Hyatt Hotels Corp (Form: 10-Q, Received: 08/04/2020 14:15:53)

(State or Other Jurisdiction of

Incorporation or Organization)

(I.R.S. Employer

Identification No.)

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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, DC 20549

Form 10-Q

(Mark One)



☒	QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2020



☐	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission File No. 001-34521

HYATT HOTELS CORPORATION

(Exact Name of Registrant as Specified in Its Charter)

150 North Riverside Plaza

8th Floor, Chicago, Illinois 60606

(Address of Principal Executive Offices) (Zip Code)

(312) 750-1234

(Registrant's Telephone Number, Including Area Code)

Securities registered pursuant to Section 12(b) of the Act:



Title of each class	Trading Symbol	Name of each exchange on which registered
Class A common stock	H	New York Stock Exchange

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.



Large accelerated filer	☒	Accelerated filer	☐
Non-accelerated filer	☐	Smaller reporting company	☐
		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒

At July 31, 2020, there were 38,457,392 shares of the registrant's Class A common stock, $0.01 par value, outstanding and 62,696,948 shares of the registrant's Class B common stock, $0.01 par value, outstanding.

Table of Contents

HYATT HOTELS CORPORATION

QUARTERLY REPORT ON FORM 10-Q

FOR THE PERIOD ENDED JUNE 30, 2020

TABLE OF CONTENTS




	PART I – FINANCIAL INFORMATION
Item 1.	Financial Statements	1
Item 2.	Management's Discussion and Analysis of Financial Condition and Results of Operations	35
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	60
Item 4.	Controls and Procedures	61

	PART II – OTHER INFORMATION
Item 1.	Legal Proceedings	62
Item 1A.	Risk Factors	62
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	62
Item 3.	Defaults Upon Senior Securities	62
Item 4.	Mine Safety Disclosures	62
Item 5.	Other Information	62
Item 6.	Exhibits	63

Signatures		64

Table of Contents

PART I. FINANCIAL INFORMATION

Item 1. Financial Statements.

HYATT HOTELS CORPORATION AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF INCOME (LOSS)

(In millions of dollars, except per share amounts)

(Unaudited)



	Three Months Ended						Six Months Ended
	June 30, 2020			June 30, 2019			June 30, 2020			June 30, 2019
REVENUES:
Owned and leased hotels	$	19		$	490		$	342		$	960
Management, franchise, and other fees	20			158			128			299
Amortization of management and franchise agreement assets constituting payments to customers	(7		)	(6		)	(13		)	(11		)
Net management, franchise, and other fees	13			152			115			288
Other revenues	3			28			38			73
Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties	215			619			748			1,209
Total revenues	250			1,289			1,243			2,530
DIRECT AND SELLING, GENERAL, AND ADMINISTRATIVE EXPENSES:
Owned and leased hotels	92			367			364			724
Depreciation and amortization	73			83			153			163
Other direct costs	7			30			41			75
Selling, general, and administrative	101			95			148			223
Costs incurred on behalf of managed and franchised properties	235			633			790			1,238
Direct and selling, general, and administrative expenses	508			1,208			1,496			2,423
Net gains and interest income from marketable securities held to fund rabbi trusts	49			11			1			41
Equity earnings (losses) from unconsolidated hospitality ventures	(23		)	6			(25		)	3
Interest expense	(35		)	(20		)	(52		)	(39		)
Gains on sales of real estate	—			—			8			1
Asset impairments	(49		)	(1		)	(52		)	(4		)
Other income (loss), net	(14		)	28			(95		)	79
INCOME (LOSS) BEFORE INCOME TAXES	(330		)	105			(468		)	188
BENEFIT (PROVISION) FOR INCOME TAXES	94			(19		)	129			(39		)
NET INCOME (LOSS)	(236		)	86			(339		)	149
NET INCOME (LOSS) ATTRIBUTABLE TO NONCONTROLLING INTERESTS	—			—			—			—
NET INCOME (LOSS) ATTRIBUTABLE TO HYATT HOTELS CORPORATION	$	(236	)	$	86		$	(339	)	$	149
EARNINGS (LOSSES) PER SHARE—Basic
Net income (loss)	$	(2.33	)	$	0.81		$	(3.35	)	$	1.41
Net income (loss) attributable to Hyatt Hotels Corporation	$	(2.33	)	$	0.81		$	(3.35	)	$	1.41
EARNINGS (LOSSES) PER SHARE—Diluted
Net income (loss)	$	(2.33	)	$	0.80		$	(3.35	)	$	1.39
Net income (loss) attributable to Hyatt Hotels Corporation	$	(2.33	)	$	0.80		$	(3.35	)	$	1.39

See accompanying Notes to condensed consolidated financial statements.

Table of Contents

HYATT HOTELS CORPORATION AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

(In millions of dollars)

(Unaudited)



	Three Months Ended						Six Months Ended
	June 30, 2020			June 30, 2019			June 30, 2020			June 30, 2019
Net income (loss)	$	(236	)	$	86		$	(339	)	$	149
Other comprehensive income (loss), net of taxes:
Foreign currency translation adjustments, net of tax expense of $- for the three and six months ended June 30, 2020 and June 30, 2019	19			6			(32		)	—
Unrealized losses on derivative activity, net of tax benefit of $- and $(9) for the three and six months ended June 30, 2020 and $(3) and $(4) for the three and six months ended June 30, 2019, respectively	(1		)	(8		)	(26		)	(12		)
Other comprehensive income (loss)	18			(2		)	(58		)	(12		)
COMPREHENSIVE INCOME (LOSS)	(218		)	84			(397		)	137
COMPREHENSIVE INCOME (LOSS) ATTRIBUTABLE TO NONCONTROLLING INTERESTS	—			—			—			—
COMPREHENSIVE INCOME (LOSS) ATTRIBUTABLE TO HYATT HOTELS CORPORATION	$	(218	)	$	84		$	(397	)	$	137

See accompanying Notes to condensed consolidated financial statements.

Table of Contents

HYATT HOTELS CORPORATION AND SUBSIDIARIES

CONDENSED CONSOLIDATED BALANCE SHEETS

(In millions of dollars, except share and per share amounts)

(Unaudited)



	June 30, 2020			December 31, 2019
ASSETS
CURRENT ASSETS:
Cash and cash equivalents	$	1,438		$	893
Restricted cash	21			150
Short-term investments	65			68
Receivables, net of allowances of $38 and $32 at June 30, 2020 and December 31, 2019, respectively	313			421
Inventories	11			12
Prepaids and other assets	53			134
Prepaid income taxes	37			28
Total current assets	1,938			1,706
Equity method investments	259			232
Property and equipment, net	3,237			3,456
Financing receivables, net of allowances of $105 and $100 at June 30, 2020 and December 31, 2019, respectively	33			35
Operating lease right-of-use assets	473			493
Goodwill	288			326
Intangibles, net	418			437
Deferred tax assets	223			144
Other assets	1,711			1,588
TOTAL ASSETS	$	8,580		$	8,417
LIABILITIES AND EQUITY
CURRENT LIABILITIES:
Current maturities of long-term debt	$	9		$	11
Accounts payable	93			150
Accrued expenses and other current liabilities	223			304
Current contract liabilities	248			445
Accrued compensation and benefits	97			144
Current operating lease liabilities	31			32
Total current liabilities	701			1,086
Long-term debt	2,491			1,612
Long-term contract liabilities	647			475
Long-term operating lease liabilities	382			393
Other long-term liabilities	866			884
Total liabilities	5,087			4,450
Commitments and contingencies (see Note 13)
EQUITY:
Preferred stock, $0.01 par value per share, 10,000,000 shares authorized and none outstanding as of June 30, 2020 and December 31, 2019	—			—
Class A common stock, $0.01 par value per share, 1,000,000,000 shares authorized, 38,114,681 issued and outstanding at June 30, 2020, and Class B common stock, $0.01 par value per share, 395,022,443 shares authorized, 63,028,031 shares issued and outstanding at June 30, 2020. Class A common stock, $0.01 par value per share, 1,000,000,000 shares authorized, 36,109,179 issued and outstanding at December 31, 2019, and Class B common stock, $0.01 par value per share, 397,457,686 shares authorized, 65,463,274 shares issued and outstanding at December 31, 2019	1			1
Additional paid-in capital	3			—
Retained earnings	3,753			4,170
Accumulated other comprehensive loss	(267		)	(209		)
Total stockholders' equity	3,490			3,962
Noncontrolling interests in consolidated subsidiaries	3			5
Total equity	3,493			3,967
TOTAL LIABILITIES AND EQUITY	$	8,580		$	8,417

See accompanying Notes to condensed consolidated financial statements.

Table of Contents

HYATT HOTELS CORPORATION AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In millions of dollars)

(Unaudited)



	Six Months Ended
	June 30, 2020			June 30, 2019
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income (loss)	$	(339	)	$	149
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:
Gains on sales of real estate	(8		)	(1		)
Depreciation and amortization	153			163
Release of contingent consideration liability	—			(27		)
Amortization of share awards	20			27
Amortization of operating lease right-of-use assets	16			17
Deferred income taxes	(53		)	4
Asset impairments	52			4
Equity (earnings) losses from unconsolidated hospitality ventures	25			(3		)
Amortization of management and franchise agreement assets constituting payments to customers	13			11
Unrealized (gains) losses, net	44			(20		)
Working capital changes and other	(253		)	(145		)
Net cash provided by (used in) operating activities	(330		)	179
CASH FLOWS FROM INVESTING ACTIVITIES:
Purchases of marketable securities and short-term investments	(300		)	(110		)
Proceeds from marketable securities and short-term investments	307			165
Contributions to equity method and other investments	(47		)	(16		)
Return of equity method and other investments	2			24
Acquisitions, net of cash acquired	—			(18		)
Capital expenditures	(88		)	(146		)
Proceeds from sales of real estate, net of cash disposed	78			—
Other investing activities	4			6
Net cash used in investing activities	(44		)	(95		)
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from debt, net of issuance costs of $10 and $-, respectively	1,290			120
Repayments of debt	(401		)	(42		)
Repurchases of common stock	(69		)	(147		)
Contingent consideration paid	—			(24		)
Dividends paid	(20		)	(40		)
Other financing activities	(14		)	(10		)
Net cash provided by (used in) financing activities	786			(143		)
EFFECT OF EXCHANGE RATE CHANGES ON CASH	4			4
NET INCREASE (DECREASE) IN CASH, CASH EQUIVALENTS, AND RESTRICTED CASH	416			(55		)
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH—BEGINNING OF YEAR	1,063			622
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH—END OF PERIOD	$	1,479		$	567

See accompanying Notes to condensed consolidated financial statements.

Supplemental disclosure of cash flow information:



	June 30, 2020		June 30, 2019
Cash and cash equivalents	$	1,438	$	515
Restricted cash (1)	21		32
Restricted cash included in other assets (1)	20		20
Total cash, cash equivalents, and restricted cash	$	1,479	$	567

(1) Restricted cash generally represents sales proceeds pursuant to like-kind exchanges, debt service on bonds, escrow deposits, and other arrangements.



	Six Months Ended
	June 30, 2020		June 30, 2019
Cash paid during the period for interest	$	37	$	41
Cash paid during the period for income taxes	$	31	$	34
Cash paid for amounts included in the measurement of operating lease liabilities	$	22	$	24
Non-cash investing and financing activities are as follows:
Non-cash contributions to equity method and other investments (see Note 7, Note 13)	$	33	$	5
Change in accrued capital expenditures	$	4	$	2
Non-cash right-of-use assets obtained in exchange for operating lease liabilities (see Note 7)	$	5	$	5

See accompanying Notes to condensed consolidated financial statements.

Table of Contents

HYATT HOTELS CORPORATION AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY

(In millions except share and per share amounts)

(Unaudited)



	Common Shares Outstanding				Common Stock Amount				Additional Paid-in Capital			Retained Earnings			Accumulated Other Comprehensive Loss			Noncontrolling Interests in Consolidated Subsidiaries			Total
	Class A		Class B		Class A		Class B
BALANCE—January 1, 2019	39,507,817		67,115,828		$	1	$	—	$	50		$	3,819		$	(200	)	$	7		$	3,677
Total comprehensive income	—		—		—		—		—			63			(10		)	—			53
Noncontrolling interests	—		—		—		—		—			—			—			(1		)	(1		)
Repurchase of common stock	(1,452,858	)	—		—		—		(71		)	(31		)	—			—			(102		)
Employee stock plan issuance	19,245		—		—		—		1			—			—			—			1
Share-based payment activity	326,972		—		—		—		20			—			—			—			20
Cash dividends of $0.19 per share (see Note 14)	—		—		—		—		—			(20		)	—			—			(20		)
BALANCE—March 31, 2019	38,401,176		67,115,828		1		—		—			3,831			(210		)	6			3,628
Total comprehensive income	—		—		—		—		—			86			(2		)	—			84
Noncontrolling interests	—		—		—		—		—			—			—			(1		)	(1		)
Repurchase of common stock	(599,678	)	—		—		—		(1		)	(44		)	—			—			(45		)
Directors compensation	—		—		—		—		1			—			—			—			1
Employee stock plan issuance	20,523		—		—		—		1			—			—			—			1
Share-based payment activity	44,993		—		—		—		(1		)	—			—			—			(1		)
Cash dividends of $0.19 per share (see Note 14)	—		—		—		—		—			(20		)	—			—			(20		)
BALANCE—June 30, 2019	37,867,014		67,115,828		$	1	$	—	$	—		$	3,853		$	(212	)	$	5		$	3,647

BALANCE—December 31, 2019	36,109,179		65,463,274		$	1	$	—	$	—		$	4,170		$	(209	)	$	5		$	3,967
Cumulative effect of accounting changes, net of tax (see Note 3)	—		—		—		—		—			(1		)	—			—			(1		)
BALANCE—January 1, 2020	36,109,179		65,463,274		$	1	$	—	$	—		$	4,169		$	(209	)	$	5		$	3,966
Total comprehensive loss	—		—		—		—		—			(103		)	(76		)	—			(179		)
Noncontrolling interests	—		—		—		—		—			—			—			(2		)	(2		)
Repurchase of common stock	(827,643	)	—		—		—		(12		)	(57		)	—			—			(69		)
Employee stock plan issuance	16,654		—		—		—		1			—			—			—			1
Share-based payment activity	271,863		—		—		—		11			—			—			—			11
Cash dividends of $0.20 per share (see Note 14)	—		—		—		—		—			(20		)	—			—			(20		)
BALANCE—March 31, 2020	35,570,053		65,463,274		1		—		—			3,989			(285		)	3			3,708
Total comprehensive loss	—		—		—		—		—			(236		)	18			—			(218		)
Employee stock plan issuance	35,338		—		—		—		2			—			—			—			2
Share-based payment activity	74,047		—		—		—		1			—			—			—			1
Class share conversions	2,435,243		(2,435,243	)	—		—		—			—			—			—			—
BALANCE—June 30, 2020	38,114,681		63,028,031		$	1	$	—	$	3		$	3,753		$	(267	)	$	3		$	3,493

See accompanying Notes to condensed consolidated financial statements.

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HYATT HOTELS CORPORATION AND SUBSIDIARIES

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(amounts in millions of dollars, unless otherwise indicated)

(Unaudited)

1. ORGANIZATION

Hyatt Hotels Corporation, a Delaware corporation, and its consolidated subsidiaries (collectively "Hyatt Hotels Corporation") provide hospitality and other services on a worldwide basis through the development, ownership, operation, management, franchising, and licensing of hospitality and wellness-related businesses. We develop, own, operate, manage, franchise, license, or provide services to a portfolio of properties, consisting of full service hotels, select service hotels, resorts, and other properties, including branded spas and fitness studios, timeshare, fractional, and other forms of residential, vacation, and condominium ownership units. At June 30, 2020, (i) we operated or franchised 455 full service hotels, comprising 156,927 rooms throughout the world, (ii) we operated or franchised 476 select service hotels, comprising 68,271 rooms, of which 406 hotels are located in the United States, and (iii) we franchised 8 all-inclusive Hyatt-branded resorts, comprising 3,153 rooms. At June 30, 2020, our portfolio of properties operated in 65 countries around the world. Additionally, through strategic relationships, we provide certain reservation and/or loyalty program services to hotels that are unaffiliated with our hotel portfolio and operate under other tradenames or marks owned by such hotel or licensed by third parties.

As used in these Notes and throughout this Quarterly Report on Form 10-Q, (i) the terms "Hyatt," "Company," "we," "us," or "our" mean Hyatt Hotels Corporation and its consolidated subsidiaries, (ii) the term "properties" refers to hotels, resorts, and other properties, including branded spas and fitness studios, and residential, vacation, and condominium ownership units that we develop, own, operate, manage, franchise, or to which we provide services or license our trademarks, (iii) "Hyatt portfolio of properties" or "portfolio of properties" refers to hotels, resorts, and other properties that we develop, own, operate, manage, franchise, license, or provide services to, including under the Park Hyatt, Miraval, Grand Hyatt, Alila, Andaz, The Unbound Collection by Hyatt, Destination, Hyatt Regency, Hyatt, Hyatt Ziva, Hyatt Zilara, Thompson Hotels, Hyatt Centric, Caption by Hyatt, Joie de Vivre, Hyatt House, Hyatt Place, tommie, Hyatt Residence Club, and Exhale brands, (iv) the term "worldwide hotel portfolio" includes our full service hotels, including our wellness resorts, and our select service hotels, and (v) the term "worldwide property portfolio" includes our all-inclusive resorts, branded spas and fitness studios, and residential, vacation, and condominium ownership units in addition to our worldwide hotel portfolio.

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("GAAP") for interim financial information, the instructions to Form 10-Q, and Article 10 of Regulation S-X. Accordingly, they do not include all information or footnotes required by GAAP for complete annual financial statements. As a result, this Quarterly Report on Form 10-Q should be read in conjunction with the Consolidated Financial Statements and accompanying Notes in our Annual Report on Form 10-K for the fiscal year ended December 31, 2019 (the "2019 Form 10-K").

We have eliminated all intercompany accounts and transactions in our condensed consolidated financial statements. We consolidate entities under our control, including entities where we are deemed to be the primary beneficiary.

Management believes the accompanying condensed consolidated financial statements reflect all adjustments, which are all of a normal recurring nature, considered necessary for a fair presentation of the interim periods.

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2. IMPACT OF THE COVID-19 PANDEMIC

Overview

The COVID-19 pandemic and related travel restrictions and containment efforts have had a significant impact on the travel industry and, as a result, on our business. The impact began in the first quarter of 2020 and has continued into the second and third quarters. As a result, this interim period, as well as future periods, are unlikely to be comparable to past performance or indicative of future performance.

Financial Impact

We evaluate our goodwill and indefinite-lived intangible assets for impairment annually during the fourth quarter of each year and at interim dates, if indicators of impairment exist. Given the impact the COVID-19 pandemic is having on our industry, we concluded that indicators of impairment existed at June 30, 2020 for certain reporting units, and we updated our previous cash flow assumptions based on the current demand trends, historical experiences, and our future expectations for these reporting units. Our assumptions are subject to inherent risk and uncertainty due to the restrictive measures imposed by governments and other authorities around the world intended to control the spread of COVID-19, consumer confidence levels, and the ongoing impact of the COVID-19 pandemic on the hospitality industry. Based on our discounted cash flow analyses, the carrying values of the reporting units were in excess of the fair values, which were determined to be Level Three fair value measurements, and we recognized $38 million of goodwill impairment charges during the three months ended June 30, 2020. The impairment charges were recognized in asset impairments on our condensed consolidated statements of income (loss) within the owned and leased hotels segment (see Note 8). We concluded that our indefinite-lived intangible assets are not impaired at June 30, 2020. We will continue to monitor the impact the COVID-19 pandemic is having on our business and the valuations of our goodwill and indefinite-lived intangible assets.

We evaluate property and equipment, operating lease right-of-use assets, definite-lived intangible assets, and equity method investments for impairment quarterly. As a result of the current economic environment, we assessed the recoverability of the net book value of property and equipment, operating lease right-of-use assets, and definite-lived intangible assets and determined that the carrying value of certain assets were not fully recoverable. We then estimated the fair value of these assets and determined that the carrying values were in excess of the fair values. Our analyses incorporated cash flow assumptions based on current economic trends, historical experience, and future growth projections, and the fair value measurements were determined to be Level Three fair value measurements. Based on our analyses and contract terminations, we recognized $11 million and $14 million of impairment charges for the three and six months ended June 30, 2020, respectively, of property and equipment, operating lease right-of-use assets, and management agreement intangibles. The impairment charges were recognized in asset impairments on our condensed consolidated statements of income (loss), primarily within corporate and other. For our equity method investments, we considered the impact on the underlying operations of the investments to determine whether there were any indications that the decline in value was other than temporary, and none were identified.

In assessing our financial assets for credit losses, we considered the impact of the COVID-19 pandemic. As a result of our analysis, during the three and six months ended June 30, 2020, we recognized $10 million and $13 million, respectively, of accounts receivable reserves in selling, general, and administrative expenses on our condensed consolidated statements of income (loss). During the three and six months ended June 30, 2020, we recognized $1 million and $5 million, respectively, of interest income related to certain of our held-to-maturity ("HTM") debt securities and financing receivables, and we also recognized offsetting credit loss allowances in the same periods in other income (loss), net on our condensed consolidated statements of income (loss) (see Notes 5 and 6). During the three and six months ended June 30, 2020, we recognized a $13 million credit loss reserve related to a debt repayment guarantee, which has not been funded, in other income (loss), net on our condensed consolidated statements of income (loss) (see Note 13). We will continue to monitor our financial assets for potential credit risk as the impact of the COVID-19 pandemic evolves.

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3. RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS

Summary of Significant Accounting Policies

Our significant accounting policies are detailed in Part IV, Item 15, "Exhibits and Financial Statement Schedule—Note 2 to our Consolidated Financial Statements" within the 2019 Form 10-K. Upon adoption of Accounting Standards Update No. 2016-13 ("ASU 2016-13"), Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, our accounting policies have been updated as follows:

Debt and Equity Securities—Excluding equity method investments, debt and equity securities consist of various investments:

•

Equity securities consist of interest-bearing money market funds, mutual funds, common shares, and preferred shares. Equity securities with a readily determinable fair value are recorded at fair value on our condensed consolidated balance sheets based on listed market prices or dealer quotations where available. Equity securities without a readily determinable fair value are recorded at cost less any impairment, plus or minus changes resulting from observable price changes in orderly transactions for the identical or similar investment of the same issuer. Net gains and losses, both realized and unrealized, and impairment charges on equity securities are recognized in other income (loss), net on our condensed consolidated statements of income (loss).


•	Debt securities include preferred shares, time deposits, and fixed income securities, including U.S. government obligations, obligations of other government agencies, corporate debt, mortgage-backed and asset-backed securities, and municipal and provincial notes and bonds. Debt securities are classified as trading, available-for-sale ("AFS"), or held-to-maturity.

•

Trading securities—recorded at fair value based on listed market prices or dealer price quotations, where available. Net gains and losses, both realized and unrealized, on trading securities are recognized in net gains (losses) and interest income from marketable securities held to fund rabbi trusts or other income (loss), net, depending on the nature of the investment, on our condensed consolidated statements of income (loss).

•

AFS securities—recorded at fair value based on listed market prices or dealer price quotations, where available. Unrealized gains and losses on AFS debt securities are recognized in accumulated other comprehensive loss on our condensed consolidated balance sheets. Realized gains and losses on debt securities are recognized in other income (loss), net on our condensed consolidated statements of income (loss). AFS securities are assessed quarterly for expected credit losses which are recognized in other income (loss), net on our condensed consolidated statements of income (loss). In determining the reserve for credit losses, we evaluate AFS securities at the individual security level and consider our investment strategy, current market conditions, financial strength of the underlying investments, term to maturity, credit rating, and our intent and ability to sell the securities.

•

HTM securities—investments that we have the intent and ability to hold until maturity are recorded at amortized cost, net of expected credit losses. HTM securities are assessed for expected credit losses quarterly, and credit losses are recognized in other income (loss), net on our condensed consolidated statements of income (loss). We evaluate HTM securities individually when determining the reserve for credit losses due to the unique risks associated with each security. In determining the reserve for credit losses, we consider the financial strength of the underlying assets including the current and forecasted performance of the property, term to maturity, credit quality of the owner, and current market conditions.

We classify debt securities as current or long-term, based on their contractual maturity dates and our intent and ability to hold.

Our preferred shares earn a return that is recognized as interest income in other income (loss), net.

For additional information about debt and equity securities, see Note 5.

Financing Receivables—Financing receivables represent contractual rights to receive money either on demand or on fixed or determinable dates and are recorded on our condensed consolidated balance sheets at

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amortized cost, net of expected credit losses. We recognize interest as earned and include accrued interest in the amortized cost basis of the asset.

Our financing receivables are composed of individual, unsecured loans and other types of unsecured financing arrangements provided to hotel owners. These financing receivables generally have stated maturities and interest rates, but the repayment terms vary and may be dependent on future cash flows of the hotel. We individually assess all financing receivables for credit losses quarterly and establish a reserve to reflect the net amount expected to be collected. We estimate credit losses based on an analysis of several factors, including current economic conditions, industry trends, and specific risk characteristics of the financing receivable, including capital structure, loan performance, market factors, and the underlying hotel performance. Adjustments to credit allowances on financing receivables are recognized in other income (loss), net on our condensed consolidated statements of income (loss).

We evaluate accrued interest allowances separately from the financing receivable assets. On an ongoing basis, we monitor the credit quality of our financing receivables based on historical and expected future payment activity. We determine our financing to hotel owners to be non-performing if interest or principal is greater than 90 days past due based on the contractual terms of the individual financing receivables or if an allowance has been established for our other financing arrangements with that borrower. If we consider a financing receivable to be non-performing, we place the financing receivable on non-accrual status.

For financing receivables on non-accrual status, we recognize interest income in other income (loss), net in our condensed consolidated statements of income (loss) when cash is received. Accrual of interest income is resumed and potential reversal of any associated allowance for credit loss occurs when the receivable becomes contractually current and collection doubts are removed.

After an allowance for credit losses has been established, we may determine the receivable balance is uncollectible when all commercially reasonable means of recovering the receivable balance have been exhausted. We write-off uncollectible balances by reversing the financing receivable and the related allowance for credit losses. For additional information about financing receivables, see Note 6.

Accounts Receivables—Our accounts receivables primarily consist of trade receivables due from guests for services rendered at our owned and leased properties and from hotel owners with whom we have management and franchise agreements for services rendered and for reimbursements of costs incurred on behalf of managed and franchised properties. We assess all accounts receivables for credit losses quarterly and establish a reserve to reflect the net amount expected to be collected. The credit loss reserve is based on an assessment of historical collection activity, the nature of the receivable, geographic considerations, and the current business environment. The allowance for credit losses is recognized in owned and leased hotels expense or selling, general, and administrative expense on our condensed consolidated statements of income (loss), based on the nature of the receivable.

Guarantees—We enter into performance guarantees related to certain hotels we manage. We also enter into debt repayment and other guarantees with respect to unconsolidated hospitality ventures, certain managed hotels, and other properties. We record a liability for the fair value of these guarantees at their inception date. In order to estimate the fair value, we use a Monte Carlo simulation to model the probability of possible outcomes. The valuation methodology requires that we make certain assumptions and judgments regarding discount rates, volatility, hotel operating results, and hotel property sales prices. The fair value is not re-valued due to future changes in assumptions. The corresponding offset depends on the circumstances in which the guarantee was issued and is recorded to equity method investments, other assets, or expenses. We amortize the liability for the fair value of a guarantee into income over the term of the guarantee using a systematic and rational, risk-based approach. Guarantees related to our managed hotels and other properties are amortized into income in other income (loss), net in our condensed consolidated statements of income (loss). Guarantees related to our unconsolidated hospitality ventures are amortized into equity earnings (losses) from unconsolidated hospitality ventures in our condensed consolidated statements of income (loss).


•	Performance and other guarantees—On a quarterly basis, we evaluate the likelihood of funding under a guarantee. To the extent we determine an obligation to fund is both probable and estimable based on performance during the period, we record a separate contingent liability with the offset recognized in other income (loss), net.


•	Debt repayment guarantees—At inception of the guarantee and on a quarterly basis, we evaluate the risk of funding under a guarantee. We assess credit risk based on the current and forecasted performance of

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the underlying property, whether the property owner is current on debt service, the historical performance of the underlying property, and the current market, and we record a separate liability with an offset recognized in other income (loss), net or equity earnings (losses) from unconsolidated hospitality ventures as necessary.

For additional information about guarantees, see Note 13.

Adopted Accounting Standards

Financial Instruments—Credit Losses—In June 2016, the Financial Accounting Standards Board ("FASB") released ASU 2016-13. ASU 2016-13 replaces the existing impairment model for most financial assets from an incurred loss model to a current expected credit loss model, which requires an entity to recognize allowances for credit losses equal to its current estimate of all contractual cash flows the entity does not expect to collect. ASU 2016-13 also requires credit losses relating to AFS debt securities to be recognized through an allowance for credit losses. We adopted ASU 2016-13 on January 1, 2020 utilizing the modified retrospective approach. Upon adoption, we recorded an adjustment of $1 million, net of tax, to opening retained earnings related to our credit allowance for accounts receivables, a $12 million increase to our HTM debt securities, and a corresponding $12 million credit loss allowance on our condensed consolidated balance sheets. The adoption of ASU 2016-03 did not materially affect our condensed consolidated statements of income (loss) or our condensed consolidated statements of cash flows, and the adoption adjustments do not reflect the impact of the COVID-19 pandemic, see Note 2.

Future Adoption of Accounting Standards

Reference Rate Reform—In March 2020, the FASB issued Accounting Standards Update No. 2020-04 ("ASU 2020-04"), Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. ASU 2020-04 provides optional expedients and exceptions that we can elect to adopt, subject to meeting certain criteria, regarding contract modifications, hedging relationships, and other transactions that reference the London interbank offered rate for deposits of U.S. dollars or another reference rate expected to be discontinued because of reference rate reform. The relief provided in ASU 2020-04 is applicable to all entities, but is only available through December 31, 2022. We are still assessing the impact of adopting ASU 2020-04.

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4. REVENUE FROM CONTRACTS WITH CUSTOMERS

Disaggregated Revenues

The following tables present our revenues disaggregated by the nature of the product or service:



	Three Months Ended June 30, 2020
	Owned and leased hotels		Americas management and franchising			ASPAC management and franchising			EAME/SW Asia management and franchising			Corporate and other		Eliminations			Total
Rooms revenues	$	8	$	—		$	—		$	—		$	—	$	(1	)	$	7
Food and beverage	3		—			—			—			—		—			3
Other	9		—			—			—			—		—			9
Owned and leased hotels	20		—			—			—			—		(1		)	19

Base management fees	—		4			3			1			—		—			8
Incentive management fees	—		(3		)	—			—			—		1			(2		)
Franchise fees	—		5			1			—			—		—			6
Other fees	—		1			2			1			—		—			4
License fees	—		1			—			—			3		—			4
Management, franchise, and other fees	—		8			6			2			3		1			20
Amortization of management and franchise agreement assets constituting payments to customers	—		(4		)	(1		)	(2		)	—		—			(7		)
Net management, franchise, and other fees	—		4			5			—			3		1			13

Other revenues	—		2			—			—			1		—			3

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties	—		186			17			12			—		—			215

Total	$	20	$	192		$	22		$	12		$	4	$	—		$	250

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	Six Months Ended June 30, 2020
	Owned and leased hotels		Americas management and franchising			ASPAC management and franchising			EAME/SW Asia management and franchising			Corporate and other		Eliminations			Total
Rooms revenues	$	193	$	—		$	—		$	—		$	—	$	(8	)	$	185
Food and beverage	108		—			—			—			—		—			108
Other	49		—			—			—			—		—			49
Owned and leased hotels	350		—			—			—			—		(8		)	342

Base management fees	—		48			9			8			—		(10		)	55
Incentive management fees	—		1			3			2			—		—			6
Franchise fees	—		32			1			—			—		—			33
Other fees	—		2			4			2			1		—			9
License fees	—		9			8			—			8		—			25
Management, franchise, and other fees	—		92			25			12			9		(10		)	128
Amortization of management and franchise agreement assets constituting payments to customers	—		(8		)	(2		)	(3		)	—		—			(13		)
Net management, franchise, and other fees	—		84			23			9			9		(10		)	115

Other revenues	—		29			—			—			9		—			38

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties	—		670			44			32			2		—			748

Total	$	350	$	783		$	67		$	41		$	20	$	(18	)	$	1,243

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	Three Months Ended June 30, 2019
	Owned and leased hotels (a)		Americas management and franchising (a)			ASPAC management and franchising			EAME/SW Asia management and franchising			Corporate and other (a)		Eliminations			Total
Rooms revenues	$	285	$	—		$	—		$	—		$	—	$	(9	)	$	276
Food and beverage	167		—			—			—			—		—			167
Other	47		—			—			—			—		—			47
Owned and leased hotels	499		—			—			—			—		(9		)	490

Base management fees	—		62			10			9			—		(13		)	68
Incentive management fees	—		19			17			9			—		(6		)	39
Franchise fees	—		36			2			—			—		—			38
Other fees	—		1			3			1			2		—			7
License fees	—		1			—			—			5		—			6
Management, franchise, and other fees	—		119			32			19			7		(19		)	158
Amortization of management and franchise agreement assets constituting payments to customers	—		(3		)	(1		)	(2		)	—		—			(6		)
Net management, franchise, and other fees	—		116			31			17			7		(19		)	152

Other revenues	—		19			—			—			8		1			28

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties	—		575			26			17			1		—			619

Total	$	499	$	710		$	57		$	34		$	16	$	(27	)	$	1,289
(a) Amounts presented have been adjusted for changes within the segments effective on January 1, 2020 (see Note 17).

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	Six Months Ended June 30, 2019
	Owned and leased hotels (a)		Americas management and franchising (a)			ASPAC management and franchising			EAME/SW Asia management and franchising			Corporate and other (a)		Eliminations			Total
Rooms revenues	$	558	$	—		$	—		$	—		$	—	$	(16	)	$	542
Food and beverage	327		—			—			—			—		—			327
Other	91		—			—			—			—		—			91
Owned and leased hotels	976		—			—			—			—		(16		)	960

Base management fees	—		119			22			17			—		(27		)	131
Incentive management fees	—		33			34			17			—		(11		)	73
Franchise fees	—		68			2			—			—		—			70
Other fees	—		1			6			3			3		—			13
License fees	—		2			—			—			10		—			12
Management, franchise, and other fees	—		223			64			37			13		(38		)	299
Amortization of management and franchise agreement assets constituting payments to customers	—		(7		)	(1		)	(3		)	—		—			(11		)
Net management, franchise, and other fees	—		216			63			34			13		(38		)	288

Other revenues	—		55			—			—			17		1			73

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties	—		1,123			50			34			2		—			1,209

Total	$	976	$	1,394		$	113		$	68		$	32	$	(53	)	$	2,530
(a) Amounts presented have been adjusted for changes within the segments effective on January 1, 2020 (see Note 17).

Contract Balances

Our contract assets were insignificant at June 30, 2020 and December 31, 2019. At June 30, 2020, the contract assets were included in receivables, net. As our profitability hurdles are generally calculated on a full-year basis, we expect our contract asset balance to be insignificant through year end.

Contract liabilities are comprised of the following:



	June 30, 2020		December 31, 2019
Deferred revenue related to the loyalty program	$	713	$	671
Advanced deposits	42		77
Initial fees received from franchise owners	41		41
Deferred revenue related to system-wide services	8		5
Other deferred revenue	91		126
Total contract liabilities	$	895	$	920

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The following table summarizes the activity in our contract liabilities:



	2020			2019
Beginning balance, January 1	$	920		$	830
Cash received and other	246			247
Revenue recognized	(262		)	(228		)
Ending balance, March 31	$	904		$	849
Cash received and other	65			243
Revenue recognized	(74		)	(231		)
Ending balance, June 30	$	895		$	861

Revenue recognized during the three months ended June 30, 2020 and June 30, 2019 included in the contract liabilities balance at the beginning of each year was $21 million and $93 million, respectively. Revenue recognized during the six months ended June 30, 2020 and June 30, 2019 included in the contract liabilities balance at the beginning of the year was $158 million and $238 million, respectively. This revenue primarily relates to the loyalty program, which is recognized net of redemption reimbursements paid to third parties, and advanced deposits.

Revenue Allocated to Remaining Performance Obligations

Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized, which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. Contracted revenue expected to be recognized in future periods was approximately $130 million at June 30, 2020, of which we expect to recognize approximately 15% as revenue over the next 12 months and the remainder thereafter.

We did not estimate revenues expected to be recognized related to our unsatisfied performance obligations for the following:


•	Deferred revenue related to the loyalty program and revenue from base and incentive management fees as the revenue is allocated to a wholly unperformed performance obligation in a series;


•	Revenues related to royalty fees as they are considered sales-based royalty fees;


•	Revenues received for free nights granted through our co-branded credit cards as the awards are required to be redeemed within 12 months; and


•	Revenues related to advanced bookings at owned and leased hotels as each stay has a duration of 12 months or less.

5. DEBT AND EQUITY SECURITIES

Equity Method Investments

Equity method investments were $259 million and $232 million at June 30, 2020 and December 31, 2019, respectively.

The following table presents summarized financial information for all unconsolidated hospitality ventures in which we hold an investment accounted for under the equity method:



	Three Months Ended June 30,						Six Months Ended June 30,
	2020			2019			2020			2019
Total revenues (a)	$	67		$	125		$	184		$	241
Gross operating profit (a)	11			49			45			88
Loss from continuing operations (a)	(79		)	(1		)	(86		)	(11		)
Net loss (a)	(79		)	(1		)	(86		)	(11		)

(a) The information above is based on the most recently available financial statements, which are reported on a lag of up to three months for certain of our equity method investments.

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Marketable Securities

We hold marketable securities with readily determinable fair values to fund certain operating programs and for investment purposes. We periodically transfer available cash and cash equivalents to purchase marketable securities for investment purposes.

Marketable Securities Held to Fund Operating Programs—Marketable securities held to fund operating programs, which are recorded at fair value and included on our condensed consolidated balance sheets, were as follows:



	June 30, 2020			December 31, 2019
Loyalty program (Note 9)	$	545		$	483
Deferred compensation plans held in rabbi trusts (Note 9 and Note 11)	453			450
Captive insurance companies	168			180
Total marketable securities held to fund operating programs	1,166			1,113
Less: current portion of marketable securities held to fund operating programs included in cash and cash equivalents, short-term investments, and prepaids and other assets	(189		)	(219		)
Marketable securities held to fund operating programs included in other assets	$	977		$	894

Net realized and unrealized gains and interest income from marketable securities held to fund the loyalty program are recognized in other income (loss), net on our condensed consolidated statements of income (loss):



	Three Months Ended June 30,				Six Months Ended June 30,
	2020		2019		2020		2019
Loyalty program (Note 19)	$	12	$	10	$	23	$	19

Net realized and unrealized gains (losses) and interest income from marketable securities held to fund rabbi trusts are recognized in net gains and interest income from marketable securities held to fund rabbi trusts on our condensed consolidated statements of income (loss):



	Three Months Ended June 30,				Six Months Ended June 30,
	2020		2019		2020			2019
Unrealized gains (losses)	$	45	$	9	$	(5	)	$	37
Realized gains	4		2		6			4
Net gains and interest income from marketable securities held to fund rabbi trusts	$	49	$	11	$	1		$	41

Our captive insurance companies hold marketable securities which include AFS debt securities that are invested in U.S. government agencies, time deposits, and corporate debt securities and have contractual maturity dates ranging from 2020 through 2025.

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Marketable Securities Held for Investment Purposes—Marketable securities held for investment purposes are recorded at cost or fair value, depending on the nature of the investment, and are included on our condensed consolidated balance sheets as follows:



	June 30, 2020		December 31, 2019
Time deposits (a)	$	301	$	37
Interest-bearing money market funds (a)	298		147
Common shares of Playa N.V. (Note 9)	44		102