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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
 
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2017
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                      to                     
Commission File Number: 001-36131
 
Endurance International Group Holdings, Inc.
(Exact Name of Registrant as Specified in Its Charter)
Delaware
 
46-3044956
(State or Other Jurisdiction of
Incorporation or Organization)
 
(I.R.S. Employer
Identification No.)
10 Corporate Drive, Suite 300
Burlington, Massachusetts
 
01803
(Address of Principal Executive Offices)
 
(Zip Code)
(781) 852-3200
(Registrant’s Telephone Number, Including Area Code)
 
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  ☒    No  ☐
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  ☒    No  ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
  
Accelerated filer
 
Non-accelerated filer
☐  (Do not check if a smaller reporting company)
  
Smaller reporting company
 
 
 
 
Emerging growth company
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐


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Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ☐    No  ☒
As of April 28, 2017, there were 142,706,250 shares of the issuer’s common stock, $0.0001 par value per share, outstanding.
 


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TABLE OF CONTENTS
 
 
 
 
Page
PART I. FINANCIAL INFORMATION
 
Item 1. Financial Statements (unaudited)
 
 


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Endurance International Group Holdings, Inc.
Consolidated Balance Sheets
(unaudited)
(in thousands, except share and per share amounts)
 
December 31, 2016
 
March 31, 2017
Assets
 
 
 
Current assets:
 
 
 
Cash and cash equivalents
$
53,596

 
$
68,970

Restricted cash
3,302

 
3,645

Accounts receivable
13,088

 
10,717

Prepaid domain name registry fees
55,444

 
56,833

Prepaid expenses and other current assets
28,678

 
33,348

Total current assets
154,108

 
173,513

Property and equipment—net
95,272

 
93,463

Goodwill
1,859,909

 
1,860,291

Other intangible assets—net
612,057

 
578,023

Deferred financing costs
4,932

 
4,518

Investments
15,857

 
15,857

Prepaid domain name registry fees, net of current portion
10,429

 
10,746

Other assets
3,710

 
2,856

Total assets
$
2,756,274

 
$
2,739,267

Liabilities, redeemable non-controlling interest and stockholders’ equity
 
 
 
Current liabilities:
 
 
 
Accounts payable
$
16,074

 
$
15,817

Accrued expenses
67,722

 
67,195

Accrued interest
27,246

 
17,429

Deferred revenue
355,190

 
369,240

Current portion of notes payable
35,700

 
35,700

Current portion of capital lease obligations
6,690

 
5,165

Deferred consideration—short term
5,273

 
4,525

Other current liabilities
2,890

 
3,149

Total current liabilities
516,785

 
518,220

Long-term deferred revenue
89,200

 
91,239

Notes payable—long term, net of original issue discounts of $25,853 and $25,006 and deferred financing costs of $43,342 and $42,012 respectively
1,951,280

 
1,944,532

Capital lease obligations—long term
512

 

Deferred tax liability
39,943

 
43,344

Deferred consideration—long term
7,444

 
7,564

Other liabilities
8,974

 
9,741

Total liabilities
2,614,138

 
2,614,640

Redeemable non-controlling interest
17,753

 
21,337

Commitments and contingencies (Note 17)

 

Stockholders’ equity:
 
 
 
Preferred Stock—par value $0.0001; 5,000,000 shares authorized; no shares issued or outstanding

 

Common Stock—par value $0.0001; 500,000,000 shares authorized; 134,793,857 and 135,789,327 shares issued at December 31, 2016 and March 31, 2017, respectively; 134,793,857 and 135,789,327 outstanding at December 31, 2016 and March 31, 2017, respectively
14

 
14

Additional paid-in capital
868,228

 
882,052

Accumulated other comprehensive loss
(3,666
)
 
(3,196
)
Accumulated deficit
(740,193
)
 
(775,580
)
Total stockholders’ equity
124,383

 
103,290

Total liabilities, redeemable non-controlling interest and stockholders’ equity
$
2,756,274

 
$
2,739,267

See accompanying notes to consolidated financial statements.

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Endurance International Group Holdings, Inc.
Consolidated Statements of Operations and Comprehensive Income (Loss)
(unaudited)
(in thousands, except share and per share amounts)
 
Three Months Ended March 31,
 
2016

2017
Revenue
$
237,113


$
295,137

Cost of revenue
136,476


148,749

Gross profit
100,637


146,388

Operating expense:



Sales and marketing
79,294


72,772

Engineering and development
16,255


20,362

General and administrative
40,279


39,080

Transactions expenses
31,120


580

Total operating expense
166,948


132,794

Income (loss) from operations
(66,311
)

13,594

Other income (expense):



Other income
11,410



Interest income
134


118

Interest expense
(30,371
)

(39,516
)
Total other expense—net
(18,827
)

(39,398
)
Loss before income taxes and equity earnings of unconsolidated entities
(85,138
)

(25,804
)
Income tax expense (benefit)
(99,902
)

5,774

Income (loss) before equity earnings of unconsolidated entities
14,764


(31,578
)
Equity loss of unconsolidated entities, net of tax
683



Net income (loss)
$
14,081


$
(31,578
)
Net (loss) income attributable to non-controlling interest
(7,730
)

226

Excess accretion of non-controlling interest


3,584

Total net (loss) income attributable to non-controlling interest
(7,730
)

3,810

Net income (loss) attributable to Endurance International Group Holdings, Inc.
$
21,811


$
(35,388
)
Comprehensive income (loss):



Foreign currency translation adjustments
342


686

Unrealized loss on cash flow hedge, net of taxes of $606 and $38, for the three months ended March 31, 2016 and 2017, respectively
(1,511
)

(216
)
Total comprehensive income (loss)
$
20,642


$
(34,918
)
Basic net income (loss) per share attributable to Endurance International Group Holdings Inc.
$
0.17


$
(0.26
)
Diluted net income (loss) per share attributable to Endurance International Group Holdings Inc.
$
0.16


$
(0.26
)
Weighted-average common shares used in computing net income (loss) per share attributable to Endurance International Group Holdings, Inc.:
 
 


Basic
132,178,693

 
134,935,153

Diluted
133,563,884

 
134,935,153

See accompanying notes to consolidated financial statements.


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Endurance International Group Holdings, Inc.
Consolidated Statements of Cash Flows
(unaudited)
(in thousands)
 
Three Months Ended March 31,
 
2016

2017
Cash flows from operating activities:



Net income (loss)
$
14,081


$
(31,578
)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:



Depreciation of property and equipment
13,172

 
13,111

Amortization of other intangible assets
29,874


34,267

Impairment of long lived assets
1,437



Amortization of deferred financing costs
911


1,744

Amortization of net present value of deferred consideration
783


190

Amortization of original issue discounts
449


846

Stock-based compensation
18,388


12,924

Deferred tax (benefit) expense
(103,203
)

3,440

Gain on sale of assets
(1
)

(225
)
Gain from unconsolidated entities
(11,410
)


Loss of unconsolidated entities
683



(Gain) loss from change in deferred consideration
21



Changes in operating assets and liabilities, net of acquisitions:



Accounts receivable
2,144


2,393

Prepaid expenses and other current assets
(15,673
)

(5,717
)
Accounts payable and accrued expenses
16,973


(13,467
)
Deferred revenue
43,143


15,747

Net cash provided by operating activities
11,772

 
33,675

Cash flows from investing activities:



Businesses acquired in purchase transactions, net of cash acquired
(881,709
)


Cash paid for minority investment
(600
)


Purchases of property and equipment
(10,140
)

(9,258
)
Proceeds from sale of assets


251

Purchases of intangible assets


(33
)
Withdrawals of principal balances in restricted cash accounts
(737
)

(344
)
Net cash used in investing activities
(893,186
)
 
(9,384
)
Cash flows from financing activities:



Proceeds from issuance of term loan and notes, net of original issue discounts
1,056,178



Repayments of term loans
(8,925
)

(8,925
)
Proceeds from borrowing of revolver
16,000



Repayment of revolver
(83,000
)


Payment of financing costs
(51,605
)

(92
)
Payment of deferred consideration
(707
)

(818
)
Principal payments on capital lease obligations
(1,439
)

(2,037
)
Proceeds from exercise of stock options
593


628

Net cash provided by (used in) financing activities
927,095

 
(11,244
)
Net effect of exchange rate on cash and cash equivalents
566


2,327

Net increase in cash and cash equivalents
46,247

 
15,374

Cash and cash equivalents:



Beginning of period
33,030

 
53,596

End of period
$
79,277

 
$
68,970

Supplemental cash flow information:



Interest paid
$
16,659


$
46,546

Income taxes paid
$
968


$
952

See accompanying notes to consolidated financial statements.

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Endurance International Group Holdings, Inc.
Notes to Consolidated Financial Statements
(unaudited)
1. Nature of Business
Formation and Nature of Business
Endurance International Group Holdings, Inc. (“Holdings”) is a Delaware corporation which, together with its wholly owned subsidiary company, EIG Investors Corp. (“EIG Investors”), its primary operating subsidiary company, The Endurance International Group, Inc. (“EIG”), and other subsidiary companies of EIG, collectively form the “Company.” The Company is a leading provider of cloud-based platform solutions designed to help small- and medium-sized businesses succeed online.
EIG and EIG Investors were incorporated in April 1997 and May 2007, respectively, and Holdings was originally formed as a limited liability company in October 2011 in connection with the acquisition by investment funds and entities affiliated with Warburg Pincus and Goldman, Sachs & Co. on December 22, 2011 of a controlling interest in EIG Investors, EIG and EIG’s subsidiary companies. On November 7, 2012, Holdings reorganized as a Delaware limited partnership and on June 25, 2013, Holdings converted into a Delaware C-corporation and changed its name to Endurance International Group Holdings, Inc.

2 . Summary of Significant Accounting Policies

Basis of Preparation

The accompanying consolidated financial statements, which include the accounts of the Company and its subsidiaries, have been prepared using accounting principles generally accepted in the United States of America (“U.S. GAAP”). All intercompany transactions have been eliminated on consolidation.

Segment Information

The Company has reviewed the criteria of the Financial Accounting Standards Board (“FASB”) Accounting Standards
Codification (“ASC”) 280-10, Segment Reporting , and determined that the Company is comprised of two segments for reporting purposes: web presence and email marketing.

The web presence segment consists predominantly of the Company's web hosting brands and related products such as domain names, website security tools, website design tools and services, ecommerce tools and other services designed to grow the online presence of a small business. The email marketing segment consists of Constant Contact email marketing tools and the SinglePlatform digital storefront product, both of which the Company acquired in the February 2016 acquisition of Constant Contact, Inc. ("Constant Contact").
Use of Estimates
U.S. GAAP requires management to make certain estimates, judgments and assumptions that affect the reported amounts of assets, liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. These estimates, judgments and assumptions used in preparing the accompanying consolidated financial statements are based on the relevant facts and circumstances as of the date of the consolidated financial statements. Although the Company regularly assesses these estimates, judgments and assumptions used in preparing the consolidated financial statements, actual results could differ from those estimates. Changes in estimates are recorded in the period in which they become known. The more significant estimates reflected in these consolidated financial statements include estimates of fair value of assets acquired and liabilities assumed under purchase accounting related to the Company’s acquisitions and when evaluating goodwill and long-lived assets for potential impairment, the estimated useful lives of intangible and depreciable assets, revenue recognition for multiple-element arrangements, stock-based compensation, contingent consideration, derivative instruments, certain accruals, reserves and deferred taxes.
Unaudited Interim Financial Information
The accompanying interim consolidated balance sheet as of March 31, 2017 , and the related consolidated statements of operations and comprehensive income (loss) for the three months ended March 31, 2016 and 2017 , cash flows for the three months ended March 31, 2016 and 2017 , and the notes to consolidated financial statements are unaudited. These unaudited consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements. The

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unaudited consolidated financial statements include, in the opinion of management, all adjustments, consisting only of normal recurring adjustments that are necessary for a fair presentation of the Company’s financial position at March 31, 2017 , results of operations for the three months ended March 31, 2016 and 2017 and cash flows for the three months ended March 31, 2016 and 2017 . The consolidated results in the consolidated statements of operations and comprehensive income (loss) are not necessarily indicative of the results of operations to be expected for the full fiscal year ending December 31, 2017 .
Accounts Receivable
Accounts receivable is primarily composed of cash due from credit card companies for unsettled transactions charged to subscribers’ credit cards. As these amounts reflect authenticated transactions that are fully collectible, the Company does not maintain an allowance for doubtful accounts. The Company also accrues for earned referral fees and commissions, which are governed by reseller or affiliate agreements, when the amount is reasonably estimable.
Prepaid Domain Name Registry Fees
Prepaid domain name registry fees represent amounts that are paid in full at the time a domain is registered by one of the Company’s registrars on behalf of a customer. The registry fees are recognized on a straight-line basis over the term of the domain registration period.
Derivative Instruments and Hedging Activities
FASB ASC 815, Derivatives and Hedging, or ASC 815, provides the disclosure requirements for derivatives and hedging activities with the intent to provide users of financial statements with an enhanced understanding of: (a) how and why an entity uses derivative instruments, (b) how the entity accounts for derivative instruments and related hedged items, and (c) how derivative instruments and related hedged items affect an entity’s financial position, financial performance, and cash flows. Further, qualitative disclosures are required that explain the Company’s objectives and strategies for using derivatives, as well as quantitative disclosures about the fair value of and gains and losses on derivative instruments, and disclosures about credit-risk-related contingent features in derivative instruments.
As required by ASC 815, the Company records all derivatives on the balance sheet at fair value. The accounting for changes in the fair value of derivatives depends on the intended use of the derivative, whether the Company has elected to designate a derivative in a hedging relationship and apply hedge accounting and whether the hedging relationship has satisfied the criteria necessary to apply hedge accounting. Derivatives designated and qualifying as a hedge of the exposure to changes in the fair value of an asset, liability, or firm commitment attributable to a particular risk, such as interest rate risk, are considered fair value hedges. Derivatives designated and qualifying as a hedge of the exposure to variability in expected future cash flows, or other types of forecasted transactions, are considered cash flow hedges. Derivatives may also be designated as hedges of the foreign currency exposure of a net investment in a foreign operation. Hedge accounting generally provides for the matching of the timing of gain or loss recognition on the hedging instrument with the recognition of the changes in the fair value of the hedged asset or liability that are attributable to the hedged risk in a fair value hedge or the earnings effect of the hedged forecasted transactions in a cash flow hedge. The Company may enter into derivative contracts that are intended to economically hedge certain of its risks, even though hedge accounting does not apply or the Company elects not to apply hedge accounting.
In accordance with the FASB’s fair value measurement guidance in FASB Accounting Standards Update ("ASU") 2011-4, Fair Value Measurement (Topic 820): Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements, the Company made an accounting policy election to measure the credit risk of its derivative financial instruments that are subject to master netting agreements on a net basis by counterparty portfolio.
Property and Equipment
Property and equipment is recorded at cost or fair value if acquired in an acquisition. The Company also capitalizes the direct costs of constructing additional computer equipment for internal use, as well as upgrades to existing computer equipment which extend the useful life, capacity or operating efficiency of the equipment. Capitalized costs include the cost of materials, shipping and taxes. Materials used for repairs and maintenance of computer equipment are expensed and recorded as a cost of revenue. Materials on hand and construction-in-process are recorded as property and equipment. Assets recorded under capital lease are depreciated over the lease term. Depreciation is computed using the straight-line method over the estimated useful lives of the related assets as follows:  

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Building
 
Thirty-five years
Software
 
Two to three years
Computers and office equipment
 
Three years
Furniture and fixtures
 
Five years
Leasehold improvements
 
Shorter of useful life or remaining term of the lease
Software Development Costs
The Company accounts for software development costs for internal-use software under the provisions of ASC 350-40, Internal-Use Software. Accordingly, certain costs to develop internal-use computer software are capitalized, provided these costs are expected to be recoverable. During the three months ended March 31, 2016 and 2017 , the Company capitalized internal-use software development costs of $2.6 million and $2.9 million , respectively.
Goodwill
Goodwill relates to amounts that arose in connection with the Company’s various business combinations and represents the difference between the purchase price and the fair value of the identifiable intangible and tangible net assets when accounted for using the purchase method of accounting. Goodwill is not amortized, but is subject to periodic review for impairment. Events that would indicate impairment and trigger an interim impairment assessment include, but are not limited to, current economic and market conditions, including a decline in the equity value of the business, a significant adverse change in certain agreements that would materially affect reported operating results, business climate or operational performance of the business and an adverse action or assessment by a regulator. Additionally, the reorganization or change in the number of reporting units could result in the reassignment of goodwill between reporting units and may trigger an impairment assessment.
In accordance with ASC 350, Intangibles—Goodwill and Other , or ASC 350, the Company is required to review goodwill by reporting unit for impairment at least annually or more often if there are indicators of impairment present. Under U.S. GAAP, a reporting unit is either the equivalent of, or one level below, an operating segment. As of December 31, 2016, the Company determined it operates in two segments and that each segment is its own reporting unit, and as such, the Company has two reporting units, email marketing and web presence. The provisions of ASC 350 require that a two-step impairment test be performed for goodwill. In the first step, the Company compares the fair value of its reporting unit to which goodwill has been allocated to its carrying value. If the fair value of the reporting unit exceeds the carrying value of the net assets assigned to that reporting unit, goodwill is considered not impaired and the Company is not required to perform further testing. If the carrying value of the net assets assigned to the reporting unit exceeds the fair value of the reporting unit, then the Company must perform the second step of the impairment test in order to determine the implied fair value of the reporting unit’s goodwill. If the carrying value of a reporting unit’s goodwill exceeds its implied fair value, then the Company would record an impairment loss equal to the difference.

As of December 31, 2016, the Company determined fair values for each of the reporting units based on consideration of the income approach, the market comparable approach and the market transaction approach. For purposes of the income approach, fair value is determined based on the present value of estimated future after-tax cash flows, discounted at an appropriate risk adjusted rate. The Company uses its internal forecasts to estimate future after-tax cash flows and include an estimate of long-term future growth rates based on its most recent views of the long-term outlook for each reporting unit. Actual results may differ from those assumed in our forecasts. The Company derived its discount rates using the weighted average cost of capital, using betas observed in its industry and published rates for industries relevant to our reporting units. The Company uses discount rates that are commensurate with the risks and uncertainty inherent in the respective business and its internally developed forecasts. Discount rates used in the Company's reporting unit valuations ranged from 11.0% to 12.0% . For purposes of the market approach, the Company uses a valuation technique in which values are derived based on market prices of comparable publicly traded companies. The Company also uses a market based valuation technique in which values are determined based on relevant observable information generated by market transactions involving comparable businesses. The Company assesses each valuation methodology based upon the relevance and availability of the data at the time it performs the valuation and weight the methodologies appropriately.

The carrying values of the reporting units were determined through specific allocation of assets and liabilities to the reporting units, and an apportionment method relating to our debt, whereby debt that was incurred in order to finance the acquisition of assets or businesses of a reporting unit was allocated to that reporting unit. In prior years, the Company had only one reporting unit. Subsequent to the acquisition of Constant Contact, and as described in Note 20: Segment Information, the Company determined that there is a second reporting unit relating to email marketing. The Company has allocated the fair

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value of the goodwill acquired through its acquisitions to the applicable reporting unit, and allocated the fair value of the goodwill acquired through its acquisition of Constant Contact to its email marketing reporting unit.

As of the Company's assessment date for 2016, the estimated fair values of its reporting units exceeded their carrying
values and the Company concluded, based on the first step of the process, that no impairment existed as of that date in either of
its reporting units.

As of March 31, 2017, the Company did not have a reporting unit for which it is reasonably likely that it will fail step one of a goodwill impairment test in the near term. However, if macroeconomic conditions worsen or our current financial projections are not achieved, it is possible that we may experience impairments for some of our intangible assets, which may require us to recognize impairment charges.

As of December 31, 2016 , the carrying value of goodwill that was allocated to the email marketing reporting unit and the web presence reporting unit was $604.3 million and $1,255.6 million , respectively. As of December 31, 2016, the fair value of the web presence segment exceeded the carrying value of its net assets by 67% and the fair value of the email marketing segment exceeded the carrying value of its net assets by 35% .

As of March 31, 2017 , the carrying value of goodwill that was allocated to the email marketing reporting unit and the web presence reporting unit was $604.3 million and $1,256.0 million , respectively.

The Company had goodwill of $1.9 billion as of December 31, 2016 and March 31, 2017 , and no impairment charges have been recorded.
Long-Lived Assets
The Company’s long-lived assets consist primarily of intangible assets, including acquired subscriber relationships, trade names, intellectual property, developed technology, domain names available for sale and in-process research and development (“IPR&D”). The Company also has long-lived tangible assets, primarily consisting of property and equipment. The majority of the Company’s intangible assets are recorded in connection with its various acquisitions. The Company’s intangible assets are recorded at fair value at the time of their acquisition. The Company amortizes intangible assets over their estimated useful lives.
Determination of the estimated useful lives of the individual categories of intangible assets is based on the nature of the applicable intangible asset and the expected future cash flows to be derived from the intangible asset. Amortization of intangible assets with finite lives other than developed technology is recognized in accordance with their estimated projected cash flows. Developed technology is amortized on a straight line basis over the estimated useful economic life which has a weighted average useful life of 7 years .
The Company evaluates long-lived intangible and tangible assets whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. If indicators of impairment are present and undiscounted future cash flows are less than the carrying amount, the fair value of the assets is determined and compared to the carrying value. If the fair value is less than the carrying value, then the carrying value of the asset is reduced to the estimated fair value and an impairment loss is charged to expense in the period the impairment is identified. No such impairment losses have been identified in the three months ended March 31, 2016 and 2017 .
Indefinite life intangible assets include domain names that are available for sale which are recorded at cost to acquire. These assets are not being amortized and are being tested for impairment annually and whenever events or changes in circumstance indicate that their carrying value may not be recoverable. When a domain name is sold, the Company records the cost of the domain in cost of revenue.
Acquired In-Process Research and Development (IPR&D)
Acquired IPR&D represents the fair value assigned to research and development assets that the Company acquires in connection with business combinations that have not been completed at the date of acquisition. The acquired IPR&D is capitalized as an intangible asset and reviewed on a quarterly basis to determine future use. Any impairment loss of the acquired IPR&D is charged to expense in the period the impairment is identified. During the three months ended March 31, 2016 , the Company identified that the acquired fair value of the remaining IPR&D acquired in connection with its acquisition of Webzai was impaired. At that time, the Company recorded a $ 1.4 million impairment charge, which is reflected in

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engineering and development expense in the Company’s consolidated statements of operations and comprehensive income (loss). No such impairment loss was identified during the three months ended March 31, 2017 .
Revenue Recognition
The Company generates revenue primarily from selling subscriptions for cloud-based products and services. The subscriptions are similar across all of the Company’s brands and are provided under contracts pursuant to which the Company has ongoing obligations to support the subscriber. These contracts are generally for service periods of up to 36 months and typically require payment in advance. The Company recognizes the associated revenue ratably over the service period, whether the associated revenue is derived from a direct subscriber or through a reseller. Deferred revenue represents the liability to subscribers for advance billings for services not yet provided and the fair value of the assumed liability outstanding for subscriber relationships purchased in an acquisition.
The Company sells domain name registrations that provide a subscriber with the exclusive use of a domain name. These domains are primarily obtained by one of the Company’s registrars on the subscriber’s behalf, or to a lesser extent by the Company from third-party registrars on the subscriber’s behalf. Domain registration fees are non-refundable.
Revenue from the sale of a domain name registration by a registrar within the Company is recognized ratably over the subscriber’s service period as the Company has the obligation to provide support over the domain term. Revenue from the sale of a domain name registration purchased by the Company from a third-party registrar is recognized when the subscriber is billed on a gross basis as there are no remaining Company obligations once the sale to the subscriber occurs, and the Company has full discretion on the sales price and bears all credit risk.
Revenue from the sale of premium domains is recognized when persuasive evidence of an arrangement to sell such domains exists, delivery of an authorization key to access the domain name has occurred, the fee for the sale of the premium domain is fixed or determinable, and collection of the fee for the sale of the premium domain is deemed probable.
Revenue from the sale of non-term based applications and services, such as certain online security products and professional technical services, referral fees and commissions, is recognized when the product is purchased, the service is provided or the referral fee or commission is earned, respectively.
A substantial amount of the Company’s revenue is generated from transactions that are multiple-element service arrangements that may include hosting plans, domain name registrations, and other cloud-based products and services.
The Company follows the provisions of FASB ASU No. 2009-13 (“ASU 2009-13”), Revenue Recognition (Topic 605), Multiple-Deliverable Revenue Arrangements—a consensus of the FASB Emerging Issues Task Force, and allocates revenue to each deliverable in a multiple-element service arrangement based on its respective relative selling price.
Under ASU 2009-13, to treat deliverables in a multiple-element service arrangement as separate units of accounting, the deliverables must have standalone value upon delivery. If the deliverables have standalone value upon delivery, the Company accounts for each deliverable separately. Hosting services, domain name registrations, and other cloud-based products and services have standalone value and are often sold separately.
When multiple deliverables included in a multiple-element service arrangement are separated into different units of accounting, the total transaction amount is allocated to the identified separate units based on a relative selling price hierarchy. The Company determines the relative selling price for a deliverable based on vendor specific objective evidence (“VSOE”) of fair value, if available, or best estimate of selling price (“BESP”), if VSOE is not available. The Company has determined that third-party evidence of selling price (“TPE”) is not a practical alternative due to differences in its multi-brand offerings compared to competitors and the lack of availability of relevant third-party pricing information. The Company has not established VSOE for its offerings due to lack of pricing consistency, the introduction of new products, services and other factors. Accordingly, the Company generally allocates revenue to the deliverables in the arrangement based on the BESP. The Company determines BESP by considering its relative selling prices, competitive prices in the marketplace and management judgment; these selling prices, however, may vary depending upon the particular facts and circumstances related to each deliverable. The Company analyzes the selling prices used in its allocation of transaction amount, at a minimum, on a quarterly basis. Selling prices are analyzed on a more frequent basis if a significant change in the business necessitates a more timely analysis.
The Company maintains a reserve for refunds and chargebacks related to revenue that has been recognized and is expected to be refunded. The Company had a refund and chargeback reserve of $0.6 million and $0.6 million as of

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December 31, 2016 and March 31, 2017 , respectively. The portion of deferred revenue that is expected to be refunded at December 31, 2016 and March 31, 2017 was $2.1 million . Based on refund history, approximately 81% of all refunds happen in the same fiscal month that the contract starts or renews, and approximately 94% of all refunds happen within 45 days of the contract start or renewal date.
Income Taxes
Income taxes are accounted for in accordance with ASC 740, Accounting for Income Taxes , or ASC 740. Deferred tax assets and liabilities are recognized for the estimated future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carry-forwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date.
ASC 740 clarifies the accounting for income taxes by prescribing a minimum recognition threshold that a tax position is required to meet before being recognized in the financial statements. The Company recognizes the effect of income tax positions only if those positions are more likely than not to be sustained. Recognized income tax positions are measured at the largest amount that is more likely than not to be realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs. There were no unrecognized tax benefits in the three months ended March 31, 2016 and 2017 .
The Company records interest related to unrecognized tax benefits in interest expense and penalties in operating expenses. During the three months ended March 31, 2016 and 2017 , the Company did not recognize any interest and penalties related to unrecognized tax benefits.
Stock-Based Compensation
The Company may issue restricted stock units, restricted stock awards and stock options which vest upon the satisfaction of a performance condition and/or a service condition. The Company follows the provisions of ASC 718, Compensation—Stock Compensation , or ASC 718, which requires employee stock-based payments to be accounted for under the fair value method. Under this method, the Company is required to record compensation cost based on the estimated fair value for stock-based awards granted over the requisite service periods for the individual awards, which generally equals the vesting periods, net of estimated forfeitures. The Company uses the straight-line amortization method for recognizing stock-based compensation expense. In addition, for stock-based awards where vesting is dependent upon achieving certain performance goals, the Company estimates the likelihood of achieving the performance goals against established performance targets.
The Company estimates the fair value of employee stock options on the date of grant using the Black-Scholes option-pricing model, which requires the use of highly subjective estimates and assumptions. For restricted stock awards granted, the Company estimates the fair value of each restricted stock award based on the closing trading price of its common stock on the date of grant.
Net Loss per Share
The Company considered ASC 260-10, Earnings per Share , or ASC 260-10, which requires the presentation of both basic and diluted earnings per share in the consolidated statements of operations and comprehensive income (loss). The Company’s basic net income (loss) per share is computed by dividing net loss by the weighted average number of shares of common stock outstanding for the period, and, if there are dilutive securities, diluted income per share is computed by including common stock equivalents which includes shares issuable upon the exercise of stock options, net of shares assumed to have been purchased with the proceeds, using the treasury stock method.

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Three Months Ended
March 31,
 
2016
 
2017
 
(unaudited)
(in thousands, except share amounts and per share data)
Net income (loss) attributable to Endurance International Group Holdings, Inc.
$
21,811

 
$
(35,388
)
Net loss per share attributable to Endurance International Group Holdings, Inc.:
 
 
 
Basic net income (loss) per share attributable to Endurance International Group Holdings Inc.
$
0.17

 
$
(0.26
)
Diluted net income (loss) per share attributable to Endurance International Group Holdings Inc.
$
0.16

 
$
(0.26
)
Weighted-average common shares used in computing net income (loss) per share attributable to Endurance International Group Holdings, Inc.:
 
 


Basic
132,178,693

 
134,935,153

Diluted
133,563,884

 
134,935,153

The following number of weighted average potentially dilutive shares were excluded from the calculation of diluted loss per share because the effect of including such potentially dilutive shares would have been anti-dilutive:
 
Three Months Ended March 31,
 
2016
 
2017
 
(unaudited)
Restricted stock awards and units
5,874,094

 
3,974,080

Options
7,793,165

 
11,037,570

Total
13,667,259

 
15,011,650

Recent Accounting Pronouncements - Recently Adopted

In March 2016, the FASB issued ASU No. 2016-09, Compensation-Stock Compensation: Improvements to Employee Share-Based Payment Accounting . The guidance simplifies several aspects of the accounting for employee share-based payment transactions, including the accounting for income taxes, forfeitures, and statutory tax withholding requirements, as well as classification of excess tax benefits in the consolidated statements of cash flows. The Company elected to early adopt the new guidance in the fourth quarter of fiscal year 2016 which required it to reflect any adjustments as of January 1, 2016, the beginning of the annual period that included the interim period of adoption.
The impact of the adoption resulted in the following:

• Due to the Company's net shortfall position upon the time of adoption, the new standard resulted in additional tax
expense in our provision for income taxes rather than paid-in capital of $0.9 million for the year ended December 31,
2016. The Company's beginning retained earnings was not impacted by the early adoption as the Company had a full
valuation allowance against the U.S. deferred tax assets as of December 31, 2015.

• As a result of prior guidance that required excess tax benefits reduce taxes payable prior to recognition as an increase
in paid in capital, the Company had not recognized certain deferred tax assets (loss carry-forwards) that could be
attributed to tax deductions related to equity compensation in excess of compensation recognized for financial
reporting. As of January 1, 2016, the Company had generated federal and state net operating loss carry-forwards due to
excess tax benefits of $1.5 million and $0.7 million , respectively.

• The Company elected to eliminate the forfeiture rate and adopted the new policy to account for forfeitures in the
period that they are incurred, and applied this policy on a modified retrospective basis. The impact of eliminating the
forfeiture rate increased the stock compensation recorded in 2016 by $0.9 million , which included an immaterial prior
period adjustment that the Company recorded through the consolidated statement of operations and comprehensive
loss for the year ended December 31, 2016.


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In March 2016, the FASB issued ASU No. 2016-07, Investments—Equity Method and Joint Ventures: Simplifying the Transition to the Equity Method of Accounting . This new guidance removes the requirement for retroactive adjustment when an increase or decrease in the level of ownership qualifies an investment for the equity method. This amendment is effective for fiscal years beginning after December 15, 2016. The adoption of this standard did not have a material impact on the Company's financial position or results of operations.

Recent Accounting Pronouncements - Recently Issued

In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), or Accounting Standard Update 2014-09, which supersedes nearly all existing revenue recognition guidance under U.S. GAAP. Since then, the FASB has also issued ASU 2016-08, Revenue from Contracts with Customers (Topic 606), Principals versus Agent Considerations and ASU 2016-10, Revenue from Contracts with Customers (Topic 606), Identifying Performance Obligations and Licensing , which further elaborate on the original ASU No. 2014-09. The core principle of these updates is to recognize revenue when promised goods or services are transferred to customers in an amount that reflects the consideration to which the entity expects to be entitled for those goods or services. ASU 2014-09 defines a five step process to achieve this core principle and, in doing so, more judgments and estimates may be required within the revenue recognition process than are required under existing U.S. GAAP. In July 2015, the FASB approved a one -year deferral of the effective date to January 1, 2018, with early adoption to be permitted as of the original effective date of January 1, 2017. Once this standard becomes effective, companies may use either of the following transition methods: (i) a full retrospective approach reflecting the application of the standard in each reporting period with the option to elect certain practical expedients, or (ii) a retrospective approach with the cumulative effect of initially adopting ASU 2014-09 recognized at the date of adoption (which includes additional footnote disclosures). The Company has performed an initial assessment of ASU 2014-09, and expects that this new guidance will impact the timing of when certain sales incentive payments, primarily to external parties, are charged to expense as these payments must be deferred over the expected life of the related customer relationship. The Company also expects that a considerable portion of its revenue recognition will not be materially impacted by this new guidance. The Company is currently calculating the impact of all expected changes from this guidance, and expects to have these calculations complete during the second half of fiscal 2017. After completing these calculations, the Company will then determine the transition method to be applied upon adoption.

In January 2016, the FASB issued ASU No. 2016-01, Financial Instruments-Overall: Recognition and Measurement of Financial Assets and Financial Liabilities . This new standard enhances the reporting model for financial instruments to provide users of financial statements with more decision-useful information. This amendment is effective for annual periods beginning after December 15, 2017, and early adoption is permitted. The Company is currently evaluating the impact of its pending adoption of the new standard on its consolidated financial statements, but does not believe the adoption of this ASU will have a material impact on its consolidated financial statements.

In February 2016, the FASB issued ASU No. 2016-02, Leases . The new standard establishes a right-of-use (ROU) model that requires a lessee to record a ROU asset and a lease liability on the balance sheet for all leases with terms longer than 12 months. Leases will be classified as either finance or operating, with classification affecting the pattern of expense recognition in the income statement. The new standard is effective for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. A modified retrospective transition approach is required for capital and operating leases existing at, or entered into after, the beginning of the earliest comparative period presented in the financial statements, with certain practical expedients available. The Company is currently evaluating the impact of its pending adoption of the new standard on its consolidated financial statements, but expects that adoption will increase its assets and liabilities.

In August 2016, the FASB issued ASU No. 2016-15, Statement of Cash Flows: Classification of Certain Cash Receipts and Cash Payments . This new standard clarifies certain statement of cash flow presentation issues. This amendment is effective for annual periods beginning after December 15, 2017, and early adoption is permitted. The Company is currently evaluating the impact of its pending adoption of the new standard on its consolidated financial statements.

In October 2016, the FASB issued ASU No. 2016-16, Income Taxes: Intra-Entity Transfers of Assets Other Than Inventory . This new standard improves the accounting for the income tax consequences of intra-entity transfers of assets other than inventory. This amendment is effective for annual periods beginning after December 15, 2018, and early adoption is permitted. The Company does not believe the adoption of this ASU will have a material impact on its consolidated financial statements.

In November 2016, the FASB issued ASU No. 2016-18, Statement of Cash Flows: Restricted

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Cash . This new standard requires that a statement of cash flows explain the change during the period in the total of cash, cash equivalents, and restricted cash. This amendment is effective for annual periods beginning after December 15, 2017, and early adoption is permitted. The Company does not believe the adoption of this ASU will have a material impact on its consolidated financial statements.

In January 2017, the FASB issued ASU No. 2017-04, Intangibles - Goodwill and Other: Simplifying the Test for Goodwill Impairment . This new standard eliminates the second step of the goodwill impairment test described in Note 2: Goodwill , and instead requires that the entity perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. This amendment is effective for annual or interim goodwill impairment tests in fiscal years beginning after December 15, 2019, and should be applied on a prospective basis. The Company is currently evaluating the impact of its pending adoption of the new standard on its consolidated financial statements.

3 . Acquisitions
The Company accounts for the acquisitions of businesses using the purchase method of accounting. The Company allocates the purchase price to the tangible and identifiable intangible assets and liabilities assumed based on their estimated fair values. Purchased identifiable intangible assets typically include subscriber relationships, trade names, domain names held for sale, developed technology and IPR&D. The methodologies used to determine the fair value assigned to subscriber relationships and domain names held for sale are typically based on the excess earnings method that considers the return received from the intangible asset and includes certain expenses and also considers an attrition rate based on the Company’s internal subscriber analysis and an estimate of the average life of the subscribers. The fair value assigned to trade names is typically based on the income approach using a relief from royalty methodology that assumes that the fair value of a trade name can be measured by estimating the cost of licensing and paying a royalty fee for the trade name that the owner of the trade name avoids. The fair value assigned to developed technology typically uses the cost approach. The fair value assigned to IPR&D is based on the cost approach. If applicable, the Company estimates the fair value of contingent consideration payments in determining the purchase price. The contingent consideration is then adjusted to fair value in subsequent periods as an increase or decrease in current earnings in general and administrative expense in the consolidated statements of operations and comprehensive income (loss).
Constant Contact, Inc.
On February 9, 2016, the Company acquired all of the outstanding shares of common stock of Constant Contact for $ 32.00 per share in cash, for a total purchase price of approximately $ 1.1 billion . Constant Contact is a leading provider of online marketing tools that are designed for small organizations, including small businesses, associations and non-profits.
The aggregate purchase price of $ 1.1 billion , which was paid in cash at the closing, was allocated to intangible assets consisting of subscriber relationships, developed technology and trade names of $ 263.0 million , $ 83.0 million and $ 52.0 million , respectively, goodwill of $ 604.3 million , property and equipment of $ 39.6 million , and working capital of $ 184.2 million , offset by net a net deferred tax liability of $ 125.1 million and deferred revenue of $ 25.2 million . The goodwill reflects the value of expected synergies.
Goodwill related to the acquisition, which is included in the Company’s email marketing reporting unit, is not deductible for tax purposes.
Pro Forma Disclosure
The Company acquired Constant Contact on February 9, 2016, and the results of Constant Contact have been included in the results of the Company since February 10, 2016. The following unaudited information is presented as if the Constant Contact acquisition was completed as of January 1, 2015. The Company has not presented unaudited pro forma results for the quarterly periods following March 31, 2016, as Constant Contact is included for the entire fiscal periods after that date. The unaudited pro forma results are not necessarily indicative of the actual results that would have occurred had the transaction actually taken place at the beginning of the period indicated. Unaudited pro forma revenue for the three months ended March 31, 2016 was $ 277.8 million and unaudited pro forma net income attributable to Endurance International Group Holdings, Inc. for the three months ended March 31, 2016 was $ 35.6 million .
Pro forma revenue for the three months ended March 31, 2016 has been reduced by $ 13.7 million , due to the application of purchase accounting for Constant Contact, which reduced the fair value of deferred revenue as of the closing date. Additionally, pro forma net income for the three months ended March 31, 2016 includes restructuring charges of approximately $ 11.4 million , as the Company implemented plans to reduce the cost structure of the combined businesses.

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Summary of Deferred Consideration Related to Acquisitions
Components of short-term and long-tern deferred consideration as of December 31, 2016 and March 31, 2017 , consisted of the following:
 
December 31, 2016
 
March 31, 2017
 
Short-
term
 
Long-
term
 
Short-
term
 
Long-
term
 
(in thousands)
Mojoness, Inc. (Acquired in 2012)
$
818

 
$

 
$

 

Verio (Acquired in 2015)
50

 

 
50

 

Social Booster (Acquired in 2016)
40

 
25

 
40

 
25

AppMachine (Acquired in 2016)
4,365

 
7,419

 
4,435

 
7,539

Total
$
5,273

 
$
7,444

 
$
4,525

 
$
7,564



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4. Property and Equipment and Capital Lease Obligations
Components of property and equipment consisted of the following:
 
December 31, 2016
 
March 31, 2017
 
(in thousands)
Land
$
790

 
$
790

Building
5,517

 
6,165

Software
52,130

 
54,611

Computers and office equipment
143,091

 
150,461

Furniture and fixtures
10,892

 
10,974

Leasehold improvements
21,244

 
21,498

Construction in process
6,691

 
7,010

Property and equipment—at cost
240,355

 
251,509

Less accumulated depreciation
(145,083
)
 
(158,046
)
Property and equipment—net
$
95,272

 
$
93,463

Depreciation expense related to property and equipment for the three months ended March 31, 2016 and 2017 was $13.2 million and $13.1 million , respectively.
Property under capital lease with a cost basis of $ 21.5 million was included in software as of March 31, 2017 . The net carrying value of property under capital lease as of March 31, 2017 was $ 5.2 million .
5 . Fair Value Measurements
The following valuation hierarchy is used for disclosure of the valuation inputs used to measure fair value. This hierarchy prioritizes the inputs into three broad levels as follows:
Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities.
Level 2 inputs are quoted prices for similar assets or liabilities in active markets or inputs that are observable for the asset or liability, either directly or indirectly through market corroboration, for substantially the full term of the financial instrument.
Level 3 inputs are unobservable inputs based on the Company’s own assumptions used to measure assets and liabilities at fair value.
A financial asset or liability’s classification within the hierarchy is determined based on the lowest level input that is significant to the fair value measurement.
As of December 31, 2016 and March 31, 2017 , the Company’s financial assets or liabilities required to be measured on a recurring basis are accrued earn-out consideration payable in connection with the 2012 acquisition of certain assets of Mojoness, Inc., or Mojo, and the 2015 interest rate cap. The Company has classified its interest rate cap discussed in Note 6 below within Level 2 of the fair value hierarchy. The Company has classified its liabilities for contingent earn-out consideration related to Mojo within Level 3 of the fair value hierarchy because the fair value is determined using significant unobservable inputs, which include probability weighted cash flows. During the three months ended March 31, 2017 , the Company paid $0.8 million related to the earn-out provisions for the Mojo acquisition, which constituted the final payment for this acquisition.
Basis of Fair Value Measurements

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Balance
 
Quoted Prices
in Active Markets
for Identical Items
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
 
(in thousands)
Balance at December 31, 2016
 
 
 
 
 
 
 
Financial assets:
 
 
 
 
 
 
 
Interest rate cap (included in other assets)
$
979

 

 
$
979

 
$

Total financial assets
$
979

 
$

 
$
979

 
$

Financial liabilities:
 
 
 
 
 
 
 
Contingent earn-out consideration (included in deferred consideration)
$
818

 

 

 
$
818

Total financial liabilities
$
818

 
$

 
$

 
$
818

Balance at March 31, 2017
 
 
 
 
 
 
 
Financial assets:
 
 
 
 
 
 
 
Interest rate cap (included in other assets)
$
693

 

 
$
693

 
$

Total financial assets
$
693

 
$

 
$
693

 
$

The following table summarizes the changes in the financial liabilities measured on a recurring basis using Level 3 inputs as of March 31, 2017 :
 
 
 
Amount
 
(in thousands)
Financial liabilities measured using Level 3 inputs at December 31, 2016
$
818

Payment of contingent earn-outs related to 2012 acquisition
(818
)
Change in fair value of contingent earn-outs

Financial liabilities measured using Level 3 inputs at March 31, 2017
$

6. Derivatives and Hedging Activities
Risk Management Objective of Using Derivatives
The Company is exposed to certain risk arising from both its business operations and economic conditions. The Company principally manages its exposures to a wide variety of business and operational risks through management of its core business activities. The Company manages economic risks, including interest rate, liquidity, and credit risk primarily by managing the amount, sources, and duration of its debt funding and the use of derivative financial instruments. Specifically, the Company may enter into derivative financial instruments to manage exposures that arise from business activities that result in the receipt or payment of future known and uncertain cash amounts, the value of which are determined by interest rates. The Company’s derivative financial instruments are used to manage differences in the amount, timing, and duration of the Company’s known or expected cash receipts and its known or expected cash payments principally related to the Company’s investments and borrowings.
Cash Flow Hedges of Interest Rate Risk
The Company entered into a three -year interest rate cap on December 9, 2015 as part of its risk management strategy. The objective of the interest rate cap, designated as a cash flow hedge, involves the receipt of variable amounts from a counterparty if interest rates rise above the strike rate on the contract in exchange for an upfront premium. Therefore, this derivative limits the Company’s exposure if the rate rises, but also allows the Company to benefit when the rate falls.
The effective portion of changes in the fair value of derivatives that qualify as cash flow hedges is recorded in Accumulated Other Comprehensive Income ("AOCI"), and is subsequently reclassified into earnings in the period that the hedged forecasted transaction affects earnings. Amounts reported in AOCI related to derivatives will be reclassified to interest expense as interest payments are made on the Company’s variable-rate debt. Any ineffective portion of the change in fair value

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of the derivatives is recognized directly in earnings. There was no ineffectiveness recorded in earnings for the three months ended March 31, 2017 .
As of March 31, 2017 , the Company had one interest rate cap with $500.0 million notional value outstanding that was designated as a cash flow hedge of interest rate risk. The fair value of the interest rate contracts included in other assets on the consolidated balance sheet as of March 31, 2017 was $0.7 million , and the Company recognized an immaterial amount of interest expense in the Company’s consolidated statement of operations for the three months ended March 31, 2017 . The Company recognized a $0.2 million loss, net of an immaterial tax benefit, in AOCI for the three months ended March 31, 2017 , of which the Company estimates that $0.9 million will be reclassified as an increase to interest expense in the next twelve months.
7. Goodwill and Other Intangible Assets
The following table summarizes the changes in the Company’s goodwill balances from December 31, 2016 to March 31, 2017 for the Company’s two reporting units:
 
Web Presence Unit
 
Email Marketing Unit
 
Total
 
Amount
 
Amount
 
Amount
 
(in thousands)
 
(in thousands)
 
(in thousands)
Goodwill balance at December 31, 2016
$
1,255,604

 
$
604,305

 
$
1,859,909

Goodwill related to 2016 acquisitions

 

 

Foreign translation impact
382

 

 
382

Goodwill balance at March 31, 2017
$
1,255,986

 
$
604,305

 
$
1,860,291

In accordance with ASC 350, the Company reviews goodwill and other indefinite-lived intangible assets for indicators of impairment on an annual basis and between tests if an event occurs or circumstances change that would more likely than not reduce the fair value of goodwill below its carrying amount.
At December 31, 2016 , other intangible assets consisted of the following:
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
 
Weighted
Average
Useful Life
 
(dollars in thousands)
Developed technology
$
284,005

 
$
111,348

 
$
172,657

 
7 years
Subscriber relationships
659,662

 
345,070

 
314,592

 
7 years
Trade-names
133,805

 
57,789

 
76,016

 
8 years
Intellectual property
34,084

 
10,270

 
23,814

 
13 years
Domain names available for sale
29,954

 
4,976

 
24,978

 
Indefinite
Leasehold interests
314

 
314

 

 
1 year
Total December 31, 2016
$
1,141,824

 
$
529,767

 
$
612,057

 
 
During the three months ended March 31, 2016, the Company wrote-off acquired in-process research and development of $ 1.4 million related to its acquisition of Webzai in 2014, as the Company had abandoned certain research and development projects in favor of other projects. There were no impairment charges of intangible assets during the three months ended March 31, 2017 .
At March 31, 2017 , other intangible assets consisted of the following:

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Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
 
Weighted
Average
Useful Life
 
(dollars in thousands)
Developed technology
$
284,043

 
$
119,810

 
$
164,233

 
7 years
Subscriber relationships
659,762

 
366,163

 
293,599

 
7 years
Trade-names
133,806

 
61,280

 
72,526

 
8 years
Intellectual property
34,120

 
11,145

 
22,975

 
13 years
Domain names available for sale
30,121

 
5,431

 
24,690

 
Indefinite
Leasehold interests
314

 
314

 

 
1 year
Total March 31, 2017
$
1,142,166

 
$
564,143

 
$
578,023

 
 
The estimated useful lives of the individual categories of other intangible assets are based on the nature of the applicable intangible asset and the expected future cash flows to be derived from the intangible asset. Amortization of intangible assets with finite lives is recognized over the period of time the assets are expected to contribute to future cash flows. The Company amortizes finite-lived intangible assets over the period in which the economic benefits are expected to be realized based upon their estimated projected cash flows.
The Company’s amortization expense is included in cost of revenue in the aggregate amounts of $29.9 million and $34.3 million for the three months ended March 31, 2016 and 2017 , respectively.
8. Investments
As of December 31, 2016 and March 31, 2017 , the Company’s carrying value of investments in privately-held companies was $15.9 million and $15.9 million , respectively.
In January 2012, the Company made an initial investment of $ 0.3 million to acquire a 25% interest in BlueZone Labs, LLC (“BlueZone”), a provider of “do-it-yourself” tools and managed search engine optimization services.
The Company also has an agreement with BlueZone to purchase products and services. During the three months ended March 31, 2016 and 2017 , the Company purchased $ 0.3 million and $ 0.5 million , respectively, of products and services from BlueZone, which is included in cost of revenue in the Company’s consolidated statements of operations and comprehensive income (loss). As of December 31, 2016 and March 31, 2017 , $ 0.1 million and $ 0.2 million , respectively, relating to the Company’s investment in BlueZone was included in accounts payable and accrued expense in the Company’s consolidated balance sheet.
In May 2014, the Company made a strategic investment of $ 15.0 million in Automattic, Inc. (“Automattic”), which provides content management systems associated with WordPress. The investment represents less than 5% of the outstanding shares of Automattic and better aligns the Company with an important partner.
In August 2014, the Company made an aggregate investment of $ 3.9 million for a joint venture with a 49% ownership interest in WZ UK, which is a provider of technology and sales marketing services associated with web builder solutions. On January 6, 2016, the Company exercised an option to increase its stake in WZ UK from 49% to 57.5% . Refer to Note 14 : Redeemable Non-controlling Interest , for further details.
In December 2014, the Company made an aggregate investment of $ 15.2 million to acquire a 40% ownership interest in AppMachine B.V. (“AppMachine”), which is a developer of software that allows users to build mobile applications for smart devices such as phones and tablets. The remaining 60% of AppMachine was acquired on July 27, 2016.
On March 3, 2016, the Company purchased a $ 0.6 million convertible promissory note from a business that provides web and mobile money management solutions, with the potential for subsequent purchases of additional convertible notes.
On April 8, 2016, the Company made an investment of $ 5.0 million for a 33% equity interest in Fortifico Limited, a company providing a billing, CRM, and affiliate management solution to small and mid-sized businesses. During the year
ended December 31, 2016, the Company incurred a charge of $4.7 million to impair the Company's 33% equity interest in
Fortifico Limited, after determining that there were diminishing projected future cash flows on this investment.

20

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Investments in which the Company’s interest is less than 20% and which are not classified as available-for-sale securities are carried at the lower of cost or net realizable value unless it is determined that the Company exercises significant influence over the investee company, in which case the equity method of accounting is used. For those investments in which the Company’s voting interest is between 20% and 50% , the equity method of accounting is used. Under this method, the investment balance, originally recorded at cost, is adjusted to recognize the Company’s share of net earnings or losses of the investee company, as they occur, limited to the extent of the Company’s investment in, advances to and commitments for the investee. These adjustments are reflected in equity (income) loss of unconsolidated entities, net of tax in the Company’s consolidated statements of operations and comprehensive income (loss). The Company recognized net losses of $0.7 million and $0.0 million for the three months ended March 31, 2016 and 2017 , respectively.
From time to time, the Company may make new and follow-on investments and may receive distributions from investee companies. As of March 31, 2017 , the Company was not obligated to fund any follow-on investments in these investee companies.
As of March 31, 2017 , the Company did not have an equity method investment in which the Company’s proportionate share of the investees’ net income or loss exceeded 10% of the Company’s consolidated assets or income from continuing operations.
9 . Notes Payable

At December 31, 2016 and March 31, 2017 , notes payable, net of original issuance discount and deferred financing costs, consisted of the following:

 
 
For the Year Ended December 31, 2016
 
For the Three Months Ended March 31, 2017
 
 
(in thousands)
First Lien Term Loan
 
$
985,640

 
$
980,410

Incremental First Lien Term Loan
 
674,860

 
672,812

Senior Notes
 
326,480

 
327,010

Revolving Credit Facilities
 

 

Total Notes Payable
 
1,986,980

 
1,980,232

Current Portion of Notes Payable
 
35,700

 
35,700

Notes Payable - long term
 
$
1,951,280

 
$
1,944,532

First Lien Term Loan Facility

The Company has a first lien term loan (“First Lien”), which originated in November 2013, had an original balance of
$1,050.0 million and a maturity date of November 9, 2019. As of December 31, 2016 and March 31, 2017 , the First Lien had an outstanding balance of:
 
 
For the Year Ended December 31, 2016
 
For the Three Months Ended March 31, 2017
 
 
(in thousands)
First Lien Term Loan
 
$
985,875

 
$
980,625

Unamortized deferred financing costs
 
(235
)
 
(215
)
Net First Lien Term Loan
 
985,640

 
980,410

Current portion of First Lien Term Loan
 
21,000

 
21,000

First Lien Term Loan - long term
 
$
964,640

 
$
959,410


The First Lien automatically bears interest at the bank’s reference rate unless the Company gives notice to opt for LIBOR based interest rate term loans. Prior to February 9, 2016, the interest rate for a LIBOR based interest term loan was 4.00% plus the greater of the LIBOR rate or 1.00% , and the interest rate for a reference rate term loan was 3.00% per annum plus the greater of the prime rate, the federal funds effective rate plus 0.50% , an adjusted LIBOR rate or 2.00% . The First Lien bore interest at a LIBOR-based rate of 5.00% during this period.

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As a result of the refinancing on February 9, 2016 (the “Refinancing”) in connection with the acquisition of Constant Contact and the triggering of the “most-favored nation” pricing provision in the First Lien, the interest rate on the First Lien increased to LIBOR (subject to a LIBOR floor of 1.0% ) plus 5.23% per annum starting February 9, 2016 and to LIBOR (subject to a LIBOR floor of 1.0% ) plus 5.48% per annum on February 28, 2016. The interest rate on a reference First Lien loan increased to reference rate (subject to a floor of 2.0% ) plus 4.23% per annum starting February 9, 2016 and to reference rate (subject to a floor of 2.0% ) plus 4.48% per annum starting February 28, 2016.

The First Lien requires quarterly mandatory repayments of principal. As a result of the Refinancing, the Company is obligated to use commercially reasonable efforts to make voluntary repayments on the First Lien to effectively double the amount of each scheduled amortization payment under this facility. During the three months ended March 31, 2016 and 2017, the Company made mandatory repayments of $2.6 million and voluntary prepayments of $2.6 million against the First Lien, in each respective period. Interest is payable on maturity of the elected interest period for a LIBOR-based interest loan, which can be one, two, three or 6 months.

Interest is payable on maturity of the elected interest period for a LIBOR-based interest loan, which can be one, two, three or 6 months. Interest is payable at the end of each fiscal quarter for a reference rate interest First Lien loan.
Incremental First Lien Term Loan Facility

In connection with the acquisition of Constant Contact on February 9, 2016, the Company entered into the Incremental First Lien Term Loan (the “Incremental First Lien”) in the principal amount of $735.0 million . As of December 31, 2016 and March 31, 2017 , the Incremental First Lien had an outstanding balance of:
 
 
For the Year Ended December 31, 2016
 
For the Period Ended March 31, 2017
 
 
(in thousands)
Incremental First Lien Term Loan
 
$
720,300

 
$
716,625

Unamortized deferred financing costs
 
(25,869
)
 
(24,945
)
Unamortized original issuance discount
 
(19,571
)
 
(18,868
)
Net Incremental First Lien Term Loan
 
674,860

 
672,812

Current portion of Incremental First Lien Term Loan
 
14,700

 
14,700

Incremental First Lien Term Loan - long term
 
$
660,160

 
$
658,112


The Incremental First Lien matures seven years from issuance, was issued at a price of 97.0% of par (subject to the payment of an additional upfront fee of 1.0% on February 28, 2016 under certain circumstances), bears interest at a rate of LIBOR plus 5.0% per annum, subject to a LIBOR floor of 1.0% per annum, or at an alternate rate with a spread of 4.0% , subject to a floor of 2.0% per annum, and has scheduled principal payments equal to 0.50% of the original principal per quarter, or $3.7 million , starting September 30, 2016.

The Incremental First Lien automatically bears interest at the bank’s reference rate unless the Company gives notice to opt for LIBOR-based interest rate term loans. Interest is payable on maturity of the elected interest period for a LIBOR-based interest loan, which can be one, two, three or 6 months. Interest is payable at the end of each fiscal quarter for a reference rate loan term loan.

During the three months ended March 31, 2017, the Company made $3.7 million in mandatory prepayments against the Incremental First Lien.
Revolving Credit Facility

The Company had an existing credit facility of $125.0 million (the “Prior Revolver”) which originated in November 2013 and had a maturity date of December 22, 2016. The Company could elect to draw down against the Prior Revolver using a LIBOR-rate interest loan or an alternate base interest loan. The interest rate for an alternate rate base revolver loan was 5.25% per annum plus the greater of the prime rate, the federal funds effective rate plus 0.50% , an adjusted LIBOR rate or 2.25% . The

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interest rate for a LIBOR based revolver loan was 6.25% per annum plus the greater of the LIBOR rate or 1.50% . There was also a non-refundable fee (the "commitment fee"), equal to 0.50% of the daily unused principal amount of the revolver payable in arrears on the last day of each fiscal quarter.

As a result of the Refinancing, the Company entered into a new revolving facility (the “Current Revolver”), which increased the Company’s available revolving credit to $165.0 million . The Current Revolver has a “springing” maturity date of August 10, 2019 unless the First Lien has been repaid in full or otherwise extended to at least 91 days after the maturity of the Current Revolver. As of December 31, 2016 and March 31, 2017, the Company did not have any balances outstanding under the Current Revolver, and the full amount of the facility, or $165.0 million , was unused and available.

The Company has the ability to draw down against the Current Revolver using a LIBOR-based interest loan or an alternate based interest loan. LIBOR-based interest revolver loans bear interest at a rate of LIBOR plus 4.0% per annum (subject to a leverage-based step-down), without a LIBOR floor. Alternate base interest revolver loans bear interest at the alternate rate plus 3.0% (subject to a leverage-based step down), without an alternate rate floor. There is also a non-refundable commitment fee, equal to 0.50% of the daily unused principal amount (subject to a leverage-based step down), which is payable in arrears on the last day of each fiscal quarter. Interest is payable on maturity of the elected interest period for a LIBOR-based interest loan, which can be one, two, three or 6 months. Interest is payable at the end of each fiscal quarter for a reference rate revolver loan.
Senior Notes
On February 9, 2016, EIG Investors issued $350.0 million aggregate principal amount of senior notes (the "Notes"). The Notes will mature in February 1, 2024, were issued at a price of 98.065% of par and will bear interest at the rate of 10.875%  per annum. The Notes have been fully and unconditionally guaranteed, on a senior unsecured basis, by the Company and its subsidiaries that guarantee the First Lien and Incremental First Lien (collectively, the "Senior Credit Facilities") (including Constant Contact and certain of its subsidiaries). As of December 31, 2016 and March 31, 2017 , the Notes had an outstanding balance of:

 
 
For the Year Ended December 31, 2016
 
For the Period Ended March 31, 2017
 
 
(in thousands)
Senior Notes
 
$
350,000

 
$
350,000

Unamortized deferred financing costs
 
(17,238
)
 
(16,852
)
Unamortized original issuance discount
 
(6,282
)
 
(6,138
)
Net Senior Notes
 
326,480

 
327,010

Current portion of Senior Notes
 

 

Senior Notes - long term
 
$
326,480

 
$
327,010


Interest on the notes is payable twice a year, on August 1 and February 1.

On January 30, 2017, the Company completed a registered exchange offer for the Notes, as required under the registration rights agreement we entered into with the initial purchasers of the Notes. All of the $350.0 million aggregate principal amount of the original notes was validly tendered for exchange as part of this exchange offer.

Presentation of Debt Issuance Costs

The Company adopted ASU 2015-03, “ Simplifying the Presentation of Debt Issuance Costs ” beginning on January 1, 2016, and retrospectively for all periods presented. ASU 2015-03 requires that debt issuance costs related to a recognized debt liability be presented in the balance sheet as a direct deduction from the carrying amount of that debt liability, consistent with debt discounts. Unamortized balances of deferred financing costs relating to the First Lien, and unamortized balances of deferred financing costs and of original issue discounts relating to the Incremental Term Lien and the Notes are presented as a reduction of the notes payable in our consolidated balance sheets. The unamortized value of deferred financing costs associated with our revolving credit facility were not affected by the ASU and continue to be presented as an asset on the Company’s consolidated balance sheets.

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Maturity of Notes Payable

The maturity of the notes payable at March 31, 2017 is as follows:
Maturity Date as of December 31,
(in thousands)
(Remainder of) 2017
$
26,775

2018
35,700

2019
958,575

2020
14,700

2021
14,700

Thereafter
996,800

Total
$
2,047,250

Interest
The Company recorded $30.4 million and $39.5 million in interest expense for the three months ended March 31, 2016 and 2017 , respectively.
The following table provides a summary of interest rates and interest expense for the three months ended March 31, 2016 and 2017 :
 
Three Months Ended March 31, 2016
 
Three Months Ended March 31, 2017
 
(dollars in thousands)
Interest rate—LIBOR
6.00%-7.75%

 
6.00%-6.53%

Interest rate—reference
7.50%-8.50%

 
*

Interest rate—Senior Notes
10.875
%
 
10.875
%
Non-refundable fee—unused facility
0.50
%
 
0.50
%
Interest expense and service fees
$
27,996

 
$
36,655

Amortization of deferred financing fees
911

 
1,744

Amortization of original issue discounts
449

 
846

Amortization of net present value of deferred consideration
783

 
190

Other interest expense
232

 
81

Total interest expense
$
30,371

 
$
39,516

* The Company did not use this facility for the three months ended March 31, 2017.
Debt Covenants

The Senior Credit Facilities require that the Company complies with a financial covenant to maintain a maximum ratio of consolidated senior secured indebtedness to Bank Adjusted EBITDA (as defined in the credit agreement). Please see "Management's Discussion and Analysis" for further discussion of Bank Adjusted EBITDA and this covenant.

The Senior Credit Facilities also contain covenants that limit the Company's ability to, among other things, incur additional debt or issue certain preferred shares; pay dividends on or make other distributions in respect of capital stock; make other restricted payments; make certain investments; sell or transfer certain assets; create liens on certain assets to secure debt; consolidate, merge, sell or otherwise dispose of all or substantially all of its assets; and enter into certain transactions with affiliates. Additionally, the Senior Credit Facilities require the Company to comply with certain negative covenants and specify certain events of default that could result in amounts becoming payable, in whole or in part, prior to their maturity dates. The Company was in compliance with all covenants at March 31, 2017.


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With the exception of certain equity interests and other excluded assets under the terms of the Senior Credit Facilities, substantially all of the Company's assets are pledged as collateral for the obligations under the Senior Credit Facilities. The indenture with respect to the Notes contains covenants that limit the Company's ability to, among other things, incur additional debt or issue certain preferred shares; pay dividends on or make other distributions in respect of capital stock; make other restricted payments; make certain investments; sell or transfer certain assets; create liens on certain assets to secure debt; consolidate, merge sell or otherwise dispose of all or substantially all of its assets; and enter into certain transactions with affiliates. Upon a change of control as defined in the indenture, the Company must offer to repurchase the Notes at 101% of the aggregate principal amount thereof, plus accrued and unpaid interest, if any, up to, but not including, the repurchase date. These covenants are subject to a number of important limitations and exceptions.

The indenture also provides for events of default, which, if any of them occurs, may permit or, in certain circumstances, require the principal, premium, if any, interest and any other monetary obligations on all the then outstanding Notes to be due and payable immediately.

10. Stockholders’ Equity
Voting Rights
All holders of common stock are entitled to one vote per share.
The following table presents the changes in total stockholders’ equity:
 
Total
Stockholders’
Equity
 
(in thousands)
Balance at December 31, 2016
$
124,383

Stock-based compensation
12,521

Reclassification of stock-compensation liability award
450

Stock option exercises
628

Foreign currency translation adjustment
686

Unrealized loss on derivative
(216
)
Net loss attributable to non-controlling interest
226

Net loss attributable to Endurance International Group
(35,388
)
Balance at March 31, 2017
$
103,290

11 . Stock-Based Compensation
2013 Stock Incentive Plan
The Amended and Restated 2013 Stock Incentive Plan (the “2013 Plan”) of the Company became effective upon the closing of its Initial Public Offering ("IPO"). The 2013 Plan provides for the grant of options, stock appreciation rights, restricted stock, restricted stock units and other stock-based awards to employees, officers, directors, consultants and advisors of the Company. Under the 2013 Plan, the Company may issue up to 38,000,000 shares of the Company’s common stock. At March 31, 2017 , there were 17,052,912 shares available for grant under the 2013 Plan.
2011 Stock Incentive Plan
As of February 9, 2016, the effective date of the acquisition of Constant Contact, the Company assumed and converted certain outstanding equity awards granted by Constant Contact under the Constant Contact 2011 Stock Incentive Plan (“2011 Plan”) prior to the effective date of the acquisition (the “Assumed Awards”) into corresponding equity awards with respect to shares of the Company’s common stock. In addition, the Company assumed certain shares of Constant Contact common stock, par value $0.01 per share, available for issuance under the 2011 Plan (the “Available Shares”), which will be available for future issuance under the 2011 Plan in satisfaction of the vesting, exercise or other settlement of options and other equity awards that may be granted by the Company following the effective date of the acquisition of Constant Contact in reliance on the prior approval of the 2011 Plan by the stockholders of Constant Contact. The Assumed Awards were converted into 2,143,987 stock options and 2,202,846 restricted stock units with respect to the Company’s common stock and the Available

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Shares were converted into 10,000,000 shares of the Company’s common stock reserved for future awards under the 2011 Plan. At March 31, 2017 , there were 9,483,732 shares available for grant under the 2011 Plan.
The Company calculated the fair value of the exchanged awards in accordance with the provisions of ASC 718 as of the acquisition date. The Company allocated the fair value of these awards between the pre-acquisition and post-acquisition stock-based compensation expense. The Company determined that the value of the awards under this plan was $22.3 million , of which $5.4 million was attributed to the pre-acquisition period and recognized as part of the purchase consideration for Constant Contact. The balance of $16.9 million has been attributed to the post-acquisition period, and will be recognized in the
Company’s consolidated statements of operations and comprehensive loss over the vesting period of the awards.
The following table presents total stock-based compensation expense recorded in the consolidated statement of operations and comprehensive income (loss) for all 2012 restricted stock awards and units issued prior to the IPO, and all awards granted under the Company’s 2013 Plan and the 2011 Plan:
 
Three Months Ended
March 31,
 
2016
 
2017
 
(in thousands)
Cost of revenue
$
770

 
$
1,506

Sales and marketing
1,722

 
1,854

Engineering and development
764

 
1,170

General and administrative
15,132

 
8,394

Total stock-based compensation expense
$
18,388

 
$
12,924

2013 Stock Incentive Plan
The following table provides a summary of the Company’s stock options as of March 31, 2017 and the stock option activity for all stock options granted under the 2013 Plan during the three months ended March 31, 2017 :
 
Stock
Options
 
Weighted-
Average
Exercise
Price
 
Weighted-
Average
Remaining
Contractual
Term
(In Years)
 
Aggregate
Intrinsic
Value(3)
(in thousands)
Outstanding at December 31, 2016
9,607,431

 
$
12.79

 
 
 
 
Granted
110,433

 
$
8.15

 
 
 
 
Exercised

 
$

 
 
 
 
Forfeited
(106,555
)
 
$
12.40

 
 
 
 
Expired
(190,281
)
 
$
13.10

 
 
 
 
Outstanding at March 31, 2017
9,421,028

 
$
12.74

 
7.7
 
$

Exercisable at March 31, 2017
4,643,602

 
$
13.21

 
6.8
 
$

Expected to vest after March 31, 2017 (1)
4,777,426

 
$
12.28

 
8.5
 
$

Exercisable as of March 31, 2017 and expected to vest (2)
9,421,028

 
$
12.74

 
7.7
 
$

(1)
This represents the number of unvested options outstanding as of March 31, 2017 that are expected to vest in the future, which have been reduced using an estimated forfeiture rate.
(2)
This represents the number of vested options as of March 31, 2017 plus the number of unvested options outstanding as of March 31, 2017 that are expected to vest in the future, which have been reduced using an estimated forfeiture rate.
(3)
The aggregate intrinsic value was calculated based on the positive difference, if any, between the estimated fair value of the Company’s common stock on March 31, 2017 of $7.85 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.
Unless otherwise determined by the Company’s board of directors, restricted stock units granted under the 2013 Plan generally vest monthly over a four -year period. The following table provides a summary of the Company’s restricted stock unit activity for the 2013 Plan during the three months ended March 31, 2017 :

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Restricted Stock
Units
 
Weighted
Average
Grant Date
Fair Value
Non-vested at December 31, 2016
100,369

 
$
12.00

Vested and unissued
(30,132
)
 
$
12.00

Non-vested at March 31, 2017
70,237

 
$
12.00

Unless otherwise determined by the Company’s board of directors, restricted stock awards granted under the 2013 Plan generally vest annually over a four -year period. Performance-based restricted stock awards are earned based on the achievement of performance criteria established by the Company’s compensation committee and board of directors. The following table provides a summary of the Company’s restricted stock award activity for the 2013 Plan during the three months ended March 31, 2017 :
 
Restricted Stock
Awards
 
Weighted
Average
Grant Date
Fair Value
Non-vested at December 31, 2016
7,332,537

 
$
13.21

Granted
160,428

 
$
8.15

Vested
(768,386
)
 
$
8.41

Canceled
(53,535
)
 
$
12.21

Non-vested at March 31, 2017
6,671,044

 
$
13.65

2015 Performance Based Award
The performance-based restricted stock award granted to the Company’s chief executive officer during 2015 provides an opportunity for the participant to earn a fully vested right to up to 3,693,754 shares of the Company’s common stock (the “Award Shares”) over a three -year period beginning July 1, 2015 and ending on June 30, 2018 (the “Performance Period”). Award Shares may be earned based on the Company achieving pre-established, threshold, target and maximum performance metrics.
Award Shares may be earned during each calendar quarter during the Performance Period (each, a “Performance Quarter”) if the Company achieves a threshold, target or maximum level of the performance metric for the Performance Quarter. If the performance metric is less than the threshold level for a Performance Quarter, no Award Shares will be earned during the Performance Quarter. Award Shares that were not earned during a Performance Quarter may be earned later during the then current twelve-month period from July 1st to June 30th during the Performance Period (each, a “Performance Year”), at a threshold, target or maximum level of the performance metric for the Performance Year. No Award Shares were earned for the Performance Quarter ending March 31, 2017 because the threshold level for the performance metric was not met.
Any Award Shares that are earned during the Performance Period will vest on June 30, 2018, provided the chief executive officer is employed by the Company on such date. The requirement that the chief executive officer be employed by the Company on June 30, 2018 is waived in the event the executive’s employment is terminated due to death, disability or by the Company without cause, if the executive terminates employment with the Company for good reason, or if the executive is employed by the Company on the date of a change in control (as such terms are defined in the executive’s employment agreement). Upon the occurrence of any of the foregoing events, additional Award Shares may be earned, as provided for in the performance-based restricted stock agreement. Refer to Note 20 : Subsequent Events .
This performance-based award is evaluated quarterly to determine the probability of its vesting and determine the amount of stock-based compensation to be recognized. During the three months ended March 31, 2017 , the Company recognized $2.1 million of stock-based compensation expense related to this performance-based award.
2016 Performance Based Awards
On February 16, 2016, the compensation committee of the board of directors of the Company approved the grant of performance-based restricted stock awards to the Company’s chief financial officer (“CFO”), chief operating officer (“COO”) and chief administrative officer (“CAO”).

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The shares subject to the performance-based restricted stock awards were earned based on the Company’s Constant Contact brand achieving a pre-established level of adjusted revenue (weighted 50% ), adjusted EBITDA (weighted 25% ) and adjusted free cash flow (weighted 25% ), each as defined in the award agreement and in each case for the twelve months ending December 31, 2016, assuming for this purpose that the Company’s acquisition of Constant Contact had taken place on January 1, 2016 (the “Performance Metric”).

As of March 31, 2017 , each executive earned the maximum number of shares subject to his or her award. The CFO earned 223,214 shares of the Company’s stock, the COO earned 260,416 shares of the Company’s stock, and the CAO earned 148,810 shares of the Company’s stock. These earned shares vested on March 31, 2017.
These performance-based awards are evaluated quarterly to determine the probability of vesting and determine the amount of stock-based compensation to be recognized. During the three months ended March 31, 2017 , the Company recognized $1.2 million of stock-based compensation expense related to these performance-based awards.
2011 Stock Incentive Plan
The following table provides a summary of the Company’s stock options as of March 31, 2017 and the stock option activity for all stock options granted under the 2011 Plan during the three months ended March 31, 2017 :
 
Stock
Options
 
Weighted-
Average
Exercise
Price
 
Weighted-
Average
Remaining
Contractual Term
(In Years)
 
Aggregate
Intrinsic
Value(3)
(in thousands)
Outstanding at December 31, 2016
1,931,830

 
$
8.73

 
 
 
 
Granted/ Exchanged
14,724

 
$
8.15

 
 
 
 
Exercised
(90,320
)
 
$
6.96

 
 
 
 
Forfeited
(128,677
)
 
$
9.67

 
 
 
 
Outstanding at March 31, 2017
1,727,557

 
$
8.75

 
4.9
 
$
1,227

Exercisable at March 31, 2017
552,672

 
$
7.01

 
3.6
 
$
871

Expected to vest after March 31, 2017 (1)
1,174,885

 
$
9.57

 
5.4
 
$
356

Exercisable as of March 31, 2017 and expected to vest (2)
1,727,557

 
$
8.75

 
4.9
 
$
1,227

(1)
This represents the number of unvested options outstanding as of March 31, 2017 that are expected to vest in the future, which have been reduced using an estimated forfeiture rate.
(2)
This represents the number of vested options as of March 31, 2017 plus the number of unvested options outstanding as of March 31, 2017 that are expected to vest in the future, which have been reduced using an estimated forfeiture rate.
(3)
The aggregate intrinsic value was calculated based on the positive difference, if any, between the estimated fair value of the Company’s common stock on March 31, 2017 of $7.85 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.
Unless otherwise determined by the Company’s board of directors, restricted stock units granted under the 2011 Plan generally vest annually over a four -year period. The following table provides a summary of the Company’s restricted stock unit activity for the 2011 Plan during the three months ended March 31, 2017 :
 
Restricted Stock
Units
 
Weighted
Average
Grant Date
Fair Value
Non-vested at December 31, 2016
1,473,655

 
$
9.25

Granted/ Exchanged
7,362

 
$
8.15

Vested
(145,589
)
 
$
7.69

Canceled
(90,821
)
 
$
9.67

Non-vested at March 31, 2017
1,244,607

 
$
9.39


12. Accumulated Other Comprehensive Income

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The following table presents the components of accumulated other comprehensive loss (in thousands):
 
 
Foreign Currency Translation Adjustments
 
Unrealized Gains (Losses) on Cash Flow Hedges
 
Total
 
 
(in thousands)
Balance at December 31, 2016
 
$
(2,395
)
 
$
(1,271
)
 
$
(3,666
)
Other comprehensive income (loss)
 
686

 
(216
)
 
470

Balance at March 31, 2017
 
$
(1,709
)
 
$
(1,487
)
 
$
(3,196
)


13. Variable Interest Entity
The Company, through a subsidiary formed in China, has entered into various agreements with Shanghai Xiao Lan Network Technology Co., Ltd (“Shanghai Xiao”) and its shareholders that allow the Company to effectively control Shanghai Xiao, making it a variable interest entity (“VIE”). Shanghai Xiao has a technology license that allows it to provide local hosting services to customers located in China.
The shareholders of Shanghai Xiao cannot transfer their equity interests without the approval of the Company, and as a result, are considered de facto agents of the Company in accordance with ASC 810-10-25-43. The Company and its de facto agents acting together have the power to direct the activities that most significantly impact the entity’s economic performance and they have the obligation to absorb losses and the right to receive benefits from the entity. In situations where a de facto agency relationship is present, one party is required to be identified as the primary beneficiary. The factors considered include the presence of a principal/agent relationship, the relationship and significance of activities to the reporting entity, the variability associated with the VIE’s anticipated economics and the design of the VIE. The analysis is qualitative in nature and is based on weighting the relative importance on each of the factors in relation to the specifics of the VIE arrangement. Upon the execution of the agreements with Shanghai Xiao and its shareholders, the Company performed an analysis and concluded that the Company is the party that is most closely associated with Shanghai Xiao, as it is the most exposed to the variability of the VIE’s economics and therefore is the primary beneficiary of the VIE.
As of March 31, 2017 , the financial position and results of operations of Shanghai Xiao are consolidated within, but are not material to, the Company’s consolidated financial position or results of operations.
14 . Redeemable Non-controlling Interest
In connection with a 2014 equity investment in WZ UK, on January 6, 2016, the Company exercised its option to increase its stake in WZ UK from 49% to 57.5% , thereby acquiring a controlling interest, in exchange for a payment of approximately $2.1 million to the other shareholders of WZ UK. The agreement related to the transaction provides for a put option for the then NCI shareholders to put the remaining equity interest to the Company within pre-specified put periods. As the NCI is subject to a put option that is outside the control of the Company, it is deemed a redeemable non-controlling interest and is not recorded in permanent equity, and is presented as mezzanine redeemable non-controlling interest on the consolidated balance sheet, and is subject to the guidance of the Securities and Exchange Commission (“SEC”) under ASC 480-10-S99, Accounting for Redeemable Equity Securities. The difference between the $10.8 million fair value of the redeemable NCI and the $30.0 million value that is expected to be paid upon exercise of the put option was being accreted over the period commencing January 6, 2016 and up to the first put option period, which commenced on the 24 -month anniversary of the acquisition date, August 14, 2016. Adjustments to the carrying amount of the redeemable non-controlling interest were charged to additional paid-in capital.
In January 2016, the Company obtained a controlling interest in Resume Labs Limited for $1.5 million and Pseudio Limited for $1.5 million .
The agreements related to these transactions provide for put options for the NCI shareholders of each company to put the remaining equity interest to the Company within pre-specified put periods. As the NCI for these entities are subject to put options that are outside the control of the Company, they are deemed redeemable non-controlling interests and are also not

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recorded in permanent equity, and are presented as part of the mezzanine redeemable non-controlling interest on the consolidated balance sheet.
On May 16, 2016, the Company amended the put option with respect to WZ UK to allow it to acquire an additional equity interest in WZ UK earlier than August 2016. Pursuant to this amended option, on the same date the Company acquired an additional 20% stake in WZ UK for $15.4 million , thus increasing its ownership interest from 57.5% to 77.5% .
On July 13, 2016, WZ UK completed a restructuring pursuant to which Pseudio Limited and Resume Labs became wholly-owned subsidiaries of WZ UK. As a result of the restructuring, WZ UK became the 100% owner of Pseudio Limited and Resume Labs Limited and the Company’s ownership of WZ UK was diluted from 77.5% to 76.4% . Immediately subsequent to the restructuring, the Company acquired an additional 10% stake in WZ UK on July 13, 2016 for $18.0 million , bringing the Company’s aggregate stake in WZ UK to 86.4% . The restructuring significantly reduced the amount of the potential redemption amount payable to the minority shareholders of WZ UK, and gave the Company the flexibility to reduce investments in this business. Based on these reduced investments, the estimated value of the non-controlling interest is below the expected redemption amount of $25.0 million , which will result in $14.2 million of excess accretion that will reduce income available to common shareholders for the period starting on the date of the restructuring through the redemption date of July 1, 2017. The Company recognized excess accretion of $3.6 million for the three months ended March 31, 2017 , which is reflected in net loss attributable to accretion of non-controlling interest in the Company’s consolidated statements of operations and comprehensive income (loss). Prior to the third quarter of 2016, the Company did not have any accretion amounts in excess of fair value.
The following table presents changes in this redeemable non-controlling interest:
 
Redeemable noncontrolling
Interest
 
(in thousands)
Balance as of December 31, 2016
$
17,753

Accretion in excess of fair value
3,584

Balance as of March 31, 2017
$
21,337

The Company starts accreting non-controlling interest to its redeemable value from the date the redemption of the non-controlling interest becomes probable through the earliest redemption date. If the non-controlling interest is redeemable at an amount higher than its fair value, the excess accretion is taken into consideration in the calculation of loss per share.
15. Income Taxes
The Company files income tax returns in the United States for federal income taxes and in various state jurisdictions. The Company also files in several foreign jurisdictions. In the normal course of business, the Company is subject to examination by tax authorities throughout the world. Since the Company is in a loss carry-forward position, it is generally subject to U.S. federal and state income tax examinations by tax authorities for all years for which a loss carry-forward is utilized. The Company is currently under audit in India for fiscal years ended March 31, 2014 and 2015 and Israel for the fiscal years ended December 31, 2012, 2013 and 2014.
The statutes of limitations in the Company’s other tax jurisdictions, United Kingdom, Netherlands and Brazil, remain open for various periods between 2012 and the present. However, carryforward attributes from prior years may still be adjusted upon examination by tax authorities if they are used in an open period. The Company does not expect material changes as a result of the India and Israel audits.
The Company recognizes, in its consolidated financial statements, the effect of a tax position when it is more likely than not, based on the technical merits, that the position will be sustained upon examination. The Company has no unrecognized tax positions at December 31, 2016 and March 31, 2017 that would affect its effective tax rate. The Company does not expect a significant change in the liability for unrecognized tax benefits in the next 12 months.
The Company regularly assesses its ability to realize its deferred tax assets. Assessing the realization of deferred tax assets requires significant management judgment. In determining whether its deferred tax assets are more likely than not realizable, the Company evaluated all available positive and negative evidence, and weighted the evidence based on its objectivity. Evidence the Company considered included:
 
Net Operating Losses (“NOL”) incurred from the Company’s inception to March 31, 2017 ;

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Expiration of various federal, state and foreign tax attributes;
Reversals of existing temporary differences;
Composition and cumulative amounts of existing temporary differences; and
Forecasted profit before tax.
Prior to the February 2016 acquisition of Constant Contact, the Company maintained a valuation allowance against certain deferred tax assets. The acquisition of Constant Contacted resulted in a significant increase in deferred tax liabilities, which far exceeded pre-acquisition deferred tax assets. The Company, with the significant deferred tax liabilities resulting from Constant Contact acquisition, scheduled out the reversal of the consolidated US deferred tax assets and liabilities, and determined that these reversals would be sufficient to realize a significant portion of deferred tax assets that existed at the date of acquisition, and provided a valuation allowance against those deferred tax assets that were not likely to be realized. The deferred tax liabilities supporting the realizability of these deferred tax assets in the acquisition will reverse in the same period, are in the same jurisdiction and are of the same character as the temporary differences that gave rise to these deferred tax assets. After completing the scheduling analysis, the Company determined that it should maintain valuation allowances on several of the legacy state net operating loss carryforwards expected to expire unused. The reversal of valuation allowances following this scheduling analysis resulted in the recording of a tax benefit of $73.6 million during the quarter ended March 31, 2016.
For the year ended December 31, 2016, the Company updated the scheduling of the reversal of the consolidated US deferred tax assets and liabilities. Following the acquisition, deferred tax liabilities have decreased and the Company generated additional pre-tax losses. As of December 31, 2016, the scheduling of the reversal of the consolidated US deferred tax assets and liabilities generated sufficient income to utilize US deferred tax assets with the exception of certain Federal credits and state net operating loss and credit carryforwards. Accordingly, the Company increased its valuation allowance by $10.0 million during the last three quarters of fiscal year 2016.
The Company updated the scheduling of the reversal of the consolidated US deferred tax assets and liabilities for the period ended March 31, 2017, as the deferred tax liabilities have continued to decrease and the Company generated additional pre-tax losses. As of March 31, 2017, the Company has determined that the reversal of temporary differences will no longer generate sufficient income to utilize certain of its consolidated deferred tax assets in the US. Accordingly, the Company recorded an increase of $14.5 million to its valuation allowance during the quarter ended March 31, 2017, mostly related to the different book and tax treatment of goodwill.
For the three months ended March 31, 2016 and 2017 , the Company recognized tax benefit of $99.9 million and a tax expense of $5.8 million , respectively, in the consolidated statements of operations and comprehensive income (loss). The income tax expense for the three months ended March 31, 2017 was primarily attributable to a federal and state deferred tax expense of $3.7 million due primarily to the different book and tax treatment of goodwill, federal and state current income taxes of $1.4 million , a foreign current tax expense of $0.9 million , partially offset by a foreign deferred tax benefit of $0.2 million . The income tax benefit for the three months ended March 31, 2016 was primarily attributable to a $73.6 million reversal of the valuation allowance, a federal and state deferred tax benefit of $29.0 million , which includes the identification and recognition of $7.3 million of U.S. federal research and development tax credits, and a foreign deferred tax benefit of $0.7 million , partially offset by a provision for federal and state current income taxes of $2.2 million and foreign current tax expense of $1.1 million .
The provision for income taxes shown on the consolidated statements of operations and comprehensive income (loss) differs from amounts that would result from applying the statutory tax rates to income before taxes primarily because of the application of valuation allowances against U.S. and foreign assets, as well as state income taxes and certain expenses that were non-deductible.
As of December 31, 2016 , the Company had NOL carry-forwards available to offset future U.S. federal taxable income of approximately $142.7 million and future state taxable income of approximately $125.6 million . These NOL carry-forwards expire on various dates through 2036 .
As of December 31, 2016, the Company had NOL carry-forwards in foreign jurisdictions available to offset future foreign taxable income by approximately  $96.8 million . The Company has loss carry-forwards that begin to expire in 2021 in India totaling  $2.5 million  and in China totaling  $0.3 million . The Company has loss carry-forwards that begin to expire in 2020 in the Netherlands totaling  $10.7 million . The Company also has loss carry-forwards in the United Kingdom, Israel and Singapore of  $81.1 million $1.9 million , and  $0.3 million , respectively, which have an indefinite carry-forward period.

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In addition, the Company has  $3.4 million  of U.S. federal capital loss carry-forwards and  $1.4 million  in state capital loss-forwards, generally expiring through 2021. As of December 31, 2016, the Company had U.S. tax credit carryforwards available to offset future U.S. federal and state taxes of approximately  $20.3 million  and  $12.2 million , respectively. These credit carryforwards expire on various dates through 2036.
Utilization of the NOL carry-forwards may be subject to an annual limitation due to the ownership percentage change limitations under Section 382 of the Internal Revenue Code (“Section 382 limitation”). Ownership changes can limit the amount of net operating loss and other tax attributes that a company can use each year to offset future taxable income and taxes payable. In connection with a change in control in 2011 the Company was subject to Section 382 limitations of $77.1 million against the balance of NOL carry-forwards generated prior to the change in control in 2011. Through December 31, 2014 , the Company accumulated the unused amount of Section 382 limitations in excess of the amount of NOL carry-forwards that were originally subject to limitation. Therefore, these unused NOL carry-forwards are available for future use to offset taxable income. The Company has completed an analysis of changes in its ownership from 2011, through its IPO, to December 31, 2014 . The Company concluded that there was not a Section 382 ownership change during this period and therefore any NOLs generated through December 31, 2014 , are not subject to any new Section 382 limitations on NOL carry-forwards. On November 20, 2014, the Company completed a follow-on offering of 13,000,000 shares of common stock. The underwriters also exercised their overallotment option to purchase an additional 1,950,000 shares of common stock from the selling stockholders. The Company performed an analysis of the impact of this offering and determined that no Section 382 change in ownership had occurred.
On March 11, 2015, the Company completed a follow-on offering of its common stock, in which selling stockholders sold 12,000,000 shares of common stock at a public offering price of $19.00 per share. The underwriter also exercised its overallotment option to purchase an additional 1,800,000 shares of common stock from the selling stockholders. The Company completed an analysis of its ownership changes in the first half of 2016, which resulted in no ownership-change for tax purposes within the meaning of the Internal Revenue Code Section 382(g).
As of the date of the Company’s acquisition of Constant Contact, Constant Contact had approximately $60.2 million and $32.4 million of federal and state NOLs, respectively, and approximately $10.9 million of U.S. federal research and development credits and $9.2 million of state credits.
16. Severance and Other Exit Costs
In connection with acquisitions, the Company may evaluate its data center, sales and marketing, support and engineering operations and the general and administrative function in an effort to eliminate redundant costs. As a result, the Company may incur charges for employee severance, exiting facilities and restructuring data center commitments and other related costs.
2014 Restructuring Plan
During the year ended December 31, 2014, the Company implemented plans to further integrate and consolidate its data center, support and engineering operations, resulting in severance and facility exit costs (the “2014 Restructuring Plan”). The severance charges were associated with eliminating approximately 90 positions across primarily support, engineering operations and sales and marketing. The Company incurred severance costs of $2.3 million in the year ended December 31, 2014 related to these restructuring activities. The employee-related charges associated with these restructurings were completed during the year ended December 31, 2014. As of March 31, 2017 , the Company did not have any remaining accrued employee severance related to these severance costs.
The Company had incurred facility costs associated with closing offices in Redwood City, California and Englewood, Colorado. At the time of closing these offices, the Company had remaining lease obligations of approximately $3.0 million for these vacated facilities through March 31, 2018. The Company recorded a facilities charge for these future lease payments, less expected sublease income, of $2.1 million during the year ended December 31, 2014. There were no adjustments related to the 2014 Restructuring Plan during the three months ended March 31, 2017 . The Company paid $0.2 million of facility costs related to the 2014 Restructuring Plan and received sublease income of $0.2 million during the three months ended March 31, 2017 , and had a remaining accrued facility liability of $0.2 million as of March 31, 2017 . The Company expects payments related to the 2014 Restructuring Plan to be completed during the year ended December 31, 2018.
2016 Restructuring Plan

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In connection with the Company’s acquisition of Constant Contact on February 9, 2016, the Company implemented a plan to create operational efficiencies and synergies resulting in severance costs and facility exit costs (the “2016 Restructuring Plan”).
The severance charges were associated with eliminating approximately 265 positions across the business. The Company did not incur additional severance costs during the three months ended March 31, 2017 . The Company paid $1.0 million of severance costs during the three months ended March 31, 2017 and had a remaining accrued severance liability of $0.5 million as of March 31, 2017 .
The Company’s 2016 Restructuring Plan included a plan to close offices in San Francisco, California, Delray Beach, Florida, New York, New York, Miami, Florida, the United Kingdom and Brazil, and a plan to relocate certain employees to our Austin, Texas office. The Company also closed a portion of the Constant Contact offices in Waltham, Massachusetts. During the three months ended March 31, 2017 , the Company recorded an adjustment to the Waltham facilities charge for future lease payments of $1.1 million due to a change in estimated sublease income. The Company paid $1.3 million of facility costs related to the 2016 Restructuring Plan during the three months ended March 31, 2017 and had a remaining accrued facility liability of $8.6 million as of March 31, 2017 .
The Company incurred all employee-related charges associated with the 2016 Restructuring Plan during the year ended December 31, 2016, and expects severance payments related to the 2016 Restructuring Plan to be completed during the year ended December 31, 2017.
Other than the adjustment mentioned above, the Company completed facility-related charges associated with the 2016 Restructuring Plan during the year ended December 31, 2016, and expects to complete facility exit cost payments related to the plan during the year ended December 31, 2022.
2017 Restructuring Plan
In January 2017, the Company announced plans to close certain offices as part of a plan to consolidate certain web presence customer support operations, resulting in severance costs (the “2017 Restructuring Plan”). These severance charges were associated with eliminating approximately 660 positions, primarily in customer support. Additionally, the Company implemented additional restructuring plans to create operational efficiencies and synergies related to the Constant Contact acquisition, which resulted in additional severance charges for the elimination of approximately 35 individuals. In connection with these plans, the Company incurred severance costs of $4.5 million and paid $0.7 million during the three months ended March 31, 2017 . The Company had a remaining accrued severance liability of $3.8 million as of March 31, 2017 .
The Company expects to incur severance charges through June 30, 2017 regarding this plan, and expects severance payments related to this plan to be completed during the year ended December 31, 2018.
Activity of Combined Restructuring Plans
The following table provides a summary of the aggregate activity for the three months ended March 31, 2017 related to the Company’s combined Restructuring Plans severance accrual:
 
Employee Severance
 
(in thousands)
 
Web presence segment
 
Email marketing segment
 
Total
Balance at December 31, 2016
$
633

 
$
926

 
$
1,559

Severance charges
2,345

 
2,227

 
4,572

Cash paid
(641
)
 
(1,193
)
 
(1,834
)
Balance at March 31, 2017
$
2,337

 
$
1,960

 
$
4,297

The following table provides a summary of the aggregate activity for the three months ended March 31, 2017 related to the Company’s combined Restructuring Plans facilities exit accrual:

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Facilities
 
(in thousands)
 
Web presence segment
 
Email marketing segment
 
Total
Balance at December 31, 2016
$
273

 
$
8,747

 
$
9,020

Facility adjustments
(10
)
 
1,065

 
1,055

Sublease income received
188

 

 
188

Cash paid
(246
)
 
(1,251
)
 
(1,497
)
Balance at March 31, 2017
$
205

 
$
8,561

 
$
8,766

The following table presents restructuring charges recorded in the consolidated statements of operations and comprehensive income (loss) for the periods presented:
 
For the Three Months Ended March 31,
 
For the Three Months Ended March 31,
 
2016
 
2017
 
(in thousands)
Cost of revenue
$
3,279

 
$
2,743

Sales and marketing
3,901

 
1,374

Engineering and development
2,018

 
652

General and administrative
2,218

 
858

Total restructuring charges
$
11,416

 
$
5,627

17. Commitments and Contingencies
From time to time, the Company is involved in legal proceedings or subject to claims arising in the ordinary course of its business. The Company is not presently involved in any such legal proceeding or subject to any such claim that, in the opinion of its management would have a material adverse effect on its business, operating results or financial condition. However, the results of such legal proceedings or claims cannot be predicted with certainty, and regardless of the outcome, can have an adverse impact on the Company because of defense and settlement costs, diversion of management resources and other factors. Neither the ultimate outcome of the matters listed below nor an estimate of any probable losses or any reasonably possible losses can be assessed at this time.
On May 4, 2015, Christopher Machado, a purported holder of the Company’s common stock, filed a civil action in the United States District Court for the District of Massachusetts against the Company and its chief executive officer and former chief financial officer, Machado v. Endurance International Group Holdings, Inc., et al., Civil Action No. 1:15-cv-11775-GAO. In a second amended complaint, filed on March 18, 2016, the plaintiff alleged claims for violations of Section 10(b) and 20(a) of the Exchange Act, on behalf of a purported class of purchasers of the Company’s securities between February 25, 2014 and February 29, 2016. Those claims challenged as false or misleading certain of the Company’s disclosures about its total number of subscribers, average revenue per subscriber, the number of customers paying over $500 per year for the Company’s products and services, the average number of products sold per subscriber, and customer churn. The plaintiff seeks, on behalf of himself and the purported class, compensatory damages and his costs and expenses of litigation. The Company filed a motion to dismiss on May 16, 2016, which remains pending. In August 2016, the parties in the Machado action and another potential claimant, who asserts that he purchased common stock in the Company’s initial public offering, agreed to toll, as of July 1, 2016, the statutes of limitation and repose for all claims under the Securities Act of 1933 that the plaintiff and claimant might bring, individually or in a representative capacity, arising from alleged actions or omissions between September 9, 2013 and February 29, 2016. The Company and the individual defendants intend to deny any liability or wrongdoing and to vigorously defend all claims asserted. The Company cannot, however, make any assurances as to the outcome of the current proceeding or any additional claims if they are brought.
The Company received a subpoena dated December 10, 2015 from the Boston Regional Office of the SEC, requiring the production of certain documents, including, among other things, documents related to its financial reporting, including operating and non-GAAP metrics, refund, sales and marketing practices and transactions with related parties. The Company is fully cooperating with the SEC’s investigation. The Company can make no assurances as to the time or resources that will need to be devoted to this investigation or its final outcome, or the impact, if any, of this investigation or any related legal or regulatory proceedings on the Company’s business, financial condition, results of operations and cash flows.

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Constant Contact
On February 9, 2016, the Company acquired all of the outstanding shares of common stock of Constant Contact.
On December 10, 2015, Constant Contact received a subpoena from the Boston Regional Office of the SEC, requiring the production of documents pertaining to Constant Contact’s sales, marketing, and customer retention practices, as well as periodic public disclosure of financial and operating metrics. The Company is fully cooperating with the SEC’s investigation. The Company can make no assurances as to the time or resources that will need to be devoted to this investigation or its final outcome, or the impact, if any, of this investigation or any related legal or regulatory proceedings on the Company’s business, financial condition, results of operations and cash flows.
On August 7, 2015, a purported class action lawsuit, William McGee v. Constant Contact, Inc., et al, was filed in the United States District Court for the District of Massachusetts against Constant Contact and two of its former officers. An amended complaint, which named an additional former officer as a defendant, was filed December 19, 2016. The lawsuit asserts claims under Sections 10(b) and 20(a) of the Exchange Act, and is premised on allegedly false and/or misleading statements, and non-disclosure of material facts, regarding Constant Contact’s business, operations, prospects and performance during the proposed class period of October 23, 2014 to July 23, 2015. This litigation remains in its early stages. The Company and the individual defendants intend to vigorously defend all claims asserted. The Company cannot, however, make any assurances as to the outcome of this proceeding.
In August 2012, RPost Holdings, Inc., RPost Communications Limited and RMail Limited, or collectively, RPost, filed a complaint in the United States District Court for the Eastern District of Texas that named Constant Contact as a defendant in a lawsuit. The complaint alleged that certain elements of Constant Contact’s email marketing technology infringe five patents held by RPost. RPost seeks an award for damages in an unspecified amount and injunctive relief. In February 2013, RPost amended its complaint to name five of Constant Contact’s marketing partners as defendants. Under Constant Contact’s contractual agreements with these marketing partners, it is obligated to indemnify them for claims related to patent infringement. Constant Contact filed a motion to sever and stay the claims against its partners and multiple motions to dismiss the claims against it. In January 2014, the case was stayed pending the resolution of certain state court and bankruptcy actions involving RPost, to which Constant Contact is not a party. The case continues to be stayed pending the state court and bankruptcy actions. Meanwhile, RPost asserted the same patents asserted against Constant Contact in litigation against Go Daddy. In June 2016, Go Daddy succeeded in invalidating all of those RPost patents. RPost has appealed, and the appellate court is expected to hear oral argument on the appeal in the Spring of 2017. The litigation against Constant Contact remains stayed, and is in its early stages. The Company believes it has meritorious defenses to any claim of infringement and intends to defend against the lawsuit vigorously.
On December 11, 2015, a putative class action lawsuit relating to the Constant Contact acquisition, captioned Irfan Chawdry, Individually and On Behalf of All Others Similarly Situated v. Gail Goodman, et al. Case No. 11797, and on December 21, 2015, a putative class action lawsuit relating to the acquisition captioned David V. Myers, Individually and On Behalf of All Others Similarly Situated v. Gail Goodman, et al. Case No. 11828 (together, the Complaints) were filed in the Court of Chancery of the State of Delaware, naming Constant Contact, each of Constant Contact’s directors, Endurance and Paintbrush Acquisition Corporation as defendants. The Complaints generally alleged, among other things, that in connection with the acquisition the directors of Constant Contact breached their fiduciary duties owed to the stockholders of Constant Contact by agreeing to sell Constant Contact for purportedly inadequate consideration, engaging in a flawed sales process, omitting material information necessary for stockholders to make an informed vote, and agreeing to a number of purportedly preclusive deal protection devices. The Complaints sought, among other things, to rescind the acquisition, as well as an award of plaintiffs’ attorneys’ fees and costs in the action. The Complaints were consolidated on January 12, 2016. On December 5, 2016, plaintiff Myers filed a consolidated amended complaint (the “Amended Complaint”), naming as defendants the former Constant Contact directors and Morgan Stanley & Co. LLC (“Morgan Stanley”), Constant Contact’s financial advisor for the acquisition. The Amended Complaint generally alleges breach of fiduciary duty by the former directors, and aiding and abetting the alleged breach by Morgan Stanley. The Constant Contact defendants filed a motion to dismiss the Amended Complaint on December 15, 2016 and an opening brief in support of the motion to dismiss on March 17, 2017. The defendants believe the claims asserted in the Amended Complaint are without merit and intend to defend against them vigorously.
18. Related Party Transactions
The Company has various agreements in place with related parties. Below are details of related party transactions that occurred during the three months ended March 31, 2016 and 2017 .
Tregaron:

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The Company has contracts with Tregaron India Holdings, LLC and its affiliates, including Diya Systems (Mangalore) Private Limited, Glowtouch Technologies Pvt. Ltd. and Touchweb Designs, LLC (collectively, “Tregaron”), for outsourced services, including email- and chat-based customer and technical support, network monitoring, engineering and development support and web design and web building services, and an office space lease. These entities are owned directly or indirectly by family members of the Company’s chief executive officer, who is also a director and stockholder of the Company.
The following table presents the amounts of related party transactions recorded in the consolidated statements of operations and comprehensive income (loss) for the periods presented relating to services provided by Tregaron and its affiliates under these agreements:
As of December 31, 2016 , approximately $1.3 million was included in accounts payable and accrued expense relating to services provided by Tregaron. As of March 31, 2017 , approximately $1.8 million was included in accounts payable and accrued expense relating to services provided by Tregaron.
 
Three Months Ended
March 31,
 
2016
 
2017
 
(in thousands)
Cost of revenue
$
3,100

 
$
2,900

Sales and marketing
100

 
100

Engineering and development
300

 
450

General and administrative
100

 
50

Total related party transaction expense, net
$
3,600

 
$
3,500

Innovative Business Services, LLC:
The Company also has agreements with Innovative Business Services, LLC (“IBS”), which provides multi-layered third-party security and website performance applications that are sold by the Company. IBS is indirectly majority owned by the Company’s chief executive officer and a director of the Company, each of whom are also stockholders of the Company. During the quarter ended March 31, 2017, the Company’s principal agreement with this entity was amended to permit the Company to purchase a specific IBS website performance product at no charge, and in exchange, to increase the revenue share to IBS on certain website performance products. The Company records revenue on the sale of IBS products on a net basis, since the Company views IBS as the primary obligor to deliver these services. As a result, the revenue share paid by the Company to IBS is recorded as contra-revenue. Further, IBS pays the Company a fee on sales made by IBS directly to customers of the Company. The Company records these fees as revenue.
The following table presents the amounts of related party transactions recorded in the consolidated statements of operations and comprehensive income (loss) for the periods presented relating to services provided by IBS and its affiliates under these agreements:

 
Three Months Ended
March 31,
 
2016
 
2017
 
(in thousands)
Revenue
$
(600
)
 
$
(1,100
)
Revenue (contra)
2,100

 
2,200

Total related party transaction impact to revenue
$
1,500

 
$
1,100

Cost of revenue
200

 
200

Total related party transaction expense, net
$
1,700

 
$
1,300

As of December 31, 2016 and March 31, 2017 , approximately $0.2 million and $0.1 million , respectively, was included in prepaid expenses and other current assets relating to the Company’s agreements with IBS.
As of December 31, 2016 and March 31, 2017 , approximately $1.1 million and $1.5 million , respectively was included in accounts payable and accrued expense relating to the Company’s agreements with IBS.

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As of December 31, 2016 and March 31, 2017 , approximately $0.6 million and $0.7 million , respectively, was included in accounts receivable relating to the Company’s agreements with IBS.
Goldman, Sachs & Co.
The Company entered into a three-year interest rate cap on December 9, 2015 with a subsidiary of Goldman, Sachs & Co. Goldman, Sachs & Co. is a significant shareholder of the Company. Refer to Note 5 : Fair Value Measurements , for further details.

19. Segment Information

Operating segments are defined as components of an enterprise that engage in business activities for which discrete financial information is available and regularly reviewed by the chief operating decision maker. The Company's chief executive officer is the Company's chief operating decision maker.

On February 9, 2016, the Company acquired Constant Contact and evaluated the criteria in ASC 280-10-50-11 contemporaneously with this acquisition. Based on the Company's original evaluation, the Company believed that it met the qualitative aggregation criteria in ASC 280-10-50-11, and that the economic characteristics of the Constant Contact and legacy businesses were similar. In particular, at the time of this evaluation, the Company expected that the gross margin of Constant Contact and its legacy business would be similar. However, beginning with the second quarter of 2016, the Company recognized that the legacy business did not meet expectations and as such resulted in lower legacy gross margin than originally anticipated. This was expected to reverse in the near term, however, it continued into the third and fourth quarter. As such, during the Company's annual assessment of segments, and due to the resulting 2016 legacy performance, the Company determined it had two reportable segments:

• Email marketing, which includes the products and services acquired as part of the Constant Contact acquisition in February 2016. The services included in this segment are primarily email marketing, and to a lesser extent, event marketing, survey tools and the Single Platform digital storefront product.

• Web presence, which consists of all of the Company's web hosting and related services such as domain names, website security, website design tools and services, ecommerce services and other services and tools to expand the online presence of a small business.

The Company measures profitability of these segments based on revenue, gross profit, and adjusted EBITDA. The accounting policies of each segment are the same as those described in the summary of significant accounting policies; please refer to Note 2 : Summary of Significant Accounting Policies , for further details. The following tables contain financial information for each reportable segment for the three months ended March 31, 2016 and 2017 :



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Consolidated Statement of Operations and Comprehensive Income (Loss):
Three Months Ended
March 31, 2016
Three Months Ended
March 31, 2017

Web presence
 
Email marketing
 
Total
Web presence
 
Email marketing
 
Total

(in thousands)
(in thousands)
Revenue
$
198,048

 
$
39,065

 
$
237,113

$
197,348

 
$
97,789

 
$
295,137

Gross Profit
89,885

 
10,752

 
100,637

86,616

 
59,772

 
146,388

 
 
 
 
 
 
 
 
 
 
 
Net income (loss)
40,134

 
(26,053
)
 
14,081

(23,626
)
 
(7,952
)
 
(31,578
)
Interest expense, net (1)
17,016

 
13,221

 
30,237

16,879

 
22,519

 
39,398

Income tax expense (benefit)
(84,258
)
 
(15,644
)
 
(99,902
)
10,551

 
(4,777
)
 
5,774

Depreciation
8,977

 
4,195

 
13,172

9,238

 
3,873

 
13,111

Amortization of other intangible assets
19,755

 
10,119

 
29,874

15,905

 
18,362

 
34,267

Stock-based compensation
14,647

 
3,741

 
18,388

11,100

 
1,824

 
12,924

Restructuring expenses
171

 
11,431

 
11,602

2,335

 
3,292

 
5,627

Transaction expenses and charges
30,357

 
763

 
31,120


 
580

 
580

Gain of unconsolidated entities (2)
(10,727
)
 

 
(10,727
)

 

 

Impairment of other long-lived assets
1,437

 

 
1,437


 

 

Adjusted EBITDA
$
37,509

 
$
1,773

 
$
39,282

$
42,382

 
$
37,721

 
$
80,103

 
 
 
 
 
 
 
 
 
 
 
Consolidated Balance Sheets:
As of
December 31, 2016
As of
March 31, 2017
 
Web presence
 
Email marketing
 
Total
Web presence
 
Email marketing
 
Total
 
(in thousands)
(in thousands)
Total assets
$
1,523,170

 
$
1,233,104

 
$
2,756,274

$
1,476,006

 
$
1,263,261

 
$
2,739,267


(1)
Interest expense includes impact of amortization of deferred financing costs, original issuance discounts and interest income.

(2)
The gain of unconsolidated entities is reported on a net basis for the three months ended March 31, 2016. The three months ended March 31, 2016 includes a gain of $11.4 million on our investment in WZ UK Ltd. This gain was generated on January 6, 2016, when we increased our ownership stake in WZ UK Ltd. from 49% to 57.5% , which required a revaluation of our existing investment to its implied fair value. This $11.4 million gain was partially offset by our proportionate shares of net losses from unconsolidated entities of $0.7 million .


20 . Subsequent Events
The Company evaluated all subsequent events occurring through May 5, 2017, to determine if any such events should be reflected in these financial statements. There were no material recognized subsequent events recorded in the March 31, 2017 financial statements, except as follows:
On April 3, 2017, Kenneth Surdan informed the Company of his intention to resign from his position as chief product officer. The effective date of Mr. Surdan’s resignation has not been determined yet, but is expected to be in July 2017. The Company does not expect a material impact to the financial statements as a result of this resignation.
In April 2017, the Company announced that its board of directors and its chief executive officer Hari Ravichandran adopted a CEO transition plan whereby Mr. Ravichandran will remain CEO and serve as a board member while the Company conducts a search to identify his successor. During the transition period, Mr. Ravichandran will continue to be paid his existing base salary and his equity awards will continue to vest and be exercisable in accordance with their existing terms. Upon conclusion of the transition, Mr. Ravichandran will receive continued payment of his base salary of $200,000 for a period of 24 months and a lump sum payment equal to 18 months of COBRA premiums. Mr. Ravichandran would be required to pay to continue group health insurance coverage. In addition, his vested stock options were modified to extend the exercise period by

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one year to within two years of the separation date. The Company does not expect the severance and stock option modification to have a material impact to the Company’s financial statements.
Depending on the timing of identifying a successor, the CEO transition plan may affect other outstanding equity awards held by Mr. Ravichandran. If not previously delivered on the earlier of November 24, 2017 or the other events specified in Mr. Ravichandran’s restricted stock unit award dated October 25, 2013, in accordance with the terms of this award, the shares represented by vested restricted stock units subject to this award will be delivered to Mr. Ravichandran six months and one day following the separation and any unvested restricted stock units will be forfeited. Additionally, in accordance with the terms of the 2015 Performance Based Award, described more fully in Note 11 : Stock-Based Compensation , upon separation Mr. Ravichandran will receive the Award Shares earned with respect to Performance Quarters completed prior to the separation, plus the greater of (i) the target number of Award Shares eligible to be earned in the Performance Quarter in which the separation occurs and (ii) the number of Award Shares that would have been earned in the Performance Quarter in which the separation occurs as if Mr. Ravichandran had remained employment through the end of such Performance Quarter. Award Shares eligible to be earned in Performance Quarters following the Performance Quarter in which the separation occurs will be forfeited. At the same time, the period over which the underlying compensation expense is attributed will likely shorten, which will impact the timing and amount of stock-based compensation in future quarters during fiscal year 2017.

21. Supplemental Guarantor Financial Information

In February 2016, EIG Investors Corp., a wholly-owned subsidiary of the Company (the “Issuer”), issued $350.0 million aggregate principal amount of its 10.875% Senior Notes due 2024 (the “Original Notes”) (refer to Note 9 : Notes Payable in the consolidated financial statements), which it exchanged for new 10.875% Senior Notes due 2024 (the “Exchange Notes” and together with the Original Notes, collectively, the “Notes”) pursuant to a registration statement on Form S-4. The registered exchange offer for the Notes was completed on January 30, 2017. The Notes are fully and unconditionally guaranteed, jointly and severally, on a senior unsecured basis by the Company, and the following wholly-owned subsidiaries: The Endurance International Group, Inc., Bluehost Inc., FastDomain Inc., Domain Name Holding Company, Inc., Endurance International Group – West, Inc., HostGator.com LLC, A Small Orange, LLC, Constant Contact, Inc., and SinglePlatform, LLC, (collectively, the “Subsidiary Guarantors”), subject to certain customary guarantor release conditions. The Company’s other domestic subsidiaries and its foreign subsidiaries (collectively, the “Non-Guarantor Subsidiaries”) have not guaranteed the Notes.

The Company sold two immaterial guarantors, CardStar, Inc. and CardStar Publishing, LLC (collectively, "CardStar"), during the quarter ended December 31, 2016. CardStar was released and discharged from the guarantee as a result of the sale and no longer guarantees the debt of the Company as of December 1, 2016. Proceeds from the sale of CardStar were approximately $0.1 million .

The following tables present supplemental condensed consolidating balance sheet information of the Company (“Parent”), the Issuer, the Subsidiary Guarantors and the Non-Guarantor Subsidiaries as of December 31, 2016 and December 31, 2017, and supplemental condensed consolidating results of operations and cash flow information for the three months ended March 31, 2016 and 2017:

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Condensed Consolidating Balance Sheets
December 31, 2016
(in thousands)
 
 Parent
 Issuer
 Guarantor Subsidiaries
 Non-Guarantor Subsidiaries
 Eliminations
 Consolidated
Assets:
 
 
 
 
 
 
Current assets:
 
 
 
 
 
 
Cash and cash equivalents
$
3

$
4

$
39,034

$
14,555

$

$
53,596

Restricted cash


2,620

682


3,302

Accounts receivable


10,148

2,940


13,088

Prepaid domain name registry fees


31,044

24,697

(297
)
55,444

Prepaid expenses & other current assets

81

17,996

10,601


28,678

Total current assets
3

85

100,842

53,475

(297
)
154,108

Intercompany receivables, net
31,665

799,953

(690,761
)
(140,857
)


Property and equipment, net


82,901

12,371


95,272

Goodwill


1,683,121

176,788


1,859,909

Other intangible assets, net


592,095

19,962


612,057

Investment in subsidiaries
92,068

1,299,562

40,651


(1,432,281
)

Other assets

5,911

23,153

5,864


34,928

Total assets
$
123,736

$
2,105,511

$
1,832,002

$
127,603

$
(1,432,578
)
$
2,756,274

Liabilities, redeemable non-controlling interest and stockholders' equity:
 
 
Current liabilities:
 
 
 
 
 
 
Accounts payable
$

$

$
13,801

$
2,273

$

$
16,074

Accrued expenses and other current liabilities

27,208

60,760

9,890


97,858

Deferred revenue


295,208

60,925

(943
)
355,190

Current portion of notes payable

35,700




35,700

Current portion of capital lease obligations


6,690



6,690

Deferred consideration, short-term


4,415

858


5,273

Total current liabilities

62,908

380,874

73,946

(943
)
516,785

Deferred revenue, long-term


77,649

11,551


89,200

Notes payable

1,951,280




1,951,280

Capital lease obligations


512



512

Deferred consideration


7,419

25


7,444

Other long-term liabilities

(745
)
48,233

1,429


48,917

Total liabilities

2,013,443

514,687

86,951

(943
)
2,614,138

Redeemable non-controlling interest


17,753



17,753

Equity
123,736

92,068

1,299,562

40,652

(1,431,635
)
124,383

Total liabilities and equity
$
123,736

$
2,105,511

$
1,832,002

$
127,603

$
(1,432,578
)
$
2,756,274


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Condensed Consolidating Balance Sheets
March 31, 2017
(in thousands)

 
 Parent
 Issuer
 Guarantor Subsidiaries
 Non-Guarantor Subsidiaries
 Eliminations
 Consolidated
Assets:
 
 
 
 
 
 
Current assets:
 
 
 
 
 
 
Cash and cash equivalents
$
84

$
3

$
52,414

$
16,469

$

$
68,970

Restricted cash


2,619

1,026


3,645

Accounts receivable


7,943

2,774


10,717

Prepaid domain name registry fees


31,623

25,368

(158
)
56,833

Prepaid expenses & other current assets
2,270

53

19,786

11,239


33,348

Total current assets
2,354

56

114,385

56,876

(158
)
173,513

Intercompany receivables, net
29,942

759,133

(646,213
)
(142,862
)


Property and equipment, net


80,153

13,310


93,463

Goodwill


1,685,980

174,311


1,860,291

Other intangible assets, net


559,980

18,043


578,023

Investment in subsidiaries
70,606

1,303,098

40,678


(1,414,382
)

Other assets

5,211

22,703

6,063


33,977

Total assets
$
102,902

$
2,067,498

$
1,857,666

$
125,741

$
(1,414,540
)
$
2,739,267

Liabilities, redeemable non-controlling interest and stockholders' equity:
 
 
Current liabilities:
 
 
 
 
 
 
Accounts payable
$

$

$
13,747

$
2,070

$

$
15,817

Accrued expenses and other current liabilities

17,443

61,953

8,377


87,773

Deferred revenue


307,310

62,477

(547
)
369,240

Current portion of notes payable

35,700




35,700

Current portion of capital lease obligations


5,165



5,165

Deferred consideration, short-term


4,485

40


4,525

Total current liabilities

53,143

392,660

72,964

(547
)
518,220

Deferred revenue, long-term


80,432

10,807


91,239

Notes payable

1,944,532




1,944,532

Capital lease obligations






Deferred consideration


7,539

25


7,564

Other long-term liabilities

(783
)
52,601

1,267


53,085

Total liabilities

1,996,892

533,232

85,063

(547
)
2,614,640

Redeemable non-controlling interest


21,337



21,337

Equity
102,902

70,606

1,303,097

40,678

(1,413,993
)
103,290

Total liabilities and equity
$
102,902

$
2,067,498

$
1,857,666

$
125,741

$
(1,414,540
)
$
2,739,267


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Condensed Consolidating Statements of Operations and Comprehensive Loss
Three months ended March 31, 2016
(in thousands)

 
 Parent
 Issuer
 Guarantor Subsidiaries
 Non-Guarantor Subsidiaries
 Eliminations
 Consolidated
Revenue
$

$

$
204,069

$
33,377

$
(333
)
$
237,113

Cost of revenue


114,631

22,415

(570
)
136,476

Gross profit


89,438

10,962

237

100,637

Operating expense:
 
 
 
 
 

Sales and marketing


54,229

25,071

(6
)
79,294

Engineering and development


12,898

3,357


16,255

General and administrative

44

36,820

3,415


40,279

Transaction costs


31,099

21


31,120

Total operating expense

44

135,046

31,864

(6
)
166,948

Income (loss) from operations

(44
)
(45,608
)
(20,902
)
243

(66,311
)
Interest expense and other income, net

29,356

(10,440
)
(89
)

18,827

Income (loss) before income taxes and equity earnings of unconsolidated entities

(29,400
)
(35,168
)
(20,813
)
243

(85,138
)
Income tax expense (benefit)

(11,216
)
(89,134
)
448


(99,902
)
Loss before equity earnings of unconsolidated entities

(18,184
)
53,966

(21,261
)
243

14,764

Equity loss of unconsolidated entities, net of tax
(13,839
)
(32,023
)
21,945


24,600

683

Net loss
13,839

13,839

32,021

(21,261
)
(24,357
)
14,081

Net loss attributable to non-controlling interest


(7,730
)


(7,730
)
Net loss attributable to Endurance International Group Holdings, Inc.
$
13,839

$
13,839

$
39,751

$
(21,261
)
$
(24,357
)
$
21,811

Comprehensive income (loss):
 
 
 
 
 

Foreign currency translation adjustments



342


342

Unrealized gain (loss) on cash flow hedge, net of taxes

(1,511
)



(1,511
)
Total comprehensive loss
$
13,839

$
12,328

$
39,751

$
(20,919
)
$
(24,357
)
$
20,642


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Condensed Consolidating Statements of Operations and Comprehensive Loss
Three months ended March 31, 2017
(in thousands)

 
 Parent
 Issuer
 Guarantor Subsidiaries
 Non-Guarantor Subsidiaries
 Eliminations
 Consolidated
Revenue
$

$

$
262,096

$
34,533

$
(1,492
)
$
295,137

Cost of revenue


127,892

22,089

(1,232
)
148,749

Gross profit


134,204

12,444

(260
)
146,388

Operating expense:
 
 
 
 
 

Sales and marketing


68,068

4,707

(3
)
72,772

Engineering and development


15,290

5,072


20,362

General and administrative

55

35,671

3,354


39,080

Transaction costs


580



580

Total operating expense

55

119,609

13,133

(3
)
132,794

Income (loss) from operations

(55
)
14,595

(689
)
(257
)
13,594

Interest expense and other income, net

39,246

147

5


39,398

Income (loss) before income taxes and equity earnings of unconsolidated entities

(39,301
)
14,448

(694
)
(257
)
(25,804
)
Income tax expense (benefit)

(14,517
)
19,695

596


5,774

Loss before equity earnings of unconsolidated entities

(24,784
)
(5,247
)
(1,290
)
(257
)
(31,578
)
Equity loss of unconsolidated entities, net of tax
31,321

6,538

1,291


(39,150
)

Net loss
(31,321
)
(31,322
)
(6,538
)
(1,290
)
38,893

(31,578
)
Net loss attributable to non-controlling interest


3,810



3,810

Net loss attributable to Endurance International Group Holdings, Inc.
$
(31,321
)
$
(31,322
)
$
(10,348
)
$
(1,290
)
$
38,893

$
(35,388
)
Comprehensive income (loss):
 
 
 
 
 

Foreign currency translation adjustments



686


686

Unrealized gain (loss) on cash flow hedge, net of taxes

(216
)



(216
)
Total comprehensive loss
$
(31,321
)
$
(31,538
)
$
(10,348
)
$
(604
)
$
38,893

$
(34,918
)


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Condensed Consolidating Statement of Cash Flows
Three months ended March 31, 2016
(in thousands)

 
 Parent
 Issuer
 Guarantor Subsidiaries
 Non-Guarantor Subsidiaries
 Eliminations
 Consolidated
Net cash provided by (used in) operating activities
$

$
(10,910
)
$
17,833

$
4,849

$

$
11,772

Cash flows from investing activities:
 
 
 
 
 
 
  Businesses acquired in purchase transaction, net of cash acquired


(881,709
)


(881,709
)
  Purchases of property and equipment


(7,264
)
(2,876
)

(10,140
)
  Cash paid for minority investments


(600
)


(600
)
  Proceeds from sale of property and equipment






  Proceeds from note receivable






  Proceeds from sale of assets






  Purchases of intangible assets






  Net (deposits) and withdrawals of principal balances in restricted cash accounts


(347
)
(390
)

(737
)
    Net cash used in investing activities


(889,920
)
(3,266
)

(893,186
)
Cash flows from financing activities:
 
 
 
 
 
 
  Proceeds from issuance of notes payable and draws on revolver

1,072,178




1,072,178

  Repayment of notes payable and revolver

(91,925
)



(91,925
)
  Payment of financing costs

(51,605
)



(51,605
)
  Payment of deferred consideration


(38
)
(669
)

(707
)
  Payment of redeemable non-controlling interest liability






  Principal payments on capital lease obligations


(1,439
)


(1,439
)
  Proceeds from exercise of stock options
593





593

Capital investments from minority partner






  Intercompany loans and investments






    Net cash provided by (used in) financing activities
593

928,648

(1,477
)
(669
)

927,095

Net effect of exchange rate on cash and cash equivalents



566


566

Net increase (decrease) in cash and cash equivalents
593

917,738

(873,564
)
1,480


46,247

Cash and cash equivalents:
 
 
 
 
 
 
  Beginning of period
12

67

21,286

11,665


33,030

  End of period
$
605

$
917,805

$
(852,278
)
$
13,145

$

$
79,277



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Table of Contents

Condensed Consolidating Statement of Cash Flows
Three months ended March 31, 2017
(in thousands)


 
 Parent
 Issuer
 Guarantor Subsidiaries
 Non-Guarantor Subsidiaries
 Eliminations
 Consolidated
Net cash provided by (used in) operating activities
$
(2,271
)
$
(31,803
)
$
68,103

$
(354
)
$

$
33,675

Cash flows from investing activities:
 
 
 
 
 
 
  Businesses acquired in purchase transaction, net of cash acquired






  Purchases of property and equipment


(8,390
)
(868
)

(9,258
)
  Cash paid for minority investments






  Proceeds from sale of property and equipment


251



251

  Proceeds from note receivable






  Proceeds from sale of assets






  Purchases of intangible assets



(33
)

(33
)
  Net (deposits) and withdrawals of principal balances in restricted cash accounts



(344
)

(344
)
    Net cash used in investing activities


(8,139
)
(1,245
)

(9,384
)
Cash flows from financing activities:
 
 
 
 
 

  Proceeds from issuance of notes payable and draws on revolver






  Repayment of notes payable and revolver

(8,925
)



(8,925
)
  Payment of financing costs

(92
)



(92
)
  Payment of deferred consideration



(818
)

(818
)
  Payment of redeemable non-controlling interest liability






  Principal payments on capital lease obligations


(2,037
)


(2,037
)
  Proceeds from exercise of stock options
628





628

Capital investments from minority partner






  Intercompany loans and investments
1,724

40,819

(44,547
)
2,004



    Net cash provided by (used in) financing activities
2,352

31,802

(46,584
)
1,186


(11,244
)
Net effect of exchange rate on cash and cash equivalents



2,327


2,327

Net increase (decrease) in cash and cash equivalents
81

(1
)
13,380

1,914


15,374

Cash and cash equivalents:
 
 
 
 
 

  Beginning of period
3

4

39,034

14,555


53,596

  End of period
$
84

$
3

$
52,414

$
16,469

$

$
68,970


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Item 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
You should read the following discussion of our financial condition and results of operations together with our consolidated financial statements and the related notes and other financial information included elsewhere in this Quarterly Report on Form 10-Q.
Forward-Looking Statements
This Quarterly Report on Form 10-Q contains forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those discussed in the forward-looking statements. The statements contained in this report that are not purely historical are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act. Forward-looking statements are often identified by the use of words such as, but not limited to, “anticipate,” “believe,” “can,” “contemplate,” “continue,” “could,” “estimate,” “expect,” “intend,” “likely,” “may,” “might,” “plan,” “potential,” “predict,” “project,” “seek,” “should,” “strategy,” “target,” “will,” “would” and similar expressions or variations intended to identify forward-looking statements. These statements are based on the beliefs and assumptions of our management based on information currently available to management. Such forward-looking statements are subject to risks, uncertainties and other important factors that could cause actual results and the timing of certain events to differ materially from future results expressed or implied by such forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those identified below and those discussed in the section titled “Risk Factors” included under Part II, Item 1A below, among others. Furthermore, such forward-looking statements speak only as of the date of this report. Except as required by law, we undertake no obligation to update any forward-looking statements to reflect events or circumstances after the date of such statements.
Overview

We are a leading provider of cloud-based platform solutions designed to help small- and medium-sized businesses, or SMBs, succeed online. We serve approximately 5.30 million subscribers globally with a comprehensive suite of products and services that help SMBs get online, get found and grow their businesses. Historically, our products focused largely on web hosting and other basic web presence solutions such as domains, but over time we have expanded to offer security, site backup, premium domains, search engine optimization, or SEO, and search engine marketing, or SEM, Google Adwords, mobile solutions, social media enablement, website analytics, email marketing and productivity and e-commerce tools, among others.

More recently, we have launched additional products and services, including website builders, mobile site builders and new hosting brands, both to satisfy existing subscriber needs and to expand the product gateways through which new subscribers initially reach us. We refer to these newer products and services as “gateway products”. Many of the gateway products we introduced in early 2016 had higher subscriber acquisition costs and higher subscriber churn than we originally anticipated. In response to these results, we have reduced or eliminated marketing investments for most of our gateway products and have re-focused our gateway investments on our website builder product.

On February 9, 2016, we acquired Constant Contact, Inc., or Constant Contact, a leading provider of online marketing tools that are designed for small organizations, for a total purchase price of approximately $1.1 billion. Since the fourth quarter of 2016, we have reported our financial results in two reportable segments, web presence and email marketing. The web presence segment generally consists of the products we historically sold prior to the acquisition of Constant Contact, including web hosting, domains, and related web presence products and services, and the email marketing segment consists of the products and services historically offered by Constant Contact, principally email marketing solutions, but also including event marketing, survey tools and our SinglePlatform digital storefront product.

During the quarter ended March 31, 2017, we began to implement our priorities for 2017, which include:
Investing in key brands that generally attract subscribers with high long-term revenue potential, including Constant Contact, Bluehost, HostGator, and iPage, or that address specific market opportunities, including our website builder product and international brands such as BigRock;
Upgrading the product, customer support and user experience for our key web hosting brands and our website builder product, including through greater centralization of our customer support organization; and

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Various initiatives to expand revenue streams though expansion of our international business, cross-selling products between our two segments and other product initiatives.

We believe we made progress during the quarter in each of these areas. We increased our marketing expenditures for most of our key brands as compared to the fourth quarter of 2016, made progress in consolidating our customer support organization, introduced a localized Constant Contact offering in India, and made improvements to our website builder product in preparation for an anticipated re-launch of the product in the second half of 2017.

We continue to see an impact from our non-strategic brands and from competition in our industry. These non-strategic brands are principally hosting brands, but also include our cloud backup brands and discontinued gateway products such as our virtual private network (VPN) solution. Subscriber counts are decreasing in these brands, and we are managing them to optimize cash flow rather than to acquire new subscribers. These brands had a negative impact on revenue and subscriber growth during the quarter, as further discussed below. We also continue to be affected by competitive pressures across our business, including from competitors who have invested more heavily in brand awareness and product and technology research and development than we have.

The success of our plans for 2017 and beyond depend on a number of factors, including our ability to: successfully improve customer satisfaction and retention in our web presence segment by upgrading our products, customer support and user experience; centralize our customer support operations in a way that minimizes disruption to subscribers during the transition and positions us to provide a high level of service going forward; and make the engineering and product development changes necessary to facilitate increased cross-selling and other product initiatives. If we are unable to make the necessary upgrades and changes to our business on our currently anticipated timeframe, if these upgrades and changes do not result in the anticipated improvements in customer satisfaction or retention, or if we encounter difficulties or delays in our efforts to consolidate and improve customer support generally, we may not see the results we expect from these initiatives, we may need to delay or abandon our plans to increase marketing of our website builder product or other key brands during the second half of 2017, or we may incur greater than expected costs or disruption to our subscribers, any of which could adversely affect our financial and operating results for the year. See “Risk Factors” for further discussion of the risks facing our business.

Summary of First Quarter 2017 Results

Our financial results for the first quarter of 2017, and particularly year over year changes during that period as compared to the first quarter of 2016, were significantly impacted by our acquisition of Constant Contact, including in the following key respects:

Full quarter impact in first quarter of 2017 . We began including Constant Contact in our financial results on February 10, 2016, the day after the closing of the acquisition. The inclusion of Constant Contact results for a full quarter in the three months ended March 31, 2017, as compared to a partial quarter in the equivalent prior year period, was a significant factor in many of the year over year changes in our financial results and key metrics.
Purchase accounting adjustment . Our financial results can be impacted by purchase accounting adjustments for our acquisitions, which represent the reduction of post-acquisition revenues from the write-down of deferred revenue to fair value as of the acquisition date. Post-acquisition, deferred revenues are recognized at the reduced amount, until such time that the subscription is renewed. The impact generally normalizes within a year following the acquisition. The purchase accounting adjustment related to the Constant Contact acquisition, which we refer to as the "Constant Contact purchase accounting adjustment," reduced email marketing segment revenue by approximately $13.7 million for the three months ended March 31, 2016, and was a material contributor to a number of year over year changes.
Additional debt service obligations . In connection with the Constant Contact acquisition, we entered into a $735.0 million incremental first lien term loan facility and a new $165.0 million revolving credit facility (which replaced our existing $125.0 million revolving credit facility), and our wholly owned subsidiary EIG Investors Corp. issued $350.0 million aggregate principal amount of 10.875% senior notes due 2024. These financing arrangements have significantly increased our debt service obligations.
Cost efficiencies from 2016 restructuring plan . Cost efficiencies resulting from the restructuring plan we implemented in connection with the Constant Contact acquisition, which we refer to as the "2016 Constant Contact restructuring plan," were a significant factor in many of our year over year changes.

A tax benefit recorded in March 31, 2016 also had a significant impact on certain year over year changes in our financial results. Prior to the acquisition of Constant Contact, we maintained a valuation allowance against certain deferred tax assets. The acquisition of Constant Contact resulted in a significant increase in deferred tax liabilities, which far exceeded pre-acquisition deferred tax assets. We scheduled out the reversal of deferred tax assets and liabilities as of March 31, 2016, and determined that these reversals would be sufficient to realize a significant portion of our domestic deferred tax assets which

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existed as of the acquisition date, and we continued to maintain a valuation allowance against those deferred tax assets that were not likely to be realized. As a result, we recorded a tax benefit of $73.6 million to reverse valuation allowances during the three months ended March 31, 2016. Our total tax benefit recorded for this period was $99.9 million, consisting of the $73.6 million reversal of the valuation allowance as well as a federal and state deferred tax benefit of $29.0 million and a foreign deferred tax benefit of $0.7 million, partially offset by a provision for federal and state current income taxes and foreign current tax expense.
 
The impacts of the Constant Contact acquisition, the tax benefit discussed above, and reduced investments in our gateway and cloud backup products as compared to the first quarter of 2016 had a material effect on our financial results for the quarter ended March 31, 2017. Year over year changes in revenue, net income (loss) and net cash provided by operating activities are summarized below (in thousands):

 
Three Months Ended
March 31,
 
2016
 
2017
Revenue
$
237,113

 
$
295,137

Net income (loss)
$
14,081

 
$
(31,578
)
Net cash provided by operating activities
$
11,772

 
$
33,675

Revenue grew from $237.1 million for the three months ended March 31, 2016 to $295.1 million for the three months ended March 31, 2017 . Substantially all of this revenue growth was due to our email marketing segment, specifically the impact of a full quarter of Constant Contact contribution, the Constant Contact purchase accounting adjustment, and growth in revenues from existing Constant Contact subscribers. Revenue for our web presence segment was slightly down year over year.
Net income decreased from $14.1 million for the three months ended March 31, 2016 to a net loss of $31.6 million for the three months ended March 31, 2017 . This decrease was due primarily to the following factors: a positive impact on first quarter 2016 net income of a $99.9 million tax benefit, offset by the negative impact of $13.7 million Constant Contact purchase accounting adjustment; a year over year increase in interest expense of $9.1 million due primarily to the Constant Contact acquisition; and a year over year increase in amortization expense of other intangible assets of $4.4 million , of which $8.2 million is due to the Constant Contact acquisition, partially offset by reductions in the amortization expense for web presence intangible assets. The increases in interest and amortization expense during the first quarter of 2017 were partially offset by the following: reduced marketing expense for our gateway and cloud backup products; reduced transaction and restructuring costs; the inclusion of a full quarter of Constant Contact results, including cost efficiencies from the 2016 Constant Contact restructuring plan; and reduced stock-based compensation expense.
Net cash provided by operating activities increased from $11.8 million for the three months ended March 31, 2016 to $33.7 million for the three months ended March 31, 2017 . This increase was due primarily to the negative impact of transaction and restructuring costs incurred in connection with the Constant Contact acquisition during the three months ended March 31, 2016 and to the inclusion of a full quarter of cash flow from Constant Contact in the three months ended March 31, 2017, partially offset by increased interest expense related to the debt we incurred in connection with the Constant Contact acquisition.

Recent Developments
On April 3, 2017, Kenneth Surdan informed us of his intention to resign from his position as our chief product officer. The effective date of Mr. Surdan’s resignation has not been determined yet, but is expected to be in July 2017.
On April 17, 2017, we announced that our board of directors and our chief executive officer Hari Ravichandran adopted a CEO transition plan whereby Mr. Ravichandran will remain CEO and serve as a board member while the Company conducts a search to identify his successor. Given the significant expansion of the Company’s business in recent years, the substantial focus on free cash flow generation and risk management, and the previously disclosed SEC investigation regarding non-GAAP metrics, the board decided, and Mr. Ravichandran agreed, to accelerate CEO succession planning.

Key Metrics

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We use a number of metrics, including the following key metrics, to evaluate the operating and financial performance of our business, identify trends affecting our business, develop projections and make strategic business decisions:
 
total subscribers;
average revenue per subscriber (“ARPS”);
adjusted EBITDA; and
free cash flow.
Adjusted EBITDA and free cash flow are non-GAAP financial measures. A non-GAAP financial measure is a numerical measure of a company’s operating performance, financial position or cash flow that includes or excludes amounts that are included or excluded from the most directly comparable measure calculated and presented in accordance with GAAP. Our non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in our industry, as other companies in our industry may calculate non-GAAP financial results differently. In addition, there are limitations in using non-GAAP financial measures because they are not prepared in accordance with GAAP and exclude expenses that may have a material impact on our reported financial results. For example, adjusted EBITDA excludes interest expense, which has been and will continue to be for the foreseeable future a significant recurring expense in our business. The presentation of non-GAAP financial information is not meant to be considered in isolation from, or as a substitute for, the directly comparable financial measures prepared in accordance with GAAP. We urge you to review the additional information about adjusted EBITDA and free cash flow shown below, including the reconciliations of these non-GAAP financial measures to their comparable GAAP financial measures, and not to rely on any single financial measure to evaluate our business.

The following table summarizes our key metrics by segment for the periods presented (in thousands, except ARPS):
 
 
Three Months Ended
March 31,
 
2016
 
2017
Consolidated metrics:
 
 
 
Total subscribers
5,446

 
5,304

Average subscribers for the period
5,128

 
5,338

ARPS
$
15.41

 
$
18.43

Adjusted EBITDA
$
39,282

 
$
80,103

 
 
 
 
Web presence segment metrics:
 
 
 
Total subscribers
4,883

 
4,767

Average subscribers for the period
4,812

 
4,797

ARPS
$
13.72

 
$
13.71

Adjusted EBITDA
$
37,509

 
$
42,382

 
 
 
 
Email marketing segment metrics:
 
 
 
Total subscribers
563

 
537

Average subscribers for the period
316

 
541

ARPS
$
41.19

 
$
60.31

Adjusted EBITDA
$
1,773

 
$
37,721

Total Subscribers

We define total subscribers as the approximate number of subscribers that, as of the end of a period, are identified as subscribing directly to our products on a paid basis, excluding accounts that access our solutions via resellers or that purchase only domain names from us. Subscribers of more than one brand, and subscribers with more than one distinct billing relationship or subscription with us, are counted as separate subscribers. Total subscribers for a period reflects adjustments to add or subtract subscribers as we integrate acquisitions and/or are otherwise able to identify subscribers that meet, or do not meet, this definition of total subscribers. We refer to these adjustments in this discussion of total subscribers as “adjustments”.

Over time, we have expanded our marketing strategy globally to better target customers who are primarily seeking domain names, but who may have the potential to purchase a wider range of additional products and services from us once they

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are on our platform. As part of this effort, we offer to domain name customers a bundle that includes email, basic hosting, or other products and services in addition to a domain name. We include these customers in our total subscriber count as "light web presence" subscribers, which are further discussed below. As is customary in the industry, these packages are often significantly discounted for the initial term, with price increases applying on renewal. Although our goal with programs designed to attract domain focused subscribers is to expand our marketing funnel and achieve positive marketing yields through renewal at full price and sales of additional products, we may not be successful in achieving these outcomes.

Our subscriber base also includes customers who subscribe to email service, domain privacy or certain other non-hosting subscription services which are generally lower-priced than our hosting packages. In the discussion below, we refer to these subscribers and subscribers on-boarded through the domain-focused programs described above as “light web presence” subscribers. As of March 31, 2017 , light web presence subscribers accounted for approximately 424,000 of our total subscribers.

The table below shows approximate figures for sources of subscriber changes by segment since March 31, 2016 to March 31, 2017 (all numbers in thousands). “Acquisitions” refers to the number of total subscribers we acquired due to acquisitions that we completed during the relevant period, as measured at the time of the acquisition.

 
Web presence
Email marketing
Total
 
# Subscribers
% of change (1)
# Subscribers
% of change (1)
# Subscribers
% of change (1)
Total Subscribers March 31, 2016
4,883


562


5,445


Acquisitions
2

2
 %

 %
2

1
 %
Light web presence subscribers
53

46
 %

 %
53

38
 %
Adjustments
(8
)
(7
)%

 %
(8
)
(6
)%
Core subscriber increase (decrease)
(163
)
(141
)%
(25
)
(100
)%
(188
)
(133
)%
Total Subscribers March 31, 2017
4,767

(100
)%
537

(100
)%
5,304

(100
)%

(1) Figures in this column show the approximate percentage contribution of each source of subscribers shown
in the far left column (Acquisitions; Light web presence subscribers; Adjustments; and Core subscriber increase (decrease)) to aggregate year over year change in total subscribers.

The decrease in total subscribers from March 31, 2016 to March 31, 2017 was driven primarily by subscriber losses in our non-strategic brands in our web presence segment, which are further discussed in the "Overview" section above. Taken together, the portfolio of key web presence brands that we are targeting for investment during 2017 (including, among others, HostGator, Bluehost, iPage and certain international brands) showed positive net subscriber adds in the aggregate for the twelve months and three months ended March 31, 2017. However, these positive net adds were outweighed by the negative impact of subscriber losses in non-strategic brands, including non-strategic hosting brands, our cloud backup solution and discontinued gateway products such as our VPN product. We expect total subscribers in our web presence segment to continue to decrease during 2017, due primarily to the impact of subscriber churn in non-strategic brands. We also expect total subscribers in our email marketing segment to decrease during 2017. We believe this decrease is due primarily to the impact of competition in our email marketing segment.

If we are not successful in addressing the factors that have contributed to our declining total subscriber count, we may not be able to return to or maintain positive subscriber growth in the future, which could result in a material adverse effect on our business and financial results.
Average Revenue per Subscriber
Average revenue per subscriber, or ARPS, is a non-GAAP financial measure that we calculate as the amount of revenue we recognize in a period, including marketing development funds and other revenue not received from subscribers, divided by the average of the number of total subscribers at the beginning of the period and at the end of the period, which we refer to as average subscribers for the period. We believe ARPS is an indicator of our ability to optimize our mix of products and services and pricing and sell products and services to new and existing subscribers.

The following table reflects the calculation of ARPS by segment (all data in thousands, except ARPS data):

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For the Three Months Ended
March 31,


2016
 
2017
Consolidated revenue

$
237,113

 
$
295,137

Consolidated total subscribers

5,446

 
5,304

Consolidated average subscribers for the period

5,128

 
5,338

Consolidated average revenue per subscriber (ARPS)

$
15.41

 
$
18.43




 

Web presence revenue

198,048

 
197,348

Web presence subscribers

4,883

 
4,767

Web presence average subscribers for the period

4,812

 
4,797

Web presence average revenue per subscriber (ARPS)

$
13.72

 
$
13.71




 

Email marketing revenue

39,065

 
97,789

Email marketing subscribers

563

 
537

Email marketing average subscribers for the period

316

 
541

Email marketing average revenue per subscriber (ARPS)

$
41.19

 
$
60.31


ARPS does not represent an exact measure of the average amount a subscriber spends with us each month, because our calculation of ARPS includes all of our revenue, including revenue generated by non-subscribers, in the numerator. We have three principal sources of non-subscriber revenue:

Revenue from domain-only customers. We cannot separately quantify revenue attributable to domain-only customers, who are customers that only purchase a domain name from us. Our subscriber definition does not include domain-only customers, which results in generally higher overall ARPS as our revenue used to compute ARPS includes revenue from domain-only customers. Although we cannot separately quantify revenue attributable to domain-only customers, we can measure the total amount of our revenue from domains. Our total revenue from domains, all of which was in our web presence segment, was $33.6 million and $31.2 million for the three months ended March 31, 2016 and 2017, respectively.

Domain monetization revenue. This consists principally of revenue from our BuyDomains brand, which provides premium domain name products and services, and, to a lesser extent, revenue from advertisements placed on unused domains (often referred to as “parked” pages) owned by us or our customers.

Revenue from marketing development funds. Marketing development funds are the amounts that certain of our partners pay us to assist in and incentivize our marketing of their products.

A portion of our revenue is generated from customers that resell our services. We refer to these customers as “resellers.” We consider these resellers (rather than the end user customers of these resellers) to be subscribers under our total subscribers definition, because we do not have a billing relationship with the end users and cannot determine the number of end users acquiring our services through a reseller. A majority of our reseller revenues is for the purchase of domains and is included in the figures shown above for total revenue from domains. Our reseller revenues, excluding the portion included in total revenue from domains, for the three months ended March 31, 2016 and 2017 were $6.6 million and $8.4 million, respectively.

The table below quantifies, on a consolidated basis and by segment, domain monetization and marketing development fund revenue for the respective periods (all data in thousands, except ARPS data):

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For the Three Months Ended
March 31,
 
 
2016
 
2017
Consolidated
 
 
 
 
Marketing development fund revenue
 
$
3,222

 
$
2,783

Marketing development funds - contribution to ARPS
 
$
0.20

 
$
0.17

Domain monetization revenue
 
8,607

 
6,867

Domain monetization revenue - contribution to ARPS
 
$
0.54

 
$
0.43

 
 
 
 
 
Web presence
 
 
 
 
Marketing development fund revenue
 
2,611

 
2,055

Marketing development funds - contribution to ARPS
 
$
0.18

 
$
0.14

Domain monetization revenue
 
8,607

 
6,867

Domain monetization revenue - contribution to ARPS
 
$
0.60

 
$
0.48

 
 
 
 
 
Email marketing
 
 
 
 
Marketing development fund revenue
 
611

 
728

Marketing development funds - contribution to ARPS
 
$
0.64

 
$
0.45



For the three months ended March 31, 2016 and 2017 , consolidated ARPS increased from $15.41 to $18.43 , respectively. This increase in ARPS was driven by our email marketing segment due to the acquisition of Constant Contact, which has higher ARPS than the rest of our business, partially offset by lower ARPS from our web presence segment.

Web presence ARPS decreased slightly from $13.72 for the three months ended March 31, 2016 to $13.71 for the three months ended March 31, 2017. This decrease was primarily the result of reduced non-subscriber revenue, partially offset by reductions in the number of subscribers to our lower-priced gateway and cloud backup products.

Email marketing ARPS increased from $41.19 for the three months ended March 31, 2016 to $60.31 for the three months ended March 31, 2017. This increase was primarily due to the impact of the Constant Contact purchase accounting adjustment, which reduced email marketing segment revenue for the three months ended March 31, 2016 by $13.7 million and resulted in a negative impact on ARPS of approximately $14.40 during that period.

Adjusted EBITDA
Adjusted EBITDA is a non-GAAP financial measure that we calculate as net income (loss), excluding the impact of interest expense (net), income tax expense (benefit), depreciation, amortization of other intangible assets, stock-based compensation, restructuring expenses, transaction expenses and charges, (gain) loss of unconsolidated entities, and impairment of other long-lived assets. We view adjusted EBITDA as a performance measure and believe it helps investors evaluate and compare our core operating performance from period to period.
The following table reflects a reconciliation of net loss calculated in accordance with GAAP to adjusted EBITDA for the periods presented (all data in thousands):
 

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Three Months Ended
March 31,
 
2016

2017
Consolidated
(in thousands)
Net income (loss)
$
14,081


$
(31,578
)
Interest expense, net (1)
30,237


39,398

Income tax expense (benefit)
(99,902
)

5,774

Depreciation
13,172


13,111

Amortization of other intangible assets
29,874


34,267

Stock-based compensation
18,388


12,924

Restructuring expenses
11,602


5,627

Transaction expenses and charges
31,120


580

Gain of unconsolidated entities (2)
(10,727
)


Impairment of other long-lived assets
1,437



Adjusted EBITDA
$
39,282

 
$
80,103

 
 
 
 
 
Three Months Ended
March 31,
 
2016
 
2017
Web presence
 
 
 
Net income (loss)
$
40,134

 
$
(23,626
)
Interest expense, net (1)
17,016

 
16,879

Income tax expense (benefit)
(84,258
)
 
10,551

Depreciation
8,977

 
9,238

Amortization of other intangible assets
19,755

 
15,905

Stock-based compensation
14,647

 
11,100

Restructuring expenses
171

 
2,335

Transaction expenses and charges
30,357

 

Gain of unconsolidated entities (2)
(10,727
)
 

Impairment of other long-lived assets
1,437

 

Adjusted EBITDA
$
37,509

 
$
42,382

 
 
 
 
 
Three Months Ended
March 31,
 
2016
 
2017
Email marketing
 
 
 
Net loss
$
(26,053
)
 
$
(7,952
)
Interest expense, net (1)
13,221

 
22,519

Income tax expense (benefit)
(15,644
)
 
(4,777
)
Depreciation
4,195

 
3,873

Amortization of other intangible assets
10,119

 
18,362

Stock-based compensation
3,741

 
1,824

Restructuring expenses
11,431

 
3,292

Transaction expenses and charges
763

 
580

Gain of unconsolidated entities (2)

 

Impairment of other long-lived assets

 

Adjusted EBITDA
$
1,773

 
$
37,721

 
(1)
Interest expense includes impact of amortization of deferred financing costs, original issuance discounts and interest income.

(2)
The gain of unconsolidated entities is reported on a net basis for the three months ended March 31, 2016. The three months ended March 31, 2016 includes a gain of $11.4 million on our investment in WZ UK Ltd. This gain was generated on January 6, 2016, when we increased our ownership stake in WZ UK Ltd. from 49% to 57.5%, which required a revaluation

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of our existing investment to its implied fair value. This $11.4 million gain was partially offset by our proportionate shares of net losses from unconsolidated entities of $0.7 million .
Net income on a consolidated basis decreased from $14.1 million for the three months ended March 31, 2016 to a net loss of $31.6 million for the three months ended March 31, 2017 . This decrease was due primarily to the positive impact on first quarter 2016 net income of a $99.9 million tax benefit, offset by the negative impact of $13.7 million Constant Contact purchase accounting adjustment; a year over year increase in interest expense of $9.1 million and intangible asset amortization expense of $4.4 million for the three months ended March 31, 2017, in each case related to the Constant Contact acquisition. The increase in interest and amortization expense during the first quarter of 2017 was partially offset by the following: a reduction of approximately $21.6 million in marketing expense for our gateway and cloud backup products; a reduction of approximately $36.5 million in transaction and restructuring costs; the inclusion of a full quarter of Constant Contact results, including cost efficiencies from restructuring plans that we implemented upon acquiring Constant Contact in February 2016; the lack of a purchase accounting adjustment which adversely impacted net income for the three months ended March 31, 2016 and a reduction of approximately $5.5 million in stock-based compensation expense.

Net income for our web presence segment decreased from $40.1 million for the three months ended March 31, 2016 to a net loss of $23.6 million for the three months ended March 31, 2017. This decrease was due primarily to the positive impact on first quarter 2016 net income of a $84.3 million tax benefit, as well as to additional restructuring charges of $2.2 million during the three months ended March 31, 2017. The year over year decrease in net income was partially offset by lower transaction costs of $30.4 million , lower stock-based compensation expense of $3.5 million , and lower amortization of intangibles of $3.9 million , in each case for the first quarter of 2017.

Net loss for our email marketing segment decreased from $26.1 million for the three months ended March 31, 2016 to $8.0 million for the three months ended March 31, 2017. This decrease in net loss was due primarily to the Constant Contact purchase accounting adjustment, which increased net loss for the first quarter of 2016, and to a $8.1 million decrease in restructuring costs in the first quarter of 2017, offset by a lower tax benefit of $10.9 million as compared to the prior year period. The year over year decrease in net loss was partially offset by higher interest expense of $9.3 million and higher amortization expense of $8.2 million , in each case due to the segment incurring a full quarter of Constant Contact expense in the first quarter of 2017.

Adjusted EBITDA on a consolidated basis increased from $39.3 million for the three months ended March 31, 2016 to $80.1 million for the three months ended March 31, 2017. This increase in adjusted EBITDA was primarily a result of the adjusted EBITDA increase in our email marketing segment, as discussed below.

Adjusted EBITDA for our web presence segment increased from $37.5 million for the three months ended March 31, 2016 to $42.4 million for the three months ended March 31, 2017. This increase was primarily attributable to a reduction in marketing spend on our gateway and cloud backup products of $21.6 million, offset by a reallocation of marketing spend to our Bluehost, HostGator and certain international brands of $7.8 million.

Adjusted EBITDA for our email marketing segment increased from $1.8 million for the three months ended March 31, 2016 to $37.7 million for the three months ended March 31, 2017. This increase is due primarily to the $13.7 million Constant Contact purchase accounting adjustment, which negatively impacted adjusted EBITDA for the first quarter of 2016, to cost efficiencies from the 2016 Constant Contact restructuring plan, and to incurring a full quarter of Constant Contact results.
Free Cash Flow
For a discussion of free cash flow, see Liquidity and Capital Resources .

Components of Operating Results
Revenue
We generate revenue primarily from selling subscriptions for our cloud-based products and services. The subscriptions we offer are similar across all of our brands and are provided under contracts pursuant to which we have ongoing obligations to support the subscriber. These contracts are generally for service periods of up to 36 months and typically require payment in advance at the time of initiating the subscription for the entire subscription period. Typically, we also have arrangements in place to automatically renew a subscription at the end of the subscription period. Due to factors such as introductory pricing, our renewal fees may be higher than our initial subscription. Our web presence segment sells more subscriptions with 12 month

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terms than with any other term length, while our email marketing segment sells subscriptions that are mostly one-month terms. We also earn revenue from the sale of domain name registrations, premium domains and non-term based products and services, such as certain online security products and professional technical services as well as through referral fees and commissions. We expect our revenue for 2017 to increase modestly relative to 2016.
Cost of Revenue
Cost of revenue includes costs of operating our subscriber support organization, fees we pay to register domain names for our subscribers, costs of operating our data center infrastructure, such as technical personnel costs associated with monitoring and maintaining our network operations, fees we pay to third-party product and service providers, and merchant fees we pay as part of our billing processes. We also allocate to cost of revenue the depreciation and amortization related to these activities and the intangible assets we have acquired, as well as a portion of our overhead costs attributable to our employees engaged in subscriber support activities. In addition, cost of revenue includes stock-based compensation expense for employees engaged in support and network operations.We expect cost of revenue to increase in absolute dollars in future periods as we increase our revenue, particularly in the near term during 2017, since we will incur overlapping customer support costs as we transition our Utah customer support location to Tempe, Arizona.
Gross Profit
Gross profit is the difference between revenue and cost of revenue. Gross profit has fluctuated from period to period in large part as a result of revenue and cost of revenue adjustments from purchase accounting impacts related to acquisitions, as well as revenue and cost of revenue impacts from growth in our business. With respect to revenue, the application of purchase accounting requires us to record purchase accounting adjustments for acquired deferred revenue, which reduces the revenue recorded from acquisitions for a period of time after the acquisition. The impact generally normalizes within a year following the acquisition. With respect to cost of revenue, the application of purchase accounting requires us to defer domain registration costs, which reduces cost of revenue, and record long-lived assets at fair value, which increases cost of revenue through an increase in amortization expense over the estimated useful life of the long-lived assets. In addition, our revenue and our cost of revenue have increased in recent years as our subscriber base has expanded. For a new subscriber that we bring on to our platform, we typically recognize revenue over the term of the subscription, even though we collect the subscription fee at the initial billing. As a result, our gross profit may be affected by the prices we charge for our subscriptions, as well as by the number of new subscribers and the terms of their subscriptions. We expect our gross profit to increase modestly in absolute dollars during 2017 as compared to 2016.
Operating Expense
We classify our operating expense into three categories: sales and marketing, engineering and development, and general and administrative. In 2016, we started breaking out transaction expenses due to the significance of the costs incurred to acquire Constant Contact.
Sales and Marketing
Sales and marketing expense primarily consists of costs associated with bounty payments to our network of online partners, SEM and SEO, general awareness and brand building activities, as well as the cost of employees engaged in sales and marketing activities. Sales and marketing expense also includes costs associated with sales of products as well as stock-based compensation expense for employees engaged in sales and marketing activities. Sales and marketing expense as a percentage of revenue may increase or decrease in a given period, depending on the cost of attracting new subscribers to our solutions, changes in how we invest in different subscriber acquisition channels, changes in how we approach search engine marketing and search engine optimization and the extent of general awareness and brand building activities we may undertake, as well as the efficiency of our sales and support personnel and our ability to sell more products and services to our subscribers and drive favorable returns on invested marketing dollars. We expect our sales and marketing in 2017 to remain relatively flat to down compared to 2016 as we decrease our spending on our gateway and cloud backup products and incur a full year of sales and marketing expense from Constant Contact.
Engineering and Development
Engineering and development expense includes the cost of employees engaged in enhancing our technology platform and our systems, developing and expanding product and service offerings, and integrating technology capabilities from our acquisitions. Engineering and development expense includes stock-based compensation expense for employees engaged in engineering and development activities. Our engineering and development expense does not include costs of leasing and

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operating our data center infrastructure, such as technical personnel costs associated with monitoring and maintaining our network operations and fees we pay to third-party product and service providers, which are included in cost of revenue. We expect that our engineering and development spending will decrease moderately in 2017 in absolute dollars relative to 2016.
General and Administrative
General and administrative expense includes the cost of employees engaged in corporate functions, such as finance, human resources, legal and compliance, and general management. General and administrative expense also includes all facility and related overhead costs not allocated to cost of revenue, as well as insurance premiums and professional service fees. General and administrative expense includes stock-based compensation expense for employees engaged in general and administrative activities. We expect that our general and administrative expenses will grow moderately in 2017 relative to 2016 primarily because we will have a full year of general and administrative expenses from Constant Contact.
Other Income (Expense)
Other income (expense) consists primarily of costs related to, and interest paid on, our indebtedness. We include the cash cost of interest payments and loan financing fees, the amortization of deferred financing costs and the amortization of the net present value adjustment which we may apply to some deferred consideration payments related to our acquisitions in our calculation of interest expense. Interest income consists primarily of interest income earned on our cash and cash equivalents balances. Our interest expense may increase in future periods if we continue to finance acquisitions through the issuance of debt. We expect our interest expense to increase in future periods, as compared to our interest expense in previous years, as a result of the financing transactions we entered into in connection with our acquisition of Constant Contact. Other income (expense) also includes gains or losses recognized on investments in unconsolidated entities.
Income Tax Expense (Benefit)
We estimate our income taxes in accordance with the asset and liability method, under which deferred tax assets and liabilities are recognized based on temporary differences between the assets and liabilities in our consolidated financial statements and the financial statements that are prepared in accordance with tax regulations for the purpose of filing our income tax returns, using statutory tax rates. This methodology requires us to record a valuation allowance against net deferred tax assets if, based upon the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized.


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Table of Contents

Critical Accounting Policies and Estimates
We prepare our consolidated financial statements in accordance with U.S. GAAP. The preparation of our consolidated financial statements requires us to make estimates, judgments and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expense during the reported periods. We base our estimates, judgments and assumptions on historical experience and on various other assumptions that we believe to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Our actual results may differ from the estimates, judgments and assumptions made by our management. To the extent that there are differences between our estimates, judgments and assumptions and our actual results, our future financial statement presentation, financial condition, results of operations and cash flows may be affected.
We believe that our critical accounting policies and estimates are the assumptions and estimates associated with the following:
 
revenue recognition,
goodwill,
long-lived assets,
business combinations,
derivative instruments,
depreciation and amortization,
income taxes,
stock-based compensation arrangements, and
segment information.
There have been no material changes to our critical accounting policies since December 31, 2016. For further information on our critical accounting policies and estimates, see Note 2 to the consolidated financial statements appearing in Part I, Item 1 in this Quarterly Report on Form 10-Q and our Annual Report on Form 10-K filed with the Securities and Exchange Commission, or the SEC, on February 24, 2017.


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Table of Contents

Results of Operations
The following tables set forth our results of operations for the periods presented. The period-to-period comparison of financial results is not necessarily indicative of future results.
 
For the Three Months Ended
March 31,
 
2016
 
2017
Revenue
$
237,113

 
$
295,137

Cost of revenue
136,476

 
148,749

Gross profit
100,637

 
146,388

Operating expense:
 
 
 
Sales and marketing
79,294

 
72,772

Engineering and development
16,255

 
20,362

General and administrative
40,279

 
39,080

Transaction expenses
31,120

 
580

Total operating expense
166,948

 
132,794

Income (loss) from operations
(66,311
)
 
13,594

Other income (expense):
 
 
 
Other income (expense)
11,410

 

Interest income
134

 
118

Interest expense
(30,371
)
 
(39,516
)
Total other expense—net
(18,827
)
 
(39,398
)
Income (loss) before income taxes and equity earnings of unconsolidated entities
(85,138
)
 
(25,804
)
Income tax expense (benefit)
(99,902
)
 
5,774

Income (loss) before equity earnings of unconsolidated entities
14,764

 
(31,578
)
Equity loss of unconsolidated entities, net of tax
683

 

Net Income (loss)
$
14,081

 
$
(31,578
)
Total net income (loss) attributable to non-controlling interest
(7,730
)
 
3,810

Net income (loss) attributable to Endurance International Group Holdings, Inc.
$
21,811

 
$
(35,388
)
Comparison of Three Months Ended March 31, 2016 and 2017
Revenue

 
Three Months Ended
March 31,
 
Change
 
2016
 
2017
 
Amount
 
%
 
(dollars in thousands)
Revenue
$
237,113

 
$
295,137

 
$
58,024

 
24
%
Revenue increased by $58.0 million , or 24% , from $237.1 million for the three months ended March 31, 2016 to $295.1 million for the three months ended March 31, 2017 . This increase is attributable to $58.7 million in additional revenue from our email marketing segment, offset by a $0.7 million decrease in revenue from our web presence segment, each of which are further discussed below.

Web presence segment revenue decreased by $0.7 million, or 0.4%, from $198.0 million for the three months ended March 31, 2016 to $197.3 million for the three months ended March 31, 2017. This decrease was the result of lower revenue from the non-strategic brands discussed in the "Overview" section above and to reduced sales of premium domain names, partially offset by growth in most of our key web hosting brands, in which we continue to make considerable marketing investments.

Email marketing segment revenue increased by $58.7 million, or 150%, from $39.1 million for the three months ended March 31, 2016 to $97.8 million for the three months ended March 31, 2017. This increase was primarily due to the full quarter

58


of Constant Contact revenue in the latter period, and the negative $13.7 million impact of the Constant Contact purchase adjustment during the three months ended March 31, 2016. Including the $41.1 million in revenue for the 2016 pre-acquisition period and adding back the $13.7 million Constant Contact purchase accounting adjustment for the first quarter of 2016, email marketing segment revenue grew year over year by $4.0 million, or approximately 4%, due primarily to increased sales to existing subscribers.
Our revenue is generated primarily from our products and services delivered on a subscription basis, which include web hosting, domains, website builders, email marketing, search engine marketing and other similar services. We also generate non-subscription revenue through domain monetization and marketing development funds. Non-subscription revenue decreased from $11.8 million , or 5% of total revenue for the three months ended March 31, 2016 to $9.7 million , or 3% of total revenue for the three months ended March 31, 2017, due primarily to a decrease in domain monetization revenue. Domain monetization revenue has decreased primarily due to a reduced portfolio of premium domains available for sale. All of our domain monetization revenue and substantially all of our marketing development fund revenue is within our web presence segment.

Cost of Revenue
 
Three Months Ended
March 31,
 
 
 
2016
 
2017
 
Change
 
Amount
 
% of
Revenue
 
Amount
 
% of
Revenue
 
Amount
 
%
 
(dollars in thousands)
Cost of revenue
$
136,476

 
58
%
 
$
148,749

 
50
%
 
$
12,273

 
9
%
Cost of revenue increased by $12.3 million , or 9% , from $136.5 million for the three months ended March 31, 2016 to $148.7 million for the three months ended March 31, 2017 . This increase was primarily due to a $9.7 million increase in cost of revenue in our email marketing segment, including an additional $8.2 million of amortization expense, due to the full quarter of Constant Contact costs in the three months ended March 31, 2017. Additionally, cost of revenue in our web presence segment increased by $2.6 million, predominately due to increased customer support costs.
Our cost of revenue contains a significant portion of non-cash expenses, in particular amortization expense for the intangible assets we have acquired through our acquisitions and the acquisition of a controlling interest in our company by investment funds and entities affiliated with Warburg Pincus and Goldman, Sachs & Co. The following table sets forth the significant non-cash components of cost of revenue:
 
Three Months Ended
March 31,
 
2016
 
2017
 
(in thousands)
Amortization expense
$
29,874

 
$
34,267

Depreciation expense
$
11,068

 
$
10,947

Stock-based compensation expense
$
770

 
$
1,506


Cost of revenue for our web presence segment increased by $2.6 million, or 2%, from $108.2 million for the three months ended March 31, 2016 to $110.7 million for the three months ended March 31, 2017. This increase was primarily due to an increase of $5.6 million in payroll, labor and facility costs, of which $2.3 million are one-time costs associated with the migration of our Utah-based customer support operations to Tempe, Arizona, and an increase in stock-based compensation of $0.7 million, offset by a reduction of $3.8 million in amortization expense related to acquisitions.

Cost of revenue for our email marketing segment increased by $9.7 million, or 34%, from $28.3 million for the three months ended March 31, 2016 to $38.0 million for the three months ended March 31, 2017. This increase was primarily due to the full quarter of Constant Contact costs in the latter period. Including the $19.5 million in cost of revenue for the 2016 pre-acquisition period, cost of revenue for the email marketing segment decreased year over year by $9.8 million, or 20%, during the three months ended March 31, 2017, due mostly to cost efficiencies from the 2016 Constant Contact restructuring plan, and to a reduction of $2.3 million in restructuring charges.

Gross Profit

59


 
Three Months Ended
March 31,
 
 
 
 
 
2016
 
2017
 
Change
 
Amount
 
% of
Revenue
 
Amount
 
% of
Revenue
 
Amount
 
%
 
(dollars in thousands)
Gross profit
$
100,637

 
42
%
 
$
146,388

 
50
%
 
$
45,751

 
45
%
Gross profit increased by $45.8 million , or 45% , from $100.6 million for the three months ended March 31, 2016 to $146.4 million for the three months ended March 31, 2017. This increase was primarily due to the full quarter of Constant Contact revenue and cost of revenue in the three months ended March 31, 2017, as well as the negative impact of $13.7 million of the Constant Contact purchase adjustment during the three months ended March 31, 2016. Our gross profit as a percentage of revenue increased by eight percentage points, year over year, from 42% for the three months ended March 31, 2016 to 50% for the three months ended March 31, 2017.
The following table sets forth gross profit and the significant non-cash components of cost of revenue as a percentage of revenue:
 
Three Months Ended
March 31,
 
2016
 
2017
 
(dollars in thousands)
Revenue
$
237,113

 
$
295,137

Gross profit
$
100,637

 
$
146,388

Gross profit as % of revenue
42
%
 
50
%
Amortization expense as % of revenue
13
%
 
12
%
Depreciation expense as % of revenue
5
%
 
4
%
Stock-based compensation expense as % of revenue
*

 
*

*
Less than 1%.

Web presence segment gross profit decreased by $3.3 million, or 4%, from $89.9 million for the three months ended March 31, 2016 to $86.6 million for the three months ended March 31, 2017. This decrease was primarily due to the slight decline in web presence segment revenue discussed above, and to an increase in payroll and facility costs. Our web presence gross profit as a percentage of revenue decreased by one percentage point year over year, from 45% for the three months ended March 31, 2016 to 44% for the three months ended March 31, 2017.

Email marketing segment gross profit increased by $49.0 million, or 456%, from $10.8 million for the three months ended March 31, 2016 to $59.8 million for the three months ended March 31, 2017. This increase was primarily due to the full quarter of Constant Contact revenue and cost of revenue in the three months ended March 31, 2017, and to the negative $13.7 million impact of the Constant Contact purchase adjustment during the three months ended March 31, 2016. After including the $41.1 million in revenue and the $19.5 million in cost of revenue for the 2016 pre-acquisition period and adding back the $13.7 million Constant Contact purchase accounting adjustment to email marketing segment revenue for the first quarter of 2016, email marketing gross profit grew year over year by $14.2 million, or 31%, during the three months ended March 31, 2017, due primarily to increased sales to existing subscribers, cost efficiencies from the 2016 Constant Contact restructuring plan and a reduction of $2.3 million in restructuring charges.
Operating Expenses

60


 
Three Months Ended March 31,
 
 
 
 
 
2016
 
2017
 
Change
 
Amount
 
%
of Revenue
 
Amount
 
%
of Revenue
 
Amount
 
%
 
(dollars in thousands)
Sales and marketing
$
79,294

 
33
%
 
$
72,772

 
25
%
 
$
(6,522
)
 
(8
)%
Engineering and development
16,255

 
7
%
 
20,362

 
7
%
 
4,107

 
25
 %
General and administrative
40,279

 
17
%
 
39,080

 
13
%
 
(1,199
)
 
(3
)%
Transaction expenses
31,120

 
13
%
 
580

 
%
 
(30,540
)
 
(98
)%
Total
$
166,948

 
70
%
 
$
132,794

 
45
%
 
$
(34,154
)
 
(20
)%
Sales and Marketing. Sales and marketing expense decreased by $6.5 million , or 8% , from $79.3 million for the three months ended March 31, 2016 to $72.8 million for the three months ended March 31, 2017 . This decrease was primarily due to a $21.6 million reduction in our marketing spend on gateway and cloud backup products and to cost efficiencies from the 2016 Constant Contact restructuring plan, partially offset by a reallocation of marketing spend to certain of our other brands, and by the full quarter of Constant Contact expense in the three months ended March 31, 2017.

Sales and marketing expense for our web presence segment decreased by $13.1 million, or 23%, from $58.1 million for the three months ended March 31, 2016 to $44.9 million for the three months ended March 31, 2017. This decrease was primarily due to a $21.6 million reduction in our marketing spend on gateway and cloud backup products, offset by a reallocation of marketing spend to our Bluehost, HostGator and certain international brands of $7.8 million.

Sales and marketing expense for our email marketing segment increased by $6.6 million, or 31%, from $21.2 million for the three months ended March 31, 2016 to $27.8 million for the three months ended March 31, 2017. This increase was primarily due to the full quarter of Constant Contact expense in the latter period. Including the $16.0 million in sales and marketing expense for the 2016 pre-acquisition period, sales and marketing expense for the email marketing segment decreased year over year by $9.5 million, or 25%, for the three months ended March 31, 2017, due primarily to cost efficiencies from the Constant Contact 2016 restructuring plan and a reduction of $2.7 million in restructuring charges.
Engineering and Development. Engineering and development expense increased by $4.1 million , or 25% , from $16.3 million for the three months ended March 31, 2016 to $20.4 million for the three months ended March 31, 2017 . This increase was due to the full quarter of Constant Contact expense in the latter period, offset primarily by lower restructuring costs.

Engineering and development expense for our web presence segment increased by $2.4 million, or 30%, from $7.9 million for the three months ended March 31, 2016 to $10.4 million for the three months ended March 31, 2017. This increase was primarily attributable to additional payroll and labor costs of $2.7 million, and increased stock-based compensation costs of $0.5 million. Additionally, this increase is due to a reduction of impairment charges of $1.4 million for acquired in-process research and development related to our 2014 Webzai acquisition during the three months ended March 31, 2016 , which did not reoccur during the three months ended March 31, 2017.

Engineering and development expense for our email marketing segment increased by $1.7 million, or 20%, from $8.3 million for the three months ended March 31, 2016 to $10.0 million for the three months ended March 31, 2017. This increase was primarily related to an increase in payroll and benefits of $3.4 million, most of which was due to the full quarter of Constant Contact expense in the first quarter of 2017, partially offset by a decrease in restructuring costs of $1.6 million.
General and Administrative. General and administrative expense decreased by $1.2 million , or 3% , from $40.3 million for the three months ended March 31, 2016 to $39.1 million for the three months ended March 31, 2017 . This decrease was primarily related to a $6.7 million reduction in stock-based compensation and a reduction of restructuring charges of $1.4 million, partially offset by $4.6 million in increased payroll and labor costs in our web presence segment, an increase in sales and use taxes of $2.0 million, and increased costs in our email marketing segment due to the full quarter of Constant Contact expense in the first quarter of 2017.

General and administrative expense for our web presence segment decreased by $3.9 million, or 12%, from $31.4 million for the three months ended March 31, 2016 to $27.5 million for the three months ended March 31, 2017. This decrease was primarily related to a reduction of $5.7 million in stock-based compensation, due mostly to a lower stock-based compensation charge for the performance-based restricted stock award granted to the Company’s chief executive officer, and an increase of $2.6 million in overhead costs allocated out of the web presence segment and into the email marketing segment, as the email

61


marketing segment is included for a full quarter. These decreases were partially offset by additional payroll and labor costs of $4.6 million, and an increase in sales and use taxes of $0.8 million.

General and administrative expense for our email marketing segment increased by $2.7 million, or 30%, from $8.9 million for the three months ended March 31, 2016 to $11.6 million for the three months ended March 31, 2017. This increase was due to the full quarter of Constant Contact expense in the latter period, including the additional overhead costs allocated to this segment from the web presence segment as mentioned above, as well as to a $1.2 million increase in sales and use tax reserves. Including the $2.8 million in general and administrative expense for the 2016 pre-acquisition period, general and administrative expense for the email marketing segment decreased year over year by $0.1 million, or 1%. This decrease included a decrease in restructuring charges of $1.6 million.
Transaction Expenses. Transaction expenses decreased by $30.5 million , or 98% , from $31.1 million for the three months ended March 31, 2016 to $0.6 million for the three months ended March 31, 2017 . This decrease was due to our reduction in acquisitions following the purchase of Constant Contact.
Other Income (Expense), Net

 
Three Months Ended March 31,
 
Change
 
2016
 
2017
 
Amount
 
%
 
(dollars in thousands)
Other income (expense), net
$
(18,827
)
 
$
(39,398
)
 
$
(20,571
)
 
109
%
Other expense, net increased by $20.6 million , or 109% , from $18.8 million for the three months ended March 31, 2016 to $39.4 million for the three months ended March 31, 2017 . The increase was primarily due to a $8.7 million increase in interest expense, including service fees, related to our term loan facilities and 10.875% senior notes due 2024, an increase of $0.8 million in amortization of deferred financing fees, and an increase of $0.4 million of original issue discounts. This increase was also due to the fact that for the three months ended March 31, 2016, we recognized a gain of $11.4 million when we increased our ownership stake in WZ UK Ltd. from 49% to 57.5%, which required a revaluation of our existing investment to its implied fair value, whereas we had no such gain for the three months ended March 31, 2017. These increases were offset by a decrease of accretion of present value for deferred consideration of $0.6 million .
Income Tax Expense (Benefit)
 
Three Months Ended March 31,
 
Change
 
2016
 
2017
 
Amount
 
%
 
(dollars in thousands)
Income tax expense (benefit)
$
(99,902
)
 
$
5,774

 
$
105,676

 
(106
)%
Prior to the acquisition of Constant Contact, we maintained a valuation allowance against certain deferred tax assets. The acquisition of Constant Contact resulted in a significant increase in deferred tax liabilities, which far exceeded pre-acquisition deferred tax assets. With the significant deferred tax liabilities resulting from the Constant Contact acquisition, we scheduled out the reversal of the consolidated US deferred tax assets and liabilities as of March 31, 2016, and determined that these reversals would be sufficient to realize a significant portion of our domestic deferred tax assets that existed as of the acquisition date, and maintained our valuation allowance against those deferred tax assets that were not likely to be realized. The deferred tax liabilities supporting the realizability of these deferred tax assets in the acquisition will reverse in the same period, are in the same jurisdiction and are of the same character as the temporary differences that gave rise to these deferred tax assets. After completing the scheduling analysis, we determined that we should maintain a valuation allowance on certain acquired state tax credits and certain acquired state net operating loss carryforwards as well as maintain our valuation allowance on several legacy state net operating loss carryforwards expected to expire unused. The reversal of valuation allowances following this scheduling analysis resulted in the recording of a tax benefit of $73.6 million during the quarter ended March 31, 2016.
For the year ended December 31, 2016, we updated the scheduling of the reversal of the consolidated US deferred tax assets and liabilities. Following the acquisition, deferred tax liabilities have decreased and we have generated additional pre-tax losses. As of December 31, 2016, the scheduling of the reversal of consolidated US deferred tax assets and liabilities generated sufficient income to utilize US deferred tax assets with the exception of certain Federal credits and state net operating

62


loss and credit carryforwards. Accordingly, the Company increased its valuation allowance by $10.0 million during the last three quarters of fiscal year 2016.
We updated the scheduling of the reversal of the consolidated US deferred tax assets and liabilities for the period ended March 31, 2017, as the deferred tax liabilities have continued to decrease and we have generated additional pre-tax losses. As of March 31, 2017, we have determined that the reversal of temporary differences will no longer generate sufficient income to utilize certain consolidated deferred tax assets in the US. Accordingly, we have recorded an increase of $14.5 million to our valuation allowance during the quarter ended March 31, 2017, which includes $3.6 million related to the different book and tax treatment of goodwill.
For the three months ended March 31, 2016 and 2017, the Company recognized a tax benefit of $99.9 million and a tax expense of $5.8 million , respectively, in the consolidated statements of operations and comprehensive loss. The income tax expense for the three months ended March 31, 2017 was primarily attributable to a federal and state deferred tax expense of $3.7 million, federal and state current income taxes of $1.4 million, and a foreign current tax expense of $0.9 million, partially offset by a foreign deferred tax benefit of $0.2 million. The income tax benefit for the three months ended March 31, 2016 was primarily attributable to a $73.6 million reversal of the valuation allowance, a federal and state deferred tax benefit of $29.0 million (which includes the identification and recognition of $7.3 million of U.S. federal research and development tax credits) and a foreign deferred tax benefit of $0.7 million, partially offset by a provision for federal and state current income taxes of $2.2 million and foreign current tax expense of $1.1 million.

Liquidity and Capital Resources
Sources of Liquidity
In November 2013, we entered into a first lien term loan facility of $1,050.0 million. On February 9, 2016, in connection with our acquisition of Constant Contact, we entered into a $735.0 million incremental first lien term loan facility and a new $165.0 million revolving credit facility, and our wholly owned subsidiary EIG Investors issued $350.0 million aggregate principal amount of 10.875% senior notes due 2024. We refer to the incremental first lien term loan facility and new revolving credit facility, together with our previously existing first lien term loan facility, as the “Senior Credit Facilities” and to the 10.875% senior notes due 2024 as the “Notes”.
As a result of the “most-favored nation” pricing provision in our existing credit agreement, the interest rate on our existing first lien term loan facility increased to LIBOR plus 5.48% per annum on February 28, 2016, subject to a LIBOR floor of 1.0% per annum. In addition, we are obligated to use commercially reasonable efforts to make voluntary prepayments on our existing first lien term loan facility to effectively double the amount of each scheduled amortization payment under that facility (which is 0.25% per quarter of the principal outstanding as of November 25, 2013).
The incremental first lien term loan facility will mature in seven years, and bears interest at a rate of LIBOR plus 5.0% per annum, subject to a LIBOR floor of 1.0% per annum, and has scheduled amortization of 0.50% per quarter.
Revolving Credit Facility
Loans under the new $165.0 million revolving credit facility will bear interest at a rate of LIBOR plus 4.0% per annum (subject to a leverage-based step-down), without a LIBOR floor. This revolving credit facility has a “springing” maturity date of August 10, 2019 unless the existing first lien term loan facility has been repaid in full or otherwise extended to at least 91 days after the maturity of the revolving credit facility.
Loans under the Senior Credit Facilities are also subject to a base rate option, with interest rate spreads of 1.0% per annum less than those applicable to LIBOR-based loans.
The Senior Credit Facilities have been fully and unconditionally guaranteed, and secured by us and certain of our subsidiaries (including Constant Contact and its subsidiaries).
10.875% Senior Notes due 2024

63


The Notes will mature in February 2024, were issued at a price of 98.065% of par and will bear interest at the rate of 10.875% per annum. The Notes have been fully and unconditionally guaranteed, on a senior unsecured basis, by us and our subsidiaries that guarantee the Senior Credit Facilities (including Constant Contact and its subsidiaries).
In connection with the issuance of the Notes, we entered into a registration rights agreement with the initial purchasers of the Notes, which provides the holders of the Notes certain rights relating to registration of the Notes under the Securities Act. On January 30, 2017, the Company completed a registered exchange offer for the Notes, as required under the registration rights agreement. All of the $350.0 million aggregate principal amount of the original notes was validly tendered for exchange as part of this exchange offer. The registration rights agreement also obligated us to use reasonable efforts to cause to become effective a registration statement providing for the registration of certain secondary transactions in the Notes by Goldman, Sachs & Co. and its affiliates. This registration statement became effective on December 29, 2016.
As of March 31, 2017, we had cash and cash equivalents totaling $69.0 million and negative working capital of $344.7 million , which included the $21.0 million current portion of the first lien term loan facility and $14.7 million current portion of the incremental first lien term loan facility. In addition, we had approximately $1,986.5 million of long term indebtedness, gross of deferred financing costs, outstanding under our first lien term loan facility, which matures on November 9, 2019, and incremental first lien term loan facility due on February 9, 2023 and 10.875% Senior Notes due 2024. We also had $460.5 million of short-term and long-term deferred revenue, which is not expected to be payable in cash.
Debt Covenants
Senior Credit Facilities
The Senior Credit Facilities require that we comply with a financial covenant to maintain a maximum ratio of consolidated senior secured indebtedness to Bank Adjusted EBITDA (as defined below).
The Senior Credit Facilities contain covenants that limit our ability to, among other things, incur additional debt or issue certain preferred shares; pay dividends on or make other distributions in respect of capital stock; make other restricted payments; make certain investments; sell or transfer certain assets; create liens on certain assets to secure debt; consolidate, merge, sell or otherwise dispose of all or substantially all of our assets; and enter into certain transactions with affiliates. Additionally, the Senior Credit Facilities require us to comply with certain negative covenants and specify certain events of default that could result in amounts becoming payable, in whole or in part, prior to their maturity dates. We were in compliance with all covenants at March 31, 2017 .
With the exception of certain equity interests and other excluded assets under the terms of the Senior Credit Facilities, substantially all of our assets are pledged as collateral for the obligations under the Senior Credit Facilities.
Notes
The indenture with respect to the Notes contains covenants that limit our ability to, among other things, incur additional debt or issue certain preferred shares; pay dividends on or make other distributions in respect of capital stock; make other restricted payments; make certain investments; sell or transfer certain assets; create liens on certain assets to secure debt; consolidate, merge, sell or otherwise dispose of all or substantially all of our assets; and enter into certain transactions with affiliates. Upon a change of control as defined in the Indenture, we or EIG Investors must offer to repurchase the Notes at 101% of the aggregate principal amount thereof, plus accrued and unpaid interest, if any, up to, but not including, the repurchase date. These covenants are subject to a number of important limitations and exceptions.
The indenture also provides for events of default, which, if any of them occurs, may permit or, in certain circumstances, require the principal, premium, if any, interest and any other monetary obligations on all the then outstanding Notes to be due and payable immediately.
Net Leverage Ratio
The Senior Credit Facilities require that we comply with a financial covenant to maintain a maximum ratio of consolidated net senior secured indebtedness on the date of determination to an adjusted consolidated EBITDA measure, which we refer to as Bank Adjusted EBITDA, for the most recently completed four quarters (which we refer to as trailing twelve months, or TTM). This net leverage ratio may not exceed 6.50 to 1.00 through December 31, 2016, 6.25 to 1.00 from March 31, 2017 through December 31, 2017, and 6.00 to 1.00 from March 31, 2018 and thereafter. As of March 31, 2017 , the Company was in compliance with this covenant.

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Our credit agreement defines the net consolidated senior secured indebtedness as of any date of determination as the aggregate amount of indebtedness of the Company and its restricted subsidiaries, determined on a consolidated basis in accordance with GAAP, including indebtedness for borrowed money, unreimbursed obligations under letters of credit, obligations with respect to capital lease obligations and debt obligations evidenced by promissory notes and similar instruments, minus the aggregate amount of cash and permitted investments, excluding cash and permitted investments that are restricted.
Our credit agreement defines Bank Adjusted EBITDA as net income (loss) adjusted to exclude interest expense, income tax expense (benefit), depreciation and amortization. Bank Adjusted EBITDA also adjusts net income (loss) by excluding certain non-cash foreign exchange gains (losses), certain gains (losses) from sale of assets, stock-based compensation, unusual and non-recurring expenses (including acquisition related costs, gains or losses on early extinguishment of debt, and loss on impairment of tangible or intangible assets). It also adjusts net income (loss) for revenue on a billed basis, changes in deferred domain costs, share of loss (profit) of unconsolidated entities, and certain integration related costs. Finally, it adjusts net income (loss) for pro forma adjusted EBITDA on a twelve-month lookback period for acquisitions made in any given quarter.
We use Bank Adjusted EBITDA to monitor our net leverage ratio and our ability to undertake key investing and financing functions such as making investments and incurring additional indebtedness, which may be prohibited by the covenants under our credit agreement unless we comply with certain financial ratios and tests.
Bank Adjusted EBITDA is a supplemental measure of our liquidity and is not presented in accordance with GAAP. Bank Adjusted EBITDA is not a measurement of our financial performance under GAAP and should not be considered an alternative to revenue, net income (loss), cash flow, or any other performance measure derived in accordance with GAAP. Our presentation of Bank Adjusted EBITDA may not be comparable with similarly titled measures of other companies.

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As of March 31, 2017 , our net leverage ratio on a TTM basis was 4.50 to 1.00 and was calculated as follows:

 
For the three months ended,
 
 
 
June 30,
2016
 
September 30,
2016
 
December 31,
2016
 
March 31,
2017
 
TTM
 
(in thousands except ratios)
Net income (loss)
$
(33,430
)
 
$
(29,798
)
 
$
(32,082
)
 
$
(31,578
)
 
$
(126,888
)
Interest expense
40,994

 
41,208

 
40,315

 
39,516

 
$
162,033

Income tax expense (benefit)
(13,931
)
 
(7,387
)
 
11,362

 
5,774

 
$
(4,182
)
Depreciation
16,760

 
17,010

 
13,418

 
13,111

 
$
60,299

Amortization of other intangible assets
37,823

 
37,982

 
37,883

 
34,267

 
$
147,955

Stock-based compensation
15,024

 
14,806

 
10,049

 
12,924

 
$
52,803

Integration and restructuring costs
9,627

 
7,652

 
(1,750
)
 
5,627

 
$
21,156

Transaction expenses and charges
978

 
159

 
27

 
580

 
$
1,744

(Gain) loss of unconsolidated entities
341

 
5,018

 
4,803

 

 
$
10,162

Impairment of long-lived assets
6,847

 

 
754

 

 
$
7,601

(Gain) loss on assets, not ordinary course

 
56

 
(85
)
 

 
$
(29
)
Legal advisory expenses
1,458

 
985

 
1,062

 
2,111

 
$
5,616

Billed revenue to GAAP revenue adjustment
12,317

 
3,724

 
(4,451
)
 
15,130

 
$
26,720

Domain registration cost cash to GAAP adjustment
441

 
69

 
(1,005
)
 
(2,177
)
 
$
(2,672
)
Currency translation
206

 
209

 
243

 
16

 
$
674

Adjustment for acquisitions on a pro forma basis*
(162
)
 
(42
)
 

 

 
(204
)
Bank Adjusted EBITDA
$
95,293

 
$
91,651

 
$
80,543

 
$
95,301

 
$
362,788

Current portion of notes payable
 
 
 
 
 
 
 
 
35,700

Current portion of capital lease obligations
 
 
 
 
 
 
 
 
5,165

Notes payable - long term
 
 
 
 
 
 
 
 
1,944,532

Original issue discounts and deferred financing costs
 
 
 
 
 
 
 
 
67,018

Less:
 
 
 
 
 
 
 
 
 
Unsecured notes
 
 
 
 
 
 
 
 
(350,000
)
Cash
 
 
 
 
 
 
 
 
(68,970
)
Certain permitted restricted cash
 
 
 
 
 
 
 
 
(773
)
Net senior secured indebtedness
 
 
 
 
 
 
 
 
$
1,632,672

Net leverage ratio
 
 
 
 
 
 
 
 
4.50

Maximum net leverage ratio
 
 
 
 
 
 
 
 
6.25

*
Consists of pro forma adjusted EBITDA for acquired entities on a TTM basis, as adjusted for projected cost savings arising from decisions undertaken by us on or before the acquisition date of the relevant acquisition. This adjustment is revised each fiscal quarter for new acquisitions.

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Cash and Cash Equivalents
As of March 31, 2017, our cash and cash equivalents were primarily held for working capital purposes and for required principal and interest payments under our indebtedness. A majority of our cash and cash equivalents was held in operating accounts. Our cash and cash equivalents increased by $15.4 million from $53.6 million at December 31, 2016 to $69.0 million at March 31, 2017. Of the $69.0 million cash and cash equivalents we had at March 31, 2017, $15.6 million was held in foreign countries, which, due to tax and accounting reasons, we do not plan to repatriate this cash in the near future. We used cash on hand at December 31, 2016 and cash flows from operations to purchase property plant and equipment, and to make our debt payments on our term loan and incremental term loan, as described under financing below. Our future capital requirements will depend on many factors including, but not limited to acquisitions, our growth rate, expansion of sales and marketing activities, the introduction of new and enhanced products and services, market acceptance of our solutions and our gross profits and operating expenses. We believe that our current cash and cash equivalents and operating cash flows will be sufficient to meet our anticipated working capital and capital expenditure requirements, as well as our required principal and interest payments under our indebtedness, for at least the next 12 months.
The following table shows our purchases of property and equipment, principal payments on capital lease obligations, depreciation, amortization and cash flows from operating activities, investing activities and financing activities for the stated periods:

 
Three Months Ended March 31,
 
2016
 
2017
 
(dollars in thousands)
Purchases of property and equipment
$
(10,140
)
 
$
(9,258
)
Principal payments on capital lease obligations
$
(1,439
)
 
$
(2,037
)
Depreciation
$
13,172

 
$
13,111

Amortization
$
32,017

 
$
37,047

Cash flows provided by operating activities
$
11,772

 
$
33,675

Cash flows used in investing activities
$
(893,186
)
 
$
(9,384
)
Cash flows provided by (used in) financing activities
$
927,095

 
$
(11,244
)
Capital Expenditures
Our capital expenditures on the purchase of property and equipment for the three months ended March 31, 2016 and 2017 were $10.1 million and $9.3 million , respectively. The remaining balance payable on the capital leases is $5.2 million as of March 31, 2017 . We expect our capital expenditures to increase over the next twelve months as we enhance our disaster recovery capabilities.
Depreciation
Our depreciation expense for the three months ended March 31, 2016 and 2017 remained relatively flat at $13.2 million to $13.1 million , respectively.
Amortization
Our amortization expense, which includes amortization of other intangible assets, amortization of deferred financing costs, amortization of net present value of deferred consideration and amortization of original issue discounts, increased by $5.0 million from $32.0 million for the three months ended March 31, 2016 to $37.0 million for the three months ended March 31, 2017 . This increase is primarily related to the acquisition of Constant Contact.
Operating Activities
Cash provided by operating activities consists primarily of net income (loss) adjusted for certain non-cash items including depreciation, amortization, stock-based compensation expense and changes in deferred taxes, and the effect of changes in working capital, in particular in deferred revenue. As we add subscribers to our platform, we typically collect subscription fees at the time of initial billing and recognize revenue over the terms of the subscriptions. Accordingly, we generate operating cash flows as we collect cash from our subscribers in advance of delivering the related products and

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services, and we maintain a significant deferred revenue balance. As we add subscribers and sell additional products and services, our deferred revenue balance increases.
Net cash provided by operating activities was $33.7 million for the three months ended March 31, 2017 compared with $11.8 million for the three months ended March 31, 2016. Net cash provided by operating activities for the three months ended March 31, 2016 consisted of net loss of $31.6 million , offset by non-cash charges of $66.3 million and a net change of $(1.0) million in our operating assets and liabilities. The net change in our operating assets and liabilities included an increase in deferred revenue of $15.7 million , which was $27.4 million less than in the same period in 2016. Additionally, net cash by operating activities was impacted by interest payments of $46.5 million , of which approximately $30.0 million pertained to the Notes and incremental term loan, both of which we obtained for the acquisition of Constant Contact on February 9, 2016.
Net cash provided by operating activities was $11.8 million for the three months ended March 31, 2016, consisting of net income of $14.1 million , offset by non-cash charges of $48.9 million and a net change of $46.6 million in our operating assets and liabilities. Cash provided by operating activities for the three months ended March 31, 2016 was reduced by $35.4 million of transaction costs, which we incurred primarily to acquire Constant Contact.
Investing Activities
Cash flows used in investing activities consist primarily of purchase of property and equipment, acquisition consideration payments, and changes in restricted cash balances.
During the three months ended March 31, 2017, net cash used in investing activities was $9.4 million . We used $9.0 million  of cash to purchase property and equipment, net of proceeds from disposals of $0.3 million , and made a net deposit of $0.3 million of restricted cash with a payment processor.
During the three months ended March 31, 2016, net cash used in investing activities was $893.2 million . We used $881.7 million of cash, net of cash acquired, for the purchase consideration for our acquisition of Constant Contact and our acquisition of a controlling interest in WZ UK Ltd. We also used $10.1 million of cash to purchase property and equipment, net of proceeds from disposals, and to make a net deposit of $0.7 million of restricted cash with a payment processor. In addition, we paid $0.6 million for a convertible promissory note from a business that provides web and mobile management solutions, with the potential for subsequent purchases of additional convertible notes.
Financing Activities
Cash flow from financing activities consists primarily of the net change in our overall indebtedness, payment of associated financing costs, payment of deferred consideration for our acquisitions and the issuance or repurchase of equity.
During the three months ended March 31, 2017, cash flows used in financing activities was $11.2 million . We paid $8.9 million of principal payment related to our term loans, $2.0 million of principal payments related to capital lease obligations, $0.8 million paid in deferred consideration for our final payment of Mojoness, Inc., and $0.1 million of deferred financing costs. These payments were partially offset by $0.6 million of proceeds that we received from the exercise of stock options.

During the three months ended March 31, 2016, cash flows provided by financing activities was $927.1 million . We received $1.1 billion from the issuance of the incremental first lien term loan and Notes to finance the acquisition of Constant Contact. Our net reduction of our revolving credit facility was $67.0 million , as we paid off our revolving credit facility with the proceeds from the new debt used to acquire Constant Contact. We also received $0.6 million of proceeds from the exercise of stock options. These items were partially offset by an $8.9 million principal payment related to our term loans and an $83.0 million aggregate repayment, including the $67.0 million that was paid with the proceeds from the new debt used to acquire Constant Contact related to our revolving credit facility. In addition, we paid $51.6 million of financing costs, $1.4 million of principal payments related to capital lease obligations and a $0.7 million payment of deferred consideration.

Free Cash Flow
Free cash flow, or FCF, is a non-GAAP financial measure that we calculate as GAAP cash flow from operations less capital expenditures and capital lease obligations. We believe that FCF provides investors with an indicator of our ability to generate positive cash flows after meeting our obligations with regard to capital expenditures (including capital lease obligations).

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The following table reflects the reconciliation of cash flow from operations to free cash flow (“FCF”) (all data in thousands):
 
Three Months Ended
March 31,
 
2016
 
2017
Cash flow from operations
$
11,772

 
$
33,675

Less:
 
 
 
Capital expenditures and capital lease obligations
$
(11,579
)
 
$
(11,295
)
Free cash flow
$
193

 
$
22,380

Free cash flow increased by $22.2 million from $0.2 million for the three months ended March 31, 2016 to $22.4 million for the three months ended March 31, 2017. This increase is primarily related to a decrease in payments of transaction expenses of $34.8 million and a favorable change in working capital, both of which are partially offset by an increase in interest paid of $29.9 million, predominately due to the incremental term loan and the Notes obtained for the acquisition of the Constant Contact acquisition.
Net Operating Loss Carry-Forwards
As of December 31, 2016 , we had NOL carry-forwards available to offset future U.S. federal taxable income of approximately $142.7 million and future state taxable income of approximately $125.6 million . These NOL carry-forwards expire on various dates through 2036 .
As of December 31, 2016, we had NOL carry-forwards in foreign jurisdictions available to offset future foreign taxable income by approximately  $96.8 million . We have loss carry-forwards that begin to expire in 2021 in India totaling  $2.5 million  and in China totaling  $0.3 million . We have loss carry-forwards that begin to expire in 2020 in the Netherlands totaling  $10.7 million . We also have loss carry-forwards in the United Kingdom, Israel and Singapore of  $81.1 million $1.9 million , and  $0.3 million , respectively, which have an indefinite carry-forward period.
In addition, we have   $3.4 million  of U.S. federal capital loss carry-forwards and  $1.4 million  in state capital loss carry-forwards, generally expiring through 2021. As of December 31, 2016, we had U.S. tax credit carry-forwards available to offset future U.S. federal and state taxes of approximately  $20.3 million  and  $12.2 million , respectively. These credit carry-forwards expire on various dates through 2036.
Utilization of the NOL carry-forwards may be subject to an annual limitation due to the ownership percentage change limitations under Section 382 of the Internal Revenue Code (“Section 382 limitation”). Ownership changes can limit the amount of net operating loss and other tax attributes that a company can use each year to offset future taxable income and taxes payable. In connection with a change in control in 2011, we were subject to Section 382 limitations of $77.1 million against the balance of NOL carry-forwards generated prior to the change in control in 2011. Through December 31, 2014 , we accumulated the unused amount of Section 382 limitations in excess of the amount of NOL carry-forwards that were originally subject to limitation. Therefore, these unused NOL carry-forwards are available for future use to offset taxable income. We have completed an analysis of changes in our ownership from 2011, through our IPO, to December 31, 2014 . We concluded that there was not a Section 382 ownership change during this period and therefore any NOLs generated through December 31, 2014 , are not subject to any new Section 382 limitations on NOL carry-forwards. On November 20, 2014, we completed a follow-on offering of 13,000,000 shares of common stock. The underwriters also exercised their overallotment option to purchase an additional 1,950,000 shares of common stock from the selling stockholders. We performed an analysis of the impact of this offering and determined that no Section 382 change in ownership had occurred.
On March 11, 2015, we completed a follow-on offering of our common stock, in which selling stockholders sold 12,000,000 shares of common stock at a public offering price of $19.00 per share. The underwriter also exercised its overallotment option to purchase an additional 1,800,000 shares of common stock from the selling stockholders. We completed an analysis of our ownership changes in the first half of 2016, which resulted in no ownership change for tax purposes within the meaning of the Internal Revenue Code Section 382(g).
As of February 9, 2016, the date of our acquisition of Constant Contact, Constant Contact had approximately $60.2 million and $32.4 million of federal and state NOLs, respectively, and approximately $10.9 million of U.S. federal research and development credits and $9.2 million of state credits.

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Contractual Obligations and Commitments
There have been no significant changes in our contractual obligations from those disclosed in our Annual Report on Form 10-K filed with the SEC on February 24, 2017.

Recently Issued Accounting Pronouncements
For information on recent accounting pronouncements, see Recent Accounting Pronouncements in the notes to the consolidated financial statements appearing in Part I, Item 1 of this Quarterly Report on Form 10-Q.

Off-Balance Sheet Arrangements
We do not have any special purpose entities or off-balance sheet arrangements.

Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Quantitative and Qualitative Disclosure About Market Risk
We have operations both within the United States and internationally, and we are exposed to market risk in the ordinary course of our business. These risks include primarily foreign exchange risk, interest rate and inflation.
Foreign Currency Exchange Risk
A significant majority of our subscription agreements and our expenses are denominated in U.S. dollars. We do, however, have sales in a number of foreign currencies as well as business operations in Brazil and India and are subject to the impacts of currency fluctuations in those markets. The impact of these currency fluctuations is insignificant relative to the overall financial results of our company.
Interest Rate Sensitivity
We had cash and cash equivalents of $69.0 million at March 31, 2017, the majority of which was held in operating accounts for working capital purposes and other general corporate purposes which includes payment of principal and interest under our indebtedness. As of March 31, 2017, we had approximately $980.6 million of indebtedness outstanding under our first lien term loan facility, $716.6 million outstanding under our incremental first lien term loan, $350.0 million outstanding under The Notes and $0.0 million outstanding under a revolving credit facility of $165.0 million.
The first lien term loan facility bears interest at a rate per annum equal to an applicable credit spread plus, at our option, (a) adjusted LIBOR or (b) an alternate base rate determined by reference to the greater of (i) the prime rate, (ii) the federal funds effective rate plus 0.50% and (iii) one-month adjusted LIBOR plus 1.00%. The term loan is subject to a floor of 1.00% per annum with an applicable credit spread for interest based on adjusted LIBOR of 4.00%. As a result of the “most-favored nation” pricing provision in our existing credit agreement, the interest rate on our existing first lien term loan facility increased to LIBOR plus 5.48% per annum on February 28, 2016, subject to a LIBOR floor of 1.0% per annum.
The incremental first lien term loan facility bears interest at a rate of LIBOR plus 5.0% per annum, subject to a LIBOR floor of 1.0% per annum, and has scheduled amortization of 0.50% per quarter.
Loans under the new $165.0 million revolving credit facility will bear interest at a rate of LIBOR plus 4.0% per annum (subject to a leverage-based step-down), without a LIBOR floor.
Loans under the first lien term loan facility and incremental first lien term loan facility and revolving credit facility are also subject to a base rate option, with interest rate spreads of 1.0% per annum less than those applicable to LIBOR-based loans.

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We are also required to pay a commitment fee of 0.50% per annum to the lenders based on the average daily unused amount of the revolving commitments.
Based on our aggregate indebtedness outstanding under our first lien term loan facility and incremental first lien term loan facility of $1,697.3 million as of March 31, 2017, a 100 basis point increase in the adjusted LIBOR rate above the LIBOR floor would result in a $17.1 million increase in our aggregate interest payments over a 12-month period, and a 100 basis point decrease at the current LIBOR rate would not result in a decrease in our interest payments.
We entered into a three-year interest rate cap on December 9, 2015 as part of our risk management strategy. This interest rate cap limits our exposure to interest rate increases on $500.0 million of our first lien term loan. If the LIBOR interest rates for this loan increase more than 100 basis points above the rates at December 31, 2016, our interest rate cap would begin to protect us on interest charges for $500.0 million of outstanding debt.
Inflation Risk
We do not believe that inflation has a material effect on our business, financial condition or results of operations. If our costs were to become subject to significant inflationary pressures, we may not be able to fully offset such higher costs through price increases. Our inability to do so could harm our business, financial condition and results of operations.
 
Item 4. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
As of March 31, 2017, our management, with the participation of our chief executive officer and chief financial officer, evaluated the effectiveness of our disclosure controls and procedures. The term “disclosure controls and procedures,” as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act, means controls and other procedures of a company that are designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure. Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Based upon that evaluation of our disclosure controls and procedures as of March 31, 2017, our chief executive officer and chief financial officer concluded that, as of such date, our disclosure controls and procedures were effective at the reasonable assurance level.
Changes in Internal Control over Financial Reporting
During the three months ended March 31, 2017, there has not been any change in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.


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PART II. OTHER INFORMATION
 
ITEM 1. LEGAL PROCEEDINGS
From time to time we are involved in legal proceedings or subject to claims arising in the ordinary course of our business. We are not presently involved in any such legal proceeding or subject to any such claim that, in the opinion of our management, would have a material adverse effect on our business, operating results or financial condition. However, the results of such legal proceedings or claims cannot be predicted with certainty, and regardless of the outcome, can have an adverse impact on us because of defense and settlement costs, diversion of management resources and other factors. Neither the ultimate outcome of the matters listed below nor an estimate of any probable losses or any reasonably possible losses can be assessed at this time.
Endurance
We received a subpoena dated December 10, 2015 from the Boston Regional Office of the SEC, requiring the production of certain documents, including, among other things, documents related to our financial reporting, including operating and non-GAAP metrics, refund, sales and marketing practices and transactions with related parties. We are fully cooperating with the SEC’s investigation. We can make no assurances as to the time or resources that will need to be devoted to this investigation or its final outcome, or the impact, if any, of this investigation or any related legal or regulatory proceedings on our business, financial condition, results of operations and cash flows.
On May 4, 2015, Christopher Machado, a purported holder of our common stock, filed a civil action in the United States District Court for the District of Massachusetts against us and our chief executive officer and our former chief financial officer, Machado v. Endurance International Group Holdings, Inc., et al., Civil Action No. 1:15-cv-11775-GAO. In a second amended complaint, filed on March 18, 2016, the plaintiff alleged claims for violations of Section 10(b) and 20(a) of the Exchange Act, on behalf of a purported class of purchasers of our securities between February 25, 2014 and February 29, 2016. Those claims challenged as false or misleading certain of our disclosures about our total number of subscribers, average revenue per subscriber, the number of customers paying over $500 per year for our products and services, the average number of products sold per subscriber, and our customer churn. The plaintiff seeks, on behalf of himself and the purported class, compensatory damages and his costs and expenses of litigation. We filed a motion to dismiss on May 16, 2016, which remains pending. In August 2016, the parties in the Machado action and another potential claimant, who asserts that he purchased common stock in our initial public offering, agreed to toll, as of July 1, 2016, the statutes of limitation and repose for all claims under the Securities Act of 1933 that the plaintiff and claimant might bring, individually or in a representative capacity, arising from alleged actions or omissions between September 9, 2013 and February 29, 2016. We and the individual defendants intend to deny any liability or wrongdoing and to vigorously defend all claims asserted. We cannot, however, make any assurances as to the outcome of the current proceeding or any additional claims if they are brought.
Constant Contact
On December 10, 2015, Constant Contact received a subpoena from the Boston Regional Office of the SEC, requiring the production of documents pertaining to Constant Contact’s sales, marketing, and customer retention practices, as well as periodic public disclosure of financial and operating metrics. We are fully cooperating with the SEC’s investigation. We can make no assurances as to the time or resources that will need to be devoted to this investigation or its final outcome, or the impact, if any, of this investigation or any related legal or regulatory proceedings on our business, financial condition, results of operations and cash flows.
On August 7, 2015, a purported class action lawsuit, William McGee v. Constant Contact, Inc., et al, was filed in the United States District Court for the District of Massachusetts against Constant Contact and two of its former officers. An amended complaint, which named an additional former officer as a defendant, was filed December 19, 2016. The lawsuit asserts claims under Sections 10(b) and 20(a) of the Exchange Act, and is premised on allegedly false and/or misleading statements, and non-disclosure of material facts, regarding Constant Contact’s business, operations, prospects and performance during the proposed class period of October 23, 2014 to July 23, 2015. This litigation remains in its early stages. We and the individual defendants intend to vigorously defend all claims asserted. We cannot, however, make any assurances as to the outcome of this proceeding.
In August 2012, RPost Holdings, Inc., RPost Communications Limited and RMail Limited, or collectively, RPost, filed a complaint in the United States District Court for the Eastern District of Texas that named Constant Contact as a defendant in a lawsuit. The complaint alleged that certain elements of Constant Contact’s email marketing technology infringe five patents held by RPost. RPost seeks an award for damages in an unspecified amount and injunctive relief. In February 2013, RPost

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amended its complaint to name five of Constant Contact’s marketing partners as defendants. Under Constant Contact’s contractual agreements with these marketing partners, it is obligated to indemnify them for claims related to patent infringement. Constant Contact filed a motion to sever and stay the claims against its partners and multiple motions to dismiss the claims against it. In January 2014, the case was stayed pending the resolution of certain state court and bankruptcy actions involving RPost, to which Constant Contact is not a party. The case continues to be stayed pending the state court and bankruptcy actions. Meanwhile, RPost asserted the same patents asserted against Constant Contact in litigation against Go Daddy. In June 2016, Go Daddy succeeded in invalidating all of those RPost patents. RPost has appealed, and the appellate court is expected to hear oral argument on the appeal in the Spring of 2017. The litigation against Constant Contact remains stayed, and is in its early stages. We believe we have meritorious defenses to any claim of infringement and intend to defend against the lawsuit vigorously.
Legal Proceedings Related to the Constant Contact Acquisition
On December 11, 2015, a putative class action lawsuit relating to the Constant Contact acquisition, captioned Irfan Chawdry, Individually and On Behalf of All Others Similarly Situated v. Gail Goodman, et al. Case No. 11797, and on December 21, 2015, a putative class action lawsuit relating to the acquisition captioned David V. Myers, Individually and On Behalf of All Others Similarly Situated v. Gail Goodman, et al. Case No. 11828 (together, the Complaints) were filed in the Court of Chancery of the State of Delaware, naming Constant Contact, each of Constant Contact’s directors, Endurance and Paintbrush Acquisition Corporation as defendants. The Complaints generally alleged, among other things, that in connection with the acquisition the directors of Constant Contact breached their fiduciary duties owed to the stockholders of Constant Contact by agreeing to sell Constant Contact for purportedly inadequate consideration, engaging in a flawed sales process, omitting material information necessary for stockholders to make an informed vote, and agreeing to a number of purportedly preclusive deal protection devices. The Complaints sought, among other things, to rescind the acquisition, as well as an award of plaintiffs’ attorneys’ fees and costs in the action. The Complaints were consolidated on January 12, 2016. On December 5, 2016, plaintiff Myers filed a consolidated amended complaint (the “Amended Complaint”), naming as defendants the former Constant Contact directors and Morgan Stanley & Co. LLC (“Morgan Stanley”), Constant Contact’s financial advisor for the acquisition. The Amended Complaint generally alleges breach of fiduciary duty by the former directors, and aiding and abetting the alleged breach by Morgan Stanley. The Constant Contact defendants filed a motion to dismiss the Amended Complaint on December 15, 2016 and an opening brief in support of the motion to dismiss on March 17, 2017. The defendants believe the claims asserted in the Amended Complaint are without merit and intend to defend against them vigorously.
ITEM 1A. Risk Factors
Our business, financial condition, results of operations and future growth prospects could be materially and adversely affected by the following risks or uncertainties. The risks and uncertainties described below are those that we have identified as material, but they are not the only risks and uncertainties we face. Our business is also subject to general risks and uncertainties that affect many other companies, including overall economic and industry conditions, as well as other risks not currently known to us or that we currently consider immaterial. If any of such risks and uncertainties actually occurs, our business, financial condition, results of operations and growth prospects could differ materially from the plans, projections and other forward-looking statements included in the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and elsewhere in this Quarterly Report on Form 10-Q and in our other public filings.
Risks Related to Our Business and Our Industry
Our quarterly and annual operating results may be adversely affected due to a variety of factors, which could make our future results difficult to predict and could cause our operating results to fall below investor or analyst expectations.
Our quarterly and annual operating results may be adversely affected due to a variety of factors that could affect our revenue or our expenses in any particular period. You should not rely on quarter-to-quarter comparisons of our operating results as an indication of future performance. Factors that may adversely affect our quarterly and annual operating results may include:
our ability to successfully carry out our strategic and operational initiatives within our planned timeframes and budget constraints, including initiatives to improve customer satisfaction and retention in our web presence segment by upgrading our products and improving the subscriber experience;
our ability to cost-effectively attract and retain subscribers, particularly subscribers with high long-term revenue potential;
our ability to increase revenue from our existing subscribers;



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competition in the market for our products and services, as well as competition for referral and advertising sources;
rapid technological change, changing consumer preferences, frequent new product and service introductions, and evolving industry standards, including with respect to how our products and services are marketed to consumers, in how consumers find, purchase and use our products and services and in technology intended to block email marketing;
our ability to consolidate and improve customer support operations, including by transferring our Bluehost customer support operations to our Tempe, Arizona customer support center in a way that minimizes disruption to subscribers during the transition and positions us to provide a high level of service going forward;
the amount and timing of capital expenditures, such as investments in our hardware and software systems, as well as extraordinary expenses, such as litigation or other dispute-related settlement payments;
shortcomings or errors in, or misinterpretations of, our metrics, forecasts and data, including those that cause us to fail to anticipate or identify trends in our market;
network security breaches or sabotage resulting in the unauthorized use or disclosure of, or access to, personally identifiable information or other confidential information;
difficulties and costs arising from our international operations and continued international expansion;
changes in legislation or changes to interpretations of existing legislation and regulations by governmental authorities, including changes that affect our collection of sales and use taxes or changes to our business that subject us to taxation in additional jurisdictions;
changes in regulation or to regulatory bodies, such as the Internet Corporation for Assigned Names and Numbers, or ICANN, and U.S. and international regulations governing email marketing and privacy, that could affect our business and our industry, or costs of or our failure to comply with applicable regulations;
failures to comply with industry standards such as the payment card industry data security standards;
litigation or governmental enforcement actions against us, including due to failures to comply with applicable law or regulation;
terminations of, disputes with, or material changes to our relationships with third-party partners, including referral sources, outsourced service providers, product partners, data center providers, payment processors and landlords;
loss of key employees;
economic conditions negatively affecting the SMB sector and changes in growth rate of SMBs;
costs or liabilities associated with any past or future acquisitions, strategic investments or joint ventures that we may make or enter into; and
difficulties in managing multiple platforms or in integrating technologies, products and employees from companies we have acquired or may acquire in the future, or in migrating acquired subscribers from an acquired company’s platforms to our platforms, any of which may result in subscriber dissatisfaction, an increase in subscriber churn, challenges and delays in rolling out new products to our customer base, difficulties cross-selling products and services to subscribers, and our failure to realize the anticipated benefits from our acquisitions.

 Our financial results for 2016 were below our initial expectations as of the beginning of that year due to several factors, including higher than expected subscriber acquisition costs and subscriber churn associated with new gateway products, relatively flat growth in our core hosting business, and competitive pressures. It is possible that in one or more future periods, due to any of the factors listed above, a combination of those factors or other reasons, our operating results may again fall below our expectations and the expectations of research analysts and investors. In that event, our stock price could decline substantially.
We may not be able to add new subscribers, retain existing subscribers or increase sales to existing subscribers, which could adversely affect our operating results.
Our growth is dependent on our ability to continue to attract and acquire new subscribers while retaining existing subscribers and expanding the products and services we sell to them. Growth in the demand for our products and services may be inhibited, and we may be unable to grow our subscriber base, for a number of reasons, including, but not limited to:
our failure to develop or offer new or additional products and services in a timely manner that keeps pace with new technologies, competitor offerings and the evolving needs of our subscribers;
difficulties or delays in our plans to improve product, customer support and user experience in order to improve customer satisfaction and retention;

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the possibility that our planned improvements to product, customer support and user experience, even if successfully implemented in a timely manner, do not result in the positive impact on customer satisfaction and retention that we expect;
our inability to offer solutions that are adequately integrated and customizable to meet the needs of our subscriber base, including due to our failure to adequately improve our technology platforms, efficiently introduce new products, or successfully integrate acquired companies;
difficulties or delays in our plans to increase the cross-selling of products across our brands due to challenges with billing, engineering or the fact that not all of our brands operate from the same control panel or other systems;
increased competition in the SMB market, including greater marketing efforts or investments by our competitors in advertising and promoting their brands, and the inability of our subscribers to differentiate our solutions from those of our competitors or our inability to effectively communicate such distinctions;
subscriber dissatisfaction causing our existing subscribers to cancel their subscriptions or stop referring prospective subscribers to us;
increases in our subscriber churn rates or our failure to convert subscribers from introductory, discounted products to full priced solutions;
perceived or actual security, integrity, reliability, quality or compatibility problems with our solutions, including related to unscheduled downtime, outages or network security breaches;
our inability to maintain awareness of our brands, including due to fragmentation of our marketing efforts due to our historical approach of maintaining a portfolio of multiple brands rather than focusing our resources on a single brand or a few brands;
our inability to provide a consistent user experience, timely and consistent product upgrade schedules and efficient roll-outs of new product offerings for all of our subscribers due to the fact that not all of our brands, products, or services operate from the same control panel or other systems;
changes in search engine ranking algorithms or in search terms used by potential subscribers, either of which may have the effect of increasing our competitors’ search engine rankings or increasing our marketing costs to offset lower search engine rankings;
changes in, or a failure to manage, technology intended to block email marketing;
our inability to market our solutions in a cost-effective manner to new subscribers or to our existing subscribers and to increase our sales to existing subscribers, including due to changes in regulation, or changes in the enforcement of existing regulation that would impair our marketing practices, require us to change our sign-up processes or require us to increase disclosure designed to provide greater transparency as to how we bill and deliver our services;
our inability to penetrate, or adapt to requirements of, international markets, including our inability to obtain or maintain the required licenses to operate in certain international markets;
our inability to enter into automatically renewing contracts with our subscribers or increase subscription prices; and
the decisions by our subscribers to move the hosting of their Internet sites and web infrastructure to their own IT systems, into co-location facilities or to our competitors if we are unable to effectively market the scalability of our solutions; and
our inability to acquire or retain new subscribers through mergers and acquisitions, joint ventures or strategic investments.
In 2015, our total subscriber base increased. In 2016, excluding the effect of acquisitions and adjustments, our total subscriber base was essentially flat, and we expect that our total subscriber base will decrease in 2017. The factors contributing to the decrease in our subscriber base are are discussed in “Item 7 - Management’s Discussion and Analysis of Financial Condition and Results of Operations”. If we are not successful in addressing these factors, including by improving subscriber satisfaction and retention, we may not be able to return to or maintain positive subscriber growth in the future, which could have a material adverse effect on our business and financial results.
We must keep up with rapid and ongoing technological change, marketing trends and shifts in consumer demand to remain competitive in a rapidly evolving industry. We have made, and expect to continue to make, significant investments in initiatives designed to address these challenges, some or all of which may not succeed.
The cloud-based technology and online marketing tool industries are characterized by rapid and ongoing technological change, frequent new product and service introductions and evolving industry standards. The manner in which we market to our subscribers and potential subscribers must keep pace with technological change, legal requirements, market trends, and shifts in how our solutions are found, purchased and used by subscribers. For example, application marketplaces, mobile platforms, advertising and marketing efforts by competitors, and new search engines and search methods are changing the way in which consumers find, purchase and use our solutions. Our future success will depend on our ability to adapt to rapidly changing technologies, to adapt our solutions and marketing practices to evolving industry standards and to anticipate subscriber needs and preferences. If we are not able to offer compelling and innovative solutions, take advantage of new technology, adapt our marketing practices or anticipate changing trends, we may be unable to continue to attract new

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subscribers or sell additional solutions to our existing subscribers and our competitive position will be impaired. In addition, if existing technologies or systems, such as the domain name system which directs traffic on the Internet, become obsolete, or if we fail to anticipate and manage technologies that prevent or harm our offerings, such as technology intended to block email marketing, our revenue and operating results may be adversely affected.
We have made significant investments to support our strategic and operational initiatives and we may be required to incur additional engineering and development, marketing and other expenses to develop new solutions or enhancements, which may not succeed. For example, during 2016 we made substantial investments in new gateway product offerings, product marketing and other marketing efforts. The cost of attracting subscribers to our new gateway product offerings was higher than we expected, and the subscribers we attracted have to date had higher churn rates than subscribers of our more established products. In response to these results, we significantly reduced our marketing investments on these gateway products during the remainder of 2016, and have since stopped marketing most of these products.
In 2017, we expect to invest in upgrading our product, customer support and user experience, developing new product packages and pricing options, increasing cross-selling products across brands, and building greater brand awareness for certain of our brands. We are planning to increase our marketing expenditures on certain of our brands, including our website builder product and certain key hosting brands, during the second half of 2017, after we have made additional progress on our product, customer support and user experience initiatives. If we encounter delays, difficulties or unanticipated costs related to these initiatives, or if we abandon them due to poor results or shifting priorities, we may not be able to increase our marketing expenditures as planned, which could negatively impact our ability to attract new subscribers and grow revenues and therefore have a material adverse effect our financial results. Even if these investments are ultimately successful, we must recognize the costs of the investments earlier than we may be able to recognize the anticipated benefits, which may continue to adversely affect our financial results.
We face significant competition for our solutions in the SMB market, which we expect will continue to intensify. As a result of such competitive pressures, we may not be able to maintain or improve our competitive position or market share.
The SMB market for cloud-based technologies and online marketing tools is highly competitive and constantly evolving. We expect competition to increase from existing competitors, who are also expanding the variety of solution-based services that they offer to SMBs, as well as potential new market entrants and competitors that may form strategic alliances with other competitors. Some of our competitors have greater resources, more brand recognition and consumer awareness, more diversified product offerings, greater international scope or larger subscriber bases than we do, or may partner with large Internet companies that can offer these resources. As a result, we may not be able to compete successfully against them. We believe we have lost ground in recent years to competitors who have invested greater resources than we have in brand awareness and in research and development. If these companies continue to devote greater resources to the development, promotion and sale of their brands, products and services, if the brands, products and services offered by these companies are more attractive to or better meet the evolving needs of SMBs, or if these companies respond more quickly to changing technologies, greater numbers of SMBs may choose to use these competitors for creating an online presence and as a general platform for running online business operations.
We have faced and expect to continue to face competition in our web presence segment, both domestically and internationally, from competitors in the domain, hosting and website builder markets such as GoDaddy, Wix, Squarespace, Web.com and United Internet, as well as from large companies like Amazon, which offers cloud web hosting through Amazon Web Services; Google, which now offers a website building tool; and Facebook, which offers Facebook Pages for businesses and an Internet marketing platform. For our email marketing segment, we expect continued competition from MailChimp and other SMB-focused lower-cost email marketing vendors.
We believe that our business has been, and may continue to be, affected by changes in the behavior of consumers when searching for web presence and marketing solutions. In particular, consumers have increasingly been searching for these solutions using brand related search terms as opposed to unbranded search terms, such as hosting, website builders or email marketing. We believe this trend assists competitors who have invested more heavily in, and used a broader array of marketing channels in, building consumer awareness of their brand than we have. In addition, searches for specific products such as “cloud hosting”, “social media marketing”, and “ecommerce” are growing, which we believe assists competitors who market more heavily in these and other specific product areas.
There are also relatively few barriers to entry in this market, especially for providers of niche services, which often have low capital and operating expenses and the ability to quickly bring products to market that meet specific subscriber needs. Accordingly, as this market continues to develop, we expect the number of competitors to increase. The continued entry of competitors into the markets for cloud-based technologies and online marketing tools, and the rapid growth of some competitors that have already entered these markets, may make it difficult for us to maintain our market position.
In addition, in an attempt to gain market share, competitors may offer more aggressive price discounts or alternative pricing models, such as so-called “freemium” pricing in which a basic offering is provided for free with advanced features

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provided for a fee, on the services they offer, bundle several services at reduced prices, or increase commissions paid to their referral sources. These pricing pressures may require us to match these discounts and commissions in order to remain competitive, which would reduce our margins or cause us to fail to attract new subscribers that decide to purchase the discounted service offerings of our competitors. For example, our India domains business has been impacted in recent periods because we match heavily discounted domain and other offerings from competitors in that market. As a result of these factors, it is difficult to predict whether we will be able to maintain our average selling prices, pricing models and commissions paid to our referral sources. If we reduce our selling prices, alter our pricing models or increase commissions paid to our referral sources, it may become increasingly difficult for us to compete successfully, our profitability may be harmed and our operating results could be adversely affected.
The rate of growth of the SMB market for our solutions could be significantly lower than our estimates. The success of our products depends on the expansion and reliability of the Internet infrastructure and the continued growth and acceptance of email as a communications tool. If demand for our products and services does not meet expectations, our ability to generate revenue and meet our financial targets could be adversely affected.
The rate of growth of the SMB market may not meet our expectations, or the market may not continue to grow at all, either of which would adversely affect our business. Our expectations for future revenue growth are based in part on assumptions reflecting our industry knowledge and experience serving SMBs, as well as our assumptions regarding demographic shifts, growth in the Internet infrastructure internationally and macroeconomic conditions. If any of these assumptions proves to be inaccurate, then our actual revenue growth could be significantly lower than our expected revenue growth.
Our ability to compete successfully depends on our ability to offer products and services that enable our diverse base of subscribers to establish, manage and grow their businesses. Our web presence and commerce offerings are predicated on the assumption that an online presence is, and will continue to be, an important factor in our subscribers’ abilities to establish, expand, manage and monetize their businesses quickly, easily and affordably. If we are incorrect in this assumption, for example due to the introduction of a new technology or industry standard (or evolution of existing technology such as social media or mobile messaging and “conversational commerce” applications such as WeChat) that supersedes the importance of an online presence or renders our existing or future solutions obsolete, then our ability to retain existing subscribers and attract new subscribers could be adversely affected, which could harm our ability to generate revenue and meet our financial targets.
The future success of our email marketing product depends on the continued and widespread adoption of email as a primary means of communication. Security problems such as “viruses,” “worms” and other malicious programs, reliability issues arising from outages and damage to the Internet infrastructure, or publicity about leaked emails of high-profile users could create the perception that email is not a safe and reliable means of communication. Use of email by businesses and consumers also depends on the ability of email providers to prevent unsolicited bulk email, or “spam,” from overwhelming consumers’ inboxes. If security problems become widespread or frequent or if email providers cannot effectively control spam, the use of email as a means of communication may decline as consumers find alternative ways to communicate. We could also be harmed if, in an attempt to limit unsolicited email, email providers restrict or limit emails sent by our customers using our email marketing product, including by categorizing these emails as "promotional" and directing these emails to an alternate or "tabbed" section of the recipient's inbox. In addition, if alternative communications tools, such as social media, text messaging or services like WeChat, gain widespread acceptance, the need for email may decrease. Any of these events could materially increase our expenses or reduce demand for our email marketing product and harm our business.
Our business and operations have become increasingly complex over the past several years due to acquisitions and organizational change. If we fail to manage complexity and change effectively, we may be unable to maintain compliance with applicable laws and regulations, effectively control costs, efficiently introduce new products or product upgrades, or produce accurate financial statements and other disclosures on a timely basis.
As a result of acquisitions and internal growth, we increased our revenue from $629.8 million in the year ended December 31, 2014 to $741.3 million in the year ended December 31, 2015 to $1.1 billion in the year ended December 31, 2016. During this time period, we completed numerous acquisitions, including the acquisition of the Directi web presence business in January 2014, which significantly expanded our international operations, and the acquisition of Constant Contact in February 2016.
Growth, complexity due to multiple acquisitions, and organizational change has placed, and will continue to place, a significant strain on our managerial, engineering, platform, network operations and security, sales and support, marketing, legal, compliance, finance and other resources. In particular, these factors have placed, and will continue to place, a significant strain on our ability to maintain effective internal financial and accounting controls and procedures, assess and implement compliance with applicable law and regulations, and efficiently roll out new products and product upgrades. Due to our history of acquisitions, we offer our products and services through numerous brands that operate from different control panels, billing systems and other systems. As a result, compliance assessments, compliance-related changes, and roll-outs of new products and

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product upgrades generally need to be implemented more than once. This level of complexity has sometimes resulted and may continue to result in additional compliance costs and risks and inefficiencies and delays in product roll-outs. In particular, as a result of our acquisitions, we have acquired multiple billing systems, many of which remain separate systems. Any delays or other challenges associated with having multiple separate billing systems or with attempts to integrate those billing systems could lead to inaccurate disclosure, which could prevent us from producing accurate financial statements on a timely basis and harm our operating results, our ability to operate our business and our investors’ view of us.
In addition, we have identified in the past, and may in the future identify, errors in our systems, including the business intelligence system, which we use to generate certain operational and performance metrics. Our operational and performance metrics, which we voluntarily disclose, historically have not been subject to the same level of reporting controls as our financial statements and other financial information that we are required to disclose. We are working to improve our controls for these operational and performance metrics, but further errors with respect to these metrics could still occur. Errors of this type could result in inaccurate disclosures, negatively impact our business decisions and harm investors’ view of us.
Our growing complexity over the past several years due to acquisitions and internal growth has put additional demands on the security, scale and flexibility of our infrastructure and information technology systems, and the increase in the number of payment transactions that we process for our subscribers has increased the amount of customer data that we store. Any loss of data or disruption in our ability to provide our product offerings due to disruptions to, or the inflexibility or lack of scale of, our infrastructure or information technology systems could harm our business or our reputation.
 Our U.S. and overseas operations and geographically dispersed workforce require substantial management effort, the allocation of significant management resources and significant investment in our infrastructure, including our information technology, operational, financial and administrative infrastructure and systems. We also need to ensure that our operational, financial, compliance, risk and management controls and our reporting procedures are in effect throughout our organization, and make improvements as necessary. As such, we may be unable to manage our expenses effectively in the future, which may adversely affect our gross margins or operating expenses in any particular quarter. If we fail to manage organizational change in an effective manner, the quality of our solutions may suffer or fail to keep up with changes in the industry or technological developments, which could adversely affect our brands and reputation and harm our ability to retain and attract subscribers.
The international nature of our business and our continued international expansion expose us to business risks that could limit the effectiveness of our growth strategy and cause our operating results to suffer.
We currently maintain offices and conduct operations primarily in the United States, Brazil, India and the Netherlands and have third-party support arrangements in India, China and the Philippines. In addition, we have localized versions of our Bluehost and HostGator sites targeted to customers in several countries, including Brazil, Russia, India, China, Turkey and Mexico. We have incurred significant expenses and allocated significant resources, including finance, operational, legal and compliance resources, related to the growth and continued expansion of our international operations and we intend to continue to expand internationally. In 2017, we plan to increase our investment in our international business, particularly in India, in order to take advantage of potentially higher growth rates in certain emerging markets and to better respond to an increasingly competitive environment in the Indian market.
Any international expansion efforts or other initiatives that we undertake may not be successful. In addition, conducting operations in international markets or establishing international locations subjects us to new risks that we have not generally faced in the United States. These risks include:
localization of the marketing and deployment of our solutions, including translation into foreign languages and adaptation for local practices and regulatory requirements;
lack of familiarity with, burdens of, and increased expense relating to, complying with foreign laws, legal standards, regulatory requirements, tariffs and other barriers, some of which may favor local competitors, including laws related to employment or labor, laws regarding liability of online service providers for activities of subscribers, such as defamation, infringement or other illegal activities, and more stringent laws in foreign jurisdictions relating to the privacy and protection of personal data, as well as potential damage to our reputation as a result of our compliance or non-compliance with such requirements;
difficulties in identifying and managing local staff, systems integrators, technology partners, and other third-party vendors and service providers;
diversion of our management’s attention to staff and manage geographically remote operations and employees;
longer than expected lead times for, or the failure of, an SMB market for our solutions to develop in the countries and regions in which we are opening offices and conducting operations;
our inability to effectively market our solutions to SMBs due to our failure to adapt to local cultural norms, technology standards, billing and collection standards or pricing models;
differing technology practices and needs that we are not able to meet, including an increased demand from our international subscribers that our cloud-based solutions be easily accessible and operational on smartphones and tablets;

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difficulties in collecting payments from subscribers or in automatically renewing their contracts with us, especially due to the more limited availability and popularity of credit cards in certain countries;
difficulties in attracting new subscribers, especially in developing countries and regions and those where the Internet infrastructure is still in its early stages;
greater difficulty in enforcing contracts, including our terms of service and other agreements;
management, communication and integration problems resulting from cultural or language differences and geographic dispersion;
sufficiency of qualified labor pools and greater influence of organized labor in various international markets;
competition from companies with international operations, including large international competitors and entrenched local companies;
changes in global currency systems or fluctuations in exchange rates that may increase the volatility of or adversely affect our foreign-based revenue;
compliance by our employees, business partners and other agents with the U.S. Foreign Corrupt Practices Act of 1977, as amended, or the FCPA, economic sanction laws and regulations, including those administered by the U.S. Treasury Department’s Office of Foreign Assets Control, or OFAC, export controls including the U.S. Commerce Department’s Export Administration Regulations and other U.S., non-U.S. and local laws and regulations regarding international and multi-national business operations;
potentially adverse tax consequences, including the complexities of foreign value added tax (or sales, use or other tax) systems, our inadvertent failure to comply with all relevant foreign tax rules and regulations due to our lack of familiarity with the jurisdiction’s tax laws, and restrictions and withholdings on the repatriation of earnings;
uncertain political, regulatory and economic climates, which could result in unpredictable or frequent changes in applicable regulations or in the general business environment that could negatively impact us; and
reduced or varied protection for intellectual property rights in some countries.

These factors have caused our international costs of doing business to exceed our comparable domestic costs. A negative impact from our international business efforts could adversely affect our business, operating results and financial condition as a whole.
In addition, our ability to expand internationally and attract and retain non-U.S. subscribers may be adversely affected by concerns about the extent to which U.S. governmental and law enforcement agencies may obtain data under the Foreign Intelligence Surveillance Act and Patriot Act and similar laws and regulations. Such non-U.S. subscribers may decide that the privacy risks of storing data with a U.S.-based company outweigh the benefits and opt to seek solutions from a company based outside of the United States. In addition, certain foreign governments require local storage of their citizens’ data. If we become subject to such requirements, it may require us to increase the number of non-U.S. data centers or servers we maintain, increase our costs or adversely affect our ability to attract, retain or cost-effectively serve non-U.S. subscribers.
 
We have experienced system, software, Internet, data center and customer support center failures and have not yet implemented a complete disaster recovery plan, and any interruptions, delays or failures in our services could harm our reputation, cause our subscribers to seek reimbursement for services paid for and not received, cause our subscribers to stop referring new subscribers to us, or cause our subscribers to seek to replace us as a provider of their cloud-based and online marketing solutions.
We must be able to maintain and operate our applications and systems without interruption. Since our ability to retain and attract subscribers depends on the performance, reliability and availability of our services, as well as in the delivery of our products and services to subscribers, even minor interruptions in our service or losses of data could harm our reputation, particularly if they frequently reoccur. Our applications, network, systems, equipment, power supplies, customer support centers and data centers are subject to various points of failure, including:  
 
human error or accidents;
power loss;
equipment failure;
Internet connectivity downtime;
improper building maintenance of the buildings in which our data centers are located, either by us in the case of the data center facility we own or by our landlords in the case of our co-located data center facilities;
physical or electronic security breaches (see also “-Security and privacy breaches may harm our business”);
computer viruses;
fire, hurricane, flood, earthquake, tornado and other natural disasters;
water damage;

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terrorism;
intentional bad acts, such as sabotage and vandalism;
pandemics; and
failure by us or our vendors to provide adequate service to our equipment.
We have experienced system failures, delays and periodic interruptions in service, or outages, due to factors including power and network equipment failures; storage system failures; power outages; and network configuration failures. In addition, because platforms are complex, we have experienced outages in the course of ongoing maintenance or when new versions, enhancements and updates to applications, software or systems are released by us or third parties. For instance, in December 2016, in the course of a network core upgrade at our Provo data center, a configuration adjustment involving third party equipment resulted in an outage of approximately 16 hours that caused a loss of service to all VPS and dedicated hosting subscribers and some shared hosting subscribers of Bluehost, HostGator and certain other brands. The outage prevented us from processing new signups and affected our internal support and phone systems, impairing our ability to communicate with subscribers during its duration. We will likely experience future outages that disrupt the operation of our solutions and harm our business due to factors such as these or other factors, including the accidental or intentional actions of Internet users, current and former employees and others; cooling equipment failures; other computer failures; or other factors not currently known to us or that we consider immaterial.
Our systems supporting our web presence segment are not fully redundant, and we have not yet implemented a complete disaster recovery plan or business continuity plan. Although the redundancies we do have in place will permit us to respond, at least to some degree, to failures of applications and systems, our data centers are vulnerable in the event of failure. Most of our web presence subscribers are hosted across four U.S.-based data centers, one of which is owned by us and the rest of which are co-located. Our owned data center hosts a significant portion of our subscribers. Accordingly, any failure or downtime in these data center facilities would affect a significant percentage of our subscribers. We do not yet have adequate structures or systems in place to recover from a data center’s severe impairment or total destruction, and recovery from the total destruction or severe impairment of any of these data centers would be extremely difficult and may not be possible at all. Closing any of these data centers without adequate notice could result in lengthy, if not permanent, interruptions in the availability of our solutions and loss of vast amounts of subscriber data.
Our data centers are also susceptible to impairment resulting from electrical power outages due to the amount of power and cooling they require to operate. Since we rely on third parties to provide our data centers with power sufficient to meet our needs, we cannot control whether our data centers will have an adequate amount of electrical resources necessary to meet our subscriber requirements. We attempt to limit exposure to system downtime due to power outages by using backup generators and power supplies. However, these protections may not limit our exposure to power shortages or outages entirely. We also rely on third parties to provide Internet connectivity to our data centers and any discontinuation or disruption to our connectivity could affect our ability to provide services to our subscribers.
Our customer support centers are also vulnerable in the event of failure caused by total destruction or severe impairment. When calling our customer support services, most of our subscribers reach our customer support teams located in one of our six U.S.-based call centers. Our teams in each call center are trained to provide brand-specific support services for a discrete subset of our brands, and they do not currently have complete capability to route calls from one call center to another call center. Accordingly, if any one of these call centers were to become non-operational due to severe impairment or total destruction, our ability to re-route calls to operational call centers or to provide customer support services to any subscribers of the brand or brands that the non-operational call center had formerly managed may be compromised. A significant portion of our email and chat-based customer support is provided by an India-based support team, which is employed by a third-party service provider.
Although our email and chat-based customer support can be re-routed to our own centers, a disruption at our India customer support center could adversely affect our business.
Any of these events could materially increase our expenses or reduce our revenue, damage our reputation, cause our subscribers to seek reimbursement for services paid for and not received, cause our subscribers to stop referring new subscribers to us, and cause us to lose current and potential subscribers, which would have a material adverse effect on our operating results and financial condition. Moreover, the property and business interruption insurance we carry may not have adequate coverage to compensate us fully for losses that may occur.
If we are unable to achieve or maintain a high level of subscriber satisfaction, demand for our solutions could suffer.
We believe that our future revenue growth depends on our ability to provide subscribers with quality service that meets our stated commitments, meets or exceeds our subscribers’ evolving needs and expectations and is conducive to our ability to continue to sell new solutions to existing subscribers. We are not always able to provide our subscribers with this level of service, and our subscribers occasionally encounter interruptions in service and other technical challenges, including as a result of outages, errors or bugs in our software, or human error.

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In 2017, we are focused on improving our product, customer support and user experience within our web presence segment in order to improve our levels of customer satisfaction and retention. If this initiative is not successful, and if we are unable to provide subscribers with quality service, this may result in subscriber dissatisfaction, billing disputes and litigation, higher subscriber churn, lower than expected renewal rates and impairments to our efforts to sell additional products and services to our subscribers, and we could face damage to our reputation, claims of loss, negative publicity or social media attention, decreased overall demand for our solutions and loss of revenue, any of which could have a negative effect on our business, financial condition and operating results.
Our planned transfer of our Bluehost customer support operations to our Tempe, Arizona customer support facility presents a risk to our customer satisfaction and retention efforts in 2017. Although we believe that the move to Tempe will ultimately result in better customer support, the transition may have the opposite effect in the short term. We expect that the transition will take place in stages through the fourth quarter of 2017, and until the transition is complete, we may continue to handle some support calls from our current Orem, Utah customer support center. The morale of our customer support agents in Orem may be low due to the pending closure of the Orem office, and agents may decide to leave for other opportunities sooner than their scheduled departure dates. Either or both of these factors could result in a negative impact on Bluehost customer support, which could lead to subscriber cancellations and harm to our reputation, and generally impede our efforts to improve customer satisfaction and retention in the short term. In addition, we are consolidating our Austin, Texas support operation into our Houston, Texas support center, which could also negatively impact customer support provided from those locations during the transition period.
In addition, we may from time to time fail to meet the needs of specific subscribers in order to best meet the service expectations of our overall subscriber base. For example, we may suspend a subscriber’s website when it breaches our terms of service, harms other subscribers’ websites or disrupts servers supporting those websites, such as when a cybercriminal installs malware on a subscriber’s website without that subscriber’s authorization or knowledge. Although such service interruptions are not uncommon in a cloud-based or online environment, we risk subscriber dissatisfaction by interrupting one subscriber’s service to prevent further attacks on or data breaches for other subscribers, and this could damage our reputation and have an adverse effect on our business.
Our business depends on establishing and maintaining strong brands. If we are not able to effectively promote our brands, or if the reputation of our brands is damaged, our ability to expand our subscriber base will be impaired and our business and operating results will be harmed.
We market our solutions through various brands, including Bluehost, HostGator, iPage, Domain.com, A Small Orange, Mojo Marketplace, BigRock, ResellerClub, Constant Contact and SinglePlatform, among others.
We believe that establishing and maintaining our brands is critical to our efforts to expand our subscriber base. If we do not build awareness of our brands, we could be at a competitive disadvantage to companies whose brands are, or become, more recognizable than ours. For instance, we believe that our web presence business has been, and may continue to be, affected by the increasing tendency of consumers to search for web presence and marketing solutions using brand related search terms as opposed to unbranded search terms such as hosting, website builders or email marketing. We believe this trend has assisted competitors who have invested more heavily in, and used a broader array of marketing channels in, building consumer awareness of their brand than we have. To attract and retain subscribers and to promote and maintain our brands in response to competitive pressures, we may have to substantially increase our financial commitment to creating and maintaining distinct brand loyalty among subscribers. We plan to focus a portion of our 2017 marketing expenditures on increasing brand awareness for certain of our brands, including through radio advertising, podcasts, and television advertising; however, these efforts may not be successful in counteracting the advantage held by competitors who have invested more heavily in their brands in the past, or who are willing or able to devote more resources than we can to brand awareness going forward.
 If subscribers, as well as our third-party referral marketing, distribution and reseller partners, do not perceive our existing solutions to be reliable and of high quality, if we introduce new services or enter into new business ventures that are not favorably received by such parties, or if our brands become associated with any fraudulent or deceptive conduct on the part of our subscribers, the value of our brands could be diminished, thereby decreasing the attractiveness of our solutions to such parties. As a result, our operating results may be adversely affected by decreased brand recognition and harm to our reputation.
Security and privacy incidents or fraud may harm our business.
We collect, handle, store and transmit large amounts of sensitive, confidential, personal and proprietary information, including payment card information. Any physical or electronic security breach, virus, accident, employee error, criminal activity or malfeasance, fraudulent service plan or product order, impersonation scam perpetrated against us, security events impacting our third party service providers, intentional misconduct by cyber criminals or similar intrusion, breach or disruption could result in unauthorized access to, usage or disclosure of, or loss of, confidential information, damage to our platforms, and interruptions, delays or cessation of service to our subscribers, each of which may cause damage to our reputation and result in increased security costs, litigation, regulatory investigations or other liabilities. We have experienced security events such as

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these in the past and expect they will continue in the future. To date, none of these events have had a material effect on us, but we may experience larger and more serious incidents in the future. The risk that these types of events could seriously harm our business is likely to increase as we expand the number of technology solutions and services that we offer and expand our operations in foreign countries. In addition, we have acquired many other companies and businesses in the past and may continue to do so from time to time in the future, which may increase our risk of security or privacy breaches, including if we encounter challenges in the subscriber migration or integration process, or if we do not successfully identify security and privacy vulnerabilities through the due diligence we conduct on acquisition targets.
In addition, many states and countries in which we have subscribers have enacted regulations requiring us to notify subscribers in the event that certain subscriber information is accessed or acquired, or believed to have been accessed or acquired, without authorization, and in some cases also develop proscriptive policies to protect against such unauthorized access or acquisition. Such notifications can result in private causes of action being filed against us, or government investigations into the adequacy of security controls or handling of any security event. Should we experience a loss of protected data, efforts to enhance controls, assure compliance and address response costs or penalties imposed by such regulatory regimes could increase our costs.
Organizations generally, and Internet-based organizations in particular, remain vulnerable to targeted attacks aimed at exploiting network and system applications or weaknesses. Techniques used to obtain unauthorized access to, or to sabotage, networks and systems often are not recognized until launched against a target. Cyber criminals are increasingly using powerful new tactics including evasive applications, proxies, tunneling, encryption techniques, vulnerability exploits, buffer overflows, distributed denial of service attacks, or DDoS attacks, botnets and port scans. For example, we are frequently the targets of DDoS attacks in which attackers attempt to block subscribers’ access to our websites. If we are unable to avert a DDoS or other attack for any significant period, we could sustain substantial revenue loss from lost sales and subscriber dissatisfaction. We may not have the resources or technical sophistication to anticipate or prevent rapidly evolving types of cyber-attacks. Moreover, we may not be able to immediately detect that such an attack has been launched, if, for example, unauthorized access to our systems was obtained without our knowledge in preparation for an attack contemplated to commence in the future. Cyber attacks may target us, our subscribers, our partners, banks, credit card processors, delivery services, e-commerce in general or the communication infrastructure on which we depend. We also rely on third parties to provide physical security for most of our data centers and other facilities. Any physical security breach to our data centers or other facilities could result in unauthorized access or damage to our systems.
Our employees, including our employee and contract support agents are often targeted by, and may be vulnerable to, e-mail scams, phishing, social media or similar attacks, as well as social engineering tactics used to perpetrate fraud. We have experienced and may in the future experience security attacks that cause our support agents to divulge confidential information about us or our subscribers, or to introduce viruses, worms or other malicious software programs onto their computers, allowing the perpetrators to, among other things, gain access to our systems or our subscribers’ accounts. Our subscribers have in the past, and may in the future, use weak passwords, accidentally disclose their passwords or store them on a mobile device that is lost or stolen, or otherwise compromise the security of their data, creating the perception that our systems are not secure against third-party access when their accounts are compromised and used maliciously by third parties. In addition, if third parties with which we work, such as vendors, partners or developers, violate applicable laws or our policies, such violations may also put our information and our subscribers’ information at risk and could in turn have an adverse effect on our business and reputation.
If an actual or perceived security breach occurs, the market’s perception of our security measures could be harmed and we could lose sales and current and potential subscribers. We might also be required to expend significant capital and resources to investigate, protect against or address these problems. Any significant violations of data security could result in the loss of business, litigation and regulatory investigations and penalties that could damage our reputation and adversely affect our operating results and financial condition. Furthermore, if a high profile security breach occurs with respect to another provider of cloud-based technologies or online marketing tools, our subscribers and potential subscribers may lose trust in the security of these business models generally, which could harm our ability to retain existing subscribers or attract new ones. We cannot guarantee that our backup systems, regular data backups, security protocols, network protection mechanisms and other procedures currently in place, or that may be in place in the future, will be adequate to prevent network and service interruption, system failure, damage to one or more of our systems or data loss in the event of a security breach or attack on our network.
If we do not maintain a low rate of credit card chargebacks, protect against breach of the credit card information we store and comply with payment card industry standards, we will face the prospect of financial penalties and could lose our ability to accept credit card payments from subscribers, which would have a material adverse effect on our business, financial condition and operating results.
A majority of our revenue is processed through credit card transactions. Under current credit card industry practices, we are liable for fraudulent and disputed credit card transactions because we do not obtain the cardholder’s signature at the time of

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the transaction, even though the financial institution issuing the credit card may have authorized the transaction. Although we focus on keeping our rate of credit card refunds and chargebacks low, if our refunds or chargebacks increase, our credit card processors could require us to maintain or increase reserves, terminate their contracts with us or decline to serve as credit card processors for new joint ventures or brands, which would have an adverse effect on our financial condition.
We could also incur significant fines or lose our ability to process payments using credit cards if we fail to follow payment card industry data security standards, or PCI DSS, even if there is no compromise of subscriber information. During the course of compliance reviews during 2016, we discovered control gaps in our current adherence to the PCI DSS 3.2 standard within our web presence segment. As a normal part of our compliance programs, we are engaged with the appropriate financial partners, and are currently working on agreed-upon remediation plans to achieve compliance in timeframes acceptable to them. If we are unable to complete the remediation process within the timeframes we have agreed upon with these parties, we may incur financial penalties, our payment networks may increase the processing fees they charge to us, or we may lose our ability to process credit cards, any of which could have a material adverse effect on our financial results. In addition, we may have difficulty negotiating competitive rates with payment networks for as long as the control gaps remain.
Our failure to limit fraudulent transactions conducted on our websites, such as through the use of stolen credit card numbers, could also subject us to liability or require us to increase reserves with our credit card processors. Under credit card association rules, penalties may be imposed at the discretion of the association. Any such potential penalties would be imposed on our credit card processors by the association. Under our contracts with our card processors, we are required to reimburse the processors for such penalties. Our current level of fraud protection, based on our fraudulent and disputed credit card transaction history, is within the guidelines established by the credit card associations. However, we face the risk that we may fail to maintain an adequate level of fraud protection or that one or more credit card associations may, at any time, assess penalties against us or terminate our ability to accept credit card payments from subscribers, which would have a material adverse effect on our business, financial condition and operating results.
In addition, we could be liable if there is a breach of the credit card or other payment information we store. Online commerce and communications depend on the secure transmission of confidential information over public networks. We rely on encryption and authentication technology that we have developed internally, as well as technology that we license from third parties, to provide security and authentication for the transmission of confidential information, including subscriber credit card numbers. However, we cannot ensure that this technology can prevent breaches of the systems that we use to protect subscriber credit card data. Although we maintain network security insurance, we cannot be certain that our coverage will cover, in whole or in part, liabilities actually incurred or that insurance will continue to be available to us on reasonable terms, or at all. In addition, some of our third-party partners also collect information from transactions with our customers, and we may be subject to litigation or our reputation may be harmed if our partners fail to protect our subscribers’ information or if they use it in a manner that is inconsistent with our practices.
Data breaches can also occur as a result of non-technical issues. Under our contracts with our card processors, if there is unauthorized access to, or disclosure of, credit card information that we store, we could be liable to the credit card issuing banks for their cost of issuing new cards and related expenses.
Recent or potential future acquisitions, joint ventures and other strategic investments may not achieve the intended benefits or may disrupt our current plans and operations.
Acquisitions have historically been an important component of our growth strategy. In February 2016, we acquired Constant Contact and we have in the past acquired, and in the future may acquire, businesses and assets of other companies to increase our growth, add to our product portfolio, enhance our ability to compete in our core markets or allow us to enter new markets. We have also made strategic investments in, and entered into joint ventures with, third parties, typically with small companies focused on developing products that we believe may serve as effective new gateways to acquire new subscribers or that may appeal to our existing subscriber base. Our ability to execute these acquisitions, strategic investments and joint venture transactions depends on a number of factors, including the availability of target companies at prices and on terms acceptable to us, our ability to obtain the necessary equity, debt or other financing, and regulatory constraints. Our inability to complete anticipated acquisitions, strategic investments or joint ventures for these or other reasons may negatively impact our ability to achieve our long-term growth targets.
In addition, these transactions involve numerous risks, any of which could harm our business, including:

difficulties or delays in integrating the technologies, products, operations, billing systems, personnel or operations of an acquired business and realizing the anticipated benefits of the combined businesses, including both cost synergies and revenue synergies from cross-selling products of the acquired company into our subscriber base, or vice versa;
reliance on third parties for transition services prior to subscriber migration or difficulties in supporting and migrating acquired subscribers, if any, to our platforms, causing potential loss of such subscribers, unanticipated costs and damage to our reputation;

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disruption of our ongoing business and diversion of financial, management, operations and customer support resources from existing operations, including as a result of completing acquisitions and evaluating potential acquisitions; difficulties in applying our controls and risk management and compliance policies and practices to acquired companies and joint ventures;
integration and support of redundant solutions or solutions that are outside of our core capabilities;
the incurrence of additional debt or the issuance of equity securities, resulting in dilution to existing stockholders, in order to fund an acquisition;
assumption of debt or other actual or contingent liabilities of the acquired company, including litigation risk or risks associated with other unforeseen or undisclosed liabilities, or exposure to successor liability for any legal violations of the acquired company;
differences in the standards, procedures, policies, corporate culture and compensation structure of our company and the acquired company, resulting in difficulty assimilating or integrating the acquired organization and its talent, which could lead to unanticipated costs or inefficiencies, morale issues, increased turnover and lower productivity than anticipated, and could also adversely affect the culture of our existing organization;
the price we pay, or other resources that we devote, may exceed the value we realize, or the value we could have realized if we had allocated the purchase price or other resources to another opportunity, or unanticipated costs associated with pursuing acquisitions;
potential loss of an acquired business’ key employees, including those employees who depart prior to transferring to us, or without otherwise documenting, knowledge and information that are important to the efficient operation of the acquired business, and costs associated with efforts to retain key employees; 
potential loss of the subscribers or partners of an acquired business due to the actual or perceived impact of the acquisition and related integration activities;
potential deployment by an acquired company of its top talent to other of its business units prior to our acquisition if we do not acquire the entirety of an acquired company’s stock or assets;
difficulties associated with governance, management and control matters in majority or minority investments or joint ventures, and risk of loss of all or a substantial portion of our investment;
disruption of our business due to sellers, former employees, contractors or third-party service providers of an acquired company or business misappropriating our intellectual property, violating non-competition agreements, or otherwise causing harm to our company;
failure to properly conduct due diligence efforts, evaluate acquisitions or investments or identify liabilities or challenges associated with the companies, businesses or technologies we acquire;
obligations to third parties that arise as a result of the change of control of the acquired company;
adverse tax consequences, including exposure of our entire business to taxation in additional jurisdictions, exposure to substantial penalties, fees and costs if an acquired company failed to comply, or is alleged by regulatory authorities to have failed to comply, with relevant tax rules and regulations prior to our acquisition, or substantial depreciation or deferred compensation charges; and
accounting effects, including potential impairment charges related to long-lived assets, in process research and development, goodwill and other intangible assets and requirements that we record deferred revenue at fair value.

A key purpose of many of our smaller acquisitions, typically acquisitions of small hosting companies, has been to achieve subscriber growth, cost synergies and economies of scale by migrating customers of these companies to our platforms. However, for several of our most recent acquisitions of this type, migrations to our platforms have taken longer and been more disruptive to subscribers than we anticipated. If we are unable to improve upon our recent migration efforts and continue to experience unanticipated delays and subscriber disruption from migrations, we may not be able to achieve the expected benefits from these types of acquisitions.
During 2016, we recorded several impairment charges resulting in losses totaling $7.1 million related to our Webzai and AppMachine acquisitions, due to changing product development priorities and our revised expectations about the future expected cash flows from certain technology and capitalized software associated with these acquisitions. In addition, in the fourth quarter of 2016, we recorded an impairment charge resulting in a loss of $4.7 million related to our investment in Fortifico Limited, a company providing a billing, customer relationship management, and affiliate management solution. It is possible that we will incur additional impairment charges in the future related to our minority investments, joint ventures or acquisitions.
We also rely heavily on the representations and warranties provided to us by the sellers in our acquisitions, including as they relate to creation, ownership and rights in intellectual property, existence of open source software and compliance with laws and contractual requirements. If any of these representations and warranties are inaccurate or breached, we may incur liability for which there may be no recourse, or inadequate recourse, against the sellers, in part due to contractual time limitations and limitations of liability, or we may need to pursue costly litigation against the sellers.

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Our growing operations in India, use of an India-based service provider and India-based workforce may expose us to risks that could have an adverse effect on our costs of operations and harm our business.
We currently use an India-based third-party service provider to provide certain outsourced services to support our U.S.-based operations, including email- and chat-based customer and technical support, billing support, network monitoring and engineering and development services. We may increase our use of this provider or other India-based providers in the future. Although there are cost advantages to operating in India, significant growth in the technology sector in India has increased competition to attract and retain skilled employees and has led to a commensurate increase in compensation costs. In the future, we or our third-party service providers may not be able to hire and retain such personnel at compensation levels consistent with the existing compensation and salary structure in India. In addition, we employ our own India-based workforce. Our use of a workforce in India exposes us to disruptions in the business, political and economic environment in that region. Our operations in India require us to comply with local laws and regulatory requirements, which are complex and burdensome and of which we may not always be aware, and expose us to foreign currency exchange rate risk. Our Indian operations may also subject us to trade restrictions, reduced or inadequate protection for intellectual property rights, security breaches and other factors that may adversely affect our business. Negative developments in any of these areas could increase our costs of operations or otherwise harm our business.
We have a history of losses and may not be able to achieve or maintain profitability.
We have had a net loss in each year since inception. We had a net loss attributable to Endurance International Group Holdings, Inc. of $42.8 million for fiscal year 2014, $25.8 million for fiscal year 2015 and $72.8 million for fiscal year 2016, and we may incur losses in the future. In connection with our acquisitions, we have recorded long-lived assets at fair value. We record amortization expense in each reporting period related to the long-lived assets, which impacts the amount of net loss or income we record in each reporting period.
We have made and expect to continue to make significant expenditures to develop and expand our business. Increases in revenue and number of subscribers that we have experienced historically may not be sustainable, and our revenue may be insufficient to achieve or maintain profitability. As further discussed in “Item 7 - Management’s Discussion and Analysis of Financial Condition and Results of Operations”, our total subscriber base decreased during the twelve months ended March 31, 2017, and revenue in our web presence segment declined slightly year over year. If we are not successful in addressing the factors that have contributed to these developments, we may not be able to either return to prior levels of subscriber and revenue growth or maintain current subscriber and revenue levels, which could result in a material adverse effect on our business and financial results. We may incur significant losses in the future for these or a number of other reasons, including interest expense related to our substantial indebtedness, and the other risks described in this report, and we may encounter unforeseen expenses, difficulties, complications and delays and other unknown events.
We may need additional equity, debt or other financing in the future, which we may not be able to obtain on acceptable terms, or at all, and any additional financing may result in restrictions on our operations or substantial dilution to our stockholders.
We may need to raise funds in the future, for example, to develop new technologies, expand our business, respond to competitive pressures, acquire businesses, or respond to unanticipated situations. We may try to raise additional funds through public or private financings, strategic relationships or other arrangements. Although our credit agreement and the indenture governing our 10.875% senior notes due 2024 (which we refer to as the "Notes") limit our ability to incur additional indebtedness, these restrictions are subject to a number of qualifications and exceptions, and our credit agreement and indenture may be amended with lender or noteholder consent, as applicable, although we may not be able to obtain this consent when needed.
Our ability to obtain debt or equity funding will depend on a number of factors, including market conditions, interest rates, our operating performance and investor interest. Additional funding may not be available to us on acceptable terms or at all. If adequate funds are not available, we may be required to reduce expenditures, including curtailing our growth strategies, foregoing acquisitions or reducing our product development efforts. If we succeed in raising additional funds through the issuance of equity or convertible securities, then the issuance could result in substantial dilution to existing stockholders. If we raise additional funds through the issuance of debt securities or preferred stock, these new securities would have rights, preferences and privileges senior to those of the holders of our common stock. In addition, any preferred equity issuance or debt financing that we may obtain in the future could have restrictive covenants relating to our capital raising activities and other financial and operational matters, which may make it more difficult for us to obtain additional capital and to pursue business opportunities, including potential acquisitions. To the extent any such new indebtedness is secured and is at higher interest rates than on our existing first lien term loan facility, the interest rates on our existing first lien term loan facility could increase as a result of the “most-favored nation” pricing provision in our existing credit agreement. Further, to the extent that we incur additional indebtedness or such other obligations, the risks associated with our substantial leverage described elsewhere in this report, including our possible inability to service our debt, would increase.

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Our success depends in part on our strategic relationships and partnerships or other alliances with third parties on which we rely to acquire subscribers and to offer solutions to our subscribers and from which we license intellectual property to develop our own solutions.
In order to expand our business, we plan to continue to rely on third-party relationships and alliances, such as with referrers and promoters of our brands and solutions, as well as with our providers of solutions and services that we offer to subscribers. Identifying, negotiating, documenting and managing relationships with third parties in certain cases requires significant time and resources, and it is possible that we may not be able to devote the time and resources we expect to such relationships. Integrating and customizing third parties’ solutions with our platforms also requires us to expend significant time and resources to ensure that each respective solution works with our platforms, as well as with our other products and services. If any of the third parties on which we rely fails to perform as expected, breaches or terminates their agreement with us, or becomes engaged in a dispute with us, our reputation could be adversely affected and our business could be harmed.
We rely on third-party referral partners and other marketing partners to acquire subscribers. If these partners fail to promote our brands or to refer new subscribers to us, begin promoting competing brands in addition to or instead of ours, fail to comply with regulations, are forced to change their marketing efforts in response to new or existing regulations or cease to be viewed as credible sources of information by our potential subscribers, we may face decreased demand for our solutions, higher than expected subscriber acquisition costs, and loss of revenue. For instance, we believe that subscriber growth and subscriber acquisition costs at one of our hosting brands was negatively affected during 2016 because an important referral source began featuring several other web hosting options on their website, rather than just our brand. It is possible that in the future, this referral source will continue to add additional web hosting options or even remove us as an option, which could have a negative impact on us. Some of our third-party partners purchase our solutions and resell them to their customer bases. These partners have the direct contractual relationships with our ultimate subscribers and, therefore, we risk the loss of both our third-party partners and their customers if our services fail to meet expectations or if our partners fail to perform their obligations or deliver the level of service to the ultimate subscriber that we expect.
Our ability to offer domain name services to our subscribers depends on certain third-party relationships. For example, certain of our subsidiaries are accredited by ICANN and various other registries as a domain name registrar. If we fail to comply with domain name registry requirements or if domain name registry requirements change, we could lose our accreditation, be required to increase our expenditures, comply with additional requirements or alter our service offerings, any of which could have a material adverse effect on our business, financial condition or results of operations.
We also have relationships with product partners whose solutions, including shopping carts and security tools, we offer to our subscribers. We may be unable to continue our relationship with any of these partners if, for example, they decline to continue to work with us or are acquired by third parties. In such an event, we may not be able to continue to offer these third-party tools to our subscribers or we may be forced to find an alternative that may be inferior to the solution that we had previously offered, which could harm our business and our operating results.
We also rely on software licensed from or hosted by third parties to offer our solutions to our subscribers. In addition, we may need to obtain future licenses from third parties to use intellectual property associated with the development of our solutions, which might not be available to us on acceptable terms, or at all. Any loss of the right to use any software or other intellectual property required for the development and maintenance of our solutions could result in delays in the provision of our solutions until equivalent technology is either developed by us, or, if available, is identified, obtained and integrated. Any errors or defects in third-party software could result in errors or a failure of our solutions which could harm our business and operating results. Further, we cannot be certain that the owners’ rights in their technologies will not be challenged, invalidated or circumvented.
Constant Contact relies on some of its partners to create integrations with third-party applications and platforms used by Constant Contact’s customers. If we fail to encourage these partners to create such integrations or if we do not adequately facilitate these integrations from a technology perspective, demand for Constant Contact products could decrease, which could harm our business and operating results.
  We rely on a limited number of data centers to deliver most of our services. If we are unable to renew our data center agreements on favorable terms, or at all, our operating margins and profitability could be adversely affected and our business could be harmed. In addition, our ownership of our largest data center subjects us to potential costs and risks associated with real property ownership.
We currently serve most of our subscribers from five data center facilities located in Massachusetts (three), Texas, and Utah. We own the Utah data center and occupy the remaining data centers pursuant to co-location service agreements with third-party data center facilities which have built and maintain the co-located data centers for us and other parties. Although we own the servers in these data centers and engineer and architect the systems upon which our platforms run, we do not control the operation of the facilities we do not own.

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The terms of our existing co-located data center agreements vary in length and expire over a period ranging from 2017 through 2021. The owners of these or our other co-located data centers have no obligation to continue such arrangements beyond their current terms, nor are they obligated to renew their agreements with us on terms acceptable to us, or at all.
Our existing co-located data center agreements may not provide us with adequate time to transfer operations to a new facility in the event of early termination or if we were unable to negotiate a short-term transition arrangement or renew these agreements on terms acceptable to us. If we were required to move our equipment to a new facility without adequate time to plan and prepare for such migration, we would face significant challenges due to the technical complexity, risk and high costs of the relocation. Any such migration would result in significant costs for us and significant downtime for large numbers of our subscribers. This could damage our reputation and cause us to lose current and potential subscribers, which would harm our operating results and financial condition.
If we are able to renew the agreements on our existing co-located data center facilities, we expect that the lease rates will be higher than those we pay under our existing agreements. If we fail to increase our revenue by amounts sufficient to offset any increases in lease rates for these facilities, our operating results may be materially and adversely affected.
We currently intend to continue to contract with third-party data center operators, but we could be forced to re-evaluate those plans depending on the availability and cost of data center facilities, the ability to influence and control certain design aspects of the data center, and economic conditions affecting the data center operator’s ability to add additional facilities.
With respect to the data center facility that we own, we are subject to risks, and may incur significant costs, related to our ownership of the facility and the land on which it is located, including costs or risks related to building repairs or upgrades and compliance with various federal, state and local laws applicable to real property owners, including environmental laws.
If our solutions and software contain serious errors or defects, or if human error on our part results in damage to our subscribers’ businesses, then we may lose revenue and market acceptance and may incur costs to defend or settle claims.
Complex technology platforms, software applications and systems such as ours often contain errors or defects, such as errors in computer code or other systems errors, particularly when first introduced or when new versions, enhancements or updates are released. Because we also rely on third parties to develop many of our solutions, our products and services may contain additional errors or defects as a result of the integration of the third party’s product. Despite quality assurance measures, internal testing and beta testing by our subscribers, we cannot guarantee that our current and future solutions will not be free of serious defects, which could result in lost revenue or a delay in market acceptance.
Since our subscribers use our solutions to, among other things, maintain an online presence for their business, it is not uncommon for subscribers to allege that errors, defects, or other performance problems result in damage to their businesses. They could elect to cancel or not to renew their agreements, delay or withhold payments to us, or bring claims or file suit seeking significant compensation from us for the losses they or their businesses allege to have suffered. For instance, from time to time, our customer support personnel have inadvertently deleted subscriber data due to human error, technical problems or miscommunication with customers. These lost data cases have sometimes led to subscribers commencing litigation against us, settlement payments to subscribers, subscription cancellations, and negative social media attention. Although our subscriber agreements typically contain provisions designed to limit our exposure to specified claims, including data loss claims, existing or future laws or unfavorable judicial decisions could negate or diminish these limitations. Even if not successful, defending against claims brought against us can be time-consuming and costly and could seriously damage our reputation in the marketplace, making it harder for us to acquire and retain subscribers.
Because we are required to recognize revenue for our subscription-based services over the term of the applicable subscriber agreement, changes in our sales may not be immediately reflected in our operating results. In addition, we may not have adequate reserves in the event that our historical levels of refunds increase, which could adversely affect our liquidity and profitability.
We recognize revenue from our subscribers ratably over the respective terms of their agreements with us in accordance with U.S. generally accepted accounting principles. These contracts are generally for service periods of up to 36 months. Accordingly, increases in sales during a particular period do not translate into corresponding increases in revenue during that same period, and a substantial portion of the revenue that we recognize during a quarter is derived from deferred revenue from our agreements with subscribers that we entered into during previous quarters.
As a result, we may not generate net earnings despite substantial sales activity during a particular period, since we are not allowed under applicable accounting rules to recognize all of the revenue from these sales immediately, and because we are required to record a significant portion of our related operating expenses during that period. Conversely, the existence of substantial deferred revenue may prevent deteriorating sales activity from becoming immediately apparent in our reported operating results.

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In connection with our domain registration services, as a registrar, we are required under our agreements with domain registries to prepay the domain registry for the term for which a domain is registered. We recognize this prepayment as an asset on our consolidated balance sheet and record domain revenue and the domain registration expense ratably over the term that a domain is registered. This cash payment to the domain registry may lead to fluctuations in our liquidity that is not immediately reflected in our operating results.
In addition, our standard terms of service permit our subscribers to seek refunds from us in certain instances, and we maintain reserves to provide such refunds. The amount of such reserves is based on the amount of refunds that we have provided in the past. If our actual level of refund claims exceeds our estimates and our refund reserves are not adequate to cover such claims, our liquidity or profitability could be adversely affected. Furthermore, if we experience an unexpected decline in our revenue, we may not be able to adjust spending in a timely manner to compensate for such shortfall, and any significant shortfall in revenue relative to planned expenditures could adversely affect our business and operating results.

We are currently undergoing a period of significant management transition, which could be disruptive to our business.

Over the course of March and April 2017, we announced three senior executive officer transitions:

On April 17, 2017, we announced that our board of directors and our chief executive officer Hari Ravichandran adopted a CEO transition plan whereby Mr. Ravichandran will remain CEO and serve as a board member while we conduct a search to identify his successor. Given the significant expansion of our business in recent years, the substantial focus on free cash flow generation and risk management, and the previously disclosed SEC investigation regarding non-GAAP metrics, the Board decided, and Mr. Ravichandran agreed, to accelerate CEO succession planning.
On April 3, 2017, Kenneth Surdan informed us of his intention to resign from his position as our chief product officer. The effective date of Mr. Surdan’s resignation has not been determined yet, but is expected to be in July 2017.
On March 1, 2017, Ronald LaSalvia resigned as our president and chief operating officer and transitioned to a senior leadership role within our web presence segment.

Due to these transitions, we are currently conducting a search for a chief executive officer, an executive vice president, technology, and a chief operating officer. We are also continuing our ongoing search for a chief information officer.

Because Mr. Ravichandran is expected to remain CEO until his successor is found, Mr. Surdan is expected to remain with us through July, and Mr. LaSalvia is expected to remain with the company in a different position, we believe we are well positioned to achieve a smooth transition. However, these management changes nevertheless have the potential to disrupt our operations for a number of reasons, including: diversion of efforts of our remaining executive management team towards managing the transition; insufficient management resources to drive key business initiatives forward; deterioration of morale and potential departures among employees who worked closely with the transitioning executives; difficulty attracting new employees due to the impression of instability that the transitions may create; and potential disputes with the transitioning executives over non-disclosure, non-competition and/or non-solicitation covenants.

These changes also increase our dependency on the members of the senior executive team who are remaining with us. These individuals are not contractually obligated to remain employed by us and may leave at any time. Such a departure could be particularly disruptive in light of the other management transitions we are currently undergoing. In addition, the loss of any of these individuals could significantly delay, prevent the achievement of or make it more difficult for us to pursue and execute on our business objectives, and could have an adverse effect on our business, financial condition and operating results.

We also expect to incur costs related to these management changes, including severance payments to Messrs. Ravichandran and Surdan, and recruitment costs, including sign-on bonuses, equity awards and potential relocation payments, related to the hiring of the new executives.

Our growth will be adversely affected if we cannot continue to successfully retain, hire, train and manage our key employees, particularly engineering, development and other technical employees, who are often in high demand.
Our ability to successfully pursue our growth strategy will depend on our ability to attract, retain and motivate key employees across our business. In particular, we are dependent on our platform and software engineers. Our engineering, development and technology teams have undergone several management transitions and a significant amount of organizational change in recent years. As a recent example, Ken Surdan, our chief product officer, informed us in March of his intention to resign after a transition period which is expected to end in July 2017. These frequent transitions, combined with high demand from other technology companies for skilled engineering and technical employees, is likely to make it challenging to retain

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these employees or hire replacements if they leave. Difficulties retaining, hiring or motivating these employees may jeopardize our engineering, development initiatives, some of which are integral to achieving our financial and operational goals for 2017, and could impact our ability to effectively maintain and upgrade our platforms and remain competitive.
We also depend upon employees who manage our sales and service employees, and, as we grow internationally, those employees managing our operations outside of the United States. We face intense competition for employees from numerous technology, software and manufacturing companies, and we cannot ensure that we will be able to attract, integrate or retain additional qualified employees in the future or at compensation levels consistent with our existing compensation and salary structure. In particular, candidates making employment decisions, particularly in high-technology industries, often consider the value of any equity they may receive in connection with their employment. As a result, any significant volatility in the market price of our common stock or concerns by potential employees about the performance of our stock may adversely affect our ability to attract or retain highly skilled engineers and marketing personnel. In addition, the recent transitions in our senior management team could create an impression of instability and make it more difficult and expensive for us to attract and hire qualified employees.
If we are unable to attract new employees and retain our current employees, we may not be able to develop and maintain our services at the same levels as our competitors, and we may therefore lose subscribers and market share. Our failure to attract and retain qualified individuals could have an adverse effect on our ability to execute on our business objectives and, as a result, our ability to compete could decrease, our operating results could suffer and our revenue could decrease. In particular, if we are unable to recruit an adequate number of qualified employees in a timely manner at our Tempe, Arizona call center facility to cover the customer service and support activities that we intend to transfer from our Orem, Utah customer support center, the move may be more disruptive to subscribers or more costly to us than we expect, and we may not realize the anticipated benefits of the move.
We are subject to governmental regulation and other legal obligations, particularly related to privacy, data protection and information security, and we are subject to consumer protection laws that regulate our marketing practices and prohibit unfair or deceptive acts and practices. Our actual or perceived failure to comply with such obligations could harm our business. Compliance with such laws could also impair our efforts to maintain and expand our subscriber base and provide certain of our product offerings, and thereby decrease our revenue.
The U.S. Federal Trade Commission, or FTC, and various state and local governments and agencies regularly use their authority under laws prohibiting unfair and deceptive marketing and trade practices to investigate and penalize companies for practices related to the collection, use, handling, disclosure, and security of personal data of U.S. consumers. In addition, in connection with the marketing, telemarketing or advertisement of our products and services by us or our affiliates, we could be the target of claims relating to false, deceptive or noncompliant advertising or marketing practices, including under the auspices of the FTC and state consumer protection statutes.
In the European Union, or EU, and in other jurisdictions outside of the United States, we could be the target of similar claims under consumer protection laws, regulation of cloud services, ecommerce and distance selling regulation, advertising regulation, unfair competition rules or similar legislation. Online digital services may be subject to increased scrutiny in the near future given their rapid growth in recent years. For example, beginning in December 1, 2015, the UK Competition and Markets Authority, or the CMA, conducted a review of compliance with UK consumer protection laws in the cloud storage sector. As part of that effort, the CMA contacted a number of cloud storage companies, including our UK subsidiary, JDI Backup Ltd, or JDI, requesting that information be provided on a voluntary basis. JDI provided the CMA with the requested information and has changed its terms of service and disclosures to comply with undertakings it gave to the CMA.
If we are found to have breached any consumer protection, ecommerce and distance selling, advertising, unfair competition laws or similar legislation in any country or any laws regulating cloud services, we may be subject to enforcement actions that require us to change our business practices in a manner which may negatively impact revenue, as well as litigation, fines, penalties and adverse publicity that could cause our subscribers to lose trust in us, which could have an adverse effect on our reputation and business in a manner that harms our financial position. Among other things, our failure to implement any required consumer protection or regulatory disclosures on our various brand websites could subject us to adverse regulatory action, litigation or other adverse consequences. We also rely on third parties to provide marketing and advertising of our products and services, and we could be liable for, or face reputational harm as a result of, their marketing practices if, for example, they fail to comply with applicable statutory and regulatory requirements.
We collect personally identifiable information and other data from our subscribers and prospective subscribers. We use this information to provide services to our subscribers, to support, expand and improve our business and, subject to each subscriber’s or prospective subscriber’s right to decline or opt out, we may use this information to market other products and services to them. We may also share subscribers’ personally identifiable information with certain third parties as authorized by the subscriber or as described in the applicable privacy policy.

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The U.S. federal and various state and foreign governments have adopted or proposed guidelines or rules for the collection, distribution, use and storage of information collected from or about consumers or their devices, and the FTC and many state attorneys general are applying federal and state consumer protection laws, including in novel ways, to impose standards for the online collection, use and dissemination of data. Furthermore, these obligations may be interpreted and applied in a manner that is inconsistent from one jurisdiction to another and may conflict with other requirements or our practices. Any failure or perceived failure by us to comply with rapidly evolving privacy or security laws, policies (including our own stated privacy policies), legal obligations or industry standards or any security incident that results in the unauthorized release or transfer of personally identifiable information or other subscriber data may result in governmental enforcement actions, litigation, fines and penalties and/or adverse publicity and could cause our subscribers to lose trust in us, which could have an adverse effect on our reputation and business.
In addition, several foreign countries and governmental bodies, including the countries of the EU and Canada, have laws and regulations dealing with the collection and use of personal data obtained from their residents, which are often more restrictive than those in the United States. Laws and regulations in these jurisdictions apply broadly to the collection, use, storage, disclosure and security of personal information that identifies or may be used to identify an individual, such as names, contact information, and, in some jurisdictions, certain unique identifiers. These laws and regulations are subject to frequent revisions and differing interpretations, and have generally become more stringent over time.
The data privacy regime in the EU includes certain directives which, among other things, require EU member states to regulate the processing and movement of personal data, marketing and the use of cookies. Each EU member state has transposed the requirements of these directives into its own national data privacy regime, and therefore the laws differ from jurisdiction to jurisdiction. We are also subject to the supervision of local data protection authorities in those jurisdictions where we are established or otherwise subject to applicable law, as well as to evolving EU laws on data export, as we may transfer personal data from the EU to other jurisdictions.
Future laws or regulations, or modifications to existing laws or regulations, could impair our ability to collect, transfer and/or use user information that we use to provide targeted advertising to our users, thereby impairing our ability to maintain and grow our subscriber base and increase revenue. Future restrictions on the collection, use, transfer, sharing or disclosure of our subscribers’ data or additional requirements for obtaining the consent of subscribers for the use and disclosure of such information could require us to modify our solutions and features, possibly in a material manner, and could limit our ability to develop new services and features. For example, the new EU-wide General Data Protection Regulation, or GDPR, entered into force in May 2016 will become applicable on May 25, 2018, replacing the data protection laws of each EU member state. The GDPR will implement more stringent operational requirements for processors and controllers of personal data, including, for example, expanded disclosures about how personal information is to be used, limitations on retention of information, increased requirements to erase an individual’s information upon request, mandatory data breach notification requirements and higher standards for data controllers to demonstrate that they have obtained valid consent for certain data processing activities. It also significantly increases penalties for non-compliance, including where we act as a service provider (e.g. data processor). If our privacy or data security measures fail to comply with applicable current or future laws and regulations, we may be subject to litigation, regulatory investigations, or enforcement actions (including enforcement notices requiring us to change the way we use personal data or our marketing practices, fines, or other liabilities), as well as negative publicity and a potential loss of business. Under the GDPR, fines of up to 20,000,000 Euros or up to 4% of the total worldwide annual turnover of the preceding financial year may be assessed. Moreover, if future laws and regulations limit our subscribers’ or prospective subscribers’ ability to use and share personal data or our ability to store, process and share personal data, demand for our solutions could decrease, our costs could increase, and our business, results of operations and financial condition could be harmed.
In recent years, U.S. and European lawmakers and regulators have expressed concern over the use of third-party cookies, web beacons and similar technology for online behavioral advertising. In the EU, informed consent is required for the placement of a cookie on a user’s device. The current European laws that cover the use of cookies and similar technology and marketing online or by electronic means are under reform. These laws are expected when implemented to alter rules on third-party cookies, web beacons and similar technology for online behavioral advertising and to impose stricter requirements on companies using these tools. Regulation of cookies and web beacons may lead to broader restrictions on our research activities, including efforts to understand users’ Internet usage. Such regulations may have a chilling effect on businesses, such as ours, that collect and use online usage information in order to attract and retain customers and may increase the cost of maintaining a business that collects or uses online usage information, increase regulatory scrutiny and increase the potential for civil liability under consumer protection laws. In response to marketplace concerns about the usage of third-party cookies and web beacons to track user behaviors, providers of major browsers have included features that allow users to limit the collection of certain data in general or from specified websites, and some regulatory authorities have been advocating the development of browsers that block cookies by default. These developments could impair our ability to collect user information that helps us provide more targeted advertising to our users. If such technology is widely adopted, it could adversely affect our business, given our use of cookies and similar technologies to target our marketing.

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Furthermore, the U.S. Controlling the Assault of Non Solicited Pornography and Marketing Act of 2003, or CAN SPAM Act, establishes certain requirements for commercial email messages and specifies penalties for the transmission of commercial email messages that are intended to deceive the recipient as to source or content. The CAN SPAM Act, among other things, obligates the sender of commercial emails to provide recipients with the ability to opt out of receiving future emails from the sender. In addition, some states and countries have passed laws regulating commercial email practices that are significantly more punitive and difficult to comply with than the CAN SPAM Act, such as Canada’s Anti-Spam Legislation, or CASL. Some portions of state laws of this type may not be pre-empted by the CAN SPAM Act. The ability of our subscribers’ customers to opt out of receiving commercial emails may minimize the effectiveness of our products, particularly Constant Contact’s email marketing product. Moreover, non-compliance with the CAN SPAM Act carries significant financial penalties. If we were found to be in violation of the CAN SPAM Act, applicable state laws not pre-empted by the CAN SPAM Act, or similar foreign laws regulating the distribution of commercial email, whether as a result of violations by our subscribers or if we were deemed to be directly subject to and in violation of these requirements, we could be required to pay penalties, which would adversely affect our financial performance and significantly harm our business, and our reputation would suffer. We also may be required to change one or more aspects of the way we operate our business, which could impair our ability to attract and retain subscribers or could increase our operating costs.
We rely on third parties to carry out a number of services for us, including processing personal data on our behalf, and while we enter into contractual arrangements to help ensure that they only process such data according to our instructions and have sufficient security measures in place, any security breach or non-compliance with our contractual terms or breach of applicable law by such third parties could result in governmental enforcement actions, litigation, fines and penalties or adverse publicity and could cause our subscribers to lose trust in us, which could have an adverse impact on our reputation and business.
New laws, regulations or standards or new interpretations of existing laws, regulations or standards, including those in the areas of data security, data privacy, consumer protection and regulation of email providers, could require us to incur additional costs and restrict our business operations. In addition, there is a risk that we could be held subject to legislation in countries where we reasonably thought the laws did not apply to us. Failure by us to comply with applicable requirements may result in governmental enforcement actions, litigation, fines and penalties or adverse publicity, which could have an adverse effect on our reputation and business.
Failure to adequately protect and enforce our intellectual property rights could substantially harm our business and operating results.
We have devoted substantial resources to the development of our intellectual property, proprietary technologies and related processes. In order to protect our intellectual property, proprietary technologies and processes, we rely upon a combination of trademark, patent and trade secret law, as well as confidentiality procedures and contractual restrictions. These afford only limited protection, may not prevent disclosure of confidential information, may not provide an adequate remedy in the event of misappropriation or unauthorized disclosure, and may not now or in the future provide us with a competitive advantage. Despite our efforts to protect our intellectual property rights, unauthorized parties, including employees, subscribers and third parties, may make unauthorized or infringing use of our products, services, software and other functionality, in whole or in part, or obtain and use information that we consider proprietary.
Policing our proprietary rights and protecting our brands and domain names is difficult and costly and may not always be effective. In addition, we may need to enforce our rights under the laws of countries that do not protect proprietary rights to as great an extent as do the laws of the United States and any changes in, or unexpected interpretations of, the intellectual property laws in any country in which we operate may compromise our ability to enforce our intellectual property rights. To the extent we expand our international activities, our exposure to unauthorized copying and use of our trademarks, products and proprietary information may increase.
We have registered, or applied to register, the trademarks associated with several of our leading brands in the United States and in certain other countries. Competitors may have adopted, and in the future may adopt, service or product names similar to ours, which could impede our ability to build our brands’ identities and possibly lead to confusion. In addition, there could be potential trade name or trademark infringement claims brought by owners of other registered trademarks or trademarks that incorporate variations of the terms or designs of one of our trademarks.
Litigation or proceedings before the U.S. Patent and Trademark Office or other governmental authorities and administrative bodies in the United States and abroad may be necessary to enforce our intellectual property rights or to defend against claims of infringement or invalidity. Such litigation or proceedings could be costly, time-consuming and distracting to our management, result in a diversion of resources, the impairment or loss of portions of our intellectual property, and have a material adverse effect on our business and operating results. There can be no assurance that our efforts to enforce or protect our proprietary rights will be adequate or that our competitors will not independently develop similar technology. In addition, the legal standards relating to the validity, enforceability and scope of protection of intellectual property rights on the Internet

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are uncertain and still evolving. Our failure to meaningfully establish and protect our intellectual property could result in substantial costs and diversion of resources and could substantially harm our business and operating results.
We could incur substantial costs as a result of any claim of infringement of another party’s intellectual property rights.
In recent years, there has been significant litigation in the United States and abroad involving patents and other intellectual property rights. Companies providing Internet-based products and services are increasingly bringing and becoming subject to suits alleging infringement of proprietary rights, particularly patent rights, and to the extent we face increasing competition, or if we become more visible or successful, the possibility of intellectual property infringement claims may increase. In addition, our exposure to risks associated with the use of intellectual property may increase as a result of acquisitions that we make or our use of software licensed from or hosted by third parties, as we have less visibility into the development process with respect to such technology or the care taken to safeguard against infringement risks. Third parties may make infringement and similar or related claims after we have acquired or licensed technology that had not been asserted prior to our acquisition or license.
Many companies are devoting significant resources to obtaining patents that could affect many aspects of our business. Since we do not have a significant patent portfolio, this may prevent us from deterring patent infringement claims, and our competitors and others may now and in the future have significantly larger and more mature patent portfolios than we have.
We have filed several patent applications in the United States and foreign counterpart filings for some of those applications. Although some of these applications have issued to registration, we cannot assure you that patents will issue from every patent application, or that we will prosecute every application to registration, that patents that issue from our applications will give us the protection that we seek, or that any such patents will not be challenged, invalidated or circumvented. Any
patents that may issue in the future from our pending or future patent applications may not provide sufficiently broad protection and may not be enforceable in actions against alleged infringers.
The risk of patent litigation has been amplified by the increase in certain third parties, so-called “non-practicing entities,” whose sole business is to assert patent claims and against which our own intellectual property portfolio may provide little deterrent value. We could incur substantial costs in prosecuting or defending any intellectual property litigation and we have incurred such costs in the past. If we sue to enforce our rights or are sued by a third party that claims that our solutions infringe its rights, the litigation could be expensive and could divert our management’s time and attention. Even a threat of litigation could result in substantial expense and time.
Furthermore, because of the substantial amount of discovery required in connection with intellectual property litigation, there is a risk that some of our confidential information could be compromised by disclosure. In addition, during the course of any such litigation, there could be public announcements of the results of hearings, motions or other interim proceedings or developments. If securities analysts or investors perceive these results to be negative, it could have a substantial adverse effect on the price of our common stock.
Any intellectual property litigation to which we might become a party, or for which we are required to provide indemnification, may require us to do one or more of the following:

cease selling or using solutions that incorporate the intellectual property that our solutions allegedly infringe;
make substantial payments for legal fees, settlement payments or other costs or damages;
obtain a license or enter into a royalty agreement, which may not be available on reasonable terms or at all, to sell or use the relevant technology; or redesign the allegedly infringing solutions to avoid infringement, which could be costly, time-consuming or impossible. If we are required to make substantial payments or undertake any of the other actions noted above as a result of any intellectual property infringement claims against us, our business or operating results could be harmed.
In addition, some of our agreements with partners and others require us to indemnify those parties for third-party intellectual property infringement claims, which would increase the cost to us resulting from an adverse ruling on any such claim.
Our use of “open source” software could adversely affect our ability to sell our services and subject us to possible litigation.
We use open source software, such as MySQL and Apache, in providing a substantial portion of our solutions, and we may incorporate additional open source software in the future. Such open source software is generally licensed by its authors or other third parties under open source licenses. If we fail to comply with these licenses, we may be subject to certain conditions, including requirements that we offer our solutions that incorporate the open source software for no cost; that we make available source code for modifications or derivative works we create based upon, incorporating or using the open source software; and/or that we license such modifications or derivative works under the terms of the particular open source license. In addition, if a third-party software provider has incorporated open source software into software that we license from such provider, we could

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be required to disclose any of our source code that incorporates or is a modification of such licensed software. If an author or other third party that distributes such open source software were to allege that we had not complied with the conditions of one or more of these licenses, we could be required to incur significant legal expenses defending such allegations and could be subject to significant damages, enjoined from the sale of our solutions that contained the open source software, and required to comply with the foregoing conditions, which could disrupt the distribution and sale of some of our solutions. In addition, there have been claims challenging the ownership of open source software against companies that incorporate open source software into their products. As a result, we could be subject to suits by parties claiming ownership of what we believe to be open source software. Such litigation could be costly for us to defend, have a negative effect on our operating results and financial condition or require us to devote additional research and development resources to change our products.
We could face liability, or our reputation might be harmed, as a result of the activities of our subscribers, the content of their websites, the data they store on our servers or the emails that they send.
Our role as a provider of cloud-based solutions, including website hosting services, domain registration services and email marketing, may subject us to potential liability for the activities of our subscribers on or in connection with their websites or domain names or for the data they store on or send using our servers. Although our subscriber terms of use prohibit illegal use of our services by our subscribers and permit us to take down websites or take other appropriate actions for illegal use, subscribers may nonetheless engage in prohibited activities or upload or store content with us in violation of applicable law or the subscriber’s own policies, which could subject us to liability.
Several U.S. federal statutes may apply to us with respect to various subscriber activities:
the Digital Millennium Copyright Act of 1998, or DMCA, provides recourse for owners of copyrighted material who believe that their rights under U.S. copyright law have been infringed on the Internet. Under the DMCA, based on our current business activity as an online service provider that does not monitor, own or control website content posted by our subscribers, we generally are not liable for infringing content posted by our subscribers or other third parties, provided that we follow the procedures for handling copyright infringement claims set forth in the DMCA. Generally, if we receive a proper notice from, or on behalf of, a copyright owner alleging infringement of copyrighted material located on websites we host, and we fail to expeditiously remove or disable access to the allegedly infringing material or otherwise fail to meet the requirements of the safe harbor provided by the DMCA, the copyright owner may seek to impose liability on us. Technical mistakes in complying with the detailed DMCA take-down procedures could subject us to liability for copyright infringement.
the Communications Decency Act of 1996, or CDA, generally protects interactive computer service providers such as us, from liability for certain online activities of their customers, such as the publication of defamatory or other objectionable content. As an interactive computer services provider, we do not monitor hosted websites or prescreen the content placed by our subscribers on their sites. Accordingly, under the CDA, we are generally not responsible for the subscriber-created content hosted on our servers. However, the CDA does not apply in foreign jurisdictions and we may nonetheless be brought into disputes between our subscribers and third parties which would require us to devote management time and resources to resolve such matters and any publicity from such matters could also have an adverse effect on our reputation and therefore our business.
in addition to the CDA, the Securing the Protection of our Enduring and Established Constitutional Heritage Act, or the SPEECH Act, provides a statutory exception to the enforcement by a U.S. court of a foreign judgment that is less protective of free speech than the United States. Generally, the exception applies if the law applied in the foreign court did not provide at least as much protection for freedom of speech and press as would be provided by the First Amendment of the U.S. Constitution or by the constitution and law of the state in which the U.S. court is located, or if no finding of a violation would be supported under the First Amendment of the U.S. Constitution or under the constitution and law of the state in which the U.S. court is located. Although the SPEECH Act may protect us from the enforcement of foreign judgments in the United States, it does not affect the enforceability of the judgment in the foreign country that issued the judgment. Given our international presence, we may therefore, nonetheless, have to defend against or comply with any foreign judgments made against us, which could take up substantial management time and resources and damage our reputation.   
Although these statutes and case law in the United States have generally shielded us from liability for subscriber activities to date, court rulings in pending or future litigation, or future legislative or regulatory actions, may narrow the scope of protection afforded us under these laws. Several court decisions arguably have already narrowed the scope of the immunity provided to interactive computer services in the United States under the CDA. In addition, laws governing these activities are unsettled in many international jurisdictions, or may prove difficult or impossible for us to comply with in some international jurisdictions. Also, notwithstanding the exculpatory language of these bodies of law, we may be embroiled in complaints and lawsuits which, even if ultimately resolved in our favor, add cost to our doing business and may divert management’s time and attention. Finally, other existing bodies of law, including the criminal laws of various states, may be deemed to apply or new statutes or regulations may be adopted in the future, any of which could expose us to further liability and increase our costs of doing business.

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In addition, our email marketing subscribers could also use our email marketing products or website to transmit negative messages or website links to harmful applications, reproduce and distribute copyrighted material or the trademarks of others without permission, or report inaccurate or fraudulent data or information. Any such use of our email marketing products could damage our reputation and we could face claims for damages, copyright or trademark infringement, defamation, negligence or fraud. Moreover, our email marketing customers’ promotion of their products and services through our email marketing products may not comply with federal, state and foreign laws.
We cannot predict whether our role in facilitating these activities would expose us to liability under these laws. Even if claims asserted against us do not result in liability, we may incur substantial costs in investigating and defending such claims. If we are found liable for our customers’ activities, we could be required to pay fines or penalties, redesign business methods or otherwise expend resources to remedy any damages caused by such actions and to avoid future liability.
We may face liability for disputes in connection with ownership or control of subscriber accounts, domain names or email contact lists or in connection with domain names we own, or for their misappropriation by third parties.
As a provider of cloud-based solutions, including as a registrar of domain names and related services, we from time to time become aware of disputes over ownership or control of subscriber accounts, websites, domain names or email contact lists. For example, disputes may arise as a result of a subscriber engaging a webmaster or other third party to help set up a web hosting account, register or renew a domain name, build a website, upload content, or set up email or other services.
We could face potential claims of tort law liability for our failure to renew a subscriber’s domain, and we have faced such liability in the past. We could also face potential tort law liability for our role in the wrongful transfer of control or ownership of accounts, websites or domain names. The safeguards and procedures we have adopted may not be successful in insulating us against liability from such claims in the future. In addition, we face potential liability for other forms of account, website or domain name “hijacking,” including misappropriation by third parties of subscriber accounts, websites or domain names and attempts by third parties to operate accounts, websites or domain names or to extort the subscriber whose accounts, websites or domain names were misappropriated. Furthermore, our risk of incurring liability for a security breach on or in connection with a subscriber account, website or domain name would increase if the security breach were to occur following our sale to a subscriber of security products that proved ineffectual in preventing it. Finally, we are exposed to potential liability as a result of our domain privacy service, wherein the identity and contact details for the domain name registrant are masked. Although our terms of service reserve the right to provide the underlying WHOIS information and/or to cancel privacy services on domain names giving rise to domain name disputes, including when we receive reasonable evidence of an actionable harm, the safeguards we have in place may not be sufficient to avoid liability, which could increase our costs of doing business.
Occasionally a subscriber may register a domain name that is identical or similar to another party’s trademark or the name of a living person. Disputes involving registration or control of domain names are often resolved through the Uniform Domain Name Dispute Resolution Policy, or UDRP, ICANN’s administrative process for domain name dispute resolution, or through litigation under the Anticybersquatting Consumer Protection Act, or ACPA, or under general theories of trademark infringement or dilution. The UDRP generally does not impose liability on registrars, and the ACPA provides that registrars may not be held liable for registering or maintaining a domain name absent a showing of bad faith, intent to profit or reckless disregard of a court order by the registrar. However, we may face liability if we fail to comply in a timely manner with procedural requirements under these rules. In addition, these processes typically require at least limited involvement by us and, therefore, increase our costs of doing business. Moreover, as the owner of domain name portfolios containing domains that we are providing for resale, we may face liability if one or more domain names in our portfolios is alleged to violate another party’s trademark. While we screen the domains we acquire to mitigate the risk of third-party claims of trademark infringement, we may nonetheless inadvertently register or acquire domains that infringe or allegedly infringe third-party rights. Moreover, advertisements displayed on websites associated with domains registered by us may contain allegedly infringing content placed by third parties.
We are subject to export controls and economic sanctions laws that could impair our ability to compete in international markets and subject us to liability if we are not in full compliance with applicable laws.
Our business activities are subject to various restrictions under U.S. export controls and trade and economic sanctions laws, including the U.S. Commerce Department’s Export Administration Regulations and economic and trade sanctions regulations maintained by OFAC. Failure to comply with these laws and regulations could subject us to civil or criminal penalties, government investigations, and reputational harm. In addition, if our third-party resellers fail to comply with these laws and regulations in their dealings, we could face potential liability or penalties for violations. Furthermore, U.S. export control laws and economic sanctions laws prohibit certain transactions with U.S. embargoed or sanctioned countries, governments, persons and entities.
Although we take precautions and have implemented, and continue to seek to enhance, compliance measures to prevent transactions with U.S. sanction targets, from time to time we have identified, and we expect to continue to identify, instances of non-compliance with these laws, rules and regulations and transactions which we are required to block and report to OFAC. In

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addition, as a result of our acquisition activities, we have acquired, and we may acquire in the future, companies for which we could face potential liability or penalties for violations if they have not implemented sufficient compliance measures to prevent transactions with targets of U.S. and other applicable sanctions laws. Our failure to comply with these laws, rules and regulations could result in negative consequences to us, including government investigations, penalties and reputational harm.
Changes in our solutions or changes in export and import regulations may create delays in the introduction and sale of our solutions in international markets, prevent our subscribers with international operations from deploying our solutions or, in some cases, prevent the export or import of our solutions to certain countries, governments or persons altogether. Any limitations or prohibitions on, or delays affecting, our ability to export or sell our solutions could adversely affect our business, financial condition and operating results.
Due to the global nature of our business, we could be adversely affected by violations of anti-bribery laws.
The global nature of our business requires us (including our employees and business partners or agents acting on our behalf) to comply with laws and regulations that prohibit bribery and corruption anywhere in the world. The FCPA, the U.K. Bribery Act 2010, or the Bribery Act, and similar anti-bribery laws in India, Brazil or other jurisdictions where we do business generally prohibit companies and their intermediaries from making improper payments to government officials and other persons for the purpose of obtaining or retaining business or an improper business advantage. In addition, the FCPA requires public companies to maintain records that accurately and fairly represent their transactions and have an adequate system of internal accounting controls. We currently operate, and plan to expand our operations, in areas of the world that have a reputation for heightened risks of corruption and, in certain circumstances, compliance with anti-bribery laws may conflict with local customs and practices. In addition, changes in laws could result in increased regulatory requirements and compliance costs which could adversely affect our business, financial condition and results of operations. We cannot assure that our employees, business partners or other agents will not engage in prohibited conduct and expose us to the risk of liability under the FCPA, the Bribery Act, or other anti-bribery laws. If we are found to be in violation of the FCPA, the Bribery Act or other anti-bribery laws, we could suffer criminal and civil penalties, other sanctions, and reputational damage, which could have a material adverse effect on our business.
Impairment of goodwill and other intangible assets would result in a decrease in earnings.
Current accounting rules provide that goodwill and other intangible assets with indefinite useful lives may not be amortized, but instead must be tested for impairment at least annually. These rules also require that intangible assets with definite useful lives be amortized over their respective estimated useful lives to their estimated residual values, and reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. We have substantial goodwill and other intangible assets, and we would be required to record a significant charge to earnings in our financial statements during the period in which any impairment of our goodwill or intangible assets is determined. Any impairment charges or changes to the estimated amortization periods could have a material adverse effect on our financial results. During 2016, we recorded impairment charges related to in-process research and development, developed technology assets, internally developed software and our minority investment in Fortifico Limited, and it is possible we will record additional impairment charges in the future.
Adverse economic conditions in the United States and international economies could harm our operating results.
Unfavorable general economic conditions, such as a recession or economic slowdown in the United States or in one or more of our other major markets, could adversely affect the affordability of, and demand for, our solutions due to factors such as declines in overall economic growth, consumer and corporate confidence and spending; increases in unemployment rates; and uncertainty about economic stability. Changing macroeconomic conditions may affect our business in a number of ways, making it difficult to accurately forecast and plan our future business activities. In particular, SMB spending patterns are difficult to predict and are sensitive to the general economic climate, the economic outlook specific to the SMB industry, the SMB’s level of profitability and debt and overall consumer confidence. Our solutions may be considered discretionary by many of our current and potential subscribers and may be dependent upon levels of consumer spending. As a result, resellers and consumers considering whether to purchase our solutions may be influenced by macroeconomic factors that affect SMB and consumer spending.
To the extent conditions in the economy deteriorate, our business could be harmed as subscribers may reduce or postpone spending and choose to discontinue our solutions, decrease their service level, delay subscribing for our solutions or stop purchasing our solutions all together. In addition, our efforts to attract new subscribers may be adversely affected. Weakening economic conditions may also adversely affect third parties with which we have entered into relationships and upon which we depend in order to grow our business, which could detract from the quality or timeliness of the products or services such parties provide to us and could adversely affect our reputation and relationships with our subscribers.
In uncertain and adverse economic conditions, decreased consumer spending is likely to result in a variety of negative effects such as reduction in revenue, increased costs, lower gross margin percentages and recognition of impairments of assets,

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including goodwill and other intangible assets. Uncertainty and adverse economic conditions may also lead to a decreased ability to collect payment for our solutions and services due primarily to a decline in the ability of our subscribers to use or access credit, including through credit cards and PayPal, which is how most of our subscribers pay for our services. We also expect to continue to experience volatility in foreign exchange rates, which could adversely affect the amount of expenses we incur and the revenue we record in future periods. If any of the above risks are realized, we may experience a material adverse effect on our business, financial condition and operating results.

Risks Related to Our Substantial Indebtedness
Our substantial level of indebtedness could materially and adversely affect our financial condition.
We now have, and expect to continue to have, significant indebtedness that could result in a material and adverse effect on our business. As of March 31, 2017, we had approximately $2.0 billion of aggregate indebtedness, net of original issue discounts of $25.0 million and deferred financing costs of $42.0 million. Under our first lien term loan facility and our incremental first lien term loan facility entered into in connection with the acquisition of Constant Contact, we are required to repay approximately $5.3 million and $3.7 million, respectively, of principal at the end of each quarter and are required to pay accrued interest upon the maturity of each interest accrual period, which was $16.2 million and $11.0 million, respectively, for the three months ended March 31, 2017. We estimate that our interest payments on our first lien term loan facility and our incremental first lien term loan facility will be approximately $16.4 million and $11.2 million, respectively, for each remaining quarter in 2017. The interest accrual periods under our first lien term loan, incremental first lien term loan and revolving credit facility (which we refer to collectively as our Senior Credit Facilities) are typically three months in duration, except for LIBOR based revolver loans, which are generally one month in duration. The actual amounts of our debt servicing payments vary based on the amounts of indebtedness outstanding, whether we borrow on a LIBOR or base rate basis, the applicable interest accrual periods and the applicable interest rates, which vary based on prescribed formulas. We are also required to pay accrued interest on the Notes on a semi-annual basis. We paid approximately $19.0 million of interest on the Notes during the first quarter of 2017, and estimate that our remaining interest payments on the Notes for 2017 will be $19.0 million and will take place in the third quarter.
We may be able to incur substantial additional debt in the future. The terms of the Senior Credit Facilities and the indenture governing the Notes permit us to incur additional debt subject to certain conditions. This high level of debt could have important consequences, including:

making it more difficult for us to make payments on our indebtedness;
increasing our vulnerability to general adverse financial, business, economic and industry conditions, as well as other factors that are beyond our control;
requiring us to refinance, or resulting in our inability to refinance, all or a portion of our indebtedness at or before maturity, on favorable terms or at all, whether due to uncertain credit markets, our business performance, or other factors;
requiring us to dedicate a substantial portion of our cash flow from operations to payments on our indebtedness, thereby reducing the availability of our cash flow to fund working capital, capital expenditures, acquisitions, research and development efforts and other general corporate purposes;
limiting our flexibility in planning for, or reacting to, changes in our business and the industry in which we operate and placing us at a disadvantage compared to our competitors that are less highly leveraged;
restricting our ability to pay dividends on our capital stock or redeem, repurchase or retire our capital stock or indebtedness;
limiting our ability to borrow additional funds;
exposing us to the risk of increased interest rates as certain of our borrowings are, and may in the future be, at variable interest rates;
requiring us to sell assets or incur additional indebtedness if we are not able to generate sufficient cash flow from operations to fund our liquidity needs; and
making it more difficult for us to fund other liquidity needs.  

The occurrence of any one of these events or our failure to generate sufficient cash flow from operations could have a material adverse effect on our business, financial condition, results of operations and ability to satisfy our obligations under our indebtedness. If new debt is added to our current debt levels, the related risks that we now face, as described further herein, could intensify and we may not be able to meet all our debt obligations.
The terms of our Senior Credit Facilities and the indenture governing our outstanding Notes impose restrictions on our business, reducing our operational flexibility and creating default risks. Failure to comply with these restrictions, or other

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events, could result in default under the relevant agreements that could trigger an acceleration of our indebtedness that we may not be able to repay.
Our Senior Credit Facilities and the Notes require compliance with a set of financial and non-financial covenants. These covenants contain numerous restrictions on our ability to, among other things:

incur additional debt;
make restricted payments (including any dividends or other distributions in respect of our capital stock and any investments);
sell or transfer assets;
enter into affiliate transactions;
create liens;
consolidate, merge, sell or otherwise dispose of all or substantially all of our assets; and
take other actions.
As a result, we may be restricted from engaging in business activities that may otherwise improve our business or from financing future operations or capital needs. Failure to comply with the covenants, if not cured or waived, could result in an event of default that could trigger acceleration of our indebtedness, which would require us to repay all amounts owing under the Senior Credit Facilities and the Notes and could have a material adverse impact on our business. Our Senior Credit Facilities and the indenture governing the Notes also contain provisions that trigger repayment obligations, including in some cases upon a change of control, as well as various representations and warranties which, if breached, could lead to events of default. We cannot be certain that our future operating results will be sufficient to ensure compliance with the covenants in our Senior Credit Facilities or the indenture governing the Notes or to remedy any defaults under our Senior Credit Facilities or the indenture governing the Notes. In addition, in the event of any event of default and related acceleration, we may not have or be able to obtain sufficient funds to make any accelerated payments.
EIG Investors, the borrower under our Senior Credit Facilities and the Issuer of the Notes, is a holding company, and may not be able to generate sufficient cash to service all of its indebtedness.
EIG Investors Corp, or EIG Investors, the borrower under our Senior Credit Facilities and the issuer of the Notes, has no direct operations and no significant assets other than the stock of its subsidiaries. Because it conducts its operations through its operating subsidiaries, EIG Investors depends on those entities to generate the funds necessary to meet its financial obligations, including its required obligations under our Senior Credit Facilities and the Notes. The ability of our subsidiaries to make transfers and other distributions to EIG Investors are subject to, among other things, the terms of any debt instruments of those subsidiaries then in effect, applicable law, prevailing economic and competitive conditions and certain financial, business and other factors beyond our control. If transfers or other distributions from our subsidiaries to EIG Investors were eliminated, delayed, reduced or otherwise impaired, its ability to make payments on its obligations would be substantially impaired.
Furthermore, if EIG Investors’ cash flows and capital resources are insufficient to fund its debt service obligations, we may be forced to reduce or delay investments and capital expenditures, seek additional capital, restructure or refinance EIG Investors’ or our indebtedness, or sell assets. We may not be able to accomplish any of these alternatives on a timely basis or on satisfactory terms, if at all, which would limit EIG Investors’ ability to meet its scheduled debt service obligations (including in respect of the Senior Credit Facilities or the Notes). Our ability to restructure or refinance debt will depend on the condition of the capital markets and the financial condition of EIG Investors and us at the time. Any refinancing of EIG Investors’ debt could be at higher interest rates and may require EIG Investors to comply with more onerous covenants, which could further restrict our business operations. The Senior Credit Facilities and the indenture governing the Notes will restrict our ability to use the proceeds from asset sales. We may not be able to consummate those asset sales to raise capital or sell assets at prices that we believe are fair, and any proceeds that we receive may not be adequate to meet any debt service obligations then due. In addition, any failure to make payments of interest and principal on EIG Investors’ outstanding indebtedness on a timely basis could result in an event of default that would trigger acceleration of our indebtedness and would likely result in a reduction of EIG Investors' credit rating, which could harm our ability to incur additional indebtedness.
EIG Investors may not be able to repurchase the Notes upon a change of control or pursuant to an asset sale offer, which would cause a default under the indenture governing the Notes and the Senior Credit Facilities.
Upon the occurrence of specific kinds of change of control events, EIG Investors will be required under the indenture governing the Notes to offer to repurchase all outstanding Notes at 101% of their principal amount plus accrued and unpaid interest, if any, unless the Notes have been previously called for redemption. The source of funds for any such purchase of the Notes will be EIG Investors’ available cash or cash generated from its subsidiaries’ operations or other sources, including borrowings, sales of assets or sales of equity. EIG Investors may not be able to repurchase the Notes upon a change of control because it may not have sufficient financial resources to purchase all of the Notes that are tendered upon a change of control. Further, EIG Investors may be contractually restricted under the terms of the Senior Credit Facilities from repurchasing all of

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the Notes tendered by holders upon a change of control. Accordingly, EIG Investors may not be able to satisfy its obligations to purchase the Notes unless it is able to refinance or obtain waivers under the Senior Credit Facilities. EIG Investors’ failure to repurchase the Notes upon a change of control would cause a default under the indenture governing the Notes and a cross default under the Senior Credit Facilities. The Senior Credit Facilities also provide that a change of control is a default that permits lenders to accelerate the maturity of borrowings thereunder. Any of EIG Investors’ future debt agreements may contain similar provisions.
In addition, in certain circumstances specified in the indenture governing the Notes, EIG Investors will be required to commence an asset sale offer, as defined under the indenture governing the Notes, pursuant to which it will be obligated to offer to purchase the applicable Notes at a price equal to 100% of their principal amount plus accrued and unpaid interest. EIG Investors’ other debt may contain restrictions that would limit or prohibit EIG Investors from completing any such asset sale offer. EIG Investors’ failure to purchase any such Notes when required under the indenture would be an event of default.
Risks Related to Ownership of Our Common Stock
Our stock price has been and may in the future be volatile, which could cause holders of our common stock to incur substantial losses.
The trading price of our common stock has been and may in the future be subject to substantial price volatility. As a result of this volatility, our stockholders could incur substantial losses. The market price of our common stock may fluctuate significantly in response to numerous factors, many of which are beyond our control, including the factors listed below and other factors described in this “Risk Factors” section:

low trading volume, which could cause even a small number of purchases or sales of our stock to have an impact on the trading price of our common stock;
price and volume fluctuations in the overall stock market from time to time;
significant volatility in the market price and trading volume of comparable companies;
actual or anticipated changes in our earnings or any financial projections we may provide to the public, or fluctuations in our operating results or in the expectations of securities analysts;
ratings changes by debt ratings agencies;
short sales, hedging and other derivative transactions involving our capital stock;
announcements of technological innovations, new products, strategic alliances, or significant agreements by us or by our competitors;
litigation or regulatory proceedings involving us;
investors’ general perception of us;
changes in general economic, industry and market conditions and trends; and
recruitment or departure of key personnel.

In the past, following periods of volatility in the market price of a company’s securities, securities class action litigation has often been brought against that company. In May 2015, a class action securities lawsuit was filed against us, and in August 2015, a separate class action securities lawsuit was filed against Constant Contact. In the future we may be the target of additional securities litigation. Securities litigation could result in substantial costs and divert management’s attention and resources from our business.
If securities or industry analysts do not publish, or cease publishing, research or reports about us, our business or our market, or if they publish negative evaluations of our stock, the price of our stock and trading volume could decline.
The trading market for our common stock will be influenced by the research and reports that industry or securities analysts or other parties may publish about us, our business, our market or our competitors. We do not have any control over these parties. If one or more of the analysts covering our business downgrade their evaluations of our stock, the price of our stock could decline. If one or more of these analysts cease to cover our stock, we could lose visibility in the market for our stock, which in turn could cause our stock price to decline.
Future sales of shares of our common stock could cause the market price of our common stock to drop significantly, even if our business is doing well.
A substantial portion of our issued and outstanding common stock can be traded without restriction at any time, and the remaining shares of our issued and outstanding common stock can be sold subject to volume limitations and other requirements applicable to affiliate sales under the federal securities laws. As such, sales of a substantial number of shares of our common stock in the public market could occur at any time. These sales, or the perception in the market that the holders of a large number of shares intend to sell shares, could reduce the market price of our common stock. In addition, we have registered 38,000,000 shares of common stock that have been issued or reserved for future issuance under our Amended and Restated

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2013 Stock Incentive Plan and 14,346,830 shares of common stock that have been issued or reserved for future issuance under our Constant Contact, Inc. Second Amended and Restated 2011 Stock Incentive Plan. Of these shares, as of March 31, 2017, a total of 22,796,479 shares of our common stock are subject to outstanding options, restricted stock units and restricted stock awards, of which 8,867,993 shares are exercisable or have vested. The exercise of these options or the vesting of restricted stock units and shares of restricted stock and the subsequent sale of the common stock underlying such options or upon the vesting of such restricted stock units and restricted stock awards could cause a decline in our stock price. These sales also might make it difficult for us to sell equity securities in the future at a time and at a price that we deem appropriate. We cannot predict the size of future issuances or the effect, if any, that any future issuances may have on the market price for our common stock.
In addition, holders of an aggregate of 72,183,096 shares of our common stock have rights, subject to some conditions, to require us to file registration statements covering their shares or to include their shares in registration statements that we may file for ourselves or other stockholders. Once we register these shares, they can be freely sold in the public market upon issuance, subject to any applicable vesting requirements.
 Insiders have substantial control over us, which could limit your ability to influence the outcome of key transactions, including a change of control.
As of March 31, 2017, our directors, executive officers and their affiliates beneficially own, in the aggregate, 58.2% of our issued and outstanding common stock. Specifically, investment funds and entities affiliated with Warburg Pincus own, in the aggregate, 36.9% of our issued and outstanding common stock, and investment funds and entities affiliated with Goldman Sachs own, in the aggregate, approximately 10.8% of our issued and outstanding common stock. As a result, these stockholders, if they act together, could have significant influence over the outcome of matters submitted to our stockholders for approval. Our stockholders’ agreement contains agreements among the parties with respect to certain matters, including the election of directors, and certain restrictions on our ability to effect specified corporate transactions. If these stockholders were to act together, they could have significant influence over the management and affairs of our company. This concentration of ownership may have the effect of delaying or preventing a change in control of our company and might affect the market price of our common stock. In particular, the significant ownership interest of investment funds and entities affiliated with Warburg Pincus and Goldman Sachs in our common stock could adversely affect investors’ perceptions of our corporate governance practices.
 Anti-takeover provisions in our restated certificate of incorporation, our amended and restated bylaws and our stockholders agreement, as well as provisions of Delaware law, might discourage, delay or prevent a change in control of our company or changes in our management and, therefore, depress the trading price of our common stock.
Our restated certificate of incorporation, our amended and restated bylaws, our stockholders agreement and Delaware law contain provisions that may discourage, delay or prevent a merger, acquisition or other change in control that stockholders may consider favorable, including transactions in which you might otherwise receive a premium for your shares of our common stock. These provisions may also prevent or frustrate attempts by our stockholders to replace or remove our management. Our corporate governance documents include provisions:
authorizing blank check preferred stock, which could be issued without stockholder approval and with voting, liquidation, dividend and other rights superior to our common stock;
limiting the liability of, and providing indemnification to, our directors and officers;
limiting the ability of our stockholders to call and bring business before special meetings; provided that for so long as investment funds and entities affiliated with Warburg Pincus or Goldman Sachs, collectively, own a majority of our issued and outstanding capital stock, special meetings of our stockholders may be called by the affirmative vote of the holders of a majority of our issued and outstanding voting stock;
providing that any action required or permitted to be taken by our stockholders must be taken at a duly called annual or special meeting of such stockholders and may not be taken by any consent in writing by such stockholders; provided that for so long as investment funds and entities affiliated with either Warburg Pincus or Goldman Sachs, collectively, own a majority of our issued and outstanding capital stock, a meeting and vote of stockholders may be dispensed with, and the action may be taken without prior notice and without such meeting and vote if a written consent is signed by the holders of issued and outstanding stock having not less than the minimum number of votes that would be necessary to authorize or take such action at the meeting of stockholders;
requiring advance notice of stockholder proposals for business to be conducted at meetings of our stockholders and for nominations of candidates for election to our board of directors; provided that no advance notice shall be required for nominations of candidates for election to our board of directors pursuant to our stockholders agreement;
controlling the procedures for the conduct and scheduling of board of directors and stockholder meetings;
providing our board of directors with the express power to postpone previously scheduled annual meetings and to cancel previously scheduled special meetings;
establishing a classified board of directors so that not all members of our board are elected at one time;

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establishing Delaware as the exclusive jurisdiction for specified types of stockholder litigation involving us or our directors;
providing that for so long as investment funds and entities affiliated with Warburg Pincus have the right to designate at least three directors for election to our board of directors, certain actions required or permitted to be taken by our stockholders, including amendments to our restated certificate of incorporation or amended and restated bylaws and certain specified corporate transactions, may be effected only with the affirmative vote of 75% of our board of directors, in addition to any other vote required by applicable law;
providing that for so long as investment funds and entities affiliated with Warburg Pincus have the right to designate at least one director for election to our board of directors and for so long as investment funds and entities affiliated with Goldman Sachs have the right to designate one director for election to our board of directors, in each case, a quorum of our board of directors will not exist without at least one director designee of each of Warburg Pincus and Goldman Sachs present at such meeting; provided that if a meeting of our board of directors fails to achieve a quorum due to the absence of a director designee of Warburg Pincus or Goldman Sachs, as applicable, the presence of a director designee of Warburg Pincus or Goldman Sachs, as applicable, will not be required in order for a quorum to exist at the next meeting of our board of directors;
limiting the determination of the number of directors on our board of directors and the filling of vacancies or newly created seats on the board to our board of directors then in office; provided that for so long as investment funds and entities affiliated with either Warburg Pincus or Goldman Sachs have the right to designate at least one director for election to our board of directors, any vacancies will be filled in accordance with the designation provisions set forth in our stockholders agreement; and
providing that directors may be removed by stockholders only for cause by the affirmative vote of the holders of at least 75% of the votes that all our stockholders would be entitled to cast in an annual election of directors; provided that any director designated by investment funds and entities affiliated with either Warburg Pincus or Goldman Sachs may be removed with or without cause only by Warburg Pincus or Goldman Sachs, respectively, and for so long as investment funds and entities affiliated with either Warburg Pincus or Goldman Sachs, collectively, hold at least a majority of our issued and outstanding capital stock, our directors, other than a director designated by investment funds and entities affiliated with either Warburg Pincus or Goldman Sachs, respectively, may be removed with or without cause by the affirmative vote of the holders of a majority of our issued and outstanding capital stock.
As a Delaware corporation, we are also subject to provisions of Delaware law, including Section 203 of the Delaware General Corporation Law, which prevents some stockholders holding more than 15% of our issued and outstanding common stock from engaging in certain business combinations without approval of the holders of substantially all of our issued and outstanding common stock. Since the investment funds and entities affiliated with Warburg Pincus and Goldman Sachs became holders of more than 15% of our issued and outstanding common stock in a transaction that was approved by our board of directors, the restrictions of Section 203 of the Delaware General Corporation law would not apply to a business combination transaction with any investment funds or entities affiliated with either Warburg Pincus or Goldman Sachs. In addition, our restated certificate of incorporation expressly exempts investment funds and entities affiliated with either Warburg Pincus or Goldman Sachs from the applicability of Section 203 of the Delaware General Corporation Law. Any provision of our restated certificate of incorporation or amended and restated bylaws or Delaware law that has the effect of delaying or deterring a change in control could limit the opportunity for our stockholders to receive a premium for their shares of our common stock and could also affect the price that some investors are willing to pay for our common stock.
The existence of the foregoing provisions and anti-takeover measures could limit the price that investors might be willing to pay in the future for shares of our common stock. They could also deter potential acquirers of our company, thereby reducing the likelihood that you could receive a premium for your common stock in an acquisition.
We are required to comply with laws and regulations applicable to public companies, including by maintaining adequate internal financial and accounting controls and procedures so that we can produce accurate financial statements on a timely basis. Failure to maintain proper and effective internal controls could impair our ability to produce accurate and timely financial statements, which could harm our operating results, our ability to operate our business, and our investors’ view of us.
As a public company, we are subject to the Sarbanes-Oxley Act of 2002, the Dodd-Frank Wall Street Reform and Consumer Protection Act, the listing requirements of The NASDAQ Global Select Market and other applicable securities rules and regulations that impose various requirements on public companies. We need to devote a substantial amount of time and funds (including legal and accounting expenses) to comply with these requirements.
One aspect of complying with these rules and regulations as a public company is that we are required to ensure that we have adequate financial and accounting controls and procedures in place. Our internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial

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statements in accordance with generally accepted accounting principles. This is a costly and time-consuming effort that needs to be re-evaluated periodically.
Section 404 of the Sarbanes-Oxley Act of 2002, or Section 404, requires that we evaluate, test and document our internal controls and, as a part of that evaluation, documentation and testing, identify areas for further attention and improvement. In order to comply with Section 404, we will need to continue to dedicate internal resources, and potentially recruit additional finance and accounting personnel or engage outside consultants, to assess and document the adequacy of internal control over financial reporting, continue steps to improve control processes as appropriate, validate through testing that controls are functioning as documented and implement and maintain a continuous reporting and improvement process for internal control over financial reporting. Implementing and maintaining any appropriate changes to our internal controls may distract our officers and employees, entail substantial costs to modify our existing processes and take significant time to complete. These changes may not, however, be effective in maintaining the adequacy of our internal controls. Thus, despite our efforts, there is a risk that in the future we will not be able to conclude that our internal control over financial reporting is effective as required by Section 404. Any failure to maintain the adequacy of our internal controls, consequent inability to produce accurate financial statements on a timely basis, or identification and failure to remediate one or more material weaknesses could result in an adverse reaction in the financial markets due to a loss of confidence in the reliability of our financial statements and make it more difficult for us to market and sell our solutions to new and existing subscribers.
Certain of our stockholders have the right to engage or invest in the same or similar businesses as us.
Investment funds and entities affiliated with either Warburg Pincus or Goldman Sachs, together, hold a controlling interest in our company. Warburg Pincus, Goldman Sachs and their respective affiliates have other investments and business activities in addition to their ownership of our company. Warburg Pincus, Goldman Sachs and their respective affiliates have the right, and have no duty to abstain from exercising the right, to engage or invest in the same or similar businesses as us. To the fullest extent permitted by law, we have, on behalf of ourselves, our subsidiaries and our and their respective stockholders, renounced any interest or expectancy in, or in being offered an opportunity to participate in, any business opportunity that may be presented to Warburg Pincus, Goldman Sachs or any of their respective affiliates, partners, principals, directors, officers, members, managers, employees or other representatives, and no such person has any duty to communicate or offer such business opportunity to us or any of our subsidiaries or shall be liable to us or any of our subsidiaries or any of our or its stockholders for breach of any duty, as a director or officer or otherwise, by reason of the fact that such person pursues or acquires such business opportunity, directs such business opportunity to another person or fails to present such business opportunity, or information regarding such business opportunity, to us or our subsidiaries, unless, in the case of any such person who is a director or officer of ours, such business opportunity is expressly offered to such director or officer in writing solely in his or her capacity as a director or officer of ours.
We may not pay any dividends on our common stock for the foreseeable future.
We do not currently anticipate that we will pay any cash dividends to holders of our common stock in the foreseeable future. Instead, we expect to retain any earnings to maintain and expand our existing operations, including through mergers and acquisitions, and to invest in our business. In addition, our ability to pay cash dividends is currently limited by the terms of our Senior Credit Facilities and the indenture governing the Notes, and any future credit agreement may contain terms prohibiting or limiting the amount of dividends that may be declared or paid on our common stock. Accordingly, investors must rely on sales of their common stock after price appreciation, which may never occur, to realize any return on their investment.


ITEM 5. OTHER INFORMATION
Disclosures of Iranian Activities under Section 13(r) of the Exchange Act
Pursuant to Section 219 of the Iran Threat Reduction and Syria Human Rights Act of 2012, or ITRA, which added Section 13(r) to the Exchange Act, we are required to disclose in our annual or quarterly reports, as applicable, whether we or any of our affiliates knowingly engaged in certain activities, transactions or dealings relating to Iran or with individuals or entities that are subject to sanctions under U.S. law. Disclosure is generally required even where the activities, transactions or dealings were conducted in compliance with applicable law.
Warburg Pincus LLC, or WP LLC, affiliates of which (i) beneficially own more than 10% of our outstanding common stock and/or are members of our board of directors and (ii) beneficially own more than 10% of the equity interests of, and have the right to designate members of the board of directors of, Santander Asset Management Investment Holdings Limited, or SAMIH, has informed us that, during the reporting period, affiliates of SAMIH and WP LLC engaged in activities subject to

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disclosure pursuant to Section 219 of ITRA and Section 13(r) of the Exchange Act. As a result, we are required to provide disclosure as set forth below pursuant to Section 219 of ITRA and Section 13(r) of the Exchange Act. WP LLC has informed us that SAMIH has provided WP LLC with the information below relevant to Section 219 of ITRA and Section 13(r) of the Exchange Act.
At the time of the events described below, SAMIH and its affiliates may have been deemed to be under common control with us, but this statement is not meant to be an admission that common control existed or exists. The disclosure below relates solely to activities conducted by SAMIH and its affiliates. The disclosure does not relate to any activities conducted by us or by WP LLC and does not involve our management or WP LLC’s management. Neither we nor WP LLC has had any involvement in or control over the disclosed activities of SAMIH or its affiliates, and neither we nor WP LLC has independently verified or participated in the preparation of the disclosure. Neither we nor WP LLC is representing as to the accuracy or completeness of the disclosure, nor do we or WP LLC undertake any obligation to correct or update this information.
We understand that SAMIH’s affiliates intend to disclose in their next annual or quarterly report that Santander UK plc, or Santander UK, holds two savings accounts and one current account for two customers resident in the United Kingdom who are currently designated by the United States under the Specially Designated Global Terrorist, or SDGT, sanctions program. Revenues and profits generated by Santander UK on these accounts in the first quarter of 2017 were negligible relative to the overall revenues and profits of Banco Santander SA.
We also understand that SAMIH’s affiliates intend to disclose in their next annual or quarterly report that Santander UK holds two frozen current accounts for two UK nationals who are designated by the United States under the SDGT sanctions program. The accounts held by each customer have been frozen since their designation and have remained frozen through the first quarter of 2017. The accounts are in arrears (£1,844.73 in debit combined) and are currently being managed by the Santander UK Collections & Recoveries department. No revenues or profits were generated by Santander UK on this account in the first quarter of 2017.
ITEM 6. EXHIBITS
See the Exhibit Index immediately following the signature page of this Quarterly Report on Form 10-Q, which is incorporated herein by reference.


102

Table of Contents

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
 
ENDURANCE INTERNATIONAL GROUP HOLDINGS, INC.
 
 
 
Date: May 9, 2017
 
By:
 
/s/ Marc Montagner
 
 
 
 
Marc Montagner
 
 
 
 
Chief Financial Officer
(Principal Financial Officer)


103

Table of Contents

EXHIBIT INDEX
Exhibit
Number
 
Description of Exhibit
 
Incorporated by Reference
 
Filed
Herewith
Form
 
File Number
 
Date of Filing
 
Exhibit
Number
 
2.1*
 
Agreement and Plan of Merger, dated October 30, 2015, by and among Constant Contact, Inc., the Registrant, and Paintbrush Acquisition Corporation
 
8-K
 
001-36131
 
November 2, 2015
 
2.1

 
 
3.1
 
Restated Certificate of Incorporation of the Registrant
 
S-1/A
 
333-191061
 
October 23, 2013
 
3.3

 
 
3.2
 
Amended and Restated By-Laws of the Registrant
 
8-K
 
001-36131
 
January 30, 2017
 
3.1

 
 
4.1
 
Specimen certificate evidencing shares of common stock of the Registrant
 
S-1/A
 
333-191061
 
October 8, 2013
 
4.1

 
 
4.2
 
Second Amended and Restated Registration Rights Agreement, dated as of October 24, 2013, by and among the Registrant and the other parties thereto
 
10-Q
 
001-36131
 
November 7, 2014
 
4.2

 
 
4.3
 
Stockholders Agreement, dated as of October 24, 2013, by and among the Registrant and certain holders of the Registrant’s common stock
 
10-Q
 
001-36131
 
November 7, 2014
 
4.3

 
 
4.4
 
Indenture (including form of Note), dated as of February 9, 2016, among EIG Investors Corp., the Registrant, the Endurance Guarantors party thereto and Wilmington Trust, National Association, as trustee
 
8-K
 
001-36131
 
February 10, 2016
 
4.1

 
 
4.5
 
Exchange and Registration Rights Agreement, dated as of February 9, 2016, among EIG Investors Corp., the Registrant, the Endurance Guarantors party thereto, Goldman, Sachs & Co., Credit Suisse Securities (USA) LLC and Jefferies LLC
 
10-Q
 
001-36131
 
May 9, 2016
 
4.6

 
 
10.1#
 
Form of Restricted Stock Unit Agreement under the 2013 Stock Incentive Plan (3 year vesting)
 
 
 
 
 
 
 
 
 
X
10.2#
 
Form of Restricted Stock Unit Agreement under the 2013 Stock Incentive Plan (2 year vesting)
 
 
 
 
 
 
 
 
 
X
10.3#
 
Form of Director Restricted Stock Unit Agreement under the 2013 Stock Incentive Plan
 
 
 
 
 
 
 
 
 
X
10.4#
 
Form of Restricted Stock Unit Agreement (double trigger, 3 year vesting) under the 2011 Stock Incentive Plan
 
 
 
 
 
 
 
 
 
X
10.5#
 
Employment Agreement, dated as of March 22, 2017, by and between the Registrant and Ronald LaSalvia
 
 
 
 
 
 
 
 
 
X
10.6#
 
Employment Agreement, dated as of March 27, 2017, by and between the Registrant and John Orlando
 
 
 
 
 
 
 
 
 
X
10.7
 
Fifth Amendment to Lease, dated as of January 26, 2017, by and between Burlington Centre Owner LLC and The Endurance International Group, Inc.
 
 
 
 
 
 
 
 
 
X
10.8+
 
Office Lease, dated January 30, 2015, by and between Papago Buttes Corporate, LLC and The Endurance International Group, Inc., as amended by the First Amendment to Lease dated August 23, 2016 and the Second Amendment to Lease dated January 15, 2017
 
 
 
 
 
 
 
 
 
X

104

Table of Contents

31.1
 
Certification of Principal Executive Officer Pursuant to Rule 13a-14(a)/15d-14(a) of the Securities Exchange Act of 1934, as amended
 
 
 
 
 
 
 
 
 
X
31.2
  
Certification of Principal Financial Officer Pursuant to Rule 13a-14(a)/15d-14(a) of the Securities Exchange Act of 1934, as amended
  
 
  
 
  
 
  
 
  
X
32.1
  
Certification of Principal Executive Officer Pursuant to 18 U.S.C. § 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
  
 
  
 
  
 
  
 
  
X
32.2
  
Certification of Principal Financial Officer Pursuant to 18 U.S.C. § 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
  
 
  
 
  
 
  
 
  
X
101.INS
  
XBRL Instance Document
  
 
  
 
  
 
  
 
  
X
101.SCH
  
XBRL Taxonomy Extension Schema Document
  
 
  
 
  
 
  
 
  
X
101.CAL
  
XBRL Taxonomy Extension Calculation Linkbase Document
  
 
  
 
  
 
  
 
  
X
101.DEF
  
XBRL Taxonomy Extension Definition Linkbase Document
  
 
  
 
  
 
  
 
  
X
101.LAB
  
XBRL Taxonomy Extension Label Linkbase Document
  
 
  
 
  
 
  
 
  
X
101.PRE
  
XBRL Taxonomy Extension Presentation Linkbase Document
  
 
  
 
  
 
  
 
  
X
 
*
Schedules have been omitted pursuant to Item 601(b)(2) of Regulation S-K. Endurance agrees to furnish supplementally to the Securities and Exchange Commission a copy of any omitted schedule or exhibit upon request.
#
Management contract or any compensation plan, contract or agreement.
+
Confidential treatment requested as to portions of the exhibit. Confidential materials omitted and filed separately with the Securities and Exchange Commission.


105

ENDURANCE INTERNATIONAL GROUP HOLDINGS, INC.

Restricted Stock Unit Agreement
Amended and Restated 2013 Stock Incentive Plan

This Restricted Stock Unit Agreement (this “ Agreement ”) is made between Endurance International Group Holdings, Inc., a Delaware corporation (the “ Company ”), and the Recipient.
NOTICE OF GRANT
I.    Grant Date
Date:
 

II.    Recipient Information
Recipient:
 
Recipient Address:
 

III.    Grant Information
Number of Restricted Stock Units:
 

IV.    Vesting Table
Vesting Start Date:
 
First Anniversary of Vesting Start Date:
33.33%
Second Anniversary of Vesting Start Date:
33.33%
Third Anniversary of Vesting Start Date:
33.34%
All vesting is dependent on the Recipient continuing to perform services for the Company, as provided herein.

This Agreement includes this Notice of Grant and the following Exhibits, which are expressly incorporated by reference in their entirety herein:

Exhibit A – General Terms and Conditions
Exhibit B – Definitions
Exhibit C – Amended and Restated 2013 Stock Incentive Plan

This grant of RSUs satisfies in full all commitments that the Company has to the Recipient with respect to the issuance of stock, stock options or other equity securities.







ENDURANCE INTERNATIONAL GROUP HOLDINGS, INC.

__________________________
Name:
Title:
RECIPIENT

__________________________
Name:





Restricted Stock Unit Agreement
Amended and Restated 2013 Stock Incentive Plan

EXHIBIT A
GENERAL TERMS AND CONDITIONS
The terms and conditions of the award of the right to receive shares of common stock, $0.0001 par value per share, of the Company (the “ Common Stock ”) made to the Recipient (the “ RSUs ”), as set forth in the Notice of Grant that forms part of this Agreement (the “ Notice of Grant ”), and subject to the terms and conditions set forth in the Amended and Restated 2013 Stock Incentive Plan (the “ Plan ”), are as follows:
1.      Award of Restricted Stock Units .
(a)      The RSUs are granted to the Recipient, effective as of the Grant Date (as set forth in the Notice of Grant), in consideration of services rendered and to be rendered by the Recipient to the Company. Each RSU represents the right to receive one share of Common Stock upon vesting of the RSU, subject to the terms and conditions set forth herein. Defined terms not defined herein (or in Exhibit B of this Agreement) shall have the meaning set forth in the Plan.f
(b)      The Recipient agrees that the RSUs shall be subject to the vesting provisions set forth in Section 2 of this Agreement, the forfeiture provisions set forth in Section 3 of this Agreement and the restrictions on transfer set forth in Section 4 of this Agreement.
2.      Vesting .
(a)      The RSUs shall vest in accordance with the vesting schedule set forth in the Notice of Grant (the “ Vesting Schedule ”). Upon the vesting of the RSU, the Company will deliver to the Recipient, for each RSU that becomes vested, one share of Common Stock, subject to the payment of any taxes pursuant to Section 7. The Common Stock will be delivered to the Recipient as soon as practicable following each vesting date, but in any event within 30 days of such date.
(b)      Notwithstanding the Vesting Schedule set forth on the Notice of Grant, if within the one-year period following a Change in Control Event, the Recipient’s employment is terminated by the Company without Cause, then all remaining unvested RSUs shall become fully vested and free from all forfeiture restrictions as of the date of such termination. “Change in Control Event” and “Cause” are defined in Exhibit B .
3.      Forfeiture of Unvested RSUs Upon Cessation of Service .
In the event that the Recipient ceases to perform services to the Company or such other entity the service providers of which are eligible to receive an award under the Plan (each such entity, a “ Participating Entity ”) for any reason or no reason, with or without cause, then, except as set forth in Section 2(b) hereof, all of the RSUs that are unvested as of the time of such





cessation shall be forfeited immediately and automatically to the Company, without the payment of any consideration to the Recipient, effective as of such cessation. The Recipient shall have no further rights with respect to any RSUs that are so forfeited or any Common Stock that may have been issuable with respect thereto. If the Recipient is providing services to a Participating Entity, any references in this Agreement to provision of services to the Company shall instead be deemed to refer to service with such Participating Entity.
4.      Restrictions on Transfer .
The Recipient shall not sell, assign, transfer, pledge, hypothecate or otherwise encumber or dispose of, by operation of law or otherwise (collectively “transfer”) any RSUs, or any interest therein, until such RSUs have vested and the Common Stock represented by such RSUs has been delivered pursuant to Section 2 hereof. The Company shall not be required to treat as the owner of any RSUs or issue any Common Stock to any transferee to whom such RSUs have been transferred in violation of any of the provisions of this Agreement.
5.      Rights as a Shareholder .
The Recipient shall have no rights as a stockholder of the Company with respect to any shares of Common Stock that may be issuable with respect to the RSUs until the issuance of the shares of Common Stock to the Recipient following the vesting of the RSUs.
6.      Provisions of the Plan .
This Agreement is subject to the provisions of the Plan, a copy of which is furnished to the Recipient with this Agreement.
7.      Tax Matters .
(a)      Acknowledgments; No Section 83(b) Election . The Recipient acknowledges that he or she is responsible for obtaining the advice of the Recipient’s own tax advisors with respect to the award of RSUs and the Recipient is relying solely on such advisors and not on any statements or representations of the Company or any of its agents with respect to the tax consequences relating to the RSUs. The Recipient understands that the Recipient (and not the Company) shall be responsible for the Recipient’s tax liability that may arise in connection with the acquisition, vesting and/or disposition of the RSUs and the Common Stock represented thereby. The Recipient acknowledges that no election under Section 83(b) of the Internal Revenue Code is available with respect to RSUs.
(b)      Withholding . The Recipient acknowledges and agrees that the Company has the right to deduct from payments of any kind otherwise due to the Recipient the amount of any federal, state, local or other taxes of any kind required by law to be withheld with respect to the actions contemplated by this Agreement in any manner permitted by the Plan. At such time as the Recipient is not aware of any material nonpublic information about the Company or the Common Stock, the Recipient shall execute the instructions set forth in Schedule A attached hereto (the “ Automatic Sale Instructions ”) as the means of satisfying such tax obligation. If the Recipient does not execute the Automatic Sale Instructions prior to an applicable vesting date,





then the Recipient agrees that if under applicable law the Recipient will owe taxes at such vesting date on the portion of the Award then vested the Company shall be entitled to immediate payment from the Recipient of the amount of any tax required to be withheld by the Company. The Company shall not deliver any shares of Common Stock to the Recipient until it is satisfied that all required withholdings have been made.
8.      Miscellaneous .
(a)      Authority of Compensation Committee . In making any decisions or taking any actions with respect to the matters covered by this Agreement, the Compensation Committee shall have all of the authority and discretion, and shall be subject to all of the protections, provided for in the Plan. All decisions and actions by the Compensation Committee with respect to this Agreement shall be made in the Compensation Committee’s discretion and shall be final and binding on the Recipient.
(b)      No Right to Continued Service . The Recipient acknowledges and agrees that, notwithstanding the fact that the vesting of the RSUs is contingent upon his or her continued service to the Company, this Agreement does not constitute an express or implied promise of continued service relationship with the Recipient or confer upon the Recipient any rights with respect to a continued service relationship with the Company.
(c)      Section 409A . The RSUs awarded pursuant to this Agreement are intended to be exempt from or comply with the requirements of Section 409A of the Internal Revenue Code and the Treasury Regulations issued thereunder (“ Section 409A ”). The delivery of shares of Common Stock on the vesting of the RSUs may not be accelerated or deferred unless permitted or required by Section 409A.
(d)      Recipient’s Acknowledgements . The Recipient acknowledges that he or she: (i) has read this Agreement; (ii) has been represented in the preparation, negotiation and execution of this Agreement by legal counsel of the Recipient’s own choice or has voluntarily declined to seek such counsel; (iii) understands the terms and consequences of this Agreement; and (iv) is fully aware of the legal and binding effect of this Agreement.
(e)      Governing Law . This Agreement shall be construed, interpreted and enforced in accordance with the internal laws of the State of Delaware without regard to any applicable conflicts of laws provisions.

I hereby acknowledge that I have read this Agreement, have received and read the Plan, and understand and agree to comply with the terms and conditions of this Agreement and the Plan.


___________________________

RECIPIENT ACCEPTANCE





Schedule A

Automatic Sale Instructions

The undersigned hereby consents and agrees that any taxes due on a vesting date as a result of the vesting of RSUs on such date shall be paid through an automatic sale of shares as follows:

(a)    Upon any vesting of RSUs pursuant to Section 2 hereof, the Company shall arrange for the sale of, such number of shares of Common Stock issuable with respect to the RSUs that vest pursuant to Section 2 as is sufficient to generate net proceeds sufficient to satisfy the Company’s minimum statutory withholding obligations with respect to the income recognized by the Recipient upon the vesting of the RSUs (based on minimum statutory withholding rates for all tax purposes, including payroll and social security taxes, that are applicable to such income), and the Company shall retain such net proceeds in satisfaction of such tax withholding obligations.
(b)    The Recipient hereby appoints the Chief Legal Officer and the Secretary of the Company, and each of them acting singly, and with full power of substitution, to serve as his or her attorney in fact to sell the Recipient’s shares of Common Stock in accordance with this Schedule A. The Recipient agrees to execute and deliver such documents, instruments and certificates as may reasonably be required in connection with the sale of the shares pursuant to this Schedule A.
(c)    The Recipient represents to the Company that, as of the date hereof, he or she is not aware of any material nonpublic information about the Company or the Common Stock. The Recipient and the Company have structured this Agreement, including this Schedule A, to constitute a “binding contract” relating to the sale of Common Stock, consistent with the affirmative defense to liability under Section 10(b) of the Securities Exchange Act of 1934 under Rule 10b5-1(c) promulgated under such Act.
The Company shall not deliver any shares of Common Stock to the Recipient until it is satisfied that all required withholdings have been made.



_______________________________


Recipient Name: ________________

Date: __________________________






EXHIBIT B

DEFINITIONS

Cause ” shall mean: (1) if the Recipient is party to an employment, service or severance agreement with the Company that contains a definition of “cause” for termination of employment or service, the meaning ascribed to such term in such agreement or (2) otherwise, any of (w) Recipient’s willful failure substantially to perform his or her duties and responsibilities to the Company or deliberate violation of a Company policy; (x) Recipient’s commission of any act of fraud, embezzlement, dishonesty or any other willful misconduct that has caused or is reasonably expected to result in material injury to the Company; (y) unauthorized use or disclosure by Recipient of any proprietary information or trade secrets of the Company or any other party to whom the Recipient owes an obligation of nondisclosure as a result of his or her relationship with the Company; or (z) Recipient’s willful breach of any of his or her obligations under any written agreement or covenant with the Company (including, without limitation, breach by the Recipient of any provision of any employment, consulting, advisory, nondisclosure, non-competition or other similar agreement between the Recipient and the Company) as determined by the Company, which determination shall be conclusive. The Recipient’s employment shall be considered to have been terminated for Cause if the Company determines, within 30 days after the Recipient’s resignation, that termination for Cause was warranted.

Change in Control Event ” shall mean the occurrence of one or more of the following events, provided, in each case, that such event constitutes a “change in control event” within the meaning of Treasury Regulation Section 1.409A-3(i)(5)(i):
1.      the acquisition by an individual, entity or group (within the meaning of Section 13(d)(3) or 14(d)(2) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) (a “Person”) of beneficial ownership of any capital stock of the Company if, after such acquisition, such Person beneficially owns (within the meaning of Rule 13d-3 under the Exchange Act) 50% or more of either (x) the then-outstanding shares of common stock of the Company (the “Outstanding Company Common Stock”) or (y) the combined voting power of the then-outstanding securities of the Company entitled to vote generally in the election of directors (the “Outstanding Company Voting Securities”); provided, however , that for purposes of this subsection (1), the following acquisitions shall not constitute a Change in Control Event: (I) any acquisition directly from the Company (excluding an acquisition pursuant to the exercise, conversion or exchange of any security exercisable for, convertible into or exchangeable for common stock or voting securities of the Company, unless the Person exercising, converting or exchanging such security acquired such security directly from the Company or an underwriter or agent of the Company) or (II) any acquisition by any corporation pursuant to a Business Combination (as defined below) which complies with clauses (x) and (y) of subsection (3) of this definition; or
2.      a change in the composition of the Board that results in the Continuing Directors (as defined below) no longer constituting a majority of the Board (or, if applicable, the Board of Directors of a successor corporation to the Company), where the term “Continuing Director”





means at any date a member of the Board (x) who was a member of the Board on the date of the initial adoption of the Plan by the Board or (y) who was nominated or elected subsequent to such date by at least a majority of the directors who were Continuing Directors at the time of such nomination or election or whose election to the Board was recommended or endorsed by at least a majority of the directors who were Continuing Directors at the time of such nomination or election; provided, however , that there shall be excluded from this clause (y) any individual whose initial assumption of office occurred as a result of an actual or threatened election contest with respect to the election or removal of directors or other actual or threatened solicitation of proxies or consents, by or on behalf of a person other than the Board; or
3.      the consummation of a merger, consolidation, reorganization, recapitalization or share exchange involving the Company or a sale or other disposition of all or substantially all of the assets of the Company (a “Business Combination”), unless, immediately following such Business Combination, each of the following two conditions is satisfied: (x) all or substantially all of the individuals and entities who were the beneficial owners of the Outstanding Company Common Stock and Outstanding Company Voting Securities immediately prior to such Business Combination beneficially own, directly or indirectly, more than 50% of the then-outstanding shares of common stock and the combined voting power of the then-outstanding securities entitled to vote generally in the election of directors, respectively, of the resulting or acquiring corporation in such Business Combination (which shall include, without limitation, a corporation which as a result of such transaction owns the Company or substantially all of the Company’s assets either directly or through one or more subsidiaries) (such resulting or acquiring corporation is referred to herein as the “Acquiring Corporation”) in substantially the same proportions as their ownership of the Outstanding Company Common Stock and Outstanding Company Voting Securities, respectively, immediately prior to such Business Combination and (y) no Person (excluding any employee benefit plan (or related trust) maintained or sponsored by the Company or by the Acquiring Corporation) beneficially owns, directly or indirectly, 50% or more of the then-outstanding shares of common stock of the Acquiring Corporation, or of the combined voting power of the then-outstanding securities of such corporation entitled to vote generally in the election of directors (except to the extent that such ownership existed prior to the Business Combination); or
4.      the liquidation or dissolution of the Company.






EXHIBIT C

AMENDED AND RESTATED 2013 STOCK INCENTIVE PLAN





ENDURANCE INTERNATIONAL GROUP HOLDINGS, INC.

Restricted Stock Unit Agreement
Amended and Restated 2013 Stock Incentive Plan

This Restricted Stock Unit Agreement (this “ Agreement ”) is made between Endurance International Group Holdings, Inc., a Delaware corporation (the “ Company ”), and the Recipient.
NOTICE OF GRANT
I.    Grant Date
Date:
 

II.    Recipient Information
Recipient:
 
Recipient Address:
 

III.    Grant Information
Number of Restricted Stock Units:
 

IV.    Vesting Table
Vesting Start Date:
 
First Anniversary of Vesting Start Date:
50%
Second Anniversary of Vesting Start Date:
50%
 
 
All vesting is dependent on the Recipient continuing to perform services for the Company, as provided herein.

This Agreement includes this Notice of Grant and the following Exhibits, which are expressly incorporated by reference in their entirety herein:

Exhibit A – General Terms and Conditions
Exhibit B – Definitions
Exhibit C – Amended and Restated 2013 Stock Incentive Plan

This grant of RSUs satisfies in full all commitments that the Company has to the Recipient with respect to the issuance of stock, stock options or other equity securities.

ENDURANCE INTERNATIONAL GROUP HOLDINGS, INC.

__________________________
Name:
Title:
RECIPIENT

__________________________
Name:
Restricted Stock Unit Agreement
Amended and Restated 2013 Stock Incentive Plan

EXHIBIT A
GENERAL TERMS AND CONDITIONS
The terms and conditions of the award of the right to receive shares of common stock, $0.0001 par value per share, of the Company (the “ Common Stock ”) made to the Recipient (the “ RSUs ”), as set forth in the Notice of Grant that forms part of this Agreement (the “ Notice of Grant ”), and subject to the terms and conditions set forth in the Amended and Restated 2013 Stock Incentive Plan (the “ Plan ”), are as follows:
1.      Award of Restricted Stock Units .
(a)      The RSUs are granted to the Recipient, effective as of the Grant Date (as set forth in the Notice of Grant), in consideration of services rendered and to be rendered by the Recipient to the Company. Each RSU represents the right to receive one share of Common Stock upon vesting of the RSU, subject to the terms and conditions set forth herein. Defined terms not defined herein (or in Exhibit B of this Agreement) shall have the meaning set forth in the Plan.
(b)      The Recipient agrees that the RSUs shall be subject to the vesting provisions set forth in Section 2 of this Agreement, the forfeiture provisions set forth in Section 3 of this Agreement and the restrictions on transfer set forth in Section 4 of this Agreement.
2.      Vesting .
(a)      The RSUs shall vest in accordance with the vesting schedule set forth in the Notice of Grant (the “ Vesting Schedule ”). Upon the vesting of the RSU, the Company will deliver to the Recipient, for each RSU that becomes vested, one share of Common Stock, subject to the payment of any taxes pursuant to Section 7. The Common Stock will be delivered to the Recipient as soon as practicable following each vesting date, but in any event within 30 days of such date.
(b)      Notwithstanding the Vesting Schedule set forth on the Notice of Grant, if within the one-year period following a Change in Control Event, the Recipient’s employment is terminated by the Company without Cause, then all remaining unvested RSUs shall become fully vested and free from all forfeiture restrictions as of the date of such termination. “Change in Control Event” and “Cause” are defined in Exhibit B .
3.      Forfeiture of Unvested RSUs Upon Cessation of Service .
In the event that the Recipient ceases to perform services to the Company or such other entity the service providers of which are eligible to receive an award under the Plan (each such entity, a “ Participating Entity ”) for any reason or no reason, with or without cause, then, except as set forth in Section 2(b) hereof, all of the RSUs that are unvested as of the time of such cessation shall be forfeited immediately and automatically to the Company, without the payment of any consideration to the Recipient, effective as of such cessation. The Recipient shall have no further rights with respect to any RSUs that are so forfeited or any Common Stock that may have been issuable with respect thereto. If the Recipient is providing services to a Participating Entity, any references in this Agreement to provision of services to the Company shall instead be deemed to refer to service with such Participating Entity.
4.      Restrictions on Transfer .
The Recipient shall not sell, assign, transfer, pledge, hypothecate or otherwise encumber or dispose of, by operation of law or otherwise (collectively “transfer”) any RSUs, or any interest therein, until such RSUs have vested and the Common Stock represented by such RSUs has been delivered pursuant to Section 2 hereof. The Company shall not be required to treat as the owner of any RSUs or issue any Common Stock to any transferee to whom such RSUs have been transferred in violation of any of the provisions of this Agreement.
5.      Rights as a Shareholder .
The Recipient shall have no rights as a stockholder of the Company with respect to any shares of Common Stock that may be issuable with respect to the RSUs until the issuance of the shares of Common Stock to the Recipient following the vesting of the RSUs.
6.      Provisions of the Plan .
This Agreement is subject to the provisions of the Plan, a copy of which is furnished to the Recipient with this Agreement.
7.      Tax Matters .
(a)      Acknowledgments; No Section 83(b) Election . The Recipient acknowledges that he or she is responsible for obtaining the advice of the Recipient’s own tax advisors with respect to the award of RSUs and the Recipient is relying solely on such advisors and not on any statements or representations of the Company or any of its agents with respect to the tax consequences relating to the RSUs. The Recipient understands that the Recipient (and not the Company) shall be responsible for the Recipient’s tax liability that may arise in connection with the acquisition, vesting and/or disposition of the RSUs and the Common Stock represented thereby. The Recipient acknowledges that no election under Section 83(b) of the Internal Revenue Code is available with respect to RSUs.
(b)      Withholding . The Recipient acknowledges and agrees that the Company has the right to deduct from payments of any kind otherwise due to the Recipient the amount of any federal, state, local or other taxes of any kind required by law to be withheld with respect to the actions contemplated by this Agreement in any manner permitted by the Plan. At such time as the Recipient is not aware of any material nonpublic information about the Company or the Common Stock, the Recipient shall execute the instructions set forth in Schedule A attached hereto (the “ Automatic Sale Instructions ”) as the means of satisfying such tax obligation. If the Recipient does not execute the Automatic Sale Instructions prior to an applicable vesting date, then the Recipient agrees that if under applicable law the Recipient will owe taxes at such vesting date on the portion of the Award then vested the Company shall be entitled to immediate payment from the Recipient of the amount of any tax required to be withheld by the Company. The Company shall not deliver any shares of Common Stock to the Recipient until it is satisfied that all required withholdings have been made.
8.      Miscellaneous .
(a)      Authority of Compensation Committee . In making any decisions or taking any actions with respect to the matters covered by this Agreement, the Compensation Committee shall have all of the authority and discretion, and shall be subject to all of the protections, provided for in the Plan. All decisions and actions by the Compensation Committee with respect to this Agreement shall be made in the Compensation Committee’s discretion and shall be final and binding on the Recipient.
(b)      No Right to Continued Service . The Recipient acknowledges and agrees that, notwithstanding the fact that the vesting of the RSUs is contingent upon his or her continued service to the Company, this Agreement does not constitute an express or implied promise of continued service relationship with the Recipient or confer upon the Recipient any rights with respect to a continued service relationship with the Company.
(c)      Section 409A . The RSUs awarded pursuant to this Agreement are intended to be exempt from or comply with the requirements of Section 409A of the Internal Revenue Code and the Treasury Regulations issued thereunder (“ Section 409A ”). The delivery of shares of Common Stock on the vesting of the RSUs may not be accelerated or deferred unless permitted or required by Section 409A.
(d)      Recipient’s Acknowledgements . The Recipient acknowledges that he or she: (i) has read this Agreement; (ii) has been represented in the preparation, negotiation and execution of this Agreement by legal counsel of the Recipient’s own choice or has voluntarily declined to seek such counsel; (iii) understands the terms and consequences of this Agreement; and (iv) is fully aware of the legal and binding effect of this Agreement.
(e)      Governing Law . This Agreement shall be construed, interpreted and enforced in accordance with the internal laws of the State of Delaware without regard to any applicable conflicts of laws provisions.

I hereby acknowledge that I have read this Agreement, have received and read the Plan, and understand and agree to comply with the terms and conditions of this Agreement and the Plan.


___________________________

RECIPIENT ACCEPTANCE
Schedule A

Automatic Sale Instructions

The undersigned hereby consents and agrees that any taxes due on a vesting date as a result of the vesting of RSUs on such date shall be paid through an automatic sale of shares as follows:

(a)    Upon any vesting of RSUs pursuant to Section 2 hereof, the Company shall arrange for the sale of, such number of shares of Common Stock issuable with respect to the RSUs that vest pursuant to Section 2 as is sufficient to generate net proceeds sufficient to satisfy the Company’s minimum statutory withholding obligations with respect to the income recognized by the Recipient upon the vesting of the RSUs (based on minimum statutory withholding rates for all tax purposes, including payroll and social security taxes, that are applicable to such income), and the Company shall retain such net proceeds in satisfaction of such tax withholding obligations.
(b)    The Recipient hereby appoints the Chief Legal Officer and the Secretary of the Company, and each of them acting singly, and with full power of substitution, to serve as his or her attorney in fact to sell the Recipient’s shares of Common Stock in accordance with this Schedule A. The Recipient agrees to execute and deliver such documents, instruments and certificates as may reasonably be required in connection with the sale of the shares pursuant to this Schedule A.
(c)    The Recipient represents to the Company that, as of the date hereof, he or she is not aware of any material nonpublic information about the Company or the Common Stock. The Recipient and the Company have structured this Agreement, including this Schedule A, to constitute a “binding contract” relating to the sale of Common Stock, consistent with the affirmative defense to liability under Section 10(b) of the Securities Exchange Act of 1934 under Rule 10b5-1(c) promulgated under such Act.
The Company shall not deliver any shares of Common Stock to the Recipient until it is satisfied that all required withholdings have been made.



_______________________________


Recipient Name: ________________

Date: __________________________

EXHIBIT B

DEFINITIONS

Cause ” shall mean: (1) if the Recipient is party to an employment, service or severance agreement with the Company that contains a definition of “cause” for termination of employment or service, the meaning ascribed to such term in such agreement or (2) otherwise, any of (w) Recipient’s willful failure substantially to perform his or her duties and responsibilities to the Company or deliberate violation of a Company policy; (x) Recipient’s commission of any act of fraud, embezzlement, dishonesty or any other willful misconduct that has caused or is reasonably expected to result in material injury to the Company; (y) unauthorized use or disclosure by Recipient of any proprietary information or trade secrets of the Company or any other party to whom the Recipient owes an obligation of nondisclosure as a result of his or her relationship with the Company; or (z) Recipient’s willful breach of any of his or her obligations under any written agreement or covenant with the Company (including, without limitation, breach by the Recipient of any provision of any employment, consulting, advisory, nondisclosure, non-competition or other similar agreement between the Recipient and the Company) as determined by the Company, which determination shall be conclusive. The Recipient’s employment shall be considered to have been terminated for Cause if the Company determines, within 30 days after the Recipient’s resignation, that termination for Cause was warranted.

Change in Control Event ” shall mean the occurrence of one or more of the following events, provided, in each case, that such event constitutes a “change in control event” within the meaning of Treasury Regulation Section 1.409A-3(i)(5)(i):
1.      the acquisition by an individual, entity or group (within the meaning of Section 13(d)(3) or 14(d)(2) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) (a “Person”) of beneficial ownership of any capital stock of the Company if, after such acquisition, such Person beneficially owns (within the meaning of Rule 13d-3 under the Exchange Act) 50% or more of either (x) the then-outstanding shares of common stock of the Company (the “Outstanding Company Common Stock”) or (y) the combined voting power of the then-outstanding securities of the Company entitled to vote generally in the election of directors (the “Outstanding Company Voting Securities”); provided, however , that for purposes of this subsection (1), the following acquisitions shall not constitute a Change in Control Event: (I) any acquisition directly from the Company (excluding an acquisition pursuant to the exercise, conversion or exchange of any security exercisable for, convertible into or exchangeable for common stock or voting securities of the Company, unless the Person exercising, converting or exchanging such security acquired such security directly from the Company or an underwriter or agent of the Company) or (II) any acquisition by any corporation pursuant to a Business Combination (as defined below) which complies with clauses (x) and (y) of subsection (3) of this definition; or
2.      a change in the composition of the Board that results in the Continuing Directors (as defined below) no longer constituting a majority of the Board (or, if applicable, the Board of Directors of a successor corporation to the Company), where the term “Continuing Director” means at any date a member of the Board (x) who was a member of the Board on the date of the initial adoption of the Plan by the Board or (y) who was nominated or elected subsequent to such date by at least a majority of the directors who were Continuing Directors at the time of such nomination or election or whose election to the Board was recommended or endorsed by at least a majority of the directors who were Continuing Directors at the time of such nomination or election; provided, however , that there shall be excluded from this clause (y) any individual whose initial assumption of office occurred as a result of an actual or threatened election contest with respect to the election or removal of directors or other actual or threatened solicitation of proxies or consents, by or on behalf of a person other than the Board; or
3.      the consummation of a merger, consolidation, reorganization, recapitalization or share exchange involving the Company or a sale or other disposition of all or substantially all of the assets of the Company (a “Business Combination”), unless, immediately following such Business Combination, each of the following two conditions is satisfied: (x) all or substantially all of the individuals and entities who were the beneficial owners of the Outstanding Company Common Stock and Outstanding Company Voting Securities immediately prior to such Business Combination beneficially own, directly or indirectly, more than 50% of the then-outstanding shares of common stock and the combined voting power of the then-outstanding securities entitled to vote generally in the election of directors, respectively, of the resulting or acquiring corporation in such Business Combination (which shall include, without limitation, a corporation which as a result of such transaction owns the Company or substantially all of the Company’s assets either directly or through one or more subsidiaries) (such resulting or acquiring corporation is referred to herein as the “Acquiring Corporation”) in substantially the same proportions as their ownership of the Outstanding Company Common Stock and Outstanding Company Voting Securities, respectively, immediately prior to such Business Combination and (y) no Person (excluding any employee benefit plan (or related trust) maintained or sponsored by the Company or by the Acquiring Corporation) beneficially owns, directly or indirectly, 50% or more of the then-outstanding shares of common stock of the Acquiring Corporation, or of the combined voting power of the then-outstanding securities of such corporation entitled to vote generally in the election of directors (except to the extent that such ownership existed prior to the Business Combination); or
4.      the liquidation or dissolution of the Company.

EXHIBIT C

AMENDED AND RESTATED 2013 STOCK INCENTIVE PLAN






ENDURANCE INTERNATIONAL GROUP HOLDINGS, INC.

Restricted Stock Unit Agreement
Amended and Restated 2013 Stock Incentive Plan

This Restricted Stock Unit Agreement (this “ Agreement ”) is made between Endurance International Group Holdings, Inc., a Delaware corporation (the “ Company ”), and the Recipient.
NOTICE OF GRANT
I.    Grant Date
Date:
 

II.    Recipient Information
Recipient:
 
Recipient Address:
 

III.    Grant Information
Number of Restricted Stock Units:
 

IV.    Vesting Table
Vesting Start Date:
 
First Anniversary of Vesting Start Date:
100%
 
 
 
 
All vesting is dependent on the Recipient continuing to perform services for the Company, as provided herein.

This Agreement includes this Notice of Grant and the following Exhibits, which are expressly incorporated by reference in their entirety herein:

Exhibit A – General Terms and Conditions
Exhibit B – Definitions
Exhibit C – Amended and Restated 2013 Stock Incentive Plan

This grant of RSUs satisfies in full all commitments that the Company has to the Recipient with respect to the issuance of stock, stock options or other equity securities.

ENDURANCE INTERNATIONAL GROUP HOLDINGS, INC.

__________________________
Name:
Title:
RECIPIENT

__________________________
Name:
Restricted Stock Unit Agreement
Amended and Restated 2013 Stock Incentive Plan

EXHIBIT A
GENERAL TERMS AND CONDITIONS
The terms and conditions of the award of the right to receive shares of common stock, $0.0001 par value per share, of the Company (the “ Common Stock ”) made to the Recipient (the “ RSUs ”), as set forth in the Notice of Grant that forms part of this Agreement (the “ Notice of Grant ”), and subject to the terms and conditions set forth in the Amended and Restated 2013 Stock Incentive Plan (the “ Plan ”), are as follows:
1.      Award of Restricted Stock Units .
(a)      The RSUs are granted to the Recipient, effective as of the Grant Date (as set forth in the Notice of Grant), in consideration of services rendered and to be rendered by the Recipient to the Company. Each RSU represents the right to receive one share of Common Stock upon vesting of the RSU, subject to the terms and conditions set forth herein. Defined terms not defined herein (or in Exhibit B of this Agreement) shall have the meaning set forth in the Plan.
(b)      The Recipient agrees that the RSUs shall be subject to the vesting provisions set forth in Section 2 of this Agreement, the forfeiture provisions set forth in Section 3 of this Agreement and the restrictions on transfer set forth in Section 4 of this Agreement.
2.      Vesting .
(a)      The RSUs shall vest in accordance with the vesting schedule set forth in the Notice of Grant (the “ Vesting Schedule ”). Upon the vesting of the RSU, the Company will deliver to the Recipient, for each RSU that becomes vested, one share of Common Stock, subject to the payment of any taxes pursuant to Section 7. The Common Stock will be delivered to the Recipient as soon as practicable following each vesting date, but in any event within 30 days of such date.
(b)      Notwithstanding the Vesting Schedule set forth on the Notice of Grant, upon the consummation of a Change in Control Event, the then remaining unvested RSUs shall immediately become fully vested and free from all forfeiture restrictions. “Change in Control Event” is defined in Exhibit B .
3.      Forfeiture of Unvested RSUs Upon Cessation of Service .
In the event that the Recipient ceases to perform services to the Company or such other entity the service providers of which are eligible to receive an award under the Plan (each such entity, a “ Participating Entity ”) for any reason or no reason, with or without cause, then, except as set forth in Section 2(b) hereof, all of the RSUs that are unvested as of the time of such cessation shall be forfeited immediately and automatically to the Company, without the payment of any consideration to the Recipient, effective as of such cessation. The Recipient shall have no further rights with respect to any RSUs that are so forfeited or any Common Stock that may have been issuable with respect thereto. If the Recipient is providing services to a Participating Entity, any references in this Agreement to provision of services to the Company shall instead be deemed to refer to service with such Participating Entity.
4.      Restrictions on Transfer .
The Recipient shall not sell, assign, transfer, pledge, hypothecate or otherwise encumber or dispose of, by operation of law or otherwise (collectively “transfer”) any RSUs, or any interest therein, until such RSUs have vested and the Common Stock represented by such RSUs has been delivered pursuant to Section 2 hereof. The Company shall not be required to treat as the owner of any RSUs or issue any Common Stock to any transferee to whom such RSUs have been transferred in violation of any of the provisions of this Agreement.
5.      Rights as a Shareholder .
The Recipient shall have no rights as a stockholder of the Company with respect to any shares of Common Stock that may be issuable with respect to the RSUs until the issuance of the shares of Common Stock to the Recipient following the vesting of the RSUs.
6.      Provisions of the Plan .
This Agreement is subject to the provisions of the Plan, a copy of which is furnished to the Recipient with this Agreement.
7.      Tax Matters .
(a)      Acknowledgments; No Section 83(b) Election . The Recipient acknowledges that he or she is responsible for obtaining the advice of the Recipient’s own tax advisors with respect to the award of RSUs and the Recipient is relying solely on such advisors and not on any statements or representations of the Company or any of its agents with respect to the tax consequences relating to the RSUs. The Recipient understands that the Recipient (and not the Company) shall be responsible for the Recipient’s tax liability that may arise in connection with the acquisition, vesting and/or disposition of the RSUs and the Common Stock represented thereby. The Recipient acknowledges that no election under Section 83(b) of the Internal Revenue Code is available with respect to RSUs.
8.      Miscellaneous .
(a)      Authority of Compensation Committee . In making any decisions or taking any actions with respect to the matters covered by this Agreement, the Compensation Committee shall have all of the authority and discretion, and shall be subject to all of the protections, provided for in the Plan. All decisions and actions by the Compensation Committee with respect to this Agreement shall be made in the Compensation Committee’s discretion and shall be final and binding on the Recipient.
(b)      No Right to Continued Service . The Recipient acknowledges and agrees that, notwithstanding the fact that the vesting of the RSUs is contingent upon his or her continued service to the Company, this Agreement does not constitute an express or implied promise of continued service relationship with the Recipient or confer upon the Recipient any rights with respect to a continued service relationship with the Company.
(c)      Section 409A . The RSUs awarded pursuant to this Agreement are intended to be exempt from or comply with the requirements of Section 409A of the Internal Revenue Code and the Treasury Regulations issued thereunder (“ Section 409A ”). The delivery of shares of Common Stock on the vesting of the RSUs may not be accelerated or deferred unless permitted or required by Section 409A.
(d)      Recipient’s Acknowledgements . The Recipient acknowledges that he or she: (i) has read this Agreement; (ii) has been represented in the preparation, negotiation and execution of this Agreement by legal counsel of the Recipient’s own choice or has voluntarily declined to seek such counsel; (iii) understands the terms and consequences of this Agreement; and (iv) is fully aware of the legal and binding effect of this Agreement.
(e)      Governing Law . This Agreement shall be construed, interpreted and enforced in accordance with the internal laws of the State of Delaware without regard to any applicable conflicts of laws provisions.

I hereby acknowledge that I have read this Agreement, have received and read the Plan, and understand and agree to comply with the terms and conditions of this Agreement and the Plan.


___________________________

RECIPIENT ACCEPTANCE
EXHIBIT B

DEFINITIONS

Change in Control Event ” shall mean the occurrence of one or more of the following events, provided, in each case, that such event constitutes a “change in control event” within the meaning of Treasury Regulation Section 1.409A-3(i)(5)(i):
1.      the acquisition by an individual, entity or group (within the meaning of Section 13(d)(3) or 14(d)(2) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) (a “Person”) of beneficial ownership of any capital stock of the Company if, after such acquisition, such Person beneficially owns (within the meaning of Rule 13d-3 under the Exchange Act) 50% or more of either (x) the then-outstanding shares of common stock of the Company (the “Outstanding Company Common Stock”) or (y) the combined voting power of the then-outstanding securities of the Company entitled to vote generally in the election of directors (the “Outstanding Company Voting Securities”); provided, however , that for purposes of this subsection (1), the following acquisitions shall not constitute a Change in Control Event: (I) any acquisition directly from the Company (excluding an acquisition pursuant to the exercise, conversion or exchange of any security exercisable for, convertible into or exchangeable for common stock or voting securities of the Company, unless the Person exercising, converting or exchanging such security acquired such security directly from the Company or an underwriter or agent of the Company) or (II) any acquisition by any corporation pursuant to a Business Combination (as defined below) which complies with clauses (x) and (y) of subsection (3) of this definition; or
2.      a change in the composition of the Board that results in the Continuing Directors (as defined below) no longer constituting a majority of the Board (or, if applicable, the Board of Directors of a successor corporation to the Company), where the term “Continuing Director” means at any date a member of the Board (x) who was a member of the Board on the date of the initial adoption of the Plan by the Board or (y) who was nominated or elected subsequent to such date by at least a majority of the directors who were Continuing Directors at the time of such nomination or election or whose election to the Board was recommended or endorsed by at least a majority of the directors who were Continuing Directors at the time of such nomination or election; provided, however , that there shall be excluded from this clause (y) any individual whose initial assumption of office occurred as a result of an actual or threatened election contest with respect to the election or removal of directors or other actual or threatened solicitation of proxies or consents, by or on behalf of a person other than the Board; or
3.      the consummation of a merger, consolidation, reorganization, recapitalization or share exchange involving the Company or a sale or other disposition of all or substantially all of the assets of the Company (a “Business Combination”), unless, immediately following such Business Combination, each of the following two conditions is satisfied: (x) all or substantially all of the individuals and entities who were the beneficial owners of the Outstanding Company Common Stock and Outstanding Company Voting Securities immediately prior to such Business Combination beneficially own, directly or indirectly, more than 50% of the then-outstanding shares of common stock and the combined voting power of the then-outstanding securities entitled to vote generally in the election of directors, respectively, of the resulting or acquiring corporation in such Business Combination (which shall include, without limitation, a corporation which as a result of such transaction owns the Company or substantially all of the Company’s assets either directly or through one or more subsidiaries) (such resulting or acquiring corporation is referred to herein as the “Acquiring Corporation”) in substantially the same proportions as their ownership of the Outstanding Company Common Stock and Outstanding Company Voting Securities, respectively, immediately prior to such Business Combination and (y) no Person (excluding any employee benefit plan (or related trust) maintained or sponsored by the Company or by the Acquiring Corporation) beneficially owns, directly or indirectly, 50% or more of the then-outstanding shares of common stock of the Acquiring Corporation, or of the combined voting power of the then-outstanding securities of such corporation entitled to vote generally in the election of directors (except to the extent that such ownership existed prior to the Business Combination); or
4.      the liquidation or dissolution of the Company.

EXHIBIT C

AMENDED AND RESTATED 2013 STOCK INCENTIVE PLAN







ENDURANCE INTERNATIONAL GROUP HOLDINGS, INC.

Form of Restricted Stock Unit Agreement
Constant Contact, Inc. Second Amended and Restated 2011 Stock Incentive Plan

AGREEMENT (the “Agreement”) made between Endurance International Group Holdings, Inc., a Delaware corporation (the “Company”), and [____________________] (“you”).

For valuable consideration, receipt of which is acknowledged, the Company and you agree as follows:

1.
Grant of RSUs .

On [__________________] (the “Grant Date”) and subject to the terms and conditions set forth in this Agreement and in the Constant Contact, Inc. Second Amended and Restated 2011 Stock Incentive Plan (the “Plan”), the Company has granted you Restricted Stock Units (“RSUs”) providing you with the right to receive [____________] shares of common stock (“Common Stock”), $0.0001 par value per share, of the Company (the “Shares”).

2.
Vesting and Forfeiture .

(a) While you remain employed by, or engaged to provide services on an individual basis to, the Company, 33.33% of the RSUs will vest on the first anniversary of [__________], 33.33% of the RSUs will vest on the second anniversary of [__________], and 33.34% of the RSUs will vest on the third anniversary of [__________], such that 100% of the RSUs will be fully vested on [___________]. The date upon which any of the RSUs vest will be considered a “Vesting Date” for the RSUs that vest on that date. Any fractional Shares that would otherwise vest as of a particular date will be rounded down and carried forward to the next Vesting Date until a whole Share can be issued.

(b) Notwithstanding Section 2(a), if, within the one-year period following a Change in Control Event (as defined in Section 2(d)(i) below) your employment is terminated by the Company without Cause (as defined in Section 2(d)(ii) below), then all remaining unvested RSUs shall become fully vested and free from all forfeiture restrictions as of the date of such termination.

(c) Absent any contrary provision in the Plan or any other applicable plan or agreement, if you cease to be employed by, or engaged to provide services on an individual basis to, the Company for any reason or no reason, you will immediately and automatically forfeit all rights to any of your RSUs that have Vesting Dates after the date your employment or other service providing relationship with the Company ends.

(d) For the purposes of this Agreement:


1



i.      “Change in Control Event” shall mean the occurrence of one or more of the following events:
1.      the acquisition by an individual, entity or group (within the meaning of Section 13(d)(3) or 14(d)(2) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) (a “Person”) of beneficial ownership of any capital stock of the Company if, after such acquisition, such Person beneficially owns (within the meaning of Rule 13d-3 under the Exchange Act) 50% or more of either (x) the then-outstanding shares of common stock of the Company (the “Outstanding Company Common Stock”) or (y) the combined voting power of the then-outstanding securities of the Company entitled to vote generally in the election of directors (the “Outstanding Company Voting Securities”); provided, however , that for purposes of this subsection (1), the following acquisitions shall not constitute a Change in Control Event: (I) any acquisition directly from the Company (excluding an acquisition pursuant to the exercise, conversion or exchange of any security exercisable for, convertible into or exchangeable for common stock or voting securities of the Company, unless the Person exercising, converting or exchanging such security acquired such security directly from the Company or an underwriter or agent of the Company) or (II) any acquisition by any corporation pursuant to a Business Combination (as defined below) which complies with clauses (x) and (y) of subsection (3) of this definition; or

2.      a change in the composition of the Company’s Board of Directors (the “Board”) that results in the Continuing Directors (as defined below) no longer constituting a majority of the Board (or, if applicable, the Board of Directors of a successor corporation to the Company), where the term “Continuing Director” means at any date a member of the Board (x) who was a member of the Board on the date of the initial adoption of the Plan by the Board or (y) who was nominated or elected subsequent to such date by at least a majority of the directors who were Continuing Directors at the time of such nomination or election or whose election to the Board was recommended or endorsed by at least a majority of the directors who were Continuing Directors at the time of such nomination or election; provided, however , that there shall be excluded from this clause (y) any individual whose initial assumption of office occurred as a result of an actual or threatened election contest with respect to the election or removal of directors or other actual or threatened solicitation of proxies or consents, by or on behalf of a person other than the Board; or

3.      the consummation of a merger, consolidation, reorganization, recapitalization or share exchange involving the Company or a sale or other disposition of all or substantially all of the assets of the Company (a “Business Combination”), unless, immediately following such Business Combination, each of the following two conditions is satisfied: (x) all or substantially all of the individuals and entities who were the beneficial owners of the Outstanding Company Common Stock and Outstanding Company Voting Securities immediately prior to such Business Combination beneficially own, directly or indirectly, more than 50% of the then-outstanding shares of common stock and the combined voting power of the then-outstanding securities entitled to vote generally in the election of directors, respectively, of the resulting or acquiring

2



corporation in such Business Combination (which shall include, without limitation, a corporation which as a result of such transaction owns the Company or substantially all of the Company’s assets either directly or through one or more subsidiaries) (such resulting or acquiring corporation is referred to herein as the “Acquiring Corporation”) in substantially the same proportions as their ownership of the Outstanding Company Common Stock and Outstanding Company Voting Securities, respectively, immediately prior to such Business Combination and (y) no Person (excluding any employee benefit plan (or related trust) maintained or sponsored by the Company or by the Acquiring Corporation) beneficially owns, directly or indirectly, 50% or more of the then-outstanding shares of common stock of the Acquiring Corporation, or of the combined voting power of the then-outstanding securities of such corporation entitled to vote generally in the election of directors (except to the extent that such ownership existed prior to the Business Combination); or

4.      the liquidation or dissolution of the Company.

ii.      “Cause” shall mean: (1) if you are a party to an employment, service or severance agreement with the Company that contains a definition of “cause” for termination of employment or service, the meaning ascribed to such term in such agreement or (2) otherwise, any of (w) your willful failure substantially to perform your duties and responsibilities to the Company or deliberate violation of a Company policy; (x) your commission of any act of fraud, embezzlement, dishonesty or any other willful misconduct that has caused or is reasonably expected to result in material injury to the Company; (y) unauthorized use or disclosure by you of any proprietary information or trade secrets of the Company or any other party to whom you owe an obligation of nondisclosure as a result of your relationship with the Company; or (z) your willful breach of any of your obligations under any written agreement or covenant with the Company (including, without limitation, breach by you of any provision of any employment, consulting, advisory, nondisclosure, non-competition or other similar agreement between you and the Company), as determined by the Company, which determination shall be conclusive. Your employment shall be considered to have been terminated for Cause if the Company determines, within 30 days after your resignation, that termination for Cause was warranted.

3.
Issuance of Shares .

Subject to the terms and conditions of this Agreement (including any Withholding Tax obligations), after each Vesting Date, the Company will issue to you (or your estate, or an account at a brokerage firm designated by the Company), within three (3) business days following such Vesting Date, one Share for each RSU that vested on such Vesting Date. Until each applicable Vesting Date, you will have no rights to any Shares, and until the Company delivers the Shares to you, you will not have any rights associated with such Shares, including without limitation voting rights, dividends or dividend equivalents.

4.
Transferability .


3



The RSUs and Shares they represent may not be sold, assigned, transferred, pledged, hypothecated or otherwise disposed of (whether by operation of law or otherwise) (collectively, a “transfer”), except that this Agreement may be transferred by the laws of descent and distribution or as otherwise permitted under the Plan. You may only transfer the Shares that may be issued pursuant to this Agreement following their issuance to you.

5.
Withholding Taxes .

(a) You acknowledge that you have reviewed with your own tax advisors the federal, state, local and foreign tax consequences of this investment and the actions contemplated by this Agreement. You affirm that you are relying solely on such advisors and not on any statements or representations of the Company or any of its agents.

(b) The Company’s obligation to deliver Shares to you upon or after the vesting of the RSUs shall be subject to your satisfaction of all income tax (including federal, state and local taxes), social insurance, payroll tax, payment on account or other tax related withholding requirements, as determined by the Company (“Withholding Taxes”).

(c) You acknowledge and agree that the Company has the right to deduct from payments of any kind otherwise due to you any Withholding Taxes to be withheld with respect to the actions contemplated by this Agreement.

(d) Without limiting the generality of the foregoing Section 5(c), except as provided in the next sentence, the Company shall withhold a number of Shares issuable in payment of any vested RSUs having a Fair Market Value, as of the Vesting Date of such RSUs, equal to the Withholding Taxes with respect to such RSUs. If the Company cannot (under applicable legal, regulatory, listing or other requirements, or otherwise) satisfy such Withholding Taxes in such method, the Company may satisfy such Withholding Taxes by any one or combination of the following methods: (i) by requiring you to pay such Withholding Taxes in cash or by check; (ii) by deducting such Withholding Taxes out of any other compensation otherwise payable to you by the Company; (iii) by allowing you to surrender shares of Common Stock which (x) in the case of shares initially acquired from the Company (upon exercise of a stock option or otherwise), have been owned by you for such period (if any) as may be required to avoid a charge to the Company’s earnings, and (y) have a Fair Market Value on the date of surrender equal to such Withholding Taxes; and/or (iv) by selling or arranging to sell such number of shares issuable in respect of any vested RSUs. The Company is hereby authorized to take such actions as are necessary to effect the withholding of any and all such Withholding Taxes in accordance with this Section 5(d).

6.
Securities Laws .

Notwithstanding any other provision of the Plan or this Agreement, the Company will not be required to issue, and you may not sell, assign, transfer or otherwise dispose of, any shares of Common Stock received as payment of the RSUs, unless (a) there is in effect with respect to the shares of Common Stock received as payment of the RSUs a registration statement under the

4



Securities Act of 1933, as amended, and any applicable state or foreign securities laws or an exemption from such registration, and (b) there has been obtained any other consent, approval or permit from any other regulatory body that the Compensation Committee (the “Committee”) of the Company’s Board of Directors, in its sole discretion, deems necessary or advisable. The Company may condition such issuance, sale or transfer upon the receipt of any representations or agreements from the parties involved, and the placement of any legends on certificates representing Common Stock received as payment of the RSUs, as may be deemed necessary or advisable by the Company to comply with such securities law or other restrictions.

7.
Provisions of the Plan .

This Agreement is subject to the provisions of the Plan, a copy of which is furnished to you with this Agreement. Any capitalized terms used in this Agreement but not otherwise defined in the Agreement shall have the same meaning as in the Plan.

8.
Miscellaneous .

(a) No Rights to Service . You acknowledge and agree that the grant of the RSUs pursuant to Section 1 and their vesting pursuant to Section 2 do not constitute an express or implied promise of continued service with the Company for the vesting period of the RSUs, or for any period.
  
(b) Provisions of the Plan . This RSUs are subject to the provisions of the Plan, a copy of which is furnished to you with this Agreement.

(c) Section 409A . This Agreement is intended to comply with the requirements of Section 409A and shall be construed consistently therewith. In any event, the Company makes no representation or warranty and will have no liability to you or any other person, other than with respect to payments made by the Company in violation of the provisions of this Agreement, if any provisions of or payments under this Agreement are determined to constitute deferred compensation subject to Section 409A but not to satisfy the conditions of that section.

(d) Unsecured Creditor . This Agreement shall create a contractual obligation on the part of Company to make payment of the RSUs credited to your account at the time provided for in this Agreement. Neither you nor any other party claiming an interest in the RSUs or related stock hereunder shall have any interest whatsoever in any specific assets of the Company. Your right to receive payments hereunder shall be that of an unsecured general creditor of Company.

(e) Severability . The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision of this Agreement, and each other provision of this Agreement shall be severable and enforceable to the extent permitted by law.


5



(f) Waiver . Any provision for the benefit of the Company contained in this Agreement may be waived, either generally or in any particular instance, by the Board of Directors of the Company or the Committee.

(g) Binding Effect . This Agreement shall be binding upon and inure to the benefit of the Company and you and its and your respective heirs, executors, administrators, legal representatives, successors and assigns, subject to the restrictions on transfer set forth in Section 4 of this Agreement.

(h) Notice . Except as provided in Section 8(k), all notices required or permitted hereunder shall be in writing or provided and deemed effectively given upon personal delivery or five calendar days after deposit in the United States Post Office, by registered or certified mail, postage prepaid, addressed to the other party hereto at, for the Company, its primary business address (attention: Chief Administrative Officer and, for you, at your home address as reflected in the records of the Company, or at such other address or addresses as either party shall designate to the other in accordance with this Section 8(h).

(i) Entire Agreement . This Agreement and the Plan constitute the entire agreement between the parties, and supersede all prior agreements and understandings, relating to the subject matter of this Agreement.

(j) Governing Law . This Agreement shall be construed, interpreted and enforced in accordance with the internal laws of the State of Delaware without regard to any applicable conflicts of laws.

(k) Electronic Delivery . The Company may, in its sole discretion, decide to deliver any documents related to participation in the Plan or awards granted under the Plan by electronic means or to request your consent to participate in the Plan by electronic means or allow you to provide notices by electronic means. You hereby consent to receive such documents by electronic delivery and, if requested, you agree to participate in the Plan through an on-line or electronic system established and maintained by the Company or another third party designated by the Company.

(l) Your Acknowledgments . You acknowledge that you: (i) have read this Agreement; (ii) have been represented in the preparation, negotiation and execution of this Agreement by legal counsel of your own choice or have voluntarily declined to seek such counsel; (iii) understand the terms and consequences of this Agreement; and (iv) are fully aware of the legal and binding effect of this Agreement.

[Signatures on Page Following]


6




  IN WITNESS WHEREOF, the Company has caused this grant to be executed under its corporate seal by its duly authorized officer. This grant shall take effect as a sealed instrument.
ENDURANCE INTERNATIONAL GROUP HOLDINGS, INC.
By:     
Name:     
Title:
    
Dated:                 


PARTICIPANT’S ACCEPTANCE
By signing below (or by accepting the foregoing grant through such other means as may be established by the Company or its third-party administrator from time to time), I hereby accept the foregoing grant and agree to the terms and conditions thereof and acknowledge receipt of a copy of the Plan.
PARTICIPANT:

Address:                         
                         
Dated:                     



7



EMPLOYMENT AGREEMENT

EMPLOYMENT AGREEMENT (the “ Agreement ”), made and entered into as of March 22, 2017 by and between Endurance International Group Holdings, Inc., a Delaware corporation (together with its successors and assigns permitted under this Agreement, the “ Company ”) and Ronald LaSalvia (the “ Executive ”).
W I T N E S S E T H :
WHEREAS, the Company desires to continue to employ the Executive as its President, Hosting Brands as of and following the Effective Date (as defined below) and desires to memorialize the terms and conditions of such employment in this Agreement;

NOW, THEREFORE, in consideration of the premises and mutual covenants contained herein and for other good and valuable consideration, the receipt of which is mutually acknowledged, the Parties agree as follows:

1. DEFINITIONS. As used in this Agreement, capitalized terms shall have the meanings set forth in this Agreement. The following capitalized terms shall have the following meanings:

(a) Affiliate ” of a Person shall mean a Person that directly or indirectly Controls, is Controlled by, or is under common Control with the Person specified.

(b) Annual Bonus ” shall mean the annual cash bonus, if any, payable to the Executive in respect of any given calendar year pursuant to Section 5 of this Agreement.

(c) Base Salary ” shall mean the annual rate of base salary provided for in Section 4 below or any increased annual rate of base salary granted to the Executive pursuant to Section 4 of this Agreement.

(d) Board ” shall mean the Board of Directors of the Company.

(e) Cause ” shall mean:

(i)      a continued failure of the Executive to perform his duties and responsibilities (other than as a result of physical or mental illness or injury) after receipt of written notice from the Board of such failure, provided that the





Executive shall have 30 calendar days after the date of receipt of such notice in which to cure such failure (to the extent cure is possible);

(ii)      the Executive’s willful misconduct or gross negligence which is materially injurious to the Company or any of its Affiliates (whether financially, reputationally or otherwise);

(iii)      a breach by the Executive of his fiduciary duty or duty of loyalty to the Company or its Affiliates which is materially injurious to the Company or any of its Affiliates (whether financially, reputationally or otherwise);


(iv)      the indictment of the Executive for any felony or other serious crime involving moral turpitude; or

(v)      the Executive’s (A) breach of any restrictive covenant regarding competition or solicitation or (B) material breach of any other restrictive covenant (including, without limitation, non-disclosure of confidential information), in each case to which he is subject pursuant to this Agreement or any other agreement with the Company or any of its Affiliates (the “ Restrictive Covenants ”); provided that, in the case of a breach described in clause (v)(B) above, the Board shall provide the Executive with written notice of such breach and the Executive shall have 30 calendar days after the date of receipt of such notice in which to cure such failure (to the extent cure is possible).

If, within the three-month period immediately following the Termination Date, it is discovered that the Executive engaged in conduct which could have resulted in the Executive’s employment with the Company being terminated for Cause, as such term is defined above, the Participant’s employment shall, at the election of the Board, in its sole discretion, be deemed to have been terminated for Cause retroactively to the date the events giving rise to Cause occurred.

(f) A “ Change in Control ” shall mean the occurrence of one or more of the following events:

(i)      the acquisition by an individual, entity or group (within the meaning of Section 13(d)(3) or 14(d)(2) of the Securities Exchange Act of 1934, and amended (the “ Exchange Act ”)) (a “ 13D Person ”) of beneficial ownership of any capital stock of the Company if, after such acquisition, such 13D Person beneficially owns (within the meaning of Rule 13d-3 under the Exchange Act) 50% or more of either (x) the then-outstanding shares of common stock of the Company (the “ Outstanding Company Common Stock ”) or (y) the





combined voting power of the then-outstanding securities of the Company entitled to vote generally in the election of directors (the “ Outstanding Company Voting Securities ”); provided , however, that for purposes of this subsection (i), the following acquisitions shall not constitute a Change in Control: (I) any acquisition directly from the Company (excluding an acquisition pursuant to the exercise, conversion or exchange of any security exercisable for, convertible into or exchangeable for common stock or voting securities of the Company, unless the 13D Person exercising, converting or exchanging such security acquired such security directly from the Company or an underwriter or agent of the Company) or (II) any acquisition by any corporation pursuant to a Business Combination (as defined below) which complies with clauses (x) and (y) of subsection (iii) of this definition; or

(ii)      a change in the composition of the Board that results in the Continuing Directors (as defined below) no longer constituting a majority of the Board (or, if applicable, the Board of Directors of a successor corporation to the Company), where the term “ Continuing Director ” means at any date a member of the Board (x) who was a member of the Board on the date of the initial adoption of this Agreement by the Board or (y) who was nominated or elected subsequent to such date by at least a majority of the directors who were Continuing Directors at the time of such nomination or election or whose election to the Board was recommended or endorsed by at least a majority of the directors who were Continuing


Directors at the time of such nomination or election; provided , however, that there shall be excluded from this clause (y) any individual whose initial assumption of office occurred as a result of an actual or threatened election contest with respect to the election or removal of directors or other actual or threatened solicitation of proxies or consents, by or on behalf of a person other than the Board; or

(iii)      the consummation of a merger, consolidation, reorganization, recapitalization or share exchange involving the Company or a sale or other disposition of all or substantially all of the assets of the Company (a “ Business Combination ”), unless, immediately following such Business Combination, each of the following two conditions is satisfied: (x) all or substantially all of the individuals and entities who were the beneficial owners of the Outstanding Company Common Stock and Outstanding Company Voting Securities immediately prior to such Business Combination beneficially own, directly or indirectly, more than 50% of the then-outstanding shares of common stock and the combined voting power of the then- outstanding securities entitled to vote generally in the election of directors, respectively, of the resulting or acquiring corporation in such Business Combination (which shall include, without limitation, a corporation which as a result of such transaction owns the Company or substantially all of the Company’s assets either directly or through one or more subsidiaries) (such resulting or acquiring corporation is referred to herein as the “ Acquiring Corporation ”) in substantially the same proportions as their ownership of the Outstanding Company Common Stock and Outstanding Company Voting Securities, respectively, immediately prior to such Business Combination and (y) no 13D Person (excluding any employee benefit plan (or related trust)





maintained or sponsored by the Company or by the Acquiring Corporation) beneficially owns, directly or indirectly, 50% or more of the then-outstanding shares of common stock of the Acquiring Corporation, or of the combined voting power of the then-outstanding securities of such corporation entitled to vote generally in the election of directors (except to the extent that such ownership existed prior to the Business Combination); or

(iv)      the liquidation or dissolution of the Company;

provided, however, that to the extent required with respect to any payment hereunder that is subject to Section 409A of the Code, the Change in Control must be a “change in control event” within the meaning of Treasury Regulation Section 1.409A-3(i)(5)(i).

(g) Change in Control Period ” shall mean the period beginning on the date on which a Change in Control is consummated and ending on the one-year anniversary thereof.

(h) COBRA ” shall mean the Consolidated Omnibus Budget Reconciliation
Act.

(i) Code ” shall mean the Internal Revenue Code of 1986, as amended, and
all rules and regulations promulgated thereunder.

(j) Company Employee ” shall mean an employee, director or independent contractor of or for the Company or any of its Affiliates (to the extent such Affiliate is engaged in a Competing Business).


(k) Competing Business ” shall mean any business engaged in a line of business in which the Company or its subsidiaries (i) is engaged as of the Termination Date, (ii) has memorialized plans (electronically or otherwise) to become engaged within the six-month period immediately following the Termination Date or (iii) has plans of which the Executive knows (or of which there is a reasonable expectation that the Executive should have known) to become engaged within the six-month period immediately following the Termination Date.

(l) Control ” shall mean the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of a Person, whether through the ownership of voting securities, by contract or otherwise.






(m) Effective Date ” shall mean the date specified in Section 2 below.

(n) Person ” shall mean an individual, partnership, corporation, limited liability company, unincorporated organization, trust or joint venture, or a governmental agency or political subdivision thereof.

(o) Restricted Period ” shall mean the period beginning on the Termination Date and ending eighteen months after the Termination Date.

(p) Stock Incentive Plan ” shall mean the Endurance International Group Holdings, Inc. 2013 Stock Incentive Plan (or its successor).

(q) Termination Date ” shall mean the date specified in Section 9(b).

(r) Term of Employment ” shall mean the period specified in Section 2 below (including any extension as provided therein).

(s) Work Product ” shall mean all ideas, works of authorship, inventions and other creations, whether or not patentable, copyrightable, or subject to other intellectual-property protection, that are made, conceived, developed or worked on in whole or in part by the Executive while employed by the Company and/or any of its Affiliates, that relate in any manner whatsoever to the business, existing or proposed, of the Company and/or any of its Affiliates, or any other business or research or development effort in which the Company and/or any of its Affiliates engages during the Term of Employment.

2. TERM OF EMPLOYMENT.

The Term of Employment shall begin on March 1, 2017 (the “ Effective Date ”). Subject to the terms hereof, the Term of Employment shall extend until the second anniversary of the Effective Date. Commencing on the second anniversary of the Effective Date and on each anniversary thereafter, the Term of Employment shall be renewed automatically for succeeding terms of (1) year, unless either Party gives written notice to the other Party at least ninety (90) days prior to the expiration of the then-current term of the intention not to renew (a “ Non- Renewal Notice ”). If a Non-Renewal Notice is provided by either Party, then the Executive’s employment with the Company shall cease as of the end of the then-current Term of Employment. Notwithstanding the foregoing, the Term of Employment may be earlier







terminated by either Party in accordance with the provisions of Section 8, 9, and 10 of this Agreement, and in such event the Term of Employment shall end on the Termination Date.

3. POSITION, DUTIES AND RESPONSIBILITIES.

(a) During the Term of Employment, the Executive shall be employed as the President, Hosting Brands of the Company and shall have such duties, responsibilities and authority as shall be reasonably determined from time to time by the Chief Operating Officer of the Company (the “ COO ”), or if there is no COO at the relevant time, the Chief Executive Officer of the Company (the “ CEO ”). Further, the Executive shall (i) serve on such boards of directors of subsidiaries of the Company and/or (ii) hold such corporate officer titles and positions of the Company and any of its subsidiaries, as may be requested by the COO (or the CEO, if there is no COO at the relevant time) in his sole discretion, in any such case without additional compensation therefor. During the Term of Employment, subject to Section 3(b) and except for permitted vacation periods and reasonable periods of illness, the Executive shall devote substantially all of his business time and attention to the performance of his duties hereunder and shall use his reasonable best efforts, skills and abilities to promote the Company’s interests.

(b) Nothing herein shall preclude the Executive from (i) continuing to serve as a director and advisor on the board of directors of the corporations and entities set forth on Schedule I hereto, (ii) serving on up to one other board of directors (or advisory committee) of a corporation or entity with the prior express written consent of the Board (which consent will not be unreasonably withheld), (iii) serving on the boards of a reasonable number of trade associations and civic or charitable organizations and (iv) managing personal investments, so long as such activities set forth in this Section 3(b) do not conflict or materially interfere with the effective discharge of his duties and responsibilities under Section 3(a) above.

4. BASE SALARY.

During the Term of Employment, the Executive shall be paid an annualized gross Base Salary, payable in accordance with the regular payroll practices of the Company, of
$390,000. The Base Salary shall be reviewed annually for increase (but not decrease) in the sole discretion of the Board.

5. ANNUAL BONUS OPPORTUNITY.

During the Term of Employment, the Executive shall be eligible to earn an Annual Bonus pursuant to the terms and conditions of any annual Management Incentive Plan





adopted by the Company in respect of 2016 and each successive full fiscal year occurring during the Term of Employment, subject to the Executive’s continued employment through the date on which payments are made under the applicable Management Incentive Plan. The target amount of the Annual Bonus (the “ Target Annual Bonus Opportunity ”) shall be 60% of the Executive’s Base Salary.



6. EMPLOYEE BENEFIT PROGRAMS.

During the Term of Employment, the Executive shall be entitled to participate in any employee retirement, welfare and fringe benefit plans and programs made available to the Company’s senior executive officer level employees generally, as such plans or programs may be in effect from time to time. The Company shall pay the expenses associated with the
Executive’s participation in such benefit plans to the same extent the Company pays the expenses associated with the participation by other similarly situated senior executive officer level employees of the Company.

7. REIMBURSEMENT OF BUSINESS AND OTHER EXPENSES; PERQUISITES; VACATIONS.

(a) Business Expenses . The Executive is authorized to incur reasonable expenses in carrying out his duties and responsibilities under this Agreement and the Company shall promptly reimburse him for all reasonable business expenses incurred in connection with the performance of his duties hereunder, subject to the Executive’s provision of reasonable documentation of such expenses in accordance with the Company’s business expense reimbursement policy as may be in effect from time to time.

(b) Perquisites . During the Term of Employment, the Executive shall be entitled to any perquisites that are generally offered to other senior executive officers of the Company, on terms and conditions as determined by the Company from time to time.

(c) Vacation . Consistent with Company’s policy for executive employees, the Executive will not accrue paid vacation.

8. TERMINATION OF EMPLOYMENT.






(a) Death . The Executive shall terminate employment with the Company, and the Term of Employment shall terminate, upon the Executive’s death.

(b) Disability . The Company shall be entitled to terminate the Executive’s employment for Disability if the Executive has experienced a permanent disability as defined in the Company’s long-term disability plans (a “ Disability ”). The termination of the Executive’s employment by the Company for Disability shall not be considered a termination without Cause for purposes of this Agreement.

(c) For or Without Cause or Voluntarily (Other Than for Good Reason) . The Company may terminate the Executive’s employment for Cause or without Cause. The Executive may voluntarily terminate his employment, other than for Good Reason (“ Voluntary Resignation ”), provided that the Executive provides the Company with notice of his intent to terminate his employment at least thirty (30) days in advance of the Termination Date.

(d) Good Reason . The Executive may terminate his employment with the Company for Good Reason. For purposes of this Agreement, “ Good Reason ” shall mean, in connection with the Executive’s termination of employment, the occurrence of any of the following events without his consent:


(i)      a material diminution in the Executive’s duties and responsibilities other than a change in the Executive’s duties and responsibilities that results from becoming part of a larger organization following a Change in Control;

(ii)      the Company’s material breach of this Agreement, including the failure to timely pay Base Salary or any other amounts due under this Agreement; or

(iii)      a relocation of the Executive’s primary work location after the Effective Date such that his daily commute is increased by more than 40 miles;

provided that, within 30 days following the occurrence of any of the events set forth in clauses (i), (ii) or (iii), the Executive shall have delivered written notice to the Company of his intention to terminate his employment for Good Reason, which notice specifies in reasonable detail the circumstances claimed to give rise to the Executive’s right to terminate employment for Good Reason, and the Company shall not have cured such circumstances within 30 days following the Company’s receipt of such notice.






9. PROCEDURE FOR TERMINATION OF EMPLOYMENT.

(a) Notice of Termination of Employment . Any termination of the
Executive’s employment with the Company (other than a termination of employment on account of the death of the Executive) shall be communicated by written “ Notice of Termination ” to the other party hereto in accordance with Section 25 hereof.

(b) Termination Date . The Termination Date shall mean: (i) if the Executive’s termination of employment occurs due to the Executive’s death, the date of the Executive’s
death; (ii) if the Executive’s termination of employment occurs due to the Executive’s Disability, the date on which the Executive receives a Notice of Termination from the Company; (iii) if the Executive’s termination of employment occurs due to the Executive’s Voluntary Resignation, the date specified in the notice given pursuant to Section 8(c) hereof, which shall not be less than
thirty (30) days after Company’s receipt of the Notice of Termination; (iv) if the Executive’s
termination of employment occurs due to the Executive’s termination for Good Reason, the date of his termination in accordance with Section 8(d) hereof; (v) if the Executive’s termination of employment occurs pursuant to a non-renewal of the Term of Employment by either Party, the end of the then-current Term of Employment; and (vi) if the Executive’s termination of employment occurs for any other reason, the date on which a Notice of Termination is given or any later date (within thirty (30) days, or any alternative time period agreed upon by the Parties, after the giving of such Notice of Termination) set forth in such Notice of Termination.
Effective as of the Termination Date, unless otherwise determined by the Board, the Executive shall be deemed to have resigned from any and all positions he then holds with the Company and its Affiliates.

10. PAYMENTS UPON TERMINATION OF EMPLOYMENT.

(a) Termination Due to Death or Disability . In the event that the Executive’s employment hereunder is terminated due to his death or Disability, the Executive (or his estate or his beneficiaries, in the event of his death), shall be entitled to receive:

(i)      Payment in respect of (A) his accrued but unpaid Base Salary through the Termination Date, (B) any unpaid business expense reimbursements due to the Executive under Section 7 of this Agreement and (C) notwithstanding anything to the contrary in Section 5 of this Agreement or the applicable Management Incentive Plan, in the event that the Termination Date occurs after the end of a fiscal year, but prior to the date on which the Annual Bonus earned by the Executive with respect to such fiscal year is paid to the Executive, payment of such Annual Bonus ((A), (B) and (C) together, the “ Accrued Amounts ”). The





Accrued Amounts shall be paid as soon as reasonably practicable, but no later than thirty (30) days, following the Termination Date; and

(ii)      any amounts or benefits to which the Executive is then entitled under the terms of the benefit plans then-sponsored by the Company in accordance with their terms (and not accelerated to the extent acceleration does not satisfy Section 409A of the Code).

(b) Termination by the Company for Cause, Voluntary Resignation or Termination Due to Non-Renewal . In the event the Company terminates the Executive’s
employment hereunder for Cause or in the event of a Voluntary Resignation, or the Executive’s employment hereunder is terminated as a result of the delivery of a Non-Renewal Notice, the Executive shall be entitled to receive:

(i)      payment of the Accrued Amounts as soon as reasonably practicable, but no later than thirty (30) days, following the Termination Date; and

(ii)      any amounts or benefits to which the Executive is then entitled under the terms of the benefit plans then-sponsored by the Company in accordance with their terms (and not accelerated to the extent acceleration does not satisfy Section 409A of the Code).

(c) Termination by the Company without Cause or by the Executive for Good

Reason .

(i) In the event that the Executive’s employment hereunder is (x) terminated by the Company without Cause, other than due to Disability or death or (y) the Executive resigns for Good Reason, the Executive shall be entitled to receive:


(A)      payment of the Accrued Amounts as soon as reasonably practicable, but no later than thirty (30) days, following the Termination Date;






(B)      any amounts or benefits to which the Executive is then entitled under the terms of the benefit plans then-sponsored by the Company in accordance with their terms (and not accelerated to the extent acceleration does not satisfy Section 409A of the Code); and


(C)      subject to (x) the Executive’s satisfaction of the Release Requirements and (y) the Executive’s continued compliance with the Restrictive Covenants:

(1)      continued payment of Base Salary at the annualized rate in effect on the Termination Date for a period of:

(A)
if the Termination Date does not occur within the Change in Control Period, twelve (12) months following the Termination Date; or

(B)
if the Termination Date does occur within the Change in Control Period, eighteen (18) months following the Termination Date,

in either case payable in accordance with the Company’s usual and customary payroll practices;

(2)      payment of the Target Annual Bonus Opportunity in effect on the Termination Date, payable in equal monthly installments over a period of:

(A)
twelve (12) months following the Termination Date if the Termination Date does not occur within the Change in Control Period; or

(B)
eighteen (18) months following the Termination Date if the Termination Date does occur within the Change in Control Period,

in either case payable in accordance with the Company’s usual and customary payroll practices; and






(3)      provided the Executive is eligible for and timely elects to continue receiving group medical insurance under COBRA, pay (but in no event for longer than eighteen (18) months following the
Executive’s Termination Date) for such COBRA coverage (the “ COBRA Amount ”); provided , however , that if the Executive becomes re-employed with another employer and becomes eligible for medical insurance coverage under a plan maintained by such employer, the Executive shall be obligated to provide the Company with written notice of his new employment within five (5) business days of obtaining such new employment and the reimbursement by the Company of the COBRA Amount shall cease and the Company shall have no further obligation in connection therewith; and provided , further , that if the Company’s provision of the COBRA Amount will violate the nondiscrimination requirements of applicable law, this benefit will not apply.


(ii) Payments to be made under Section 10(c)(i)(C) (the “ Severance Payments ”) shall be provided or shall commence on the 60 th day after the Termination Date (the “ Release Date ”), provided that, as of the 52 nd day after the Termination Date, the Release Requirements are satisfied. If the Release Requirements are not satisfied as of the 52 nd day after the Termination Date (and the Release has been provided to the Executive as of the Termination Date), then the Executive shall not be entitled to any payments or benefits under the foregoing subsections and the Company and its Affiliates shall have no further obligations in connection therewith. If the Release Requirements are satisfied, then the portion of the Severance Payments which would otherwise have been paid during the period between the Termination Date and the Release Date shall instead be paid as soon as reasonably practicable following the Release Date. For purposes of this Agreement, the “ Release Requirements ” shall be satisfied if, as of the applicable date, the Executive has executed a general release of claims against the Company and its Affiliates in substantially the form attached hereto as Exhibit A and the revocation period required by applicable law has expired without the
Executive’s revocation of such release.

(d) No Mitigation Requirement or Offset . In the event of any termination of employment under this Section 10, the Executive shall be under no obligation to seek other employment and, except as otherwise provided in Section 10(c)(i)(C)(3), there shall be no offset against amounts due the Executive under this Agreement on account of any remuneration attributable to any subsequent employment that he may obtain.






(e) No Other Severance Benefits . Except as specifically set forth in this Agreement, the Executive covenants and agrees that the Executive shall not be entitled to any other form of severance or termination payments or benefits from the Company, including, without limitation, payments or benefits otherwise payable under any of the Company’s regular severance policies.

(f) Nature of Payments . Any amounts due under this Section 10 are in the nature of severance payments considered to be reasonable by the Company and the Executive and are not in the nature of a penalty.

11. RESTRICTIVE COVENANTS.

(a) Non-Competition .

(i)      The Executive acknowledges and recognizes the highly competitive nature of the businesses of the Company and its Affiliates and accordingly agrees that during the Term of Employment and the Restricted Period, the Executive will not directly or indirectly become an employee, director, or independent contractor of, or a consultant to, or perform any services for, or acquire any financial interest in, any Person engaging in a Competing Business.

(ii)      Notwithstanding anything to the contrary in this Agreement, the Executive may:


(A)      directly or indirectly own, solely as an investment, securities of any Person engaged in a Competing Business which are publicly traded on a national or regional stock exchange or on the over- the-counter market if the Executive (1) is not a controlling person of, or a member of a group which controls, such person and (2) does not, directly or indirectly, own one percent (1%) or more of any class of securities of such Person (excluding any interest the Executive owns through a mutual fund, private equity fund or other pooled account);

(B)      provide services for a subsidiary or division of a Person that is engaged in a Competing Business as long as such subsidiary or division (1) is not itself engaged in a Competing Business and (2) does not, and the Executive does not, provide any services to the Person that is





engaged in a Competing Business that relate (directly or indirectly) to such Competing Business; and

(C)      continue to engage in those activities set forth in Section 3(b), provided that Executive is not engaging in such activities for a Competing Business.

(b) Non-Solicitation .

(i)      During the Term of Employment and the Restricted Period, the Executive will not, whether on the Executive’s own behalf or on behalf of or in conjunction with any person, company, business entity or other organization whatsoever, solicit or hire, or attempt to solicit or hire:

(A)      any customer or supplier of the Company or any of its Affiliates in connection with any business activity that then competes with the Company or such Affiliate(s) or to terminate or alter in a manner adverse to the Company or such Affiliate(s) such customer’s or supplier’s relationship with the Company or such Affiliate(s); or

(B)      any Company Employee or individual who was a Company Employee within the six-month period immediately prior thereto to terminate or otherwise alter his or her employment with, and/or provision of services for, the Company or its Affiliates.

(c) Confidentiality .

(i)      The Executive hereby agrees that, during the Term of Employment and thereafter, other than in the proper performance of his duties for the Company and its Affiliates, he will hold in strict confidence any proprietary information or Confidential Information related to the Company or any of its Affiliates. For purposes of this Agreement, the term “ Confidential Information ” shall mean all information of the Company or any of its Affiliates (in whatever form) which is not generally known to the public, including without limitation any inventions, processes, methods of distribution, customer lists or customers’ or trade secrets,







provided that Confidential Information shall not include (A) information the Executive is required to disclose by applicable law, regulation or legal process so long as the Executive notifies the Company promptly (it being understood that “promptly” shall mean “prior to” unless prior notice is not possible, in which case “promptly” shall mean as soon as practicable following) of the Executive’s obligation to disclose Confidential Information by applicable law, regulation or legal process and cooperates with the Company to limit the extent of such disclosure, or (B) any information that is or becomes publicly known through no fault of the Executive.

(ii)      Notwithstanding anything to the contrary, the Executive is not prohibited from reporting possible violations of federal law or regulations to any governmental agency or entity, including but not limited to the Department of Justice, the Securities and Exchange Commission, the Congress, and any agency Inspector General, or making other disclosures that are protected under the whistleblower provisions of federal law or regulation and the Executive is not required to obtain the Company’s approval or notify the Company that the Executive intends to make or has made such a report or disclosure. Further, the Executive is hereby advised as follows pursuant to the Defend Trade Secrets Act: “An individual shall not be held criminally or civilly liable under any Federal or State trade secret law for the disclosure of a trade secret that (A) is made (i) in confidence to a Federal, State, or local government official, either directly or indirectly, or to an attorney; and (ii) solely for the purpose of reporting or investigating a suspected violation of law; or (B) is made in a complaint or other document filed in a lawsuit or other proceeding, if such filing is made under seal. An individual who files a lawsuit for retaliation by an employer for reporting a suspected violation of law may disclose the trade secret to the attorney of the individual and use the trade secret information in the court proceeding, if the individual (A) files any document containing the trade secret under seal; and (B) does not disclose the trade secret, except pursuant to court order.”

(iii)      The Executive agrees that at the time of the termination of his employment with the Company, whether at the insistence of the Executive or the Company, and regardless of the reasons therefor, he will deliver to the Company, and not keep or deliver to anyone else, any and all notes, files, memoranda, papers and, in general, any and all physical and electronic matter containing Confidential Information, including any and all documents significant to the conduct of the business of the Company or any subsidiary or Affiliate of the Company which are in his possession, except for any documents for which the Company or any subsidiary or Affiliate of the Company has given written consent to removal at the time of the termination of the Executive’s employment.






(d) Non-Disparagement . The Executive agrees that he will not, any time during the Term of Employment and on or after the time of the termination of his employment with the Company for any reason, directly or indirectly, disparage (i) the Company or its Affiliates, (ii) the business, property or assets of the Company or its Affiliates, or (iii) any of the former, current or future officers, directors, employees or shareholders of the Company or its





Affiliates. The Company shall use its reasonable best efforts to cause its officers and members of the Board (in their individual capacities or on behalf of the Company) not to, at any time during the Term of Employment and on or after the time of the termination of Executive’s employment with the Company for any reason, directly or indirectly, make or publish any disparaging statements or remarks about the Executive. Nothing in this Section shall be construed to limit the ability of Executive or the Company’s officers or members of the Board (in their individual capacities or on behalf of the Company) to give truthful testimony pursuant to valid legal process, including but not limited to, a subpoena, court order or a government investigative matter.

(e) Injunctive Relief; Effect of Violation on Severance Payments . It is impossible to measure in money the damages that will accrue to the Company or any of its Affiliates in the event that the Executive breaches any of the Restrictive Covenants. In the event that the Executive breaches any such Restrictive Covenant, the Company or any of its Affiliates shall be entitled to an injunction restraining the Executive from violating such Restrictive Covenant (without posting any bond). If the Company or any of its Affiliates shall institute any action or proceeding to enforce any such Restrictive Covenant, the Executive hereby waives the claim or defense that the Company or any of its Affiliates has an adequate remedy at law and agrees not to assert in any such action or proceeding the claim or defense that the Company or any of its Affiliates has an adequate remedy at law. The foregoing shall not prejudice the Company’s or any of its Affiliates’ other rights or remedies under applicable law or equity. In addition, the Company and the Executive agree that the Executive violates any Restrictive Covenant, the Company may cease payment of the Severance Payments and shall also be entitled to recoup any portion of the Severance Payments that were previously paid to the Executive.

12. WORK PRODUCT.

(a) In consideration of the Company’s promises and undertakings in this Agreement, the Executive agrees that all Work Product will be disclosed promptly by the Executive to the Company, shall be the sole and exclusive property of the Company, and is hereby assigned to the Company, regardless of whether (i) such Work Product was conceived,





made, developed or worked on during regular hours of his employment or his time away from his employment, (ii) the Work Product was made at the suggestion of the Company; or (iii) the Work Product was reduced to drawing, written description, documentation, models or other tangible form. Without limiting the foregoing, the Executive acknowledges that all original works of authorship that are made by the Executive, solely or jointly with others, within the scope of his employment and that are protectable by copyright are “works made for hire,” as that term is defined in the United States Copyright Act (17 U.S.C., Section 101), and are therefore owned by the Company from the time of creation.

(b) The Executive agrees to assign, transfer, and set over, and the Executive does hereby assign, transfer, and set over to the Company, all of his right, title and interest in and to all Work Product, without the necessity of any further compensation, and agrees that the Company is entitled to obtain and hold in its own name all patents, copyrights, and other rights in respect of all Work Product. The Executive agrees to (i) cooperate with the Company during and after his employment with the Company in obtaining patents or copyrights or other intellectual-property protection for all Work Product; (ii) execute, acknowledge, seal and deliver

all documents tendered by the Company to evidence its ownership thereof throughout the world; and (iii) cooperate with the Company in obtaining, defending and enforcing its rights therein.

(c) The Executive represents that there are no other contracts to assign inventions or other intellectual property that are now in existence between the Executive and any other Person. The Executive further represents that he has no other employment or undertakings that might restrict or impair his performance of this Agreement. The Executive will not in connection with his employment by the Company, use or disclose to the Company any confidential, trade secret, or other proprietary information of any previous employer or other Person that the Executive is not lawfully entitled to disclose.

13. POST-TERMINATION OBLIGATIONS.

Following the Term of Employment the Executive shall, upon reasonable notice, use his reasonable best efforts to assist and cooperate with the Company and its counsel by providing such information and assistance to the Company as may reasonably be required by the Company to the extent permitted by law at the Company’s expense in connection with any existing or threatened claim, arbitral hearing, litigation, action or governmental or other investigation involving the conduct of business of the Company or its Affiliates not commenced by the Executive. The Executive’s obligation to cooperate shall be reasonably limited so as not to unreasonably interfere with his other business obligations, and shall not exceed one hundred
(100)
hours.






14. ARBITRATION.

(a) Any dispute, claim or controversy arising under or in connection with this Agreement or the Executive’s employment hereunder or the termination thereof, other than injunctive relief under Section 11 hereof, shall be settled exclusively by arbitration administered by the American Arbitration Association (the “ AAA ”) and carried out in the Commonwealth of Massachusetts. The arbitration shall be conducted in accordance with the AAA rules governing commercial arbitration in effect at the time of the arbitration, except as modified herein. There shall be one arbitrator, mutually selected by the Company and the Executive from a list of arbitrators provided by the AAA within thirty (30) days of receipt by respondent of the demand for arbitration. If the Company and Executive cannot mutually agree on an arbitrator within thirty (30) days, then the parties shall request that the AAA appoint the arbitrator and the arbitrator shall be appointed by the AAA within fifteen (15) days of receiving such request.

(b) The arbitration shall commence within forty-five (45) days after the appointment of the arbitrator; the arbitration shall be completed within sixty (60) days of commencement; and the arbitrator’s award shall be made within thirty (30) days following such completion. The parties may agree to extend the time limits specified in the foregoing sentence.

(c) The arbitrator may award any form of relief permitted under this Agreement and applicable law, including damages and temporary or permanent injunctive relief, except that the arbitral tribunal is not empowered to award damages in excess of compensatory damages, and each party hereby irrevocably waives any right to recover punitive, exemplary or

similar damages with respect to any dispute. The arbitrator may award attorney’s fees. The award shall be in writing and shall state the reasons for the award.

(d) The decision rendered by the arbitral tribunal shall be final and binding on the parties to this Agreement. Judgment may be entered in any court of competent jurisdiction. The parties hereto waive, to the fullest extent permitted by law, any rights to appeal to, or to seek review of such award by, any court. The parties hereto further agree to obtain the arbitral
tribunal’s agreement to preserve the confidentiality of the arbitration.

15. LEGAL FEES AND INDEMNIFICATION.

(a) Except as specifically provided in Section 14(c), each Party shall bear the cost of any legal fees and other fees and expenses which may be incurred in connection with the negotiation of, and enforcing its respective rights under, this Agreement.






(b) During the Term of Employment and for so long as there exists liability
thereafter with regard to the Executive’s activities during the Term of Employment on behalf of the Company, the Company shall indemnify the Executive to the fullest extent permitted by applicable law (and in no event in connection with the Executive’s gross negligence or willful
misconduct), and shall at the Company’s election provide the Executive with legal representation or shall advance to the Executive reasonable attorneys’ fees and expenses as such fees and expenses are incurred (subject to an undertaking from the Executive to repay such advances if it shall be finally determined by a judicial decision which is not subject to further appeal that the Executive was not entitled to the reimbursement of such fees and expenses).

(c) During the Term of Employment and for six years thereafter, the
Executive shall be entitled to the same directors’ and officers’ liability insurance coverage that the Company provides generally to its other directors and officers, as may be amended from time to time for such directors and officers.

16. ASSIGNABILITY; BINDING NATURE.

This Agreement shall be binding upon and inure to the benefit of the Parties and their respective successors, heirs (in the case of the Executive) and assigns. Rights or obligations of the Company under this Agreement may be, and may only be, assigned or transferred by the Company pursuant to a merger or consolidation in which the Company is the continuing entity, or the sale or liquidation of all or substantially all of the assets of the Company, provided that the assignee or transferee is the successor to all or substantially all of the assets of the Company and such assignee or transferee assumes the liabilities, obligations and duties of the Company, as contained in this Agreement, either contractually or as a matter of law. No rights or obligations of the Executive under this Agreement may be assigned or transferred by the Executive other than his rights to compensation and benefits, which may be transferred only by will or operation of law, provided that any amount due hereunder to the Executive at the time of his death shall instead be paid to his estate or his designated beneficiary.

17. AMENDMENT OR WAIVER.

No provision in this Agreement may be amended unless such amendment is agreed to in writing and signed by the Executive and an authorized officer of the Company. No waiver by either Party of any breach by the other Party of any condition or provision contained in this Agreement to be performed by such other Party shall be deemed a waiver of a similar or dissimilar condition or provision at the same or any prior or subsequent time. Any waiver must





be in writing and signed by the Executive or an authorized officer of the Company, as the case may be.

18.
SECTION 409A.

(a) It is the Parties’ intent that all payments pursuant to this Agreement be exempt from, or compliant with, Section 409A of the Code (“ Section 409A ”) and that this Agreement be interpreted accordingly.

(b) The following rules shall apply with respect to distribution of the payments, if any, to be provided to the Executive under the Agreement, as applicable:

(i)      It is intended that each installment of the payments under the Agreement shall be treated as a separate “payment” for purposes of Section 409A. Neither the Company nor the Executive shall have the right to accelerate or defer the delivery of any such payments except to the extent specifically permitted or required by Section 409A.

(ii)      If, as of the date of the Executive’s “separation from service” from the Company, the Executive is not a “specified employee” (within the meaning of Section 409A), then each installment of the payments shall be made on the dates and terms otherwise set forth in this Agreement with respect to such payments.

(iii)      If, as of the date of the Executive’s “separation from service” from the Company, the Executive is a “specified employee” (within the meaning of Section 409A), then:

(A)      Each payment due under the Agreement that, in accordance with the dates and terms set forth herein, will in all circumstances, be paid within the short-term deferral period (as defined under Section 409A) shall be treated as a short-term deferral within the meaning of Treasury Regulation Section 1.409A-1(b)(4) to the maximum extent permissible under Section 409A and shall be paid on the dates and terms otherwise set forth in the Agreement with respect to such payments; and

(B)      Each payment due under the Agreement that is not described in Section 18(b)(iii)(A) and that would, absent this subsection, be paid within the six-month period following the Executive’s “separation





from service” from the Company and on account of the Executive’s “separation from service” shall not be paid until the date that is six months and one day after such separation from service (or, if earlier, the
Executive’s death), with any such payments that are required to be delayed

being accumulated during the six-month period and paid in a lump sum on the date that is six months and one day following the Executive’s separation from service and any subsequent payments, if any, being paid in accordance with the dates and terms otherwise set forth herein; provided, however, that the preceding provisions of this sentence shall not apply to any payment if and to the maximum extent that that such payment is deemed to be paid under a separation pay plan that does not provide for a deferral of compensation by reason of the application of Treasury Regulation 1.409A-1(b)(9)(iii) (relating to separation pay upon an involuntary separation from service). Any payment that qualifies for the exception under Treasury Regulation Section 1.409A-1(b)(9)(iii) must be paid no later than the last day of the Executive’s second taxable year following the taxable year in which the separation from service occurs.

(c) Subject to this Section 18, any payments that may be due under the Agreement on account of termination of employment shall begin only upon the date of the
Executive’s “separation from service” (determined as set forth below) which occurs on or after the termination of the Executive’s employment. The determination of whether and when the
Executive’s separation from service from the Company has occurred shall be made and in a manner consistent with, and based on the presumptions set forth in, Treasury Regulation Section 1.409A-1(h). Solely for purposes of this Section 18(c), “Company” shall include all persons with whom the Company would be considered a single employer under Section 414(b) and 414(c) of the Code.

(d) All reimbursements and in-kind benefits provided under this Agreement shall be made or provided in accordance with the requirements of Section 409A to the extent that such reimbursements or in-kind benefits are subject to Section 409A, including, where applicable, the requirements that (i) any reimbursement is for expenses incurred during the
Executive’s lifetime (or during a shorter period of time specified in this Agreement), (ii) the amount of expenses eligible for reimbursement during a calendar year may not affect the expenses eligible for reimbursement in any other calendar year, (iii) the reimbursement of an eligible expense will be made on or before the last day of the calendar year following the year in which the expense is incurred and (iv) the right to reimbursement is not subject to set off or liquidation or exchange for any other benefit.






(e) The Company makes no representation or warranty and shall have no liability to the Executive or to any other Person if any of the provisions of the Agreement are determined to constitute deferred compensation subject to Section 409A but that do not satisfy an exemption from, or the conditions of, that section.

19. SEVERABILITY.

In the event that any provision or portion of this Agreement shall be determined to be invalid or unenforceable for any reason, in whole or in part, the remaining provisions of this Agreement shall be unaffected thereby and shall remain in full force and effect to the fullest extent permitted by law so as to achieve the purposes of this Agreement.


20. SURVIVORSHIP.

The respective rights and obligations of the Parties hereunder shall survive any termination of this Agreement to the extent necessary to achieve the intended preservation of such rights and obligations. In particular, the provisions of Sections 10, 11, 12 and 13 shall remain in effect as long as is necessary to give effect thereto.

21. REFERENCES.

In the event of the Executive’s death or a judicial determination of his incompetence, reference in this Agreement to the Executive shall be deemed, where appropriate, to refer to his beneficiary, estate or other legal representative.

22. GOVERNING LAW.

This Agreement shall be governed in accordance with the laws of the Commonwealth of Massachusetts without reference to its principles of conflict of laws.

23. WITHHOLDING.

The Company shall be entitled to withhold from any payment to the Executive any amount of tax withholding required by applicable law at the times dictated by applicable law.






24. HEADINGS.

The headings of the sections contained in this Agreement are for convenience only and shall not be deemed to control or affect the meaning or construction of any provision of this Agreement.

25. NOTICES.

All notices and other communications required or permitted hereunder shall be in writing and shall be deemed given when (a) delivered personally, (b) delivered by certified or registered mail, postage prepaid, return receipt requested or (c) delivered by overnight courier (provided that a written acknowledgment of receipt is obtained by the overnight courier) to the Party concerned at the address indicated below or to such changed address as such Party may subsequently give such notice of:

If to the Company :

Endurance International Group Holdings, Inc. 10 Corporate Drive
Suite 300
Burlington, MA 01803 Attention: General Counsel
If to the Executive , to the most recent address shown on the records of the
Company.


26. ENTIRE AGREEMENT.

This Agreement contains the entire understanding and agreement between the Parties concerning the subject matter hereof and supersedes in all respects any prior agreements, understandings, discussions, negotiations and undertakings, whether written or oral, between the Parties with respect thereto, including without limitation the Employment Agreement dated February 22, 2016 between the Executive and the Company (the “ Prior Employment Agreement ”), which terminated upon the Executive’s Voluntary Resignation (as defined in the Prior Employment Agreement), effective March 1, 2017, from the position of President and Chief Operating Officer of the Company. Under no circumstances shall the Executive be entitled to any other payments or benefits of any kind, except for the payments and benefits





described or referred to herein, unless otherwise agreed to the Company and the Executive in writing.

27. COUNTERPARTS.

This Agreement may be executed in two or more counterparts, each of which will be deemed an original.

IN WITNESS WHEREOF, the undersigned have executed this Agreement as of the date first written above.

ENDURANCE INTERNATIONAL GROUP HOLDINGS, INC.

By: /s/ Hari Ravichandran    
Name: Hari Ravichandran
Title: Chief Executive Officer


EXECUTIVE:

/s/ Ronald LaSalvia    
Ronald LaSalvia











Schedule I Existing Board of Directors


None






EXHIBIT A

Form of Release

[ The language in this Release may change, in the discretion of the Company, based on legal developments and evolving best practices, as well as an individual employee’s circumstances; this form is provided as an example of what will be included in the final Release document. ]


SEPARATION AND RELEASE AGREEMENT

1.      I, (Insert Name) , hereby acknowledge that my employment by Endurance International Group (the “Company”) has ended as of (Insert Date) , (the “Termination Date”). I further acknowledge that I have already received all compensation of any type whatsoever to which I am entitled through my Termination Date from the Company or from any other
“Released Party” (as that term is defined in Paragraph 4 below), including, without limitation, all wages, overtime, bonuses, commissions, and accrued but unused vacation pay.

2.      Severance Payments . In exchange for the Company’s receipt of this Release, signed by me, [and provided I do not revoke this Release in the manner specified in Paragraph 14 herein within seven (7) days after signing it,] the Company will provide to me the Severance Payments (as described in my employment agreement with the Company dated
3/22/2017 (the “Employment Agreement”) on the terms and conditions set forth therein). I agree and acknowledge that the Severance Payments constitute payments or benefits to which I would not be entitled if I did not sign this Release. I understand that information will
be provided to me about my right to continue health benefits through the Company through the federal law known as COBRA.

3.      Release of Claims . In consideration of the Severance Payments, I, on behalf of myself, my heirs, assigns, legal representatives, successors in interest, and any person claiming through me or any of them, hereby completely release and forever discharge all “Released Parties” (as that term is defined in paragraph 4 below) from any and all claims, demands or
liabilities whatsoever, based on any act or omission occurring before my signing of this Release, including, without limitation, any claims, demands or liabilities arising out of my employment with any Released Party or the ending of such employment. The matters released include, but are not limited to, any claim arising under: Title VII of the Civil Rights Act of 1964; the Federal Civil Rights Act of 1991; the Worker Adjustment and Retraining Notification Act of 1988; the Americans with Disabilities Act of 1990; the Federal Family and Medical Leave Act of 1993; the Equal Pay Act; the Ralph Civil Rights Act; the Employee Retirement Income Security Act of 1974; the Age Discrimination in Employment Act; the Older Workers’ Benefit Protection Act;





the Massachusetts General Laws; the Massachusetts Fair Employment Practice Act; the Massachusetts Wage Act; any federal, state or local law, regulation or ordinance regulating wages, hours and working conditions; any action based on any alleged breach of contract, breach of the covenant of good faith and fair dealing, fraud, fraudulent inducement or any other tort; any violation of public policy or statutory or constitutional rights; any claim for severance pay, bonus or similar benefit, sick leave, pension, retirement, vacation pay, holiday pay, stock options, car allowance, life insurance, health or medical insurance, or any other fringe benefit; any claim for reimbursement of health or medical costs; and any claim for disability. Notwithstanding






anything in this release to the contrary, this release shall not effect a release of any claim I may have for post-termination rights or benefits under my Employment Agreement and any claim for indemnification from the Company under my Employment Agreement or otherwise.

4.      “Released Parties” Defined. For purposes of this Release, the term “Released Parties” means the Company, and each of its respective parents, subsidiaries and affiliates, and all of the current and former employees, officers, directors, trustees, agents, representatives, shareholders, attorneys, accountants, partners, insurers, advisors, partnerships, joint venturers, successors and assigns, employee benefit programs (and the trustees, administrators, fiduciaries and insurers of such programs) of any of them, in their individual and official capacities, and the respective heirs and personal representatives of any of them, and any other persons acting by, through, under or in concert with any of them.

5.      Release of Unknown Claims . I understand and agree that this Release extinguishes all claims I have ever had or now have against any Released Party, whether such claim is currently known or unknown, vested or contingent, foreseen or unforeseen. I understand that if any fact concerning any matter covered by this Release is found hereafter to be other than or different from the facts I now believe to be true, I expressly accept and assume that this Release shall be and remain effective, notwithstanding such difference in the facts.

6.      No Claims . Except as permitted hereby, I agree that I will not file, nor encourage or knowingly permit another to file, any claim, charge, action, or complaint (collectively
“Claim”) concerning any matter released herein. If I have previously filed any such Claim, I agree to take all steps necessary to cause it to be withdrawn without delay; provided, however, that nothing in this Release: (i) prevents me from (a) filing a Claim with, cooperating with, or participating in any proceeding before the Equal Employment Opportunity Commission or a state fair employment practices agency (except that I acknowledge that I may not recover any monetary benefits in connection with any such Claim, and I agree that if any such Claim is filed on my behalf, I shall take all reasonable steps necessary to refuse any damages or individualized relief in connection therewith), or (b) communicating with government agencies about possible violations of federal, state, or local laws or otherwise providing information to government agencies or participating in government agency investigations or proceedings; or (ii) shall limit or restrict my right to (a) challenge the validity of this Release under the ADEA, or (b) prosecute any ADEA claim if such claim arises after I sign this Release, and no such action on my part shall be deemed to violate this provision or any other provision of this Release.

7.      Release Confidential . I represent and agree that I will keep the terms of this Release, including the amount of the Severance Payments, completely confidential, and that I will not disclose such information to anyone, except as follows: (a) to my immediate family and professional representatives (provided they agree to be bound by this confidentiality provision);
(b) to any governmental authority; and (c) in response to subpoena or other legal process, provided that before making such disclosure (other than in response to a subpoena or other





process issued by a government agency), I shall give the Company as much prior notice thereof as practical to enable the Company to seek, at its sole discretion, an appropriate order preventing such disclosure.

8.      Continuing Obligations . Except as otherwise permitted by Section 6 above or my Employment Agreement, I acknowledge and reaffirm my obligation to keep confidential and not






to use or disclose any and all non-public information concerning the Company that I acquired during the course of my employment with the Company, including, but not limited to, any non- public information concerning the Company’s business affairs, business prospects, and financial condition. I further acknowledge and reaffirm my confidentiality obligations set forth in the Non-Disclosure Agreement and my continuing obligations with respect to non-competition, non- solicitation, non-disparagement, and Company work product set forth in Sections 11 and 12 of my Employment Agreement, all of which remain in full force and effect.

9.      Company Affiliation . I agree that, following the Termination Date, I will not hold myself out as an officer, employee, or otherwise as a representative of the Company, and I agree to update any directory information that indicates I am currently affiliated with the Company. Without limiting the foregoing, I confirm that, within five (5) days following the Termination Date, I will update any and all social media accounts (including, without limitation, LinkedIn, Facebook, Twitter and Four Square) to reflect that I am no longer employed by or associated with the Company.

10.      Return of Company Property . I confirm that I have returned to the Company all keys, files, records (and copies thereof), equipment (including, but not limited to, computer hardware, software and printers, flash drives and storage devices, wireless handheld devices, cellular phones, smartphones, tablets, etc.), Company identification, and any other Company- owned property in my possession or control and have left intact all electronic Company documents, including but not limited to those that I developed or helped to develop during my employment. I further confirm that I have cancelled all accounts for my benefit, if any, in the Company’s name, including but not limited to, credit cards, telephone charge cards, cellular phone accounts, and computer accounts.

11.      Entire Agreement . This Release constitutes the entire agreement between the Company and me as to any matter referred to in this Release. This Release supersedes all other agreements between the Company and me. In executing this Release, I am not relying upon any agreement, representation, written or oral statement, understanding, omission, or course of conduct that is not expressly set forth in this Release.

12.      Governing Law; Arbitration . This Release shall be governed by and enforced in accordance with the laws of the State of Massachusetts, without regard to its conflicts of law principles. I acknowledge that I previously agreed, pursuant to Section 14 of my Employment Agreement, to arbitrate any claim relating to or arising out of my employment with the Company, and I acknowledge and affirm that such provision survives my termination from employment with the Company. For clarification, but not limitation, I further acknowledge and agree that any controversy or claim arising out of or in any way relating to this Release or the breach thereof shall also be settled by final and binding arbitration, consistent with the terms, procedures, and exceptions set forth in Section 14 of the Employment Agreement. I understand and agree that this arbitration provision shall not apply to claims brought in a court of competent jurisdiction by either me or any Released Party to compel arbitration under this provision, to enforce an arbitration award or to obtain preliminary injunctive and/or other equitable relief in support of claims that may be prosecuted in an arbitration by me or any Released Party.






13.      Successors and Assigns . This Release will bind and inure to the benefit of the successors, assigns, heirs and personal representatives of the Released Parties and me.






14.      Review Period . I acknowledge that prior to signing this Release, I have been advised to consult with an attorney of my choice to review the Release, and have taken such opportunity to the extent I wish to do so. I further acknowledge that the Company has given me at least twenty-one (21) days to decide whether I wish to execute this Release.

15.      Revocation . I understand that I may revoke this Release at any time during the seven (7) days after I sign it (the “Last Revocation Day”), and that the Release shall not become effective until the end of that revocation period. I understand and agree that by executing, timely returning, and not revoking this Release, I am waiving any and all rights or claims I might have under the Age Discrimination in Employment Act, as amended by the Older Workers Benefit Protection Act, and that I have received consideration beyond that to which I was previously entitled. In the event I choose to revoke the Release, such revocation must be by means of a writing signed by me and delivered within the seven (7) day revocation period as follows: via facsimile or hand-delivery to Pam Clark at Endurance International Group., 10 Corporate Drive
#300, Burlington, Massachusetts 01803 or by facsimile number (602) 258-0588. If I revoke this Release via facsimile, I agree that my facsimile signature will be valid and binding for all purposes.

16.      Modification in Writing . No provision of this Release may be modified, amended or waived except by a writing signed by me and an authorized representative of the Company.

17.      No Admission of Liability . This Release shall not at any time or for any purpose be deemed an admission of liability of any kind by any Released Party. This Release may not be used or introduced as evidence in any legal proceeding, except to enforce or challenge its terms.

18.      Headings . The headings, titles and captions contained in this Release are inserted only for the convenience of the parties and for reference, and in no way define, limit, extend or describe the scope of this Release or the intent of any provision hereof.

19.      Severability . If any provision of this Release shall, for any reason, be held by a court or other tribunal of competent jurisdiction to be invalid, void or unenforceable, in whole or in part, such adjudication shall in no way affect any other provisions of this Release or the validity or enforcement of the remainder of this Release, and any provision thus affected shall itself be modified only to the extent necessary to bring the provision within the applicable requirements of the law.

20.      Timely Execution . To receive the Severance Payments, I must sign this Release on or after my Last Day Worked, and return it to the Company within twenty-one (21) days of my Last Day Worked, as follows: hand delivery or first-class mail to Pam Clark





at Endurance International Group., 10 Corporate Drive #300, Massachusetts 01803 or by facsimile number (602) 258-0588.
Sincerely,

The Endurance International Group, Inc.

By: _      Its:     






EMPLOYEE'S ACCEPTANCE OF RELEASE

I have read this Release and I understand all of its terms. I acknowledge and agree that this Release is executed voluntarily, without coercion, and with full knowledge of its significance. I further acknowledge that I have been given twenty-one (21) days during which to decide whether to execute this Release, and have used that time to the extent I wish to do so. I understand that my execution of this Release constitutes a full, unconditional general release of any and all known or unknown claims that I may have against any Released Party, despite the fact that I may become aware of claims in the future which I did not consider prior to signing this Release.


Date:               
(Insert Employee Name)




EMPLOYMENT AGREEMENT

EMPLOYMENT AGREEMENT (the “ Agreement ”), made and entered into as of March 27, 2017 by and between Endurance International Group Holdings, Inc., a Delaware corporation (together with its successors and assigns permitted under this Agreement, the “ Company ”) and John Orlando (the “ Executive ”).
W I T N E S S E T H :
WHEREAS, the Company desires to continue to employ the Executive as its Chief Marketing Officer as of and following the Effective Date (as defined below) and desires to memorialize the terms and conditions of such employment in this Agreement;

NOW, THEREFORE, in consideration of the premises and mutual covenants contained herein and for other good and valuable consideration, the receipt of which is mutually acknowledged, the Parties agree as follows:

1. DEFINITIONS. As used in this Agreement, capitalized terms shall have the meanings set forth in this Agreement. The following capitalized terms shall have the following meanings:

(a) Affiliate ” of a Person shall mean a Person that directly or indirectly Controls, is Controlled by, or is under common Control with the Person specified.

(b) Annual Bonus ” shall mean the annual cash bonus, if any, payable to the Executive in respect of any given calendar year pursuant to Section 5 of this Agreement.

(c) Base Salary ” shall mean the annual rate of base salary provided for in Section 4 below or any increased annual rate of base salary granted to the Executive pursuant to Section 4 of this Agreement.

(d) Board ” shall mean the Board of Directors of the Company.

(e) Cause ” shall mean:

(i)      a continued failure of the Executive to perform his duties and responsibilities (other than as a result of physical or mental illness or injury) after receipt of written notice from the Board of such failure, provided that the





Executive shall have 30 calendar days after the date of receipt of such notice in which to cure such failure (to the extent cure is possible);

(ii)      the Executive’s willful misconduct or gross negligence which is materially injurious to the Company or any of its Affiliates (whether financially, reputationally or otherwise);

(iii)      a breach by the Executive of his fiduciary duty or duty of loyalty to the Company or its Affiliates which is materially injurious to the Company or any of its Affiliates (whether financially, reputationally or otherwise);

(iv)      the indictment of the Executive for any felony or other serious crime involving moral turpitude; or

(v)      the Executive’s (A) breach of any restrictive covenant regarding competition or solicitation or (B) material breach of any other restrictive covenant (including, without limitation, non-disclosure of confidential information), in each case to which he is subject pursuant to this Agreement or any other agreement with the Company or any of its Affiliates (the “ Restrictive Covenants ”); provided that, in the case of a breach described in clause (v)(B) above, the Board shall provide the Executive with written notice of such breach and the Executive shall have 30 calendar days after the date of receipt of such notice in which to cure such failure (to the extent cure is possible).

If, within the three-month period immediately following the Termination Date, it is discovered that the Executive engaged in conduct which could have resulted in the Executive’s employment with the Company being terminated for Cause, as such term is defined above, the Participant’s employment shall, at the election of the Board, in its sole discretion, be deemed to have been terminated for Cause retroactively to the date the events giving rise to Cause occurred.

(f) A “ Change in Control ” shall mean the occurrence of one or more of the following events:

(i)      the acquisition by an individual, entity or group (within the meaning of Section 13(d)(3) or 14(d)(2) of the Securities Exchange Act of 1934, and amended (the “ Exchange Act ”)) (a “ 13D Person ”) of beneficial ownership of any capital stock of the Company if, after such acquisition, such 13D Person beneficially owns (within the meaning of Rule 13d-3 under the Exchange Act) 50% or more of either (x) the then-outstanding shares of common stock of the Company (the “ Outstanding Company Common Stock ”) or (y) the





combined voting power of the then-outstanding securities of the Company entitled to vote generally in the election of directors (the “ Outstanding Company Voting Securities ”); provided , however, that for purposes of this subsection (i), the following acquisitions shall not constitute a Change in Control: (I) any acquisition directly from the Company (excluding an acquisition pursuant to the exercise, conversion or exchange of any security exercisable for, convertible into or exchangeable for common stock or voting securities of the Company, unless the 13D Person exercising, converting or exchanging such security acquired such security directly from the Company or an underwriter or agent of the Company) or (II) any acquisition by any corporation pursuant to a Business Combination (as defined below) which complies with clauses (x) and (y) of subsection (iii) of this definition; or

(ii)      a change in the composition of the Board that results in the Continuing Directors (as defined below) no longer constituting a majority of the Board (or, if applicable, the Board of Directors of a successor corporation to the Company), where the term “ Continuing Director ” means at any date a member of the Board (x) who was a member of the Board on the date of the initial adoption of this Agreement by the Board or (y) who was nominated or elected subsequent to such date by at least a majority of the directors who were Continuing Directors at the time of such nomination or election or whose election to the Board was recommended or endorsed by at least a majority of the directors who were Continuing

Directors at the time of such nomination or election; provided , however, that there shall be excluded from this clause (y) any individual whose initial assumption of office occurred as a result of an actual or threatened election contest with respect to the election or removal of directors or other actual or threatened solicitation of proxies or consents, by or on behalf of a person other than the Board; or

(iii)      the consummation of a merger, consolidation, reorganization, recapitalization or share exchange involving the Company or a sale or other disposition of all or substantially all of the assets of the Company (a “ Business Combination ”), unless, immediately following such Business Combination, each of the following two conditions is satisfied: (x) all or substantially all of the individuals and entities who were the beneficial owners of the Outstanding Company Common Stock and Outstanding Company Voting Securities immediately prior to such Business Combination beneficially own, directly or indirectly, more than 50% of the then-outstanding shares of common stock and the combined voting power of the then- outstanding securities entitled to vote generally in the election of directors, respectively, of the resulting or acquiring corporation in such Business Combination (which shall include, without limitation, a corporation which as a result of such transaction owns the Company or substantially all of the Company’s assets either directly or through one or more subsidiaries) (such resulting or acquiring corporation is referred to herein as the “ Acquiring Corporation ”) in substantially the same proportions as their ownership of the Outstanding Company Common Stock and Outstanding Company Voting Securities, respectively, immediately prior to such Business Combination and (y) no 13D Person (excluding any employee benefit plan (or related trust)





maintained or sponsored by the Company or by the Acquiring Corporation) beneficially owns, directly or indirectly, 50% or more of the then-outstanding shares of common stock of the Acquiring Corporation, or of the combined voting power of the then-outstanding securities of such corporation entitled to vote generally in the election of directors (except to the extent that such ownership existed prior to the Business Combination); or

(iv)      the liquidation or dissolution of the Company;

provided, however, that to the extent required with respect to any payment hereunder that is subject to Section 409A of the Code, the Change in Control must be a “change in control event” within the meaning of Treasury Regulation Section 1.409A-3(i)(5)(i).

(g) Change in Control Period ” shall mean the period beginning on the date on which a Change in Control is consummated and ending on the one-year anniversary thereof.

(h) COBRA ” shall mean the Consolidated Omnibus Budget Reconciliation
Act.

(i) Code ” shall mean the Internal Revenue Code of 1986, as amended, and
all rules and regulations promulgated thereunder.

(j) Company Employee ” shall mean an employee, director or independent contractor of or for the Company or any of its Affiliates (to the extent such Affiliate is engaged in a Competing Business).


(k) Competing Business ” shall mean any business engaged in a line of business in which the Company or its subsidiaries (i) is engaged as of the Termination Date, (ii) has memorialized plans (electronically or otherwise) to become engaged within the six-month period immediately following the Termination Date or (iii) has plans of which the Executive knows (or of which there is a reasonable expectation that the Executive should have known) to become engaged within the six-month period immediately following the Termination Date.

(l) Control ” shall mean the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of a Person, whether through the ownership of voting securities, by contract or otherwise.






(m) Effective Date ” shall mean the date specified in Section 2 below.

(n) Person ” shall mean an individual, partnership, corporation, limited liability company, unincorporated organization, trust or joint venture, or a governmental agency or political subdivision thereof.

(o) Restricted Period ” shall mean the period beginning on the Termination Date and ending eighteen months after the Termination Date.

(p) Stock Incentive Plan ” shall mean the Endurance International Group Holdings, Inc. 2013 Stock Incentive Plan (or its successor).

(q) Termination Date ” shall mean the date specified in Section 9(b).

(r) Term of Employment ” shall mean the period specified in Section 2 below (including any extension as provided therein).

(s) Work Product ” shall mean all ideas, works of authorship, inventions and other creations, whether or not patentable, copyrightable, or subject to other intellectual-property protection, that are made, conceived, developed or worked on in whole or in part by the Executive while employed by the Company and/or any of its Affiliates, that relate in any manner whatsoever to the business, existing or proposed, of the Company and/or any of its Affiliates, or any other business or research or development effort in which the Company and/or any of its Affiliates engages during the Term of Employment.

2. TERM OF EMPLOYMENT.

The Term of Employment shall begin on February 14, 2017 (the “ Effective Date ”). Subject to the terms hereof, the Term of Employment shall extend until the second anniversary of the Effective Date. Commencing on the second anniversary of the Effective Date and on each anniversary thereafter, the Term of Employment shall be renewed automatically for succeeding terms of (1) year, unless either Party gives written notice to the other Party at least ninety (90) days prior to the expiration of the then-current term of the intention not to renew (a “ Non-Renewal Notice ”). If a Non-Renewal Notice is provided by either Party, then the
Executive’s employment with the Company shall cease as of the end of the then-current Term of Employment. Notwithstanding the foregoing, the Term of Employment may be earlier






terminated by either Party in accordance with the provisions of Section 8, 9, and 10 of this Agreement, and in such event the Term of Employment shall end on the Termination Date.

3. POSITION, DUTIES AND RESPONSIBILITIES.

(a) During the Term of Employment, the Executive shall be employed as the Chief Marketing Officer of the Company and shall have such duties, responsibilities and authority as shall be reasonably determined from time to time by the Chief Executive Officer of the Company (the “ CEO ”). Further, the Executive shall (i) serve on such boards of directors of subsidiaries of the Company and/or (ii) hold such corporate officer titles and positions of the Company and any of its subsidiaries, as may be requested by the CEO in his sole discretion, in any such case without additional compensation therefor. The Executive, in carrying out his duties under this Agreement, shall report directly to the CEO. During the Term of Employment, subject to Section 3(b) and except for permitted vacation periods and reasonable periods of illness, the Executive shall devote substantially all of his business time and attention to the performance of his duties hereunder and shall use his reasonable best efforts, skills and abilities to promote the Company’s interests.

(b) Nothing herein shall preclude the Executive from (i) continuing to serve as a director and advisor on the board of directors of the corporations and entities set forth on Schedule I hereto, (ii) serving on up to one other board of directors (or advisory committee) of a corporation or entity with the prior express written consent of the Board (which consent will not be unreasonably withheld), (iii) serving on the boards of a reasonable number of trade associations and civic or charitable organizations and (iv) managing personal investments, so long as such activities set forth in this Section 3(b) do not conflict or materially interfere with the effective discharge of his duties and responsibilities under Section 3(a) above.

4. BASE SALARY.

During the Term of Employment, the Executive shall be paid an annualized gross Base Salary, payable in accordance with the regular payroll practices of the Company, of
$300,000. The Base Salary shall be reviewed annually for increase (but not decrease) in the sole discretion of the Board.

5. ANNUAL BONUS OPPORTUNITY.

During the Term of Employment, the Executive shall be eligible to earn an Annual Bonus pursuant to the terms and conditions of any annual Management Incentive Plan





adopted by the Company in respect of 2017 and each successive full fiscal year occurring during the Term of Employment, subject to the Executive’s continued employment through the date on which payments are made under the applicable Management Incentive Plan. The target amount of the Annual Bonus (the “ Target Annual Bonus Opportunity ”) shall be 40% of the Executive’s Base Salary.

6. EMPLOYEE BENEFIT PROGRAMS.

During the Term of Employment, the Executive shall be entitled to participate in any employee retirement, welfare and fringe benefit plans and programs made available to the

Company’s senior executive officer level employees generally, as such plans or programs may be in effect from time to time. The Company shall pay the expenses associated with the
Executive’s participation in such benefit plans to the same extent the Company pays the expenses associated with the participation by other similarly situated senior executive officer level employees of the Company.

7. REIMBURSEMENT OF BUSINESS AND OTHER EXPENSES; PERQUISITES; VACATIONS.

(a) Business Expenses . The Executive is authorized to incur reasonable expenses in carrying out his duties and responsibilities under this Agreement and the Company shall promptly reimburse him for all reasonable business expenses incurred in connection with the performance of his duties hereunder, subject to the Executive’s provision of reasonable documentation of such expenses in accordance with the Company’s business expense reimbursement policy as may be in effect from time to time.

(b) Perquisites . During the Term of Employment, the Executive shall be entitled to any perquisites that are generally offered to other senior executive officers of the Company, on terms and conditions as determined by the Company from time to time.

(c) Vacation . Consistent with Company’s policy for executive employees, the Executive will not accrue paid vacation.

8. TERMINATION OF EMPLOYMENT.






(a) Death . The Executive shall terminate employment with the Company, and the Term of Employment shall terminate, upon the Executive’s death.

(b) Disability . The Company shall be entitled to terminate the Executive’s employment for Disability if the Executive has experienced a permanent disability as defined in the Company’s long-term disability plans (a “ Disability ”). The termination of the Executive’s employment by the Company for Disability shall not be considered a termination without Cause for purposes of this Agreement.

(c) For or Without Cause or Voluntarily (Other Than for Good Reason) . The Company may terminate the Executive’s employment for Cause or without Cause. The Executive may voluntarily terminate his employment, other than for Good Reason (“ Voluntary Resignation ”), provided that the Executive provides the Company with notice of his intent to terminate his employment at least thirty (30) days in advance of the Termination Date.

(d) Good Reason . The Executive may terminate his employment with the Company for Good Reason. For purposes of this Agreement, “ Good Reason ” shall mean, in connection with the Executive’s termination of employment, the occurrence of any of the following events without his consent:

(i)      a material diminution in the Executive’s duties and responsibilities other than a change in the Executive’s duties and responsibilities that results from becoming part of a larger organization following a Change in Control;

(ii)      the Company’s material breach of this Agreement, including the failure to timely pay Base Salary or any other amounts due under this Agreement; or

(iii)      a relocation of the Executive’s primary work location after the Effective Date such that his daily commute is increased by more than 40 miles;

provided that, within 30 days following the occurrence of any of the events set forth in clauses (i), (ii) or (iii), the Executive shall have delivered written notice to the Company of his intention to terminate his employment for Good Reason, which notice specifies in reasonable detail the circumstances claimed to give rise to the Executive’s right to terminate employment for Good Reason, and the Company shall not have cured such circumstances within 30 days following the Company’s receipt of such notice.






9. PROCEDURE FOR TERMINATION OF EMPLOYMENT.

(a) Notice of Termination of Employment . Any termination of the
Executive’s employment with the Company (other than a termination of employment on account of the death of the Executive) shall be communicated by written “ Notice of Termination ” to the other party hereto in accordance with Section 25 hereof.

(b) Termination Date . The Termination Date shall mean: (i) if the Executive’s termination of employment occurs due to the Executive’s death, the date of the Executive’s
death; (ii) if the Executive’s termination of employment occurs due to the Executive’s Disability, the date on which the Executive receives a Notice of Termination from the Company; (iii) if the Executive’s termination of employment occurs due to the Executive’s Voluntary Resignation, the date specified in the notice given pursuant to Section 8(c) hereof, which shall not be less than
thirty (30) days after Company’s receipt of the Notice of Termination; (iv) if the Executive’s termination of employment occurs due to the Executive’s termination for Good Reason, the date of his termination in accordance with Section 8(d) hereof; (v) if the Executive’s termination of employment occurs pursuant to a non-renewal of the Term of Employment by either Party, the end of the then-current Term of Employment; and (vi) if the Executive’s termination of employment occurs for any other reason, the date on which a Notice of Termination is given or any later date (within thirty (30) days, or any alternative time period agreed upon by the Parties, after the giving of such Notice of Termination) set forth in such Notice of Termination.
Effective as of the Termination Date, unless otherwise determined by the Board, the Executive shall be deemed to have resigned from any and all positions he then holds with the Company and its Affiliates.

10. PAYMENTS UPON TERMINATION OF EMPLOYMENT.

(a) Termination Due to Death or Disability . In the event that the Executive’s employment hereunder is terminated due to his death or Disability, the Executive (or his estate or his beneficiaries, in the event of his death), shall be entitled to receive:

(i)      Payment in respect of (A) his accrued but unpaid Base Salary through the Termination Date, (B) any unpaid business expense reimbursements due to the Executive under Section 7 of this Agreement and (C) notwithstanding

anything to the contrary in Section 5 of this Agreement or the applicable Management Incentive Plan, in the event that the Termination Date occurs after the end of a fiscal year, but prior to the date on which the Annual Bonus earned





by the Executive with respect to such fiscal year is paid to the Executive, payment of such Annual Bonus ((A), (B) and (C) together, the “ Accrued Amounts ”). The Accrued Amounts shall be paid as soon as reasonably practicable, but no later than thirty (30) days, following the Termination Date; and

(ii)      any amounts or benefits to which the Executive is then entitled under the terms of the benefit plans then-sponsored by the Company in accordance with their terms (and not accelerated to the extent acceleration does not satisfy Section 409A of the Code).

(b) Termination by the Company for Cause, Voluntary Resignation or Termination Due to Non-Renewal . In the event the Company terminates the Executive’s
employment hereunder for Cause or in the event of a Voluntary Resignation, or the Executive’s employment hereunder is terminated as a result of the delivery of a Non-Renewal Notice, the Executive shall be entitled to receive:

(i)      payment of the Accrued Amounts as soon as reasonably practicable, but no later than thirty (30) days, following the Termination Date; and

(ii)      any amounts or benefits to which the Executive is then entitled under the terms of the benefit plans then-sponsored by the Company in accordance with their terms (and not accelerated to the extent acceleration does not satisfy Section 409A of the Code).

(c) Termination by the Company without Cause or by the Executive for Good

Reason .

(i) In the event that the Executive’s employment hereunder is (x) terminated by the Company without Cause, other than due to Disability or death or (y) the Executive resigns for Good Reason, the Executive shall be entitled to receive:
(A)      payment of the Accrued Amounts as soon as reasonably practicable, but no later than thirty (30) days, following the Termination Date;






(B)      any amounts or benefits to which the Executive is then entitled under the terms of the benefit plans then-sponsored by the Company in accordance with their terms (and not accelerated to the extent acceleration does not satisfy Section 409A of the Code); and

(C)      subject to (x) the Executive’s satisfaction of the Release Requirements and (y) the Executive’s continued compliance with the Restrictive Covenants:

(1)      continued payment of Base Salary at the annualized rate in effect on the Termination Date for a period of:

(A)
if the Termination Date does not occur within the Change in Control Period, twelve (12) months following the Termination Date; or

(B)
if the Termination Date does occur within the Change in Control Period, eighteen (18) months following the Termination Date,

in either case payable in accordance with the Company’s usual and customary payroll practices;

(2)      payment of the Target Annual Bonus Opportunity in effect on the Termination Date, payable in equal monthly installments over a period of:

(A)
twelve (12) months following the Termination Date if the Termination Date does not occur within the Change in Control Period; or

(B)
eighteen (18) months following the Termination Date if the Termination Date does occur within the Change in Control Period,

in either case payable in accordance with the Company’s usual and customary payroll practices; and






(3)      provided the Executive is eligible for and timely elects to continue receiving group medical insurance under COBRA, pay (but in no event for longer than eighteen (18) months following the
Executive’s Termination Date) for such COBRA coverage (the “ COBRA Amount ”); provided , however , that if the Executive becomes re-employed with another employer and becomes eligible for medical insurance coverage under a plan maintained by such employer, the Executive shall be obligated to provide the Company with written notice of his new employment within five (5) business days of obtaining such new employment and the reimbursement by the Company of the COBRA Amount shall cease and the Company shall have no further obligation in connection therewith; and provided , further , that if the Company’s provision of the COBRA Amount will violate the nondiscrimination requirements of applicable law, this benefit will not apply.

(ii) Payments to be made under Section 10(c)(i)(C) (the “ Severance Payments ”) shall be provided or shall commence on the 60 th day after the
Termination Date (the “ Release Date ”), provided that, as of the 52nd day after the

Termination Date, the Release Requirements are satisfied. If the Release Requirements are not satisfied as of the 52nd day after the Termination Date (and the Release has been provided to the Executive as of the Termination Date), then the Executive shall not be entitled to any payments or benefits under the foregoing subsections and the Company and its Affiliates shall have no further obligations in connection therewith. If the Release Requirements are satisfied, then the portion of the Severance Payments which would otherwise have been paid during the period between the Termination Date and the Release Date shall instead be paid as soon as reasonably practicable following the Release Date. For purposes of this Agreement, the “ Release Requirements ” shall be satisfied if, as of the applicable date, the Executive has executed a general release of claims against the Company and its Affiliates in substantially the form attached hereto as Exhibit A and the revocation period required by applicable law has expired without the
Executive’s revocation of such release.

(d) No Mitigation Requirement or Offset . In the event of any termination of employment under this Section 10, the Executive shall be under no obligation to seek other employment and, except as otherwise provided in Section 10(c)(i)(C)(3), there shall be no offset





against amounts due the Executive under this Agreement on account of any remuneration attributable to any subsequent employment that he may obtain.

(e) No Other Severance Benefits . Except as specifically set forth in this Agreement, the Executive covenants and agrees that the Executive shall not be entitled to any other form of severance or termination payments or benefits from the Company, including, without limitation, payments or benefits otherwise payable under any of the Company’s regular severance policies.

(f) Nature of Payments . Any amounts due under this Section 10 are in the nature of severance payments considered to be reasonable by the Company and the Executive and are not in the nature of a penalty.

11. RESTRICTIVE COVENANTS.

(a) Non-Competition .

(i)      The Executive acknowledges and recognizes the highly competitive nature of the businesses of the Company and its Affiliates and accordingly agrees that during the Term of Employment and the Restricted Period, the Executive will not directly or indirectly become an employee, director, or independent contractor of, or a consultant to, or perform any services for, or acquire any financial interest in, any Person engaging in a Competing Business.

(ii)      Notwithstanding anything to the contrary in this Agreement, the Executive may:

(A)      directly or indirectly own, solely as an investment, securities of any Person engaged in a Competing Business which are publicly traded on a national or regional stock exchange or on the over-

the-counter market if the Executive (1) is not a controlling person of, or a member of a group which controls, such person and (2) does not, directly or indirectly, own one percent (1%) or more of any class of securities of such Person (excluding any interest the Executive owns through a mutual fund, private equity fund or other pooled account);






(B)      provide services for a subsidiary or division of a Person that is engaged in a Competing Business as long as such subsidiary or division (1) is not itself engaged in a Competing Business and (2) does not, and the Executive does not, provide any services to the Person that is engaged in a Competing Business that relate (directly or indirectly) to such Competing Business; and

(C)      continue to engage in those activities set forth in Section 3(b), provided that Executive is not engaging in such activities for a Competing Business.

(b) Non-Solicitation .

(i)      During the Term of Employment and the Restricted Period, the Executive will not, whether on the Executive’s own behalf or on behalf of or in conjunction with any person, company, business entity or other organization whatsoever, solicit or hire, or attempt to solicit or hire:

(A)      any customer or supplier of the Company or any of its Affiliates in connection with any business activity that then competes with the Company or such Affiliate(s) or to terminate or alter in a manner adverse to the Company or such Affiliate(s) such customer’s or supplier’s relationship with the Company or such Affiliate(s); or

(B)      any Company Employee or individual who was a Company Employee within the six-month period immediately prior thereto to terminate or otherwise alter his or her employment with, and/or provision of services for, the Company or its Affiliates.

(c) Confidentiality .

(i)      The Executive hereby agrees that, during the Term of Employment and thereafter, other than in the proper performance of his duties for the Company and its Affiliates, he will hold in strict confidence any proprietary information or Confidential Information related to the Company or any of its Affiliates. For purposes of this Agreement, the term “ Confidential Information ” shall mean all information of the Company or any of its Affiliates (in whatever form) which is not generally known to the public, including without limitation any inventions, processes, methods of distribution, customer lists or customers’ or trade secrets,





provided that Confidential Information shall not include (A) information the Executive is required to disclose by applicable law, regulation or legal process so long as the Executive notifies the Company promptly (it being understood that

“promptly” shall mean “prior to” unless prior notice is not possible, in which case “promptly” shall mean as soon as practicable following) of the Executive’s obligation to disclose Confidential Information by applicable law, regulation or legal process and cooperates with the Company to limit the extent of such disclosure, or (B) any information that is or becomes publicly known through no fault of the Executive.

Notwithstanding anything to the contrary, the Executive is not prohibited from reporting possible violations of federal law or regulations to any governmental agency or entity, including but not limited to the Department of Justice, the Securities and Exchange Commission, the Congress, and any agency Inspector General, or making other disclosures that are protected under the whistleblower provisions of federal law or regulation and the Executive is not required to obtain the Company’s approval or notify the Company that the Executive intends to make or has made such a report or disclosure. Further, the Executive is hereby advised as follows pursuant to the Defend Trade Secrets Act: “An individual shall not be held criminally or civilly liable under any Federal or State trade secret law for the disclosure of a trade secret that (A) is made (i) in confidence to a Federal, State, or local government official, either directly or indirectly, or to an attorney; and (ii) solely for the purpose of reporting or investigating a suspected violation of law; or (B) is made in a complaint or other document filed in a lawsuit or other proceeding, if such filing is made under seal. An individual who files a lawsuit for retaliation by an employer for reporting a suspected violation of law may disclose the trade secret to the attorney of the individual and use the trade secret information in the court proceeding, if the individual (A) files any document containing the trade secret under seal; and (B) does not disclose the trade secret, except pursuant to court order.”

(ii)      The Executive agrees that at the time of the termination of his employment with the Company, whether at the insistence of the Executive or the Company, and regardless of the reasons therefor, he will deliver to the Company, and not keep or deliver to anyone else, any and all notes, files, memoranda, papers and, in general, any and all physical and electronic matter containing Confidential Information, including any and all documents significant to the conduct of the business of the Company or any subsidiary or Affiliate of the Company which are in his possession, except for any documents for which the Company or any subsidiary or Affiliate of the Company has given written consent to removal at the time of the termination of the Executive’s employment.






(d) Non-Disparagement . The Executive agrees that he will not, any time during the Term of Employment and on or after the time of the termination of his employment with the Company for any reason, directly or indirectly, disparage (i) the Company or its Affiliates, (ii) the business, property or assets of the Company or its Affiliates, or (iii) any of the former, current or future officers, directors, employees or shareholders of the Company or its Affiliates. The Company shall use its reasonable best efforts to cause its officers and members of the Board (in their individual capacities or on behalf of the Company) not to, at any time during the Term of Employment and on or after the time of the termination of Executive’s

employment with the Company for any reason, directly or indirectly, make or publish any disparaging statements or remarks about the Executive. Nothing in this Section shall be construed to limit the ability of Executive or the Company’s officers or members of the Board (in their individual capacities or on behalf of the Company) to give truthful testimony pursuant to valid legal process, including but not limited to, a subpoena, court order or a government investigative matter.

(e) Injunctive Relief; Effect of Violation on Severance Payments . It is impossible to measure in money the damages that will accrue to the Company or any of its Affiliates in the event that the Executive breaches any of the Restrictive Covenants. In the event that the Executive breaches any such Restrictive Covenant, the Company or any of its Affiliates shall be entitled to an injunction restraining the Executive from violating such Restrictive Covenant (without posting any bond). If the Company or any of its Affiliates shall institute any action or proceeding to enforce any such Restrictive Covenant, the Executive hereby waives the claim or defense that the Company or any of its Affiliates has an adequate remedy at law and agrees not to assert in any such action or proceeding the claim or defense that the Company or any of its Affiliates has an adequate remedy at law. The foregoing shall not prejudice the Company’s or any of its Affiliates’ other rights or remedies under applicable law or equity. In addition, the Company and the Executive agree that the Executive violates any Restrictive Covenant, the Company may cease payment of the Severance Payments and shall also be entitled to recoup any portion of the Severance Payments that were previously paid to the Executive.

12. WORK PRODUCT.

(a) In consideration of the Company’s promises and undertakings in this Agreement, the Executive agrees that all Work Product will be disclosed promptly by the Executive to the Company, shall be the sole and exclusive property of the Company, and is hereby assigned to the Company, regardless of whether (i) such Work Product was conceived, made, developed or worked on during regular hours of his employment or his time away from his employment, (ii) the Work Product was made at the suggestion of the Company; or (iii) the Work Product was reduced to drawing, written description, documentation, models or other





tangible form. Without limiting the foregoing, the Executive acknowledges that all original works of authorship that are made by the Executive, solely or jointly with others, within the scope of his employment and that are protectable by copyright are “works made for hire,” as that term is defined in the United States Copyright Act (17 U.S.C., Section 101), and are therefore owned by the Company from the time of creation.

(b) The Executive agrees to assign, transfer, and set over, and the Executive does hereby assign, transfer, and set over to the Company, all of his right, title and interest in and to all Work Product, without the necessity of any further compensation, and agrees that the Company is entitled to obtain and hold in its own name all patents, copyrights, and other rights in respect of all Work Product. The Executive agrees to (i) cooperate with the Company during and after his employment with the Company in obtaining patents or copyrights or other intellectual-property protection for all Work Product; (ii) execute, acknowledge, seal and deliver all documents tendered by the Company to evidence its ownership thereof throughout the world; and (iii) cooperate with the Company in obtaining, defending and enforcing its rights therein.


(c) The Executive represents that there are no other contracts to assign inventions or other intellectual property that are now in existence between the Executive and any other Person. The Executive further represents that he has no other employment or undertakings that might restrict or impair his performance of this Agreement. The Executive will not in connection with his employment by the Company, use or disclose to the Company any confidential, trade secret, or other proprietary information of any previous employer or other Person that the Executive is not lawfully entitled to disclose.

13. POST-TERMINATION OBLIGATIONS.

Following the Term of Employment the Executive shall, upon reasonable notice, use his reasonable best efforts to assist and cooperate with the Company and its counsel by providing such information and assistance to the Company as may reasonably be required by the Company to the extent permitted by law at the Company’s expense in connection with any existing or threatened claim, arbitral hearing, litigation, action or governmental or other investigation involving the conduct of business of the Company or its Affiliates not commenced by the Executive. The Executive’s obligation to cooperate shall be reasonably limited so as not to unreasonably interfere with his other business obligations, and shall not exceed one hundred
(100)
hours.

14. ARBITRATION.






(a) Any dispute, claim or controversy arising under or in connection with this Agreement or the Executive’s employment hereunder or the termination thereof, other than injunctive relief under Section 11 hereof, shall be settled exclusively by arbitration administered by the American Arbitration Association (the “ AAA ”) and carried out in the Commonwealth of Massachusetts. The arbitration shall be conducted in accordance with the AAA rules governing commercial arbitration in effect at the time of the arbitration, except as modified herein. There shall be one arbitrator, mutually selected by the Company and the Executive from a list of arbitrators provided by the AAA within thirty (30) days of receipt by respondent of the demand for arbitration. If the Company and Executive cannot mutually agree on an arbitrator within thirty (30) days, then the parties shall request that the AAA appoint the arbitrator and the arbitrator shall be appointed by the AAA within fifteen (15) days of receiving such request.

(b) The arbitration shall commence within forty-five (45) days after the appointment of the arbitrator; the arbitration shall be completed within sixty (60) days of commencement; and the arbitrator’s award shall be made within thirty (30) days following such completion. The parties may agree to extend the time limits specified in the foregoing sentence.

(c) The arbitrator may award any form of relief permitted under this Agreement and applicable law, including damages and temporary or permanent injunctive relief, except that the arbitral tribunal is not empowered to award damages in excess of compensatory damages, and each party hereby irrevocably waives any right to recover punitive, exemplary or similar damages with respect to any dispute. The arbitrator may award attorney’s fees. The award shall be in writing and shall state the reasons for the award.


(d) The decision rendered by the arbitral tribunal shall be final and binding on the parties to this Agreement. Judgment may be entered in any court of competent jurisdiction. The parties hereto waive, to the fullest extent permitted by law, any rights to appeal to, or to seek review of such award by, any court. The parties hereto further agree to obtain the arbitral
tribunal’s agreement to preserve the confidentiality of the arbitration.

15. LEGAL FEES AND INDEMNIFICATION.

(a) Except as specifically provided in Section 14(c), each Party shall bear the cost of any legal fees and other fees and expenses which may be incurred in connection with the negotiation of, and enforcing its respective rights under, this Agreement.

(b) During the Term of Employment and for so long as there exists liability





thereafter with regard to the Executive’s activities during the Term of Employment on behalf of the Company, the Company shall indemnify the Executive to the fullest extent permitted by applicable law (and in no event in connection with the Executive’s gross negligence or willful
misconduct), and shall at the Company’s election provide the Executive with legal representation or shall advance to the Executive reasonable attorneys’ fees and expenses as such fees and expenses are incurred (subject to an undertaking from the Executive to repay such advances if it shall be finally determined by a judicial decision which is not subject to further appeal that the Executive was not entitled to the reimbursement of such fees and expenses).

(c) During the Term of Employment and for six years thereafter, the
Executive shall be entitled to the same directors’ and officers’ liability insurance coverage that the Company provides generally to its other directors and officers, as may be amended from time to time for such directors and officers.

16. ASSIGNABILITY; BINDING NATURE.

This Agreement shall be binding upon and inure to the benefit of the Parties and their respective successors, heirs (in the case of the Executive) and assigns. Rights or obligations of the Company under this Agreement may be, and may only be, assigned or transferred by the Company pursuant to a merger or consolidation in which the Company is the continuing entity, or the sale or liquidation of all or substantially all of the assets of the Company, provided that the assignee or transferee is the successor to all or substantially all of the assets of the Company and such assignee or transferee assumes the liabilities, obligations and duties of the Company, as contained in this Agreement, either contractually or as a matter of law. No rights or obligations of the Executive under this Agreement may be assigned or transferred by the Executive other than his rights to compensation and benefits, which may be transferred only by will or operation of law, provided that any amount due hereunder to the Executive at the time of his death shall instead be paid to his estate or his designated beneficiary.

17. AMENDMENT OR WAIVER.

No provision in this Agreement may be amended unless such amendment is agreed to in writing and signed by the Executive and an authorized officer of the Company. No waiver by either Party of any breach by the other Party of any condition or provision contained in this Agreement to be performed by such other Party shall be deemed a waiver of a similar or






dissimilar condition or provision at the same or any prior or subsequent time. Any waiver must be in writing and signed by the Executive or an authorized officer of the Company, as the case may be.

18.
SECTION 409A.

(a) It is the Parties’ intent that all payments pursuant to this Agreement be exempt from, or compliant with, Section 409A of the Code (“ Section 409A ”) and that this Agreement be interpreted accordingly.

(b) The following rules shall apply with respect to distribution of the payments, if any, to be provided to the Executive under the Agreement, as applicable:

(i)      It is intended that each installment of the payments under the Agreement shall be treated as a separate “payment” for purposes of Section 409A. Neither the Company nor the Executive shall have the right to accelerate or defer the delivery of any such payments except to the extent specifically permitted or required by Section 409A.

(ii)      If, as of the date of the Executive’s “separation from service” from the Company, the Executive is not a “specified employee” (within the meaning of Section 409A), then each installment of the payments shall be made on the dates and terms otherwise set forth in this Agreement with respect to such payments.

(iii)      If, as of the date of the Executive’s “separation from service” from the Company, the Executive is a “specified employee” (within the meaning of Section 409A), then:

(A)      Each payment due under the Agreement that, in accordance with the dates and terms set forth herein, will in all circumstances, be paid within the short-term deferral period (as defined under Section 409A) shall be treated as a short-term deferral within the meaning of Treasury Regulation Section 1.409A-1(b)(4) to the maximum extent permissible under Section 409A and shall be paid on the dates and terms otherwise set forth in the Agreement with respect to such payments; and

(B)      Each payment due under the Agreement that is not described in Section 18(b)(iii)(A) and that would, absent this subsection,





be paid within the six-month period following the Executive’s “separation from service” from the Company and on account of the Executive’s “separation from service” shall not be paid until the date that is six months and one day after such separation from service (or, if earlier, the
Executive’s death), with any such payments that are required to be delayed being accumulated during the six-month period and paid in a lump sum on the date that is six months and one day following the Executive’s separation from service and any subsequent payments, if any, being paid in accordance with the dates and terms otherwise set forth herein;

provided, however, that the preceding provisions of this sentence shall not apply to any payment if and to the maximum extent that that such payment is deemed to be paid under a separation pay plan that does not provide for a deferral of compensation by reason of the application of Treasury Regulation 1.409A-1(b)(9)(iii) (relating to separation pay upon an involuntary separation from service). Any payment that qualifies for the exception under Treasury Regulation Section 1.409A-1(b)(9)(iii) must be paid no later than the last day of the Executive’s second taxable year following the taxable year in which the separation from service occurs.

(c) Subject to this Section 18, any payments that may be due under the Agreement on account of termination of employment shall begin only upon the date of the
Executive’s “separation from service” (determined as set forth below) which occurs on or after the termination of the Executive’s employment. The determination of whether and when the Executive’s separation from service from the Company has occurred shall be made and in a
manner consistent with, and based on the presumptions set forth in, Treasury Regulation Section 1.409A-1(h). Solely for purposes of this Section 18(c), “Company” shall include all persons with whom the Company would be considered a single employer under Section 414(b) and 414(c) of the Code.

(d) All reimbursements and in-kind benefits provided under this Agreement shall be made or provided in accordance with the requirements of Section 409A to the extent that such reimbursements or in-kind benefits are subject to Section 409A, including, where applicable, the requirements that (i) any reimbursement is for expenses incurred during the
Executive’s lifetime (or during a shorter period of time specified in this Agreement), (ii) the amount of expenses eligible for reimbursement during a calendar year may not affect the expenses eligible for reimbursement in any other calendar year, (iii) the reimbursement of an eligible expense will be made on or before the last day of the calendar year following the year in which the expense is incurred and (iv) the right to reimbursement is not subject to set off or liquidation or exchange for any other benefit.






(e) The Company makes no representation or warranty and shall have no liability to the Executive or to any other Person if any of the provisions of the Agreement are determined to constitute deferred compensation subject to Section 409A but that do not satisfy an exemption from, or the conditions of, that section.

19. SEVERABILITY.

In the event that any provision or portion of this Agreement shall be determined to be invalid or unenforceable for any reason, in whole or in part, the remaining provisions of this Agreement shall be unaffected thereby and shall remain in full force and effect to the fullest extent permitted by law so as to achieve the purposes of this Agreement.

20. SURVIVORSHIP.

The respective rights and obligations of the Parties hereunder shall survive any termination of this Agreement to the extent necessary to achieve the intended preservation of

such rights and obligations. In particular, the provisions of Sections 10, 11, 12 and 13 shall remain in effect as long as is necessary to give effect thereto.

21. REFERENCES.

In the event of the Executive’s death or a judicial determination of his incompetence, reference in this Agreement to the Executive shall be deemed, where appropriate, to refer to his beneficiary, estate or other legal representative.

22. GOVERNING LAW.

This Agreement shall be governed in accordance with the laws of the Commonwealth of Massachusetts without reference to its principles of conflict of laws.

23. WITHHOLDING.






The Company shall be entitled to withhold from any payment to the Executive any amount of tax withholding required by applicable law at the times dictated by applicable law.

24. HEADINGS.

The headings of the sections contained in this Agreement are for convenience only and shall not be deemed to control or affect the meaning or construction of any provision of this Agreement.

25. NOTICES.

All notices and other communications required or permitted hereunder shall be in writing and shall be deemed given when (a) delivered personally, (b) delivered by certified or registered mail, postage prepaid, return receipt requested or (c) delivered by overnight courier (provided that a written acknowledgment of receipt is obtained by the overnight courier) to the Party concerned at the address indicated below or to such changed address as such Party may subsequently give such notice of:

If to the Company :

Endurance International Group Holdings, Inc. 10 Corporate Drive
Suite 300
Burlington, MA 01803 Attention: General Counsel
If to the Executive , to the most recent address shown on the records of the
Company.

26. ENTIRE AGREEMENT.

This Agreement contains the entire understanding and agreement between the Parties concerning the subject matter hereof and supersedes in all respects any prior agreements, understandings, discussions, negotiations and undertakings, whether written or oral, between the Parties with respect thereto. Under no circumstances shall the Executive be entitled to any other payments or benefits of any kind, except for the payments and benefits described or referred to herein, unless otherwise agreed to the Company and the Executive in writing.






27. COUNTERPARTS.

This Agreement may be executed in two or more counterparts, each of which will be deemed an original.
IN WITNESS WHEREOF, the undersigned have executed this Agreement as of the date first written above.

ENDURANCE INTERNATIONAL GROUP HOLDINGS, INC.

By: /s/ Hari Ravichandran    
Name: Hari Ravichandran
Title: Chief Executive Officer


EXECUTIVE:

/s/ John Orlando    
John Orlando










Schedule I Existing Board of Directors


None






EXHIBIT A

Form of Release

[ The language in this Release may change, in the discretion of the Company, based on legal developments and evolving best practices, as well as an individual employee’s circumstances; this form is provided as an example of what will be included in the final Release document. ]


SEPARATION AND RELEASE AGREEMENT

1.      I, (Insert Name) , hereby acknowledge that my employment by Endurance International Group (the “Company”) has ended as of (Insert Date) , (the “Termination Date”). I further acknowledge that I have already received all compensation of any type whatsoever to which I am entitled through my Termination Date from the Company or from any other
“Released Party” (as that term is defined in Paragraph 4 below), including, without limitation, all wages, overtime, bonuses, commissions, and accrued but unused vacation pay.

2.      Severance Payments . In exchange for the Company’s receipt of this Release, signed by me, [and provided I do not revoke this Release in the manner specified in Paragraph 14 herein within seven (7) days after signing it,] the Company will provide to me the Severance Payments (as described in my employment agreement with the Company dated
3/27/2017 (the “Employment Agreement”) on the terms and conditions set forth therein). I agree and acknowledge that the Severance Payments constitute payments or benefits to which I would not be entitled if I did not sign this Release. I understand that information will
be provided to me about my right to continue health benefits through the Company through the federal law known as COBRA.

3.      Release of Claims . In consideration of the Severance Payments, I, on behalf of myself, my heirs, assigns, legal representatives, successors in interest, and any person claiming through me or any of them, hereby completely release and forever discharge all “Released Parties” (as that term is defined in paragraph 4 below) from any and all claims, demands or
liabilities whatsoever, based on any act or omission occurring before my signing of this Release, including, without limitation, any claims, demands or liabilities arising out of my employment with any Released Party or the ending of such employment. The matters released include, but are not limited to, any claim arising under: Title VII of the Civil Rights Act of 1964; the Federal Civil Rights Act of 1991; the Worker Adjustment and Retraining Notification Act of 1988; the Americans with Disabilities Act of 1990; the Federal Family and Medical Leave Act of 1993; the





Equal Pay Act; the Ralph Civil Rights Act; the Employee Retirement Income Security Act of 1974; the Age Discrimination in Employment Act; the Older Workers’ Benefit Protection Act; the Massachusetts General Laws; the Massachusetts Fair Employment Practice Act; the Massachusetts Wage Act; any federal, state or local law, regulation or ordinance regulating wages, hours and working conditions; any action based on any alleged breach of contract, breach of the covenant of good faith and fair dealing, fraud, fraudulent inducement or any other tort; any violation of public policy or statutory or constitutional rights; any claim for severance pay, bonus or similar benefit, sick leave, pension, retirement, vacation pay, holiday pay, stock options, car allowance, life insurance, health or medical insurance, or any other fringe benefit; any claim for reimbursement of health or medical costs; and any claim for disability. Notwithstanding






anything in this release to the contrary, this release shall not effect a release of any claim I may have for post-termination rights or benefits under my Employment Agreement and any claim for indemnification from the Company under my Employment Agreement or otherwise.

4.      “Released Parties” Defined. For purposes of this Release, the term “Released Parties” means the Company, and each of its respective parents, subsidiaries and affiliates, and all of the current and former employees, officers, directors, trustees, agents, representatives, shareholders, attorneys, accountants, partners, insurers, advisors, partnerships, joint venturers, successors and assigns, employee benefit programs (and the trustees, administrators, fiduciaries and insurers of such programs) of any of them, in their individual and official capacities, and the respective heirs and personal representatives of any of them, and any other persons acting by, through, under or in concert with any of them.

5.      Release of Unknown Claims . I understand and agree that this Release extinguishes all claims I have ever had or now have against any Released Party, whether such claim is currently known or unknown, vested or contingent, foreseen or unforeseen. I understand that if any fact concerning any matter covered by this Release is found hereafter to be other than or different from the facts I now believe to be true, I expressly accept and assume that this Release shall be and remain effective, notwithstanding such difference in the facts.

6.      No Claims . Except as permitted hereby, I agree that I will not file, nor encourage or knowingly permit another to file, any claim, charge, action, or complaint (collectively
“Claim”) concerning any matter released herein. If I have previously filed any such Claim, I agree to take all steps necessary to cause it to be withdrawn without delay; provided, however, that nothing in this Release: (i) prevents me from (a) filing a Claim with, cooperating with, or participating in any proceeding before the Equal Employment Opportunity Commission or a state fair employment practices agency (except that I acknowledge that I may not recover any monetary benefits in connection with any such Claim, and I agree that if any such Claim is filed on my behalf, I shall take all reasonable steps necessary to refuse any damages or individualized relief in connection therewith), or (b) communicating with government agencies about possible violations of federal, state, or local laws or otherwise providing information to government agencies or participating in government agency investigations or proceedings; or (ii) shall limit or restrict my right to (a) challenge the validity of this Release under the ADEA, or (b) prosecute any ADEA claim if such claim arises after I sign this Release, and no such action on my part shall be deemed to violate this provision or any other provision of this Release.

7.      Release Confidential . I represent and agree that I will keep the terms of this Release, including the amount of the Severance Payments, completely confidential, and that I will not disclose such information to anyone, except as follows: (a) to my immediate family and professional representatives (provided they agree to be bound by this confidentiality provision);





(b) to any governmental authority; and (c) in response to subpoena or other legal process, provided that before making such disclosure (other than in response to a subpoena or other process issued by a government agency), I shall give the Company as much prior notice thereof as practical to enable the Company to seek, at its sole discretion, an appropriate order preventing such disclosure.

8.      Continuing Obligations . Except as otherwise permitted by Section 6 above or my Employment Agreement, I acknowledge and reaffirm my obligation to keep confidential and not






to use or disclose any and all non-public information concerning the Company that I acquired during the course of my employment with the Company, including, but not limited to, any non- public information concerning the Company’s business affairs, business prospects, and financial condition. I further acknowledge and reaffirm my confidentiality obligations set forth in the Non-Disclosure Agreement and my continuing obligations with respect to non-competition, non- solicitation, non-disparagement, and Company work product set forth in Sections 11 and 12 of my Employment Agreement, all of which remain in full force and effect.

9.      Company Affiliation . I agree that, following the Termination Date, I will not hold myself out as an officer, employee, or otherwise as a representative of the Company, and I agree to update any directory information that indicates I am currently affiliated with the Company. Without limiting the foregoing, I confirm that, within five (5) days following the Termination Date, I will update any and all social media accounts (including, without limitation, LinkedIn, Facebook, Twitter and Four Square) to reflect that I am no longer employed by or associated with the Company.

10.      Return of Company Property . I confirm that I have returned to the Company all keys, files, records (and copies thereof), equipment (including, but not limited to, computer hardware, software and printers, flash drives and storage devices, wireless handheld devices, cellular phones, smartphones, tablets, etc.), Company identification, and any other Company- owned property in my possession or control and have left intact all electronic Company documents, including but not limited to those that I developed or helped to develop during my employment. I further confirm that I have cancelled all accounts for my benefit, if any, in the Company’s name, including but not limited to, credit cards, telephone charge cards, cellular phone accounts, and computer accounts.

11.      Entire Agreement . This Release constitutes the entire agreement between the Company and me as to any matter referred to in this Release. This Release supersedes all other agreements between the Company and me. In executing this Release, I am not relying upon any agreement, representation, written or oral statement, understanding, omission, or course of conduct that is not expressly set forth in this Release.

12.      Governing Law; Arbitration . This Release shall be governed by and enforced in accordance with the laws of the State of Massachusetts, without regard to its conflicts of law principles. I acknowledge that I previously agreed, pursuant to Section 14 of my Employment Agreement, to arbitrate any claim relating to or arising out of my employment with the Company, and I acknowledge and affirm that such provision survives my termination from employment with the Company. For clarification, but not limitation, I further acknowledge and agree that any controversy or claim arising out of or in any way relating to this Release or the breach thereof shall also be settled by final and binding arbitration, consistent with the terms, procedures, and exceptions set forth in Section 14 of the Employment Agreement. I understand and agree that this arbitration provision shall not apply to claims brought in a court of competent jurisdiction by either me or any Released Party to compel arbitration under this provision, to





enforce an arbitration award or to obtain preliminary injunctive and/or other equitable relief in support of claims that may be prosecuted in an arbitration by me or any Released Party.

13.      Successors and Assigns . This Release will bind and inure to the benefit of the successors, assigns, heirs and personal representatives of the Released Parties and me.






14.      Review Period . I acknowledge that prior to signing this Release, I have been advised to consult with an attorney of my choice to review the Release, and have taken such opportunity to the extent I wish to do so. I further acknowledge that the Company has given me at least twenty-one (21) days to decide whether I wish to execute this Release.

15.      Revocation . I understand that I may revoke this Release at any time during the seven (7) days after I sign it (the “Last Revocation Day”), and that the Release shall not become effective until the end of that revocation period. I understand and agree that by executing, timely returning, and not revoking this Release, I am waiving any and all rights or claims I might have under the Age Discrimination in Employment Act, as amended by the Older Workers Benefit Protection Act, and that I have received consideration beyond that to which I was previously entitled. In the event I choose to revoke the Release, such revocation must be by means of a writing signed by me and delivered within the seven (7) day revocation period as follows: via facsimile or hand-delivery to Pam Clark at Endurance International Group., 10 Corporate Drive
#300, Burlington, Massachusetts 01803 or by facsimile number (602) 258-0588. If I revoke this Release via facsimile, I agree that my facsimile signature will be valid and binding for all purposes.

16.      Modification in Writing . No provision of this Release may be modified, amended or waived except by a writing signed by me and an authorized representative of the Company.

17.      No Admission of Liability . This Release shall not at any time or for any purpose be deemed an admission of liability of any kind by any Released Party. This Release may not be used or introduced as evidence in any legal proceeding, except to enforce or challenge its terms.

18.      Headings . The headings, titles and captions contained in this Release are inserted only for the convenience of the parties and for reference, and in no way define, limit, extend or describe the scope of this Release or the intent of any provision hereof.

19.      Severability . If any provision of this Release shall, for any reason, be held by a court or other tribunal of competent jurisdiction to be invalid, void or unenforceable, in whole or in part, such adjudication shall in no way affect any other provisions of this Release or the validity or enforcement of the remainder of this Release, and any provision thus affected shall itself be modified only to the extent necessary to bring the provision within the applicable requirements of the law.

20.      Timely Execution . To receive the Severance Payments, I must sign this Release on or after my Last Day Worked, and return it to the Company within twenty-one (21) days of my Last Day Worked, as follows: hand delivery or first-class mail to Pam Clark at Endurance





International Group., 10 Corporate Drive #300, Massachusetts 01803 or by facsimile number (602) 258-0588.

Sincerely,

The Endurance International Group, Inc.






By: _      Its:     

EMPLOYEE'S ACCEPTANCE OF RELEASE

I have read this Release and I understand all of its terms. I acknowledge and agree that this Release is executed voluntarily, without coercion, and with full knowledge of its significance. I further acknowledge that I have been given twenty-one (21) days during which to decide whether to execute this Release, and have used that time to the extent I wish to do so. I understand that my execution of this Release constitutes a full, unconditional general release of any and all known or unknown claims that I may have against any Released Party, despite the fact that I may become aware of claims in the future which I did not consider prior to signing this Release.


Date:               
(Insert Employee Name)





FIFTH AMENDMENT TO LEASE

This Fifth Amendment to Lease (this “ Amendment ”) is made as of January 26, 2017 (the “ Fifth Amendment Effective Date ”) by and between BURLINGTON CENTRE OWNER LLC, a Delaware limited liability company (“ Landlord ”), and THE ENDURANCE INTERNATIONAL GROUP, INC., a Delaware corporation (“ Tenant ”).

RECITALS

A. Landlord and Tenant entered into that certain Gross Lease dated as of May 17, 2012, pursuant to which Tenant leases certain space consisting of approximately 38,062 rentable square feet located on the third (3 rd ) floor of that certain office building located at 10 Corporate Drive, Burlington, Massachusetts (the “ Building ”), as amended by that certain First Amendment to Lease dated as of June 13, 2013, pursuant to which Tenant leases an additional 21,417 rentable square feet located on the second (2 nd ) floor of the Building (the “ Expansion Premises ”), as further amended by that Second Amendment to Lease dated as of March 28, 2014, as further amended by that certain Third Amendment to Lease dated as of September 24, 2014, and as further amended by that certain Fourth Amendment to Lease dated as of November 14, 2015 (the “ Fourth Amendment ”; as amended, the “ Original Lease ”), pursuant to which Tenant leases an additional 17,177 rentable square feet located on the second 2 nd floor of the Building (the “ Second Expansion Premises ”).

B. Tenant desires to expand the leased premises by approximately Thirty-Eight Thousand One Hundred Fifty-One (38,151) rentable square feet on the first floor of the Building;

C. Landlord and Tenant hereby desire to amend the Original Lease to provide for the leasing of such additional space to Tenant on the terms and conditions set forth herein.

D. The Original Lease, as amended by this Amendment, shall be referred to herein as the “ Lease ”. Any capitalized terms used herein not otherwise defined shall have the respective meanings ascribed to them in the Original Lease.

NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, Landlord and Tenant hereby agree as follows:

1.      New Definitions . All defined terms in this Amendment are hereby incorporated by reference into the Lease and shall have the meanings assigned herein. Without limiting the foregoing, the Lease is hereby amended to include the following definitions in Section 1 thereof:

(a) Third Expansion Commencement Date – Phase I . The earlier to occur of (i) the Third Expansion Rent Commencement Date – Phase I and (ii) the date on which Substantial Completion of the Third Expansion Premises – Phase I occurs.

(b) Third Expansion Commencement Date – Phase II . The later to occur of (i) the date on which Substantial Completion of the Third Expansion Premises – Phase II occurs and (ii) March 1, 2018, unless Tenant occupies the Third Expansion Premises – Phase II for business prior to March 1, 2018, in which case, the Third Expansion Commencement Date – Phase II shall occur on the date that Tenant commences such business operations in the Third Expansion Premises – Phase II.

(c) Third Expansion Improvements . Those alterations or improvements to the Third Expansion Premises as are depicted on the Third Expansion Plans and Specifications.

(d) Third Expansion Plans and Specifications . Those certain plans and specifications for each the Phase I and Phase II portions of the Third Expansion Improvements and any modifications to such

        



Third Expansion Plans and Specifications approved in accordance with the terms hereof, which such Third Expansion Plans and Specifications shall be materially consistent with the Second Expansion Plans and Specifications for the Second Expansion Premises as set forth in the Fourth Amendment.

(e) Third Expansion Premises . The Third Expansion Premises – Phase I and the Third Expansion Premises – Phase II, consisting of approximately Thirty-Eight Thousand One Hundred Fifty-One (38,151) rentable square feet.

(f) Third Expansion Premises – Phase I . The portion of the Building located on the first (1 st ) floor of the Building and depicted on the approved Space Plan, consisting of approximately Twenty Thousand Six Hundred Thirty-Five (20,635) rentable square feet as measured in accordance with the Lease.

(g) Third Expansion Premises – Phase II . The portion of the Building located on the first (1 st ) floor of the Building and depicted on the approved Space Plan, consisting of approximately Seventeen Thousand Five Hundred Sixteen (17,516) rentable square feet as measured in accordance with the Lease.

(h) Third Expansion Rent Commencement Date – Phase I . June 1, 2017.

(i)
Third Expansion Rent Commencement Date – Phase II . March 1, 2018.

(j) Third Expansion Tenant Improvement Allowance . The maximum amount, if any, to be incurred or funded by Landlord to construct the Third Expansion Improvements, which shall not exceed the amount of Two Million Ninety-Eight Thousand Three Hundred and Five and 00/100 Dollars ($2,098,305.00).

2.     Amendment of Certain Definitions . The Lease is hereby amended by deleting from Section 1 thereof the definitions of Base Rent, Premises and Tenant’s Pro Rata Share, and substituting in their place the following:

(a) Premises . For all period during the Lease Term: (i) prior to the Third Expansion Commencement Date – Phase I and the Third Expansion Premises Commencement Date – Phase II, Premises shall mean and refer to the Initial Premises, the Expansion Premises and the Second Expansion Premises; (ii) prior the Third Expansion Commencement Date – Phase II, Premises shall mean and refer to the Initial Premises, the Expansion Premises, the Second Expansion Premises and the Third Expansion Premises – Phase I; and (iii) from and after the Third Expansion Premises Commencement Date – Phase II, Premises shall mean and refer to the Initial Premises, the Expansion Premises, the Second Expansion Premises, the Third Expansion Premises – Phase I and the Third Expansion Premises – Phase II, containing an aggregate of approximately one hundred fourteen thousand eight hundred and seven (114,807) rentable square feet located on the first, second and third floors of the Building.

(b) Tenant’s Pro Rata Share . Commencing as of January 1, 2017, Tenant’s Pro Rata Share with respect to: (i) the Initial Premises is 38,062/114,807 = thirty-three and fifteen one-hundredths percent (33.15%); (ii) the Expansion Premises is 21,417/114,807 = eighteen and sixty-five one-hundredths percent (18.65%); (iii) the Second Expansion Premises is 17,177/114,807 = fourteen and ninety-seven one-hundredths percent (14.97%); (iv) the Third Expansion Premises – Phase I is 20,635/114,807 = seventeen and ninety-seven one-hundredths percent (17.97%); and (v) the Third Expansion Premises – Phase II is 17,516/114,807 = fifteen and twenty-six one-hundredths percent (15.26%). As of any particular date, the aggregate Tenant’s Pro Rata Share for the entire Premises shall be a fraction, the numerator of which is the aggregate rentable square footage of the entire Premises and the denominator of which is the total rentable square footage of the Building.
    
3.     Lease Term . The Lease is hereby amended by adding the following text to the definition of “Lease Term” in Section 1 thereof: “The Lease Term for the Third Expansion Premises – Phase I and the Third Expansion Premises – Phase II shall commence on the Third Expansion Commencement Date – Phase I and the Third Expansion Commencement – Phase II, respectively, and end on March 31, 2026.”

2
        




4.     Base Rent . The Lease is hereby amended by adding the following table setting forth the monthly amount of Base Rent payable for the Third Expansion Premises immediately after the table setting forth the Base Rent payable for the Second Expansion Premises (the Base Rent payable pursuant to the terms of the Lease for the Premises being the aggregate of the Base Rent payable pursuant to the tables for the Initial Premises, the Expansion Premises, and the Second Expansion Premises as set forth in the Lease, and the tables for the Third Expansion Premises, as set forth below). In the event of a Landlord Delay in connection with Landlord’s approval of the Space Plan and the Plans and Specifications as set forth in Section 5, then the Third Expansion Premises Rent Commencement Date – Phase I shall be extended by the number of days of such Landlord Delay.

Third Expansion Premises – Phase I
Applicable Portion of Lease Term
Rate Per/Rentable
Sq. Ft./Annum
Annual Base
Rent
Monthly Base
Rent Installment
(Annual ÷ 12)
Beginning
Ending
Third Expansion Premises Rent Commencement Date – Phase I



May 31, 2018



$34.50
$711,907.50
$59,325.63
June 1, 2018
May 31, 2019
$35.50
$732,542.50
$61,045.21
June 1, 2019
May 31, 2020
$36.50
$753,177.50
$62,764.79
June 1, 2020
May 31, 2021
$37.50
$773,812.50
$64,484.38
June 1, 2021
May 31, 2022
$38.50
$794,447.50
$66,203.96
June 1, 2022
May 31, 2023
$39.50
$815,082.50
$67,923.54
June 1, 2023
May 31, 2024
$40.50
$835,717.50
$69,643.13
June 1, 2024
May 31, 2025
$41.50
$856,352.50
$71,362.71
June 1, 2025
March 31, 2026
$42.50
$876,987.50
$73,082.29

Third Expansion Premises – Phase II
Applicable Portion of Lease Term
Rate Per/Rentable
Sq. Ft./Annum
Annual Base
Rent
Monthly Base
Rent Installment
(Annual ÷ 12)
Beginning
Ending
Third Expansion Premises Rent Commencement Date – Phase II



May 31, 2018



$34.50
$604,302.00
$50,358.50
June 1, 2018
May 31, 2019
$35.50
$621,818.00
$51,818.17
June 1, 2019
May 31, 2020
$36.50
$639,334.00
$53,277.83
June 1, 2020
May 31, 2021
$37.50
$656,850.00
$54,737.50
June 1, 2021
May 31, 2022
$38.50
$674,366.00
$56,197.17
June 1, 2022
May 31, 2023
$39.50
$691,882.00
$57,656.83
June 1, 2023
May 31, 2024
$40.50
$709,398.00
$59,116.50
June 1, 2024
May 31, 2025
$41.50
$726,914.00
$60,576.17
June 1, 2025
March 31, 2026
$42.50
$744,430.00
$62,035.83

5.     Third Expansion Space Plan; Third Expansion Plans and Specifications .

(a)     Third Expansion Space Plan . Tenant shall select with the prior approval of Landlord, not to be unreasonably withheld or delayed, a mutually agreed upon architectural firm through a competitive bidding

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process coordinated by Tenant with no less than three (3) quotes (the “ Architect ”) to prepare draft of the space plan for the Third Expansion Premises (the “ Space Plan ”). Tenant shall (subject to reimbursement out of the Third Expansion Tenant Improvement Allowance as set forth below) cause the Architect to prepare and submit to Landlord for Landlord’s review, the Space Plan. The Space Plan shall be materially consistent with the Second Expansion Space Plan for the Second Expansion Premises, as set forth in the Fourth Amendment. Landlord shall approve or disapprove the Space Plan within five (5) business days after submittal by Tenant. If Landlord disapproves the Space Plan, Landlord shall explain in reasonable detail the reason for such disapproval. Landlord and Tenant shall work together to resolve Landlord’s objections provided that, in all events, Landlord’s approval is required. Landlord shall contribute an amount equal to the lesser of (i) the actual third party cost to prepare the Space Plan and (ii) $0.10 per rentable square foot toward the cost of Tenant’s Space Plan preparation, which amount shall be in addition to the Tenant Improvement Allowance outlined in Paragraph 6 and payable after the Space Plan has been approved by Landlord within thirty (30) days after Landlord’s receipt of a written invoice from Tenant for the same.

(b)     Third Expansion Plans and Specifications . Upon Landlord’s approval of the Space Plan, Tenant shall cause Architect to prepare and submit to Landlord for Landlord’s review, draft Third Expansion Plans and Specifications. The Third Expansion Plans and Specifications shall be materially consistent with the Space Plan and the Second Expansion Plans and Specifications for the Second Expansion Premises, as set forth in the Fourth Amendment. Landlord shall approve or disapprove the Third Expansion Plans and Specifications within five (5) business days after submittal by Tenant. If Landlord disapproves the Third Expansion Plans and Specifications, Landlord shall explain in reasonable detail the reason for such disapproval. Landlord and Tenant shall work together to resolve Landlord’s objections provided that, in all events, Landlord’s approval is required.

(c)     Landlord Delay . If Landlord fails to approve or reject (with a detailed explanation for such rejection) any submissions of the Space Plan or Third Expansion Plans and Specifications submitted by or on behalf of Tenant, in each case, within five (5) business days of receipt of such written request to approve the same, then Tenant shall send a second written notice (which such second written notice shall include a copy to Larry Lenrow (llenrow@TheDavisCompanies.com)), and in the event Landlord fails to approve or reject (with a detailed explanation for such rejection) within two (2) business days after second notice, such failure to approve or reject by Landlord shall constitute a “ Landlord Delay ”.

6.      Construction of Third Expansion Improvements .

(a)     Third Expansion Premises Construction Budget . After Landlord’s approval of the Space Plan and the Third Expansion Plans and Specifications, Tenant shall cause the preparation of an estimate of the costs and expenses to construct the Third Expansion Improvements for the Third Expansion Premises in accordance with the approved Third Expansion Plans and Specifications. The cost estimate will include the actual costs quoted by no less than three (3) contractors competitively bid by Tenant. The cost estimate will separately state the Landlord construction management fee of three percent (3%) of the Third Expansion Tenant Improvement Allowance to be utilized for the Third Expansion Improvements to have Landlord manage the Third Expansion Improvements (the “ Construction Management Fee ”), which shall be deducted monthly based on the percentage of construction completed, commencing on the first day of the calendar month immediately following the date on which the Third Expansion Improvements are commenced. If the quoted estimated cost to construct both the Third Expansion Improvements in the Space Plan exceeds the total of Third Expansion Tenant Improvement Allowance, Tenant may cause the Architect to alter the Space Plan, provided, however, any such requests for changes to a Space Plan or requests the inclusion of materials or installations in the construction of the Third Expansion Improvements that delays the construction of the Third Expansion Improvements shall not extend the Third Expansion Premises Rent Commencement Date – Phase I or the Third Expansion Premises Rent Commencement Date – Phase II. Costs associated with any engineered required plans, construction drawings, and/or as-built drawings for the Third Expansion Premises and the Construction Management Fee shall be included in the fees or costs itemized and deducted from the Third Expansion Tenant Improvement Allowance. Tenant shall select with the prior approval of Landlord, not to be unreasonably withheld or delayed, a mutually agreed upon general contractor after a

4
        



competitive bidding process with no less than three (3) quotes. Tenant shall send summaries of all bids to Landlord. Tenant shall finalize the final cost to construct the Third Expansion Improvements in accordance with the Space Plan (the “ Expansion Space Estimated Final Cost ”) and, to the extent such cost exceeds the Third Expansion Tenant Improvement Allowance (the “ Excess Amount ”), Tenant shall have the right to make changes to the Space Plan as set forth above to limit the Excess Amount. The Excess Amount, if applicable, shall be funded by Tenant and paid to Landlord as follows: one-third (1/3) within thirty (30) days after Landlord’s approval of the Space Plan; one-third (1/3) sixty (60) days after Landlord’s approval of the Space Plan; and one-third (1/3) of the Excess Amount, ninety (90) days after Landlord’s approval of the Space Plan. Tenant shall be responsible for 100% of the payment of any additional costs or charges related to any change orders; provided, Landlord shall be required to reasonably approve any changes to the Space Plans or Third Expansion Premises Plans and Specifications. Except as set forth in Section 6(b), Tenant shall not be entitled to any cost savings or reimbursement in the event the actual costs and expenses to plan and construct the Third Expansion Improvements are less than the Third Expansion Tenant Improvement Allowance. Tenant shall not have the right to use any portion of the Third Expansion Tenant Improvement Allowance for the Premises, Expansion Premises or Second Expansion Premises. In no event shall more than fifteen percent (15%) of the Third Expansion Tenant Improvement Allowance be used toward the cost of the architectural and engineering services needed to prepare the Third Expansion Plans and Specifications and the Space Plans, moving expenses, signage, permit fees, architect fees, wiring and cabling, furniture, data, telephone, audio-visual, security, WiFi, “white noise”, internet and video systems, including, without limitation, any specialized supplemental cooling systems for any serve room or for any of the communications systems or other special rooms.

(b)      Unused Third Expansion Tenant Improvement Allowance . In the event Tenant does not use the entire Third Expansion Tenant Improvement Allowance for permitted Third Expansion Improvements by the earlier to occur of (i) May 1, 2018 and (ii) ninety (90) days after the Substantial Completion of the entire Third Expansion Premises, except to the extent expressly set forth in this Section 6(b), any portion of the Third Expansion Tenant Improvement Allowance that is not used before such date shall be deemed forfeited by Tenant without any recourse to Landlord. Tenant shall have no right to receive a payout of any unused Third Expansion Tenant Improvement Allowance, but it shall have the right to credit not more than ten percent (10%) of any unused portion of the Third Expansion Tenant Improvement Allowance toward Base Rent, provided Tenant (i) is not otherwise in default pursuant to the terms of the Lease and (ii) provides written notice to Landlord of Tenant’s desire to utilize such rent credit prior to the earlier to occur of (1) May 1, 2018 and (2) ninety (90) days after the Substantial Completion of the entire Third Expansion Premises, in which event the rent credit shall be applied on the immediately following month and shall continue until such rent credit has been applied in full. In the event Tenant shall be entitled to a rent credit for the partial amount of Base Rent payable with respect to any month, Tenant shall promptly pay the balance of the Base Rent for such month in accordance with the terms of the Lease.

(c)     Changes to Space Plan . Neither Tenant nor Landlord shall make material changes to the approved Space Plan or the work reflected in the approved Space Plan without the written consent of the other party, which consent shall not be unreasonably withheld, conditioned or delayed provided such changes do not materially alter the ability of the Tenant to use the Third Expansion Premises as intended, and do not increase the amount of the Excess Amount. Tenant shall have the right, at Tenant’s sole cost and expense, to have its construction representative at the Third Expansion Premises and the Initial Premises, Expansion Premises and Second Expansion Premises at all times during the construction of the Third Expansion Improvements to review and monitor the performance of same; provided , however , Tenant’s construction representative shall not interfere with or delay the construction of any portion of the Third Expansion Improvements.

        (d)      Removal of Third Expansion Improvements . Except for items addressed below, Tenant will have no obligation to remove its initial standard office Leasehold Improvements at the expiration or earlier termination of the Lease, which are approved by Landlord in advance at the time of Landlord’s approval of the Space Plan or upon submission of future requests to alter the Third Expansion Premises. Tenant agrees that all specialty equipment and alterations, such as lab/computer/server rooms, supplemental HVAC,

5
        



generators, UPS, staircases, raised floors, specialty conduits, private bathrooms, shower rooms, Tenant specific, non-standard office buildout items, and any alterations to the portions of the Third Expansion Premises which are currently common areas (e.g. the lobby of the Building, common hallways and common area bathrooms), shall be removed by Tenant at Landlord’s sole discretion upon surrender; provided, however, with respect to the lobby, Tenant shall not be obligated to restore the lobby of the Building to its original condition, but Tenant shall be obligated to remove any moveable partitions, trade fixtures, moveable equipment or furniture, including, without limitation, the reception desk, at the expiration of earlier termination of the Lease. In any event, Landlord hereby requires Tenant to remove any wiring and cabling installed by Tenant, including, without limitation, the Third Expansion Improvement Systems (as defined below). All unattached and moveable partitions, trade fixtures, moveable equipment or furniture located in the Premises and acquired by or for the account of Tenant which can be removed without material damage to the Building or Premises, and all personal items brought into the Premises by Tenant shall be owned by Tenant and will be removed by Tenant subject to and in accordance with Paragraph 4.7 of the Original Lease, including but not limited to all servers, server racks, generators, supplemental HVAC units, furniture, phone and TV systems.

        (e)     Substantial Completion . Landlord shall cause the Substantial Completion of each Phase I and Phase II of the Third Expansion Improvements. Landlord and Tenant acknowledge and agree that Landlord may achieve or cause the achievement of the Substantial Completion on a phased basis. For the purposes of this Amendment, “ Substantial Completion ” shall mean (i) the completion of the applicable Phase I or Phase II portion of the Third Expansion Improvements, subject only to the Final Punchlist (as defined below) and other uncompleted elements of construction, decoration, painting, millwork or other work and mechanical adjustment, and (ii) the issuance of a certificate of occupancy (or its equivalent) for the applicable Phase I or Phase II portion of the Third Expansion Premises for the Permitted Use and a certification signed by the Architect certifying that the applicable Phase I or Phase II portion of the Third Expansion Improvements have been completed in accordance with the Space Plan; provided , however , if Landlord is unable to obtain such certificate of occupancy (or its reasonable equivalent) by virtue of the fact that Tenant has not yet completed the installation of its Third Expansion Improvement Systems in the applicable Phase I or Phase II portion of the Third Expansion Improvements or for any other reason beyond the reasonable control of Landlord, then the applicable Phase I or Phase II portion of the Third Expansion Improvements shall be deemed Substantially Complete upon the certification of the Architect as stated in subsection (i), above, notwithstanding anything to the contrary in the foregoing.
(f)     Third Expansion Improvement Systems . Tenant shall substantially complete the installation of Tenant’s data, telephone, audio-visual, internet and video systems and Tenant’s furniture and furniture systems (collectively, the Third Expansion Improvement Systems ”) in the Third Expansion Premises – Phase I and the Third Expansion Premises – Phase II, as applicable, at Tenant’s expense. Tenant shall be permitted to coordinate the installation of the Third Expansion Improvement Systems at the same time as Landlord is coordinating the Third Expansion Improvements as long as Tenant does not unreasonably interfere in any way with the construction process (by causing disharmony of labor relations at the Property, scheduling or coordination difficulties, etc.). In no event shall the Third Expansion Improvements include any Third Expansion Improvement Systems, the responsibility of which shall be Tenant’s. Tenant acknowledges that the ability to obtain the certificate of occupancy for the applicable Phase I or Phase II portion of the Third Expansion Premises depends upon the completion of all or a portion of Third Expansion Improvement Systems. Prior to the Third Expansion Commencement Date – Phase I or the Third Expansion Premises – Phase II, as applicable, Tenant shall comply with and perform, and shall cause its employees, agents, contractors, subcontractors, material suppliers and laborers to comply with and perform, all of Tenant’s obligations under the Lease and this Amendment. In all events, Tenant shall indemnify Landlord in the manner provided in the Lease against any claim, loss or cost arising out of any interference with, or damage to, the Third Expansion Improvements or any other work in the Building, or any delay thereto, or any increase in the cost thereof on account in whole or in part of any act, omission, neglect or default by Tenant or any Tenant contractor.
(g)     Final Punchlist Items . Prior to Substantial Completion, Tenant shall cause the Architect to inspect the applicable Phase I or Phase II portion of the Third Expansion Improvements and prepare a list

6
        



of the customary punchlist type items, and any items of a seasonal nature, then remaining to be completed (the “ Final Punchlist ”) and Tenant shall cause such Final Punchlist to be completed in a diligent manner. If Tenant has elected to have Landlord manage the Third Expansion Improvements, then (i) the Final Punchlist work shall take place during regular business hours, but in a manner which will seek to minimize interruption of Tenant’s use and occupancy of the Premises, (ii) Landlord shall endeavor to complete all punch list work within thirty (30) days (or such longer period as is reasonably required with respect to applicable items), other than matters that cannot be completed owing to their seasonal nature, and subject to extension for Force Majeure and delays caused by Tenant, and (iii) any disputed Final Punchlist items identified as such during preparation of the Final Punchlist shall be completed by Landlord as aforesaid within thirty (30) days, subject to Landlord’s right to dispute whether such disputed items constitute a change to the applicable Phase I or Phase II portion of the Third Expansion Improvements.
(h)     Commencement of Base Rent Payments . Except due to a Landlord Delay in connection with the approval of the Space Plan and Third Expansion Plans and Specifications, if the applicable Phase I or Phase II portion of the Third Expansion Improvements have not been Substantially Completed by the Third Expansion Premises Rent Commencement Date – Phase I or the Third Expansion Premises Rent Commencement Date – Phase II, respectively, then Landlord shall not be subject to any penalty, claim or liability nor shall the validity of this Lease or the obligations of Tenant hereunder be in any way affected and Tenant shall be obligated to commence paying Base Rent for the Phase I or Phase II portion, as applicable. In no event shall Tenant occupy the Third Expansion Premises – Phase II prior to March 1, 2018.

(i)     Additional Rent Prior to Base Rent Commencement . At all times between the Third Expansion Commencement Date – Phase I and the Third Expansion Rent Commencement Date – Phase II, Tenant shall be responsible for direct payment of electricity, any other separately metered utilities, and any other Additional Rent due and payable with respect to Third Expansion Premises – Phase I. In no event shall Tenant be permitted to occupy the Third Expansion Premises – Phase II prior to the Third Expansion Commencement Date – Phase II, and, as such, shall not be responsible for the payment of electricity, any other separately metered utilities, and any other Additional Rent due and payable with respect to Third Expansion Premises – Phase II until the Third Expansion Commencement Date – Phase II.

(j)     Intentionally deleted.

(k)     Landlord’s Capital Improvements in Office Park . Landlord shall use commercially reasonable efforts in connection with the construction of the Third Expansion Improvements, the Road Construction and the Parking Configuration to not unreasonably interfere with Tenant’s on-going operations at the Premises, including parking, ingress and egress. Tenant acknowledges that noise, vibrations, disturbance, relocation of Building access, and the temporary relocation of parking, ingress and egress shall not entitle Tenant to any rent abatement or to terminate this Lease. Except as otherwise expressly provided in the Lease, Landlord shall have no liability to Tenant nor shall Tenant’s obligations under this Lease be reduced or abated in any manner whatsoever by reason of any inconvenience, annoyance, interruption or injury to business arising from the Third Expansion Improvements, the Road Construction and the Parking Configuration.

7.     Operating Costs; Property Taxes; Base Year . For any period during the Lease Term that the Premises consists of the Initial Premises, the Expansion Premises, the Second Expansion Premises, the Third Expansion Premises – Phase I and the Third Expansion Premises – Phase II, Tenant shall pay Estimated Operating Costs Allocable to the Premises, Operating Costs Allocable to the Premises, Estimated Property Taxes Allocable to the Premises, and Property Taxes Allocable to the Premises with respect to the Initial Premises, the Expansion Premises, the Second Expansion Premises and the Third Expansion Premises – Phase I and the Third Expansion Premises – Phase II, subject to the terms set forth herein. Notwithstanding anything to the contrary contained herein and/or in the Lease, at Landlord’s option Tenant’s payment for Estimated Operating Costs Allocable to the Premises, Operating Costs Allocable to the Premises, Estimated Property Taxes Allocable to the Premises, and Property Taxes Allocable to the Premises shall be calculated and payable separately for the Initial Premises, the Expansion Premises, the Second Expansion

7
        



Premises and the Third Expansion Premises – Phase I and the Third Expansion Premises – Phase II in the same manner that such amounts are calculated and payable for the Premises as provided in the Lease, provided that (a) the Base Year applicable to the Initial Premises shall be calendar year 2013 as provided in the Lease, (b) the Property Tax Base amount applicable to the Initial Premises shall be Tenant’s Pro Rata Share (based solely upon the Initial Premises) of the Property Taxes payable for fiscal tax year 2013 (beginning July 1, 2012 and ending June 30, 2013), (c) the Base Year applicable to the Expansion Premises shall be calendar year 2014, (d) the Property Tax Base amount applicable to the Expansion Premises shall be Tenant’s Pro Rata Share (based solely upon the Expansion Premises) of the Property Taxes payable for fiscal tax year 2014 (beginning July 1, 2013 and ending June 30, 2014), (e) the Base Year applicable to the Second Expansion Premises shall be calendar year 2015, (f) the Property Tax Base amount applicable to the Second Expansion Premises shall be Tenant’s Pro Rata Share (based solely upon the Second Expansion Premises) of the Property Taxes payable for fiscal tax year 2015 (beginning July 1, 2014 and ending June 30, 2015), (g) the Base Year applicable to the Third Expansion Premises shall be calendar year 2017, and (f) the Property Tax Base amount applicable to the Third Expansion Premises shall be Tenant’s Pro Rata Share (based solely upon the Third Expansion Premises) of the Property Taxes payable for fiscal tax year 2017 (beginning July 1, 2016 and ending June 30, 2017).

8.     Parking . As of the Fifth Amendment Effective Date, Tenant’s Parking Ratio (as defined in Section 1 of the Lease) shall be changed from 4.0 stalls per 1,000 rentable square feet of the Premises to 3.5 stalls per 1,000 rentable square feet of the Premises. The definition of Parking Ratio shall be amended to replace “4.0” with “3.5”. Notwithstanding the foregoing, Tenant shall have a minimum of 427 parking spaces.

9.     Road Construction; Parking Configuration . Tenant hereby acknowledges that Landlord intends to create a second access point for ingress to Burlington Centre office park and reconfigure the existing parking in the 10 Corporate Drive parking area, in the locations set forth on the plan attached as Fifth Amendment – Exhibit B (the “ New Road and Parking Plan ”). Landlord shall have the right to construct the New Road and, in doing so, may remove fifty-two (52) parking spaces from the 10 Corporate Drive parking area, which such parking spaces shall be replaced as set forth in the New Road and Parking Plan. Tenant acknowledges that noise, disturbance, relocation of Building access, and the temporary disruption parking shall not entitle Tenant to any rent abatement or to terminate this Lease, provided Tenant at all times has access to and from the Building and Landlord maintains Tenant’s parking allocation (as the same may be reduced pursuant to Section 8 of this Amendment). Except as otherwise expressly provided in the Lease, Landlord shall have no liability to Tenant nor shall Tenant’s obligations under this Lease be reduced or abated in any manner whatsoever by reason of any inconvenience or annoyance arising from Landlord’s capital projects. Landlord shall use reasonable efforts to minimize any interference with Tenant’s business in the Premises due to Landlord completing the New Road. Tenant’s final 427 parking spaces shall be located as set forth on the Fifth Amendment – Exhibit A .

10.     Brokers . Tenant was represented in the transaction evidenced by this Amendment by Jones Lane LaSalle, a licensed real estate broker. Landlord was represented in the transaction evidenced by this Amendment by CB Richard Ellis – N.E. Partners, LP, a licensed real estate broker and certain representatives of Landlord. Landlord and Tenant warrant to each other that they have had no dealings with any broker, agent or finder in connection with this Amendment except as set forth above. Landlord shall be responsible for paying any commission or fee owed to Landlord’s broker, CB Richard Ellis – N.E. Partners, LP, in connection with this Amendment and Landlord shall be responsible for the payment of any commission or fee owed to Jones Lang LaSalle in connection with this Amendment pursuant to a separate written agreement. Each party hereto agrees to protect, indemnify and hold harmless the other from and against any and all expenses with respect to any compensation, commissions and charges claimed by any other broker, agent or finder not identified above with respect to this Amendment or the negotiation thereof that is made by reason of any action or agreement by such party.

11.     Lease Ratification . This instrument and all of the terms and provisions hereof shall be considered for all purposes to be incorporated into and made part of the Original Lease. The Original Lease

8
        



and each provision, covenant, condition, obligation, right and power contained therein is hereby ratified and confirmed, and, as modified hereby, shall continue in full force and effect. All references appearing in the Original Lease and in any related instruments shall be amended and read hereafter to be references to the Original Lease as amended by this Amendment. In the event of any inconsistencies or conflicts between other provisions of the Original Lease and the provisions of this Amendment, the provisions hereof shall govern and control. Except as specifically amended in this Amendment, the Lease is and shall remain in full force and effect and has not been amended, modified, terminated or assigned.

12.     Independence of Covenants . Landlord’s and Tenant’s covenants in the Lease are independent and, without limiting the generality of the foregoing, Tenant acknowledges that its covenant to pay Base Rent and Additional Rent is independent of Landlord’s obligations under the Lease, and that in the event that Tenant shall have a claim against Landlord, Tenant shall not have the right to deduct the amount allegedly owed to Tenant from any Base Rent or Additional Rent due under the Lease, it being understood that Tenant’s sole remedy for recovering upon such claim shall be to bring an independent legal action against Landlord.

13.     Authority . Each party represents and warrants to the other that such party and the person signing on its behalf are duly authorized to execute and deliver this Amendment and that this Amendment constitutes its legal, valid and binding obligation.

14.     Counterparts; Electronic Signatures .  This Lease may be executed in counterparts, including both counterparts that are executed on paper and counterparts that are in the form of electronic records and are executed electronically.  An electronic signature means any electronic sound, symbol or process attached to or logically associated with a record and executed and adopted by a party with the intent to sign such record, including facsimile or e-mail electronic signatures.  All executed counterparts shall constitute one agreement, and each counterpart shall be deemed an original.  The parties hereby acknowledge and agree that electronic records and electronic signatures, as well as facsimile signatures, may be used in connection with the execution of this Lease and electronic signatures, facsimile signatures or signatures transmitted by electronic mail in so-called pdf format shall be legal and binding and shall have the same full force and effect as if an a paper original of this Lease had been delivered had been signed using a handwritten signature.  Landlord and Tenant (i) agree that an electronic signature, whether digital or encrypted, of a party to this Lease is intended to authenticate this writing and to have the same force and effect as a manual signature, (ii) intend to be bound by the signatures (whether original, faxed or electronic) on any document sent or delivered by facsimile or, electronic mail, or other electronic means, (iii) are aware that the other party will rely on such signatures, and (iv) hereby waive any defenses to the enforcement of the terms of this Lease based on the foregoing forms of signature.  If this Lease has been executed by electronic signature, all parties executing this document are expressly consenting under the Electronic Signatures in Global and National Commerce Act (“ E-SIGN ”), and Uniform Electronic Transactions Act (“ UETA ”), that a signature by fax, email or other electronic means shall constitute an Electronic Signature to an Electronic Record under both E-SIGN and UETA with respect to this specific transaction.

15.      Governing Law . This Lease and the rights and obligations of the parties hereunder shall be construed and enforced in accordance with the laws of the Commonwealth of Massachusetts.

16.     Effective Date . The submission of this document for examination and negotiation does not constitute an offer to lease, or a reservation of, or option for, the Premises. This Amendment shall become effective and binding only upon execution and delivery of this Amendment by all of the parties hereto and approval by Landlord's lender.

17.     Option to Renew . Tenant’s existing Option to Renew shall be modified to allow Tenant to exercise its Option with respect to the entire Premises, including the Third Expansion Premises, or any portion of the Premises leased by Tenant at such time, provided Tenant has not assigned or subleased more than twenty-five percent (25%) of the entire Premises (i.e. the entire 114,807 rentable square foot Premises).


9
        



SIGNATURES FOLLOW ON NEXT PAGE

10
        



IN WITNESS WHEREOF, the parties have executed this Amendment as of the first date written above.

LANDLORD :

BURLINGTON CENTRE OWNER LLC , a Delaware limited liability company

By:     BURLINGTON CENTRE JV LLC , a Delaware limited liability company, its sole member

    
By:
DIV FUND II GP, LLC , a Delaware limited liability company, as agent for the managing member

By: /s/ Richard McCready                
Name: Richard McCready
Title: President

and

By:     BURLINGTON GAVI MEMBER, LLC , a Delaware limited liability company, its co-managing member

By:
PRINCIPAL REAL ESTATE INVESTORS, LLC , a Delaware limited liability company, its authorized signatory


By     /s/ Ronnie Bily                    
Name: Ronnie Bily
Title: Investment Director – Asset Management


By     /s/ Dennis J. Tinker                
Name: Dennis J. Tinker
Title: Assistant Managing Director


TENANT :

THE ENDURANCE INTERNATIONAL GROUP, INC. , a Delaware corporation


By: /s/ Katherine Andreasen                
Name: Katherine Andreasen
Title: Chief Administrative Officer





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SECRETARY’S CERTIFICATE


I, David C. Bryson, Secretary of The Endurance Group, Inc., a Delaware corporation (the “Company”), hereby certify that Katherine Andreasen, as C.A.O. of the Company has authority to execute and deliver to Burlington Centre Owner LLC the Lease related to the building located at, known as and numbered 10 Corporate Drive, Burlington, Massachusetts, a copy of which Lease is attached hereto and made a part hereof on behalf of the Company.

Witness my signature on this 10th day of January, 2017.


The Endurance International Group, Inc.


By: /s/ David C. Bryson            
Name: David C. Bryson
Title: Secretary
    



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Fifth Amendment – Exhibit A

New Road and Parking Plan
EXHIBIT107_IMAGE1.JPG


13
        


Confidential Materials omitted and filed separately with the
Securities and Exchange Commission. Double asterisks denote omissions.
OFFICE LEASE
PAPAGO BUTTES CORPORATE, LLC , a Delaware limited liability company (“Landlord”), hereby leases the Premises described below, for the Term and on the terms and conditions set forth in this Lease, to THE ENDURANCE INTERNATIONAL GROUP, INC ., a Delaware corporation (“Tenant”).
1. SUMMARY OF BASIC TERMS
1.1      The Premises: Suite 200 in the Building, consisting of approximately 67,275 square feet of Rentable Area as illustrated on the attached Exhibit A, together with the space described in Section 32 below.
1.2      The Building: The building, associated parking facilities, landscaping and other improvements, located at 1500 N. Priest Drive, Tempe, Arizona (“the Building”). A site plan for the Building is attached as Exhibit B. The Building is part of an office complex (the “Project”), known as Papago Buttes Corporate Plaza, that also includes the buildings located at 1230 W. Washington Street, 1250 West Washington Street, and 1520 North Priest Drive, Tempe, Arizona. The Project consists of approximately 511,081 rentable square feet. Any reference in this Lease to “the Complex” shall mean the Project.
1.3     The Term : Ten (10) years and five (5) months, beginning on the Commencement Date, and provided that the Commencement Date has actually occurred as provided in section 2.6.
1.4     Scheduled Commencement Date : June 1, 2016, subject to the provisions of Section 2.1, 2.3, 2.6 and Exhibit C.
1.5    Base Rent:

doc89805

 

Period
Base Rent Per Rentable Sq.Ft.
Annual Base Rent
Monthly Base Rent Payment
June 1, 2016 – October 31, 2016

$0.00


$0.00

$.00

November 1, 2016 – October 31, 2017

$25.00


$1,681,875.00


$140,156.25

November 1, 2017 – October 31, 2018

$25.50


$1,715,512.50


$142,959.38

November 1, 2018 – October 31, 2019

$26.00


$1,749,150.00


$145,762.50

November 1, 2019 – October 31, 2020

$26.50


$1,782,787.50


$148,565.63

November 1, 2020 – October 31, 2021

$27.00


$1,816,425.00


$151,368.75

November 1, 2021 – October 31, 2022

$27.50


$1,850,062.50


$154,171.88

November 1, 2022 – October 31, 2023

$28.00


$1,883,700.00


$156,975.00

November 1, 2023 – October 31, 2024

$28.50


$1,917,337.50


$159,778.13

November 1, 2024 – October 31, 2025

$29.00


$1,950,975.00


$162,581.25

November 1, 2025 – October 31, 2026

$29.50


$1,984,612.50


$165,384.38

1.6     Tenant’s Proportionate Share: 13.16%, consisting of the proportion that the Rentable Area of the Premises (67,275 RSF) bears to the Rentable Area of the Project (511,081 RSF). Landlord reserves the right to adjust Tenant’s Proportionate Share during the Lease Term as a result of any changes in the Rentable Area of the Project arising from alterations to the size of improvements at the Project.
1.7     Base Year:          2016
1.8    Security Deposit:      None
1.9     Names of Guarantors:     None
1.10    Description of Tenant’s Business:     Administrative offices, including a call center.
1.11     Parking Spaces: Thirty-Four (34) covered reserved canopy spaces (0.50 / 1000 RSF), at a rate of $45.00 per month, per space, plus applicable rental tax, Two Hundred Thirty - Six (236) covered unreserved canopy spaces (3.50 / 1000 RSF), at a rate of $35.00, per month, per space, plus applicable rental tax and 134 uncovered unreserved surface spaces and/or garage rooftop spaces (2.0 / 100 RSF) at a rate of $0.00, per month per space plus applicable rental tax. All charges for covered reserved and covered unreserved parking shall increase by $10.00 per month per space beginning on November 1, 2021 through the scheduled expiration date of the Lease Term. All parking charges shall be abated during the five months of June 2016 through October 2016.
1.12    Tenant Improvement Allowance : $807,300.00 ($12.00 per RSF) available in two installments of $470,925.00 ($7.00 per RSF) on or after June 1, 2017, and $336,375 ($5.00

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per RSF) on or after June 1, 2019, per the terms and conditions further described per the Construction Provisions described in Exhibit C.
1.13    Tenant’s Notice Address:
The Endurance International Group, Inc.
10 Corporate Drive, Suite 300
Burlington, Massachusetts 01803
Attention:     Mr. Ryan Buckley
1.14    Landlord’s Notice Address:
Papago Buttes Corporate, LLC
c/o Metro Commercial Properties
1500 North Priest Drive, Suite 132
Tempe, Arizona 85281
Attention: Marty J. Brook, CPM
®  
Vice President, Property Management Division
1.15    Tenant’s Designated Broker: Keith Lammersen and John Pierson of Jones Lang LaSalle Americas.
1.16    Landlord’s Designated Broker: Chris Walker and Mike Beall of Cassidy Turley; Tony Hepner and Janet Herlyck of Metro Commercial Properties.
2.      DELIVERY, TERM AND CONSTRUCTION
2.1      Condition . Exhibit C sets forth the respective obligations of Landlord and Tenant with respect to the design and construction of Tenant Improvements for the Premises. Landlord shall have no obligation to make any improvements or alterations to the Premises except as provided in Exhibit C. Landlord may make changes in the size, configuration and design of the Building and the Project without Tenant’s consent so long as (a) the floor location size and utility of the Premises are not materially and adversely affected and (b) the changes do not affect the number of Tenant’s parking spaces. It is understood, acknowledged and agreed that Landlord intends to add an additional office building(s) and/or parking facilities at the Project, which may result in the relocation of parking spaces assigned to Tenant. The number of spaces available will not be affected.

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However, Landlord reserves the right to substitute canopy and garage spaces interchangeably, which is expressly agreed to be acceptable.
2.2      Term . The Term of this Lease, and the Scheduled Commencement Date of the Term, are set forth in Sections 1.3 and 1.4. The Commencement Date shall be the date that Landlord delivers actual possession of the Premises to Tenant under this Lease with the work for which Landlord is responsible under Exhibit C (if any) substantially complete, provided that Tenant actually takes possession of the Premises under the terms of this Lease and the Lease Term has commenced, as limited by section 2.6. If Tenant does not take possession of the Premises under the provisions of this Lease, there shall be no Commencement Date and no Lease Term, but Landlord shall then have and retain its remedies as provided in sections 2.6, 2.7 and 19.2. “Substantially complete” or “substantial completion” means when Landlord completes construction of the work on the Premises in accordance with the Plans, with the exception of any punchlist items and any Tenant fixtures, work-stations, built-in furniture, or equipment to be installed by Tenant.
2.3      Delayed Delivery. If delivery of possession of the Premises to Tenant is delayed because of a delay in the completion of construction of the Tenant Improvements, because of a failure of an existing tenant to surrender possession of the Premises to Landlord, or for any other reason, then this Lease shall remain in full force and effect, and Landlord shall not be liable to Tenant for any damage occasioned by such delay. Notwithstanding the foregoing, if delivery of possession is delayed so that the Commencement Date is more than 180 days after the Scheduled Commencement Date as set forth in Section 1.4, excluding failure by Tenant to satisfy any of the conditions precedent to Commencement of the Term as described in section 32, then Tenant, by written notice to Landlord, may terminate this Lease prior to taking possession, and upon such termination both Landlord and Tenant shall be released from all further obligations hereunder.
2.4      Memorandum . At the request of either party at any time following initial occupancy of the Premises by Tenant, Landlord and Tenant shall execute a written memorandum reflecting the date of initial occupancy and confirming the Commencement Date, the Expiration Date, and the Rentable Area of the Premises.
2.5      Area Measurement . “Rentable Area” means rentable area measured in accordance with American National Standard Z65.1-1996, as published by BOMA International, as such may be amended (“BOMA Standards”), which is 67,275 square feet.

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2.6      Failure of Conditions Precedent to Commencement Date.      As provided in section 33 hereof, there are events which may occur under which the Landlord will not be required to allow Tenant possession of the Premises on the Commencement Date [“possession” specifically defined herein to exclude prior occupancy at the Project as a sublessee during the term of the U of P Lease further defined in section 32]. In that case, these shall be no Commencement Date, as defined in section 2.2, and no commencement of the Lease Term, but Tenant shall remain responsible for any costs, fees, charges, expenditures, losses or damages incurred by Landlord arising from or related to this Lease, including any costs of modification of the Premises, the Building or the Project, any costs of administering this Lease, and all brokerage commissions and attorney’s fees paid in connection with this Lease.
2.7.      Effectiveness of Lease.     The parties specifically understand and agree that for the reasons set forth in section 33, the Landlord may not under certain circumstances be required to allow possession of the Premises under this Lease as of Commencement Date. However, if that occurs and there is no Commencement Date, this Lease shall nonetheless remain in effect for purposes of the Landlord being allowed to pursue its remedies under sections 2.6 and 19.2 and recover all of the amounts set forth in either of those sections. The provisions of this section 2.7 are an integral part of the consideration of this Lease for Landlord, without which it would not have entered into this Lease.
3.      USE OF PREMISES
3.1      Permitted Uses . Tenant may use and occupy the Premises for the purposes set forth in Section 1.10 and for no other purpose whatsoever without Landlord’s prior written consent.
3.2      Insurance Restrictions . Tenant shall not engage in any practice or conduct that would cause the cancellation of any insurance policies related to the Project. Tenant shall reimburse Landlord for any increases in insurance premiums paid by Landlord directly related to the nature of Tenant’s use of the Premises or the nature of Tenant’s business.
3.3      Prohibitions . Tenant shall not cause or maintain any nuisance in or about the Premises and shall keep the Premises free of debris, rodents, vermin and anything of a dangerous, noxious or offensive nature or which would create a fire hazard (through undue load on electrical circuits or otherwise) or undue vibration, noise or heat. Tenant shall not cause the safe floor loading

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capacity of the Premises to be exceeded, which safe floor loading capacity is 100 pounds per square foot. Tenant shall not disturb or interfere with the quiet enjoyment of the premises of any other tenant. Furthermore, during the entire Term of this Lease and any extensions thereof, Tenant shall not use the Premises as a retail banking or credit union office, or for any use that violates a use restriction in favor of any other tenant that exists at the time of the Commencement Date.
3.4      Rules and Regulations . Tenant shall comply and shall cause its employees to comply with the Rules and Regulations and Parking Rules and Regulations for the Project. The current Rules and Regulations and Parking Rules and Regulations are attached as Exhibit D and Exhibit D-1, respectively. Landlord from time to time by notice to Tenant may amend the rules and regulations and establish other reasonable non-discriminatory rules and regulations for the Project.
3.5      Compliance with Environmental Laws . Tenant shall:
(a)      comply with all federal, state and local laws, rules, orders, or regulations pertaining to health or the environment (“Environmental Laws”), including, without limitation, the Comprehensive Environmental Response, Compensation, and Liability Act of 1980, as amended (“CERCLA”) and the Resource Conservation and Recovery Act of 1987, as amended (“RCRA”);
(b)      not dispose of or permit or acquiesce in the disposal of any waste products (including, but not limited to, paints, solvents, or paint thinners) on, under or around the Premises or the Project, other than in compliance with applicable law;
(c)      not keep, store, or use within the Premises any substances regulated under any Environmental Law, except small quantities that are reasonably necessary for Tenant’s business and in compliance with Environmental Laws; and
(d)      defend, indemnify and hold harmless Landlord from all costs, claims, demands, and damages, including attorneys’ fees and court costs and investigatory and laboratory fees, related to any breach of this Lease by Tenant, including, without limitation, any adverse health or environmental condition (including without limitation any violation of Environmental Laws) caused by Tenant. This indemnification obligation shall survive the termination of this Lease.

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3.6      ADA . With respect to obligations arising under the Americans with Disabilities Act of 1990, regulations issued thereunder, the Accessibility Guidelines for Buildings and Facilities issued pursuant thereto, and any applicable requirements under comparable or related state law, as the same are in effect on the date hereof and may be hereafter modified or amended or supplemented (collectively the “ADA”):
(a)      Landlord shall comply with the ADA with respect to operation of the Common Areas, work done in Common Areas (including, without limitation and as the case may be, alterations, barrier removal, or new construction) and reconstruction and restoration of the Premises by Landlord as a result of a casualty or taking. Landlord shall be solely responsible for causing the design of the Common Areas to satisfy all ADA requirements.
(b)      Tenant shall comply with the ADA relating to operation of the Premises and alterations or improvements within the Premises. Tenant shall be solely responsible for causing the design of the initial Tenant Improvements constructed pursuant to Exhibit C to satisfy all ADA requirements. Tenant, at its sole expense, shall make any alterations to the Premises required by the ADA.
3.7      Compliance with Other Laws . Tenant shall comply with all other laws imposed by federal, state or local authority related to the operation of its business and its occupancy of the Premises. If due to the nature of Tenant’s use of the Premises, improvements or alterations are necessary to comply with any requirements imposed by law or with the requirements of insurance carriers, Tenant shall pay the entire cost of the improvements or alterations.
4.      PARKING AND COMMON AREAS
4.1      Administration . All of the portions of the Project made available by Landlord for use in common by tenants and their employees and invitees (“Common Areas”) at all times shall remain subject to Landlord’s exclusive control, and Landlord shall be entitled to make such changes in the Common Areas as it deems appropriate without Tenant’s consent so long as (a) the size and utility of the Premises are not materially and adversely affected and (b) the changes do not affect the number of Tenant’s parking spaces. Landlord shall retain right to relocate Tenant’s parking spaces and types as provided in Section 2.1 The Common Areas shall include, but are not limited to restrooms located outside of the Premises, elevators, stairwells, public corridors and lobbies,

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exterior grounds, driveways and parking areas. Landlord shall have the right to install, maintain, replace and operate cables, lines, wires, pipes or other facilities located above the ceiling grid or below the floor surface of the Premises for purposes of serving the Building or other tenants. Tenant shall not disturb any such facilities.
4.2      Electronic Security . Landlord shall install and operate an electronic system controlling access to the Building outside of normal business hours. Tenant shall comply with such reasonable security procedures and requirements as Landlord may establish from time to time. Landlord does not, however, undertake responsibility for the security of tenants or their property, and Landlord shall not be responsible or liable for any loss or damage that is caused by criminal conduct of third parties, despite whatever security measures Landlord may implement, or by any malfunction or deficiency of the electronic access control system. Landlord shall issue to each employee of Tenant a security badge that will allow entry to the parking areas, the patio area, and the fitness center and that will allow after-hours access to the Premises. The cost of each original badge shall be $15.00 and of each replacement badge shall be $20.00, in each case plus applicable sales or transaction privilege tax. Landlord will not charge another fee for badges that were issued during Tenant’s possession     of Premises while a Subtenant, and the existing badges shall remain operational.
4.3      Parking . Tenant and its employees shall be entitled to the use of the Parking Spaces set forth in Section 1.11 in the parking structure and surface lot(s) for the Project. Tenant shall be provided parking at a ratio of 6.0 spaces per 1,000 RSF. Tenant’s rights granted herein under a parking ratio of 6.0 spaces per 1,000 RSF are in excess of the Project physical parking ratio of 4.56 spaces per 1000 RSF. Landlord reserves the right to provide all unreserved parking spaces to Tenant and third party tenants through a contractual oversell of the physical spaces at the Project, which shall not exceed 125% of the unreserved parking at the Project. Tenant specifically acknowledges, understands and agrees that Landlord does not have a sufficient number of parking spaces to accommodate the parking requirements of all tenant users if the Project were fully occupied and all employees of all tenants were present in vehicles at the same time. However, because of Project vacancy, tenant employee absenteeism, tenant usage staggered over extended business hours, and significant daily in-out-out traffic, Landlord will be able to provide Tenant with the parking required under this Lease. Therefore, any absence of physical parking spaces or any contractual parking

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oversell shall not, by itself, ever be a default under this Lease. However, such contractual oversell shall not diminish Tenant’s right to parking at the maximum quantities described herein. If at any time, Tenant is unable to locate one or more parking spaces in accordance with its rights hereunder, and Tenant is not at that time attempting to utilize more than its parking allotment as provided in this section and Section 1.11, Tenant shall notify Landlord, and Landlord shall promptly attempt to provide available parking spaces. Unless Tenant is unable to locate one or more parking spaces in accordance with its rights hereunder, neither, neither Tenant nor its employees shall use spaces designated for visitor parking, and Landlord may impose and collect from Tenant reasonable fines for violation of this restriction. The location of Tenant’s covered reserved parking spaces initially shall be as shown on Exhibit E but shall be subject to reasonable relocation by Landlord upon not less than thirty days prior notice to Tenant. Tenant shall cooperate with such reasonable procedures and requirements for access to the parking facilities as Landlord may establish from time to time, including use of parking stickers, key cards, or other means. Tenant shall register with Landlord all vehicles parked in the Project by Tenant and its employees. Landlord shall have no responsibility or liability for damage to vehicles parked in the Parking Spaces, regardless of cause. Tenant shall pay to Landlord charges for the Parking Spaces, in advance on or before the first day of each month, in the amount of $45.00 per month per covered reserved space, plus applicable tax, $35.00 per month per covered unreserved space, plus applicable tax and no charge per uncovered space, provided, however, beginning on November 1, 2021, the amount of the parking charges shall be increased by $10.00 per month per covered space for each and every month through the expiration of the Lease Term.
5.      INTENTIONALLY OMITTED
6.      RENT
6.1      Base Rent . Tenant shall pay to Landlord, in advance, on the first day of each calendar month, beginning on the Commencement Date, Base Rent in the amount set forth in Section 1.5.
6.2      Intentionally Omitted.
6.3      Late Charges and Interest . If Base Rent or any other amount payable under this Lease is not paid within ten (10) days after the date it is due, Tenant shall pay to Landlord, as liquidated damages to compensate Landlord for costs and inconveniences of special handling and

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disruption of cash flow, a late charge in the amount of 5% of the amount past due. The assessment or collection of a late charge shall not constitute the waiver of a default and shall not bar the exercise of other remedies for nonpayment. In addition to the late charge, all amounts not paid within ten days after the date due shall bear interest from the date due (i) until the happening of an Event of Default, at the rate of 10% per annum and (ii) thereafter, at the rate set forth in Section 19.2.
6.4      Obligations Are Rent . All amounts payable by Tenant to Landlord under this Lease, including without limitation Base Rent and Operating Costs, payable under Section 7.1, constitute rent and shall be payable without notice, demand, deduction or offset to such person and at such place as Landlord may from time to time designate by written notice to Tenant, provided, however, Tenant shall be entitled to offset against Base Rent and Operating Costs payable under Section 7.1 any amount to which Tenant is entitled solely under Section 1 of Exhibit C, “Work Letter – TI Allowance”, which Landlord fails to pay within twenty (20) days after notice of a default in any payment obligation for a portion of the Tenant Improvement Allowance under that section.
6.5      Proration . Base Rent payable with respect to a period consisting of less than a full calendar month, if any, shall be prorated.
7.      OPERATING COSTS
7.1      Tenant’s Share . During the Term of this Lease, Tenant shall pay to Landlord Tenant’s Proportionate Share of Operating Costs for each calendar year in excess of the Operating Costs for the Base Year as set forth in Section 1.7.
7.2      Estimates . From time to time Landlord shall by written notice specify Landlord’s estimate of Tenant’s obligation under Section 7.1. Tenant shall pay one-twelfth of the estimated annual obligation on the first day of each calendar month. Tenant acknowledges that any amount of Operating Costs calculated by Landlord is only a good faith estimate of the Operating Costs for the Base Year, and that actual Operating Costs may be more or less than the estimate.
7.3      Annual Reconciliation . Within 120 days after the end of each calendar year, Landlord shall provide to Tenant a written summary of the Operating Costs for the calendar year, determined on an accrual basis and broken down by principal categories of expense. The statement also shall set forth Tenant’s Proportionate Share of Operating Costs and shall show the amounts paid by Tenant on account. Any difference between Tenant’s obligation and the amounts paid by

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Tenant on account shall be paid or refunded, as the case may be, within fifteen days after the statement is provided. Late delivery of the annual statement of Operating Costs shall not relieve Tenant of any obligation with respect to payment of Tenant’s Proportionate Share of the Operating Costs as long as the annual statement is delivered on or before December 31 of the year after the year to which the annual statement pertains (and, in the event of any such failure, Tenant shall no longer be obligated to pay any additional Operating Costs with respect to such year). For at least two years after the end of each calendar year, Landlord shall maintain complete and accurate books and records regarding the Operating Costs for the previous calendar year. Such books and records shall be kept at a location in the continental United States known to Tenant, and Tenant or its auditors shall have the right, upon ten days prior written notice, to inspect, copy at Tenant’s expense, and audit such books and records at any time during normal business hours and in a manner that does not unreasonably disturb Landlord’s operations. Any overpayment or underpayment discovered in such audit shall be paid by the applicable party within thirty days after delivery of the written report of the auditor to Landlord. In each event, the audit must be performed by a CPA, or if not by a CPA, by another accounting professional with at least five years experience performing similar audits and such accounting professional shall not be paid upon a contingent fee basis or other method that compensates such accounting professional based upon the amount of discrepancies discovered.
7.4      Partial Year Proration; Variable Cost Adjustment . During the last years of the Term, Tenant’s responsibility for Operating Costs shall be adjusted in the proportion that the number of days of that calendar year during which the Lease is in effect bears to 365. Tenant’s and Landlord’s obligations under this Article 7 for the payment of any deficiency or reimbursement for any overpayment following receipt of the annual statement under Section 7.3, shall survive the expiration or termination of this Lease. If the mean level of occupancy of the Project during a calendar year is less than 95% of the Rentable Area, the Operating Costs shall be adjusted to reflect the fact that some costs, such as air conditioning and janitorial services, vary with level of occupancy while other costs, such as real estate taxes, may not. In order to allocate those variable costs to occupied space while allocating non-variable costs to occupied and unoccupied space alike, Landlord shall determine what the total Operating Costs would have been had the Project been at least 95% occupied during the entire calendar year on the average, and that adjusted total shall be the figure employed in the statement and calculations described in Sections 7.1 and 7.3. If the mean level of occupancy exceeds 95%, no adjustment shall be made.

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7.5      Operating Costs ”. Subject to Section 7.6, Operating Costs shall consist of all costs of operating, maintaining and repairing the Project, including, without limitation, the following:
(a)      Real Estate Taxes and expenses incurred in efforts to reduce Real Estate Taxes, and any and all charges, taxes, impositions, excise taxes or other governmental impositions of any kind or nature relating to or arising from the occupancy or possession of the Project or Premises by Landlord or Tenant, including any government property lease excise tax “GPLET” or similar tax or charge, whether now existing or arising in the future, based upon the occupancy or possession of real property which is owned by a governmental entity;
(b)      Premiums for property, casualty, liability, rent interruption or other insurance;
(c)      Salaries, wages and other amounts paid or payable for personnel including the Project manager, superintendent, operation and maintenance staff, and other employees of Landlord involved in the maintenance and operation of the Project, including contributions and premiums towards fringe benefits, unemployment and worker’s compensation insurance, pension plan contributions and similar premiums and contributions and the total charges of any independent contractors or managers engaged in the repair, care, maintenance and cleaning of any portion of the Project;
(d)      Costs for cleaning, including sweeping of parking areas;
(e)      Costs for policing and security;
(f)      Costs for landscaping, including irrigating, trimming, mowing, fertilizing, seeding, and replacing plants;
(g)      Costs for utilities, including fuel, gas, electricity, water, sewer, telephone, and other services;
(h)      The cost of the rental of any equipment and the cost of supplies used in the maintenance and operation of the Project;
(i)      Costs for maintaining, operating, repairing and replacing equipment;

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(j)      Other items of repair, maintenance or replacement for which Landlord is responsible under Article 12;
(k)      Costs of alterations or modifications to the Project necessary to comply with requirements of applicable law, which become effective as to the Project after the Commencement Date;
(l)      Intentionally Deleted;
(m)    A fee for the administration and management of the Project appropriate to the nature of the Project as reasonably determined by the Landlord from time to time; and
(n)    The cost of maintaining, repairing and replacing any kitchen, laundry and fitness equipment owned by the Landlord within any fitness, café and child care facilities at the Project, regardless of whether such facilities are operated by third party tenants, licensees or vendors.
If the level of services provided by Landlord (including, without limitation, those services described in Subsections (b) through (j) above) increases above the level of services actually provided by Landlord in the Base Year, then the Operating Costs for the Base Year shall retroactively increase by the actual cost of the increased level of services. Operating Costs shall be determined on a consistent basis, including, without limitation, the scaling of Operating Costs as noted above with respect to the scope of services provided by Landlord. Costs of capital expenditures incurred for the purpose of reducing Operating Costs, and costs of improvements, repairs, or replacements which otherwise constitute Operating Costs under this Article but which are properly charged to capital accounts, shall be included in Operating Costs as amortized over their estimated useful lives, as determined by the Landlord in accordance with generally accepted accounting principles, and only the annual amortization amount shall be included in Operating Costs. However, the cost of capital expenditures included in Operating Costs in 2017, shall not increase by more than five percent (5%) over those capital expenditures included in the 2016 Base Year. And thereafter in subsequent years, the cost of capital expenditures included in Operating Costs shall not increase by more than five percent (5%) over any immediately preceding year of the Term, computed cumulatively over the entire Lease Term.

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7.6      Exclusions. Notwithstanding anything to the contrary in Section 7.5, “Operating Costs” shall not include:
(a)      Amounts reimbursed by other sources, such as insurance proceeds, equipment warranties, judgments or settlements and amounts actually reimbursed hereunder.
(b)      Ground rents;
(c)      Payments on any mortgage, other encumbrance or other financing of the project;
(d)      Construction of tenant improvements for any tenant, including Tenant;
(e)      Replacements (but not repairs) of structural elements;
(f)      Costs of correcting defects in the design, construction or equipment of, or latent defects in, the Building or the Project;
(g)      Costs of negotiating or enforcing leases of tenants or occupants of the Building or the Project, including attorneys’ fees, accounting fees and other expenditures incurred in connection therewith;
(h)      Leasing commissions, marketing expenses and other similar expenses incurred in connection with leases and prospective leases;
(i)      General overhead and administrative expenses of Landlord not directly related to the operation of the Project;
(j)      Taxes on Landlord’s business (such as income, excess profits, franchise, capital stock, estate, inheritance, etc.);
(k)      Charitable or political contributions;
(l)      Any liabilities, costs or expenses associated with or incurred in connection with the removal, enclosure, encapsulation or other handling of hazardous or toxic materials or substances not caused by Tenant; and
(m)      Charges for water or other utilities and applicable taxes for which Landlord is reimbursed by any other tenant;

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(n)    Costs of alterations or modifications to the Project, including fines or penalties imposed by governmental entities as a result of such violation, which alterations or modifications are necessary to comply with violation of applicable law(s) which were effective as to the Project prior to the Commencement Date.
(o)    Audit fees and the costs of accounting services incurred in the preparation of statements referred to in this Lease.
7.7      Cap on Controllable Operating Costs . In calculating Tenant’s Proportionate Share of Operating Costs in excess of the Operating Cost for the Base Year, commencing upon January 1, 2017, Tenant’s Proportionate Share of Operating Costs which are controllable by Landlord (specifically excluding without limitation, insurance premiums, taxes, Owners Association dues, and the cost of utilities) shall be limited by a Controllable Cost Cap. The “Controllable Cost Cap” in 2017 is 105% of the actual controllable Operating Costs for calendar year 2016, and the “Controllable Cost Cap” for each subsequent year shall be 105% of the Controllable Cost Cap for the previous year .
8.      TAXES
8.1      Real Property Taxes and Assessments . Landlord shall pay before delinquent all general and special real property taxes and assessments that are levied on, or allocable to, the Project (collectively, “Real Estate Taxes”).
8.2      Taxes on Tenant . Tenant shall pay before delinquent all taxes levied or assessed upon, measured by, or arising from: (a) the conduct of Tenant’s business; (b) Tenant’s leasehold estate; or (c) Tenant’s property.
8.3      Excise Taxes . Tenant shall pay to Landlord all sales, use, transaction privilege, or other excise tax that may at any time be levied or imposed upon, or measured by, any amount payable by Tenant under this Lease.
9.      INSURANCE AND INDEMNITY
9.1      Indemnification and Waiver . Tenant hereby assumes all risk of damage to property and injury to persons in, on or about the Project from any cause whatsoever, except resulting from the negligence or willful misconduct of Landlord or the Landlord Parties (as defined below), and

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agrees that, to the extent not prohibited by law, Landlord, its partners and subpartners, and their respective officers, directors, shareholders, agents, property managers, employees and independent contractors (collectively, the "Landlord Parties") shall not be liable for, and are hereby released from any responsibility for, any damage either to person or property or resulting from the loss of use thereof, which damage is sustained by Tenant or by other persons claiming through Tenant, except resulting from the negligence or willful misconduct of Landlord or the Landlord Parties. Tenant shall indemnify, defend, protect and hold harmless the Landlord Parties from and against any and all loss, cost, damage, expense, cause of action, claims and liability, including without limitation court costs and reasonable attorneys' fees (collectively "Claims") incurred in connection with or arising from any cause in, on or about the Premises or Project, and/or any acts, omissions or negligence of Tenant or of any person claiming by, through or under Tenant, or of the contractors, agents, employees, licensees or invitees of Tenant or any such person in, on or about the Project, provided that the terms of the foregoing indemnity shall not apply to any Claims to the extent resulting from the negligence or willful misconduct of Landlord or the Landlord Parties and not insured (or required to be insured) by Tenant under this Lease. Tenant's agreement to indemnify Landlord pursuant to this Section 9.1 is not intended and shall not relieve any insurance carrier of its obligations under policies required to be carried by Tenant or Landlord pursuant to the provision of this Lease. The provisions of this Section 9.1 shall survive the expiration or sooner termination of this Lease with respect to any Claims occurring prior to such expiration or termination.
9.2      Tenant’s Compliance with Landlord's Fire and Casualty Insurance . Tenant shall, at Tenant’s expense, comply with all insurance company requirements, of which Tenant is aware, pertaining to the use of the Premises. If Tenant's conduct or use of the Premises causes any increase in the premium for any insurance policies carried by Landlord, then Tenant shall reimburse Landlord for any such increase. Tenant and Landlord shall each, at their own expense, comply with all rules, orders, regulations or requirements of the American Insurance Association (formerly the National Board of Fire Underwriters) and with any similar body.
9.3      Tenant's Insurance . Tenant shall, during the Lease Term, procure at its expense and keep in force the following insurance:
(a)    Commercial general liability insurance naming the Landlord as an additional insured against any and all claims for bodily injury and property damage occurring in, or

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about the Premises arising out of Tenant's use and occupancy of the Premises. Such insurance shall have a combined single limit of not less than One Million Dollars ($1,000,000) per occurrence with a Two Million Dollar ($2,000,000) aggregate limit and excess umbrella liability insurance in the amount of Five Million Dollars ($5,000,000). Such liability insurance shall be primary and not contributing to any insurance available to Landlord and Landlord's insurance shall be in excess thereto. In no event shall the limits of such insurance be considered as limiting the liability of Tenant under this lease.
(b)    Personal property insurance insuring all equipment, trade fixtures, inventory, fixtures, and personal property located on or in the Premises for perils covered by the causes of loss - special form (all risk) and in addition, coverage for flood, wind, earthquake, terrorism and boiler and machinery (if applicable). Such insurance shall be written on a replacement cost basis in an amount equal to one hundred percent (100%) of the full replacement value of the aggregate of the foregoing.
(c)    Business interruption and extra expense insurance in such amounts to reimburse Tenant for direct or indirect loss attributable to all perils commonly insured against by prudent tenants or attributable to prevention of access to the Premises or the Building as result of such perils.
(d)    Workers' compensation insurance in accordance with statutory law and employers' liability insurance with a limit of not less than $1,000,000 per accident, $1,000,000 disease, policy limit and $1,000,000 disease limit each employee.
The policies required to be maintained by Tenant shall be with companies rated A-VIII or better by A.M. Best. Insurers shall be licensed to do business in the state in which the Premises are located and domiciled in the USA. Any deductible amounts under any insurance policies required hereunder shall not exceed $100,000.00. Certificates of insurance (certified copies of the policies may be required) shall be delivered to Landlord prior to the commencement date and annually thereafter upon request from Landlord. Tenant shall have the right to provide insurance coverage which it is obligated to carry pursuant to the terms hereof in a blanket policy, provided such blanket policy expressly affords coverage to the Premises and to Landlord as required by this Lease. Each policy of insurance shall provide notification to Landlord at least thirty (30) days prior to any cancellation or modification to reduce the insurance coverage.

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In the event Tenant does not purchase the insurance required by this lease or keep the same in full force and effect, Landlord may, but shall not be obligated to purchase the necessary insurance and pay the premium. The Tenant shall repay to Landlord, as additional rent, the amount so paid promptly upon demand. In addition, Landlord may recover from Tenant and Tenant agrees to pay, as additional rent, any and all reasonable expenses (including attorneys' fees) and damages which Landlord may sustain by reason of the failure to Tenant to obtain and maintain such insurance.
9.4      Subrogation.     Landlord and Tenant hereby mutually waive their respective rights of recovery against each other for any loss of, or damage to, either parties' property, to the extent that such loss or damage is insured by an insurance policy (or in the event either party elects to self insure any property coverage required) required to be in effect at the time of such loss or damage. Each party shall obtain any special endorsements, if required by its insurer whereby the insurer waives its rights of subrogation against the other party. The provisions of this clause shall not apply in those instances in which waiver of subrogation would cause either party's insurance coverage to be voided or otherwise made uncollectible.
9.5      Landlord’s Insurance . During the Term, Landlord shall maintain property insurance covering the Premises (excluding the property which Tenant is obligated to insure pursuant to the terms hereof). Such policy shall provide protection against “all risk of physical loss”. Landlord shall also maintain commercial general liability and property damage insurance with respect to the operation of the Premises. Such insurance shall be in such amounts and with such deductibles as Landlord reasonably deems appropriate. Landlord may, but shall not be obligated to, obtain and carry any other form or forms of insurance as Landlord or Landlord’s mortgagees or deed of trust beneficiaries may determine prudent. Tenant shall be liable for the payment of all premiums, deductibles, and self-insurance funds created for the specific use of assuming risk. Notwithstanding any contribution by Tenant to the cost of insurance as provided in this Lease, Tenant acknowledges that it has no right to receive any proceeds from any insurance policies maintained by Landlord and will not be named as an additional insured thereunder.
9.6      Additional Insurance Obligations . Tenant shall carry and maintain during the entire Lease Term, at Tenant's sole cost and expense, increased amounts of the insurance required to be carried by Tenant pursuant to this Section 9, and such other reasonable types of insurance coverage and in such reasonable amounts covering the Premises and Tenant's operations therein,

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as may be reasonably requested by Landlord, but in no event shall such increased amounts of insurance or such other reasonable types of insurance be in excess of that required by landlords of comparable Class "A" buildings located in the Tempe area.
10.      FIRE AND CASUALTY
10.1      Termination Rights . If all or part of the Premises is rendered untenantable by damage from fire or other casualty which in Landlord’s opinion cannot be substantially repaired (employing normal construction methods without overtime or other premium) under applicable laws and governmental regulations within 150 days from the date of the fire or other casualty, then either Landlord or Tenant may elect to terminate this Lease as of the date of such casualty by written notice delivered to the other not later than ten days after notice of Landlord’s estimate of the time required for restoration is given by Landlord. Landlord shall provide such notice as soon as is practicable after the fire or other casualty occurs, but in no event later than 60 days after the fire or other casualty occurs.
10.2      Restoration . If in Landlord’s opinion the damage caused by the fire or other casualty can be substantially repaired (employing normal construction methods without overtime or other premium) under applicable laws and governmental regulations within 180 days from the date of the fire or other casualty, or if neither party exercises its right to terminate under Section 10.1, Landlord shall, but only to the extent that insurance proceeds are available therefor, repair such damage other than damage to furniture, chattels or trade fixtures which do not belong to the Landlord, which shall be repaired by Tenant at its own expense.
10.3      Abatement. During any period of restoration, the Base Rent payable by Tenant shall be proportionately reduced to the extent that the Premises are thereby rendered untenantable from the date of casualty until completion by Landlord of the repairs to the Premises (or the part thereof rendered untenantable) or until Tenant again uses the Premises (or the part thereof rendered untenantable) in its business, whichever first occurs.
10.4      Demolition of Building; Damage Late in Term . Notwithstanding anything to the contrary in Section 10.1, if all or a substantial part (whether or not including the Premises) of the Building is rendered untenantable by damage from fire or other casualty to such a material extent that in the opinion of Landlord the Building must be totally or partially demolished, whether or not

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to be reconstructed in whole or in part, or if a fire or casualty requiring substantial restoration or repair occurs during the last year of the Term, Landlord may elect to terminate this Lease as of the date of the casualty (or on the date of notice if the Premises are unaffected by such casualty) by written notice delivered to Tenant not more than sixty days after the date of the fire or casualty.
10.5      Agreed Remedies . Except as specifically provided in this Article, there shall be no reduction of rent and Landlord shall have no liability to Tenant by reason of any injury to or interference with Tenant’s business or property arising from fire or other casualty, howsoever caused, or from the making of any repairs resulting therefrom in or to any portion of the Building or the Premises. Tenant waives any statutory or other rights of termination by reason of fire or other casualty, it being the intention of the parties to provide specifically and exclusively in this Article for the rights of the parties with respect to termination of this Lease as a result of a casualty.
11.      CONDEMNATION
11.1      Automatic Termination . If during the Term all or any part of the Premises is permanently taken for any public or quasi-public use under any statute or by right of eminent domain, or purchased under threat of such taking, this Lease shall automatically terminate on the date on which the condemning authority takes possession of the Premises.
11.2      Optional Termination . If during the term any part of the Building is taken or purchased by right of eminent domain or in lieu of condemnation, whether or not the Premises are directly affected, then if in the reasonable opinion of Landlord substantial alteration or reconstruction of the Building is necessary or desirable as a result thereof, or the amount of parking available to the Building is materially and adversely affected, Landlord shall have the right to terminate this Lease by giving Tenant at least thirty days written notice of such termination.
11.3      Award. Landlord shall be entitled to receive and retain the entire award or consideration for the affected lands and improvements and Tenant shall not have or advance any claims      against Landlord for the value of its property or its leasehold estate or the unexpired term of this Lease, or for costs of removal or relocation or business interruption expenses or any other damages arising out of the taking or purchase. Nothing herein shall give Landlord any interest in or preclude Tenant from seeking and recovering on its own account from the condemning authority any award of compensation attributable to the taking or purchase of Tenant’s personal property or

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trade fixtures or attributable to Tenant’s relocation expenses. If any award made or compensation paid to Tenant specifically includes an award or amount for Landlord, Tenant shall promptly account therefor to Landlord, and if any award made or compensation paid to Landlord specifically includes an award or amount for Tenant, Landlord shall promptly account therefor to Tenant.
12.      MAINTENANCE AND OFFICE SERVICES
12.1      Maintenance by Tenant . Tenant shall maintain the interior of the Premises and the improvements therein (excluding services and maintenance for which Landlord is responsible pursuant to Sections 12.2 and 12.6) in good condition and repair.
12.2      Building Services . Landlord shall provide the following services to Tenant:
(a)      Janitorial services to the Premises and to Common Areas five nights per week, including. light bulb replacements for Building Standard lights and Common Area restroom supplies [with the time of the nighttime janitorial service to the Premises reasonably agreed to in advance by Landlord and Tenant, provided that any alteration to Landlord’s general service schedule that results in a cost increase for such service shall be paid by Tenant as provided in Section 12.5];
(b)      Monday – Friday daytime porter service and light maintenance for Tenant break rooms and restrooms;
(c)      elevator service by means of the Building’s elevators;
(d)      heating, ventilation, and air conditioning to the Premises appropriate to a first class office building;
(e)      utility service as provided below in Sections 12.3 and 12.4;
(f)      a minimum of one (1) security guard stationed on the first floor of the Building 24-hours per day, 7 days per week, 52 weeks per year; and
(g)      trash removal in conjunction with janitorial and day porter service described above in Section 12.2(a) and 12.2(b).
12.3      Utilities and After-Hours Charges . Landlord shall, without further charge to Tenant, supply to the Premises electrical power for lighting and for the operation of normal office

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equipment during the hours of 7:00 a.m. to 6:00 p.m., Monday through Friday, and 8:00 a.m. to 1:00 PM on Saturday, legal holidays excepted (“ Extended Business Hours ”). Landlord shall supply water and sewer services for any plumbing facilities in the Premises (including any restrooms contained within the Premises) and any public Common Area restrooms. If Tenant operates any facility, such as a computer room, that requires electrical power in excess of normal office demand or that requires cooling after normal business hours, Landlord may require such facilities to be separately metered or sub-metered to Tenant at Tenant’s expense. All utilities provided to the Premises other than those described above, including communications services, shall be arranged directly by Tenant with the utility supplier, including the posting of any required deposits, and paid directly to the utility supplier when due.
12.4      Electricity Beyond Extended Business Hours . As soon as reasonably practical following the execution of this Lease, but in no instance later than the earlier of thirty (30) days following (i) the Commencement Date, as defined in section 2.2 , or (ii) Lease execution and written approval of the installation and any resultant lease modification, without unreasonable condition, by the University of Phoenix (as Tenant under the U of P Lease defined in section 32), Landlord, at its expense, shall install four (4) pair of electric E-Mon/D-Mon sub-meters (“ Sub-Meters ”) within the Premises to record Tenant’s consumption of electricity within the Premises beyond Extended Business Hours. Tenant shall pay to Landlord (or directly to the utility company at Landlord’s written request) within thirty days after receipt of invoice for electricity, including but not limited to all electricity consumed within the Premises for lighting, heating, ventilation and air conditioning, provided to the Premises outside of Extended Business Hours based upon the monthly electricity consumption calculated by the Submeters at rates (inclusive all KwH energy charges, delivery charges, any incremental Kw demand charges, and all associated taxes thereon) then charged by Salt River Project or any successor electric utility. Simultaneous with execution of this Agreement, Landlord shall endeavor to modify Section 7.1 of the U of P Lease which shall allow Landlord to invoice the University of Phoenix for the actual cost of the Submeters in lieu of the current standard hourly rate of $2.00 per hour per heat pump (the “Hourly Charges”) described therein. Upon such modification of the U of P Lease, Tenant (as sub-tenant to University of Phoenix, Inc. under the U of P Lease), shall be bound by the terms of the U of P Lease as thereby modified.
12.5      Supplemental Services Beyond Extended Business Hours . Operating Costs described within this Lease are based upon use of the Premises by Tenant for office use during

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Extended Business Hours. In the event Tenant operates within the Premises beyond Extended Business Hours, and such use by Tenant causes an increase to the Building Services provided by Landlord to operate and maintain the Project in a manner reasonably agreed to by Landlord and Tenant (including but not limited to additional janitorial, utilities, security labor, trash removal, and engineering maintenance, including any premiums for weekend or evening labor surcharges), Tenant’s occupancy of the Premises beyond Extended Business Hours shall be subject to Tenant’s written agreement to pay Landlord’s actual third party cost, competitively bid on an annual basis and shared “open-book” with Tenant (without mark-up by Landlord) for use outside Extended Business Hours.
12.6      Building and Common Area Maintenance . Landlord shall maintain the Building (including roof, structural elements, doors, plate glass, heating, air conditioning, ventilation, electrical and plumbing systems serving the Building, and exterior window washing), and all Common Areas in good condition and repair in accordance with standards then prevailing for comparable properties of like age and character.
12.7      Interruptions . Landlord shall not be liable or responsible for breakdowns or temporary interruptions in access, services, or utilities, nor for interference with Tenant’s business or Tenant’s access to the Premises during the course of repairs or remedial work. Landlord also shall not be liable or responsible for damage or inconvenience arising from interruption of utility services, regardless of cause, including without limitation quarterly interruptions in power supply to the Building related to testing of the Building’s uninterrupted power system (“UPS”) equipment. Tenant shall be provided advance notice of scheduled interruptions. Unless specifically otherwise provided in this Lease, Tenant shall not be connected to or be protected by the UPS.
12.8      Access. Landlord at all times shall have access to the Premises for purposes of inspection and performing Landlord’s repair, maintenance and janitorial obligations and exercising its rights under this Lease. Upon reasonable notice to Tenant, Landlord shall have access to the Premises for purposes of showing the Premises to current or prospective lenders, to prospective purchasers of the Building or Project, and, during the twelve-month period preceding the expiration of the term of this Lease, to prospective tenants.
12.9      Food Service; Day Care; Exercise Facility . Landlord agrees to use commercially reasonable efforts to maintain the services and facilities referred to in (a) through (c) below during

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the Term of this Lease, which services are currently provided by for-profit businesses by third party tenants, licensees and/or vendors. However, Landlord shall not be in breach or default of this Lease or subject to any penalty, claim, right of recovery or offset if any such service is temporarily suspended or discontinued, provided that Landlord is using reasonable efforts to find a reasonably suitable replacement for such services. So long as Landlord continues to keep the facilities in operation, Tenant shall have access, for the use by its employees on the Premises, to: (a) child day care services in the day care facility located in the Project (on a waiting list basis to the extent that demand exceeds available capacity) on the same basis as Landlord’s employees; and (b) the food service facility located in the 1500 Building; and (c) an exercise facility in the 1500 Building. Use of the exercise facility may be made subject to reasonable conditions, including attendance at a training class and receipt of written approval from the employee’s physician. The initial monthly charge for such usage by an employee shall be $25.00 per month. The amount of the monthly charge may be changed in the future so long as the same charge is applicable to all persons working in the Project who have access to the exercise facility.
12.10.      US Postal Service and Private Courier Parcel Delivery . Tenant acknowledges that the 1500 N. Priest Drive mailing address is for the exclusive use of mail deliveries through the delivery dock privately run by a private mail service licensee of the Landlord. The 1500 N. Priest Drive Building contains no individual tenant mailboxes for delivery of mail or private parcel deliveries directly to Tenant. Tenant may (i) separately contract for a mail and parcel handling agreement with the current mail/dock manager at the address listed below, or (ii) arrange for mail delivery through separate post office mail box located off site through the US Postal Service or other private mailing service, and in either case which fees for such service shall be the sole responsibility of Tenant. Tenant acknowledges that the private mail / dock operator licensee of the Building shall have no obligation to accept mail or private parcel packaging addressed to Tenant without a written handling agreement between the licensor and Tenant licensee and such operator shall refuse and return any such deliveries to the sending party/courier service.
13.      TENANT ALTERATIONS AND SIGNAGE
13.1      Alterations . Tenant may from time to time at its own expense make changes, additions and improvements in the Premises, provided that subject to the last sentence of this Section 13.1, any such change, addition or improvement shall:

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(a)      comply with the requirements of any governmental or quasi-governmental authority having jurisdiction (including, without limitation, the requirements under the ADA), with the requirements of Landlord’s insurance carriers provided to Tenant, and with Landlord’s safety and access requirements provided to Tenant, including any restrictions on flammable materials and elevator usage;
(b)      not be commenced until Landlord has received satisfactory evidence that all required permits have been obtained;
(c)      be made only with the prior written consent of Landlord (which may be withheld in Landlord’s sole discretion, to the extent it relates in Landlord’s opinion to the structure or electrical, HVAC, plumbing or fire sprinkler systems of the Building, but which otherwise shall not be unreasonably withheld);
(d)      be constructed in good workmanlike manner and if a building permit is required under applicable law, conform to complete working drawings prepared by a licensed architect and submitted to and approved by Landlord; which approval shall not be unreasonably withheld or delayed;
(e)      be of a quality that equals or exceeds the then current Building Standard and comply with all building, fire and safety codes;
(f)      be carried out only during hours approved by Landlord by licensed contractors selected by Tenant and approved in writing by Landlord, which approval shall not be unreasonably withheld or delayed. Tenant shall give Landlord an opportunity to perform or to bid on the work. If Tenant selects another contractor, that contractor shall deliver to Landlord before commencement of the work performance and payment bonds as well as proof of workers’ compensation and general liability insurance coverage, including coverage for completed operations and contractual liability, with Landlord and its agents and designees named as additional insureds, in amounts, with companies, and in form reasonably satisfactory to Landlord, which shall remain in effect during the entire period in which the work shall be carried out. Notwithstanding the foregoing, only subcontractors specifically approved by Landlord, which approval shall not be unreasonably withheld or

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delayed, may be used to make connection with the Building’s main electrical, plumbing or HVAC systems; and
(g)      upon completion, be shown on accurate “as built” reproducible drawings delivered to Landlord.
Notwithstanding anything to the contrary, Landlord’s consent shall not be required for changes to the Premises that are cosmetic in nature (i.e. changes in carpet, paint), or that are related to installation of modifications to tenant furniture, fixtures and equipment. Any changes impacting the Building structure, relocation of walls, and/or any modifications that impact the Building electrical, mechanical, plumbing, security or fire/life safety systems shall expressly require prior written Landlord approval.
13.2      Tenant Installations . Tenant may install in the Premises its usual trade fixtures and personal property in a proper manner, provided that no installation shall interfere with or damage the mechanical or electrical systems or the structure of the Building. Landlord may require that any work that may affect structural elements or mechanical, electrical, heating, air conditioning, plumbing or other systems be performed by Landlord at Tenant’s cost or by a contractor designated by Landlord.
13.3      Signs . Tenant shall not place or permit to be placed any sign, picture, advertisement, notice, lettering or decoration on any part of the outside of the Premises or anywhere in the interior of the Premises which is visible from the outside of the Premises without Landlord’s prior written approval, which shall not be unreasonably withheld. Tenant shall be entitled, at Landlord’s expense, to an entry in the Building directory maintained by Landlord and to a Building Standard entry sign by the entry door to the Premises. Provided that Tenant continually occupies at least one (1) full floor in the Building, Landlord shall permit Tenant the right to use (A) one two-sided sign panel on the monument sign fronting Priest Drive, and (B) one sign band above the 2 nd floor windows on the 1500 Priest Drive building facing Washington Street, subject to Landlord approval of such placement, which shall not be unreasonably withheld, Papago Park CC&R’s, and City of Tempe approvals. All signage shall be in conformance with Landlord’s comprehensive sign package. All rights of signage shall be personal to Tenant and shall not be assignable to any third party sub-tenants or assignees without the written consent of Landlord, which consent shall not be unreasonably withheld or conditioned.

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13.4      Mechanics Liens . Tenant shall pay before delinquent all costs for work done or caused to be done by Tenant in the Premises which could result in any lien or encumbrance on Landlord’s interest in the Building, the Project or any part thereof, shall keep the title to the Building or the Project and every part thereof free and clear of any lien or encumbrance in respect of such work, and shall indemnify and hold harmless Landlord and Landlord’s agents and employees against any claim, loss, cost, demand or legal or other expense, whether in respect of any lien or otherwise, arising out of the supply of material, services or labor for such work. Tenant immediately shall notify Landlord of any such lien, claim of lien or other action of which it has or reasonably should have knowledge and that affects the title to the Building, the Project or any part thereof and shall cause it to be removed by bonding or otherwise within ten days, failing which Landlord may take such action as Landlord deems necessary to remove it and the entire cost thereof shall be immediately due and payable by Tenant to Landlord.
14.      ASSIGNMENT AND SUBLETTING
14.1      Consent Required . Tenant shall not assign its interest under this Lease nor sublet all or any part of the Premises, other than to a Permitted Transferee (as defined below), without Landlord’s prior written consent, which shall not be unreasonably withheld. Tenant shall not at any time pledge, hypothecate, mortgage or otherwise encumber its interest under this Lease as security for the payment of a debt or the performance of a contract. Tenant shall not permit its interest under this Lease to be transferred by operation of law. A “Permitted Transferee” shall mean (a) a successor to all or substantially all of Tenant’s assets, (b) a parent of Tenant or (c) a successor to Tenant by merger, consolidation or reorganization, provided that in any and all events the Permitted Transferee shall have a tangible financial net worth equal to or greater than that of Tenant at the time of such transfer. As used herein “tangible financial net worth” shall mean the stockholders equity in Tenant, specifically excluding any intangible assets such as goodwill, as such term or like term may be described according to generally accepted accounting principles. Any purported assignment or sublease shall not be effective, however, until Tenant has provided Landlord with written notice of such Permitted Transfer along with supporting written evidence that such Tenant has satisfied the tangible financial net worth condition described above. Any purported assignment or sublease made without Landlord’s consent or without meeting the conditions described above shall be void. No consent shall constitute consent to any further assignment or subletting.

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14.2      Indirect Transfers . Any change in the identities of the individuals owning or controlling Tenant (by transfers of interests or admission of new members or partners) [other than the normal and ongoing exchange of the existing float of publicly traded shares of common equity stock open for purchase and sale on a public exchange such as the NASDAQ or NYSE], such that less than fifty percent of such aggregate ownership and control is at any time held by the individuals who owned and controlled Tenant as of the date of this Lease, shall constitute an assignment subject to Landlord’s prior consent for purposes of Section 14.1.
14.3      Requests for Approval . Landlord shall be under no obligation to decide whether consent will be given or withheld unless Tenant has first provided to Landlord: (a) the name and legal composition of the proposed assignee or subtenant and the nature of its business; (b) the use to which the proposed assignee or subtenant intends to put the Premises; (c) the terms and conditions of the proposed assignment or sublease and of any related transaction between Tenant and the proposed assignee or subtenant; (d) information related to the experience and financial resources of the proposed assignee or subtenant; (e) such information as Landlord may request to supplement, explain or provide details of the matters submitted by Tenant pursuant to subparagraphs (a) through (d); and (f) reimbursement for all reasonable costs incurred by Landlord, including attorneys’ fees, in connection with evaluating the request and preparing any related documentation.
14.4      Continued Responsibility . Tenant shall remain fully liable for performance of this Lease, notwithstanding any assignment or sublease, for the entire Lease Term.
14.5      Excess Proceeds . If consent to an assignment or sublease is required and given, Tenant shall pay to Landlord, as additional rent, one half of all amounts received from the assignee or subtenant in excess of the amounts otherwise payable by Tenant to Landlord with respect to the space involved, measured on a per square foot basis, provided, however, in the event the assignment or sublease is in connection with a sale of all or substantially all of Tenant’s business, no consideration shall be payable to Landlord.
14.6      Limitations . Without limiting appropriate grounds for withholding consent, it shall not be unreasonable for Landlord to withhold consent: (i) if the proposed assignee or subtenant is a then current tenant of Landlord at the Project, (ii) if the proposed assignee or subtenant is a governmental agency, (iii) if the proposed assignee or subtenant is a direct competitor of Landlord or an affiliate of Landlord; (iv) if the use by the proposed assignee or subtenant would contravene

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this Lease, applicable deed restriction, any underlying lease, any restrictive use covenant or exclusive rights granted by Landlord; (v) if the proposed assignee or subtenant does not intend to occupy the Premises for its own use or (vi) if the nature of the proposed assignee or subtenant is not compatible with the character of the Project.
14.7      Transfer by Landlord . Upon a sale or other transfer of the Building by Landlord, Landlord’s interest in this Lease shall automatically be transferred to the transferee, the transferee shall automatically assume all of Landlord’s obligations under this Lease accruing from and after the date of transfer, and, if the transferee confirms in writing to Tenant that the transferee has assumed all of Landlord’s obligations under this Lease. the transferor shall be released of all obligations under this Lease arising after the transfer. Tenant shall upon request attorn in writing to the transferee.
15.      SUBORDINATION AND ATTORNMENT
15.1      Subordination. This Lease is and shall be subject and subordinate in all respects to all existing and future mortgages or deeds of trust now or hereafter encumbering the Building or any part hereof. The holder of any mortgage or deed of trust may elect to be subordinate to this Lease. This Lease is subject and subordinate to the Ground Lease dated as of July 31, 1997 between Salt River Project Agricultural Improvement and Power District, as ground lessor, and Landlord, as successor in interest to Tosco Corporation, as ground lessee (the “Salt River Ground Lease”).
15.2      Attornment to SRP . The following provision, required to be contained in this Lease by the terms of the Salt River Ground Lease, is binding on Tenant:
If the Ground Lease is terminated before the expiration of its Term, then, at the option of the Ground Lessor, either Tenant shall attorn to the Ground Lessor or this Lease shall automatically terminate.
15.3      Lender Protection . Upon a transfer in connection with foreclosure or trustee’s sale proceedings or in connection with a default under an encumbrance, whether by deed to the holder of the encumbrance in lieu of foreclosure or otherwise, Tenant, if requested, shall in writing attorn to the transferee, but the transferee shall not be:
(a)      subject to any offsets or defenses which Tenant might have against Landlord;

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(b)      bound by any prepayment by Tenant of more than one month’s installment of rent;
(c)      obligated to perform any construction obligations; or
(d)      subject to any liability or obligation of Landlord except those arising after the transfer.
15.4      Documentation . The subordination provisions of this Article shall be self-operating and no further instrument shall be necessary. Nevertheless Tenant, within ten (10) days after request from Landlord, shall execute and deliver any and all instruments further evidencing such subordination.
15.5      Other Transactions . Landlord may at any time and from time to time grant, receive, dedicate, relocate, modify, surrender or otherwise deal with easements, rights of way, restrictions, covenants, equitable servitudes or other matters affecting the Building or Project without notice to or consent by Tenant.
15.6      Non Disturbance . Landlord shall undertake commercially reasonable efforts to request from Salt River Project Agricultural Improvement and Power District (the “Ground Lessor”) a written subordination, non-disturbance and attornment agreement (“SNDA”). Tenant acknowledges that per the Ground Lease, the Ground Lessor is not obligated to provide Tenant any rights of non-disturbance and that if such non-disturbance is granted in writing, such non-disturbance may be conditioned by the Ground Lessor. Landlord shall make written request to the Ground Lessor for such SNDA within thirty (30) days of the execution of this Agreement. However, it shall in no event be a breach, failure to preform or default under this Lease, and Landlord shall have no liability to Tenant, for any failure of the Ground Lessor to provide an SNDA, or for any conditions that the Ground Lessor may impose upon Tenant for the granting of a right of non-disturbance.
16.      ESTOPPEL CERTIFICATES AND FINANCIAL STATEMENTS
16.1    Tenant Estoppel; Financial Statements. Tenant shall at any time within ten days after written request from Landlord execute, acknowledge and deliver to Landlord a statement in writing: (a) certifying that this Lease is unmodified and in full force and effect (or, if modified, stating the nature of such modification and certifying that this Lease, as so modified, is in full force

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and effect), or if this Lease is not in full force and effect, stating that this Lease is not and the extent to which it is not) and the date to which the rent and other charges are paid in advance, if any; (b) confirming the commencement and expiration dates of the term; (c) confirming the amount of the LOC (as defined below) held by Landlord; (d) acknowledging that there are not, to Tenant’s knowledge, any uncured defaults on the part of Landlord hereunder, or specifying such defaults if any are claimed; and (e) confirming such other matters as to which Landlord may reasonably request confirmation. Any such statement may be conclusively relied upon by a prospective purchaser or lender with respect to the Building. If Landlord desires to finance or refinance the Building, within ten (10) day after request from Landlord, Tenant hereby agrees to deliver to any lender designated by Landlord such financial statements, provided however, that Tenant shall not be required to deliver to any lender such financial statements, provided such complete financial statements of Tenant are available to the general public through a current filing of such financial statements with and in full timely compliance with regulations imposed by the United States Securities and Exchange Commission.
16.2    Landlord Estoppel. Not more frequently than one time per year, and within ten days after written request from Tenant, Landlord shall execute, acknowledge and deliver to Tenant a statement in writing: (a) certifying that this Lease is unmodified and in full force and effect (or, if modified, stating the nature of such modification and certifying that this Lease, as so modified, is in full force and effect, or if this Lease is not in full force and effect, stating that this Lease is not and the extent to which it is not) and the date to which the rent and other charges are paid in advance, if any; (b) confirming the commencement and expiration dates of the term; (c) confirming the amount of the LOC held by Landlord; (d) acknowledging that there are not, to Landlord’s knowledge, any uncured defaults on the part of Tenant hereunder, or specifying such defaults if any are claimed; and (e) confirming such other matters as to which Tenant may reasonably request confirmation.
17.      QUIET ENJOYMENT
If Tenant pays the rent and observes and performs the terms, covenants and conditions contained in this Lease, Tenant shall peaceably and quietly hold and enjoy the Premises for the Term without hindrance or interruption by Landlord, or any other person lawfully claiming by, through or under Landlord unless otherwise permitted by the terms of this Lease.
18.      SURRENDER AND HOLDOVER

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18.1      Surrender . Upon the expiration or termination of this Lease or of Tenant’s right to possession, Tenant shall surrender the Premises in a clean undamaged condition, reasonable wear and tear and damage by casualty excepted (Landlord hereby acknowledging and agreeing that it is aware that Tenant shall have the right to occupy the Premises twenty-four hours per day, seven days per week, and that reasonable wear and tear shall be determined on the assumption that the Premises are occupied twenty-four hours per day, seven days per week.) and shall remove all of Tenant’s equipment, fixtures and property, including without limitation all voice and data wiring and cabling installed by Tenant, and repair all damage caused by the removal. Tenant shall not remove permanent improvements that were provided by Landlord at the commencement of this Lease and shall not remove permanent improvements later installed by Tenant unless Tenant is directed to do so by Landlord, at the time that Landlord’s written consent to such improvements was given. Additionally, Tenant shall remove any structural improvements to the Premises made by Tenant that Landlord, at the time Landlord approved same in accordance with Section 13.1 or Exhibit C, designated to Tenant as being alterations required to be removed at the end of the Term of this Lease.
18.2      Holdover . If Tenant holds over without Landlord’s consent, Tenant shall, at Landlord’s election, be a tenant at will or a tenant from month-to-month. In either case rent shall be payable monthly in advance at a rate equal to (A) during the first ninety (90) days of holdover, at a rental rate equal to 125% of the Basic Rent plus any Base Year Recoveries, Parking Charges, and Rent Tax in effect immediately before the holdover began, and/or (B) after the first ninety (90) days of holdover, at a rental rate equal to 150% of the Basic Rent plus any Base Year Recoveries, Parking Charges, and Rent Tax in effect immediately before the holdover began. After the initial 90 day holdover period, Tenant shall also be liable to Landlord for any and all damages incurred by Landlord as a result of Tenant’s failure to vacate the Premises ninety (90) days after conclusion of the Lease Term or earlier contractual date of early termination. A holdover month-to-month tenancy may be terminated by either party as of the first day of a calendar month upon at least ten days’ prior notice. A holdover tenancy at will is terminable at any time by either party without notice, regardless of whether rent has been paid in advance. Upon a termination under this Section, unearned rent shall be refunded following the surrender of possession provided Tenant is not otherwise in breach of this Lease.
19.      BREACH, DEFAULT, AND REMEDIES

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19.1      Default . The following shall constitute “Events of Default”:
(a)      Tenant fails to pay rent or any other amount due under this Lease within five days after notice from Landlord of nonpayment; or
(b)      Tenant fails to execute, acknowledge and return a subordination agreement, estoppel certificate or financial statements within the timeframes provided herein, as applicable, and such failure continues for ten (10) days following a second request from Landlord; or
(c)      Tenant breaches any other obligation under this Lease or breaches any provision of the Salt River Ground Lease and fails to cure the breach within fifteen days after notice of nonperformance; provided, however, that if the breach is of such a nature that it cannot be cured within fifteen days, no Event of Default shall be deemed to have occurred by reason of the breach if cure is commenced promptly and diligently pursued to completion within a period not longer than ninety days; and provided further, that in the event of a breach involving an imminent threat to health or safety, Landlord may in its notice of breach reduce the period for cure to such shorter period as may be reasonable under the circumstances.
(d)     Tenant breaches or defaults under any term or condition of the Sublease between Tenant and the University of Phoenix, as sublessor, dates as of February 24, 2012.
(e)    The LOC as required in section 30 is not timely delivered to Landlord, not renewed by the issuer, or for any reason expires or becomes unenforceable.
19.2      Remedies . Upon the occurrence of an Event of Default, Landlord, at any time thereafter without further notice or demand may exercise any one or more of the following remedies concurrently or in succession:
(a)      Terminate Tenant’s right to possession of the Premises by legal process or otherwise, with or without terminating this Lease, and retake exclusive possession of the Premises.
(b)      From time to time relet all or portions of the Premises, using reasonable efforts to mitigate Landlord’s damages. In connection with any reletting, Landlord may

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relet for a period extending beyond the term of this Lease and may make alterations or improvements to the Premises without releasing Tenant of any liability. Upon a reletting of all or substantially all of the Premises, Landlord shall be entitled to recover all of its then prospective damages for the balance of the Lease Term measured by the difference between amounts payable under this Lease and the anticipated net proceeds of reletting.
(c)      From time to time recover accrued and unpaid rent and damages arising from Tenant’s breach of the Lease, regardless of whether the Lease has been terminated, together with applicable late charges and interest at the rate of 12% per annum or the highest lawful rate, whichever is less.
(d)      Recover all costs, expenses and attorneys’ fees incurred by Landlord in connection with enforcing this Lease, recovering possession, reletting the Premises or collecting amounts owed, including, without limitation, costs of alterations, brokerage commissions, and other costs incurred in connection with any reletting.
(e)      Perform the obligation giving rise to the Event of Default on Tenant’s behalf and recover from Tenant, upon demand, the entire amount expended by Landlord plus 20% for special handling, supervision, and overhead.
(f)      Pursue other remedies available at law or in equity.
20.      LANDLORD LIABILITY
Notwithstanding anything to the contrary in this Lease, neither Landlord nor Landlord’s directors, officers, shareholders, employees, agents, constituent partners, beneficiaries, trustees, representatives, successors or assigns (collectively, “Landlord’s Affiliates”) shall be personally responsible or liable for any representation, warranty, covenant, undertaking or agreement contained in the Lease, and the sole right and remedy of the Tenant or any subsequent sublessee or assignee shall be against Landlord’s interest in the Building. Neither Tenant nor any subsequent sublessor or assignee shall seek to obtain any judgment imposing personal liability against Landlord, Landlord’s Affiliates, or their successors or assigns nor execute upon any judgment or place any lien against any property other than Landlord’s interest in the Building.
21.      NOTICES

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Any notice from one party to the other shall be in writing and shall be deemed duly delivered, whether or not actually received, (a) three (3) business days after being deposited in the United States mail, postage prepaid, certified mail addressed to Tenant at the address set forth in Section 1.13, or to Landlord at the address set forth in Section 1.14, (b) when hand-delivered to the applicable party hereto at its respective address set forth above, or (c) one (1) business day after being deposited with a nationally recognized courier for next business day delivery to the applicable party hereto at its respective address set forth above. With respect to any notice, request, consent or approval required to be given pursuant to the terms of this Lease, notice, request, consent or approval must be given in writing. Either party may change its notice address by written notice to the other.
22.      BROKERAGE
Landlord and Tenant each warrant to the other that it has not dealt with any broker or agent in connection with this Lease as set forth in Sections 1.15 and 1.16. Tenant and Landlord shall each indemnify the other against all costs, attorneys’ fees, and other liabilities for commissions or other compensation claimed by any broker or agent (other than the Designated Brokers set forth in sections 1.15 and 1.16) claiming the same by, through, or under the indemnifying party.
23.      GENERAL
23.1      Severability . If any term, covenant or condition of this Lease, or the application thereof, is to any extent held or rendered invalid, it shall be and is hereby deemed to be independent of the remainder of the Lease and to be severable and divisible therefrom, and its invalidity, unenforceability or illegality shall not affect, impair or invalidate the remainder of the Lease or any part thereof.
23.2      No Waiver . The waiver by Landlord of any breach of any term, covenant or condition contained in this Lease shall not be deemed to be a subsequent waiver of such term, covenant or condition or of any subsequent breach of the same or of any other term, covenant or condition contained in this Lease. The subsequent acceptance of rent by Landlord shall not be deemed to be a waiver of any preceding breach by Tenant of any term, covenant or condition of this Lease, regardless of Landlord’s knowledge of such preceding breach at the time of acceptance of rent. No term, covenant or condition of this Lease shall be deemed to have been waived unless such waiver is in writing.

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23.3      Effect of Payment . No payment by Tenant or receipt by Landlord of a lesser amount than the monthly payment of rent herein stipulated is deemed to be other than on account of the earliest stipulated rent, nor is any endorsement or statement on any check or any letter accompanying any check or payment of rent deemed an acknowledgment of full payment or accord and satisfaction, and Landlord may accept and cash any check or payment without prejudice to Landlord’s right to recover the balance of the rent due and pursue any other remedy provided in this Lease.
23.4      Delay . If either party is delayed or hindered in or prevented from the performance of any term, covenant or act required hereunder by reasons of strikes, labor troubles, inability to procure materials or services, power failure, restrictive governmental laws or regulations, riots, insurrection, sabotage, rebellion, war, terrorism or threatened acts of terrorism, act of God, acts or omissions of the other party, or other reason whether of a like nature or not that is beyond the control of the party affected, financial inability excepted, then the performance of that term, covenant or act is excused for the period of the delay and the party delayed shall be entitled to perform such term, covenant or act within the appropriate time period after the expiration of the period of such delay. Nothing in this Section, however, shall excuse Tenant from the prompt payment of any amount payable under this Lease.
23.5      Lender Notice . In the event of a material default by Landlord of a sufficiently serious nature that Tenant considers the utility of the Premises to Tenant to be significantly impaired, Tenant shall give written notice of the default to Landlord and shall simultaneously send a copy of the notice to the holder of any encumbrance, the name and address of whom has previously been furnished in writing to Tenant. If Landlord fails to cure the default within a reasonable time, Tenant shall send a second notice to that effect to the holder of the encumbrance, with a copy to Landlord, and the holder of the encumbrance then shall have a reasonable time, not less than thirty days, to cause the default to be remedied.
23.6      No Offer . The submission of this Lease for examination does not constitute a reservation of an option to lease the Premises, and this Lease becomes effective as a lease only upon its execution and delivery by Landlord and Tenant.
23.7      Successors . All rights and liabilities under this Lease extend to and bind the successors and assigns of Landlord and permitted successors and assigns of Tenant. No rights, however, shall inure to the benefit of any transferee of the Tenant, if Landlord’s consent to the

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transfer is required, unless the transfer has been consented to by the Landlord in writing as provided in Section 14.1.
23.8      Integration . This Lease and the Exhibits hereto attached, set forth all the covenants, promises, agreements, conditions and understandings between Landlord and Tenant concerning the Premises and there are no other covenants, promises, agreements, conditions or understandings, either oral or written, between them. No alteration, amendment or addition to this Lease shall be binding upon Landlord or Tenant unless in writing and signed by Tenant and Landlord.
23.9      Governing Law . This Lease shall be construed in accordance with and governed by the laws of the State of Arizona.
23.10      Deadlines Enforceable . Time is of the essence of this Lease and of every part hereof.
23.11      Counterparts . This Lease may be executed in counterparts, which together shall constitute a single instrument.
24.    INDOOR AIR QUALITY
Landlord shall operate and maintain the heating, cooling and ventilation (HVAC) system for the Premises in a manner sufficient to maintain an indoor air quality within the limits required by the American Society of Heating, Air Conditioning and Refrigeration Engineers (ASHRAE) standard 62-2007. Tenant shall notify Landlord and its Manager within five (5) days after Tenant first has knowledge of any of the following conditions at, in, on or within the Premises: standing water, water leaks, water stains, humidity, mold growth, or any unusual odors (including, but not limited, musty, moldy or mildewy odors). In the event Tenant fails to notify Landlord and its Manager of any of the foregoing conditions within the time period provided herein, Tenant agrees to indemnify, defend, hold and save Landlord and its Manager free and harmless from and against any all claims, demands, costs and expenses (including but not limited to defense costs and reasonable attorney's fees), damages, losses, actions, judgments or conditions legal proceedings arising, in whole or in part, from death, bodily injury, or property damage to Tenant's employees which may directly or indirectly relate to or arise from the existence of any of the foregoing.
25. OFAC COMPLIANCE

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25.1    Tenant Representations . Tenant represents and warrants that (a) Tenant and each person or entity owning an interest in Tenant is (i) not currently identified on the Specially Designated Nationals and Blocked Persons List maintained by the Office of Foreign Assets Control, Department of the Treasury (“OFAC”) and/or on any other similar list maintained by OFAC pursuant to any authorizing statute, executive order or regulation (collectively, the “List”), and (ii) not a person or entity with whom a citizen of the United States is prohibited to engage in transactions by any trade embargo, economic sanction, or other prohibition of United States law, regulation, or Executive Order of the President of the United States, (b) none of the funds or other assets of Tenant constitute property of, or are beneficially owned, directly or indirectly, by any Embargoed Person (as hereinafter defined), (c) no Embargoed Person has any interest of any nature whatsoever in Tenant (whether directly or indirectly), (d) none of the funds of Tenant have been derived from any unlawful activity with the result that the investment in Tenant is prohibited by law or that the Lease is in violation of law, and (e) Tenant has implemented procedures, and will consistently apply those procedures, to ensure the foregoing representations and warranties remain true and correct at all times. The term “Embargoed Person” means any person, entity or government subject to trade restrictions under U.S. law, including but not limited to, the International Emergency Economic Powers Act, 50 U.S.C. §1701 et seq ., The Trading with the Enemy Act, 50 U.S.C. App. 1 et seq ., and any Executive Orders or regulations promulgated thereunder with the result that the investment in Tenant is prohibited by law or Tenant is in violation of law.
25.2. Tenant Covenants . Tenant covenants and agrees (a) to comply with all requirements of law relating to money laundering, anti-terrorism, trade embargos and economic sanctions, now or hereafter in effect, (b) to immediately notify Landlord in writing if any of the representations, warranties or covenants set forth in this paragraph or the preceding paragraph are no longer true or have been breached or if Tenant has a reasonable basis to believe that they may no longer be true or have been breached, (c) not to use funds from any “Prohibited Person” (as such term is defined in the September 24, 2001 Executive Order Blocking Property and Prohibiting Transactions With Persons Who Commit, Threaten to Commit, or Support Terrorism) to make any payment due to Landlord under the Lease and (d) at the request of Landlord, to provide such information as may be requested by Landlord to determine Tenant’s compliance with the terms hereof.
25.3. Tenant Default . Tenant hereby acknowledges and agrees that Tenant’s inclusion on the List at any time during the Lease Term shall be a material default of the Lease. Notwithstanding

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anything herein to the contrary, Tenant shall not permit the Premises or any portion thereof to be used or occupied by any person or entity on the List or by any Embargoed Person (on a permanent, temporary or transient basis), and any such use or occupancy of the Premises by any such person or entity shall be a material default of the Lease.
26.
RIGHT TO AUDIT TENANT
Tenant shall deliver to Landlord, within ten (10) days of Landlord’s written request, detailed financial information regarding Tenant and Tenant’s operation upon the Leased Premises. Such information shall include income statements, balance sheets and other supporting statements or schedules as may be customarily prepared by Tenant in the operation of its business. Tenant’s financial information shall include footnotes related to revenue mix and trends, accounts receivable, financing activity, and any additional financial matters as reasonably requested by landlord. Provided however, that Tenant shall not be required to deliver to any such financial statements to Landlord, provided such complete financial statements of Tenant are available to the general public through a current filing of such financial statements with and in full timely compliance with regulations imposed by the United States Securities and Exchange Commission. Landlord agrees that so long as Tenant is not in default under the Lease, said financial information shall be requested no more frequently than one (1) time in any twelve (12) month period. Tenant's failure to deliver its financial information in accordance with this paragraph shall constitute a default under the Lease after the notice period provided in Section 19.1(6) .
27.    RENEWAL OPTION. So long as Tenant is not then and has not ever been in default under this Lease, Tenant shall have one (1) option to extend the Term of this Lease for a period five (5) years (the “Extension Option”). Tenant shall give notice of its intention to exercise an Extension Option by giving written notice to Landlord no later than twelve (12) months before the expiration of the original Term. Tenant’s use and occupancy of the Premises during the extended Term shall be subject to all the terms and conditions of this Lease, except that Base Rent shall be at 95% of the then current Market Rate. For purposes of this Section, “Market Rate” means Base Rent (including provision for periodic increase in Base Rent during the Extension Option term in accordance with then- prevailing market practices) then being offered for new leases for comparable space in the Building, as reasonably determined by Landlord. Within thirty days after written request, Landlord shall designate the Market Rate for the next Extension Option term, provided, however, under no circumstances shall Landlord be obligated to respond earlier than nine (9) months

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before the date that applicable Extension Option term would commence. Tenant shall then have ten (10) days to determine whether it accepts the Market Rent proposed by Landlord and notify Landlord of its decision in writing. If Tenant does not so notify Landlord, then this Lease shall expire according to its terms. If tenant accepts the Market Rate by written notice to Landlord during that period, then the parties shall execute a Lease Amendment within ninety (90) days of such notice by Tenant to confirm the terms of the extension of the Term. All rights of renewal shall be personal to Tenant and shall not be assignable to any third party sub-tenants or assignees without the written consent of Landlord, which consent shall not be unreasonably withheld or conditioned.
28.      RIGHT OF FIRST REFUSAL. Provided that at the time of exercise of this right and at the time of execution of the Amendment to Lease referred to below, Tenant is not and has until that time not been in breach or default under any term or provision of this Lease, and expressly subject to any right to renew, right of refusal, option, or other right of any other tenant in the Building or Project existing at the time of execution of this Lease as to the same space, then, during the original term of this Lease only, Tenant shall have the right of first refusal to lease those certain additional spaces as outlined on the floor plan attached hereto as “Exhibit G” (each together or separately a “ROFR Space”). In the event that Landlord shall receive a bona fide offer, as hereinafter defined, from a third-party entity to lease all or a portion of any ROFR Space at any time during the original term of the Lease, which offer Landlord desires to accept, Landlord shall promptly give Tenant written notice of such offer, together with a description of the portion of the vacant ROFR Space(s) and quantity and type of parking which Landlord intends to rent, the rent payable for the ROFR Space(s) and parking, the term of the Lease, the provision for the payment of Operating Costs and such other relevant economic information, including but not limited to any tenant improvement allowance or modifications to the Premises, lease commission payments, or rent abatements provided by Landlord, as is reasonably necessary to allow Tenant to be reasonably advised of the terms of the offer. Within (5) business days of the date of mailing of that notice, Tenant shall give Landlord written notice of its election to lease that same portion of the ROFR Space(s) referred to in the offer, at the same lease term, parking quantity, tenant improvement allowance, rental rate, operating expense stop/base year and upon all other economic terms and conditions contained in the offer, but subject to all other terms and conditions in the Lease, as applicable. If the offer is for space in the Project greater than the ROFR Space, but encompassing

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the ROFR Space, then, in exercising this right, Tenant must lease the entire space subject to the offer, not only the ROFR Space.
If Landlord receives notice from Tenant that it declines to lease the ROFR Space, or fails to receive written notice of Tenant’s election to lease the ROFR Space as set forth in the offer within such 5-business day period, then Landlord may proceed to lease to the third party the ROFR Space as set forth in the offer without regard to Tenant’s right of refusal, and provided that Landlord and the third party offeror enter into a lease for that ROFR Space on those terms within a period of sixty (60) days thereafter, Tenant’s rights as to that portion of the ROFR Space that was subject to the offer, but not to any other then- still existing ROFR space, shall expire and be of no further force and effect throughout the Lease term. If Landlord and the third party offeror do not enter into a lease within that sixty day period, then the rights of Tenant to that ROFR Space shall continue.
If Landlord receives written notice of Tenant’s agreement to Lease the space referred to in the offer within that five (5) business day period, then Landlord and Tenant shall enter into an Amendment to Lease evidencing the lease of that space to Tenant upon the terms and conditions of the offer and this section, and subject to all other provisions of the Lease, as applicable, and that space referred to in the offer shall be included in the Premises leased to Tenant.
For purposes of this Section, the term “bona fide offer” shall mean an offer in writing from an entity [signed by the entity or its authorized broker], setting forth the basic provisions of the offered Lease.
The acceptance of the exercise of this right of first refusal by Tenant is made expressly contingent upon Landlord’s review and approval of Tenant’s financial condition at the time of exercise of the right of refusal. If Tenant desires to exercise its right of first refusal to lease a ROFR Space(s), then with such notice of the exercise of the right, Tenant shall provide Landlord with then-current financial information, including balance sheet, profit and loss statements, current tax returns and such other financial information as may be required by Landlord. Landlord shall have the right to review and, in its sole discretion, either accept or reject the financial condition of Tenant at the time of exercise. If Landlord accepts Tenant’s financial condition at the time of exercise, Landlord shall so notify Tenant in writing and the parties shall proceed with the lease amendment set forth in this Section. If Landlord rejects Tenant’s financial condition, then Landlord shall so notify Tenant, and within five (5) days of the date of that notice, Tenant shall have the right to nonetheless lease the ROFR Space, but only upon providing Landlord with a Letter of Credit in the amount of the sum of (i) all

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lease commissions, (ii) tenant improvement costs, and (iii) rental abatement, in a form and from an institution acceptable to Landlord. The sum of the Letter of Credit shall decline in equal installments over the term of the lease for the ROFR Space(s) beginning upon the first anniversary of the lease commencement for such ROFR Space(s) until expiration of the term. Such Letter of Credit shall be held by Landlord not as a security deposit, but as an independent obligation of the issuer of such Letter of Credit, consistent with the terms of this Lease, and may be applied by Landlord to any default by Tenant under the terms of the Lease for the initial or the ROFR Space.
29.      TERMINATION OPTION . Tenant shall have a one-time only right to terminate the Lease (the “Termination Option”) only on November 1, 2021 (i.e. the first day of sixty-sixth- (66) month of the Lease Term) (the “Termination Date”), by providing Landlord with written notice received by Landlord at least nine (9) months prior to the Termination Date (the “Termination Notice”), accompanied by, in immediately payable certified funds, the Termination Penalty, as defined below. Tenant’s failure to timely remit both the Termination Notice and Termination Penalty on or before the Termination Date, shall make the Termination Option null and void, and without further effect, and the Lease shall continue until the expiration of the Term. Tenant shall pay to Landlord, as penalty of termination (the “Termination Penalty”), equal to the sum of (i) the unamortized transaction costs (Tenant Improvement Allowance, Brokerage Commissions, Rental Abatement) at the effective Termination Date, calculated at an annual interest rate, compounded monthly, of six per cent (6.0%), as documented in the Termination Option Amortization Schedule attached as Exhibit F-1 of $1,438,221.01; (ii) $154,171.88, plus (iii) all applicable transaction privilege tax payable to State of Arizona, Maricopa County, and City of Tempe in place at the time of delivery of such Termination Penalty (currently 2.3%). If Tenant completes work entitling it to receive the all or any portion of first installment of the Tenant Improvements of $470,925.00 after the Commencement Date, then Tenant may invoice Landlord for that amount of the first installment of the Tenant Improvement Allowance by June 15, 2017, together with all written expenditure documentation as required in this Work Letter or otherwise, and Landlord shall be obligated to reimburse Tenant for such portion of the first installment by June 30, 2017. If Landlord has not made payment to Tenant of any portion of the first installment of the Tenant Improvement Allowance before June 30, 2017, then the Amortization Schedule attached as Exhibit F-1 will be of no further effect, and Exhibit F-2 will be substituted in its place, and the Termination Penalty will instead include unamortized transaction costs of $1,413,970.49, in place of the sum $1,438,221.01 set forth

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in subsection (i) above. However, if Tenant invoices Landlord, and Landlord pays any portion of the first installment of Tenant Improvements by June 30, 2017, then the parties agree that the Termination Penalty in Exhibit F-1 shall remain in effect, without modification, and Exhibit F-2 shall be of no force and affect. However, in the event that Tenant has requested a draw of less than the entire amount of the first installment of the Tenant Improvement Allowance by June 15, 2017, and provided specifically that Tenant has timely and properly tendered both the Termination Notice and Termination Penalty as provided in Exhibit F-1, then, within thirty (30) days after receipt of the Termination Notice and Termination Penalty, Landlord shall recalculate the Termination Penalty based upon that portion of the first installment of Tenant Improvements actually funded by Landlord as of June 30, 2017, and Landlord shall then issue a credit against Base Rent for the amount of difference between the Termination Penalty as provided in Exhibit F-1 and paid by Tenant, and the Termination Penalty recalculated by Landlord based upon the portion of the first installment of Tenant Improvements actually funded by Landlord as of June 30, 2013. Tenant may invoice Landlord for less than the entire amount of the first installment of the Tenant Improvement Allowance, and, if appropriate, Landlord shall still be obligated to pay such a partial draw, but the parties specifically agree that only in the event that there is no funding of any portion of the first installment shall there be a substitution of the new amortization schedule contemplated in Exhibit F-2.
30.      IRREVOCABLE STANDBY LETTER OF CREDIT. As specific and integral consideration for Landlord’s execution of this Lease, and without which Landlord would not enter into or execute this Lease, Tenant has agreed to deliver to Landlord an irrevocable standby Letter of Credit (the “LOC”), consistent with the terms described below in this Section 30.
30.1     Draft LOC . Prior to issuance of the final executed LOC, Tenant shall deliver to Landlord a draft LOC (the “Draft LOC”), consistent with the terms of this section and the LOC further described below, for review and approval by Landlord. The LOC, upon issuance by the Issuer (defined below), shall exactly reflect the exact amounts, dates, and all other terms, conditions and provisions described in this Section 30 and approved by Landlord in the Draft LOC. Tenant represents and warrants to Landlord that prior to execution of this Lease by Tenant, that Tenant has provided the Issuer a full and complete copy of this Section 30.
30.2     Delivery of the LOC . Prior to Landlord’s execution of the Lease, and in no instance after 5:00 PM CST on Friday, January 16, 2015, Tenant shall deliver the final, executed and binding

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LOC to Landlord. Landlord and Tenant hereby acknowledge that the LOC is not a security deposit, not property of the Tenant, and is an independent and freestanding obligation of the Issuer. If the LOC is not timely delivered to the Landlord, Tenant shall be in default hereunder, without notice or opportunity to cure, and Landlord may then pursue all rights and remedies available to it under this Lease, including specifically sections 2.6, 2.7 and 19.2, or at law.
30.3     The Issuer . The LOC shall be issued by a financial institution pre-approved by and reasonably acceptable to Landlord, but in all respects meeting the qualifications set forth below. Without limitation as to the generality of the foregoing, the issuer of the LOC shall at all times maintain a credit rating of BBB+ by Standard & Poor’s or Aa2 by Moody’s. The LOC shall be issued in a form and by a National Banking Association (located within the continental United States of America with an office located in Phoenix, Arizona (hereinafter the “Issuer”), in all respects acceptable to Landlord. In the event that the Issuer at any time falls below such credit rating, Landlord may elect to have the LOC reissued within thirty (30) days following delivery of a written demand to Tenant for re-issuance by another financial institution pre-approved and reasonably acceptable to Landlord. All charges for and under the LOC shall be paid by Tenant.
30.4     Term and Amount of the LOC . The LOC shall have a term commencing upon the issuance date of the LOC and terminating on May 31, 2021 (the “ LOC Expiration Date ”), and the LOC Balance shall remain in place at the amounts listed below during the Lease Term through the aforementioned LOC Expiration Date of May 31, 2021 as provided below. If the final and binding LOC delivered by Tenant does not reflect the changing LOC Balances as specifically provided in this section 30.4, then, at least ninety (90) days prior to each End Date through May 31, 2020 as provided below, Tenant must deliver to Landlord an amendment to the LOC, in a form acceptable to Landlord, establishing the new LOC balance for each following one year period. If an acceptable amendment is not delivered to Landlord prior to that ninety day period, than Landlord may draw upon the existing LOC in full, and such failure shall be deemed a material and incurable default under this Lease.
Start Date
End Date
LOC Balance
January 16, 2015
March 31, 2016
$153,395.01
April 1, 2016
May 31, 2017
$500,000.00
June 1, 2017
May 31, 2018
$400,000.00
June 1, 2018
May 31, 2019
$300,000.00
June 1, 2019
May 31, 2020
$200,000.00
June 1, 2020
May 31, 2021
$100,000.00

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30.5     Default; Draws upon the LOC . The LOC may be drawn and used upon each occurrence of an Event of Default (as defined in Section 19 of the Lease), or Tenant’s failure to perform any covenant, condition or obligation required under the Lease, or under the Sublease dated on or about February 24, 2012, between Tenant and The University of Phoenix, Inc., an Arizona corporation, or the insolvency or filing of a petition in bankruptcy by Tenant, or any significant adverse change in the financial condition of Tenant, or Tenant’s anticipatory breach of the Lease. In any and all of those events, Landlord may use all or part of the LOC to pay past due Rent or other payments due Landlord under the Lease, and the cost of any other damage, injury, expense or liability caused by such event of default without prejudice to any other remedy provided herein or provided by law. With respect to any default, Landlord shall have the right to proceed against the total LOC at the sole discretion of Landlord regarding items and the amounts to be drawn upon relating to any default by Tenant.
30.6     Required Terms of the LOC . Such LOC shall contain the following terms and conditions:
(a)     The LOC shall be deemed to be automatically extended without amendment from year to year, with renewal occurring annually, from the date of its issuance or any future expiration date unless at least thirty (30) days prior to any future expiration date the Issuer notifies Landlord, in writing, by a nationally recognized overnight courier service that provides proof of delivery as well as certified mail, return receipt requested, that the Issuer intends not to renew the LOC for an additional year.
(b)    In the event the LOC will not be extended and has or will expire by its terms and the Lease, by and between Tenant and Landlord, including any and all extensions or renewals, has not expired, then Landlord shall be allowed to draft upon Issuer for the full amount of the LOC.
(c)    The LOC shall be subject to the Uniform Customs and Practices for Documentary Credits (1993 Revision, as amended) fixed by the International Chamber of Commerce Publication No. 500 when not in conflict with the express terms of the LOC or with the provisions of Title 47, Chapter 5 of the Arizona Revised Statutes.

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(d)    The amount of the LOC shall be payable at sight to Landlord within three (3) days of presentation of the sight draft, in whole or partial drawings, upon presentation to the Issuer of only the following documents:
(i)    Landlord’s written demand for payment making reference to the date and number of the LOC;
(ii)    Landlord’s signed certificate that the amount drawn is to meet any default of the terms and conditions of the Lease Agreement by and between Tenant and Landlord; and
(iii)    The original LOC for endorsement of the amount paid, and, if the draft is for the full amount, the LOC is to be surrendered to the Issuer. Amounts drawn upon the LOC are to be endorsed on the reverse side of the LOC by the Issuer.
(e)    Issuer shall be entitled and required to rely upon the statements contained in the Landlord’s written demand and Landlord’s signed certificate described in subparagraph 30.6(d) herein, and Issuer will have no obligation to verify the truth of any statements set forth therein.
(f)    Intentionally Deleted.
(g)    Issuer hereby agrees with Landlord and all drawers, endorsers, and bona fide holders of the LOC, that all drafts drawn by reason of the LOC and in accordance with subparagraph 30.6(d) herein will meet with due honor when presented at the Issuer’s office in Phoenix, Arizona.
(h)    Issuer shall not modify the LOC without the prior written consent of Landlord.
(i)    Landlord or its transferee shall, at no expense to Landlord or its transferee, shall have the right to assign and transfer, more than once, its right and interests in the LOC to any other beneficiary/party acceptable to Landlord.
(j)    The obligations of Issuer shall not be subject to any claim or defense by reason of the invalidity, illegality, inability to enforce any of the provisions set forth in the Lease by and between Tenant and Landlord.
(k)    Tenant shall pay all expenses, points, and/or fees incurred by Landlord, its transferee or Tenant relating to the LOC.

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31 .     PROPERTY / LIFE SAFETY THREATS . During the entire Term of this Lease and any extension of the Term, if Tenant receives any threat of physical violence to person or property of Tenant or Landlord, or any of their employees, and if Tenant, after reasonable review and evaluation, reasonably determines that the threat is credible, then Tenant shall immediately notify Landlord by telephone through its local management agents Marty Brook, Audra De Leon or Tony Hepner, or such other individuals as provided in writing by the Landlord from time to time. Only if none of those individuals are then available may a message be left with the receptionist. Within one hour of the telephonic notice, Tenant shall confirm to Landlord in writing the substance of the threat. For purposes of this section “credible” shall mean that there is a reasonable possibility that the threat may be carried out.
32 .     CONDITIONS PRECEDENT TO COMMENCEMENT OF TERM. The parties specifically acknowledge and agree that between the date of execution of this Lease and the Scheduled Commencement Date, there will be a period of approximately twenty-two months, during which time events may occur which would make it unreasonable to require Landlord to allow Tenant to have possession of the Premises under this Lease [“possession” specifically defined herein to exclude prior occupancy at the Project as a sublessee during the term of the U of P Lease (defined below)]. Therefore, upon the occurrence of an Event of Default ,as defined in Section 19 of the Lease, or Tenant’s failure to perform any covenant, condition or obligation required under the Lease, or under the Sublease dated on or about February 24, 2012, between Tenant and The University of Phoenix, Inc., an Arizona corporation (the “U of P Lease”), or the insolvency or filing of a petition in bankruptcy by Tenant, or any significant adverse change in the financial condition of Tenant, or Tenant’s anticipatory breach of the Lease, or the failure to timely deliver the LOC, or a failure of renewal or expiration of the LOC as required in section 30 for any reason, then Landlord shall not be required to allow, and Tenant shall not be entitled to continued possession of the Premises, there shall be no commencement of the Lease Term, no Commencement Date, and Landlord shall be allowed to pursue any or all of its remedies under this Lease as provided in sections 2.6, 2.7 and 19.2.
33.      APPROVAL OF CURRENT TENANT TO MODIFICATIONS.     The parties acknowledge and agree that any modification of the Premises prior to the commencement of the Lease Term on June 1, 2016, including the installation of electrical submeters under section 12.4,

47
 

 

requires the consent of the University of Phoenix, Inc., as Tenant under the U of P Lease, and that Landlord shall not be obligated to make any of those improvements without that consent.
34.     SERVER RACKS.     Subject to availability as exists at any time, and to existing leases with other tenants, and specifically provided that Tenant’s equipment does require more cooling capacity that currently exists in Data Center for the Building , then Landlord hereby agrees that Tenant may, by separate agreement with Landlord, lease from Landlord: (a) one or more server racks, up to the maximum forty (40) existing server racks within the Data Center, on an individual basis at a rental rate of $[**] per server rack per month, which rental rate shall be inclusive of HVAC and electricity costs; and/or (b) on a per square foot basis, a portion of the data center floor area (inclusive or racks, corridors, and common data center space), in each instance for the then-remaining Term of the Lease at market rental rates, plus the costs of HVAC and electricity. In the event Tenant’s equipment to be installed in the Data Center does require more cooling capacity that currently exists in Data Center for the Building, then Tenant shall refrain from installing such equipment until Tenant has paid for the installation of additional Liebert AC cooling units, along with all required electrical and mechanical installations, required to provide supplemental cooling to the Data Center per calculations determined by a licensed mechanical engineer selected by Landlord. Tenant shall, following request by Landlord, provide Landlord with all necessary technical information regarding Tenant’s equipment, to allow Landlord’s engineer to determine the heat generation of Tenant’s equipment in British Thermal Units (BTU) to allow for such engineering calculations.
35.     BACKUP GENERATORS. The Building currently has two 400 kilowatt back-up generators serviced by one 1,200 gallon diesel fuel tank per generator. Tenant acknowledges and agrees that there is no additional capacity available for Tenant’s specific use on the backup generators, beyond what may already exist. In the event that Tenant elects to install additional generator(s) to serve the Premises, Landlord agrees to cooperate and work with Tenant to identify a suitable location for such additional generator(s) in the Project. However, if installation of the generators requires use of any existing parking spaces serving the Project, then any loss of parking capacity shall be deducted from the Parking Spaces provided to Tenant under sections 1.11 and 4.3. The location, design and construction of the backup generators and any facilities associated therewith shall be at the sole direction of Landlord. All costs and expenses associated with the installation of the additional generator(s), all associated buildings and facilities, and its connection to the Premises and/or the Building, shall be the sole responsibility of Tenant.

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WHEREFORE; this Lease is made and entered into on the date and year first above written.
TENANT:
LANDLORD:
ENDURANCE INTERNATIONAL GROUP, INC. , a Delaware corporation
By /s/ Hari Ravichandran       
Its CEO                 
PAPAGO BUTTES CORPORATE, L.L.C., a Delaware limited liability company
By: Principal Real Estate Investors, LLC,
a Delaware limited liability company
,  
its authorized signatory
By: /s/ Kevin Andergg          
Name: Kevin Anderegg          
Title: Assistant Managing Director    
By: /s/ Todd R. O’Brien          
Name: Todd R. O’Brien          
Title: Dir. Architecture & Engineering    


49
 



EXHIBIT A
THE PREMISES
EXHIBIT108_IMAGE1.JPG
Floor 2 BOMA Square Foot Calculations:

Floor Usable Service Areas
Restrooms – SW:     667 USF
Restrooms – NW:     794 USF
Janitorial:     270 USF
Electrical:     436 USF
Telephone:     283 USF
Freight Elevator Vestibule:     137 USF
Elevator Lobby:     2,202 USF
Lobby Extension – South     764 USF
Lobby Extension - North      674 USF
Usable Service Areas:     6,227 USF

Usable Service Areas:     6,227 USF
Usable Office Areas:      57,686 USF
Total Floor Usable Area:    63,913 USF

Building Common Areas :
Lobby:     3,774 USF
Café Seating:     3,235 USF
Café Alcove:     566 USF
Vending Area:     134 USF
Janitor Break Room:     219 USF
Security Closet:     154 USF
Fire Corridor:     1,423 USF
Mechanical Rooms:     1,079 USF
Fire Riser Room:     39 USF
FM 200 Room:     84 USF
Battery UPS Room:     943 USF
SES Electrical Room:     599 USF
MPOP:     1,174 USF
Total Building Common:    13,423 USF

Usable Areas – Floor 1:    54,162 USF
Usable Areas – Floor 2:    63,913 USF
Usable Areas – Floor 3:    68,039 USF
Usable Areas – Floor 4:    69,081 USF
Total Usable Area    255,193 USF

Common Area Load Factor:    5.26%

Floor 2 Rentable Square Feet:    67,275 RSF


CKING/1707823.1/14327.001



EXHIBIT B
THE BUILDING
EXHIBIT108_IMAGE2.JPG

CKING/1707823.1/14327.001



EXHIBIT C
WORK LETTER - TI ALLOWANCE
1.
TENANT IMPROVEMENTS
(a)      Reference herein to “Tenant Improvements” shall include any or all of the following work to be done in the Premises pursuant to the Tenant Improvement Plans (defined in Work Letter Section 2 below):
(i)      Installation within the Premises of all partitioning, doors, floor coverings, ceiling, painting, millwork, ceiling grid, acoustical ceiling tile, and similar items;
(ii)      All electrical wiring, lighting fixtures, outlets and switches, and other electrical work to be installed within the Premises, and additional panels or transformers to accommodate Tenant’s requirements;
(iii)      The furnishing and installation of all duct work, terminal boxes, diffusers and accessories required for the completion of the heating, ventilation and air conditioning systems within the Premises, including any modifications to the controls, software and graphic support of the Project energy management system;
(iv)      All fire and life safety control systems, such as fire walls, sprinklers, halon, fire alarms, including piping, wiring and accessories, installed within the Premises;
(v)      All plumbing, fixtures, pipes and accessories to be installed within the Premises;
(vi)      Testing and inspection costs;
(vii)      Architectural and engineering design fees for production of the Tenant Improvement Plans, as well as related plan-check, permit costs, and site inspections fees paid to the City of Tempe and the Tempe Fire Department.
(viii)      Contractor’s fees, including but not limited to any fees based on general conditions; and
(ix)      Project management fees paid to Landlord’s representative in the amount of 4.0% of hard and soft costs for the supervision of the tenant improvement installation, but in no event shall such fee exceed a maximum sum of $25,000.00 unless otherwise agreed to in writing by Tenant.

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In no event, however, shall the Tenant Improvements include trade fixtures, furniture or equipment of the Tenant.
(b)      Landlord hereby grants to Tenant a Tenant Improvement Allowance (“ TI Allowance ”) as referenced in Section 1.12 of the Lease, and available for use by Tenant per the dates described below in Work Letter Section 1(f) and 1(g). Landlord’s maximum contribution towards the Tenant Improvements shall be limited to the TI Allowance. The TI Allowance shall only be used for:
(i)      Payment of the cost of preparing the Space Plan and the Tenant Improvement Plans, including mechanical, electrical, plumbing and structural drawings and of all other aspects necessary to complete the Tenant Improvement Plans. The TI Allowance will not be used for the payment of extraordinary design work or extraordinary or over- standard improvements not included within the scope of Landlord’s Building Standards (defined in Work Letter Section 3) or for payments to any other consultants, designers or architects other than Landlord’s architect and/or space planner.
(ii)      The payment of plan check, permit and license fees relating to construction of the Tenant Improvements, and for inspection fees for any city of department, including but not inspections by the Fire Marshall.
(iii)      Construction of the Tenant Improvements; provided, however, that the TI Allowance will not be used for Non-Standard Improvements, if any, unless Landlord, in its sole discretion, agrees in writing to payment of some or all of the Non-Standard Improvements out of the TI Allowance.
(iv)      All other costs expended by Landlord in the construction of the Tenant Improvements, not including tenant’s trade fixtures, furniture or equipment, but including those costs incurred by Landlord for construction of elements of the Tenant Improvements in the Premises, which construction was performed by Landlord prior to execution of this Lease by Landlord or Tenant, which construction is for the benefit of tenants generally and is customarily performed by Landlord prior to execution of leases for space in the Project for reasons of economics (examples of such construction would include, but not be limited to, the extension of mechanical [including heating, ventilating and air condition systems] and electrical distribution

CKING/1707823.1/14327.001

 

systems outside of the core of the Building, wall construction, column enclosures and painting outside of the core of the Building, ceiling hanger wires and window treatment).
(c)      The costs of each item referenced in Work Letter Section 1(b) above shall be charged against the TI Allowance. In the event that the cost of installing the Tenant Improvements, as established by Landlord’s final pricing schedule, shall exceed the TI Allowance, or if any of the Tenant Improvements are not to be paid out of the TI Allowance as provided in Work Letter Section 1(b) above, one-half of the estimated excess shall be paid by Tenant to Landlord prior to the commencement of construction of the Tenant Improvements, and the entire remaining amount of the actual excess shall be paid promptly to Landlord as such sums become due following presentation of invoice or construction draw application from the general contractor or design professional providing such construction or design service. Landlord shall have no responsibility for advancing or financing any sums for the cost of the Tenant Improvements in excess of the TI Allowance. In the event Tenant requests that Landlord directly contract for the work within the Premises, Landlord shall directly pay the general contractor and/or materialmen, up to the relevant portion of the amount of the TI Allowance. In the event the work within the Premises exceeds the relevant portion of the TI Allowance, all excess sums shall be paid directly by Tenant to Landlord and/or the contractor/materialmen, prior to Landlord’s release of any of the TI Allowance.
(d)      In the event that, after the Tenant Improvement Plans have been prepared and a price therefore established by Landlord, Tenant shall require any changes or substitutions to the Tenant Improvement Plans, any additional costs related hereto shall be paid by Tenant to Landlord prior to the commencement of construction of the Tenant Improvements. Landlord shall have the right to decline Tenant’s request for a change to the Tenant Improvement Plans if such changes are inconsistent with the provisions of Work Letter Sections 2 and 3 below, or if the change would, in Landlord’s opinion, unreasonably delay construction of the Tenant Improvements.
(e)      Upon completion of the Tenant Improvements, in the event there remains any unused portion of the TI Allowance, such unused amount shall be forfeited by Tenant and shall not be made available to Tenant for trade fixtures, furniture or equipment or as a credit against

CKING/1707823.1/14327.001

 

Annual Basic Rent, Parking Charges or Additional Rent due from Tenant to Landlord under the Lease, except as otherwise may be provided in the Lease.
(f)      On or after June 1, 2017, Landlord shall make available a portion of the TI Allowance equal to $470,925.00 ($7.00 per RSF of Premises). Of such portion of the TI Allowance then made available, Tenant shall have the right to utilize up to $336,375.00 ($5.00 per RSF of Premises) for the direct third party expenses related to reconfiguration of Tenant furniture, the purchase of new furniture, fixtures and equipment, the relocation of out of state operations, cabling, and/or security installation.
(g)      On or after June 1, 2019, Landlord shall make available a portion of the TI Allowance equal to $336,375.00 ($5.00 per RSF of Premises). Of such portion of the TI Allowance then made available, Tenant shall have the right to utilize up to $336,375.00 ($5.00 per RSF of Premises) for the direct third party expenses related to reconfiguration of Tenant furniture, the purchase of new furniture, fixtures and equipment, the relocation of out of state operations, cabling, and/or security installation.
(h)      In the event Tenant completes the work and directly pays for the cost of the portions of the Tenant Improvements prior to the funding availability dates of June 1, 2017 or June 1, 2019 as set forth in Sections 1(f) and 1(g) above, then that portion of the TI Allowance made available by Landlord as set forth in Sections 1(f) and 1(g) may in whole or in part be utilized for the reimbursement of Tenant for the actual documented third party costs of the Tenant Improvements constructed and paid by Tenant after the Commencement Date, subject to the further limitations described in this Sections 1(f) and 1(g).
2.      TENANT IMPROVEMENT PLANS. Within reasonable time after execution of the Lease, but in no instance less than ninety (90) days prior to the desired commencement of the Tenant Improvements, Tenant agrees to meet with Landlord’s architect and/or space planner for the purpose of promptly delivering detailed information regarding work scope and other critical planning information required for the preparation of the Space Plan for the layout of the Premises, and for selection of colors, finishes and other material selections for the Premises. Based upon such final changes to the Space Plan, Landlord’s architect shall prepare final working drawings and specifications for the Tenant Improvements. Such final working drawings and specifications are referred to herein as the “ Tenant Improvement Plans .” The Tenant Improvement Plans must be

CKING/1707823.1/14327.001

 

consistent with Landlord’s standard specifications for tenant improvements for the project (the “ Building Standard ”) (reflected in Exhibit “C-2” , as such may be changed by Landlord from time to time).
3.      NON STANDARD TENANT IMPROVEMENTS. Landlord shall permit Tenant to deviate from the Building Standards for the Tenant Improvements (the “ Non Standard Improvements ”), provided that (a) the deviations shall not be of a lesser quality than the Building Standards; (b) the total lighting for the Premises shall not exceed 1.65 watts per Rentable Square Foot of the Premises; (c) the deviations conform to applicable governmental regulations and necessary governmental permits and approvals have been secured; (d) the deviations do not require building service beyond the levels normally provided to other tenants in the Project; and (e) Landlord has determined in its sole discretion that the deviations are of a nature and quality that are consistent with the overall objectives of Landlord for the Project.
Any Non-Standard improvements made shall remain on and be surrendered with the Premises upon expiration of the Term, except that Landlord may provide, at the time of its approval of Tenant Improvement Plans, reasonable condition or stipulations related to the removal or restoration of any such improvements or fixtures. If Landlord does not condition or stipulate at the time its approval is solicited, Tenant shall have no obligation for removal or restoration. If Landlord so elects, at its own cost Tenant shall restore the Premises to the condition designated by Landlord in its election, before the last day of the term or within thirty (30) days after notice of its election is given, whichever is later.
4.      CONSTRUCTION. In connection with the original construction of the Premises, Tenant shall be bound by the elections, decisions, and approvals by its nominated construction representative (the “ Construction Representative ”) set forth below. Tenant may designate a substitute Construction Representative by giving written notice to the other party.
                
                
                

5.      PRELIMINARY PRICING. Prior to commencement of the Tenant Improvements, Landlord shall prepare an initial estimate of cost of the Tenant Improvements based only upon the Space Plan [or at Tenant’s request a more detailed plan setting forth more specific details of the

CKING/1707823.1/14327.001

 

Tenant Improvement work scope including but not limited to allowances or specifications for materials and finishes (i.e. the “ Pricing Plan ”)], which initial cost estimate (the “ Estimated Cost of Construction ”) shall be summarized according to the categories below. In addition, Landlord shall produce a timeline of the estimated milestones and milestone dates estimated for completion of the Tenant Improvements (i.e. the “ Work Schedule ”) based upon the work scope identified in the Space Plan and/or Pricing Plan. Prior to commencement of the Tenant Improvement Work, Tenant shall approve the Estimated Cost of Construction and Work Schedule and acknowledge that the actual cost of the Tenant Improvements based upon the Tenant Improvement Plans may differ from the Estimated Cost of Construction. Tenant hereby acknowledges that the Estimated Cost of Construction provided by Landlord shall be only a good faith estimate based only upon the Space Plan, and that such Estimated Cost of Construction is not intended to be a representation or warranty Landlord for the total cost of the Tenant Improvements.
 
Gross Amount
Amount PSF
Architectural & Engineering
$
$
General Contractor Costs
$
$
Project Management Fees
$
$
City Permits / Inspections
$
$
Contingency
$
$
TOTAL
$
$

IN ADDITION, TENANT SHALL ACKNOWLEDGE THAT THE DATES DESCRIBED IN THE WORK SCHEDULE ARE PRELIMINARY IN NATURE AND ACHIEVEMENT OF SUBSTANTIAL COMPLETION IS DEPENDENT UPON TIMELY AND PROMPT APPROVAL BY TENANT OF THE TENANT IMPROVEMENT PLANS, AND NO SUBSEQUENT CHANGES TO THE PLANS.
 
Work Schedule Event
Weeks
Completion Date
(a)
Tenant Space Plan and/or Pricing Plan approval;
+ 3 weeks
 
(b)
Architect preparation of Tenant Improvement Plans inclusive of Mechanical, Plumbing and Electrical plans;
+ 3 weeks
 
I
Tenant’s review and approval of the preliminary Tenant Improvement Plans;
+ 1 week
 
(d)
Architects revisions to Tenant Improvement Plans following comments by Tenant;
+ 1 week
 
(e)
Tenant’s final approval of the revised Tenant Improvement Plans; Architects submittal to City of Scottsdale for plan review and building permit;
+ 1 week
 
(f)
Tenant Approval of Final Pricing; Receipt of Building Permit; Commencement of Construction
+ 3 weeks
 
(g)
Substantial Completion of Construction
+ 8 weeks
 


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6.      SUBMITTAL OF TENANT IMPROVEMENT PLANS. After the preparation of the preliminary tenant improvement plan and after Tenant’s written approval thereof, in accordance with the Work Schedule, Landlord shall cause its architect to prepare and submit to Tenant the Tenant Improvement Plans. The Tenant Improvement Plans shall be approved by Landlord and Tenant in accordance with the Work Schedule and shall thereafter be submitted to the appropriate governmental body by Landlord’s architect for plan checking and the issuance of a building permit. Landlord, with Tenant’s cooperation, shall cause to be made to the Tenant Improvement Plans any changes necessary to obtain the building permit. After final approval of the Tenant Improvement Plans by Tenant, no further changes may be made thereto without the prior written approval from both Landlord and Tenant, and then only after agreement by Tenant to pay any excess costs resulting from the design and/or construction of such changes.
7.      FINAL PRICING. Concurrent with the plan-check provided by the appropriate governmental body, Landlord shall cause a complete set of the Tenant Improvement Plans to be made available to at least one general contractor selected by Landlord, as well as a second general contractor selected by Tenant. All general contractor selections made by Tenant and Landlord must be commercial general contractors licensed to do business in the State of Arizona, which general contractors utilize reputable and qualified subcontractors for all mechanical, electrical and plumbing trades, as reasonably approved by Landlord. General contractors pre-approved by Landlord and Tenant to perform work within the Premises include the following firms, which pre-approved list Landlord reserves the right to amend or modify in its sole discretion:
(a)
TSG Constructors
(b)
Jokake Construction
(c)
Nitti-Graycor Construction
(d)
Wespac Construction
(e)
Wilmeng Construction
Landlord shall solicit general contractor pricing from the above referenced contractors, taking into account any modifications which may be required to reflect changes in the Tenant Improvement Plans required by the City or County in which the Premises are located, and shall provide Tenant with a complete copy of such final pricing for Tenant’s review, along with a total

CKING/1707823.1/14327.001

 

project budget specifically identifying the following construction cost line items (collectively, the “ Contractor Project Budget Summary ”):
(i)      Architectural & Engineering design costs
(ii)      General contractor sum
(iii)      Plan review, permit and inspection fees
(iv)      Project contingency
(v)      4.0% Project management fee to Landlord’s project manager
Following delivery of the Contractor Project Budget Summary, Tenant shall have five (5) business days to approve the costs of the Tenant Improvements, and to remit any costs in excess of the TI Allowance as further provided in Work Letter Section 1(c), or to provide detailed instructions to the Landlord for proposed modifications to the Tenant Improvement Plan that Tenant will accept to reduce the work scope and costs of the Tenant Improvement Plans. Failure of Tenant to provide written approval within such five (5) day period shall be deemed an approval by Tenant of the Contract Project Budget Summary and Landlord shall be authorized to proceed with the construction of the Tenant Improvements.
As Landlord shall be the owner of any improvements to the Premises at the expiration of this Lease, and as Landlord has service responsibilities to Tenant under Section 12 of the Lease for maintenance of the mechanical, electrical and plumbing systems in the Building, Landlord shall reserve the right to reasonably require design engineering specified equipment, construction materials, and installation methods and practices, including approval of key subcontractors for mechanical, electrical, plumbing, and energy management system (EMS) trades. Tenant shall have the right of final selection of the general contractor, but Landlord reserves the right to choose, in its reasonable discretion, all electrical, mechanical and plumbing subcontractors within the Premises, so long as Landlord’s selected contractors are priced competitively with the market. In the event Tenant contracts directly for the work and/or materials within the Premises, Tenant shall provide Landlord with a complete copy of the construction contract and/or procurement invoice along with proof of payment by Tenant, prior to Landlord funding any portion of the TI Allowance. Tenant may perform, or cause to be performed, the Tenant Improvements that exceed the TI Allowance prior to the availability dates of the TI Allowance (i.e. June 1, 2017 and/or June 1, 2019); provided, however, Landlord shall not be obligated to reimburse Tenant from the TI Allowance for

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such Tenant Improvements or pay the general contractor and/or materialmen (as provided above) until June 1, 2017 or June 1, 2019 (as applicable).
8.      CONSTRUCTION OF TENANT IMPROVEMENTS. After the Tenant Improvement Plans have been prepared and approved, the pricing has been approved as described above, and a building permit for the Tenant Improvements has been issued, Landlord shall enter into a standard AIA construction contract with the general contractor for completion of the Tenant Improvements in conformance with the Plans and Work Schedule. Landlord shall supervise the completion of such work and shall use reasonable commercial efforts to secure Substantial Completion of the work in accordance with the Work Schedule. The cost of such work shall be paid as provided in Work Letter Section 1 above. Landlord shall not be liable for any damages, whether direct or consequential, as a result of delays in construction , including, but not limited to, war, civil unrest, strike, labor troubles, unusually inclement weather, governmental delays, inability to secure governmental approvals or permits, governmental restrictions, availability of materials or labor, acts of God, or Tenant Delays (defined below).
9.      SUBSTANTIAL COMPLETION. Landlord’s failure to reach Substantial Completion of the Tenant Improvements by the dates reflected in the Work Schedule shall not entitle Tenant the right to any Annual Basic Rent deferral or abatement on the Premises, or rights to terminate the Lease.    The Tenant Improvements shall be deemed to have reached “ Substantial Completion ” at the time a certificate of occupancy (or other document of final approval issued by the City of Tempe) is received, notwithstanding the fact that minor details of construction, mechanical adjustments or decorations, which do not materially interfere with Tenant’s use and enjoyment of the Premises, remain to be performed (items normally referred to as “ Punch List ” items).
10.      PUNCH LIST . Landlord and Tenant shall walk the Premises each week during the construction of the Tenant Improvements, and for purposes of minimizing the final Punch List, any defects in materials or workmanship noted during such weekly inspections shall be corrected by the next week to the extent feasible. Within thirty (30) days after Substantial Completion of the Tenant Improvements, Landlord and Tenant shall conduct a joint walk-through and inspection of the work, and Tenant shall deliver to Landlord a written punch list specifying all defects in materials or workmanship in the Tenant Improvements. Any defects not specified in the punch list are waived. Landlord shall promptly cause all matters appearing on the Punch List to be corrected.

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11.      CERTIFICATE OF OCCUPANCY. Upon completion of the Tenant Improvements and the issuances by the City or other relevant government agency of a Certificate of Occupancy or other comparable certificate authorizing occupancy of the Premises, Tenant will promptly provide Landlord with a copy of the Certificate of Occupancy or other such certificate.
12.      FORCE MAJURE. Landlord shall have no liability whatsoever to Tenant on account of the inability or delay of Landlord in fulfilling any of Landlord’s obligations under this Work Letter by reason of strike, other labor trouble, governmental controls in connection with a national or other public emergency, or shortages of fuel, supplies or labor resulting therefrom or any other cause, whether similar or dissimilar to the above, beyond Landlord’s control. If this Work Letter specifies a time period for performance of an obligation of Landlord, that time period shall be extended by the period of any delay in Landlord’s performance caused by any of the events of force majeure described above.
13.      PHONE AND DATA CABLING. Tenant shall separately contract, at Tenant’s sole cost and expense, with Landlord’s preferred phone and data vendor, or a qualified phone and data vendor of Tenant’s choice to install and manage any phone and data services tenant requires within the Premises.
14.      SERVERS, ROUTERS AND HEAT GENERATING EQUIPMENT. The mechanical system within the Premises was designed for a traditional office occupant load of approximately five (5) persons for each 1,000 square feet of net rentable area, and with only industry standard levels of cooling for heat-generating data equipment. The Premises does not contain any dedicated server or computer room heating or cooling equipment, other than building standard heat pumps programmed for operating during Business Hours. In the event Tenant requires supplemental cooling for servers, routers, or other heat generating equipment, Tenant shall install such cooling at its sole cost and expense.
15.      HEAVY LOAD FURNISHINGS, FIXTURES AND EQUIPMENT. The structural load strength of the floors within the Premises is designed for loads not in excess of 100 lbs. per square inch, which is customary for typical office furniture and equipment. In the event Tenant intends to place any special heavy furnishings, fixtures and equipment within the Premises, Tenant should notify the Landlord of the weight and dimensions of the furnishings, fixtures and equipment, and the intended location of such, and Landlord will engage the services of a licensed structural engineer

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to determine if the floor loads of the Building are sufficient to safely satisfy the intended load from Tenant’s furnishings, fixtures and equipment. Any costs and fees for analysis and/or design by a structural engineer and any required structural reinforcement of the floor shall be deducted from the Tenant Improvement Allowance, or paid for directly by Tenant.
16.      EARLY ENTRY. With the prior written consent of Landlord, Tenant may, at any time prior to the commencement of the Term, at its sole risk, enter upon and install such trade fixtures and equipment in the Premises as it may elect; provided, however, that (i) Tenant's early entry shall not interfere with Landlord's work of construction or cause labor difficulties; (ii) Tenant shall execute an indemnity agreement in favor of Landlord in form and substance satisfactory to Landlord; (iii) Tenant shall pay for and provide evidence of insurance satisfactory to Landlord; and (iv) Tenant shall pay utility charges reasonably allocated to Tenant by Landlord. Tenant shall not use the Premises for the storage of inventory or otherwise commence the operation of business prior to the commencement of the Term without the express prior written consent of Landlord.




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EXHIBIT C-1
SPACE PLAN
None. Except as otherwise expressly provided in this Lease, all Tenant Improvement Plans are subject to review and approval by Landlord as described in the Work Letter attached as Exhibit C, as well as Article 13 of the Lease.

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EXHIBIT C-2
BUILDING STANDARD SPECIFICATIONS
Building Standard Corridor Specifications

Item
Product Description
Corridor Partitioning
1 hour rated assembly: 5/8” gypsum wallboard attached to both sides of 3 5/8", 24 GA. metal studs at 24" o.c. to extend to underside of floor deck and be painted with smooth level 6 finish and semi-gloss paint. 4” wood base on corridor side.    Partition will include 2½ " sound insulation batts and caulking at floor one side. Provide pony wall above with gypsum board on both sides and with fire taped joints. Provide transfer ducts for ventilation as required.
Acoustical Ceiling
“Armstrong – Cirrus #584” suspended white 2' x 2' tegular lay-in tile ceiling tile with beveled edge in Armstrong-Prelude Series XL 15/16” grid. (Main runner #7301 heavy duty T). Ceiling height in corridors to be 9'-0".
Light Fixtures Lay in
Columbia model #P4D22-23246G-A33S-EB8, lay in 2’ x 2’, 9 cell parabolic troffer, low iridescent
Light Switches
Single pole “Decora Plus “ switch with white rocker switch.
Electrical Convenience Outlet
Duplex wall outlet with white coverplate and plugs.

Exit Lights
Prescolite model # XT-3-D-EN-WH. Universal plastic double sided LED exit with emergency battery pack. Model # XT-3-R-EN-WH for single sided applications.
 
Heating, Ventilating, Air Conditioning (HVAC)
Supply, Titus Model #PAS
Return Air Diffusers, Titus model #PAR
 
Floor Coverings
DesignWeave, Trovata #ZO987-00339, Color Cognac
 
Wood Base
4” high wood stained to match architect’s sample.
 
Wall Finish
Level 6 finish with Semi-gloss paint
 
Fire Protection Sprinkler System
Concealed sprinkler head at gypsum board ceiling and semi-recessed at acoustical tile ceiling.
 
Fire Alarm System
Smoke detectors, horns and strobes as required by code. (To match building fixtures).  
 


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Proposed Above Building Standard Specifications

Item
Product Description
Bar Sink with millwork
Elkay, BLR-15 single bowl sink with Elkay, LK-2088-13 style gooseneck faucet. Installed in plastic laminate base cabinets with ADA access to sink.
Full Size Sink with millwork
Elkay, GECR-2521-L&R with Elkay, LK-2423 high spout style faucet. Installed in plastic laminate base cabinets with ADA access to sink.
Disposal
GE 1/3 horsepower #GFC290Y
 
Ice Maker
Scotman # DCE33 undercounter
 
Under Counter Fridge
Scotman # RFE33
 
Dishwasher
GE #GSD4030Z (white or black)
 
Refrigerator
GE #TBX22PIY equipped with icemaker
 
Can Lights
Prescolite model #CFT632EB-STF602, recessed downlight, triple tube
 
Wall Washers
Occupancy Light Sensors
Prescolite model #CFT632EB-STF602-WW, recessed wall washer
Pass & Seymour/Legrand, infrared or ultrasonic sensor to be specified per application, i.e. room type, size and function.
 


Building Standard Tenant Specifications

Item
Product Description
Tenant Partitioning





Low Partitioning
3 5/8 ", 24 GA. metal studs at 24" o.c. with one layer 5/8" gypsum wallboard both sides. Partitions to extend from floor to underside of ceiling grid with smooth level 6 finish and semi gloss paint. 4" scheduled rubber base on tenant side.
Tenant improvements will need to include:
Window sills – Drywall tape/ sand finishes.
Interior columns – Stud framing/drywall/finishes
Exterior columns –Finish three sides.
3 5/8” metal studs at 24” o.c. with one layer 5/8” gypsum wallboard board both sides. White maple wood cap with building standard finish and ½” MFD reveal painted black.
Demising Partitioning
5/8” gypsum wallboard attached to both sides of 3 5/8", 24 GA. metal studs at 16" o.c. to extend to underside of floor deck and be painted with smooth finish and semi-gloss paint. 4” scheduled rubber base on tenant side. Partition will include 2½ " sound insulation batts and caulking at floor one side. Provide pony wall above with gypsum board on one side only and with fire taped joints. Provide transfer ducts for ventilation as required.
Tenant Entry Doors
20 minute rated Single or pair of recessed 3'-0" x 8'-0" x 1-3/4"   solid core plain sliced white maple door(s) finished with clear coat finish. (Manuf. is Can-Dor). Entry doors to have 24" x 8'-0" x 1/4" clear tempered sidelite. Door and sidelite to have rated metal frame with city approved deluge system. Tenant entry carpet to be   Design Weave Sabre Classic.
Tenant Interior Doors
3'-0" x 8'-0" x 1-3/4" solid core maple door in a metal frame. (Frame Manuf is Western Integrated).

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Item
Product Description
Tenant Entrance Hardware
“Schlage L-Series” full mortise lever lockset with “Stanley” hinges, one “LCN” closer, with stop arm. One set smoke seal. Finish to be 630 (US32D). Double doors to have dust proof strike, auto flush bolt and wood astragal.
 
Tenant Interior Hardware
“Schlage D- Series #17” cylindrical, lever passage set, “Stanley” hinges, one “Hager” wall stop, three silencers by Sargent. Finish to be 630 (US32D).
 
Acoustical Ceiling
“Armstrong - Cirrus” suspended white 2' x 2' tegular lay-in tile ceiling tile with beveled edge in Armstrong-Prelude Series XL 15/16” grid. (Main runner #7301 heavy duty T). Ceiling height in all Tenant areas to be 9'-0". Scribe out at partition with continuous compressive gasket. Acoustical tile extends into tenant entry area.
 
Tenant Light Fixtures
Columbia model #P4D24-332G-MA38-S-EB8, 3 lamps, 2’ x 4’, 12 cell parabolic troffer, low iridescent
 
Light Fixtures Down lights
Prescolite model #CFT632EB-STF602, recessed downlight, triple tube
At tenant entry
 
Light Switches
Single pole “Decora Plus “switch with white rocker switch.
 
Telephone / Data Outlet
Building standard rough-in box and switches. Tenant is responsible for installation of all telephone and telecommunication cabling, wiring and equipment.
 
Electrical Convenience Outlet
Duplex wall outlet with white coverplate and plugs.
 
Exit Lights
Prescolite model # XT-3-D-EN-WH. Universal plastic double sided LED exit with emergency battery pack. Model # XT-3-R-EN-WH for single sided applications.
 
Heating, Ventilating, Air Conditioning (HVAC)
Supply, Titus Model #PAS
Return Air Diffusers, Titus model #PAR. Duct work as required with thermostat control in tenant areas. Any special requirements may result in additional cost to Tenant.
 
Floor Coverings
Design Weave, Lido and/or Sabre Classic carpet, direct glue installation. Or Mannington vinyl composition tile. 4” high straight rubber base at carpet areas and 4” coved rubber base at VCT areas.
 
Window Coverings
1" horizontal Levelor Riviera metal blinds or equal. No substitutions or deletions will be allowed. This is provided with the shell.
 
Fire Protection Sprinkler System
Concealed sprinkler head at gypsum board ceiling and semi-recessed at acoustical tile ceiling.
 
Signage
Building standard Tenant identification and suite number sign shall be provided.
 
Telephone Mounting Board
4' x 4' plywood mounting board painted to match wall.
 
Dedicated Electrical Outlet
 
Plumbing




Fire Alarm System

Security

110 volt dedicated circuit.

Sinks if requested by tenant. Options are:
Bar sink: Elkay #BLR-1516 with Model #LK2223 faucet and LK35 cup strainer
Large single bowl sink: Elkay #LR-1918 with Model #4101 faucet
Double bowl sink: Elkay #LR-3322 with Model #LK4101 faucet and LK35 cup strainer
Smoke detectors, horns and strobes as required by code. (To match building fixtures). Tenant fire alarm system tie-in to fire alarm module at each floor.
If additional security is a requirement by the tenant, the tenant will coordinate with their respective security equipment company for detailed requirements for inclusion into construction plans and schedule.
 


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CKING/1707823.1/14327.001



EXHIBIT D
RULES AND REGULATIONS
1.    PUBLIC AREAS: All public areas of the Project shall be under the sole and absolute control of the Landlord and Landlord shall have the exclusive right to regulate, modify and control these areas. The sidewalks, entrances, passages, and/or courtyard shall not be obstructed or used for any purpose other than ingress and egress. The halls, passages, entrances and roof are not for the use of the general public, and Landlord shall in all cases retain the right to control and prevent access thereto by all persons whose presence, in the judgment of the Landlord, shall be prejudicial to the safety, character, reputations or interest of the Project and its tenants, provided that nothing herein contained shall be construed to prevent such access by persons with whom the tenant(s) normally deal in the ordinary course of their business, unless such persons are engaged in illegal activities.
2.    PUBLIC DISTURBANCE: No Tenant shall make, or permit to be made, any unseemly or disturbing noises, sounds or vibrations, or disturb or interfere with occupants of this or neighboring buildings or premises or those having business with them, whether by use of any musical instrument, radio, phonograph, microphone, unusual noise or in any other way.
3.    NO AUCTION: No Tenant shall conduct any auction on the Premises. Tenant shall not store goods, wares, or merchandise on the Premises except for Tenant’s own personal use.
4.    TENANT REQUESTS: The requests of Tenant will be attended only upon written application at Landlord’s office. Use of the website, www.mcpaz.com is the preferred method of communication. Employees of Landlord shall not perform any work, or do anything outside their regular duties unless specific written instructions from Landlord is first had and obtained, and no employee shall admit any person (whether a tenant or otherwise), to any part of the Building, other than the Premises, without specific instructions from Landlord or Landlord’s agent. Landlord will direct electricians as to where and how telephone or wires are introduced. No boring or cutting for wires or string of wires will be allowed without written consent of the Landlord. No Tenant shall mark, paint, drill into, or in any way deface any part of its Premises, the Building or the Project.
5.    KEYS: All keys and key cards shall be returned to Landlord upon termination or earlier expiration of this Lease. Tenant shall not change the locks, or install other locks on the doors

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of the Premises or elsewhere. All required changes must be made by Landlord’s staff. In the event of loss of any keys so furnished, such Tenant shall pay to the Landlord the cost of replacing the same or of changing the lock or locks opened by such lost key if Landlord shall deem it necessary to make a change.
6.    LOCKING OF PREMISES: Tenant shall see that the doors on the Premises are closed and securely locked before leaving the Premises. All lights, water faucets, coffee makers or other small electrical appliances are to be turned off as well.
7.    SIGNAGE:    Tenant shall place, affix, or attach on any door or wall of the Building exposed to the public only those identification markers and other pre-approved by Landlord as to style, lettering, size and color. Landlord reserves the right to place any such identification markers and signs on Tenant’s doors and all the cost thereof shall be billed to Tenant. Directories will be placed by Landlord, at its own expense, in conspicuous places in the Building. No other directories shall be permitted, unless previously consented to by Landlord in writing. Landlord shall have the right to prohibit any advertising by any tenant, which, in the Landlord’s opinion tends to impair the reputation of the Project or its desirability as an office building. Upon written notice from Landlord, any tenant shall refrain from or discontinue such advertising.
8.    FIRE SAFETY: No Tenant shall do or permit anything to be done in its Premises, or keep anything therein which shall in any way increase the rate of fire insurance on the building or on the property kept there, or obstruct or interfere with the rights of other tenants, or in any way injure or annoy them, or conflict with the regulations of the Fire Department or the fire laws, or with any insurance policy upon the Building or any part thereof, or with any rules or ordinances established by the local health authority or other governmental authority. Tenant shall not hang or cause item to be draped within 18” of the ceiling grid per Tempe City Fire code, thereby impeding flow of fire heads.
9.    COMMON AREAS: All parking areas, pedestrian walkways, plazas and other public areas forming a part of the Project shall be under the sole and absolute control of Landlord with exclusive right to regulate and control these areas. Tenant agrees to conform to the rules and regulations that may be established by Landlord for those areas from time to time. Landlord shall have the right to control and operate the public portions of the Project, and the public facilities, and

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heating and air conditioning, as well as facilities furnished for the common use of the tenants, in such manner, as it deems best for the benefit of tenants generally.
10.    UTILITIES: Tenant shall not use any method of heating or air conditioning other than the units installed by Landlord to serve the Premises. Fans or space heaters are not permitted.
11.    PLUMBING: The toilets, wash basins and other plumbing fixtures shall not be used for any purpose other than those for which they were constructed and no sweepings, rubbish, rags or other substance shall be thrown therein. All damage resulting from any misuse of fixtures shall be borne by any Tenant whose employees, agents or visitors shall have caused the same.
12.    VEHICLES, COOKING, PETS: No bicycles, or animals of any kind shall be brought into the Premises, and except for any restaurant tenant permitted by Landlord to do so, no cooking shall be done or permitted by any Tenant on the Premises and/or the Building except for the preparation of coffee, tea, hot chocolate or similar items or items which can be prepared in a microwave oven, for Tenant, its employees and business visitors. Tenant shall not cause or permit any unreasonable odors to escape the Premises. Per Tempe City Code, bicycle racks are provided on-site to be used for securing same.
13.    FURNITURE MOVES: All removals or the carrying in or out of any safes, freight, furniture, or bulky matter of any description must take place during the hours which Landlord may establish from time to time. The moving of safes or other fixtures or bulky matter of any kind must be made upon previous notice to the property manager of the Project and under their supervision; the persons employed by any tenant for such work must be acceptable to Landlord. Landlord reserves the right to inspect all safes, freight or other bulky articles to be brought into the Building. Landlord reserve the right to prohibit or impose conditions upon the installation of heavy objects, which might overload the Building floors. The scheduling of tenant move-ins shall be subject to the reasonable discretion of the Landlord. All such moves must take place using the freight elevator(s), and never in the passenger elevators.
14.    SMOKING RESTRICTIONS: Smoking within the Building is prohibited. Smoking shall be permitted only in an exterior portion of the Common Area as designated by Landlord.

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15.    JANITORIAL: All cleaning and janitorial services for the Premises shall be provided exclusively through Landlord, five nights per week. Day porter services are available Monday – Friday as agreed upon between Tenant and Landlord, and billed accordingly.
16.    CANVASSING: Canvassing, soliciting and peddling in the Project are prohibited. Tenant shall cooperate to prevent such activities. Landlord reserves the right to prohibit personal goods and services vendors from access to the Project except upon such reasonable terms and conditions including, but not limited to, the payment of a reasonable fee and provision for insurance coverage, as are related to the safety, care and cleanliness of the Project, the preservation of good order therein, and the relief of any financial or other burden on the Landlord occasioned by the presence of such vendors who may be present at any one time in the Project.
17.    SECURITY: Landlord will not be responsible for any lost or stolen property, equipment, money, or jewelry from the Premises or from public rooms, regardless of whether such loss occurs when the area is locked against entry.
18.    MAINTENANCE REPAIRS: All type of maintenance and repair, painting and picture hanging is available through the Landlord. Please contact building manager for list of charges.
19.    DEADLY WEAPONS. No firearms, explosives or deadly weapons of any kind are allowed in the Project, and Tenant shall enforce this prohibition as to its employees and invitees.
20.    AMENDMENT: Landlord reserves the right at any time to rescind any one or more of these Rules and Regulations and to make such other and further reasonable Rules and Regulations as, in Landlord’s judgment, may from time to time be necessary for the safety, care and cleanliness of the Premises, the Project, and the preservation of order therein. In the event Landlord makes any changes in the Rules and Regulations, such changes shall be reasonable, and shall not have the effect of modifying or amending any of the provisions of the Lease.


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EXHIBIT D-1
PARKING RULES AND REGULATIONS
Pursuant to section 3.4 of the Papago Buttes Corporate Plaza Office Lease (“the Lease”) effective September 1, 2008, the following set of Procedures and Requirements for Parking shall be effective for all tenant, invitee and visitor parking in Papago Buttes Corporate Plaza (the Project”):
1.
Landlord will assign Reserved Parking Spaces to each tenant as provided in its Lease, marking said parking spaces with a sign bearing the Tenant’s name and/or individual name, as appropriate.
2.
Landlord will provide to each tenant the number of parking passes required by its Lease.   The pass shall be attached to the rearview mirror of the vehicle, and shall be visible at all times when parked on the Project. Each parking pass will have an assigned number, and each tenant will be responsible for distributing the parking passes to their employees.  Tenant will be responsible for maintaining a log of employees to whom a parking pass has been issued, and for retrieving parking passes when an employee leaves the employment of Tenant. Initial parking passes will be provided at no cost to the Tenant. Additional parking passes will be provided at a cost of $15.00 per pass. NO TEMPORARY PASSES WILL BE PROVIDED. IN THE EVENT THAT AN EMPLOYEE AT ANY TIME DOES NOT HAVE THEIR PASS AVAILABLE, THEY WILL BE REQUIRED TO PARK ONLY IN THE UNRESERVED SPACES THROUGHOUT THE PROJECT.
3.
Only vehicles with a blue colored parking pass will be allowed to park in the in blue colored area of the parking garage.  The blue colored area is located on the first, second and third floor of the parking garage. Any vehicle parked in the blue colored area without an appropriate parking pass will be towed at the owner’s expense
4.
The Tenant shall be responsible for notifying the Landlord of any unauthorized parking in a reserved parking space.  The Tenant will provide security with a description of vehicle, including make, color and license plate number.  The Landlord shall have the trespassing vehicle ticketed and/or towed.
5.
Parking areas within the parking garage shall be used only for parking vehicles no larger than full sized passenger automobiles.  No oversized vehicles or trailers are allowed within the blue colored area of the garage.
6.
Tenant or tenant’s employees shall be required to register their vehicle with security. Landlord will not provide badges or parking passes to Tenant until information regarding the vehicle is received. If any employee of Tenant has more than one vehicle they wish to park on the Project, all such vehicles must be registered and the parking pass displayed in the vehicle. Unregistered vehicles or vehicles without a parking pass will be towed at owner’s expense.
7.
Tenant shall not permit or allow any vehicle belonging to or controlled by Tenant or its employees, suppliers, shippers, customers, or invitees to be loaded, unloaded or parked in areas other than those designated by Landlord for such activities. Vehicles not in compliance will be towed at the owner’s expense.
8.
Landlord reserves the right to refuse the distribution of parking passes to any person or entity that refuses to comply with these Rules and Regulations.
9.
Tenant’s employees not assigned a blue colored parking pass may park only in any available overflow space on the Project. Some of the unreserved overflow parking will be located in the parking garage and marked in white. The entire roof of the parking garage is overflow parking, which will be available exclusively on a first-come, first-serve basis. There are also some spaces around the buildings that are available as overflow parking, as set forth on the attached diagram.
10.
Landlord will provide visitor parking in front of each building, which will be marked with a “Visitor” sign. Some visitor parking will be limited to 2 hours and some will be limited to 4 hours. Tenant must notify Security if a visitor will be on Project for longer

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than the visitor parking allows, and Security will advise that visitor what parking area is then available.  TENANT’S EMPLOYEES ARE NOT ALLOWED TO PARK IN VISITOR SPACES. ALL EMPLOYEE VEHICLES PARKED IN A VISITOR AREA WILL BE TOWED BY LANDLORD AT THE EMPLOYEE’S EXPENSE. 
11.
Users of the parking areas will obey all posted signs and park only in the areas designated for vehicle parking.
12.
Unless otherwise instructed, every person using the parking areas is required to park and lock his own vehicle.  Landlord will not be responsible for any damage to vehicles, injury to persons or loss of property, all of which risks are assumed by the party using the parking areas.
13.
The repair or maintenance of vehicles in the parking areas or Common Areas is strictly prohibited.   Windshield Repair Companies, Mobile Pit Stop, AAA or other roadside assistance companies must first check in with Security to be allowed on the Project.
14.
Tenant shall distribute a copy of this Addendum to each of its employees, and shall at all times be responsible for ensuring that its employees, agents visitors and invitees comply with all applicable parking rules, regulations, laws and agreements.
15.
Landlord reserves the right to modify the parking rules set forth in this Addendum, and to adopt such other reasonable and non-discriminatory rules and regulations as it may deem necessary for the proper operation of the parking areas.
16.
Such parking use as is herein provided is merely a use license, and no bailment is intended or shall be created hereby.           
17.
Any vehicle remaining on the Project longer than seven (7) days shall be parked only in the vehicle owner’s reserved parking space. Any unregistered vehicle left in the parking overnight, or not in the appropriate assigned space, will be towed at the owner’s expense .


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EXHIBIT E
RESERVED PARKING SPACE LOCATIONS

EXHIBIT108_IMAGE3.JPG
Subject to reasonable relocation by Landlord following written notice


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EXHIBIT F-1
Lease Termination Calculations
 
Lease Square Footage:
 
67,275

 
 
 
Lease Commissions - Installment 1:
 

$7.55

$507,716.02
4/1/2016
 
Lease Commissions - Installment 2:
 

$7.55

$507,716.02
7/1/2016
 
Tenant Improvement - Installment 1:
 

$7.00

$470,925.00
6/1/2017
 
Tenant Improvement - Installment 2:
 

$5.00

$336,375.00
6/1/2019
 
Rent Abatement:
 

$10.42

$700,781.25
7/1/2016
 
Interest Rate:
 
6.00
%
 
 
Lease
Calendar
 
 
 
 
Month
Month
Payment
Interest
Principal
Balance
-3
3/31/2016
 
 
 
$
507,716.02

-2
4/1/2016
$
0.00

$
2,538.58

$
0.00

$
510,254.60

-1
5/1/2016
$
0.00

$
2,551.27

$
0.00

$
512,805.87

0
6/1/2016
$
0.00

$
2,564.03

$
0.00

$
515,369.90

1
7/1/2016
$
0.00

$
2,576.85

$
140,156.25

$
1,165,819.01

2
8/1/2016
$
0.00

$
5,829.10

$
140,156.25

$
1,311,804.36

3
9/1/2016
$
0.00

$
6,559.02

$
140,156.25

$
1,458,519.63

4
10/1/2016
$
0.00

$
7,292.60

$
140,156.25

$
1,605,968.48

5
11/1/2016
$
0.00

$
8,029.84

$
140,156.25

$
1,754,154.57

6
12/1/2016
$
(27,804.84
)
$
8,770.77

$
(19,034.07
)
$
1,735,120.50

7
1/1/2017
$
(27,804.84
)
$
8,717.25

$
(19,087.59
)
$
1,716,032.91

8
2/1/2017
$
(27,804.84
)
$
8,663.47

$
(19,141.38
)
$
1,696,891.54

9
3/1/2017
$
(27,804.84
)
$
8,609.41

$
(19,195.43
)
$
1,677,696.11

10
4/1/2017
$
(27,804.84
)
$
8,555.08

$
(19,249.76
)
$
1,658,446.35

11
5/1/2017
$
(27,804.84
)
$
8,500.48

$
(19,304.36
)
$
1,639,141.99

12
6/1/2017
$
(27,804.84
)
$
8,445.61

$
(19,359.23
)
$
2,090,707.76

13
7/1/2017
$
(27,804.84
)
$
10,568.18

$
(17,236.66
)
$
2,073,471.11

14
8/1/2017
$
(27,804.84
)
$
10,498.38

$
(17,306.46
)
$
2,056,164.64

15
9/1/2017
$
(27,804.84
)
$
10,428.22

$
(17,376.62
)
$
2,038,788.02

16
10/1/2017
$
(27,804.84
)
$
10,357.72

$
(17,447.12
)
$
2,021,340.90

17
11/1/2017
$
(27,804.84
)
$
10,286.86

$
(17,517.98
)
$
2,003,822.92

18
12/1/2017
$
(27,804.84
)
$
10,215.65

$
(17,589.19
)
$
1,986,233.72

19
1/1/2018
$
(27,804.84
)
$
10,144.08

$
(17,660.76
)
$
1,968,572.96

20
2/1/2018
$
(27,804.84
)
$
10,072.15

$
(17,732.69
)
$
1,950,840.27

21
3/1/2018
$
(27,804.84
)
$
9,999.87

$
(17,804.97
)
$
1,933,035.30

22
4/1/2018
$
(27,804.84
)
$
9,927.22

$
(17,877.62
)
$
1,915,157.68

23
5/1/2018
$
(27,804.84
)
$
9,854.21

$
(17,950.63
)
$
1,897,207.04

24
6/1/2018
$
(27,804.84
)
$
9,780.83

$
(18,024.01
)
$
1,879,183.04

25
7/1/2018
$
(27,804.84
)
$
9,707.09

$
(18,097.75
)
$
1,861,085.29

26
8/1/2018
$
(27,804.84
)
$
9,632.98

$
(18,171.86
)
$
1,842,913.43

27
9/1/2018
$
(27,804.84
)
$
9,558.50

$
(18,246.34
)
$
1,824,667.08

28
10/1/2018
$
(27,804.84
)
$
9,483.64

$
(18,321.20
)
$
1,806,345.89

29
11/1/2018
$
(27,804.84
)
$
9,408.42

$
(18,396.42
)
$
1,787,949.46

30
12/1/2018
$
(27,804.84
)
$
9,332.81

$
(18,472.03
)
$
1,769,477.43

31
1/1/2019
$
(27,804.84
)
$
9,256.83

$
(18,548.01
)
$
1,750,929.42

32
2/1/2019
$
(27,804.84
)
$
9,180.47

$
(18,624.37
)
$
1,732,305.05

33
3/1/2019
$
(27,804.84
)
$
9,103.72

$
(18,701.12
)
$
1,713,603.93

34
4/1/2019
$
(27,804.84
)
$
9,026.60

$
(18,778.25
)
$
1,694,825.69

35
5/1/2019
$
(27,804.84
)
$
8,949.08

$
(18,855.76
)
$
1,675,969.93

36
6/1/2019
$
(27,804.84
)
$
8,871.18

$
(18,933.66
)
$
1,993,411.27


CKING/1707823.1/14327.001



37
7/1/2019
(27,804.84
)
9,967.06

(17,837.78
)
1,975,573.48

38
8/1/2019
(27,804.84
)
9,877.87

(17,926.97
)
1,957,646.51

39
9/1/2019
(27,804.84
)
9,788.23

(18,016.61
)
1,939,629.90

40
10/1/2019
(27,804.84
)
9,698.15

(18,106.69
)
1,921,523.21

41
11/1/2019
(27,804.84
)
9,607.62

(18,197.23
)
1,903,325.98

42
12/1/2019
(27,804.84
)
9,516.63

(18,288.21
)
1,885,037.77

43
1/1/2020
(27,804.84
)
9,425.19

(18,379.65
)
1,866,658.12

44
2/1/2020
(27,804.84
)
9,333.29

(18,471.55
)
1,848,186.57

45
3/1/2020
(27,804.84
)
9,240.93

(18,563.91
)
1,829,622.66

46
4/1/2020
(27,804.84
)
9,148.11

(18,656.73
)
1,810,965.93

47
5/1/2020
(27,804.84
)
9,054.83

(18,750.01
)
1,792,215.92

48
6/1/2020
(27,804.84
)
8,961.08

(18,843.76
)
1,773,372.16

49
7/1/2020
(27,804.84
)
8,866.86

(18,937.98
)
1,754,434.18

50
8/1/2020
(27,804.84
)
8,772.17

(19,032.67
)
1,735,401.51

51
9/1/2020
(27,804.84
)
8,677.01

(19,127.83
)
1,716,273.67

52
10/1/2020
(27,804.84
)
8,581.37

(19,223.47
)
1,697,050.20

53
11/1/2020
(27,804.84
)
8,485.25

(19,319.59
)
1,677,730.61

54
12/1/2020
(27,804.84
)
8,388.65

(19,416.19
)
1,658,314.42

55
1/1/2021
(27,804.84
)
8,291.57

(19,513.27
)
1,638,801.15

56
2/1/2021
(27,804.84
)
8,194.01

(19,610.84
)
1,619,190.32

57
3/1/2021
(27,804.84
)
8,095.95

(19,708.89
)
1,599,481.43

58
4/1/2021
(27,804.84
)
7,997.41

(19,807.43
)
1,579,673.99

59
5/1/2021
(27,804.84
)
7,898.37

(19,906.47
)
1,559,767.52

60
6/1/2021
(27,804.84
)
7,798.84

(20,006.00
)
1,539,761.52

61
7/1/2021
(27,804.84
)
7,698.81

(20,106.03
)
1,519,655.48

62
8/1/2021
(27,804.84
)
7,598.28

(20,206.56
)
1,499,448.92

63
9/1/2021
(27,804.84
)
7,497.24

(20,307.60
)
1,479,141.32

64
10/1/2021
(27,804.84
)
7,395.71

(20,409.13
)
1,458,732.19

65
11/1/2021
(27,804.84
)
7,293.66

(20,511.18
)
1,438,221.01

66
12/1/2021
(27,804.84
)
7,191.11

(20,613.74
)
1,417,607.27

67
1/1/2022
(27,804.84
)
7,088.04

(20,716.80
)
1,396,890.47

68
2/1/2022
(27,804.84
)
6,984.45

(20,820.39
)
1,376,070.08

69
3/1/2022
(27,804.84
)
6,880.35

(20,924.49
)
1,355,145.59

70
4/1/2022
(27,804.84
)
6,775.73

(21,029.11
)
1,334,116.47

71
5/1/2022
(27,804.84
)
6,670.58

(21,134.26
)
1,312,982.21

72
6/1/2022
(27,804.84
)
6,564.91

(21,239.93
)
1,291,742.28

73
7/1/2022
(27,804.84
)
6,458.71

(21,346.13
)
1,270,396.15

74
8/1/2022
(27,804.84
)
6,351.98

(21,452.86
)
1,248,943.29

75
9/1/2022
(27,804.84
)
6,244.72

(21,560.12
)
1,227,383.17

76
10/1/2022
(27,804.84
)
6,136.92

(21,667.93
)
1,205,715.24

77
11/1/2022
(27,804.84
)
6,028.58

(21,776.27
)
1,183,938.98

78
12/1/2022
(27,804.84
)
5,919.69

(21,885.15
)
1,162,053.83

79
1/1/2023
(27,804.84
)
5,810.27

(21,994.57
)
1,140,059.26

80
2/1/2023
(27,804.84
)
5,700.30

(22,104.54
)
1,117,954.71

81
3/1/2023
(27,804.84
)
5,589.77

(22,215.07
)
1,095,739.65

82
4/1/2023
(27,804.84
)
5,478.70

(22,326.14
)
1,073,413.50

83
5/1/2023
(27,804.84
)
5,367.07

(22,437.77
)
1,050,975.73

84
6/1/2023
(27,804.84
)
5,254.88

(22,549.96
)
1,028,425.77

85
7/1/2023
(27,804.84
)
5,142.13

(22,662.71
)
1,005,763.05

86
8/1/2023
(27,804.84
)
5,028.82

(22,776.03
)
982,987.03

87
9/1/2023
(27,804.84
)
4,914.94

(22,889.91
)
960,097.12

88
10/1/2023
(27,804.84
)
4,800.49

(23,004.36
)
937,092.77

89
11/1/2023
(27,804.84
)
4,685.46

(23,119.38
)
913,973.39

90
12/1/2023
(27,804.84
)
4,569.87

(23,234.97
)
890,738.42

91
1/1/2024
(27,804.84
)
4,453.69

(23,351.15
)
867,387.27

92
2/1/2024
(27,804.84
)
4,336.94

(23,467.90
)
843,919.36


CKING/1707823.1/14327.001



93
3/1/2024
$
(27,804.84
)
$
4,219.60

$
(23,585.24
)
$
820,334.12

94
4/1/2024
$
(27,804.84
)
$
4,101.67

$
(23,703.17
)
$
796,630.95

95
5/1/2024
$
(27,804.84
)
$
3,983.15

$
(23,821.69
)
$
772,809.26

96
6/1/2024
$
(27,804.84
)
$
3,864.05

$
(23,940.79
)
$
748,868.46

97
7/1/2024
$
(27,804.84
)
$
3,744.34

$
(24,060.50
)
$
724,807.97

98
8/1/2024
$
(27,804.84
)
$
3,624.04

$
(24,180.80
)
$
700,627.16

99
9/1/2024
$
(27,804.84
)
$
3,503.14

$
(24,301.71
)
$
676,325.46

100
10/1/2024
$
(27,804.84
)
$
3,381.63

$
(24,423.21
)
$
651,902.24

101
11/1/2024
$
(27,804.84
)
$
3,259.51

$
(24,545.33
)
$
627,356.91

102
12/1/2024
$
(27,804.84
)
$
3,136.78

$
(24,668.06
)
$
602,688.86

103
1/1/2025
$
(27,804.84
)
$
3,013.44

$
(24,791.40
)
$
577,897.46

104
2/1/2025
$
(27,804.84
)
$
2,889.49

$
(24,915.35
)
$
552,982.11

105
3/1/2025
$
(27,804.84
)
$
2,764.91

$
(25,039.93
)
$
527,942.18

106
4/1/2025
$
(27,804.84
)
$
2,639.71

$
(25,165.13
)
$
502,777.05

107
5/1/2025
$
(27,804.84
)
$
2,513.89

$
(25,290.96
)
$
477,486.09

108
6/1/2025
$
(27,804.84
)
$
2,387.43

$
(25,417.41
)
$
452,068.68

109
7/1/2025
$
(27,804.84
)
$
2,260.34

$
(25,544.50
)
$
426,524.18

110
8/1/2025
$
(27,804.84
)
$
2,132.62

$
(25,672.22
)
$
400,851.96

111
9/1/2025
$
(27,804.84
)
$
2,004.26

$
(25,800.58
)
$
375,051.38

112
10/1/2025
$
(27,804.84
)
$
1,875.26

$
(25,929.58
)
$
349,121.79

113
11/1/2025
$
(27,804.84
)
$
1,745.61

$
(26,059.23
)
$
323,062.56

114
12/1/2025
$
(27,804.84
)
$
1,615.31

$
(26,189.53
)
$
296,873.03

115
1/1/2026
$
(27,804.84
)
$
1,484.37

$
(26,320.48
)
$
270,552.56

116
2/1/2026
$
(27,804.84
)
$
1,352.76

$
(26,452.08
)
$
244,100.48

117
3/1/2026
$
(27,804.84
)
$
1,220.50

$
(26,584.34
)
$
217,516.14

118
4/1/2026
$
(27,804.84
)
$
1,087.58

$
(26,717.26
)
$
190,798.88

119
5/1/2026
$
(27,804.84
)
$
953.99

$
(26,850.85
)
$
163,948.03

120
6/1/2026
$
(27,804.84
)
$
819.74

$
(26,985.10
)
$
136,962.93

121
7/1/2026
$
(27,804.84
)
$
684.81

$
(27,120.03
)
$
109,842.90

122
8/1/2026
$
(27,804.84
)
$
549.21

$
(27,255.63
)
$
82,587.28

123
9/1/2026
$
(27,804.84
)
$
412.94

$
(27,391.90
)
$
55,195.37

124
10/1/2026
$
(27,804.84
)
$
275.98

$
(27,528.86
)
$
27,666.51

125
11/1/2026
$
(27,804.84
)
$
138.33

$
(27,666.51
)
$
0.00

 
 
 
 
 
 



CKING/1707823.1/14327.001



EXHIBIT F-2
LEASE TERMINATION CALCULATIONS
 
Lease Square Footage:
 
67,275
 
 
 
Lease Commissions - Installment 1:
 
7.55

507,716.02

4/1/2016
 
Lease Commissions - Installment 2:
 
7.55

507,716.02

7/1/2016
Tenant Improvement - Installment 1:
 
7.00

470,925.00

6/1/2019
Tenant Improvement - Installment 2:
 
5.00

336,375.00

6/1/2019
 
Rent Abatement:
 
10.42

700,781.25

7/1/2016
 
Interest Rate:
 
0.06

 
 
Lease
Calendar
 
 
 
 
Month
Month
Payment
Interest
Principal
Balance
-3
3/31/2016
 
 
 
$
507,716.02

-2
4/1/2016
$
0.00

$
2,538.58

$
0.00

$
510,254.60

-1
5/1/2016
$
0.00

$
2,551.27

$
0.00

$
512,805.87

0
6/1/2016
$
0.00

$
2,564.03

$
0.00

$
515,369.90

1
7/1/2016
$
0.00

$
2,576.85

$
140,156.25

$
1,165,819.01

2
8/1/2016
$
0.00

$
5,829.10

$
140,156.25

$
1,311,804.36

3
9/1/2016
$
0.00

$
6,559.02

$
140,156.25

$
1,458,519.63

4
10/1/2016
$
0.00

$
7,292.60

$
140,156.25

$
1,605,968.48

5
11/1/2016
$
0.00

$
8,029.84

$
140,156.25

$
1,754,154.57

6
12/1/2016
$
(27,336.01
)
$
8,770.77

$
(18,565.24
)
$
1,735,589.33

7
1/1/2017
$
(27,336.01
)
$
8,717.25

$
(18,618.76
)
$
1,716,970.58

8
2/1/2017
$
(27,336.01
)
$
8,663.47

$
(18,672.54
)
$
1,698,298.03

9
3/1/2017
$
(27,336.01
)
$
8,609.41

$
(18,726.60
)
$
1,679,571.43

10
4/1/2017
$
(27,336.01
)
$
8,555.08

$
(18,780.93
)
$
1,660,790.50

11
5/1/2017
$
(27,336.01
)
$
8,500.48

$
(18,835.53
)
$
1,641,954.98

12
6/1/2017
$
(27,336.01
)
$
8,445.61

$
(18,890.40
)
$
1,623,064.58

13
7/1/2017
$
(27,336.01
)
$
8,390.47

$
(18,945.54
)
$
1,604,119.04

14
8/1/2017
$
(27,336.01
)
$
8,335.05

$
(19,000.96
)
$
1,585,118.07

15
9/1/2017
$
(27,336.01
)
$
8,279.35

$
(19,056.66
)
$
1,566,061.41

16
10/1/2017
$
(27,336.01
)
$
8,223.37

$
(19,112.64
)
$
1,546,948.77

17
11/1/2017
$
(27,336.01
)
$
8,167.12

$
(19,168.90
)
$
1,527,779.88

18
12/1/2017
$
(27,336.01
)
$
8,110.58

$
(19,225.43
)
$
1,508,554.44

19
1/1/2018
$
(27,336.01
)
$
8,053.76

$
(19,282.25
)
$
1,489,272.19

20
2/1/2018
$
(27,336.01
)
$
7,996.65

$
(19,339.36
)
$
1,469,932.83

21
3/1/2018
$
(27,336.01
)
$
7,939.26

$
(19,396.75
)
$
1,450,536.08

22
4/1/2018
$
(27,336.01
)
$
7,881.58

$
(19,454.43
)
$
1,431,081.65

23
5/1/2018
$
(27,336.01
)
$
7,823.62

$
(19,512.39
)
$
1,411,569.26

24
6/1/2018
$
(27,336.01
)
$
7,765.36

$
(19,570.65
)
$
1,391,998.61

25
7/1/2018
$
(27,336.01
)
$
7,706.82

$
(19,629.19
)
$
1,372,369.42

26
8/1/2018
$
(27,336.01
)
$
7,647.98

$
(19,688.03
)
$
1,352,681.39

27
9/1/2018
$
(27,336.01
)
$
7,588.84

$
(19,747.17
)
$
1,332,934.22

28
10/1/2018
$
(27,336.01
)
$
7,529.41

$
(19,806.60
)
$
1,313,127.62

29
11/1/2018
$
(27,336.01
)
$
7,469.69

$
(19,866.32
)
$
1,293,261.30

30
12/1/2018
$
(27,336.01
)
$
7,409.66

$
(19,926.35
)
$
1,273,334.95

31
1/1/2019
$
(27,336.01
)
$
7,349.34

$
(19,986.67
)
$
1,253,348.28

32
2/1/2019
$
(27,336.01
)
$
7,288.71

$
(20,047.30
)
$
1,233,300.98

33
3/1/2019
$
(27,336.01
)
$
7,227.78

$
(20,108.23
)
$
1,213,192.75

34
4/1/2019
$
(27,336.01
)
$
7,166.55

$
(20,169.47
)
$
1,193,023.28

35
5/1/2019
$
(27,336.01
)
$
7,105.00

$
(20,231.01
)
$
1,172,792.27

36
6/1/2019
$
(27,336.01
)
$
7,043.16

$
(20,292.85
)
$
1,959,799.42

37
7/1/2019
$
(27,336.01
)
$
9,799.00

$
(17,537.01
)
$
1,942,262.41

38
8/1/2019
$
(27,336.01
)
$
9,711.31

$
(17,624.70
)
$
1,924,637.71

39
9/1/2019
$
(27,336.01
)
$
9,623.19

$
(17,712.82
)
$
1,906,924.88

40
10/1/2019
$
(27,336.01
)
$
9,534.62

$
(17,801.39
)
$
1,889,123.50

41
11/1/2019
$
(27,336.01
)
$
9,445.62

$
(17,890.39
)
$
1,871,233.11

42
12/1/2019
$
(27,336.01
)
$
9,356.17

$
(17,979.85
)
$
1,853,253.26

43
1/1/2020
$
(27,336.01
)
$
9,266.27

$
(18,069.74
)
$
1,835,183.52

44
2/1/2020
$
(27,336.01
)
$
9,175.92

$
(18,160.09
)
$
1,817,023.42

45
3/1/2020
$
(27,336.01
)
$
9,085.12

$
(18,250.89
)
$
1,798,772.53

46
4/1/2020
$
(27,336.01
)
$
8,993.86

$
(18,342.15
)
$
1,780,430.38

47
5/1/2020
$
(27,336.01
)
$
8,902.15

$
(18,433.86
)
$
1,761,996.52


CKING/1707823.1/14327.001



48
6/1/2020
$
(27,336.01
)
$
8,809.98

$
(18,526.03
)
$
1,743,470.49

49
7/1/2020
$
(27,336.01
)
$
8,717.35

$
(18,618.66
)
$
1,724,851.84

50
8/1/2020
$
(27,336.01
)
$
8,624.26

$
(18,711.75
)
$
1,706,140.08

51
9/1/2020
$
(27,336.01
)
$
8,530.70

$
(18,805.31
)
$
1,687,334.77

52
10/1/2020
$
(27,336.01
)
$
8,436.67

$
(18,899.34
)
$
1,668,435.44

53
11/1/2020
$
(27,336.01
)
$
8,342.18

$
(18,993.83
)
$
1,649,441.60

54
12/1/2020
$
(27,336.01
)
$
8,247.21

$
(19,088.80
)
$
1,630,352.80

55
1/1/2021
$
(27,336.01
)
$
8,151.76

$
(19,184.25
)
$
1,611,168.55

56
2/1/2021
$
(27,336.01
)
$
8,055.84

$
(19,280.17
)
$
1,591,888.39

57
3/1/2021
$
(27,336.01
)
$
7,959.44

$
(19,376.57
)
$
1,572,511.82

58
4/1/2021
$
(27,336.01
)
$
7,862.56

$
(19,473.45
)
$
1,553,038.36

59
5/1/2021
$
(27,336.01
)
$
7,765.19

$
(19,570.82
)
$
1,533,467.55

60
6/1/2021
$
(27,336.01
)
$
7,667.34

$
(19,668.67
)
$
1,513,798.87

61
7/1/2021
$
(27,336.01
)
$
7,568.99

$
(19,767.02
)
$
1,494,031.86

62
8/1/2021
$
(27,336.01
)
$
7,470.16

$
(19,865.85
)
$
1,474,166.00

63
9/1/2021
$
(27,336.01
)
$
7,370.83

$
(19,965.18
)
$
1,454,200.82

64
10/1/2021
$
(27,336.01
)
$
7,271.00

$
(20,065.01
)
$
1,434,135.82

65
11/1/2021
$
(27,336.01
)
$
7,170.68

$
(20,165.33
)
$
1,413,970.49

66
12/1/2021
$
(27,336.01
)
$
7,069.85

$
(20,266.16
)
$
1,393,704.33

67
1/1/2022
$
(27,336.01
)
$
6,968.52

$
(20,367.49
)
$
1,373,336.84

68
2/1/2022
$
(27,336.01
)
$
6,866.68

$
(20,469.33
)
$
1,352,867.51

69
3/1/2022
$
(27,336.01
)
$
6,764.34

$
(20,571.67
)
$
1,332,295.84

70
4/1/2022
$
(27,336.01
)
$
6,661.48

$
(20,674.53
)
$
1,311,621.31

71
5/1/2022
$
(27,336.01
)
$
6,558.11

$
(20,777.90
)
$
1,290,843.40

72
6/1/2022
$
(27,336.01
)
$
6,454.22

$
(20,881.79
)
$
1,269,961.61

73
7/1/2022
$
(27,336.01
)
$
6,349.81

$
(20,986.20
)
$
1,248,975.41

74
8/1/2022
$
(27,336.01
)
$
6,244.88

$
(21,091.13
)
$
1,227,884.27

75
9/1/2022
$
(27,336.01
)
$
6,139.42

$
(21,196.59
)
$
1,206,687.68

76
10/1/2022
$
(27,336.01
)
$
6,033.44

$
(21,302.57
)
$
1,185,385.11

77
11/1/2022
$
(27,336.01
)
$
5,926.93

$
(21,409.09
)
$
1,163,976.03

78
12/1/2022
$
(27,336.01
)
$
5,819.88

$
(21,516.13
)
$
1,142,459.89

79
1/1/2023
$
(27,336.01
)
$
5,712.30

$
(21,623.71
)
$
1,120,836.18

80
2/1/2023
$
(27,336.01
)
$
5,604.18

$
(21,731.83
)
$
1,099,104.35

81
3/1/2023
$
(27,336.01
)
$
5,495.52

$
(21,840.49
)
$
1,077,263.86

82
4/1/2023
$
(27,336.01
)
$
5,386.32

$
(21,949.69
)
$
1,055,314.17

83
5/1/2023
$
(27,336.01
)
$
5,276.57

$
(22,059.44
)
$
1,033,254.73

84
6/1/2023
$
(27,336.01
)
$
5,166.27

$
(22,169.74
)
$
1,011,085.00

85
7/1/2023
$
(27,336.01
)
$
5,055.42

$
(22,280.59
)
$
988,804.41

86
8/1/2023
$
(27,336.01
)
$
4,944.02

$
(22,391.99
)
$
966,412.42

87
9/1/2023
$
(27,336.01
)
$
4,832.06

$
(22,503.95
)
$
943,908.47

88
10/1/2023
$
(27,336.01
)
$
4,719.54

$
(22,616.47
)
$
921,292.00

89
11/1/2023
$
(27,336.01
)
$
4,606.46

$
(22,729.55
)
$
898,562.45

90
12/1/2023
$
(27,336.01
)
$
4,492.81

$
(22,843.20
)
$
875,719.26

91
1/1/2024
$
(27,336.01
)
$
4,378.60

$
(22,957.41
)
$
852,761.84

92
2/1/2024
$
(27,336.01
)
$
4,263.81

$
(23,072.20
)
$
829,689.64

93
3/1/2024
$
(27,336.01
)
$
4,148.45

$
(23,187.56
)
$
806,502.08

94
4/1/2024
$
(27,336.01
)
$
4,032.51

$
(23,303.50
)
$
783,198.58

95
5/1/2024
$
(27,336.01
)
$
3,915.99

$
(23,420.02
)
$
759,778.56

96
6/1/2024
$
(27,336.01
)
$
3,798.89

$
(23,537.12
)
$
736,241.44

97
7/1/2024
$
(27,336.01
)
$
3,681.21

$
(23,654.80
)
$
712,586.64

98
8/1/2024
$
(27,336.01
)
$
3,562.93

$
(23,773.08
)
$
688,813.56

99
9/1/2024
$
(27,336.01
)
$
3,444.07

$
(23,891.94
)
$
664,921.62

100
10/1/2024
$
(27,336.01
)
$
3,324.61

$
(24,011.40
)
$
640,910.21

101
11/1/2024
$
(27,336.01
)
$
3,204.55

$
(24,131.46
)
$
616,778.75

102
12/1/2024
$
(27,336.01
)
$
3,083.89

$
(24,252.12
)
$
592,526.64

103
1/1/2025
$
(27,336.01
)
$
2,962.63

$
(24,373.38
)
$
568,153.26

104
2/1/2025
$
(27,336.01
)
$
2,840.77

$
(24,495.24
)
$
543,658.01

105
3/1/2025
$
(27,336.01
)
$
2,718.29

$
(24,617.72
)
$
519,040.29

106
4/1/2025
$
(27,336.01
)
$
2,595.20

$
(24,740.81
)
$
494,299.48

107
5/1/2025
$
(27,336.01
)
$
2,471.50

$
(24,864.51
)
$
469,434.97

108
6/1/2025
$
(27,336.01
)
$
2,347.17

$
(24,988.84
)
$
444,446.14

109
7/1/2025
$
(27,336.01
)
$
2,222.23

$
(25,113.78
)
$
419,332.36

110
8/1/2025
$
(27,336.01
)
$
2,096.66

$
(25,239.35
)
$
394,093.01

111
9/1/2025
$
(27,336.01
)
$
1,970.47

$
(25,365.55
)
$
368,727.46


CKING/1707823.1/14327.001



112
10/1/2025
$
(27,336.01
)
$
1,843.64

$
(25,492.37
)
$
343,235.09

113
11/1/2025
$
(27,336.01
)
$
1,716.18

$
(25,619.84
)
$
317,615.25

114
12/1/2025
$
(27,336.01
)
$
1,588.08

$
(25,747.93
)
$
291,867.32

115
1/1/2026
$
(27,336.01
)
$
1,459.34

$
(25,876.67
)
$
265,990.64

116
2/1/2026
$
(27,336.01
)
$
1,329.95

$
(26,006.06
)
$
239,984.59

117
3/1/2026
$
(27,336.01
)
$
1,199.92

$
(26,136.09
)
$
213,848.50

118
4/1/2026
$
(27,336.01
)
$
1,069.24

$
(26,266.77
)
$
187,581.73

119
5/1/2026
$
(27,336.01
)
$
937.91

$
(26,398.10
)
$
161,183.63

120
6/1/2026
$
(27,336.01
)
$
805.92

$
(26,530.09
)
$
134,653.53

121
7/1/2026
$
(27,336.01
)
$
673.27

$
(26,662.74
)
$
107,990.79

122
8/1/2026
$
(27,336.01
)
$
539.95

$
(26,796.06
)
$
81,194.74

123
9/1/2026
$
(27,336.01
)
$
405.97

$
(26,930.04
)
$
54,264.70

124
10/1/2026
$
(27,336.01
)
$
271.32

$
(27,064.69
)
$
27,200.01

125
11/1/2026
$
(27,336.01
)
$
136.00

$
(27,200.01
)
$
0.00

 
 
 
 
 
 
 

CKING/1707823.1/14327.001



EXHIBIT G
REFUSAL SPACE
EXHIBIT108_IMAGE4.JPG

CKING/1707823.1/14327.001



PAPAGO BUTTES CORPORATE PLAZA
OFFICE LEASE
PAPAGO BUTTES CORPORATE, LLC ,
a Delaware limited liability company
Landlord
and
THE ENDURANCE INTERNATIONAL GROUP, INC.
a Delaware corporation
Tenant

Dated: January 30, 2015

CKING/1707823.1/14327.001

TABLE OF CONTENTS

Page

1.
SUMMARY OF BASIC TERMS    1
2.
DELIVERY, TERM AND CONSTRUCTION    3
3.
USE OF PREMISES    5
4.
PARKING AND COMMON AREAS    8
5.
INTENTIONALLY OMITTED    9
6.
RENT    10
7.
OPERATING COSTS    10
8.
TAXES    14
9.
INSURANCE AND INDEMNITY    15
10.
FIRE AND CASUALTY    18
11.
CONDEMNATION    19
12.
MAINTENANCE AND OFFICE SERVICES    20
13.
TENANT ALTERATIONS AND SIGNAGE    23
14.
ASSIGNMENT AND SUBLETTING    25
15.
SUBORDINATION AND ATTORNMENT    27
16.
ESTOPPEL CERTIFICATES AND FINANCIAL STATEMENTS    28
17.
QUIET ENJOYMENT    28
18.
SURRENDER AND HOLDOVER    29
19.
BREACH, DEFAULT, AND REMEDIES    30
20.
LANDLORD LIABILITY    31
21.
NOTICES    32
22.
BROKERAGE    32
23.
GENERAL    32
24.
INDOOR AIR QUALITY    34
25.
OFAC COMPLIANCE    35

CKING/1707823.1/14327.001



26.
RIGHT TO AUDIT TENANT    36
27.
RENEWAL OPTION    36
28.
RIGHT OF REFUSAL    37
29.
TERMINATION OPTION    39
30.
IRREVOCABLE STANDBY LETTER OF CREDIT    40
31.
PROPERTY / LIFE SAFETY THREATS    43
32.
CONDITIONS PRECEDENT TO COMMENCEMENT OF TERM    43
33.
APPROVAL OF CURRENT TENANT TO MODIFICATIONS    44
34.
SERVER RACKS     47
35.
BACKUP GENERATORS    47
EXHIBIT A – THE PREMISES
EXHIBIT B – THE BUILDING
EXHIBIT C – CONSTRUCTION PROVISIONS
EXHIBIT C-1 – APPROVED SPACE PLAN
EXHIBIT C-2 – BUILDING STANDARD SPECIFICATIONS
EXHIBIT D – RULES AND REGULATIONS
EXHIBIT D-1 – PARKING RULES AND REGULATIONS
EXHIBIT E – RESERVED PARKING SPACE LOCATIONS
EXHIBIT F – LEASE TERMINATION CALCULATIONS
EXHIBIT G – REFUSAL SPACE




CKING/1707823.1/14327.001



FIRST AMENDMENT TO LEASE
This First Amendment to Lease (the “Amendment”) is made and entered into as of the 23rd day of August, 2016, by and between PAPAGO BUTTES CORPORATE, LLC, a Delaware limited liability company (“Landlord”), and THE ENDURANCE INTERNATIONAL GROUP, INC., a Delaware corporation (“Tenant”).
WHEREAS, on or about January 30, 2015, Landlord and Tenant entered into that certain Papago Buttes Corporate Plaza Office Lease (the “Lease”) for the rental of the 67,275 rentable square foot premises located at 1500 North Priest Drive, Suite 200, Tempe, Arizona (the “Premises”);
WHEREAS, the parties now wish to make certain modifications and amendments to the Lease, as set forth herein;
NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Lease is amended as follows:
1. DATA CENTER PREMISES. Under section 34 of the Lease, Tenant has the right to lease server racks in the Data Center (as defined below) for the Building on a space-available basis. Tenant has elected, and Landlord has agreed, to lease seven (7) server racks pursuant to section 34, option “a” of the Lease (the “Data Center Premises”). The “Data Center” is that portion of the Building which is circumscribed in red on the building floor plan attached hereto as “Exhibit A”. The location of the seven server racks leased under this First Amendment shall be as designated also on Exhibit A. The rental rate for the server racks shall be $[**] per rack per month, which is a total of $[**] per month, plus all applicable taxes (the “Rental Rate”), and all such rent shall be considered as “Base Rent” due under the Lease. The Rental Rate shall be inclusive of HVAC and electricity costs. Landlord shall have the same rights and remedies as are available to it for nonpayment of Base Rent. The Data Center Premises shall be considered as part of the Premises for all purposes of the Lease, including all provisions of insurance and indemnity, and section 1.1 of the Lease is hereby amended to that effect. Additionally, the second line of the first sentence of section 34 of the Lease is amended to provide that “...provided that Tenant’s equipment does not require more cooling capacity ...”.

2. EFFECTIVE DATE. The effective date of this First Lease Amendment shall be July l, 2016 (the “Amendment Effective Date”), and the Rental Rate for the Data Center Premises shall commence on that date.

3. TERM. The term of the lease for the Data Center Premises shall expire on the same date as does the Lease Term.

4. NUMBER OF SERVER RACKS. Once per year, on each anniversary of the Amendment Effective Date for the remainder of the Term of the Lease, Tenant shall have the

CKING/1707823.1/14327.001



option to change the number of server racks to be rented for the following lease year, provided that any increase in the number of racks shall be explicitly on a space-then-available basis. If there are no racks then available, then Tenant may not increase the number of racks. The option to change the number or server racks must be exercised by written notice to Landlord received at least thirty (30) days prior to an anniversary of the Amendment Effective Date. If the option is exercised, then for the following Lease year, the modified number of racks shall be rented by Tenant at the Rental Rate and under all of the terms and conditions of this First Amendment. The location of the server racks shall be designated on an amended Exhibit A.

5. USE AND OCCUPANCY. Tenant shall use the Data Center Premises only as space for computer equipment. Tenant shall not make any use of the Data Center Premises which will cause cancellation of any insurance policy covering the same. Tenant shall not commit any waste upon the Data Center Premises and shall not conduct any business, activity, or thing on the Data Center Premises which is or becomes unlawful, prohibited, or a nuisance or which may cause damage to Landlord, to occupants of the vicinity, or to other third parties. Tenant shall comply with and abide by all laws, ordinances, and regulations of all municipal, county, state and federal authorities which are now in force or which may hereafter become effective with respect to use and occupancy of the Data Center Premises. Tenant shall have ten (10) days’ from notice from Landlord of any activity deemed unlawful, prohibited or a nuisance or which may cause damage to Landlord, to occupants of the vicinity, or to other third parties before such activity is deemed a breach of this Amendment.

6. DEMISING, ACCESS AND SECURITY. Tenant acknowledges that the Data Center Premises is part of a larger building common data center (the “Building Data Center”) serving Tenant as well as Landlord and other Project tenants. Tenant acknowledges that the Data Center Premises and the Building Data Center are not separately demised from the 1500 Building Main Point of Presence (“MPOP”) for telecommunication equipment, and that access to MPOP is reserved by Landlord through the Data Center Premises for Landlord, as well as other Project tenants that share use of the MPOP. Landlord reserves the right to control access to the Data Center (including the Data Center Premises) and to establish reasonable access restrictions and policies including card readers and hand geometry sensors with which Tenant and its designated employees shall fully comply. Tenant shall have unescorted 24-hour access to the Data Center Premises through the front entrance into the Building Data Center. Tenant shall provide Landlord with the names of the Tenant employees authorized to enter the Data Center Premises. Landlord reserves the right to reasonably deny access into the Building Data Center to any employee of Tenant not authorized for entry and to deny access to any third party vendor of Tenant which Landlord, in its sole discretion, believes to present a threat or risk to the overall stability of the Building Data Center.

7. POWER SUPPLY. The Building Data Center is connected to the uninterrupted power supply (“UPS”), which is intended to provide backup power. The Building Data Center is also connected to the automatic transfer switch (“ATS”) and back-up diesel generator(s) which

CKING/1707823.1/14327.001



is intended to provide back-up power supply to Tenant’s computer hardware in the Data Center Premises. Tenant shall provide notice to Landlord prior to the installation of any computer hardware in the Data Center Premises that substantially increases electricity consumption. Landlord shall make reasonable efforts to maintain the UPS system for the Project. However, Landlord shall have no liability to Tenant for actual or consequential damages to Tenant, its computer hardware equipment, or the loss of software or Tenant electronic data as a result of any failure of the UPS system to operate.

8. BROKERS. Tenant and Landlord each represent to the other that neither party has dealt with any licensed Arizona real estate broker or attorney claiming a commission under this First Amendment to Lease, and each party shall inde1nnify the other against any such claim.

9. NONDISCLOSURE OF LEASE TERMS. Tenant acknowledges and agrees that the terms of the Lease are confidential and constitute proprietary information of Landlord. Disclosure of the terms could adversely affect the ability of Landlord to negotiate other leases and impair Landlord’s relationship with other tenants. Accordingly, Tenant agrees that it, and its partners, officers, directors, employees, agents and attorneys, shall not intentionally and voluntarily disclose the terms and conditions of this First Amendment or the Lease to any newspaper or other publication or any other tenant or apparent prospective tenant of the Project, or real estate agent, either directly or indirectly, without the prior written consent of Landlord, provided, however, that Tenant may disclose the terms to prospective subtenants or assignees under this Lease.

10. NO OTHER MODIFICATIONS. Except as specifically set forth herein. the Lease remains in full force and effect, unmodified. In the event of any conflict between the provisions of the Lease and this First Amendment, the First Amendment shall control.

11. DEFINED TERMS. All Defined Terms used in the First Amendment and not defined herein shall have the same meaning as in the Lease.

12. RECITALS. The parties agree that all of the recitals are true and correct.

13. NO CLAIMS. Tenant agrees and acknowledges that there are no existing claims or causes of action against Landlord arising out of the Lease, nor are there any existing defenses, which Tenant has against the enforcement of the Lease by Landlord.

14. COUNTERPARTS; ELECTRONIC SIGNATURES. This Agreement may be executed in counterparts, including both counterparts that are executed on paper and counterparts that are in the form of electronic records and are executed electronically. An electronic signature

CKING/1707823.1/14327.001



means any electronic sound, symbol or process attached to or logically associated with a record and executed and adopted by a party with the intent to sign such record, including facsimile or e-mail electronic signatures. All executed counterparts shall constitute one agreement, and each counterpart shall be deemed an original. The parties hereby acknowledge and agree that electronic records and electronic signatures, as well as facsimile signatures, may be used in connection with the execution of this Agreement and electronic signatures, facsimile signatures or signatures transmitted by electronic mail in so-called pdf format shall be legal and binding and shall have the same full force and effect as if an a paper original of this Agreement had been delivered had been signed using a handwirtten signature. Landlord and Tenant (i) agree that an electronic signature, whether digital or encrypted, of a party to this Agreement is intended to authenticate this writing and to have the same force and effect as a manual signature, (ii) intend to be bound by the signatures (whether original, faxed or electronic) on any document sent or delivered by facsimile or, electronic mail, or other electronic means, (iii) are aware that the other party will rely on such signatures, and (iv) hereby waive any defenses to the enforcement of the terms of this Agreement based on the foregoing forms of signature. If this Agreement has been executed by electronic signature, all parties executing this document are expressly consenting under the Electronic Signatures in Global and National Commerce Act (“E-SIGN”), and Uniform Electronic Transactions Act (“UETA”), that a signature by fax, email or other electronic means shall constitute an Electronic Signature to an Electronic Record under both E-SIGN and UETA with respect to this specific transaction.

15. FURTHER ASSURANCES. The parties agree to execute all documents or take such other actions that are reasonable and necessary to carry out the intent of this First Amendment.

16. LANDLORD APPROVAL. Tenant acknowledges and agrees that this First Amendment will not be effective or binding upon Landlord until and unless it is fully executed by Landlord, which execution requires the prior review and approval of Landlord.

17. EXHIBITS. The following exhibits listed below are incorporated into this First Amendment by reference:

Exhibit A: Building Data Center

IN WITNESS WHEREOF , the parties hereto have executed this First Amendment as of the day and year first above written.

“LANDLORD”

CKING/1707823.1/14327.001




PAPAGO BUTTES CORPORATE, LLC,
a Delaware limited liability company

By:
PRINCIPAL REAL ESTATE INVESTORS, LLC,
a Delaware limited liability company, its authorized signatory

By: /s/ Kevin Anderegg
Name: Kevin Andergg
Its: Assistant Managing Director

THE ENDURANCE INTERNATIONAL GROUP, INC.
a Delaware corporation

By: /s/ Kurt Littlefield
Name: Kurt Littlefield
Its: SVP Operations



CKING/1707823.1/14327.001



Ex hibit A
EXHIBIT108_IMAGE5.JPG



CKING/1707823.1/14327.001



SECOND AMENDMENT TO LEASE

This Second Amendment to Lease (the “ Agreement ”) is made and entered into on the date or dates set forth below by and between PAPAGO BUTTES CORPORATE, LLC, a Delaware limited liability company (“ Landlord ”), and THE ENDURANCE INTERNATIONAL GROUP, INC., a Delaware corporation (“ Tenant ”).

WHEREAS , on or about January 30, 2015, Landlord and Tenant entered into that certain Papago Buttes Corporate Plaza Office Lease for the rental of the 67,275 rentable square foot premises located at 1500 North Priest Drive, Suite 200, Tempe, Arizona (the “ Original Premises ”); and

WHEREAS , on or about August 23, 2016, Landlord and Tenant entered into that certain First Amendment to Lease (the “ First Amendment ”) for the rental of seven (7) server racks at the Building; and

WHEREAS , the Papago Buttes Office Plaza Lease and the First Amendment are collectively referred to herein as "the Lease"; and

WHEREAS , the parties now wish to expand the Premises, and make certain modifications and amendments to the Lease, as set forth herein;

NOW, THEREFORE , for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Lease is amended as follows:

1. PREMISES EXPANSION. Section 1.1 of the Summary of Basic Terms of the Lease, and Section 1 of the First Amendment are hereby amended to add to the Premises, as defined in the Lease, a new Suite 300, consisting of the entire third floor of the Building, as defined in Section 1.2 of the Lease, of approximately 71,625 RSF (68,039 USF) (the “ Expansion Premises ”), commencing on the Expansion Commencement Date of this Second Amendment, as defined in Section 4 hereof. Throughout this Second Amendment, and unless the context of use is specifically inconsistent, as of the Expansion Commencement Date, the term “Premises” shall mean all of the “Original Premises”, the “Data Center Premises” and the “Expansion Premises”. Additionally, the Original Premises may also occasionally be referred to herein the “Suite 200 Premises”, and the Expansion Premises may be referred to as the “Suite 300 Premises”. Landlord and Tenant agree that the RSF of the Premises for purposes of the Lease shall, notwithstanding anything to the contrary, in all events be 138,900 (67,275 plus 71,625) and not be subject to adjustment, unless otherwise agreed to in writing by Landlord and Tenant.

2. BASE RENT. Section 1.5 of the Summary of Basic Terms of the Lease is amended to provide that the Monthly Installments of Annual Base Rent for the Premises, plus all applicable taxes not included below, shall be payable according to the following schedules, beginning on the Commencement Date, as defined in Section 4 hereof.


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




Lease
Months
Lease
Calendar Month
Original/Suite 200 Premises
Monthly Payment
of Base Rent
Expansion/Suite 300 Premises
Monthly Payment of Base Rent
Total Premises Monthly Payment of Base Rent
1 – 10
01/01/2017 – 10/31/2017

$140,156.25


$0.00


$140,156.25

11 – 12
11/01/2017 – 12/31/2017

$142,959.38


$0.00


$142,959.38

13 – 22
01/01/2018 – 10/31/2018

$142,959.38


$158,171.88


$301,131.26

23 – 24
11/01/2018 – 12/31/2018

$145,762.50


$158,171.88


$303,934.38

25 – 34
01/01/2019 – 10/31/2019

$145,762.50


$161,156.25


$306,918.75

35 – 36
11/01/2019 – 12/31/2019

$148,565.63


$161,156.25


$309,721.88

37 – 46
01/01/2020 – 10/31/2020

$148,565.63


$164,140.63


$312,706.26

47 – 48
11/01/2020 – 12/31/2020

$151,368.75


$164,140.63


$315,509.38

49 – 58
01/01/2021 – 10/31/2021

$151,368.75


$167,125.00


$318,493.75

59 – 60
11/01/2021 – 12/31/2021

$154,171.88


$167,125.00


$321,296.88

61 – 70
01/01/2022 – 10/31/2022

$154,171.88


$170,109.38


$324,281.26

71 – 72
11/01/2022 – 12/31/2022

$156,975.00


$170,109.38


$327,084.38

73 – 82
01/01/2023 – 10/31/2023

$156,975.00


$173,093.75


$330,068.75

83 – 84
11/01/2023 – 12/31/2023

$159,778.13


$173,093.75


$332,871.88

85 – 94
01/01/2024 – 10/31/2024

$159,778.13


$176,078.13


$335,856.26

95 – 96
11/01/2024 – 12/31/2024

$162,581.25


$176,078.13


$338,659.38

97 – 106
01/01/2025 – 10/31/2025

$162,581.25


$179,062.50


$341,643.75

107 – 108
11/01/2025 – 12/31/2025

$165,384.38


$179,062.50


$344,446.88

109 – 118
01/01/2026 – 10/31/2026

$165,384.38


$182,046.88


$347,431.26


3. EFFECTIVE DATE. Tenant and Landlord agree that the Effective Date of this Second Amendment to include the Expansion Premises as part of the Premises under the Lease (the “ Effective Date ”) shall be January 15, 2017.

4. COMMENCEMENT DATE AND TERM . The Lease Term for the Expansion Premises shall commence on January 15, 2017, unless that date is extended as provided in this section (the “ Expansion Commencement Date” ). If delivery of possession of the Premises to Tenant is delayed beyond January 15, 2017 because of a failure of an existing tenant to surrender possession of the Premises to Landlord, or for any other reason, then this Lease shall remain in full force and effect, the end of the Lease Term shall remain the same, Tenant shall in all events be afforded 350 days of Base Rent abatement with respect to the Expansion Premises, and Landlord shall not be liable to Tenant for any damage occasioned by such delay, but the Expansion Commencement Date shall be delayed until the actual date of delivery of possession of the Expansion Premises to Tenant. The Term of the Lease for the entire Premises, including the Original Premises, the Data Center Premises and the Expansion Premises, shall expire at 11:59 PM Mountain Standard Time on October 31, 2026.

5. TENANT’S PROPORTIONATE SHARE . Since, as is set forth in Section 6, there shall be a different Base Year for the Original Premises than the Expansion Premises, it will be necessary to have a Proportionate Share allocable to the Original Premises and a separate Proportionate Share allocable to the Expansion Premises. Tenant’s Proportionate Share allocable to the Original Premises is as set forth in Section 1.6 of the Original Lease. Tenant’s Proportionate Share allocable to the Expansion Premises shall be 14.01%, which is the percentage that the Rentable Area of the Expansion Premises (71,625 RSF), bears to the Rentable Area of the Project, which is 511,081. Said RSF of the Project of 511,081 shall, notwithstanding anything to the contrary, remain at 511,081 except in the event a new building is added to the Project and then shall be increased by the RSF in that new building.

6. OPERATING COSTS . Section 1.7 of the Summary Basic Terms of the Lease is amended to add a new Base Year of 2017 specific to the Expansion Premises only. The Base Year for the Original Premises, consisting of Suite 200 only, shall remain unchanged. Beginning in 2017 with respect to only the Original Premises, Tenant shall pay to Landlord, in accordance with Section 7 of the Lease, Tenant’s Proportionate Share allocable to the Original Premises of Operating Costs in excess of the Operating

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




Costs for the 2016 Base Year. Beginning in 2018 with respect to only the Expansion Premises, Tenant shall pay to Landlord, in accordance with Section 7 of the Lease, Tenant’s Proportionate Share allocable to the Expansion Premises of Operating Costs in excess of the Operating Costs for the 2017 Base Year.

7. LIMITATION ON CONTROLLABLE OPERATING COSTS . Section 7.7 of the Lease limits Tenant’s Proportionate Share of Operating Costs paid under the Lease for the Original Premises by a “Controllable Cost Cap”. Section 7.7 of the Lease is amended to add a new and separate Controllable Cost Cap for the Expansion Premises. The Expansion Premises Controllable Cost Cap in 2018 is 105% of the actual controllable Operating Costs for calendar year 2017, and the Controllable Cost Cap for each subsequent year shall be 105% of the Controllable Cost Cap for the previous year. The Controllable Cost Cap for the Original Premises shall be computed as is set forth in Section 7.7 of the Lease as in effect prior to this Second Amendment.

8. JANITORIAL AND UTILITIES . In addition to Tenant’s obligation to pay its Proportionate Share of Operating Costs for the Expansion Premises in excess of Operating Costs for the 2017 Base Year as described in Section 6 above, from the Expansion Commencement Date through the next 350 days, Tenant shall pay to Landlord as Rent, the actual cost of (i) janitorial day porter labor, (ii) janitorial supplies, (iii) janitorial nighttime cleaning, and (iv) all electricity applicable to the Expansion Premises only. The cost of janitorial day porter labor, supplies and nighttime cleaning shall be billed by Landlord and paid by Tenant at Landlord’s actual contract rates without mark-up by Landlord. Tenant shall provide Landlord written notice, from time to time, as to Tenant’s needs to modify scheduled janitorial services during such period to take into account periods of time when there are no employees, or a limited number of employees in the Expansion Premises or a portion of the Expansion Premises. The cost of electricity serving the Expansion Premises shall be initially billed to Tenant at a stipulated rate of $11,937.50 per month ($2.00 per RSF/year of Expansion Premises), until the first full calendar month following Landlord’s installation of the four (4) pair E-MON/D-MON electrical sub-meters in the Expansion Premises as further described in Section 10 below.

9. PARKING. Section 1.11 of the Summary Basic Terms of the Lease is amended to ratify that Landlord shall provide Tenant parking spaces at a maximum ratio of 6.0 spaces per 1,000 RSF of Premises area of the types and at the locations shown in the table below. Landlord and Tenant agree that Landlord has no obligation to provide parking at the Project for Tenant’s employees, visitors, contractors and invitees (other than the visitor parking spaces for the Project for the common use of all tenants in such quantity as Landlord may reasonably adjust from time to time, but in no event less than 0.15 visitor parking spaces per 1,000 RSF of the total Project rentable area) in excess of the maximum parking quantities described below. The location of Tenant’s covered reserved parking spaces initially shall be as shown on Exhibit “E”, but shall be subject to reasonable relocation by Landlord to other canopy spaces, existing parking garage facilities, or future parking garage facilities constructed by Landlord within a reasonable proximity to the Premises upon not less than thirty (30) days prior notice to Tenant. All charges for covered reserved and covered unreserved parking shall increase by $10.00 per space per month beginning on November 1, 2021 through the scheduled expiration date of the Lease Term.

Parking
Type
Original Premises/Suite 200
 Parking Quantity
Expansion Premises/Suite 300 Parking Quantity
Total
Parking Quantity
Monthly Charge
Per Space
Covered Reserved
34
36
70
$45.00
Covered Unreserved
236
251
487
$35.00
Uncovered Unreserved
134
143
277
$0.00

During each and every month of the Lease Term from the date hereof, Tenant shall pay the monthly charges (plus all applicable taxes not included above) per space for each of the Two Hundred Seventy (270) Suite 200 Premises covered parking described above.


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




Parking charges for the additional parking spaces related to the Expansion Premises only, shall be abated from the Expansion Commencement Date through the first twelve (12) complete calendar months thereafter (the “ Parking Abatement Period ”). During the twelve (12) complete calendar months immediately following the Parking Abatement Period (the “ Parking Take Down Period ”), Tenant shall be charged only for the actual quantity of parking access badges related to the Expansion Premises which are in addition to those issued to Tenant for the Original Premises, upon Tenant’s written request (which written request includes Tenant signature upon employee badge applications). Such quantity of Tenant parking during the Parking Take-Down Period shall be determined by Landlord at the end of each calendar month, based upon the actual number of additional access parking badges issued to named employees of Tenant and dedicated Tenant visitor/contractor badges (“ Tenant’s Designees ”) (i.e. all parking access badges in excess of the 34 covered reserved, 236 covered unreserved, and 134 uncovered unreserved parking spaces attributable to the Original Premises). For each month during the Parking Take Down Period, in arrears, covered reserved parking spaces shall be billed at $45.00 per space per month plus applicable taxes, and covered and uncovered unreserved spaces shall be billed at a blended average charge of $22.31 per space per month, plus applicable taxes. Commencing upon the expiration of the Parking Take Down Period and continuing during each and every subsequent month of the Lease Term, Tenant shall pay monthly parking charges for the total quantity of parking described in the table above, without abatement, and regardless of whether or not Tenant is fully utilizing the maximum quantity of parking allocated under the Lease. Subsequent to the Expansion Commencement Date, Landlord, at Tenant’s request, shall issue to Tenant’s Designees more than the 70 covered reserved, 487 covered unreserved and 277 uncovered unreserved parking badges referred to above, expressly provided, however, that at no time shall Tenant’s Designees park in more than 70 covered reserved spaces, 487 covered unreserved spaces or 277 uncovered unreserved spaces at any one time. Landlord shall not charge Tenant for more than the 70 covered reserved and 487 covered unreserved spaces in any month, (i) unless otherwise agreed in writing by Tenant, or (ii) except for each and any occurrence of a “Largest Violation” (as defined below) during any calendar month of the Lease Term to the extent set forth below.

In the event that Tenant at any time exceeds the total parking allocated herein for a time period longer than sixty (60) consecutive minutes, Landlord may provide Tenant written notice of such excessive parking, and Tenant shall thereupon take all reasonable steps to (i) promptly curtail such excessive parking by Tenant’s Designees and (ii) ensure that such excessive parking by Tenant’s Designees does not re-occur within a thirty (30) calendar day period following Landlord’s written notice. If Tenant has not both (i) curtailed the excess parking within 48 hours’ following written notice to Tenant, and (ii) prevented all excessive parking for a period of thirty (30) calendar days following the date of such notice, then Landlord may, without further notice, (i) impose a stipulated penalty of $100.00 per space plus applicable taxes, multiplied by the “Largest Violation” (as defined below) in each such month, and/or (ii) deny parking access to Tenant’s Designees in excess of the 834 allocated quantity of parking spaces granted to Tenant under this Lease through any reasonable means, including denying gate access or deactivation and/or revocation of Tenant issued parking badges. As used herein, the term “ Largest Violation ” shall be defined as the largest number of Tenant’s Designee’s automobiles in excess of the 834 allowed automobiles accessing the parking facilities for a period of sixty (60) consecutive minutes or longer at any time during a calendar month period. The Largest Violation during a month shall be determined by Landlord’s review of statistical reports of parking gate entry and exit events by Tenant’s Designees measured in sixty minute intervals. On a monthly basis, Landlord shall determine the Largest Violation and, at Tenant’s request, shall provide to Tenant a written inventory of the quantity of all active parking badges issued to Tenant, along with the names of each of Tenant's Designees to which such badges have been issued.

In the event that a Largest Violation for any month is ever equal to or in excess of sixty-nine (69) spaces, Landlord may provide written notice to Tenant of a pending default by Tenant under this Lease. Following receipt of such written notice from Landlord, Tenant shall take all commercially reasonable steps to permanently prevent any further overuse of the parking allocations provided to Tenant under this Lease, and to provide Landlord written descriptions of the remedies so undertaken by Tenant. After such notice of a pending default, but not before, any subsequent Largest Violation equal to or in excess of sixty-nine (69) spaces shall, without further notice, be an Event of Default, as provided in Section 19.1

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




of the Lease, and Landlord shall be afforded all remedies as provided under the Lease including but not limited to Section 19.2.

Tenant may provide written request to Landlord, under extenuating circumstances that reasonably justify or support such request (e.g. temporary disability or security issues), to allow specifically named Tenant employees to park in designated visitor spaces for a finite time period not to exceed two (2) weeks. If such temporary use of visitor parking by a Tenant employee is granted by Landlord, such right may extend to only one visitor space on any given day, and such right may not be exercised more frequently than six (6) times in any calendar year period.

Notices contemplated by this Section 9 to be effective shall in all events (a) be in writing, (b) comply with the notice provisions of the Lease, and (c) also be hand delivered to Tenant at the Premises addressed to the General Manager. Such notice shall also include as an exhibit, a photocopy of Section 9 of this Second Amendment.

10. ELECTRICAL SUBMETERING . Upon the Expansion Commencement Date, Section 12.4 of the Lease is amended to require that as soon as reasonably practical following the Expansion Commencement Date, but in no instance later than one hundred twenty (120) days thereafter, Landlord, at its expense, shall install four (4) pair of electric E-Mon/D-Mon sub-meters (“ Sub-Meters ”) within the Expansion Premises to record Tenant’s consumption of electricity within the Expansion Premises (a) at all times through the 350th day after the Expansion Commencement Date, and (b) thereafter only beyond Extended Business Hours. Tenant shall pay to Landlord (or directly to the utility company at Landlord’s written request) within thirty days after receipt of invoice (i) the stipulated charges prior to the installation of the Sub-Meters, and (ii) thereafter, the actual cost therefor (i.e. the actual cost of all electricity consumed by Tenant within the Expansion Premises (1) at all times through the 350 th day after the Expansion Commencement Date, and (2) thereafter only beyond Extended Business Hours) based upon the monthly electricity consumption specified above calculated by the Sub-Meters at rates (inclusive of all KwH energy charges, delivery charges, any incremental Kw demand charges, and all associated taxes thereon) then charged by Salt River Project or any successor electric utility.

Section 7.6(m) of the Lease is deleted and a new Section 7.6(m) is added in its place as follows:

(m)    Charges for water or other utilities and applicable taxes for which Landlord is reimbursed by any tenant, including Tenant, except however, that the actual or stipulated cost of electricity (plus any janitorial day porter labor, janitorial supplies and/or janitorial nighttime cleaning) paid by Tenant under Section 8 of the Second Amendment during the initial 350 days of the Expansion Commencement Date shall be deemed ‘Rent’ and shall not be excluded from Operating Costs for a calendar year or the Base Year.

11. TENANT IMPROVEMENTS . Section 1.12 of the Summary Basic Terms of the Lease is deleted in its entirety, and a new Section 1.12 below is added in its place.

1.12      Tenant Improvement Allowance : $1,187,175.00 ($8.55 per RSF) available for use by Tenant on or after June 1, 2017, plus $694,500.00 ($5.00 per RSF) available for use by Tenant on or after June 1, 2019 subject to all of the terms and conditions further described in the Work Letter – TI Allowance attached as Exhibit “C” to the Second Amendment hereto. The Tenant Improvement Allowance may be utilized for improvements in the Original Premises and/or the Expansion Premises. Except as specifically set forth in this section or in Exhibit “C” to the Second Amendment hereto, and except for latent defects and Landlord’s maintenance and service obligations under the Lease, Tenant accepts the Expansion Premises in its AS IS WHERE IS condition.


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




12. EXISTING FURNITURE . In consideration for the obligations of Tenant under this Lease, including the payment of Rent, and other good and valuable consideration from Tenant, Landlord shall sell, transfer and convey to Tenant by a Bill of Sale, the fixtures and furnishings (the “ FF&E ”) in the form set forth and described in Exhibit “H” . Such FF&E shall also include the use of all existing phone/data cabling from the intermediate distribution facility (“ IDF ”) closets to the existing floor workstations with such phone/data cables properly labeled with all male cable terminals in place. Such FF&E shall be delivered by Landlord in its then-current location, on an “ AS IS ,” WHERE IS ” basis, without any representation or warranty of any kind or nature on the part of Landlord as to the fitness or condition of the FF&E or suitability of the FF&E for Tenant’s use. Possession and title to the FF&E currently shall be tendered by Landlord to Tenant under that Bill of Sale on the Expansion Commencement Date. Within ninety (90) calendar days following the Expansion Commencement Date, should any of the FF&E not be required or desired by Tenant, Tenant may notify Landlord of such excess FF&E, and Landlord, at its cost and expense, shall promptly remove such surplus FF&E from the Premises and, by virtue of such notice, Landlord shall be deemed to be the owner thereof.

13. TENANT SIGNAGE . Section 13.3 of the Original Lease is amended to specify that the location of Tenant’s Building sign band shall be relocated from the general sign band location above the Building second floor window line facing Washington Street, to a new location above the fourth floor window line facing the intersection of Priest Drive and Center Street, as further described by Exhibit “F” . All Building signage shall continue to be subject to the reasonable approval of Landlord, not to be unreasonably withheld, and all applicable Papago Park CC&R’s, and City of Tempe approvals. All signage shall be in conformance with Landlord’s comprehensive sign plan.

14. RIGHT OF REFUSAL . Section 28 of the Lease is amended as of the Expansion Commencement Date to add Suite 400, as further identified in Exhibit “G” and Exhibit “J” as an additional ROFR Space. In the event the third-party tenant leasing Suite 400 vacates following expiration of the third-party tenant lease term, as such term may have been or be extended by Landlord and such third-party tenant, then Tenant’s right of refusal specific to Suites 101, 107, 109 and 111 on the first floor of the Building shall expire and Tenant’s right of first refusal shall thereafter only apply to the Suite 400 ROFR Space.

15. ROFR SPACE RECAPTURE AREA . In the event that Tenant exercises its right of refusal for the Suite 400 ROFR Space, and a recapture and demolition of the Recapture Area, as defined below, is later required by the City of Tempe or the Papago Park Center as a prerequisite or requirement for Landlord’s entitlements, permitting, and/or construction of a proposed fourth Building at the Project, Landlord shall retain the right, following ninety (90) days advance written notice to Tenant, (the “ Right of Recapture ”) to recapture the area of the Suite 400 ROFR Space located on the forth (4 th ) floor of the Building, consisting of approximately 450 USF / 509 RSF, (the “ Recapture Area ”) as further reflected in Exhibit “J” . In the event that Tenant has leased the Suite 400 ROFR Space and the Recapture Area is then part of the Premises, and Landlord provides written notice to Tenant exercising the Right of Recapture, Landlord shall have the right to re-possess the entire Recapture Area, and demise and partition it away from the Premises. All costs incurred in demising, partitioning, and re-construction related to Landlord’s repossession of the Recapture Area, including but not limited to design, permitting, and all hard construction costs related to reconstruction of the exterior pre-cast concrete and glass exterior elevation and roof area, and the interior finishes of the new perimeter wall to match Tenant’s existing finishes, shall be at the sole cost and expense of Landlord. In addition, Landlord shall promptly reimburse Tenant for any actual third-party costs incurred by Tenant resulting from Landlord’s recapture, including but not limited to removal or relocation of furniture, alterations to phone/data cabling, and interior finishes such as drywall repairs, paint, wall coverings, paint, carpet, lighting, convenience electrical, HVAC, waste disposal, or excess cleaning costs. In the event Landlord exercises the Right of Recapture, the Lease shall continue without modification, except that (i) the Premises area shall be adjusted for the removal of the Recapture Area, and (ii) Tenant’s Pro-Rata Share and Base Rent shall be adjusted downward proportionate with the adjustment to the Premises area. There shall be no change in the Tenant Improvement Allowance, Termination Fee, or quantity of allocated parking spaces defined within the Lease as a result of Landlord’s exercise of the Right of Recapture. Landlord shall use all commercially reasonable efforts (including, but not limited to, conducting all such work outside of normal business hours) to mitigate interference or disruption to Tenant’s operation in the Premises from unreasonable noise, vibration, dust or temperature, arising from Landlord’s repossession of the Recapture Area.


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




16. TERMINATION OPTION . Section 29 of the Original Lease is deleted in its entirety, and a new Section 29 is added in its place as follows:

29.    Termination Option . Tenant shall have a one-time only right to terminate the Lease (the “ Termination Option ”) only on December 1, 2022 (the “ Termination Date ”), by providing Landlord with written notice received by Landlord at least nine (9) months prior to the Termination Date (the “ Termination Notice ”), accompanied by, in immediately payable certified funds, the Termination Penalty, as defined below. Tenant’s failure to timely remit both the Termination Notice and Termination Penalty on or before the Termination Date, shall make the Termination Option null and void, and without further effect, and the Lease shall continue until the expiration of the Term. Tenant shall pay to Landlord, as penalty of termination (the “ Termination Penalty ”), equal to the sum of (i) the unamortized transaction costs (Tenant Improvement Allowance, Brokerage Commissions, six (6) months Rental Abatement) at the effective Termination Date, calculated at an annual interest rate, compounded monthly, of six percent (6.0%), as documented in the Termination Option Amortization Schedule attached as Exhibit “F-1” of $2,848,808.37; (ii) $327,084.38 plus (iii) all applicable transaction privilege tax payable to State of Arizona, Maricopa County, and City of Tempe in place at the time of delivery of such Termination Penalty (currently 2.3%). Provided specifically that Tenant has timely and properly tendered both the Termination Notice and Termination Penalty as provided herein and in Exhibit “F-1” , and then, if and only if Landlord has not made payment to Tenant of the entire first installment of the Tenant Improvement Allowance by June 1, 2017 and/or the entire second installment of the Tenant Improvement Allowance by June 1, 2019, then after Tenant has properly tendered both the Termination Notice and Termination Penalty, and within thirty (30) days of request by Tenant for a re-calculation of the Termination Penalty, Landlord shall recalculate the Termination Penalty based upon that portion of the first Tenant Improvement Allowance actually funded by Landlord and the timing of the funding of same and that portion of the second Tenant Improvement Allowance actually funded by Landlord and the timing of the funding of same, and Landlord shall then issue a credit against Base Rent for the amount of difference between the Termination Penalty as provided in Exhibit “F-1” and paid by Tenant, and the Termination Penalty recalculated by Landlord based upon the portion of the Tenant Improvement Allowances actually funded by Landlord and the timing of same.

17. LANDLORD’S AND TENANT’S NOTICE ADDRESSES . Section 1.14 of the Summary Basic Terms of the Lease shall be deleted and replaced with the following:
Papago Buttes Corporate, LLC
c/o Metro Commercial Properties
1230 West Washington Street, Suite 203
Tempe, Arizona 85281
Attn:    Marty J. Brook, CPM ®  
Vice President – Property Management

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




Section 1.13 of the Summary Basic Terms of the Lease shall be modified by adding at the end thereof the following:

with a copy to:

The Endurance International Group, Inc.
10 Corporate Drive, Suite 300
Burlington, Massachusetts 01803
Attention: General Counsel
18. NOTICES. Section 21 of the Lease is deleted in its entirety, and a new Section 21 is added in its place as provided below:
All notices required under this Agreement and other information concerning this Agreement (“ Communications ”) shall be personally delivered or sent by first class mail, postage prepaid, or sent by next business day courier. In addition, the Landlord may, in its sole discretion, send such Communications, except for a notice of default, to the Tenant electronically, or permit the Tenant, in advance in writing, to send such Communications to the Landlord electronically, in the manner described in this Section. Such Communications sent by personal delivery, mail or next business day courier will be sent to the addresses on the signature page of this Agreement, or to such other addresses as the Landlord and the Tenant may specify from time to time in writing. Communications shall be effective (i) if mailed, upon the earlier of receipt or five (5) days after deposit in the U.S. mail, first class, postage prepaid, or (ii) if hand-delivered, by courier or otherwise (including telegram, lettergram or mailgram), when delivered. Such Communications may be sent electronically by the Landlord to the Tenant (i) by transmitting the Communication to the electronic address provided by the Tenant or to such other electronic address as the Tenant may specify from time to time in writing, or (ii) by posting the Communication on a website and sending the Tenant a notice to the Tenant’s postal address or electronic address telling the Tenant that the Communication has been posted, its location, and providing instructions on how to view it. Communications sent electronically to the Tenant will be effective when the Communication, or a notice advising of its posting to a website, is sent to the Tenant’s electronic address.
19. BROKERS. Tenant and Landlord each represent to the other that neither party has dealt with any licensed Arizona real estate broker or attorney claiming a commission under this Second Amendment to Lease , other than Jones Lang LaSalle Americas, representing Tenant, and Michael Beall and Chris Walker of Cushman and Wakefield of Arizona and Tony Hepner of Metro Commercial Properties, collectively representing Landlord, who shall be paid a lease commission by Landlord per separate written agreement.
20. NONDISCLOSURE OF LEASE TERMS. Tenant acknowledges and agrees that the terms of the Lease are confidential and constitute proprietary information of Landlord. Disclosure of the terms could adversely affect the ability of Landlord to negotiate other leases and impair Landlord’s relationship with other tenants. Accordingly, Tenant agrees that it, and its partners, officers, directors, employees, agents and attorneys, shall not intentionally and voluntarily disclose the terms and conditions of the Lease to any newspaper or other publication or any other tenant or apparent prospective tenant of the Project, or real estate agent, either directly or indirectly, without the prior written consent of Landlord, provided, however, that Tenant may disclose the terms to prospective subtenants or assignees under this Lease and as required by applicable law.
21. NO OTHER MODIFICATIONS. Except as specifically set forth herein, the Lease remains in full force and effect, unmodified. In elaboration and not by way of limitation of the foregoing, at Tenant’s request, Landlord shall execute a memorandum of the Lease, as amended by this Second

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




Amendment. In the event of any conflict between the provisions of the Lease and this Second Amendment , this Second Amendment shall control.
22. DEFINED TERMS. All Defined Terms used in the Second Amendment shall have the same meaning as in the Lease .
23. RECITALS. The parties agree that all of the recitals are true and correct.
24. NO CLAIMS. Tenant agrees and acknowledges that it is not aware of any existing claims or causes of action against Landlord arising out of the Lease, nor is it aware of any existing defenses, which Tenant has against the enforcement of the Lease by Landlord.
25. COUNTERPARTS; ELECTRONIC SIGNATURES. Section 23.11 of the Lease is deleted in its entirety, and a new Section 23.11 is added in its place as provided below:
This agreement may be executed in counterparts, including both counterparts that are executed on paper and counterparts that are in the form of electronic records and are executed electronically. An electronic signature means any electronic sound, symbol or process attached to or logically associated with a record and executed and adopted by a party with the intent to sign such record, including facsimile or e-mail electronic signatures. All executed counterparts shall constitute one agreement, and each counterpart shall be deemed an original. The parties hereby acknowledge and agree that electronic records and electronic signatures, as well as facsimile signatures, may be used in connection with the execution of this agreement and electronic signatures, facsimile signatures or signatures transmitted by electronic mail in so-called pdf format shall be legal and binding and shall have the same full force and effect as if an a paper original of this agreement had been delivered had been signed using a handwritten signature. Landlord and Tenant (i) agree that an electronic signature, whether digital or encrypted, of a party to this agreement is intended to authenticate this writing and to have the same force and effect as a manual signature, (ii) intend to be bound by the signatures (whether original, faxed or electronic) on any document sent or delivered by facsimile or, electronic mail, or other electronic means, (iii) are aware that the other party will rely on such signatures, and (iv) hereby waive any defenses to the enforcement of the terms of this agreement based on the foregoing forms of signature. If this agreement has been executed by electronic signature, all parties executing this document are expressly consenting under the Electronic Signatures in Global and National Commerce Act ( E SIGN ), and Uniform Electronic Transactions Act ( UETA ), that a signature by fax, email or other electronic means shall constitute an Electronic Signature to an Electronic Record under both E-SIGN and UETA with respect to this specific transaction.
26. AMENDMENTS. This agreement may only be amended by a writing signed by the parties hereto, or by an electronic record that has been electronically signed by the parties hereto and has been rendered tamper-evident as part of the signing process. The exchange of email or other electronic communications discussing an amendment to this agreement, even if such communications are signed, does not constitute a signed electronic record agreeing to such an amendment.

27. FURTHER ASSURANCES. The parties agree to execute all documents or take such other actions that are reasonable and necessary to carry out the intent of this Second Amendment.
28. LANDLORD APPROVAL. Tenant acknowledges and agrees that this Second Amendment will not be effective or binding upon Landlord until and unless it is fully executed by Landlord, which execution requires the prior review and approval of Landlord.
29.      EARLY ACCESS. Subject to a written indemnity and early access agreement, Tenant shall have the right to access the Expansion Premises prior to the Expansion Commencement Date subject to the rights of the existing tenant, provided, however that no such right of access or other right to use the Expansion Premises shall exist prior to January 1, 2017.
30.      SPACE PLANNING ALLOWANCE. Upon receipt of an AutoCAD.dwg file from Tenant’s architect reflecting Tenant’s preliminary space plan for the Expansion Premises, and receipt of an invoice from Tenant’s architect, Landlord will reimburse Tenant or directly pay Tenant’s architect for

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




such preliminary space plan at a cost not to exceed $8,700 ($0.12 PSF). The foregoing is in addition to the Tenant Improvement Allowance provided for in Section 11 above.
31.      AUTHORITY. Landlord hereby represents and warrants that Landlord has the right to enter into this Lease by virtue of Landlord’s ground lease from Salt River Project Agricultural Improvement and Power District and Landlord’s ground lessee’s interest in the Project and such interest in the improved Project is not subject to any other current lien.
32.      NON DISTURBANCE. The subordination provisions contained in Section 15.4 of the Lease shall remain self-operating and no further instrument shall be necessary. However, except as expressly provided below, any subordination by Tenant shall be on the condition that so long as Tenant is not in default of the Lease, its tenancy shall not be disturbed by virtue of such subordination. Although no instrument or act on the part of Tenant will be necessary to effectuate such subordination, nevertheless, within ten (10) days after written request by Landlord, Tenant shall execute and deliver any and all instruments reasonably requested by Landlord further evidencing such subordination. In the event Landlord secures financing for the Project, Landlord shall use reasonable efforts to obtain a reasonable and customary subordination, non-disturbance and attornment agreement (“ SNDA ”) from any future Landlord’s mortgagee in a commercially reasonable form. As provided in Section 15.6 of the Lease, Tenant acknowledges that per the Ground Lease, the Ground Lessor is not obligated to provide Tenant any rights of non-disturbance, and that Ground Lessor has provided Landlord written evidence, a copy of which has been provided to Tenant, that Ground Lessor will not provide any written approval of the Lease or any non-disturbance rights to Tenant.
33.      EXHIBITS. The following exhibits listed below are incorporated into this Second Amendment:
EXHIBIT A        Suite 300 Expansion Premises
EXHIBIT C        Work Letter - TI Allowance
EXHIBIT E        Reserved Parking Space Locations
EXHIBIT F-1        Lease Termination Calculations
EXHIBIT G        Refusal Space
EXHIBIT H        Bill of Sale – FF&E
EXHIBIT I        Building Signage Specifications
EXHIBIT J        ROFR Space Recapture Area


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




IN WITNESS WHEREOF , the parties hereto have executed this Second Amendment as of the day and year first above written.

“LANDLORD”

PAPAGO BUTTES CORPORATE, LLC ,
a Delaware limited liability company

By:
PRINCIPAL REAL ESTATE INVESTORS, LLC,
a Delaware limited liability company,
its authorized signatory

By:     /s/ Kevin Anderegg        
Name: Kevin Anderegg        
Its:     Assistant Managing Director    
Date:     January 17, 2017        

By:     /s/ Troy A. Koerselman    
Name: Troy A. Koerselman        
Its:     Assistant Managing Director    
Date:     January 17, 2017    


“TENANT”

THE ENDURANCE INTERNATIONAL GROUP, INC. ,
a Delaware corporation

By:     /s/ Kathy Andreasen    
Name:     Kathy Andreasen    
Its:     Chief Administrative Officer    
Date:
January 10, 2017            

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -





EXHIBIT A
SUITE 300 EXPANSION PREMISES

EXHIBIT108_IMAGE6.JPG

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -





EXHIBIT C
WORK LETTER – TI ALLOWANCE

1.
TENANT IMPROVEMENTS

(a)      Reference herein to “ Tenant Improvements ” shall include any or all of the following work to be done in the Premises pursuant to the Tenant Improvement Plans (defined in Work Letter Section 2 below) (including with respect to any space sublet by Tenant following approval by Landlord as required under Section 14 of the Lease):

(i)      Installation within the Premises of all partitioning, doors, floor coverings, ceiling, painting, millwork, ceiling grid, acoustical ceiling tile, and similar items;

(ii)      All electrical wiring, lighting fixtures, outlets and switches, and other electrical work to be installed within the Premises, and additional panels or transformers to accommodate Tenant’s requirements;

(iii)      The furnishing and installation of all duct work, terminal boxes, diffusers and accessories required for the completion of the heating, ventilation and air conditioning systems within the Premises, including any modifications to the controls, software and graphic support of the Project energy management system;

(iv)      All fire and life safety control systems, such as fire walls, sprinklers, halon, fire alarms, including piping, wiring and accessories, installed within the Premises;

(v)      All plumbing, fixtures, pipes and accessories to be installed within the Premises;

(vi)      Construction of a new Non-Standard Improvement architectural staircase connecting the Suite 200 and Suite 300 Premises in a location mutually agreed to by Landlord and Tenant;

(vii)      Testing and inspection costs;

(viii)      Architectural and engineering design fees for production of the Tenant Improvement Plans, as well as related plan-check, permit costs, and site inspections fees paid to the City of Tempe and the Tempe Fire Department.

(ix)      Contractor’s fees, including but not limited to any fees based on general conditions; and

(x)      Project management fees paid to Landlord’s representative in the amount of 4.0% of hard and soft costs for the supervision of the tenant improvement installation, but in no event shall such fee payable by Tenant (including from the Tenant Improvement Allowance) exceed a maximum sum of $37,500.00 unless otherwise agreed to in writing by Tenant and in no event shall such fee be payable with respect to painting, floor coverings, low voltage audio/visual electrical and other minor “cosmetic” improvements.

In no event, however, shall the Tenant Improvements include trade fixtures, furniture or equipment of the Tenant.


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




(b)      Landlord hereby grants to Tenant a tenant improvement allowance (the “ Tenant Improvement Allowance ”) as referenced in Section 11 of the Second Amendment, and available for use by Tenant per the dates described below in Work Letter Section 1(f) and 1(g). Landlord’s maximum contribution towards the Tenant Improvements shall be limited to the Tenant Improvement Allowance. The Tenant Improvement Allowance shall only be used for:

(i)      Payment of the cost of preparing the Space Plan and the Tenant Improvement Plans, including mechanical, electrical, plumbing and structural drawings and of all other aspects necessary to complete the Tenant Improvement Plans. The Tenant Improvement Allowance will not be used for the payment of extraordinary design work or extraordinary or over-standard improvements (other than design and engineering costs for the Non-Standard Improvement architectural staircase) not included within the scope of Landlord’s Building Standards or for payments to any other consultants, designers or architects other than Landlord’s architect and/or space planner.

(ii)      The payment of plan check, permit and license fees relating to construction of the Tenant Improvements, and for inspection fees for any city or department, including but not limited to inspections by the Fire Marshall.

(iii)      Construction of the Tenant Improvements; provided, however, that the Tenant Improvement Allowance will not be used for Non-Standard Improvements (other than the Non-Standard architectural staircase), if any, unless Landlord, in its sole discretion, agrees in writing to payment of some or all of the Non-Standard Improvements out of the Tenant Improvement Allowance.

(c)      The costs of each item referenced in Work Letter Section 1(b) above shall be charged against the Tenant Improvement Allowance. In the event that the cost of installing the Tenant Improvements, as established by Landlord’s final pricing schedule, shall exceed the Tenant Improvement Allowance, or if any of the Tenant Improvements are not to be paid out of the Tenant Improvement Allowance as provided in Work Letter Section 1(b) above, one-half of the estimated excess shall be paid by Tenant to Landlord prior to the commencement of construction of the Tenant Improvements, and the entire remaining amount of the actual excess shall be paid promptly to Landlord as such sums become due following presentation of invoice or construction draw application from the general contractor or design professional providing such construction or design service. Landlord shall have no responsibility for advancing or financing any sums for the cost of the Tenant Improvements in excess of the Tenant Improvement Allowance. In the event Tenant requests that Landlord directly contract for the work within the Premises, Landlord shall directly pay the general contractor and/or materialmen, up to the relevant portion of the amount of the Tenant Improvement Allowance. In the event the work within the Premises exceeds the relevant portion of the Tenant Improvement Allowance, all excess sums shall be paid directly by Tenant to Landlord and/or the contractor/materialmen, prior to Landlord’s release of any of the Tenant Improvement Allowance.

(d)      In the event that, after the Tenant Improvement Plans have been prepared and a price therefore established by Landlord, Tenant shall require any changes or substitutions to the Tenant Improvement Plans, any additional costs related hereto shall be paid by Tenant to Landlord prior to the commencement of construction of the Tenant Improvements. Landlord shall have the right to decline Tenant’s request for a change to the Tenant Improvement Plans if such changes are inconsistent with the provisions of Work Letter Sections 2 and 3 below, or if the change would, in Landlord’s opinion, unreasonably delay construction of the Tenant Improvements.

(e)      Upon completion of the Tenant Improvements, in the event there remains any unused portion of the Tenant Improvement Allowance, such unused amount shall not be made available to Tenant for trade fixtures, furniture or equipment or as a credit against Annual Basic Rent, Parking Charges or Additional Rent due from Tenant to Landlord under the Lease, except as otherwise may be provided in the Lease. Such unused portion of the Tenant Improvement Allowance shall be retained by Landlord as a continuing liability on Landlord’s balance sheet until expiration of the Lease Term, but shall be available

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




to Tenant during the Lease Term for future approved Tenant Improvements, as well as for any Tenant restoration obligations to the Premises.

(f)      On or after June 1, 2017, Landlord shall make available a Tenant Improvement Allowance equal to $1,187,175.00 ($8.55 per RSF of Premises). Of such Tenant Improvement Allowance sum then made available, Tenant shall have the right to utilize up to $672,750.00 (the “ Furniture Component ”) of such sum for the direct third party expenses related to reconfiguration of Tenant furniture, the purchase of new furniture, fixtures and equipment (including, without limitation, audio/visual equipment), the relocation of out of state operations, cabling (including, without limitation, audio/visual cabling), and/or security installation.

(g)      On or after June 1, 2019, Landlord shall make available an additional Tenant Improvement Allowance equal to $694,500.00 ($5.00 per RSF of Premises). Only in the event Tenant has not already utilized the full sum of the Furniture Component from the June 1, 2017 installment of Tenant Improvement Allowance for reconfiguration or purchase of Tenant furniture as provided in Work Letter Section 1(f) above, then Tenant shall have the right to utilize up to the remaining sum of the Furniture Component not previously utilized under Work Letter Section 1(f) above for the direct third party expenses related to reconfiguration of Tenant furniture, the purchase of new furniture, fixtures and equipment (including, without limitation, audio/visual equipment), the relocation of out of state operations, cabling (including, without limitation, audio/visual cabling), and/or security installation.

(h)      In the event Tenant completes the work and directly pays for the cost of the portions of the Tenant Improvements prior to the funding availability dates of June 1, 2017 or June 1, 2019 as set forth in Sections 1(f) and 1(g) above, then that portion of the Tenant Improvement Allowance made available by Landlord as set forth in Sections 1(f) and 1(g) may in whole or in part be utilized for the reimbursement of Tenant for the actual documented third party costs of the Tenant Improvements constructed and paid by Tenant after the Expansion Commencement Date, subject to the further limitations described in Sections 1(f) and 1(g).

2.      TENANT IMPROVEMENT PLANS. Within a reasonable time after execution of the Lease, but in no instance less than ninety (90) days prior to the desired commencement of the Tenant Improvements if Landlord’s contractor is to perform the work and in no instance less than ten (10) business days prior to the desired commencement of the Tenant Improvements if Tenant’s contractor is to perform the work, Tenant agrees to meet with Landlord for the purpose of promptly delivering detailed information regarding work scope and other critical planning information required for the preparation of the Space Plan for the layout of the Premises, and for selection of colors, finishes and other material selections for the Premises. Based upon such final changes to the Space Plan, the architect shall prepare final working drawings and specifications for the Tenant Improvements. Such final working drawings and specifications are referred to herein as the “Tenant Improvement Plans.” Except as set forth below, the Tenant Improvement Plans must be consistent with Landlord’s standard specifications for tenant improvements for the project (the “ Building Standard ”) (reflected in Exhibit “C-2” of the Lease, as such may be changed by Landlord from time to time).

3.      NON STANDARD TENANT IMPROVEMENTS. Landlord shall permit Tenant to deviate from the Building Standards for the Tenant Improvements (the “ Non Standard Improvements ”), provided that (a) the deviations shall not be of a lesser quality than the Building Standards; (b) the total lighting for the Premises shall not exceed 1.65 watts per Rentable Square Foot of the Premises; (c) the deviations conform to applicable governmental regulations and necessary governmental permits and approvals have been secured; (d) the deviations do not require building service beyond the levels normally provided to other tenants in the Project; and (e) Landlord has determined in its sole discretion that the deviations are of a nature and quality that are consistent with the overall objectives of Landlord for the Project.

Any Non-Standard improvements made shall remain on and be surrendered with the Premises upon expiration of the Term, except that Landlord may provide, at the time of its approval of Tenant

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




Improvement Plans, reasonable condition or stipulations related to the removal or restoration of any such improvements or fixtures. Tenant and Landlord agree that Landlord’s approval of any Non-Standard Improvement architectural staircase is expressly conditioned upon its removal by Tenant and full restoration of the Premises to its preexisting condition, at the expiration or earlier termination of the Lease Term. Other than for the aforementioned architectural staircase, if Landlord does not condition or stipulate at the time its approval is solicited, Tenant shall have no obligation for removal or restoration. If Landlord so elects, at its own cost Tenant shall restore the Premises to the condition designated by Landlord in its election, before the last day of the term or within thirty (30) days after notice of its election is given, whichever is later.

4.      CONSTRUCTION. In connection with the original construction of the Premises, Tenant shall be bound by the elections, decisions, and approvals by its nominated construction representative (the “ Construction Representative ”) set forth below. Tenant may designate a substitute Construction Representative by giving written notice to the other party.

Mr. Ryan Buckley            
Manager, Facilities & Real Estate    
Endurance International Group    
10 Corporate Drive, Suite 300    
Burlington, MA 01803        
[**] (cell)                

5.      PRELIMINARY PRICING. Prior to commencement of the Tenant Improvements, Landlord shall prepare an initial estimate of cost of the Tenant Improvements based only upon the Space Plan [or at Tenant’s request a more detailed plan setting forth more specific details of the Tenant Improvement work scope including but not limited to allowances or specifications for materials and finishes (i.e. the “ Pricing Plan ”)], which initial cost estimate (the “ Estimated Cost of Construction ”) shall be summarized according to the categories below. In addition, Landlord shall produce a timeline of the estimated milestones and milestone dates estimated for completion of the Tenant Improvements (i.e. the “ Work Schedule ”) based upon the work scope identified in the Space Plan and/or Pricing Plan. Prior to commencement of the Tenant Improvement Work, Tenant shall approve the Estimated Cost of Construction and Work Schedule and acknowledge that the actual cost of the Tenant Improvements based upon the Tenant Improvement Plans may differ from the Estimated Cost of Construction. Tenant hereby acknowledges that the Estimated Cost of Construction provided by Landlord shall be only a good faith estimate based only upon the Space Plan or Pricing Plan, and that such Estimated Cost of Construction is not intended to be a representation or warranty by Landlord for the total cost of the Tenant Improvements.

 
Gross Amount
Amount PSF
Architectural & Engineering
$
$
General Contractor Costs
$
$
Project Management Fees
$
$
City Permits / Inspections
$
$
Contingency
$
$
TOTAL
$
$

6.      SUBMITTAL OF TENANT IMPROVEMENT PLANS. After the preparation of the preliminary tenant improvement plan and after Tenant’s written approval thereof, in accordance with the Work Schedule, Landlord shall cause its architect to prepare and submit to Tenant the Tenant Improvement Plans. The Tenant Improvement Plans shall be approved by Landlord and Tenant in accordance with the Work Schedule and shall thereafter be submitted to the appropriate governmental body by Landlord’s architect for plan checking and the issuance of a building permit. Landlord, with Tenant’s cooperation,

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




shall cause to be made to the Tenant Improvement Plans any changes necessary to obtain the building permit. After final approval of the Tenant Improvement Plans by Tenant, no further changes may be made thereto without the prior written approval from both Landlord and Tenant, and then only after agreement by Tenant to pay any excess costs resulting from the design and/or construction of such changes.

7.      FINAL PRICING. Concurrent with the plan-check provided by the appropriate governmental body, Landlord shall cause a complete set of the Tenant Improvement Plans to be made available to at least one general contractor selected by Landlord, as well as a second general contractor selected by Tenant. All general contractor selections made by Tenant and Landlord must be commercial general contractors licensed to do business in the State of Arizona, which general contractors utilize reputable and qualified subcontractors for all mechanical, electrical and plumbing trades, as reasonably approved by Landlord. General contractors pre-approved by Landlord and Tenant to perform work within the Premises include the following firms, which pre-approved list Landlord reserves the right to amend or modify in its sole discretion:

(a)
TSG Constructors
(b)
Jokake Construction
(c)
Graycor Construction
(d)
Wespac Construction
(e)
Wilmeng Construction
(f)
Southwest Architectural Builders (S.A.B.)

Landlord shall solicit general contractor pricing from the above referenced contractors, taking into account any modifications which may be required to reflect changes in the Tenant Improvement Plans required by the City or County in which the Premises are located, and shall provide Tenant with a complete copy of such final pricing for Tenant’s review, along with a total project budget specifically identifying the following construction cost line items (collectively, the “ Contractor Project Budget Summary ”):

(i)      Architectural & Engineering design costs
(ii)      General contractor sum
(iii)      Plan review, permit and inspection fees
(iv)      Project contingency
(v)
4.0% Project management fee to Landlord’s project manager (subject to the limitations set forth above as to the maximum payable by Tenant including by offset against the Tenant Improvement Allowance)

Following delivery of the Contractor Project Budget Summary, Tenant shall have five (5) business days to approve the costs of the Tenant Improvements, and to remit any costs in excess of the Tenant Improvement Allowance as further provided in Work Letter Section 1(c), or to provide detailed instructions to the Landlord for proposed modifications to the Tenant Improvement Plan that Tenant will accept to reduce the work scope and costs of the Tenant Improvement Plans. Failure of Tenant to provide written approval within such five (5) day period shall be deemed an approval by Tenant of the Contract Project Budget Summary and Landlord shall be authorized to proceed with the construction of the Tenant Improvements.

As Landlord shall be the owner of any improvements to the Premises at the expiration of this Lease, and as Landlord has service responsibilities to Tenant under Section 12 of the Lease for maintenance of the mechanical, electrical and plumbing systems in the Building, Landlord shall reserve the right to reasonably require design engineering specified equipment, construction materials, and installation methods and practices, including approval of key subcontractors for mechanical, electrical, plumbing, and energy management system (EMS) trades. Tenant shall have the right of final selection of the general contractor, but Landlord reserves the right to choose, in its reasonable discretion, all electrical, mechanical

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




and plumbing subcontractors within the Premises, so long as Landlord’s selected contractors are priced competitively with the market. In the event Tenant contracts directly for the work and/or materials within the Premises, Tenant shall provide Landlord with a complete copy of the construction contract and/or procurement invoice along with proof of payment by Tenant, prior to Landlord funding any portion of the Tenant Improvement Allowance. Tenant may perform, or cause to be performed, the Tenant Improvements that exceed the Tenant Improvement Allowance prior to the availability dates of the Tenant Improvement Allowance (i.e. June 1, 2017 and/or June 1, 2019); provided, however, Landlord shall not be obligated to reimburse Tenant from the Tenant Improvement Allowance for such Tenant Improvements or pay the general contractor and/or materialmen (as provided above) until June 1, 2017 or June 1, 2019 (as applicable).

8.      CONSTRUCTION OF TENANT IMPROVEMENTS. After the Tenant Improvement Plans have been prepared and approved, the pricing has been approved as described above, and a building permit for the Tenant Improvements has been issued, Landlord shall enter into a standard AIA construction contract with the general contractor for completion of the Tenant Improvements in conformance with the Plans and Work Schedule. Landlord shall supervise the completion of such work and shall use reasonable commercial efforts to secure Substantial Completion of the work in accordance with the Work Schedule. The cost of such work shall be paid as provided in Work Letter Section 1 above. Landlord shall not be liable for any damages, whether direct or consequential, as a result of delays in construction , including, but not limited to, war, civil unrest, strike, labor troubles, unusually inclement weather, governmental delays, inability to secure governmental approvals or permits, governmental restrictions, availability of materials or labor, acts of God, or Tenant Delays (defined below).

9.      SUBSTANTIAL COMPLETION. Landlord’s failure to reach Substantial Completion of the Tenant Improvements by the dates reflected in the Work Schedule shall not entitle Tenant the right to any Annual Basic Rent deferral or abatement on the Premises, or rights to terminate the Lease. The Tenant Improvements shall be deemed to have reached “ Substantial Completion ” at the time a certificate of occupancy (or other document of final approval issued by the City of Tempe) is received, notwithstanding the fact that minor details of construction, mechanical adjustments or decorations, which do not materially interfere with Tenant’s use and enjoyment of the Premises, remain to be performed (items normally referred to as “ Punch List ” items).

10.      PUNCH LIST . Landlord and Tenant shall walk the Premises at pre-determined times during the construction of the Tenant Improvements, and for purposes of minimizing the final Punch List, any defects in materials or workmanship noted during such weekly inspections shall be corrected by the next week to the extent feasible. Within thirty (30) days after Substantial Completion of the Tenant Improvements, Landlord and Tenant shall conduct a joint walk-through and inspection of the work, and Tenant shall deliver to Landlord a written punch list specifying all defects in materials or workmanship in the Tenant Improvements. Any defects not specified in the punch list are waived. Landlord shall promptly cause all matters appearing on the Punch List to be corrected.

11.      CERTIFICATE OF OCCUPANCY. Upon completion of the Tenant Improvements and the issuances by the City or other relevant government agency of a Certificate of Occupancy or other comparable certificate authorizing occupancy of the Premises, Tenant will promptly provide Landlord with a copy of the Certificate of Occupancy or other such certificate.

12.      FORCE MAJEURE. Landlord shall have no liability whatsoever to Tenant on account of the inability or delay of Landlord in fulfilling any of Landlord’s obligations under this Work Letter by reason of strike, other labor trouble, governmental controls in connection with a national or other public emergency, or shortages of fuel, supplies or labor resulting therefrom or any other cause, whether similar or dissimilar to the above, beyond Landlord’s control. If this Work Letter specifies a time period for performance of an obligation of Landlord, that time period shall be extended by the period of any delay in Landlord’s performance caused by any of the events of force majeure described above.


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




13.      PHONE AND DATA CABLING. Tenant shall separately contract, at Tenant’s sole cost and expense, with Landlord’s preferred phone and data vendor, or a qualified phone and data vendor of Tenant’s choice to install and manage any phone and data services tenant requires within the Premises.

14.      SERVERS, ROUTERS AND HEAT GENERATING EQUIPMENT. The mechanical system within the Premises was designed for a traditional office occupant load of approximately five (5) persons for each 1,000 square feet of net rentable area, and with only industry standard levels of cooling for heat-generating data equipment. The Premises does not contain any dedicated server or computer room heating or cooling equipment, other than building standard heat pumps programmed for operating during Business Hours. In the event Tenant requires supplemental cooling for servers, routers, or other heat generating equipment, Tenant shall install such cooling at its sole cost and expense.

15.      HEAVY LOAD FURNISHINGS, FIXTURES AND EQUIPMENT. The structural load strength of the floors within the Premises is designed for loads not in excess of 100 lbs. per square inch, which is customary for typical office furniture and equipment. In the event Tenant intends to place any special heavy furnishings, fixtures and equipment within the Premises, Tenant should notify the Landlord of the weight and dimensions of the furnishings, fixtures and equipment, and the intended location of such, and Landlord will engage the services of a licensed structural engineer to determine if the floor loads of the Building are sufficient to safely satisfy the intended load from Tenant’s furnishings, fixtures and equipment. Any costs and fees for analysis and/or design by a structural engineer and any required structural reinforcement of the floor shall be deducted from the Tenant Improvement Allowance, or paid for directly by Tenant.

16.      EARLY ENTRY. With the prior written consent of Landlord and subject to execution of a written early access and indemnity agreement, Tenant may, at any time prior to the commencement of the Term (but in no event before January 1, 2017, at its sole risk, enter upon and install such trade fixtures and equipment in the Premises as it may elect; provided, however, that (i) Tenant’s early entry shall not interfere with Landlord’s work of construction or cause labor difficulties; (ii) Tenant shall execute an indemnity agreement in favor of Landlord in form and substance satisfactory to Landlord; (iii) Tenant shall pay for and provide evidence of insurance satisfactory to Landlord; and (iv) Tenant shall pay utility charges reasonably allocated to Tenant by Landlord. Tenant shall not use the Premises for the storage of inventory or otherwise commence the operation of business prior to the commencement of the Term without the express prior written consent of Landlord.

17.      COSMETIC IMPROVEMENTS . There shall be no requirement for Landlord approval for Premises painting, floor covering, low voltage audio/visual electrical and other minor ‘cosmetic’ improvements. All other improvements within the Premises, including but not limited to modification of the fire protection/life safety, mechanical, electrical (except for low voltage audio/visual electrical) and plumbing systems in the building shall require prior written approval by Landlord. In addition, any modification to furniture furnishings and equipment that modify the employee seat count to in excess of 1,100 workstation/desk/dedicated work spaces (but not including conference/assembly/training room seats), shall require prior written approval of Landlord as to any reasonably necessary additional improvements to assure adequate fresh air ventilation.

18.      TENANT OPTION. Notwithstanding anything to the contrary, at Tenant’s option, subject to Landlord’s rights of approval as is set forth above (including conditioning Landlord’s approval on Landlord being granted a non-exclusive assignment of the design contract between Tenant and its architect, and the right to enforce any warranties and or liability against the architect for professional liability in the event of default) Tenant shall have the option to have its architect perform the Tenant Improvement Plans following written notice to Landlord. In addition, subject to Landlord’s rights of approval as is set forth above (including conditioning Landlord’s approval on Landlord being granted a non-exclusive assignment of Tenant’s construction contract and the right to enforce any warranties and/or performance guarantees against the general contractor and subcontractors and materialmen performing work in the event of default) Tenant shall have the option to have its contractor perform the Tenant Improvements following written notice to Landlord. Landlord approves Tenant’s use of McCarthy Nordburg interior architecture as

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




Tenant’s architect (conditioned on the foregoing). All other architect approval by Tenant is subject to Landlord’s prior approval.


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -





EXHIBIT E
RESERVED PARKING SPACE LOCATIONS

EXHIBIT108_IMAGE7.JPG



The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -





EXHIBIT F-1
TERMINATION PENALTY

 
Lease Square Footage 1:
 
67,275

 
 
 
Lease Square Footage 2:
 
71,625

 
 
 
Lease Commissions - Installment 1:
 

$7.55

$507,716.02
4/1/2016
 
Lease Commissions - Installment 2:
 

$7.55

$507,716.02
7/1/2016
 
Lease Commissions - Installment 3:
 

$14.58

$1,044,605.86
12/1/2016
 
TI - 67K - Installment 1
 

$7.00

$470,925.00
6/1/2017
 
TI - 67K - Installment 2
 

$5.00

$336,375.00
6/1/2019
 
TI - 72K - Installment 1
 

$10.00

$726,250.00
6/1/2017
 
TI - 72K - Installment 2
 

$5.00

$358,125.00
6/1/2019
 
Rent Abatement 67K:
 

$10.42

$700,781.25
7/1/2016
 
Rent Abatement 72K:
 

$13.07

$949,031.25
1/1/2017
 
Interest Rate:
 
6.00
%
 
 
Lease
Calendar
 
 
 
 
Month
Month
Payment
Interest
Principal
Balance
-3
3/31/2016
 
 
 

$507,716.02

-2
4/1/2016

$0.00


$2,538.58


$0.00


$510,254.60

-1
5/1/2016

$0.00


$2,551.27


$0.00


$512,805.87

0
6/1/2016

$0.00


$2,564.03


$0.00


$515,369.90

1
7/1/2016

$0.00


$2,576.85


$140,156.25


$1,165,819.01

2
8/1/2016

$0.00


$5,829.10


$140,156.25


$1,311,804.36

3
9/1/2016

$0.00


$6,559.02


$140,156.25


$1,458,519.63

4
10/1/2016

$0.00


$7,292.60


$140,156.25


$1,605,968.48

5
11/1/2016

$0.00


$8,029.84


$140,156.25


$1,754,154.57

6
12/1/2016

-27,804.84
$

$8,770.77


-19,034.07
$

$3,728,757.61

7
1/1/2017

-27,804.84
$

$18,685.44


-19,087.59
$

$3,719,638.21

8
2/1/2017

-27,804.84
$

$18,681.49


-19,141.38
$

$3,710,514.86

9
3/1/2017

-27,804.84
$

$18,677.53


-19,195.43
$

$3,701,387.54

10
4/1/2017

-27,804.84
$

$18,673.54


-19,249.76
$

$3,692,256.24

11
5/1/2017

-27,804.84
$

$18,669.53


-19,304.36
$

$3,683,120.94

12
6/1/2017

-27,804.84
$

$18,665.51


-19,359.23
$

$5,229,281.60


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




13
7/1/2017

-27,804.84
$

$26,261.05


-13,605.41
$

$5,227,737.82

14
8/1/2017

-27,804.84
$

$26,269.71


-13,657.06
$

$5,226,202.68

15
9/1/2017

-27,804.84
$

$26,278.41


-13,708.97
$

$5,224,676.26

16
10/1/2017

-27,804.84
$

$26,287.16


-13,761.13
$

$5,223,158.57

17
11/1/2017

-27,804.84
$

$26,295.95


-13,813.56
$

$5,221,649.68

18
12/1/2017

-27,804.84
$

$26,304.78


-13,866.25
$

$5,220,149.62

19
1/1/2018

-66,904.35
$

$26,313.66


-40,590.69
$

$5,179,558.93

20
2/1/2018

-66,904.35
$

$26,127.08


-40,777.26
$

$5,138,781.67

21
3/1/2018

-66,904.35
$

$25,939.57


-40,964.77
$

$5,097,816.89

22
4/1/2018

-66,904.35
$

$25,751.13


-41,153.22
$

$5,056,663.67

23
5/1/2018

-66,904.35
$

$25,561.74


-41,342.61
$

$5,015,321.06

24
6/1/2018

-66,904.35
$

$25,371.40


-41,532.94
$

$4,973,788.12

25
7/1/2018

-66,904.35
$

$25,180.12


-41,724.23
$

$4,932,063.89

26
8/1/2018

-66,904.35
$

$24,987.87


-41,916.47
$

$4,890,147.42

27
9/1/2018

-66,904.35
$

$24,794.67


-42,109.68
$

$4,848,037.74

28
10/1/2018

-66,904.35
$

$24,600.50


-42,303.85
$

$4,805,733.89

29
11/1/2018

-66,904.35
$

$24,405.36


-42,498.99
$

$4,763,234.90

30
12/1/2018

-66,904.35
$

$24,209.24


-42,695.11
$

$4,720,539.79

31
1/1/2019

-66,904.35
$

$24,012.14


-42,892.21
$

$4,677,647.59

32
2/1/2019

-66,904.35
$

$23,814.06


-43,090.29
$

$4,634,557.30

33
3/1/2019

-66,904.35
$

$23,614.98


-43,289.36
$

$4,591,267.93

34
4/1/2019

-66,904.35
$

$23,414.92


-43,489.43
$

$4,547,778.50

35
5/1/2019

-66,904.35
$

$23,213.85


-43,690.50
$

$4,504,088.00

36
6/1/2019

-66,904.35
$

$23,011.77


-43,892.58
$

$4,796,570.43

37
7/1/2019

-66,904.35
$

$23,982.85


-42,921.50
$

$4,753,648.93

38
8/1/2019

-66,904.35
$

$23,768.24


-43,136.10
$

$4,710,512.83

39
9/1/2019

-66,904.35
$

$23,552.56


-43,351.78
$

$4,667,161.05

40
10/1/2019

-66,904.35
$

$23,335.81


-43,568.54
$

$4,623,592.50

41
11/1/2019

-66,904.35
$

$23,117.96


-43,786.38
$

$4,579,806.12

42
12/1/2019

-66,904.35
$

$22,899.03


-44,005.32
$

$4,535,800.80

43
1/1/2020

-66,904.35
$

$22,679.00


-44,225.34
$

$4,491,575.46

44
2/1/2020

-66,904.35
$

$22,457.88


-44,446.47
$

$4,447,128.99

45
3/1/2020

-66,904.35
$

$22,235.64


-44,668.70
$

$4,402,460.29


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




46
4/1/2020

-66,904.35
$

$22,012.30


-44,892.05
$

$4,357,568.24

47
5/1/2020

-66,904.35
$

$21,787.84


-45,116.51
$

$4,312,451.73

48
6/1/2020

-66,904.35
$

$21,562.26


-45,342.09
$

$4,267,109.65

49
7/1/2020

-66,904.35
$

$21,335.55


-45,568.80
$

$4,221,540.85

50
8/1/2020

-66,904.35
$

$21,107.70


-45,796.64
$

$4,175,744.20

51
9/1/2020

-66,904.35
$

$20,878.72


-46,025.63
$

$4,129,718.58

52
10/1/2020

-66,904.35
$

$20,648.59


-46,255.75
$

$4,083,462.82

53
11/1/2020

-66,904.35
$

$20,417.31


-46,487.03
$

$4,036,975.79

54
12/1/2020

-66,904.35
$

$20,184.88


-46,719.47
$

$3,990,256.32

55
1/1/2021

-66,904.35
$

$19,951.28


-46,953.07
$

$3,943,303.26

56
2/1/2021

-66,904.35
$

$19,716.52


-47,187.83
$

$3,896,115.43

57
3/1/2021

-66,904.35
$

$19,480.58


-47,423.77
$

$3,848,691.66

58
4/1/2021

-66,904.35
$

$19,243.46


-47,660.89
$

$3,801,030.77

59
5/1/2021

-66,904.35
$

$19,005.15


-47,899.19
$

$3,753,131.57

60
6/1/2021

-66,904.35
$

$18,765.66


-48,138.69
$

$3,704,992.88

61
7/1/2021

-66,904.35
$

$18,524.96


-48,379.38
$

$3,656,613.50

62
8/1/2021

-66,904.35
$

$18,283.07


-48,621.28
$

$3,607,992.22

63
9/1/2021

-66,904.35
$

$18,039.96


-48,864.39
$

$3,559,127.84

64
10/1/2021

-66,904.35
$

$17,795.64


-49,108.71
$

$3,510,019.13

65
11/1/2021

-66,904.35
$

$17,550.10


-49,354.25
$

$3,460,664.88

66
12/1/2021

-66,904.35
$

$17,303.32


-49,601.02
$

$3,411,063.85

67
1/1/2022

-66,904.35
$

$17,055.32


-49,849.03
$

$3,361,214.83

68
2/1/2022

-66,904.35
$

$16,806.07


-50,098.27
$

$3,311,116.55

69
3/1/2022

-66,904.35
$

$16,555.58


-50,348.76
$

$3,260,767.79

70
4/1/2022

-66,904.35
$

$16,303.84


-50,600.51
$

$3,210,167.28

71
5/1/2022

-66,904.35
$

$16,050.84


-50,853.51
$

$3,159,313.77

72
6/1/2022

-66,904.35
$

$15,796.57


-51,107.78
$

$3,108,205.99

73
7/1/2022

-66,904.35
$

$15,541.03


-51,363.32
$

$3,056,842.67

74
8/1/2022

-66,904.35
$

$15,284.21


-51,620.13
$

$3,005,222.54

75
9/1/2022

-66,904.35
$

$15,026.11


-51,878.23
$

$2,953,344.30

76
10/1/2022

-66,904.35
$

$14,766.72


-52,137.63
$

$2,901,206.68

77
11/1/2022

-66,904.35
$

$14,506.03


-52,398.31
$

$2,848,808.37

78
12/1/2022

-66,904.35
$

$14,244.04


-52,660.31
$

$2,796,148.06


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




79
1/1/2023

-66,904.35
$

$13,980.74


-52,923.61
$

$2,743,224.45

80
2/1/2023

-66,904.35
$

$13,716.12


-53,188.22
$

$2,690,036.23

81
3/1/2023

-66,904.35
$

$13,450.18


-53,454.17
$

$2,636,582.06

82
4/1/2023

-66,904.35
$

$13,182.91


-53,721.44
$

$2,582,860.62

83
5/1/2023

-66,904.35
$

$12,914.30


-53,990.04
$

$2,528,870.58

84
6/1/2023

-66,904.35
$

$12,644.35


-54,259.99
$

$2,474,610.59

85
7/1/2023

-66,904.35
$

$12,373.05


-54,531.29
$

$2,420,079.29

86
8/1/2023

-66,904.35
$

$12,100.40


-54,803.95
$

$2,365,275.34

87
9/1/2023

-66,904.35
$

$11,826.38


-55,077.97
$

$2,310,197.37

88
10/1/2023

-66,904.35
$

$11,550.99


-55,353.36
$

$2,254,844.01

89
11/1/2023

-66,904.35
$

$11,274.22


-55,630.13
$

$2,199,213.88

90
12/1/2023

-66,904.35
$

$10,996.07


-55,908.28
$

$2,143,305.61

91
1/1/2024

-66,904.35
$

$10,716.53


-56,187.82
$

$2,087,117.79

92
2/1/2024

-66,904.35
$

$10,435.59


-56,468.76
$

$2,030,649.03

93
3/1/2024

-66,904.35
$

$10,153.25


-56,751.10
$

$1,973,897.93

94
4/1/2024

-66,904.35
$

$9,869.49


-57,034.86
$

$1,916,863.07

95
5/1/2024

-66,904.35
$

$9,584.32


-57,320.03
$

$1,859,543.04

96
6/1/2024

-66,904.35
$

$9,297.72


-57,606.63
$

$1,801,936.40

97
7/1/2024

-66,904.35
$

$9,009.68


-57,894.67
$

$1,744,041.74

98
8/1/2024

-66,904.35
$

$8,720.21


-58,184.14
$

$1,685,857.60

99
9/1/2024

-66,904.35
$

$8,429.29


-58,475.06
$

$1,627,382.54

100
10/1/2024

-66,904.35
$

$8,136.91


-58,767.43
$

$1,568,615.11

101
11/1/2024

-66,904.35
$

$7,843.08


-59,061.27
$

$1,509,553.84

102
12/1/2024

-66,904.35
$

$7,547.77


-59,356.58
$

$1,450,197.26

103
1/1/2025

-66,904.35
$

$7,250.99


-59,653.36
$

$1,390,543.90

104
2/1/2025

-66,904.35
$

$6,952.72


-59,951.63
$

$1,330,592.27

105
3/1/2025

-66,904.35
$

$6,652.96


-60,251.39
$

$1,270,340.88

106
4/1/2025

-66,904.35
$

$6,351.70


-60,552.64
$

$1,209,788.24

107
5/1/2025

-66,904.35
$

$6,048.94


-60,855.41
$

$1,148,932.83

108
6/1/2025

-66,904.35
$

$5,744.66


-61,159.68
$

$1,087,773.15

109
7/1/2025

-66,904.35
$

$5,438.87


-61,465.48
$

$1,026,307.67

110
8/1/2025

-66,904.35
$

$5,131.54


-61,772.81
$

$964,534.86

111
9/1/2025

-66,904.35
$

$4,822.67


-62,081.67
$

$902,453.19


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -




112
10/1/2025

-66,904.35
$

$4,512.27


-62,392.08
$

$840,061.11

113
11/1/2025

-66,904.35
$

$4,200.31


-62,704.04
$

$777,357.07

114
12/1/2025

-66,904.35
$

$3,886.79


-63,017.56
$

$714,339.50

115
1/1/2026

-66,904.35
$

$3,571.70


-63,332.65
$

$651,006.85

116
2/1/2026

-66,904.35
$

$3,255.03


-63,649.31
$

$587,357.54

117
3/1/2026

-66,904.35
$

$2,936.79


-63,967.56
$

$523,389.98

118
4/1/2026

-66,904.35
$

$2,616.95


-64,287.40
$

$459,102.58

119
5/1/2026

-66,904.35
$

$2,295.51


-64,608.83
$

$394,493.75

120
6/1/2026

-66,904.35
$

$1,972.47


-64,931.88
$

$329,561.87

121
7/1/2026

-66,904.35
$

$1,647.81


-65,256.54
$

$264,305.33

122
8/1/2026

-66,904.35
$

$1,321.53


-65,582.82
$

$198,722.51

123
9/1/2026

-66,904.35
$

$993.61


-65,910.73
$

$132,811.78

124
10/1/2026

-66,904.35
$

$664.06


-66,240.29
$

$66,571.49

125
11/1/2026

-66,904.35
$

$332.86


-66,571.49
$

$0.00

 
 
 
 
 
 


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -





EXHIBIT G
ROFR SPACE

See Exhibit J for Suite 400

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -





EXHIBIT H

BILL OF SALE – FURNITURE


Buyer Name:        The Endurance International Group, Inc.
A Delaware corporation

Buyer Address:    1500 North Priest Drive, Suite 300
Tempe, AZ 85281

Seller:            PAPAGO BUTTES CORPORATE, LLC
A Delaware limited liability company
c/o Principal Real Estate Investors, LLC
801 Grand Avenue
Des Moines, IA 50392-1370

The SELLER, in consideration of Rent paid by BUYER as Tenant under that Office Lease dated on or about January 30, 2015 as amended by that First Amendment to Lease Dated on or about August 23, 2016, and that Second Amendment to Lease dated on or about __________ for Premises at 1500 North Priest Drive, Suite 300, Tempe, Arizona 85281, and for other good and valuable consideration paid by BUYER, hereby sells and assigns to BUYER, its successors and assigns the furniture or equipment (“PRODUCTS”) listed and described as follows:

 
Description
Quantity
1.
Herman Miller 6’x7’ Workstations
167
2.
Herman Miller 7’-6” x 9’ Manager Workstations
0
3.
Haworth 7’6” x 9’ Manager Workstations
43
4.
Haworth 120 degrees Workstations
256
5.
Steelcase office/desk/return/bookcase setups
29
 
SUBTOTAL
 
 
SALES TAX
 
 
TOTAL
 

The PRODUCTS become BUYER’S property and responsibility upon BUYER taking possession.

THIS SALE OF PRODUCTS IS ON AN “AS IS WHERE IS” BASIS. THE BUYER UNDERSTANDS THAT THE SELLER WARRANTS SOLELY GOOD TITLE, FREE AND CLEAR OF ALL LIENS AND ENCUMBRANCES, BUT MAKES NO OTHER WARRANTIES OF ANY KIND.

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -





UNDER NO CIRCUMSTANCES WHATSOEVER SHALL SELLER BE LIABLE TO BUYER FOR ANY SPECIAL, CONSEQUENTIAL, PUNITIVE, INDIRECT, CIRCUMSTANTIAL OR INCIDENTAL DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF OR RELATED TO THE PRODUCTS. IN NO EVENT WHATSOEVER SHALL SELLER’S TOTAL LIABILITY TO BUYER FOR ANY REASON WHATSOEVER EXCEED IN THE AGGREGATE THE MUTUALLY AGREED UPON COMPENSATION FOR SUCH PRODUCTS PURCHASED UNDER THIS BILL OF SALE.

BUYER SIGNATURE    SELLER SIGNATURE


BY:              BY:         

NAME:              NAME:         

DATE:              DATE:         

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -





EXHIBIT108_IMAGE8.JPG

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -





EXHIBIT I
BUILDING SIGNAGE SPECIFICATIONS
EXHIBIT108_IMAGE9.JPG

EXHIBIT108_IMAGE10.JPG

The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -





EXHIBIT J
ROFR SPACE RECAPTURE AREA

EXHIBIT108_IMAGE11.JPG


The Endurance International Group Inc. - Second Amendment – 1500 N. Priest Drive, Tempe, AZ -



Exhibit 31.1
CERTIFICATION
I, Hari Ravichandran, certify that:
1. I have reviewed this Quarterly Report on Form 10-Q of Endurance International Group Holdings, Inc.;
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a)
Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b)
Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c)
Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d)
Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a.
All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b.
Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: May 9, 2017
 
By:
 
/s/ Hari Ravichandran
 
 
 
 
Hari Ravichandran
Chief Executive Officer
(Principal Executive Officer)




Exhibit 31.2
CERTIFICATION
I, Marc Montagner, certify that:
1. I have reviewed this Quarterly Report on Form 10-Q of Endurance International Group Holdings, Inc.;
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a.
Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b.
Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c.
Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d.
Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a.
All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b.
Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: May 9, 2017
 
By:
 
/s/ Marc Montagner
 
 
 
 
Marc Montagner
Chief Financial Officer
(Principal Financial Officer)




Exhibit 32.1
CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
In connection with the Quarterly Report on Form 10-Q of Endurance International Group Holdings, Inc. for the fiscal quarter ended March 31, 2017 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), the undersigned, Hari Ravichandran, Chief Executive Officer of Endurance International Group Holdings, Inc., hereby certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to the best of his knowledge on the date hereof:
 
(1)
the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, and
(2)
the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of Endurance International Group Holdings, Inc.
 
 
 
 
 
Date: May 9, 2017
 
By:
 
/s/ Hari Ravichandran
 
 
 
 
Hari Ravichandran
Chief Executive Officer
(Principal Executive Officer)




Exhibit 32.2
CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
In connection with the Quarterly Report on Form 10-Q of Endurance International Group Holdings, Inc. for the fiscal quarter ended March 31, 2017 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), the undersigned, Marc Montagner, Chief Financial Officer of Endurance International Group Holdings, Inc., hereby certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to the best of his knowledge on the date hereof:
 
(1)
the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, and
(2)
the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of Endurance International Group Holdings, Inc.
 
 
 
 
 
Date: May 9, 2017
 
By:
 
/s/ Marc Montagner
 
 
 
 
Marc Montagner
Chief Financial Officer
(Principal Financial Officer)