FTD Companies, Inc. (Form: 10-Q, Received: 11/08/2018 06:16:43)

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q



(Mark One)
x	QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Quarterly Period Ended September 30, 2018



o	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission file number 001-35901

FTD Companies, Inc.

(Exact name of registrant as specified in its charter)



Delaware	32-0255852
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)
3113 Woodcreek Drive, Downers Grove, Illinois (Address of principal executive offices)	60515 (Zip Code)

(630) 719-7800

(Registrant’s telephone number, including area code)

Not applicable

(Former name, former address and former fiscal year, if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one):




Large accelerated filer	o	Accelerated filer	x
Non-accelerated filer	¨	Smaller reporting company	o
		Emerging growth company	o

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ¨ No x

There were 28,224,335 shares of the Registrant’s common stock outstanding as of November 2, 2018 .

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FTD COMPANIES, INC.

INDEX TO FORM 10-Q



			Page
PART I.		FINANCIAL INFORMATION
	Item 1.	Financial Statements (Unaudited)	4
		Condensed Consolidated Balance Sheets as of September 30, 2018 and December 31, 2017	4
		Condensed Consolidated Statements of Operations for the Three and Nine Months Ended September 30, 2018 and 2017	5
		Condensed Consolidated Statements of Comprehensive Loss for the Three and Nine Months Ended September 30, 2018 and 2017	6
		Condensed Consolidated Statement of Stockholders’ Equity for the Nine Months Ended September 30, 2018	7
		Condensed Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2018 and 2017	8
		Notes to Condensed Consolidated Financial Statements	9
	Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	29
	Item 3.	Quantitative and Qualitative Disclosures About Market Risk	47
	Item 4.	Controls and Procedures	47

PART II.		OTHER INFORMATION
	Item 1.	Legal Proceedings	47
	Item 1A.	Risk Factors	48
	Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	50
	Item 6.	Exhibits	51

SIGNATURES			52

In this document, references to “FTD Companies,” “FTD,” the “Company,” “we,” “us,” and “our” refer to FTD Companies, Inc. and its consolidated subsidiaries, unless the context otherwise requires.

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Forward-Looking Statements

This Quarterly Report on Form 10-Q (this “Form 10-Q”) contains certain forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, as amended, based on our current expectations, estimates and projections about our operations, industry, financial condition, performance, results of operations, and liquidity. Statements containing words such as “may,” “believe,” “anticipate,” “expect,” “intend,” “plan,” “project,” “projections,” “business outlook,” “estimate,” or similar expressions constitute forward-looking statements. These forward-looking statements include, but are not limited to, statements regarding the exploration of strategic alternatives; the strategic and financial evaluation of our business; our corporate restructuring and cost savings plan and other strategies; our future financial performance, including our 2018 financial outlook; our ability to continue as a going concern, repay or refinance indebtedness and invest in initiatives; expectations about future business plans, prospective performance and opportunities, including potential acquisitions; future financial performance; revenues; segment metrics; operating expenses; market trends, including those in the markets in which we compete; liquidity; cash flows and uses of cash; dividends; capital expenditures; depreciation and amortization; impairment charges; tax payments; foreign currency exchange rates; hedging arrangements; our products and services; pricing; marketing plans; competition; settlement of legal matters; and the impact of accounting changes and other pronouncements. Potential factors that could affect such forward-looking statements include, among others, uncertainties associated with being able to identify, evaluate or complete any strategic alternative or strategic transaction; the impact of the announcement of our review of strategic alternatives, as well as any strategic alternative or strategic transaction that may be pursued, on our business, including our financial and operating results and our employees, suppliers and customers; our ability to implement and realize anticipated benefits from our corporate restructuring and cost savings plan and other initiatives; our ability to repay, refinance or restructure our outstanding debt, and the other factors disclosed in the section entitled “Risk Factors” in our most recent Annual Report on Form 10-K filed with the U.S. Securities and Exchange Commission (“SEC”), and in this Quarterly Report on Form 10-Q, as updated from time to time in our subsequent filings with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which reflect management’s analysis only as of the date hereof. Such forward-looking statements are not guarantees of future performance or results and involve risks and uncertainties that may cause actual performance and results to differ materially from those predicted. Reported results should not be considered an indication of future performance. Except as required by law, we undertake no obligation to publicly release the results of any revision to these forward-looking statements that may be made to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

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PART I—FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

FTD COMPANIES, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(in thousands, except share and per share amounts)

(Unaudited)



	September 30, 2018			December 31, 2017
ASSETS
Current assets:
Cash and cash equivalents	$	23,124		$	29,496
Accounts receivable, net of allowances of $6,731 and $4,957 as of September 30, 2018 and December 31, 2017, respectively	23,829			26,028
Inventories	30,148			25,356
Prepaid expenses and other current assets	11,684			14,911
Total current assets	88,785			95,791
Property and equipment, net	47,598			33,880
Intangible assets, net	104,149			181,965
Goodwill	210,935			277,041
Other assets	10,028			21,648
Total assets	$	461,495		$	610,325
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable	$	43,088		$	70,480
Accrued liabilities	45,702			77,058
Accrued compensation	21,467			14,261
Deferred revenue	6,644			5,280
Income taxes payable	2,600			872
Current portion of long-term debt	255,904			189,666
Total current liabilities	375,405			357,617
Deferred tax liabilities, net	9,659			30,854
Other liabilities	8,468			7,330
Total liabilities	393,532			395,801
Commitments and contingencies (Note 14)
Stockholders’ equity:
Preferred stock, 5,000,000 shares, par value $0.0001, authorized; no shares issued and outstanding	—			—
Common stock, 60,000,000 shares, par value $0.0001, authorized; 30,655,232 and 30,073,087 shares issued as of September 30, 2018 and December 31, 2017, respectively	3			3
Treasury stock, 2,430,897 shares as of September 30, 2018 and December 31, 2017	(65,221		)	(65,221		)
Additional paid-in capital	718,211			705,388
Accumulated deficit	(540,123		)	(384,232		)
Accumulated other comprehensive loss	(44,907		)	(41,414		)
Total stockholders’ equity	67,963			214,524
Total liabilities and stockholders’ equity	$	461,495		$	610,325

The accompanying notes are an integral part of these condensed consolidated financial statements.

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FTD COMPANIES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except per share amounts)

(Unaudited)



	Three Months Ended September 30,						Nine Months Ended September 30,
	2018			2017			2018			2017
Revenues:
Products	$	121,822		$	131,361		$	672,831		$	705,553
Services	26,799			29,943			93,881			100,390
Total revenues	148,621			161,304			766,712			805,943
Operating expenses:
Cost of revenues—products	92,621			98,895			488,838			489,704
Cost of revenues—services	4,180			4,280			13,192			13,024
Sales and marketing	36,202			36,450			189,551			181,570
General and administrative	25,249			27,656			74,083			83,450
Amortization of intangible assets	314			3,820			3,311			11,459
Restructuring and other exit costs	18,097			1,113			18,097			2,057
Impairment of goodwill, intangible assets, and other long-lived assets	411			105,735			139,627			105,735
Total operating expenses	177,074			277,949			926,699			886,999
Operating loss	(28,453		)	(116,645		)	(159,987		)	(81,056		)
Interest income	113			122			354			359
Interest expense	(5,804		)	(2,721		)	(12,920		)	(7,671		)
Other income, net	706			126			842			324
Loss before income taxes	(33,438		)	(119,118		)	(171,711		)	(88,044		)
Benefit from income taxes	(2,228		)	(19,799		)	(15,820		)	(7,464		)
Net loss	$	(31,210	)	$	(99,319	)	$	(155,891	)	$	(80,580	)
Loss per common share:
Basic loss per share	$	(1.11	)	$	(3.61	)	$	(5.59	)	$	(2.93	)
Diluted loss per share	$	(1.11	)	$	(3.61	)	$	(5.59	)	$	(2.93	)

The accompanying notes are an integral part of these condensed consolidated financial statements.

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FTD COMPANIES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS

(Unaudited, in thousands)



	Three Months Ended September 30,						Nine Months Ended September 30,
	2018			2017			2018			2017
Net loss	$	(31,210	)	$	(99,319	)	$	(155,891	)	$	(80,580	)
Other comprehensive income/(loss):
Foreign currency translation	(1,252		)	3,089			(3,713		)	8,935
Cash flow hedges:
Changes in net gains on derivatives, net of tax of $0 and $55 for the three months ended September 30, 2018 and 2017, respectively, and $59 and $162 for the nine months ended September 30, 2018 and 2017, respectively.	—			85			220			257
Other comprehensive income/(loss)	(1,252		)	3,174			(3,493		)	9,192
Total comprehensive loss	$	(32,462	)	$	(96,145	)	$	(159,384	)	$	(71,388	)

The accompanying notes are an integral part of these condensed consolidated financial statements.

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FTD COMPANIES, INC.

CONDENSED CONSOLIDATED STATEMENT OF STOCKHOLDERS’ EQUITY

(Unaudited, in thousands)



	Common Stock			Treasury Stock					Additional Paid-In Capital			Accumulated Other Comprehensive Loss			Accumulated Deficit			Total Stockholders’ Equity
	Shares	Amount		Shares		Amount			Additional Paid-In Capital			Accumulated Other Comprehensive Loss			Accumulated Deficit			Total Stockholders’ Equity
Balance as of December 31, 2017	30,073	$	3	(2,431	)	$	(65,221	)	$	705,388		$	(41,414	)	$	(384,232	)	$	214,524
Net loss	—	—		—		—			—			—			(155,891		)	(155,891		)
Other comprehensive loss	—	—		—		—			—			(3,493		)	—			(3,493		)
Stock-based compensation	—	—		—		—			12,904			—			—			12,904
Vesting of restricted stock units and related repurchases of common stock	477	—		—		—			(494		)	—			—			(494		)
Issuance of common stock through employee stock purchase plan	105	—		—		—			413			—			—			413
Balance as of September 30, 2018	30,655	$	3	(2,431	)	$	(65,221	)	$	718,211		$	(44,907	)	$	(540,123	)	$	67,963

The accompanying notes are an integral part of these condensed consolidated financial statements.

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FTD COMPANIES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited, in thousands)



	Nine Months Ended September 30,
	2018			2017
Cash flows from operating activities:
Net loss	$	(155,891	)	$	(80,580	)
Adjustments to reconcile net loss to net cash used for operating activities:
Depreciation and amortization	11,562			27,778
Impairment of goodwill, intangible assets, and other long-lived assets	139,627			105,735
Stock-based compensation	12,904			8,221
Provision for doubtful accounts receivable	1,926			1,515
Amortization of deferred financing fees	2,154			1,020
Deferred taxes, net	(21,149		)	(17,314		)
Gain on sale of business	(426		)	—
Other, net	(138		)	(95		)
Changes in operating assets and liabilities:
Accounts receivable, net	329			923
Inventories	(4,801		)	(5,770		)
Prepaid expenses and other assets	4,751			4,139
Accounts payable and accrued liabilities	(50,168		)	(62,235		)
Deferred revenue	1,432			750
Income taxes receivable or payable	572			(1,033		)
Other liabilities	1,225			(1,198		)
Net cash used for operating activities	(56,091		)	(18,144		)
Cash flows from investing activities:
Purchases of property and equipment	(26,354		)	(10,677		)
Proceeds from life insurance	10,003			—
Proceeds from sale of business	2,186			—
Net cash used for investing activities	(14,165		)	(10,677		)
Cash flows from financing activities:
Proceeds from revolving lines of credit	272,000			90,000
Payments on term debt and revolving lines of credit	(203,346		)	(115,000		)
Purchases from employee stock plan	412			1,042
Payments for debt financing fees	(4,569		)	—
Repurchases of common stock withheld for taxes	(494		)	(1,983		)
Net cash provided by/(used for) financing activities	64,003			(25,941		)
Effect of foreign currency exchange rate changes on cash and cash equivalents	(119		)	1,605
Change in cash and cash equivalents	(6,372		)	(53,157		)
Cash and cash equivalents, beginning of period	29,496			81,002
Cash and cash equivalents, end of period	$	23,124		$	27,845

The accompanying notes are an integral part of these condensed consolidated financial statements.

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

1. DESCRIPTION OF BUSINESS, BASIS OF PRESENTATION, ACCOUNTING POLICIES, AND RECENT ACCOUNTING PRONOUNCEMENTS

Description of Business

FTD Companies, Inc. (together with its subsidiaries, “FTD” or the “Company”), is a premier floral and gifting company with a vision to be the world’s floral innovator and leader, creating products, brands, and technology-driven services its customers love. The Company provides floral, specialty foods, gift and related products and services to consumers, retail florists, and other retail locations and companies in need of floral and gifting solutions. The business uses the highly recognized FTD ^® and Interflora ^® brands, both supported by the iconic Mercury Man ^® logo. While the Company operates primarily in the United States (“U.S.”) and the United Kingdom (“U.K.”), it has worldwide presence as its Mercury Man logo is displayed in approximately 35,000 floral shops in over 125 countries. The Company’s diversified portfolio of brands also includes ProFlowers ^® , ProPlants ^® , Shari’s Berries ^® , Personal Creations ^® , RedEnvelope ^® , Flying Flowers ^® , and Gifts.com ^™ . While floral arrangements and plants are its primary offerings, the Company also markets and sells gift items, including gourmet-dipped berries and other sweets, personalized gifts, gift baskets, wine and champagne, and jewelry.

The principal operating subsidiaries of FTD Companies, Inc. are Florists’ Transworld Delivery, Inc., FTD.COM Inc. (“FTD.com”), Interflora British Unit (“Interflora”), and Provide Commerce, Inc. (“Provide Commerce”). The operations of the Company include those of its subsidiary, Interflora, Inc., of which one-third is owned by a third party. The Company’s corporate headquarters is located in Downers Grove, Illinois. The Company also maintains offices in San Diego, California; Woodridge, Illinois; Centerbrook, Connecticut; Sleaford, England; and Hyderabad, India; and distribution centers in various locations throughout the U.S.

Basis of Presentation

The Company’s consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the U.S. (“GAAP”). All intercompany accounts and transactions have been eliminated in consolidation.

The preparation of financial statements in accordance with GAAP requires management to make accounting policy elections, estimates and assumptions that affect a number of reported amounts and related disclosures in the consolidated financial statements. Management bases its estimates on historical experience and assumptions that it believes are reasonable. Actual results could differ from those estimates and assumptions.

These condensed consolidated financial statements should be read in conjunction with the Company’s audited consolidated financial statements included in the Company’s Form 10-K for the year ended December 31, 2017 .

Going Concern

The condensed consolidated financial statements have been prepared assuming the Company will continue as a going concern. The ability to continue as a going concern is dependent on the Company generating profitable operating results, having sufficient liquidity, maintaining compliance with the revised financial covenants and other requirements under the Amended Credit Agreement (as defined below), and refinancing or repaying the indebtedness outstanding under the Amended Credit Agreement, including in connection with a sale or merger of the Company or other strategic transaction.

As described in more detail in Note 6—“Financing Arrangements,” on May 31, 2018, the Company entered into the Third Amendment to Credit Agreement (the Credit Agreement, as defined in Note 6—“Financing Arrangements,” as previously amended and as further amended by the Third Amendment, is referred to in this Form 10-Q as the “Third Amendment”) with its lenders, which included an agreement by the lenders to waive existing defaults caused by (1) the inclusion of a going concern uncertainty explanatory paragraph in the audit opinion on the Company’s financial statements for the year ended December 31, 2017 and (2) the breach of the consolidated net leverage ratio covenant for the three months ended March 31, 2018. Among other modifications to the Credit Agreement, the Third Amendment revised the consolidated net leverage ratio and fixed charge coverage ratio covenants for each quarterly period through the September 19, 2019 maturity date, as well as the interest rates applicable to the borrowings.

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Also as described in more detail in Note 6—“Financing Arrangements,” on September 28, 2018, the Company entered into the Fourth Amendment to Credit Agreement (the Third Amendment, as further amended by the Fourth Amendment, is referred to in this Form 10-Q as the “Fourth Amendment”) with its lenders. Among other modifications to the Credit Agreement, the Fourth Amendment modified the measurement dates for the consolidated net leverage ratio and fixed charge coverage ratio covenant tests such that the next measurement date was revised to the twelve month period ended October 31, 2018, from the four fiscal quarter period ended September 30, 2018, with the specific required ratio levels otherwise unchanged from the Third Amendment.

As discussed in Note 6—“Financing Arrangements” and disclosed in Note 16—“Subsequent Events,” the Company entered into the Fifth Amendment to Credit Agreement (the Fourth Amendment, as further amended by the Fifth Amendment, is referred to in this Form 10-Q as the “Fifth Amendment”) and the Sixth Amendment to Credit Agreement (the Fifth Amendment, as further amended by the Sixth Amendment, is referred to in this Form 10-Q as the “Sixth Amendment” or the “Amended Credit Agreement”) with its lenders on October 31, 2018 and November 5, 2018, respectively. Among other modifications to the Fourth Amendment, the Fifth Amendment further restricted the Company’s combined usage of the revolving credit facility portion of the Credit Agreement. The Fifth Amendment also modified the measurement dates for the consolidated net leverage ratio and fixed charge coverage ratio covenant tests from the dates set forth in the Fourth Amendment such that the next measurement date was revised to the twelve month period ending November 30, 2018 from the twelve month period ended October 31, 2018. The Fifth Amendment also established the consolidated net leverage and fixed charge coverage ratios for the twelve month period ending November 30, 2018 with the required ratio levels for the remaining periods otherwise unchanged from the Third Amendment. In addition, the Fifth Amendment subjects the Company to certain additional restrictions on capital expenditures and certain additional events of default. The Sixth Amendment, or Amended Credit Agreement, further restricts the Company’s combined usage of the revolving credit facility portion of the Credit Agreement to amounts ranging from $90 million to $170 million based on the Company’s expected borrowing needs at various points in its business cycle. The Sixth Amendment, or Amended Credit Agreement, also revises the consolidated net leverage ratio and fixed charge coverage ratio covenants set forth in the Fifth Amendment for each period through the September 19, 2019 maturity date of the Amended Credit Agreement.

Based on the Company’s 2018 year-to-date results of operations and outlook for the remainder of the term of the Amended Credit Agreement, the Company currently anticipates that it will be in compliance with the revised financial covenants under the Amended Credit Agreement. However, the Company also will need to make sufficient progress in addressing the need to refinance or repay the indebtedness outstanding under the Amended Credit Agreement such that the Company is able to obtain an audit opinion with no modifications on the Company’s financial statements for the year ending December 31, 2018. If the Company is unable to meet the revised financial covenants or other requirements of the Amended Credit Agreement and is unable to obtain waivers or amendments from its lenders, the lenders could exercise remedies under the Amended Credit Agreement and repayment of the debt owed under the Amended Credit Agreement could be accelerated. The Company does not expect that it could repay all of its outstanding indebtedness if the repayment of such indebtedness was accelerated.

As part of the Company’s efforts to address these issues, as previously announced, the Company’s board of directors has initiated a review of strategic alternatives. The strategic alternatives under consideration include, but are not limited to, a sale or merger of the Company, the Company continuing to pursue value-enhancing initiatives as a standalone company, and potential financings or other equity transactions. The Company also announced a corporate restructuring and cost savings plan, under which opportunities to optimize operations, drive efficiency, and reduce costs have been identified.

As noted above, the Company will need to refinance or repay the indebtedness outstanding under the Amended Credit Agreement no later than the September 2019 maturity date of the Amended Credit Agreement. There can be no assurance that the Company will be able to effect a refinancing on acceptable terms or repay the indebtedness outstanding, when required or if at all, including as a result of the strategic alternatives review noted above. In this regard, there can be no assurance that the strategic alternatives review will result in any particular strategic alternative or strategic transaction. If the Company is not successful in its initiatives or does not have sufficient liquidity to fund its business activities, the Company may be forced to limit its business activities or be unable to continue as a going concern, which would have a material adverse effect on its results of operations and financial condition. The uncertainties identified above raise substantial doubt about the Company’s ability to continue as a going concern. The financial statements included in this Form 10-Q do not include any adjustments that might result from the outcome of the Company’s efforts to address these uncertainties.

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Accounting Policies

With the exception of the Company’s revenue recognition and income tax policies as noted below, refer to the Company’s audited consolidated financial statements included in the Company’s Form 10-K for the year ended December 31, 2017 for a discussion of the Company’s accounting policies, as updated below for recently adopted accounting standards.

Revenue Recognition

The Company adopted Financial Accounting Standards Board (“FASB”) Accounting Standards Codification Topic 606 (“ASC 606”), Revenue from Contracts with Customers effective January 1, 2018, using the modified retrospective method. This method requires that the cumulative effect of the initial application is recognized as an adjustment to the opening balance of the Company’s retained earnings at January 1, 2018. However, the adoption did not have a material impact on the Company’s revenue recognition. As such, the Company did not record an adjustment to its beginning balance of retained earnings as of January 1, 2018.

The Company recognizes revenue from short-term contracts for the sale of various products and services to its customers, which include consumers, floral network members, and wholesale customers. Sales to consumers are generated via the Company’s websites, mobile sites, or over the telephone with payment made either at the time the order is placed or upon shipment. Product revenues from these short-term contracts are single performance obligations and are considered complete upon delivery to the recipient. Amounts collected from customers upon placement of an order are recorded as deferred revenue and recognized upon delivery of the product. Products revenues, less discounts and refunds, and the related cost of revenues are recognized when control of the goods is transferred to the recipient, which is generally upon delivery. Product sales are not refundable other than as related to customer service issues. Shipping and service fees charged to customers are recognized at the time the related products revenues are recognized and are included in products revenues. Shipping and delivery costs are included in cost of revenues. Sales taxes are collected from customers and remitted to the appropriate taxing authorities and are not reflected in the Company’s condensed consolidated statements of operations as revenues.

The Company generally recognizes revenues for sales to consumers on a gross basis because the Company controls the goods before they are transferred to the recipient as the Company (i) bears primary responsibility for fulfilling the promise to the customer; (ii) bears inventory risk before and/or after the good or service is transferred to the customer; and (iii) has discretion in establishing the price for the sale of the good or service to the customer.

Services revenues related to orders sent through the floral network are variable based on either the number of orders or the value of orders and are recognized in the period in which the orders are delivered. Membership and other subscription-based fees are recognized monthly as earned, on a month-to-month basis. Each service offered by the Company is separate and distinct from other services and represents an individual performance obligation.

The Company also sells point-of-sale systems and related technology services to its floral network members and recognizes revenue in accordance with ASC 606. For hardware sales that include software, revenues are recognized when delivery, installation and customer acceptance have all occurred. The transaction price for point-of-sale systems is based on the equipment and the software modules ordered by the customer and include installation and training for the system. The sale of the system is considered a single performance obligation since the installation and training are a significant part of the sale in order for the floral network member to send and receive floral orders through the point-of-sale systems. The Company recognizes revenues on hardware which is sold without software at the time of delivery.

Probability of collection for both products and services revenue is assessed based on a number of factors, including past transaction history with the customer and the creditworthiness of the customer. If it is determined that collectability is not reasonably assured, revenues are not recognized until collectability becomes reasonably assured.

The Company incurs contract costs that are incremental costs incurred for obtaining a contract. These contract costs are short-term (less than a year) and are expensed as incurred based on the practical expedient provided in ASC 606. As such, the Company does not capitalize costs incurred for obtaining a contract.

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Income Taxes

We apply the provisions of ASC 740, Income Taxes (“ASC 740”). Under ASC 740, deferred tax assets and liabilities are determined based on differences between the financial reporting and tax bases of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to reverse. We record a valuation allowance to reduce our deferred tax assets to the amount that is more-likely-than-not to be realized. In evaluating our ability to recover our deferred tax assets, we consider all available positive and negative evidence, including our operating results, ongoing tax planning, and forecasts of future taxable income on a jurisdiction-by-jurisdiction basis. In accordance with ASC 740, we recognize, in our consolidated financial statements, the impact of our tax positions that are more-likely-than-not to be sustained upon examination based on the technical merits of the positions. We recognize interest and penalties for uncertain tax positions in income tax expense.

Our U.S. businesses were in a cumulative three year net loss position, adjusted for permanent items, at the end of the three months ended September 30, 2018. Given the cumulative losses, which are negative evidence that was considered in assessing the realizability of the U.S. deferred tax assets, we did not consider future taxable income exclusive of reversing temporary differences and carryforwards nor did we consider tax planning strategies related to those businesses. We did consider the future reversal of existing taxable temporary differences as positive evidence that was considered in assessing the need for a valuation allowance. At September 30, 2018, the U.S. businesses were in a net deferred tax liability position. Based on a scheduling analysis, the deferred tax liabilities will be reversed over future periods and create taxable income that will exceed the deductions created by the reversal of the deferred tax assets. We believe that this presents sufficient positive evidence to overcome the negative evidence presented by the cumulative net losses.

Recent Accounting Pronouncements

Recently Adopted Accounting Standards

In March 2018, the FASB issued Accounting Standards Update (“ASU”) 2018-05, Income Taxes (Topic 740)—Amendments to SEC Paragraphs Pursuant to SEC Staff Accounting Bulletin No. 118 , which provides guidance from the SEC allowing for the recognition of provisional amounts in the financial statements for the year ended December 31, 2017 as a result of the U.S. Tax Cuts and Jobs Act (“TCJA”) that was signed into law in December 2017. The guidance allows for a measurement period of up to one year from the enactment date to finalize the accounting related to the TCJA. The Company has applied the guidance in this update in its financial statements for the nine months ended September 30, 2018 and will finalize and record any adjustments related to the TCJA within the one year measurement period. The Company does not currently anticipate any material adjustments related to the TCJA.

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers (Topic 606) and issued subsequent amendments to the initial guidance in August 2015, March 2016, April 2016, May 2016, and December 2016 within ASU 2015-14, ASU 2016-08, ASU 2016-10, ASU 2016-12, and ASU 2016-20, respectively (collectively, “Topic 606”). Topic 606 supersedes nearly all existing revenue recognition guidance under GAAP. The core principle of Topic 606 is to recognize revenues when promised goods or services are transferred to customers in an amount that reflects the consideration that is expected to be received for those goods or services. The Company adopted the guidance under this topic as of January 1, 2018 with no material impact to its consolidated financial statements. See Accounting Policies— Revenue Recognition above. The disclosures required by ASC 606 have been included in Note 2—Segment Information.

In January 2016, the FASB issued ASU No. 2016-01, Financial Instruments—Overall: Recognition and Measurement of Financial Assets and Financial Liabilities (Subtopic 825-10). The updated guidance enhances the reporting model for financial instruments, and includes amendments to address aspects of recognition, measurement, presentation and disclosure. The Company adopted the guidance under this topic as of January 1, 2018 with no impact to its consolidated financial statements.

In August 2016, the FASB issued ASU 2016-15, Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and Cash Payments. This update was issued to address the diversity in practice related to the classification of certain cash receipts and payments in the statement of cash flows by adding or clarifying guidance on eight specific cash flow issues. The Company adopted the guidance under this topic as of January 1, 2018 with no impact to its consolidated financial statements.

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

In May 2017, the FASB issued ASU 2017-09, Compensation—Stock Compensation (Topic 718): Scope of Modification Accounting . This update was issued to provide clarity and reduce diversity in practice as well as cost and complexity when applying the guidance in Topic 718 to the modification of terms or conditions of a share-based payment award. The amendments provide guidance on determining which changes to the terms and conditions of share-based payment awards would require an entity to apply modification accounting under Topic 718. The Company adopted the guidance under this topic as of January 1, 2018 with no impact to its consolidated financial statements.

Recently Issued Accounting Standards

In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842) . This update requires the recognition of certain lease assets and lease liabilities on the balance sheet as well as the disclosure of key information about leasing arrangements. ASU 2016-02 includes a number of optional practical expedients which may be elected by the Company. In July 2018, the FASB issued ASU 2018-10, Codification Improvements to Topic 842 (Leases) , which provides narrow amendments to clarify how to apply certain aspects of the new lease standard, and ASU 2018-11, Targeted Improvements to Topic 842 (Leases) , which provides an additional, optional transition method that allows entities to initially apply the requirements by recognizing a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption. An entity that adopts this method must report comparative periods in accordance with current guidance ( Topic 840 ). The amendments will be effective for the Company for fiscal years, and the interim periods within those years, beginning after December 15, 2018, with early adoption permitted. The Company anticipates adopting this ASU effective January 1, 2019 using the new transition method. The Company expects to recognize a liability and corresponding asset associated with in-scope operating leases but is still in the process of determining those amounts and the processes required to account for leasing activity on an ongoing basis. The Company is currently assessing the impact of this update on its consolidated statements of income. The impact of this topic is non-cash in nature and, as such, it will not affect the Company’s cash flows.

In June 2016, the FASB issued ASU 2016-13, Financial Instruments—Credit Losses (Topic 326) . This update seeks to provide financial statement users with more decision-useful information about the expected credit losses on financial instruments, including trade receivables, and other commitments to extend credit held by a reporting entity at each reporting date. The amendments require an entity to replace the incurred loss impairment methodology in current GAAP with a methodology that reflects current expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. The amendments are effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019. Early adoption is permitted for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2018. The amendments will be applied through a cumulative-effect adjustment to retained earnings as of the beginning of the first reporting period in which guidance is effective, which is a modified-retrospective approach. The Company is currently assessing the impact of this update on its consolidated financial statements.

In August 2017, the FASB issued ASU 2017-12, Derivatives and Hedging (Topic 815): Targeted Improvements to Accounting for Hedging Activities . This update seeks to improve the financial reporting of hedging relationships to better portray the economic results of an entity’s risk management activities in its financial statements and make certain targeted improvements to simplify the application of the hedge accounting guidance in current GAAP. The amendments in this update better align an entity’s risk management activities and financial reporting for hedging relationships through changes to both the designation and measurement guidance for qualifying hedging relationships and presentation of hedge results. For cash flow and net investment hedges as of the adoption date, this ASU requires a modified retrospective approach. The amended presentation and disclosure guidance is required only prospectively. The amendments in this ASU are effective for the Company’s fiscal year beginning after December 31, 2018, with early adoption permitted. The Company is currently assessing the impact of this update on its consolidated financial statements.

In February 2018, the FASB issued ASU 2018-02, Income Statement—Reporting Comprehensive Income (Topic 220): Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income . This update allows for a reclassification from accumulated other comprehensive income to retained earnings for stranded tax effects resulting from the TCJA. This update also requires certain disclosures about stranded tax effects. The amendments in this ASU will be effective for the Company for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2018, with early adoption permitted. The Company is currently assessing the impact of this update on its consolidated financial statements.

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

In June 2018, the FASB issued ASU 2018-07, Compensation—Stock Compensation (Topic 718): Improvements to Nonemployee Share-Based Payment Accounting . This update allows existing employee guidance to apply to non-employee share-based transactions (as long as the transaction is not effectively a form of financing), with the exception of specific guidance related to the attribution of compensation cost. The cost of nonemployee awards will continue to be recorded as if the grantor had paid cash for the goods or services. The amendments in this ASU will be effective for the Company for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2018, with early adoption permitted. The Company is currently assessing the impact of this update on its consolidated financial statements.

I n July 2018, the FASB issued ASU 2018-09, Codification Improvements. This update facilitates technical corrections, clarifications and other minor improvements and should eliminate the need for periodic agenda requests for narrow and incremental items. The FASB does not expect these changes to have a significant administrative cost to most entities. Some of the amendments in this ASU do not require transition guidance and were effective upon issuance. However, many of the amendments do have transition guidance effective for the Company for annual periods beginning after December 15, 2018. The Company is currently assessing the impact of this update on its consolidated financial statements.

In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement . This update eliminates, amends and adds disclosure requirements for fair value measurement. Entities will no longer be required to disclose the amount of and reasons for transfers between Level 1 and Level 2 of the fair value hierarchy, but public companies will be required to disclose the range and the weighted average used to develop significant unobservable inputs for Level 3 fair value measurements. The amendments in this ASU are effective for all entities for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019. The Company is currently assessing the impact of this update on its consolidated financial statements.

In August 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That is a Service Contract. This update aligns the requirements for capitalizing implementation costs incurred in a cloud computing arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. The amendments in this ASU are effective for all entities for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019. The Company is currently assessing the impact of this update on its consolidated financial statements.

2. SEGMENT INFORMATION

The Company reports its business in three reportable segments: U.S. Consumer, Florist, and International. Prior to January 1, 2018, the Company reported its business in four reportable segments. As a result of a change in the information provided to and utilized by the Company’s then-current Chief Executive Officer (who was also the Company’s Chief Operating Decision Maker (“CODM”)) to assess the performance of the business, the Company combined the previous Provide Commerce and Consumer segments into one reportable segment. There have been no changes to the Company’s reporting units, which remain FTD.com (previously referred to as Consumer), Florist, International, ProFlowers/Gourmet Foods, and Personal Creations.

The Company follows the reporting requirements of ASC 280, Segment Reporting . Management measures and reviews the Company’s operating results by segment in accordance with the “management approach” defined in ASC 280. The reportable segments identified below were the segments of the Company for which separate financial information was available and for which segment results were regularly reviewed by the Company’s CODM to make decisions about the allocation of resources and to assess performance. The CODM uses segment operating income to evaluate the performance of the business segments and make decisions about allocating resources among segments. Segment operating income is operating income excluding depreciation, amortization, impairment of goodwill, intangible assets and other long-lived assets, litigation and dispute settlement charges or gains, transaction-related costs, restructuring and other exit costs and corporate reorganization costs. Stock-based and incentive compensation and general corporate expenses are not allocated to the segments. Segment operating income is prior to intersegment eliminations and excludes other expense, net.

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Below is a reconciliation of segment revenues to consolidated revenues (in thousands):



	Three Months Ended September 30,						Nine Months Ended September 30,
	2018			2017			2018			2017
Products revenues:
U.S. Consumer	$	91,160		$	98,264		$	547,603		$	586,739
Florist	8,160			8,630			34,634			37,612
International	25,101			27,497			101,512			93,385
Segment products revenues	124,421			134,391			683,749			717,736
Services revenues:
Florist	23,024			26,035			80,682			87,649
International	3,835			3,980			13,453			13,031
Segment services revenues	26,859			30,015			94,135			100,680
Intersegment eliminations	(2,659		)	(3,102		)	(11,172		)	(12,473		)
Consolidated revenues	$	148,621		$	161,304		$	766,712		$	805,943

Intersegment revenues represent amounts charged from one segment to the other for services provided based on order volume at a set rate per order. Intersegment revenues by segment were as follows (in thousands):



	Three Months Ended September 30,						Nine Months Ended September 30,
	2018			2017			2018			2017
Intersegment revenues:
U.S. Consumer	$	(2,599	)	$	(3,030	)	$	(10,918	)	$	(12,183	)
Florist	(60		)	(72		)	(254		)	(290		)
Total intersegment revenues	$	(2,659	)	$	(3,102	)	$	(11,172	)	$	(12,473	)

The U.S. Consumer segment is comprised of the FTD.com, ProFlowers, Gourmet Foods, and Personal Creations business units. The revenues for the business units were as follows (in thousands):



	Three Months Ended September 30,				Nine Months Ended September 30,
	2018		2017		2018		2017
U.S. Consumer segment revenues:
FTD.com	$	36,444	$	43,631	$	174,043	$	196,548
ProFlowers	28,372		30,639		205,158		227,864
Gourmet Foods	11,116		11,087		107,733		112,285
Personal Creations	15,228		12,907		60,669		50,042
Total U.S. Consumer segment revenues	$	91,160	$	98,264	$	547,603	$	586,739

Geographic revenues from sales to external customers were as follows for the periods presented (in thousands):



	Three Months Ended September 30,				Nine Months Ended September 30,
	2018		2017		2018		2017
U.S.	$	119,685	$	129,827	$	651,747	$	699,527
U.K.	28,936		31,477		114,965		106,416
Consolidated revenues	$	148,621	$	161,304	$	766,712	$	805,943

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Below is a reconciliation of segment operating income/(loss) to consolidated operating loss and loss before income taxes (in thousands):



	Three Months Ended September 30,						Nine Months Ended September 30,
	2018			2017			2018			2017
Segment operating income/(loss) ^(a)
U.S. Consumer	$	(8,234	)	$	(3,079	)	$	(9,994	)	$	37,146
Florist	8,837			9,552			31,951			35,757
International	1,963			3,384			11,728			11,982
Total segment operating income	2,566			9,857			33,685			84,885
Unallocated expenses ^(b)	(27,266		)	(11,573		)	(42,483		)	(32,428		)
Impairment of goodwill, intangible assets, and other long-lived assets	(411		)	(105,735		)	(139,627		)	(105,735		)
Depreciation expense and amortization of intangible assets	(3,342		)	(9,194		)	(11,562		)	(27,778		)
Operating loss	(28,453		)	(116,645		)	(159,987		)	(81,056		)
Interest expense, net	(5,691		)	(2,599		)	(12,566		)	(7,312		)
Other income, net	706			126			842			324
Loss before income taxes	$	(33,438	)	$	(119,118	)	$	(171,711	)	$	(88,044	)

(a)

Segment operating income/(loss) is operating income/(loss) excluding depreciation, amortization, impairment of goodwill, intangible assets, and other long-lived assets, litigation and dispute settlement charges and gains, transaction-related costs, restructuring and other exit costs, and corporate reorganization costs. In addition, stock-based and incentive compensation and general corporate expenses are not allocated to the segments. Segment operating income/(loss) is prior to intersegment eliminations and excludes other income/(expense), net.


(b)	Unallocated expenses include various corporate costs, such as executive management, corporate finance, and legal costs. In addition, unallocated expenses include stock-based and incentive compensation, litigation and dispute settlement charges and gains, transaction-related costs, restructuring and other exit costs, and corporate reorganization costs.

3. FINANCING RECEIVABLES

The Company has financing receivables related to equipment sales to its floral network members. The current and noncurrent portions of financing receivables are included in accounts receivable and other assets, respectively, in the condensed consolidated balance sheets. The Company assesses financing receivables individually for balances due from current floral network members and collectively for balances due from terminated floral network members.

The credit quality and the aging of financing receivables was as follows (in thousands):



	September 30, 2018		December 31, 2017
Current	$	8,956	$	10,571
Past due:
1 - 150 days past due	268		167
151 - 364 days past due	179		213
365 - 730 days past due	277		184
731 or more days past due	404		357
Total	$	10,084	$	11,492

Financing receivables on nonaccrual status totaled $1.2 million and $1.0 million at September 30, 2018 and December 31, 2017 , respectively.

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The allowance for credit losses and the recorded investment in financing receivables were as follows (in thousands):



	Nine Months Ended September 30,
	2018			2017
Allowance for credit losses:
Balance as of January 1	$	912		$	846
Provision	279			280
Write-offs charged against allowance	(113		)	(276		)
Balance at September 30	$	1,078		$	850
Ending balance collectively evaluated for impairment	$	1,028		$	806
Ending balance individually evaluated for impairment	$	50		$	44
Recorded investments in financing receivables:
Balance collectively evaluated for impairment	$	1,165		$	943
Balance individually evaluated for impairment	$	8,919		$	10,710

Individually evaluated impaired loans, including the recorded investment in such loans, the unpaid principal balance, and the allowance related to such loans, each totaled less than $0.1 million as of both September 30, 2018 and December 31, 2017 . The average recorded investment in such loans was less than $0.1 million for both the nine months ended September 30, 2018 and 2017 . Interest income recognized on impaired loans was less than $0.1 million for both the nine months ended September 30, 2018 and 2017 .

4. TRANSACTIONS WITH RELATED PARTIES

Transactions with Qurate

As of September 30, 2018 , Qurate Retail, Inc. (“Qurate”), formerly Liberty Interactive Corporation, owned 36.1% of the issued and outstanding shares of FTD common stock. An Investor Rights Agreement governs certain rights of and restrictions on Qurate in connection with the shares of FTD common stock that Qurate owns.

The I.S. Group Limited

Interflora holds an equity investment of 20.4% in The I.S. Group Limited (“I.S. Group”). The investment was $1.7 million as of both September 30, 2018 and December 31, 2017 , and is included in other assets in the condensed consolidated balance sheets. Until September 2018, I.S. Group supplied floral-related products to Interflora’s floral network members in both the U.K. and the Republic of Ireland as well as to other customers. In September 2018, Interflora began sourcing floral-related products directly to its floral network members in the U.K. and the Republic of Ireland. I.S. Group continues to supply floral-related products to its other customers. Under the previous arrangement that ended in September 2018, Interflora derived revenues from I.S. Group from (i) the sale of products (sourced from third-party suppliers) to I.S. Group for which revenue was recognized on a gross basis, (ii) commissions on products sold by I.S. Group (sourced from third-party suppliers) to floral network members, and (iii) commissions for acting as a collection agent on behalf of I.S. Group. Revenues related to products sold to and commissions earned from I.S. Group were $0.4 million and $0.5 million for the three months ended September 30, 2018 and 2017 , respectively, and $1.7 million and $1.6 million for the nine months ended September 30, 2018 and 2017 , respectively. In addition, Interflora purchased products from I.S. Group for sale to consumers. The cost of revenues related to products purchased from I.S. Group was $1.9 million and $0.1 million for the three months ended September 30, 2018 and 2017 , respectively, and $2.1 million and $0.2 million for the nine months ended September 30, 2018 and 2017 , respectively. Amounts due from I.S. Group were $0.2 million and $0.3 million at September 30, 2018 and December 31, 2017 , respectively, and amounts payable to the I.S. Group were $0.4 million and $1.0 million at September 30, 2018 and December 31, 2017 , respectively.

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

5. GOODWILL, INTANGIBLE ASSETS, AND OTHER LONG-LIVED ASSETS

The Company tests goodwill and indefinite-lived intangible assets for impairment annually during the fourth quarter of each year at the reporting unit level and on an interim basis if events or substantive changes in circumstances indicate that the carrying amount of a reporting unit or an indefinite-lived asset may exceed its fair value (i.e. that a triggering event has occurred). Additionally, the Company evaluates finite-lived intangible assets and other long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset or asset groupings may not be recoverable.

During the three months ended June 30, 2018, due to continued declines in financial results and reductions in the projected results for the remainder of 2018, the Company determined that a triggering event had occurred that required an interim impairment assessment for all of its reporting units other than the International reporting unit, as that reporting unit’s year-to-date and projected results were relatively in line with expectations. The intangible assets and other long-lived assets associated with the reporting units assessed were also reviewed for impairment. Impairment charges are included in operating expenses in the condensed consolidated statement of operations under the caption impairment of goodwill, intangible assets, and other long-lived assets. The Company performed a quantitative interim test. In calculating the fair value of the reporting units, the Company used a combination of the income approach and the market approach valuation methodologies. For all reporting units other than the ProFlowers/Gourmet Foods reporting unit, the income approach was used primarily, as management believes that a discounted cash flow approach is the most reliable indicator of the fair values of the businesses. Under the market approach, the guideline company method was used, which focuses on comparing the Company’s risk profile and growth prospects to select reasonably similar companies based on business description, revenue size, markets served, and profitability. For the ProFlowers/Gourmet Foods reporting unit, the cost approach was used. The interim test resulted in the Company’s determination that the fair value of the Florist reporting unit exceeded its carrying value and, therefore, its goodwill was not impaired. The reporting unit’s fair value exceeded its carrying value by approximately 6% . The fair values of the FTD.com, ProFlowers/Gourmet Foods, and Personal Creations reporting units were less than their carrying values and, as such, goodwill impairment charges of $35.2 million , $14.8 million , and $12.5 million , respectively, were recorded during the three months ended June 30, 2018 related to these reporting units. The ProFlowers/Gourmet Foods reporting unit’s goodwill was fully impaired as of June 30, 2018. Such goodwill impairment charges are not deductible for tax purposes.

As of September 30, 2018 , the remaining goodwill balances for the U.S Consumer, Florist, and International segments are as noted in the table below. Within the U.S. Consumer segment, the remaining goodwill balances for the FTD.com and Personal Creations reporting units were $29.3 million and $13.8 million , respectively, as of September 30, 2018.

Goodwill

The changes in the net carrying amount of goodwill for the nine months ended September 30, 2018 were as follows (in thousands):



	U.S. Consumer			Florist		International			Total
Goodwill as of December 31, 2017	$	106,356		$	90,651	$	80,034		$	277,041
Purchase accounting adjustment - BloomThat acquisition	(792		)	—		—			(792		)
Foreign currency translation	—			—		(2,855		)	(2,855		)
Impairment of goodwill	(62,459		)	—		—			(62,459		)
Goodwill as of September 30, 2018	$	43,105		$	90,651	$	77,179		$	210,935

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

In 2017, 2016, 2015, and 2008, the Company recorded goodwill impairment charges of $196.7 million , $84.0 million , $85.0 million , and $116.3 million , respectively. The table above reflects the Company’s September 30, 2018 goodwill balances, net of the previously recorded impairment charges. The total accumulated goodwill impairment was $544.5 million as of September 30, 2018 .

Intangible Assets

Intangible assets are primarily related to the acquisition of the Company by United Online, Inc. in August 2008 and the acquisition of Provide Commerce in December 2014, and consist of the following (in thousands):



	September 30, 2018							December 31, 2017
	Gross Value (a)		Accumulated Amortization			Net		Gross Value (a)		Accumulated Amortization			Net
Complete technology	$	60,510	$	(60,510	)	$	—	$	61,274	$	(60,653	)	$	621
Customer contracts and relationships	193,076		(193,076		)	—		193,775		(193,667		)	108
Trademarks and trade names:
Finite-lived	41,455		(28,078		)	13,377		93,593		(24,875		)	68,718
Indefinite-lived ^(b)	90,772		—			90,772		112,518		—			112,518
Total	$	385,813	$	(281,664	)	$	104,149	$	461,160	$	(279,195	)	$	181,965


(a)	Gross value has been reduced by the impairments recorded as follows (in thousands):



	Nine Months Ended September 30, 2018		Year Ended December 31, 2017
Complete technology	$	561	$	16,335
Customer contracts and relationships	90		—
Trademarks and trade names:
Finite-lived	52,108		27,000
Indefinite-lived ^(b)	20,400		38,300


(b)	As indefinite-lived assets are not amortized, the indefinite-lived trademarks and trade names have no associated amortization expense or accumulated amortization.

As of September 30, 2018 , estimated future intangible assets amortization expense for each of the next five years and thereafter was as follows (in thousands):



For the Year Ended	Future Amortization Expense
2018 (remainder of the year)	$	314
2019	1,254
2020	1,246
2021	1,242
2022	1,189
Thereafter	8,132
Total	$	13,377

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Other Long-Lived Assets

Property and equipment consisted of the following (in thousands):



	September 30, 2018			December 31, 2017
Land and improvements	$	1,575		$	1,583
Buildings and improvements	17,129			16,375
Leasehold improvements	10,976			10,883
Equipment	13,871			13,122
Computer equipment	26,050			25,208
Computer software	76,515			58,991
Furniture and fixtures	4,525			3,215
Property and equipment, gross ^(a)	150,641			129,377
Accumulated depreciation	(103,043		)	(95,497		)
Property and equipment, net	$	47,598		$	33,880


(a)	Impairment charges of $4.0 million recorded during the nine months ended September 30, 2018 and $22.0 million recorded during the year ended December 31, 2017 are reflected as reductions in the gross balances as of September 30, 2018.

Depreciation expense, including the amortization of leasehold improvements, was $3.0 million and $5.4 million for the three months ended September 30, 2018 and 2017 , respectively, and $8.3 million and $16.3 million for the nine months ended September 30, 2018 and 2017 , respectively.

6. FINANCING ARRANGEMENTS

Credit Agreement

On September 19, 2014, the Company entered into a credit agreement (the “Credit Agreement”) with Interflora, certain wholly owned domestic subsidiaries of FTD Companies, Inc. party thereto as guarantors, the financial institutions party thereto from time to time, Bank of America Merrill Lynch and Wells Fargo Securities, LLC, as joint lead arrangers and book managers, and Bank of America, N.A., as administrative agent for the lenders. The Credit Agreement provided for a term loan in an aggregate principal amount of $200 million , the proceeds of which were used to repay a portion of outstanding revolving loans, and also provided for a $350 million revolving credit facility. On December 31, 2014, the Company borrowed $120 million under the revolving credit facility to fund the cash portion of the acquisition purchase price of Provide Commerce.

The obligations under the Credit Agreement are guaranteed by certain of FTD Companies, Inc.’s wholly owned domestic subsidiaries (together with FTD Companies, Inc., the “U.S. Loan Parties”). In addition, the obligations under the Credit Agreement are secured by a lien on substantially all of the assets of the U.S. Loan Parties, including a pledge of all of the outstanding capital stock of certain direct subsidiaries of the U.S. Loan Parties (except with respect to foreign subsidiaries and certain domestic subsidiaries whose assets consist primarily of foreign subsidiary equity interests, in which case such pledge is limited to 66% of the outstanding capital stock).

The Credit Agreement contains customary representations and warranties, events of default, affirmative covenants and negative covenants, that, among other things, require the Company to maintain compliance with a maximum consolidated net leverage ratio and a minimum consolidated fixed charge coverage ratio, and impose restrictions and limitations on, among other things, investments, dividends, share repurchases, asset sales, and the Company’s ability to incur additional debt and additional liens.

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

On May 31, 2018, the Company entered into the Third Amendment with its lenders, which included an agreement by the lenders to waive existing defaults caused by (1) the inclusion of a going concern uncertainty explanatory paragraph in the audit opinion of the Company’s financial statements for the year ended December 31, 2017 and (2) the breach of the consolidated net leverage ratio covenant for the three months ended March 31, 2018. The Third Amendment also restricted the Company’s combined usage of the revolving credit facility portion of the Credit Agreement, which usage was further restricted by the Fourth Amendment, the Fifth Amendment, and the Sixth Amendment, as discussed below. In addition, under the Third Amendment, the consolidated net leverage ratio and fixed charge coverage ratio covenants were revised for each quarterly period through the September 19, 2019 maturity date, as were the interest rates. The Third Amendment also required the Company to pay a quarterly fee of 0.125% times the actual daily amount of the revolver commitments and outstanding loans beginning October 1, 2018 through December 31, 2018, which fee increases to 0.25% beginning January 1, 2019 through the maturity date. The Company paid an amendment fee of 0.625% times the revolver commitments and outstanding term loan ( $1.9 million ) in addition to a $0.5 million work fee related to the structuring and arranging of the amendment.

On September 28, 2018, the Company entered into the Fourth Amendment with its lenders. The Fourth Amendment further restricted the Company’s combined usage of the revolving credit facility portion of the Credit Agreement, which usage was further restricted by the Fifth Amendment and the Sixth Amendment, as discussed below. In addition, the Fourth Amendment modified the measurement dates for the consolidated net leverage ratio and fixed charge coverage ratio covenants set forth in the Third Amendment such that the next measurement date was revised to the twelve month period ended October 31, 2018, from the four fiscal quarter period ended September 30, 2018, with the specific required ratio levels otherwise unchanged from the Third Amendment. The Fourth Amendment also required the Company to pay a monthly fee equal to 2.50% per annum times the actual daily amount of the Aggregate Revolving B Loans (as defined in the Credit Agreement) and subjects the Company to certain additional restrictions on capital expenditures. In addition, the Fourth Amendment also required that on October 1, 2018 all Eurocurrency loans be converted to Base Rate Loans and during the period from and after the effective date of the Fourth Amendment through October 31, 2018, which was further extended for the remaining term of the debt in the Fifth Amendment, none of the Borrowers were entitled to borrow or continue any Eurocurrency Loans nor convert any Base Rate Loans to Eurocurrency Loans without the consent of the lenders. The Company paid fees of $0.5 million related the Fourth Amendment.

As disclosed in Note 16—“Subsequent Events”, the Company entered into the Fifth Amendment and the Sixth Amendment with its lenders on October 31, 2018 and November 5, 2018, respectively. Among other modifications to the Fourth Amendment, the Fifth Amendment further restricted the Company’s combined usage of the revolving credit facility portion of the Credit Agreement, which usage was further restricted by the Sixth Amendment as discussed below. The Fifth Amendment also modified the measurement dates for the consolidated net leverage ratio and fixed charge coverage ratio covenant tests from the dates set forth in the Fourth Amendment such that the next measurement date was revised to the twelve month period ending November 30, 2018 from the twelve month period ended October 31, 2018. The Fifth Amendment also established consolidated net leverage and fixed charge coverage ratios for the twelve month period ending November 30, 2018 with the required ratio levels for the remaining periods otherwise unchanged from the Third Amendment. In addition, the Fifth Amendment subjects the Company to certain additional restrictions on capital expenditures and certain additional events of default.

The Sixth Amendment, or Amended Credit Agreement, further restricts the Company’s combined usage of the revolving credit facility portion of the Credit Agreement to amounts ranging from $90 million to $170 million based on the Company’s expected borrowing needs at various points in its business cycle, with all borrowings in excess of $150 million from and after July 6, 2019 subject to the Company’s 13-week cash forecast supporting any borrowing above such level. The Amended Credit Agreement also revises the consolidated net leverage ratio and fixed charge coverage ratio covenants set forth in the Fifth Amendment for each period through the September 19, 2019 maturity date of the Amended Credit Agreement. In connection with entry into the Amended Credit Agreement, the Company incurred an amendment fee in an amount equal to 5.50% of the outstanding term loan as of the execution date of the Amended Credit Agreement, payable in two installments, (a) 0.50% on November 6, 2018 and (b) 5.0% upon the earliest to occur of, (x) the acceleration of the loans, (y) the maturity date and (z) the date upon which all obligations under the credit facility are satisfied, provided that if (z) occurs prior to the events in (x) or (y), the deferred portion of the fee will be prorated based on the number of days remaining until the maturity date, in addition to other fees of $0.5 million .

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Based on the Company’s 2018 year-to-date results of operations and outlook for the remainder of the term of the Amended Credit Agreement, the Company currently anticipates that it will be in compliance with the revised financial covenants under the Amended Credit Agreement. The ability to continue as a going concern is dependent on the Company generating profitable operating results, having sufficient liquidity, maintaining compliance with the revised financial covenants and other requirements under the Amended Credit Agreement, and refinancing or repaying the indebtedness outstanding under the Amended Credit Agreement, including in connection with a sale or merger of the Company or other strategic transaction, as discussed in Note 1—“Description of Business, Basis of Presentation, Accounting Policies, and Recent Accounting Pronouncements.”

At September 30, 2018, the interest rates applicable to borrowings under the Credit Agreement, as amended through the Fourth Amendment, are based on either LIBOR plus a margin ranging from 2.50% per annum to 7.50% per annum, or a base rate plus a margin ranging from 1.50% per annum to 6.50% per annum, calculated according to the Company’s net leverage ratio. In addition, the Company pays a commitment fee of 0.50% per annum on the unused portion of the revolving credit facility and a letters of credit fee ranging between 2.50% per annum to 7.50% per annum. The Company is also required to pay a quarterly fee of 0.125% times the actual daily amount of the revolver commitments and outstanding loans beginning October 1, 2018 through December 31, 2018, which increases to 0.25% beginning January 1, 2019 through the maturity date, and a monthly fee equal to 2.50% per annum times the actual daily amount of the Aggregate Revolving B Loans (as defined in the Credit Agreement).

The stated interest rates as of September 30, 2018 under the term loan and the revolving credit facility were 8.75% and 8.30% , respectively. The effective interest rates as of September 30, 2018 under the term loan and the revolving credit facility portions of the Fourth Amendment were 10.60% and 10.00% , respectively. The effective interest rates include interest calculated at the stated rates, the fees noted above which commenced with each of the Third Amendment and Fourth Amendment, the amortization of both the debt issuance costs and the effective portion of the interest rate swap and commitment fees.

As of September 30, 2018 , the remaining borrowing capacity under the Fourth Amendment, which was reduced by $1.8 million in outstanding letters of credit, was $11.2 million .

The changes in the Company’s debt balances for the nine months ended September 30, 2018 were as follows (in thousands):



	December 31, 2017			Draw Down of Debt		Repayments of Debt			September 30, 2018
Credit Agreement:
Revolving Credit Facility	$	52,000		$	272,000	$	(187,000	)	$	137,000
Term Loan	140,000			—		(16,346		)	123,654
Total Principal Outstanding	192,000			$	272,000	$	(203,346	)	260,654
Deferred Financing Fees	(2,334		)						(4,750		)
Total Debt, Net of Deferred Financing Fees	$	189,666							$	255,904

The term loan is subject to amortization payments of $5 million per quarter and customary mandatory prepayments under certain conditions.

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

7. DERIVATIVE INSTRUMENTS

In March 2012, the Company purchased, for $1.9 million , forward starting interest rate cap instruments based on 3-month LIBOR, effective January 2015 through June 2018. The forward starting interest rate cap instruments had aggregated notional values totaling $130 million . The interest rate cap instruments were designated as cash flow hedges against expected future cash flows attributable to future 3-month LIBOR interest payments on a portion of the outstanding borrowings under the Credit Agreement. The gains or losses on the instruments were reported in other comprehensive income/(loss) to the extent that they were effective and were reclassified into earnings when the cash flows attributable to 3-month LIBOR interest payments were recognized in earnings.

The estimated fair values and notional values of outstanding derivative instruments as of September 30, 2018 and December 31, 2017 were as follows (in thousands):



		Estimated Fair Value of Derivative Instruments				Notional Value of Derivative Instruments
	Balance Sheet Location	September 30, 2018		December 31, 2017		September 30, 2018		December 31, 2017
Derivative Assets:
Interest rate caps	Other assets	$	—	$	—	$	—	$	130,000

The Company recognized the following losses from derivatives, before tax, in other comprehensive income/(loss) (in thousands):



	Three Months Ended September 30,				Nine Months Ended September 30,
	2018		2017		2018		2017
Derivatives Designated as Cash Flow Hedging Instruments:
Interest rate caps	$	—	$	—	$	—	$	(1	)

As of June 30, 2018, the interest rate caps had matured. As of December 31, 2017 , the effective portion, before tax effect, of the Company’s interest rate caps designated as cash flow hedging instruments was $0.3 million . During the three months ended September 30, 2017 , $0.1 million was reclassified from accumulated other comprehensive loss to interest expense in the condensed consolidated statements of operations. During the nine months ended September 30, 2018 and 2017 , $0.3 million and $0.4 million , respectively, was reclassified from accumulated other comprehensive loss to interest expense in the condensed consolidated statement of operations.

8. FAIR VALUE MEASUREMENTS

The following table presents estimated fair values of financial assets and liabilities and derivative instruments that were required to be measured at fair value on a recurring basis (in thousands):



	September 30, 2018						December 31, 2017
	Total		Level 1		Level 2		Total		Level 1		Level 2
Assets:
Cash equivalents	$	4,535	$	4,535	$	—	$	2,705	$	2,705	$	—
Total	$	4,535	$	4,535	$	—	$	2,705	$	2,705	$	—
Liabilities:
Non-qualified deferred compensation plan	$	966	$	—	$	966	$	1,228	$	—	$	1,228
Total	$	966	$	—	$	966	$	1,228	$	—	$	1,228

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Provide Commerce, Inc. has an executive deferred compensation plan for key management level employees under which such employees could elect to defer receipt of current compensation. This plan is intended to be an unfunded, non-qualified deferred compensation plan that complies with the provisions of section 409A of the Internal Revenue Code. At the time of the acquisition of Provide Commerce, contributions to the plan were suspended except those relating to any compensation earned but not yet paid as of the same date. The plan assets consist primarily of life insurance contracts recorded at their cash surrender value. During the three months ended June 30, 2018, the Company cancelled certain of the life insurance contracts and received proceeds totaling $10.0 million from the cash surrender value. At September 30, 2018 and December 31, 2017, the life insurance policies had cash surrender values of $1.8 million and $11.7 million , respectively, and are included in other assets in the accompanying condensed consolidated balance sheets.

As a result of triggering events within the periods, the Company performed impairment tests of its intangible and other long-lived assets during the three months ended June 30, 2018 and the year ended December 31, 2017. Based on these tests, the Company determined that the carrying value of certain intangible assets and other long-lived assets exceeded their fair values as determined using the income approach as of June 30, 2018 and December 31, 2017 . As such, non-cash, pre-tax impairment charges of $77.1 million (excluding goodwill impairment charges of $62.5 million ) were recorded during the nine months ended September 30, 2018 and $103.6 million (excluding goodwill impairment charges of $196.7 million ) were recorded during the year ended December 31, 2017. The determination of fair value is subjective in nature and requires the use of significant estimates and assumptions, considered to be Level 3 inputs, including projected cash flows over the estimated projection period and the discount rate. See Note 5—“Goodwill, Intangible Assets, and Other Long-Lived Assets” for additional information.

The Company estimated the fair value of its outstanding debt using a discounted cash flow approach that incorporates a market interest yield curve with adjustments for duration and risk profile. In determining the market interest yield curve, the Company considered, among other factors, its estimated credit spread. As of September 30, 2018 , the Company estimated its credit spread as 9.1% and 10.1% for the term loan and revolving credit facility, respectively, resulting in yield-to-maturity estimates for the term loan and revolving credit facility of 11.7% and 12.7% , respectively. As of December 31, 2017 , the Company estimated its credit spread as 1.0% and 1.6% for the term loan and revolving credit facility, respectively, resulting in yield-to-maturity estimates for the term loan and revolving credit facility of 2.9% and 3.4% , respectively. The table below summarizes the carrying amounts and estimated fair values for the Company’s debt (in thousands):



	September 30, 2018				December 31, 2017
			Level 2				Level 2
	Carrying Amount		Estimated Fair Value		Carrying Amount		Estimated Fair Value
Debt outstanding	$	260,654	$	260,654	$	192,000	$	192,000

Fair value approximates the carrying amount of financing receivables because such receivables are discounted at a rate comparable to market. Fair values of cash and cash equivalents, short-term accounts receivable, accounts payable, and accrued liabilities approximate their carrying amounts because of their short-term nature.

9. STOCKHOLDERS’ EQUITY

Common Stock Repurchases

Upon the exercise of stock options or the vesting of restricted stock units (“RSUs”) or other equity compensation awards, the Company does not collect withholding taxes in cash from employees. Instead, the Company automatically withholds, from the awards that vest or stock options that are exercised, the portion of those shares with a fair market value equal to the amount of the minimum statutory withholding taxes due. The withheld shares are accounted for as repurchases of common stock but are not counted against the limits under a repurchase program. The Company then pays the minimum statutory withholding taxes in cash. During the nine months ended September 30, 2018 , 0.6 million RSUs vested for which 0.1 million shares were withheld to cover the minimum statutory withholding taxes of $0.5 million .

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

10. INCENTIVE COMPENSATION PLANS

In June 2018, stockholders approved the amendment to the FTD Companies, Inc. Third Amended and Restated 2013 Incentive Compensation Plan (as so amended, the “Amended Plan”), which provides for the granting of awards to employees and non-employee directors, including stock options, stock appreciation rights, RSUs, and other stock based awards. As of September 30, 2018 , the Company had 6.4 million shares available for issuance under the Amended Plan.

During the nine months ended September 30, 2018 , the Company granted RSUs, performance stock units (“PSUs”), and stock options to certain employees totaling 0.9 million shares, 1.3 million shares, and 0.8 million shares, respectively. The RSUs and stock options granted will generally vest in four equal annual installments. The per share weighted average fair market value of the underlying stock on the grant date of the RSUs and PSUs was $6.37 and $6.63 , respectively. The options were granted with a weighted average exercise price of $6.63 per share. The following weighted average assumptions were used to estimate the fair value of the stock options at the grant date:



Risk-free interest rate	2.5%
Expected term (in years)	6.21
Dividend yield	0.0%
Expected volatility	37.8%

Vesting of the PSUs is based on the achievement of certain performance criteria, as specified in the plan, at the end of a three -year performance period ending on December 31, 2020. The actual number of shares that will ultimately vest is dependent upon the level of achievement of the performance conditions. If the minimum targets are not achieved, none of the shares will vest and any compensation expense previously recognized will be reversed. The Company recognizes stock-based compensation expense related to performance awards based upon the Company’s estimate of the likelihood of achievement of the performance targets at each reporting date. As of September 30, 2018 , the Company does not expect the PSUs to vest. As such, no expense was recorded during the nine months ended September 30, 2018 related to these awards.

In addition to the equity awards noted above, eligible employees of the Company are able to participate in the FTD Companies, Inc. 2015 Employee Stock Purchase Plan (“ESPP Plan”) through which employees may purchase shares of FTD common stock at a purchase price equal to 85% of the lower of (i) the closing market price per share of FTD common stock on the first day of the offering period or (ii) the closing market price per share of FTD common stock on the purchase date. Each offering period has a six-month duration and purchase interval. The purchase dates are January 1 and July 1. As of September 30, 2018 , the Company had 0.2 million shares available for grant under the ESPP Plan.

The stock-based compensation expense incurred for all equity plans in the three months ended September 30, 2018 and 2017 and the nine months ended September 30, 2018 and 2017 have been included in the condensed consolidated statements of operations as follows (in thousands):



	Three Months Ended September 30,				Nine Months Ended September 30,
	2018		2017		2018		2017
Cost of revenues	$	18	$	62	$	123	$	196
Sales and marketing	514		848		2,379		3,178
General and administrative	1,439		1,441		4,879		4,847
Restructuring costs	5,523		—		5,523		—
Total stock-based compensation expense	$	7,494	$	2,351	$	12,904	$	8,221

See Note 13—“Restructuring and Other Exit Costs” for further information regarding the non-cash restructuring costs incurred related to stock-based compensation.

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

11. INCOME TAXES

During the three months ended September 30, 2018 , the Company recorded a tax benefit of $2.2 million on a pre-tax loss of $33.4 million , compared to a tax benefit of $19.8 million on a pre-tax loss of $119.1 million for the three months ended September 30, 2017 . The effective tax rate for the three months ended September 30, 2018 was lower compared to the three months ended September 30, 2017 as a significant portion of the restructuring costs recorded during the three months ended September 30, 2018 are not tax deductible due to Internal Revenue Service (“IRS”) Section 162(m) limitations.

During the nine months ended September 30, 2018 , the Company recorded a tax benefit of $15.8 million on a pre-tax loss of $171.7 million , compared to a tax benefit of $7.5 million on a pre-tax loss of $88.0 million for the nine months ended September 30, 2017 . As noted above, a significant portion of the restructuring charges recorded by the Company during the three months ended September 30, 2018 are not tax deductible due to IRS Section 162(m) limitations. In addition, the placement of a valuation allowance on the state net operating loss carryforwards and shortfalls related to vesting of equity awards increased tax expense by $1.0 million and $2.7 million , respectively, for the nine months ended September 30, 2018 . For the nine months ended September 30, 2017 , shortfalls related to vesting of equity awards were $1.5 million . In addition, the goodwill impairment charges recorded during both the nine months ended September 30, 2018 and 2017 are not tax deductible and, therefore, no tax benefit was recorded on such charges.

12. LOSS PER SHARE

Certain of the Company’s RSUs and PSUs are considered participating securities because they contain a non-forfeitable right to dividends irrespective of whether dividends are actually declared or paid or whether the awards ultimately vest. Accordingly, the Company computes earnings/(loss) per share pursuant to the two-class method in accordance with ASC 260, Earnings Per Share.

The following table sets forth the computation of basic and diluted loss per common share (in thousands, except per share amounts):



	Three Months Ended September 30,						Nine Months Ended September 30,
	2018			2017			2018			2017
Numerator:
Net loss	$	(31,210	)	$	(99,319	)	$	(155,891	)	$	(80,580	)
Income allocated to participating securities	—			—			—			—
Net loss attributable to common stockholders	$	(31,210	)	$	(99,319	)	$	(155,891	)	$	(80,580	)
Denominator:
Basic average common shares outstanding	28,154			27,546			27,886			27,459
Add: Dilutive effect of securities	—			—			—			—
Diluted average common shares outstanding	28,154			27,546			27,886			27,459
Basic loss per common share	$	(1.11	)	$	(3.61	)	$	(5.59	)	$	(2.93	)
Diluted loss per common share	$	(1.11	)	$	(3.61	)	$	(5.59	)	$	(2.93	)

The diluted loss per common share computations exclude stock options and RSUs which are antidilutive. Weighted-average antidilutive shares for both the three months ended September 30, 2018 and 2017 were 4.2 million and for the nine months ended September 30, 2018 and 2017 , were 4.0 million and 3.7 million , respectively.

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

13. RESTRUCTURING AND OTHER EXIT COSTS

Restructuring and other exit costs were as follows (in thousands):



	Employee Termination Costs			Facility Closure Costs			Total
Accrued as of December 31, 2017	$	184		$	193		$	377
Charges	18,115			(18		)	18,097
Cash paid	(2,284		)	(175		)	(2,459		)
Other – non-cash	(5,535		)	—			(5,535		)
Accrued as of September 30, 2018	$	10,480		$	—		$	10,480

On July 18, 2018, the Company announced that our former President and Chief Executive Officer, John C. Walden, had stepped down from such positions. Under the terms of Mr. Walden’s employment agreement, he is entitled to the severance and other benefits described in such agreement, including cash severance payments, as well as accelerated vesting of a portion of his outstanding nonvested RSUs and unvested stock options. On the same day, the Company also announced a corporate restructuring plan. During the three months ended September 30, 2018 , the Company recorded $18.1 million in restructuring charges, which included employee severance costs to be paid in cash of $12.6 million and non-cash stock-based compensation related to the acceleration of certain equity awards of $5.5 million .

14. CONTINGENCIES—LEGAL MATTERS

Commencing on August 19, 2009, the first of a series of putative consumer class action lawsuits was brought against Provide Commerce, Inc. and co-defendant Regent Group, Inc. d/b/a Encore Marketing International (“EMI”). These cases were ultimately consolidated during the next three years into Case No. 09 CV 2094 in the United States District Court for the Southern District of California under the title In re EasySaver Rewards Litigation . Plaintiffs’ claims arise from their online enrollment in subscription based membership programs known as EasySaver Rewards, RedEnvelope Rewards, and Preferred Buyers Pass (collectively, the “Membership Programs”). Plaintiffs claim that after they ordered items from certain of Provide Commerce’s websites, they were presented with an offer to enroll in one of the Membership Programs, each of which is offered and administered by EMI. Plaintiffs purport to represent a nationwide class of consumers allegedly damaged by Provide Commerce’s purported unauthorized or otherwise allegedly improper transferring of billing information to EMI, who then posted allegedly unauthorized charges to their credit or debit card accounts for membership fees for the Membership Programs. In the operative fourth amended complaint, plaintiffs asserted ten claims against Provide Commerce and EMI: (1) breach of contract (against Provide Commerce only); (2) breach of contract (against EMI only); (3) breach of implied covenant of good faith and fair dealing; (4) fraud; (5) violations of the California Consumers Legal Remedies Act; (6) unjust enrichment; (7) violation of the Electronic Funds Transfer Act (against EMI only); (8) invasion of privacy; (9) negligence; and (10) violations of the Unfair Competition Law. Plaintiffs seek damages, attorneys’ fees, and costs. After motion practice regarding the claims asserted and numerous settlement conferences and mediations in an effort to informally resolve the matter, the parties reached an agreement on the high level terms of a settlement on April 9, 2012, conditioned on the parties negotiating and executing a complete written agreement. In the weeks following April 9, 2012, the parties negotiated a formal written settlement agreement (the “Settlement”), which the court preliminarily approved on June 13, 2012. After notice to the purported class and briefing by the parties, the court conducted a final approval hearing (also known as a fairness hearing) on January 28, 2013, but did not rule. On February 4, 2013, the court entered its final order approving the Settlement, granting plaintiffs’ motion for attorneys’ fees, costs, and incentive awards, and overruling objections filed by a single objector. The court entered judgment on the Settlement on February 21, 2013. The objector filed a notice of appeal with the Ninth Circuit Court of Appeals on March 4, 2013. After the completion of briefing, the Ninth Circuit set oral argument for February 2, 2015. But on January 29, 2015, the Ninth Circuit entered an order deferring argument and resolution of the appeal pending the Ninth Circuit’s decision in a matter captioned Frank v . Netflix , No. 12 15705+. On March 19, 2015, the Ninth Circuit entered an order vacating the judgment in this matter and remanding it to the district court for further proceedings consistent with its opinion in Frank v. Netflix issued on February 27, 2015. The district court ordered supplemental briefing on the issue of final Settlement approval May 21, 2015. After briefing, the district court conducted a hearing on July 27, 2016 and took the matter under submission. On August 9, 2016, the district court entered an order reapproving the Settlement without any changes, and accordingly entered judgment and dismissed the case with prejudice. On September 6, 2016, the objector filed a notice of appeal. On November 22, 2016, plaintiffs filed a motion for summary affirmance of the district court’s judgment, to which the objector responded and filed a cross-motion for sanctions. Plaintiffs’ motion for summary affirmance temporarily stayed briefing on the appeal. On March 2,

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FTD COMPANIES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)

2017, the Ninth Circuit denied plaintiffs’ motion for summary affirmance and objector’s cross-motion for sanctions, and reset the briefing schedule. The objector filed his opening brief on May 1, 2017. Thirteen state Attorneys General filed an amicus brief in support of the objector on May 8, 2017. The parties filed their answering briefs on June 30, 2017. Various legal aid organizations filed an amicus brief in support of no party regarding cy pres relief also on June 30, 2017. The objector’s optional reply brief was filed on August 14, 2017 and the Ninth Circuit heard oral arguments on May 17, 2018. On October 3, 2018, the Ninth Circuit issued an opinion vacating the district court’s award of attorney’s fees, but otherwise affirmed the district court’s approval of the class action settlement. On October 10, 2018, the objector filed a motion to stay the issuance of mandate, which would return jurisdiction to the district court, and for an extension of time to file a petition for panel rehearing. The objector’s last day to seek Supreme Court review is presently January 2, 2019. The expected settlement has been fully reserved.

There are no assurances that other legal actions or governmental investigations will not be instituted in connection with the Company’s current or former business practices. The Company cannot predict the outcome of governmental investigations or other legal actions or their potential implications for its business.

The Company records a liability when it believes that it is both probable that a loss has been incurred, and the amount of loss can be reasonably estimated. The Company evaluates, at least quarterly, developments in its legal matters that could affect the assessment of the probability of loss or the amount of liability and makes adjustments as appropriate. Significant judgment is required to determine both probability and the estimated amount. The Company may be unable to estimate a possible loss or range of possible loss due to various reasons, including, among others: (i) if the damages sought are indeterminate, (ii) if the proceedings are in early stages, (iii) if there is uncertainty as to the outcome of pending appeals, motions or settlements, (iv) if there are significant factual issues to be determined or resolved, and (v) if there are novel or unsettled legal theories presented. In such instances, there is considerable uncertainty regarding the ultimate resolution of such matters, including a possible eventual loss, if any. As of September 30, 2018 and December 31, 2017 , the Company had reserves totaling $2.8 million and $2.5 million for estimated losses related to certain legal matters. With respect to other legal matters, the Company has determined, based on its current knowledge, that the amount of possible loss or range of loss, including any reasonably possible losses in excess of amounts already accrued, is not reasonably estimable. However, legal matters are inherently unpredictable and subject to significant uncertainties, some of which are beyond the Company’s control. As such, there can be no assurance that the final outcome of these matters will not materially and adversely affect the Company’s business, financial condition, results of operations, or cash flows.

15. SUPPLEMENTAL CASH FLOW INFORMATION

The following table sets forth supplemental cash flow disclosures (in thousands):



	Nine Months Ended September 30,
	2018		2017
Cash paid for interest	$	10,010	$	6,261
Cash paid for income taxes, net	4,293		11,132

At September 30, 2018 , non-cash investing items included $2.6 million of property and equipment purchases that were included in accounts payable and other liabilities in the Company’s consolidated balance sheet. These purchases will be reflected in investing activities in the consolidated statement of cash flows in the periods in which they are paid.

16. SUBSEQUENT EVENTS

The Company entered into the Fifth Amendment and the Sixth Amendment with its lenders on October 31, 2018 and November 5, 2018, respectively. For further information on the these amendments, see Note 6—“Financing Arrangements.”

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

OVERVIEW

FTD Companies, Inc. (which together with its subsidiaries may be referred to herein as the “Company,” “FTD,” “we,” “us,” or “our”) is a premier floral and gifting company with a vision to be the world’s floral innovator and leader, creating products, brands, and technology-driven services our customers love. We provide floral, specialty foods, gift, and related products and services to consumers, retail florists, and other retail locations and companies in need of floral and gifting solutions. Our business uses the highly recognized FTD ^® and Interflora ^® brands, both supported by the iconic Mercury Man ^® logo. While we operate primarily in the United States (“U.S.”) and the United Kingdom (“U.K.”), we have worldwide presence as our Mercury Man logo is displayed in approximately 35,000 floral shops in over 125 countries. Our diversified portfolio of brands also includes ProFlowers ^® , ProPlants ^® , Shari’s Berries ^® , Personal Creations ^® , RedEnvelope ^® , Flying Flowers ^® , and Gifts.com™. While floral arrangements and plants are our primary offerings, we also market and sell gift items, including gourmet-dipped berries and other sweets, personalized gifts, gift baskets, wine and champagne, and jewelry.

Reportable Segments

We report our business operations in three reportable segments: U.S. Consumer, Florist, and International. Prior to January 1, 2018, we reported our business in four reportable segments. As a result of a change in the information provided to and utilized by the Company’s then-current Chief Executive Officer (who was also the Company’s Chief Operating Decision Maker) to assess the performance of the business, the Company combined the previous Provide Commerce and Consumer segments into one reportable segment.

Through our U.S. Consumer segment, we are a leading direct marketer of floral and gift products for consumers, including food gifts, personalized gifts, and other gifting products, primarily in the U.S. Our U.S. Consumer segment operates primarily through our www.ftd.com, www.proflowers.com, www.berries.com , www.personalcreations.com, www.proplants.com, and www.gifts.com websites, associated mobile sites and applications, and the 1-800-SEND-FTD and various other telephone numbers. Through our Florist segment, we are a leading provider of products and services to our floral network members, including services that enable our floral network members to send, receive, and deliver floral orders. Floral network members include traditional retail florists, as well as other non-florist retail locations, primarily in the U.S. Our Florist segment also provides products and services to other companies in need of floral and gifting solutions. Our International segment consists of Interflora, which operates primarily in the U.K. Interflora is a leading direct marketer of floral and gift products, and operates primarily through the www.interflora.co.uk, www.flyingflowers.co.uk, and www.interflora.ie websites, associated mobile sites and applications, and various telephone numbers. Interflora also provides products and services to floral network members and to other companies in need of floral and gifting solutions.

Recent Events

On July 18, 2018, we announced that our board of directors initiated a review of strategic alternatives focused on maximizing stockholder value, including but not limited to, a sale or merger of the Company, pursuing value-enhancing initiatives as a standalone company, a capital structure optimization that may involve potential financings, or the sale or other disposition of certain of our businesses or assets.

In addition, our board of directors appointed Scott D. Levin, our then-current Executive Vice President, General Counsel and Secretary, as interim President and Chief Executive Officer. Mr. Levin succeeded John C. Walden, who stepped down from these positions and from FTD’s board of directors. On November 2, 2018, our board of directors appointed Mr. Levin President and Chief Executive Officer.

Under the terms of Mr. Walden’s employment agreement, he is entitled to the severance and other benefits described in such agreement, including cash severance payments, as well as accelerated vesting of a portion of his outstanding nonvested restricted stock units and unvested stock options, subject in each case to his compliance with certain covenants in his employment agreement. In addition, in the event of a change in control involving the Company during 2018, Mr. Walden will be entitled to receive a pro-rated target bonus calculated under the terms of his employment agreement. The foregoing description of Mr. Walden’s employment agreement is qualified in its entirety by reference to (1) the Employment Agreement between FTD Companies, Inc. and John C. Walden (the “Walden Employment Agreement”), filed as Exhibit 10.38 to the Company’s Annual Report on Form 10-K for the year ended December 31, 2016, and (2) the First Amendment to the Walden Employment Agreement, filed as Exhibit 10.3 to the Company’s Quarterly Report on Form 10-Q for the three months ended March 31, 2018.

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We also announced a corporate restructuring and cost savings plan, under which we have identified opportunities to optimize our operations, drive efficiency, and reduce costs. Under this plan, we expect to generate approximately $32.0 million to $37.0 million in annualized run-rate cost savings in 2019, with approximately $4.0 million to $5.0 million in savings expected in the second half of 2018. In conjunction with the corporate restructuring and cost savings plan, we expect to incur restructuring and corporate reorganization costs ranging between approximately $26.0 million and approximately $30.0 million. During the three months ended September 30, 2018, we incurred restructuring costs of $18.1 million, which included employee severance costs to be paid in cash of $12.6 million and non-cash stock-based compensation related to the acceleration of certain equity awards of $5.5 million. Other costs associated with the corporate reorganization and cost savings plan, such as costs to retain key employees, are expected to range from approximately $8.0 million to approximately $10.0 million, of which $2.7 million was incurred during the three months ended September 30, 2018.

On September 28, 2018, we entered into the Fourth Amendment to Credit Agreement (the Credit Agreement, as defined in “—Liquidity and Capital Resources” within this “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” as previously amended and as further amended by the Fourth Amendment, is referred to in this Form 10-Q as the “Fourth Amendment”) with our lenders. Among other things, the Fourth Amendment further restricted our combined usage of the revolving credit facility portion of the Credit Agreement, which usage was further restricted by the Fifth Amendment and the Sixth Amendment, or Amended Credit Agreement, as defined and discussed below. In addition, the Fourth Amendment modified the measurement dates for the consolidated net leverage ratio and fixed charge coverage ratio covenants set forth in the Third Amendment such that the next measurement date was revised to the twelve month period ended October 31, 2018, from the four fiscal quarter period ended September 30, 2018, with the specific required ratio levels otherwise unchanged from the Third Amendment.

We entered into the Fifth Amendment to Credit Agreement (the Fourth Amendment, as further amended by the Fifth Amendment, is referred to in this Form 10-Q as the “Fifth Amendment”) and the Sixth Amendment to Credit Agreement (the Fifth Amendment, as further amended by the Sixth Amendment, is referred to in this Form 10-Q as the “Sixth Amendment” or “Amended Credit Amendment”) with our lenders on October 31, 2018 and November 5, 2018, respectively. Among other modifications to the Fourth Amendment, the Fifth Amendment further restricted our combined usage of the revolving credit facility portion of the Credit Agreement, which usage was further restricted by the Sixth Amendment, as discussed below. The Fifth Amendment also modified the measurement dates for the consolidated net leverage ratio and fixed charge coverage ratio covenant tests from the dates in the Fourth Amendment such that the next measurement date was revised to the twelve month period ending November 30, 2018 from the twelve month period ended October 31, 2018. The Fifth Amendment also established the consolidated net leverage and fixed charge coverage ratios as to the twelve month period ending November 30, 2018 with the required ratio levels for the remaining periods otherwise unchanged from the Third Amendment.

The Sixth Amendment, or Amended Credit Agreement, further restricts the Company’s combined usage of the revolving credit facility portion of the Credit Agreement to amounts ranging from $90 million to $170 million based on our expected borrowing needs at various points in our business cycle. The Amended Credit Agreement also revises the consolidated net leverage ratio and fixed charge coverage ratio covenants set in the Fifth Amendment for each period through the September 19, 2019 maturity date of the Amended Credit Agreement. We incurred an amendment fee in an amount equal to 5.50% of the outstanding term loan, payable in two installments, in addition to other fees of $0.5 million, as of the execution date of the Amended Credit Agreement. For further information on the Fifth Amendment and the Amended Credit Agreement, see “—Liquidity and Capital Resources” within this “Management’s Discussion and Analysis of Financial Condition and Results of Operations.”

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KEY BUSINESS METRICS

We review a number of key business metrics to help us monitor our performance and trends affecting our segments, and to develop forecasts and budgets. These key metrics include the following:

Segment operating income. Our Chief Operating Decision Maker uses segment operating income to evaluate the performance of our business segments and to make decisions about allocating resources among segments. Segment operating income is operating income excluding depreciation, amortization, impairment of goodwill, intangible assets, and other long-lived assets, litigation and dispute settlement charges and gains, transaction-related costs, restructuring and other exit costs, and corporate reorganization costs. In addition, stock-based and incentive compensation and general corporate expenses are not allocated to the segments. Segment operating income is prior to intersegment eliminations and excludes other income/(expense), net. See Note 2—“Segment Information” of the Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Form 10-Q for a reconciliation of segment operating income to consolidated operating income and consolidated income before income taxes.

Consumer orders. We monitor the number of consumer orders for floral, gift, and related products during a given period. Consumer orders are individual units delivered during the period that were originated through our consumer websites, associated mobile sites and applications, and various telephone numbers. The number of consumer orders is not adjusted for non-delivered orders that are refunded on or after the scheduled delivery date. Orders originating with a florist or other retail location for delivery to consumers are not included as part of this number.

Average order value. We monitor the average value for consumer orders delivered in a given period, which we refer to as the average order value. Average order value represents the average amount received for consumer orders delivered during a period. The average order value of consumer orders within our U.S. Consumer and International segments is tracked in their local currency, which is the U.S. Dollar (“USD”) for the U.S. Consumer segment and the British Pound (“GBP”) for the International segment. The local currency amounts received for the International segment are then translated into USD at the average currency exchange rate for the period. Average order value includes merchandise revenues and shipping or service fees paid by the consumer, less discounts and refunds (net of refund-related fees charged to floral network members).

Average revenues per member. We monitor average revenues per member for our floral network members in the Florist segment. Average revenues per member represents the average revenues earned from a member of our floral network during a period. Revenues include services revenues and products revenues, but exclude revenues from sales to non-members. Floral network members include our retail florists and other non-florist retail locations who offer floral and gifting solutions. Average revenues per member is calculated by dividing Florist segment revenues for the period, excluding sales to non-members, by the average number of floral network members for the period.

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The table below sets forth, for the periods presented, our consolidated revenues, segment revenues, segment operating income, consumer orders, average order values, average revenues per member, and average currency exchange rates.



	Three Months Ended September 30,						Favorable/(Unfavorable) Change					Nine Months Ended September 30,					Favorable/(Unfavorable) Change
	2018			2017			$			%		2018			2017		$			%
	(in thousands, except for percentages, average order values, average revenues per member, and average currency exchange rates)
Consolidated:
Consolidated revenues	$	148,621		$	161,304		$	(12,683	)	(8	)%	$	766,712		$	805,943	$	(39,231	)	(5	)%

U.S. Consumer:
Segment revenues ^(a)	$	91,160		$	98,264		$	(7,104	)	(7	)%	$	547,603		$	586,739	$	(39,136	)	(7	)%
Segment operating income/(loss)	$	(8,234	)	$	(3,079	)	$	(5,155	)	(167	)%	$	(9,994	)	$	37,146	$	(47,140	)	(127	)%
Consumer orders	1,580			1,636			(56		)	(3	)%	9,672			10,137		(465		)	(5	)%
Average order value	$	55.43		$	57.51		$	(2.08	)	(4	)%	$	55.01		$	56.22	$	(1.21	)	(2	)%

Florist:
Segment revenues ^(a)	$	31,184		$	34,665		$	(3,481	)	(10	)%	$	115,316		$	125,261	$	(9,945	)	(8	)%
Segment operating income	$	8,837		$	9,552		$	(715	)	(7	)%	$	31,951		$	35,757	$	(3,806	)	(11	)%
Average revenues per member	$	3,180		$	3,263		$	(83	)	(3	)%	$	11,257		$	11,397	$	(140	)	(1	)%

International:
In USD:
Segment revenues	$	28,936		$	31,477		$	(2,541	)	(8	)%	$	114,965		$	106,416	$	8,549		8	%
Segment operating income	$	1,963		$	3,384		$	(1,421	)	(42	)%	$	11,728		$	11,982	$	(254	)	(2	)%
Consumer orders	565			559			6			1	%	2,042			1,933		109			6	%
Average order value	$	44.32		$	46.86		$	(2.54	)	(5	)%	$	46.58		$	45.48	$	1.10		2	%
In GBP:
Segment revenues	£	22,183		£	24,017		£	(1,834	)	(8	)%	£	84,447		£	83,696	£	751		1	%
Average order value	£	34.01		£	35.78		£	(1.77	)	(5	)%	£	34.26		£	35.78	£	(1.52	)	(4	)%
Average currency exchange rate: GBP to USD	1.30			1.31								1.36			1.27


(a)	Segment revenues are prior to intersegment eliminations. See Note 2—“Segment Information” of the Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Form 10-Q for a reconciliation of segment revenues to consolidated revenues.

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CONSOLIDATED OPERATING RESULTS

The following table sets forth selected historical consolidated financial data. The information contained in the table below should be read in conjunction with “Liquidity and Capital Resources,” included in this Item 2, and the Condensed Consolidated Financial Statements and accompanying notes thereto included in Part I, Item 1 of this Form 10-Q.



	Three Months Ended September 30,						Favorable/(Unfavorable) Change					Nine Months Ended September 30,						Favorable/(Unfavorable) Change
	2018			2017			$			%		2018			2017			$			%
	(in thousands, except percentages)
Revenues	$	148,621		$	161,304		$	(12,683	)	(8	)%	$	766,712		$	805,943		$	(39,231	)	(5	)%
Operating expenses:
Cost of revenues	96,801			103,175			(6,374		)	6	%	502,030			502,728			(698		)	—	%
Sales and marketing	36,202			36,450			(248		)	1	%	189,551			181,570			7,981			(4	)%
General and administrative	25,249			27,656			(2,407		)	9	%	74,083			83,450			(9,367		)	11	%
Amortization of intangible assets	314			3,820			(3,506		)	92	%	3,311			11,459			(8,148		)	71	%
Restructuring and other exit costs	18,097			1,113			16,984			NM		18,097			2,057			16,040			NM
Impairment of goodwill, intangible assets, and other long-lived assets	411			105,735			(105,324		)	100	%	139,627			105,735			33,892			(32	)%
Total operating expenses	177,074			277,949			(100,875		)	36	%	926,699			886,999			39,700			(4	)%
Operating loss	(28,453		)	(116,645		)	88,192			76	%	(159,987		)	(81,056		)	(78,931		)	(97	)%
Interest expense, net	(5,691		)	(2,599		)	(3,092		)	(119	)%	(12,566		)	(7,312		)	(5,254		)	(72	)%
Other income, net	706			126			580			460	%	842			324			518			160	%
Loss before income taxes	(33,438		)	(119,118		)	85,680			72	%	(171,711		)	(88,044		)	(83,667		)	(95	)%
Benefit from income taxes	(2,228		)	(19,799		)	17,571			(89	)%	(15,820		)	(7,464		)	(8,356		)	112	%
Net loss	$	(31,210	)	$	(99,319	)	$	68,109		69	%	$	(155,891	)	$	(80,580	)	$	(75,311	)	(93	)%

NM = not meaningful

We present certain results from our International segment on a constant currency basis, which results are considered non-GAAP financial measures. Management believes the inclusion of constant currency information permits comparison of results between periods as if foreign currency exchange rates had remained constant period-over-period. Our International segment operates principally in the U.K. We calculate constant currency by applying the foreign currency exchange rate for the prior period to the local currency results for the current period.

Consolidated Revenues

Consolidated revenues decrease d $12.7 million , or 8% , for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 , primarily due to a $7.1 million decrease in revenues from our U.S. Consumer segment and a $3.5 million decrease in revenues from our Florist segment. In constant currency, International segment revenues decrease d $2.4 million for the three months ended September 30, 2018 as compared to the three months ended September 30, 2017 . Foreign currency exchange rates had a $0.1 million unfavorable impact on our consolidated revenues during the three months ended September 30, 2018 .

Consolidated revenues decrease d $39.2 million , or 5% , for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 , primarily due to a $39.1 million decrease in revenues from our U.S. Consumer segment and a $9.9 million decrease in revenues from our Florist segment, which were partially offset by a $8.5 million increase ( $0.8 million in constant currency) in revenues from our International segment. Foreign currency exchange rates had a $7.8 million favorable impact on our consolidated revenues during the nine months ended September 30, 2018 .

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Consolidated Cost of Revenues

Consolidated cost of revenues decrease d $6.4 million , or 6% , for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 . The decrease was primarily due to decreases of $3.4 million and $1.8 million in costs associated with our U.S. Consumer and International segments, respectively. Gross margin was 35% for the three months ended September 30, 2018 , as compared to 36% for the three months ended September 30, 2017 .

Consolidated cost of revenues decrease d $0.7 million for the nine months ended September 30, 2018 when compared to the nine months ended September 30, 2017 . Costs of revenues increased by $7.2 million ( $1.7 million in constant currency) in our International segment, which was partially offset by decreases of $5.7 million and $1.1 million in costs associated with our U.S. Consumer and Florist segments, respectively. Foreign currency exchange rates had a $5.5 million unfavorable impact on our consolidated cost of revenues during the nine months ended September 30, 2018 . Gross margin was 35% for the nine months ended September 30, 2018 , as compared to 38% for the nine months ended September 30, 2017 .

Consolidated Sales and Marketing

Consolidated sales and marketing expenses decrease d $0.2 million , or 1% , during the three months ended September 30, 2018 compared to the three months ended September 30, 2017 due to a decrease of $2.2 million in costs associated with our Florist segment, which was partially offset by increase s of $1.0 million and $0.8 million ( $0.9 million in constant currency) in costs associated with our U.S. Consumer and International segments, respectively. Foreign currency exchange rates had less than a $0.1 million favorable impact on our consolidated sales and marketing costs during the three months ended September 30, 2018 . Consolidated sales and marketing expenses, as a percentage of consolidated revenues, were 24% for the three months ended September 30, 2018 compared to 23% for the three months ended September 30, 2017 .

Consolidated sales and marketing expenses increase d $8.0 million , or 4% , during the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 due to increases of $11.8 million and $1.7 million ( $0.9 million in constant currency) in costs associated with our U.S. Consumer and International segments, respectively. These increases were partially offset by a $6.0 million decrease in our Florist segment. Foreign currency exchange rates had a $0.8 million unfavorable impact on our consolidated sales and marketing costs during the nine months ended September 30, 2018 . Consolidated sales and marketing expenses, as a percentage of consolidated revenues, were 25% for the nine months ended September 30, 2018 compared to 23% for the nine months ended September 30, 2017 .

Consolidated General and Administrative

Consolidated general and administrative expenses decrease d $2.4 million , or 9% , for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 . The decrease was primarily due to decreases of $3.5 million in costs related to our 2017 corporate strategic planning, $1.9 million in depreciation expense, and $1.0 million in personnel-related costs. These decreases were partially offset by increases of $2.7 million in corporate reorganization and $0.7 million in legal and consulting costs related to potential transactions.

Consolidated general and administrative expenses decrease d $9.4 million , or 11% , for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 . The decrease was primarily due to decreases of $6.7 million in depreciation expense, $5.3 million in costs related to our 2017 corporate strategic planning, and $2.9 million in personnel-related costs. These decreases were partially offset by increases of $2.7 million in corporate reorganization, $1.0 million in legal and professional fees expense, $0.9 million in legal and consulting costs related to potential transactions, and $0.5 million in bad debt expense.

Amortization of Intangible Assets

Amortization expense related to intangible assets decrease d $3.5 million and $8.1 million , respectively, for the three and nine months ended September 30, 2018 compared to the three and nine months ended September 30, 2017 as certain intangible assets were impaired during the second quarter of 2018 and the year ended December 31, 2017.

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Restructuring and Other Exit Costs

Restructuring costs incurred during both the three and nine months ended September 30, 2018 totaled $18.1 million related to the corporate restructuring and cost savings plan announced in July 2018. Such costs included employee severance and accelerated vesting of equity awards under the terms of certain executive employment agreements. During the three and nine months ended September 30, 2017 , restructuring and other exit costs of $1.1 million and $2.1 million , respectively, were incurred primarily related to employee termination and facility closure costs.

Impairment of Goodwill, Intangible Assets, and Other Long-Lived Assets

During the three and nine months ended September 30, 2018 , we recorded pre-tax impairment charges of $0.4 million and $139.6 million , respectively. During both the three and nine months ended September 30, 2017 , we recorded pre-tax impairment charges of $105.7 million . See Note 5—“Goodwill, Intangible Assets, and Other Long-Lived Assets” of the Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1, of this Form 10-Q, for a further description of these charges.

Interest Expense, Net

Interest expense, net increase d $3.1 million and $5.3 million , respectively, for the three and nine months ended September 30, 2018 compared to the three and nine months ended September 30, 2017 due to higher interest rates and fees related to the Fourth Amendment, as further described in “—Liquidity and Capital Resources” within this “Management’s Discussion and Analysis of Financial Condition and Results of Operations.”

Provision for Income Taxes

During the three months ended September 30, 2018 , we recorded a tax benefit of $2.2 million on a pre-tax loss of $33.4 million , compared to a tax benefit of $19.8 million on a pre-tax loss of $119.1 million for the three months ended September 30, 2017 . The effective tax rate for the three months ended September 30, 2018 was lower compared to the three months ended September 30, 2017 as a significant portion of the restructuring charges recorded during the three months ended September 30, 2018 are not tax deductible due to Internal Revenue Service (“IRS”) Section 162(m) limitations.

During the nine months ended September 30, 2018 , we recorded a tax benefit of $15.8 million on a pre-tax loss of $171.7 million , compared to a tax benefit of $7.5 million on a pre-tax loss of $88.0 million for the nine months ended September 30, 2017 . As noted above, a significant portion of the restructuring charges we recorded during the three months ended September 30, 2018 are not tax deductible due to IRS Section 162(m) limitations. In addition, the placement of a valuation allowance on the state net operating loss carryforwards and shortfalls related to vesting of equity awards increased tax expense by $1.0 million and $2.7 million , respectively, for the nine months ended September 30, 2018 . For the nine months ended September 30, 2017 , shortfalls related to vesting of equity awards were $1.5 million . In addition, the goodwill impairment charges recorded during both the nine months ended September 30, 2018 and 2017 are not tax deductible and, therefore, no tax benefit was recorded on such charges.

BUSINESS SEGMENT OPERATING RESULTS

The Company reports its business in three reportable segments: U.S. Consumer, Florist, and International. Segment operating income is operating income excluding depreciation, amortization, impairment of goodwill, intangible assets, and other long-lived assets, litigation and dispute settlement charges and gains, transaction-related costs, restructuring and other exit costs, and corporate reorganization costs. In addition, stock-based and incentive compensation and general corporate expenses are not allocated to the segments. Segment operating income is prior to intersegment eliminations and excludes other income/(expense), net.

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U.S. CONSUMER SEGMENT



	Three Months Ended September 30,						Favorable/(Unfavorable) Change					Nine Months Ended September 30,						Favorable/(Unfavorable) Change
	2018			2017			$			%		2018			2017			$			%
	(in thousands, except percentages and average order values)
Segment revenues	$	91,160		$	98,264		$	(7,104	)	(7	)%	$	547,603		$	586,739		$	(39,136	)	(7	)%
Segment operating income/(loss)	$	(8,234	)	$	(3,079	)	$	(5,155	)	(167	)%	$	(9,994	)	$	37,146		$	(47,140	)	(127	)%
Key metrics and other financial data:
Consumer orders	1,580			1,636			(56		)	(3	)%	9,672			10,137			(465		)	(5	)%
Average order value	$	55.43		$	57.51		$	(2.08	)	(4	)%	$	55.01		$	56.22		$	(1.21	)	(2	)%
Segment operating margin	(9		)%	(3		)%						(2		)%	6		%

U.S. Consumer Segment Revenues

U.S. Consumer segment revenues decrease d $7.1 million , or 7% , for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 , driven by a 4% decrease in average order value and a 3% decrease in order volume. The decrease in average order value was primarily due to a shift in the product mix to lower priced products. The decrease in order volume was primarily due to lower traffic and conversion on our websites. Revenues decreased 16% and 7% for the FTD.com and ProFlowers businesses, respectively, for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 . Partially offsetting these decreases was an 18% increase in revenues for the Personal Creations reporting unit for the three months ended September 30, 2018 compared to the same period in 2017 . Revenues for the Gourmet Foods unit were relatively consistent for the three months ended September 30, 2018 compared to the same period in 2017 .

U.S. Consumer segment revenues decrease d $39.1 million , or 7% , for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 , driven by a 5% decrease in order volume and a 2% decrease in average order value. The decrease in order volume was primarily due to lower traffic and conversion on our websites. The decrease in average order value was primarily due to increased promotional offers and a shift in the product mix to lower priced products. Revenues decreased 11%, 10%, and 4% for the FTD.com, ProFlowers, and Gourmet Foods businesses, respectively, for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 . Partially offsetting these decreases was a 21% increase in revenues for the Personal Creations reporting unit for the nine months ended September 30, 2018 compared to the same period in 2017 .

U.S. Consumer Segment Operating Income/(Loss)

U.S. Consumer segment operating loss increase d $5.2 million for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 . The gross margin for the U.S. Consumer segment decreased to 28% for the three months ended September 30, 2018 , as compared to 30% for the three months ended September 30, 2017 , primarily due to the product mix noted above, higher product costs, and higher shipping costs. Sales and marketing expenses increase d $1.0 million for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 , primarily due to increases in paid social media marketing, professional fees, and personnel-related costs.

For the nine months ended September 30, 2018 , the U.S. Consumer segment reported an operating loss of $10.0 million compared to operating income of $37.1 million for the nine months ended September 30, 2017 . The gross margin for the U.S. Consumer segment decreased to 31% for the nine months ended September 30, 2018 , as compared to 35% for the nine months ended September 30, 2017 , primarily due to the reduced pricing and increased shipping costs noted above and increased inventory write-offs from lower than anticipated Valentine’s Day orders during the first quarter of 2018. Sales and marketing expenses increase d $11.8 million for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 , primarily due to media-based marketing and increased variable marketing spend, primarily during the first quarter of 2018, and increases in professional fees and personnel-related costs.

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FLORIST SEGMENT



	Three Months Ended September 30,						Favorable/(Unfavorable) Change					Nine Months Ended September 30,						Favorable/(Unfavorable) Change
	2018			2017			$			%		2018			2017			$			%
	(in thousands, except percentages and average revenues per member)
Segment revenues	$	31,184		$	34,665		$	(3,481	)	(10	)%	$	115,316		$	125,261		$	(9,945	)	(8	)%
Segment operating income	$	8,837		$	9,552		$	(715	)	(7	)%	$	31,951		$	35,757		$	(3,806	)	(11	)%
Key metrics and other financial data:
Average revenues per member	$	3,180		$	3,263		$	(83	)	(3	)%	$	11,257		$	11,397		$	(140	)	(1	)%
Segment operating margin	28		%	28		%						28		%	29		%

Florist Segment Revenues

Florist segment revenues for the three months ended September 30, 2018 decrease d $3.5 million , or 10% , compared to the three months ended September 30, 2017 . The decline was primarily due to a $3.0 million decrease in services revenues due to lower clearinghouse order volume and a decline in online services. Products revenues decrease d $0.5 million , primarily related to a planned reduction in container offerings and related pricing, which were partially offset by an increase in fresh flower sales. Average revenues per member decreased 3% for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 , primarily due to the decline in clearinghouse order volume.

Florist segment revenues for the nine months ended September 30, 2018 decrease d $9.9 million , or 8% , compared to the nine months ended September 30, 2017 . The decline was primarily due to a $6.9 million decrease in services revenue due to lower clearinghouse order volume and declines in online services. Products revenues decrease d $3.0 million , primarily related to a planned reduction in container offerings and related pricing, which were partially offset by an increase in fresh flower sales. Average revenues per member decreased 1% for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 , primarily due to the decline in clearinghouse order volume.

Florist Segment Operating Income

Florist segment operating income decrease d $0.7 million , or 7% , for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 . The gross margin for the Florist segment decreased to 68% for the three months ended September 30, 2018 , as compared to 69% for the three months ended September 30, 2017 , primarily due to declines in high-margin clearinghouse order-related revenues. Sales and marketing expenses decrease d $2.2 million for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 , primarily due to fewer incentives paid to member florists and lower personnel-related costs. General and administrative expenses increase d $0.2 million for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 , primarily due to an increase in bad debt expense. The Florist segment operating margin was 28% for the three months ended September 30, 2018 and 2017 .

Florist segment operating income decrease d $3.8 million , or 11% , for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 . The gross margin for the Florist segment decreased to 66% for the nine months ended September 30, 2018 , as compared to 67% for the nine months ended September 30, 2017 , primarily due to declines in high-margin clearinghouse order-related revenues and planned reductions in container revenue and pricing. Sales and marketing expenses decrease d $6.0 million for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 , primarily due to fewer incentives paid to member florists as a result of lower order volume. General and administrative expenses increase d $1.0 million for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 , primarily due to an increase in bad debt expense. The Florist segment operating margin was 28% for the nine months ended September 30, 2018 compared to 29% for the nine months ended September 30, 2017 .

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INTERNATIONAL SEGMENT



	Three Months Ended September 30,						Favorable/(Unfavorable) Change					Nine Months Ended September 30,						Favorable/(Unfavorable) Change
	2018			2017			$			%		2018			2017			$			%
	(in thousands, except percentages, average order values, and average currency exchange rates)
In USD:
Segment revenues	$	28,936		$	31,477		$	(2,541	)	(8	)%	$	114,965		$	106,416		$	8,549		8	%
Impact of foreign currency	105			—			105					(7,772		)	—			(7,772		)
Segment revenues (in constant currency) ^(a)	$	29,041		$	31,477		$	(2,436	)	(8	)%	$	107,193		$	106,416		$	777		1	%

Segment operating income	$	1,963		$	3,384		$	(1,421	)	(42	)%	$	11,728		$	11,982		$	(254	)	(2	)%
Impact of foreign currency	10			—			10					(933		)	—			(933		)
Segment operating income (in constant currency) ^(a)	$	1,973		$	3,384		$	(1,411	)	(42	)%	$	10,795		$	11,982		$	(1,187	)	(10	)%

Key metrics and other financial data:
Consumer orders	565			559			6			1	%	2,042			1,933			109			6	%
Average order value	$	44.32		$	46.86		$	(2.54	)	(5	)%	$	46.58		$	45.48		$	1.10		2	%
Segment operating margin	7		%	11		%						10		%	11		%
In GBP:
Segment revenues	£	22,183		£	24,017		£	(1,834	)	(8	)%	£	84,447		£	83,696		£	751		1	%
Average order value	£	34.01		£	35.78		£	(1.77	)	(5	)%	£	34.26		£	35.78		£	(1.52	)	(4	)%
Average currency exchange rate: GBP to USD	1.30			1.31								1.36			1.27


(a)	USD at prior year comparable period foreign currency exchange rate.

International Segment Revenues

International segment revenues decrease d $2.5 million , or 8% , ( $2.4 million , or 8% , in constant currency) for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 as a 1% increase in consumer orders was more than offset by a 5% decrease in average order value. The decrease in average order value was driven by an unfavorable product mix and reduced pricing combined with the loss of credit card fee income due to statutory regulations.

International segment revenues increase d $8.5 million , or 8% , ( $0.8 million , or 1% , in constant currency) for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 . The increase in revenues in constant currency was driven by an increase in consumer orders of 6% , primarily resulting from increased holiday orders during the first quarter of 2018 and reduced pricing on non-peak orders. Partially offsetting the increase in orders was a decrease in average order value of 4% due to an unfavorable product mix and reduced pricing, the loss of credit card fee income due to statutory regulations, and increased discounts and refunds. Foreign currency exchange rates had a $7.8 million favorable impact on our International segment revenues during the nine months ended September 30, 2018 .

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International Segment Operating Income

International segment operating income decrease d $1.4 million , or 42% , both as reported and in constant currency for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 . The gross margin for the International segment was 32% for both the three months ended September 30, 2018 and 2017 . Sales and marketing expenses increase d $0.8 million ( $0.9 million in constant currency) due to increased costs related to the launch of the floral-related supplies business, marketing personnel, and the florist network. International segment operating margin decreased to 7% for the three months ended September 30, 2018 compared to 11% for the three months ended September 30, 2017 .

International segment operating income decrease d $0.3 million , or 2% , ( $1.2 million , or 10% , in constant currency) for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 . The gross margin for the International segment decreased to 30% for the nine months ended September 30, 2018 compared to 31% for the nine months ended September 30, 2017 . Sales and marketing expenses increase d $1.7 million ( $0.9 million , or 7% , in constant currency) due to increased costs related to the launch of the floral-related supplies business, marketing personnel, and the florist network. General and administrative expenses decrease d $0.1 million , or 1% , ( $0.6 million , or 7% , in constant currency). The decrease in constant currency was primarily due to a decrease in professional fees and other cost savings. International segment operating margin decreased to 10% for the nine months ended September 30, 2018 compared to 11% for the nine months ended September 30, 2017 .

UNALLOCATED EXPENSES



	Three Months Ended September 30,				Favorable/(Unfavorable) Change				Nine Months Ended September 30,				Favorable/(Unfavorable) Change
	2018		2017		$		%		2018		2017		$		%
	(in thousands, except percentages)
Unallocated expenses	$	27,266	$	11,573	$	15,693	(136	)%	$	42,483	$	32,428	$	10,055	(31	)%

Unallocated expenses include various corporate costs, such as executive management, corporate finance, and legal costs. In addition, unallocated expenses include stock-based and incentive compensation, restructuring and other exit costs, corporate reorganization costs, transaction and integration costs, and litigation and dispute settlement charges and gains.

Unallocated expenses increased $15.7 million for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 . During the three months ended September 30, 2018 , we incurred $18.1 million of restructuring costs, $2.7 million of financial consulting and employee retention costs associated with our corporate reorganization plan announced in July 2018, and $0.7 million of legal and consulting costs related to potential transactions. The restructuring costs include $12.6 million of employee severance and $5.5 million of stock-based compensation related to the acceleration of certain equity awards. Restructuring and other exit costs totaled $1.1 million for the three months ended September 30, 2017 . In addition, we incurred $3.5 million of costs related to corporate strategic planning during the three months ended September 30, 2017 .

Unallocated expenses increased $10.1 million for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 . During the nine months ended September 30, 2018 , we incurred $18.1 million of restructuring costs, $2.7 million of financial consulting and employee retention costs associated with our corporate reorganization plan announced in July 2018, and $0.9 million of legal and consulting costs related to potential transactions. Restructuring and other exit costs totaled $2.1 million for the nine months ended September 30, 2017 . Legal and professional fees increased $3.1 million for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 . Partially offsetting the increases in costs was a $4.3 million decrease related to personnel-related costs during the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 . In addition, we incurred $5.3 million of costs related to corporate strategic planning during the nine months ended September 30, 2017 .

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LIQUIDITY AND CAPITAL RESOURCES

Credit Agreement

On September 19, 2014, FTD Companies, Inc. entered into a credit agreement (the “Credit Agreement”) with Interflora British Unit, certain wholly owned domestic subsidiaries of FTD Companies, Inc. party thereto as guarantors, the financial institutions party thereto from time to time, Bank of America Merrill Lynch and Wells Fargo Securities, LLC, as joint lead arrangers and book managers, and Bank of America, N.A., as the administrative agent for the lenders, which provided for a term loan in an aggregate principal amount of $200 million , the proceeds of which were used to repay a portion of outstanding revolving loans and also provided for a $350 million revolving credit facility. On December 31, 2014, we borrowed $120 million under the revolving credit facility to fund the cash portion of the Provide Commerce purchase price.

The obligations under the Credit Agreement are guaranteed by the U.S. Loan Parties. In addition, the obligations under the Credit Agreement are secured by a lien on substantially all of the assets of the U.S. Loan Parties, including a pledge of all of the outstanding capital stock of certain direct subsidiaries of the U.S. Loan Parties (except with respect to foreign subsidiaries and certain domestic subsidiaries whose assets consist primarily of foreign subsidiary equity interests, in which case such pledge is limited to 66% of the outstanding capital stock).

The Credit Agreement contains customary representations and warranties, events of default, affirmative covenants, and negative covenants, that, among other things, requires us to maintain compliance with a maximum consolidated net leverage ratio and a minimum consolidated fixed charge coverage ratio, and impose restrictions and limitations on, among other things, investments, dividends, share repurchases, asset sales, and our ability to incur additional debt and additional liens.

On May 31, 2018, we entered into the Third Amendment to Credit Agreement (the Credit Agreement, as previously amended and as further amended by the Third Amendment, is referred to in this Form 10-Q as the “Third Amendment”) with our lenders, which included an agreement by the lenders to waive existing defaults, as described in Note 6—“Financing Arrangements” of the Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Form 10-Q. The Third Amendment also restricted our combined usage of the revolving credit facility portion of the Credit Agreement, which usage was further restricted by the Fourth Amendment, the Fifth Amendment, and the Sixth Amendment, as discussed below. In addition, under the Third Amendment, the consolidated net leverage ratio and fixed charge coverage ratio covenants were revised for each quarterly period through the September 19, 2019 maturity date, as were the interest rates. The Third Amendment also required us to pay a quarterly fee of 0.125% times the actual daily amount of the revolver commitments and outstanding loans beginning October 1, 2018 through December 31, 2018, which increases to 0.25% beginning January 1, 2019 through the maturity date. We paid an amendment fee of 0.625% times the revolver commitments and outstanding term loan ($1.9 million) in addition to a $0.5 million work fee related to the structuring and arranging of the amendment.

On September 28, 2018, we entered into the Fourth Amendment with our lenders. The Fourth Amendment further restricted our combined usage of the revolving credit facility portion of the Credit Agreement, which usage was further restricted by the Fifth Amendment and the Sixth Amendment, as discussed below. In addition, the Fourth Amendment modified the measurement dates for the consolidated net leverage ratio and fixed charge coverage ratio covenants set forth in the Third Amendment such that the next measurement date was revised to the twelve month period ended October 31, 2018, from the four fiscal quarter period ended September 30, 2018, with the specific required ratio levels otherwise unchanged from the Third Amendment. The Fourth Amendment also required us to pay a monthly fee equal to 2.50% per annum times the actual daily amount of the Aggregate Revolving B Loans (as defined in the Credit Agreement) and subjected us to certain additional restrictions on capital expenditures. In addition, the Fourth Amendment also required that on October 1, 2018 all Eurocurrency loans be converted to Base Rate Loans and during the period from and after the effective date of the Fourth Amendment through October 31, 2018, which was further extended for the remaining term of the debt in the Fifth Amendment, none of the Borrowers were entitled to borrow or continue any Eurocurrency Loans nor convert any Base Rate Loans to Eurocurrency Loans without the consent of the lenders. We paid fees of $0.5 million related to the Fourth Amendment.

We entered into the Fifth Amendment and the Sixth Amendment with our lenders on October 31, 2018 and November 5, 2018, respectively. Among other modifications to the Fourth Amendment, the Fifth Amendment further restricted our combined usage of the revolving credit facility portion of the Credit Agreement, which usage was further restricted by the Sixth Amendment as discussed below. The Fifth Amendment also modified the measurement dates for the consolidated net leverage ratio and fixed charge coverage ratio covenant tests from the dates set forth in the Fourth Amendment such that the next

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measurement date was revised to the twelve month period ending November 30, 2018 from the twelve month period ended October 31, 2018. The Fifth Amendment also established consolidated net leverage and fixed charge coverage ratios for the twelve month period ending November 30, 2018 with the required ratio levels for the remaining periods otherwise unchanged from the Third Amendment. In addition, the Fifth Amendment subjects us to certain additional restrictions on capital expenditures.

The Sixth Amendment, or Amended Credit Agreement, further restricts our combined usage of the revolving credit facility portion of the Credit Agreement to amounts ranging from $90 million to $170 million based on our expected borrowing needs at various points in our business cycle, with all borrowings in excess of $150 million from and after July 6, 2019 subject to our 13-week cash forecast supporting any borrowing above such level. The Amended Credit Agreement also revises the consolidated net leverage ratio and fixed charge coverage ratio covenants set forth in the Fifth Amendment for each period through the September 19, 2019 maturity date of the Amended Credit Agreement. In connection with entry into the Amended Credit Agreement, we incurred an amendment fee in an amount equal to 5.50% of the outstanding term loan as of the execution date of the Amended Credit Agreement, payable in two installments, (a) 0.50% on November 6, 2018 and (b) 5.0% upon the earliest to occur of, (x) the acceleration of the loans, (y) the maturity date and (z) the date upon which all obligations under the credit facility are satisfied, provided that if (z) occurs prior to the events in (x) or (y), the deferred portion of the fee will be prorated based on the number of days remaining until the maturity date, in addition to other fees of $0.5 million.

Our ability to continue as a going concern is dependent on our generating profitable operating results, having sufficient liquidity, maintaining compliance with our revised financial covenants and other requirements under the Amended Credit Agreement, and refinancing or repaying the indebtedness outstanding under the Amended Credit Agreement, including in connection with a sale or merger of the Company or other strategic transaction, as discussed below under “—Going Concern.”

At September 30, 2018, the interest rates applicable to borrowings under the Credit Agreement, as amended through the Fourth Amendment, are based on either LIBOR plus a margin ranging from 2.50% per annum to 7.50% per annum, or a base rate plus a margin ranging from 1.50% per annum to 6.50% per annum, calculated according to our net leverage ratio. In addition, we pay a commitment fee of 0.50% per annum on the unused portion of the revolving credit facility and a letters of credit fee ranging between 2.50% per annum to 7.50% per annum. We are also required to pay a quarterly fee of 0.125% times the actual daily amount of the revolver commitments and outstanding loans beginning October 1, 2018 through December 31, 2018, which increases to 0.25% beginning January 1, 2019 through the maturity date, and a monthly fee equal to 2.50% per annum times the actual daily amount of the Aggregate Revolving B Loans (as defined in the Credit Agreement).

The stated interest rates as of September 30, 2018 under the term loan and the revolving credit facility portions were 8.75% and 8.30% , respectively. The effective interest rates as of September 30, 2018 under the term loan and the revolving credit facility were 10.60% and 10.00% , respectively. The effective interest rates include interest calculated at the stated rates, the fees noted above which commenced with each of the Third Amendment and Fourth Amendment, the amortization of both the debt issuance costs and the effective portion of the interest rate swap and commitment fees.

The term loan is subject to amortization payments of $5 million per quarter and customary mandatory prepayments under certain conditions. During the nine months ended September 30, 2018 , we made scheduled payments of $16 million under the term loan. We had net borrowings of $85 million on the revolving credit facility during the nine months ended September 30, 2018 . The outstanding balance of the term loan and all amounts outstanding under the revolving credit facility are due upon maturity in September 2019.

As of September 30, 2018 , the remaining borrowing capacity under the Credit Agreement, as amended through the Fourth Amendment, which was reduced by $1.8 million in outstanding letters of credit, was $11.2 million .

The degree to which our assets are leveraged and the terms of our debt could materially and adversely affect our ability to obtain additional capital, as well as the terms at which such capital might be offered to us. If we seek to raise additional capital through public or private debt or equity financings, strategic relationships, or other arrangements as part of the strategic alternatives review discussed elsewhere in this Form 10-Q, this capital might not be available to us in a timely manner, on acceptable terms, or at all. Our failure to raise sufficient capital when needed could severely constrain or prevent us from, among other factors, developing new or enhancing existing services or products or funding necessary capital

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expenditures and may have a material adverse effect on our business, financial position, results of operations, and cash flows, as well as impair our ability to service our debt obligations. If additional funds were raised through the issuance of equity or convertible debt securities, the percentage of stock owned by the then-current stockholders could be reduced. Furthermore, such equity or any debt securities that we issue might have rights, preferences, or privileges senior to holders of our common stock. In addition, trends in the securities and credit markets may restrict our ability to raise any such additional funds, at least in the near term.

Going Concern

As described above, the financial statements included in this Form 10-Q have been prepared assuming the Company will continue as a going concern. Our ability to continue as a going concern is dependent on our generating profitable operating results, having sufficient liquidity, maintaining compliance with the revised financial covenants and other requirements under the Amended Credit Agreement, and refinancing or repaying the indebtedness outstanding under the Amended Credit Agreement, including in connection with a sale or merger of the Company or other strategic transaction, as discussed in more detail below.

Based on our 2018 year-to-date results of operations and outlook for the remainder of the term of the Amended Credit Agreement, we currently anticipate that we will be in compliance with the revised financial covenants under the Amended Credit Agreement. However, the Company also will need to make sufficient progress in addressing the need to refinance or repay the indebtedness outstanding under the Amended Credit Agreement such that the Company is able to obtain an audit opinion with no modifications on the Company’s financial statements for the year ending December 31, 2018. If we are unable to meet the revised financial covenants or other requirements of the Amended Credit Agreement and we are unable to obtain waivers or amendments from our lenders, the lenders could exercise remedies under the Amended Credit Agreement and repayment of the indebtedness outstanding under the Amended Credit Agreement could be accelerated. We do not expect that we could repay all of our outstanding indebtedness if the repayment of such indebtedness was accelerated.

As part of our efforts to address these issues, as previously announced, our board of directors has initiated a review of strategic alternatives. The strategic alternatives under consideration include, but are not limited to, a sale or merger of the Company, our continuing to pursue value-enhancing initiatives as a standalone company, and potential financings or equity transactions. We also announced a corporate restructuring and cost savings plan, under which opportunities to optimize operations, drive efficiency, and reduce costs have been identified.

As noted above, we will need to refinance or repay the indebtedness outstanding under the Amended Credit Agreement no later than the September 2019 maturity date of the Amended Credit Agreement. There can be no assurance that we will be able to effect a refinancing on acceptable terms or repay this outstanding indebtedness, when required or if at all, including as a result of the strategic alternatives review noted above. In this regard, there can be no assurance that the strategic alternatives review will result in any particular strategic alternative or strategic transaction. If we are not successful in our initiatives or do not have sufficient liquidity to fund our business activities, we may be forced to limit our business activities or be unable to continue as a going concern, which would have a material adverse effect on our results of operations and financial condition. The uncertainties identified above raise substantial doubt about our ability to continue as a going concern. The financial statements included in this Form 10-Q do not include any adjustments that might result from the outcome of our efforts to address these uncertainties.

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Nine Months Ended September 30, 2018 compared to Nine Months Ended September 30, 2017

Our total cash and cash equivalents balance decrease d by $6.4 million to $23.1 million as of September 30, 2018 , compared to $29.5 million as of December 31, 2017 . Our summary cash flows for the periods presented were as follows (in thousands):



	Nine Months Ended September 30,
	2018			2017
Net cash used for operating activities	$	(56,091	)	$	(18,144	)
Net cash used for investing activities	$	(14,165	)	$	(10,677	)
Net cash provided by/(used for) financing activities	$	64,003		$	(25,941	)

Net cash used for operating activities was $56.1 million for the nine months ended September 30, 2018 compared to $18.1 million for the nine months ended September 30, 2017 . The increase in cash used for operating activities was primarily driven by the increase in net loss of $75.3 million for the nine months ended September 30, 2018 compared to the same period in 2017 and was partially offset by an increase of $19.6 million in non-cash items, which include but are not limited to depreciation and amortization, impairment of assets, stock-based compensation, deferred taxes, and provision for doubtful accounts receivable, and cash provided by changes in operating assets and liabilities of $17.8 million . Such changes include $12.1 million of lower payments of accounts payable and accrued liabilities due to timing of vendor payments, $2.4 million of lower payments of other liabilities, $1.6 million increase in income taxes payable, $1.0 million decrease in cash paid for inventories, and a $0.7 million increase in deferred revenue. Changes in working capital can cause variations in our cash flows used for operating activities due to seasonality, timing, and other factors.

Net cash used for investing activities for the nine months ended September 30, 2018 included purchases of property and equipment totaling $26.4 million , which were partially offset by $10.0 million of proceeds from the surrender of corporate-owned life insurance policies and $2.2 million of proceeds received from the sale of a business. Net cash used for investing activities for the nine months ended September 30, 2017 included purchases of property and equipment totaling $10.7 million . We currently anticipate total capital expenditures for 2018 between $35 and $38 million. The actual amount of future capital expenditures may fluctuate due to a number of factors, including, without limitation, capital expenditures related to potential future acquisitions and new business initiatives, which are difficult to predict and which could change significantly over time. Additionally, we may choose to invest in technological advances in support of our business initiatives or make capital expenditures to develop or acquire new equipment or technology in order to replace aging or technologically obsolete equipment.

Net cash used for financing activities increase d $89.9 million , primarily due to net proceeds from borrowings under the Credit Agreement totaling $68.7 million during the nine months ended September 30, 2018 compared to net repayments of $25.0 million during the nine months ended September 30, 2017 . Partially offsetting the net proceeds from borrowings was the payment of deferred financing costs totaling $4.6 million during the 2018 period. In addition, repurchases of common stock related to tax withholdings on vested stock awards decrease d by $1.5 million during the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 .

Contractual Obligations and Other Commitments

During the first quarter of 2018, we entered into a lease for office space in Chicago, Illinois. The lease expires in 2030 with future contractual obligations totaling $17.0 million over the term of the agreement. There have been no other material changes, outside the ordinary course of business, related to our contractual obligations or other commitments as disclosed in Item 7 of the Company’s Annual Report on Form 10-K for the year ended December 31, 2017 .

Off-Balance Sheet Arrangements

At September 30, 2018 , we did not have any off-balance sheet arrangements, as defined in Item 303(a)(4)(ii) of Regulation S-K promulgated by the SEC, that have, or are reasonably likely to have, a current or future material effect on our consolidated financial condition, results of operations, liquidity, capital expenditures, or capital resources.

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CRITICAL ACCOUNTING POLICIES, ESTIMATES AND ASSUMPTIONS

Our Annual Report on Form 10-K for the year ended December 31, 2017, describes the critical accounting policies for which management uses significant judgments and estimates in the preparation of our consolidated financial statements. Except for the accounting policy for revenue recognition that was updated as a result of adopting ASC Topic 606 on January 1, 2018, as discussed in Note 1—“Description of Business, Basis of Presentation, Accounting Policies, and Recent Accounting Pronouncements” of the Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Form 10-Q, and as noted below, there have been no significant changes to our critical accounting policies since December 31, 2017.

Goodwill, Intangible Assets, and Other Long-Lived Assets

Goodwill is tested for impairment at the reporting unit level. A reporting unit is a business or a group of businesses for which discrete financial information is available and is regularly reviewed by management. An operating segment is made up of one or more reporting units. We report our business operations in three operating and reportable segments: U.S. Consumer, Florist, and International. Each of the Florist and International segments is a reporting unit. The U.S. Consumer segment is comprised of three reporting units: FTD.com, ProFlowers/Gourmet Foods, and Personal Creations. The ProFlowers and Gourmet Foods businesses have similar margins and share operations and business team structure, among other similarities. Therefore, these businesses meet the aggregation criteria, and as such, we have aggregated these two businesses into one reporting unit.

Goodwill represents the excess of the purchase price of an acquired entity over the fair value of the net tangible and intangible assets acquired and liabilities assumed. Indefinite-lived intangible assets acquired in a business combination are initially recorded at management’s estimate of their fair value. We account for goodwill and indefinite-lived intangible assets in accordance with ASC 350, Intangibles, Goodwill and Other.

Goodwill and indefinite-lived intangible assets are not subject to amortization but are reviewed for impairment in the fourth quarter of each year, or more frequently if events or substantive changes in circumstances indicate that the carrying value of a reporting unit may exceed its fair value (i.e. that a triggering event has occurred). Testing goodwill, intangible assets, and other long-lived assets for impairment involves comparing the fair value of the reporting unit or intangible asset to its carrying value. If the carrying amount of a reporting unit, intangible asset, or other long-lived asset exceeds its fair value, an impairment loss is recognized in an amount equal to the excess, up to the amount of goodwill in the case of a reporting unit.

During the three months ended June 30, 2018, due to continued declines in financial results and reductions in the projected results for the remainder of 2018, we determined that a triggering event had occurred that required an interim impairment assessment for all of its reporting units other than the International reporting unit, as that reporting unit’s year-to-date and projected results were relatively in line with expectations. The intangible assets and other long-lived assets associated with the reporting units assessed were also reviewed for impairment. In calculating the fair value of all of the reporting units except the ProFlowers/Gourmet Foods reporting unit, we used a combination of the income approach and the market approach valuation methodologies. For the ProFlowers/Gourmet Foods reporting unit, the cost approach was used as the net asset value method provided the highest indication of value for that reporting unit. The income approach was used primarily, as we believe that a discounted cash flow approach is the most reliable indicator of the fair values of the businesses. Under the market approach, we used the guideline company method, which focuses on comparing our risk profile and growth prospects to select reasonably similar companies based on business description, revenue size, markets served, and profitability. The key assumptions used in the income approach discounted cash flow valuation model included discount rates, growth rates, cash flow projections, and terminal growth rates. The discount rates utilized are indicative of the return an investor would expect to receive for investing in a similar business. Considering industry and company specific historical data and internal forecasts and projections, management developed growth rates and cash flow projections for each reporting unit. In determining the terminal growth rates, we considered GDP growth, consumer price inflation, and the long term growth prospects of each reporting unit. The discount rate, growth rates, royalty rates, cash flow projections, and terminal growth rates are also significant estimates used in the determination of the fair value of the indefinite-lived intangible assets. Under the cost approach, we used the net asset value method, which is based on the premise that a prudent investor would pay no more for an asset than its replacement or reproduction cost.

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The assessment of whether or not goodwill and/or indefinite-lived intangible assets are impaired involves a significant level of judgment and estimates in selecting the assumptions used to determine the fair values of our reporting units and indefinite-lived intangible assets. We believe our analysis included sufficient tolerance for sensitivity in key assumptions. We believe the assumptions and rates used in our impairment assessments are reasonable, but they are judgmental, and variations in any assumptions could result in materially different calculations of fair value. Factors that have the potential to create variances in the estimated fair value of the reporting units include, but are not limited to, fluctuations in (1) forecasted order volumes and average order values, which can be driven by multiple external factors affecting demand, including macroeconomic factors, competitive dynamics, and changes in consumer preferences; (2) marketing costs to generate orders; (3) product and fulfillment costs; (4) operational efficiency; and (5) equity valuations of peer companies.

The interim impairment test performed during the three months ended June 30, 2018 resulted in our determination that the fair value of our Florist reporting unit exceeded its carrying value and, therefore, its goodwill was not impaired. The Florist reporting unit fair value exceeded its carrying value by 6%. The fair values of the FTD.com, ProFlowers/Gourmet Foods, and Personal Creations reporting units were less than their carrying values and, as such, goodwill impairment charges of $35.2 million, $14.8 million, and $12.5 million, respectively, were recorded during the three months ended June 30, 2018 related to these reporting units.

Certain key assumptions used in determining the fair value for our reporting units as of June 30, 2018 were as follows:



	Discount Rates		Terminal Growth Rates
FTD.com	26.5	%	2.0	%
Florist	20.0	%	0.5	%
International	13.5	%	2.0	%
ProFlowers/Gourmet Foods	26.5	%	2.0	%
Personal Creations	26.5	%	2.5	%

In conjunction with the interim goodwill impairment test during the three months ended June 30, 2018, we also reviewed the fair values of our indefinite-lived intangible assets for impairment. The FTD.com reporting unit and the Florist segment share a trademark and trade name and, therefore, share the related indefinite-lived asset. The interim impairment test for that indefinite-lived intangible asset was performed by comparing the fair value of the asset to its carrying value and resulted in the determination that the fair value was less than its carrying value, and, accordingly, a pre-tax impairment charge of $20.4 million was recorded during the three months ended June 30, 2018. Certain key assumptions used in determining the fair value of the indefinite-lived intangible assets were discount rates of 20.0% to 26.5% and average royalty rates of 2.5% to 5.0%.

We account for finite-lived intangible assets and other long-lived assets in accordance with ASC 360, Property, Plant and Equipment . Intangible assets acquired in a business combination are initially recorded at management’s estimate of their fair values. We evaluate the recoverability of identifiable intangible assets and other long-lived assets, other than indefinite-lived intangible assets, for impairment when events occur or circumstances change that would indicate that the carrying amount of an asset may not be recoverable. Events or circumstances that may indicate that an asset is impaired include, but are not limited to, significant decreases in the market value of an asset, significant underperformance relative to expected historical or projected future operating results, a change in the extent or manner in which an asset is used, shifts in technology, significant negative industry or economic trends, changes in our operating model or strategy, and competitive forces. In determining if an impairment exists, we estimate the undiscounted cash flows to be generated from the use and ultimate disposition of these assets. If an impairment is indicated, based on a comparison of the asset’s carrying amount and the undiscounted cash flows, the impairment loss is measured as the amount by which the carrying amount of the asset exceeds the fair value of the asset. Finite-lived intangible assets are amortized on a straight-line basis over their estimated useful lives, ranging from five to fifteen years. Our identifiable intangible assets were acquired primarily in connection with business combinations.

The process of evaluating the potential impairment of long-lived intangible assets is subjective and requires significant judgment on matters such as, but not limited to, the asset group to be tested for recoverability. We are also required to make estimates that may significantly impact the outcome of the analyses. Such estimates include, but are not limited to, future operating performance and cash flows, cost of capital, terminal values, and remaining economic lives of assets.

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In conjunction with the interim goodwill impairment test during the three months ended June 30, 2018, we also reviewed our finite-lived intangible assets for potential impairment. The impairment evaluation of the finite-lived intangible assets indicated that the carrying amount of the ProFlowers trade name was not recoverable when compared to the expected undiscounted future cash flows. As such, a pre-tax impairment charge of $51.9 million was recorded related to the ProFlowers trade name during the three months ended June 30, 2018. In addition, due to a management decision to cease operations of BloomThat, a business acquired in 2017 that was included in the ProFlowers/Gourmet Foods reporting unit, a pre-tax impairment charge of $0.9 million was recorded related to the remaining carrying value of the finite-lived intangible assets associated with that business.

During the year ended December 31, 2017, the other long-lived assets related to the ProFlowers/Gourmet Foods reporting unit were fully impaired as the projected undiscounted cash flows of that reporting unit were less than the carrying amount of such assets. Additional impairment charges of $0.4 million and $4.0 million were recorded during the three and nine months ended September 30, 2018, respectively, related to capital additions for that reporting unit as its undiscounted cash flows continue to be less than the carrying amount of the assets of that asset group. Also in conjunction with the interim goodwill impairment assessment during the three months ended June 30, 2018, we performed an impairment assessment of our other long-lived assets for reporting units other than ProFlowers/Gourmet Foods by comparing the expected undiscounted future cash flows to the carrying amounts of the assets. The result of that assessment was that the assets of the other reporting units were not impaired.

We are currently completing a review of strategic alternatives for our businesses. Given the uncertainties regarding the related impacts such review and our limited liquidity, as discussed in “—Liquidity and Capital Resources” within this “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” could have on our financial performance, there can be no assurance that the estimates and assumptions made for purposes of the interim impairment testing will prove to be accurate predictions of the future. In addition, our stock price has continued to be volatile. If our projections of future cash flows and financial performance are not achieved, or if our market capitalization declines further, we may be required to record impairment charges on our goodwill, intangible assets, or other long-lived assets in future periods, whether in connection with our next annual impairment testing in the fourth quarter of 2018. It is not possible at this time to determine if any such additional future impairment charge would result or, if it does, whether such charge would be material. See Note 5—“Goodwill, Intangible Assets, and Other Long-Lived Assets” of the Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Form 10-Q for the remaining balances of goodwill by reporting unit and intangible assets.

Income Taxes

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RECENT ACCOUNTING PRONOUNCEMENTS

For information about recently adopted and recently issued accounting pronouncements refer to Note 1—“Description of Business, Basis of Presentation, Accounting Policies, and Recent Accounting Pronouncements” of the Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Form 10-Q.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

There have been no material changes related to the Company’s market risk as disclosed in Item 7A of the Company’s Annual Report on Form 10-K for the year ended December 31, 2017 .

ITEM 4. CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of the end of the period covered by this report. Based on such evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of such period, the Company’s disclosure controls and procedures are effective in recording, processing, summarizing, and reporting, on a timely basis, information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act and are effective in ensuring that information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

There have been no changes in our internal control over financial reporting identified in connection with the evaluation required by Rule 13a-15(d) and 15d-15(d) of the Exchange Act that occurred during the three months ended September 30, 2018 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II—OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

For a description of our material pending legal proceedings, please refer to Note 14—“Contingencies—Legal Matters” of the Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Form 10-Q.

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ITEM 1A. RISK FACTORS

Our business and common stock are subject to a number of risks and uncertainties. The information presented below updates, and should be read in conjunction with, the risks summarized under the caption “Risk Factors” in Part I, Item 1A of our most recent Form 10-K. There is no material change in the information reported under “Part I - Item 1A - Risk Factors” contained in our Annual Report on Form 10-K for the fiscal year ended December 31, 2017 with the exception of the following:

The risk factor “ Our management has concluded, and our independent registered public accounting firm has emphasized in their report on our financial statements as of and for the fiscal year ended December 31, 2017, that, due to our anticipated failure to satisfy financial covenant requirements and uncertainties surrounding our ability to amend or refinance our current credit facility, substantial doubt exists as to our ability to continue as a going concern ” is deleted and replaced as follows:

Our plans to alleviate the substantial doubt about our ability to continue as a going concern may not be successful. If we are not successful in these plans, we may be forced to limit our business activities or be unable to continue as a going concern, which would have a material adverse effect on our results of operations and financial condition.

The condensed consolidated financial statements included in this Form 10-Q have been prepared on a going concern basis. Our ability to continue as a going concern is dependent on our generating profitable operating results, having sufficient liquidity, maintaining compliance with the revised financial covenants and other requirements under the Amended Credit Agreement, refinancing or repaying the indebtedness outstanding under the Amended Credit Agreement, including in connection with a sale or merger of the Company or other strategic transaction. As part of our efforts to address the substantial doubt about our ability to continue as a going concern, as previously announced, our board of directors has initiated a review of strategic alternatives and a corporate restructuring and cost savings plan.

Based on our 2018 year-to-date results of operations and outlook for the remainder of the term of the Amended Credit Agreement, we currently anticipate that we will be in compliance with the revised financial covenants under the Amended Credit Agreement. For additional information regarding the Amended Credit Agreement see Note 6—“Financing Arrangements” of the Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Form 10-Q and “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources” included in Part I, Item 2 of this Form 10-Q. However, if we are unable to meet the revised financial covenants or other requirements of the Amended Credit Agreement and we are unable to obtain waivers or amendments from our lenders, the lenders could exercise remedies under the Amended Credit Agreement and repayment of the indebtedness outstanding under the Amended Credit Agreement could be accelerated. We do not expect that we could repay all of our outstanding indebtedness if the repayment of such indebtedness was accelerated.

We will need to refinance or repay the indebtedness outstanding under the Amended Credit Agreement no later than the September 2019 maturity date of the Amended Credit Agreement. There can be no assurance that we will be able to effect a financing on acceptable terms or repay this outstanding indebtedness, when required or if at all, including as a result of our strategic alternatives review. In this regard, there can be no assurance that the strategic alternatives review will result in any particular strategic alternative or strategic transaction. If we are not successful in our initiatives or do not have sufficient liquidity to fund our business activities, we may be forced to limit our business activities or be unable to continue as a going concern, which would have a material adverse effect on our results of operations and financial condition. These conditions raise substantial doubt about our ability to continue as a going concern. Our financial statements included in this Form 10-Q do not include any adjustments that might result from the outcome of our efforts to address these issues.


2.	The risk factor “ We have a substantial amount of indebtedness. This level of indebtedness could adversely affect our ability to raise additional capital to fund operations, our flexibility in operating our business, and our ability to react to changes in the economy or our industry, including implementation of our strategic plan ” is restated in its entirety as follows:

We have a substantial amount of indebtedness. This level of indebtedness could adversely affect our ability to raise additional capital to fund operations, our flexibility in operating our business, and our ability to react to changes in the economy or our industry, including implementation of our strategic plan.

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At September 30, 2018, we had $260.7 million of principal indebtedness outstanding, all of which is current with a maturity date of September 19, 2019. Such indebtedness includes $123.7 million outstanding under a term loan and $137.0 million outstanding under revolving loans. Our substantial indebtedness could have significant consequences for our business and financial condition. For example:

•

Our failure to comply with the terms of the Amended Credit Agreement, including failure to meet payment obligations or as a result of events beyond our control, could result in an event of default on our debt. Upon an event of default, our lenders could elect to cause all amounts outstanding with respect to that debt to become immediately due and payable, and we would be unable to access our revolving credit facility. An event of default could materially and adversely affect our operating results, financial condition, and liquidity.


•	We may be required to dedicate a greater percentage of our cash flows to payments on our debt, thereby reducing the availability of cash flows to fund our strategic initiatives, capital expenditures, pursue acquisitions or investments in new technologies, and fund other general corporate requirements.

•

Our ability to obtain additional financing to fund future working capital needs, strategic initiatives, capital expenditures, acquisitions, and other general corporate requirements could be limited. If we are unable to raise additional capital when required, it could affect our liquidity, business, financial condition, results of operations, and cash flows. In addition, our ability to borrow additional amounts under our revolving credit facility, which is a significant source of liquidity, is subject to restrictions on our usage of the revolving credit facility and an obligation to make regularly scheduled payments, and in some circumstances prepayments, of the term loan portion of the Amended Credit Agreement. Failure to meet our borrowing conditions under our revolving credit facility could materially and adversely impact our liquidity.

•

Our debt imposes operating and financial covenants and restrictions on us, including limitations on our ability to use cash flows for the benefit of our subsidiaries. Compliance with such covenants and restrictions may adversely affect our ability to adequately finance our operations or capital needs, pursue attractive business opportunities that may arise, sell assets, and make capital expenditures.


•	We may continue to experience increased vulnerability to and limited flexibility in planning for or reacting to changes in or challenges relating to our business and industry, thus creating competitive disadvantages compared to other competitors with lower debt levels and borrowing costs.


•	We may continue to experience increased vulnerability to general adverse economic conditions, including the increases in interest rates under the Amended Credit Agreement, and if our borrowings bear interest at variable rates or if such indebtedness is refinanced at a time when interest rates are higher.

We cannot assure you that our cash flows, combined with additional borrowings under the current and any future credit agreements, will be available in an amount sufficient to enable us to repay our indebtedness or to fund other liquidity needs. These conditions raise substantial doubt about our ability to continue as a going concern. For additional information regarding our Amended Credit Agreement see Note 6—“Financing Arrangements” of the Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Form 10-Q.

Depending on the results of our recently announced strategic alternatives review process, we may need to refinance all or a portion of our indebtedness on or before the September 2019 maturity date of the Amended Credit Agreement. There can be no assurance that we will be able to effect a refinancing on acceptable terms or repay this outstanding indebtedness, when required or if at all, including as a result of the strategic alternatives review noted above. In this regard, there can be no assurance that the strategic alternatives review will result in any particular strategic alternative or strategic transaction. The terms of any alternative debt may give the holders rights, preferences, and privileges senior to those of holders of our common stock, particularly in the event of liquidation. The terms of any new debt may also impose additional and more stringent restrictions on our operations than are currently in place. If we are unable to refinance our debt, we may default under the terms of our indebtedness, which could lead to an acceleration of the debt. We do not expect that we could repay all of our outstanding indebtedness if the repayment of such indebtedness was accelerated.

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3.	The risk factor “ If we are unable to successfully implement our strategic initiatives, our business, financial condition, results of operations, and cash flows could be materially and adversely affected ” is restated in its entirety as follows:

If we are unable to successfully implement our strategic alternatives review or our corporate restructuring and cost savings plan, our business, financial condition, results of operations, and cash flows could be materially and adversely affected.

During the three months ended September 30, 2018, our board of directors initiated a review of strategic alternatives focused on maximizing stockholder value. The strategic alternatives expected to be considered include, but are not limited to, a sale or merger of the Company, continuing to pursue value-enhancing initiatives as a standalone company, a capital structure optimization that may involve potential financings, or the sale or other disposition of certain of our businesses or assets. At that same time, we also announced a corporate restructuring and cost savings plan, under which we have identified opportunities to optimize our operations, drive efficiency, and reduce costs.

The results of our efforts will not be known until sometime in the future. Successful execution of any particular strategic alternative or strategic transaction or our corporate restructuring and cost savings plan requires sustained management focus, organization, and coordination over time, as well as success in building relationships with third parties. If we are unable to execute our strategy or our corporate restructuring and cost savings plan successfully, our business, financial position, results of operations, and cash flows could be adversely affected.


4.	The risk factor “ Our operations could be adversely affected if we fail to integrate and retain our executive leadership team” is restated in its entirety as follows:

Our operations could be adversely affected if we fail to integrate and retain our executive leadership team or face difficulties attracting and retaining qualified personnel.

Since early 2016, we have undergone significant transitions in our chief executive officer, chief financial officer, and other key executive positions. Our success depends, in part, upon the performance of our executive leadership team. If we are unable to integrate new senior executives, if they fail to perform effectively, if we are unable to retain them, or if we are unable to attract additional qualified senior executives as needed, our strategic and other initiatives could be adversely impacted and our business, financial condition, results of operations and cash flows could be materially and adversely affected. Further, if we are unable to recruit, retain, and motivate key personnel to maintain the current business of the Company and support our strategic and other initiatives, our business, financial conditions, results of operations and cash flows similarly could be materially and adversely affected.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

None.

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ITEM 6. EXHIBITS

Incorporated by

Reference to

No.

Exhibit Description

Filed with this

Form 10-Q

Form

File No.

Date

Filed

Exhibit

Number

(if different)

10.1

Letter of Special Retention Compensation between FTD Companies, Inc. and Scott Levin**

10.2

Letter of Special Retention Compensation between FTD Companies, Inc. and Steven D. Barnhart**

10.3

Letter of Special Retention Compensation between FTD Companies, Inc. and Joseph R. Topper, Jr.**

10.4

Letter of Special Retention Compensation between FTD Companies, Inc. and Rhys Hughes**

10.5

Letter of Special Retention Compensation between FTD Companies, Inc. and Tom Douglas Moeller**

10.6

Fourth Amendment to Credit Agreement

8-K

001-35901

10/01/18

10.1

10.7

Fifth Amendment to Credit Agreement

8-K

001-35901

11/06/18

10.1

10.8

Sixth Amendment to Credit Agreement

8-K

001-35901

11/06/18

10.2

31.1

Certification of the Chief Executive Officer pursuant to Section 302 of the Sarbanes Oxley Act of 2002

31.2

Certification of the Chief Financial Officer pursuant to Section 302 of the Sarbanes Oxley Act of 2002

32.1

Certification of the Chief Executive Officer pursuant to Section 906 of the Sarbanes Oxley Act of 2002

32.2

Certification of the Chief Financial Officer pursuant to Section 906 of the Sarbanes Oxley Act of 2002

101.INS

XBRL Instance Document

101.SCH

XBRL Taxonomy Extension Schema Document

101.CAL

XBRL Taxonomy Calculation Linkbase Document

101.LAB

XBRL Taxonomy Label Linkbase Document

101.PRE

XBRL Taxonomy Presentation Linkbase Document

101.DEF

XBRL Taxonomy Extension Definition Document

** Management contract or compensatory plan or arrangement.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.



Date: November 7, 2018	FTD Companies, Inc. (Registrant)

	By:	/s/ Steven D. Barnhart
		Steven D. Barnhart
		Chief Financial Officer (Principal Financial Officer and Principal Accounting Officer)


(a)	Involuntary Termination . For purposes of this Letter, “ Involuntary Termination ” will mean a termination of your employment with the Company by the Company “without cause” or by you for “good reason,” in each case as defined in the Employment Agreement, dated as of December 8, 2017, by and between the Company and you, as amended (the “ Employment Agreement ”).


1.	I have reviewed this Quarterly Report on Form 10-Q of FTD Companies, Inc.;


2.	Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;


3.	Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this report;


4.	The Registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the Registrant and we have:


(a)	Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;


(b)	Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;


(c)	Evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and


(d)	Disclosed in this report any change in the Registrant’s internal control over financial reporting that occurred during the Registrant’s most recent fiscal quarter (the Registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the Registrant’s internal control over financial reporting; and


(a)	All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the Registrant’s ability to record, process, summarize and report financial information; and


(b)	Any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant’s internal control over financial reporting.




Date: November 7, 2018	/s/ Scott D. Levin
	Scott D. Levin
	President and Chief Executive Officer


(a)	The Quarterly Report on Form 10-Q of FTD Companies, Inc. for the quarter ended September 30, 2018 , as filed with the Securities and Exchange Commission, fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and


(b)	The information contained in such report fairly presents, in all material respects, the financial condition and results of operations of the Company.




/s/ Steven D. Barnhart
Steven D. Barnhart
Executive Vice President and Chief Financial Officer