UNITED
 
STATES
SECURITIES
 
AND
 
EXCHANGE
 
COMMISSION
Washington,
 
D.C.
 
20549
 
 
FORM
 
6-K
 
Report
 
of
 
Foreign
 
Private
 
Issuer
 
Pursuant
 
to
 
Rule
 
13a-16
 
or
 
15d-16
under
 
the
 
Securities
 
Exchange
 
Act
 
of
 
1934
 
For
 
the
 
period
 
ended
 
30
 
June
 
2020
Commission
 
File
 
Number
 
1-14642
 
 
ING
 
Groep
 
N.V.
 
Bijlmerdreef
 
106
1102
 
CT
 
Amsterdam
The
 
Netherlands
 
Indicate
 
by
 
check
 
mark
 
whether
 
the
 
registrant
 
files
 
or
 
will
 
file
 
annual
 
reports
 
under
 
cover
 
of
 
Form
 
20-F
 
or
Form
 
40-F.
 
Form
 
20-F
 
[x]
 
Form
 
40-F
 
[
 
]
 
Indicate
 
by
 
check
 
mark
 
if
 
the
 
registrant
 
is
 
submitting
 
the
 
Form
 
6-K
 
in
 
paper
 
as
 
permitted
 
by
 
Regulation
 
S-T
Rule
 
101(b)(1):
[
 
]
Indicate
 
by
 
check
 
mark
 
if
 
the
 
registrant
 
is
 
submitting
 
the
 
Form
 
6-K
 
in
 
paper
 
as
 
permitted
 
by
 
Regulation
 
S-T
Rule
 
101(b)(7):
[
 
]
 
This
 
Report
 
on
 
Form
 
6-K
 
is
 
hereby
 
incorporated
 
by
 
reference
 
into
 
the
 
Registration
 
Statements
 
on
 
Form
 
S-8
(Files
 
Nos.
 
333-215535,
 
333-172921,
 
333-172920,
 
333-172919,
 
333-168020,
 
333-165591,
 
333-158155,
 
333-
158154,
 
333-149631,
 
333-137354,
 
333-125075,
 
333-108833,
 
333-81564
 
and
 
333-92220)
 
of
 
ING
 
Groep
 
N.V.
and
 
shall
 
be
 
a
 
part
 
thereof
 
from
 
the
 
date
 
on
 
which
 
this
 
Report
 
is
 
furnished,
 
to
 
the
 
extent
 
not
 
superseded
 
by
documents
 
or
 
reports
 
subsequently
 
filed
 
or
 
furnished.
 
 
 
Presentation
 
of
 
information
 
The
 
condensed
 
consolidated
 
inte
 
rim
 
financial
 
statements
 
included
 
in
 
this
 
report
 
on
 
Form
 
6-K
 
are
 
prepared
 
in
accordance
 
with
 
International
 
Accounting
 
Standard
 
34
 
‘Interim
 
Financial
 
Reporting’
 
as
 
adopted
 
by
 
the
International
 
Accounting
 
Standards
 
Board
 
(‘IFRS
 
-IASB’).
 
In
 
preparing
 
the
 
financial
 
statements
 
in
 
this
document,
 
except
 
as
 
described
 
otherwise,
 
the
 
same
 
accounting
 
principles
 
are
 
applied
 
as
 
in
 
ING
 
Groep
 
N.V.’s
Annual
 
Report
 
on
 
Form
 
20-F
 
for
 
the
 
year
 
ended
 
31
 
December
 
2019
 
(the
 
“2019
 
Form
 
20-F”).
 
 
In
 
this
 
document,
 
references
 
to
 
“ING
 
Groep
 
N.V.”,
 
“ING
 
Groep”
 
and
 
“ING
 
Group”
 
refer
 
to
 
ING
 
Groep
 
N.V.
 
and
references
 
to
 
“ING”,
 
the
 
“Company”,
 
the
 
“Group”,
 
“we”
 
and
 
“us”
 
refer
 
to
 
ING
 
Groep
 
N.V.
 
and
 
its
consolidated
 
subsidiaries.
 
 
All
 
references
 
to
 
IFRS-IASB
 
in
 
this
 
document
 
refer
 
to
 
International
 
Financial
 
Reporting
 
Standards
 
(“IFRS”)
 
as
issued
 
by
 
the
 
International
 
Accounting
 
Standards
 
Board
 
(“IASB”).
 
ING
 
prepares
 
financial
 
information
 
in
accordance
 
with
 
IFRS
 
as
 
issued
 
by
 
the
 
IASB
 
for
 
purposes
 
of
 
reporting
 
with
 
the
 
SEC,
 
including
 
financial
information
 
contained
 
in
 
the
 
2019
 
Form
 
20-F.
 
ING
 
Group’s
 
accounting
 
policies
 
under
 
IFRS
 
-IASB
 
are
 
described
under
 
“Basis
 
of
 
preparation
 
and
 
accounting
 
policies”
 
beginning
 
on
 
page
 
F-13
 
in
 
the
 
consolidated
 
financial
statements
 
contained
 
in
 
the
 
2019
 
Form
 
20-F.
 
All
 
references
 
to
 
IFRS-EU
 
in
 
this
 
document
 
refer
 
to
 
IFRS
 
as
 
adopted
 
by
 
the
 
European
 
Union
 
(“EU”),
 
including
the
 
decisions
 
made
 
by
 
ING
 
Group
 
with
 
respect
 
to
 
the
 
options
 
available
 
under
 
IFRS
 
as
 
adopted
 
by
 
the
 
EU.
 
ING
also
 
prepares
 
financial
 
information
 
in
 
accordance
 
with
 
IFRS
 
-EU,
 
including
 
the
 
decisions
 
ING
 
made
 
with
 
regard
to
 
the
 
options
 
available
 
under
 
IFRS
 
-EU.
 
Unless
 
otherwise
 
indicated,
 
financial
 
information
 
included
 
in
 
this
document
 
has
 
been
 
prepared
 
in
 
accordance
 
with
 
IFRS
 
-EU.
 
Other
 
than
 
for
 
the
 
purpose
 
of
 
SEC
 
reporting,
 
ING
Group
 
intends
 
to
 
continue
 
to
 
prepare
 
its
 
annual
 
accounts
 
under
 
IFRS
 
-EU.
 
 
For
 
an
 
explanation
 
of
 
the
 
differences
 
between
 
IFRS
 
-IASB
 
and
 
IFRS
 
-EU,
 
see
 
page
 
F-14
 
of
 
the
 
2019
 
Form
 
20-F.
 
For
 
a
 
reconciliation
 
between
 
IFRS
 
-EU
 
and
 
IFRS
 
-IASB
 
as
 
of
 
and
 
for
 
the
 
years
 
ended
 
31
 
December
 
2019,
 
2018
and
 
2017,
 
see
 
Note
 
1.3.2
 
to
 
the
 
consolidated
 
financial
 
statements
 
contained
 
in
 
the
 
2019
 
Form
 
20-F.
 
For
 
a
reconciliation
 
between
 
IFRS
 
-EU
 
and
 
IFRS
 
-IASB
 
as
 
of
 
and
 
for
 
the
 
six
 
months
 
ended
 
30
 
June
 
2020,
 
see
 
Note
“Basis
 
of
 
preparation
 
and
 
accounting
 
policies”
 
of
 
this
 
document.
 
Capital
 
measures
 
included
 
in
 
this
 
document
 
are
 
based
 
on
 
IFRS
 
-EU,
 
as
 
this
 
is
 
the
 
primary
 
accounting
 
basis
 
for
statutory
 
and
 
regulatory
 
reporting
 
used
 
by
 
ING
 
Group.
 
Certain
 
amounts
 
set
 
forth
 
herein,
 
such
 
as
 
percentages,
 
may
 
not
 
sum
 
due
 
to
 
rounding.
 
This
 
document
 
contains
 
inactive
 
textual
 
addresses
 
to
 
Internet
 
websites
 
operated
 
by
 
us
 
and
 
third
 
parties.
 
Reference
 
to
 
such
 
websites
 
is
 
made
 
for
 
information
 
purposes
 
only,
 
and
 
information
 
found
 
at
 
such
 
websites
 
is
not
 
incorporated
 
by
 
reference
 
into
 
this
 
document.
 
ING
 
does
 
not
 
make
 
any
 
representation
 
or
 
warranty
 
with
respect
 
to
 
the
 
accuracy
 
or
 
completeness
 
of,
 
or
 
take
 
any
 
responsibility
 
for,
 
any
 
information
 
found
 
at
 
any
websites
 
operated
 
by
 
third
 
parties.
 
ING
 
specifically
 
disclaims
 
any
 
liability
 
with
 
respect
 
to
 
any
 
information
found
 
at
 
websites
 
operated
 
by
 
third
 
parties.
 
ING
 
cannot
 
guarantee
 
that
 
websites
 
operated
 
by
 
third
 
parties
remain
 
available
 
following
 
the
 
publication
 
of
 
this
 
document,
 
or
 
that
 
any
 
information
 
found
 
at
 
such
 
websites
will
 
not
 
change
 
following
 
the
 
filing
 
of
 
this
 
document.
 
Many
 
of
 
those
 
factors
 
are
 
beyond
 
ING’s
 
control.
 
This
 
document
 
does
 
not
 
constitute
 
an
 
offer
 
to
 
sell,
 
or
 
a
 
solicitation
 
of
 
an
 
offer
 
to
 
purchase,
 
any
 
securities
 
in
the
 
United
 
States
 
or
 
any
 
other
 
jurisdiction.
Forward
-
looking
 
statements
 
Certain
 
of
 
the
 
statements
 
contained
 
herein
 
are
 
not
 
historical
 
facts,
 
including,
 
without
 
limitation,
 
certain
statements
 
made
 
of
 
future
 
expectations
 
and
 
other
 
forward
 
-looking
 
statements
 
that
 
are
 
based
 
on
management’s
 
current
 
views
 
and
 
assumptions
 
and
 
involve
 
known
 
and
 
unknown
 
risks
 
and
 
uncertainties
 
that
could
 
cause
 
actual
 
results,
 
performance
 
or
 
events
 
to
 
differ
 
materially
 
from
 
those
 
expressed
 
or
 
implied
 
in
 
such
statements.
 
Actual
 
results,
 
performance
 
or
 
events
 
may
 
differ
 
materially
 
from
 
those
 
in
 
such
 
statements
 
due
 
to
a
 
number
 
of
 
factors,
 
including,
 
without
 
limitation:
 
 
 
(1)
 
changes
 
in
 
general
 
economic
 
conditions,
 
in
 
particular
 
economic
 
conditions
 
in
 
ING’s
 
core
 
markets,
including
 
changes
 
affecting
 
currency
 
exchange
 
rates,
(2)
 
the
 
effects
 
of
 
the
 
Covid-19
 
pandemic
 
and
 
related
 
response
 
measures,
 
including
 
lockdowns
 
and
 
travel
restrictions,
 
on
 
economic
 
conditions
 
in
 
countries
 
in
 
which
 
ING
 
operates,
 
on
 
ING’s
 
business
 
and
 
operations
and
 
on
 
ING’s
 
employees,
 
customers
 
and
 
counterparties,
(3)
 
changes
 
affecting
 
interest
 
rate
 
levels,
 
(4)
 
any
 
default
 
of
 
a
 
major
 
market
 
participant
 
and
 
related
 
market
 
disruption,
(5)
 
changes
 
in
 
performance
 
of
 
financial
 
markets,
 
including
 
in
 
Europe
 
and
 
developing
 
markets,
 
(6)
 
changes
 
in
 
the
 
fiscal
 
position
 
and
 
the
 
future
 
economic
 
performance
 
of
 
the
 
United
 
States,
 
including
potential
 
consequences
 
of
 
a
 
downgrade
 
of
 
the
 
sovereign
 
credit
 
rating
 
of
 
the
 
US
 
government,
(7)
 
consequences
 
of
 
the
 
United
 
Kingdom’s
 
withdrawal
 
from
 
the
 
European
 
Union,
 
(8)
 
changes
 
in
 
or
 
discontinuation
 
of
 
‘benchmark’
 
indices,
(9)
 
inflation
 
and
 
deflation
 
in
 
our
 
principal
 
markets,
(10)
 
changes
 
in
 
conditions
 
in
 
the
 
credit
 
and
 
capital
 
markets
 
generally,
 
including
 
changes
 
in
 
borrower
 
and
counterparty
 
creditworthiness,
 
(11)
 
failures
 
of
 
banks
 
falling
 
under
 
the
 
scope
 
of
 
state
 
comp
 
ensation
 
schemes,
(12)
 
non-compliance
 
with
 
or
 
changes
 
in
 
laws
 
and
 
regulations,
 
including
 
those
 
financial
 
services
 
and
 
tax
 
laws,
and
 
the
 
interpretation
 
and
 
application
 
thereof,
(13)
 
geopolitical
 
risks,
 
political
 
instabilities
 
and
 
policies
 
and
 
actions
 
of
 
governmental
 
and
 
regulatory
authorities,
(14)
 
ING’s
 
ability
 
to
 
meet
 
minimum
 
capital
 
and
 
other
 
prudential
 
regulatory
 
requirements,
(15)
 
outcome
 
of
 
current
 
and
 
future
 
litigation,
 
enforcement
 
proceedings,
 
investigations
 
or
 
other
 
regulatory
actions,
 
including
 
claims
 
by
 
customers,
(16)
 
operational
 
risks,
 
such
 
as
 
system
 
disruptions
 
or
 
failures,
 
breaches
 
of
 
security,
 
cyber-attacks,
 
human
error,
 
changes
 
in
 
operational
 
practices
 
or
 
inadequate
 
controls
 
including
 
in
 
respect
 
of
 
third
 
parties
 
with
 
which
we
 
do
 
business,
(17)
 
risks
 
and
 
challenges
 
related
 
to
 
cybercrime
 
including
 
the
 
effects
 
of
 
cyber-attacks
 
and
 
changes
 
in
legislation
 
and
 
regulation
 
related
 
to
 
cybersecurity
 
and
 
data
 
privacy,
 
(18)
 
changes
 
in
 
general
 
competitive
 
factors,
 
(19)
 
the
 
inability
 
to
 
protect
 
our
 
intell
 
ectual
 
property
 
and
 
infringement
 
claims
 
by
 
third
 
parties,
(20)
 
changes
 
in
 
credit
 
ratings,
(21)
 
business,
 
operational,
 
regulatory,
 
reputation
 
and
 
other
 
risks
 
and
 
challenges
 
in
 
connection
 
with
 
climate
change,
(22)
 
inability
 
to
 
attract
 
and
 
retain
 
key
 
personne
 
l,
(23)
 
future
 
liabilities
 
under
 
defined
 
benefit
 
retirement
 
plans,
(24)
 
failure
 
to
 
manage
 
business
 
risks,
 
including
 
in
 
connection
 
with
 
use
 
of
 
models,
 
use
 
of
 
derivatives,
 
or
maintaining
 
appropriate
 
policies
 
and
 
guidelines,
(25)
 
changes
 
in
 
capital
 
and
 
credit
 
markets,
 
including
 
interbank
 
funding,
 
as
 
well
 
as
 
customer
 
deposits,
 
which
provide
 
the
 
liquidity
 
and
 
capital
 
required
 
to
 
fund
 
our
 
operations,
(26)
 
the
 
other
 
risks
 
and
 
uncertainties
 
detailed
 
in
 
the
 
most
 
recent
 
annual
 
report
 
on
 
Form
 
20-F
 
of
 
ING
 
Groep
N.V.
 
(including
 
the
 
Risk
 
Factors
 
contained
 
therein)
 
and
 
ING’s
 
more
 
recent
 
disclosures,
 
including
 
press
releases,
 
which
 
are
 
available
 
on
 
www.ING.com.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
4
 
Contents
Interim
 
report
5
12
Condensed
 
consolidated
 
interim
 
financial
 
statements
25
26
28
29
31
Notes
 
to
 
the
 
Condensed
 
consolidated
 
interim
 
financial
statements
1
33
2
36
3
36
4
38
5
39
6
39
7
41
8
42
9
43
10
43
11
44
12
44
13
46
14
47
15
47
16
48
17
49
Segment
 
reporting
18
49
Additional
 
notes
 
to
 
the
 
Condensed
 
consolidated
 
interim
 
financial
statements
19
56
20
65
21
67
22
67
23
67
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
5
 
Introduction
 
ING
 
is
 
a
 
global
 
financial
 
institution
 
with
 
a
 
strong
 
European
 
base,
 
offering
 
banking
 
services
 
through
 
its
operating
 
company
 
ING
 
Bank.
 
ING
 
Bank’s
 
more
 
than
 
55,000
 
employees
 
offer
 
retail
 
and
 
wholesale
 
banking
services
 
to
 
customers
 
in
 
over
 
40
 
countries.
 
 
Steven
 
van
 
Rijswijk,
 
previously
 
member
 
of
 
the
 
Executive
 
Board
 
and
 
chief
 
risk
 
officer
 
of
 
ING,
 
has
 
succeeded
Ralph
 
Hamers
 
as
 
CEO
 
and
 
chairman
 
of
 
the
 
Executive
 
Board.
 
The
 
Supervisory
 
Board
 
has
 
appointed
 
Steven
 
van
Rijswijk
 
effective
 
1
 
July
 
2020.
Covid
-
19
 
pandemic
 
The
 
spread
 
of
 
Covid-19
 
in
 
the
 
first
 
half
 
of
 
2020
 
and
 
its
 
development
 
into
 
a
 
global
 
pandemic
 
affected
 
ING
 
in
 
a
number
 
of
 
ways,
 
impacting
 
our
 
customers,
 
operations
 
and
 
employees
 
and
 
the
 
communities
 
where
 
we
operate.
 
Supported
 
by
 
ING’s
 
digital
 
focus,
 
most
 
of
 
our
 
employees
 
worldwide
 
continue
 
to
 
work
 
from
 
home,
providing
 
an
 
uninterrupted,
 
high
 
standard
 
of
 
service
 
to
 
our
 
customers.
 
ING
 
put
 
measures
 
in
 
place
 
to
 
help
 
customers
 
deal
 
with
 
the
 
impact
 
of
 
the
 
pandemic
 
on
 
their
 
finances.
 
This
included
 
extensions
 
of
 
loan
 
repayments
 
for
 
SME
 
and
 
retail
 
customers
 
in
 
various
 
countries.
 
ING
 
also
 
works
with
 
larger
 
corporate
 
clients
 
to
 
deliver
 
solutions
 
tailored
 
to
 
their
 
specific
 
needs.
 
 
The
 
economic
 
impact
 
of
 
the
 
Covid-19
 
pandemic
 
and
 
the
 
impact
 
of
 
IFRS
 
-9
 
methodology
 
have
 
resulted
 
in
significantly
 
higher
 
Expected
 
Credit
 
Losses,
 
which
 
have
 
impacted
 
ING’s
 
net
 
profit
 
for
 
the
 
first
 
half
 
of
 
2020.
 
As
a
 
result
 
of
 
the
 
impairment
 
test
 
triggered
 
by
 
the
 
Covid-19
 
pandemic,
 
ING
 
also
 
recognised
 
€310
 
million
 
as
 
an
impairment
 
of
 
goodwill
 
on
 
its
 
balance
 
sheet
 
in
 
the
 
reporting
 
period.
 
More
 
information
 
on
 
the
 
impact
 
of
 
Covid-19
 
on
 
ING
 
as
 
well
 
on
 
the
 
related
 
risk
 
measures
 
taken
 
to
 
address
 
the
impact
 
can
 
be
 
found
 
in
 
the
 
section
 
“Risk
 
Management”.
 
The
 
financial
 
impact
 
on
 
the
 
Covid
 
-19
 
related
 
crisis
can
 
be
 
found
 
in
 
the
 
section
 
“ING
 
Group
 
consolidated
 
results”
 
and
 
throughout
 
the
 
financial
 
statements
section
 
of
 
this
 
report.
 
As
 
a
 
reaction
 
to
 
the
 
ongoing
 
global
 
pandemic,
 
regulators
 
have
 
introduced
 
a
 
number
 
of
 
changes
 
to
 
regulatory
capital
 
requirement
 
reliefs
 
that
 
are
 
also
 
applicable
 
to
 
ING.
 
More
 
information
 
on
 
this
 
can
 
be
 
found
 
in
 
the
section
 
“business
 
environment”
 
of
 
this
 
report
 
and
 
note
 
“Capital
 
Management”
 
of
 
the
 
interim
 
financial
statements.
 
 
 
 
Interim
 
report
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
6
 
ING
 
Group
 
consolidated
 
results
 
 
ING
 
Group:
 
Consolidated
 
profit
 
or
 
loss
 
account
in
 
 
million
6
 
month
 
period
 
(1
 
January
 
to
 
30
 
June)
Total
 
ING
 
Group
of
 
which:
 
adjustment
 
of
the
 
IFRS
 
-EU
 
'IAS
 
39
 
carve
out'
of
 
which:
 
Total
 
ING
 
Group
IFRS
 
-EU
2020
2019
2020
2019
2020
2019
Net
 
interest
 
income
6,877
6,896
–54
–57
6,931
6,953
Net
 
fee
 
and
 
commission
 
income
1,506
1,386
1,506
1,386
Total
 
investment
 
and
 
other
 
income
305
–134
–439
–1,036
745
902
Total
 
income
8,688
8,148
–493
–1,093
9,182
9,241
Expenses
 
excl.
 
Regulatory
 
costs
4,963
4,626
4,963
4,626
Regulatory
 
costs
663
612
663
612
Operating
 
expenses
5,626
5,238
5,626
5,238
Gross
 
result
3,062
2,910
–493
–1,093
3,556
4,003
Addition
 
to
 
loan
 
loss
 
provisions
1,998
416
1,998
416
Result
 
before
 
tax
1,065
2,493
–493
–1,093
1,558
3,586
Taxation
438
740
–115
–243
553
983
Non-controlling
 
interests
36
47
36
47
Net
 
result
 
ING
 
Group
591
1,707
–379
–850
969
2,556
ING
 
Group
 
monitors
 
and
 
evaluates
 
the
 
performance
 
of
 
ING
 
Group
 
at
 
a
 
consolidated
 
level
 
and
 
by
 
segment
using
 
results
 
based
 
on
 
figures
 
according
 
to
 
IFRS
 
as
 
adopted
 
by
 
the
 
European
 
Union
 
(IFRS
 
-EU).
 
The
 
Executive
Board
 
and
 
the
 
Management
 
Board
 
Banking
 
consider
 
this
 
measure
 
to
 
be
 
relevant
 
to
 
an
 
understanding
 
of
 
the
Group’s
 
financial
 
performance,
 
because
 
it
 
allows
 
investors
 
to
 
understand
 
the
 
primary
 
method
 
used
 
by
management
 
to
 
evaluate
 
the
 
Group’s
 
operating
 
performance
 
and
 
make
 
decisions
 
about
 
allocating
 
resources.
In
 
addition,
 
ING
 
Group
 
believes
 
that
 
the
 
presentation
 
of
 
results
 
in
 
accordance
 
with
 
IFRS
 
-EU
 
helps
 
investors
compare
 
its
 
segment
 
performance
 
on
 
a
 
meaningful
 
basis
 
by
 
highlighting
 
result
 
before
 
tax
 
attributable
 
to
ongoing
 
operations
 
and
 
the
 
profitability
 
of
 
the
 
segment
 
businesses.
 
IFRS
 
-EU
 
result
 
is
 
derived
 
by
 
excluding
from
 
IFRS
 
-IASB
 
the
 
impact
 
of
 
the
 
IFRS
 
-EU
 
‘IAS
 
39
 
carve
 
out’
 
adjustment.
 
The
 
IFRS-EU
 
‘IAS
 
39
 
carve-out’
 
adjustment
 
relates
 
to
 
fair
 
value
 
portfolio
 
hedge
 
accounting
 
strategies
 
for
 
the
mortgage
 
and
 
savings
 
portfolios
 
in
 
the
 
Benelux,
 
Germany
 
and
 
Other
 
Challengers
 
that
 
are
 
not
 
eligible
 
under
 
IFRS-
IASB.
 
As
 
no
 
hedge
 
accounting
 
is
 
applied
 
to
 
these
 
mortgage
 
and
 
savings
 
portfolios
 
under
 
IFRS-IASB,
 
the
 
fair
 
value
changes
 
of
 
the
 
derivatives
 
are
 
not
 
offset
 
by
 
fair
 
value
 
changes
 
of
 
the
 
hedge
 
items
 
(mortgages
 
and
 
savings).
 
As
 
from
 
the
 
financial
 
year
 
2020
 
the
 
information
 
presented
 
to
 
the
 
Executive
 
Board
 
is
 
no
 
longer
 
based
 
on
underlying
 
results
 
but
 
on
 
IFRS
 
as
 
endorsed
 
by
 
the
 
European
 
Union.
 
Previously
 
monitoring
 
and
 
evaluation
 
of
ING
 
Group’s
 
segments
 
was
 
based
 
a
 
non-GAAP
 
financial
 
performance
 
measure
 
called
 
underlying.
 
Underlying
result
 
was
 
derived
 
by
 
excluding
 
from
 
IFRS
 
the
 
following:
 
special
 
items,
 
the
 
impact
 
of
 
divestments
 
and
 
results
from
 
former
 
insurance
 
related
 
activities.
 
In
 
2020
 
and
 
2019
 
no
 
special
 
items,
 
divestments
 
or
 
former
 
insurance
related
 
results
 
were
 
recorded
 
anymore.
 
The
 
breakdown
 
of
 
net
 
result
 
by
 
segment
 
is
 
included
 
in
 
Note
 
18
 
‘Segments’.
 
ING
 
Group:
 
reconciliation
 
from
 
IFRS
 
-IASB
 
to
 
IFRS-EU
6
 
month
 
period
 
(1
 
January
 
to
 
30
 
June)
2020
2019
Net
 
result
 
ING
 
Group
 
IFRS-IASB
591
1,707
-/-
 
Adjustment
 
of
 
the
 
EU
 
'IAS
 
39
 
carve
 
out'
–379
–850
Net
 
result
 
ING
 
Group
 
IFRS-EU
969
2,556
 
Consolidated
 
results
 
of
 
operations
ING’s
 
net
 
result
 
in
 
the
 
first
 
half
 
of
 
2020
 
decreased
 
to
 
€591
 
million,
 
or
 
65.4%,
 
compared
 
with
 
€1,707
 
million
 
in
the
 
same
 
period
 
of
 
2019.
 
This
 
decrease
 
in
 
result
 
was
 
affected
 
by
 
€471
 
million
 
less
 
negative
 
fair
 
value
 
changes
on
 
derivatives
 
(including
 
a
 
negative
 
impact
 
under
 
net
 
interest
 
income
 
of
 
ending
 
some
 
hedge
 
relationships)
related
 
to
 
hedging
 
mortgage
 
and
 
savings
 
portfolios
 
in
 
the
 
Benelux,
 
Germany,
 
France
 
and
 
Czech
 
Republic.
These
 
negative
 
fair
 
value
 
changes
 
are
 
mainly
 
caused
 
by
 
changes
 
in
 
markets
 
interest
 
rates.
 
No
 
fair
 
value
 
hedge
accounting
 
is
 
applied
 
to
 
these
 
mortgage
 
and
 
savings
 
portfolios
 
under
 
IFRS
 
-IASB.
 
Including
 
the
 
compensating
positive
 
hedge
 
adjustment
 
on
 
those
 
portfolios
 
as
 
applied
 
under
 
IFRS
 
-EU,
 
the
 
net
 
result
 
decreased
 
62.1%
 
to
€969
 
million,
 
compared
 
with
 
€2,556
 
million
 
in
 
the
 
same
 
period
 
of
 
2019.
 
The
 
decline
 
was
 
primarily
 
caused
 
by
elevated
 
risk
 
costs
 
reflecting
 
the
 
(expected)
 
economic
 
impact
 
of
 
the
 
Covid-19
 
pandemic,
 
including
 
higher
Individual
 
Stage
 
3
 
provisions,
 
and
 
€310
 
million
 
of
 
impairments
 
on
 
goodwill.
 
Including
 
the
 
aforementioned
compensating
 
hedge
 
adjustment,
 
the
 
effective
 
tax
 
rate
 
was
 
35.5%
 
compared
 
with
 
27.4%
 
in
 
the
 
first
 
half
 
of
2019.
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
7
 
 
The
 
result
 
before
 
tax
 
declined
 
57.3%
 
to
 
€1,065
 
million
 
from
 
€2,493
 
million
 
in
 
the
 
first
 
six
 
months
 
of
 
2019.
Including
 
the
 
aforementioned
 
compensating
 
hedge
 
adjustment,
 
the
 
result
 
before
 
tax
 
fell
 
56.6%
 
to
 
€1,558
million
 
from
 
€3,586
 
million
 
in
 
the
 
first
 
half
 
of
 
2019,
 
predominantly
 
due
 
to
 
€1,582
 
million
 
higher
 
risk
 
costs,
 
but
also
 
due
 
to
 
higher
 
expenses
 
and
 
lower
 
income.
 
Income
 
decreased
 
0.6%
 
as
 
the
 
first
 
half
 
of
 
2019
 
had
 
included
a
 
€119
 
million
 
one-off
 
gain
 
related
 
to
 
the
 
release
 
of
 
a
 
currency
 
translation
 
reserve
 
and
 
a
 
€79
 
million
receivable
 
related
 
to
 
the
 
insolvency
 
of
 
a
 
financial
 
institution.
 
Excluding
 
these
 
one-off
 
items,
 
income
 
was
 
1.5%
higher,
 
mainly
 
due
 
to
 
higher
 
fee
 
income
 
on
 
investment
 
products
 
and
 
higher
 
income
 
from
 
Financial
 
Markets,
which
 
more
 
than
 
offset
 
the
 
impact
 
of
 
lower
 
interest
 
margins
 
on
 
customer
 
deposits.
 
Operating
 
expenses
 
rose
by
 
€388
 
million,
 
or
 
7.4%,
 
on
 
the
 
first
 
six
 
months
 
of
 
2019,
 
mainly
 
due
 
to
 
€310
 
million
 
of
 
goodwill
 
impairments.
 
Net
 
interest
 
income
 
decreased
 
by
 
€19
 
million,
 
or
 
0.3%,
 
to
 
€6,877
 
million
 
in
 
the
 
first
 
six
 
months
 
of
 
2020,
 
but
when
 
including
 
the
 
aforementioned
 
compensating
 
hedge
 
adjustment,
 
net
 
interest
 
income
 
income
 
decreased
by
 
€22
 
million,
 
or
 
0.3%,
 
to
 
€6,931
 
million
 
in
 
the
 
first
 
six
 
months
 
of
 
2020.
 
The
 
interest
 
result
 
on
 
customer
deposits
 
declined
 
due
 
to
 
lower
 
interest
 
margins
 
on
 
both
 
savings
 
and
 
current
 
accounts
 
caused
 
by
 
lower
reinvestment
 
yields,
 
while
 
average
 
current
 
account
 
volumes
 
increased.
 
The
 
interest
 
result
 
on
 
customer
lending
 
was
 
higher
 
compared
 
with
 
the
 
same
 
period
 
a
 
year
 
ago,
 
due
 
to
 
improved
 
interest
 
margins
 
on
residential
 
mortgages
 
combined
 
with
 
higher
 
lending
 
volumes.
 
Higher
 
interest
 
results
 
at
 
Treasury
 
(supported
by
 
the
 
introduction
 
of
 
the
 
ECB’s
 
two-tiering
 
system
 
at
 
the
 
end
 
of
 
October
 
2019)
 
and
 
Financial
 
Markets
 
(which
can
 
be
 
volatile),
 
were
 
offset
 
by
 
lower
 
net
 
interest
 
income
 
in
 
the
 
Corporate
 
Line.
 
ING’s
 
overall
 
net
 
interest
margin,
 
which
 
is
 
defined
 
as
 
net
 
interest
 
income
 
divided
 
by
 
the
 
average
 
balance
 
sheet
 
total,
 
decreased
 
by
 
7
basis
 
points
 
to
 
1.47%,
 
from
 
1.54%
 
in
 
the
 
first
 
half
 
of
 
2019.
 
Net
 
fee
 
and
 
commission
 
income
 
increased
 
8.7%
 
to
 
€1,506
 
million
 
from
 
€1,386
 
million
 
one
 
year
 
ago.
 
In
 
Retail
Banking,
 
net
 
fee
 
and
 
commission
 
income
 
rose
 
by
 
€94
 
million.
 
This
 
was
 
mainly
 
driven
 
by
 
higher
 
fee
 
income
 
on
investment
 
products,
 
predominantly
 
in
 
Germany,
 
while
 
fee
 
income
 
on
 
daily
 
banking
 
products
 
was
 
lower
reflecting
 
a
 
reduction
 
of
 
(international)
 
payment
 
transactions
 
following
 
the
 
lockdown
 
measures
 
related
 
to
the
 
Covid-19
 
pandemic.
 
Total
 
fee
 
income
 
in
 
Wholesale
 
Banking
 
increased
 
by
 
€23
 
million,
 
predominantly
 
in
Financial
 
Markets,
 
mainly
 
due
 
to
 
higher
 
deal
 
activity
 
in
 
Global
 
Capital
 
Markets,
 
partly
 
offset
 
by
 
lower
 
fees
 
in
Trade
 
&
 
Commodity
 
Finance
 
as
 
a
 
result
 
of
 
lower
 
average
 
oil
 
prices.
 
Total
 
investment
 
and
 
other
 
income
 
rose
 
to
 
€305
 
million
 
in
 
the
 
first
 
six
 
months
 
of
 
2020
 
from
 
€-134
 
million
 
in
 
the
same
 
period
 
of
 
last
 
year.
 
Including
 
the
 
aforementioned
 
compensating
 
hedge
 
adjustment,
 
total
 
investment
 
and
other
 
income
 
fell
 
to
 
€745
 
million
 
from
 
€902
 
million
 
in
 
the
 
first
 
half
 
of
 
2019,
 
which
 
had
 
included
 
a
 
€119
 
million
one-off
 
gain
 
from
 
the
 
release
 
of
 
a
 
currency
 
translation
 
reserve
 
related
 
to
 
the
 
sale
 
of
 
ING’s
 
stake
 
in
 
Kotak
Mahindra
 
Bank
 
and
 
a
 
€79
 
million
 
receivable
 
related
 
to
 
the
 
insolvency
 
of
 
a
 
financial
 
institution.
 
Excluding
 
these
items,
 
investment
 
and
 
other
 
income
 
rose
 
by
 
€41
 
million,
 
or
 
5.8%,
 
primarily
 
in
 
Financial
 
Markets.
 
Operating
 
expenses
 
increased
 
by
 
€388
 
million,
 
or
 
7.4%,
 
to
 
€5,626
 
million.
 
Expenses
 
in
 
the
 
first
 
six
 
months
 
of
2020
 
included
 
€663
 
million
 
of
 
regulatory
 
costs,
 
while
 
the
 
same
 
period
 
of
 
2019
 
included
 
€612
 
million
 
of
regulatory
 
costs.
 
Expenses
 
excluding
 
regulatory
 
costs
 
rose
 
by
 
€337
 
million,
 
or
 
7.3%,
 
to
 
€4,963
 
million.
 
The
increase
 
was
 
mainly
 
caused
 
by
 
€310
 
million
 
of
 
goodwill
 
impairments
 
related
 
to
 
a
 
number
 
of
 
acquisitions
 
in
the
 
past.
 
Also
 
excluding
 
this
 
goodwill
 
impairment,
 
expenses
 
increased
 
by
 
0.6%,
 
mainly
 
due
 
to
 
the
 
impact
 
of
collective
 
-labour-agreement
 
salary
 
increases
 
and
 
higher
 
KYC
 
-related
 
expenses.
 
These
 
increases
 
were
 
largely
offset
 
by
 
a
 
value
 
added
 
tax
 
(VAT)
 
refund
 
and
 
the
 
impact
 
of
 
cost
 
savings
 
(including
 
lower
 
marketing
 
and
 
travel
costs
 
as
 
a
 
result
 
of
 
the
 
Covid
 
-19
 
restrictions),
 
while
 
the
 
first
 
half
 
of
 
2019
 
included
 
a
 
restructuring
 
provision
 
in
Retail
 
Germany.
 
The
 
cost/income
 
ratio
 
increased
 
to
 
61.3%
 
from
 
56.7%
 
in
 
the
 
first
 
half
 
of
 
2019.
 
Net
 
additions
 
to
 
loan
 
loss
 
provisions
 
were
 
€1,998
 
million
 
compared
 
with
 
€416
 
million
 
in
 
the
 
first
 
half
 
of
 
2019.
Risk
 
costs
 
in
 
the
 
first
 
six
 
months
 
of
 
2020
 
were
 
severely
 
impacted
 
by
 
a
 
combination
 
of
 
increased
 
collective
provisioning
 
reflecting
 
the
 
worsened
 
macro
 
-economic
 
indicators
 
due
 
to
 
the
 
Covid-19
 
pandemic,
 
higher
Individual
 
Stage
 
3
 
provisions
 
and
 
negative
 
rating
 
migration.
 
Risk
 
costs
 
in
 
the
 
first
 
half
 
of
 
2020
 
included
 
€627
million
 
of
 
collective
 
provision
 
related
 
to
 
the
 
worsened
 
macro
 
-economic
 
indicators.
 
Risk
 
costs
 
were
 
annualised
64
 
basis
 
points
 
of
 
average
 
customer
 
lending
 
compared
 
with
 
14
 
basis
 
points
 
in
 
the
 
first
 
half
 
of
 
2019.
 
For
 
the
 
followin
 
g
 
information
 
per
 
business
 
line
 
the
 
IFRS
 
-EU
 
measures
 
are
 
in
 
place,
 
in
 
line
 
with
 
management
reporting.
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
8
 
Retail
 
Netherlands
Retail
 
Netherlands
 
posted
 
a
 
result
 
before
 
tax
 
of
 
€1,043
 
million,
 
compared
 
with
 
€1,132
 
million
 
in
 
the
 
first
 
six
months
 
of
 
2019.
 
This
 
decline
 
was
 
mainly
 
attributable
 
to
 
higher
 
risk
 
costs
 
reflecting
 
the
 
worsened
 
macro-
economic
 
environment,
 
as
 
well
 
as
 
lower
 
margins
 
on
 
savings
 
and
 
current
 
accounts.
 
The
 
impact
 
of
 
these
factors
 
was
 
partly
 
offset
 
by
 
higher
 
Treasury
 
-related
 
revenues.
 
Total
 
income
 
increased
 
by
 
€9
 
million,
 
or
 
0.4%,
 
to
 
€2,269
 
million,
 
compared
 
with
 
€2,260
 
million
 
in
 
the
 
first
half
 
of
 
2019.
 
Net
 
interest
 
income
 
rose
 
1.3%,
 
mainly
 
due
 
to
 
higher
 
treasury
 
related
 
revenues,
 
which
 
was
largely
 
offset
 
by
 
lower
 
net
 
interest
 
results
 
on
 
savings
 
and
 
current
 
accounts
 
due
 
to
 
lower
 
margins,
 
while
average
 
volumes
 
continued
 
to
 
increase.
 
Net
 
interest
 
results
 
on
 
customer
 
lending
 
were
 
stable,
 
as
 
lower
average
 
volumes
 
were
 
compensated
 
by
 
slightly
 
higher
 
margins.
 
Customer
 
lending
 
increased
 
by
 
€2.4
 
billion
 
in
the
 
first
 
half
 
of
 
2020.
 
Net
 
core
 
lending
 
(which
 
excludes
 
Treasury
 
products
 
and
 
a
 
€0.6
 
billion
 
decline
 
in
 
the
WUB
 
run-off
 
portfolio)
 
decreased
 
by
 
€0.9
 
billion,
 
of
 
which
 
€0.4
 
billion
 
was
 
in
 
residential
 
mortgages
 
and
 
€0.5
billion
 
in
 
other
 
lending.
 
In
 
the
 
first
 
half
 
of
 
2020
 
net
 
customer
 
deposits
 
(excluding
 
Treasury)
 
grew
 
by
 
€11.1
billion,
 
mainly
 
in
 
current
 
accounts.
 
Net
 
fee
 
and
 
commission
 
income
 
increased
 
by
 
€3
 
million,
 
or
 
0.9%,
 
while
investment
 
and
 
other
 
income
 
was
 
€15
 
million
 
lower.
 
Operating
 
expenses
 
decreased
 
by
 
€7
 
million,
 
or
 
0.6%,
 
to
 
€1,088
 
million
 
from
 
€1,095
 
million
 
in
 
the
 
first
 
six
months
 
of
 
2019.
 
The
 
decrease
 
was
 
mainly
 
due
 
to
 
lower
 
expenses
 
related
 
to
 
staff,
 
marketing
 
and
 
travel,
 
which
were
 
largely
 
offset
 
by
 
higher
 
regulatory
 
costs
 
and
 
IT
 
expenses.
 
The
 
net
 
addition
 
to
 
loan
 
loss
 
provisions
 
was
 
€139
 
million,
 
or
 
17
 
basis
 
points
 
of
 
average
 
customer
 
lending,
 
in
the
 
first
 
six
 
months
 
of
 
2020,
 
compared
 
with
 
€33
 
million,
 
or
 
4
 
basis
 
points,
 
in
 
the
 
same
 
period
 
of
 
last
 
year.
 
Risk
costs
 
in
 
the
 
first
 
half
 
of
 
2020
 
included
 
€90
 
million
 
of
 
collective
 
provisions
 
related
 
to
 
the
 
worsened
 
macro-
economic
 
indicators,
 
including
 
provisioning
 
related
 
to
 
loans
 
subject
 
to
 
a
 
payment
 
holiday.
Retail
 
Belgium
Retail
 
Belgium,
 
which
 
includes
 
Luxembourg,
 
posted
 
a
 
result
 
before
 
tax
 
of
 
€-36
 
million
 
in
 
the
 
first
 
half
 
of
 
2020,
compared
 
with
 
€328
 
million
 
in
 
the
 
same
 
period
 
of
 
2019.
 
The
 
decline
 
was
 
mainly
 
attributable
 
to
 
higher
 
risk
costs
 
reflecting
 
the
 
worsened
 
macro
 
-economic
 
environment,
 
combined
 
with
 
lower
 
income
 
and
 
higher
expenses.
 
Total
 
income
 
declined
 
by
 
€44
 
million,
 
or
 
3.5%,
 
to
 
€1,215
 
million.
 
Net
 
interest
 
result
 
decreased
 
by
 
€22
 
million,
or
 
2.3%,
 
mainly
 
reflecting
 
lower
 
margins
 
on
 
savings
 
and
 
current
 
accounts,
 
partly
 
offset
 
by
 
higher
 
net
 
interest
income
 
from
 
mortgages
 
due
 
to
 
improved
 
margins
 
and
 
higher
 
volumes.
 
Net
 
core
 
lending
 
(excluding
 
Treasury)
decreased
 
by
 
€0.3
 
billion
 
in
 
the
 
first
 
half
 
of
 
2020,
 
fully
 
in
 
residential
 
mortgages.
 
Net
 
customer
 
deposits
(excluding
 
Treasury)
 
grew
 
by
 
€3.3
 
billion,
 
predominantly
 
in
 
current
 
accounts.
 
Net
 
fee
 
and
 
commission
 
income
rose
 
by
 
€19
 
million,
 
or
 
10.1%,
 
mainly
 
due
 
to
 
higher
 
fee
 
income
 
on
 
investment
 
products.
 
Investment
 
and
other
 
income
 
declined
 
by
 
€41
 
million,
 
mainly
 
due
 
to
 
lower
 
Treasury
 
-related
 
revenues,
 
including
 
negative
marked
 
-to-market
 
movements
 
of
 
derivatives
 
which
 
are
 
not
 
in
 
hedge
 
accounting.
 
Operating
 
expenses
 
rose
 
by
 
€96
 
million,
 
of
 
which
 
€43
 
million
 
was
 
caused
 
by
 
a
 
goodwill
 
impairment
 
related
 
to
an
 
acquisition
 
in
 
the
 
past
 
by
 
ING
 
Belgium.
 
The
 
remaining
 
increase
 
was
 
mainly
 
due
 
to
 
higher
 
regulatory
 
costs
and
 
KYC
 
-related
 
expenses.
 
The
 
net
 
addition
 
to
 
the
 
provision
 
for
 
loan
 
losses
 
increased
 
to
 
€282
 
million,
 
or
 
annualised
 
62
 
basis
 
points
 
of
average
 
customer
 
lending,
 
from
 
€58
 
million
 
in
 
the
 
first
 
half
 
of
 
2019.
 
The
 
increase
 
in
 
risk
 
costs
 
was
 
mainly
 
in
business
 
lending.
 
Risk
 
costs
 
in
 
the
 
first
 
half
 
of
 
2020
 
included
 
€65
 
million
 
of
 
collective
 
provisions
 
related
 
to
 
the
worsened
 
macro
 
-economic
 
indicators,
 
including
 
provisioning
 
related
 
to
 
loans
 
subject
 
to
 
a
 
payment
 
holiday.
The
 
remaining
 
risk
 
costs
 
we
 
re
 
mainly
 
related
 
to
 
Stage
 
3
 
provisioning
 
on
 
a
 
number
 
of
 
individual
 
files.
Retail
 
Germany
Retail
 
Germany,
 
which
 
includes
 
Austria,
 
recorded
 
a
 
first
 
-half
 
2020
 
result
 
before
 
tax
 
of
 
€494
 
million,
 
up
 
10.0%
from
 
€449
 
million
 
in
 
the
 
same
 
period
 
of
 
2019.
 
The
 
increase
 
was
 
primarily
 
due
 
to
 
higher
 
income,
 
partly
 
offset
by
 
higher
 
risk
 
costs
 
after
 
a
 
net
 
release
 
in
 
the
 
first
 
half
 
of
 
2019.
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
9
 
Total
 
income
 
increased
 
to
 
€1,075
 
million,
 
up
 
7.0%
 
from
 
€1,005
 
million
 
in
 
the
 
first
 
six
 
months
 
of
 
2019.
 
The
increase
 
was
 
driven
 
by
 
€92
 
million
 
higher
 
fee
 
income,
 
predominantly
 
on
 
investment
 
products
 
due
 
to
 
a
 
higher
number
 
of
 
brokerage
 
trades
 
on
 
the
 
back
 
of
 
market
 
volatility.
 
Net
 
interest
 
income
 
increased
 
0.6%
 
to
 
€801
million,
 
due
 
to
 
accounting
 
asymmetry
 
in
 
Treasury
 
(with
 
an
 
offset
 
in
 
other
 
income)
 
and
 
higher
 
margins
 
on
mortgages,
 
largely
 
offset
 
by
 
margin
 
pressure
 
on
 
savings.
 
In
 
the
 
first
 
six
 
months
 
of
 
2020,
 
net
 
core
 
lending
(which
 
excludes
 
Treasury
 
products)
 
increased
 
by
 
€1.5
 
billion,
 
of
 
which
 
€1.3
 
billion
 
was
 
in
 
residential
mortgages
 
and
 
€0.2
 
billion
 
in
 
consumer
 
lending.
 
Net
 
customer
 
deposits
 
(excluding
 
Treasury)
 
increased
 
by
€1.2
 
billion,
 
fully
 
in
 
current
 
accounts
 
while
 
savings
 
showed
 
an
 
outflow.
 
Investment
 
and
 
other
 
income
declined
 
by
 
€27
 
million,
 
mainly
 
in
 
Treasury
 
due
 
to
 
the
 
aforementioned
 
accounting
 
asymmetry
 
and
 
lower
capital
 
gains.
 
Operating
 
expenses
 
decreased
 
by
 
€12
 
million,
 
or
 
2.1%,
 
to
 
€567
 
million
 
from
 
€579
 
million
 
in
 
the
 
first
 
half
 
of
2019.
 
When
 
adjusted
 
for
 
a
 
€36
 
million
 
restructuring
 
provision
 
recorded
 
in
 
the
 
first
 
half
 
of
 
last
 
year,
 
expenses
increased
 
by
 
€24
 
million.
 
The
 
increase
 
was
 
mainly
 
due
 
to
 
investments
 
to
 
support
 
business
 
growth
 
as
 
well
 
as
the
 
consolidation
 
of
 
a
 
subsidiary
 
as
 
from
 
the
 
first
 
half
 
of
 
2020,
 
partly
 
offset
 
by
 
lower
 
regulatory
 
costs.
 
The
 
net
 
addition
 
to
 
the
 
provision
 
for
 
loan
 
losses
 
was
 
€14
 
million,
 
or
 
3
 
basis
 
points
 
of
 
average
 
customer
lending,
 
in
 
the
 
first
 
half
 
of
 
2020,
 
compared
 
with
 
a
 
net
 
release
 
of
 
€23
 
million
 
in
 
the
 
same
 
period
 
of
 
last
 
year,
which
 
had
 
included
 
model
 
updates
 
on
 
mortgages.
 
Risk
 
costs
 
in
 
the
 
first
 
half
 
of
 
2020
 
included
 
€3
 
million
 
of
collective
 
provisions
 
related
 
to
 
the
 
worsened
 
macro
 
-economic
 
indicators.
Retail
 
Other
 
Challengers
 
&
 
Growth
 
Markets
Retail
 
Other
 
Challengers
 
&
 
Growth
 
markets’
 
result
 
before
 
tax
 
declined
 
to
 
€295
 
million
 
from
 
€438
 
million
 
in
the
 
first
 
six
 
months
 
of
 
2019,
 
reflecting
 
higher
 
risk
 
costs
 
and
 
operating
 
expenses,
 
partly
 
offset
 
by
 
higher
income.
 
Total
 
income
 
rose
 
by
 
€33
 
million,
 
or
 
2.0%,
 
to
 
€1,720
 
million
 
from
 
€1,687
 
million
 
in
 
the
 
first
 
six
 
months
 
of
 
last
year,
 
driven
 
by
 
higher
 
net
 
interest
 
income
 
consistent
 
with
 
higher
 
volumes,
 
and
 
higher
 
Treasury
 
-related
revenues.
 
The
 
increase
 
was
 
partially
 
offset
 
by
 
lower
 
net
 
fee
 
and
 
commission
 
income
 
as
 
lockdown
 
measures
due
 
to
 
the
 
Covid-19
 
pandemic
 
reduced
 
the
 
number
 
of
 
daily
 
banking
 
transactions.
 
The
 
net
 
production
 
in
customer
 
lending
 
(adjusted
 
for
 
currency
 
effects
 
and
 
Treasury)
 
was
 
€1.3
 
billion
 
in
 
the
 
first
 
half
 
of
 
2020,
 
with
growth
 
in
 
all
 
countries,
 
except
 
in
 
Italy.
 
The
 
net
 
inflow
 
in
 
customer
 
deposits,
 
also
 
adjusted
 
for
 
currency
impacts
 
and
 
Treasury,
 
was
 
€8.1
 
billion,
 
with
 
the
 
largest
 
increases
 
in
 
Poland
 
and
 
Spain.
 
Operating
 
expenses
 
increased
 
by
 
€59
 
million,
 
or
 
5.6%,
 
to
 
€1,120
 
million
 
from
 
€1,061
 
million
 
in
 
the
 
first
 
half
 
of
2019,
 
of
 
which
 
€17
 
million
 
was
 
due
 
to
 
higher
 
regulatory
 
costs.
 
The
 
remaining
 
increase
 
was
 
mainly
 
due
 
to
strategic
 
initiatives
 
and
 
the
 
execution
 
of
 
bank-wide
 
regulatory
 
programmes,
 
including
 
KYC,
 
partly
 
offset
 
by
lower
 
marketing
 
expenses.
 
The
 
net
 
addition
 
to
 
loan
 
loss
 
provisions
 
increased
 
by
 
€117
 
million
 
on
 
the
 
first
 
half
 
of
 
2019
 
to
 
€304
 
million,
 
or
annualised
 
63
 
basis
 
points
 
of
 
average
 
customer
 
lending.
 
Risk
 
costs
 
in
 
the
 
first
 
half
 
of
 
2020
 
included
 
€104
million
 
of
 
collective
 
provisions
 
related
 
to
 
the
 
worsened
 
macro
 
-economic
 
indicators.
 
The
 
increase
 
versus
 
the
first
 
half
 
of
 
last
 
year
 
was
 
mainly
 
visible
 
in
 
Poland,
 
Italy
 
and
 
Spain,
 
whereas
 
risk
 
costs
 
in
 
Turkey
 
declined.
Wholesale
 
Banking
In
 
the
 
first
 
six
 
months
 
of
 
2020,
 
the
 
result
 
before
 
tax
 
turned
 
to
 
a
 
loss
 
of
 
€204
 
million
 
from
 
€1,018
 
million
 
in
 
the
same
 
period
 
last
 
year.
 
The
 
decline
 
was
 
predominantly
 
due
 
to
 
elevated
 
risk
 
costs
 
as
 
well
 
as
 
higher
 
expenses
(including
 
a
 
€260
 
million
 
goodwill
 
impairment
 
as
 
a
 
result
 
of
 
the
 
impairment
 
test
 
triggered
 
by
 
the
 
Covid-19
pandemic),
 
partly
 
offset
 
by
 
higher
 
income.
 
Total
 
income
 
increased
 
by
 
€162
 
million,
 
or
 
6.2%,
 
to
 
€2,780
 
million
 
in
 
the
 
first
 
half
 
of
 
2020,
 
mainly
 
due
 
to
higher
 
income
 
in
 
Financial
 
Markets
 
and
 
Treasury
 
&
 
Other.
 
This
 
was
 
partly
 
offset
 
by
 
lower
 
income
 
in
 
Daily
Banking
 
&
 
Trade
 
Finance
 
and
 
negative
 
marked
 
-to-market
 
adjustments
 
in
 
Lending.
 
The
 
increase
 
in
 
Financial
Markets
 
was
 
driven
 
by
 
higher
 
income
 
in
 
the
 
Forex,
 
Rates
 
and
 
Global
 
Capital
 
Market
 
businesses,
 
together
 
with
substantial
 
lower
 
negative
 
valuation
 
adjustments
 
than
 
recorded
 
in
 
the
 
first
 
half
 
of
 
2019.
 
 
Net
 
interest
 
income
 
increased
 
by
 
€33
 
million,
 
or
 
1.8%,
 
on
 
the
 
first
 
six
 
months
 
of
 
2019,
 
mainly
 
driven
 
by
Treasury
 
&
 
Other
 
and
 
Financial
 
Markets.
 
The
 
increase
 
was
 
partly
 
offset
 
by
 
lower
 
interest
 
results
 
in
 
Daily
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
10
 
Banking
 
&
 
Trade
 
Finance,
 
mainly
 
due
 
to
 
lower
 
margins
 
in
 
Payments
 
&
 
Cash
 
Management.
 
Net
 
core
 
lending
(excluding
 
currency
 
impacts,
 
Treasury
 
and
 
the
 
Lease
 
run-off
 
portfolio)
 
grew
 
by
 
€3.8
 
billion
 
in
 
the
 
first
 
half
 
of
2020.
 
Net
 
customer
 
deposits
 
(excluding
 
currency
 
impacts
 
and
 
Treasury)
 
rose
 
by
 
€6.4
 
billion.
 
Net
 
fee
 
and
 
commission
 
income
 
increased
 
by
 
€23
 
million,
 
or
 
4.3%,
 
on
 
last
 
year,
 
predominantly
 
in
 
Financial
Markets
 
mainly
 
due
 
to
 
higher
 
deal
 
activity
 
in
 
Global
 
Capital
 
Markets.
 
The
 
increase
 
was
 
partly
 
offset
 
by
 
Daily
Banking
 
&
 
Trade
 
Finance
 
mainly
 
due
 
to
 
lower
 
fees
 
in
 
Trade
 
&
 
Commodity
 
Finance
 
(mainly
 
due
 
to
 
lower
average
 
oil
 
prices).
 
Investment
 
and
 
other
 
income
 
rose
 
to
 
€354
 
million
 
from
 
€248
 
million
 
in
 
the
 
first
 
half
 
of
2019,
 
primarily
 
due
 
to
 
higher
 
revenues
 
in
 
Financial
 
Markets.
 
This
 
increase
 
was
 
partly
 
offset
 
by
 
Lending,
 
which
included
 
negative
 
marked
 
-to-market
 
adjustments
 
related
 
to
 
syndicated
 
loans
 
and
 
loans
 
at
 
fair
 
value
 
through
profit
 
or
 
loss.
 
Operating
 
expenses
 
were
 
€1,728
 
million,
 
or
 
20.2%
 
higher
 
than
 
in
 
the
 
first
 
six
 
months
 
of
 
2019.
 
Excluding
regulatory
 
costs
 
(€151
 
million
 
in
 
the
 
first
 
half
 
of
 
2020
 
versus
 
€143
 
million
 
one
 
year
 
ago),
 
operating
 
expenses
increased
 
by
 
€283
 
million,
 
or
 
21.9%.
 
The
 
increase
 
was
 
mainly
 
explained
 
by
 
a
 
€260
 
million
 
goodwill
impairment
 
related
 
to
 
a
 
number
 
of
 
acquisitions
 
in
 
the
 
past.
 
Also
 
excluding
 
this
 
goodwill
 
impairment,
expenses
 
increased
 
by
 
1.8%,
 
mainly
 
due
 
to
 
higher
 
staff
 
expenses
 
related
 
to
 
annual
 
salary
 
increases
 
and
higher
 
KYC
 
costs.
 
This
 
increase
 
was
 
partly
 
offset
 
by
 
lower
 
performance
 
-related
 
expenses
 
and
 
the
 
impact
 
of
continued
 
cost
 
-savings
 
measures.
 
Net
 
addition
 
to
 
loan
 
loss
 
provisions
 
rose
 
to
 
€1,256
 
million,
 
or
 
annualised
 
133
 
basis
 
points
 
of
 
average
customer
 
lending,
 
from
 
€162
 
million,
 
or
 
18
 
basis
 
points,
 
in
 
the
 
first
 
half
 
of
 
2019.
 
The
 
increase
 
was
predominantly
 
due
 
to
 
various
 
Individual
 
Stage
 
3
 
provisions
 
and
 
high
 
collective
 
Stage
 
1
 
and
 
Stage
 
2
 
provisions
as
 
a
 
result
 
of
 
the
 
economic
 
impact
 
of
 
the
 
Covid-19
 
pandemic,
 
including
 
€366
 
million
 
of
 
collective
 
provisions
related
 
to
 
the
 
worsened
 
macro
 
-economic
 
indicators,
 
as
 
well
 
as
 
a
 
€30
 
million
 
collective
 
Stage
 
2
 
provision
 
for
increased
 
risk
 
that
 
was
 
observed
 
in
 
the
 
US
 
reserve
 
-based
 
lending
 
book.
Corporate
 
Line
The
 
Corporate
 
Line
 
reported
 
a
 
result
 
before
 
tax
 
of
 
€-34
 
million
 
compared
 
with
 
€221
 
million
 
in
 
the
 
first
 
half
 
of
2019.
 
Total
 
income
 
fell
 
to
 
€123
 
million
 
from
 
€413
 
million
 
a
 
year
 
ago.
 
This
 
decline
 
was
 
primarily
 
due
 
to
 
lower
investment
 
and
 
other
 
income,
 
as
 
the
 
first
 
six
 
months
 
om
 
2019
 
included
 
a
 
€119
 
million
 
one-off
 
gain
 
from
 
the
release
 
of
 
a
 
currency
 
translation
 
reserve
 
related
 
to
 
the
 
sale
 
of
 
ING’s
 
stake
 
in
 
Kotak
 
Mahindra
 
Bank
 
and
 
the
recognition
 
of
 
a
 
€79
 
million
 
receivable
 
related
 
to
 
the
 
insolvency
 
of
 
a
 
financial
 
institution.
 
Excluding
 
both
items,
 
income
 
decreased
 
by
 
€92
 
million,
 
primarily
 
due
 
to
 
lower
 
income
 
from
 
foreign
 
currency
 
exchange
 
ratio
hedging.
 
Operating
 
expenses
 
decreased
 
to
 
€154
 
million
 
from
 
€192
 
million
 
in
 
the
 
first
 
half
 
of
 
2019,
 
mainly
 
due
to
 
the
 
recognition
 
of
 
a
 
value
 
-added
 
tax
 
(VAT)
 
refund
 
in
 
the
 
first
 
half
 
of
 
2020,
 
partly
 
offset
 
by
 
higher
shareholders
 
and
 
KYC
 
-related
 
expenses.
ING
 
Group
 
statement
 
of
 
financial
 
position
 
(‘balance
 
sheet’)
 
 
ING
 
Group’s
 
total
 
balance
 
sheet
 
increased
 
by
 
€93
 
billion
 
to
 
€981
 
billion
 
at
 
30
 
June
 
2020
 
from
 
€889
 
billion
 
at
31
 
December
 
2019.
 
Cash
 
and
 
balances
 
with
 
central
 
banks
Cash
 
and
 
balances
 
with
 
central
 
banks
 
increased
 
by
 
€66
 
billion
 
to
 
€119
 
billion.
 
The
 
increase
 
was
 
driven
 
by
ING’s
 
participation
 
in
 
a
 
new
 
series
 
of
 
Targeted
 
Longer-Term
 
Refinancing
 
Operations,
 
TLTRO
 
III,
 
initiated
 
by
the
 
European
 
Central
 
Bank
 
(visible
 
in
 
deposits
 
from
 
banks)
 
and
 
increased
 
customer
 
deposits.
 
Further
 
details
on
 
TLTRO
 
can
 
be
 
found
 
in
 
note
 
Deposits
 
from
 
Banks.
Loans
 
and
 
advances
 
to
 
banks
 
and
 
deposits
 
from
 
banks
Loans
 
and
 
advances
 
to
 
banks
 
decreased
 
by
 
€4
 
billion
 
to
 
€31
 
billion.
 
Deposits
 
from
 
banks
 
increased
 
by
 
€44
billion
 
to
 
€79
 
billion,
 
mainly
 
due
 
to
 
the
 
participation
 
in
 
TLTRO
 
III
 
of
 
€60
 
billion
 
(of
 
which
 
€55
 
billion
 
in
 
June
2020),
 
which
 
was
 
partly
 
offset
 
by
 
repayments
 
and
 
maturities
 
of
 
TLTRO
 
II
 
(€-18
 
billion).
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
11
 
Financial
 
assets/liabilities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
Financial
 
assets
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
 
increased
 
by
 
€15
 
billion
 
to
 
€111
 
billion,
 
after
 
a
 
relatively
low
 
year-end
 
2019.
 
The
 
increase
 
was
 
mainly
 
due
 
to
 
€10
 
billion
 
of
 
higher
 
assets
 
mandatorily
 
at
 
fair
 
value
through
 
profit
 
or
 
loss
 
(reverse
 
repos)
 
and
 
€5
 
billion
 
higher
 
trading
 
assets
 
(derivatives).
 
Financial
 
liabilities
 
at
fair
 
value
 
through
 
profit
 
or
 
loss
 
increased
 
by
 
€13
 
billion
 
to
 
€91
 
billion,
 
approximately
 
mirroring
 
the
development
 
on
 
the
 
asset
 
side
 
of
 
the
 
balance
 
sheet,
 
with
 
€8
 
billion
 
of
 
higher
 
trading
 
liabilities
 
(trading
derivatives
 
and
 
repos)
 
and
 
€5
 
billion
 
of
 
increased
 
designated
 
financial
 
liabilities
 
at
 
fair
 
value
 
through
 
profit
 
or
loss
 
(repo
 
activity).
 
Financial
 
assets
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
Financial
 
assets
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
 
(OCI)
 
increased
 
by
 
€5
 
billion
 
to
 
€39
 
billion,
due
 
to
 
€5
 
billion
 
more
 
debt
 
securities,
 
which
 
mainly
 
reflect
 
investments
 
in
 
government
 
bonds
 
(mainly
 
US
Treasuries)
 
and
 
short-term
 
paper.
 
In
 
addition,
 
the
 
value
 
of
 
the
 
existing
 
portfolio
 
rose
 
due
 
to
 
a
 
drop
 
in
 
yields.
Securities
 
at
 
amortised
 
costs
Securities
 
at
 
amortised
 
cost
 
increased
 
by
 
€5
 
billion
 
to
 
€51
 
billion,
 
mainly
 
due
 
to
 
an
 
increase
 
of
 
investments
 
in
government
 
bonds.
Loans
 
and
 
advances
 
to
 
customers
Loans
 
and
 
advances
 
to
 
customers
 
increased
 
by
 
€4
 
billion
 
to
 
€612
 
billion
 
from
 
€608
 
billion
 
at
 
31
 
December
2019.
 
This
 
was
 
due
 
to
 
€6
 
billion
 
of
 
higher
 
customer
 
lending
 
partly
 
offset
 
by
 
€1
 
billion
 
of
 
higher
 
provisions
 
for
loan
 
losses.
 
When
 
adjusted
 
for
 
€3
 
billion
 
of
 
negative
 
currency
 
impacts,
 
customer
 
lending
 
increased
 
by
 
€9
billion.
 
After
 
also
 
exclu
 
ding
 
€4
 
billion
 
increase
 
of
 
short-term
 
lending
 
in
 
Treasury
 
and
 
a
 
€1
 
billion
 
decline
 
in
 
the
WUB
 
and
 
Lease
 
run-off
 
portfolios,
 
net
 
core
 
lending
 
increased
 
by
 
€5
 
billion
 
of
 
which
 
€3
 
billion
 
was
 
in
 
non-
mortgage
 
lending
 
and
 
€2
 
billion
 
in
 
residential
 
mortgages.
Other
 
assets/liabilities
Other
 
assets
 
increased
 
by
 
€3
 
billion
 
while
 
other
 
liabilities
 
were
 
€2
 
billion
 
higher.
 
Both
 
movements
 
were
mainly
 
due
 
to
 
changes
 
in
 
financial
 
transactions
 
pending
 
settlement.
Customer
 
deposits
Customer
 
deposits
 
increased
 
by
 
€31
 
billion
 
to
 
€606
 
billion.
 
Adjusted
 
for
 
currency
 
impacts
 
and
 
Treasury,
 
net
customer
 
deposits
 
grew
 
by
 
€30
 
billion
 
in
 
the
 
first
 
half
 
of
 
2020,
 
predominantly
 
due
 
to
 
higher
 
customer
deposits
 
at
 
Retail
 
Banking
 
reflecting
 
ING
 
Bank’s
 
strength
 
as
 
a
 
deposit
 
gatherer.
Debt
 
securities
 
in
 
issue
Debt
 
securities
 
in
 
issue
 
increased
 
by
 
€3
 
billion
 
to
 
€121
 
billion
 
due
 
to
 
€5
 
billion
 
of
 
higher
 
certificates
 
of
deposit/
 
commercial
 
paper
 
(CD/CPs),
 
while
 
other
 
debt
 
securities,
 
mainly
 
long-term
 
debt,
 
decreased
 
by
 
€3
billion.
Subordinated
 
lo
 
ans
Subordinated
 
loans
 
remained
 
flat
 
at
 
€17
 
billion,
 
as
 
new
 
issuances
 
in
 
February
 
and
 
May
 
were
 
offset
 
by
redemptions
 
in
 
the
 
same
 
months.
Shareholders’
 
equity
Shareholders’
 
equity
 
increased
 
by
 
€0.2
 
billion
 
to
 
€51.1
 
billion
 
from
 
€51.0
 
billion
 
at
 
31
 
December
 
2019.
 
The
increase
 
mainly
 
reflects
 
the
 
€0.6
 
billion
 
net
 
result
 
for
 
the
 
first
 
half
 
of
 
2020
 
and
 
a
 
positive
 
change
 
in
 
the
cashflow
 
hedge
 
reserve
 
of
 
€0.5
 
billion,
 
partly
 
offset
 
by
 
a
 
€0.6
 
billion
 
decrease
 
of
 
the
 
currency
 
translation
reserve
 
and
 
€0.3
 
billion
 
of
 
negative
 
unrealised
 
revaluations
 
of
 
equity
 
securities
 
(mainly
 
due
 
to
 
a
 
decrease
 
of
the
 
valuation
 
of
 
our
 
stake
 
in
 
Bank
 
of
 
Beijing).
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
12
 
Risk
 
management
 
Managing
 
risk
 
is
 
at
 
the
 
core
 
of
 
ING’s
 
business.
 
Financial
 
risks
 
include
 
credit
 
risk,
 
for
 
example
 
when
 
we
 
offer
loans,
 
market
 
risk
 
through
 
our
 
trading
 
and
 
banking
 
book
 
positions,
 
and
 
liquidity
 
or
 
funding
 
risk
 
through
financial
 
management.
 
Non-financial
 
risks
 
are
 
those
 
associated
 
with
 
IT
 
and
 
cybersecurity,
 
our
 
daily
operations
 
(e.g.
 
fraud
 
and
 
money
 
laundering),
 
compliance,
 
adhering
 
to
 
socially-acceptable
 
ethical
 
norms
 
and
reputational
 
issues.
 
We
 
continually
 
develop
 
our
 
risk
 
management
 
to
 
address
 
political
 
and
 
economic
 
developments,
 
evolving
regulatory
 
requirements,
 
changing
 
customer
 
expectations,
 
emerging
 
competitors
 
and
 
new
 
technologies,
 
all
of
 
which
 
could
 
potentially
 
impact
 
our
 
business.
Basis
 
of
 
disclosures
 
This
 
risk
 
management
 
section
 
contains
 
an
 
update
 
of
 
information
 
relating
 
to
 
the
 
nature
 
and
 
the
 
extent
 
of
 
the
risks
 
arising
 
from
 
financial
 
instruments
 
as
 
disclosed
 
in
 
the
 
2019
 
ING
 
Group
 
consolidated
 
financial
 
statements
as
 
included
 
in
 
the
 
2019
 
Annual
 
Report
 
on
 
Form
 
20F.
 
These
 
disclosures
 
are
 
an
 
integral
 
part
 
of
 
the
 
ING
 
Group
condensed
 
consolidated
 
interim
 
financial
 
statements
 
and
 
are
 
indicated
 
by
 
the
 
symbol
 
(*).
 
Chapters,
paragraphs,
 
graphs
 
or
 
tables
 
within
 
this
 
risk
 
management
 
section
 
that
 
are
 
indicated
 
with
 
this
 
symbol
 
in
 
the
respective
 
headings
 
or
 
table
 
header
 
are
 
considered
 
to
 
be
 
an
 
integral
 
part
 
of
 
the
 
condensed
 
consolidated
interim
 
financial
 
statem
 
ents.
 
This
 
risk
 
management
 
section
 
also
 
includes
 
additional
 
disclosures
 
beyond
 
those
 
required
 
by
 
IFRS
 
standards,
such
 
as
 
certain
 
regulatory
 
disclosures.
 
Not
 
all
 
information
 
in
 
this
 
section
 
can
 
be
 
reconciled
 
back
 
to
 
the
primary
 
financial
 
statements
 
and
 
corresponding
 
notes,
 
as
 
it
 
has
 
been
 
prepared
 
using
 
risk
 
data
 
that
 
differs
 
to
the
 
accounting
 
basis
 
of
 
measurement.
 
Examples
 
of
 
such
 
differences
 
include
 
the
 
exclusion
 
of
 
accrued
 
interest
and
 
certain
 
costs
 
and
 
fees
 
from
 
risk
 
data,
 
and
 
timing
 
differences
 
in
 
exposure
 
values
 
(IFRS
 
9
 
models
 
report
expected
 
credit
 
loss
 
on
 
underlying
 
exposures)
 
.
Business
 
environment
 
The
 
Covid-19
 
pandemic
 
and
 
subsequent
 
lockdown
 
measures
 
have
 
thrown
 
the
 
world
 
economy
 
in
 
turmoil.
Even
 
as
 
countries
 
are
 
reopening,
 
the
 
global
 
economy
 
is
 
expected
 
to
 
shrink
 
in
 
2020
 
as
 
domestic
 
demand
 
and
supply,
 
trade,
 
and
 
finance
 
have
 
been
 
severely
 
disrupted.
 
In
 
addition,
 
the
 
continuing
 
US-China
 
trade
 
tensions
and
 
prolonged
 
uncertainty
 
on
 
Brexit
 
have
 
negatively
 
affected
 
the
 
global
 
economy
 
in
 
the
 
first
 
half-year
 
of
2020.
Covid-19
In
 
late
 
-2019,
 
a
 
highly-infectious
 
coronavirus
 
named
 
Covid-19
 
was
 
first
 
identified
 
in
 
China.
 
Spreading
 
quickly
to
 
other
 
regions
 
of
 
the
 
world,
 
Covid-19
 
was
 
declared
 
a
 
global
 
pandemic
 
by
 
the
 
World
 
Health
 
Organization
 
on
11
 
March
 
2020.
 
Various
 
countries
 
and
 
local
 
governmental
 
authorities
 
across
 
the
 
world
 
have
 
introduced
measures
 
aimed
 
at
 
preventing
 
the
 
further
 
spread
 
of
 
Covid-19,
 
such
 
as
 
bans
 
on
 
public
 
events
 
with
 
over
 
a
certain
 
number
 
of
 
attendees,
 
closures
 
of
 
places
 
where
 
larger
 
groups
 
of
 
people
 
gather
 
such
 
as
 
schools,
 
sports
facilities
 
and
 
bars
 
and
 
restaurants,
 
lockdowns,
 
border
 
controls
 
and
 
travel
 
and
 
other
 
restrictions.
 
Such
measures
 
have
 
disrupted
 
the
 
normal
 
flow
 
of
 
business
 
operations
 
in
 
those
 
countries
 
and
 
regions,
 
which
include
 
countries
 
and
 
regions
 
where
 
ING
 
and
 
its
 
customers
 
and
 
counterparties
 
operate,
 
affected
 
global
supply
 
chains,
 
global
 
manufacturing,
 
tourism,
 
consumer
 
spending
 
and
 
asset
 
prices,
 
and
 
resulted
 
in
 
volatility
and
 
uncertainty
 
across
 
the
 
global
 
economy
 
and
 
financial
 
markets.
 
 
In
 
addition
 
to
 
measures
 
aimed
 
at
 
preventing
 
the
 
further
 
spread
 
of
 
the
 
Covid-19
 
virus,
 
governments
 
in
 
various
countries
 
have
 
introduced
 
measures
 
aimed
 
at
 
mitigating
 
the
 
economic
 
consequences
 
of
 
the
 
outbreak.
 
For
example,
 
the
 
Dutch
 
government
 
has
 
announced
 
economic
 
measures
 
aimed
 
at
 
protecting
 
jobs,
 
households’
wages
 
and
 
companies,
 
e.g.,
 
by
 
way
 
of
 
tax
 
payment
 
holidays,
 
guarantee
 
schemes
 
and
 
a
 
compensation
 
scheme
for
 
heavily
 
affected
 
sectors
 
in
 
the
 
economy.
 
These
 
announced
 
measures
 
and
 
any
 
additional
 
measures,
including
 
any
 
payment
 
holidays
 
with
 
respect
 
to
 
mortgages
 
or
 
other
 
loans,
 
have
 
had
 
and
 
may
 
continue
 
to
have
 
a
 
significant
 
impact
 
on
 
ING’s
 
customers
 
and
 
other
 
counterparties.
 
Governments,
 
regulators
 
and
 
central
 
banks
 
(including
 
the
 
ECB),
 
have
 
also
 
announced
 
that
 
they
 
are
 
taking
 
or
considering
 
measures
 
seeking
 
to
 
safeguard
 
the
 
stability
 
of
 
the
 
financial
 
sector,
 
to
 
prevent
 
lending
 
to
 
the
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
13
 
business
 
sector
 
from
 
being
 
jeopardised
 
and
 
to
 
ensure
 
the
 
payment
 
system
 
continues
 
to
 
function
 
properly.
The
 
Basel
 
III
 
framework
 
includes
 
capital
 
and
 
liquidity
 
buffers
 
which
 
are
 
designed
 
to
 
withstand
 
stressed
situations
 
like
 
the
 
current
 
one.
 
In
 
this
 
context,
 
ING
 
Group’s
 
Systemic
 
Risk
 
Buffer
 
has
 
been
 
lowered
 
from
 
3.0%
of
 
global
 
risk-weighted
 
exposures
 
to
 
2.5%.
 
In
 
addition,
 
the
 
ECB
 
allows
 
banks
 
to
 
operate
 
temporarily
 
below
the
 
level
 
of
 
capital
 
defined
 
by
 
the
 
Pillar
 
2
 
Guidance
 
(P2G)
 
and
 
the
 
capital
 
conservation
 
buffer
 
(CCB).
 
The
 
ECB
effectuated
 
Art
 
104(a)
 
CRDV
 
as
 
of
 
the
 
first
 
quarter
 
of
 
2020,
 
which
 
essentially
 
brings
 
forward
 
the
 
possibility
 
to
cover
 
Pilar
 
2
 
requirements
 
with
 
a
 
mix
 
of
 
own
 
funds
 
instead
 
of
 
CET1
 
only.
 
For
 
ING
 
this
 
means
 
a
 
reduction
 
of
P2R
 
from
 
1.75%
 
to
 
0.98%.
 
Furthermore,
 
several
 
countries
 
released
 
or
 
reduced
 
their
 
countercyclical
 
buffer
(CCyB).
 
This
 
brings
 
back
 
ING
 
Group’s
 
fully
 
loaded
 
CCyB
 
from
 
24
 
bps
 
in
 
Q4
 
2019
 
to
 
3
 
bps
 
in
 
Q2
 
2020,
 
helping
 
to
maintain
 
the
 
supply
 
of
 
credit
 
and
 
dampen
 
the
 
downswing
 
of
 
the
 
financial
 
cycle.
 
The
 
measures
 
remain
 
until
further
 
notice.
 
ING
 
is
 
monitoring
 
the
 
ongo
 
ing
 
Covid-19
 
pandemic
 
carefully
 
as
 
it
 
evolves
 
to
 
understand
 
the
 
impact
 
on
 
its
people
 
and
 
business.
 
A
 
central
 
ING
 
team
 
has
 
been
 
set
 
up
 
to
 
monitor
 
the
 
situation
 
globally
 
and
 
provide
guidance
 
on
 
health
 
and
 
safety
 
measures,
 
travel
 
advice
 
and
 
business
 
continuity
 
for
 
our
 
company.
 
As
 
the
situation
 
differs
 
from
 
country
 
to
 
country,
 
we
 
are
 
following
 
local
 
government
 
guidelines
 
in
 
our
 
response
 
to
 
the
virus.
 
As
 
of
 
April
 
2020,
 
most
 
of
 
ING’s
 
staff
 
are
 
working
 
from
 
home
 
for
 
several
 
months,
 
during
 
which
 
time
 
ING
has
 
not
 
experienced
 
any
 
substantial
 
operational
 
disruptions
 
as
 
result
 
of
 
work
 
from
 
home.
 
In
 
addition,
 
since
May
 
staff
 
in
 
various
 
countries
 
have
 
started
 
rotation
 
schemes
 
to
 
return
 
to
 
work
 
in
 
the
 
office
 
in
 
a
 
controlled
manner,
 
taking
 
into
 
account
 
local
 
circumstances
 
and
 
any
 
applicable
 
government
 
measures
 
(including
 
with
respect
 
to
 
social
 
distancing).
 
This
 
controlled
 
office
 
opening
 
process
 
is
 
expected
 
to
 
allow
 
for
 
essential
 
face
 
-to-
face
 
meetings.
 
However,
 
at
 
this
 
time,
 
it
 
is
 
not
 
certain
 
when
 
ING’s
 
employees
 
may
 
be
 
generally
 
expected
 
or
permitted
 
to
 
return
 
to
 
ING’s
 
offices.
 
If
 
due
 
to
 
illness,
 
technical
 
limitations
 
or
 
other
 
restrictions
 
in
 
connection
with
 
the
 
pandemic,
 
employees
 
are
 
unable
 
to
 
work
 
or
 
are
 
not
 
able
 
to
 
operate
 
as
 
effectively
 
and
 
efficiently
 
as
in
 
the
 
office,
 
this
 
may
 
adversely
 
affect
 
ING’s
 
business,
 
results
 
and
 
financial
 
condition.
 
 
In
 
addition,
 
a
 
situation
 
in
 
which
 
most
 
or
 
some
 
ING’s
 
employees
 
continue
 
working
 
from
 
home
 
may
 
raise
operational
 
risks,
 
including
 
with
 
respect
 
to
 
information
 
security,
 
data
 
protection,
 
availability
 
of
 
key
 
systems
and
 
infrastructure
 
integrity
 
.
 
There
 
is
 
also
 
a
 
risk
 
that
 
ING
 
will
 
not
 
be
 
effective
 
in
 
implementing
 
regulatory
 
or
strategic
 
change
 
programs
 
in
 
the
 
current
 
environment.
 
If
 
any
 
of
 
these
 
risks
 
were
 
to
 
materialize
 
that
 
may
adversely
 
affect
 
ING’s
 
business,
 
results
 
and
 
financial
 
condition
 
Also
 
the
 
potential
 
economic
 
implications
 
for
 
the
 
countries
 
and
 
sectors
 
where
 
ING
 
is
 
active,
 
which
 
could
 
have
a
 
material
 
adverse
 
effect
 
on
 
ING’s
 
business
 
and
 
operations,
 
are
 
being
 
assessed
 
and
 
discussed
 
in
 
order
 
to
identify
 
possible
 
mitigating
 
actions.
 
Further
 
details
 
on
 
our
 
credit
 
risk
 
and
 
market
 
risk
 
portfolios
 
are
 
covered
 
in
 
the
 
next
 
chapters.
 
Credit
 
risk
 
management
 
practices
 
(*)
 
In
 
many
 
countries,
 
Governments
 
have
 
adopted
 
economic
 
support
 
programs
 
(such
 
as
 
tax
 
advantages,
unemployment
 
regulations
 
or
 
guarantees)
 
that
 
we
 
believe
 
will
 
assist
 
ING
 
clients
 
in
 
potential
 
financial
difficulty
 
to
 
manage
 
through
 
these
 
extraordinary
 
times.
 
In
 
addition,
 
various
 
initiatives
 
have
 
been
 
taken
 
to
grant
 
payment
 
holidays,
 
(guaranteed)
 
new
 
money
 
facilities
 
etc.
 
 
Governments
 
in
 
almost
 
all
 
Retail
 
Banking
 
countries
 
have
 
adopted
 
measures
 
providing
 
for
 
payment
 
holidays.
As
 
of
 
end
 
of
 
June,
 
approximately
 
189,000
 
customers
 
were
 
granted
 
payment
 
holidays.
 
The
 
total
 
exposure
 
of
loans
 
for
 
which
 
a
 
payment
 
holiday
 
is
 
granted
 
amounts
 
to
 
 
18.1
 
billion,
 
of
 
which
 
over
 
55%
 
were
 
for
customers
 
located
 
in
 
the
 
Netherlands
 
and
 
Belgium.
 
The
 
payment
 
holiday
 
schemes
 
offered
 
in
 
the
 
various
 
countries
 
differ
 
in
 
terms
 
of
 
scope,
 
benefit
 
duration
 
and
key
 
conditions.
 
Generally
 
these
 
schemes
 
offer
 
a
 
3
 
or
 
6
 
month
 
suspension
 
of
 
principal
 
payment,
 
and
 
in
 
some
instances
 
also
 
of
 
interest
 
payment.
 
The
 
payment
 
holidays
 
are
 
applied
 
to
 
business
 
lending
 
and
 
for
 
mortgages
and
 
consumer
 
loans.
 
The
 
modification
 
of
 
contractual
 
terms
 
of
 
loans
 
subject
 
to
 
payment
 
holiday
 
arrangements
 
does
 
not
automatically
 
result
 
in
 
derecognition
 
of
 
the
 
financial
 
assets.
 
Where
 
applicable,
 
the
 
carrying
 
amount
 
of
 
the
financial
 
asset
 
has
 
been
 
recalculated
 
as
 
the
 
present
 
value
 
of
 
the
 
renegotiated
 
or
 
modified
 
contractual
 
cash
flows,
 
discounted
 
at
 
the
 
original
 
effective
 
interest
 
rate
 
and
 
a
 
gain
 
or
 
loss
 
was
 
recognized
 
.
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
14
 
 
The
 
various
 
measures
 
by
 
governments
 
and
 
ING
 
to
 
alleviate
 
the
 
impact
 
of
 
Covid-19
 
also
 
impact
 
the
 
loan
classification
 
in
 
terms
 
of
 
forbearance
 
and
 
consequently
 
IFRS
 
9
 
staging.
 
In
 
light
 
of
 
this,
 
the
 
EBA
 
has
 
provided
guidelines
 
which
 
define
 
eligibility
 
criteria
 
for
 
a
 
payment
 
holiday
 
arrangement
 
offered
 
to
 
a
 
large
 
group
 
of
customers
 
to
 
be
 
classified
 
as
 
a
 
“general
 
payment
 
moratorium”.
 
The
 
application
 
of
 
such
 
a
 
general
 
payment
moratorium
 
should
 
not
 
lead
 
to
 
a
 
forbearance
 
classification.
 
Therefore
 
it
 
should
 
not
 
automatically
 
trigger
recognition
 
of
 
lifetime
 
ECL
 
either.
 
ING
 
follows
 
the
 
EBA
 
guidelines
 
and
 
when
 
a
 
payment
 
holiday
 
is
 
provided
 
to
a
 
customer
 
as
 
part
 
of
 
a
 
“general
 
payment
 
moratorium”,
 
ING
 
does
 
not
 
consider
 
this
 
measure
 
to
 
classify
 
as
forbearance
 
.
Portfolio
 
quality
 
and
 
concentration
 
Lending
 
to
 
businesses
 
is
 
diversified
 
over
 
various
 
sectors
 
and
 
countries.
 
The
 
total
 
gross
 
carrying
 
amounts
 
is
composed
 
of
 
approximately
 
65%
 
business
 
lending
 
and
 
35%
 
consumer
 
lending.
 
For
 
a
 
detailed
 
breakdown
 
of
ING’s
 
credit
 
risk
 
portfolio
 
by
 
Sector
 
and
 
Geographical
 
area,
 
refer
 
to
 
the
 
section
 
“Credit
 
Risk
 
portfolio”
reported
 
in
 
the
 
‘Risk
 
management’
 
section
 
of
 
the
 
2019
 
Annual
 
Report
 
on
 
Form
 
20F.
 
ING’s
 
total
 
credit
 
outstandings
 
increased
 
significantly
 
compared
 
to
 
year
 
-end
 
2019
 
mainly
 
as
 
a
 
result
 
of
 
the
TLTRO
 
III
 
participation
 
through
 
deposits
 
to
 
central
 
banks.
 
This
 
is
 
visible
 
in
 
the
 
next
 
table
 
as
 
investment
 
grade
with
 
AAA
 
rating.
 
For
 
the
 
sectors
 
which
 
were
 
mostly
 
impacted
 
by
 
Covid
 
-19,
 
please
 
refer
 
to
 
the
 
section
“Changes
 
in
 
gross
 
carrying
 
amounts
 
and
 
loan
 
loss
 
provision”.
 
As
 
described
 
in
 
above
 
section
 
“business
 
environment”
 
governments
 
in
 
various
 
countries
 
have
 
introduced
measures
 
aimed
 
at
 
mitigating
 
the
 
economic
 
consequences
 
of
 
the
 
Covid
 
-19
 
virus
 
outbreak,
 
especially
 
for
private
 
individuals
 
and
 
small
 
business.
 
These
 
measures
 
have
 
a
 
mitigating
 
effect
 
on
 
the
 
deterioration
 
of
 
the
credit
 
quality
 
of
 
the
 
portfolio.
 
Policies
 
with
 
respect
 
to
 
payment
 
holidays
 
are
 
intended
 
to
 
address
 
short-term
liquidity
 
difficulties
 
for
 
individuals
 
and
 
businesses
 
resulting
 
from
 
the
 
impact
 
of
 
Covid-19.
 
These
 
payment
holidays
 
have
 
led
 
to
 
a
 
reduced
 
number
 
of
 
defaults.
Loan
 
Loss
 
Provisioning
 
(*)
 
Since
 
1
 
January
 
2018,
 
ING
 
has
 
recognised
 
loss
 
allowances
 
based
 
on
 
the
 
expected
 
credit
 
loss
 
model
 
(ECL)
 
of
IFRS
 
9,
 
which
 
is
 
designed
 
to
 
be
 
forward
 
-looking.
 
The
 
IFRS
 
9
 
impairment
 
requirements
 
are
 
applicable
 
to
 
on-
balance
 
sheet
 
financial
 
assets
 
measured
 
at
 
amortised
 
cost
 
or
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
(FVOCI),
 
such
 
as
 
loans,
 
debt
 
securities
 
and
 
lease
 
receivables,
 
as
 
well
 
as
 
off
 
-balance
 
sheet
 
items
 
such
 
as
undrawn
 
loan
 
commitments,
 
certain
 
financial
 
guarantees,
 
and
 
undrawn
 
committed
 
revolving
 
credit
 
facilities.
 
The
 
table
 
below
 
describes
 
the
 
portfolio
 
composition
 
over
 
the
 
different
 
IFRS
 
9
 
stages
 
and
 
rating
 
classes.
 
The
Stage
 
1
 
portfolio
 
represents
 
91.9%
 
(31
 
December
 
2019:
 
94.0%)
 
of
 
the
 
total
 
gross
 
carrying
 
amounts,
 
mainly
composed
 
of
 
investment
 
grade,
 
while
 
Stage
 
2
 
makes
 
up
 
6.7%
 
(31
 
December
 
2019:
 
4.7%)
 
and
 
Stage
 
3
 
makes
up
 
1.4%
 
(31
 
December
 
2019:
 
1.3%)
 
total
 
gross
 
carrying
 
amounts,
 
respectively.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
15
 
Gross
 
Carrying
 
amount
 
per
 
IFRS
 
9
 
stage
 
and
 
rating
 
class
 
(*)
1
30
 
June
 
2020
12-month
 
ECL
 
(Stage
 
1)
Lifetime
 
ECL
 
not
 
credit
 
impaired
(Stage
 
2)
Lifetime
 
ECL
 
credit
 
impaired
(Stage
 
3)
Total
Rating
 
class
Gross
 
Carrying
Amount
Provisions
Gross
 
Carrying
Amount
Provisions
Gross
 
Carrying
Amount
Provisions
Gross
 
Carrying
Amount
Provisions
Investment
 
grade
1
 
(AAA)
125,600
5
273
125,873
5
2-4
 
(AA)
103,608
5
297
103,905
5
5-7
 
(A)
134,992
23
1,177
1
136,168
24
8-10
 
(BBB)
296,019
90
7,825
14
303,844
104
Non-Investment
 
grade
11-13
 
(BB)
171,411
215
17,849
119
189,260
334
14-16
 
(B)
30,548
210
24,388
496
54,936
706
17
 
(CCC)
1,421
169
4,676
436
6,097
605
Substandard
 
grade
18
 
(CC)
4,055
200
4,055
200
19
 
(C)
2,238
145
2,238
145
NPL
 
grade
20-22
 
(D)
13,476
3,984
13,476
3,984
Total
863,599
717
62,777
1,412
13,476
3,984
939,852
6,112
1
 
IAS
 
37
 
provisions
 
(EUR
 
95.4
 
million)
 
are
 
excluded.
 
Gross
 
Carrying
 
amount
 
per
 
IFRS
 
9
 
stage
 
and
 
rating
 
class
 
(*)
1
31
 
December
 
2019
12-month
 
ECL
 
(Stage
 
1)
Lifetime
 
ECL
 
not
 
credit
 
impaired
(Stage
 
2)
Lifetime
 
ECL
 
credit
 
impaired
(Stage
 
3)
Total
Rating
 
class
Gross
 
Carrying
Amount
Provisions
Gross
 
Carrying
Amount
Provisions
Gross
 
Carrying
Amount
Provisions
Gross
 
Carrying
Amount
Provisions
Investment
 
grade
1
 
(AAA)
75,144
1
75,144
1
2-4
 
(AA)
82,992
3
28
83,020
3
5-7
 
(A)
131,931
11
273
132,204
11
8-10
 
(BBB)
295,449
55
4,905
6
300,354
61
Non-Investment
 
grade
11-13
 
(BB)
194,643
209
7,925
54
202,568
263
14-16
 
(B)
36,683
202
18,416
367
55,099
569
17
 
(CCC)
405
7
4,067
146
4,472
153
Substandard
 
grade
18
 
(CC)
3,253
160
3,253
160
19
 
(C)
2,216
148
2,216
148
NPL
 
grade
20-22
 
(D)
10,955
3,275
10,955
3,275
Total
817,247
490
41,082
881
10,955
3,275
869,284
4,646
1
 
IAS
 
37
 
provisions
 
(EUR
 
93.3
 
million)
 
are
 
excluded.
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
16
 
Changes
 
in
 
gross
 
carrying
 
amounts
 
and
 
loan
 
loss
 
provision
 
(*)
The
 
table
 
below
 
provides
 
a
 
reconciliation
 
by
 
stage
 
of
 
the
 
gross
 
carrying/nominal
 
amount
 
and
 
allowances
 
for
loans
 
and
 
advances
 
to
 
banks
 
and
 
customers,
 
including
 
loan
 
commitments
 
and
 
financial
 
guarantees.
 
The
transfers
 
of
 
financial
 
instruments
 
represents
 
the
 
impact
 
of
 
stage
 
transfers
 
upon
 
the
 
gross
 
carrying/nominal
amount
 
and
 
associated
 
allowance
 
for
 
ECL.
 
This
 
includes
 
the
 
net
 
remeasurement
 
of
 
ECL
 
arising
 
from
 
stage
transfers,
 
for
 
example,
 
moving
 
from
 
a
 
12-month
 
(stage
 
1)
 
to
 
a
 
lifetime
 
(stage
 
2)
 
ECL
 
measurement
 
basis.
 
The
 
net
 
remeasurement
 
line
 
represents
 
the
 
changes
 
in
 
provisions
 
for
 
facilities
 
that
 
remain
 
in
 
the
 
same
 
stage.
 
Please
 
note
 
the
 
following
 
comments
 
with
 
respect
 
to
 
the
 
movements
 
observed
 
in
 
the
 
table
 
below
 
for
 
the
 
first
half-year
 
2020:
 
Stage
 
3
 
gross
 
carrying
 
amount
 
increased
 
by
 
€2.5
 
billion
 
from
 
€10.9
 
billion
 
as
 
per
 
31
 
December
 
2019
mainly
 
as
 
a
 
result
 
of
 
ING’s
 
introduction
 
of
 
a
 
new
 
definition
 
of
 
default
 
which
 
had
 
an
 
impact
 
of
 
€1.0
 
billion
and
 
due
 
to
 
developments
 
with
 
respect
 
to
 
certain
 
large
 
individual
 
files.
 
For
 
further
 
background
 
on
implementation
 
of
 
new
 
Definition
 
of
 
Default,
 
please
 
refer
 
to
 
section
 
1.5
 
of
 
the
 
Condensed
 
Consolidated
Financial
 
Statements.
 
Stage
 
2
 
gross
 
carrying
 
amount
 
increased
 
by
 
€21.6
 
billion
 
from
 
€41.1
 
billion
 
as
 
per
 
31
 
December
 
2019.
This
 
is
 
mainly
 
caused
 
by
 
the
 
significant
 
lifetime
 
PD
 
trigger
 
(€8.4
 
billion),
 
the
 
Watchlist
 
trigger
 
(€4.0
billion),
 
primarily
 
in
 
Wholesale
 
Banking,
 
and
 
to
 
a
 
lesser
 
extent
 
Forbearance
 
(€3.3
 
billion);
 
Transportation
 
&
 
Logistics,
 
Services,
 
Real
 
Estate
 
and
 
Food,
 
Beverages
 
&
 
Personal
 
Care
 
were
 
the
 
sectors
 
particularly
 
impacted
 
by
 
the
 
Covid-19
 
pandemic,
 
with
 
an
 
increase
 
in
 
Stage
 
2
 
amounts
 
of
 
€4.7
 
billion,
 
€2.1
billion,
 
€2.0
 
billion
 
and
 
€1.7
 
billion
 
respectively.
 
These
 
sectors
 
represent
 
12%,
 
9%,
 
9%
 
and
 
8%
 
of
 
the
 
total
Stage
 
2
 
gross
 
carrying
 
amounts
 
respectively.
 
The
 
net
 
remeasurement
 
of
 
loan
 
loss
 
provisions
 
in
 
Stage
 
1
 
and
 
Stage
 
2
 
of
 
€182
 
million
 
and
 
€354
 
million
respectively
 
and
 
the
 
transfer
 
into
 
lifetime
 
ECL
 
of
 
€522
 
million
 
were
 
significantly
 
impacted
 
by
 
the
worsened
 
macro
 
-economic
 
outlook,
 
including
 
management
 
adjustments
 
of
 
€90
 
million
 
to
 
reflect
 
the
risks
 
in
 
payment
 
holidays
 
and
 
the
 
impact
 
of
 
oil
 
price
 
decrease
 
on
 
the
 
upstream
 
Reserve
 
Based
 
Lending
book
 
in
 
the
 
US.
 
 
Additional
 
information
 
on
 
macro
 
-economic
 
scenarios
 
is
 
included
 
in
 
the
 
section
 
“Macro
 
-economic
scenarios
 
and
 
sensitivity
 
analysis
 
of
 
key
 
sources
 
of
 
estimation
 
uncertainty”.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
17
 
Changes
 
in
 
gross
 
carrying
 
amounts
 
and
 
loan
 
loss
 
provisions
 
(*)
1,2,3
30
 
June
 
2020
12-month
 
ECL
 
(Stage
 
1)
Lifetime
 
ECL
 
not
 
credit
 
impaired
 
(Stage
 
2)
Lifetime
 
ECL
 
credit
 
impaired
 
(Stage
 
3)
Total
Gross
 
carrying
amount
Provisions
Gross
 
carrying
amount
Provisions
Gross
 
carrying
amount
Provisions
Gross
 
carrying
amount
Provisions
Opening
 
balance
 
as
 
at
 
1
 
January
 
2020
817,247
490
41,082
881
10,955
3,275
869,284
4,645
Transfer
 
into
 
12-month
 
ECL
 
(Stage
 
1)
7,746
14
-7,401
-126
-346
-8
-120
Transfer
 
into
 
lifetime
 
ECL
 
not
 
credit
 
impaired
 
(Stage
 
2)
-33,528
-50
33,948
522
-420
-46
426
Transfer
 
into
 
lifetime
 
ECL
 
credit
 
impaired
 
(Stage
 
3)
-2,136
-20
-2,144
-136
4,280
1,058
900
Net
 
remeasurement
 
of
 
loan
 
loss
 
provisions
182
354
261
797
New
 
financial
 
assets
 
originated
 
or
 
purchased
95,280
146
95,280
146
Financial
 
assets
 
that
 
have
 
been
 
derecognised
-65,966
-43
-4,230
-66
-551
-73
-70,747
-182
Net
 
drawdowns
 
and
 
repayments
44,955
1,522
-9
46,468
Changes
 
in
 
models/risk
 
parameters
Increase
 
in
 
loan
 
loss
 
provisions
230
548
1,192
1,970
Write
 
-offs
-433
-433
-433
-433
Recoveries
 
of
 
amounts
 
previously
 
written
 
off
19
19
Foreign
 
exchange
 
and
 
other
 
movements
-2
-17
-70
-89
Closing
 
balance
 
as
 
at
 
30
 
June
 
2020
863,599
717
62,777
1,412
13,476
3,983
939,852
6,112
1
 
At
 
the
 
end
 
of
 
June
 
2020,
 
the
 
Gross
 
carrying
 
amounts
 
included
 
loans
 
and
 
advances
 
to
 
central
 
banks
 
(€116.9
 
billion),
 
loans
 
and
 
advances
 
to
 
banks
 
(€30.7
 
billion),
 
financial
 
assets
 
at
 
FVOCI
 
(€37.0
 
billion),
securities
 
at
 
amortised
 
cost
 
(€51.1
 
billion),
 
loans
 
and
 
advances
 
to
 
customers
 
(€618.4
 
billion)
 
and
 
financial
 
guarantees
 
(cred
 
it
 
replacement)
 
in
 
scope
 
of
 
IFRS
 
9
 
impairment
 
requirements
 
(€112.7
 
billion)
 
and
excludes
 
receivables
 
related
 
to
 
securities
 
in
 
reverse
 
repurchase
 
transaction
 
(EUR
 
-13.4
 
billion),
 
cash
 
collateral
 
in
 
respect
 
of
 
derivatives
 
(€-9.4
 
billion),
 
the
 
value
 
adjustment
 
hedged
 
items
 
(€-0.1
 
billion),
 
a
 
receivable
 
that
 
is
 
offset
 
by
 
a
 
liquidity
 
facility
 
(€-1.5
 
billion),
 
on-demand
 
bank
 
balances
 
(€-2.7
 
billion)
 
and
 
other
 
differences
 
amounting
 
to
 
€0.1
 
billion.
2
 
Stage
 
3
 
Lifetime
 
credit
 
impaired
 
includes
 
€5
 
million
 
Purchased
 
or
 
Originated
 
Credit
 
Impaired.
3
 
At
 
the
 
end
 
of
 
June
 
2020,
 
the
 
stock
 
of
 
provisions
 
included
 
provisions
 
for
 
loans
 
and
 
advances
 
to
 
central
 
banks
 
(€5
 
million),
 
loans
 
and
 
advances
 
to
 
banks
 
(€13
 
million),
 
financial
 
assets
 
at
 
FVOCI
 
(€13
 
million),
securities
 
at
 
amortised
 
cost
 
(€21
 
million),
 
provisions
 
for
 
loans
 
and
 
advances
 
to
 
customers
 
(€6,029
 
million)
 
and
 
provisions
 
for
 
contingent
 
liabilities
 
(credit
 
replacements)
 
recorded
 
under
 
Provisions
 
(€30
 
million).
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
18
 
Changes
 
in
 
gross
 
carrying
 
amounts
 
and
 
loan
 
loss
 
provisions
 
(*)
1,2,3
31
 
December
 
2019
12-month
 
ECL
 
(Stage
 
1)
Lifetime
 
ECL
 
not
 
credit
 
impaired
 
(Stage
 
2)
Lifetime
 
ECL
 
credit
 
impaired
 
(Stage
 
3)
Total
Gross
 
carrying
amount
Provisions
Gross
 
carrying
amount
Provisions
Gross
 
carrying
amount
Provisions
Gross
 
carrying
amount
Provisions
Opening
 
balance
 
as
 
at
 
1
 
January
 
2019
788,537
501
46,949
925
10,758
3,141
846,244
4,568
Transfer
 
into
 
12-month
 
ECL
 
(Stage
 
1)
12,856
30
-12,579
-253
-277
-23
-246
Transfer
 
into
 
lifetime
 
ECL
 
not
 
credit
 
impaired
 
(Stage
 
2)
-21,577
-73
22,382
474
-805
-81
320
Transfer
 
into
 
lifetime
 
ECL
 
credit
 
impaired
 
(Stage
 
3)
-2,210
-6
-1,753
-135
3,964
1,113
972
Net
 
remeasurement
 
of
 
loan
 
loss
 
provisions
-77
36
283
242
New
 
financial
 
assets
 
originated
 
or
 
purchased
180,605
205
180,605
205
Financial
 
assets
 
that
 
have
 
been
 
derecognised
-126,082
-103
-9,108
-162
-1,659
-137
-136,849
-402
Net
 
drawdowns
 
and
 
repayments
-14,880
-4,807
1
-19,686
Changes
 
in
 
models/risk
 
parameters
15
2
-8
9
Increase
 
in
 
loan
 
loss
 
provisions
-9
-39
1,147
1,099
Write
 
-offs
-1
-1
-2
-2
-1,027
-1,028
-1,030
-1,031
Recoveries
 
of
 
amounts
 
previously
 
written
 
off
55
55
Foreign
 
exchange
 
and
 
other
 
movements
-1
-3
-41
-45
Closing
 
balance
 
as
 
at
 
31
 
December
 
2019
817,247
490
41,082
881
10,955
3,275
869,284
4,646
1
 
At
 
the
 
end
 
of
 
December
 
2019,
 
the
 
Gross
 
carrying
 
amounts
 
included
 
loans
 
and
 
advances
 
to
 
central
 
banks
 
(€51.2
 
billion),
 
loans
 
and
 
advances
 
to
 
banks
 
(€35.1
 
billion),
 
financial
 
assets
 
at
 
FVOCI
 
(€32.2
 
billion),
securities
 
at
 
amortised
 
cost
 
(€46.1
 
billion),
 
loans
 
and
 
advances
 
to
 
customers
 
(€612.6
 
billion)
 
and
 
financial
 
guarantees
 
(cre
 
dit
 
replacement)
 
in
 
scope
 
of
 
IFRS
 
9
 
impairment
 
requirements
 
(€115.7
 
billion)
 
and
excludes
 
receivables
 
related
 
to
 
securities
 
in
 
reverse
 
repurchase
 
transaction
 
(€-9.9
 
billion),
 
cash
 
collateral
 
in
 
respect
 
of
 
derivatives
 
(€-10.2
 
billion),
 
a
 
receivable
 
that
 
is
 
offset
 
by
 
a
 
liquidity
 
facili
 
ty
 
(€-1.3
 
billion),
de-netting
 
of
 
cash
 
pool
 
balances
 
(€-1.8
 
billion)
 
and
 
other
 
differences
 
amounting
 
to
 
€-0.3
 
billion.
2
 
Stage
 
3
 
Lifetime
 
credit
 
impaired
 
includes
 
€1
 
million
 
Purchased
 
or
 
Originated
 
Credit
 
Impaired.
3
 
At
 
the
 
end
 
of
 
December
 
2019,
 
the
 
stock
 
of
 
provisions
 
included
 
provisions
 
for
 
loans
 
and
 
advances
 
to
 
central
 
banks
 
(€1
 
million),
 
loans
 
and
 
advances
 
to
 
banks
 
(€9
 
million),
 
financial
 
assets
 
at
 
FVOCI
 
(€10
 
million),
securities
 
at
 
amortised
 
cost
 
(€10
 
million),
 
provisions
 
for
 
loans
 
and
 
advan
 
ces
 
to
 
customers
 
(€4,590
 
million)
 
and
 
provisions
 
for
 
contingent
 
liabilities
 
(credit
 
replacements)
 
recorded
 
under
 
Provisions
 
(€25
 
million).
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
19
 
Macro-economic
 
scenarios
 
and
 
sensitivity
 
analysis
 
of
 
key
 
sources
 
of
 
estimation
 
uncertainty
 
(*)
 
Methodology
 
(*)
Our
 
methodology
 
in
 
relation
 
to
 
the
 
adoption
 
and
 
generation
 
of
 
macroeconomic
 
scenarios
 
is
 
described
 
in
 
the
Risk
 
Management
 
section
 
of
 
the
 
Annual
 
Report
 
on
 
Form
 
20F
 
2019.
 
We
 
continue
 
to
 
follow
 
this
 
methodology
in
 
generating
 
our
 
probability-weighted
 
ECL,
 
with
 
consideration
 
of
 
alternative
 
scenarios
 
and
 
management
adjustments
 
supplementing
 
this
 
ECL
 
where,
 
in
 
management's
 
opinion,
 
the
 
consensus
 
forecast
 
does
 
not
 
fully
capture
 
the
 
extent
 
of
 
recent
 
credit
 
or
 
economic
 
events.
 
The
 
macro
 
-economic
 
scenarios
 
are
 
applicable
 
to
 
the
whole
 
ING
 
portfolio
 
in
 
the
 
scope
 
of
 
IFRS9
 
ECL’s
 
.
 
Macro
 
-economic
 
scenarios
 
(*)
The
 
provisions
 
are
 
based
 
on
 
the
 
end
 
of
 
June
 
macro
 
-economic
 
consensus
 
forecasts,
 
with
 
the
 
main
 
inputs
 
for
four
 
of
 
our
 
main
 
portfolios
 
in
 
the
 
upside
 
scenario,
 
baseline
 
scenario
 
and
 
downside
 
scenario
 
presented
 
in
 
the
sensitivity
 
table
 
below.
 
The
 
Macro
 
-economic
 
(ME)
 
forecast
 
resulted
 
increased
 
calculated
 
model
 
based
collective
 
provisions.
 
The
 
main
 
driver
 
for
 
the
 
increase
 
is
 
the
 
significant
 
GDP
 
growth
 
deterioration
 
which
 
is
forecasted
 
as
 
result
 
of
 
the
 
Covid-19
 
crisis,
 
which
 
mainly
 
impacted
 
risk
 
costs
 
in
 
Wholesale
 
Banking.
 
For
 
Retail
portfolios,
 
unemployment
 
rate
 
and
 
house
 
prices
 
are
 
the
 
most
 
important
 
drivers
 
and
 
those
 
did
 
show
 
more
moderate
 
deterioration.
 
Hence
 
the
 
impact
 
of
 
worsened
 
macroeconomic
 
forecasts
 
on
 
the
 
Retail
 
portfolios
 
is
more
 
moderate.
 
 
The
 
macro
 
-economic
 
scenarios
 
reflects
 
how
 
the
 
Covid-19
 
pandemic,
 
the
 
(reversal
 
of)
 
lockdown
 
measures
 
and
government
 
and
 
central
 
bank
 
support
 
measures
 
potentially
 
can
 
impact
 
the
 
economic
 
outlook.
 
In
 
the
consensus
 
forecast,
 
a
 
rebound
 
in
 
activity
 
is
 
projected
 
to
 
start
 
in
 
the
 
second
 
half
 
of
 
2020
 
despite
 
ongoing
containment
 
measures.
 
Nevertheless,
 
the
 
consensus
 
does
 
not
 
expect
 
the
 
major
 
economies
 
to
 
return
 
to
 
pre-
crisis
 
levels
 
until
 
after
 
2021.
 
Making
 
predictions
 
is
 
difficult
 
as
 
there
 
are
 
still
 
many
 
uncertainties
 
about
 
the
development
 
of
 
the
 
Covid-19
 
pandemic.
 
Management
 
adjustments
 
(*)
In
 
times
 
of
 
volatility
 
and
 
uncertainty
 
where
 
the
 
portfolio
 
quality
 
and
 
economic
 
environment
 
is
 
rapidly
changing,
 
models
 
alone
 
may
 
not
 
be
 
able
 
to
 
accurately
 
predict
 
losses.
 
In
 
these
 
cases
 
management
adjustments
 
can
 
be
 
applied
 
to
 
appropriately
 
reflect
 
ECL.
 
Adjustments
 
can
 
also
 
be
 
applied
 
where
 
the
 
impact
of
 
the
 
updated
 
macroeconomic
 
scenarios
 
is
 
over
 
-
 
or
 
under-estimated
 
by
 
the
 
IFRS
 
9
 
models.
 
As
 
mentioned
 
above,
 
per
 
the
 
guidance
 
from
 
EBA,
 
Covid-19
 
related
 
payment
 
holidays
 
should
 
not
 
be
 
regarded
as
 
an
 
automatic
 
forbearance
 
trigger,
 
and
 
hence,
 
should
 
not
 
automatically
 
trigger
 
recognition
 
of
 
lifetime
 
ECL.
 
Looking
 
forward,
 
it
 
is
 
expected
 
that
 
the
 
phasing
 
out
 
of
 
the
 
Covid-19
 
related
 
payment
 
holiday
 
schemes
 
and
other
 
support
 
measures
 
in
 
the
 
second
 
half
 
of
 
2020
 
could
 
potentially
 
lead
 
to
 
more
 
business
 
insolvencies
 
and
unemployment.
 
This
 
could
 
lead
 
to
 
more
 
clients
 
that
 
have
 
currently
 
taken
 
payment
 
holidays,
 
getting
 
into
financial
 
difficulties
 
and
 
to
 
higher
 
levels
 
of
 
defaults.
 
To
 
the
 
extent
 
ING
 
believes
 
that
 
this
 
elevated
 
risk
 
is
 
not
yet
 
covered
 
in
 
the
 
IFRS9
 
models,
 
a
 
management
 
adjustment
 
has
 
been
 
recognised.
 
This
 
management
 
adjustment
 
has
 
been
 
recognised
 
for
 
SME
 
portfolios
 
as
 
these
 
portfolios
 
are
 
considered
 
to
be
 
most
 
at
 
risk
 
and
 
have
 
the
 
highest
 
percentage
 
of
 
customers
 
requesting
 
payment
 
holidays
 
compared
 
to
other
 
portfolios.
 
ING
 
has
 
recognised
 
a
 
management
 
adjustment
 
of
 
€45
 
million
 
in
 
Netherlands
 
and
 
€15
 
million
in
 
Belgium
 
as
 
they
 
are
 
the
 
largest
 
SME
 
portfolios
 
and
 
not
 
significantly
 
impacted
 
by
 
ME
 
forecasts
 
updates.
 
In
 
addition,
 
as
 
oil
 
price
 
remains
 
volatile,
 
as
 
well
 
as
 
exposed
 
to
 
the
 
impacts
 
of
 
the
 
Covid-19
 
crisis
 
and
 
subject
to
 
political
 
decisions,
 
ING
 
reco
 
gnised
 
a
 
management
 
adjustment
 
for
 
the
 
upstream
 
oil
 
book
 
of
 
€30
 
million.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
20
 
Analysis
 
on
 
sensitivity
 
(*)
Based
 
on
 
the
 
above,
 
analysis
 
on
 
the
 
sensitivity
 
of
 
key
 
forward
 
-looking
 
macroeconomic
 
inputs
 
used
 
in
 
the
 
ECL
collective
 
-assessment
 
modelling
 
process
 
and
 
the
 
probability
 
-weights
 
applied
 
to
 
each
 
of
 
the
 
three
 
scenarios
 
is
presented
 
below.
 
The
 
countries
 
included
 
in
 
the
 
analysis
 
are
 
the
 
Group’s
 
most
 
significant
 
geographic
 
regions,
in
 
terms
 
of
 
both
 
gross
 
contribution
 
to
 
reportable
 
ECL,
 
and
 
sensitivity
 
of
 
ECL
 
to
 
forward
 
-looking
macroeconomics.
 
Accordingly,
 
the
 
Group
 
considers
 
these
 
portfolios
 
to
 
present
 
the
 
most
 
significant
 
risk
 
of
resulting
 
in
 
a
 
material
 
adjustment
 
to
 
the
 
carrying
 
amount
 
of
 
financial
 
assets
 
within
 
the
 
next
 
financial
 
year.
The
 
Group
 
also
 
observes
 
that,
 
in
 
general,
 
the
 
Wholesale
 
business
 
is
 
more
 
sensitive
 
to
 
the
 
impact
 
of
 
forward-
looking
 
macroeconomic
 
scenarios.
 
While
 
the
 
table
 
does
 
give
 
a
 
high-level
 
indication
 
of
 
the
 
sensitivity
 
of
 
the
 
outputs
 
to
 
the
 
different
 
scenarios,
 
it
does
 
not
 
provide
 
insight
 
on
 
the
 
interdependencies
 
and
 
correlations
 
between
 
different
 
macroeconomic
variable
 
inputs.
 
 
Sensitivity
 
analysis
 
(*)
1,2,3
2020
2021
2022
Un-weighted
ECL
 
(Eur
 
mln)
Probability-
weighing
Reportable
 
ECL
(Eur
 
mln)
4
Netherlands
Upside
 
scenario
Real
 
GDP
-6.0
5.2
3.9
476
20%
559
Unemployment
4.9
4.4
3.8
HPI
3.7
14.7
5.3
Baseline
 
Scenario
Real
 
GDP
-6.3
4.0
2.3
536
60%
Unemployment
5.3
5.4
5.4
HPI
-0.2
0.8
3.2
Downside
 
scenario
Real
 
GDP
-6.9
0.6
0.1
708
20%
Unemployment
6.2
7.5
8.3
HPI
-4.4
-14.4
0.3
Sensitivity
 
analysis
 
(*)
1,2,3
2020
2021
2022
Un-weighted
ECL
 
(Eur
 
mln)
Probability-
weighing
Reportable
 
ECL
(Eur
 
mln)
4
Germany
Upside
 
scenario
Real
 
GDP
-5.8
7.1
2.6
518
20%
575
Unemployment
3.7
2.4
1.6
HPI
6.0
7.0
8.5
Baseline
 
Scenario
Real
 
GDP
-6.3
5.3
1.9
558
60%
Unemployment
4.0
3.6
3.2
HPI
4.4
3.2
5.1
Downside
 
scenario
Real
 
GDP
-6.9
1.7
-0.4
681
20%
Unemployment
4.7
5.1
5.2
HPI
0.7
-1.3
1.3
Belgium
Upside
 
scenario
Real
 
GDP
-7.6
6.2
2.8
450
20%
510
Unemployment
8.9
7.7
7.2
HPI
2.8
5.0
4.4
Baseline
 
Scenario
Real
 
GDP
-7.9
4.9
2.3
491
60%
Unemployment
9.2
7.7
7.7
HPI
1.9
3.9
3.5
Downside
 
scenario
Real
 
GDP
-8.5
2.5
1.0
628
20%
Unemployment
10.3
10.2
10.3
HPI
0.7
2.2
2.6
United
 
States
Upside
 
scenario
Real
 
GDP
-5.6
5.3
4.9
205
20%
335
Unemployment
9.8
5.2
2.7
HPI
3.1
6.8
8.8
Baseline
 
Scenario
Real
 
GDP
-5.7
4.2
3.0
285
60%
Unemployment
10.2
6.6
4.7
HPI
2.3
2.8
3.0
Downside
 
scenario
Real
 
GDP
-6.6
0.5
0.7
612
20%
Unemployment
10.9
9.1
8.1
HPI
1.3
-1.9
-3.3
1
 
Real
 
GDP,
 
in
 
%
 
year
 
-on-year
 
change
2
 
Unemployment
 
in
 
%
 
of
 
total
 
labour
 
force
3
 
House
 
Price
 
Index
 
(HPI)
 
in
 
%
 
year-on-year
4
 
Sensitivity
 
does
 
not
 
include
 
the
 
effect
 
of
 
manual
 
adjustments,
 
which
 
are
 
not
 
material
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
21
 
The
 
setting
 
of
 
PD
 
threshold
 
bandings
 
requires
 
management
 
judgement,
 
and
 
is
 
a
 
key
 
source
 
of
 
estimation
uncertainty.
 
To
 
demonstrate
 
the
 
sensitivity
 
of
 
the
 
ECL
 
to
 
these
 
PD
 
thresholds
 
bandings,
 
analysis
 
was
 
run
 
on
all
 
collectively
 
-assessed
 
assets,
 
which
 
assumed
 
all
 
assets
 
(Stage
 
1
 
and
 
2)
 
were
 
below
 
the
 
threshold,
 
and
apportioned
 
a
 
12
 
month
 
ECL.
 
On
 
ING
 
Group
 
level,
 
the
 
total
 
ECL
 
collective
 
-assessment
 
for
 
performing
 
assets
 
is
€2,129
 
million
 
(2019:
 
€1,291
 
million).
 
On
 
the
 
same
 
asset
 
base,
 
analysis
 
was
 
run
 
which
 
assumed
 
all
 
performing
assets
 
were
 
above
 
the
 
threshold,
 
and
 
apportioned
 
a
 
lifet
 
ime
 
ECL.
 
This
 
gave
 
rise
 
to
 
a
 
hypothetical
 
collective-
assessment
 
ECLs
 
€1,636
 
million
 
(2019:
 
€866
 
million)
 
and
 
€3,409
 
million
 
(2019:
 
€2,665
 
million)
 
respectively.
Please
 
note
 
that
 
in
 
this
 
analysis
 
all
 
other
 
ECL
 
risk
 
parameters
 
(except
 
for
 
the
 
stage)
 
were
 
kep
 
t
 
equal.
 
 
It
 
should
 
be
 
noted
 
that
 
the
 
lifetime
 
PD
 
thresholds
 
are
 
not
 
the
 
only
 
drivers
 
of
 
stage
 
allocation.
 
An
 
asset
 
can
change
 
stages
 
as
 
a
 
result
 
of
 
being
 
in
 
arrears,
 
on
 
a
 
Watch
 
List
 
or
 
being
 
forborne,
 
among
 
other
 
triggers.
 
Market
 
risk
 
in
 
trading
 
books(*)
 
Sensitivities
 
(*)
As
 
part
 
of
 
the
 
risk
 
monitoring
 
framework,
 
ING
 
actively
 
monitors
 
the
 
daily
 
changes
 
of
 
sensitivities
 
of
 
the
trading
 
portfolios.
 
Sensitivities
 
measure
 
the
 
impact
 
of
 
movements
 
in
 
individual
 
market
 
risk
 
factors
 
(foreign
exchange
 
rates,
 
interest
 
rates,
 
credit
 
spreads,
 
equity,
 
and
 
commodity
 
prices)
 
on
 
profit
 
and
 
loss
 
results
 
of
 
the
trading
 
positions
 
and
 
portfolios.
 
 
The
 
following
 
tables
 
show
 
the
 
five
 
largest
 
trading
 
positions
 
in
 
terms
 
of
 
sensitivities
 
to
 
foreign
 
exchange,
interest
 
rate
 
and
 
credit
 
spread
 
risk
 
factor
 
movements.
 
These
 
largest
 
exposures
 
also
 
reflect
 
concentrations
 
of
risk
 
in
 
FX
 
risk
 
per
 
currency,
 
IR
 
risk
 
per
 
currency,
 
and
 
Credit
 
Spread
 
risk
 
per
 
country
 
and
 
rating
 
and
 
sector.
 
Due
to
 
the
 
nature
 
of
 
the
 
trading
 
portfolios,
 
positions
 
in
 
the
 
portfolios
 
can
 
change
 
significantly
 
from
 
day
 
to
 
day,
and
 
sensitivities
 
of
 
the
 
portfolios
 
can
 
change
 
daily
 
accordingly.
 
Most
 
important
 
foreign
 
exchange
 
trading
 
positions
 
(*)
amounts
 
in
 
EUR
 
millions
30
 
June
 
2020
31
 
December
2019
Foreign
 
exchange
Foreign
 
exchange
US
 
Dollar
127
US
 
Dollar
116
Great
 
Britain
 
Pound
-37
Chinese
 
Yuan
 
Renminbi
–21
Chinese
 
Yuan
 
Renminbi
27
South
 
Korean
 
Won
20
Japanese
 
Yen
-26
Brazilian
 
Real
–15
Switzerland
 
Franc
-24
Japanese
 
Yen
–10
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
22
 
Most
 
important
 
interest
 
rate
 
and
 
credit
 
spread
 
sensitivities
 
(*)
amounts
 
in
 
EUR
 
thousands
30
 
June
 
2020
31
 
December
2019
Interest
 
Rate
 
(BPV)
 
1
Interest
 
Rate
 
(BPV)
 
1
Euro
-1,280
Euro
–740
US
 
Dollar
-745
US
 
Dollar
–325
Great
 
-Britain
 
Pound
-154
Russian
 
Ruble
–105
Japanese
 
Yen
-92
Great
 
-Britain
 
Pound
–68
Australian
 
Dollar
-66
Australian
 
Dollar
–31
Credit
 
Spread
 
(CSO1)
 
2
Credit
 
Spread
 
(CSO1)
 
2
Germany
153
United
 
States
360
United
 
States
109
Germany
163
Republic
 
of
 
Korea
-58
France
117
Indonesia
42
Russian
 
Federation
73
United
 
Kingdom
40
United
 
Kingdom
72
1
 
Basis
 
Point
 
Value
 
(BPV)
 
measures
 
the
 
impact
 
on
 
value
 
of
 
a
 
1
 
basis
 
point
 
increase
 
in
 
interest
 
rates.
 
The
 
figures
 
include
 
commodity
 
risk
 
in
banking
 
books.
2
 
Credit
 
Spread
 
Sensitivity
 
(CS01)
 
measures
 
the
 
impact
 
on
 
value
 
of
 
a
 
1
 
basis
 
point
 
increase
 
in
 
credit
 
spreads.
 
Exposures
 
to
 
supranational
institutions
 
are
 
not
 
assigned
 
to
 
a
 
specific
 
country.
 
 
 
 
 
 
 
 
 
Credit
 
spread
 
sensitivities
 
per
 
risk
 
class
 
and
 
sector
 
(excluding
 
sovereign
 
exposures)
 
(*)
30
 
June
 
2020
31
 
December
 
2019
amounts
 
in
 
EUR
 
thousands
Corporate
Financial
Institutions
Corporate
Financial
Institutions
Credit
 
Spread
 
(CSO1)
 
1
Risk
 
classes
1
 
(AAA)
1
-3
1
–1
2–4
 
(AA)
21
-64
–15
–63
5–7
 
(A)
56
-50
143
32
8–10
 
(BBB)
207
-24
273
1
11–13
 
(BB)
57
-4
148
9
14–16
 
(B)
20
-2
51
1
17–22
 
(CCC
 
and
 
NPL)
3
26
Not
 
rated
Total
365
-147
626
–21
1
 
Credit
 
Spread
 
Sensitivity
 
(CS01)
 
measures
 
the
 
impact
 
on
 
value
 
of
 
a
 
1
 
basis
 
point
 
increase
 
in
 
credit
 
spreads.
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
23
 
Other
 
risks
 
and
 
uncertainties
 
Because
 
we
 
are
 
a
 
financial
 
services
 
company
 
conducting
 
business
 
on
 
a
 
global
 
basis,
 
our
 
revenues
 
and
earnings
 
are
 
affected
 
by
 
the
 
volatility
 
and
 
strength
 
of
 
the
 
economic,
 
business,
 
liquidity,
 
funding
 
and
 
capital
markets
 
environments
 
specific
 
to
 
the
 
geographic
 
regions
 
in
 
which
 
we
 
conduct
 
business.
 
The
 
ongoing
turbulence
 
and
 
volatility
 
of
 
such
 
factors
 
have
 
adversely
 
affected,
 
and
 
may
 
continue
 
to
 
adversely
 
affect,
 
the
profitability,
 
solvency
 
and
 
liquidity
 
of
 
our
 
business.
 
 
Factors
 
such
 
as
 
interest
 
rates,
 
securities
 
prices,
 
credit
 
ratings,
 
credit
 
spreads,
 
liquidity
 
spreads,
 
exchange
rates,
 
effects
 
of
 
the
 
Covid-19
 
pandemic,
 
consequences
 
of
 
the
 
United
 
Kingdom’s
 
withdrawal
 
from
 
the
European
 
Union,
 
changes
 
to
 
‘benchmark’
 
indices,
 
consumer
 
spending,
 
changes
 
in
 
client
 
behaviour,
 
business
investment,
 
real
 
estate
 
values
 
and
 
private
 
equity
 
valuations,
 
government
 
spending,
 
inflation
 
or
 
deflation,
 
the
volatility
 
and
 
strength
 
of
 
the
 
capital
 
markets,
 
political
 
events
 
and
 
trends,
 
non-compliance
 
with
 
(or
 
changes)
 
in
laws
 
and
 
re
 
gulations,
 
climate
 
change,
 
terrorism,
 
as
 
well
 
as
 
inability
 
to
 
protect
 
our
 
intellectual
 
property
 
and
infringement
 
claims
 
by
 
third
 
parties,
 
to
 
achieve
 
our
 
strategy
 
or
 
to
 
retain
 
key
 
personnel
 
may
 
all
 
impact
 
the
business
 
and
 
economic
 
environment
 
and,
 
ultimately,
 
our
 
solvency,
 
liquidity
 
and
 
the
 
amount
 
and
 
profitability
of
 
business
 
we
 
conduct
 
in
 
a
 
specific
 
geographic
 
region.
 
 
Additional
 
risks
 
of
 
which
 
the
 
ING
 
is
 
not
 
presently
 
aware,
 
or
 
that
 
are
 
currently
 
viewed
 
as
 
less
 
material
 
than
 
the
risks
 
described
 
above,
 
could
 
also
 
affect
 
the
 
business
 
operations
 
of
 
ING
 
and
 
have
 
a
 
material
 
adverse
 
effect
 
on
ING’s
 
business
 
activities,
 
financial
 
condition,
 
results
 
of
 
operations
 
and
 
prospects.
 
For
 
more
 
information
 
on
risks,
 
please
 
refer
 
to
 
“Other
 
information
 
and
 
appendices
 
-
 
Risk
 
Factors”
 
in
 
the
 
Annual
 
Report
 
on
 
Form
 
20-F
 
of
ING
 
Group
 
for
 
the
 
year
 
ended
 
December
 
31,
 
2019."
Developments
 
on
 
KYC
In
 
the
 
first
 
half
 
year
 
of
 
2020,
 
as
 
part
 
of
 
this
 
process,
 
the
 
Risk
 
Committee
 
and
 
the
 
Supervisory
 
Board
 
spent
considerable
 
time
 
discussing,
 
among
 
other
 
things,
 
the
 
progress
 
in
 
the
 
bank-wide
 
Know
 
Your
 
Customer
Enhancement
 
Programme.
 
The
 
KYC
 
Enhancement
 
Programme
 
encompasses
 
all
 
client
 
segments
 
in
 
all
 
ING
 
business
 
units.
 
The
 
programme
consists
 
of
 
three
 
parts:
 
(a)
 
look-back
 
analysis
 
on
 
past
 
deficiencies
 
in
 
post
 
-transaction
 
monitoring.
 
The
 
look-
back
 
analysis
 
consists
 
of
 
screening
 
of
 
transactions
 
executed
 
in
 
the
 
past.
 
In
 
case
 
unusual
 
transactions
 
are
identified,
 
ING
 
is
 
committed
 
to
 
following
 
the
 
applicable
 
reporting
 
process;
 
(b)
 
enhancement
 
of
 
customer
 
due
diligence
 
files
 
with
 
the
 
aim
 
to
 
document
 
sufficiently
 
the
 
knowledge
 
the
 
bank
 
has
 
about
 
its
 
clients
 
in
 
the
 
line
with
 
past
 
and
 
new
 
requirements;
 
(c)
 
structural
 
solutions
 
that
 
should
 
support
 
getting
 
sustainably
 
better
 
in
addressing
 
money
 
laundering
 
risks
 
in
 
our
 
portfolio
 
and
 
complying
 
with
 
laws
 
and
 
regulations.
 
 
The
 
structural
 
solutions
 
comprise
 
five
 
pillars:
 
 
Development
 
and
 
global
 
roll
 
-out
 
of
 
KYC
 
risk
 
appetite
 
statements,
 
KYC
 
risk
 
assessments
 
on
 
clients,
capability
 
structure
 
and
 
maturity
 
assessments;
 
 
Development
 
and
 
global
 
roll
 
-out
 
of
 
a
 
bank-wide
 
KYC
 
digital
 
service
 
platform;
 
Translation
 
of
 
risk
 
assessment
 
outcomes
 
into
 
scenarios
 
and
 
alert
 
definitions
 
that
 
can
 
be
 
applied
 
in
transaction
 
monitoring;
 
Set
 
up
 
central
 
KYC
 
organisation
 
that
 
defines
 
standards
 
and
 
drives
 
global
 
execution
 
and
 
improvements;
and
 
Develop
 
and
 
rollout
 
KYC
 
communication
 
and
 
awareness
 
initiatives
 
and
 
set
 
up
 
a
 
behavioural
 
risk
department
 
that
 
performs
 
risk
 
assessments.
 
In
 
the
 
first
 
half-year
 
2020,
 
ING
 
continued
 
to
 
make
 
progress
 
in
 
executing
 
the
 
Global
 
KYC
 
Enhancement
Program.
 
Several
 
workstreams
 
have
 
delivered
 
on
 
their
 
commitments
 
and
 
further
 
improvement
 
activities
 
are
now
 
embedded
 
in
 
continuous
 
improvement
 
cycles
 
in
 
regular
 
operations.
 
Key
 
achievements
 
in
 
the
 
past
months
 
include
 
among
 
others:
 
the
 
adjusted
 
Global
 
KYC
 
organisation
 
started
 
on
 
1st
 
February
 
with
 
the
 
establishment
 
of
 
three
 
pillars
 
-
Customer
 
Due
 
Diligence,
 
Transac
 
tion
 
Monitoring
 
and
 
Screening
 
 
to
 
enhance
 
end-to-end
 
steering
 
and
ownership;
 
the
 
adoption
 
of
 
ING’s
 
2020
 
Global
 
KYC
 
RAS,
 
which
 
includes
 
a
 
number
 
of
 
inclusions
 
set
 
for
 
high
 
risk
client
 
relationships;
 
and
 
the
 
partnership
 
with
 
the
 
Association
 
of
 
Certified
 
Ant
 
i-Money
 
Laundering
 
Specialists
 
(ACAMS)
 
to
 
rollout
their
 
internationally
 
recognised
 
and
 
certified
 
KYC
 
training
 
for
 
ING
 
employees
 
.
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
24
 
IBOR
 
Transition
 
Interbank
 
offered
 
rates,
 
such
 
as
 
EURIBOR
 
and
 
LIBOR,
 
are
 
widely
 
used
 
as
 
benchmarks
 
to
 
set
 
interest
 
rates
across
 
a
 
broad
 
range
 
of
 
financial
 
products
 
and
 
contracts.
 
In
 
line
 
with
 
recommendations
 
from
 
the
 
Financial
Stability
 
Board,
 
a
 
fundamental
 
review
 
and
 
reform
 
of
 
the
 
major
 
interest
 
rates
 
benchmarks
 
has
 
been
undertaken.
 
For
 
the
 
Eurozone,
 
this
 
led
 
to
 
a
 
reform
 
of
 
the
 
EURIBOR
 
benchmark
 
rate
 
and
 
development
 
of
 
€STR
as
 
the
 
recommended
 
new
 
nearly
 
risk-free-rate
 
(RFR)
 
to
 
replace
 
EONIA.
 
For
 
LIBOR
 
benchmarks,
 
the
 
reform
will
 
include
 
replacing
 
interest
 
rate
 
benchmarks
 
with
 
alternative,
 
nearly
 
risk-free
 
rates.
 
This
 
process
 
is
 
at
different
 
stages,
 
and
 
is
 
progressing
 
at
 
different
 
speeds,
 
across
 
several
 
major
 
currencies.
 
 
ING
 
Bank
 
has
 
exposure
 
to
 
IBORs
 
through
 
various
 
products
 
in
 
all
 
of
 
its
 
business
 
lines
 
(wholesale
 
banking,
 
retail
banking,
 
business
 
banking)
 
and
 
exposure
 
relating
 
to
 
the
 
associated
 
funding
 
and
 
hedging
 
activities
 
including
debt
 
issuance,
 
the
 
interest
 
rate
 
risk
 
position,
 
holdings
 
of
 
investment
 
securities,
 
etc.
 
ING
 
has
 
established
 
a
global
 
IBOR
 
Transition
 
Program
 
to
 
manage
 
the
 
transition.
 
The
 
program
 
performs
 
the
 
assessment
 
and
 
actions
necessary
 
to
 
manage
 
a
 
smooth
 
transition
 
to
 
RFRs
 
within
 
all
 
internal
 
processes
 
and
 
systems,
 
including
 
pricing,
risk
 
management,
 
legal
 
documentation,
 
hedge
 
arrangements,
 
as
 
well
 
as
 
any
 
impact
 
on
 
customers.
 
The
 
Covid-19
 
virus
 
outbreak
 
has
 
impacted
 
the
 
progress
 
in
 
a
 
number
 
of
 
interim
 
industry
 
developments
intended
 
to
 
aid
 
transition.
 
However,
 
the
 
key
 
industry
 
working
 
groups
 
are
 
active
 
and
 
the
 
FCA
 
has
 
reiterated
that
 
the
 
working
 
assumption
 
that
 
LIBOR
 
cannot
 
be
 
assumed
 
to
 
be
 
available
 
beyond
 
the
 
end
 
of
 
2021
 
remains.
 
ING
 
is
 
proactively
 
reaching
 
out
 
to
 
industry
 
participants,
 
counterparties
 
and
 
clients
 
to
 
create
 
awareness
 
and
offer
 
support
 
on
 
the
 
upcoming
 
transition.
 
 
At
 
ING,
 
progress
 
has
 
been
 
made
 
in
 
H1
 
2020
 
on
 
the
 
IBOR
 
execution
 
activities
 
in
 
all
 
Business
 
Lines
 
of
 
the
 
bank.
The
 
program
 
has
 
a
 
robust
 
governance
 
in
 
place,
 
with
 
progress
 
being
 
tracked
 
by
 
business
 
line
 
Steering
committees
 
reporting
 
into
 
the
 
central
 
IBOR
 
Steering
 
committee.
 
ING
 
is
 
well
 
on
 
track
 
to
 
meet
 
the
 
external
milestones
 
of
 
2020
 
and
 
finalizing
 
detailed
 
roadmaps
 
and
 
resource
 
planning
 
for
 
implementation
 
in
 
2021.
 
ING
is
 
monitor
 
ing
 
market
 
developments
 
closely,
 
as
 
there
 
remain
 
some
 
uncertainties
 
in
 
the
 
industry.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
 
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
25
 
Condensed
 
consolidated
 
statement
 
of
 
financial
 
position
in
 
EUR
 
million
30
June
2020
31
December
2019
30
June
2020
31
December
2019
Assets
Liabilities
Cash
 
and
 
balances
 
with
 
central
 
banks
118,971
53,202
Deposits
 
from
 
banks
 
8
78,649
34,826
Loans
 
and
 
advances
 
to
 
banks
30,664
35,136
Customer
 
deposits
605,633
574,355
Financial
 
assets
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
 
2
111,110
96,187
Financial
 
liabilities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
 
9
90,641
77,942
Financial
 
assets
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
 
3
38,993
34,468
Current
 
tax
 
liabilities
387
554
Securities
 
at
 
amortised
 
cost
 
4
51,085
46,108
Deferred
 
tax
 
liabilities
499
322
Loans
 
and
 
advances
 
to
 
customers
 
5
612,387
608,029
Provisions
566
688
Investments
 
in
 
associates
 
and
 
joint
 
ventures
 
6
1,775
1,790
Other
 
liabilities
14,879
12,829
Property
 
and
 
equipment
3,086
3,172
Debt
 
securities
 
in
 
issue
 
10
121,138
118,528
Intangible
 
assets
 
7
1,586
1,916
Subordinated
 
loans
 
11
16,697
16,588
Current
 
tax
 
assets
515
251
Total
 
liabilities
929,091
836,631
Deferred
 
tax
 
assets
1,548
1,242
Other
 
assets
9,543
7,018
Equity
 
12
Share
 
capital
 
and
 
share
 
premium
17,128
17,117
Other
 
reserves
3,616
4,013
Retained
 
earnings
30,406
29,866
Shareholders’
 
equity
 
(parent)
51,149
50,996
Non-controlling
 
interests
1,022
893
Total
 
equity
52,171
51,889
Total
 
assets
981,262
888,520
Total
 
liabilities
 
and
 
equity
981,262
888,520
 
References
 
relate
 
to
 
the
 
accompanying
 
notes.
 
These
 
are
 
an
 
integral
 
part
 
of
 
the
 
Condensed
 
consolidated
 
Interim
 
financial
 
statements.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
 
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
26
 
Condensed
 
consolidated
 
statement
 
of
 
profit
 
or
 
loss
 
for
 
the
 
periods
 
ended
 
30
 
June
 
6
 
month
 
period
1
 
January
 
to
 
30
 
June
1
 
January
 
to
 
30
 
June
in
 
EUR
 
million
2020
2019
2020
2019
Continuing
 
operations
Interest
 
income
 
using
 
effective
 
interest
 
rate
 
method
10,935
12,799
Addition
 
to
 
loan
 
loss
 
provisions
 
5
1,998
416
Other
 
interest
 
income
1,026
1,610
1
Staff
 
expenses
2,923
2,811
Total
 
interest
 
income
11,962
14,410
Other
 
operating
 
expenses
2,703
2,427
Total
 
expenses
7,623
5,654
Interest
 
expense
 
using
 
effective
 
interest
 
rate
 
method
–4,160
–5,880
Other
 
interest
 
expense
–925
–1,633
1
Result
 
before
 
tax
 
from
 
continuing
 
operations
1,065
2,493
Total
 
interest
 
expense
–5,085
–7,513
Taxation
438
740
Net
 
interest
 
income
13
6,877
6,896
Net
 
result
 
from
 
continuing
 
operations
626
1,754
Net
 
fee
 
and
 
commission
 
income
14
1,506
1,386
Net
 
result
 
(before
 
non-controlling
 
interests)
626
1,754
Valuation
 
results
 
and
 
net
 
trading
 
income
15
–4
–489
Net
 
result
 
attributable
 
to
 
Non-controlling
 
interests
36
47
Investment
 
income
40
58
Net
 
result
 
attributable
 
to
 
shareholders
 
of
 
the
 
parent
591
1,707
Other
 
income
2
 
16
269
296
Total
 
income
8,688
8,148
1
 
Prior
 
period
 
amounts
 
in
 
other
 
interest
 
income
 
and
 
other
 
interest
 
expense
 
have
 
been
 
updated
 
to
 
improve
 
consistency
 
and
comparability.
2
 
Other
 
income
 
includes
 
Result
 
from
 
associates
 
and
 
joint
 
ventures,
 
Result
 
on
 
disposal
 
of
 
group
 
companies,
 
Net
 
result
 
on
derecognition
 
of
 
financial
 
assets
 
at
 
amortised
 
cost
 
and
 
Other.
References
 
relate
 
to
 
the
 
accompanying
 
notes.
 
These
 
are
 
an
 
integral
 
part
 
of
 
the
 
Condensed
 
consolidated
 
Interim
financial
 
statements.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
 
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
27
 
Condensed
 
consolidated
 
statement
 
of
 
profit
 
or
 
loss
 
 
continued
 
1
 
January
 
to
 
30
 
June
in
 
EUR
2020
2019
Earnings
 
per
 
ordinary
 
share
17
Basic
 
earnings
 
per
 
ordinary
 
share
0.15
0.44
Diluted
 
earnings
 
per
 
ordinary
 
share
0.15
0.44
Earnings
 
per
 
ordinary
 
share
 
from
 
continuing
 
operations
17
Basic
 
earnings
 
per
 
ordinary
 
share
 
from
 
continuing
 
operations
0.15
0.44
Diluted
 
earnings
 
per
 
ordinary
 
share
 
from
 
continuing
 
operations
0.15
0.44
Dividend
 
per
 
ordinary
 
share
0.24
References
 
relate
 
to
 
the
 
accompanying
 
notes.
 
These
 
are
 
an
 
integral
 
part
 
of
 
the
 
Condensed
 
consolidated
 
Interim
 
financial
statements.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
 
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
28
 
Condensed
 
consolidated
 
statement
 
of
 
comprehensive
 
income
6
 
month
 
period
1
 
January
 
to
 
30
 
June
in
 
EUR
 
million
2020
2019
Net
 
result
 
(before
 
non-controlling
 
interests)
626
1,754
Other
 
comprehensive
 
income
Items
 
that
 
will
 
not
 
be
 
reclassified
 
to
 
the
 
statement
 
of
 
profit
 
or
 
loss:
Realised
 
and
 
unrealised
 
revaluations
 
property
 
in
 
own
 
use
11
36
Remeasurement
 
of
 
the
 
net
 
defined
 
benefit
 
asset/liability
84
–23
Net
 
change
 
in
 
fair
 
value
 
of
 
equity
 
instruments
 
at
 
FVOCI
–311
201
Net
 
change
 
in
 
fair
 
value
 
of
 
own
 
credit
 
risk
 
of
 
financial
 
liabilities
 
at
 
FVPL
11
–91
Items
 
that
 
may
 
subsequently
 
be
 
reclassified
 
to
 
the
 
statement
 
of
 
profit
 
or
 
loss:
Net
 
change
 
in
 
fair
 
value
 
of
 
debt
 
instruments
 
at
 
FVOCI
–81
1
Realised
 
gains/losses
 
on
 
debt
 
instruments
 
at
 
FVOCI
 
reclassified
 
to
 
the
 
statement
 
of
 
profit
or
 
loss
–27
–36
Changes
 
in
 
cash
 
flow
 
hedge
 
reserve
644
861
Exchange
 
rate
 
differences
–691
–116
Share
 
of
 
other
 
comprehensive
 
income
 
of
 
associates
 
and
 
joint
 
ventures
 
and
 
other
 
income
2
–2
Total
 
comprehensive
 
income
268
2,585
Comprehensive
 
income
 
attributable
 
to:
Non-controlling
 
interests
134
86
Shareholders
 
of
 
the
 
parent
135
2,500
268
2,585
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
 
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
29
 
Condensed
 
consolidated
 
statement
 
of
 
changes
 
in
 
equity
in
 
EUR
 
million
Share
capital
 
and
share
premium
Other
reserves
Retained
earnings
Share-
holders'
equity
(parent)
Non-
controlling
interests
Total
equity
Balance
 
as
 
at
 
31
 
December
 
2019
17,117
4,013
29,866
50,996
893
51,889
Net
 
change
 
in
 
fair
 
value
 
of
 
equity
 
instruments
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
–310
–2
–312
–311
Net
 
change
 
in
 
fair
 
value
 
of
 
debt
 
instruments
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
–76
–76
–5
–81
Realised
 
gains/losses
 
on
 
debt
 
instruments
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
 
reclassified
 
to
 
the
 
statement
 
of
 
profit
 
or
 
loss
–27
–27
–1
–27
Changes
 
in
 
cash
 
flow
 
hedge
 
reserve
501
501
144
644
Realised
 
and
 
unrealised
 
revaluations
 
property
 
in
 
own
 
use
9
2
11
11
Remeasurement
 
of
 
the
 
net
 
defined
 
benefit
 
asset/liability
84
84
84
Exchange
 
rate
 
differences
 
and
 
other
–650
–650
–41
–691
Share
 
of
 
other
 
comprehensive
 
income
 
of
 
associates
and
 
joint
 
ventures
 
and
 
other
 
income
54
–52
2
2
Change
 
in
 
fair
 
value
 
of
 
own
 
credit
 
risk
 
of
 
financial
 
liabilities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
11
11
11
Total
 
amount
 
recognised
 
directly
 
in
 
other
 
comprehensive
 
income
 
net
 
of
 
tax
–404
–52
–456
98
–358
Net
 
result
591
591
36
626
Total
 
comprehensive
 
income
 
net
 
of
 
tax
–404
539
135
134
268
Dividends
–3
–3
Changes
 
in
 
treasury
 
shares
6
6
6
Employee
 
stock
 
option
 
and
 
share
 
plans
11
1
12
12
Changes
 
in
 
the
 
composition
 
of
 
the
 
group
 
and
 
other
 
changes
–1
–1
Balance
 
as
 
at
 
30
 
June
 
2020
17,128
3,616
30,406
51,149
1,022
52,171
Changes
 
in
 
individual
 
Reserve
 
components
 
are
 
presented
 
in
 
Note
 
12
 
‘Equity’.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
 
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
30
 
Condensed
 
consolidated
 
statement
 
of
 
changes
 
in
 
equity
 
-
 
continued
in
 
EUR
 
million
Share
capital
 
and
share
premium
Other
reserves
Retained
earnings
Share-
holders'
equity
(parent)
Non-
controlling
interests
Total
equity
Balance
 
as
 
at
 
31
 
December
 
2018
17,088
3,621
28,339
49,049
803
49,851
Net
 
change
 
in
 
fair
 
value
 
of
 
equity
 
instruments
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
–123
322
199
2
201
Net
 
change
 
in
 
fair
 
value
 
of
 
debt
 
instruments
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
1
Realised
 
gains/losses
 
on
 
debt
 
instruments
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
 
reclassified
 
to
 
the
 
statement
 
of
 
profit
 
or
 
loss
–34
–34
–1
–36
Changes
 
in
 
cash
 
flow
 
hedge
 
reserve
830
830
31
861
Realised
 
and
 
unrealised
 
revaluations
 
property
 
in
 
own
 
use
29
7
36
–0
36
Remeasurement
 
of
 
the
 
net
 
defined
 
benefit
 
asset/liability
–23
–23
–23
Exchange
 
rate
 
differences
 
and
 
other
–121
–121
6
–116
Share
 
of
 
other
 
comprehensive
 
income
 
of
 
associates
 
and
 
joint
 
ventures
 
and
 
other
 
income
127
–129
–2
–2
Change
 
in
 
fair
 
value
 
of
 
own
 
credit
 
risk
 
of
 
financial
 
liabilities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
–91
–91
–91
Total
 
amount
 
recognised
 
directly
 
in
 
other
 
comprehensive
 
income
 
net
 
of
 
tax
593
200
793
38
832
Net
 
result
1,707
1,707
47
1,754
Total
 
comprehensive
 
income
 
net
 
of
 
tax
593
1,906
2,500
86
2,585
Dividends
–1,714
–1,714
–27
–1,741
Changes
 
in
 
treasury
 
shares
3
3
3
Employee
 
stock
 
option
 
and
 
share
 
plans
27
–3
25
25
Balance
 
as
 
at
 
30
 
June
 
2019
17,116
4,218
28,528
49,862
862
50,723
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
 
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
31
 
Condensed
 
consolidated
 
statement
 
of
 
cash
 
flows
1
 
January
 
to
 
30
 
June
1
 
January
 
to
 
30
 
June
in
 
EUR
 
million
2020
2019
2020
2019
Cash
 
flows
 
from
 
operating
 
activities
Disposals
 
and
 
redemptions:
 
Associates
 
and
 
joint
 
ventures
12
6
Result
 
before
 
tax
1,065
2,493
-
 
Financial
 
assets
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
8,523
8,982
Adjusted
 
for:
 
Depreciation
 
and
 
amortisation
402
388
-
 
Securities
 
at
 
amortised
 
cost
11,547
7,441
 
Addition
 
to
 
loan
 
loss
 
provisions
1,998
416
 
Property
 
and
 
equipment
4
71
 
Other
 
non-cash
 
items
 
in
 
Result
 
before
 
tax
1,285
53
 
Loans
 
sold
401
Taxation
 
paid
–1,149
–1,583
 
Other
 
investments
8
1
Changes
 
in:
 
Net
 
change
 
in
 
Loans
 
and
 
advances
 
to/from
 
banks,
 
not
available/payable
 
on
 
demand
51,912
–3,434
Net
 
cash
 
flow
 
from/(used
 
in)
 
investing
 
activities
–9,627
2,346
 
Net
 
change
 
in
 
Trading
 
assets
 
and
 
Trading
 
liabilities
3,208
–1,707
 
Loans
 
and
 
advances
 
to
 
customers
–9,865
–17,670
Cash
 
flows
 
from
 
financing
 
activities
 
Customer
 
deposits
34,416
15,297
Proceeds
 
from
 
debt
 
securities
48,565
54,835
 
Other
–5,849
9,502
Repayments
 
of
 
debt
 
securities
–46,335
–57,088
Net
 
cash
 
flow
 
from/(used
 
in)
 
operating
 
activities
77,422
3,754
Proceeds
 
from
 
issuance
 
of
 
subordinated
 
loans
2,165
1,089
Repayments
 
of
 
subordinated
 
loans
–2,608
–933
Cash
 
flows
 
from
 
investing
 
activities
Repayments
 
of
 
principal
 
portion
 
of
 
lease
 
liabilities
–132
–123
Investments
 
and
 
advances:
-
 
Acquisition
 
of
 
subsidiaries,
 
net
 
of
 
cash
 
acquired
–17
Purchase/sale
 
of
 
treasury
 
shares
6
8
-
 
Associates
 
and
 
joint
 
ventures
–10
–60
Dividends
 
paid
–3
–1,714
-
 
Financial
 
assets
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
income
–13,095
–7,765
Other
 
financing
-
 
Securities
 
at
 
amortised
 
cost
–16,306
–6,395
Net
 
cash
 
flow
 
from/(used
 
in)
 
financing
 
activities
1,658
–3,926
 
Property
 
and
 
equipment
–144
–135
 
Other
 
investments
–165
–184
Net
 
cash
 
flow
69,453
2,174
Cash
 
and
 
cash
 
equivalents
 
at
 
beginning
 
of
 
year
54,031
47,529
Effect
 
of
 
exchange
 
rate
 
changes
 
on
 
cash
 
and
 
cash
 
equivalents
–192
–53
Cash
 
and
 
cash
 
equivalents
 
at
 
end
 
of
 
year
123,292
49,650
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
 
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
32
 
Condensed
 
consolidated
 
statement
 
of
 
cash
 
flows
 
-
 
continued
 
Cash
 
and
 
cash
 
equivalents
30
June
2020
30
June
2019
Treasury
 
bills
 
and
 
other
 
eligible
 
bills
170
94
Deposits
 
from
 
banks/Loans
 
and
 
advances
 
to
 
banks
4,151
–2,615
Cash
 
and
 
balances
 
with
 
central
 
banks
118,971
52,171
Cash
 
and
 
cash
 
equivalents
 
at
 
end
 
of
 
year
123,292
49,650
 
The
 
increase
 
in
 
Cash
 
and
 
Cash
 
Equivalents
 
by
 
EUR
 
69
 
billion
 
in
 
the
 
6
 
month
 
period
 
up
 
to
 
30
 
June
 
2020
 
to
 
EUR
 
123
 
billion
 
were
 
mainly
 
driven
 
by
 
ING’s
 
participation
 
of
 
EUR
 
55
 
billion
 
in
 
the
 
targeted
 
longer
 
-term
 
refinancing
operations
 
(TLTRO
 
III)
 
in
 
June,
 
which
 
were
 
mainly
 
placed
 
on
 
deposit
 
with
 
the
 
ECB
 
as
 
at
 
30
 
June
 
(reported
 
as
Cash
 
and
 
balances
 
with
 
Central
 
Banks)
 
and
 
by
 
increased
 
customer
 
deposits.
The
 
table
 
below
 
presents
 
the
 
Interest
 
and
 
dividend
 
received
 
and
 
paid.
 
1
 
January
 
to
 
30
 
June
2020
2019
Interest
 
received
12,287
14,784
Interest
 
paid
–5,504
–7,575
6,784
7,208
Dividend
 
received
1
23
67
Dividend
 
paid
–3
–1,714
 
1.
 
Includes
 
dividends
 
received
 
as
 
recognized
 
within
 
Investment
 
Income,
 
from
 
equity
 
securities
 
included
 
in
 
the
 
Financial
 
assets
 
at
 
fair
 
value
through
 
profit
 
or
 
loss,
 
Financial
 
assets
 
at
 
fair
 
value
 
through
 
OCI,
 
and
 
from
 
Investments
 
in
 
associates
 
and
 
joint
 
ventures.
 
Dividend
 
paid
and
 
received
 
from
 
trading
 
positions
 
have
 
been
 
included.
 
Interest
 
received,
 
interest
 
paid
 
and
 
dividends
 
received
 
are
 
included
 
in
 
operating
 
activities
 
in
 
the
 
Condensed
consolidated
 
statement
 
of
 
cash
 
flows.
 
Dividend
 
paid
 
is
 
included
 
in
 
financing
 
activities
 
in
 
the
 
Condensed
consolidated
 
statement
 
of
 
cash
 
flows.
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
33
 
Notes
 
to
 
the
 
Condensed
 
consolidated
 
interim
 
financial
 
statements
1
 
Basis
 
of
 
preparation
 
and
 
accounting
 
policies
 
 
1.1
 
Reporting
 
entity
 
ING
 
Groep
 
N.V.
 
is
 
a
 
company
 
domiciled
 
in
 
Amsterdam,
 
the
 
Netherlands.
 
Commercial
 
Register
 
of
 
Amsterdam,
number
 
33231073.
 
These
 
Condensed
 
consolidated
 
interim
 
financial
 
statements,
 
as
 
at
 
and
 
for
 
the
 
six
 
months
period
 
ended
 
30
 
June
 
2020,
 
comprise
 
ING
 
Groep
 
N.V.
 
(the
 
Parent
 
company)
 
and
 
its
 
subsidiaries,
 
together
referred
 
to
 
as
 
ING
 
Group.
 
ING
 
Group
 
is
 
a
 
global
 
financial
 
institution
 
with
 
a
 
strong
 
European
 
base,
 
offering
 
a
wide
 
range
 
of
 
retail
 
and
 
wholesale
 
banking
 
services
 
to
 
customers
 
in
 
over
 
40
 
countries.
 
1.2
 
Basis
 
of
 
prepa
 
ration
 
of
 
the
 
Condensed
 
consolidated
 
interim
 
financial
 
statements
 
The
 
ING
 
Group
 
Condensed
 
consolidated
 
interim
 
financial
 
statements
 
have
 
been
 
prepared
 
in
 
accordance
 
with
International
 
Accounting
 
Standard
 
34
 
 
Interim
 
Financial
 
Reporting’.
 
The
 
accounting
 
policies
 
used
 
to
 
prepare
the
 
Condensed
 
consolidated
 
interim
 
financial
 
statements
 
are
 
consistent
 
with
 
International
 
Financial
Reporting
 
Standards
 
as
 
issued
 
by
 
the
 
International
 
Accounting
 
Standards
 
Board
 
(IFRS
 
-IASB)
 
and
 
are
consistent
 
with
 
those
 
set
 
out
 
in
 
the
 
notes
 
to
 
the
 
2019
 
Consolidated
 
financial
 
statements
 
as
 
included
 
in
 
the
Annual
 
Report
 
on
 
Form
 
20-F
 
of
 
ING
 
Group
 
except
 
for
 
the
 
adoption
 
of
 
a
 
number
 
of
 
amendments
 
effective
 
in
2020
 
as
 
set
 
out
 
in
 
Note
 
1.3
 
‘Changes
 
to
 
accounting
 
policies’.
 
The
 
Condensed
 
consolidated
 
interim
 
financial
 
statements
 
should
 
be
 
read
 
in
 
conjunction
 
with
 
ING
 
Group’s
2019
 
Consolidated
 
financial
 
statements
 
as
 
included
 
in
 
the
 
Form
 
20-F.
 
The
 
ING
 
Group
 
Condensed
 
consolidated
 
interim
 
financial
 
statements
 
have
 
been
 
prepared
 
on
 
a
 
going
 
concern
basis.
 
The
 
Condensed
 
consolidated
 
interim
 
financial
 
statements
 
are
 
presented
 
in
 
euros
 
and
 
rounded
 
to
 
the
 
nearest
million,
 
unless
 
stated
 
otherwise.
 
Amounts
 
may
 
not
 
add
 
up
 
due
 
to
 
rounding.
1.2.1
 
Presentation
 
of
 
Risk
 
management
 
disclosures
Certain
 
disclosures
 
of
 
the
 
nature
 
and
 
extent
 
of
 
risks
 
related
 
to
 
financial
 
instruments
 
as
 
disclosed
 
in
 
the
 
2019
ING
 
Group
 
Consolidated
 
financial
 
statements
 
and
 
included
 
in
 
the
 
2019
 
ING
 
Group
 
Annual
 
Report
 
on
 
Form
 
20-
F
 
are
 
updated
 
due
 
to
 
the
 
Covid-19
 
developments
 
in
 
the
 
first
 
six
 
months
 
of
 
2020.
 
Although
 
these
 
disclosures
 
are
 
included
 
in
 
the
 
‘Risk
 
management’
 
section,
 
they
 
are
 
an
 
integral
 
part
 
of
 
the
ING
 
Group
 
Condensed
 
consolidated
 
interim
 
financial
 
statements.
 
The
 
disclosures
 
are
 
indicated
 
by
 
the
 
symbol
(*).
1.2.2
 
Reconciliation
 
between
 
IFRS
 
-EU
 
and
 
IFRS
 
-IASB
ING
 
Group
 
also
 
publishes
 
its
 
Consolidated
 
financial
 
statements
 
and
 
Condensed
 
consolidated
 
interim
 
financial
statements
 
based
 
on
 
IFRS
 
-EU.
 
IFRS
 
-EU
 
refers
 
to
 
International
 
Financial
 
Reporting
 
Standards
 
(‘IFRS’)
 
as
adopted
 
by
 
the
 
European
 
Union
 
(EU),
 
including
 
the
 
decisions
 
ING
 
Group
 
made
 
with
 
regard
 
to
 
the
 
options
available
 
under
 
IFRS
 
as
 
adopted
 
by
 
the
 
EU.
 
IFRS
 
-EU
 
differs
 
from
 
IFRS
 
-IASB
 
in
 
respect
 
of
 
certain
 
paragraphs
 
in
IAS
 
39
 
‘Financial
 
Instruments:
 
Recognition
 
and
 
Measurement’
 
regarding
 
hedge
 
accounting
 
for
 
portfolio
hedges
 
of
 
intere
 
st
 
rate
 
risk.
 
Under
 
IFRS
 
9,
 
the
 
IAS
 
39
 
hedge
 
accounting
 
principles
 
can
 
be
 
applied.
 
Under
 
IFRS
 
-EU,
 
ING
 
Group
 
applies
 
fair
 
value
 
hedge
 
accounting
 
for
 
portfolio
 
hedges
 
of
 
interest
 
rate
 
risk
 
(fair
value
 
macro
 
hedges)
 
in
 
accordance
 
with
 
the
 
EU
 
carve
 
-out
 
versio
 
n
 
of
 
IAS
 
39.
 
Under
 
the
 
EU
 
IAS
 
39
 
carve
 
-out,
hedge
 
accounting
 
may
 
be
 
applied,
 
in
 
respect
 
of
 
fair
 
value
 
macro
 
hedges,
 
to
 
core
 
deposits
 
and
 
hedge
ineffectiveness
 
is
 
only
 
recognised
 
when
 
the
 
revised
 
estimate
 
of
 
the
 
amount
 
of
 
cash
 
flows
 
in
 
scheduled
 
time
buckets
 
falls
 
below
 
the
 
original
 
designated
 
amount
 
of
 
that
 
bucket
 
and
 
is
 
not
 
recognised
 
when
 
the
 
revised
amount
 
of
 
cash
 
flows
 
in
 
scheduled
 
time
 
buckets
 
is
 
more
 
than
 
the
 
original
 
designated
 
amount.
 
Under
 
IFRS-
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
34
 
IASB,
 
hedge
 
accounting
 
for
 
fair
 
value
 
macro
 
hedges
 
cannot
 
be
 
applied
 
to
 
core
 
deposits
 
and
 
ineffectiveness
arises
 
whenever
 
the
 
revised
 
estimate
 
of
 
the
 
amount
 
of
 
cash
 
flows
 
in
 
scheduled
 
time
 
buckets
 
is
 
either
 
more
 
or
less
 
than
 
the
 
original
 
designated
 
amount
 
of
 
that
 
bucket.
 
This
 
information
 
is
 
prepared
 
by
 
rever
 
sing
 
the
 
hedge
 
accounting
 
impacts
 
that
 
are
 
applied
 
under
 
the
 
EU
 
‘carve-
out’
 
version
 
of
 
IAS
 
39.
 
Financial
 
information
 
under
 
IFRS
 
-IASB
 
accordingly
 
does
 
not
 
take
 
account
 
of
 
the
possibility
 
that
 
had
 
ING
 
Group
 
applied
 
IFRS
 
-IASB
 
as
 
its
 
primary
 
accounting
 
framework
 
it
 
might
 
have
 
applied
alternative
 
hedge
 
strategies
 
where
 
those
 
alternative
 
hedge
 
strategies
 
could
 
have
 
qualified
 
for
 
IFRS
 
-IASB
compliant
 
hedge
 
accounting.
 
These
 
decisions
 
could
 
have
 
resulted
 
in
 
different
 
shareholders’
 
equity
 
and
 
net
result
 
amounts
 
compared
 
to
 
those
 
indicated
 
in
 
this
 
Condensed
 
consolidated
 
interim
 
financial
 
statements
 
on
Form
 
6-K.
 
Both
 
IFRS
 
-EU
 
and
 
IFRS
 
-IASB
 
differ
 
in
 
several
 
areas
 
from
 
accounting
 
principles
 
generally
 
accepted
 
in
 
the
United
 
States
 
of
 
America
 
(US
 
GAAP)
 
A
 
reconciliation
 
between
 
IFRS
 
-EU
 
and
 
IFRS
 
-IASB
 
is
 
included
 
below.
Reconciliation
 
net
 
result
 
under
 
IFRS-EU
 
and
 
IFRS
 
-IASB
1
 
January
 
to
 
30
 
June
2020
2019
In
 
accordance
 
with
 
IFRS
 
-EU
969
2,556
Adjustment
 
of
 
the
 
EU
 
IAS
 
39
 
carve-out
–493
–1,093
Tax
 
effect
 
of
 
the
 
adjustment
115
243
Effect
 
of
 
adjustment
 
after
 
tax
–379
–850
In
 
accordance
 
with
 
IFRS
 
-IASB
 
(attributable
 
to
 
the
 
shareholders
 
of
 
the
 
parent)
591
1,707
Non-controlling
 
interests
36
47
In
 
accordance
 
with
 
IFRS
 
-IASB
 
Total
 
net
 
result
626
1,754
 
 
Reconciliation
 
shareholders’
 
equity
 
under
 
IFRS
 
-EU
 
and
 
IFRS
 
-IASB
30
June
2020
31
December
2019
In
 
accordance
 
with
 
IFRS
 
-EU
54,305
53,769
Adjustment
 
of
 
the
 
EU
 
IAS
 
39
 
carve-out
–4,157
–3,658
Tax
 
effect
 
of
 
the
 
adjustment
1,001
885
Effect
 
of
 
adjustment
 
after
 
tax
–3,156
–2,773
Shareholders’
 
equity
51,149
50,996
Non-controlling
 
interests
1,022
893
In
 
accordance
 
with
 
IFRS
 
-IASB
 
Total
 
Equity
52,171
51,889
 
In
 
the
 
first
 
six
 
months
 
of
 
2020
 
interest
 
rates
 
decreased,
 
resulting
 
in
 
a
 
positive
 
hedge
 
accounting
 
impact
 
related
to
 
the
 
EU
 
IAS
 
39
 
carve-out.
 
The
 
difference
 
in
 
net
 
result
 
is
 
fully
 
reflected
 
in
 
the
 
segment
 
Wholesale
 
Banking.
 
1.3
 
Changes
 
to
 
accounting
 
policies
 
ING
 
Group
 
has
 
consistently
 
applied
 
its
 
accounting
 
policies
 
to
 
all
 
periods
 
presented
 
in
 
these
 
Condensed
consolidated
 
interim
 
financial
 
statements,
 
except
 
for
 
amendments
 
that
 
became
 
effective
 
in
 
2020.
1.3.1
 
Changes
 
in
 
IFRS
 
effective
 
in
 
2020
A
 
number
 
of
 
amended
 
standards
 
became
 
applicable
 
for
 
the
 
current
 
reporting
 
period
 
with
 
no
 
significant
impact
 
on
 
ING
 
Group’s
 
accounting
 
policies,
 
ING
 
Group’s
 
results
 
or
 
financial
 
position.
 
 
The
 
list
 
of
 
amendments
 
effective
 
in
 
the
 
current
 
period
 
and
 
applicable
 
for
 
ING
 
Group:
 
Amendments
 
to
 
IAS
 
39
 
 
Financial
 
Instruments:
 
Recognition
 
and
 
Measurements’
 
and
 
IFRS
 
7
 
 
Financial
Instruments:
 
Disclosures’:
 
‘IBOR
 
Reform
 
and
 
its
 
Effects
 
on
 
Financial
 
Reporting
 
 
Phase
 
1’
 
(issued
 
on
 
26
September
 
2019
 
and
 
early
 
adopted
 
by
 
ING
 
in
 
2019);
 
Amendments
 
to
 
IFRS
 
3
 
‘Business
 
Combinations’:
 
Definition
 
of
 
a
 
Business
 
(issued
 
on
 
22
 
October
 
2018);
 
 
Amendments
 
to
 
IAS
 
1
 
and
 
IAS
 
8:
 
‘Definition
 
of
 
Materi
 
al’
 
(issued
 
on
 
31
 
October
 
2018);
 
and
 
 
Amendments
 
to
 
References
 
to
 
the
 
Conceptual
 
Framework
 
in
 
IFRS
 
Standards
 
(issued
 
on
 
29
 
March
 
2018).
 
 
In
 
May
 
2020
 
the
 
IASB
 
also
 
issued
 
amendments
 
to
 
IFRS
 
16
 
‘Leases’:
 
‘Covid
 
-19-Related
 
Rent
 
Concessions’
 
to
provide
 
lessees
 
with
 
an
 
exemption
 
from
 
assessing
 
whether
 
a
 
Covid-19-related
 
rent
 
concession
 
is
 
a
 
lease
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
35
 
modification.
 
The
 
amendments
 
are
 
effective
 
for
 
annual
 
reporting
 
periods
 
beginning
 
on
 
or
 
after
 
1
 
June
 
2020,
with
 
earlier
 
application
 
permitted
 
(including
 
financial
 
statements
 
not
 
yet
 
authorised
 
for
 
issue
 
at
 
28
 
May
2020)
 
and
 
are
 
also
 
available
 
for
 
interim
 
reports.
 
The
 
amendments
 
will
 
not
 
have
 
material
 
impact
 
on
 
ING
Group’s
 
accounting
 
policies,
 
ING
 
Group’s
 
results
 
or
 
financial
 
position.
 
ING
 
Group
 
has
 
not
 
early
 
adopted
 
any
 
standard,
 
interpretation
 
or
 
amendment
 
(including
 
the
 
above
mentioned
 
IFRS
 
16
 
amendments)
 
which
 
has
 
been
 
issued,
 
but
 
is
 
not
 
yet
 
effective.
 
 
For
 
further
 
information,
 
reference
 
is
 
made
 
to
 
Note
 
1
 
‘Basis
 
of
 
preparation
 
and
 
accounting
 
policies,
 
1.4.2
Upcoming
 
changes
 
in
 
IFRS
 
after
 
2019’
 
in
 
the
 
2019
 
ING
 
Group
 
Consolidated
 
financial
 
statements
 
as
 
included
 
in
the
 
Form
 
20-F.
1.4
 
Significant
 
judgments
 
and
 
critical
 
accounting
 
estimates
 
and
 
assumptions
The
 
preparation
 
of
 
the
 
Condensed
 
consolidated
 
interim
 
financial
 
statements
 
requires
 
management
 
to
 
make
judgements
 
in
 
the
 
process
 
of
 
applying
 
its
 
accounting
 
policies
 
and
 
to
 
use
 
estimates
 
and
 
assumptions.
 
The
estimates
 
and
 
assumptions
 
affect
 
the
 
reported
 
amounts
 
of
 
the
 
assets
 
and
 
liabilities
 
and
 
the
 
amounts
 
of
 
the
contingent
 
assets
 
and
 
contingent
 
liabilities
 
at
 
the
 
balance
 
sheet
 
date,
 
as
 
well
 
as
 
reported
 
income
 
and
expenses
 
for
 
the
 
period.
 
The
 
actual
 
outcome
 
may
 
differ
 
from
 
these
 
estimates.
 
The
 
process
 
of
 
setting
assumptions
 
is
 
subject
 
to
 
internal
 
control
 
procedures
 
and
 
approvals.
 
 
As
 
discussed
 
in
 
Note
 
1.5
 
 
Significant
 
judgements
 
and
 
critical
 
accounting
 
estimates
 
and
 
assumptions’
 
of
 
the
2019
 
ING
 
Group
 
Consolidated
 
financial
 
statements
 
as
 
included
 
in
 
the
 
Form
 
20-F,
 
ING
 
Group
 
has
 
identified
 
the
following
 
3
 
areas
 
that
 
require
 
management
 
to
 
make
 
significant
 
judgements
 
and
 
use
 
critical
 
accounting
estimates
 
and
 
assumptions
 
based
 
on
 
the
 
information
 
and
 
financial
 
data
 
that
 
may
 
change
 
in
 
future
 
periods:
 
The
 
determination
 
of
 
the
 
fair
 
values
 
of
 
financial
 
assets
 
and
 
liabilities;
 
 
Loan
 
loss
 
provisions;
 
and
 
 
Provisions.
 
 
These
 
areas
 
continue
 
to
 
be
 
relevant
 
for
 
these
 
Condensed
 
consolidated
 
interim
 
financial
 
statements,
 
and,
 
in
particular,
 
an
 
increased
 
level
 
of
 
estimation
 
uncertainty
 
is
 
observed
 
for
 
Loan
 
loss
 
provisions
 
due
 
to
 
Covid-19
outbreak
 
and
 
determination
 
of
 
the
 
fair
 
values
 
of
 
financial
 
assets
 
and
 
liabilities
 
due
 
to
 
market
 
developments
in
 
the
 
first
 
six
 
months
 
of
 
2020.
 
 
In
 
addition
 
to
 
the
 
disclosures
 
in
 
the
 
2019
 
Annual
 
Report
 
on
 
Form
 
20-F,
 
the
 
increased
 
uncertainty
 
for
 
Loan
 
loss
provisions
 
from
 
Covid-19
 
manifested
 
itself
 
in
 
the
 
following
 
key
 
areas:
 
the
 
uncertainty
 
around
 
macroeconomic
forecasts
 
and
 
the
 
period
 
and
 
duration
 
of
 
the
 
economic
 
recovery
 
path;
 
uncertainty
 
around
 
determining
 
when
there
 
has
 
been
 
a
 
significant
 
increase
 
in
 
credit
 
risk,
 
especially
 
in
 
the
 
light
 
of
 
government
 
measures
 
such
 
as
payment
 
holidays
 
where
 
traditional
 
risk
 
drivers
 
in
 
ECL
 
models
 
based
 
on
 
payment
 
behaviour
 
can
 
be
 
ineffective
as
 
these
 
clients
 
are
 
not
 
required
 
to
 
make
 
regular
 
payments
 
and
 
limited
 
(if
 
any)
 
information
 
is
 
available.
 
For
further
 
discussion
 
and
 
details
 
of
 
the
 
significant
 
judgements
 
and
 
critical
 
accounting
 
estimates
 
and
assumptions
 
relating
 
to
 
the
 
Loan
 
loss
 
provisions,
 
reference
 
is
 
made
 
to
 
paragraph
 
‘Loan
 
loss
 
provisioning’
 
in
the
 
‘Risk
 
management’
 
section
 
of
 
the
 
interim
 
report.
 
In
 
light
 
of
 
uncertainties
 
due
 
to
 
Covid-19,
 
the
 
assessment
 
of
 
impairment
 
of
 
non-financial
 
assets
 
became
 
a
 
new
area
 
of
 
critical
 
accounting
 
estimates
 
in
 
the
 
first
 
six
 
months
 
of
 
2020.
 
For
 
ING
 
it
 
mainly
 
related
 
to
 
the
assessment
 
for
 
potential
 
impairment
 
of
 
goodwill
 
and
 
an
 
investment
 
in
 
associate
 
(TMB),
 
which
 
involves
estimation
 
of
 
their
 
recoverable
 
amounts.
 
Recoverable
 
amounts
 
are
 
sensitive
 
to
 
the
 
assumptions
 
used
 
and
their
 
estimation
 
becomes
 
particularly
 
judgmental
 
in
 
light
 
of
 
uncertainties
 
due
 
to
 
Covid-19.
 
The
 
projected
 
cash
flows,
 
discount
 
rates
 
and
 
growth
 
rates
 
are
 
particularly
 
relevant
 
and
 
the
 
sensitivity
 
of
 
the
 
recoverable
amounts
 
to
 
these
 
assumptions
 
is
 
described
 
in
 
Note
 
7
 
‘Intangible
 
assets’
 
and
 
Note
 
6
 
‘Investments
 
in
 
associates
and
 
joint
 
ventures’.
 
1.5
 
Other
 
developments
 
ING
 
has
 
historically
 
aligned
 
the
 
Definition
 
of
 
Default
 
for
 
regulatory
 
purposes
 
with
 
the
 
definition
 
of
 
‘credit-
impaired’
 
financial
 
assets
 
under
 
IFRS
 
9
 
(Stage
 
3).
 
To
 
comply
 
with
 
new
 
regulatory
 
technical
 
standards
 
(RTS)
and
 
EBA
 
guidelines
 
ING
 
updated
 
its
 
Definition
 
of
 
Default
 
in
 
the
 
first
 
quarter
 
of
 
2020.
 
Consequently,
 
ING
updated
 
this
 
definition
 
also
 
for
 
IFRS
 
9
 
purposes.
 
From
 
an
 
accounting
 
perspective,
 
this
 
represents
 
a
 
change
 
in
accounting
 
estimate.
 
This
 
change
 
had
 
no
 
material
 
impact
 
on
 
the
 
Expected
 
Credit
 
Losses
 
but
 
impacted
 
the
migration
 
of
 
assets
 
mainly
 
between
 
Stage
 
2
 
and
 
Stage
 
3
 
resulting
 
in
 
an
 
increase
 
in
 
Stage
 
3
 
assets.
 
For
 
more
details
 
on
 
this
 
impact,
 
reference
 
is
 
made
 
to
 
paragraph
 
‘Loan
 
loss
 
provisioning’
 
in
 
the
 
‘Risk
 
management’
section
 
of
 
the
 
interim
 
report.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
36
 
Notes
 
to
 
the
 
Condensed
 
consolidated
 
statement
 
of
 
financial
 
position
2
 
Financial
 
assets
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
Financial
 
assets
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
30
June
2020
31
December
2019
Trading
 
assets
53,781
49,254
Non-trading
 
derivatives
2,488
2,257
Designated
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
3,700
3,076
Mandatorily
 
measured
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
51,142
41,600
111,110
96,187
 
Trading
 
assets
 
include
 
assets
 
that
 
are
 
classified
 
under
 
IFRS
 
as
 
Trading,
 
but
 
are
 
closely
 
related
 
to
 
servicing
 
the
needs
 
of
 
the
 
clients
 
of
 
ING
 
Group.
 
ING
 
offers
 
institutional
 
clients,
 
corporate
 
clients,
 
and
 
governments,
products
 
that
 
are
 
traded
 
on
 
the
 
financial
 
markets.
 
A
 
significant
 
part
 
of
 
the
 
derivatives
 
in
 
the
 
trading
 
portfolio
 
is
 
related
 
to
 
servicing
 
corporate
 
clients
 
in
 
their
 
risk
management
 
to
 
hedge
 
for
 
example
 
currency
 
or
 
interest
 
rate
 
exposures.
 
In
 
addition,
 
ING
 
provides
 
its
customers
 
access
 
to
 
equity
 
and
 
debt
 
markets
 
for
 
issuing
 
their
 
own
 
equity
 
or
 
debt
 
securities
 
(securities
underwriting).
 
Part
 
of
 
the
 
trading
 
assets
 
are
 
sold
 
subject
 
to
 
repurchase
 
agreements,
 
securities
 
lending
 
and
 
similar
agreements
 
comparable
 
to
 
collateralised
 
lending,
 
and
 
continue
 
to
 
be
 
recognised
 
in
 
the
 
consolidated
statement
 
of
 
financial
 
position.
 
From
 
a
 
risk
 
perspective,
 
the
 
gross
 
amount
 
of
 
trading
 
assets
 
must
 
be
 
considered
 
together
 
with
 
the
 
gross
amount
 
of
 
trading
 
liabilities,
 
which
 
are
 
presented
 
separately
 
on
 
the
 
statement
 
of
 
financial
 
position
 
since
 
IFRS
does
 
not
 
always
 
allow
 
netting
 
of
 
these
 
positions
 
in
 
the
 
stateme
 
nt
 
of
 
financial
 
position.
As
 
at
 
30
 
June
 
2020,
 
Trading
 
Assets
 
include
 
Loans
 
and
 
receivables
 
of
 
EUR
 
14,344
 
million
 
(31
 
December
 
2019:
EUR
 
11,969
 
million)
 
with
 
regard
 
to
 
reverse
 
repurchase
 
transactions.
 
Reference
 
is
 
made
 
to
 
Note
 
9
 
‘Financial
 
liabilities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss’
 
for
 
information
 
on
 
trading
liabilities.
 
Financial
 
assets
 
‘Mandatorily
 
measured
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss’
 
mainly
 
include
 
reverse
 
repurchase
agreements.
 
The
 
related
 
repurchase
 
financial
 
liabilities
 
are
 
classified
 
as
 
financial
 
liabilities
 
‘Designated
 
at
 
fair
value
 
through
 
profit
 
or
 
loss’.
 
As
 
at
 
30
 
June
 
2020,
 
Financial
 
assets
 
mandatorily
 
measured
 
at
 
fair
 
value
 
through
profit
 
or
 
loss
 
include
 
Loans
 
and
 
receivables
 
of
 
EUR
 
49,048
 
million
 
(31
 
December
 
2019:
 
EUR
 
38,985
 
million)
with
 
regard
 
to
 
reverse
 
repurchase
 
transactions.
 
3
 
Financial
 
assets
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
Financial
 
assets
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
 
by
 
type
30
June
2020
31
December
2019
Equity
 
securities
1,998
2,306
Debt
 
securities
1
35,650
30,483
Loans
 
and
 
advances
1
1,345
1,680
38,993
34,468
 
1
 
Debt
 
securities
 
include
 
an
 
amount
 
of
 
EUR
 
-10
 
million
 
(31
 
December
 
2019:
 
EUR
 
-7
 
million)
 
and
 
the
 
Loans
 
and
 
advances
 
includes
 
EUR
 
-3
million
 
(31
 
December
 
2019:
 
EUR
 
-3
 
million)
 
of
 
Loan
 
loss
 
provisions.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
37
 
Exposure
 
to
 
equity
 
securities
Equity
 
securities
 
designated
 
as
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
Carrying
value
Dividend
income
Carrying
value
Dividend
income
30
June
2020
30
June
2020
31
December
2019
31
December
2019
Investment
 
in
 
Bank
 
of
 
Beijing
1,704
2,001
93
Other
 
Investments
294
2
305
18
1,998
2
2,306
111
 
For
 
strategic
 
equity
 
securities,
 
ING
 
decided
 
to
 
apply
 
the
 
option
 
to
 
irrevocably
 
designate
 
these
 
investments
 
at
fair
 
value
 
through
 
other
 
comprehensive
 
income,
 
instead
 
of
 
the
 
IFRS
 
9
 
default
 
measurement
 
of
 
fair
 
value
through
 
profit
 
or
 
loss.
 
 
As
 
at
 
30
 
June
 
ING
 
holds
 
approximately
 
13%
 
(31
 
December
 
2019:
 
13%)
 
of
 
the
 
shares
 
of
 
Bank
 
of
 
Beijing,
 
a
 
bank
listed
 
on
 
the
 
stock
 
exchange
 
of
 
Shanghai.
 
As
 
per
 
regulatory
 
requirements
 
set
 
by
 
China
 
Banking
 
and
 
Insurance
 
Regulatory
 
Commission,
 
ING,
 
as
 
a
 
shareholder
 
holding
 
more
 
than
 
5%
 
or
 
more
 
of
 
the
 
shares,
 
is
 
required
 
to
supply
 
additional
 
capital
 
when
 
necessary.
 
No
 
request
 
for
 
additional
 
capital
 
was
 
received
 
as
 
per
 
30
 
June
 
2020
(2019:
 
nil).
 
Changes
 
in
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
The
 
following
 
table
 
presents
 
changes
 
in
 
financial
 
assets
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income.
 
Changes
 
in
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
 
financial
 
assets
FVOCI
 
equity
 
securities
FVOCI
 
debt
 
instruments
1
Total
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
Opening
 
balance
 
as
 
at
 
1
 
January
2,306
3,228
32,163
27,995
34,468
31,223
Additions
9
11
13,087
16,259
13,095
16,270
Amortisation
32
–12
32
–12
Transfers
 
and
 
reclassifications
1
3
–0
1
3
Changes
 
in
 
unrealised
 
revaluations
2
–289
139
611
258
322
397
Impairments
–0
–2
–0
–2
Reversals
 
of
 
impairments
–3
1
–3
1
Disposals
 
and
 
redemptions
–1
–1,091
–8,524
–12,298
–8,526
–13,389
Exchange
 
rate
 
differences
–27
15
–369
–40
–396
–25
Changes
 
in
 
the
 
composition
 
of
 
the
 
group
 
and
 
other
changes
–0
–0
2
–0
3
Closing
 
balance
1,998
2,306
36,995
32,163
38,993
34,468
1
 
Fair
 
value
 
through
 
other
 
comprehensive
 
income
 
debt
 
instruments
 
includes
 
both
 
debt
 
securities
 
and
 
loans
 
and
 
advances.
2
 
Changes
 
in
 
unrealised
 
revaluations
 
include
 
changes
 
on
 
hedged
 
items
 
which
 
are
 
recognised
 
in
 
the
 
statement
 
of
 
profit
 
or
 
loss.
 
In
 
the
 
first
 
six
 
months
 
of
 
2020,
 
changes
 
in
 
unrealised
 
revaluations
 
of
 
equity
 
securities
 
decreased
 
mainly
related
 
to
 
negative
 
revaluation
 
of
 
the
 
stake
 
in
 
Bank
 
of
 
Bejing
 
following
 
a
 
sharp
 
decline
 
in
 
share
 
price
 
(EUR
 
-
271
 
million).
 
In
 
the
 
first
 
quarter
 
of
 
2019,
 
ING
 
sold
 
its
 
last
 
tranche
 
of
 
shares
 
in
 
India’s
 
Kotak
 
Mahindra
 
Bank
 
(Kotak)
 
for
 
EUR
880
 
million.
 
The
 
transaction,
 
for
 
a
 
stake
 
of
 
3.07%,
 
concluded
 
the
 
divestment
 
process
 
and
 
was
 
the
 
main
 
driver
for
 
the
 
‘disposal’
 
line
 
in
 
2019.
 
Reference
 
is
 
made
 
to
 
Note
 
4
 
‘Securities
 
at
 
amortised
 
cost’
 
for
 
details
 
on
 
ING
 
Group’s
 
total
 
exposure
 
to
 
debt
securities.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
38
 
4
 
Securities
 
at
 
amortised
 
cost
 
 
Securities
 
at
 
amortised
 
cost
 
fully
 
consist
 
of
 
Debt
 
securities.
 
ING
 
Group’s
 
total
 
exposure
 
to
 
debt
 
securities
 
is
 
included
 
in
 
the
 
following
 
lines
 
in
 
the
 
statement
 
of
 
financial
position:
Exposure
 
to
 
debt
 
securities
30
June
2020
31
December
2019
Debt
 
securities
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
35,650
30,483
Debt
 
securities
 
at
 
amortised
 
cost
51,085
46,108
Debt
 
securities
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
 
and
 
amortised
 
cost
86,735
76,592
Trading
 
assets
6,852
6,256
Debt
 
securities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
3,643
3,067
Total
 
debt
 
securities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
10,496
9,323
97,230
85,914
 
ING
 
Group’s
 
total
 
exposure
 
to
 
debt
 
securities
 
(excluding
 
debt
 
securities
 
held
 
in
 
the
 
trading
 
portfolio)
 
of
 
EUR
 
90,378
 
million
 
(31
 
December
 
2019:
 
EUR
 
79,659
 
million)
 
is
 
specified
 
as
 
follows:
 
Debt
 
securities
 
by
 
type
 
of
 
exposure
Debt
 
Securities
at
 
FVPL
Debt
 
Securities
at
 
FVOCI
Debt
 
Securities
at
 
AC
Total
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
Government
 
bonds
148
408
24,679
20,300
28,427
25,627
53,254
46,334
Sub
 
-sovereign,
 
Supranationals
and
 
Agencies
1,413
505
7,862
6,606
13,006
10,689
22,281
17,801
Covered
 
bonds
1,986
1,734
6,669
6,960
8,655
8,693
Corporate
 
bonds
325
476
137
143
462
619
Financial
 
institutions'
 
bonds
1,353
1,440
377
332
1,933
1,536
3,663
3,308
ABS
 
portfolio
730
714
431
1,043
934
1,163
2,095
2,920
3,643
3,067
35,660
30,491
51,106
46,118
90,409
79,676
Loan
 
loss
 
provisions
–10
–7
–21
–10
–31
–17
Bond
 
portfolio
3,643
3,067
35,650
30,483
51,085
46,108
90,378
79,659
 
Approximately
 
88%
 
(31
 
December
 
2019:
 
90%)
 
of
 
the
 
exposure
 
in
 
the
 
ABS
 
portfolio
 
is
 
externally
 
rated
 
AAA,
AA
 
or
 
A.
 
There
 
are
 
no
 
borrowed
 
debt
 
securities
 
recognised
 
in
 
the
 
statement
 
of
 
financial
 
position.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
39
 
 
5
 
Loans
 
and
 
advances
 
to
 
customers
Loans
 
and
 
advances
 
to
 
customers
 
by
 
type
30
June
2020
31
December
2019
Loans
 
to,
 
or
 
guaranteed
 
by,
 
public
 
authorities
41,925
42,190
Loans
 
secured
 
by
 
mortgages
348,769
348,526
Loans
 
guaranteed
 
by
 
credit
 
institutions
4,397
3,775
Personal
 
lending
28,814
28,250
Corporate
 
loans
194,511
189,878
618,416
612,619
Loan
 
loss
 
provisions
–6,029
–4,590
612,387
608,029
 
As
 
at
 
30
 
June
 
2020,
 
Loans
 
and
 
advances
 
to
 
customers
 
 
corporate
 
loans
 
include
 
receivables
 
with
 
regard
 
to
securities
 
which
 
have
 
been
 
acquired
 
in
 
reverse
 
repurchase
 
transactions
 
amounting
 
to
 
EUR
 
3,012
 
million
 
(31
December
 
2019:
 
EUR
 
180
 
million).
 
 
For
 
details
 
on
 
credit
 
quality
 
and
 
loan
 
loss
 
provisioning,
 
refer
 
to
 
‘Risk
 
management
 
 
Credit
 
risk’
 
paragraph
‘Credit
 
quality’.
 
 
Loans
 
and
 
advances
 
to
 
customers
 
by
 
subordination
30
June
2020
31
December
2019
Non-subordinated
612,309
607,908
Subordinated
78
121
612,387
608,029
 
No
 
individual
 
loan
 
or
 
advance
 
has
 
terms
 
and
 
conditions
 
that
 
significantly
 
affect
 
the
 
amount,
 
timing
 
or
certainty
 
of
 
the
 
consolidated
 
cash
 
flows
 
of
 
the
 
Group.
 
6
 
Investments
 
in
 
associates
 
and
 
joint
 
ventures
Investments
 
in
 
associates
 
and
 
joint
 
ventures
30
 
June
 
2020
Interest
held
 
(%)
Fair
 
value
of
 
listed
invest-
ments
Balance
sheet
value
Total
assets
Total
liabilities
Total
income
Total
expenses
TMB
 
Public
 
Company
 
Limited
23
673
1,492
54,563
48,832
526
378
Other
 
investments
 
in
 
associates
 
and
 
joint
ventures
283
1,775
 
Investments
 
in
 
associates
 
and
 
joint
 
ventures
31
 
December
 
2019
Interest
held
 
(%)
Fair
 
value
of
 
listed
invest-
ments
Balance
sheet
value
Total
assets
Total
liabilities
Total
income
Total
expenses
TMB
 
Public
 
Company
 
Limited
23
1,109
1,509
55,804
49,974
1,145
891
Other
 
investments
 
in
 
associates
 
and
 
joint
ventures
281
1,790
 
The
 
reporting
 
dates
 
of
 
certain
 
associates
 
and
 
joint
 
ventures
 
can
 
differ
 
from
 
the
 
reporting
 
date
 
of
 
the
 
Group,
but
 
by
 
no
 
more
 
than
 
three
 
months.
 
TMB
 
Bank
 
Public
 
Company
 
Limited
ING
 
Group
 
has
 
a
 
23.03%
 
investment
 
in
 
TMB
 
Bank
 
Public
 
Company
 
Limited
 
(hereafter:
 
TMB),
 
a
 
bank
 
listed
 
on
the
 
Stock
 
Exchange
 
of
 
Thailand.
 
TMB
 
is
 
providing
 
products
 
and
 
services
 
to
 
Wholesale,
 
Small
 
and
 
Medium
Enterprise
 
(SME),
 
and
 
Retail
 
customers.
 
In
 
December
 
2019
 
TMB
 
merged
 
with
 
Thanachart
 
Bank
 
and
 
became
Thailand’s
 
sixth
 
largest
 
bank.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
40
 
TMB
 
is
 
accounted
 
for
 
as
 
an
 
investment
 
in
 
associate
 
based
 
on
 
the
 
size
 
of
 
ING
 
shareholding
 
and
 
representation
on
 
the
 
Board.
 
IFRS
 
requires
 
to
 
test
 
its
 
investment
 
in
 
TMB
 
for
 
impairment
 
when
 
there
 
is
 
an
 
indication
 
that
impairment
 
might
 
exist.
 
Impairment
 
testing
In
 
the
 
first
 
half
 
year
 
of
 
2020,
 
the
 
fair
 
value
 
of
 
ING’s
 
investment
 
in
 
TMB
 
significantly
 
declined
 
below
 
the
purchase
 
cost.
 
This
 
indicator
 
triggered
 
ING
 
to
 
perform
 
an
 
impairment
 
test
 
on
 
the
 
recoverability
 
of
 
the
investment
 
of
 
TMB.
 
The
 
impairment
 
test
 
performed
 
led
 
to
 
no
 
impairment
 
at
 
30
 
June
 
2020,
 
as
 
the
recoverable
 
amount,
 
as
 
determined
 
by
 
a
 
Value
 
in
 
Use
 
calculation,
 
was
 
higher
 
than
 
the
 
carrying
 
amount.
 
Investments
 
in
 
associates
 
and
 
joint
 
ventures
30
 
June
 
2020
Value
 
in
 
Use
Fair
value
Carrying
 
value
TMB
 
Public
 
Company
 
Limited
1,606
673
1,492
 
Methodology
In
 
line
 
with
 
IFRS,
 
the
 
recoverable
 
amount
 
is
 
determined
 
as
 
the
 
higher
 
of
 
the
 
fair
 
value
 
less
 
costs
 
of
 
disposal
and
 
Value
 
in
 
Use
 
(‘VIU’).
 
Fair
 
value
 
less
 
costs
 
of
 
disposal
 
is
 
based
 
on
 
observable
 
share
 
price.
 
The
 
ViU
calculation
 
uses
 
discounted
 
cash
 
flow
 
projections
 
based
 
on
 
management’s
 
best
 
estimates.
 
VIU
 
is
 
derived
using
 
a
 
Dividend
 
Discount
 
Model
 
(DDM)
 
where
 
distributable
 
equity,
 
i.e.
 
future
 
earnings
 
available
 
to
 
ordinary
shareholders,
 
is
 
used
 
as
 
a
 
proxy
 
for
 
future
 
cash
 
flows.
 
The
 
valuation
 
looks
 
at
 
expected
 
cash
 
flows
 
into
perpetuity
 
resulting
 
in
 
two
 
main
 
components
 
to
 
the
 
ViU
 
calculation:
i)
 
the
 
estimation
 
of
 
future
 
earnings
 
over
 
a
 
5
 
year
 
forecast
 
period;
 
and
ii)
 
the
 
terminal
 
value
 
being
 
the
 
extrapolation
 
of
 
earnings
 
into
 
perpetuity
 
applying
 
a
 
long
 
term
 
growth
rate.
 
The
 
earnings
 
that
 
are
 
used
 
for
 
extrapolation
 
represent
 
the
 
stable
 
long
 
term
 
financial
 
results
 
and
position
 
of
 
TMB,
 
i.e.
 
a
 
steady
 
state.
 
The
 
terminal
 
value
 
comprises
 
the
 
ma
 
jority
 
of
 
the
 
total
 
VIU.
 
Key
 
assumptions
 
used
 
in
 
the
 
VIU
 
calculation
The
 
value
 
in
 
use
 
is
 
determined
 
using
 
a
 
valuation
 
model
 
which
 
is
 
subject
 
to
 
multiple
 
management
 
assumptions.
The
 
key
 
assumptions,
 
i.e.
 
those
 
to
 
which
 
the
 
overall
 
result
 
is
 
most
 
sensitive
 
to,
 
are
 
the
 
following:
 
Terminal
 
growth
 
rate:
 
3%
 
for
 
periods
 
after
 
2024,
 
consistent
 
with
 
current
 
long
 
term
 
forecasts
 
of
 
GDP
growth
 
for
 
Thailand;
 
Discount
 
rate
 
(cost
 
of
 
equity):
 
9%,
 
based
 
on
 
the
 
capital
 
asset
 
pricing
 
model
 
(CAPM)
 
calculated
 
for
 
TMB,
using
 
current
 
market
 
data
 
.
 
The
 
model
 
was
 
tested
 
for
 
reasonably
 
possible
 
changes
 
to
 
key
 
assumptions
 
in
 
the
 
model.
 
This
 
reflects
 
the
sensitivity
 
of
 
the
 
VIU
 
to
 
each
 
key
 
assumption
 
on
 
its
 
own
 
and
 
it
 
is
 
possible
 
that
 
more
 
than
 
one
 
favourable
and/or
 
unfavourable
 
change
 
may
 
occur
 
at
 
the
 
same
 
time.
 
A
 
reduction
 
in
 
all
 
of
 
the
 
forecasted
 
annual
 
cash
flows,
 
including
 
terminal
 
value,
 
of
 
7.1%
 
would
 
reduce
 
the
 
recoverable
 
amount
 
to
 
the
 
carrying
 
amount.
 
A
 
-
122bps
 
change
 
in
 
the
 
terminal
 
growth
 
rate
 
or
 
a
 
46bps
 
change
 
in
 
the
 
discount
 
rate
 
would
 
cause
 
the
 
VIU
 
to
equal
 
the
 
carrying
 
amount.
 
 
Changes
 
in
 
Investments
 
in
 
associates
 
and
 
joint
 
ventures
30
June
2020
31
December
2019
Opening
 
balance
 
as
 
at
 
1
 
January
1,790
1,203
Additions
10
507
Transfers
 
to
 
and
 
from
 
Investments/Other
 
assets
 
and
 
liabilities
–0
4
Revaluations
2
–18
Share
 
of
 
results
33
82
Dividends
 
received
–11
–58
Disposals
–1
–10
Impairments
1
–34
Exchange
 
rate
 
differences
–55
113
Other
6
Closing
 
balance
1,775
1,790
 
Share
 
of
 
results
 
from
 
associates
 
and
 
joint
 
ventures
 
of
 
EUR
 
33
 
million
 
(2019:
 
EUR
 
82
 
million)
 
as
 
included
 
in
 
the
table
 
above,
 
is
 
mainly
 
attributable
 
to
 
results
 
of
 
TMB
 
of
 
EUR
 
39
 
million
 
(2019:
 
EUR
 
77
 
million).
Share
 
of
 
results
 
from
 
associates
 
and
 
joint
 
ventures
 
as
 
presented
 
in
 
the
 
statement
 
of
 
profit
 
or
 
loss
 
includes,
besides
 
above
 
mentioned
 
share
 
of
 
results,
 
also
 
impairments.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
41
 
7
 
Intangible
 
assets
Changes
 
in
 
intangible
 
assets
Goodwill
Software
Other
Total
30
 
June
2020
31
December
2019
30
 
June
2020
31
December
2019
30
 
June
2020
31
December
2019
30
 
June
2020
31
December
2019
Opening
 
balance
907
918
958
868
52
53
1,916
1,839
Additions
17
50
94
50
111
Capitalised
 
expenses
115
285
115
285
Amortisation
–120
–235
–1
–2
–121
–237
Impairments
1
–310
–3
–61
–15
–0
–328
–61
Exchange
 
rate
 
differences
–35
–28
–5
–0
–0
–40
–28
Disposals
–8
–1
–0
–8
–1
Changes
 
in
 
the
 
composition
 
of
 
the
 
group
and
 
other
 
changes
2
8
1
2
9
Closing
 
balance
562
907
989
958
35
52
1,586
1,916
Gross
 
carrying
 
amount
872
907
2,738
2,608
60
61
3,670
3,575
Accumulated
 
amortisation
–1,737
–1,641
–8
–7
–1,745
–1,648
Accumulated
 
impairments
–310
–11
–9
–17
–2
–338
–11
Net
 
carrying
 
value
562
907
989
958
35
52
1,586
1,916
1
 
Impairments
 
of
 
intangible
 
assets
 
are
 
presented
 
within
 
Other
 
operating
 
expenses
 
in
 
the
 
statement
 
of
 
Profit
 
or
 
Loss.
 
 
 
 
 
 
 
 
Goodwill
Goodwill
 
is
 
allocated
 
to
 
groups
 
of
 
cash
 
generating
 
units
 
(CGUs)
 
as
 
follows:
Goodwill
 
allocation
 
to
 
group
 
of
 
CGUs
Method
 
used
 
for
recoverable
 
amount
Discount
 
rate
Long
 
term
growth
 
rate
Goodwill
Goodwill
Group
 
of
 
CGUs
30
June
2020
31
December
2019
Retail
 
Netherlands
 
Values
 
in
 
use
8.46%
0.00%
30
30
Retail
 
Belgium
 
Values
 
in
 
use
9.54%
0.00%
50
Retail
 
Germany
 
Values
 
in
 
use
8.43%
0.00%
349
349
Retail
 
Growth
 
Markets
1
 
Values
 
in
 
use
13.59%
3.61%
182
209
Wholesale
 
Banking
1
 
Values
 
in
 
use
9.38%
0.85%
268
562
907
 
1
 
Goodwill
 
related
 
to
 
Growth
 
Countries
 
is
 
allocated
 
across
 
two
 
groups
 
of
 
CGUs,
 
EUR
 
182
 
million
 
to
 
Retail
 
Growth
 
Markets
 
and
 
EUR
 
0
million
 
to
 
Wholesale
 
Banking
 
(31
 
December
 
2019:
 
EUR
 
209
 
million
 
to
 
Retail
 
Growth
 
Markets
 
and
 
EUR
 
61
 
million
 
to
 
Wholesale
Banking).
 
 
Covid-19
 
has
 
resulted
 
in
 
adverse
 
changes
 
in
 
the
 
market
 
and
 
economic
 
environment.
 
Due
 
to
 
the
 
impact
 
of
 
the
significant
 
deterioration
 
in
 
the
 
economic
 
environment
 
on
 
the
 
cash
 
flow
 
outlook
 
of
 
our
 
businesses,
 
we
completed
 
a
 
goodwill
 
impairment
 
review
 
across
 
ING
 
Group
 
in
 
the
 
second
 
quarter
 
of
 
2020.
 
This
 
review
 
resulted
 
in
 
the
 
recognition
 
of
 
goodwill
 
impairments
 
on
 
the
 
CGU
 
Retail
 
Belgium
 
of
 
EUR
 
50
 
million
(of
 
which
 
EUR
 
43
 
million
 
Retail
 
Belgium
 
segment
 
and
 
EUR
 
8
 
million
 
Corporate
 
Line)
 
and
 
on
 
the
 
CGU
Wholesale
 
Banking
 
of
 
EUR
 
260
 
million
 
(fully
 
reported
 
in
 
the
 
Wholesale
 
Banking
 
segment).
 
For
 
both
 
CGUs
 
the
 
impairment
 
resulted
 
from
 
the
 
negative
 
developments
 
in
 
the
 
macro-economic
 
outlook
 
in
 
the
context
 
of
 
the
 
Covid-19
 
pandemic.
 
In
 
addition,
 
the
 
applicable
 
discount
 
rate
 
is
 
also
 
affected
 
by
 
the
 
deteriorated
economic
 
and
 
risk
 
environment.
 
The
 
discount
 
rate
 
used
 
to
 
estimate
 
the
 
value
 
in
 
use
 
of
 
the
 
CGU
 
Belgium
 
as
 
at
30
 
June
 
2020
 
was
 
9.54
 
%
 
(31
 
December
 
2019:
 
6.94
 
%).
 
The
 
discount
 
rate
 
used
 
to
 
estimate
 
the
 
value
 
in
 
use
 
of
CGU
 
Wholesale
 
Banking,
 
which
 
is
 
based
 
on
 
the
 
weighted
 
average
 
of
 
the
 
discount
 
rates
 
of
 
various
 
local
businesses
 
as
 
Wholesale
 
Banking
 
is
 
a
 
global
 
business
 
line,
 
was
 
at
 
30
 
June
 
9.38%
 
(31
 
December
 
2019:
 
7.29%).
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
42
 
 
For
 
each
 
of
 
the
 
other
 
group
 
of
 
CGU’s
 
the
 
recoverable
 
amount
 
exceeds
 
the
 
carrying
 
value
 
of
 
the
 
CGUs
 
for
2020
 
and
 
2019
 
and
 
therefore
 
no
 
impairment
 
is
 
required.
 
Methodology
 
Several
 
methodologies
 
are
 
applied
 
to
 
arrive
 
at
 
the
 
best
 
estimate
 
of
 
the
 
recoverable
 
amount.
 
In
 
line
 
with
 
IFRS,
the
 
recoverable
 
amount
 
is
 
determined
 
as
 
the
 
higher
 
of
 
the
 
fair
 
value
 
less
 
costs
 
of
 
disposal
 
and
 
Value
 
in
 
Use
(VIU).
 
The
 
VIU
 
calculation
 
is
 
based
 
on
 
a
 
Dividend
 
Discount
 
model
 
using
 
three
 
year
 
management
 
approved
plans,
 
updated
 
for
 
the
 
expected
 
impact
 
of
 
Covid-19.
 
When
 
estimating
 
the
 
VIU
 
of
 
a
 
CGU,
 
local
 
conditions
 
and
requirements
 
determine
 
the
 
capital
 
requirements,
 
discount
 
rates,
 
and
 
terminal
 
growth
 
rates.
 
These
 
local
conditions
 
and
 
capital
 
requirements
 
determine
 
the
 
ability
 
to
 
upstream
 
excess
 
capital
 
and
 
profits
 
to
 
ING
Group.
 
The
 
discount
 
rate
 
calculation
 
includes
 
other
 
inputs
 
such
 
as
 
equity
 
market
 
premium,
 
country
 
risk
premium,
 
and
 
long
 
term
 
inflation
 
which
 
are
 
based
 
on
 
market
 
sources
 
and
 
management’s
 
judgement.
 
The
long
 
term
 
growth
 
rate
 
for
 
EU-countries
 
is
 
based
 
on
 
long-term
 
risk-free
 
rate
 
by
 
reference
 
to
 
the
 
yield
 
of
 
a
composite
 
index
 
consisting
 
of
 
Euro
 
generic
 
government
 
bonds,
 
with
 
a
 
maturity
 
of
 
30
 
years.
 
For
 
other
countries,
 
the
 
growth
 
rate
 
includes
 
long
 
term
 
inflation
 
rate
 
obtained
 
from
 
market
 
sources.
 
Sensitivity
 
of
 
key
 
assumptions
 
Key
 
assumptions
 
in
 
the
 
goodwill
 
impairment
 
test
 
model
 
are
 
the
 
projected
 
locally
 
available
 
cash
 
flows
 
(based
on
 
local
 
capital
 
requirements
 
and
 
projected
 
profits),
 
discount
 
rate
 
s
 
(cost
 
of
 
equity),
 
and
 
long
 
term
 
growth
rates.
 
 
The
 
recoverable
 
amounts
 
of
 
the
 
unimpaired
 
CGU’s
 
are
 
sensitive
 
to
 
the
 
above
 
key
 
assumptions.
 
A
 
decrease
 
in
 
the
 
available
 
cash
 
flow
 
of
 
10%,
 
an
 
increase
 
in
 
the
 
discount
 
rate
 
of
 
1
 
percent
 
point
 
or
 
a
reduction
 
of
 
future
 
growth
 
rate
 
to
 
zero
 
are
 
considered
 
reasonably
 
possible
 
changes
 
in
 
key
 
assumptions.
 
If
 
the
aforementioned
 
changes
 
occur
 
to
 
the
 
above
 
key
 
assumptions
 
holding
 
the
 
other
 
key
 
assumptions
 
constant,
goodwill
 
of
 
the
 
remaining
 
CGUs
 
will
 
continue
 
to
 
be
 
recoverable
 
and
 
no
 
impairment
 
will
 
occur.
Other
 
intangible
 
assets
 
with
 
indefinite
 
life
 
The
 
carrying
 
value
 
of
 
CGU
 
Wholesale
 
Banking
 
includes
 
as
 
at
 
30
 
June
 
2020
 
EUR
 
11
 
million
 
(31
 
December
 
2019:
EUR
 
20
 
million)
 
of
 
intangibles
 
with
 
indefinite
 
life
 
which
 
relates
 
to
 
acquired
 
trade
 
names
 
in
 
the
 
payments
 
and
cash
 
management
 
business.
 
The
 
asset
 
is
 
deemed
 
to
 
have
 
indefinite
 
life
 
because
 
there
 
is
 
no
 
foreseeable
 
limit
to
 
the
 
cash
 
flows
 
generated
 
by
 
those
 
intangible
 
assets.
 
In
 
the
 
first
 
half
 
year
 
of
 
2020
 
an
 
impairment
 
of
 
an
 
indefinite
 
useful
 
life
 
asset
 
of
 
EUR
 
10
 
million
 
was
 
recognised,
related
 
to
 
a
 
trade
 
name
 
no
 
longer
 
in
 
use.
 
8
 
Deposits
 
from
 
banks
 
Deposits
 
from
 
banks
 
include
 
non-subordinated
 
debt
 
from
 
banks,
 
except
 
for
 
amounts
 
in
 
the
 
form
 
of
 
debt
securities.
 
Deposits
 
from
 
banks
 
by
 
type
30
June
2020
31
December
2019
Non-interest
 
bearing
19
180
Interest
 
bearing
78,631
34,646
78,649
34,826
 
Deposits
 
from
 
banks
 
includes
 
ING’s
 
participation
 
in
 
the
 
targeted
 
longer
 
-term
 
refinancing
 
operations
 
(TLTRO)
of
 
EUR
 
59.5
 
billion
 
(31
 
December
 
2019:
 
EUR
 
17.7
 
billion).
 
ING
 
participated
 
in
 
a
 
new
 
series
 
of
 
Targeted
 
Longer-
Term
 
Refinancing
 
Operations
 
(TLTRO
 
III)
 
for
 
EUR
 
4.5
 
billion
 
in
 
March
 
2020,
 
EUR
 
55.0
 
billion
 
in
 
June
 
2020
 
and
repaid
 
EUR
 
17.7
 
billion
 
on
 
previous
 
TLTRO.
 
The
 
TLTRO
 
funding
 
is
 
granted
 
for
 
a
 
period
 
of
 
three
 
years
 
with
early
 
repayment
 
option
 
after
 
1
 
year.
 
The
 
interest
 
rate
 
on
 
the
 
TLTRO
 
depends
 
on
 
the
 
lending
 
volumes
 
granted
to
 
corporates
 
(excluding
 
financial
 
institutions)
 
and
 
households
 
(excluding
 
mortgages).
 
Under
 
the
 
conditions
 
of
 
the
 
program,
 
banks
 
that
 
show
 
growth
 
in
 
lending
 
volumes
 
equal
 
to
 
or
 
above
 
0%
between
 
1
 
March
 
2020
 
and
 
31
 
March
 
2021
 
the
 
interest
 
rate
 
applied
 
on
 
all
 
TLTRO
 
III
 
operations
 
outstanding
over
 
the
 
period
 
between
 
24
 
June
 
2020
 
and
 
23
 
June
 
2021
 
will
 
be
 
50
 
basis
 
points
 
below
 
the
 
average
 
interest
 
rate
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
43
 
on
 
the
 
deposit
 
facility
 
prevailing
 
over
 
the
 
same
 
period,
 
and
 
in
 
any
 
case
 
not
 
higher
 
than
 
-1%.
 
In
 
subsequent
years
 
the
 
interest
 
will
 
be
 
in
 
a
 
corridor
 
between
 
the
 
Deposit
 
Facility
 
and
 
Main
 
Refinancing
 
Operations
 
rates,
depending
 
to
 
what
 
extent
 
ING
 
meets
 
the
 
lending
 
growth
 
conditions
 
of
 
the
 
TLTRO
 
III
 
program.
 
The
 
amount
 
of
interest
 
to
 
be
 
recognised
 
on
 
the
 
TLTRO
 
depends
 
on
 
a
 
reasonable
 
expectation
 
of
 
whether
 
the
 
conditions
 
will
 
be
met
 
over
 
the
 
life
 
of
 
the
 
loan.
 
Interest
 
on
 
TLTRO
 
is
 
presented
 
as
 
part
 
of
 
net
 
interest
 
margin.
 
9
 
Financial
 
liabilities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
Financial
 
liabilities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
30
June
2020
31
December
2019
Trading
 
liabilities
35,745
28,042
Non-trading
 
derivatives
2,435
2,215
Designated
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
52,461
47,684
90,641
77,942
 
As
 
at
 
30
 
June
 
2020,
 
trading
 
liabilities
 
include
 
funds
 
on
 
deposit
 
of
 
EUR
 
8,559
 
million
 
(31
 
December
 
2019:
 
EUR
4,556
 
million)
 
with
 
regard
 
to
 
repurchase
 
transactions.
 
As
 
at
 
30
 
June
 
2020,
 
financial
 
liabilities
 
designated
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
 
include
 
funds
 
entrusted
of
 
EUR
 
43,180
 
million
 
(31
 
December
 
2019:
 
EUR
 
38,492
 
million)
 
with
 
regard
 
to
 
repurchase
 
transactions.
 
10
 
Debt
 
securities
 
in
 
issue
 
Debt
 
securities
 
in
 
issue
 
relate
 
to
 
debentures
 
and
 
other
 
issued
 
debt
 
securities
 
with
 
either
 
fixed
 
interest
 
rates
or
 
interest
 
rates
 
based
 
on
 
floating
 
interest
 
rate
 
levels,
 
such
 
as
 
certificates
 
of
 
deposit
 
and
 
accepted
 
bills
 
issued
by
 
ING
 
Group,
 
except
 
for
 
subordinated
 
items.
 
Debt
 
securities
 
in
 
issue
 
do
 
not
 
include
 
debt
 
securities
presented
 
as
 
Financial
 
liabilities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss.
 
ING
 
Group
 
does
 
not
 
have
 
debt
 
securities
that
 
are
 
issued
 
on
 
terms
 
other
 
than
 
those
 
available
 
in
 
the
 
normal
 
course
 
of
 
business.
 
The
 
maturities
 
of
 
the
debt
 
securities
 
are
 
as
 
follows:
Debt
 
securities
 
in
 
issue
 
 
maturities
30
June
2020
31
December
2019
Fixed
 
rate
 
debt
 
securities
Within
 
1
 
year
32,575
26,871
More
 
than
 
1
 
year
 
but
 
less
 
than
 
2
 
years
13,311
10,358
More
 
than
 
2
 
years
 
but
 
less
 
than
 
3
 
years
3,232
9,527
More
 
than
 
3
 
years
 
but
 
less
 
than
 
4
 
years
6,608
6,321
More
 
than
 
4
 
years
 
but
 
less
 
than
 
5
 
years
3,466
2,836
More
 
than
 
5
 
years
28,705
29,007
Total
 
fixed
 
rate
 
debt
 
securities
87,896
84,920
Floating
 
rate
 
debt
 
securities
Within
 
1
 
year
26,090
24,938
More
 
than
 
1
 
year
 
but
 
less
 
than
 
2
 
years
3,380
3,126
More
 
than
 
2
 
years
 
but
 
less
 
than
 
3
 
years
1,469
3,041
More
 
than
 
3
 
years
 
but
 
less
 
than
 
4
 
years
1,458
1,541
More
 
than
 
4
 
years
 
but
 
less
 
than
 
5
 
years
90
144
More
 
than
 
5
 
years
755
816
Total
 
floating
 
rate
 
debt
 
securities
33,242
33,608
Total
 
debt
 
securities
121,138
118,528
 
In
 
the
 
first
 
six
 
months
 
of
 
2020,
 
Debt
 
securities
 
in
 
issue
 
increased
 
by
 
EUR
 
2.6
 
billion.
 
This
 
increase
 
is
 
mainly
attributable
 
to
 
issuances
 
of
 
commercial
 
paper
 
of
 
EUR
 
4.7
 
billion,
 
certificates
 
of
 
deposits
 
of
 
EUR
 
0.6
 
billion
 
and
an
 
increase
 
in
 
other
 
debt
 
securities
 
of
 
EUR
 
1.2
 
billion
 
partly
 
offset
 
by
 
matured
 
savings
 
certificates
 
of
 
EUR
 
0.2
billion,
 
the
 
redemption
 
of
 
RMBS
 
(residential
 
mortgage
 
backed
 
securities)
 
of
 
EUR
 
0.5
 
billion
 
and
 
matured
 
long
term
 
maturity
 
bonds
 
of
 
EUR
 
3.2
 
billion.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
44
 
11
 
Subordinated
 
loans
 
Subordinated
 
loans
 
by
 
group
 
companies
30
June
2020
31
December
2019
ING
 
Groep
 
N.V.
13,691
13,069
ING
 
Group
 
companies
3,007
3,519
16,697
16,588
 
Subordinated
 
loans
 
issued
 
by
 
ING
 
Groep
 
N.V.
 
include
 
bonds
 
issued
 
to
 
raise
 
Tier
 
1
 
and
 
Tier
 
2
 
(CRD
 
IV
 
eligible)
capital
 
for
 
ING
 
Bank
 
N.V.
 
Under
 
IFRS
 
these
 
bonds
 
are
 
classified
 
as
 
liabilities
 
and
 
for
 
regulatory
 
purposes,
 
they
are
 
considered
 
capital.
 
Subordinated
 
loans
 
issued
 
by
 
ING
 
Group
 
companies
 
comprise,
 
for
 
the
 
most
 
part,
subordinated
 
loans
 
which
 
are
 
subordinated
 
to
 
all
 
current
 
and
 
future
 
liabilities
 
of
 
ING
 
Bank
 
N.V.
 
Changes
 
in
 
subordinated
 
loans
 
30
June
2020
31
December
2019
Opening
 
balance
 
as
 
at
 
1
 
January
16,588
13,724
New
 
issuances
2,165
3,429
Repayments
–2,608
–933
Exchange
 
rate
 
differences
 
and
 
other
553
367
Closing
 
balance
16,697
16,588
 
In
 
2020
 
ING
 
Groep
 
N.V.
 
issued
 
in
 
February
 
USD
 
750
 
million
 
4.875%
 
Perpetual
 
Additional
 
Tier
 
1
 
Contingent
Convertible
 
Capital
 
Securities
 
and
 
in
 
May
 
EUR
 
1.5
 
billion
 
2.125%
 
Subordinated
 
Tier
 
2
 
Notes.
 
In
 
February
 
ING
Bank
 
N.V.
 
bought
 
back
 
USD
 
1
 
billion
 
5.800%
 
Tier
 
2
 
securities
 
via
 
a
 
tender
 
and
 
in
 
April
 
ING
 
Groep
 
N.V.
redeemed
 
USD
 
1
 
billion
 
6.000%
 
Perpetual
 
Additional
 
Tier
 
1
 
Contingent
 
Convertible
 
Capital
 
Securities
 
and
 
USD
700
 
million
 
6.125%
 
Perpetual
 
Debt
 
Securities.
 
 
 
Equity
12
 
Equity
Total
 
equity
30
June
2020
31
December
2019
Share
 
capital
 
and
 
share
 
premium
-
 
Share
 
capital
39
39
-
 
Share
 
premium
17,089
17,078
17,128
17,117
Other
 
reserves
 
-
 
Revaluation
 
reserve:
 
Equity
 
securities
 
at
 
FVOCI
1,270
1,580
 
-
 
Revaluation
 
reserve:
 
Debt
 
instruments
 
at
 
FVOCI
219
322
 
-
 
Revaluation
 
reserve:
 
Cash
 
flow
 
hedge
1,709
1,208
 
-
 
Revaluation
 
reserve:
 
Credit
 
liability
–103
–114
 
-
 
Revaluation
 
reserve:
 
Property
 
in
 
own
 
use
262
253
 
-
 
Net
 
defined
 
benefit
 
asset/liability
 
remeasurement
 
reserve
–252
–336
 
-
 
Currency
 
translation
 
reserve
–2,729
–2,079
 
-
 
Share
 
of
 
associates
 
and
 
joint
 
ventures
 
and
 
other
 
reserves
3,243
3,189
 
-
 
Treasury
 
shares
–3
–10
3,616
4,013
Retained
 
earnings
30,406
29,866
Shareholders’
 
equity
 
(parent)
51,149
50,996
Non-controlling
 
interests
1,022
893
Total
 
equity
52,171
51,889
 
In
 
March
 
2020,
 
ING
 
Group
 
announced
 
that
 
it
 
will
 
suspend
 
any
 
payment
 
of
 
dividends
 
until
 
1
 
October
 
2020,
following
 
an
 
industry
 
wide
 
recommendation
 
of
 
the
 
ECB.
 
The
 
ECB
 
subsequently
 
updated
 
their
recommendation
 
at
 
the
 
end
 
of
 
July,
 
extending
 
the
 
timeframe
 
for
 
suspension
 
of
 
dividend
 
payments
 
until
 
1
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
45
 
January
 
2021.
 
Any
 
dividend
 
payment
 
by
 
ING
 
will
 
therefore
 
be
 
delayed
 
until
 
after
 
1
 
January
 
2021.
 
Final
dividend
 
2019
 
paid
 
out
 
in
 
the
 
first
 
half
 
year
 
of
 
2020
 
is
 
therefore
 
nil
 
(2019:
 
EUR
 
1,714
 
million).
 
Changes
 
in
 
revaluation
 
reserve
Equity
 
securities
 
at
FVOCI
Debt
 
instruments
 
at
FVOCI
Cash
 
flow
 
hedge
Credit
 
liability
Property
 
in
 
own
 
use
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
Opening
 
balance
1,580
1,914
322
398
1,208
604
-114
8
253
204
Changes
 
in
 
credit
liability
 
reserve
11
-116
Unrealised
revaluations
-312
137
-76
-43
501
604
11
58
Realised
gains/losses
transferred
 
to
 
the
statement
 
of
profit
 
or
 
loss
-27
-33
Realised
revaluations
transferred
 
to
retained
 
earnings
2
-472
-6
-2
-9
Closing
 
balance
1,270
1,580
219
322
1,709
1,208
-103
-114
262
253
 
Equity
 
securities
 
at
 
FVOCI
In
 
2020,
 
the
 
unrealised
 
revaluations
 
of
 
EUR
 
-312
 
million
 
includes
 
EUR
 
-297
 
million
 
of
 
revaluations
 
of
 
shares
 
in
Bank
 
of
 
Beijing.
 
In
 
2019,
 
the
 
unrealised
 
revaluations
 
of
 
EUR
 
137
 
million
 
are
 
due
 
to
 
the
 
revaluation
 
of
 
shares
 
in
 
Bank
 
of
 
Beijing
EUR
 
35
 
million
 
and
 
shares
 
in
 
EquensWorldLine
 
EUR
 
101
 
million.
 
The
 
EUR
 
-472
 
million
 
transfer
 
of
 
revaluation
reserve
 
to
 
retained
 
earnings
 
is
 
mainly
 
related
 
to
 
the
 
sale
 
of
 
shares
 
in
 
Kotak
 
Mahindra
 
Bank
 
EUR
 
-320
 
million
and
 
EquensWorldLine
 
EUR
 
-149
 
million.
 
Cash
 
flow
 
hedge
 
reserve
ING
 
mainly
 
hedges
 
floating
 
rate
 
lending
 
with
 
interest
 
rate
 
swaps.
 
Due
 
to
 
decrease
 
in
 
interest
 
rate
 
yield
 
curve
the
 
interest
 
rate
 
swaps
 
had
 
a
 
positive
 
revaluation
 
of
 
EUR
 
501
 
million
 
(2019:
 
EUR
 
604
 
million)
 
which
 
is
recognised
 
in
 
cash
 
flow
 
hedge
 
reserve.
 
 
Changes
 
in
 
currency
 
translation
 
reserve
30
June
2020
31
December
2019
Opening
 
balance
–2,079
–2,043
Unrealised
 
revaluations
84
–134
Realised
 
gains/losses
 
transferred
 
to
 
the
 
statement
 
of
 
profit
 
or
 
loss
–138
Exchange
 
rate
 
differences
–734
236
Closing
 
balance
–2,729
–2,079
 
Unrealised
 
revaluations
 
relates
 
to
 
changes
 
in
 
the
 
value
 
of
 
hedging
 
instruments
 
that
 
are
 
designated
 
as
 
net
investment
 
hedges.
 
The
 
hedging
 
strategy
 
is
 
to
 
hedge
 
the
 
CET1
 
ratio.
 
The
 
net
 
decrease
 
of
 
unrealized
revaluations
 
and
 
Exchange
 
rate
 
differences
 
of
 
EUR
 
-650
 
million
 
(2019:
 
EUR
 
102
 
million
 
increase)
 
is
 
related
 
to
several
 
currencies
 
including
 
TRY,
 
PLN,
 
GBP,
 
RUB
 
and
 
AUD
 
that
 
depreciated
 
against
 
the
 
EUR.
Realised
 
gains/losses
 
transferred
 
to
 
the
 
statement
 
of
 
profit
 
or
 
loss
 
in
 
2019
 
is
 
related
 
to
 
the
 
sale
 
of
 
shares
 
in
Kotak
 
Mahindra
 
Bank
 
(EUR
 
-119
 
million)
 
and
 
the
 
effect
 
of
 
the
 
merger
 
transaction
 
of
 
TMB
 
(EUR
 
-18
 
million).
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
46
 
Notes
 
to
 
the
 
Condensed
 
statement
 
of
 
profit
 
or
 
loss
13
 
Net
 
interest
 
income
 
Net
 
interest
 
income
1
 
January
 
to
 
30
 
June
1
 
January
 
to
 
30
 
June
2020
2019
2020
2019
Interest
 
income
 
on
 
loans
8,333
9,659
Interest
 
expense
 
on
 
deposits
 
from
 
banks
113
184
Interest
 
income
 
on
 
financial
 
assets
 
at
 
fair
 
value
 
through
 
OCI
283
311
Interest
 
expense
 
on
 
customer
 
deposits
823
1,482
Interest
 
income
 
on
 
financial
 
assets
 
at
 
amortised
 
cost
263
359
Interest
 
expense
 
on
 
debt
 
securities
 
in
 
issue
1,005
1,239
Interest
 
income
 
on
 
non-trading
 
derivatives
 
(hedge
 
accounting)
1,769
2,268
Interest
 
expense
 
on
 
subordinated
 
loans
323
324
Negative
 
interest
 
on
 
liabilities
288
202
Negative
 
interest
 
on
 
assets
117
186
Total
 
interest
 
income
 
using
 
effective
 
interest
 
rate
 
method
10,935
12,799
Interest
 
expense
 
on
 
non-trading
 
derivatives
 
(hedge
 
accounting)
1,779
2,466
Total
 
interest
 
expense
 
using
 
effective
 
interest
 
rate
 
method
4,160
5,880
Interest
 
income
 
on
 
financial
 
assets
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
450
1,006
Interest
 
expense
 
on
 
financial
 
liabilities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
348
892
Interest
 
income
 
on
 
non-trading
 
derivatives
 
(no
 
hedge
 
accounting)
556
588
1
Interest
 
expense
 
on
 
non-trading
 
derivatives
 
(no
 
hedge
 
accounting)
540
701
1
Interest
 
income
 
other
21
16
Interest
 
expense
 
on
 
lease
 
liabilities
11
12
Total
 
other
 
interest
 
income
1,026
1,610
Interest
 
expense
 
other
25
29
Total
 
other
 
interest
 
expense
925
1,633
Total
 
interest
 
income
11,962
14,410
Total
 
interest
 
expense
5,085
7,513
Net
 
interest
 
income
6,877
6,896
1
 
The
 
prior
 
periods
 
have
 
been
 
updated
 
to
 
improve
 
consistency
 
and
 
comparability.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
47
 
14
 
Net
 
fee
 
and
 
commission
 
income
Fee
 
and
 
commission
 
income
1
 
January
 
to
 
30
 
June
2020
2019
Funds
 
transfer
686
736
Securities
 
business
439
316
Insurance
 
broking
101
91
Asset
 
management
 
fees
115
97
Brokerage
 
and
 
advisory
 
fees
321
278
Other
644
648
2,307
2,164
 
Other,
 
mainly
 
consists
 
of
 
commission
 
fees
 
in
 
respect
 
of
 
bank
 
guarantees
 
of
 
EUR
 
98
 
million
 
(first
 
six
 
months
 
of
2019:
 
EUR
 
103
 
million),
 
in
 
respect
 
of
 
underwriting
 
syndication
 
loans
 
of
 
EUR
 
10
 
million
 
(first
 
six
 
months
 
of
2019:
 
EUR
 
6
 
million),
 
in
 
respect
 
of
 
structured
 
finance
 
fees
 
of
 
EUR
 
67
 
million
 
(first
 
six
 
months
 
of
 
2019:
 
EUR
 
76
million)
 
and
 
in
 
respect
 
of
 
collective
 
instruments
 
distributed
 
but
 
not
 
managed
 
by
 
ING
 
of
 
EUR
 
112
 
million
 
(first
six
 
months
 
of
 
2019:
 
EUR
 
80
 
million).
 
 
Fee
 
and
 
commission
 
expenses
1
 
January
 
to
 
30
 
June
2020
2019
Funds
 
transfer
301
321
Securities
 
business
80
95
Insurance
 
broking
1
Asset
 
management
 
fees
3
4
Brokerage
 
and
 
advisory
 
fees
157
129
Other
260
229
801
778
 
All
 
of
 
ING’s
 
net
 
fee
 
and
 
commission
 
income
 
are
 
in
 
scope
 
of
 
IFRS
 
15
 
‘Revenue
 
from
 
Contracts
 
with
 
Customers’.
Reference
 
is
 
made
 
to
 
Note
 
18
 
‘Segments’
 
which
 
includes
 
net
 
fee
 
and
 
commission
 
income,
 
as
 
reported
 
to
 
the
Executive
 
Board
 
and
 
the
 
Management
 
Board
 
Banking,
 
disaggregated
 
by
 
line
 
of
 
business
 
and
 
by
 
geographical
segment.
 
15
 
Valuation
 
results
 
and
 
net
 
trading
 
income
Valuation
 
results
 
and
 
net
 
trading
 
income
1
 
January
 
to
 
30
 
June
2020
2019
Securities
 
trading
 
results
–1,024
718
Derivatives
 
trading
 
results
1,596
–433
Other
 
trading
 
results
54
65
Change
 
in
 
fair
 
value
 
of
 
derivatives
 
relating
 
to
 
fair
 
value
 
hedges
231
–164
 
cash
 
flow
 
hedges
 
(ineffective
 
portion)
–42
24
 
other
 
non-trading
 
derivatives
383
150
Change
 
in
 
fair
 
value
 
of
 
assets
 
and
 
liabilities
 
(hedged
 
items)
–644
–830
Valuation
 
results
 
on
 
assets
 
and
 
liabilities
 
designated
 
at
 
FVPL
 
and
 
assets
 
mandatorily
 
measured
at
 
FVPL
–293
–329
Foreign
 
exchange
 
transactions
 
results
–264
310
–4
–489
 
Securities
 
trading
 
results
 
include
 
the
 
results
 
of
 
market
 
making
 
in
 
instruments
 
such
 
as
 
government
 
securities,
equity
 
securities,
 
corporate
 
debt
 
securities,
 
money
 
-market
 
instruments,
 
and
 
interest
 
rate
 
derivatives
 
such
 
as
swaps,
 
options,
 
futures,
 
and
 
forward
 
contracts.
 
Foreign
 
exchange
 
transactions
 
results
 
include
 
gains
 
and
losses
 
from
 
spot
 
and
 
forward
 
contracts,
 
options,
 
futures,
 
and
 
translated
 
foreign
 
currency
 
assets
 
and
liabilities.
 
Other
 
trading
 
results
 
include
 
the
 
results
 
of
 
trading
 
loans
 
and
 
funds
 
entru
 
sted.
 
 
Net
 
trading
 
income
 
relates
 
to
 
trading
 
assets
 
and
 
trading
 
liabilities
 
which
 
include
 
assets
 
and
 
liabilities
 
that
 
are
classified
 
under
 
IFRS
 
as
 
Trading
 
but
 
are
 
closely
 
related
 
to
 
servicing
 
the
 
needs
 
of
 
the
 
clients
 
of
 
ING.
 
ING
 
offers
products
 
that
 
are
 
traded
 
on
 
the
 
financial
 
markets
 
to
 
institutional
 
clients,
 
corporate
 
clients,
 
and
 
governments.
 
 
The
 
majority
 
of
 
the
 
risks
 
involved
 
in
 
security
 
and
 
currency
 
trading
 
is
 
economically
 
hedged
 
with
 
derivatives.
The
 
securities
 
trading
 
results
 
are
 
partly
 
offset
 
by
 
results
 
on
 
these
 
derivatives.
 
The
 
result
 
of
 
these
 
derivatives
is
 
included
 
in
 
Derivatives
 
trading
 
results.
 
The
 
result
 
on
 
currency
 
trading
 
is
 
included
 
in
 
foreign
 
exchange
transactions
 
results.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
 
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
48
 
 
The
 
fair
 
value
 
movements
 
on
 
the
 
derivatives
 
are
 
influenced
 
by
 
changes
 
in
 
the
 
market
 
conditions
 
such
 
as
stock
 
prices,
 
interest
 
rates
 
and
 
currency
 
exchange
 
rates.
 
Following
 
the
 
increased
 
concerns
 
about
 
the
 
Covid-
19
 
pandemic,
 
the
 
global
 
financial
 
markets
 
experienced
 
more
 
volatility
 
than
 
usual
 
in
 
the
 
first
 
half
 
of
 
2020
which
 
had
 
considerable
 
impact
 
on
 
the
 
results.
 
Aided
 
by
 
substantial
 
central
 
bank
 
intervention,
 
markets
 
have
recovered
 
during
 
the
 
second
 
quarter
 
of
 
2020
 
and
 
volatility
 
has
 
largely
 
returned
 
to
 
pre-pandemic
 
levels.
Derivatives
 
trading
 
results
 
is
 
also
 
impacted
 
by
 
fair
 
value
movements
 
arising
 
from
 
changes
 
in
 
credit
 
spreads
(CVA
 
and
 
DVA),
 
bid
 
offer
 
spreads,
 
model
 
risk
 
and
 
incremental
 
cost
 
of
 
funding
 
on
 
derivatives
 
(FVA
 
and
 
CollVA).
As
 
result
 
of
 
the
 
economic
 
consequences
 
of
 
the
 
Covid-19
 
pandemic,
 
ING
 
also
 
observed
 
significant
 
widening
 
of
the
 
spreads
 
resulting
 
in
 
increased
 
negative
 
fair
 
value
 
changes.
 
As
 
markets
 
stabilised
 
in
 
the
 
second
 
quarter
 
of
2020
 
and
 
spreads
 
tightened,
 
the
 
fair
 
value
 
changes
decreased
 
again
 
.
In
 
the
 
first
 
six
 
months
 
of
 
2020,
 
Derivatives
 
trading
 
results
 
include
 
EUR
 
-99
 
million
 
CVA/DVA
 
adjustments
 
on
trading
 
derivatives
 
(in
 
the
 
first
 
six
 
months
 
of
 
2019:
 
EUR
 
-1
 
million).
 
 
‘Valuation
 
results
 
and
 
net
 
trading
 
income’
 
include
 
the
 
fair
 
value
 
movements
 
on
 
derivatives
 
(used
 
for
 
both
hedge
 
accounting
 
and
 
economically
 
hedging
 
exposures)
 
as
 
well
 
as
 
the
 
changes
 
in
 
the
 
fair
 
value
 
of
 
assets
 
and
liabilities
 
included
 
in
 
hedging
 
relationsh
 
ips
 
as
 
hedged
 
items.
 
 
In
 
addition,
 
‘Valuation
 
results
 
and
 
net
 
trading
 
income’
 
include
 
the
 
results
 
on
 
assets
 
and
 
liabilities
 
designated
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
 
and
 
assets
 
mandatorily
 
measured
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss.
 
In
 
the
 
first
 
six
 
months
 
of
 
2020,
 
Valuation
 
results
 
on
 
assets
 
and
 
liabilities
 
designated
 
at
 
fair
 
value
 
through
profit
 
or
 
loss
 
include
 
fair
 
value
 
adjustments
 
on
 
own
 
issued
 
notes
 
amounting
 
to
 
EUR
 
-141
 
million
 
(in
 
the
 
first
six
 
months
 
of
 
2019:
 
EUR
 
-373
 
million).
 
 
16
 
Other
 
income
 
Other
 
income
1
 
January
 
to
 
30
 
June
2020
2019
Share
 
of
 
result
 
associates
 
and
 
joint
 
ventures
34
19
Result
 
on
 
disposal
 
of
 
group
 
companies
117
Net
 
result
 
derecognition
 
of
 
FA
 
measured
 
at
 
amortised
 
cost
187
16
Other
48
144
269
296
 
In
 
the
 
first
 
six
 
months
 
of
 
2020,
 
ING
 
realised
 
a
 
result
 
of
 
EUR
 
186
 
million
 
following
 
a
 
one-off
 
sale
 
of
 
certain
securities
 
at
 
amortised
 
cost
 
driven
 
by
 
exception
 
al
 
market
 
conditions
 
due
 
to
 
Covid-19.
 
The
 
sale
 
is
 
considered
to
 
be
 
infrequent,
 
but
 
more
 
than
 
insignificant
 
in
 
value.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
49
 
17
 
Earnings
 
per
 
ordinary
 
share
Earnings
 
per
 
ordinary
 
share
Weighted
 
average
number
 
of
 
ordinary
 
shares
 
outstanding
Amount
during
 
the
 
period
Per
 
ordinary
 
share
(in
 
EUR
 
million)
(in
 
millions)
(in
 
EUR)
1
 
January
 
to
 
30
 
June
1
 
January
 
to
 
30
 
June
1
 
January
 
to
 
30
 
June
2020
2019
2020
2019
2020
2019
Basic
 
earnings
591
1,707
3,897.9
3,893.6
0.15
0.44
Basic
 
earnings
 
from
 
continuing
operations
591
1,707
0.15
0.44
Effect
 
of
 
dilutive
 
instruments:
Stock
 
option
 
and
 
share
 
plans
0.5
0.6
0.5
0.6
Diluted
 
earnings
591
1,707
3,898.5
3,894.2
0.15
0.44
Diluted
 
earnings
 
from
 
continuing
operations
591
1,707
0.15
0.44
 
Segment
 
reporting
 
18
 
Segments
 
 
ING
 
Group’s
 
segments
 
are
 
based
 
on
 
the
 
internal
 
reporting
 
structures
 
by
 
lines
 
of
 
business.
 
 
The
 
Executive
 
Board
 
of
 
ING
 
Group
 
and
 
the
 
Management
 
Board
 
Banking
 
set
 
the
 
performance
 
targets,
 
approve
and
 
monitor
 
the
 
budgets
 
prepared
 
by
 
the
 
business
 
lines.
 
Business
 
lines
 
formulate
 
strategic,
 
commercial,
 
and
financial
 
plans
 
in
 
conformity
 
with
 
the
 
strategy
 
and
 
performance
 
targets
 
set
 
by
 
the
 
Executive
 
Board
 
of
 
ING
Group
 
and
 
the
 
Management
 
Board
 
Banking.
 
Recognition
 
and
 
measurement
 
of
 
segment
 
results
 
are
 
in
 
line
 
with
 
the
 
accounting
 
policies
 
as
 
described
 
in
Note
 
1
 
‘Basis
 
for
 
preparation
 
and
 
accounting
 
policies’.
 
Corporate
 
expenses
 
are
 
allocated
 
to
 
business
 
lines
based
 
on
 
time
 
spent
 
by
 
head
 
office
 
personnel,
 
the
 
relative
 
number
 
of
 
staff,
 
or
 
on
 
the
 
basis
 
of
 
income,
expenses
 
and/or
 
assets
 
of
 
the
 
segment.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
50
 
The
 
following
 
table
 
specifies
 
the
 
segments
 
by
 
line
 
of
 
business
 
and
 
main
 
sources
 
of
 
income
 
of
 
each
 
of
 
the
segments:
 
Specification
 
of
 
the
 
main
 
sources
 
of
 
income
 
of
 
each
 
of
 
the
 
segments
 
by
 
line
 
of
 
business
Segments
 
of
 
results
 
by
 
line
 
of
 
business
Main
 
source
 
of
 
income
Retail
 
Netherlands
Income
 
from
 
retail
 
and
 
private
 
banking
 
activities
 
in
 
the
 
Netherlands,
 
including
 
the
SME
 
and
 
mid-corporate
 
segments,
 
and
 
the
 
Real
 
Estate
 
Finance
 
portfolio
 
related
 
to
Dutch
 
domestic
 
mid-corporates.
 
The
 
main
 
products
 
offered
 
are
 
current
 
and
savings
 
accounts,
 
business
 
lending,
 
mortgages
 
and
 
other
 
consumer
 
lending
 
in
 
the
Netherlands.
(Market
 
Leaders)
Retail
 
Belgium
Income
 
from
 
retail
 
and
 
private
 
banking
 
activities
 
in
 
Belgium
 
(including
Luxembourg),
 
including
 
the
 
SME
 
and
 
mid-corporate
 
segments.
 
The
 
main
 
products
offered
 
are
 
similar
 
to
 
those
 
in
 
the
 
Netherlands.
(Market
 
Leaders)
Retail
 
Germany
Income
 
from
 
retail
 
and
 
private
 
banking
 
activities
 
in
 
Germany
 
(including
 
Austria).
The
 
main
 
products
 
offered
 
are
 
current
 
and
 
savings
 
accounts,
 
mortgages
 
and
 
other
customer
 
lending.
(Challengers
 
and
 
Growth
 
Markets)
Retail
 
Other
Income
 
from
 
retail
 
banking
 
activities
 
in
 
the
 
rest
 
of
 
the
 
world,
 
including
 
the
 
SME
and
 
mid-corporate
 
segments
 
in
 
specific
 
countries.
 
The
 
main
 
products
 
offered
 
are
similar
 
to
 
those
 
in
 
the
 
Netherlands.
(Challengers
 
and
 
Growth
 
Markets)
Wholesale
 
Banking
Income
 
from
 
wholesale
 
banking
 
activities.
 
The
 
main
 
products
 
are:
 
lending,
 
debt
capital
 
markets,
 
working
 
capital
 
solutions,
 
export
 
finance,
 
daily
 
banking
 
solutions,
treasury
 
and
 
risk
 
solutions,
 
and
 
corporate
 
finance.
 
Specification
 
of
 
geographical
 
segments
Geographical
 
segments
Main
 
countries
The
 
Netherlands
Belgium
Including
 
Luxembourg
Germany
Including
 
Austria
Other
 
Challengers
Australia,
 
France,
 
Italy,
 
Spain,
 
Portugal,
 
Czech
 
Republic,
 
and
 
UK
 
Legacy
 
and
 
Other
Growth
 
Markets
Poland,
 
Romania,
 
Turkey,
 
Philippines
 
and
 
Asian
 
bank
 
stakes
Wholesale
 
Banking
 
Rest
 
of
 
World
UK,
 
Americas,
 
Asia
 
and
 
other
 
countries
 
in
 
Central
 
and
 
Eastern
 
Europe
Other
Corporate
 
Line
 
Banking
 
and
 
the
 
run-off
 
portfolio
 
of
 
Real
 
Estate
 
ING
 
Group
 
monitors
 
and
 
evaluates
 
the
 
performance
 
of
 
ING
 
Group
 
at
 
a
 
consolidated
 
level
 
and
 
by
 
segment
using
 
results
 
based
 
on
 
figures
 
according
 
to
 
IFRS
 
as
 
adopted
 
by
 
the
 
European
 
Union
 
(IFRS
 
-EU).
 
The
 
Executive
Board
 
and
 
the
 
Management
 
Board
 
Banking
 
consider
 
this
 
measure
 
to
 
be
 
relevant
 
to
 
an
 
understanding
 
of
 
the
Group’s
 
financial
 
performance,
 
because
 
it
 
allows
 
investors
 
to
 
understand
 
the
 
primary
 
method
 
used
 
by
management
 
to
 
evaluate
 
the
 
Group’s
 
operating
 
performance
 
and
 
make
 
decisions
 
about
 
allocating
 
resources.
In
 
addition,
 
ING
 
Group
 
believes
 
that
 
the
 
presentation
 
of
 
result
 
s
 
in
 
accordance
 
with
 
IFRS
 
-EU
 
helps
 
investors
compare
 
its
 
segment
 
performance
 
on
 
a
 
meaningful
 
basis
 
by
 
highlighting
 
result
 
before
 
tax
 
attributable
 
to
ongoing
 
operations
 
and
 
the
 
profitability
 
of
 
the
 
segment
 
businesses.
 
IFRS
 
-EU
 
result
 
is
 
derived
 
by
 
excluding
from
 
IFRS
 
-IASB
 
the
 
impact
 
of
 
the
 
IFRS-EU
 
‘IAS
 
39
 
carve
 
out’
 
adjustment.
 
The
 
IFRS
 
-EU
 
‘IAS
 
39
 
carve-out’
 
adjustment
 
relates
 
to
 
fair
 
value
 
portfolio
 
hedge
 
accounting
 
strategies
 
for
 
the
mortgage
 
and
 
savings
 
portfolios
 
in
 
the
 
Benelux,
 
Germany
 
and
 
Other
 
Challengers
 
that
 
are
 
not
 
eligible
 
under
IFRS
 
-IASB.
 
As
 
no
 
hedge
 
accounting
 
is
 
applied
 
to
 
these
 
mortgage
 
and
 
savings
 
portfolios
 
under
 
IFRS
 
-IASB,
 
the
fair
 
value
 
changes
 
of
 
the
 
derivatives
 
are
 
not
 
offset
 
by
 
fair
 
value
 
changes
 
of
 
the
 
hedge
 
items
 
(mortgages
 
and
savings).
 
ING
 
Group
 
reconciles
 
the
 
total
 
segment
 
results
 
to
 
the
 
total
 
result
 
using
 
Corporate
 
Line.
 
The
 
Corporate
 
Line
 
is
a
 
reflection
 
of
 
capital
 
management
 
activities
 
and
 
certain
 
income
 
and
 
expenses
 
that
 
are
 
not
 
allocated
 
to
 
the
banking
 
businesses,
 
including
 
a
 
recog
 
nition
 
of
 
a
 
value
 
-added
 
tax
 
(VAT)
 
refund
 
in
 
the
 
first
 
half
 
of
 
2020
(recorded
 
under
 
expenses),
 
while
 
the
 
same
 
period
 
of
 
last
 
year
 
included
 
a
 
EUR
 
119
 
million
 
gain
 
from
 
the
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
51
 
release
 
of
 
a
 
currency
 
translation
 
reserve
 
following
 
the
 
sale
 
of
 
ING’s
 
stake
 
in
 
Kotak
 
Mahindra
 
Bank
 
in
 
2019
 
and
the
 
recognition
 
of
 
a
 
EUR
 
79
 
million
 
receivable
 
related
 
to
 
the
 
insolvency
 
of
 
a
 
financial
 
institution
 
(both
recorded
 
under
 
income).
 
Furthermore,
 
the
 
Corporate
 
Line
 
includes
 
the
 
isolated
 
legacy
 
costs
 
(mainly
 
negative
interest
 
results)
 
caused
 
by
 
the
 
replacement
 
of
 
short-term
 
funding
 
with
 
long-term
 
funding
 
during
 
2013
 
and
2014.
 
ING
 
Group
 
applies
 
a
 
system
 
of
 
capital
 
charging
 
for
 
its
 
banking
 
operations
 
in
 
order
 
to
 
create
 
a
comparable
 
basis
 
for
 
the
 
results
 
of
 
business
 
units
 
globally,
 
irrespective
 
of
 
the
 
business
 
units’
 
book
 
equity
 
and
the
 
currency
 
they
 
operate
 
in.
 
The
 
difference
 
between
 
IFRS
 
-IASB
 
and
 
IFRS
 
-EU
 
is
 
reflected
 
in
 
the
 
Wholesale
 
segment,
 
and
 
in
 
the
 
geographical
segments
 
the
 
Netherlands,
 
Belgium,
 
Germany
 
and
 
Other
 
Challengers.
 
As
 
from
 
the
 
financial
 
year
 
2020
 
the
information
 
presented
 
to
 
the
 
Executive
 
Board
 
is
 
no
 
longer
 
based
 
on
 
underlying
 
results
 
but
 
on
 
IFRS
 
as
endorsed
 
by
 
the
 
EU.
 
Pre
 
viously
 
monitoring
 
and
 
evaluation
 
of
 
ING
 
Group’s
 
segments
 
was
 
based
 
on
 
a
 
non-
GAAP
 
financial
 
performance
 
measure
 
called
 
underlying.
 
Underlying
 
result
 
was
 
derived
 
by
 
excluding
 
from
IFRS
 
-IASB
 
the
 
following:
 
the
 
impact
 
of
 
the
 
IFRS
 
-EU
 
‘IAS
 
39
 
carve-out’
 
adjustment,
 
special
 
items,
 
divestments
and
 
results
 
from
 
former
 
insurance
 
related
 
activities.
 
In
 
2020
 
and
 
2019
 
no
 
special
 
items,
 
divestments
 
or
results
 
from
 
former
 
insurance
 
related
 
activities
 
were
 
recorded
 
anymore.
 
The
 
information
 
presented
 
in
 
this
 
note
 
is
 
in
 
line
 
with
 
the
 
information
 
presented
 
to
 
the
 
Executive
 
Board
 
of
 
ING
Group
 
and
 
Management
 
Board
 
Banking.
 
 
This
 
note
 
does
 
not
 
provide
 
information
 
on
 
the
 
revenue
 
specified
 
to
 
each
 
product
 
or
 
service
 
as
 
this
 
is
 
not
reported
 
internally
 
and
 
is
 
therefore
 
not
 
readily
 
available.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
52
 
Reconciliation
 
between
 
IFRS
 
-IASB
 
and
 
IFRS-EU
 
income,
 
expenses
 
and
 
net
 
result
6
 
month
 
period
1
 
January
 
to
 
30
 
June
2020
2019
Income
Expenses
Taxation
Non-controlling
interests
Net
 
result
1
Income
Expenses
Taxation
Non-controlling
interests
Net
 
result
1
Net
 
result
 
IFRS
 
-IASB
 
attributable
 
to
 
equity
 
holder
 
of
 
the
 
parent
8,688
7,623
438
36
591
8,148
5,654
740
47
1,707
Remove
 
impact
 
of:
Adjustment
 
of
 
the
 
EU
 
'IAS
 
39
 
carve
 
out'
2
493
115
379
1,093
243
850
Result
 
IFRS
 
-EU
3
9,182
7,623
553
36
969
9,241
5,654
983
47
2,556
1
 
Net
 
result,
 
after
 
tax
 
and
 
non-controlling
 
interests.
2
 
ING
 
prepares
 
the
 
Form
 
6-K
 
in
 
accordance
 
with
 
IFRS-IASB.
 
This
 
information
 
is
 
prepared
 
by
 
reversing
 
the
 
hedge
 
accounting
 
impacts
 
that
 
applied
 
under
 
the
 
EU
 
'carve-out'
 
version
 
of
 
IAS
 
39.
 
For
 
the
 
IFRS-EU
 
result,
 
the
 
impact
 
of
 
the
 
carve-out
 
is
 
reinstated
 
as
 
this
 
is
 
the
 
measure
 
at
 
which
management
 
monitors
 
the
 
business.
3
 
Results
 
are
 
derived
 
from
 
figures
 
in
 
accordance
 
with
 
IFRS-IASB
 
by
 
excluding
 
the
 
impact
 
of
 
adjustment
 
of
 
the
 
EU
 
'IAS
 
39
 
carve-out'.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
53
 
ING
 
Group
 
Total
6
 
month
 
period
1
 
January
 
to
 
30
 
June
2020
2019
ING
Bank
 
N.V.
Other
 
Banking
 
1
Total
ING
Bank
 
N.V.
Other
 
Banking
 
1
Total
Income
 
Net
 
interest
 
income
6,931
6,931
6,950
3
6,953
 
Net
 
fee
 
and
 
commission
 
income
1,507
–1
1,506
1,386
–0
1,386
 
Total
 
investment
 
and
 
other
 
income
760
–16
745
896
6
902
Total
 
income
9,198
–16
9,182
9,232
9
9,241
Expenditure
 
Operating
 
expenses
5,625
1
5,626
5,226
12
5,238
 
Addition
 
to
 
loan
 
loss
 
provisions
1,997
1,998
416
416
Total
 
expenses
7,623
1
7,623
5,643
12
5,654
Result
 
before
 
taxation
1,575
–17
1,558
3,590
–3
3,586
Taxation
519
34
553
954
29
983
Non-controlling
 
interests
36
36
47
47
Net
 
result
 
IFRS
 
-EU
1,021
–51
969
2,589
–32
2,556
Adjustment
 
of
 
the
 
EU
 
'IAS
 
39
 
carve
 
out'
–379
–379
–850
–850
Net
 
result
 
IFRS
 
-IASB
 
attributable
 
to
 
equity
 
holder
 
of
 
the
 
parent
642
–51
591
1,739
–32
1,707
1
 
Comprises
 
for
 
the
 
most
 
part
 
the
 
funding
 
charges
 
of
 
ING
 
Groep
 
N.V.
 
(Holding).
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
54
 
c.
 
Banking
 
activities
Segments
 
by
 
line
 
of
 
business
6
 
month
 
period
2020
2019
1
 
January
 
to
 
30
 
June
Retail
Netherlands
Retail
Belgium
Retail
Germany
Retail
Other
Wholesale
Banking
Corporate
Line
Total
Retail
Netherlands
Retail
Belgium
Retail
Germany
Retail
Other
Wholesale
Banking
Corporate
Line
Total
Income
 
Net
 
interest
 
income
1,763
937
801
1,392
1,864
173
6,931
1,740
959
796
1,374
1,831
253
6,953
 
Net
 
fee
 
and
 
commission
 
income
332
207
215
193
561
–2
1,506
329
188
123
212
538
–6
1,386
 
Total
 
investment
 
and
 
other
 
income
175
71
59
134
354
–48
745
190
112
86
100
248
166
902
Total
 
income
2,269
1,215
1,075
1,720
2,780
123
9,182
2,260
1,259
1,005
1,687
2,618
413
9,241
Expenditure
 
Operating
 
expenses
1,088
969
567
1,120
1,728
154
5,626
1,095
873
579
1,061
1,438
192
5,238
 
Addition
 
to
 
loan
 
loss
 
provisions
139
282
14
304
1,256
3
1,998
33
58
–23
187
162
416
Total
 
expenses
1,227
1,251
581
1,424
2,984
156
7,623
1,128
931
556
1,248
1,600
192
5,654
Result
 
before
 
taxation
1,043
–36
494
295
–204
–34
1,558
1,132
328
449
438
1,018
221
3,586
Taxation
262
9
188
85
23
–14
553
287
100
153
123
209
112
983
Non-controlling
 
interests
–1
2
27
8
–0
36
1
38
8
–0
47
Net
 
result
 
IFRS
 
-EU
781
–44
304
183
–235
–19
969
845
229
295
278
801
109
2,556
Adjustment
 
of
 
the
 
EU
 
'IAS
 
39
 
carve
 
out'
–379
–379
–850
–850
Net
 
result
 
IFRS
 
-IASB
781
–44
304
183
–614
–19
591
845
229
295
278
–49
109
1,707
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
55
 
Geographical
 
split
 
of
 
the
 
segments
6
 
month
 
period
2020
2019
1
 
January
 
to
 
30
 
June
Netherlands
Belgium
Germany
Other
Challengers
Growth
Markets
Wholesale
Banking
 
Rest
of
 
World
Other
Total
Netherlands
Belgium
Germany
Other
Challengers
Growth
Markets
1
Wholesale
Banking
 
Rest
of
 
World
1
Other
Total
Income
 
Net
 
interest
 
income
2,097
1,090
1,059
893
799
823
169
6,931
2,061
1,112
1,060
885
800
787
247
6,953
 
Net
 
fee
 
and
 
commission
 
income
494
302
228
136
131
217
–3
1,506
487
270
142
142
156
197
–6
1,386
 
Total
 
investment
 
and
 
other
 
income
197
98
80
14
203
197
–44
745
90
177
108
5
167
183
172
902
Total
 
income
2,788
1,491
1,367
1,043
1,133
1,237
123
9,182
2,638
1,558
1,310
1,032
1,123
1,167
413
9,241
Expenditure
 
Operating
 
expenses
1,736
1,126
652
669
644
644
155
5,626
1,472
1,025
654
638
616
640
193
5,238
 
Addition
 
to
 
loan
 
loss
 
provisions
320
338
241
212
205
678
3
1,998
78
99
–32
92
130
50
416
Total
 
expenses
2,056
1,465
893
882
849
1,322
158
7,623
1,550
1,124
622
730
746
690
193
5,654
Result
 
before
 
taxation
732
26
474
162
284
–85
–35
1,558
1,088
435
689
302
377
477
219
3,586
Retail
 
Banking
1,043
–36
494
74
222
1,796
1,132
328
449
163
275
2,348
Wholesale
 
Banking
–310
62
–20
88
62
–85
–2
–204
–44
106
240
139
102
477
–2
1,018
Corporate
 
Line
–34
–34
221
221
Result
 
before
 
taxation
732
26
474
162
284
–85
–35
1,558
1,088
435
689
302
377
477
219
3,586
Taxation
252
25
170
56
71
–10
–10
553
271
132
233
101
84
48
113
983
Non-controlling
 
interests
–1
2
35
–0
36
–0
1
46
47
Net
 
result
 
IFRS
 
-EU
481
2
302
106
178
–74
–25
969
817
303
454
201
246
429
106
2,556
Adjustment
 
of
 
the
 
EU
 
'IAS
 
39
 
carve
 
out'
–338
3
–97
53
–379
–413
–287
–160
10
–850
Net
 
result
 
IFRS
 
-IASB
143
5
205
159
178
–74
–25
591
404
16
294
211
246
429
106
1,707
1)
 
As
 
from
 
2020
 
financials
 
of
 
Philippines
 
are
 
reported
 
in
 
Growth
 
Markets
 
while
 
previously
 
Wholesale
 
Banking
 
in
 
Philippines
 
was
 
reported
 
in
 
WB
 
Rest
 
of
 
World;
 
historical
 
figures
 
have
 
been
 
adjusted.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
56
 
19
 
Fair
 
value
 
of
 
assets
 
and
 
liabilities
 
a)
 
Financial
 
assets
 
and
 
liabilities
The
 
following
 
table
 
presents
 
the
 
estimated
 
fair
 
values
 
of
 
ING
 
Group’s
 
financial
 
assets
 
and
 
liabilities.
 
Certain
items
 
per
 
the
 
statement
 
of
 
financial
 
position
 
are
 
not
 
included
 
in
 
the
 
table,
 
as
 
they
 
do
 
not
 
meet
 
the
 
definition
of
 
a
 
financial
 
asset
 
or
 
liability.
 
The
 
aggregation
 
of
 
the
 
fair
 
values
 
presented
 
below
 
does
 
not
 
represent,
 
and
should
 
not
 
be
 
construed
 
as
 
representing,
 
the
 
underlying
 
value
 
of
 
ING
 
Group.
 
The
 
Covid-19
 
pandemic
 
impacted
 
the
 
global
 
financial
 
markets
 
in
 
the
 
first
 
six
 
months
 
of
 
2020.
 
ING
 
observed
large
 
volatility
 
in
 
the
 
market
 
resulting
 
in
 
increased
 
spreads,
 
markets
 
distortion
 
and
 
also
 
illiquidity
 
in
 
some
specific
 
markets
 
which
 
has
 
stressed
 
ING’s
 
valuation
 
processes
 
and
 
movements
 
in
 
level
 
classifications.
 
The
volatility
 
in
 
the
 
market
 
has
 
stabilised
 
in
 
the
 
second
 
quarter
 
of
 
2020.
 
Financial
 
Assets
 
and
 
Liabilities,
 
including
Level
 
3,
 
continued
 
to
 
be
 
valued
 
using
 
agreed
 
methodologies
 
and
 
ING
 
continued
 
to
 
limit
 
the
 
unobservable
input
 
to
 
arrive
 
at
 
the
 
most
 
appropriate
 
Fair
 
Market
 
value.
 
 
 
Fair
 
value
 
of
 
financial
 
assets
 
and
 
liabilities
Estimated
 
fair
 
value
Carrying
 
value
 
in
 
the
Statement
 
of
 
financial
position
30
June
2020
31
December
2019
30
June
2020
31
December
2019
Financial
 
assets
Cash
 
and
 
balances
 
with
 
central
 
banks
118,971
53,202
118,971
53,202
Loans
 
and
 
advances
 
to
 
banks
30,671
35,133
30,664
35,136
Financial
 
assets
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
 
Trading
 
assets
53,781
49,254
53,781
49,254
 
Non-trading
 
derivatives
2,488
2,257
2,488
2,257
 
Assets
 
mandatorily
 
as
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
51,142
41,600
51,142
41,600
 
Assets
 
designated
 
as
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
3,700
3,076
3,700
3,076
Financial
 
assets
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
 
Equity
 
securities
1,998
2,306
1,998
2,306
 
Debt
 
securities
35,650
30,483
35,650
30,483
 
Loans
 
and
 
advances
1,345
1,680
1,345
1,680
Securities
 
at
 
amortised
 
cost
52,147
46,928
51,085
46,108
Loans
 
and
 
advances
 
to
 
customers
626,983
621,194
612,387
608,029
Other
 
assets
1
8,381
5,854
8,381
5,854
987,257
892,966
971,591
878,985
Financial
 
liabilities
Deposits
 
from
 
banks
78,531
35,086
78,649
34,826
Customer
 
deposits
606,363
575,055
605,633
574,355
Financial
 
liabilities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
 
Trading
 
liabilities
35,745
28,042
35,745
28,042
 
Non-trading
 
derivatives
2,435
2,215
2,435
2,215
 
Designated
 
as
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
52,461
47,684
52,461
47,684
Other
 
liabilities
2
12,115
9,776
12,115
9,776
Debt
 
securities
 
in
 
issue
120,907
118,844
121,138
118,528
Subordinated
 
loans
16,250
17,253
16,697
16,588
924,807
833,956
924,875
832,014
1
 
Other
 
assets
 
do
 
not
 
include,
 
among
 
others:
 
(deferred)
 
tax
 
assets,
 
net
 
defined
 
benefit
 
asset,
 
inventory,
 
property
 
development
 
and
property
 
obtained
 
from
 
foreclosures.
 
2
 
Other
 
liabilities
 
do
 
not
 
include,
 
among
 
others:
 
(deferred)
 
tax
 
liabilities,
 
net
 
defined
 
benefit
 
and
 
related
 
employee
 
benefit
 
liabilities,
reorganisation
 
and
 
other
 
provisions,
 
other
 
taxation,
 
social
 
security
 
contributions
 
and
 
lease
 
liabilities.
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
57
 
b)
 
Fair
 
value
 
hierarchy
ING
 
Group
 
has
 
categorised
 
its
 
financial
 
instruments
 
that
 
are
 
either
 
measured
 
in
 
the
 
statement
 
of
 
financial
position
 
at
 
fair
 
value
 
or
 
of
 
which
 
the
 
fair
 
value
 
is
 
disclosed,
 
into
 
a
 
three
 
level
 
hierarchy
 
based
 
on
 
the
 
priority
of
 
the
 
inputs
 
to
 
the
 
valuation.
 
The
 
fair
 
value
 
hierarchy
 
gives
 
the
 
highest
 
priority
 
to
 
(unadjusted)
 
quoted
 
prices
in
 
active
 
markets
 
for
 
identical
 
assets
 
or
 
liabilities
 
and
 
the
 
lowest
 
priority
 
to
 
valuation
 
techniques
 
supported
by
 
unobservable
 
inputs.
 
An
 
active
 
market
 
for
 
the
 
asset
 
or
 
liability
 
is
 
a
 
market
 
in
 
which
 
transactions
 
for
 
the
asset
 
or
 
liability
 
occur
 
with
 
sufficient
 
frequency
 
and
 
volume
 
to
 
provide
 
reliable
 
pricing
 
information
 
on
 
an
ongoing
 
basis.
 
The
 
fair
 
value
 
hierarchy
 
consists
 
of
 
three
 
levels,
 
depending
 
upon
 
whether
 
fair
 
values
 
were
determined
 
based
 
on
 
(unadjusted)
 
quoted
 
prices
 
in
 
an
 
active
 
market
 
(Level
 
1),
 
valuation
 
techniques
 
with
observable
 
inputs
 
(Level
 
2)
 
or
 
valuation
 
techniques
 
that
 
incorporate
 
inputs
 
which
 
are
 
unobservable
 
and
which
 
have
 
a
 
more
 
than
 
insignificant
 
impact
 
on
 
the
 
fair
 
value
 
of
 
the
 
instrument
 
(Level
 
3).
 
Financial
 
assets
 
in
Level
 
3
 
include
 
for
 
example
 
illiquid
 
debt
 
securities,
 
complex
 
derivatives,
 
certain
 
complex
 
loans
 
(for
 
which
current
 
market
 
information
 
about
 
similar
 
assets
 
to
 
use
 
as
 
observable,
 
corroborated
 
data
 
for
 
all
 
significant
inputs
 
into
 
a
 
valuation
 
model
 
is
 
not
 
available),
 
and
 
asset
 
backed
 
securities
 
for
 
which
 
there
 
is
 
no
 
active
 
market
and
 
a
 
wide
 
dispersion
 
in
 
quoted
 
prices.
 
Observable
 
inputs
 
reflect
 
market
 
data
 
obtained
 
from
 
independent
 
sources.
 
Unobservable
 
inputs
 
are
 
inputs
which
 
are
 
based
 
on
 
the
 
Group’s
 
own
 
assumptions
 
about
 
the
 
factors
 
that
 
market
 
participants
 
would
 
use
 
in
pricing
 
an
 
asset
 
or
 
liability,
 
developed
 
based
 
on
 
the
 
best
 
information
 
available
 
in
 
the
 
market.
 
Unobservable
inputs
 
may
 
include
 
volatility,
 
correlation,
 
spreads
 
to
 
discount
 
rates,
 
default
 
rates
 
and
 
recovery
 
rates,
prepayment
 
rates,
 
and
 
certain
 
credit
 
spreads.
 
Transfers
 
into
 
and
 
transfers
 
out
 
of
 
fair
 
value
 
hierarchy
 
levels
are
 
made
 
on
 
a
 
quarterly
 
basis.
 
A
 
comprehensive
 
description
 
of
 
Fair
 
value
 
hierarchy
 
is
 
reported
 
in
 
‘Note
 
38
 
Fair
 
value
 
of
 
assets
 
and
 
liabilities’
of
 
the
 
2019
 
Annual
 
Report
 
on
 
Form
 
20-F
 
of
 
ING
 
Group.
 
This
 
chapter
 
of
 
the
 
Interim
 
financial
 
report
 
should
 
be
read
 
in
 
conjunction
 
with
 
the
 
2019
 
Annual
 
Report
 
on
 
Form
 
20-F
 
of
 
ING
 
Group.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
58
 
Methods
 
applied
 
in
 
determining
 
fair
 
values
 
of
 
financial
 
assets
 
and
 
liabilities
 
(carried
 
at
 
fair
 
value)
Level
 
1
Level
 
2
Level
 
3
Total
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
Financial
 
Assets
Financial
 
assets
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
 
-
 
Trading
 
assets
9,361
13,228
43,504
35,852
915
174
53,781
49,254
 
-
 
Non-trading
 
derivatives
2,482
2,249
6
8
2,488
2,257
 
-
 
Assets
 
mandatorily
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
27
22
49,836
40,196
1,280
1,381
51,142
41,600
 
-
 
Assets
 
designated
 
as
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
142
203
2,492
1,628
1,066
1,244
3,700
3,076
Financial
 
assets
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
36,312
32,165
1,057
343
1,624
1,961
38,993
34,468
45,842
45,618
99,372
80,269
4,890
4,768
150,103
130,655
Financial
 
liabilities
Financial
 
liabilities
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
 
Trading
 
liabilities
1,217
1,446
34,332
26,401
197
195
35,745
28,042
 
Non-trading
 
derivatives
1
2,278
2,105
155
110
2,435
2,215
 
Financial
 
liabilities
 
designated
 
as
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
966
1,081
50,712
46,419
783
184
52,461
47,684
2,184
2,527
87,322
74,924
1,135
490
90,641
77,942
 
In
 
the
 
first
 
six
 
months
 
of
 
2020,
 
the
 
increase
 
in
 
financial
 
assets
 
mandatorily
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
and
 
financial
 
liabilities
 
designated
 
as
 
at
 
fair
 
value
 
through
 
profit
 
or
 
loss
 
mainly
 
relates
 
to
 
(reverse)
 
repurchase
transactions
 
for
 
which
 
the
 
valuation
 
technique
 
is
 
supported
 
by
 
observable
 
inputs.
 
In
 
2020
 
there
 
were
 
no
 
significant
 
transfers
 
between
 
level
 
1
 
and
 
2
 
and
 
no
 
significant
 
changes
 
in
 
valuation
techniques.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
59
 
Changes
 
in
 
Level
 
3
 
Financial
 
assets
Trading
 
assets
Non-trading
derivatives
Financial
 
assets
mandatorily
 
at
 
FVPL
Financial
 
assets
designated
 
at
 
FVPL
Financial
 
assets
at
 
FVOCI
Total
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
Opening
 
balance
174
494
8
27
1,381
1,042
1,244
1,075
1,961
2,749
4,768
5,387
Realised
 
gain/loss
 
recognised
 
in
 
the
 
statement
 
of
 
profit
 
or
 
loss
 
during
 
the
 
period
 
1
–42
40
–1
–21
–70
–63
–110
–6
–9
–15
–231
–66
Revaluation
 
recognised
 
in
 
other
 
comprehensive
 
income
 
during
 
the
 
period
 
2
–51
155
–51
155
Purchase
 
of
 
assets
96
28
3
928
1,494
173
360
9
11
1,208
1,893
Sale
 
of
 
assets
–53
–53
–3
–3
–836
–832
–101
–212
–187
–680
–1,179
–1,780
Maturity/settlement
–29
–11
–1
–43
–461
–41
–35
–97
–212
–210
–719
Reclassifications
–279
2
279
1
3
3
4
Transfers
 
into
 
Level
 
3
787
26
4
–2
9
63
785
103
Transfers
 
out
 
of
 
Level
 
3
–18
–72
–86
–88
–101
–53
–205
–214
Exchange
 
rate
 
differences
1
2
–1
–2
1
1
1
Changes
 
in
 
the
 
composition
 
of
 
the
 
group
 
and
 
other
 
changes
2
2
–0
1
2
3
Closing
 
balance
915
174
6
8
1,280
1,381
1,066
1,244
1,624
1,961
4,890
4,768
1
 
Net
 
gains/losses
 
were
 
recorded
 
as
 
‘Valuation
 
results
 
and
 
net
 
trading
 
income’
 
in
 
the
 
statement
 
of
 
profit
 
or
 
loss.
 
The
 
total
 
amounts
includes
 
EUR
 
202
 
million
 
(31
 
December
 
2019:
 
EUR
 
43
 
million)
 
of
 
unrealised
 
gains
 
and
 
losses
 
recognised
 
in
 
the
 
statement
 
of
 
profit
 
or
loss.
 
2
 
Revaluation
 
recognised
 
in
 
other
 
comprehensive
 
income
 
is
 
included
 
on
 
the
 
line
 
‘Net
 
change
 
in
 
fair
 
value
 
of
 
debt
 
instruments
 
at
 
fair
 
value
through
 
other
 
comprehensive
 
income’.
 
In
 
the
 
first
 
six
 
months
 
of
 
2020,
 
the
 
transfer
 
into
 
Level
 
3
 
assets
 
is
 
mainly
 
driven
 
by
 
debt
 
securities
 
that
 
are
 
part
of
 
a
 
structure
 
transferred
 
into
 
level
 
3
 
due
 
to
 
illiquidity
 
in
 
the
 
market
 
which
 
decreased
 
market
 
observability
for
 
an
 
input.
 
Transfers
 
out
 
of
 
Level
 
3
 
is
 
mainly
 
related
 
to
 
debt
 
obligations
 
due
 
to
 
the
 
valuation
 
no
 
longer
 
being
 
significantly
impacted
 
by
 
unobservable
 
inputs.
 
In
 
2019
 
the
 
amounts
 
reported
 
on
 
the
 
line
 
reclassifications
 
rela
 
te
 
to
 
syndicated
 
loans
 
reclassified
 
from
 
trading
assets
 
to
 
financial
 
assets
 
mandatory
 
at
 
FVPL.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
60
 
Changes
 
in
 
Level
 
3
 
Financial
 
liabilities
Financial
 
liabilities
 
designated
 
as
 
at
 
fair
value
 
through
 
profit
 
or
 
loss
Trading
 
liabilities
Non-trading
 
derivatives
Total
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
Opening
 
balance
195
122
110
80
184
708
490
910
Realised
 
gain/loss
 
recognised
 
in
 
the
 
statement
 
of
 
profit
 
or
 
loss
during
 
the
 
period
1
–30
102
28
–16
–10
32
–12
118
Issue
 
of
 
liabilities
32
72
18
46
555
35
605
154
Early
 
repayment
 
of
 
liabilities
–73
–30
–0
–0
–68
–10
–141
–40
Maturity/settlement
–8
–32
–1
–59
–479
–69
–511
Transfers
 
into
 
Level
 
3
92
13
224
49
316
62
Transfers
 
out
 
of
 
Level
 
3
–11
–52
–42
–150
–54
–202
Closing
 
balance
197
195
155
110
783
184
1,135
490
1
 
Net
 
gains/losses
 
were
 
recorded
 
as
 
‘Valuation
 
results
 
and
 
net
 
trading
 
income’
 
in
 
the
 
statement
 
of
 
profit
 
or
 
loss.
 
The
 
total
 
amount
includes
 
EUR
 
13
 
million(31
 
December
 
2019:
 
EUR
 
115
 
million)
 
of
 
unrealised
 
gains
 
and
 
losses
 
recognised
 
in
 
the
 
statement
 
of
 
profit
 
or
loss.
 
In
 
the
 
first
 
six
 
months
 
of
 
2020,
 
the
 
tranfers
 
into
 
level
 
3
 
mainly
 
consisted
 
of
 
debt
 
issued
 
at
 
designated
 
fair
value,
 
mainly
 
structured
 
notes,
 
which
 
were
 
transferred
 
into
 
Level
 
3
 
due
 
to
 
illiquidity
 
in
 
the
 
market
 
which
caused
 
the
 
valuation
 
being
 
significantl
 
y
 
impacted
 
by
 
unobservable
 
inputs.
 
 
In
 
2019,
 
financial
 
liabilities
 
mainly
 
repo’s
 
were
 
transferred
 
out
 
of
 
Level
 
3
 
mainly
 
due
 
to
 
the
 
valuation
 
not
being
 
significantly
 
impacted
 
by
 
unobservable
 
inputs.
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
61
 
Recognition
 
of
 
unrealised
 
gains
 
and
 
losses
 
in
 
Level
 
3
Amounts
 
recognised
 
in
 
the
 
statement
 
of
 
profit
 
or
 
loss
 
relating
 
to
 
unrealised
 
gains
 
and
 
losses
 
during
 
the
 
year
that
 
relates
 
to
 
Level
 
3
 
assets
 
and
 
liabilities
 
are
 
included
 
in
 
the
 
line
 
item
 
‘Valuation
 
results
 
and
 
net
 
trading
income’
 
in
 
the
 
statement
 
of
 
profit
 
or
 
loss.
 
Unrealised
 
gains
 
and
 
losses
 
that
 
relate
 
to
 
‘Financial
 
assets
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income’
are
 
included
 
in
 
the
 
Revaluation
 
reserve
 
 
Equity
 
securities
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
or
 
Debt
 
Instruments
 
at
 
fair
 
value
 
through
 
other
 
comprehensive
 
income.
 
Level
 
3
 
Financial
 
assets
 
and
 
liabilities
Financial
 
assets
 
measured
 
at
 
fair
 
value
 
in
 
the
 
statement
 
of
 
financial
 
position
 
as
 
at
 
30
 
June
 
2020
 
of
 
EUR
 
150
billion
 
includes
 
an
 
amount
 
of
 
EUR
 
4.9
 
billion
 
(
 
3.3%)
 
which
 
is
 
classified
 
as
 
Level
 
3
 
(31
 
December
 
2019:
 
EUR
 
4.8
billion,
 
being
 
3.6%).
 
Changes
 
in
 
Level
 
3
 
from
 
31
 
December
 
2019
 
to
 
30
 
June
 
2020
 
are
 
detailed
 
above
 
in
 
the
table
 
Changes
 
in
 
Level
 
3
 
Financial
 
assets.
 
Financial
 
liabilities
 
measured
 
at
 
fair
 
value
 
in
 
the
 
statement
 
of
 
financial
 
position
 
as
 
at
 
30
 
June
 
2020
 
of
 
EUR
 
91
billion
 
includes
 
an
 
amount
 
of
 
EUR
 
1.1
 
billion
 
(
 
1.3%)
 
which
 
is
 
classified
 
as
 
Level
 
3
 
(31
 
December
 
2019:
 
EUR
 
0.5
billion,
 
being
 
0.6%).
 
Changes
 
in
 
Level
 
3
 
from
 
31
 
December
 
2019
 
to
 
30
 
June
 
2020
 
are
 
disclosed
 
above
 
in
 
the
table
 
‘Changes
 
in
 
Level
 
3
 
Financial
 
liabilities’.
 
Financial
 
assets
 
and
 
liabilities
 
in
 
Level
 
3
 
include
 
both
 
assets
 
and
 
liabilities
 
for
 
which
 
the
 
fair
 
value
 
was
determined
 
using
 
(i)
 
valuation
 
techniques
 
that
 
incorporate
 
unobservable
 
inputs
 
as
 
well
 
as
 
(ii)
 
quoted
 
prices
which
 
have
 
been
 
adjusted
 
to
 
reflect
 
that
 
the
 
market
 
was
 
not
 
actively
 
trading
 
at
 
or
 
around
 
the
 
balance
 
sheet
date.
 
Unobservable
 
inputs
 
are
 
inputs
 
which
 
are
 
based
 
on
 
ING’s
 
own
 
assumptions
 
about
 
the
 
factors
 
that
market
 
participants
 
would
 
use
 
in
 
pricing
 
an
 
asset
 
or
 
liability,
 
developed
 
based
 
on
 
the
 
best
 
information
available
 
in
 
the
 
circumstances.
 
Unobservable
 
inputs
 
may
 
include
 
volatility,
 
correlation,
 
spreads
 
to
 
discount
rates,
 
default
 
rates
 
and
 
recovery
 
rates,
 
prepayment
 
rates,
 
and
 
certain
 
credit
 
spreads.
 
Valuation
 
techniques
that
 
incorporate
 
unobservable
 
inputs
 
are
 
sensitive
 
to
 
the
 
inputs
 
used.
 
 
Of
 
the
 
total
 
amount
 
of
 
financial
 
assets
 
classified
 
as
 
Level
 
3
 
as
 
at
 
30
 
June
 
2020
 
of
 
EUR
 
4.9
 
billion
 
(31
 
December
2019:
 
EUR
 
4.8
 
billion),
 
an
 
amount
 
of
 
EUR
 
2.9
 
billion
 
(
 
59.9%)
 
(31
 
December
 
2019:
 
EUR
 
2.5
 
billion,
 
being
52.6%)
 
is
 
based
 
on
 
unadjusted
 
quoted
 
prices
 
in
 
inactive
 
markets.
 
As
 
ING
 
does
 
not
 
generally
 
adjust
 
quoted
prices
 
using
 
its
 
own
 
inputs,
 
there
 
is
 
no
 
significant
 
sensitivity
 
to
 
ING’s
 
own
 
unobservable
 
inputs.
 
Furthermore,
 
Level
 
3
 
financial
 
assets
 
includes
 
approximately
 
EUR
 
1.1
 
billion
 
(31
 
December
 
2019:
 
EUR
 
1.3
billion)
 
which
 
relates
 
to
 
financial
 
assets
 
that
 
are
 
part
 
of
 
structures
 
that
 
are
 
designed
 
to
 
be
 
fully
 
neutral
 
in
terms
 
of
 
market
 
risk.
 
Such
 
structures
 
include
 
various
 
financial
 
assets
 
and
 
liabilities
 
for
 
which
 
the
 
overall
sensitivity
 
to
 
market
 
risk
 
is
 
insignificant.
 
Whereas
 
the
 
fair
 
value
 
of
 
individual
 
components
 
of
 
these
 
structures
may
 
be
 
determined
 
using
 
different
 
techniques
 
and
 
the
 
fair
 
value
 
of
 
each
 
of
 
the
 
components
 
of
 
these
structures
 
may
 
be
 
sensitive
 
to
 
unobservable
 
inputs,
 
the
 
overall
 
sensitivity
 
is
 
by
 
design
 
not
 
significant.
 
The
 
remaining
 
EUR
 
0.8
 
billion
 
(31
 
December
 
2019:
 
EUR
 
1.0
 
billion)
 
of
 
the
 
fair
 
value
 
classified
 
in
 
Level
 
3
financial
 
assets
 
is
 
established
 
using
 
valuation
 
techniques
 
that
 
incorporates
 
certain
 
inputs
 
that
 
are
unobservable.
 
Of
 
the
 
total
 
amount
 
of
 
financial
 
liabilities
 
classified
 
as
 
Level
 
3
 
as
 
at
 
30
 
June
 
2020
 
of
 
EUR
 
1.1
 
billion
 
(31
December
 
2019:
 
EUR
 
0.5
 
billion),
 
an
 
amount
 
of
 
EUR
 
0.7
 
billion
 
(64.6%)
 
(31
 
December
 
2019:
 
EUR
 
0.2
 
billion,
being
 
39.3%)
 
is
 
based
 
on
 
unadjusted
 
quoted
 
prices
 
in
 
inactive
 
markets.
 
As
 
ING
 
does
 
not
 
generally
 
adjust
quoted
 
prices
 
using
 
its
 
own
 
inputs,
 
there
 
is
 
no
 
significant
 
sensitivity
 
to
 
ING’s
 
own
 
unobservable
 
inputs.
 
Furthermore,
 
Level
 
3
 
financial
 
liabilities
 
includes
 
approximately
 
EUR
 
0.1
 
billion
 
(31
 
December
 
2019:
 
EUR
 
0.1
billion)
 
which
 
relates
 
to
 
financial
 
liabilities
 
that
 
are
 
part
 
of
 
structures
 
that
 
are
 
designed
 
to
 
be
 
fully
 
neutral
 
in
terms
 
of
 
market
 
risk.
 
As
 
explained
 
above,
 
the
 
fair
 
value
 
of
 
each
 
of
 
the
 
components
 
of
 
these
 
structures
 
may
be
 
sensitive
 
to
 
unobservable
 
inputs,
 
but
 
the
 
overall
 
sensitivity
 
is
 
by
 
design
 
not
 
significant.
 
The
 
remaining
 
EUR
 
0.3
 
billion
 
(31
 
December
 
2019:
 
EUR
 
0.2
 
billion)
 
of
 
the
 
fair
 
value
 
classified
 
in
 
Level
 
3
financial
 
liabilities
 
is
 
established
 
using
 
valuation
 
techniques
 
that
 
incorporates
 
certain
 
inputs
 
that
 
are
unobservable.
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
62
 
The
 
table
 
below
 
provides
 
a
 
summary
 
of
 
the
 
valuation
 
techniques,
 
key
 
unobservable
 
inputs
 
and
 
the
 
lower
 
and
upper
 
range
 
of
 
such
 
unobservable
 
inputs,
 
by
 
type
 
of
 
Level
 
3
 
asset/liability.
 
The
 
lower
 
and
 
upper
 
range
mentioned
 
in
 
the
 
overview
 
represent
 
the
 
lowest
 
and
 
highest
 
variance
 
of
 
the
 
respective
 
valuation
 
input
 
as
actually
 
used
 
in
 
the
 
valuation
 
of
 
the
 
different
 
financial
 
instruments.
 
Amounts
 
and
 
percentages
 
stated
 
are
unweighted.
 
The
 
range
 
can
 
vary
 
from
 
period
 
to
 
period
 
subject
 
to
 
market
 
movements
 
and
 
change
 
in
 
Level
 
3
position.
 
Lower
 
and
 
upper
 
bounds
 
reflect
 
the
 
variability
 
of
 
Level
 
3
 
positions
 
and
 
their
 
underlying
 
valuation
inputs
 
in
 
the
 
portfolio,
 
but
 
do
 
not
 
adequately
 
reflect
 
their
 
level
 
of
 
valuation
 
uncertainty.
 
For
 
valuation
uncertainty
 
assessment,
 
reference
 
is
 
made
 
to
 
section
 
Sensitivity
 
analys
 
is
 
of
 
unobservable
 
inputs
 
(Level
 
3).
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
63
 
Valuation
 
techniques
 
and
 
range
 
of
 
unobservable
 
inputs
 
(Level
 
3)
Assets
Liabilities
Valuation
 
techniques
Significant
 
unobservable
 
inputs
Lower
 
range
Upper
 
range
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
At
 
fair
 
value
 
through
 
profit
 
or
 
loss
Debt
 
securities
1,470
920
Price
 
based
Price
 
(%)
0%
0%
107%
121%
Net
 
asset
 
value
Price
 
(%)
n/a
n/a
n/a
n/a
Present
 
value
 
techniques
Credit
 
spread
 
(bps)
n/a
 
n/a
n/a
n/a
Loan
 
pricing
 
model
Credit
 
spread
 
(bps)
n/a
n/a
n/a
n/a
Equity
 
securities
139
146
1
Price
 
based
Price
5,475
5,475
Loans
 
and
 
advances
919
1,576
Price
 
based
Price
 
(%)
0%
0%
100%
104%
Present
 
value
 
techniques
Price
 
(%)
n/a
n/a
n/a
n/a
Credit
 
spread
 
(bps)
2
1
1,013
250
(Reverse)
 
repo's
539
3
434
1
Present
 
value
 
techniques
Interest
 
rate
1%
4%
4%
4%
Structured
 
notes
350
184
Price
 
based
Price
 
(%)
69%
83%
112%
124%
Net
 
asset
 
value
Price
 
(%)
n/a
n/a
n/a
n/a
Option
 
pricing
 
model
Equity
 
volatility
 
(%)
14%
13%
27%
20%
Equity/Equity
 
correlation
0.6
0.6
0.9
0.8
Equity/FX
 
correlation
-0.7
-0.5
0.3
0.3
Dividend
 
yield
 
(%)
1%
2%
5%
4%
Interest
 
rate
 
volatility
 
(%)
n/a
n/a
n/a
n/a
IR/IR
 
correlation
n/a
n/a
n/a
n/a
Present
 
value
 
techniques
Implied
 
correlation
n/a
n/a
n/a
n/a
Derivatives
 
Rates
5
13
83
68
Option
 
pricing
 
model
Interest
 
rate
 
volatility
 
(bps)
17
17
137
137
Interest
 
rate
 
correlation
n/a
n/a
n/a
n/a
IR/INF
 
correlation
n/a
n/a
n/a
n/a
Present
 
value
 
techniques
Reset
 
spread
 
(%)
2%
2%
2%
2%
Prepayment
 
rate
 
(%)
n/a
n/a
n/a
n/a
Inflation
 
rate
 
(%)
n/a
n/a
n/a
n/a
Credit
 
spread
 
(bps)
n/a
n/a
n/a
n/a
 
FX
1
Present
 
value
 
techniques
Inflation
 
rate
 
(%)
n/a
n/a
n/a
n/a
Option
 
pricing
 
model
FX
 
volatility
 
(bps)
9
5
10
8
 
Credit
144
102
185
183
Present
 
value
 
techniques
Credit
 
spread
 
(bps)
4
2
25,961
11,054
Implied
 
correlation
n/a
n/a
n/a
n/a
Jump
 
rate
 
(%)
12%
12%
12%
12%
Price
 
based
Price
 
(%)
99%
n/a
107%
n/a
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
64
 
Valuation
 
techniques
 
and
 
range
 
of
 
unobservable
 
inputs
 
(Level
 
3)
Assets
Liabilities
Valuation
 
techniques
Significant
 
unobservable
 
inputs
Lower
 
range
Upper
 
range
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
30
June
2020
31
December
2019
 
Equity
45
42
80
50
Option
 
pricing
 
model
Equity
 
volatility
 
(%)
3%
4%
113%
84%
Equity/Equity
 
correlation
0.2
-
0.9
-
Equity/FX
 
correlation
-0.6
-0.6
0.3
0.6
Dividend
 
yield
 
(%)
0%
0%
29%
13%
 
Other
5
3
3
3
Option
 
pricing
 
model
Commodity
 
volatility
 
(%)
18%
11%
79%
53%
Com/Com
 
correlation
n/a
0.3
n/a
0.9
Com/FX
 
correlation
-0.5
-0.5
-0.3
-0.3
At
 
fair
 
value
 
through
 
other
 
comprehensive
 
income
 
Debt
Price
 
based
Price
 
(%)
n/a
n/a
n/a
n/a
 
Loans
 
and
 
advances
1,345
1,680
Present
 
value
 
techniques
Prepayment
 
rate
 
(%)
9%
6%
9%
6%
 
Equity
279
282
Present
 
value
 
techniques
Credit
 
spread
 
(bps)
2
n/a
1.91
n/a
Inflation
 
rate
 
(%)
3%
3%
3%
3%
Price
 
(%)
100%
100%
100%
187%
Other
63
n/a
80
n/a
Total
4,890
4,768
1,135
490
 
Valuation
 
techniques
The
 
presented
 
Fair
 
Values
 
include
 
an
 
IFRS
 
Fair
 
Value
 
Adjustment
 
that
 
reflects
 
the
 
fair
 
exit
 
price
 
of
 
which
 
the
valuation
 
changes
 
are
 
booked
 
through
 
P&L
 
or
 
OCI.
 
Additionally,
 
an
 
adjustment
 
that
 
is
 
to
 
capture
 
the
 
90%
 
confidence
 
prudency
 
is
 
considered
 
as
 
Additional
Valuation
 
Adjustment
 
according
 
to
 
CRR
 
Article
 
105/
 
RTS,
 
which
 
is
 
not
 
part
 
of
 
the
 
IFRS
 
Fair
 
Value
 
and
 
is
deducted
 
from
 
CET1.
Sensitivity
 
analysis
 
of
 
unobservable
 
inputs
 
(Level
 
3)
Where
 
the
 
fair
 
value
 
of
 
a
 
financial
 
instrument
 
is
 
determined
 
using
 
inputs
 
which
 
are
 
unobservable
 
and
 
which
have
 
a
 
more
 
than
 
insignificant
 
impact
 
on
 
the
 
fair
 
value
 
of
 
the
 
instrument,
 
the
 
actual
 
value
 
of
 
those
 
inputs
 
at
the
 
balance
 
date
 
may
 
be
 
drawn
 
from
 
a
 
range
 
of
 
reasonably
 
possible
 
alternatives.
 
In
 
line
 
with
 
market
 
practice
the
 
upper
 
and
 
lower
 
bounds
 
of
 
the
 
range
 
of
 
alternative
 
input
 
values
 
reflect
 
a
 
90%
 
level
 
of
 
valuation
 
certainty.
The
 
actual
 
levels
 
chosen
 
for
 
the
 
unobservable
 
inputs
 
in
 
preparing
 
the
 
financial
 
statements
 
are
 
consistent
 
with
the
 
valuation
 
methodology
 
used
 
for
 
fair
 
valued
 
financial
 
instruments.
 
 
If
 
ING
 
had
 
used
 
input
 
values
 
from
 
the
 
upper
 
and
 
lower
 
bound
 
of
 
this
 
range
 
of
 
reasonably
 
possible
 
alternative
input
 
values
 
when
 
valuing
 
these
 
instruments
 
as
 
of
 
30
 
June
 
2020,
 
then
 
the
 
impact
 
would
 
have
 
been
 
higher
 
or
lower
 
as
 
indicated
 
below.
 
The
 
purpose
 
of
 
this
 
disclosure
 
is
 
to
 
present
 
the
 
possible
 
impact
 
of
 
a
 
change
 
of
unobservable
 
inputs
 
in
 
the
 
fair
 
value
 
of
 
financial
 
instruments
 
where
 
unobservable
 
inputs
 
are
 
significant
 
to
the
 
valuation.
 
 
In
 
practice
 
valuation
 
uncertainty
 
is
 
measured
 
and
 
managed
 
per
 
exposure
 
to
 
individual
 
valuation
 
inputs
 
(i.e.
risk
 
factors)
 
at
 
portfolio
 
level
 
across
 
different
 
product
 
categories.
 
Where
 
the
 
disclosure
 
looks
 
at
 
individual
Level
 
3
 
inputs
 
the
 
actual
 
valuation
 
adjustments
 
may
 
also
 
reflect
 
the
 
benefits
 
of
 
portfolio
 
offsets.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
65
 
Because
 
of
 
the
 
approach
 
taken,
 
the
 
valuation
 
uncertainty
 
in
 
the
 
table
 
below
 
is
 
broken
 
down
 
by
 
related
 
risk
class
 
rather
 
than
 
by
 
product.
 
In
 
reality
 
some
 
valuation
 
inputs
 
are
 
interrelated
 
and
 
it
 
would
 
be
 
unlikely
 
that
 
all
 
unobservable
 
inputs
 
would
ever
 
be
 
simultaneously
 
at
 
the
 
limits
 
of
 
their
 
respective
 
ranges
 
of
 
reasonably
 
possible
 
alternatives.
 
Therefore
it
 
can
 
be
 
assumed
 
that
 
the
 
estimates
 
in
 
the
 
table
 
below
 
show
 
a
 
greater
 
fair
 
value
 
uncertainty
 
than
 
the
realistic
 
position
 
at
 
period
 
end
 
assuming
 
normal
 
circumstances/normal
 
markets.
 
 
Also,
 
this
 
disclosure
 
does
 
not
 
attempt
 
to
 
indicate
 
or
 
predict
 
future
 
fair
 
value
 
movement.
 
The
 
numbers
 
in
isolation
 
give
 
limited
 
information
 
as
 
in
 
most
 
cases
 
these
 
Level
 
3
 
assets
 
and
 
liabilities
 
should
 
be
 
seen
 
in
combination
 
with
 
other
 
instruments
 
(for
 
example
 
as
 
a
 
hedge)
 
that
 
are
 
classified
 
as
 
Level
 
2.
 
 
The
 
possible
 
impact
 
of
 
a
 
change
 
of
 
unobservable
 
inputs
 
in
 
the
 
fair
 
value
 
of
 
financial
 
instruments
 
at
 
fair
 
value
through
 
other
 
comprehensive
 
income
 
are
 
estimated
 
to
 
be
 
immaterial.
 
Sensitivity
 
analysis
 
of
 
Level
 
3
 
instruments
Positive
 
fair
 
value
movements
 
from
using
 
reasonable
possible
 
alternatives
Negative
 
fair
 
value
movements
 
from
using
 
reasonable
possible
 
alternatives
30
June
2020
31
December
2019
30
June
2020
31
December
2019
Fair
 
value
 
through
 
profit
 
or
 
loss
Equity
 
(equity
 
derivatives,
 
structured
 
notes)
43
35
–20
Interest
 
rates
 
(Rates
 
derivatives,
 
FX
 
derivatives)
25
40
–1
Credit
 
(Debt
 
securities,
 
Loans,
 
structured
 
notes,
 
credit
 
derivatives)
25
10
–9
93
85
–30
 
 
 
20
 
Legal
 
proceedings
 
 
Settlement
 
agreement:
 
On
 
4
 
September
 
2018,
 
ING
 
announced
 
that
 
it
 
had
 
entered
 
into
 
a
 
settlement
agreement
 
with
 
the
 
Dutch
 
Public
 
Prosecution
 
Service
 
relating
 
to
 
previously
 
disclosed
 
investigations
 
regarding
various
 
requirements
 
for
 
client
 
on-boarding
 
and
 
the
 
prevention
 
of
 
money
 
laundering
 
and
 
corrupt
 
practices.
Under
 
the
 
terms
 
of
 
the
 
settlement
 
agreement
 
ING
 
paid
 
a
 
fine
 
of
 
EUR
 
675
 
million
 
and
 
EUR
 
100
 
million
 
for
disgorgement.
 
In
 
connection
 
with
 
the
 
investigations,
 
ING
 
had
 
also
 
received
 
information
 
requests
 
from
 
the
 
US
Securities
 
and
 
Exchange
 
Commission
 
(“SEC”).
 
As
 
ING
 
announced
 
on
 
5
 
September
 
2018,
 
ING
 
has
 
received
 
a
formal
 
notification
 
from
 
the
 
SEC
 
that
 
it
 
has
 
concluded
 
its
 
investigation.
 
In
 
the
 
letter
 
dated
 
4
 
September
 
2018
the
 
Division
 
of
 
Enforcement
 
states
 
that,
 
based
 
on
 
information
 
as
 
of
 
the
 
date
 
thereof,
 
it
 
does
 
not
 
intend
 
to
recommend
 
an
 
SEC
 
enforcement
 
action
 
against
 
ING.
 
Following
 
the
 
entry
 
into
 
the
 
settlement
 
agreement,
 
ING
has
 
experienced
 
heightened
 
scrutiny
 
from
 
authorities
 
in
 
various
 
countries.
 
ING
 
is
 
also
 
aware,
 
including
 
as
 
a
result
 
of
 
media
 
reports,
 
that
 
other
 
parties
 
may,
 
among
 
other
 
things,
 
seek
 
to
 
commence
 
legal
 
proceedings
against
 
ING
 
in
 
connection
 
with
 
the
 
subject
 
matter
 
of
 
the
 
settlement,
 
have
 
filed
 
requests
 
with
 
the
 
Court
 
of
Appeal
 
in
 
The
 
Netherlands
 
to
 
reconsider
 
the
 
prosecutor’s
 
decision
 
to
 
enter
 
into
 
the
 
settlement
 
agreement
with
 
ING
 
and
 
not
 
to
 
prosecute
 
ING
 
or
 
(former)
 
ING
 
employees
 
and
 
that
 
the
 
Court
 
of
 
Appeal
 
is
 
now
 
taking
procedural
 
steps
 
as
 
part
 
of
 
due
 
process
 
of
 
law
 
before
 
entering
 
into
 
its
 
final
 
decision
 
making.
 
In
 
addition
 
other
parties
 
have
 
filed
 
or
 
may
 
file
 
requests
 
for
 
disciplinary
 
proceedings
 
against
 
ING
 
employees
 
based
 
on
 
the
 
Dutch
“Banker’s
 
oath”.
 
Findings
 
regarding
 
AML
 
processes
:
 
As
 
previously
 
disclosed,
 
after
 
its
 
September
 
2018
 
settlement
 
with
 
Dutch
authorities
 
concerning
 
Anti
 
-Money
 
Laundering
 
matters,
 
and
 
in
 
the
 
context
 
of
 
significantly
 
increased
 
attention
on
 
the
 
prevention
 
of
 
financial
 
economic
 
crime,
 
ING
 
has
 
experienced
 
heightened
 
scrutiny
 
by
 
authorities
 
in
various
 
countries.
 
The
 
interactions
 
with
 
such
 
regulatory
 
and
 
judicial
 
authorities
 
have
 
included,
 
and
 
can
 
be
expected
 
to
 
continue
 
to
 
include,
 
onsite
 
visits,
 
information
 
requests,
 
investigations
 
and
 
other
 
enquiries.
 
Such
interactions,
 
as
 
well
 
as
 
ING’s
 
internal
 
assessments
 
in
 
connection
 
with
 
its
 
global
 
enhancement
 
programme,
have
 
in
 
some
 
cases
 
resulted
 
in
 
satisfactory
 
outcomes,
 
and
 
also
 
have
 
resulted
 
in,
 
and
 
may
 
continue
 
to
 
result
in,
 
findings,
 
or
 
other
 
conclusions
 
which
 
may
 
require
 
appropriate
 
remedial
 
actions
 
by
 
ING,
 
or
 
may
 
have
 
other
consequences.
 
ING
 
intends
 
to
 
continue
 
to
 
work
 
in
 
close
 
cooperation
 
with
 
authorities
 
as
 
it
 
seeks
 
to
 
improve
its
 
management
 
of
 
non-financial
 
risks
 
in
 
terms
 
of
 
policies,
 
tooling,
 
monitoring,
 
governance,
 
knowledge
 
and
behaviour.
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
66
 
Interest
 
rate
 
derivatives
 
claims:
 
ING
 
is
 
involved
 
in
 
several
 
legal
 
proceedings
 
in
 
the
 
Netherlands
 
with
 
respect
to
 
interest
 
rate
 
derivatives
 
that
 
were
 
sold
 
to
 
clients
 
in
 
connection
 
with
 
floating
 
interest
 
rate
 
loans
 
in
 
order
 
to
hedge
 
the
 
interest
 
rate
 
risk
 
of
 
the
 
loans.
 
These
 
proceedings
 
are
 
based
 
on
 
several
 
legal
 
grounds,
 
depending
 
on
the
 
facts
 
and
 
circumstances
 
of
 
each
 
specific
 
case,
 
inter
 
alia
 
alleged
 
breach
 
of
 
duty
 
of
 
care,
 
insufficient
information
 
provided
 
to
 
the
 
clients
 
on
 
the
 
product
 
and
 
its
 
risks
 
and
 
other
 
elements
 
related
 
to
 
the
 
interest
rate
 
derivatives
 
that
 
were
 
sold
 
to
 
clients.
 
In
 
some
 
cases,
 
the
 
court
 
has
 
ruled
 
in
 
favour
 
of
 
the
 
claimants
 
and
awarded
 
damages,
 
annulled
 
the
 
interest
 
rate
 
derivative
 
or
 
ordered
 
repayment
 
of
 
certain
 
amounts
 
to
 
the
claimants.
 
The
 
total
 
amounts
 
that
 
need
 
to
 
be
 
repaid
 
or
 
compensated
 
in
 
some
 
cases
 
still
 
need
 
to
 
be
determined.
 
ING
 
may
 
decide
 
to
 
appeal
 
against
 
adverse
 
rulings.
 
Although
 
the
 
outcome
 
of
 
the
 
pending
litigation
 
and
 
similar
 
cases
 
that
 
may
 
be
 
brought
 
in
 
the
 
future
 
is
 
uncertain,
 
it
 
is
 
possible
 
that
 
the
 
courts
 
may
ultimately
 
rule
 
in
 
favour
 
of
 
the
 
claimants
 
in
 
some
 
or
 
all
 
of
 
such
 
cases.
 
Where
 
appropriate
 
a
 
provision
 
has
been
 
taken.
 
The
 
aggregate
 
financial
 
impact
 
of
 
the
 
current
 
and
 
future
 
litigation
 
could
 
become
 
material.
As
 
requested
 
by
 
the
 
AFM,
 
ING
 
has
 
reviewed
 
a
 
significant
 
part
 
of
 
the
 
files
 
of
 
clients
 
who
 
bought
 
interest
 
rate
derivatives.
 
In
 
December
 
2015,
 
the
 
AFM
 
concluded
 
that
 
Dutch
 
banks
 
may
 
have
 
to
 
re
 
-assess
 
certain
 
client
files,
 
potentially
 
including
 
certain
 
derivative
 
contracts
 
that
 
were
 
terminated
 
prior
 
to
 
April
 
2014
 
or
 
other
 
client
files.
 
As
 
advised
 
by
 
the
 
AFM,
 
the
 
Minister
 
of
 
Finance
 
appointed
 
a
 
Committee
 
of
 
independent
 
experts
 
(the
“Committee”)
 
which
 
has
 
established
 
a
 
uniform
 
recovery
 
framework
 
for
 
Dutch
 
SME
 
clients
 
with
 
interest
 
rate
derivatives.
 
ING
 
has
 
adopted
 
this
 
recovery
 
framework
 
and
 
has
 
reassessed
 
individual
 
files
 
against
 
this
framework.
 
ING
 
has
 
taken
 
an
 
additional
 
provision
 
for
 
the
 
financial
 
consequences
 
of
 
the
 
recovery
 
framework.
In
 
2017,
 
ING
 
has
 
informed
 
the
 
majority
 
of
 
the
 
relevant
 
clients
 
whether
 
they
 
are
 
in
 
scope
 
of
 
the
 
recovery
framework,
 
and
 
thus
 
eligible
 
for
 
compensation,
 
or
 
not.
 
Because
 
implementation
 
by
 
ING
 
of
 
the
 
uniform
recovery
 
framework
 
encountered
 
delay,
 
ING
 
has
 
previously
 
offered
 
advance
 
payments
 
to
 
customers
 
out
 
of
the
 
existing
 
provision.
 
As
 
of
 
December
 
2018,
 
all
 
customers
 
in
 
scope
 
of
 
the
 
uniform
 
recovery
 
framework
 
have
received
 
an
 
offer
 
of
 
compensation
 
from
 
ING
 
(including
 
offers
 
of
 
no
 
compensation).
 
In
 
July
 
2020,
 
the
independent
 
derivative
 
dispute
 
committee
 
rejected
 
all
 
claims
 
by
 
the
 
client
 
against
 
ING
 
in
 
ING’s
 
last
 
open
 
file
under
 
the
 
uniform
 
recovery
 
framework.
 
Interest
 
surcharges
 
claims:
 
ING
 
received
 
complaints
 
and
 
was
 
involved
 
in
 
litigation
 
with
 
natural
 
persons
(natuurlijke
 
personen)
 
in
 
the
 
Netherlands
 
regarding
 
increases
 
in
 
interest
 
surcharges
 
with
 
respect
 
to
 
several
credit
 
products,
 
including
 
but
 
not
 
limited
 
to
 
commercial
 
property
 
(commercieel
 
verhuurd
 
onroerend
 
goed).
ING
 
has
 
reviewed
 
the
 
relevant
 
product
 
portfolio.
 
The
 
provision
 
previously
 
taken
 
has
 
been
 
reversed
 
for
certain
 
of
 
these
 
complaints.
 
All
 
claims
 
are
 
dealt
 
with
 
individually.
 
Thus
 
far,
 
the
 
courts
 
have
 
ruled
 
in
 
favour
 
of
ING
 
in
 
each
 
case,
 
ruling
 
that
 
ING
 
was
 
allowed
 
to
 
increase
 
the
 
interest
 
surcharged
 
based
 
upon
 
the
 
essential
obligations
 
in
 
the
 
contract.
 
In
 
line
 
with
 
the
 
Dutch
 
Supreme
 
Court
 
ruling
 
in
 
a
 
case
 
involving
 
another
 
bank,
 
ING
will
 
continue
 
to
 
deal
 
with
 
all
 
claims
 
individually.
 
Criminal
 
proceedings
 
regarding
 
cash
 
company
 
financing:
 
In
 
June
 
2017,
 
a
 
Belgian
 
criminal
 
Court
 
ruled
 
that
ING
 
Luxembourg
 
assisted
 
third
 
parties
 
in
 
2000
 
to
 
commit
 
a
 
tax
 
fraud
 
in
 
the
 
context
 
of
 
the
 
purchase
 
of
 
the
shares
 
of
 
a
 
cash
 
company.
 
The
 
Court
 
convicted
 
ING
 
Luxembourg,
 
among
 
others,
 
and
 
ordered
 
ING
 
to
 
pay
 
a
penal
 
fine
 
of
 
EUR
 
120,000
 
(suspended
 
for
 
half
 
of
 
the
 
total
 
amount).
 
The
 
court
 
also
 
ordered
 
ING
 
Luxembourg
jointly
 
and
 
severally
 
with
 
other
 
parties,
 
to
 
pay
 
EUR
 
31.48
 
million
 
(together
 
with
 
any
 
interest
 
payable
 
under
applicable
 
law)
 
to
 
the
 
bankruptcy
 
trustee
 
of
 
the
 
cash
 
company.
 
In
 
July
 
2017,
 
ING
 
Luxembourg
 
filed
 
an
 
appeal
against
 
this
 
judgment.
 
A
 
settlement
 
with
 
all
 
the
 
civil
 
parties
 
involved
 
was
 
reached
 
in
 
mid-2018.
 
However,
 
this
settlement
 
does
 
not
 
apply
 
to
 
the
 
criminal
 
conviction
 
of
 
ING
 
Luxembourg.
 
In
 
January
 
2020,
 
the
 
Court
 
of
Appeal
 
of
 
Antwerp
 
reformed
 
the
 
first
 
judgment:
 
ING
 
Luxemburg
 
benefitted
 
from
 
an
 
"opschorting
 
van
 
de
uitspraak/suspension
 
du
 
prononcé"
 
which
 
means
 
that
 
the
 
conviction
 
has
 
been
 
upheld,
 
but
 
no
 
penal
 
sanction
has
 
been
 
pronounced
 
(penalties
 
suspended).
 
The
 
judgement
 
is
 
now
 
final.
 
Mortgage
 
expenses
 
claims:
 
ING
 
Spain
 
has
 
received
 
claims
 
and
 
is
 
involved
 
in
 
procedures
 
with
 
customers
regarding
 
reimbursement
 
of
 
expenses
 
associated
 
with
 
the
 
formalisation
 
of
 
mortgages.
 
In
 
most
 
court
proceedings
 
in
 
first
 
instance
 
the
 
expense
 
clause
 
of
 
the
 
relevant
 
mortgage
 
contract
 
has
 
been
 
declared
 
null
 
and
ING
 
Spain
 
has
 
been
 
ordered
 
to
 
reimburse
 
all
 
or
 
part
 
of
 
the
 
applicable
 
expenses.
 
The
 
courts
 
in
 
first
 
instance
have
 
applied
 
in
 
their
 
rulings
 
different
 
criteria
 
regarding
 
the
 
reimbursement
 
of
 
expenses.
 
ING
 
Spain
 
has
 
filed
an
 
appeal
 
against
 
a
 
number
 
of
 
these
 
court
 
decisions.
 
ING
 
Spain
 
has
 
also
 
been
 
included,
 
together
 
with
 
other
Spanish
 
banks,
 
in
 
three
 
class
 
actions
 
filed
 
by
 
customer
 
associations.
 
The
 
outcome
 
of
 
the
 
pending
 
litigation
and
 
similar
 
cases
 
that
 
may
 
be
 
brought
 
in
 
the
 
future
 
is
 
uncertain.
 
A
 
provision
 
has
 
been
 
taken.
 
However,
 
the
aggregate
 
financial
 
impact
 
of
 
the
 
current
 
and
 
future
 
litigation
 
could
 
change.
 
In
 
February
 
2018,
 
the
 
Spanish
Supreme
 
Court
 
ruled
 
that
 
Stamp
 
Duty
 
(Impuesto
 
de
 
Actos
 
Jurídicos
 
Documentados)
 
expenses
 
are
 
chargeable
to
 
the
 
customer,
 
while
 
in
 
October
 
2018
 
it
 
ruled
 
that
 
Stamp
 
Duty
 
is
 
chargeable
 
to
 
the
 
banks.
 
In
 
November
2018,
 
the
 
Spanish
 
Supreme
 
Court
 
clarified
 
the
 
issue
 
regarding
 
Stamp
 
Duty
 
by
 
stating
 
that
 
this
 
tax
 
should
 
be
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
67
 
borne
 
by
 
the
 
customer.
 
As
 
for
 
the
 
remaining
 
types
 
of
 
the
 
expenses,
 
in
 
January
 
2019,
 
the
 
Spanish
 
Supreme
Court
 
issued
 
several
 
decisions
 
that
 
stated
 
that
 
the
 
client
 
and
 
the
 
bank
 
each
 
have
 
to
 
bear
 
half
 
of
 
the
 
notary
and
 
management
 
company
 
costs
 
and
 
that
 
registry
 
costs
 
have
 
to
 
be
 
borne
 
in
 
full
 
by
 
the
 
bank.
 
Allocation
 
of
valuation
 
costs
 
between
 
the
 
bank
 
and
 
the
 
customer
 
were
 
not
 
addressed
 
by
 
the
 
Spanish
 
Supreme
 
Court
decisions
 
and
 
remain
 
uncertain.
 
In
 
July
 
2020,
 
the
 
European
 
Court
 
of
 
Justice
 
ruled
 
that
 
if
 
the
 
clause
 
that
regulates
 
the
 
mortgage
 
formation
 
costs
 
is
 
declared
 
null
 
and
 
void,
 
any
 
mortgage
 
formation
 
costs
 
payable
pursuant
 
to
 
such
 
clause
 
have
 
to
 
be
 
borne
 
in
 
full
 
by
 
the
 
bank,
 
and
 
not
 
equally
 
divided
 
between
 
the
 
bank
 
and
the
 
customer,
 
contrary
 
to
 
the
 
Spanish
 
Supreme
 
Court
 
in
 
its
 
January
 
2019
 
ruling.
 
ING
 
Spain
 
is
 
assessing
 
the
impact
 
of
 
this
 
decision
 
on
 
claims
 
from
 
customers
 
against
 
ING.
 
For
 
further
 
information
 
regarding
 
legal
 
proceedings
 
we
 
refer
 
to
 
note
 
46
 
“Legal
 
proceedings”
 
in
 
ING
 
Group’s
2019
 
Consolidated
 
financial
 
statements
 
as
 
included
 
in
 
the
 
Form
 
20-F.
 
21
 
Related
 
parties
 
In
 
the
 
normal
 
course
 
of
 
business,
 
ING
 
Group
 
enters
 
into
 
various
 
transactions
 
with
 
related
 
parties.
 
Parties
 
are
considered
 
to
 
be
 
related
 
if
 
one
 
party
 
has
 
the
 
ability
 
to
 
control
 
or
 
exercise
 
significant
 
influence
 
over
 
the
 
other
party
 
in
 
making
 
financial
 
or
 
operating
 
decisions.
 
Related
 
parties
 
of
 
ING
 
Group
 
include,
 
among
 
others,
 
its
subsidiaries,
 
associates,
 
joint
 
ventures,
 
key
 
management
 
personnel,
 
and
 
various
 
defined
 
benefit
 
and
contribution
 
plans.
 
Transactions
 
between
 
related
 
parties
 
include
 
rendering
 
or
 
receiving
 
of
 
services,
 
leases,
transfers
 
under
 
finance
 
arrangements
 
and
 
provisions
 
of
 
guarantees
 
or
 
collateral.
 
All
 
transactions
 
with
 
related
parties
 
took
 
place
 
at
 
conditions
 
customary
 
in
 
the
 
market.
 
There
 
are
 
no
 
significant
 
provisions
 
for
 
doubtful
debts
 
or
 
individually
 
significant
 
bad
 
debt
 
expenses
 
recognised
 
on
 
outstanding
 
bal
 
ances
 
with
 
related
 
parties.
 
22
 
Subsequent
 
events
 
There
 
are
 
no
 
subsequent
 
events
 
to
 
report.
 
23
 
Capital
 
management
 
ING
 
Group’s
 
CET1
 
ratio
 
increased
 
to
 
15.0%
 
in
 
Q2
 
2020
 
(EOY
 
2019:
 
14.6%),
 
mainly
 
due
 
to
 
capital
 
generation
and
 
decreased
 
RWA
 
from
 
various
 
relief
 
measures
 
and
 
management
 
actions
 
taken.
Policy
 
changes
 
due
 
to
 
the
 
Covid-19
 
pandemic
As
 
a
 
reaction
 
to
 
the
 
ongoing
 
global
 
pandemic,
 
the
 
following
 
relevant
 
regulators
 
have
 
introduced
 
a
 
number
 
of
changes
 
to
 
regulatory
 
capital
 
requirements
 
applica
 
ble
 
to
 
ING:
 
 
The
 
DNB
 
decreased
 
ING
 
Group’s
 
Systemic
 
Risk
 
Buffer
 
requirement
 
from
 
3.00%
 
to
 
2.50%.
 
Moreover,
 
various
competent
 
authorities
 
changed
 
or
 
removed
 
Countercyclical
 
Buffer
 
(CCyB)
 
requirements,
 
which
 
reduced
 
the
fully
 
loaded
 
CCyB
 
for
 
ING
 
from
 
24
 
basis
 
points
 
to
 
3
 
basis
 
points.
 
The
 
ECB
 
effectuated
 
Art
 
104(a)
 
CRDV
 
as
 
of
 
the
 
first
 
quarter
 
of
 
2020,
 
which
 
essentially
 
brings
 
forward
 
the
possibility
 
to
 
cover
 
Pillar
 
2
 
Requirements
 
with
 
a
 
mix
 
of
 
own
 
funds
 
instead
 
of
 
CET1
 
only.
 
 
Consequentially,
 
ING
 
Group’s
 
fully
 
loaded
 
Total
 
Capital
 
Maximum
 
Distributable
 
Amount
 
trigger
 
level
decreased
 
from
 
15.49%
 
to
 
14.78%.
 
This
 
also
 
reduced
 
the
 
fully
 
loaded
 
CET1
 
requirement,
 
which
 
decreased
from
 
11.99%
 
to
 
10.51%,
 
and
 
the
 
fully
 
loaded
 
Tier
 
1
 
requirement,
 
which
 
decreased
 
from
 
13.49%
 
to
 
12.34%.
 
 
ING
 
is
 
committed
 
to
 
maintaining
 
a
 
CET1
 
ratio
 
above
 
the
 
prevailing
 
fully
 
loaded
 
requirement
 
plus
 
a
comfortable
 
management
 
buffer.
 
The
 
ECB
 
provided
 
some
 
relief
 
on
 
RWA
 
increases
 
by
 
postponing
 
pending
 
TRIM
 
reviews
 
by
 
at
 
least
 
six
 
months.
The
 
DNB
 
further
 
announced
 
it
 
is
 
delaying
 
the
 
introduction
 
of
 
a
 
floor
 
for
 
mortgage
 
loan
 
risk
 
weighting.
 
The
 
Basel
 
Committee
 
on
 
Banking
 
Supervision
 
announced
 
the
 
postponement
 
of
 
the
 
implementation
 
date
 
of
Basel
 
IV
 
standards
 
by
 
one
 
year
 
to
 
the
 
beginning
 
of
 
2023.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
68
 
Following
 
the
 
CRR
 
amendments
 
due
 
to
 
Covid-19
 
(“CRR
 
quick
 
fix”
 
or
 
CRR
 
2.5),
 
ING
 
adopted
 
a)
 
an
 
extension
 
of
the
 
IFRS
 
9
 
transitional
 
arrangements
 
(EUR
 
0.2
 
billion
 
capital
 
increase),
 
b)
 
the
 
infrastructure
 
support
 
factor
(EUR
 
0.9
 
billion
 
RWA
 
relief)
 
and
 
c)
 
the
 
SME
 
support
 
factor
 
(EUR
 
2.0
 
billion
 
RWA
 
relief).
Dividend
In
 
March
 
2020,
 
ING
 
Group
 
announced
 
that
 
it
 
will
 
suspend
 
any
 
payment
 
of
 
dividends
 
following
 
an
 
industry
wide
 
recommendation
 
of
 
the
 
ECB.
 
The
 
ECB
 
subsequently
 
updated
 
their
 
recommendat
 
ion
 
at
 
the
 
end
 
of
 
July,
extending
 
the
 
timeframe
 
for
 
suspension
 
of
 
dividend
 
payments
 
until
 
1
 
January
 
2021.
 
Any
 
dividend
 
payment
 
by
ING
 
will
 
therefore
 
be
 
delayed
 
until
 
after
 
1
 
January
 
2021.
Ratings
The
 
ratings
 
from
 
S&P,
 
Moody’s
 
and
 
Fitch
 
remained
 
unchanged
 
in
 
the
 
first
 
half
 
of
 
the
 
year.
 
Fitch
 
changed
 
its
outlook
 
on
 
both
 
ING
 
Group
 
and
 
ING
 
Bank
 
to
 
‘Rating
 
Watch
 
Negative’
 
(RWN)
 
on
 
1
 
April
 
2020.
 
Standard
 
&
Poor's
 
changed
 
its
 
outlook
 
for
 
ING
 
Group
 
to
 
'Negative'
 
on
 
23
 
April
 
2020.
Main
 
credit
 
ratings
 
of
 
ING
 
at
 
30
 
June
 
2020
Standard
 
&
 
Poor’s
Moody’s
Fitch
Rating
Outlook
Rating
Outlook
Rating
Outlook
ING
 
Groep
 
N.V.
Long-term
A-
Negative
Baa1
Stable
A+
RWN*
ING
 
Bank
 
N.V.
Long-term
A+
Stable
Aa3
Stable
AA-
RWN*
Short-term
A-1
P-1
F1+
*
 
Rating
 
Watch
 
Negative
 
ING’s
 
key
 
credit
 
ratings
 
and
 
outlook
 
are
 
shown
 
in
 
the
 
table
 
above.
 
Each
 
of
 
these
 
ratings
 
reflects
 
only
 
the
 
view
of
 
the
 
applicable
 
rating
 
agency
 
at
 
the
 
time
 
the
 
rating
 
was
 
issued,
 
and
 
any
 
explanation
 
of
 
the
 
significance
 
of
 
a
rating
 
may
 
be
 
obtained
 
only
 
fro
 
m
 
the
 
rating
 
agency.
 
A
 
security
 
rating
 
is
 
not
 
a
 
recommendation
 
to
 
buy,
 
sell
 
or
 
hold
 
securities
 
and
 
each
 
rating
 
should
 
be
 
evaluated
independently
 
of
 
other
 
ratings.
 
There
 
is
 
no
 
assurance
 
that
 
any
 
credit
 
rating
 
will
 
remain
 
in
 
effect
 
for
 
any
 
given
period
 
of
 
time
 
or
 
that
 
a
 
rating
 
will
 
not
 
be
 
lowered,
 
suspended
 
or
 
withdrawn
 
entirely
 
by
 
the
 
rating
 
agency
 
if,
in
 
the
 
rating
 
agency’s
 
judgment,
 
circumstances
 
so
 
warrant.
 
ING
 
accepts
 
no
 
responsibility
 
for
 
the
 
accuracy
 
or
reliability
 
of
 
the
 
ratings.
 
 
 
 
 
 
 
 
 
 
|
 
 
|
 
statements
|
 
 
 
statements
|
 
 
|
 
 
 
statements
 
 
ING
 
Group
 
Interim
 
financial
 
report
 
on
 
form
 
6-K
 
for
 
the
 
period
 
ended
 
30
 
June
 
2020
 
-
 
Unaudited
69
 
SIGNATURES
 
 
Pursuant
 
to
 
the
 
requirements
 
of
 
the
 
Securities
 
Exchange
 
Act
 
of
 
1934,
 
the
 
registrant
 
has
 
duly
 
caused
 
this
report
 
to
 
be
 
signed
 
on
 
its
 
behalf
 
by
 
the
 
undersigned,
 
thereunto
 
duly
 
authorized.
 
ING
 
Groep
 
N.V.
(Registrant)
 
Date:
 
August
 
5,
 
2020
 
By:
 
/s/T.
 
Phutrakul
T.
 
Phutrakul
Chief
 
Financial
 
Officer