UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
____________________________________________________________________________
FORM 10-K
(Mark One)
 
 
ý
 
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2017
OR
o
 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
Commission file number: 1-7933
___________________________________________________________________________________________
Aon plc
(Exact name of registrant as specified in its charter)
ENGLAND AND WALES
 (State or Other Jurisdiction of
Incorporation or Organization)
 
98-1030901
 (I.R.S. Employer
Identification No.)
 
 
 
122 LEADENHALL STREET, LONDON, ENGLAND
 (Address of principal executive offices)
 
EC3V 4AN
 (Zip Code)
+44 20 7623 5500
(Registrant’s Telephone Number, Including Area Code)
Securities registered pursuant to Section 12(b) of the Act:
Title of Each Class
 
Name of Each Exchange
on Which Registered
Class A Ordinary Shares, $0.01 nominal value
 
New York Stock Exchange
S ecurities registered pursuant to Section 12(g) of the Act: NONE
________________________________________________________________________________________________________________________________________________________________________________
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. YES  ý NO  o
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. YES  o NO  ý
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES  ý NO  o
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). YES  ý NO  o
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer ý
 
Accelerated filer o
 
Non-accelerated filer o
 
Smaller reporting company o
 
Emerging growth company o
(Do not check if a smaller reporting company.)
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). YES  o NO  ý
As of June 30, 2017 , the aggregate market value of the registrant’s Class A Ordinary Shares held by non-affiliates of the registrant was $34,061,029,792 based on the closing sales price as reported on the New York Stock Exchange — Composite Transaction Listing.
Number of Class A Ordinary Shares of Aon plc, $0.01 nominal value, outstanding as of February 16, 2018 : 246,180,510 .
DOCUMENTS INCORPORATED BY REFERENCE
Portions of Aon plc’s Proxy Statement for the 2018 Annual General Meeting of Shareholders to be held on June 22, 2018 are incorporated by reference in this Form 10-K in response to Part III, Items 10, 11, 12, 13 and 14 .
 



Table of Contents
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 



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PART I
Item 1.    Business
OVERVIEW
Aon plc (which may be referred to as “Aon,” “the Company,” “we,” “us,” or “our”) is a leading global professional services firm that provides advice and solutions to clients focused on risk, retirement, and health, delivering distinctive client value via innovative and effective risk management and workforce productivity solutions that are under-pinned by industry-leading data and analytics. Our strategy is to be the preeminent professional service firm in the world, focused on risk and people.
Our clients are globally diversified and include all market segments (individuals through personal lines, mid-market companies, and large global companies) and almost every industry in the economy in over 120 countries and sovereignties. This diversification of our customer base helps provide us stability in different economic scenarios that could affect specific industries, customer segments, or geographies.
We have continued to focus our portfolio on higher margin, capital-light professional services businesses that have high recurring revenue streams and strong cash flow generation. Aon endeavors to make capital allocation decisions based upon return on invested capital (“ROIC”).
On February 9, 2017 , the Company entered into a Purchase Agreement with Tempo Acquisition, LLC (the “Purchase Agreement”) to sell its benefits administration and business process outsourcing business (the “Divested Business”) to an entity formed and controlled by affiliates of The Blackstone Group L.P. (the “Buyer”) and certain designated purchasers that are direct or indirect subsidiaries of the Buyer. On May 1, 2017, the Buyer purchased all of the outstanding equity interests of the Divested Business, plus certain related assets and liabilities, for a purchase price of $4.3 billion in cash paid at closing, subject to customary adjustments set forth in the Purchase Agreement, and deferred consideration of up to $500 million .
BUSINESS SEGMENT
Beginning in the first quarter of 2017 and following the sale of our Divested Business, the Company led a set of initiatives designed to strengthen Aon and unite the firm with one portfolio of capability enabled by proprietary data and analytics and one operating model to deliver additional insight, connectivity, and efficiency. These initiatives reinforce Aon’s ROIC decision-making process and emphasis on free cash flow. The Company is now operating as one segment that includes all of Aon’s continuing operations, which, as a global professional services firm, provides advice and solutions to clients focused on risk, retirement, and health through five principal products and service revenue lines: Commercial Risk Solutions, Reinsurance Solutions, Retirement Solutions, Health Solutions, and Data & Analytic Services. Collectively, these products and service revenue lines make up our one segment: Aon United.
In 2017, our consolidated total revenue was $9,998 million . This includes $4,169 million in Commercial Risk Solutions, $1,429 million in Reinsurance Solutions, $1,755 million in Retirement Solutions, $1,515 million in Health Solutions, and $1,140 million in Data & Analytic Services, before intercompany eliminations.
Principal Products and Services
Commercial Risk Solutions includes retail brokerage, cyber solutions, global risk consulting, and captives.  In retail brokerage, our team of expert risk advisors applies a client-focused approach to commercial risk products and services that leverage Aon’s global network of resources, industry-leading data and analytics, and specialized expertise.  Cyber solutions is one of the industry’s premier resources in cyber risk management. Our strategic focus extends to identify and protect critical digital assets supported by best-in-class transactional capabilities, enhanced coverage expertise, deep carrier relationships, and incident response expertise.  Global risk consulting is a world leading provider of risk consulting services supporting clients to better understand and manage their risk profile through identifying and quantifying the risks they face. We assist clients with the selection and implementation of the appropriate risk transfer, risk retention, and risk mitigation solutions, and ensure the continuity of their operations through claims consulting.  Captives is a leading global captive insurance solutions provider that manages over 1,100 insurance entities worldwide including captives, protected segregated and incorporated cell facilities, as well as entities that support Insurance Link Securities and specialist insurance and reinsurance companies.
Reinsurance Solutions includes treaty and facultative reinsurance brokerage and capital markets.  Treaty reinsurance brokerage addresses underwriting and capital objectives on a portfolio level, allowing our clients to more effectively manage the combination of premium growth, return on capital, and rating agency interests. This includes the development of more competitive, innovative, and efficient risk transfer options.  Facultative reinsurance brokerage empowers clients to better understand, manage, and transfer risk through innovative facultative solutions and provides the most efficient access to the global facultative markets.  Capital markets is a global investment bank with expertise in mergers and acquisitions, capital raising, strategic advice, restructuring, recapitalization services, and insurance-linked securities.  We work with insurers, reinsurers, investment firms, banks, and

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corporations to manage complex commercial issues through the provision of corporate finance advisory services, capital markets solutions, and innovative risk management products.
Retirement Solutions includes core retirement, investment consulting, and talent, rewards and performance. Retirement consulting specializes in providing organizations across the globe with strategic design consulting on their retirement programs, actuarial services, and risk management, including pension de-risking, governance, integrated pension administration, and legal and compliance consulting. Investment consulting provides public and private companies and other institutions with advice on developing and maintaining investment programs across a broad range of plan types, including defined benefit plans, defined contribution plans, endowments, and foundations.  Our delegated investment solutions offer ongoing management of investment programs and fiduciary responsibilities either in a partial or full discretionary model for multiple asset owners. It partners with clients to deliver our scale and experience to help them effectively manage their investments, risk, and governance and potentially lower costs. Talent, rewards, and performance delivers advice and solutions that help clients accelerate business outcomes by improving the performance of their people.  It supports the full employee lifecycle, including assessment and selection of the right talent, optimized deployment and engagement, and the design, alignment, and benchmarking of compensation to business strategy and performance outcomes.
Health Solutions  includes heath and benefits brokerage and healthcare exchanges.  Health and benefits brokerage partners with employers to develop innovative, customized benefits strategies that help manage risk, drive engagement, and promote accountability.  Our private health exchange solutions help employers transform how they sponsor, structure, and deliver health benefits by building and operating a cost effective alternative to traditional employee and retiree healthcare. We seek outcomes of reduced employer costs, risk, and volatility, alongside greater coverage and plan choices for individual participants.
Data & Analytic Services includes Affinity, Aon InPoint, and ReView.  Affinity specializes in developing, marketing and administering customized insurance programs and specialty market solutions for Affinity organizations and their members or affiliates.  Aon InPoint draws on the Global Risk Insight Platform (or “GRIP”), one of Aon’s proprietary databases, and is dedicated to making insurers more competitive by providing data, analytics, engagement, and consulting services.  ReView draws on a another Aon proprietary database and broker market knowledge to provide advisory services, analysis, and benchmarking to help reinsurers more effectively meet the needs of cedents through the development of more competitive, innovative, and efficient risk transfer options.
Revenue and Compensation
Our business generates revenues primarily through commissions, compensation from insurance and reinsurance companies for services we provide to them, and fees from clients. Commissions and fees for brokerage services vary depending upon several factors, which may include the amount of premium, the type of insurance or reinsurance coverage provided, the particular services provided to a client, insurer, or reinsurer, and the capacity in which we act. Compensation from insurance and reinsurance companies includes fees for consulting and analytics services and fees and commissions for administrative and other services provided to or on behalf of insurers. Fees from clients for advice and consulting services are dependent on the extent and value of the services we provide. Payment terms are consistent with current industry practices.
Fiduciary Funds
We typically hold funds on behalf of clients, including premiums received from clients and claims due to clients that are in transit to and from insurers. These funds held on behalf of clients are generally invested in interest-bearing premium trust accounts, and can fluctuate significantly depending on when we collect cash from our clients and when premiums are remitted to the insurance carriers. The principal is segregated and not available for general operating purposes, though we earn interest on these accounts.
Competition
Our business operates in a highly competitive and fragmented environment. We compete with other global insurance brokers and consulting companies, including Marsh & McLennan Companies, Inc., Willis Towers Watson Public Limited Company, Arthur J Gallagher & Company, and Jardine Lloyd Thompson Group plc, as well as numerous specialist, regional, and local firms in almost every area of our business. We also compete with insurance and reinsurance companies that market and service their insurance products without the assistance of brokers or agents, and with other businesses that do not fall into the categories above, including large financial institutions, and independent consulting firms and consulting organizations affiliated with accounting, information systems, technology, and financial services firms.
Seasonality
Due to buying patterns and delivery of certain products in the markets we serve, revenues recognized tend to be higher in the fourth quarter of each fiscal year.

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Licensing and Regulation
Our business activities are subject to licensing requirements and extensive regulation under the laws of countries in which we operate, including U.S. federal and state laws. See the “Risk Factors” section in Part I, Item 1A of this report for information regarding how actions by regulatory authorities or changes in legislation and regulation in the jurisdictions in which we operate may have an adverse effect on our business.
Regulatory authorities in the countries and states in the United States (“U.S.”) in which our operating subsidiaries conduct business may require individual or company licenses to act as producers, brokers, agents, third-party administrators, managing general agents, reinsurance intermediaries, or adjusters. Under the laws of most countries and states, regulatory authorities have relatively broad discretion with respect to granting, renewing, and revoking producers’, brokers’, and agents’ licenses to transact business in the country or state. The operating terms may vary according to the licensing requirements of the particular country or state, which may require, among other things, that a firm operates in the country or state through a local corporation. In a few countries and states, licenses may be issued only to individual residents or locally owned business entities. In such cases, our subsidiaries either have such licenses or have arrangements with residents or business entities licensed to act in the country or state.
Our subsidiaries must comply with laws and regulations of the jurisdictions in which they do business. These laws and regulations are enforced by the Financial Conduct Authority (“FCA”) in the United Kingdom (“U.K.”), by federal and state agencies in the U.S., and by various regulatory agencies and other supervisory authorities in other countries through the granting and revoking of licenses to do business, the licensing of agents, the monitoring of trade practices, policy form approval, limits on commission rates, and mandatory remuneration disclosure requirements.
Insurance authorities in the U.K., U.S., and certain other jurisdictions in which our subsidiaries operate have enacted laws and regulations governing the investment of funds, such as premiums and claims proceeds, held in a fiduciary capacity for others. These laws and regulations generally require the segregation of these fiduciary funds and limit the types of investments that may be made with them.
Investment, securities, and futures licensing authorities also govern certain of our business activities. For example, in the U.S., we use Aon Securities, Inc., a U.S.-registered broker-dealer and investment advisor, member of the Financial Industry Regulatory Authority (“FINRA”) and Securities Investor Protection Corporation, and an indirect, wholly owned subsidiary of Aon, for capital management transaction and advisory services and other broker-dealer activities. Similar operations exist in other jurisdictions outside of the U.S.
Further, pension and financial laws and regulations, including oversight and supervision by the FCA in the U.K., the Securities and Exchange Commission (“SEC”) in the U.S., and regulators in other countries govern certain of the retirement-related consulting services provided by Aon and its subsidiaries and affiliates. This includes Aon subsidiaries that provide investment advisory services regulated by various U.S. federal authorities including the SEC and FINRA, as well as authorities on the state level. In addition, other services provided by Aon and its subsidiaries and affiliates, such as trustee services and retirement and employee benefit program administrative services, are subject in various jurisdictions to pension, investment, securities, and insurance laws and regulations and supervision.
Clientele
Our clients operate in many businesses and industries throughout the world. No one client accounted for more than 1% of our consolidated total revenues in 2017 . Additionally, we place insurance with many insurance carriers, none of which individually accounted for more than 10% of the total premiums we placed on behalf of our clients in 2017 .
Segmentation of Activity by Type of Service and Geographic Area of Operation
Financial information relating to the types of services provided by us and the geographic areas of our operations is incorporated herein by reference to Note 17 “Segment Information” of the Notes to Consolidated Financial Statements in Part II, Item 8 of this report.
Employees
At December 31, 2017 , we employed approximately 50,000  employees and conducted our operations through various subsidiaries in more than 120 countries and sovereignties.
Information Concerning Forward-Looking Statements
This Annual Report on Form 10-K contains certain statements related to future results, or states our intentions, beliefs, and expectations or predictions for the future which are forward-looking statements as that term is defined in the Private Securities

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Litigation Reform Act of 1995. Forward-looking statements represent management’s expectations or forecasts of future events. Forward-looking statements are typically identified by words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “project,” “intend,” “plan,” “probably,” “potential,” “looking forward,” “continue,” and other similar terms, and future or conditional tense verbs like “could,” “may,” “might,” “should,” “will” and “would.” You can also identify forward-looking statements by the fact that they do not relate strictly to historical or current facts. For example, we may use forward-looking statements when addressing topics such as: market and industry conditions, including competitive and pricing trends; changes in our business strategies and methods of generating revenue; the development and performance of our services and products; changes in the composition or level of our revenues; our cost structure and the outcome of cost-saving or restructuring initiatives; the outcome of contingencies; dividend policy; the expected impact of acquisitions and dispositions; pension obligations; cash flow and liquidity; expected effective tax rate; future actions by regulators; and the impact of changes in accounting rules. These forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from either historical or anticipated results depending on a variety of factors. Potential factors, which may be revised or supplemented in subsequent reports filed or furnished with the SEC, that could impact results include:
•
general economic and political conditions in the countries in which we do business around the world;
•
changes in the competitive environment;
•
fluctuations in exchange and interest rates that could influence revenues and expenses;
•
changes in global equity and fixed income markets that could affect the return on invested assets;
•
changes in the funding status of our various defined benefit pension plans and the impact of any increased pension funding resulting from those changes;
•
the level of our debt limiting financial flexibility or increasing borrowing costs;
•
rating agency actions that could affect our ability to borrow funds;
•
volatility in our tax rate due to a variety of different factors including U.S. federal income tax reform;
•
the effect of the change in global headquarters and jurisdiction of incorporation, including differences in the anticipated benefits;
• changes in estimates or assumptions on our financial statements;
•
limits on our subsidiaries to make dividend and other payments to us;
•
the impact of lawsuits and other contingent liabilities and loss contingencies arising from errors and omissions and other claims against us;
•
the impact of, and potential challenges in complying with, legislation and regulation in the jurisdictions in which we operate, particularly given the global scope of our businesses and the possibility of conflicting regulatory requirements across jurisdictions in which we do business;
•
the impact of any investigations brought by regulatory authorities in the U.S., U.K. and other countries;
•
the impact of any inquiries relating to compliance with the U.S. Foreign Corrupt Practices Act and non-U.S. anti-corruption laws and with U.S. and non-U.S. trade sanctions regimes;
•
failure to protect intellectual property rights or allegations that we infringe on the intellectual property rights of others;
•
the effects of English law on our operating flexibility and the enforcement of judgments against us;
•
the failure to retain and attract qualified personnel;
•
international risks associated with our global operations;
•
the effect of natural or man-made disasters;
•
the potential of a system or network breach or disruption resulting in operational interruption or improper disclosure of personal data;
•
our ability to develop and implement new technology;
•
damage to our reputation among clients, markets or third parties;

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•
the actions taken by third parties that perform aspects of our business operations and client services;
•
the extent to which we manage certain risks created in connection with the various services, including fiduciary and investment consulting and other advisory services, among others, that we currently provide, or will provide in the future, to clients;
•
our ability to continue, and the costs and risks associated with, growing, developing and integrating companies that we acquire or new lines of business;
•
changes in commercial property and casualty markets, commercial premium rates or methods of compensation;
•
changes in the health care system or our relationships with insurance carriers;
•
our ability to implement initiatives intended to yield cost savings and the ability to achieve those cost savings;
•
our risks and uncertainties in connection with the sale, including arrangements under the transition service agreement and legacy IT systems associated with the Divested Business; and
•
our ability to realize the expected benefits from our restructuring plan.
Any or all of our forward-looking statements may turn out to be inaccurate, and there are no guarantees about our performance. The factors identified above are not exhaustive. Aon and its subsidiaries operate in a dynamic business environment in which new risks may emerge frequently. Accordingly, readers should not place undue reliance on forward-looking statements, which speak only as of the dates on which they are made. We are under no obligation (and expressly disclaim any obligation) to update or alter any forward-looking statement that we may make from time to time, whether as a result of new information, future events or otherwise. Further information about factors that could materially affect Aon, including our results of operations and financial condition, is contained in the “Risk Factors” section in Part I, Item 1A of this report.
Website Access to Reports and Other Information
Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and all amendments to those reports are made available free of charge through our website (http://www.aon.com) as soon as reasonably practicable after such material is electronically filed with or furnished to the SEC. Additionally, the SEC maintains a website (http://www.sec.gov) that contains reports, proxy and information statements, and other information. Also posted on our website are the charters for our Audit, Compliance, Organization and Compensation, Governance/Nominating, and Finance Committees, our Governance Guidelines, and our Code of Business Conduct. Within the time period required by the SEC and the New York Stock Exchange (“NYSE”), we will post on our website any amendment to or waiver of the Code of Business Conduct applicable to any executive officer or director. The information provided on our website is not part of this report and is therefore not incorporated herein by reference.
Item 1A.    Risk Factors
The risk factors set forth below reflect material risks associated with existing and potential business and contain “forward-looking statements” as discussed in the “Business” Section of Part I, Item 1 of this report. Readers should consider them in addition to the other information contained in this report as our business, financial condition, or results of operations could be adversely affected if any of these risks were to actually occur.
The following are material risks related to our businesses specifically and the industries in which we operate generally that could adversely affect our business, financial condition, and results of operations and cause our actual results to differ materially from those stated in the forward-looking statements in this document and elsewhere.
Business Risks
An overall decline in economic activity could have a material adverse effect on the financial condition and results of operations of our business.
The results of our operations are generally affected by the level of business activity of our clients, which in turn is affected by the level of economic activity in the industries and markets these clients serve. Economic downturns, volatility, or uncertainty in some markets may cause reductions in technology and discretionary spending by our clients, which may result in reductions in the growth of new business or reductions in existing business. If our clients become financially less stable, enter bankruptcy, liquidate their operations or consolidate, our revenues and collectability of receivables could be adversely affected.
The demand for property and casualty insurance generally rises as the overall level of economic activity increases and generally falls as such activity decreases, affecting both the commissions and fees generated by our Commercial Risk Solutions, Reinsurance

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Solutions, and Data and Analytic Services revenue lines. The economic activity that impacts property and casualty insurance is most closely correlated with employment levels, corporate revenue, and asset values. Downward fluctuations in the year-over-year insurance premiums charged by insurers to protect against the same risk, referred to in the industry as softening of the insurance market, could adversely affect these businesses as a significant portion of the earnings are determined as a percentage of premium charged to our clients. Insolvencies and consolidations associated with an economic downturn, especially insolvencies in the insurance industry, could adversely affect our brokerage business through the loss of clients by hampering our ability to place insurance and reinsurance business. Also, error and omission claims against us, which we refer to as errors and omissions (“E&O”) claims, may increase in economic downturns, also adversely affecting our business.
We face significant competitive pressures.
As a global professional services firm, we compete with global, national, regional and local insurance companies who market and service their own products, other financial services providers, brokers, and investment managers, independent firms, and consulting organizations affiliated with accounting, information systems, technology, and financial services firms. We compete with respect to service, product features, price, commission structure, financial strength, ability to access certain insurance markets, and name recognition.
Our competitors may have greater financial, technical and marketing resources, larger customer bases, greater name recognition, more comprehensive products, stronger presence in certain geographies, or more established relationships with their customers and suppliers than we have. In addition, new competitors, alliances among competitors, or mergers of competitors could emerge and gain significant market share, and some of our competitors may have or may develop a lower cost structure, adopt more aggressive pricing policies, or provide services that gain greater market acceptance than the services that we offer or develop. Competitors may be able to respond to the need for technological changes and innovate faster, or price their services more aggressively. They may also compete for skilled professionals, finance acquisitions, fund internal growth, and compete for market share more effectively than we do. This competition is intensified by an industry trend where clients engage multiple brokers to service different portions of their accounts. If we fail to respond successfully to the competition we face, our financial condition or results of operations might be adversely affected.
If our clients or third parties are not satisfied with our services, we may face additional cost, loss of profit opportunities, damage to our reputation, or legal liability.
We depend, to a large extent, on our relationships with our clients and our reputation for high-quality advice and solutions focused on risk, retirement, and health. If a client is not satisfied with our services, it could cause us to incur additional costs and impair profitability. Many of our clients are businesses that band together in industry groups or trade associations and actively share information among themselves about the quality of service they receive from their vendors. Accordingly, poor service to one client may negatively impact our relationships with multiple other clients. Moreover, if we fail to meet our contractual obligations, we could be subject to legal liability or loss of client relationships.
The nature of much of our work involves assumptions and estimates concerning future events, the actual outcome of which we cannot know with certainty in advance. In our investment consulting business, we may be measured based on our track record regarding judgments and advice on investments that are susceptible to influences unknown at the time the advice was given. In addition, we could make computational, software programming, or data entry or management errors. A client may claim it suffered losses due to reliance on our consulting advice, which poses risks of liability exposure and costs of defense and increased insurance premiums. In addition, claims arising from our professional services may produce publicity that could hurt our reputation and business and adversely affect our ability to secure new business.
Damage to our reputation could have a material adverse effect on our business.
Our reputation is a key asset of the Company. We advise our clients on and provide services related to a wide range of subjects and our ability to attract and retain clients is highly dependent upon the external perceptions of our level of service, trustworthiness, business practices, financial condition, and other subjective qualities. Negative perceptions or publicity regarding these matters or others could erode trust and confidence and damage our reputation among existing and potential clients, which could make it difficult for us to attract new clients and maintain existing ones. Negative public opinion could also result from actual or alleged conduct by us or those currently or formerly associated with us in any number of activities or circumstances, the use and protection of data and systems, satisfaction of client expectations, and regulatory compliance. This damage to our reputation could affect the confidence of our clients, rating agencies, regulators, stockholders, and third parties in transactions that are important to our business adversely effecting on our business, financial condition, and operating results.

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Revenues from commission arrangements may fluctuate due to many factors, including cyclical or permanent changes in the insurance and reinsurance markets outside of our control.
Revenues from commission arrangements have historically been affected by significant fluctuations arising from uncertainties and changes in the industries in which we operate. A significant portion of our revenue consists of commissions paid to us out of the premiums that insurers and reinsurers charge our clients for coverage. We have no control over premium rates, and our revenues and profitability are subject to change to the extent that premium rates fluctuate or trend in a particular direction. The potential for changes in premium rates is significant, due to pricing cyclicality in the commercial insurance and reinsurance markets.
In addition to movements in premium rates, our ability to generate premium-based commission revenue may be challenged by:
•
the growing availability of alternative methods for clients to meet their risk-protection needs, including a greater willingness on the part of corporations to “self-insure,” the use of so-called “captive” insurers, and the development of capital markets-based solutions and other alternative capital sources for traditional insurance and reinsurance needs that increase market capacity, increase competition and put pressure on pricing;
•
fluctuation in the need for insurance as the economic downturn continues, as clients either go out of business or scale back their operations, and thus reduce the amount of insurance, they procure;
•
the level of compensation, as a percentage of premium, that insurance carriers are willing to compensate brokers for placement activity;
•
the growing desire of clients to move away from variable commission rates and instead compensate brokers based upon flat fees, which can negatively impact us as fees are not generally indexed for inflation and do not automatically increase with premium as does commission-based compensation; and
•
competition from insurers seeking to sell their products directly to consumers, including online sales, without the involvement of an insurance broker.
The profitability of our consulting engagements with clients may not meet our expectations due to unexpected costs, cost overruns, early contract terminations, unrealized assumptions used in our contract bidding process or the inability to maintain our prices.
Our profitability with respect to consulting engagements is highly dependent upon our ability to control our costs and improve our efficiency. As we adapt to changes in our business, adapt to the regulatory environment, enter into new engagements, acquire additional businesses, and take on new employees in new locations, we may not be able to manage our large, diverse and changing workforce, control our costs, or improve our efficiency.
Our profit margin, and therefore our profitability, is largely a function of the rates we are able to charge for our services and the staffing costs for our personnel. Accordingly, if we are not able to maintain the rates we charge for our services or appropriately manage the staffing costs of our personnel, we may not be able to sustain our profit margin and our profitability will suffer. The prices we are able to charge for our services are affected by a number of factors, including competitive factors, cost of living adjustment provisions, the extent of ongoing clients’ perception of our ability to add value through our services, and general economic conditions. If we cannot drive suitable cost efficiencies, our profit margins will suffer. Our cost efficiencies may be impacted by factors such as our ability to transition consultants from completed projects to new assignments, our ability to secure new consulting engagements, our ability to forecast demand for consulting services (and, consequently, appropriately manage the size and location of our workforce), employee attrition, and the need to devote time and resources to training and professional and business development.
In our investment consulting business, we advise or act on behalf of clients regarding their investments. The results of these investments are uncertain and subject to numerous factors, some of which are within our control and some which are not. Clients that experience losses or lower than expected investment returns may leave us for competitors and/or assert claims against us.
Our investment consulting business provides advice to clients on: investment strategy, which can include advice on setting investment objectives, asset allocation, and hedging strategies; selection (or removal) of investment managers; the investment in different investment instruments and products; and the selection of other investment service providers such as custodians and transition managers. For some clients, we are responsible for making decisions on these matters and we may implement such decisions in a fiduciary or agency capacity without assuming title or custody over the underlying funds or assets invested. Asset classes may experience poor absolute performance and third parties we recommend or select, such as investment managers, may underperform their benchmarks due to poor market performance, negligence, or other reasons, resulting in poor investment returns or losses. These losses may be attributable in whole or in part to failures on our part or to events entirely outside of our control. Regardless of the cause, clients experiencing losses may assert claims against us, and these claims may be for significant amounts. Defending against these claims can involve potentially significant costs, including legal defense costs, as well as cause substantial distraction and diversion of other resources. Furthermore, our ability to limit our potential liability is restricted in certain jurisdictions

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and in connection with claims involving breaches of fiduciary or agency duties or other alleged errors or omissions. Additionally, clients experiencing losses or lower than expected investment returns may leave us for our competitors.
Financial Risks
We are exposed to fluctuations in currency exchange rates that could negatively impact our financial results and cash flows.
We face exposure to adverse movements in exchange rates of currencies other than our reporting currency, the U.S. dollar, as a significant portion of our business is located outside of the U.S. These exposures may change over time, and they could have a material adverse impact on our financial results and cash flows. Approximately 56% of our consolidated revenue is non-U.S., attributed on the basis of where the services are performed, and the exposures created can have significant currency volatility. These currency exchange fluctuations create risk in both the translation of the financial results of our global subsidiaries into U.S. dollars for our consolidated financial statements, as well as in those of our operations that receive revenue and incur expenses other than in their respective local currencies, which can reduce the profitability of our operations based on the direction the respective currencies’ exchange rates move. A decrease in the value of certain currencies relative to other currencies could place us at a competitive disadvantage compared to our competitors that benefit to a greater degree from a specific exchange rate move and can, as a result, deliver services at a lower cost or receive greater revenues from such a transaction. Although we use various derivative financial instruments to help protect against adverse foreign exchange rate fluctuations, we cannot eliminate such risks, and, as a result, changes in exchange rates may adversely affect our results. For example, the strengthening of the value of the U.S. dollar versus other currencies might adversely affect the value of our products and services when translated to U.S. dollar, even if the value of such products and services has not changed in their original currency.
Changes in interest rates and deterioration of credit quality could reduce the value of our cash balances and investment portfolios and adversely affect our financial condition or results.
Operating funds available for corporate use were $1,285 million at December 31, 2017 and are reported in Cash and cash equivalents and Short-term investments. Funds held on behalf of clients and insurers were $3.7 billion at December 31, 2017 and are reported in Fiduciary assets. We also carry an investment portfolio of other long-term investments. As of December 31, 2017 , these long-term investments had a carrying value of $57 million . Adverse changes in interest rates, performance, and counterparty credit quality, including default, could reduce the value of these funds and investments, thereby adversely affecting our financial condition or results. We may experience reduced investment earnings on our cash and short-term investments of fiduciary and operating funds if the yields on investments deemed to be low risk remain at or near their current low levels, or if negative yields on deposits or investments are experienced, as we have experienced in Japan and certain jurisdictions in the European Union. On the other hand, higher interest rates could result in a higher discount rate used by investors to value our future cash flows thereby resulting in a lower valuation of the Company. In addition, during times of stress in the banking industry, counterparty risk can quickly escalate, potentially resulting in substantial losses for us as a result of our cash or other investments with such counterparties, as well as substantial losses for our clients and the insurance companies with which we work.
Our pension obligations and value of our pension assets could adversely affect our shareholders’ equity, net income, cash flow and liquidity.
To the extent that the pension obligations associated with our pension plans continue to exceed the fair value of the assets supporting those obligations, our financial position and results of operations may be adversely affected. In particular, lower interest rates and investment returns could result in the present value of plan liabilities increasing at a greater rate than the value of plan assets, resulting in higher unfunded positions in our pension plans. In addition, the periodic revision of pension assumptions or variances of actual results from our assumptions can materially change the present value of expected future benefits, and therefore the funded status of the plans and resulting net periodic pension expense. As a result, we may experience future changes in the funded status of our plans that could require us to make additional cash contributions beyond those that have been estimated and which could adversely affect shareholders’ equity, net income, cash flow and liquidity.
Our worldwide pension plans are significant, and therefore our pension contributions and expense are sensitive to various market and demographic factors. These factors include equity and bond market returns, fair value of pension assets, the assumed interest rates we use to discount our pension liabilities, foreign exchange rates, rates of inflation, mortality assumptions, potential regulatory and legal changes and counterparty exposure from various investments and derivative contracts, including annuities. Variations in any of these factors could cause significant changes to our financial position and results of operations from year to year. In addition, contributions are generally based on statutory requirements and local funding practices, which may differ from measurements under U.S. Generally Accepted Accounting Principles (“U.S. GAAP”).

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We have debt outstanding that could adversely affect our financial flexibility.
As of December 31, 2017 , we had total consolidated debt outstanding of approximately $6.0 billion . The level of debt outstanding could adversely affect our financial flexibility by reducing our ability to use cash from operations for other purposes, including working capital, dividends to shareholders, share repurchases, acquisitions, capital expenditures and general corporate purposes. We also are subject to risks that, at the time any of our outstanding debt matures, we will not be able to retire or refinance the debt on terms that are acceptable to us, or at all.
As of December 31, 2017 , we had two committed credit facilities outstanding. Each of these facilities is intended to support our commercial paper obligations and our general working capital needs. In addition, each of these facilities included customary representations, warranties and covenants, including financial covenants that require us to maintain specified ratios of adjusted consolidated EBITDA to consolidated interest expense and consolidated debt to adjusted consolidated EBITDA, tested quarterly. 
A substantial portion of our outstanding debt, including certain intercompany debt obligations, contains financial and other covenants. The terms of these covenants may limit our ability to obtain, or increase the costs of obtaining, additional financing to fund working capital, capital expenditures, acquisitions or general corporate requirements. This in turn may have the impact of reducing our flexibility to respond to changing business and economic conditions, thereby placing us at a relative disadvantage compared to competitors that have less indebtedness, or fewer or less onerous covenants associated with such indebtedness, and making us more vulnerable to general adverse economic and industry conditions.
If we cannot service our indebtedness, we may have to take actions such as selling assets, seeking additional equity or reducing or delaying capital expenditures, strategic acquisitions, investments and alliances, any of which could impede the implementation of our business strategy or prevent us from entering into transactions that would otherwise benefit our business. Additionally, we may not be able to effect such actions or refinance any of our debt, if necessary, on commercially reasonable terms, or at all.
A decline in the credit ratings of our senior debt and commercial paper may adversely affect our borrowing costs, access to capital, and financial flexibility.
A downgrade in the credit ratings of our senior debt and commercial paper could increase our borrowing costs, reduce or eliminate our access to capital, reduce our financial flexibility, and limit our ability to implement on corporate strategy. Our senior debt ratings at December 31, 2017 were A- with a stable outlook (Standard & Poor’s, or “S&P”), BBB+ with a stable outlook (Fitch, Inc., or “Fitch”), and Baa2 with a stable outlook (Moody’s Investor Services, or “Moody’s”). Our commercial paper ratings were A-2 (S&P), F-2 (Fitch) and P-2 (Moody’s).
Real or anticipated changes in our credit ratings will generally affect any trading market for, or trading value of, our securities. Such changes could result from any number of factors, including the modification by a credit rating agency of the criteria or methodology it applies to particular issuers, a change in the agency’s view of us or our industry, or as a consequence of actions we take to implement our corporate strategies. A change in our credit rating could adversely limit our access to capital and our competitive position.
The benefits of our Redomestication may not be realized or may be offset in whole or in part by factors that we do not control.
In 2012, we reincorporated in the U.K. and moved our corporate headquarters to London (the “Redomestication”). As a result of this reorganization of our corporate structure, Aon plc became the publicly-held parent company of the Aon group. There can be no assurance that all of the goals of our Redomestication will be achievable.
Our effective tax rates and the benefits from our Redomestication are subject to a variety of factors, many of which are beyond our ability to control, such as changes in the rate of economic growth in the U.K., the U.S. and other countries, the financial performance of our business in various jurisdictions, currency exchange rate fluctuations (especially as between the British pound and the U.S. dollar), and significant changes in trade, monetary or fiscal policies of the U.K. or the U.S., including changes in interest rates. The impact of these factors, individually and in the aggregate, is difficult to predict, in part because the occurrence of the events or circumstances may be interrelated and the impact to us of the occurrence of any one of these events or circumstances could be compounded or, alternatively, reduced, offset, or more than offset, by the occurrence of one or more of the other events or circumstances described in such factors.
On September 4, 2013, we received from the Internal Revenue Service (the “IRS”) an executed Closing Agreement pursuant to which the Company and the IRS agreed that the merger (pursuant to which the Redomestication occurred) did not cause Aon plc to be treated as a U.S. domestic corporation for federal tax purposes. This agreement substantially reduced the risk that actions taken to date might cause Aon plc to be treated as a U.S. domestic corporation for federal tax purposes under the current tax statute and regulations. However, the U.S. Congress, the IRS, the U.K. Parliament or U.K. tax authorities may enact new statutory or regulatory provisions that could adversely affect our status as a non-U.S. corporation, or otherwise adversely affect our anticipated global tax position. Retroactive statutory or regulatory actions have occurred in the past, and there can be no assurance that any

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such provisions, if enacted or promulgated, would not have retroactive application to us, the Redomestication or any subsequent actions. Our net income and cash flow would be reduced if we were to be subject to U.S. corporate income tax as a domestic corporation. In addition, any future amendments to the current income tax treaties between the U.K and other jurisdictions (including the U.S.), or any new statutory or regulatory provisions that might limit our ability to take advantage of any such treaties, could subject us to increased taxation.
U.S. federal income tax reform could create uncertainty and adversely affect our business and financial condition.
On December 22, 2017, U.S. federal tax legislation, commonly referred to as the Tax Cuts and Jobs Act (the “Tax Reform Act”), was signed into law, significantly changing the U.S. Internal Revenue Code. These changes include, among other things, lowering the corporate income tax rate, subjecting certain future foreign subsidiary earnings, whether or not distributed, to U.S. tax under a Global Intangible Low-Taxed Income provision, imposing a new alternative “Base Erosion and Anti-Abuse Tax” on U.S. corporations that limits deductions for certain amounts payable to foreign affiliates, imposing significant additional limitations on the deductibility of interest payable to related and unrelated lenders, further limiting deductible executive compensation, and imposing a one-time repatriation tax on deemed repatriated earnings of foreign subsidiaries through the end of 2017. We continue to analyze how the Tax Reform Act may impact our results of operations.  The SEC staff issued Staff Accounting Bulletin No. 118 (“SAB 118”) to address the application of U.S. GAAP in situations when a registrant does not have the necessary information available, prepared, or analyzed in reasonable detail to complete the accounting for certain income tax effects of the Tax Reform Act. The Company has recognized the provisional tax impacts related to deemed repatriated earnings and the revaluation of deferred tax assets and liabilities and included these amounts in its consolidated financial statements for the year ended December 31, 2017. The ultimate impact may differ from these provisional amounts, possibly materially, due to, among other things, additional analysis of the law, changes in interpretations and assumptions the Company has made, additional regulatory guidance that may be issued, and actions the Company may take as a result of the Tax Reform Act. This continued analysis and resulting uncertainty, along with many of the changes effected pursuant to the Tax Reform Act, may have an adverse or volatile effect on our tax rate in fiscal years 2018 and beyond, thereby affecting our results of operations.
Our global effective tax rate is subject to a variety of different factors, which could create volatility in that tax rate, expose us to greater than anticipated tax liabilities or cause us to adjust previously recognized tax assets and liabilities.
We are subject to income taxes in the U.K., U.S. and many other jurisdictions. As a result, our global effective tax rate from period to period can be affected by many factors, including changes in tax legislation, such as the U.S. Tax Reform Act detailed above, our global mix of earnings, the use of global funding structures, the tax characteristics of our income, the effect of complying with transfer pricing requirements under laws of many different countries on our revenues and costs, the consequences of acquisitions and dispositions of businesses and business segments, and the portion of the income of non-U.S. subsidiaries that may be subject to U.S. tax whether or not distributed to U.S. shareholders. Significant judgment is required in determining our worldwide provision for income taxes, and our determination of the amount of our tax liability is always subject to review by applicable tax authorities.
We believe that our Redomestication and related transactions should support our ability to maintain a competitive global tax rate because the U.K. has implemented a dividend exemption system that generally does not subject non-U.K. earnings to U.K. tax when such earnings are repatriated to the U.K. in the form of dividends from non-U.K. subsidiaries. This should allow us to optimize our capital allocation through global funding structures. However, we cannot provide any assurances as to what our tax rate will be in any period because of, among other things, uncertainty regarding the nature and extent of our business activities in any particular jurisdiction in the future and the tax laws of such jurisdictions, as well as changes in U.S. and other tax laws, treaties and regulations. Our actual global tax rate may vary from our expectation and that variance may be material. Additionally, the tax laws of the U.K., the U.S. and other jurisdictions could change in the future, and such changes could cause a material change in our tax rate.
We also could be subject to future audits conducted by foreign and domestic tax authorities, and the resolution of such audits could impact our tax rate in future periods, as would any reclassification or other changes (such as those in applicable accounting rules) that increases the amounts we have provided for income taxes in our consolidated financial statements. There can be no assurance that we would be successful in attempting to mitigate the adverse impacts resulting from any changes in law, audits and other matters. Our inability to mitigate the negative consequences of any changes in the law, audits and other matters could cause our global tax rate to increase, our use of cash to increase and our financial condition and results of operations to suffer.
Changes in our accounting estimates and assumptions could negatively affect our financial position and results of operations.
We prepare our consolidated financial statements in accordance with U.S. GAAP. These accounting principles require us to make estimates and assumptions that affect the reported amounts of assets and liabilities, and the disclosure of contingent assets and liabilities at the date of our financial statements. We are also required to make certain judgments that affect the reported amounts of revenues and expenses during each reporting period. We periodically evaluate our estimates and assumptions including,

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but not limited to, those relating to revenue recognition, restructuring, pensions, recoverability of assets including customer receivables, valuation of goodwill and intangibles, contingencies, share-based payments, and income taxes. We base our estimates on historical experience and various assumptions that we believe to be reasonable based on specific circumstances. These assumptions and estimates involve the exercise of judgment and discretion, which may evolve over time in light of operational experience, regulatory direction, developments in accounting principles, and other factors. Actual results could differ from these estimates, or changes in assumptions, estimates, policies, or developments in the business may change our initial estimates, which could materially affect the Consolidated Statements of Income, Comprehensive Income, Financial Position, Shareholders’ Equity and Cash Flows.
We may be required to record goodwill or other long-lived asset impairment charges, which could result in a significant charge to earnings.
Under U.S. GAAP, we review our long-lived assets for impairment when events or changes in circumstances indicate the carrying value may not be recoverable. Goodwill is assessed for impairment at least annually. Factors that may be considered in assessing whether goodwill or other long-lived assets may not be recoverable include a decline in our share price or market capitalization, reduced estimates of future cash flows and slower growth rates in our industry. We may experience unforeseen circumstances that adversely affect the value of our goodwill or other long-lived assets and trigger an evaluation of the recoverability of the recorded goodwill and other long-lied intangible assets. Future goodwill or other long-lived asset impairment charges could materially impact our consolidated financial statements.
We are a holding company and, therefore, may not be able to receive dividends or other payments in needed amounts from our subsidiaries.
The Company is organized as a holding company, a legal entity separate and distinct from our operating entities. As a holding company without significant operations of its own, our principal assets are the shares of capital stock of our subsidiaries. We rely on dividends, interest, and other payments from these subsidiaries to meet our obligations for paying principal and interest on outstanding debt, paying dividends to shareholders, repurchasing ordinary shares, and corporate expenses. Certain of our subsidiaries are subject to regulatory requirements of the jurisdictions in which they operate or other restrictions that may limit the amounts that subsidiaries can pay in dividends or other payments to us. No assurance can be given that there will not be further changes in law, regulatory actions, or other circumstances that could restrict the ability of our subsidiaries to pay dividends or otherwise make payment to us. Furthermore, no assurance can be given that our subsidiaries may be able to make timely payments to us in order for us to meet our obligations.
Legal and Regulatory Risks
We are subject to errors and omissions claims against us as well as other contingencies and legal proceedings, some of which, if determined unfavorably to us, could have a material adverse effect on the financial condition or results of operations of a business line or the Company as a whole.
We assist our clients with various matters, including placing insurance and reinsurance coverage and handling related claims, consulting on various human resources matters, providing actuarial services, investment consulting, and asset management services. E&O claims against us may allege our potential liability for damages arising from these services. E&O claims could include, for example, the failure of our employees or sub-agents, whether negligently or intentionally, to place coverage correctly or notify carriers of claims on behalf of clients or to provide insurance carriers with complete and accurate information relating to the risks being insured, or the failure to give error-free advice in our consulting business. It is not always possible to prevent and detect errors and omissions, and the precautions we take may not be effective in all cases. In addition, we are subject to other types of claims, litigation and proceedings in the ordinary course of business, which along with E&O claims, may seek damages, including punitive damages, in amounts that could, if awarded, have a material adverse impact on the Company’s financial position, earnings, and cash flows. In addition to potential liability for monetary damages, such claims or outcomes could harm our reputation or divert management resources away from operating our business.
We have historically purchased, and intend to continue to purchase, insurance to cover E&O claims and other insurance to provide protection against certain losses that arise in such matters. However, we have exhausted or materially depleted our coverage under some of the policies that protect us for certain years and, consequently, are self-insured or materially self-insured for some historical claims. Accruals for these exposures, and related insurance receivables, when applicable, have been provided to the extent that losses are deemed probable and are reasonably estimable. These accruals and receivables are adjusted from time to time as developments warrant, and may also be adversely affected by disputes we may have with our insurers over coverage. Amounts related to settlement provisions are recorded in Other general expenses in the Consolidated Statements of Income. Discussion of some of these claims, lawsuits, and proceedings are contained in the Notes to Consolidated Financial Statements.
In addition, we provide a variety of guarantees and indemnifications to our customers and others. The maximum potential amount of future payments represents the notional amounts that could become payable under the guarantees and indemnifications

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if there were a total default by the guaranteed parties, without consideration of possible recoveries under recourse provisions or other methods. Any anticipated payment amounts under guarantees and indemnifications that are deemed to be probable and reasonably estimable are included in our consolidated financial statements. These amounts may not represent actual future payments, if any, for these guarantees and indemnifications.
The ultimate outcome of these claims, lawsuits, proceedings, guarantees and indemnifications cannot be ascertained, and liabilities in indeterminate amounts may be imposed on us. It is possible that future results of operations or cash flows for any particular quarterly or annual period could be materially affected by an unfavorable resolution of these matters.
Our businesses are subject to extensive governmental regulation, which could reduce our profitability, limit our growth, or increase competition.
Our businesses are subject to extensive legal and regulatory oversight throughout the world, including the U.K. Companies Act and the rules and regulations promulgated by the FCA, the U.S. securities laws, including the Sarbanes-Oxley Act of 2002, the Dodd-Frank Wall Street Reform and Consumer Protection Act, and the rules and regulations promulgated by the SEC, and a variety of other laws, rules and regulations addressing, among other things, licensing, data privacy and protection, trade restriction and export controls, anti-money laundering, wage-and-hour standards, employment and labor relations, anti-competition, anti-corruption, currency, reserves, government contracting and the amount of local investment with respect to our operations in certain countries. This legal and regulatory oversight could reduce our profitability or limit our growth by: increasing the costs of legal and regulatory compliance; limiting or restricting the products or services we sell, the markets we serve or enter, the methods by which we sell our products and services, the prices we can charge for our services, or the form of compensation we can accept from our clients, carriers and third parties; or by subjecting our businesses to the possibility of legal and regulatory actions or proceedings.
The global nature of our operations increases the complexity and cost of compliance with laws and regulations adding to our cost of doing business. In addition, many of these laws and regulations may have differing or conflicting legal standards across jurisdictions, increasing the complexity and cost of compliance. In emerging markets and other jurisdictions with less developed legal systems, local laws and regulations may not be established with sufficiently clear and reliable guidance to provide us adequate assurance that we are operating our business in a compliant manner with all required licenses or that our rights are otherwise protected. In addition, certain laws and regulations, such as the Foreign Corrupt Practices Act (“FCPA”) and the Foreign Account Tax Compliance provisions of the Hiring Incentives to Restore Employment Act (“FATCA”) in the U.S., and the Bribery Act of 2010 (“U.K. Bribery Act”) in the U.K., impact our operations outside of the legislating country by imposing requirements for the conduct of overseas operations, and in several cases, requiring compliance by foreign subsidiaries.
In addition to the complexity of the laws and regulations themselves, the development of new laws and regulations or changes in application or interpretation of current laws and regulations also increases our legal and regulatory compliance complexity. Additionally, our acquisitions of new businesses and our continued operational changes and entry into new jurisdictions and new service offerings increases our legal and regulatory compliance complexity, as well as the type of governmental oversight to which we may be subject. Changes in laws and regulations could mandate significant and costly changes to the way we implement our services and solutions, could impose additional licensure requirements or costs to our operations and services, or even cause us to cease offering certain services or solutions. Furthermore, as we enter new jurisdictions or businesses and further develop and expand our services, we may become subject to additional types of laws and policies and governmental oversight and supervision, such as those applicable to the financial lending or other service institutions.
In all jurisdictions, the applicable laws and regulations are subject to amendment or interpretation by regulatory authorities. Generally, such authorities are vested with relatively broad discretion to grant, renew, and revoke licenses and approvals and to implement regulations. Accordingly, we may have a license revoked or be unable to obtain new licenses and therefore be precluded or temporarily suspended from carrying on or developing some or all of our activities or otherwise fined or penalized in a given jurisdiction. No assurances can be given that our business can further develop or continue to be conducted in any given jurisdiction as it has been conducted in the past.
In addition, new regulatory or industry developments could result in changes that adversely affect us. These developments include:
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changes in our business compensation model as a result of regulatory actions or changes;
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the establishment of programs in which state-sponsored entities provide property insurance in catastrophe-prone areas or other alternative types of coverage;
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changes in regulations relating to health and welfare plans, defined contribution, and defined benefit plans, and investment consulting and asset management;
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additional regulations promulgated by the FCA in the U.K., or other regulatory bodies in jurisdictions in which we operate; or

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additional requirements respecting data privacy, data security, and data usage in jurisdictions in which we operate that may increase our costs of compliance and potentially reduce the manner in which data can be used by us to develop or further our product offerings.
Changes in the regulatory scheme, or even changes in how existing regulations are interpreted, could have an adverse impact on our results of operations by limiting revenue streams or increasing costs of compliance. For instance, The General Data Protection Regulation (the “GDPR”), effective in May 2018, creates a range of new compliance obligations, increases financial penalties for non-compliance, and extends the scope of the European Union data protection law to all companies processing data of European Union residents, wherever the company’s location. Complying with the GDPR will cause us to incur substantial operational costs and may require us to change our business practices.
Our business’ regulatory oversight generally also includes licensing of insurance brokers and agents, managing general agency or general underwriting operations, and the regulation of the handling and investment of client funds held in a fiduciary capacity. Our continuing ability to provide insurance broking in the jurisdictions in which we operate depends on our compliance with the rules and regulations promulgated from time to time by the regulatory authorities in each of these jurisdictions. Also, we can be affected indirectly by the governmental regulation and supervision of insurance companies. For instance, if we are providing or managing general underwriting services for an insurer, we may have to contend with regulations affecting our client.
Services provided in our Health Solutions and Retirement Solutions revenue line are also the subject of ever-evolving government regulation, either because the services provided to our clients are regulated directly or because third parties upon whom we rely to provide services to clients are regulated, thereby indirectly affecting the manner in which we provide services to those clients. In particular, our health care exchange business depends upon the private sector of the U.S. insurance system and its role in financing health care delivery, and insurance carriers’ use of, and payment of, commissions to, agents, brokers and other organizations to market and sell individual and family health insurance products and plans. Uncertainty regarding, or any changes to, state or federal law, or the interpretation of such law by applicable regulatory agencies, including the effects of health care reform by the U.S. government, could delay client adoption of our healthcare exchanges, impair our ability to retain clients who have adopted our healthcare exchanges, or cause insurance carriers to alter or eliminate the products and plans that they offer or attempt to move members into new products or plans for which we receive lower commissions. In addition, changes in laws, government regulations or the way those regulations are interpreted in the jurisdictions in which we operate could affect the viability, value, use, or delivery of benefits and human resources programs, including changes in regulations relating to health and welfare plans (such as medical), defined contribution plans (such as 401(k)), or defined benefit plans (such as pension), may adversely affect the demand for, or profitability of, our services.
If we violate the laws and regulation to which we are subject, we could be subject to fines, penalties or criminal sanctions and could be prohibited from conducting business in one or more countries. There can be no assurance that our employees, contractors or agents will not violate these laws and regulations, causing an adverse effect on our operations and financial condition.
In addition, our businesses and operations are subject to heightened regulatory oversight and scrutiny, which may lead to additional regulatory investigations, increased government involvement, or enforcement actions. For instance, increased scrutiny by competition authorities may increase our costs of doing business or force us to change the way we conduct business or refrain from or otherwise alter the way we engage in certain activities. Additionally, we operate in many different business lines, which may occasionally intersect with each other, such as placing both insurance and reinsurance or providing both investment consultancy and fiduciary management services.   If we fail to control possible resulting conflicts of interest, we could be subject to civil litigation, fines, penalties or criminal sanctions and could be prohibited from participating in one or more lines of business.  As regulators and other government agencies continue to examine our operations, there is no assurance that consent orders or other enforcement actions will not be issued by them in the future. These and other initiatives from national, state, and local officials may subject us to judgments, settlements, fines or penalties, or cause us to be required to restructure or divest operations and activities, all of which could lead to reputational issues, higher operational costs, business disruption, or loss, thereby adversely affecting our business, financial condition, or operating results.
Failure to protect our intellectual property rights, or allegations that we have infringed on the intellectual property rights of others, could harm our reputation, ability to compete effectively, and financial condition.
To protect our intellectual property rights, we rely on a combination of trademark laws, copyright laws, patent laws, trade secret protection, confidentiality agreements, and other contractual arrangements with our affiliates, employees, clients, strategic partners, and others. However, the protective steps that we take may be inadequate to deter misappropriation of our proprietary information. In addition, we may be unable to detect the unauthorized use of, or take appropriate steps to enforce, our intellectual property rights. Further, effective trademark, copyright, patent, and trade secret protection may not be available in every country in which we offer our services or competitors may develop products similar to our products that do not conflict with our related intellectual property rights. Failure to protect our intellectual property adequately could harm our reputation and affect our ability to compete effectively.

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In addition, to protect or enforce our intellectual property rights, we may initiate litigation against third parties, such as infringement suits or interference proceedings.  Third parties may assert intellectual property rights claims against us, which may be costly to defend, could require the payment of damages and could limit our ability to use or offer certain technologies, products or other intellectual property. Any intellectual property claims, with or without merit, could be expensive, take significant time and divert management’s attention from other business concerns. Successful challenges against us could require us to modify or discontinue our use of technology or business processes where such use is found to infringe or violate the rights of others, or require us to purchase licenses from third parties, any of which could adversely affect our business, financial condition and operating results.
We have less flexibility as a public limited company incorporated under the laws of England and Wales with respect to certain aspects of capital management.
English law imposes additional restrictions on certain corporate actions. For example, English law provides that a board of directors may only allot, or issue, securities with the prior authorization of shareholders, such authorization being up to the aggregate nominal amount of shares and for a maximum period of five years, each as specified in the articles of association or relevant shareholder resolution. The current authorization is effective until the earlier of our next annual general meeting or August 31, 2018. This authorization will need to be renewed by our shareholders periodically and we intend to renew this authorization at each annual general meeting.
English law also generally provides shareholders with preemptive rights when new shares are issued for cash; however, it is possible for the articles of association, or shareholders in general meeting, to exclude preemptive rights. Such an exclusion of preemptive rights may be for a maximum period of up to five years as specified in the articles of association or relevant shareholder resolution. The current exclusion is effective until the earlier of our next annual general meeting or August 31, 2018. This exclusion would need to be renewed by our shareholders periodically and we intend to renew this exclusion at each annual general meeting.
English law also requires us to have available “distributable reserves” to make share repurchases or pay dividends to shareholders.  Distributable reserves may be created through the earnings of the U.K. parent company or other actions.  As of December 31, 2017, we had distributable reserves in excess of $1.2 billion . While it is our intention to maintain a sufficient level of distributable reserves in order to pay dividends on our ordinary shares and make share repurchases, there is no assurance that the parent company level will continue to generate sufficient earnings in order to maintain the necessary level of distributable reserves to do so.
English law also generally prohibits a company from repurchasing its own shares by way of “off market purchases” without the prior approval of our shareholders. Such approval lasts for a maximum period of up to five years. Our shares are traded on the NYSE, which is not a recognized investment exchange in the U.K. Consequently, any repurchase of our shares is currently considered an “off market purchase.” The current authorization expires on June 17, 2020. Renewal of this authorization will be sought periodically.
The enforcement of civil liabilities against us may be more difficult.
Because we are a public limited company incorporated under the laws of England and Wales, investors could experience more difficulty enforcing judgments obtained against us in U.S. courts than would have been the case for a U.S. company. In addition, it may be more difficult (or impossible) to bring some types of claims against us in courts in England than it would be to bring similar claims against a U.S. company in a U.S. court.
We are a public limited company incorporated under the laws of England and Wales. Therefore, it may not be possible to effect service of process upon us within the U.S. in order to enforce judgments of U.S. courts against us based on the civil liability provisions of the U.S. federal securities laws.
There is doubt as to the enforceability in England and Wales, in original actions or in actions for enforcement of judgments of U.S. courts, of civil liabilities solely based on the U.S. federal securities laws. The English courts will, however, treat any amount payable by us under U.S. judgment as a debt and new proceedings can be commenced in the English courts to enforce this debt against us. The following criteria must be satisfied in order for the English court to enforce the debt created by the U.S. judgment:
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the U.S. court having had jurisdiction over the original proceedings according to English conflicts of laws principles and rules of English private international law at the time when proceedings were initiated;
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the U.S. proceedings not having been brought in breach of a jurisdiction or arbitration clause except with the agreement of the defendant or the defendant’s subsequent submission to the jurisdiction of the court;
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the U.S. judgment being final and conclusive on the merits in the sense of being final and unalterable in the court which pronounced it and being for a definite sum of money;

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the recognition or enforcement, as the case may be, of the U.S. judgment not contravening English public policy in a sufficiently significant way or contravening the Human Rights Act 1998 (or any subordinate legislation made thereunder, to the extent applicable);
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the U.S. judgment not being for a sum payable in respect of taxes, or other charges of a like nature, or in respect of a penalty or fine, or otherwise based on a U.S. law that an English court considers to be a penal or revenue law;
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the U.S. judgment not having been arrived at by doubling, trebling or otherwise multiplying a sum assessed as compensation for the loss or damages sustained, and not otherwise being a judgment contrary to section 5 of the Protection of Trading Interests Act 1980 or is a judgment based on measures designated by the Secretary of State under Section 1 of that Act;
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the U.S. judgment not having been obtained by fraud or in breach of English principles of natural justice;
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the U.S. judgment not being a judgment on a matter previously determined by an English court, or another court whose judgment is entitled to recognition (or enforcement as the case may be) in England, in proceedings involving the same parties which conflicts with an earlier judgment of such court;
•
the party seeking enforcement (being a party who is not ordinarily resident in some part of the U.K. or resident in an EU Member State) providing security for costs, if ordered to do so by the English courts; and
•
the English enforcement proceedings being commenced within the relevant limitation period.
If an English court gives judgment for the sum payable under a U.S. judgment, the English judgment will be enforceable by methods generally available for this purpose. These methods generally permit the English court discretion to prescribe the manner of enforcement. Also note that, in any enforcement proceedings, the judgment debtor may raise any counterclaim that could have been brought if the action had been originally brought in England unless the subject of the counterclaim was in issue and denied in the U.S. proceedings.
Operational Risks
The economic and political conditions of the countries and regions in which we operate could have an adverse impact on our business, financial condition, operating results, liquidity, and prospects for growth.
Our operations in countries undergoing political change or experiencing economic instability are subject to uncertainty and risks that could materially adversely affect our business. These risks include, particularly in emerging markets, the possibility we would be subject to undeveloped or evolving legal systems, unstable governments and economies, and potential governmental actions affecting the flow of goods, services, and currency.
Furthermore, the U.K.’s withdrawal from the European Union (“Brexit”) has created uncertainty about the future relationship between the U.K. and the European Union as they negotiate the terms of the withdrawal. As the U.K. and European Union negotiate these terms, we are uncertain about the agreements they will reach on topics such as financial laws and regulations, tax and free trade agreements, immigration laws, and employment laws. Our publicly traded parent is incorporated in the U.K. and we have significant operations and a substantial workforce therein and therefore enjoy certain benefits based on the U.K.’s membership in the European Union. The lack of clarity about Brexit and the future U.K. laws and regulations creates uncertainty for us as the outcome of these negotiations may affect our business and operations. Additionally, there is also a risk that other countries may decide to leave the European Union. The uncertainty surrounding Brexit not only potentially affects our business in the U.K. and the European Union, but may have a material adverse effect on global economic conditions and the stability of global financial markets, which in turn could have a material adverse effect on our business, financial condition and results of operations.
Additionally, any development that has the effect of devaluing or replacing the Euro could meaningfully reduce the value of our assets and reducing the usefulness of liquidity alternatives denominated in that currency such as our multicurrency U.S. credit facility. We also deposit some of our cash, including cash held in a fiduciary capacity, with certain European financial institutions. While we continuously monitor and manage exposures associated with those deposits, to the extent the uncertainty surrounding economic stability in Europe and the future viability of the Euro suddenly and adversely impacts those financial institutions, some or all of those cash deposits could be at risk.
We may not realize all of the expected benefits from our restructuring plan and other operational improvement initiatives.
In 2017, we initiated a global restructuring plan (the “Restructuring Plan”) in connection with the sale of the Divested Business. The Restructuring Plan is intended to streamline operations across the organization and deliver greater efficiency, insight and connectivity. We expect these restructuring activities and related expenses to affect continuing operations through 2019, including an estimated 4,200 to 4,800 role eliminations. The Restructuring Plan is expected to result in cumulative costs of approximately $1,025 million through the end of the Restructuring Plan, consisting of approximately $450 million in employee termination costs, $130 million in IT rationalization costs, $85 million in real estate realization costs, $50 million in asset impairment costs and $310 million in other costs associated with the restructuring. Included in the estimated $1,025 million is $50 million of estimated non-cash charges.

17

We estimate that our annualized savings from the Restructuring Plan and other operational improvement initiatives will be approximately $450 million by the end of 2019. Actual total costs, savings and timing may vary from these estimates due to changes in the scope or assumptions underlying the Restructuring Plan and other operational improvement initiatives.  We therefore cannot assure that we will achieve the targeted savings. Unanticipated costs or unrealized savings in connection with the Restructuring Plan and other operational improvement initiatives could adversely affect our consolidated financial statements.
Our success depends on our ability to retain and attract experienced and qualified personnel, including our senior management team and other professional personnel.
We depend, in material part, upon the members of our senior management team who possess extensive knowledge and a deep understanding of our business and our strategy, as well as the colleagues who are critical to developing and retaining client relationships. The unexpected loss of services of any of these senior leaders could have a disruptive effect adversely impacting our ability to manage our business effectively and execute our business strategy. Competition for experienced professional personnel is intense, and we are constantly working to retain and attract these professionals. If we cannot successfully do so, our business, operating results and financial condition could be adversely affected. While we have plans for key management succession and long-term compensation plans designed to retain our senior management team and critical colleagues, if our succession plans and retention programs do not operate effectively, our business could be adversely affected.
Our global operations expose us to various international risks that could adversely affect our business.
Our operations are conducted globally. Accordingly, we are subject to legal, economic, and market risks associated with operating in, and sourcing from, foreign countries, including:
•
difficulties in staffing and managing our foreign offices, including due to unexpected wage inflation or job turnover, and the increased travel, infrastructure, and legal and compliance costs and risks associated with multiple international locations;
•
hyperinflation in certain foreign countries;
•
conflicting regulations in the countries in which we do business;
•
imposition of investment requirements or other restrictions by foreign governments;
•
longer payment cycles;
•
greater difficulties in collecting accounts receivable;
•
insufficient demand for our services in foreign jurisdictions;
•
our ability to execute effective and efficient cross-border sourcing of services on behalf of our clients;
•
the reliance on or use of third parties to perform services on behalf of the Company;
•
disparate tax regimes;
•
restrictions on the import and export of technologies; and
•
trade barriers.
The occurrence of natural or man-made disasters could result in declines in business and increases in claims that could adversely affect our financial condition and results of operations.
We are exposed to various risks arising out of natural disasters, including earthquakes, hurricanes, fires, floods, tornadoes, climate events or weather patterns, and pandemic health events, as well as man-made disasters, including acts of terrorism, military actions and cyber-terrorism. The continued threat of terrorism and ongoing military actions may cause significant volatility in global financial markets, and a natural or man-made disaster could trigger an economic downturn in the areas directly or indirectly affected by the disaster. These consequences could, among other things, result in a decline in business and increased claims from those areas. They could also result in reduced underwriting capacity, making it more difficult for our professionals to place business. Disasters also could disrupt public and private infrastructure, including communications and financial services, which could disrupt our normal business operations.
A natural or man-made disaster also could disrupt the operations of our counterparties or result in increased prices for the products and services they provide to us. In addition, a disaster could adversely affect the value of the assets in our investment portfolio. Finally, a natural or man-made disaster could increase the incidence or severity of E&O claims against us.
Our inability to successfully recover should we experience a disaster or other business continuity problem could cause material financial loss, loss of human capital, regulatory actions, reputational harm or legal liability.
Our operations are dependent upon our ability to protect our personnel, offices and technology infrastructure against damage from business continuity events that could have a significant disruptive effect on our operations. Should we experience a local or regional disaster or other business continuity problem, such as an earthquake, hurricane, terrorist attack, pandemic, security breaches, power loss, telecommunications failure, or other natural or man-made disaster, our continued success will depend, in part, on the availability of our personnel, our office facilities, and the proper functioning of existing, new or upgraded computer

18

systems, telecommunications, and other related systems and operations. In events like these, while our operational size, the multiple locations from which we operate, and our existing back-up systems provide us with some degree of flexibility, we still can experience near-term operational challenges with regard to particular areas of our operations. We could potentially lose access to key executives, personnel, or client data or experience material adverse interruptions to our operations or delivery of services to our clients in a disaster recovery scenario. A disaster on a significant scale or affecting certain of our key operating areas within or across regions, or our inability to successfully recover should we experience a disaster or other business continuity problem, could materially interrupt our business operations and cause material financial loss, loss of human capital, regulatory actions, reputational harm, damaged client relationships, or legal liability.
We rely on complex information technology systems and networks to operate our business. Any significant system or network disruption due to a breach in the security of our information technology systems could have a negative impact on our reputation, operations, sales and operating results.
We rely on the efficient, uninterrupted, and secure operation of complex information technology systems and networks, some of which are within the Company and some of which are outsourced to third parties. All information technology systems are potentially vulnerable to damage or interruption from a variety of sources, including but not limited to cyber-attacks, computer viruses, security breaches, unauthorized access or improper actions by insiders or employees. We are at risk of attack by a growing list of adversaries through increasingly sophisticated methods of attack. Because the techniques used to obtain unauthorized access or sabotage systems change frequently, we may be unable to anticipate these techniques or implement adequate preventative measures. We regularly experience attacks to our systems and networks and have from time to time experienced cybersecurity breaches, such as computer viruses, unauthorized parties gaining access to our information technology systems, and similar incidents, which to date have not had a material impact on our business. If we are unable to efficiently and effectively maintain and upgrade our system safeguards, we may incur unexpected costs and certain of our systems may become more vulnerable to unauthorized access. While we select our third party vendors carefully, problems with the information technology systems of those vendors, including breakdowns or other disruptions in communication services provided by a vendor, failure of a vendor to handle current or higher volumes, cyber-attacks, and security breaches at a vendor could adversely affect the Company’s ability to deliver products and services to its customers and otherwise conduct its business. Additionally, we are an acquisitive organization and the process of integrating the information systems of the businesses we acquire is complex and exposes us to additional risk as we might not adequately identify weaknesses in the targets’ information systems, which could expose us to unexpected liabilities or make our own systems more vulnerable to attack. These types of incidents affecting us or our third-party vendors could result in intellectual property or other confidential information being lost or stolen, including client, employee, or company data. In addition, we may not be able to detect breaches in our information technology systems or assess the severity or impact of a breach in a timely manner.
We have implemented various measures to manage our risks related to system and network security and disruptions, but a security breach or a significant and extended disruption in the functioning of our information technology systems could damage our reputation and cause us to lose clients, adversely impact our operations, sales and operating results, and require us to incur significant expense to address and remediate or otherwise resolve such issues. Additionally, in order to maintain the level of security, service, and reliability that our clients require, we may be required to make significant additional investments in our information technology system.
Improper disclosure of confidential, personal, or proprietary data could result in regulatory scrutiny, legal liability, or harm to our reputation.
One of our significant responsibilities is to maintain the security and privacy of our employees’ and clients’ confidential and proprietary information, including confidential information about our clients’ employees’ compensation, medical information, and other personally identifiable information. We maintain policies, procedures, and technological safeguards designed to protect the security and privacy of this information. Nonetheless, we cannot eliminate the risk of human error, employee or vendor malfeasance, or cyber-attacks that could result in improper access to or disclosure of confidential, personal, or proprietary information. Such access or disclosure could harm our reputation and subject us to liability under our contracts and laws and regulations that protect personal data, resulting in increased costs, loss of revenue, and loss of clients. The release of confidential information as a result of a security breach could also lead to litigation or other proceedings against us by affected individuals or business partners, or by regulators, and the outcome of such proceedings, which could include penalties or fines, could have a significant negative impact on our business.
In many jurisdictions, including in the European Union and the U.S., we are subject to laws and regulations relating to the collection, use, retention, security, and transfer of this information. These laws and regulations are frequently changing and are becoming increasingly complex and sometimes conflict among the various jurisdictions and countries in which we provide services both in terms of substance and in terms of enforceability. This makes compliance challenging and expensive. Additionally, certain jurisdictions’ regulations include notice provisions that may require us to inform affected clients or employees in the event of a breach of confidential information before we fully understand or appreciate the extent of the breach. These notice provisions

19

present operational challenges and related risk. In particular, the European Union’s GDPR will go into effect in May 2018. Despite our efforts to bring practices into compliance before the GDPR’s effective date, we may not be successful either due to internal or external factors, such as a lack of vendor cooperation. Non-compliance could result in proceedings against us by governmental entities or others and additional costs in connection therewith. We may also experience difficulty retaining or obtaining new European or multi-national customers due to the compliance cost, potential risk exposure, and difficulty in negotiating the allocation of risk related to the handling of data. Compliance with the GDPR may also cause distraction from other aspects of our business. Our failure to adhere to or successfully implement processes in response to changing regulatory requirements in this area could result in legal liability or impair our reputation in the marketplace. Further, regulatory initiatives in the area of data protection are more frequently including provisions allowing authorities to impose substantial fines and penalties, and therefore, failure to comply could also have a significant financial impact.
Our business performance and growth plans could be negatively affected if we are not able to effectively apply technology in driving value for our clients through technology-based solutions or gain internal efficiencies through the effective application of technology and related tools. Conversely, investments in innovative product offerings may fail to yield sufficient return to cover their investments.
Our success depends, in part, on our ability to develop and implement technology solutions that anticipate and keep pace with rapid and continuing changes in technology, industry standards, and client preferences. We may not be successful in anticipating or responding to these developments on a timely and cost-effective basis, and our ideas may not be accepted in the marketplace. Additionally, the effort to gain technological expertise and develop new technologies in our business requires us to incur significant expenses. If we cannot offer new technologies as quickly as our competitors or if our competitors develop more cost-effective technologies, it could have a material adverse effect on our ability to obtain and complete client engagements. For example, we have invested significantly in the development of our proprietary databases, repositories of global insurance and reinsurance placement information, which we use to drive results for our clients in the insurance and reinsurance placement process. Our competitors are developing competing databases, and their success in this space may impact our ability to differentiate our services to our clients through the use of unique technological solutions. Innovations in software, cloud computing or other technologies that alter how our services are delivered could significantly undermine our investment in this business if we are slow or unable to take advantage of these developments.
We are continually developing and investing in innovative and novel service offerings that we believe will address needs that we identify in the markets. Nevertheless, for those efforts to produce meaningful value, we are reliant on a number of other factors, some of which our outside of our control. For example, our Health Solutions revenue line has invested substantial time and resources in launching health care exchanges under the belief that these exchanges will serve a useful role in helping corporations and individuals in the U.S. manage their growing health care expenses. In order for these exchanges to be successful, health care insurers and corporate and individual participants have to deem them suitable, and whether those parties will find them suitable will be subject to their own particular circumstances.
We rely on third parties to perform key functions of our business operations enabling our provision of services to our clients. These third parties may act in ways that could harm our business.
We rely on third parties, and in some cases subcontractors, to provide services, data, and information such as technology, information security, funds transfers, data processing, and administration and support functions that are critical to the operations of our business. These third parties include correspondents, agents and other brokerage and intermediaries, insurance markets, data providers, plan trustees, payroll service providers, benefits administrators, software and system vendors, health plan providers, investment managers and providers of human resource, among others. As we do not fully control the actions of these third parties, we are subject to the risk that their decisions, actions, or inactions may adversely impact us and replacing these service providers could create significant delay and expense. A failure by third parties to comply with service level agreements or regulatory or legal requirements, in a high quality and timely manner, particularly during periods of our peak demand for their services, could result in economic and reputational harm to us. In addition, these third parties face their own technology, operating, business, and economic risks, and any significant failures by them, including the improper use or disclosure of our confidential client, employee, or company information, could cause harm to our reputation. An interruption in or the cessation of service by any service provider as a result of systems failures, capacity constraints, financial difficulties, or for any other reason could disrupt our operations, impact our ability to offer certain products and services, and result in contractual or regulatory penalties, liability claims from clients and/or employees, damage to our reputation, and harm to our business.
Our business is exposed to risks associated with the handling of client funds.
Certain of our businesses collect premiums from insureds and remits the premiums to the respective insurers. We also collect claims or refunds from insurers on behalf of insureds, which are then remitted to the insureds. Consequently, at any given time, we may be holding and managing funds of our clients. This function creates a risk of loss arising from, among other things, fraud by employees or third parties, execution of unauthorized transactions, errors relating to transaction processing, or other

20

cybersecurity events or security breaches. We are also potentially at risk in the event the financial institution in which we hold these funds suffers any kind of insolvency or liquidity event. The occurrence of any of these types of events in connection with this function could cause us financial loss and reputational harm.
In connection with the implementation of our corporate strategies, we face risks associated with the acquisition or disposition of businesses, the entry into new lines of business, the integration of acquired businesses, and the growth and development of these businesses.
In pursuing our corporate strategy, we often acquire other businesses or dispose of or exit businesses we currently own. The success of this strategy is dependent upon our ability to identify appropriate acquisition and disposition targets, negotiate transactions on favorable terms, complete transactions and, in the case of acquisitions, successfully integrate them into our existing businesses. If a proposed transaction is not consummated, the time and resources spent pursuing it could adversely result in missed opportunities to locate and acquire other businesses. If acquisitions are made, there can be no assurance that we will realize the anticipated benefits of such acquisitions, including, but not limited to, revenue growth, operational efficiencies, or expected synergies. If we dispose of or otherwise exit certain businesses, there can be no assurance that we will not incur certain disposition related charges, or that we will be able to reduce overhead related to the divested assets.
From time to time, either through acquisitions or internal development, we enter new lines of business or offer new products and services within existing lines of business. These new lines of business or new products and services present the Company with additional risks, particularly in instances where the markets are not fully developed. Such risks include the investment of significant time and resources; the possibility that these efforts will be not be successful; the possibility that the marketplace does not accept our products or services or that we are unable to retain clients that adopt our new products or services; and the risk of additional liabilities associated with these efforts. In addition, many of the businesses that we acquire and develop will likely have significantly smaller scales of operations prior to the implementation of our growth strategy. If we are not able to manage the growing complexity of these businesses, including improving, refining, or revising our systems and operational practices, and enlarging the scale and scope of the businesses, our business may be adversely affected. Other risks include developing knowledge of and experience in the new business, integrating the acquired business into our systems and culture, recruiting professionals, and developing and capitalizing on new relationships with experienced market participants. External factors, such as compliance with new or revised regulations, competitive alternatives, and shifting market preferences may also impact the successful implementation of a new line of business. Failure to manage these risks in the acquisition or development of new businesses could materially and adversely affect our business, results of operations, and financial condition.
We are subject to various risks and uncertainties in connection with the sale of our Benefits Administration and HR Business Process Outsourcing business.
On February 9, 2017, we entered into a Purchase Agreement with Tempo Acquisition, LLC to sell our Divested Business to the Buyer, an entity controlled by affiliates of The Blackstone Group L.P. On May 1, 2017, the transaction was consummated and the Buyer purchased all of the outstanding equity interests in each of the Divested Business’s subsidiaries, plus certain related assets, for a purchase price of (i) $4.3 billion in cash paid at closing, subject to customary adjustments set forth in the Purchase Agreement, and (ii) deferred consideration of up to $500 million , plus the assumption of certain liabilities. Cash proceeds from the sale, before taxes and after customary adjustments as set forth in the Purchase Agreement, were $4.2 billion .
This transaction carries inherent risks, including the risk that Aon will not earn the $500 million of additional consideration or otherwise realize the intended value of the transaction, as well as risks connected with separating the Divested Business from Aon. Because the Divested Business represented 19% of our gross revenues for the fiscal year 2016, our results of operations and financial condition may be materially adversely affected, or may not be accretive to adjusted earnings per share as anticipated, if we fail to effectively reduce our overhead costs to reflect the reduced scale of operations or fail to grow our other business as expected. Additionally, the separation of the Divested Businesses from the rest of Aon’s business requires significant resources, which may disrupt operations or divert management’s attention from Aon’s day-today operations and efforts to grow our other businesses. We are party to a transition services agreement with the Buyer under which we provide certain services to the Buyer and the Buyer provides certain systems or services to us.  There are risks associated with this transition services agreement, particularly as we transition off of the Buyer’s systems and services and initiate our own new systems and processes, which could adversely affect our business and results of operations.
Furthermore, we have entered into ongoing commercial arrangements with the Buyer.  If we do not realize the intended benefits of these arrangements, it could affect our results of operations or adversely affect our relationship with clients, partners, colleagues and other third parties.  Additionally, if the Divested Business does not deliver the level of service to which our clients and partners are accustomed, it could adversely affect our relationships with such third parties.

21

Our results may be adversely affected by changes in the mode of compensation in the insurance industry.
In the past, the Attorney General of the State of New York brought charges against members of the insurance brokerage community. These actions have created uncertainty concerning longstanding methods of compensating insurance brokers. Given that the insurance brokerage industry has faced scrutiny from regulators in the past over its compensation practices, it is possible that regulators may choose to revisit the same or other practices in the future. If they do so, compliance with new regulations along with any sanctions that might be imposed for past practices deemed improper could have an adverse impact on our future results of operations and inflict significant reputational harm on our business.
Risks Related to Our Ordinary Shares
Transfers of the Class A Ordinary Shares may be subject to stamp duty or SDRT in the U.K., which would increase the cost of dealing in the Class A Ordinary Shares.
Stamp duty reserve taxes (“SDRT”) are imposed in the U.K. on certain transfers of chargeable securities (which include shares in companies incorporated in the U.K.) at a rate of 0.5 percent of the consideration paid for the transfer. Certain transfers of shares to depositaries or into clearance systems are charged at a higher rate of 1.5 percent.
Our Class A Ordinary Shares are eligible to be held in book entry form through the facilities of Depository Trust Company (“DTC”). Transfers of shares held in book entry form through DTC will not attract a charge to stamp duty or SDRT in the U.K. A transfer of the shares from within the DTC system out of DTC and any subsequent transfers that occur entirely outside the DTC system will attract a charge to stamp duty at a rate of 0.5 percent of any consideration, which is payable by the transferee of the shares. Any such duty must be paid (and the relevant transfer document stamped by Her Majesty’s Revenues and Customs (“HMRC”)) before the transfer can be registered in the books of Aon. If those shares are redeposited into DTC, the redeposit will attract stamp duty or SDRT at a rate of 1.5 percent of the value of the shares.
We have put in place arrangements to require that shares held in certificated form cannot be transferred into the DTC system until the transferor of the shares has first delivered the shares to a depository specified by us so that SDRT may be collected in connection with the initial delivery to the depository. Any such shares will be evidenced by a receipt issued by the depository. Before the transfer can be registered in our books, the transferor will also be required to put in the depository funds to settle the resultant liability to SDRT, which will be charged at a rate of 1.5 percent of the value of the shares.
Following the decision of the First Tier Tribunal (Tax Chamber) in HSBC Holdings plc, The Bank of New York Mellon Corporation v HMRC 2012 UKFTT 163 (TC) and the announcement by HMRC that it will not seek to appeal the decision, HMRC is no longer enforcing the charge to SDRT on the issue of shares into either EU or non-EU depository receipt or clearance systems.
If the Class A Ordinary Shares are not eligible for continued deposit and clearing within the facilities of DTC, then transactions in our securities may be disrupted.
The facilities of DTC are a widely-used mechanism that allow for rapid electronic transfers of securities between the participants in the DTC system, which include many large banks and brokerage firms. We believe that prior to the Redomestication, approximately 99% of the outstanding shares of common stock of Aon Corporation were held within the DTC system. The Class A Ordinary Shares of Aon plc are, at present, eligible for deposit and clearing within the DTC system. In connection with the closing of the Redomestication, we entered into arrangements with DTC whereby we agreed to indemnify DTC for any stamp duty and/or SDRT that may be assessed upon it as a result of its service as a depository and clearing agency for our Class A Ordinary Shares. In addition, we have obtained a ruling from HMRC in respect of the stamp duty and SDRT consequences of the reorganization, and SDRT has been paid in accordance with the terms of this ruling in respect of the deposit of Class A Ordinary Shares with the initial depository. DTC will generally have discretion to cease to act as a depository and clearing agency for the Class A Ordinary Shares. If DTC determines at any time that the Class A Ordinary Shares are not eligible for continued deposit and clearance within its facilities, then we believe the Class A Ordinary Shares would not be eligible for continued listing on a U.S. securities exchange or inclusion in the S&P 500 and trading in the Class A Ordinary Shares would be disrupted. While we would pursue alternative arrangements to preserve our listing and maintain trading, any such disruption could have a material adverse effect on the trading price of the Class A Ordinary Shares.

Item 1B.    Unresolved Staff Comments
None.

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Item 2.    Properties
We have offices in various locations throughout the world. Substantially all of our offices are located in leased premises. We maintain our corporate headquarters at 122 Leadenhall Street, London, England, where we occupy approximately 190,000 square feet of space under an operating lease agreement that expires in 2034. We own one significant building at Pallbergweg 2-4, Amsterdam, the Netherlands (150,000 square feet). The following are additional significant leased properties, along with the occupied square footage and expiration.
Property:
Occupied
Square Footage
 
Lease
Expiration Dates
200 E. Randolph Street, Chicago, Illinois
406,000

 
2028
199 Water Street, New York, New York (1)
319,000

 
2018
(1)
In August 2018, Aon will move to 1 Liberty Plaza, New York, New York. The Company has signed a 10 year lease for 240,000 square feet to replace the 199 Water Street location.
In general, no difficulty is anticipated in negotiating renewals as leases expire or in finding other satisfactory space if the premises become unavailable. We believe that the facilities we currently occupy are adequate for the purposes for which they are being used and are well maintained. In certain circumstances, we may have unused space and may seek to sublet such space to third parties, depending upon the demands for office space in the locations involved. See Note 9 “Lease Commitments” of the Notes to Consolidated Financial Statements in Part II, Item 8 of this report for information with respect to our lease commitments as of December 31, 2017 .
Item 3.    Legal Proceedings
We hereby incorporate by reference Note 16 “Commitments and Contingencies” of the Notes to Consolidated Financial Statements in Part II, Item 8 of this report.
Item 4.    Mine Safety Disclosure
Not applicable.

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Executive Officers of the Registrant
The executive officers of Aon, as of February 20, 2018 unless otherwise noted, their business experience during the last five years, and their ages and positions held are set forth below.
Name
 
Age
 
Position
Eric Andersen
 
53
 
Chief Executive Officer, Aon Benfield. Mr. Andersen joined Aon in 1997 upon the completion of the acquisition of Minet. Mr. Andersen has served in a variety of roles at Aon during his 19 years at the Company, including as Chief Executive Officer of Aon Risk Solutions Americas from 2011 to 2013. Mr. Andersen was named Chief Executive Officer of Aon Benfield in September 2013 and an Executive Officer in February 2017.
John Bruno
 
52
 
Chief Operations Officer.  Mr. Bruno joined Aon in September 2014 as Executive Vice President, Enterprise Innovation & Chief Information Officer and was named an Executive Officer in February 2017 and Chief Operations Officer in April 2017.  Prior to joining Aon, Mr. Bruno held various positions at NCR Corporation, a technology company focused on assisted and self service solutions, from 2008 to 2014, where he most recently served as Executive Vice President, Industry & Field Operations and Corporate Development.  Prior to working at NCR, Mr. Bruno served in various technology positions at Goldman Sachs Group, Merrill Lynch & Co. Inc. and Symbol Technologies, Inc.
Gregory C. Case
 
55
 
President and Chief Executive Officer. Mr. Case became President and Chief Executive Officer of Aon in April 2005. Prior to joining Aon, Mr. Case was a partner with McKinsey & Company, the international management consulting firm, for 17 years, most recently serving as head of the Financial Services Practice. He previously was responsible for McKinsey’s Global Insurance Practice, and was a member of McKinsey’s governing Shareholders’ Committee. Prior to joining McKinsey, Mr. Case was with the investment banking firm of Piper, Jaffray and Hopwood and the Federal Reserve Bank of Kansas City.
Christa Davies
 
46
 
Executive Vice President and Chief Financial Officer. Ms. Davies became Executive Vice President - Global Finance in November 2007. In March 2008, Ms. Davies assumed the additional role of Chief Financial Officer. Prior to joining Aon, Ms. Davies served for 5 years in various capacities at Microsoft Corporation, an international software company, most recently serving as Chief Financial Officer of the Platform and Services Division. Before joining Microsoft in 2002, Ms. Davies served at ninemsn, an Australian joint venture with Microsoft.
Anthony Goland
 
58
 
Executive Vice President and Chief Human Resources Officer. Mr. Goland joined Aon in September 2015 as Executive Vice President and Chief Human Resources Officer. Prior to joining Aon, Mr. Goland spent 30 years at McKinsey & Company, Inc., a global management consulting firm where he was a leader of the firm’s financial services, financial inclusion, and organization practices. Prior to McKinsey, he had experience with J.P. Morgan and IBM, and before that he volunteered and served as a Sergeant in the U.S. Army.
Cary Grace
 
49
 
Chief Executive Officer, Global Retirement & Investment. Ms. Grace joined Aon in April 2012 as President of Aon Hewitt’s Strategy and Solutions group and served as the CEO of Aon’s Health Exchange Solutions prior to assuming her current role in January 2016.  She was named an executive officer in May 2017. Before joining Aon, Ms. Grace spent more than 20 years with Bank of America and a predecessor to JPMorgan in various business leadership positions including leading the institutional asset advisory and mass affluent businesses.
Peter Lieb
 
62
 
Executive Vice President, General Counsel and Company Secretary. Mr. Lieb was named Aon’s Executive Vice President and General Counsel in July 2009 and Company Secretary in November 2013. Prior to joining Aon, Mr. Lieb served as Senior Vice President, General Counsel and Secretary of NCR Corporation, a technology company focused on assisted and self-service solutions, from May 2006 to July 2009, and as Senior Vice President, General Counsel and Secretary of Symbol Technologies, Inc. from 2003 to 2006. From 1997 to 2003, Mr. Lieb served in various senior legal positions at International Paper Company, including Vice President and Deputy General Counsel. Earlier in his career, Mr. Lieb served as a law clerk to the Honorable Warren E. Burger, Chief Justice of the United States.
Laurel Meissner
 
60
 
Senior Vice President and Global Controller. Ms. Meissner joined Aon in February 2009, and was appointed Senior Vice President and Global Controller and designated as Aon’s principal accounting officer in March 2009. Prior to joining Aon, Ms. Meissner served from July 2008 through January 2009 as Senior Vice President, Finance, Chief Accounting Officer of Motorola, Inc., an international communications company. Ms. Meissner joined Motorola in 2000 and served in various senior financial positions, including Corporate Vice President, Finance, Chief Accounting Officer.
Michael O’Connor
 
49
 
Chief Executive Officer, Aon Risk Solutions. Mr. O’Connor joined Aon in 2008 as Chief Operating Officer of Aon Risk Solutions and was later named Chief Risk Operating Officer, Aon Risk Solutions and Aon Benfield. In 2013, he was named Chief Executive Officer, Aon Risk Solutions and was named an Executive Officer in February 2017. Prior to joining Aon, Mr. O’Connor was a partner at McKinsey & Company, where he served as a leader for the North America Financial Services and North American Insurance practices.
John Zern
 
51
 
Chief Executive Officer, Aon Global Health. Mr. Zern joined Aon in 2003 as the U.S. Health Leader for Aon Risk Solutions. He has held a variety of leadership positions across Aon Risk Solutions and Aon Hewitt over his 16 years at the Company.  In 2015, Mr. Zern was named Chief Executive Officer of Aon Global Health and was named an Executive Officer in May 2017. Prior to joining Aon, he held several client and people leadership positions in the U.S. health business of Marsh & McLennan Companies and at Aetna Health Plans.

24


PART II
Item 5.    Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
Our Class A Ordinary Shares, $0.01 nominal value per share, are traded on the New York Stock Exchange. The following table sets forth the ranges of high and low sales prices per share of our ordinary shares as reported on the NYSE and the cash dividends per share of common stock paid for the two most recent fiscal years:
 
 
Years Ended December 31
 
 
2017
 
2016
 
 
High
 
Low
 
Dividends paid per share
 
High
 
Low
 
Dividends paid per share
Fourth quarter
 
$
152.78

 
$
133.11

 
$
0.36

 
$
116.59

 
$
107.19

 
$
0.33

Third quarter
 
$
147.66

 
$
132.38

 
$
0.36

 
$
113.78

 
$
105.35

 
$
0.33

Second quarter
 
$
137.28

 
$
117.41

 
$
0.36

 
$
110.04

 
$
100.55

 
$
0.33

First quarter
 
$
119.88

 
$
109.82

 
$
0.33

 
$
104.76

 
$
83.83

 
$
0.30

On February 16, 2018 , the last reported sale price of our ordinary shares as reported by the NYSE was $140.86 per share. We have approximately 213  holders of record of our Class A Ordinary Shares as of February 16, 2018 .
The following information relates to the repurchases of equity securities by Aon or any affiliated purchaser during any month within the fourth quarter of the fiscal year covered by this report:
Period
 
Total Number of Shares Purchased
 
Average Price Paid per Share (1)
 
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (2)
 
Maximum Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs (1) (2)
10/1/17 – 10/31/17
 
1,176,659

 
$
148.39

 
1,176,659

 
$
5,745,379,322

11/1/17 – 11/30/17
 
1,180,611

 
$
141.15

 
1,180,611

 
$
5,578,732,712

12/1/17 – 12/31/17
 
1,156,382

 
$
137.24

 
1,156,382

 
$
5,420,032,577

 
 
3,513,652

 
$
142.29

 
3,513,652

 
 
(1)
Does not include commissions or other costs paid to repurchase shares.
(2)
Aon has a share repurchase program authorized by the Company’s Board of Directors (the “Repurchase Program”). The Repurchase Program was established in April 2012 with up to $5.0 billion in authorized repurchases, and was increased by $5.0 billion in authorized repurchases in each of November 2014 and February 2017 for a total of $15.0 billion in repurchase authorizations. During the fourth quarter of 2017, we repurchased 3.5 million shares at an average price per share of $142.29 for a total cost of $500 million . Included in the 3.5 million shares repurchased was 118,000 shares, which are included in the above table, that did not settle until January 2018. These shares were settled at an average price per share of $134.41 and total cost of $15.9 million .
Information relating to the compensation plans under which equity securities of Aon are authorized for issuance is set forth under Part III, Item 12 “Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters” of this report and is incorporated herein by reference.
We did not make any unregistered sales of equity in 2017 .

25


Item 6.    Selected Financial Data
As described in Note 3 “Discontinued Operations” of the Notes to Consolidated Financial Statements, we have classified the results of the Divested Business as discontinued operations. Amounts below have been amended to reflect this classification. 
(millions, except per share data)
 
2017
 
2016
 
2015
 
2014
 
2013
Income Statement Data
 
 
 
 
 
 
 
 
 
 
Total revenue from continuing operations
 
$
9,998

 
$
9,409

 
$
9,480

 
$
9,892

 
$
9,670

Income from continuing operations
 
435

 
1,253

 
1,253

 
1,312

 
957

Income from discontinued operations
 
828

 
177

 
169

 
119

 
191

Net income
 
1,263

 
1,430

 
1,422

 
1,431

 
1,148

Less: Net income attributable to noncontrolling interests
 
37

 
34

 
37

 
34

 
35

Net income attributable to Aon shareholders
 
$
1,226

 
$
1,396

 
$
1,385

 
$
1,397

 
$
1,113

Basic Net Income Per Share Attributable to Aon Shareholders
 
 
 
 
 
 
 
 
 
 
Continuing operations
 
$
1.54

 
$
4.55

 
$
4.33

 
$
4.32

 
$
2.96

Discontinued operations
 
3.20

 
0.66

 
0.60

 
0.40

 
0.61

Net income
 
$
4.74

 
$
5.21

 
$
4.93

 
$
4.73

 
$
3.57

Diluted Net Income Per Share Attributable to Aon Shareholders
 


 


 


 
 
 
 
Continuing operations
 
$
1.53

 
$
4.51

 
$
4.28

 
$
4.27

 
$
2.92

Discontinued operations
 
3.17

 
0.65

 
0.60

 
0.40

 
0.61

Net income
 
$
4.70

 
$
5.16

 
$
4.88

 
$
4.66

 
$
3.53

Balance Sheet Data
 
 
 
 
 
 
 
 
 
 
Fiduciary assets  (1)
 
$
9,625

 
$
8,959

 
$
9,465

 
$
11,026

 
$
11,509

Intangible assets including goodwill
 
$
10,091

 
$
9,300

 
$
8,795

 
$
9,338

 
$
9,365

Total assets
 
$
26,088

 
$
26,615

 
$
26,883

 
$
29,572

 
$
30,060

Long-term debt
 
$
5,667

 
$
5,869

 
$
5,138

 
$
4,768

 
$
3,666

Total equity
 
$
4,648

 
$
5,532

 
$
6,059

 
$
6,527

 
$
8,091

Class A Ordinary Shares and Other Data
 
 
 
 
 
 
 
 
 
 
Dividends paid per share
 
$
1.41

 
$
1.29

 
$
1.15

 
$
0.92

 
$
0.68

At year-end:
 
 
 
 
 
 
 
 
 
 
Market price, per share
 
$
134.00

 
$
111.53

 
$
92.21

 
$
94.83

 
$
83.89

Shares outstanding
 
247.6

 
262.0

 
269.8

 
280.0

 
300.7

(1)
Represents insurance premium receivables from clients as well as cash and investments held in a fiduciary capacity.

26


Item 7.    Management’s Discussion and Analysis of Financial Condition and Results of Operations
EXECUTIVE SUMMARY OF  2017 FINANCIAL RESULTS
Aon plc is a leading global professional services firm that provides advice and solutions to clients focused on risk, retirement, and health, delivering distinctive client value via innovative and effective risk management and workforce productivity solutions. Management is leading a set of initiatives designed to strengthen Aon and unite the firm with one portfolio of capability enabled by proprietary data and analytics and one operating model to deliver additional insight, connectivity, and efficiency. The divestiture of the benefits administration and business process outsourcing in the second quarter of 2017 represents the next step of our strategy, reinforces our focus to provide advice and solutions, and further aligns our portfolio around our clients’ highest priorities. Further, it reinforces our ROIC decision-making process and emphasis on operating cash flow.
Discontinued Operations
On February 9, 2017 , the Company entered into a Purchase Agreement with Tempo Acquisition, LLC to sell the Divested Business to the Buyer, an entity formed and controlled by affiliates of The Blackstone Group L.P., and certain designated purchasers that are direct or indirect subsidiaries of the Buyer.
On May 1, 2017, the Buyer purchased all of the outstanding equity interests in each of the Divested Business’ subsidiaries, plus certain related assets and liabilities, for a purchase price of $4.3 billion in cash paid at closing, subject to customary adjustments set forth in the Purchase Agreement, and deferred consideration of up to $500 million . Cash proceeds after customary adjustments and before taxes due were $4.2 billion .
Aon and the Buyer entered into certain transaction related agreements at the closing, including two commercial agreements, a transition services agreement, certain intellectual property license agreements, sub-leases and other customary agreements. Aon expects to continue to be a significant client of the Divested Business and the Divested Business has agreed to use Aon for its broking and other services for a specified period of time.
In the twelve months ended December 31, 2017 , the Company recorded a gain on sale, net of taxes, of $779 million and a non-cash impairment charge to its tradenames associated with the Divested Business of $380 million as these assets were not sold to the Buyer. Additionally, effective May 1, 2017, consistent with operating as one segment, the Company has implemented a three -year strategy to transition to a unified Aon brand. As a result, Aon commenced amortization of all indefinite lived tradenames and prospectively accelerated amortization of its finite lived tradenames over the three -year period. The accelerated amortization and impairment charge are included in Amortization and impairment of intangible assets on the Consolidated Statement of Income.
Financial Results
The following is a summary of our 2017 financial results from continuing operations:
•
Revenue increased 6% , or $589 million , to $10.0 billion in 2017 compared to 2016, reflecting 4% organic revenue growth and a 2% increase related to acquisitions, net of divestitures. Organic revenue growth for the year was driven by growth across every major revenue line, with particular strength in Reinsurance Solutions, Health Solutions, and Data & Analytic Services
•
Operating expenses increased $1.2 billion , or 16% , to $9.0 billion in 2017 compared to 2016 due primarily to $497 million of restructuring costs, a $380 million non-cash impairment charge to the indefinite lived tradenames associated with the sale of the Divested Business, a $258 million increase in expenses related to acquisitions, net of divestitures, $143 million of accelerated amortization related to tradenames, and an increase in expense associated with 4% organic revenue growth, partially offset by $165 million of savings related to restructuring and other operational improvement initiatives and a $92 million decrease in expenses related to certain pension settlements.
•
Operating margin decreased to 9.8% in 2017 from 17.4% in 2016 . The decrease in operating margin from the prior year is primarily driven by an increase in operating expenses, described above, partially offset by organic revenue growth of 4% and core operational improvement.
•
Due to the factors set forth above, income from continuing operations was $435 million in 2017, a decrease of $818 million , or 65% , from 2016 .
•
Cash flow provided by operating activities was $669 million in 2017 , a decrease of $1.2 billion , or 63% , from $1.8 billion in 2016 , due primarily to cash tax payments of approximately $940 million associated with the Divested Business, $280 million of cash payments for restructuring charges, and $45 million of transaction costs related to the Divested Business, partially offset by operational improvement.

27


We focus on four key non-GAAP metrics that we communicate to shareholders: organic revenue growth, adjusted operating margins, adjusted diluted earnings per share, and free cash flow. These non-GAAP metrics should be viewed in addition to, not instead of, our Consolidated Financial Statements and Notes thereto. The following is our measure of performance against these four metrics from continuing operations for 2017 :
•
Organic revenue growth, a non-GAAP measure defined under the caption “Review of Consolidated Results — Organic Revenue Growth,” was 4% in 2017 , comparable to 4% organic growth in the prior year. Organic revenue growth was driven by growth across every major revenue line, with particular strength in Reinsurance Solutions, Health Solutions, and Data & Analytic Services.
•
Adjusted operating margin, a non-GAAP measure defined under the caption “Review of Consolidated Results — Adjusted Operating Margin,” was 23.4% in 2017 , compared to 21.6% in the prior year. The increase in adjusted operating margin primarily reflects organic revenue growth of 4% , core operational improvement, and $165 million of savings related to restructuring and other operational improvement initiatives.
•
Adjusted diluted earnings per share from continuing operations, a non-GAAP measure defined under the caption “Review of Consolidated Results — Adjusted Diluted Earnings per Share,” was $6.52 per share in 2017 , an increase of $0.94 per share, or 17% , from $5.58 per share in 2016 . The increase demonstrates solid operational performance and effective capital management, highlighted by a record $2.4 billion of share repurchase during 2017 , partially offset by a higher effective tax rate and losses recognized in other expense.
•
Free cash flow, a non-GAAP measure defined under the caption “Review of Consolidated Results — Free Cash Flow,” was $486 million in 2017 , a decrease of $1.2 billion , or 71% , from $1.7 billion in 2016 . The decrease in free cash flow from the prior year was driven by a decrease in cash flow from operations of $1.2 billion and a 17% , or $27 million , increase in capital expenditures.

28


REVIEW OF CONSOLIDATED RESULTS
Summary of Results
Our consolidated results are as follow:
 
 
Years ended December 31
(millions)
 
2017
 
2016
 
2015
Revenue
 
 
 
 
 
 
Total revenue
 
$
9,998

 
$
9,409

 
$
9,480

Expenses
 
 
 
 
 
 
Compensation and benefits
 
6,089

 
5,687

 
5,605

Information technology
 
419

 
386

 
389

Premises
 
348

 
343

 
362

Depreciation of fixed assets
 
187

 
162

 
164

Amortization and impairment of intangible assets
 
704

 
157

 
173

Other general expenses
 
1,272

 
1,036

 
1,200

Total operating expenses
 
9,019

 
7,771

 
7,893

Operating income
 
979

 
1,638

 
1,587

Interest income
 
27

 
9

 
14

Interest expense
 
(282
)
 
(282
)
 
(273
)
Other income (expense)
 
(39
)
 
36

 
100

Income from continuing operations before income taxes
 
685

 
1,401

 
1,428

Income taxes
 
250

 
148

 
175

Net income from continuing operations
 
435

 
1,253

 
1,253

Income from discontinued operations, net of tax
 
828

 
177

 
169

Net income
 
1,263

 
1,430

 
1,422

Less: Net income attributable to noncontrolling interests
 
37

 
34

 
37

Net income attributable to Aon shareholders
 
$
1,226

 
$
1,396

 
$
1,385

Consolidated Results for 2017 Compared to 2016
Revenue
Total revenue increased by 6% , or $589 million , to $10.0 billion in 2017 , compared to $9.4 billion in 2016 . The increase was driven by 4% organic revenue growth and a 2% increase related to acquisitions, net of divestitures. Organic revenue growth for the year was driven by growth across every major revenue line, with particular strength in Reinsurance Solutions, Health Solutions, and Data & Analytic Services.
Commercial Risk Solutions organic revenue growth was 2% in 2017 driven by growth across nearly every geography, with particular strength in U.S. Retail driven by record new business generation and strong management of the renewal book portfolio.
Reinsurance Solutions organic revenue growth was 6% in 2017 driven by growth across all major product lines, highlighted by continued net new business generation in the treaty portfolio, growth in facultative placements, and strong growth in capital markets.
Retirement Solutions organic revenue growth was 3% in 2017 driven by double-digit growth in investment consulting, primarily for delegated investment management, as well as solid growth in the Talent, Rewards, and Performance practice.
Health Solutions organic revenue growth was 7% in 2017 driven primarily by strong growth in health & benefits brokerage, in both the Americas and internationally.
Data & Analytic Services organic revenue growth was 6% in 2017 driven by strong growth across Affinity, with particular strength in the U.S.

29


Compensation and Benefits
Compensation and benefits increased $402 million in 2017 , or 7% , compared to 2016 . The increase was primarily driven by $299 million of restructuring charges, a $154 million increase in expenses related to acquisitions, net of divestitures, and an increase in expense associated with 4% organic revenue growth, partially offset by $104 million of savings related to restructuring and other operational improvement initiatives and a $92 million decrease in expenses related to certain pension settlements.
Information Technology
Information technology, which represents costs associated with supporting and maintaining our infrastructure, increased $33 million 2017 , or 9% , compared to 2016 . The increase was primarily driven by $33 million of restructuring costs, a $7 million increase in expenses related to acquisitions, net of divestitures, as well as investments in growth, partially offset by $37 million of savings related to restructuring and other operational improvement initiatives.
Premises
Premises, which represents the cost of occupying offices in various locations throughout the world, increased $5 million in 2017 , or 1% , compared to 2016 . The increase was primarily driven by an $11 million increase in expenses related to acquisitions, net of divestitures, and $8 million of restructuring costs, partially offset by $3 million of savings related to restructuring and other operational improvement initiatives.
Depreciation of Fixed Assets
Depreciation of fixed assets primarily relates to software, leasehold improvements, furniture, fixtures and equipment, computer equipment, buildings, and automobiles. Depreciation of fixed assets increased $25 million in 2017 , or 15% , compared to 2016 . The increase was primarily driven by $26 million of restructuring costs and a $14 million increase in expenses associated with acquisitions, net of divestitures, partially offset by $1 million of savings related to restructuring and other operational improvement initiatives as well as a decrease as we continue to optimize our real estate and information technology portfolio.
Amortization and Impairment of Intangible Assets
Amortization and impairment of intangibles primarily relates to finite-lived tradenames and customer-related, contract-based, and technology assets. Amortization and impairment of intangibles increased $547 million for the year, or 348% , compared to 2016 . The increase was primarily driven by a $380 million non-cash impairment charge to the indefinite lived tradenames associated with the Divested Business, $143 million of accelerated amortization related to tradenames, and an increase associated with recent acquisitions, net of divestitures.
Other General Expenses
Other general expenses increased $236 million in 2017 , or 23% , compared to 2016 . The increase was primarily driven by $131 million of restructuring costs, a $71 million increase in expenses associated with acquisitions, net of divestitures, $28 million of costs related to regulatory and compliance matters, and an increase in expense associated with 4% organic revenue growth, partially offset by $20 million of savings related to restructuring and other operational improvement initiatives and a $15 million decrease in expenses related to the sale of the Divested Business in the prior year period.
Interest Income
Interest income represents income earned on operating cash balances and other income-producing investments. It does not include interest earned on funds held on behalf of clients. Interest income was $27 million in 2017 , an increase of $18 million , or 200% , from 2016 , due primarily to additional income earned on the balance of cash proceeds from the Divested Business.
Interest Expense
Interest expense, which represents the cost of our debt obligations, was $282 million in 2017 , similar to the prior year period.
Other Income (Expense)
Other income (expense)  decreased $75 million from $36 million in 2016 to $(39) million in 2017 . Other expense in 2017 includes, among other things, a $37 million unfavorable impact of exchange rates on the remeasurement of assets and liabilities in non-functional currencies and $16 million in net losses on the disposition of businesses, partially offset by $12 million of equity earnings and $2 million of gains on certain financial instruments. Other income in 2016 includes $39 million in net gains on the disposition of businesses and $13 million in equity earnings, partially offset by a $2 million unfavorable impact of exchange rates on the remeasurement of assets and liabilities in non-functional currencies and $14 million of losses on certain financial instruments.

30


Income From Continuing Operations before Income Taxes
Due to factors discussed above, income from continuing operations before income taxes was $685 million in 2017 , a 51% decrease from $1.4 billion in 2016 .
Income Taxes From Continuing Operations
The effective tax rate on net income from continuing operations was 36.5% in 2017 and 10.6% in 2016 . The 2017 rate reflects changes in the geographical distribution of income, the impact of share-based payments, and the provisional estimate of the impact of U.S. tax reform based on Aon's initial analysis of the Tax Cuts and Jobs Act. The 2016 rate reflects changes in the geographical distribution of income and the impact from certain pension settlements in the second and fourth quarters.
Income from Discontinued Operations, Net of Tax
On February 9, 2017, the Company entered into a Purchase Agreement with the Buyer to sell the Divested Business. The Company has retrospectively classified the results of the Divested Business as discontinued operations in the Company’s Consolidated Statements of Income for all periods presented. Income from discontinued operations, net of tax, increased $651 million to $828 million compared to 2016 . This increase was primarily driven by the gain on sale of the Divested Business.
Net Income Attributable to Aon Shareholders
Net income attributable to Aon shareholders decreased to $1.2 billion , or $4.70 per diluted share, in 2017 , compared to $1.4 billion , or $5.16 per diluted share, in 2016 .
Consolidated Results for 2016 Compared to 2015
Revenue
Total revenue decreased by 1% , or $71 million , to $9.4 billion in 2016 , compared to $9.5 billion in 2015 . The decrease was driven by a 3% unfavorable impact from foreign currency translation and a 2% decrease related to acquisitions, net of divestitures, partially offset by organic revenue growth of 4% .
Commercial Risk Solutions organic revenue growth was 2% in 2016 driven by record business generation in U.S. retail and strong growth in Latin America, Asia, and Pacific regions, despite economic weakness in certain countries.
Reinsurance Solutions organic revenue growth was 1% in 2016 driven by net new business growth in treaty placements globally and modest growth in facultative placements, partially offset by an unfavorable market impact in treaty and a decline in capital markets transactions and advisory business.
Retirement Solutions organic revenue growth was 2% in 2016 driven by growth in investment consulting, primarily for delegated investment management.
Health Solutions organic revenue growth was 13% in 2016 driven by solid growth in health & benefits brokerage, highlighted by double-digit growth across Asia and EMEA, and double-digit growth in healthcare exchanges.
Data & Analytic Services organic revenue growth was 6% in 2016 driven by strong growth in Affinity, particularly in the U.S.
Compensation and Benefits
Compensation and benefits increased $82 million , or 1% , in 2016 compared to 2015 . The increase was primarily driven by a $220 million increase in non-cash expense related to certain pension settlements and an increase in expense associated with 4% organic revenue growth, partially offset by a $169 million favorable impact from foreign currency translation and a $97 million decrease in expenses related to acquisitions, net of divestitures.
Information Technology
Information technology decreased $3 million , or 1% , in 2016 compared to 2015 . This decrease was primarily driven by a $12 million favorable impact from foreign currency translation and a $7 million decrease in the core expense base resulting from acquisitions, net of divestitures, partially offset by an increase in expense associated with 4% organic revenue growth.

31


Premises
Premises decreased $19 million , or 5% , in 2016 compared to 2015 . This decrease was primarily driven by a $13 million favorable impact from foreign currency translation.
Depreciation of Fixed Assets
Depreciation of fixed assets decreased $2 million , or 1% , in 2016 compared to 2015 . This decrease was primarily driven by a $4 million favorable impact from foreign currency translation and a $4 million decrease in the core expenses associated with acquisitions, net of divestitures, partially offset by an increase in expense associated with 4% organic revenue growth.
Amortization and Impairment of Intangible Assets
Amortization and impairment of intangibles decreased $16 million , or 9% , in 2016 compared to 2015 . This decrease was primarily driven by an $8 million favorable impact from foreign currency translation.
Other General Expenses
Other general expenses decreased $164 million , or 14% , in 2016 compared to 2015 . This decrease was primarily driven by a $176 million decrease in expense related to legacy litigation incurred in 2015 , a $43 million favorable impact from currency translation, and a $39 million decrease in the core expense base resulting from acquisitions, net of divestitures, partially offset by an increase in expense to support 4% organic revenue growth, and $15 million of transaction costs related to the Divested Business.
Interest Income
Interest income was $9 million in 2016 , a decrease of $5 million , or 36% , from 2015 , due to marginally lower average interest rates globally.
Interest Expense
Interest expense was $282 million in 2016 , an increase of $9 million , or 3% , from 2015 . The increase in interest expense primarily reflects an increase in total debt outstanding.
Other Income (Expense)
Other income decreased $64 million from $100 million in 2015 to $36 million in 2016 . Other income in 2016 includes $39 million in net gains on disposition of businesses and equity earnings of $13 million, partially offset by a $14 million net loss on certain financial instruments and foreign exchange losses of $2 million. Other income in 2015 includes, among other things, $82 million in net gains on disposition of businesses, foreign exchange gains of $30 million, and equity earnings of $13 million, partially offset by a $24 million net loss on certain financial instruments.
Income From Continuing Operations before Income Taxes
Due to the factors discussed above, income from continuing operations before income taxes was $1,401 million in 2016 , a 2% decrease from $1,428 million in 2015 .
Income Taxes From Continuing Operations
The effective tax rate on net income from continuing operations was 10.6% in 2016 and 12.3% in 2015 . The 2016 and 2015 tax rates reflect changes in the geographical distribution of income, the impact from certain pension settlements in the second and fourth quarters of 2016, a reduction in U.S. income resulting from the settlement of legacy litigation in the second quarter of 2015 , and the impact of certain discrete items.
Income from Discontinued Operations, Net of Tax
On February 9, 2017, the Company entered into a Purchase Agreement with the Buyer to sell the Divested Business. The Company has retrospectively classified the results of the Divested Business as discontinued operations in the Company’s Consolidated Statements of Income for all periods presented. Income from discontinued operations, net of tax, increased $8 million in 2016 , compared to $169 million in 2015 , driven by increased operating income growth.
Net Income Attributable to Aon Shareholders
Net income attributable to Aon Shareholders increased to $1,396 million , or $5.16 per diluted share in 2016 , compared to $1,385 million , or $4.88 diluted net income per share, in 2015 .

32


Non-GAAP Metrics
In our discussion of consolidated results, we sometimes refer to certain non-GAAP supplemental information derived from consolidated financial information specifically related to organic revenue growth, adjusted operating margin, adjusted diluted earnings per share, free cash flow, and the impact of foreign exchange rate fluctuations on operating results. This non-GAAP supplemental information should be viewed in addition to, not instead of, our Consolidated Financial Statements and Notes thereto.
Organic Revenue Growth
We use supplemental information related to organic revenue growth to help us and our investors evaluate business growth from existing operations. Organic revenue growth is a non-GAAP measure that includes the impact of intercompany activity and excludes the impact of changes in foreign exchange rate, acquisitions, divestitures, transfers between subsidiaries, fiduciary investment income, and reimburseable expenses. This supplemental information related to organic revenue growth represents a measure not in accordance with U.S. GAAP and should be viewed in addition to, not instead of, our Consolidated Financial Statements and Notes thereto. Industry peers provide similar supplemental information about their revenue performance, although they may not make identical adjustments. A reconciliation of this non-GAAP measure to the reported Total revenue is as follows (in millions, except percentages):
 
 
Twelve Months Ended
 
 
 
 
 
 
 
 
 
 
 
 
Dec 31, 2017
 
Dec 31, 2016
 
% Change
 
Less: Currency Impact  (1)
 
Less: Fiduciary Investment Income (2)
 
Less: Acquisitions, Divestitures & Other
 
Organic Revenue Growth  (3)
Commercial Risk Solutions
 
$
4,169

 
$
3,929

 
6
%
 
—
 %
 
—
%
 
4
 %
 
2
%
Reinsurance Solutions
 
1,429

 
1,361

 
5

 
—

 
—

 
(1
)
 
6

Retirement Solutions
 
1,755

 
1,707

 
3

 
(1
)
 
—

 
1

 
3

Health Solutions
 
1,515

 
1,370

 
11

 
—

 
—

 
4

 
7

Data & Analytic Services
 
1,140

 
1,050

 
9

 
—

 
—

 
3

 
6

Elimination
 
(10
)
 
(8
)
 
NA

 
NA

 
NA

 
NA

 
NA

Total revenue
 
$
9,998

 
$
9,409

 
6
%
 
—
 %
 
—
%
 
2
 %
 
4
%
 
 
Twelve Months Ended
 
 
 
 
 
 
 
 
 
 
 
 
Dec 31, 2016
 
Dec 31, 2015
 
% Change
 
Less: Currency Impact  (1)
 
Less: Fiduciary Investment Income (2)
 
Less: Acquisitions, Divestitures & Other
 
Organic Revenue Growth  (3)
Commercial Risk Solutions
 
$
3,929

 
$
4,029

 
(2
)%
 
(3
)%
 
—
%
 
(1
)%
 
2
%
Reinsurance Solutions
 
1,361

 
1,358

 
—

 
(1
)
 
—

 
—

 
1

Retirement Solutions
 
1,707

 
1,916

 
(11
)
 
(4
)
 
—

 
(9
)
 
2

Health Solutions
 
1,370

 
1,167

 
17

 
(3
)
 
—

 
7

 
13

Data & Analytic Services
 
1,050

 
1,021

 
3

 
(2
)
 
—

 
(1
)
 
6

Elimination
 
(8
)
 
(11
)
 
NA

 
NA

 
NA

 
NA

 
NA

Total revenue
 
$
9,409

 
$
9,480

 
(1
)%
 
(3
)%
 
—
%
 
(2
)%
 
4
%
(1)
Currency impact is determined by translating prior period's revenue at this period's foreign exchange rates.
(2)
Fiduciary investment income for the years ended December 31, 2017 , 2016 , and 2015 respectively, was $32 million , $22 million , and $21 million .
(3)
Organic revenue growth includes the impact of intercompany activity and excludes the impact of changes in foreign exchange rates, acquisitions, divestitures, transfers between business units, and fiduciary investment income.
Adjusted Operating Margin
We use adjusted operating margin as a non-GAAP measure of core operating performance of the Company. Adjusted operating margin excludes the impact of certain items, as listed below, because management does not believe these expenses reflect our core operating performance. This supplemental information related to adjusted operating margin represents a measure not in accordance with U.S. GAAP, and should be viewed in addition to, not instead of, our Consolidated Financial Statements and Notes thereto.

33


A reconciliation of this non-GAAP measure to reported operating margins is as follows (in millions, except percentage data):
 
 
Years ended December 31
 
 
2017
 
2016
 
2015
Revenue
 
$
9,998

 
$
9,409

 
$
9,480

 
 
 
 
 
 
 
Operating income - as reported
 
$
979

 
$
1,638

 
$
1,587

Amortization and impairment of intangible assets
 
704

 
157

 
173

Restructuring
 
497

 
—

 
—

Regulatory and compliance matters
 
28

 
—

 
—

Pension settlement
 
128

 
220

 
—

Transaction costs
 
—

 
15

 
—

Legacy litigation
 
—

 
—

 
176

Operating income - as adjusted
 
$
2,336

 
$
2,030

 
$
1,936

 
 
 
 
 
 
 
Operating margin - as reported
 
9.8
%
 
17.4
%
 
16.7
%
Operating margin - as adjusted
 
23.4
%
 
21.6
%
 
20.4
%
Adjusted Diluted Earnings per Share
We also use adjusted diluted earnings per share as a non-GAAP measure of our core operating performance. Adjusted diluted earnings per share excludes the items identified above, plus related income taxes because management does not believe these expenses are representative of our core earnings. This supplemental information related to adjusted diluted earnings per share represents a measure not in accordance with U.S. GAAP and should be viewed in addition to, not instead of, our Consolidated Financial Statements and Notes thereto.
A reconciliation of this non-GAAP measure to reported Diluted earnings per share is as follows:
 
 
Year Ended December 31, 2017
(millions, except per share data)
 
U.S. GAAP
 
Adjustments
 
As Adjusted
Operating income from continuing operations
 
$
979

 
$
1,357

 
$
2,336

Interest income
 
27

 
—

 
27

Interest expense
 
(282
)
 
—

 
(282
)
Other income (expense)
 
(39
)
 
—

 
(39
)
Income before income taxes from continuing operations
 
685

 
1,357

 
2,042

Income taxes (1)
 
250

 
55

 
305

Net income from continuing operations
 
435

 
1,302

 
1,737

Income from discontinued operations, net of tax (2)
 
828

 
(772
)
 
56

Net income
 
1,263

 
530

 
1,793

Less: Net income attributable to noncontrolling interests
 
37

 
—

 
37

Net income attributable to Aon shareholders
 
$
1,226

 
$
530

 
$
1,756

 
 
 
 
 
 
 
Diluted net income per share attributable to Aon shareholders
 
 
 


 
 
Continuing operations
 
$
1.53

 
$
4.99

 
$
6.52

Discontinued operations
 
3.17

 
(2.95
)
 
0.22

Net income
 
$
4.70

 
$
2.04

 
$
6.74

 
 
 
 
 
 
 
Weighted average ordinary shares outstanding — diluted
 
260.7

 
—

 
260.7


34


 
 
Year Ended December 31, 2016
(millions, except per share data)
 
U.S. GAAP
 
Adjustments
 
As Adjusted
Operating income from continuing operations
 
$
1,638

 
$
392

 
$
2,030

Interest income
 
9

 
—

 
9

Interest expense
 
(282
)
 
—

 
(282
)
Other income (expense)
 
36

 
—

 
36

Income before income taxes from continuing operations
 
1,401

 
392

 
1,793

Income taxes (1)
 
148

 
102

 
250

Net income from continuing operations
 
1,253

 
290

 
1,543

Income from discontinued operations, net of tax (2)
 
177

 
94

 
271

Net income
 
1,430

 
384

 
1,814

Less: Net income attributable to noncontrolling interests
 
34

 
—

 
34

Net income attributable to Aon shareholders
 
$
1,396

 
$
384

 
$
1,780

 
 
 
 
 
 
 
Diluted net income per share attributable to Aon shareholders
 
 
 


 
 
Continuing operations
 
$
4.51

 
$
1.07

 
$
5.58

Discontinued operations
 
0.65

 
0.36

 
1.01

Net income
 
$
5.16

 
$
1.43

 
$
6.59

 
 
 
 
 
 
 
Weighted average ordinary shares outstanding — diluted
 
270.3

 
—

 
270.3

 
 
Year Ended December 31, 2015
(millions, except per share data)
 
U.S. GAAP
 
Adjustments
 
As Adjusted
Operating income from continuing operations
 
$
1,587

 
$
349

 
$
1,936

Interest income
 
14

 
—

 
14

Interest expense
 
(273
)
 
—

 
(273
)
Other income (expense)
 
100

 
—

 
100

Income before income taxes from continuing operations
 
1,428

 
349

 
1,777

Income taxes (1)
 
175

 
89

 
264

Net income from continuing operations
 
1,253

 
260

 
1,513

Income from discontinued operations, net of tax (2)
 
169

 
108

 
277

Net income
 
1,422

 
368

 
1,790

Less: Net income attributable to noncontrolling interests
 
37

 
—

 
37

Net income attributable to Aon shareholders
 
$
1,385

 
$
368

 
$
1,753

 
 
 
 
 
 
 
Diluted net income per share attributable to Aon shareholders
 
 
 


 
 
Continuing operations
 
$
4.28

 
$
0.92

 
$
5.20

Discontinued operations
 
0.60

 
0.38

 
0.98

Net income
 
$
4.88

 
$
1.30

 
$
6.18

 
 
 
 
 
 
 
Weighted average ordinary shares outstanding — diluted
 
283.8

 
—

 
283.8

(1)
The effective tax rate used in the U.S. GAAP financial statements for continuing operations were 36.5% , 10.6% , and 12.3% , respectively, for the years ended December 31, 2017 , 2016 , and 2015 . Tax expense was adjusted to exclude the estimated impact of the Tax Cuts and Jobs Act, including the impact of the transition tax imposed on our accumulated foreign earnings and the re-measurement of the carrying value of our U.S. net deferred tax assets due to the lower corporate tax rate. The provisional estimate of the impact of U.S. Tax Reform is based on Aon’s initial analysis of the Tax Cuts and Jobs Act and may be adjusted in future periods due to, among other things, additional analysis performed by Aon and additional guidance that may be issued by the U.S. Department of Treasury (see Note 10 in these notes to the consolidated financial statements for additional information). Further, adjusted items are generally taxed at the estimated annual effective

35


tax rate, except for the applicable tax impact associated with estimated restructuring expenses, accelerated tradename amortization, impairment charges, regulatory and compliance provisions, and non-cash pension settlement charges, which are adjusted at the related jurisdictional rate. After adjusting to exclude the applicable tax impact, the adjusted effective tax rates for continuing operations were 14.9% , 13.9% , and 14.9% , respectively, for the years ended December 31, 2017 , 2016 , and 2015 .
(2)
Adjusted income from discontinued operations, net of tax, excludes gain on sale and intangible asset amortization on discontinued operations of $1,964 million and $11 million for the year ended December 31, 2017 . Adjusted income from discontinued operations, net of tax, excludes intangible asset amortization on discontinued operations of $120 million and $141 million , respectively, for the years ended December 31, 2016 and 2015 . The effective tax rates used in the U.S. GAAP financial statements for discontinued operations were 58.9% , 34.0% , and 35.2% , respectively, for the years ended December 31, 2017 , 2016 , and 2015 . After adjusting to exclude the applicable tax impact associated with the gain on sale and intangible asset amortization, the adjusted effective tax rates for discontinued operations were 11.7% , 30.2% , and 31.1% for the years ended December 31, 2017 , 2016 , and 2015 .
Free Cash Flow
We use free cash flow, defined as cash flow provided by operations minus capital expenditures, as a non-GAAP measure of our core operating performance. This supplemental information related to free cash flow represents a measure not in accordance with U.S. GAAP and should be viewed in addition to, not instead of, our Consolidated Financial Statements and Notes thereto. The use of this non-GAAP measure does not imply or represent the residual cash flow for discretionary expenditures.
A reconciliation of this non-GAAP measure to cash flow provided by operations is as follows (in millions):
Years Ended December 31
 
2017
 
2016
 
2015
Cash Provided by Continuing Operating Activities
 
$
669

 
$
1,829

 
$
1,502

Capital Expenditures Used for Continuing Operations
 
(183
)
 
(156
)
 
(200
)
Free Cash Flow Provided By Continuing Operations
 
$
486

 
$
1,673

 
$
1,302

Impact of Foreign Currency Exchange Rate Fluctuations
We conduct business in more than 120 countries and, because of this, foreign currency exchange rate fluctuations have a significant impact on our business. Foreign currency exchange rate movements may be significant and may distort true period-to-period comparisons of changes in revenue or pretax income. Therefore, to give financial statement users meaningful information about our operations, we have provided an illustration of the impact of foreign currency exchange rate fluctuations on our financial results. The methodology used to calculate this impact isolates the impact of the change in currencies between periods by translating the last year’s revenue, expenses, and net income using the current year’s foreign currency exchange rates.
Translating prior year results at current year foreign currency exchange rates, currency fluctuations had an $0.12 favorable impact on net income per diluted share during the year ended December 31, 2017 . Currency fluctuations had no impact on net income per diluted share during the year ended December 31, 2016 , when 2015 results were translated at 2016 rates. Currency fluctuations had a $0.43 unfavorable impact on net income per diluted share during the year ended December 31, 2015 , when 2014 results were translated at 2015 rates.
Translating prior year results at current year foreign currency exchange rates, currency fluctuations had a $0.08 favorable impact on adjusted net income per diluted share during the year ended December 31, 2017 . Currency fluctuations had a $0.04 unfavorable impact on adjusted net income per diluted share during the year ended December 31, 2016 , when 2015 results were translated at 2016 rates. Currency fluctuations had a $0.44 unfavorable impact on net income per diluted share during the year ended December 31, 2015 , when 2014 results were translated at 2015 rates. These translations are performed for comparative purposes only and do not impact the accounting policies or practices for amounts included in the Consolidated Financial Statements and Notes thereto.

36


Restructuring Plan
In 2017, we initiated a global restructuring plan (the “Restructuring Plan”) in connection with the sale of the Divested Business. The Restructuring Plan is intended to streamline operations across the organization and deliver greater efficiency, insight and connectivity. We expect these restructuring activities and related expenses to affect continuing operations through 2019, including an estimated 4,200 to 4,800 role eliminations. We expect to result in cumulative costs of approximately $1,025 million through the end of the plan, consisting of approximately $450 million in employee termination costs, $130 million in technology rationalization costs, $85 million in real estate consolidation costs, $50 million in non-cash asset impairments, such as expense taken on software no longer in use, and $310 million in other costs including certain separation costs associated with the sale of the Divested Business. We estimate that our annualized savings from the Restructuring Plan and other operational improvement initiatives will be approximately $450 million by the end of 2019.
From the inception of the Restructuring Plan through December 31, 2017 , the Company has eliminated 2,630 positions and incurred total expenses of $497 million for restructuring and related separation costs.  These charges are included in Compensation and benefits, Information technology, Premises, Depreciation of fixed assets, and Other general expenses in the accompanying Consolidated Statements of Income.
The following table summarizes restructuring and separation costs by type that have been incurred through December 31, 2017 and are estimated to be incurred through the end of the Restructuring Plan (in millions). Estimated remaining costs may be revised in future periods as these assumptions are updated:
 
 
Year Ended December 31, 2017
 
Estimated Remaining Costs
 
Estimated Total Cost (1)
Workforce reduction
 
$
299

 
$
151

 
$
450

Technology rationalization (2)
 
33

 
97

 
130

Lease consolidation (2)
 
8

 
77

 
85

Asset impairments
 
26

 
24

 
50

Other costs associated with restructuring and separation (2) (3)
 
131

 
179

 
310

Total restructuring and related expenses
 
$
497

 
$
528

 
$
1,025

(1)
Actual costs, when incurred, may vary due to changes in the assumptions built into this plan.  Significant assumptions that may change when plans are finalized and implemented include, but are not limited to, changes in severance calculations, changes in the assumptions underlying sublease loss calculations due to changing market conditions, and changes in the overall analysis that might cause the Company to add or cancel component initiatives.
(2)
Contract termination costs included within Technology rationalization for the year ended December 31, 2017 were $1 million . Contract termination costs included within Lease consolidations for the year ended December 31, 2017 were $8 million . Contact termination costs included within Other costs associated with restructuring and separation were $3 million . Total estimated contract termination costs to be incurred under the Restructuring Plan associated with Technology rationalizations, Lease consolidations, and Other costs associated with restructuring and separation, respectively, are $10 million , $80 million , and $10 million .
(3)
Other costs associated with the Restructuring Plan include those to separate the Divested Business, as well as moving costs and consulting and legal fees. These costs are generally recognized when incurred.

37


As of December 31, 2017 , our liabilities for the Restructuring Plan were as follows (in millions):
 
 
Restructuring Plan
Balance at December 31, 2016
 
$
—

Expensed
 
452

Cash payments
 
(280
)
Foreign currency translation and other
 
14

Balance at December 31, 2017
 
$
186

Competition and Markets Authority
The U.K.’s competition regulator, the Competition and Markets Authority (the “CMA”), is conducting a market investigation into the supply and acquisition of investment consulting and fiduciary management services, including those offered by Aon and its competitors in the U.K. The CMA has indicated that it will assess whether any feature or combination of features in the target market prevents, restricts, or distorts competition. The CMA can impose a wide range of remedies to address uncompetitive markets. The investigation is in its early stages. Thus, we are not presently in a position to estimate the impact, if any, of this investigation on Aon’s UK investment business.
Financial Conduct Authority
The FCA is conducting a market study to assess how effectively competition is working in the wholesale insurance broker sector in the UK in which Aon, through its subsidiaries, participates. The FCA has indicated that the purpose of a market study is to assess the extent to which the market is working well in the interests of customers and to identify features of the market that may impact competition.  Depending on the study’s findings, the FCA may require remedies in order to correct any features found to be preventing, restricting or distorting competition. The study is in its very early stages and we are unable to estimate the impact, if any, on Aon’s business at this time.
LIQUIDITY AND FINANCIAL CONDITION
Liquidity
Executive Summary
We believe that our balance sheet and strong cash flow provide us with adequate liquidity. Our primary sources of liquidity are cash flow from operations, available cash reserves, and debt capacity available under our credit facilities. Our primary uses of liquidity are operating expenses, capital expenditures, acquisitions, share repurchases, pension obligations, and shareholder dividends. We believe that cash flows from operations, available credit facilities and the capital markets will be sufficient to meet our liquidity needs, including principal and interest payments on debt obligations, capital expenditures, pension contributions, and anticipated working capital requirements, for the foreseeable future.
Cash on our balance sheet includes funds available for general corporate purposes, as well as amounts restricted as to their use. Funds held on behalf of clients in a fiduciary capacity are segregated and shown together with uncollected insurance premiums in Fiduciary assets in the Consolidated Statement of Financial Position, with a corresponding amount in Fiduciary liabilities. Fiduciary funds generally cannot be used for general corporate purposes and are not a source of liquidity for us.
Cash and cash equivalents and Short-term investments increased $569 million to $1,285 million in 2017 as compared to 2016 . During 2017 , sources of funds in 2017 included proceeds from the sale of businesses of $4,246 million . During 2017 , cash flow from operating activities decreased $1,160 million to $669 million . Additional primary uses of funds in 2017 included share repurchases of $2.4 billion , acquisitions of businesses of $1,029 million , dividends to shareholders of $364 million , repayments of debt, net of issuances of $345 million , and purchases of short-term investments of $232 million .
To manage unforeseen situations, we have committed credit lines of approximately $1.3 billion and we endeavor to manage our obligations to ensure we maintain our current investment grade ratings. At December 31, 2017 , we had no borrowings on these credit lines.
Cash Flows from Operating Activities
Net cash provided by operating activities during 2017 decreased $1,592 million , or 68% , to $734 million compared to 2016 .  Net cash provided by operating activities for continuing operations during 2017 decreased $1,160 million , or 63% , from the prior year, to $669 million . Net cash provided by operating activities for discontinued operations during 2017 decreased $432 million , or 87% , from the prior year, to $65 million . These amounts represent net income reported, as adjusted for gains or losses on sales of businesses, financial instruments, and foreign exchange, and our non-cash expenses, which include share-based compensation,

38


depreciation, amortization, and impairments, as well as changes in working capital that relate primarily to the timing of payments of accounts payable and accrued liabilities and the collection of receivables.  The total decrease in operating cash from the prior year was primarily driven by higher cash tax charges, largely related to the sale of the Divested Business, and an increase in pension contributions.
Pension cash contributions were $146 million during 2017 , as compared to $123 million during 2016 .  In 2018 , we expect to contribute approximately $177 million to our pension plans, with the majority attributable to non-U.S. pension plans, which are subject to changes in foreign exchange rates. On July 1, 2017, the Company made non-cash contributions of approximately $80 million to its U.S. pension plan.
We expect cash generated by operations for 2017 to be sufficient to service our debt and contractual obligations, finance capital expenditures, repurchase shares under the Repurchase Program, and pay dividends to our shareholders.  Although cash from operations is expected to be sufficient to service these activities, we have the ability to access commercial paper markets or borrow under our credit facilities to accommodate any timing differences in cash flows.  We have committed credit facilities of approximately $1.3 billion , all of which was available at December 31, 2017 , and can access these facilities on a same-day or next-day basis.  Additionally, under current market conditions, we believe that we could access capital markets to obtain debt financing for longer-term funding, if needed.
Cash Flows from Investing Activities
Net cash flow provided by investing activities in 2017 was $2,787 million . The primary drivers of cash flow provided by investing activities were $4,246 million of sale of businesses and $4 million of net purchases of long-term investments, partially offset by $1,029 million for acquisitions of businesses, net of cash acquired, $232 million of net purchases of short-term investments, $183 million for capital expenditures from continuing operations and $19 million for capital expenditures from discontinued operations.
Net cash flow used for investing activities in 2016 was $954 million . The primary drivers of cash flow used for investing activities were $879 million for acquisitions of businesses, net of cash acquired, $156 million for capital expenditures from continuing operations, $66 million for capital expenditures from discontinued operations, and $21 million of net purchases of long-term investments, partially offset by $107 million of sale of businesses and $61 million of net sales of short-term investments.
Net cash flow used for investing activities in 2015 was $138 million . The primary drivers of cash flow used for investing activities were $200 million for capital expenditures from continuing operations, $90 million for capital expenditures from discontinued operations, $46 million of net purchases of long-term investments, and $16 million for acquisitions of businesses, net of cash acquired, partially offset by sales of businesses of $205 million and net sales of short-term investments of $9 million .
Cash Flows from Financing Activities
Net cash flow used for financing activities during 2017 was $3.3 billion . The primary drivers of cash used for financing activities were share repurchases of $2.4 billion , dividends paid to shareholders of $364 million , repayments of debt, net of issuances , of $345 million , and net cash payments of $121 million related to issuance of shares for employee benefit programs.
Net cash flow used for financing activities during 2016 was $1.3 billion . The primary drivers of cash flow used for financing activities were share repurchases of $1.3 billion , dividends paid to shareholders of $345 million , and net cash payments of $129 million related to issuance of shares for employee benefit programs, partially offset by issuances of debt, net of repayments, of $522 million .
Net cash flow used for financing activities during 2015 was $1.7 billion . The primary drivers of cash flow used for financing activities were $1.6 billion , dividends paid to shareholders of $323 million , and net cash payments of $30 million related to issuance of shares for employee benefit programs, partially offset by issuances of debt, net of repayments, of $253 million .
Cash and Cash Equivalents and Short-Term Investments
At December 31, 2017 , our Cash and cash equivalents and Short-term investments were $1,285 million , an increase of $569 million from December 31, 2016 , primarily related to proceeds from the sale of businesses of $4,246 million and $669 million in net cash provided by operating activities from continuing operations, partially offset by share repurchases of $2,399 million , payments for the acquisition of businesses of $1,029 million , cash dividends of $364 million , the repayments of debt, net of issuances, of $345 million , and purchase of short-term investments of $232 million . Of the total balance as of December 31, 2017 , $96 million was restricted as to its use, which was comprised of $57 million of operating funds in the U.K., as required by the FCA, and $39 million held as collateral for various business purposes. At December 31, 2017 , $3.0 billion of cash and cash equivalents and short-term investments were held in the U.S. and overdrawn cash and cash equivalents and short-term investments of $1.7 billion were held in other countries. We maintain multi-currency cash pools with third-party banks in which various Aon entities participate. Individual Aon entities are permitted to overdraw on their individual accounts provided the overall balance

39


does not fall below zero. At December 31, 2017 and 2016 , non-U.S. cash balances of one or more entities were negative; however, the overall balance was positive.
At December 31, 2016 , our Cash and cash equivalents and Short-term investments were $716 million , a decrease of $22 million from December 31, 2015 , primarily related to share repurchases of $1,257 million , payments for the acquisition of businesses of $879 million , dividends to shareholders of $345 million , and capital expenditures from continuing operations of $156 million , partially offset by $1,829 million in net cash provided by operating activities from continuing operations, the net issuances of debt of $522 million , and proceeds for the sale of businesses of $107 million . Of the total balance as of December 31, 2016 , $82 million was restricted as to its use, which was comprised of $53 million of operating funds in the U.K., as required by the FCA, and $29 million held as collateral for various business purposes. At December 31, 2016 , $1.9 billion of Cash and cash equivalents and Short-term investments were held in the U.S. and overdrawn Cash and cash equivalents and Short-term investments of $1.2 billion were held in other countries. Due to differences in tax rates, the repatriation of funds from certain countries into the U.S. could have an unfavorable tax impact.
In our capacity as an insurance broker or agent, we collect premiums from insureds and, after deducting our commission, remit the premiums to the respective insurance underwriters. We also collect claims or refunds from underwriters on behalf of insureds, which are then returned to the insureds. Unremitted insurance premiums and claims are held by us in a fiduciary capacity. In addition, some of our outsourcing agreements require us to hold funds on behalf of clients to pay obligations on their behalf. The levels of fiduciary assets and liabilities can fluctuate significantly depending on when we collect the premiums, claims, and refunds, make payments to underwriters and insureds, and collect funds from clients and make payments on their behalf, and upon the impact of foreign currency movements. Fiduciary assets, because of their nature, are generally invested in very liquid securities with highly-rated, credit-worthy financial institutions. In our Consolidated Statements of Financial Position, the amount we report for Fiduciary assets and Fiduciary liabilities are equal. Our Fiduciary assets included cash and short-term investments of $3.7 billion and $3.3 billion at December 31, 2017 and December 31, 2016 , respectively, and fiduciary receivables of $5.9 billion and $5.7 billion at December 31, 2017 and 2016 , respectively. While we earn investment income on the fiduciary assets held in cash and investments, the cash and investments cannot be used for general corporate purposes.
As disclosed in Note 15 “Fair Value Measurements and Financial Instruments” of the Notes to Consolidated Financial Statements, the majority of our investments carried at fair value are money market funds. These money market funds are held throughout the world with various financial institutions. We are not aware of any market liquidity issues that would materially impact the fair value of these investments.
As of December 31, 2017 , our investments in money market funds had a fair value of $1.8 billion and are reported as Short-term investments or Fiduciary assets in the Consolidated Statements of Financial Position depending on their nature.
The following table summarizes our Fiduciary assets, non-fiduciary Cash and cash equivalents, and Short-term investments as of December 31, 2017 (in millions):
 
Statement of Financial Position Classification
 
 
Asset Type
Cash and Cash
Equivalents
 
Short-term
Investments
 
Fiduciary
Assets
 
Total
Certificates of deposit, bank deposits or time deposits
$
756

 
$
—

 
$
2,425

 
$
3,181

Money market funds
—

 
529

 
1,318

 
1,847

Cash and short-term investments
756

 
529

 
3,743

 
5,028

Fiduciary receivables
—

 
—

 
5,882

 
5,882

Total
$
756

 
$
529

 
$
9,625

 
$
10,910

Share Repurchase Program
The Repurchase Program was established in April 2012 with up to $5.0 billion in authorized repurchases, and was increased by $5.0 billion in authorized repurchases in each of November 2014 and February 2017 for a total of $15.0 billion in repurchase authorizations.
Under the Repurchase Program, Class A Ordinary Shares may be repurchased through the open market or in privately negotiated transactions based on prevailing market conditions, and will be funded from available capital.
During 2017 , the Company repurchased 18.0 million  shares at an average price per share of  $133.67 , for a total cost of  $2.4 billion and recorded an additional $12.0 million of costs associated with the repurchases to retained earnings. Included in the 18.0 million shares were 118 thousand shares that did not settle until January 2018. These shares were settled at an average price per share of $134.41 and total cost of $15.9 million. During 2016 , the Company repurchased  12.2 million  shares at an average price

40


per share of  $102.66  for a total cost of  $1.3 billion and recorded an additional $6.0 million of costs associated with the repurchases to retained earnings. At December 31, 2017 , the remaining authorized amount for share repurchase under the Repurchase Program was $5.4 billion . Under the Repurchase Program, the Company has repurchased a total of 108.2 million shares for an aggregate cost of approximately $9.6 billion .
For information regarding share repurchases made during the fourth quarter of 2017 , see Item 5, “Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities,” as previously described.
Dividends
During 2017 , 2016 , and 2015 , we paid dividends of $364 million , $345 million , and $323 million , respectively, to holders of our Class A Ordinary Shares. Dividends paid per Class A Ordinary Share were $1.41 , $1.29 , and $1.15 for the years ended December 31, 2017 , 2016 , and 2015 , respectively.
Distributable Reserves
As a company incorporated in England and Wales, we are required under U.K. law to have available “distributable reserves” to make share repurchases or pay dividends to shareholders. Distributable reserves may be created through the earnings of the U.K. parent company. Distributable reserves are not linked to a U.S. GAAP reported amount (e.g., retained earnings). As of December 31, 2017 and 2016 , we had distributable reserves in excess of $1.2 billion and $1.6 billion , respectively. We believe that we will have sufficient distributable reserves to fund shareholder dividends, if and to the extent declared, for the foreseeable future.
Borrowings
Total debt at December 31, 2017 was $6.0 billion , a decrease of $239 million compared to December 31, 2016 . Commercial paper activity during the years ended December 31, 2017 and 2016 is as follows:
Years ended December 31
2017
 
2016
Total Issuances
$
1,648

 
$
2,710

Total Repayments
$
(1,997
)
 
$
(2,424
)
The proceeds of the commercial paper issuances were used primarily for short-term working capital needs.
On May 27, 2016, $500 million of 3.125% Senior Notes due May 2016 issued by Aon Corporation matured and were repaid in full.
On March 1, 2016, Aon plc issued $750 million of 3.875% Senior Notes due December 2025. The Company used the proceeds of the issuance for general corporate purposes.
Credit Facilities
As of December 31, 2017 , we had two committed credit facilities outstanding: its $900 million multi-currency U.S. credit facility expiring in February 2021 (the “2021 Facility”) and a $400 million multi-currency U.S. credit facility expiring in October 2022 (the “2022 Facility”). The 2022 Facility was entered into on October 19, 2017. Each of these facilities is intended to support our commercial paper obligations and our general working capital needs.  In addition, each of these facilities includes customary representations, warranties, and covenants, including financial covenants that require us to maintain specified ratios of adjusted consolidated EBITDA to consolidated interest expense and consolidated debt to consolidated adjusted EBITDA, tested quarterly. At December 31, 2017 , we did not have borrowings under either the 2021 or the 2022 Facility, and we were in compliance with the financial covenants and all other covenants contained therein during the twelve months ended December 31, 2017 .
Shelf Registration Statement
On September 3, 2015, we filed a shelf registration statement with the SEC, registering the offer and sale from time to time of an indeterminate amount of, among other securities, debt securities, preference shares, Class A Ordinary Shares, and convertible securities. Our ability to access the market as a source of liquidity is dependent on investor demand, market conditions and other factors.
Rating Agency Ratings
The major rating agencies’ ratings of our debt at February 20, 2018 appear in the table below.

41


 
Senior Long-term Debt
 
Commercial Paper
 
Outlook
Standard & Poor’s
A-
 
A-2
 
Stable
Moody’s Investor Services
Baa2
 
P-2
 
Stable
Fitch, Inc.
BBB+
 
F-2
 
Stable
A downgrade in the credit ratings of our senior debt and commercial paper could increase our borrowing costs, reduce or eliminate our access to debt capital, reduce our financial flexibility, increase our commercial paper interest rates, or restrict our access to the commercial paper market altogether, and/or impact future pension contribution requirements.
Guarantees and Indemnifications
Sale of the Divested Business
In connection with the sale of the Divested Business, we guaranteed future operating lease commitments related to certain facilities assumed by the Buyer. We are obligated to perform under the guarantees if the Divested Business defaults on the leases at any time during the remainder of the lease agreements, which expire on various dates through 2024. As of December 31, 2017 , the undiscounted maximum potential future payments under the lease guarantee were $100 million , with an estimated fair value of $23 million .
Additionally, we are subject to performance guarantee requirements under certain client arrangements that were assumed by the Buyer. Should the Divested Business fail to perform as required by the terms of the arrangements, we would be required to fulfill the remaining contract terms, which expire on various dates through 2023. As of December 31, 2017 , the undiscounted maximum potential future payments under the performance guarantees were $212 million , which an estimated fair value of $1 million .
Letters of Credit and Other Guarantee s
We have entered into a number of arrangements whereby our performance on certain obligations is guaranteed by a third party through the issuance of a letter of credit (“LOCs”). We had total LOCs outstanding of approximately $96 million at December 31, 2017 , compared to $90 million at December 31, 2016 . These LOCs cover the beneficiaries related to certain of our U.S. and Canadian non-qualified pension plan schemes and secure deductible retentions for our own workers compensation program. We also have obtained LOCs to cover contingent payments for taxes and other business obligations to third parties, and other guarantees for miscellaneous purposes at our international subsidiaries.
We have certain contractual contingent guarantees for premium payments owed by clients to certain insurance companies. The maximum exposure with respect to such contractual contingent guarantees was approximately $95 million at December 31, 2017 , which is unchanged as compared to December 31, 2016 .
Other Liquidity Matters
We do not have material exposure related to off balance sheet arrangements. Our cash flows from operations, borrowing availability, and overall liquidity are subject to risks and uncertainties. See Item 1, “Information Concerning Forward-Looking Statements,” and Item 1A, “Risk Factors.”
Contractual Obligations
Summarized in the table below are our contractual obligations and commitments as of December 31, 2017 . Payments by year due are estimated as follows (in millions):
 
Payments due in
 
2018
 
2019-2020
 
2021-2022
 
2023 and
beyond
 
Total
Principal payments on debt
$
299

 
$
600

 
$
400

 
$
4,770

 
$
6,069

Interest payments on debt
267

 
526

 
442

 
2,362

 
3,597

Operating leases
277

 
463

 
363

 
613

 
1,716

Pension and other postretirement benefit plans
181

 
388

 
281

 
757

 
1,607

Purchase obligations
191

 
192

 
30

 
33

 
446

Total
$
1,215

 
$
2,169

 
$
1,516

 
$
8,535

 
$
13,435


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Pension and other postretirement benefit plan obligations include estimates of our minimum funding requirements pursuant to the Employee Retirement Income Security Act (“ERISA”) and other regulations, as well as minimum funding requirements agreed with the trustees of our U.K. pension plans. Additional amounts may be agreed to with, or required by, the U.K. pension plan trustees. Nonqualified pension and other postretirement benefit obligations are based on estimated future benefit payments. We may make additional discretionary contributions.
In 2017, our principal U.K. subsidiary agreed with the trustees of one of the U.K. plans to contribute £44 million ($59 million at December 31, 2017 exchange rates) through 2019 which is estimated to bring the plan to 100% funded basis.  Contributions were based on the 2016 valuation and no further contributions are forecasted after 2019.  The trustees of the plan have certain rights to request that our U.K. subsidiary advance an amount equal to an actuarially determined winding-up deficit.  As of December 31, 2017, the estimated winding-up deficit was £122 million ($163 million at December 31, 2017 exchange rates).  The trustees of the plan have accepted in practice the agreed-upon schedule of contributions detailed above and have not requested the winding-up deficit be paid.
Purchase obligations are defined as agreements to purchase goods and services that are enforceable and legally binding on us, and that specifies all significant terms, including the goods to be purchased or services to be rendered, the price at which the goods or services are to be rendered, and the timing of the transactions. Most of our purchase obligations are related to purchases of information technology services or other service contracts. Purchase obligations exclude $280 million of liabilities for uncertain tax positions due to our inability to reasonably estimate the period(s) when potential cash settlements will be made.
Financial Condition
At December 31, 2017 , our net assets, representing total assets minus total liabilities, were $4.6 billion , a decrease from $5.5 billion at December 31, 2016 . The decrease was due primarily to share repurchases of $2.4 billion , and dividends to shareholders of $364 million , partially offset by Net income of $1.3 billion for the year ended December 31, 2017 , and a decrease in Accumulated other comprehensive loss of $416 million related primarily to foreign currency translation. Working capital increased by $271 million from $651 million at December 31, 2016 to $922 million at December 31, 2017 .
Accumulated Other Comprehensive Loss
Accumulated other comprehensive loss decreased $416 million to $3,496 million at December 31, 2017 as compared to $3,912 million at December 31, 2016 , which was primarily driven by the following:
•
positive net foreign currency translation adjustments of $385 million , which are attributable to the weakening of the U.S. dollar against certain foreign currencies;
•
a decrease of $19 million due to the amortization of net actuarial losses related to pension obligations; and
•
net financial instrument gains of $12 million .
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
Our Consolidated Financial Statements and Notes thereto have been prepared in accordance with U.S. GAAP. To prepare these financial statements, we make estimates, assumptions, and judgments that affect what we report as our assets and liabilities, what we disclose as contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the periods presented.
In accordance with our policies, we regularly evaluate our estimates, assumptions, and judgments, including, but not limited to, those concerning restructuring, revenue recognition, pensions, goodwill and other intangible assets, contingencies, share-based payments, and income taxes, and base our estimates, assumptions, and judgments on our historical experience and on factors we believe reasonable under the circumstances. The results involve judgments about the carrying values of assets and liabilities not readily apparent from other sources. If our assumptions or conditions change, the actual results we report may differ from these estimates. We believe the following critical accounting policies affect the more significant estimates, assumptions, and judgments we use to prepare these Consolidated Financial Statements.
Restructuring
Workforce reduction costs
The method used to account for workforce reduction costs depends on whether the costs result from an ongoing severance plan or are one-time costs. We account for relevant expenses as severance costs when we have an established severance policy, statutory requirements dictate the severance amounts, or we have an established pattern of paying by a specific formula. We recognize these costs when the likelihood of future settlement is probable and the amount of the related benefit is reasonably estimable, or on a straight-line basis over the remaining service period, if applicable.

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We estimate our one-time workforce reduction costs related to exit and disposal activities not resulting from an ongoing severance plan based on the benefits available to the employees being terminated. We recognize these costs when we identify the specific classification (or functions) and locations of the employees being terminated, notify the employees who might be included in the termination, and expect to terminate employees within the legally required notification period. When employees are receiving incentives to stay beyond the legally required notification period, we record the cost of their severance over the remaining service period.
Lease consolidation costs
Where we have provided notice of cancellation pursuant to a lease agreement or abandoned space and have no intention of reoccupying it, we recognize a loss. The loss reflects our best estimate of the net present value of the future cash flows associated with the lease at the date we provide notice of cancellation in accordance with contractual terms, vacate the property, or sign a sublease arrangement. To determine the loss, we estimate sublease income based on current market quotes for similar properties. When we finalize definitive agreements with the sublessee, we adjust our sublease losses for actual outcomes.
Fair value concepts of one-time workforce reduction costs and lease losses
Accounting guidance requires that our exit and disposal accruals reflect the fair value of the liability. Where material, we discount the lease loss calculations to arrive at their net present value. Most workforce reductions happen over a short span of time, so no discounting is necessary.
For the remaining lease term, we decrease the liability for payments and increase the liability for accretion of the discount, if material. The discount reflects our incremental borrowing rate, which matches the lifetime of the liability. Significant changes in the discount rate selected or the estimations of sublease income in the case of leases could impact the amounts recorded.
Asset impairments
Asset impairments are accounted for in the period when they become known. Furthermore, we record impairments by reducing the book value to the net present value of future cash flows (in situations where the asset had an identifiable cash flow stream) or accelerating the depreciation to reflect the revised useful life. Asset impairments are included in Depreciation of fixed assets in the Consolidated Statements of Income.
Other associated costs of exit and disposal activities
We recognize other costs associated with exit and disposal activities as they are incurred, including separation costs, moving costs and consulting and legal fees.
Revenue Recognition
Revenues are recognized when they are earned and realized or realizable. The Company considers revenues to be earned and realized or realizable when all of the following four conditions are met: (1) persuasive evidence of an arrangement exists, (2) the arrangement fee is fixed or determinable, (3) delivery or performance has occurred, and (4) collectability is reasonably assured.
For brokerage commissions, revenue is typically recognized at the completion of the placement process or over a period of time based on the transfer of value to customers or as the remuneration becomes determinable, assuming all four criteria required to recognize revenue have been met. The placement process is typically considered complete on the effective date of the related policy. Commission revenues are recorded net of allowances for estimated policy cancellations, which are determined based on an evaluation of historical and current cancellation data.
Fees paid by clients for consulting or other non-brokerage services are typically charged on an hourly, project, or fixed-fee basis. Revenues from time-and-materials or cost-plus arrangements are recognized as services are performed, assuming all four criteria to recognize revenue have been met. Revenues from fixed-fee contracts are recognized as services are provided using a proportional-performance model or at the completion of a project based on facts and circumstances of the client arrangement. Revenues from investment income on funds held on behalf of clients are recognized as services are performed, assuming all four criteria to recognize revenue have been met. Reimbursements received for out-of-pocket expenses are recorded as a component of revenues.
Revenues from health care exchange arrangements are typically recognized upon successful enrollment of participants, net of a reserve for estimated cancellations, assuming all four criteria to recognize revenue have been met.

44


Pensions
We sponsor defined benefit pension plans throughout the world. Our most significant plans are located in the U.S., the U.K., the Netherlands, and Canada, which are closed to new entrants. We have ceased crediting future benefits relating to salary and services for our U.S., U.K., Netherlands, and Canadian plans to the extent statutorily permitted.
In 2016 and 2017, we used a full-yield curve approach in the estimation of the service and interest cost components of net periodic pension and postretirement benefit cost for our major pension and other postretirement benefit plans; this was obtained by applying the specific spot rates along the yield curve used in the determination of the benefit obligation to the relevant projected cash flows. In 2015 and prior years, we had estimated these components of net periodic pension and postretirement benefit cost by applying a single weighted-average discount rate, derived from the yield curve and used to measure the benefit obligation at the beginning of the period.
Recognition of gains and losses and prior service
Certain changes in the value of the obligation and in the value of plan assets, which may occur due to various factors such as changes in the discount rate and actuarial assumptions, actual demographic experience, and/or plan asset performance are not immediately recognized in net income. Such changes are recognized in Other comprehensive income and are amortized into net income as part of the net periodic benefit cost.
Unrecognized gains and losses that have been deferred in Other comprehensive income, as previously described, are amortized into Compensation and benefits expense as a component of periodic pension expense based on the average life expectancy of the U.S., the Netherlands, Canada, and U.K. plan members. We amortize any prior service expense or credits that arise as a result of plan changes over a period consistent with the amortization of gains and losses.
As of December 31, 2017 , our pension plans have deferred losses that have not yet been recognized through income in the Consolidated Financial Statements. We amortize unrecognized actuarial losses outside of a corridor, which is defined as 10% of the greater of market-related value of plan assets or projected benefit obligation. To the extent not offset by future gains, incremental amortization as calculated above will continue to affect future pension expense similarly until fully amortized.
The following table discloses our unrecognized actuarial gains and losses, the number of years over which we are amortizing the experience loss, and the estimated 2018 amortization of loss by country (millions, except amortization period):
 
U.K.
 
U.S.
 
Other
Unrecognized actuarial gains and losses
$
1,236

 
$
1,706

 
$
452

Amortization period
9 - 29

 
6 - 24

 
13 - 40

Estimated 2018 amortization of loss
$
30

 
$
61

 
$
12

The unrecognized prior service cost (credit) at December 31, 2017 was $5 million , $19 million , and $(7) million for the U.S., U.K. and other plans, respectively.
For the U.S. pension plans, we use a market-related valuation of assets approach to determine the expected return on assets, which is a component of net periodic benefit cost recognized in the Consolidated Statements of Income. This approach recognizes 20% of any gains or losses in the current year’s value of market-related assets, with the remaining 80% spread over the next four years. As this approach recognizes gains or losses over a five-year period, the future value of assets and therefore, our net periodic benefit cost will be impacted as previously deferred gains or losses are recorded. As of December 31, 2017 , the market-related value of assets was $1.9 billion . We do not use the market-related valuation approach to determine the funded status of the U.S. plans recorded in the Consolidated Statements of Financial Position. Instead, we record and present the funded status in the Consolidated Statements of Financial Position based on the fair value of the plan assets. As of December 31, 2017 , the fair value of plan assets was $2.0 billion .
Our non-U.S. plans use fair value to determine expected return on assets.

45


Rate of return on plan assets and asset allocation
The following table summarizes the expected long-term rate of return on plan assets for future pension expense as of December 31, 2017 :
 
U.K.
 
U.S.
 
Other
Expected return
3.34%
 
7.71%
 
1.70 - 4.85%
In determining the expected rate of return for the plan assets, we analyze investment-community forecasts and current market conditions to develop expected returns for each of the asset classes used by the plans. In particular, we surveyed multiple third-party financial institutions and consultants to obtain long-term expected returns on each asset class, considered historical performance data by asset class over long periods, and weighted the expected returns for each asset class by target asset allocations of the plans.
The U.S. pension plan asset allocation is based on approved allocations following adopted investment guidelines. The investment policy for U.K. and other non-U.S. pension plans is generally determined by the plans’ trustees. Because there are several pension plans maintained in the U.K. and other non-U.S. categories, our target allocation presents a range of the target allocation of each plan. Target allocations are subject to change.
Impact of changing economic assumptions
Changes in the discount rate and expected return on assets can have a material impact on pension obligations and pension expense.
Holding all other assumptions constant, the following table reflects what a 25 basis point increase and decrease in our estimated discount rate would have on our projected benefit obligation at December 31, 2017 (in millions):
Estimated liability discount rate
Increase (decrease) in projected benefit obligation of December 31, 2017  (1)
25 bps Change in Discount Rate
Increase
 
Decrease
U.K. plans
$
(209
)
 
$
223

U.S. plans
(95
)
 
100

Other plans
(58
)
 
67

(1)
Increases to the projected benefit obligation reflect increases to our pension obligations, while decreases in the projected benefit obligation are recoveries toward fully-funded status. A change in the discount rate has an inverse relationship to the projected benefit obligation.
Holding all other assumptions constant, the following table reflects what a 25 basis point increase and decrease in our estimated discount rate would have on our estimated 2018 pension expense (in millions):
 
25 bps Change in Discount Rate
Increase (decrease) in expense
Increase
 
Decrease
U.K. plans
$
(2
)
 
$
1

U.S. plans
1

 
(1
)
Other plans
—

 
—

Holding other assumptions constant, the following table reflects what a 25 basis point increase and decrease in our estimated long-term rate of return on plan assets would have on our estimated 2018 pension expense (in millions):
 
25 bps Change in Long-Term Rate of Return on Plan Assets
Increase (decrease) in expense
Increase
 
Decrease
U.K. plans
$
(15
)
 
$
15

U.S. plans
(5
)
 
5

Other plans
(3
)
 
3


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Estimated future contributions
We estimate cash contributions of approximately $177 million to our pension plans in 2018 as compared with cash contributions of $146 million in 2017 .
Goodwill and Other Intangible Assets
Goodwill represents the excess of cost over the fair market value of the net assets acquired. We classify our intangible assets acquired as either tradenames, customer-related and contract-based, or technology and other.
Goodwill is not amortized, but rather tested for impairment at least annually in the fourth quarter. In the fourth quarter, we also test the acquired tradenames for impairment. We test more frequently if there are indicators of impairment or whenever business circumstances suggest that the carrying value of goodwill or trademarks may not be recoverable. These indicators may include a sustained significant decline in our share price and market capitalization, a decline in our expected future cash flows, or a significant adverse change in legal factors or in the business climate, among others. No events occurred during 2017 that indicate the existence of an impairment with respect to our reported goodwill or tradenames.
We perform impairment reviews at the reporting unit level. A reporting unit is an operating segment or one level below an operating segment (referred to as a “component”). A component of an operating segment is a reporting unit if the component constitutes a business for which discrete financial information is available and segment management regularly reviews the operating results of that component. An operating segment shall be deemed to be a reporting unit if all of its components are similar, if none of its components is a reporting unit, or if the segment comprises only a single component.
The goodwill impairment test is initially a qualitative analysis to determine if it is “more likely than not” that the fair value of each reporting unit exceeds the carrying value, including goodwill, of the corresponding reporting unit. If the “more likely than not” threshold is not met, then the goodwill impairment test becomes a two-step analysis. Step 1 requires the fair value of each reporting unit to be compared to its book value. Management must apply judgment in determining the estimated fair value of the reporting units. If the fair value of a reporting unit is determined to be greater than the carrying value of the reporting unit, goodwill and trademarks are deemed not to be impaired and no further testing is necessary. If the fair value of a reporting unit is less than the carrying value, we perform Step 2. Step 2 uses the calculated fair value of the reporting unit to perform a hypothetical purchase price allocation to the fair value of the assets and liabilities of the reporting unit. The difference between the fair value of the reporting unit calculated in Step 1 and the fair value of the underlying assets and liabilities of the reporting unit is the implied fair value of the reporting unit’s goodwill. A charge is recorded in the financial statements if the carrying value of the reporting unit’s goodwill is greater than its implied fair value.
In determining the fair value of our reporting units, we use a discounted cash flow (“DCF”) model based on our most current forecasts. We discount the related cash flow forecasts using the weighted-average cost of capital method at the date of evaluation. Preparation of forecasts and selection of the discount rate for use in the DCF model involve significant judgments, and changes in these estimates could affect the estimated fair value of one or more of our reporting units and could result in a goodwill impairment charge in a future period. We also use market multiples which are obtained from quoted prices of comparable companies to corroborate our DCF model results. The combined estimated fair value of our reporting units from our DCF model often results in a premium over our market capitalization, commonly referred to as a control premium. We believe the implied control premium determined by our impairment analysis is reasonable based upon historic data of premiums paid on actual transactions within our industry. Based on tests performed in both 2017 and 2016 , there was no indication of goodwill impairment, and no further testing was required.
We review intangible assets that are being amortized for impairment whenever events or changes in circumstance indicate that their carrying amount may not be recoverable. There were no indications that the carrying values of amortizable intangible assets were impaired as of December 31, 2017 . If we are required to record impairment charges in the future, they could materially impact our results of operations.
Contingencies
We define a contingency as an existing condition that involves a degree of uncertainty as to a possible gain or loss that will ultimately be resolved when one or more future events occur or fail to occur. Under U.S. GAAP, we are required to establish reserves for loss contingencies when the loss is probable and we can reasonably estimate its financial impact. We are required to assess the likelihood of material adverse judgments or outcomes, as well as potential ranges or probability of losses. We determine the amount of reserves required, if any, for contingencies after carefully analyzing each individual item. The required reserves may change due to new developments in each issue. We do not recognize gain contingencies until the contingency is resolved and amounts due are probable of collection.

47


Share-Based Payments
Share-based compensation expense is measured based on the estimated grant date fair value and recognized over the requisite service period for awards that we ultimately expect to vest. We estimate forfeitures at the time of grant based on our actual experience to date and revise our estimates, if necessary, in subsequent periods if actual forfeitures differ from those estimates.
Restricted Share Units
Restricted share units (“RSUs”) are service-based awards for which we recognize the associated compensation cost on a straight-line basis over the requisite service period. We estimate the fair value of the awards based on the market price of the underlying share on the date of grant, reduced by the present value of estimated dividends foregone during the vesting period where applicable.
Performance Share Awards
Performance share awards (“PSAs”) are performance-based awards for which vesting is dependent on the achievement of certain objectives. Such objectives may be made on a personal, group or company level. We estimate the fair value of the awards based on the market price of the underlying stock on the date of grant, reduced by the present value of estimated dividends foregone during the vesting period.
Compensation cost is recognized over the performance period. The number of shares issued on the vesting date will vary depending on the actual performance objectives achieved. We make assessments of future performance using subjective estimates, such as long-term plans. As a result, changes in the underlying assumptions could have a material impact on the compensation expense recognized.
The largest performance-based share-based payment award plan is the Leadership Performance Plan (“LPP”), which has a three-year performance period. The 2015 to 2017 performance period ended on December 31, 2017, the 2014 to 2016 performance period ended on December 31, 2016 and the 2013 to 2015 performance period ended on December 31, 2015. The LPP currently has two open performance periods: 2016 to 2018 and 2017 to 2019. A 10% upward adjustment in our estimated performance achievement percentage for both open performance periods would have increased our 2017 expense by approximately $5.9 million, while a 10% downward adjustment would have decreased our expense by approximately $5.9 million. As the percent of expected performance increases or decreases, the potential change in expense can go from 0% to 200% of the targeted total expense.
Income Taxes
We earn income in numerous countries and this income is subject to the laws of taxing jurisdictions within those countries.
The carrying values of deferred income tax assets and liabilities reflect the application of our income tax accounting policies, and are based on management’s assumptions and estimates about future operating results and levels of taxable income, and judgments regarding the interpretation of the provisions of current accounting principles.
Deferred tax assets are reduced by valuation allowances if, based on the consideration of all available evidence, it is more likely than not that some portion of the deferred tax asset will not be realized. In this assessment, significant weight is given to evidence that can be objectively verified.
We assess carryforwards and tax credits for realization as a reduction of future taxable income by using a “more likely than not” determination.
We base the carrying values of liabilities and assets for income taxes currently payable and receivable on management’s interpretation of applicable tax laws, and incorporate management’s assumptions and judgments about using tax planning strategies in various taxing jurisdictions. Using different estimates, assumptions, and judgments in accounting for income taxes, especially those that deploy tax planning strategies, may result in materially different carrying values of income tax assets and liabilities and changes in our results of operations.
Income Tax Accounting Implications of the Tax Cuts and Jobs Act 
On December 22, 2017, the 2017 Tax Cuts and Jobs Act (the “Tax Reform Act”) was enacted into law and the new legislation contains several key tax provisions that impact the Company, including a reduction of the corporate income tax rate to 21% effective for tax years beginning after December 31, 2017 and a one-time mandatory transition tax on accumulated foreign earnings (the “Transition Tax”), among others. The Company is required to recognize the effect of the tax law changes in the period of enactment, including the determination of the transition tax and re-measuring of our U.S. deferred tax assets and liabilities. In December 2017, the SEC staff issued Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act (“SAB 118”), which allows registrants to record provisional amounts during a measurement period not to extend beyond one year of the enactment date. Since the Tax Reform Act was passed late in the fourth quarter of 2017 and ongoing guidance and accounting

48


interpretation is expected over the next 12 months, we consider the accounting for certain items to be provisional due to the forthcoming guidance and our ongoing analysis of final year-end data and tax positions. The Company expects to complete its analysis within the measurement period in accordance with SAB 118. See Note 10 in these notes to the consolidated financial statements for additional information and a detailed description of the items for which the accounting is provisional.
NEW ACCOUNTING PRONOUNCEMENTS
Note 2 “Summary of Significant Accounting Principles and Practices” of the Notes to Consolidated Financial Statements contains a summary of our significant accounting policies, including a discussion of recently issued accounting pronouncements and their impact or future potential impact on our financial results, if determinable.
Item 7A.    Quantitative and Qualitative Disclosures About Market Risk
We are exposed to potential fluctuations in earnings, cash flows, and the fair values of certain of our assets and liabilities due to changes in interest rates and foreign exchange rates. To manage the risk from these exposures, we enter into a variety of derivative instruments. We do not enter into derivatives or financial instruments for trading or speculative purposes.
The following discussion describes our specific exposures and the strategies we use to manage these risks. Refer to Note 2 “Summary of Significant Accounting Principles and Practices” of the Notes to Consolidated Financial Statements for a discussion of our accounting policies for financial instruments and derivatives.
Foreign Exchange Risk
We are subject to foreign exchange rate risk. Our primary exposures include exchange rates between the U.S. Dollar and the Euro, the British Pound, the Canadian Dollar, the Australian Dollar, the Indian Rupee, and the Japanese Yen. We use over-the-counter options and forward contracts to reduce the impact of foreign currency risk to our financial statements.
Additionally, some of our non-U.S. brokerage subsidiaries receive revenues in currencies that differ from their functional currencies. Our U.K. subsidiaries earn a portion of their revenue in U.S. Dollars, Euros, and Japanese Yen, but most of their expenses are incurred in British Pounds. At December 31, 2017 , we have hedged approximately 45% of our U.K. subsidiaries’ expected exposures to the U.S. Dollar, Euro, and Japanese Yen transactions for the years ending December 31, 2018 , 2019 , and 2020 respectively. We generally do not hedge exposures beyond three years.
We also use forward contracts to economically hedge foreign exchange risk associated with monetary balance sheet exposures, such as inter-company notes and short-term assets and liabilities that are denominated in a non-functional currency and are subject to remeasurement.
The potential loss in future earnings from foreign exchange derivative instruments resulting from a hypothetical 10% adverse change in year-end exchange rates would be $31 million and $14 million at December 31, 2018 and 2019 respectively.
Interest Rate Risk
Our fiduciary investment income is affected by changes in international and domestic short-term interest rates. We monitor our net exposure to short-term interest rates, and as appropriate, hedge our exposure with various derivative financial instruments. This activity primarily relates to brokerage funds held on behalf of clients in the North America, continental Europe, and the Asia Pacific region. A hypothetical, instantaneous parallel decrease in the year-end yield curve of 100 basis points would cause a decrease, net of derivative positions, of $41.6 million to each of 2018 and 2019 pretax income. A corresponding increase in the year-end yield curve of 100 basis points would cause an increase, net of derivative positions, of $41.6 million to each of 2018 and 2019 pretax income.
We have long-term debt outstanding with a fair market value of $6.3 billion at December 31, 2017 and 2016 . This fair value was greater than the carrying value by $600 million at December 31, 2017 , and $395 million greater than the carrying value at December 31, 2016 . A hypothetical 1% increase or decrease in interest rates would change the fair value by a decrease of 8% or an increase of 9% , respectively, at December 31, 2017 .
We have selected hypothetical changes in foreign currency exchange rates, interest rates, and equity market prices to illustrate the possible impact of these changes; we are not predicting market events.

49


Item 8.    Financial Statements and Supplementary Data
Report of Independent Registered Public Accounting Firm
Board of Directors and Shareholders
Aon plc

Opinion on the Financial Statements
We have audited the accompanying consolidated statement of financial position of Aon plc (the Company) as of December 31, 2017 and 2016 , and the related consolidated statements of income, comprehensive income, shareholders' equity and cash flows for each of the three years in the period ended December 31, 2017 , and the related notes (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the consolidated financial position of the Company at December 31, 2017 and 2016 , and the consolidated results of its operations and its cash flows for each of the three years in the period ended December 31, 2017 , in conformity with U.S. generally accepted accounting principles.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2017 , based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 Framework), and our report dated February 20, 2018, expressed an unqualified opinion thereon.
Basis for Opinion
These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

G940964A22.JPG
We have served as the Company’s auditor since 1986.
Chicago, Illinois
February 20, 2018

50


Aon plc
Consolidated Statements of Income
 
 
Years ended December 31
(millions, except per share data)
 
2017
 
2016
 
2015
Revenue
 
 
 
 
 
 
Total revenue
 
$
9,998

 
$
9,409

—

$
9,480

Expenses
 
 
 
 
 
 
Compensation and benefits
 
6,089

 
5,687

 
5,605

Information technology
 
419

 
386

 
389

Premises
 
348

 
343

 
362

Depreciation of fixed assets
 
187

 
162

 
164

Amortization and impairment of intangible assets
 
704

 
157

 
173

Other general expenses
 
1,272

 
1,036

 
1,200

Total operating expenses
 
9,019

 
7,771

 
7,893

Operating income
 
979

 
1,638

 
1,587

Interest income
 
27

 
9

 
14

Interest expense
 
(282
)
 
(282
)
 
(273
)
Other income (expense)
 
(39
)
 
36

 
100

Income from continuing operations before income taxes
 
685

 
1,401

 
1,428

Income taxes
 
250

 
148

 
175

Net income from continuing operations
 
435

 
1,253

 
1,253

Income from discontinued operations, net of tax
 
828

 
177

 
169

Net income
 
1,263

 
1,430

 
1,422

Less: Net income attributable to noncontrolling interests
 
37

 
34

 
37

Net income attributable to Aon shareholders
 
$
1,226

 
$
1,396

 
$
1,385

 
 
 
 
 
 
 
Basic net income per share attributable to Aon shareholders
 
 
 
 
 
Continuing operations
$
1.54

 
$
4.55

 
$
4.33

Discontinued operations
3.20

 
0.66

 
0.60

Net income
$
4.74

 
$
5.21

 
$
4.93

Diluted net income per share attributable to Aon shareholders
 
 
 
 
 
Continuing operations
 
$
1.53

 
$
4.51

 
$
4.28

Discontinued operations
 
3.17

 
0.65

 
0.60

Net income
 
$
4.70

 
$
5.16

 
$
4.88

Cash dividends per share paid on ordinary shares
 
$
1.41

 
$
1.29

 
$
1.15

Weighted average ordinary shares outstanding - basic
 
258.5

 
268.1

 
280.8

Weighted average ordinary shares outstanding - diluted
260.7

 
270.3

 
283.8

See accompanying Notes to Consolidated Financial Statements.

51


Aon plc
Consolidated Statements of Comprehensive Income
 
 
Years Ended December 31
(millions)
 
2017
 
2016
 
2015
Net income
$
1,263

 
$
1,430

 
$
1,422

Less: Net income attributable to noncontrolling interests
37

 
34

 
37

Net income attributable to Aon shareholders
$
1,226

 
$
1,396

 
$
1,385

Other comprehensive income (loss), net of tax:
 
 
 
 
 
Change in fair value of financial instruments
12

 
(12
)
 
(8
)
Foreign currency translation adjustments
390

 
(495
)
 
(442
)
Postretirement benefit obligation
19

 
16

 
155

Total other comprehensive income (loss)
421

 
(491
)
 
(295
)
Less: Other comprehensive income attributable to noncontrolling interests
5

 
(2
)
 
(6
)
Total other comprehensive income (loss) attributable to Aon shareholders
416

 
(489
)
 
(289
)
Comprehensive income attributable to Aon shareholders
$
1,642

 
$
907

 
$
1,096

See accompanying Notes to Consolidated Financial Statements.

52


Aon plc
Consolidated Statements of Financial Position
 
 
As of December 31
(millions, except nominal value)
 
2017
 
2016
ASSETS
 
 
 
CURRENT ASSETS
 
 
 
Cash and cash equivalents
$
756

 
$
426

Short-term investments
529

 
290

Receivables, net
2,478

 
2,106

Fiduciary assets
9,625

 
8,959

Other current assets
289

 
247

Current assets of discontinued operations
—

 
1,118

Total Current Assets
13,677

 
13,146

Goodwill
8,358

 
7,410

Intangible assets, net
1,733

 
1,890

Fixed assets, net
564

 
550

Deferred tax assets
389

 
325

Prepaid pension
1,060

 
858

Other non-current assets
307

 
360

Non-current assets of discontinued operations
—

 
2,076

TOTAL ASSETS
$
26,088

 
$
26,615

 
 
 
 
LIABILITIES AND EQUITY
 
 
 
LIABILITIES
 
 
 
CURRENT LIABILITIES
 
 
 
Accounts payable and accrued liabilities
$
1,961

 
$
1,604

Short-term debt and current portion of long-term debt
299

 
336

Fiduciary liabilities
9,625

 
8,959

Other current liabilities
870

 
656

Current liabilities of discontinued operations
—

 
940

Total Current Liabilities
12,755

 
12,495

Long-term debt
5,667

 
5,869

Deferred tax liabilities
127

 
101

Pension, other postretirement, and postemployment liabilities
1,789

 
1,760

Other non-current liabilities
1,102

 
719

Non-current liabilities of discontinued operations
—

 
139

TOTAL LIABILITIES
21,440

 
21,083

 
 
 
 
EQUITY
 
 
 
Ordinary shares - $0.01 nominal value
Authorized: 750 shares (issued: 2017 - 247.6; 2016 - 262.0)
2

 
3

Additional paid-in capital
5,775

 
5,577

Retained earnings
2,302

 
3,807

Accumulated other comprehensive loss
(3,496
)
 
(3,912
)
TOTAL AON SHAREHOLDERS' EQUITY
4,583

 
5,475

Noncontrolling interests
65

 
57

TOTAL EQUITY
4,648

 
5,532

TOTAL LIABILITIES AND EQUITY
$
26,088

 
$
26,615

See accompanying Notes to Consolidated Financial Statements.

53


Aon plc
Consolidated Statements of Shareholders’ Equity
(millions)
 
Shares
 
Ordinary Shares and Additional Paid-in Capital
 
Retained Earnings
 
Accumulated Other
Comprehensive Loss, Net of Tax
 
Non-controlling
Interests
 
Total
Balance at January 1, 2015
 
280.0

 
$
5,100

 
$
4,501

 
$
(3,134
)
 
$
60

 
$
6,527

Net income
 
—

 
—

 
1,385

 
—

 
37

 
1,422

Shares issued — employee stock compensation plans
 
5.8

 
(155
)
 
—

 
—

 
—

 
(155
)
Shares purchased
 
(16.0
)
 
—

 
(1,550
)
 
—

 
—

 
(1,550
)
Tax benefit — employee benefit plans
 
—

 
126

 
—

 
—

 
—

 
126

Share-based compensation expense
 
—

 
340

 
—

 
—

 
—

 
340

Dividends to shareholders
 
—

 
—

 
(323
)
 
—

 
—

 
(323
)
Net change in fair value of financial instruments
 
—

 
—

 
—

 
(8
)
 
—

 
(8
)
Net foreign currency translation adjustments
 
—

 
—

 
—

 
(436
)
 
(6
)
 
(442
)
Net postretirement benefit obligation
 
—

 
—

 
—

 
155

 
—

 
155

Net sales (purchases) of shares from noncontrolling interests
 
—

 
1

 
—

 
—

 
(7
)
 
(6
)
Dividends paid to noncontrolling interests on subsidiary common stock
 
—

 
—

 
—

 
—

 
(27
)
 
(27
)
Balance at December 31, 2015
 
269.8

 
5,412

 
4,013

 
(3,423
)
 
57

 
6,059

Net income
 
—

 
—

 
1,396

 
—

 
34

 
1,430

Shares issued — employee stock compensation plans
 
4.3

 
(125
)
 
—

 
—

 
—

 
(125
)
Shares purchased
 
(12.1
)
 
—

 
(1,257
)
 
—

 
—

 
(1,257
)
Tax benefit — employee benefit plans
 
—

 
(4
)
 
—

 
—

 
—

 
(4
)
Share-based compensation expense
 
—

 
331

 
—

 
—

 
—

 
331

Dividends to shareholders
 
—

 
—

 
(345
)
 
—

 
—

 
(345
)
Net change in fair value of financial instruments
 
—

 
—

 
—

 
(12
)
 
—

 
(12
)
Net foreign currency translation adjustments
 
—

 
—

 
—

 
(493
)
 
(2
)
 
(495
)
Net postretirement benefit obligation
 
—

 
—

 
—

 
16

 
—

 
16

Net sales (purchases) of shares from noncontrolling interests
 
—

 
(34
)
 
—

 
—

 
(4
)
 
(38
)
Dividends paid to noncontrolling interests on subsidiary common stock
 
—

 
—

 
—

 
—

 
(28
)
 
(28
)
Balance at December 31, 2016
 
262.0

 
5,580

 
3,807

 
(3,912
)
 
57

 
5,532

Adoption of new accounting guidance
 
—

 
—

 
49

 
—

 
—

 
49

Balance at January 1, 2017
 
262.0

 
5,580

 
3,856

 
(3,912
)
 
57

 
5,581

Net income
 
—

 
—

 
1,226

 
—

 
37

 
1,263

Shares issued — employee stock compensation plans
 
3.6

 
(120
)
 
(1
)
 
—

 
—

 
(121
)
Shares purchased
 
(18.0
)
 
—

 
(2,415
)
 
—

 
—

 
(2,415
)
Share-based compensation expense
 
—

 
321

 
—

 
—

 
—

 
321

Dividends to shareholders
 
—

 
—

 
(364
)
 
—

 
—

 
(364
)
Net change in fair value of financial instruments
 
—

 
—

 
—

 
12

 
—

 
12

Net foreign currency translation adjustments
 
—

 
—

 
—

 
385

 
5

 
390

Net postretirement benefit obligation
 
—

 
—

 
—

 
19

 
—

 
19

Net sales (purchases) of shares from noncontrolling interests
 
—

 
(4
)
 
—

 
—

 
(7
)
 
(11
)
Dividends paid to noncontrolling interests on subsidiary common stock
 
—

 


 
—

 
—

 
(27
)
 
(27
)
Balance at December 31, 2017
 
247.6

 
$
5,777

 
$
2,302

 
$
(3,496
)
 
$
65

 
$
4,648

See accompanying Notes to Consolidated Financial Statements.

54


Aon plc
Consolidated Statements of Cash Flows
 
 
Years ended December 31
(millions)
 
2017
 
2016
 
2015
CASH FLOWS FROM OPERATING ACTIVITIES
 
 
 
 
 
Net income
$
1,263

 
$
1,430

 
$
1,422

Less: Income from discontinued operations, net of income taxes
828

 
177

 
169

Adjustments to reconcile net income to cash provided by operating activities:           
 
 
 
 
 
Loss (gain) from sales of businesses and investments, net
16

 
(39
)
 
(81
)
Depreciation of fixed assets
187

 
162

 
164

Amortization and impairment of intangible assets
704

 
157

 
174

Share-based compensation expense
319

 
306

 
320

Deferred income taxes
(18
)
 
(24
)
 
(223
)
Change in assets and liabilities:
 
 
 
 
 
Fiduciary receivables
171

 
595

 
599

Short-term investments — funds held on behalf of clients
(135
)
 
(540
)
 
206

Fiduciary liabilities
(36
)
 
(55
)
 
(805
)
Receivables, net
(254
)
 
(105
)
 
(97
)
Accounts payable and accrued liabilities
96

 
53

 
88

Restructuring reserves
172

 
—

 
—

Current income taxes
(914
)
 
(42
)
 
24

Pension, other postretirement and other postemployment liabilities
(66
)
 
42

 
(230
)
Other assets and liabilities
(8
)
 
66

 
110

Cash provided by operating activities - continuing operations
669

 
1,829

 
1,502

Cash provided by operating activities - discontinued operations
65

 
497

 
507

CASH PROVIDED BY OPERATING ACTIVITIES
734

 
2,326

 
2,009

CASH FLOWS FROM INVESTING ACTIVITIES
 
 
 
 
 
Proceeds from investments
68

 
43

 
220

Payments for investments
(64
)
 
(64
)
 
(266
)
Net sales (purchases) of short-term investments — non-fiduciary
(232
)
 
61

 
9

Acquisition of businesses, net of cash acquired
(1,029
)
 
(879
)
 
(16
)
Sale of businesses, net of cash sold
4,246

 
107

 
205

Capital expenditures
(183
)
 
(156
)
 
(200
)
Cash provided by (used for) investing activities - continuing operations
2,806

 
(888
)
 
(48
)
Cash provided by (used for) investing activities - discontinued operations
(19
)
 
(66
)
 
(90
)
CASH PROVIDED BY (USED FOR) INVESTING ACTIVITIES
2,787

 
(954
)
 
(138
)
CASH FLOWS FROM FINANCING ACTIVITIES
 
 
 
 
 
Share repurchase
(2,399
)
 
(1,257
)
 
(1,550
)
Issuance of shares for employee benefit plans
(121
)
 
(129
)
 
(30
)
Issuance of debt
1,654

 
3,467

 
5,351

Repayment of debt
(1,999
)
 
(2,945
)
 
(5,098
)
Cash dividends to shareholders
(364
)
 
(345
)
 
(323
)
Noncontrolling interests and other financing activities
(36
)
 
(77
)
 
(39
)
Cash used for financing activities - continuing operations
(3,265
)
 
(1,286
)
 
(1,689
)
Cash used for financing activities - discontinued operations
—

 
—

 
—

CASH USED FOR FINANCING ACTIVITIES
(3,265
)
 
(1,286
)
 
(1,689
)
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS
69

 
(39
)
 
(172
)
NET INCREASE IN CASH AND CASH EQUIVALENTS
325

 
47

 
10

CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR
431

 
384

 
374

CASH AND CASH EQUIVALENTS AT END OF YEAR
$
756

 
$
431

 
$
384

Supplemental disclosures:
 
 
 
 
 
Interest paid
$
272

 
$
272

 
$
254

Income taxes paid, net of refunds
$
1,182

 
$
218

 
$
249

See accompanying Notes to Consolidated Financial Statements.

55


Notes to Consolidated Financial Statements
1.     Basis of Presentation
The accompanying Consolidated Financial Statements and Notes thereto have been prepared in accordance with U.S. generally accepted accounting principles (“U.S. GAAP”). The Consolidated Financial Statements include the accounts of Aon plc and its controlled subsidiaries (“Aon” or the “Company”). Intercompany accounts and transactions have been eliminated. The Consolidated Financial Statements include, in the opinion of management, all adjustments (consisting of normal recurring adjustments and reclassifications) necessary to present fairly the Company’s consolidated financial position, results of operations and cash flows for all periods presented.
Discontinued Operations
On February 9, 2017, the Company entered into a Purchase Agreement (the “Purchase Agreement”) with Tempo Acquisition, LLC (the “Buyer”), an entity formed and controlled by affiliates of The Blackstone Group L.P. Pursuant to the Purchase Agreement, the Company sold its benefits administration and business process outsourcing business (the “Divested Business”) to the Buyer and certain designated purchasers that are direct or indirect subsidiaries of the Buyer (the “Transaction”). As a result, the Divested Business’s financial results are reflected in the Consolidated Statements of Income, Consolidated Statements of Financial Position, and Consolidated Statements of Cash Flows, retrospectively, as discontinued operations beginning in the first quarter of 2017. Additionally, all of the Notes to Consolidated Financial Statements have been retrospectively restated to only include the impacts of continuing operations, unless noted otherwise. The Transaction closed on May 1, 2017. Refer to Note 4 “Discontinued Operations” for additional information.
Reportable Segments
Beginning in the first quarter of 2017, the Company began operating as one segment that includes all of Aon’s continuing operations, which provides advice and solutions to clients focused on risk, retirement, and health through five revenue lines that make up the Company’s principal products and services. Refer to Note 17 “Segment Information” for additional information.
As a result of these initiatives, Aon made the following changes to its presentation of the Consolidated Statements of Income beginning in the first quarter of 2017:
•
Commissions, fees and other and Fiduciary investment income are now reported as one Total revenue line item; and
•
Other general expenses has been further broken out to provide greater clarity into charges related to Information technology, Premises, Depreciation of fixed assets, and Amortization and impairment of intangible assets.
Prior period comparable financial information has been reclassified to conform to this presentation.
The Company believes this presentation provides greater clarity into the risks and opportunities that management believes are important and allows users of the financial statements to assess the performance in the same way as the Chief Operating Decision Maker (the “CODM”).
Other
Beginning in the first quarter of 2017, the Company began presenting Shares issued - employee benefit plans and Shares issued - employee compensation as one line item on the Consolidated Statements of Shareholders’ Equity titled Shares issued - employee stock compensation plans.
Use of Estimates
The preparation of the accompanying Consolidated Financial Statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosures of contingent assets and liabilities at the date of the financial statements, and the reported amounts of reserves and expenses. These estimates and assumptions are based on management’s best estimates and judgments. Management evaluates its estimates and assumptions on an ongoing basis using historical experience and other factors, including the current economic environment. Management believes its estimates to be reasonable given the current facts available. Aon adjusts such estimates and assumptions when facts and circumstances dictate. Illiquid credit markets, volatile equity markets, and foreign currency exchange rate movements increase the uncertainty inherent in such estimates and assumptions. As future events and their effects cannot be determined with precision, actual results could differ significantly from these estimates. Changes in estimates resulting from continuing changes in the economic environment would, if applicable, be reflected in the financial statements in future periods.

56


2.     Summary of Significant Accounting Principles and Practices
Principles of Consolidation
The accompanying consolidated financial statements include the accounts of Aon plc and those entities in which the Company has a controlling financial interest. To determine if Aon holds a controlling financial interest in an entity, the Company first evaluates if it is required to apply the variable interest entity (VIE) model to the entity, otherwise, the entity is evaluated under the voting interest model. Where Aon holds rights that give it the power to direct the activities of a VIE that most significantly impact the VIE's economic performance, combined with a variable interest that gives the right to receive potentially significant benefits or the obligation to absorb potentially significant losses, the Company has a controlling financial interest in that VIE. Aon holds a controlling financial interest in entities that are not VIEs where it, directly or indirectly, holds more than 50% of the voting rights or where it exercises control through substantive participating rights or as a general partner.
Revenue Recognition
Revenues are recognized when they are earned and realized or realizable. The Company considers revenues to be earned and realized or realizable when all of the following four conditions are met: (1) persuasive evidence of an arrangement exists, (2) the arrangement fee is fixed or determinable, (3) delivery or performance has occurred, and (4) collectibility is reasonably assured.
For brokerage commissions, revenue is typically recognized at the completion of the placement process or over a period of time based on the transfer of value to customers or as the remuneration becomes determinable, assuming all four criteria required to recognize revenue have been met. The placement process is typically considered complete on the effective date of the related policy. Commission revenues are recorded net of allowances for estimated policy cancellations, which are determined based on an evaluation of historical and current cancellation data.
Fees paid by clients for consulting or other non-brokerage services are typically charged on an hourly, project or fixed-fee basis. Revenues from time-and-materials or cost-plus arrangements are recognized as services are performed, assuming all four criteria to recognize revenue have been met. Revenues from fixed-fee contracts are recognized as services are provided using a proportional-performance model or at the completion of a project based on facts and circumstances of the client arrangement. Revenues from investment income on funds held on behalf of clients are recognized as services are performed, assuming all four criteria to recognize revenue have been met. Reimbursements received for out-of-pocket expenses are recorded as a component of revenues.
Revenues from health care exchange arrangements are typically recognized upon successful enrollment of participants, net of a reserve for estimated cancellations, assuming all four criteria to recognize revenue have been met.
Share-Based Compensation Costs
Share-based payments to employees, including grants of restricted share units and performance share awards, are measured based on estimated grant date fair value. The Company recognizes compensation expense over the requisite service period for awards expected to ultimately vest. Forfeitures are estimated on the date of grant and revised if actual or expected forfeiture activity differs materially from original estimates.
Pension and Other Postretirement Benefits
The Company records net period cost relating to its pension and other postretirement benefit plans based on calculations that include various actuarial assumptions, including discount rates, assumed rates of return on plan assets, inflation rates, mortality rates, compensation increases, and turnover rates. The Company reviews its actuarial assumptions on an annual basis and modifies these assumptions based on current rates and trends. The effects of gains, losses, and prior service costs and credits are amortized over future service periods or future estimated lives if the plans are frozen. The funded status of each plan, calculated as the fair value of plan assets less the benefit obligation, is reflected in the Company’s Consolidated Statements of Financial Position using a December 31 measurement date.
Net Income per Share
Basic net income per share is computed by dividing net income available to ordinary shareholders by the weighted-average number of ordinary shares outstanding, including participating securities, which consist of unvested share awards with non-forfeitable rights to dividends. Diluted net income per share is computed by dividing net income available to ordinary shareholders by the weighted-average number of ordinary shares outstanding, which have been adjusted for the dilutive effect of potentially issuable ordinary shares (excluding those that are considered participating securities), including certain contingently issuable shares. The diluted earnings per share calculation reflects the more dilutive effect of either (1) the two-class method that assumes that the participating securities have not been exercised, or (2) the treasury stock method.
Potentially issuable shares are not included in the computation of diluted income per share if their inclusion would be antidilutive.

57


Cash and Cash Equivalents and Short-term Investments
Cash and cash equivalents include cash balances and all highly liquid investments with initial maturities of three months or less. Short-term investments consist of money market funds. The estimated fair value of Cash and cash equivalents and Short-term investments approximates their carrying values.
At December 31, 2017 , Cash and cash equivalents and Short-term investments totaled $1,285 million compared to $716 million at December 31, 2016 . Of the total balance, $96 million and $82 million was restricted as to its use at December 31, 2017 and 2016 , respectively. Included within the December 31, 2017 and 2016 balances, respectively, were £42.7 million ( $57.1 million at December 31, 2017 exchanges rates) and £43.3 million ( $53.2 million at December 31, 2016 exchange rates) of operating funds required to be held by the Company in the U.K. by the FCA, which were included in Short-term investments. 
Fiduciary Assets and Liabilities
In its capacity as an insurance agent and broker, Aon collects premiums from insureds and, after deducting its commission, remits the premiums to the respective insurers. Aon also collects claims or refunds from insurers on behalf of insureds. Uncollected premiums from insureds and uncollected claims or refunds from insurers are recorded as Fiduciary assets in the Company’s Consolidated Statements of Financial Position. Unremitted insurance premiums and claims are held in a fiduciary capacity and the obligation to remit these funds is recorded as Fiduciary liabilities in the Company’s Consolidated Statements of Financial Position.
Aon maintained premium trust balances for premiums collected from insureds but not yet remitted to insurance companies of $3.7 billion and $3.3 billion at December 31, 2017 and 2016 , respectively. These funds and a corresponding liability are included in Fiduciary assets and Fiduciary liabilities, respectively, in the accompanying Consolidated Statements of Financial Position.
Allowance for Doubtful Accounts
The Company’s allowance for doubtful accounts with respect to receivables is based on a combination of factors, including evaluation of historical write-offs, aging of balances, and other qualitative and quantitative analyses. Receivables, net included an allowance for doubtful accounts of $59 million and $56 million at December 31, 2017 and 2016 , respectively.
Fixed Assets
Fixed assets are stated at cost, less accumulated depreciation. Included in this category is internal use software, which is software that is acquired, internally-developed or modified solely to meet internal needs, with no plan to market externally. Costs related to directly obtaining, developing, or upgrading internal use software are capitalized. Depreciation and amortization are computed using the straight-line method over the estimated useful lives of the assets, which are generally as follows:
Asset Description
 
Expected Life
Software
 
Lesser of the life of an associated license, or 4 to 7 years
Leasehold improvements
 
Lesser of estimated useful life or lease term, not to exceed 10 years
Furniture, fixtures and equipment
 
4 to 10 years
Computer equipment
 
4 to 6 years
Buildings
 
35 years
Automobiles
 
6 years
Goodwill and Intangible Assets
Goodwill represents the excess of acquisition cost over the fair value of the net assets in the acquisition of a business. Goodwill is allocated to various reporting units, which are one reporting level below the operating segment. Upon disposition of a business entity, goodwill is allocated to the disposed entity based on the fair value of that entity compared to the fair value of the reporting unit in which it was included. Goodwill is not amortized, but instead is tested for impairment at least annually. The goodwill impairment test is performed at the reporting unit level. The Company initially performs a qualitative analysis to determine if it is more likely than not that the goodwill balance is impaired. If such a determination is made, then the Company will perform a two-step quantitative analysis. First, the fair value of each reporting unit is compared to its carrying value. If the fair value of the reporting unit is less than its carrying value, the Company performs a hypothetical purchase price allocation based on the reporting unit’s fair value to determine the fair value of the reporting unit’s goodwill. Any resulting difference will be a charge to Amortization and impairment of intangible assets in the Consolidated Statements of Income in the period in which the determination is made. Fair value is determined using a combination of present value techniques and market prices of comparable businesses.

58


Intangible assets are comprised primarily of customer-related and contract-based, tradenames and technology assets. Amortization basis and estimated useful lives by intangible asset type are generally as follows:
Intangible Asset Description
 
Amortization Basis
 
Expected Life
Customer related and contract based
 
In line with underlying cash flows
 
7 to 20 years
Tradenames
 
Straight-line

1 to 3 years
Technology
 
Straight-line

5 to 7 years
Derivatives
Derivative instruments are recognized in the Consolidated Statements of Financial Position at fair value. Where the Company has entered into master netting agreements with counterparties, the derivative positions are netted by counterparty and are reported accordingly in Other assets or Other liabilities. Changes in the fair value of derivative instruments are recognized in earnings each period, unless the derivative is designated and qualifies as a cash flow or net investment hedge.
The Company has historically designated the following hedging relationships for certain transactions: (i) a hedge of the change in fair value of a recognized asset or liability or firm commitment (“fair value hedge”), (ii) a hedge of the variability in cash flows from a recognized variable-rate asset or liability or forecasted transaction (“cash flow hedge”), and (iii) a hedge of the net investment in a foreign operation (“net investment hedge”).
In order for a derivative to qualify for hedge accounting, the derivative must be formally designated as a fair value, cash flow, or a net investment hedge by documenting the relationship between the derivative and the hedged item. The documentation must include a description of the hedging instrument, the hedged item, the risk being hedged, Aon’s risk management objective and strategy for undertaking the hedge, the method for assessing the effectiveness of the hedge, and the method for measuring hedge ineffectiveness. Additionally, the hedge relationship must be expected to be highly effective at offsetting changes in either the fair value or cash flows of the hedged item at both the inception of the hedge and on an ongoing basis. Aon assesses the ongoing effectiveness of its hedges and measures and records hedge ineffectiveness, if any, at the end of each quarter or more frequently if facts and circumstances require.
For a derivative designated as a fair value hedging instrument, the gain or loss is recognized in earnings in the period of change together with the offsetting loss or gain on the hedged item attributable to the risk being hedged. The effect is to reflect in earnings the extent to which the hedge is not effective in achieving offsetting changes in fair value. For a cash flow hedge that qualifies for hedge accounting, the effective portion of the change in fair value of a hedging instrument is recognized in Other comprehensive income (“OCI”) and subsequently reclassified to earnings in the same period the hedged item impacts earnings. The ineffective portion of the change in fair value is recognized immediately in earnings. For a net investment hedge, the effective portion of the change in fair value of the hedging instrument is recognized in OCI as part of the cumulative translation adjustment, while the ineffective portion is recognized immediately in earnings.
Changes in the fair value of a derivative that is not designated as part of a hedging relationship (commonly referred to as an “economic hedge”) are recorded in Other income (expense) in the Consolidated Statements of Income.
The Company discontinues hedge accounting prospectively when (1) the derivative expires or is sold, terminated, or exercised, (2) the qualifying criteria are no longer met, or (3) management removes the designation of the hedging relationship.
Foreign Currency
Certain of the Company’s non-U.S. operations use their respective local currency as their functional currency. These operations that do not have the U.S. dollar as their functional currency translate their financial statements at the current rates of exchange in effect at the balance sheet date and revenues and expenses using rates that approximate those in effect during the period. The resulting translation adjustments are included in net foreign currency translation adjustments within the Consolidated Statements of Shareholders’ Equity. Gains and losses from the remeasurement of monetary assets and liabilities that are denominated in a non-functional currency are included in Other income (expense) within the Company’s Consolidated Statements of Income.
Income Taxes
Deferred income taxes are recognized for the effect of temporary differences between financial reporting and tax basis of assets and liabilities and are measured using the enacted marginal tax rates and laws that are currently in effect. The effect on deferred tax assets and liabilities from a change in tax rates is recognized in the period when the rate change is enacted.
Deferred tax assets are reduced by valuation allowances if, based on the consideration of all available evidence, it is more likely than not that some portion of the deferred tax asset will not be realized. Significant weight is given to evidence that can be objectively

59


verified. Deferred tax assets are realized by having sufficient future taxable income to allow the related tax benefits to reduce taxes otherwise payable. The sources of taxable income that may be available to realize the benefit of deferred tax assets are future reversals of existing taxable temporary differences, future taxable income exclusive of reversing temporary differences and carry-forwards, taxable income in carry-back years, and tax planning strategies that are both prudent and feasible.
The Company recognizes the effect of income tax positions only if sustaining those positions is more likely than not. Tax positions that meet the more likely than not recognition threshold but are not highly certain are initially and subsequently measured based on the largest amount of benefit that is greater than 50% likely of being realized upon settlement with the taxing authority.  Only information that is available at the reporting date is considered in the Company’s recognition and measurement analysis, and events or changes in facts and circumstances are accounted for in the period in which the event or change in circumstance occurs. 
The Company records penalties and interest related to unrecognized tax benefits in Income taxes in the Company’s Consolidated Statements of Income.
New Accounting Pronouncements
Adoption of New Accounting Standards
Income Tax Accounting Implications of the Tax Cuts and Jobs Act
On December 22, 2017, the 2017 Tax Cuts and Jobs Act (the “Tax Reform Act”) was enacted into law and the new legislation contains several key tax provisions that impact the Company, including a reduction of the corporate income tax rate to 21% effective for tax years beginning after December 31, 2017 and the Transition Tax, among others. The Company is required to recognize the effect of the tax law changes in the period of enactment, including the determination of the Transition Tax and re-measuring our U.S. deferred tax assets and liabilities. In December 2017, the SEC staff issued Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act (“SAB 118”), which allows registrants to record provisional amounts during a measurement period not to extend beyond one year of the enactment date. Since the Tax Reform Act was passed late in the fourth quarter of 2017 and ongoing guidance and accounting interpretation is expected over the next 12 months, we consider the accounting for certain items to be provisional due to the forthcoming guidance and our ongoing analysis of final year-end data and tax positions. The Company expects to complete its analysis within the measurement period in accordance with SAB 118. Refer to Note 10 “Income Taxes” for additional information and a detailed description of the items for which the accounting is provisional.
Share-based Compensation
In March 2016, the Financial Accounting Standards Board (“FASB”) issued new accounting guidance on several aspects of the accounting for share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities, and classification on the statement of cash flows.  The new guidance requires all excess tax benefits and tax deficiencies to be recognized as income tax expense or benefit in the income statement and treated as discrete items in the reporting period.  Further, excess tax benefits are required to be classified along with other income tax cash flows as an operating activity.  Amendments related to the timing of when excess tax benefits are recognized, minimum statutory withholding requirements, forfeitures, and intrinsic value should be applied using a modified retrospective transition method by means of a cumulative-effect adjustment to equity as of the beginning of the period in which the guidance is adopted. Amendments related to the presentation of employee taxes paid on the statement of cash flows when an employer withholds shares to meet the minimum statutory withholding requirement should be applied retrospectively. Amendments requiring recognition of excess tax benefits and tax deficiencies in the income statement and the practical expedient for estimating expected term should be applied prospectively. An entity may elect to apply the amendments related to the presentation of excess tax benefits on the statement of cash flows using either a prospective transition method or a retrospective transition method.
The Company adopted this guidance on January 1, 2017, with the following impacts:
•
An increase to Deferred tax assets on the Consolidated Statement of Financial Position of  $49 million  through a cumulative-effect adjustment to Retained earnings for excess tax benefits not previously recognized, and
•
The recognition of $54 million , or $0.21 per share, income tax benefit from continuing operations related to excess tax benefits in the Consolidated Statement of Income for the year ended December 31, 2017 .
Adoption of the guidance was applied prospectively on the Consolidated Statement of Cash Flows and prior period comparable information was not restated. Other elements of the guidance did not have a material impact on the Company’s Consolidated Financial Statements.

60


Accounting Standards Issued but Not Yet Adopted
Targeted Improvements to Accounting for Hedging Activities
In August 2017, the FASB issued new accounting guidance on targeted improvements to accounting for hedging activities. The new guidance amends its hedge accounting model to enable entities to better portray their risk management activities in the financial statements. The guidance eliminates the requirement to separately measure and report hedge ineffectiveness and requires the effect of a hedging instrument to be presented in the same income statement line as the hedged item. An entity will apply the new guidance on a modified retrospective basis with a cumulative effect adjustment to accumulated other comprehensive income with a corresponding adjustment to retained earnings as of the beginning of the period of adoption. Changes to income statement presentation and financial statement disclosures will be applied prospectively. The new guidance is effective for Aon in the first quarter of 2019 and early adoption is permitted. The Company is currently evaluating the impact that the standard will have on the Consolidated Financial Statements and the period in which it plans to adopt. 
Presentation of Net Periodic Pension and Postretirement Benefit Costs
In March 2017, the FASB issued new accounting guidance on the presentation of net periodic pension cost and net periodic postretirement benefit cost. The new guidance requires that an employer report the service cost component in the same line item or items as other compensation costs arising from services rendered by the pertinent employees during the period. It also requires the other components of net periodic pension cost and net periodic postretirement benefit cost to be presented in the income statement separately from the service cost component and outside a subtotal of income from operations, if one is presented. Additionally, only the service cost component is eligible for capitalization, when applicable. An entity will apply the new guidance retrospectively for the presentation of the service cost component and the other components of net periodic pension cost and net periodic postretirement benefit cost in the Consolidated Statement of Income and prospectively, on and after the effective date, for the capitalization of the service cost component of net periodic pension costs and net periodic postretirement benefit cost in assets. The new guidance allows a practical expedient that permits an employer to use the amounts disclosed in its pension and other postretirement benefit plan note for the prior comparative periods as the estimation basis for applying the retrospective presentation requirements. The Company does not expect to apply the practical expedient upon adoption of the guidance. The new guidance is effective for Aon in the first quarter of 2018. The adoption of this guidance will have no impact on the net income of the Company. 
Upon adoption of the guidance, the Company expects the presentation of results to reflect a change in operating income offset by an equal and offsetting change in other income (expense) for each period, as follows:
 
 
Years ended December 31
 
 
2017
 
2016
 
 
As Reported
 
Adjustments (1)
 
As Adjusted
 
As Reported
 
Adjustments (1)
 
As Adjusted
Operating income (2)
 
979

 
86

 
1,065

 
1,638

 
173

 
1,811

Other income (expense)
 
(39
)
 
(86
)
 
(125
)
 
36

 
(173
)
 
(137
)
(1)
The years ended December 31, 2017 and 2016 , include non-cash settlement expenses of $128 million and $220 million , respectively, related to certain pension plans. Refer to Note 12 “Employee Benefits” for further information.
(2)
Reclassification from operating income is recorded in Compensation and benefits.
Simplifying the Test for Goodwill Impairment
In January 2017, the FASB issued new accounting guidance on simplifying the test for goodwill impairment. Currently the standard requires an entity to perform a two-step test to determine the amount, if any, of goodwill impairment. In Step 1, an entity compares the fair value of a reporting unit with its carrying amount, including goodwill. If the carrying amount of the reporting unit exceeds its fair value, the entity performs Step 2 and compares the implied fair value of goodwill with the carrying amount of that goodwill for that reporting unit. An impairment charge equal to the amount by which the carrying amount of goodwill for the reporting unit exceeds the implied fair value of that goodwill is recorded, limited to the amount of goodwill allocated to that reporting unit. The new guidance removes Step 2. An entity will apply a one-step quantitative test and record the amount of goodwill impairment as the excess of a reporting unit’s carrying amount over its fair value, not to exceed the total amount of goodwill allocated to the reporting unit. The new guidance does not amend the optional qualitative assessment of goodwill impairment. An entity will apply the new guidance on a prospective basis. The new guidance is effective for Aon in the first quarter of 2020 and early adoption is permitted for annual goodwill impairment tests performed on testing dates after January 1, 2017. The Company is currently evaluating the impact and period of adoption that the standard will have on the Consolidated Financial Statements.

61


Income Tax Consequences of Intercompany Transactions
In October 2016, the FASB issued new accounting guidance on the income tax consequences of intra-entity asset transfers other than inventory.  The guidance will require that the seller and buyer recognize the consolidated current and deferred income tax consequences of a transaction in the period the transaction occurs rather than deferring to a future period and recognizing those consequences when the asset has been sold to an outside party or otherwise recovered through use (i.e. depreciated, amortized, or impaired).  An entity will apply the new guidance on a modified retrospective basis with a cumulative effect adjustment to retained earnings as of the beginning of the period of adoption.  The new guidance is effective for Aon in the first quarter of 2018.  Upon the adoption of this guidance on January 1, 2018, the Company expects to recognize adjustments to Deferred tax assets, Deferred tax liabilities, and Other non-current assets on the Consolidated Statement of Financial Position through a cumulative adjustment to Retained earnings of approximately $ 15 million .
Statement of Cash Flows
In August 2016, the FASB issued new accounting guidance on the classification of certain cash receipts and cash payments. Under the new guidance, an entity will no longer have discretion to choose the classification for a number of transactions, including contingent consideration payments made after a business combination, proceeds from the settlement of insurance claims, proceeds from the settlement of corporate-owned life insurance policies, and distributions received from equity method investees. The new standard will be effective for the Company in the first quarter of 2018, with early application permitted. An entity will apply the new guidance through retrospective adjustment to all periods presented. The retrospective approach includes a practical expedient that entities may apply should retrospective application be impracticable; in this case, the amendments for these issues may be applied prospectively as of the earliest date practicable. The guidance will not have a material impact on the Company’s Consolidated Statements of Cash Flows.
Credit Losses
In June 2016, the FASB issued new accounting guidance on the measurement of credit losses on financial instruments. The new guidance replaces the current incurred loss impairment methodology with a methodology that reflects expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. An entity will apply the new guidance through a cumulative-effect adjustment to retained earnings as of the beginning of the first reporting period in which the guidance is effective. The guidance is effective for Aon in the first quarter of 2020 and early adoption is permitted beginning in the first quarter of 2019. Aon is currently evaluating the impact that the standard will have on its Consolidated Financial Statements, as well as the method of transition and period of adoption.
Leases
In February 2016, the FASB issued new accounting guidance on leases, which requires lessees to recognize assets and liabilities for most leases. Under the new guidance, a lessee should recognize in the Consolidated Statement of Financial Position a liability to make lease payments and a right-of-use asset representing its right to use the underlying asset for the lease term. The recognition, measurement, and presentation of expenses and cash flows arising from a lease by a lessee have not significantly changed from current U.S. GAAP standards. The new standard will be effective for the Company in the first quarter of 2019, with early application permitted. In transition, lessees and lessors are required to recognize and measure leases at the beginning of the earliest period presented using a modified retrospective approach. The modified retrospective approach includes a number of optional practical expedients that entities may elect to apply. These practical expedients relate to the identification and classification of leases that commenced before the effective date, initial direct costs for leases that commenced before the effective date, and the ability to use hindsight in evaluating lessee options to extend or terminate a lease or to purchase the underlying asset. The Company is currently evaluating the period of adoption.
A preliminary assessment to determine the impacts of the new accounting standard has been performed and it is expected to have a significant impact on the Company’s Consolidated Statements of Financial Position and related disclosures.  The Company is also currently implementing accounting and operational processes which will be impacted by the new standard.
Financial Assets and Liabilities
In January 2016, the FASB issued new accounting guidance on recognition and measurement of financial assets and financial liabilities. The amendments in the new guidance make targeted improvements, which include the requirement to measure equity investments with readily determinable fair values at fair value through net income, simplification of the impairment assessment for equity investments without readily determinable fair values, adjustments to existing and additional disclosure requirements, and additional tax considerations. An entity should apply the amendments by means of a cumulative-effect adjustment to the balance sheet as of the beginning of the fiscal year of adoption. The amendments related to equity securities without readily determinable fair values, including disclosure requirements, should be applied prospectively to equity investments that exist as of the date of adoption of the guidance. The guidance is effective for the Company in the first quarter of 2018 and early adoption

62


is permitted. The adoption of this guidance on January 1, 2018 is not expected to have a significant impact on the Company’s Consolidated Financial Statements.
Revenue Recognition
In May 2014, the FASB issued a new accounting standard on revenue from contracts with customers, which, when effective, will supersede nearly all existing revenue recognition guidance under U.S. GAAP.  The core principal of the standard is that an entity should recognize revenue when it transfers promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services.  The standard also requires additional disclosure about the nature, amount, timing, and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments, changes in judgments, and assets recognized from costs incurred to obtain or fulfill a contract. The standard is effective for Aon in the first quarter of 2018. Two methods of transition are permitted upon adoption: full retrospective and modified retrospective. The Company will adopt this standard in the first quarter of 2018 using a modified retrospective adoption approach. Under this approach, prior periods will not be restated. Rather, revenues and other disclosures for prior periods will be provided in the notes to the financial statements as previously reported under the current revenue standard, and the cumulative effect of initially applying the new standard will be recognized as an increase to retained earnings as of January 1, 2018. The Company estimates this adjustment to be approximately $400 - 600 million .
The Company has assessed the impacts of the new accounting standard and has implemented accounting and operational processes and controls to ensure compliance with the new standard.
The most significant impacts of the new standard to the Company are expected to be as follows:
•
The Company currently recognizes revenue either at a point in time or over a period of time based on the transfer of value to customers or as the remuneration becomes determinable. Under the new standard, the revenue related to certain brokerage services recognized over a period of time will be recognized on the effective date of the associated policies when control of the policy transfers to the customer. As a result, revenue from these arrangements will be recognized in earlier periods under the new standard in comparison to the current guidance and will change the timing and amount of revenue recognized for annual and interim periods. This change is anticipated to result in a significant shift in timing of interim revenue for Reinsurance Solutions and to a lesser extent, certain other brokerage services.
•
The new standard provides guidance on accounting for certain revenue-related costs including when to capitalize costs associated with obtaining and fulfilling a contract. The majority of these costs are currently expensed as incurred under existing U.S. GAAP. Assets recognized for the costs to obtain a contract, which includes certain sales commissions, will be amortized on a systematic basis that is consistent with the transfer of the services to which the asset relates, considering anticipated renewals when applicable. For situations where the renewal period is one year or less and renewal costs are commensurate with the initial contract, the Company plans to apply a practical expedient and recognize the costs of obtaining a contract as an expense when incurred. Assets recognized as costs to fulfill a contract, which includes internal costs related to pre-placement broking activities, as well as other costs, will be amortized on a systematic basis that is consistent with the transfer of the services to which the asset relates, which is generally expected to be less than one year.

63


3.     Other Financial Data
Consolidated Statements of Income Information
Other Income (Expense)
Other income (expense) consists of the following (in millions):
Years ended December 31
2017
 
2016
 
2015
Foreign currency remeasurement gain (loss)
$
(37
)
 
$
(2
)
 
$
30

Net gain (loss) on disposal of businesses
(16
)
 
39

 
82

Equity earnings
12

 
13

 
13

Income (loss) on financial instruments
2

 
(14
)
 
(24
)
Other
—

 
—

 
(1
)
Total
$
(39
)
 
$
36

 
$
100

Consolidated Statements of Financial Position Information
Allowance for Doubtful Accounts
An analysis of the allowance for doubtful accounts is as follows (in millions):
 
2017
 
2016
 
2015
Balance at January 1
$
56

 
$
58

 
$
72

Provision charged to Other general expenses
18

 
10

 
12

Accounts written off, net of recoveries
(18
)
 
(15
)
 
(32
)
Foreign currency translation
3

 
3

 
6

Balance at December 31
$
59

 
$
56

 
$
58

Other Current Assets
The components of Other current assets are as follows (in millions):
As of December 31
2017
 
2016
Taxes receivable
$
114

 
$
100

Prepaid expenses
126

 
102

Receivables from the Divested Business (1)
28

 
—

Other
21

 
45

Total
$
289

 
$
247

(1)
Refer to Note 4 “Discontinued Operations” for additional information.

64


Fixed Assets, net
The components of Fixed assets, net are as follows (in millions):
As of December 31
2017
 
2016
Software
$
680

 
$
677

Leasehold improvements
349

 
369

Computer equipment
295

 
258

Furniture, fixtures and equipment
240

 
252

Construction in progress
79

 
75

Other
90

 
115

Fixed assets, gross
1,733

 
1,746

Less: Accumulated depreciation
1,169

 
1,196

Fixed assets, net
$
564

 
$
550

Depreciation expense, which includes software amortization, was $187 million , $162 million , and $164 million for the years ended December 31, 2017 , 2016 , and 2015 , respectively.
Other Non-Current Assets
The components of Other non-current assets are as follows (in millions):
As of December 31
2017
 
2016
Investments
$
57

 
$
119

Taxes receivable
84

 
82

Other
166

 
159

Total
$
307

 
$
360

Other Current Liabilities
The components of Other current liabilities are as follows (in millions):
As of December 31
2017
 
2016
Deferred revenue
$
311

 
$
199

Taxes payable (1)
139

 
77

Other
420

 
380

Total
$
870

 
$
656

(1)
Includes a provisional estimate of $42 million for the current portion of the Transition Tax. Refer to Note 10 “Income Taxes” for further information.
Other Non-Current Liabilities
The components of Other non-current liabilities are as follows (in millions):
 
2017
 
2016
Taxes payable (1)
$
529

 
$
288

Leases
153

 
136

Compensation and benefits
67

 
56

Deferred revenue
49

 
49

Other
304

 
190

Total
$
1,102

 
$
719

(1)
Includes a provisional estimate of $222 million for the Transition Tax. Refer to Note 10 “Income Taxes” for further information.

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4. Discontinued Operations
On February 9, 2017 , the Company entered into the Purchase Agreement with Tempo Acquisition, LLC to sell its benefits administration and business process outsourcing business to the Buyer.
On May 1, 2017, the Buyer purchased all of the outstanding equity interests of the Divested Business, plus certain related assets and liabilities, for a purchase price of $4.3 billion in cash paid at closing, subject to customary adjustments set forth in the Purchase Agreement, and deferred consideration of up to $500 million . Cash proceeds after customary adjustments and before taxes due were $4.2 billion .
Aon and the Buyer entered into certain transaction related agreements at the closing, including two commercial agreements, a transition services agreement, certain intellectual property license agreements, sub-leases, and other customary agreements. Aon expects to continue to be a significant client of the Divested Business and the Divested Business has agreed to use Aon for its broking and other services for a specified period of time.
In the year ended December 31, 2017 , the Company recorded an estimated gain on sale, net of taxes, of $779 million and a non-cash impairment charge to its tradenames associated with the Divested Business of $380 million as these assets were not sold to the Buyer. The impairment charge is included in Amortization and impairment of intangible assets on the Consolidated Statement of Income for year ended December 31, 2017 .
The Company has classified the results of the Divested Business as discontinued operations in the Company’s Consolidated Statements of Income for all periods presented. Additionally, the assets and liabilities of the Divested Business were retrospectively classified as discontinued operations in the Company’s Consolidated Statements of Financial Position upon triggering held for sale criteria in February 2017. These assets and liabilities were sold on May 1, 2017.
The financial results of the Divested Business for the years ended December 31, 2017 , 2016 , and 2015 are presented as Income from discontinued operations, net of tax, on the Company’s Consolidated Statements of Income. The following table presents the financial results of the Divested Business (in millions):
 
 
Years ended December 31
 
 
2017
 
2016
 
2015
Revenue
 
 
 
 
 
 
Total revenue
 
$
698

 
$
2,218

 
$
2,202

Expenses
 
 
 
 
 
 
Total operating expenses
 
656

 
1,950

 
1,941

Operating Income from discontinued operations
 
42

 
268

 
261

Other income
 
10

 
—

 
—

Income from discontinued operations before income taxes
 
52

 
268

 
261

Income taxes
 
3

 
91

 
92

Income from discontinued operations excluding gain, net of tax
 
49

 
177

 
169

Gain on sale of discontinued operations, net of tax
 
779

 
—

 
—

Income from discontinued operations, net of tax
 
$
828

 
$
177

 
$
169

Upon triggering held for sale criteria in February 2017, Aon ceased depreciating and amortizing all long-lived assets included in discontinued operations. Total operating expenses for the years ended December 31, 2017 , 2016 , and 2015 include, respectively, $8 million , $70 million , and $65 million of depreciation of fixed assets and $11 million , $120 million , and $141 million of intangible asset amortization.

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The following table presents the aggregate carrying amounts of the classes of assets and liabilities presented as discontinued operations within the Company’s Consolidated Statements of Financial Position (in millions):
 
 
December 31, 2017 (1)
 
December 31,
2016
ASSETS
 
 

 
 

Cash and cash equivalents
 
$
—

 
$
5

Receivables, net
 
—

 
483

Fiduciary assets
 
—

 
526

Goodwill
 
—

 
1,337

Intangible assets, net
 
—

 
333

Fixed assets, net
 
—

 
215

Other assets
 
—

 
295

TOTAL ASSETS
 
$
—

 
$
3,194

 
 
 
 
 
LIABILITIES
 
 

 
 

Accounts payable and accrued liabilities
 
$
—

 
$
197

Fiduciary liabilities
 
—

 
526

Other liabilities
 
—

 
356

TOTAL LIABILITIES
 
$
—

 
$
1,079

(1)
All assets and liabilities associated with the Divested Business were sold on May 1, 2017.
The Company’s Consolidated Statements of Cash Flows present the operating, investing, and financing cash flows of the Divested Business as discontinued operations.  Aon uses a centralized approach to cash management and financing of its operations. Prior to the closing of the transaction, portions of the Divested Business’s cash were transferred to Aon daily, and Aon would fund the Divested Business as needed. Cash and cash equivalents of discontinued operations at December 31, 2016 was $5 million . Total proceeds received for the sale of the divested business and taxes paid as a result of the sale are recognized on the Consolidated Statements of Cash Flows in Cash provided by investing activities - continuing operations and Cash provided by operating activities - continuing operations, respectively.
5. Restructuring
In 2017, Aon initiated a global restructuring plan (the “Restructuring Plan”) in connection with the sale of the Divested Business. The Restructuring Plan is intended to streamline operations across the organization and deliver greater efficiency, insight, and connectivity. The Company expects these restructuring activities and related expenses to affect continuing operations through 2019, including an estimated 4,200 to 4,800 role eliminations. The Restructuring Plan is expected to result in cumulative costs of approximately $1,025 million through the end of the plan, consisting of approximately $450 million in employee termination costs, $130 million in technology rationalization costs, $85 million in lease consolidation costs, $50 million in non-cash asset impairments, and $310 million in other costs, including certain separation costs associated with the sale of the Divested Business.
From the inception of the Restructuring Plan through December 31, 2017 , the Company has eliminated 2,630 positions and incurred total expenses of $497 million for restructuring and related separation costs.  These charges are included in Compensation and benefits, Information technology, Premises, Depreciation of fixed assets, and Other general expenses in the accompanying Consolidated Statements of Income.

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The following table summarizes restructuring and separation costs by type that have been incurred through December 31, 2017 and are estimated to be incurred through the end of the Restructuring Plan (in millions). Estimated costs may be revised in future periods as these assumptions are updated:
 
 
Year Ended December 31, 2017
 
Estimated Remaining Costs
 
Estimated Total Cost (1)
Workforce reduction
 
$
299

 
$
151

 
$
450

Technology rationalization (2)
 
33

 
97

 
130

Lease consolidation (2)
 
8

 
77

 
85

Asset impairments
 
26

 
24

 
50

Other costs associated with restructuring and separation (2) (3)
 
131

 
179

 
310

Total restructuring and related expenses
 
$
497

 
$
528

 
$
1,025

(1)
Actual costs, when incurred, may vary due to changes in the assumptions built into the Restructuring Plan.  Significant assumptions that may change when plans are finalized and implemented include, but are not limited to, changes in severance calculations, changes in the assumptions underlying sublease loss calculations due to changing market conditions, and changes in the overall analysis that might cause the Company to add or cancel component initiatives.
(2)
Contract termination costs included within Technology rationalization for the year ended December 31, 2017 were $1 million . Contract termination costs included within Lease consolidations for the year ended December 31, 2017 were $8 million . Contract termination costs included within Other costs associated with restructuring and separation were $3 million for the year ended December 31, 2017 . Total estimated contract termination costs to be incurred under the Restructuring Plan associated with Technology rationalizations, Lease consolidations, and Other costs associated with restructuring and separation, respectively, are $10 million , $80 million , and $10 million .
(3)
Other costs associated with the Restructuring Plan include primarily those to separate the Divested Business, as well as moving costs and consulting and legal fees. These costs are generally recognized when incurred.
The changes in the Company’s liabilities for the Restructuring Plan as of December 31, 2017 are as follows (in millions):
 
 
Restructuring Plan
Balance at December 31, 2016
 
$
—

Expensed
 
452

Cash payments
 
(280
)
Foreign currency translation and other
 
14

Balance at December 31, 2017
 
$
186

6.     Acquisitions and Dispositions of Businesses
Acquisitions
The Company completed seventeen acquisitions during the year ended December 31, 2017 and eight acquisitions during the year ended December 31, 2016 . The following table includes the preliminary fair values of consideration transferred, assets acquired, and liabilities assumed as a result of the Company’s acquisitions (in millions):
 
For the year ended December 31, 2017
Cash
$
1,136

Deferred and contingent consideration
63

Aggregate consideration transferred
$
1,199

 
 
Assets acquired:
 
Cash and cash equivalents
$
108

Receivables, net
47

Goodwill
619

Intangible assets, net
567

Fixed assets, net
18

Other assets
200

Total assets acquired
1,559

Liabilities assumed:
 
Current liabilities
230

Other liabilities
130

Total liabilities assumed
360

Net assets acquired
$
1,199

Intangible assets are primarily customer-related and contract-based assets. Those intangible assets acquired as part of a business acquisition in 2017 had a weighted average useful economic life of 16 years . Acquisition related costs incurred and recognized within Other general expenses for the year ended December 31, 2017 were $ 13 million . Total revenue for these acquisitions included in the Company’s Consolidated Statement of Income for the year ended December 31, 2017 was approximately $ 50 million .
The results of operations of these acquisitions are included in the Consolidated Financial Statements as of the respective acquisition dates. The results of operations of the Company would not have been materially different if these acquisitions had been reported from the beginning of the period in which they were acquired.
2017 Acquisitions
On December 29, 2017, the Company completed the transaction to acquire the Townsend Group, a U.S.-based provider of global investment management and advisory services primarily focused on real estate.
 
On December 29, 2017, the Company completed the transaction to acquire Baltolink UADBB, a regional broker based in Lithuania.
 
On December 19, 2017, the Company completed the transaction to acquire a client register of Grant Liddell Financial Advisor Services Pty Ltd in Australia.
 
On December 1, 2017, the Company completed the transaction to acquire Henderson Insurance Brokers Limited, an independent insurance broking firm based in the United Kingdom.
 
On November 30, 2017, the Company completed the transaction to acquire Unidelta AG, an insurance broker located in Switzerland.
 
On October 31, 2017, the Company completed the transaction to acquire Unirobe Meeùs Groep, an insurance broker based in the Netherlands.
 

68


On October 31, 2017, the Company completed the transaction to acquire Lenzi Paolo Broker di Assicurazioni S.r.l., an insurance broker based in Italy.
 
On October 26, 2017, the Company completed the transaction to acquire Nauman Insurance Brokers Limited, an insurance broker based in New Zealand.
 
On October 2, 2017, the Company completed the transaction to acquire Portus Consulting, an independent employee benefits firm based in the United Kingdom.
On August 31, 2017, the Company completed the transaction to acquire Mark Kelly Insurance and Financial Services PTY LTD, an Australia-based broker servicing the insurance needs of commercial clients in and around the Townsville regional center.
On August 28, 2017, the Company completed the transaction to acquire a certain portfolio in the Charlotte office of The Hays Group, Inc. d/b/a Hays Companies.
On July 27, 2017, the Company completed the transaction to acquire Grupo Innovac Sociedad de Correduría de Seguros, S.A, an insurance broker based in Valencia, Spain.
On July 3, 2017, the Company completed the transaction to acquire PWZ AG, an independent insurance broker based in Zurich, Switzerland.
On May 31, 2017, the Company completed the transaction to acquire SchneiderGolling IFFOXX Assekuranzmakler AG and SchneiderGolling Industrie Assekuranzmaklergesellschaft mbH from SchneiderGolling Gruppe, a property and casualty broker based in Southern Germany.
On May 2, 2017, the Company completed the transaction to acquire cut-e Assessment Global Holdings Limited, a high-volume online psychometric assessments provider based in Ireland.
On March 3, 2017, the Company completed the transaction to acquire Finaccord Limited, a market research, publishing and consulting company based in the United Kingdom.
On January 19, 2017, the Company completed the transaction to acquire VERO Management AG, an insurance broker and risk advisor based in Austria.
2016 Acquisitions
On December 26, 2016, the Company completed the transaction to acquire Admix, a leading health and benefits brokerage and solutions firm based in Brazil.
On November 11, 2016 the Company completed the transaction to acquire CoCubes, a leading hiring assessment company based in India.
On October 31, 2016, the Company completed the transaction to acquire Stroz, Friedberg, Inc., a leading global cyber risk management firm based in New York City, with offices across the U.S. and in London, Zurich, Dubai and Hong Kong.
On August 19, 2016, the Company completed the transaction to acquire Cammack Health LLC, a leading health and benefits consulting firm that serves large health care organizations in the Eastern region of the U.S., including health plans, health systems and employers.
On June 1, 2016, the Company completed the transaction to acquire Univers Workplace Solutions, a leading elective benefit enrollment and communication services firm based in New Jersey.
On April 11, 2016, the Company completed the transaction to acquire Nexus Insurance Brokers Limited and Bayfair Insurance Centre Limited, insurance brokerage firms located in New Zealand.
On February 1, 2016, the Company completed the transaction to acquire Modern Survey, an employee survey and talent analytics solutions provider based in Minneapolis.
On January 1, 2016, the Company completed the transaction to acquire Globe Events Management, an insurance, retirement, and investment consulting business based in Australia.

69


Dispositions
In addition to the Divested Business described in Note 4 “Discontinued Operations”, the Company completed nine dispositions during the year ended December 31, 2017 . The Company completed five dispositions during the year ended December 31, 2016 and seven dispositions during the year ended December 31, 2015 .
Total pretax losses, net of gains, for the year ended December 31, 2017 was $16 million . Total pretax gains, net of losses, for the years ended December 31, 2016 , and 2015 , were $39 million , and $82 million , respectively. Gains and losses recognized as a result of a disposition are included in Other income (expense) in the Consolidated Statements of Income.
7.     Goodwill and Other Intangible Assets
The changes in the net carrying amount of goodwill for the years ended December 31, 2017 and 2016 , respectively, are as follows (in millions):
Balance as of January 1, 2016
$
7,068

Goodwill related to current year acquisitions
642

Goodwill related to disposals
(34
)
Goodwill related to prior year acquisitions
4

Foreign currency translation
(270
)
Balance as of December 31, 2016
$
7,410

Goodwill related to current year acquisitions
619

Goodwill related to disposals
(5
)
Goodwill related to prior year acquisitions
(13
)
Foreign currency translation
347

Balance as of December 31, 2017
$
8,358

Other intangible assets by asset class are as follows (in millions):
 
As of December 31
 
2017
 
2016
 
Gross
Carrying
Amount
 
Accumulated Amortization and Impairment
 
Net
Carrying
Amount
 
Gross
Carrying
Amount
 
Accumulated Amortization and Impairment
 
Net
Carrying
Amount
Customer related and contract based
2,550

 
1,415

 
1,135

 
2,023

 
1,198

 
825

Tradenames (1)
1,047

 
533

 
514

 
1,027

 
7

 
1,020

Technology and other (1)
416

 
332

 
84

 
347

 
302

 
45

Total
$
4,013

 
$
2,280

 
$
1,733

 
$
3,397

 
$
1,507

 
$
1,890

(1)
Prior to May 1, 2017, finite lived tradenames were classified within Technology and other. As of December 31, 2016, $29 million of gross carrying amount and $7 million of accumulated amortization related to finite-lived tradenames were reclassified from Technology and other to Tradenames.
In the second quarter of 2017, and in connection with the completion of the sale of the Divested Business, the Company recognized a non-cash impairment charge to the associated tradenames of $380 million . The fair value of the tradenames was determined using the Relief from Royalty Method. This impairment was included in Amortization and impairment of intangible assets on the Consolidated Statement of Income. Refer to Note 4 “Discontinued Operations” for further information.
Additionally, effective May 1, 2017, and consistent with operating as one segment, the Company implemented a three -year strategy to transition to a unified Aon brand. As a result, Aon commenced amortization of all indefinite-lived tradenames and prospectively accelerated amortization of its finite lived tradenames over the three -year period. The change in estimated useful life resulted in additional amortization expense, net of tax, to continuing operations of $116 million , or $0.44 per share, for the year ended December 31, 2017 .
Amortization expense and impairment charges from finite lived intangible assets were $704 million , $157 million , and $173 million for the years ended December 31, 2017 , 2016 , and 2015 respectively.

70


The estimated future amortization for finite-lived intangible assets as of December 31, 2017 is as follows (in millions):
2018
 
$
410

2019
 
420

2020
 
253

2021
 
140

2022
 
98

Thereafter
 
412

Total
 
$
1,733

8.     Debt
The following is a summary of outstanding debt (in millions):
As of December 31
2017

2016
3.875% Senior Notes due December 2025
$
745

 
$
744

5.00% Senior Notes due September 2020
598

 
598

3.50% Senior Notes due June 2024
595

 
594

4.75% Senior Notes due May 2045
592

 
592

2.875% Senior Notes due May 2026 (EUR 500M)
587

 
516

4.60% Senior Notes due June 2044
544

 
543

8.205% Junior Subordinated Notes due January 2027
521

 
521

2.80% Senior Notes due March 2021
398

 
397

4.00% Senior Notes due November 2023
348

 
347

6.25% Senior Notes due September 2040
296

 
295

4.76% Senior Notes due March 2018 (CAD 375M)
296

 
277

4.45% Senior Notes due May 2043
246

 
246

4.25% Senior Notes due December 2042
197

 
197

Commercial paper
—

 
329

Other
3

 
9

Total debt
5,966

 
6,205

Less: Short-term and current portion of long-term debt
299

 
336

Total long-term debt
$
5,667

 
$
5,869

Notes
During the first quarter of 2017, the CAD 375 million ( $296 million at December 31, 2017 exchange rates) 4.76% Senior Notes due March 2018 were classified as Short-term debt and current portion of long-term debt in the Consolidated Statements of Financial Position as the date of maturity is less than one year.
On May 27, 2016, $500 million of 3.125% Senior Notes due May 2016 issued by Aon Corporation matured and were repaid in full.
On March 1, 2016, Aon plc issued $750 million of 3.875% Senior Notes due December 2025. The Company used the proceeds of the issuance for general corporate purposes.
Each of the notes issued by Aon plc and described above is fully and unconditionally guaranteed by Aon Corporation. The 4.76% Senior Notes due March 2018 identified in the table above were issued by a Canadian subsidiary of Aon Corporation and are fully and unconditionally guaranteed by Aon plc and Aon Corporation. Refer to Note 18 “Guarantee of Registered Securities” for additional information regarding guarantees of outstanding debt securities. Each of the notes described above and identified in the table above contains customary representations, warranties, and covenants, and the Company was in compliance with all such covenants as of December 31, 2017 .

71


Repayments of total debt are as follows (in millions):
2018
$
299

2019
—

2020
600

2021
400

2022
—

Thereafter
4,770

Total Repayments
6,069

Unamortized discount, premium, and debt issuance cost
(103
)
Total Debt
$
5,966

Revolving Credit Facilities
As of December 31, 2017 , Aon plc had two primary committed credit facility outstanding: its $900 million multi-currency U.S. credit facility expiring in February 2021 (the “2021 Facility”) and its $400 million multi-currency U.S. credit facility expiring in October 2022 (the “2022 Facility”). The 2022 Facility was entered into on October 19, 2017.
Each of these facilities includes customary representations, warranties, and covenants, including financial covenants that require Aon plc to maintain specified ratios of adjusted consolidated earnings before interest, taxes, depreciation, and amortization (“EBITDA”) to consolidated interest expense and consolidated debt to adjusted consolidated EBITDA, in each case, tested quarterly. At December 31, 2017 , Aon plc did not have borrowings under either the 2021 Facility or the 2022 Facility, and was in compliance with all covenants contained therein during the twelve months ended December 31, 2017 .
Commercial Paper
Aon Corporation, a wholly-owned subsidiary of Aon plc, has established a U.S. commercial paper program and a European multi-currency commercial paper program (collectively “the CP Programs”). Commercial paper may be issued in an aggregate principal amount of up to $1.3 billion under the CP Programs, allocated between the two programs as determined by management, not to exceed the amount of committed credit, which was $1.3 billion as of December 31, 2017 . The U.S. commercial paper program is fully and unconditionally guaranteed by Aon plc and the European commercial paper program is fully and unconditionally guaranteed by Aon Corporation.
Commercial paper outstanding, which is included in Short-term debt and current portion of long-term debt in the Company’s Consolidated Statements of Financial Position, is as follows (in millions):
As of
 
December 31, 2017
 
December 31, 2016
Commercial paper outstanding
 
$
—

 
$
329

The weighted average commercial paper outstanding and its related interest rates are as follows:
Years ended December 31
 
2017
 
2016
Weighted average commercial paper outstanding
 
$
170

 
$
265

Weighted average interest rate of commercial paper outstanding
 
0.18
%
 
0.22
%
9.     Lease Commitments
The Company leases office facilities, equipment, and automobiles under non-cancelable operating leases. These leases expire at various dates and may contain renewal and expansion options. In addition to base rental costs, occupancy lease agreements generally provide for rent escalations resulting from increased assessments for real estate taxes and other charges. The Company’s lease obligations are primarily for the use of office space.

72


Rental expenses (including amounts applicable to taxes, insurance, and maintenance) for operating leases are as follows (in millions):
Years Ended December 31
2017
 
2016
 
2015
Rental expense
$
377

 
$
358

 
$
413

Sub lease rental income
(57
)
 
(52
)
 
(73
)
Net rental expense
$
320

 
$
306

 
$
340

At December 31, 2017 , future minimum rental payments required under operating leases that have initial or remaining non-cancelable lease terms in excess of one year are as follows (in millions):
Year Ended December 31, 2017
Gross rental commitments
 
Rentals from subleases
 
Net rental commitments
2018
$
318

 
$
(41
)
 
$
277

2019
291

 
(42
)
 
249

2020
249

 
(35
)
 
214

2021
226

 
(34
)
 
192

2022
205

 
(34
)
 
171

Thereafter
631

 
(18
)
 
613

Total minimum payments required
$
1,920

 
$
(204
)
 
$
1,716

10.     Income Taxes
On December 22, 2017, the Tax Reform Act was enacted. The Tax Reform Act includes a number of changes to existing U.S. tax laws that impact the Company, most notably a reduction of the U.S. corporate income tax rate from 35% to 21% for tax years beginning after December 31, 2017 and the Transition Tax.

On December 22, 2017, the SEC staff issued SAB 118 to address the application of U.S. GAAP in situations when a registrant does not have the necessary information available, prepared, or analyzed (including computations) in reasonable detail to complete the accounting for certain income tax effects of the Tax Reform Act in the reporting period in which the Tax Reform Act was enacted. SAB 118 allows registrants to record provisional amounts during a one year “measurement period”. However, the measurement period is deemed to have ended earlier when the registrant has obtained, prepared, and analyzed the information necessary to finalize its accounting. During the measurement period, impacts of the law are expected to be recorded at the time a reasonable estimate for all or a portion of the effects can be made, and provisional amounts can be recognized and adjusted as information becomes available, prepared, or analyzed.

SAB 118 summarizes three categories to be applied to each component of tax reform at each reporting period to account for and qualitatively disclose: (1) the effects of the change in tax law for which accounting is complete; (2) provisional amounts (or adjustments to provisional amounts) for the effects of the tax law where accounting is not complete, but that a reasonable estimate has been determined; and (3) a reasonable estimate cannot yet be made and therefore taxes are reflected in accordance with law prior to the enactment of the Tax Reform Act.

The Company has recognized provisional estimates in its consolidated financial statements for the year ended December 31, 2017 for the items described below. The ultimate impact may differ from these provisional amounts, possibly by a material amount, due to additional analysis of the law, changes in interpretations and assumptions the Company has made, additional regulatory guidance that may be issued, and/or actions the Company may take as a result of the Tax Reform Act.

•
The Company recorded a provisional estimate of $264 million income tax expense for the Transition Tax. The Company expects to pay additional U.S. federal cash taxes of approximately $264 million on the deemed mandatory repatriation, payable over eight years. The Transition Tax is based on estimates of post-1986 earnings and profits and related foreign tax credits of its U.S.-owned foreign subsidiaries as of November 2, 2017 and December 31, 2017, whichever amount is higher, and may change materially as the Company refines those estimates and as the Company further analyzes present and future regulations and other guidance interpreting the Transition Tax provision.  It could also change depending on certain events that could occur after December 31, 2017
•
The Company recorded a provisional estimate of $86 million income tax expense for the re-measurement of deferred tax assets and liabilities as a result of the reduction in the U.S. corporate income tax rate from 35% to 21%. The Company

73


continues to refine its calculation as it gains a more thorough understanding of the impact of the Tax Reform Act, particularly as it applies to deductions related to executive compensation and purchased assets.
•
The Company has changed its assertion and is no longer permanently reinvested on the earnings subject to the Transition Tax. The Company has recorded a provisional estimate of local country income taxes, state income taxes, and withholding taxes in the amount of $39 million as of December 31, 2017. The tax estimate is provisional due to the fact that additional analysis of the Company’s complex legal entity structure is required as well as a more detailed analysis of the local country tax laws where the pools of undistributed earnings exist.

The Company was not able to make a reasonable estimate of the allocation between continuing and discontinued operations of the tax benefit from foreign tax credits and related valuation allowance release. As a result, the Company continued to account for this item based on our existing accounting under GAAP and the provisions of the tax laws that were in effect prior to enactment of the Tax Reform Act.

Other significant provisions of the Tax Reform Act that are not yet effective but may impact income taxes in future years include: an exemption from U.S. tax on dividends of future foreign earnings, additional limitations on deductibility of interest payable to related and unrelated lenders, further limitations on the deductibility of executive compensation, an alternative Base Erosion and Anti-Abuse Tax that limits deductions for certain amounts payable to foreign affiliates, and an additional U.S. tax on certain future foreign subsidiary earnings, whether or not distributed, (i.e., global intangible low-taxed income or “GILTI”). The Company has elected to account for GILTI tax in the period in which it is incurred, and therefore has not provided any deferred tax impacts of GILTI in its consolidated financial statements for the year ended December 31, 2017.
Income before income tax from continuing operations and the provision for income tax from continuing operations consist of the following (in millions):
Years ended December 31
2017
 
2016
 
2015
Income before income taxes:
 
 
 
 
 
U.K.
$
(420
)
 
$
(201
)
 
$
144

U.S.
(765
)
 
(329
)
 
(283
)
Other
1,870

 
1,931

 
1,567

Total
$
685

 
$
1,401

 
$
1,428

Income tax expense (benefit):
 
 
 
 
 
Current:
 
 
 
 
 
U.K.
$
1

 
$
(54
)
 
$
42

U.S. federal
48

 
88

 
22

U.S. state and local
18

 
7

 
32

Other
201

 
207

 
245

Total current tax expense
$
268

 
$
248

 
$
341

Deferred tax expense (benefit):
 
 
 
 
 
U.K.
$
(5
)
 
$
59

 
$
(39
)
U.S. federal
12

 
(110
)
 
(94
)
U.S. state and local
(35
)
 
(9
)
 
(4
)
Other
10

 
(40
)
 
(29
)
Total deferred tax benefit
$
(18
)
 
$
(100
)
 
$
(166
)
Total income tax expense
$
250

 
$
148

 
$
175

Income before income taxes shown above is based on the location of the business unit to which such earnings are attributable for tax purposes. In addition, because the earnings shown above may, in some cases, be subject to taxation in more than one country, the income tax provision shown above as U.K., U.S. or Other may not correspond to the geographic attribution of the earnings.


74


The Company performs a reconciliation of the income tax provisions based on its domicile and statutory rate at each reporting period. The 2017 , 2016 , and 2015 reconciliations are based on the U.K. statutory corporate tax rate of 19.3% , 20.0% , and 20.3% , respectively. The reconciliation to the provisions from continuing operations reflected in the Consolidated Financial Statements is as follows:
Years ended December 31
2017
 
2016
 
2015
Statutory tax rate
19.3%
 
20.0%
 
20.3%
U.S. state income taxes, net of U.S. federal benefit
(1.5)
 
0.4
 
0.1
Taxes on international operations  (1)
(30.3)
 
(12.2)
 
(8.8)
Nondeductible expenses
3.4
 
1.4
 
2.5
Adjustments to prior year tax requirements
2.0
 
(1.2)
 
(1.5)
Adjustments to valuation allowances
(1.8)
 
(2.2)
 
(1.4)
Change in uncertain tax positions
1.6
 
3.2
 
1.4
Excess tax benefits related to shared based compensation (2)
(8.0)
 
—
 
—
U.S. Tax Reform impact  (3)
51.2
 
—
 
—
Other — net
0.6
 
1.2
 
(0.3)
Effective tax rate
36.5%
 
10.6%
 
12.3%
(1)
The Company determines the adjustment for taxes on international operations based on the difference between the statutory tax rate applicable to earnings in each foreign jurisdiction and the enacted rate of 19.3% , 20.0% and 20.3% at December 31, 2017 , 2016 , and 2015 , respectively. The benefit to the Company’s effective income tax rate from taxes on international operations relates to benefits from lower-taxed global operations, primarily due to the use of global funding structures. Restructuring charges and the impairment and amortization of tradenames, primarily in the U.S., were the significant drivers of the change from 2016 to 2017.
(2)
With the adoption of ASU 2016-09 in 2017, excess tax benefits and deficiencies from share-based payment transactions are recognized as income tax expense or benefit in the Company’s Consolidated Statements of Income. Refer to Note 2 “Summary of Significant Accounting Principles and Practices” for additional details.
(3)
Due to the Tax Reform Act, provisional estimates were accrued as of December 31, 2017 for the Transition Tax and the re-measurement of U.S. deferred tax assets and liabilities from 35% to 21%.

75


For the tax impact of discontinued operations, see Note 4.
The components of the Company’s deferred tax assets and liabilities are as follows (in millions):
As of December 31
2017
 
2016
Deferred tax assets:
 
 
 
Employee benefit plans
$
424

 
$
661

Net operating/capital loss and tax credit carryforwards
362

 
398

Other accrued expenses
65

 
102

Investment basis differences
35

 
48

Deferred revenue
20

 
57

Tradename Liability
12

 
—

Lease and Service Guarantees
6

 
—

Brokerage fee arrangements
4

 
66

Accrued Interest
1

 
166

Other
48

 
60

Total
977

 
1,558

Valuation allowance on deferred tax assets
(136
)
 
(130
)
Total
$
841

 
$
1,428

Deferred tax liabilities:
 
 
 
Intangibles and property, plant and equipment
$
(436
)
 
$
(978
)
Unremitted earnings
(39
)
 
(29
)
Deferred costs
(32
)
 
(20
)
Unrealized foreign exchange gains
(22
)
 
(26
)
Other accrued expenses
(12
)
 
(101
)
Other
(38
)
 
(50
)
Total
$
(579
)
 
$
(1,204
)
Net deferred tax asset
$
262

 
$
224

Deferred income taxes (assets and liabilities have been netted by jurisdiction) have been classified in the Consolidated Statements of Financial Position as follows (in millions):
As of December 31
2017
 
2016
Deferred tax assets — non-current
$
389

 
$
325

Deferred tax liabilities — non-current
(127
)
 
(101
)
Net deferred tax asset
$
262

 
$
224

Valuation allowances have been established primarily with regard to the tax benefits of certain net operating loss and capital loss carryforwards.  Valuation allowances increased by $6 million as of December 31, 2017 , when compared to December 31, 2016 . The change is primarily attributable to a capital loss generated by the liquidation of an entity which required a valuation allowance offset by the release of certain valuation allowances.
As a result of the deemed mandatory repatriation provisions in the Tax Reform Act, the Company included an estimated $3.2 billion of undistributed earnings from foreign subsidiaries in income subject to U.S. tax at reduced tax rates. The Company intends to limit distributions to earnings previously taxed in the U.S. or to earnings that would qualify for the 100% dividends received deduction provided for in the Tax Reform Act. As of December 31, 2017, the Company has accrued a provisional estimate of $39 million for local country income and withholding taxes on those undistributed earnings that are not permanently reinvested.


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The Company had the following operating and capital loss carryforwards (in millions):
As of December 31
2017
 
2016
U.K.
 
 
 
Operating loss carryforwards
$
675

 
$
325

Capital loss carryforwards
415

 
294

 
 
 
 
U.S.
 
 
 
Federal operating loss carryforwards
$
36

 
$
193

State operating loss carryforwards
412

 
474

 
 
 
 
Other Non-US
 
 
 
Operating loss carryforwards
$
392

 
$
350

Capital loss carryforwards
232

 
218


The U.K. operating losses and capital losses have an indefinite carryforward. The federal operating loss carryforwards as of December 31, 2017 expire at various dates from 2020 to 2036 and the state operating losses as of December 31, 2017 expire at various dates from 2018 to 2036. Operating and capital losses in other non-US jurisdictions have various carryforward periods and will begin to expire in 2019.

During 2012, the Company was granted a tax holiday for the period from October 1, 2012 through September 30, 2022, with respect to withholding taxes and certain income derived from services in Singapore. This tax holiday and reduced withholding tax rate may be extended when certain conditions are met or may be terminated early if certain conditions are not met. The benefit realized was approximately $45 million , $46 million , and $23 million during the years ended December 31, 2017 , 2016 , and 2015 , respectively. The impact of this tax holiday on diluted earnings per share was $0.17 , $0.17 , and $0.08 during the years ended December 31, 2017, 2016, and 2015, respectively.
Uncertain Tax Positions
The following is a reconciliation of the Company’s beginning and ending amount of uncertain tax positions (in millions):
 
2017
 
2016
Balance at January 1
$
278

 
$
238

Additions based on tax positions related to the current year
25

 
36

Additions for tax positions of prior years
12

 
20

Reductions for tax positions of prior years
(26
)
 
(12
)
Settlements
(6
)
 
—

Business combinations
—

 
2

Lapse of statute of limitations
(7
)
 
(5
)
Foreign currency translation
4

 
(1
)
Balance at December 31
$
280

 
$
278

The Company’s liability for uncertain tax positions as of December 31, 2017 , 2016 , and 2015 , includes $219 million , $240 million , and $200 million , respectively, related to amounts that would impact the effective tax rate if recognized. It is possible that the amount of unrecognized tax benefits may change in the next twelve months; however, the Company does not expect the change to have a significant impact on its consolidated statements of income or consolidated balance sheets. These changes may be the result of settlements of ongoing audits. At this time, an estimate of the range of the reasonably possible outcomes within the twelve months cannot be made.
The Company recognizes interest and penalties related to uncertain tax positions in its provision for income taxes. The Company accrued potential interest and penalties of $11 million , $15 million , and $2 million in 2017 , 2016 , and 2015 , respectively. The Company recorded a liability for interest and penalties of $55 million , $48 million , and $33 million as of December 31, 2017 , 2016 , and 2015 , respectively.

77


The Company and its subsidiaries file income tax returns in their respective jurisdictions. The Company has substantially concluded all U.S. federal income tax matters for years through 2007. Material U.S. state and local income tax jurisdiction examinations have been concluded for years through 2005. The Company has concluded income tax examinations in its primary non-U.S. jurisdictions through 2005.
11.     Shareholders’ Equity
Distributable Reserves
As a company incorporated in England and Wales, Aon is required under U.K. law to have available “distributable reserves” to make share repurchases or pay dividends to shareholders. Distributable reserves may be created through the earnings of the U.K. parent company and, among other methods, through a reduction in share capital approved by the English Companies Court. Distributable reserves are not directly linked to a U.S. GAAP reported amount (e.g., retained earnings). As of December 31, 2017 and 2016 , the Company had distributable reserves in excess of $1.2 billion and $1.6 billion , respectively.
Ordinary Shares
Aon has a share repurchase program authorized by the Company’s Board of Directors (the “Repurchase Program”). The Repurchase Program was established in April 2012 with up to $5.0 billion in authorized repurchases, and was increased by $5.0 billion in authorized repurchases in each of November 2014 and February 2017 for a total of $15.0 billion in repurchase authorizations.
Under the Repurchase Program, Class A Ordinary Shares may be repurchased through the open market or in privately negotiated transactions, from time to time, based on prevailing market conditions, and will be funded from available capital.
During 2017 , the Company repurchased 18.0 million shares at an average price per share of $133.67 , for a total cost of $2.4 billion and recorded an additional $12.0 million of costs associated with the repurchases to retained earnings. Included in the 18.0 million shares were 118,000 shares that did not settle until January 2018. These shares were settled at an average price per share of $134.41 and total cost of $15.9 million . During 2016 , the Company repurchased  12.2 million  shares at an average price per share of  $102.66 , for a total cost of  $1.3 billion and recorded an additional $6 million of costs associated with the repurchases to retained earnings. At December 31, 2017 , the remaining authorized amount for share repurchase under the Repurchase Program was $5.4 billion . Under the Repurchase Program, the Company has repurchased a total of  108.2 million  shares for an aggregate cost of approximately  $9.6 billion .
Net Income Per Share
Weighted average shares outstanding are as follows (in millions):
Years ended December 31
2017
 
2016
 
2015
Basic weighted-average ordinary shares outstanding
258.5

 
268.1

 
280.8

Dilutive effect of potentially issuable shares
2.2

 
2.2

 
3.0

Diluted weighted-average ordinary shares outstanding
260.7

 
270.3

 
283.8

Potentially issuable shares are not included in the computation of diluted net income per share if their inclusion would be antidilutive. There were no shares excluded from the calculation for in 2017 , 2016 , or 2015 .
Dividends
During 2017 , 2016 , and 2015 , the Company paid dividends of $364 million , $345 million , and $323 million , respectively, to holders of its Class A Ordinary Shares. Dividends paid per Class A Ordinary Share were $1.41 , $1.29 and $1.15 for the years ended December 31, 2017 , 2016 , and 2015 respectively.

78


Accumulated Other Comprehensive Loss
Changes in Accumulated other comprehensive loss by component, net of related tax, are as follows (in millions):
 
Change in Fair Value of Financial Instruments (1)
 
Foreign Currency Translation Adjustments
 
Postretirement Benefit Obligation (2)
 
Total
Balance at January 1, 2015
$
(17
)
 
$
(335
)
 
$
(2,782
)
 
$
(3,134
)
Other comprehensive income (loss) before reclassifications:
 
 
 
 
 
 
 
Other comprehensive income (loss) before reclassifications
(4
)
 
(467
)
 
82

 
(389
)
Tax benefit (expense)
1

 
31

 
(9
)
 
23

Other comprehensive income (loss) before reclassifications, net
(3
)
 
(436
)
 
73

 
(366
)
Amounts reclassified from accumulated other comprehensive income (loss):
 
 
 
 
 
 
 
Amounts reclassified from accumulated other comprehensive income (loss)
11

 
—

 
117

 
128

Tax benefit (expense)
(16
)
 
—

 
(35
)
 
(51
)
Amounts reclassified from accumulated other comprehensive income (loss), net
(5
)
 
—

 
82

 
77

Net current period other comprehensive income (loss)
(8
)
 
(436
)
 
155

 
(289
)
Balance at December 31, 2015
(25
)
 
(771
)
 
(2,627
)
 
(3,423
)
Other comprehensive income (loss) before reclassifications:
 
 
 
 
 
 
 
Other comprehensive income (loss) before reclassifications
(25
)
 
(490
)
 
(276
)
 
(791
)
Tax benefit (expense)
6

 
(3
)
 
74

 
77

Other comprehensive income (loss) before reclassifications, net
(19
)
 
(493
)
 
(202
)
 
(714
)
Amounts reclassified from accumulated other comprehensive income (loss):
 
 
 
 
 
 

Amounts reclassified from accumulated other comprehensive income (loss)
10

 
—

 
322

 
332

Tax benefit (expense)
(3
)
 
—

 
(104
)
 
(107
)
Amounts reclassified from accumulated other comprehensive income (loss), net
7

 
—

 
218

 
225

Net current period other comprehensive income (loss)
(12
)

(493
)
 
16

 
(489
)
Balance at December 31, 2016
(37
)
 
(1,264
)
 
(2,611
)
 
(3,912
)
Other comprehensive income (loss) before reclassifications:
 
 
 
 
 
 
 
Other comprehensive income (loss) before reclassifications
18

 
397

 
(220
)
 
195

Tax benefit (expense)
(3
)
 
(5
)
 
55

 
47

Other comprehensive income (loss) before reclassifications, net
15

 
392

 
(165
)
 
242

Amounts reclassified from accumulated other comprehensive income (loss):
 
 
 
 
 
 

Amounts reclassified from accumulated other comprehensive income (loss)
(2
)
 
(7
)
 
236

 
227

Tax benefit (expense)
(1
)
 
—

 
(52
)
 
(53
)
Amounts reclassified from accumulated other comprehensive income (loss), net
(3
)
 
(7
)
 
184

 
174

Net current period other comprehensive income (loss)
12

 
385

 
19

 
416

Balance at December 31, 2017
$
(25
)
 
$
(879
)
 
$
(2,592
)
 
$
(3,496
)
(1)
Reclassifications from this category included in Accumulated other comprehensive loss are recorded in Other income (expense), Other general expenses, and Compensation and benefits. See Note 14 “Derivatives and Hedging” for additional information regarding the Company’s derivative and hedging activity.
(2)
Reclassifications from this category included in Accumulated other comprehensive loss are recorded in Compensation and benefits.

79


12.     Employee Benefits
Defined Contribution Savings Plans
Aon maintains defined contribution savings plans for the benefit of its employees. The expense recognized for these plans is included in Compensation and benefits in the Consolidated Statements of Income. The expense for the significant plans in the U.S., U.K., Netherlands and Canada is as follows (in millions):
Years ended December 31
2017
 
2016
 
2015
U.S.
$
105

 
$
121

 
$
100

U.K.
43

 
43

 
42

Netherlands and Canada
25

 
27

 
24

Total
$
173

 
$
191

 
$
166

Pension and Other Postretirement Benefits
The Company sponsors defined benefit pension and postretirement health and welfare plans that provide retirement, medical, and life insurance benefits. The postretirement healthcare plans are contributory, with retiree contributions adjusted annually, and the life insurance and pension plans are generally noncontributory. The significant U.S., U.K., Netherlands and Canadian pension plans are closed to new entrants.

80


Pension Plans
The following tables provide a reconciliation of the changes in the projected benefit obligations and fair value of assets for the years ended December 31, 2017 and 2016 and a statement of the funded status as of December 31, 2017 and 2016 , for the material U.K., U.S., and other major plans, which are located in the Netherlands, and Canada. These plans represent approximately 92% of the Company’s projected benefit obligations.
 
U.K.
 
U.S.
 
Other
(millions)
2017

2016
 
2017
 
2016
 
2017
 
2016
Change in projected benefit obligation
 
 
 
 
 
 
 
 
 
 
 
At January 1
$
4,874

 
$
4,985

 
$
2,902

 
$
3,154

 
$
1,227

 
$
1,177

Service cost
—

 
—

 
—

 
—

 
—

 
—

Interest cost
123

 
158

 
96

 
111

 
26

 
29

Plan amendment
—

 
(20
)
 
—

 
—

 
—

 
—

Settlements
(496
)
 
(159
)
 
—

 
(281
)
 
—

 
—

Actuarial loss (gain)
(22
)
 
32

 
127

 
(43
)
 
16

 
(7
)
Benefit payments
(146
)
 
(242
)
 
(152
)
 
(139
)
 
(39
)
 
(39
)
Change in discount rate
122

 
1,079

 
182

 
100

 
33

 
100

Foreign currency impact
438

 
(959
)
 
—

 
—

 
138

 
(33
)
At December 31
$
4,893

 
$
4,874

 
$
3,155

 
$
2,902

 
$
1,401

 
$
1,227

Accumulated benefit obligation at end of year
$
4,893

 
$
4,874

 
$
3,155

 
$
2,902

 
$
1,373

 
$
1,191

Change in fair value of plan assets
 
 
 
 
 
 
 
 
 
 
 
At January 1
$
5,675

 
$
5,903

 
$
1,683

 
$
1,951

 
$
1,076

 
$
1,019

Actual return on plan assets
274

 
1,233

 
308

 
116

 
70

 
111

Employer contributions
86

 
67

 
119

 
36

 
21

 
20

Settlements
(496
)
 
(159
)
 
—

 
(281
)
 
—

 
—

Benefit payments
(146
)
 
(242
)
 
(152
)
 
(139
)
 
(39
)
 
(39
)
Foreign currency impact
513

 
(1,127
)
 
—

 
—

 
128

 
(35
)
At December 31
$
5,906

 
$
5,675

 
$
1,958

 
$
1,683

 
$
1,256

 
$
1,076

Market related value at end of year
$
5,906

 
$
5,675

 
$
1,926

 
$
1,819

 
$
1,256

 
$
1,076

Amount recognized in Statement of Financial Position at December 31
 
 
 
 
 
 
 
 
 
 
 
Funded status
$
1,013

 
$
801

 
$
(1,197
)
 
$
(1,219
)
 
$
(145
)
 
$
(151
)
Unrecognized prior-service cost
19

 
19

 
5

 
6

 
(7
)
 
(6
)
Unrecognized loss
1,217

 
1,237

 
1,701

 
1,612

 
459

 
400

Net amount recognized
$
2,249

 
$
2,057

 
$
509

 
$
399

 
$
307

 
$
243

In July 2017, the Company made a non-cash contribution of approximately $80 million to its U.S. pension plan.
In March 2016, the Company entered into an insurance contract that covers a portion of the assets within select U.K. pension schemes. The transaction resulted in a decrease of $267 million in both Prepaid pension assets and Accumulated other comprehensive income.


81


Amounts recognized in the Consolidated Statements of Financial Position consist of (in millions):
 
U.K.
 
U.S.
 
Other
 
2017
 
2016
 
2017
 
2016
 
2017
 
2016
Prepaid benefit cost (1)
$
1,034

 
$
836

 
$
—

 
$
—

 
$
—

 
$
—

Accrued benefit liability - current (2)
(1
)
 
(1
)
 
(43
)
 
(44
)
 
(5
)
 
(5
)
Accrued benefit liability - non-current (3)
(20
)
 
(34
)
 
(1,154
)
 
(1,175
)
 
(140
)
 
(146
)
Accumulated other comprehensive loss
1,236

 
1,256

 
1,706

 
1,618

 
452

 
394

Net amount recognized
$
2,249

 
$
2,057

 
$
509

 
$
399

 
$
307

 
$
243

(1)
Included in Prepaid pension
(2)
Included in Other current liabilities
(3)
Included in Pension, other postretirement, and postemployment liabilities
Amounts recognized in Accumulated other comprehensive loss (income) that have not yet been recognized as components of net periodic benefit cost at December 31, 2017 and 2016 consist of (in millions):
 
U.K.
 
U.S.
 
Other
 
2017
 
2016
 
2017
 
2016
 
2017
 
2016
Net loss
$
1,217

 
$
1,237

 
$
1,701

 
$
1,612

 
$
459

 
$
400

Prior service cost (income)
19

 
19

 
5

 
6

 
(7
)
 
(6
)
Total
$
1,236

 
$
1,256

 
$
1,706

 
$
1,618

 
$
452

 
$
394

In 2017 , U.S. plans with a projected benefit obligation (“PBO”) and an accumulated benefit obligation (“ABO”) in excess of the fair value of plan assets had a PBO of $3.2 billion , an ABO of $3.2 billion , and plan assets with a fair value of $2.0 billion . U.K. plans with a PBO in excess of the fair value of plan assets had a PBO of $52 million and plan assets with a fair value of $30 million , and U.K. plans with an ABO in excess of the fair value of plan assets had an ABO of $52 million and plan assets with a fair value of $30 million . Other plans with a PBO in excess of the fair value of plan assets had a PBO of $1.4 billion and plan assets with a fair value of $1.2 billion , and other plans with an ABO in excess of the fair value of plan assets had an ABO of $1.3 billion and plan assets with a fair value of $1.2 billion .
In 2016 , U.S. plans with a PBO and an ABO in excess of the fair value of plan assets had a PBO of $2.9 billion , an ABO of $2.9 billion , and plan assets of $1.7 billion . U.K. plans with a PBO in excess of the fair value of plan assets had a PBO of $1.2 billion and plan assets with a fair value of $1.1 billion , and plans with an ABO in excess of the fair value of plan assets had an ABO of $1.2 billion and plan assets with a fair value of $1.1 billion . Other plans with a PBO in excess of the fair value of plan assets had a PBO of $1.2 billion and plan assets with a fair value of $1.0 billion , and plans with an ABO in excess of the fair value of plan assets had an ABO of $1.1 billion and plan assets with a fair value of $1.0 billion .

82


The following table provides the components of net periodic benefit (income) cost for the plans (in millions):
 
U.K.
 
U.S.
 
Other
 
2017
 
2016
 
2015
 
2017
 
2016
 
2015
 
2017
 
2016
 
2015
Service cost
$
—

 
$
—

 
$
1

 
$
—

 
$
—

 
$
—

 
$
—

 
$
—

 
$
—

Interest cost
123

 
158

 
198

 
96

 
111

 
131

 
26

 
29

 
33

Expected return on plan assets, net of administration expenses
(199
)
 
(243
)
 
(307
)
 
(140
)
 
(156
)
 
(154
)
 
(47
)
 
(48
)
 
(50
)
Amortization of prior-service cost
1

 
2

 
1

 
2

 
2

 
2

 
—

 
—

 
—

Amortization of net actuarial loss
31

 
31

 
41

 
50

 
50

 
54

 
11

 
10

 
11

Net periodic benefit (income) cost
(44
)
 
(52
)
 
(66
)
 
8

 
7

 
33

 
(10
)
 
(9
)
 
(6
)
Settlement expense
125

 
61

 
—

 
—

 
158

 
—

 
—

 
—

 
—

Total net periodic benefit cost (income)
$
81

 
$
9

 
$
(66
)
 
$
8

 
$
165

 
$
33

 
$
(10
)
 
$
(9
)
 
$
(6
)
In 2016 and 2017, the Company used a full-yield curve approach in the estimation of the service and interest cost components of net periodic pension and postretirement benefit cost for its major pension and other postretirement benefit plans; this was obtained by applying the specific spot rates along the yield curve used in the determination of the benefit obligation to the relevant projected cash flows. In 2015 and prior years, the Company had estimated these components of net periodic pension and postretirement benefit cost by applying a single weighted-average discount rate, derived from the yield curve and used to measure the benefit obligation at the beginning of the period.
In March 2017, the Company approved a plan to offer a voluntary one-time lump sum payment option to certain eligible employees of the Company’s U.K. pension plans that, if accepted, would settle the Company’s pension obligations to them. The lump sum cash payment offer will close during the first quarter of 2018. In total for 2017, lump sum payments from plan assets of £371 million ( $496 million using December 31, 2017 exchange rates) were paid. As a result of this settlement, the Company remeasured the assets and liabilities of the U.K. pension plan during the fourth quarter of 2017, which in aggregate resulted in a reduction to the projected benefit obligation of £325 million ( $434 million using December 31, 2017 exchange rates) as well as a non-cash settlement charge of £93 million ( $125 million using average December 31, 2017 exchange rate) in the fourth quarter of 2017. An additional non-cash settlement charge is expected in the first quarter of 2018.
In March 2016, the Company announced a plan to offer a voluntary one-time lump sum payment option to certain eligible former employees under one of the Company’s U.K. pension plans that, if accepted, would settle the Company’s pension obligations to them. The lump sum cash payment offer closed during the second quarter of 2016. In total, lump sum payments from plan assets of £116 million ( $159 million using June 30, 2016 exchange rates) were paid. As a result of this settlement, the Company remeasured the assets and liabilities of the U.K. pension plan during the second quarter of 2016, which in aggregate resulted in a reduction to the projected benefit obligation of £103 million ( $141 million using June 30, 2016 Exchange rates) as well as a non-cash settlement charge of £42 million ( $61 million using average June 30, 2016 exchange rate) in the second quarter of 2016.
In August 2016, the Company announced a plan to offer a voluntary one-time lump sum payment option to certain eligible former employees under one of the Company’s U.S. pension plans, that if accepted, would settle the Company’s pension obligations to them. The lump sum cash payment offer closed during the fourth quarter of 2016. In total, lump sum payments from plan assets of $281 million were paid. As a result of this settlement, the Company remeasured the assets and liabilities of the U.S. pension plan during the fourth quarter of 2016, which in aggregate resulted in a reduction to the projected benefit obligation of $325 million as well as a non-cash settlement charge of $158 million in the fourth quarter of 2016.
The weighted-average assumptions used to determine benefit obligations are as follows:
 
U.K.

U.S. (1)

Other
 
2017

2016

2017

2016

2017

2016
Discount rate
2.63%

2.77%

3.27 - 3.61%

3.53 - 4.11%

1.78 - 3.39%

1.85 - 3.81%
Rate of compensation increase
3.70 - 4.20%

3.70 - 4.20%

N/A

N/A

1.00 - 3.00%

1.00 - 3.50%
Underlying price inflation
1.87%

1.83%

N/A

N/A

2.00%

2.00 - 2.50%
(1)
U.S. pension plans are frozen and therefore not impacted by compensation increases or price inflation.

83


The weighted-average assumptions used to determine the net periodic benefit cost are as follows:
 
U.K.

U.S.

Other
 
2017

2016

2015

2017

2016

2015

2017

2016

2015
Discount rate
2.77%

3.96%

3.70%

3.53 - 4.11%

3.69 - 4.43%

3.37 - 4.08%

1.85 - 3.81%

2.43 - 3.96%

2.03 - 3.91%
Expected return on plan assets, net of administration expenses
3.36%

4.55%

5.09%

7.88%

7.81%

7.96%

2.68 - 5.15%

3.47 - 4.95%

3.99 - 5.21%
Rate of compensation increase
3.70 - 4.20%

3.63 - 4.13%

3.55 - 4.05%

N/A

N/A

N/A

1.00 - 3.50%

2.00 - 3.50%

2.25 - 3.50%
The amounts in Accumulated other comprehensive loss expected to be recognized as components of net periodic benefit cost during 2018 , not including voluntary one-time lump sum payments, are $61 million in the U.S. and $42 million outside the U.S.
Expected Return on Plan Assets
To determine the expected long-term rate of return on plan assets, the historical performance, investment community forecasts and current market conditions are analyzed to develop expected returns for each asset class used by the plans. The expected returns for each asset class are weighted by the target allocations of the plans. The expected return of 7.88% on U.S. plan assets reflects a portfolio that is seeking asset growth through a higher equity allocation while maintaining prudent risk levels. The portfolio contains certain assets that have historically resulted in higher returns, as well as other financial instruments to minimize downside risk.
No plan assets are expected to be returned to the Company during 2018 .

84


Fair value of plan assets
The Company determined the fair value of plan assets through numerous procedures based on the asset class and available information. Refer to Note 15 “Fair Value Measurements and Financial Instruments” for a description of the procedures performed to determine the fair value of the plan assets.
The fair values of the Company’s U.S. pension plan assets at December 31, 2017 and December 31, 2016 , by asset category, are as follows (in millions):
 
 
 
Fair Value Measurements Using
Asset Category
Balance at December 31, 2017
 
Quoted Prices in Active Markets for Identical Assets
(Level 1)
 
Significant Other Observable Inputs
(Level 2)
 
Significant Unobservable Inputs
(Level 3)
Cash and cash equivalents (1)
$
56

 
$
56

 
$
—

 
$
—

Equity investments:
 
 
 
 
 
 
 
Large cap domestic
313

 
313

 
—

 
—

Small cap domestic
17

 
17

 
—

 


International
90

 
90

 
—

 


Equity derivatives
111

 
—

 
111

 
—

Pooled funds:
 
 
 
 
 
 
 
   International (2)
270

 
—

 
—

 
—

   Large cap domestic (2)
12

 
—

 
—

 
—

   Small cap domestic (2)
114

 
—

 
—

 
—

Fixed income investments: (3)
 
 
 
 
 
 
 
Corporate bonds
110

 
—

 
110

 
—

Government and agency bonds
148

 
114

 
34

 
—

Pooled funds:
 
 
 
 
 
 
 
   Corporate bonds (2)
290

 
—

 
—

 
—

Other investments:
 
 
 
 
 
 
 
Real estate and REITs (4)
82

 
82

 
—

 
—

Alternative investments (2) (5)
345

 
—

 
—

 
—

Total
$
1,958

 
$
672

 
$
255

 
$
—

(1)
Consists of cash and institutional short-term investment funds.
(2)
Certain investments measured at fair value using the net asset value per share practical expedient have not been classified in the fair value hierarchy. The fair value amounts presented in the above table are intended to permit reconciliation of the fair values to the amounts presented in the plan assets contained in this Note.
(3)
Consists of corporate and government bonds, asset-backed securities, and fixed-income derivatives.
(4)
Consists of exchange traded real estate investment trusts (“REITs”).
(5)
Consists of limited partnerships, private equity, and hedge funds.

85


 
 
 
Fair Value Measurements Using
Asset Category
Balance at December 31, 2016
 
Quoted Prices in Active Markets for Identical Assets
(Level 1)
 
Significant Other Observable Inputs
(Level 2)
 
Significant Unobservable Inputs
(Level 3)
Cash and cash equivalents (1)
$
100

 
$
100

 
$
—

 
$
—

Equity investments:
 
 
 
 
 
 
 
Large cap domestic
268

 
268

 
—

 
—

Small cap domestic
15

 
15

 
—

 
—

International
64

 
64

 
—

 
—

Equity derivatives
81

 
78

 
3

 
—

  Pooled funds:
 
 
 
 
 
 
 
    International (2)
196

 
—

 
—

 
—

    Small cap domestic (2)
52

 
—

 
—

 
—

Fixed income investments: (3)
 
 
 
 
 
 
 
Corporate bonds
105

 
—

 
105

 
—

Government and agency bonds
132

 
76

 
56

 
—

Fixed income derivatives
65

 
65

 
—

 
—

Pooled funds:
 
 
 
 
 
 
 
   Corporate bonds (2)
255

 
—

 
—

 
—

Other investments:
 
 
 
 
 
 
 
Commodity derivatives (4)
22

 
—

 
22

 
—

Real estate and REITs (5)
61

 
61

 
—

 
—

Alternative investments (2) (6)
267

 
—

 
—

 
—

Total
$
1,683

 
$
727

 
$
186

 
$
—

(1)
Consists of cash and institutional short-term investment funds.
(2)
Certain investments measured at fair value using the net asset value per share practical expedient have not been classified in the fair value hierarchy. The fair value amounts presented in the above table are intended to permit reconciliation of the fair values to the amounts presented in the plan assets contained in this Note.
(3)
Consists of corporate and government bonds, asset-backed securities, and fixed-income derivatives.
(4)
Consists of long-dated options on a commodity index.
(5)
Consists of exchange traded REITs.
(6)
Consists of limited partnerships, private equity, and hedge funds.

86


The fair values of the Company’s major U.K. pension plan assets at December 31, 2017 and December 31, 2016 , by asset category, are as follows (in millions):
 
 
 
Fair Value Measurements Using
 
Balance at December 31, 2017
 
Quoted Prices in Active Markets for Identical Assets
(Level 1)
 
Significant Other Observable Inputs
(Level 2)
 
Significant Unobservable Inputs
(Level 3)
Cash and cash equivalents (1)
$
209

 
$
209

 
$
—

 
$
—

Equity investments:
 
 


 

 

  Pooled funds:
 
 

 

 

  Global (2)
401

 
—

 
—

 
—

  Europe (2)
6

 
—

 
—

 
—

Fixed income investments: (3)
 
 

 

 

  Derivatives (4)
(771
)
 
—

 
(771
)
 
—

  Fixed income securities (5)
2,787

 
2,362

 
425

 
—

  Annuities
1,909

 
—

 
—

 
1,909

  Pooled funds:
 
 

 

 
 
    Derivatives (2)
57

 
—

 
—

 
—

  Fixed income securities (2)
251

 
—

 
—

 
—

Other investments:
 
 

 

 

  Real estate (2) (6)
146

 
—

 
—

 
—

  Alternative investments (2) (7)
911

 
—

 
—

 
—

Total
$
5,906

 
$
2,571

 
$
(346
)
 
$
1,909

(1)
Consists of cash and institutional short-term investment funds.
(2)
Certain investments measured at fair value using the net asset value per share practical expedient have not been classified in the fair value hierarchy. The fair value amounts presented in the above table are intended to permit reconciliation of the fair values to the amounts presented in the plan assets contained in this Note.
(3)
Consists of various equity, fixed income, commodity, and real estate mutual fund type investment vehicles.
(4)
Consists of equity securities and equity derivatives, including repurchase agreements.
(5)
Consists of corporate and government bonds.
(6)
Consists of property funds and trusts holding direct real estate investments.
(7)
Consists of limited partnerships, private equity, and hedge funds.

87


 
 
 
Fair Value Measurements Using
 
Balance at December 31, 2016
 
Quoted Prices in Active Markets for Identical Assets
(Level 1)
 
Significant Other Observable Inputs
(Level 2)
 
Significant Unobservable Inputs
(Level 3)
Cash and cash equivalents (1)
$
86

 
$
86

 
$
—

 
$
—

Equity investments:
 
 
 
 
 
 
 
  Global
135

 
135

 
—

 
—

  Pooled funds:
 

 


 


 


  Global (2)
365

 
—

 
—

 
—

  Europe (2)
18

 
—

 
—

 
—

Fixed income investments: (3)
 

 


 


 


  Derivatives (4)
10

 
—

 
10

 
—

  Fixed income securities (5)
2,129

 
1,726

 
403

 
—

Annuities
1,773

 
—

 
—

 
1,773

  Pooled funds:
 

 


 


 


    Derivatives (2)
62

 
 
 
 
 
 
    Fixed income securities (2)
223

 
—

 
—

 
—

Other investments:
 
 
 
 
 
 
 
  Real estate (2) (6)
101

 
—

 
—

 
—

Alternative investments (2) (7)
773

 
—

 
—

 
—

  Total
$
5,675

 
$
1,947

 
$
413

 
$
1,773

(1)
Consists of cash and institutional short-term investment funds.
(2)
Certain investments measured at fair value using the net asset value per share practical expedient have not been classified in the fair value hierarchy. The fair value amounts presented in the above table are intended to permit reconciliation of the fair values to the amounts presented in the plan assets contained in this Note.
(3)
Consists of various equity, fixed income, commodity, and real estate mutual fund type investment vehicles.
(4)
Consists of equity securities and equity derivatives.
(5)
Consists of corporate and government bonds and fixed income derivatives.
(6)
Consists of property funds and trusts holding direct real estate investments.
(7)
Consists of limited partnerships, private equity, and hedge funds.

88


The following table presents the changes in the Level 3 fair-value category in the Company’s U.K. pension plans for the years ended December 31, 2017 and December 31, 2016 (in millions):
Fair Value Measurements Using Level 3 Inputs
Annuities
Balance at January 1, 2016
$
827

Actual return on plan assets:
 
Relating to assets still held at December 31, 2016
7

Purchases, sales and settlements—net
1,248

Foreign exchange
(309
)
Balance at December 31, 2016
1,773

Actual return on plan assets:
 
Relating to assets still held at December 31, 2017
(66
)
Purchases, sales and settlements—net
45

Foreign exchange
157

Balance at December 31, 2017
$
1,909


89


The fair values of the Company’s other major pension plan assets at December 31, 2017 and December 31, 2016 , by asset category, are as follows (in millions):
 
 
 
Fair Value Measurements Using
 
Balance at December 31, 2017
 
Quoted Prices in Active Markets for Identical Assets
(Level 1)
 
Significant Other Observable Inputs
(Level 2)
 
Significant Unobservable Inputs
(Level 3)
Cash and cash equivalents
$
11

 
$
11

 
$
—

 
$
—

Equity investments:
 
 
 
 
 
 
 
   Pooled funds:
 
 
 
 
 
 
 
  Global (1)
370

 
—

 
—

 
—

  North America (1)
26

 
—

 
—

 
—

Fixed income investments:
 
 
 
 
 
 
 
   Fixed income securities (2)
211

 
—

 
211

 
—

   Derivatives (2)
40

 
—

 
40

 
—

   Pooled funds:
 
 
 
 
 
 
 
   Fixed income securities (1)
566

 
—

 
—

 
—

Other investments:
 
 
 
 
 
 
 
   Alternative investments (1) (3)
26

 
—

 
—

 
—

   Pooled funds:
 
 
 
 
 
 
 
   REITs (1) (4)
6

 
—

 
—

 
—

Total
$
1,256

 
$
11

 
$
251

 
$
—

(1)
Certain investments measured at fair value using the net asset value per share practical expedient have not been classified in the fair value hierarchy. The fair value amounts presented in the above table are intended to permit reconciliation of the fair values to the amounts presented in the plan assets contained in this Note.
(2)
Consists of corporate and government bonds and fixed-income derivatives.
(3)
Consists of limited partnerships, private equity, and hedge funds.
(4)
Consists of property funds and trusts holding direct real estate investments.

90


 
 
 
Fair Value Measurements Using
 
Balance at December 31, 2016
 
Quoted Prices in Active Markets for Identical Assets
(Level 1)
 
Significant Other Observable Inputs
(Level 2)
 
Significant Unobservable Inputs
(Level 3)
Cash and cash equivalents
$
11

 
$
11

 
$
—

 
$
—

Equity investments:
 
 
 
 
 
 
 
   Pooled funds:
 
 
 
 
 
 
 
  Global (1)
322

 
—

 
—

 
—

  North America (1)
36

 
—

 
—

 
—

  Derivatives (1)
20

 
—

 
—

 
—

Fixed income investments:
 
 
 

 
 

 
 

   Fixed income securities (2)
166

 
—

 
166

 
—

   Derivatives (2)
37

 
—

 
37

 
—

   Pooled funds:
 
 
 

 
 

 
 

   Fixed income securities (1)
469

 
—

 
—

 
—

Other investments:
 
 
 

 
 

 
 

   Alternative investments (1) (3)
9

 
—

 
—

 
—

   Pooled funds:
 
 
 

 
 

 
 

   REITs (1) (4)
6

 
—

 
—

 
—

Total
$
1,076

 
$
11

 
$
203

 
$
—

(1)
Certain investments measured at fair value using the net asset value per share practical expedient have not been classified in the fair value hierarchy. The fair value amounts presented in the above table are intended to permit reconciliation of the fair values to the amounts presented in the plan assets contained in this Note.
(2)
Consists of corporate and government bonds and fixed-income derivatives.
(3)
Consists of limited partnerships, private equity, and hedge funds.
(4)
Consists of property funds and trusts holding direct real estate investments.
Investment Policy and Strategy
The U.S. investment policy, as established by the Aon Retirement Plan Governance and Investment Committee (“RPGIC”), seeks reasonable asset growth at prudent risk levels within target allocations, which are 55% equity investments, 25% fixed income investments, and 20% other investments. Aon believes that plan assets are well-diversified and are of appropriate quality. The investment portfolio asset allocation is reviewed quarterly and re-balanced to be within policy target allocations. The investment policy is reviewed at least annually and revised, as deemed appropriate by the RPGIC. The investment policies for international plans are generally established by the local pension plan trustees and seek to maintain the plans’ ability to meet liabilities and to comply with local minimum funding requirements. Plan assets are invested in diversified portfolios that provide adequate levels of return at an acceptable level of risk. The investment policies are reviewed at least annually and revised, as deemed appropriate to ensure that the objectives are being met. At December 31, 2017 , the weighted average targeted allocation for the U.K. and non-U.S. plans was 13% for equity investments, 78% for fixed income investments, and 9% for other investments.
Cash Flows
Contributions
Based on current assumptions, in 2018 , the Company expects to contribute approximately $92 million , $63 million , and $22 million to its U.K., U.S. and other significant international pension plans, respectively.

91


Estimated Future Benefit Payments
Estimated future benefit payments for plans, not including voluntary one-time lump sum payments, are as follows at December 31, 2017 (in millions):
 
 
U.K.
 
U.S.
 
Other
2018
 
$
134

 
$
170

 
$
43

2019
 
141

 
176

 
45

2020
 
145

 
182

 
46

2021
 
151

 
187

 
47

2022
 
159

 
182

 
48

2023 – 2027
 
858

 
901

 
257

U.S. and Canadian Other Postretirement Benefits
The following table provides an overview of the accumulated projected benefit obligation, fair value of plan assets, funded status and net amount recognized as of December 31, 2017 and 2016 for the Company’s other significant postretirement benefit plans located in the U.S. and Canada (in millions):
 
2017
 
2016
Accumulated projected benefit obligation
$
99

 
$
110

Fair value of plan assets
17

 
18

Funded status
(82
)
 
(92
)
Unrecognized prior-service credit
(1
)
 
(3
)
Unrecognized (gain) loss
(3
)
 
10

Net amount recognized
$
(86
)
 
$
(85
)
Other information related to the Company’s other postretirement benefit plans are as follows:

2017

2016

2015
Net periodic benefit cost recognized (millions)
$1

$5

$6
Weighted-average discount rate used to determine future benefit obligations
3.32 - 3.64%

3.71 - 4.15%

3.99 - 4.33%
Weighted-average discount rate used to determine net periodic benefit costs
3.71 - 4.15%

3.99 - 4.33%

3.83 - 4.08%
Amounts recognized in Accumulated other comprehensive loss that have not yet been recognized as components of net periodic benefit cost at December 31, 2017 are $1 million and $3 million of prior service credit and net gain, respectively. The amount in Accumulated other comprehensive income expected to be recognized as a component of net periodic benefit cost during 2018 is $1.4 million and $0.1 million of net gain and prior service credit, respectively.
Based on current assumptions, the Company expects:
•
To contribute $4 million to fund significant other postretirement benefit plans during 2018 .
•
Estimated future benefit payments will be approximately $4 million each year for 2018 through 2022, and $194 million in aggregate for 2023-2027.
The accumulated postretirement benefit obligation is increased by $6 million and decreased by $5 million by a respective 1% increase or decrease to the assumed healthcare trend rate. The service cost and interest cost components of net periodic benefits cost is increased by $0.5 million and decreased by $0.5 million by a respective 1% increase or decrease to the assumed healthcare trend rate.
For most of the participants in the U.S. plan, Aon’s liability for future plan cost increases for pre-65 and Medical Supplement plan coverage is limited to 5% per annum. Although the net employer trend rates range from 4% to 9% per year, because of this cap, these plans are effectively limited to 5% per year in the future.

92


13.     Share-Based Compensation Plans
The following table summarizes share-based compensation expense recognized in the Consolidated Statements of Income in Compensation and benefits (in millions):
Years ended December 31
2017
 
2016
 
2015
Restricted share units (“RSUs”)
$
182

 
$
176

 
$
186

Performance share awards ("PSAs")
127

 
120

 
123

Employee share purchase plans
10

 
10

 
9

Total share-based compensation expense
319

 
306

 
318

Tax benefit
73

 
90

 
87

Share-based compensation expense, net of tax
$
246

 
$
216

 
$
231

Restricted Share Units
RSUs generally vest between three and five years. The fair value of RSUs is based upon the market value of Aon plc ordinary shares at the date of grant. With certain limited exceptions, any break in continuous employment will cause the forfeiture of all non-vested awards. Compensation expense associated with RSUs is recognized on a straight-line basis over the requisite service period. Dividend equivalents are paid on certain RSUs, based on the initial grant amount.
The following table summarizes the status of the Company’s RSUs, including shares related to the Divested Business (shares in
thousands):
Years ended December 31
2017
 
2016
 
2015
 
Shares
 
Fair Value (1)
 
Shares
 
Fair Value (1)
 
Shares
 
Fair Value (1)
Non-vested at beginning of year
6,195

 
$
89

 
7,167

 
$
77

 
8,381

 
$
63

Granted
1,700

 
123

 
2,252

 
101

 
2,459

 
97

Vested
(2,407
)
 
82

 
(2,845
)
 
70

 
(3,385
)
 
58

Forfeited
(639
)
 
93

 
(379
)
 
82

 
(288
)
 
71

Non-vested at end of year
4,849

 
$
104

 
6,195

 
$
89

 
7,167

 
$
77

(1)
Represents per share weighted average fair value of award at date of grant.
The fair value of RSUs that vested during 2017 , 2016 and 2015 was $197 million , $200 million , and $196 million , respectively.
Unamortized deferred compensation expense amounted to $341 million as of December 31, 2017, with a remaining weighted-average amortization period of approximately 2.1 years .
Performance Share Awards
The vesting of PSAs is contingent upon meeting a cumulative level of earnings per share related performance over a three -year period. The actual issue of shares may range from 0 - 200% of the target number of PSAs granted, based on the terms of the plan and level of achievement of the related performance target. The grant date fair value of PSAs is based upon the market price of Aon plc ordinary shares at the date of grant. The performance conditions are not considered in the determination of the grant date fair value for these awards. Compensation expense is recognized over the performance period based on management’s estimate of the number of units expected to vest. Management evaluates on a quarterly basis its estimate of the actual number of shares expected to be issued at the end of the programs. The cumulative effect of the change in estimate is recognized in the period of change as an adjustment to Compensation and benefits expense, if necessary. Dividend equivalents are not paid on PSAs.

93


Information regarding the Company’s target PSAs granted and shares that would be issued at current performance levels for PSAs granted during the years ended December 31, 2017 , 2016 , and 2015 , respectively, is as follows (shares in thousands and dollars in millions, except fair value):
 
2017
 
2016
 
2015
Target PSAs granted during period
548

 
750

 
963

Weighted average fair value per share at date of grant
$
114

 
$
100

 
$
96

Number of shares that would be issued based on current performance levels
944

 
745

 
1,527

Unamortized expense, based on current performance levels
$
78

 
$
25

 
$
—

During 2017 , the Company issued approximately 0.9 million shares in connection with performance achievements related to the 2014-2016 Leadership Performance Plan (“LPP”) cycle. During 2016 , the Company issued approximately 1.3 million shares in connection with performance achievements related to the 2013-2015 LPP cycle. During 2015 , the Company issued approximately 1.6 million shares in connection with performance achievements related to the 2012-2014 LPP cycle.
14.     Derivatives and Hedging
The Company is exposed to market risks, including changes in foreign currency exchange rates and interest rates. To manage the risk related to these exposures, the Company enters into various derivative instruments that reduce these risks by creating offsetting exposures. The Company does not enter into derivative transactions for trading or speculative purposes.
Foreign Exchange Risk Management
The Company is exposed to foreign exchange risk when it earns revenues, pays expenses, enters into monetary intercompany transfers denominated in a currency that differs from its functional currency, or enters into other transactions that are denominated in a currency other than its functional currency. The Company uses foreign exchange derivatives, typically forward contracts, options and cross-currency swaps, to reduce its overall exposure to the effects of currency fluctuations on cash flows. These exposures are hedged, on average, for less than two years. These derivatives are accounted for as hedges, and changes in fair value are recorded each period in Other comprehensive income (loss) in the Consolidated Statements of Comprehensive Income.
The Company also uses foreign exchange derivatives, typically forward contracts and options, to economically hedge the currency exposure of the Company’s global liquidity profile, including monetary assets or liabilities that are denominated in a non-functional currency of an entity, typically on a rolling 30-day basis, but may be for up to one year in the future. These derivatives are not accounted for as hedges, and changes in fair value are recorded each period in Other income (expense) in the Consolidated Statements of Income.
The notional and fair values of derivative instruments are as follows (in millions):
 
Notional Amount
 
Net Amount of Derivative Assets Presented in the Statements of Financial Position (1)
 
Net Amount of Derivative Liabilities Presented in the Statements of Financial Position (2)
As of December 31
2017
 
2016
 
2017
 
2016
 
2017
 
2016
Foreign exchange contracts:
 
 
 
 
 
 
 
 
 
 
 
  Accounted for as hedges
$
701

 
$
758

 
$
31

 
$
13

 
$
3

 
$
12

  Not accounted for as hedges (3)
254

 
189

 
1

 
1

 
3

 
1

Total
$
955

 
$
947

 
$
32

 
$
14

 
$
6

 
$
13

(1)
Included within Other current assets ( $9 million in 2017 and $5 million in 2016 ) or Other non-current assets ( $23 million in 2017 and $9 million in 2016 ).
(2)
Included within Other current liabilities ( $3 million in 2017 and $6 million in 2016 ) or Other non-current liabilities ( $3 million in 2017 and $7 million in 2016 ).
(3)
These contracts typically are for 30 -day durations and executed close to the last day of the most recent reporting month, thereby resulting in nominal fair values at the balance sheet date.

94


The amounts of derivative gains (losses) recognized in the Consolidated Financial Statements are as follows (in millions):
 
 
2017
 
2016
 
2015
Gain (Loss) Recognized in Accumulated Other Comprehensive Loss

 
$
18

 
$
(25
)
 
$
(9
)
 
 
 
 
 
 
 
Location of future reclassification from Accumulated Other Comprehensive Loss
 
 
 
 
 
 
Compensation and Benefits
 
$
12

 
$
8

 
$
4

Other General Expenses
 
4

 
(13
)
 
(3
)
Interest Expense
 
—

 
—

 
—

Other Income (Expense)
 
2

 
(20
)
 
(10
)
The amounts of derivative gains (loss) reclassified from Accumulated Other Comprehensive Loss into Income (effective portion) are as follows (in millions):
 
 
2017
 
2016
 
2015
Compensation and Benefits
 
$
14

 
$
2

 
$
4

Other General Expenses
 
(5
)
 
(4
)
 
(1
)
Interest Expense
 
(1
)
 
(1
)
 
(9
)
Other Income (Expense)
 
(9
)
 
(7
)
 
(11
)
Total
 
$
(1
)
 
$
(10
)
 
$
(17
)
The Company estimates that approximately $9 million of pretax losses currently included within Accumulated other comprehensive loss will be reclassified in to earnings in the next twelve months.
The amount of gain (loss) recognized in income on the ineffective portion of derivatives for 2017 , 2016 , and 2015 was immaterial.
The Company recorded a gain of $7.0 million for 2017 and a loss of $0.2 million and $8 million for 2016 and 2015 , respectively, in Other income (expense) for foreign exchange derivatives not designated or qualifying as hedges.
Net Investments in Foreign Operations Risk Management
The Company uses non-derivative financial instruments to protect the value of its investments in a number of foreign subsidiaries. In 2016, the Company designated a portion of its Euro-denominated commercial paper issuances as a non-derivative hedge of the foreign currency exposure of a net investment in its European operations. The change in fair value of the designated portion of the Euro-denominated commercial paper due to changes in foreign currency exchange rates is recorded in Foreign currency translation adjustment, a component of Accumulated other comprehensive income (loss), to the extent it is effective as a hedge. The foreign currency translation adjustment of the hedged net investments that is also recorded in Accumulated other comprehensive income (loss). Ineffective portions of net investment hedges, if any, are reclassified from Accumulated other comprehensive income (loss) into earnings during the period of change.
As of December 31, 2017 , the Company had no outstanding Euro-denominated commercial paper designated as a hedge of the foreign currency exposure of its net investment in its European operations. As of December 31, 2017 , the unrealized gain recognized in Accumulated other comprehensive income (loss) related to the net investment non derivative hedging instrument was immaterial.
The Company did not reclassify any deferred gains or losses related to net investment hedges from Accumulated other comprehensive income (loss) to earnings during the twelve months ended December 31, 2017 . In addition, the Company did not incur any ineffectiveness related to net investment hedges during the twelve months ended December 31, 2017 .
15.     Fair Value Measurements and Financial Instruments
Accounting standards establish a three tier fair value hierarchy that prioritizes the inputs used in measuring fair values as follows:
•
Level 1 — observable inputs such as quoted prices for identical assets in active markets;
•
Level 2 — inputs other than quoted prices for identical assets in active markets, that are observable either directly or indirectly; and

95


•
Level 3 — unobservable inputs in which there is little or no market data which requires the use of valuation techniques and the development of assumptions.
The following methods and assumptions are used to estimate the fair values of the Company’s financial instruments, including pension assets (refer to Note 12 “Employee Benefits”):
Money market funds consist of institutional prime, treasury, and government money market funds. The Company reviews treasury and government money market funds to obtain reasonable assurance that the fund net asset value is $1 per share, and reviews the floating net asset value of institutional prime money market funds for reasonableness.
Cash and cash equivalents  consist of cash and institutional short-term investment funds. The Company reviews the short-term investment funds to obtain reasonable assurance that the fund net asset value is $1 per share.
Equity investments  consist of domestic and international equity securities and equity derivatives valued using the closing stock price on a national securities exchange. Over the counter equity derivatives are valued using observable inputs such as underlying prices of the underlying security and volatility. On a sample basis the Company reviews the listing of Level 1 equity securities in the portfolio and agrees the closing stock prices to a national securities exchange, and independently verifies the observable inputs for Level 2 equity derivatives and securities.
Fixed income investments  consist of certain categories of bonds and derivatives. Corporate, government, and agency bonds are valued by pricing vendors who estimate fair value using recently executed transactions and proprietary models based on observable inputs, such as interest rate spreads, yield curves, and credit risk. Asset-backed securities are valued by pricing vendors who estimate fair value using discounted cash flow models utilizing observable inputs based on trade and quote activity of securities with similar features. Fixed income derivatives are valued by pricing vendors using observable inputs such as interest rates and yield curves. The Company obtains an understanding of the models, inputs, and assumptions used in developing prices provided by its vendors through discussions with the fund managers. The Company independently verifies the observable inputs, as well as assesses assumptions used for reasonableness based on relevant market conditions and internal Company guidelines. If an assumption is deemed unreasonable, based on the Company’s guidelines, it is then reviewed by management and the fair value estimate provided by the vendor is adjusted, if deemed appropriate. These adjustments do not occur frequently and historically are not material to the fair value estimates used in the Consolidated Financial Statements.
Pooled funds  consist of various equity, fixed income, commodity, and real estate mutual fund type investment vehicles. Pooled investment funds fair value is estimated based on the proportionate share ownership in the underlying net assets of the investment, which is based on the fair value of the underlying securities that trade on a national securities exchange. The Company gains an understanding of the investment guidelines and valuation policies of the fund and discusses fund performance with pooled fund managers. The Company obtains audited fund manager financial statements, when available. If the pooled fund is designed to replicate a publicly traded index, the Company compares the performance of the fund to the index to assess the reasonableness of the fair value measurement.
Alternative investments  consist of limited partnerships, private equity, and hedge funds. Alternative investment fair value is generally estimated based on the proportionate share ownership in the underlying net assets of the investment as determined by the general partner or investment manager. The valuations are based on various factors depending on investment strategy, proprietary models, and specific financial data or projections. The Company obtains audited fund manager financial statements, when available. The Company obtains a detailed understanding of the models, inputs, and assumptions used in developing prices provided by the investment managers (or appropriate party) through regular discussions. The Company also obtains the investment manger’s valuation policies and assesses the assumptions used for reasonableness based on relevant market conditions and internal Company guidelines. If an assumption is deemed unreasonable, based on the Company’s guidelines, it is then reviewed by management and the fair value estimate provided by the vendor is adjusted, if deemed appropriate. These adjustments do not occur frequently and historically are not material to the fair value estimates in the Consolidated Financial Statements.
Derivatives  are carried at fair value, based upon industry standard valuation techniques that use, where possible, current market-based or independently sourced pricing inputs, such as interest rates, currency exchange rates, or implied volatilities.
Annuity contracts  consist of insurance group annuity contracts purchased to match the pension benefit payment stream owed to certain selected plan participant demographics within a few major U.K. defined benefit plans. Annuity contracts are valued using a discounted cash flow model utilizing assumptions such as discount rate, mortality, and inflation.
Real estate and REITs  consist of publicly traded real estate investment trusts (“REITs”) and direct real estate investments. Level 1 REITs are valued using the closing stock price on a national securities exchange. Non Level 1 values are based on the proportionate share of ownership in the underlying net asset value as determined by the investment manager. The Company independently reviews the listing of Level 1 REIT securities in the portfolio and agrees the closing stock prices to a national securities exchange. The Company gains an understanding of the investment guidelines and valuation policies of the non Level

96


1 real estate funds and discusses performance with the fund managers. The Company obtains audited fund manager financial statements, when available. See the description of “Alternative investments” for further detail on valuation procedures surrounding non Level 1 REITs.
Debt  is carried at outstanding principal balance, less any unamortized discount or premium. Fair value is based on quoted market prices or estimates using discounted cash flow analyses based on current borrowing rates for similar types of borrowing arrangements.
The following tables present the categorization of the Company’s assets and liabilities that are measured at fair value on a recurring basis at December 31, 2017 and December 31, 2016 , respectively (in millions):
 
 
 
Fair Value Measurements Using
 
Balance at December 31, 2017
 
Quoted Prices in
Active Markets
for Identical
Assets (Level 1)
 
Significant
Other
Observable
Inputs (Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
Assets:
 
 
 
 
 
 
 
Money market funds  (1)
$
1,847

 
$
1,847

 
$
—

 
$
—

Other investments:
 
 
 
 
 
 
 
Government bonds
1

 
—

 
1

 
—

Equity investments
4

 
—

 
4

 
—

Derivatives (2) :
 
 
 
 
 
 
 
Gross Foreign exchange contracts
33

 
—

 
33

 
—

Liabilities:
 
 
 
 
 
 
 
Derivatives (2) :
 
 
 
 
 
 
 
Gross Foreign exchange contracts
6

 
—

 
6

 
—

(1)
Included within Fiduciary assets, Short-term investments or Cash and cash equivalents in the Consolidated Statements of Financial Position, depending on their nature and initial maturity.
(2)
Refer to Note 14 “Derivatives and Hedging” for additional information regarding the Company’s derivatives and hedging activity.
 
 
 
Fair Value Measurements Using
 
Balance at December 31, 2016
 
Quoted Prices in
Active Markets
for Identical
Assets (Level 1)
 
Significant
Other
Observable
Inputs (Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
Assets:
 
 
 
 
 
 
 
Money market funds  (1)
$
1,371

 
$
1,371

 
$
—

 
$
—

Other investments:
 
 
 
 
 
 
 
Government bonds
1

 
—

 
1

 
—

Equity investments
9

 
6

 
3

 
—

Derivatives (2) :
 

 
 

 
 

 
 

Gross Foreign exchange contracts
15

 
—

 
15

 
—

Liabilities:
 
 
 
 
 
 
 
Derivatives (2) :
 

 
 

 
 
 
 

Gross Foreign exchange contracts
14

 
—

 
14

 
—

(1)
Included within Fiduciary assets, Short-term investments or Cash and cash equivalents in the Consolidated Statements of Financial Position, depending on their nature and initial maturity.
(2)
Refer to Note 14 “Derivatives and Hedging” for additional information regarding the Company’s derivatives and hedging activity.
There were no transfers of assets or liabilities between fair value hierarchy levels during 2017 or 2016 . The Company recognized no realized or unrealized gains or losses in the Consolidated Statements of Income related to assets and liabilities measured at fair value using unobservable inputs in 2017 , 2016 , or 2015 .

97


The fair value of debt is classified as Level 2 of the fair value hierarchy. The following table discloses the Company’s financial instruments where the carrying amounts and fair values differ (in millions):
 
2017
 
2016
 As of December 31
Carrying
Value
 
Fair
Value
 
Carrying
Value
 
Fair
Value
Current portion of long-term debt (1)
$
299

 
$
301

 
$
—

 
$
—

Long-term debt
5,667

 
6,267

 
5,869

 
6,264

(1)
Excludes commercial paper program.
16.     Commitments and Contingencies
Legal
Aon and its subsidiaries are subject to numerous claims, tax assessments, lawsuits and proceedings that arise in the ordinary course of business, which include errors and omissions (“E&O”) claims. The damages claimed in these matters are or may be substantial, including, in many instances, claims for punitive, treble or extraordinary damages. While Aon maintains meaningful E&O insurance and other insurance programs to provide protection against certain losses that arise in such matters, Aon has exhausted or materially depleted its coverage under some of the policies that protect the Company and, consequently, is self-insured or materially self-insured for some claims. Accruals for these exposures, and related insurance receivables, when applicable, are included in the Consolidated Statements of Financial Position and have been recognized in Other general expenses in the Consolidated Statements of Income to the extent that losses are deemed probable and are reasonably estimable. These amounts are adjusted from time to time as developments warrant. Matters that are not probable and reasonably estimable are not accrued for in the financial statements.
The Company has included in the current matters described below certain matters in which (1) loss is probable (2) loss is reasonably possible; that is, more than remote but not probable, or (3) there exists the reasonable possibility of loss greater than the accrued amount. In addition, the Company may from time to time disclose matters for which the probability of loss could be remote but the claim amounts associated with such matters are potentially significant. The reasonably possible range of loss for the matters described below, in excess of amounts that are deemed probable and estimable and therefore already accrued, is estimated to be between $0 and $0.3 billion , exclusive of any insurance coverage. These estimates are based on currently available information. As available information changes, the matters for which Aon is able to estimate may change, and the estimates themselves may change. In addition, many estimates involve significant judgment and uncertainty. For example, at the time of making an estimate, Aon may only have limited information about the facts underlying the claim, and predictions and assumptions about future court rulings and outcomes may prove to be inaccurate. Although management at present believes that the ultimate outcome of all matters described below, individually or in the aggregate, will not have a material adverse effect on the consolidated financial position of Aon, legal proceedings are subject to inherent uncertainties and unfavorable rulings or other events. Unfavorable resolutions could include substantial monetary or punitive damages imposed on Aon or its subsidiaries. If unfavorable outcomes of these matters were to occur, future results of operations or cash flows for any particular quarterly or annual period could be materially adversely affected.
Current Matters
A retail insurance brokerage subsidiary of Aon was sued on September 14, 2010 in the Chancery Court for Davidson County, Tennessee Twentieth Judicial District, at Nashville by a client, Opry Mills Mall Limited Partnership (“Opry Mills”), that sustained flood damage to its property in May 2010. The lawsuit seeks $200 million in coverage from numerous insurers with whom this Aon subsidiary placed the client’s property insurance coverage. The insurers contend that only $50 million in coverage (which has already been paid) is available for the loss because the flood event occurred on property in a high hazard flood zone. Opry Mills is seeking full coverage from the insurers for the loss and has sued this Aon subsidiary in the alternative for the same $150 million difference on various theories of professional liability if the court determines there is not full coverage. In addition, Opry Mills seeks prejudgment interest, attorneys’ fees and enhanced damages which could substantially increase Aon’s exposure. In March 2015, the trial court granted partial summary judgment in favor of plaintiffs and against the insurers, holding generally that the plaintiffs are entitled to $200 million in coverage under the language of the policies. In August 2015, a jury returned a verdict in favor of Opry Mills and against the insurers in the amount of $ 204 million . On January 26, 2018, the Tennessee Court of Appeals reversed and remanded, reversing summary judgment in favor of plaintiffs and concluding that coverage is limited to $50 million . Aon believes it has meritorious defenses and intends to vigorously defend itself against these claims.
A pensions consulting and administration subsidiary of Aon provided advisory services to the Trustees of the Gleeds pension fund in the United Kingdom and, on occasion, to the relevant employer of the fund.  In April 2014, the High Court, Chancery Division, London found that certain governing documents of the fund that sought to alter the fund’s benefit structure and that had been

98


drafted by Aon were procedurally defective and therefore invalid.  No lawsuit naming Aon as a party was filed, although a tolling agreement was entered.  The High Court decision says that the additional liabilities in the pension fund resulting from the alleged defect in governing documents amount to approximately £45 million ( $60 million at December 31, 2017 exchange rates). In December 2014, the Court of Appeal granted the employer leave to appeal the High Court decision. At a hearing in October 2016, the Court of Appeal approved a settlement of the pending litigation. On October 31, 2016, the fund’s trustees and employer sued Aon in the High Court, Chancery Division, London, alleging negligence and breach of duty in relation to the governing documents. The proceedings were served on Aon on December 20, 2016. The claimants seek damages of approximately £70 million ( $94 million at December 31, 2017 exchange rates). Aon believes that it has meritorious defenses and intends to vigorously defend itself against this claim.
On June 29, 2015, Lyttelton Port Company Limited (“LPC”) sued Aon New Zealand in the Christchurch Registry of the High Court of New Zealand.  LPC alleges, among other things, that Aon was negligent and in breach of contract in arranging LPC’s property insurance program for the period covering June 30, 2010, to June 30, 2011.  LPC contends that acts and omissions by Aon caused LPC to recover less than it otherwise would have from insurers for losses suffered in the 2010/2011 Canterbury earthquakes.  LPC claims damages of approximately NZD $184 million ( $130 million at December 31, 2017 exchange rates) plus interest and costs.  Aon believes that it has meritorious defenses and intends to vigorously defend itself against these claims.
On October 3, 2017, Christchurch City Council (“CCC”) invoked arbitration to pursue a claim that it asserts against Aon New Zealand. Aon provided insurance broking services to CCC in relation to CCC’s 2010-2011 material damage and business interruption program. In December 2015, CCC settled its property and business interruption claim for its losses arising from the 2010-2011 Canterbury earthquakes against the underwriter of its material damage and business interruption program and the reinsurers of that underwriter. CCC contends that acts and omissions by Aon caused CCC to recover less in that settlement than it otherwise would have. CCC claims damages of approximately NZD $528 million ( $372 million at December 31, 2017 exchange rates) plus interest and costs. Aon believes that it has meritorious defenses and intends to vigorously defend itself against these claims.
In April 2017, the FCA announced an investigation relating to suspected competition law breaches in the aviation and aerospace broking industry, which, for Aon in 2016, represented less than $100 million in global revenue. The European Commission has now assumed jurisdiction over the investigation in place of the FCA. Other antitrust agencies outside the European Commission are also conducting formal or informal investigations regarding these matters. Aon intends to work diligently with all antitrust agencies concerned to ensure they can carry out their work as efficiently as possible. At this time, in light of the uncertainties and many variables involved, we cannot estimate the ultimate impact on our company from these investigations or any related private litigation, nor any damages, penalties, or fines related to them. There can be no assurance that the ultimate resolution of these matters will not have a material adverse effect on our consolidated financial position, results or operations, or liquidity.
Aon UK Limited is an indirect wholly-owned subsidiary of the Company. Our Forms 10-Q for the second and third quarters of 2017 anticipated that Aon UK Limited’s interactions with the FCA (its primary financial regulator in the UK) concerning Aon UK Limited’s systems and controls might result in additional charges above the amounts accrued for in connection with those interactions. Although Aon continues to interact as a matter of course with the FCA, the specific reviews and interactions that Aon anticipated might result in additional charges have concluded without those additional charges materializing.
Settled/Closed Matters
On June 1, 2007, the International Road Transport Union (“IRU”) sued Aon in the Geneva Tribunal of First Instance in Switzerland. IRU alleges, among other things, that, between 1995 and 2004, a business acquired by Aon and, later, an Aon subsidiary (1) accepted commissions for certain insurance placements that violated a fee agreement entered between the parties and (2) negligently failed to ask certain insurance carriers to contribute to the IRU’s risk management costs.  IRU sought damages of approximately CHF 46 million ( $47 million at June 30, 2017 exchange rates) and $3 million , plus legal fees and interest of approximately $30 million . On December 2, 2014, the Geneva Tribunal of First Instance entered a judgment that accepted some, and rejected other, of IRU’s claims. The judgment awarded IRU CHF 16.8 million ( $17 million at June 30, 2017 exchange rates) and $3.1 million , plus interest and adverse costs. The entire amount of the judgment, including interest through December 31, 2014, totaled CHF 27.9 million ( $28 million at December 31, 2014 exchange rates) and $5 million . On January 26, 2015, in return for IRU agreeing not to appeal the bulk of its dismissed claims, the Aon subsidiary agreed not to appeal a part of the judgment and to pay IRU CHF 12.8 million ( $14 million at January 31, 2015 exchange rates) and $4.7 million without Aon admitting liability. The Aon subsidiary appealed those aspects of the judgment it retained the right to appeal. IRU did not appeal. After the Geneva Appellate Court affirmed the judgment of the Geneva Tribunal of First Instance, the Aon subsidiary filed an appeal with the Swiss Federal Tribunal. By judgment issued June 16, 2017, the Swiss Federal Tribunal affirmed in part and reversed in part the appellate judgment and remanded the case to the appellate court. IRU and Aon subsidiary agreed that the Aon subsidiary would pay IRU CHF 15.0 million ( $15 million at June 30, 2017 exchange rates) and $344,000 . As a result of this agreement, the legal proceedings between IRU and the Aon subsidiary have been discontinued.

99


Guarantees and Indemnifications
Redomestication
In connection with the redomicile of Aon’s headquarters (the “Redomestication”), the Company on April 2, 2012 entered into various agreements pursuant to which it agreed to guarantee the obligations of its subsidiaries arising under issued and outstanding debt securities. Those agreements included the (1) Amended and Restated Indenture, dated as of April 2, 2012, among Aon Corporation, Aon plc, and The Bank of New York Mellon Trust Company, N.A., as trustee (the “Trustee”) (amending and restating the Indenture, dated as of September 10, 2010, between Aon Corporation and the Trustee), (2) Amended and Restated Indenture, dated as of April 2, 2012, among Aon Corporation, Aon plc and the Trustee (amending and restating the Indenture, dated as of December 16, 2002, between Aon Corporation and the Trustee), (3) Amended and Restated Indenture, dated as of April 2, 2012, among Aon Corporation, Aon plc and the Trustee (amending and restating the Indenture, dated as of January 13, 1997, as supplemented by the First Supplemental Indenture, dated as of January 13, 1997), and (4) First Supplemental Indenture, dated as of April 2, 2012, among Aon Finance N.S. 1, ULC, as issuer, Aon Corporation, as guarantor, Aon plc, as guarantor, and Computershare Trust Company of Canada, as trustee.
The Company provides a variety of guarantees and indemnifications to its customers and others. The maximum potential amount of future payments represents the notional amounts that could become payable under the guarantees and indemnifications if there were a total default by the guaranteed parties, without consideration of possible recoveries under recourse provisions or other methods. These amounts may bear no relationship to the expected future payments, if any, for these guarantees and indemnifications. Any anticipated amounts payable are included in the Company’s Consolidated Financial Statements, and are recorded at fair value.
The Company expects that, as prudent business interests dictate, additional guarantees and indemnifications may be issued from time to time.
Sale of the Divested Business
In connection with the sale of the Divested Business, the Company guaranteed future operating lease commitments related to certain facilities assumed by the Buyer. The Company is obligated to perform under the guarantees if the Divested Business defaults on such leases at any time during the remainder of the lease agreements, which expire on various dates through 2024. As of December 31, 2017 , the undiscounted maximum potential future payments under the lease guarantee is $100 million , with an estimated fair value of $23 million .
Additionally, the Company is subject to performance guarantee requirements under certain client arrangements that were assumed by the Buyer.  Should the Divested Business fail to perform as required by the terms of the arrangements, the Company would be required to fulfill the remaining contract terms, which expire on various dates through 2023.  As of December 31, 2017 , the undiscounted maximum potential future payments under the performance guarantees were $212 million , with an estimated fair value of $1 million .
Letters of Credit
Aon has entered into a number of arrangements whereby the Company’s performance on certain obligations is guaranteed by a third party through the issuance of a letter of credit (“LOCs”). The Company had total LOCs outstanding of approximately $96 million at December 31, 2017 , compared to $90 million at December 31, 2016 . These letters of credit cover the beneficiaries related to certain of Aon’s U.S. and Canadian non-qualified pension plan schemes and secure deductible retentions for Aon’s own workers compensation program. The Company has also obtained LOCs to cover contingent payments for taxes and other business obligations to third parties, and other guarantees for miscellaneous purposes at its international subsidiaries.
Premium Payments
The Company has certain contractual contingent guarantees for premium payments owed by clients to certain insurance companies. The maximum exposure with respect to such contractual contingent guarantees was approximately $95 million at December 31, 2017 , which is unchanged as compared to December 31, 2016 .
17.     Segment Information
Beginning in the first quarter of 2017 and following the transaction described in Note 4 “Discontinued Operations,” the Company began leading a set of initiatives designed to strengthen Aon and unite the firm with one portfolio of capability enabled by proprietary data and analytics and one operating model to deliver additional insight, connectivity and efficiency. These initiatives reinforce Aon’s return on invested capital (“ROIC”) decision-making process and emphasis on free cash flow. The Company is now operating as one segment that includes all of Aon’s continuing operations, which as a global professional services firm provides advice and solutions to clients focused on risk, retirement, and health through five revenue lines which make up its principal products and services. The CODM assesses the performance of the Company and allocates resources based on one company: Aon United.

100


The Company’s reportable operating segment has been determined using a management approach, which is consistent with the basis and manner in which Aon’s CODM uses financial information for the purposes of allocating resources and evaluating performance.  The CODM assesses performance and allocates resources based on total Aon results against its key four metrics, including organic revenue growth, expense discipline, and collaborative behaviors that maximize value for Aon and its shareholders, regardless of which revenue line it benefits.
Prior period comparative segment information has been restated to conform with current year presentation. In prior periods, the Company did not include unallocated expenses in segment operating income, which represented corporate governance costs not allocated to the previous operating segments. These costs are now reflected within operating expenses for the current and prior period.  
Revenue from continuing operations for each of the Company’s principal product and service lines is as follows (in millions):
 
Year ended December 31
 
2017
 
2016
 
2015
Commercial Risk Solutions
$
4,169

 
$
3,929

 
$
4,029

Reinsurance Solutions
1,429

 
1,361

 
1,358

Retirement Solutions
1,755

 
1,707

 
1,916

Health Solutions
1,515

 
1,370

 
1,167

Data & Analytic Services
1,140

 
1,050

 
1,021

Elimination
(10
)
 
(8
)
 
(11
)
Total revenue
$
9,998

 
$
9,409

 
$
9,480

As Aon is operating as one segment, segment profit or loss is consistent with consolidated reporting as disclosed on the Consolidated Statements of Income.
Revenues are generally attributed to geographic areas based on the location of the resources producing the revenues. Intercompany revenues and expenses are eliminated in consolidated results. Consolidated Revenue by geographic area, which is attributed on the basis of where the services are performed, is as follows (in millions):
Years ended December 31
Total
 
United
States
 
Americas
other than
U.S.
 
United
Kingdom
 
Europe,
Middle East,
& Africa
 
Asia
Pacific
2017
$
9,998

 
$
4,425


$
976


$
1,436


$
2,025


$
1,136

2016
9,409

 
3,981

 
899

 
1,354

 
1,760

 
1,415

2015
9,480

 
3,924

 
1,118

 
1,419

 
1,826

 
1,193

Consolidated Non-current assets by geographic area are as follows (in millions):
Years ended December 31
Total
 
United
States
 
Americas
other than
U.S.
 
United
Kingdom
 
Europe,
Middle East,
& Africa
 
Asia
Pacific
2017
$
564

 
$
239

 
$
47

 
$
68

 
$
114

 
$
96

2016
550

 
243

 
60

 
65

 
85

 
97

18.     Guarantee of Registered Securities
As described in Note 16 “Commitments and Contingencies,” in connection with the Redomestication, Aon plc entered into various agreements pursuant to which it agreed to guarantee the obligations of Aon Corporation arising under issued and outstanding debt securities, including the 5.00% Notes due September 2020, the 8.205% Notes due January 2027 and the 6.25% Notes due September 2040 (collectively, the “Aon Corp Notes”). Aon Corporation is a 100% indirectly owned subsidiary of Aon plc. All guarantees of Aon plc are full and unconditional. There are no other subsidiaries of Aon plc that are guarantors of the Aon Corp Notes.
In addition, Aon Corporation entered into an agreement pursuant to which it agreed to guarantee the obligations of Aon plc arising under the 4.250% Notes due 2042 exchanged for Aon Corporation’s outstanding 8.205% Notes due January 2027 and also agreed to guarantee the obligations of Aon plc arising under the 4.45% Notes due 2043, the 4.00% Notes due November 2023, the 2.875%

101


Notes due May 2026, the 3.50% Notes due June 2024, the 4.60% Notes due June 2044, the 4.75% Notes due May 2045, the 2.80% Notes due March 2021, and the 3.875% Notes due December 2025 (collectively, the “Aon plc Notes”). In each case, the guarantee of Aon Corporation is full and unconditional. There are no subsidiaries of Aon plc, other than Aon Corporation, that are guarantors of the Aon plc Notes. As a result of the existence of these guarantees, the Company has elected to present the financial information set forth in this footnote in accordance with Rule 3-10 of Regulation S-X.
The following tables set forth Condensed Consolidating Statements of Income and Condensed Consolidating Statements of Comprehensive Income for the years ended December 31, 2017 , 2016 , and 2015 , Condensed Consolidating Statements of Financial Position as of December 31, 2017 and December 31, 2016 , and Condensed Consolidating Statements of Cash Flows for the years ended December 31, 2017 , 2016 , and 2015 , in accordance with Rule 3-10 of Regulation S-X. The condensed consolidating financial information includes the accounts of Aon plc, the accounts of Aon Corporation, and the combined accounts of the non-guarantor subsidiaries. The condensed consolidating financial statements are presented in all periods as a merger under common control. The principal consolidating adjustments are to eliminate the investment in subsidiaries and intercompany balances and transactions.
As described in Note 1 “Basis of Presentation,” and consistent with the Company’s Consolidated Financial Statements, the following tables present the financial results of the Divested Business as discontinued operations for all periods presented within non-guarantor Subsidiaries. The impact of intercompany transactions have been reflected within continuing operations in the Condensed Consolidating Financial Statements.

102


Condensed Consolidating Statement of Income
 
 
Year Ended December 31, 2017
(millions)
 
Aon plc
 
Aon Corporation
 
Other
Non-Guarantor
Subsidiaries
 
Consolidating
Adjustments
 
Consolidated
Revenue
 
 
 
 
 
 
 
 
 
 
Total revenue
 
$
—

 
$
—

 
$
9,998

 
$
—

 
$
9,998

Expenses
 
 
 
 
 
 
 
 
 
 
Compensation and benefits
 
150

 
35

 
5,904

 
—

 
6,089

Information technology
 
—

 
—

 
419

 
—

 
419

Premises
 
—

 
—

 
348

 
—

 
348

Depreciation of fixed assets
 
—

 
—

 
187

 
—

 
187

Amortization and impairment of intangible assets
 
—

 
—

 
704

 
—

 
704

Other general expenses (income)
 
12

 
(6
)
 
1,266

 
—

 
1,272

Total operating expenses
 
162

 
29

 
8,828

 
—

 
9,019

Operating income (loss)
 
(162
)
 
(29
)
 
1,170

 
—

 
979

Interest income
 
—

 
52

 
4

 
(29
)
 
27

Interest expense
 
(202
)
 
(94
)
 
(15
)
 
29

 
(282
)
Intercompany interest income (expense)
 
14

 
(543
)
 
529

 
—

 
—

Intercompany other income (expense)
 
247

 
(411
)
 
164

 
—

 
—

Other income (expense)
 
(27
)
 
21

 
(51
)
 
18

 
(39
)
Income (loss) from continuing operations before income taxes
 
(130
)
 
(1,004
)
 
1,801

 
18

 
685

Income tax expense (benefit)
 
(43
)
 
(110
)
 
403

 
—

 
250

Net income (loss) from continuing operations
 
(87
)
 
(894
)
 
1,398

 
18

 
435

Income from discontinued operations, net of tax
 
—

 
—

 
828

 
—

 
828

Net income (loss) before equity in earnings of subsidiaries
 
(87
)
 
(894
)
 
2,226

 
18

 
1,263

Equity in earnings of subsidiaries, net of tax
 
1,295

 
1,054

 
160

 
(2,509
)
 
—

Net income
 
1,208

 
160

 
2,386

 
(2,491
)
 
1,263

Less: Net income attributable to noncontrolling interests
 
—

 
—

 
37

 
—

 
37

Net income attributable to Aon shareholders
 
$
1,208

 
$
160

 
$
2,349

 
$
(2,491
)
 
$
1,226


103


Condensed Consolidating Statement of Income
 
 
Year Ended December 31, 2016
(millions)
 
Aon plc
 
Aon Corporation
 
Other
Non-Guarantor
Subsidiaries
 
Consolidating
Adjustments
 
Consolidated
Revenue
 
 
 
 
 
 
 
 
 
 
Total revenue
 
$
—

 
$
—

 
$
9,409

 
$
—

 
$
9,409

Expenses
 
 
 
 
 
 
 
 
 
 
Compensation and benefits
 
130

 
171

 
5,386

 
—

 
5,687

Information technology
 
—

 
—

 
386

 
—

 
386

Premises
 
—

 
—

 
343

 
—

 
343

Depreciation of fixed assets
 
—

 
—

 
162

 
—

 
162

Amortization and impairment of intangible assets
 
—

 
—

 
157

 
—

 
157

Other general expenses (income)
 
—

 
2

 
1,034

 
—

 
1,036

Total operating expenses
 
130

 
173

 
7,468

 
—

 
7,771

Operating income (loss)
 
(130
)
 
(173
)
 
1,941

 
—

 
1,638

Interest income
 
—

 
16

 
22

 
(29
)
 
9

Interest expense
 
(196
)
 
(101
)
 
(14
)
 
29

 
(282
)
Intercompany interest income (expense)
 
14

 
(541
)
 
527

 
—

 
—

Intercompany other income (expense)
 
274

 
(361
)
 
87

 
—

 
—

Other income (expense)
 
15

 
(5
)
 
44

 
(18
)
 
36

Income (loss) from continuing operations before income taxes
 
(23
)
 
(1,165
)
 
2,607

 
(18
)
 
1,401

Income tax expense (benefit)
 
(55
)
 
(325
)
 
528

 
—

 
148

Net income (loss) from continuing operations
 
32

 
(840
)
 
2,079

 
(18
)
 
1,253

Income from discontinued operations, net of tax
 
—

 
—

 
177

 
—

 
177

Net income (loss) before equity in earnings of subsidiaries
 
32

 
(840
)
 
2,256

 
(18
)
 
1,430

Equity in earnings of subsidiaries, net of tax
 
1,382

 
1,219

 
379

 
(2,980
)
 
—

Net income
 
1,414

 
379

 
2,635

 
(2,998
)
 
1,430

Less: Net income attributable to noncontrolling interests
 
—

 
—

 
34

 
—

 
34

Net income attributable to Aon shareholders
 
$
1,414

 
$
379

 
$
2,601

 
$
(2,998
)
 
$
1,396


104


Condensed Consolidating Statement of Income
 
 
Year Ended December 31, 2015
(millions)
 
Aon plc
 
Aon Corporation
 
Other
Non-Guarantor
Subsidiaries
 
Consolidating
Adjustment
 
Consolidated
Revenue
 
 
 
 
 
 
 
 
 
 
Total revenue
 
$
—

 
$
—

 
$
9,480

 
$
—

 
$
9,480

Expenses
 
 
 
 
 
 
 
 
 
 
Compensation and benefits
 
136

 
32

 
5,437

 
—

 
5,605

Information technology
 
—

 
—

 
389

 
—

 
389

Premises
 
—

 
—

 
362

 
—

 
362

Depreciation of fixed assets
 
—

 
—

 
164

 
—

 
164

Amortization and impairment of intangible assets
 
 
 
—

 
173

 
—

 
173

Other general expenses (income)
 
8

 
7

 
1,185

 
—

 
1,200

Total operating expenses
 
144

 
39

 
7,710

 
—

 
7,893

Operating income (loss)
 
(144
)
 
(39
)
 
1,770

 
—

 
1,587

Interest income
 
—

 
14

 
19

 
(19
)
 
14

Interest expense
 
(140
)
 
(130
)
 
(22
)
 
19

 
(273
)
Intercompany interest income (expense)
 
429

 
(479
)
 
50

 
—

 
—

Intercompany other income (expense)
 
302

 
(422
)
 
120

 
—

 
—

Other income (expense)
 
(1
)
 
—

 
101

 
—

 
100

Income (loss) from continuing operations before income taxes
 
446

 
(1,056
)
 
2,038

 
—

 
1,428

Income tax expense (benefit)
 
45

 
(262
)
 
392

 
—

 
175

Net income (loss) from continuing operations
 
401

 
(794
)
 
1,646

 
—

 
1,253

Income from discontinued operations, net of tax
 
—

 
—

 
169

 
—

 
169

Net income (loss) before equity in earnings of subsidiaries
 
401

 
(794
)
 
1,815

 
—

 
1,422

Equity in earnings of subsidiaries, net of tax
 
984

 
1,289

 
495

 
(2,768
)
 
—

Net income
 
1,385

 
495

 
2,310

 
(2,768
)
 
1,422

Less: Net income attributable to noncontrolling interests
 
—

 
—

 
37

 
—

 
37

Net income attributable to Aon shareholders
 
$
1,385

 
$
495

 
$
2,273

 
$
(2,768
)
 
$
1,385


105


Condensed Consolidating Statement of Comprehensive Income
 
 
Year Ended December 31, 2017
(millions)
 
Aon plc
 
Aon Corporation
 
Other
Non-Guarantor
Subsidiaries
 
Consolidating
Adjustments
 
Consolidated
Net income (loss)
 
$
1,208

 
$
160

 
$
2,386

 
$
(2,491
)
 
$
1,263

Less: Net income attributable to noncontrolling interests
 
—

 
—

 
37

 
—

 
37

Net income (loss) attributable to Aon shareholders
 
1,208

 
160

 
2,349

 
(2,491
)
 
1,226

Other comprehensive income (loss), net of tax:
 
 
 
 
 
 
 
 
 
 
Change in fair value of financial instruments
 
—

 
3

 
9

 
—

 
12

Foreign currency translation adjustments
 
—

 
—

 
408

 
(18
)
 
390

Postretirement benefit obligation
 
—

 
(101
)
 
120

 
—

 
19

Total other comprehensive income (loss)
 
—

 
(98
)
 
537

 
(18
)
 
421

Equity in other comprehensive income (loss) of subsidiaries, net of tax
 
434

 
515

 
417

 
(1,366
)
 
—

Less: Other comprehensive loss attributable to noncontrolling interests
 
—

 
—

 
5

 
—

 
5

Total other comprehensive income (loss) attributable to Aon shareholders
 
434

 
417

 
949

 
(1,384
)
 
416

Comprehensive income (loss) attributable to Aon shareholders
 
$
1,642

 
$
577

 
$
3,298

 
$
(3,875
)
 
$
1,642


Condensed Consolidating Statement of Comprehensive Income
 
 
Year Ended December 31, 2016
(millions)
 
Aon plc
 
Aon Corporation
 
Other
Non-Guarantor
Subsidiaries
 
Consolidating Adjustments
 
Consolidated
Net income (loss)
 
$
1,414

 
$
379

 
$
2,635

 
$
(2,998
)
 
$
1,430

Less: Net income attributable to noncontrolling interests
 
—

 
—

 
34

 
—

 
34

Net income (loss) attributable to Aon shareholders
 
1,414

 
379

 
2,601

 
(2,998
)
 
1,396

Other comprehensive income (loss), net of tax:
 
 
 
 
 
 
 
 
 
 
Change in fair value of financial instruments
 
—

 
(1
)
 
(11
)
 
—

 
(12
)
Foreign currency translation adjustments
 
(2
)
 
21

 
(532
)
 
18

 
(495
)
Postretirement benefit obligation
 
—

 
68

 
(52
)
 
—

 
16

Total other comprehensive income (loss)
 
(2
)
 
88

 
(595
)
 
18

 
(491
)
Equity in other comprehensive loss of subsidiaries, net of tax
 
(505
)
 
(547
)
 
(459
)
 
1,511

 
—

Less: Other comprehensive loss attributable to noncontrolling interests
 
—

 
—

 
(2
)
 
—

 
(2
)
Total other comprehensive income (loss) attributable to Aon shareholders
 
(507
)
 
(459
)
 
(1,052
)
 
1,529

 
(489
)
Comprehensive income (loss) attributable to Aon shareholders
 
$
907

 
$
(80
)
 
$
1,549

 
$
(1,469
)
 
$
907


106


Condensed Consolidating Statement of Comprehensive Income
 
 
Year Ended December 31, 2015
(millions)
 
Aon plc
 
Aon
Corporation
 
Other
Non-Guarantor
Subsidiaries
 
Consolidating
Adjustments
 
Consolidated
Net income (loss)
 
$
1,385

 
$
495

 
$
2,310

 
$
(2,768
)
 
$
1,422

Less: Net income attributable to noncontrolling interests
 
—

 
—

 
37

 
—

 
37

Net income (loss) attributable to Aon shareholders
 
1,385

 
495

 
2,273

 
(2,768
)
 
1,385

Other comprehensive income (loss), net of tax:
 
 
 
 
 
 
 
 
 
 
Change in fair value of financial instruments
 
—

 
—

 
(8
)
 
—

 
(8
)
Foreign currency translation adjustments
 
—

 
(47
)
 
(395
)
 
—

 
(442
)
Postretirement benefit obligation
 
—

 
12

 
143

 
—

 
155

Total other comprehensive income (loss)
 
—

 
(35
)
 
(260
)
 
—

 
(295
)
Equity in other comprehensive loss of subsidiaries, net of tax
 
(289
)
 
(259
)
 
(294
)
 
842

 
—

Less: Other comprehensive loss attributable to noncontrolling interests
 
—

 
—

 
(6
)
 
—

 
(6
)
Total other comprehensive income (loss) attributable to Aon shareholders
 
(289
)
 
(294
)
 
(548
)
 
842

 
(289
)
Comprehensive income (loss) attributable to Aon shareholders
 
$
1,096

 
$
201

 
$
1,725

 
$
(1,926
)
 
$
1,096


107


Condensed Consolidating Statement of Financial Position
 
 
As of December 31, 2017
(millions)
 
Aon plc
 
Aon
Corporation
 
Other
Non-Guarantor
Subsidiaries
 
Consolidating
Adjustments
 
Consolidated
ASSETS
 
 
 
 
 
 
 
 
 
 
CURRENT ASSETS
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents
 
$
1

 
$
2,524

 
$
793

 
$
(2,562
)
 
$
756

Short-term investments
 
—

 
355

 
174

 
—

 
529

Receivables, net
 
—

 
2

 
2,476

 
—

 
2,478

Fiduciary assets
 
—

 
—

 
9,625

 
—

 
9,625

Intercompany receivables
 
165

 
1,046

 
10,824

 
(12,035
)
 
—

Other current assets
 
1

 
29

 
259

 
—

 
289

Current assets of discontinued operations
 
—

 
—

 
—

 
—

 
—

Total Current Assets
 
167

 
3,956

 
24,151

 
(14,597
)
 
13,677

Goodwill
 
—

 
—

 
8,358

 
—

 
8,358

Intangible assets, net
 
—

 
—

 
1,733

 
—

 
1,733

Fixed assets, net
 
—

 
—

 
564

 
—

 
564

Deferred tax asset
 
99

 
396

 
143

 
(249
)
 
389

Intercompany receivables
 
414

 
261

 
8,232

 
(8,907
)
 
—

Prepaid pension
 
—

 
6

 
1,054

 
—

 
1,060

Other non-current assets
 
1

 
35

 
271

 
—

 
307

Investment in subsidiary
 
8,884

 
17,910

 
20

 
(26,814
)
 
—

Non-current assets of discontinued operations
 
—

 
—

 
—

 
—

 
—

TOTAL ASSETS
 
$
9,565

 
$
22,564

 
$
44,526

 
$
(50,567
)
 
$
26,088

 
 
 
 
 
 
 
 
 
 
 
LIABILITIES AND EQUITY
 
 
 
 
 
 
 
 
 
 
LIABILITIES
 
 
 
 
 
 
 
 
 
 
CURRENT LIABILITIES
 
 
 
 
 
 
 
 
 
 
Accounts payable and accrued liabilities
 
$
574

 
$
36

 
$
3,913

 
$
(2,562
)
 
$
1,961

Short-term debt and current portion of long-term debt
 
—

 
—

 
299

 
—

 
299

Fiduciary liabilities
 
—

 
—

 
9,625

 
—

 
9,625

Intercompany payables
 
130

 
11,149

 
756

 
(12,035
)
 
—

Other current liabilities
 
16

 
64

 
790

 
—

 
870

Current liabilities of discontinued operations
 
—

 
—

 
—

 
—

 
—

Total Current Liabilities
 
720

 
11,249

 
15,383

 
(14,597
)
 
12,755

Long-term debt
 
4,251

 
1,415

 
1

 
—

 
5,667

Deferred tax liabilities
 
—

 
—

 
376

 
(249
)
 
127

Pension, other postretirement and other post-employment liabilities
 
—

 
1,391

 
398

 
—

 
1,789

Intercompany payables
 
—

 
8,398

 
509

 
(8,907
)
 
—

Other non-current liabilities
 
11

 
91

 
1,000

 
—

 
1,102

Non-current liabilities of discontinued operations
 
—

 
—

 
—

 
—

 
—

TOTAL LIABILITIES
 
4,982

 
22,544

 
17,667

 
(23,753
)
 
21,440

 
 
 
 
 
 
 
 
 
 
 
TOTAL AON SHAREHOLDERS’ EQUITY
 
4,583

 
20

 
26,794

 
(26,814
)
 
4,583

Noncontrolling interests
 
—

 
—

 
65

 
—

 
65

TOTAL EQUITY
 
4,583

 
20

 
26,859

 
(26,814
)
 
4,648

TOTAL LIABILITIES AND EQUITY
 
$
9,565

 
$
22,564

 
$
44,526

 
$
(50,567
)
 
$
26,088


108


Condensed Consolidating Statement of Financial Position
 
 
As of December 31, 2016
(millions)
 
Aon plc
 
Aon
Corporation
 
Other
Non-Guarantor
Subsidiaries
 
Consolidating
Adjustments
 
Consolidated
ASSETS
 
 
 
 
 
 
 
 
 
 
CURRENT ASSETS
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents
 
$
—

 
$
1,633

 
$
655

 
$
(1,862
)
 
$
426

Short-term investments
 
—

 
140

 
150

 
—

 
290

Receivables, net
 
—

 
3

 
2,103

 
—

 
2,106

Fiduciary assets
 
—

 
—

 
8,959

 
—

 
8,959

Intercompany receivables
 
105

 
1,880

 
9,825

 
(11,810
)
 
—

Other current assets
 
—

 
25

 
222

 
—

 
247

Current assets of discontinued operations
 
—

 
—

 
1,118

 
—

 
1,118

Total Current Assets
 
105

 
3,681

 
23,032

 
(13,672
)
 
13,146

Goodwill
 
—

 
—

 
7,410

 
—

 
7,410

Intangible assets, net
 
—

 
—

 
1,890

 
—

 
1,890

Fixed assets, net
 
—

 
—

 
550

 
—

 
550

Deferred tax asset
 
134

 
726

 
171

 
(706
)
 
325

Intercompany receivables
 
366

 
261

 
8,711

 
(9,338
)
 
—

Prepaid pension
 
—

 
5

 
853

 
—

 
858

Other non-current assets
 
2

 
119

 
239

 
—

 
360

Investment in subsidiary
 
10,107

 
17,131

 
(356
)
 
(26,882
)
 
—

Non-current assets of discontinued operations
 
—

 
—

 
2,076

 
—

 
2,076

TOTAL ASSETS
 
$
10,714

 
$
21,923

 
$
44,576

 
$
(50,598
)
 
$
26,615

 
 
 
 
 
 
 
 
 
 
 
LIABILITIES AND EQUITY
 
 
 
 
 
 
 
 
 
 
LIABILITIES
 
 
 
 
 
 
 
 
 
 
CURRENT LIABILITIES
 
 
 
 
 
 
 
 
 
 
Accounts payable and accrued liabilities
 
$
585

 
$
44

 
$
2,837

 
$
(1,862
)
 
$
1,604

Short-term debt and current portion of long-term debt
 
279

 
50

 
7

 
—

 
336

Fiduciary liabilities
 
—

 
—

 
8,959

 
—

 
8,959

Intercompany payables
 
142

 
10,399

 
1,269

 
(11,810
)
 
—

Other current liabilities
 
—

 
63

 
593

 
—

 
656

Current liabilities of discontinued operations
 
—

 
—

 
940

 
—

 
940

Total Current Liabilities
 
1,006

 
10,556

 
14,605

 
(13,672
)
 
12,495

Long-term debt
 
4,177

 
1,413

 
279

 
—

 
5,869

Deferred tax liabilities
 
—

 
—

 
759

 
(658
)
 
101

Pension, other postretirement and other post-employment liabilities
 
—

 
1,356

 
404

 
—

 
1,760

Intercompany payables
 
—

 
8,877

 
461

 
(9,338
)
 
—

Other non-current liabilities
 
8

 
77

 
634

 
—

 
719

Non-current liabilities of discontinued operations
 
—

 
—

 
139

 
—

 
139

TOTAL LIABILITIES
 
5,191

 
22,279

 
17,281

 
(23,668
)
 
21,083

 
 
 
 
 
 
 
 
 
 
 
TOTAL AON SHAREHOLDERS’ EQUITY
 
5,523

 
(356
)
 
27,238

 
(26,930
)
 
5,475

Noncontrolling interests
 
—

 
—

 
57

 
—

 
57

TOTAL EQUITY
 
5,523

 
(356
)
 
27,295

 
(26,930
)
 
5,532

TOTAL LIABILITIES AND EQUITY
 
$
10,714

 
$
21,923

 
$
44,576

 
$
(50,598
)
 
$
26,615


109


Condensed Consolidating Statement of Cash Flows
 
 
Year Ended December 31, 2017
(millions)
 
Aon plc
 
Aon
Corporation
 
Other
Non-Guarantor
Subsidiaries
 
Consolidating
Adjustments
 
Consolidated
CASH FLOWS FROM OPERATING ACTIVITIES
 
 
 
 
 
 
 
 
 
 
Cash provided by (used for) operating activities - continuing operations
 
$
2,787

 
$
503

 
$
2,010

 
$
(4,631
)
 
$
669

Cash provided by operating activities - discontinued operations
 
—

 
—

 
65

 
—

 
65

CASH PROVIDED BY (USED FOR) OPERATING ACTIVITIES
 
2,787

 
503

 
2,075

 
(4,631
)
 
734

 
 
 
 
 
 
 
 
 
 
 
CASH FLOWS FROM INVESTING ACTIVITIES
 
 
 
 
 
 
 
 
 
 
Proceeds from investments
 
224

 
587

 
582

 
(1,325
)
 
68

Payments for investments
 
(261
)
 
(29
)
 
(576
)
 
802

 
(64
)
Net purchases (sales) of short-term investments - non-fiduciary
 
—

 
(215
)
 
(17
)
 
—

 
(232
)
Acquisition of businesses, net of cash acquired
 
—

 
—

 
(1,029
)
 
—

 
(1,029
)
Sale of businesses, net of cash sold
 
—

 
—

 
4,246

 
—

 
4,246

Capital expenditures
 
—

 
—

 
(183
)
 
—

 
(183
)
Cash provided by (used for) investing activities - continuing operations
 
(37
)
 
343

 
3,023

 
(523
)
 
2,806

Cash used for investing activities - discontinued operations
 
—

 
—

 
(19
)
 
—

 
(19
)
CASH PROVIDED BY (USED FOR) INVESTING ACTIVITIES
 
(37
)
 
343

 
3,004

 
(523
)
 
2,787

 
 
 
 
 
 
 
 
 
 
 
CASH FLOWS FROM FINANCING ACTIVITIES
 
 
 
 
 
 
 
 
 
 
Share repurchase
 
(2,399
)
 
—

 
—

 
—

 
(2,399
)
Advances from (to) affiliates
 
426

 
95

 
(4,975
)
 
4,454

 
—

Issuance of shares for employee benefit plans
 
(121
)
 
—

 
—

 
—

 
(121
)
Issuance of debt
 
544

 
1,100

 
10

 
—

 
1,654

Repayment of debt
 
(835
)
 
(1,150
)
 
(14
)
 
—

 
(1,999
)
Cash dividends to shareholders
 
(364
)
 
—

 
—

 
—

 
(364
)
Noncontrolling interests and other financing activities
 


 
—

 
(36
)
 
—

 
(36
)
Cash provided by (used for) financing activities - continuing operations
 
(2,749
)
 
45

 
(5,015
)
 
4,454

 
(3,265
)
Cash used for financing activities - discontinued operations
 
—

 
—

 
—

 
—

 
—

CASH PROVIDED BY (USED FOR) FINANCING ACTIVITIES
 
(2,749
)
 
45

 
(5,015
)
 
4,454

 
(3,265
)
 
 
 
 
 
 
 
 
 
 
 
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS
 
—

 
—

 
69

 
—

 
69

NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS
 
1

 
891

 
133

 
(700
)
 
325

CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR (1)
 
—

 
1,633

 
660

 
(1,862
)
 
431

CASH AND CASH EQUIVALENTS AT END OF PERIOD  (2)
 
$
1

 
$
2,524

 
$
793

 
$
(2,562
)
 
$
756

(1)
Includes $5 million of discontinued operations at December 31, 2016.
(2)
Includes $0 million of discontinued operations at December 31, 2017

110


Condensed Consolidating Statement of Cash Flows
 
 
Year Ended December 31, 2016
(millions)
 
Aon plc
 
Aon
Corporation
 
Other
Non-Guarantor
Subsidiaries
 
Consolidating
Adjustments
 
Consolidated
CASH FLOWS FROM OPERATING ACTIVITIES
 
 
 
 
 
 
 
 
 
 
Cash provided by (used for) operating activities - continuing operations
 
$
2,705

 
$
(536
)
 
$
2,768

 
$
(3,108
)
 
$
1,829

Cash provided by operating activities - discontinued operations
 
—

 
—

 
497

 
—

 
497

CASH PROVIDED BY (USED FOR) OPERATING ACTIVITIES
 
2,705

 
(536
)
 
3,265

 
(3,108
)
 
2,326

 
 
 
 
 
 
 
 
 
 
 
CASH FLOWS FROM INVESTING ACTIVITIES
 
 
 
 
 
 
 
 
 
 
Proceeds from investments
 
—

 
316

 
15

 
(288
)
 
43

Payments for investments
 
—

 
(35
)
 
(29
)
 
—

 
(64
)
Net purchases (sales) of short-term investments - non-fiduciary
 
—

 
70

 
(9
)
 
—

 
61

Acquisition of businesses, net of cash acquired
 
—

 
(335
)
 
(608
)
 
64

 
(879
)
Sale of businesses, net of cash sold
 
—

 
—

 
171

 
(64
)
 
107

Capital expenditures
 
—

 
—

 
(156
)
 
—

 
(156
)
Cash provided by (used for) investing activities - continuing operations
 
—

 
16

 
(616
)
 
(288
)
 
(888
)
Cash used for investing activities - discontinued operations
 
—

 
—

 
(66
)
 
—

 
(66
)
CASH PROVIDED BY (USED FOR) INVESTING ACTIVITIES
 
—

 
16

 
(682
)
 
(288
)
 
(954
)
 
 
 
 
 
 
 
 
 
 
 
CASH FLOWS FROM FINANCING ACTIVITIES
 
 
 
 
 
 
 
 
 
 
Share repurchase
 
(1,257
)
 
—

 
—

 
—

 
(1,257
)
Advances from (to) affiliates
 
(2,008
)
 
570

 
(3,037
)
 
4,475

 
—

Issuance of shares for employee benefit plans
 
(129
)
 
—

 
—

 
—

 
(129
)
Issuance of debt
 
1,879

 
1,588

 
—

 
—

 
3,467

Repayment of debt
 
(845
)
 
(2,088
)
 
(12
)
 
—

 
(2,945
)
Cash dividends to shareholders
 
(345
)
 
—

 
—

 
—

 
(345
)
Noncontrolling interests and other financing activities
 
—

 
—

 
(77
)
 
—

 
(77
)
Cash provided by (used for) financing activities - continuing operations
 
(2,705
)
 
70

 
(3,126
)
 
4,475

 
(1,286
)
Cash used for financing activities - discontinued operations
 
—

 
—

 
—

 
—

 
—

CASH PROVIDED BY (USED FOR) FINANCING ACTIVITIES
 
(2,705
)
 
70

 
(3,126
)
 
4,475

 
(1,286
)
 
 
 
 
 
 
 
 
 
 
 
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS
 
—

 
—

 
(39
)
 
—

 
(39
)
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS
 
—

 
(450
)
 
(582
)
 
1,079

 
47

CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR (1)
 
—

 
2,083

 
1,242

 
(2,941
)
 
384

CASH AND CASH EQUIVALENTS AT END OF PERIOD  (2)
 
$
—

 
$
1,633

 
$
660

 
$
(1,862
)
 
$
431

(1)
Includes $2 million of discontinued operations at December 31, 2015.
(2)
Includes $5 million of discontinued operations at December 31, 2016

111


Condensed Consolidating Statement of Cash Flows
 
 
Year Ended December 31, 2015
(millions)
 
Aon plc
 
Aon
Corporation
 
Other
Non-Guarantor
Subsidiaries
 
Consolidating
Adjustments
 
Consolidated
CASH FLOWS FROM OPERATING ACTIVITIES
 
 
 
 
 
 
 
 
 
 
Cash provided by (used for) operating activities - continuing operations
 
$
695

 
$
464

 
$
2,016

 
$
(1,673
)
 
$
1,502

Cash provided by operating activities - discontinued operations
 
—

 
—

 
507

 
—

 
507

CASH PROVIDED BY (USED FOR) OPERATING ACTIVITIES
 
695

 
464

 
2,523

 
(1,673
)
 
2,009

 
 
 
 
 
 
 
 
 
 
 
CASH FLOWS FROM INVESTING ACTIVITIES
 
 
 
 
 
 
 
 
 
 
Proceeds from investments
 
—

 
27

 
193

 
—

 
220

Payments for investments
 
(13
)
 
(47
)
 
(219
)
 
13

 
(266
)
Net purchases (sales) of short-term investments - non-fiduciary
 
—

 
(42
)
 
51

 
—

 
9

Acquisition of businesses, net of cash acquired
 
—

 
—

 
(16
)
 
—

 
(16
)
Sale of businesses, net of cash sold
 
—

 
—

 
205

 
—

 
205

Capital expenditures
 
—

 
—

 
(200
)
 
—

 
(200
)
Cash provided by (used for) investing activities - continuing operations
 
(13
)
 
(62
)
 
14

 
13

 
(48
)
Cash used for investing activities - discontinued operations
 
—

 
—

 
(90
)
 
—

 
(90
)
CASH PROVIDED BY (USED FOR) INVESTING ACTIVITIES
 
(13
)
 
(62
)
 
(76
)
 
13

 
(138
)
 
 
 
 
 
 
 
 
 
 
 
CASH FLOWS FROM FINANCING ACTIVITIES
 
 
 
 
 
 
 
 
 
 
Share repurchase
 
(1,550
)
 
—

 
—

 
—

 
(1,550
)
Advances from (to) affiliates
 
232

 
(326
)
 
(2,339
)
 
2,433

 
—

Issuance of shares for employee benefit plans
 
(29
)
 
—

 
(1
)
 
—

 
(30
)
Issuance of debt
 
1,318

 
4,026

 
7

 
—

 
5,351

Repayment of debt
 
(330
)
 
(4,746
)
 
(22
)
 
—

 
(5,098
)
Cash dividends to shareholders
 
(323
)
 
—

 
—

 
—

 
(323
)
Noncontrolling interests and other financing activities
 
—

 
—

 
(39
)
 
—

 
(39
)
Cash provided by (used for) financing activities - continuing operations
 
(682
)
 
(1,046
)
 
(2,394
)
 
2,433

 
(1,689
)
Cash used for financing activities - discontinued operations
 
—

 
—

 
—

 
—

 
—

CASH PROVIDED BY (USED FOR) FINANCING ACTIVITIES
 
(682
)
 
(1,046
)
 
(2,394
)
 
2,433

 
(1,689
)
 
 
 
 
 
 
 
 
 
 
 
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS
 
—

 
—

 
(172
)
 
—

 
(172
)
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS
 
—

 
(644
)
 
(119
)
 
773

 
10

CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR (1)
 
—

 
2,727

 
1,361

 
(3,714
)
 
374

CASH AND CASH EQUIVALENTS AT END OF PERIOD  (2)
 
$
—

 
$
2,083

 
$
1,242

 
$
(2,941
)
 
$
384

(1)
Includes $4 million of discontinued operations at December 31, 2014.
(2)
Includes $2 million of discontinued operations at December 31, 2015

112


19.     Quarterly Financial Data (Unaudited)
Selected quarterly financial data for the years ended December 31, 2017 and 2016 are as follows (in millions, except per share data):
 
1Q
 
2Q
 
3Q
 
4Q
 
2017
INCOME STATEMENT DATA
 
 
 
 
 
 
 
 
 
Total revenue
$
2,381

 
$
2,368

 
$
2,340

 
$
2,909

 
$
9,998

Operating income
343

 
(118
)
 
265

 
489

 
979

Net income from continuing operations
265

 
(43
)
 
196

 
17

 
435

Income from discontinued operations, net of tax
40

 
821

 
(4
)
 
(29
)
 
828

Net income
305

 
778

 
192

 
(12
)
 
1,263

Less: Net income attributable to noncontrolling interests
14

 
9

 
7

 
7

 
37

Net income attributable to Aon shareholders
$
291

 
$
769

 
$
185

 
$
(19
)
 
$
1,226

PER SHARE DATA
 
 
 
 
 
 
 
 
 
Basic net income per share attributable to Aon shareholders
 
 
 
 
 
 
 
 
 
Continuing operations
$
0.95

 
$
(0.20
)
 
$
0.74

 
$
0.04

 
$
1.54

Discontinued operations
0.15

 
3.13

 
(0.02
)
 
(0.12
)
 
3.20

Net income
$
1.10

 
$
2.93

 
$
0.72

 
$
(0.08
)
 
$
4.74

Diluted net income per share attributable to Aon shareholders
 
 
 
 
 
 
 
 
 
Continuing operations
$
0.94

 
$
(0.20
)
 
$
0.73

 
$
0.04

 
$
1.53

Discontinued operations
0.15

 
3.13

 
(0.01
)
 
(0.11
)
 
3.17

Net income
$
1.09

 
$
2.93

 
$
0.72

 
$
(0.07
)
 
$
4.70

 
1Q
 
2Q
 
3Q
 
4Q
 
2016
INCOME STATEMENT DATA
 
 
 
 
 
 
 
 
 
Total revenue
$
2,276

 
$
2,282

 
$
2,201

 
$
2,650

 
$
9,409

Operating income
420

 
387

 
368

 
463

 
1,638

Net income from continuing operations
312

 
273

 
284

 
384

 
1,253

Income from discontinued operations, net of tax
25

 
35

 
42

 
75

 
177

Net income
337

 
308

 
326

 
459

 
1,430

Less: Net income attributable to noncontrolling interests
12

 
8

 
7

 
7

 
34

Net income attributable to Aon shareholders
$
325

 
$
300

 
$
319

 
$
452

 
$
1,396

PER SHARE DATA
 
 
 
 
 
 
 
 
 
Basic net income per share attributable to Aon shareholders
 
 
 
 
 
 
 
 
 
Continuing operations
$
1.11

 
$
0.99

 
$
1.03

 
$
1.42

 
$
4.55

Discontinued operations
0.09

 
0.13

 
0.16

 
0.28

 
0.66

Net income
$
1.20

 
$
1.12

 
$
1.19

 
$
1.70

 
$
5.21

Diluted net income per share attributable to Aon shareholders
 
 


 
 
 
 
 
 
Continuing operations
$
1.10

 
$
0.98

 
$
1.03

 
$
1.40

 
$
4.51

Discontinued operations
0.09

 
0.13

 
0.15

 
0.28

 
0.65

Net income
$
1.19

 
$
1.11

 
$
1.18

 
$
1.68

 
$
5.16

Item 9.    Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
None.

113


Item 9A.    Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We have conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) as of the end of the period covered by this annual report of December 31, 2017 . Based on this evaluation, our chief executive officer and chief financial officer concluded as of December 31, 2017 that our disclosure controls and procedures were effective such that the information relating to Aon, including our consolidated subsidiaries, required to be disclosed in our SEC reports is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms, and is accumulated and communicated to Aon’s management, including our chief executive officer and chief financial officer, as appropriate to allow timely decisions regarding required disclosure.
Management’s Report on Internal Control Over Financial Reporting
Management of Aon plc is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act. The Company’s internal control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with U.S. generally accepted accounting principles. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Under the supervision and with the participation of our senior management, including our Chief Executive Officer and Chief Financial Officer, we assessed the effectiveness of our internal control over financial reporting as of December 31, 2017 . In making this assessment, we used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in the Internal Control — Integrated Framework (2013 Framework) . Based on this assessment, management has concluded our internal control over financial reporting is effective as of December 31, 2017 .
The effectiveness of our internal control over financial reporting as of December 31, 2017 has been audited by Ernst & Young, LLP, the Company’s independent registered public accounting firm, as stated in their report titled “Report of Independent Registered Public Accounting Firm on Internal Control Over Financial Reporting.”
Changes in Internal Control Over Financial Reporting
No changes in Aon’s internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) occurred during 2017 that have materially affected, or that are reasonably likely to materially affect, Aon’s internal control over financial reporting.

114


Report of Independent Registered Public Accounting Firm
Board of Directors and Shareholders
Aon plc

Opinion on Internal Control over Financial Reporting
We have audited Aon plc’s internal control over financial reporting as of December 31, 2017 , based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 Framework), (the COSO criteria). In our opinion, Aon plc (the Company) maintained, in all material respects, effective internal control over financial reporting as of December 31, 2017, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated statement of financial position of the Company as of December 31, 2017 and 2016, and the related consolidated statements of income, comprehensive income, shareholders' equity and cash flows for each of the three years in the period ended December 31, 2017 , and the related notes and our report dated February 20, 2018 expressed an unqualified opinion thereon.

Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Report Regarding the Effectiveness of Internal Control and Procedures. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects.

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

G940964A23.JPG
Chicago, Illinois
February 20, 2018

115


Item 9B.    Other Information
Not applicable.

116


PART III
Item 10.    Directors, Executive Officers and Corporate Governance
Information relating to Aon’s directors is set forth under the heading “Proposal 1 — Resolutions Regarding the Election of Directors” in our Proxy Statement for the 2018 Annual General Meeting of Shareholders to be held on June 22, 2018 (the “Proxy Statement”) and is incorporated herein by reference. Information relating to Aon’s executive officers is set forth in Part I of this report and is incorporated herein by reference. Information relating to compliance with Section 16(a) of the Exchange Act is set forth under the heading “Section 16(a) Beneficial Ownership Reporting Compliance” in the Proxy Statement and is incorporated herein by reference. The remaining information required by this item is set forth under the headings “Corporate Governance” and “Board of Directors and Committees” in the Proxy Statement, and all such information is incorporated herein by reference.
We have adopted a code of ethics that applies to the Company’s directors, officers, and employees, including the Chief Executive Officer, Chief Financial Officer, Controller, and Chief Accounting Officer and other persons performing similar functions. The text of our code of ethics, which we call our Code of Business Conduct, is available on our website as disclosed in Part 1 of this report. We will provide a copy of the code of ethics without charge upon request to the Company Secretary, Aon plc, 122 Leadenhall Street, London EC3V 4AN, United Kingdom. We will disclose on our website any amendment to or waiver from our code of ethics on behalf of any of our executive officers or directors.
Item 11.    Executive Compensation
Information relating to director and executive officer compensation is set forth under the headings “Compensation Committee Report,” “Compensation Discussion and Analysis,” and “Executive Compensation” in the Proxy Statement, and all such information is incorporated herein by reference.
The material incorporated herein by reference to the information set forth under the heading “Compensation Committee Report” in the Proxy Statement shall be deemed furnished, and not filed, in this Form 10-K and shall not be deemed incorporated by reference into any filing under the Securities Act of 1933, as amended, or the Exchange Act as a result of this furnishing, except to the extent that it is specifically incorporated by reference by Aon.
Information relating to compensation committee interlocks and insider participation is set forth under the heading “Compensation Discussion and Analysis - Compensation Committee Interlocks and Insider Participation” in the Proxy Statement and is incorporated herein by reference.
Item 12.    Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Information relating to equity compensation plans and the security ownership of certain beneficial owners and management of Aon plc’s ordinary shares is set forth under the headings “Equity Compensation Plan Information,” “Principal Holders of Voting Securities,” and “Security Ownership of Directors and Executive Officers” in the Proxy Statement, and all such information is incorporated herein by reference.
Item 13.    Certain Relationships and Related Transactions, and Director Independence
Information required by this Item is included under the headings “Corporate Governance — Director Independence” and “Certain Relationships and Related Transactions” in the Proxy Statement and is incorporated herein by reference.
Item 14.    Principal Accountant Fees and Services
Information required by this Item is included under the heading “Auditor Fees” in the Proxy Statement and is incorporated herein by reference.

117


PART IV
Item 15.    Exhibits and Financial Statement Schedules
(a)
(1) and (2). The following documents have been included in Part II, Item 8.
 
Report of Ernst & Young LLP, Independent Registered Public Accounting Firm, on Financial Statements
 
Consolidated Statements of Financial Position — As of December 31, 2017 and 2016
 
Consolidated Statements of Income — Years Ended December 31, 2017, 2016 and 2015
 
Consolidated Statements of Comprehensive Income — Years Ended December 31, 2017, 2016 and 2015
 
Consolidated Statements of Shareholders’ Equity — Years Ended December 31, 2017, 2016 and 2015
 
Consolidated Statements of Cash Flows — Years Ended December 31, 2017, 2016 and 2015
 
Notes to Consolidated Financial Statements
The following document has been included in Part II, Item 9.
 
Report of Ernst & Young LLP, Independent Registered Public Accounting Firm, on Internal Control over Financial Reporting
All schedules for the Registrant and consolidated subsidiaries have been omitted because the required information is not present in amounts sufficient to require submission of the schedules or because the information required is included in the respective financial statements or notes thereto.
(a)(3). List of Exhibits (numbered in accordance with Item 601 of Regulation S-K)
 
 
 
Plan of Acquisition, Reorganization, Arrangement, Liquidation or Succession.
 
 
 
 
 
 
2.1*
 
 
 
 
 
Articles of Association.
 
 
 
 
 
 
3.1*
 
 
 
 
 
Instruments Defining the Rights of Security Holders, Including Indentures.
 
 
 
 
 
 
4.1*
 
 
 
 
 
 
4.2*
Capital Securities Guarantee Agreement dated as of January 13, 1997 between Aon and The Bank of New York, as Guarantee Trustee — incorporated by reference to Exhibit 4.8 to Aon’s Registration Statement on Form S-4 (File No. 333-21237) filed on February 6, 1997.
 
 
 
 
 
 
4.3*
Capital Securities Exchange and Registration Rights Agreement dated as of January 13, 1997 among Aon, Aon Capital A, Morgan Stanley & Co. Incorporated and Goldman, Sachs & Co. — incorporated by reference to Exhibit 4.10 to Aon’s Registration Statement on Form S-4 (File No. 333-21237) filed on February 6, 1997.
 
 
 
 
 
 
4.4*
Debenture Exchange and Registration Rights Agreement dated as of January 13, 1997 among Aon, Aon Capital A, Morgan Stanley & Co. Incorporated and Goldman, Sachs & Co. — incorporated by reference to Exhibit 4.11 to Aon’s Registration Statement on Form S-4 (File No. 333-21237) filed on February 6, 1997.
 
 
 
 
 
 
4.5*
Guarantee Exchange and Registration Rights Agreement dated as of January 13, 1997 among Aon, Aon Capital A, Morgan Stanley & Co. Incorporated and Goldman, Sachs & Co. — incorporated by reference to Exhibit 4.12 to Aon’s Registration Statement on Form S-4 (File No. 333-21237) filed on February 6, 1997.
 
 
 
 
 
 
4.6*
 
 
 
 

118


 
 
4.7*
 
 
 
 
 
 
4.8*
 
 
 
 
 
 
4.9*
 
 
 
 
 
 
4.10*
 
 
 
 
 
 
4.11*
 
 
 
 
 
 
4.12*
 
 
 
 
 
 
4.13*
 
 
 
 
 
 
4.14*
 
 
 
 
 
 
4.15*
 
 
 
 
 
 
4.16*
 
 
 
 
 
 
4.17*
 
 
 
 
 
 
4.18*
 
 
 
 
 
 
4.19*

 
 
 
 
 
 
4.20*

 
 
 
 
 
 
4.21*

 
 
 
 
 
 
4.22*

 
 
 
 




119


 
 
10.2*
 
 
 
 
 
 
10.3*
 
 
 
 
 
 
10.4*
 
 
 
 
 
 
10.5*
 
 
 
 
 
 
10.6*
Purchase Agreement, dated as of February 9, 2017, by and between Aon plc and Tempo Acquisition, LLC- incorporated by reference to Aon’s Current Report on Form 8-K filed February 10, 2017.
 
 
 
 
 
 
10.7*
Amendment No. 1 to Purchase Agreement by and between Aon plc and Tempo Acquisition, LLC, entered into on April 17, 2017, incorporated by reference to Exhibit 10.2 to Aon’s Quarterly Report on 10-Q for the quarter ended March 31, 2017.
 
 
 
 
 
 
10.8*
 
 
 
 
 
 
10.9*#
Aon Corporation Outside Director Corporate Bequest Plan (as amended and restated effective January 1, 2010) — incorporated by reference to Exhibit 10.1 to Aon’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2010.
 
 
 
 
 
 
10.10*#
Aon Stock Incentive Plan, as amended and restated — incorporated by reference to Exhibit 10.2 to the Current Report on Form 8-K filed on May 24, 2006.
 
 
 
 
 
 
10.11*#
First Amendment to the Amended and Restated Aon Stock Incentive Plan — incorporated by reference to Exhibit 10(au) to Aon’s Annual Report on Form 10-K for the year ended December 31, 2006.
 
 
 
 
 
 
10.12*#
 
 
 
 
 
 
10.13*#
Aon Stock Award Plan (as amended and restated through February 2000) — incorporated by reference to Exhibit 10(a) to Aon’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2000.
 
 
 
 
 
 
10.14*#
First Amendment to the Aon Stock Award Plan (as amended and restated through 2000) — incorporated by reference to Exhibit 10(as) to Aon’s Annual Report on Form 10-K for the year ended December 31, 2006.
 
 
 
 
 
 
10.15*#
Aon plc 2011 Incentive Plan, as amended and restated effective June 24, 2014 - incorporated by reference to Exhibit 10.1 to Aon's Quarterly Report on Form 10-Q for the quarter ended June 30, 2014.
 
 
 
 
 
 
10.16*#
 
 
 
 
 
 
10.17*#
 
 
 
 
 
 
10.18*#
 
 
 
 
 
 
10.19*#
Aon plc Amended and Restated Executive Committee Combined Severance and Change in Control Plan, effective September 12, 2016 - incorporated by reference to Exhibit 10.1 to Aon’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2016.
 
 
 
 

120


 
 
10.20*#
Form of Indemnification Agreement for Directors and Officers of Aon Corporation - incorporated by reference to Exhibit 10.1 to Aon's Current Report on Form 8-K filed on February 5, 2009.
 
 
 
 
 
 
10.21*#
 
 
 
 
 
 
10.22*#
 
 
 
 
 
 
10.23*#
 
 
 
 
 
 
10.24*#
Form of Service as a Non-Executive Director Agreement - incorporated by reference to Exhibit 10.2 to Aon’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2016.
 
 
 
 
 
 
10.25*#
Employment Agreement dated April 4, 2005 between Aon and Gregory C. Case - incorporated by reference to Exhibit 10.1 to Aon's Quarterly Report on Form 10-Q for the quarter ended March 31, 2005.
 
 
 
 
 
 
10.26*#
Amended and Restated Employment Agreement dated as of November 13, 2009 between Aon and Gregory C. Case - incorporated by reference to Exhibit 10.1 to Aon's Current Report on Form 8-K filed on November 17, 2009.
 
 
 
 
 
 
10.27*#
Amended and Restated Employment Agreement, dated as of January 16, 2015, by and between Aon plc, Aon Corporation and Gregory C. Case - incorporated by reference to Exhibit 10.1 to Aon's Current Report on Form 8-K filed on January 23, 2015.
 
 
 
 
 
 
10.28*#
Amended and Restated Change in Control Agreement dated as of November 13, 2009 between Aon and Gregory C. Case - incorporated by reference to Exhibit 10.2 to Aon's Current Report on Form 8-K filed on November 17, 2009.
 
 
 
 
 
 
10.29*#
 
 
 
 
 
 
10.30*#
International Assignment Letter with Gregory C. Case, effective July 1, 2016 - incorporated by reference to Exhibit 10.1 to Aon’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2016.
 
 
 
 
 
 
10.31*#
Employment Agreement dated as of October 3, 2007 between Aon Corporation and Christa Davies - incorporated by reference to Exhibit 10.1 to Aon’s Current Report on Form 8-K filed on October 3, 2007.
 
 
 
 
 
 
10.32*#
Amendment effective as of March 27, 2012 to Employment Agreement between Aon Corporation and Christa Davies dated as of October 3, 2007 - incorporated by reference to Exhibit 10.1 to Aon’s Current Report on Form 8-K filed on March 30, 2012.
 
 
 
 
 
 
10.33*#
Amendment to Employment Agreement, dated as of February 20, 2015, by and between Aon Corporation and Christa Davies - incorporated by reference to Exhibit 10.1 to Aon’s Current Report on Form 8-K filed on February 26, 2015.
 
 
 
 
 
 
10.34*#
International Assignment Letter with Christa Davies, effective July 1, 2016 - incorporated by reference to Exhibit 10.2 to Aon’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2016.
 
 
 
 
 
 
10.35*#
Employment Agreement dated December 7, 2010, between Aon Corporation and Stephen P. McGill - incorporated by reference to Exhibit 10.1 to Aon's Current Report on Form 8-K filed on December 13, 2010.
 
 
 
 
 
 
10.36*#
Amended and Restated Employment Agreement, dated as of July 8, 2015, by and between Aon Corporation and Stephen P. McGill - incorporated by reference to Exhibit 10.1 to Aon's Current Report on Form 8-K filed on July 14, 2015.
 
 
 
 
 
 
10.37*#
International Assignment Letter with Stephen P. McGill, effective July 1, 2016 - incorporated by reference to Exhibit 10.3 to Aon’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2016.
 
 
 
 
 
 
10.38*#
Separation Agreement entered into between Aon Corporation and Stephen McGill, dated January 24, 2017, incorporated by reference to Exhibit 10.1 to Aon’s Quarterly Report on 10-Q for the quarter ended March 31, 2017.
 
 
 
 
 
 
10.39*#
Employment Agreement, dated as of January 1, 2014, by and between Aon Corporation and Peter M. Lieb. - incorporated by reference to Exhibit 10.46 to Aon's Annual Report on Form 10-K for the year ended December 31, 2014.
 
 
 
 

121


 
 
10.40*#
International Assignment Letter with Peter Lieb, effective July 1, 2016 - incorporated by reference to Exhibit 1041 to Aon’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2016.
 
 
 
 
 
 
10.41*#
Employment Agreement dated as of September 30, 2010 between Aon Corporation and Kristi Savacool - incorporated by reference to Exhibit 10.8 to Aon's Quarterly Report on Form 10-Q for the quarter ended March 31, 2012.
 
 
 
 
 
 
10.42*#
Amendment to Employment Agreement dated as of May 16, 2011 between Aon Corporation and Kristi Savacool - incorporated by reference to Exhibit 10.9 to Aon's Quarterly Report on Form 10-Q for the quarter ended March 31, 2012.
 
 
 
 
 
 
10.43*#
Amended and Restated Employment Agreement, dated as of February 24, 2015, by and between Aon Corporation and Kristi Savacool - incorporated by reference to Exhibit 10.1 to Aon’s Current Report on Form 8-K filed on February 26, 2015.
 
 
 
 
 
 
10.44*#
 
 
 
 
 
 
10.45*#
Aon Deferred Compensation Plan, as amended and restated November 16, 2016, incorporated by reference to the Annual Report on Form 10-K for the year ended December 31, 2016.
 
 
 
 
 
 
10.46*#
First Amendment to the Aon Deferred Compensation Plan, effective December 8, 2016, incorporated by reference to the Annual Report on Form 10-K for the year ended December 31, 2016.
 
 
 
 
 
 
10.47*#
 
 
 
 
 
 
10.48*#
Aon plc Global Share Purchase Plan effective July 1, 2013, incorporated by reference to the Proxy Statement for the Annual Meeting of Shareholders held on May 17, 2013, filed on April 1, 2013.
 
 
 
 
 
 
10.49#
 
 
 
 
 
 
10.50*#
Form of Restricted Stock Unit Award Agreement.
 
 
 
 
 
 
10.51*#
Aon Supplemental Savings Plan, Amended and Restated Effective January 1, 2017, incorporated by reference to the Annual Report on Form 10-K for the year ended December 31, 2016.
 
 
 
 
 
 
10.52#
 
 
 
 
 
Statement re: Computation of Ratios.
 
 
 
 
 
 
12.1.
 
 
 
 
 
Subsidiaries of the Registrant.
 
 
 
 
 
 
21
 
 
 
 
 
Consents of Experts and Counsel.
 
 
 
 
 
 
23
 
 
 
 
 
Rule 13a-14(a)/15d-14(a) Certifications.
 
 
 
 
 
 
31.1.
 
 
 
 
 
 
31.2.
 
 
 
 


122


 
Section 1350 Certifications.
 
 
 
 
 
 
32.1.
 
 
 
 
 
 
32.2.
 
 
 
 
 
XBRL Exhibits.
 
 
 
 
Interactive Data Files. The following materials are filed electronically with this Annual Report on Form 10-K:
 
 
 
 
 
 
101.INS
XBRL Report Instance Document.
 
 
 
 
 
 
101.SCH
XBRL Taxonomy Extension Schema Document.
 
 
 
 
 
 
101.CAL
XBRL Taxonomy Calculation Linkbase Document.
 
 
 
 
 
 
101.DEF
XBRL Taxonomy Definition Linkbase Document.
 
 
 
 
 
 
101.PRE
XBRL Taxonomy Presentation Linkbase Document.
 
 
 
 
 
 
101.LAB
XBRL Taxonomy Calculation Linkbase Document.

*    Document has been previously filed with the Securities and Exchange Commission and is incorporated herein by reference herein. Unless otherwise indicated, such document was filed under Commission File Number 001-07933.
#    Indicates a management contract or compensatory plan or arrangement.
The registrant agrees to furnish to the Securities and Exchange Commission upon request a copy of (1) any long-term debt instruments that have been omitted pursuant to Item 601(b)(4)(iii)(A) of Regulation S-K, and (2) any schedules omitted with respect to any material plan of acquisition, reorganization, arrangement, liquidation or succession set forth above.

123


SIGNATURES
         Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 
 
Aon plc
 
 
 
By:
 
/s/ GREGORY C. CASE
 
 
 
 
 
Gregory C. Case, President
and Chief Executive Officer
Date:
February 20, 2018
 
 
 
 
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
Signature
 
Title
 
Date
 
 
 
 
 
/s/ GREGORY C. CASE
 
President, Chief Executive Officer and
Director (Principal Executive Officer)
 
February 20, 2018
Gregory C. Case
 
 
 
 
 
 
 
/s/ LESTER B. KNIGHT
 
Non-Executive Chairman and Director
 
February 20, 2018
Lester B. Knight
 
 
 
 
 
 
 
/s/ JIN-YONG CAI
 
Director
 
February 20, 2018
Jin-Yong Cai
 
 
 
 
 
 
 
/s/ FULVIO CONTI
 
Director
 
February 20, 2018
Fulvio Conti
 
 
 
 
 
 
 
/s/ CHERYL A. FRANCIS
 
Director
 
February 20, 2018
Cheryl A. Francis
 
 
 
 
 
 
 
/s/ J. MICHAEL LOSH
 
Director
 
February 20, 2018
J. Michael Losh
 
 
 
 
 
 
 
/s/ ROBERT S. MORRISON
 
Director
 
February 20, 2018
Robert S. Morrison
 
 
 
 
 
 
 
/s/ RICHARD B. MYERS
 
Director
 
February 20, 2018
Richard B. Myers
 
 
 
 
 
 
 
/s/ RICHARD C. NOTEBAERT
 
Director
 
February 20, 2018
Richard C. Notebaert
 
 
 
 
 
 
 
/s/ GLORIA SANTONA
 
Director
 
February 20, 2018
Gloria Santona
 
 
 
 
 
 
 
/s/ CAROLYN Y. WOO
 
Director
 
February 20, 2018
Carolyn Y. Woo
 
 
 
 
 
 
 
/s/ CHRISTA DAVIES
 
Executive Vice President
and Chief Financial Officer
(Principal Financial Officer)
 
February 20, 2018
Christa Davies
 
 
 
 
 
 
 
/s/ LAUREL MEISSNER
 
Senior Vice President and
Global Controller
(Principal Accounting Officer)
 
February 20, 2018
Laurel Meissner
 
 

124
EXECUTION VERSION

FIRST AMENDMENT
TO THE
AON PLC GLOBAL SHARE PURCHASE PLAN

This First Amendment (the “Amendment”) to the Aon plc Global Share Purchase Plan, as amended and restated effective July 1, 2013 (the “Plan”), is adopted by Aon plc, a public limited company incorporated under English law (the “Company”), to be effective as set forth below.
RECITALS
WHEREAS, Section 9.2 of the Plan allows the Board of Directors of the Company (the “Board”) to amend the Plan; and
WHEREAS, the Board desires to amend the Plan as set forth herein.
NOW, THEREFORE, the Plan is hereby amended, effective as of November 17, 2017, by deleting the first sentence of Section 5.1(b) in its entirety and replacing it with the following:
“The Option Price per share of Stock to be paid by each Participant on each exercise of his or her Option shall be an amount in U.S. dollars determined by the Committee that is not less than the lower of (1) 85% of the fair market of a share of Stock as of the Date of Grant or (2) 85% of the fair market value of a share of Stock as of the Date of Exercise.”
IN WITNESS WHEREOF , the Company has caused this Amendment to be executed on its behalf by its duly authorized officers, this ___ day of November, 2017.

AON plc         
By:                
/s/ ANTHONY R. GOLAND _______________________________        
Anthony R. Goland                         
Executive Vice President and         
Chief Human Resources Officer

1

EXECUTION VERSION

FIRST AMENDMENT
TO THE
AON SUPPLEMENTAL SAVINGS PLAN
This First Amendment (the “Amendment”) to the Aon Supplemental Savings Plan, as amended and restated as of January 1, 2017 (the “Plan”), is adopted by Aon Corporation, a Delaware corporation (the “Company”) and wholly owned subsidiary of Aon plc (“Aon”), to be effective as set forth below.
ESOP Investment Option Sunset
WHEREAS, pursuant to Section 7.05 of the Plan, the Board, or any person or entity authorized by the Board, has the authority to amend the Plan, and, pursuant to Section 1.06 of the Plan, the Board has delegated its obligations, responsibilities, and duties with respect to the Plan to the Organization and Compensation Committee of the Board of Directors of Aon (the “Committee”); and
WHEREAS, pursuant to resolutions of the Committee dated June 13, 2016, the Committee agreed to assume from the Board the duties and responsibilities of the Company as the sponsor of the Plan, and further delegated authority to the Administrative Committee of the Company to amend the Plan, subject to certain limitations; and
WHEREAS, pursuant to resolutions of the Committee dated September 12, 2016, the Committee approved an amendment to the Aon Savings Plan (the “Savings Plan”) to freeze all transfers and contributions to the ESOP Investment Option (as defined in the Savings Plan), effective April 1, 2017, and to eliminate the ESOP Investment Option as an investment option under the Savings Plan, effective December 1, 2017; and
WHEREAS, in connection with the above-described amendment of the Savings Plan, the Plan must be amended to eliminate the ESOP Investment Option as a notional investment option under the Plan and to make necessary conforming changes; and
WHEREAS, pursuant to the unanimous written consent of the Administrative Committee dated March 14, 2017, the Administrative Committee has delegated to Company management authority to amend the Plan in the manner set forth below.
NOW, THEREFORE, the Plan is hereby amended as follows, effective as of the dates set forth below:
1.
By deleting the second and third sentences of Section 3.02 of the Plan and replacing them with the following, effective as of April 1, 2017:
The value of amounts credited to the Aon Retirement Account, the Aon Money Market Account, the Supplemental Match Account, and the Safe Harbor Supplemental Match Account, plus any additions or deductions to such Account arising out of net earnings, valuation adjustments, and withdrawals or payments chargeable to each Account, shall be determined as of each Valuation Date as if such amounts had been invested in the Investment Funds in accordance with the Participant’s investment elections pursuant to Section 4.01.

2.
By deleting Section 4.01 of the Plan in its entirety and replacing it with the following, effective as of April 1, 2017:

4.01      Elections as to Aon Retirement Account, Aon Money Market Account, Supplemental Match Account, and Safe Harbor Supplemental Match Account . At such time as may be designated by the Investment Committee, each Participant shall be entitled to direct the allocation of all future amounts and existing balances credited to such Participant’s Aon Retirement Account, Aon Money Market Account, Supplemental Match Account, and Safe Harbor Supplemental Match Account to one or more of the Investment Funds that have been selected by the Investment Committee. Investment Funds may be added or terminated from time to time at the option of the Investment Committee. The Investment Committee shall establish the rules governing the investment elections to be made by the Participants, including the time, manner, and number of such elections. A Beneficiary with respect to whom an Aon Retirement Account, Aon Money Market Account, Supplemental

1

EXECUTION VERSION

Match Account, or Safe Harbor Supplemental Match Account is maintained under the Plan may make a similar allocation of amounts credited to such Account. In the event a Participant fails to specify an allocation with respect to the Participant’s Account, such amount will be credited to the Investment Fund(s) designated by the Investment Committee. Notwithstanding anything herein to the contrary, no future amounts or existing balances credited to any Participant’s Accounts may be allocated to the ESOP Investment Option on or after April 1, 2017.

3.
By deleting the first sentence of Section 3.02 of the Plan in its entirety and replacing it with the following, effective as of October 31, 2017:

The value of amounts credited to the Aon Common Stock Account under this Plan, plus any additions or deductions to such Account arising out of net earnings, valuation adjustments, and withdrawals or payments chargeable to the Account, shall be determined as of each Valuation Date as if such amounts had been invested in Ordinary Shares.

Plan Spin-Off

WHEREAS, pursuant to resolutions of the Committee dated March 30, 2017, the Committee has delegated to Company management authority to amend the Plan in the manner set forth below.
NOW THEREFORE, pursuant to such delegation of authority by the Committee, the Plan is hereby amended, effective as of the date hereof, by adding the following as a new Supplement A to the Plan:
SUPPLEMENT A
SPECIAL PROVISIONS IN CONNECTION WITH PLAN SPIN-OFF
1.
Pursuant to the purchase agreement entered into between Aon plc and Tempo Acquisition, LLC dated as of February 9, 2017 (the “Purchase Agreement”), the Company’s obligations and liabilities under the Plan with respect to all Participants who are (or will be) actively employed by a business that is being sold pursuant to the Purchase Agreement as of the closing date of the transactions contemplated by the Purchase Agreement (such Participants, “Transferred Participants,” and such closing date, the “Closing Date”) shall be transferred to, and assumed by, Hewitt Associates LLC (“Newco”) effective as of the Closing Date. As of the Closing Date, Transferred Participants shall cease participating in the Plan. No Transferred Participant shall be treated as experiencing a separation from service for purposes of the Plan solely by reason of the closing of the transactions contemplated by the Purchase Agreement.
2.
Such transfer described in paragraph 1 shall include, with respect to each Transferred Participant, his or her account balances, distribution elections, and investment elections or defaults, except as otherwise set forth in this paragraph 2. With respect to any Transferred Participant who has a balance in the Aon Common Stock Account, such balance shall be transferred to the Supplemental Match Account immediately prior the Closing Date and invested in accordance with Section 4.01 as if no investment election had been received from the Participant. With respect to any Transferred Participant who has a balance in the Aon Money Market Account, such balance shall be transferred to the Supplemental Match Account immediately prior to the Closing Date and invested in in the same investment option(s) that such balance was invested immediately prior to the transfer. For the avoidance of doubt, no Aon Common Stock Account or Aon Money Market Account balances shall be transferred to, or assumed by, Newco in connection with the transactions contemplated by the Purchase Agreement.
3.
As of the Closing Date, the Company shall have no further liabilities and responsibilities with respect to the benefits accrued by the Transferred Participants under the Plan, and such transfer shall be in full discharge of such liabilities and responsibilities.

2

EXECUTION VERSION

IN WITNESS WHEREOF , the Company has caused this Amendment to be executed on its behalf by its duly authorized officers, this 30 th day of March, 2017.

AON CORPORATION         
By:                

/s/ ANTHONY R. GOLAND
_______________________________            
Anthony R. Goland
Executive Vice President and    
Chief Human Resources Officer



3



Exhibit 12.1
Aon plc and Consolidated Subsidiaries
Combined With Unconsolidated Subsidiaries
Computation of Ratio of Earnings to Fixed Charges
 
 
Years Ended December 31,
(millions except ratio)
 
2017
 
2016
 
2015
 
2014
 
2013
Income from continuing operations before income taxes and noncontrolling interests
 
$
685

 
$
1,401

 
$
1,428

 
$
1,559

 
$
1,347

Less: Equity in earnings on less than 50% owned entities
 
12

 
13

 
13

 
12

 
20

Add back fixed charges:
 
 
 
 
 
 
 
 
 
 
Interest on indebtedness
 
282

 
282

 
273

 
255

 
210

Interest on uncertain tax positions
 
—

 
—

 
—

 
4

 
5

Portion of rents representative of interest factor
 
33

 
28

 
33

 
40

 
40

Income as adjusted
 
$
988

 
$
1,698

 
$
1,721

 
$
1,846

 
$
1,582

Fixed charges:
 
 
 
 
 
 
 
 
 
 
Interest on indebtedness
 
$
282

 
$
282

 
$
273

 
$
255

 
$
210

Interest on uncertain tax positions
 
—

 
—

 
—

 
4

 
5

Portion of rents representative of interest factor
 
33

 
28

 
33

 
40

 
40

Total fixed charges
 
$
315

 
$
310

 
$
306

 
$
299

 
$
255

Ratio of earnings to fixed charges
 
3.1

 
5.5

 
5.6

 
6.2

 
6.2







Exhibit 21
Aon plc - Worldwide Subsidiaries as of December 31, 2017
 
 
 
Name
 
Country
 
State/Province
Aon Angola Corretores de Seguros Limitada
 
Angola
 
 
Admiseg SA
 
Argentina
 
 
Aon Affinity Argentina S.A.
 
Argentina
 
 
Aon Assist Argentina S.A.
 
Argentina
 
 
Aon Benfield Argentina S.A.
 
Argentina
 
 
Aon Consulting Argentina S.A.
 
Argentina
 
 
Aon Risk Services Argentina S.A.
 
Argentina
 
 
Asevasa Argentina S.A.
 
Argentina
 
 
Hewitt Associates, S.A.
 
Argentina
 
 
Marinaro Dundas S.A.
 
Argentina
 
 
Swire Blanch MSTC II SA
 
Argentina
 
 
Swire Blanch MSTC SA
 
Argentina
 
 
Aon Aruba N.V.
 
Aruba
 
 
Aon Captive Services Aruba N.V.
 
Aruba
 
 
Aon Australia Group Pty Limited
 
Australia
 
 
Aon Australian Holdco 1 Pty Limited
 
Australia
 
 
Aon Australian Holdco 2 Pty Limited
 
Australia
 
 
Aon Australian Holdco 3 Pty Limited
 
Australia
 
 
Aon Benfield Australia Limited
 
Australia
 
 
Aon Charitable Foundation Pty Limited
 
Australia
 
 
Aon Consolidation Group Pty Limited
 
Australia
 
 
Aon Corporation Australia Limited
 
Australia
 
 
Aon Group Pty Limited
 
Australia
 
 
Aon Hewitt Financial Advice Limited
 
Australia
 
 
Aon Hewitt Limited
 
Australia
 
 
Aon Holdings Australia Pty Limited
 
Australia
 
 
Aon Product Design & Development Australia Pty Limited
 
Australia
 
 
Aon Risk Services Australia Limited
 
Australia
 
 
Aon Services Pty Limited
 
Australia
 
 
Aon Superannuation Pty Limited
 
Australia
 
 
Cut-e Australia Pty Limited
 
Australia
 
 
Hewitt Associates Pty Limited
 
Australia
 
 
HIA Insurance Services Pty Limited
 
Australia
 
 
One Underwriting Pty Limited
 
Australia
 
 
Aon Austria GmbH
 
Austria
 
 
Aon Holdings Austria GmbH
 
Austria
 
 
Aon Jauch & Hübener GmbH
 
Austria
 
 
Insurance Company of the Bahamas Limited
 
Bahamas
 
 
J.S. Johnson & Company Limited
 
Bahamas
 
 
Aon Bahrain W.L.L.
 
Bahrain
 
 
Aon Insurance Managers (Barbados) Limited
 
Barbados
 
 
Agenion N.V./SA
 
Belgium
 
 
Aon Belgium B.V.B.A.
 
Belgium
 
 
Crion N.V.
 
Belgium
 
 
Probabilitas N.V./SA
 
Belgium
 
 




 
 
 
Name
 
Country
 
State/Province
Aon (Bermuda) Limited
 
Bermuda
 
 
Aon Benfield Group Limited
 
Bermuda
 
 
Aon Bermuda Holding Company Limited
 
Bermuda
 
 
Aon Bermuda QI Holdings Limited
 
Bermuda
 
 
Aon Delta Bermuda Limited
 
Bermuda
 
 
Aon Finance Bermuda 1 Limited
 
Bermuda
 
 
Aon Finance Bermuda 2 Limited
 
Bermuda
 
 
Aon Group (Bermuda) Limited
 
Bermuda
 
 
Aon Hewitt (Bermuda) Limited
 
Bermuda
 
 
Aon Insurance Managers (Bermuda) Limited
 
Bermuda
 
 
Aon Underwriting Managers (Bermuda) Limited
 
Bermuda
 
 
Benfield Investment Holdings Limited
 
Bermuda
 
 
Benfield Juniperus Holdings Limited
 
Bermuda
 
 
International Risk Management Group Limited
 
Bermuda
 
 
White Rock Insurance (Americas) Limited
 
Bermuda
 
 
White Rock Insurance (SAC) Limited
 
Bermuda
 
 
White Rock Services (Bermuda) Limited
 
Bermuda
 
 
Aon Bolivia S.A. Corredores de Seguros
 
Bolivia
 
 
Aon Consulting Bolivia S.R.L.
 
Bolivia
 
 
Aon Re Bolivia S.A. Corredores de Reaseguros
 
Bolivia
 
 
Aon Botswana (Pty) Limited
 
Botswana
 
 
Aon Holdings Botswana (Pty) Limited
 
Botswana
 
 
Aon Risk Management (Pty) Limited
 
Botswana
 
 
Glenrand MIB Botswana (Pty) Limited
 
Botswana
 
 
Adm Administradora de Beneficios Ltda.
 
Brazil
 
 
Admix - Administracao, Consultoria, Participacoes e Corretora de Seguros de Vida Ltda.
 
Brazil
 
 
Aon Affinity Administradora de Beneficios Ltda.
 
Brazil
 
 
Aon Affinity do Brasil Servicos e Corretora de Seguros Ltda.
 
Brazil
 
 
Aon Affinity Servicos e Participacoes Ltda.
 
Brazil
 
 
Aon Benfield Brasil Corretora de Resseguros Ltda.
 
Brazil
 
 
Aon Holdings Corretores de Seguros Ltda.
 
Brazil
 
 
Associação Instituto Aon
 
Brazil
 
 
Benfield do Brasil Participacoes Ltda.
 
Brazil
 
 
Farmaseg - Solucoes, Assistencia e Servicos Empresariais Ltda.
 
Brazil
 
 
Hewitt Associates Administradora e Corretora de Seguros Ltda.
 
Brazil
 
 
Hewitt Associates Servicos de Recursos Humanos Ltda.
 
Brazil
 
 
6824625 Canada Limited
 
Canada
 
 
7193599 Canada Inc.
 
Canada
 
 
Alexander & Alexander Services Canada Inc.
 
Canada
 
 
Aon Benfield Canada ULC
 
Canada
 
 
Aon Canada Holdings N.S. ULC
 
Canada
 
 
Aon Canada Inc.
 
Canada
 
 
Aon Canada Intermediaries GP
 
Canada
 
 
Aon CANZ Holdings N.S. ULC
 
Canada
 
 
Aon Direct Group Inc.
 
Canada
 
 
Aon Finance Canada 1 Corp.
 
Canada
 
 
Aon Finance Canada 2 Corp.
 
Canada
 
 




 
 
 
Name
 
Country
 
State/Province
Aon Finance International N.S. ULC
 
Canada
 
 
Aon Finance N.S. 1, ULC
 
Canada
 
 
Aon Finance N.S. 5, ULC
 
Canada
 
 
Aon Finance N.S. 8, ULC
 
Canada
 
 
Aon Finco N.S. 2012-1, ULC
 
Canada
 
 
Aon Finco N.S. 2012-2, ULC
 
Canada
 
 
Aon Hewitt Inc.
 
Canada
 
 
Aon Hewitt Investment Management Inc.
 
Canada
 
 
Aon Parizeau Inc.
 
Canada
 
 
Aon Reed Stenhouse Inc.
 
Canada
 
 
Aon Risk Services Canada Inc.
 
Canada
 
 
Aon Securities Investment Management Inc.
 
Canada
 
 
Coles Hewitt Partnership
 
Canada
 
 
Groupe-Conseil Aon Inc.
 
Canada
 
 
Hewitt Amalco 1 ULC
 
Canada
 
 
Hewitt Amalco 2 ULC
 
Canada
 
 
Hewitt Amalco 3 ULC
 
Canada
 
 
Hewitt Amalco 4 ULC
 
Canada
 
 
Hewitt Amalco 5 ULC
 
Canada
 
 
Hewitt Associates Partnership
 
Canada
 
 
Hewitt Associates Corp.
 
Canada
 
 
Hewitt Holdings Canada Company
 
Canada
 
 
Hewitt Management Limited
 
Canada
 
 
Hewitt Western Management Amalco Inc.
 
Canada
 
 
IAO Actuarial Consulting Services Canada Inc.
 
Canada
 
 
J. Allan Brown Consultants, Inc.
 
Canada
 
 
K & K Insurance Brokers, Inc. Canada
 
Canada
 
 
Linx Underwriting Solutions Inc.
 
Canada
 
 
M.A. Shakeel Management Limited Amalco
 
Canada
 
 
Minet Inc.
 
Canada
 
 
USLP Underwriting Solutions LP
 
Canada
 
 
Aon Insurance Managers (Cayman) Limited
 
Cayman Islands
 
 
Aon Risk Solutions (Cayman) Limited
 
Cayman Islands
 
 
Harbourview West Lake Co-Invest (GP) LP
 
Cayman Islands
 
 
Townsend HWL GP, Limited
 
Cayman Islands
 
 
Aon Affinity Chile Ltda.
 
Chile
 
 
Aon Benfield (Chile) Corredores de Reaseguros Ltda.
 
Chile
 
 
Aon Consulting (Chile) Limitada
 
Chile
 
 
Aon Risk Services (Chile) S.A.
 
Chile
 
 
Aon Risk Services Holdings (Chile ) Ltda.
 
Chile
 
 
Asevasa Chile Peritaciones e Ingenieria de Riesgos, S.A.
 
Chile
 
 
Benfield Corredores de Reaseguro Ltda.
 
Chile
 
 
Inversiones Benfield Chile Ltda.
 
Chile
 
 
Aon Hewitt Consulting (Shanghai) Co., Limited
 
China
 
 
Aon-COFCO Insurance Brokers Co., Limited
 
China
 
 
Shanghai Kayi Information Technology Co., Ltd
 
China
 
 
Aon Affinity Colombia Ltda. Agencia de Seguros
 
Colombia
 
 
Aon Benfield Colombia Limitada Corredores de Reaseguros
 
Colombia
 
 




 
 
 
Name
 
Country
 
State/Province
Aon Risk Services Colombia SA Corredores de Seguros
 
Colombia
 
 
Salud, Riesgos y Recursos Humanos Consultores Ltda. (former Aon Corporte Advisors Ltda.)
 
Colombia
 
 
Tecsefin, S.A. en liquidacion
 
Colombia
 
 
Alexander Insurance Managers (Netherlands Antilles) N.V.
 
Curacao
 
 
Aon Antillen N.V.
 
Curacao
 
 
Aon Captive Services Antilles N.V.
 
Curacao
 
 
Aon Holdings Antillen N.V.
 
Curacao
 
 
Aon Insurance Managers (Antilles) N.V.
 
Curacao
 
 
Aon Hewitt (Cyprus) Limited
 
Cyprus
 
 
Aon Central and Eastern Europe a.s.
 
Czech Rep.
 
 
Aon Denmark A/S
 
Denmark
 
 
Aon Denmark Insurance Services A/S
 
Denmark
 
 
Aon Riskminder A/S
 
Denmark
 
 
Cut-e Danmark A/S
 
Denmark
 
 
Optica Insurance Agency A/S
 
Denmark
 
 
Akaoasesores Cia. Ltda.
 
Ecuador
 
 
Aon Consulting Ecuador S.A.
 
Ecuador
 
 
Aon Risk Services Ecuador S.A. Agencia Asesora Productora de Seguros
 
Ecuador
 
 
Tecsefin Salvador (dormant)
 
El Salvador
 
 
Riskikonsultatsioonid OÜ
 
Estonia
 
 
Aon (Fiji) Limited
 
Fiji
 
 
Aon Finland Oy
 
Finland
 
 
Cut-e Finland Oy
 
Finland
 
 
Aon France
 
France
 
 
Aon Holdings France SNC
 
France
 
 
Hewitt Associates SAS
 
France
 
 
International Space Brokers France
 
France
 
 
Kloud S.à.r.l.
 
France
 
 
Aon Beteiligungsmanagement Deutschland GmbH & Co. KG
 
Germany
 
 
Aon Credit International Insurance Broker GmbH
 
Germany
 
 
Aon Deutschland Beteiligungs GmbH
 
Germany
 
 
Aon Hewitt GmbH
 
Germany
 
 
Aon Hewitt Trust Solutions GmbH
 
Germany
 
 
Aon Holding Deutschland GmbH
 
Germany
 
 
Aon Pensions Insurance Brokers GmbH
 
Germany
 
 
Aon Risiko & Unternehmensberatungs GmbH
 
Germany
 
 
Aon Versicherungsberatungs GmbH
 
Germany
 
 
Aon Versicherungsmakler Deutschland GmbH
 
Germany
 
 
Cut-e GmbH
 
Germany
 
 
Hamburger Gesellschaft zur Forderung des Versicherungswesens mbH
 
Germany
 
 
One Underwriting Agency GmbH
 
Germany
 
 
PRORÜCK Ruckversicherungs Aktiengesellschaft
 
Germany
 
 
SG IFFOXX Assekuranzmaklergesellschaft mbH
 
Germany
 
 
UNIT Versicherungsmakler GmbH
 
Germany
 
 
Wannet Sports Insurance GmbH
 
Germany
 
 
Aon Insurance Managers Gibraltar Limited
 
Gibraltar
 
 
White Rock Insurance (Gibraltar) PCC Limited
 
Gibraltar
 
 




 
 
 
Name
 
Country
 
State/Province
Aon Greece S.A.
 
Greece
 
 
Agostini Insurance Brokers Grenada Limited
 
Grenada
 
 
Aon Insurance Micronesia (Guam) Inc.
 
Guam (Micronesia)
 
 
Tecsefin Guatemala
 
Guatemala
 
 
Aon Insurance Managers (Guernsey) Limited
 
Guernsey
 
 
Aon Insurance Managers (Holdings) Limited
 
Guernsey
 
 
Aon PMI International Limited
 
Guernsey
 
 
Aon Services (Guernsey) Limited
 
Guernsey
 
 
Lake Erie Real Estate General Partner Limited
 
Guernsey
 
 
Lincolnshire Insurance Company PCC Limited
 
Guernsey
 
 
Lombard Trustee Company Limited
 
Guernsey
 
 
Townsend Lake Constance GP Limited
 
Guernsey
 
 
White Rock Insurance (Guernsey) ICC Limited
 
Guernsey
 
 
White Rock Insurance Company PCC Limited
 
Guernsey
 
 
Townsend Re Global GP Limited
 
Jersey
 
 
Aon (CR) Insurance Agencies Company Limited
 
Hong Kong
 
 
Aon Agencies Hong Kong Limited
 
Hong Kong
 
 
Aon Assurance Agencies Hong Kong Limited
 
Hong Kong
 
 
Aon Benfield China Limited
 
Hong Kong
 
 
Aon Chevalier Risk Management Hong Kong Limited
 
Hong Kong
 
 
Aon Commercial Insurance Agencies Hong Kong Limited
 
Hong Kong
 
 
Aon Enterprise Insurance Agencies Hong Kong Limited
 
Hong Kong
 
 
Aon Hewitt Hong Kong Limited
 
Hong Kong
 
 
Aon Holdings Hong Kong Limited
 
Hong Kong
 
 
Aon Hong Kong Limited
 
Hong Kong
 
 
Aon Insurance Agencies (HK) Limited
 
Hong Kong
 
 
Aon Insurance Management Agencies (HK) Limited
 
Hong Kong
 
 
Aon Insurance Underwriting Agencies Hong Kong Limited
 
Hong Kong
 
 
Aon Product Risk Services Hong Kong Limited
 
Hong Kong
 
 
Aon Securities (Hong Kong) Limited
 
Hong Kong
 
 
Aon Services Hong Kong Limited
 
Hong Kong
 
 
Aon Underwriting Agencies (HK) Limited
 
Hong Kong
 
 
Asian Reinsurance Underwriters Limited
 
Hong Kong
 
 
Contingency Insurance Brokers Limited
 
Hong Kong
 
 
Cut-e Assessment (Hong Kong) Limited
 
Hong Kong
 
 
Essar Insurance Services Limited
 
Hong Kong
 
 
EW Blanch Limited
 
Hong Kong
 
 
Stroz Friedberg (Asia) Limited
 
Hong Kong
 
 
Townsend Group Asia Limited
 
Hong Kong
 
 
Aon Hungary Insurance Brokers Risk and Human Consulting LLC
 
Hungary
 
 
Aon Consulting Private Limited
 
India
 
 
Cocubes Technologies Private Limited
 
India
 
 
S Quotient Analyzers Private Limited
 
India
 
 
PT Aon Benfield Indonesia
 
Indonesia
 
 
PT Aon Hewitt Indonesia
 
Indonesia
 
 
PT Aon Indonesia
 
Indonesia
 
 
Aeropeople Limited
 
Ireland
 
 
Aon Broking Technology Limited
 
Ireland
 
 




 
 
 
Name
 
Country
 
State/Province
Aon Centre for Innovation and Analytics Ltd
 
Ireland
 
 
Aon Commercial Services and Operations Ireland Limited
 
Ireland
 
 
Aon Commercial Services Ireland Limited
 
Ireland
 
 
Aon Corporate Services Limited
 
Ireland
 
 
Aon Global Risk Research Limited
 
Ireland
 
 
Aon Hewitt (Ireland) Limited
 
Ireland
 
 
Aon Hewitt Management Company Limited
 
Ireland
 
 
Aon Insurance Managers (Dublin) Limited
 
Ireland
 
 
Aon Insurance Managers (Shannon) Limited
 
Ireland
 
 
Aon Investment Holdings Ireland Limited
 
Ireland
 
 
Aon MacDonagh Boland Group Limited
 
Ireland
 
 
Bacon & Woodrow Partnerships (Ireland) Limited
 
Ireland
 
 
Beaubien Finance Ireland Limited
 
Ireland
 
 
Becketts (Trustees) Limited
 
Ireland
 
 
Becketts Limited
 
Ireland
 
 
Beech Hill Pension Trustees Limited
 
Ireland
 
 
Benton Finance Ireland Limited
 
Ireland
 
 
Cut-e Assessment Global Holdings Limited
 
Ireland
 
 
Cut-e Ireland Limited
 
Ireland
 
 
Delany Bacon & Woodrow Partnership
 
Ireland
 
 
MacDonagh Boland Crotty MacRedmond Limited
 
Ireland
 
 
Private Client Trustees Limited
 
Ireland
 
 
Randolph Finance UnLimited Company
 
Ireland
 
 
The Aon Ireland Mastertrustee Limited
 
Ireland
 
 
Aon Treasury Ireland Limited
 
Ireland
 
 
Aon Risk Services (NI) Limited
 
Ireland (Northern)
 
 
Aon (Isle of Man) Limited
 
Isle of Man
 
 
Aon Corporate Services (Isle of Man) Limited
 
Isle of Man
 
 
Aon Holdings (Isle of Man) Limited
 
Isle of Man
 
 
Aon Insurance Managers (Isle of Man) Limited
 
Isle of Man
 
 
White Rock Insurance PCC (Isle of Man) Limited
 
Isle of Man
 
 
Aon Benfield Israel Limited
 
Israel
 
 
Aon Holdings Israel Limited
 
Israel
 
 
Aon Israel Insurance Brokerage Limited
 
Israel
 
 
I. Beck Insurance Agency (1994) Limited
 
Israel
 
 
National Insurance Office Limited
 
Israel
 
 
Ronnie Elementary Insurance Agency Limited
 
Israel
 
 
Aon Benfield Italia S.p.A.
 
Italy
 
 
Aon Hewitt Risk & Consulting S.r.l.
 
Italy
 
 
Aon Italia S.r.l.
 
Italy
 
 
Aon Re Trust Broker S.r.l.
 
Italy
 
 
Aon S.p.A. Insurance & Reinsurance Brokers
 
Italy
 
 
Asscom Insurance Brokers S.r.l.
 
Italy
 
 
Coverall S.r.l. Insurance and Reinsurance Underwriting Agency
 
Italy
 
 
Global Safe Insurance Brokers S.r.l.
 
Italy
 
 
I.K. S.r.l.
 
Italy
 
 
Lenzi Paolo Broker di Assicurazioni S.r.l.
 
Italy
 
 
Praesidium S.p.A. - Soluzioni Assicurative per il Management
 
Italy
 
 




 
 
 
Name
 
Country
 
State/Province
US Underwriting Solutions S.r.l.
 
Italy
 
 
Aon Benfield Japan Ltd
 
Japan
 
 
Aon Hewitt Japan Limited
 
Japan
 
 
Aon Holdings Japan Ltd
 
Japan
 
 
Aon Japan Ltd
 
Japan
 
 
Aon Consulting Kazakhstan LLP
 
Kazakhstan
 
 
Insurance Broker Aon Kazakhstan LLP
 
Kazakhstan
 
 
Aon Hewitt Consulting Korea Inc.
 
Korea
 
 
Aon Korea Inc.
 
Korea
 
 
SIA "Aon Consulting"
 
Latvia
 
 
SIA Balto Link
 
Latvia
 
 
Aon Insurance Managers (Liechtenstein) AG
 
Liechtenstein
 
 
UADBB Aon Baltic
 
Lithuania
 
 
UADBB Balto Link
 
Lithuania
 
 
UAB Balto Link Sprendimai
 
Lithuania
 
 
Aon Finance Luxembourg S.à.r.l.
 
Luxembourg
 
 
Aon Global Risk Consulting Luxembourg S.à.r.l.
 
Luxembourg
 
 
Aon Holdings Luxembourg S.à.r.l.
 
Luxembourg
 
 
Aon Insurance Managers (Luxembourg) S.A.
 
Luxembourg
 
 
Aon Neudorf Finance S.à.r.l.
 
Luxembourg
 
 
Aon Re Canada Holdings SARL
 
Luxembourg
 
 
TTG Cayuga Bavaria Intermediate 2 S.à.r.l
 
Luxembourg
 
 
Aon Insurance Agencies (Macau) Limited
 
Macau
 
 
Aon Benfield Malaysia Limited
 
Malaysia
 
 
Aon Hewitt Malaysia Sdn Bhd
 
Malaysia
 
 
Aon Insurance Brokers (Malaysia) Sdn Bhd
 
Malaysia
 
 
Aon Insurance Managers (Malta) PCC Limited
 
Malta
 
 
Aon Services (Malta) Ltd
 
Malta
 
 
White Rock Insurance (Europe) PCC Limited
 
Malta
 
 
White Rock Insurance (Netherlands) PCC Limited
 
Malta
 
 
Aon Hewitt Limited
 
Mauritius
 
 
Aon Mauritius Holdings
 
Mauritius
 
 
Glenrand MIB (Mauritius) (Pte) Ltd
 
Mauritius
 
 
Aon Affinity Mexico Agente de Seguros y de Fianzas, S.A. de C.V.
 
Mexico
 
 
Aon Affinity Mexico, S.A. de C.V.
 
Mexico
 
 
Aon Benfield Mexico Intermediario de Reaseguro, SA de CV
 
Mexico
 
 
Aon Life, Agente de Seguros, S.A. de C.V.
 
Mexico
 
 
Aon Mexico Business Support, SA de CV
 
Mexico
 
 
Aon Mexico Holdings, S. de R.L. de C.V.
 
Mexico
 
 
Aon Risk Solutions Agente de Seguros y de Fianzas, SA de CV
 
Mexico
 
 
Asevasa Mexico, S.A. de C.V.
 
Mexico
 
 
Hewitt Associates, S.C.
 
Mexico
 
 
Hewitt Beneficios Agente de Seguros y de Fianzas, S.A. de C.V.
 
Mexico
 
 
Aon Acore Sarl
 
Morocco
 
 
Casablanca Intermediation Company Sarl
 
Morocco
 
 
Aon Moçambique Corretores de Seguros, Limitada
 
Mozambique
 
 
Glenrand M I B (Moçambique) Corretores de Seguros, Limitada
 
Mozambique
 
 
Alexander & Alexander B.V.
 
Netherlands
 
 




 
 
 
Name
 
Country
 
State/Province
Alexander & Alexander Holding B.V.
 
Netherlands
 
 
Alpha Hypotheken B.V.
 
Netherlands
 
 
Aon 2 B.V.
 
Netherlands
 
 
Aon Americas Holdings B.V.
 
Netherlands
 
 
Aon APAC Holdings B.V.
 
Netherlands
 
 
Aon B.V.
 
Netherlands
 
 
Aon Benfield Netherlands C.V.
 
Netherlands
 
 
Aon CANZ Holdings B.V.
 
Netherlands
 
 
Aon Captive Services (Nederland) B.V.
 
Netherlands
 
 
Aon Cash Management B.V.
 
Netherlands
 
 
Aon Corporation EMEA B.V.
 
Netherlands
 
 
Aon Global Risk Consulting B.V.
 
Netherlands
 
 
Aon Groep Nederland B.V.
 
Netherlands
 
 
Aon Group Holdings International 1 B.V.
 
Netherlands
 
 
Aon Group Holdings International 2 B.V.
 
Netherlands
 
 
Aon Group International N.V.
 
Netherlands
 
 
Aon Hewitt Nederland C.V.
 
Netherlands
 
 
Aon Hewitt Risk & Financial Management B.V.
 
Netherlands
 
 
Aon Holdings B.V.
 
Netherlands
 
 
Aon Holdings International B.V.
 
Netherlands
 
 
Aon Holdings Mid Europe B.V.
 
Netherlands
 
 
Aon International Coöperatief U.A.
 
Netherlands
 
 
Aon Latam Holdings N.V.
 
Netherlands
 
 
Aon Lead QI B.V.
 
Netherlands
 
 
Aon Nederland C.V.
 
Netherlands
 
 
Aon Netherlands Operations B.V.
 
Netherlands
 
 
Aon Participations B.V.
 
Netherlands
 
 
Aon Risk Services EMEA B.V.
 
Netherlands
 
 
Aon Southern Europe B.V.
 
Netherlands
 
 
Aon Trust Services B.V.
 
Netherlands
 
 
B.V. Assurantiekantoor Langeveldt-Schroder
 
Netherlands
 
 
Bekouw Mendes C.V.
 
Netherlands
 
 
Beursstraat 1A B.V.
 
Netherlands
 
 
Bonnikeplein 18-22 B.V.
 
Netherlands
 
 
Boval-Flexis Pensioen B.V.
 
Netherlands
 
 
Celinvest Amsterdam B.V.
 
Netherlands
 
 
Claim&Care B.V.
 
Netherlands
 
 
COT Instituut voor Veiligheids-en Crisismanagement B.V.
 
Netherlands
 
 
De Admiraal B.V.
 
Netherlands
 
 
Dorhout Mees Assurantien B.V.
 
Netherlands
 
 
Exploitatiemaatschappij Beukenlaan 68-72 B.V.
 
Netherlands
 
 
Flexis Advies B.V.
 
Netherlands
 
 
Flexis Benefits Amsterdam B.V.
 
Netherlands
 
 
Flexis Benefits Zoetermeer B.V.
 
Netherlands
 
 
Flexis Holding B.V.
 
Netherlands
 
 
Hewitt Associates B.V.
 
Netherlands
 
 
Hewitt Associates Outsourcing B.V.
 
Netherlands
 
 
Houdstermaatschappij Industrieel Assurantiekantoor B.V.
 
Netherlands
 
 




 
 
 
Name
 
Country
 
State/Province
HR Financials Consulting B.V.
 
Netherlands
 
 
HR Financials Group B.V.
 
Netherlands
 
 
HR Financials Riskmanagement B.V.
 
Netherlands
 
 
IAK Financiele Dienstverlening B.V.
 
Netherlands
 
 
IAK Verzekeringen B.V.
 
Netherlands
 
 
IAK Volmacht B.V.
 
Netherlands
 
 
Jacobs & Brom B.V.
 
Netherlands
 
 
Kerkenbos 1061 B.V.
 
Netherlands
 
 
Kröller Assurantiën B.V.
 
Netherlands
 
 
Meeùs Assurantiën B.V.
 
Netherlands
 
 
Meeùs Consulting B.V.
 
Netherlands
 
 
Meeùs Facility B.V.
 
Netherlands
 
 
Meeùs Makelaars B.V.
 
Netherlands
 
 
Meeùs Onroerende Zaken B.V.
 
Netherlands
 
 
Niehoff Werning Assurantiën B.V.
 
Netherlands
 
 
Paalbergweg 2-4 B.V.
 
Netherlands
 
 
Pensioendesk Services B.V.
 
Netherlands
 
 
Sheppard Netherlands B.V.
 
Netherlands
 
 
Slaats International B.V.
 
Netherlands
 
 
Sperwer Assurantiën B.V.
 
Netherlands
 
 
UMG Assuradeuren B.V.
 
Netherlands
 
 
UMG Deelnemingen B.V.
 
Netherlands
 
 
UMG Verzekeringen B.V.
 
Netherlands
 
 
UNIROBE Groep B.V.
 
Netherlands
 
 
Unirobe Meeùs Groep B.V.
 
Netherlands
 
 
Unirobe Meeùs ICT B.V.
 
Netherlands
 
 
Wannet Speciale Verzekeringen B.V.
 
Netherlands
 
 
Aon Benfield New Zealand Limited
 
New Zealand
 
 
Aon Holdings New Zealand
 
New Zealand
 
 
Aon New Zealand
 
New Zealand
 
 
Aon New Zealand Group ULC
 
New Zealand
 
 
Aon Product Design and Development New Zealand Limited
 
New Zealand
 
 
Aon Saver Limited
 
New Zealand
 
 
Superannuation Management Nominees Limited
 
New Zealand
 
 
Aon Norway AS
 
Norway
 
 
Cut-e Nordic AS
 
Norway
 
 
Cut-e Norge AS
 
Norway
 
 
Aon Majan LLC
 
Oman
 
 
Aon Insurance Brokers (Pvt) Limited
 
Pakistan
 
 
Aon Benfield Panama, S.A.
 
Panama
 
 
Aon Broking Services, SA
 
Panama
 
 
Asevasa Caricam, S.A.
 
Panama
 
 
Asevasa Panama, S.A.
 
Panama
 
 
Aon Hewitt (PNG) Limited
 
Papua new Guinea
 
 
Aon Risk Services (PNG) Limited
 
Papua new Guinea
 
 
Aon Superannuation (PNG) Limited
 
Papua new Guinea
 
 
Aon Benfield Peru Corredores de Reaseguros SA
 
Peru
 
 
Aon Graña Peru Corredores de Seguros SA
 
Peru
 
 




 
 
 
Name
 
Country
 
State/Province
Aon Soluciones, S.A.C.
 
Peru
 
 
Aon Insurance and Reinsurance Brokers Philippines Inc.
 
Philippines
 
 
Aon Hewitt Sp. z o.o.
 
Poland
 
 
Aon Polska Services Sp. z o.o.
 
Poland
 
 
Aon Polska Sp. z o.o.
 
Poland
 
 
Aon Portugal - Consultores, Unipessoal, Lda.
 
Portugal
 
 
Aon Portugal - Corretores de Seguros, S.A.
 
Portugal
 
 
Aon Re Bertoldi - Corretagem de Resseguros, S.A.
 
Portugal
 
 
Aon Qatar LLC
 
Qatar
 
 
Aon Consulting Romania SRL
 
Romania
 
 
Aon Romania Broker de Asigurare - Reasigurare SRL
 
Romania
 
 
Aon Rus Insurance Brokers LLC
 
Russia
 
 
Aon Rus LLC
 
Russia
 
 
Agostini Insurance Brokers (St. Lucia) Limited
 
Saint Lucia
 
 
Aon Sint Maarten N.V.
 
Saint Martin
 
 
Aon Insurance Micronesia (Saipan) Inc.
 
Saipan (Micronesia)
 
 
Aon Hewitt Saudi Arabia LLC
 
Saudi Arabia
 
 
Aon Saudi Arabia LLC
 
Saudi Arabia
 
 
Alexander & Alexander (Asia) Holdings Pte. Ltd
 
Singapore
 
 
Aon Benfield Asia Pte. Limited
 
Singapore
 
 
Aon Hewitt Singapore Pte. Limited
 
Singapore
 
 
Aon Hewitt Wealth Management Pte. Limited
 
Singapore
 
 
Aon Insurance Agencies Pte. Ltd
 
Singapore
 
 
Aon Insurance Managers (Singapore) Pte. Ltd
 
Singapore
 
 
Aon Randolph Singapore Pte. Limited
 
Singapore
 
 
Aon Singapore (Broking Centre) Pte. Limited
 
Singapore
 
 
Aon Singapore Center for Innovation, Strategy and Management Pte. Limited
 
Singapore
 
 
Aon Singapore Pte. Limited
 
Singapore
 
 
Cut-e Consulting Singapore Pte. Limited
 
Singapore
 
 
Stenhouse (South East Asia) Pte. Limited
 
Singapore
 
 
Aon Benfield Bratislava s.r.o.
 
Slovak Republic
 
 
Aon Consulting South Africa (Pty) Limited
 
South Africa
 
 
Aon Holdings Sub-Sahara Africa (Pty) Limited
 
South Africa
 
 
Aon Limpopo (Pty) Limited
 
South Africa
 
 
Aon Re Africa (Pty) Limited
 
South Africa
 
 
Aon South Africa (Pty) Limited
 
South Africa
 
 
Aon Worldaware (Pty) Limited
 
South Africa
 
 
Claims Fulfilment Company (Pty) Limited
 
South Africa
 
 
Mafube Risk and Insurance Consultants (Pty) Limited
 
South Africa
 
 
Aon Benfield Iberia Correduria de Reaseguros, S.A.U.
 
Spain
 
 
Aon Gil y Carvajal, S.A.U. Correduria de Seguros
 
Spain
 
 
Aon Hewitt España, S.A.U.
 
Spain
 
 
Aon Management Solutions, S.A.U.
 
Spain
 
 
Aon Marketing Directo, S.A.U.
 
Spain
 
 
Aon Southern Europe y Cia, S.L.
 
Spain
 
 
Asevasa Asesoramiento y Valoraciones, S.A.U.
 
Spain
 
 
Fundación Aon España
 
Spain
 
 
Grupo Innovac Sociedad Correduria de Seguros S.A.
 
Spain
 
 




 
 
 
Name
 
Country
 
State/Province
One Underwriting Agencia de Suscripción S.L
 
Spain
 
 
Aon Swaziland (Pty) Ltd
 
Swaziland
 
 
Aon Global Risk Consulting AB
 
Sweden
 
 
Aon Hewitt AB
 
Sweden
 
 
Aon Sweden AB
 
Sweden
 
 
Cut-e Sverige AB
 
Sweden
 
 
SINSER Holding AB
 
Sweden
 
 
Aon Insurance Managers (Switzerland) AG
 
Switzerland
 
 
Aon Schweiz AG
 
Switzerland
 
 
Inpoint Switzerland GmbH
 
Switzerland
 
 
PWZ AG
 
Switzerland
 
 
Stroz Friedberg GmbH
 
Switzerland
 
 
Unidelta AG
 
Switzerland
 
 
Aon Management Consulting Taiwan Limited
 
Taiwan
 
 
Aon Taiwan Limited
 
Taiwan
 
 
Aon Tanzania Limited
 
Tanzania
 
 
Aon (Thailand) Limited
 
Thailand
 
 
Aon Consulting (Thailand) Limited
 
Thailand
 
 
Aon Group (Thailand) Limited
 
Thailand
 
 
Aon Hewitt (Thailand) Limited
 
Thailand
 
 
Aon Re (Thailand) Limited
 
Thailand
 
 
Aon Risk Services (Thailand) Limited
 
Thailand
 
 
A.B. Insurances Limited
 
Trinidad and Tobago
 
 
AIB Services Limited
 
Trinidad and Tobago
 
 
Aon Energy Caribbean Limited
 
Trinidad and Tobago
 
 
Cardea Health Solutions Limited
 
Trinidad and Tobago
 
 
Aon Danismanlik Hizmetleri A.S.
 
Turkey
 
 
Aon Hewitt Danismanlik A.S.
 
Turkey
 
 
Aon Sigorta ve Reasurans Brokerligi ve A.S.
 
Turkey
 
 
Acumen Credit Insurances Brokers Limited
 
UK
 
 
Affinity Group Insurance Services Limited
 
UK
 
 
Agility Credit Insurance Brokers Limited
 
UK
 
 
Alexander Clay
 
UK
 
 
Aon 180412 Limited (in liquidation)
 
UK
 
 
Aon Adjudication Services Limited
 
UK
 
 
Aon ANZ Holdings Limited
 
UK
 
 
Aon Benfield Limited
 
UK
 
 
Aon Consulting Financial Services Limited
 
UK
 
 
Aon Consulting Limited
 
UK
 
 
Aon DC Trustee Limited
 
UK
 
 
Aon Delta UK Limited
 
UK
 
 
Aon Global Holdings 1 Limited
 
UK
 
 
Aon Global Holdings 2 Limited
 
UK
 
 
Aon Global Holdings 3 Limited
 
UK
 
 
Aon Global Holdings Limited
 
UK
 
 
Aon Global Operations Limited
 
UK
 
 
Aon Hewitt Limited
 
UK
 
 
Aon Hewitt US Holdings Limited
 
UK
 
 




 
 
 
Name
 
Country
 
State/Province
Aon Holdings Limited
 
UK
 
 
Aon Overseas Holdings Limited
 
UK
 
 
Aon Pension Trustees Limited
 
UK
 
 
Aon Risk Services UK Limited
 
UK
 
 
Aon Securities Limited
 
UK
 
 
Aon Southern Europe UK Limited
 
UK
 
 
Aon Trust Corporation Limited
 
UK
 
 
Aon UK Group Limited
 
UK
 
 
Aon UK Holdings Intermediaries Limited
 
UK
 
 
Aon UK Limited
 
UK
 
 
Aon UK Trustees Limited
 
UK
 
 
Aon US & International Holdings Limited
 
UK
 
 
Bacon & Woodrow Partnerships Limited
 
UK
 
 
Bain Hogg Group Limited (in liquidation)
 
UK
 
 
Bankassure Insurance Services Limited
 
UK
 
 
Beaubien Finance Limited
 
UK
 
 
Beaubien UK Finance Limited
 
UK
 
 
Benton Finance Limited
 
UK
 
 
Contractsure Limited
 
UK
 
 
CoSec 2000 Limited
 
UK
 
 
Credit Insurance Brokers (Reynolds) Limited
 
UK
 
 
Cut-e (UK) Limited
 
UK
 
 
Doveland Services Limited
 
UK
 
 
E. W. Blanch Holdings Limited
 
UK
 
 
E. W. Blanch Investments Limited
 
UK
 
 
Eurotempest Limited
 
UK
 
 
Farmsure Limited
 
UK
 
 
Gotham Digital Science Limited
 
UK
 
 
Hall Rhodes Holdings Limited
 
UK
 
 
Hall Rhodes Limited
 
UK
 
 
Henderson Corporate Insurance Brokers Limited
 
UK
 
 
Henderson Insurance Brokers Limited
 
UK
 
 
Henderson Insurance Partnership Limited
 
UK
 
 
Henderson Risk Management Limited
 
UK
 
 
Hewitt Associates Outsourcing Limited
 
UK
 
 
Hewitt Risk Management Services Limited
 
UK
 
 
Hogg Group Limited
 
UK
 
 
Insuractive Limited
 
UK
 
 
International Space Brokers Europe Limited
 
UK
 
 
International Space Brokers Limited
 
UK
 
 
Jenner Fenton Slade Limited
 
UK
 
 
John Reynolds & Company (Credit Insurance) Limited
 
UK
 
 
John Reynolds & Company (Insurances) Limited
 
UK
 
 
John Reynolds & Company (Life & Pensions) Limited
 
UK
 
 
Krumlin Hall Limited
 
UK
 
 
McLagan (Aon) Limited
 
UK
 
 
Minet Consultancy Services Limited
 
UK
 
 
Minet Group
 
UK
 
 




 
 
 
Name
 
Country
 
State/Province
NBS Nominees Limited
 
UK
 
 
Optimum Risk Solutions Limited
 
UK
 
 
P.G. Bradley & Co Limited
 
UK
 
 
Rasini Vigano Limited
 
UK
 
 
Richard Kiddle (Insurance Brokers) Limited
 
UK
 
 
SLE Worldwide Limited
 
UK
 
 
Sports Insure Limited
 
UK
 
 
Stroz Friedberg Limited
 
UK
 
 
Suresport Limited
 
UK
 
 
The Aon MasterTrustee Limited
 
UK
 
 
The John Reynolds Company Limited
 
UK
 
 
Townsend Group Europe Limited
 
UK
 
 
UK Credit Insurance Specialists Limited
 
UK
 
 
Denney O'Hara (Life & Pensions) Limited
 
UK
 
 
Aon Ukraine LLC
 
Ukraine
 
 
Aon (DIFC) Gulf Limited
 
United Arab Emirates
 
 
Aon Hewitt Middle East Limited
 
United Arab Emirates
 
 
Aon Middle East Co LLC
 
United Arab Emirates
 
 
Aon Retirement Solutions Limited
 
United Arab Emirates
 
 
Cut-e Consult DMCC
 
United Arab Emirates
 
 
Stroz Friedberg Risk Management Limited
 
United Arab Emirates
 
 
Aon Benfield Middle East Limited
 
United Arab Emirates - DIFC
 
 
Aon Benfield Latin America SA
 
Uruguay
 
 
Marinaro Dundas SA
 
Uruguay
 
 
Access Plans USA, Inc.
 
USA
 
Oklahoma
Affinity Insurance Services, Inc.
 
USA
 
Pennsylvania
AIS Affinity Insurance Agency, Inc.
 
USA
 
California
AIS Insurance Agency, Inc.
 
USA
 
Washington
Alexander Reinsurance Intermediaries, Inc.
 
USA
 
New York
Allen Insurance Associates, Inc.
 
USA
 
California
Alliance HealthCard of Florida, Inc.
 
USA
 
Georgia
Alliance HealthCard, Inc.
 
USA
 
Georgia
Allied Group Holdings LLC
 
USA
 
Delaware
Allied North America Insurance Brokerage of California, LLC
 
USA
 
Delaware
Allied North America Insurance Brokerage of New York, LLC
 
USA
 
Delaware
Allied North America Insurance Brokerage of Texas, LLC
 
USA
 
Delaware
Allied Risk Solutions, LLC
 
USA
 
Delaware
American Insurance Services Corp.
 
USA
 
Texas
American Safety Consultants, LLC
 
USA
 
Delaware
American Special Risk Insurance Company
 
USA
 
Delaware
AMXH, LLC
 
USA
 
Delaware
Aon Advisors, Inc.
 
USA
 
Virginia
Aon Advisory Services Inc.
 
USA
 
Delaware
Aon Aviation, Inc.
 
USA
 
Illinois
Aon Benefit Solutions Inc.
 
USA
 
Oklahoma
Aon Benfield Fac Inc.
 
USA
 
Illinois
Aon Benfield Global, Inc.
 
USA
 
Delaware
Aon Benfield Inc.
 
USA
 
Illinois




 
 
 
Name
 
Country
 
State/Province
Aon Benfield Puerto Rico Inc.
 
USA
 
Puerto Rico
Aon Brazil Holdings, LLC
 
USA
 
Delaware
Aon Capital Managers, LLC
 
USA
 
Delaware
Aon Capital Partners, Inc.
 
USA
 
Delaware
Aon Chile Holdings, LLC
 
USA
 
Delaware
Aon Consulting & Insurance Services
 
USA
 
California
Aon Consulting Worldwide, Inc.
 
USA
 
Maryland
Aon Consulting, Inc.
 
USA
 
New Jersey
Aon Consulting, Inc.
 
USA
 
New York
Aon Corporation
 
USA
 
Delaware
Aon Finance US 1, LLC
 
USA
 
Delaware
Aon Finance US 2, LLC
 
USA
 
Delaware
Aon Financial & Insurance Solutions, Inc.
 
USA
 
California
Aon Global Market Solutions, Inc.
 
USA
 
Tennessee
Aon Group, Inc.
 
USA
 
Maryland
Aon Hewitt Health Market Insurance Solutions Inc.
 
USA
 
California
Aon Hewitt Investment Consulting, Inc.
 
USA
 
Illinois
Aon Human Capital Services, LLC
 
USA
 
Delaware
Aon Insurance Managers (Puerto Rico) Inc.
 
USA
 
Puerto Rico
Aon Insurance Managers (USA) Inc.
 
USA
 
Vermont
Aon Insurance Managers (USVI), Inc.
 
USA
 
US Virgin Islands
Aon International Energy, Inc.
 
USA
 
Texas
Aon International Holdings, Inc.
 
USA
 
Maryland
Aon Life Agency of Texas, Inc.
 
USA
 
Texas
Aon Life Insurance Company
 
USA
 
Vermont
Aon Mexico Holdings, LLC
 
USA
 
Delaware
Aon National Flood Services, Inc.
 
USA
 
Delaware
Aon NFS Holdings, Inc.
 
USA
 
Delaware
Aon PHI Acquisition Corporation of California
 
USA
 
California
Aon Premium Finance, LLC
 
USA
 
Delaware
Aon Private Risk Management Insurance Agency, Inc.
 
USA
 
Illinois
Aon Private Risk Management of California Insurance Agency, Inc.
 
USA
 
California
Aon Property Risk Consulting, Inc.
 
USA
 
New York
Aon Realty Services, Inc.
 
USA
 
Pennsylvania
Aon Recovery, Inc.
 
USA
 
Delaware
Aon Retirement Plan Advisors, LLC
 
USA
 
Delaware
Aon Risk Consultants, Inc.
 
USA
 
Illinois
Aon Risk Insurance Services West, Inc.
 
USA
 
California
Aon Risk Services (Holdings) of Latin America, Inc.
 
USA
 
Delaware
Aon Risk Services (Holdings) of the Americas, Inc.
 
USA
 
Illinois
Aon Risk Services Central, Inc.
 
USA
 
Illinois
Aon Risk Services Companies, Inc.
 
USA
 
Maryland
Aon Risk Services International (Holdings) Inc.
 
USA
 
Delaware
Aon Risk Services Northeast, Inc.
 
USA
 
New York
Aon Risk Services South, Inc.
 
USA
 
North Carolina
Aon Risk Services Southwest, Inc.
 
USA
 
Texas
Aon Risk Services, Inc. of Florida
 
USA
 
Florida
Aon Risk Services, Inc. of Hawaii
 
USA
 
Hawaii




 
 
 
Name
 
Country
 
State/Province
Aon Risk Services, Inc. of Maryland
 
USA
 
Maryland
Aon Risk Services, Inc. of Washington, D.C.
 
USA
 
District of Columbia
Aon Risk Solutions of Puerto Rico, Inc.
 
USA
 
Puerto Rico
Aon Risk Technologies, Inc.
 
USA
 
Delaware
Aon Securities Inc.
 
USA
 
New York
Aon Service Corporation
 
USA
 
Illinois
Aon Services Group, Inc.
 
USA
 
Delaware
Aon Special Risk Resources, Inc.
 
USA
 
Delaware
Aon Trust Company
 
USA
 
Illinois
Aon Underwriting Managers, Inc.
 
USA
 
Delaware
Aon US Holdings 2, Inc.
 
USA
 
Delaware
Aon US Holdings, Inc.
 
USA
 
Delaware
Aon Ward Financial Corporation
 
USA
 
Ohio
Aon/Albert G. Ruben Insurance Services, Inc.
 
USA
 
California
ARM International Corp.
 
USA
 
New York
ARM International Insurance Agency Corp.
 
USA
 
Ohio
ARMRISK CORP.
 
USA
 
New Jersey
ASPN Insurance Agency, LLC
 
USA
 
Delaware
Association of Rural and Small Town Americans
 
USA
 
Missouri
Assurance Licensing Services, Inc.
 
USA
 
Illinois
Atlantic Star Administrators LLC
 
USA
 
Delaware
Atlantic Star Intermediaries, LLC
 
USA
 
Delaware
B E P International Corp.
 
USA
 
New Jersey
Benefit Marketing Solutions, L.L.C.
 
USA
 
Oklahoma
Benfield Advisory Inc.
 
USA
 
Delaware
Benfield Finance (London) LLC
 
USA
 
Delaware
Benfield Finance (Westport) LLC
 
USA
 
Delaware
Blanch Americas Inc.
 
USA
 
Delaware
BMS Insurance Agency, L.L.C.
 
USA
 
Oklahoma
Bowes & Company, Inc., of New York
 
USA
 
New York
Cammack Health LLC
 
USA
 
New York
Cananwill Corporation
 
USA
 
Delaware
Cananwill, Inc.
 
USA
 
California
Cananwill, Inc.
 
USA
 
Pennsylvania
CICA SPE, LLC
 
USA
 
Delaware
CEREP III Secondary Manager, LLC
 
USA
 
Delaware
CIF-V GP, LLC
 
USA
 
Delaware
CIF-H GP, LLC
 
USA
 
Delaware
CFSSG Real Estate Partners I, LLC
 
USA
 
Delaware
CFSSG Real Estate Partners II, LLC
 
USA
 
Delaware
Citadel Insurance Managers, Inc.
 
USA
 
California
Coalition for Benefits Equality and Choice
 
USA
 
California
Corporate Investigative Solutions, Inc.
 
USA
 
New Jersey
Crawley, Warren (U.S.A.) Inc.
 
USA
 
Massachusetts
Custom Benefit Programs, Inc.
 
USA
 
New Jersey
cut-e USA Inc.
 
USA
 
New York
E.W. Blanch Capital Risk Solutions, Inc.
 
USA
 
Delaware
E.W. Blanch Insurance Services Inc.
 
USA
 
Delaware




 
 
 
Name
 
Country
 
State/Province
E.W. Blanch International Inc.
 
USA
 
Delaware
Elysium Digital IP Products, LLC
 
USA
 
Delaware
Elysium Digital, L.L.C.
 
USA
 
Delaware
Ennis Knupp Secondary Market Services, LLC
 
USA
 
Delaware
Financial & Professional Risk Solutions, Inc.
 
USA
 
Illinois
Futurity Group, Inc.
 
USA
 
Nevada
Gateway Alternatives, L.L.C.
 
USA
 
Delaware
Global Insurance Strategies, LLC
 
USA
 
Delaware
Gotham Digital Science, LLC
 
USA
 
Delaware
Grant Park Capital, LLC
 
USA
 
Delaware
GTCR/AAM Blocker Corp.
 
USA
 
Delaware
HCI Townsend USA Fund Managers LLC
 
USA
 
Delaware
Health Index Advisors LLC
 
USA
 
Delaware
Healthy Paws Pet Insurance LLC
 
USA
 
Washington
Hewitt Associates Public Sector Consulting LLC
 
USA
 
Illinois
Hewitt Insurance Brokerage LLC
 
USA
 
Delaware
Hewitt Insurance, Inc.
 
USA
 
Puerto Rico
Hewitt International Holdings LLC
 
USA
 
Delaware
Hogg Robinson North America, Inc.
 
USA
 
Delaware
Holdco #1, Inc.
 
USA
 
Delaware
Holdco #2, Inc.
 
USA
 
Delaware
Huntington T. Block Insurance Agency, Inc.
 
USA
 
District of Columbia
Impact Forecasting, L.L.C.
 
USA
 
Illinois
INPOINT, INC.
 
USA
 
Illinois
International Accident Facilities, Inc.
 
USA
 
Massachusetts
International Claims Administrators, Inc.
 
USA
 
Kansas
International Risk Management (Americas), Inc.
 
USA
 
Ohio
International Space Brokers, Inc.
 
USA
 
Virginia
IRM/GRC Holding Inc.
 
USA
 
Delaware
JDPT Manager, LLC
 
USA
 
Delaware
J H Minet Puerto Rico Inc.
 
USA
 
Puerto Rico
Johnson Rooney Welch, Inc.
 
USA
 
California
K & K Insurance Group of Florida, Inc.
 
USA
 
Florida
K & K Insurance Group, Inc.
 
USA
 
Indiana
K2 Technologies Inc.
 
USA
 
California
KVT GP, LLC
 
USA
 
Delaware
Lake Tahoe GP, LLC
 
USA
 
Delaware
Lake Tahoe II GP, LLC
 
USA
 
Delaware
Lake Tahoe III GP, LLC
 
USA
 
Delaware
Lightbox Technologies, Inc.
 
USA
 
Delaware
McLagan Partners Asia, Inc.
 
USA
 
Delaware
McLagan Partners, Inc.
 
USA
 
Delaware
Membership Leasing Trust
 
USA
 
Delaware
Minet Holdings Inc.
 
USA
 
New York
Minet Re North America, Inc.
 
USA
 
Georgia
Modern Survey, Inc.
 
USA
 
Minnesota
Muirfield Underwriters, Limited
 
USA
 
Delaware
NFS Edge Insurance Agency, Inc.
 
USA
 
Florida




 
 
 
Name
 
Country
 
State/Province
Paragon Strategic Solutions Inc.
 
USA
 
Delaware
Penn Square I, LLC
 
USA
 
Delaware
Penn Square II, LLC
 
USA
 
Delaware
Penn Square Manager 1, LLC
 
USA
 
Delaware
Penn Square Manager II, LLC
 
USA
 
Delaware
PGOF I, LLC
 
USA
 
Delaware
PGOF Manager 1, LLC
 
USA
 
Ohio
Premier Auto Finance, Inc.
 
USA
 
Delaware
Private Equity Partnership Structures I, LLC
 
USA
 
Delaware
Project Technologies International L.L.C.
 
USA
 
Delaware
Protective Marketing Enterprises, Inc.
 
USA
 
Tennessee
Redwoods Dental Underwriters, Inc.
 
USA
 
North Carolina
SA Special Situations General Partner, LLC
 
USA
 
Delaware
Scritch Inc.
 
USA
 
Texas
Silver Mountain Management A/Q, LLC
 
USA
 
Ohio
Silver Mountain Management T, LLC
 
USA
 
Ohio
Specialty Benefits, Inc.
 
USA
 
Indiana
Strategic Manager-III, LLC
 
USA
 
Delaware
Stroz Friedberg Electronic Discovery, Inc.
 
USA
 
New York
Stroz Friedberg Inc.
 
USA
 
Delaware
Stroz Friedberg, LLC
 
USA
 
New York
T.J.E. Management, LLC
 
USA
 
Minnesota
The Key West Saxon Group, LLC
 
USA
 
Florida
The Townsend Group, LLC
 
USA
 
Ohio
Townsend Alpha Manager I, LLC
 
USA
 
Delaware
Townsend Alpha Manager II, LLC
 
USA
 
Delaware
Townsend Alpha Manager III, LLC
 
USA
 
Delaware
Townsend Group Advisors, LLC
 
USA
 
Delaware
Townsend Holdings LLC
 
USA
 
Delaware
Townsend REF GP, LLC
 
USA
 
Delaware
Townsend SO Manager I, LLC
 
USA
 
Delaware
TownSquare Alpha Manager I-A, LLC
 
USA
 
Delaware
TTG BRPTP GP, LLC
 
USA
 
Delaware
TTG Core Plus Investments, LLC
 
USA
 
Delaware
TTG German Investments I, LLC
 
USA
 
Ohio
TTG Investments I, L.L.C.
 
USA
 
Delaware
TTG Investments II, LLC
 
USA
 
Delaware
TTG Irish Investments I, LLC
 
USA
 
Delaware
TTG Manager, LLC
 
USA
 
Delaware
TTG Silver Mountain, LLC
 
USA
 
Ohio
Underwriters Marine Services, Inc.
 
USA
 
Louisiana
VSC SPE, LLC
 
USA
 
Delaware
Ward Financial Group, Inc.
 
USA
 
Ohio
West Lake General Partner, LLC
 
USA
 
Delaware
Wexford Underwriting Managers, Inc.
 
USA
 
Delaware
White Rock USA Limited
 
USA
 
Vermont
William Gallagher Associates of New Jersey, Inc.
 
USA
 
New Jersey
Worldwide Integrated Services Company
 
USA
 
Texas




 
 
 
Name
 
Country
 
State/Province
Wrapid Specialty, Inc.
 
USA
 
California
WT Government Services, LLC
 
USA
 
Delaware
WT Technologies, LLC
 
USA
 
Delaware
Administradora Aon, C.A.
 
Venezuela
 
 
Aon Group Venezuela, Corretaje de Reaseguros, C.A.
 
Venezuela
 
 
Aon Risk Services Venezuela, Corretaje de Seguros, C.A.
 
Venezuela
 
 
Aon Vietnam Limited
 
Vietnam
 
 
 





Exhibit 23
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We consent to the incorporation by reference in the following Registration Statements:
Registration Statement
 
 
Form
 
Number
 
Purpose
S-8
 
333-55773
 
Pertaining to Aon's stock award plan, stock option plan, and employee stock purchase plan
 
 
 
 
 
S-4
 
333-168320
 
Pertaining to the registration of 4,545,566 shares of common stock registered on Post Effective Amendment No. 1 related to the Amended and Restated Global Stock and Incentive Compensation Plan of Hewitt Associates, Inc.
 
 
 
 
 
S-8
 
333-103344
 
Pertaining to the Aon Stock Incentive Plan
 
 
 
 
 
S-8
 
333-106584
 
Pertaining to Aon's deferred compensation plan
 
 
 
 
 
S-8
 
333-145928
 
Pertaining to the Aon Stock Incentive Plan
 
 
 
 
 
S-8
 
333-145930
 
Pertaining to the registration of common stock underlying equity securities issued to Aon's president and chief executive officer
 
 
 
 
 
S-8
 
333-174788
 
Pertaining to Aon's 2011 stock incentive plan and 2011 employee stock purchase plan
 
 
 
 
 
S-8
 
333-178906
 
Pertaining to Aon's savings plan
 
 
 
 
 
S-4
 
333-178991
 
Pertaining to the registration of 355,110,708 Class A Ordinary Shares of Aon Global Limited, and in the related Proxy Statement / Prospectus of Aon Global and Aon Corporation contained therein
 
 
 
 
 
S-8
 
333-184999
 
Pertaining to Aon plc Company Share Save Plan
 
 
 
 
 
S-8
 
333-199759
 
Pertaining to the registration of an additional 9,000,000 Class A Ordinary Shares to be issued pursuant to the Aon plc 2011 Incentive Plan
S-3
 
333-206759
 
Pertaining to the registration of debt securities, guarantees, preference shares, Class A Ordinary Shares, Convertible Securities, share purchase contracts and share purchase units of Aon plc and debt securities and guarantees of Aon Corporation
 
 
 
 
 
of our reports dated February 20, 2018 , with respect to the consolidated financial statements of Aon plc and the effectiveness of internal control over financial reporting of Aon plc, included in this Annual Report (Form 10-K) for the year ended December 31, 2017 .

/s/ ERNST & YOUNG LLP

Chicago, Illinois
February 20, 2018





Exhibit 31.1
CERTIFICATIONS

I, Gregory C. Case, the Chief Executive Officer of Aon plc, certify that:

1.
I have reviewed this annual report on Form 10-K of Aon plc;
2.
Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.
Based on my knowledge, the financial statements and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.
The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
(a)
Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
(b)
Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
(c)
Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
(d)
Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and
5.
The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):
(a)
All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and
(b)
Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.
 
 
 
/s/ GREGORY C. CASE
Date:
February 20, 2018
 
Gregory C. Case
Chief Executive Officer




Exhibit 31.2
CERTIFICATIONS

I, Christa Davies, the Chief Financial Officer of Aon plc, certify that:

1.
I have reviewed this annual report on Form 10-K of Aon plc;
2.
Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.
Based on my knowledge, the financial statements and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.
The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
(a)
Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
(b)
Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
(c)
Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
(d)
Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and
5.
The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):
(a)
All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and
(b)
Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.
 
 
 
/s/ CHRISTA DAVIES
Date:
February 20, 2018
 
Christa Davies
Chief Financial Officer





Exhibit 32.1

Certification Pursuant to Section 1350 of Chapter 63
of Title 18 of the United States Code
I, Gregory C. Case, the Chief Executive Officer of Aon plc (the "Company"), certify that (i) the Annual Report on Form 10-K of the Company for the year ended December 31, 2017 (the "Report") fully complies with the requirements of Section 13(a) or 15(d), as applicable, of the Securities Exchange Act of 1934, as amended; and (ii) the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
 
 
/s/ GREGORY C. CASE
 
 
Gregory C. Case
Chief Executive Officer
 
 
February 20, 2018








Exhibit 32.2

Certification Pursuant to Section 1350 of Chapter 63
of Title 18 of the United States Code
I, Christa Davies, the Chief Financial Officer of Aon plc (the "Company"), certify that (i) the Annual Report on Form 10-K of the Company for the year ended December 31, 2017 (the "Report") fully complies with the requirements of Section 13(a) or 15(d), as applicable, of the Securities Exchange Act of 1934, as amended; and (ii) the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
 
 
/s/ CHRISTA DAVIES
 
 
Christa Davies
Chief Financial Officer
 
 
February 20, 2018