for U.S. federal income tax purposes and their partners and investors, tax-exempt organizations (including private foundations), investors who are not U.S. Holders, U.S. Holders who own (directly, indirectly or constructively) 10% or more of our stock (by vote or value), U.S. Holders that acquire their common stock pursuant to any employee share option or otherwise as compensation, U.S. Holders that will hold their common stock as part of a straddle, hedge, conversion, wash sale, constructive sale or other integrated transaction for U.S. federal income tax purposes, U.S. Holders that are bona fide residents of Puerto Rico within the meaning of section 933 of the Code, and U.S. Holders that have a functional currency other than the U.S. dollar, all of whom may be subject to tax rules that differ significantly from those summarized below). In addition, this discussion does not discuss any U.S. federal estate, gift or alternative minimum tax consequences, any tax consequences of the Medicare tax on certain investment income pursuant to the Health Care and Education Reconciliation Act of 2010, or any non-U.S. tax consequences. Each U.S. Holder is urged to consult its tax advisor regarding the U.S. federal, state, local and non-U.S. income and other tax considerations of an investment in our common stock.
If you are considering acquiring, owning or disposing of our common stock, you should consult your own tax advisors concerning the U.S. federal income tax consequences to you in light of your particular situation as well as any consequences arising under the laws of any other jurisdiction.
General
For purposes of this discussion, a U.S. Holder is a beneficial owner of our common stock that is, for U.S. federal income tax purposes, (i) an individual who is a citizen or resident of the United States, (ii) a corporation
141
(or other entity treated as a corporation for U.S. federal income tax purposes) created in, or organized under the laws of, the United States or any state thereof or the District of Columbia, (iii) an estate the income of which is includible in gross income for U.S. federal income tax purposes regardless of its source, or (iv) a trust (A) the administration of which is subject to the primary supervision of a U.S. court and which has one or more U.S. persons who have the authority to control all substantial decisions of the trust or (B) that has otherwise validly elected to be treated as a U.S. person under the Code.
If a partnership (or other pass-through entity for U.S. federal income tax purposes) is a beneficial owner of our common stock, the tax treatment of a partner in the partnership will generally depend upon the status of the partner, the activities of the partnership and certain determinations made at the partner level. Partnerships holding our common stock, and partners in such partnerships, are urged to consult their own tax advisors regarding an investment in our common stock.
In general, as a Puerto Rico corporation, we are treated as a foreign corporation for U.S. federal income tax purposes. We believe that we will not be a passive foreign investment company for U.S. federal income tax purposes (or a PFIC) for the current taxable year and that we have not been a PFIC for prior taxable years, and we expect that we will not become a PFIC in the foreseeable future, although, as noted below, there can be no assurance regarding our past, current or future classification as a PFIC. A foreign corporation will be a PFIC in any taxable year in which, after taking into account the income and assets of the corporation and certain subsidiaries pursuant to applicable look-through rules, either (i) at least 75% of its gross income is passive income, or (ii) at least 50% of its assets are assets that produce or are held for the production of passive income. For this purpose, passive income generally includes dividends, interest, royalties and rents and certain other categories of income, subject to certain exceptions. We believe that we do not satisfy either the 75% test or the 50% test described above, because our subsidiaries income generally does not fall into those categories of passive income. The determination of whether we are a PFIC is a fact-intensive determination that includes ascertaining the fair market value (or, in certain circumstances, the tax basis) of all of our assets on a quarterly basis and the character of each item of income we earn. This determination is made annually and cannot be completed until the close of a taxable year. This determination depends upon the portion of our assets (including goodwill) and income characterized as passive under the PFIC rules, as described above. Accordingly, it is possible that we may become a PFIC due to changes in our income or asset composition or a decline in the market value of our equity. Because PFIC status is a fact-intensive determination, no assurance can be given that we are not, have not been, or will not become, classified as a PFIC. If we are a PFIC for any taxable year, U.S. Holders will be subject to special tax rules not discussed below and materially adverse consequences could result for U.S. Holders, including an increase in the U.S. federal income tax rate for dividends received by noncorporate U.S. holders and subjecting U.S. holders that receive dividends or dispose of our common stock to certain interest and penalties.
The remainder of the discussion below assumes that we are not a PFIC, have not been a PFIC and will not become a PFIC in the future.
Distributions
The gross amount of distributions with respect to our common stock (before reduction for Puerto Rican withholding taxes) will be taxable as dividends, to the extent paid out of our current or accumulated earnings and profits, as determined under U.S. federal income tax principles. Such distributions will be includable in a U.S. Holders gross income as dividend income on the day actually or constructively received by the U.S. Holder. Such dividends will not be eligible for the dividends-received deduction generally allowed to U.S. corporations under the Code in respect of dividends received from other U.S. corporations.
To the extent that the amount of the distribution exceeds our current and accumulated earnings and profits for a taxable year, as determined under U.S. federal income tax principles, the distribution will be treated first as a tax-free return of a U.S. Holders tax basis in our common stock, and to the extent the amount of the distribution
142
exceeds the U.S. Holders tax basis, the excess will be taxed as capital gain recognized on a sale or exchange. Because we do not expect to determine our earnings and profits in accordance with U.S. federal income tax principles, U.S. Holders should expect that a distribution will generally be reported as a dividend for U.S. federal income tax purposes, even if that distribution would otherwise be treated as a tax-free return of capital or as capital gain under the rules described above.
With respect to non-corporate U.S. Holders, certain dividends received from a qualified foreign corporation may be subject to reduced rates of U.S. federal income taxation, which vary from 0% to 20%, depending on the U.S. Holders individual circumstances. A non-U.S. corporation is treated as a qualified foreign corporation with respect to dividends paid by that corporation on shares that are readily tradable on an established securities market in the United States. Although we expect our common stock, which we intend to list on the , will be considered to be readily tradable on an established securities market in the United States as a result of such listing, there can be no assurance that our common stock will continue to be considered readily tradable on an established securities market. Non-corporate U.S. Holders that do not meet a minimum holding period requirement during which they are not protected from the risk of loss, or that elect to treat the dividend income as investment income pursuant to Section 163(d)(4) of the Code, will not be eligible for the reduced rates of taxation regardless of our status as a qualified foreign corporation. In addition, even if the minimum holding period requirement has been met, the rate reduction will not apply to dividends if the recipient of a dividend is obligated to make related payments with respect to positions in substantially similar or related property. You should consult your own tax advisors regarding the application of these rules given your particular circumstances.
You may be entitled to deduct, or claim a U.S. foreign tax credit for, Puerto Rican taxes that are withheld on dividends received by you, subject to applicable limitations in the Code. Dividends paid with respect to our common stock are expected to constitute income from sources without the United States and to be treated as passive category income or, in the case of some U.S. holders, general category income, for U.S. foreign tax credit limitation purposes. The amount of foreign income taxes that may be claimed as a credit in any year is subject to complex limitations and restrictions, which must be determined on an individual basis by each holder. You are urged to consult your own tax advisors regarding the availability of the foreign tax credit under your particular circumstances.
Sale, Exchange or Other Disposition
For U.S. federal income tax purposes, a U.S. Holder generally will recognize taxable gain or loss on any sale, exchange or other taxable disposition of our common stock in an amount equal to the difference between the amount realized for our common stock and the U.S. Holders tax basis in such common stock (as determined on a share-by-share basis). Such gain or loss will generally be capital gain or loss. Capital gains of non-corporate U.S. Holders derived with respect to capital assets held for more than one year generally are eligible for reduced rates of U.S. federal income taxation, which vary from 0% to 20%, depending on the U.S. Holders individual circumstances. The deductibility of capital losses is subject to limitations. Any gain or loss recognized by a U.S. Holder will generally be treated as U.S. source gain or loss for U.S. foreign tax credit limitation purposes.
Information Reporting and Backup Withholding
Pursuant to recently enacted legislation, an individual U.S. Holder (and certain U.S. entities to the extent provided in IRS guidance) with interests in specified foreign financial assets (as defined in Section 6038D of the Code) generally is required to file IRS Form 8938 with information relating to the asset for each taxable year in which the aggregate value of all such assets is greater than $75,000 at any time during the taxable year or $50,000 on the last day of the taxable year (or such higher dollar amount as prescribed by applicable IRS guidance). For this purpose, specified foreign financial assets generally include, among other assets, a U.S. Holders common stock, unless such shares were held on such U.S. Holders behalf through a U.S. financial institution. Substantial penalties may be imposed upon a U.S. Holder that fails to comply. Also, in the event an
143
individual U.S. Holder (and certain U.S. entities to the extent provided in IRS guidance) that is required to file IRS Form 8938 does not file such form, the statute of limitations on the assessment and collection of U.S. federal income taxes of such U.S. Holder for the related tax year may not close until three years after the date the required information is filed. Each U.S. Holder should consult its own tax advisor as to the possible obligation to file IRS Form 8938.
In addition, U.S. Holders may be required to file IRS Form 926 reporting the payment of the offering price for our common stock to us if (a) immediately after the transfer the U.S. Holder holds directly, indirectly or constructively at least 10% of the total voting power or the total value of our shares or (b) the amount of cash transferred by the U.S. Holder or any related person to us during the 12-month period ending on the date of the transfer exceeds $100,000. Substantial penalties may be imposed upon a U.S. Holder that fails to comply. Also, in the event a U.S. Holder does not file IRS Form 926, the statute of limitations on the assessment and collection of U.S. federal income taxes of such U.S. Holder for the related tax year may not close until three years after the date the required information is filed. Each U.S. Holder should consult its own tax advisor as to the possible obligation to file IRS Form 926.
Moreover, information reporting generally will apply to dividends in respect of our common stock and the proceeds from the sale, exchange or other disposition of our common stock that are paid to a U.S. Holder within the United States (and in certain cases, outside the United States), unless the U.S. Holder is an exempt recipient. Backup withholding (currently at a rate of 28%) may also apply to such payments if the U.S. Holder fails to provide a taxpayer identification number or certification of other exempt status or fails to report in full dividend and interest income. Backup withholding is not an additional tax. Any amounts withheld under the backup withholding rules generally will be allowed as a refund or a credit against a U.S. Holders U.S. federal income tax liability provided the required information is timely furnished to the IRS. You should consult your tax advisors regarding the application of the U.S. information reporting and backup withholding rules to your particular circumstances.
Material Puerto Rico Income Tax Consequences
In the opinion of Goldman Antonetti & Córdova, LLC, our Puerto Rico counsel in this transaction, the following discussion summarizes the material Puerto Rico tax considerations relating to the ownership and disposition of our common stock.
This discussion is based on the tax laws of Puerto Rico as in effect on the date of this registration statement, as well as regulations, administrative pronouncements and judicial decisions available on or before such date and now in effect. All of the foregoing are subject to different interpretations and are also subject to change, which change could apply retroactively and could affect the continued validity of this summary. An opinion of counsel represents only such counsels best legal judgment and is not binding on the Puerto Rico Treasury Department (the PR Treasury), or any municipality or agency of Puerto Rico. We will not seek a ruling from the PR Treasury with respect to any matters discussed in this section, and we cannot assure you that the PR Treasury will not challenge one or more of the tax consequences described below. Accordingly, there can be no assurance that the opinions set forth herein, if challenged, would be sustained.
This discussion deals only with shares of common stock held by a holder who purchases and holds them as capital assets within the meaning of Section 1034.01 of the Puerto Rico Internal Revenue Code of 2011, as amended (the PR Code) (i.e., generally property held for investment) and does not describe any tax consequences arising under the laws of any state, locality or taxing jurisdiction other than Puerto Rico.
The following discussion does not intend to cover all aspects of Puerto Rico taxation that may be relevant to a purchaser of our common stock in light of the purchasers particular circumstances, or to purchasers subject to special rules of taxation, such as life insurance companies, partnerships or other pass-through entities for Puerto Rico income tax purposes, Special Partnerships, Subchapter N Corporations, registered investment companies and certain pension trusts.
144
For purposes of the discussion below, a domestic corporation is a corporation organized under the laws of the jurisdiction of Puerto Rico. Furthermore, a foreign corporation is a corporation organized under the laws of a jurisdiction other than Puerto Rico. Corporations organized under the laws of the United States or any of the states of the United States are considered foreign corporations for Puerto Rico income tax purposes.
If you are considering acquiring, owning or disposing of our common stock, you should consult your own tax advisors concerning the Puerto Rico income tax consequences to you in light of your particular situation as well as any consequences arising under the laws of any other jurisdiction.
Distributions
General
Distributions of cash or other property made with respect to our common stock will be treated as dividends to the extent that they are paid out of current or accumulated earnings and profits. To the extent that a distribution exceeds our current and accumulated earnings and profits, the distribution will be applied against and reduce the adjusted Puerto Rico income tax basis of our common stock in the hands of the holder. The excess of any distribution of this type over the adjusted Puerto Rico income tax basis will be treated as a gain on the sale or exchange of the shares of our common stock and will be subject to income tax as described below.
Individuals Resident of Puerto Rico and Domestic Corporations
In general, individuals who are residents of Puerto Rico will be subject to a 10% Puerto Rico income tax on dividends paid on the shares of our common stock. This tax is generally required to be withheld by us. Such individuals may elect for this withholding not to apply by providing us a written statement opting-out of such withholding provided the shares of our common stock are held in their names. If such individual holds the shares of our common stock in the name of a broker or other direct or indirect participant of Depository Trust Company (DTC), certain other procedures may need to be followed for purposes of opting-out of the 10% Puerto Rico withholding tax. If the Puerto Rico resident individual opts-out of the 10% Puerto Rico withholding tax, he or she will be required to include the amount of the dividend as ordinary income and will be subject to Puerto Rico income tax thereon at the normal income tax rates, which currently may be up to 33%. Even if the withholding is actually made, the individual may elect, upon filing his/her Puerto Rico income tax return for the year the dividend is paid, for the dividends to be taxed at the normal income tax rates applicable to individuals. In this case, the 10% Puerto Rico income tax withheld is creditable against the normal tax so determined.
Individual residents of Puerto Rico are subject to alternative minimum tax (AMT) on the AMT net income if their regular tax liability is less than the AMT liability. The AMT rates range from 10% to 20% depending on the AMT net income. At present, AMT applies with respect to individual taxpayers that have AMT net income of $150,000 or more. The AMT net income includes various categories of tax-exempt income and income subject to preferential tax rates as provided in the PR Code, such as dividends on our common stock and long-term capital gains recognized on the disposition of our common stock.
Domestic corporations will be subject to Puerto Rico income tax on dividends paid on the shares of our common stock at the normal corporate income tax rates, subject to the dividend received deduction. The dividend received deduction will be equal to 85% of the dividend received, but the deduction may not exceed 85% of the corporations net taxable income. Based on the applicable maximum corporate income tax rate of 30%, the maximum effective income tax rate on these dividends will be 4.50% after accounting for the dividend received deduction. No Puerto Rico income tax withholding will be imposed on dividends paid on the shares of our common stock provided such shares are held in the name of the domestic corporation. If such domestic corporation holds the shares of our common stock in the name of a broker or other direct or indirect participant of DTC, then a 10% Puerto Rico income tax withheld at source will be made on dividends paid on the shares of our common stock held on behalf of such domestic corporation unless certain other procedures are followed for purposes of opting-out of the 10% Puerto Rico withholding tax. If the withholding is actually made, the 10% Puerto Rico income tax withheld is creditable against the Puerto Rico income tax liability of the domestic corporation.
145
The AMT liability of a domestic corporation is not affected by the receipt of dividends on the shares of our common stock.
Please note that distributions of industrial development income pursuant to Act 73 to shareholders that are individual residents of Puerto Rico or domestic corporations are not subject to income tax, AMT or tollgate tax under the PR Code. Subsequent distributions of said income are also not subject to income tax, AMT or tollgate tax under the PR Code. The determination of the amount of distributions subject to the tax exemption provided under Act 73 shall be determined and allocated by us.
Individuals Who Are Not Residents of Puerto Rico and Foreign Corporations
The following discussion regarding the income taxation of dividends on shares of our common stock received by individuals who are not residents of Puerto Rico and foreign corporations assumes that dividends will constitute income from sources within Puerto Rico. Generally, a dividend declared by a domestic corporation will constitute income from sources within Puerto Rico unless the corporation derived less than 20% of its gross income from sources within Puerto Rico for the three taxable years preceding the year of the declaration. We believe that we have derived more than 20% of our gross income from Puerto Rico sources on an annual basis since our incorporation and expect that in the future more than 20% of our gross income will be from Puerto Rico sources on an annual basis.
Any individual who is a citizen of the United States and who is not a resident of Puerto Rico is entitled to the same tax treatment as are individuals that are residents of Puerto Rico, although taxed solely on his/her Puerto Rico source income. As such, dividends paid on the shares of our common stock to any individual who is a citizen of the United States and who is not a resident of Puerto Rico will generally be subject to a 10% Puerto Rico income tax which will be withheld at source by us.
Dividends paid on the shares of our common stock to any individual who is not a citizen of the United States and who is not a resident of Puerto Rico will also generally be subject to a 10% Puerto Rico income tax which will be withheld at source by us.
The Puerto Rico income taxation of dividends paid on the shares of our common stock to a foreign corporation will depend on whether or not the corporation is engaged in a trade or business in Puerto Rico.
A foreign corporation that is engaged in a trade or business in Puerto Rico will be subject to the normal corporate income tax rates applicable to domestic corporations on its net income that is effectively connected with the trade or business in Puerto Rico. This income will include net income from sources within Puerto Rico and certain items of net income from sources outside Puerto Rico that are effectively connected with the trade or business in Puerto Rico. Net income from sources within Puerto Rico will include dividends on the shares of our common stock. A foreign corporation that is engaged in a trade or business in Puerto Rico will be entitled to claim the 85% dividend received deduction discussed above in connection with dividends received from domestic corporations. No Puerto Rico income tax withholding will be imposed on dividends paid to foreign corporations engaged in a trade or business in Puerto Rico on the shares of our common stock provided such shares are held in the name of such foreign corporation. If such foreign corporation holds the shares of our common stock in the name of a broker or other direct or indirect participant of DTC, then, a 10% Puerto Rico income tax withheld at source will apply to dividends paid on the shares of our common stock held on behalf of such foreign corporation unless certain other procedures are followed to certify to us through DTC that the beneficial owner of our common stock is a foreign corporation engaged in a trade or business in Puerto Rico. If the withholding is actually made, the 10% Puerto Rico income tax withheld is creditable against the Puerto Rico income tax liability of the foreign corporation.
In general, foreign corporations that are engaged in a trade or business in Puerto Rico are also subject to a 10% branch profits tax. However, dividends on the shares of our common stock received by foreign corporations will be excluded from the computation of the branch profits tax liability of these corporations.
146
A foreign corporation that is not engaged in a trade or business in Puerto Rico will be subject to a 10% Puerto Rico withholding tax on dividends received on the shares of our common stock.
Please note that distributions of industrial development income pursuant to Act 73 to shareholders that are individuals who are not residents of Puerto Rico or foreign corporations are not subject to income tax, AMT or tollgate tax under the PR Code. Subsequent distributions of said income are also not subject to income tax, AMT or tollgate tax under the PR Code. The determination of the amount of distributions subject to the tax exemption provided under Act 73 shall be determined and allocated by us.
We note that although Puerto Rico is a possession of the United States, Puerto Rico withholding taxes with respect to dividends paid to foreign persons are unlikely to be eliminated or reduced by any income tax treaty to which the United State is a party because as a general matter such treaties do not currently apply to U.S. overseas territories such as Puerto Rico. However, foreign persons are urged to consult their own tax advisors in order to determine the availability of benefits under any such income tax treaty in their specific circumstances.
Taxation of gains upon sales or exchanges
General
The sale or exchange of shares of our common stock will give rise to gain or loss for Puerto Rico tax purposes equal to the difference between the amount realized on the sale or exchange and the Puerto Rico income tax basis of the shares of our common stock in the hands of the holder. Any gain or loss that is required to be recognized will be a capital gain or loss if the shares of our common stock are held as a capital asset by the holder and will be a long-term capital gain or loss if the holders holding period of the shares of our common stock exceeds six months. Additionally, Act 73 imposes additional rules in determining the tax basis of the shares of our common stock in the hands of the holder upon their sale or exchange.
Individual Residents of Puerto Rico and Domestic Corporations
Gain on the sale or exchange of shares of our common stock by an individual resident of Puerto Rico or a domestic corporation will generally be required to be recognized as gross income and will be subject to income tax. If the holder is an individual and the gain is a long-term capital gain, the gain will be taxable at a maximum rate of 10%. If the holder is a domestic corporation and the gain is a long-term capital gain, the gain will qualify for an alternative tax rate of 15%.
However, a portion of the gain on the sale or exchange of shares of our common stock by an individual resident of Puerto Rico or a domestic corporation may be subject to a special capital gain tax of 4% pursuant to Act 73 if it is sold during the duration of the grant. The amount of gain subject to the special 4% tax rate will depend on the portion of the gain attributable to the exempt operations carried out by us. If the sale or exchange takes place after the expiration of the tax grant, the amount of gain subject to the special 4% tax rate will be limited to the value of the shares at the date of expiration of the tax grant reduced by: (1) the amount of exempt distributions received by the shareholder; and (2) tax basis of the shares of our common stock in the hands of the holder as computed pursuant to Act 73. Any remaining gain shall be subject to taxation pursuant to the provisions of the PR Code.
Individual residents of Puerto Rico are subject to AMT on the AMT net income if their regular tax liability is less than the AMT liability. The current AMT rates range from 10% to 20% depending on the AMT net income. At present, AMT applies with respect to individual taxpayers that have AMT net income of $150,000 or more. The AMT net income includes various categories of tax-exempt income and income subject to preferential tax rates as provided in the PR Code, such as dividends on our common stock and long-term capital gains recognized on the disposition of our common stock. Please note that any capital gain subject to the special 4% tax rate will not be subject to the AMT.
147
The AMT liability of a domestic corporation is not affected by the recognition of long-term capital gains on the disposition of the shares of our common stock. Additionally, please note that any capital gain subject to the special 4% tax rate will not be subject to the AMT.
Individuals Who Are Not Residents of Puerto Rico
Individuals who are not residents of Puerto Rico will not be subject to Puerto Rico income tax on the sale or exchange of shares of our common stock since the gain resulting thereof constitutes income from sources outside Puerto Rico and since it should not fall within one of the exceptions for the gain, profit or income derived from the sale or exchange of personal property pursuant to the PR Code.
Foreign Corporations
A foreign corporation that is engaged in a trade or business in Puerto Rico will generally be subject to domestic corporate income tax on any gain realized on the sale or exchange of shares of our common stock if the gain is: (1) from sources within Puerto Rico, or (2) from sources outside Puerto Rico and effectively connected with a trade or business in Puerto Rico. Any such gain will qualify for an alternative tax of 15% if it qualifies as a long-term capital gain.
In general, foreign corporations that are engaged in a trade or business in Puerto Rico will also be subject to a 10% branch profits tax. In the computation of this tax, any gain realized by these corporations on the sale or exchange of shares of our common stock and that is subject to Puerto Rico income tax will be taken into account. However, a deduction will be allowed in the computation for any income tax paid on the gain realized on the sale or exchange.
A foreign corporation that is not engaged in a trade or business in Puerto Rico will not be subject to Puerto Rico income tax on any capital gain realized on the sale or exchange of our common stock since the gain from the sale or exchange of the common stock by a foreign corporation constitutes income from sources outside Puerto Rico.
Estate and Gift Taxation
The transfer of shares of our common stock by inheritance by a decedent who: (1) either (A) is a citizen of the United States who acquired his or her citizenship solely by reason of birth or residence in Puerto Rico or (B) is not a citizen of the United States, (2) was a resident of Puerto Rico at the time of his or her death, and (3) did not own more than 10% of our stock (by value or vote), will not be subject to Puerto Rico estate tax. Likewise, the transfer of shares of our common stock by gift by an individual who is a resident of Puerto Rico at the time of the gift and did not own more than 10% of our stock (by value or vote) will not be subject to gift tax. Other individuals are urged to consult their own tax advisors in order to determine the appropriate treatment for Puerto Rico estate and gift tax purposes of the transfer of the shares of our common stock by death or gift.
Municipal License Taxation
Individuals and corporations that are not engaged in a trade or business in Puerto Rico will not be subject to municipal license tax on dividends paid on the shares of our common stock or on any gain realized on the sale, exchange or redemption of the shares of our common stock.
Individuals, residents or non-residents, and corporations, domestic or foreign, that are engaged in a trade or business in Puerto Rico will generally be subject to municipal license tax on dividends paid on the shares of our common stock and on the gain realized on the sale, exchange or redemption of the shares of our common stock if the dividends or gain are attributable to that trade or business. The municipal license tax is imposed on the volume of business of the taxpayer, and the tax rates vary by municipalities with the current maximum rate being 1.5% in the case of financial businesses and 0.5% for other businesses.
Property Taxation
The shares of our common stock will not be subject to Puerto Rico property tax.
148
UNDERWRITING (CONFLICTS OF INTEREST)
Goldman, Sachs & Co. and J.P. Morgan Securities LLC are acting as representatives of each of the underwriters named below. Goldman, Sachs & Co., J.P. Morgan Securities LLC, Morgan Stanley & Co. LLC, Deutsche Bank Securities Inc., Merrill Lynch, Pierce, Fenner & Smith Incorporated, Credit Suisse Securities (USA) LLC and UBS Securities LLC are acting as joint bookrunners for this offering. Under the terms and subject to the conditions in an underwriting agreement dated the date of this prospectus, the underwriters named below have severally agreed to purchase, and we and the selling stockholders have agreed to sell to them, severally, the number of shares indicated below:
Name |
Number of Shares | |
Goldman, Sachs & Co. |
||
J.P. Morgan Securities LLC |
||
Morgan Stanley & Co. LLC |
||
Deutsche Bank Securities Inc. |
||
Merrill Lynch, Pierce, Fenner & Smith Incorporated |
||
Credit Suisse Securities (USA) LLC |
||
UBS Securities LLC |
||
William Blair & Company, L.L.C. |
||
Apollo Global Securities, LLC |
||
Popular Securities, Inc. |
||
|
||
Total |
||
|
The underwriters and the representatives are collectively referred to as the underwriters and the representatives, respectively. The underwriters are offering the shares of common stock subject to their acceptance of the shares from us and the selling stockholders and subject to prior sale. The underwriting agreement provides that the obligations of the several underwriters to pay for and accept delivery of the shares of common stock offered by this prospectus are subject to the approval of certain legal matters by their counsel and to certain other conditions. The underwriters are obligated to take and pay for all of the shares of common stock offered by this prospectus if any such shares are taken. However, the underwriters are not required to take or pay for the shares covered by the underwriters option to purchase additional 3,157,895 shares, as described below.
Commissions and Discounts
The underwriters initially propose to offer part of the shares of common stock directly to the public at the offering price listed on the cover page of this prospectus and part to certain dealers. After the initial offering of the shares of common stock, the offering price and other selling terms may from time to time be varied by the representatives. The offering of the shares by the underwriters is subject to receipt and acceptance and subject to the underwriters right to reject any order in whole or in part.
The following table shows the per share and total public offering price and underwriting discounts, and proceeds before expenses to us and the selling stockholders. These amounts are shown assuming both no exercise and full exercise of the underwriters option to purchase up to an additional shares of common stock.
Total | ||||||||||||
Per Share | No Exercise | Full Exercise | ||||||||||
Public offering price |
$ | 19.00 | $ | 400,000 | $ | 460,000 | ||||||
Underwriting discounts to be paid by: |
||||||||||||
Us |
$ | 1.05 | $ | 6,875 | $ | 6,875 | ||||||
The selling stockholders |
$ | 1.05 | $ | 15,125 | $ | 18,425 | ||||||
Proceeds, before expenses, to us |
$ | 17.95 | $ | 118,125 | $ | 118,125 | ||||||
Proceeds, before expenses, to selling stockholders |
$ | 17.95 | $ | 259,875 | $ | 316,575 |
149
The estimated offering expenses payable by us, exclusive of the underwriting discounts, are approximately $0.7 million. The selling stockholders will not pay any offering expenses (other than the underwriting discounts). We have agreed with the underwriters to pay actual accountable legal fees and filing fees and other reasonable disbursements of counsel to the underwriters relating to the review and qualification of this offering by the Financial Industry Regulatory Authority, Inc. in an aggregate amount not to exceed $25,000.
Option to Purchase Additional Shares
The selling stockholders have granted to the underwriters an option, exercisable for 30 days from the date of this prospectus, to purchase up to 3,157,895 additional shares of common stock at the public offering price listed on the cover page of this prospectus, less underwriting discounts and the per share amount, if any, of dividends or distributions declared by us and payable on the shares purchased by them from us or the selling stockholders other than by exercise of their option to purchase additional shares but not payable on the shares subject to that option.
To the extent the option is exercised, each underwriter will become obligated, subject to certain conditions, to purchase about the same percentage of the additional shares of common stock as the number listed next to the underwriters name in the preceding table bears to the total number of shares of common stock listed next to the names of all underwriters in the preceding table.
Discretionary Sales
The underwriters have informed us that they do not intend sales to discretionary accounts to exceed 5% of the total number of shares of common stock offered by them.
Listing
Our shares of common stock have been approved for listing on the NYSE under the trading symbol EVTC.
Lock-Up Agreements
We, the selling stockholders and all of our directors and officers have agreed that, without the prior written consent of the representatives, we and they will not, during the period ending 180 days after the date of this prospectus:
|
offer, pledge, sell, contract to sell, sell any option or contract to purchase, purchase any option or contract to sell, grant any option, right or warrant to purchase or otherwise transfer or dispose of, directly or indirectly, any shares of common stock or any securities convertible into or exercisable or exchangeable for common stock or publicly disclose the intention to make any offer, sale, pledge, or disposition; or |
|
enter into any swap or other arrangement that transfers, in whole or in part, any of the economic consequences of ownership of the common stock or any such other securities, |
whether any such transaction described above is to be settled by delivery of common stock or such other securities, in cash or otherwise. We have agreed that without the prior written consent of the representatives, we will not, during the period ending 180 days after the date of this prospectus, file any registration statement (other than a Registration Statement on Form S-8) with the SEC relating to any shares of common stock or any securities convertible into or exercisable or exchangeable for common stock or publicly disclose the intention to make any filing, whether any such transaction described above is to be settled by delivery of common stock or such other securities, in cash or otherwise. In addition, the selling stockholders and all of our directors and officers agree that, without the prior written consent of the representatives, they will not, during the period
150
ending 180 days after the date of this prospectus, make any demand for, or exercise any right with respect to, the registration of any shares of common stock or any security convertible into or exercisable or exchangeable for common stock.
The restrictions described in the immediately preceding paragraph do not apply to the sale of shares to the underwriters and are subject to other customary exceptions.
Goldman, Sachs & Co. and J.P. Morgan Securities LLC, in their sole discretion, may release or waive the restrictions on our common stock and other securities subject to the lock-up agreements described above in whole or in part at any time as more fully described in such lock-up agreements. When determining whether or not to release our common stock and other securities from the lock-up agreements, Goldman, Sachs & Co. and J.P. Morgan Securities LLC will consider, among other factors, the holders reasons for requesting the release, the number of shares of our common stock and other securities for which the release is being requested and market conditions at the time.
The selling stockholders may be deemed to be underwriters within the meaning of the Securities Act.
Price Stabilization, Short Positions and Penalty Bids
In order to facilitate the offering of the common stock, the underwriters may engage in transactions that stabilize, maintain or otherwise affect the price of the common stock. Specifically, the underwriters may sell more shares than they are obligated to purchase under the underwriting agreement, creating a short position. A short sale is covered if the short position is no greater than the number of shares available for purchase by the underwriters under their option to purchase additional shares. The underwriters can close out a covered short sale by exercising their option to purchase additional shares or purchasing shares in the open market. In determining the source of shares to close out a covered short sale, the underwriters will consider, among other things, the open market price of shares compared to the price available under their option to purchase additional shares. The underwriters may also sell shares in excess of their option, to purchase additional shares creating a naked short position. The underwriters must close out any naked short position by purchasing shares in the open market. A naked short position is more likely to be created if the underwriters are concerned that there may be downward pressure on the price of the common stock in the open market after pricing that could adversely affect investors who purchase in this offering. As an additional means of facilitating this offering, the underwriters may bid for, and purchase, shares of common stock in the open market to stabilize the price of the common stock. These activities may raise or maintain the market price of the common stock above independent market levels or prevent or retard a decline in the market price of the common stock. The underwriters are not required to engage in these activities and may end any of these activities at any time.
The underwriters may also impose a penalty bid. This occurs when a particular underwriter repays to the underwriters a portion of the underwriting discount received by it because the representatives have repurchased shares sold by or for the account of such underwriter in stabilizing or short covering transactions. We and the selling stockholders have agreed to indemnify the several underwriters, including their controlling persons, against certain liabilities, including liabilities under the Securities Act.
Electronic Distribution
A prospectus in electronic format may be made available on websites maintained by one or more underwriters, or selling group members, if any, participating in this offering. The representatives may agree to allocate a number of shares of common stock to underwriters for sale to their online brokerage account holders. Internet distributions will be allocated by the representatives to underwriters that may make Internet distributions on the same basis as other allocations.
151
Directed Share Program
At our request, the underwriters have reserved up to 5% of the common stock being offered by this prospectus for sale at the initial public offering price to our directors, officers, employees and other individuals associated with us and members of their families. The sales will be made by UBS Financial Services Incorporated of Puerto Rico, a selected dealer affiliated with UBS Securities LLC, an underwriter of this offering, through a directed share program. We do not know if these persons will choose to purchase all or any portion of these reserved shares, but any purchases they do make will reduce the number of shares available to the general public. Any reserved shares not so purchased will be offered by the underwriters to the general public on the same terms as the other shares of common stock. Participants in the directed share program shall be subject to a 25-day lock-up with respect to any shares sold to them pursuant to that program. This lock-up will have similar restrictions to the lock-up agreements described below. Any shares sold in the directed share program to our directors, executive officers or selling stockholders shall be subject to the lock-up agreements described above.
Indemnification
We and the selling stockholders have agreed to indemnify the several underwriters against certain liabilities, including liabilities under the Securities Act and to contribute to payments that the underwriters may be required to make for these liabilities.
Pricing of the Offering
Prior to this offering, there has been no public market for our common stock. The initial public offering price was determined by negotiations between us, the selling stockholders and the representatives. Among the factors considered in determining the initial public offering price were our future prospects and those of our industry in general, our sales, earnings and certain other financial and operating information in recent periods, and the price-earnings ratios, price-sales ratios, market prices of securities and certain financial and operating information of companies engaged in activities similar to ours.
Selling Restrictions
European Economic Area
In relation to each Member State of the European Economic Area which has implemented the Prospectus Directive (each, a Relevant Member State) an offer to the public of any shares of our common stock may not be made in that Relevant Member State, except that an offer to the public in that Relevant Member State of any shares of our common stock may be made at any time under the following exemptions under the Prospectus Directive, if they have been implemented in that Relevant Member State:
(a) | to any legal entity that is a qualified investor as defined in the Prospectus Directive; |
(b) | to fewer than 100 or, if the Relevant Member State has implemented the relevant provision of the 2010 PD Amending Directive, 150, natural or legal persons (other than qualified investors as defined in the Prospectus Directive), as permitted under the Prospectus Directive, subject to obtaining the prior consent of the representatives for any such offer; or |
(c) | in any other circumstances falling within Article 3(2) of the Prospectus Directive, provided that no such offer of shares of our common stock shall result in a requirement for the publication by us or any underwriter of a prospectus pursuant to Article 3 of the Prospectus Directive. |
For the purposes of this provision, (1) the expression an offer to the public in relation to any shares of our common stock in any Relevant Member State means the communication in any form and by any means of sufficient information on the terms of the offer and any shares of our common stock to be offered so as to enable
152
an investor to decide to purchase any shares of our common stock, as the same may be varied in that Member State by any measure implementing the Prospectus Directive in that Member State, (2) the expression Prospectus Directive means Directive 2003/71/EC (and amendments thereto, including the 2010 PD Amending Directive, to the extent implemented in the Relevant Member State), and includes any relevant implementing measure in the Relevant Member State, and (3) the expression 2010 PD Amending Directive means Directive 2010/73/EU.
United Kingdom
Each underwriter has represented and agreed that:
(a) | it has only communicated or caused to be communicated and will only communicate or cause to be communicated an invitation or inducement to engage in investment activity (within the meaning of Section 21 of the FSMA) received by it in connection with the issue or sale of the shares of our common stock in circumstances in which Section 21(1) of the FSMA does not apply to us; and |
(b) | it has complied and will comply with all applicable provisions of the FSMA with respect to anything done by it in relation to the shares of our common stock in, from or otherwise involving the United Kingdom. |
Hong Kong
The shares may not be offered or sold by means of any document other than (i) in circumstances which do not constitute an offer to the public within the meaning of the Companies Ordinance (Cap.32, Laws of Hong Kong), or (ii) to professional investors within the meaning of the Securities and Futures Ordinance (Cap.571, Laws of Hong Kong) and any rules made thereunder, or (iii) in other circumstances which do not result in the document being a prospectus within the meaning of the Companies Ordinance (Cap.32, Laws of Hong Kong), and no advertisement, invitation or document relating to the shares may be issued or may be in the possession of any person for the purpose of issue (in each case whether in Hong Kong or elsewhere), which is directed at, or the contents of which are likely to be accessed or read by, the public in Hong Kong (except if permitted to do so under the laws of Hong Kong) other than with respect to shares which are or are intended to be disposed of only to persons outside Hong Kong or only to professional investors within the meaning of the Securities and Futures Ordinance (Cap.571, Laws of Hong Kong) and any rules made thereunder.
Singapore
This prospectus has not been registered as a prospectus with the Monetary Authority of Singapore. Accordingly, this prospectus and any other document or material in connection with the offer or sale, or invitation for subscription or purchase, of the shares may not be circulated or distributed, nor may the shares be offered or sold, or be made the subject of an invitation for subscription or purchase, whether directly or indirectly, to persons in Singapore other than (i) to an institutional investor under Section 274 of the Securities and Futures Act, Chapter 289 of Singapore (the SFA), (ii) to a relevant person, or any person pursuant to Section 275(1A), and in accordance with the conditions, specified in Section 275 of the SFA or (iii) otherwise pursuant to, and in accordance with the conditions of, any other applicable provision of the SFA.
Where the shares are subscribed or purchased under Section 275 by a relevant person which is: (a) a corporation (which is not an accredited investor) the sole business of which is to hold investments and the entire share capital of which is owned by one or more individuals, each of whom is an accredited investor; or (b) a trust (where the trustee is not an accredited investor) whose sole purpose is to hold investments and each beneficiary is an accredited investor, shares, debentures and units of shares and debentures of that corporation or the beneficiaries rights and interest in that trust shall not be transferable for 6 months after that corporation or that trust has acquired the shares under Section 275 except: (1) to an institutional investor under Section 274 of the SFA or to a relevant person, or any person pursuant to Section 275(1A), and in accordance with the conditions, specified in Section 275 of the SFA; (2) where no consideration is given for the transfer; or (3) by operation of law.
153
Japan
The securities have not been and will not be registered under the Financial Instruments and Exchange Law of Japan (the Financial Instruments and Exchange Law) and each underwriter has agreed that it will not offer or sell any securities, directly or indirectly, in Japan or to, or for the benefit of, any resident of Japan (which term as used herein means any person resident in Japan, including any corporation or other entity organized under the laws of Japan), or to others for re-offering or resale, directly or indirectly, in Japan or to a resident of Japan, except pursuant to an exemption from the registration requirements of, and otherwise in compliance with, the Financial Instruments and Exchange Law and any other applicable laws, regulations and ministerial guidelines of Japan.
Switzerland
We have not and will not register with the Swiss Financial Market Supervisory Authority (FINMA) as a foreign collective investment scheme pursuant to Article 119 of the Federal Act on Collective Investment Scheme of 23 June 2006, as amended (CISA), and accordingly the securities being offered pursuant to this prospectus have not and will not be approved, and may not be licenseable, with FINMA. Therefore, the securities have not been authorized for distribution by FINMA as a foreign collective investment scheme pursuant to Article 119 CISA and the securities offered hereby may not be offered to the public (as this term is defined in Article 3 CISA) in or from Switzerland. The securities may solely be offered to qualified investors, as this term is defined in Article 10 CISA, and in the circumstances set out in Article 3 of the Ordinance on Collective Investment Scheme of 22 November 2006, as amended (CISO), such that there is no public offer. Investors, however, do not benefit from protection under CISA or CISO or supervision by FINMA. This prospectus and any other materials relating to the securities are strictly personal and confidential to each offeree and do not constitute an offer to any other person. This prospectus may only be used by those qualified investors to whom it has been handed out in connection with the offer described herein and may neither directly or indirectly be distributed or made available to any person or entity other than its recipients. It may not be used in connection with any other offer and shall in particular not be copied and/or distributed to the public in Switzerland or from Switzerland. This prospectus does not constitute an issue prospectus as that term is understood pursuant to Article 652a and/or 1156 of the Swiss Federal Code of Obligations. We have not applied for a listing of the securities on the SIX Swiss Exchange or any other regulated securities market in Switzerland, and consequently, the information presented in this prospectus does not necessarily comply with the information standards set out in the listing rules of the SIX Swiss Exchange and corresponding prospectus schemes annexed to the listing rules of the SIX Swiss Exchange.
The Dubai International Financial Centre
This prospectus relates to an Exempt Offer in accordance with the Offered Securities Rules of the Dubai Financial Services Authority (DFSA). This prospectus is intended for distribution only to persons of a type specified in the Offered Securities Rules of the DFSA. It must not be delivered to, or relied on by, any other person. The DFSA has no responsibility for reviewing or verifying any documents in connection with Exempt Offers. The DFSA has not approved this prospectus nor taken steps to verify the information set forth herein and has no responsibility for the prospectus. The shares to which this prospectus relates may be illiquid and/or subject to restrictions on their resale. Prospective purchasers of the shares offered should conduct their own due diligence on the shares. If you do not understand the contents of this prospectus you should consult an authorized financial advisor.
Affiliations
The underwriters and their respective affiliates are full service financial institutions engaged in various activities, which may include securities trading, commercial and investment banking, financial advisory, investment management, investment research, principal investment, hedging, financing and brokerage activities
154
and other financial and non-financial activities and services. Certain of the underwriters and their respective affiliates have, from time to time, performed, and may in the future perform, various financial advisory and investment banking services for us, for which they have received or may receive customary fees and expenses. Certain of the underwriters or their affiliates may have an indirect ownership interest in us through various private equity funds, including funds affiliated with Apollo. Certain affiliates of the underwriters are agents and/or lenders under our existing senior secured credit facilities. Affiliates of certain of the underwriters will be agents and/or lenders under our proposed new senior secured credit facilities. Certain of the underwriters may hold positions in the existing 11.0% senior notes due 2018 notes and may be repaid with the proceeds of this offering.
In the ordinary course of business, the underwriters and their respective affiliates may make or hold a broad array of investments, including serving as counterparties to certain derivative and hedging arrangements and actively trade debt and equity securities (or related derivative securities) and financial instruments (including bank loans) for their own account or for the accounts of their customers, and such investment and securities activities may involve or relate to assets, securities or instruments of the issuer (directly, as collateral securing other obligations or otherwise) or persons and entities with relationships with the issuer. The underwriters and their respective affiliates may also make investment recommendations, market color or trading ideas or publish or express independent research views in respect of such securities or instruments and may at any time hold, or recommend to clients that they acquire, long or short positions in such assets, securities and instruments.
Conflicts of Interest
Each of Apollo Global Securities, LLC, an affiliate of Apollo, and Popular Securities, Inc., an affiliate of Popular, will be an underwriter of this offering. Since each of Apollo and Popular owns more than 10% of our outstanding common stock, a conflict of interest would be deemed to exist under Rule 5121(f)(5)(B) of the Conduct Rules of the Financial Industry Regulatory Authority, or FINRA. In addition, because Popular will receive more than 5% of the net proceeds of this offering as repayment of the existing 11.0% senior notes due 2018 held by Popular, a conflict of interest would be deemed to exist under Rule 5121(f)(5)(C)(ii) of the Conduct Rules of FINRA. In addition, because Apollo and Popular as selling stockholders will receive more than 5% of the proceeds of this offering, a conflict of interest would be deemed to exist under Rule 5121(f)(5)(C)(ii) of the Conduct Rules of FINRA. Accordingly, we intend that this offering will be made in compliance with the applicable provisions of Rule 5121. Since neither Apollo Global Securities, LLC nor Popular Securities, Inc. is primarily responsible for managing this offering, pursuant to FINRA Rule 5121(a)(1)(A), the appointment of a qualified independent underwriter is not necessary. As such, neither Apollo Global Securities, LLC nor Popular Securities, Inc. will confirm sales to accounts in which it exercises discretionary authority without the prior written consent of the customer. See Use of Proceeds.
155
Certain legal matters in connection with this offering will be passed upon for us by Akin Gump Strauss Hauer & Feld LLP, New York, New York. The validity of the shares of common stock offered hereby will be passed upon for us by Goldman Antonetti & Córdova, LLC. Certain legal matters in connection with this offering will be passed upon for the underwriters by Cahill Gordon & Reindel LLP , New York, New York.
The audited consolidated financial statements of EVERTEC, Inc. as of December 31, 2012 and 2011 and for the years ended December 31, 2012 and 2011 included in this prospectus, have been so included in reliance on the reports of PricewaterhouseCoopers LLP, an independent registered public accounting firm, given on the authority of said firm as experts in auditing and accounting.
WHERE YOU CAN FIND MORE INFORMATION
We have filed with the SEC a registration statement under the Securities Act, with respect to the shares of our common stock offered by this prospectus. This prospectus, filed as a part of the registration statement, does not contain all of the information set forth in the registration statement or the exhibits and schedules thereto as permitted by the rules and regulations of the SEC. For further information about us and our common stock, you should refer to the registration statement. This prospectus summarizes provisions that we consider material of certain contracts and other documents to which we refer you. You should review the full text of those documents. We have included copies of those documents as exhibits to the registration statement.
EVERTEC, LLC, our wholly-owned subsidiary, is required to file annual and quarterly reports and other information with the SEC, and expects to continue to make such filings after the consummation of this offering. Such periodic reports are not incorporated into this prospectus by reference.
The registration statement and the exhibits thereto and EVERTEC, LLCs periodic reports filed with the SEC may be inspected, without charge, and copies may be obtained at prescribed rates, at the public reference facility maintained by the SEC at 100 F Street, N.E., Washington, D.C. 20549. You may request copies of the documents, upon payment of a duplicating fee, by writing the Public Reference Section of the SEC. Please call 1-800-SEC-0330 for further information on the public reference rooms. EVERTEC, LLCs filings with the SEC are also available to the public from commercial document retrieval services and at the web site maintained by the SEC at http://www.sec.gov.
As a result of the offering, we and our stockholders will also become subject to the proxy solicitation rules, annual and periodic reporting requirements and other requirements of the Exchange Act. These periodic reports, proxy statements and other information will be available for inspection and copying at the regional offices, public reference facilities and web site of the SEC referred to above. We will furnish our stockholders with annual reports containing audited financial statements certified by an independent registered public accounting firm and quarterly reports containing unaudited financial statements for the first three quarters of each fiscal year.
156
Audited Consolidated Financial Statements
F-2 | ||||
Consolidated Balance Sheets as of December 31, 2012 and 2011 |
F-3 | |||
F-4 | ||||
F-5 | ||||
Consolidated Statements of Cash Flows for the years ended December 31, 2012 and 2011 |
F-6 | |||
F-7 |
F-1
Report of Independent Registered Public Accounting Firm
To the Board of Directors and Stockholders of EVERTEC, Inc.:
In our opinion, the consolidated balance sheets and the related consolidated statements of income and comprehensive income, of changes in stockholders equity, and cash flows present fairly, in all material respects, the financial position of EVERTEC, Inc. and its subsidiaries at December 31, 2012 and 2011, and the results of their operations and their cash flows for each of the two years in the period ended December 31, 2012 in conformity with accounting principles generally accepted in the United States of America. These financial statements are the responsibility of the Companys management. Our responsibility is to express an opinion on these financial statements and financial statement schedule based on our audits. We conducted our audits of these statements in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
Our audit was conducted for the purpose of forming an opinion on the basic financial statements taken as a whole. The accompanying information contained in Schedule I is presented for purposes of additional analysis and is not a required part of the basic financial statements. Such information has been subjected to the auditing procedures applied in the audit of the basic financial statements and, in our opinion, is fairly stated in all material respects in relation to the basic financial statements taken as a whole.
/s/ PricewaterhouseCoopers LLP
San Juan, Puerto Rico
March 13, 2013 except for the effects of the stock split discussed in Note 1 to the consolidated financial statements, as to which the date is April 1, 2013
F-2
Consolidated Balance Sheets
(Dollar amounts in thousands)
December 31, 2012 | December 31, 2011 | |||||||
Assets |
||||||||
Current Assets: |
||||||||
Cash |
$ | 25,634 | $ | 56,200 | ||||
Restricted cash |
4,939 | 5,288 | ||||||
Accounts receivable, net |
78,621 | 60,930 | ||||||
Deferred tax asset |
1,434 | 8,294 | ||||||
Prepaid expenses and other assets |
19,345 | 21,526 | ||||||
|
|
|
|
|||||
Total current assets |
129,973 | 152,238 | ||||||
Investment in equity investee |
11,080 | 12,267 | ||||||
Property and equipment, net |
36,737 | 36,685 | ||||||
Goodwill |
372,307 | 371,712 | ||||||
Other intangible assets, net |
403,170 | 448,914 | ||||||
Long-term deferred tax asset |
| 2,150 | ||||||
Other long-term assets |
24,478 | 22,894 | ||||||
|
|
|
|
|||||
Total assets |
$ | 977,745 | $ | 1,046,860 | ||||
|
|
|
|
|||||
Liabilities and stockholders equity |
||||||||
Current Liabilities: |
||||||||
Accrued liabilities |
$ | 34,609 | $ | 29,581 | ||||
Accounts payable |
24,482 | 21,786 | ||||||
Unearned income |
1,166 | 900 | ||||||
Income tax payable |
2,959 | 3,383 | ||||||
Current portion of long-term debt |
6,052 | | ||||||
Short-term borrowings |
26,995 | | ||||||
Deferred tax liability, net |
632 | 9,321 | ||||||
|
|
|
|
|||||
Total current liabilities |
96,895 | 64,971 | ||||||
Long-term debt |
730,709 | 523,833 | ||||||
Long-term deferred tax liability, net |
24,614 | 91,431 | ||||||
Other long-term liabilities |
3,072 | 449 | ||||||
|
|
|
|
|||||
Total liabilities |
855,290 | 680,684 | ||||||
|
|
|
|
|||||
Commitments and contingencies (Note 20) |
||||||||
Stockholders equity |
||||||||
Preferred stock, par value $0.01; 1,000,000 shares authorized; none issued |
| | ||||||
Common stock, par value $0.01; 103,000,000 shares authorized; 72,776,864 shares issued and outstanding at December 31, 2012 (December 31, 2011 - 72,628,332) |
728 | 726 | ||||||
Additional paid-in capital |
52,155 | 363,130 | ||||||
Accumulated earnings |
70,414 | 3,638 | ||||||
Accumulated other comprehensive loss, net of tax of $0 and $13 |
(842 | ) | (1,318 | ) | ||||
|
|
|
|
|||||
Total stockholders equity |
122,455 | 366,176 | ||||||
|
|
|
|
|||||
Total liabilities and stockholders equity |
$ | 977,745 | $ | 1,046,860 | ||||
|
|
|
|
The accompanying notes are an integral part of these audited financial statements.
F-3
Consolidated Statements of Income and Comprehensive Income
(Dollar amounts in thousands)
Years ended December 31, | ||||||||
2012 | 2011 | |||||||
Revenues |
||||||||
Merchant acquiring, net |
$ | 69,591 | $ | 61,997 | ||||
Payment processing (from affiliates: $29,477 and $27,323) |
94,801 | 85,691 | ||||||
Business solutions (from affiliates: $125,635 and $122,347) |
177,292 | 173,434 | ||||||
|
|
|
|
|||||
Total revenues |
341,684 | 321,122 | ||||||
|
|
|
|
|||||
Operating costs and expenses |
||||||||
Cost of revenues, exclusive of depreciation and amortization shown below |
158,860 | 155,377 | ||||||
Selling, general and administrative expenses |
31,686 | 33,339 | ||||||
Depreciation and amortization |
71,492 | 69,891 | ||||||
|
|
|
|
|||||
Total operating costs and expenses |
262,038 | 258,607 | ||||||
|
|
|
|
|||||
Income from operations |
79,646 | 62,515 | ||||||
|
|
|
|
|||||
Non-operating (expenses) income |
||||||||
Interest income |
320 | 797 | ||||||
Interest expense |
(54,331 | ) | (50,957 | ) | ||||
Earnings of equity method investment |
564 | 833 | ||||||
Other expenses: |
||||||||
Voluntary Retirement Program (VRP) expense |
| (14,529 | ) | |||||
Other expenses |
(8,491 | ) | (3,672 | ) | ||||
|
|
|
|
|||||
Total other expenses |
(8,491 | ) | (18,201 | ) | ||||
|
|
|
|
|||||
Total non-operating (expenses) income |
(61,938 | ) | (67,528 | ) | ||||
|
|
|
|
|||||
Income (loss) before income taxes |
17,708 | (5,013 | ) | |||||
Income tax benefit |
(59,658 | ) | (29,227 | ) | ||||
|
|
|
|
|||||
Net income |
77,366 | 24,214 | ||||||
Other comprehensive income (loss), net of tax of $13 and $13 |
||||||||
Foreign currency translation adjustments |
476 | (1,176 | ) | |||||
|
|
|
|
|||||
Total comprehensive income |
$ | 77,842 | $ | 23,038 | ||||
|
|
|
|
|||||
Net income per common share - basic |
$ | 1.06 | $ | 0.33 | ||||
|
|
|
|
|||||
Net income per common share - diluted |
$ | 1.01 | $ | 0.33 | ||||
|
|
|
|
|||||
Pro forma net income per common share - basic (unaudited) |
$ | 0.98 | ||||||
|
|
|||||||
Pro forma net income per common share - diluted (unaudited) |
$ | 0.93 | ||||||
|
|
The accompanying notes are an integral part of these audited financial statements.
F-4
Consolidated Statements of Changes in Stockholders Equity
(Dollar amounts in thousands)
Number of
Shares of Common Stock |
Common
Stock |
Additional
Paid-in Capital |
Accumulated
(Losses) Earnings |
Accumulated Other
Comprehensive Loss |
Total
Stockholders Equity |
|||||||||||||||||||
Balance at December 31, 2010 |
72,066,248 | $ | 721 | $ | 359,610 | $ | (20,576 | ) | $ | (142 | ) | $ | 339,613 | |||||||||||
Issuance of common stock |
562,084 | 5 | 2,636 | 2,641 | ||||||||||||||||||||
Share-based compensation recognized |
884 | 884 | ||||||||||||||||||||||
Net income |
24,214 | 24,214 | ||||||||||||||||||||||
Other comprehensive loss, net of income tax of $13 |
(1,176 | ) | (1,176 | ) | ||||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Balance at December 31, 2011 |
72,628,332 | $ | 726 | $ | 363,130 | $ | 3,638 | $ | (1,318 | ) | $ | 366,176 | ||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Issuance of common stock |
148,532 | 2 | 448 | 450 | ||||||||||||||||||||
Share-based compensation recognized |
1,204 | 1,204 | ||||||||||||||||||||||
Dividends (1) |
(312,627 | ) | (10,590 | ) | (323,217 | ) | ||||||||||||||||||
Net income |
77,366 | 77,366 | ||||||||||||||||||||||
Other comprehensive income, net of income tax of $13 |
476 | 476 | ||||||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||||
Balance at December 31, 2012 |
72,776,864 | $ | 728 | $ | 52,155 | $ | 70,414 | $ | (842 | ) | $ | 122,455 | ||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
(1) |
Includes an equitable adjustment to holders of outstanding stock options in consideration to dividends declared on December 18, 2012 amounting to approximately $3.6 million. |
The accompanying notes are an integral part of these audited financial statements.
F-5
Consolidated Statements of Cash Flows
(Dollar amounts in thousands)
Years ended December 31, | ||||||||
2012 | 2011 | |||||||
Cash flows from operating activities |
||||||||
Net income |
$ | 77,366 | $ | 24,214 | ||||
Adjustments to reconcile net income to net cash provided by operating activities: |
||||||||
Depreciation and amortization |
71,492 | 69,891 | ||||||
Amortization of debt issue costs and premium and accretion of discount |
5,091 | 7,995 | ||||||
Provision for doubtful accounts and sundry losses |
1,645 | 1,005 | ||||||
Deferred tax benefit |
(66,568 | ) | (22,083 | ) | ||||
Share-based compensation |
1,204 | 884 | ||||||
Realized loss on derivative |
| 1,399 | ||||||
Unrealized (gain) loss of indemnification assets |
(966 | ) | 292 | |||||
Amortization of a contract liability |
(703 | ) | (7,440 | ) | ||||
Loss on disposition of property and equipment and other intangibles |
1,671 | 122 | ||||||
Earnings of equity method investment |
(564 | ) | (833 | ) | ||||
Dividend received from equity investee |
1,630 | 1,467 | ||||||
Prepayment penalty related to debt refinancing |
| (3,387 | ) | |||||
Premium on issuance of long-term debt |
2,000 | | ||||||
(Increase) decrease in assets: |
||||||||
Accounts receivable, net |
(15,966 | ) | 3,703 | |||||
Prepaid expenses and other assets |
2,257 | (7,409 | ) | |||||
Other long-term assets |
(3,567 | ) | | |||||
Increase (decrease) in liabilities: |
||||||||
Accounts payable and accrued liabilities |
6,800 | (1,977 | ) | |||||
Income tax payable |
(424 | ) | 944 | |||||
Unearned income |
266 | 584 | ||||||
|
|
|
|
|||||
Total adjustments |
5,298 | 45,157 | ||||||
|
|
|
|
|||||
Net cash provided by operating activities |
82,664 | 69,371 | ||||||
|
|
|
|
|||||
Cash flows from investing activities |
||||||||
Net decrease in restricted cash |
349 | 812 | ||||||
Intangible assets acquired |
(10,896 | ) | (14,466 | ) | ||||
Property and equipment acquired |
(16,613 | ) | (8,963 | ) | ||||
Proceeds from sales of property and equipment |
118 | 114 | ||||||
Acquisition of an equity method investment |
| (9,244 | ) | |||||
|
|
|
|
|||||
Net cash used in investing activities |
(27,042 | ) | (31,747 | ) | ||||
|
|
|
|
|||||
Cash flows from financing activities |
||||||||
Proceeds from issuance of long-term debt |
208,725 | | ||||||
Debt issuance costs |
(2,174 | ) | | |||||
Short-term borrowings |
26,995 | | ||||||
Dividends paid |
(319,959 | ) | | |||||
Issuance of common stock |
450 | 2,641 | ||||||
Repayment and repurchase of long-term debt |
| (38,590 | ) | |||||
Repayment of other financing agreement |
(225 | ) | (674 | ) | ||||
|
|
|
|
|||||
Net cash used in financing activities |
(86,188 | ) | (36,623 | ) | ||||
|
|
|
|
|||||
Net (decrease) increase in cash |
(30,566 | ) | 1,001 | |||||
Cash at beginning of the period |
56,200 | 55,199 | ||||||
|
|
|
|
|||||
Cash at end of the period |
$ | 25,634 | $ | 56,200 | ||||
|
|
|
|
|||||
Supplemental disclosure of cash flow information: |
||||||||
Cash paid for interest |
$ | 46,107 | $ | 43,860 | ||||
Cash paid for income taxes |
2,837 | 1,638 | ||||||
Supplemental disclosure of non-cash activities: |
||||||||
Liability related to unvested portion of stock options as a result of equitable adjustment (Note 14) |
$ | 3,151 | $ | |
The accompanying notes are an integral part of these audited financial statements.
F-6
Notes to Audited Consolidated Financial Statements
Note 1The Company and Summary of Significant Accounting Policies |
F-8 | |||
F-16 | ||||
F-16 | ||||
F-17 | ||||
F-17 | ||||
F-17 | ||||
F-18 | ||||
F-18 | ||||
F-19 | ||||
F-20 | ||||
F-20 | ||||
F-24 | ||||
F-26 | ||||
F-26 | ||||
F-29 | ||||
F-29 | ||||
F-29 | ||||
F-34 | ||||
F-34 | ||||
F-36 | ||||
F-37 | ||||
F-39 |
F-7
EVERTEC, Inc.
Notes to Consolidated Financial Statements
Note 1The Company and Summary of Significant Accounting Policies
The Company
EVERTEC, Inc. (formerly known as Carib Latam Holdings, Inc.) and its subsidiaries (collectively the Company, EVERTEC, we, us, or our) is the leading full-service transaction processing business in Latin America and the Caribbean. We are based in Puerto Rico and provide a broad range of merchant acquiring, payment processing and business process management services across 19 countries in the region. We are the largest merchant acquirer in the Caribbean and Central America and the sixth largest in Latin America on total number of transactions. We own and operate the ATH network, one of the leading automated teller machine (ATM) and personal identification number debit networks and financial services brands in Latin America. In addition, we provide a comprehensive suite of services for core bank processing, cash processing and technology outsourcing in the regions we serve. We serve a broad and diversified customer base of leading financial institutions, merchants, corporations and government agencies with mission critical technology solutions. Our subsidiaries and affiliates include EVERTEC Intermediate Holdings, LLC (Holdings, formerly known as Carib Holdings, Inc.), EVERTEC Group, LLC (EVERTEC, LLC), Sense Software International Corp. (Sense), EVERTEC Dominicana SAS., EVERTEC Latinoamérica, S.A., EVERTEC Costa Rica, S.A. (EVERTEC CR), EVERTEC Finance Corp. (EVERTEC Finance), Tarjetas Inteligentes Internacionales, S.A. and EVERTEC Guatemala, S.A. (f/k/a T.I.I. Smart Solutions, S.A.), among other indirect subsidiaries.
In November 2012, T.I.I. Smart Solutions, Inc., a British Virgin Islands corporation, and direct parent company of Tarjetas Inteligentes Internacionales, S.A. and TII Smart Solutions, S. A., was merged to EVERTEC Group. As a result of this merger, EVERTEC Group is now direct parent company of Tarjetas Inteligentes Internacionales, S.A. and owner of a 50% of TII Smart Solutions, S. A. Tarjetas Inteligentes Internacionales, S.A. is the owner of the additional 50% of TII Smart Solutions, S.A.
In September 2012, EVERTEC, LLC amended its Certificate of Formation to change its name to EVERTEC Group, LLC. On April 13, 2012, EVERTEC, Inc. was formed in order to act as the new parent company of Holdings and its subsidiaries, including EVERTEC, LLC. On April 17, 2012, Holdings was converted from a Puerto Rico corporation to a Puerto Rico limited liability company. Concurrently, EVERTEC, LLC was also converted from a Puerto Rico corporation to a Puerto Rico limited liability company (the Conversion) for the purpose of improving its consolidated tax efficiency of EVERTEC, LLC and its subsidiaries by taking advantage of recent changes to the Puerto Rico Internal Revenue Code of 2011, as amended (the PR Code), that permit limited liability companies to be treated as partnerships that are pass-through entities for Puerto Rico tax purposes. In addition, in connection with the Conversion, EVERTEC, LLC formed a new wholly owned subsidiary, EVERTEC Finance, a corporation organized under the laws of the Commonwealth of Puerto Rico, to act as co-issuer of the 11% senior notes due 2018.
On April 1, 2013 EVERTECs Board of Directors declared a two for one stock split of our outstanding Class A and Class B common stock. Accordingly, all shares of outstanding common stock or restricted stock, or shares of common stock underlying outstanding options, and all per share amounts for all periods presented in these consolidated financial statements and notes thereto, have been adjusted retroactively, where applicable, to reflect this stock split. The certificate of amendment to certificate of incorporation, which became effective on April 1, 2013, authorizes EVERTEC to issue 206,000,000 shares of common stock and 2,000,000 shares of preferred stock.
Basis of Presentation
In the opinion of management, the accompanying consolidated financial statements, prepared in accordance with generally accepted accounting principles in the United States (GAAP), contain all adjustments, all of which are normal and recurring in nature, necessary for a fair presentation.
F-8
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
Certain prior period balances have been reclassified to conform to the current presentation format which did not have any impact on net income.
A summary of the most significant accounting policies used in preparing the accompanying consolidated and combined financial statements is as follows:
Principles of Consolidation
The accompanying consolidated financial statements include the accounts and operations of the Company, which are presented in accordance with GAAP. The Company consolidates all entities that are controlled by ownership of a majority voting interest. All significant intercompany accounts and transactions are eliminated in the consolidated financial statements.
Use of Estimates
The preparation of the accompanying consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period.
Revenue recognition
The Companys revenue recognition policy follows the guidance from Accounting Standards Codification (ASC) 605-25, Revenue Recognition Multiple-Element Arrangements and Accounting Standards Update (ASU) 2009-13, Multiple-Deliverable Revenue Arrangements , which provides guidance on the recognition, presentation, and disclosure of revenue in financial statements. The Company recognizes revenue when the following four criteria are met: (i) evidence of an agreement exists, (ii) delivery and acceptance has occurred or services have been rendered, (iii) the selling price is fixed or determinable, and (iv) collection of the selling price is reasonably assured.
For multiple deliverable arrangements, the Company evaluates each arrangement to determine if the elements or deliverables within the arrangement represent separate units of accounting pursuant to ASC 605-25 . If the deliverables are determined to be separate units of accounting, revenues are recognized as units of accounting are delivered and the revenue recognition criteria are met. If the deliverables are not determined to be separate units of accounting, revenues for the delivered services are combined into one unit of accounting and recognized (i) over the life of the arrangement if all services are consistently delivered over such term, or if otherwise, (ii) at the time that all services and deliverables have been delivered. The selling price for each deliverable is based on vendor specific objective evidence (VSOE) if available, third party evidence (TPE) if VSOE is not available, or management best estimate of selling price (BESP) if neither VSOE nor TPE is available. The Company establishes VSOE of selling price using the price charged when the same element is sold separately and bifurcate or allocate the arrangement consideration to each of the deliverables based on the relative selling price of each unit of accounting.
The Company has two main categories of revenues according to the type of transactions it enter into with its customers: (a) transaction-based fees and (b) fixed fees and time and material.
Transaction-based fees
The Company provides services that generate transaction-based fees. Typically transaction-based fees depend on factors such as number of accounts or transactions processed. These factors typically consist of a fee
F-9
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
per transaction or item processed, a percentage of dollar volume processed or a fee per account on file, or some combination thereof. Revenues derived from transaction-based fee contracts are recognized when the underlying transactions are processed, which constitutes delivery of service.
Revenues from business contracts in the Merchant Acquiring segment are primarily comprised of discount fees charged to the merchants based on the sales amount of transactions processed. Revenues include a discount fee and membership fees charged to merchants and debit network fees as well as POS rental fees. Pursuant to the guidance from ASC 605-45-45, Revenue Recognition Principal Agent Considerations , the Company records merchant acquiring revenues net of interchange and assessments charged by the credit and debit card network associations and recognize such revenues at the time of the sale (when a transaction is processed).
Payment processing revenues are comprised of revenues related to providing access to the ATH network and other card networks to financial institutions, and related services. Payment processing revenues also include revenues from card issuer processing services (such as credit and debit card processing, authorization and settlement, and fraud monitoring and control to debit or credit card issuers), payment processing services (such as payment and billing products for merchants, businesses and financial institutions) and EBT (which principally consists of services to the Puerto Rico government for the delivery of government benefits to participants). Revenues in the Payment Processing segment are primarily comprised of fees per transaction processed or per account on file, or a combination of both, and are recognized at the time transactions are processed or on a monthly basis for accounts on file.
Transaction-based fee revenues within the Business Solutions segment consist of revenues from business process management solutions including core bank processing, business process outsourcing, item and cash processing, and fulfillment. Transaction-based fee revenues generated by the Companys core bank processing services are derived from fees based on various factors such as the number of accounts on file (e.g., savings or checking accounts, loans, etc.), and the number of transactions processed or registered users (e.g., for online banking services). For services dependent on the number of transactions processed, revenues are recognized as the underlying transactions are processed. For services dependent on the number of users or accounts on file, revenues are recognized on a monthly basis based on the number of accounts on file each month. Item and cash processing revenues are based upon the number of items (e.g., checks) processed and revenues are recognized when the underlying item is processed. Fulfillment services include technical and operational resources for producing and distributing print documents such as statements, bills, checks and benefits summaries.
Fulfillment revenues are based upon the number of pages for printing services and the number of envelopes processed for mailing services. Revenues are recognized as services are delivered based on a fee per page printed or envelope mailed, as applicable.
Fixed fees and time and material
Also the Company provides services that generate a fixed fee per month or fees based on time and expenses incurred. These services are mostly provided in the Companys Business Solutions segment. Revenues are generated from core bank solutions, network hosting and management and IT consulting services.
In core bank solutions, the Company mostly provides access to applications and services such as back-up or recovery, hosting and maintenance that enable a bank to operate the related hosted services accessing the Companys IT infrastructure. These contracts generally contain multiple elements or deliverables which are evaluated by the Company and revenues are recognized according to the applicable guidance. Revenues are derived from fixed fees charged for the use of hosted services and are recognized on a monthly basis as
F-10
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
delivered. Set-up fees are billed to the customer when the service is rendered; however, they are deferred and recognized as revenues over the term of the arrangement or the expected period of the customer relationship, whichever is longer, as set-up services rarely provide value to the customer on a stand-alone basis and are interrelated with the service to be provided under the contract.
In network hosting and management, the Company provides hosting services for network infrastructure at the Companys facilities, automated monitoring services, maintenance of call centers, and interactive voice response solutions, among other related services. Revenues are primarily derived from monthly fees as services are delivered. Set-up fees are billed up-font to the customer when the set-up service is rendered; however, they are deferred and recognized as revenues over the term of the arrangement or the expected period of the customer relationship, whichever is longer, as set-up services rarely provide value to the customer on a stand-alone basis and are interrelated with the service to be provided under the contract. There are some arrangements under this line of service category that may contain undelivered elements. In such cases, the undelivered elements are evaluated and recognized when the services are delivered or at the time that all deliverables under the contract have been delivered.
IT consulting services primarily consist of time billings based upon the number of hours dedicated to each client. Revenues from time billings are recognized as services are delivered.
The Company also charges members of the ATH network an annual membership fee; however, these fees are deferred and recognized as revenues on a straight-line basis over the year and recorded in the Payment Processing segment. In addition, occasionally the Company acts as a reseller of hardware and software products and revenues from these resale transactions are recognized when such product is delivered and accepted by the client.
Service level arrangements
The Companys service contracts may include service level arrangements (SLA) generally allowing the customer to receive a credit for part of the service fee when the Company has not provided the agreed level of services. The SLA performance obligation is committed on a monthly basis, thus SLA performance is monitored and assessed for compliance with arrangements on a monthly basis, including determination and accounting for its economic impact, if any.
Investment in Equity Investee
The Company accounts for investments using the equity method of accounting if the investment provides the Company the ability to exercise significant influence, but not control, over an investee. Significant influence is generally deemed to exist if the Company has an ownership interest in the voting stock of an investor of between 20 percent and 50 percent, although other factors are considered in determining whether the equity method of accounting is appropriate. Under this method, the investment, originally recorded at cost, is adjusted to recognize the Companys share of net income or losses as they occur. The Companys share of investee earnings or losses is recorded, net of taxes, within earnings in equity method investment caption in the consolidated statements of income and comprehensive income. The Companys consolidated revenues include fees for services provided to an investee accounted under the equity method. Additionally, the Companys interest in the net asset of its equity method investee is reflected in the consolidated balance sheets. On the acquisition of the investment any difference between the cost of the investment and the amount of the underlying equity in net assets of an investee is required to be accounted as if the investee were a consolidated subsidiary. If the difference is assigned to depreciable or amortizable assets or liabilities, then the difference should be amortized
F-11
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
or accreted in connection with the equity earnings based on the Companys proportionate share of the investees net income or loss. If the investor is unable to relate the difference to specific accounts of the investee, the difference should be considered to be goodwill.
The Company considers whether the fair values of its equity method investment have declined below their carrying value whenever adverse events or changes in circumstances indicate that recorded values may not be recoverable. If the Company considered any such decline to be other than temporary (based on various factors, including historical financial results, product development activities and the overall health of the investees industry), then the Company would record a write-down to estimated fair value.
Property and Equipment
Property and equipment are stated at cost, net of accumulated depreciation and amortization. Depreciation of property and equipment is computed using the straight-line method and expensed over their estimated useful lives. Amortization of leasehold improvements is computed over the terms of the respective leases, including renewal options considered by management to be reasonably assured of being exercised, or the estimated useful lives of the improvements, whichever is shorter. Costs of maintenance and repairs which do not improve or extend the life of the respective assets are expensed as incurred.
Impairment on Long-lived Asset
Long-lived assets to be held and used, and long-lived assets to be disposed of, are evaluated for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable.
Capitalization of Software
EVERTEC, LLC develops software that is used in providing processing services to customers. Capitalized software includes purchased software and internally-developed software and is recognized as software packages within the other intangible assets line item in the consolidated balance sheets. Capitalization of internally developed software occurs only after the preliminary project stage is complete and managements estimation that the likehood of successful development and implementation reaches a provable level. Tasks that are generally capitalized are as follows: (a) system design of a chosen path including software configuration and software interfaces; (b) employee costs directly associated with the internal-use computer software project; (c) software development (coding) and software and system testing and verification; (d) system installation; and (e) enhancements that add function and are considered permanent. These tasks are capitalized and amortized using the straight line method over its estimated useful life, which range from three to five years and is included in depreciation and amortization in the consolidated statements of income and comprehensive income.
The Company capitalizes interest costs incurred in the development of software. The amount of interest capitalized is an allocation of the interest cost incurred during the period required to substantially complete the asset. The interest rate for capitalization purposes is based on a weighted average rate on the Companys outstanding borrowing. For the years ended December 31, 2012 and 2011, interest cost capitalized amounted to approximately $0.4 million in both periods.
F-12
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
Software and Maintenance Contracts
Software and maintenance contracts are recorded at cost. Amortization of software and maintenance contracts is computed using the straight-line method and expensed over their estimated useful lives which range from one to five years and are recognized in cost of revenues in the consolidated statements of income and comprehensive income.
Software and maintenance contracts are recognized as prepaid expenses and other assets or within other long-term assets depending on their remaining useful lives.
Goodwill and Other Intangible Assets
Goodwill represents the excess of the purchase price and related costs over the value assigned to net assets acquired. Goodwill is not amortized, but is tested for impairment at least annually. Last year, the goodwill impairment test used was a two-step process at each reporting unit level. The first step used to identify potential impairment, compared the fair value of a reporting unit with its carrying amount, including goodwill. If the fair value of a reporting unit exceeded its carrying amount, goodwill of the reporting unit was not considered impaired and the second step of the impairment test was unnecessary. If needed, the second step consisted of comparing the implied fair value of the reporting unit with the carrying amount of that goodwill.
In 2012, the Company used a qualitative assessment option or step zero for the goodwill impairment test for all of its reporting units. With this process, the Company first assesses whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If the answer is no, then the fair value of the reporting unit does not need to be measured, and step one and step two are bypassed. In assessing the fair value of a reporting unit, which is based on the nature of the business and reporting units current and expected financial performance, the Company uses a combination of factors such as general macroeconomic conditions, industry and market conditions, overall financial performance and the entity and reporting unit specific events.
For the years ended December 31, 2012 and 2011, no impairment losses associated with goodwill were recognized.
Other identifiable intangible assets with a definitive useful life are amortized using the straight-line method. These intangibles are evaluated periodically for impairment when events or changes in circumstances indicate that the carrying amount may not be recoverable. For the years ended December 31, 2012 and 2011, no impairment losses associated with other intangible assets subject to amortization were recognized.
Other identifiable intangible assets with a definitive useful life acquired in connection with the merger transaction (the Merger) on September 30, 2010, through which EVERTEC Group became a wholly-owned subsidiary of Holdings, which in turn is a subsidiary of EVERTEC, Inc. with affiliates of Apollo and Popular owning approximately 51% and 49%, respectively, of the outstanding voting capital stock of EVERTEC, Inc., include customer relationship, trademark, software packages and non-compete agreement. Customer relationship was valued using the excess earnings method under the income approach. Trademark was valued using the relief-from-royalty method under the income approach. Software packages, which include capitalized software development costs, were recorded at cost. Non-compete agreement was valued based on the estimated impact that theoretical competition would have on revenues and expenses.
Indemnification Assets
Indemnification assets represent the Companys estimates of payments from Popular related to expected losses on services provided to certain common customers of the Company and Popular, and for certain
F-13
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
incremental software and license costs expected to be incurred by the Company (see Note 19) during the five years following the Merger date. Indemnification assets are recorded at the fair value of the expected cash flows. The indemnification asset decreases by the payments received from Popular and is subsequently adjusted to reflect the asset at fair value. The fair value adjustment, if any, is included in current period earnings. As of December 31, 2012 and 2011, the Companys indemnification related to the software amounted to $6.1 million and $7.1 million, respectively. The current portion of the indemnification assets is included within accounts receivable, net and the other long-term portion is included within other long-term assets in the accompanying consolidated balance sheets. During 2012, the agreement for reimbursement of expected costs with Popular expired. Therefore, no fair value was recorded as of December 31, 2012. As of December 31, 2011, the fair value of indemnification asset related to the reimbursements for services provided to the common customers amounted to $0.4 million. For the years ended December 31, 2012 and 2011, the Company recorded a gain amounting to $1.0 million and a loss of $0.8 million, respectively, related to the reimbursements for services provided to the common customers and a gain of $33,000 and $0.5 million, respectively, related to the software.
Derivatives
Derivatives are recognized on the balance sheet at fair value and are designated as either fair value hedge, cash flow hedge or as a free-standing derivative instrument. For a fair value hedge, changes in the fair value of the derivative instrument and changes in the fair value of the hedged asset or liability or of an unrecognized firm commitment attributable to the hedged risk are recorded in current period earnings. For a cash flow hedge, changes in the fair value of the derivative instrument, to the extent that it is effective, are recorded net of taxes in accumulated other comprehensive loss and subsequently reclassified to net income in the same period(s) that the hedged transaction impacts earnings. The ineffective portions of cash flow hedges are immediately recognized in current earnings. For free-standing derivative instruments, changes in fair values are reported in current period earnings. The Company did not have any derivatives outstanding as of December 31, 2012 and 2011.
Income Tax
Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in the consolidated statements of income and comprehensive income in the period that includes the enactment date. The Company recognizes the effect of income tax positions only if those positions are more likely than not of being sustained. Recognized income tax positions are measured at the largest amount that is greater than 50% likely of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs. A deferred tax valuation allowance is established if it is considered more likely than not that all or a portion of the deferred tax asset will not be realized.
All companies within EVERTEC are legal entities which file separate income tax returns.
Cash
Cash includes cash on hand and in banks.
F-14
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
Restricted Cash
Restricted cash represents cash received on deposits from participating institutions of the ATH network that has been segregated for the development of the ATH brand. Also, restricted cash includes certain cash collected from the Ticketpop business and a reserve account for payment and transaction processing services to merchants. The restrictions of these accounts are based on contractual provisions entered into with third parties. This cash is maintained in separate accounts at a financial institution in Puerto Rico.
Allowance for Doubtful Accounts
An allowance for doubtful accounts is provided for based on the estimated uncollectible amounts of the related receivables. The estimate is primarily based on a review of the current status of specific accounts receivable. Receivables are considered past due if full payment is not received by the contractual date. Past due accounts are generally written off against the allowance for doubtful accounts only after all collection attempts have been exhausted.
Foreign Currency Translation
Assets and liabilities denominated in foreign currencies are translated to U.S. dollars using prevailing rates of exchange at the end of the period. Revenues, expenses, gains and losses are translated using weighted average rates for the period. The resulting foreign currency translation adjustment from operations for which the functional currency is other than the U.S. dollar is reported in accumulated other comprehensive loss, except for highly inflationary environments for which the effects are included in the statement of income and comprehensive income. Gains and losses on transactions denominated in currencies other than the functional currencies are included in determining net income for the period in which exchange rates change.
Share-based Compensation
On September 30, 2010, EVERTEC, Inc.s board of directors adopted the Carib Holdings, Inc. 2010 Equity Incentive Plan (the Equity Incentive Plan) to grant stock options, rights to purchase shares, restricted stock units and other stock-based rights to employees, directors, consultants and advisors of the Company. The Company expenses employee stock-based payments under the fair value method. Accounting Standards Codification (ASC) 718, Compensation-Stock Compensation, which requires compensation cost for the fair value of stock-based payment at the date they are granted to be recognized over the requisite service period. The Company estimates the fair value of stock-based awards, on a contemporaneous basis, at the date they are granted using the Black-Sholes-Merton option pricing model Tranche A options (subject to service conditions) and the Monte Carlo simulation analysis for Tranche B and Tranche C options (subject to certain performance conditions) using the following assumptions: (1) stock price; (2) risk-free rate; (3) expected volatility; (4) expected annual dividend yield and (5) expected term. The risk-free rate is based on the U.S. Constant Maturities Treasury Interest Rate as of the grant date. The expected volatility is based on a combination of historical volatility and implied volatility from publicly traded companies in our industry. The expected annual dividend yield is based on managements expectations of future dividends as of the grant date. The expected term is based on the vesting time of the options.
The fair value of the common stock underlying our awards is determined by EVERTEC, Inc.s board of directors using an internal valuation. EVERTEC, Inc.s board of directors intended all grants to be exercisable at a price per share be equal to the per share fair value of our common stock on the date of the grant. In the absence of a public trading market, we estimate the fair value of our common stock based on the financial performance of the Company measured using the adjusted EBITDA, calculated using the most recent quarterly information, and an acquisition multiple that Company believes is representative of the implied market value for the Company.
F-15
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
JOBS Act
We qualifies as an emerging growth company, as defined in the Jumpstart Our Business Startups Act (the JOBS Act), which was signed into law on April 5, 2012. As an emerging growth company under the JOBS Act, EVERTEC is permitted to, and intends to, rely on exemptions from certain reporting and disclosure requirements. Section 107 of the JOBS Act provides that an emerging growth company can take advantage of the extended transition period provided in Section 7(a)(2)(B) of the Securities Act of 1933, as amended, for complying with new or revised accounting standards until those standards would otherwise apply to private companies. However, we has chosen to opt out of such extended transition period, and as a result, we will comply with new or revised accounting standards on the relevant dates on which adoption of such standards is required for non-emerging growth companies. The decision to opt out of the extended transition period is irrevocable.
Note 2Recent Accounting Pronouncements
ASU No. 2013-03-Financial Instruments (Topic 825). In February 2013, the Financial Accounting Standard Board (FASB) issued ASU No. 2013-03 in order to clarify the scope and applicability of ASU No. 2011-04-Fair Value Measurement (Topic 820) to nonpublic entities. Contrary to the stated intent of ASU No. 2011-04 to exempt all nonpublic entities for a particular disclosure, that Updates amendment to Topic 825 suggested that nonpublic entities that have total assets of $100 million or more or that have one or more derivative instruments would not qualify for the intended exemption.
The amendments clarify that the requirement to disclose the level of the fair value hierarchy within which the fair value measurements are categorized in their entirety (Level 1, 2 or 3) does not apply to nonpublic entities for items that are not measured at fair value in the statement of financial position but for which fair value is disclosed. The amendments in this Update affect nonpublic entities that have total assets of $100 million or more or that have one or more derivative instruments. The amendment will be effective upon existence. Management does not expect any effect on the financial statements as a result of this Update.
ASU No. 2013-02-Comprehensive Income (Topic 220). In February 2013, the FASB issued ASU No. 2013-02 in order to improve the reporting of reclassifications out of accumulated other comprehensive income. The amendments in this Update seek to attain that objective by requiring an entity to report the effect of significant reclassifications out of accumulated other comprehensive income on the respective line items in net income if the amount being reclassified is required under GAAP to be reclassified in its entirety to net income. For other amounts that are not required under GAAP to be reclassified in their entirety to net income in the same reporting period, an entity is required to cross-reference other disclosures required under GAAP that provide additional detail about those amounts. This would be the case when a portion of the amount reclassified out of accumulated other comprehensive income is reclassified to a balance sheet account instead of directly to income or expense in the same reporting period.
The amendments in this Update apply to all entities that issue financial statements that are presented in conformity with GAAP and that report items of other comprehensive income. Public companies are required to comply with these amendments for all reporting periods presented, including interim periods. Nonpublic entities are required to comply with all requirements of the amendments for annual reporting periods. Management does not expect any effect on the financial statements as a result of this Update.
At December 31, 2012 and 2011, the Companys cash amounted to $25.6 million and $56.2 million, respectively, which is deposited in interest bearing deposit accounts within financial institutions. Cash deposited in an affiliate financial institution amounted to $12.0 million and $50.5 million as of December 31, 2012 and 2011, respectively.
F-16
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
Note 4Accounts Receivable, Net
Accounts receivable, net consisted of the following:
December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Trade |
$ | 61,585 | $ | 45,868 | ||||
Due from affiliates, net |
18,027 | 15,591 | ||||||
Other |
(7 | ) | 346 | |||||
Less: allowance for doubtful accounts |
(984 | ) | (875 | ) | ||||
|
|
|
|
|||||
Accounts receivable, net |
$ | 78,621 | $ | 60,930 | ||||
|
|
|
|
Note 5Prepaid Expenses and Other Assets
Prepaid expenses and other assets consisted of the following:
December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Taxes other than income |
$ | 2,204 | $ | 2,543 | ||||
Software licenses and maintenance contracts |
7,751 | 5,967 | ||||||
Prepaid income taxes |
5,685 | 9,732 | ||||||
Postage |
754 | 709 | ||||||
Insurance |
1,017 | 1,104 | ||||||
Deferred project costs |
338 | 647 | ||||||
Other |
1,596 | 824 | ||||||
|
|
|
|
|||||
Prepaid expenses and other assets |
$ | 19,345 | $ | 21,526 | ||||
|
|
|
|
Note 6Investment in Equity Investee
CONTADO is the largest merchant acquirer and ATM network in the Dominican Republic. The Company uses the equity method of accounting to account for its equity interest in CONTADO. As a result of CONTADOs 19.99% equity interest acquisition in 2011, the Company preliminarily calculated an excess cost of the investment in CONTADO over the amount of underlying equity in net assets of approximately $9.0 million, which was mainly attributed to customer relationships, trademark and goodwill intangibles. The Companys excess basis allocated to amortizable assets is recognized on a straight-line basis over the lives of the appropriate intangibles. Amortization expense for the years ended December 31, 2012 and 2011 amounted to approximately $0.4 million and $0.3 million, respectively, was recorded as earnings of equity method investments in the consolidated statements of income and comprehensive income. The Company recognized $0.6 million and $0.8 million as equity in CONTADOs net income, net of amortization, in the consolidated statements of income and comprehensive income for the years ended December 31, 2012 and 2011, respectively. For the years ended December 31, 2012 and 2011, the Company received $1.6 million and $1.5 million, respectively in dividends from CONTADO.
CONTADO fiscal year ends December 31 and is reported in the consolidated statements of income and comprehensive income for the period subsequent to the acquisition date on a one month lag. No significant event occurred in these operations subsequent to November 30, 2012 that would have materially affected our reported results.
F-17
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
The following tables summarize the financial information of CONTADO:
December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Balance Sheet |
||||||||
Current assets |
$ | 28,278 | $ | 33,249 | ||||
Noncurrent assets |
24,945 | 26,888 | ||||||
Current liabilities |
34,929 | 41,549 | ||||||
Noncurrent liabilities |
3,720 | 20 |
Years ended December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Statement of Income |
||||||||
Total revenues |
$ | 40,567 | $ | 36,556 | ||||
Income from operations |
9,515 | 7,210 | ||||||
Net income |
4,637 | 8,261 |
Note 7Property and Equipment, Net
Property and equipment, net consisted of the following:
Useful life
|
December 31, | |||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||||
Buildings |
30 | $ | 2,096 | $ | 2,091 | |||||
Data processing equipment |
3 - 5 | 59,901 | 45,346 | |||||||
Furniture and equipment |
3 - 20 | 6,183 | 5,912 | |||||||
Leasehold improvements |
5 - 10 | 2,380 | 1,147 | |||||||
|
|
|
|
|||||||
70,560 | 54,496 | |||||||||
Lessaccumulated depreciation and amortization |
(35,331 | ) | (19,316 | ) | ||||||
|
|
|
|
|||||||
Depreciable assets, net |
35,229 | 35,180 | ||||||||
Land |
1,508 | 1,505 | ||||||||
|
|
|
|
|||||||
Property and equipment, net |
$ | 36,737 | $ | 36,685 | ||||||
|
|
|
|
Depreciation and amortization expense related to property and equipment was $16.4 million for the year ended December 31, 2012 and $15.3 million for the year ended December 31, 2011.
The changes in the carrying amount of goodwill, allocated by reportable segments, were as follows (See Note 21):
(Dollar amounts in thousands) |
Merchant
acquiring |
Payment
processing |
Business solutions | Total | ||||||||||||
Balance at December 31, 2010 |
$ | 138,121 | $ | 187,294 | $ | 47,169 | $ | 372,584 | ||||||||
Foreign currency translation adjustments |
| (824 | ) | (48 | ) | (872 | ) | |||||||||
|
|
|
|
|
|
|
|
|||||||||
Balance at December 31, 2011 |
138,121 | 186,470 | 47,121 | 371,712 | ||||||||||||
Foreign currency translation adjustments |
| 558 | 37 | 595 | ||||||||||||
|
|
|
|
|
|
|
|
|||||||||
Balance at December 31, 2012 |
$ | 138,121 | $ | 187,028 | $ | 47,158 | $ | 372,307 | ||||||||
|
|
|
|
|
|
|
|
F-18
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
Goodwill is tested for impairment at least annually. This year the Company used the qualitative assessment option or step zero process for this annual test. Using this process, the Company first assesses whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount.
During the third quarter of 2012, the Company conducted a qualitative assessment of each reporting units fair value as of August 31, 2012. As a starting point, the Company considered the results for our 2011 impairment test, which indicated that the fair value of each reporting unit was in excess of 25% of its carrying amount. The Company also considered financial projections, current market conditions, and any changes in the carrying amount of the reporting units. Based on the results of this qualitative assessment, the Company believes the fair value of goodwill of each of the Companys reporting units continue to exceed their respective carrying amounts and concluded that it was not necessary to conduct the two-step goodwill impairment test. No impairment losses for the period were recognized.
Note 9Other Intangible Assets
The carrying amount of other intangibles for the years ended December 31, 2012 and 2011 consisted of the following:
(Dollar amounts in thousands) | December 31, 2012 | |||||||||||||
Useful life in years |
Gross
amount |
Accumulated
amortization |
Net carrying
amount |
|||||||||||
Customer relationships |
14 | $ | 313,726 | $ | (50,769 | ) | $ | 262,957 | ||||||
Trademark |
10 - 15 | 39,950 | (7,794 | ) | 32,156 | |||||||||
Software packages |
3 - 5 | 110,478 | (50,479 | ) | 59,999 | |||||||||
Non-compete agreement |
15 | 56,539 | (8,481 | ) | 48,058 | |||||||||
|
|
|
|
|
|
|||||||||
Total other intangible assets, net |
$ | 520,693 | $ | (117,523 | ) | $ | 403,170 | |||||||
|
|
|
|
|
|
(Dollar amounts in thousands) | December 31, 2011 | |||||||||||||
Useful life in years |
Gross
amount |
Accumulated
amortization |
Net carrying
amount |
|||||||||||
Customer relationships |
14 | $ | 313,543 | $ | (28,372 | ) | $ | 285,171 | ||||||
Trademark |
10 - 15 | 39,950 | (4,330 | ) | 35,620 | |||||||||
Software packages |
3 - 5 | 106,865 | (30,569 | ) | 76,296 | |||||||||
Non-compete agreement |
15 | 56,539 | (4,712 | ) | 51,827 | |||||||||
|
|
|
|
|
|
|||||||||
Total other intangible assets, net |
$ | 516,897 | $ | (67,983 | ) | $ | 448,914 | |||||||
|
|
|
|
|
|
The estimated amortization expenses of balances outstanding at December 31, 2012 for the next five years are as follows:
(Dollar amounts in thousands) | ||||
Year ended December 31, |
||||
2013 |
$ | 54,153 | ||
2014 |
48,624 | |||
2015 |
43,336 | |||
2016 |
39,512 | |||
2017 |
32,198 |
Amortization expense related to intangibles was $55.1 million and $54.6 million for the years ended December 31, 2012 and 2011, respectively. Amortization expense related to software costs was $25.4 million and $24.7 million for the years ended December 31, 2012 and 2011, respectively.
F-19
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
Note 10Other Long-Term Assets
As of December 31, 2012, other long-term assets included $17.0 million related to deferred debt-issuance costs, $3.9 million related to the long-term portion of certain indemnification asset (See Note 19) and $3.6 million related to the long-term portion of certain software and maintenance contracts.
As of December 31, 2011, other long-term assets included $17.7 million of debt issuance costs and $5.2 million related to the long-term portion of certain indemnification asset (See Note 19).
Note 11Debt and Short-Term Borrowings
Total debt consists of the following:
December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Senior Secured Credit Facility due in September 2016 paying interest at a variable interest rate (London InterBank Offered Rate (LIBOR) plus margin (1) ) |
$ | 484,414 | $ | 313,333 | ||||
Senior Secured Revolving Credit Facility paying interest at a variable interest rate |
14,000 | | ||||||
Senior Notes due on October 1, 2018, paying interest semi-annually at a rate of 11% per annum |
252,347 | 210,500 | ||||||
Other short-term borrowing |
12,995 | | ||||||
|
|
|
|
|||||
Total debt |
$ | 763,756 | $ | 523,833 | ||||
|
|
|
|
(1) |
Subject to a minimum rate (LIBOR floor) of 1.50% at December 31, 2012 and 2011. |
Senior Secured Credit Facilities:
In connection with the Merger, on September 30, 2010, EVERTEC, LLC entered into senior secured credit facilities consisting of a $355.0 million six-year term loan facility and a $50.0 million five-year revolving credit facility (Credit Agreement).
EVERTEC, LLCs term loan facility provides for quarterly amortization payments totaling 1% per annum of the original principal amount of the term loan facility, with the balance payable on the final maturity date. Mandatory prepayment obligations also include, subject to expectations:
|
100% of the net cash proceeds of asset sales, dispositions and casualty or insurance proceeds, subject to certain exceptions and customary reinvestment provisions; |
|
50% of the Companys excess cash flows, which is defined in the Credit Agreement, with such percentage subject to reduction to 25% or 0% based on achievement of specified first lien secured leverage ratios; and |
|
100% of the net cash proceeds received from issuances of certain debt incurred after the closing of the Merger. |
If the senior secured leverage ratio at year end is equal to or greater than 2.50, a 50% prepayment of the excess cash flow generated must be made. If the senior secured leverage ratio is less than or equal to 2.50 and a greater than 2.00, a 25% prepayment of the excess cash flows is required. If the senior secured leverage ratio is less than or equal to 2.00 no prepayment are necessary.
F-20
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
The terms of EVERTEC, LLCs senior secured credit facilities allow EVERTEC, LLC to prepay loans and permanently reduce the loan commitments under the senior secured credit facilities at any time, subject to the payment of customary LIBOR breakage costs, if any, provided that, in connection with certain refinancing on or prior to the first anniversary of the closing date of the senior secured credit facilities, certain premium is paid.
On March 3, 2011, EVERTEC, LLC entered into a credit agreement amendment concerning its existing senior secured credit facility. The amendment did not modify the term or the size of the facility. Under the amended senior secured credit facility:
(i) | The interest rate margins have been reduced from 5.25% to 4.00% per annum on term loans bearing interest at LIBOR, from 4.25% to 3.00% per annum on term loans bearing interest at an alternate base rate (ABR), from 5.25% to 3.75% per annum on revolving loans bearing interest at LIBOR, and from 4.25% to 2.75% per annum on revolving loans bearing interest at an ABR; |
(ii) | The LIBOR floor has been decreased from 1.75% to 1.50% per annum and the ABR floor has been reduced from 2.75% to 2.50% per annum; and |
(iii) | The incremental facility under the existing credit agreement has been increased from $115.0 million to the greater of $125.0 million and the maximum principal amount of debt that would not cause EVERTECs senior secured leverage ratio to exceed 3.25 to 1.00. |
The amendment also modified certain restrictive covenants in the existing senior credit agreement to provide the Company generally with additional flexibility. Among other things, the amendment modified certain financial performance covenants. In connection with the amendment, the Company was required to pay a call premium of $3.5 million.
The Company evaluated this amendment of the senior credit facility under ASC 470-50, Debtors Accounting for a Modification or Exchange of Debt Instruments , and determined that most of these syndicated borrowings were modified. Accordingly, $3.4 million of prepayment penalties for the modified debts was capitalized and accounted for as an adjustment to interest expense over the remaining term of the debt using the interest method, and $0.2 million of prepayment penalties for the extinguished debts that was recorded in the other expenses caption in the consolidated statements of income and comprehensive income. In addition, the Company wrote off $0.6 million of debt issuance costs and $0.5 million of a debt discount for the extinguished debts. The Company also expensed $2.1 million of third party fees incurred in connection with the amendment, which was recorded in the other expenses caption in the consolidated statements of income and comprehensive income.
On April 7, 2011, EVERTEC, LLC repaid $1.7 million of its senior secured term loan using the cash received from Popular in connection with the acquisition of CONTADO as required under the terms of its senior secured credit facility. In addition, on May 4, 2011, EVERTEC, LLC made a voluntary prepayment of $24.7 million on its senior secured term loan, with no prepayment penalty. As a result of this voluntary prepayment, EVERTEC, LLC has no scheduled quarterly amortization payment obligation until the final lump-sum payment at the maturity date. However, from time to time the Company may make voluntary payments at its discretion.
On May 9, 2012, EVERTEC, LLC entered into an amendment to the agreement governing its senior secured credit facilities to allow, among other things, a restricted dividend payment in an amount not to exceed $270.0 million and certain adjustments to the financial covenant therein. In addition, EVERTEC, LLC borrowed an additional $170.0 million under a secured incremental term loan with the same terms as the original.
On August 14, 2012, EVERTEC, LLC achieved a senior secured leverage ratio over 2.25 to 1.00 and as a result the applicable margins on the senior secured credit facility debt increased from 3.75% to 4.00% under the LIBOR option and from 2.75% to 3.00% under the ABR option.
F-21
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
On August 14, 2012, EVERTEC, LLC achieved a senior secured leverage ratio above 2.50 to 1.00 and as a result the applicable commitment fee for the revolving facility was increased from 0.375% to 0.75% as well as the applicable margins from 3.00% to 3.75% under the LIBOR option and from 2.00% to 2.75% under the ABR option.
As of December 31, 2012, the applicable interest rate for the senior secured term loan under the LIBOR option is 5.50%. This is composed of the applicable LIBOR margin of 4.00% plus the LIBOR floor of 1.50%.
The senior secured leverage ratio was 2.93 at December 31, 2012. As a result of this ratio being higher than 2.50, the Company is required to make a mandatory repayment within the next three months of approximately $6.1 million.
At December 31, 2012, the aggregate principal amount of the senior secured facility amounted to $495.0 million.
At December 31, 2012, the outstanding balance and weighted average interest rate of the revolving credit facility amounted to $14.0 million and 6%, respectively. This amount was recognized as short-term borrowing in the consolidated balance sheets.
Senior Notes:
In connection with the Merger, on September 30, 2010, EVERTEC, LLC issued $220.0 million in principal amount of the senior notes in a private placement, which are unsecured. Debt issuance costs to the senior notes are amortized to interest expense over the term of the notes using the effective interest method.
In connection with the initial issuance of senior notes (the old notes), EVERTEC, LLC entered into a registration rights agreement with the initial purchasers which provided that an exchange offer of the old notes for new registered notes be consummated no later than 366 calendar days after the original issue date of the old notes. The exchange offer registration statement was declared effective on August 2, 2011 and the exchange offer was consummated on September 14, 2011. The terms of the new registered notes (the Notes) are identical in all material respects to the terms of the old notes, except for the elimination of the transfer restrictions and related rights. All outstanding original senior notes were validly tendered and exchanged for substantially similar notes which have been registered under the Securities Act of 1933.
As part of the Company liquidity management plan, on November 18, 2011 EVERTEC, LLC purchased in the open market $9.5 million aggregate principal amount of its Notes. The premium paid of $0.2 million and the deferred financing costs of $0.3 million were accounted for as interest expense. On the settlement date, the Notes were cancelled. As a result of this purchase, the Notes outstanding balance as of December 31, 2011 amounted to $210.5 million.
On May 4, 2012, EVERTEC, LLC and EVERTEC Finance obtained the requisite consents from holders of at least a majority of the aggregate principal amount of all outstanding Notes as of the record date April 27, 2012, pursuant to their previously announced consent solicitation to provide for additional dividend capacity. As a result, on May 7, 2012, EVERTEC, LLC, EVERTEC Finance, certain subsidiaries of EVERTEC, LLC and the Trustee executed Supplemental Indenture No. 3 to the indenture to provide EVERTEC, LLC with additional dividend capacity of up to $270.0 million.
On May 7, 2012, EVERTEC, LLC and EVERTEC Finance, as co-issuers, issued $40.0 million aggregate principal amount of 11% senior notes due 2018 (the New Notes) under the indenture pursuant to which $220.0 million aggregate principal amount of 11% senior notes due 2018 were originally issued on September 30, 2010
F-22
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
and $210.5 million principal amount were outstanding as of December 31, 2011 (the Existing Notes). The New Notes were issued pursuant to Supplemental Indenture No. 2 to the indenture and were treated as a single class under the indenture with the Existing Notes.
On May 9, 2012, the Company used the net proceeds from the incremental term loan described above and the New Notes, together with cash on hand, to pay a cash distribution of $269.8 million to its stockholders.
The Company incurred $11.4 million in fees in connection with the issuance of the New Notes and the incremental term loan, of which $2.2 million was capitalized and will be amortized over the remaining term of the debt.
In connection with the issuance of the New Notes, the Company entered into a registration rights agreement with the initial purchasers which provided that an exchange offer of the New Notes for new registered notes be consummated no later than 366 calendar days after the original issue date of the New Notes. The exchange offer registration statement was declared effective on July 27, 2012 and the exchange offer was consummated on September 10, 2012.
EVERTEC, LLC may redeem some or all of the exchanged notes, in whole or in part, at any time on or after October 1, 2014 on the following redemption dates and at the following redemption prices: 2014 at 105.50%; 2015 at 102.75%; 2016 and thereafter at 100.00%. Also, EVERTEC, LLC may redeem some or all of the notes prior to October 1, 2014 at 100% of their principal amount, together with any accrued and unpaid interest, if any, to the redemption date, plus a make whole premium. EVERTEC, LLC may redeem up to 35% of the notes before October 1, 2013 with the net cash proceeds from certain equity offerings. In addition, EVERTEC, LLC may require to make an offer to purchase the exchanged notes upon the sale of certain assets and upon a change of control.
The senior notes are guaranteed by EVERTEC, LLCs 100% owned subsidiaries.
The senior secured credit facilities and the senior notes contain various restrictive covenants. The secured credit facilities require EVERTEC, LLC to maintain on a quarterly basis a specified maximum senior secured leverage ratio. The senior secured leverage ratio as defined in EVERTEC, LLCs credit facility (total first lien senior secured debt minus available cash, up to a maximum of $50.0 million, as defined, to adjusted EBITDA) must be less than 3.85 to 1.0 at December 31, 2012. The applicable ratio will be adjusted as required by the credit agreement in subsequent periods. In addition, EVERTEC, LLCs senior secured credit facility, among other things, restrict EVERTEC, LLC ability to incur indebtedness or liens, make investments, declare or pay any dividends to its parent and from prepaying indebtedness that is junior to such debt. The indenture governing the notes, among other things: (a) limit our ability and the ability of EVERTEC, LLCs subsidiaries to incur additional indebtedness, issue certain preferred shares, incur liens, pay dividends or make certain other restricted payments and enter into certain transactions with affiliates; (b) limits EVERTEC, LLC ability to enter into agreements that would restrict the ability of its subsidiaries to pay dividends or make certain payments to us; and (c) places restrictions on EVERTEC, LLCs ability and the ability of its subsidiaries to merge or consolidate with any other person or sell, assign, transfer, convey or otherwise dispose of all or substantially all of its assets. As of December 31, 2012, EVERTEC, LLC was in compliance with the applicable restrictive covenants under its debt agreements.
Other short-term borrowing:
In December 2012, EVERTEC, LLC entered into a financing agreement in the ordinary course of business, to purchase certain software and related services in the amount of $13.0 million to be repaid in three payments over a term of 10 months.
F-23
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
Note 12Financial Instruments and Fair Value Measurements
Recurring Fair Value Measurements
Fair value measurement provisions establish a fair value hierarchy which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. This guidance describes three levels of input that may be used to measure fair value:
Level 1 : Inputs are unadjusted, quoted prices for identical assets or liabilities in active markets at the measurement date.
Level 2 : Inputs, other than quoted prices included in Level 1, which are observable for the asset or liability through corroboration with market data at the measurement date.
Level 3 : Unobservable inputs that reflect managements best estimate of what market participants would use in pricing the asset or liability at the measurement date.
The Company uses observable inputs when available. Fair value is based upon quoted market prices when available. If market prices are not available, the Company may employ internally-developed models that primarily use market-based inputs including yield curves, interest rates, volatilities, and credit curves, among others. The Company limits valuation adjustments to those deemed necessary to ensure that the financial instruments fair value adequately represents the price that would be received or paid in the marketplace. Valuation adjustments may include consideration of counterparty credit quality and liquidity as well as other criteria. The estimated fair value amounts are subjective in nature and may involve uncertainties and matters of significant judgment for certain financial instruments. Changes in the underlying assumptions used in estimating fair value could affect the results. The fair value measurement levels are not indicative of risk of investment.
The following table summarizes fair value measurements by level at December 31, 2012 and 2011, for assets measured at fair value on a recurring basis:
December 31, 2012 | December 31, 2011 | |||||||||||||||||||||||||||||||
(Dollar amounts in thousands) | Level 1 | Level 2 | Level 3 | Total | Level 1 | Level 2 | Level 3 | Total | ||||||||||||||||||||||||
Financial assets: |
||||||||||||||||||||||||||||||||
Indemnification assets: |
||||||||||||||||||||||||||||||||
Software cost reimbursement |
$ | | $ | | $ | 6,099 | $ | 6,099 | $ | | $ | | $ | 7,113 | $ | 7,113 | ||||||||||||||||
Expected reimbursement |
| | | | | | 351 | 351 |
The fair value of financial instruments is the amount at which an asset or obligation could be exchanged in a current transaction between willing parties, other than in a forced liquidation sale. Fair value estimates are made at a specific point in time based on the type of financial instrument and relevant market information. Many of these estimates involve various assumptions and may vary significantly from amounts that could be realized in actual transactions.
For those financial instruments with no quoted market prices available, fair values have been estimated using present value calculations or other valuation techniques, as well as managements best judgment with respect to current economic conditions, including discount rates and estimates of future cash flows.
Indemnification assets include the present value of the expected future cash flows of certain expense reimbursement agreements with Popular. These contracts have termination dates up to September 2015 and were entered into in connection with the Merger. Management prepared estimates of the expected reimbursements to be received from Popular until the termination of the contracts, discounted the estimated future cash flows and recorded the indemnification assets as of the Merger closing date. Payments received during the quarters reduced
F-24
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
the indemnification asset balance. The remaining balance was adjusted to reflect its fair value as of December 31, 2012, therefore resulting in a net unrealized gain of approximately $1.0 million and an unrealized loss of $0.3 million for the years ended December 31, 2012 and 2011, respectively, which are reflected within the other expenses caption in the consolidated statements of income and comprehensive income. The current portion of the indemnification assets is included within accounts receivable, net and the other long-term portion is included within other long-term assets in the accompanying consolidated balance sheets. See Note 19 for additional information regarding the expense reimbursement agreements.
The unobservable inputs related to the Companys indemnification assets as of December 31, 2012 using the discounted cash flow model include the discount rate of 7.86% and the projected cash flows of $6.1 million.
For indemnification assets a significant increase or decrease in market rates and cash flows could result in a significant impact to the fair value. Also, the credit rating and/or the non-performance credit risk of Popular, which is subjective in nature, also could increase or decrease the sensitivity of the fair value of these assets.
The following table presents the carrying value, as applicable, and estimated fair values for financial instruments at December 31, 2012 and 2011:
December 31, 2012 | December 31, 2011 | |||||||||||||||
(Dollar amounts in thousands) |
Carrying
Amount |
Fair
Value |
Carrying
Amount |
Fair
Value |
||||||||||||
Financial assets: |
||||||||||||||||
Indemnification assets |
||||||||||||||||
Software cost reimbursement |
$ | 6,099 | $ | 6,099 | $ | 7,113 | $ | 7,113 | ||||||||
Expected reimbursements |
| | 351 | 351 | ||||||||||||
Financial liabilities: |
||||||||||||||||
Senior secured term loan |
$ | 484,414 | $ | 497,498 | $ | 313,333 | $ | 317,979 | ||||||||
Senior notes |
252,347 | 275,550 | 210,500 | 213,921 |
The fair value of senior secured term loan and the senior notes at December 31, 2012 and 2011 were obtained using the prices provided by third party service providers. Their pricing is based on various inputs such as: market quotes, recent trading activity in a non-active market or imputed prices. Also, the pricing may include the use of an algorithm that could take into account movement in the general high yield market, among other variants.
The senior secured term loan and senior notes, which are not measured at fair value in the balance sheet, could be categorized as Level 3 in the fair value hierarchy.
F-25
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
The following table provides a summary of the change in fair value of the Companys Level 3 assets:
(Dollar amounts in thousands) |
Indemnification
Assets |
Derivative
Assets |
||||||
BalanceDecember 31, 2010 |
$ | 14,836 | $ | 4,960 | ||||
Payments received |
(7,080 | ) | | |||||
Unrealized loss recognized in other expenses |
(292 | ) | | |||||
Net settlement of derivative |
| (3,561 | ) | |||||
Realized loss on derivative |
| (1,399 | ) | |||||
|
|
|
|
|||||
BalanceDecember 31, 2011 |
$ | 7,464 | $ | | ||||
|
|
|
|
|||||
Payments received |
(2,331 | ) | | |||||
Unrealized gain recognized in other expenses |
966 | | ||||||
|
|
|
|
|||||
BalanceDecember 31, 2012 |
$ | 6,099 | $ | | ||||
|
|
|
|
There were no transfers in or out of Level 3 during the years ended December 31, 2012 and 2011.
The Company is authorized to issue up to 103,000,000 shares of common stock $0.01 par value per share, including 99,000,000 shares of Class A common stock and 4,000,000 shares of Class B non-voting common stock. At December 31, 2012 and 2011, the Company had 72,776,864 and 72,628,332 shares outstanding of Class A common stock and Class B non-voting common stock, respectively. The Company is also authorized to issue 1,000,000 shares of preferred stock, $0.01 par value per share. As of December 31, 2012, no shares of preferred stock have been issued.
On December 18, 2012, the Companys board of directors declared a special dividend of approximately $53.4 million to its stockholders. The Company recorded excess over accumulated earnings of the cash distribution amounting to $52.4 million as a return of capital reducing additional paid in capital caption in the consolidated balance sheets.
On May 9, 2012, the Company used the net proceeds from the incremental term loan and the New Notes (as described Note 11), together with cash on hand, to pay a special cash dividend of $269.8 to its stockholders. The Company recorded the excess over accumulated earnings of the cash distribution amounting to $260.2 million as a return of capital reducing additional paid in capital caption in the consolidated balance sheets.
Note 14Share-based Compensation
Equity Incentive Plan
The Equity Incentive Plan was established to grant stock options, rights to purchase shares, restricted stock, restricted stock units and other stock-based rights to employees, directors, consultants and advisors of EVERTEC, LLC. EVERTEC, Inc. reserved 5,843,208 shares of its Class B non-voting common stock for issuance upon exercise and grants of stock options, restricted stock and other equity awards under the Stock Incentive Plan. The maximum option term is ten years from the date of grant. The initial grant of 5,249,140 options was made on February 11, 2011 to certain employees of EVERTEC, LLC. Plan participants have the right to purchase shares of EVERTEC, Inc. Class B non-voting common stock in three tranches: Tranche A options vest in equal installments, Tranche B options vest at such time as the Investor Internal Rate of Return (Investor IRR) equals or exceeds 25% based on cash proceeds received by the Investor, and Tranche C options
F-26
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
vest at such time as the investor rate of return equals or exceeds 30%. For purposes of these vesting provisions, the Investors IRR is the rate of return measured in cash and any securities received by the Investor as a return on its investment in our common stock.
The following table summarizes the nonvested stock options activity for the years ended December 31, 2012 and 2011:
Nonvested stock options |
Shares |
Weighted-average
exercise prices (2) |
||||||
Nonvested at December 31, 2010 |
| $ | | |||||
Granted (1) |
5,739,140 | 1.30 | ||||||
Vested (3)(4) |
(326,574 | ) | 1.30 | |||||
Forfeitures |
(350,592 | ) | 1.30 | |||||
|
|
|
|
|||||
Nonvested at December 31, 2011 |
5,061,974 | $ | 1.30 | |||||
Granted |
1,020,000 | 4.95 | ||||||
Vested (3)(4) |
(279,750 | ) | 1.30 | |||||
Forfeitures |
(1,230,966 | ) | 1.30 | |||||
|
|
|
|
|||||
Nonvested at December 31, 2012 |
4,571,258 | $ | 2.16 | |||||
|
|
|
|
(1) | Includes 100,000 of stock options that were not granted under the Equity Incentive Plan, but are subject to certain terms of the Equity Incentive Plan. |
(2) | Exercise price was retroactively adjusted to reflect the equitable adjustment of $3.71 per share as discussed below. |
(3) | Amount of options exercisable as of December 31, 2012 and 2011, respectively. The weighted average remaining contractual term of these options is 7.85 years and 8.75 years as of December 31, 2012 and 2011, respectively. |
(4) | At December 31, 2012 and 2011, the aggregate intrinsic value amounted to $1.6 million and $1.2 million, respectively. |
In connection with the cash dividend declared on December 18, 2012, the board of directors of EVERTEC, Inc. approved an equitable adjustment to stock options previously granted as required by the Plan payable in form of a one-time cash bonus to holders of vested options for shares of common stock in the amount of $0.69 per share, which in the case of vested options was on December 21, 2012 and in the case of unvested options will be paid in the future as the options vest, subject to certain conditions. Accordingly, $2.8 million was recognized as other long-term liabilities related the accrual of the unvested portion of the stock options.
As a result of the cash dividend, on May 9, 2012, the board of directors of EVERTEC, Inc. approved an equitable adjustment to stock options previously granted as required by its Equity Incentive Plan in order to reduce the exercise price of the outstanding options granted under or subject to the terms of the Plan by $3.71 per share. This adjustment to the exercise price did not impact the compensation expense recognized by the Company for the year ended December 31, 2012 or the maximum unrecognized cost.
F-27
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
Management uses the fair value method of recording stock-based compensation as described in the guidance for stock compensation in ASC topic 718. The fair value of the stock options granted during 2011 and 2012 was estimated using the Black-Scholes-Merton (BSM) option pricing model for Tranche A options granted under the Equity Incentive Plan and the Monte Carlo simulation analysis for Tranche B and Tranche C options, with the following assumptions:
Years ended December 31, | ||||||||||||
2012 | 2011 | |||||||||||
Stock options granted
under the Stock Incentive Plan |
Stock options granted
under the Stock Incentive Plan |
Stock options not
granted under the Stock Incentive Plan |
||||||||||
Stock Price (1) |
$ | 5.19 per share | $ | 1.30 per share | $ | 1.30 per share | ||||||
Risk-free rate |
0.59 | % | 2.14 | % | 2.06 | % | ||||||
Expected volatility |
31.12 | % | 35.00 | % | 35.00 | % | ||||||
Expected annual dividend yield |
0.00 | % | 0.00 | % | 0.00 | % | ||||||
Expected term |
3.87 years | 4.60 years | 4.49 years |
(1) | As discussed above, on May 9, 2012 an equitable adjustment to stock options was approved with caused a reduction of $3.71 per share of the exercise price of the outstanding options. Accordingly, the stock price presented above reflects this equitable adjustment for both periods as applicable. |
The risk-free rate is based on the U.S. Constant Maturities Treasury Interest Rate as of the grant date. The expected volatility is based on a combination of historical volatility and implied volatility from public trade companies in our industry. The expected annual dividend yield is based on managements expectations of future dividends as of the grant date. The expected term is based on the vesting time of the options.
The following table summarizes the nonvested restricted shares activity for the years ended December 31, 2012 and 2011:
Nonvested restricted shares |
Shares |
Weighted-average
grant date fair value |
||||||
Nonvested at December 31, 2010 |
| $ | | |||||
Granted |
160,000 | 5.00 | ||||||
Vested (1) |
(33,884 | ) | 5.00 | |||||
|
|
|
|
|||||
Nonvested at December 31, 2011 |
126,116 | 5.00 | ||||||
Granted |
29,292 | 8.54 | ||||||
Vested (1) |
(86,128 | ) | 5.00 | |||||
|
|
|
|
|||||
Nonvested at December 31, 2012 |
69,280 | $ | 6.50 | |||||
|
|
|
|
(1) | At December 31, 2012 and 2011, the aggregate intrinsic value amounted to $0.2 million and $0.1 million, respectively. |
Share-based compensation recognized was as follows:
Year ended December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Share-based compensation recognized, net |
||||||||
Stock options, net of income tax expense of $62 and $214 |
$ | 595 | $ | 714 | ||||
Restricted shares, net of income tax expense of $47 and $51 |
609 | 170 |
F-28
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
The maximum unrecognized cost for stock options was $6.7 million as of December 31, 2012, which includes $1.8 million, $2.5 million and $2.4 million related to Tranche A, Tranche B and C options, respectively. The Company did not recognize share-based compensation expense related to Tranche B and C options as vesting was not considered probable. The cost is expected to be recognized over a weighted average period of 3.11 years.
The maximum unrecognized compensation cost for restricted stock was $0.3 million as of December 31, 2012. The cost is expected to be recognized over a weighted average period of 0.38 years.
Employee savings and investment plan
EVERTEC, Inc. Puerto Rico Savings and Investment plan was established (the EVERTEC Savings Plan), a defined contribution savings plan qualified under section 1165(e) of the Puerto Rico Internal Revenue Code. Investments in the plan are participant directed, and employer matching contributions are determined based on specific provisions of the EVERTEC Savings Plan. Employees are fully vested in the employers contributions after five years of service. For the year ended December 31, 2012 and 2011, the costs incurred under the plan amounted to approximately $0.6 million for both periods.
For the year ended December 31, 2012, other expenses primarily comprised of $8.8 million associated with the issuance of additional debt and $2.2 million of personnel separation charges, partially offset by $1.3 related to a gain in foreign exchange transactions of Latin America operations.
For the year ended December 31, 2011, other expenses includes $14.5 million related to a one-time separation charge of the Voluntary Retirement Program (VRP) offered by the Company to all employees who were at least 50 years of age and with a minimum of 15 years of service by December 31, 2011, $2.2 million relating to the refinancing of our senior secured credit facilities, $1.2 million related to a gain in foreign exchange transactions of Latin America operations and a non-recurring and non-cash loss of $1.2 million from the settlement of the derivatives related to our acquisition of a 19.99% equity interest in CONTADO from Popular.
For the years ended December 31, 2012 and 2011, other expenses also includes a gain of $1.0 million and a loss of $0.3 million, respectively, related to the fair value adjustment of certain indemnification assets, software reimbursements and derivative assets only in 2011 (see Note 12).
On April 17, 2012, as explained in Note 1, EVERTEC, LLC was converted from a Puerto Rico corporation into a Puerto Rico limited liability company in order to take advantage of recent changes to the PR Code that allow limited liability companies to be treated as partnerships that are pass-through entities for Puerto Rico tax purposes. As a result of the Conversion, EVERTEC, LLCs taxable income from its Puerto Rico operations flows through to its direct parent company and therefore to EVERTEC, Inc.
EVERTEC, LLC, Holdings and EVERTEC, Inc. entered into a Tax Payment Agreement pursuant to which the EVERTEC, LLC is obligated to make certain payments to Holdings or EVERTEC, Inc. for taxable periods or portions thereof occurring on or after April 17, 2012 (the Effective Date). Under the Tax Payment Agreement, EVERTEC, LLC will make payments with respect to any and all taxes (including estimated taxes) imposed under
F-29
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
the laws of Puerto Rico, the United States of America and any other jurisdiction or any political (including municipal) subdivision or authority or agency in Puerto Rico, the United States of America or such other jurisdiction, that would have been imposed on EVERTEC, LLC if EVERTEC, LLC had been a corporation for tax purposes of that jurisdiction, together with all interest and penalties with respect thereto (Taxes), reduced by taking into account any applicable net operating losses or other tax attributes of Holdings or EVERTEC, Inc. that reduce Holdings or EVERTEC, Inc.s taxes in such period. The Tax Payment Agreement provides that the payments thereunder shall not exceed the net amount of Taxes that Holdings and EVERTEC, Inc. actually owe to the appropriate taxing authority for a taxable period. Further, the Tax Payment Agreement provides that if Holdings or EVERTEC, Inc. receives a tax refund attributable to any taxable period or portion thereof occurring on or after the Effective Date, EVERTEC, Inc. shall be required to recalculate the payment for such period required to be made by EVERTEC, LLC to Holdings or EVERTEC, Inc. If the payment, as recalculated, is less than the amount of the payment EVERTEC, LLC already made to Holdings or EVERTEC, Inc. in respect of such period, Holdings or EVERTEC, Inc. shall promptly make a payment to EVERTEC, LLC in the amount of such difference.
The components of income tax benefit consisted of the following:
Years ended December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Current tax provision (benefit) |
$ | 6,910 | $ | (7,144 | ) | |||
Deferred tax benefit |
(66,568 | ) | (22,083 | ) | ||||
|
|
|
|
|||||
Income tax benefit |
$ | (59,658 | ) | $ | (29,227 | ) | ||
|
|
|
|
For the year ended December 31, 2011, the Company recognized a reduction in its deferred tax liability of $27.6 million as a result of the approval in January 2011 of the new Puerto Rico Internal Revenue Code, which provides for a reduction in the statutory tax rates from 39% to 30%.
The Company conducts operations in Puerto Rico and certain countries throughout the Caribbean and Latin America. As a result, the income tax benefit includes the effect of taxes paid to the Puerto Rico government as well as foreign jurisdictions. The following table presents the segregation of income tax benefit based on location of operations:
Years ended December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Current tax provision (benefit) |
||||||||
Puerto Rico |
$ | 4,661 | $ | (9,521 | ) | |||
United States |
622 | 385 | ||||||
Foreign countries |
1,627 | 1,992 | ||||||
|
|
|
|
|||||
Total current tax provision (benefit) |
$ | 6,910 | $ | (7,144 | ) | |||
|
|
|
|
|||||
Deferred tax benefit |
||||||||
Puerto Rico |
$ | (65,822 | ) | $ | (21,479 | ) | ||
United States |
(38 | ) | | |||||
Foreign countries |
(708 | ) | (604 | ) | ||||
|
|
|
|
|||||
Total deferred tax benefit |
$ | (66,568 | ) | $ | (22,083 | ) | ||
|
|
|
|
Taxes payable to foreign countries by EVERTECs subsidiaries will be paid by such subsidiary and the corresponding liability and expense will be presented in EVERTECs consolidated financial statements.
F-30
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
As of December 31, 2012, the Company has reported $8.3 million of unremitted earnings for foreign subsidiaries in the consolidated statement of income and comprehensive income. The Company had not recognized a deferred tax liability on undistributed earnings for our foreign subsidiaries, because these earnings are intended to be permanently reinvested. The amount of the unrecognized deferred tax liability depends on judgment required to analyze the withholding tax due, the applicable tax law and factual circumstances in effect at the time of any such distributions, therefore, we believe it is not practicable at this time to reliably determine the amount of unrecognized deferred tax liability related to the Companys undistributed earnings. If circumstances change and it becomes apparent that some or all of the undistributed earnings of a subsidiary will be remitted in the next twelve months and income taxes have not been recognized by the parent entity, the parent entity shall accrue as an expense of the current period income taxes attributable to that remittance.
On October 19, 2012, EVERTEC, LLC was granted with an additional tax exemption under the Tax Incentive Act No. 73 of 2008. Under this grant, EVERTEC, LLC will benefit from a preferential income tax rate on industrial development income, as well as from tax exemptions with respect to its municipal and property tax obligations for certain activities derived from its data processing operations in Puerto Rico. The grant has a term of 15 years effective as of January 1, 2012 with respect to income tax obligations and January 1, 2013 with respect to municipal and property tax obligations.
The grant establishes a base taxable income amount with respect to EVERTEC, LLCs industrial development income, which amount will continue to be subject to the ordinary income tax rate under existing law. Applicable taxable income in excess of the established base taxable income amount will be subject to a preferential rate of 4%. The base taxable income amount will be ratably reduced to zero by the fourth taxable year at which point all of EVERTEC, LLCs applicable industrial development income will be taxed at the preferential rate of 4% for the remaining period of the grant. The grant also establishes a 90% exemption on certain real and property taxes and a 60% exemption on municipal taxes, in each case imposed on EVERTEC, LLC. In addition, distributions to stockholders by EVERTEC, Inc. of the industrial development income will not be subject to Puerto Rico tollgate taxes.
The grant contains customary commitments, conditions and representations that EVERTEC, LLC will be required to comply with in order to maintain the grant. The more significant commitments include: (i) maintaining at least 750 employees in EVERTEC, LLCs Puerto Rico data processing operations during 2012 and at least 700 employees for the remaining years of the grant; and (ii) investing at least $200.0 million in building, machinery, equipment or computer programs to be used in Puerto Rico during the effective term of the grant (to be made in $50.0 million increments over four year capital investment cycles). Failure to meet the requirements could result, among other things, in reductions in the benefits of the grant or revocation of the grant in its entirety, which could result in EVERTEC, Inc. paying additional taxes or other payments relative to what such parties would be required to pay if the full benefits of the grant are available. In addition, the protection from Puerto Rican tollgate taxes on distributions to stockholders may be lost.
On October 11, 2011, the Puerto Rico Government approved a grant under Tax Incentive Law No. 73 of 2008, retroactively to December 1, 2009. Under this grant, activities derived from consulting and data processing services provided outside Puerto Rico are subject to a preferred rate that declines gradually from 7% to 4% by December 1, 2013. After this date, the rate remains at 4% until its expiration in November 1, 2024. For the years ended December 31, 2012 and 2011, income subject to the exemption amounted to $1.5 million and $4.9 million, respectively.
In addition, EVERTEC, LLC has a base tax rate of 7% on income derived from certain development and installation service in excess of a determined income for a 10-year period from January 1, 2008. For the year
F-31
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
ended December 31, 2012, the income subject to this exemption amounted to $0.2 million. No income was subject to the exemption for years prior to 2012 since the income covered by the decree did not exceed the determined base income amount.
The following table presents the components of the Companys deferred tax assets and liabilities:
December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Deferred tax assets |
||||||||
Allowance for doubtful accounts |
$ | 307 | $ | 540 | ||||
Net operating loss |
7,141 | 10,444 | ||||||
Unfavorable contract liability |
| 211 | ||||||
Other temporary assets |
399 | 909 | ||||||
|
|
|
|
|||||
Total gross deferred tax assets |
7,847 | 12,104 | ||||||
|
|
|
|
|||||
Deferred tax liabilities (DTL) |
||||||||
Deferred compensation |
$ | 768 | $ | 2,915 | ||||
Difference between the assigned values and the tax basis of assets and liabilities recognized in purchase |
28,871 | 90,766 | ||||||
Debt issue cost |
2,353 | 8,513 | ||||||
Other temporary liabilities |
(333 | ) | 218 | |||||
|
|
|
|
|||||
Total gross deferred tax liabilities |
31,659 | 102,412 | ||||||
|
|
|
|
|||||
Deferred tax liability, net |
$ | (23,812 | ) | $ | (90,308 | ) | ||
|
|
|
|
Pursuant to the provision of the PR Code, net operating losses can be carried forward for a period of ten taxable years. The net operating loss carried forward outstanding at December 31, 2012 expires in 2020.
Specific tax indemnification obligations were agreed under the Merger Agreement: (i) to the extent EVERTEC has incurred taxes already paid by Popular at or prior to the closing related to the post-closing period, EVERTEC is required to reimburse Popular for these prepaid taxes; and (ii) to the extent EVERTEC has incurred taxes payable after closing related to the pre-closing period, Popular is required to reimburse EVERTEC for such taxes.
The Company recognizes in its financial statements the benefits of tax return positions if it is more likely than not to be sustained on audit based on its technical merits. On a quarterly basis, EVERTEC evaluates its tax positions and revises its estimates accordingly. The Company records accrued interest, if any, to unrecognized tax benefits in income tax expense, while the penalties, if any reported in operating costs and expenses. For the years ended December 31, 2012 and 2011, the Company accrued $0.2 million and $0.3 million for potential payment of interest based on an average 10% interest rate, respectively. As of December 31, 2010, the Company had not accrued any amount for potential payment of penalties and interest. At December 31, 2012 and 2011, EVERTEC had a liability for unrecognized tax benefits of $0.8 million and $1.5 million, respectively, which, if recognized in the future, would impact EVERTECs effective tax rate.
F-32
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
The reconciliation of unrecognized tax benefits, including accrued interest, was as follows:
(Dollar amounts in thousands) | ||||
Balance as of December 31, 2010 |
$ | 1,222 | ||
Accrued estimated interest |
281 | |||
|
|
|||
Balance as of December 31, 2011 |
1,503 | |||
Foreign currency translation adjustment |
7 | |||
Reversal of tax uncertainties reserve |
(707 | ) | ||
Accrued estimated interest |
25 | |||
|
|
|||
Balance as of December 31, 2012 |
$ | 828 | ||
|
|
The income tax benefit differs from the amount computed by applying the Puerto Rico statutory income tax rate to the income before income taxes as a result of the following:
Years ended December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Computed income tax at statutory rates |
$ | 5,313 | $ | (1,504 | ) | |||
Benefit of net tax-exempt interest income |
(13 | ) | (23 | ) | ||||
Benefit of net tax-exempt dividend income |
| (620 | ) | |||||
Non taxable loss on settlement of derivative asset |
| 420 | ||||||
Tax expense (benefit) due to a change in estimate |
320 | (2,416 | ) | |||||
Adjustment to DTL due to changes in enacted tax rate and tax grant |
(66,423 | ) | (23,813 | ) | ||||
Effect of net operating losses in effective tax rate |
1,012 | | ||||||
Differences in tax rates due to multiple jurisdictions |
720 | 285 | ||||||
Effect of income subject to tax-exemption grant |
(58 | ) | (1,737 | ) | ||||
Reversal of tax uncertainties reserve |
(707 | ) | | |||||
Fair value adjustment of indemnification assets |
340 | (288 | ) | |||||
Tax expense of CONTADO dividend |
| 81 | ||||||
Tax uncertainties reserve |
| 250 | ||||||
Other |
(162 | ) | 138 | |||||
|
|
|
|
|||||
Income tax benefit |
$ | (59,658 | ) | $ | (29,227 | ) | ||
|
|
|
|
As of December 31, 2012, the statute of limitations for all tax years prior to 2007 expired for the Company in Puerto Rico, subsequent years are subject to review by the Puerto Rico Treasury Department. For the subsidiaries in Costa Rica the statute of limitations for all tax years prior to 2009 expired and subsequent years are subject to review by their government authorities.
F-33
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
Note 18Net Income Per Common Share
The reconciliation of the numerator and the denominator of the earnings per common share is as follows:
Years ended December 31, | ||||||||
(Dollar amounts in thousands, except per share data) | 2012 | 2011 | ||||||
Net income |
$ | 77,366 | $ | 24,214 | ||||
|
|
|
|
|||||
Weighted average common shares outstanding |
72,707,542 | 72,543,500 | ||||||
Weighted average potential dilutive common shares (1) |
3,649,966 | 710,298 | ||||||
|
|
|
|
|||||
Weighted average common shares outstandingassuming dilution |
76,367,508 | 73,253,798 | ||||||
|
|
|
|
|||||
Net income per common sharebasic |
$ | 1.06 | $ | 0.33 | ||||
|
|
|
|
|||||
Net income per common sharediluted |
$ | 1.01 | $ | 0.33 | ||||
|
|
|
|
|||||
Pro forma net income per common sharebasic (2) |
$ | 0.98 | ||||||
|
|
|||||||
Pro forma net income per common sharediluted (2) |
$ | 0.93 | ||||||
|
|
(1) | Potential common shares consist of common stock issuable under the assumed exercise of stock options and restricted stock awards using the treasury stock method. |
(2) | Pro forma net income per common share basic and diluted includes 6,578,948 as incremental shares being offered in the initial public offering. These amounts are unaudited. |
Note 19Related Party Transactions
The following table presents the Companys transactions with related parties for each of the period presented below:
Years ended December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Total revenues (1)(2) |
$ | 155,112 | $ | 149,670 | ||||
|
|
|
|
|||||
Selling, general and administrative expenses |
||||||||
Rent and other fees (3) |
$ | 11,319 | $ | 11,841 | ||||
|
|
|
|
|||||
Interest earned from and charged by affiliate |
||||||||
Interest income |
$ | 222 | $ | 627 | ||||
|
|
|
|
|||||
Interest expense (4) |
$ | 7,476 | $ | 8,440 | ||||
|
|
|
|
|||||
Other expenses (5) |
$ | | $ | 1,700 | ||||
|
|
|
|
(1) | As discussed below, all services to Popular, its subsidiaries and affiliates are governed by the Master Services Agreement (MSA) under which EVERTEC, LLC has a contract to provide such services for at least 15 years on an exclusive basis for the duration of the agreement on commercial terms consistent with historical pricing practices among the parties. Total revenues from Popular represent 44% and 46% of total revenues for each of the periods presented above. |
(2) | Includes revenues generated from investee accounted for under the equity method (CONTADO) of $3.7 million and $2.5 million for the years ended December 31, 2012 and 2011, respectively. |
(3) | Includes management fees paid to stockholders amounting to $3.7 million and $3.2 million for the years ended December 31, 2012 and 2011, respectively. |
(4) | Interest expense for the years ended December 31, 2012 and 2011 is related to interest accrued related to our senior secured term loan and senior notes held by Popular. |
(5) | On December 31, 2011, EVERTEC, LLC entered into a (Settlement Agreement) with Popular in order to settle any claims among the parties related to the Closing Statement or the Working Capital True-Up Amount. In accordance with the Settlement Agreement, we made a payment of $1.7 million to Popular. |
F-34
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
At December 31, 2012 and 2011, the Company had the following balances arising from transactions with related parties:
December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Cash and restricted cash deposits in affiliated bank |
$ | 16,924 | $ | 52,613 | ||||
|
|
|
|
|||||
Indemnification assets from Popular reimbursement (1) |
||||||||
Accounts receivable |
$ | 2,157 | $ | 2,553 | ||||
|
|
|
|
|||||
Other long-term assets |
$ | 3,942 | $ | 5,212 | ||||
|
|
|
|
|||||
Liability related to contract with Popular (2) |
||||||||
Accounts payable |
$ | | $ | 703 | ||||
|
|
|
|
|||||
Other due to/from affiliates |
||||||||
Accounts receivable |
$ | 19,587 | $ | 16,375 | ||||
|
|
|
|
|||||
Accounts payable |
$ | 6,564 | $ | 3,036 | ||||
|
|
|
|
|||||
Long-term debt |
$ | 90,186 | $ | 90,186 | ||||
|
|
|
|
(1) | Recorded in connection with (a) reimbursement from Popular regarding services the Company provides to certain customers of Popular at preferential prices and (b) reimbursement from Popular regarding certain software license fees. For the years ended December 31, 2012 and 2011, the Company received $6.1 million and $7.1 million, respectively, related to these reimbursements. |
(2) | Represents contract liability to provide certain services to a customer of Popular that expired on February 2012. |
The balance of cash and restricted cash deposits in an affiliated bank was included within the cash and restricted cash line items in the accompanying consolidated balance sheets. Due from affiliates mainly included the amounts outstanding related to processing and information technology services billed to Popular subsidiaries according to the terms of the MSA. This amount was included in the accounts receivable, net in the consolidated balance sheets.
Upon the Merger, Holdings and the Company entered into a consulting agreement whereby the Company agreed to reimburse Apollo and Popular for certain expenses and an annual management fee of the greater of (i) $2.0 million and (ii) 2% of EVERTEC, LLC EBITDA, in total in exchange for which Holdings and EVERTEC, LLC will receive certain advisory services from Apollo and Popular.
The Company was entitled to receive reimbursements from Popular regarding services the Company provides to certain customers of Popular at a preferential price for a period of approximately 17 months from the closing date of the Merger. As of the Merger date, the Company recorded $5.6 million as an expected reimbursement asset from Popular at fair value related to this subsidy. The Company also recorded an unfavorable contract liability at fair value of $10.1 million related to the contract with one of Populars client. During 2012, the service terms related to those clients expired which caused the elimination of related asset and liability from the consolidated balance sheets. Gains and losses related to the reimbursement asset are included within the other expenses caption in the accompanying consolidated statements of income and comprehensive income. See Note 12.
In addition, the Company is entitled to receive reimbursements from Popular regarding certain software license fees if such amounts exceed certain amounts for a period of five years from the closing date of the Merger. As a result of this agreement, the Company recorded approximately $11.2 million as a software reimbursement asset at fair value as of the Merger date. At December 31, 2012 and 2011, the current portion of said asset of $2.2 million for both periods is included within the accounts receivable, net caption and the long-
F-35
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
term portion of $3.9 million and $5.2 million, respectively, is included in the other long-term assets caption in the accompanying consolidated balance sheets. Gains and losses related to the asset are included within the other expenses caption in the accompanying consolidated statements of income and comprehensive income. See Note 12.
From time to time, EVERTEC, LLC obtains performance bonds from insurance companies covering the obligations of EVERTEC, LLC under certain contracts. Under the Merger Agreement, Popular is required to, subject to certain exceptions, cause the then outstanding performance bonds to remain outstanding or replace such bonds as needed for five years from the closing date of the Merger. EVERTEC, LLC entered into a reimbursement agreement with Popular to mirror Populars obligations. As a result, EVERTEC, LLC is required to reimburse Popular for payment of premiums and related charges and indemnification of Popular for certain losses, in case EVERTEC, LLC fails to perform or otherwise satisfy its obligations covered by such performance bonds.
As of December 31, 2012, EVERTEC CR has a credit facility with Popular for $2.9 million, under which a letter of credit of a similar amount was issued. EVERTEC, LLC entered into a reimbursement agreement with Popular to mirror Populars obligations. As a result, EVERTEC, LLC is required to indemnify Popular for losses, in case EVERTEC, LLC fails to honor these letters of credit.
Note 20Commitments and Contingencies
The Company leases certain facilities and equipment under operating leases. Most leases contain renewal options for varying periods. Future minimum rental payments on such operating leases at December 31, 2012 are as follows:
(Dollar amounts in thousands) |
Unrelated
parties |
Related party |
Minimum
future rentals |
|||||||||
2013 |
$ | 806 | $ | 3,858 | $ | 4,664 | ||||||
2014 |
636 | 3,973 | 4,609 | |||||||||
2015 |
484 | 1,001 | 1,485 | |||||||||
2016 |
314 | | 314 | |||||||||
2017 and thereafter |
118 | | 118 | |||||||||
|
|
|
|
|
|
|||||||
$ | 2,358 | $ | 8,832 | $ | 11,190 | |||||||
|
|
|
|
|
|
Certain lease agreements contain provisions for future rent increases. The total amount of rental payments due over the lease term is being charged to rent expense on the straight-line method over the term of the lease. The difference between rent expense recorded and the amount paid is recorded as a deferred rent obligation. Total deferred rent obligation as of December 31, 2012 and 2011 amounted to $0.3 million and $0.5 million, respectively, and is included within the accounts receivable, net caption in the accompanying consolidated balance sheets.
Rent expense of office facilities and real estate for the years ended December 31, 2012 and 2011 amounted to $7.8 million and $7.9 million, respectively. Also, rent expense for telecommunications and other equipment for the years ended December 31, 2012 and 2011 amounted to $7.1 million and $7.7 million, respectively.
In the ordinary course of business, the Company may enter in commercial commitments. As of December 31, 2012, we have an outstanding a letter of credit of $0.7 million with a maturity of less than three months.
F-36
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
EVERTEC is a defendant in a number of legal proceedings arising in the ordinary course of business. Based on the opinion of legal counsel, management believes that the final disposition of these matters will not have a material adverse effect on the business, results of operations or financial condition of the Company. The Company has identified certain claims in which a loss may be incurred, but in the aggregate the loss would be minimal. For other claims, where the proceedings are in an initial phase, the Company is unable to estimate the range of possible loss for such legal proceedings. However, the Company at this time believes that any loss related to these latter claims will not be material.
The Company operates in three business segments: merchant acquiring, payment processing and business solutions.
The merchant acquiring segment consists of revenues from services that allow merchants to accept electronic methods of payment. In the merchant acquiring segment, revenues include a discount fee and membership fees charged to merchants, debit network fees and rental income from point-of-sale (POS) devices and other equipment, net of credit card interchange and assessment fees charged by credit cards associations (such as VISA or MasterCard) or payment networks. The discount fee is generally a percentage of the transaction value. We also charge merchants for other services that are unrelated to the number of transactions or the transaction value.
The payment processing segment revenues are comprised of revenues related to providing access to the ATH network and other card networks to financial institutions, including related services such as authorization, processing, management and recording of ATM and POS transactions, and ATM management and monitoring. Payment processing revenues also include revenues from card processing services (such as credit and debit card processing, authorization and settlement and fraud monitoring and control to debit or credit issuers), payment processing services (such as payment and billing products for merchants, businesses and financial institutions) and electronic benefit transfer (EBT) (which principally consist of services to the Puerto Rico government for the delivery of government benefits to participants).
For ATH network and processing services, revenues are primarily driven by the number of transactions processed. Revenues are derived primarily from network fees, transaction switching and processing fees, and the selling and leasing POS devices. For card issuer processing, revenues are primarily dependent upon the number of cardholder accounts on file, transactions and authorizations processed, the number of cards embossed and other processing services. For EBT services, revenues are primarily derived from the number of beneficiaries on file.
In September 2012, the Company renamed the transaction processing segment to payment processing segment. The change of name does not constitute a change in the segment composition.
The business solutions segment consist of revenues from a full suite of business process management solutions in various product areas such as core bank processing, network hosting and management, IT professional services, business process outsourcing, item processing, cash processing, and fulfillment. Core bank processing and network services revenues are derived in part from a recurrent fee and from fees based on the number of accounts on file (i.e. savings or checking accounts, loans, etc) or computer resources utilized. Revenues from other processing services within the business solutions segment are generally volume-based and depend on factors such as the number of accounts processed.
F-37
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
The Companys business segments are organized based on the nature of products and services. The Chief Operating Decision Maker (CODM) reviews their separate financial information to assess performance and to allocate resources.
Management evaluates the operating results of each of its reportable segments based upon revenues and operating income. Segment asset disclosure is not used by the CODM as a measure of segment performance since the segment evaluation is driven by earnings. As such, segment assets are not disclosed in the notes to the accompanying consolidated and combined financial statements.
The following tables set forth information about the Companys operations by its three business segments for the periods indicated:
(Dollar amounts in thousands) |
Merchant
acquiring, net |
Payment
processing |
Business
solutions |
Other | Total | |||||||||||||||
Year ended December 31, 2012 |
||||||||||||||||||||
Revenues |
$ | 69,591 | $ | 116,019 | $ | 177,292 | $ | (21,218 | ) (1) | $ | 341,684 | |||||||||
Income from operations |
33,836 | 53,682 | 39,845 | (47,717 | ) (2) | 79,646 | ||||||||||||||
Year ended December 31, 2011 |
||||||||||||||||||||
Revenues |
61,997 | 105,184 | 173,434 | (19,493 | ) (1) | 321,122 | ||||||||||||||
Income from operations |
30,258 | 45,031 | 36,690 | (49,464 | ) (2) | 62,515 |
(1) | Represents the elimination of intersegment revenues for services provided by the payment processing segment to the merchant acquiring segment, and other miscellaneous intersegment revenues. |
(2) | Represents certain incremental depreciation and amortization expenses generated as a result of the Merger non-recurring compensation and benefits expenses and professional fees. |
The reconciliation of income from operations to consolidated net income is as follows:
Years ended December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Segment income from operations |
||||||||
Merchant acquiring |
$ | 33,836 | $ | 30,258 | ||||
Payment processing |
53,682 | 45,031 | ||||||
Business solutions |
39,845 | 36,690 | ||||||
|
|
|
|
|||||
Total segment income from operations |
127,363 | 111,979 | ||||||
Merger related depreciation and amortization and other unallocated expenses (1) |
(47,717 | ) | (49,464 | ) | ||||
|
|
|
|
|||||
Income from operations |
$ | 79,646 | $ | 62,515 | ||||
|
|
|
|
|||||
Interest expense, net |
(54,011 | ) | (50,160 | ) | ||||
Earnings of equity method investment |
564 | 833 | ||||||
Other expenses |
(8,491 | ) | (18,201 | ) | ||||
Income tax benefit |
59,658 | 29,227 | ||||||
|
|
|
|
|||||
Net income |
$ | 77,366 | $ | 24,214 | ||||
|
|
|
|
(1) | Represents certain incremental depreciation and amortization expenses generated as a result of the Merger non-recurring compensation and benefits expenses and professional fees. |
F-38
EVERTEC, Inc.
Notes to Consolidated Financial Statements(Continued)
The geographic segment information below is classified based on the geographic location of the Companys subsidiaries:
Years ended December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Revenues (1) |
||||||||
Puerto Rico |
$ | 294,479 | $ | 281,392 | ||||
Caribbean |
16,280 | 13,051 | ||||||
Latin America |
30,925 | 26,679 | ||||||
|
|
|
|
|||||
Total revenues |
$ | 341,684 | $ | 321,122 | ||||
|
|
|
|
(1) | Revenues are based on subsidiaries country of domicile. |
Major customers
For the years ended December 31, 2012 and 2011, the Company had one major customer which accounted for approximately $151.4 million or 44% and $147.1 million or 46%, respectively, of total revenues. See Note 19.
Our next largest customer, the Government of Puerto Rico, consolidating all individual agencies and public corporations, represented 9% and 11% of our total revenues for the years ended December 31, 2012 and 2011, respectively.
The Company evaluated subsequent events through the date that these audited financial statements were issued. There were no additional subsequent events requiring disclosure, other than the disclosure below.
Sense . On January 1, 2013, Sense Software International Corp. and EVERTEC Group entered into a Plan of Liquidation and Dissolution (the Plan). As a result of this Plan, Senses assets and liabilities were transferred to EVERTEC Group.
F-39
Schedule I
EVERTEC, Inc.
Condensed Financial Statements
Parent Company Only
Condensed Balance Sheets
December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Assets |
||||||||
Current assets: |
||||||||
Cash |
$ | 557 | $ | 2,677 | ||||
Prepaid expenses and other assets |
6,378 | | ||||||
Deferred tax asset |
1,396 | 8,294 | ||||||
|
|
|
|
|||||
Total current assets |
8,331 | 10,971 | ||||||
Investment in subsidiaries, at equity |
133,325 | 353,055 | ||||||
Long-term deferred tax asset |
| 2,150 | ||||||
Other long-term assets |
2,847 | | ||||||
|
|
|
|
|||||
Total assets |
$ | 144,503 | $ | 366,176 | ||||
|
|
|
|
|||||
Liabilities and stockholders equity |
||||||||
Current liabilities: |
||||||||
Accrued liabilities |
$ | 1,414 | $ | | ||||
|
|
|
|
|||||
Total current liabilities |
1,414 | | ||||||
Long-term deferred tax liability, net |
17,787 | | ||||||
Other long-term liabilities |
2,847 | | ||||||
|
|
|
|
|||||
Total liabilities |
22,048 | | ||||||
|
|
|
|
|||||
Stockholders equity: |
||||||||
Common stock |
728 | 726 | ||||||
Additional paid-in capital |
52,155 | 363,130 | ||||||
Accumulated earnings |
70,414 | 3,638 | ||||||
Accumulated other comprehensive loss, net of tax of $0 and $13 |
(842 | ) | (1,318 | ) | ||||
|
|
|
|
|||||
Total stockholders equity |
122,455 | 366,176 | ||||||
|
|
|
|
|||||
Total liabilities and stockholders equity |
$ | 144,503 | $ | 366,176 | ||||
|
|
|
|
Condensed Statements of Income and Comprehensive Income
Years ended December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Non-operating income (expenses) |
||||||||
Equity in earnings of subsidiaries |
$ | 95,382 | $ | 28,004 | ||||
Interest income |
5 | 37 | ||||||
Other expenses |
(374 | ) | | |||||
|
|
|
|
|||||
Total non-operating income (expenses) |
95,013 | 28,041 | ||||||
Income before income taxes |
95,013 | 28,041 | ||||||
Income tax expense |
17,646 | 3,827 | ||||||
|
|
|
|
|||||
Net income |
77,367 | 24,214 | ||||||
Other comprehensive income (loss), net of tax |
||||||||
Foreign currency translation adjustments |
476 | (1,176 | ) | |||||
|
|
|
|
|||||
Total comprehensive income |
$ | 77,843 | $ | 23,038 | ||||
|
|
|
|
Condensed Statements of Cash Flows
Years ended December 31, | ||||||||
(Dollar amounts in thousands) | 2012 | 2011 | ||||||
Cash flows from operating activities |
$ | 317,389 | $ | 36 | ||||
|
|
|
|
|||||
Cash flows from financing activities |
||||||||
Dividends paid |
(319,959 | ) | | |||||
Issuance of common stock |
450 | 2,641 | ||||||
|
|
|
|
|||||
Net cash (used in) provided by financing activities |
(319,509 | ) | 2,641 | |||||
|
|
|
|
|||||
Net (decrease) increase in cash |
(2,120 | ) | 2,677 | |||||
Cash at beginning of the period |
2,677 | | ||||||
|
|
|
|
|||||
Cash at end of the period |
$ | 557 | $ | 2,677 | ||||
|
|
|
|
|||||
Supplemental disclosure of non-cash activities: |
||||||||
Transfer of prepaid income taxes from subsidiary |
$ | 6,719 | $ | | ||||
Liability related to unvested portion of stock options as a result of equitable adjustment (Note 14) |
3,151 | |
On December 18, 2012, the parent company received a cash distribution from Holdings of approximately $50.3 million and used the proceeds of such distribution to pay a dividend to its stockholders and to pay an equitable adjustment to holders of vested options. The Board approved an equitable adjustment to stock options payable in form of a one-time cash bonus to holders of vested options and in the case of unvested options will be paid as the options vest.
On May 9, 2012, the parent company received a cash distribution from Holdings of approximately $269.8 million and used the proceeds of such distribution to pay a dividend to its stockholders. The Board approved an equitable adjustment to stock options in order to reduce the exercise price of the outstanding stock options.
21,052,633 Shares
EVERTEC, Inc.
Common Stock
PROSPECTUS
Goldman, Sachs & Co. | J.P. Morgan |
Morgan Stanley | Deutsche Bank Securities | BofA Merrill Lynch | Credit Suisse | UBS Investment Bank |
William Blair | Apollo Global Securities | Popular Securities |
, 2013
Until , 2013 (25 days after the date of this prospectus), all dealers effecting transactions in these securities, whether or not participating in this offering, may be required to deliver a prospectus. This is in addition to the dealers obligation to deliver a prospectus when acting as an underwriter and with respect to their unsold allotments or subscriptions.
PART II. INFORMATION NOT REQUIRED IN THE PROSPECTUS
Item 13. | Other Expenses of Issuance and Distribution |
The following table sets forth the estimated fees and expenses, other than underwriting discounts, paid or payable by the registrant in connection with the issuance and distribution of the common stock. All amounts are estimates except for the SEC registration, Financial Industry Regulatory Authority, Inc. and stock exchange and listing fees.
SEC registration fee |
$ | 66,046.32 | ||
Stock exchange filing fee and listing fee |
* | |||
Transfer agent and registrar fees |
* | |||
Printing and engraving costs |
* | |||
Legal fees and expenses |
* | |||
Accountants fees and expenses |
* | |||
Financial Industry Regulatory Authority, Inc. filing fee |
15,500 | |||
Miscellaneous |
* | |||
|
|
|||
Total |
$ | * | ||
|
|
* | To be filed by amendment. |
Item 14. | Indemnification of Directors and Officers |
Article 1.02(b)(6) of the Puerto Rico General Corporation Law of 2009, as amended (the PR-GCL), provides that a corporation may include in its certificate of incorporation a provision eliminating or limiting the personal liability of the directors or stockholders for breach of a directors fiduciary duty. However, no such provision may eliminate or limit the liability of a director for breaching his duty of loyalty, failing to act in good faith, engaging in intentional misconduct or knowingly violating a law, paying an unlawful dividend or approving an unlawful stock repurchase or redemption or obtaining an improper personal benefit. Section 8.1 of our amended and restated certificate of incorporation contains such a provision.
Article 4.08 of the PR-GCL authorizes a Puerto Rico corporation to indemnify its officers and directors against liabilities arising out of pending or threatened actions, suits or proceedings to which such officers and directors are or may be made parties by reason of being officers or directors. Such rights of indemnification are not exclusive of any other rights to which such officers or directors may be entitled under any by-law, agreement, vote of uninterested stockholders or directors or otherwise.
Article 2.02(n) of the PR-GCL states that every corporation created under the provisions of the PR-GCL shall have the power to reimburse to all directors and officers or former directors and officers the expenses which necessarily or in fact were incurred with respect to the defense in any action, suit or proceeding in which such persons, or any of them, are included as a party or parties for having been directors or officers of one or another corporation, pursuant to and subject to the provisions of Article 4.08 of the PR-GCL described above.
Section 8.2 of our amended and restated certificate of incorporation and Section 8.1 of our amended and restated bylaws provides that our directors, officers, employees and agents shall be indemnified to the fullest extent authorized by the PR-GCL against expenses and certain other liabilities arising out of legal action brought or threatened against them for their conduct on our behalf, provided that each such person acted in good faith and in a manner that he or she deemed to be reasonable and consistent with, and not opposed to, our best interests. Indemnification by us is available in a criminal action only if such person had no reasonable cause to believe that his or her conduct was unlawful.
Section 8.2 of our amended and restated bylaws provides that we will pay expenses incurred in defending any proceeding covered by Section 8.1 of our amended and restated bylaws in advance of the final disposition of such proceeding; provided, that if the PR-GCL requires, we may first require an undertaking by or on behalf of any person covered by Section 8.2 to repay such amounts, if it is ultimately determined that he is not entitled to be indemnified by us.
Section 8.5 of our amended and restated bylaws provides that we may maintain insurance covering certain liabilities of our officers, directors, employees and agents, whether or not we would have the power or would be required under the PG-GCL to indemnify them against such liabilities. We maintain a directors and officers liability insurance policy.
We intend to enter into separate indemnification agreements with each of our directors, which may be broader than the specific indemnification provisions contained in Puerto Rico law. These indemnification agreements will require us, among other things, to indemnify our directors against liabilities that may arise by reason of their status or service as directors. These indemnification agreements will also require us to advance any expenses incurred by the directors as a result of any proceeding against them as to which they could be indemnified and to use reasonable efforts to cause our directors to be covered by any of our insurance policies providing insurance for our directors and officers. A director will not be entitled to indemnification by us under such agreements if (a) the director did not act in good faith and in a manner he or she deemed to be reasonable and consistent with, and not opposed to, our best interests or (b) with respect to any criminal action or proceeding, the director had reasonable cause to believe his conduct was unlawful.
Item 15. | Recent Sales of Unregistered Securities |
Set forth below is certain information regarding securities issued by the registrant during the last three years in transactions that were not registered under the Securities Act of 1933, as amended (the Securities Act), including the consideration, if any, received by the registrant for such issuances.
On April 17, 2012, in connection with its incorporation, the registrant issued 36,753,786 shares of its Class A Common Stock to Apollo and 35,312,462 shares of its Class A Common Stock to Popular in exchange for all of the Apollos and Populars right, title and interest in and to their respective shares of common stock of Holdings. In addition, the registrant assumed the 2010 Plan and all of the outstanding equity awards issued thereunder or subject thereto. The registrant also issued 603,680 shares of its Class B Non-Voting Common Stock to certain directors and key employees in exchange for all of such persons right, title and interest in and to their shares of Class B Non-Voting Common Stock of Holdings. In addition, the registrant issued 113,812 restricted shares of Class B Non-Voting Common Stock to Felix Villamil and 29,292 restricted shares of Class B Non-Voting Common Stock to Peter Harrington, which restricted shares remain subject to the terms and conditions set forth in the applicable restricted stock agreements described under Management Executive Compensation.
On August 1, 2012, the registrant issued 33,112 shares of its Class B Non-Voting Common Stock and 300,000 options to purchase shares of its Class B Non-Voting Common Stock to Philip E. Steurer in connection with his appointment as EVERTECs Executive Vice President and Chief Operating Officer.
None of these transactions involved any underwriters or any public offerings. Each of these transactions was exempt from registration under the Securities Act pursuant to Section 4(a)(2) of the Securities Act or Regulation D or Rule 701 promulgated thereunder, as transactions by an issuer not involving a public offering. With respect to each transaction listed above, no general solicitation was made by either the registrant or any person acting on its behalf; the recipient of our securities agreed that the securities would be subject to the standard restrictions applicable to a private placement of securities under applicable state and federal securities laws; and appropriate legends were affixed to the certificates issued in such transactions.
Item 21. | Exhibits and Financial Statement Schedules |
(a) Exhibits
See the Exhibit Index immediately following the signature page hereto, which is incorporated by reference as if fully set forth herein.
(b) Financial Statement Schedules
All financial statement schedules are omitted because they are inapplicable, not required or the information has been disclosed elsewhere in the financial statements or notes thereto.
Item 17. | Undertakings |
The undersigned registrant hereby undertakes to provide to the underwriters at the closing specified in the Underwriting Agreement certificates in such denominations and registered in such names as required by the underwriters to permit prompt delivery to each purchaser.
Insofar as indemnification for liabilities arising under the Securities Act of 1933 (the Securities Act) may be permitted to directors, officers and controlling persons of the registrant pursuant to the foregoing provisions, or otherwise, the registrant has been advised that in the opinion of the Securities and Exchange Commission such indemnification is against public policy as expressed in the Securities Act and is, therefore, unenforceable. In the event that a claim for indemnification against such liabilities (other than the payment by the registrant of expenses incurred or paid by a director, officer or controlling person of the registrant in the successful defense of any action, suit or proceeding) is asserted by such director, officer or controlling person in connection with the securities being registered, the registrant will, unless in the opinion of its counsel the matter has been settled by controlling precedent, submit to a court of appropriate jurisdiction the question whether such indemnification by it is against public policy as expressed in the Securities Act and will be governed by the final adjudication of such issue.
The undersigned registrant hereby undertake:
(1) | For purposes of determining any liability under the Securities Act, the information omitted from the form of prospectus filed as part of this registration statement in reliance upon Rule 430A and contained in a form of prospectus filed by the Registrant pursuant to Rule 424(b)(1) or (4) or 497(h) under the Securities Act shall be deemed to be part of this registration statement as of the time it was declared effective. |
(2) | For the purpose of determining any liability under the Securities Act, each post-effective amendment that contains a form of prospectus shall be deemed to be a new registration statement relating to the securities offered therein, and the offering of such securities at that time shall be deemed to be the initial bona fide offering thereof. |
SIGNATURES
Pursuant to the requirements of the Securities Act of 1933, the registrant has duly caused this Amendment No. 3 to the Registration Statement to be signed on its behalf by the undersigned, thereunto duly authorized, in San Juan, Puerto Rico on the 2 nd day of April, 2013.
EVERTEC, INC. | ||
By: |
/s/ Peter Harrington |
|
Peter Harrington | ||
President and Chief Executive Officer |
Pursuant to the requirements of the Securities Act of 1933, this Amendment No. 3 to the Registration Statement has been signed below by the following persons in the capacities and on the dates indicated below.
Signature |
Title |
Date |
||
/s/ Peter Harrington Peter Harrington |
President and Chief Executive Officer (Principal Executive Officer) |
April 2, 2013 | ||
/s/ Juan J. Román Juan J. Román |
Executive Vice President and Chief Financial Officer (Principal Financial and Accounting Officer) |
April 2, 2013 |
||
* Marc E. Becker |
Chairman of the Board and Director |
April 2, 2013 |
||
* Félix M. Villamil |
Vice Chairman of the Board and Director |
April 2, 2013 |
||
* Jorge Junquera |
Director |
April 2, 2013 |
||
* Nathaniel J. Lipman |
Director |
April 2, 2013 |
||
* Matthew H. Nord |
Director |
April 2, 2013 |
||
* Richard L. Carrión Rexach |
Director |
April 2, 2013 |
||
* Néstor O. Rivera |
Director |
April 2, 2013 |
||
* Scott I. Ross |
Director |
April 2, 2013 |
||
* Thomas M. White |
Director |
April 2, 2013 |
*By: |
/s/ Juan J. Román Juan J. Román Attorney-in-Fact |
EXHIBIT INDEX
Exhibit
|
Description |
|
1.1** | Form of Underwriting Agreement | |
2.1 | Agreement and Plan of Merger, dated June 30, 2010, by and among Popular, Inc., AP Carib Holdings, Ltd., Carib Acquisitions, Inc. and EVERTEC Group, LLC (incorporated by reference to Exhibit 2.1 of Popular, Inc.s Current Report on Form 8-K filed on July 8, 2010, File No. 001-34084) | |
2.2 | Amendment to the Agreement and Plan of Merger, dated August 5, 2010, by and among Popular, Inc., AP Carib Holdings, Ltd., Carib Acquisition, Inc. and EVERTEC Group, LLC (incorporated by reference to Exhibit 2.2 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
2.3 | Second Amendment to the Agreement and Plan of Merger, dated August 8, 2010, by and among Popular, Inc., AP Carib Holdings, Ltd., Carib Acquisition, Inc. and EVERTEC Group, LLC (incorporated by reference to Exhibit 2.1 of Popular, Inc.s Current Report on Form 8-K filed on August 12, 2010, File No. 001-34084) | |
2.4 | Third Amendment to the Agreement and Plan of Merger, dated September 15, 2010, by and among Popular, Inc., AP Carib Holdings, Ltd., Carib Acquisition, Inc. and EVERTEC Group, LLC (incorporated by reference to Exhibit 2.1 of Popular, Inc.s Current Report on Form 8-K filed on September 21, 2010, File No. 001-34084) | |
2.5 | Fourth Amendment to the Agreement and Plan of Merger, dated September 30, 2010, by and among Popular, Inc., AP Carib Holdings, Ltd., Carib Acquisition, Inc. and EVERTEC Group, LLC (incorporated by reference to Exhibit 2.1 of Popular, Inc.s Current Report on Form 8-K filed on October 6, 2010, File No. 001-34084) | |
3.1* | Certificate of Incorporation of Carib Latam Holdings, Inc. (now known as EVERTEC, Inc.) | |
3.2* | Amendment to Certificate of Incorporation of Carib Latam Holdings, Inc. (now known as EVERTEC, Inc.) | |
3.3 | Amendment to Certificate of Incorporation of EVERTEC, Inc. | |
3.4* | Form of Amended and Restated Certificate of Incorporation of EVERTEC, Inc. | |
3.5* | Form of Amended and Restated Bylaws of EVERTEC, Inc. | |
4.1 | Indenture, dated as of September 30, 2010, among EVERTEC Group, LLC, the guarantors party thereto and Wilmington Trust FSB, as trustee. (incorporated by reference to Exhibit 4.1 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
4.2 | Supplemental Indenture No. 1, dated as of April 17, 2012, among EVERTEC Group, LLC, EVERTEC Finance Corp. and Wilmington Trust, National Association, as trustee. (incorporated by reference to Exhibit 10.1 of Current Report on Form 8-K filed on April 18, 2012, File No. 333-173504) | |
4.3 | Supplemental Indenture No. 2, dated as of May 7, 2012, among EVERTEC Group, LLC, EVERTEC Finance Corp., the guarantors party thereto and Wilmington Trust, National Association, as trustee. (incorporated by reference to Exhibit 4.1 of Current Report on Form 8-K filed on May 10, 2012, File No. 333-173504) | |
4.4 | Supplemental Indenture No. 3, dated as of May 7, 2012, among EVERTEC Group, LLC, EVERTEC Finance Corp., the guarantors party thereto and Wilmington Trust, National Association. (incorporated by reference to Exhibit 4.3 of Current Report on Form 8-K filed on May 10, 2012, File No. 333-173504) |
EX-I
Exhibit
|
Description |
|
4.5 | Registration Rights Agreement, dated as of September 30, 2010, by and among EVERTEC Group, LLC, the guarantors party thereto and Banc of America Securities LLC, as representative of the initial purchasers. (incorporated by reference to Exhibit 4.2 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
4.6 | Registration Rights Agreement, dated as of May 7, 2012, by and among EVERTEC Group, LLC, EVERTEC Finance Corp., the guarantors party thereto and Merrill Lynch, Pierce, Fenner & Smith Incorporated, as representative of the initial purchasers. (incorporated by reference to Exhibit 4.2 of Current Report on Form 8-K filed on May 10, 2012, File No. 333-173504) | |
4.7 | Form of 11% Senior Note due 2018 (included in the Indenture filed as Exhibit 4.1 to Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
4.8 | Stockholder Agreement, dated April 17, 2012, among EVERTEC, Inc. and the holders party thereto. (incorporated by reference to Exhibit 99.1 of Popular, Inc.s Current Report on Form 8-K filed on April 23, 2012, File No. 001-34084). | |
4.9* | Form of common stock certificate of EVERTEC, Inc. | |
4.10 | First Amendment to the Stockholder Agreement, dated March 27, 2013, among EVERTEC, Inc. and the holders party thereto. | |
5.1** | Opinion of Goldman Antonetti & Córdova, LLC re: legality | |
8.1** | Opinion of Akin Gump Strauss Hauer & Feld LLP re: tax matters | |
8.2** | Opinion of Goldman Antonetti & Córdova, LLC re: tax matters | |
10.1 | Credit Agreement, dated as of September 30, 2010, among EVERTEC Intermediate Holdings, LLC, EVERTEC Group, LLC, the lenders from time to time parties thereto and Bank of America, N.A., as administrative agent, swingline lender and L/C issuer. (incorporated by reference to Exhibit 10.1 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.2 | Amendment No. 1, dated as of March 3, 2011, to Credit Agreement, dated as of September 30, 2010, among EVERTEC Intermediate Holdings, LLC, EVERTEC Group, LLC, the lenders from time to time parties thereto and Bank of America, N.A., as administrative agent, swingline lender and L/C issuer. (incorporated by reference to Exhibit 10.2 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.3 | Amendment No. 2, dated as of May 9, 2012, to Credit Agreement, dated as of September 30, 2010, among EVERTEC Intermediate Holdings, LLC, EVERTEC Group, LLC, the lenders from time to time parties thereto and Bank of America, N.A., as administrative agent, swingline lender and L/C issuer. (incorporated by reference to Exhibit 10.1 of Current Report on Form 8-K filed on May 10, 2012, File No. 333-173504) | |
10.4 | Incremental Assumption Agreement, dated as of May 9, 2012, among EVERTEC Intermediate Holdings, LLC, EVERTEC Group, LLC, the lenders from time to time parties thereto and Bank of America, N.A., as administrative agent. (incorporated by reference to Exhibit 10.2 of Current Report on Form 8-K filed on May 10, 2012, File No. 333-173504) | |
10.5 | Guarantee Agreement dated as of September 30, 2010, by and among EVERTEC Group, LLC, the loan parties identified on the signature pages thereof and Bank of America, N.A. as administrative agent and collateral agent. (incorporated by reference to Exhibit 10.3 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.6 | Collateral Agreement dated as of September 30, 2010, among EVERTEC Intermediate Holdings, LLC, EVERTEC Group, LLC, each subsidiary of EVERTEC Group, LLC identified therein and Bank of America, N.A. as collateral agent. (incorporated by reference to Exhibit 10.4 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) |
EX-II
Exhibit
|
Description |
|
10.7 | Amended and Restated Master Service Agreement, dated as of September 30, 2010, among Popular, Inc. Banco Popular de Puerto Rico and EVERTEC Group, LLC. | |
10.8 | Technology Agreement, made and entered into as of September 30, 2010, by and between Popular, Inc. and EVERTEC Group, LLC. (incorporated by reference to Exhibit 99.4 of Popular, Inc.s Current Report on Form 8-K filed on October 6, 2010, File No. 001-34084) | |
10.9 | Amended and Restated Independent Sales Organization Sponsorship and Services Agreement, dated as of September 30, 2010, by and between Banco Popular de Puerto Rico and EVERTEC Group, LLC. (incorporated by reference to Exhibit 10.7 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.10 | IP Purchase and Sale Agreement, dated June 30, 2010, by and between Popular, Inc. (and Affiliates and Subsidiaries) and EVERTEC Group, LLC. (incorporated by reference to Exhibit 10.1 of Popular, Inc.s Current Report on Form 8-K filed on July 8, 2010, File. No. 001-34084) | |
10.11 | Consulting Agreement dated as of September 30, 2010, among EVERTEC Intermediate Holdings, LLC, EVERTEC Group, LLC and Apollo Management VII, L.P. (the Apollo Consulting Agreement) (incorporated by reference to Exhibit 10.9 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.12 | Consulting Agreement dated as of September 30, 2010, among EVERTEC Intermediate Holdings, LLC, EVERTEC Group, LLC and Popular, Inc. (the Popular Consulting Agreement) (incorporated by reference to Exhibit 10.10 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.13 | Employment Agreement, dated as of October 1, 2010, by and between EVERTEC Group, LLC and Felix M. Villamil Pagani. (incorporated by reference to Exhibit 10.11 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.14 | Promissory Note and Forgivable Loan, Stock Pledge Agreement, dated as of September 29, 2010, between EVERTEC Group, LLC and Félix M. Villamil. (incorporated by reference to Exhibit 10.12 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.15 | Employment Agreement, dated as of October 1, 2010, by and between EVERTEC Group, LLC and Luis O. Abreu. (incorporated by reference to Exhibit 10.13 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.16 | Employment Agreement, dated as of October 1, 2010, by and between EVERTEC Group, LLC and Carlos J. Ramírez. (incorporated by reference to Exhibit 10.14 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.17 | Employment Agreement, dated as of October 1, 2010, by and between EVERTEC Group, LLC and Luis G. Alvarado. (incorporated by reference to Exhibit 10.15 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.18 | Employment Agreement, dated as of October 1, 2010, by and between EVERTEC Group, LLC and Jorge R. Hernandez. (incorporated by reference to Exhibit 10.16 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.19 | EVERTEC, Inc. Amended and Restated 2010 Equity Incentive Plan. (incorporated by reference to Exhibit 10.3 of Current Report on Form 8-K filed on April 18, 2012, File No. 333-173504) | |
10.20 | Subscription Agreement, dated as of April 5, 2011, by and between EVERTEC Intermediate Holdings, LLC and Thomas M. White 2006 Trust. (incorporated by reference to Exhibit 10.21 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) |
EX-III
Exhibit
|
Description |
|
10.21 | Subscription Agreement, dated as of February 11, 2011, by and between EVERTEC Intermediate Holdings, LLC and Luis O. Abreu. This Agreement is one of six substantially identical subscription agreements and includes a schedule which identifies material details in which each agreement differs from the one that is filed herewith. (incorporated by reference to Exhibit 10.22 of Registration Statement on Form S-4 filed on April 14, 2011, File No. 333-173504) | |
10.22 | Agreement, dated as of June 29, 2011, by and among EVERTEC Group, LLC, EVERTEC Intermediate Holdings, LLC and Luis O. Abreu and Ileana Gonzalez. (incorporated by reference to Exhibit 10.1 of Quarterly Report on Form 10-Q filed on August 15, 2011, File No. 333-173504) | |
10.23 | Employment Agreement, dated as of June 30, 2011, by and between EVERTEC Group, LLC and Juan Jose Román-Jiménez. (incorporated by reference to Exhibit 10.2 of Quarterly Report on Form 10-Q filed on August 15, 2011, File No. 333-173504) | |
10.24 | Subscription Agreement, dated as of June 30, 2011, by and between EVERTEC Intermediate Holdings, LLC and Juan Jose Román-Jiménez. (incorporated by reference to Exhibit 10.3 of Quarterly Report on Form 10-Q filed on August 15, 2011, File No. 333-173504) | |
10.25 | Employment Agreement, dated as of February 22, 2012, by and between EVERTEC Group, LLC and Peter Harrington. (incorporated by reference to Exhibit 10.1 of Quarterly Report on Form 10-Q filed on May 15, 2012, File No. 333-173504) | |
10.26 | Subscription Agreement, dated as of February 22, 2012, by and between EVERTEC Intermediate Holdings, LLC and Peter Harrington. (incorporated by reference to Exhibit 10.2 of Quarterly Report on Form 10-Q filed on May 15, 2012, File No. 333-173504) | |
10.27 | Amended and Restated Restricted Stock Agreement, dated as of April 17, 2012, by and between EVERTEC, Inc. and Peter Harrington. (incorporated by reference to Exhibit 10.4 of Current Report on Form 8-K filed on April 18, 2012, File No. 333-173504) | |
10.28 | Amended and Restated Restricted Stock Agreement, dated as of April 17, 2012, by and between EVERTEC, Inc. and Felix M. Villamil Pagani. (incorporated by reference to Exhibit 10.5 of Current Report on Form 8-K filed on April 18, 2012, File No. 333-173504) | |
10.29 | Confidential Modification Agreement and General Release, dated as of February 24, 2012, by and between EVERTEC Group, LLC, EVERTEC Intermediate Holdings, LLC, Felix M. Villamil Pagani and Lourdes Duran. (incorporated by reference to Exhibit 10.3 of Quarterly Report on Form 10-Q filed on May 15, 2012, File No. 333-173504) | |
10.30 | EVERTEC, Inc. Amended and Restated Stock Option Agreement, dated as of May 9, 2012, by and between EVERTEC, Inc. and Peter Harrington. (incorporated by reference to Exhibit 10.4 of Quarterly Report on Form 10-Q filed on May 15, 2012, File No. 333-173504) | |
10.31 | EVERTEC, Inc. Amended and Restated Stock Option Agreement, dated as of May 9, 2012, by and between EVERTEC, Inc. and Felix M. Villamil Pagani. (incorporated by reference to Exhibit 10.5 of Quarterly Report on Form 10-Q filed on May 15, 2012, File No. 333-173504) | |
10.32 | EVERTEC, Inc. Amended and Restated Stock Option Agreement, dated as of May 9, 2012, by and between EVERTEC, Inc. and Juan Jose Román-Jimenez. (incorporated by reference to Exhibit 10.6 of Quarterly Report on Form 10-Q filed on May 15, 2012, File No. 333-173504) | |
10.33 | EVERTEC, Inc. Amended and Restated Stock Option Agreement, dated as of May 9, 2012, by and between EVERTEC, Inc. and Carlos J. Ramírez. (incorporated by reference to Exhibit 10.7 of Quarterly Report on Form 10-Q filed on May 15, 2012, File No. 333-173504) |
EX-IV
Exhibit
|
Description |
|
10.34 | EVERTEC, Inc. Amended and Restated Stock Option Agreement, dated as of May 9, 2012, by and between EVERTEC, Inc. and Luis G. Alvarado. (incorporated by reference to Exhibit 10.8 of Quarterly Report on Form 10-Q filed on May 15, 2012, File No. 333-173504) | |
10.35* | EVERTEC, Inc. Amended and Restated Stock Option Agreement, dated as of May 9, 2012, by and between EVERTEC, Inc. and Jorge Hernandez. | |
10.36 | EVERTEC, Inc. Amended and Restated Stock Option Agreement, dated as of May 9, 2012, by and between EVERTEC, Inc. and Miguel Vizcarrondo. (incorporated by reference to Exhibit 10.9 of Quarterly Report on Form 10-Q filed on May 15, 2012, File No. 333-173504) | |
10.37 | EVERTEC, Inc. Amended and Restated Stock Option Agreement, dated as of May 9, 2012, by and between EVERTEC, Inc. and Miguel Vizcarrondo. (incorporated by reference to Exhibit 10.10 of Quarterly Report on Form 10-Q filed on May 15, 2012, File No. 333-173504) | |
10.38 | EVERTEC, Inc. Amended and Restated Stock Option Agreement, dated as of May 9, 2012, by and between EVERTEC, Inc. and Nathaniel Lipman. (incorporated by reference to Exhibit 10.11 of Quarterly Report on Form 10-Q filed on May 15, 2012, File No. 333-173504) | |
10.39 | EVERTEC, Inc. Amended and Restated Stock Option Agreement, dated as of May 9, 2012, by and between EVERTEC, Inc. and Thomas M. White 2006 Trust. (incorporated by reference to Exhibit 10.12 of Quarterly Report on Form 10-Q filed on May 15, 2012, File No. 333-173504) | |
10.40 | Tax Payment Agreement, dated as of April 17, 2012, by and among EVERTEC, Inc., EVERTEC Intermediate Holdings, LLC and EVERTEC Group, LLC. (incorporated by reference to Exhibit 10.2 of Current Report on Form 8-K filed on April 18, 2012, File No. 333-173504) | |
10.41* | Stock Contribution and Exchange Agreement, dated as of April 17, 2012, by and among EVERTEC Intermediate Holdings, LLC, EVERTEC, Inc., and the holders shares of common stock of EVERTEC Intermediate Holdings, LLC. | |
10.42 | Employment Agreement, dated as of August 1, 2012, by and between EVERTEC Group, LLC and Philip E. Steurer. (incorporated by reference to Exhibit 10.1 of Quarterly Report on Form 10-Q filed on August 14, 2012, File No. 333-173504) | |
10.43 | Stock Option Agreement, dated as of August 1, 2012, by and between EVERTEC, Inc. and Philip E. Steurer. (incorporated by reference to Exhibit 10.2 of Quarterly Report on Form 10-Q filed on August 14, 2012, File No. 333-173504) | |
10.44 | Subscription Agreement, dated as of August 1, 2012, by and between EVERTEC, Inc. and Philip E. Steurer. (incorporated by reference to Exhibit 10.3 of Quarterly Report on Form 10-Q filed on August 14, 2012, File No. 333-173504) | |
10.45* | Form of Termination Agreement for Apollo Consulting Agreement. | |
10.46* | Form of Termination Agreement for Popular Consulting Agreement. | |
10.47 |
[Reserved] |
|
10.48* | Amended and Restated ATH Network Participation Agreement, dated as of September 30, 2010, by and between Banco Popular de Puerto Rico and EVERTEC Group, LLC and service riders related thereto | |
10.49* | ATH Support Agreement, dated as of September 30, 2010, by and between Banco Popular de Puerto Rico and EVERTEC Group, LLC. | |
10.50 | Amended and Restated TicketPop Services Agreement, dated as of September 30, 2010, by and between Banco Popular de Puerto Rico and EVERTEC Group, LLC. |
EX-V
Exhibit
|
Description |
|
10.51 | Venezuela Transition Service Agreement, dated as of September 29, 2010, among EVERTEC Group, LLC, EVERTEC de Venezuela, C.A. and Popular, Inc. | |
10.52 | First Amendment to Venezuela Transition Service Agreement, dated as of July 1, 2011, among EVERTEC Group, LLC, EVERTEC de Venezuela, C.A. and Popular, Inc. | |
10.53 | Second Amendment to Venezuela Transition Service Agreement, dated as of March 9, 2012, among EVERTEC Group, LLC, EVERTEC de Venezuela, C.A. and Popular, Inc. | |
10.54* | Virgin Islands Services Agreement, dated as of September 15, 2010, by and between EVERTEC Group, LLC and Banco Popular de Puerto Rico. | |
10.55* | Master Lease Agreement, dated as of April 1, 2004, by and between EVERTEC Group, LLC and Banco Popular de Puerto Rico. | |
10.56* | First Amendment to Master Lease Agreement, dated as of January 1, 2006, by and between EVERTEC Group, LLC and Banco Popular de Puerto Rico. | |
10.57* | Second Amendment to Master Lease Agreement, dated as of April 23, 2010, by and between EVERTEC Group, LLC and Banco Popular de Puerto Rico. | |
10.58* | Third Amendment to Master Lease Agreement, dated as of September 30, 2010, by and between EVERTEC Group, LLC and Banco Popular de Puerto Rico. | |
10.59* | Employment Agreement, dated as of October 1, 2010, by and between EVERTEC Group, LLC and Miguel Vizcarrondo. | |
10.60* | Amendment to Employment Agreement, dated as of February 22, 2012, by and between EVERTEC Group, LLC and Miguel Vizcarrondo. | |
10.61* | Form of EVERTEC, Inc. 2013 Equity Incentive Plan. | |
10.62* | Form of Indemnification Agreement among EVERTEC, Inc. and its directors. | |
21.1* | Subsidiaries of EVERTEC, Inc. | |
23.1 | Consent of PricewaterhouseCoopers LLP, independent registered public accountants. | |
23.2** | Consent of Goldman Antonetti & Córdova, LLC (included in the opinion filed as Exhibit 5.1 to this Registration Statement). | |
23.3** | Consent of Akin Gump Strauss Hauer & Feld, LLP (included in the opinion filed as Exhibit 8.1 to this Registration Statement). | |
23.4** | Consent of Goldman Antonetti & Córdova, LLC (included in the opinion filed as Exhibit 8.2 to this Registration Statement). | |
24.1* | Powers of Attorney of Directors and Officers of the registrant (included on signature pages to this Registration Statement). | |
99.1* | Consent of Director Nominee. |
* | Previously filed. |
** | To be filed by amendment. |
| Confidential treatment has been requested with respect to certain portions of this exhibit. Omitted portions have been filed separately with the SEC. |
EX-VI
Exhibit 3.3
COMMONWEALTH OF PUERTO RICO
CERTIFICATE OF AMENDMENT OF CERTIFICATE OF INCORPORATION
OF
EVERTEC, INC.
REGISTRY NUMBER: 206,131
EVERTEC, Inc., a corporation organized and existing under the laws of the Commonwealth of Puerto Rico (the Corporation ), does hereby certify as follows:
1. This Amendment to the Certificate of Incorporation (this Amendment ) was duly adopted by the board of directors (the Board ) of the Corporation and the stockholders of the Corporation in accordance with the provisions of Section 8.02(b)(1) of the General Corporations Law of the Commonwealth of Puerto Rico of 2009 (the General Corporations Law ) (14 L.P.R.A. §§ 3682(b)(1)).
2. This Amendment further amends provisions of the original certificate of incorporation of the Corporation, which was filed with the Department of State of the Commonwealth of Puerto Rico on April 13, 2012 (as amended on September 19, 2012, the Original Certificate ).
3. Effective as of the filing of this Amendment with the Department of State of the Commonwealth of Puerto Rico, the Original Certificate is hereby amended as follows:
(a) Section 4.1 of the Original Certificate is hereby amended to read in its entirety as follows:
Section 4.1 Authorized Capital Stock .
(a) Effective as of April 1, 2013 (the Effective Time ), (i) each share of Class A Common Stock of the Corporation outstanding as of immediately prior to the Effective Time ( Old Class A Common Stock ) shall be subdivided into two shares of Class A Common Stock, par value $0.01 per share (the Class A Common Stock ), (ii) each share of Class B Non-Voting Common Stock of the Corporation outstanding as of immediately prior to the Effective Time ( Old Class B Common Stock ) shall be subdivided into two shares of Class B Non-Voting Common Stock, par value $0.01 per share (the Class B Non-Voting Common Stock ) and (iii) each share of Preferred Stock of the Corporation outstanding as of immediately prior to the Effective Time ( Old Preferred Stock ) shall be subdivided into two shares of Preferred Stock, par value $0.01 per share (the Preferred Stock ). Any certificate or certificates representing Old Class A Common Stock shall, from and after the Effective Time, be deemed to represent the number of shares of Class A Common Stock into which the shares of Old Class A Common Stock have been subdivided. Any certificate or certificates representing Old Class B Common Stock shall, from and after the Effective Time, be deemed to represent the number of shares of Class B Non-Voting Common Stock into which the shares of Old Class B Common Stock have been subdivided. Any certificate or certificates representing Old Preferred Stock shall, from and after the Effective Time, be deemed to represent the number of shares of Preferred Stock into which the shares of Old Preferred Stock have been subdivided. Each holder of record of a
certificate or certificates representing outstanding shares of Old Class A Common Stock shall be entitled to receive upon surrender of such certificate or certificates to the Corporation for cancellation, a certificate or certificates representing the number of shares of Class A Common Stock into which the shares of Old Class A Common Stock have been subdivided. Each holder of record of a certificate or certificates representing outstanding shares of Old Class B Common Stock shall be entitled to receive upon surrender of such certificate or certificates to the Corporation for cancellation, a certificate or certificates representing the number of shares of Class B Non-Voting Common Stock into which the shares of Old Class B Common Stock have been subdivided. Each holder of record of a certificate or certificates representing outstanding shares of Old Preferred Stock shall be entitled to receive upon surrender of such certificate or certificates to the Corporation for cancellation, a certificate or certificates representing the number of shares of Preferred Stock into which the shares of Old Preferred Stock have been subdivided.
(b) The total number of shares of capital stock that the Corporation is authorized to issue is 208,000,000, consisting of 206,000,000 shares of common stock, par value $0.01 per share ( Common Stock ), and subject to Section 4.2 hereof, 2,000,000 shares of preferred stock, par value $0.01 per share ( Preferred Stock ). The Common Stock shall be divided into two classes as follows: (i) Class A Common Stock, of which the Corporation shall have the authority to issue 198,000,000 shares; and (ii) Class B Non-Voting Common Stock, of which the Corporation shall have the authority to issue 8,000,000 shares.
(c) The number of authorized shares of any class or classes of stock of the Corporation may be increased or decreased (but not to less than the number of shares then outstanding) by (i) the affirmative vote of holders of a majority of the Class A Common Stock of the Corporation entitled to vote and (ii) (A) prior to the initial Qualified Public Offering, for so long as any Principal Stockholder beneficially owns, together with its Affiliates, at least 10% of the Class A Common Stock then outstanding, the written consent of such Principal Stockholder and (B) following the initial Qualified Public Offering, for so long as any Principal Stockholder beneficially owns, together with its Affiliates, at least 20% of the Common Stock then outstanding, the written consent of such Principal Stockholder. The powers, preferences and relative, participating, optional and other special rights of the respective classes of the Corporations capital stock or the holders thereof and the qualifications, limitations and restrictions thereof are set forth in this ARTICLE IV.
(b) Section 4.3(c)(1) of the Original Certificate is hereby amended to read as follows:
1. In connection with a Qualified Public Offering, at the election of the Board, each share of Class B Non-Voting Common Stock outstanding as of the time specified by the Board shall automatically convert into one share of Class A Common Stock, subject to adjustments as determined by the Board for stock dividends, stock splits or stock combinations (an Automatic Conversion ). The Automatic Conversion shall occur at the time specified by the Board, which may be at any time immediately prior to or after the effectiveness of the registration statement filed in connection with such Qualified Public Offering. The Boards election to cause the Automatic Conversion shall require the approval of (i) a majority of the entire Board and (ii) for so long as any Principal Stockholders Proportionate Percentage is at least 20%, at least one Director nominated by such Principal Stockholder. At the request of the Initial Requesting
Holder in connection with an Initial Demand Registration, if (A) it is necessary to comply with the rules and regulations of any applicable Self-Regulatory Organization or (B) if the managing and lead underwriters, in their reasonable judgment, determine that it is advisable and inform the Initial Requesting Holder and the Corporation of such determination, the Board will cause an Automatic Conversion.
IN WITNESS WHEREOF, the undersigned hereby swears that the facts herein stated are true, this 1 st day of April, 2013.
/s/ Phil Steurer |
Certificate of Amendment of EVERTEC, Inc.
Exhibit 4.10
FIRST AMENDMENT TO THE STOCKHOLDER AGREEMENT
This Amendment (this Amendment ), dated as of March 27, 2013, is made by EVERTEC, Inc. (f.k.a. Carib Latam Holdings, Inc.), a corporation organized under the laws of the Commonwealth of Puerto Rico (the Company ), AP Carib Holdings, Ltd., an exempted company organized under the laws of the Cayman Islands ( Apollo ), and Popular, Inc., a corporation organized under the laws of the Commonwealth of Puerto Rico ( Popular ). Capitalized terms used and not otherwise defined herein have the meanings set forth in the Stockholder Agreement (as defined below).
WHEREAS, the Company, Apollo, Popular, and the other Holders are parties to that certain Stockholder Agreement, dated as of April 17, 2012 (as amended, modified or supplemented from time to time, the Stockholder Agreement );
WHEREAS, Section 12(h) of the Stockholder Agreement provides, among other things, that the Stockholder Agreement may be amended by the Company from time to time with the written consent of (a) Holders holding at least a majority of the Class A Shares then outstanding, (b) Holders holding at least a majority of the Class B Shares then outstanding, and (c) for so long as a Principal Stockholders Proportionate Percentage is at least 10%, such Principal Stockholder;
WHEREAS, the Company has filed a Registration Statement on Form S-1 (file no. 333-186487) in connection with its consideration of an Initial Public Offering (such Registration Statement, as it may be amended, modified or supplemented from time to time, being referred to herein as the IPO Registration Statement ); and
WHEREAS, Apollo and Popular collectively own all of the issued and outstanding Class A Shares, and Apollo, Popular and the Company desire to amend certain provisions of the Stockholder Agreement as set forth in this Amendment.
NOW, THEREFORE, in consideration of the covenants and agreements contained herein and in the Stockholder Agreement and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Company agrees as follows:
A. Amendments to the Stockholder Agreement . The Stockholder Agreement is hereby amended as follows:
1. Section 1 Definitions . Effective as of the date hereof, Section 1 of the Stockholder Agreement is hereby amended as follows:
(a) Section 1 shall be amended by amending and restating the following definitions:
beneficially owned , beneficial ownership and similar phrases have the same meanings as such terms have under Rule 13d-3 (or any successor rule then in effect) under the Exchange Act, except that in calculating the beneficial ownership of any Holder, such Holder shall be deemed to have beneficial ownership of all securities that such Holder has the right to
acquire, whether such right is currently exercisable or is exercisable upon the occurrence of a subsequent event. Notwithstanding the foregoing, no Holder shall be deemed to beneficially own any Common Shares beneficially owned by another Person who is not a Controlled Affiliate of such Holders Ultimate Parent Entity (disregarding solely for the purposes of determining Common Shares beneficially owned by such Person, (i) application of this sentence to any Common Shares that have been Transferred (other than in the form of a pledge, hypothecation or similar grant of a security interest only and which shall not involve the grant of a proxy or other right with respect to the voting of such Common Shares) to such Person in compliance with this Agreement and (ii) any Group Common Shares with respect to such Person), including, without limitation, another Principal Stockholder, Partial Rights Transferee or other Holder, in each case, that is not a Controlled Affiliate of such Holders Ultimate Parent Entity.
Certificate of Incorporation means the certificate of incorporation of the Company, as amended or restated from time to time in compliance with its terms and the provisions of this Agreement, unless such definition is qualified by a reference to a specific date, in which case it shall mean the certificate of incorporation of the Company, as amended or restated as of such date in compliance with its terms and the provisions of this Agreement.
Class A Shares means the Class A Common Stock (as defined in the Certificate of Incorporation as in effect on March 27, 2013), and any shares of any other class of stock resulting from a reclassification, combination or split of such shares. For the avoidance of doubt, (i) following the Conversion, Class A Shares shall include any former Class B Shares that have been converted into Class A Shares and (ii) if following the Conversion, the Class A Common Stock is reclassified or renamed Common Stock, upon such reclassification, Class A Shares shall mean the Common Stock (as defined in the Certificate of Incorporation), and any shares of any other class of stock resulting from a reclassification, combination or split of such shares.
Class B Shares means the Class B Non-Voting Common Stock (as defined in the Certificate of Incorporation as in effect on March 27, 2013), and any shares of any other class of stock resulting from a reclassification, combination or split of such shares. For the avoidance of doubt, following the Conversion the Class B Shares shall no longer exist and any certificate representing any such Class B Shares shall be deemed to represent the number of Class A Shares into which such Class B Shares have been converted in accordance with the Certificate of Incorporation (as in effect at the time of the Conversion).
Common Shares means the shares of Common Stock (as defined in the Certificate of Incorporation). For the avoidance of doubt, (i) prior to the Conversion, Common Shares shall include the Class A Shares and the Class B Shares and (ii) following the Conversion, Common Shares shall include the Class A Shares and any shares of any other class of stock resulting from a reclassification, combination or split of such shares.
Qualified Public Offering means an underwritten public offering of Common Shares by the Company and/or by the selling stockholders in such offering pursuant to an effective registration statement filed by the Company with the Commission (other than on Forms S-4 or S-8 or successors to such forms) under the Securities Act, pursuant to which the aggregate offering price of the Common Shares actually sold in such offering is at least $75 million.
2
Ultimate Parent Entity means (i) with respect to Apollo, Apollo Global Management LLC and its successors, (ii) with respect to Popular, Popular and its successors and (iii) with respect to any other Holder, (x) the Person which (A)(i) Controls such Holder or (ii) if no Person Controls such Holder, the beneficial owner of a majority of the voting power of such Holder and (B) is not itself Controlled by any other Person that is an Ultimate Parent Entity of such Holder or, (y) if no such Person exists, the Holder; provided, that, with respect to determining an Ultimate Parent Entity (i) the Control of any entity by a natural person shall be disregarded and (ii) the Control of any Non-Controlled Public Entity by any Person shall be disregarded.
(b) Section 1 shall be amended by inserting the following definitions in the appropriate alphabetical order:
Conversion means the conversion of the Class B Shares into Class A Shares in accordance with the Certificate of Incorporation (as in effect at the time of such Conversion).
Independent Replacement Director Selection Committee has the meaning ascribed to such term in Section 2(d)(iv) .
Minimum Price has the meaning ascribed to such term in Section 5(c)(i) .
Non-Shelf Piggyback Notice has the meaning ascribed to such term in Section 5(c)(i) .
Piggyback Request Notice has the meaning ascribed to such term in Section 5(c)(i) .
Shelf Takedown Piggyback Notice has the meaning ascribed to such term in Section 5(c)(i) .
Underwriting Agreement has the meaning ascribed to such term in Section 5(o) .
2. Section 1 Definitions . Effective as of immediately prior to the IPO Registration Statement being declared effective, Section 1 of the Stockholder Agreement is hereby amended as follows:
(a) | Section 1 shall be amended by amending and restating the following definition: |
Public Sale means any sale, occurring simultaneously with or after the Initial Public Offering, of Common Shares to the public pursuant to an offering registered under the Securities Act, or pursuant to Rule 144 thereunder (or successor rule), except to the extent the Holder Transferring its Common Shares (i) has actual knowledge that the Transferee of such Common Shares is an Affiliate or portfolio company of such Holder or its Affiliates or (ii) knowingly targeted a Prohibited Transferee as the intended Transferee.
3
(b) | Section 1 shall be amended by inserting the following definitions in the appropriate alphabetical order: |
Prohibited Transferee means any Person who is listed on the Prohibited Transferee List; provided that such Person will not be deemed to be a Prohibited Transferee if such Person (i) owns Common Shares as a result of a pledge or other security interest or the execution of remedies in connection with such pledge or security interest, (ii) owns Common Shares through any hedge fund, investment fund or mutual fund or (iii) is an underwriter, broker, dealer or other investment professional and owns and/or maintains or will own or maintain Common Shares in the ordinary course of business (including, without limitation, in such Persons capacity as a market maker) in any investment account, trading account, managed account or other similar account unless such account is maintained for the benefit of the department, division or subsidiary of such Person that would constitute a Prohibited Transferee.
Prohibited Transferee List means the list of third parties provided by Popular to the other Holders pursuant to the notice provisions of this Agreement prior to the execution and delivery of this Agreement.
3. Section 2(c) Actions of Board . Effective as of the date hereof, the last sentence of Section 2(c) of the Stockholder Agreement is hereby amended and restated as follows:
Any action required or permitted to be taken at any meeting of the Board or any committee thereof may be taken without a meeting if all of the Directors or all of the Directors appointed to such committee, as the case may be, consent thereto in writing.
4. Section 2(d) Board of Directors . Effective as of immediately prior to the IPO Registration Statement being declared effective, Section 2(d) of the Stockholder Agreement is hereby amended and restated as follows:
(d) Composition . The Board shall consist of nine members. Each Principal Stockholder and each of its Partial Rights Transferees agrees to vote all of its Common Shares on matters subject to the vote of such Holder and to take all other necessary or desirable actions within its control (whether in such Holders capacity as a Holder or otherwise, and including, without limitation, attendance at meetings in person or by proxy for purposes of obtaining a quorum and execution of written consents in lieu of meetings), and the Company will, as promptly as practicable, take all necessary and desirable actions within its control (including, without limitation, calling special meetings of the Board and the Holders), so that each Director shall be elected from nominees determined as follows (subject to Section 2(e) and Section 10 ):
(i) the Management Director shall serve as a Director;
(ii) for so long as any Principal Stockholders Proportionate Percentage is 5% or more, but less than 10%, such Principal Stockholder or its Partial Rights Transferees, as applicable, shall have the right to nominate, in the aggregate, one Director (the 5% Board Right );
4
(iii) for so long as any Principal Stockholders Proportionate Percentage is 10% or more, but less than 25%, such Principal Stockholder or its Partial Rights Transferees, as applicable, shall have the right to nominate, in the aggregate (together with its Partial Rights Transferees of a 5% Board Right), two Directors (the 10% Board Right );
(iv) for so long as Apollos or its Complete Rights Transferees Proportionate Percentage is 25% or more, Apollo or such Complete Rights Transferee, as applicable, shall have the right to nominate, in the aggregate (together with its Partial Rights Transferees), five Directors (the 25% Apollo Board Right );
(v) for so long as Populars or its Complete Rights Transferees Proportionate Percentage is 25% or more, Popular or such Complete Rights Transferee, as applicable, shall have the right to nominate, in the aggregate (together with its Partial Rights Transferees), three Directors (the 25% Popular Board Right );
(vi) if the number of Directors nominated pursuant to the foregoing clauses (ii) through (v) is less than eight, then a committee of the Board comprised of all Directors other than (A) Independent Replacement Directors and (B) the Director or Directors who are to be replaced by Independent Replacement Directors because the Holder or Holders who nominated such Directors have lost the right to nominate such Directors pursuant to this Section 2 (the Independent Replacement Director Selection Committee ), shall have the right to (1) nominate Independent Replacement Directors to fill such vacancies, which nominations must be reasonably acceptable to each Principal Stockholder so long as such Principal Stockholders Proportionate Percentage is 5% or more, and (2) remove any Independent Replacement Directors at any time and for any reason; provided that (w) nothing in this Agreement shall affect the right of holders of a majority of the outstanding Common Shares to remove any Independent Replacement Director with or without cause or the right of any holder of outstanding Common Shares to nominate a person for election as a Director (whether to fill a vacancy or otherwise) at any meeting of the stockholders in accordance with applicable Law, the Certificate of Incorporation and the Companys bylaws; (x) the Independent Replacement Director Selection Committee shall act by the vote of a majority of all of its members (including any vacancies) in nominating and removing the Independent Replacement Directors; (y) except in connection with nominations for the annual meeting of the Holders or any special meeting of the Holders for which the notice of such meeting sets forth that the business to be conducted shall include the election of directors (and in the case of such a special meeting, solely to the extent of the number of directors so indicated to be elected), the Independent Replacement Director Selection Committee shall only nominate a person to be an Independent Replacement Director to the extent there exists, at such time, a vacancy on the Board; and (z) the Independent Replacement Director Selection Committee shall, in connection with nominating any person to be an Independent Replacement Director, indicate the order in which each Independent Replacement Director shall be automatically removed if the number of Independent Directors pursuant to this Section 2(d)(vi) decreases; and
5
(vii) for the avoidance of doubt, if a Holder loses the right to nominate a Director pursuant to this Section 2 , the Director who is to be replaced by an Independent Replacement Director shall be, subject to the terms of any applicable Adoption Agreement, designated by the Holder who has lost the right to nominate such Director (such designation to be made as promptly as practicable and, in any event, no later than two Business Days following the date on which such Holder loses such nomination right; provided that if such Holder fails to make such designation within such two Business Day period, then the Independent Replacement Committee may make such determination on a majority vote of the Directors not nominated by such Holder) from among the Directors such Holder and its applicable Partial Rights Transferees have nominated to the Board.
5. Section 2(e) Adjustments to Composition . Effective as of the date hereof, Section 2(e) of the Stockholder Agreement is hereby amended as follows:
(a) Subclause (i) of Section 2(e) shall be amended by adding the following proviso at the end of such subclause:
provided that, for the avoidance of doubt, if Popular, or its Complete Rights Transferee, or any of its respective Affiliates has made an Assignment in Part of its 5% Board Right or 10% Board Right prior to the First Board Trigger Date, the right to nominate an additional Director to the Board pursuant to this Section 2(e)(i) shall be determined as set forth in the Adoption Agreement executed and delivered to each of the parties to this Agreement by the Partial Rights Transferee and acknowledged and agreed to by Popular, or its Complete Rights Transferee;
(b) Subclause (ii) of Section 2(e) shall be amended by adding the following proviso at the end of such subclause:
provided that, for the avoidance of doubt, if Popular, or its Complete Rights Transferee, or any of its respective Affiliates has made an Assignment in Part of its 5% Board Right or 10% Board Right prior to the Second Board Trigger Date, the right to nominate an additional Director to the Board pursuant to this Section 2(e)(ii) shall be determined as set forth in the Adoption Agreement executed and delivered to each of the parties to this Agreement by the Partial Rights Transferee and acknowledged and agreed to by Popular, or its Complete Rights Transferee;
6. Section 2(g) Term; Removal and Replacement . Effective as of immediately prior to the IPO Registration Statement being declared effective, Section 2(g) of the Stockholder Agreement is hereby amended and restated as follows:
(g) Term: Removal and Replacement . Each Principal Stockholder and each of its Partial Rights Transferees agrees to vote all of its Common Shares and to take all other necessary or desirable actions within its control (whether in such Holders capacity as a Holder or otherwise, and including, without limitation, attendance at meetings in person or by proxy for purposes of obtaining a quorum and execution of written consents in lieu of meetings), and the Company will, as promptly as practicable, take all necessary and desirable actions within its control (including, without limitation, calling special meetings of the Board and the Holders), so that each of the nominees designated in Section 2(d) or Section 2(e) will be elected as Directors
6
at any annual or special meeting of the Holders (or by written consent in lieu of a meeting of the Holders), and each Director so elected will serve until their successors are duly elected and qualified pursuant to the terms of this Agreement or until their earlier death, disability, resignation or removal (with cause or without cause). Subject to applicable Law, no Director may be removed without the consent of the Holder who is entitled to nominate such individual as a Director pursuant this Agreement. Subject to applicable Law, a Director may only be removed at the direction of the party that is entitled to nominate such Director and, except as set forth in Section 2(d)(vi) and applicable Law, the vacancy created by any former Director may only be filled by a nominee of the party that was entitled to nominate such former Director. Each Principal Stockholder and each of its Partial Rights Transferees agrees to vote all of its Common Shares and to take all other necessary or desirable actions within its control (whether in such Holders capacity as a Holder or otherwise, and including, without limitation, attendance at meetings in person or by proxy for purposes of obtaining a quorum and execution of written consents in lieu of meetings), and the Company will, as promptly as practicable, take all necessary and desirable actions within its control (including, without limitation, calling special meetings of the Board and the Holders), so that each Director shall be removed as directed by the Holder entitled to nominate such Director. Furthermore, each Principal Stockholder and each of its Partial Rights Transferees shall vote all of its Common Shares to cause the individual then entitled to be the Management Director to be a member of the Board, including removing any person previously elected as the Management Director and no longer entitled to hold such position in accordance with this Agreement. Subject to the foregoing, in the event a vacancy is created on the Board by reason of the death, disability, resignation or removal (with cause or without cause) of any Director, each Principal Stockholder and each of its Partial Rights Transferees hereby agrees that such vacancy shall be filled in accordance with the procedures set forth in this Section 2 . Subject to applicable Law, the Company and each Principal Stockholder and each of its Partial Rights Transferees shall fill any vacancies on the Board in accordance with this Section 2 , as soon as practicable following the date such vacancy is created.
7. Section 2(k) Officers . Effective as of the date hereof, Section 2(k) of the Stockholder Agreement is hereby amended and restated as follows:
(k) Officers . The officers of the Company, Holdings and EVERTEC shall be elected, appointed and removed by the Board, the Holdings Board or the EVERTEC Board, as applicable, and shall perform such functions as delegated to them by such board. Subject to the limitations contained in the Companys bylaws, the Board may delegate to any officer of the Company or to any such other Person such authority to act on behalf of the Company as the Board may from time to time deem appropriate in its sole discretion. Subject to the limitations contained in Holdings limited liability operating agreement, the Holdings Board may delegate to any officer of Holdings or to any such other Person such authority to act on behalf of Holdings as the Holdings Board may from time to time deem appropriate in its sole discretion. Subject to the limitations contained in EVERTECs limited liability operating agreement, the EVERTEC Board may delegate to any officer of EVERTEC or to any such other Person such authority to act on behalf of EVERTEC as the EVERTEC Board may from time to time deem appropriate in its sole discretion.
7
8. Section 4 Transfer Restrictions; Permitted Transfers . Effective as of immediately prior to the IPO Registration Statement being declared effective, Section 4 of the Stockholder Agreement is hereby amended as follows:
(a) Sections 4(a) shall be amended and restated as follows:
(i) No Holder may Transfer its Common Shares prior to the earlier of (A) the date that is 30 months after the Merger Closing Date (such 30-month period, the Restricted Period ) and (B) the consummation of a Qualified Public Offering, except for (x) Permitted Transfers and (y) Transfers of Common Shares made in connection with a Qualified Public Offering. Notwithstanding the foregoing, no Management Holder may Transfer its Common Shares other than (1) Transfers of such Common Shares pursuant to Section 4(d) or Section 4(e) of this Agreement, (2) Transfers of Common Shares made pursuant to a Public Sale, (3) pledges of Common Shares to a bank, licensed security firm or investment bank; provided that in the case of the foregoing sub-clause (3) such Management Holder delivers written notice of such pledge to the Company within two Business Days after entering into a contract in respect of such pledge and such pledge does not require registration or qualification under the applicable securities Laws and such Common Shares may be sold in a Public Sale at the time of such pledge in accordance with this Agreement and applicable Law and (4) Permitted Transfers.
(ii) For so long as any Principal Stockholders Proportionate Percentage is at least 5%, without prior written approval of each such Principal Stockholder, no Holder may sell a number of its Common Shares equal to or greater than 20% of the total number of outstanding Common Shares at such time directly to any Prohibited Transferee.
(iii) Notwithstanding anything to the contrary set forth in this Agreement, no Transfer of Common Shares shall become effective and the Company shall not recognize any such Transfer (A) unless such Transfer complies with the provisions of this Section 4 , and (B) except in the case of a Transfer of Common Shares made pursuant to a Public Sale, until the Transferee (unless already party to this Agreement) executes and delivers to each party to this Agreement an Adoption Agreement. Subject to Section 10 , upon such Transfer and such execution and delivery of such Adoption Agreement, the Transferee shall be bound by, and entitled to the benefits of, this Agreement with respect to the Transferred Common Shares. Any Transfer of Common Shares in violation of this Section 4 shall be void ab initio .
(b) Sections 4(f)(ii) and 4(f)(iii) shall be amended and restated as follows:
(ii) Securities Act Legend . Each certificate or other instrument (including the statement issued by the Companys registrar in connection with a book-entry system) representing Common Shares shall be stamped or otherwise imprinted with a legend in substantially the following form:
THE SECURITIES REPRESENTED BY THIS [CERTIFICATE/STATEMENT] HAVE BEEN ACQUIRED FOR INVESTMENT AND HAVE NOT BEEN REGISTERED
8
UNDER THE SECURITIES ACT OF 1933, AS AMENDED (THE ACT), OR UNDER THE SECURITIES LAWS OF ANY STATE OR OTHER JURISDICTION. NEITHER THESE SECURITIES NOR ANY INTEREST OR PARTICIPATION HEREIN MAY BE REOFFERED, SOLD, ASSIGNED, TRANSFERRED, PLEDGED, ENCUMBERED OR OTHERWISE DISPOSED OF IN THE ABSENCE OF SUCH REGISTRATION OR AN EXEMPTION THEREFROM PURSUANT TO THE ACT AND APPLICABLE STATE SECURITIES LAWS. ANY OFFER, SALE, ASSIGNMENT, TRANSFER OR OTHER DISPOSITION OF THESE SECURITIES IN A TRANSACTION THAT IS NOT REGISTERED UNDER THE ACT IS SUBJECT TO THE COMPANYS RIGHT TO REQUIRE DELIVERY OF AN OPINION OF COUNSEL TO THE EFFECT THAT ANY PROPOSED TRANSFER OR RESALE IS IN COMPLIANCE WITH THE ACT AND ANY APPLICABLE STATE SECURITIES LAWS.
The Holder of any Common Shares by acceptance thereof agrees, prior to any Transfer of any such Common Shares, to give written notice to the Company of such Holders intention to effect such Transfer and to comply in all other respects with Section 4 and the provisions of this Section 4(f) . Each such notice shall describe the manner and circumstances of the proposed Transfer of Common Shares. Upon request by the Company, the Holder delivering such notice shall deliver a written opinion, addressed to the Company, of counsel for the Holder of such Common Shares, stating that in the opinion of such counsel (which opinion and counsel shall be reasonably satisfactory to the Company) such proposed Transfer does not involve a transaction requiring registration or qualification of such shares under the Securities Act or other applicable securities laws. Such Holder of such Common Shares shall be entitled to effect a Transfer of such Common Shares in accordance with the terms of the notice delivered to the Company, if such Transfer is otherwise in compliance with this Agreement and the Company does not reasonably object to such Transfer and request such opinion within 15 days after delivery of such notice, or, if it requests such opinion, does not reasonably object to such Transfer within 15 days after delivery of such opinion. Each certificate or other instrument (including the statement issued by the Companys registrar in connection with a book-entry system) evidencing any such Transferred Common Shares shall bear the legend set forth in this Section 4(f)(ii) unless (i) such opinion of counsel to the Holder of such shares (which opinion and counsel shall be reasonably acceptable to the Company) states that registration or qualification of any future Transfer of Common Shares is not required by the applicable provisions of the Securities Act or other applicable securities laws or (ii) the Company shall have waived the requirement of such legend.
9
(iii) Stockholders Agreement Legend . Each certificate or other instrument (including the statement issued by the Companys registrar in connection with a book-entry system) representing shares of Common Shares shall be endorsed with the following legend:
THE SECURITIES REPRESENTED BY THIS [CERTIFICATE/STATEMENT] ARE SUBJECT TO THE TERMS OF A STOCKHOLDER AGREEMENT DATED AS OF APRIL 17, 2012 (AS AMENDED, MODIFIED, SUPPLEMENTED OR RESTATED FROM TIME TO TIME, THE STOCKHOLDERS AGREEMENT), AMONG THE HOLDER OF SUCH SECURITIES (OR THE PREDECESSOR IN INTEREST TO THE HOLDER OF SUCH SECURITIES), THE COMPANY AND CERTAIN OTHER STOCKHOLDERS OF THE COMPANY. THE TERMS OF THE STOCKHOLDERS AGREEMENT INCLUDE, AMONG OTHER THINGS, RESTRICTIONS ON TRANSFERS. THE COMPANY WILL, UPON WRITTEN REQUEST, FURNISH A COPY OF SUCH STOCKHOLDERS AGREEMENT TO THE HOLDER HEREOF WITHOUT CHARGE.
The legend required under this Section 4(f)(iii) shall be removed upon the earlier of (i) termination of this Agreement in accordance with the provisions of Section 12(a) and (ii) with respect to any Common Shares to be sold in a Transfer pursuant to Public Sale, in connection with any such Transfer of Common Shares made pursuant to a Public Sale.
9. Section 5 Registration Rights . Effective as of the date hereof, Section 5 of the Stockholders Agreement is hereby amended as follows:
(a) The final sentence of Section 5(a)(i) shall be amended and restated as follows:
At the request of the Initial Requesting Holder, if (A) it is necessary in order to comply with the rules and regulations of any applicable Self-Regulatory Organization or (B) if the managing and lead underwriters, in their reasonable judgment, determine that it is advisable and inform the Initial Requesting Holder and the Company of such determination, the Company will cause the Conversion to occur.
(b) The second sentence of Section 5(a)(vii) shall be amended and restated as follows:
If the Demand Registration is an underwritten offering and the managing underwriters for such Demand Registration advise the Company that in their opinion the number of Registrable Shares and, if permitted hereunder, other securities requested to be included in such Demand Registration exceeds the number of Registrable Shares and other securities, if any, which can be sold in such offering without significantly delaying or jeopardizing the success of such offering, including by selling at a price per share within a price range reasonably acceptable to the Holders of a majority of the Registrable Shares requested to be included in the Demand Registration, including, if any securities other than Registrable Shares are to be included in such Demand Registration, each Principal Stockholder who has requested Registrable Shares that would constitute at least 10% of the Registrable Shares to be included in the Demand
10
Registration, the Company shall include in such Demand Registration the number of Registrable Shares which can be so sold in the following order of priority: (A) first , the Registrable Shares requested to be included in such Demand Registration in accordance with Section 5(a) or 5(c) , pro rata among the respective Holders of such Registrable Shares on the basis of the total number of Registrable Shares beneficially owned by each such Holder, and (B) second , all other securities requested to be included in such Demand Registration to the extent permitted hereunder; provided however that with respect to the Initial Demand Registration only, the order priority shall be as follows: (1) first , the securities the Company proposed to sell; (2) second , the Registrable Shares requested to be included in such Demand Registration in accordance with Section 5(a) or 5(c) , pro rata among the respective Holders of such Registrable Shares on the basis of the total number of Registrable Shares beneficially owned by each such Holder, and (3) third , all other securities requested to be included in such Demand Registration to the extent permitted hereunder.
(c) Section 5(b)(iv) shall be amended and restated as follows:
Priority on Shelf Takedowns . If the Shelf Takedown is an underwritten offering and the managing underwriters for such Shelf Takedown advise the Company that in their opinion the number of Registrable Shares and, if permitted hereunder, other securities requested to be included in such Shelf Takedown exceeds the number of Registrable Shares and other securities, if any, which can be sold in such offering without significantly delaying or jeopardizing the success of such offering, including by selling at a price per share within a price range reasonably acceptable to the Holders of a majority of the Registrable Shares requested to be included in the Shelf Takedown, including, if any securities other than Registrable Shares are to be included in such Shelf Takedown, each Principal Stockholder who has requested Registrable Shares that would constitute at least 10% of the Registrable Shares to be included in the Shelf Takedown, the Company shall include in such Shelf Takedown the number of Registrable Shares which can be so sold in the following order of priority: (A) first , the Registrable Shares requested to be included in such Shelf Takedown in accordance with to Section 5(b) or 5(c) , pro rata among the respective Holders of such Registrable Shares on the basis of the number of Registrable Shares beneficially owned by each such Holder; and (B) second , all other securities requested to be included in such Shelf Takedown to the extent permitted hereunder.
(d) Section 5(b)(vii) shall be amended by adding the following sentence to the end of such Section:
For the avoidance of doubt, an Automatic Shelf Registration Statement shall also be considered a Form S-3 Shelf so long as it is a Registration Statement on Form S-3 (or successor form).
(e) Section 5(c)(i) shall be amended and restated as follows:
(i) Right to Piggyback .
(A) Whenever the Company proposes to register any of its Common Shares (other than a registration on Form S-4 or Form S-8, or any successor of either such form,
11
or a registration relating solely to the offer and sale to the Companys employees pursuant to any employee stock plan or other employee benefit plan arrangement), whether or not following a request by an Initial Requesting Holder or Requesting Holder pursuant to a Demand Registration Notice (a Piggyback Registration ), or proposes to conduct a Shelf Takedown from an effective Form S-3 Shelf, whether or not following a request by a Requesting Holder pursuant to a Demand Shelf Takedown Notice (together with a Piggyback Registration, a Piggyback Takedown ), the Company shall give prompt written notice to all Holders of Registrable Shares of its intention to effect such Piggyback Takedown. In the case of a Piggyback Takedown that is a Shelf Takedown, such notice (a Shelf Takedown Piggyback Notice ) shall be given not less than three Business Days prior to the expected date of commencement of marketing efforts for such Shelf Takedown. In the case of a Piggyback Takedown that is an underwritten offering under a registration statement that is not a Form S-3 Shelf, such notice (a Non-Shelf Piggyback Notice ) shall be given not less than three Business Days prior to the expected date of filing of the registration statement for such Piggyback Registration or amendment thereof in which the Company first intends to identify the selling stockholders and number of Registrable Shares to be sold.
(B) If the Piggyback Takedown is being conducted as part of the Initial Public Offering, then notwithstanding anything to the contrary in this Agreement, Holders of Class B Shares (as determined prior to any Conversion of such shares in connection with the Initial Public Offering) shall not be permitted to request that the Company include their Registrable Shares in such Piggy Back Takedown and such Holders shall not be entitled to receive any notices related thereto.
(C) In order to request that any Registrable Shares be included in any Piggyback Takedown, a Holder with the right to participate in such Piggyback Takedown, shall provide the Company with written notice that it desires to include Registrable Shares in such Piggyback Takedown (the Piggyback Request Notice ) no later than two Business Days after the date on which the Company sent the Non-Shelf Piggyback Notice or Shelf Takedown Piggyback Notice, as applicable.
(D) Any Management Holder requesting to include Registrable Shares in any Piggyback Takedown (other than in connection with the Initial Public Offering) shall include in its Piggyback Request Notice the number of Registrable Shares such Holder requests to include in such Piggyback Takedown and the minimum price per share at which such Management Holder would be willing to sell the Registrable Shares requested to be included in such Piggyback Takedown (in each case, a Minimum Price ).
(E) Except as otherwise provided in this Section 5(c)(i) (including the cutbacks described in Section 5(c)(i)(F) and the withdrawal rights set forth in Section 5(c)(i)(G) ), any Holder who has delivered a Piggyback Request Notice in accordance with Section 5(c)(i)(C) shall sell in the applicable Piggyback Takedown, if consummated, the number of Registrable Shares set forth in such Piggyback Request Notice; provided , that, if the final price per share in such Piggyback Takedown is less than the Minimum Price indicated by a Management Holder in its Piggyback Request Notice, the Management Holder shall not sell, and the Company shall not include, any of such Management Holders Registrable Shares in such Piggyback Takedown.
12
(F) The Company shall, subject to the provisions of Section 5(c)(ii) , Section 5(c)(iii) , Section 5(m) and Section 5(o) and the withdrawal rights set forth in Section 5(c)(i)(G) , include in such Piggyback Takedown, as applicable, all Registrable Shares with respect to which the Company has received a Piggyback Request Notice for inclusion therein within two Business Days after the date on which the Company sent the Non-Shelf Piggyback Notice or Shelf Takedown Piggyback Notice, as applicable.
(G) Notwithstanding anything to the contrary contained herein, (1) the Company may determine not to proceed with any Piggyback Takedown upon written notice to the Holders of Registrable Shares requesting to include their Registrable Shares in such Piggyback Takedown, (2) any Principal Stockholder may withdraw its request to include Registrable Shares in any Piggyback Takedown, in whole or in part, by giving written notice to the Company of its intention to withdraw such request (including the amount of Registrable Shares to be withdrawn) at any time prior to the pricing of the proposed offering and (3) the withdrawal of such withdrawn Registrable Shares shall be irrevocable and after making the withdrawal, a Holder shall no longer have any right to include its Registrable Shares in that Piggyback Takedown.
(H) With respect to each Piggyback Takedown for which both Principal Stockholders have delivered a Piggyback Request Notice in accordance with Section 5(c)(i)(C) , the Principal Stockholders shall communicate with each other regarding their respective intentions to exercise or forego the withdrawal rights set forth in Section 5(c)(i)(G) and shall deliver a joint written notice to the Company, executed by each of the Principal Stockholders, indicating for each Principal Stockholder whether such Principal Stockholder is exercising its withdrawal rights set forth in Section 5(c)(i)(G) and, if so, the amount of Registrable Shares such Principal Stockholder is electing to withdraw.
(f) Section 5(c)(ii) shall be amended and restated as follows:
Priority on Primary Piggyback Takedowns . If a Piggyback Takedown is an underwritten primary registration on behalf of the Company, such registration includes Registrable Shares requested to be included by one or more Holders and the managing underwriters for a Piggyback Takedown advise the Company that in their opinion the number of securities requested to be included in such Piggyback Takedown exceeds the number which can be sold in such offering without significantly delaying or jeopardizing the success of such offering, including by selling at a price per share within a price range reasonably acceptable to the Company, the Company shall include in such Piggyback Takedown the number which can be so sold in the following order of priority: (A) first , the securities the Company proposes to sell; (B) second , the Registrable Shares requested to be included in such Piggyback Takedown in accordance with this Section 5 ( pro rata among the respective Holders of such Registrable Shares on the basis of the number of Registrable Shares beneficially owned by each such Holder); and (C) third , all other securities requested to be included in such Piggyback Takedown.
13
(g) Section 5(c)(iii) shall be amended and restated as follows:
Priority on Secondary Piggyback Takedowns . If (1) a Piggyback Takedown is an underwritten secondary registration on behalf of an Initial Requesting Holder, a Requesting Holder, or other holders of the Companys securities ( Other Holders ), (2) such registration includes Registrable Shares requested to be included by one or more Holders pursuant to Section 5(c)(i) , and (3) the managing underwriters advise the Company that in their opinion the number of securities requested to be included in such Piggyback Takedown exceeds the number of securities that can be sold in such offering without significantly delaying or jeopardizing the success of such offering, including by selling at a price per share within a price range reasonably acceptable to the Holders (including the Other Holders) of a majority of the Registrable Shares and other securities requested to be included in the Piggyback Takedown (and each Principal Stockholder who has requested Registrable Shares that would constitute at least 10% of the Registrable Shares to be included in the Piggyback Takedown), the Company shall include in such registration the number of securities that can be so sold in the following order of priority: (A) first , the Registrable Shares requested to be included in such registration in accordance with this Section 5 ( pro rata among the respective Holders of any such securities and Registrable Shares on the basis of the number of securities and Registrable Shares beneficially owned by each such Holder); (B) second , the securities requested to be included therein by the Other Holders requesting such registration ( pro rata among the holders of any such securities on the basis of the number of securities beneficially owned by each such holder); and (C) third , all other securities requested to be included in such registration.
(h) The parenthetical in the third sentence of Section 5(d)(i) shall be amended as follows:
(assuming for purposes of this calculation that the Conversion has occurred)
(i) Section 5(e)(xx) shall be amended and restated as follows:
(xx) in the case of certificated Registrable Shares, cooperate with the participating Holders of Registrable Shares and the managing underwriters to facilitate the timely preparation and delivery of certificates (not bearing any legends) or uncertificated shares evidenced by a book entry system maintained by the registrar of such shares representing Registrable Shares to be sold after receiving written representations from each participating Holder that the Registrable Shares represented by the certificates so delivered by such Holder will be transferred in accordance with the Registration Statement, and enable such Registrable Shares to be in such denominations and registered in such names as the Holders or managing underwriters may reasonably request at least two Business Days prior to any sale of Registrable Shares;
(j) Section 5(m) shall be amended and restated as follows:
Underwriter Cutback . Notwithstanding anything to the contrary set forth in this Section 5 , if the managing underwriters for an underwritten offering advise the Company that their opinion that the inclusion of all Registrable Shares proposed to be included in any registration by
14
any Holder would significantly jeopardize the success of such offering (including selling at a price per share that is an unreasonable discount to the price that could be achieved taking into account any prices quoted on any national securities exchange, if applicable, for the Registrable Shares), then the number of such Registrable Shares proposed to be included in such registration by each Holder shall be reduced to such lower number of Registrable Shares that the managing underwriters advise such Holder may sell; provided , however , that any such reduction shall be done on a pro rata basis in accordance with the Proportionate Percentages (assuming for the purposes of this calculation that the Conversion has occurred) of such Holders immediately prior to such offering, except, if (i) a Principal Stockholder has the right to request the selection of a Selected Underwriter with respect to such underwritten offering and has made a request for such selection, (ii) a Selected Underwriter has been selected pursuant to such request and (iii) such Selected Underwriter agrees that (A) such pro rata reduction would significantly jeopardize the success of such offering (including selling at a price per share that is an unreasonable discount to the price that could be achieved taking into account any prices quoted on any national securities exchange, if applicable, for the Registrable Shares) and (B) that the proposed reduction is as close to pro rata as is feasible without significantly jeopardizing the success of such offering (including selling at a price per share that is an unreasonable discount to the price that could be achieved taking into account any prices quoted on any national securities exchange, if applicable, for the Registrable Shares).
(k) Section 5 is hereby amended by adding the following at the end of such Section as a new Section (5)(o):
(o) Participation in Underwritten Offering/Sale of Registrable Shares; Use of Prospectus . No Person may participate in any underwritten offering hereunder unless such Person (i) agrees to sell such Persons securities on the basis provided in any underwriting arrangements in customary form acceptable to (A) in the case of a Piggyback Takedown which is a primary underwritten offering, the Company and (B) in the case of a Piggyback Takedown that is an underwritten secondary offering, an underwritten Shelf Takedown or an underwritten Demand Registration, the Company and the Holders of a majority of the Registrable Shares requested to be included in such offering (any such agreement an Underwriting Agreement ), and (ii) completes and executes all questionnaires, powers of attorney, indemnities, underwriting agreements and other documents reasonably required under the terms of such Underwriting Agreement; provided that no Holder of Registrable Shares included in any underwritten registration shall be required to make any representations or warranties to the Company or the underwriters (other than representations and warranties regarding (A) such Holders ownership of its Registrable Shares to be sold or transferred, (B) such Holders power and authority to effect such transfer and (C) such matters pertaining to compliance with securities laws as may be reasonably requested, but excluding representations and warranties as to the content of the Registration Statement, any Prospectus, Free Writing Prospectus or any other documents included in the Disclosure Package) or to undertake any indemnification obligations to the Company with respect thereto, except as otherwise provided in Section 5 of this Agreement, or to the underwriters with respect thereto, except to the extent of the indemnification being given to the Company and its controlling persons in Section 5 of this Agreement. Any Holder of Registrable Shares included in any underwritten registration shall be a party to the Underwriting Agreement and may, at its option, require that any or all of the conditions precedent to the
15
obligations of such underwriters under such Underwriting Agreement be conditions precedent to the obligations of such Holder. Each Holder agrees that, upon receipt of any notice contemplated in Section 5(e)(v)(A)(1) , such Holder will forthwith discontinue the disposition of its Registrable Shares pursuant to the applicable Registration Statement or Prospectus until such Holder receives the copies of the supplemented or amended Prospectus or Free Writing Prospectus as contemplated by Section 5(e)(v)(A)(1) , or until it is advised in writing by the Company that the use of the applicable Prospectus or Free Writing Prospectus may be resumed, and has received copies of any amendments or supplements thereto.
10. Section 6 Preemptive Rights . Effective as of the date hereof, Section 6(b)(ii) of the Stockholders Agreement is hereby amended and restated as follows:
(ii) (A) non-voting securities of the Company, including any options, warrants or other securities convertible into or exercisable or exchangeable for any such non-voting securities, issued pursuant to the Management Long-Term Compensation Plan, in an aggregate amount (inclusive of any such securities that have been converted into, exercised or exchanged for voting securities) at any time outstanding not to exceed (on an as-converted, exercised or exchanged basis) 2,921,604 Common Shares, and (B) securities of the Company, including any options, warrants or other securities convertible into or exercisable or exchangeable for any such securities, issued pursuant to an equity incentive plan approved by the Board and for so long as any Principal Stockholders Proportionate Percentage is at least 20%, such Principal Stockholder, in each case subject to adjustments for any stock dividends or distributions, stock splits, reclassifications, recapitalizations or other subdivisions or combinations of such Common Shares;
11. Section 8(g) Dividends . Effective as of the date hereof, Section 8(g) of the Stockholders Agreement is hereby amended and restated as follows:
(g) Dividends . Prior to the completion of a Qualified Public Offering, (i) all dividends shall be declared and paid in accordance with any dividend policy in effect at the Company, Holdings and EVERTEC (the Dividend Policy ) and (ii) for so long as any Principal Stockholders Proportionate Percentage is at least 20%, without the prior approval of each such Principal Stockholder, the Company shall not use any proceeds obtained from the incurrence of Indebtedness by the Company to pay any dividend to the Companys stockholders. The Dividend Policy may be adopted and/or amended by the Board from time to time; provided that no dividend shall be paid or declared (i) in excess of the Companys earnings, Holdings earnings or EVERTECs earnings, as the case may be, and (ii) in an amount which, in the reasonable judgment of the Board, would adversely affect the working capital levels necessary for the Company, Holdings and EVERTEC to conduct their respective operations in accordance with any then-in-effect Business Plan. For the avoidance of doubt, following the completion of a Qualified Public Offering, this Section 8(g) shall be of no further force and effect.
16
12. Section 8(k) Group Status . Effective as of immediately prior to the IPO Registration Statement being declared effective, Section 8(k) of the Stockholder Agreement is hereby amended and restated as follows:
(k) Group Status . To the extent that it is necessary for the Company to qualify as a controlled company (or similar status) pursuant to the rules of any securities exchange on which the Company is listed, (i) no Principal Stockholder or any of its Partial Rights Transferees shall deny group status for purposes of Section 13(d) of the Exchange Act (or the rules promulgated pursuant thereto) with the other Principal Stockholder and Partial Rights Transferees and (ii) such Holders shall timely file and amend a Schedule 13D or Schedule 13G for the group with the U.S. Securities and Exchange Commission.
13. Section 8 Additional Agreements . Effective as of the date hereof, Section 8 of the Stockholder Agreement is hereby amended by adding the following at the end of such Section as a new Section 8(l):
(l) Post-Conversion Recapitalization . If, in connection with a Qualified Public Offering, the Board causes the Automatic Conversion (as defined in the Certificate of Incorporation in effect at the time of the Conversion) in accordance with the terms set forth in the Certificate of Incorporation (as in effect at the time of the Conversion) and such Qualified Public Offering is not consummated, the Company and each Holder shall take all actions necessary so that each Holder shall own the same number and class of Common Shares as such Holder would have owned had such Automatic Conversion never occurred, including, without limitation, (i) approving any necessary amendments to the Certificate of Incorporation and (ii) exchanging all Class A Shares received by any Management Holders in the Automatic Conversion for the same number of Class B Shares.
14. Section 11 Company Governing Documents Post-IPO . Effective as of the date hereof, Section 11 of the Stockholders Agreement is hereby amended and restated as follows:
The Company and the Holders shall cause the certificate of incorporation and bylaws (or other applicable organizational documents) of the Company, Holdings, EVERTEC and any entity that beneficially owns 100% of the equity securities of EVERTEC and that will issue equity securities in connection with an Initial Public Offering to be amended in order to preserve the rights of the Principal Stockholders and any Partial Rights Transferees set forth in this Agreement to the maximum extent permitted under Law.
15. Section 12 Miscellaneous Provisions . Effective as of the date hereof, Section 12(h) of the Stockholders Agreement is hereby amended by adding the words prior to the Conversion, at the beginning of subclause (i) of the proviso.
B. Miscellaneous . This Amendment and the Stockholder Agreement, together, contain the complete agreement among the Company and the Holders and supersede any prior understandings, agreements, letters of intent, or representations by or among such parties, written or oral, to the extent they relate to the subject matter hereof. Except as specifically amended hereby, the Stockholder Agreement, as amended hereby, shall remain in full force and effect. The terms and provisions of Section 12 of the Stockholder Agreement are incorporated herein by reference as if set forth herein in their entirety and shall apply mutatis mutandis to this Amendment.
* * * * *
17
IN WITNESS WHEREOF, the Company has executed or caused this Amendment to be executed as of the date first written above.
EVERTEC, INC. | ||||
By: |
/s/ Peter Harrington |
Name: | Peter Harrington | |
Title: | President and CEO |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS A STOCKHOLDERS: | ||||
AP CARIB HOLDINGS, LTD. | ||||
By: | Apollo Management VII, L.P., | |||
its sole director | ||||
By: | AIF VII Management, LLC, | |||
its general partner | ||||
By: |
/s/ Scott Ross |
|||
Name: | Scott Ross | |||
Title: | ||||
POPULAR, INC. | ||||
By: |
/s/ Ivan Pagan |
|||
Name: | Ivan Pagan | |||
Title: | SVP |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Félix M. Villamil Pagani |
|
Name: | Félix M. Villamil Pagani |
The spouse of the above signed Management Holder hereby executes this Amendment to acknowledge (a) the fairness of this Amendment and (b) that binding such spouses community interest, if any, in the Common Shares and any other securities referred to in this Amendment to the terms of this Amendment is in such spouses best interest.
SPOUSE OF MANAGEMENT HOLDER | ||||
By: |
/s/ Lourdes Durán |
|||
Name: | Lourdes Durán |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Carlos J. Ramírez |
|
Name: | Carlos J. Ramírez |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Jorge Rafael Hernández Gonzalez |
|
Name: | Jorge Rafael Hernández Gonzalez |
The spouse of the above signed Management Holder hereby executes this Amendment to acknowledge (a) the fairness of this Amendment and (b) that binding such spouses community interest, if any, in the Common Shares and any other securities referred to in this Amendment to the terms of this Amendment is in such spouses best interest.
SPOUSE OF MANAGEMENT HOLDER | ||||
By: |
/s/ Soraya Cheleuitte |
|||
Name: | Soraya Cheleuitte |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Luis Gerardo Alvarado |
|
Name: | Luis Gerardo Alvarado |
The spouse of the above signed Management Holder hereby executes this Amendment to acknowledge (a) the fairness of this Amendment and (b) that binding such spouses community interest, if any, in the Common Shares and any other securities referred to in this Amendment to the terms of this Amendment is in such spouses best interest.
SPOUSE OF MANAGEMENT HOLDER | ||||
By: |
/s/ Alexandra Villalobos Montero |
|||
Name: | Alexandra Villalobos Montero |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Miguel Vizcarrondo |
|
Name: | Miguel Vizcarrondo |
The spouse of the above signed Management Holder hereby executes this Amendment to acknowledge (a) the fairness of this Amendment and (b) that binding such spouses community interest, if any, in the Common Shares and any other securities referred to in this Amendment to the terms of this Amendment is in such spouses best interest.
SPOUSE OF MANAGEMENT HOLDER | ||||
By: |
/s/ Jackeline Cardona |
|||
Name: | Jackeline Cardona |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Raúl Aponte |
|
Name: | Raúl Aponte |
The spouse of the above signed Management Holder hereby executes this Amendment to acknowledge (a) the fairness of this Amendment and (b) that binding such spouses community interest, if any, in the Common Shares and any other securities referred to in this Amendment to the terms of this Amendment is in such spouses best interest.
SPOUSE OF MANAGEMENT HOLDER | ||||
By: |
/s/ Madeline Fontanés |
|||
Name: | Madeline Fontanés |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Ramón Luis Meléndez |
|
Name: | Ramón Luis Meléndez |
The spouse of the above signed Management Holder hereby executes this Amendment to acknowledge (a) the fairness of this Amendment and (b) that binding such spouses community interest, if any, in the Common Shares and any other securities referred to in this Amendment to the terms of this Amendment is in such spouses best interest.
SPOUSE OF MANAGEMENT HOLDER | ||||
By: |
/s/ Ana M. Hernández Colón |
|||
Name: | Ana M. Hernández Colón |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ José Luis Casas |
|
Name: | José Luis Casas |
The spouse of the above signed Management Holder hereby executes this Amendment to acknowledge (a) the fairness of this Amendment and (b) that binding such spouses community interest, if any, in the Common Shares and any other securities referred to in this Amendment to the terms of this Amendment is in such spouses best interest.
SPOUSE OF MANAGEMENT HOLDER | ||||
By: |
/s/ Emi Escribá |
|||
Name: | Emi Escribá |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Miguel Angel Mercado Morales |
|
Name: | Miguel Angel Mercado Morales |
The spouse of the above signed Management Holder hereby executes this Amendment to acknowledge (a) the fairness of this Amendment and (b) that binding such spouses community interest, if any, in the Common Shares and any other securities referred to in this Amendment to the terms of this Amendment is in such spouses best interest.
SPOUSE OF MANAGEMENT HOLDER | ||||
By: |
/s/ Marena Rodríguez |
|||
Name: | Marena Rodríguez |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Luisa Wert Serrano |
|
Name: | Luisa Wert Serrano |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Wanda Betancourt Diaz |
|
Name: | Wanda Betancourt Diaz |
The spouse of the above signed Management Holder hereby executes this Amendment to acknowledge (a) the fairness of this Amendment and (b) that binding such spouses community interest, if any, in the Common Shares and any other securities referred to in this Amendment to the terms of this Amendment is in such spouses best interest.
SPOUSE OF MANAGEMENT HOLDER | ||||
By: |
/s/ Joseph Albino |
|||
Name: | Joseph Albino |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Lilia Sylvette Ramos Figueroa |
|
Name: | Lilia Sylvette Ramos Figueroa |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Luis Cabrera |
|
Name: | Luis Cabrera |
The spouse of the above signed Management Holder hereby executes this Amendment to acknowledge (a) the fairness of this Amendment and (b) that binding such spouses community interest, if any, in the Common Shares and any other securities referred to in this Amendment to the terms of this Amendment is in such spouses best interest.
SPOUSE OF MANAGEMENT HOLDER | ||||
By: |
/s/ Elisa Sánchez Colberg |
|||
Name: | Elisa Sánchez Colberg |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Juan Jose Roman Jimenez |
|
Name: | Juan Jose Roman Jimenez |
The spouse of the above signed Management Holder hereby executes this Amendment to acknowledge (a) the fairness of this Amendment and (b) that binding such spouses community interest, if any, in the Common Shares and any other securities referred to in this Amendment to the terms of this Amendment is in such spouses best interest.
SPOUSE OF MANAGEMENT HOLDER | ||||
By: |
/s/ Maday Viera |
|||
Name: | Maday Viera |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Miguel Arocho |
|
Name: | Miguel Arocho |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Marcelino Zayas |
|
Name: | Marcelino Zayas |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Maria Gois |
|
Name: | Maria Gois |
The spouse of the above signed Management Holder hereby executes this Amendment to acknowledge (a) the fairness of this Amendment and (b) that binding such spouses community interest, if any, in the Common Shares and any other securities referred to in this Amendment to the terms of this Amendment is in such spouses best interest.
SPOUSE OF MANAGEMENT HOLDER | ||||
By: |
/s/ Renzo Pilotta |
|||
Name: | Renzo Pilotta |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Peter Harrington |
|
Name: | Peter Harrington |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
Thomas M. White 2006 Trust | ||
By: |
/s/ Thomas M. White |
|
Name: | Trustee |
[Signature Page to the Amendment to the Stockholder Agreement]
CLASS B STOCKHOLDER | ||
By: |
/s/ Phil Steurer |
|
Name: | Phil Steurer |
[Signature Page to the Amendment to the Stockholder Agreement]
Exhibit 10.7
EXECUTION VERSION
This Amended and Restated Master Service Agreement (the Master Agreement ) is made as of this September 30, 2010, among POPULAR, INC. ( Popular or COMPANY ), a corporation organized and existing under the laws of the Commonwealth of Puerto Rico, BANCO POPULAR DE PUERTO RICO ( BPPR and, together with Popular, Popular Parties ), a bank organized and existing under the laws of the Commonwealth of Puerto Rico, and EVERTEC, INC. , a corporation organized and existing under the laws of the Commonwealth of Puerto Rico, and its Subsidiaries (hereinafter referred to as EVERTEC ).
WITNESSETH
WHEREAS, COMPANY, acting through its Subsidiaries, is a financial services provider based in Puerto Rico with operations in Puerto Rico, the United States and the Caribbean; and
WHEREAS, EVERTEC is in the business of, among other things, providing data processing, application processing, check imaging, transmission, telecommunications, credit and debit card transaction processing, and related operational, technical, and consulting services, and such other services as the parties hereto may agree to from time to time;
WHEREAS , Popular and EVERTEC previously entered into a Master Service Agreement on April 1, 2010 (the 2010 MSA ); and
WHEREAS , the parties desire to amend and restate the 2010 MSA in order to validate the services under the 2010 MSA, as well as provide for certain changes and additions to such services and revisions to the terms of the 2010 MSA;
NOW THEREFORE, in consideration of the payments to be made and services to be performed hereunder, upon the terms and subject to the conditions set forth in this Master Agreement and intending to be legally bound, the parties hereto agree to the following terms and conditions:
ARTICLE ONE GENERAL PROVISIONS
1.1. | Definitions . Capitalized terms not otherwise defined herein will have the meanings set forth in this Section 1.1: |
a) | Affiliate means, with respect to any Person, any other Person, directly or indirectly, through one or more intermediaries, Controlling, Controlled by, or under common Control with, such Person. Notwithstanding the foregoing, (i) with respect to Apollo, the term Affiliate shall (x) include any investment fund with respect to which Apollo Global Management LLC or its Controlled Affiliates (including its and their respective successors) are the sole or, if not sole, primary investment managers and, subject to clause (y) below, each of their Subsidiaries and (y) not include portfolio companies of Apollo Global Management LLC or its Controlled Affiliates and, (ii) with respect to Popular (to the extent that at the time of determination it is engaged in a private equity or similar business), the term Affiliate shall not include portfolio companies of Popular or its Controlled Affiliates. |
b) | Agreement and Plan of Merger means the Agreement and Plan of Merger, dated June 30, 2010, among Popular, AP Carib Holdings Ltd., Carib Acquisition, Inc., and EVERTEC, as it may be amended, restated or supplemented from time to time. |
c) | Apollo means AP Carib Holdings, Ltd., an exempted company organized under the laws of the Cayman Islands. |
d) | Asset Acquirer has the meaning set forth in Section 1.5(c). |
e) | Assignee Sub has the meaning set forth in Section 1.5(b). |
f) | Authorized Locations means the data centers and other locations owned or leased by EVERTEC, or COMPANY, BPPR, or one of their respective Subsidiaries, as the same may be amended from time to time, for providing the Services and/or maintaining, processing, or storing Company Data under this Master Agreement. |
g) | Banking Affiliate Restrictions shall mean the restrictions imposed upon the Banking Affiliates by the provisions of Section 23A and Section 23B of the Federal Reserve Act, and by Regulation W of the Federal Reserve Board, as amended from time to time. |
h) | Banking Affiliate shall refer to any banking institution, including its respective subsidiaries, that is an affiliate of EVERTEC for purposes of Section 23A and Section 23B of the Federal Reserve Act and Regulation W of the Federal Reserve Board, as amended from time to time. |
i) | beneficially owned , beneficial ownership and similar phrases have the same meanings as such terms have under Rule 13d-3 (or any successor rule then in effect) under the Exchange Act, except that in calculating the beneficial ownership of any Person, such Person shall be deemed to have beneficial ownership of all securities that such Person has the right to acquire, whether such right is currently exercisable or is exercisable upon the occurrence of a subsequent event. Notwithstanding the foregoing, no Person (the Initial Person ) shall be deemed to beneficially own any securities beneficially owned by another Person who is not an Affiliate of such Initial Person (the Other Person ) (disregarding solely for the purposes of determining securities beneficially owned by such Other Person, (i) application of this sentence to any securities that have been Transferred (other than in the form of a pledge, hypothecation or similar grant of a security interest only and which shall not involve the grant of a proxy or other right with respect to the voting of such securities) to such Other Person in compliance with the Stockholder Agreement or other applicable Group Agreement and (ii) any Group Securities with respect to such Other Person), including, without limitation, another Holder that is not an Affiliate of such Initial Person. |
j) | Best Efforts means the efforts that a prudent Person desirous of achieving a result would use in similar circumstances to ensure that such result is achieved in the time period expressly contemplated or, in the absence of an expressly contemplated time period, in such time period as applicable, in accordance with historical practices and, to the extent there are no historical practices, within a commercially reasonable time period. |
k) | Business Continuity/Disaster Recovery Plan means the processes, preventive arrangements and measures taken by a party to be able to respond to an Event in order to be able to recuperate and continue offering its services. |
l) | Business Day will be each day from Monday through Friday, except for Legal Holidays. |
m) | Client shall mean any person or entity who establishes or maintains a contractual relationship with COMPANY, BPPR, or one of their respective Subsidiaries for obtaining any service or product offered by EVERTEC and/or COMPANY, BPPR, or one of their respective Subsidiaries. |
n) | Common Shares means the common stock of EVERTEC, par value $1.00 per share (or the common stock of any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries). |
o) | Company Data means data, records and information of Company, BPPR or one of their respective Subsidiaries that is maintained or processed by EVERTEC, including all Customer Information. |
p) | Confidential Information means all confidential or proprietary data, information, know-how and documentation not generally known to the public and any and all tangible embodiments thereof, including but not limited to, that which relates to business plans, financial information and projections, agreements with Third Parties, drawings, designs, specifications, estimates, blueprints, plans, data, reports, models, memoranda, notebooks, notes, sketches, artwork, mock-ups, letters, manuals, patents, patent applications, trade secrets, research, products, services, suppliers, customers, markets, software, developments, inventions, processes, technology, Intellectual Property, engineering, hardware configuration, marketing, operations, pricing, distribution, licenses, budgets or finances, and copies of all or portions thereof which in any way related to the business of EVERTEC, or of COMPANY, BPPR, or one of their respective Subsidiaries, as the case may be, whether or not disclosed, designated or marked as proprietary, confidential or otherwise. Confidential Information will include EVERTECs physical security systems, access control systems, and specialized recovery equipment and techniques. Confidential Information will include the Customer Information and Company Data of COMPANY, BPPR, or one of their respective Subsidiaries. |
q) | Control Acquirer has the meaning set forth in Section 1.31(a). |
r) | Control, and its correlative meanings, Controlling, and Controlled, means the possession, direct or indirect, or the power to direct or cause the direction of the management and policies of a Person, whether through the ownership of voting securities, by contract or otherwise. |
s) | CPI means the All Items Consumer Price Index All Urban Consumers, U.S. City Average (1982-84 100), which is published by the U.S. Department of Labor, Bureau of Labor Statistics. |
t) | Disaster Recovery Service Addendum means the Disaster Recovery Service Addendum, dated as of the date hereof, among Popular, BPPR and EVERTEC, as it may amended, restated or supplemented from time to time. |
2
u) | Drag-Along Transaction has the meaning set forth in Section 4(d)(i) of the Stockholder Agreement. |
v) | Dragged Asset Sale has the meaning set forth in Section 4(d)(vii) of the Stockholder Agreement. |
w) | Encumbrances means any direct or indirect encumbrances, lien, pledge, security interest, claim, charges, option, right of first refusal or offer, mortgage, deed of trust, easement, or any other restriction or third party right, including restrictions on the right to vote equity interests. |
x) | Event means any event that requires a party to put into effect its Business Continuity/Disaster Recovery Plan. |
y) | EVERTEC Change of Control means, with respect to EVERTEC, any: |
(i) merger, consolidation or other business combination of EVERTEC (or any Subsidiary or Subsidiaries that alone or together represent all or substantially all of EVERTECs consolidated business at that time) or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries that results in the stockholders of EVERTEC (or such Subsidiary or Subsidiaries) or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries or the surviving entity thereof, as applicable, immediately before the consummation of such transaction or a series of related transactions, holding, directly or indirectly, less than 50% of the voting power of EVERTEC (or such Subsidiary or Subsidiaries) or any such successor, other entity or surviving entity, as applicable, immediately following the consummation of such transaction or series of related transactions; provided that this clause (i) shall not be deemed applicable to any merger, consolidation or other business combination, if, as a result of any such merger, consolidation or other business combination, no Person or Group of Persons that had not had control of EVERTEC immediately prior to such transaction, as such term is defined under the Bank Holding Company Act of 1956, shall have obtained such control;
(ii) Transfer (other than in the form of a pledge, hypothecation or similar grant of a security interest only and which shall not involve the grant of a proxy or other right with respect to the voting of such equity), in one or a series of related transactions, of equity representing 50% or more of the voting power of EVERTEC (or any Subsidiary or Subsidiaries that alone or together represent all or substantially all of EVERTECs consolidated business at that time) or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries to a Person or Group of Persons (other than a Transfer of such equity to Apollo Global Management LLC, Popular, any Permitted Ultimate Parent, or their respective Controlled Affiliates);
(iii) transaction in which a majority of the board of directors or equivalent governing body of EVERTEC (or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries) immediately following or as a proximate cause of such transaction is comprised of persons who were not members of the board of directors or equivalent governing body of EVERTEC (or such successor or other entity) immediately prior to such transaction (or are not nominated by Apollo Global Management LLC, Popular, any Permitted Ultimate Parent or their respective Controlled Affiliates) except, (X) resulting from the compliance, at the time of an initial public offering of either Holdco or EVERTEC (or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries), with the listing requirements, listed company manual or similar rules or regulations of the securities exchange on which Holdcos or EVERTECs (or such successors or other entitys), as the case may be, equity securities will be listed pursuant to such initial public offering, (Y) if a majority of such board of directors is not independent under the rules of the applicable securities exchange on the date following such initial public offering upon which Holdco or EVERTEC (or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries), as the case may be, first ceases to be a controlled company (or similar status) under the rules and regulations of such exchange, resulting from compliance with the rules and regulations of such exchange that first apply upon Holdco or EVERTEC (or such successors or other entitys), as the case may be, ceasing to be a controlled company (or similar status), or (Z) the loss of directors of EVERTEC pursuant to Section 2 of the Stockholder Agreement (as in effect on the date hereof or as may be amended with the approval of Popular and BPPR) that does not result in another Person or Group of Persons having the right or ability to appoint a majority of the board of directors or equivalent governing body of Holdco or EVERTEC (or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries) as a result of such transaction; provided that, for the avoidance of doubt, this clause (Z) shall only apply to the resignation and initial replacement of such directors and not to any subsequent replacement of such directors (whether in connection with another transaction or otherwise); or
(iv) sale or other disposition in one or a series of related transactions of all or substantially all of the assets of EVERTEC and its Subsidiaries (or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries) to a Person who is not an Affiliate of EVERTEC at such time.
3
z) | Exchange Act means the Securities Exchange Act of 1934. |
aa) | Federal Reserve Board means the Board of Governors of the Federal Reserve System. |
bb) | FFIEC means the Federal Financial Institutions Examination Council. |
cc) | Force Majeure means causes beyond a Persons reasonable control, including, but not limited to, acts of God, acts of civil or military authority, war, terrorism, civil commotion, governmental action, explosion, strikes, labor disputes, riots, sabotage, epidemics, fires, floods, hurricanes, earthquakes, or other similar events or disasters. |
dd) | Governmental Authority means the government or any agency thereof, of any nation, state, commonwealth (including the Commonwealth of Puerto Rico), city, municipality or political subdivision thereof, any entity exercising executive, legislative, judicial, regulatory or administrative functions of or pertaining to the government that have regulatory, supervisory, and/or examination authority with respect to COMPANY, BPPR, or one of their respective Subsidiaries and/or of EVERTEC with respect to the matters covered by the Services or their respective operations or financial condition, any quasi governmental entity or arbitral body, any SRO and any applicable stock exchange. |
ee) | Group Agreement means any agreement governing the acquisition, holding, voting or disposition of securities of a Person; provided, that, so long as Apollo or a subsequent Permitted Controlling Holder is an Affiliate of such Person, such Person is a party to such agreement. |
ff) | Group of Persons means a group of Persons that would constitute a group as determined pursuant to Section 13(d) of the Exchange Act and the rules and regulations promulgated thereunder. |
gg) | Group Securities means any securities beneficially owned by a Person solely as a result of the Stockholder Agreement or any other Group Agreement and, for the avoidance of doubt, which securities have not been Transferred to such Person or any of its Controlled Affiliates. |
hh) | Holdco Common Shares means the common stock of Holdco, par value $0.01 per share. |
ii) | Holdco means Carib Holdings, Inc., a corporation organized under the laws of the Commonwealth of Puerto Rico. |
jj) | Holders means the holders of Holdco Common Shares who are parties to the Stockholder Agreement as set forth in Schedule I thereto, as the same may be amended or supplemented from time to time. |
kk) | Indebtedness means, with respect to any Person, (a) all indebtedness of such Person, whether or not contingent, for borrowed money, and (b) all obligations of such Person evidenced by notes, bonds, debentures or other similar debt instruments. |
ll) | Initial Person has the meaning set forth in the definition of beneficially owned . |
mm) | Intellectual Property means any and all trademarks, service marks, copyrights, patents, trade secrets, commercial and/or internet domain names, software, source codes, contract forms, client lists, marketing surveys or other information, the names, features, designs, functionalities and other specifications related to the names of products or services developed or used or that may hereafter be developed offered or sold by any of the parties, and programs, methods of processing, specific design and structure of individual programs and their interaction and unique programming techniques employed therein. |
nn) | Jurisdiction has the meaning set forth in Section 1.5(b). |
oo) | Legal Holiday means Saturday, Sunday or any federal and/or local legal holiday in the Commonwealth of Puerto Rico that is observed by EVERTEC, except as otherwise provided in the Service Level Agreement, a Service Addendum, or as agreed to in writing between the parties. |
pp) | Legal Requirements mean any applicable federal, state, Puerto Rico, local, municipal, foreign, international, multinational, or other administrative order, constitution, law, ordinance, principle of law, regulation, statute, guidance or treaty issued by a Governmental Authority, and any standards or guidance issued by the FFIEC. |
qq) | Loss(es) means losses, liabilities, claims, damages, fines, expenses, penalties, interest expense, costs and fees and disbursements (including reasonable legal counsel and experts fees and disbursements), net of any amounts recovered with respect thereto under insurance policies covering any liability thereof if and to the extent applicable in each case, individually or collectively. |
rr) | Material Adverse Effect means, with respect to any Person, any fact, event, change, effect, development, condition or occurrence that has a materially adverse effect on or with respect to any business, assets, liabilities, financial condition, or results of operations of such Person. |
ss) | Merger IP Licenses has the meaning set forth in Section 1.26. |
tt) | Non-Controlled Public Entity means a Person which has equity securities listed on national stock exchange and which Persons Affiliates do not beneficially own securities representing the majority of the voting power to elect the members of the board of directors or other governing body of such Person. |
uu) | Other Person has the meaning set forth in the definition of beneficially owned . |
4
vv) | Outsourced Processing Contracts means the agreement(s) pursuant to which (i) Metavante Technologies, Inc. (or its successor, Fidelity National Information Services, Inc.) provides core bank processing services to Banco Popular North America and (ii) Total Systems Services, Inc. provides credit card processing services to BPPR. |
ww) | Permitted Assignment means a Permitted Subsidiary Assignment or a Permitted Third-Party Assignment. |
xx) | Permitted Controlling Holder means a Person that (i) beneficially owns equity securities representing a majority of the voting power to elect the directors of EVERTEC or (ii) any successor or any other entity holding all or substantially all of the assets of EVERTEC and its Subsidiaries in a transaction or series of transactions, in each case, without contravening Section 1.5 or without Popular or BPPR validly exercising their termination right pursuant to Section 1.31 provided that such Person shall be a Permitted Controlling Holder only with respect to the applicable entity that issues such securities. |
yy) | Permitted Subsidiary Assignment means an assignment by EVERTEC of any of its rights, duties or obligations under this Master Agreement to an Assignee Sub in compliance with the provisions of Section 1.5. |
zz) | Permitted Third-Party Assignment means an assignment by EVERTEC of all its rights, duties and obligations under this Master Agreement to an Asset Acquirer in compliance with the provisions of Section 1.5. |
aaa) | Permitted Ultimate Parent means with respect to a Permitted Controlling Holder, its Ultimate Parent Entity. |
bbb) | Person means any individual, corporation, partnership, trust, incorporated or unincorporated association, joint venture, joint stock company, limited liability company, Governmental Authority or other entity of any kind, and will include any assignee and/or successor (by merger or otherwise) of such entity in connection therewith. |
ccc) | Popular Parties Change of Control means, with respect to Popular and/or BPPR, the acquisition, by a non-Affiliate of the Popular Parties, of (i) more than fifty percent (50%) of the voting power of Popular and/or BPPR, as the case may be or (ii) the legal power to designate a majority of the board of directors (or other persons performing similar functions) of Popular and/or BPPR, as the case may be. |
ddd) | Region means Puerto Rico, the U.S. Virgin Islands and the British Virgin Islands. |
eee) | Representative means with respect to a particular Person, any director, officer, partner, member, employee, agent, consultant, advisor, or other representative of such Person, including legal counsel, accountants, and financial advisors. |
fff) | Services means any service contracted from EVERTEC by COMPANY, BPPR, or one of their respective Subsidiaries under this Master Agreement, including any System used therewith. |
ggg) | Solvent with regard to any Person, means that (i) the sum of the assets of such Person, both at a fair valuation and at a present fair salable value, exceeds its liabilities, including contingent, subordinated, unmatured, unliquidated, and disputed liabilities; (ii) such Person has sufficient capital with which to conduct its business; and (iii) such Person has not incurred debts beyond its ability to pay such debts as they mature. For purposes of this definition, debt means any liability on a claim, and claim means (x) a right to payment, whether or not such right is reduced to judgment, liquidated, unliquidated, fixed, contingent, matured, unmatured, disputed, undisputed, legal, equitable, secured or unsecured or (y) a right to an equitable remedy for breach of performance to the extent such breach gives rise to a payment, whether or not such right to an equitable remedy is reduced to judgment, fixed, contingent, matured, unmatured, disputed, undisputed, secured or unsecured. With respect to any such contingent liabilities, such liabilities shall be computed at the amount which, in light of all the facts and circumstances existing at the time, represents the amount which can reasonably be expected to become an actual or matured liability. |
hhh) | SPV Affiliate means with respect to any Person, any Affiliate of such Person, whose direct or indirect interest in the Common Shares constitutes more than 30% (by value) of the equity securities portfolio of such Affiliate. |
iii) | SRO means any domestic or foreign securities, broker-dealer, investment adviser or insurance industry self-regulatory organization. |
jjj) | Stockholder Agreement means the Stockholder Agreement among Carib Holdings, Inc. and the holders party thereto dated September 30, 2010. |
kkk) | Subsidiary means, with respect to any Person, any corporation, association, partnership, limited liability company or other business entity of which 50% or more of the total voting power or equity interests (including partnership interests) entitled (without regard to the occurrence of any contingency) to vote in the election of directors, managers, representatives or trustees thereof is at the time owned or Controlled, directly or indirectly, by (a) such Person, (b) such Person and one or more Subsidiaries of such Person, or (c) one or more Subsidiaries of such Person. |
5
lll) | System means any hardware, software, technology, applications, or combination thereof used by EVERTEC to provide the Services. |
mmm) | Technology Agreement means the Technology Agreement to be entered into by EVERTEC and Popular as of the date hereof. |
nnn) | Third Party means any Person that is not a party to this Master Agreement and is not an Affiliate of any party to this Master Agreement. |
ooo) | Transfer means any direct or indirect sale, assignment, transfer, conveyance, gift, bequest by will or under intestacy laws, pledge, hypothecation or other Encumbrance, or any other disposition, of the stated security (or any interest therein or right thereto, including the issuance of any total return swap or other derivative whose economic value is primarily based upon the value of the stated security) or of all or part of the voting power (other than the granting of a revocable proxy) associated with the stated security (or any interest therein) whatsoever, or any other transfer of beneficial ownership of the stated security, with or without consideration and whether voluntarily or involuntarily (including by operation of law). Notwithstanding anything to the contrary set forth in this Master Agreement, (i) each of (x) a Transfer of equity interests of Popular and (y) a Change of Control of Popular shall be deemed not to constitute a Transfer of any equity interest beneficially owned by Popular; (ii) each of (x) a Transfer of equity interests of Apollo Global Management LLC or any of its Controlled Affiliates that is not an SPV Affiliate, and (y) a Change of Control of Apollo Global Management LLC or any of its Controlled Affiliates that is not an SPV Affiliate shall be deemed not to constitute a Transfer of any equity interest beneficially owned by Apollo or such Affiliate, as applicable; and (iii) each of (x) a Transfer of equity interests of any Permitted Ultimate Parent or any of its Controlled Affiliates that is not an SPV Affiliate, and (y) a Change of Control of any Permitted Ultimate Parent or any of its Controlled Affiliates that is not an SPV Affiliate shall be deemed not to constitute a Transfer of any security beneficially owned by such Permitted Ultimate Parent Entity or such Controlled Affiliate, as applicable; provided that, for the avoidance of doubt, subject to clause (i) above, any Change of Control of an SPV Affiliate shall be deemed to constitute a Transfer of the Common Shares beneficially owned by such SPV Affiliate. |
ppp) | Ultimate Parent Entity means (i) with respect to Apollo, Apollo Global Management LLC and its successors, (ii) with respect to Popular, Popular and its successors and (iii) with respect to a Permitted Controlling Holder, (x) the Person which (A)(i) Controls such Permitted Controlling Holder or (ii) if no Person Controls such Permitted Controlling Holder, the beneficial owner of a majority of the voting power of such Permitted Controlling Holder and (B) is not itself Controlled by any other Person that is an Ultimate Parent Entity of such Permitted Controlling Holder or (y) if no such Person exists, the Permitted Controlling Holder; provided that, with respect to determining an Ultimate Parent Entity (i) the Control of any entity by a natural person shall be disregarded and (ii) the Control of any Non-Controlled Public Entity by any Person shall be disregarded. |
1.2. | Survival . Provisions relating to limitation of liability, indemnity, payment, transition services and other provisions that by their nature are intended to survive shall survive the termination or expiration of this Agreement. |
1.3. | Relationship between the Parties . The parties hereto are independent contractors, and this Master Agreement will not be construed in any way as establishing a partnership, joint venture, or express or implied agency relationship between or among them. |
1.4. | Non-Exclusive . Except as otherwise set forth herein or agreed to by the parties in writing, the parties hereto acknowledge that this Master Agreement is not exclusive and nothing contained herein will be construed to create an exclusive relationship between EVERTEC, on the one hand, and COMPANY, BPPR, or any of their respective Subsidiaries, on the other. As such, EVERTEC will not be limited in entering into similar agreements with other Persons to provide the same or similar services. |
1.5. | Assignment . a) Other than a Permitted Assignment pursuant to Section 1.5(b) or (c), this Master Agreement may not be assigned by any party without the prior written consent of the other parties; provided, that any party may assign its rights, duties and obligations under this Master Agreement to its financing sources solely in connection with the granting of a security interest and the enforcement of all rights and remedies that the assigning party has against the other party under this Master Agreement, subject to the claims, defenses and rights, including rights of set off, that such other party may have against the assigning party. |
b) |
Assignment to Subsidiaries . EVERTEC may assign any of its rights, duties or obligations to a direct or indirect wholly-owned Subsidiary of EVERTEC (an Assignee Sub ) if (i) such Assignee Sub is identified by |
6
EVERTEC to Popular and BPPR at least 20 Business Days prior to the consummation of the proposed assignment; (ii) (A) such proposed assignment is legally required in order for EVERTEC to provide to Popular, BPPR or their respective Subsidiaries, in the country, state, territory or other jurisdiction ( Jurisdiction ) in which the Assignee Sub is organized, the specific services to be performed pursuant to the assignment of this Master Agreement, and only (x) to the extent of such legal requirement and (y) if EVERTEC provides a written opinion of qualified counsel that opines that such legal requirement is applicable and is based upon reasonable assumptions with respect to such legal requirement or (B) Popular has provided its prior written consent, such consent not to be unreasonably delayed, withheld or conditioned; (iii) such Assignee Sub will be Solvent immediately after and giving effect to such proposed assignment and Popular is reasonably satisfied with the terms and conditions of the proposed assignment; (iv) Popular is a third-party beneficiary to the assignment agreement, which is in form and substance that is reasonably satisfactory to Popular, and which provides that the Assignee Subs rights under the assignment agreement will be terminated if the Assignee Sub ceases to be a wholly-owned Subsidiary, directly or indirectly, of EVERTEC and (v) EVERTEC remains fully liable with respect to the performance of all its obligations under this Master Agreement and EVERTEC guarantees the performance of all of the obligations of EVERTEC to Popular assumed by Assignee Sub under this Master Agreement, which guarantee provides that, for the avoidance of doubt, after any termination of the proposed assignment, EVERTEC shall continue to be obligated with respect to any obligation undertaken by Assignee Sub prior to such termination. |
c) | Assignment to Third Parties . EVERTEC may assign all of its rights, duties and obligations (or those rights, duties and obligations arising after the effectiveness of the assignment) in a transaction with a third-party assignee (an Asset Acquirer ) if (i) such Asset Acquirer is identified by EVERTEC to Popular and BPPR at least 30 Business Days prior to the consummation of the proposed assignment; (ii) such Asset Acquirer (A) acquires at least 90% of the consolidated gross assets (excluding cash) of EVERTEC and its Subsidiaries and (B) assumes at least 90% of the consolidated gross liabilities (excluding Indebtedness) of EVERTEC and its Subsidiaries (including the assignment and assumption of all commercial agreements between EVERTEC or any of its Subsidiaries, on the one hand, and Popular, BPPR or any of their respective Subsidiaries, on the other hand) through one legal entity; (iii) neither the Asset Acquirer nor any of its Affiliates is engaged, directly or indirectly, in the banking, securities, insurance or lending business, from which they derive aggregate annual revenues from Puerto Rico in excess of $50 million unless none of them has a physical presence in Puerto Rico that is used to conduct any such business; (iv) the Asset Acquirer will be Solvent immediately after and giving effect to such proposed assignment; and (v) EVERTEC reasonably believes that the Asset Acquirer, after completion of the proposed purchase and assumption transaction, will be capable of providing the Services at the level of service required under this Master Agreement. |
d) | Cooperation. EVERTEC shall use its reasonable best efforts to cooperate with Popular and BPPR in evaluating whether any proposed assignment pursuant to this Section 1.5 would be in compliance with the requirements of the provisions contained in this Section 1.5, including the ability of Assignee Sub or Asset Acquirer, as applicable, to comply with the terms of this Master Agreement, including, in each case, by providing any non-confidential information regarding the purposes and plans in connection with such proposed assignment other than information that would create any potential liability under applicable Legal Requirements, violate any confidentiality obligation, or that reasonably would be expected to result in the waiver of any attorney-client privilege. |
e) | Notice of Objection. Popular or BPPR shall notify EVERTEC in writing within 15 Business Days following receipt of EVERTECs notice of the proposed assignment of any objection to any proposed assignment to an Asset Acquirer under Section 1.5(c) unless EVERTEC has failed to satisfy its obligations pursuant to Section 1.5(d) and Popular or BPPR asserts such failure prior to the expiration of the 15 Business Day objection period, in which case such 15 Business Day period shall be tolled until EVERTEC satisfies its obligations pursuant to Section 1.5(d). If BPPR or Popular fails to timely object to such proposed assignment (taking into account any tolling of the 15 Business Day objection period), it shall be deemed to have consented to such proposed assignment. |
f) | Implied Consent. Notwithstanding anything contained herein, if Popular, BPPR or any of their respective Controlled Affiliates votes in favor of a transaction resulting in a proposed assignment and was not compelled to do so as part of a Dragged Asset Sale or other requirement of the Stockholder Agreement or any other Group Agreement with respect to securities issued by Holdco or EVERTEC or any successor or other entity that acquired all or substantially all the assets of Holdco or EVERTEC or any of their respective successors then it shall be deemed to have consented to the assignment. |
7
g) | Invalidity of Impermissible Assignments. Any attempted or purported assignment in violation of this Section 1.5 hereof shall be null and void and the assignees rights assigned pursuant to any assignment made in compliance with this Section 1.5 will terminate in the event and to the extent of the termination of this Master Agreement. |
h) | BPPR Asset Transfer . If BPPR or any of its Subsidiaries transfers, in a single transaction or series of related transactions (including in a merger, business combination, reorganization, or similar transaction (including by operation of law)) 50% or more of BPPRs consolidated assets in the Region as of the time of transfer, or assets that generate 50% or more of BPPRs consolidated revenues in the Region for the full twelve-month period ending at the time of transfer, to any Person, then BPPR shall assign (or cause its applicable Subsidiaries to assign) to such Person its rights, duties and obligations under this Master Agreement in respect of the Services provided to the applicable transferors and shall cause such Person to assume its liabilities under this Master Agreement in respect of the Services provided to the applicable transferor. For the avoidance of doubt, no such assignment shall relieve Popular, BPPR or any of their respective Subsidiaries of their obligations under this Master Agreement to the extent Popular, BPPR or any of their respective Subsidiaries survive any such sale of assets, merger, business combination, reorganization, or similar transaction. |
1.6. | Plural, Successors, Assignees, Gender, Days . Unless the context of this Master Agreement clearly requires otherwise, references to the plural include the singular and vice versa; references to any Person include such Persons permitted successors and assignees; references to one gender, masculine, feminine, or neuter, include all genders; the term day refers to a calendar day, including is not limited but is inclusive; and the words hereof, herein, hereby, hereunder and similar terms in this Master Agreement refer to this Master Agreement as a whole and not to any particular provision of this Master Agreement, article, paragraph, section, and/or a subsection, unless otherwise specified. |
1.7. | Binding Effect . This Master Agreement and all the provisions hereof will be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns. The parties hereto intend that this Master Agreement will not benefit or create any right or cause of action in, or on behalf of, any Person other than the parties hereto. |
1.8. | No Third Party Beneficiaries . Each party intends that this Master Agreement will not benefit, or create any right or cause of action in or on behalf of, any Person other than COMPANY, BPPR, and their respective Subsidiaries, and EVERTEC. |
1.9. | Entire Agreement . This Master Agreement, the Agreement and Plan of Merger, the Technology Agreement and other Ancillary Agreements (as such term is defined in the Agreement and Plan of Merger) contain the entire understanding of all agreements between the parties hereto with respect to the subject matter hereof and supersede any prior agreement or understanding, oral or written, pertaining to any such matters, which other agreements or understandings will be of no force or effect for any purpose. This Master Agreement may not be amended or supplemented in any manner except by mutual agreement of the parties and as set forth in a writing signed by the parties hereto or their respective permitted successors in interest. |
1.10. | Interpretation . The general terms and conditions of this Master Agreement and the Exhibits, Addendums, and Schedules made a part hereof from time to time will be interpreted as a single document. However, in the event of a conflict between the general terms and conditions of this Master Agreement and the terms of any Exhibit, Addendum or Schedule hereto, then the terms of the Schedules, Addendums and Exhibits will prevail and control the interpretation of the Master Agreement with respect to the subject matter of the applicable Schedules, Addendums and/or Exhibits; provided , however , that the specific provisions of each Statement of Work and other written instructions listed in Schedule 3 to Exhibit B relating to the term and termination of such Statement of Work and other written instructions shall be governed in accordance with Schedule 3 to Exhibit B . Furthermore, in the event of any conflict or inconsistency between this Master Agreement and any other document referenced herein, regarding the interpretation of the terms of this Master Agreement, this Master Agreement together with its Schedules, Addendums, and Exhibits will prevail and control. |
8
1.11. | Severability . The parties hereto intend all provisions of this Master Agreement to be enforced to the fullest extent permitted by law. Accordingly, should a court of competent jurisdiction determine that the scope of any provision hereof is too broad to be enforced as written, the parties intend that the court should reform the provision to such narrower scope as it determines to be enforceable. If, however, any provision of this Master Agreement is held to be illegal, invalid, or unenforceable under present or future law, such provision will be fully severable, and this Master Agreement will be construed and enforced as if such illegal, invalid, or unenforceable provision were never a part hereof, and the remaining provisions of this Master Agreement will remain in full force and effect and will not be affected by the illegal, invalid or unenforceable provision or by its severance. |
1.12. | Waiver . The tardiness or failure by any of the parties hereto in exercising any right or privilege pursuant to this Master Agreement will not operate as a waiver thereof, nor will the exercise of any right by any party serve as an obstacle to the exercise of any other rights, powers or privileges, or any portion thereof. The waiver of any breach of any provision under this Master Agreement by any party will not be deemed to be a waiver of any preceding or subsequent breach under this Master Agreement. No such waiver will be effective unless in writing. |
1.13. | Governing Law . This Master Agreement will be governed by and interpreted in accordance with the laws of the Commonwealth of Puerto Rico applicable to contracts made and entirely to be performed therein. |
1.14. | Trial by Jury . The parties hereby mutually agree that no party, nor any permitted assignee, successor, heir or Representative thereof, will seek a jury trial in any lawsuit, proceeding, counterclaim, or any other litigation procedure based upon or arising out of this Master Agreement, or any related agreement or instrument among the parties. None of the parties will seek to consolidate any such action, in which a jury trial has been waived, with any other action in which a jury trial has not been waived. The provisions of this section have been fully negotiated by the parties. The waiver contained herein is irrevocable, constitutes a knowing and voluntary waiver, and will be subject to no exceptions. |
1.15. |
Dispute Resolution; Arbitration . Except as otherwise provided in writing with respect to EVERTECs failure to achieve or maintain a Service Level (as such term is defined below), or except as may otherwise be agreed to in writing among the parties, any dispute, controversy or claim between EVERTEC, on the one hand, and the Popular Parties and their respective Subsidiaries, on the other, or against any Representative of one of the parties, related to this Master Agreement, and any dispute or claim related to the relationship or duties contemplated hereunder, including the validity of this clause (a Dispute ) will be resolved in accordance with this Section. Each party will give written notice (a Notice of Dispute ) to the others of any Dispute claimed by it within thirty (30) days of learning of the cause of such a Dispute. The Notice of Dispute will include a reasonable description of the basis of the Dispute, including, without limitation, (i) the specific charge or charges being disputed, (ii) if available and/or applicable, the supporting documentation that is reasonably required for verification of the charge or charges, and (iii) any amounts being withheld. Following delivery of a Notice of Dispute, a Representative of each party will meet and will attempt in good faith to resolve the Dispute. Any Dispute that remains unresolved for more than twenty (20) days after the receipt of a Notice of Dispute shall be referred to designated representatives of the parties hereto who shall negotiate in good faith to resolve such dispute (the Resolution Forum ). If a Dispute is not resolved in the Resolution Forum, the Dispute shall be submitted to the consideration of a representative from the senior management of EVERTEC who shall be identified in a written notice delivered to the Popular Parties from time to time, the Chief Operating Officer, the Chief Financial Officer or the Chief Information Officer of BPPR and the Chief Operating Officer or the Chief Financial Officer of Popular. Any Disputes that may remain unresolved for more than ninety (90) days following the receipt of a Notice of Dispute may be referred to binding arbitration at the request of any party upon written notice to the other. Such arbitration proceeding will be administered by the American Arbitration Association in accordance with the then-current Commercial Arbitration Rules and will be aired in the Commonwealth of Puerto Rico. The arbitration will be governed by the United States Arbitration Act, 9 U.S.C. §§ 1-16 to the exclusion of any provision of state law inconsistent therewith or which would produce a different result. A panel of three neutral arbitrators will determine the Dispute of the parties and render a final award in accordance with the applicable substantive law. If the Dispute is between EVERTEC, on the one hand, and one or both of the Popular Parties and their respective Subsidiaries, on the other hand, each of EVERTEC and the Popular Parties shall select one neutral arbitrator and, unless those parties agree on a third neutral arbitrator, such two arbitrators shall select the third arbitrator (subject to such limitations, if any, mutually agreed by those parties). If the Dispute is between the Popular Parties, than each of the Popular Parties shall select one neutral arbitrator and, unless those parties agree on a third neutral arbitrator, such two arbitrators shall select the third arbitrator (subject to such limitations, if any, mutually agreed by those parties). Strict confidentiality will govern the arbitration proceedings, including all information submitted to the arbitrator and the decision or award entered by the arbitrator. Any court having jurisdiction may enter judgment upon the award rendered by the arbitrator. The terms hereof will |
9
not limit any obligation of a party to defend, indemnify or hold harmless another party against court proceedings or other Losses. The procedures specified in this section will be the sole and exclusive procedures for the resolution of Disputes among the parties arising out of or relating to this Master Agreement; provided, however, that a party may request temporary remedies in a court of law to maintain the status quo or to protect goods or property until the arbitration has initiated and the selected arbitrator has had the opportunity to resolve the request for temporary relief. Each party is required to continue to perform its obligations under this Master Agreement pending final resolution of any Dispute arising out of or relating to this Master Agreement, unless to do so would be impossible or impracticable under the circumstances. |
1.16. | Cumulative Remedies . Except as otherwise expressly provided, all rights and remedies provided for in this Master Agreement will be cumulative and in addition to and not in lieu of any other rights and remedies available to any party at law, in equity or otherwise and will not serve to exclude the exercise of any right or remedy provided by law. |
1.17. | Subcontracting the Services . EVERTEC may subcontract with Third Parties for the provision of the Services to COMPANY, BPPR and their respective Subsidiaries in accordance with the outsourcing policies and procedures set forth in Exhibit F hereto (the Outsourcing Policy ), and which shall comply with the regulatory requirements set forth in the FFIECs Statement on Risk Management of Outsourced Technology Services, dated November 28, 2000. EVERTEC may amend or supplement the Outsourcing Policy in its sole discretion; provided that any outsourcing of Services will not be subject to the applicable amendment or supplement unless (a) Popular and BPPR have provided their written consent to the applicable amendment or supplement or (b) such amendment or supplement is required by Legal Requirements. Notwithstanding the foregoing, EVERTEC shall remain exclusively and fully responsible and liable towards COMPANY, BPPR, and their respective Subsidiaries for the due performance of such Services by such subcontractors and there shall be no direct relationship whatsoever between COMPANY, BPPR, or their respective Subsidiaries, on the one hand, and such subcontractors, on the other. Upon reasonable advance written notice by COMPANY or BPPR, EVERTEC will provide COMPANY or BPPR, as the case may be, with copies of any documents in EVERTECs possession that are related to EVERTECs due diligence and risk analysis of the Services to COMPANY, BPPR or any of their respective Subsidiaries; provided, that EVERTEC may redact from such copies information related solely to customers other than COMPANY, BPPR or their respective Subsidiaries. |
1.18. | Non-solicitation . COMPANY agrees that, during the period commencing on the execution of this Master Agreement and ending upon the one (1) year anniversary of the expiration or termination of this Master Agreement, without the prior written consent of EVERTEC, COMPANY shall not, and it shall cause its Subsidiaries not to, directly or indirectly, (i) induce or encourage any employee of EVERTEC to terminate his or her employment with EVERTEC, (ii) solicit for employment or any similar arrangement any employee of EVERTEC or (iii) hire or assist any other Person in hiring any employee of EVERTEC; provided that COMPANY and its Subsidiaries shall not be restricted from (i) accepting referrals for employment made by a placement agency or employment service so long as such placement agency or employment service has not targeted employees of EVERTEC, (ii) making any general advertisement not targeted at employees of EVERTEC appearing in a newspaper, magazine, Internet sites or trade publication, or (iii) soliciting or hiring any person who has not been an employee of EVERTEC for at least 180 days prior to being solicited or hired by COMPANY or its Subsidiaries and whom neither COMPANY nor any of its Subsidiaries, subject to clauses (i) and (ii) of the proviso, have solicited over such 180-day period. |
1.19. | Prohibition on Publicity . Neither EVERTEC nor the Popular Parties (or their respective Subsidiaries) may advertise or promote using the name or description of the other parties or party, respectively, without in each instance the express written consent of EVERTEC or the Popular Parties, as applicable. |
1.20. | Business Days and Legal Holidays . Except as expressly agreed to otherwise for a particular Service, in the event that any action, payment, or time period, under this Master Agreement, becomes due on a day that is a Legal Holiday, such action, payment or time period will be performed and/or expire, as applicable, on the next Business Day immediately following the Legal Holiday. |
1.21. | Notices . All notices, requests, demands, consents and other communications given or required to be given under this Master Agreement and under the related documents will be in writing and delivered to the applicable party at its main office or any other place as designated by each party in writing. |
10
1.22. | Incorporation . All Exhibits, Schedules, Addendums, certificates, agreements and other documents attached hereto and to which reference is made herein are incorporated by reference as if fully set forth herein. |
1.23. | Headings . The headings used in this Master Agreement are inserted for purposes of convenience of reference only and will not limit or define the meaning of any provisions of this Master Agreement. |
1.24. | Language . This Master Agreement has been executed in the English language and all Exhibits, Addendums and Schedules to this Master Agreement shall be in English, except that any Addenda in effect prior to the date hereof may be in Spanish. |
1.25. | Counterparts . This Master Agreement may be executed in any number of counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument. |
1.26. | Representations and Warranties . EVERTEC, COMPANY and BPPR each represent and warrant that (i) it has the power and authority to grant the rights and perform the obligations to which it commits herein; (ii) the execution of this Master Agreement by the person representing it will be sufficient to render the Master Agreement binding upon it; (iii) except for consents, approvals, waivers and authorizations relating to COMPANYs right to assign, or EVERTECs right to assume or otherwise make use or benefit from, any license that is (a) the subject of Section 5.25 of the Agreement and Plan of Merger or (b) set forth in a Company IP Agreement (as that term is defined in the Agreement and Plan of Merger), in each case, to use Third Party Intellectual Property (such licenses the Merger IP Licenses ) that has not been obtained by EVERTEC as of the Effective Date, neither its performance hereunder nor the exercise by the other parties of rights granted by the warranting party hereunder will violate any applicable laws or regulations, or the legal rights of any Third Parties, or the terms of any other agreement to which the warranting party is or becomes a party; and (iv) it has and will maintain an adequate system of internal controls and procedures for financial reporting. Each party is separately responsible for ensuring that its performance and grant of rights do not constitute any such violation during the term of this Master Agreement. Each of the foregoing representations and warranties and any other representations and warranties made throughout this Master Agreement will be deemed provided by the parties on the Effective Date hereof and will be continuous in nature throughout the life of this Master Agreement. |
1.27. | Specific Performance . COMPANY and EVERTEC agree that if an act or omission of one of the Popular Parties or any of their respective Subsidiaries, on the one hand, or EVERTEC, on the other hand, results in a breach of Section 1.5(h), Section 1.18, Section 2.1(b), Section 2.8, Section 2.9, Section 2.10, Article 5 or Article 6, EVERTEC or the Popular Parties, as applicable, will be irreparably damaged, no adequate remedy at law would exist and damages would be difficult to determine, and that EVERTEC or one of the Popular Parties, as applicable, shall be entitled to an injunction or injunctions to prevent such breach, and to specific performance of the terms of Section 1.5(h), 1.18, Section 2.1(b), Section 2.8, 2.9, Section 2.10, Article 5 or Article 6, as the case may be, in addition to any other remedy at law or equity, without having to post bond or any financial undertaking. |
1.28. | Limitation of Actions . No action, regardless of form, arising out of any claimed breach of this Master Agreement or the Services provided hereunder, may be brought by any party more than two (2) years after such party has obtained actual knowledge of the cause of action or after the statute of limitations prescribed by Puerto Rico law, whichever is less. |
1.29. | Additional Assurances . The parties covenant and agree that subsequent to the execution and delivery of this Master Agreement and without any additional consideration, each will execute and deliver any further legal instruments and perform any acts that are or may become necessary to effectuate the purposes of this Master Agreement. |
1.30. | No BPPR Guarantee . The parties acknowledge and agree that notwithstanding anything to the contrary contained in this Master Agreement, BPPR is party to this Master Agreement only to the extent that it receives Services from EVERTEC, and BPPR shall be liable to EVERTEC only for the performance of its (and its Subsidiaries) duties, obligations and payments under this Master Agreement. BPPR shall not guarantee or otherwise be liable for the performance of any duties, obligations or payments of any of BPPRs Affiliates (other than BPPR itself and BPPRs Subsidiaries) or for the performance of any duties, obligations or payments of Popular or Populars Subsidiaries arising under this Master Agreement. |
11
1.31. | EVERTEC Change of Control . |
a) | EVERTEC Change of Control. Popular and BPPR shall have the right, subject to Section 1.31(c), to terminate this Master Agreement up to 30 days following the later of (i) the occurrence of an EVERTEC Change of Control or (ii) the date on which EVERTEC provides Popular and BPPR written notice that an EVERTEC Change of Control has occurred or is likely to occur (provided that if EVERTEC has not satisfied its obligations pursuant to Section 1.31(b) and that Popular or BPPR asserts such failure prior to the expiration of the 30-day period then such 30-day period shall be tolled until EVERTEC satisfies its obligations under Section 1.31(b) and provided further that if an EVERTEC Change of Control occurs, and EVERTEC fails to provide Popular and BPPR written notice thereof within 30 days thereof, then Popular and BPPR shall have an unqualified right to terminate this Agreement), unless (w) the Person or Group of Persons proposing to engage in such proposed EVERTEC Change of Control transaction (the Control Acquirer ) is identified to Popular by EVERTEC at least 30 Business Days prior to such proposed EVERTEC Change of Control; (x) neither the Control Acquirer nor any of its Affiliates is engaged, directly or indirectly, in the banking, securities, insurance or lending business, from which they derive aggregate annual revenues from Puerto Rico in excess of $50 million unless none of them has a physical presence in Puerto Rico that is used to conduct any such business; (y) EVERTEC (or its successor, as applicable) will be Solvent immediately after and giving effect to such proposed EVERTEC Change of Control; and (z) EVERTEC (or its successor, as applicable), after the proposed EVERTEC Change of Control, will be capable of providing the Services at the level of service that is required under this Master Agreement; provided further that if Popular, BPPR or any of their respective Controlled Affiliates votes in favor of the transaction resulting in the EVERTEC Change of Control or Transfers (other than a Transfer in the context of a merger, business combination, reorganization, recapitalization or similar transaction) any equity securities in connection with the transaction resulting in the EVERTEC Change of Control and, in either case, was not compelled to do so as part of a Drag-Along Transaction, a Dragged Asset Sale or other requirement of the Stockholder Agreement or any other Group Agreement with respect to Holdco, EVERTEC or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries, then such termination right shall not apply. |
b) | Cooperation. EVERTEC shall use its reasonable best efforts to cooperate with Popular and BPPR in evaluating whether any proposed EVERTEC Change of Control would be in compliance with the requirements of this Section 1.31 including the ability of Assignee Sub or Asset Acquirer, as applicable, to comply with the terms of this Master Agreement, including, in each case, by providing any non-confidential information regarding the purposes and plans in connection with such proposed EVERTEC Change of Control other than information that would create any potential liability under Legal Requirements, violate any confidentiality obligation, or that reasonably would be expected to result in the waiver of any attorney-client privilege. |
c) | Notice of Objection. If EVERTEC provides at least 30 days written notice to Popular and BPPR prior to an EVERTEC Change of Control, BPPR and/or Popular shall notify EVERTEC in writing within 15 Business Days following receipt of EVERTECs notice of the proposed EVERTEC Change of Control of any objection to any proposed EVERTEC Change of Control on the basis that it does not satisfy the criteria set forth in clauses (w) through (z) of Section 1.31(a) (unless EVERTEC has failed to satisfy its obligations pursuant to Section 1.31(b) and Popular or BPPR asserts such failure prior to the expiration of the 15 Business Day objection period, in which case such 15 Business Day objection period shall be tolled until EVERTEC satisfies its obligations pursuant to Section 1.31(b)). If BPPR or Popular fails to timely object to such proposed assignment (taking into account any tolling of the 15 Business Day objection period), it shall be deemed to have consented to such proposed EVERTEC Change of Control and waived its right of termination under Section 1.31(a). |
ARTICLE TWO THE SERVICES
2.1 | Services . |
a) | EVERTEC will provide to COMPANY, BPPR, and their respective Subsidiaries the Services which are listed in Exhibit B, attached hereto, including the additional descriptions of certain of such Services in the document Application Processing Base Prices Details included as Schedule 1 to Exhibit B . |
b) |
Each of COMPANY and BPPR agrees to, and to cause each of its respective Subsidiaries to, receive the Services provided on the date hereof as set forth on Exhibit B (to the extent a Service is provided by EVERTEC to COMPANY, BPPR, or their respective Subsidiaries prior to the date hereof and continuing on the date hereof (except for a Service that relates to a non-recurring, definitive project), such Service shall be added |
12
to Exhibit B ), including any change, modification, enhancement or upgrade of such Services in accordance with Sections 2.6 and 2.7 (collectively, the Exclusive Services ), on an exclusive basis from EVERTEC. Subject to the terms of this Master Agreement, COMPANY, BPPR, and their respective Subsidiaries shall not, without the prior written consent of EVERTEC, use a Third Party to provide any of the Exclusive Services and COMPANY, BPPR, and their respective Subsidiaries shall not perform any of the Exclusive Services themselves or through their Subsidiaries (other than through EVERTEC); provided , however , that upon a Release Event (as such term is defined under the Technology Agreement), COMPANY, BPPR, and their respective Subsidiaries shall have the right, in accordance with the terms of the Technology Agreement, to (i) provide for themselves or (ii) use an Affiliate of COMPANY, BPPR and their respective Subsidiaries or a Third Party to provide, an Exclusive Service or Exclusive Services to which such Release Event relates. Such right of COMPANY, BPPR and their respective Subsidiaries to provide an Exclusive Service or Exclusive Services to themselves or to use an Affiliate or Third Party for the provision of the applicable Exclusive Service or Exclusive Services shall immediately cease upon (i) EVERTEC properly exercising its Clawback Right (as that term is defined in the Technology Agreement) or (ii) the rendering of a arbitral decision in accordance with Section 9.1 of the Technology Agreement pursuant to which it is determined that a Release Event did not occur. |
c) | If EVERTEC and the Popular Parties, or any of their respective Subsidiaries, agree from time to time upon terms and prices for certain Services, then EVERTEC, on the one hand, and the Popular Parties or any of their appropriate respective Subsidiaries, on the other hand, will execute a separate addendum (each, a Service Addendum ) setting forth the mutually agreed upon terms and prices for such Services. Each such Service Addendum will be incorporated and, to the extent not incompatible, will be subject to the terms and conditions of this Master Agreement. Nothing herein will be interpreted as imposing an obligation upon EVERTEC to develop new Services, or upon COMPANY, BPPR, or any of their respective Subsidiaries to acquire any additional Services from EVERTEC. The parties agree that regardless if a Service is set forth in a Service Addendum or not, the pricing relative to any and all Services will be set forth in Exhibit B , which will serve as a master list of the Services and corresponding pricing. The parties agree that Exhibit B will be reviewed and updated on an ongoing basis following the Effective Date hereof. Any changes to Exhibit B shall be agreed to by both parties by executing an amended and restated Exhibit B clearly denoting the date any such changes become effective; provided that EVERTEC may amend Exhibit B upon notice to, but without the consent of, the Popular Parties in order to reflect the price adjustments provided in Section 3.1(b), or any change, modification, enhancement or upgrade of the Services permitted pursuant to Section 2.1(b), but for the avoidance of doubt subject to the consent requirements of Sections 2.6 and 2.7. |
d) | The Service Addenda set forth in Schedule 2 to Exhibit B are hereby incorporated into this Master Agreement by this reference. |
e) | Each Statement of Work ( SOW ) pursuant to which EVERTEC provides Services(s) to COMPANY, BPPR and/or their respective Subsidiaries as of the date hereof (except for any SOW that relates to a non-recurring definitive project) is set forth in Schedule 3 to Exhibit B and is hereby incorporated into this Master Agreement. |
f) | Each SOW to be entered into after the date of this Master Agreement, pursuant to which EVERTEC shall provide Services(s) to COMPANY, BPPR and/or their respective Subsidiaries after the date hereof shall be set forth in Schedule 4 to Exhibit B and shall be incorporated into this Master Agreement. |
g) | Notwithstanding anything to the contrary herein, COMPANY, BPPR, and their respective Subsidiaries shall not be obligated (i) to receive any service or product from EVERTEC that is not an Exclusive Service, or (ii) to grant a Right of First Refusal with respect to any service or product, that is outside the scope of the business of EVERTEC. |
2.2 | Service Personnel . EVERTEC agrees that it will use its Best Efforts to assign qualified, adequately trained, and efficient professionals and personnel who will use their Best Efforts to discharge their obligations under this Master Agreement in an efficient and timely manner and to exercise reasonable care in performing the Services subject to the terms and conditions of each Service. |
2.3 |
Service Level Agreement . The Services will be rendered in a commercially reasonable manner, in accordance with the performance standards and service levels applicable to the Service in question, generally accepted industry |
13
practices and procedures used in performing services of a like-kind to the Services but no less than with the same degree of care and diligence practiced prior to the date hereof (the Service Levels ). Unless agreed to otherwise in writing by the parties, all Service Levels will be subject to the general terms and conditions of the Service Level Agreement attached hereto as Exhibit C (together with Schedule 1 to Exhibit C , the Service Level Agreement ), which was entered into under, and incorporated into, the 2010 MSA and is further incorporated into this Master Agreement by reference. Furthermore, the parties agree that EVERTECs performance levels and procedures for Services for which no Service Level or procedures have been expressly defined shall be no less than the performance levels and procedures prior to the date hereof or, to the extent any such Services have not been provided to COMPANY, BPPR, and their respective Subsidiaries prior to the date hereof, such Services shall be provided at Service Levels that are at least consistent with then prevailing industry standards or as mutually agreed to by the parties. The parties agree that regardless if a Service is set forth in a Service Addendum or not, if the Service is subject to Service Levels, such Service Levels will be set forth in Schedule 1 of the Service Level Agreement which will serve as a master list of all Service Levels applicable to the Services COMPANY, BPPR, and their respective Subsidiaries receive hereunder. The parties agree that Schedule 1 will be reviewed and updated on an ongoing basis following the Effective Date hereof. Any changes to the Service Levels set forth in Schedule 1 shall be agreed to by the parties by executing an amended and restated Schedule 1 clearly denoting the date any such changes become effective. The parties agree that they shall negotiate in good faith with respect to any disputes arising from the updating of Schedule 1 . |
2.4 | Reports and Errors . |
a) | COMPANY and BPPR will be responsible for reviewing and reconciling, the reports, statements, files, and any notice, correspondence or communication (collectively, the Reports ) it or its Subsidiaries receives from EVERTEC and each of Company and BPPR agrees to exercise Best Efforts to do so in a commercially reasonable time period taking into account any deadlines imposed by any Legal Requirements. |
b) | Each of COMPANY and BPPR shall exercise Best Efforts to detect and report errors and/or discrepancies ( Errors ) in the Reports received from EVERTEC within a commercially reasonable time period taking into account any deadlines imposed by any Legal Requirements. |
c) | The notice given by COMPANY or BPPR to EVERTEC shall specify and describe the Errors detected by COMPANY or BPPR, as the case may be, and the parties shall use their respective Best Efforts and cooperate with each other to obtain and/or provide to each other any available information that may be necessary, relevant and/or useful to identify the cause of any Errors and correct and resolve such Errors. |
d) | EVERTEC shall exercise Best Efforts to correct, resolve and/or reprocess the Errors reported to EVERTEC by COMPANY or BPPR within a commercially reasonable time period. |
e) | Any party may require that any controversy related to or arising under the provisions of this Section 2.4 be processed as a Dispute pursuant to Section 1.15, but in such case the Dispute shall be immediately addressed by each partys Representative negotiating in good faith without having to comply with the Dispute Notice and time periods set forth in Section 1.15. |
2.5 | Specifications for Services . |
a) | Based on COMPANYs and BPPRs instructions, EVERTEC will establish the processing parameter settings, features and options (collectively, the Specifications ) for the Services that will apply to COMPANY, BPPR, and their respective Subsidiaries (including all control and verification mechanisms utilized in each processing function related to the Services). |
b) | The parties agree that unless otherwise agreed to in writing by the parties, the Specifications will be derived from or in compliance with the respective terms and conditions established or documented by the parties using means such as, but not limited to: (i) electronic systems used to register service requests; (ii) operational manuals of COMPANY, BPPR, or their respective Subsidiaries provided to EVERTEC; (iii) SOWs; (iv) service standard forms provided by COMPANY, BPPR and/or a Client to EVERTEC; and (v) any other written instructions that may be provided by COMPANY or BPPR to EVERTEC from time to time; provided, that in the event any Specification is documented by the parties pursuant to clauses (i) (v) in this Section 2.5 and such Specification relates to a recurring Service (as opposed to a definitive project), Exhibit B shall be amended to include such Specification and the corresponding fee agreed to by the parties. |
14
c) | COMPANY will certify and approve all Specifications and modifications thereof before their activation in the production environment. EVERTEC will perform system processing and provide the Services in accordance with the Specifications. |
d) | COMPANY will ensure that, throughout the Term of this Master Agreement, all communications networks and devices used by it in receiving the Services under this Master Agreement, including the Internet and any virtual private network, will conform to the Specifications as are agreed to by the parties from time to time. |
e) | Should the Specifications call for the use of software owned by or under license to EVERTEC, or should EVERTEC be required to procure hardware, software or other items in order to perform the Services in accordance with the Specifications, (i) COMPANY, BPPR, or one of their respective Subsidiaries may subscribe to a separate license agreement for such software; and/or (ii) EVERTEC will pass through and assign to COMPANY, BPPR, or one of their respective Subsidiaries all warranties provided by the manufacturer(s) and/or licensor(s) of such items; provided, however that all disclaimers and/or limitations of liabilities relating to such software, hardware or other items will be deemed extended to include EVERTEC. |
2.6 | Modifications to Services . |
a) | Subject to Section 8.2, EVERTEC reserves the right to change, modify, enhance or upgrade the manner in which it renders the Services, at any time, provided, however, that any change, modification, enhancement or upgrade does not adversely affect the functionality of the Services, the fees for such Service and/or the agreed upon Service Levels, as applicable, and provided that (i) EVERTEC provides written notice of such modification to COMPANY and BPPR at least forty-five (45) days prior to implementation of any such change, modification, enhancement or upgrade, (ii) such notice describes in reasonable detail the change, modification, enhancement or upgrade to be made by such modification and EVERTEC promptly answers any reasonable inquiries of COMPANY, BPPR, or one of their respective Subsidiaries regarding such change, modification, enhancement or upgrade and (iii) neither COMPANY nor BPPR delivers a written notice to EVERTEC prior to such implementation that it reasonably believes that such change, modification, enhancement or upgrade would be likely to adversely affect its or one of its Subsidiaries compliance with applicable Legal Requirements. |
b) | Any change, modification, enhancement or upgrade requested or required by COMPANY or BPPR that is not a Mandatory Enhancement or a Supplemental Mandatory Enhancement (a Requested Enhancement ) will require written notice to EVERTEC. Upon receipt of such notice, EVERTEC will exercise Best Efforts to prepare and present to COMPANY or BPPR, as soon as possible, a written estimate of the costs for the Requested Enhancement and any adjustment in fees that may be necessary as a result thereof. EVERTECs Best Efforts will take into consideration the business needs of COMPANY, BPPR, and their respective Subsidiaries and any timeframes for implementation related thereto. The parties will have a period of thirty (30) days following the receipt of the estimate to negotiate in good faith any costs and/or price adjustments. Should the parties be unable to arrive at mutually agreed upon costs and/or price adjustments within such thirty (30) day time period, the changes will not be developed by EVERTEC and this Master Agreement will continue in full force in effect under the then current terms and conditions; provided, however, notwithstanding anything to the contrary contained in this Master Agreement, COMPANY, BPPR, and their respective Subsidiaries may, subject to the terms and conditions of the Technology Agreement, have such changes developed by another contractor of COMPANY, BPPR, or one of their respective Subsidiaries. In cooperation with such contractor, EVERTEC will implement the developed changes into the Services. |
2.7 | Mandatory Enhancements . |
a) | Subject to Section 8.2, EVERTEC will provide change, modification, enhancement or upgrade to certain Services to ensure that those Services permit COMPANY, BPPR, or their respective Subsidiaries to comply with mandatory changes in COMPANYs, BPPRs, or their respective Subsidiaries Legal Requirements (the Mandatory Enhancements ). |
15
b) | EVERTEC shall consult with COMPANY and BPPR, as well as other EVERTEC customers affected by the relevant Mandatory Enhancement, regarding the interpretation of the relevant Legal Requirements as well as the strategy for implementation of the Mandatory Enhancement. Ultimately, the design and implementation of the Mandatory Enhancement shall be based on EVERTECs reasonable interpretation of the relevant Legal Requirement and its understanding of the Services affected thereby. |
c) | EVERTEC may charge COMPANY or BPPR at the time and material rates set forth in Exhibit B , as applicable, for development hours expended on Mandatory Enhancements for COMPANY, BPPR, or any of their respective Subsidiaries on a prorated basis. The costs will be proportionately allocated among EVERTECs affected customers. Any such charges shall be disclosed to COMPANY and BPPR as soon as reasonably possible following the consultations described in Section 2.7(b), including a description of how they are to be calculated and allocated among COMPANY, BPPR, and their appropriate respective Subsidiaries, on the one hand, and EVERTECs other affected customers, on the other. If COMPANY or BPPR can reasonably demonstrate that it or its applicable Subsidiary is not subject to the Legal Requirement that is the subject of a given Mandatory Enhancement, COMPANY, BPPR, and their appropriate respective Subsidiaries shall not be charged any development fees for such enhancement. |
d) | In the event that COMPANY, BPPR or any of their respective Subsidiaries requests other changes, modifications, enhancements or upgrades to the Services that are different from or in addition to, but requested in connection with, Mandatory Enhancements (the Supplemental Mandatory Enhancements ), then, provided EVERTEC agrees to make such changes, modifications, enhancements or upgrades (which agreement shall not be unreasonably withheld), COMPANY, BPPR or any of their Subsidiaries that request a Supplemental Mandatory Enhancement, shall be charged a development fee at the time and material rates specified in Exhibit B , as applicable. EVERTEC may charge COMPANY, BPPR or any of their Subsidiaries that request a Supplemental Mandatory Enhancement, an ongoing usage fee for any new Service resulting from (i) Mandatory Enhancements to the extent charged its other customers, or (ii) Supplemental Mandatory Enhancements. |
2.8 | Non-Circumvention Covenants . |
a) | EVERTEC agrees that it shall not directly initiate or procure any negotiations or contacts with any Client that are designed or intended to: |
(i) | induce, cause, or propose to any Client to terminate any of the accounts and/or any other business relationships such Client may have with COMPANY, BPPR, or any of their respective Subsidiaries (including but not limited to accounts or relationships for which COMPANY, BPPR, or their respective Subsidiaries shall have engaged EVERTEC to provide any of the Services); or |
(ii) | induce, cause, or propose to any Client to seek to transfer such accounts and/or business relationships from COMPANY, BPPR, or their respective Subsidiaries to another Person. |
b) | The Popular Parties agree that they shall not, nor cause any of their respective Subsidiaries to, directly initiate or procure any negotiations or contacts with any of EVERTECs clients or service providers that are designed or intended to: |
(i) | induce, cause, or propose to any such client or service provider to (A) terminate any of the accounts and/or any other business relationships such client may have directly with EVERTEC, as applicable or (B) modify the terms of such clients or service providers agreement(s) with EVERTEC in a manner that is adverse to EVERTEC, or |
(ii) | induce, cause, or propose to any such client or service provider of EVERTEC to (A) reduce or curtail the amount or type of services or goods that EVERTEC provides, sells or receives from or to such client or service provider, (B) reduce the amount of business with, prices paid to, or revenue from, a client, (C) increase the prices paid by a service provider or (D) seek to transfer such accounts and/or business relationships from EVERTEC to another Person; |
provided, that the mere fact that COMPANY, BPPR, or one of their respective Subsidiaries shall have engaged EVERTEC to provide any of the Services to its Clients will not cause such Clients to be considered clients or accounts and/or business relationships of EVERTEC for purposes of this Section.
c) | Nothing in this Section 2.8 shall be interpreted to preclude or prevent either party from (i) distributing marketing materials on its products and services to the general public; or (ii) responding to requests for products and services from the other partys respective clients or other Persons, but, in the case of EVERTEC, subject to the limitations imposed under Section 2.9(a). In addition, nothing in paragraphs (a) or (b) of this Section shall be interpreted to preclude or prevent EVERTEC from entering into any agreement with a Person in the same industry or a similar industry which offers similar products or services as COMPANY (a Competitor ) pursuant to which such Competitor will provide to its clients any one or more services similar to the Services; provided, however, that EVERTEC in its dealings with such Competitor shall at all times comply with its confidentiality obligations under this Master Agreement. Nothing in this Section 2.8 shall be deemed to apply to services of the type provided pursuant to the Independent Sales Organization Sponsorship and Services Agreement between BPPR and EVERTEC or services of the type typically provided by Independent Sales Organizations to merchants. |
16
2.9 | Non-Compete Covenants . |
a) | Notwithstanding the provisions of Section 2.8, EVERTEC agrees that, without Populars, or its relevant Subsidiarys, prior written consent, it shall not offer, provide or market any of the Restricted Payment Processing Services (as defined below) to any of the Strategic Clients (as defined below). Furthermore, the parties agree that they shall cooperate with each other to provide, offer and market the Restricted Payment Processing Services to Strategic Clients. In the event COMPANY, BPPR, and all of their respective Subsidiaries cease to offer any service included in the definition of Restricted Payment Processing Services to any of its Clients, such service shall no longer be included in the list of Restricted Payment Processing Services and EVERTEC shall be permitted to offer such service without any restriction. |
b) | For purposes of this Section: |
1. | Restricted Payment Processing Services means the payment processing services that are currently being offered by COMPANY, BPPR, or one of their respective Subsidiaries to Clients, and that are listed below. |
(i) | Multi Merchant Pay |
(ii) | Call Center Pay |
(iii) | Kiosk |
(iv) | Check-Out Payment |
(v) | PER/PER WEB |
(vi) | Lockbox Retail/Wholesale |
(vii) | Telepago Online |
(viii) | IVRU |
2. | Strategic Clients means the Clients listed in Exhibit D to this Master Agreement, which shall be subject to the provisions of this Section so long as such Clients maintain an account and/or business relationship with COMPANY, BPPR, or one of their respective Subsidiaries. Exhibit D may be amended only with the prior written consent of Popular and EVERTEC. |
17
2.10 | Right of First Refusal . |
a) | For purposes of this Section the following terms shall have the corresponding meanings: |
1. | COMPANY New Service means a new service or product created or developed independently by COMPANY, BPPR, or one of their respective Subsidiaries. |
2. | Development Project means the implementation of any development, maintenance, enhancement, modification or other technology projects related to the Services. |
3. | EVERTEC New Service means a new service or product created or developed by EVERTEC internally or by a Third Party unless such service or development is created by, or at the specific request of an EVERTEC client other than COMPANY, BPPR, or one of their respective Subsidiaries. |
4. | Exercise Notice means notification by Grantee to Grantor of its desire to exercise its Right of First Refusal for a Special Service Project. |
5. | Grantor means the party granting the Right of First Refusal. |
6. | Grantee means the party receiving the Right of First Refusal. |
7. | Notice of Intent means notification by Grantor to Grantee of its intent to implement a Special Service Project. |
8. | Option Period means the period of thirty (30) days following receipt of the Notice of Intent, during which Grantee must deliver its Exercise Notice to Grantor. |
9. | Outsourced Processing Service means the services provided under the Outsourced Processing Contracts. |
10. | Right of First Refusal means the right of the Grantee to be given an opportunity before any other Person to accept or reject an offer. |
11. | Special Service Project means collectively and individually, Development Projects, COMPANY New Services, EVERTEC New Services and Outsourced Processing Service. |
b) | Each of EVERTEC, on the one hand, and the Popular Parties and their respective Subsidiaries, on the other hand, shall grant to EVERTEC or the Popular Parties, as applicable, a Right of First Refusal under the following circumstances: |
1. | Should COMPANY, BPPR, or one of their respective Subsidiaries intend to (i) implement any Development Project, or (ii) create or offer a COMPANY New Service; or |
2. | Subject to Section 2.1(e), should EVERTEC intend to create or offer an EVERTEC New Service. |
3. | Should COMPANY, BPPR, or one of their respective Subsidiaries intend to extend or renew any of the Outsourced Processing Contracts or enter into a new agreement to provide any portion of the Outsourced Processing Services. |
c) | Upon occurrence of any one of the circumstances listed in paragraph (b), Grantor will send Grantee a Notice of Intent. |
d) | If Grantee determines it will exercise its Right of First Refusal, Grantee must send Grantor its Exercise Notice within the Option Period. |
e) | Upon Grantors receipt of Grantees Exercise Notice, the parties will immediately commence good faith negotiations to enter into a definitive agreement for the Special Service Project to be incorporated hereunder as a Service Addendum stating the mutually agreed upon terms and prices for such Services. |
18
f) | Grantor will be entitled to negotiate the Special Service Project with a Third Party and Grantees Right of First Refusal will be deemed terminated should one of the following circumstances occur: |
1. | Grantee notifies Grantor that it will not exercise its Right of First Refusal; |
2. | Grantee fails to exercise its Right of First Refusal within the Option Period; |
3. |
The parties are unable to reach an agreement by the fiftieth (50 th ) day following the date of the Exercise Notice; provided, however, that in such case, the terms and conditions for the Special Service Project as offered by or to a Third Party must be as favorable or better to the Grantee than those proposed during the negotiations between the parties; or |
4. | This Master Agreement is terminated in accordance with Article Nine herein. |
g) | In the event that EVERTEC decides not to exercise its Right of First Refusal within the Option Period and COMPANY, BPPR, or one of their respective Subsidiaries contracts the Development Project or COMPANY New Service to a Third Party, COMPANY and BPPR acknowledge and agree that EVERTEC will not be liable for any errors to or impact on the Services as a result of the work performed by such Third Party and will have no obligation under this Master Agreement to correct such errors or impact, unless otherwise agreed to by the parties. |
h) | In furtherance of Section 2.10(b)(3), within a sufficient period of time before the expiration of any of the Outsourced Processing Contracts, COMPANY, BPPR, and their appropriate respective Subsidiaries shall provide EVERTEC and its Representatives with access to COMPANY, BPPR, and/or their appropriate respective Subsidiaries personnel, documents and Company Data related to such Outsourced Processing Contracts, in each case to the extent permitted under and subject to Legal Requirements and contracts with Third Parties and as is reasonably necessary for EVERTEC to evaluate the Outsourced Processing Services and make a bona fide proposal to offer the Outsourced Processing Services. |
2.11 | Equipment . |
a) | EVERTEC will retain all right, title or interest in any EVERTEC equipment supplied to COMPANY, BPPR, or any of their respective Subsidiaries as part of the Services ( EVERTEC Equipment ), and no ownership rights in such EVERTEC Equipment will transfer to COMPANY, BPPR, or any of their respective Subsidiaries. COMPANY, BPPR, and their respective Subsidiaries will, as applicable, provide a suitable and secure environment, free from environmental hazards, and electric power for such EVERTEC Equipment located in premises operated or controlled by COMPANY, BPPR, or one of their respective Subsidiaries, and will keep the EVERTEC Equipment free from all liens, charges, and encumbrances. COMPANY, BPPR, and their respective Subsidiaries, as applicable, will bear the risk of loss of or damage to EVERTEC Equipment (ordinary wear and tear excepted) from any cause except to the extent caused by EVERTEC or its suppliers. COMPANY, BPPR, and their respective Subsidiaries agree that they will not remove, relocate, modify, or interfere with EVERTEC Equipment, or attach EVERTEC Equipment to non-EVERTEC equipment without prior written authorization from EVERTEC. |
b) | Title to and risk of loss of any equipment purchased from EVERTEC will pass to COMPANY, BPPR, or their respective Subsidiaries as of delivery, upon which date EVERTEC will have no further obligations of any kind with respect to such purchased equipment, except as set forth in a document executed by the appropriate parties. |
c) | All ownership or leasehold interest in a partys facilities, and associated equipment used in connection with the Services, will at all times remain with that party. If any equipment of COMPANY, BPPR, or any of their respective Subsidiaries ( COMPANY Equipment ) is used to provide the Services, COMPANY, BPPR, or their appropriate respective Subsidiaries, will grant EVERTEC a non-transferable and non-exclusive license to use such COMPANY Equipment in the manner necessary to provide the Services, except as otherwise may be provided in writing. |
19
2.12 | Import/Export Control . |
a) | The parties acknowledge that equipment, products, software, and technical information (including, but not limited to, technical assistance and training) provided under this Master Agreement may be subject to import or export laws, conventions or regulations, and any use or transfer of the equipment, products, software, and technical information must be in compliance with all such laws, conventions and regulations. The parties will not use, distribute, transfer, or transmit the equipment, products, software, or technical information (even if incorporated into other products) except in compliance with such laws, conventions and regulations. If requested by either party, the other party agrees to sign written assurances and other documents as may be required to comply with such laws, conventions and regulations. |
b) | In the event any necessary import or export license cannot be obtained within six (6) months after making an application, no party will have further obligations with respect to providing or purchasing and, if applicable, COMPANY, BPPR, or one of their respective Subsidiaries will return the equipment, products, software, or technical information that is the subject matter of the unsuccessful application. |
2.13 | Business Continuity/Disaster Recovery Plan and Disaster Recovery Services Addendum . Each party acknowledges that it is responsible for maintaining in effect at all times an appropriate Business Continuity/Disaster Recovery Plan (the Plan ). EVERTEC warrants that its Plan addresses the continuation of the services it provides to its clients as specified therein, if an Event threatens to impair or disrupt EVERTECs delivery of such services. Furthermore, the parties agree that: |
a) | Throughout the Term of this Master Agreement, EVERTEC will maintain its Plan in compliance with applicable Legal Requirements. |
b) | EVERTEC agrees to exercise Best Efforts to resume the Affected Services (as that term is defined in the Disaster Recovery Services Addendum) within the Recovery Time Objectives established in the Disaster Recovery Services Addendum. |
c) | Upon COMPANYs or BPPRs reasonable request, EVERTEC shall make available to COMPANY and/or BPPR, for the purpose of responding to questions concerning the Plan and the Disaster Recovery Service Addendum, one or more representatives who are knowledgeable about such Plan and Disaster Recovery Service Addendum, the manner in which it is tested and the manner in which it would be implemented upon the occurrence of an Event. |
d) | EVERTEC shall cooperate with COMPANY, BPPR and their respective Subsidiaries on any regulatory review of the Plan and/or the Disaster Recovery Services Addendum. In the event COMPANY or BPPR determines that Legal Requirements necessitate additional disaster recovery services and/or modifications to the existing Plan and/or Disaster Recovery Services Addendum, (1) EVERTEC agrees to cooperate with COMPANY, BPPR and their respective Subsidiaries to resolve any issues raised by COMPANY, BPPR or one of their respective Subsidiaries and/or in assuring that the Plan and the Disaster Recovery Services Addendum complies with the Legal Requirements and (2) COMPANY, BPPR, or one of their respective Subsidiaries shall be charged a development fee at the time and material rates specified in Exhibit B , as applicable and EVERTEC may charge COMPANY, BPPR, or one of their respective Subsidiaries an ongoing usage fee for any new Service that results from the modifications requested in accordance with this Section 2.13. |
ARTICLE THREE PAYMENT FOR SERVICES
3.1 | Fees . |
a) | In consideration for EVERTEC providing COMPANY, BPPR, and their respective Subsidiaries the Services, each of COMPANY and BPPR agrees to pay, or cause one of its respective Subsidiaries to pay, EVERTEC the corresponding fees set forth in Exhibit B , subject to adjustment as set forth in Section 3.1(b). The parties agree that regardless if a Service is set forth in a Service Addendum or not, the pricing relative to any and all Services will be set forth in Exhibit B , which will serve as a master list of the Services and corresponding pricing. The parties agree that Exhibit B will be reviewed and updated on an ongoing basis following the Effective Date hereof. Any changes to the fees set forth in Exhibit B (other than the adjustments described in Section 3.1(b)) shall be agreed to by both parties by executing an amended and restated Exhibit B clearly denoting the date any such changes become effective. |
b) | From and after the second anniversary of the date hereof, the fees set forth in Exhibit B shall be adjusted annually on each yearly anniversary date of this Master Agreement for changes in the CPI after the date hereof; provided that any adjustment shall not exceed 5% per annum. |
20
3.2 |
Terms of Payment . EVERTEC will send an invoice directly to COMPANY, on or before the fifteenth (15 th ) day of the month following the month in which the Services are rendered, reflecting the fees and other charges to COMPANY, BPPR, and their respective Subsidiaries for the preceding month. COMPANY, BPPR, or one of their respective Subsidiaries, as applicable, will pay to EVERTEC all undisputed amounts due under this Master Agreement within thirty (30) days from the date of receipt of the invoice, unless otherwise agreed to by the parties for a particular Service in writing. Any undisputed amount due under this Master Agreement that is not paid when due will thereafter bear interest at an annual rate of interest equal to one and a half percent (1.5%), but in no event shall exceed the maximum rate of interest allowed under any Legal Requirement. COMPANY and BPPR agree that, if any properly submitted invoice remains unpaid and undisputed for a period exceeding sixty (60) days, EVERTEC may (i) refuse to provide the Services until such time as all past due amounts are paid in full or (ii) terminate this Master Agreement in accordance with and subject to Section 9.2(a)(2). |
3.3 | Services Rendered during Legal Holidays . Unless agreed to otherwise in writing, upon request of COMPANY or BPPR, and provided EVERTEC has available resources to comply therewith, EVERTEC will provide the Services to COMPANY, BPPR, and their respective Subsidiaries during Legal Holidays for the fees set forth in Exhibit B or the corresponding Service Addendum, as applicable. |
3.4 | Additional Services . Any additional services performed by EVERTEC at COMPANY, BPPR, or one of their respective Subsidiaries request (or as required by COMPANY, BPPR, or one of their respective Subsidiaries act or failure to act under this Master Agreement) over and above the Services listed in Exhibit B of this Master Agreement will be billed at EVERTECs standard rates then in effect and disclosed to COMPANY, BPPR, and their respective Subsidiaries for computer and personnel time, equipment, supplies, out-of-pocket costs, and other items and expenses incurred in performing such additional services or as may otherwise be set forth in writing. |
3.5 | Out-of-pocket and Third Party Expenses . With COMPANYS or BPPRs prior written approval, additional costs related to delivery and/or collection, telecommunications (other than the telecommunication installation and maintenance services set forth in Exhibit B ) or other incidental services, as well as necessary and reasonable services to be provided through EVERTEC by Third Parties, for COMPANY, BPPR, or one of their respective Subsidiaries benefit, incurred during the term of this Master Agreement and that are not contemplated in any of the established fees, costs, charges, will be paid by COMPANY, BPPR, or one of their respective Subsidiaries, as applicable, when invoices and related documents are duly presented. All such out-of-pocket or Third Party charges and administration costs related to the Services will be billed by EVERTEC to COMPANY, BPPR, or one of their respective Subsidiaries at an amount equal to cost; provided that to the extent COMPANY, BPPR, or one of their respective Subsidiaries sets forth any limitations on such charges and costs, COMPANY, BPPR, and their respective Subsidiaries shall not be billed for amounts in excess of such limitations. |
3.6 | Review of Fees . It is the intent of the parties that the fees charged by EVERTEC to any Banking Affiliate shall be in compliance with applicable Legal Requirements. The fees to be charged by EVERTEC to a Banking Affiliate under this Master Agreement shall be subject to a periodic review by the parties in order to ensure that such fees represent and remain at levels consistent with the market terms that such Banking Affiliate would pay to an independent Third Party for providing similar services. When performing such review, the parties will pay particular attention to any available information on comparable market terms for similar services, and will evaluate and take into consideration the contracting terms and the performance of the Services by EVERTEC under this Master Agreement. |
3.7 | Taxes . The fees and charges paid by COMPANY, BPPR, and their respective Subsidiaries under this Master Agreement will be inclusive of any applicable sales, use, personal property, excise, services or other taxes in existence as of the Effective Date. Each party will bear its corresponding taxes or contributions related to this Master Agreement, which may, but not be limited to, municipal, Commonwealth or federal taxes, as applicable. |
21
3.8 | Disputed Charges; Requests for Information . |
a) | Each of COMPANY, BPPR, and their respective Subsidiaries may withhold payment of specific charges within a given invoice that it in good faith disputes or for which it may require additional information from EVERTEC to verify the amounts being charged, provided that COMPANY, BPPR, or such Subsidiary delivers to EVERTEC a written statement on or before the date in which such payment is due, describing in reasonable detail (i) the specific charge or charges being disputed and the basis of the dispute, (ii) if applicable, the supporting documentation that is reasonably required for verification of the charge or charges, and (iii) the amount being withheld. |
b) | A charge will be deemed undisputed if COMPANY, BPPR, and their respective Subsidiaries do not deliver the aforementioned written statement within the time period provided in this section. |
c) | Notwithstanding the foregoing, the parties will have the right to review invoices generated hereunder and claim any under charged or over paid amounts. The parties shall make any such claims within one hundred and twenty (120) days following the date of the invoice. |
d) | Any Dispute related to the charges or fees payable under this Master Agreement, if not settled by the parties, shall be resolved in accordance with Section 1.15 hereof. |
3.9 | Supporting Documentation . EVERTEC will maintain supporting documentation for the amounts billable to, and payments made by, COMPANY, BPPR, and their respective Subsidiaries hereunder in accordance with its practices prior to the Effective Date and applicable record retention requirements. EVERTEC agrees to provide COMPANY, BPPR, and their respective Subsidiaries with such supporting documentation with respect to each invoice as may be reasonably requested by COMPANY, BPPR, and their respective Subsidiaries and with the level of detail required by COMPANY, BPPR, and their respective Subsidiaries from time to time. |
3.10 | No Right to Set-Off . COMPANY, BPPR, and their respective Subsidiaries shall pay to EVERTEC the full amount of undisputed charges and any disputed charges that are resolved in favor of EVERTEC and other amounts required to be paid by COMPANY, BPPR, and their respective Subsidiaries under this Master Agreement and COMPANY, BPPR, and their respective Subsidiaries shall not set-off, counterclaim or otherwise withhold any amount owed or claimed to be owed to EVERTEC under this Master Agreement on account of any obligation owed by EVERTEC or any of its Subsidiaries, whether or not such obligation has been finally adjudicated, settled or otherwise agreed upon in writing. |
ARTICLE FOUR DISCLAIMER OF WARRANTIES & LIMITED LIABILITY
4.1 |
DISCLAIMER OF WARRANTIES . EXCEPT AS EXPLICITLY PROVIDED IN THIS MASTER AGREEMENT, THE SERVICES AND ANY EQUIPMENT PROVIDED UNDER THIS MASTER AGREEMENT ARE PROVIDED ON AN AS IS, AS AVAILABLE BASIS. IN ADDITION, THE PARTIES ACKNOWLEDGE THAT GIVEN THE SERVICES (INCLUDING ANY EQUIPMENT) MAY DEPEND TO SOME EXTENT ON COMPANY, BPPR, AND THEIR RESPECTIVE SUBSIDIARIES OWN COMPUTER SYSTEMS, EVERTEC DOES NOT MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. FURTHERMORE, EVERTEC DOES NOT MAKE ANY WARRANTIES OF ANY KIND, EXCEPT THOSE MADE IN THIS MASTER AGREEMENT, A SERVICE ADDENDUM OR EXHIBIT C, WITH RESPECT TO LOSS OR CORRUPTION OF DATA, LOSS OR DAMAGE TO EQUIPMENT AND/OR SOFTWARE, SYSTEM RESPONSE TIMES, TELECOMMUNICATION LINES OR OTHER COMMUNICATION DEVICES, QUALITY, AVAILABILITY, RELIABILITY, SECURITY ACCESS DELAYS OR ACCESS INTERRUPTIONS, NOR COMPUTER VIRUSES, BUGS OR ERRORS. EVERTEC DOES NOT MAKE ANY WARRANTIES THAT THE SERVICES WILL NOT BE INTERRUPTED OR ERROR FREE OR AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES AND EVERTEC ASSUMES NO RESPONSIBILITY OR LIABILITY IF TELECOMMUNICATION CARRIERS ARE NOT AVAILABLE AT ANY GIVEN TIME. EVERTEC, ITS AFFILIATES, AND THEIR RESPECTIVE REPRESENTATIVES ARE NOT LIABLE, AND EXPRESSLY DISCLAIM ANY LIABILITY FOR THE CONTENT OF ANY DATA OF COMPANY, BPPR, AND THEIR RESPECTIVE SUBSIDIARIES THAT IS TRANSFERRED EITHER TO OR FROM COMPANY, |
22
BPPR, AND THEIR RESPECTIVE SUBSIDIARIES OR STORED BY COMPANY, BPPR, AND THEIR RESPECTIVE SUBSIDIARIES VIA THE SERVICES PROVIDED BY EVERTEC. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY EVERTEC REPRESENTATIVES WILL CREATE A WARRANTY; NOR MAY COMPANY, BPPR, AND THEIR RESPECTIVE SUBSIDIARIES RELY ON ANY SUCH INFORMATION OR ADVICE. |
4.2 | Reliance on COMPANY Provided Data . In performing the Services, EVERTEC will be entitled to rely upon the data, information, instructions, or Specifications provided by COMPANY, BPPR, and their respective Subsidiaries and, therefore, will not be liable to COMPANY, BPPR, and their respective Subsidiaries in the same accord as set forth herein as a limitation of liability, should EVERTEC perform in accordance with such data, information or instructions received from COMPANY, BPPR, and their respective Subsidiaries. If any error results from incorrect input supplied by COMPANY, BPPR, and their respective Subsidiaries, COMPANY, BPPR, and their appropriate respective Subsidiaries will be responsible for discovering and reporting such error and supplying the data necessary to correct such error to EVERTEC, in which case, EVERTEC will exercise Best Efforts to correct the error at COMPANY, BPPR, and their appropriate respective Subsidiaries sole expense. |
4.3 | Force Majeure . EVERTEC will not be liable for any Loss, damage, non-performance, default, or delay under this Master Agreement caused by or due to Force Majeure . In such event, EVERTECs obligation will be limited to using commercially reasonable efforts to reinstate the Services within a reasonable period of time once the unforeseen event has been rectified. Except as otherwise provided for herein, EVERTECs time for performance or cure hereunder will be extended for a period equal to the duration of the cause. |
4.4 | Systems and/or Services Not Provided by EVERTEC . To the extent COMPANY, BPPR, or their respective Subsidiaries perform any services themselves or use their own software, hardware, communications devices, Internet services, e-mail systems or other systems or, in the alternative, retain Third Parties to provide such services and systems, the parties acknowledge and agree that terms of this Master Agreement will not be deemed to impose on EVERTEC any obligation to obtain from owners of such systems any licenses or agreements that are necessary in order for EVERTEC to interface the Services with such systems. Nor will EVERTEC have any responsibility or liability in connection with such services or systems not provided by EVERTEC. COMPANY, BPPR, or their respective Subsidiaries will be solely responsible for the installation, operation, maintenance, use, and compatibility of such systems and services. In the event that such systems or services impair COMPANY, BPPR, and their respective Subsidiaries use of any Services: (a) COMPANY, BPPR, and their respective Subsidiaries will nonetheless be liable for payment for all Services provided by EVERTEC, and (b) any Specifications generally applicable to the Services will not apply. |
4.5 | LIMITATION OF LIABILITY . |
a) | EXCEPT FOR WILLFUL MISCONDUCT OR GROSS NEGLIGENCE, EVERTEC AND ITS SUBSIDIARIES SHALL NOT BE LIABLE TO COMPANY, BPPR OR ANY OF THEIR RESPECTIVE AFFILIATES PURSUANT TO THIS MASTER AGREEMENT FOR ANY SPECIAL, EXEMPLARY, PUNITIVE, CONSEQUENTIAL, REMOTE OR SPECULATIVE DAMAGES OR LOSSES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR ANTICIPATED PROFITS, ROYALTIES, LOST DATA, COST OF PROCUREMENT OF SUBSTITUTE SOFTWARE, EQUIPMENT OR SERVICES, OR ANY OTHER BUSINESS OR OTHER ECONOMIC LOSS ARISING FROM OR RELATED TO ANY EQUIPMENT OR SOFTWARE NOT PROVIDED BY EVERTEC, ANY SERVICES, INCIDENTAL OR OTHERWISE, PROVIDED BY THIRD PARTIES (EXCEPT THOSE SERVICES PROVIDED BY A SUBCONTRACTOR OF EVERTEC UNDER ARTICLE 1.17), AND ANY THIRD PARTY CLAIM (EXCEPT AS OTHERWISE PROVIDED IN ARTICLE TEN OF THIS MASTER AGREEMENT): (I) WHETHER FOR, AMONG OTHER THINGS, SUCH PARTYS NEGLIGENCE OR MISCONDUCT, BREACH OF WARRANTY OR ANY OBLIGATION ARISING THEREFROM; (II) WHETHER LIABILITY IS ASSERTED IN, AMONG OTHER THINGS, CONTRACT OR TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE AND STRICT PRODUCT LIABILITY); (III) WHETHER OR NOT FORESEEABLE; AND (IV) WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSS OR DAMAGE. |
b) |
EXCEPT FOR WILLFUL MISCONDUCT OR GROSS NEGLIGENCE, COMPANY, BPPR AND THEIR RESPECTIVE SUBSIDIARIES SHALL NOT BE LIABLE TO EVERTEC OR ITS AFFILIATES PURSUANT TO THIS MASTER AGREEMENT FOR ANY SPECIAL, EXEMPLARY, PUNITIVE, |
23
CONSEQUENTIAL, REMOTE OR SPECULATIVE DAMAGES OR LOSSES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR ANTICIPATED PROFITS, ROYALTIES, LOST DATA, COST OF PROCUREMENT OF SUBSTITUTE SOFTWARE, EQUIPMENT OR SERVICES, OR ANY OTHER BUSINESS OR OTHER ECONOMIC LOSS ARISING FROM OR RELATED TO ANY EQUIPMENT OR SOFTWARE NOT PROVIDED BY COMPANY, BPPR OR THEIR RESPECTIVE SUBSIDIARIES, ANY SERVICES, INCIDENTAL OR OTHERWISE, PROVIDED BY THIRD PARTIES, AND ANY THIRD PARTY CLAIM (EXCEPT AS OTHERWISE PROVIDED IN ARTICLE TEN OF THIS MASTER AGREEMENT): (I) WHETHER FOR, AMONG OTHER THINGS, SUCH PARTYS NEGLIGENCE OR MISCONDUCT, BREACH OF WARRANTY OR ANY OBLIGATION ARISING THEREFROM; (II) WHETHER LIABILITY IS ASSERTED IN, AMONG OTHER THINGS, CONTRACT OR TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE AND STRICT PRODUCT LIABILITY); (III) WHETHER OR NOT FORESEEABLE; AND (IV) WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSS OR DAMAGE, IN EACH CASE, OTHER THAN EXPECTED REVENUES (NET OF EXPECTED COSTS THAT WOULD HAVE OTHERWISE BEEN INCURRED) FOR SERVICES ANTICIPATED TO BE PROVIDED HEREUNDER. |
c) | EXCEPT FOR WILLFUL MISCONDUCT OR GROSS NEGLIGENCE OR TO THE EXTENT OTHERWISE PROVIDED UNDER ANY LEGAL REQUIREMENTS, EVERTECS LIMIT OF LIABILITY UNDER THIS MASTER AGREEMENT WILL BE THE AMOUNT OF DIRECT DAMAGES SUBJECT TO AN AGGREGATE ANNUAL LIMIT EQUAL TO THE AMOUNT OF PAYMENTS MADE TO EVERTEC BY COMPANY, BPPR, AND THEIR RESPECTIVE SUBSIDIARIES FOR THE SERVICE FOR WHICH THE LIABILITY RELATES DURING THE TWELVE MONTHS PRIOR TO THE ACT, OMISSION OR EVENT THAT GIVES RISE TO THE CLAIM FOR LIABILITY. THIS LIMITATION WILL APPLY NOTWITHSTANDING ANY LIMITED REMEDY PROVIDED HEREIN; PROVIDED, HOWEVER, THAT THIS LIMITATION WILL NOT APPLY TO LOSSES RELATED TO BREACHES OF THE CONFIDENTIALITY PROVISIONS OF THIS MASTER AGREEMENT, NOR TO INTELLECTUAL PROPERTY INDEMNIFICATION PROVISIONS. EACH PARTY HEREBY WAIVES ANY CLAIM THAT THESE EXCLUSIONS DEPRIVE IT OF AN ADEQUATE REMEDY OR CAUSE THIS MASTER AGREEMENT TO FAIL OF ITS ESSENTIAL PURPOSE. |
ARTICLE FIVE CONFIDENTIALITY, PRIVACY & SECURITY OF INFORMATION
5.1 | Confidential Information . |
a) | The parties acknowledge that in the course of their dealings each may receive (the Receiving Party ) Confidential Information of the other party (the Disclosing Party ). As such, the parties are willing to share such Confidential Information provided that the Receiving Party protects the Confidential Information of the Disclosing Party. Confidential Information will not include information that: |
1. | Is or becomes generally available to the public without breach of this Master Agreement; |
2. | Was available to the Receiving Party on a non-confidential basis prior to its disclosure by the Disclosing Party; |
3. | Becomes available to the Receiving Party from a Third Party, provided that the Receiving Party does not have knowledge, after reasonable inquiry, that such Third Party is subject to an obligation of confidentiality with the Disclosing Party; |
4. | Is independently developed by the Receiving Party without reference to or reliance upon the Confidential Information; |
5. | Is approved by the Disclosing Party for disclosure; or |
6. | Is required to be disclosed by applicable Legal Requirements or by a Governmental Authority, but only to the extent so required and solely for such purpose, and the Receiving Party shall otherwise remain obligated to treat such information as Confidential Information pursuant to the terms of this Article 5. |
b) | In any dispute with respect to these exclusions, the burden of proving that information is not Confidential Information will be on the party making such assertion. |
24
5.2 | Privacy . |
a) | The Receiving Party agrees to protect and hold all Confidential Information in strict confidence and to take all reasonable steps necessary to protect the Confidential Information from unauthorized and/or inadvertent disclosure. Unless in receipt of specific written exemption from the Disclosing Party or required by any Legal Requirements, the Receiving Party will not: |
1. | use, reproduce, modify or disclose any of the Confidential Information for any purpose other than to perform its obligations under this Master Agreement for which the Confidential Information is being disclosed; |
2. | disclose any of the Confidential Information other than to Representatives of the Receiving Party who have a reasonable need-to-know in order to discharge their obligations under this Master Agreement, and only to do so when the Representatives have agreed to be bound by the confidentiality provisions of this Master Agreement; |
3. | remove any proprietary rights legend from the Confidential Information. |
b) | The prohibition against the disclosure of Confidential Information includes, but is not limited to, disclosing the substance of the negotiations of the Master Agreement and the existence and/or the terms and conditions thereof, as well as the fact that any similarity exists between the Confidential Information and information independently developed by another Person or entity, and the parties understand that such similarity does not excuse it from abiding by its covenant or other obligations under this Master Agreement. |
c) | The Receiving Party will be fully liable for the acts of its Representatives to whom it discloses the Confidential Information. |
5.3 | Security of Customer Information . |
a) | To effect the purposes of this Master Agreement, COMPANY, BPPR or one of their respective Subsidiaries may from time to time provide EVERTEC with information or access to information concerning COMPANY, BPPR, or one of their respective Subsidiaries and persons or entities who obtain financial products or services from COMPANY, BPPR, or their respective Subsidiaries, including without limitation, client account information ( Customer Information ). EVERTEC acknowledges that its right to use the Customer Information may be limited by obligations of Company, BPPR or one of their respective Subsidiaries under the Gramm-Leach-Bliley Act of 1999 (Public Law 106-102, 113 Stat. 1138) (the Gramm Act ) and its implementing regulations ( e.g., Federal Reserve Regulation P, Securities and Exchange Commission Regulation S-P) and other federal and state laws and regulations regarding privacy and the confidentiality of customer records. EVERTEC shall be responsible for establishing and maintaining an information security program that complies with the Legal Requirements. To protect the privacy of the Customer Information, EVERTEC shall: (i) limit access to the Customer Information to its employees and agents who have a need to know to carry out the purposes for which the Customer Information was disclosed; and (ii) use the Customer Information only for purposes of carrying out its obligations hereunder. Furthermore, EVERTEC agrees to (i) protect and hold all Customer Information in strict confidence and to take all reasonable steps necessary to protect the Customer Information from unauthorized and/or inadvertent disclosure; (ii) give immediate verbal and written notification to COMPANY or BPPR, or one of their respective Subsidiaries, as applicable of any court order or legal action requiring the disclosure of Customer Information and, to the extent allowable under the law, hold the Customer Information in confidence while COMPANY, BPPR or one of their respective Subsidiaries seeks a protective order; (iii) give prompt notification of any unauthorized or inadvertent disclosure of the Customer Information; (iv) upon request of COMPANY, BPPR or one of their respective Subsidiaries promptly return or destroy all Customer Information belonging to COMPANY, BPPR, or one of their respective Subsidiaries, as applicable, including all copies thereof; and (v) implement security measures designed to (a) ensure the security, integrity and confidentiality of the Customer Information; (b) protect against any anticipated threats or hazards to the security or integrity of the Customer Information; and (c) protect against unauthorized access to or use of the Customer Information. |
25
b) | Interagency Guidelines . EVERTEC acknowledges the requirements of the Interagency Guidelines Establishing Standards for Safeguarding Customer Information issued by bank regulatory agencies on February 1, 2001, regarding the implementation of security measures to safeguard customer information. EVERTEC represents and warrants to COMPANY, BPPR, and their respective Subsidiaries that it has in place a comprehensive written security program that includes administrative, technical and physical safeguards to protect the security, confidentiality and integrity of Customer Information. Furthermore, EVERTEC agrees that COMPANY, BPPR, and their respective Subsidiaries, and any Third Party auditor reasonably designated by COMPANY, BPPR, or their respective Subsidiaries, may, in a manner that is consistent with practices and procedures of the parties prior to the date hereof, at any time (i) solicit a copy of the aforementioned security program and (ii) review, monitor and audit EVERTEC to confirm it has satisfied its obligations pursuant to this paragraph. |
c) | Unauthorized Access . EVERTEC also acknowledges the requirements of the Interagency Guidance on Response Programs for Unauthorized Access to Customer Information and Customer Notice issued by bank regulatory agencies on March 29, 2005, regarding implementing effective notification procedures in the event of unauthorized access to Customer Information. As such, the parties acknowledge and agree that EVERTEC shall be responsible for the unauthorized or fraudulent application for, access to or use of the Customer Information by any entity caused by the negligent acts or omissions of EVERTEC, its employees, subcontractors or agents. If EVERTEC becomes aware of any actual or suspected security breach involving unauthorized access ( i.e. , physical trespass on a secure facility, computing systems intrusion/hacking, loss/theft of a PC (laptop or desktop), loss/theft of printed materials, etc.) to the Customer Information, that either compromises or in EVERTECs reasonable judgment may have compromised the Customer Information, EVERTEC shall report such incident within forty-eight (48) hours in writing to COMPANY, BPPR, or one of their respective Subsidiaries, as applicable, and describe in reasonable detail the circumstances surrounding such unauthorized access (including, without limitation, a description of the causes of such breach). Any report under this Section shall include a brief summary of the steps being taken by EVERTEC to remedy such breach. Except as may be strictly required by Legal Requirements, EVERTEC agrees that it will not inform any Third Party of any such security breach without Populars, or its applicable Affiliates, prior written consent; however, if such disclosure is required by Legal Requirements, EVERTEC agrees to reasonably cooperate with COMPANY, BPPR, and their respective Subsidiaries regarding the content of such disclosure so as to minimize any potential adverse impact upon COMPANY, BPPR, and their respective Subsidiaries and their clients and customers. |
5.4 | Remedies . In the event of any court order or legal action requiring the disclosure of Confidential Information, the Receiving Party agrees to give immediate verbal and written notification of the order or action to the Disclosing Party, and to the extent allowable under the law and at the expense of the Disclosing Party, hold the Confidential Information while the Disclosing Party seeks a protective order. The Receiving Party acknowledges and agrees that it would be difficult to fully compensate the Disclosing Party for damages resulting from the breach or threatened breach of the foregoing provisions and, accordingly, that, in addition to any other remedies that may be available, in law, at equity or otherwise, the Disclosing Party will be entitled to seek injunctive relief, including, without limitation, temporary restraining orders, preliminary injunctions and permanent injunctions, to enforce such provisions without the necessity of proving actual damages or posting a bond or any other security. This provision with respect to injunctive relief will not, however, diminish the Disclosing Partys right to claim and recover damages. |
5.5 | Term of Obligation . Unless indicated otherwise in writing, the parties obligations under this Section will survive this Master Agreement for a period of three (3) years following termination hereof. Upon termination of this Master Agreement for any reason, the Receiving Partys rights to possession and use of any Confidential Information in connection with the performance of its obligations hereunder or otherwise will terminate. Upon the request of the Disclosing Party, the Receiving Party will promptly return or destroy (in either case under certification to said effect) all Confidential Information belonging to the Disclosing Party, including all copies thereof. Should the Receiving Party be required by law to retain any of the Disclosing Partys Confidential Information for a period longer than the Term of this Master Agreement, including any extension thereof, then the Receiving Partys obligations under this Section will remain in full force and effect until the expiration of any such legally mandated retention period. |
ARTICLE SIX SECURITY, COMPANY DATA & RECORDS
6.1 |
Authorized Persons . Each party will designate one or more individuals (hereinafter, Authorized Persons ) who can (1) carry out transactions in each partys name; (2) receive information from the other party related to the |
26
operation of the Service, including, but not limited to, any provided access code; (3) give written instructions or inform the other party about any action or request for action by the party; (4) notify or issue any document related to this Master Agreement that the Authorized Person deems necessary or convenient. Such Authorized Persons shall be notified to the other parties in writing. |
6.2 | Security Measures . |
a) | The parties warrant that they have adopted, and will assume responsibility for complying with, any and all appropriate and necessary security measures required for the protection of access to their systems and to the Services by their Representatives and Authorized Persons. As such, the parties warrant that they have established commercially reasonable security procedures to minimize unauthorized access and agree that they will take the necessary measures to maintain the confidentiality of the security procedures and any access codes, passwords, instructions or security equipment. Except as may be specifically set forth in writing, each party represents and warrants to the other parties that it will not alter or disable any hardware or software security programs residing on another partys hardware or systems. If a network connection is established between COMPANY, BPPR, or one of their respective Subsidiaries, on the one hand, and EVERTEC, on the other hand, each party represents and warrants to the others that its computing environment is free from all generally-known viruses, worms, Trojans and other malware, that may disrupt, damage or interfere with the other parties network and/or telecommunication facilities. As such, each party agrees to (1) allow the other parties to perform network assessments of its computing environment, and (2) maintain an alert status regarding the security of its computing systems, including, without limitation, all vulnerabilities and security patches or corrective actions, by subscribing to an industry-recognized service, such as CERT or CIAC. Each party understands that, should an assessment reveal inappropriate or inadequate security based on the pre-defined requirements for security, the other parties may, in addition to other remedies each may have, remove such partys access to its network until such party satisfactorily complies with the security requirements defined. |
b) | COMPANY, BPPR, and their respective Subsidiaries Authorized Persons agree to comply with all of EVERTECs requirements in relation to the security of the EVERTEC computing environment and Authorized Locations, including, without limitation, any subsequently agreed security plan or information processing requirements that may be embodied in any Service Addendum. COMPANY, BPPR, and their appropriate respective Subsidiaries will execute all documents generally required by EVERTEC for access to EVERTECs computing environment and Authorized Locations. Further, if any Authorized Person of COMPANY, BPPR, or their respective Subsidiaries, at any time during the life of this Master Agreement, is granted remote access to EVERTECs network, or is telecommuting in any capacity, then such person will be subject to additional EVERTEC data security requirements. |
c) | Should the Services require access codes or other identification methods to gain access, each party will immediately notify the appropriate other party or parties in writing of any change of Authorized Person or the scope of his/her authority. Until such notification is received, each party may accept, without further inquiry, all declarations, instructions or representations made or issued by the Authorized Person. Furthermore, the parties will not assume responsibility, explicitly or implicitly, for questioning or verifying with the other parties whether the Person who uses or has access to the Service is in fact the Authorized Person or if he/she is acting in accordance with another partys internal policies and procedures. |
6.3 | Ownership of Company Data . |
a) | Each of COMPANY, BPPR, and their respective Subsidiaries will remain the sole and exclusive owner of its Company Data and Confidential Information, regardless of whether such data is maintained on magnetic tape, magnetic disk, or any other storage or processing device. All Company Data and other Confidential Information will, however, be subject to regulation and examination by the appropriate auditors and Governmental Authorities at the Authorized Locations to the same extent as if such information were on COMPANY, BPPR, or their respective Subsidiaries premises. EVERTEC will notify COMPANY, BPPR, and their respective Subsidiaries as soon as reasonably possible of any formal request by any Governmental Authority to examine such information maintained by EVERTEC. COMPANY, BPPR, and their respective Subsidiaries agree that EVERTEC is authorized to provide all such information when properly required to do so by a Governmental Authority, subject to the provisions of Section 5.3 hereof. EVERTEC acknowledges that it will not have or acquire any rights in or to any Company Data or Confidential Information upon termination of this Master Agreement. |
b) | EVERTEC will, subject to its internal control and security procedures, permit each of COMPANY, BPPR, and their respective Subsidiaries to have or obtain (by electronic or other means) access to its Company Data, including where appropriate, access through COMPANY, BPPR, or their respective Subsidiaries computer terminals and equipment. EVERTEC will furnish COMPANY, BPPR, and their respective Subsidiaries with such written instructions, manuals or other documentation as will be necessary to such operation and access by COMPANY, BPPR, and their respective Subsidiaries. |
27
6.4 | Records and Backup . Each party will maintain its respective records related to the Services in a proper, complete and accurate fashion, and in compliance with all Legal Requirements applicable to each of them. EVERTEC will be responsible for retaining Company Data or other records pertaining to COMPANY, BPPR, and their respective Subsidiaries in accordance with COMPANY, BPPR, and their respective Subsidiaries Specifications for the Services, which will take into account COMPANY, BPPR, and their respective Subsidiaries record retention policies; provided, however, that COMPANY, BPPR, and their respective Subsidiaries acknowledge that any change in retention periods may result in additional charges and/or increases in the fees for the Services corresponding to the Company Data subject to such retention periods. Any such changes in retention periods will be subject to the provisions of Section 2.7(b) hereof. |
ARTICLE SEVEN INTELLECTUAL PROPERTY
7.1 | Title . To the extent EVERTEC uses its own Intellectual Property to provide the Services under this Master Agreement, EVERTEC warrants that it is the owner of all right, title, and interest in and to such Intellectual Property, none of which, to EVERTECs best knowledge, infringes any proprietary right of any other Person. As such, the parties agree that, subject to the Legal Requirements and to existing agreements with Third Parties, or except as otherwise expressly agreed to between the parties in writing, EVERTEC is and will remain the owner of its Intellectual Property and all derivative works based thereon and that no title to or ownership of EVERTECs Intellectual Property or any part thereof is hereby granted to COMPANY, BPPR, or their respective Subsidiaries. Should EVERTEC use Third Party Intellectual Property to provide the Services, then EVERTEC warrants that it is duly licensed to use such Third Party Intellectual Property to provide the Services and any warranties and infringement indemnities for such Third Party Intellectual Property will be those of the Third Party license agreements with EVERTEC; provided , however , that EVERTEC shall not be obligated to make any representation or warranty that it is duly licensed to use any Third Party Intellectual Property that is the subject of any Merger IP License until the earlier of (i) such time as the COMPANY or EVERTEC, as applicable, has received a consent, approval, waiver or authorization that permits EVERTEC to make use of the Merger IP License following the Effective Date or (ii) the fifth anniversary of the Effective Date. In the alternative, COMPANY, BPPR, and their respective Subsidiaries will be given the opportunity to enter into license agreements directly with such Third Parties. The parties agree that, subject to the Legal Requirements and to existing agreements with Third Parties, or except as otherwise expressly agreed to among the parties, each of COMPANY, BPPR, and their respective Subsidiaries is and shall remain as the owner of its Intellectual Property, and all derivative works based thereon. COMPANY, BPPR, and their respective Subsidiaries ownership and proprietary rights shall include any and all rights in and to patents, trademarks, copyrights, and trade secret rights. |
7.2 | General . Each of COMPANY and BPPR acknowledges that in providing the Services to COMPANY, BPPR, and their respective Subsidiaries, EVERTEC is not transferring any right, title or interest in EVERTECs Intellectual Property, or any part or component thereof, to COMPANY, BPPR, or their respective Subsidiaries. |
7.3 | Developments . Except as otherwise agreed to in writing, any services, technology, processes, methods, software and/or enhancements to EVERTEC Intellectual Property or any Third Party Intellectual Property used or developed for purposes of delivering the Services (collectively, the IP Developments ), whether developed solely by EVERTEC or jointly by EVERTEC and any other party, including any IP Developments requested or suggested by COMPANY, BPPR, or their respective Subsidiaries or a Client, will be the sole property of EVERTEC and will not be considered works-made-for-hire. Except as otherwise agreed to in writing, COMPANY, BPPR, and their respective Subsidiaries will not acquire any ownership right, Intellectual Property right, claim or interest in EVERTECs Intellectual Property or in any IP Developments. The parties agree that any services, technology, processes, methods, software and/or enhancements to COMPANY Intellectual Property for purposes of delivering the Services will be the sole property of COMPANY, BPPR, or one of their respective Subsidiaries, as applicable. Except as otherwise agreed to in writing, any Intellectual Property created or developed by EVERTEC as an independent product will be the sole property of EVERTEC and will not be considered a work-made-for-hire. |
28
7.4 | Cooperation . The parties will cooperate with each other and execute such other documents as may be reasonably deemed necessary by EVERTEC to achieve the objectives of this Article Seven. |
7.5 | Intellectual Property Infringement . |
a) | Subject to the Agreement and Plan of Merger, EVERTEC agrees to defend indemnify and hold harmless COMPANY, BPPR, and their respective Affiliates and Subsidiaries against claims that any of the Services or its Intellectual Property infringes any Intellectual Property Right of a Third Party. EVERTEC will defend COMPANY, BPPR, and their respective Affiliates and Subsidiaries and will pay the damages and costs finally awarded against COMPANY, BPPR, or their respective Affiliates and Subsidiaries. |
b) | If EVERTEC receives notice of an infringement claim or otherwise concludes that its Intellectual Property may infringe the proprietary rights of a Third Party, EVERTEC may in its sole discretion (i) procure the right for COMPANY, BPPR, and their respective Subsidiaries to continue using the affected Intellectual Property; (ii) modify the affected Intellectual Property to make it non-infringing; (iii) replace the affected Intellectual Property with a functional equivalent; or (iv) if EVERTEC determines that options (i) through (iii) are not practicable, terminate COMPANY, BPPR, and their respective Subsidiaries right to use the affected Intellectual Property and accept its return against payment of its then-depreciated value, computed on a five (5) year straight-line depreciation schedule commencing as of its installation date. |
c) | EVERTEC will have no liability for any claim of infringement and thus no obligation to defend and indemnify COMPANY, BPPR, and their respective Subsidiaries under this Section if such infringement claim is based on (i) COMPANY, BPPR, and their respective Subsidiaries continued use of the affected Intellectual Property after EVERTEC notifies COMPANY, BPPR, and their respective Subsidiaries to discontinue use because of such a claim; (ii) COMPANY, BPPR, and their respective Subsidiaries use of a superseded or altered release of the affected Intellectual Property or any portion thereof, including, but not limited to, COMPANY, BPPR, and their respective Subsidiaries failure to use updates or new releases made available by EVERTEC, but only to the extent that such claim would have been avoided but for such failure; (iii) any modification by COMPANY, BPPR, and their respective Subsidiaries or a Third Party to the affected Intellectual Property, but only to the extent that such claim would have been avoided, but for such modification; (iv) COMPANY, BPPR, and their respective Subsidiaries use of the affected Intellectual Property without EVERTECs written consent; (v) COMPANY, BPPR, and their respective Subsidiaries use, operation or combination of the affected Intellectual Property with information, software, specifications, instructions, data, materials or items not supplied or approved by EVERTEC, but only to the extent that such claim would have been avoided but for such combined use; (vi) use of the affected Intellectual Property in a manner not intended by the accompanying and provided documentation; or (vii) COMPANY, BPPR, and their respective Subsidiaries misuse of the affected Intellectual Property. |
d) | Furthermore, EVERTECs obligation to defend COMPANY, BPPR, and their respective Subsidiaries under this section is subject to all of the following conditions: (i) COMPANY, BPPR, or their respective Subsidiaries must notify EVERTEC promptly in writing after the claim is asserted or threatened; (ii) COMPANY, BPPR, or their respective Subsidiaries must give EVERTEC sole control over its defense or settlement; (iii) COMPANY, BPPR, and their respective Subsidiaries does not take a position that is adverse to EVERTEC; and (iv) COMPANY, BPPR, or their respective Subsidiaries must provide EVERTEC with reasonable assistance in defending the claim for which EVERTEC will reimburse COMPANY, BPPR, and their respective Subsidiaries for any reasonable out-of-pocket expenses that COMPANY, BPPR, or their respective Subsidiaries incur in providing such assistance. |
e) | COMPANY and BPPR agree to notify EVERTEC promptly in writing if any other type of Third Party claim is brought against COMPANY, BPPR, or their respective Subsidiaries regarding EVERTECs Intellectual Property. EVERTEC may, at its option, choose to treat these claims as being covered by this Section. |
f) | This Section states EVERTECs entire liability and COMPANYs and BPPRs exclusive remedies with respect to any Third Party infringement and trade secret misappropriation claims. |
29
ARTICLE EIGHT REGULATORY COMPLIANCE, AUDIT & SERVICE REVIEWS
8.1 | General Regulatory Compliance . |
a) | EVERTEC acknowledges that EVERTEC will be solely responsible for monitoring and interpreting (and for complying with) Legal Requirements applicable to EVERTEC, and as such, hereby warrants that EVERTEC will comply with all applicable Legal Requirements, present and future, relating to the conduct and operation of its business. |
b) | COMPANY and BPPR acknowledge that each of COMPANY and BPPR will be solely responsible for monitoring and interpreting (and for complying with, to the extent such compliance requires no action by EVERTEC) Legal Requirements applicable to COMPANY and its Subsidiaries and BPPR and its Subsidiaries, as applicable, and as such, hereby warrants that it and its Subsidiaries will comply with all applicable Legal Requirements, present and future, relating to the conduct and operation of its or such Subsidiaries business. |
8.2 | Legal Requirements . |
a) | COMPANY and BPPR shall be responsible for monitoring and interpreting (and for complying with, to the extent such compliance requires no action by EVERTEC) the Legal Requirements. Any such interpretation shall be provided by COMPANY or BPPR to EVERTEC as part of the instructions used to establish the Specifications and EVERTEC will select the technical parameters within EVERTECs Systems that will apply to COMPANY, BPPR, and their respective Subsidiaries. EVERTEC shall be responsible for determining that such selections are consistent with COMPANYs or BPPRs instructions, as applicable. COMPANY and BPPR, as applicable, shall be responsible for determining that the instructions provided to EVERTEC are consistent with the Legal Requirements and with the terms and conditions of any agreements between COMPANY, BPPR, and their respective Subsidiaries and its Clients. |
b) | Subject to Section 8.2(a), EVERTEC shall work with COMPANY and BPPR in developing and implementing a suitable procedure or direction to enable COMPANY, BPPR, and their respective Subsidiaries to comply with Legal Requirements applicable to the Services being provided by EVERTEC to COMPANY, BPPR, and their respective Subsidiaries. |
8.3 | Audit . EVERTEC, COMPANY, and BPPR acknowledge and agree that the performance of the Services may be subject to regulation by Governmental Authorities. EVERTEC agrees to cooperate, in a manner that is consistent with practices and procedures of the parties prior to the date hereof, with any audit or examination of the Services or COMPANY, BPPR, or their respective Subsidiaries, whether by a Governmental Authority or internal or external auditors of COMPANY, BPPR, or their respective Subsidiaries ( Audit ). Furthermore, EVERTEC agrees to provide any information or material lawfully requested during an Audit, and permitting such auditing parties to inspect or audit EVERTEC with respect to its provision of the Services; provided, however, that all such Audits will be performed at the sole expense of COMPANY, BPPR, or their respective Subsidiaries, as applicable, and each of COMPANY and BPPR agrees to reimburse EVERTEC for all reasonable fees associated with such examination with respect to it or its Subsidiaries. |
8.4 | Service Center Reviews . |
a) | On an annual basis during the Term, EVERTEC shall engage a reputable independent certified public accounting firm of recognized national or regional standing (the Firm ), to conduct a review of its IT operations and application controls for the Services provided to COMPANY, BPPR, and their respective Subsidiaries, in accordance with industry-wide best practices and FFEIC Guidelines. The aforesaid review shall be conducted in accordance with the American Institute of Certified Public Accountants Statement on Auditing Standards Number 70 ( SAS 70 ) or any applicable successor standard, the findings and recommendations of which shall be set forth in a report (the Service Center Review ). The Service Center Review shall (i) include a Type II Service Auditors Report under SAS 70, (ii) cover, at a minimum, a period of six (6) months, (iii) be dated as of September 30 of the year in question, and (iv) be delivered to COMPANY, BPPR, and their respective Subsidiaries on or before December 15 of such year. |
b) |
The parties agree and acknowledge that prior to the date hereof, EVERTEC periodically provided to COMPANY, BPPR and their respective Subsidiaries and to other EVERTEC customers a report of EVERTECs IT operations and applications controls for the services provided to COMPANY, BPPR and their |
30
respective Subsidiaries and to other EVERTEC customers (the Previous Control Reports ). During the Term, Popular and BPPR agree to make a payment to EVERTEC for the Service Center Review within 30 days of EVERTECs delivery to COMPANY and BPPR of the Service Center Review. Such payment shall be an amount equal to the excess, if any, of (i) the fees or expenses paid by EVERTEC to the Firm in connection with the first Service Center Review performed during the period between the date of this Master Agreement and the first anniversary of the date hereof, over (ii) the costs, fees and expenses that EVERTEC paid in connection with the Previous Control Reports prepared during the most recent fiscal year completed prior to the date hereof (provided that any costs, fees and expenses allocated to EVERTEC by the Popular Parties in connection with the Previous Control Reports prepared during the most recent fiscal year completed prior to the date hereof shall be deemed to have been paid by EVERTEC for purposes of calculating the amount of such excess). |
c) | If the Service Center Review contains any recommendations, EVERTEC shall, at its sole cost and expense, promptly take all actions necessary to comply with such recommendations and shall advise COMPANY and BPPR when such compliance is achieved. |
d) | If, at any time during the Term, COMPANY or BPPR has reasonable material concerns regarding (i) the scope of the Service Center Review, (ii) any material qualification in the aforesaid report, and/or (iii) EVERTECs operational and application controls and such concerns are not addressed in the Service Center Review to COMPANYs or BPPRs reasonable satisfaction (as applicable), COMPANY or BPPR (as applicable) shall so notify EVERTEC and EVERTEC shall promptly meet with COMPANY or BPPR in an effort to resolve such concern. |
e) | For all other requests by COMPANY or BPPR to review all or a portion of the Services and EVERTECs operation controls relating thereto, outside the scope of an Audit or SAS 70, the parties will agree in writing to the terms and conditions applicable to such review, including the scope of the review and any expenses related thereto. |
ARTICLE NINE TERM & TERMINATION
9.1 | Term . This Master Agreement will commence on September 30, 2010 (the Effective Date ) and will end on September 30, 2025 unless there is a Popular Parties Change of Control prior to such date and EVERTEC notifies COMPANY within thirty (30) days of such Popular Parties Change of Control of its intent to extend this Master Agreement as a result of such Popular Parties Change of Control, in which case this Master Agreement will end on September 30, 2028 (the Initial Term ), unless earlier terminated in accordance with the provisions of this Master Agreement. After the Initial Term, this Master Agreement shall renew automatically for successive three (3) year periods (each a Renewal Period and together with the Initial Term, the Term ), unless either party gives written notice to the other party not less than one (1) year prior to the then applicable Renewal Period (the date of such notice, the Notice Date ), of its intent not to renew this Master Agreement. |
9.2 | Termination for Cause . |
a) | This Master Agreement or any of the Services, individually or collectively, may be terminated by either the Popular Parties, on the one hand, or EVERTEC, on the other, if the other party or parties (as applicable): |
1. | commits a Material Breach of this Master Agreement (or series of breaches that together constitute a Material Breach), which breach is not cured within thirty (30) days following receipt of notice specifying the nature and extent of such breach; provided, however, that if such breach is not reasonably susceptible of cure within such thirty (30) day period, such period will be extended and the party will not be in default hereunder so long as it commences such cure within such thirty (30) day period and diligently pursues such cure and such failure is cured within ninety (90) days following the receipt of such notice; |
2. | fails to pay any properly submitted invoice providing for material amounts in the aggregate that are undisputed for a period exceeding sixty (60) days pursuant to Section 3.2 of this Master Agreement; or |
3. | makes any assignment of this Master Agreement, except as expressly provided herein. |
b) |
For purposes of this Section 9.2 and notwithstanding anything in this Master Agreement to the contrary, |
31
Material Breach means a breach, or series of breaches, of a partys duties or obligations (other than a failure to make a payment pursuant to this Master Agreement) that if left uncured for ninety (90) days following receipt of notice from COMPANY or BPPR detailing the relevant deficiency or failure, would result in a Material Adverse Effect on COMPANY and its Subsidiaries (taken as a whole) or BPPR and its Subsidiaries (taken as a whole), as applicable. |
c) | Notwithstanding anything in this Master Agreement to the contrary, any breach or default under a particular Service Addendum will give the non-breaching party or parties the right to terminate that particular Service Addendum, subject to the cure periods set forth under Section 9.2(a)(1), and will not automatically operate as a default under any other Service Addendum. |
9.3 | Effect upon Termination . Unless indicated otherwise in the written termination notice, upon the termination of any Service, all remaining Services will continue in full force and effect; provided, however, that should this Master Agreement be terminated, all Services in effect as of the date of termination will also terminate. Except as otherwise provided for herein, upon termination, all further obligations of the parties pursuant to this Master Agreement or the particular Service that was terminated, whichever the case may be, will terminate (except the obligation of COMPANY, BPPR and their appropriate respective Subsidiaries to make a payment for any unpaid and properly invoiced amounts, in accordance with Section 3.2) without further liability of any party to the others; provided, however, that termination will not release the party that terminates from any liability which at the time of termination had already accrued to the non-terminating party or parties. No party shall be liable to the others for damages of any kind solely as a result of terminating this Master Agreement in accordance with its provisions. Furthermore, any such termination will be without prejudice to any rights or remedies any party may have arising out of any breach of any material representation, warranty, covenant or condition by any other party hereto. |
9.4 |
Transition Assistance . EVERTEC agrees that during the time period between (i) the Notice Date, (ii) the date of any termination of this Master Agreement and all Services hereunder pursuant to Section 9.2 hereof, (iii) the date of termination or non-renewal of any individual Service or Services under this Master Agreement with or without the termination of this Master Agreement, or (iv) the date of a Release Event pursuant to Section 3.1 of the Technology Agreement, in the case of each of (i)-(iv) above, to the extent Transition Assistance (defined below) is requested by COMPANY, BPPR or their respective Subsidiary or Subsidiaries (each of (ii), (iii) and (iv), a Termination Date ), as applicable, and the completion of the transition services contemplated by this Section 9.4, EVERTEC will continue to provide the applicable Service or Services under the terms and conditions that are in effect as of the Notice Date or a Termination Date, as applicable. For a period (the Transition Period ) commencing on the earlier of (x) the Notice Date and (y) a Termination Date and ending on the earlier of (a) the 18-month anniversary of the earlier of (x) and (y) above and (b) the date on which all applicable Service or Services have been completely transitioned to another provider, EVERTEC will (i) provide COMPANY, BPPR, and their respective Subsidiaries transition support and assistance including, without limitation, providing COMPANY, BPPR, and their respective Subsidiaries or any Third Party reasonably designated by COMPANY, BPPR, or their respective Subsidiaries information and cooperation necessary to effect COMPANY, BPPR, and their respective Subsidiaries transition, with business continuity, of the applicable Service or Services and (ii) continue to provide the applicable Service or Services under the terms and conditions that are in effect as of the Notice Date or a Termination Date, as applicable, until such Service or Services have been completely transitioned to another service provider or to COMPANY, BPPR, their respective Subsidiaries ((i) and (ii) collectively, Transition Assistance ); provided that COMPANY, BPPR, or their respective Subsidiary or Subsidiaries, as applicable, have used or continue to use reasonable efforts to completely transition the applicable Service or Services to another provider and reasonably continue to need such Transition Assistance, the Transition Period shall be extended until such Service or Services shall be completely transitioned to another provider. During the Transition Period, COMPANY, BPPR, and their respective Subsidiaries and EVERTEC shall use their commercially reasonable efforts to completely transition each Service requested by the COMPANY, BPPR, and their respective Subsidiaries to another service provider or to COMPANY, BPPR, and their respective Subsidiaries prior to the end of the Transition Period. In furtherance of and as a part of such Transition Assistance, EVERTEC shall assist COMPANY, BPPR, and their respective Subsidiaries to develop a plan for the complete transition of all Services requested by the COMPANY, BPPR, or their respective Subsidiaries from EVERTEC to COMPANY, BPPR, and their respective Subsidiaries or another service provider, on a reasonable schedule, which shall give consideration to COMPANY, BPPR, and their respective Subsidiaries need for the orderly continuation of such Services. Prior to providing any Transition Assistance, EVERTEC shall deliver to COMPANY, BPPR, and their respective Subsidiaries a good faith estimate of all projected expenses and charges. COMPANY, BPPR, and their respective Subsidiaries understand and agree that all expenses and charges for Transition Assistance shall be computed in accordance with EVERTECs then current standard prices for such |
32
products, materials, and Services (or to the extent such Services were provided pursuant to this Master Agreement, the expenses and charges for such Services shall be the price for such Services under the Master Agreement), which expenses and charges shall be paid by COMPANY, BPPR, or their appropriate respective Subsidiaries in accordance with the provisions of this Master Agreement. Nothing contained herein shall obligate COMPANY, BPPR, or their respective Subsidiaries to receive Transition Assistance from EVERTEC. Notwithstanding anything to the contrary in this Master Agreement, the Transition Assistance Addendum shall survive the expiration or termination of this Master Agreement (or any portion thereof) for any reason. |
ARTICLE TEN INSURANCE AND INDEMNIFICATION
10.1 | Insurance . |
a) | In the event of an EVERTEC Change of Control and to the extent deemed advisable by COMPANY, BPPR, and their respective Subsidiaries, the parties agree that EVERTEC will maintain in full force and effect during the Term insurance as follows: |
1. | Statutory workers compensation insurance or a workers compensation and employers liability insurance, as applicable under state law, with limits to conform with the greater of the amount required by applicable state statutory law or one million dollars ($1,000,000) each accident, including occupational disease coverage; |
2. | Comprehensive General Liability insurance with limits not less than one million dollars ($1,000,000) per occurrence and two million dollars ($2,000,000) general aggregate including bodily injury, death, property damage, personal injury, advertising injury, contractual liability, independent contractors, broad-form property damage, employers liability stop gap, and products and completed operations coverage; |
3. | Automobile Liability insurance with limits not less than one million dollars ($1,000,000) each occurrence combined single limit of liability for bodily injury, death, and property damage, including owned and non-owned and hired automobile coverage, as applicable; |
4. | Umbrella insurance with limits not less than five million dollars ($5,000,000) covering excess of loss over primary liability insurance policies, including Comprehensive General Liability, Comprehensive Automobile Liability, and Workers Compensation and Employers Liability insurance policies, where applicable under state laws; |
5. | Fidelity and Crime insurance in the amount of not less than ten million dollars ($10,000,000) each occurrence and annual aggregate including Electronic & Computer Crime, Unauthorized Computer Access coverage, and employee dishonesty coverage extended to loss of third parties; and |
6. | Professional liability insurance (Errors and Omissions) with limits not less than ten million dollars ($10,000,000) each occurrence and annual aggregate including coverage for computer programming and electronic data processing services, network security liability, content injury, privacy injury, regulatory proceedings, dependent loss and third party custodian. |
b) | Certificates of Insurance. Certificates of Insurance evidencing all coverage described in this Section shall be furnished to COMPANY or BPPR upon request, and will include the following: |
1. | The certificate of insurance will state COMPANY, BPPR, and their respective Subsidiaries as additional insureds under its Comprehensive General Liability, Automobile Liability and any other policy protecting against bodily injury or property damage, and that COMPANY, BPPR, and their respective Subsidiaries, although named as additional insureds, shall nonetheless be entitled to recovery for any loss suffered as a result of EVERTECs negligence. |
2. | The certificate of insurance will state a sixty (60) days advance written notice to COMPANY and BPPR in the event that the insurance carrier, for any reason, cancel or materially restrict insurance coverage. |
3. | The certificate of insurance will state that the respective EVERTEC insurance will respond on a primary basis without contribution from any other insurance of COMPANY, BPPR, or their respective Subsidiaries until EVERTEC insurance limits have become exhausted. |
33
c) | All insurance carriers will maintain at all times an AM Best rating of A-VII or better for risks insured in Puerto Rico and an AM Best rating of A-VIII for risks insured outside Puerto Rico. |
d) | Insurance deductibles or retentions shall not exceed one million dollars per insurance policy unless approved in writing by COMPANY and BPPR. |
10.2 | Indemnity . Each party (the Indemnifying Party ) hereby agrees to indemnify, defend, protect and hold harmless the other parties, their Affiliates and their respective Representatives, suppliers, Third Party information providers, sub-contractors and permitted assigns and successors in interest (collectively, the Indemnified Party ) from and against any Losses incurred or suffered by, or asserted against, such Indemnified Party directly or indirectly in relation to or arising from: (a) subject to Section 2.3 of Exhibit C hereof with respect to any failure by EVERTEC to meet its Service Levels, any breach of this Master Agreement, including, but not limited to, any breach of representation or warranty, by the Indemnifying Party; (b) any claim brought by any Third Party against an Indemnified Party based on the Indemnifying Partys use of the Services; (c) the Indemnified Partys compliance with the Indemnifying Partys Specifications or instructions; (d) acts or omissions of the Indemnifying Party and its Representatives in connection with the installation, maintenance, presence, use or removal of equipment or software not provided by the Indemnified Party; (e) claims for infringement of any Third Party Intellectual Property right, arising from the use of any Services or Systems not provided by the Indemnified Party; (f) the Indemnified Partys use of the Services, Intellectual Property or data supplied by the Indemnifying Party; and (g) claims against the Indemnified Party for damage to, or loss of use of property of Third Parties and/or injury or death of any person to the extent that such damage, injury or death is caused by the negligent act or omission of the Indemnifying Party. |
10.3 | Indemnification Procedures . With respect to claims covered by Section 10.2 above, the following procedures will apply: |
a) | Notice . Promptly after receipt by an Indemnified Party of notice of the commencement or threatened commencement of any civil, criminal, administrative or investigative action or proceeding involving a claim in respect of which the Indemnified Party will seek indemnification pursuant to this Article Ten, the Indemnified Party will notify the Indemnifying Party of such claim in writing. The failure of Indemnified Party to so notify an Indemnifying Party will relieve Indemnifying Party of its obligations under this Section to the extent that Indemnifying Party can demonstrate damages attributable to such failure. Within fifteen (15) days following receipt of written notice from the Indemnified Party relating to any claim, but no later than fifteen (15) days before the date on which any response to a complaint or summons is due, the Indemnifying Party will notify the Indemnified Party in writing if the Indemnifying Party elects to assume control of the defense and settlement of that claim (a Notice of Election ). |
b) | Procedure Following Notice of Election . If the Indemnifying Party delivers a Notice of Election relating to any claim within the required notice period, the Indemnifying Party will be entitled to have sole control over the defense and settlement of such claim; provided that (i) the Indemnified Party will be entitled to participate in the defense of such claim and to employ counsel at its own expense to assist in the handling of such claim; and (ii) the Indemnifying Party will notify the Indemnified Party before ceasing to defend against such claim, and will not compromise or settle such claim without the Indemnified Partys prior written consent if such compromise or settlement would impose a penalty or limitation upon the Indemnified Party, including, without limitation, an injunction or other equitable relief, or such compromise or settlement does not include the release of the Indemnified Party from all liability arising from or relating to such claim. After the Indemnifying Party has delivered a Notice of Election relating to any claim, the Indemnifying Party will not be liable to the Indemnified Party for any legal expenses incurred by the Indemnified Party in connection with the defense of that claim. In addition, the Indemnifying Party will not be required to indemnify the Indemnified Party for any amount paid or payable by the Indemnified Party in the settlement of any claim for which the Indemnifying Party has delivered a timely Notice of Election if such amount was agreed to without the written consent of the Indemnifying Party. |
c) |
Procedure Where No Notice of Election Is Delivered . If the party which is the Indemnifying Party does not deliver a Notice of Election relating to any claim within the required notice period, the Indemnified Party will |
34
have the right to defend the claim in such manner as it may deem appropriate, and the failure of the Indemnifying Party to deliver such Notice of Election will not affect the indemnification obligations of such party under this Master Agreement. |
d) | Cooperation . When seeking indemnification, the Indemnified Party will at all times reasonably cooperate with the Indemnifying Party in the defense or settlement of any claim which is subject to this Article Ten. |
e) | Entitlement to Payment . In the event an Indemnifying Party elects not to assume control of the defense and settlement of that claim, the Indemnified Party will be entitled to payment by the Indemnifying Party upon the Indemnified Partys settlement of the claim or the adjudication of liability, whichever first occurs. |
10.4 | Subrogation . In the event that a party will be obligated to indemnify another party pursuant to this Article Ten, the Indemnifying Party will, upon payment of such indemnity in full, be subrogated to all rights of the Indemnified Party with respect to the claims to which such indemnification relates. The Indemnified Party will reasonably cooperate with Indemnifying Party, including by the execution of appropriate documents, to enable the Indemnifying Party to receive the benefit of the right of subrogation outlined in this Section. |
ARTICLE ELEVEN SERVICES FOR CLIENTS
11.1 | Scope of Services . EVERTEC acknowledges that the Services are intended to enable COMPANY, BPPR, and their respective Subsidiaries to manage effectively: |
a) | COMPANY, BPPR and their respective Subsidiaries internal operations, and |
b) | COMPANY, BPPR and their respective Subsidiaries performance and delivery of services and products for COMPANY, BPPR and their respective Subsidiaries respective Clients (hereinafter collectively referred to as the Popular Services and Products ). |
11.2 | Provided EVERTEC is given the opportunity to (i) coordinate with COMPANY and BPPR and approve the Specifications for the Services, COMPANY, BPPR or one of their respective Subsidiaries proposes to offer under a written agreement between COMPANY, BPPR or one of their respective Subsidiaries and a Client that includes the provision of such Services ( Client Agreements ); and (ii) review and accept changes to any applicable operating manuals of COMPANY, BPPR or their respective Subsidiaries that impact EVERTEC with respect to its provision of the Services, EVERTEC shall use Best Efforts to ensure that the Services are provided in a manner that allows COMPANY, BPPR and their respective Subsidiaries to act in accordance with the corresponding Client Agreements and operating manuals for each of the Popular Services and Products. In the event that COMPANY, BPPR or their respective Subsidiaries make any change to any Popular Service and Product that requires a change or modification to the Services, such change shall be processed and implemented pursuant to this Master Agreement. |
11.3 | Special Representations Regarding EVERTECs Performance of Services under Service Agreements with Governmental Agencies . |
In connection with any Client Agreement wherein the Client is a Governmental Authority of the Commonwealth of Puerto Rico, EVERTEC shall comply with the requirements set forth in Executive Order 1991-24 and Circular Letter 1300-25-98 of the Treasury Department, including but not limited to, certifying to the pertinent Governmental Agency that EVERTEC has filed its Puerto Rico income tax returns for the last five (5) years and has made the corresponding payments (or has entered into a payment plan).
11.4 | Client Agreements . |
a) | EVERTEC will have no liability or obligation under any Client Agreement, whether through an outsourcing arrangement or through reselling of the Services; provided, however, that EVERTEC shall be responsible to COMPANY, BPPR, and their respective Subsidiaries for any Losses caused by a breach of any of its obligations under this Master Agreement. COMPANY, BPPR, and their respective Subsidiaries will have no authority to bind EVERTEC to any terms or conditions of the Service in connection with or as part of any Client Agreement, except as otherwise provided by the parties in writing. |
35
b) | EVERTEC agrees to assist COMPANY, BPPR, and their respective Subsidiaries with the investigation of any claims arising under a Client Agreement. Furthermore, EVERTEC will refer to COMPANY, BPPR, and their respective Subsidiaries any complaint that is received by EVERTEC, in which case, EVERTEC will be notified of the results of any investigation performed by COMPANY, BPPR, or their respective Subsidiaries within five (5) days following the receipt of the referral for investigation. |
c) | COMPANY, BPPR, and their respective Subsidiaries are responsible for any acts or omissions by Clients that, if performed by COMPANY, BPPR, and their respective Subsidiaries, would constitute a breach of this Master Agreement. COMPANY, BPPR, and their respective Subsidiaries are responsible for all fees and expenses that are payable to EVERTEC under this Master Agreement regardless if COMPANY, BPPR, and their respective Subsidiaries receive payment from the Client for the Services provided. Any charge-back or credit arrangements between COMPANY, BPPR, and their respective Subsidiaries and a Client are the responsibility of COMPANY, BPPR, and their respective Subsidiaries, and do not affect COMPANY, BPPR, and their respective Subsidiaries liability for the payment of such fees and expenses. |
d) | Notwithstanding any limit of liability herein, COMPANY hereby agrees to indemnify, defend, protect and hold harmless EVERTEC Indemnitee from and against any Losses incurred or suffered by, or asserted against, such EVERTEC Indemnitee directly or indirectly in relation to or arising from any claim brought by any Third Party against an EVERTEC Indemnitee based on (i) a Clients use of the Services in a manner inconsistent with this Master Agreement; and (ii) any breach of a Client Agreement by COMPANY, BPPR, or their respective Subsidiaries or a Client to the extent such breach is not attributable to a breach of this Master Agreement by EVERTEC. |
[Signature page follows.]
36
IN WITNESS WHEREOF, the parties hereto have caused this Master Agreement to be executed by their duly authorized Representatives as of the date first written above.
Popular, Inc. | EVERTEC, Inc. | |||||||
By: |
/s/ Ivan Pagani |
By: |
/s/ Félix M. Villamil |
|||||
Name: | Name: | |||||||
Title: | Title: | |||||||
Banco Popular de Puerto Rico | ||||||||
By: |
/s/ Ileana González |
|||||||
Name: | ||||||||
Title: |
[Signature Page to Amended and Restated Master Service Agreement]
Exhibit A
Intentionally omitted.
Exhibit B
Services and Fees
See Attached
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
Master Service Agreement Exhibit B
** | Unless indicated otherwise in the Unit column or unless the context of the Unit Price clearly indicates otherwise, all Unit prices are Per Month. |
Application Development and Network Services Consulting
Service
|
Service |
Unit |
Unit Price | |||||
3000 |
Branch Technician |
Per man hours | $ | [***] | ||||
3003 |
Applications/Modifications Tester |
Per man hours | $ | [***] | ||||
3004 |
Business Analyst |
Per man hours | $ | [***] | ||||
3001 |
Junior Programmer |
Per man hours | $ | [***] | ||||
3002 |
Senior Programmer |
Per man hours | $ | [***] | ||||
3013 |
Network Project Coordinator |
Per man hours | $ | [***] | ||||
3005 |
System Programmer |
Per man hours | $ | [***] | ||||
3014 |
Project Coordinator/Manager |
Per man hours | $ | [***] | ||||
3015 |
Programmer Specialist |
Per man hours | $ | [***] | ||||
3006 |
Web Senior Programmer |
Per man hours | $ | [***] | ||||
3007 |
Web Specialist |
Per man hours | $ | [***] | ||||
3008 |
Web Project Manager |
Per man hours | $ | [***] | ||||
3016 |
Senior System Programmer |
Per man hours | $ | [***] | ||||
3012 |
Network Technician |
Per man hours | $ | [***] | ||||
3011 |
Network Analyst |
Per man hours | $ | [***] | ||||
3010 |
Communication Network Specialist |
Per man hours | $ | [***] | ||||
3009 |
Network Engineer |
Per man hours | $ | [***] |
Applications Processing and Hosting
Service
|
Service |
Unit |
Unit Price | |||||||||
2067 |
Mortgage Loans Open Accounts |
Per account | $ | [***] | ||||||||
2068 |
Mortgage Loans Closed Accounts |
Per account | $ | [***] | ||||||||
2069 |
Auto Loans / Lease Open Accounts |
Per account | $ | [***] | ||||||||
2070 |
Auto Loans / Lease Closed Accounts |
Per account | $ | [***] | ||||||||
2075 |
Human Resources Actives |
Per employee | $ | [***] | ||||||||
2076 |
Human Resources - Retirees |
Per employee | $ | [***] | ||||||||
Financial Applications: |
||||||||||||
2077 |
Accounts Payable |
Per user | $ | [***] | ||||||||
2091 |
General Ledger |
Total | $ | [***] | ||||||||
BPPR |
Per month | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
Popular Insurance |
Per month | $ | [***] | |||||||||
BP North America |
Per month | $ | [***] | |||||||||
Equity One |
Per month | $ | [***] | |||||||||
Popular Finance |
Per month | $ | [***] | |||||||||
BP US Virgin Island |
Per month | $ | [***] | |||||||||
Popular Leasing |
Per month | $ | [***] | |||||||||
Popular Securities |
Per month | $ | [***] | |||||||||
Popular Mortgage |
Per month | $ | [***] | |||||||||
BP Tortola (BVI) |
Per month | $ | [***] | |||||||||
2079 |
Prepaid Verizon System (Active) |
Per account | $ | [***] | ||||||||
2080 |
Prepaid Verizon System (Inactive) |
Per account | $ | [***] | ||||||||
2096 |
Merchant Processing |
Per month | $ | [***] | ||||||||
2092 |
Bess - Wire Transfer System |
Per month | $ | [***] | ||||||||
2078 |
Personal Banking |
Per month | $ | [***] | ||||||||
2093 |
Letters of Credits |
Per month | $ | [***] | ||||||||
2083 |
Card Management Application Active (Commercial) |
Per transaction | $ | [***] | ||||||||
2084 |
Card Management Application Inactive (Commercial) |
Per transaction | $ | [***] | ||||||||
7083 |
Card Management Application Active (Retail) |
Per transaction | $ | [***] | ||||||||
7084 |
Card Management Application Inactive (Retail) |
Per transaction | $ | [***] | ||||||||
2085 |
Quick Loans Active (ACAPS) |
Per account | $ | [***] | ||||||||
2086 |
Quick Loans Inactive (ACAPS) |
Per account | $ | [***] | ||||||||
2087 |
Branches Platform System |
Per item | $ | [***] | ||||||||
2088 |
Research & Adjustments - Active |
Per item | $ | [***] | ||||||||
2089 |
Research & Adjustments - Inactive |
Per item | $ | [***] | ||||||||
2073, 7073 |
Telepago Register Customers / active |
Per month per active register based on quarterly evaluation of active registers |
|
Tiered pricing:
[***] -[***] @ $[***]
|
|
|||||||
2094 |
Account Analysis / active |
Per account | $ | [***] | ||||||||
2095 |
Account Analysis / inactive |
Per account | $ | [***] | ||||||||
2629 |
Commercial Loans Open |
Per note | $ | [***] | ||||||||
2640 |
Commercial Loans Closed |
Per note | $ | [***] | ||||||||
2631 |
Installment Loans Open |
Per loan | $ | [***] | ||||||||
2632 |
Installment Loans Close |
Per loan | $ | [***] | ||||||||
2639 |
OFAC - CIF |
Per item | $ | [***] | ||||||||
2641 |
Deposits Active Accounts (Commercial) |
Per account | $ | [***] | ||||||||
2642 |
Deposits Inactive Accounts (Commercial) |
Per account | $ | [***] | ||||||||
7641 |
Deposits Active Accounts (Retail) |
Per account | $ | [***] | ||||||||
7642 |
Deposits Inactive Accounts (Retail) |
Per account | $ | [***] | ||||||||
2643 |
Savings Active Accounts (Commercial) |
Per account | $ | [***] | ||||||||
2644 |
Savings Inactive Accounts (Commercial) |
Per account | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
7643 |
Savings Active Accounts (Retail) |
Per account | $ | [***] | ||||||||
7644 |
Savings Inactive Accounts (Retail) |
Per account | $ | [***] | ||||||||
2656 |
CD Active Accounts |
Per account | $ | [***] | ||||||||
2657 |
CD Inactive Accounts |
Per account | $ | [***] | ||||||||
2658 |
IRA Active Accounts |
Per account | $ | [***] | ||||||||
2659 |
IRA Inactive Accounts |
Per account | $ | [***] | ||||||||
2752 |
Web Referral - Maintenance |
Per month per subsidiary | $ | [***] | ||||||||
2751 |
Web Referral - Referrals |
Per referral
received |
$ | [***] | ||||||||
2403 |
WCM - Regular Customers |
Per customer | $ | [***] | ||||||||
2404 |
WCM - ACH Customers |
Per customer | $ | [***] | ||||||||
2405 |
WCM - Import Customers |
Per customer | $ | [***] | ||||||||
2406 |
WCM - Validator |
Per customer | $ | [***] | ||||||||
2407 |
WCM - Single Wire Customers |
Per customer | $ | [***] | ||||||||
2408 |
WCM - Batch Wire Customers |
Per customer | $ | [***] | ||||||||
2409 |
WCM - Information Reporting Customers |
Per customer | $ | [***] | ||||||||
2410 |
WCM - Special Reporting Customers |
Per customer | $ | [***] | ||||||||
Web Cash Manager Transaction Charges: |
$ | [***] | ||||||||||
2411 |
[***] - [***] |
Per transaction | $ | [***] | ||||||||
2411 |
[***] - [***] |
Per transaction | $ | [***] | ||||||||
2411 |
[***] - [***] |
Per transaction | $ | [***] | ||||||||
2411 |
[***] and over |
Per transaction | $ | [***] | ||||||||
2060 |
Plaza Pop |
Per month | $ | [***] | ||||||||
2939 |
Ticket Sales Services |
Per ticket | $ | [***] | ||||||||
2074 |
Trust Applications Services |
Per month | $ | [***] | ||||||||
2730 |
Internet Banking |
Per month per active register based on quarterly evaluation of active registers |
|
Tiered pricing:
[***]-[***]@ $[***] [***] - [***]@ $[***] Over [***]@ $[***] |
|
|||||||
2170 |
Banca Móvil |
Per message |
|
Tiered pricing:
[***]-[***]@
$[***]
|
|
|||||||
2168 |
E-Mailing System Service Automatic (Lyris) |
Per e-mail | $ | [***] | ||||||||
2169 |
E-Mailing System Service (Lyris) |
Per e-mail | $ | [***] | ||||||||
2703 |
KVS Application - Hosting Fee
|
Per month | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
2704 |
KVS Application - Email Storage Fee | Per MB | $ | [***] | ||||||||||||
2713 |
KVS Licences |
Per License | $ | [***] | ||||||||||||
2714 |
KVS Client Installation and Configuration |
Per request | $ | [***] | ||||||||||||
4099 |
TIP Production and DRS |
Per month | $ | [***] | ||||||||||||
4045 |
TIP Transaction Vault Developent HW and SW |
Per month | $ | [***] | ||||||||||||
4903 |
Right Fax Hosting | Per month | $ | [***] | ||||||||||||
4706 |
Payroll Card - Active | Per account | $ | [***] | ||||||||||||
4707 |
Payroll Card - Inactive | Per account | $ | [***] | ||||||||||||
4742 |
Disbursement Card - Active | Per account | $ | [***] | ||||||||||||
4743 |
Disbursement Card - Inactive | Per account | $ | [***] | ||||||||||||
4744 |
BSA Upgrade Assist - Test (4.691 TB) | Per month | $ | [***] | $ | [***] |
|
Old
Fee |
|
|||||||
4745 |
BSA Upgrade Assist - Production (4.5 YB) | Per month | $ | [***] | $ | [***] |
|
Old
Fee |
|
|||||||
Genesys Maintenace Fee (revised annually) | Per year | $ | [***] | |||||||||||||
4765 |
TSYS Processing Fees & TSYS Interfaces | Per month | $ | [***] | ||||||||||||
4766 |
TSYS - CACS | Per account | $ | [***] | ||||||||||||
4767 |
TSYS - ACAPS | Per booking | $ | [***] | ||||||||||||
4765 |
TSYS Security Administration Services | Per month | $ | [***] | ||||||||||||
4362 |
Global 360 Hosting - (Popular Mortgage) | Per month | $ | [***] | ||||||||||||
4362 |
Global 360 Hosting - (Banco Popular Mortgage Servicing) | Per month | $ | [***] | ||||||||||||
Global 360 Hosting - (Banco Popular Retail Banking) | Per month | $ | [***] | |||||||||||||
4717 |
Marketing Datawarehouse Application Hosting | Per month | $ | [***] | ||||||||||||
4775 |
BPPR ATH OFF Premises TCP/IP - Recurrent Cost | Per machine | $ | [***] | ||||||||||||
4776 |
BPPR ATH OFF Premises TCP/IP - Installation Cost | Per installation | $ | [***] | ||||||||||||
4901 |
Foreign Exchange Hosting | Per month | $ | [***] | ||||||||||||
4934 |
Information Security Help Desk Support | Total | $ | [***] | ||||||||||||
Banco Popular de Puerto Rico |
Per month | $ | [***] | |||||||||||||
Popular Mortgage |
Per month | $ | [***] | |||||||||||||
Popular Auto |
Per month | $ | [***] | |||||||||||||
Popular, Inc. |
Per month | $ | [***] | |||||||||||||
Popular Securities |
Per month | $ | [***] | |||||||||||||
Popular Insurance |
Per month | $ | [***] | |||||||||||||
Popular Risk |
Per month | $ | [***] | |||||||||||||
4665 |
SED Single Sign On - Hosting | Per month | $ | [***] | ||||||||||||
4945 |
Bloans Monthly Hosting Fee | Per month | $ | [***] | ||||||||||||
4946 |
Bloans Additional Credit Application [***]>[***] | Per account | $ | [***] | ||||||||||||
4958 |
Bloans Additional Credit Application [***]>[***] | Per account | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
4959 |
Bloans Additional Credit Application [***]and over |
Per account | $ | [***] | ||||||||
5046 |
ASSIST//ck Application - BPNA |
Per month | $ | [***] | ||||||||
5075 |
E-Loans Processing (Retail) |
Per month | $ | [***] | ||||||||
5076 |
E-Loan Processing (Museum) |
Per month | $ | [***] | ||||||||
5051 |
Popular Net Banking - Maintenance Fees (BPNA) |
Per month | $ | [***] | ||||||||
Popular Net Banking - Hosting Fee (BPNA) |
Per month | $ | [***] | |||||||||
5072 |
Iron Mail for BPNA |
Per month | $ | [***] | ||||||||
5410 |
ATM Driving for BPNA: |
|||||||||||
ATM Terminal Driving |
Per unit per month | $ | [***] | |||||||||
ATM Swithced Transactions |
Per transaction per month |
|
Tiered pricing:
[***] - [***]@ $[***]
[***] - [***]@ $[***]
|
|
||||||||
Host Surcharging |
Per surcharged transaction | $ | [***] | |||||||||
Gatewary Interface Support |
Per Gateway per month | $ | [***] | |||||||||
FTP Access for Files and Reports |
Per month (up to 10 days availability) | $ | [***] | |||||||||
FTP Access for Files and Reports |
Per month (after 10 days availability) | $ | [***] | |||||||||
Stand in Support with Negative Usage File |
Per month | $ | [***] | |||||||||
Communication Expenses |
Per line per month | $ | [***] | |||||||||
Telecommunication Charges |
Third party fee | Pass Through | ||||||||||
Off-line Debit |
Third party fee | Pass Through | ||||||||||
Visa Check Card |
Third party fee | Pass Through | ||||||||||
Master Money Processor |
Third party fee | Pass Through | ||||||||||
ATM Driving application changes, modifications and enhancements |
Per hour during business day | $ | [***] | |||||||||
ATM Driving application changes, modifications and enhancements |
Per hour during non- business day | $ | [***] | |||||||||
Additional certification if ATM Driving specifications are modified |
Per hour during business day | $ | [***] | |||||||||
Additional certification if ATM Driving specifications are modified |
Per hour during non- business day | $ | [***] | |||||||||
4710 |
Cognos 7 - Licensing |
Per month | $ | [***] | ||||||||
4739 |
Cognos 8 - Software maintenance |
Per year | $ | [***] | ||||||||
4976 |
ATH Internacional - Active Cards |
Per card per month | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
4977 |
ATH Internacional - Inactive Cards |
Per card per month | $ | [***] | ||||||||
TBD |
EZ-Statement Service |
Per month per active account |
|
Tiered pricing:
[***]-[***]@ $[***] [***]-[***]@ $[***] [***] - [***]@ $[***] Over [***] @ $[***] * Minimum monthly fee - $[***] |
|
|||||||
4906 |
ASSIST for Banco Popular (10114) |
Per month | $ | [***] | ||||||||
4157 |
Right Fax Application Daily Monitoring (Pop. Mortgage) |
Per month | $ | [***] | ||||||||
4158 |
Right Fax Application - Account Maintenance (Bronze) (Pop. Mortgage) |
Per month | $ | [***] | ||||||||
4800 |
e-Service Management Tool |
Per transaction | $ | [***] | ||||||||
4801 |
e-Service Service Center License |
Per license | $ | [***] | ||||||||
4968 |
Upgrade Ewfm FROM Version 6.2 to 7.2 (30700) |
Per month | $ | [***] | ||||||||
4778 |
Fortis - Incorporate PF& Credit Card Imaging System (43111) |
Per month | $ | [***] | ||||||||
4803 |
Corsidian - Outbound Solution Installation & Implementation (30700) |
Per month | $ | [***] |
PC, Network and Telecommunication Installations
Service
|
Service |
Unit |
Unit Price |
|
||||||
2027 |
Installation and Configuration of a PC (Desktop) |
Per equipment | $ | [***] | ||||||
2028 |
Installing and Configuring a LAN Printer |
Per occurrence | $ | [***] | ||||||
¿? |
Installing and Configuring a Local Printer |
Per occurrence | $ | [***] | ||||||
2029 |
Installing and Configuring PCs peripherals such as scanners, monitors, etc. |
Per occurrence | $ | [***] | ||||||
2030 |
Installing and configuration PC Software |
Per occurrence | $ | [***] | ||||||
2981 |
EVERnet (Branches) |
Per month per branch | $ | [***] | ||||||
TBD |
EVERnet (Regional office) |
Per month per site | $ | [***] | ||||||
4971 |
EVERnet (El Señorial) |
Per month per site | $ | [***] | ||||||
2980 |
VoIP Service Fees (Branches) |
Per month per telephone | $ | [***] | ||||||
2975 |
VoIP Service Fees (Corporate Buildings) |
Per month per telephone | $ | [***] | ||||||
VoIP Service Fee for Faxes |
Per extension / per month | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
2038 |
Activities to configure phone extensions, direct lines, voice mail and other services |
Per man hour | $ | [***] | ||||||
3507 |
Telephone port |
Per port per year | $ | [***] | ||||||
2037 |
Wiring, acceptance and device termination of carrier-leased lines |
Per man hour | $ | [***] | ||||||
2035 |
Wiring, patching, cable routing and terminations certification |
Per cable drop | $ | [***] | ||||||
2715 |
Cabling Cat. 6 |
Per occurrence | $ | [***] | ||||||
2039 |
Microwave Redundancy Communication Services for branches and some corporate buildings. This fee may be reviewed on a monthly basis to reflect any reduction of microwave service used by COMPANY as a result of continued migration to new communication technology. |
Per month | $ | [***] | ||||||
2153 |
Desktop and Laptop OS License - Office, Xp, Antivirus and other common software |
Per machine per year | $ | [***] | ||||||
2154 |
LAN Access Fee - Users access to LAN including LAN port usage, E-mail account and usage, Internet access, antivirus for exchange, anti-spamming tool, e-mail archiving, proxies, firewalls, routers and switches. |
Per user port per year | $ | [***] | ||||||
2159 |
Server LAN Access Fee |
Per machine per year | $ | [***] | ||||||
2156 |
Printer LAN Access Fee |
Per machine per year | $ | [***] | ||||||
2032 |
IP& LAN Ports Assignment |
Per occurrence | $ | [***] | ||||||
2034 |
Usage of Mainframe system for development purposes (IBM 2064-1C7) |
Per month | $ | [***] | ||||||
4158 |
Right Fax user administration |
Per user definition / maintenance | $ | [***] | ||||||
2420 |
Hardware Maintenance Fee for branch Pin Pads, Ithaca Printers and scanners |
|||||||||
2420 |
Printer |
Per device | $ | [***] | ||||||
2420 |
Scanner |
Per device | $ | [***] | ||||||
2420 |
Pin Pad |
Per device | $ | [***] | ||||||
2942 |
NCR Cash Dispensers (maintenance) |
Per month | $ | [***] | ||||||
2804 |
SAS Monthly Hosting Fee |
Per month | $ | [***] | ||||||
Blackberry Services: |
||||||||||
4952 |
Blackberrys Communication Devices for BPNA |
Per device | $ | [***] | ||||||
4030 |
Blackberrys Communication Devices for BPNA |
Per setup | $ | [***] | ||||||
4952 |
Blackberrys Communication Devices (38100) |
Per device | $ | [***] | ||||||
4029 |
Blackberrys Communication Devices (38100) |
Per setup | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
4971 |
EVERnet (Corporate Buildings) |
Per month per site | $ | [***] | ||||||
4975 |
VoIP Service Fees (Corporate Buildings) |
Per month per telephone | $ | [***] |
This service
appears to be repeated on line 196 |
|||||
Popular Auto - Data Network Services upgrade to MPLS |
Per month | $ | [***] | |||||||
MPLS Cricuit for Stop 22 Building |
Per month | $ | [***] | |||||||
MPLS Circuit for Altamira Building |
Per month | $ | [***] | |||||||
4988 |
Open System Infrastructure for STRATA/CACS Data Base Hosting (22667) |
Per month | $ | [***] | ||||||
4969 |
Internet Content Management System for BPPR Collocation(10106) |
Per month | $ | [***] | ||||||
4960 |
RSA Adaptive Authentication (10106) Hosting |
Per month | $ | [***] | ||||||
RSA - Remote Secured Access |
||||||||||
[***]-[***]active users |
Per active user | $ | [***] | |||||||
[***] and over active users |
Per active user | $ | [***] | |||||||
4956 |
Implementation PER WEB Server Infrastructure (22301) Hosting |
Per month | $ | [***] | ||||||
Popular Center DPC - Virtual Server Infrastructure |
Per month | $ | [***] |
* Signed but
not implemented (12 Servers) |
||||||
4955 |
Implementation Hotscan v 6.8 (32550) Hosting |
Per month | $ | [***] | ||||||
4951 |
Swift Fee Net Fase II RMA Hosting (32550) |
Per month | $ | [***] | ||||||
4033 |
Hosting Infrastructure - Altamira (26500) |
Per month | $ | [***] | ||||||
4900 |
Witness & Melita Hosting (22667) |
Per month | $ | [***] | ||||||
4911 |
FED Line Direct (38105) - Collocation |
Per month | $ | [***] | ||||||
5018 |
DSS Application Hosting for BPNA |
Per month | $ | [***] | ||||||
4949 |
Colocación Router Waste Management (29452) |
Per month | $ | [***] | ||||||
4941 |
Swift Fee Net Fase II PKI Collocation (32550) |
Per month | $ | [***] | ||||||
4936 |
Centro de Pruebas - Application Hosting Service Fee (43401) |
Per month | $ | [***] | ||||||
Popular Mortgage - Power Seller Application Collocation |
Per month | $ | [***] | |||||||
4147 |
Load Balancer para Webservers de VRU (hosting) |
Per month | $ | [***] | ||||||
4985 |
Upgrade Kana to Version 9.5 (30700) - Software license and collocation |
Per month | $ | [***] | ||||||
4907 |
Backup Server for Resqnet (38105) |
Per month | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
5518 |
Embossers Super/CAT (10252) |
Per quarter | $ | [***] | ||||||
4902 |
Premia SAN Storage Hosting (49923) |
Per month | $ | [***] | ||||||
4983 |
Additional San Space for COGNOS (10252) |
Per month | $ | [***] | ||||||
4953 |
EDWS Hosting Fee Storage(10106) |
Per month | $ | [***] | ||||||
4912 |
Additional SAN Disc Space for EDWS (38156) |
Per month | $ | [***] | ||||||
4908 |
SAN Space Global 360 Appl (10114) |
Per month | $ | [***] | ||||||
4908 |
SAN Space Global 360 Appl (26600) |
Per month | $ | [***] | ||||||
4938 |
SAN Space - Upgrade Relius V12 (27101) |
Per month | $ | [***] | ||||||
4904 |
TSYS - Network Administration and Hosting Services |
Per Month | $ | [***] |
Network and Systems Availability Monitoring and PC, Network and Telecommunications Maintenance (SLA Schedule 4.4)
Service Code |
Service |
Unit |
Unit Price | |||||
2152 |
Desktop and Laptop Maintenance Basic - May include Incident Service, Parts Replacement, Software Updates and Distribution, Status Monitoring for PCs | Per machine per year | $ | [***] | ||||
2152 |
Desktop and Laptop Maintenance Enhanced- May include Incident Service, Parts Replacement, Software Updates and Distribution, Status Monitoring for PCs | Per machine per year | $ | [***] | ||||
¿? |
Desktop and Laptop Maintenance Premium- May include Incident Service, Parts Replacement, Software Updates and Distribution, Status Monitoring for PCs | Per machine per year | $ | [***] | ||||
2155 |
LAN/Local Printers maintenance Basic | Per machine per year | $ | [***] | ||||
¿? |
LAN/Local Printers maintenance Enhanced | Per machine per year | $ | [***] | ||||
¿? |
LAN/Local Printers maintenance Premium | Per machine per year | $ | [***] | ||||
¿? |
Incident Handling for Non-EVERTEC certified PC software | Per man hours | $ | [***] | ||||
3508 |
Open Server Administration and Operation | Per machine per year | $ | [***] | ||||
Server Maintenance Table: | $ | [***] | ||||||
TBD |
Small |
Per machine per year | $ | [***] | ||||
TBD |
Medium-Small |
Per machine per year | $ | [***] | ||||
TBD |
Medium-Medium |
Per machine per year | $ | [***] | ||||
TBD |
Medium-Large |
Per machine per year | $ | [***] | ||||
TBD |
Large |
Per machine per year | $ | [***] | ||||
TBD |
X-Large |
Per machine per year | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
TBD |
XX-Large |
Per machine per year | $ | [***] | ||||
Switches & Routers Maintenance: | ||||||||
PP8K-L2 |
Per machine per year | $ | [***] | |||||
PP8K-L3 |
Per machine per year | $ | [***] | |||||
BPS |
Per machine per year | $ | [***] | |||||
BCM |
Per machine per year | $ | [***] | |||||
Nortel ARN |
Per machine per year | $ | [***] | |||||
Nortel ASN |
Per machine per year | $ | [***] | |||||
Nortel AN |
Per machine per year | $ | [***] | |||||
BLN |
Per machine per year | $ | [***] | |||||
BCN |
Per machine per year | $ | [***] | |||||
Cisco2950 |
Per machine per year | $ | [***] | |||||
Sharing Device |
Per machine per year | $ | [***] | |||||
TF1 |
Per machine per year | $ | [***] | |||||
BayStack Switch |
Per machine per year | $ | [***] | |||||
Monitoring Services: |
||||||||
3506 |
Servers Monitoring |
Per monitored device per year | $ | [***] | ||||
Mainframe Monitoring (CICS) |
Per monitored device per year | $ | [***] | |||||
ATM Network (BPPR) Monitoring |
Per monitored device per year | $ | [***] | |||||
POS Network Monitoring |
Per monitored device per year | $ | [***] | |||||
3511 |
Routers and Switches Monitoring |
Per monitored device per year | $ | [***] | ||||
4970 |
IBM Hardware Maintenance (38551) |
Per month | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
Other Services
Service
|
Service Name |
Unit |
Unit Price | |||||
2617 |
Printing & Distribution |
Per Logical Page | $ | [***] | ||||
2623 |
Printing CLARO |
Per Logical Page | $ | [***] | ||||
2638 |
Printing PRTC |
Per Logical Page | $ | [***] | ||||
2175 |
Check |
Per Logical Page | $ | [***] | ||||
¿? |
Paper |
Per type of paper |
|
Invoice amount
varies based on volume and cost of paper |
|
Payments Processing
Service
|
Service |
Unit |
Unit Price | |||||
2101 |
Wholesale Invoice / Detail |
Per invoice | $ | [***] | ||||
2104 |
Wholesale Transmission |
Per transmission | $ | [***] | ||||
2105 |
Wholesale Photocopies |
Per photocopy | $ | [***] | ||||
2107 |
Wholesale Fax |
Per page | $ | [***] | ||||
2114 |
Retail Lockbox Multiple Coupons |
Per coupon | $ | [***] | ||||
2115 |
Retail Lockbox Fax |
Per page | $ | [***] | ||||
2117 |
Retail Transmission |
Per transmission | $ | [***] | ||||
2118 |
PRTC Coupons |
Per coupon | $ | [***] | ||||
2121 |
Retail Lockbox Coupon 20 |
Per invoice | $ | [***] | ||||
2123 |
Encode checks - Per item encoded |
Per item | $ | [***] | ||||
2124 |
Payment Station Substitution Coupon. Process of payment using manual operation |
Per coupon | $ | [***] | ||||
2125 |
Payment Station Transmission |
Per transmission | $ | [***] | ||||
2126 |
Payment station Invoice. Process of payment with one ck. |
Per payment | $ | [***] | ||||
2127 |
Retail checks copies - Per copy. |
Per copy | $ | [***] | ||||
2128 |
Multipago Processing Lockbox, Cyclops |
Per payment | $ | [***] | ||||
2129 |
Payment station Unmatched. Unmatched Invoice. |
Per occurrence | $ | [***] | ||||
2130 |
Cyclops. Truncated on branch |
Per payment | $ | [***] | ||||
2134 |
Coupon change - Charge for changes in coupons layout with notification. |
Per occurrence | $ | [***] | ||||
2135 |
Coupon change w/o notification - Coupon Charge for changes in coupons layout without modifications |
Per occurrence | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
2140 |
Multipago Notebooks |
Per notebook | $ | [***] | ||||
2150 |
PER |
Per transaction | $ | [***] | ||||
2136 |
PER Reinstall |
Per occurrence | $ | [***] | ||||
2193 |
Telepago Transactions |
Per transaction | $ | [***] | ||||
2382 |
Negative File Lockbox special processing |
Per transaction | $ | [***] | ||||
2141 |
Image Cost Payment Retail |
Per payment | $ | [***] | ||||
2142 |
Image Cost Document Wholesale |
Per document | $ | [***] | ||||
2143 |
Monthly Internet Maintenance |
Per occurrence | $ | [***] | ||||
2144 |
CD Creation |
Per CD | $ | [***] | ||||
2146 |
External Payment Coupon [***] |
Per invoice | $ | [***] | ||||
2112 |
Retail Checks Only |
Per coupon | $ | [***] | ||||
2113 |
Retail Substitute Coupon |
Per coupon | $ | [***] | ||||
2116 |
Retail Interstate Checks |
Per coupon | $ | [***] | ||||
2712 |
Batch 600/Agency Payments or Government Payments |
Per volume | $ | [***] | ||||
2711 |
Yellow Envolopes (AAA & PRT) |
Per volume | $ | [***] | ||||
2161 |
City Tax Hosting Mun. Public Sector - Large Municipalities |
Per Municipality per month | [***] / [***] / [***] | |||||
2182 |
City Tax Hosting Mun. Public Sector - Small Municipalities |
Per Municipality per month | $ | [***] | ||||
2171 |
IVR de Pagos |
Per transaction | $ | [***] | ||||
2172 |
Sales Tax File & Image Municipios |
Per file | $ | [***] | ||||
2177 |
Sales Tax Image - Hacienda |
Per image | $ | [***] | ||||
2167 |
Sales Tax Lock Box Set-up |
Per setup | $ | [***] / $[***] | ||||
2178 |
City Tax Mun. Sector Público Lockbox set-up |
Per setup | $ | [***] | ||||
2179 |
City Tax Mun. Sector Público Web-Portal set-up |
Per setup | $ | [***] | ||||
2180 |
City Tax Mun. Pequeños Web Portal set-up |
Per setup | $ | [***] | ||||
2181 |
City Tax Mun. Pequeños Lockbox set-up |
Per setup | $ | [***] | ||||
2196 |
Sales Tax Payment Station Hacienda |
Per item | $ | [***] | ||||
2197 |
Sales Tax Lockbox Items Hacienda |
Per item | $ | [***] | ||||
2198 |
Sales Tax Monthly Transmission Hacienda |
Per month | $ | [***] | ||||
2199 |
Sales Tax Image CD Hacienda |
Per CD | $ | [***] | ||||
2200 |
Sales Tax Validation Hacienda |
Per item | $ | [***] | ||||
2224 |
Sales Tax Database Maintenance Hacienda |
Per month | $ | [***] | ||||
2398 |
Lockbox Special Processing [***] (Tourism Department) |
Per item | $ | [***] | ||||
2399 |
Lockbox Special Processing (Labor Department) |
Per item | $ | [***] | ||||
EVERPay Kiosks Implementation Fee |
Per Permitted User | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
2731 |
EVERPay Kiosks |
Per transaction per Kiosk |
|
[***] -[***] $[***]
[***] - [***] $[***] [***] - up $[***] |
|
|||
2737 |
EVERPay Kiosks Set-Up & Installation |
Per Kiosk | $ | [***] | ||||
2738 |
EVERPay Kiosk Monthly License and Maintenance Fee (Monthly Minimum - [***] Kiosks, includes first [***] transactions) |
Per Kiosk | $ | [***] | ||||
Reimbursement Module Programming Fee |
One Time Charge | up to $[***] | ||||||
Reimbursement Module Monthly License and Maintenance Fee |
Per Kiosk | $ | [***] | |||||
2720 |
CCP Monthly Per Merchant |
Per month | $ | [***] | ||||
2722 |
Check Out Monthly Maintenance |
Per month | $ | [***] | ||||
2734 |
MMP Hosting Fee |
Per month | $ | [***] | ||||
2735 |
T-Paga Hosting Fee |
Per month | $ | [***] | ||||
2768 |
CCP Transaction Fee |
Per month | $ | [***] | ||||
2769 |
CCP Exceed Transactions |
Per transaction | $ | [***] | ||||
2770 |
Call Center Pay Set-Up Fee |
Per setup |
|
amount determined
by time and material
|
|
|||
2771 |
Multi Merchant Pay Set-Up |
Per setup | $ | [***] | ||||
2772 |
Multi Merchant Pay Monthly |
Per month | $ | [***] | ||||
2779 |
WEB Transactions (Payment Gateway) |
Per transaction | $ | [***] | ||||
2905 |
Everpay Kiosk Minimun Trans Fee |
Per tier | $[***] / $[***] | |||||
2909 |
Sales Tax Payment Station F-3 (Hacienda) |
Per item | $ | [***] | ||||
2910 |
Sales Tax Lockbox F-3 (Hacienda) |
Per item | $ | [***] | ||||
2914 |
Sales Tax Payment Station |
Per item per Municipality | $ | [***] | ||||
2915 |
Sales Tax Lockbox Items Coupons |
Per item per Municipality | $ | [***] | ||||
2933 |
Sorteo de Planillas |
Per item | $ | [***] | ||||
2940 |
Announcement Sales |
Per item | $ | [***] | ||||
2972 |
Lock Box Scan Line Fix |
Per item | $ | [***] | ||||
2973 |
Lockbox PRTax Other Banks |
Per item | $ | [***] | ||||
2974 |
Lockbox PRTax Branches |
Per item | $ | [***] | ||||
2978 |
Debt Coupon Lockbox |
Per item | $ | [***] | ||||
2979 |
Debt Coupon Branches and Other Banks |
Per item | $ | [***] | ||||
2007 |
Partial reconciliation - Per reconciliation |
Per reconciliation | $ | [***] | ||||
2008 |
Consolidated Reconciliation |
Per reconciliation | $ | [***] | ||||
2009 |
Reconciliation of Deposits |
Per reconciliation | $ | [***] | ||||
2012 |
Mail Department Transmission - Per transmission requested by client |
Per transmission | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
2013 |
Duplicated and Forced checks - Per item duplicated by the customer and forced into reconciliation |
Per item duplicated | $ | [***] | ||||
2021 |
Check Management License |
Per licence | $ | [***] | ||||
2238 |
Check Management Service |
Per CD | $ | [***] | ||||
2239 |
Check Management Reprint |
Per duplicate original CD | $ | [***] | ||||
2708 |
Payments Special Requests |
Per agreed amount |
|
amount determined
by time and material and quoted separately |
|
|||
Department of Labor (DOL) |
||||||||
4332 |
Salary Sheet Procesing (10 entries or less) |
Per Salary Sheet | $ | [***] | ||||
4333 |
Salary Data Entry Per Employee (10 entries or less) |
Per Salary Sheet | $ | [***] | ||||
4334 |
Salary Sheets (with more than 10 employees) |
Per Salary Sheet | $ | [***] |
ACH Transactions
Service
|
Service |
Unit |
Unit Price | |||||
2061 |
ACH Files Received Processed |
Per file | $ | [***] | ||||
2062 |
ACH File Maintenance |
Per file | $ | [***] | ||||
2063 |
ACH Batch Maintenance |
Per batch | $ | [***] | ||||
2064 |
ACH Transaction Maintenance |
Per transaction | $ | [***] | ||||
2065 |
Credit Union Maintenance |
Per credit union per month | $ | [***] | ||||
2212 |
ACH |
Per transaction | $ | [***] | ||||
2230 |
ACH Correspondent Services |
Per transaction | $ | [***] | ||||
2245 |
ACH Auto Returns |
Per transaction | $ | [***] | ||||
2266 |
ACH Received |
Per transaction | $ | [***] | ||||
2281 |
EDI initial set up-standard |
Per set up | $ | [***] | ||||
2282 |
EDI maintenance |
Per client per month | $ | [***] | ||||
2283 |
EDI transactions |
Per transaction | $ | [***] | ||||
2284 |
EDI input files |
Per file | $ | [***] | ||||
2285 |
EDI output files |
Per file | $ | [***] | ||||
2286 |
EDI input Kilo characters |
Per kilo character | $ | [***] | ||||
2287 |
EDI output Kilo characters |
Per kilo character | $ | [***] | ||||
2163 |
Sales Tax ACH Transactions Municipios (71010) |
Per transaction | $ | [***] | ||||
2226 |
Addendas Origination |
Per addenda | $ | [***] | ||||
2290 |
Sales Tax ACH Transactions Hacienda (71010) |
Per transaction | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
2291 |
Sales Tax ACH Returns Hacienda (71010) |
Per transaction | $ | [***] | ||||
2292 |
Sales Tax ACH Received Hacienda (71010) |
Per transaction | $ | [***] | ||||
2293 |
Sales Tax Addenda Hacienda (71010) |
Per addenda | $ | [***] | ||||
2294 |
Sales Tax ACH Creation Hacienda (71010) |
Per transaction | $ | [***] | ||||
2719 |
CCP ACH Transactions |
Per transaction | $ | [***] | ||||
2720 |
CCP Monthly Per Merchant |
Per merchant per month | $ | [***] | ||||
2721 |
Check Out ACH Transactions |
Per transaction | $ | [***] | ||||
2722 |
Check Out Montlhy Maintenance |
Per merchant per month | $ | [***] | ||||
2723 |
Epayable ACH Transactions |
Per transaction | $ | [***] | ||||
2724 |
Epayable Check Transactions |
Per transaction | $ | [***] | ||||
2777 |
ACH Special Request (Partial Refresh) |
Per month | $ | [***] |
Mail Processing
Service
|
Service |
Unit |
Unit Price | |||||
2001 |
Statement Rendering - Commercial (Automated) - Statements are folded and inserted for mailing & metered for mail. (Postage not included) |
Per statement | $ | [***] | ||||
2002 |
Statements Checks Inserted - Commercial |
Per check inserted | $ | [***] | ||||
2004 |
Additional pages - Commercial |
Per page | $ | [***] | ||||
7001 |
Statement Rendering - Retail (Automated) - Statements are folded and inserted for mailing & metered for mail. (Postage not included) |
Per statement | $ | [***] | ||||
7002 |
Statements Checks Inserted - Retail |
Per check inserted | $ | [***] | ||||
7004 |
Additional pages - Retail |
Per page | $ | [***] | ||||
2003 |
Other Mailings |
Per mailing document | $ | [***] | ||||
2053 |
Statement Rendering |
Per statement | $ | [***] | ||||
2053 |
Statement Rendering (Manual) - Special and Hold Statements |
Per statement | $ | [***] | ||||
2054 |
Marketing Inserts |
Per item | $ | [***] | ||||
2011 |
Additional Inserts - Per additional insert in statement promotion. |
Per additional insert | $ | [***] | ||||
2014 |
Mail Processing CLARO - Per invoice. Fee for processing invoice and mailing average number of pages per service. |
Per invoice | $ | [***] | ||||
4026 |
Mail Processing - Additional pages CLARO |
Per page | $ | [***] | ||||
2017 |
Mail Processing PRTC - Per invoice. Fee for processing invoice and mailing average number of pages per service. |
Per invoice | $ | [***] | ||||
4018 |
Mail Processing - Additional pages PRTC |
Per page | $ | [***] | ||||
4024 |
Mail Processing |
Per statement | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
Returned Items
Service
|
Service |
Unit |
Unit Price | |||||
2209 |
Outgoing Returned Item (for non sufficient funds) |
Per item returned | $ | [***] | ||||
2213 |
Paid Returned item |
Per item processed | $ | [***] | ||||
2223 |
Checks Verification Large Items |
Per item processed | $ | [***] | ||||
2214 |
Checks Verification |
Per item processed | $ | [***] | ||||
2215 |
Stop Payment |
Per item processed | $ | [***] | ||||
2216 |
Returned Other Reasons |
Per item verified for return | $ | [***] | ||||
2217 |
RDC Charged |
Per item processed | $ | [***] | ||||
2219 |
Unpost Processed |
Per item processed | $ | [***] | ||||
2221 |
Collection Service |
Per item processed | $ | [***] |
Cash Services
Service
|
Service |
Unit |
Unit Price | |||||
2651 |
Cash Requisitions |
Per cash request | $ | [***] | ||||
2652 |
Issued Currency |
Per bills requested | $ | [***] | ||||
2653 |
Issued Rolled Coins |
Per rolled coins requested | $ | [***] | ||||
2654 |
Deposit Consolidation |
Per deposit processed from branches | $ | [***] | ||||
2650 |
Commercial Deposits Process |
Per thousand dollars processed | $ | [***] | ||||
2066 |
Commercial Bag / Envelope Handling |
Per bag per envelope | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
Item Processing
Service
|
Service |
Unit |
Unit Price | |||||
2201 |
In-clearing Capture & Microfilming. High speed capture and microfilming |
Per item | $ | [***] | ||||
2202 |
CR Cuadre Contabilidad |
Per month | $ | [***] | ||||
2205 |
Encoding/Capture & Microfilming. Encoding high speed capture & microfilming |
Per item | $ | [***] | ||||
2206 |
Exception Item Pull. Items designated to be pulled and reviewed by Bank. |
Per item | $ | [***] | ||||
2207 |
Cycle sorting. High speed sorting of items per account number. |
Per item | $ | [***] | ||||
2208 |
Serial sorts. Sorting of items per ck number. |
Per item | $ | [***] | ||||
2210 |
Reject Repair - In excess of [***]% rejects caused by customer deficient document |
Per item in excess of [***]% | $ | [***] | ||||
2051 |
Reject Repair |
Per item | $ | [***] | ||||
2052 |
Fax Request |
Per item / side | $ | [***] | ||||
2211 |
Data Entry. Process manually at Data Entry Dept. |
Per item | $ | [***] | ||||
2231 |
Fine Sort. High speed sorting of items per check number. |
Per item | $ | [***] | ||||
7201 |
Inclear Capture Microfilm (Commercial) |
Per item | $ | [***] | ||||
7205 |
Encode\Capture\Microfilm Comm |
Per item | $ | [***] | ||||
7206 |
Exception Item Pull Comm |
Per item | $ | [***] | ||||
7207 |
Cycle Sorting Comm |
Per item | $ | [***] | ||||
7208 |
Serial Sorts Comm |
Per item | $ | [***] | ||||
7210 |
Reject Repair - excess [***]% Comm |
Per item in excess of [***]% | $ | [***] |
Service Continuity Management
Service
|
Service |
Unit |
Unit Price | |||||
2040 |
Tres Monjitas - Sunguard Disaster Recovery includes custom fit hardware based on BPPR specific configuration to recover the essential services. |
Per month | $ | [***] | ||||
4040 |
Business Continuity - Popular Mortgage |
Per month | $ | [***] | ||||
4040 |
Business Continuity - Popular Insurance |
Per month | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
Image Archive
Service
|
Service |
Unit |
Unit Price | |||||
2046 |
Image Storage [***]-[***] |
Per item | $ | [***] | ||||
2046 |
Image Storage over [***] |
Per item | $ | [***] | ||||
2047 |
Image Retrival - First [***] calendar days |
Per item / query | $ | [***] | ||||
2048 |
Image Retrieval - Over [***] calendar days |
Per item / query | $ | [***] | ||||
2050 |
CD ROM Distribution |
Per 2 CD ROM | $ | [***] |
Call Center Services
Service
|
Service |
Unit |
Unit Price | |||||
2055 |
Collocation Suppport for Call Center Equipment |
Per month |
|
$[***] plus
communication costs |
|
|||
2056 |
Call Accounting Management, Analysis and Reporting |
Per month | $ | [***] | ||||
2057 |
Call transfer services for incoming phone calls to business units |
Per month | $ | [***] | ||||
4747 |
IVR Call Center |
Per month | $ | [***] |
POS & ATH Switch and Processing
Service
|
Service |
Unit |
Unit Price | |||||
3350 |
ATH Special Request |
Per agreed amount |
|
amount determined
by time and material and quoted separately |
|
|||
3351 |
POS Special Request |
Per agreed amount |
|
amount determined
by time and material and quoted separately |
|
|||
3299 |
POS Special Transactions |
Per agreed amount |
|
amount determined
by time and material and quoted separately |
|
|||
POS and ATH Services |
As per ATH Schedule F |
|
As per ATH
Schedule F |
|
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
Dedicated Resources (Costo + 20)
Service
|
Service |
Unit |
Unit Price | |||||
3350 |
Dedicated Resources (Costo + 20) |
Total | $ | [***] | ||||
3350 |
Corporate Finance (2) |
Per month | $ | [***] | ||||
3351 |
Corporate Risk (1) |
Per month | $ | [***] | ||||
3299 |
Lending Applications (2) |
Per month | $ | [***] | ||||
Popular Auto (6) |
Per month | $ | [***] | |||||
3350 |
Popular Mortgage (9) |
Per month | $ | [***] | ||||
3351 |
Enterprise Information Management (3) |
Per month | $ | [***] | ||||
3299 |
Popular Insurance (3) |
Per month | $ | [***] |
Fleet Card Services
Service
|
Service |
Unit |
Unit Price | |||||
Permitted User Start Up Fee |
Per Permitted User | $ | [***] | |||||
Low Customer Start Up Fee |
Per Permitted User | $ | [***] | |||||
Issuer Transaction Processing for Permitted Users without daily settlement to merchants |
Per transaction | $ | [***] | |||||
Issuer Transaction Processing for Permitted Users with daily settlement to merchants. |
Per transaction | $ | [***] | |||||
Issuer Switch Fee |
Per transaction | $ | [***] | |||||
Portal Access Fee |
Per every 5 passwords per month | $ | [***] | |||||
Low Customer Portal Access Fee |
Per every 5 passwords per month | $ | [***] | |||||
FTP Report Access Fee |
Per password per month | $ | [***] | |||||
Special programming, additional reports, etc. |
Per request | To be quoted |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
Fraud Monitoring and Hosting Services
Service
|
Service |
Unit |
Unit Price | |||||
Initial Card Set Up (Debit or Credit) | Per Card | $ | [***] | |||||
Credit Maintenance Fee (A) | Per Card per month |
|
[***] - [***] $[***][***]
-[***] $[***] [***] - up $[***] |
|
||||
Credit Transaction Fee (B) | Per transaction | $ | [***] | |||||
Credit Monthly Minimum (A+B) | Per month | $ | [***] | |||||
Debit Maintenance Fee (C) | Per Card per month | $ | [***] | |||||
Debit Transaction Fee (D) | Per transaction | $ | [***] | |||||
Debit Monthly Minimum (C+D) | Per month | $ | [***] | |||||
Falcon Trainings | Per training | Pass-thru + [***] | % | |||||
Special files or reports creation | Per hour | $ | [***] | |||||
Falcon Rule Request | Per request |
|
As quoted /Schedule
A of the Service Addendum |
|
Remote Capture Services
Service
|
Service |
Unit |
Unit Price | |||||
Initial Set-up for implementation of the System and Licenses for Permitted Users and COMPANY | One Time Charge | $ | [***] | |||||
License Fee | Per additional Permitted User - One Time Charge | $ | [***] | |||||
Maintenance Fee | Per Permitted User per month | $ | [***] | |||||
Remote Capture Service Fee | Per Image per Permitted User per month | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
Collocation Services
Service
|
Server/Model |
Unit |
Unit Price* | |||||
Cisco Catalyst 4948-10GE | Per month | $ | [***] | |||||
Cisco MCS 7800 Series 3-MCS 7835-H2 | Per month | $ | [***] | |||||
DELL-PowerEdge-2950 | Per month | $ | [***] | |||||
DELL-PowerEdge-2970 | Per month | $ | [***] | |||||
DELL-Poweredge-R900 | Per month | $ | [***] | |||||
HP-Blade-System-c7000-HP-Proliant-BL460c | Per month | $ | [***] | |||||
HP-Blade-System-c7000-HP-Proliant-BL460c-G6 | Per month | $ | [***] | |||||
HP-Blade-System-c7000-HP-Proliant-BL465c | Per month | $ | [***] | |||||
HP-Blade-System-c7000-HP-Proliant-BL465c-G5 | Per month | $ | [***] | |||||
HP-Blade-System-c7000-HP-Proliant-BL465c-G6 | Per month | $ | [***] | |||||
HP-Blade-System-c7000-HP-Proliant-BL465-G6 | Per month | $ | [***] | |||||
HP-Integrity-rx3600 |
Per month | $ | [***] | |||||
HP-Proliant-1600 | Per month | $ | [***] | |||||
HP-Proliant-1850 |
Per month | $ | [***] | |||||
HP-Proliant-2500 |
Per month | $ | [***] | |||||
HP-Proliant-8000 |
Per month | $ | [***] | |||||
HP-Proliant-DL180-G5 |
Per month | $ | [***] | |||||
HP-Proliant-DL180-G6 |
Per month | $ | [***] | |||||
HP-Proliant-DL320 |
Per month | $ | [***] | |||||
HP-Proliant-DL320-G2 |
Per month | $ | [***] | |||||
HP-Proliant-DL360 |
Per month | $ | [***] | |||||
HP-Proliant-DL360-G2 |
Per month | $ | [***] | |||||
HP-Proliant-DL360-G4 |
Per month | $ | [***] | |||||
HP-Proliant-DL360-G5 |
Per month | $ | [***] | |||||
HP-Proliant-DL380 |
Per month | $ | [***] | |||||
HP-Proliant-DL380-G1 |
Per month | $ | [***] | |||||
HP-Proliant-DL380-G2 |
Per month | $ | [***] | |||||
HP-Proliant-DL380-G3 |
Per month | $ | [***] | |||||
HP-Proliant-DL380-G4 |
Per month | $ | [***] | |||||
HP-Proliant-DL380-G5 |
Per month | $ | [***] | |||||
HP-Proliant-DL385 |
Per month | $ | [***] | |||||
HP-Proliant-DL385-G2 |
Per month | $ | [***] | |||||
HP-Proliant-DL385-G5 |
Per month | $ | [***] | |||||
HP-Proliant-DL580 |
Per month | $ | [***] | |||||
HP-Proliant-DL580-G2 |
Per month | $ | [***] | |||||
HP-Proliant-DL580-G5 |
Per month | $ | [***] | |||||
HP-Proliant-DL585-G1 |
Per month | $ | [***] | |||||
HP-Proliant-DL585-G2 |
Per month | $ | [***] | |||||
HP-Proliant-ML350 |
Per month | $ | [***] | |||||
HP-Proliant-ML370 |
Per month | $ | [***] | |||||
HP-Proliant-ML370-G2 |
Per month | $ | [***] | |||||
HP-Proliant-ML530-G2 |
Per month | $ | [***] | |||||
HP-Proliant-ML570 |
Per month | $ | [***] | |||||
IBM pSeries - P630 Type 7028-6C4 |
Per month | $ | [***] | |||||
IBM System p5 - Type 9110-51A |
Per month | $ | [***] | |||||
IBM System p5 - Type 9133-550 |
Per month | $ | [***] | |||||
IBM System p5 - Type 9133-55A |
Per month | $ | [***] | |||||
IBM System Storage N6040 - Type 2858-A20 G |
Per month | $ | [***] | |||||
Sun Blade T6320 Server Module |
Per month | $ | [***] | |||||
Sun SPARC Enterprise M4000 Server |
Per month | $ | [***] | |||||
Sun Sunfire V480 |
Per month | $ | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
* | Price Disclaimer: |
1- | These prices are based on current rent cost. With the exception of increases in the collocation fee due to inflation, EVERTEC reserves the right to adjust such collocation fees should rent costs increase. |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
2- | These prices are based on current energy cost. Prices could be adjusted accordingly. |
3- | The aggregated real power of the equipment installed in a single rack shall not exceed the cooling design capacity of the Data Center, 58.70 W/ft2 (~1,300 W/Rack). Data Center Administration personnel will assign the location where the equipment is to be installed to ensure compliance with this criteria. |
4- | Prices at Cupey Center include: Rack Space, Redundant UPS Power Feeds and Redundant Cooling for the correspondent EDPE. A secure environment with Security and Facilities Maintenance personnel 24x7 On-Site, Electronic Access Control, Remote CCTV Surveillance, Smoke Detection & Alarming System, and Inert Gas Fire Suppression Systems. |
5- | The prices shown above, do not include the following: (i) Server installation, cabling, any special accessories nor any additional equipment that the server may require for proper operation; (ii) Software installation, operation, maintenance, removal; (iii) Monitoring; (iv) any Engineering support (Systems, Networking, etc.); (v) Backups nor Disaster Recovery related services; nor (vi) any other task or service not explicitly included in disclaimer # 4. All excluded services or any other required or related service can be provided at an additional cost by EVERTEC upon request. |
Schedule 1 to Exhibit B
Application Processing Base Prices Details
See Attached
Schedule 1 to Exhibit B
Application Processing Base Prices Details
See Attached
EVERTEC |
|
Legal |
|
COMPANY |
|
Legal |
|
Application Processing Base Prices Details
(Transactional Charges of Evertec to Banco Popular)
July 16, 2004
Table of Contents
1. |
Purposes | 8 | ||||||
2. |
ACAPS Automated Credit Application | |||||||
2.1 |
Descriptions | 9 | ||||||
2.2 |
Account or Product Type | 9 | ||||||
2.3 |
Interfaces with Anothers Applications | 9 | ||||||
2.4 |
Account Transactions | 9 | ||||||
2.5 |
Reports | 10 | ||||||
2.6 |
Approval or Security Profiles | 10 | ||||||
2.7 |
Specific Details | 10 | ||||||
2.7.1 |
Transactions Type | 10 | ||||||
2.7.2 |
Down Load to Other Systems | 10 | ||||||
2.7.3 |
Document Development | 11 | ||||||
2.7.4 |
Account Purge Process | 11 | ||||||
2.7.5 |
Systems Tables and Maintenances | 11 | ||||||
2.7.6 |
Applications Runs | 12 | ||||||
2.7.7 |
Technical Consulting and Support | 12 | ||||||
2.7.8 |
Production Problems or Error Support | 12 | ||||||
2.7.9 |
Transactions Backup Processes | 12 | ||||||
3. |
Commercial Loans Applications | |||||||
3.1 |
Descriptions | 13 | ||||||
3.2 |
Account or Product Type | 13 | ||||||
3.3 |
Interfaces with Anothers Applications | 13 | ||||||
3.4 |
Account Transactions | 13 | ||||||
3.5 |
Reports | 14 | ||||||
3.6 |
Approval or Security Profiles | 14 | ||||||
3.7 |
Specific Details | 14 | ||||||
3.7.1 |
Closing Notes | 14 | ||||||
3.7.2 |
Collateral Processing | 14 | ||||||
3.7.3 |
Escrow Services | 14 | ||||||
3.7.4 |
Investors Reporting | 14 | ||||||
3.7.5 |
Notices | 15 | ||||||
3.7.6 |
Tape / Transmissions Processing | 15 |
Application Processing Base Prices Details | July 16, 2004 | |||
2 |
3.7.7 |
Charge Off Processing | 15 | ||||||
3.7.8 |
Participations | 15 | ||||||
3.7.9 |
Fee Processing | 15 | ||||||
3.7.10 |
Holds and Collateral Protection | 15 | ||||||
3.7.11 |
Bank Control File | 16 | ||||||
3.7.12 |
CL2000 General Ledger Interfaces | 16 | ||||||
3.7.13 |
Technical Consulting and Support | 16 | ||||||
3.7.14 |
Production Problems or Error Support | 16 | ||||||
4. |
Installment Loans Applications | |||||||
4.1 |
Descriptions | 17 | ||||||
4.2 |
Account or Product Type | 17 | ||||||
4.3 |
Interfaces with Anothers Applications | 17 | ||||||
4.4 |
Account Transactions | 18 | ||||||
4.5 |
Reports | 18 | ||||||
4.6 |
Approval or Security Profiles | 18 | ||||||
4.7 |
Specific Details | 18 | ||||||
4.7.1 |
Closing Accounts | 18 | ||||||
4.7.2 |
Customer Statements or Coupons Books | 18 | ||||||
4.7.3 |
Retentions Services | 19 | ||||||
4.7.4 |
User Defined Notes | 19 | ||||||
4.7.5 |
Letter | 19 | ||||||
4.7.6 |
Monthly Charge Off Accounts Process | 19 | ||||||
4.7.7 |
Installment Loan Accounts Purge Process | 19 | ||||||
4.7.8 |
ILS Accounts Backup Processes | 19 | ||||||
4.7.9 |
Control Files | 19 | ||||||
4.7.10 |
Loans Application General Ledger Interfaces | 20 | ||||||
4.7.11 |
Applications Runs | 20 | ||||||
4.7.12 |
Technical Consulting and Support | 20 | ||||||
4.7.13 |
Production Problems or Error Support | 20 | ||||||
5. |
CACS Application | |||||||
5.1 |
Descriptions | 21 | ||||||
5.2 |
Account or Product Type | 21 | ||||||
5.3 |
Interfaces with Anothers Applications | 21 | ||||||
5.4 |
Account Transactions | 21 | ||||||
5.5 |
Reports | 22 | ||||||
5.6 |
Approval or Security Profiles | 22 | ||||||
5.7 |
Specific Details | 22 |
Application Processing Base Prices Details | July 16, 2004 | |||
3 |
5.7.1 | Letter Writer | 22 | ||||||
5.7.2 |
Account Purge Process | 22 | ||||||
5.7.3 |
Account Backup Process | 22 | ||||||
5.7.4 |
System Tables and Maintenances | 22 | ||||||
5.7.5 |
Applications Run | 23 | ||||||
5.7.6 |
Technical Consulting and Support | 23 | ||||||
5.7.7 |
Productions Problems or Error Support | 23 | ||||||
6. |
Mortgage Loans Accounts | |||||||
6.1 |
Descriptions | 24 | ||||||
6.2 |
Account or Product Type | 24 | ||||||
6.3 |
Interfaces with Anothers Applications | 25 | ||||||
6.4 |
Account Transactions | 26 | ||||||
6.5 |
Reports | 26 | ||||||
6.6 |
Approval or Security Profiles | 26 | ||||||
6.7 |
Specific Details | 26 | ||||||
6.7.1 |
Closing Accounts | 26 | ||||||
6.7.2 |
Customer Statement | 27 | ||||||
6.7.3 |
Retentions | 27 | ||||||
6.7.4 |
User Defined Notes | 27 | ||||||
6.7.5 |
Investor Accounting and Reporting | 27 | ||||||
6.7.6 |
Letters | 27 | ||||||
6.7.7 |
Monthly Charge Off Accounts Process | 27 | ||||||
6.7.8 |
RES Accounts Backup Processes | 27 | ||||||
6.7.9 |
Control Files | 27 | ||||||
6.7.10 |
Loans Application General Ledger Interfaces | 28 | ||||||
6.7.11 |
Applications Runs | 28 | ||||||
6.7.12 |
Technical Consulting and Support | 28 | ||||||
6.7.13 |
Production Problems or Error Support | 28 | ||||||
7. |
Vision Plus Application Services Agreement | |||||||
7.1 |
Descriptions | 29 | ||||||
7.2 |
Account or Product Type | 29 | ||||||
7.3 |
Interfaces with Anothers Applications | 29 | ||||||
7.4 |
Account Transactions | 30 | ||||||
7.5 |
Reports | 31 | ||||||
7.6 |
Approval or Security Profiles | 31 | ||||||
7.7 |
Specific Details | 31 | ||||||
7.7.1 |
Authorizations | 31 |
Application Processing Base Prices Details | July 16, 2004 | |||
4 |
7.7.2 | Interchange | 31 | ||||||
7.7.3 |
Stop Payment | 31 | ||||||
7.7.4 |
Convenience Checks | 32 | ||||||
7.7.5 |
Daily Batch Runs | 32 | ||||||
7.7.6 |
EOM Batch Runs | 32 | ||||||
7.7.7 |
Statement Messages (Online definition) | 32 | ||||||
7.7.8 |
Account Close Process | 32 | ||||||
7.7.9 |
Purge Process | 33 | ||||||
7.7.10 |
Account Charge Off Process | 33 | ||||||
7.7.11 |
Backup Processes | 33 | ||||||
7.7.12 |
Disaster Recovery System (DRS) | 33 | ||||||
7.7.13 |
Technical Consulting and Support | 33 | ||||||
7.7.14 |
Production Problems or Error Support | 33 | ||||||
8. |
Deposit Applications | |||||||
8.1 |
Descriptions | 34 | ||||||
8.2 |
Account or Product Type | 34 | ||||||
8.3 |
Interfaces with Anothers Applications | 34 | ||||||
8.4 |
Account Transactions | 34 | ||||||
8.5 |
Reports | 34 | ||||||
8.6 |
Approval or Security Profiles | 34 | ||||||
8.7 |
Specific Details | 35 | ||||||
8.7.1 |
Closing Accounts | 35 | ||||||
8.7.2 |
Check Ordering Online | 35 | ||||||
8.7.3 |
Check Account Verification Online | 35 | ||||||
8.7.4 |
Customer Statement Formatter | 35 | ||||||
8.7.5 |
Retentions | 35 | ||||||
8.7.6 |
Overdraft Protection | 35 | ||||||
8.7.7 |
User Defined Notes | 36 | ||||||
8.7.8 |
Statement Message | 36 | ||||||
8.7.9 |
Kiting Suspect Detention | 36 | ||||||
8.7.10 |
Letter Writer | 36 | ||||||
8.7.11 |
Inactive Deposit Accounts Annual Process | 36 | ||||||
8.7.12 |
Monthly Charge Off Deposits Accounts Process | 36 | ||||||
8.7.13 |
Periodic Transfers between Deposits Accounts | 36 | ||||||
8.7.14 |
Stop Payments | 37 | ||||||
8.7.15 |
Deposit Accounts Purge Process | 37 | ||||||
8.7.16 |
Informative Return Annual Process | 37 | ||||||
8.7.17 |
Deposit Accounts Backup Processes | 38 | ||||||
8.7.18 |
ATH International | 38 |
Application Processing Base Prices Details | July 16, 2004 | |||
5 |
8.7.19 | Bank Control File | 38 | ||||||
8.7.20 |
Deposit Application General Ledger Interfaces | 39 | ||||||
8.7.21 |
Tandem Services | 39 | ||||||
8.7.22 |
Accounts Reconciliation Services | 39 | ||||||
8.7.23 |
Signature Verification System (SQN) | 39 | ||||||
8.7.24 |
Safe Deposit Application (SDBS) | 40 | ||||||
8.7.25 |
Customer Information System (CIS) | 40 | ||||||
8.7.26 |
Trillium | 40 | ||||||
8.7.27 |
On-line Services | 41 | ||||||
8.7.28 |
Applications Runs | 41 | ||||||
8.7.29 |
Envia ATH Services | 41 | ||||||
8.7.30 |
Technical Consulting and Support | 41 | ||||||
8.7.31 |
Production Problems or Error Support | 41 | ||||||
9. |
Investment Applications | |||||||
9.1 |
Descriptions | 42 | ||||||
9.2 |
Account or Product Type | 42 | ||||||
9.3 |
Interfaces with Anothers Applications | 42 | ||||||
9.4 |
Account Transactions | 42 | ||||||
9.5 |
Reports | 42 | ||||||
9.6 |
Approval or Security Profiles | 42 | ||||||
9.7 |
Specific Details | 43 | ||||||
9.7.1 |
Closing Accounts | 43 | ||||||
9.7.2 |
Customer Statement Formatter | 43 | ||||||
9.7.3 |
Retentions | 43 | ||||||
9.7.4 |
User Defined Notes | 44 | ||||||
9.7.5 |
Statement Messages | 44 | ||||||
9.7.6 |
Letter Writer | 44 | ||||||
9.7.7 |
Periodic Transfers between Deposit and Investment Accounts | 44 | ||||||
9.7.8 |
Informative Return Process | 44 | ||||||
9.7.9 |
Application Backup Processes | 47 | ||||||
9.7.10 |
Bank Control File | 47 | ||||||
9.7.11 |
Application Maintenance Menu | 47 | ||||||
9.7.12 |
Application General Ledger Interfaces | 48 | ||||||
9.7.13 |
Signature Verification System (SQN) | 48 | ||||||
9.7.14 |
Customer Information System (CIS) | 49 | ||||||
9.7.15 |
Trillium | 49 | ||||||
9.7.16 |
On-line Services | 49 | ||||||
9.7.17 |
Applications Runs | 50 | ||||||
9.7.18 |
Technical Consulting and Support | 50 |
Application Processing Base Prices Details | July 16, 2004 | |||
6 |
9.7.19 |
Production Problems or Error | 50 | ||||||
10. |
Popular Auto | |||||||
10.1 |
Description | 51 | ||||||
10.2 |
Account or Product Type | 51 | ||||||
10.3 |
Interfaces with Anothers Applications | 51 | ||||||
10.4 |
Account Transactions | 52 | ||||||
10.5 |
Reports | 52 | ||||||
10.6 |
Approval or Security Profiles | 52 | ||||||
10.7 |
Specific Details | 52 | ||||||
10.7.1 |
Customer Statements or Coupons Books | 52 | ||||||
10.7.2 |
Letter to Customer | 53 | ||||||
10.7.3 |
System Backup Processes | 53 | ||||||
10.7.4 |
Control Files | 53 | ||||||
10.7.5 |
Loans Application General Ledger Interfaces | 53 | ||||||
10.7.6 |
Applications Runs | 53 | ||||||
10.7.7 |
Daily Rental System | 53 | ||||||
10.7.8 |
Other Systems | 53 | ||||||
10.7.9 |
Technical Consulting and Support | 54 | ||||||
10.7.10 |
Production Problems or Error Support | 54 | ||||||
10.7.11 |
Communications | 54 | ||||||
10.7.12 |
Retentions Services | 54 | ||||||
10.7.13 |
LAN Support | 54 |
Application Processing Base Prices Details | July 16, 2004 | |||
7 |
1. | Purposes |
This document has a detail of the services included in the fix charge by transaction that will be collected in the following applications:
Fixed Charges |
Applications |
|
$[***] |
ACAPS Automated Credit Application Processing
Commercial Loans Applications
Installment Loans Applications
CACS Applications
Mortgage Loans Applications
VisionPlus Application
Popular Auto Application Services Agreement |
|
$[***] |
Deposit Applications
Investment Application |
Application Processing Base Prices Details | July 16, 2004 |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
8 |
2. | ACAPS Automated Credit Application |
2.1 | Descriptions |
The automatic Credit Application System is a comprehensive, on-line, instant response system that supports the capture, investigation, approval, closing, documentation and booking of credit applications. These applications included all personal portfolios.
2.2 | Account or Product Type |
|
Personal Loans |
|
Credits Cards |
|
Line of Credit |
|
Cash Collateral Loans |
|
Mortgage Secured Loans |
|
Analysis and Decisions |
|
Auto Loans |
|
Lease Applications |
|
Financial Loans |
2.3 | Interfaces with Anothers Applications |
|
Stata |
|
Bureulink |
|
CIS |
|
ILS |
|
VISION |
|
ALAS |
|
IDA |
|
EBP (Electronic Bill Payment) |
|
File for upscale customer for direct debit transaction |
|
PBA |
|
Process direct credit for Private Banking |
2.4 | Account Transactions |
|
New loans |
|
Pre-approval Loans |
|
New Credit Cards |
|
Pre-approval Cards |
|
Transfers Products |
|
Increase Line |
Application Processing Base Prices Details | July 16, 2004 | |||
9 |
|
Letters |
|
Privacy Letters |
|
Insurance Disclosures |
|
Documents and Forms |
|
Loans Documentations |
|
Lease Documentations |
|
Verification and Closing Panel-Auto |
2.5 | Reports |
|
Existing and defined application reports |
|
AMMO definition and accessibility |
|
On line capabilities only |
2.6 | Approval or Security Profiles |
|
Application is under the Top Secret Security profiles |
|
Approval of Security profiles additions and changes |
2.7 | Specific Details |
2.7.1 | Transactions Type |
|
Personal Loans |
|
Cash Collateral |
|
Mortgage Loans |
|
Credit Cards |
|
Line of Credit |
|
Indirect Loans |
|
Marines |
|
Other Good and Services |
|
Other Secured Loans |
|
Auto Loans |
|
Direct Loans |
|
Leasing Loans |
|
Auto Lease |
|
Equipment Lease |
2.7.2 | Down Load to Other Systems |
|
Presentation List |
|
Daily Run |
|
HMDA Loan Application Register |
|
Weekly |
Application Processing Base Prices Details | July 16, 2004 | |||
10 |
|
Oracle |
|
Consumer Transactions |
|
Auto Transaction |
|
Strata |
|
Leasing Application Extract |
2.7.3 | Document Development |
|
Documents are define in Docugem and generated automatically or manually requested |
2.7.4 | Account Purge Process |
|
System generated Inactive transactions when the account is over the maximum defined by business archived applications are available upon user request. |
|
The archived applications are maintained for the time regulated by Federal Agencies |
2.7.5 | Systems Tables and Maintenances |
System Wide Control Table
|
User Profile |
|
Activity Code |
|
Help Area |
|
Help Text |
|
Error Message |
|
Base Rate |
|
Local Bureau Address |
|
Required Data Profile |
|
Zip Code/Area Code |
Local Specific Control Table
|
Location |
|
Branch/Dealers/Store Tables |
|
Dealers Class Table |
|
Functional Area |
|
State |
|
Document Requirements profile |
|
Document letter |
|
Data requirement Maintenance |
Application Processing Base Prices Details | July 16, 2004 | |||
11 |
2.7.6 | Applications Runs |
|
Daily Runs |
|
Monthly runs |
2.7.7 | Technical Consulting and Support |
|
Consulting and support regarding ACAPS applications functionality |
|
Incident solutions |
|
Maintenance |
|
Modifications |
|
Federal and local regulatory changes |
2.7.8 | Production Problems or Error Support |
|
Delays or communications fails with the credit reports agencies (Bureaulink) are monitored for a immediately response and solution by system administrator |
|
Delays or communication problems with ACAPS are monitored by the system programmers and /or System administrator |
|
Production problem and error are investigated and solved by the programmer and system administrator |
2.7.9 | Transactions Backup Processes |
|
The system generates a daily backups |
|
The system generates monthly back-ups |
Application Processing Base Prices Details | July 16, 2004 | |||
12 |
3. | Commercial Loans Applications |
3.1 | Descriptions |
CL/2000 Accounting System contributes to the effective administration of the Commercial Loans portfolio of Banco Popular. This system is designed to the Commercial Loans processing and has the capability of processing the majority of transactions in an electronic way.
3.2 | Account or Product Type |
|
Account Types |
|
New Customers |
|
New Commitments |
|
Major Commitment Line of Credit (have a loan number Pattern NN99. They also have a Loan type 2. |
|
New Loans |
|
Minor Commitment Terms Loans and Loans Tied to a Line of Credit |
|
ABLE (Asset Base Lending) Interface in originating process |
|
CLCS (Construction Loans) Interface in the originating process |
3.3 | Interfaces with Anothers Applications |
|
SBA F.T.P. |
|
SSDS Access (CLDET_1) |
|
Fiserv (Investment) |
|
CIS Cognos |
|
PISYS (Certificated of Deposit) |
|
IDA ABLE (Asset Base Lending) |
|
PEP Plus CLCS (Constructions Loans Processing Systems) |
|
MSA CACS ( Collection Systems) |
|
Hold Trans VRU CLMAST File, MMS/Senderos = Forecast and Budget and CRA F.T.P. |
3.4 | Account Transactions |
|
Monetary Transactions |
|
Maintenance Transactions |
|
Online Transactions |
|
Batch Transactions |
|
FTP Transactions |
|
DDA Interface (Monetary) |
Application Processing Base Prices Details | July 16, 2004 | |||
13 |
3.5 | Reports |
|
Existing and defined applications reports by Control D |
|
AMMO and Lan AMMO defined and accesability |
|
On line capability only |
3.6 | Approval or Security Profiles |
|
CL 2000 application top secret security profiles |
|
User definitions |
|
Security profiles changes |
|
Access to the on-line mainframe, servers and other environments applications |
3.7 | Specific Details |
3.7.1 | Closing Notes |
|
Automatic Closing Procedure Accounts with zero balance after 33 days. This only applies to Loan Type 3. Lines of credit remain open until it is manually deleted. |
|
Billing transactions over 6 months and closed loans go automatically to a purge process and are stored in an archive file. |
3.7.2 | Collateral Processing |
|
Full collateral processing through the Scripted Data Entry Menu (SDE) |
|
Follow-Up Flood Insurance Automatic Letters |
|
Collateral Reports |
3.7.3 | Escrow Services |
|
Escrow Tax /Insurance: |
|
Billing (customers) Joint with Business Loan Statement |
|
Payments (vendors) |
|
Annual Statements Analysis |
|
Reports |
3.7.4 | Investors Reporting |
|
Investors Reporting |
|
SBA Participations |
Application Processing Base Prices Details | July 16, 2004 | |||
14 |
3.7.5 | Notices |
|
Business Loan Statements (Daily) (CLC001) |
|
Business Loan Debit Advise (Daily) (CLC002) |
|
Flood Insurance Advise (CLCAV1) |
|
Financial Statements Follow-Up (CLCAV2) |
|
Hazard Insurance Follow-Up (CLCAV) |
|
Interest Paid Notification (DP629) |
3.7.6 | Tape / Transmissions Processing |
|
CRIM F.T.P |
|
Access F.T.P |
|
COGNOS F.T.P |
|
Micronet F.T.P |
|
C.R.A. F.T.P |
|
Sendero / D.M.S |
|
SBA F.T.P |
|
CACS F.T.P |
|
VRU CLMAST File |
|
ABLE F.T.P |
|
CLCS F.T.P. |
3.7.7 | Charge Off Processing |
|
The system provides for C/Off processing. Double accounting for regular and shadow (C/Off Loans) accounting. |
3.7.8 | Participations |
|
CL200 provides for participations and syndicated loans accounting. |
3.7.9 | Fee Processing |
|
Fixed Fees |
|
Miscellaneous Fees |
3.7.10 | Holds and Collateral Protection |
|
Interface with FISERV (Marketable Securities) to establish collateral for stock, bonds and other marketable securities |
|
Interface with IDA to process a savings hold account |
|
Interface with PISYS to process a certificate of deposit hold |
Application Processing Base Prices Details | July 16, 2004 | |||
15 |
3.7.11 | Bank Control File |
|
Access to define and modify parameters in all BCF tables. |
3.7.12 | CL2000 General Ledger Interfaces |
|
Daily Interface |
3.7.13 | Technical Consulting and Support |
|
Consulting and support regarding Commercial Loans Applications functionality |
|
Incident solutions |
|
Maintenance |
3.7.14 | Production Problems or Error Support |
|
Delays or communication problems with application are monitored by the system programmers and /or System administrator |
|
Production problem and error are investigated and solved by the programmer and system administrator |
Application Processing Base Prices Details | July 16, 2004 | |||
16 |
4. | Installment Loans Applications |
4.1 | Descriptions |
Installment Loans application manages the accounting of consume loans. Processes payments of these loans and generates collection notices.
4.2 | Account or Product Type |
|
Unsecured Loans |
|
Secured Loans |
|
Conventional Auto Loans |
|
Secured Credits Lines |
|
Rehabilitation Loans |
|
Mortgage Loans (Only Servicing) |
4.3 | Interfaces with Anothers Applications |
|
SSDS |
|
CIS |
|
Pep Plus / ACH |
|
Bankruptcy |
|
Agencies |
|
Other Financial Institution |
|
IDA |
|
Hold Transactions |
|
Charge off process |
|
CACS |
|
Cyclops (Branches) |
|
TelePago (Bill Payment) |
|
Top Secret |
|
ACAPS |
|
Lockbox |
|
Pega Systems (RAS) |
|
MSA (General Ledger) |
|
Credit Bureau |
|
Insurance Companies |
|
PRAICO |
|
CALAC |
|
Universal |
|
TOLIC |
Application Processing Base Prices Details | July 16, 2004 | |||
17 |
|
Key Fast |
|
MICRA |
|
Oracle download |
|
VRU |
|
Popular Rewards |
|
Sendero |
|
Coupons Books |
4.4 | Account Transactions |
|
Monetary Transactions |
|
Maintenance Transactions |
|
Online Transactions |
|
Batch Transactions |
|
FTP Transactions |
4.5 | Reports |
|
Existing and defined application report |
|
AMMO and LANAMMO definition and accessibility |
4.6 | Approval or Security Profiles |
|
The applications is define under the Top Secret security profiles |
|
Approval of users profiles |
|
Access to the online thru, mainframe, servers and other environments |
4.7 | Specific Details |
4.7.1 | Closing Accounts |
|
Automatic closing procedure Accounts with zero balances are purge automatically after 180 days of the closing date in the ILS Master File. History File is maintained for an unlimited period, or until the purge program is run. |
4.7.2 | Customer Statements or Coupons Books |
|
Generate the Credit Line monthly statements. |
|
Generate Coupon Books for loans. |
|
ACH Interface and TelePago |
Application Processing Base Prices Details | July 16, 2004 | |||
18 |
4.7.3 | Retentions Services |
|
Auto Loans History for servicing purposes. (At least 10 years) |
|
Local Government withholding for interest slips |
4.7.4 | User Defined Notes |
|
Delinquency notices automatically generated by the installment loan application |
4.7.5 | Letter |
|
Maturity letters are generated automatically one month prior to maturity date |
4.7.6 | Monthly Charge Off Accounts Process |
|
Automatic Charge-off loans procedure Accounts will transfer to Charge Off Bank (170) after 120 days delinquency. |
|
Monthly Charge Off Deposit Accounts Process |
|
Management of Reserve Accounts, Checking and Savings Overdraft Charge-Off (overdraft over 90 days and non payment of reserve lines over 180 days). |
4.7.7 | Installment Loan Accounts Purge Process |
|
ILS Master File: system eliminates closed accounts over 180 days. |
|
ILS History File: after the purge process a history file is generated for the inquiry screen of Menu Administrativo. |
4.7.8 | ILS Accounts Backup Processes |
|
The system generates five daily versions and perpetual monthly and yearly backups |
4.7.9 | Control Files |
|
Define and modify parameters in the following tables: |
|
Bank Control Files |
|
Report Control Files |
|
Insurance Control Files |
|
Description Files |
|
General Ledger |
Application Processing Base Prices Details | July 16, 2004 | |||
19 |
4.7.10 | Loans Application General Ledger Interfaces |
|
Daily Interface |
|
Monthly Interface |
4.7.11 | Applications Runs |
|
Daily Runs |
|
Weekly Runs |
|
End of Month Runs |
|
Year End Runs |
4.7.12 | Technical Consulting and Support |
|
Consulting and support regarding ACAPS applications functionality |
|
Incident solutions |
|
Maintenance |
|
Modifications |
|
Acquisition and conversions of new portfolios |
|
Sales of portfolios |
|
Loans regulatory changes |
4.7.13 | Production Problems or Error Support |
|
Delays in the batch runs are monitored by the system administrator. |
|
Production problems and errors are investigated and solved by the programmers and/or the system administrator. |
Application Processing Base Prices Details | July 16, 2004 | |||
20 |
5. | CACS Application |
5.1 | Descriptions |
The Computer Assisted Collections System (CACS) improves collections effectiveness, collector productivity, and management control by providing automated support of collection activities. Maintains complete, up-to-date account collection information on its data base.
5.2 | Account or Product Type |
|
Personal Loans |
|
Auto Loans |
|
Leasing Loans |
|
Ideal (Checking Account) |
|
Savings |
|
Charge Off-Loans |
|
Credit Accounts (VISA, Master Card, Amex, Novell) |
|
Commercial Loans |
|
Credit Line |
5.3 | Interfaces with Anothers Applications |
|
ILS |
|
VISION |
|
ALAS |
|
CL |
|
IDA |
|
MELITA Automated Call Processing |
|
CIS |
5.4 | Account Transactions |
|
Promise |
|
Notes |
|
Letters |
|
Receives Transactions from other applications |
|
Debits |
|
Payments |
|
Financial Information |
Application Processing Base Prices Details | July 16, 2004 | |||
21 |
5.5 | Reports |
|
Existing and defined application report |
|
AMMO definition and accessibility |
|
On Line capabilities only |
5.6 | Approval or Security Profiles |
|
The applications is under the Top Secret security profiles |
|
Approval of security profiles: additions and changes |
5.7 | Specific Details |
5.7.1 | Letter Writer |
|
Letter are defined and generated automatically or manually requested. |
5.7.2 | Account Purge Process |
|
Systems generates Inactive transactions when the account is not delinquency |
|
The history of the accounts is maintained for one month after the inactivation |
5.7.3 | Account Backup Process |
|
The system generates a daily and monthly backups |
5.7.4 | System Tables and Maintenances |
|
User Table |
|
Transaction Definition Table |
|
Parameter Table |
|
Function Table |
|
State Table |
|
State Transition Table |
|
Location Table |
|
Collector Assignment Table |
|
Trans/Letter Sequence Table |
|
Transaction / State Assigment Table |
|
Work List Standards Table |
|
ACP Message Table |
|
ACP Message Sequence Table |
Application Processing Base Prices Details | July 16, 2004 | |||
22 |
|
ACP Termination Code Table |
|
Window Script Table |
|
Script Assignment Table |
|
Situation Summary Table |
|
View Sequence Table |
|
Input TXN Assignment Table |
|
Report Data Generation Table |
5.7.5 | Applications Run |
|
Daily Runs |
|
End of Month Runs |
5.7.6 | Technical Consulting and Support |
|
Consulting and support regarding CACS applications functionality |
|
Incident solutions |
|
Maintenance |
5.7.7 | Productions Problems or Error Support |
|
Delays in the batch runs are monitored by the system administrator |
|
Production problems and error are investigated and solve by the programmers and/or system administrator |
|
Modifications |
|
Sales of portfolios |
|
Regulatory changes |
Application Processing Base Prices Details | July 16, 2004 | |||
23 |
6. | Mortgage Loans Accounts |
6.1 | Descriptions |
Real State System (RES) application manages loans once they are adjudicated. Offers servicing for these loans.
6.2 | Account or Product Type |
|
Biweekly Loans Uninsured |
|
Biweekly Loans Insured |
|
Biweekly Loans (Conversion from FNAM Reg. To FNMA Bi Streamline |
|
Biweekly Loans Conversion from Non Conf To Bi Non-Conform Streamline |
|
Biweekly Loans Second Mortgage |
|
Balloon Loans Graduated Payment Mortgage |
|
Balloon Loans Comercial Loan |
|
Balloon Loans Uninsured |
|
Conventional One Year Adjustable (FHLBB Contract Rate for Rev Occupied) |
|
Conventional. One Year Adustable (FHLMC Rate for First Residence) |
|
Conventional One Year Adjustable (US Treasury Security WKAV 1 YR MAT) Conventional. One Year Adjustable (Conventional Convertible 30 year Mortgage) |
|
Conventional. One Year Adjustable (Conventional 15 year Mortgage) |
|
Conventional. One Year Adjustable (Graduated Payment Mortgage) |
|
Conventional One Year Adjustable (US Treasury Security WKAV 3YR MAT) |
|
Conventional Loan (Interest Only Conforming |
|
Conventional Loan (Interest Only Non Conforming |
|
Conventional (Adjustable Rate Mortgage) |
|
Conventional (Banco de Ia Vivienda) |
|
Conventional Loan (Commercial Loan) |
|
Conventional Loan (Banco de Ia Vivienda Plan de Estabilización) |
|
Conventional Loan (FNMA Conforming) |
|
Conventional Loan (Goverment Servicing Retiro ELA) |
|
Conventional Loan (Hipoteca Uso Personal) |
|
Conventional Loan (Insured) |
|
Conventional (Rebatable Interest) |
|
Conventional Loan (Construction) |
|
Conventional Loan (Conversion From Non Conf To Non Conf Streamline |
|
Conventiona Loan (Participation With FNMA/Flexi) |
|
Conventional Loan (FNMA Conforming) |
|
Conventional (Interest Only/Pr Housing/ Multifamily Pm |
Application Processing Base Prices Details | July 16, 2004 | |||
24 |
|
Conventional (Interest Only) |
|
Conventional (Uninsured) |
|
Conventional (FNMA Expanded Approval) |
|
Conventional (Paper B Non Excellent Credit) |
|
Conventional (Paper C Non Excellent Credit) |
|
Conventional (Conversion from FNMA Reg. To FNMA Streamline) |
|
FHA (Banco de Ia Vivienda) |
|
FHA (UDAG) |
|
FHA (Construction) |
|
FHA (Conversion From FHA to FHA Streamline) |
|
FHA (Multifamily Project) |
|
FHA (Taxable After 08/01/97) |
|
FHA (Regular Exempt) |
|
FHA (HUD Subsidized Loan) |
|
Rural Development |
|
Farmer Home (Insured) |
|
Personal Loans (First or Second or Balloon) |
|
Second Mortgage |
|
Personal Loans with Mortgage Guarantee |
6.3 | Interfaces with Anothers Applications |
|
CIS |
|
FTP to receive the opening accounts from INTERLINK (MORTGAGE WARE) |
|
PepPlus/ACH |
|
Our Customer Disbursement |
|
Escrow disbursement |
|
Other Financial Institution |
|
Cyclops (Branches) |
|
Telepago3 |
|
Top Secret |
|
Lockbox |
|
MSA (General Ledger) |
|
Credit Bureaus |
|
Insurance Companies |
|
PRAICO |
|
American International |
|
Cooperativa |
|
National |
|
United Surety |
|
Nationwide |
Application Processing Base Prices Details | July 16, 2004 | |||
25 |
|
Popular Insurance |
|
Integrand |
|
Antilles |
|
MICRA |
|
Key Fast |
|
Popular Rewards |
|
VRU |
|
Sendero, DMS |
|
Coupons Books via FTP |
|
Electronic File Transfer to External Customer |
|
Data Express (TANDEM) |
|
RISK 6000 |
|
AS/400 |
|
Electronic File Transfer to HUD & INVESTOR (Regulations) |
|
Accounts Reconcile (VECTOR VIII) |
6.4 | Account Transactions |
|
Monetary Transactions |
|
Maintenance Transactions |
|
Online Transactions |
|
Batch Transactions |
|
FTP |
6.5 | Reports |
|
Existing and defined application reports |
|
AMMO and LANAMMO definition and accessibility |
|
On line capabilities only |
6.6 | Approval or Security Profiles |
|
The application is define under the Top Secret security profiles. |
|
Approval of users profiles |
|
Access to the online thru mainframe, servers and other environments. |
6.7 | Specific Details |
6.7.1 | Closing Accounts |
|
Automatic closing procedure Accounts with zero balances are purge automatically after 24 month of the payoff date in the RES Master |
Application Processing Base Prices Details | July 16, 2004 | |||
26 |
File. History File is maintained for eighteen month in online files, and then the purge program is run and creates report on LANAMMO for user. |
6.7.2 | Customer Statement |
|
Generate the ESCROW ANALYSIS Statements. |
|
Generate Coupon Books for loans. |
|
End of Year Statement (IRS 480.7A) |
6.7.3 | Retentions |
|
Mortgage Loans History for servicing purposes. (At least 10 years) |
|
Local Government withholding for interest slips. |
6.7.4 | User Defined Notes |
|
Delinquency notices automatically generated by the mortgage loans applications (RES, Customer Services & Collections System KOS) |
6.7.5 | Investor Accounting and Reporting |
|
Single Debit (Private Investor) |
|
GNMA, FNMA, FHLMC |
6.7.6 | Letters |
|
Delinquency, Payoff, Insurance, Taxes, Legal and Investor Letters are generated automatically during run cycle. |
6.7.7 | Monthly Charge Off Accounts Process |
|
Charge-off loans procedure |
6.7.8 | RES Accounts Backup Processes |
|
The system generates five daily versions and eighteen monthly version and ten yearly backups. |
6.7.9 | Control Files |
|
Define and modify parameters in the following tables: |
|
Bank Control Files |
|
Report Control Files |
Application Processing Base Prices Details | July 16, 2004 | |||
27 |
|
Insurance Control Files |
|
Description Files |
|
General Ledger (Chart of Account) |
6.7.10 | Loans Application General Ledger Interfaces |
|
Daily Interface |
|
Monthly Interface |
6.7.11 | Applications Runs |
|
Daily Runs |
|
Weekly Runs |
|
End of Month Runs |
|
Year End Runs |
6.7.12 | Technical Consulting and Support |
|
Consulting and support regarding applications functionality |
|
Incident solutions |
|
Maintenance |
|
Modifications |
|
Acquisition and conversion of portfolios |
|
Sales of portfolios |
|
Loans regulatory changes |
6.7.13 | Production Problems or Error Support |
|
Delays in the batch runs are monitored by the system administrator. Production problems and errors are investigated and solved by the programmers and/or the system administrator. |
Application Processing Base Prices Details | July 16, 2004 | |||
28 |
7. | Vision Plus Application Services Agreement |
7.1 | Descriptions |
Vision Plus application manages the approved credit cards portfolio.
7.2 | Account or Product Type |
|
VISA |
|
MasterCard |
|
American Express |
|
Private Labels |
|
Line of Credit |
|
Merchants / Stores MBS) |
7.3 | Interfaces with Anothers Applications |
On Line
|
ACAPS (Origination) |
|
POS / ATM B24 (Authorizations, PIN Offset, Card Activation) |
|
Tandem GCC (Authorizations) |
|
FALCON (Fraud Monitoring) |
|
Verified by VISA |
|
VISA (VAP) |
|
M/C (MIP) |
|
TANDEM GCC (Voice authorizations) |
Batch
|
CMI (Customer Management Information) |
|
CIS (Demographics maintenance and batch open) |
|
BCO (Feeds SSDS, and Menu Adminstrativo |
|
Teller (Authorizations / Stop payments, cash advances, convenience checks, payments) |
|
TelePago (MiBanco, PCBanco, VRU, SSDS, mainframe) |
|
VRU (Card Activation, balances, services) |
|
BCP (monetary transactions input) |
|
MSA (General Ledger) |
|
Datacard (Encoding / Embossing) |
|
CACS (Collections) |
|
B24 (Refresh) |
Application Processing Base Prices Details | July 16, 2004 | |||
29 |
|
Oracle (Cardholder and merchant downloads (Daily and monthly)) |
|
PREMIA |
|
WAVE (Portfolio management) |
|
HartHanks (Marketing database) |
|
Charguard (Insurance) |
|
TransUnion |
|
Equifax |
|
CSF (Cardholder and Merchant Statements) |
|
Epsilon (Year End Platinum statement) |
|
EBP (Electronic Bill Presentment) |
|
Harland |
|
Privacy Act |
|
BCSS (CRIPTO) |
|
ASSIST (New accounts and transactions) |
|
One Point (Commercial database) |
|
ACH |
|
WEB housing (Merchant interface) |
|
MICR (convenience checks and BPNA payments) |
|
IDA (To send MC debit transactions) |
|
CMP (Legal compliance) |
7.4 | Account Transactions |
|
Online Transactions |
|
Maintenances |
|
Blocks |
|
Transfers |
|
Adjustments |
|
Plastics requests |
|
Delinquency adjustments / Reage |
|
Insurance setup/maintenance/cancellation |
|
Batch Transactions |
|
Settlement |
|
Interchange services |
|
Monetary |
|
Maintenance |
|
FTP |
Application Processing Base Prices Details | July 16, 2004 | |||
30 |
7.5 | Reports |
|
Existing and defined application reports |
|
AMMO and LANAMMO definition and accessibility |
|
Letters: Online (CICS Printer) and Batch (Automatic or online request) |
|
CardHolder (Monthly cycle) |
|
Merchants (EOM) |
|
Year End (Platinum only) |
7.6 | Approval or Security Profiles |
|
VisionPlus and Top Secret security profiles |
|
Users definitions |
|
Security profile changes |
|
Access to the online, mainframe, servers and other environments applications. |
7.7 | Specific Details |
7.7.1 | Authorizations |
|
POS / Voice / ATM |
|
Online On us |
|
Online Non on us |
|
Stand-in B24 |
|
Stand-in Associations |
7.7.2 | Interchange |
|
Clearing / Settlement |
|
Claims |
|
Copy Request |
|
Dispute |
|
Charge Back |
|
Representation |
|
Arbitraje |
7.7.3 | Stop Payment |
|
Place, renew and remove stop payments |
Application Processing Base Prices Details | July 16, 2004 | |||
31 |
7.7.4 | Convenience Checks |
|
Issue (FTP to Harland for Welcome checks, Activation kits, Promotions) |
|
Payment |
|
POD (Teller) |
|
Clearing (MICR) |
|
Authorization process |
|
Force payment / Checks return process |
7.7.5 | Daily Batch Runs |
|
Merchant |
|
Deposits |
|
Cardholder |
|
Transaction posting |
|
Interest accrual / posting |
|
Account Cycle |
|
Aging |
|
Statements |
|
Issue / Reissue |
|
Reports |
|
Interfaces |
|
Backups |
7.7.6 | EOM Batch Runs |
|
Merchant |
|
Fee calculation |
7.7.7 | Statement Messages (Online definition) |
|
User defined messages upon request by users. |
|
Messages generated automatically by accounts conditions. |
7.7.8 | Account Close Process |
|
Automatic after 6 month of zero balance and no activity |
|
Master and last 6 statements are maintained until purge process |
Application Processing Base Prices Details | July 16, 2004 | |||
32 |
7.7.9 | Purge Process |
|
Batch Upon request (12 months after closing date) |
7.7.10 | Account Charge Off Process |
|
Automatic process of at 31 days delinquent delinquency over 30 days |
|
Automatic charge off process at 180 days delinquent |
|
Automatic charge off process at 45 days of bankruptcy set up |
|
Automatic charge off process at 90 days of Fraud condition |
|
Manual charge off process for delinquent accounts, bankruptcy and fraud |
7.7.11 | Backup Processes |
|
Process to generate the application daily and monthly backups |
7.7.12 | Disaster Recovery System (DRS) |
7.7.13 | Technical Consulting and Support |
|
Consulting and support regarding applications functionality |
|
Incident solutions |
|
Maintenance |
|
Development of new functionalities and products: by parameter and by special coding |
7.7.14 | Production Problems or Error Support |
|
Delays or communication problems with application are monitored by the system programmers and/or System administrator. |
|
Production problems and errors are investigated and solved by the programmers and/or the system administrator. |
Application Processing Base Prices Details | July 16, 2004 | |||
33 |
8. | Deposit Applications |
8.1 | Descriptions |
Application that administrates the portfolio of existing deposit accounts, manages monetary transactions of maintenance and controls the deposit accounts conditions for individuals and commercial accounts (savings, checks and reserve).
8.2 | Account or Product Type |
|
DDA Demand Deposits |
|
Ideal |
|
Now Account |
|
Money Market |
|
Savings |
|
Reserve Line |
8.3 | Interfaces with Anothers Applications |
|
SSDS |
|
CIS |
|
IPP |
|
IDA |
8.4 | Account Transactions |
|
Monetary Transactions |
|
Maintenance Transactions |
|
Online Transactions |
|
Batch Transactions |
|
FIP |
8.5 | Reports |
|
Existing and defined application reports |
|
AMMO and LANAMMO definition and accessibility |
8.6 | Approval or Security Profiles |
|
Deposit Application Top Secret Security Profiles |
|
Users Definitions |
|
Security Profiles Changes |
|
Access to the online, mainframe, servers and other environments applications |
Application Processing Base Prices Details | July 16, 2004 | |||
34 |
8.7 | Specific Details |
8.7.1 | Closing Accounts |
|
Interface with SSDS Accounts closed through the Branch Platform Application |
|
Automatic closing procedures Accounts with zero balance and without any activity by two months are closed automatically by IDA |
8.7.2 | Check Ordering Online |
|
Online Check Request through SSDS |
8.7.3 | Check Account Verification Online |
|
Harland Telecheck Inquiry |
|
Deluxe Check System |
8.7.4 | Customer Statement Formatter |
|
Format and generated the deposit accounts monthly, trimester and annual statements |
|
Messages defined by the formatter, promotion messages by types of accounts |
|
Statements Logo Modifications |
8.7.5 | Retentions |
|
Tetra Federal withholding for non US resident |
|
Local Government Withholding Special retention for interest earning accounts |
|
Holds Regulate the deposit accounts funds availability according to Reg. CC. The contract fee should include all the modifications or changes required by the Reg. CC, including the notices. |
8.7.6 | Overdraft Protection |
|
Overdraft Credit Line (Matrix) Systems generated overdraft protection calculated weekly Base on customers accounts activity |
|
Saving Guaranteed Reserved Credit Line |
|
Combined Balance Daily Process |
Application Processing Base Prices Details | July 16, 2004 | |||
35 |
8.7.7 | User Defined Notes |
|
Notices automatically generated by the deposit application: |
|
Reg CC Funds Availability Act |
|
RDC Return Deposit Checks |
|
Overdrafts |
|
Programs modifications when required by changes of the regulations |
|
Others |
8.7.8 | Statement Message |
|
Bank Control File message upon request by user |
|
Messages generated automatically by accounts conditions |
|
Messages defined by the formatter, promotion messages by types of accounts |
8.7.9 | Kiting Suspect Detention |
|
Detention of misused accounts through established transactional parameters |
|
Identify accounts as kiting to extend holds of deposited checks |
8.7.10 | Letter Writer |
|
The use of the documents already defined in the programs library |
|
Forms Partner Automatic generation of Christmas Club, interest and embargo-levy checks |
8.7.11 | Inactive Deposit Accounts Annual Process |
|
Process of sending inactive accounts to government agencies as required by law. |
8.7.12 | Monthly Charge Off Deposits Accounts Process |
|
Automatic process of sending to the Collection Department all the accounts in overdraft over 90 days and non payment of reserve lines over 180 days |
8.7.13 | Periodic Transfers between Deposits Accounts |
Application Processing Base Prices Details | July 16, 2004 | |||
36 |
8.7.14 | Stop Payments |
|
Place, renew and remove stop payments through delivery channels (branch, VRU, customer services) |
|
Online inquiries |
8.7.15 | Deposit Accounts Purge Process |
|
Process to eliminate from the system all closed accounts that have over 180 days. |
|
AMMO y LANAMMO definition and accessibility to the report generated from the purge process. |
8.7.16 | Informative Return Annual Process |
New forms definitions or changes to the existing documents
|
Federal Forms (Internal Revenue Services) |
|
1099INT Interest Paid to USVI Deposit Accounts (January 30) |
|
Local Forms (Treasury Department) |
|
480.6 A Interest paid to deposit accounts not subject to withholding (February 28) |
|
480.6 B Interest paid to deposit accounts subject to withholding (February 28) |
|
480.6C Interest paid to deposit accounts subject to withholding Non-residents (February 28) |
|
Laser forms definitions (Jetform) and branch transmissions |
|
Treasury Department laser forms approval |
|
Request of the Control Numbers to the Local Treasury Department |
|
Programs changes or modifications according to the Treasury Department requirements |
|
Preliminary full bank tests for all forms, including reports, forms samples and online data verification through IRS |
|
Final full bank tests for all forms, including reports, forms samples and online data verification through IRS |
|
Informative Return Process production runs (Scheduling Department Procedures) |
|
Generation of the IRS Files: |
|
Testing Files |
|
Production Files |
|
Internal Reporting System (IRS) Mainframe |
Application Processing Base Prices Details | July 16, 2004 | |||
37 |
|
Application Modifications related to Treasury Department requirements or changes: |
|
Programs Modifications |
|
Application Screens Changes |
|
Online System Changes |
|
Application Functions: |
|
IR26 Create forms not generated by the applications. |
|
IR19 Definition of users security and printers. |
|
IRSC Definition of the control numbers used to create amended forms. |
|
Forms Printing Testing |
|
Add files to the test environment to verify the application functionality |
|
Includes application taxable information files in the production environment |
|
Printers Availability (Network Department Procedures) |
|
Test N33 (Test Environment) |
|
CICSTOR (Production Environment) |
|
Application Backups Procedures |
|
Disaster Recovery System (DRS) |
|
Reports |
|
Existing and defined application reports |
|
AMMO and LANAMMO definition and accessibility |
|
Employees Security |
|
Application Top Secret security profiles: |
IRS Application Profiles
lIM Native Security Profiles (P1 Pisys)
|
Users definitions |
|
Security profile changes |
|
Bank wide access to the application and its functions, in test and production environments. |
|
Application Security Modules Updates |
8.7.17 | Deposit Accounts Backup Processes |
|
Process to generate the application monthly backups |
8.7.18 | ATH International |
|
Issue and re-issue of ATH International |
|
Attachment of ATH International to deposit accounts reserve lines. |
8.7.19 | Bank Control File |
|
Access to define and modify parameters in all BCF tables. |
Application Processing Base Prices Details | July 16, 2004 | |||
38 |
8.7.20 | Deposit Application General Ledger Interfaces |
|
Daily Interface |
|
Monthly Interface |
8.7.21 | Tandem Services |
|
ATH Validation Services |
|
Online verification and updates of the accounts balances |
8.7.22 | Accounts Reconciliation Services |
|
Statement reconciliation services provide to commercial or high volume customers. |
8.7.23 | Signature Verification System (SQN) |
|
Access to the application and not the internal process performed by the Return Deposit unit or Group. |
|
Batch Transactions or Services |
|
Openings Accounts |
|
Daily Signature Capture Process |
|
Process of daily signature file and exception detection |
|
Signature verification for checks over $5,000 |
|
Attachment process of signatures to deposit accounts |
|
Online Transactions or Services |
|
Inquiry |
|
Updates |
|
Delete record |
|
Add records |
|
Reports |
|
Existing and defined application reports |
|
AMMO and LANAMMO definition and accessibility |
|
Application Purge Process |
|
Daily Backup Process |
|
Application Additional Daily Run |
|
Correct the signature order by account |
|
Disaster Recovery System |
|
Application Security Modules Updates |
|
Application Interfaces |
Application Processing Base Prices Details | July 16, 2004 | |||
39 |
8.7.24 | Safe Deposit Application (SDBS) |
|
Application Interfaces |
|
IDA |
|
General Ledger |
|
Customers letters or notices |
|
Payment processing services |
|
Reports |
|
Existing and defined application reports |
|
AMMO and LANAMMO definition and accessibility |
8.7.25 | Customer Information System (CIS) |
|
Maintenance Transactions Processing |
|
Accounts Relationships |
|
Combined Statement Management of PMA and Popular Plus files to include related accounts selected by customers on their statements. |
|
Bank Control File |
|
Access to define and modify parameters in all BCF tables. |
|
Reports |
|
Existing and defined application reports |
|
AMMO and LANAMMO definition and accessibility |
|
Application Purge Process |
|
This process must be coordinated with IDA Purge Process. |
|
Return Mail System |
|
Definition of the Return Mail Condition deposit accounts |
|
Management of the deposit accounts return correspondence |
|
Application Purge Process |
|
Application Interfaces |
8.7.26 | Trillium |
|
Application Interfaces |
|
Online Validations |
|
Reports |
|
Existing and defined application reports |
|
AMMO and LANAMMO definition and accessibility |
|
Dedupping Process |
|
Process used to eliminate the duplicate records |
|
Residential and Mailing Address Standardizations |
Application Processing Base Prices Details | July 16, 2004 | |||
40 |
8.7.27 | On-line Services |
|
On-line Teller |
|
Automatic transmission of General Ledger entries |
|
Deposit accounts controls verification |
|
Application Interfaces |
|
Inquiries |
|
Transaction Processing |
|
Check Printing Services (Official Checks and Money Orders) |
|
POS and Payments Services |
8.7.28 | Applications Runs |
|
Daily Runs |
|
End of Month Runs |
|
Reg. CC Runs |
8.7.29 | Envia ATH Services |
|
Online funds transfers services to Dominican Republic through the use of debit cards. |
8.7.30 | Technical Consulting and Support |
|
Consulting and support regarding applications functionality |
|
Incident solutions |
|
Maintenance |
8.7.31 | Production Problems or Error Support |
|
Delays or communication problems with application are monitored by the system programmers and/or System administrator. |
|
Production problems and errors are investigated and solved by the programmers and/or the system administrator. |
Application Processing Base Prices Details | July 16, 2004 | |||
41 |
9. | Investment Applications |
9.1 | Descriptions |
Popular Investment System (PISYS) is the system that manages the Certificates of Deposit, IRA Accounts and Educational Contribution Account.
9.2 | Account or Product Type |
|
Individual Retirement Account (IRA) |
|
Educational Contribution Accounts (EDUC) |
|
Roth IRA (Roth) |
|
Certificates of Deposits (CD) |
9.3 | Interfaces with Anothers Applications |
|
lIM (Integrated Investments Management) or PISYS (Popular Investments Systems) |
|
PBAN (Private Banking System) |
9.4 | Account Transactions |
|
Monetary Transactions |
|
Maintenance Transactions |
|
Online Transactions |
|
Batch Transactions |
|
FTP |
9.5 | Reports |
|
Existing and defined application report |
|
AMMO and LANAMMO definition and accessibility |
9.6 | Approval or Security Profiles |
|
PISYS Top Secret security profiles |
|
Application Security Profiles |
|
User Definitions |
|
Security profiles changes |
|
Access to the online, mainframe, servers and other environments applications |
Application Processing Base Prices Details | July 16, 2004 | |||
42 |
9.7 | Specific Details |
9.7.1 | Closing Accounts |
|
IIM |
|
PBAN |
9.7.2 | Customer Statement Formatter |
|
Format and generate the investment accounts quarterly and annual statements. |
|
Messages defined by the formatter, promotion messages |
|
Statements Logo Modifications |
9.7.3 | Retentions |
|
Tetra Federal withholding for non US residents. |
|
Local Government withholding Special retention for interest earning accounts. |
|
Law 64 Special Withholding (20%), only applies for IRAs accounts. |
|
Government Pension Special Withholding (10%), only applies for IRAs accounts. |
|
Roth IRA Withholding Special Withholding (12.5%), only applies for IRAs accounts. ?????? |
|
Bank and Treasury Department penalties. |
|
Holds |
|
Certificates of Deposit holds are placed to guarantee the following issues: |
|
Personal Loans |
|
Commercial Loans |
|
Reserve Credit Lines |
|
Embargo-Levy |
|
Mortgage Loans |
|
Flexicuenta |
|
Decease |
|
Bankruptcy |
|
Legal Issues |
|
IRAs accounts holds are placed to guarantee the following issues: |
|
Decease |
|
Legal Issues |
Application Processing Base Prices Details | July 16, 2004 | |||
43 |
9.7.4 | User Defined Notes |
|
Notices automatically generated by the deposit applications: |
|
Capitalization Notices |
|
Programs modifications when required by changes of the regulations |
|
Others |
9.7.5 | Statement Messages |
|
Messages generated automatically by accounts conditions. |
|
Messages defined by the formatter, promotion messages |
9.7.6 | Letter Writer |
|
Documents already defined in the programs library used by the application. |
|
Maturity and Renewal Letters by product type. |
|
Notification of Distribution Plan Set |
|
Form Partner Automatic generation of interest payments and IRAs distribution checks. |
9.7.7 | Periodic Transfers between Deposit and Investment Accounts |
|
Monetary Transfers from deposit accounts to funds investment accounts: |
|
IRA Ahorro Additional deposits to funds investments accounts. |
|
Monetary Transfers from investment to deposit accounts |
|
Interest payments |
|
Distribution transactions |
|
Mature transactions |
|
Withdrawal transactions |
9.7.8 | Informative Return Process |
|
Annual Process |
|
New forms definitions or changes to the existing documents |
|
Federal Forms (Internal Revenue Services) |
|
1099INT Interest Paid to USVI Certificate of Deposit accounts (January 30) |
|
1099R IRAs Distributions (January 30) |
|
5498 IRAs Contributions (May 31) |
Application Processing Base Prices Details | July 16, 2004 | |||
44 |
|
Local Forms (Treasury Department) |
|
480.6 A Interest paid to certificate of deposit accounts not subject to withholding (February 28) |
|
480.6 B Interest paid to certificate of deposit accounts subject to withholding (February 28) |
|
480.6C Interest paid to certificate of deposit accounts subject to withholding Non residents (February 28) |
|
480.7 Individual Retirement Accounts (IRAs) activity (February 28) |
|
480.7B Educational Contribution Accounts (CAE) activity (February 28) |
|
Laser forms definitions (Jetform) and branch transmissions |
|
Treasury Department laser forms approval |
|
Request of the Control Numbers to the Local Treasury Department |
|
Programs changes or modifications according to the Treasury Department requirements |
|
Preliminary full bank tests for all forms, including reports, forms samples and online data verification through IRS |
|
Final full bank tests for all forms, including reports, forms samples and online data verification through IRS |
|
Informative Return Process production runs (Scheduling Department Procedures) |
|
Generation of the IRS Files: |
|
Testing Files |
|
Production Files |
|
August Process During this process, we notify to the Treasury Department the contributions made to Individual Retirement and Educational Contribution accounts for the corresponding taxable year. This process include the following forms: |
|
Local Forms (Treasury Department) |
|
480.7 Individual Retirement Accounts contributions (August 31) |
|
480.7B Educational Contribution Accounts contributions (August 31) |
|
Request of the Control Numbers to the Local Treasury Department |
|
Programs changes or modifications according to the Treasury Department requirements |
Application Processing Base Prices Details | July 16, 2004 | |||
45 |
|
Preliminary full bank tests for all forms, including reports, forms samples and online data verification through IRS |
|
Final full bank tests for all forms, including reports, forms samples and online data verification through IRS |
|
Informative Return Process production runs (Scheduling Department Procedures) |
|
Generation of the IRS Files: |
|
Testing Files |
|
Production Files |
|
August Process During this process, we notify to the Treasury Department the contributions made to Individual Retirement and Educational Contribution accounts for the corresponding taxable year. This process includes the following forms: |
|
Local Forms (Treasury Department) |
|
480.7 Individual Retirement Accounts contributions (August 31) |
|
480.7B Educational Contribution Accounts contributions (August 31) |
|
Request of the Control Numbers to the Local Treasury Department |
|
Programs changes or modifications according to the Treasury Department requirements |
|
Preliminary full bank tests for all forms, including reports, forms samples and online data verification through IRS |
|
Final full bank tests for all forms, including reports, forms samples and online data verification through IRS |
|
Informative Return Process production runs (Scheduling Department Procedures) |
|
Generation of the IRS Files: |
|
Testing Files |
|
Production Files |
|
Internal Reporting System (IRS) Mainframe* |
|
Application Modifications related to Treasury Department requirements or changes: |
|
Programs Modifications |
|
Application Screens Changes |
|
Online System Changes |
|
Application Functions |
|
IR26 Create forms not generated by the applications. |
|
IR19 Users security and printers definitions. |
|
IRSC Definition of the control numbers used to create amended forms. |
Application Processing Base Prices Details | July 16, 2004 | |||
46 |
|
Forms Printing Testing |
|
Add files to the test environment to verify the application functionality |
|
Includes application taxable information files in the production environment |
|
Printers Availability (Network Department Procedures) |
|
Test N33 (Test Environment) |
|
CICSTOR (Production Environment) |
|
Application Backups Procedures |
|
Disaster Recovery System (DRS) |
|
Reports |
|
Existing and defined application reports |
|
AMMO and LANAMMO definition and accessibility |
|
Employees Security |
|
Application Top Secret security profiles. |
|
IRS Application Profiles |
|
IIM Native Security Profiles (P1 Pisys) |
|
Users definitions |
|
Security profile changes |
|
Bank wide access to the application and its functions, in test and production environments |
|
Application Security Modules Updates |
* | IRS services applies to all Informative Return processes. |
9.7.9 | Application Backup Processes |
|
Process to generate the application backups: |
|
Daily |
|
Monthly |
|
Quarterly |
|
Annual |
9.7.10 | Bank Control File |
|
Access to define and modify parameters in the following BCF tables: |
|
Table 611 |
9.7.11 | Application Maintenance Menu |
|
Process Control System (PCS) |
|
Access to define and modify all product parameters |
Application Processing Base Prices Details | July 16, 2004 | |||
47 |
|
Report Preparation System Menu (RPS or RFS) |
|
Access to define and modify systems reports |
|
Run Request Menu |
|
Verification of the daily application processing dates |
|
Suspense Account Control Menu (SAC) |
|
Verification of the rejected transaction |
|
Accounting & Reconciliation Menu |
|
Definition of the accounting and reconciliation processes by product type and General Ledger accounts |
|
Maintenance History Inquiry Menu |
|
Verification of the accounts and instruments maintenance history |
|
Installation Manager Menu |
|
Security profiles |
|
Screen definitions |
|
Mapping |
|
Dictionary controls |
9.7.12 | Application General Ledger Interfaces |
|
Daily Interface |
|
Monthly Interface |
|
Annual Interface |
9.7.13 | Signature Verification System (SQN) |
|
Access to the application and not the internal process performed by the Return Deposit unit or Group. |
|
Batch Transactions or Services |
|
Openings Accounts |
|
Daily Signature Capture Process |
|
Process of daily signature file and exception detection |
|
Attachment process of signatures to customers accounts |
|
Online Transactions or Services |
|
Inquiry |
|
Updates |
|
Delete record |
|
Add records |
|
Reports |
|
Existing and defined application reports |
|
AMMO and LANAMMO definition and accessibility |
|
Application Purge Process |
Application Processing Base Prices Details | July 16, 2004 | |||
48 |
|
Daily Backup Process |
|
Application Additional Daily Run |
|
Correct the signature order by account |
|
Disaster Recovery System |
|
Application Security Modules Updates |
|
Application Interfaces |
9.7.14 | Customer Information System (CIS) |
|
Maintenance Transactions Processing |
|
Accounts Relationships |
|
Combined Statement Management of PMA and Popular Plus files to include related accounts selected by customers on their statements. |
|
Bank Control File |
|
Access to define and modify parameters in all BCF tables. |
|
Reports |
|
Existing and defined application reports |
|
AMMO and LANAMMO definition and accessibility |
|
Application Purge Process |
|
Return Mail System |
|
Flag the customers accounts with Return Mail Condition |
|
Management of the customers accounts return correspondence |
|
Application Purge Process |
|
Application Interfaces |
9.7.15 | Trillium |
|
Application Interfaces |
|
Online Validations |
|
Reports |
|
Existing and defined application reports |
|
AMMO and LANAMMO definition and accessibility |
|
Dedupping Process |
|
Process used to eliminate the duplicate records. |
|
Residential and Mailing Address Standardizations |
9.7.16 | On-line Services |
|
On-line Teller |
|
Automatic transmission of General Ledger entries |
|
Application Interfaces |
|
Inquiries |
Application Processing Base Prices Details | July 16, 2004 | |||
49 |
|
Transaction Processing |
|
Check Printing Services (Official Checks) |
9.7.17 | Applications Runs |
|
Daily Runs |
|
End of Month Runs |
|
Quarterly Runs |
|
Annual Runs |
9.7.18 | Technical Consulting and Support |
|
Consulting and support regarding applications functionality |
|
Incident solutions |
|
Maintenance |
9.7.19 | Production Problems or Error |
|
Delays or communication problems with application are monitored by the system programmers and/or System administrator. |
|
Production problems and errors are investigated and solved by the programmers and/or the system administrator. |
Application Processing Base Prices Details | July 16, 2004 | |||
50 |
10. | Popular Auto |
10.1 | Description |
10.2 | Account or Product Type |
|
Vehicle Leasing |
|
Operating Leases |
|
Equipment Leasing |
|
Insurance Finance |
|
Chattel |
10.3 | Interfaces with Anothers Applications |
|
CIS |
|
Pep Plus/ACH |
|
Customers |
|
Agencies |
|
Other Financial Institution |
|
IDA |
|
Debit Accounts |
|
CACS |
|
Cyclops (Branches) |
|
Telepago (Bill payment) |
|
Top Secret |
|
ACAPS |
|
Lockbox |
|
Customer Service System (in house) |
|
MSA (General Ledger) |
|
Credit Bureaus |
|
Insurance Companies |
|
MICRA |
|
Oracle Download |
|
FEM |
|
VRU |
|
Popular Rewards |
|
Sendero |
|
Coupons Books |
|
Hard Hanks |
|
Manejo de Riesgo |
|
Internet |
Application Processing Base Prices Details | July 16, 2004 | |||
51 |
|
Mail System |
|
Used Car Inventory (in house) |
|
Inventory Control (In House) |
|
Estación de Pago (sistema de pagos) |
|
Rent 2000 (Daily Rental) |
|
American Express Advantage SE Workstation |
|
Check Management |
|
Sistema para manejo de Fotos |
10.4 | Account Transactions |
|
Monetary Transactions |
|
Maintenance Transactions |
|
Online Transactions |
|
Batch Transactions |
|
FTP |
10.5 | Reports |
|
Existing and defined application reports |
|
AMMO |
|
On line capabilities only. Printing reports are included in a separate pricing schedule |
10.6 | Approval or Security Profiles |
|
The application is define under the Top Secret security profiles |
|
Approval of users profiles |
|
Access to the online thru mainframe, servers and other environments |
10.7 | Specific Details |
10.7.1 | Customer Statements or Coupons Books |
|
Generate Monthly Statements |
|
Generate Coupon Books for loans |
|
ACH Interface and Telepago |
|
Interface with Credit Bureaus |
Application Processing Base Prices Details | July 16, 2004 | |||
52 |
10.7.2 | Letter to Customer |
|
Notices automatically generated by the system for marketing, license renewal, insurance expired and other customer service related services |
|
Maturity letters are generated automatically one month prior to maturity date |
10.7.3 | System Backup Processes |
|
The system generates five daily versions and perpetual monthly and yearly backups |
10.7.4 | Control Files |
|
Define and modify parameters in the following functions: |
|
Security |
|
Report Control Files |
|
General Ledger Table |
|
Branch control file |
10.7.5 | Loans Application General Ledger Interfaces |
|
Daily Interface |
|
Monthly Interface |
10.7.6 | Applications Runs |
|
Daily Runs |
|
Weekly Runs |
|
End of Month Runs |
|
Year End Runs |
10.7.7 | Daily Rental System |
|
Interfaces with the following applications |
|
MSA |
10.7.8 | Other Systems |
|
Kronos |
|
SAP (nómina) |
Application Processing Base Prices Details | July 16, 2004 | |||
53 |
|
Customer Service |
|
Floor Plan |
|
Autolog |
|
Auto appraisal |
|
Used Car Inventory |
|
Unit Transfer |
|
Unit Registration |
10.7.9 | Technical Consulting and Support |
|
Consulting and support regarding Leasing and Daily Rental Application functionality. |
|
Incident solutions |
|
Maintenance |
|
Sales and Marketing Reports |
|
Modifications |
|
Acquisition and conversion of new portfolios sales portfolios |
|
Sales of portfolios |
|
Sales and marketing reports |
10.7.10 | Production Problems or Error Support |
|
Delays or communication problems with application are monitored by the system programmers and/or System administrator. |
|
Production problems and errors are investigated and solved by the programmers and/or the system administrator. |
10.7.11 | Communications |
|
Communication Installation |
|
Communication Support |
|
Communication Equipment Purchasing |
|
Administration |
10.7.12 | Retentions Services |
|
Local Government Withholding for interest slips |
10.7.13 | LAN Support |
|
Purchase Support |
Application Processing Base Prices Details | July 16, 2004 | |||
54 |
** | Additional services, processes or resources shall be included in order to fulfill applications processing Base price details as of March 2004 that may not be explicitly described above, excluding only printing and items processing. |
Application Processing Base Prices Details | July 16, 2004 | |||
55 |
Revisions History
Application Processing Base Prices Details | July 16, 2004 |
Date |
Relevant Changes |
|
16-Jul-04 | The document was created as new. |
56
Schedule 2 to Exhibit B
Service Addenda Incorporated into this Master Agreement
I. | Amended and Restated 2004 MSA and 2010 MSA Service Addenda |
1. | Amended and Restated ATM Driving and Card Management Services Addendum, dated as of September 30, 2010, between EVERTEC and Banco Popular North America. |
2. | Amended and Restated Anti-SPAM and Anti-Virus Management Services Addendum, dated as of September 30, 2010, between EVERTEC and Banco Popular North America. |
3. | Amended and Restated EZ-Statement Services Addendum, dated as of September 30, 2010, between EVERTEC and BPPR. |
4. | Amended and Restated Hosting and Maintenance Services Addendum, dated as of September 30, 2010, between EVERTEC and Banco Popular North America. |
5. | Amended and Restated Information Security Help Desk Service Addendum, dated as of September 30, 2010, by and among Popular, Inc., BPPR, Popular Mortgage, Popular Auto, Popular Securities, Popular Insurance, Popular Risk and EVERTEC. |
6. | Amended and Restated Remote Capture Service Addendum, dated as of September 30, 2010, by and between BPPR and EVERTEC. |
II. | Service Addenda entered into upon the date of this Master Agreement |
1. | Dedicated Resources Services Addendum by and among Popular, BPPR, any Affiliates and/or Subsidiaries of Popular identified on the signature page(s) thereto and EVERTEC. |
2. | Collocation Services Addendum, dated as of September 30, 2010, by and among Popular, BPPR and EVERTEC. |
3. | Disaster Recovery Services Addendum, dated as of September 30, 2010, by and among Popular, BPPR and EVERTEC. |
4. | Transition Assistance Addendum, dated as of September 30, 2010, by and among Popular, BPPR and EVERTEC. |
5. | Fraud Monitoring and Hosting Services Service Addendum, dated as of September 30, 2010, between BPPR and EVERTEC. |
6. | Fleet Card System Service Addendum, dated as of September 30, 2010, between BPPR and EVERTEC. |
7. | EVERPay Kiosk System Service Addendum, dated as of September 30, 2010, between BPPR and EVERTEC. |
2
Schedule 3 to Exhibit B
Statements of Work Notwithstanding any term contained in any Statement of Work or other written instructions set forth in this Schedule 3 to Exhibit B (as it may be amended from time to time) to the contrary, (i) the Statements of Work and other written instructions set forth herein shall have a duration that is coterminous with this Master Agreement and (ii) any term contained in any Statement of Work and other written instructions set forth herein that permits a party to terminate such Statement of Work or other instruction, as the case may be, without cause or at its convenience shall be stricken therefrom.
Document Title |
COMPANY |
Project Description |
||
Addendum |
BPNA | Blackberrys Communication Devices for BPNA | ||
Addendum |
BPNA | Blackberrys Communication Devices for BPNA | ||
Proposal |
BPPR | BPPR ATH OFF Premises TCP/IP (10257) | ||
Proposal |
BPPR | BPPR ATH OFF Premises TCP/IP Installation (10257) | ||
Proposal |
BPPR | VoIP Service Fees Branches | ||
Proposal |
BPPR | EVERnet Branches (190 branches) | ||
Proposal |
BPPR | EVERnet Regions (6 regions) | ||
SOW |
BPPR | TIP 1.0, 1.1 Transaction Vault (TV) (10252) | ||
SOW |
BPPR | TIP Production and DRS (10252) | ||
BRC Agreement |
Popular Mortgage | Business Continuity - Popular Mortgage | ||
PSRA |
BPPR | Premia SAN Storage Hosting (49923) | ||
PSRA |
BPPR | eService Management Tool (38951) | ||
PSRA |
BPPR | Service Center Licenses (3 licenses) (38951) | ||
Proposal |
BPPR | Open System Infrastructure for STRATA/CACS Data Base Hosting (22667) | ||
PSRA |
BPPR | Upgrade Kana to Version 9.5 (30700) - Software license and collocation (server) | ||
Proposal |
BSA Upgrade Assist-Test 2 Storage (10114) | |||
Proposal |
BSA Upgrade Assist-Production Storage (10114) | |||
PSRA |
BPPR | Additional San Space for COGNOS (10252) | ||
Addendum |
BPPR | IBM Hardware Maintenance (38551) | ||
Proposal |
BPPR | Internet Content Management System for BPPR Collocation(10106) | ||
Proposal |
BPPR | Upgrade eWFM version 6.2 to 7.2 (30700) collocation | ||
Proposal |
BPPR | RSA Adaptive Authentication (10106) Hosting |
Document Title |
COMPANY |
Project Description |
||
Proposal |
BPPR | Implementation PER WEB Server Infrastructure (22301) Hosting | ||
Proposal |
BPPR | Implementation Hotscan v 6.8 (32550) Hosting | ||
Proposal |
BPPR | EDWS Storage(10106) Hosting | ||
Proposal |
BPPR | Swift Fee Net Fase II RMA Hosting (32550) | ||
Proposal |
BPPR | Embossers Super/CAT (10252) | ||
BRC Agreement |
Popular Insurance | Business Continuity - Popular Insurance | ||
Addendum |
Popular Mortgage BPPR Popular Auto | Hosting Infrastructure - Altamira (26500) | ||
Service Addendum |
BPNA | E-Loans Processing for BPNA - Retail | ||
Service Addendum |
BPNA | E-Loans Processing for BPNA - Museum | ||
PSRA |
BPPR | SED Single Sign On Hosting (30GB Hosting) (38104) | ||
Proposal |
BPPR | Fortis Hosting - Incorporate PF& Credit Card Imaging System (43111) | ||
Proposal |
BPPR | Corsidian Hosting - Outbound Solution Installation & Implementation (30700) | ||
Proposal |
BPPR | SAS Monthly Hosting Fee (30600) | ||
Addendum to MSA |
BPPR | Witness & Melita Hosting (22667) | ||
Project |
BPPR | Foreign Exchange Hosting (32100) | ||
Proposal |
BPPR | ASSIST Hosting (10114) | ||
Proposal |
BPPR | Backup Server for Resqnet (38105) | ||
Addendum |
BPPR | SAN Space Global 360 Appl (10114) | ||
PSRA |
BPPR | SAN Space Global 360 Appl (26600) | ||
Proposal |
BPPR | FED Line Direct (38105) - Collocation | ||
Service Addendum |
BPNA | Iron Mail | ||
Proposal |
BPNA | DSS Application Hosting |
Document Title |
COMPANY |
Project Description |
||
Agreement |
BPNA | ASSIST//ck Application | ||
Addendum |
BPPR | BLoans Monthly Hosting Fee (16608) | ||
Addendum |
BPPR | Blackberrys Communication Devices (38100) | ||
Addendum |
BPPR | Blackberrys Communication Devices (38100) | ||
Proposal |
BPPR | Hardware Maintenance Fee for CCTM | ||
Proposal |
BPPR | Hardware Maintenance Fee for CCTM | ||
Proposal |
BPPR | Hardware Maintenance Fee for CCTM | ||
Proposal Amendment |
BPPR | EVERnet - Señorial (47361) | ||
Proposal Amendment |
BPPR | VoIP Service Fees - Señorial | ||
Proposal |
BPPR | Collocation Router Waste Management (client) (29452) | ||
Addendum |
Popular Mortgage | Right Fax Application Daily Monitoring / $75 | ||
Addendum |
Popular Mortgage | Right Fax Application Account Maintenance / $75 | ||
Service Agreement |
BPPR | NCR Cash Dispensers (10252) | ||
Proposal |
BPPR | Swift Fee Net Fase II PKI Collocation (32550) | ||
Proposal |
BPPR | SAN Space - Upgrade Relius V12 (27101) | ||
Proposal |
BPPR | Centro de Pruebas - Application Hosting Service Fee (43401) | ||
Addendum |
Popular | Information Security Help Desk Support (10252) | ||
Proposal |
BPPR | Additional SAN Disc Space for EDWS (38156) | ||
Addendum |
BPPR - DOL | Salary Sheet Processing (less than 10 entries) | ||
Addendum |
BPPR - DOL | Salary Data Entry per Employee (less than 10 entries) |
Document Title |
COMPANY |
Project Description |
||
Addendum |
BPPR - DOL | Salary Sheets (more than 11 employees) | ||
Proposal |
Popular Mortgage | Popular Mortgage - Power Seller Application Collocation | ||
Addendum |
BPPR | TSYS Processing Fees & TSYS Interfases (49914) | ||
Addendum |
BPPR | TSYS Security Administration Services (49914) | ||
Addendum |
BPPR | CACS Maintenance Batch TSYS (43112) | ||
Addendum |
BPPR | ACAPS TSYS (43112) | ||
Addendum |
BPPR | Post TSYS Service Addendum (49914) | ||
Addendum |
BPPR | Right Fax Hosting (22603) | ||
PSRA |
BPPR | Load Balancer para Webservers de VRU (hosting) | ||
Proposal |
Popular Auto | Popular Auto - Data Network Services upgrade to MPLS | ||
Request Cost Estimate |
BPPR | BSA Upgrade Assist - Test (4.691 TB) Modify fee in Exhibit B | ||
Request Cost Estimate |
BPPR | BSA Upgrade Assist - Production (4.5 YB) Modify fee in Exhibit B | ||
Request Cost Estimate |
BPPR | Genesys Maintenance Fee (revised annually) | ||
Proposal |
BPPR | VoIP Service Fee for Faxes | ||
Proposal |
BPPR | MPLS Circuit for Stop 22 Building | ||
Proposal |
Popular Mortgage | MPLS Circuit for Altamira Building | ||
Request Cost Estimate |
BPPR | RSA - Remote Secured Access (Tier pricing per active user) | ||
Proposal |
BPPR | Popular Center DPC - Virtual Server Infrastructure |
Schedule 4 to Exhibit B
Statements of Work Entered into after the Effective Date of the Master Agreement
[List of SOWs to be determined by parties from time to time]
Exhibit C
Service Level Agreement General Terms And Conditions
See Attached
Exhibit C Service Level Agreement General Terms and Conditions
1. | Purpose |
This Service Level Agreement (SLA) is effective as of April 1, 2010 (the Effective Date) and sets forth the general terms and conditions that will govern the Service Levels applicable to the Services provided by EVERTEC to COMPANY under the Master Services Agreement and corresponding Service Addenda thereunder (collectively referred to as the Master Agreement). This SLA is subject to the terms and conditions of the Master Agreement between the parties.
Each particular Service Addendum may contain more specific terms relating to its Services Levels. Furthermore, where applicable, each Service Addendum may contain the information relating to Schedule 1 , such information to be incorporated herein by reference. If there is any conflict between the terms and conditions of this SLA and the Master Agreement, those of the latter will govern.
This SLA defines the roles and responsibilities of each party, specifies the Service Levels, sets forth the procedures that will be used to measure and report these Service Levels as they apply to the Services, and establishes the remedies available to COMPANY should EVERTEC fail to comply with same. All capitalized terms not otherwise defined herein shall have the meaning assigned to such term in the Master Agreement and the Service Addendum between the parties.
2. | General Terms and Conditions |
2.1. | Defined Terms: |
a) | After Hours is defined as hours outside the scheduled Hours of Operation of a particular service. |
b) | Availability in general is defined as the unit to measure the availability of a particular service, system, equipment and/or component using a percentage of actual availability based on the agreed upon Service Level that establishes the benchmark for EVERTEC making such service, system, equipment and/or component available, the percentage of which will be calculated on a monthly basis. |
c) | Completion Time is defined as the time by which EVERTEC will complete its performance of a particular task relating to the services. |
d) | Conditions Precedent is defined as the conditions, terms, factors and other elements established by the parties for each Service Level that COMPANY must comply with first in order for EVERTEC to comply with the agreed upon Service Level. |
e) | Cut-Off Time is defined as the time by which EVERTEC must receive from COMPANY or any Third Party, the data, materials, instructions and/or requests necessary for EVERTEC to meet its Service Level commitments. |
f) | Excused Performance Problem is defined as certain events that if to occur will excuse EVERTEC from complying with the Service Levels. |
g) | Hours of Operation is defined as the agreed upon hours and times during which the Services will be provided. All times are Puerto Rico local times. |
h) | Incident(s) in general means any verifiable failure of a particular service, system, equipment and/or component to materially operate in accordance with the Specifications, unless such failure (a) results from COMPANYs misuse or improper use of the particular service, system, equipment and/or component; (b) results from the modification by COMPANY of the particular service, system, equipment and/or component in a fashion not contemplated under the Master Agreement; or (c) directly results from COMPANYs failure to implement in a timely manner any relevant improvements or modifications to the particular service, system, equipment and/or component as recommended by EVERTEC or any Third Party service provider. |
i) | Incident Number is defined as the number used to identify an Incident Record that has been opened in EVERTECs Service Desk for Support Services. |
j) | Incident Record is defined as the item used to identify an individual Support Request that has been submitted to EVERTEC. |
k) | Late Transmissions is defined as the rate between the number of files transmitted late over total files transmitted, as established with COMPANY during a specific month. |
l) | Processing Incident is defined as Incidents in processing over total items processed. |
m) | Resolution Time is defined as the time EVERTEC takes to identify the root cause, and prevent additional occurrences either by implementing a work-around, process modification, or fix. |
n) | Response Time is defined as the time that EVERTEC may take to begin resolution of a reported Incident from the moment the Incident Record is opened. |
o) | Service Desk is defined as the telephone support center that EVERTEC provides to COMPANY to receive Support Requests or to receive general requests for Services. |
p) | Service Level Credits or SLCs is defined as a remedy under this SLA which provides COMPANY with a credit over the fees paid for a particular Service subject to a Service Level, should EVERTEC fail to comply with such established Service Level. |
2
q) | Services are defined as those services under the various Service Addenda between EVERTEC and COMPANY that are subject to the Service Levels as provided herein. |
r) | Support Request means a request from COMPANY for Support Services. |
s) | Support Services is defined as the technical or maintenance support (both corrective and preventive) provided by EVERTEC to resolve Incidents. |
t) | Term is defined as the term set forth in the Master Agreement or the corresponding Service Addendum if such term is longer . |
2.2. | Modifications to Service Levels |
a) | The parties mutually acknowledge and agree that this SLA and any particular Service Level may also be amended during the Term of the corresponding Service Addendum in order to, among others (i) add, delete or modify Service Levels, and Conditions Precedent and Excused Performance Problems; and/or (ii) ensure a fair, accurate, and consistent measurement of EVERTECs performance hereunder. Any such changes will be established in good faith by mutual agreement of the parties and will be documented in a written amendment to this SLA and the corresponding Service Addendum, as applicable. |
b) | In the event that (i) any applicable hardware, software or function used by EVERTEC to provide the Services is replaced with comparable hardware, software or function during the Term of the corresponding Service; (ii) COMPANY requests changes to such hardware software or function (including adding any new functions); (iii) the manner in which the Services are performed or provided be subject to material changes, including without limitation, the volume of Services required by COMPANY; or (iv) new Service Levels be established for new or existing services, then any corresponding Service Levels may be subject to test and trial periods to ensure their adequacy. The test and probation periods for replacement/modified hardware, software or function will be performed during the initial sixty (60) days of operation of such replacement/modified hardware, software or function. Any new Service Levels will be established at a level intended to achieve performance at least the same as or better than the performance under any previous Service Level associated with the replaced/modified hardware, software or function. |
c) | The duration of any test or trial periods will be determined by the parties. During any such test or trial period, the remedies set forth in this SLA and in any Service Addendum will be placed on hold until such time as the test or trial periods have ended. |
3
2.3. | Service Level Credits (SLCs) |
a) | SLCs will be based on misses or actual performance as identified for each Service as Misses or Performance Level in the corresponding SLC tables in Schedule 1 to this SLA. All SLCs are calculated at the end of the month depending on total Misses and the actual Performance Level for the current month. After determining the Misses or and/or Performance Level column that applies, cross-reference to the % Credit column to determine the credit that EVERTEC will return to COMPANY. |
b) | Misses may also be calculated based on reoccurrence of Misses by EVERTEC. If the Misses are incurred in a consecutive manner, the percentage may increase as the consecutive months with Misses increase. After determining the Misses column that applies, cross-reference to the % Credit column for the number of consecutive months. This percent will determine the SLC that EVERTEC will return to COMPANY. |
c) | SLCs will be applied only to the fees billed for the failed Service. |
d) | In the event that an SLC becomes payable in accordance with this section, EVERTEC will provide COMPANY with a credit in the applicable amount on the next monthly invoice after receipt of COMPANYs election or, if there are no remaining invoices, will pay COMPANY the amount of such credit within thirty (30) days following receipt of the EVERTEC monthly report which shows that COMPANY is entitled to the SLC. |
e) | In order to receive the applicable SLCs COMPANY must be in full compliance with the terms and conditions of the Service Addenda and the Master Service Agreement, including without limitation the payment of all undisputed amounts thereunder. |
f) | In no event will COMPANY receive more than one (1) SLC attributable to a single root cause per Service Addendum per month. In such event, where multiple credits would have been payable to COMPANY, COMPANY will receive the highest of the credits to which COMPANY would have been entitled under the applicable Service Addendum for that month. |
g) | The crediting of SLCs is COMPANYs sole and exclusive remedy for EVERTECs failure to meet any Service Level excluding the repeated failure of EVERTEC to meet such Service Levels or material negligence on the part of EVERTEC. |
2.4. | Conditions Precedent to EVERTECs Obligations |
a) | Each Service for which EVERTEC is obligated to comply with a particular Service Level may be conditioned upon COMPANYs compliance with the established Conditions Precedent. |
4
b) | COMPANYs failure to perform these Conditions Precedent as required will excuse any failure of EVERTEC to achieve the Service Levels. |
c) | Furthermore, COMPANY agrees to notify EVERTEC immediately of any changes in its operations that may affect its ability to comply with any Conditions Precedent contained herein. |
2.5. | Excused Performance Problems |
a) | In addition to any other Excused Performance Problem that may be established for a particular Service, EVERTEC will not be liable to COMPANY (and no SLCs will apply) for any failure to meet a Service Level to the extent that such failure is attributable to: (i) an Event of Force Majeure, (ii) acts or omissions of COMPANY or COMPANYs Third Party providers; (iii) breaches of this SLA, the Service Addendum and/or the Master Agreement by COMPANY or COMPANYs Third Party providers; (iv) problems in COMPANYs Third Party providers of local area networks and telecommunication lines; and (v) downtime for Scheduled Maintenance (defined below) or emergency maintenance previously coordinated with and/or notified to COMPANY that is undertaken outside of Hours of Operations. |
b) | Scheduled hours of Availability will exclude agreed upon scheduled outages for which EVERTEC needs to perform regular technical maintenance (Scheduled Maintenance), which may result in downtime during this window. In addition, in cases where corrective or priority outages are necessary, EVERTEC shall provide forty-eight (48) hours prior notice of any such corrective or priority outage specifying the duration of same. EVERTEC will use commercially reasonable efforts to effect Scheduled Maintenance and any other planned outages during hours other than Peak Hours; provided, however, that Scheduled Maintenance during Hours of Operations will be considered down time for purposes of determining EVERTECs compliance with its obligations for a particular Service Level. Each Service will list any applicable Scheduled Maintenance that will operate as an Excused Performance Problem. |
c) |
Furthermore, the Service Levels do not contemplate rapid increases in volume which are not previously notified to EVERTEC by COMPANY. As such, COMPANY agrees to notify EVERTEC within a reasonable commercial time period if it can reasonably foresee an increase in its production volume, so as EVERTEC may take reasonable measures to ensure its continued compliance with the Service Levels. To the extent such notice is provided within a reasonable commercial time period, such instance of increased production volume will not be considered an Excused Performance Problem. Should a particular Service cycle represent an increase in production volume of Services of 20% or more of the normal production volume, EVERTEC agrees to exercise Best Efforts to provide the Services in accordance with the Service Levels; provided, however that upon EVERTECs notification to COMPANY that such |
5
increase will hinder EVERTECs ability to meet the established Service Levels, such instance of increased production volume will be considered an Excused Performance Problem. Should the increased volume be reoccurring, the parties agree to follow the procedures for modifying the Service Levels as set forth in this SLA. |
2.6. | Reporting & Investigations |
a) | Except as may otherwise be established in a Service Addendum, EVERTEC will provide COMPANY with reports comparing its actual performance of a particular Service against the corresponding Service Levels by the fifteenth (15th) day of the month following the month during which the Services were rendered. |
b) | COMPANY is responsible for promptly reviewing and reconciling all Service Level reports. Should COMPANY identify any omission or discrepancy between its records and the data provided by EVERTEC, or if it has any objection, it must notify EVERTEC in writing within forty-five (45) days following the receipt of the report. |
c) | EVERTEC will process the investigation according to its standard procedures for handling claims. EVERTEC will notify COMPANY in writing of the result of the investigation within thirty (30) days from the date the omission or discrepancy is notified to EVERTEC. |
d) | In the event the findings of the investigation prove that COMPANYs claims are justified, EVERTEC will make the appropriate adjustments to the corresponding Service Level report and proceed in accordance with this SLA. |
e) | COMPANY accepts that its failure to report the omission, discrepancy or objection within the forty-five (45) day time period, will release EVERTEC from any liability regarding such omission, discrepancy or objection. |
2.7. | Notifications and Escalation Procedures |
All Service Level reports and any notifications or other communications to be made under this SLA will be sent to those addresses and/or email addresses which may be agreed to by the parties from time to time in Schedule 2 to this SLA. The parties agree to follow the general escalation procedures set forth in Schedule 2 upon the occurrence of any Incident under this SLA that warrants such escalation.
3. | Service Levels |
Particular Service Levels for the Services COMPANY contracts from EVERTEC will be listed in Schedule 1 to this SLA. Such Service Level Schedules will be subject to the terms and conditions of this SLA and the Master Agreement, and will set forth the following, as applicable:
1) | Description of the Service |
6
2) | Hours of Operation |
3) | Type of Measurement to be used |
4) | The Service Level that will apply to the Service |
5) | Applicable SLCs |
6) | Conditions Precedents (if applicable) |
7) | Excused Performance Problems (if applicable) |
8) | Any additional terms and conditions that may apply to a particular Service Level |
7
Schedule 1 to Exhibit C
Service Level Schedule for Services
See Attached
Schedule 1 to Exhibit C
Service Level Schedule for Services
See Attached
EVERTEC |
|
Legal |
|
COMPANY |
|
Legal |
|
Schedule 1 to Exhibit C
1.1. | APPLICATIONS PROCESSING AND HOSTING |
1.1.1. | Services to be Rendered |
EVERTEC will provide Applications Processing services to the Customer. This service is divided into three categories; Service Bureau, Application Hosting and Facilities Management. EVERTEC will process all of the applications listed in the Service Catalogue.
|
Service Bureau: EVERTEC is the owner of both the hardware and the software. |
|
Application Hosting: EVERTEC is the owner of the hardware and the Customer is the owner of the application. |
|
Facilities Management: The Customer is the owner of both the hardware and the software. |
1.1.2. | Measurements |
[***]
|
Critical Applications |
1. | [***] |
2. | [***] |
3. | [***] |
4. | [***] |
5. | [***] |
6. | [***] |
7. | [***] |
8. | [***] |
9. | [***] |
10. | [***] |
11. | [***] |
12. | [***] |
13. | [***] |
14. | [***] |
15. | [***] |
16. | [***] |
17. | [***] |
|
[***] |
1.1.3. | Service Level Credits |
1.1.3.1. | [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
1.1.3.2. | [***] |
Application |
Availability* | |||||||||||
[***]%-
[***]% |
[***]%-
[***]% |
Less than
[***] |
||||||||||
Misses | ||||||||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***]*** |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***]** |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***]*** |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***]** |
[*** | ] | [*** | ] | [*** | ] |
Business hours defined as Monday Saturday (8:00 AM 7:00 PM) and Sunday (11:00 AM 3:00 PM) excluding Federal Holidays, unless otherwise specified. All the times are Puerto Rico local times.
** | Business hours defined as Monday Friday (7:00 AM 10:00 PM) excluding Federal Holidays. All the times are Puerto Rico local times. |
*** | Not applicable for credit |
% Credit for each Consecutive Month | ||||||||||||
Performance Level |
[***] | [***] | [***] | |||||||||
[***] misses |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***]-[***] misses |
[*** | ] | [*** | ] | [*** | ] | ||||||
More than [***] misses |
[*** | ] | [*** | ] | [*** | ] |
[***]
1.1.4. | Conditions Precedent to EVERTECs Obligations |
EVERTECs obligations to achieve the following Critical Service Levels are subject to Customers performance of the following obligations. Customers failure to perform these obligations as required shall excuse any failure of EVERTEC to achieve these Critical Service Levels.
|
Customer shall deliver to the designated processing center over the counter items, as detailed for Item Processing in section 4.11.4 (this applies specifically to the Refresh process). |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-2-
1.2. | PC, NETWORK AND TELECOMMUNICATIONS INSTALLATIONS |
1.2.1. | Services to be Rendered |
EVERTEC will provide PC, Network and Telecommunications Installations services to the Customer. These services include:
|
Laptop and Desktop PCs: Includes support for the installation of Laptop and Desktop PCs. |
|
Peripherals: Includes support for the installation of peripherals such as monitors, digital cameras and scanners among others. |
|
PC Software: Includes support for the installation and configuration of software for desktops and laptops. |
|
LAN/Local Printers: Includes support for the installation and configuration of LAN and approved local printers. |
|
Intel Servers: Includes installations for Intel Servers on the LAN. |
|
UNIX Servers: Includes installations for UNIX Servers on the LAN. |
|
Network Routers and Switches: Includes installations for network devices such as routers and switches. |
|
Wiring, patching, cable routing and terminations certification: Includes cable drop, patching cable at both ends, installation of cable trays and/or raceways, face plates and labels. Termination and certification of all cable drops is performed at the end of the job. |
|
Wiring, acceptance and device termination of carrier-leased lines: Includes the testing of certifications on all lines installed by PRT and completing the connection to the end point. |
|
Configuration of phone extensions, direct lines, voice mail and other services: Includes the configuration (move, add, changes) of phone extensions, direct lines, voice mail and other devices. |
1.2.2. | Measurements |
[***]
|
[***] |
|
[***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-3-
Service |
Installations Resolution
Time |
Project Criteria | ||||||
Laptop and Desktop PCs |
[*** | ] | [*** | ] | ||||
Peripherals |
[*** | ] | [*** | ] | ||||
PC Software |
[*** | ] | [*** | ] | ||||
LAN/Local Printers |
[*** | ] | [*** | ] | ||||
Intel Servers |
[*** | ] | [*** | ] | ||||
UNIX Servers |
[*** | ] | [*** | ] | ||||
Network Routers and Switches |
[*** | ] | [*** | ] | ||||
Wiring, patching, cable routing and termination certification |
[*** | ] | [*** | ] | ||||
Wiring, acceptance and device termination of carrier-leased lines |
[*** | ] | [*** | ] | ||||
Configuration on phone extensions, direct lines, voice mail and other services |
[*** | ] | [*** | ] |
Business days defined as Monday Friday (8:00 AM 5:00 PM) excluding Federal Holidays, unless otherwise specified. All the times are Puerto Rico local times.
* | Installations Note: [***] |
Excluded Services
|
The following services are outside the scope of this SLA: |
1. | [***] |
1.2.3. | Service Level Credits |
[***]
% Credit for each Consecutive Month | ||||||||||||
Performance Level |
[***] | [***] | [***] | |||||||||
[***] misses |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] [***] misses |
[*** | ] | [*** | ] | [*** | ] | ||||||
More than [***] misses |
[*** | ] | [*** | ] | [*** | ] |
[***]
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-4-
1.3. | NETWORK & SYSTEMS AVAILABILITY MONITORING AND PC, NETWORK AND TELECOMMUNICATIONS MAINTENANCE |
1.3.1. | Services to be Rendered |
EVERTEC will provide Network and Systems Availability Monitoring and PC, Network and Telecommunications Maintenance. These services include:
|
Intel Servers: Includes incident service, parts replacement, software updates, availability monitoring of all the file, print, and application servers for all Intel Servers on the LAN. |
|
UNIX Servers: Includes incident service, parts replacement, software updates, availability monitoring for all the UNIX servers on the LAN. Also includes the monitoring of the Superdome (oracle, eService, ZAP) |
|
Routers and Switches: Includes incident service, parts replacement, software updates and monitoring of all the routers and switches on the LAN. |
|
LAN/Local Printers: Includes incident service, parts replacement, software updates for printers. |
|
Laptop and Desktop PCs: Includes maintenance, parts replacements, incident services, software updates and distribution for Laptop and Desktop PCs. |
|
Peripherals: Includes maintenance of peripherals such as monitors, digital cameras and scanners among others. |
|
PC Software: Includes maintenance of software for desktops and laptops. |
|
Mainframe Monitoring (CICS): Includes monitoring of all the CICS systems and applications in this environment. |
|
TANDEM: Includes monitoring of BCF and Prod 1. Specific components are yet to be determined. |
|
ATM Network: Includes the monitoring of all the ATMs connections. |
|
Midrange servers: Includes the monitoring of all AS400 machines. |
1.3.2. | Measurements |
[***]
|
[***] |
|
[***] |
|
[***] |
Service |
System Availability |
Response
Time |
Resolution Time | |||||||||||||
Time | Uptime | Misses | ||||||||||||||
Overall | [***]% | |||||||||||||||
Intel Servers |
Business
Hours |
[***]%-[***]% | [*** | ] | [*** | ] | [*** | ] | ||||||||
[***]%-[***]% | [*** | ] | ||||||||||||||
Less than [***]% | [*** | ] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-5-
Service |
System Availability |
Response
Time |
Resolution Time | |||||||||||||||
UNIX Servers |
Overall | [***]% | [*** | ] | [*** | ] | ||||||||||||
|
Business
Hours |
|
[***]%-[***]% | [*** | ] | |||||||||||||
[***]%-[***]% | [*** | ] | ||||||||||||||||
Less than [***]% | [*** | ] | ||||||||||||||||
Routers and Switches |
Overall | [***]% | [*** | ] | [*** | ] | ||||||||||||
|
Business
Hours |
|
[***]%-[***]% | [*** | ] | |||||||||||||
[***]%-[***]% | [*** | ] | ||||||||||||||||
Less than [***]% | [*** | ] | ||||||||||||||||
Midrange Servers |
Overall | [***]% | [*** | ] | ||||||||||||||
|
Business
Hours |
|
[***]%-[***]% | [*** | ] | |||||||||||||
[***]%-[***]% | [*** | ] | ||||||||||||||||
Less than [***]% | [*** | ] | ||||||||||||||||
ATH Network (BPPR) |
Overall | [***]%-[***]% | [*** | ] | [*** | ] | ||||||||||||
[***]%-[***]% | [*** | ] | ||||||||||||||||
Less than [***]% | [*** | ] | ||||||||||||||||
TANDEM*** |
Overall | [***]%-[***]% | [*** | ] | [*** | ] | ||||||||||||
[***]%-[***]% | ||||||||||||||||||
Less than [***]% | ||||||||||||||||||
Mainframe Monitoring (CICS)*** |
Overall | [***]% | [*** | ] | [*** | ] | ||||||||||||
|
Business
Hours |
|
[***]%-[***]% | |||||||||||||||
[***]%-[***]% | ||||||||||||||||||
Less than [***]% | ||||||||||||||||||
Laptop and Desktop PCs |
[*** | ] | [*** | ] | [*** | ] | ||||||||||||
LAN/Local Printers |
[*** | ] | [*** | ] | [*** | ] | ||||||||||||
PC Software |
[*** | ] | [*** | ] | [*** | ] | ||||||||||||
Peripherals |
[*** | ] | [*** | ] | [*** | ] |
1. | Overall Hours: [***] hours |
2. | Business Hours: Monday Friday (8:00 AM 5:00 PM) excluding Federal Holidays |
3. | [***] |
Excluded Services
|
The following services are outside the scope of this SLA: |
1. | [***] |
2. | [***] |
3. | [***] |
1.3.3. | Service Level Credits |
[***]
% Credit for each Consecutive Month | ||||||||||||
Performance Level |
[***] | [***] | [***] | |||||||||
[***] misses |
[*** | ] | [*** | ] | [*** | ] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-6-
% Credit for each Consecutive Month | ||||||||||||
Performance Level |
[***] | [***] | [***] | |||||||||
[***] [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% | ||||||
More than [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% |
[***]
1.4. | PRINTING SERVICES |
1.4.1. | Services to be Rendered |
EVERTEC will provide printing services including general reports, reports upon request and information restorations.
|
BPPR General Reports: This service includes applications balancing (this service is the accounting for each of the items obtained from the different applications and, the cost distribution according to the different cost centers) and printing & distribution of reports within the established schedule. BPPR Reports included in the 5:30 AM window include daily, weekly, monthly & quarterly reports printed for different areas of Banco Popular such as Branches, Region offices & CBCs, Commercial Banking, Auditing, Comptroller and Collection departments. Reports are also printed for all the Puerto Rico Subsidiaries, BPNA and Equity One. The reports include information on deposit accounts, individual loans, commercial loans, mortgage loans, auto loans, general ledger and card products, among others. |
|
Reports upon Request: This service includes the printing of reports (or jobs) requested by Customers and not included in the daily schedule. |
|
Information Restore: This service includes Customer requests for information that is older than 18 days (time of information in Control D) or that exceed the retention period in AMMO. |
1.4.2. | Measurements |
[***]
|
[***] |
Printing Service |
||||||||||||||||
Criticality |
Service | Completion Time | SLA Credits | Metric Description | ||||||||||||
N/A |
[*** | ] | [*** | ] | [*** | ] | [*** | ] | ||||||||
[*** | ] | [*** | ] | [*** | ] | [*** | ] | |||||||||
[***] |
[*** | ] | [*** | ] | [*** | ] | ||||||||||
[***] |
[*** | ] | [*** | ] |
|
Business days defined as Monday Friday (8:00 AM 5:00 PM) excluding Federal Holidays, unless otherwise specified. |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-7-
All the times are Puerto Rico local times.
1.4.3. | SLA Credits |
% Credit for each Consecutive Month | ||||||||||||
Performance Level |
[***] | [***] | [***] | |||||||||
[***] misses |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% | ||||||
More than [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% |
[***]
1.4.4. | Conditions Precedent to EVERTECs Obligations |
EVERTECs obligations to achieve these Critical Service Levels are subject to Customers performance of the following obligations. Customers failure to perform these obligations as required shall excuse any failure of EVERTEC to achieve these Critical Service Levels.
|
Receive the correct data and on time from Banco Popular (in reference to Verizon and PRT). |
|
Reports upon request must be requested before 12:00 AM the day prior to date requested and will be completed on a best effort basis. |
|
Customer shall deliver to the designated processing center over the counter items, as detailed for Item Processing in section 4.11.4 (this applies specifically to BPPR General Reports). |
1.5. | PAYMENTS PROCESSING |
1.5.1. | Services to be Rendered |
EVERTEC will provide Payment Processing services to the Customer that will include Wholesale Lockbox, Retail Lockbox, Payment Station, MultiPago, PER and TelePago.
The Payments Processing services that EVERTEC will provide are:
|
Wholesale Lockbox: Companies send their physical payments and payments related information (deductions, invoices, discounts, credits and adjustments) to their service and product provider through this lockbox established under the providers name. The correspondence is picked up twice a day and all payment information is processed and forwarded to the companies electronically. The checks are deposited the same day received. Any correspondence received as well as original invoices reports, etc. is also forwarded to the company through US Postal Service unless otherwise agreed upon. In these cases, the Customer is responsible for any shipping costs. |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-8-
|
Retail Lockbox: Clients of a company can send their physical coupon payments to this call box under the companys name. The correspondence is picked up twice a day and all of the payments are machine processed. EVERTEC can process single and multiples, even and odd payments as well as check only payments. All of these require special handling instructions. An electronic file is sent to Banco Populars clients following an established schedule. Reports, correspondence, etc. is also forwarded to the company through US Postal Service unless otherwise agreed upon. In these cases, Banco Populars clients are responsible for any shipping costs. The coupon must meet certain specifications and there will be charges for changes made by Banco Populars clients. |
|
Payment Station: This service is provided to Banco Populars clients who wish to use its branch network to collect retail (coupon) payments. Includes truncated (Payment Station) as well as non truncated payments (Bin1 or External Payments). Files containing payments received at branches are combined with payments received from other sources (such as, Lock Box, TelePago, PER, etc). Bin 1 payments are forwarded manually to Payment Processing for capturing. |
|
MultiPago: EVERTEC will provide accounting services to Banco Populars clients that are small business and wish to outsource the payment handling and posting. EVERTEC will also have payment books printed and distributed to Customers clients. The Customers clients get the convenience of making their payments through TelePago, by mail or at any of the Customers branches through tellers, automatic teller machines, drop boxes and service windows. The file containing payments received from all sources are posted to the Multipago Application (main Frame or WEB) and reports are generated and distributed to Banco Populars clients either physically or at the WEB site. |
|
PER: (Remote Payment Stations) EVERTEC will electronically receive and process the payments for different agencies (telephone, electricity, water, etc.) that are received at remote locations using a proprietary capture application. Files containing payments are consolidated by agency and combined with payments received from other sources; funds are transferred via ACH and credited to the agencies next day. |
|
TelePago: EVERTEC will receive payment files from the TelePago Application and balance and combine with payments received from other sources. These files contain payments received by MiBanco, PC Banco, and TeleBanco VRU and Operators. This application also forwards payments truncated at Banco Populars branches. Reports containing payments received by agency are printed and forwarded to Customers clients either physically or via WEB. |
1.5.2. | Measurements |
[***]
|
[***] |
|
[***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-9-
1. | [***] |
2. | [***] |
For all of the services:
Process Quality |
||||||||||||
Service |
Completion
Time |
Encoding
Errors |
Process
Errors |
|||||||||
Wholesale Lockbox |
[*** | ] | [*** | ] | ||||||||
Retail Lockbox |
||||||||||||
Payment Station |
||||||||||||
External Payment |
[*** | ] | ||||||||||
PER |
||||||||||||
TelePago |
[*** | ] | ||||||||||
MultiPago |
1.5.3. | SLA Credits |
[***]
Performance Level |
% Credit for each Consecutive Month | |||||||||||
[***] | [***] | [***] | ||||||||||
[***] misses |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% | ||||||
More than [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% |
[***]
1.5.4. | Conditions Precedent to EVERTECs Obligations |
EVERTECs obligations to achieve these Critical Service Levels are subject to Customers performance of the following obligations. Customers failure to perform these obligations as required shall excuse any failure of EVERTEC to achieve these Critical Service Levels.
|
For Wholesale and Retail Lockbox services, Banco Populars clients who decide to bring the correspondence directly to EVERTEC facilities must do so before 10:00 AM in order to process those payments that same day. If it is not received before established time, the payments are processed on a best effort basis. |
|
Banco Populars branches must place payments in the correct Bins. |
|
Banco Populars commercial clients who send files must do so before the established times. |
|
For Payment Station and Lockbox, Banco Popular must have their clients follow these requirements: |
1. | Banco Populars clients must use the standard coupon. All changes to these coupons must be pre approved by EVERTEC. |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-10-
1.6. | ACH TRANSACTION SERVICES |
1.6.1. | Services to be Rendered |
EVERTEC will provide Automated Clearing House (ACH) services to the Customer. The ACH Network is a processing system that provides for the interchange, distribution and settlement of electronic credits and debits between financial institutions in standard formats approved by the National Automated Clearing House Association. Transactions may contain additional payment related information.
Electronic Data Interchange (EDI) is the service in which EVERTEC receives files in standard or proprietary formats and converts them for appropriate forwarding or processing.
At the same time, account receivable transactions received through the ACH payment process are translated back from the EDI encoding protocol and sent to BPPR clients.
The services that EVERTEC will provide are:
|
ACH Origination: The processing of payments files and related data into the electronic payment processing system. |
|
ACH Correspondent Services: BPPR represents credits unions during the electronic payment clearing process with their ACH files. EVERTEC will be the receiving and sending entity of the ACH files. EVERTEC will also provide the credit unions with access to their correspondent data through the Vector ACH application. |
|
ACH Auto Returns: EVERTEC provides the automatic return services for rejected transactions generated during the electronic payment clearing process. EVERTEC will provide BPPR Customers with their data through different channels depending on the system the Customer uses (VACH, WCM, etc.). |
|
ACH Received: Collection of files from the Electronic Payment Network and delivery to the posting application. |
|
Remittance Advices: Collection and translation of all the payment transaction addenda from the files in order to create the receptors credit/debit advice notice. |
|
EDI standard file processing: EVERTEC receives files in standard formats and converts them for appropriate forwarding or processing. |
|
EDI non-standard file processing: EVERTEC receives files in proprietary formats and converts them for appropriate forwarding or processing. |
All of these services must be completed according to schedule and quality levels.
1.6.2. | Measurements |
[***]
|
[***] |
|
[***] |
ACH/EDI Transaction |
||||||||
Completion Time |
Process
Quality |
Errors
Source |
||||||
[***] |
[*** | ] | [*** | ] |
|
Business day ends at 4:00 PM from Monday Friday excluding Federal Holidays, unless otherwise specified. Customer service hours are from 7:00 AM 7:00 PM. All the times are Puerto Rico local times. |
1.6.3. | SLA Credits |
[***]
Performance Level |
% Credit for each Consecutive Month | |||||||||||
[***] | [***] | [***] | ||||||||||
[***] misses |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% | ||||||
More than [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% |
[***]
1.6.4. | Conditions Precedent to EVERTECs Obligations |
EVERTECs obligations to achieve these Critical Service Levels are subject to Customers performance of the following obligations. Customers failure to perform these obligations as required shall excuse any failure of EVERTEC to achieve these Critical Service Levels.
|
ACH Customer obligation: Transmit the file in the format specified and agreed upon by the Customer and EVERTEC in the Service contract addendum. This agreement specifies that the request has to be made by 4:00 PM, two Federal Banking days before the effective date requested by the customer. |
|
ACH Correspondent Services: EVERTEC has to receive return files from credit unions at the times agreed upon in the Service contract addendum. |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-2-
1.7. | MAIL PROCESSING |
1.7.1. | Services to be Rendered |
EVERTEC will provide Mail Processing services to Customers that will include printing, folding and statement rendering for retail image and check, commercial image & check, credit card, and other mailings.
Statement Rendering
|
Retail Image: Statement rendering with the image of cancelled checks for Banco Populars retail clients. |
|
Retail Check: Statement rendering with the cancelled checks for Banco Populars retail clients. |
|
Commercial Image: Statement rendering with the image of cancelled checks for Banco Populars commercial clients. |
|
Commercial Check: Statement rendering with the actual checks for Banco Populars commercial clients. |
|
Credit Card Statements: Credit card statement rendering of Visa, Master Card, American Express and other existing credit card products (Motor Card, Multi Mall). |
Other Services
|
Other Mailings: Any other mails that include notification letters of credits, debits, mortgage, overdraw, TelePago, claims resolution, and other checks, among others |
|
CD Shipments: A service provided to Banco Populars commercial clients that have Check Management where they receive all the cycles statement images (burned) on a CD. |
|
Bank Reconciliations: Deposit accounts conciliation services for Banco Populars commercial clients. Includes conciliation reports, account statements and a file transmission of pay checks. |
1.7.2. | Measurements |
[***].
|
[***] |
Service |
Completion Time |
Metric Definitions and
Source |
SLA Credits | |||||||||
Retail Image |
[*** | ] | [*** | ] | [*** | ] | ||||||
Retail Check |
[*** | ] | [*** | ] | ||||||||
Commercial Image |
[*** | ] | [*** | ] | ||||||||
Commercial Check |
[*** | ] | [*** | ] | ||||||||
Credit Card |
[*** | ] | [*** | ] | ||||||||
Other Mailings |
[*** | ] | [*** | ] | ||||||||
CD Shipments |
[*** | ] | [*** | ] | ||||||||
Bank Reconciliations |
[*** | ] | [*** | ] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-3-
|
Business day ends at 4:00 PM from Monday Friday excluding Federal Holidays, unless otherwise specified. All the times are Puerto Rico local times. |
1.7.3. | SLA Credits |
Performance Level |
% Credit for each Consecutive Month | |||||||||||
1st month | 2nd month | 3rd month and over | ||||||||||
[***] misses |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% | ||||||
More than [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% |
[***]
1.7.4. | Conditions Precedent to EVERTECs Obligations |
EVERTECs obligations to achieve these Critical Service Levels are subject to Customers performance of the following obligations. Customers failure to perform these obligations as required shall excuse any failure of EVERTEC to achieve these Critical Service Levels.
|
Marketing inserts must be received on time. |
1.8. | RETURNED ITEMS |
1.8.1. | Services to be Rendered |
EVERTEC will provide Returned Items services to the Customer that will include the processing of outgoing returned items, incoming returned items and collections process.
|
Outgoing returned items: EVERTEC will process Customer decisions on returned items in the Integrated Deposit Application. This service is divided in five areas: |
1. | Outgoing & Paid Returned Items |
2. | Stop Payments |
3. | Check Verifications |
4. | Unposted Items |
5. | Returned Other Reasons |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-4-
|
Incoming returned items: EVERTEC will process and deliver returned items received from Puerto Rico Clearing House system. This service includes: |
1. | Returned Deposit Check (RDC) |
|
Collection process: EVERTEC will provide collection services using the Transaction Collection Application (TCA) for non sufficient or non available funds returned deposited checks. The service includes data entry, reports and transmission of the information required by the Customer. |
1.8.2. | Measurements |
[***]
|
[***] |
|
[***] |
Returned Items |
||||||||||||
Service |
Completion Time | Process Quality | Metrics Source | |||||||||
Outgoing Returned Items |
[*** | ] | ||||||||||
Incoming Returned Items |
[*** | ] | [*** | ] | [*** | ] | ||||||
Collections Process |
[*** | ] | [*** | ] |
|
Business days defined as Monday Friday (7:00 AM 4:00 PM) excluding Federal Holidays, unless otherwise specified. All the times are Puerto Rico local times. |
1.8.3. | SLA Credits |
[***]
Performance Level |
% Credit for each Consecutive Month | |||||||||||
[***] | [***] | [***] | ||||||||||
[***] misses |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% | ||||||
More than [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% |
[***]
1.8.4. | Conditions Precedent to EVERTECs Obligations |
EVERTECs obligations to achieve these Critical Service Levels are subject to Customers performance of the following obligations. Customers failure to perform these obligations as required shall excuse any failure of EVERTEC to achieve these Critical Service Levels.
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-5-
|
For outgoing returned items, all exception processing decisions have to be received before 9:30 AM (or 8:30 AM for local holidays) from Banco Populars Branches or other departments in order to be presented to the Puerto Rico Clearing House (PRCH) at 6:00 PM (or 2:30 PM for local holidays). |
|
On Returned for Other Reasons services, the Customer must respond with a decision on any referral that EVERTEC makes in [***] or less in order for EVERTEC to continue with the service. |
|
For Check Verification services, EVERTEC is not responsible for verifying checks less than [***]. |
|
For Stop Payment services, the Customer must include the check amount, check number and the beneficiary information in order for EVERTEC to process the stop payment. |
1.9. | CASH SERVICES |
1.9.1. | Services to be Rendered |
EVERTEC will provide Cash Services to the Customer. These services are divided into two categories: currency services and commercial deposits. These services include:
|
Currency Services |
1. | Outgoing Cash Requisitions (coins and currency): ATH Off-Premises, Branches and Commercial Customers request cash in different denominations to supply their business needs. The Federal Reserve Bank (FRB) Coin Terminal is under BPPR administration. Therefore, EVERTEC has to make the coins requests to BPPR. |
2. | Incoming Consolidations: Receive and process all excess deposits from Branches during the night. |
|
Commercial Deposits: Deposits received from Banco Populars commercial clients are processed and credited to their accounts. |
1.9.2. | Measurements |
[***]
Cash Services |
||||||||
Service |
Completion Time | Process Quality | ||||||
Outgoing Cash Requisitions (coins and currency) |
[*** | ] | [*** | ] | ||||
Incoming consolidations |
[*** | ] | [*** | ] | ||||
Commercial deposits |
[*** | ] | [*** | ] |
|
Business days defined as Monday Friday (7:00 AM 5:00 PM) excluding Federal Holidays, unless otherwise specified. All the times are Puerto Rico local times. |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-6-
1.9.3. | SLA Credits |
[***]
Performance Level |
% Credit for each Consecutive Month | |||||||||||
[***] | [***] | [***] | ||||||||||
[***] misses |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% | ||||||
More than [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% |
[***]
1.9.4. | Conditions Precedent to EVERTECs Obligations |
EVERTECs obligations to achieve these Critical Service Levels are subject to Customers performance of the following obligations. Customers failure to perform these obligations as required shall excuse any failure of EVERTEC to achieve these Critical Service Levels.
|
The Customer must send the cash requisitions before 10:00 AM for next day processing. |
|
BPPR must send the coin requested before 4:00 PM for next day processing. |
|
The customer must send deposits before 5:00 PM for same day credit. |
|
Branches must send the incoming consolidation before 11:00 PM for next day deposit. |
1.10. | ITEM PROCESSING |
1.10.1. | Services to be Rendered |
EVERTEC will provide Item Processing services to the Customer. These services include:
|
Cash letter delivery to Puerto Rico Clearing House - Outgoing Clearing Items: EVERTEC must present to the Puerto Rico Clearing House locals transit items for the collection of funds from other banks. |
|
Proof on Deposits (POD) items : EVERTEC will complete the POD processing to fulfill the target of Customer funds balance availability, see Refresh 4.1.3.1 |
|
Items Microfilming : This service includes the microfilming of all the items (checks, coupons, deposits slips, among others) and tapes preparation for the Customers clients. As part of the service, storage in the balancing vault will be included. The Customer is responsible for transporting the tapes to their facilities with special considerations for safety purposes. |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-7-
1.10.2. | Measurements |
[***]
|
[***] |
|
[***] |
Item Processing |
||||||||
Service |
Completion Time | Process Quality | ||||||
POD error Rate |
[*** | ] | [*** | ] | ||||
Items Microfilming |
[*** | ] | [*** | ] |
1.10.3. | SLA Credits |
[***]
[***]
Performance Level |
% Credit for each Consecutive Month | |||||||||||
[***] | [***] | [***] | ||||||||||
[***] misses |
[*** | ] | [*** | ] | [*** | ] | ||||||
[***] [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% | ||||||
More than [***] misses |
[*** | ]% | [*** | ]% | [*** | ]% |
[***]
1.10.4. | Conditions Precedent to EVERTECs Obligations |
EVERTECs obligations to achieve these Critical Service Levels are subject to Customers performance of the following obligations. Customers failure to perform these obligations as required shall excuse any failure of EVERTEC to achieve these Critical Service Levels.
|
Customer shall deliver to the designated processing center, over the counter items: |
1. | [***]% of daily volume delivered by [***] |
2. | Remainder, if any, of daily volume delivered by [***]. |
|
Site specific deadlines to be established. All over-the-counter one on one transactions shall be segregated and labelled as such prior to delivery to the designated processing center. |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-8-
1.11. | SERVICE CONTINUITY MANAGEMENT |
1.11.1. | Services Rendered |
EVERTEC will provide Service Continuity Management services to the Customer. These services include Tres Monjitas-SunGard Disaster Recovery and Daily backup of the systems.
|
Tres Monjitas-SunGard Disaster Recovery : SunGard Disaster Recovery has the capability to run BPPRs mainframe in case of a disaster with the backup data that is recovered. Includes daily backups that are generated as scheduled and stored for recovery in case needed. This service also includes spot tests to verify functionality and compliance of the backup locations established as a backup plan. |
1.11.2. | Measurements |
[***]
Service |
Platform |
Service Description |
Testing | |||||
Daily Backups |
Mainframe |
Will be backed up on a daily basis. There are three scheduled trips for the movements of tapes. There will be a backup before and after each batch run.
|
[*** | ] | ||||
TANDEM |
Has its own backup procedure, will be backed up on a daily basis and picked up once a day. Also, there is a backup procedure for the refresh at Tres Monjitas.
|
[*** | ] | |||||
Client/Service applications | Are backed up on Storage Area Network (SAN) that exist in Cupey, Parada 22, Tres Monjitas and Popular Center. Will be backed up on a daily basis and picked up once a day. | |||||||
Operational Services |
N/A | Items Processing | [*** | ] | ||||
Payments Processing | [*** | ] | ||||||
Mail Processing | [*** | ] |
|
Business days defined as Monday Friday (8:00 AM 5:00 PM) excluding Federal Holidays, unless otherwise specified. All the times are Puerto Rico local times. |
1.11.3. | SLA Credits |
[***]
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-9-
1.11.4. | Conditions Precedent to EVERTECs Obligations |
|
If for any reason, the Customer will not have an application or system ready for backup, they must notify EVERTEC prior to the situation. |
|
Application will be restored according to customer specifications stated in the plan. |
1.12. | IMAGE ARCHIVE |
1.12.1. | Services to be Rendered |
EVERTEC will provide Image Archiving services to the Customer. These services include imaging archiving and image retrieval.
|
Image Archive: EVERTEC will archive images for the retention period established. |
|
Image Retrieval: EVERTEC will make images available for retrieval from the image warehouse during published hours. Image retrieval is divided into three categories: |
1. | First 120 calendar days |
2. | Calendar day 121 through 2 years |
3. | Over 2 years |
1.12.2. | Measurements |
[***]
1.12.3. | SLA Credits |
[***]
2. | Appendix A |
Revision History |
||||||
Version Number |
Date | Version Author | Version Notes | |||
This document and the information contained therein are proprietary and confidential information of Popular, Inc. and EVERTEC, Inc. (the Contracting Parties). The document and the information may only be disclosed or reproduced with the prior written consent of the authorized representative of the Contracting Parties. Any person using or disclosing the confidential information without such authorization will cause irreparable harm and significant injury to the Contracting Parties and will be responsible for any damage, loss, cost or liability, including legal fees and costs incurred in any procedure to enforce their rights.
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
-10-
Schedule 2 to Exhibit C
Notification and Escalation List
See Attached
Schedule 2 to Exhibit C
Notifications and Escalation Procedures
Email Addresses for Service Level Reports, Notifications and Communications related to this SLA:
EVERTEC: | [***] | |
COMPANY: | [***] |
First level of Contact may be made through EVERTECs Service Desk using one of the following options:
|
WEB Access the following link: https://servicedesk.evertecinc.com |
|
Telephone Authorized personnel can report an Incident by calling to: 787-758-0467, 787-759-9999 x.2222 or l-800-981-5545. |
Support Requests for Priority 1 and Priority 2 Incidents must be notified via telephone. Support Requests for Priority 3 Incidents may be notified via telephone or Web.
Authorized Representatives for Service Desk Escalation:
Regular Business Hours Monday through Saturdays and Holidays 8:00am a 5:30pm |
Non Business Hours Network Operations Center (NOC) |
|||
Level One |
[***] Service Desk Phone: [***] Cellular: [***] Email: [***] |
[***]/ [***] Network Operations Center Phone: [***] Cellular: [***] Email: [***] |
||
Level Two |
Haydee Batista Service Desk Phone: [***] Cellular: [***] Email: [***] |
[***] Network Operations Center Phones [***] Cellular: [***] Email: [***] |
Authorized Representatives for Service Level Escalation:
The parties agree to designate one or more Authorized Representatives for each of the Services covered under Schedule 2 of this SLA to represent the parties should an Incident need to be escalated. As a general rule, the parties should designate an Authorized Representative with direct involvement with the operations of such Services as Level One, an Authorized Representative who serves as the relationship manager as Level Two, and an Authorized Representative from each partys executive management as Level Three. Upon the occurrence of an Incident that warrants escalation hereunder, the Authorized Representatives designated as Level One will meet to determine a satisfactory resolution. In the event such Level One Authorized Representatives cannot reach an agreement, the persons designated as Level Two shall meet to formulate a resolution. If an agreement is still not reached, the Incident will be escalated to the Level Three Authorized Representatives for resolution. Meetings of the Authorized Representatives may be in person or via teleconference as agreed to by the parties. Thereafter, any Incident not resolved by these escalation procedures will be resolved in accordance with the Dispute resolution procedures set forth Section 1.15 of the Master Agreement.
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
Exhibit D
Strategic Clients
See Attached
EXHIBIT D
List of Strategic Clients
Client |
[***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] |
*** | Confidential Information has been omitted and filed separately with the Securities and Exchange Commission. [***] indicates that confidential treatment has been requested with respect to this omitted information. |
Exhibit E
Intentionally omitted.
Exhibit F
Outsourcing Policies and Procedures
See Attached
OUTSOURCING
RISK MANAGEMENT POLICY
R ESPONSIBLE U NIT : | Effectiveness and Reliability Division | |||||
A PPROVAL D ATE : |
1
I. | P OLICY P URPOSE AND S COPE |
The purpose of this Policy is to establish a risk management process to manage risks related to the outsourcing of Technology Services and Critical Operating Functions with Service Providers as such terms are defined herein.
This Policy applies to EVERTEC and is to be implemented in conjunction with other applicable risk management and contracting policies and procedures in place at EVERTEC.
II. | D EFINITIONS |
BOD Refers to EVERTECs Board of Directors.
Business Units Refers to any line of business within EVERTEC.
Critical Operating Functions Refers to non-technology operating functions that represent an annual invoicing exceeding a threshold to be periodically determined by the Effectiveness and Reliability Division. This term includes the use of such non-technology operating functions as part of the sale or delivery of products and services to EVERTECs customers.
EORCO Refers to EVERTEC Operational Risk Committee.
Policy Refers to this Outsourcing Risk Management Policy.
EVERTEC Refers to the EVERTEC, Inc. and its subsidiaries.
Procedures Refers to the Outsourcing Risk Management Procedures.
Service Providers Refers to non-affiliated third parties engaged by EVERTEC to provide certain services that fall within the scope of this Policy.
ESLC Refers to EVERTEC senior leadership committee comprised of the President of EVERTEC and those officers of EVERTEC that report directly to the President.
Outsource or outsourcing (including any variation of this term) Refers to the act of engaging Service Providers to perform services on a continuing basis that would otherwise be provided by EVERTEC.
Technology Services Refers to the information technology services provided by EVERTEC wherein EVERTEC uses computer systems, hardware, software and applications to develop, implement, support and manage information systems.
III. | C ONTENT |
A. | L EGAL R EFERENCE |
|
FDIC FIL-44-2008 Guidance For Managing Third-Party Risk |
|
FFIEC Risk Management of Outsourced Technology Services (11/28/2000) |
2
B. | P OLICY P RINCIPLES |
EVERTEC is required to establish a documented risk management process for the identification, analysis, monitoring and mitigation of risks associated with the outsourcing of Technology Services and Critical Operating Functions.
As part of its day-to-day operations, EVERTEC occasionally enters into third-party relationships wherein Technology Services and Critical Operating Functions are outsourced to Service Providers. This outsourcing may be necessary to support EVERTECs internal operations or as part of the products and services offered to EVERTECs customers. While the outsourcing of Technology Services and Critical Operating Functions can help EVERTEC manage costs, obtain necessary expertise, expand customer product offerings and improve services, these arrangements could also introduce unforeseen risks. In turn, the failure to adequately manage these risks can expose EVERTEC to regulatory action, financial loss, litigation and reputation damage, and it may also impair EVERTECs ability to establish new or service existing customer relationships.
C. | P ROCESS |
The Outsourcing Risk Management process should include at a minimum the following components:
1. | S TRATEGIC R ISK A SSESSMENT P ROCESS : |
The strategic risk assessment process is fundamental to the initial decision of whether or not to enter into an outsourcing relationship. The contracting Business Unit should analyze the benefits, costs, and potential risks associated with the outsourcing relationship under consideration. The strategic risk assessment should consider at a minimum the following risks:
|
Strategic Risk: any risk arising from the failure to align the outsourcing decision with EVERTECs strategic plans and business objectives. |
|
Reputation risk: any risk that could harm the reputation and standing of EVERTEC in its community as a result of unsatisfied customers, inappropriate product recommendations, disclosure of customer information, or violations of laws and regulations. |
|
Operational risk: any risk of loss resulting from inadequate or failed internal processes, personnel, or systems, including a Service Providers failure to perform as expected due to reasons such as inadequate capacity, technological failure, human error or fraud. |
|
Compliance risk: any risk arising from a Service Providers violations of laws, rules, or regulations, or from noncompliance with EVERTECs internal policies or procedures. |
The strategic risk assessment process supporting the outsourcing decision should be implemented in conjunction with other risk management processes in place at EVERTEC, including, but not limited to strategic planning, new product development and project management policies and procedures.
3
2. | S ERVICE P ROVIDER D UE D ILIGENCE P ROCESS |
Prior to engaging in an outsourcing contractual relationship, the contracting Business Unit must perform due diligence of the Service Providers qualifications, internal controls, financial condition, contingency plans and information security controls to determine the Service Providers ability, both operational and financial, to meet EVERTECs needs and to protect EVERTECs information. This due diligence process must be completed for all Service Providers covered by this Policy. The thoroughness of the due diligence review must be appropriate to the level of risks and exposures identified for the outsourcing service.
The contracting Business Unit is responsible for performing ongoing due diligence of the Service Provider to ensure all appropriate documentation is maintained and updated. As a standard practice, Service Provider due diligence should be performed when:
|
Renewing contracting agreements; |
|
Changes to contract scope are being negotiated to include new services or products; |
|
The Service Provider is involved in a merger or acquisition process; |
|
Significant changes in the Service Providers financial condition are expected or have been reported; or |
|
Significant adverse public news about the Service Providers has been reported. |
3. | S ERVICE P ROVIDER C ONTRACTUAL C ONSIDERATIONS |
All Service Provider arrangements covered by this Policy must be drafted or reviewed, as the case may be, by EVERTECs Legal Division.
4. | I SSUE R EPORTING AND E SCALATION P ROCESS |
The contracting Business Unit must escalate significant Service Provider issues or risks to the Effectiveness and Reliability Division. The Effectiveness and Reliability Division must report unresolved significant Service Provider issues or risks to the ELSC.
D. | S ANCTIONS |
Violations of this Policy may result in disciplinary actions, up to and including termination of employment.
E. | N ON -C OMPLIANCE N OTIFICATIONS |
Any EVERTEC employee, who violates this Policy or knows of any such violation by an EVERTEC employee, must report the violation to Our People Division or the Effectiveness and Reliability Division.
4
IV. | D ELEGATION OF A UTHORITY / R ESPONSIBILITIES / M ANAGEMENT O VERSIGHT |
A. | BOD |
The BOD is responsible for establishing EVERTECs tolerance for outsourcing risk including approving relevant policies. The BOD has established the EORCO to undertake the responsibilities of overseeing and approving EVERTECs Risk Management Program.
B. | EORCO |
The EORCO is responsible for this Policys implementation and compliance oversight, as well as the creation, implementation and maintenance of the procedures relevant to this Policy.
C. | ESLC |
The ESLC is responsible for analyzing and resolving significant Service Provider issues or risks.
D. | E FFECTIVENESS AND R ELIABILITY D IVISION |
The Effectiveness and Reliability Division is responsible for directing the oversight process, providing guidance regarding the interpretation of this Policy, establishing necessary thresholds, and establishing check points within EVERTEC and monitoring compliance with this Policy across EVERTEC. This Division is also responsible for the evaluation and approval of exceptions to this Policy and will maintain the list of vendor types exempted from this Policy.
E. | C ONTRACTING B USINESS U NIT |
The contracting Business Unit must allocate sufficient qualified staff to ensure compliance with the following responsibilities:
|
Conducting the initial risk assessment process; |
|
Conducting appropriate initial and ongoing due diligence of the Service Provider; |
|
Reporting results of risk assessments and due diligence, as well as escalating any Service Provider issues or risks to the Effectiveness and Reliability Division; |
|
Assigning the necessary resources with appropriate expertise for its implementation; and |
|
Preparing, maintaining and updating an accurate inventory of Service Providers and related documentation required for each Service Provider as established in this Policy and the Procedures. |
5
Exhibit 10.50
EXECUTION VERSION
AMENDED AND RESTATED
TICKETPOP SERVICES AGREEMENT
This Amended and Restated TicketPop Services Agreement (this Agreement ) is entered into as of the 30th day of September, 2010, by and between EVERTEC, INC., a corporation duly organized and existing under the laws of the Commonwealth of Puerto Rico ( EVERTEC ), and BANCO POPULAR DE PUERTO RICO, a bank chartered under the laws of the Commonwealth of Puerto Rico ( BPPR ).
WITNESSETH:
WHEREAS, Popular, Inc., AP Carib Holdings, Ltd., Carib Acquisition, Inc. ( Carib Acquisitions ) and EVERTEC entered in that certain Agreement and Plan of Merger, dated June 30, 2010, as amended (the Merger Agreement ), pursuant to which Carib Acquisitions will merge with and into EVERTEC (the Merger );
WHEREAS, concurrently with the execution and delivery of the Merger Agreement, BPPR and EVERTEC entered into the TicketPop Services Agreement (the Original Agreement ), pursuant to which EVERTEC receives from BPPR the support services described thereunder in order for EVERTEC to service the TP Customers (as hereinafter defined) on the terms and conditions described in this Agreement; and
WHEREAS, it is a condition to the Closing (as that term is defined in the Merger Agreement) of the Merger that the parties hereto enter into this Agreement in order to amend and restate the Original Agreement.
NOW, THEREFORE, in consideration of the premises, the mutual agreements contained in this Agreement and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, BPPR and EVERTEC agree as follows:
1. | Amendment and Restatement. This Agreement amends and restates the Original Agreement and upon the effectiveness of this Agreement the Original Agreement shall no longer be in effect. |
2. | TicketPop Support Services. |
(a) | TicketPop Support Services . During the term of this Agreement, BPPR shall provide EVERTEC the following services (collectively the TicketPop Support Services ): |
(i) | customers (the TP Customers ) who purchase event tickets through the TicketPop internet-based ticket sales and processing system (the TP System ) may obtain printed tickets and make payment for such tickets from the BPPR tellers and/or dispensing machines to be located at those branches of BPPR set forth in Exhibit A hereto (the Designated Branches ), using the computer software and hardware to be provided by EVERTEC (the TicketPop System ); and |
(ii) | BPPR shall maintain and make available its Telebanco call and phone assistance center ( Telebanco ) to receive and attend to TP Customers telephone calls related to the services provided by TicketPop. |
Notwithstanding anything to the contrary in this Agreement, as provided for in Section 4(a) hereof, at any time during the term of this Agreement, EVERTEC shall have the right to terminate the provision of the Ticketpop Support Services in any Designated Branch or through Telebanco by providing BPPR with at least thirty (30) days prior notice.
(b) | Access to TicketPop System . During the term of this Agreement, EVERTEC shall, at its own cost, provide BPPR with access to the TicketPop System in order for BPPR to provide the TicketPop Support Services, including: |
(i) | delivery and installation at the BPPR Designated Branches of the ticket printers and computers (laptops and/or desktops) required to access the TicketPop System, and all other hardware necessary for BPPR to provide the TicketPop Support Services; provided , that such hardware will remain at all times the sole and exclusive property of EVERTEC and shall be removed by EVERTEC upon the termination of this Agreement or the termination of the Ticketpop Support Services in a Designated Branch, as the case may be. |
(ii) | any software programs and applications, and all upgrades, new releases, new versions and modifications to each thereof, required or necessary for BPPR to use the TicketPop System and provide the TicketPop Support Services; provided , that such software will remain at all times the sole and exclusive property of EVERTEC and shall be removed by EVERTEC upon the termination of this Agreement or the termination of the Ticketpop Support Services in a Designated Branch, as the case may be. |
(c) | Training of BPPR Staff . EVERTEC shall, at its cost, train a mutually agreed upon number of employees of BPPR to (i) operate the TicketPop System and (ii) provide the TicketPop Support Services. EVERTEC further agrees to provide additional training to BPPRs staff to the extent such additional training is necessary due to changes in, or modifications to the TicketPop System. |
(d) | Maintenance and Repairs . EVERTEC agrees to provide, at its own cost, ordinary and routine maintenance and repair to the TicketPop System; provided that the need for such maintenance and repair is not attributable to the negligence of BPPR, in which case, BPPR shall be responsible, at its cost, for such maintenance and repairs. BPPR shall promptly notify EVERTEC of any malfunction, breakdown or disrepair of the TicketPop System. |
-2-
(e) | Ticket Stock . EVERTEC agrees to provide blank ticket stock to BPPR at EVERTECs expense. BPPR shall be responsible for maintaining ticket stock control and tracking policies, which policies shall be established in coordination with EVERTEC. BPPR shall be responsible for the cost to EVERTEC of the replacement of any ticket stock destroyed, lost or stolen as a result of the negligence of BPPR. |
(f) | Advertising . |
(i) | EVERTEC shall have the exclusive right to advertise in blank ticket stock and ticket envelopes. EVERTEC may, at its discretion, permit BPPR to advertise any of its services and products on ticket envelopes. EVERTEC shall allow and provide space and facilities for BPPR to advertise its products and services in a manner that is consistent with the practices of the parties hereto prior to the date hereof or in any other manner that may be agreed to by the parties hereto. BPPR shall submit to EVERTEC any such advertisements for approval before publication, which approval shall not be unreasonably delayed, withheld or denied so long as the content, format, location and other specifications (collectively, the Specifications ) of such advertisement are consistent with the Specifications of BPPRs advertisements in EVERTECs space and facilities prior to the date hereof or as may be mutually agreed by the parties hereto. EVERTEC shall submit to BPPR any of EVERTECs advertisements which will appear in BPPR space and facilities in conjunction with BPPRs advertisements to BPPR for approval before publication, which approval shall not be unreasonably delayed, withheld or denied so long as such advertisement are consistent with the Specifications of EVERTECs advertisements in BPPRs space and facilities prior to the date hereof or as may be mutually agreed by the parties hereto. |
(ii) | EVERTEC may, during the term of this Agreement, place advertisements in any form of media which EVERTEC shall desire to promote the availability of tickets; provided , however , that EVERTEC shall not use the corporate name or logo of BPPR without the prior approval of BPPR, which approval shall not be unreasonably delayed, withheld or denied so long as the use of BPPRs corporate name or logo is used in a manner that is consistent with EVERTECs practices prior to the date hereof or as may be mutually agreed by the parties hereto. Notwithstanding the foregoing, EVERTEC shall have the right to freely use the telephone number, name and address of each Designated Branch and the telephone number of Telebanco. |
3. | Term. This Agreement shall commence on the date hereof and shall continue for a period of five (5) years (the Initial Term ), unless sooner terminated in accordance with the terms of this Agreement. Following the Initial Term, this Agreement will renew automatically for additional periods of one (1) year each (each a Renewal Period ) unless either party gives notice to the other party of its intention not to renew at least 30 days prior to the then applicable Renewal Period. |
-3-
4. | Termination. |
(a) | At any time during the term of this Agreement, EVERTEC shall have the right to terminate this Agreement by providing BPPR with at least thirty (30) days prior written notice. |
(b) | At any time during the term of this Agreement, BPPR shall have the right to terminate this Agreement by providing EVERTEC with at least thirty (30) days prior written notice, if EVERTEC: (i) commits a material breach of this Agreement, which breach is not cured within thirty (30) days following receipt of notice specifying the nature and extent of such breach; provided , however , that if such breach is not reasonably susceptible of cure within such thirty (30) day period, such period will be extended and EVERTEC will not be in breach hereunder so long as it commences such cure within such thirty (30) day period and diligently pursues such cure and such failure is cured within ninety (90) days following the receipt of such notice; and/or (ii) fails to pay an invoice providing for material amounts in the aggregate that are undisputed for a period exceeding sixty (60) days after the corresponding invoice has been delivered by BPPR. |
(c) | In the event of termination of (i) the Ticketpop Support Services in any Designated Branch and/or through Telebanco or (ii) this Agreement as provided for in Sections 4(a) or 4(b), BPPR agrees to provide reasonable assistance to EVERTEC to remove the TicketPop System and other hardware from the BPPR Designated Branches and to transition the TicketPop Support Services to EVERTEC or another organization designated by EVERTEC. |
5. | Compensation; Disputed Charges. |
(a) | EVERTEC shall pay BPPR for the TicketPop Services on a monthly basis the amounts set forth in Exhibit B hereto; provided , that , the compensation due by EVERTEC (as set forth in Exhibit B) will be increased each year by a rate equal to the lesser of (i) 5% or (ii) the All Items Consumer Price Index All Urban Consumers, U.S. City Average (1982-84 100) as published by the U.S. Department of Labor, Bureau of Labor Statistics. BPPR will send an invoice to EVERTEC, on or before the fifteenth (15th) day of each month, reflecting the fees for the preceding month. EVERTEC will pay to BPPR all undisputed amounts due under this Agreement within thirty (30) days from the date of receipt of the invoice. |
(b) | EVERTEC may withhold payment in any given month if it in good faith disputes or for which it may require additional information from BPPR to verify the amounts being charged; provided , that EVERTEC delivers to BPPR a written statement on or before the date in which such payment is due, describing in reasonable detail (i) the specific charge or charges being disputed and the basis of the dispute, (ii) if applicable, the supporting documentation that is reasonably required for verification of the charge or charges, and (iii) the amount being withheld. |
(c) | BPPR will maintain supporting documentation for the amounts billable to, and payments made by, EVERTEC hereunder in accordance with its practices prior to the date hereof and applicable record retention requirements. BPPR agrees to provide EVERTEC with such supporting documentation as may be reasonably requested by EVERTEC and with the level of detail required by EVERTEC from time to time. |
-4-
6. | Notices. All notices, requests, demands, consents and other communications given or required to be given under this Agreement shall be in writing and delivered to the applicable Party at its main office in Puerto Rico. |
7. | Amendment; Waiver. Any provision of this Agreement may be amended or waived if, and only if, such amendment or waiver is in writing and signed, in the case of an amendment, by each party, or in the case of a waiver, by the party or parties against whom the waiver is to be effective. No failure or delay by any party in exercising any right, power or privilege hereunder shall operate as a waiver thereof nor shall any single or partial exercise preclude any other or further exercise thereof or the exercise of any other right, power or privilege. |
8. | Severability. The provisions of this Agreement shall be deemed severable and the invalidity or unenforceability of any provision shall not affect the validity or enforceability of the other provisions hereof. If any provision of this Agreement, or the application thereof to any person or any circumstance, is invalid or unenforceable, (i) a suitable and equitable provision shall be substituted therefor in order to carry out, so far as may be valid and enforceable, the intent and purpose of such invalid or unenforceable provisions and (ii) the remainder of this Agreement and the application of such provision to other persons or circumstances shall not be affected by such invalidity or unenforceability, nor shall such invalidity or unenforceability affect the validity or enforceability of such provision, or the application thereof, in any other jurisdiction. |
9. | Governing Law and Venue. This Agreement shall be governed and construed in accordance with the laws of the Commonwealth of Puerto Rico without regard to principles of conflicts of law thereof that would require application of a different law. Each party agrees that it shall bring any action or legal proceeding in respect of any claim arising out of or related to this Agreement or the transactions contemplated by this Agreement, exclusively in the United States District Court for the District of Puerto Rico or any Commonwealth of Puerto Rico court, in each case, sitting in San Juan, Puerto Rico (the Chosen Courts ), and solely in connection with claims arising under this Agreement or the transactions contemplated by this Agreement (i) irrevocably submits to the exclusive jurisdiction of the Chosen Courts, (ii) waives any objection to laying venue in any such action or legal proceeding in the Chosen Courts, (iii) waives any objection that the Chosen Courts are an inconvenient forum or do not have jurisdiction over any party and (iv) agrees that service of process upon such party in any such action or legal proceeding shall be effective if notice is given in accordance with Section 6. Each party irrevocably waives any and all right to trial by jury in any legal proceeding arising out of or relating to this Agreement or the transactions contemplated by this Agreement. |
10. | Headings. The headings contained in this Agreement are for convenience of reference only, are not to be considered a part hereof and shall not limit or otherwise affect in any way the meaning or interpretation of any provision of this Agreement. |
-5-
11. | Assignment. |
(a) | Assignment. This Agreement shall be binding upon and inure to the benefit of the parties and their respective successors, legal representatives and permitted assigns. Other than a Permitted Assignment pursuant to this Section 11, this Agreement may not be assigned by either party without the prior written consent of the other party; provided , that either party may assign its rights, duties and obligations under this Agreement to its financing sources solely in connection with the granting of a security interest and the enforcement of all rights and remedies that the assigning party has against the other party under this Agreement, subject to the claims, defenses and rights, including rights of set off, that such other party may have against the assigning party. |
(b) | Assignment to Subsidiaries. EVERTEC may assign any of its rights, duties or obligations to a direct or indirect wholly owned Subsidiary of EVERTEC (an Assignee Sub ) if (i) such Assignee Sub is identified by EVERTEC to BPPR at least 20 Business Days prior to the consummation of the proposed assignment; (ii) (A) such proposed assignment is legally required in order for EVERTEC to perform for BPPR or its Subsidiaries, in the country, state, territory or other jurisdiction ( Jurisdiction ) in which the Assignee Sub is organized, the specific obligations required to be performed pursuant to the assignment of this Agreement, and only (x) to the extent of such legal requirement and (y) if EVERTEC provides a written opinion of qualified counsel that opines that such legal requirement is applicable and is based upon reasonable assumptions with respect to such legal requirement or (B) BPPR has provided its prior written consent, such consent not to be unreasonably delayed, withheld or conditioned; (iii) such Assignee Sub will be Solvent immediately after and giving effect to such proposed assignment and BPPR is reasonably satisfied with the terms and conditions of the proposed assignment; (iv) BPPR is a third-party beneficiary to the assignment agreement, which is in form and substance that is reasonably satisfactory to BPPR, and which provides that the Assignee Subs rights under the assignment agreement will be terminated if the Assignee Sub ceases to be a wholly owned Subsidiary, directly or indirectly, of EVERTEC; and (v) EVERTEC remains fully liable with respect to the performance of all its obligations under this Agreement and EVERTEC guarantees the performance of all of the obligations of EVERTEC to BPPR assumed by Assignee Sub under this Agreement, which guarantee provides that, for the avoidance of doubt, after any termination of the proposed assignment, EVERTEC shall continue to be obligated with respect to any obligation undertaken by Assignee Sub prior to such termination. |
(c) |
Assignment to Third Parties . EVERTEC may assign all of its rights, duties and obligations (or those rights duties and obligations arising after the effectiveness of the assignment) in a transaction with a third-party assignee (an Asset Acquirer ) if (i) such Asset Acquirer is identified by EVERTEC to BPPR at least 30 Business Days prior to the consummation of the proposed assignment; (ii) such Asset Acquirer (A) acquires at least 90% of the consolidated gross assets (excluding cash) of EVERTEC and its Subsidiaries and (B) assumes at least 90% of the consolidated gross liabilities (excluding Indebtedness) of EVERTEC and its Subsidiaries (including the assignment and assumption of all commercial agreements between EVERTEC or any of its Subsidiaries, on the one hand, and Popular, BPPR or any of their respective Subsidiaries, on the other |
-6-
hand) through one legal entity; (iii) neither the Asset Acquirer nor any of its Affiliates is engaged, directly or indirectly, in the banking, securities, insurance or lending business, from which they derive aggregate annual revenues from the Commonwealth of Puerto Rico in excess of $50 million unless none of them has a physical presence in the Commonwealth of Puerto Rico that is used to conduct any such business; (iv) the Asset Acquirer will be Solvent immediately after and giving effect to such proposed assignment; and (v) EVERTEC reasonably believes that the Asset Acquirer, after completion of the proposed purchase and assumption transaction, will be capable of performing all of the obligations and duties of EVERTEC under this Agreement. |
(d) | Cooperation . EVERTEC shall use its reasonable best efforts to cooperate with BPPR in evaluating whether any proposed assignment pursuant to this Section 11 would be in compliance with the requirements of the provisions contained in this Section 11, including the ability of Assignee Sub or Asset Acquirer, as applicable, to comply with the terms of this Agreement, including, in each case, by providing any non-confidential information regarding the purposes and plans in connection with such proposed assignment other than information that would create any potential liability under applicable laws violate any confidentiality obligation, or that reasonably would be expected to result in the waiver of any attorney-client privilege. |
(e) | Notice of Objection . BPPR shall notify EVERTEC in writing within 15 Business Days following receipt of EVERTECs notice of the proposed assignment of any objection to any proposed assignment to an Asset Acquirer under Section 11(c) unless EVERTEC has failed to satisfy its obligations pursuant to Section 11(d) and BPPR asserts such failure prior to the expiration of the 15 Business Day objection period, in which case such 15 Business Day period shall be tolled until EVERTEC satisfies its obligations pursuant to Section 11(d). If BPPR fails to timely object to such proposed assignment (taking into account any tolling of the 15 Business Day objection period), it shall be deemed to have consented to such proposed assignment. |
(f) | Implied Consent . Notwithstanding anything contained herein, if Popular, BPPR or any of their respective Controlled Affiliates votes in favor of a transaction resulting in a proposed assignment and was not compelled to do so as part of a Dragged Asset Sale or other requirement of the Stockholder Agreement or any other Group Agreement with respect to securities issued by Holdco or EVERTEC or any successor or other entity that acquired all or substantially all the assets of Holdco or EVERTEC or any of their respective successors then it shall be deemed to have consented to the assignment. |
(g) | Invalidity of Impermissible Assignments . Any attempted or purported assignment in violation of this Section 11 hereof shall be null and void and the assignees rights assigned pursuant to any assignment made in compliance with this Section 11 will terminate in the event and to the extent of the termination of this Agreement. |
-7-
12. | EVERTEC Change of Control. |
(a) | EVERTEC Change of Control . BPPR shall have the right, subject to Section 12(c), to terminate this Agreement up to 30 days following the later of (i) the occurrence of an EVERTEC Change of Control or (ii) the date on which EVERTEC provides BPPR written notice that an EVERTEC Change of Control has occurred or is likely to occur (provided that if EVERTEC has not satisfied its obligations pursuant to Section 12(b) and that BPPR asserts such failure prior to the expiration of the 30 day period then such 30-day period shall be tolled until EVERTEC satisfies its obligations under Section 12(b)) and provided further that if an EVERTEC Change of Control occurs, and EVERTEC fails to provide BPPR written notice thereof within 30 days thereof, then BPPR shall have an unqualified right to terminate this Agreement), unless (w) the Person or Group of Persons proposing to engage in such proposed EVERTEC Change of Control transaction (the Control Acquirer ) is identified to BPPR by EVERTEC at least 30 Business Days prior to such proposed EVERTEC Change of Control; (x) neither the Control Acquirer nor any of its Affiliates is engaged, directly or indirectly, in the banking, securities, insurance or lending business, from which they derive aggregate annual revenues from the Commonwealth of Puerto Rico in excess of $50 million unless none of them has a physical presence in the Commonwealth of Puerto Rico that is used to conduct any such business; (y) EVERTEC (or its successor, as applicable) will be Solvent immediately after and giving effect to such proposed EVERTEC Change of Control; and (z) EVERTEC (or its successor, as applicable), after the proposed EVERTEC Change of Control, will be capable of performing all of the obligations and duties of EVERTEC required under this Agreement; provided further that if Popular, BPPR or any of their respective Controlled Affiliates votes in favor of the transaction resulting in the EVERTEC Change of Control or Transfers (other than a Transfer in the context of a merger, business combination, reorganization, recapitalization or similar transaction) any equity securities in connection with the transaction resulting in the EVERTEC Change of Control and, in either case, was not compelled to do so as part of a Drag-Along Transaction, a Dragged Asset Sale or other requirement of the Stockholder Agreement or any other Group Agreement with respect to Holdco, EVERTEC or any successor or other entity holding all or substantially all the assets of EVERTEC, and its Subsidiaries then such termination right shall not apply. |
(b) | Cooperation . EVERTEC shall use its reasonable best efforts to cooperate with BPPR in evaluating whether any proposed EVERTEC Change of Control would be in compliance with the requirements of this Section 12, including the ability of Assignee Sub or Asset Acquirer, as applicable, to comply with the terms of this Agreement, including, in each case, by providing any non-confidential information regarding the purposes and plans in connection with such proposed EVERTEC Change of Control other than information that would create any potential liability under applicable laws, violate any confidentiality obligation, or that reasonably would be expected to result in the waiver of any attorney-client privilege. |
(c) |
Notice of Objection . If EVERTEC provides at least 30 days written notice to BPPR prior to an EVERTEC Change of Control, BPPR shall notify EVERTEC in writing within 15 Business Days following receipt of EVERTECs notice of the proposed EVERTEC Change of Control of any objection to any proposed EVERTEC Change of Control on the basis that it does not satisfy the criteria set forth in clauses (w) through (z) of Section 12(a) (unless EVERTEC has failed to satisfy its obligations pursuant to Section 12(b) and BPPR asserts such failure prior to the expiration of the 15 Business |
-8-
Day objection period, in which case such 15 Business Day objection period shall be tolled until EVERTEC satisfies its obligations pursuant to Section 12(b)). If BPPR fails to timely object to such proposed assignment (taking into account any tolling of the 15 Business Day objection period), it shall be deemed to have consented to such proposed EVERTEC Change of Control and waived its right of termination under Section 12(a). |
13. | Benefit of Third Parties. Nothing in this Agreement, express or implied, is intended to confer upon anyone other than the parties any rights or remedies under or by reason of this Agreement. |
14. | Counterparts. This Agreement may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. Confirmation of execution by portable document format (PDF), telex or by telecopy or telefax of a facsimile signature page shall be binding upon any party so confirming. |
15. | Entire Agreement. This Agreement contains the entire understanding among the parties with respect to the subject matter hereof and thereof and supersedes all prior agreements and understandings, oral or written, with respect to such matters. |
16. | Definitions. Capitalized Terms used in this Agreement but not defined herein have the meanings ascribed to them below: |
Affiliate means, with respect to any Person, any other Person, directly or indirectly, through one or more intermediaries, Controlling, Controlled by, or under common Control with, such Person. Notwithstanding the foregoing, (i) with respect to Apollo, the term Affiliate shall (x) include any investment fund with respect to which Apollo Global Management LLC or its Controlled Affiliates (including its and their respective successors) are the sole or, if not sole, primary investment managers and, subject to clause (y) below, each of their Subsidiaries and (y) not include portfolio companies of Apollo Global Management LLC or its Controlled Affiliates and, (ii) with respect to Popular (to the extent that at the time of determination it is engaged in a private equity or similar business), the term Affiliate shall not include portfolio companies of Popular or its Controlled Affiliates.
Apollo means AP Carib Holdings, Ltd., an exempted company organized under the laws of the Cayman Islands.
Asset Acquirer has the meaning set forth in Section 11(c).
Assignee Sub has the meaning set forth in Section 11(b).
beneficially owned , beneficial ownership and similar phrases have the same meanings as such terms have under Rule 13d-3 (or any successor rule then in effect) under the Exchange Act, except that in calculating the beneficial ownership of any Person, such Person shall be deemed to have beneficial ownership of all securities that such Person has the right to acquire, whether such right is currently exercisable or is exercisable upon the occurrence of a subsequent event. Notwithstanding the foregoing, no Person (the Initial Person ) shall be
-9-
deemed to beneficially own any securities beneficially owned by another Person who is not an Affiliate of such Initial Person (the Other Person ) (disregarding solely for the purposes of determining securities beneficially owned by such Other Person, (i) application of this sentence to any securities that have been Transferred (other than in the form of a pledge, hypothecation or similar grant of a security interest only and which shall not involve the grant of a proxy or other right with respect to the voting of such securities) to such Other Person in compliance with the Stockholder Agreement or other applicable Group Agreement and (ii) any Group Securities with respect to such Other Person), including without limitation, another Holder that is not an Affiliate of such Initial Person.
BPPR has the meaning set forth in the Recitals.
Business Day means each day from Monday through Friday, except for Legal Holidays.
Change of Control means, with respect to a Person, the acquisition, by a non-Affiliate of such Person, of (i) more than fifty percent (50%) of the voting power of such Person or (ii) the legal power to designate a majority of the board of directors (or other persons performing similar functions) of such Person.
Common Shares means the common stock of EVERTEC, par value $1.00 per share (or the common stock of any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries).
Control , and its correlative meanings, Controlling , and Controlled , means the possession, direct or indirect, or the power to direct or cause the direction of the management and policies of a Person, whether through the ownership of voting securities, by contract or otherwise.
Control Acquirer has the meaning set forth in Section 12(a).
Drag-Along Transaction has the meaning set forth in Section 4(d)(i) of the Stockholder Agreement.
Dragged Asset Sale has the meaning set forth in Section 4(d)(vii) of the Stockholder Agreement.
Encumbrances means any direct or indirect encumbrances, lien, pledge, security interest, claim, charges, option, right of first refusal or offer, mortgage, deed of trust, easement, or any other restriction or third party right, including restrictions on the right to vote equity interests.
EVERTEC Change of Control means, with respect to EVERTEC, any:
(i) merger, consolidation or other business combination of EVERTEC (or any Subsidiary or Subsidiaries that alone or together represent all or substantially all of EVERTECs consolidated business at that time) or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries that results in the
-10-
stockholders of EVERTEC (or such Subsidiary or Subsidiaries) or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries or the surviving entity thereof, as applicable, immediately before the consummation of such transaction or a series of related transactions, holding, directly or indirectly, less than 50% of the voting power of EVERTEC (or such Subsidiary or Subsidiaries) or any such successor, other entity or surviving entity, as applicable, immediately following the consummation of such transaction or series of related transactions; provided that this clause (i) shall not be deemed applicable to any merger, consolidation or other business combination, if, as a result of any such merger, consolidation or other business combination, no Person or Group of Persons that had not had control of EVERTEC immediately prior to such transaction, as such term is defined under the Bank Holding Company Act of 1956, shall have obtained such control;
(ii) Transfer (other than in the form of a pledge, hypothecation or similar grant of a security interest only and which shall not involve the grant of a proxy or other right with respect to the voting of such equity), in one or a series of related transactions, of equity representing 50% or more of the voting power of EVERTEC (or any Subsidiary or Subsidiaries that alone or together represent all or substantially all of EVERTECs consolidated business at that time) or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries to a Person or Group of Persons (other than an Transfer of such equity to Apollo Global Management LLC, Popular, any Permitted Ultimate Parent, or their respective Controlled Affiliates);
(iii) transaction in which a majority of the board of directors or equivalent governing body of EVERTEC (or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries) immediately following or as a proximate cause of such transaction is comprised of persons who were not members of the board of directors or equivalent governing body of EVERTEC (or such successor or other entity) immediately prior to such transaction (or are not nominated by Apollo Global Management LLC, Popular, any Permitted Ultimate Parent or their respective Controlled Affiliates) except, (x) resulting from the compliance, at the time of an initial public offering of either Holdco or EVERTEC (or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries), with the listing requirements, listed company manual or similar rules or regulations of the securities exchange on which Holdcos or EVERTECs (or such successors or other entitys), as the case may be, equity securities will be listed pursuant to such initial public offering, (y) if a majority of such board of directors is not independent under the rules of the applicable securities exchange on the date following such initial public offering upon which Holdco or EVERTEC (or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries), as the case may be, first ceases to be a controlled company (or similar status) under the rules and regulations of such exchange, resulting from compliance with the rules and regulations of such exchange that first apply upon Holdco or EVERTEC (or such successors or other entitys), as the case may be, ceasing to be a controlled company (or similar status), or (z) the loss of directors of EVERTEC pursuant to Section 2 of the Stockholder Agreement (as in effect on the date hereof or as may be amended with the approval of Popular and BPPR) that does not result in another Person or Group of Persons having the right or ability to
-11-
appoint a majority of the board of directors or equivalent governing body of Holdco or EVERTEC (or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries) as a result of such transaction; provided that, for the avoidance of doubt, this clause (z) shall only apply to the resignation and initial replacement of such directors and not to any subsequent replacement of such directors (whether in connection with another transaction or otherwise); or
(iv) sale or other disposition in one or a series of related transactions of all or substantially all of the assets of EVERTEC and its Subsidiaries (or any successor or other entity holding all or substantially all the assets of EVERTEC and its Subsidiaries) to a Person who is not an Affiliate of EVERTEC at such time.
Exchange Act means the Securities Exchange Act of 1934.
Group Agreement means any agreement governing the acquisition, holding, voting or disposition of securities of a Person; provided , that, so long as Apollo or a subsequent Permitted Controlling Holder is an Affiliate of such Person, such Person is a party to such agreement.
Group of Persons means a group of Persons that would constitute a group as determined pursuant to Section 13(d) of the Exchange Act and the rules and regulations promulgated thereunder.
Group Securities means any securities beneficially owned by a Person solely as a result of the Stockholder Agreement or any other Group Agreement and, for the avoidance of doubt, which securities have not been Transferred to such Person or any of its Controlled Affiliates.
Holdco means Carib Holdings, Inc., a corporation organized under the laws of the Commonwealth of Puerto Rico.
Holdco Common Shares means the common stock of Holdco, par value $0.01 per share.
Holders means the holders of Holdco Common Shares who are parties to the Stockholder Agreement as set forth in Schedule I thereto, as the same may be amended or supplemented from time to time.
Indebtedness means, with respect to any Person, (a) all indebtedness of such Person, whether or not contingent, for borrowed money, and (b) all obligations of such Person evidenced by notes, bonds, debentures or other similar debt instruments.
Initial Person has the meaning set forth in the definition of beneficially owned.
Jurisdiction has the meaning set forth in Section 11(b).
Legal Holiday means Saturday, Sunday or any legal holiday in the Commonwealth of Puerto Rico that is observed by EVERTEC.
-12-
Non-Controlled Public Entity means a Person which has equity securities listed on national stock exchange and which Persons Affiliates do not beneficially own securities representing the majority of the voting power to elect the members of the board of directors or other governing body of such Person.
Other Person has the meaning set forth in the definition of beneficially owned.
Permitted Assignment means a Permitted Subsidiary Assignment or a Permitted Third-Party Assignment.
Permitted Ultimate Parent means with respect to a Permitted Controlling Holder, its Ultimate Parent Entity.
Permitted Controlling Holder means a Person that (i) beneficially owns equity securities representing a majority of the voting power to elect the directors of EVERTEC or (ii) any successor or any other entity holding all or substantially all of the assets of EVERTEC and its Subsidiaries in a transaction or series of transactions, in each case, without contravening Section 11 or without BPPR validly exercising its termination right pursuant to Section 12 provided that such Person shall be a Permitted Controlling Holder only with respect to the applicable entity that issues such securities.
Permitted Subsidiary Assignment means an assignment by EVERTEC of any of its rights, duties or obligations under this Agreement to an Assignee Sub in compliance with the provisions of Section 11.
Permitted Third-Party Assignment means an assignment by EVERTEC of all its rights, duties and obligations under this Agreement to an Asset Acquirer in compliance with the provisions of Section 11.
Person means any individual, corporation, partnership, trust, incorporated or unincorporated association, joint venture, joint stock company, limited liability company, governmental authority or other entity of any kind, and will include any assignee and/or successor (by merger or otherwise) of such entity in connection therewith.
Popular means Popular, Inc., a corporation organized under the laws of the Commonwealth of Puerto Rico.
Solvent with regard to any Person, means that (i) the sum of the assets of such Person, both at a fair valuation and at a present fair salable value, exceeds its liabilities, including contingent, subordinated, unmatured, unliquidated, and disputed liabilities; (ii) such Person has sufficient capital with which to conduct its business; and (iii) such Person has not incurred debts beyond its ability to pay such debts as they mature. For purposes of this definition, debt means any liability on a claim, and claim means (x) a right to payment, whether or not such right is reduced to judgment, liquidated, unliquidated, fixed, contingent, matured, unmatured, disputed, undisputed, legal, equitable, secured or unsecured or (y) a right to an equitable remedy for breach of performance to the extent such breach gives rise to a payment, whether or not such right to an equitable remedy is reduced to judgment, fixed, contingent, matured, unmatured, disputed, undisputed, secured or unsecured. With respect to any such contingent liabilities, such liabilities shall be computed at the amount which, in light of all the facts and circumstances existing at the time, represents the amount which can reasonably be expected to become an actual or matured liability.
-13-
SPV Affiliate means with respect to any Person, any Affiliate of such Person, whose direct or indirect interest in the Common Shares constitutes more than 30% (by value) of the equity securities portfolio of such Affiliate.
Stockholder Agreement means the Stockholder Agreement among Carib Holdings, Inc. and the holders party thereto dated September 30, 2010.
Subsidiary means, with respect to any Person, any corporation, association, partnership, limited liability company or other business entity of which 50% or more of the total voting power or equity interests (including partnership interests) entitled (without regard to the occurrence of any contingency) to vote in the election of directors, managers, representatives or trustees thereof is at the time owned or Controlled, directly or indirectly, by (a) such Person, (b) such Person and one or more Subsidiaries of such Person, or (c) one or more Subsidiaries of such Person.
Transfer means any direct or indirect sale, assignment, transfer, conveyance, gift, bequest by will or under intestacy laws, pledge, hypothecation or other Encumbrance, or any other disposition, of the stated security (or any interest therein or right thereto, including the issuance of any total return swap or other derivative whose economic value is primarily based upon the value of the stated security) or of all or part of the voting power (other than the granting of a revocable proxy) associated with the stated security (or any interest therein) whatsoever, or any other transfer of beneficial ownership of the stated security, with or without consideration and whether voluntarily or involuntarily (including by operation of law). Notwithstanding anything to the contrary set forth in this Agreement, (i) each of (x) a Transfer of equity interests of Popular and (y) a Change of Control of Popular shall be deemed not to constitute a Transfer of any equity interest beneficially owned by Popular; (ii) each of (x) a Transfer of equity interests of Apollo Global Management LLC or any of its Controlled Affiliates that is not an SPV Affiliate, and (y) a Change of Control of Apollo Global Management LLC or any of its Controlled Affiliates that is not an SPV Affiliate shall be deemed not to constitute a Transfer of any equity interest beneficially owned by Apollo or such Affiliate, as applicable, and (iii) each of (x) a Transfer of equity interests of any Permitted Ultimate Parent or any of its Controlled Affiliates that is not an SPV Affiliate, and (y) a Change of Control of any Permitted Ultimate Parent or any of its Controlled Affiliates that is not an SPV Affiliate shall be deemed not to constitute a Transfer of any security beneficially owned by such Permitted Ultimate Parent Entity or such Controlled Affiliate, as applicable; provided that, for the avoidance of doubt, subject to clause (i) above, any Change of Control of an SPV Affiliate shall be deemed to constitute a Transfer of the Common Shares beneficially owned by such SPV Affiliate.
Ultimate Parent Entity means (i) with respect to Apollo, Apollo Global Management LLC and its successors, (ii) with respect to Popular, Popular and its successors and (iii) with respect to a Permitted Controlling Holder, (x) the Person which (A) (i) Controls such Permitted Controlling Holder or (ii) if no Person Controls such Permitted Controlling Holder, the beneficial owner of a majority of the voting power of such Permitted Controlling Holder and (B) is not
-14-
itself Controlled by any other Person that is an Ultimate Parent Entity of such Permitted Controlling Holder or, (y) if no such Person exists, the Permitted Controlling Holder, provided that, with respect to determining an Ultimate Parent Entity (i) the Control of any entity by a natural person shall be disregarded and (ii) the Control of any Non-Controlled Public Entity by any Person shall be disregarded.
[ Signature Page Follows ]
-15-
IN WITNESS WHEREOF, the parties have caused this Agreement to be executed as of the date first above written.
BANCO POPULAR DE PUERTO RICO | ||
By: | /s/ Ileana González | |
Name: | ||
Title: | ||
EVERTEC, INC. | ||
By: | /s/ Félix M. Villamil | |
Name: | ||
Title: |
[Signature Page to TicketPop Services Agreement]
EXHIBIT A
Locations
Branch # |
Branch Location |
|
74661 | Arecibo Highway (404) | |
58121 | Popular Center (A-738) | |
70121 | Bayamón Center (206) | |
78781 | Aguadilla Sur (504) | |
86551 | Mayagüez Mall (429) | |
70151 | Santa Rosa (236) | |
82341 | Ponce Rambla (337) | |
67331 | Humacao Este (328) | |
62311 | Ave. San Patricio (234) | |
54261 | Calle Loíza (103) | |
62211 | Caparra (208) | |
62921 | Carolina Highway (104) | |
54461 | Guaynabo Jardínes (219) | |
62781 | San José (233) | |
62821 | Trujillo Alto (129) | |
78471 | Isabela Mall (505) | |
70911 | Vega Alta (239) | |
67111 | Fajardo (514) | |
82321 | Guayama Mall (323) | |
66801 | Plaza Centro (321) | |
66431 | Plaza Los Prados (355) | |
54621 | Altamira (146) | |
62361 | Guaynabo Las Cumbres (242) | |
62381 | San Patricio Mall (246) | |
54391 | Isla Verde (516) | |
62931 | Los Colobos Shopping Center (147) | |
53081 | Montehiedra (339) | |
62951 | Parque Escorial (101) | |
67231 | Plaza Carolina (122) | |
62791 | Plaza Puerto Rico (217) SL | |
76691 | Barceloneta Prime Outlet (408) | |
54901 | City View (254) | |
53121 | Cupey Center (R-641) | |
70501 | Río Hondo (231) | |
76331 | Vega Baja (438) | |
67551 | Belz Factory (567) | |
67531 | Xtra Plaza Fajardo (512) | |
66521 | Cayey Montellanos (310) | |
66111 | Las Catalinas Plaza (309) |
A-1
EXHIBIT B
CompensationDesignated Branches 1
Branch # |
Branch Location |
Monthly Fees
for Year 1 |
||||
74661 | Arecibo Highway (404) | $1,500.00 | ||||
58121 | Popular Center (A-738) | 1,500.00 | ||||
70121 | Bayamón Center (206) | 1,500.00 | ||||
78781 | Aguadilla Sur (504) | 1,500.00 | ||||
86551 | Mayagüez Mall (429) | 1,500.00 | ||||
70151 | Santa Rosa (236) | 1,500.00 | ||||
82341 | Ponce Rambla (337) | 1,500.00 | ||||
67331 | Humacao Este (328) | 1,500.00 | ||||
62311 | Ave. San Patricio (234) | 1,000.00 | ||||
54261 | Calle Loíza (103) | 1,000.00 | ||||
62211 | Caparra (208) | 1,000.00 | ||||
62921 | Carolina Highway (104) | 1,000.00 | ||||
54461 | Guaynabo Jardínes (219) | 1,000.00 | ||||
62781 | San José (233) | 1,000.00 | ||||
62821 | Trujillo Alto (129) | 1,000.00 | ||||
78471 | Isabela Mall (505) | 1,000.00 | ||||
70911 | Vega Alta (239) | 1,000.00 | ||||
67111 | Fajardo (514) | 1,000.00 | ||||
82321 | Guayama Mall (323) | 1,000.00 | ||||
66801 | Plaza Centro (321) | 1,000.00 | ||||
66431 | Plaza Los Prados (355) | 1,000.00 | ||||
54621 | Altamira (146) | 500.00 | ||||
62361 | Guaynabo Las Cumbres (242) | 500.00 | ||||
62381 | San Patricio Mall (246) | 500.00 | ||||
54391 | Isla Verde (516) | 500.00 | ||||
62931 | Los Colobos Shopping Center (147) | 500.00 | ||||
53081 | Montehiedra (339) | 500.00 | ||||
62951 | Parque Escorial (101) | 500.00 | ||||
67231 | Plaza Carolina (122) | 500.00 | ||||
62791 | Plaza Puerto Rico (217) SL | 500.00 | ||||
76691 | Barceloneta Prime Outlet (408) | 500.00 | ||||
54901 | City View (254) | 500.00 | ||||
70501 | Río Hondo (231) | 500.00 | ||||
76331 | Vega Baja (438) | 500.00 | ||||
67551 | Belz Factory (567) | 500.00 | ||||
67531 | Xtra Plaza Fajardo (512) | 500.00 | ||||
66521 | Cayey Montellanos (310) | 500.00 | ||||
66111 | Las Catalinas Plaza (309) | 500.00 |
1 | In addition to the Fees listed in this schedule, each branch charges a 10% service fee for each sale and a 3% service fee for each ticket purchased through the Call Center or the Internet and delivered at the branch. |
B-1
Compensation Telebanco
Telebanco |
Monthly Fees
|
|
For 10 employees |
$24,500 | |
Rate for each additional employee |
$19.00 per hour with a minimum of 80 hours per month |
B-2
Exhibit 10.51
Execution Version
VENEZUELA TRANSITION SERVICE AGREEMENT
Among
EVERTEC, INC.,
EVERTEC de Venezuela, C.A.
and
Popular, Inc.
Dated September 29, 2010
VENEZUELA TRANSITION SERVICE AGREEMENT
VENEZUELA TRANSITION SERVICE AGREEMENT , dated September 29, 2010 (this Agreement ), among EVERTEC, Inc., a Puerto Rico corporation ( EVE-PR ), EVERTEC de Venezuela, C.A., a company organized under the laws of the Republic of Venezuela (the EVE-VEN ) and Popular, Inc., a corporation organized under the laws of the Commonwealth of Puerto Rico ( Popular ) solely with respect to Sections 2.8(b), 5.2 and 6.1(d).
W I T N E S S E T H :
WHEREAS , EVE-PR and EVE-VEN entered in that certain Agreement and Plan of Reorganization dated as of September 15, 2010, as amended pursuant to that certain First Amendment to Agreement and Plan of Reorganization dated as of September 29, 2010 (as amended, the Reorganization Agreement , terms not otherwise defined herein shall have the meaning set forth in the Reorganization Agreement) pursuant to which EVE-PR, EVE-VEN and Popular International Bank, Inc. ( PIBI ) agreed to effect a Corporate Reorganization, all as more particularly set forth in the Reorganization Agreement;
WHEREAS , prior to the Corporate Reorganization contemplated under the Reorganization Agreement, EVE-PR provided certain support services to EVE-VEN in connection with its internal operations and with the Business (as hereinafter defined) and in connection with the Corporate Reorganization EVE-PR has agreed to provide certain transition support services in order for EVE-VEN to continue to provide services to its customers; and
WHEREAS , EVE-PR is willing to provide, or cause to be provided, and EVE-VEN is willing to pay for, a Transition Service, as defined hereafter, on the terms and conditions set forth herein.
NOW, THEREFORE , in consideration of the premises and the mutual agreements and covenants hereinafter set forth, and for other good and valuable consideration, EVE-PR and EVE-VEN hereby agree as follows:
ARTICLE I
DEFINITIONS
Section 1.1 Definitions; Interpretation and Rules of Construction . All capitalized terms used but not specifically defined in this Agreement shall have the meanings assigned to them in the Reorganization Agreement. As used in this Agreement, the following terms shall have the meanings set forth below:
Additional Support has the meaning specified in Section 2.3.
Affiliate means, with respect to any Person, any other Person directly or indirectly Controlling, Controlled by, or under common Control with, such Person as of the date on which, or at any time during the period for which, the determination of affiliation is being made.
Agreement has the meaning specified in the Preamble.
Business means the business and operations of EVE-VEN.
Business Day means any day other than a Saturday, a Sunday or a day on which banks in New York, New York or San Juan, Puerto Rico are authorized or obligated by Law or executive order to close.
Chosen Courts has the meaning specified in Section 10.9.
Closing shall have the meaning set forth in the Reorganization Agreement.
Control , and the correlative terms Controlling and Controlled , means the possession, direct or indirect, of the power to direct or cause the direction of the management policies of a Person, whether through the ownership of voting securities, by contract or otherwise.
Costs has the meaning specified in Section 3.1(a).
Disclosing Party has the meaning specified in Section 7.1.
Effective Date means September 29, 2010.
EVE-PR has the meaning specified in the Preamble.
EVE-VEN has the meaning specified in the Preamble.
EVE-VEN Change of Control means the entry into an agreement or the consummation of any direct or indirect sale, assignment, transfer, conveyance, pledge, hypothecation or other encumbrance, or any other disposition of the shares, or any disposition of all or substantially all of the assets or of all or part of the voting power or power to designate a majority of the board of directors (or another person(s) or body performing similar functions), or any other transfer of beneficial ownership of (with or without consideration and whether voluntarily or involuntarily (including by operation of law)) EVE-VEN by PIBI or an Affiliate of PIBI.
Force Majeure has the meaning specified in Section 6.2.
Government Entity means any federal, national, supranational, state, provincial, Commonwealth, local or foreign or similar government, governmental subdivision, regulatory or administrative body or other governmental or quasi-governmental agency, tribunal, commission, court, judicial or arbitral body or other entity with competent jurisdiction.
Information has the meaning specified in Section 7.1.
-2-
Intellectual Property means any and all trademarks, service marks, copyrights, patents, trade secrets, commercial and/or internet domain names, software, source codes, contract forms, client lists, marketing surveys or other information, the names, features, designs, functionalities and other specifications related to the names of products or services developed or used or that may hereafter be developed offered or sold by any of the parties, and programs, methods of processing, specific design and structure of individual programs and their interaction and unique programming techniques employed therein.
International Trade Laws means: (i) the Trading With the Enemy Act, 50 U.S.C. App. § 5 et seq.; (ii) the International Emergency Economic Powers Act, 50 U.S.C. § 1701 et seq.; (iii) any Executive Order administered by OFAC; (iv) the regulations contained in 31 C.F.R. Parts 500-598; (v) 15 U.S.C. §§ 78m, 78dd-1 to-3 and 78ff, and all requirements administered by the U.S. Securities and Exchange Commission in furtherance of these provisions or any other applicable Law or similar effect; (vi) the Export Administration Act, 50 U.S.C. app. §§ 2401-2420; (vii) the Export Administration Regulations, 15 C.F.R. Parts 730-774; (viii) the U.S. Foreign Trade Regulations, 15 C.F.R. Part 30; and (ix) any similar Law which restricts or governs the ability of any Person to engage, directly or indirectly, in any business with any Person in any country or jurisdiction.
IT Systems has the meaning specified in Section 4.1(b).
Law means any law, statute, ordinance, rule, regulation, code, Order, judgment, injunction or decree enacted, issued, promulgated, enforced or entered by a Government Entity or Self-Regulatory Organization (including, for the sake of clarity, any policy statement or interpretation that has the force of law with respect to any of the foregoing, and including common law).
Losses means losses, liabilities, claims, damages, fines, expenses, penalties, interest expense, costs and fees and disbursements, (including reasonable legal counsel and experts fees and disbursements), net of any amounts recovered with respect thereto under insurance policies covering any liability thereof if and to the extent applicable in each case, individually or collectively.
OFAC has the meaning specified in the definition of Restricted Party.
Order means any order, injunction, judgment, decree, writ or other enforcement action of a Government Entity.
Operating Committee has the meaning specified in Section 2.7.
Payment Due Date has the meaning specified in Section 3.1(b).
Person means an individual, a corporation, a partnership, an association, a limited liability company, a joint venture, a Government Entity, a trust or other entity or organization.
-3-
Personnel means the employees and agents of the Service Provider who are assigned to perform any element or sub-element of the Transition Service.
Parent has the meaning specified in the Recitals.
Reasonable Best Efforts means, with respect to a party hereto, prompt and persistent efforts as a prudent Person desirous of achieving a result would use in similar circumstances; provided that the parties hereto will be required to expend only such resources as are commercially reasonable in the applicable circumstances.
Restricted Party means: (i) any country, person, entity or vessel that is a target of the laws listed in clauses (i) through (iv) of the definition of International Trade Laws or any person, entity or vessel, directly or indirectly, controlled by or acting for or on behalf of any such target, or (ii) any person, entity or vessel listed on the Specially Designated Nationals and Blocked Persons List maintained by the United States Department of Treasury Office of Foreign Assets Control ( OFAC ), or listed on the Debarred Persons, Denied Persons, or Entity Lists maintained by agencies of the United States government.
Receiving Party has the meaning specified in Section 7.1.
Self-Regulatory Organization means the Financial Industry Regulatory Authority, the American Stock Exchange, the National Futures Association, the Chicago Board of Trade, the New York Stock Exchange, any national securities exchange (as defined in the Securities Exchange Act of 1934, as amended), any other securities exchange, futures exchange, contract market, any other exchange or corporation or similar self-regulatory body or organization.
Service Continuation has the meaning specified in Section 2.2.
Service Provider means, with respect to each element or sub-element of a Transition Service under the terms of this Agreement, the entity providing such support.
Service Recipient means, with respect to each element or sub-element of the Transition Service under the terms of this Agreement, EVE-VEN or any of its Subsidiaries receiving such support.
Steering Committee has the meaning specified in Section 2.7.
Subsidiary means, as to any Person, any other Person Controlled by such Person, whether directly or indirectly through one or more intermediaries.
Transfer Taxes has the meaning specified in Section 10.1.
Transition Service means the transition support provided by a Service Provider on the terms and conditions set forth in this Agreement, comprised of the elements or sub-elements of the Transition Service set forth on Exhibit A hereto.
-4-
Transition Service Period has the meaning set forth in Section 2.2.
Section 1.2 Interpretation and Rules of Construction . In this Agreement, except to the extent otherwise provided or that the context otherwise requires:
(a) when a reference is made herein to an Article, Section or Exhibit, such reference is to an Article or Section of, or an Exhibit to, this Agreement, unless otherwise indicated;
(b) the table of contents and headings herein are for reference purposes only and do not affect in any way the meaning or interpretation of this Agreement;
(c) whenever the words include, includes or including are used herein, they are deemed to be followed by the words without limitation;
(d) the words hereof, herein and hereunder and words of similar import, when used herein, refer to this Agreement as a whole and not to any particular provision of this Agreement;
(e) all terms defined herein have the defined meanings when used in any certificate or other document made or delivered pursuant hereto, unless otherwise defined therein;
(f) the definitions contained herein are applicable to the singular as well as the plural forms of such terms (other than, for the avoidance of doubt, with respect to the terms EVE-VEN and Companies);
(g) any Law defined or referred to herein or in any agreement or instrument that is referred to herein means such Law as from time to time amended, modified or supplemented, including by succession of comparable successor Laws;
(h) references to a Person are also to its successors and permitted assigns; and
(i) it is the intention of the parties that this Agreement not be construed more strictly with regard to one party than with regard to any other party.
-5-
ARTICLE II
SERVICES AND SCOPE OF SERVICES
Section 2.1 Provision of Transition Service . On the terms and subject to the conditions contained herein and in Exhibit A hereto, EVE-PR shall provide, or cause the applicable Service Provider to provide, to the applicable Service Recipient, the Transition Service as defined above and further set forth in Exhibit A hereto for the term set forth therein. Any decision as to which Affiliate of EVE-PR (or EVE-PR itself) shall be a Service Provider with respect to an element or sub-element of the Transition Service shall be made by EVE-PR in its sole discretion, except to the extent specified in Exhibit A hereto; provided that nothing in this Agreement shall relieve EVE-PR from its obligations hereunder to provide any element or sub-element of the Transition Service and EVE-PR shall remain fully liable for the obligations of any Service Provider. Any decision as to which Subsidiary of EVE-VEN (or EVE-VEN itself) shall be a Service Recipient with respect to an element or sub-element of the Transition Service shall be made by EVE-VEN in its sole discretion, except, in each case, to the extent specified in Exhibit A hereto.
Section 2.2 Term of Transition Service (a) . (a) The provision of the Transition Service shall commence upon the Effective Date and shall terminate on the earliest of (i) twelve (12) months after the Effective Date or such longer or shorter period as set forth in Exhibit A hereto with respect to an element or sub-element of the Transition Service and (ii) the date any such element or sub-element of the Transition Service is terminated by EVE-VEN pursuant to Section 6.1 (for each element or sub-element, the Transition Service Period ). In the event that EVE-VEN requests continuation of any element or sub-element of the Transition Service no later than thirty (30) days prior to the end of the periods referenced in this Section 2.2 (a Service Continuation ), the parties hereto agree that, subject to Sections 2.6(b) and 2.8(b), the Service Continuation shall be provided upon similar terms (including price, term and service levels) governing the provision of such element or sub-element of the Transition Service for such longer period as the parties hereto may mutually determine in good faith based on the reasonable needs of the parties hereto, unless otherwise agreed to by the parties in writing.
(b) EVE-VEN and Popular shall use their Reasonable Best Efforts to (at their own expense) make or obtain any approvals, permits and licenses, and implement such systems, as may be necessary for EVE-VEN to provide the elements and sub-elements of the Transition Service independent of EVE-PR as soon as commercially reasonably practicable following the Closing Date. EVE-PR shall use Reasonable Best Efforts to cooperate with EVE-VEN and Popular in fulfilling their obligations under the preceding sentence.
Section 2.3 Additional Elements and Sub-elements of the Transition Service . If, at any time during the term of this Agreement, EVE-VEN reasonably determines that in order to operate the Business it is necessary for EVE-PR to provide, or cause to be provided, any support that was being provided by EVE-PR or its Affiliates to the Business prior to Closing that was not theretofore included as an element or sub-element of the Transition Service, EVE-PR shall, subject to Section 2.6(b), make such support available (the Additional Support ), or shall cause such support to be made available, to EVE-VEN consistent with the other terms and conditions of this Agreement. For such additional elements or sub-elements of the Transition Service, the fee charged to EVE-VEN shall be equal to Cost.
-6-
Section 2.4 Amendments to Exhibit A . If EVE-VEN requests any Additional Support and/or Service Continuation, and the parties hereto agree on the terms of such Additional Support and/or Service Continuation, Exhibit A hereto shall be amended to include the terms of any Additional Support or Service Continuation, as the case may be.
Section 2.5 Replacement Service . Subject to Section 2.6(b), if for any reason outside EVE-PRs control, EVE-PR or its Affiliates are unable to provide any element or sub-element of the Transition Service to any Service Recipient pursuant to the terms of this Agreement, EVE-PR shall, or cause its Affiliates to, provide to EVE-VEN substantially equivalent support in accordance with the terms of this Agreement, which such support shall be considered an element or sub-element of the Transition Service for the purposes of this Agreement.
Section 2.6 Standard of Performance; Scope of Service; Excuse from Performance .
(a) Subject to Section 2.6(b), (i) EVE-PR shall provide, or cause any Service Provider to provide, all elements and sub-elements of the Transition Service at the same level of care with which such support was provided to the Business prior to the date of the Reorganization Agreement, (ii) in performing any element or sub-element of the Transition Service, EVE-PR shall, and shall cause any Service Provider to, employ methods, procedures and utilities of a quality at least equal to those employed by EVE-PR with respect to its own business and affairs, and (iii) the scope of each element or sub-element of the Transition Service shall be the same as the scope of such element or sub-element when provided as a service by EVE-PR or its Affiliates to the Business or its customers, as applicable, in the ordinary course prior to the date of the Reorganization Agreement. EVE-PR and EVE-VEN shall, and shall cause each Service Provider and Service Recipient, as applicable, to use their Reasonable Best Efforts to cooperate with each other in all matters relating to the provision of the Transition Service and the elements and sub-elements thereof.
(b) Notwithstanding anything to the contrary contained herein, EVE-PR shall not be obligated to provide, or cause to be provided, an element or sub-element of the Transition Service or any replacement service in accordance with Section 2.5, if the provision of such element or sub-element (i) would violate (A) any agreement or license to which EVE-PR or any of its Affiliates are currently subject or (B) any Law, (ii) would result in the disclosure of information subject to any applicable privileges (including the attorney-client or similar privilege), in the case of clauses (i) and (ii), as reasonably determined by EVE-PR, or (iii) requires EVE-VEN and/or Popular to obtain a consent, license or approval under Section 2.8(b) and EVE-VEN or Popular, as the case may be, fails to obtain such consent, license or approval (it being understood that EVE-PR shall have no obligation to obtain any such consent, license or approval). In the event EVE-PR is unable to perform its obligations under this Agreement in accordance with this Section 2.6(b), EVE-PR shall promptly notify EVE-VEN and EVE-VEN shall be relieved of the obligation to pay any amount due pursuant to Exhibit A corresponding to any element or sub-element of the Transition Service that EVE-PR determines it cannot provide, or cause to be provided, in accordance with the first sentence of this Section 2.6(b).
-7-
Section 2.7 Steering Committee and Operating Committee . In order to monitor, coordinate and facilitate implementation of the terms and conditions of this Agreement, the parties hereto shall establish (i) a Steering Committee consisting of at least one (1) senior executive from each party hereto and whereby each party hereto is equally represented and (ii) an Operating Committee consisting of one (1) representative of each party hereto from each functional area that is the subject of Exhibit A hereto and whereby each party hereto is equally represented. The Steering Committee shall provide general oversight of the terms and conditions of this Agreement and shall work in good faith to resolve any disputes arising under this Agreement as set forth under Article IX. The Operating Committee shall be responsible for the day-to-day operations related to the implementation of the terms and conditions of this Agreement and the Exhibits hereto. The initial Steering Committee representatives shall be Roberto Negron for EVE-VEN and Miguel Mercado for EVE-PR. The initial Operating Committee representatives shall be Aida Medina for EVE-VEN and Juan Carlos Lebrón and Raul Lebron for EVE-PR. The initial Steering Committee and Operating Committee representatives shall not be changed by either party hereto on less than ten (10) days prior written notice to the other party hereto. The Steering Committee and Operating Committee representatives shall meet at least monthly (or more frequently if needed) during the term of this Agreement. The Steering Committee and Operating Committee representatives for each party hereto shall stay reasonably apprised of the activities of the employees, agents and contractors of such party who are providing or receiving any element or sub-element of the Transition Service in order to maximize efficiency in the provision and receipt of the Transition Service.
Section 2.8 Third-party Providers .
(a) With respect to an element or sub-element of the Transition Services that is currently outsourced by EVE-PR to third parties, EVE-PR shall use Reasonable Best Efforts to, subject to Section 2.6(b), cause such third parties to provide such service to the applicable Service Recipient, but in each case, only in accordance with the terms and conditions of this Agreement. In the event EVE-PR is not able to secure the agreement of any third parties to provide any element or sub-element of the Transition Services to the applicable Service Recipient, the parties hereto will mutually cooperate to obtain substantially similar services from another source on substantially similar terms and conditions as those currently being provided.
(b) EVE-VEN and Popular shall use Reasonable Best Efforts to obtain (at their own expense) all consents, licenses (including any license modification required by the software owner) or approvals from any Person necessary to permit the Service Provider to perform its obligations hereunder.
Section 2.9 Service Providers Employees . Subject to Section 2.6, the Service Provider shall be responsible for selecting and supervising in good faith the Personnel who will perform any particular element or sub-element of the Transition Service and performing all administrative support with respect to such Personnel, including establishing compensation structure and workload balancing.
-8-
Section 2.10 Availability of Information . EVE-VEN shall, or shall cause the Service Recipient to, make available on a timely basis to the Service Provider all information reasonably requested by such Service Provider to enable it to provide the Transition Service and provide reasonable access to the Service Provider to EVE-VENs or Service Recipients premises to the extent necessary for purposes of providing the Transition Service.
Section 2.11 Limited Warranty . Subject to Section 2.6, neither EVE-PR nor any Service Provider warrants herein that the scope of the Transition Service shall meet EVE-VENs requirements. No oral information or advice given by EVE-PR or any Service Provider or any of their respective representatives shall in any way increase the scope of EVE-PRs respective obligations under this Agreement.
Section 2.12 Compliance with Laws . Neither Popular nor EVE-VEN shall violate any Laws. Without limiting the foregoing, neither Popular nor EVE-VEN shall (i) become a Restricted Party, (ii) violate, directly or indirectly, any International Trade Laws (in the case of clauses (i) and (ii), as if EVE-VEN was subject to such Laws) or (iii) use, directly or indirectly, any Transition Service or any element or sub-element of the Transition Services in a manner, or otherwise engage in any conduct, take any action or fail to take any action, that EVE-PR reasonably believes would cause it, Carib Holdings, Inc., any holder of any equity interest in Carib Holdings, Inc. or any of their respective Affiliates to violate any Law or any agreement or undertaking to which it, Carib Holdings, Inc. or any of their respective Affiliates is a party or is bound. For the avoidance of doubt, the term Affiliate as used in this Section 2.12 shall also include Apollo Global Management, LLC and each of its related investment funds and management companies. Popular and EVE-VEN shall notify EVE-PR immediately upon becoming aware of any breach of Section 2.12.
Section 2.13 Transition Support . Subject to Sections 6.1(d) and (e), promptly after the termination of the Transition Service (but in no event more than 30 days in case such termination is pursuant to Section 6.1(b) or 6.2(c), and in no event more than 10 days, or such time as mutually agreed by the parties hereto, in case such termination is pursuant to Section 6.1(a)), or any element or sub-element thereof, in accordance with this Agreement or the request of EVE-VEN, EVE-PR shall, or shall cause the Service Provider to, subject to applicable Law and at the reasonable cost (without any mark-up) of EVE-VEN, use Reasonable Best Efforts to transfer all data concerning the relevant element or sub-element of the Transition Service to the Service Recipient. In addition, if reasonably requested by EVE-VEN, EVE-PR shall deliver, or cause to be delivered, to the Service Recipient promptly (but in no event more than sixty (60) days after) all records, data, files and other information received or generated for the benefit of the Service Recipient in connection with the provision of such element or sub-element of the Transition Service; provided, however, that EVE-PR shall have the right to retain an archival copy of such records to the extent required by applicable Law or for the purpose of responding to regulatory requests or intraparty claims.
-9-
ARTICLE III
FEES; BILLING; PAYMENT
Section 3.1 Costs of Transition Service .
(a) The cost charged to the Service Recipient for each element or sub-element of the Transition Service shall be as set forth in Exhibit A (such costs, together with any reasonable pass-through costs or other reasonable out-of-pocket expenses incurred by the Service Providers in providing the Transition Service, collectively, the Costs , and with respect to any element or sub-element of the Transition Service, Cost ) and EVE-VEN agrees to pay such Costs on a monthly basis during the term of this Agreement.
(b) EVE-VEN shall pay EVE-PR within thirty (30) days of receipt of a written invoice (containing such detail as EVE-VEN may reasonably request) from EVE-PR (the thirtieth (30th) day following receipt of such written invoice herein referred to as the Payment Due Date ), for the Cost of the Transition Service rendered hereunder, which invoice shall be delivered by EVE-PR to EVE-VEN by the twentieth (20th) day of each month, or if such day is not a Business Day, the next succeeding Business Day, for the Transition Service provided during the preceding month; provided that EVE-VEN shall not pay any invoiced amount that it contests in good faith by giving EVE-PR written notice of such dispute on or prior to the Payment Due Date, in which case EVE-VEN shall pay all amounts not in dispute by the Payment Due Date.
(c) Payments shall be made by wire transfer to an account designated in writing from time to time by the Service Provider. Any undisputed amount due under this Agreement that is not paid by the Payment Due Date shall bear interest at an annual rate of interest equal to one and a half percent (1.5%). Any payment under this Agreement shall be made free and clear of any deduction or withholding for Taxes. In the event that any deduction or withholding for such Taxes is required by Law, EVE-VEN shall timely remit any such deduction or withholding for Taxes to the appropriate taxing authority and provide the Service Provider with a receipt confirming such payment. EVE-PR and EVE-VEN shall reasonably cooperate to determine whether any deduction or withholding for Taxes applies to the services provided, and if so, shall further reasonably cooperate to minimize applicable withholding taxes (e.g., by providing tax residency certificates and other documents required under a certain tax treaty to obtain the benefit of a lower withholding rate).
-10-
ARTICLE IV
INTELLECTUAL PROPERTY
Section 4.1 Ownership and Licensing of Intellectual Property .
(a) If in connection with its provision or receipt of the Transition Service a party hereto provides, or provides access to, the other party hereto and/or its Affiliates any Intellectual Property owned by such providing party or its Affiliates, such providing party hereby grants to the other party and its Affiliates, during the Transition Service Period, a non-exclusive, revocable, non-transferable (except as provided in Section 10.6), non-sublicensable, royalty-free, fully paid-up license to such Intellectual Property, solely to the extent necessary to provide or receive the Transition Service in accordance with this Agreement. To the extent that a party hereto provides, or provides access to, the other party hereto and/or its Affiliates any Intellectual Property not owned by it or its Affiliates, such providing party hereby grants to the other party and its Affiliates, during the Transition Service Period, a non-exclusive, revocable, non-transferable (except at provided in Section 10.6), non-sublicensable, royalty-free, fully paid-up sublicense to such Intellectual Property, solely to the extent necessary to provide or receive the Transition Service in accordance with this Agreement; provided that the other partys and its Affiliates access to, use of and rights for such third-party Intellectual Property shall be subject in all regards to any restrictions, limitations or other terms or conditions imposed by the licensor of such Intellectual Property, which terms and conditions will be provided to Service Recipient by Service Provider. Upon the termination or expiration of any element or sub-element of the Transition Service pursuant to this Agreement, the license or sublicense, as applicable, to the relevant Intellectual Property provided in connection with that element or sub-element will automatically terminate; provided , however , that all licenses and sublicenses granted hereunder shall terminate immediately upon the expiration or earlier termination of this Agreement in accordance with the terms hereof.
(b) Each party hereto, for itself and its Affiliates, shall permit or provide to the other party hereto and its Affiliates reasonable access to their respective software, networks, hardware and other information technology equipment ( IT Systems ) to the extent necessary to provide or receive the Transition Service as contemplated by and in accordance with this Agreement. The party accessing the others IT Systems shall comply with the security and access policies generally required by that party for access to its IT Systems, which terms and conditions will be provided to Service Recipient by Service Provider.
(c) Except as otherwise expressly provided in this Agreement, no party hereto or its Affiliates shall have any rights or licenses with respect to any Intellectual Property of the other party hereto or its Affiliates. All rights and licenses not expressly granted in this Agreement are expressly reserved by the relevant party.
ARTICLE V
INDEMNIFICATION; LIMITATION OF LIABILITY
Section 5.1 Indemnification by EVE-PR . EVE-PR shall indemnify, defend and hold harmless EVE-VEN and its Affiliates (other than EVE-PR or any of its Affiliates in the case of EVE-VEN on and after the Closing) and their respective directors, officers and employees and their heirs, successors and permitted assigns from, against and in respect of any and all Losses imposed on, sustained by, incurred or suffered by, or asserted against, EVE-VEN and its Affiliates, whether in respect of third-party claims, claims between the parties hereto, or otherwise, directly or indirectly arising out of or as a result of EVE-PRs material breach of this Agreement; provided , however , that EVE-PR shall have no liability of any kind to EVE-VEN or its Affiliates for the Transition Service rendered by it (or by any Service Provider retained by it)
-11-
hereunder except to the extent that such Losses arise out of EVE-PRs own gross negligence or willful misconduct; provided , further , that EVE-PR shall not in any event be liable for (a) any Losses that are not direct, actual damages or (b) any consequential, punitive, special or speculative damages under this Agreement, in each case, unless such damages are (i) paid pursuant to a third-party claim or (ii) caused by a breach of Article VII. EVE-PR shall not be liable hereunder for any act or omission to act by EVE-PR or any Service Provider retained by EVE-PR if such action is taken at EVE-VENs direction. In no event shall the aggregate liability of EVE-PR under this Agreement exceed an amount equal to the aggregate payments made by EVE-VEN to EVE-PR for the Transition Service provided hereunder.
Section 5.2 Indemnification by EVE-VEN and Popular . Each of EVE-VEN and Popular hereby agrees, jointly and severally, that it shall indemnify, defend and hold harmless EVE-PR and its Affiliates and their respective directors, officers, shareholders, partners, members and employees and their heirs, successors and permitted assigns from, against and in respect of any and all Losses imposed on, sustained by, incurred or suffered by any of EVE-PR and its Affiliates arising out of or as a result of (a) Populars and EVE-VENs material breach of this Agreement (it being understood that any violation of Section 2.12 shall be deemed to be a material breach), or (b) any actions taken by EVE-PR or any Service Provider at the direction of EVE-VEN or Popular; provided, however, that EVE-VEN shall not in any event be liable for (i) any Losses that are not direct, actual damages or (ii) any consequential, punitive, special or speculative damages under this Agreement, in each case, unless such Losses are paid pursuant to a third-party claim or caused by a breach of Article VII.
Section 5.3 Procedures . Any claim for indemnification under this Agreement shall be made in accordance with the procedures set forth in Article IX of this Agreement.
ARTICLE VI
TERMINATION; FORCE MAJEURE
Section 6.1 Termination .
(a) EVE-VEN, and any Service Recipient, may terminate the Transition Service or any element or sub-element of the Transition Service provided to it or on its behalf, either in whole or in part, under this Agreement upon ninety (90) days written notice to EVE-PR (or such shorter time period as is mutually agreed upon in writing by EVE-PR and EVE-VEN); provided that no termination shall be effective in the event that EVE-PR demonstrates that a proposed termination of any element or sub-element of the Transition Service will adversely affect any Service Providers ability to provide any other element or sub-element of the Transition Service.
(b) EVE-PR may terminate this Agreement if EVE-VEN shall fail to pay any undisputed amount reflected in any invoice in accordance with the terms hereof, upon thirty (30) days prior written notice to EVE-VEN of such termination, unless EVE-VEN pays such undisputed amounts within such 30-day period.
-12-
(c) Upon termination or expiration of any element or sub-element of the Transition Service pursuant to this Agreement, EVE-PR shall have no further obligation to provide, or cause to be provided, such terminated element or sub-element of the Transition Service.
(d) If EVE-VEN, Popular or any of their Affiliates breaches Section 2.12, EVE-PR (i) may terminate this Agreement or any element or sub-element of the Transition Service, without any liability, obligation or penalty and (ii) upon any such termination, EVE-PR shall not be obligated to provide transition support in accordance with Section 2.13.
(e) EVE-PR may terminate this Agreement upon an EVE-VEN Change of Control if the acquiring, or resulting, entity is not reasonably acceptable to EVE-PR and upon any such termination, EVE-PR shall not be obligated to provide transition support in accordance with Section 2.13.
(f) This Agreement shall terminate upon the termination of EVE-PRs obligations to provide, or cause to be provided, each of the elements and sub-elements of the Transition Service, as set forth in Section 2.1.
(g) Article I (Definitions), Section 2.12 (Compliance with Law), Section 4.1(b) (IT Systems), Article V (Indemnification; Limitation of Liability), Article VII (Confidentiality), this Article VI (Termination; Force Majeure), Article VIII (Books and Records), Article IX (Disputes) and Article X (Miscellaneous) shall survive the termination of this Agreement.
Section 6.2 Force Majeure .
(a) The obligations of EVE-PR under this Agreement shall be suspended during any period in which, but only to the extent that, EVE-PR is actually prevented or materially hindered from complying therewith by any of the following causes beyond its reasonable control: (i) acts of God, (ii) weather, fire or explosion, (iii) war, invasion, riot, domestic insurrection, acts of terrorism or other civil unrest, (iv) national or regional emergency, or (v) changes in Law that would cause EVE-PR or Service Provider, as the case may be, to violate the changed Law by providing the Transition Service; provided , that with respect to clause (v) EVE-PRs obligation to provide a service shall be suspended only with respect to the element or sub-element of the Transition Service that would cause the violation of Law to occur (all of the foregoing referred to herein as a Force Majeure ). Upon the occurrence of a Force Majeure, EVE-PR shall, as soon as reasonably practicable, give notice to EVE-VEN stating the suspension of the affected element(s) or sub-element(s) of the Transition Service, the date and expected duration and extent of such suspension and the cause thereof (which notice may be updated by EVE-PR should the expected duration and extent of such suspension change). EVE-PR shall thereafter use its reasonable efforts to overcome the Force Majeure.
(b) EVE-VEN shall not be required to pay for any suspended element or sub-element of the Transition Service during which it is not being provided to EVE-VEN. EVE-PR agrees that if it experiences any shortage, interruption, delay, inadequacy or limitation in the
-13-
availability of any of any element or sub-element of the Transition Service (by reason of Force Majeure) and is unable to fulfill EVE-VEN's requirements for such services, EVE-PR shall treat EVE-VEN no less favorably than any other business of EVE-PR in the allocation by EVE-PR between such businesses and EVE-VEN of such affected service and in a manner consistent with past practice.
(c) If EVE-PRs performance under this Agreement is suspended or rendered impractical by reason of Force Majeure for a period in excess of thirty (30) days, EVE-VEN shall have the right to terminate this Agreement with respect to the disrupted element(s) or sub-element(s) of the Transition Service immediately upon written notice to EVE-PR. An event of Force Majeure shall not operate to extend the term of this Agreement or to limit amounts payable for the elements or sub-elements of the Transition Service rendered on or prior to the actual date of the event of Force Majeure.
ARTICLE VII
CONFIDENTIALITY; DELIVERY OF INFORMATION
Section 7.1 Confidential Information . Information means any confidential or proprietary information, which is identified as such in writing, obtained by a party hereto or its Affiliates, its respective officers, directors, employees, agents, contractors and representatives (the Receiving Party ) from the other party hereto or its Affiliates, its respective officers, directors, employees, agents, contractors and representatives (the Disclosing Party ) concerning the past, present or future business activities of these entities or persons, including any information relating to customers and related personal data, pricing, methods, processes, financial data, lists, technical data, apparatus, statistics, programs, specifications, documentation, research, development or related information.
Section 7.2 Disclosure . Except as set forth on Exhibit A hereto:
(a) The Receiving Party shall hold all the Disclosing Partys Information in confidence for the Disclosing Party and, except as set forth in this Agreement or as otherwise may be authorized by the Disclosing Party in writing, the Receiving Party shall not disclose to any person, firm or enterprise, or use for its own benefit, any such Information. The Receiving Party may disclose Information of the Disclosing Party to its officers, directors, employees, agents, contractors and representatives on a need-to-know basis and solely as required in order for the parties hereto to perform their respective obligations under this Agreement.
(b) Without limiting the foregoing, EVE-PR, EVE-VEN and their respective Affiliates shall (A) advise each of their respective officers, directors, employees, agents, contractors and representatives having access to or using such Information of the confidentiality requirements in this Agreement and (B) direct each such officer, director, employee, agent, contractor and representative to treat such Information confidentially; provided , that the Receiving Party shall be responsible for any breach of the confidentiality obligations under this Agreement by any such officer, director, employee, agent, contractor or representative.
-14-
(c) The term Information shall not include any disclosed information that (i) the Receiving Party is required to disclose by Law to which the Receiving Party is subject; provided , however , that, other than in the case of any disclosure by EVE-PR or its Subsidiaries to any state or Federal bank regulatory authorities or OFAC or except as may be prohibited by Law, the Receiving Party shall not make any such disclosure without first notifying the Disclosing Party and allowing the Disclosing Party a reasonable opportunity to seek injunctive relief from (or a protective order with respect to) the obligation to make such disclosure; or (ii) (A) was, at the time of such disclosure by the Disclosing Party, already in the public domain other than as a result of the actions of the Receiving Party in violation hereof, (B) was received by the Receiving Party before, on or after the date hereof on an unrestricted basis from a source unrelated to the Disclosing Party and not known by the Receiving Party to be under a duty of confidentiality to the other party, or (C) was independently developed without reference to the Information.
Section 7.3 Document Retention . Except as set forth on Exhibit A hereto, promptly after the termination or expiration of this Agreement, each Receiving Party shall furnish to the Disclosing Party any and all copies (in whatever form or medium) of all such Information then in the possession of such Receiving Party and destroy any and all additional copies and electronic records then in the possession of the Receiving Party of such Information and of any analyses, compilations, studies or other documents prepared, in whole or in part, on the basis thereof. Notwithstanding anything to the contrary contained in this Agreement, it is understood and agreed that each Receiving Party reserves for itself the right to retain copies (paper or electronic) of any information, including Information that is presented to its board of directors or is otherwise necessary in accordance with its record retention procedures and systems for legal, compliance or regulatory purposes. Each Receiving Party shall maintain the confidentiality of any such retained record to the same extent required under this Agreement.
Section 7.4 Delivery of Information; Cooperation Between the Parties . EVE-PR and EVE-VEN shall provide each other with all such information and materials reasonably necessary to effect EVE-PRs and EVE-VENs prompt and complete performance of their duties and obligations under this Agreement. EVE-PR and EVE-VEN shall notify the other of any contact by any taxing authority or other person or entity asserting a tax liability that could affect that other party directly or indirectly and shall cooperate in the defense, settlement or other resolution of such tax matter. The parties hereto agree that they shall cooperate with each other and shall act in such a manner as to promote the prompt and efficient completion of the obligations hereunder.
ARTICLE VIII
BOOKS AND RECORDS
Section 8.1 EVE-PR shall keep, and make reasonably available to EVE-VEN and its representatives, complete and accurate records and accounts, in accordance with EVE-PRs normal practices with respect to the Business, of all material transactions pertaining to the Transition Service, and shall preserve them for the longer of (a) a period of two (2) years following the end of the fiscal year to which they pertain, (b) the period consistent with EVE-
-15-
PRs retention policies or (c) such longer period as may be necessary to enable EVE-PR to comply with provisions of applicable Law. After the expiration of such period referred to in this Section 8.1, EVE-PR shall have no further duty to retain any of such books and records or to notify EVE-VEN before the disposition or destruction thereof. EVE-VEN may review these books and records upon reasonable advance notice during normal business hours.
ARTICLE IX
DISPUTES
Section 9.1 Resolution Procedure . Each party hereto agrees to use its Reasonable Best Efforts to resolve disputes under this Agreement by a negotiated resolution between the parties hereto or as provided for in this Article IX.
Section 9.2 Exchange Of Written Statements . In the event of a dispute under this Agreement, either party hereto may give a notice to the other party hereto requesting that the Steering Committee in good faith try to resolve (but without any obligation to resolve) such dispute. Not later than fifteen (15) days after said notice, each party hereto shall submit to the other party a written statement setting forth such partys description of the dispute and of the respective positions of the parties hereto on such dispute and such partys recommended resolution and the reasons why such party feels its recommended resolution is fair and equitable in light of the terms and spirit of this Agreement. Such statements represent part of a good-faith effort to resolve a dispute and as such, no statements prepared by a party pursuant to this Article IX may be introduced as evidence or used as an admission against interest in any arbitral or judicial resolution of such dispute.
Section 9.3 Good Faith Negotiations . If the dispute continues unresolved for a period of seven (7) days (or such longer period as the Steering Committee may otherwise agree upon) after the simultaneous exchange of such written statements, then the Steering Committee shall promptly commence good-faith negotiations to resolve such dispute but without any obligation to resolve it. The initial negotiating meeting may be conducted by teleconference.
Section 9.4 Determination of Resolution Panel . Not later than thirty (30) days after the commencement of good-faith negotiations: (i) if the Steering Committee renders an agreed resolution on the matter in dispute, then both parties hereto shall be bound thereby; and (ii) if the Steering Committee does not render an agreed resolution, then either party may submit the dispute to arbitration in accordance with Section 9.5 hereof.
Section 9.5 Arbitration . A matter in dispute hereunder submitted for resolution by arbitration shall be arbitrated in accordance with the then existing commercial arbitration rules of the American Arbitration Association and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof, subject to (a) through (h) below.
(a) Upon the request of either party hereto, the arbitration shall be conducted under the expedited rules of the American Arbitration Association for commercial arbitrations.
-16-
(b) In the case the disputing party determines, in good faith, that the amount of any matter in dispute is less than or equal to $100,000, the number of arbitrators shall be one (1) independent arbitrator appointed by the American Arbitration Association. In the case the disputing party determines, in good faith, that the amount of any matter in dispute is greater than $100,000, the number of arbitrators shall be three (3) independent arbitrators, with one appointed by each party hereto, and the two appointees selecting the third arbitrator in accordance with the said Rules. If either party hereto fails to select an arbitrator within ten (10) days after notice of such failure from the other party or the American Arbitration Association, then the American Arbitration Association shall appoint such arbitrator. If the two appointees are unable to agree on the third arbitrator, then the American Arbitration Association shall select the same using the foregoing qualification.
(c) The arbitration hearing shall be held in San Juan, Puerto Rico, at such date, time and place as established by the arbitrators and the proceedings shall be conducted in English. Witnesses whose native language is not English may give oral or written testimony in their native language, with appropriate translation into English. Documentary evidence in Spanish may be submitted, with appropriate translation into English.
(d) The arbitrators shall have power to rule on their own competency and on the validity of this Agreement to make reference to arbitration.
(e) Not later than fifteen (15) days after the conclusion of the arbitration hearing, but prior to the rendering of any arbitral decision and award, each party hereto may submit to the arbitrators a written statement of such party's (i) understanding and view of the parties' respective positions on the dispute, and (ii) recommendation as to an appropriate resolution of the dispute and the reasons why it believes such resolution is appropriate. In reaching a decision on any dispute hereunder, the arbitrators may take into account such statement.
(f) The arbitrators must render their arbitral decision and award and give a written opinion setting forth the basis of their decision, all not later than forty-five (45) days after the conclusion of the arbitration.
(g) Each party hereto shall take or cause to be taken all reasonable action to facilitate the conduct of the arbitration and the rendering of the arbitral award at the earliest possible date.
(h) The costs of the arbitration shall be borne and paid equally by the parties hereto.
(i) Any arbitration hereunder shall be confidential, and the parties hereto, and their agents and the arbitrators shall not disclose to any non-party the subject of the arbitration, any information about the arbitration or the substance of the proceedings thereunder except as may be required by applicable Law, for insurance purposes, or as necessary to enforce this agreement to arbitrate or any award hereunder or in connection with a request for injunctive relief. Notwithstanding the foregoing, this Section 9.5(i) shall not prevent the parties hereto from disclosing to their Affiliates any information relating to an arbitration.
-17-
Section 9.6 Injunctive Relief . The parties hereto recognize and acknowledge that in the event of a potential, anticipatory or actual breach of this Agreement, it may be necessary or appropriate for the non-breaching party to seek injunctive relief, if and to the extent legally available, in order to avoid harm or further harm to the non-breaching party. If a party desires injunctive relief, it may pursue the same in any court of competent jurisdiction; provided, however, that, if granted, such injunctive relief shall apply only to prevent a breach or further breaches and shall remain in effect only so long as the court deems necessary or appropriate to permit resolution of the underlying disputes in accordance with this Article IX. Neither the seeking of injunctive relief nor the granting thereof is intended or shall result in the application of a substantive or procedural law other than the applicable governing law pursuant to this Agreement.
ARTICLE X
MISCELLANEOUS
Section 10.1 Costs and Expenses . Except as otherwise specified in this Agreement, all costs and expenses, including fees and disbursements of counsel, financial advisors and accountants incurred in connection with this Agreement and the support contemplated thereby, shall be paid by the party hereto incurring such costs and expenses. Each party hereto shall assume the cost of any sales, use, privilege and other transfer or similar taxes ( Transfer Taxes ) imposed upon that party under applicable Law as a result of the transactions contemplated hereby. To the extent any exemptions from such Transfer Taxes are available, EVE-PR and EVE-VEN shall reasonably cooperate to prepare any certificates or other documents necessary to claim such exemptions.
Section 10.2 Notices . All notices, requests, claims, demands and other communications required or permitted to be given hereunder shall be in writing and shall be deemed to have been duly given (a) when delivered by hand, courier or overnight delivery service if transmitted prior to 5 p.m. on a Business Day, upon delivery (and otherwise such notice, request, claim, demand or other communication shall be deemed not to have been given until the next Business Day), or (b) if mailed, four Business Days after deposit in certified or registered mail and with first-class postage prepaid, or (c) in the case of facsimile notice, when sent and transmission is confirmed if transmitted prior to 5 p.m. on a Business Day in the place of receipt (and otherwise such notice, request, claim, demand or other communication shall be deemed not to have been given until the next Business Day), and, regardless of method, addressed to the party at its address or facsimile number set forth below (or at such other address or facsimile number as the party shall furnish the other party in accordance with this Section 10.2):
-18-
-19-
with copies to: | ||||
Sullivan & Cromwell LLP 125 Broad Street New York, New York 10004 |
||||
Telephone: | (212) 558-4000 | |||
Telecopy: | (212) 291-9156 | |||
Email: | toumeyd@sullcrom.com | |||
Attention: | Donald J. Toumey |
Section 10.3 Independent Contractor . Each party hereto agrees and acknowledges that (a) each Service Provider shall act as an independent contractor and not as the agent of EVE-VEN or any of its Affiliates in performing the Transition Service, maintaining control over its Personnel, its subcontractors and their employees, (b) neither Personnel of any Service Provider nor the Personnels subcontractors or their employees shall be considered employees of EVE-VEN or any of its Affiliates until such time, if ever, as they accept an offer of employment from EVE-VEN and (c) nothing in this Agreement will constitute or be construed to be or create a partnership, joint venture, or principal/agent between any Service Provider, on the one hand, and EVE-VEN, on the other.
Section 10.4 Severability . The provisions of this Agreement shall be deemed severable and the invalidity or unenforceability of any provision shall not affect the validity or enforceability of the other provisions hereof. If any provision of this Agreement, or the application thereof to any Person or any circumstance, is invalid or unenforceable, (i) a suitable and equitable provision shall be substituted therefor in order to carry out, so far as may be valid and enforceable, the intent and purpose of such invalid or unenforceable provision and (ii) the remainder of this Agreement and the application of such provision to other Persons or circumstances shall not be affected by such invalidity or unenforceability, nor shall such invalidity or unenforceability affect the validity or enforceability of such provision, or the application thereof, in any other jurisdiction.
Section 10.5 Entire Agreement . This Agreement (including all the Exhibits hereto) constitutes the entire agreement between the parties hereto with respect to the subject matter hereof and thereof and supersede all other prior agreements and understandings, oral or written, between the parties hereto with respect to the subject matter hereof and thereof.
Section 10.6 Assignment . Except to the extent permitted by Article I of this Agreement, EVE-PR shall (i) not delegate any of its duties to perform Services hereunder and (ii) be permitted to assign its rights hereunder to its financing sources for security purposes and the enforcement of all rights and remedies that EVE-PR has against EVE-VEN under this Agreement. EVE-VEN shall not assign or subcontract its rights, duties or obligations under this Agreement, except to (a) Subsidiaries for the purpose of being a Service Recipient (with reasonable prior notice to EVE-PR and (i) subject to EVE-PRs ability to provide any element or sub-element of the Transition Service to such Subsidiary and (ii) notwithstanding any such assignment, EVE-VEN shall cause such Subsidiary to assign any such assigned rights, duties or obligations back to EVE-VEN prior to consummating any transaction that results in such entity
-20-
ceasing to be a Subsidiary of EVE-VEN), (b) its financing sources for security purposes and the enforcement of all rights and remedies that EVE-VEN has against EVE-PR under this Agreement, (c) subject to Section 6.1(e), any Person in connection with a direct or indirect sale, assignment, transfer, conveyance, pledge, hypothecation or other encumbrance, or any other disposition of the shares or substantially all of the assets or of all or part of the voting power, or any other transfer of beneficial ownership of (with or without consideration and whether voluntarily or involuntarily (including by operation of law)) EVE-VEN by PIBI, or (d) with the prior written consent of EVE-PR; provided that, notwithstanding any such assignment, EVE-VEN shall remain responsible for all of its obligations pursuant to this Agreement. This Agreement shall inure to the benefit of and be binding upon the respective successors and permitted assigns of the parties hereto.
Section 10.7 Amendment; Waiver . Any provision of this Agreement may be amended or waived if, and only if, such amendment or waiver is in writing and signed, in the case of an amendment, by EVE-VEN and EVE-PR, or in the case of a waiver, by the party against whom the waiver is to be effective. No failure or delay by any party hereto in exercising any right, power or privilege hereunder shall operate as a waiver thereof nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any other right, power or privilege. The rights and remedies herein provided shall be cumulative and not exclusive of any rights or remedies provided by law, except as otherwise specifically provided in Article V.
Section 10.8 No Third-Party Beneficiaries . Except for the provisions of Article V relating to indemnified parties, this Agreement shall be binding upon and inure solely to the benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other Person, including any union or any employee or former employee of either party hereto, any legal or equitable right, benefit or remedy of any nature whatsoever, including any rights of employment for any specified period, under or by reason of this Agreement.
Section 10.9 Governing Law . This Agreement shall be governed and construed in accordance with the laws of Puerto Rico without regard to any conflict of law rules thereof that would apply to the laws of a different jurisdiction. Each party hereto agrees that it shall bring any action for injunctive relief in accordance with Section 9.6 exclusively in any federal court located in Puerto Rico or any Puerto Rico state court (the Chosen Courts ), and solely in connection with an action for injunctive relief brought in accordance with Section 9.6 (i) irrevocably submits to the exclusive jurisdiction of the Chosen Courts, (ii) waives any objection to laying venue in any such action in the Chosen Courts, (iii) waives any objection that the Chosen Courts are an inconvenient forum or do not have jurisdiction over any party hereto and (iv) agrees that service of process upon such party in any such action for injunctive relief brought in accordance with Section 9.6 shall be effective if notice is given in accordance with Section 10.2. EACH PARTY HERETO ACKNOWLEDGES AND AGREES THAT ANY ACTION FOR INJUNCTIVE RELIEF BROUGHT IN ACCORDANCE WITH SECTION 9.6 IS LIKELY TO INVOLVE COMPLICATED AND DIFFICULT ISSUES, AND THEREFORE EACH SUCH PARTY HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT SUCH PARTY MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY
-21-
SUCH ACTION. EACH PARTY CERTIFIES AND ACKNOWLEDGES THAT (A) NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PARTY WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVER, (B) EACH PARTY HERETO UNDERSTANDS AND HAS CONSIDERED THE IMPLICATIONS OF THIS WAIVER, (C) EACH PARTY HERETO MAKES THIS WAIVER VOLUNTARILY AND (D) EACH PARTY HERETO HAS BEEN INDUCED TO ENTER INTO THIS AGREEMENT BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION 10.9.
Section 10.10 Currency . Unless otherwise specified in this Agreement, all references to currency, monetary values and dollars set forth herein shall mean United States dollars and all payments hereunder shall be made in United States dollars.
Section 10.11 Counterparts . This Agreement may be executed in one or more counterparts, each of which shall be deemed an original, and all of which shall constitute one and the same Agreement.
Section 10.12 No Additional Rights . Except as expressly provided otherwise in this Agreement, the parties hereto agree that no provisions of this Agreement shall grant to either party hereto any additional rights to the other partys proprietary information, technology or know-how.
[Remainder of the page intentionally left blank]
-22-
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed as of the date first written above by their respective duly authorized officers.
EVERTEC, INC. | ||||
By: |
/s/ Félix M. Villamil | |||
Name: | Félix M. Villamil | |||
Title: | President |
[ Signatures continue on the following page. ]
EVERTEC DE VENEZUELA, C.A. | ||
By: | /s/ Ivan Pagani | |
Name: | ||
Title: |
[ Signatures continue on the following page. ]
POPULAR, INC. | ||
By: | /s/ Ivan Pagani | |
Name: | ||
Title: |
Exhibit A
Services
See Attached
Transition Service |
Service Sub-element |
Description |
Cost 1 |
Term / Comments |
||||
Application Processing |
||||||||
Transaction Authorization | Operation of applications related to the authorization of transactions. It includes Tandem International Authorization System (TIAS), B-Trans, and the Web Acquisition System (WAS) applications. | $2,825 monthly | Charging method will be based on distribution of costs effective prior to the Effective Date as defined by Evertecs Finance Dept. | |||||
Credit Cards Processing | Operation of the application related to the credit cards processing. It includes the operation of Card Pack application. | $90,875 monthly | Charging method will be based on distribution of costs effective prior to the Effective Date as defined by Evertecs Finance Dept. | |||||
Credit Cards Collection | Operation of the application related to the credit cards processing. It includes the operation of the Tracker application. | $1,200 monthly | Charging method will be based on distribution of costs effective prior to the Effective Date as defined by Evertecs Finance Dept. | |||||
Accounting |
||||||||
Bookkeeping and financial reporting | Includes Accounts Receivable, Accounts Payable, Property & Equipment Accounting, Accounts Reconciliation, and Financial Reporting (Monthly Balance Sheet and Income Statement) and review of Payroll information prepared at Venezuela. | $5,986 monthly | Charging method will be based on distribution of costs effective prior to the Effective Date as defined by Evertecs Finance Dept. | |||||
Applications Maintenance |
||||||||
IT professional services. | IT professional services for changes needed in the applications for either regulatory or business requirements. | Cost will be based on hours consumed and cost per role as per table in Exhibit A-1. | Hourly rate per person will be based on charge back method in effect prior to the Effective Date. | |||||
Infrastructure Maintenance |
||||||||
IT professional services. | IT professional services for infrastructure changes needed. | Cost will be based on hours consumed and cost per role as per table in Exhibit A-1. | Hourly rate per person will be based on charge back method in effect prior to the Effective Date. | |||||
LAN Access Fees |
||||||||
Services related to the provision of LAN Access. | LAN Access feeusers access to LAN including LAN port usage, e-mail account and usage, Internet access, antivirus for exchange, anti-spamming tool, e-mail archiving, proxies, firewalls, routers, and switches per port per year. Includes virus detection services for desktops. | $1,055 monthly | Charging method will be based on distribution of costs effective prior to the Effective Date as defined by Evertec's Finance Dept. | |||||
E-mail System Archiving
|
||||||||
Services related to the operation of the e-mail service. | $1,825 monthly | Charging method will be based on distribution of costs effective prior to the Effective Date as defined by Evertecs Finance Dept. | ||||||
Applications migration. |
||||||||
It Professional Services utilized in the migration and configuration of the front and back office applications to EVE-VEN. | IT services needed for the migration and configuration of the following applications: TISA, B-Trans, CardPack, Tracker, WAS, Office Outlook and Accounting System. The services will also include support for the installation and configuration of the hardware and system software necessary to operate the applications locally in Venezuela including internet connections. | Cost will be based on hours consumed and cost per role as per table in Exhibit A-1. | Hourly rate per person will be based on charge back method in effect prior to the Effective Date. |
Transition Service |
Service Sub-element |
Description |
Cost 1 |
Term / Comments |
||||
Training and knowledge transfer for the operations and administration of the applications transferred. |
||||||||
Training |
Training of local resources for the operations of the applications migrated to Venezuela.
The training will include the operation of TISA, B-Trans, CardPack, Tracker, WAS, Office Outlook and Accounting System applications. |
Cost will be based on hours consumed and cost per role as per table in Exhibit A-1. | Hourly rate per person will be based on charge back method in effect prior to the Effective Date. | |||||
Knowledge Transfer | Knowledge transfer for the operation of TISA, B-Trans, CardPack, Tracker, WAS, Office Outlook and Accounting System applications. Knowledge transfer will include temporary support for the applications operations and on the job training. | Cost will be based on hours consumed and cost per role as per table in Exhibit A-1. | Hourly rate per person will be based on charge back method in effect prior to the Effective Date. |
1 | Subject to the provisions of Sections 2.3, 2.4 and 6.1 of the Transition Services Agreement, if the parties agree on the terms (including the Cost) for any Additional Support or Service Continuation, or a party terminates any element or sub-element of a Transition Service, the monthly Costs set forth herein may be modified, additional costs incorporated and/or deleted to account for any such Additional Support, Service Continuation or termination of Transition Services (or any element or sub-element of the Transition Services), as the case may be. Any such incorporation, modification or deletion shall be reflected in the monthly invoices required under section 3.1(b) of the Transition Services Agreement. |
Exhibit A-1 |
||||||
Role Name |
Role Code | Cost | ||||
Application Analyst |
APLA | $ | 47.51 | |||
Application Control Technician |
ACTE | $ | 47.51 | |||
Application Technician |
APLT | $ | 47.51 | |||
Application Tester |
APPT | $ | 47.51 | |||
BC Manager |
BCMNGR | $ | 70.15 | |||
BC Project Coordinator |
BCPC | $ | 54.12 | |||
Business Analyst |
BUSA | $ | 58.44 | |||
Business Analyst Network |
BUSAN | $ | 58.44 | |||
Communication Network Specialist |
NETS | $ | 58.44 | |||
Consulting Project Manager |
CPMR | $ | 58.44 | |||
DBA Specialist |
DBSPEC | $ | 71.18 | |||
Division Manager |
DIVM | $ | 140.50 | |||
ECS Consulting Project Manager |
ECSMNG | $ | 98.22 | |||
ECS Project Coordinator |
ECSPC | $ | 81.08 | |||
ECS System Consultant |
ECSCONS | $ | 77.55 | |||
EIS Consultant |
EISCON | $ | 47.40 | |||
ETL Specialist |
ETLSPEC | $ | 56.81 | |||
Electronic Banking Specialist |
EBSP | $ | 42.98 | |||
IT Project Coordinator |
PPRC | $ | 86.34 | |||
Industrial Engineer |
INDE | $ | 71.18 | |||
Information Security Analyst |
ISSA | $ | 42.98 | |||
Information Security Supervisor |
ISUP | $ | 42.98 | |||
Information Security Technician |
ITEC | $ | 42.98 | |||
Infrastructure Project Coordinator |
IPRC | $ | 86.53 | |||
Int-Lider de Programacion |
INTLPROG | $ | 32.28 | |||
Junior Architect |
JARCH | $ | 74.32 | |||
Manager |
MNGR | $ | 118.13 | |||
Network Analyst |
NETA | $ | 58.44 | |||
Network Engineer |
NETE | $ | 71.18 | |||
Network Operator |
NETO | $ | 42.98 | |||
Network Project Coordinator |
NPRC | $ | 58.44 | |||
Network Supervisor |
NSUP | $ | 42.98 | |||
Network System Programmer |
NWSP | $ | 71.18 | |||
Network Technician |
NETT | $ | 36.65 | |||
Operation Supervisor Application |
OSUPA | $ | 76.80 | |||
Operation Supervisor Network |
OSUPN | $ | 76.80 | |||
Operations Supervisor |
OSUP | $ | 76.80 | |||
Programmer |
PROG | $ | 46.76 | |||
Programming Specialist |
SPEC | $ | 71.51 | |||
Programming Supervisor |
PSUP | $ | 86.53 | |||
Quality Assurance Coordinator |
QACORD | $ | 64.27 | |||
Quality Control Coordinator |
QCCORD | $ | 37.76 | |||
Senior Architect |
SARCH | $ | 118.13 | |||
Senior Network Engineer |
SNTE | $ | 71.18 | |||
Senior Programmer |
SPRG | $ | 61.58 | |||
Senior System Programmer |
SRSP | $ | 71.18 | |||
System Programmer |
SYSP | $ | 71.18 | |||
Systems Analyst |
SYSA | $ | 65.31 | |||
Technical Quality Assurance |
TCQA | $ | 47.51 | |||
Technical Supervisor |
TECS | $ | 86.53 | |||
Technical Writer |
TWRT | $ | 47.51 | |||
Testing Coordinator |
TCORD | $ | 52.96 | |||
Trainer |
TRNR | $ | 47.51 | |||
Web Project Coordinator |
WPRC | $ | 86.53 | |||
Web Senior Programmer |
WBSP | $ | 61.58 | |||
Web Specialist |
WEBS | $ | 58.62 |
Exhibit 10.52
EXECUTION VERSION
RIDER AND AMENDMENT NUMBER 1 TO THE VENEZUELA TRANSITION SERVICES AGREEMENT
This Rider and Amendment Number 1 to the Venezuela Transition Services Agreement (Amendment No. 1) is entered into this 1 st of July, 2011 (the Effective Date) by and among EVERTEC, Inc., a corporation organized under the laws of the Commonwealth of Puerto Rico (EVERTEC), TARJETAS Y TRANSACCIONES EN RED TRANRED, C.A., a corporation organized under the laws of the Republic of Venezuela (TRANRED, formerly EVERTEC de Venezuela, C.A.) and Popular, Inc., a corporation organized under the laws of the Commonwealth of Puerto Rico (Popular).
RECITALS
WHEREAS , EVERTEC, TRANRED and Popular are parties to that certain Transition Services Agreement dated as of September 29, 2010 (the Venezuela TSA capitalized terms not otherwise defined herein shall have the meaning set forth in the Venezuela TSA) pursuant to which EVERTEC provides Transition Services to TRANRED with respect to the Business;
WHEREAS , on even date hereof, EVERTEC and TRANRED entered into that certain assignment and assumption agreement (Assignment and Assumption Agreement) pursuant to which TRANRED transferred and assigned to EVERTEC all of TRANREDs right, title and interest in and to the service agreements with the offshore entities listed in Schedule 1 (Offshore Service Agreements) and EVERTEC assumed from TRANRED certain obligations of TRANRED related to the Offshore Service Agreements;
WHEREAS , TRANRED is considering to wind-down its operations and terminate any and all other existing agreements (the Business Termination) and to that end may require additional transition services from EVERTEC, and EVERTEC is willing to provide, or to cause to be provided, such additional transition services under the terms of the Venezuela TSA; and
WHEREAS , the parties have decided it is in their best interest to enter into this Amendment No. 1 to reflect the transactions entered into in the Assignment and Assumption Agreement, to extend the Transition Service Period, and to provide for additional services to be included as part of the Transition Services, as provided for under Sections 2.3 and 2.4 of the Venezuela TSA.
NOW, THEREFORE , in consideration of the premises and the mutual agreements and covenants hereinafter set forth, and for other good and valuable consideration, the parties hereby agree as follows:
1. | Transfer of Offshore Service Agreements . The parties acknowledge that the Offshore Service Agreements listed in Schedule 1 to this Amendment No. 1 have been transferred and assigned to EVERTEC. From and after the effective date of the Assignment and Assumption Agreement and thereon, (a) EVERTEC shall exclude all Costs incurred in connection with Transition Services related to the Offshore Service Agreements from the monthly invoices to TRANRED under the Venezuela TSA, and (b) EVERTEC shall be solely responsible for all costs incurred in connection with the servicing of the Offshore Service Agreements listed in Schedule 1 . |
2. | Additional Definitions . Section 1.1 of the Venezuela TSA is amended to include the following definition(s): |
Business Termination means the winding down of the Business and the possible termination of all service agreements between EVE-VEN and its clients (other than the service agreements with entities doing business from outside of Venezuela (off-shore entities)).
3. | Business Termination . |
(a) In connection with the Business Termination, and in order to effect the Business Termination in a timely and orderly manner, TRANRED anticipates that it is necessary for EVERTEC to provide, or cause to be provided, the termination transition services (the Business Termination Services). Additionally, TRANRED anticipates that it will be necessary for EVERTEC to provide, or cause to be provided, the transition and migration services, as well as data storage and related services to the clients listed in Schedule 2 , subject to the terms and conditions set forth in the respective service agreements with said clients (the Client Services and together with the Business Termination Services, the Termination Assistance Services).
(b) As provided for under Sections 2.3 and 2.4 of the Venezuela TSA, EVERTEC and TRANRED agree to include as Additional Support under the Venezuela TSA the Termination Assistance Services. The Cost for the Termination Assistance Services shall be as set forth in Exhibit A-1 .
(c) EVERTEC and TRANRED further agree that Exhibit A to the Venezuela TSA is hereby amended and restated to include the terms of the Termination Assistance as set forth in the attached Amended and Restated Exhibit A to this Amendment No. 1.
(d) The parties further agree that in order to provide the Termination Assistance Services, the Transition Service Period is hereby amended and extended for an additional twelve (12) months after September 29, 2011. As such, Section 2.2 of the Venezuela TSA is amended and restated in its entirety to read as follows:
Section 2.2 Term of Transition Service . (a) The provision of the Transition Service shall commence upon the Effective Date and shall terminate on the earliest of (i) twenty four (24) months after the Effective Date or such longer or shorter period as set forth in Exhibit A hereto with respect to an element or sub-element of the Transition Service and (ii) the date any such element or sub-element of the Transition Service is terminated by EVE-VEN pursuant to Section 6.1 (for each element or sub-element, the Transition Service Period ). In the event that EVE-VEN requests continuation of any element or sub-element of the Transition Service no later than thirty (30) days prior to the end of the periods referenced in this Section 2.2 (a Service Continuation ), the parties hereto agree that, subject to Sections 2.6(b) and 2.8(b), the Service
2
Continuation shall be provided upon similar terms (including price, term and service levels) governing the provision of such element or sub-element of the Transition Service for such longer period as the parties hereto may mutually determine in good faith based on the reasonable needs of the parties hereto, unless otherwise agreed to by the parties in writing.
(b) Subject to Section 2.2(c) , EVE-VEN and Popular shall use their Reasonable Best Efforts to (at their own expense) make or obtain any approvals, permits and licenses, and implement such systems, as may be necessary for EVE-VEN to provide the elements and sub-elements of the Transition Service independent of EVE-PR as soon as commercially reasonably practicable following the Closing Date. EVE-PR shall use Reasonable Best Efforts to cooperate with EVE-VEN and Popular in fulfilling their obligations under the preceding sentence.
(c) EVE-VEN, Popular and EVE-PR acknowledge that in the event EVE-VEN determines that it is in its best interest to terminate the Business or any service contracts with customers related to the Business, EVE-PR shall cooperate with EVE-VEN to effect the Business Termination. In such case, the parties shall provide the transition support required for (i) a timely and orderly Business Termination and/or (ii) any required transition and migration services under service agreements with customers, and any such transition support shall be treated as Additional Support under Section 2.3 .
4. | Amendment to Section 2.3 of the Venezuela TSA . Section 2.3 of the Venezuela TSA is amended and restated in its entirety to read as follows: |
Section 2.3 Additional Elements and Sub-elements of the Transition Service . If, at any time during the term of this Agreement, EVE-VEN reasonably determines that in order to operate the Business or to effect a Business Termination it is necessary for EVE-PR to provide, or cause to be provided, (i) any support that was being provided by EVE-PR or its Affiliates to the Business prior to Closing that was not theretofore included as an element or sub-element of the Transition Service or (ii) any transition support reasonably necessary for (A) a timely and orderly Business Termination and/or (B) the transition and migration of customers under service agreements, EVE-PR shall, subject to Section 2.6(b), make such support available (the Additional Support), or shall cause such support to be made available, to EVE-VEN consistent with the other terms and conditions of this Agreement. For such additional elements or sub-elements of the Transition Service, the fee charged to EVE-VEN shall be equal to Cost.
5. |
Modification to Costs . Subject to the provisions of Sections 2.3 (as amended), 2.4 and 6.1 of the Venezuela TSA and Paragraph 2 of this Amendment No. 1, if (i) the parties |
3
agree on the terms (including the Costs) for any Additional Support or Service Continuation, and/or (ii) a party terminates any element or sub-element of a Transition Service, and/or (iii) in connection with a Business Termination or otherwise, the number of customers that are part of the Business decreases, then the Costs set forth in the Amended and Restated Exhibit A, as amended pursuant to Section 2(b) and Section 2(c) of this Amendment No. 1, shall be modified, and any additional costs incorporated and/or deleted to account for any such Additional Support, Service Continuation or termination or reduction of Transition Services (or any element or sub-element of the Transition Services), as the case may be. Any such incorporation, modification or deletion shall be reflected in the monthly invoices required under Section 3.1(b) of the Venezuela TSA. |
6. | Scope of Amendments . Except as specifically provided herein, the Venezuela TSA shall not be modified or affected hereby and shall remain in full force and effect. Neither party shall be deemed to have waived any right provided under the Venezuela TSA, except as herein expressly provided. |
7. | Counterparts . This Amendment No. 1 may be executed in any number of counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. |
IN WITNESS WHEREOF , the parties hereto have caused this Amendment No. 1 to be executed as of the Effective Date first written above by their respective duly authorized officers.
Popular, Inc. | EVERTEC, Inc. | |||||||
By: |
/s/ Iván Pagán |
By: |
/s/ Félix M. Villamil |
|||||
Name: | Name: | Félix M. Villamil | ||||||
Title: | Title: | President | ||||||
Tarjetas y Transacciones en Red Tranred, C.A. | ||||||||
|
By: |
/s/ Iván Pagán |
||||||
Name: | Iván Pagán | |||||||
Title: | President |
4
Schedule 1
Offshore Service Agreements
1. | Contrato de Servicios de Procesamiento with Premier Bank International, N.Y., dated July 4, 2006. |
2. | Processing Services Agreement with Girobank, N.Y. (Curaçao) dated July 31, 2006. |
3. | Contrato de servicios with International Union Bank (Panamá) dated May 24, 2007. |
4. | Processing Services Agreement with Novopayment, Inc. (Florida) dated April 1, 2009. |
5. | Convenio de Servicios de Procesamiento with Republic International Bank, N.Y. (Curacao) dated March 28, 2008. |
6. | Contrato de Servicios de Procesamiento with Venecredit Bank & Trust, Ltd. (Cayman Islands) dated September 10, 2008. |
Schedule 2
Customers Transition, Migration, Data Storage and Related Services
1. | 100% Banco, C.A., Banco Comercial |
2. | Venezolano de Crédito, S.A., Banco Universal |
3. | Servitebca |
4. | TEBCA |
5. | Banco Nacional de Crédito, C.A., Banco Universal |
6. | Ferretería EPA |
7. | Inverunion |
Amended and Restated Exhibit A
Transition Service |
Service Sub-element |
Description |
Cost 1 |
Term / Comments |
||||
Application Processing |
||||||||
Transaction Authorization | Operation of applications related to the authorization of transactions. It includes Tandem International Authorization System (TIAS), B-Trans, and the Web Acquisition System (WAS) applications. |
$2,627
monthly |
Charging method will be based on distribution of costs effective prior to the Effective Date as defined by Evertecs Finance Dept. | |||||
Credit Cards Processing | Operation of the application related to the credit cards processing. It includes the operation of Card Pack application. |
$81,787
monthly |
Charging method will be based on distribution of costs effective prior to the Effective Date as defined by Evertecs Finance Dept. | |||||
Credit Cards Collection | Operation of the application related to the credit cards processing. It includes the operation of Tracker application. |
$1,200
monthly |
Charging method will be based on distribution of costs effective prior to the Effective Date as defined by Evertecs Finance Dept. | |||||
Accounting |
||||||||
Bookkeeping and financial reporting | Includes Accounts Receivable, Accounts Payable, Property & Equipment Accounting, Accounts Reconciliation, and Financing Reporting (Monthly Balance Sheet and Income Statement) and review of Payroll Information prepared at Venezuela. |
$5,986
monthly |
Charging method will be based on distribution of costs effective prior to the Effective Date as defined by Evertecs Finance Dept. | |||||
Applications Maintenance |
||||||||
IT professional services. | IT professional services for changes needed in the applications for either regulatory or business requirements. |
Cost will
be based on hours consumed and cost per role as per table in Exhibit A-1. |
Hourly rate per person will be based on charge back method in effect prior to the Effective Date. | |||||
Infrastructure Maintenance |
||||||||
IT professional services. | IT professional services for Infrastructure changes needed. |
Cost will
be based on hours consumed and cost per role as per table in Exhibit A-1. |
Hourly rate per person will be based on charge back method in effect prior to the Effective Date. |
Transition Service |
Service Sub-element |
Description |
Cost 1 |
Term / Comments |
||||
LAN Access Fees |
||||||||
Services related to the provision of LAN Access. | LAN Access fee users access to LAN including LAN port usage, e-mail account and usage, Internet access, antivirus for exchange, anti-spamming tool, e-mail archiving, proxies, firewalls, routers, and switches per port per year. Includes virus detection services for desktops. |
$1,055
monthly |
Charging method will be based on distribution of costs effective prior to the Effective Date as defined by Evertecs Finance Dept. | |||||
E-mail System Archiving |
||||||||
Services related to the operation of the e-mail service. |
$1,825
monthly |
Charging method will be based on distribution of costs effective prior to the Effective Date as defined by Evertecs Finance Dept. | ||||||
Applications migration. |
||||||||
IT Professional Services utilized in the migration and configuration of the front and back office applications to EVE-VEN. | IT services needed for the migration and configuration of the following applications: TISA, B-Trans, CardPack, Tracker, WAS, Office Outlook and Accounting System. The services will also include support for the installation and configuration of the hardware and system software necessary to operate the applications locally in Venezuela including Internet connections. |
Cost will
be based on hours consumed and cost per role as per table in Exhibit A-1. |
Hourly rate per person will be based on charge back method in effect prior to the Effective Date. | |||||
Training and knowledge transfer for the operations and administration of the applications transferred. |
||||||||
Training | Training of local resources for the operations of the applications migrated to Venezuela. The training will include the operation of TISA, B-Trans, CardPack, Tracker, WAS, Office Outlook and Accounting System applications. |
Cost will
be based on hours consumed and cost per role as per table in Exhibit A-1. |
Hourly rate per person will be based on charge back method in effect prior to the Effective Date. | |||||
Knowledge Transfer | Knowledge transfer for the operation of TISA, B-Trans, CardPack, Tracker, WAS, Office Outlook and Accounting System applications. Knowledge transfer will include temporary support for the applications operations and on the job training. |
Cost will
be based on hours consumed and cost per role as per table in Exhibit A-1. |
Hourly rate per person will be based on charge back method in effect prior to the Effective Date. |
1 |
Subject to the provisions of Sections 2.3, 2.4 and 6.1 of the Transition Services Agreement, the monthly Costs set forth herein may be modified, additional costs incorporated and/or deleted to account for Additional Support, Service Continuation or termination of Transition Services (or any element or sub-element of the Transition Services), as the case may be. Any such incorporation, modification or deletion shall be reflected in the monthly invoices required under section 3.1(b) of the Transition Services Agreement. |
Transition Service |
Service Sub-element |
Description |
Cost 1 |
Term / Comments |
||||
Termination Assistance Services |
||||||||
IT Professional Services related to the Business Termination Services of EVE-VENs. | IT professional services for the activities related to the Business Termination of EVE-VEN. |
Cost will
be based on hours consumed and cost per role as per table in Exhibit A-1. |
Hourly rate per person will be based on charge back method in effect prior to the Effective Date. | |||||
IT Professional Services related to the Clients Migration Services of EVE-VENs. | IT professional services required to establish and develop, if necessary, the migration files required for the migration of EVE-VEN clients to their new processors. Also includes all the work and coordination required from EVERTEC for each migration. |
Cost will
be based on hours consumed and cost per role as per table in Exhibit A-1. |
Hourly rate per person will be based on charge back method in effect prior to the Effective Date. | |||||
IT Professional Services and systems related to the data retention requirements and use of related retrieval systems requirements after clients migration or termination of services. | Data storage and related services, including but not limited to data searches and production of documents. |
Storage
costs will be based on type and volume of data to be stored, retention periods and retrieval systems required. Related Services costs will be based on hours consumed and cost per role as per table in Exhibit A-1. |
Hourly rate per person will be based on charge back method in effect prior to the Effective Date. |
Exhibit 10.53
EXECUTION VERSION
RIDER AND AMENDMENT NUMBER 2 TO THE VENEZUELA TRANSITION SERVICES AGREEMENT
This Rider and Amendment Number 2 to the Venezuela Transition Services Agreement (Amendment No. 2) is entered into this 9th of March, 2012 (the Effective Date), by and among EVERTEC, Inc., a corporation organized under the laws of the Commonwealth of Puerto Rico (EVERTEC), TARJETAS Y TRANSACCIONES EN RED TRANRED, C.A, a corporation organized under the laws of the Republic of Venezuela (TRANRED, formerly EVERTEC de Venezuela, C.A.) and Popular, Inc., a corporation organized under the laws of the Commonwealth of Puerto Rico (Popular).
RECITALS
WHEREAS, EVERTEC, TRANRED and Popular are parties to that certain Venezuela Transition Services Agreement dated as of September 29, 2010, as amended pursuant to that certain Rider and Amendment Number 1 to the Venezuela Transition Services Agreement dated as of July 1, 2011 (Rider 1, together, hereinafter, the Venezuela TSA; capitalized terms not otherwise defined herein shall have the meaning set forth in the Venezuela TSA) pursuant to which EVERTEC provides Transition Services to TRANRED with respect to the Business;
WHEREAS, Popular International Bank, Inc., (PIBI), TRANREDs sole stockholder, is in the process of selling all of the issued and outstanding stock of TRANRED (Stock Sale) to COMPUTACIONES NETFI, C.A., a company organized under the laws of the Republic of Venezuela (NETFI) and, to that end, TRANRED, in accordance with Section 2.2(a) of the Venezuela TSA requests a Service Continuation of certain Transition Services for an additional period of time to allow for the effective migration of the Business from EVERTECs system in Puerto Rico to TRANREDS facilities in Venezuela, in order that TRANRED may operate independently from EVERTEC within a reasonable period of time after the closing of the Stock Sale (the Extension Period);
WHEREAS, EVERTEC is willing to provide, or to cause to be provided, the Service Continuation of the Transition Services to TRANRED during the Extension Period, subject to the terms and conditions of this Amendment No. 2; and
WHEREAS, the parties have decided it is in their best interest to enter into this Amendment No. 2 to extend the Transition Service Period to cover the Service Continuation for the Extension Period and provide for such other amendments to the Venezuela TSA as mutually agreed upon.
1
NOW, THEREFORE, in consideration of the premises and the mutual agreements and covenants hereinafter set forth, and for other good and valuable consideration, the parties hereby agree as follows:
1. | Amendment to the Transition Service Period . |
a. | The Transition Service Period is hereby amended and extended for an additional twenty seven (27) months after September 29, 2011. As such, Section 2.2(a) of the Venezuela TSA is amended and restated in its entirety to read as follows: |
Section 2.2 Term of Transition Service . (a) The provision of the Transition Service shall commence upon the Effective Date and shall terminate on the earliest of (i) thirty nine (39) months after the Effective Date or such longer or shorter period as set forth in Amended and Restated Exhibit A hereto with respect to an element or sub-element of the Transition Service and (ii) the date any such element or sub-element of the Transition Service is terminated by TRANRED pursuant to Section 6.1 (for each element or sub-element, the Transition Service Period ). In the event that TRANRED requests continuation of any element or sub-element of the Transition Service no later than thirty (30) days prior to the end of the periods referenced in this Section 2.2 (a Service Continuation ), the parties hereto agree that, subject to Sections 2.6(b) and 2.8(b), the Service Continuation shall be provided upon similar terms (including price, term and service levels) governing the provision of such element or sub-element of the Transition Service for such longer period as the parties hereto may mutually determine in good faith based on the reasonable needs of the parties hereto, unless otherwise agreed to by the parties in writing.
2. | Modification to Costs . After the second anniversary of the Effective Date of the Venezuela TSA, the Costs, of Transition Services being provided as of said date shall be subject to a 10% increase for the remainder of the Transition Service Period. Such percentage increase shall be reflected in the monthly invoices required under Section 3.1(b) of the Venezuela TSA. Nothing stated herein stated shall be deemed to modify Sections 2.4 and 6.1 of the Venezuela TSA or Section 5 of Rider 1. |
3. | ARTICLE I DEFINITIONS . The following modifications to defined terms are made throughout the Venezuela TSA: |
a. | The defined term EVE-VEN is amended and restated to TRANRED. |
b. | The following defined terms are amended and restated in their entirety to read as follows: |
Additional Support means support that TRANRED reasonably determines is necessary for EVE-PR to provide in order to operate the Business.
TRANRED Change of Control means the entry into an agreement or the consummation of any direct or indirect sale, assignment, transfer, conveyance, pledge, hypothecation or other encumbrance, or any other disposition of the shares, or any disposition of all or substantially all of the assets or all or part of the voting power or power to designate a majority of
2
the board of directors (or another Person(s) o body performing similar functions), or any other transfer of beneficial ownership of (with or without consideration and whether voluntarily or involuntarily (including by operation of law)) TRANRED by the Person with Control of TRANRED.
c. | The following defined terms are eliminated: |
Operating Committee has the meaning specified in Section 2.7.
Steering Committee has the meaning specified in Section 2.7.
4. | Section 2.3 Additional Elements and Sub-elements of the Transition Service . Section 2.3 of the Venezuela TSA is amended and restated in its entirety to read as follows: |
Section 2.3 INTENTIONALLY OMITTED.
5. | Section 2.7 Steering Committee and Operating Committee . Section 2.7 of the Venezuela TSA is amended and restated in its entirety to read as follows: |
Section 2.7 Administration of the Transition Services . Each party agrees to designate authorized representatives to manage the administration of the Transition Services. Such authorized representatives will be set forth in the attached Exhibit B , as same may be modified from time to time.
6. | ARTICLE IX DISPUTES . Sections 9.1 through 9.5 are amended and restated in their entirety to read as follows: |
Section 9.1 Consultation; Arbitration . Any dispute, controversy or claim between the parties or against any authorized representative of the other, whether related to this Agreement or otherwise, and any dispute or claim related to the relationship or duties contemplated hereunder, including the validity of this clause (a Dispute ) will be resolved as set forth in this section. Each party will give written notice to the other party of any Dispute claimed by it. Promptly following delivery of such notice, an authorized representative of each party will meet and will be obligated to attempt in good faith to resolve the Dispute. If within thirty (30) days following the receipt of notice of a Dispute, the Dispute has not been resolved such Dispute will be referred to binding arbitration at the request of any party upon written notice to the other. Such arbitration proceeding will be administered by the American Arbitration Association in accordance with the then current Commercial Arbitration Rules and will be aired in the Commonwealth of Puerto Rico. The arbitration will be governed by the United States Arbitration Act, 9 U.S.C. §§ 1-16 to the exclusion of any provision of state law inconsistent therewith or which would produce a different result. A single, neutral arbitrator will determine the Dispute of the parties and render a final award in accordance with the applicable substantive law. Strict confidentiality will
3
govern the arbitration proceedings, including all information submitted to the arbitrator and the decision or award entered by the arbitrator. Any court having jurisdiction may enter judgment upon the award rendered by the arbitrator. The terms hereof will not limit any obligation of a party to defend, indemnify or hold harmless another party against court proceedings or other Losses. The procedures specified in this section will be the sole and exclusive procedures for the resolution of Disputes between the parties arising out of or relating to this Agreement.
Section 9.2 INTENTIONALLY OMITTED.
Section 9.3 INTENTIONALLY OMITTED.
Section 9.4 INTENTIONALLY OMITTED.
Section 9.5 INTENTIONALLY OMITTED.
7. | Section 10.2 Notices . Section 10.2 of the Venezuela TSA is amended and restated in its entirety to read as follows: |
Section 10.2 Notices . All notices, requests, claims, demands and other communications required or permitted to be given hereunder shall be in writing and shall be deemed to have been duly given (a) when delivered by hand, courier or overnight delivery service if transmitted prior to 5 p.m. on a Business Day, upon delivery (and otherwise such notice, request, claim, demand or other communication shall be deemed not to have been given until the next Business Day), or (b) if mailed, four Business Days after deposit in certified or registered mail and with first-class postage prepaid, or (c) in the case of facsimile notice, when sent and transmission is confirmed if transmitted prior to 5 p.m. on a Business Day in the place of receipt (and otherwise such notice, request, claim, demand or other communication shall be deemed not to have been given until the next Business Day), and, regardless of method, addressed to the party at its address or facsimile number set forth Exhibit C , as same may be amended from time to time (or at such other address or facsimile number as the party shall furnish the other party in accordance with this Section 10.2).
8. | New Exhibit . Exhibit B and Exhibit C attached hereto are added to the Venezuela TSA. |
9. | Scope of Amendments . Except as specifically provided herein, the Venezuela TSA shall not be modified or affected hereby and shall remain in full force and effect. Neither party shall be deemed to have waived any right provided under the Venezuela TSA, except as herein expressly provided. |
10. | Counterparts . This Amendment No. 2 may be executed in any number of counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. |
4
IN WITNESS WHEREOF , the parties hereto have caused this Amendment No. 2 to be executed as of the Effective Date first written above by their respective duly authorized officers.
Popular, Inc. | EVERTEC, Inc. | |||||||
By: |
/s/ Iván Págán |
By: |
/s/ Peter Harrington |
|||||
Name: | Iván Págán | Name: | Peter Harrington | |||||
Title: | Senior Vice President | Title: | President | |||||
Tarjetas y Transacciones en Red Traured, C.A. | ||||||||
By: |
/s/ Iván Págán |
|||||||
Name: | Iván Págán | |||||||
Title: | Senior Vice President |
5
Exhibit B - Authorized Representatives
EVE-PR |
TRANRED |
POPULAR |
||||
Level One | Luis Franceshi | Salvador Oliveros | Omar Zinoveev | |||
lfranceschi@evertecinc.com | solivero@evertecinc.com | ozinoveev@bppr.com | ||||
787-553-6571 | +58 212-958-9211 | 787-756-3955 | ||||
Level Two | Maria Gois | Aida Medina | Felix Fernández | |||
mgois@evertecinc.com | amedina@evertecinc.com | ffernandez@bppr.com | ||||
787-392-4291 | +58 212-958-9211 | 787-756-3955 | ||||
Level Three | Miguel Mercado | Aida Medina | Iván Pagán | |||
mmercado@evertecinc.com | amedina@evertecinc.com | ipagan@bppr.com | ||||
787-773-5300 | +58 212-958-9211 | 787-756-3955 |
6
Exhibit C - Information for Notices
If to EVERTEC: | If to TRANRED: | |
EVERTEC, Inc. Hwy. #176, Km. 1.3 Rio Piedras Puerto Rico 00926
Attention: Miguel Mercado Telephone: (787) 759-9999 Email: mmercado@evertecinc.com
|
Tarjetas y Transacciones en Red Tranred, C.A. Segunda Avenida de Campo Alegre Torre Cari, Piso 3, Campo Alegre Caracas, Venezuela 1060 Attention: Aida Medina Telephone: +58 212-958-9211 Email: amedina@evertecinc.com |
|
Copy to: Shannah Urbauer, Esq. Email: urbauer@evertecinc.com
|
||
If to POPULAR:
Popular, Inc. 209 Mũnoz Rivera Avenue Hato Rey, Puerto Rico 00918 Attention: Iván Pagán Telephone: (787) 756-3955 Email: ipagan@bppr.com
|
||
Copy to: Ignacio Alvarez, Esq. Email: igalavarez@bppr.com |
7
Exhibit 23.1
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
We hereby consent to the use in this Registration Statement on Form S-1 of EVERTEC, Inc. our report dated March 13, 2013, except for the effects of the stock split discussed in Note 1 to the consolidated financial statements, as to which the date is April 1, 2013, relating to the financial statements and financial statement schedule of EVERTEC, Inc., which appear in such Registration Statement. We also consent to the reference to us under the heading Experts in such Registration Statement.
/s/ PricewaterhouseCoopers LLP
San Juan, Puerto Rico
April 1, 2013