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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 20-F

(Mark One)

☐    REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934

OR

☒    ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 for the fiscal year ended March 31, 2022

OR

☐    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 OR

☐    SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Date of event requiring this shell company report

Commission file number: 001-394771799983

GLOBAL BLUE GROUP HOLDING AG

(Exact name of Registrant as specified in its charter)

Switzerland

(Jurisdiction of incorporation)

Zürichstrasse 38, 8306 Brüttisellen, Switzerland
+41 22 363 77 40
(Address of principal executive offices)

Jeremy Henderson-Ross
Tel: +41 22 363 77 40
Route des Fléchères 7A
1274 Signy
Switzerland
(Name, Telephone, E-mail and/or Facsimile number and Address of Company Contact Person)

Copies to:

Kenneth B. Wallach
Xiaohui (Hui) Lin
1



Simpson Thacher & Bartlett LLP
425 Lexington Avenue
New York, New York 10017
(212) 455-2000

Securities registered or to be registered pursuant to Section 12(b) of the [Act]:
 Title of each classTrading SymbolName of ea ch exchange on which registered
Ordinary Shares, nominal value CHF 0.01 per shareGBNew York Stock Exchange
Warrants to purchase ordinary shares
GB.WT
New York Stock Exchange
Securities registered or to be registered pursuant to Section 12(g) of the Act:

None

Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act:

None

Indicate the number of outstanding shares of each of the issuer’s classes of capital stock or common stock as of the close of the period covered by the annual report.

Ordinary shares: 180,626,224

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the U.S. Securities Act of 1933, as amended.

☐ Yes    ☒ No

If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 (the “Exchange Act”).

☐ Yes    ☒ No

Note – Checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 from their obligations under those Sections.

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

☒ Yes    ☐ No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).

☒ Yes    ☐ No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or an emerging growth company. See definition of “large accelerated filer,” “accelerated filer,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
2



Large accelerated filer ☐ Accelerated filer ☐
Non-accelerated filer ☒
Emerging growth company ☒

If an emerging growth company that prepares its financial statements in accordance with US GAAP, indicate by checkmark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

☐ Yes    ☒ No
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 USC. 7262(b)) by the registered public accounting firm that prepared or issued its audit report

☐ Yes    ☒ No

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:

US GAAPInternational Financial Reporting StandardsOther
as issued by the International Accounting Standards Board
                                         
If “Other” has been checked in response to the previous question indicate by check mark which financial statement item the registrant has elected to follow.

☐ Item 17    ☐ Item 18

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

☐ Yes    ☒ No

3



GLOBAL BLUE GROUP HOLDING AG

TABLE OF CONTENTS
PAGE
Item 1.
     B. Advisers
     C. Auditors
Item 2.
Item 3.
     A. [Reserved]
     D. Risk Factors
Item 4.
Item 4A.
Item 5.
Item 6.
     B. Compensation
     D. Employees
Item 7.
Item 8.
Item 9.
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     C. Markets
     E. Dilution
Item 10.
     E. Taxation
Item 11.
Item 12.
Item 13.
Item 14.
Item 15.
Item 16A.
Item 16B.
Item 16C.
Item 16D.
Item 16E.
Item 16F.
Item 16G.
Item 16H.
Item 16I.
Item 17.
Item 18.
Item 19.

4



Forward-looking statements
Some of the statements in this Annual Report on Form 20-F constitute forward-looking statements that do not directly or exclusively relate to historical facts. You should not place undue reliance on such statements because they are subject to numerous uncertainties and factors relating to our operations and business environment, all of which are difficult to predict and many of which are beyond our control. Forward-looking statements include information concerning our possible or assumed future results of operations, including descriptions of our business strategy. These statements are often, but not always, made through the use of words or phrases such as “believe,” “anticipate,” “could,” “may,” “would,” “should,” “intend,” “plan,” “potential,” “predict,” “will,” “expect,” “estimate,” “project,” “positioned,” “strategy,” “outlook” and similar expressions. All such forward-looking statements involve estimates and assumptions that are subject to risks, uncertainties and other factors that could cause actual results to differ materially from the results expressed in the statements. Among the key factors that could cause actual results to differ materially from those projected in the forward-looking statements are those described below in the “Summary Risk Factors,” in “Item 3. Key Information—D. Risk Factors” and elsewhere in this Annual Report on Form 20-F and those described from time to time in our future reports to be filed with the Securities and Exchange Commission (the “SEC”).
These risks could cause actual results to differ materially from those implied by forward-looking statements in this Annual Report on Form 20-F.
You are cautioned not to place undue reliance on these forward-looking statements that speak only as of the date hereof. New risks and uncertainties come up from time to time, and it is impossible for us to predict these events or how they may affect us. We do not undertake any obligation to update or revise any forward-looking statements after the date of this Annual Report on Form 20-F, whether as a result of new information, future events or otherwise, except as required by law. In light of these risks and uncertainties, you should keep in mind that any event described in a forward-looking statement made in this Annual Report on Form 20-F or elsewhere might not occur.















5



Summary Risk Factors
Investing in Global Blue’s securities entails a high degree of risk as more fully described under “Risk Factors”. You should carefully consider such risks before deciding to invest in Global Blue’s securities. These risks include, among others:
Global Blue is subject to currency exchange rate risk in the conduct of its business;
Global Blue’s business is highly dependent on international travel;
Global Blue’s business is dependent on the overall level of consumer spending, which is affected by general economic conditions and spending patterns;
The COVID-19 pandemic has resulted in significantly decreased activity in the international travel and extra-regional shopping sectors and, as a result, has had and are expected to continue to have a significant negative impact on Global Blue;
Global Blue’s success is dependent on the skills, experience and efforts of its senior management and key personnel, and any COVID-19 cost-saving measures undertaken by Global Blue may negatively impact its business;
Global Blue’s net working capital is sensitive to short-term, month-to-month volume growth, and any rapid volume growth associated with the recovery from the COVID-19 pandemic or for any other reason unrelated to the pandemic would lead to a short-term, temporary surge of its net working capital;
A decrease in Value-Added Tax (“VAT”) rates or changes in VAT or VAT refund policies in countries in which Global Blue operates could negatively affect Global Blue’s business;
Changes in the regulatory environment, licensing requirements and government agreements could adversely affect Global Blue’s business;
Global Blue must continually adapt and enhance its existing technology offerings and ensure continued resilience and uptime of its underlying technology platform to remain competitive in its industry;
Global Blue operates in a competitive market and Global Blue may lose merchant accounts to Global Blue’s competitors;
Global Blue’s business may be adversely affected by disintermediation of Tax-Free Shopping (“TFS”) processes;
Price harmonization or convergence between destination markets and home markets may adversely affect Global Blue’s business;
Global Blue is subject to taxation in multiple jurisdictions, which is complex and often requires making subjective determinations subject to scrutiny by, and disagreements with, tax regulators;
Adverse competition law rulings could restrict Global Blue’s ability to expand or to operate its business as it wishes and could expose Global Blue to fines or other penalties;
The integrity, reliability and efficiency of Global Blue’s internal controls and procedures may not be guaranteed;
Global Blue’s TFS business is dependent on its airport concessions and agreements with agents;
Global Blue operates in emerging markets and is exposed to risks associated with operating in such markets;
Global Blue`s business, results of operations and financial condition may be adversely impacted by the ongoing conflict between Russia and Ukraine;
Global Blue may be adversely affected by risks associated with strategic arrangements or investments in joint ventures with third parties;
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Failure to identify external business opportunities or realize the expected benefits from our strategic acquisitions;
Global Blue’s business is subject to loss through physical disaster, data security breach, computer malfunction or sabotage;
Global Blue’s Added-Value Payment Solutions (“AVPS”) business relies on relationships with financial institutions that process credit or debit card payments on behalf of a merchant (“Acquirer(s)”) and on the involvement of card schemes;
Global Blue is subject to counterparty risk and credit risk;
Global Blue is subject to losses from fraud, theft and employee error;
Global Blue may not be able to attract, integrate, manage and retain qualified personnel or key employees;
Global Blue is subject to complex and stringent data protection and privacy laws and regulations;
Global Blue’s business is subject to anti-money laundering, sanctions and anti-bribery regulations and related compliance costs and third-party risks;
Global Blue is subject to risks relating to intellectual property;
Litigation or investigations involving Global Blue could result in material settlements, fines or penalties;
Failure to comply with the covenants or other obligations contained in the Facilities Agreement could result in an event of default;
Global Blue relies on its operating subsidiaries to provide it with funds necessary to meet Global Blue’s financial obligations and Global Blue’s ability to pay dividends may be constrained;
Global Blue’s indebtedness imposes restrictions on Global Blue’s business;
Global Blue’s inability to generate sufficient cash flow could affect its ability to execute its strategic plans;
Global Blue is exposed to interest rate, currency translation and transaction risks;
Global Blue’s consolidated financial statements include significant intangible assets which could be impaired;
Silver Lake is able to exert control over Global Blue;
For so long as Global Blue Currency Choice Italia S.r.l. holds a license from the Bank of Italy, acquiring a direct or indirect substantial stake in Global Blue’s share capital may require the prior consent of, or post-closing notification to, the Bank of Italy and may be subjected to restrictions and other requirements;
Security-holders have limited ability to bring an action against the Company or against its directors and officers, or to enforce a judgment against the Company or them;
Global Blue is an “emerging growth company” and as a result of the reduced disclosure and governance requirements applicable to emerging growth companies, our ordinary shares may be less attractive to investors.
As a “foreign private issuer” under the rules and regulations of the SEC, the Company is permitted to, and may, file less or different information with the SEC than a company incorporated in the United States;
Provisions in the Articles of Association and Swiss law may limit the availability of attractive takeover proposals; and
Global Blue has identified a material weakness in its internal control over financial reporting.

7



PART I
ITEM 1. IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS

A. Directors and senior management

Not applicable.
B. Advisers

Not applicable.
C. Auditors

Not applicable.

ITEM 2. OFFER STATISTICS AND EXPECTED TIMETABLE

Not applicable.

ITEM 3. KEY INFORMATION

A. [Reserved]

B. Capitalization and indebtedness

Not applicable.

C. Reasons for the offer and use of proceeds

Not applicable.

D. Risk factors

You should carefully consider the following risks and all of the other information set forth in this report, including without limitation "Item 5— Operating And Financial Review And Prospects". The following risk factors have been organized by category for ease of use; however, many of the risks may have impacts in more than one category.

Risks Related to Global Blue’s Industry, Business and Regulatory Environment

Global Blue is subject to currency exchange rate risk in the conduct of its business, including commercial risk if certain currency zones become less attractive for inbound international shoppers.
Global Blue’s business operates globally and Global Blue is subject to currency exchange rate risk. Global Blue’s main service, the TFS business, exposes it to commercial risks due to changes in relative foreign exchange rates between international shoppers’ origin and destination currencies, which may reduce the purchasing power of
8



international shoppers, and, consequently, may negatively affect transaction volumes, typically for a short period until the relative foreign exchange rates reverse. This in turn could have a material adverse effect on Global Blue’s business, results of operations and financial condition. Such foreign exchange rate fluctuations can be driven by numerous factors, including regulatory decisions, government relations, monetary policy and macroeconomic factors that affect appreciation and depreciation between currencies.
These fluctuations may also impact Global Blue’s AVPS business as movements in relative foreign exchange rates between origin and destination currency pairs may reduce the number of AVPS transactions completed and could therefore have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Global Blue’s business is highly dependent on international travel, which may be adversely affected by regional or global circumstances or travel restrictions.
Global Blue’s business is highly dependent on international travel. Regional or global circumstances affecting international travel, such as airline strikes, natural disasters, international hostilities, civil unrest, terrorist attacks, contagious disease outbreaks or other similar events, could reduce international travel, which in turn could have a material adverse effect on Global Blue’s business, results of operations and financial condition. In addition, growing focus and awareness of climate change could adversely impact the demand for international travel as some international shoppers may choose to fly less frequently.
For example, terrorist attacks in recent years in Belgium, England, France, Germany, Sweden, Turkey and other countries have contributed to temporarily depressed levels of tourism growth in Europe and have had an impact on Global Blue’s revenue and exposed Global Blue’s revenue profile to increased volatility. In 2016, for instance, France experienced terrorist attacks in Paris (Bataclan) and Nice, resulting in a temporary decrease in TFS SiS in France. Additionally, in 2018 and 2019, the yellow vests (gilets jaunes) protests in France also caused a short-term decrease in spending in Paris, as the protests discouraged international shoppers from travelling to Paris and the protesters made it difficult for international shoppers to access shops. Moreover, contagious disease outbreaks, such as the SARS outbreak in 2003 and MERS in 2015, have historically temporarily curtailed, to varying degrees, the number of arrivals by international shoppers to jurisdictions in which Global Blue operates. More recently, the ongoing COVID-19 pandemic, and the measures adopted by governments, businesses and individuals in response to it, have resulted in significant travel disruption. See “The COVID-19 pandemic has resulted in significantly decreased activity in the international travel and extra-regional shopping sectors and, as a result, has had a significant negative impact on Global Blue. The effects of COVID-19 are expected to continue to have a negative impact on Global Blue’s business, results of operations and financial condition until the pandemic and health concerns subside and the related preventative measures are lifted”.
Passenger volumes and international travel may also be affected by travel restrictions. More stringent immigration laws and difficulties in obtaining visas may deter international shoppers and reduce their numbers in countries in which Global Blue operates. In particular, Global Blue’s TFS business provides services to merchants who have a significant number of Chinese international shoppers as customers and would be adversely affected by increased restrictions on Chinese shoppers’ ability to travel internationally. For example, Global Blue’s TFS business was temporarily impacted when the EU introduced new biometric visa requirements in October 2015, which caused a temporary slowdown in visa processing until all new compliant visa centers were fully operational and at full potential for processing visa applications. Any such travel restrictions could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Global Blue’s business is dependent on the overall level of consumer spending, which is affected by general economic conditions and spending patterns.
Global Blue’s management believes that a significant part of Global Blue’s business serves the leisure segment of the travel industry. In addition to the factors listed under “Global Blue’s business is highly dependent on international travel, which may be adversely affected by regional or global circumstances or travel restrictions”,
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leisure travel may also be adversely affected by general economic downturns and conditions. The number of transactions and the amount spent by international shoppers in stores is affected by general economic conditions, particularly those which underpin international travel and shopping across the world. Economic recession and other economic indicators, such as levels of employment, levels of disposable income, inflation, consumer credit availability and interest rates, may also negatively impact spending patterns and can affect all of Global Blue’s business segments. A deterioration of market conditions may also slow down or reverse the growth of the middle class in emerging markets, which could in turn reduce international travel and extra-regional shopping spend. The COVID-19 pandemic has had a negative impact on leisure, travel and spending patterns. See “The COVID-19 pandemic has resulted in significantly decreased activity in the international travel and extra-regional shopping sectors and, as a result, has had a significant negative impact on Global Blue. The effects of COVID-19 are expected to continue to have a negative impact on Global Blue’s business, results of operations and financial condition until the pandemic and health concerns subside and the related preventative measures are lifted”. A materialization of any of the above would have an adverse effect on Global Blue’s business, results of operations and financial condition.
The COVID-19 pandemic has resulted in significantly decreased activity in the international travel and extra-regional shopping sectors and, as a result, has had a significant negative impact on Global Blue. The effects of COVID-19 are expected to continue to have a negative impact on Global Blue’s business, results of operations and financial condition until the pandemic and health concerns subside and the related preventative measures are lifted.
Governments of many countries, regions, states and cities have taken preventative measures to try to contain the spread of COVID-19. These measures have included imposing restrictions on international travel and closing borders to all non-essential travel, business closures and social distancing protocols. Additionally, many businesses have voluntarily chosen or been mandated to temporarily close their operations and limit business- related travel, and individuals have decided to postpone or cancel leisure travel on an unprecedented scale.
Collectively, these measures have severely curtailed international travel and diminished the level of economic activity around the world, including in the international travel and extra-regional shopping sectors.
The COVID-19 pandemic and the related preventative measures, as well as the associated curtailment of international travel and diminished economic activity, have negatively impacted Global Blue’s business and recent results of operations and financial condition, consistent with the risks discussed under “Global Blue’s business is highly dependent on international travel, which may be adversely affected by regional or global circumstances or travel restrictions” and “Global Blue’s business is dependent on the overall level of consumer spending, which is affected by general economic conditions and spending patterns”.
The COVID-19 pandemic and the related preventative measures, as well as the associated curtailment of international travel and diminished economic activity, have negatively impacted Global Blue’s business and recent results of operations and financial condition. Since early March 2020, when government travel restrictions have been generally implemented, international travel and extra-regional shopping sectors have experienced a significant reduction in activity. Global Blue’s SiS for the year ended March 31, 2022 were down 65.8% relative to the SiS for the year ended March 31, 2020. Revenues for the same period and relative to the same pre-COVID-19 period, were also down 70.0%. As shops reopen and international travel resumes over time, management anticipates that Global Blue’s performance may improve accordingly.
The discussion of historical performance, as presented under “Operating Results” for the financial years ended March 31, 2021 and 2022 reflects the initial, and continued impact from the COVID-19 pandemic, which started to affect Global Blue’s business from February 2020. Accordingly, key financial metrics such as SiS, revenue and Adjusted EBITDA growth for the financial years ended March 31, 2021 and 2022 may not be reflective of the annual results expected for any future periods. Global Blue’s management expects that the pandemic will continue to have negative consequences on Global Blue’s results of operations, cash flows and financial position as of and for future periods including the financial year ending March 31, 2023. Given the global and evolving nature of the pandemic,
10



its impact on the international travel and extra-regional shopping sectors, and its impact on consumer spending through any economic recession, the ultimate negative impact and the duration of such negative impact on Global Blue’s results of operations cannot be accurately quantified at this time. However, following the progressive roll-out of COVID 19 vaccination, shops have re-opened and international travel is resuming gradually over time and that Global Blue’s performance will improve accordingly in the long-term.
At the beginning of the COVID-19 pandemic and depending on jurisdiction, Global Blue has furloughed staff or has reduced working hours and, in parallel, has applied for employee salary support schemes introduced by certain governments (in addition to other measures such as reducing the workforce and senior management agreeing to temporary salary cuts). Such schemes allow companies to place employees on paid leave or on reduced working hours, with the difference to an employee’s ordinary salary being partially reimbursed by the respective government. There are only a minimal number of staff who were furloughed or on reduced working hours at the beginning of the pandemic who remain in this position, with almost all staff who were not laid off now back to full time working.
In addition to the primary impacts discussed above, the COVID-19 pandemic could have a wide range of negative secondary impacts on Global Blue. For instance, merchants or customs and tax authorities could potentially fail or refuse to pay Global Blue, as discussed under “Global Blue is subject to counterparty risk and credit risk”, which could negatively impact Global Blue’s business, results of operations, and financial condition, although to date, any such impacts have been immaterial in the context of Global Blue’s financial condition. Global Blue only pays the revenue share to merchants after having collected the receivables, thereby reducing the net exposure. Separately, as the pandemic subsides and related preventative measures are lifted, international shoppers’ continuing health concerns could potentially outweigh pent-up travel and shopping demand, which in turn would depress demand for travel and tax-free shopping. Similarly, international shoppers’ demand could also be reduced should the number of airlines or operated routes not increase to levels seen before the pandemic. In addition, any economic recession resulting from the pandemic may also result in reduced consumer spending. Such reduced demand from international shoppers could significantly impact Global Blue’s business, results of operations and financial condition. Global Blue cannot predict when the impacts of the pandemic will subside or how quickly thereafter international travel, consumer spending and demand for tax-free shopping and Global Blue services will return to pre-pandemic levels, if at all.
Global Blue’s success is dependent on the skills, experience and efforts of its senior management and key personnel, and any COVID-19 cost saving measures undertaken by Global Blue may negatively impact its business.
Global Blue’s success is dependent on the skills, experience and efforts of Global Blue’s senior management and key personnel that collectively and individually enable Global Blue to operate and manage the business effectively. As discussed under “Operating Results—COVID-19”, and in response to the COVID-19 pandemic, Global Blue is continuously assessing, has implemented and will continue implementing, if needed, longer-term cost savings initiatives to reduce its monthly cash expenditures. These initiatives include, among others, the continuation of furlough measures or the reduction of employees’ working hours where longer-term government support is available and a workforce reduction where no meaningful support schemes are available.
While management is carefully managing the longer-term COVID-19 prompted cost saving measures to ensure retention of the necessary knowledge and expertise to support the business when volumes recover, as a result of these measures, there could be a loss of institutional knowledge, experience, and/or expertise which could limit the ability of Global Blue to manage the business effectively, react to external developments, retain clients and make necessary technological developments. Similarly, these cost saving measures may negatively impact the morale of Global Blue’s workforce, leading to voluntary departures of additional employees. Although Global Blue management expects the roles of its furloughed and former employees to be performed by others, their skill sets may not allow them to perform the work as proficiently or efficiently as others. Accordingly, this could potentially negatively impact Global Blue’s business, results of operations and financial condition.
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Global Blue’s net working capital is sensitive to short-term, month-to-month volume growth, and any rapid volume growth associated with the recovery from the COVID-19 pandemic or for any other reason unrelated to the pandemic would lead to a short-term, temporary surge of its net working capital.
In Global Blue’s TFS business, net working capital is primarily driven by the timing of the payments that Global Blue makes to merchants and international shoppers, and the timing of the payments that it receives from merchants and tax authorities, which makes its net working capital sensitive to short-term, month-to-month volume growth. Typically, Global Blue refunds the VAT (net of transaction fees) to the international shoppers, after which it collects the full VAT from the merchant or tax authorities after approximately thirty (30) days on average and pays the merchant the percentage of the transaction fee after approximately one hundred (100) days on average.
If Global Blue experiences rapid month-on-month volume growth, for instance assuming a quick recovery in international travel after the COVID-19 pandemic, this could lead to a short-term, temporary surge of its net working capital to fund the rapid volume increase in VAT refunds. Very large movements in Global Blue’s net working capital position could have a significant effect on its business and financial condition, if Global Blue is unable to finance, internally or externally, the net working capital needs due to the timing impact of when Global Blue refunds the VAT (net of transaction fees) to the international shopper versus when it collects the VAT from the merchants and tax authorities.
A decrease in VAT rates or changes in VAT or VAT refund policies in countries in which Global Blue operates could negatively affect Global Blue’s business.
Any reduction in VAT rates or adverse changes to VAT policies in Global Blue’s current or potential new markets could have a negative impact on Global Blue’s business and results of operations. For example, the British government abolished the VAT Retail Export Scheme on January 1, 2021, and now overseas visitors to the United Kingdom will no longer be able to obtain a VAT refund on items they buy in the United Kingdom and take home with them in their luggage. Measured by destination country of international shoppers who were using Global Blue’s TFS business during the financial year ended March 31, 2020, the United Kingdom represented 12% of Global Blue’s total revenue. Legal and regulatory changes may also restrict Global Blue’s activities, including through nationalization of the VAT refund scheme or by eliminating the availability of VAT refund schemes altogether, limiting the number of TFS providers within those jurisdictions or restricting Global Blue’s ability to process TFS claims on behalf of international shoppers. Changes in laws and regulations may also place restrictions on Global Blue’s business model, for example by limiting transaction fees that Global Blue charges to international shoppers using Global Blue’s TFS business. Such changes, which are unpredictable and outside of Global Blue’s control, may cause Global Blue to incur higher compliance costs. While VAT rates have historically been increased and many countries have adopted VAT policies in recent years, any such changes to VAT rates or VAT policies could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Certain countries impose restrictions on the transactions and goods that are eligible for VAT refunds, such as Minimum Purchase Amount (“MPA”) or a list of items that are eligible for VAT refunds. An increase in the MPA or a reduction in the list of eligible items would lead to a reduction in the number of transactions that are eligible for VAT refunds. Global Blue believes that in the event there is such a shift in any of the countries in which Global Blue operates, it would have a negative impact on Global Blue’s results of operations.
Changes in the regulatory environment, licensing requirements and government agreements could adversely affect Global Blue’s business.
Global Blue’s operations are subject to risks associated with the prevailing local political climate, particularly where governmental decisions have an impact on Global Blue’s business. For example, the Chinese government is seeking to repatriate luxury spend, which, if successful, could negatively impact Global Blue’s business by slowing growth in Chinese international spending on luxury goods. Such risks could also include, among others, increased restrictions on the use of currency abroad, restrictions on transfers of funds, increased enforcement of import duties
12



and restrictions on goods declared at customs, complexity of domestic and international customs and tariffs, as well as transparency of transactions.
Global Blue’s business is also subject to varying levels of supervision and regulation in the territories in which Global Blue’s services are offered. For instance, certain of Global Blue’s operations rely on local licenses, authorizations and government agreements and any adverse changes to such licensing or authorization requirements or government agreements may result in a loss of, or adverse changes to, such operations. Global Blue currently holds licenses or government agreements to operate TFS services in Argentina, the Bahamas, Cyprus, Denmark, Finland, France, Iceland, Latvia, Lebanon, Morocco, Poland, Singapore, Spain, Turkey and Uruguay. Global Blue has also been granted a European Payment Institution License by the Bank of Italy, which has been passported across the EU. In addition, changes to the standards established by payment card industry bodies (specifically, the Payment Card Industry Data Security Standard) could entail specific technical requirements and a certification process which could require significant costs to ensure compliance. Failure to obtain or maintain a license, be awarded a government tender in a particular location or comply with industry body standards, could preclude Global Blue from offering its TFS and/or AVPS businesses in that location or subject Global Blue to fines and penalties under local laws.
Global Blue’s costs of compliance would also increase if countries were to adopt legislation requiring Global Blue to obtain licenses or government contracts to conduct TFS services, or if more of the countries in which Global Blue operates were to treat Global Blue’s Dynamic Currency Conversion (“DCC”) services as a regulated business and require a license to offer currency conversion. Global Blue has various ongoing compliance and reporting obligations to the Bank of Italy which Global Blue must comply with in order to maintain the European Payment Institution License. Any material increase in the costs associated with obtaining and maintaining licenses or government contracts, or penalties for failure to comply, as a result of a change in law or otherwise, could force Global Blue to leave the relevant jurisdiction or lead to the payment of fines, which could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Global Blue must continually adapt and enhance its existing technology offerings and ensure continued resilience and uptime of its underlying technology platform to remain competitive in its industry.
The TFS segment of the global personal luxury market is subject to ongoing and rapid technological changes in response to the expectations of all stakeholders within the TFS ecosystem. Merchants are increasingly expecting more insight into international shopper trends from TFS solutions, and deeper integrations between TFS solutions and their payment solutions and IT infrastructure. International shoppers are increasingly expecting greater convenience and personalization in the form of more country-specific refund methods and more immediate refund methods. Customs and authorities expect smoother export validation processes, as well as increased security and compliance.
In order for Global Blue’s business to remain competitive and grow in this rapidly evolving market, Global Blue must continually adapt and enhance its existing technology offerings, as well as develop new products to meet the particular needs of each market and each stakeholder in the TFS ecosystem. To do this, Global Blue needs to anticipate demand in a wide variety of markets and industries and devote appropriate resources, including Global Blue’s resource and development budget, to meet the expectations of merchants, international shoppers, customs and tax authorities, financial institutions that process credit or debit card payments on behalf of Acquirers and card schemes. If Global Blue is unable to develop technologies that align with stakeholder expectations, Global Blue may lose market share. Any failure to remain innovative or to introduce new or upgraded technologies that are responsive to changing merchant, international shopper or government requirements may have a material adverse effect on Global Blue’s competitiveness and could cause Global Blue to lose its market position in core markets.
In addition, efforts to enhance and improve existing products and technologies, as well as develop new ones, involve inherent risks, and Global Blue may not be able to manage these developments and enhancements successfully. Global Blue may also fail to accurately foresee the direction of the TFS and AVPS industries, which
13



could lead Global Blue to make investments in technologies and products that do not gain market acceptance and generate insufficient returns.
Any failure to deliver an effective and secure service, or any performance issue that arises with a new or innovative product or service, could result in significant processing errors or other losses. Because of these factors, Global Blue’s development efforts could result in increased costs that could reduce profitability, in addition to a loss of revenue if new products are not delivered in a timely manner or do not perform as indicated. Furthermore, any performance errors in Global Blue’s front-end solutions could result in reputational harm.
Global Blue’s in-house technology platform enables payment processing through three mobile wallets and 10 credit card integrations, transaction processing through 40 Payment Service Providers (“PSPs”) and 200 Point of Sale (“POS”) providers and validation through 20 integrations with customs validation export software platforms. The number of existing integrations is also expected to increase as countries move toward digital export validation. As a result, it is critical for Global Blue’s technology solutions to remain operational at all times to service its counterparties. Any failure to deliver an effective and secure service, any performance issue or any downtime could deteriorate Global Blue’s relationships with merchants and customs and tax authorities and could lead to reputational damage that has a material adverse effect on its business, results of operations and financial condition.
Global Blue operates in a competitive market and Global Blue may lose merchant accounts to Global Blue’s competitors.
Global Blue’s business operates in a competitive market. Global Blue’s TFS business competes primarily with other TFS providers, such as Planet and Global Tax-Free, and also competes with a limited number of merchants that provide TFS services in-house and governments that in-source the TFS process. The number of Global Blue competitors in the TFS segment and the extent of their operations have been increasing in recent years, including a number of mobile app-based providers (i.e., technology start-ups) looking to disrupt the TFS segment, and Global Blue expects them to continue to try to expand their operations. Global Blue’s AVPS business, on the other hand, competes with a wide variety of businesses of varying sizes, including online competitors providing omnichannel payment and currency conversion services to businesses and directly to individuals, often at better rates of exchange.
Actions taken by Global Blue’s competitors, as well as actions taken by Global Blue to maintain its competitiveness, have placed and will continue to place pressure on Global Blue’s pricing, margins and profitability, as well as the availability and attractiveness of key contracts. In particular, certain competitors of Global Blue’s TFS business may offer a higher revenue share to merchants, which may be attractive to some merchants. This may require Global Blue to adjust its percentage of revenue sharing with the merchant or lose merchant relationships. Global Blue’s agreements with merchants do not contain exclusivity clauses, which makes it easier for competitors to establish relationships with the merchants that are part of Global Blue’s network. Global Blue’s agreements with merchants are also generally short- to medium-term contracts, generally lasting three years on average. Upon scheduled renewal of a contract or during the term of a contract, Global Blue may face pressure regarding pricing or other contractual terms, making it more difficult to retain its merchants on favorable terms, or Global Blue may be unable to renew contracts with merchants on satisfactory terms. If Global Blue loses existing merchant relationships or a sufficient number of key merchant partners, or if the Company is unable to renew existing contracts upon expiry at attractive terms or at all, this could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Global Blue’s business may be adversely affected by disintermediation of TFS processes.
Disintermediation may happen if certain governments or merchants in-source the TFS process partially or entirely. Alternatively, disintermediation of the TFS process could occur if governments amend their VAT regulations to no longer require the merchant to issue tax-free forms and/or determine the eligibility of international shoppers for VAT refunds. For example, some jurisdictions (such as Belgium and France) have regulations that could provide the opportunity for “business to consumer” players to establish business models that increase the risk
14



of disintermediation. This and other types of disintermediation may have a negative impact on Global Blue’s TFS business, as its business model is reliant upon its merchant partners.
Conversely, certain countries have outsourced the export validation process. Since export validation is typically a free service provided by customs and tax authorities, this type of outsourcing could create additional costs, which could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Price harmonization or convergence between destination markets and home markets may adversely affect Global Blue’s business.
The level of spend while shopping abroad, and the willingness of international shoppers to spend abroad, are impacted by the price differential. In particular, the price differential of luxury goods is a significant factor influencing an international shopper’s purchasing decision. If the price differential between various markets is reduced, resulting in price harmonization across destination markets (such as Europe) and home markets (such as the Asia Pacific region (“APAC”)) due to changes in retail pricing policies, additional online purchasing options and access, macroeconomic factors (such as relative foreign exchange rates) or government policies (such as a reduction in import duties or consumption taxes), this could lead to a decrease in the number or size of TFS transactions, which could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Global Blue is subject to taxation in multiple jurisdictions, which is complex and often requires making subjective determinations subject to scrutiny by, and disagreements with, tax regulators.
Global Blue is subject to many different forms of taxation in each of Global Blue’s countries of operation including, but not limited to, income tax, withholding tax, property tax, VAT, transfer pricing rules, commodity tax and social security and other payroll-related taxes. Tax law and administration is complex, subject to change and varying interpretations and often requires Global Blue to make subjective determinations. In addition, Global Blue takes positions in the course of its business with respect to various tax matters, including in connection with its operations. Tax authorities around the world are increasingly rigorous in their scrutiny of corporate tax structures and TFS transactions and may not agree with the determinations that are made, or the positions taken, by Global Blue or its commercial partners with respect to the application of tax law, including in relation to issuing tax-free forms and the VAT refunding process. Such disagreements could result in lengthy legal disputes, an increased overall tax rate applicable to Global Blue and, ultimately, in the payment of substantial amounts of tax, interest and penalties, which could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
See “ITEM 8. FINANCIAL INFORMATION - A. Consolidated statements and other financial information” for more information regarding certain outstanding tax audits. Additional tax expenses could accrue in relation to previous or subsequent tax assessment periods, which are still subject to a pending tax audit or have not been subject to a tax audit yet, or other countries could open tax audits against Global Blue. Tax authorities in other countries could revise original tax assessments and substantially increase the tax burden (including interest and penalty payments) of the relevant entities. The realization of any of these risks could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Adverse competition law rulings could restrict Global Blue’s ability to expand or to operate its business as it wishes and could expose Global Blue to fines or other penalties.
Global Blue is a leading global provider of TFS services. Under EU competition laws and the competition laws in other jurisdictions (to the extent such laws exist), Global Blue runs the risk of being investigated for anti-competitive practices and/or deemed a dominant undertaking in certain markets and, therefore, theoretically capable of abusing a dominant position. Accordingly, there is a possibility of future litigation and/or investigations by competition authorities into Global Blue’s behavior in any market, including where it could be considered to hold a dominant position. Private litigants may also seek damages for certain breaches of competition law through civil courts, as provided by EU competition laws and the laws of other jurisdictions. Were any finding or rulings to be made against Global Blue, Global Blue could be required to pay damages and fines, which could be substantial, and/or Global Blue could be required to alter any behavior determined to be abusive or anti-competitive, both of which
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could have a material adverse effect on Global Blue’s business, prospects, financial condition and results of operations. On April 19, 2021, Refundit Ltd made a complaint to the European Commission alleging breaches of EU competition regulations relating to abuse of a dominant position. Whilst Global Blue refutes all allegations made by Refundit and has provided the European Commission with a response to the allegations, the European Commission could decide to initiate formal proceedings to investigate the matter further which could result in remediation actions being imposed on Global Blue or possible fines. Such remediation action or fines, if levied, may be material.
The integrity, reliability and efficiency of Global Blue’s internal controls and procedures may not be guaranteed.
Global Blue’s business relies on internal controls and procedures that govern regulatory compliance, customer and management information, finance, credit exposure, foreign exchange risk and other aspects of its business. With the increasing focus by regulators, the press and Global Blue’s commercial partners on compliance issues, Global Blue’s internal controls and procedures are becoming more important. In particular, compliance with TFS regulation requires that Global Blue’s management and employees are aware of applicable rules and regulations, and that they properly understand and implement them with respect to the issuing, export validating and refunding of TFS transactions. If Global Blue does not inform, train and manage its employees properly, Global Blue may fail to comply with applicable laws and regulations, which could lead to adverse regulatory action. Moreover, the process by or speed with which Global Blue’s internal controls and procedures are implemented or adapted to changing regulatory or commercial requirements may be inadequate to ensure full and immediate compliance, leaving Global Blue vulnerable to inconsistencies and failures that may have a material adverse effect on its business, results of operations and financial condition. Training employees and investing in compliance systems to remain in compliance with applicable laws and regulations also impose additional costs for the operation of Global Blue’s business. Any of the foregoing could result in a material adverse effect on Global Blue’s business, results of operations and financial condition.
Global Blue’s TFS business is dependent on its airport concessions and agreements with agents.
More than 40% of Global Blue’s TFS refund points are located in airports, and Global Blue has entered into concession agreements with airport authorities for space in on-airport locations. Such agreements typically have terms of three years and do not contain exclusivity provisions. Unlike off-airport locations, where rental space is more freely available, Global Blue’s on-airport refund points cannot move to a nearby location should an airport impose less favorable terms on Global Blue during the renewal process or during the duration of a concession agreement. Any decision by airport authorities to increase rental costs or otherwise modify the economic terms of Global Blue’s concession agreements could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
In certain cases, Global Blue is required to use an agent to offer TFS services. Global Blue’s agents may attempt to modify the economic terms of Global Blue’s arrangements with them, which would have the effect of lowering Global Blue’s margins. Additional airport authorities may also require Global Blue to use agents, thereby lowering Global Blue’s profitability.
Global Blue operates in emerging markets and is exposed to risks associated with operating in such markets.
Global Blue operates in several emerging markets, such as Argentina, China, Morocco, Russia, Turkey and Uruguay, and plans to expand in additional emerging markets in the future. Certain markets in which Global Blue operates or plans to operate have lower levels of economic, political and legal stability compared to Europe. Risks associated with operating in such markets include unexpected changes in regulatory environments, uncertainty in enforcing contracts and intellectual property rights, challenges in obtaining legal redress, difficulties in collecting accounts receivables, foreign exchange controls, as well as bribery and corruption risks, which can all lead to reputational damage and impair Global Blue’s ability to win and retain contracts. In addition, as Global Blue’s relationships with governments in emerging markets are still developing, they can be more sensitive than Global Blue’s relationships with governments in developed countries. For example, the Chinese government has been sensitive to how businesses refer to Hong Kong, Macau and Taiwan in light of the One-China policy and some
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companies have come into criticism and negative publicity due to not referring to them correctly, which has harmed their relationship with the Chinese government and other stakeholders. Should one or more of these risks materialize, there could be a material adverse effect on Global Blue’s business, results of operations and financial condition.
Global Blue`s business, results of operations and financial condition may be adversely impacted by the ongoing conflict between Russia and Ukraine
The ongoing conflict between Russia and Ukraine and the subsequent related sanctions imposed by various countries have placed restrictions on flights to Russia from certain countries (such as the United States, EU countries and the United Kingdom), bans on the usage of Visa/Mastercard/Amex credit cards in Russia and prohibitions on certain luxury and retail goods being sold by EU-based merchants for use in Russia. This has impacted not only product availability for stores in Russia, but also the sale of such goods to Russian residents in EU-based merchant stores. Global Blue has a 51% interest in and operates, together with a joint venture partner, a tax refund business in Russia. The factors mentioned above have led to a material decrease in the revenues of Global Blue’s Russian business. While the Russian business represented an insignificant amount of Global Blue’s consolidated revenues for the year ended March 31, 2022, it may expose Global Blue to potential sanctions risk which could subject Global Blue to regulatory penalties and reputational risk. As a result all of the above issues relating to the ongoing conflict, Global Blue is considering a cost reduction program for Global Blue’s Russian business and a potential divestment of its ownership stake in the joint venture entity, which may negatively impact Global Blue’s financial performance. Additionally, there can be no guarantee that a potential divestment of the Russian business will occur or whether it would be on terms favorable to Global Blue.
In addition, Global Blue has seen a reduction of Russian international shoppers claiming VAT refunds outside of Russia due to the impact of travel restrictions and sanctions. At pre-COVID levels, Russian resident travelers’ TFSS SiS represented approximately 6% of total group’s Sales in Store. Future impacts on Russian international shoppers due to the conflict and resulting sanctions are difficult to predict due to the high level of uncertainty as to how the conflict and sanctions will evolve, what their respective duration will be and the ultimate resolution.
More broadly, there could be additional negative impacts on Global Blue should the situation continue to escalate, including, among other potential impacts, economic recessions in certain neighboring countries or globally due to inflationary pressures and supply chain costs increases or the geographic proximity of the conflict relative to the rest of Europe. Given the nature of Global Blue’s global operations, any of the factors mentioned above may adversely affect Global Blue’s business, results of operations and financial condition.
Global Blue may be adversely affected by risks associated with strategic arrangements or investments in joint ventures with third parties.
Global Blue has made and continues to make certain strategic arrangements with third parties. For example, in certain countries, such as Japan, Lebanon, Russia and Turkey, Global Blue is required, or Global Blue has determined that it is preferable, to partner with a local counterparty in order to grow its local operations. Local counterparties provide financial, business and public relations expertise and assist Global Blue in developing its merchant and government relationships. These arrangements are and may be developed pursuant to joint venture agreements over which Global Blue only has partial or joint control. The joint venture counterparties may have different business or investment strategies from Global Blue, and Global Blue may have disagreements or disputes with such parties. Global Blue’s partners may be unable, or unwilling, to fulfil their obligations under the relevant joint venture agreements and shareholder agreements, may seek to use their rights to block decisions on certain matters, such as distribution of cash, or may experience financial or other difficulties that may adversely impact Global Blue’s investment in a particular joint venture, which in turn could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Failure to identify external business opportunities or realize the expected benefits from our strategic acquisitions.
As part of our strategy, from time to time we acquire businesses, and enter into strategic alliances and collaborations. For example, in March 2021 we completed the acquisition of ZigZag Global Limited (“ZigZag
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Global”). This strategy depends in part on our ability to identity strategic external business opportunities and to move forward with such opportunities on acceptable terms.
We cannot assure that pre-transaction due diligence will identify all possible issues that might arise during and after the transaction. Our efforts on such transactions can also divert management’s attention from our existing businesses.
Further, after an acquisition, efforts to integrate the acquired business or to achieve expected synergies may fail or may not fully meet expectations, as a result of difficulties in retaining key personnel, customers and suppliers; failure to obtain marketing approval or reimbursement within expected time frames or at all; differences in corporate culture, standards, controls, processes and policies; or other factors. Acquisitions can also result in liabilities being incurred that were not known at the time of acquisition, or the creation of tax or accounting issues. Acquired businesses may not always be in full compliance with legal, regulatory or Global Blue standards. Also, our strategic alliances and collaborations with third parties may not achieve their intended goals and objectives within expected time frames, or at all.
Global Blue’s business is subject to loss through physical disaster, data security breach, computer malfunction or sabotage.
Global Blue’s business is vulnerable to loss resulting from physical disaster, data security breaches, computer malfunction or sabotage. Most of Global Blue’s business channels rely on computerized networks and systems to process refunds, collect and store personal data relating to international shoppers and perform reconciliations, and rely to a significant degree on the efficient and uninterrupted operation of Global Blue’s various computer and communication systems, including its IT platforms. Any inadequate system design, transition to new systems or any failure of current or future systems could impair Global Blue’s ability to receive, process and reconcile transactions, manage its compliance and risk functions, and conduct other day-to-day operations of its business. In addition, the computer and communications systems are vulnerable to damage or interruption from a variety of sources, including attacks by computer malware, electronic break-ins or cyber-attacks, theft or corruption of confidential data or other unanticipated problems.
Moreover, due to the increasing digitalization of Global Blue’s business model and Global Blue’s growing focus on collecting and monetizing international shopper data, Global Blue is also increasingly exposed to risks associated with the unauthorized use, disclosure, destruction and alteration of personal data. Any significant cyber-attack, unauthorized disclosure of data or any other disruption of Global Blue’s computer or communication systems could significantly affect its ability to manage its information technology systems or lead to recovery costs, damage to its reputation, litigation brought by international shoppers or business partners or a diminished ability to operate the business. In addition, due to the high level of data traffic that Global Blue processes, any disruption in Global Blue’s computerized systems or technological process could in turn have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Global Blue’s AVPS business relies on relationships with Acquirers and on the involvement of card schemes.
Global Blue’s AVPS business relies on relationships with Acquirers, which are financial institutions that process credit or debit card payments on behalf of a merchant, and growth in Global Blue’s AVPS business is derived primarily from establishing new relationships with Acquirers. Global Blue may experience attrition and a consequent decline in the volume of currency conversion transactions it processes as a result of several factors, including transfers of their accounts to Global Blue’s competitors, unsuccessful contract renewal negotiation and account closures. The loss of existing relationships, or a sufficient number of key Acquirers could negatively impact Global Blue’s business. Acquirers involved in Global Blue’s AVPS business may also take advantage of increasing levels of competition to raise their percentage of revenue sharing, thereby reducing Global Blue’s profitability.
Global Blue’s AVPS business also depends on the involvement of card schemes, such as Visa or MasterCard, which act as intermediaries between Acquirers. If there is an increase in the prevalence of foreign exchange cards, which aim to provide currency conversion services at better foreign exchange rates or with lower fees than traditional
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cards, the number of travelers using Global Blue’s AVPS business could decrease. In addition, the relationship with providers of card schemes is similarly important and any deterioration or termination of such relationships could negatively impact Global Blue’s AVPS business. For example, if card schemes, such as Visa or MasterCard, decided to cease allowing Global Blue’s DCC services, the results of Global Blue’s AVPS business would be adversely affected. An increase in fees charged by card schemes in connection with currency conversion transactions may reduce Global Blue’s margins or compromise Global Blue’s AVPS business model.
In addition, each card scheme may alter rules or policies in a manner that may be detrimental to participants, including Acquirers and issuers that must comply with scheme rules as well as terminal suppliers, e-commerce merchants and PSPs that must comply with terminal, transaction and card data storage security rules. Moreover, as card schemes become more dependent on proprietary technology and seek to provide value-added services to issuers and merchants, there is heightened risk that rules and standards may be governed by the self-interest of the schemes, or of those with influence over the schemes. Changes in the business models or strategies of card scheme operators, including any resulting changes to their respective card scheme rules, could have a material adverse effect on Global Blue’s ability to compete and on Global Blue’s business, financial condition, results of operations and prospects.
Global Blue’s AVPS business may be subject to reputational risks in the event of adverse publicity relating to certain products that Global Blue offers, such as DCC. Further, there is a risk that international shoppers no longer utilize Global Blue’s DCC offerings, which could have a material adverse effect on Global Blue’s business, financial condition, results of operations and prospects.
Global Blue is subject to counterparty risk and credit risk.
Global Blue is subject to potential credit risk from merchants and customs and tax authorities. For each TFS transaction, Global Blue is required to remit funds to international shoppers in advance of receipt of funds from merchants or customs and tax authorities. Although Global Blue has in place reserves that it can draw upon to cover any delays in payment, Global Blue’s reserves would be insufficient to fund all of Global Blue’s debts and liabilities. If merchants or customs and authorities were to fail or refuse to pay Global Blue on a widespread and systemic basis over an extended period of time, due to insolvency, bankruptcy, cash management or store closures (including as a result of the COVID-19 pandemic) or, in the case of customs and authorities, political motives, Global Blue could default on its debts and liabilities, resulting in financial, reputational or customer loss. While the revenue share with merchants is only paid after Global Blue receives the full VAT payment and the net exposure is consequently lower, any occurrence of payment default or delay could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Global Blue is subject to losses from fraud, theft and employee error.
Global Blue’s business is vulnerable to loss resulting from fraud, theft and employee error. In particular, Global Blue is vulnerable to loss from fraud if counterfeit tax forms are presented to Global Blue for refund. Third parties may also collect Global Blue’s tax-free forms on behalf of international shoppers and obtain VAT refunds unlawfully.
Additionally, since Global Blue maintains, transports and processes large amounts of currency around the world, Global Blue is vulnerable to losses from theft or fraudulent acts perpetrated by employees or unauthorized individuals who obtain access to Global Blue’s premises or systems. Material occurrences of fraud and theft could damage Global Blue’s reputation or lead to a loss of cash or temporary disruptions to Global Blue’s business. Moreover, the failure to control or reduce fraud or theft in a cost-effective manner could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Global Blue may not be able to attract, integrate, manage and retain qualified personnel or key employees.
Global Blue’s success is dependent on the skills, experience and efforts of Global Blue’s senior management and key personnel. In particular, Global Blue depends on certain sales and marketing staff who have established strong relationships with merchants. The loss of services of key members of Global Blue’s sales and marketing team,
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particularly to a competitor, could lead to a loss of merchant accounts and, in turn, could have a material adverse effect on Global Blue’s business, results of operations and financial condition. While currently this has not occurred the risk of certain key members of Global Blue leaving Global Blue has been heightened following the expiration of certain provisions in the Management Shareholders Agreement on February 28, 2022, as any such key members that leave after such expiration will be deemed to be a ‘good leaver’ which therefore reduces any disincentive to leave Global Blue.
The success of Global Blue’s business also depends on Global Blue’s ability to adapt to rapidly changing technological, social, economic and regulatory developments. This necessitates a range of specialist personnel, particularly in the areas of software development, technical support, finance and control, administration and operations, and requires Global Blue to retain, recruit and develop the necessary personnel who can provide the needed expertise across the entire spectrum of Global Blue’s business and operations. The market for qualified personnel is competitive and Global Blue may not succeed in recruiting additional personnel in line with the growth of Global Blue’s business, or Global Blue may fail to effectively replace current personnel who depart with qualified or effective successors. Global Blue’s efforts to retain and develop personnel may also result in significant additional expenses, which could adversely affect Global Blue’s profitability.
Global Blue is subject to complex and stringent data protection and privacy laws and regulations in the jurisdictions in which Global Blue operates.
Global Blue processes significant amounts of personal and financial information on a daily basis, including names, addresses, credit card details and passport numbers. For this reason, Global Blue is subject to data protection legislation that seeks to protect the processing of personal data and imposes restrictions on the collection, use and other forms of processing of personal data. Data protection and privacy laws and regulations are complex and any significant change in the regulatory environment relating to the protection of personal data may also impact Global Blue’s use of international shopper data in Global Blue’s TFS-related and intelligence offerings. Changes to data protection laws and other significant regulatory changes affecting Global Blue’s business activities may also cause Global Blue to revise its strategy or adopt new technologies and procedures.
A breach of data protection laws and regulations could result in substantial fines and/or other sanctions, including criminal sanctions, being levied against Global Blue. If Global Blue were to experience a data breach and be fined, then this could potentially represent a significant cost for Global Blue. Additionally, any breach of data protection could result in proceedings against Global Blue, including class action privacy litigation in certain jurisdictions. Finally, should Global Blue be found to be in breach of applicable data protection and privacy laws and regulation, it could face material damage to its brand and the potential loss of customer trust and confidence, which in turn could have a material adverse effect on its business, results of operations and financial position.
Global Blue’s business is subject to anti-money laundering, sanctions and anti-bribery regulations and related compliance costs and third-party risks.
Global Blue’s business is subject to anti-money laundering and anti-bribery laws and regulations in the jurisdictions in which Global Blue operates. In addition, Global Blue is subject to laws and regulations that prohibit Global Blue from transmitting money to specified countries or to or on behalf of prohibited individuals, in particular, the laws and regulations of the Office of Foreign Assets Control (“OFAC”) of the Department of the Treasury in the United States, the United States’ Foreign Corrupt Practices Act, Her Majesty’s Revenue and Customs in the United Kingdom and regulations enacted by the EU’s Common Foreign & Security Policy and the United Nations Security Council.
Equivalent or similar legislation exists in other countries where Global Blue conducts business. Fines and penalties, which may include the shutting down of operations or central banks limiting Global Blue’s ability to source currency, could be imposed in the various countries in which Global Blue operates, and more stringent sanctions, anti-bribery or anti-money laundering (“AML”) legislation, including “know your customer” requirements, could impose considerable obligations on Global Blue, create increased reporting obligations and
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trigger the need for increased resources devoted to AML or other compliance functions. Global Blue’s internal policies mandate compliance with AML, sanctions and anti-bribery laws, but Global Blue’s compliance policies and training efforts may not always prevent bad acts or errors committed by Global Blue’s employees or joint venture partners and their employees. For example, if one of Global Blue’s joint venture partners or employees were to bribe a government official in connection with any government award of a TFS license or agreement, Global Blue would be in violation of anti-bribery regulations. Additionally, there is a risk that Global Blue could violate AML regulations by allowing fraudulent VAT refunds to be claimed by not sufficiently checking that the tax-free form was properly issued or validated or not sufficiently checking that the merchant was a genuinely established enterprise. Any failure, or suspected failure, by Global Blue to comply with its obligations relating to AML, sanctions or anti-bribery, could not only have a material adverse effect on its business, results of operations and financial condition, but could also have a material adverse effect on its reputation and goodwill.
Global Blue is subject to risks relating to intellectual property.
Global Blue’s success depends to a significant degree upon its ability to protect and preserve the proprietary aspects of its services and processes. In certain jurisdictions, such as in APAC, where Global Blue has deployed some of its most advanced digital TFS solutions, Global Blue relies on patent laws in order to protect its intellectual property.
Global Blue may not be successful in the implementation of its patent registration strategies. Global Blue may be unable to secure patents in a timely manner or at all, which could limit its ability to protect the relevant intellectual property rights from competitors. Global Blue’s competitors may also secure patents covering Global Blue’s services and processes, thereby exposing Global Blue to infringement liability or preventing Global Blue from fully executing its business model in the relevant jurisdiction. As a result, Global Blue may find that it is unable to continue to offer the best products to international shoppers, or that it is unable to offer products and services upon which its business depends.
Moreover, third parties may in the future assert claims that Global Blue’s systems or products infringe their proprietary rights. Such infringement claims may cause Global Blue to incur significant costs in defending those claims. As a result of any of these claims, Global Blue may be required to discontinue using any infringing technology and providing any related services, to expend resources to develop non-infringing technology or to purchase licenses or pay royalties for other technology. Should any of these risks materialize, they could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Litigation or investigations involving Global Blue could result in material settlements, fines or penalties.
From time to time, Global Blue is the subject of litigation or investigations related to its business, which may result in fines, penalties, judgments, settlements and litigation expenses. Regulatory and judicial proceedings and potentially adverse developments in connection with ongoing litigation may adversely affect the licenses Global Blue holds as well as Global Blue’s business, financial condition and results of operations. There may also be adverse publicity associated with lawsuits and investigations that could decrease international shoppers’ acceptance of Global Blue’s services. Plaintiffs or regulatory agencies in these lawsuits, actions or investigations may seek recovery of very large or indeterminate amounts, and the magnitude of these actions may remain unknown for substantial periods of time. The cost to defend or settle future lawsuits or investigations may be significant and such costs, or the outcome of such lawsuits or investigations, could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Risks Related to Financial Matters and Global Blue’s Capital and Corporate Structure
Failure to comply with the covenants or other obligations contained in the Facilities Agreement could result in an event of default, and any failure to repay or refinance the outstanding debt under the Facilities Agreement when due could have a material adverse effect on Global Blue.
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Global Blue has incurred substantial indebtedness. As of March 31, 2022, Gross Debt (which refers to the long-term financing - senior debt facility less the capitalized financing fees) amounted to €729 million. If there were an event of default under the Facilities Agreement that is not cured or waived in accordance with the terms of the Facilities Agreement, the lenders under the Facilities Agreement could terminate their commitments to lend and cause all amounts outstanding with respect to the loans granted under the Facilities Agreement to become due and payable immediately and/or exercise their rights and remedies under the security documents. Global Blue’s assets and cash flow may not be sufficient to fully repay Global Blue’s outstanding debt under the Facilities Agreement when due, whether upon an acceleration of the loans granted under the Facilities Agreement or on the maturity date of any of the loans granted. Certain assets including the shares and material bank accounts of certain of Global Blue’s material subsidiaries serve as security to secure the obligations under the Facilities Agreement and, upon an acceleration of the Facilities Agreement, the secured parties may enforce such security and exercise rights and remedies under such security documents including to sell, appropriate or otherwise dispose of such assets in order to generate proceeds to repay any outstanding indebtedness under the Facilities Agreement. Upon an acceleration of the Facilities Agreement or upon the final maturity date of the Facilities Agreement, there can be no assurance that Global Blue will be able to refinance the Facilities Agreement or that Global Blue’s assets, including those that serve as security for outstanding indebtedness, would be sufficient to repay that indebtedness in full and allow Global Blue to continue to make the other payments that Global Blue is obliged to make, which would impair Global Blue’s ability to run Global Blue’s business, could result in insolvency proceedings or reorganization and could result in investors losing all or a significant portion of their investment. In addition, a default under the Facilities Agreement could result in a default under Global Blue’s other financing arrangements and could cause or permit lenders under those other financing arrangements to accelerate such financing arrangements, causing the amounts owed under those arrangements to become immediately due and payable, which could have a material adverse effect on Global Blue’s business, results of operations and financial condition. For more information regarding the Facilities Agreement, see “Item 5. Operating and financial review and prospects - B. Liquidity and capital resources”.
Global Blue relies on its operating subsidiaries to provide it with funds necessary to meet Global Blue’s financial obligations and Global Blue’s ability to pay dividends may be constrained.
Global Blue operates through a holding structure. Global Blue is a holding company with no material, direct business operations. Global Blue’s only assets are its direct and indirect equity interests in its operating subsidiaries. As a result, Global Blue is dependent on loans, dividends and other payments from these subsidiaries to generate the funds necessary to meet its financial obligations, including the payment of dividends. The ability of Global Blue’s subsidiaries to make such distributions and other payments depends on their earnings and may be subject to contractual or statutory limitations, such as limitations imposed by Global Blue’s financing facilities to which Global Blue’s subsidiaries are guarantors or the legal requirement of having distributable profit or distributable reserves. See “Item 8A. Consolidated statements and other financial information”. As an equity investor in Global Blue’s subsidiaries, Global Blue’s right to receive assets upon a subsidiary’s liquidation or reorganization will be effectively subordinated to the claims of such subsidiary’s creditors. To the extent that Global Blue is recognized as a creditor of a subsidiary, its claims may still be subordinated to any security interest in or other lien on such subsidiary’s assets and to any of its debt or other obligations that are senior to Global Blue’s claims.
We do not currently intend to pay dividends. The actual payment of future dividends on our ordinary shares and the amounts thereof depend on a number of factors, including, among others, the amount of distributable profits and reserves, including capital contribution reserves (which can be reduced by losses in a current year or carried forward from previous years), the Company’s capital expenditure and investment plans, revenue, profits, financial condition, the Company’s level of profitability, Leverage Ratio (as defined under “Item 5. Operating and financial review and prospects - B. Liquidity and capital resources”), applicable restrictions on the payment of dividends under applicable laws, compliance with credit covenants, general economic and market conditions, future prospects and such other factors as the Board of Directors may deem relevant from time to time. The Company’s ability to pay dividends may be impaired if any of the risks described in this section were to occur.
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Global Blue’s indebtedness imposes restrictions on Global Blue’s business and a significant increase in Global Blue’s indebtedness could result in changes to the terms on which credit is extended to it.
The Facilities Agreement contains covenants and undertakings. These undertakings restrict or limit, among others, Global Blue’s ability to incur additional indebtedness, Global Blue’s ability to create security, Global Blue’s ability to dispose of assets and Global Blue’s ability to merge or consolidate with other entities (in each case subject to a number of important exceptions and qualifications). If Global Blue breaches any of the covenants with respect to the Facilities Agreement and Global Blue is unable to cure the breach within any applicable grace period specified in the Facilities Agreement (to the extent the breach is capable of being cured) or to obtain a waiver from the relevant lenders, Global Blue would be in default under the terms of the Facilities Agreement. See “Operating Results”.
Since a portion of Global Blue’s cash flow from operations is dedicated to the payment of interest on Global Blue’s indebtedness, these payments reduce the amount of cash Global Blue has available for other purposes, including Global Blue’s working capital needs, capital expenditure, the exploitation of business opportunities and organic growth, future acquisitions and other general corporate needs, as well as dividends. Furthermore, a significant increase in Global Blue’s indebtedness could result in changes to the terms on which banks and other parties are willing to extend credit to it. Any of these events, if they occur, could increase Global Blue’s costs of financing or cause Global Blue to make early repayment on some or all of Global Blue’s indebtedness, either of which could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Global Blue’s inability to generate sufficient cash flow could affect its ability to execute its strategic plans.
Organic growth opportunities are an important element of Global Blue’s strategy. See “Business Overview”. Global Blue may not generate sufficient cash flow to finance such growth plans. Consequently, the execution of Global Blue’s growth strategy may require access to external sources of capital, which may not be available to Global Blue on acceptable terms, or at all. Limitations on Global Blue’s access to capital, including on Global Blue’s ability to issue additional debt or equity, could result from events or causes beyond Global Blue’s control, and could include, among others, decreases in Global Blue’s creditworthiness or profitability, significant increases in interest rates, increases in the risk premium generally required by investors, decreases in the availability of credit or the tightening of terms required by lenders. Any limitations on Global Blue’s ability to secure external capital, continue Global Blue’s existing finance arrangements or refinance existing financing obligations could limit Global Blue’s liquidity, Global Blue’s financial flexibility or Global Blue’s cash flow and affect Global Blue’s ability to execute Global Blue’s strategic plans, which could have a material adverse effect on Global Blue’s business, results of operations and financial condition.
Global Blue is exposed to interest rate risks.
Part of Global Blue’s existing and future debt and borrowings carry, or may carry, floating interest rates, including floating interest rates linked to EURIBOR or similar “benchmark” interest rates. As of March 31, 2022, all of Global Blue’s interest-bearing loans carried floating interest rates. As of March 31, 2022, none of these loans were covered by interest rate swaps as the floating rate was below the minimum interest rate floor of 0%, which will also apply to borrowings under the Facilities. Adverse fluctuations and increases in interest rates, to the extent that they are not hedged, could have a material adverse effect on Global Blue’s cash flow and financing costs and, consequently, on Global Blue’s business, results of operations and financial condition. In addition, LIBOR and other “benchmark” interest rates are currently the subject of recent and ongoing national, international and other regulatory guidance and proposals for reform, which may cause such “benchmarks” to perform differently than in the past, or to disappear entirely, or have other consequences which cannot be predicted. Any such consequence could result in an increase in the interest payable on any of Global Blue’s debt linked to such a “benchmark”.
Global Blue is exposed to currency translation and transaction risk.
Global Blue is exposed to currency translation risk because its group consolidated reporting currency is the euro and hence fluctuations in foreign exchange rates impact the consolidation into euro of foreign currency-
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denominated assets, liabilities and earnings. In addition, the Company is exposed to foreign currency movements as a result of its share price being denominated in U.S. dollar versus the Company’s reporting currency in euro.
Global Blue’s main transaction risks arise from funding activities and transactions between Global Blue group entities with different functional currencies. Exposures are in the form of cash pools as well as intra-group trade payables and receivables. Global Blue’s largest exposures for the financial year ended March 31, 2022 were to the Swedish krona, Australian dollar and Moroccan dirham, and for the financial year ended March 31, 2021 to the Australian dollar, Moroccan dirham and Uruguayan peso. Volatility in these currencies may therefore impact Global Blue’s results of operations if not properly managed. Adverse currency movements could result in a material adverse effect on Global Blue’s business, results of operations and financial condition. See “Item 11. Quantitative and Qualitative Disclosures about Market Risk”.
Global Blue’s consolidated financial statements include significant intangible assets which could be impaired.
Global Blue carries significant intangible assets on its balance sheet. As of March 31, 2022, the intangible assets on Global Blue’s balance sheet totaled EUR584.0 million, including EUR485.6 million in goodwill and EUR80.0 million in trademarks and customer relationships relating mainly to the acquisition of Global Blue by Silver Lake and Partners Group AG (“Partners Group”) in 2012, as well as Global Blue’s acquisition of Currency Select Pty Limited (previously Travelex Outsourcing Pty Limited) (“Currency Select”)) in 2017 and ZigZag in 2021.
Pursuant to current accounting rules, Global Blue is required to assess goodwill for impairment at least annually or more frequently if impairment indicators are present. Impairment indicators include, but are not limited to, significant underperformance relative to historical or projected future operating results, a significant decline in share price or market capitalization and negative industry or economic trends. If such events were to occur, the carrying amount of Global Blue’s goodwill may no longer be recoverable and Global Blue would be required to record an impairment charge. The COVID-19 pandemic and its impact on Global Blue’s business was an impairment indicator that Global Blue assessed. See “The COVID-19 pandemic has resulted in significantly decreased activity in the international travel and extra-regional shopping sectors and, as a result, has had a significant negative impact on Global Blue. The effects of COVID-19 are expected to continue to have a negative impact on Global Blue’s business, results of operations and financial condition until the pandemic and health concerns subside and the related preventative measures are lifted”. Global Blue assessed its goodwill for impairment as of the most recent reporting date of March 31, 2022, including analyses for the impact of COVID-19. While the most recent assessment resulted in no impairment, should the impact of the COVID-19 pandemic on Global Blue’s revenue be more severe or of longer duration than assumed, our goodwill balance may be at risk of impairment.
Other intangible assets, such as trademarks and customer relationships, are amortized on a yearly basis. However, if impairment indicators are present, Global Blue is required to test such intangible assets for impairment.
Seasonality may cause our operating results to fluctuate from quarter to quarter.
We experience seasonality, with the summer months typically being a high season of travel, resulting in increased working capital needs. See “Liquidity and capital resources—Net Working Capital” for further details. As a result, it may be difficult to forecast our results of operations accurately, and there can be no assurance that the results of any particular quarter or other period will serve as an indication of our future performance.
Risks Related to the U.S. Federal Income Tax Treatment
If the Company were a passive foreign investment company for U.S. federal income tax purposes for any taxable year, U.S. Holders of our ordinary shares could be subject to adverse U.S. federal income tax consequences.
If the Company is or becomes a “passive foreign investment company” (a “PFIC”) within the meaning of Section 1297 of the Internal Revenue Code of 1986, as amended (the “Code”) for any taxable year during which a U.S. Holder holds ordinary shares (as such term is defined under “Taxation”), certain adverse U.S. federal income tax consequences may apply to such U.S. Holder. The Company does not expect the Company to be a PFIC for U.S.
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federal income tax purposes for the current taxable year or in the foreseeable future. However, PFIC status depends on the composition of a company’s income and assets and the fair market value of its assets from time to time, as well as on the application of complex statutory and regulatory rules that are subject to potentially varying or changing interpretations. Accordingly, there can be no assurance that the Company will not be treated as a PFIC for any taxable year.
If the Company were a PFIC, a U.S. Holder of our ordinary shares may be subject to adverse U.S. federal income tax consequences, such as taxation at the highest marginal ordinary income tax rates on capital gains and on certain actual or deemed distributions, interest charges on certain taxes treated as deferred, and additional reporting requirements. See “Taxation - Material U.S. Federal Income Tax Consequences”.
Risks Related to Global Blue as a Public Company
Fluctuations in operating results, quarter-to-quarter earnings and other factors, including incidents involving Global Blue’s customers and negative media coverage, may result in significant decreases or fluctuations in the price of Global Blue securities.
The stock markets experience volatility that is often unrelated to operating performance. These broad market fluctuations may adversely affect the trading price of our ordinary shares and, as a result, there may be significant volatility in the market price of our ordinary shares. Separately, if the Company is unable to operate as profitably as investors expect, the market price of our ordinary shares will likely decline when it becomes apparent that the market expectations may not be realized. In addition to operating results, many economic and seasonal factors outside of the Company’s control could have an adverse effect on the price of our ordinary shares and increase fluctuations in its earnings. These factors include certain of the risks discussed in this Annual Report, operating results of other companies in the same industry, changes in financial estimates or recommendations of securities analysts, speculation in the press or investment community, negative media coverage or risk of proceedings or government investigation, change in government regulation, foreign currency fluctuations and uncertainty in tax policies, the possible effects of war, terrorist and other hostilities, other factors affecting travel and traveler shopping (including pandemics), adverse weather conditions, changes in general conditions in the economy or the financial markets or other developments affecting the luxury goods retail industry.

Silver Lake is able to exert control over Global Blue. The interests pursued by Silver Lake could differ from the interests of Global Blue’s other security-holders.
Silver Lake beneficially owns approximately 74.7% of our ordinary shares. Due to its large shareholdings, Silver Lake is able to exert control in the general meeting of Global Blue shareholders and, consequently, on matters decided by the general meeting, including the appointment of members of the Board of Directors, the payment of dividends and any proposed capital increase. This concentration of our ownership may delay or deter possible changes in control of the Company, which may reduce the value of an investment in our common stock. In addition, the interests pursued by Silver Lake could differ from the interests of Global Blue’s other security-holders. See “Major Shareholders” and “Related Party Transactions” for a description of certain arrangements regarding the relationship between the Company and Silver Lake.
For so long as Global Blue Currency Choice Italia S.r.l. (“GBCCI”) holds a license from the Bank of Italy, acquiring a direct or indirect substantial stake in Global Blue’s share capital may require the prior consent of, or post-closing notification to, the Bank of Italy and may be subjected to restrictions and other requirements.
The acquisition, alone or together with others, of a direct or indirect substantial stake (or voting rights) in the share capital of Global Blue, which indirectly controls GBCCI, which is an Italian payment institution supervised by the Bank of Italy, entailing the power to control or exercise a significant influence on the management of Global Blue (and, in turn, on the management of GBCCI), may be subject to the prior consent of the Bank of Italy or to prescribed post-closing notification duties of the Bank of Italy. In order to determine whether the acquisition of a
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substantial stake (or voting rights) in the share capital of Global Blue triggers the need to obtain the prior consent of the Bank of Italy, the relevant threshold in relation to listed entities is generally 10% of a company’s share capital (or voting rights), although a case-by-case assessment of the shareholders’ structure of Global Blue at the time of an acquisition would be required as the need to obtain prior consent from the Bank of Italy may also stem from other factors (e.g., commercial or shareholders’ agreements in place entailing or excluding the ability to influence the management of Global Blue and/or GBCCI). Non-compliance with the requirement to obtain such a prior consent, or to comply with the applicable post-closing notification duties, would violate articles 19 and 114-undecies of Legislative Decree 1 September 1993, No. 385, as amended, and may lead to administrative sanctions, including but not limited to administrative fines. In addition, failure to obtain such a consent or to comply with the prescribed post-closing notification duties may mean that the voting rights or any other rights attached to the stake (or voting rights) in the share capital of Global Blue acquired by the acquiring entity of such stake may not be exercised, and may result in the annulment of resolutions that have been passed in general meetings of GBCCI where the required majority would not have been reached without the votes attached to the shareholding held by Global Blue in GBCCI’s share capital. Furthermore, equity stakes purchased in the absence of the required prior consent of the Bank of Italy must be sold within the deadline established by the Bank of Italy. If prior consent is required, the Bank of Italy will grant the same after having verified that the applicant satisfies its requirements for reputation, professionalism and good standing, in order to ensure the sound and prudent management of GBCCI.
Security-holders have limited ability to bring an action against the Company or against its directors and officers, or to enforce a judgment against the Company or them, because the Company is incorporated in Switzerland, because the Company conducts a majority of its operations outside of the United States and because a majority of the Company’s directors and officers reside outside the United States.
The Company is incorporated in Switzerland and conducts a majority of its operations through its subsidiary, Global Blue Group AG, outside the United States. All of the Company’s assets are located outside the United States. A majority of the Company’s officers and directors reside outside the United States and a substantial portion of the assets of those persons are located outside of the United States. As a result, it could be difficult or impossible for you to bring an action against the Company or against these individuals outside of the United States in the event that you believe that your rights have been infringed under the applicable securities laws or otherwise. Even if you are successful in bringing an action of this kind, the laws outside of the United States could render you unable to enforce a judgment against the Company’s assets or the assets of the Company’s directors and officers.
In addition, the Articles of Association provide for arbitration in Zurich, Switzerland in accordance with the Rules of Arbitration of the International Chamber of Commerce for corporate litigation between the Company and its directors and its security-holders. While arbitration clauses in Articles of Association are considered to be valid under Swiss law, it is not settled under Swiss law whether they are also valid in the context of listed companies, which uncertainty could create some delay for security-holders seeking to bring claims against Global Blue or its directors or officers. Costs in arbitration proceedings can be significantly higher than in proceedings before ordinary Swiss courts. Security-holders initiating arbitration proceedings under the arbitration provision contained in the Articles of Association will be required to make advance payments to the arbitration court in order to cover the arbitration court’s expenses and these amounts can be materially higher than in a proceeding in an ordinary Swiss court. Similarly, a security-holder will or may be required to make advance payments to cover the counsel cost of the opposing party in the event it does not prevail or only partly prevails, and such reimbursement cost can be significantly higher than in proceedings in ordinary Swiss courts. Also, the ability to obtain evidence and enforce evidence production obligations in an arbitration proceeding can be significantly less effective than in an ordinary Swiss court proceeding. Further, the enforcement of an arbitration award outside of Switzerland may be more difficult and subject to more burdensome requirements than enforcement of a verdict of a Swiss court. In addition, while such arbitration requirements for corporate litigation would not preclude a security-holder from bringing a claim against Global Blue or its directors or officers in U.S. courts under the civil liability provisions of the U.S. federal securities laws, as noted above, security-holders may be unable to enforce a judgment predicated upon such civil liability provisions in Swiss courts.
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As a result of all of the above, our security-holders might have more difficulty in protecting their interests in the face of actions taken by management, members of the Board of Directors or controlling shareholders than they would as security-holders of a U.S. public company.
Certain protections of Swiss law that apply to Swiss domestic listed companies do not apply to the Company.
Due to Global Blue’s cross-border structure, certain protections of Swiss law that apply to Swiss domestic listed companies will not apply to the Company. In particular, the rules of the Swiss Financial Infrastructure Act on disclosure of shareholdings and tender offer rules, including mandatory tender offer requirements and regulations of voluntary tender offers, which typically apply in relation to Swiss companies listed in Switzerland, will not apply to the Company as it will not be listed in Switzerland.
Global Blue is an “emerging growth company” and as a result of the reduced disclosure and governance requirements applicable to emerging growth companies, our ordinary shares may be less attractive to investors.
Global Blue is an “emerging growth company,” as defined in the JOBS Act, and it intends to take advantage of certain exemptions from various reporting requirements that are applicable to other public companies that are not emerging growth companies including, but not limited to, not being required to comply with the auditor attestation requirements of Section 404 of the Sarbanes-Oxley Act. Global Blue cannot predict if investors will find its shares less attractive because it will rely on these exemptions, including delaying adoption of new or revised accounting standards until such time as those standards apply to private companies and reduced disclosure obligations regarding executive compensation. If some investors find our ordinary shares less attractive as a result, there may be a less active trading market and the price of the Company’s securities may be more volatile. Global Blue may take advantage of these reporting exemptions until it is no longer an “emerging growth company”. Global Blue will remain an “emerging growth company” until the earlier of (1) the last day of the financial year (a) following the fifth anniversary of the completion of the FPAC IPO, (b) in which it has total annual gross revenue of at least $1.07 billion, or (c) in which it is deemed to be a large accelerated filer, which means the market value of our ordinary shares that is held by non-affiliates exceeds $700 million as of the last day of the second financial quarter of such financial year, and (2) the date on which it has issued more than $1.0 billion in non-convertible debt during the prior three-year period.
The Company may not be able to make dividend distributions or repurchase shares without subjecting shareholders to Swiss withholding tax.
The Company may not be successful in its efforts to make distributions, if any, on a withholding tax-free basis. Distributions made by the Company will generally be subject to a Swiss federal withholding tax at a rate of 35%, except if made out of confirmed capital contribution reserves. However, the Company may be unable to obtain the confirmation by the Swiss tax authorities of the capital contribution reserves in the desired amount. Furthermore, the Company may be unable to make distributions out of confirmed capital contribution reserves for other reasons, such as in case capital contribution reserves were depleted in the context of the redemption of Series A Preferred Shares or Series B Peferred Shares or as a result of other distributions, to the extent its audited statutory financial statements show a loss carry forward which it may incur as a result of operational losses, or impairment of assets. The withholding tax must be withheld from the gross distribution and paid to the Swiss Federal Tax Administration. A U.S. holder that qualifies for benefits under the Convention between the United States and the Swiss Confederation for the Avoidance of Double Taxation with Respect to Taxes on Income (the “U.S.-Swiss Treaty”) may apply for a refund of the tax withheld in excess of the 15% treaty rate (or in excess of the 5% reduced treaty rate for qualifying corporate shareholders holding at least 10% of the voting stock of the Company, or for a full refund in the case of qualified pension funds). Payment of a capital distribution in the form of a par value reduction is not subject to Swiss withholding tax. If the Company is unable pay a dividend out of qualifying additional paid-in capital, the Company may not be able to make distributions without subjecting shareholders to Swiss withholding taxes.
Under present Swiss tax law, repurchases of shares for the purposes of capital reduction are treated as a partial liquidation subject to 35% Swiss withholding tax on the difference between the par value and the repurchase price.
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Accordingly, the Company may not be able to repurchase shares for the purposes of capital reduction without subjecting shareholders to Swiss withholding taxes. See “Taxation”.
Risks Related to the Company’s Securities
Global Blue Warrants will become exercisable for ordinary shares and Series A and B Preferred Shares will be convertible into ordinary shares, which would increase the number of securities eligible for future resale in the public market and result in dilution to our shareholders, and may adversely affect the market price of our ordinary shares.
Outstanding Global Blue Warrants to purchase an aggregate 30,735,950 ordinary shares of the Company are exercisable at a price of $11.50 per share, subject to adjustments. In addition, a total of 17,788,512 Series A Preferred Shares, excluding 5,929,477 Series A Preferred Shares held in treasury, and 21,176,470 Series B Preferred Shares are convertible into ordinary shares, under certain circumstances, on a cashless and one-for-one basis. To the extent such Global Blue Warrants are exercised or Series A Preferred Shares or Series B Preferred Shares are converted, additional ordinary shares will be issued, which will result in dilution to the holders of ordinary shares and increase the number of securities eligible for resale in the public market. Sales of substantial numbers of such shares in the public market could adversely affect the market price of our ordinary shares.
In addition, the market price of our ordinary shares may also be adversely affected if investors in our ordinary shares view the Series A Preferred Shares or Series B Preferred Shares as a more attractive means of equity participation in us than owning our ordinary shares or as a results of any hedging or arbitrage trading activity that may develop involving the Series A Preferred Shares, Series B Preferred Shares and our ordinary shares.
Our ordinary shares rank junior to the Series A Preferred Shares with respect to the payment of dividends and amounts payable in the event of our liquidation.
Our ordinary shares rank junior to the Series A Preferred Shares and Series B Preferred Shares with respect to the payment of dividends and amounts payable in the event of our liquidation. This means that, unless dividends have been declared and paid, or set aside for payment, on all outstanding Series A Preferred Shares and Series B Preferred Shares, no dividends may be declared or paid on our ordinary shares. Likewise, in the event of our liquidation, no distribution of our assets may be made to holders of our ordinary shares until we have paid to (i) holders of the Series A Preferred Shares liquidation proceeds equal to the higher of $10.00 per share and the amount that such Series A Preferred Share would have conferred had it been converted into an ordinary share immediately prior to liquidation and (ii) holders of the Series B Preferred Shares liquidation proceeds equal to the higher of $8.50 per share and the amount that such Series B Preferred Share would have conferred had it been converted into an ordinary share immediately prior to liquidation.
The trading price of the Company’s securities may be volatile.
The trading price of the Company’s securities could be volatile and subject to wide fluctuations in response to various factors, some of which are beyond our control. Any of the factors listed below could have a material adverse effect on the investment in the Company’s securities and the securities may trade at prices significantly below the price you paid for them. In such circumstances, the trading price of our securities may not recover and may experience a further decline.
Factors affecting the trading price of our securities may include:
actual or anticipated fluctuations in our quarterly financial results or the quarterly financial results of companies perceived to be similar to us;
changes in the market’s expectations about our operating results;
success of competitors;
lack of adjacent competitors;
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our operating results failing to meet the expectation of securities analysts or investors in a particular period;
changes in financial estimates and recommendations by securities analysts concerning Global Blue or the industries in which we operate in general;
operating and stock price performance of other companies that investors deem comparable to us;
our ability to market new and enhanced products and services on a timely basis;
changes in laws and regulations affecting our business;
commencement of, or involvement in, litigation involving us;
changes in our capital structure, such as future issuances of securities or the incurrence of additional debt;
the volume of our securities, including ordinary shares, Global Blue Warrants, the Series A Preferred Shares and the Series B Preferred Shares, available for public sale;
any major change in the Board of Directors or management;
sales of substantial amounts of ordinary shares, Global Blue Warrants, the Series A Preferred Shares and the Series B Preferred Shares by our directors, executive officers or significant shareholders or the perception that such sales could occur; and
general economic and political conditions such as recessions, interest rates, fuel prices, international currency fluctuations and acts of war or terrorism.
Broad market and industry factors may materially harm the market price of our securities irrespective of our operating performance. The stock market in general, and the NYSE, has experienced price and volume fluctuations that have often been unrelated or disproportionate to the operating performance of the particular companies affected. The trading prices and valuations of these stocks, and of our securities, may not be predictable. A loss of investor confidence in the market for the stocks of other companies which investors perceive to be similar to us could depress the price of the Company’s securities regardless of our business, prospects, financial conditions or results of operations. A decline in the market price of our securities also could adversely affect our ability to issue additional securities and our ability to obtain additional financing in the future.
Reports published by analysts, including projections in those reports that differ from Global Blue’s actual results, could adversely affect the price and trading volume of our ordinary shares.
Global Blue currently expects that securities research analysts will establish and publish their own periodic projections for its business. These projections may vary widely and may not accurately predict the results Global Blue actually achieves. The Company’s ordinary share price may decline if actual results do not match the projections of these securities research analysts. Similarly, if one or more of the analysts who write reports downgrades the Company’s securities or publishes inaccurate or unfavorable research about Global Blue’s business, the Company’s ordinary share price could decline. If one or more of these analysts ceases coverage or fails to publish reports regularly, the Company’s ordinary share price or trading volume could decline. While the Company expects research analyst coverage of the Company, if no analysts commence coverage of Global Blue, the trading price and volume for the Company’s ordinary shares could be adversely affected.
As a “foreign private issuer” under the rules and regulations of the SEC, the Company is permitted to, and may, file less or different information with the SEC than a company incorporated in the United States or otherwise not filing as a “foreign private issuer,” and will follow certain home country corporate governance practices in lieu of certain requirements of the NYSE applicable to U.S. companies.
The Company is considered a “foreign private issuer” under the Exchange Act and is therefore exempt from certain rules under the Exchange Act, including the proxy rules, which impose certain disclosure and procedural
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requirements for proxy solicitations for U.S. and other issuers. Moreover, the Company is not required to file periodic reports and financial statements with the SEC as frequently or within the same time frames as U.S. companies with securities registered under the Exchange Act. The Company currently prepares its financial statements in accordance with IFRS. The Company will not be required to file financial statements prepared in accordance with or reconciled to U.S. GAAP so long as its financial statements are prepared in accordance with IFRS. The Company is not required to comply with Regulation FD, which imposes restrictions on the selective disclosure of material information to shareholders. In addition, the Company’s officers, directors and principal shareholders are exempt from the reporting and short-swing profit recovery provisions of Section 16 of the Exchange Act and the rules under the Exchange Act with respect to their purchases and sales of the Company’s securities. Accordingly, if you continue to hold the Company’s securities, you may receive less or different information about the Company than you would receive about a U.S. domestic public company.
In addition, as a “foreign private issuer” whose securities are listed on the NYSE, the Company is permitted to follow certain home country corporate governance practices in lieu of certain requirements of the NYSE. A “foreign private issuer” must disclose in its annual reports filed with the SEC each requirement of the NYSE with which it does not comply, followed by a description of its applicable home country practice. The Company currently follows the corporate governance requirements of the NYSE. However, the Company cannot make any assurances that it will continue to follow such corporate governance requirements in the future, and may therefore, in the future, rely on available exemptions that would allow the Company to follow its home country practice. Unlike the requirements of the NYSE, there are currently no mandatory corporate governance requirements in Switzerland that would require the Company to: (i) have a majority of the Board of Directors be independent; (ii) establish a nominating/governance committee; or (iii) hold regular executive sessions where only independent directors may be present. Such Swiss home country practices may afford less protection to holders of the Company’s securities.
The Company could lose its status as a “foreign private issuer” under current SEC rules and regulations if more than 50% of its outstanding voting securities are directly or indirectly held of record by U.S. holders and any one of the following is true: (i) the majority of its executive officers or directors are U.S. citizens or residents; (ii) more than 50% of its assets are located in the United States; or (iii) its business is administered principally in the United States. If the Company loses its status as a “foreign private issuer” in the future, it will no longer be exempt from the rules described above and, among others, will be required to file periodic reports and annual and quarterly financial statements as if it were a company incorporated in the United States. If this were to happen, the Company would likely incur substantial costs in fulfilling these additional regulatory requirements and members of the Company’s management would likely have to divert time and resources from other responsibilities to ensuring these additional regulatory requirements are fulfilled.
Provisions in the Articles of Association and Swiss law may limit the availability of attractive takeover proposals.
The Company’s articles of association (the “Articles of Association”) contain provisions that may discourage unsolicited takeover proposals that shareholders of the Company may consider to be in their best interests. In particular, the Articles of Association contain a provision which requires approval by the majority of votes present at (i) a special meeting of the Series A Preferred Shares where the holders of the Series A Preferred Shares would receive less than $10 per Series A Preferred Share in connection with a merger or public tender offer when shareholder approval is required as a condition to the offer and (ii) a special meeting of the Series B Preferred Shares where the holders of the Series B Preferred Shares would receive less than $8.50 per Series B Preferred Share in connection with a merger or public tender offer when shareholder approval is required as a condition to the offer. Other provisions in the Articles of Association and Swiss law include the requirement for the affirmative vote of holders of at least two-thirds of the represented shares and the absolute majority of the represented nominal value of the shares at a general meeting of shareholders to amend provisions therein that affect certain shareholder rights or the Company’s ability to enter into certain transactions. These provisions could limit the price investors might be willing to pay for the Company’s securities.
Global Blue has identified a material weakness in its internal control over financial reporting. If Global Blue is unable to remediate this material weakness or otherwise fails to maintain an effective system of internal controls,
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Global Blue may not be able to accurately or timely report its financial condition or results of operations, which may adversely affect its business and the price of its securities.
As a public company in the U.S., we have significant requirements for enhanced financial reporting and internal controls. We have made, and will continue to make, changes to our internal controls and procedures for financial reporting to meet our reporting obligations as a public company. Effective internal controls over financial reporting are necessary for Global Blue to provide reliable financial reports and, together with adequate disclosure controls and procedures, are designed to prevent fraud. Any failure to implement required new or improved controls, or difficulties encountered in their implementation could cause Global Blue to fail to meet its reporting obligations. In connection with the implementation of the necessary procedures and practices related to internal control over financial reporting, we have identified and may identify additional deficiencies that we may not be able to remediate in time to meet the deadline imposed by the Sarbanes-Oxley Act for compliance with the requirements of Section 404 thereof. Our testing has revealed and may continue to reveal deficiencies in our internal controls over financial reporting that are deemed to be material weaknesses. Newly-identified material weaknesses could result in a material misstatement of our annual or quarterly consolidated financial statements or disclosures that may not be prevented or detected.
As described in more detail in “Item 15, Controls and Procedures”, in this Annual Report on Form 20-F, management has concluded that we have a material weakness in our internal control over financial reporting. A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of the company’s annual or interim consolidated financial statements will not be prevented or detected on a timely basis.
As previously disclosed, Global Blue’s historical audited consolidated financial statements for the years ended March 31, 2021 and March 31, 2020 were restated. While we have designed and implemented controls to remediate the material weakness, as described in more detail in “Item 15, Controls and Procedures” our efforts may not be successful. These remediation measures may be time consuming, costly, and may place significant demands on our financial and operational resources. If our efforts to remediate this material weakness are not successful, the remediated material weakness may reoccur or other material weaknesses could occur in the future.
Global Blue is required to disclose changes made in its internal controls and procedures and its management will be required to assess the effectiveness of these controls annually. We may not be able to conclude on an ongoing basis that we have fully remediated all material weaknesses and that we have effective internal control over financial reporting in accordance with Section 404 of the Sarbanes-Oxley Act. If we are unable to do this, we may not be able to accurately or timely report our financial information and such failure could result in a negative reaction in the financial markets due to a loss of confidence in the reliability of its financial information, which could negatively affect the market price of its securities. Any such action could negatively affect Global Blue’s results of operations and cash flows.
In addition, for as long as we are an “emerging growth company” under the JOBS Act, our independent registered public accounting firm will not be required to attest to the effectiveness of our internal controls over financial reporting pursuant to Section 404 of the Sarbanes-Oxley Act. An independent assessment of the effectiveness of Global Blue’s internal controls could detect problems that management’s assessment might not. Undetected material weaknesses in Global Blue’s internal controls could lead to financial statement restatements and require it to incur the expense of remediation.

ITEM 4. INFORMATION ON THE COMPANY

A. History and development of the company

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Global Blue Group Holding AG with its commercial name Global Blue (previously called Global Refund) was incorporated on December 10, 2019, is headquartered in Zürichstrasse 38, 8306 Brüttisellen, Switzerland (telephone +41 22 363 77 40) governed by Swiss laws, has been a leader in TFS services (based on Sales in Store) since it pioneered the concept with its first incorporation in 1980 in Sweden and maintains a large market share in the segment. Throughout the 1980s and 1990s, Global Blue expanded into 16 new countries, including France, Germany, Spain, Switzerland and, in 1993, Singapore, which was Global Blue’s first expansion beyond Europe. In 2001, Global Blue launched its DCC service and moved its corporate headquarters from Sweden to Switzerland. During the 2000s, Global Blue accelerated its global expansion, with TFS and DCC operations launched in several markets throughout Europe, Asia and the Americas, including Argentina and South Korea.
Global Blue was acquired by funds and investment vehicles directly or indirectly managed and/or advised by Silver Lake and Partners Group in 2012.
Over the past few years, Global Blue has continued to grow, launching TFS operations in a number of new markets, including the Bahamas, Japan and Russia. In 2016, Global Blue expanded its DCC business with the acquisition of Currency Select, allowing Global Blue to introduce its business to new markets in APAC, and expand its payments proposition beyond DCC into what is today AVPS.
In 2020, Global Blue became a publicly traded company on the NYSE through a merger with FPAC, a transaction co-sponsored by the institutional asset manager Third Point and former NYSE President Thomas W. Farley.
In 2021, Global Blue started to diversify its business with the introduction of the new segment called Complementary Retail Tech Solutions (CRTS). It started with the acquisition of ZigZag, a Software-as-a-Service (SaaS) technology provider that enhances the e-commerce returns experience for consumers and streamlines the process for retailers across the world. Global Blue and ZigZag joined forces to further empower merchants to capture growth opportunities through omnichannel technology and payment solutions.
From October 2020 to September 2021, the Group purchased through various steps a 56% stake in Yocuda, an innovative and fast-growing company that has created a digital receipt product based in the United Kingdom. Global Blue’s partnership with Yocuda allows Global Blue to deepen its relationships with merchants, providing more new omnichannel solutions that are in line with their evolving needs. We believe that the digital receipts market is expected to continue to grow due to the increased focus on sustainability and new regulatory requirements in some jurisdictions, for example France, whereby digital receipts will become mandatory.
In March 2022, Global Blue has acquired a minority stake in Toshi, a SaaS technology provider targeting luxury brands to help them bridge the gap between the online and in-store experience and another minority stake in Twig, a disruptive new payment solution that enables consumers to convert their previous purchases – for example fashion or electrical items – into cash, which they can spend where and how they want.
Our website is www.globalblue.com. We make available, free of charge, on our website our Annual Reports on Form 20-F, Reports on Form 6-K and amendments to those reports as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. No information contained on our website is intended to be included as part of, or incorporated by reference into, this Annual Report on Form 20-F.
In addition, the SEC maintains an internet site at www.sec.gov that contains reports and other information regarding issuers that file electronically with the SEC.

B. Business overview
Global Blue serves as a strategic technology and payments partner to merchants, empowering them to capture the structural growth of international shoppers, driven by multiple long-term macroeconomic tailwinds. Global Blue established the concept of TFS in Sweden in 1980 and has emerged as both a global leader (based on its share of the
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Tax Free Shopping Segment (TFSS)) and a pioneer in technology for Tax Free Shopping according to management. Global Blue also offers AVPS, including DCC for which Global Blue is a leading provider. Finally, Global Blue also offers Complementary Retail Tech Solutions (CRTS) following the business combinations with ZigZag Global, an e-commerce returns platform and Yocuda, an eReceipts technology solution to help merchants migrating from paper to digital receipts. As of March 31, 2022, Global Blue operated across more than 50 countries. For the financial year ended March 31, 2022, Global Blue enabled millions of international shoppers to claim VAT refunds on international shopping or complete international transactions in their home currency. At its core, Global Blue is a technology platform that serves a network of more than 400,000 merchant stores globally through TFSS, AVPS and CRTS, facilitating millions of transactions and delivering economic benefits to a complex ecosystem of merchants, international shoppers and customs and tax authorities. See “Operating Results—COVID-19” for a summary of the impact of the ongoing COVID-19 outbreak on Global Blue.
Because of Global Blue’s position at the center of the international shopping TFS ecosystem and its technology platform, Global Blue is able to:
i.offer merchant partners, based on long-term commercial relationships, incremental sales from international shoppers, increase merchant brand awareness and add an additional revenue stream;
ii.increase the incremental purchasing power of international shoppers and provide a seamless and personalized shopping experience to them; and
iii.help customs and tax authorities increase country attractiveness and adopt higher security and fully compliant operations through digitalization See “Operating Results - Regulatory update” for impacts of government regulations on company’s business.
A typical TFS transaction begins with the international shopper purchasing goods from a merchant with VAT included in the price. The international shopper is then issued a tax-free form by the merchant, has the tax-free transaction validated by customs and tax authorities, and is refunded by a TFS company (either directly or via a third-party refund agent) an amount equal to the VAT, minus the TFS provider’s transaction fees. Global Blue relies on long-term merchant relationships and partner with them through technology investments and training to ensure Global Blue TFS service is offered to eligible tourists. The transaction fee is then split between the TFS provider and the merchant. The following illustration summarizes this process.

SIMPLIFIED OVERVIEW OF THE TFS PROCESS1
gb-20220331_g1.jpg

1 This overview is presented for illustrative purposes only and not as a representation of actual amounts involved in the TFS process. Actual amounts may vary depending on a number of factors, including the revenue share split set out in agreements with merchants, country mix (i.e., the number of transactions processed in higher refund ratio countries as compared to lower refund ratio countries) and market trends.
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Merchants: As a “business to business to consumer” (“B2B2C”) TFS service provider, Global Blue offers merchants a broad range of in-store issuing software solutions tailored to their needs, as well as pre- and post-transaction services to better attract and serve international shoppers. Global Blue has more than 40 years of experience in TFS and, as of March 31, 2022, Global Blue’s TFS network covered more than 300,000 TFS merchant stores. For the financial year ended March 31, 2022, Global Blue processed approximately EUR5.5 million TFSS transactions (EUR35.2 million for the financial year ended March 31, 2020, our last pre-pandemic financial year) and generated EUR89.6 million in revenue in its TFSS business (EUR359.6 million for the financial year ended March 31, 2020), or 71.1% of its total revenue (85.5% for the financial year ended March 31, 2020). In addition, by leveraging its access to proprietary aggregated data on international shoppers, Global Blue is able to provide merchants with innovative analytics and digital marketing solutions that include: (i) solutions designed to help merchants gain better insights into the operational and financial performance of their business and identify incremental revenue opportunities (i.e., Smart Data & Business Intelligence); and (ii) solutions designed to drive revenue for its merchants, increase awareness of TFS and help merchants improve their knowledge of and ability to engage with international shoppers (i.e., Digital Drive to Store & Marketing). For more than 20 years, Global Blue has also offered AVPS, including POS DCC services for the retail and hospitality sectors, e-commerce dynamic currency conversion solutions, services and software for automated teller machines (“ATM”), and Multi-Currency Processing (“MCP”) for online merchants.
International shoppers: International shoppers are at the core of both Global Blue’s business and the broader luxury market, representing approximately 20% to 30% of the luxury industry’s worldwide revenue. Global Blue offers international shoppers the ability to: (i) seamlessly reclaim VAT on eligible goods purchased outside their country of origin, increasing their purchasing power; and (ii) pay for goods and services abroad in their home currency through DCC services, giving them clarity and certainty about their travel spending. International shoppers have a financial incentive to use Global Blue’s TFS services, as they have the opportunity to receive a refund equaling approximately 70% of the VAT paid on average. Global Blue’s services not only help international shoppers save on shopping, they also facilitate a tax-free journey with a simple and transparent TFS refund process. As of March 31, 2022, Global Blue operated TFS services in more than 40 countries and maintained hundreds refund points with 10 credit card and three mobile wallet partnerships, allowing Global Blue to offer refunds to international shoppers at a convenient time and using their preferred payment method.
Customs and tax authorities: Global Blue’s ambition is to help governments drive tourism by increasing the attractiveness of shopping in countries in which Global Blue operates while making international shoppers’ VAT refund schemes more secure. Global Blue works directly with customs and authorities to improve the efficiency and integrity of their TFS refund schemes. Global Blue believes that its digital TFS shopping ecosystem increases traceability and reduces fraud.
Global Blue continually seeks to improve its competitive position by working closely with merchants, customs and tax authorities, related-service providers and other relevant stakeholders to develop business opportunities both in existing and new markets. Since Global Blue provides a seamless service to stakeholders across the value chain, its technology platform and solutions are a key pillar of its business. Over the years, Global Blue has introduced front-end issuing solutions for merchants, communication tools and applications for international shoppers, and export validation software for customs and tax authorities. Global Blue’s in-house, cloud-based technology platform allows it to connect all of the stakeholders in its TFS ecosystem in order to facilitate payments and transaction processing. Global Blue remains dedicated to innovating and further investing in its operations and software solutions to simplify the use of Global Blue’s services by all stakeholders.
Global Blue’s main AVPS offering is DCC. Global Blue’s DCC service enables international shoppers to make transactions in their home currency, thereby giving them clarity and confidence about their holiday or business spending. A typical DCC transaction begins with the international shopper being prompted to pay in either local or home currency. The international shopper selects the amount paid in their home currency (including a transaction fee) and the issuing bank debits the international shopper in their home currency. The merchant, the acquiring bank
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and Global Blue receive a share of the transaction fee. Furthermore, the AVPS offering includes Hotel & Retail payments gateway sold through Global Blue’s network of Acquirers and Payments Acquiring and Processing of credit card payments. The following illustration summarizes the DCC process.

SIMPLIFIED OVERVIEW OF THE DCC PROCESS2

gb-20220331_g2.jpg

Note: (1) FX fees charged by the issuing bank for the conversion of the £900 purchase amount is equal to or greater than the Global Blue dynamic currency conversion fees.


For the financial year ended March 31, 2022, Global Blue processed 13.2 million AVPS transactions (30.8 million for the financial year ended March 31, 2020, our last pre-pandemic financial year) and generated EUR23.3 million in revenue in Global Blue’s AVPS business (EUR60.8 million for the financial year ended March 31, 2020), or 18.5% of Global Blue’s total revenue (14.5% for the financial year ended March 31, 2020). For the financial year ended March 31, 2022, Global Blue offered its payment services to international shoppers at thousands of points of interaction across 32 countries.
Global Blue’s CTRS segment offers an enhanced, fully digital returns experience to more than 15 million domestic shoppers by connecting retailers to a network of more than 450 carrier services and 220 warehouses in 130 countries and help retailers manage worldwide e-commerce returns and exchanges more profitably, and consumers to enjoy a smoother and enhanced return experience. E-commerce returns replaces outdated paper-based “label in the box” solutions with a best in class online returns portal that offers a greater range of shipping options including post office, parcel shops, lockers and collection from home, as well as exchange alternatives. In parallel, it optimizes retailers’ profitability by reducing logistical costs via consolidation, local market re-sale, and inbound consumer queries, as well as by allowing exchanges versus simply return of goods.
With e-commerce expanding, an efficient returns platform is key to both mass and luxury retailers, who are experiencing accelerating growth in their online sales and operations.
2 This graphic is presented for illustrative purposes only and not as a representation of actual amounts involved in the DCC process. Actual amounts may vary depending on a number of factors, including the revenue share split set out in agreements with the respective Acquirer and merchants, expected DCC acceptance rates and market trends.
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gb-20220331_g3.gif


Global Blue’s CTRS segment also offers solutions to enable retailers to send content-rich, personalized digital receipts to customers. This technology can be linked to existing retailer schemes such as brand loyalty, customer relationship management (CRM), clienteling, and customer data platform (CDP) programs.
We believe that digital receipts will become more widespread due to the increased focus on sustainability and climate change and the fact that some governments are making eReceipts a legal requirement. eReceipts represent a highly cost-effective way to capture transaction-related customer data, giving retailers a chance to enrich their shopper database and gain a better, deeper understanding of their customers. They present an opportunity to engage via email with customers at a highly impactful time (immediately after a transaction is made). They support other
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initiatives, for example Environmental, Social and Corporate Governance (ESG) strategies as they provide more transparency and eliminate the need for paper.
gb-20220331_g4.gif

For the financial year ended March 31, 2022, Global Blue processed 17.7 million CRTS transactions and generated 13.1 million in revenue in Global Blue’s CRTS business, or 10.4% of Global Blue’s total revenue.
Key markets
Global Blue is present in more than 50 countries across Europe and Middle East, Asia and Americas and its top markets from a revenue perspective for the financial year ended March 31, 2022 were France, Australia and Italy and for the two other prior financial years, the top markets were the UK, France and Italy.
The table below summarizes the last 3 financial years Revenue of Global Blue by geography and by segment and for more details, please see “Note 6 Segment information”:



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Revenue by geography and by segment
For the financial year ended March 31
202220212020
(in EUR millions)
Europe82.625.6317.1
Asia5.45.039.4
Rest of the World1.60.23.0
Total TFSS89.630.8359.6
Europe6.63.314.8
Asia16.710.546.0
Rest of the World
Total AVPS23.313.960.8
Europe13.1
Asia
Rest of the World
Total CRTS13.1
Europe102.328.9332.0
Asia22.115.585.4
Rest of the World1.60.23.1
Total Revenue125.944.7420.4
Europe89.228.9332.0
Asia22.115.585.4
Rest of the World1.60.23.1
Total Revenue without CRTS112.944.7420.4

Material effects of government regulation
The UK abolished the Tax Free Shopping scheme on January 1, 2021 which allowed international visitors in the UK to reclaim the VAT paid on goods being exported. See “Operating Results—Regulatory Update” for more details on the UK decision.
Intra-year seasonality
Global Blue’s business is subject to predictable seasonality because a significant part of its business serves the leisure segment of the travel industry, which is particularly active during the summer season in the Northern Hemisphere. Consequently, Global Blue has a greater need for working capital in the first half of its financial year, during the peak summer season, which is then unwound during the second half of the financial year. See also “Liquidity and capital resources—Net Working Capital” for further details.

C. Organizational structure
The following diagram depicts our organizational structure as of June 14, 2022. Percentages refer to voting power of our ordinary shares and Series A and B Preferred Shares held by the respective shareholders or shareholder groups. Our ordinary shares and Series A and B Preferred Shares have the same voting rights. Therefore, in calculating the percentages, (a) the numerator is calculated by adding the number of our ordinary shares held by the
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shareholder and the number of Series A and B Preferred Shares held by the shareholder; and (b) the denominator is calculated by adding the aggregate number of our ordinary shares outstanding and the aggregate number of Series A and B Preferred Shares outstanding (but excluding shares held in treasury). The structure chart assumes none of the outstanding Global Blue Warrants are exercised.
gb-20220331_g5.jpg

(1) Reflects ordinary shares and Series A Preferred Shares held by our directors and members of Executive Management. This includes ordinary shares and Series A Preferred Shares held by Ocorian Limited (formerly Estera Trust (Jersey) Limited) as trustee on behalf of certain employees and members of management.
(2) Reflects ordinary shares and Series A Preferred Shares directly held by SL Globetrotter L.P. (“Globetrotter”) and Global Blue Holding L.P. (“Cayman Holdings”). SL Globetrotter GP, Ltd. is the general partner of Globetrotter and Cayman Holdings. The sole shareholder of SL Globetrotter GP, Ltd. is Silver Lake Technology Associates III Cayman, L.P. The general partner of Silver Lake Technology Associates III Cayman, L.P. is Silver Lake (Offshore) AIV GP III, Ltd. Each of the entities identified in this footnote may be deemed to beneficially own the securities held by Globetrotter and Cayman Holdings.
(3) Reflects ordinary shares acquired by Ant pursuant to the share purchase and contribution agreement dated January 15, 2020 by and amongst Ant, the Company, Globetrotter and Cayman Holdings.
(4) Reflects ordinary shares and Series B Preferred Shares directly held by Certares Oppportunities Wolverine S.a.r.l pursuant to the investment agreement dated May 5, 2022.

We are organized in a matrix structure with geographic regions interacting with our businesses, both supported by shared technology and by central functions, designed to enable us to be closer to our customers and to facilitate communication among the marketing and sales organizations.
While Global Blue Group Holding AG is the parent company, we conduct our global business through dedicated TFS and AVPS companies and also conduct our operations through service activities from dedicated subsidiaries. We provide certain administrative, human resources, legal, treasury, strategy, marketing and other overhead services to our consolidated subsidiaries pursuant to service agreements for which we recover the cost.
See also “Item 4.A History and development of the company” and “Item 4.B Business overview”.
As of the date of this Annual Report on Form 20-F, Global Blue’s group consists of more than 80 entities in more than 45 countries. Global Blue continuously reviews Global Blue’s group structure with a view toward simplifying Global Blue’s group structure and reducing the number of group companies.
The significant subsidiaries of the Company are listed below.
NameCountry of Incorporation and Place of Business AddressNature Of BusinessProportion of Ordinary Shares held by the Group
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Currency Select Pty Limited Sydney, AustraliaAVPS100.00%
Global Blue Acquisition B.V. Amsterdam, The NetherlandsFinance Company100.00%
Global Blue Currency Choice Singapore Pte Ltd Singapore, SingaporeAVPS100.00%
Global Blue Deutschland GmbH Düsseldorf, GermanyTax-Free Shopping100.00%
Global Blue España SA Madrid, SpainTax-Free Shopping100.00%
Global Blue France Paris, FranceTax-Free Shopping100.00%
Global Blue Group AG Eysins, SwitzerlandHolding Unit100.00%
Global Blue Holding B.V. Amsterdam, The NetherlandsHolding Unit100.00%
Global Blue Holding Limited George Town, Cayman IslandsHolding Unit100.00%
Global Blue Holland BV Amsterdam, The NetherlandsTax-Free Shopping100.00%
Global Blue Italia S.r.l. Milan, ItalyTax-Free Shopping100.00%
Global Blue SA Eysins, SwitzerlandHead Office Company100.00%
Global Blue Service AB Stockholm, SwedenService Provider100.00%
Global Blue Service Company Austria GmbH Vienna, AustriaService Provider100.00%
Global Blue Singapore Pte Ltd Singapore, SingaporeTax-Free Shopping100.00%
Global Blue TFS Japan Co., Ltd. Tokyo, JapanTax-Free Shopping50.93%


D. Property, plants and equipment
Our tangible fixed assets mainly comprise of machinery, equipment and computers, right-of-use assets such as offices, and refund points, and leasehold improvements. Our principal executive offices are located in Eysins, Switzerland, while our main service locations are in Vienna (Austria), Paris (France), Bratislava (Slovakia), Milan (Italy), Helsinki (Finland), Singapore (Singapore) and Eysins (Switzerland). We generally enter into long-term leases for our main facilities such as offices, and refund points. Due to the nature of our operations, and the type of our tangible fixed assets, there are not any environmental issues that may affect our utilization of the assets, and there are no major encumbrances on any of our tangible assets.

ITEM 4A. UNRESOLVED STAFF COMMENTS

Not applicable.

ITEM 5. OPERATING AND FINANCIAL REVIEW AND PROSPECTS
You should read the following discussion and analysis of our financial condition and results of operations together with our audited financial statements, including the notes thereto, included in this Annual Report on Form 20-F. The following discussion is based on our financial information prepared in accordance with IFRS as issued by the IASB, which might differ in material respects from generally accepted accounting principles in other
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jurisdictions. The following discussion includes forward-looking statements that involve risks, uncertainties and assumptions. Our actual results may differ materially from those anticipated in these forward-looking statements as a result of many factors, including but not limited to those described under “Item 3. Key information—D. Risk factors” and elsewhere in this Annual Report.

A. Operating results
Overview
Global Blue Group Holding AG and its subsidiaries (the “Group"”or “Global Blue”) serves as a strategic technology and payments partner to merchants. Global Blue established the concept of Tax Free Shopping (TFS) in Sweden in 1980 and has emerged as both a global leader (based on its share of the Tax Free Shopping Solutions (TFSS)) and a pioneer in technology for Tax Free Shopping. Global Blue offers Added Value Payments Solutions (AVPS), including Dynamic Currency Conversion (DCC), for which Global Blue is a leading provider. Finally, Global Blue also offers Complementary Retail Tech Solutions (CRTS) following the business combination with ZigZag Global, an e-commerce returns platform as well as its 56% ownership stake in Yocuda, an eReceipts platform. See “Item 4.—Business Overview” for more details on the company’s overview.
Segment Reporting
Global Blue separates its business into three segments: TFSS, AVPS and CRTS. Accordingly, its financial statements and other reporting information presented in this Operating and Financial Review and Prospects Sections show TFSS, AVPS and CRTS as separate reporting segments, as well as the business as a whole.
COVID-19
The COVID-19 outbreak and the related preventative measures, as well as the associated curtailment of international travel and diminished economic activity, have negatively impacted Global Blue’s business and results of operations and financial condition. Since early March 2020, when government travel restrictions have been generally implemented, international travel and extra-regional shopping sectors have experienced a significant reduction in activity. As a result of various waves of the COVID-19 outbreak cases worldwide and appearance of new variants of the virus, governments delayed their decisions to open the economy for travel, especially into the EU. Consequently, Global Blue’s revenue for the financial year ended March 31, 2021 declined 89% versus prior year. Following the approvals of various COVID-19 vaccines, subsequent vaccination efforts and the introduction of the COVID-19 vaccination certificates, international travelling started to gradually re-open and consequently, shops started to see increased requests for tax-free forms by international travelers . Southeast Asia fell behind Europe and the US in opening up for international travelling but has been quickly catching up as they have removed most of the travelling restrictions, especially for vaccinated travelers. China, however, still remains relatively closed as authorities continue to follow a Zero-COVID policy and consequently, we believe a recovery of Chinese travel to Europe may take a few more months and that it may be a slow recovery, spanning across a few quarters.
Global Blue monitors the levels of business recovery by looking at its revenue levels compared to the same period during the financial year 2020 (pre-COVID) and neutralizing the effect of acquisitions. The Group is observing a noticeable recovery trend; as noted above, i) revenue for the financial year ended March 31, 2021 declined 89.4% versus the financial year ended March 31, 2020, ii) for the three months ended June 30, 2021, the revenue decline versus the same period in 2019 was 83.4%, iii) for the three months ended September 30, 2021, the revenue decline softened to 78.9% as compared to the same period in 2019, iv) for the three months ended December 31, 2021 revenue levels versus the same period in 2019 narrowed to a decline of 67.9%, and v) finally, for the three months ended March 31, 2022, the revenue decline narrowed further to 57.4% compared to the same period in 2020. For the financial year ended March 31, 2022, revenue declined 73.1% against the financial year ended March 31, 2020. The levels of recovery are fairly similar between Europe and APAC. Revenues in Europe, without the effect of acquisitions, for the financial year ended March 31, 2022 declined 73.1% versus the financial year ended March 31,
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2020 and in APAC for the financial year ended March 31, 2022 revenues declined 74.1% as compared to the financial year ended March 31, 2020.
Our results of operations for the financial year ended March 31, 2022 continue to reflect the impact of the COVID-19 outbreak which started to affect our business from February 2020. The extent of the negative impacts and the duration of such negative impacts on Global Blue’s results of operations cannot be accurately quantified at this time. However, management anticipates that Global Blue’s performance will continue to recover in line with or at a faster pace than the recent recovery trend, fueled by easing of restrictions and pent-up demand.
As previously reported, at the early stages of the outbreak, Global Blue had adopted a wide range of short-term measures that reduced its monthly cash expenditures while still maintaining core internal functions, serving clients who remained active while preserving the ability to ramp-up operations to capture volume when it starts to rebound. These short-term measures included the following impacts to personnel and non-personnel costs, substantially all of which are have expired or are due to expire soon:
Personnel costs: Depending on the jurisdiction, Global Blue furloughed staff or has reduced working hours and, in parallel, has applied for employee salary support schemes introduced by certain governments. Such schemes allow companies to place employees on paid leave or on reduced working hours, with the difference to an employee’s ordinary salary being partially reimbursed by the respective government. In countries in which no such employee salary support schemes were available, Global Blue required personnel to take (partially paid or unpaid) leave or reduced its workforce. These personnel decisions varied based on function, country, and seniority. In addition, members of senior management agreed to temporary salary cuts.
•    Non-personnel costs: Global Blue renegotiated contracts with business partners and reduced local-level third-party employment or advisory services. Global Blue also prohibited any but essential business-related travel, reduced promotional activities and postponed non-strategic new technology expenditures. In addition, where available, Global Blue adhered to any tax holidays provided by relevant governments, allowing the Group to postpone certain tax payments.
These short-term measures constituted the first phase of reductions in our Operating Expenses. The measures took advantage of various government support schemes, which in most cases have expired or are due to expire soon. Accordingly, a portion of the cost savings achieved by these short-term measures were limited in time, and consequently Global Blue gradually implemented the next phase of reductions, which partially superseded the short-term measures. Once volumes return to pre-COVID levels, the level of annual long-term savings, excluding inflation and public company costs, is expected to be EUR35 million, enabling the Group to operate with a materially lower cost structure.
Our Total operating expenses decreased by EUR169.4 million, or 44.7%, to EUR209.8 million for the financial year ended March 31, 2022, from EUR379.2 million for the financial year ended March 31, 2020. This decrease is driven by lower Amortization of intangible assets acquired through business combination, lower exceptional items expenses partially offset by increased adjusted Fixed Operating Expenses. Adjusted Fixed Operating Expenses refers to total operating expenses, excluding exceptional items, depreciation and amortization and volume related operating expenses. See “Results of Operations” below for a reconciliation of adjusted Fixed Operating Expenses to total operating expenses.
Our Fixed Adjusted Operating expenses excluding CRTS costs (to enable like-for-like comparison by neutralizing incremental costs due to new business combinations) for the financial year ended March 31, 2022 decreased by 36.3% as compared to the financial year ended March 31, 2020 (the pre-Covid period). The reductions achieved for the financial year ended March 31, 2021 compared to the pre-Covid period were 53.1%. The lower reduction for the financial year ended March 31, 2022 evidences the implementation of our long-term savings plan, which we expect will provide us with substantial savings, though not to the same extent as our short-term measures. .

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Impact of Russia’s invasion of Ukraine
The Russian government’s invasion of Ukraine has led to sanctions regulations imposed by various countries, has placed restrictions on flights to Russia from certain countries (such as the United States, EU countries and the United Kingdom), a ban on the usage of Visa/Mastercard/Amex credit cards in Russia and a prohibition on certain luxury and retail goods being sold by EU based merchants to be exported to Russia (impacting not only stock availability for stores in Russia but also the sale of such goods to Russian residents in EU based merchant stores).
Global Blue’s direct exposure to both Russia and the Ukraine is limited to Global Blue’s Tax Free operations in Russia, conducted through a joint venture which is 51% owned by Global Blue, with the remaining 49% owned by a joint venture partner, and to Russian and Ukrainian residents shopping internationally and claiming VAT refunds outside of Russia and Ukraine.
The above factors have led to a material decrease in the revenues of Global Blue’s Russian business as there has been a 98% decline of transactions during April and May 2022 compared to the same period pre-Covid, April and May 2019. As a result, Global Blue is considering a cost reduction program for Global Blue’s Russian business and a potential divestment of its ownership of the joint venture entity. During FY2021/22 Global Blue’s Russian TFSS Sales in Store represented less than 2% of the Global Blue Group TFSS Sales in Store .
Global Blue anticipates that Russian resident shoppers claiming VAT refunds outside of Russia will reduce in the short to medium term given the impact of the above mentioned travel restrictions and sanctions. At pre-COVID-19 levels, Russian resident travelers’ TFSS SiS represented approximately 6% of total group’s Sales in Store, while that of Ukrainian-origin travelers’ represented less than 1%. Global Blue does not have any legal entity present in the Ukraine.
As far as the impact on the region is concerned, Global Blue is observing a relative under-performance of the Russia and Ukraine neighboring countries, to some extent, a reflection of the higher weight of Russian and Ukrainian shoppers in these shopping-destination countries.
The ultimate negative impact and the duration of such impact on Global Blue’s results from operations cannot be accurately quantified at this time.
Recent Developments
Supplemental Liquidity facility
As Global Blue enters into the high season and combined with the increasing recovery levels compared to pre-COVID-19, and increased TFS activity, the Group is observing an increase of its working capital needs (See Liquidity and capital resourcesNet Working Capital). On April 1, 2022 the Group drew USD20 million (EUR18.0 million) of the Supplemental Liquidity facility which was soon followed by a second draw on April 19, 2022 of USD45 million (EUR41.4 million), both to fund the current working capital needs.
Investment Agreement
On June 14, 2022, the Group issued 21,176,470 Series B Preferred Shares at a per share purchase price of USD8.50, and 8,587,786 common shares at a per share purchase price of USD5.24, to CK Opportunities Wolverine S.à r.l (the “CK Investor”), resulting in aggregate gross proceeds of USD225 million (EUR215.2 million) to the Group. The Company intends to use the funds to fund working capital requirements associated with the significant recovery underway in its core Tax-Free Shopping business, after two years of reduced activity due to the Covid-19 pandemic and to continue pursing strategic add-on acquisitions in omnichannel Retail Technology. In connection with its investment, the CK Investor was granted the right to nominate one board member and one non-voting board observer following the consummation of the transaction.
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The Series B Preferred Shares have the same voting, dividend and other rights that apply to common shares of the Group. In addition, an annual dividend of 5%, in the form of additional Series B Preferred Shares to be paid in-kind, will be payable on the Series B Preferred Shares, subject to shareholder approval and any applicable mandatory legal requirements. The Series B Preferred Shares may be converted (i) by the Group on or after the first anniversary of the closing of the Series B Preferred Shares or upon a change of control transaction, subject to certain conditions, or (ii) by the Investor Holder at any time on or after six months following the initial closing of the Series B Preferred Shares, in each case of clauses (i) and (ii), in whole or in part, into common shares of the Group on a one-for-one basis, subject to certain customary anti-dilution adjustments. In addition, the Group may call all or a portion of the Series B Preferred Shares on and after the fifth anniversary of the closing of the Series B Preferred Shares or upon a change of control transaction, subject to certain conditions.
Key Performance Indicators
Global Blue regularly monitors the following key performance indicators to evaluate its business and trends, measure its performance, prepare financial projections and make strategic decisions. None of these key performance indicators are measures of financial performance under IFRS. Nevertheless, Global Blue believes that these key performance indicators provide an important indication of trends in its financial performance. There are limitations inherent in key performance indicators. In analyzing Global Blue’s future performance, investors should consider any key performance indicator together with the presentation of Global Blue’s results of operations and financial condition under IFRS, rather than as an alternative to IFRS financial measures.
The key performance indicators presented below have not been audited or reviewed by any auditor or other expert. The information used to calculate these key performance indicators is partly derived from management information systems. As these key performance indicators are defined by Global Blue’s management, they may not be comparable to similar terms used by other companies, which may limit their usefulness as comparative measures. Where possible, the measures are clearly defined and a reconciliation to IFRS measures is provided. Where adjustments or add backs are included, it should not be construed as an inference that Global Blue’s future results will be unaffected by any of the adjusted items, or that Global Blue’s projections and estimates will be realized in their entirety or at all.
Sales in Store (SiS)
Total SiS represents the sum of TFSS SiS, AVPS SiS and CRTS SiS, which are:
TFSS SiS represents the value (including VAT) of the goods purchased by the international shopper.
AVPS SiS represents the value (including VAT) of the payments made by the international shopper.
CRTS SiS represents the original value of the goods being returned by the online shopper.
The SiS performance has a direct link to the revenue performance, as detailed below in our results of operations. See “Results of Operations” for further details. The following table presents TFSS SiS, AVPS SiS, CRTS SiS and Total SiS for the financial years ended March 31, 2022, 2021 and 2020:

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For the financial year ended March 31
202220212020
(in EUR billions)
TFSS SiS4.51.318.5
AVPS SiS2.11.34.4
CRTS SiS1.30.00.0
Total SiS7.82.622.9

TFSS SiS
TFSS SiS increased by EUR3.2 billion, to EUR4.5 billion for the financial year ended March 31, 2022, from EUR1.3billion for the financial year ended March 31, 2021. This increase is mainly driven by the relaxation of COVID-19 restrictions which resulted in governments removing or easing travel restrictions, businesses gradually coming back to their normal levels of operations and governments allowing travel under certain conditions, in many countries conditional to a certificate of vaccination or COVID-19 test and tourists deciding to take the opportunity to do some leisure travel in an attempt to return to the new normal.
TFSS SiS decreased by EUR14.0 billion, or 75.8%, to EUR4.5 billion for the financial year ended March 31, 2022, from EUR18.5 billion for the financial year ended March 31, 2020. Despite the positive trend in the recovery rate, we continue to record a decrease vs. pre-COVID-19 levels which is attributed to the outbreak of COVID-19, which resulted in governments adopting preventative measures, businesses voluntarily choosing or being mandated to temporarily close their operations and limit business-related travel, and individuals deciding to postpone or cancel leisure travel on an unprecedented scale.
AVPS SiS
AVPS SiS increased by EUR0.8 billion, or 64.4%, to EUR2.1 billion for the financial year ended March 31, 2022, from EUR1.3billion for the financial year ended March 31, 2021. Performance is gradually improving as a result of the vaccination roll-out, introduction of COVID-19 vaccination certificates and international travelling slowly resuming to pre-pandemic levels.
AVPS SiS decreased by EUR2.3 billion, or 52.3%, to EUR2.1 billion for the financial year ended March 31, 2022, from EUR4.4billion for the financial year ended March 31, 2020. Performance declined due to the above mentioned COVID-19 pandemic and the following worldwide travel and social movement restrictions, low vaccinations rates and traveler confidence.
CRTS SiS
CRTS SiS for the financial year ended March 31, 2022 was EUR1.3 billion. This SiS resulted from the business combination with ZigZag Global and Yocuda during the financial year ended March 31, 2022, consequently, there is no historical data from prior periods for comparison.
Certain Non-IFRS Financial Measures
Other metrics that our management considers regarding our results of operations are Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Net Income (Group Share), and Adjusted Effective Tax Rate.
These non-IFRS measures are presented because they are used by management to monitor the underlying performance of Global Blue’s business and operations. In addition, these non-IFRS measures presented herein are measures commonly used in Global Blue’s industry and by analysts and investors as supplemental measures of
45



performance. Additionally, these measures, when used in conjunction with related IFRS financial measures, provide investors with an additional financial analytical framework which management uses, in addition to historical operating results, as a basis for financial, operational and planning decisions and present measurements that third parties have indicated are useful in assessing Global Blue and its results.
These non-IFRS measures may not be indicative of Global Blue’s historical operating results nor are such measures meant to be predictive of Global Blue’s future results. These non-IFRS measures should be read in conjunction with the discussions under “Operating and Financial review and prospects.” Not all companies calculate non-IFRS measures in the same manner or on a consistent basis. As a result, these measures and ratios may not be comparable to measures used by other companies under the same or similar names. Accordingly, undue reliance should not be placed on the non-IFRS measures presented below.

Results of Operations
Comparison of Results of Operations for the financial year ended March 31, 2022, 2021 and 2020.
The following tables and subsequent discussion summarizes our financial performance and certain operating results for the financial year ended March 31, 2022, 2021 and 2020:

For the financial year ended March 31
202220212020
(in EUR millions)
Income Statement Data:
Total revenue125.944.7420.4
Of which: TFSS revenue89.630.8359.6
Of which: AVPS revenue23.313.960.8
Of which: CRTS revenue13.10.00.0
Operating expenses(209.8)(486.1)(379.2)
Operating Profit/(Loss)(83.9)(441.4)41.2
Finance Income1.22.55.3
Finance Costs(25.8)(26.4)(37.2)
Net finance costs(24.6)(24.0)(31.8)
Profit/(Loss) before tax(108.5)(465.4)9.4
Income tax benefit/(expense)13.831.0(7.7)
Profit/(Loss) for the period(94.7)(434.4)1.7

Total revenue
Our Total revenue increased by EUR81.2 million to EUR125.9 million for the financial year ended March 31, 2022, from EUR44.7 million for the financial year ended March 31, 2021, as a result of the EUR58.7 million increase in TFSS revenue, an EUR9.5 million increase in AVPS revenue and EUR13.1 million increase in new revenue from the CRTS segment.
Our Total revenue decreased by EUR294.5 million, or 70.0%, to EUR125.9 million for the financial year ended March 31, 2022, from EUR420.4 million for the financial year ended March 31, 2020, as a result of the EUR270.0
46



million decrease in TFSS revenue an EUR37.5 million decrease in AVPS revenue, offset by an EUR13.1 million increase in new revenue from the CRTS segment.
The revenue of our TFSS reporting segment increased by EUR58.7 million to EUR89.6 million for the financial year ended March 31, 2022, from EUR30.8 million for the financial year ended March 31, 2021. As noted above this increase reflects the gradual recovery of the tourism industry as a result of the vaccination roll-out and consequently, governments gradually relaxing conditions to travel or removing travel restrictions during the reporting period.
The revenue of our TFSS reporting segment decreased by EUR270.0 million, or 75.1%, to EUR89.6 million for the financial year ended March 31, 2022, from EUR359.6 million for the financial year ended March 31, 2020. This decrease, largely in line with the decline of TFSS SiS, is linked to the disruption of the travel and tourism industry caused by the COVID-19 outbreak, however the severity and impact is gradually reducing as countries progressively relax or even remove travel restrictions.
The revenue of our AVPS reporting segment increased by EUR9.5 million, or 68.2% to EUR23.3 million for the financial year ended March 31, 2022, from EUR13.9 million for the financial year ended March 31, 2021. This revenue increase is directionally in line with the AVPS SiS increase.
The revenue of our AVPS reporting segment decreased by EUR37.5 million, or 61.7%, to EUR23.3 million for the financial year ended March 31, 2022, from EUR60.8 million for the financial year ended March 31, 2020 also directionally in line with the development of the AVPS SiS for the same period.
The revenue of our CRTS reporting segment was EUR13.1 million for the financial year ended March 31, 2022. As mentioned above the revenue from this reporting segment is new.
Operating expenses
The table below provides the key breakdown of the operating expenses:

For the financial year ended March 31
202220212020
(in EUR millions)
Total operating expenses(209.8)(486.1)(379.2)
Amortization of intangible assets acquired through business combinations(47.7)(74.6)(74.5)
Other Depreciation and amortization(40.2)(41.8)(39.1)
Depreciation and amortization(87.9)(116.3)(113.6)
Exceptional items13.9(285.1)(16.0)
Adjusted Operating expenses (excluding exceptional items, depreciation and amortization)(135.8)(84.6)(249.7)
Variable Adjusted Operating expenses (1)
(26.7)(10.4)(91.1)
Fixed Adjusted Operating expenses (2)
(109.2)(74.3)(158.5)

(1) Variable Adjusted Operating Expenses (excluding exceptional items, depreciation and amortization) are the operating expenses that vary with volume
(2) Adjusted Fixed Operating Expenses refers to total operating expenses, excluding exceptional items, depreciation and amortization and volume related operating expenses.
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Total operating expenses
Our Total operating expenses decreased by EUR276.3 million, or 56.8%, to EUR209.8 million for the financial year ended March 31, 2022, from EUR486.1 million for the financial year ended March 31, 2021. This decrease is driven by lower Amortization of intangible assets acquired through business combination, lower exceptional items expenses partially offset by increased adjusted Fixed Operating Expenses.
Our Total operating expenses decreased by EUR169.4 million, or 44.7%, to EUR209.8 million for the financial year ended March 31, 2022, from EUR379.2 million for the financial year ended March 31, 2020. This decrease is driven by lower Amortization of intangible assets acquired through business combination, lower exceptional items expenses partially offset by increased adjusted Fixed Operating Expenses.

Depreciation and amortization
Our depreciation and amortization decreased by EUR28.4 million, or 24.4%, to EUR87.9 million for the financial year ended March 31, 2022, from EUR116.3 million for the financial year ended March 31, 2021.
Our depreciation and amortization decreased by EUR25.7 million, or 22.6%, to EUR87.9 million for the financial year ended March 31, 2022, from EUR113.6 million for the financial year ended March 31, 2020.
Our amortization of intangible assets acquired through business combinations decreased by EUR26.9 million, or 36.0%, to EUR47.7 million for the financial year ended March 31, 2022, from EUR74.6 million for the financial year ended March 31, 2021. This decrease is due to the Currency Select Technology Intangible Asset acquired through business combinations and some of Global Blue’s Customer Relationship assets acquired through business combinations having reached the end of their useful lives, partially offset by new amortization on assets from the CRTS segment acquired business.
Our amortization of intangible assets acquired through business combinations decreased by EUR26.8 million, or 36.0% to EUR47.7 million for the financial year ended March 31, 2022, from EUR74.5 million for the financial year ended March 31, 2020. As per above, this decrease is due to the Currency Select Intangible Asset acquired through the business combination as well as certain Global Blue Customer Relationship assets having reached their useful lives, partially offset by new amortization on assets from the ZigZag Global acquired business.
Our other depreciation and amortization decreased by EUR1.5 million, or 3.7%, to EUR40.2 million for the financial year ended March 31, 2022, from EUR41.8 million for the financial year ended March 31, 2021. This was driven by the decrease in depreciation charges linked to lease contracts as part of the Group’s objective to reduce operational expenses.
Our other depreciation and amortization increased by EUR1.1 million, or 2.8%, to EUR40.2 million for the financial year ended March 31, 2022, from EUR39.1 million for the financial year ended March 31, 2020. This increase was primarily due to the increased investment in technology in the prior financial years, consistent with the management team’s focus on digital innovation.
Exceptional items
Our exceptional items amounted to a benefit in the amount of EUR13.9 million for the financial year ended March 31, 2022. The positive effect corresponds mainly to i) a gain of EUR18.9 million for the change in fair value of warrants, ii) EUR8.9 million of other exceptional items which includes a EUR9.6 million release of an Earn-out provision linked to the business combination with ZigZag Global. This is partially offset by i) share based payments charges of EUR5.1 million, ii) corporate restructuring expenses of EUR3.8 million of which EUR2.9 million are linked to the put option valuation related to the business combination with Yocuda and iii) business restructuring expenses of EUR2.0 million of which EUR1.6 million are associated with severance and restructuring costs as the Group has begun implementing long-term reductions.
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Our exceptional items were EUR285.1 million for the financial year ended March 31, 2021. These expenses correspond mainly to i) corporate restructuring expenses of EUR256.3 million mainly related to charges incurred associated with the capital reorganization and subsequent merger with FPAC of EUR250.7 million of which EUR199.5 million were non-cash expenses (included a non-cash issuance charge of EUR135.3 million which represents the difference in the fair value of equity instruments held by FPAC stockholders over the fair value of identifiable net assets of FPAC, a non-cash share-based revaluation charge of EUR59.7 million upon conversion of previously cash-settled plans to equity-settled plans, the write-off of historical capitalized debt refinancing costs EUR8.1 million and IFRS 9 conversion unwinding credit amount of EUR3.6 million), a transaction bonus of EUR6.0 million, advisory expenses associated with the transaction of EUR45.2 million and EUR5.5 million expenses linked to the acquisition of ZigZag company, ii) change in fair value of warrants of EUR10.9 million related to the impact of revaluing the stock warrants at fair value, iii) business restructuring expenses of EUR10.3 million associated with severance and restructuring costs as the Group is implementing longer-term reductions of Fixed Adjusted Operating Expenditures as short-term measures (government support) gradually started to be phased out, iv) impairment costs of EUR3.9 million of which EUR2.7 million relate to UK TFS discontinuation and EUR1.2 million of write-offs of capitalized projects and v) expenses related to the share based payments plan of EUR1.2 million.
Our exceptional items were an expense in the amount of EUR16.0 million for the financial year ended March 31, 2020, of which i) EUR10.3 million were related to corporate restructuring expenses mainly accrued charges associated with exit-related costs and ii) EUR3.3 million share based payments related to non-cash expense as a result of reorganization for the FPAC combination.
Adjusted Operating expenses (excluding exceptional items and depreciation and amortization)
Our Adjusted Operating expenses (excluding exceptional items, depreciation and amortization) increased by EUR51.2 million, or 60.5%, to EUR135.8 million for the financial year ended March 31, 2022, from EUR84.6 million for the financial year ended March 31, 2021. This increase is attributable to a EUR16.3 million increase in Variable Adjusted Operating expenses (1) driven by increased volumes and EUR34.9 million or 47.0% increase in Fixed Adjusted Operating expenses (2) of which EUR8.2 million are incremental fixed costs due to the business combination of ZigZag Global.
Our Adjusted Operating expenses (excluding exceptional items, depreciation and amortization) decreased by EUR113.8 million, or 45.6%, to EUR135.8 million for the financial year ended March 31, 2022, from EUR249.7 million for the financial year ended March 31, 2020. The decrease is attributable to a EUR64.5 million or 70.7% decrease (80.2% decrease if excluding the impact of ZigZag Global) in Variable Adjusted Operating expenses (1) mainly driven by volume-related costs and EUR49.3 million or 31.1% decrease (36.3% decrease if excluding the impact of ZigZag Global) in Fixed Adjusted Operating expenses (2) due to the cost savings program implemented by management as a result of the COVID-19 outbreak.
Our Variable Adjusted Operating expenses (1) (excluding exceptional items and depreciation and amortization) increased by EUR16.3 million to EUR26.7 million for the financial year ended March 31, 2022, from EUR10.4 million for the financial year ended March 31, 2021. This is mainly attributable to the increase in volumes in the same period.
Our Variable Adjusted Operating expenses (1) (excluding exceptional items and depreciation and amortization) decreased by EUR64.5 million, or 70.7% to EUR26.7 million for the financial year ended March 31, 2022, from EUR91.1 million for the financial year ended March 31, 2020. These volume-driven expenses decreased in line with the decrease in Revenue as noted above.
Our Fixed Adjusted Operating expenses (2) (excluding exceptional items and depreciation and amortization) increased by EUR34.9 million or 47.0%, to EUR109.2 million for the financial year ended March 31, 2022, from EUR74.3 million for the financial year ended March 31, 2021. In the same period and upon neutralizing the effect of the new costs from ZigZag Global, the Fixed Adjusted Operating expenses (2) increased 35.9%. As noted above, the short term cost saving measures applied by management have started to expire (which depending upon the country, the staff furloughing initiatives are recorded in our financial statements as reducing personnel costs, or full personnel
49



costs being partially offset by the receipt of the government grants) and are gradually being replaced by longer-term measures which only provides part of the benefits from the short-term measures.
Our Fixed Adjusted Operating expenses (2) (excluding exceptional items and depreciation and amortization) decreased by EUR49.3 million, or 31.1% (net of ZigZag Global costs, they decreased 36.3%), to EUR109.2 million for the financial year ended March 31, 2022, from EUR158.5 million for the financial year ended March 31, 2020. These savings are a result of the combination of short and longer term cost saving measures put in place by the management as described above.
Net finance costs
Our net finance costs increased by EUR0.7 million, or 2.7%, to EUR24.6 million for the financial year ended March 31, 2022, from EUR24.0 million for the financial year ended March 31, 2021, mainly due to less favorable foreign exchange results and higher interests costs on senior debt due to a higher leverage ratio. For more information about exposures on foreign exchange risks, see “Item 11. Quantitative and qualitative disclosures about market risk —Foreign Exchange Risk”.
Our net finance costs decreased by EUR7.2 million, or 22.7%, to EUR24.6 million for the financial year ended March 31, 2022, from EUR31.8 million for the financial year ended March 31, 2020, mainly due to the more favorable interest conditions under the new financing facility of senior debt.
Income tax benefit/(expense)
Our income tax benefit changed by EUR17.2 million to a benefit of EUR13.8 million for the financial year ended March 31, 2022, compared with a benefit of EUR31.0 million for the financial year ended March 31, 2021.The lower benefit is driven by reduced deferred tax assets linked to improvements on Earning Before Taxes as well as lower amortization on intangible assets acquired through business combinations.
Our income tax expense changed by EUR21.5 million to a benefit of EUR13.8 million for the financial year ended March 31, 2022, compared with an expense of EUR7.7 million for the financial year ended March 31, 2020. The deviation between the two periods is mainly attributable to the decline in Earnings Before Tax as a result of the adverse financial impact caused by the COVID-19 outbreak and reduced amortization on intangible assets acquired through business combinations.
Profit/(loss) for the period
Our Profit/(Loss) for the period changed by EUR339.7 million to a loss of EUR94.7 million for the financial year ended March 31, 2022, compared with a loss of EUR434.4 million for the financial year ended March 31, 2021.The loss for the period decreased as a result of the factors described above.
Our Profit/(Loss) for the period changed by EUR96.4 million to a loss of EUR94.7 million for the financial year ended March 31, 2022, compared with a profit of EUR1.7 million for the financial year ended March 31, 2020. The loss for the period decreased as a result of the factors described above.
Non-IFRS Measures
Adjusted EBITDA
The table below provides a reconciliation between Operating Profit/(Loss) and Adjusted EBITDA:

50



For the financial year ended March 31
202220212020
(in EUR millions)
Profit/(Loss) for the period(94.7)(434.4)1.7
Profit/(Loss) Margin (%)(N/A)(N/A)0.4 %
Income tax benefit/(expense)13.831.0(7.7)
Net finance costs(24.6)(24.0)(31.8)
Exceptional items13.9(285.1)(16.0)
Depreciation and amortization(87.9)(116.3)(113.6)
Adjusted EBITDA(9.9)(39.9)170.7
Adjusted EBITDA Margin (%)(N/A)(N/A)40.6 %
Our Adjusted EBITDA increased by EUR30.0 million to a EUR9.9 million loss for the financial year ended March 31, 2022 from a EUR39.9 million loss for the financial year ended March 31, 2021. As noted above, improvements in performance are primarily driven by an increase in revenue of EUR81.2 million linked to reduction or even the removal of travel restrictions, mainly in Europe.
Our Adjusted EBITDA decreased by EUR180.6 million, to a EUR9.9 million loss for the financial year ended March 31, 2022 , from a EUR170.7 million profit for the financial year ended March 31, 2020. This was mainly due to a EUR294.5 million decrease in revenue linked to the COVID-19 outbreak and this impact was partially offset by a EUR113.8 million reduction in Adjusted Operating expenses (excluding exceptional items, depreciation and amortization), in part due to lower volumes and in part due to cost saving measures put in place by management.

For the financial year ended March 31
202220212020
(in EUR millions)
TFSS Adjusted EBITDA44.91.8215.4
AVPS Adjusted EBITDA10.84.931.8
CRTS Adjusted EBITDA(3.7)
Unallocated costs(61.9)(46.6)(76.5)
Total Adjusted EBITDA(9.9)(39.9)170.7

Adjusted EBITDA for our TFSS and AVPS reporting segments were both positive EUR44.9 million and EUR10.8 million, respectively, and negative EUR3.7 million for our new CRTS reporting segment, for the financial year ended March 31, 2022. Additionally, there were EUR61.9 million of unallocated costs, which are kept at group level and not allocated to our three reporting segments.
Adjusted EBITDA for our TFSS and AVPS reporting segments were both positive EUR1.8 million and EUR4.9 million, respectively, for the financial year ended March 31, 2021. Additionally, EUR46.6 million of unallocated costs, which are kept at group level and not allocated to our reporting segments.
Adjusted EBITDA for our TFSS and AVPS reporting segments were both positive EUR215.4 million and EUR31.8 million, respectively, for the financial year ended March 31, 2020. Additionally, EUR76.5 million of unallocated costs, which are kept at group level and not allocated to our reporting segments.
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Adjusted Net Income/(Loss) (Group Share)

For the financial year ended March 31
202220212020
(in EUR millions)
Profit/(loss) attributable to owners of the parent(95.2)(433.0)(3.5)
Exceptional items(13.9)285.116.0
Amortization of intangible assets acquired through business combinations47.774.674.5
Tax effect of adjustments(8.9)(16.5)(14.9)
Adjusted Net Income/(Loss) (Group Share)(70.4)(89.8)71.9
Our Adjusted Net Income/(Loss) (Group Share) improved by EUR19.4 million, or 21.6% to a EUR70.4 million loss for the financial year ended March 31, 2022, from a EUR89.8 million loss for the financial year ended March 31, 2021.
Our Adjusted Net Income/(Loss) (Group Share) declined by EUR142.3 million to a EUR70.4 million loss for the financial year ended March 31, 2022, from a EUR71.9 million profit for the financial year ended March 31, 2020.
Adjusted Effective Tax Rate
For the financial year ended March 31
202220212020
(in EUR millions)
(i) Income tax benefit/(expense)13.831.0(7.7)
Tax effect of adjustments(8.9)(16.5)(14.9)
(ii) Adjusted tax expenses4.914.5(22.6)
(iii) Profit/(Loss) before tax(108.5)(465.4)9.4
Exceptional Items(13.9)285.116.0
Amortization of intangible assets acquired through business combinations47.774.674.5
(iv) Adjusted Profit/(Loss) before tax (74.7)(105.7)99.8
(i)/(iii) Effective Tax Rate (%) 12.7 %6.7 %82.1 %
(ii)/(iv) Adjusted Effective Tax Rate (%) 6.6 %13.7 %22.7 %

Our Adjusted Effective Tax Rate is 6.6% for the financial year ended March 31, 2022, down from 13.7% for the financial year ended March 31, 2021. The lower adjusted effective tax rate for the financial year ended March 31, 2022 compared to the adjusted effective tax rate for the financial year ended March 31, 2021 is mainly driven by certain group entities whose corporate tax rates are above group average and became more profitable during the period leading to an overall lower Income Tax benefit.
Our Adjusted Effective Tax Rate is 6.6% for the financial year ended March 31, 2022, down from 22.7% for the financial year ended March 31, 2020. The lower adjusted effective tax rate for the financial year ended March 31, 2022 compared to the adjusted effective tax rate for the financial year ended March 31, 2020 is mainly driven by interest costs being capped in certain countries, reducing its tax deductibility as well as the change of the Group’s
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weighting of various jurisdictions with different corporate income tax rates and loss making entities that typically do not recognize deferred tax assets on tax losses, resulting in an overall lower Income Tax benefit.
Net debt reconciliation
This section presents a reconciliation of net debt for each of the periods presented:
(EUR thousand)As of March, 31
Net debt202220212020
Cash and cash equivalents(51,690)(182,783)(226,139)
Borrowings - repayable after one year729,000 729,000 630,000 
Net Debt677,310 546,217 403,861 
Lease liabilities - repayable within one year10,538 12,578 14,001 
Capitalized financing fees(6,446)(8,255)(9,672)
IFRS 9 effect Senior Debt— — 4,267 
Bank overdraft676 111 1,081 
Lease liabilities - repayable after one year11,319 19,122 27,750 
IFRS Net Debt693,397 569,773 441,288 

B. Liquidity and capital resources
Liquidity describes the ability of a company to generate sufficient cash flows to meet cash requirements of its business operations, including working capital needs, capital expenditure, debt interest and service, acquisitions, other commitments, and contractual obligations. Our principal sources of liquidity include cash flow from operating activities, cash and cash equivalents on our statement of financial position, amounts available under our revolving credit facilities, bank overdraft facilities and the Supplemental Liquidity Facility and proceeds from equity issuances. We consider liquidity in terms of the sufficiency of these resources to fund our operating, investing, and financing activities for a period of twelve months. The objective of our capital management is to have sufficient liquidity and to stay within financial and maintenance covenants in order to fulfil our obligations to our creditors.
Our cash flow from operating activities is generated primarily from revenue from VAT refunds. Revenue is generated when an international shopper is refunded, which at first triggers a cash outflow. The cash outflow mirrors a subsequent collection of VAT by Global Blue and payment of revenue share by Global Blue to merchants, which can take several weeks or months until cash is received. As a result, we experience cash flow seasonality throughout the year, with a larger net working capital need (and corresponding cash outflow) during the summer months, when international shoppers travel more frequently.
In periods of travel disruptions, such as the current COVID-19 outbreak, Global Blue’s cash generation during the first few months increases as a result of (i) a reduction in cash outflow for VAT refunds to international shoppers and (ii) cash inflow from VAT receivables from merchants and tax authorities for the full VAT associated with earlier refunded TFS transactions. Upon a longer travel disruption, the cash balance gradually decreases as a result of (i) the lack of cash inflow from TFS processing fees due to the lack of new TFS transactions, (ii) cash outflows to settle longer-dated merchant payables and (iii) monthly cash expenditures. See “Net Working Capital”.
As the COVID-19 outbreak subsides and international travel and global economic activity resumes, Global Blue is experiencing a rapid volume growth, which is leading to a temporary surge of its net working capital and liquidity needs. Between April 2021 and March 2022, our net working capital needs increased by EUR47.1 million largely driven by the increased volumes as the business recovers from the COVID-19 outbreak. Thus far, this has been funded through cash and cash equivalents on our statement of financial position and the overdraft facilities and we expect to use other sources of liquidity, including the Supplemental Liquidity Facility and proceeds from equity
53



issuances (see Recent Developments). Historically, Global Blue has regularly drawn its revolving credit facilities, particularly over the summer (being the period with heightened leisure travel and its corresponding tax-free shopping demand) to finance net working capital needs. Such drawings have typically been repaid during the months following increased needs for working capital as Global Blue collects VAT receivables. See “Risk FactorsRisks Related to Global Blue’s Industry, Business and the Regulatory Environment—Global Blue’s net working capital is sensitive to short-term, month-to-month volume growth, and any rapid volume growth associated with the recovery from the COVID-19 outbreak or for any other reason unrelated to the COVID-19 outbreak would lead to a short-term, temporary surge of its net working capital”. Given the global and evolving nature of the COVID-19 outbreak and its impact on the international travel and extra-regional shopping sectors, and its impact on consumer spending through any economic recession, the level of our working capital needs for the financial year ending March 31, 2023 cannot be accurately quantified at this time.
We require and will need significant cash resources to, among others, fund our working capital requirements, make capital expenditures, meet debt service requirements and interest payments under our indebtedness, fund general corporate uses, and, in certain cases, expand our business through acquisitions. Our future capital requirements will depend on many factors, such as recovery of the travel industry, the pace at which government policies change (i.e., new TFS countries, reduction in minimum purchase amounts), spending on product roll-out, and changes in consumer demand linked to relative foreign exchange movements. As detailed in “Capital Expenditure”, we have made no firm commitments with respect to future investments. We could be required or could elect to seek additional funding through public or private equity or debt financings, however additional funds may not be available on terms acceptable to us, or at all.
As of March 31, 2022, the Group had cash and cash equivalents of EUR51.7 million, which were predominantly held in Euros. Approximately EUR3.0 million of the company’s cash and cash equivalents are held in subsidiaries which are situated in countries where centralization of cash is restricted. As of March 31, 2022, Global Blue had additional liquidity of EUR76.8 million comprising of EUR67.4 million equivalent of capacity on a committed Supplemental Liquidity Facility (USD75.0 million) (see “Supplemental Liquidity facility”), EUR8.4 million of uncommitted local credit lines and RCF availability of EUR0.9 million. In addition to that, Global Blue has recently secured an equity investment of USD225 million from CK Opportunities Fund I, LP (see “Operating ResultsRecent Developments”). As of the date of this report, EUR 62 million (USD65.0 million) have been drawn from the Supplemental Liquidity Facility and the Company has also received proceeds from CK Opportunities (Certares) of EUR202.2 million (USD 225 million).
As of March 31, 2022, the Group had EUR723.2 million of interest-bearing loans and borrowings recorded on its statement of financial position, consisting of EUR623.6 million in long-term financing (borrowings of EUR630.0 million less EUR6.4 million of capitalized financing fees), EUR99.0 million drawn on the revolving credit facility and EUR0.7 million in other bank overdraft facilities. As of March 31, 2022, the Group had EUR21.9 million of lease liabilities.
The Company believes that its cash and cash equivalents, the supplemental liquidity facility and the proceeds from its equity issuances to the CK Investor will be sufficient to meet liquidity needs and fund necessary capital expenditure for at least the next 12 months from the date of this report. Given the impacts of the COVID-19 outbreak, and that the exact timing and pace of the revenue recovery to pre-COVID-19 levels are based on the uncertainties of the COVID-19 outbreak developments and related macro effects as opposed to company-specific factors, Global Blue considered a range of potential recovery scenarios in formulating this view. See “Net Working Capital” for further discussion of net working capital movements, particularly in slowdowns like that experienced during the COVID-19 outbreak.
Cash Flow
The following table shows our consolidated cash flows from/(used in) operating, investing and financing activities for the periods presented:

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For the financial year ended March 31
202220212020
(in EUR millions)
Net cash from/(used in) operating activities(87.0)(103.1)189.3
Net cash from/(used in) in investing activities(31.0)(72.6)(42.7)
Net cash from/(used in) financing activities(14.4)134.1(22.2)
Net foreign exchange differences0.6(0.8)(1.2)
Net increase/(decrease) in cash and cash equivalents(131.8)(42.5)123.1
Cash and cash equivalents at the beginning of the period182.8226.1104.1
Cash and cash equivalents at the end of the period51.7182.8226.1
Net change in bank overdraft facilities0.7(0.9)(1.1)
Net change in cash and cash equivalents(131.8)(42.5)123.1

Cash flow from operating activities
Net cash from operating activities consists of profit before tax, as adjusted for depreciation and amortization, net financial costs, other non-cash items, net deductible financial income/(costs), income tax paid, interest paid, payment of provisions and changes in net working capital.
Net cash used in operating activities was EUR87.0 million for the financial year ended March 31, 2022 driven by negative results, Adjusted EBITDA was negative by EUR9.9 million, as well as an outflow of net working capital of EUR47.1 million. See “Net Working Capital” for further details on net working capital movement drivers.
Net cash used in operating activities of EUR103.1 million for the financial year ended March 31, 2021 was driven primarily due to a significant decline in operational results (see “COVID-19” above) in the period, whereby the Adjusted Profit Before Tax was negative by EUR105.7 million.
Net cash from operating activities of EUR189.3 million for the financial year ended March 31, 2020 is attributable to the profit generated in the period as well as the inflow of working capital of EUR89.0 million driven by the low season where typically Global Blue unwinds working capital, in addition to the unwinding of working capital due to the fact that at the end of March 2020 the business was already observing a sharp decline as a result of COVID-19 (see “Net Working Capital” below).
Cash flow used in investing activities
Net cash flow used in investing activities consists of purchases of tangible and intangible assets, acquisitions of subsidiaries (net of cash acquired), as well as acquisitions and divestitures of non-current financial assets.
Net cash used in investing activities was EUR31.0 million for the financial year ended March 31, 2022 driven by an outflow of EUR1.7 million mainly from internally developed software and EUR7.6 million outflow related to the Acquisitions of non-current financial assets (acquired minority shares of 1% and 17.45% in technology companies Twig and Toshi for EUR1.2 million and EUR2.5 million respectively, and additional 45.9% stake for EUR3.5 million in Yocuda, resulting in a control stake of 56.3% ).
Net cash used in investing activities was EUR72.6 million for the financial year ended March 31, 2021 primarily driven by EUR52.5 million outflow related to the acquisition of ZigZag company in March 2021 and EUR3.1 million from internally developed software.
Net cash used in investing activities of EUR42.7 million for the financial year ended March 31, 2020 was driven by an outflow of EUR7.5 million from the Purchase of intangible assets and also due to a EUR7.9 million
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outflow related to the Acquisitions of non-current financial assets as a result of investments in the Europass and Cash Paris Tax Refund and long-term deposits.
Cash flow from (used in) financing activities
Net cash used in financing activities consists of proceeds from the issuance of share capital, repurchase of convertible preferred equity certificates (“C-PECs”), acquisition of shares and NC-PECs issued by subsidiaries of Global Blue, repayment of loans and borrowings, principal elements of lease payments, proceeds from borrowings and dividends paid to non-controlling interests.
Net cash used in financing activities was EUR14.4 million for the financial year ended March 31, 2022 related to Principal elements of lease payments.
Net cash from financing activities of EUR134.1 million for the financial year ended March 31, 2021 was driven by the drawing of the revolving credit facility of EUR99.0 million and EUR58.7 million of proceeds from issue of capital to finance the ZigZag acquisition as well as the exercise of warrants and issuance of shares.
Net cash used in financing activities of EUR22.2 million for the financial year ended March 31, 2020 was mainly driven by the EUR15.3 million in payments related to Principal elements of lease payments and EUR4.8 million of Dividends paid to non-controlling interests
Net Working Capital
In Global Blue’s TFS business, its net working capital is driven by the timing of the payments that Global Blue makes to merchants and international shoppers, and the timing of the payments that Global Blue receives from merchants and tax authorities, which makes Global Blue’s net working capital sensitive to short-term, month-to-month volume growth. Unless international shoppers wish to be refunded through a credit card refund or another refund method (such as in-store or downtown refunds), Global Blue typically refunds international shoppers in cash after they have validated their tax-free transaction at customs, but before Global Blue receives the VAT back from the merchants, which typically happens approximately 30 days after the VAT refund is collected. Global Blue typically pays the merchant a percentage of the transaction fee only after having received 100% of the VAT back from the merchant, approximately 100 days afterwards.
When Global Blue experiences rapid month-on-month volume growth, especially if there is a combination of a quick recovery in international travel post COVID-19 with entering into high season, there is a short-term, temporary surge of net working capital needs to fund the rapid volume increase in VAT refunds. Very large movements in Global Blue’s net working capital position could have a significant effect on its business and financial condition, if Global Blue is unable to finance, internally or externally, the net working capital needs due to the timing impact of when Global Blue refunds the VAT (net of transaction fees) to the international shopper versus when it collects the VAT from the merchants and tax authorities. See “Risk FactorsRisks Related to Global Blue’s Industry, Business and Regulatory Environment—Global Blue’s net working capital is sensitive to short-term, month-to-month volume growth, and any rapid volume growth associated with the recovery from the COVID-19 outbreak or for any other reason unrelated to the COVID-19 outbreak would lead to a short-term, temporary surge of its net working capital”.
Where Global Blue invoices the tax authority directly for the VAT refund, it experiences no credit risk (as the counterparties are governments). Where Global Blue invoices the merchant, however, it is exposed to credit risk for a few days, since it refunds international shoppers first before invoicing the merchant. Nevertheless, given the high-quality credit profile of Global Blue’s portfolio of merchants, the associated credit risk and potential losses have historically been minimal. In addition, due to Global Blue’s simultaneous payables to merchants in relation to the transaction fees, its net exposure to credit risk is further limited.
While revenue does not significantly fluctuate throughout the year, Global Blue’s net working capital follows seasonal trends, since a significant part of its business serves the leisure segment of the travel industry, which is seasonal in nature. Global Blue’s net working capital increases as business volumes increase, and Global Blue’s net
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working capital is the highest during the summer season, since passenger volumes tend to increase during the summer holidays in the Northern hemisphere. Conversely, Global Blue’s net working capital decreases rapidly after the summer holidays, as Global Blue releases net working capital that has built up during the summer. However, prior to the COVID-19 pandemic, as a result of the predictable seasonality of Global Blue’s net working capital, it would expect the year-end position to be broadly neutral, absent any significant change in travel flows. See “—Key Factors Affecting Global Blue’s Businesses and Results of Operation—External Factors—Short-term external factors—Intra-year seasonality”.
Global Blue’s net working capital balance is composed of trade receivables, other current receivables and prepaid expenses, less trade payables, other current liabilities, accrued liabilities. Outlined below is the change in net working capital, as recognized in the cash flow statement.
Global Blue recorded a net working capital outflow of EUR47.1 million for the financial year ended March 31, 2022. The outflow observed reflects a reduction of payables in the first months of this financial year, including a payment to French tax authorities of EUR6.7 million as well as payments that were previously deferred due to the COVID-19 outbreak, and an increase in trade receivables especially in the summer of 2021, as a result of the combination of traditional high season period and the gradual recovery of the COVID-19 outbreak impacts and more recently in March 2022, due to the substantial recovery of the international travel and consequently, increased VAT amounts were reimbursed to travelers.
Global Blue recorded a net working capital inflow of EUR19.8 million for the financial year ended March 31, 2021. The inflow observed in the financial year ended March 31, 2021 reflects a continued unwinding of working capital up to May 2020, as the number of refunds to tourists reduced to very low levels but Global Blue continued to collect VAT from its merchants. After June 2020, the working capital inverted to a net outflow partially offsetting the earlier inflows as Global Blue had collected the bulk of the VAT from merchants but continued to pay the commissions in accordance with the revenue sharing arrangements. The inflow of working capital for the financial year ended March 31, 2021 was not in line with the standard seasonality of working capital pattern, due to the fact that March 2020 was already heavily impacted by the COVID-19 outbreak and consequently the business was observing a sharp decline of cash refunds, but was still collecting the VAT from its merchants, leading to an unusual inflow of working capital for most of the financial year ended March 31, 2021 that was not offset by seasonality peaks due to Covid-19 outbreak.
Global Blue recorded a net working capital inflow of EUR89.0 million for the financial year ended March 31, 2020. During the last two months of the financial year ended March 31, 2020, a volume reduction was witnessed as a result of the COVID-19 outbreak. As mentioned above, when the business slows down, there is a cash inflow from short-dated VAT receivables from merchants and tax authorities for the full VAT associated with earlier refunded TFS transactions.
Capital Expenditure
Global Blue defines capital expenditure as purchases of property, plant and equipment (such as machinery, equipment and computers) and intangible assets (such as trademarks, customer relationships and software).
Global Blue’s capital expenditure decreased by EUR0.5 million or 12.1% to EUR4.0 million for the financial year ended March 31, 2022 from EUR4.6 million for the financial year ended March 31, 2021. Of the EUR0.5 million decrease, EUR1.3 million related to reduced internally created capitalized software partially offset by an increase of EUR0.8 million related to property, plant and equipment.
Global Blue’s capital expenditure decreased by EUR8.5 million or 65.0%, to EUR4.6 million for the financial year ended March 31, 2021 from EUR13.0 million for the financial year ended March 31, 2020. Of the EUR8.5 million reduction, EUR4.4 million related to reduced investments in intangible assets and EUR4.1 million related to property, plant and equipment in line with the management’s initiatives to reduce expenditures amid the COVID-19 outbreak scenario.
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We have made no material firm commitments with respect to our principal future investments.
Banking Facilities and Loans
Overview and structure
On October 25, 2019, certain members of Global Blue entered into a facilities agreement (the “Facilities Agreement”) with, among others, Bank of America Merrill Lynch International Designated Activity Company, Barclays Bank PLC, BNP Paribas (Suisse) S.A., J.P. Morgan Securities PLC, Morgan Stanley Bank International Limited and Royal Bank of Canada, as mandated lead arrangers, and RBC Europe Limited, as agent. On January 14, 2020, the Facilities Agreement was amended and restated by an amendment letter entered into with, among others, BNP Paribas (Suisse) S.A., Morgan Stanley Senior Funding, Inc., Morgan Stanley Bank International Limited, Royal Bank of Canada, Bank of America Merrill Lynch International Designated Activity Company, Barclays Bank PLC, Credit Suisse International and JPMorgan Chase Bank N.A., London branch, as amendment participating lenders, and RBC Europe Limited, as agent and security agent. The Facilities Agreement governs the EUR 630 million term loan facility (the “Term Loan Facility”) and the EUR 100 million revolving credit facility (the “Revolving Credit Facility” and, together with the Term Loan Facility, the “Facilities”). The Revolving Credit Facility includes a swingline sub-facility which allows up to EUR 20 million of the Revolving Credit Facility to be utilized by way of euro-denominated swingline loans. The Facilities are senior secured and governed by English law.
On August 28, 2020, Global Blue drew down EUR 630 million from the Term Loan Facility and EUR 99 million from the Revolving Credit Facility (see “Indebtedness”).
Purpose
Global Blue has used the funds obtained by the Term Loan Facility, together with the available cash to the extent needed, to reimburse the principal amount and the interest accrued but not yet paid on is historic indebtedness, as well as to pay related fees, costs and expenses (including certain of those relating to the public listing in August 2020). The Revolving Credit Facility replaced the historic credit facility and is available, among others, to finance or refinance working capital and/or for general corporate purposes of Global Blue (see “Net Working Capital”).
In addition, an inter-creditor agreement governs the relationships between creditors under the Facilities Agreement. The Facilities are secured by certain collateral. See “Collateral” below.
Maturity and prepayment
The final repayment date for the Facilities Agreement is August 28, 2025.
The Facilities Agreement provides for each lender to require a cancellation of its commitments and a prepayment of its loans under the Facilities in the case of a change of control or a sale of all or substantially all of the businesses and assets of Global Blue to persons who are not members of Global Blue. A change of control will occur if any person or group of persons acting together who do not control Global Blue at such time acquire, directly or indirectly, beneficially more than 50% of the issued voting share capital of Global Blue other than certain permitted holders, including, among others, certain existing equity investors of Global Blue.
The Facilities Agreement also contains a standard mandatory prepayment provision in the event that it becomes illegal for a lender to fulfil any of its obligations under the Facilities Agreement. The Facilities Agreement also provides for voluntary prepayment of the Facilities at any time, with prior notice and without any prepayment penalty.
Interest
The Term Loan Facility provides for a variable interest rate, equal to EURIBOR for the period (with a zero floor) plus a spread of 2.75% per annum (the “TL Margin”), subject to mechanisms of increase or decrease depending on Global Blue’s leverage.
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The Revolving Credit Facility provides for a variable interest rate to be paid on drawings, equal to EURIBOR for the period (with a zero floor) or, with reference to amounts used in currencies other than euro, to the LIBOR for the period (or other LIBOR replacement rate), plus a spread of 2.50% per annum (the “RCF Margin”), subject to mechanisms of increase or decrease depending on Global Blue’s leverage ratio.
Due to the zero floor on EURIBOR and the company’s expectation that interest rates will not increase significantly in the foreseeable future, no financial instruments have been employed to hedge the interest rate risks associated with the indebtedness under the Facilities Agreement.
The specific level of increase or decrease in the TL Margin and the RCF Margin, respectively, depending on the Group’s leverage (i.e., the ratio between total net indebtedness and Consolidated Pro Forma EBITDA (see “Main undertakings” below)) is shown below:
Company’s LeverageTL MarginRCF Margin
Higher than 4.00:12.75%2.50%
Equal to or less than 4.00:1 but higher than 3.50:12.25%2.00%
Equal to or less than 3.50:1 but higher than 3.00:12.00%1.75%
Equal to or less than 3.00:1 but higher than 2.50:11.75%1.50%
Equal to or less than 2.50:1 but higher than 2.00:11.50%1.25%
Equal to or less than 2.00:1 but higher than 1.50:11.25%1.00%
Equal to or less than 1.50:11.00%0.75%

Main undertakings
As is customary for financing transactions of similar complexity and nature, the Facilities Agreement sets forth covenants which will restrict Global Blue to permitted activities and provide for general and specific information undertakings, which must be reported to the lenders, including, among others, with respect to: (i) annual and semi-annual reporting obligations; (ii) semi-annual compliance with a leverage ratio test starting on September 30, 2021 (defined as the ratio between total net indebtedness and Consolidated Pro Forma EBITDA and calculated on a rolling 12-month basis) not to exceed 5.00:1 on September 30, 2021 and March 31, 2022, 4.75:1 on September 30, 2022 and March 31, 2023, and 4.50:1 on September 30, 2023 and March 31, 2024, 4.25:1 on September 30, 2024 and March 31, 2025, 3.50:1 on September 30, 2025 and each financial half-year ending thereafter; (iii) prohibitions of substantial changes in the business of Global Blue; (iv) compliance with all applicable laws; (v) negative pledge obligations; (vi) prohibition to carry out disposals; (vii) incurrence of indebtedness by non-obligors; and (viii) prohibitions on undertaking any amalgamation, de-merger, merger or corporate reconstruction (other than the Business Combination).
However, on February 3, 2021, to preserve financial flexibility in light of the ongoing COVID-19 outbreak, Global Blue obtained a waiver from Facilities Agreement Lenders under the Facilities Agreement. The waiver provides revised terms with respect to the semi-annual total net leverage financial covenant under the Facilities Agreement. The financial covenant was planned to be tested for the first time on September 30, 2022. In connection with the Facilities Agreement Lenders’ agreeing to the terms of the waiver, Global Blue agreed that for the Waiver Period, it shall maintain the Liquidity Condition. On October 4, 2021, the company obtained an extension of the waiver period so that the Financial Covenant will now be tested for the first time on March 31, 2023. The Liquidity Condition requires that liquidity (being the aggregate amount of cash and cash equivalents and the aggregate amount available to us on a committed or uncommitted basis for utilization under any facilities or other debt or equity financing) on the last day of each calendar month (or, if such day is not a business day, then on the next succeeding business day) shall not be less than EUR35 million. The Liquidity Condition shall cease to apply if Global Blue’s
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revenues for any calendar month first being equal to or more than an amount equal to 40% of its revenues for the pre-COVID-19 period, namely the corresponding calendar month during the period from (and including) February 1, 2019 to (and including) January 31, 2020. If the Liquidity Condition is not met, Global Blue can cure a breach of the Liquidity Condition with the proceeds of equity or subordinated debt contributions or any other source available to Global Blue.
Consolidated Pro Forma EBITDA is economically equivalent to Adjusted EBITDA as defined in this Annual Report plus projected synergies and costs savings arising in connection with acquisitions, disposals and other group initiatives which may be added to Adjusted EBITDA by Global Blue under the terms of the Facilities Agreement.
Representations and warranties
In addition to the undertakings listed above, the Facilities Agreement provides for representations and warranties with respect to the business, assets, operations, financial condition and prospects of Global Blue and with respect to the Facilities Agreement and ancillary documents, including, among others: (i) the absence of litigation, arbitration and administrative proceedings; (ii) lack of misleading information provided to the lenders; (iii) the correctness and truthfulness of the financial statements; (iv) validity and incorporation of Global Blue; (v) validity and effectiveness of the obligations assumed pursuant to the Facilities Agreement and ancillary documents; (vi) absence of conflicts between the Facilities Agreement and ancillary documents and the constitutional documents, laws or other applicable obligations; (vii) absence of any filing requirements or stamp taxes payable in connection with the Facilities Agreement and ancillary documents; (viii) possession of the necessary powers and authorizations; (ix) choice of the applicable law; (x) absence of defaults; (xi) compliance with anti-corruption laws and sanctions; and (xii) pari passu ranking of the obligations deriving from the financial documents with any other unsecured and unsubordinated debt (present and future).
Guarantees
The Facilities are guaranteed by guarantees from Global Blue and certain other members of Global Blue, based on a guarantor coverage test. The undertakings of Global Blue and other guarantors pursuant to these guarantees are joint and several with the other financial counterparties of the Facilities Agreement (including, among others, the agent, the security agent, the mandated lead arrangers, and each of the lenders), to the extent legally permitted and operationally practical.
Collateral
On December 18, 2020, in accordance with the provisions of the Facilities Agreement, the Facilities have been secured by pledges on the assets of certain material subsidiaries of Global Blue at the time of the implementation of the transaction security, to the extent legally permitted and operationally practical on a first priority basis.
Events of default
The Facilities Agreement also sets forth, in line with market practice, a series of events of default, including, among others: (i) payment default of principal and interest; (ii) failure to comply with the semi-annual leverage ratio test described above; (iii) occurrence of certain insolvency events or the commencement of insolvency proceedings; (iv) untruthfulness of any of the representations and warranties in any material adverse respect; and (v) customary cross payment default and cross acceleration provisions.
Indebtedness
The following table provides an overview of Global Blue’s interest-bearing loans and borrowings as of the dates indicated:
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As of March 31
202220212020
(in EUR millions)
Long-term financing—term senior debt634.3
Long-term financing—senior debt facility(1)
630.0630.0
Capitalized financing fees(2)
(6.4)(8.3)(9.7)
Revolving Credit Facility(3)
99.099.0
Other bank overdraft(4)
0.70.11.1
Total interest-bearing loans and borrowings723.2720.9625.7
(1) New senior debt facility which was used to repay the former term senior debt.
(2) Represents costs incurred in relation to refinancing our historic indebtedness.
(3) Revolving credit facility of EUR100.0 million of which EUR99.0 million has been drawn .
(4) Consists of local credit facilities available in certain jurisdictions. None of these local overdraft facilities are committed in nature.

On August 28, 2020, the old Senior term debt and RCF were fully repaid, and the associated liabilities extinguished, consisting of EUR8.1 million of unamortized debt cost partially offset by EUR3.6 million of IFRS 9 conversion unwinding amounts.
The new Senior term debt is comprised of a term loan of EUR630.0 million, fully drawn since inception and a RCF of EUR100.0 million which was drawn for EUR99.0 million. The proceeds from the term loan under the new Senior debt facility was used to fully repay the term loan and amounts outstanding under the RCF under the previous SFA.
The new Senior term debt has a maturity date of August 28, 2025. The conditions of the credit facilities are set as Euribor of the period with a floor of 0.00% plus a margin. The margins for the long-term loan and the revolving credit facility are dependent on Total Net Leverage (see “Interest”).
The financial covenant associated with the new senior term debt is based on a level of Total Net Leverage lower than 5.0x (see “Main undertakings”).
Treasury Management
Policy
The company manages its Treasury activities through a Central Treasury department (“Group treasury”). Treasury activities are governed by company policies where appropriate trading and approval thresholds are set.
Cash Management
All operational entities of the Group forecast the cash developments weekly on a rolling basis. These are monitored by Group treasury ensuring that the Group's liquidity position at all times meets operational cash needs.
Surplus cash held by the operating entities over and above amounts required for working capital management are centralized and managed by Group treasury.
In order to minimize foreign exchange risks, cash and cash equivalent investments are kept in the functional currency of the respective entities holding the asset or are otherwise hedged by Group treasury using financial derivatives such as foreign exchange forward contracts.
As of March 31, 2022, approximately EUR5.8 million of the company’s cash and cash equivalents are held in subsidiaries which are situated in countries where centralization of cash is restricted. Majority of such restrictions are due to capital controls applied by the country where the cash is situated which may lead to delays in transferring
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funds to the Group. Funds where restrictions and delays apply do not have a significant impact on the company’s ability to meet its cash obligations.
Bank Overdrafts
Local credit facilities are available in certain jurisdictions, and the facilities as of March 31, 2022 were limited to EUR8.4 million. The Local credit facilities may be subjected to restriction and none of these local overdraft facilities are committed in nature.
Supplemental Liquidity Facility
Under the loan agreement dated September 30, 2020 governing the Supplemental Liquidity Facility (the “Loan Agreement”), Globetrotter and Cayman Holdings (together, the “Lenders”) commit to provide one or more Liquidity Loans to Global Blue or one of its subsidiaries (the “Borrower”) of up to USD75.0 million. Upon written request by the Borrower and on the terms and subject to the conditions set forth in the Loan Agreement, the Liquidity Loans will be made available to the Borrower to either (i) cure or avoid an expected breach of the financial covenant under the Facilities Agreement or (ii) to finance in good faith the actual liquidity needs of Global Blue. The obligation of the Lenders to provide Liquidity Loans is conditional, among other customary conditions, on: (a) Third Point LLC’s affiliates having completed their investments as and to the extent required by the relevant share purchase and contribution agreement (to the extent the related purchase price has not been reduced to USD 0); (b) Closing having occurred in accordance with the Merger Agreement; (c) the Borrower having delivered to the Lenders a copy of the Board Approval and (d) no Change of Control or a Sale (each terms as defined in the Facilities Agreement) has occurred.
The Liquidity Loans will be postponed and subordinated to all liabilities and obligations of the Borrower under the Facilities Agreement and rank at least pari passu with the claims of all of the Borrower’s other present or future unsecured and unsubordinated creditors, except for obligations mandatorily preferred by laws applying to companies generally. The Liquidity Loans were originally available to the Borrower for the period from (but excluding) August 28, 2020 until (and including) February 28, 2022, except that USD10 million of Liquidity Loans may be drawn at any time prior to February 28, 2024 to fund any amounts payable in respect of any director or officer liability claims. The availability period was extended to April 8, 2022 and then to July 8, 2022 in November 2021. To the extent drawn by the Borrower on the terms and subject to the conditions set forth in the Loan Agreement, the Liquidity Loans will be required to be repaid in full by the Borrower on the earlier of (a) the date falling on the second anniversary of the drawdown of the relevant Liquidity Loan and (b) the occurrence of a Change of Control or Sale (each term as defined in the Facilities Agreement). Interest on the Liquidity Loans will accrue at a rate 2.75% per annum, or such other minimum safe harbor rate as may be applicable from time to time at the start of each interest period based on the principal amount and currency of the Liquidity Loans as published by the Swiss tax authorities. Interest shall accrue and be paid by the Borrower at the end of each six-month interest period of the Liquidity Loans, unless the Borrower elects that interest for such interest period shall capitalize and be added to the outstanding principal amount.
On April 1, 2022 the Group drew USD20 million (EUR18.0 million) of the Supplemental Liquidity facility and on April 19, 2022 drew an additional USD45 million (EUR41.4 million) (see Operating Results“Recent Developments”) to fund the current working capital needs of the Group (see “Net Working Capital”).


C. Research and development, patents and licenses etc.
Global Blue is heavily focused on innovation and, as such, Global Blue’s technology platform continues to evolve and provides new features. Global Blue’s annual technology spend (including technology operating expenses and capital expenditure) amounting to an average of 16% of its revenue over the period between April 1, 2014 to
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March 31, 2022 or EUR405.4 million in aggregate. As of March 31, 2022, Global Blue had more than 50 new products in the pipeline, which Global Blue works on and intends to roll out in the medium term to enhance the experience for all stakeholders.
As far as the policy for software and other intangible assets is concerned, costs that are directly associated with the production of identifiable and unique software products controlled by the Group, that will generate probable economic benefits beyond one year, are recognized as intangible assets. Such costs include the software development employee costs, costs of material and services used, legal fees and directly attributable overheads, and recognized as an intangible asset amortized over their useful economic life of 3-5 years. This policy has been in force and applied consistently during the last three years.

D. Trend information
Our results of operations depend highly on international travel, and economic conditions underpinning international travel. During the past two fiscal years, the COVID-19 outbreak and the related preventative measures, as well as the associated curtailment of international travel and extra-regional shopping activity, have negatively impacted Global Blue.
In the short-term, the effects of COVID-19 are expected to be alleviated when compared to the first year of the COVID-19 pandemic. The following elements are deemed as key to Global Blue’s recovery:
1.The increasing willingness of consumers to travel and shop again: According to a monthly Global Blue Survey based on an average 15,000 consumers who have shopped Tax Free in the last 24 months, a large majority (80+%) of international shoppers / travelers from origin-market nationalities such as American (US), the Gulf Countries (GCC), and Southeastern Asia (SEA), are willing to travel and shop in the near future. This is predominantly the case for affluent and frequent travelers (representing approximately 50% of the Sales-in-Store in FY20).
2.The opening of corridors for fully vaccinated travelers: A large number of corridors have been fully re-opened, i.e. most of the traveling restrictions such as quarantines and both outbound and inbound restrictions have been removed. However, the corridors from China to the rest of the World (Europe & rest of Asia in particular) remain closed with a mandatory quarantine of 17 days when returning to China, and a very limited number of visas issued for non-essential trips. Furthermore, our Russian business has been very limited due to sanctions enforced against Russia, as a consequence of the Ukraine invasion.
3.The pent-up demand: The current spend-per-traveler has substantially increased compared to pre-COVID-19 levels, thanks to an increase in the number of transactions per International Shopper and an increase in the average spend per transaction; this is evidenced by the 61% increase in the number of transactions per International Shopper from GCC and the 47% increase in the average spend per transaction in the first calendar quarter of 2022, when compared to the pre-COVID-19 situation.
4.Other factors: The recovery is also supported by strong oil prices and a strong US dollar, which are reinforcing the purchasing power of GCC and US citizens.
In the medium-term, once the sanitary situation returns to normal, all travel restrictions are removed and air capacity has returned to pre-COVID-19 levels (which is not expected before 2024), we believe we will return to COVID-19 business levels in a short period of time.
This is supported by the strong indicators that the middle class in emerging markets will continue growing, which is expected to further increase international travel and extra-regional shopping spend, benefiting in particular our TFS segment.
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In terms of technological developments, there is clear growth in contactless / digital payments accompanied by consumers’ expectations of individualized / customized services, as well as government’s adoption of digitalization of export validation, which are expected to benefit Global Blue’s businesses.
More specifically, consumer payment methods continue migrating from cash to digital methods, such as plastic cards or digital wallets. That shift has been accelerated further over the past two years by the pandemic as it has driven change in consumer behavior and merchant acceptance methods. Global Blue is well positioned to capitalize on this trend as the Company is already supporting a number of digital solutions, thus reducing the refund time and enabling the Company to engage directly with travelers at various points of the travel cycle to render their experience with Global Blue products more seamless.
As far as digitalization of export validation is concerned, Global Blue sees a growth trend that it believes will benefit its TFS business, as digitalization simplifies and streamlines the customer journey, reducing friction, while improving Global Blue’s success ratio.
Another continuing industry trend is the consolidation of Payment Service Providers and Acquirers. As we are already collaborating with the main Payment Service Providers and Acquirers around the world, consolidation enables us to access more retailers, providing a more seamless experience for both retailers and consumers.
In relation to omni-channel technologies in the retail domain, Global Blue is seeing a strong focus from retailers on the enhancement of the shoppers’ post-purchase experience, which is expected to fuel growth of Global Blue’s CRTS business. In addition, a single-client cross-channel view will enable the collection of big data, which in turn will play a big part in creating personalized experiences.


E. Critical accounting estimates
Global Blue prepares its consolidated financial statements in accordance with IFRS, as issued by the IASB. For more information about the critical accounting estimates and judgements, see Note 5 Critical accounting estimates and judgements.

ITEM 6. DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES

A. Directors and senior management
Board of Directors
The table below outlines the name, age and position of the current members of the Board of Directors. Age references in the table below are as of June 15, 2022. The business address for our executive officers and directors is c/o 38, Zürichstrasse, CH-8306 Brüttisellen, Switzerland.
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DirectorsAgePosition
Thomas W. Farley46Chairman of the Board of Directors, Director
Jacques Stern57Chief Executive Officer, Director
Ulf Pagenkopf37Director
Christian Lucas53Director
Joseph Osnoss44Director
Guoming Cheng50Director
Eric Strutz57Director
Eric Meurice65Director
Tom Klein60Director

Thomas W. Farley has served as FPAC’s Chief Executive Officer and President as well as Chairman of FPAC’s board of directors since May 2018. He currently serves as the Chief Executive Officer, President, Chairman of the Board and a director of Far Peak Acquisition Corporation. Mr. Farley served as President of the NYSE Group of Intercontinental Exchange Inc. (“ICE”) from May 2014 until May 2018. Mr. Farley’s responsibilities included leading all operations for the NYSE and managing a diverse range of equity and equity options exchanges, comprising the largest equities listing and securities trading venue in the world. Mr. Farley joined the NYSE in November 2013 when ICE acquired NYSE Euronext. Prior to becoming President of the NYSE in May 2014, he served as the Chief Operating Officer. Prior to joining the NYSE, Mr. Farley served as Senior Vice President of Financial Markets at ICE, where he oversaw the development of several businesses and initiatives across ICE’s markets. Mr. Farley joined ICE in 2007 as the President and Chief Operating Officer of ICE Futures U.S., formerly the New York Board of Trade. He also represented ICE on Options Clearing Corporation’s board of directors. Prior to joining ICE, Mr. Farley was President of SunGard Kiodex, a risk management technology provider to the derivatives markets and prior thereto served as the business unit’s Chief Financial Officer and Chief Operating Officer. Mr. Farley has also held various positions in investment banking at Montgomery Securities and in private equity at Gryphon Investors. Mr. Farley holds a Bachelor of Arts degree in Political Science from Georgetown University and is a Chartered Financial Analyst.
Jacques Stern has served as Global Blue’s President and Chief Executive Officer since joining Global Blue in 2015 and has served as a member of Global Blue’s board of directors since 2014. He has nearly 30 years of experience in large international companies. He started his career at PricewaterhouseCoopers in 1988 as an auditor and later joined the Accor Group in 1992, where he held various leadership positions, including Chief Financial Officer and Deputy Chief Executive Officer. Between 2010 and 2015, he served as Chairman and Chief Executive Officer of Edenred. Mr. Stern also serves as non-executive director on the boards of Perkbox and Voyage Prive. Mr. Stern holds a business degree from the École Supérieure de Commerce de Lille.
Ulf Pagenkopf has served as a member of Global Blue`s board of directors since 2019. Mr. Pagenkopf joined Silver Lake in 2012 and is a Director. He currently also serves on the board of ZPG. Prior to joining Silver Lake, he was at Deutsche Bank in the Frankfurt and London offices working in the M&A and Leveraged Debt Capital Markets groups. Ulf graduated from the European Business School, Oestrich-Winkel (Germany) with a B.Sc. in General Management.
Christian Lucas served as Chairman of Global Blue’s board of directors from 2012 to 2020. Mr. Lucas is a Managing Director of Silver Lake, which he joined in 2010 as co-head of the firm’s activities in Europe, the Middle East, and Africa. He is currently Chairman of the Board of Directors of Grupo BC, Meilleurtaux, Silae, and Software AG, Vice Chairman of the Board at Cegid, and a Board member of Exact, and Mirakl. In addition, Christian previously served as a Board member of Soitec and ZPG. Christian began his career in strategic consulting at McKinsey & Company and then worked as an investment banker, focusing on technology, digital media, and
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telecommunications. From 2004 to 2010, Christian was Managing Director and Head of the Technology Group at Morgan Stanley. He has been awarded the Medal of Knight of the Legion of Honour by France in 2019. Christian holds an M.B.A. from Harvard Business School having graduated before from ESSEC Graduate School of Management and from the Paris International Law School at the University Panthéon-Assas, both in France.
Joseph Osnoss has served as a member of Global Blue’s board of directors since 2012. Mr. Osnoss joined Silver Lake in 2002 and is a Managing Partner. From 2010 to 2014, he was based in London, where he co-led the Firm’s activities in EMEA. Prior to joining Silver Lake, Joe worked in investment banking at Goldman, Sachs & Co. He serves as Chairman of the Board of Directors of First Advantage and is a director of Carta, Cegid, Clubessential Holdings, EverCommerce, LightBox, Relativity, and Zuora. He previously served as Chairman of the Board of Directors of Cast & Crew and was a director of Cornerstone OnDemand, Instinet, Interactive Data, Mercury Payment Systems, Sabre, and Virtu Financial. Joe graduated summa cum laude from Harvard College with an A.B. in Applied Mathematics and a citation in French Language. He has remained involved in academics, including as a Visiting Professor in Practice at the London School of Economics; a member of the Dean’s Advisory Cabinet at Harvard’s School of Engineering and Applied Sciences; a participant in The Polsky Center Private Equity Council at the University of Chicago; and a Trustee of Greenwich Academy.
Guoming Cheng has served as a member of Global Blue`s board of directors since 2022. Mr. Cheng been a Senior Director of Ant Group since November 2018. Mr. Cheng joined Alibaba Group in 2015 and successively served various leadership roles including President of AGTech Holdings between 2015 and 2018. Prior to joining the Alibaba Group, Mr Cheng held positions at JP Morgan and HSBC. Mr. Cheng obtained a bachelor of economics degree from Fudan University, China.
Eric Strutz has served as a director on Global Blue’s board of directors since 2018. In addition to serving on Global Blue’s board of directors, Dr. Strutz is a member of the board of directors and Chairman of the Risk Committee of HSBC Bank PLC and Chairman of the Audit Committee of HSBC Trinkaus & Burkhardt AG. Dr. Strutz was member of the Board of Directors and Vice Chairman on Partners Group until May 2021 and Chief Financial Officer and a member of the board of managing directors of Commerzbank AG until March 2012. Prior to joining Commerzbank AG, Dr. Strutz was employed by the Boston Consulting Group from 1993, where he was Vice President, Director and Partner as from 2000. He studied at the Universities of Erlangen-Nürnberg and St. Gallen and holds an M.B.A. from the University of Chicago Booth School of Business, as well as a Doctorate summa cum laude in Business Administration from the University of St. Gallen (Switzerland).
Eric Meurice has served as a director of Global Blue’s board of directors since 2018. Prior to joining Global Blue’s board of directors, Mr. Meurice worked at ASML Holding NV as President and Chief Executive Officer from 2004 to June 2013 and Chairman from July 2013 to March 2014. He served as Executive Vice President of Thomson’s TV division from 2001 to 2004 and as Vice President and General Manager (Western, Southern and Eastern Europe) of Dell from 1995 to 2001. Mr. Meurice holds a master’s degree in Engineering from Ecole Centrale (Paris, France), a master’s degree in Economics from Pantheon-Sorbonne University (Paris, France) and an M.B.A. from Stanford University (USA).
Tom Klein has served as a director on Global Blue’s board of directors since 2022. Since October 2018, Mr. Klein is a Senior Managing Director of Certares. Prior to joining Certares, Mr. Klein was a Director, CEO and President of Sabre Incorporated (“Sabre”), a global technology company serving the travel industry and its subsidiary, Travelocity.com. Prior to being appointed as CEO, Mr. Klein held a number of executive positions at Sabre, including President, Executive Vice President and both domestic and international Senior Vice President roles. Mr. Klein led the IPO of Sabre in 2014. Prior to joining Sabre, he held various management positions at American Airlines and Consolidated Freightways and has spent 29 years as an operator in the travel sector. Mr. Klein was appointed by the U.S. Secretary of Commerce to serve on the Board of Directors of Brand USA in 2010. He was reappointed twice and ended his third term in 2017 as Chairman. Mr. Klein also served on President Barack Obama’s President’s Advisory Council on Doing Business in Africa. Mr. Klein serves on the Board of Directors of Avia Solutions Group and is a member of the Investment Committee and the Management Committee of Certares
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Management LLC. Mr. Klein previously served on the Boards of Directors of Cedar Fair Entertainment, Nirvana Travel & Tourism, and Playa Resorts.
Executive Management
The table below outlines the name, age and position of the current members of the Executive Management. Age references in the table below are as of June 15, 2022.

NameAgePosition
Anamaria Tudor32Senior Vice President & Global Human Resources Director
Damian Cecchi49Senior Vice President of Added Value Payment Solutions
Fabio Ferreira49Chief Information Officer
Greg Gelhaus46Chief Operating Officer—APAC
Jacques Stern57Chief Executive Officer
Jeremy Henderson-Ross45General Counsel and Company Secretary
Jeremy Taylor46Senior Vice President Operations
Jorge Casal54Senior Vice President New Markets, Americas and Public Affairs
Laurent Delmas58Chief Operating Officer—Europe South
Pier Francesco Nervini53Chief Operating Officer—Europe North, Central and Global Accounts
Roxane Dufour40Chief Financial Officer
Tomas Mostany50Senior Vice President of Tax Free Shopping Technology Solutions
Virginie Alem37Senior Vice President Marketing, Communications & Customer Value Creation

Biographical information concerning the members of the Executive Management is set forth below.
Anamaria Tudor has served as Global Blue’s Global Human Resources Director since 2021, having joined Global Blue in 2017. In the past, she has served as Global Blue’s HR Director, UK, Northern Europe & Benelux Region. She has over a decade of experience across all facets of Human Resources. Prior to Global Blue, she held executive roles leading HR Departments in the capacity of Head of HR and HR Consultant. She holds a Master’s in Human Resource Management from Hertfordshire University, Bachelor (Hons) in Human Resource Management from Middlesex University, and Advanced Level 7 Diploma from Chartered Institute of Personnel and Development’s (CIPD’s).
Damian Cecchi has served as Global Blue’s Senior Vice President of Added Value Payment Solutions since 2017 and joined Global Blue in 2016 following the acquisition of Currency Select, where he worked as General Manager. He has more than 20 years of experience in the payments industry across different companies, starting in 1995 at Hypercom as Account and Business Development Manager. Prior to joining Currency Select in 2004, he worked at the Australia and New Zealand Banking Group (“ANZ”) as Manager Chip Card and Merchant Services from 2000 to 2002, and at the National Australia Bank (“NAB”) as Associate Director, Transaction from 2002 to 2004. He has a bachelor’s degree in Business from Monash University and an M.B.A. from the Sydney Business School, University of Wollongong.
Fabio Ferreira has served as Global Blue’s Chief Information Officer since joining Global Blue in 2015. He has more than 20 years of experience in information technology leadership positions, particularly in information technology architecture redesign and management of mission-critical applications. He started his career at Ambev in 1995 and held various leadership positions in Brazilian companies before joining the Accor Group. At Accor Group, he held several positions, including Chief Information Officer Latin America for Accor Hotels. From 2012 to 2015,
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he held the position of Chief Information Officer Latin America at Edenred. He has a bachelor’s degree in Computer Science and an M.B.A. from the University of Sao Paulo.
Greg Gelhaus has served as Global Blue’s Chief Operating Officer—APAC since joining Global Blue in 2014. Prior to joining Global Blue, he worked as Engagement Manager for Marakon from 2005 to 2009 and later joined Alvarez & Marsal as Director of the European Restructuring Group in 2009. From 2011 to 2013, he served as Group Finance and Operations Director at Kirkham. He has an M.B.A. from the Wharton School and a Bachelor of Business Administration in Accounting from the University of Michigan.
Jacques Stern has served as Global Blue’s President and Chief Executive Officer since joining Global Blue in 2015 and has served as a member of Global Blue’s board of directors since 2014. He has nearly 30 years of experience in large international companies. He started his career at PricewaterhouseCoopers in 1988 as an auditor and later joined the Accor Group in 1992, where he held various leadership positions, including Chief Financial Officer and Deputy Chief Executive Officer. Between 2010 and 2015, he served as Chairman and Chief Executive Officer of Edenred. Mr. Stern also serves as non-executive director on the boards of Perkbox and Voyage Prive. Mr. Stern holds a business degree from the École Supérieure de Commerce de Lille.
Jeremy Henderson-Ross has served as Global Blue’s General Counsel and Company Secretary since joining Global Blue in 2015. From 2000 to 2005, he worked as a solicitor at Mayer Brown, specializing in corporate and commercial law. In 2005, he joined Loyalty Management Group and, following its buyout by Aimia Inc., held the position of General Counsel, EMEA at Aimia Inc. between 2008 and 2015. He has an LL.B. from the University of Reading.
Jeremy Taylor has served as Global Blue’s Senior Vice President Operations since 2014. He joined Global Blue in 1999 as Operations and New Markets Manager and has since held various management positions at Global Blue across different geographies. He recently led the creation of Global Blue’s central operations center in Slovakia.
Jorge Casal has served as Global Blue’s Senior Vice President New Markets, Americas and Public Affairs since 2015. He joined Global Blue in 1999 as Country Manager Argentina and has since held various management positions across different geographies, including Country Manager Spain, Area Manager Iberia, Argentina and Mexico, Vice President Sales UK, Mediterranean & Latin America and, most recently, Senior Vice President Tax Free Shopping from 2008 to 2015. He has a bachelor’s degree in Business Administration from the University of Buenos Aires.
Laurent Delmas has served as Global Blue’s Chief Operating Officer—Europe South since joining Global Blue in 2016. He started his career in 1986 at Edenred, where he held various management positions, including Managing Director USA, Managing Director United Kingdom and, from 2009 to 2016, Managing Director France. Mr. Delmas holds a business degree from ESSEC Business School.
Pier Francesco Nervini is Global Blue’s Chief Operating Officer—Europe North, Central and Global Accounts, having served in this position since 2014. He joined Global Blue in 2004 as Managing Director for DCC in Italy and later held the positions of Managing Director for Global Blue Italy from 2005 to 2009, Vice President Global Accounts from 2009 to 2014 and Head of Commercial Europe from 2014 to 2015. He started his career in 1995 at Philips and later Dun & Bradstreet, where he held various management positions. Mr. Nervini holds a degree in Marketing from the Università degli Studi di Firenze.
Roxane Dufour was appointed Chief Financial Officer of Global Blue on 1 April 2022. She joined Global Blue in 2016 as Group Finance Coordinator, advising the Company on strategic matters and overseeing the SOX implementation. In the past, she served at Edenred where she held several management roles in Finance, such as Group Finance Controller and Internal Audit Director. She started her career at the Accor Group in 2005 in various finance organizations worldwide. She holds a business master’s degree from ESCEM Business School.
Tomas Mostany joined Global Blue in 2002 and has served as Senior Vice President of Tax Free Shopping Technology Solutions and Intelligence since 2015. In the past, he served in several other positions at Global Blue,
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including Country Manager Argentina, Managing Director of Italy and Regional Manager for Southern Europe. Prior to joining Global Blue, he held various management positions within Kodak and Havas. He has an M.B.A. from the Instituto para el Desarrollo Empresarial de la Argentina and a degree in Industrial Engineering from the Instituto Tecnológico de Buenos Aires.
Virginie Alem joined Global Blue in 2019 and currently serves as Senior Vice President Marketing, Communications and Customer Value Creation since 2021. Prior to Global Blue, she served for 7 years roles in Financial Communication and Investor Relations at Accor and Edenred, following which she joined the Italian Edenred Executive Committee to manage Business and Product development from 2015 to 2019. She holds a MBA from ESSEC Business School.
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B. Compensation
Principles of the Compensation of the Board of Directors and Executive Management
Pursuant to Swiss law, the aggregate amount of compensation of the Board of Directors and the persons whom the Board of Directors has entrusted with the management of the Company (“Executive Management”) must be submitted to the annual general meeting of shareholders (the “AGM”) for a binding vote.
The disclosure below concerning compensation, loans and other forms of indebtedness includes the aggregate amount for the Board of Directors and the Executive Management, respectively, as well as the particular amount for each member of the Board of Directors and for the highest paid member of the Executive Management, specifying the name and function of each of these persons.
As a company subject to the provisions of the Swiss Ordinance Against Excessive Compensation in Listed Companies (the “Ordinance”), effective January 1, 2014, we are prohibited from granting certain forms of compensation to members of our Board of Directors and the Executive Management, such as:
severance payments (compensation due until the termination of a contractual relationship does not qualify as severance payment);
advance compensation (remuneration to compensate for a verifiable financial disadvantage linked to a change of job does not qualify as advance compensation);
incentive fees for the acquisition or transfer of companies, or parts thereof, by the Company or by companies being, directly or indirectly, controlled by the Company;
loans, other forms of indebtedness, pension benefits not based on occupational pension schemes and performance-based compensation not provided for in the Articles of Association; and
equity-based compensation not provided for in the Articles.
Compensation to members of the Board of Directors and the Executive Management for activities in entities that are, directly or indirectly, controlled by the Company is prohibited if (i) the compensation would be prohibited if it were paid directly by the Company, (ii) the Articles of Association do not provide for it, or (iii) the compensation has not been approved by the AGM.
Regarding covenants not to compete against us (or solicit our employees or customers during employment) we may agree such terms with some members of our Executive Management for a period of up to one year following termination.
Compensation of the Members of Executive Management
As per the Articles, members of the Executive Management shall receive a fixed compensation consisting of a base salary, contributions to pension schemes or similar benefits and, where applicable, other benefits in cash or kind. In addition, members of the Executive Management are eligible for performance based short-term variable compensation and long-term variable compensation. The performance criteria may include individual targets, targets of the Company or parts thereof and targets in relation to the market, taking into account the position and level of responsibility of the recipient of the variable compensation. The Board of Directors or, where delegated to it, the Nomination and Compensation Committee of the Board of Directors (the “NCC”) shall determine the relative weight of the performance criteria and the respective target values.
The short-term variable compensation shall be based on the achievement of performance targets which are generally measured over a one-year period. Performance targets are based on enterprise and business unit, functional and individual goals. The annual target level shall be determined as a percentage of the base salary. Depending on achieved performance, the compensation may amount up to a pre-determined multiplier of target level. Short-term variable compensation can be awarded in cash.
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The long-term variable compensation orients itself on performance metrics that take into account strategic objectives and/or financial objectives of the Company and/or the development of the share price of the Company and the achievement of which is generally measured based on a multi-annual period. The annual target level of the long-term variable compensation elements is determined as a percentage of the base salary; depending on achieved performance, the compensation may amount to up to a predetermined multiplier of target level. The Board of Directors or the NCC shall determine the conditions for the allocation, vesting conditions, the conditions and deadlines for the exercise thereof, and any retention periods or conditions of expiration. It may provide that, contingent upon the occurrence of certain events determined in advance, such as a change in control or the termination of an employment relationship, that the conditions and deadlines for the exercise of rights, or retention periods, or vesting conditions are to be shortened or cancelled, that remuneration is to be paid based on an assumption of the achievement of target values, or that remuneration is to be forfeited. Long term variable compensation may be awarded in the form of shares, options or equivalent instruments or units.
In addition, the Company reimburses the members of Executive Management for out-of-pocket expenses incurred in relation to their services on an on-going basis upon presentation of the corresponding receipts. Expenses’ reimbursements are not part of the compensation.
Executive Management - Compensation components for Fiscal Year 2022
Base Salary
We believe that our base salaries are highly competitive, given the importance of attracting, motivating, and retaining persons with the necessary skills and character. The salary level is based on the scope of the position and market conditions and the individual’s profile in terms of experience and skills. Base and variable salaries are reviewed annually by the NCC, taking into account individual performance.
Bonus
We have established an annual performance bonus program under which bonuses may be earned by our Executive Management (and also other employees) based on achievement of Company performance goals and objectives approved by the NCC each year. The bonus program is intended to strengthen the connection between individual compensation and Company success, reinforce our pay-for-performance philosophy by awarding higher bonuses to higher performing executives and help ensure that our compensation is competitive. Under the terms of the performance bonus program, the NCC will approve the final bonus pay-out based on the achieved objectives.
Each member of Executive Management is eligible to receive a bonus under the program calculated by multiplying his or her base salary by a target percentage value assigned to him or her or to his or her position by the NCC. The NCC determines if the bonus is to be paid at target, under target or above target for the CEO, and approves the CEO’s proposal for the remaining Executive Management members.
Under certain circumstances, new members of the Executive Management may receive replacement awards to compensate them for amounts forgone in connection with their change of employment.
2019 Employee Share Option Plan (“SOP”)
In June 2019, Global Blue implemented an employee share option plan to encourage the long-term commitment and retention of a limited number of members of its management. Options granted under the option plan, represent options to acquire approximately 486,527 ordinary shares in the aggregate at a strike price of $10.59. The resulting options shall vest in two stages, with 50% vested on June 24, 2022 and 50% vesting on June 24, 2024.
If an option-holder ceases to be an employee of a member of Global Blue, his or her unvested options will lapse. In addition, all options that are not exercised prior to June 24, 2027 will automatically lapse.
Upon the exercise of the options, Global Blue shall either issue or transfer ordinary shares to the employee or, at Global Blue’s sole election, settle the exercised options in cash.
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Management Incentive Plan (“MIP”)
On November 12, 2020, Global Blue adopted a MIP, which is administered by the Board of Directors. The purpose of the MIP is to give employees of Global Blue (including executive and non-executive directors and officers) an opportunity to become shareholders of Global Blue, and thereby to participate in its future long-term success and prosperity. Under the MIP, Global Blue has granted two types of awards: Restricted Stock Awards (“RSAs”) or Options.
Each award vests over a four-year period in tranches determined by the Board of Directors for each participant. 50% of each RSA is not subject to any performance targets. 50% of each RSA is subject to performance targets based on earnings per share growth and absolute and relative total shareholder return. Awards are documented in an award certificate in respect of each participant which state, among other things, the type of award being granted, further detail around the performance conditions attached to the award and, if the award is an award of Options, the exercise price. The Board of Directors has discretion under the terms of the MIP to vary the particular terms applicable to an individual award, through the relevant participant’s award certificate.
In September 2021, 871,550 exceptional RSAs were granted as part of the listing and retention bonus and the award is not subject to any performance condition. The award is based over a 2 year period, with the first vest taking place in September 2022 (40% of the total) and with the second tranche vesting in September 2023 (60% of the total).
An award (or any tranche of an award) lapses in certain circumstances, which are set out in the MIP plan documentation adopted by the NCC.
Under the MIP, the aggregate number of Options is 7,970,000, and the aggregate number of RSAs granted is 1,879,991.
Termination of Service. If an award holder ceases to be an employee before one or more tranches of such award holder’s awards have vested due to any reason other than a dismissal for cause or resignation, the next tranche which would otherwise have vested, shall vest on a pro-rated basis (calculated with reference to the period between the grant date and the cessation date), subject to any additional deductions determined by the Board to reflect the degree to which any performance conditions relevant to such tranche had not been met at the cessation date. The remainder of such tranche and any other tranche which has not yet vested shall lapse. If an award holder ceases to be an employee due to dismissal for cause or resignation, all tranches of such award holder’s award which have not yet vested shall lapse with immediate effect on the cessation date. Save as otherwise provided above, if an award holder gives or receives notice of termination of employment (whether or not lawfully given or received), no tranche shall vest during such notice period. In the case of Options, the award holder may exercise the Options in the pro-rated tranche referred to above, during the 90-day period (or in the case of death, the 12-month period) beginning on the cessation date, provided that the date of exercise is prior to the sixth anniversary of the grant date.
Change in Control. In the event of a change of control, the Board may in its absolute discretion decide whether and to what extent each tranche of an award that has not vested shall vest on an accelerated basis. In the case of Options only, the award holder may exercise all or any of the Options in a Tranche that has vested within a reasonable period to be specified by the Board for that purpose, such period to end on or before the date on which the change of control becomes effective, and such exercise shall be effective upon the change of control. The Board shall have discretion to determine that any Options in any such vested tranche that are not exercised in such manner shall lapse. The Board shall notify award holders of any accelerated vesting within a reasonable period. The Board may decide that the accelerated vesting and any exercise of Options shall be conditional on the change of control actually occurring and shall be treated as having not occurred if the change of control does not occur. In the event that there is a change of control (with or without the Company being delisted) but the award holder’s awards have not vested, and the award holder does not receive an offer to sell or tender his or her shares which are the subject of his or her awards in connection with such change of control: (i) any applicable performance conditions attached to those awards shall be deemed to be satisfied upon such change of control, (ii) the vesting schedule applicable to such awards shall continue and (iii) upon vesting, the Company shall settle or repurchase any vested awards in cash at the price per share implied by the change of control transaction provided that no cessation date has occurred in respect of the award holder. In the event that the Company is
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delisted without a change of control, the Company shall settle or repurchase any vested awards in cash at an amount per share equal to the fair value of a share, as determined by the Board in good faith having regard to all factors it deems relevant, which may include but not be limited to the most recently prevailing market price for the shares and the reasons for the delisting. In respect of any awards which have not vested prior to delisting: (i) any applicable performance conditions attached to those awards shall be deemed to be satisfied upon delisting, (ii) the vesting schedule applicable to such awards shall continue (unless the vesting of each tranche of an award has automatically accelerated so that each tranche shall vest on the date of such delisting) and (iii) cash settlement or repurchase of such awards shall only be required to take place once such awards have vested and provided that no cessation date has occurred in respect of the award holder.
Malus and Clawback provisions. Unless otherwise stated in an award certificate, awards granted under the MIP shall be subject to pre-determined malus and clawback provisions.
Pension Plans
We operate defined benefit and defined contribution pension schemes in accordance with the local conditions and practices in the countries in which we operate.
The defined benefit schemes are generally funded through payments to insurance companies or trustee-administered funds, determined by periodic actuarial calculations. Typically, defined benefit plans define an amount of pension benefit that an employee will receive on retirement, usually dependent on one or more factors such as age, years of service and compensation. However, as is the case with many Swiss pension plans, although the amount of ultimate pension benefit is not defined, certain legal obligations of the plan nevertheless create constructive obligations on the employer to pay further contributions to fund an eventual deficit.
For defined contribution plans, the Company pays contributions to publicly or privately administered pension insurance plans on a mandatory, contractual or voluntary basis. Once the contributions have been paid, the Company has no further payment obligations.
The members of the Board of Directors not serving in the Executive Management do not participate in the Company's pension and retirement plans. The members of the Executive Management are eligible to participate in the Company's retirement and pension schemes.
Social Charges
The Company pays social security contributions as required by applicable law. The Company also pays certain non- mandatory benefits under local social security schemes.
Employment Agreements
We have entered into employment agreements with certain members of our Executive Management. Each of these agreements provides for an initial salary and annual bonus opportunity, as well as participation in certain pension and welfare benefit plans. These agreements generally require advance notice of termination, from three to twelve months (and in no case longer than twelve months), and in some cases provide for garden leave (paid leave). Some members of our Executive Management have agreed to covenants not to compete against us or solicit our employees or customers during employment and for a period of up to one year following termination. We may be required to pay some members of our Executive Management compensation for their covenant not to compete with us following termination for some period of time (but in no case longer than twelve months).
Service and Director Agreements
We have entered into employment/directorship agreements with certain members of our Executive Management and Board of Directors. Each of these agreements generally requires advance notice of termination (in no case longer than twelve months), and includes covenants not to compete against us and/or solicit our employees or customers during pre-specified periods. For details on each of the three agreements, please see below:
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Jacques Stern Service Agreement
Jacques Stern’s employment with Global Blue is governed by a service agreement. Mr. Stern is subject to customary provisions in relation to his obligations as a senior executive including any fiduciary obligations he may owe to Global Blue, as well as his obligations in relation to confidentiality and intellectual property. He is also subject to customary restrictive covenant obligations under Swiss law that prohibit him from competing with Global Blue or soliciting customers for a period of 24 months after the termination of his employment. Employment may be terminated by either Mr. Stern or Global Blue on six months’ notice.
In February 2022, the service agreement was amended to provide that any annual restricted stock award to be granted each year, starting from January 2022, will be the greater of 150,000 shares or €1.25 million, subject to a maximum of 1,000,000 shares per grant. Such restricted stock award that are subject to performance conditions will have a vesting period of two years, with 25% vesting each semi-annual period. In addition, if the Company undertakes a primary equity or equity-linked offering the primary purpose of which is to address adverse liquidity, maturity or financial covenant issues in the Group, the three-month VWAP of the Company’s shares is less than $5 per share and Mr. Stern remains employed as Chief Executive Officer and has not been dismissed for cause or given notice of his resignation (collectively, the “Trigger Event”), then (i) the number of existing restricted stock awards that are subject to performance conditions will be adjusted to €1 million divided by the applicable reference price, subject to a cap of 800,000 shares per tranche, (ii) the number of existing restricted stock awards that are not subject to performance conditions will be adjusted to €1,833,333 divided by the applicable reference price, subject to a cap of 1,466,667 shares and (iii) the number of existing restricted stock awards under future grants will be adjusted to €1.25 million divided by the applicable reference price, subject to a cap of 1,000,000 shares per tranche. In addition, upon the occurrence of the Trigger Event, the exercise price of existing stock options granted to Mr. Stern will also be reduced.
Eric Meurice Director Agreement
Eric Meurice’s terms of appointment as a non-executive director of the Company are governed by a director agreement. Mr. Meurice is subject to customary provisions in relation to his obligations as an independent non-executive director including any fiduciary obligations he may owe to the Company, as well as his obligations in relation to confidentiality and intellectual property. He is also subject to customary restrictive covenant obligations under Swiss law that prohibit him from assuming a role in any business that is in competition with the Company for a period of one year after the termination of his appointment. Mr. Meurice’s re-election as an independent non-executive director will be put to the Company’s shareholders for approval at each annual general meeting.
Eric Strutz Director Agreement
Eric Strutz’s terms of appointment as a non-executive director of the Company are governed by a director agreement. Mr. Strutz is subject to customary provisions in relation to his obligations as an independent non-executive director including any fiduciary obligations he may owe to the Company, as well as his obligations in relation to confidentiality and intellectual property. He is also subject to customary restrictive covenant obligations under Swiss law that prohibit him from assuming a role in any business that is in competition with the Company for a period of one year after the termination of his appointment. Mr. Strutz’s re-election as an independent non-executive director will be put to the Company’s shareholders for approval at each annual general meeting.
Compensation of the Board of Directors
As per the Articles, the members of the Board of Directors are eligible to receive an annual retainer as determined by the Board of Directors upon recommendation by the NCC, subject to prior approval by the AGM. The Board of Directors may determine that those Directors receiving compensation shall have the right to elect that part of their annual retainer be paid in shares, and/or the retainer be in whole or in part paid in the form of blocked shares or equity based instruments, in which case it shall determine the conditions, including blocking periods, exercise and forfeiture conditions (even though such annual retainer is currently paid in cash). The Board may provide for extension, acceleration or removal of vesting and exercise conditions in case of certain predefined events.
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Non-executive members of the Board of Directors do not participate in the company’s pension and retirement plans.
In addition, the Company reimburses Board Members for out-of-pocket expenses incurred in relation to their services on an on-going basis upon presentation of the corresponding receipts. Expenses reimbursements are not part of the compensation.
Board Compensation Structure
We do not currently pay our directors who are either employed by us, by Far Peak Acquisition Corporation, by Silver Lake, by Partners Group or by Ant Small and Micro Financial Services Group Co., Ltd., any compensation for their service as directors. For those directors receiving compensation, our director compensation program during the period starting on April 1, 2021, and ending on March 31, 2022 consisted of a combination of an annual fixed cash compensation, payable annually, and equity instruments not subject to any performance targets, under the Non-Executive Directors RSAs plan (as adopted by Global Blue on November 12, 2020, and explained under the section “Executive Management - Compensation components for Fiscal Year 22” above), as determined under the review process of the NCC and approved by the Board, as set forth below(1):
(in EUR thousands)ChairMember
Board of Directors-94
Audit Committee--
Nomination and Corporate Governance Committee--

(1) Pursuant to their arrangement with the Company, two Board members, namely Mr. Eric Strutz, and Mr. Eric Meurice receive a flat annual gross fee of €80,000 (subject to mandatory deductions for social security contributions and source taxes) for their service on the Board of Directors and board committees.


Board Compensation Amounts
In the period starting on April 1, 2021, and ending on March 31, 2022, the compensation of the members of the Board of Directors was as follows (in EUR thousands):

NameFunctionGross CompensationEmployer’s Social & Pension Contributions
Long-term Incentive Plan(2)
Total Compensation
Thomas W. FarleyChairman, Director— — — — 
Jacques Stern(1)
Chief Executive Officer, Director— — — — 
Ulf PagenkopfDirector— — — — 
Christian LucasDirector— — — — 
Joseph OsnossDirector— — — — 
Yulei WangDirector— — — — 
Eric StrutzDirector868101195
Eric MeuriceDirector868101195
Total17216202389

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1.As member of the Executive Management, Jacques Stern receives no compensation for service on the Board of Directors. Compensation for Jacques Stern is included in below.
2.Represents the fair value and associated social charges of RSAs and Options on the date of grant (for the November 2020 to September 2023 vesting period).

No loans were extended to members of the Board of Directors or outstanding during the period starting on April 1, 2021, and ending on March 31, 2022. No payments to former members of the Board of Directors in connection with their former role or which are not at arm’s length were made during and with respect to such period, and no severance payments to any member or former member of the Board of Directors were made during and with respect to such period. No payments to related parties of members of the Board of Directors were made during such period.
Equity and Equity-Linked Instruments granted to Members of the Board of Directors during the period (1):
The members of the Board of Directors and their related parties, if any, held the following (vested and unvested) equity and equity-linked instruments as of March 31, 2022:

NameFunctionRSAsOptions
Thomas W. FarleyChairman— — 
Ulf PagenkopfDirector— — 
Christian LucasDirector— — 
Joseph OsnossDirector— — 
Yulei WangDirector— — 
Eric StrutzDirector10,959 — 
Eric MeuriceDirector10,959 — 
Total21,918  

(1) Excluding Jacques Stern, CEO, whose holdings are listed under Executive Management, below.

RSAs awarded to Eric Strutz and Eric Meurice are not subject to performance conditions, and their vesting period is three years with 33% of the RSAs vesting on March 5, 2022, 33% on September 5, 2022, and 33% on September 5, 2023.
Executive Management Compensation Amounts
For the period starting on April 1, 2021, and ending on March 31, 2022, the fixed and variable compensation of the members of the Executive Management was as follows (in EUR thousands, converted from other currencies as applicable at the average prevailing exchange rate over the reporting period):

NameGross SalaryBonus
Other Compensation(1)
Employer’s Social & Pension Contributions
Long-term Incentive Plan(2)
Total
Jacques Stern750002564,1715,177
Other Executives3,2791873559713,3328,123
Total Executive Management Compensation(3)
4,0291873551,2277,50313,300

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1.Includes essentially school fees, housing allowance, and private-use portion of company car allowance.
2.Represents the fair value and associated social charges of RSAs and Options on the date of the 2020 grant (for the November 2020 to September 2024 vesting period) and 2021 grant (for October 2021 to September 2025 vesting period).
3.These figures relate to a total of thirteen individuals who were members of Executive Management during the reporting period.

Equity and Equity-Linked Instruments granted to Members of the Executive Management during the period:
The members of the Executive Management and their related parties, if any, held the following (vested and unvested) equity and equity-linked instruments as of March 31, 2022:

NameRSAsOptions
Jacques Stern 578,536 2,750,000 
Other Executives421,094 2,950,000 
Total Executive Management999,630 5,700,000 
In the case of the RSAs:
50% of each tranche of the award is not subject to performance conditions, while the remaining 50% of each tranche is subject to meeting performance conditions in relation to total shareholder return (in absolute and relative terms) with a weight of 50%, and adjusted net income compound annual growth rate (“CAGR”) with a weight of 50%. As for the vesting period of the RSAs awarded in 2020, 37.5% of RSAs vested on March 5, 2022, 12.5% will vest on September 5, 2022, 25% will vest on September 5, 2023, and 25% will vest on September 5, 2024. As for the vesting period of standard RSAs awarded in 2021, 25% of RSAs will vest on September 5, 2022, 25% will vest on September 5, 2023, 25% will vest on September 5, 2024 and 25% will vest on September 5, 2025. As for the vesting of the exceptional RSAs awarded in 2021, 40% will vest on September 5, 2022 and 60% will vest on September 5, 2023.
In the case of the Options:
There are no performance conditions, the exercise prices of the options are USD 8.50 (for 32.5% of the total number of Options), USD 10.50 (for 27.5% of the Options), USD 12.50 (for 22.5% of the Options), and USD 14.50 (for 17.5% of the Options) of which 37.5% vested on March 5, 2022, 12.5% will vest on September 5, 2022, 25% will vest on September 5, 2023, and 25% will vest on September 5, 2024.
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C. Board practices
Our Board of Directors is required to consist of a minimum of 3 members and maximum of 9 members. In accordance with our Articles, each member of our Board of Directors is elected for a term of one year that expires at the end of the next ordinary General Meeting of Shareholders.
Controlled Company Exemption
We are a “controlled company” within the meaning of the NYSE rules.
Committees of the Board of Directors
The Board of Directors has set up a finance and audit committee (the “Finance and Audit Committee”) and a nomination and compensation committee (the “Nomination and Compensation Committee”), which aim to strengthen and support the Company’s corporate governance structure.
Finance and Audit Committee
Our Finance and Audit Committee consists of Eric Strutz and Eric Meurice. Mr. Strutz is chair of our Finance and Audit Committee.
Our Board of Directors has determined that each of Eric Strutz and Eric Meurice satisfies the “independence” requirement of Rule 10A-3 under the Exchange Act and NYSE listing standards. Our Board of Directors has also determined that Mr. Strutz qualifies as an “audit committee financial expert” as such term is defined in the rules of the SEC.
Our Finance and Audit Committee meets at least four times per year and assists the Board of Directors in monitoring the integrity of Global Blue’s financial statements, the external auditor’s qualification and independence, and the performance of Global Blue’s internal audit function and of the external auditor.
The primary functions of the audit committee include:
evaluating the external auditors regarding the fulfillment of the necessary qualifications and independence;
selecting and nominating the external auditor for election by the general meeting of shareholders;
being directly responsible for the supervision and compensation of the external auditor;
reviewing and discussing with the Chief Executive Officer and the Chief Financial Officer, as needed, and the external auditor, Global Blue’s annual financial statements;
reviewing and discussing where necessary any interim reports;
reviewing significant issues regarding the status of Global Blue’s material legal matters, as well as material legislative and regulatory developments that may have significant impact on Global Blue; and
reviewing, approving or ratifying any related party transactions.
Nomination and Compensation Committee
Our Nomination and Compensation Committee consists of Joseph Osnoss, Eric Strutz and Thomas W. Farley. Mr. Osnoss is chair of Nomination and Compensation Committee.
The primary functions of the Nomination and Compensation Committee include:
supporting the Board of Directors concerning Global Blue’s compensation strategy and policy and the design of Global Blue’s compensation plans;
compensation of the Chairman of the Board of Directors, the members of the Board of Directors, the Chief Executive Officer and other members of Executive Management;
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supporting the Board of Directors in preparing the proposals to the general meeting regarding the compensation of the directors and Executive Management;
preparing the compensation report and submitting such report to the Board of Directors for approval;
at the end of each performance period, taking into consideration the evaluation of the Board of Directors of Global Blue’s performance against targets established at the beginning of the performance period, evaluating individual performance and recommending the amount of compensation earned by the Chief Executive Officer and Executive Management to the Board of Directors for approval, taking into account the overall performance of the business;
preparing and annually reviewing succession plans for the directors and committee members, including the chairpersons and the Chief Executive Officer, and making proposals to the Board of Directors for the election and the re-election of persons for these positions;
establishing the principles for the selection of candidates for members of the Board of Directors and the Chief Executive Officer; and
subject to the nomination rights granted under the terms of the Relationship Agreement, identifying and selecting individuals who are qualified to become (or be re-elected as) members of the Board of Directors or the Chief Executive Officer.
Organizational Regulations
The Company has in place organizational regulations (the “Organizational Regulations”) which govern organizational matters relating to the Company, including but not limited to certain qualified majority matters which require the approval of a majority of the directors including (for so long as Globetrotter and Cayman Holdings together hold at least 25% of the voting rights in the Company) the vote of at least one director representing Globetrotter, such as certain share or convertible debt issuances and related party transactions, the number of members of the Board of Directors and amendments to the Organizational Regulations and Articles of Association.

D. Employees
Global Blue believes that the quality of Global Blue’s employees is key to providing Global Blue’s merchant partners with high-quality services and building long-term relationships with Global Blue’s merchant partners.
Global Blue has a structured, global performance management and talent development process in place that supports Global Blue’s staff in maximizing their performance and achieving their ambitions and lays the groundwork for promotion to Global Blue’s key positions.
Global Blue has developed the Agile Working Model (AWM), a structured framework to allow employees to have the flexibility to work remotely. This aims to i) retain current talent and ii) increase Global Blue’s reach to new locations where talent is available. The AWM is gradually being rolled-out across the various regions.
As of March 31, 2022, Global Blue employed 1,411 Full Time Equivalents (“FTEs”) worldwide. The table below shows the number of FTEs per geographical division for the periods indicated:

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As of March 31
2022%2021%2020%
EMEA(1)
1,19384.5 %1,11684.9 %1,69182.5 %
APAC(2)
19814.0 %17613.4 %33416.3 %
Americas(3)
201.4 %231.7 %251.2 %
Total1,411100.0 %1,314100.0 %2,050100.0 %

(1) EMEA includes Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Latvia, Lebanon, Lichtenstein, Lithuania, Luxembourg, Morocco, Monaco, the Netherlands, Norway, Poland, Portugal, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, the United Kingdom.
(2) APAC includes Australia, China, the Cook Islands, Fiji, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand and Western Samoa.
(3) Americas includes Argentina, the Bahamas and Uruguay.

As of March 31, 2022 Global Blue FTEs increased by 97 or 7.4% to 1,411, from 1,314 as of March 31, 2021. The increase is related to the return of furloughed staff to full working hours and also by the need to hire for strategic positions.
As of March 31, 2022 Global Blue FTEs decreased by 639, or 31.2% to 1,411, from 2,050 as of March 31, 2020. The significant decrease of the number of FTEs is related to Global Blue longer-term cost savings initiatives implemented during the financial year ended March 31, 2021, to reduce its monthly cash expenditures. For more details, please see “Operating Results”.
Global Blue operates an annual target setting and appraisal cycle supported by clear guidelines for performance indicators and a calibration process that is aimed at monitoring development in fixed and variable pay, ensuring fairness and diversity amongst Global Blue’s employees. Global Blue has a bonus policy, aimed at incentivizing Global Blue’s employees to participate in the success of Global Blue’s business.
In order to safeguard the quality of the people Global Blue hires and Global Blue’s reputation, Global Blue applies strict pre-employment screening measures and use assessment tools in the selection process.

Employee Representation

Argentina: Approximately 26% of Global Blue’s employees in Argentina were affiliated with the labor union Sindicato de Empleados de Comercio as of March 31, 2022. The relationship between Global Blue and the Sindicato de Empleados de Comercio is constructive and cooperative.
Austria: All employees in Austria are represented by a works council. The relationship between Global Blue and the works council is constructive and cooperative.
France: All employees in France are represented by a works council. The relationship between Global Blue and the works council is constructive and cooperative.
Germany: Employees in Global Blue’s Frankfurt refund operations are represented by a works council. The relationship between Global Blue and the works council is constructive and cooperative.
Italy: Approximately 1.0% of Global Blue’s employees in Italy were affiliated with the Italian General Confederation of Labour (Confederazione Generale Italiana del Lavoro) as of March 31, 2022. In addition, the employees are represented under the National Collective Bargaining Arrangement for the Tertiary.
Slovakia: All of Global Blue’s employees in Slovakia are represented by the trade union UniJA, even if they are not members of UniJA. The relationship between Global Blue and UniJA is constructive and cooperative.
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European Works Council: In June 2017, representatives of the trade union UniJA and the works council in Austria have requested that a European-wide works council be set up, a process which is governed by EU Directive 2009/38/EC. Global Blue is making preparations to set up a European-wide works council which has been delayed due to the COVID 19 pandemic and is likely to take up to a few more years to be established.

E. Share ownership
The information set forth under “Item 6. Directors, Senior Management and Employees - Item 6.B Compensation” is incorporated by reference. For more information on our equity-based participation plans, see the information set forth under “Item 18. Financial Statements - Note 40. Related party transactions” which is incorporated by reference.
ITEM 7. MAJOR SHAREHOLDERS AND RELATED-PARTY TRANSACTIONS

A. Major shareholders

The following table sets forth information regarding the beneficial ownership of ordinary shares at June 15, 2022:

each person known by us to be the beneficial owner of more than 5% of ordinary shares;
each of our directors and members of Executive Management; and
all our directors and members of Executive Management as a group.

Beneficial ownership is determined according to the rules of the SEC, which generally provide that a person has beneficial ownership of a security if he, she or it possesses sole or shared voting or investment power over that security, and includes shares underlying the Global Blue Warrants and Series A and Series B Preferred Shares, as applicable, that are currently exercisable or convertible or exercisable or convertible within 60 days.
We believe that as of June 15, 2022, approximately 10 million ordinary shares were held of record by 6 persons with US addresses. Those ordinary shares represented 4.3% of the outstanding ordinary shares.
Unless otherwise indicated, we believe that all persons and entities named in the table below have sole voting and investment power with respect to ordinary shares beneficially owned by them.

Beneficial OwnersNumber of ordinary 
shares
Number of Series A Preferred SharesNumber of Series B Preferred Shares
Percentage of 
ordinary shares(1)
Directors and Executive Management
Thomas W. Farley(2)
3,723,363002.0 %
Christian Lucas 000— %
Eric Meurice *00*
Joseph Osnoss 000— %
Eric Strutz *00*
Guoming Cheng000— %
Tom Klein000— %
Virginie Alem*00*
Jorge Casal **0*
Damian Cecchi **0*
Laurent Delmas **0*
Fabio Ferreira **0*
Greg Gelhaus **0*
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Jeremy Henderson-Ross **0*
Tomas Mostany **0*
Pier Francesco Nervini **0*
Roxane Dufour**0*
Jacques Stern **0*
Jeremy Taylor **0*
Anamaria Tudor*00*
All directors and members of Executive Management as a group (20 persons)6,331,411439,9483.6 %
Other 5% Shareholders
Silver Lake(3)
160,777,194(4)
16,909,624(5)
074.7 %
CK Opportunities Wolverine S.à r.l(6)
29,764,256(7)
021,176,47014.1 %
Antfin (Hong Kong) Holding Limited(8)
12,500,000006.6 %


* Less than 1%.

(1) In calculating the percentages, (a) the numerator is calculated by adding the number of ordinary shares held by such beneficial owners, the number of ordinary shares issuable upon the exercise of Global Blue Warrants held by such beneficial owner (if any) and the number of ordinary shares held upon the conversion of all Series A or Series B Preferred Shares held by such beneficial owner (if any); and (b) the denominator is calculated by adding the aggregate number of ordinary shares outstanding, the number of ordinary shares issuable upon the exercise of Global Blue Warrants held by such beneficial owner, if any (but not the number of ordinary shares issuable upon the exercise of Global Blue Warrants held by any other beneficial owner), and the number of ordinary shares held upon the conversion of all Series A or Series B Preferred Shares held by such beneficial owner, if any (but not the number of ordinary shares held upon the conversion of Series A or Series B Preferred Shares held by any other beneficial owner). The conversion ratio of Series A and Series B Preferred Shares to ordinary shares is one-to-one, subject to any adjustments pursuant to the applicable Conversion Agreement.
(2) Reflects ordinary shares held by Thomas W. Farley and by the TWF 2020 Investment Trust, of which Thomas W. Farley is the trustee.
(3) Reflects securities directly held by Globetrotter and Cayman Holdings. SL Globetrotter GP, Ltd. is the general partner of Globetrotter and Cayman Holdings. The sole shareholder of SL Globetrotter GP, Ltd. is Silver Lake Technology Associates III Cayman, L.P. The general partner of Silver Lake Technology Associates III Cayman, L.P. is Silver Lake (Offshore) AIV GP III, Ltd. Each of the entities identified in this footnote may be deemed to beneficially own the securities held by Globetrotter and Cayman Holdings. The business address of each of the entities listed above is c/o Silver Lake, 2775 Sand Hill Road, Suite 100 Menlo Park, CA 94025.
(4) The 154,060,900 ordinary shares shown in the table consist of (a) 90,542,304 ordinary shares held by Globetrotter, (b) 6,548,415 Global Blue Warrants held by Globetrotter exercisable for the issuance of 6,548,415 ordinary shares, (c) 11,970,487 Series A Preferred Shares held by Globetrotter, (d) 37,358,622 ordinary shares held by Cayman Holdings, (e) 2,701,935 Global Blue Warrants held by Cayman Holdings exercisable for the issuance of 2,701,935 ordinary shares and (f) 4,939,137 Series A Preferred Shares held by Cayman Holdings.
(5) The 16,909,624 ordinary shares shown in the table consist of (a) 11,970,487 Series A Preferred Shares held by Globetrotter and (b) 4,939,137 Series A Preferred Shares held by Cayman Holdings.
(6) The information in the table regarding CK Opportunities Wolverine S.à r.l’s interests in the Company is based on the Schedule 13D filed by CK Opportunities Wolverine S.à r.l, CK Opportunities Fund I, LP, CK Opportunities GP, LLC, Certares Opportunities LLC and Knighthead Opportunities Capital Management, LLC. The address of the principal business and principal office of CK Opportunities Wolverine is 16, Rue Eugène Ruppert, L-2453, Luxembourg, Grand Duchy of Luxembourg. The address of the principal business and principal office of CK Opportunities Fund I, LP and CK Opportunities GP, LLC is c/o Knighthead Capital Management, LLC, 280 Park Avenue, 22nd Floor, New York, NY 10017 and c/o Certares Management LLC, 350 Madison Avenue, 8th Floor, New York, NY 10017. The address of the principal business and principal office of Certares Opportunities LLC is c/o Certares Opportunities LLC, 350 Madison Avenue, 8th Floor, New York, New York 10017. The address of the principal business and principal office of Knighthead Opportunities Capital Management, LLC is c/o Knighthead Opportunities Capital Management, LLC, 280 Park Avenue, 22nd Floor, New York, NY 10017.
(7) The 29,764,256 ordinary shares shown in the table consist of (a) 8,587,786 ordinary shares and (b) 21,176,470 Series B Preferred Shares.
(8) The information in the table regarding Ant’s interests in the Company is based on the Schedule 13D filed by Antfin (Hong Kong) Holding Limited, Hangzhou Yunqiang Enterprise Management Consulting Co., Ltd. (“Hangzhou Yunqiang”) and Ant Group Co., Ltd. (“Ant Group”) on September 8, 2020 . The business address for Ant is 26/F., Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong. The business address for Hangzhou Yunqiang and Ant Group is Z Space, No. 556 Xixi Road, Hangzhou, China.


B. Related party transactions
Policies and Procedures for Related Person Transactions
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Our Board of Directors has adopted a written related person transaction policy that requires that each specified related person transactions, and any material amendment or modification to such transactions, be reviewed and approved or ratified by the Board of Directors or the Finance and Audit Committee. For purposes of our policy, a related person transaction is a transaction, arrangement or relationship, or any series of similar transactions, arrangements or relationships, to which Global Blue or any of its subsidiaries, on the one hand, and any related person, on the other hand, were parties, which is material to Global Blue or the related person or that is unusual in its nature or conditions. Transactions involving compensation for services provided to us as an employee or director are not covered by this policy. A related person generally includes enterprises that directly or indirectly through one or more intermediaries, control or are controlled by, or are under common control with, the Global Blue Group, unconsolidated enterprises in which Global Blue has a significant influence or which has significant influence over Global Blue; individuals owning, directly or indirectly, an interest in the voting power of Global Blue that gives them significant influence over the Global Blue Group, and close members of any such individual's family; Global Blue’s directors and senior management and close members of such individuals' families; and enterprises in which a substantial interest in the voting power is owned, directly or indirectly, by directors or senior management or close members of such individuals' families or over which such a person is able to exercise significant influence.
The Company also has in its Organizational Regulations procedures designed to minimize potential conflicts of interest arising from any dealings it may have with its affiliates and to provide appropriate procedures for the disclosure of any real or potential conflicts of interest that may exist from time to time.

Certain Relationships and Related Person Transactions
Relationship Agreement
On September 7, 2020, the Company, Globetrotter and the Strategic Secondary 2020 PIPE Investor entered into the Relationship Agreement. Pursuant to the terms of the Relationship Agreement, Globetrotter has the right to designate for nomination to the Board of Directors three persons on behalf of itself, and the Strategic Secondary 2020 PIPE Investor has the right to designate for nomination to the Board of Directors one person on behalf of itself. Globetrotter’s board of directors appointment rights taper off as its shareholdings reduce, such that: (i) if the combined shareholdings of Globetrotter, funds affiliated with Partners Group and their affiliates (excluding the Company) (collectively, the “SL Entities”) falls below 20% of our ordinary shares and Series A Preferred Shares (collectively, the “Voting Shares”), Globetrotter shall be entitled to nominate two members to the Board of Directors on behalf of themselves; (ii) if the combined holdings of the SL Entities falls below 10% of Voting Shares, Globetrotter shall only be entitled to nominate one member to the Board of Directors; and (iii) if the combined holdings of the SL Entities falls below 5% of Voting Shares, Globetrotter shall no longer be entitled to nominate a member to the Board of Directors. These reductions in nomination rights with respect to the Board of Directors shall not apply to Globetrotter for the period of two years after the listing on the NYSE, other than the reduction listed in (i), where Globetrotter’s shareholding falls below 20% of Voting Shares. In connection with the foregoing appointment rights, Globetrotter has separately agreed with Partners Group to appoint for nomination to the Board of Directors a person designated by Partners Group as one of Globetrotter’s nominated members of the Board of Directors, for so long as Partners Group maintains a certain level of direct or indirect ownership interest in the Company. If the combined holdings of the Strategic Secondary 2020 PIPE Investor and its direct and indirect subsidiaries falls below 5% and/or any other conditions agreed upon between the Strategic Secondary 2020 PIPE Investor and the Company ceased to be satisfied, the Strategic Secondary 2020 PIPE Investor shall no longer have the right to nominate a member to the Board of Directors.
For such time as the nomination rights to the Board of Directors apply, Globetrotter shall be entitled to designate an observer of the Board of Directors. For such time as the nomination rights to the Board of Directors apply to Globetrotter, Globetrotter may appoint an advisor to attend meetings (without participating in decision-making or voting) of the Finance and Audit Committee.
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Shareholders Agreement
Concurrently with the listing on the NYSE, certain shareholders of the Company became subject to a Shareholders Agreement regulating the relationship among and between such shareholders.
The parties agreed that, subject to certain exceptions and conditions set forth therein, Thomas W. Farley will not transfer the 2,223,363 ordinary shares out of the 4,316,321 ordinary shares received by Far Point LLC in respect of shares in Far Point Acquisition Corp pursuant to the Merger and transferred to Thomas W. Farley and other member of his group at the time of the NYSE listing (the “Additional Founder Shares”) for three years from the time of the NYSE listing, unless the prior written consent of Globetrotter is received (the “Lock-up”).
The Lock-up is subject to certain exceptions, and will not restrict the transfer of Additional Founder Shares where such transfer is, among others: (i) in connection with the acceptance of a public takeover offer, tender offer, merger or similar business combination that applies to the holders of all ordinary shares and is recommended by the Board of Directors; or (ii) where required by law or governmental authority.
If Globetrotter or Cayman Holdings and/or their affiliates transfer any ordinary shares (other than to its respective affiliate, group member or investor in Globetrotter or Cayman Holdings) in a transaction that is not an SEC-registered offering pursuant to the Registration Rights Agreement, the transferor(s) shall ensure that Thomas W. Farley and other member of his group shall have the right to participate in respect of the proportion of his closing common shares then held as is equal to the proportion of ordinary shares (relative to its total holding of ordinary shares at the relevant time) as the transferor(s) propose to transfer for the same consideration per Additional Founder Shares and the Unrestricted Founder Shares (as defined below) (together, the “Closing Common Shares”) as being paid to the transferor(s) and on the same terms and conditions as apply to the proposed transfer; provided that Thomas W. Farley and other member of his group shall only be required to make representations as to itself and its ownership of our ordinary shares being sold, shall not be required to provide indemnification other than (x) as to his or its respective representations and/or (y) with respect to the Company and/or its subsidiaries, on a proportionate basis with the transferor(s) based on the number of ordinary shares being transferred, his or its indemnification shall be limited to the net proceeds from the sale of our ordinary shares, and he or it shall not be required to agree to any non-competition covenant or enter into any similar ancillary agreements (provided that he or it may be required to enter into shareholders’ or similar agreements, and/or a non-solicitation covenant, in each case on the same terms and conditions as apply to the transferor(s)) (The “Tag-Along Right”). The Tag-Along Right will not apply where Globetrotter or its affiliates exercise the Drag-Along Right (as defined below). If Globetrotter or Cayman Holdings and/or their affiliates transfer any ordinary shares (other than to its respective affiliate, group member or investor in Globetrotter or Cayman Holdings) in a transaction that is an SEC-registered offering pursuant to the Registration Rights Agreement, Globetrotter shall release from the Lock-up such number of the Additional Founder Shares determined in accordance with the sixth paragraph of this sub-section to enable Thomas W. Farley and any other member of his group to exercise his participation rights under the Registration Rights Agreement in respect of the same mix of Unrestricted Founder Shares and Additional Founder Shares had the Tag-Along Right applied.
If Globetrotter or an affiliate (which shall include Cayman Holdings for so long as it is controlled by SL Globetrotter GP, Ltd. or an affiliate of Globetrotter) proposes to effect a transfer of ordinary shares (other than to its respective affiliate, group member or investor in Globetrotter or Cayman Holdings), the transferor(s) will have the right to require Thomas W. Farley and the other members of his group to transfer (where practicable as part of the same transaction) the proportion of the Closing Common Shares then held as is equal to the proportion of ordinary shares (relative to its total holding of ordinary shares at the relevant time) as the transferor(s) propose to transfer for the same consideration per Closing Common Share as being paid to the transferor(s) and, where part of the same transaction, on the same terms and conditions as apply to the proposed transfer by the transferor(s); provided, that Thomas W. Farley and any such other member of his group shall only be required to make representations as to itself and its ownership of our ordinary shares being sold, shall not be required to provide indemnification other than (x) as to his or its respective representations and/or (y) with respect to the Company and/or its subsidiaries, on a proportionate basis with the transferor(s) based on the number of ordinary shares being transferred, his or its indemnification shall be limited to the net proceeds from the sale of our ordinary shares, and he or it shall not be
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required to agree to any non-competition covenant or enter into any similar ancillary agreements (provided, that he or it may be required to enter into shareholders’ or similar agreements, and/or a non-solicitation covenant, in each case on the same terms and conditions as apply to the transferor(s)) (the “Drag-Along Right”). If the transferor(s) are unable to structure the transfer of any ordinary shares (other than to its respective affiliate, group member or investor in Globetrotter or Cayman Holdings) to exercise the Drag-Along Right as part of the same transaction, it can compel Thomas W. Farley and the other members of his group to transfer the proportion of the respective Closing Common Shares then held as is equal to the proportion of ordinary shares (relative to its total holding of ordinary shares immediately prior to the relevant transaction) as the transferor(s) transferred pursuant to the transaction. If Thomas W. Farley or any member of his group defaults in transferring any of the Closing Common Shares pursuant to this paragraph, any officer of the transferor(s) is irrevocably authorized to execute all documents required to effect the transfer on his behalf. This paragraph will not apply if the transfer is effected by way of an SEC-registered offering pursuant to the Registration Rights Agreement.
If the Tag-Along Right or the Drag-Along Right are exercised at a time when Thomas W. Farley or any member of his group holds the 1,500,000 ordinary shares out of the 4,316,321 ordinary shares received by Far Point LLC in respect of shares in Far Point Acquisition Corp pursuant to the Merger and transferred to Thomas W. Farley and others at Closing (the “Unrestricted Founder Shares”), then at least 50% of the Closing Common Shares to be transferred under in connection with the Tag-Along Right or the Drag-Along Right must comprise Unrestricted Founder Shares or, if there are insufficient Unrestricted Founder Shares to comprise 50%, then such Closing Common Shares to be transferred must include all of the Unrestricted Founder Shares then held by Thomas W. Farley and his group taken as a whole, provided that, if the proportion of Unrestricted Founder Shares comprised in Closing Common Shares held by Thomas W. Farley and his group taken as a whole at the relevant time exceeds 50%, then such larger proportion of Closing Common Shares to be transferred must comprise Unrestricted Founder Shares. If Globetrotter or any of its affiliates transfers any ordinary shares (other than to its respective affiliate, group member or investor in Globetrotter or Cayman Holdings) by way of a transaction that is an SEC-registered offering pursuant to the Registration Rights Agreement, the number of the Additional Founder Shares to be released from the Lock-up will be the same number of Additional Founder Shares that Thomas W. Farley and his group would have been entitled to apply the Tag-Along Right to had the transaction not been an SEC-registered offering pursuant to the Registration Rights Agreement.
Thomas W. Farley and his group shall not have rights or obligations under the Shareholders Agreement to participate in any transfer to or with any 2020 PIPE investor or any affiliate of any 2020 PIPE investor to the extent such transfer arises out of or is in connection with any share purchase and contribution agreement with any 2020 PIPE investor (including any actual or alleged breach of any share purchase and contribution agreement with any 2020 PIPE investor or any settlement or compromise in connection therewith, or any changes to the terms thereof).
The Shareholders Agreement also includes a voting agreement by the shareholders to vote for directors nominated for appointment by Globetrotter and to give effect to the terms of the Series A Preferred Shares.
The Shareholders Agreement is subject to the laws of Delaware. Any disputes arising out of or relating to the Shareholders Agreement shall be subject to the jurisdiction of the Court of Chancery of the State of Delaware.
Management Shareholders Agreement
The Management Shareholders Agreement provides for, among other matters: (i) the calculation of the entitlements of the Management Sellers to receive shares in Global Blue Group AG as part of the Management Roll-up; (ii) once such shares in Global Blue Group AG are exchanged for cash and Voting Shares (pursuant to the Merger Agreement), restrictions on the managers’ ability to transfer the Voting Shares issued to them, except in specified circumstances (such as if it is in the context of a manager leaving the employment of Global Blue); (iii) the managers’ rights to sell a proportion of their Voting Shares alongside Globetrotter when Globetrotter sells Voting Shares, in each case subject to certain qualifications and exceptions; (iv) the repurchase of Voting Shares from managers who cease to be employees in circumstances where they are deemed to be “bad leavers”; and (v) undertakings from each manager to maintain the confidentiality of certain information and not to compete with the
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Company or solicit its employees, customers or suppliers for a period of 24 months after the cessation of such manager’s employment.
Series A Preferred Shares Conversion Agreement
At the time of the NYSE listing, the Company entered into a Conversion Agreement with, amongst others, Cayman Holdings and Globetrotter to govern the issuance and delivery of ordinary shares in exchange for Series A Preferred Shares from the holders of Series A Preferred Shares (the “Series A Conversion Agreement”). The holders of Series A Preferred Shares are entitled to receive a preferred dividend in accordance with the Articles of Association.
The Series A Conversion Agreement sets the conversion ratio of ordinary shares to be received in exchange for Series A Preferred Shares as one-for-one, subject to certain adjustments. If the number of outstanding ordinary shares is increased by a split-up of ordinary shares or other similar event, the number of ordinary shares issuable on the exchange of each Series A Preferred Shares is increased in proportion to such increase in the outstanding ordinary shares. If the number of outstanding ordinary shares is decreased by a consolidation, combination, reverse share split or reclassification of ordinary shares or other similar event, the number of ordinary shares issuable on the exchange of each Series A Preferred Shares is decreased in proportion to such increase in the outstanding ordinary shares. If an adjustment results in a holder being entitled to receive a fractional interest in an ordinary share upon the exercise of a Series A Preferred Share, the number of ordinary shares to be issued to such holder upon such exchange is rounded to the nearest whole number.
The Series A Conversion Agreement sets out a mechanism by which, among other, a holder of Series A Preferred Shares may exercise a put option with respect to all or part of such holder’s Series A Preferred Shares in a cashless exchange for delivery of ordinary shares and a mechanism by which the Company may exercise a call option with respect to all or part of a holder’s Series A Preferred Shares in a cashless exchange for delivery of ordinary shares. The call option is subject to certain conditions: the holder is not restricted from making a transfer at the time of conversion, the conversion does not take place during a blackout period, and the value of our ordinary shares based on daily dollar volume-weighted average price for 30 trading days prior to conversion equals or exceeds $18.00. The Series A Conversion Agreement also sets out a mechanism by which the Company may redeem some or all of the Series A Preferred Shares following the fifth anniversary from the date of the NYSE listing; provided, that no put option or call option has been exercised in respect of the relevant Series A Preferred Shares, the value of each Series A Preferred Share on an as-converted basis based on daily dollar volume-weighted average price for 30 trading days prior to conversion equals or exceeds $10.00, and certain other conditions are met.
The Company agrees, subject to applicable Swiss laws, to use reasonable best efforts to take all actions required to maintain and reserved at all times a number of ordinary shares in the Company’s treasury sufficient from time to time to permit the issuance and delivery of such number of ordinary shares as may be required to consummate the conversions. The Company agrees to use reasonable best efforts to take all actions required to maintain and reserve at all times sufficient authorized share capital to permit the issuance and delivery of ordinary shares in connection the consummation of a conversion, including by proposing to increase the authorized share capital concurrently with any upward adjustment of the number of ordinary shares issuable in connection with a conversion. If the Company intends to incur or increase indebtedness and: (i) such indebtedness would result in the ratio of Global Blue’s indebtedness to EBITDA being greater than five; and (ii) at the time of the proposed increase of such indebtedness there would be at least €25,000,000 of Series A Preferred Shares outstanding, the proposed increase will require the prior written approval of the holders of a majority of the Series A Preferred Shares prior to such increase.
The Series A Conversion Agreement is governed by the laws of Delaware. Any dispute arising out of or relating to the Series A Conversion Agreement is subject to arbitration in Zurich, Switzerland, in accordance with the Rules of Arbitration of the International Chamber of Commerce.
Series B Preferred Shares Conversion Agreement
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In connection with the issuance of 21,176,470 Series B Preferred Shares and 8,587,786 common shares of the Company to the CK Investor, the Company entered into a Conversion Agreement with the CK Investor to govern the issuance and delivery of ordinary shares in exchange for Series B Preferred Shares from the holders of Series B Preferred Shares (the “Series B Conversion Agreement”). The holders of Series B Preferred Shares are entitled to receive a 5% annual preferred dividend in accordance with the Articles of Association, subject to certain requirements. See Exhibit 2.5
The Series B Conversion Agreement sets the conversion ratio of ordinary shares to be received in exchange for Series B Preferred Shares as one-for-one, subject to certain adjustments. If the number of outstanding ordinary shares is increased by a split-up of ordinary shares or other similar event, the number of ordinary shares issuable on the exchange of each Series B Preferred Shares is increased in proportion to such increase in the outstanding ordinary shares. If the number of outstanding ordinary shares is decreased by a consolidation, combination, reverse share split or reclassification of ordinary shares or other similar event, the number of ordinary shares issuable on the exchange of each Series B Preferred Shares is decreased in proportion to such increase in the outstanding ordinary shares. If an adjustment results in a holder being entitled to receive a fractional interest in an ordinary share upon the exercise of a Series B Preferred Share, the number of ordinary shares to be issued to such holder upon such exchange is rounded to the nearest whole number.
The Series B Conversion Agreement sets out a mechanism by which, among others, a holder of Series B Preferred Shares may exercise a conversion option on or after December 13, 2022 with respect to all or part of such holder’s Series B Preferred Shares in a cashless exchange for delivery of ordinary shares and a mechanism by which the Company may exercise a call option with respect to all or part of a holder’s Series B Preferred Shares in either a cashless exchange for delivery of ordinary shares or, on or after June 13, 2027 or upon entrance into a binding agreement that would result in a change of control and subject to certain conditions, for cash at a redemption price of par. In addition, on or after June 13, 2023, the Company may force a holder of Series B Preferred Shares to convert some or all of such holder’s Series B Preferred Shares at the then current conversion ratio if the daily volume-weighted average price of the Common Shares for each trading day of the prior 40 consecutive trading days (the “Daily VWAP”) is at least 130% of the initial purchase price. In addition, the Company may also force a holder of Series B Preferred Shares to convert some or all of such holder’s Series B Preferred Shares at the then current conversion ratio upon entrance into a binding agreement that would result in a change of control, if the purchase price in such change of control transaction values the Series B Preferred Shares to be force converted at a per share price that is equal to or greater than the initial purchase price. If such Daily VWAP or change of control price condition, as applicable, is not met, the Company may still elect to force a holder to convert some or all of such holder’s Series B Preferred Shares if the Company delivers additional common shares to the holder that would result in the holder receiving equivalent economic value as if such condition had been met.
The Company agrees, subject to applicable Swiss laws, to use reasonable best efforts to take all actions required to maintain and reserved at all times a number of ordinary shares in the Company’s treasury sufficient from time to time to permit the issuance and delivery of such number of ordinary shares as may be required to consummate the conversions. The Company agrees to use reasonable best efforts to take all actions required to maintain and reserve at all times sufficient authorized share capital to permit the issuance and delivery of ordinary shares in connection the consummation of a conversion, including by proposing to increase the authorized share capital concurrently with any upward adjustment of the number of ordinary shares issuable in connection with a conversion.
The Series B Conversion Agreement is governed by the laws of Delaware. Any dispute arising out of or relating to the Series B Conversion Agreement is subject to arbitration in Zurich, Switzerland, in accordance with the Rules of Arbitration of the International Chamber of Commerce.
Investment Agreement
The Investment Agreement entered into by the Company and the CK Investor provides the CK Investor with the right to propose one director for election and one non-voting observer to the Company’s board, so long as the CK
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Investor holds at least 5% of the voting rights in the Company. Pursuant to the Investment Agreement, the Company has agreed to indemnify the CK Investor’s director nominee to the same extent as it indemnifies its other Board members.
Registration Rights Agreement
At the time of the NYSE listing, the Company, Third Point, the Seller Parties and certain other parties thereto, including Thomas W. Farley, entered into the Registration Rights Agreement. Pursuant to the Registration Rights Agreement, the Company has agreed to file a shelf-registration statement within 45 days of the date of the NYSE listing, subject to the ability to delay such filing under certain circumstances. Globetrotter and its affiliates and Third Point (collectively, the “Demand Shareholders”) are entitled from time-to-time to deliver to the Company take-down notices under the shelf registration statement stating their intent to sell Registrable Shares (including shares held by the Escrow Agent (as defined in the Registration Rights Agreement) on behalf of Management Sellers) in an underwritten offering, which may be either a marketed or non-marketed underwritten offering. If the Company fails to file the shelf registration statement or fails to maintain the effectiveness of the shelf registration statement, the Demand Shareholders are also entitled to demand that the Company register Registrable Shares (including shares held by the Escrow Agent) in amounts having an aggregate value equal to or greater than $30 million. The ability of certain parties to the Registration Rights Agreement to sell Registrable Securities are subject to certain transfer restrictions, including those described above under “—Shareholders Agreement.” Other parties holding Registrable Securities are entitled to join in underwritten offerings under the shelf registration statement, demand registrations or other registrations by the Company, subject to customary cutbacks. Under the Registration Rights Agreement, the Company will indemnify the holders of Registrable Securities and certain persons or entities related to them, such as their officers, directors, employees, agents and representatives, against any losses or damages resulting from any untrue statement or omission of a material fact in any registration statement or prospectus pursuant to which they sell Registrable Securities, unless such liability arises from their misstatement or omission, and the holders of Registrable Securities, including Registrable Securities in any registration statement or prospectus, will agree to indemnify the Company and certain persons or entities related to the Company, such as its officers and directors and underwriters, against all losses caused by their misstatements or omissions in those documents.
CK Opportunities Registration Rights Agreement
The Company and the CK Investor have entered into a registration rights agreement (the “CK Opportunities Registration Rights Agreement”), pursuant to which the Company has agreed to file a shelf registration statement and shall use its reasonable best efforts to have such shelf registration statement declared effective by December 13. 2022, subject to the ability to delay such filing under certain circumstances. CK Investor is entitled, on or after the earlier of (i) June 13, 2025 and (ii) the date on which Silver Lake has transferred more than 50% of its equity interests held as of the date of the CK Opportunities Registration Rights Agreement, to deliver to the Company take-down notices under the shelf registration statement stating their intent to sell Registrable Securities, subject to certain limitations. Under the CK Opportunities Registration Rights Agreement, the Company will indemnify the holders of Registrable Securities and certain persons or entities related to them, such as their officers, directors, employees, agents and representatives, against any losses or damages resulting from any untrue statement or omission of a material fact in any registration statement or prospectus pursuant to which they sell Registrable Securities, unless such liability arises from their misstatement or omission, and the holders of Registrable Securities, including Registrable Securities in any registration statement or prospectus, will agree to indemnify the Company and certain persons or entities related to the Company, such as its officers and directors and underwriters, against all losses caused by their misstatements or omissions in those documents.
Waiver Letter
On July 13, 2020, Globetrotter issued the Waiver Letter (on behalf of itself, Global Blue and the Seller Parties) to Far Point Acquisition Corp in connection with the transactions contemplated by the Merger Agreement, whereby, among others, Globetrotter committed (on behalf of itself and the Seller Parties) after the time of the NYSE listing to
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complete a cashless exchange of up to €50 million of Series A Preferred Shares for ordinary shares. Such cashless exchange is expected to be completed in the coming weeks.
Loan Agreement
On the terms and conditions of a loan agreement dated September 30, 2020, Globetrotter and Cayman Holdings has made available to Global Blue the Supplemental Liquidity Facility to ensure access to additional liquidity and/or provide an “EBITDA-based cure” for the financial covenants of the Facilities Agreement. See also “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Banking Facilities and Loans—Supplemental Liquidity Facility.”
Loan Indemnity Letter
On September 30, 2020, Globetrotter and Cayman Holdings entered into a side letter (the “Side Letter”), whereby they confirmed, among others, that “actual liquidity needs of the Group” (as referred to under clause 5(a)(ii) of the loan agreement) may include (to the extent the Company does not itself otherwise have access to the needed liquidity to satisfy the indemnification obligations) indemnification obligations of the Company in favor of directors under the Company’s indemnification policies from time to time in effect in an aggregate amount up to $10 million, and that they will not object to a drawdown of a loan under the Supplemental Liquidity Facility for such purpose in such amount if the Company has such a liquidity need. The Side Letter was given for the benefit of each director of the Company during the period a loan may be drawn down under the Supplemental Liquidity Facility and shall terminate immediately at such time as the Company has first obtained a directors’ and officers’ liability insurance policy which covers (a) any public offering of securities issued by any company or outside entity, or (b) the purchase or sale of any publicly traded securities for which the company is subject to the Exchange Act. The Company countersigned the Side Letter on September 30, 2020, following which date it committed itself to use reasonable endeavors to obtain directors’ and officers’ liability insurance on commercially reasonable terms as soon as is reasonably practicable.
Other Related Party Transactions
For additional information on related party transactions, see Note 40 (“Related party transactions”) to the Company’s annual consolidated financial statements contained in this Annual Report on Form 20-F.
C. Interests of experts and counsel

Not applicable.


ITEM 8. FINANCIAL INFORMATION

A. Consolidated statements and other financial information

Please see “Item 18. Financial Statements” for a list of the financial statements filed with this Form 20-F.

Legal proceedings
From time to time we may become involved in legal proceedings that arise in the ordinary course of business. During the period covered by the financial statements contained herein, we have not been a party to or paid any damages in connection with litigation that has had a material adverse effect on our financial position, with the only exception being that no assurance can be given that future litigation will not have a material adverse effect on our
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financial position. When appropriate in the management’s estimation, we may record reserves in our financial statements for pending litigation and other claims.
Portuguese Fraud Case
In February 2013, a whistleblower alerted Global Blue to some tax free forms which were stamped with fake customs validation stamps with a suspicion that they were perpetrated by internal fraud in Portugal. Global Blue carried out an internal investigation and found that, in collaboration with some fraudulent merchants, a number of members of the Global Blue team in Portugal (all of whom were subsequently dismissed as a result) had been using a fake customs validation stamp between 2010 and 2013 to enable fraudulent payments to be made to them. The practice carried out by the fraudulent employees involved them adding their own (or a relatives) bank account details or those of the fraudulent merchants to tax free forms, following which a fake customs validation stamp was added and the payment processed through Global Blue’s payment systems. There were also a limited number of fraudulent merchants who were an active party in the fraud. Following Global Blue’s investigation in 2013, Global Blue notified the Portuguese Tax Authority with the findings of the internal investigation.
On March 25, 2021, the Portuguese Tax Authority concluded their own investigation as part of criminal proceedings relating to this matter. The Portuguese Tax Authority deems that all parties involved, Global Blue, the fraudulent employees and merchants, be severally liable for all sums involved. The sums are principally the VAT that was reclaimed from the Portuguese Tax Authority in respect of the fraudulent transactions. The Portuguese Tax Authority have requested a compensation claim for EUR 837 thousands. Global Blue does not contest the VAT reclaimed from the Portuguese Tax Authorities in connection with the fraudulent transactions should be repaid. However, it believes that the proportion of that sum that was unknowingly paid by Global Blue to the fraudulent ex-employees and merchants should be reclaimed from them directly (which amounts to approximately EUR 300 thousands). As of the end of December 2020, Global Blue had a provision of EUR 722 thousands, but the provision was increased to EUR 837 thousands in case the Portuguese Tax Authority finally determine that Global Blue are liable to the pay the full amount, which Global Blue is in the process of disputing. Global Blue are in active discussions with the Portuguese Tax Authority about the investigation.
Litigation Involving Certain 2020 PIPE Investors
The Company, FPAC and certain PIPE investors entered into share subscription agreements pursuant to and on the terms and subject to the conditions of which the PIPE investors committed to subscribe for and purchase, concurrently with the Closing, in the aggregate, 12,500,000 ordinary shares for $10.00 per share or an aggregate purchase price of $125 million.
Certain of the PIPE investors who had committed to subscribe for in aggregate $110 million of our ordinary shares did not consummate their subscriptions, alleging the failure of certain closing conditions in their share subscription agreements to be satisfied. As previously disclosed, the Company and Globetrotter commenced litigation with each of such investors for breach of contract. In May 2021, a settlement was reached with PIPE investors who had committed $10m of the aggregate amount and not funded. In March 2022, the litigation was settled with all the other PIPE investors, with all settlement proceeds being paid to the Globetrotter entities.
Refundit Complaint to the European Commission
On April 19, 2021, Refundit Ltd made a complaint to the European Commission alleging breaches of EU competition regulations relating to abuse of a dominant position.
The European Commission are in a phase known as a “preliminary investigation” where they must gather information in respect of a complaint to assess whether it will open a formal investigation or elect not to proceed further. Therefore the European Commission has asked Global Blue, as well as others in the VAT refund industry, to comment on the complaint and followed this up with a number of requests for information to Global Blue. Global Blue has fully co-operated with these requests. There is no formal timetable by which the European Commission must conclude the “preliminary investigation”.
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While Global Blue refutes all allegations made by Refundit Ltd., the European Commission could decide to initiate formal proceedings to investigate the matter further which could result in remediation actions being imposed on Global Blue or possible fines. Such remediation action or fines, if levied, may be material.
Tax Matters
France
The French tax authorities opened a tax audit in October 2016 regarding Global Blue France SAS (“Global Blue France”) for the financial years ended March 31, 2014, 2015 and 2016 with respect to all taxes. The tax audit was focused on Global Blue’s VAT refund business, operating transfer pricing policy, IT systems and interest rates on cash pool balances. In December 2018, the French tax authorities issued a notice of assessment to Global Blue France for the financial year ended March 31, 2014 related to VAT findings for an amount of EUR 6.5 million. The VAT findings related to certain missing information on tax-free forms which were mandatory according to VAT refund regulation in France. As a consequence, the VAT exemption claimed by Global Blue France in relation to these forms was denied by the French tax authorities. An accrued liability of EUR 10 million to cover these amounts was booked in Global Blue’s accounts as of March 31, 2018. This accrued liability was reduced to EUR 6.5 million as of March 31, 2019 due to a payment of EUR 1.8 million to the French tax authorities and due to a change in management’s estimate of Global Blue’s exposure. The accrued liability balance was unchanged as of March 31, 2020 and March 31, 2021. On January 7, 2021, the French tax authorities issued the final notice of assessment which definitively closed the tax audit and confirmed the VAT findings above and some minor other adjustments. On April 13, 2021 Global Blue received the corresponding collection notice from the French tax authorities and settled the amount on April 15, 2021.
Italy
The Italian tax authorities opened a tax audit in February 2016 on Global Blue Italia S.r.l. (“Global Blue Italy”); for details refer to Note 12.

Germany
For details on the risk of the tax authorities denying the profit and loss pooling within the German Global Blue group relating to the financial year 2019 and previous tax periods, and on the risk of imposing limitations in the deduction of royalties, please refer to Note 12.
Dividends and dividend policy
The payment of any cash dividends will be dependent upon the revenue, earnings and financial condition of Global Blue from time to time. The payment of any dividends will be within the discretion of the Board of Directors. Other than as disclosed elsewhere in this Annual Report, we currently expect to retain all future earnings for use in the operation and expansion of our business and do not plan to pay any dividends on our ordinary shares in the near future. The declaration and payment of any dividends in the future will be determined by the Board of Directors in its discretion, and will depend on a number of factors, including our earnings, capital requirements, overall financial condition, applicable law and contractual restrictions.

B. Significant changes
Please see the section entitled “Item 5. Operating and Financial Review and Prospects” for more information concerning any significant changes that may have occurred since the date of our last annual financial statements.

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ITEM 9. THE OFFER AND LISTING

A. Offer and listing details
Our ordinary shares have been listed on the New York Stock Exchange under the symbol “GB” since August 28, 2020. Prior to that date, there was no public trading market for our ordinary shares. We became a publicly traded company through a merger with Far Point Acquisition Corporation.

B. Plan of distribution

Not applicable.

C. Markets

See “Item 9.A Offer and listing details”.

D. Selling shareholders

Not applicable.

E. Dilution

Not applicable.

F. Expenses of the issue

Not applicable.

ITEM 10. ADDITIONAL INFORMATION

A. Share capital

Not applicable.

B. Memorandum and articles of association

The information set forth in Exhibit 2.5 “Description of Securities” is incorporated herein by reference.

C. Material contracts
For more information concerning our material contracts, see “Item 4. Information on the Company” “Item 5. Operating and Financial Review and Prospects” and “Item 7. Major Shareholders and Related Party Transactions”.

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D. Exchange controls
There are no Swiss governmental laws, decrees or regulations that affect, in a manner material to Global Blue, the export or import of capital, including the availability of cash and cash equivalents for use by Global Blue, or any foreign exchange controls that affect the remittance of dividends, interest or other payments to non-residents or non-citizens of Switzerland who hold Global Blue securities.

E. Taxation
The following summary contains a description of certain Swiss and U.S. federal income tax consequences of the acquisition, ownership and disposition of ordinary shares, but it does not purport to be a comprehensive description of all of the tax considerations that may be relevant to a decision to purchase, hold or sell shares.
This discussion does not constitute, and should not be considered as, legal or tax advice to holders. The discussion is for general information purposes only and is based upon Swiss and U.S. federal income tax laws and the practices of the Swiss and U.S. federal income tax authorities in effect on the date of this Annual Report on Form 20-F. Such law and administrative practice is subject to change at any time, possibly with retroactive effect. The summary does not constitute tax advice and is intended only as a general guide. It is not exhaustive and shareholders should consult their own tax advisors about the Swiss and U.S. federal income tax consequences (and tax consequences under the laws of other relevant jurisdictions or under U.S. federal non-income tax laws) of the acquisition, ownership and disposal of ordinary shares.
Switzerland Taxation
The following is a general summary of the principal consequences under Swiss law, as currently in effect, of an investment in shares by a holder that is not a resident of Switzerland.

Material Swiss Tax Consequences Relating to our ordinary shares
Swiss Withholding Tax
Non-taxable and taxable distributions
Dividends and other similar cash or in-kind distributions (including scrip or stock dividends) on ordinary shares made or paid by Global Blue are subject to Swiss federal withholding tax (Verrechnungssteuer), currently at a rate of 35% (applicable to the gross amount of the taxable distribution). The Swiss withholding tax must be withheld by the Company on the gross amount of the dividend or other distribution and be remitted to the Swiss Federal Tax Administration (Eidgenössische Steuerverwaltung). Dividends on ordinary shares made or paid by the Company out of capital contribution reserves (Reserven aus Kapitaleinlagen) confirmed by the Swiss tax authorities and distributions on ordinary shares made or paid by the Company based upon a reduction in the nominal value of ordinary shares (Nennwertherabsetzung) are exempt from Swiss withholding tax.
Provided, that the Company is not listed on a Swiss stock exchange, the Company will not be subject to restrictions on the payment of dividends out of capital contribution reserves applicable to Swiss listed companies. It is at the discretion of the Company to decide whether to distribute a dividend out of capital contributions reserves free of Swiss withholding tax and/or out of profit/retained earnings/non-qualifying reserves subject to Swiss withholding tax.
Capital gains realized on the sale of ordinary shares are not subject to Swiss withholding tax (other than in case of a sale to the Company (i) for cancellation, (ii) if the total of repurchased shares exceeds 10% of the Company’s share capital or (iii) if the repurchased ordinary shares are not resold within the applicable time period after the
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repurchase, if and to the extent the redemption price less the nominal value of the redeemed ordinary shares is not booked against confirmed capital contribution reserves).
Refund of Swiss withholding tax on taxable distributions
A holder of ordinary shares who is a resident of the U.S. for purposes of the U.S.-Swiss Treaty without a trade or business carried on through a permanent establishment in Switzerland to whom the shares are attributable or who is a qualified U.S. pension fund and who, in each case, is also the beneficial owner of the shares and the dividend or other distribution and who meets the conditions of the U.S.-Swiss Treaty, may, if the holder is a qualified U.S. pension fund, apply for a full refund of the Swiss withholding tax, if the holder is a corporation owning at least 10% of Global Blue voting rights apply for a refund of the Swiss withholding tax withheld in excess of the 5% reduced treaty rate and in all other cases apply, for a refund of the Swiss withholding tax withheld in excess of the 15% treaty rate. The claim for a refund must be filed on Swiss Tax Form 82 (82C for corporations, 82I for individuals, 82E for other entities and 82R for regulated investment companies), which forms, together with the form providing instructions, may be obtained from the Swiss embassy or any Swiss consulate general in the U.S., the Swiss Federal Tax Administration at the address below or may be downloaded from the Swiss Federal tax Administration’s website. Four copies of the form must be duly completed and then signed before a notary public of the U.S. and three of them must then be sent to the Swiss Federal Tax Administration, Eigerstrasse 65, CH-3003 Bern, Switzerland. The form must be accompanied by suitable evidence demonstrating the deduction of the Swiss withholding tax, such as certificates of deduction, bank vouchers or credit slips. The form must be filed no later than December 31 of the third year following the calendar year in which the dividend subject to the withholding tax became payable.
Swiss Securities Turnover Tax
Secondary market dealings in ordinary shares in which no Swiss domestic securities dealer (as defined in the Swiss Federal Stamp Duty Act, including a Swiss bank) is a party or an intermediary to the transaction are not subject to Swiss securities turnover tax (Umsatzabgabe). For secondary market dealings in ordinary shares in which a Swiss domestic securities dealer (as defined in the Swiss Federal Stamp Duty Act, including a Swiss bank) is a party or an intermediary to the transaction, Swiss securities turnover tax at a rate of 0.15% of the purchase price of our ordinary shares will be payable if none of the exemptions provided for in the Swiss Federal Stamp Duty Act apply. Subject to applicable statutory exemptions in respect of the parties to a transaction, generally half of the tax is charged to each of the parties.
Swiss Income Tax
Holders resident outside of Switzerland and not engaged in trade or business in Switzerland
A holder of ordinary shares who is not a resident of Switzerland for Swiss tax purposes, and who, during the applicable tax year, has not engaged in a trade or business carried on through a permanent establishment in Switzerland for tax purposes, is not subject to any Swiss federal, cantonal or communal income tax as a result of the receipt of dividends or other distributions on ordinary shares or in respect of any capital gains realized on the sale of ordinary shares. See “—Swiss withholding tax” above for a summary of the Swiss withholding tax treatment of dividends and other distributions and capital gains on ordinary shares. See “—International automatic exchange of information in tax matters” and “—Swiss facilitation of the implementation of the U.S. Foreign Account Tax Compliance Act” below for a summary on the exchange of information in respect of holding ordinary shares in an account or deposit with a financial institution or paying agent in Switzerland.
Shares held as assets of a Swiss business
For a holder who holds ordinary shares as part of a trade or business conducted in Switzerland, dividends and other distributions, including capital repayments or distributions out of capital contribution reserves, made or paid by the Company on ordinary shares, and capital gains or losses realized on the sale of ordinary shares are included in (or deducted from) taxable income in the relevant taxation period for purposes of Swiss federal, cantonal and communal
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individual or corporate income tax. This taxation treatment also applies to private individuals who are Swiss residents and qualify as “professional securities dealers” for income tax purposes.
A Swiss corporation or co-operative, or a non-Swiss corporation or a non-Swiss co-operative holding ordinary shares as part of a Swiss permanent establishment, may benefit from relief from Swiss taxation of the dividends or other distributions, including capital repayments or distributions out of capital contribution reserves, by way of a participation deduction (Beteiligungsabzug) if our ordinary shares held at the time of the dividend or other distribution have a market value of at least CHF 1 million.
Swiss Wealth Tax and Capital Tax
Shares held by holders resident outside of Switzerland and not engaged in trade or business in Switzerland
A holder of ordinary shares who is not a resident of Switzerland for Swiss tax purposes, and who, during the applicable tax year, has not engaged in a trade or business carried on through a permanent establishment in Switzerland for tax purposes, is not subject to any cantonal and communal wealth or annual capital tax because of the mere holding of our ordinary shares.
International Automatic Exchange of Information in Tax Matters
Switzerland has concluded a multilateral agreement with the European Union on the international automatic exchange of information (the “AEOI”) in tax matters (the “AEOI Agreement”). This AEOI Agreement entered into force as of January 1, 2017 and applies to all 27 member states. Furthermore, on January 1, 2017, the multilateral competent authority agreement on the automatic exchange of financial account information and, based on such agreement, a number of bilateral AEOI agreements with other jurisdictions entered into force. The Federal Act on the International Automatic Exchange of Information in Tax Matters, which is the primary legal basis for the implementation of the AEOI standard in Switzerland, entered into force on January 1, 2017, as well.
Based on such multilateral agreements and bilateral agreements and the implementing laws of Switzerland, Switzerland collects and exchanges data in respect of financial assets, which may include ordinary shares, held in, and income derived thereon and credited to, accounts or deposits with a paying agent in Switzerland for the benefit of individuals resident in an EU Member State or in a treaty state. Switzerland has signed and is expected to sign further bilateral or multilateral AEOI in tax matter agreements with other countries. Certain of these agreements entered into force on January 1, 2020, or will enter into force at a later date.
A list of such multilateral agreements and bilateral agreements of Switzerland in effect or signed and becoming effective can be found on the website of the State Secretariat for International Finance (SIF) (https://www.sif.admin.ch/sif/en/home/multilateral-relations/exchange-information-tax-matters/automatic-exchange-information/financial-accounts.html).
Swiss Facilitation of the Implementation of the U.S. Foreign Account Tax Compliance Act
Switzerland has concluded an intergovernmental agreement with the U.S. to facilitate the implementation of FATCA. The agreement ensures that the accounts held by U.S. persons with Swiss financial institutions are disclosed to the U.S. tax authorities either with the consent of the account holder or by means of group requests within the scope of administrative assistance. Information will not be transferred automatically in the absence of consent, and instead will be exchanged only within the scope of administrative assistance on the basis of the double taxation agreement between the U.S. and Switzerland. On September 20, 2019, the protocol of amendment to the double taxation treaty between Switzerland and the U.S. entered into force allowing U.S. competent authority in accordance with the information reported in aggregated form to request all the information on U.S. accounts without a declaration of consent and on non-consenting non-participating financial institutions.
On October 8, 2014, the Swiss Federal Council approved a mandate for negotiations with the U.S. on changing the current direct notification-based regime to a regime where the relevant information is sent to the Swiss Federal Tax Administration, which in turn provides the information to the U.S. tax authorities.
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Material U.S. Federal Income Tax Considerations to U.S. Holders
The following is a summary of certain U.S. federal income tax consequences to U.S. Holders (as defined below) of the acquisition, ownership and disposition of ordinary shares. The summary does not purport to be a comprehensive description of all of the tax consequences of the acquisition, ownership or disposition of ordinary shares. The summary applies only to U.S. Holders that will hold their ordinary shares as capital assets and does not apply to special classes of U.S. Holders, such as dealers in securities or currencies, holders with a functional currency other than the U.S. dollar, holders of 10.0% or more of our shares measured by vote or value, tax-exempt organizations, banks, insurance companies or other financial institutions, holders liable for the alternative minimum tax, securities traders electing to account for their investment in their ordinary shares on a mark-to-market basis, the alternative minimum tax, entities that are treated for U.S. federal income tax purposes as partnerships or other pass-through entities or equity holders therein and persons holding their ordinary shares in a hedging transaction or as part of a straddle or conversion transaction.
U.S. Holders
A “U.S. Holder” means a beneficial owner of ordinary shares, who or that is, for U.S. federal income tax purposes:
an individual citizen or resident of the United States;
a corporation (or other entity classified as a corporation for U.S. federal income tax purposes) organized in or under the laws of the United States, any state thereof or the District of Columbia;
an estate, the income of which is includible in gross income for U.S. federal income tax purposes regardless of its source; or
a trust if: (i) a court within the United States can exercise primary supervision over the administration of the trust, and one or more U.S. persons have the authority to control all substantial decisions of the trust; or (ii) the trust has a valid election in place be treated as a U.S. person.
This summary does not address the U.S. federal income tax considerations with respect to holders other than U.S. Holders.

Passive Foreign Investment Company Rules
Certain adverse U.S. federal income tax consequences could apply to a U.S. Holder if we are treated as a PFIC for any taxable year during which the U.S. Holder holds the ordinary shares. A non-U.S. corporation, such as the Company, will be classified as a PFIC for U.S. federal income tax purposes for any taxable year in which, after applying certain look-through rules, either (i) 75% or more of its gross income for such year consists of certain types of “passive” income or (ii) 50% or more of the value of its assets (determined on the basis of a quarterly average) during such year produce or are held for the production of passive income. Passive income generally includes dividends, interest, royalties, rents, annuities, net gains from the sale or exchange of property producing such income and net foreign currency gains. For purposes of the PFIC income test and asset test described above, if the Company owns, directly or indirectly, 25% or more of the total value of the outstanding shares of another corporation, it will be treated as if it (a) held a proportionate share of the assets of such other corporation and (b) received directly a proportionate share of the income of such other corporation.
We do not currently expect the Company to be treated as a PFIC for the current taxable year or for foreseeable future taxable years. This conclusion is a factual determination, however, that must be made annually at the close of each taxable year and, thus, is subject to change. There can be no assurance that the Company will not be treated as a PFIC for any taxable year.
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If the Company were to be treated as a PFIC, U.S. Holders holding the ordinary shares could be subject to certain adverse U.S. federal income tax consequences with respect to gain realized on a taxable disposition of such ordinary shares (or shares of any of the Company’s subsidiaries that are PFICs) and certain distributions received on such ordinary shares (or shares of any of the Company’s subsidiaries that are PFICs). Certain elections (including a mark-to-market election) may be available to U.S. Holders to mitigate some of the adverse tax consequences resulting from PFIC treatment. U.S. Holders should consult their tax advisors regarding the application of the PFIC rules to their investment in the Company.
Taxation of Distributions
A U.S. Holder generally will be required to include in gross income the amount of any cash distribution paid on the ordinary shares treated as a dividend. A cash distribution on such ordinary shares generally will be treated as a dividend for U.S. federal income tax purposes to the extent the distribution is paid out of the Company’s current or accumulated earnings and profits (as determined under U.S. federal income tax principles). Such dividends paid by us will be taxable to a corporate U.S. Holder at regular rates and will not be eligible for the dividends-received deduction generally allowed to domestic corporations in respect of dividends received from other domestic corporations.
Distributions in excess of such earnings and profits generally will be applied against and reduce the U.S. Holder’s basis in such holder’s shares (but not below zero), and any excess will be treated as gain from the sale or exchange of such ordinary shares as described below under “—Gain or Loss on Sale, Taxable Exchange or Other Taxable Disposition of the Ordinary Shares.” It is not expected that the Company will determine earnings and profits in accordance with U.S. federal income tax principles. Therefore, U.S. Holders should expect that a distribution will generally be treated as a dividend.
Any dividends received by a U.S. Holder (including any withheld taxes) will be includable in such U.S. Holder’s gross income as ordinary income on the day actually or constructively received by such U.S. Holder.
Such dividends received by a non-corporate U.S. Holder will not be eligible for the dividends received deduction allowed to corporations under the Code. With respect to non-corporate U.S. Holders, certain dividends received from a “qualified foreign corporation” may be subject to reduced rates of taxation. A qualified foreign corporation includes a foreign corporation that is eligible for the benefits of a comprehensive income tax treaty with the United States that the U.S. Treasury Department determines to be satisfactory for these purposes and that includes an exchange of information provision. A foreign corporation is also treated as a “qualified foreign corporation” with respect to dividends paid by that corporation on shares that are readily tradable on an established securities market in the United States. U.S. Treasury Department guidance indicates that the ordinary shares, which are listed on the NYSE, will be readily tradable on an established securities market in the United States. There can be no assurance, however, that the ordinary shares will be considered readily tradable on an established securities market in later years or that the Company will be eligible for the benefits of such a treaty. Non-corporate U.S. Holders that do not meet a minimum holding period requirement during which they are not protected from the risk of loss or that elect to treat the dividend income as “investment income” pursuant to Section 163(d)(4) of the Code will not be eligible for the reduced rates of taxation regardless of the Company’s status as a qualified foreign corporation. In addition, the rate reduction will not apply to dividends if the recipient of a dividend is obligated to make related payments with respect to positions in substantially similar or related property. This disallowance applies even if the minimum holding period has been met. U.S. Holders should consult their own tax advisors regarding the application of these rules to their particular circumstances.
Non-corporate U.S. Holders will not be eligible for reduced rates of taxation on any dividends received from the Company if it is a PFIC in the taxable year in which such dividends are paid or in the preceding taxable year (see “—Passive Foreign Investment Company Rules” above).
The amount of any dividend paid in euros will equal the U.S. dollar value of the euros received calculated by reference to the exchange rate in effect on the date the dividend is received by a U.S. Holder, regardless of whether the euros are converted into U.S. dollars. If the euros received as a dividend are converted into U.S. dollars on the
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date they are received, the U.S. Holder generally will not be required to recognize foreign currency gain or loss in respect of the dividend income. If the euros received as a dividend are not converted into U.S. dollars on the date of receipt, you will have a basis in the euros equal to their U.S. dollar value on the date of receipt. Any gain or loss realized on a subsequent conversion or other disposition of the euros will be treated as U.S. source ordinary income or loss.
As described more fully in “—Switzerland Taxation—Material Swiss Tax Consequences Relating to our ordinary shares—Swiss Withholding Tax—Refund of Swiss withholding tax on taxable distributions” above, a U.S. Holder who is not a resident in Switzerland and who does not hold the ordinary shares as part of a trade or business carried on through a permanent establishment in Switzerland may be entitled to a full or partial refund of Swiss withholding tax deducted on dividends. A U.S. Holder may be required to properly demonstrate to the Company and the Swiss tax authorities its entitlement to the refund under the U.S.-Swiss Treaty. Subject to certain conditions and limitations (including a minimum holding period requirement) and the Foreign Tax Credit Regulations (as defined below), Swiss federal withholding taxes (Verrechnungssteuer) on dividends may be treated as foreign taxes eligible for credit against a U.S. Holder’s U.S. federal income tax liability. For purposes of calculating the foreign tax credit, dividends paid on the ordinary shares will be treated as income from sources outside the United States and will generally constitute passive category income. However, recently issued Treasury regulations that apply to taxes paid or accrued in taxable years beginning on or after December 28, 2021 (the “Foreign Tax Credit Regulations”) impose additional requirements for foreign taxes to be eligible for a foreign tax credit, and there can be no assurance that those requirements will be satisfied. Instead of claiming a foreign tax credit, you may be able to deduct Swiss federal withholding taxes (Verrechnungssteuer) on dividends in computing your taxable income, subject to generally applicable limitations under United States law (including that a U.S. Holder is not eligible for a deduction for foreign income taxes paid or accrued in a taxable year if such U.S. Holder claims a foreign tax credit for any foreign income taxes paid or accrued in the same taxable year). The rules governing the foreign tax credit and deductions for foreign taxes are complex. U.S. Holders are urged to consult their tax advisors regarding the Foreign Tax Credit Regulations and availability of the foreign tax credit or a deduction under their particular circumstances.

Extraordinary Dividends
Dividends that exceed certain thresholds in relation to a U.S. Holder’s tax basis in the ordinary shares could be characterized as “extraordinary dividends” under the Code. A corporate U.S. Holder that has held ordinary shares for two years or less before the dividend announcement date and that receives an extraordinary dividend will generally be required to reduce its tax basis in such ordinary shares with respect to which such dividend was made by the non-taxed portion of such dividend. If the amount of the reduction exceeds the U.S. Holder’s tax basis in such stock, the excess is taxable as capital gain realized on the sale or other taxable disposition of the ordinary shares and will be treated as described under “—Gain or Loss on Sale, Taxable Exchange or Other Taxable Disposition of the Ordinary Shares” below. A non-corporate U.S. Holder that receives an extraordinary dividend will generally be required to treat any loss on the sale of the ordinary shares as long-term capital loss to the extent of the extraordinary dividends the U.S. Holder receives that qualify for taxation at the special rates discussed above under “—Taxation of Distributions”.
Gain or Loss on Sale, Taxable Exchange or Other Taxable Disposition of the Ordinary Shares
Subject to the PFIC rules discussed above, upon a sale or other taxable disposition of the ordinary shares (other than pursuant to a conversion described below), a U.S. Holder generally will recognize capital gain or loss in an amount equal to the difference between the amount realized and the U.S. Holder’s adjusted tax basis in the ordinary shares.
Any such capital gain or loss generally will be long-term capital gain or loss if the U.S. Holder’s holding period for the ordinary shares disposed of exceeds one year. Long-term capital gains recognized by non-corporate U.S.
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Holders will be eligible to be taxed at reduced rates. The deductibility of capital losses is subject to limitations. Any gain or loss recognized by a U.S. Holder will generally be treated as U.S. source gain or loss.
Tax Reporting and Backup Withholding
Individuals and certain domestic entities that are U.S. Holders will be required to report information with respect to such U.S. Holder’s investment in “specified foreign financial assets” on IRS Form 8938, subject to certain exceptions. An interest in the Company constitutes a specified foreign financial asset for these purposes. Persons who are required to report specified foreign financial assets and fail to do so may be subject to substantial penalties. U.S. Holders are urged to consult with their tax advisors regarding the foreign financial asset reporting obligations and their application to the ordinary shares.
Dividend payments with respect to the ordinary shares and proceeds from the sale, exchange, or other disposition of the ordinary shares may be subject to information reporting to the IRS and possible U.S. backup withholding. Backup withholding will not apply, however, to a U.S. Holder who furnishes a correct taxpayer identification number and makes other required certifications, or who is otherwise exempt from backup withholding and establishes such exempt status.
Backup withholding is not an additional tax. Amounts withheld as backup withholding may be credited against a U.S. Holder’s U.S. federal income tax liability, and a holder generally may obtain a refund of any excess amounts withheld under the backup withholding rules by timely filing the appropriate claim for refund with the IRS and furnishing any required information.

F. Dividends and paying agents

Not applicable.

G. Statement by experts

Not applicable.

H. Documents on display
We are required to file or furnish reports and other information with the SEC under the Exchange Act and regulations under that act. As a foreign private issuer, we are exempt from the rules under the Exchange Act prescribing the form and content of proxy statements, and our officers, directors and principal shareholders are exempt from the reporting and short swing profit recovery provisions contained in Section 16 of the Exchange Act.
Our website is www.globalblue.com. We make available, free of charge, on our website our Annual Reports on Form 20-F, Reports on Form 6-K and amendments to those reports as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. No information contained on our website is intended to be included as part of, or incorporated by reference into, this Annual Report on Form 20-F.
In addition, the SEC maintains an internet site at www.sec. gov that contains reports and other information regarding issuers that file electronically with the SEC.

I. Subsidiary information

Not applicable.
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ITEM 11. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Global Blue is exposed to interest rate risks.
Part of Global Blue’s existing and future debt and borrowings carry, or may carry, floating interest rates, including floating interest rates linked to EURIBOR or similar “benchmark” interest rates. As of March 31, 2022, all of Global Blue’s interest-bearing loans carried floating interest rates. As of March 31, 2022, none of these loans were covered by interest rate swaps as the floating rate was below the minimum interest rate floor of 0%, which will also apply to borrowings under the Facilities. Adverse fluctuations and increases in interest rates, to the extent that they are not hedged, could have a material adverse effect on Global Blue’s cash flow and financing costs and, consequently, on Global Blue’s business, results of operations and financial condition. In addition, LIBOR and other “benchmark” interest rates are currently the subject of recent and ongoing national, international and other regulatory guidance and proposals for reform, which may cause such “benchmarks” to perform differently than in the past, or to disappear entirely, or have other consequences which cannot be predicted. Any such consequence could result in an increase of the interest payable on any of Global Blue’s debt linked to such a “benchmark.”
Global Blue is exposed to currency translation and transaction foreign exchange risk.
Overview
Global Blue’s activities are exposed to a variety of financial risks such as market risk (including currency risk and interest rate risk), credit risk and liquidity risk. To minimize the impact of potential adverse effects of market volatility on financial performance, Global Blue hedges certain market risks via derivative contracts.
For further details, see note 4 (“Financial risk management”) to the audited consolidated financial statements of Global Blue as of and for the financial year ended March 31, 2022 contained in this Annual Report.
Interest Rate Risk
Our interest rate risk arises from our long-term borrowings at floating interest rates. All our borrowings are subject to base interest rates plus a margin. As of March 31, 2022, we had EUR 8.8 million of long-term floating rate debt outstanding (principal value), consisting of borrowings under the Term Loan Facilities for which the base rate of one-month EURIBOR was negative 0.532% (though the facility was subject to a floor of 0%). As a result, none of the borrowings were hedged.
The following table demonstrates the sensitivity to a change in interest rates on Global Blue’s floating rate indebtedness, relative to the rate at the end of each period. Global Blue’s profit before tax is affected through the impact on floating rate borrowings as noted below:
            
    
 Increase/decrease in basis pointsEffect on profit before tax per annum (€ in millions)
Financial year ended March 31, 20221003.4
Financial year ended March 31, 20211002.8

Global Blue believes that a movement in interest rates of 100 basis points gives a reasonable measure of Global Blue’s sensitivity to interest rate risk. The table above demonstrates the sensitivity to a possible change in interest rates, with all other variables held constant, on Global Blue’s profit before tax expressed on annual terms.
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Foreign Exchange Risk
Global Blue is exposed to foreign exchange risk. There are transactional and translation risks that arise from Global Blue’s global presence, as well as commercial risks due to changes in relative foreign exchange rates between international shopper origin and destination currencies, which affect the competitiveness of different currency zones toward inbound international shoppers. Transactional risks arise mainly from intercompany funding and intercompany trade payables and receivables in currencies different from the functional currency of the unit.
Global Blue actively manages transactional foreign exchange risk by entering into foreign exchange derivative contracts. Such hedging includes the use of short-term ordinary derivative products, which are entered into only for non-speculative purposes. As of March 31, 2022, Global Blue had unhedged transactional foreign exchange risks of EUR 33.9 million spread across 32 currencies, the largest being the Swedish Krona (EUR 17 million). As of March 31, 2022, including the effect of hedges, if currency rates on the major currencies had been 2% higher or lower, and with all other variables held constant, pre-tax profit for the twelve months ended March 31, 2022 would have been EUR 0.7 million lower or higher.
Global Blue is exposed to translation risk because its group consolidated reporting currency is the euro, hence fluctuations in foreign exchange rates impact the consolidation into euro of foreign currency-denominated assets, liabilities and earnings.
The impact of commercial risks due to changes in foreign exchange rates is mitigated by Global Blue’s global diversification. In addition, the fact that Global Blue operates in many currency zones provides, to some extent, a natural hedge in that changes in travel destinations need not result in an overall loss of business, as long as Global Blue is present in alternative destination markets for international shoppers.
Liquidity and Financing Risk
Financing risk is the exposure to financial market forces that may change Global Blue’s ability for debt to be re-financed should it not be repaid by its maturity date, resulting in illiquidity and payment obligations potentially becoming no longer serviceable. Global Blue believes that financing and liquidity risks are limited because of the remaining length and terms of the existing debt.and the high level of cash in the company. See “Liquidity and Capital resources”.

ITEM 12. DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES

A. Debt securities

Not applicable.

B. Warrants and rights

Not applicable.

C. Other securities

Not applicable.

D. American depositary shares

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Not applicable.
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PART II

ITEM 13. DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES

None.

ITEM 14. MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS

Not applicable.

ITEM 15. CONTROLS AND PROCEDURES
A. Disclosure Controls and Procedures
We maintain disclosure controls and procedures (as such term is defined in Rule 13a-15(e) and 15d-15(e) under the Exchange Act) designed to ensure that information required to be disclosed in the Company’s reports under the Exchange Act, as amended, is recorded, processed, summarized and reported within the time period specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosures.
Our management, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, has performed an evaluation of the effectiveness of our disclosure controls and procedures as of the end of the period covered by this Annual Report.
Based on such evaluation, management, including our Chief Executive Officer and Chief Financial Officer, concluded that, as a result of the material weakness in our internal control over financial reporting described in “Section B. Management’s Annual Report on Internal Control over Financial Reporting” below, our disclosure controls and procedures were not effective as of March 31, 2022.
B. Management’s Annual Report on Internal Control over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act. This rule defines internal control over financial reporting as a process designed by, or under the supervision of, a company’s chief executive officer and chief financial officer and effected by our board of directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with IFRS accounting standards and includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with IFRS accounting standards, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Our management assessed the effectiveness of our internal control over financial reporting as of March 31, 2022. This assessment was performed under the direction and supervision of our Chief Executive Officer and our Chief Financial Officer, and based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).
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Based on such evaluation, management, including our Chief Executive Officer and Chief Financial Officer concluded that, as a result of the material weakness in our internal control over financial reporting described below, our internal control over financial reporting was not effective as of March 31, 2022.
Our management excluded the operations of Yocuda, a subsidiary acquired in September 2021, from its assessment of internal control over financial reporting, as of March 31, 2022. Yocuda’s total assets and total revenue represent less than 1%, respectively, of the related Consolidated Financial Statements amounts as of and for the year ended March 31, 2022.
Previously Identified Material Weaknesses in Internal Control over Financial Reporting
Material weakness unremediated as of March 31, 2022
As previously disclosed in our Amendment No. 1 to Form 20-F filed on December 7, 2021, that amended our Annual Report on Form 20-F for the year ended March 31, 2021 (“2021 20-F/A”), management determined that there was a material weakness in internal control over financial reporting as we did not maintain an effective control environment due to a lack of a sufficient complement of personnel with an appropriate level of knowledge, experience and training commensurate with our financial reporting requirements, causing a lack of formalization of controls. This material weakness could result in a misstatement of substantially all account balances or disclosures that would result in a material misstatement to the annual or interim consolidated financial statements that would not be prevented or detected.
Global Blue has taken, and continues to take, steps to remediate this material weakness and to strengthen its control environment. The steps taken during the current year included (i) engaging external third parties to assist with the effective operation of our enhanced internal control framework, (ii) carrying out regular and continuous internal control and financial reporting training programs for our accounting and financial reporting personnel and (iii) hiring more qualified personnel to strengthen the financial reporting function and to improve the financial and systems control framework.
Although we have taken the foregoing steps, as of March 31, 2022, we were still in the process of implementing and operating effectively our internal control system. The initiatives we are implementing to remediate the material weakness are subject to continued management review and testing. We believe these measures will remediate the control deficiencies.
In light of the above, and although we believe that we have made significant progress in relation to this material weakness, we do not consider this material weakness to have been remediated as of March 31, 2022 as we have not completed all of the corrective processes, procedures and related remediation including ensuring that all necessary controls have been implemented and have operated effectively for a sufficient period of time.
Notwithstanding such a material weakness, our Chief Executive Officer and Chief Financial Officer have concluded that our consolidated financial statements in this annual report on Form 20-F present fairly, in all material respects, our financial position, results of operations and cash flows for the periods presented in conformity with International Financial Reporting Standards.
The process of implementing and operating an effective financial reporting system is a continuous effort that requires us to anticipate and react to changes in our business and the economic and regulatory environments and to expend significant resources to maintain a financial reporting system that is adequate to satisfy our reporting obligations. Additional time is required to complete implementation as well as to assess and ensure the sustainability of these procedures. We believe that the actions we take will be effective in remediating the material weakness described above and we will continue to devote significant time and attention to these remediation efforts. As we continue to evaluate and take actions to improve our internal control over financial reporting, we may take additional actions to address control deficiencies or modify certain of the remediation measures described above.
Material weaknesses remediated as of March 31, 2022
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As previously disclosed in our 2021 20-F/A, Global Blue identified an error related to a €1.6 million goodwill impairment charge unduly recorded in the period ending March 31, 2020 associated with the Refund Suisse business, an acquisition completed in September 2018. Additionally, Global Blue identified an error related to the calculation of its estimated trade receivables loss allowance in the period ending March 31, 2020, of €0.9 million. Both of these errors were corrected in our March 31, 2020 restated audited consolidated financial statements.
As of March 31, 2020, management determined that there were two material weaknesses, which arose from a lack of effective controls to ensure that accounting policies were appropriately applied to the assessment of the impairment of non-financial assets and estimated trade receivables loss allowance. Specifically, despite accounting policies being in place, there were insufficient procedures and controls to ensure that the policies were appropriately implemented and that there was proper internal review.
Due to the material weakness raised in relation to a lack of a sufficient complement of personnel with an appropriate level of knowledge, experience and training commensurate with our financial reporting requirements, management considered these two material weaknesses as not remediated as of March 31, 2021.
During the fiscal year ended March 31, 2022, Global Blue took steps to remediate these material weaknesses, including (i) designing and implementing a new control over the estimated trade receivables loss allowance, (ii) revising the design of our existing controls over impairments of non-financial assets and (iii) testing the operational effectiveness of these changes to our internal control over financial reporting.
After evaluating the remediation actions and the new or revised internal controls mentioned above, we consider those two material weaknesses to have been remediated as of March 31, 2022.
C. Attestation Report of the Registered Public Accounting Firm
This Annual Report does not include an attestation report of our independent registered public accounting firm regarding internal control over financial reporting as such report is not required for emerging growth companies.
D. Changes in Internal Control over Financial Reporting
Except as described in “Section B. Management’s Annual Report on Internal Control over Financial Reporting” above, there were no changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under Exchange Act) that occurred during the period covered by this Annual Report that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Item 16. [Reserved]

Item 16A. Audit Committee financial expert
Our Board of Directors determined that Eric Strutz is an “audit committee financial expert” as defined in Item 16A of Form 20-F under the Exchange Act. Our Board of Directors has also determined that Mr. Strutz satisfies the “independence” requirements set forth in Rule 10A-3 under the Exchange Act and NYSE listing standards.
Item 16B. Code of ethics
Our Board of Directors has adopted a written Code of Business Conduct and Ethics (the “Code of Conduct”), which covers a broad range of matters including the handling of conflicts of interest, compliance issues and other corporate policies such as insider trading and anti-money laundering standards, and applies to all our directors, officers and other employees.
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The Code of Conduct is publicly available under the “Governance” section of our investor relations website at www.globalblue.com. We intend to promptly disclose to our shareholders, if required by applicable laws or stock exchange requirements, any amendments to or waivers from the Code applicable to our directors or officers by posting such information on our website. The information on our website is not incorporated by reference into this annual report.
Item 16C. Principal accountant fees and services
The following table sets forth the amount of audit fees, audit-related fees, tax fees and all other fees billed or expected to be billed in aggregate by PricewaterhouseCoopers SA and any other member firm of PricewaterhouseCoopers International Limited that rendered audit and related services to the Company:

(EUR thousand)For the financial year ended March 31
Audit fees20222021
Audit fees3,545 4,524 
Audit related fees— 15 
Tax fees— — 
All other fees17 
Fees of PricewaterhouseCoopers SA3,548 4,556 

Audit fees reflects professional services rendered regarding statutory audits of the Company and its subsidiaries and audits of annual consolidated financial statements. For the financial year ended March 31, 2021 the audit fees also included services rendered as part of the finalized exit process, which included: review of interim financial statements and assistance with registration statements.
All other fees include fees billed for products and services other than as reported above.
Item 16D. Exemptions from the listing standards for audit committees

Not applicable.

Item 16E. Purchases of equity securities by the issuer and affiliated purchases
During the fiscal period ended March 31, 2022 no purchases of our equity securities were made by or on behalf of the Company or any affiliated purchaser.

Item 16F. Change in registrant’s certifying accountant

Not applicable.

Item 16G. Corporate governance
As a foreign private issuer, we are permitted under NYSE rules to follow the corporate governance practices of our home country, Switzerland, instead of most of the NYSE’s corporate governance requirements. We follow home country corporate governance practices instead of nearly all of the NYSE’s corporate governance requirements, as described in more detail below.
106




RequirementNYSE Requirement For US Listed CompaniesSwiss LawGlobal Blue Practice
Audit CommitteeMust have an audit committee with at least three members and with the specific responsibilities and authority necessary to comply with SEC rules. Members must meet all of the independence requirements of the NYSE, as well as the SEC Rule 10A-3 independence requirements (subject to any available exemptions).It is not a mandatory requirement under Swiss law to have an audit committee. There is also no requirement on independence or the total number of the members. The Swiss Code of Best Practice for Corporate Governance recommends that the audit committee consist of non-executive and independent directors only and the majority of the members should be experienced in financial and accounting matters. The board of directors has established a compliant Finance and Audit Committee. However, it only has two members, both whom are independent.
Compensation of ExecutivesMust have a compensation committee consisting solely of independent directors. Must satisfy the additional independence requirements specific to compensation committee membership.Swiss law requires that the members of the compensation committee are elected by the general meeting of shareholders rather than appointed by the Board. The Swiss Code of Best Practice for Corporate Governance recommends that the Board proposes to the General Meeting of Shareholders non-executive and independent members for election to the compensation committee, and that if a proposed member is not independent, the Board should inform the General Meeting of Shareholders accordingly.The board of directors has established a Nomination and Compensation Committee. However, its members are not all independent as determined in accordance with NYSE listing standards.
107



Nomination of DirectorsMust have a nominating/corporate governance committee consisting solely of independent directors.It is not a mandatory requirement under Swiss law to have a nomination committee. There is also no requirement on independence or the total number of the members. The Swiss Code of Best Practice for Corporate Governance recommends that the nomination committee should consist predominantly of non-executive and independent directors.The board of directors has established a Nomination and Compensation Committee. However, its members are not all independent as determined in accordance with NYSE listing standards.
Executive Sessions of Independent DirectorsIndependent directors of a NYSE-listed company must have meetings at which only the independent directors are present.Swiss law does not require us to hold executive sessions of the board of directors.The Swiss Code of Best Practice for Corporate Governance recommends regular non-executive sessions.Global Blue does not hold independent directors’ meetings.
Corporate Governance GuidelinesCompany must adopt and disclose corporate governance guidelinesThere is no mandatory requirement to have corporate governance guidelinesGlobal Blue does not have corporate governance guidelines although does have organizational regulations in place which govern the structure and operation of the board and board committees.
Shareholder Approval of Equity Compensation Plans and Certain Other Share IssuancesShareholders must approve all equity-compensation plans and material revisions thereto, with limited exemptions. Shareholder approval also required for certain other dilutive and related party equity issuances.Swiss law does not require shareholder approval of equity compensation plans or such other share issuances although does require approval by the general meeting of shareholders for the creation or increase of authorized or conditional capital both of which can be used to issue shares in connection with equity compensation plans.We have not and do not intend to submit for shareholder approval any equity-compensation plans or the other dilutive and related party equity issuances covered by NYSE rules.


108




Item 16H. Mine safety disclosure

Not applicable.

Item 16I. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

Not applicable.

109



PART III
Item 17. Financial statements

Not applicable.

Item 18. Financial statements

The financial statements and the related notes required by this Item 18 are included in this annual report beginning on page F-1.

Item 19. Exhibits

ExhibitDescriptionSchedule / FormFile NumberExhibitFile Date
1.1Form 6-K001-394773.1June 15, 2022
1.2Form 6-K001-3947710.4June 15, 2022
2.1Form F-4/A333- 2365814.1June 19, 2020
2.2Form F-4/A333- 2365814.2June 19, 2020
2.3Form 8-K001-385214.1June 15, 2018
2.4Form 20-F001-394772.4September 3, 2020
2.5*
110



4.1Form 8-K/A001-385212.1January 21, 2020
4.2Schedule 13D005-91658BSeptember 8, 2020
4.3Form 6-K001-3947710.1August 31, 2020
4.4Form 6-K001-3947710.3August 31, 2020
4.5*
111



4.6Form 20-F001-394774.7September 3, 2020
4.7Form 6-K001-3947710.2August 31, 2020
4.8Form 6-K001-3947710.3June 15, 2022
4.9Amendment No. 1 to Schedule 13D005-90520IJuly 14, 2020
4.10Amendment No. 1 to Schedule 13D005-90520JJuly 14, 2020
4.11Form F-1/A333-24892710.9October 6, 2020
4.12Form 6-K001-394774.1November 23, 2022
112



4.13Letter Amendment, effective March 29, 2022, to Loan Agreement dated September 30, 2020 between Global Blue Group Holding AG, as borrower, and SL Globetrotter, L.P. and Global Blue Holding L.P., as lendersForm 6-K001-3947710.1March 30, 2022
4.14*
4.15Form F-4/A333-23658110.14June 19, 2020
4.16Form F-1333-25463010.14March 23, 2021
4.17Form 20-F001-394774.11September 3, 2020
4.18*
4.19Form 20-F001-394774.5September 3, 2020
4.20Form 20-F001-394774.6September 3, 2020
4.21Investment Agreement, dated May 5, 2022, by and between Global Blue Group Holding AG and CK Opportunities Fund I, LP. (incorporated by reference)Form 6-K001-3947710.1May 6, 2022
113



4.22Form 6-K001-3947710.1June 15, 2022
4.23Form 6-K001-3947710.2June 15, 2022
8.1*
12.1*
12.2*
13.1*
13.2*
15.1*
101.SCH*Inline XBRL Taxonomy Extension Schema Document
101.CAL*Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.LAB*Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE*Inline XBRL Taxonomy Extension Presentation Linkbase Document
101.DEF*Inline XBRL Taxonomy Extension Definition Linkbase Document
104*Cover Page Interactive Data File (embedded within the Inline XBRL document)

114



*Filed or furnished herewith



SIGNATURES

The registrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized the undersigned to sign this Annual Report on its behalf.


                                GLOBAL BLUE GROUP HOLDING AG         
         
Date: June 29, 2022

By:
/s/ Jacques Stern
Jacques Stern
Chief Executive Officer    

By:
/s/ Roxane Dufour
Roxane Dufour
Chief Financial Officer
115


INDEX TO FINANCIAL STATEMENTS

Consolidated Financial Statements
F-2
F-4
F-5
F-6
F-7
F-8
F-12

F-1


gb-20220331_g6.jpg
Report of Independent Registered Public Accounting Firm

To the Board of Directors and Shareholders of Global Blue Group Holding AG

Opinion on the Financial Statements

We have audited the accompanying consolidated statements of financial position of Global Blue Group Holding AG and its subsidiaries (the “Company”) as of March 31, 2022, 2021 and 2020, and the related consolidated income statements, consolidated statements of comprehensive loss, consolidated statements of changes in equity and consolidated statements of cash flows for each of the three years in the period ended March 31, 2022, including the related notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of March 31, 2022, 2021 and 2020, and the results of its operations and its cash flows for each of the three years in the period ended March 31, 2022 in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s consolidated financial statements based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits of these consolidated financial statements in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of our audits we are required to obtain an understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness of the Company's internal control over financial reporting. Accordingly, we express no such opinion.

Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ PricewaterhouseCoopers SA

Geneva, Switzerland
June 29, 2022

We have served as the Company's or its predecessors’ auditor since 2010.

F-2
















Consolidated IFRS Financial Statements


GLOBAL BLUE GROUP HOLDING AG


FY 2021 - 2022
F-3


CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

As of March 31
(EUR thousand)Notes202220212020
ASSETS
Non-current assets
Property, plant and equipment1527,758 37,904 51,355 
Intangible assets16584,026 625,379 631,002 
Deferred tax assets2836,503 30,592 12,349 
Investments in joint ventures and associates392,650 2,744 2,892 
Other investments393,881 753 
Other non-current financial assets1712,706 12,516 15,170 
667,524 709,888 712,771 
Current assets
Trade receivables19100,469 31,324 141,306 
Other current receivables2025,834 31,468 34,502 
Income tax receivables2,277 318 1,573 
Prepaid expenses215,636 5,371 7,919 
Cash and cash equivalents2251,690 182,783 226,139 
185,906 251,264 411,439 
Total assets853,430 961,152 1,124,210 
EQUITY AND LIABILITIES
Equity attributable to owners of the parent
Share capital231,907 1,916 341 
Share premium231,634,469 1,633,735 391,856 
Other equity23(10,179)(10,123)— 
Other reserves(968,793)(979,205)(11,881)
Accumulated losses(848,929)(753,692)(317,195)
(191,525)(107,369)63,121 
Non-controlling interests245,732 6,779 8,376 
Total equity(185,793)(100,590)71,497 
Liabilities
Non-current liabilities
Non-convertible equity certificates25— — 4,891 
Loans and borrowings26722,554 720,745 624,595 
Other non-current financial liabilities2729,705 29,471 29,753 
Deferred tax liabilities2810,105 19,582 34,564 
Post-employment benefits294,677 7,556 7,962 
Provisions for other liabilities and charges302,313 2,202 2,235 
769,354 779,556 704,000 
Current liabilities
Trade payables31166,103 147,477 237,319 
Other current liabilities3238,048 44,193 45,236 
Accrued liabilities3333,078 37,066 41,833 
Income tax liabilities19,913 22,360 23,244 
Loans and borrowings 26676 111 1,081 
Warrant liabilities4112,051 30,979 — 
269,869 282,186 348,713 
Total liabilities1,039,223 1,061,742 1,052,713 
Total equity and liabilities853,430 961,152 1,124,210 
The accompanying notes are an integral part of these audited consolidated financial statements.
F-4



CONSOLIDATED INCOME STATEMENTS

For the financial year ended March 31
(EUR thousand)Notes202220212020
Total revenue6125,948 44,696 420,400 
Operating expenses7(209,825)(486,094)(379,201)
Operating (Loss) / Profit(83,877)(441,398)41,199 
Finance income111,176 2,466 5,309 
Finance costs11(25,794)(26,430)(37,158)
Net finance costs11(24,618)(23,964)(31,849)
(Loss) / Profit before tax(108,495)(465,362)9,350 
Income tax benefit / (expense)1213,802 30,977 (7,681)
(Loss) / Profit for the year(94,693)(434,385)1,669 
(Loss) / Profit attributable to:
Owners of the parent(95,235)(432,972)(3,532)
Non-controlling interests542 (1,413)5,201 
(Loss) / Profit for the year(94,693)(434,385)1,669 
Basic and diluted loss per ordinary share13(0.48)(2.35)(0.02)
Basic and diluted loss per preference share 13(0.48)(1.67) 
The accompanying notes are an integral part of these audited consolidated financial statements.
F-5


CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS

For the financial year ended March 31
(EUR thousand)Notes202220212020
(Loss) / Profit for the year(94,693)(434,385)1,669 
Other comprehensive income / (loss)
Other comprehensive income / (loss) that will not be reclassified to profit or loss in subsequent years:
Remeasurements on post-employment benefit obligations293,826 52 (2,162)
Income tax effect12(570)108 307 
3,256 160 (1,855)
Other comprehensive income / (loss) that may be reclassified to profit or loss in subsequent years:
Currency translation differences2,536 4,120 (9,168)
2,536 4,120 (9,168)
Other comprehensive income / (loss) for the year, net of tax5,792 4,280 (11,023)
Total comprehensive loss for the year(88,901)(430,105)(9,354)
Attributable to:
Owners of the parent(88,611)(428,044)(14,237)
Non-controlling interest(290)(2,061)4,883 
Total comprehensive loss for the year(88,901)(430,105)(9,354)
The accompanying notes are an integral part of these audited consolidated financial statements.
F-6


CONSOLIDATED STATEMENTS OF CASH FLOWS
For the financial year ended March 31
(EUR thousand)Notes202220212020
(Loss) / Profit before tax(108,495)(465,362)9,350 
Depreciation and amortization987,900 116,318 113,581 
Net financial costs1124,618 23,964 31,849 
Other non-cash items34(17,585)18,480 2,939 
Capital reorganization non-cash items10— 199,502 — 
Net other financial costs34(1,804)(2,305)(4,772)
Income tax paid(3,495)(5,482)(28,100)
Interest paid(21,070)(18,552)(24,567)
Changes in working capital35(47,067)19,843 88,980 
Capital reorganization cash items10— 10,448 — 
 = Net cash from / (used in) operating activities (A)(86,998)(103,146)189,260 
Proceeds from sale of property, plant and equipment15— — 
Purchase of tangible assets(2,259)(1,487)(5,550)
Purchase of intangible assets16(1,748)(3,069)(7,465)
Payments for capitalized intangible assets16(17,094)(16,670)(24,716)
Acquisition of subsidiaries net of cash acquired36(2,992)(52,526)— 
Acquisitions of non-current financial assets(7,637)(1,016)(7,856)
Proceeds from non-current financial assets17688 2,169 2,867 
 = Net cash used in investing activities (B)(31,037)(72,599)(42,720)
Proceeds from issuance of share capital23— 58,721 — 
Acquisition of shares and NC-PECs issued by subsidiaries— — (2,096)
Acquisition of treasury shares23(10)— — 
Payment for exercise of GB's leaver call option27(359)— — 
Proceeds from loans and borrowings26— 630,000 — 
Repayment of loans and borrowings26— (630,000)— 
Financing fee26— (8,417)— 
Principal elements of lease payments14(13,375)(15,031)(15,266)
Proceeds from revolving credit facilities26— 177,991 — 
Repayment of revolving credit facilities26— (78,996)— 
Dividends paid to non-controlling interests24(623)(155)(4,846)
 = Net cash from / (used in) in financing activities (C)(14,367)134,113 (22,208)
Net foreign exchange difference (D)578 (840)(1,198)
 = Net increase / (decrease) in cash and cash equivalents (E) = (A) + (B) + (C) + (D)(131,824)(42,472)123,134 
Cash and cash equivalents at beginning of year22182,783 226,139 104,072 
Cash and cash equivalents at end of year2251,690 182,783 226,139 
Net change in bank overdraft facilities731 (884)(1,067)
 = NET CHANGE IN CASH AND CASH EQUIVALENTS(131,824)(42,472)123,134 
The accompanying notes are an integral part of these audited consolidated financial statements.
F-7


CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

For the financial year ended March 31, 2022
Share capitalShare premiumOther equityOther reservesAccumulated
losses
EquityNon-controlling interestsTotal equity
(EUR thousand)NotesIssued capital ordinary sharesIssued capital preference sharesShare premium ordinary sharesShare premium preference sharesOther equity ordinary sharesOther equity preference sharesEquity settled share based paymentOther reserveForeign currency translation reserveRemeasurements of post employment benefit obligations
Balance as of April 1, 20211,798 118 1,537,425 96,310 (8,877)(1,246)43,871 (1,006,208)(14,707)(2,161)(753,692)(107,369)6,779 (100,590)
Loss for the year— — — — — — — — — — (95,235)(95,235)542 (94,693)
Other comprehensive income / (loss)— — — — — — — — 3,377 3,247 — 6,624 (832)5,792 
Total comprehensive income / (loss)        3,377 3,247 (95,235)(88,611)(290)(88,901)
Issuance of share capital Global Blue Group Holding A.G.46 — — — — — — — — — — 46 — 46 
Employee share schemes25— — — — — — 4,471 — — — — 4,471 — 4,471 
Conversion of shares — — — — (366)366 — — — — —  —  
Acquisition of treasury shares— — — — (55)(2)— — — — — (57)— (57)
Cancellation of shares— (54)— 54 — — —  — — —  —  
Vested RSA shares23— — 680 — — (681) — — —    
Dividends— — — — — — — — — — —  (623)(623)
Total contribution and distribution46 (54)680 54 (420)364 3,790     4,460 (623)3,837 
Change in non-controlling interests— — — — — — — — — — —  (134)(134)
Other transactions— (1)— — — — — (2)— — (2)(5)— (5)
Total change in ownership interest (1)     (2)  (2)(5)(134)(139)
Balance as of March 31, 20221,844 63 1,538,105 96,364 (9,297)(882)47,661 (1,006,210)(11,330)1,086 (848,929)(191,525)5,732 (185,793)



F-8




For the financial year ended March 31, 2021
Share capitalShare premiumOther equityOther reserves
(EUR thousand)NotesIssued capital ordinary sharesIssued capital preference sharesShare premium ordinary sharesShare premium preference sharesOther equity ordinary sharesOther equity preference sharesEquity settled share based paymentOther reserveForeign currency translation reserveRemeasurements of post employment benefit obligationsAccumulated
losses
EquityNon-controlling interestsTotal equity
Balance as of April 1, 2020341  391,856     9,915 (19,470)(2,326)(317,195)63,121 8,376 71,497 
Loss for the year — — — — — — —  — — (432,972)(432,972)(1,413)(434,385)
Other comprehensive income / (loss)— — — — — — —  4,763 165 — 4,928 (648)4,280 
Total comprehensive income / (loss)        4,763 165 (432,972)(428,044)(2,061)(430,105)
Issuance of share capital Global Blue Group Holding A.G.1,302 184 1,181,450 166,969 — — — (1,495,526)— — — (145,621)— (145,621)
Acquisition of treasury shares Estera Trust Ltd.— — — — (8,812)(1,246)— 10,058 — — —  —  
Reclassification adjustment from Global Blue Group A.G. to Global Blue Group Holding A.G.(41)(6)(37,508)(5,301)— — — 42,856 — — —  —  
Exchange of Global Blue management loan notes into shares(299)(42)(343,335)(48,521)— — — 464,162 — — — 71,965 — 71,965 
Effects of the capital reorganization962 136 800,607 113,147 (8,812)(1,246) (978,450)   (73,656) (73,656)
Issuance of share capital Global Blue Group Holding A.G.181 — 58,800 — — — —  — — (1,194)57,787 — 57,787 
Conversion of preference shares into ordinary shares55 (55)50,045 (50,045)— — —  — — —  —  
Exercises of warrants — 1,139 — — — —  — — — 1,140 — 1,140 
Issuance of share capital as consideration for the merger with FPAC258 37 234,978 33,208 — — —  — — — 268,481 — 268,481 
Employee share schemes25— — — — — — 1,239  — — — 1,239 — 1,239 
F-9


Conversion of shares into equity settled plan25— — — — — — 42,632  — — — 42,632 — 42,632 
Equity award issuance costs — — — — — — — 115,113 — — — 115,113 — 115,113 
Shares bought back by Global Blue Group A.G.— — — — — — — (152,787)— — — (152,787)— (152,787)
Acquisition of treasury shares Global Blue Group II GmbH— — — — (65)— —  — — — (65)— (65)
Dividends— — — — — — —  —  (155)(155)
Total contribution by and distribution to owners of the parent, recognized directly in Equity495 (18)344,962 (16,837)(65) 43,871 (37,674)  (1,194)333,540 (155)333,385 
Change in non-controlling interests— — — — — — —  — — (607)(607)619 12 
Other transactions— — — — — — — 1 — — (1,724)(1,723)— (1,723)
Total transactions with owners of the parent, recognized directly in Equity       1   (2,331)(2,330)619 (1,711)
Balance as of March 31, 20211,798 118 1,537,425 96,310 (8,877)(1,246)43,871 (1,006,208)(14,707)(2,161)(753,692)(107,369)6,779 (100,590)



F-10


For the financial year ended March 31, 2020
(EUR thousand)NotesIssued capital ordinary sharesShare premium ordinary sharesOther reserveForeign currency translation reserveRemeasurements of post employment benefit obligationsAccumulated
losses
EquityNon-controlling interestsTotal equity
Balance as of April 1, 2019341 391,856 9,890 (10,572)(519)(312,455)78,541 8,426 86,967 
Profit/(loss) for the year— — — — — (3,532)(3,532)5,201 1,669 
Other comprehensive income/(loss)— — — (8,898)(1,807)— (10,705)(318)(11,023)
Total comprehensive income / (loss)   (8,898)(1,807)(3,532)(14,237)4,883 (9,354)
Dividends— — — — — (64)(64)(4,846)(4,910)
Total contribution by and distribution to owners of the parent, recognized directly in Equity     (64)(64)(4,846)(4,910)
Decrease in scope of consolidation— — — — — 16 16 — 16 
Capital increase— — — — — (2)(2)— (2)
FX effect of the acquisition to be cancelled— — — — — —  (16)(16)
Restatement to hyperinflation (1)— — — — — (959)(959)— (959)
Other transactions— — 25 — — (199)(174)(71)(245)
Total transactions with owners of the parent, recognized directly in Equity  25   (1,144)(1,119)(87)(1,206)
Balance as of March 31, 2020341 391,856 9,915 (19,470)(2,326)(317,195)63,121 8,376 71,497 

(1) The effect of EUR(1.0) million in the line “Restatement to hyperinflation” is a result of the hyperinflation in Argentina.
The accompanying notes are an integral part of these audited consolidated financial statements.
F-11


NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1    Corporate information

Global Blue Group Holding AG (‘the Company’) and its subsidiaries (together ‘the Group’ or ‘Global Blue’) provide technology-enabled transaction processing services for merchants, banks, acquirers, governments and travelers. The Group has operating subsidiaries around the world.
On August 28, 2020 Global Blue became a publicly traded company on the New York Stock Exchange through a merger with Far Point Acquisition Corporation (NYSE: FPAC), a special purpose acquisition company co-sponsored by the institutional asset manager Third Point LLC and former NYSE President Thomas W. Farley. The company trades as Global Blue under ticker symbol “NYSE: GB”.
The Company is a partnership limited by shares incorporated on December 10, 2019. The registered office is established in 38, Zürichstrasse, CH-8306 Brüttisellen, Switzerland under the number CHE-442.546.212. SL Globetrotter GP, LTD is the immediate parent, and Silver Lake Partners, L.P. is the ultimate parent and controlling party, of the Group.
These annual consolidated financial statements for the year ended March 31, 2022 were authorized for issue by the Directors of the Company on June 28, 2022.
The consolidated financial statements of Global Blue Group Holding AG have been prepared in accordance with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB), and are presented in thousands of Euros (EURk).
The principal activities of the Group are described in Note 2.

NOTE 2    General information about the business

Product offering
The Group serves as a strategic technology and payments partner to merchants, empowering them to capture the structural growth of international travelers shopping abroad, driven by multiple macroeconomic tailwinds. The Group offers third-party serviced tax free shopping solutions (“TFSS”), added-value payment solutions (“AVPS”) including dynamic currency conversion and complementary retail tech solutions (“CRTS”). At its core, the Group is a technology platform that serves a network of merchant stores globally through both TFSS and AVPS, delivering economic benefits to a complex ecosystem of merchants, international shoppers and customs and authorities.
Tax Free Shopping Solutions
Tax Free Shopping Solutions (TFSS) is the Group´s principal service. TFSS is value added tax (VAT) refund service, allowing eligible shoppers to reclaim VAT on goods purchased outside of their home country. Merchants benefit from TFSS through increased sales and greater customer satisfaction from their foreign customers.
Global Blue actively seeks to educate merchants and travelers in VAT refund opportunities to increase the proportion of VAT refunds that are issued and successfully refunded. In addition, Global Blue has also simplified the end-to-end refund process for its customers through the development of specific technology, processes and digitalization.
Intelligence and Marketing services, which are also included in the TFSS product offering, provide merchants multiple channels and services to better target travelers.
F-12


Added-Value Payment Solutions
The Group offers AVPS through two brands: Dynamic Currency Choice (DCC) and Currency Select (CS).
The AVPS services enable customers to pay in their choice of preferred currency, home or destination, at the point of sale when shopping outside of their home country.
Global Blue’s AVPS value proposition to travelers is to provide clarity around the final amount that they will be charged as they are given the option to pay the purchase price in their preferred currency, fixed at the time of purchase. For travelers, it is a convenient and transparent service with competitive FX pricing. For businesses (e.g., merchants and hotels), AVPS generate incremental revenues.
AVPS are designed to integrate with merchants’ point-of-sale hardware and Global Blue has designed the systems workflow to allow the merchants’ business processes to remain largely unchanged.
Global Blue provides the currency conversion service for POS, eCommerce Return Solutions, DCC and DCC at ATMs, as well as Multi-Currency Processing (MCP) for online retailers.
Complementary Retail Tech Solutions
Complementary Retail Tech Solutions (CRTS) comprises of ZigZag and the newly-acquired Yocuda.
With ZigZag, the Group offers a leading technology platform that fully digitalizes the eCommerce returns experience, and enhances the process for both retailers and consumers:
Retailers can manage their worldwide returns and exchanges in a more profitable way, with reduced logistical costs, minimal consumer queries and by allowing the exchange instead of return of goods.
Consumers can enjoy an improved experience as the paper-based "label in a box" process is replaced with an online portal that offers a more extensive range of return or exchange options.
With Yocuda, Global Blue also offers retailers the opportunity to send digital receipts to their customers; retailers can:
Capture customer data and increase consumer opt-in to grow CRM database.
Drive sales and post purchase engagement.
Reduce operational costs and support environmental transformation.
For more details, please refer to Note 36.

Significant changes in current reporting period
Information about business combinations
On September 6, 2021, the Group purchased an additional 45.9% stake in Yocuda, a leading digital receipt provider based in the United Kingdom. This resulted in an increase in its existing shareholding from 10.4% to 56.3% and obtaining control. Please refer to Note 36 for details.
Information about the business
During the the financial year, there have been no changes in the list of countries in which the Group operates but the Group has increased the number of legal units as a direct consequence of new acquisitions.

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COVID-19
The transaction volumes during the financial year for the TFSS and AVPS business have been heavily impacted by COVID-19. Please refer to Note 43 for details.
Impact of Russia’s invasion of Ukraine
The Russian government’s invasion of Ukraine has led to sanctions regulations imposed by various countries, has placed restrictions on flights to Russia from certain countries, a ban on the usage of Visa / Mastercard / Amex credit cards in Russia and a prohibition on certain luxury and retail goods being sold by EU-based merchants that are exported to be used in Russia.
Global Blue’s direct exposure to both Russia and Ukraine is limited to its Russian TFSS subsidiary, together with a joint venture partner who owns 49% of the business, and Russian and Ukrainian residents shopping internationally and claiming VAT refunds outside of Russia.
The above factors have led to a material decrease in the Revenues of Global Blue’s Russian business, albeit from the Group’s consolidated perspective, this has a limited impact on Global Blue’s revenues. During the financial year ended March 31, 2020, the Russian TFSS subsidiary’s Revenue represented less than 1% of the Group. For the period ended March 31, 2022 revenue from Russian resident travelers, and Ukrainian-origin travelers was immaterial.
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NOTE 3    Significant accounting policies
Basis of preparation
The comparative balances presented for the financial year ended March 31, 2020 in these financial statements are those of Global Blue Group AG, the previous parent of the group, prior to the reorganization conducted as part of the merger and subsequent listing.
The consolidated financial statements have been prepared on a historical cost basis, except for warrants, derivative financial instruments and put options that have been measured at fair value.
The preparation of financial statements in conformity with IFRS requires the use of certain critical accounting estimates. It also requires management to exercise its judgment in the process of applying the Group’s accounting policies. The areas involving a higher degree of judgment or complexity, or areas where assumptions and estimates are significant to the consolidated financial statements, are disclosed in Note 5.
Certain prior year amounts have been reclassified for consistency with the current year presentation. These reclassifications had no effect on the reported results of operations.
Going concern
The Group believes that it will be able to meet all of its obligations as they fall due for at least 12 months after the date of issuance of these financial statements, hence, these consolidated financial statements have been prepared on a going-concern basis.
Up to the financial year ended March 31, 2022, the Group has financed its cash requirements primarily from the Senior debt facility. On May 5, 2022, subsequent to the end of the reporting period, the Group entered into an investment agreement resulting in the receipt of aggregate gross proceeds of USD225.0 million (EUR215.2 million) on June 14, 2022 (see Note 44). In addition, based on the Group’s current assessment, and in line with the Group’s continued recovery from the COVID-19 virus impact (see Note 43), the Group does not expect any material adverse impact on its long-term development timeline or its liquidity and its ability to comply with the covenant discussed in Note 26 or ability to remain a going concern.
Basis of consolidation
The consolidated financial statements comprise the financial statements of Global Blue Group Holding AG and its subsidiaries as of March 31, 2022, 2021 and 2020.
Subsidiaries
Subsidiaries are all entities over which the Group has control. The Group controls an entity when it has power over that entity, when it is exposed or has rights to variable returns from its involvement with that entity and when it has the ability to use its power over that entity to affect the amount of the returns. Subsidiaries are fully consolidated from the date on which control is transferred to the Group and are de-consolidated from the date that control ceases.
Inter-company transactions, balances and unrealized gains on transactions between group companies are eliminated. Unrealized gains/losses are also eliminated. Accounting policies of subsidiaries are consistent with the policies adopted and selected by the Group.
Transactions with non-controlling interests
Transactions with non-controlling interests that do not result in loss of control are accounted for as equity transactions that is, as transactions with the owners in their capacity as owners. For purchases from non-controlling interests, the difference between fair value of any consideration paid and the relevant share acquired of the carrying value of net assets of the subsidiary is recorded in equity. Gain or losses on disposals to non-controlling interests are also recorded in equity.
When the Group ceases to have control, any retained interest in the entity is re-measured to its fair value at the date when control is lost, with the change in carrying amount recognized in the income statement. This fair
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value is the initial carrying amount for the purposes of subsequently accounting for the retained interest as an associate, joint venture or financial asset. In addition, any amounts previously recognized in other comprehensive income in respect of that entity are accounted for as if the Group had directly disposed of the related assets or liabilities. This may mean that amounts previously recognized in other comprehensive income are reclassified to the income statement.
Investment in joint ventures and associates
The Group applies IFRS 11 to all joint arrangements. Under IFRS 11, investments in joint arrangements are classified as either joint operations or joint ventures, depending on the contractual rights and obligations of each investor. A joint venture is a type of joint arrangement whereby the parties, with joint control of the arrangement, have the rights to the net assets of the joint venture. The Group exercises joint control over a joint arrangement when decisions relating to the relevant activities of the arrangement require the unanimous consent of the Group and the other parties with whom control is shared.
Joint ventures are accounted for using the equity method.
Under the equity method of accounting, interest in a joint venture is initially recognized at cost and adjusted thereafter to recognize the Group’s share of the post-acquisition profits or losses and movements in other comprehensive income. When the Group’s share of losses in a joint venture equals or exceeds its interests in the joint venture, the Group does not recognize further losses, unless it has incurred obligations or made payments on behalf of the joint venture.
Changes in accounting policies
Changes in accounting policies in the financial year ended March 31, 2022
The following amendments to existing standards became effective in the current period, with either no or no material impact on the Group:
Amendments to IFRS 9, IFRS 7, IFRS 4 and IFRS 16, Interest Rate Benchmark (IBOR) Reform (Phase 2)
Amendments to IFRS 16 Leases - Covid-19 related rent concessions beyond June 30, 2021
Standards and amended standards issued but not yet effective up to the date of issuance of the Group’s financial statements are listed below:
Amendments to IFRS 3 Business Combinations, IAS 16 Property, Plant and Equipment, and IAS 37 Provisions, Contingent Liabilities, Contingent Assets Onerous Contracts – Cost of Fulfilling a Contract
Annual Improvements to IFRS 2018-2020 Cycle
Amendment to IAS 1, Presentation of Financial Statements - Disclosure of Accounting Policies
Amendments to IAS 1, Presentation of Financial Statements - Classification of Liabilities as Current or Non-current
Amendments to IAS 8, Accounting policies, Changes in Accounting Estimates and Errors - Definition of Accounting Estimates
Amendments to IAS 12 Income Taxes: Deferred Tax Related to Assets and Liabilities Arising from a Single Transaction
IFRS 17: Insurance Contracts
Amendments to IFRS 17 ‘Insurance Contracts’, Initial application of IFRS 17 and IFRS 9 – comparative information
The Group has not adopted any of the above standards, interpretations or amendments that have been issued but are not yet effective. Such standards are not currently expected to have a material impact on the Group in the current or future reporting periods and on foreseeable future transactions.
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Revenue recognition
Revenue is recognized when a customer obtains control of goods or services and thus has the ability to direct the use and obtain the benefits from the goods or services. Revenue represents the fair value of consideration received or receivable from clients for services provided by the Group, net of discounts, VAT and other sales-related taxes, after eliminating sales within the Group.
Revenue from external customers derives from the following services:
VAT refund services
Global Blue provides a solution that facilitates the VAT refund process for both merchants and travelers. Specifically, the traveler receives a refund from Global Blue of the total VAT paid, less a commission, which varies based on a number of factors such as the merchant, country and amount of purchase. After processing the refund, Global Blue invoices either the relevant merchant or the government, for the full VAT amount, which is paid to the Group in full. The merchant then reclaims the VAT from the government and invoices Global Blue in turn for their portion of the commission, the rate of which varies according to the contractual agreements with each customer. Whilst the transaction flow involves various parties, Global Blue’s involvement in respect of the tax authorities is considered to be of a pass-through nature, and it is therefore considered to be an agent for this part. The commission received by Global Blue, net of the share paid to the merchant, is recognized as revenue.
Such service is contracted with merchants, who are provided with a license to a specifically designed IT system, related forms to collect the relevant information about the traveler to allow a tax refund and any related training and support required to allow the merchant to make use of Global Blue’s service. These elements are all essential to the provision of VAT refund services and, as a result of their interdependency, and the fact the customer (i.e. merchant) would not be able to make use of such elements on their own, they are considered part of a single performance obligation.
Commission revenue is recognized at a point in time, upon receipt of a validated tax refund transaction from the traveler, which establishes the right to a VAT refund.
In certain instances, the payment to the traveler cannot be completed successfully and the amount due remains unclaimed. These unsuccessful payments represent a very small percentage of the large number of refunds processed. The revenue related to such amounts is recognized when the residual risk of a cash outflow is extinguished.
Service revenues from other related solutions, such as intelligence and marketing, are recognized at the point in time the services are performed and delivered. Timing of recognition is made by reference to when there is a right to consideration to the extent of the performance of contractual obligations and the agreed level of fees for the services.
Timing of recognition of revenue is made by reference to the time the advertisements are published on the appropriate medium and based on the agreed level of fees.
Payment and AVPS services
In a Dynamic Currency Choice transaction, a traveler pays for goods or services in their preferred currency, which is fixed at the time of the transaction and at which point the Group earns a commission for the foreign exchange spread for the service, from which fees are paid to both the participating merchant and the acquiring bank.
As the Group is acting only as an agent, revenue is recorded net in the consolidated income statement at the time of the transaction (i.e. at a point in time). The revenue recognized, consists of the total AVPS commission earned from the traveler (i.e. gross commission) less the amount of commissions paid to participating merchants and acquiring banks.
Global Blue provides other services to merchants (provision of electronic payment switching services and provision of multi-currency conversion services), for which revenue is recognized from the transfer of such
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services over time, as the nature of these activities means that the Group’s customers simultaneously receive and consume the benefits provided by the Group as the Group performs its obligation.
Other minor services to merchants (e.g. tax audit support to the merchant customers) represent an insignificant part of the Group’s activities, and have therefore not been separately considered for IFRS 15 purposes.
CRTS services
Global Blue offers the retailers Complementary Retail Tech Solutions that can be easily integrated with their core systems, allowing them to optimize and digitalize their processes throughout the omni-channel customer journey i.e. in-store and online.
In order to address the e-commerce orders returns, Global Blue’s technology platform provides a profitability solution to retailers by reducing logistical costs via consolidation, local market resale, and inbound consumer queries, as well as by allowing exchanges versus simply return of goods. The revenue is recognized when the service is rendered (point in time), and consists of fees earned per return and on carrier costs.
With some countries introducing mandatory e-invoicing and following the latest paperless sustainable practices, Global Blue’s innovative digital solution allows retailers to send content-rich, personalized digital receipts to consumers, whilst capturing data that allows for customer insight, management, and engagement. Its technology can also be linked to brand-loyalty programs. The revenue is recognized when the service is rendered (point in time), and consists of a service fee charged to merchants.
Sales tax
Revenues, expenses and assets are recognized net of the amount of sales taxes / value added taxes except:
where the sales tax incurred on a purchase of goods and services is not recoverable from the taxation authority, in which case the sales tax is recognized as part of the cost of acquisition of an asset or as part of the expense item as applicable; and
receivables and payables are stated with the amount of sales tax included.
The net amount of sales tax recoverable from, or payable to, the taxation authority is included as part of receivables or payables in the statement of financial position.
Segment reporting
Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision-maker (CODM). The CODM, who is responsible for allocating resources and assessing performance of the operating segments, has been identified as the Executive Committee (ExCom). For details on the Group’s segments refer to Note 6.
Operating expenses
Amortization of intangible assets acquired through business combinations
Represents the amortization of the assets recognized in the process of the purchase price allocation during an acquisition. The majority of this amortization relates to the 2012 acquisition of Global Blue by Silver Lake and Partners Group (see below).
Exceptional items
Exceptional items consist of items which the board considers as not directly related to ordinary business operations and which are not included in the assessment of management performance. These are detailed in Note 10 and include business restructuring expenses, corporate restructuring expenses, monitoring and directors’ fees, impairment expense, gains and losses on disposals of fixed assets, share-based payments, changes in fair value of warrants, and other exceptional items.
F-18


Finance Income / Costs
Finance income comprises of interest received on funds invested, foreign exchange gains and losses, and gains and losses on hedging instruments that are recognized in the income statement. Interest income is recognized in the income statement by applying the effective interest rate to the gross carrying amount of a financial asset, except for financial assets that subsequently become credit‐impaired. For credit‐impaired financial assets, the effective interest rate is applied to the net carrying amount of the financial asset.
Finance costs consist of interest payable on borrowings, calculated using the effective interest rate method and interest payable on lease liabilities using the incremental borrowing rates.
Grants
A government grant is recognized in the income statement when there is reasonable assurance that both:
(a)the Group will comply with any conditions attached to the grant, and
(b)the grant will be received in accordance with IAS 20.
Government grants relating to costs are recognized in the income statement over the period necessary to match them with the costs that they are intended to compensate.
Grants received are recognized within Operating Expenses as an offset to the associated costs.
Government grants relating to assets are deducted from the carrying amount of the assets and recognized in the income statement over the life of the asset as reduced depreciation or amortization expense.
Leases
The lease liability is initially measured at the present value of the lease payments payable over the lease term discounted at the incremental borrowing rate.
The lease liability is subsequently remeasured to reflect changes in:
the lease term (using a revised discount rate);
the assessment of a purchase option (using a revised discount rate);
the amounts expected to be payable under residual value guarantees (using the original discount rate); or
future lease payments resulting from a change in an index or a rate used to determine those payments (using the original discount rate).
The lease contracts that do not meet the recognition criteria of IFRS 16 or qualify as exceptions, such as low value assets contracts or short-term lease contracts, are expensed through the income statement directly.
The interest expense on the lease liability is presented as a component of finance costs.
Foreign currencies
Functional and presentation currency
Items included in the financial statements of each of the Group’s entities are measured using the currency of the primary economic environment in which the entity operates (the ‘functional currency’). The consolidated financial statements are presented in thousands of Euros, which is the Group’s presentation currency.
Transactions and balances
Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the dates of the transactions. Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation at year-end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognized in the income statement.
F-19


Group companies
The results and financial position of all the Group entities that have a functional currency different from the presentation currency are translated into the presentation currency as follows:
Assets and liabilities for each statement of financial position presented are translated at the closing rate at the date of the statement of financial position;
Income and expenses for each income statement are translated at average exchange rates or at rates prevailing on the transaction dates (a reasonable approximation of the actual rate being available); and
All resulting exchange differences are recognized as a separate component of other comprehensive income called “currency translation adjustments”.
On consolidation, exchange differences arising from the translation of the net investment in foreign operations and of borrowings, are taken to other comprehensive income. When a foreign operation is partially disposed of or sold, exchange differences that were recorded in equity are recognized in the income statement as part of the gain or loss on sale.
Goodwill arising on acquisition of a foreign operation and any fair value adjustment arising on the acquisition of a foreign operation are treated as assets and liabilities of the foreign operation and translated at the closing rate.
Property, plant and equipment
Property, plant and equipment, are stated at cost less accumulated depreciation and any accumulated impairment losses. The cost of an item of property, plant and equipment consists of the purchase price and any costs directly attributable to bringing the asset into use. Subsequent costs are included in the asset’s carrying amount or recognized as a separate asset, as appropriate, only when it is probable that future economic benefits associated with the item will flow to the Group and the cost of the item can be measured reliably. All other repairs and maintenance are charged to the income statement during the financial year in which they are incurred.
Depreciation is calculated on a straight-line basis, writing down the assets, excluding any estimated residual value, in equal installments over their estimated useful economic lives as follows:
Machinery, equipment and computers: 3-5 years
Leasehold improvements: over the contract period
The residual values and useful economic lives of all Machinery, equipment and computers are reviewed on an annual basis and adjusted, if appropriate, at the end of each financial year. Leasehold improvements are depreciated over the remaining useful life of the related asset or to the date of the next leasehold renewal, whichever is sooner.
Gains and losses on disposals are calculated by comparing proceeds with carrying amount and are included as appropriate in "Exceptional items" in the Operating expenses.
The Right of use asset is recognized according to IFRS 16 as follows:
At the initial recognition of the lease, the Right of use asset is measured at the amount of lease liability plus any initial direct costs incurred by Global Blue and adjustments such as: lease incentives and payments at or prior to commencement;
The asset is measured at cost less the accumulated depreciation and accumulated impairment.
Depreciation is calculated on a straight-line basis over the lease term.
F-20


Intangible assets
Goodwill
The excess of the fair value of consideration transferred and the amount of any non-controlling interest in the acquiree and the acquisition-date fair value of any previous equity interest in the acquiree over the fair value of the identifiable net assets acquired are recorded as goodwill.
Goodwill is included in “intangible assets” and carried at cost less accumulated impairment losses. Goodwill is tested annually for impairment or more frequently if events or changes in circumstances indicate a potential impairment. For the purposes of impairment testing, goodwill acquired in a business combination is allocated to each of the cash-generating units (CGU) that are expected to benefit from the synergies of the combination. For the impairment testing the carrying value of the CGU is compared to the recoverable amount, which is the higher of value-in-use and the fair value less costs of disposal. Any impairment is recognized immediately in the income statement. Impairment losses on goodwill are not reversed. Gains and losses on the disposal of an entity include the carrying amount of goodwill relating to the entity sold.
Customer relationships
Acquired customer relationships are recognized at the acquisition date at fair value and amortized over a 9 to 20.5 year period, reflecting the estimated useful life of these assets.
Customer contracts
Long-term customer contracts include the incremental costs of obtaining a contract with a customer and are recognized as assets, as long as a service is being rendered over the contract period.
Trademarks
Trademarks acquired in a business combination are recognized at fair value. Trademarks have a finite useful life and are carried at cost less accumulated amortization. Amortization is calculated using the straight-line method to allocate the cost over 20 years, reflecting the estimated useful life of these assets.
Software and other intangible assets
Computer software licenses that do not form an integral part of related hardware are capitalized at cost and amortized over their useful life.
Costs associated with maintaining computer software programs are recognized as an expense as incurred. Costs that are directly associated with the production of identifiable and unique software products controlled by the Group that will generate probable economic benefits beyond one year, are recognized as intangible assets. Costs include the software development employee costs, costs of material and services used, legal fees and directly attributable overheads. Computer software development costs recognized as an intangible asset amortized over their useful economic life of 3-5 years.
Impairment of non-financial assets
Assets that have an indefinite useful life, for example goodwill, are not subject to amortization but are tested at least annually for impairment or more frequent if events or changes in circumstances indicate a potential impairment. Assets that are subject to amortization are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An impairment loss is recognized for the amount by which the asset’s carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs of disposal and value-in-use. For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash flows (cash-generating units). Non-financial assets other than goodwill subject to impairments in previous years are reviewed for possible reversal of the impairment at each reporting date.
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Financial assets
Classification
The Group classifies its financial assets in the two following categories: “at fair value through profit or loss” and “at amortized cost”. The classification depends on the purpose for which the financial assets were acquired. Management determines the classification of its financial assets at initial recognition as follows:
(a) Financial assets at fair value through profit or loss
Financial assets shall be measured at fair value through profit or loss unless they are measured at amortized cost or at fair value through other comprehensive income. Assets in this category are classified as current assets if expected to be settled within 12 months; otherwise, they are classified as non-current.
(b) Financial assets at fair value through other comprehensive income
For other investment not classified as held for trading, the Group can make an irrevocable election to present subsequent changes in the fair value in other comprehensive income.
(c) Financial assets at amortized cost
Financial assets at amortized cost are held in order to collect contractual cash flows paid on specified dates, which solely consist of payment of principal and interest on the principal amount outstanding. These assets are included in current assets, except for maturities greater than 12 months after the end of the reporting period, which are classified as non-current assets. The Group’s Financial assets at amortized cost consist of trade receivables, other current receivables and cash and cash equivalents in the consolidated statement of financial position.
Other investments
Other investments are equity investments that are not classified as investments in joint ventures nor as investments in subsidiaries.
Other investments are recognized at fair value on the date of the transaction and are subsequently remeasured at fair value. Gains and losses arising from the changes in fair value are recognized in the income statement or in other comprehensive income on an instrument by instrument basis depending on the election made on initial recognition. There is no subsequent reclassification of fair value gains and losses to the income statement following the derecognition of the investment. Dividends from other investments are recognized in the income statement.
From the current financial year, other investments are shown on a separate line of the face of the consolidated statement of financial position. The prior year balances have been changed accordingly to align with the current year presentation.
Trade receivables
Trade receivables are amounts due from merchants and tax authorities for merchandise sold or services performed in the ordinary course of the TFSS and Intelligence and Marketing services. The majority of amounts accounted as trade receivables are related to invoices and accruals for processed TFSS transactions as well as early refunds to tourists and refund agents. If collection is expected in one year or less, they are classified as current assets. If not, they are presented as non-current assets.
Trade receivables are recognized initially at fair value and subsequently measured at amortized cost using the effective interest method, less provisions for impairments. A provision for impairment of a trade receivable is established based on the expected credit loss model. The Group applies the IFRS 9 simplified approach to measuring the expected credit loss, which uses a lifetime expected loss allowance. To measure the expected credit loss, trade receivables have been grouped by months past due.
The expected credit loss rates are based on the payment profiles of customers over a 12 month period before March 31, 2022, April 1, 2021 and April 1, 2020 respectively and the corresponding historical credit
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losses over the analyzed period. The historical credit losses are adjusted in order to reflect the current and forward-looking information on macroeconomic factors affecting the ability of customers to settle the receivables.
Even though one of the potential consequences of COVID-19 pandemic could have been that merchants or customs and tax authorities could potentially fail or refuse to pay Global Blue, thus potentially negatively impacting Global Blue’s business and results of operations, resulting in an increase in Trade receivables past due for more than 3 months, there has not been any material increase in trade receivables past due for more than 3 months since March 2020. In addition, Global Blue only pays the revenue share or commission to merchants after having collected the receivables, thereby reducing the net exposure. Thus, the Group concluded that there is no significant difference between the historical loss rates and the expected credit loss rates. Further details in relation to the COVID-19 pandemic are included in Note 43.
The Group applies the following expected loss rates for the financial year ended March 31:
Days past due202220212020
0 – 3 months0%0%0%
3 – 6 months25%25%25%
6 – 9 months50%50%50%
9 – 12 months75%75%75%
>12 months100%100%100%
The carrying amount of the asset is reduced through the use of an allowance account, and the amount of the loss is recognized in the income statement. When a trade receivable is uncollectible, it is written off against the allowance account for trade receivables. Subsequent recoveries of amounts previously written off are credited in the income statement.
Other current receivables
Other current receivables primarily consist of amounts due from customers performed in the ordinary course of the Payments & AVPS business, from input VAT unrelated to the TFSS refunding activities, DCC receivables, advances and deposits, tax receivable and receivables related to government grants.
Prepaid expenses
As a result of IFRS 15, a limited set of payments and contracts with customers are being treated as a discount, for the portion related to the current financial year, and a prepaid expense for the remaining amount. The prepaid expense is recorded under the name “Contracts with customers” in the financial statement (refer to Note 21). The Group applies the IFRS 9 simplified approach to measuring the expected credit losses from contract assets, which uses the lifetime expected loss allowance model.
Cash and cash equivalents
Cash and cash equivalents include cash on hand, deposits held at call with banks and other short term highly liquid investments with original maturities of three months or less. Drawn bank overdrafts are shown within borrowings in current liabilities on the statement of financial position.
Share capital
Share capital consists of ordinary shares, preference shares, warrants and treasury shares.
Preference shares
The Group accounts for preference shares under IAS32.
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To determine the appropriate accounting treatment under IAS32, the Group reviews the term and conditions of the preference shares to conclude whether the preference shares have the characteristics of:
a financial liability – when the preference shares pay a fixed rate or dividend and / or have a mandatory redemption feature at a future date, then the substance is that they are contractual obligation to deliver cash, and they are recognized as a liability;
an equity instrument – when the preference shares do not have a fixed maturity and the issuer does not have a contractual obligation to make any payment.
Treasury shares
The Group accounts for treasury shares under IAS32.
Consideration paid by Global Blue to acquire its own shares are debited directly to equity. Consideration received from the sale of treasury shares are credited directly to equity. No gain or loss is recognized on the purchase, sale, issue, or cancellation of treasury shares.
Treasury shares may be acquired and held by the entity or by other members of the consolidated group (i.e. an entity and its subsidiaries).
The incremental costs that are directly attributable to the issuing or buying back treasury shares are recognized as a deduction from equity.
The remaining costs (e.g. general administrative costs) are expensed as incurred.
Financial liabilities
The Group classifies its financial liabilities in the following categories: “at fair value through profit and loss” or “other financial liabilities at amortized cost”, as appropriate.
All financial liabilities are recognized initially at fair value and, in the case of loans and borrowings, less directly attributable transaction costs.
The Group's financial liabilities include trade payables, other current liabilities, accrued liabilities, bank overdrafts, interests bearing loans and borrowings, other non-current liabilities and derivative financial instruments.
(a) Financial instruments at fair value through profit and loss
Financial liabilities at fair value through profit and loss comprise of financial instruments held for trading, put options from acquisitions and warrants.
Financial liabilities are classified as held for trading if they are acquired for the purpose of selling in the near term. This category includes derivative financial instruments obtained by the Group that are not designated as hedging instruments in hedge relationships as defined by IFRS 9.
Gains and losses on liabilities held for trading are recognized in the income statement within “net finance costs”.
Warrants are accounted for as derivative financial instruments and therefore as financial liabilities through profit and loss as they give the holder the right to obtain a variable number of ordinary shares.
Such derivative financial instruments were initially recognized at fair value on the date on which the merger was consummated and are subsequently remeasured at fair value through profit or loss. The warrants expire on August 31, 2025 (the fifth anniversary of the closing) or earlier upon redemption or liquidation in accordance with their terms.
Other derivative instruments (such as the put options from the acquisitions) are recognized at fair value on the date of the transaction and are subsequently remeasured at fair value through profit and loss.
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(b) Non-Convertible Preferred Equity Certificates (“NC-PECs”) issued by Global Blue Management & Co S.C.A.
The NC-PECs which were issued by an indirect subsidiary of the Company to senior management of the Group were considered as debt. They were recognized initially at fair value net of transaction costs incurred and were subsequently carried at amortized cost. Interest on these NC-PECs was calculated using the effective interest method and was recorded in the consolidated income statement within “finance costs”. All of the NC-PECs were settled as part of the capital reorganization. For more information please refer to Note 25.
(c) Interest-bearing loans and borrowings
Interest-bearing loans and borrowings are recognized initially at fair value, net of transaction costs incurred. Borrowings are subsequently carried at amortized cost; any difference between the proceeds (net of transaction costs) and the redemption value is recognized in the income statement over the period of the borrowings using the effective interest method.
Fees paid on the establishment of loan facilities are recognized as transaction costs of the loan to the extent that it is probable that some or all of the facility will be drawn down. In this case, the fee is deferred until the draw-down occurs. To the extent there is no evidence that it is probable that some or all of the facility will be drawn down, the fee is capitalized as a prepayment for liquidity services and amortized over the period of the facility to which it relates.
Derecognition of financial assets and liabilities
Financial assets are derecognized when the contractual rights to the cash flow have expired or been transferred together with substantially all risks and rewards. Financial liabilities are derecognized when they are extinguished.
Share-based payments
Cash settled share based payments
The cash settled share based compensation plan was implemented as part of the 2012 acquisition of the Group by funds advised by Silver Lake and Partners Group. The fair value of the employee’s services received in exchange of the grant of the shares was recognized as an expense. The total amount is determined by reference to the fair value of the shares granted and was recognized over the vesting period.
At the end of each reporting period, the Group revised its estimates of the fair value of the liability for the share-based payment and the difference was recognized under expenses. As soon as the Group estimated that the payment will happen within the next financial year, the liability was reclassified to the other short-term liabilities.
This compensation plan was completely settled with the capital reorganization. For more information, please refer to Note 25.
Equity settled share based payments
All share based payments in place as of March 31, 2022 qualify as equity settled share based payments in accordance with IFRS 2. As mentioned in Note 25 as part of Global Blue´s Management Incentive Plan some employees were granted restricted stock awards (“RSAs”) and/or share options.
The fair value of the employee share option plans (“SOP”) and RSAs is recognized as an operating expense with a corresponding increase in equity. The fair value is determined at the grant date and the total expense is recognized over the vesting period. At the end of each reporting period, the Group revises its estimates of the number of options/shares which are expected to vest based on the non-market vesting and service conditions. The impact is recognized in the income statement with the corresponding adjustment in equity.
At vesting, the difference between the fair value of the shares recognized in the share-based payment reserve and the nominal value of the shares, is transferred from the equity-settled shared based payment other reserve to the share premium of ordinary shares.
F-25


Current and deferred income tax
The current income tax charge is calculated based on the tax laws enacted or substantively enacted at the balance sheet date in the countries where the Company’s subsidiaries operate and generate taxable income. Management periodically evaluates positions taken in tax returns with respect to situations in which applicable tax regulations are subject to interpretation and establishes provisions where appropriate based on the amounts expected to be paid to the tax authorities.
Deferred income tax is provided in full, using the liability method, on temporary differences arising between the tax bases of assets and liabilities and their carrying amounts in the consolidated financial statements. However, the deferred income tax is not accounted for if it arises from initial recognition of an asset or liability in a transaction other than a business combination that at the time of the transaction affects neither accounting, nor taxable income. Deferred income tax is determined using tax rates (and laws) that have been enacted or substantively enacted by the balance sheet date and are expected to apply when the related deferred income tax asset is realized, or the deferred income tax liability is settled.
Deferred income tax assets are recognized to the extent that it is probable that future taxable profit will be available against which the temporary differences, and the carry-forward of unused tax losses, can be utilized.
Employee benefits
Defined contribution plans
The Group has insured contributory plans covering substantially all employees. The costs for these plans are accounted for in the income statement within “employee benefit expenses”. Payments to defined contribution plans are charged as an expense as they fall due. Payments made to state plans are dealt with as payments to defined contribution plans where the Group’s obligations under the plans are equivalent to those arising in a defined contribution plan.
Defined benefit plans
The Group’s net obligation in respect of defined benefit pension plans is calculated separately for each plan by estimating the amount of future benefit that employees have earned in return for their service in the current and prior periods; that benefit is discounted to determine its present value, and the fair value of any plan assets is deducted. The discount rate is the yield at the balance sheet date on high-quality corporate bonds that are denominated in the currency in which the benefits will be paid, and that have maturity dates approximating to the terms of the Group’s obligations. The calculation is performed by a qualified actuary using the projected unit credit method.
Remeasurement gains and losses arising from experience adjustments and changes in actuarial assumptions are charged or credited to equity in other comprehensive income in the period in which they arise.
All past-service costs are recognized immediately in the income statement.
Other long-term benefits plans
Other long-term benefits are plans, other than defined contribution plans, defined benefit plans or termination benefits, which do not fall due wholly within 12 months after the end of the period in which the employees render the related service (e.g. long service leave plans). These obligations are measured as the present value of expected future payments to be made in respect of services provided by employees up to the end of the expected reporting period, using the projected unit credit method. The calculation takes into account the expected future salary levels, experience of employee departures and periods of service.
Remeasurement gains and losses arising from experience adjustments, changes in actuarial assumptions and the costs for these plans are accounted for in the income statement.
Termination benefits
Termination benefits are payable when employment is terminated by the Group before the normal retirement date, or whenever an employee accepts voluntary redundancy in exchange for these benefits. The
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Group recognizes termination benefits when it is demonstrably committed to a termination when the entity has a detailed formal plan to terminate the employment of current employees without possibility of withdrawal. In the case of a voluntary redundancy, the termination benefits are measured based on the number of employees expected to accept the offer.
Provisions
Provisions for legal claims are recognized when the Group has a present legal or constructive obligation as a result of past events, and it is probable that an outflow of economic benefits will be required to settle the obligation and the amount has been reliably estimated. If the effect is material, provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market assessments of the time value of money and, where appropriate, the risks specific to the liability.
Trade payables
Trade payables are obligations to pay for services that have been acquired in the ordinary course of business from merchants and in-transit payment to tourists. Trade creditors are classified as current liabilities if payment is due within one year or less (or in the normal operating cycle of the business if longer). If not, they are presented as non-current liabilities.
In-transit payments to tourists
In-transit payments to tourists contain liabilities to tourists in connection with non-cash refunds and unsuccessful payments. The policy for non-cash refunds is that payments will be made within three weeks from the day Global Blue receives the refund request. In certain cases, non-cash refunds do not successfully go through, potentially due to incorrect card or bank details being provided by the traveler. These are then recognized as unsuccessful payments and accounted for as trade payables. When the legal expiration period has passed, which varies from 3 to 30 years from country to country, the unclaimed amount is treated as an extinguishment and the financial liability is released.
Trade creditors and other payables are stated at amortized cost.
Other current liabilities
The expected duration of other liabilities is short, and the values are therefore recognized at nominal value without discounting. Other liabilities primarily consist of current lease liabilities, accounts payables which are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers, VAT not related to the TFSS refunding activities and personnel-related taxes.
Business combinations
A business combination is a transaction or event in which an acquirer obtains control of one or more businesses. The Group uses the acquisition method of accounting to account for business combinations. The consideration transferred for the acquisition of a subsidiary is the fair values of the assets transferred, the liabilities incurred, and the equity interests issued by the Group. The consideration transferred includes the fair value of any asset or liability resulting from a contingent consideration arrangement. Acquisition-related costs are expensed as incurred. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are measured initially at their fair values at the acquisition date. On an acquisition-by-acquisition basis, the Group recognizes any non-controlling interest in the acquiree either at fair value or at the non-controlling interest’s proportionate share of the acquiree’s net assets.
The excess of the fair value of consideration transferred and the amount of any non-controlling interest in the acquiree and the acquisition-date fair value of any previous equity interest in the acquiree over the fair value of the identifiable net assets acquired is recorded as goodwill.
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NOTE 4    Financial risk management

The Group's activities are exposed to a variety of financial risks such as market risk (including currency risk and interest rate risk), credit risk and liquidity risk.
To minimize the impact of potential adverse effects of market volatility on financial performance, the Group hedges certain market risks via derivative contracts with banks. The Group manages financial risks through its central treasury department in compliance with policies approved by the board of directors.
(a)Market risk
i)Foreign exchange risk
The Euro is the presentation currency of the Group and functional currency of the Company , and due to the international footprint of its TFSS, AVPS, and CRTS businesses, the Group is exposed to foreign exchange risks.
Foreign exchange risks are mainly due to the funding of entities with non-Euro functional currencies in the form of intra-group loans and cash pools. The largest exposures are GBP, AUD, JPY and SEK and volatility in these currencies may therefore impact the Group’s results.
Trade payables and receivables exposed to foreign exchange risks are mainly intra-group and denominated in the respective entity’s functional currency.
A foreign exchange rate sensitivity analysis has been performed on the monetary items exposed to foreign exchange risks in the statement of financial position.
At March 31, 2022, if currency rates on the major currencies had been 2% higher/lower and with all other variables held constant, profit before tax for the year would have been EUR0.7 million (EUR0.1 million for the financial year ended March 31, 2021, EUR0.1 million for the financial year ended March 31, 2020) lower/higher.
ii)Interest rate risk
The Group's interest rate risk arises from the external senior debt structured at floating rates, accompanied by an interest rate floor. A significant increase in interest rates may affect the funding cost of the Group.
If the market interest rate would have been 1% higher/lower and, with all other variables held constant, profit before tax for the year would have been EUR3.1 million (EUR2.8 million for the financial year ended March 31, 2021, EUR3.6 million for the financial year ended March 31, 2020) lower as a result of an increase in the borrowing cost of the external senior debt.
(b)Credit risk
Counterparty credit risk is managed at Group level, except for credit risk relating to accounts receivable balances. Each operating entity is responsible for managing and analyzing the credit risk for new clients before standard payment terms and conditions are offered.
Credit risk towards banks arises from cash and cash equivalents, derivative financial instruments and deposits held with these business partners. The credit risk towards banks is managed by Group treasury in compliance with the Group's policies that define the corporate instructions in relation to managing counterparty limits. As such, investments of surplus funds can only be done with approved counterparties and any new counterparties are to be confirmed by the CFO of the Group before any cash deposits or financial transactions can be executed with them.
The Group’s approval policy over banks and financial institutions ensures that consistent and efficient cash management structures are implemented to enable a sound level of cash concentration in the Group. Local Management is required to request written approval to the Group treasury department prior to initiating new bank
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relationships or financial services or before amending existing relationships or banking setups. In compliance with the Senior Facilities Agreement (SFA), a number of obligors’ bank accounts are pledged and subject to close monitoring by the Group’s treasury department (Note 26).
According to the Group’s current policy over cash deposits and financial instruments, the counterparty credit quality is measured by the long-term issue credit ratings of S&P and Moody’s and should be minimum BBB-. Counterparty credit limits are set to control the concentration of risks and therefore mitigate financial loss through a counterparty’s potential failure to make payments. Any deviation from the Group’s policy is subject to the approval of the Group’s CFO.
Credit risk from trade receivables and contract assets is managed according to the Group’s policies. Operating entities apply credit risk management procedures in line with these policies. Credit risk is monitored on a country by country basis, considering the aging profile of the customers and historical and forward-looking default indicators. Additionally, the type of counterparty, be it an individual customer or a state authority, is used as a potential class of different risk profiles.
Management of operational entities monitors exposure to credit risk on an ongoing basis. The creditworthiness of new customers is assessed before signing trade contracts. Any change request of the already agreed credit conditions is reviewed from a creditworthiness standpoint and approved by the operational entities. The assessment of creditworthiness takes into consideration external ratings and information from relevant institutions.
As disclosed in Note 19, as of March 31, 2022, 88.0% (as of March 31, 2021 79.1%, as of March 31, 2020 62.7% ) of total trade receivables are not yet due.
An impairment analysis is performed at each reporting date on an individual customer basis.
There are no significant concentrations of credit risk arising from trade receivables and contract assets.
(c)Liquidity risk
Liquidity describes the ability of a company to generate sufficient cash flows to meet cash requirements of its business operations, including working capital needs, capital expenditure, debt interest and service, acquisitions and other contractual obligations. The objective of our capital management is to have sufficient liquidity, also ensuring that the Group respects any financial and maintenance covenants linked to obligations towards our creditors.
For the purpose of assessing liquidity risk, all operational entities of the Group forecast their cash on a weekly rolling basis. These are monitored by Group treasury ensuring that the Group's liquidity position at all times meets operational cash needs.
In addition to the centralization of cash available in the local operations as a primary source of liquidity, Group treasury has access to:
a Revolving Credit Facility (“RCF”) as part of the Senior Facilities Agreement of up to EUR100.0 million (EUR100.0 million as of March 31, 2021, EUR80.0 million as of March 31, 2020)
a Supplemental Liquidity Facility (“SLF”) of USD75.0 million provided by certain pre-NYSE listing shareholders
uncommitted facilities of up to EUR8.4 million (EUR18.2 million as of March 31, 2021, EUR15.0 million as of March 31, 2020).
As of March 31, 2022, only EUR0.9 million remains undrawn under the revolving credit facility and the Supplemental Liquidity Facility and uncommitted facilities are fully available (Note 26, Note 44).
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In addition to the above, on May 5, 2022, subsequent to the end of the reporting period, the Group entered into an investment agreement resulting in the receipt of aggregate gross proceeds of USD225.0 million (EUR215.2 million) (see Note 44)
At the reporting date, the Group held total liquid assets of EUR51.7 million (EUR182.8 million as of March 31, 2021, EUR226.1 million as of March 31, 2020).
COVID-19 Liquidity Impact Update
Please refer to Note 43 for details on the impact of COVID-19 on the Group’s liquidity.
The table below analyzes the Group's non-derivative financial liabilities into relevant maturity groupings based on the remaining period from the balance sheet date to the contractual maturity date. The amounts disclosed in the table are the notional, undiscounted cash flows.
As of March 31, 2022
(EUR thousand)
Less than 3 monthsBetween 3 months and 1 yearBetween 1 and 2 yearsBetween 2 and 5 yearsOver 5 years
Loans and borrowings (1)
— 20,075 40,205 738,955 — 
Other non-current liabilities (1)
— — 7,010 22,555 142 
Trade payables103,457 62,646 — — — 
Other current liabilities (2)
14,987 10,978 — — — 
Accrued liabilities (3)
19,954 8,516 — — — 
Total138,398 102,215 47,215 761,510 142 
As of March 31, 2021
(EUR thousand)
Less than 3 monthsBetween 3 months and 1 yearBetween 1 and 2 yearsBetween 2 and 5 yearsOver 5 years
Loans and borrowings (1)
110 20,302 119,074 678,269 — 
Other non-current liabilities (1)
— — 9,396 18,903 1,175 
Trade payables99,067 48,410 — — — 
Other current liabilities (2)
19,798 14,196 — — — 
Accrued liabilities (3)
22,464 10,057 — — — 
Total141,439 92,965 128,470 697,172 1,175 
F-30


As of March 31, 2020
(EUR thousand)
Less than 3 monthsBetween 3 months and 1 yearBetween 1 and 2 yearsBetween 2 and 5 yearsOver 5 years
Loans and borrowings (1)
5,176 15,584 20,759 645,015 — 
Other non-current liabilities (1)
— — 11,298 15,913 2,540 
Trade payables137,005 82,838 4,362 6,873 6,241 
Other current liabilities (2)
21,956 14,753 272 (55)1,197 
Accrued liabilities (3)
25,501 10,251 83 103 1,339 
Total189,638 123,426 36,774 667,849 11,317 
(1)The line items “Loans and borrowings” and “Other non-current liabilities”, as presented in the table above, include future interest payments (capitalized interest in the case of Other non-current liabilities).
(2)For the purposes of this table, items where the counterparty is the tax authority such as “Personnel taxes” and “Input VAT, withholding tax” have been excluded from the line “Other current liabilities”. For further details on these excluded items see Note 32.
(3)For the purpose of this table, items where the counterparty is the tax authority such as “accrued social charges” have been excluded from the line “Accrued liabilities”. For further details on the excluded items see Note 33.
As of March 31, 2022 the Group also had EUR12.1 million of warrants outstanding (EUR31.0 million as of March 31, 2021, and nil as of March 31, 2020) and as a consequence of their USD11.50 exercise price (as per Note 41), there is a low probability of an exercise of these derivative instruments, and a subsequent cash outflow with a material liquidity impact in the foreseeable future.
Net debt reconciliation
This section presents a breakdown of net debt and details the movements in net debt for each of the periods presented:
(EUR thousand)
AssetsLiabilities from financing activities
Cash and cash equivalentsBorrowings due within 1 yearBorrowings due after 1 yearLease liabilities due within 1 yearLease liabilities due after 1 yearTotal
Net debt as of April 1, 2021(182,783)111 720,745 12,578 19,122 569,773 
Cash flows129,126 731 — (13,374)— 116,483 
Foreign exchange adjustments565 (166)— (31)(20)348 
Other changes1,402 — 1,809 11,365 (7,783)6,793 
Net debt as of March 31, 2022(51,690)676 722,554 10,538 11,319 693,397 
F-31


(EUR thousand)
AssetsLiabilities from financing activities
Cash and cash equivalentsBorrowings due within 1 yearBorrowings due after 1 yearLease liabilities due within 1 yearLease liabilities due after 1 yearTotal
Net debt as of April 1, 2020(226,139)1,081 624,595 14,001 27,750 441,288 
Cash flows39,122 (884)90,578 (15,031)— 113,785 
Foreign exchange adjustments1,155 (86)— 39 48 1,156 
Other changes3,079 — 5,572 13,569 (8,676)13,544 
Net debt as of March 31, 2021(182,783)111 720,745 12,578 19,122 569,773 
(EUR thousand)
AssetsLiabilities from financing activities
Cash and cash equivalentsBorrowings due within 1 yearBorrowings due after 1 yearLease liabilities due within 1 yearLease liabilities due after 1 yearTotal
Net debt as of April 1, 2019(104,072)2,102 622,398 13,713 32,420 566,561 
Cash flows(122,996)(1,066)— (15,402)— (139,464)
Foreign exchange adjustments929 45 — (157)(352)465 
Other changes— — 2,197 15,847 (4,318)13,726 
Net debt as of March 31, 2020(226,139)1,081 624,595 14,001 27,750 441,288 
(d)Capital risk management
The capital structure of the Group as of March 31, 2022 is composed of consolidated equity of EUR(185.8) million (EUR(100.6) million as of March 31, 2021, EUR71.5 million as of March 31, 2020) and senior debt with a carrying value of EUR722.6 million (EUR720.7 million as of March 31, 2021, EUR624.6 million as of March 31, 2020). This represents an Equity/Capital ratio3 of -25.7% (-14.0% as of March 31, 2021, 10.3% as of March 31, 2020).
The group at its consolidated level is not subjected to any externally imposed capital requirements. Certain jurisdictions may require Global Blue subsidiaries to maintain certain local capital requirements which is monitored locally. The group currently does not have any non-compliance to local capital requirements that may lead to material risks.
(e)Fair value estimation
The table below discloses financial instruments carried at fair value, by valuation method. The different levels have been defined as follows:
Quoted prices (unadjusted) in active markets for identical assets or liabilities (Level 1);
3 Equity/Capital ratio = (Equity)/(Equity + Carrying value senior debt)
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Inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices) (Level 2);
Inputs for the asset or liability that are not based on observable market data (unobservable inputs) (Level 3).
As of March 31, 2022
(EUR thousand)
Level 1Level 2Level 3Total
Assets
Financial assets at fair value through OCI
- Other investments— — 3,881 3,881 
Total assets  3,881 3,881 
Liabilities
Financial liabilities at fair value through profit or loss
- Other non-current financial liabilities - Put options— — 15,419 15,419 
- Warrant liabilities - Public warrants7,539 — — 7,539 
- Warrant liabilities - Private warrants— 4,512 — 4,512 
- Other current liabilities - Derivative financial instruments— 356 — 356 
Total liabilities7,539 4,868 15,419 27,826 
As of March 31, 2021
(EUR thousand)
Level 1Level 2Level 3Total
Assets
Financial assets at fair value through profit or loss
- Other investments— — 753 753 
-Other current receivables - Derivative financial instruments— 231 — 231 
Total assets 231 753 984 
Liabilities
Financial liabilities at fair value through profit or loss
- Other current liabilities - Contingent consideration— — 9,618 9,618 
- Other non-current financial liabilities - Put options— — 7,423 7,423 
- Warrant liabilities - Public warrants21,135 — — 21,135 
- Warrant liabilities - Private warrants— 9,844 — 9,844 
Total liabilities21,135 9,844 17,041 48,020 
As of March 31, 2020
(EUR thousand)
Level 1Level 2Level 3Total
Assets
Financial assets at fair value through profit or loss
- Other investments— — 3 
-Other current receivables - Derivative financial instruments— 742 — 742 
Total assets 742 3 745 
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The fair value of financial instruments that are not traded in an active market (for example over-the-counter derivatives, put options and private warrants) is determined by using valuation techniques. These valuation techniques maximize the use of observable market data where it is available and rely as little as possible on entity specific estimates. For further details please refer to Note 27 and Note 41.


NOTE 5    Critical accounting estimates and judgements

Critical accounting estimates and judgments
The Group makes estimates and assumptions that affect the reported amounts of assets and liabilities within the next financial year. Estimates and judgments are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.
Management believes that the following are the key judgments, assumptions and other estimation uncertainties used in the preparation of the financial statements, where a different opinion or estimate could lead to significant changes to the reported results.
Business combinations
Assets and liabilities of subsidiaries acquired are included at their fair value at the time of acquisition.
Such valuations require management to make significant estimates and assumptions, especially with respect to intangible assets. Management’s estimates of fair value are based on reasonable assumptions, but those are inherently uncertain and unpredictable, and as a result, actual results may differ from estimates.
In a business combination, it is necessary to recognize contingent future payments to previous owners, representing contractually defined potential amounts as a liability. Usually for the Group these are linked to a formula depending on a certain gross profit of the acquired business for the financial year.
For the determination of the fair value of contingent consideration various unobservable inputs are used. A change in these inputs might result in a significantly higher or lower fair value measurement. The inputs used are, among others, future revenue growth and gross profit and assumptions regarding the discount rate.
For further details see Note 36.
Warrants
The Public Warrants and Private Warrants give the holder the right, but not the obligation, to subscribe to Global Blue’s shares at a fixed or determinable price for a specified period of time subject to the provisions of the Public Warrant and Private Warrant agreements. Until warrant-holders acquire the Company’s ordinary shares upon exercise of such warrants, they will have no rights with respect to the Company’s ordinary shares. The Global Blue Warrants will expire on August 31, 2025, or upon an earlier redemption.
These instruments, principally due to an option to replace them upon specific events such as reorganizations, which results in the Company delivering a variable number of shares, are accounted for as a current financial liability through profit and loss in accordance with the provisions of IAS 32.
The Company measured the public warrants at fair value by using the Euro equivalent of the closing price of warrants at NASDAQ.
The Company has employed a Black-Scholes pricing model to estimate the fair value of the Private Warrants issued on August 28, 2020, notably the fair value of the call option inherent in the Private Warrants, using as key
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inputs the Company’s share price, risk-free rate, implied Public Warrant volatility, the warrants’ maturity, and the Public Warrants’ market price.
For further details see Note 41.
Share based payments
As described in Note 25, as of August 28, 2020, as part of the Group capital reorganization and merger with FPAC Management Equity Plan (MEP) and the NC-PECS ceased to exist, with the previously held shares and NC-PEC’s being exchanged for shares in the Company. These shares were revalued according to IFRS 2 and were reclassified into equity upon conversion from a cash-settled plan to an equity-settled plan.
Put options
As described in Note 36 as part of acquisitions, Global Blue and the minority shareholders have entered into a symmetrical put and call agreement which gives each minority shareholder the right to sell and Global Blue the right to acquire all the shares currently controlled by the minority shareholders. The fair value of the put options was derived using an option pricing methodology (Monte Carlo simulations) based on revenue and gross profit distribution. Various unobservable inputs are used in the valuation of the put options and any changes in these might result in a significantly higher or lower fair value.
Taxes
The Group is subject to income taxes in numerous jurisdictions and uncertainties exist with respect to the interpretation of complex tax regulations and the amount and timing of future taxable income. Given the wide range of international business relationships and the long-term nature and complexity of existing contractual agreements, differences arising between the actual results and the assumptions made, or future changes to such assumptions, could necessitate future adjustments to tax income and expense already recorded.
Significant management judgment is required to determine the amount of deferred tax assets that can be recognized, based upon the timing and the level of future taxable profits together with future tax planning strategies.
For further details see Note 12 and 28.
Pension benefits
The Group makes estimates about the range of long-term trends and market conditions to determine the value of the deficit and surplus on its retirement benefit schemes, based on the Group’s expectation of the future and advice from qualified actuaries.
Long term forecasts and estimates are necessarily highly judgmental and subject to risk that actual events may be significantly different to those forecasted. If actual events deviate from the assumptions made by the Group, the reported surplus or deficit in respect to retirement benefits may be materially different.
For further details see Note 29.
Impairment of goodwill and other intangible assets
Management performs an impairment test annually or more frequently if events or changes in circumstances indicate potential impairment. An impairment loss is recognized for the amount by which the carrying amount of the cash generating unit (CGU) exceeds its recoverable amount.
Management's value-in-use and fair value less cost of disposal calculations included significant judgments and assumptions. The significant judgments and assumptions associated with the value-in-use calculation were revenue growth, discount rate and long-term growth rate while for the fair value less cost of disposal calculation it was projected revenue and median peer group revenue multiple.
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The estimation of these assumptions requires significant judgment by management, as these variables feature measurement uncertainty; however, the assumptions used are consistent with the Company’s forecasts presented to the board. Therefore, management evaluates and updates the estimates as necessary, in light of conditions that affect these variables.
For further details see Note 16.
Development costs
Development costs are capitalized. Initial capitalization of costs is based on management's judgment that technological and economic feasibility is confirmed, usually when a product development project has reached a defined milestone according to an established project management model. Assumptions are made regarding the expected future cash generation or future savings of the project, discount rates and expected periods of benefits. Total software development expenditure capitalized for the financial year amounted to EUR17.1 million (EUR16.7 million for the financial year ended March 31, 2021, EUR24.7 million for the financial year ended March 31, 2020) out of the total development costs incurred of EUR43.7 million (EUR33.3 million for the financial year ended March 31, 2021, EUR53.1 million for the financial year ended March 31, 2020).
Lease term of lease contracts
The Group has made the following estimates and judgements related to the lease term of lease contracts:
a)Renewal of lease contracts with extension option
Global Blue classifies the lease contracts into the following asset classes: offices, refund points, cars, IT contracts and others.
For the lease contracts that contain an option to extend or terminate early, Global Blue is making an assessment regarding the likelihood of exercising such an option on a lease by lease basis.
b)Lease term of indefinite period contracts
Certain contracts entered into by Global Blue are for indefinite periods. Global Blue has the right to exit these contracts on a recurring basis, whereas the counterparties have no substantial termination rights. Global Blue assessed each contract for how long the underlying asset is expected to be used. Considering the underlying business needs, it has been assessed as being reasonably certain that Global Blue will not exercise its termination rights for the following years (average):
Offices: 5 years
Refund points: 5 years
Cars: 3 years
IT contracts: 5 years
Others: 3 years
For further details see Note 14.
COVID-19 Pandemic
Please refer to Note 43 for details on the impact of COVID-19.


F-36








NOTE 6    Segment information

The Company has determined the operating segments based on the reports reviewed by the Executive Committee (ExCom) for the purposes of allocating resources and assessing performance of the Group.
ExCom consists of the chief executive officer, chief financial officer, senior vice president marketing, communications & costumer value creation, senior vice president new markets, public affairs & chief operating officer Americas, senior vice president added-value payment solutions, chief operating officer south Europe, chief operating officer Asia Pacific and Central Europe, chief technology officer, general counsel & company secretary, senior vice president strategy & chief product officer, chief operating officer north & central Europe & global accounts, senior vice president operations and senior vice president & global human resources director.
Management considers the business from a product perspective; the performance of the Tax Free Shopping Technology Solutions (TFSS), and Added-Value Payment Solutions (AVPS) product groups are separately considered. A third business segment, Complementary Retail Tech Solutions (CRTS), has been established in the current financial year in conjunction with the acquisition of the ZigZag and Yocuda businesses in March, and September 2021, respectively (see Note 36).
The ExCom assesses the performance of the operating segments based on the measures of Revenue and Adjusted EBITDA at the segment level with the adjusted EBITDA assessed after non-allocated central costs.
The measures used by the ExCom to monitor the performance of the Group's operating segments do not include all costs in the IFRS consolidated income statement. Costs for central functions such as marketing, sales, technology, finance and HR, depreciation, amortization, impairment income / expense, and net finance costs are not allocated to segments. As a result, the ExCom monitors the development of EBITDA presented in the consolidated management accounts.
The segment information provided to the ExCom for the reportable segments is as follows:
For the financial year ended March 31, 2022
(EUR thousand)
NotesTFSSAVPSCRTSCentral
costs
Total
Revenue89,559 23,325 13,064  125,948 
Operating expenses (1)
(44,610)(12,538)(16,755)(61,946)(135,849)
Adjusted EBITDA44,949 10,787 (3,691)(61,946)(9,901)
Depreciation and amortization9(87,900)
Exceptional items1013,924 
Operating Loss(83,877)
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For the financial year ended March 31, 2021
(EUR thousand)
NotesTFSSAVPSCentral
costs
Total
Revenue30,826 13,870  44,696 
Operating expenses (1)
(29,034)(9,010)(46,587)(84,631)
Adjusted EBITDA1,792 4,860 (46,587)(39,935)
Depreciation and amortization9(116,318)
Exceptional items10(285,145)
Operating Loss(441,398)
For the financial year ended March 31, 2020
(EUR thousand)
NotesTFSSAVPSCentral
costs
Total
Revenue359,557 60,843  420,400 
Operating expenses (1)
(144,124)(29,003)(76,535)(249,662)
Adjusted EBITDA215,433 31,840 (76,535)170,738 
Depreciation and amortization9(113,581)
Exceptional items10(15,958)
Operating Profit41,199 

(1)Operating expenses excluding Depreciation and Amortization and Exceptional items. For the financial year ended March 31, 2022 the fixed costs amounted to EUR109.2 million (EUR74.7 million for the financial year ended March 31, 2021 and EUR158.5 million for the financial year ended March 31, 2020), comprising of personnel costs of EUR74.6 million (EUR50.8 million for the financial year ended March 31, 2021 and EUR102.4 million for the financial year ended March 31, 2020) and non-personnel costs of EUR34.6 million (EUR23.9 million for the financial year ended March 31, 2021 and EUR56.1 million for the financial year ended March 31, 2020), whereas variable costs amounted to EUR26.7 million (EUR10.3 million for the financial year ended March 31, 2021 and EUR91.1 million for the financial year ended March 31, 2020).

Revenue by geography and by segment
Revenue is generated by TFSS, AVPS and CRTS processed transactions. A geographical breakdown of revenue by key market / region is provided below:
For the financial year ended March 31, 2022
(EUR thousand)
TFSSAVPSCRTSTotal
Europe82,599 6,631 13,064 102,294 
Asia Pacific5,398 16,694 — 22,092 
Rest of the world1,562 — — 1,562 
Total89,559 23,325 13,064 125,948 
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For the financial year ended March 31, 2021
(EUR thousand)
TFSSAVPSTotal
Europe25,609 3,330 28,939 
Asia Pacific4,975 10,540 15,515 
Rest of the world242 — 242 
Total30,826 13,870 44,696 
For the financial year ended March 31, 2020
(EUR thousand)
TFSSAVPSTotal
Europe317,130 14,837 331,967 
Asia Pacific39,378 45,998 85,376 
Rest of the world3,049 3,057 
Total359,557 60,843 420,400 

Revenue by top Country
A breakdown of revenue by key market / top country is provided below:
For the financial year ended March 31, 2022
(EUR thousand)
TFSSAVPSCRTSTotal% of Total Revenue
France20,118 919 — 21,037 17 %
Italy12,912 2,421 — 15,333 12 %
United Kingdom1,838 568 13,064 15,470 12 %
Australia49 13,997 — 14,046 11 %
Switzerland2,358 85 — 2,443 %
Total37,275 17,990 13,064 68,329 54 %
For the financial year ended March 31, 2021
(EUR thousand)
TFSSAVPSTotal% of Total Revenue
Australia302 9,206 9,508 21 %
France6,128 367 6,495 15 %
Italy3,906 1,662 5,568 12 %
Switzerland594 59 653 %
Total10,930 11,294 22,224 49 %
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For the financial year ended March 31, 2020
(EUR thousand)
TFSSAVPSTotal% of Total Revenue
Italy54,693 6,505 61,198 15 %
United Kingdom51,618 1,916 53,534 13 %
Germany39,661 622 40,283 10 %
Switzerland5,053 260 5,313 %
Total151,025 9,303 160,328 39 %
There is no single external customer which accounts for more than 10% of Global Blue's revenue, for any of the years presented.
Non-current assets by Country
Even though no measure of assets by segment is reported to the ExCom, in accordance with IFRS 8, the non-current assets, excluding deferred income tax assets, by country are disclosed as follows:
As of March 31, 2022
(EUR thousand)
Intangible AssetsTangible AssetsInvestments in joint ventures and associates and other investmentsOther non-current ReceivablesTotal
Switzerland559,998 1,051 4,739 519 566,307 
Australia11,252 2,608 — 236 14,096 
Italy796 5,443 — 283 6,522 
Rest of the world11,980 18,656 1,792 11,668 44,096 
Total584,026 27,758 6,531 12,706 631,021 

As of March 31, 2021
(EUR thousand)
Intangible AssetsTangible AssetsInvestments in joint ventures and associates and other investmentsOther non-current ReceivablesTotal
Switzerland600,719 1,792 3,915 1,964 608,390 
Australia11,087 2,082 — 227 13,396 
Italy1,094 8,859 — 288 10,241 
Singapore664 3,381 — 1,003 5,048 
Rest of the world11,815 21,790 (418)9,034 42,221 
Total625,379 37,904 3,497 12,516 679,296 

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As of March 31, 2020
(EUR thousand)
Intangible AssetsTangible AssetsInvestments in joint ventures and associates and other investmentsOther non-current ReceivablesTotal
Switzerland607,589 3,351 2,791 100 613,831 
Australia11,927 2,453 — 194 14,574 
Italy1,379 10,484 — 358 12,221 
Rest of the world10,107 35,067 104 14,518 59,796 
Total631,002 51,355 2,895 15,170 700,422 


NOTE 7    Operating expenses
(EUR thousand)For the financial year ended March 31
Expenses by natureNotes202220212020
Employee benefit expenses8(92,205)(66,437)(131,886)
Depreciation and amortization9(87,900)(116,318)(113,581)
Agent costs(23,914)(5,275)(83,003)
IT costs(12,013)(9,294)(14,279)
Auditors, lawyers and consultants(12,223)(7,989)(21,885)
Advertising and promotion(1,207)(1,225)(9,018)
Travel, entertainment, office and rental cost(2,523)(1,511)(8,272)
Change in fair value of warrants4118,928 (10,856)— 
Other operating income/(expenses)3,232 (267,189)2,723 
Total(209,825)(486,094)(379,201)
For the financial year ended March 31, 2022 agent costs referring to merchant acquiring fees have increased as a consequence of the overall business recovery. In addition, they include all costs paid to carriers, representing the main operation cost of the CRTS business segment.
Auditors, lawyers and consultants include all external advisor fees, primarily related to the compliance requirements linked to the Company’s newly-listed status.
For the financial year ended March 31, 2022 the Group has benefited from grants in relation to COVID-19 offered by various countries’ governments amounting to EUR9.0 million (EUR18.3 million for the financial year ended March 31, 2021, nil for the financial year ended March 31, 2020). The grants are presented within operating expenses in the income statement as a reduction of the employee benefit expenses and other operating income/(expenses). There are no unfulfilled conditions or other contingencies related to these grants.
For the financial year ended March 31, 2021 other operating expenses correspond to charges associated with the capital reorganization and subsequent merger with FPAC.


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NOTE 8    Employee benefits expenses
(EUR thousand)For the financial year ended March 31
Employee benefits expensesNote202220212020
Salaries and bonuses(72,488)(52,413)(105,436)
Social security charges(14,138)(11,502)(21,012)
Social costs(2,592)(1,003)(2,588)
Defined benefit plans29(1,560)(1,169)(1,199)
Other personnel expenses(1,427)(350)(1,651)
Total(92,205)(66,437)(131,886)
For the financial year ended March 31, 2022 salaries and bonuses increased as grants offsetting the salaries expenses in various jurisdictions ceased to be applicable, and bonus schemes were reimplemented due to the overall business recovery.
For further details regarding key management personnel remuneration, including pension obligations and other remuneration, please refer to Note 40.

NOTE 9    Depreciation and amortization
(EUR thousand)For the financial year ended March 31
Depreciation and amortizationNotes202220212020
Depreciation of property, plant and equipment15(16,737)(19,425)(21,651)
Amortization of customer relationships(47,222)(72,752)(71,325)
Amortization of trademarks(2,237)(2,237)(2,237)
Amortization of other intangible assets(21,704)(21,904)(18,368)
Amortization of intangible assets16(71,163)(96,893)(91,930)
Total(87,900)(116,318)(113,581)
The depreciation of property, plant and equipment includes depreciation related to the Right of use assets. For further details please refer to Note 14.
The amortization of intangible assets predominantly relates to the acquisition of Global Blue by Silver Lake and Partners Group in 2012. The amortization period for customer relationships related to key accounts and national accounts acquired in 2012 ended as of July 31, 2021. The initial acquisition value of these assets was EUR335.2 million.






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NOTE 10    Exceptional items

Exceptional items consist of items which the board considers as not directly related to ordinary business operations and which are not included in the assessment of management performance and can be analyzed as follows:
(EUR thousand)For the financial year ended March 31
Exceptional itemsNotes202220212020
Business restructuring expenses(1,980)(10,340)(2,180)
Corporate restructuring expenses(3,820)(256,266)(10,303)
Monitoring fee (including Directors fee)(160)(218)(709)
Impairment(2,846)(3,866)(1,023)
Net sales of assets (loss)(23)(294)(91)
Share based payments25(5,108)(1,239)(3,288)
Change in fair value of warrants4118,928 (10,856)— 
Other exceptional items368,933 (2,066)1,636 
Total13,924 (285,145)(15,958)
Business restructuring expenses
In the current financial year business restructuring expenses correspond to expenses related to workforce reduction in several jurisdictions as a result of COVID-19.
For the financial year ended March 31, 2021 and 2020 business restructuring expenses correspond to expenses related to replacement of management positions, changing of facilities and discontinued operations.
Corporate restructuring expenses
In the current financial year, corporate restructuring expenses correspond mainly to charges incurred associated with the acquisition of Yocuda and ZigZag.
For the financial year ended March 31, 2021 and 2020 corporate restructuring expenses correspond to charges incurred associated with the capital reorganization and subsequent merger with FPAC and to legal, consultancy and advisory expenses.
Impairment
Impairment expenses relate primarily to impairment of capitalized software and other non-current financial assets, as described in Note 17; additionally for the financial year ended March 31, 2021 part of the impairment was a result of the abolition of the tax free scheme in UK.
Management tracks the tax effects of these exceptional items, alongside exceptional tax items that are further disclosed in Note 12.




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NOTE 11    Net finance costs
(EUR thousand)For the financial year ended March 31
202220212020
Finance income
Interest income on current bank deposits247 345 552 
Net foreign exchange gains on financing activities293 — 3,105 
Net foreign exchange gains on operating activities (1)
— — 
Other finance income636 2,121 1,651 
Total finance income1,176 2,466 5,309 
Finance costs
Interest expense:
- Bank borrowings (including amortization of capitalized financing fees)(22,184)(21,463)(25,554)
- Lease liabilities interest(626)(1,030)(1,308)
-Interest expenses on Non-Convertible Preferred Equity Certificates issued to 3rd Parties— (76)(170)
Net foreign exchange losses on financing activities— (280)— 
Net foreign exchange losses on operating activities (1)
(405)(1,378)(4,178)
Other finance costs(2,579)(2,203)(5,948)
Total finance costs(25,794)(26,430)(37,158)
Net finance costs(24,618)(23,964)(31,849)
        (1) Net foreign exchange gains and losses arising during the period result from the difference between the value originally recorded and the amount actually paid or received, as well as unrealized gains and losses due to the difference between the original value recorded and the value at the balance sheet date.
EUR22.2 million (EUR21.5 million for the financial year ended March 31, 2021, EUR25.6 million for the financial year ended March 31, 2020) of finance costs for the financial year ended March 31, 2022 on bank borrowings includes EUR20.4 million (EUR19.4 million for the financial year ended March 31, 2021, EUR23.3 million for the financial year ended March 31, 2020) of interest expenses, and EUR1.8 millions (EUR2.7 million for the financial year ended March 31, 2021, EUR3.8 million for the financial year ended March 31, 2020) of amortization of capitalized financing fees. For further details regarding underlying loans and borrowings, refer to Note 26.










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NOTE 12    Income tax expense
(EUR thousand)For the financial year ended March 31
Income taxNotes202220212020
Current income tax expense(6,597)(3,041)(24,389)
Adjustments in respect of current income tax of prior years(1)
4,225 (149)510 
Deferred tax benefit2816,174 34,167 16,198 
Income tax benefit / (expense) reported in the income statement13,802 30,977 (7,681)
Of which income tax benefit related to amortization of acquisition related items10,135 15,066 15,066 
Of which tax impact on exceptional items(840)3,726 1,210 
Of which exceptional income tax expense(416)(2,303)(1,341)
(1) Adjustments in respect of current income tax of prior years for the financial year ended March 31, 2022 include EUR3.9 million in respect of the use of tax losses to offset prior years’ taxable profits.
The below table reconciles the income tax calculated by applying the historical pre-COVID-19 weighted average income tax rate to the effective taxes reported in the income statement:
(EUR thousand)For the financial year ended March 31
202220212020
(Loss) / Profit before tax(108,495)(465,362)9,350 
Effective tax
Tax benefit / (expense) calculated at the historical weighted average expected tax rate of 24.00% (24.00% in FY2020/21, 24.00% in FY2019/20)26,039 111,687 (2,244)
Adjustments in respect of prior years141 (149)550 
Recognition of previously unrecognized (derecognition of previously recognized) deductible temporary differences(124)(590)1,530 
Expenses not deductible for tax purposes(4,873)(32,138)(15,882)
Current year losses not generating deferred tax assets(2,583)(11,637)— 
Effect of capital reorganization— (15,225)— 
Effect of income taxed at different tax rates(7,139)(22,668)6,250 
Deferred tax assets recognized for future tax credits— 440 1,045 
Non-taxable gain on fair value measurement1,870 — — 
Other tax items471 1,257 1,070 
Total reported effective tax benefit / (expense)13,802 30,977 (7,681)
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(EUR thousand)For the financial year ended March 31
Tax items recognized directly in other comprehensive income:Note202220212020
Tax effect on remeasurement of post-employment benefit obligations28(570)108 307 
Total tax effect(570)108 307 
The historical weighted average tax rate has been calculated based on pre-COVID-19 profits as the geographical mix of profits has changed significantly due to the pandemic.
Exceptional Income Tax Expenses
Italy
The Italian tax authorities opened a tax audit in February 2016 on Global Blue Italia S.r.l. (“Global Blue Italy”). As a result of settlement procedures initiated in 2018, a formal settlement was reached with the Italian tax authorities in relation to certain matters in April 2019. The settlement covers the findings on license fees and intercompany interest rate for the financial years ended March 31, 2014 and 2015 as well as the finding on withholding tax on license fee for the calendar years 2013 and 2014 for a total amount of EUR3.6 million which was paid in April 2019.
Subsequently, Global Blue signed another final settlement with the Italian tax authorities for an amount of EUR10.9 million which became legally binding on August 3, 2020. This settlement covers the findings on withholding tax on interests for the calendar years 2013 to 2017 and license fees and intercompany interest rate for the financial years ended March 31, 2016, 2017 and 2018, as well as withholding tax on license fees for calendar years 2015 to 2017. The amount of EUR10.9 million is payable in 16 quarterly installments. Discussions with the Italian tax authorities are ongoing with respect to their finding on withholding tax on interests and license fees for the calendar year 2018.
During the financial year ended March 31, 2022, the Company paid 4 installments related to the settlement above for a total amount of EUR2.6 million. As a result of the payments, the income tax payable relating to Italy is EUR9.8 million as of March 31, 2022 (EUR12.4 million as of March 31, 2021 and EUR13.6 million as of March 31, 2020).
Germany
Global Blue New Holdings Germany GmbH (“GBNHG”), as controlling entity, and Global Blue Deutschland GmbH (“GBD”), as controlled entity, entered into a profit and loss pooling agreement (hereinafter the “PLPA”) dated October 5, 2000, allowing the pooling of income and losses of both entities for corporate income and trade tax purposes. While the provisions of the PLPA allow the utilization of capital reserves built up at the level of GBD during the term of the PLPA for loss compensation (or for the profit transfer to GBNHG), such provisions, in light of a recent court ruling issued in April 2018, may not be permissible under German law. Even though GBD has not utilized any capital reserves as permitted by the PLPA, there is a risk that the tax authorities might challenge the effectiveness of the PLPA and, as a consequence, deny the profit and loss pooling within the German Global Blue group relating to the financial year 2019 and previous tax periods. Based on the opinion of Global Blue´s advisers, the Company recognized an uncertain tax position of EUR1.5 million as of March 31, 2022 (EUR4.1 million as of March 31, 2021 and EUR3.8 million as of March 31, 2020). The amount of the provision has been partially reversed as a result of (i) a tax audit conducted by the German tax authorities covering the financial years ending March 31, 2014, 2015 and 2016 which was closed without having challenged the position of the company and (ii) a revision of the late interest rate following a ruling issued by the German constitutional court which has declared the previous interest rate as in breach with the German constitution. An amended PLPA, from which the provisions in focus were
F-46


removed, was registered in December 2019; therefore, the risk described above is only related to historical financial years.
In January 2022, the German tax authorities issued new circulars commenting on the German royalty barrier rule which limits the deduction of royalties paid by a German taxpayer to a recipient who benefits from a preferential tax regime on IP related income. The new circulars are explicitly referring to the Swiss “mixed company” regime applicable to Global Blue in Switzerland until and including the financial year ending March 31, 2019 as being within the scope of the limitation. Although Global Blue believes there are arguments to challenge the limitation in case of a tax audit, the Company recognized an uncertain tax position for an amount of EUR2.7 million as of March 31, 2022 (nil as of March 31, 2021 and March 31, 2020). Although the new transitional tax regime applicable to Global Blue from the April 1, 2019 is not among the tax regimes referred to in the circulars, the uncertain tax position also covers the period up to and including the financial year ending March 31, 2022 due to some similarities with the previous tax regime.


NOTE 13    Earnings per share
(EUR thousand)For the financial year ended March 31
Earnings per shareNote202220212020
(Loss) / Profit from continuing operations attributable to the owners of the parent(95,235)(432,972)(3,532)
(Loss) / Profit from continuing operations attributable to the owners of the parent attributable to ordinary shares(86,692)(398,565)(3,532)
(Loss) / Profit from continuing operations attributable to the owners of the parent attributable to preference shares(8,543)(34,407)— 
Weighted average number of basic ordinary shares outstanding (thousand)179,455 169,391 168,480 
Weighted average number of basic preference shares outstanding (thousand)17,684 20,656 — 
Basic earnings per ordinary share(0.48)(2.35)(0.02)
Basic earnings per preference share(0.48)(1.67) 
(Loss) / Profit from continuing operations attributable to the owners of the parent(95,235)(432,972)(3,532)
(Loss) / Profit from continuing operations attributable to the owners of the parent attributable to ordinary shares(86,692)(398,565)(3,532)
(Loss) / Profit from continuing operations attributable to the owners of the parent attributable to preference shares(8,543)(34,407)— 
Weighted average number of diluted ordinary shares outstanding (thousand)179,455 169,391 168,480 
Weighted average number of diluted number of preference shares outstanding (thousand)17,684 20,656 — 
Diluted earnings per ordinary share(0.48)(2.35)(0.02)
Diluted earnings per preference share(0.48)(1.67) 



F-47



Comparative earnings per share (basic and diluted) were restated for the effect of the capital reorganization for comparability purposes. The average number of shares outstanding prior to the reorganization was adjusted by reflecting the exchange ratio of number of shares in the former parent entity Global Blue Group AG compared to the number of shares in Global Blue Group Holding AG.
For the calculation of the weighted average number of basic/diluted preference shares outstanding for the financial year ended March 31, 2021, preference shares are only considered after August 28, 2020.
There were no preference shares for the financial year ended March 31, 2020.
Basic
Basic earnings per share are calculated by dividing the profit or loss attributable to owners of the parent (i.e. equity shareholders of the Company) by the weighted average number of basic ordinary/preference shares outstanding at the end of the period.
For the financial year ended March 31, 2022, 5.9 million (5.9 million for the financial year ended March 31, 2021) preference shares have been excluded from the basic earnings per preference share calculation, as these shares were held by the Company and have been approved for cancellation at the General Meeting held September 15, 2021. The preference shares have been cancelled in December 2021.
Diluted
Diluted earnings per share are calculated by dividing the profit or loss attributable to owners of the parent (i.e. equity shareholders of the Company) by the weighted average number of diluted ordinary/preference shares outstanding at the end of the period.
The Company has excluded 9.7 million (8.9 million for the financial year ended March 31, 2021, nil for the financial year ended March 31, 2020) ordinary shares from the diluted earnings per ordinary share calculation, as the impact of the shares are considered anti-dilutive for the period ending March 31, 2022. The ordinary shares relate to share-based payments plans and are potentially dilutive instruments. At each of the reporting periods they had an anti-dilutive effect due to the reported loss.
The 30,735,950 outstanding Warrants as of March 31, 2022 and March 31, 2021 are considered as anti-dilutive. There were no outstanding Warrants for the financial year ended March 31, 2020.

NOTE 14    Leases
Right of use assets recognized within Property, plant and equipment are comprised of the following:
(EUR thousand)As of March 31
Right of use assets202220212020
Offices9,923 13,469 16,252 
Refund points6,308 10,509 14,889 
IT contracts3,027 4,487 6,416 
Others1,680 2,065 2,852 
Total Right of use assets20,938 30,530 40,409 
As of March 31, 2022, the lease term of office premises in a single jurisdiction has been modified due to the local impact of the COVID-19 pandemic, resulting in a shorter lease term than originally assessed.
F-48


Movements during the period of Right of use assets are the following:
(EUR thousand)As of March 31
Movement of Right of use assets202220212020
Opening balance as of April 130,530 40,409 45,078 
New contracts2,523 2,192 12,111 
Modifications1,017 2,350 73 
Depreciation(12,975)(14,649)(16,349)
Exchange differences(157)228 (504)
Closing balance as of March 3120,938 30,530 40,409 
Lease liabilities recognized within Other non-current financial liabilities and Other current liabilities are the following:
(EUR thousand)As of March 31
Lease liabilitiesNotes202220212020
Current3210,538 12,578 14,001 
Non-current2711,319 19,122 27,750 
Total Lease liabilities21,857 31,700 41,751 

Movements during the period of Lease liabilities are the following:
(EUR thousand)As of March 31
Movement of Lease liabilities202220212020
Opening balance as of April 131,700 41,751 46,133 
New contracts2,525 2,176 11,400 
Modifications1,058 2,325 55 
Cash outflow(14,001)(16,061)(16,573)
Other non-cash outflows— — (137)
Interest expense (included in finance costs)626 1,030 1,308 
Exchange differences(51)479 (435)
Closing balance as of March 3121,857 31,700 41,751 
The contractual duration of the lease liabilities is the following:
(EUR thousand)As of March 31
Contractual maturities of financial liabilities202220212020
Less than 2 years16,345 21,358 25,315 
Between 2 and 5 years5,370 9,661 14,672 
More than 5 years142 681 1,764 
Total21,857 31,700 41,751 
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Amounts recognized in the income statement related to leases are the following:
(EUR thousand)For the financial year ended March 31
Depreciation charge of right of use assets202220212020
Offices4,534 4,424 4,523 
Refund points5,046 6,511 8,139 
IT contracts2,147 2,253 2,071 
Others1,248 1,461 1,616 
Total Depreciation charge of right of use assets12,975 14,649 16,349 
(EUR thousand)For the financial year ended March 31
Other lease-related expenses202220212020
Expense relating to short-term leases (included in Operating expenses)943 646 2,650 
Expense relating to leases of low-value assets that are not short-term leases (included in Operating expenses)88 98 106 
Expense relating to variable lease payments not included in lease liabilities (included in Other expenses)2,421 3,478 6,997 
Total Other lease-related expenses3,452 4,222 9,753 
For the financial year ended March 31, 2022 the Group has received office rental concessions in various countries as a direct consequence of the COVID-19 pandemic amounting to EUR3.4 million (EUR5.1 million for the financial year ended March 31, 2021 and nil for the financial year ended March 31, 2020). The concessions are presented within Operating expenses in the income statement as a reduction of the related expense that they are intended to compensate.

NOTE 15    Property, plant and equipment
The below schedules represent the movements in property, plant and equipment for each respective year presented. The movement tables exclude the movements of right of use assets, which are presented and detailed in Note 14.
(EUR thousand)
Machinery, Equipment and ComputersLeasehold ImprovementsTotal
Cost
Opening balance as of April 1, 202127,602 5,590 33,192 
Additions3,234 58 3,292 
Disposals(2,540)(696)(3,236)
Reclassifications128 (96)32 
Exchange differences70 (10)60 
Closing balance as of March 31, 202228,494 4,846 33,340 
Accumulated depreciation and impairment
Opening balance as of April 1, 2021(21,990)(3,828)(25,818)
Depreciation charge for the year(3,246)(516)(3,762)
Impairment charge for the year(15)— (15)
Disposals2,497 686 3,183 
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Reclassifications(128)96 (32)
Exchange differences(90)14 (76)
Closing balance as of March 31, 2022(22,972)(3,548)(26,520)
Net book value as of March 31, 20225,522 1,298 6,820 
(EUR thousand)
Machinery, Equipment and ComputersLeasehold ImprovementsTotal
Cost
Opening balance as of April 1, 202029,850 5,511 35,361 
Acquisition of subsidiaries23 — 23 
Additions1,086 401 1,487 
Disposals(3,582)(288)(3,870)
Reclassifications(48)(47)
Exchange differences273 (35)238 
Closing balance as of March 31, 202127,602 5,590 33,192 
Accumulated depreciation and impairment
Opening balance as of April 1, 2020(20,966)(3,449)(24,415)
Depreciation charge for the year(4,235)(541)(4,776)
Impairment charge for the year(116)(63)(179)
Disposals3,447 195 3,642 
Reclassifications48 (1)47 
Exchange differences(168)31 (137)
Closing balance as of March 31, 2021(21,990)(3,828)(25,818)
Net book value as of March 31, 20215,612 1,762 7,374 
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(EUR thousand)
Machinery, Equipment and ComputersLeasehold ImprovementsTotal
Cost
Opening balance as of April 1, 201925,772 4,309 30,081 
Additions4,828 722 5,550 
Disposals(791)(48)(839)
Reclassifications657 549 1,206 
Exchange differences(616)(21)(637)
Closing balance as of March 31, 202029,850 5,511 35,361 
Accumulated depreciation and impairment
Opening balance as of April 1, 2019(16,598)(2,348)(18,946)
Depreciation charge for the year(4,720)(581)(5,301)
Disposals650 31 681 
Reclassifications(668)(552)(1,220)
Exchange differences370 371 
Closing balance as of March 31, 2020(20,966)(3,449)(24,415)
Net book value as of March 31, 20208,884 2,062 10,946 
(EUR thousand)As of March 31
Cost202220212020
Machinery, equipment and computers28,494 27,602 29,850 
Leasehold improvements4,846 5,590 5,511 
Right of use assets66,174 66,383 56,758 
Total Cost99,514 99,575 92,119 
Accumulated depreciation and impairment
Machinery, equipment and computers(22,972)(21,990)(20,966)
Leasehold improvements(3,548)(3,828)(3,449)
Right of use assets(45,236)(35,853)(16,349)
Total Accumulated depreciation and impairment(71,756)(61,671)(40,764)
Total Property, plant and equipment27,758 37,904 51,355 








F-52



NOTE 16    Intangible assets
(EUR thousand)
GoodwillTrademarksCustomer relationshipsOther intangible assetsSoftwareTotal
Opening balance as of April 1, 2021477,865 45,974 667,697 9,724 125,810 1,327,070 
Acquisition of subsidiaries7,829 — — — 1,236 9,065 
Purchases— — 1,331 418 17,093 18,842 
Disposals— — — (7)(926)(933)
Reclassifications— — — 95 (95)— 
Exchange differences1,991 51 117 17 1,106 3,282 
Accumulated acquisition values487,685 46,025 669,145 10,247 144,224 1,357,326 
Opening balance as of April 1, 2021 (19,387)(606,140)(7,338)(62,891)(695,756)
Amortization— (2,237)(47,222)(1,024)(20,680)(71,163)
Disposals— — — 468 475 
Exchange differences— — (41)(813)(846)
Accumulated amortization (21,624)(653,403)(8,347)(83,916)(767,290)
Opening balance as of April 1, 2021(1,975)  (498)(3,462)(5,935)
Impairment— — — — (543)(543)
Reversal of impairment— — — — 95 95 
Disposals— — — — 458 458 
Exchange differences(88)— — — (85)
Accumulated impairment(2,063)  (498)(3,449)(6,010)
Net book value as of March 31, 2022485,622 24,401 15,742 1,402 56,859 584,026 

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(EUR thousand)
GoodwillTrademarksCustomer relationshipsOther int. assetsSoftwareTotal
Opening balance as of April 1, 2020411,538 45,795 666,021 9,240 101,908 1,234,502 
Acquisition of subsidiaries63,776 — — 5,223 69,000 
Purchases— — 1,892 1,177 16,670 19,739 
Disposals— — (634)(895)(1,430)(2,959)
Exchange differences2,551 179 418 201 3,439 6,788 
Accumulated acquisition values477,865 45,974 667,697 9,724 125,810 1,327,070 
Opening balance as of April 1, 2020 (17,150)(533,549)(7,277)(40,425)(598,401)
Amortization— (2,237)(72,752)(855)(21,049)(96,893)
Disposals— — 256 864 947 2,067 
Exchange differences— — (95)(70)(2,364)(2,529)
Accumulated amortization (19,387)(606,140)(7,338)(62,891)(695,756)
Opening balance as of April 1, 2020(2,027)  (498)(2,574)(5,099)
Impairment— — (356)— (874)(1,230)
Disposals— — 356 — — 356 
Exchange differences52 — — — (14)38 
Accumulated impairment(1,975)  (498)(3,462)(5,935)
Net book value as of March 31, 2021475,890 26,587 61,557 1,888 59,457 625,379 
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(EUR thousand)
GoodwillTrademarksCustomer relationshipsOther int. assetsSoftwareTotal
Opening balance as of April 1, 2019413,499 45,941 660,325 7,999 81,024 1,208,788 
Purchases— — 6,059 1,406 24,716 32,181 
Disposals— — — (11)(762)(773)
Reclassifications— — — 17 (3)14 
Exchange differences(1,961)(146)(363)(171)(3,067)(5,708)
Accumulated acquisition values411,538 45,795 666,021 9,240 101,908 1,234,502 
Opening balance as of April 1, 2019 (14,913)(462,288)(6,166)(25,641)(509,008)
Amortization— (2,237)(71,325)(1,203)(17,165)(91,930)
Disposals— — — 10 586 596 
Adjustments due to changes in accounting policies— — (2)— — (2)
Exchange differences— — 66 82 1,795 1,943 
Accumulated amortization (17,150)(533,549)(7,277)(40,425)(598,401)
Opening balance as of April 1, 2019(2,109)  (498)(1,551)(4,158)
Impairment— — — — (1,023)(1,023)
Exchange differences82 — — — — 82 
Accumulated impairment(2,027)  (498)(2,574)(5,099)
Net book value as of March 31, 2020409,511 28,645 132,472 1,465 58,909 631,002 

Goodwill
Management reviews the business performance from a product perspective. TFSS, AVPS and CRTS have been identified as the main product groups and the Group's operating segments. Goodwill is monitored by management at the operating segment level for TFSS and AVPS, and at the ZigZag and Yocuda businesses level for CRTS. The following is a summary of goodwill allocation for each operating segment / business:
(EUR thousand)As of March 31
Goodwill202220212020
TFSS361,879 361,470 360,311 
AVPS51,271 50,497 49,200 
ZigZag64,540 63,923 — 
Yocuda7,932 — — 
Total485,622 475,890 409,511 


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TFSS and AVPS
The recoverable amount of the Cash Generating Units (CGU) has been determined based on value-in-use calculations. These calculations use pre-tax cash flow projections based on management’s current view at the time of the analysis. Cash flows beyond the 5-years period are extrapolated using an estimated growth rate stated below.
In determining the forecasts for TFSS and AVPS CGUs over the 5-years period within the value-in-use calculation, we applied estimated recovery percentages against actual revenues achieved during the pre-COVID-19 period (January to December 2019), as opposed to utilizing the growth rates of the past two fiscal years.
The key assumptions used for the value-in-use calculations are as follows:
Pre-tax discount rate of 8.66% (7.79% as of March 31, 2021, 9.91% as of March 31, 2020), for both CGU´s.
For the purpose of the goodwill impairment test, the Group assumed a COVID-19 impact on near-term industry volumes, followed by a recovery. In particular, based on a combination of internal and external data such as airline industry reports, a near-total recovery to pre-COVID-19 revenue levels was assumed for the last quarter of the financial year ending March 31, 2024, with an assumed average growth rate of 11.4% in the subsequent three financial years.
When considering the severity and duration of the assumptions for the first two financial years after March 31, 2022, the Company considered historical travel disruptions (e.g., natural disasters, terrorist attacks, civil unrest, and public health issues like SARS and MERS), as well as the information available regarding the impact of COVID-19.
In all historical disruptions, growth resumed and revenues recovered to pre-disruption levels, as a result of a normalization of travel demand and longer-term structural growth drivers. In these prior travel disruptions, the recovery usually occurred within months or quarters. In recognition that the COVID-19 pandemic is more severe than these precedents, management assumed both a longer recovery period (i.e., more than one year) and a larger impact to near-term cash flows as compared with these precedents.
After the business plan period, an assumed long-term growth rate of 2% has been applied, which is identical to the one applied as of March 31, 2021, and as of March 31, 2020.
Though the TFSS and AVPS segments offer different solutions, the underlying driver of both is international travel and extra-regional transactions. As such, the same key assumptions have been applied to both CGUs.
As of March 31, 2022, and with respect to the TFSS segment, the headroom was EUR1,441.8 million, with the percentage by which the TFSS recoverable amount exceeded the carrying value being 476%. With respect to the AVPS segment, the headroom was EUR231.3 million, with the percentage by which the AVPS recoverable amount exceeded the carrying value being 444%.
The calculations and the cash flow projections are stress-tested using a sensitivity analysis; such analysis is a key element when there are changes to the circumstances, such as the ongoing impact of COVID-19. Changes of the parameters, including, a 30% increase in the discount rate, or a 30% reduction in the Debt-Free Cash Flow (“DFCF”) over the five-year period or no revenue for the fiscal year ending March 31, 2023, would not result in an impairment given the headroom. The directors and management have considered and assessed reasonably possible changes for other key assumptions and have not identified any instances that could cause the carrying amount of either the TFSS or the AVPS CGUs to exceed their recoverable amounts.
CRTS
Goodwill allocated in total to CRTS amounts to EUR72.5 million. Management has identified two CGUs, namely ZigZag and Yocuda, with corresponding goodwill of EUR64.5 million and EUR7.9 million respectively. As the goodwill attributed to Yocuda represents less than 2% of the total Group goodwill, only information relating to ZigZag is presented below. Nevertheless, similar to the TFSS and AVPS cases, the directors and management have
F-56


considered and assessed reasonably possible changes for key assumptions and have not identified any instances that could cause the carrying amount of the Yocuda CGU to exceed its recoverable amount.
ZigZag
In the case of ZigZag, the recoverable amount of the CGU has been assessed based on the fair value less cost of disposal of the underlying assets. This has been determined based on a market approach utilizing 2022 and 2021 trading multiples of comparable companies, calculated as enterprise value divided by projected 2022 revenue based on recent private transactions. Given the business profile of ZigZag, management considered comparable companies to be those with exposure to eCommerce and logistics, with a high growth profile and of a similar size.
Taking into consideration that ZigZag is a start-up operating at a loss until March 31, 2022, management deemed the revenue multiple as the key valuation metric. Adjusted EBITDA and net income multiples were not considered, given (i) ZigZag is a start-up operating at a loss as at March 31, 2022 and (ii) several of the peers are expected to be similarly operating at a loss.
The implied median 2022 revenue multiple for the peer group of ZigZag is approximately 5.8x (when the agreed valuation of ZigZag upon acquisition, including the earn-out, implied, when divided by its then projected 2021 revenue, a revenue multiple of approximately 4x), when the values for the peer group ranged from 4.6x to 14.7x, resulting in a derived fair value less cost of disposal that exceeded the carrying amount by EUR79.4 million, with the percentage by which the ZigZag recoverable amount exceeded the carrying value being 217%.
The sensitivity analysis for ZigZag showed that the recoverable amount would equate to the carrying amount of ZigZag if the 2022 revenue projections or comparable peer revenue multiple would be decreased by approximately 50% or became 2.6x, respectively. Apart from what is disclosed above, the directors and management have considered and assessed reasonably possible changes in assumptions, and have not identified any instances that could cause the carrying amount of the ZigZag CGU to exceed its recoverable amount.
Trademarks
Trademarks are classified as intangible assets either with a definite or indefinite useful life.
As part of business combinations in 2012, when Silver Lake and Partners Group acquired Global Blue Group and in 2016, when Global Blue acquired Currency Select, new intangibles were identified and defined as trademarks. The fair value of trademarks was determined by calculating their value-in-use with the "Relief from Royalty" method. The assets will be fully amortized by July 2032.
No impairment tests have been performed for trademarks as there were no impairment indicators identified.
Customer Relationships
As part of business combinations in 2012 and 2016 new intangibles were identified and collectively defined as customer relationship contracts. The customer relationships have been split across the operating segments as follows:
(EUR thousand)As of March 31
Customer relationships202220212020PPA initial valuation
TFSS10,562 53,135 117,479 610,789 
AVPS2,112 3,698 8,090 44,256 
Total12,674 56,833 125,569 655,045 
No impairment tests have been performed for customer relationships as there were no impairment indicators identified.
F-57


TFSS and AVPS Customer relationships contain different types of customers, categorized based on revenue and footprint or services offered. The expected economic life for the customer relationship contracts is between 9 and 20.5 years, driven by these varying types of customer relationships within the TFSS and AVPS operating segments. These will be fully amortized by September 2036.

Other intangible assets
Other intangibles include licenses acquired and software purchased from external parties.
Software
Software consists of IT software internally developed for TFSS and AVPS businesses, the platform software, that has been acquired in respect of the Currency Select acquisition in the financial year ended March 31, 2016 with an initial fair value of EUR17.9 million and CRTS software, that has been acquired in respect of the ZigZag and Yocuda acquisitions in the financial years ended March 31, 2021 and March 31, 2022, respectively, with an initial fair value of EUR5.2 million and EUR1.2 million, respectively. Both platforms are being amortized over a 5-year period.

NOTE 17    Other non-current financial assets
(EUR thousand)As of March 31
Other non-current financial assets202220212020
Opening balance as of April 112,516 15,170 12,703 
Additions3,759 265 4,106 
Repayments(688)(2,169)(2,867)
Share of joint venture losses on loan receivable(562)(907)(1,390)
Impairment charge of the year(2,390) — 
Increase in loans to joint venture— — 2,850 
Other— (121)121 
Exchange differences71 278 (353)
Closing balance as of March 3112,706 12,516 15,170 
EUR2.6 million (EUR2.5 million as of March 31, 2021, EUR2.0 million as of March 31, 2020) of the other non-current assets is related to a receivable from an insurance company related to a pension plan in Sweden. This receivable does not meet the definition of a pension plan asset. The pension plan is denominated in SEK. Payments commenced in 2019 with a second payment stream starting in 2023 and lasting for 10 years. This receivable is revalued at market value.
EUR2.4 million (nil as of March 31, 2021, and as of March 31, 2020) impairment charge has been recognized in respect of long term receivables from Cash Paris Tax Refund in operating expenses in the income statement.
Furthermore, a major amount of the other non-current assets is related to rental agreements on different facilities and deposits paid. The fair value of other non-current receivables does not differ significantly from their book value.


F-58





NOTE 18    Financial instruments by category
The table below details the financial instruments as of March 31, 2022:
As of March 31, 2022
(EUR thousand)
Assets as per statement of financial positionAt amortized costAt FVOCITotal
Other investments— 3,881 3,881 
Other non-current financial receivables12,706 — 12,706 
Trade receivables100,469 — 100,469 
Other current receivables (1)
14,049 — 14,049 
Cash and cash equivalents51,690 — 51,690 
Balance as of March 31, 2022178,914 3,881 182,795 
(1) excluding other non-financial receivables
As of March 31, 2022
(EUR thousand)
Liabilities as per statement of financial positionAt amortized costAt FVPLTotal
Loans and borrowings723,230 — 723,230 
Warrant liabilities— 12,051 12,051 
Other non-current financial liabilities14,286 15,419 29,705 
Trade payables166,103 — 166,103 
Other current liabilities (1)
25,965 356 26,321 
Accrued liabilities (1)
28,497 — 28,497 
Balance as of March 31, 2022958,081 27,826 985,907 
(1) excluding other non-financial liabilities
The table below details the financial instruments as of March 31, 2021:
As of March 31, 2021
(EUR thousand)
Assets as per statement of financial positionAt amortized costAt FVPLTotal
Other investments— 753 753 
Other non-current financial receivables12,516 — 12,516 
Trade receivables31,324 — 31,324 
Other current receivables (1)
12,044 231 12,275 
Cash and cash equivalents182,783 — 182,783 
Balance as of March 31, 2021238,667 984 239,651 
(1) excluding other non-financial receivables

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As of March 31, 2021
(EUR thousand)
Liabilities as per statement of financial positionAt amortized costAt FVPLTotal
Loans and borrowings720,745 — 720,745 
Other non-current financial liabilities22,048 7,423 29,471 
Warrant liabilities— 30,979 30,979 
Trade payables147,477 — 147,477 
Other current liabilities (1)
24,376 9,618 33,994 
Accrued liabilities (1)
32,589 — 32,589 
Balance as at March 31, 2021947,235 48,020 995,255 
(1) excluding other non-financial liabilities
The table below details the financial instruments as of March 31, 2020:
As of March 31, 2020
(EUR thousand)
Assets as per statement of financial positionAt amortized costAt FVPLTotal
Other investments— 
Other non-current financial receivables15,170 — 15,170 
Trade receivables141,306 — 141,306 
Other current receivables (1)
8,100 742 8,842 
Cash and cash equivalents226,139 — 226,139 
Balance as at March 31, 2020390,715 745 391,460 
(1) excluding other non-financial receivables
As of March 31, 2020
(EUR thousand)
Liabilities as per statement of financial positionAt amortized costTotal
Loans and borrowings625,677 625,677 
Other non-current financial liabilities29,753 29,753 
Trade payables237,319 237,319 
Other current liabilities (1)
37,821 37,821 
Accrued liabilities (1)
37,277 37,277 
Balance as of March 31, 2020967,847 967,847 
(1) excluding other non-financial liabilities






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NOTE 19    Trade receivables
The tables below details the trade receivables balances as of March 31, 2022 and the previous two financial years:
As of March 31, 2022
(EUR thousand)
Trade receivablesRetailersAuthoritiesOtherTotal
Nominal value of outstanding trade receivables73,969 24,815 3,813 102,597 
Less: Loss allowance(1,864)— (264)(2,128)
Total72,105 24,815 3,549 100,469 
(EUR thousand)
Age analysis of net trade receivables per classRetailersAuthoritiesOtherTotal
Trade receivables not yet due61,878 24,532 1,966 88,376 
Trade receivables overdue:
Up to 3 months8,889 274 1,503 10,666 
3 months - 6 months744 — 39 783 
More than 6 months594 41 644 
Total72,105 24,815 3,549 100,469 
March 31, 2021
(EUR thousand)
Trade receivablesRetailersAuthoritiesOtherTotal
Nominal value of outstanding trade receivables26,938 3,115 5,388 35,441 
Less: Loss allowance(3,454)(258)(405)(4,117)
Total23,484 2,857 4,983 31,324 
(EUR thousand)
Age analysis of net trade receivables per classRetailersAuthoritiesOtherTotal
Trade receivables not yet due20,329 898 3,550 24,777 
Trade receivables overdue:
Up to 3 months2,264 1,184 996 4,444 
3 months - 6 months451 775 16 1,242 
More than 6 months440 — 421 861 
Total23,484 2,857 4,983 31,324 
March 31, 2020
(EUR thousand)
Trade receivablesRetailersAuthoritiesOtherTotal
Nominal value of outstanding trade receivables103,930 22,864 19,213 146,007 
Less: Loss allowance(3,013)(141)(1,547)(4,701)
Total100,917 22,723 17,666 141,306 
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(EUR thousand)
Age analysis of net trade receivables per classRetailersAuthoritiesOtherTotal
Trade receivables not yet due67,275 14,644 7,300 89,219 
Trade receivables overdue:
Up to 3 months28,947 7,662 6,800 43,409 
3 months - 6 months3,335 269 944 4,548 
More than 6 months1,360 148 2,622 4,130 
Total100,917 22,723 17,666 141,306 
Trade receivables overdue relate to a number of independent customers for whom there is no recent history of defaults.
The fair value of trade receivables approximates the carrying amount.
The table below details the movements of the expected credit losses of trade receivables:
(EUR thousand)
Movements of the expected credit losses of trade receivables202220212020
Opening balance as of April 1(4,117)(4,701)(3,575)
Income statement charge for the year(515)(1,447)(2,306)
Write-offs860 1,040 184 
Reversal of unused amounts1,563 869 913 
Exchange differences81 122 83 
Closing balance as of March 31(2,128)(4,117)(4,701)
The recognition and release of expected credit losses for impaired trade receivables have been included in operating expenses in the income statement. Amounts charged to the allowance account are generally written off when there is no expectation of recovering additional cash. The maximum exposure to credit risk at the reporting date is the carrying value of trade receivables and it is managed by each business unit based on an extensive credit rating scorecard and individual credit limits are defined in accordance with this assessment.

NOTE 20    Other current receivables
(EUR thousand)As of March 31
Other current receivables202220212020
Input VAT9,541 16,375 23,395 
DCC receivables7,763 3,873 4,340 
Advances and deposits3,482 2,286 2,591 
Withholding taxes2,247 2,818 2,265 
Others1,075 2,507 1,911 
Government grants1,726 3,609 — 
Total25,834 31,468 34,502 
During the financial year ended March 31, 2022, the Group has received payments in respect of claimed VAT refunds in Spain and Italy related to previous financial years.
DCC receivables as of March 31, 2022 include acquirer settlements (financial institutions that process credit or debit card payments on behalf of a merchant) for which cash was not yet received at year end.
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Government grants both as of March 31, 2022, and March 2021 mostly comprise of COVID-19 relief measures. For further details please refer to Note 43.

NOTE 21    Prepaid expenses
(EUR thousand)As of March 31
Prepaid expenses202220212020
Insurance costs422 1,428 2,052 
Office and IT-related expenses3,803 3,032 3,013 
Contracts with customers733 132 1,586 
Other prepaid expenses678 779 1,268 
Total5,636 5,371 7,919 

NOTE 22    Cash and cash equivalents
Cash and cash equivalents consist of cash and bank accounts and are payable on demand. The bank accounts earn interest at various rates which differ by account. The deposits consist of highly liquid money market instruments, with withdrawal periods of no more than 3 months.
(EUR thousand)As of March 31
Cash and cash equivalents202220212020
Deposits3,438 63,036 84,884 
Cash and bank balances48,252 119,747 141,255 
Total51,690 182,783 226,139 
The fair value of cash and cash equivalents approximates its carrying value due to its short term nature.
Please refer to Note 26 related to the pledge of cash on hand.












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NOTE 23    Issued capital and reserves
Number of shares authorized and issued
For the financial year ended March 31
202220212020
Ordinary sharesPreference sharesTotalOrdinary
shares
Preference sharesTotalOrdinary
shares
Opening balance at April 1187,534,962 23,717,989 211,252,951 40,000,000 — 40,000,000 40,000,000 
Effects of the capital reorganization on Aug 28, 2020— — — 127,824,796 23,717,989 151,542,785 — 
Issuance of share capital— — — 5,929,477 — 5,929,477 — 
Conversion of preference shares into ordinary shares— — — — (5,929,477)(5,929,477)— 
Assign the preference shares to ListCo.— — — — 5,929,477 5,929,477 — 
Issuance of share capital (February 2021)— — — 7,000,000 — 7,000,000 — 
Issuance of share capital (March 2021)— — — 6,666,665 — 6,666,665 — 
Issuance of share capital (September 2021)5,000,000 — 5,000,000 — — — — 
Exercises of warrants— — — 114,024 — 114,024 — 
Cancellation of preference shares— (5,929,477)(5,929,477)  —  
Closing balance at March 31192,534,962 17,788,512 210,323,474 187,534,962 23,717,989 211,252,951 40,000,000 
During the financial year ended March 31, 2022, 5,000,000 ordinary shares were issued in the parent company and held as treasury shares by Global Blue Group II GmbH solely to be issued to management in connection with the approved Management Incentive Plans.
During the financial year ended March 31, 2022, 5,929,477 preference shares were cancelled in the parent company and the reduction amount was allocated to the share premium.
During the financial year ended March 31, 2021, 151,542,785 ordinary and preference shares were issued in connection with the capital reorganization that took place on August 28, 2020.
During the financial year ended March 31, 2021, the Company issued 5,929,477 ordinary shares to existing investors in exchange for held preference shares. These shares were held by the Company with the intention to cancel at the next General Meeting.
During the financial year ended March 31, 2021, 7,000,000 ordinary shares were issued in the parent company and held as treasury shares by Global Blue Group II GmbH solely to be issued to management in connection with the approved Management Incentive Plans.
During the financial year ended March 31, 2021, 6,666,665 ordinary shares were issued to buy ZigZag Global, a leading e-commerce returns SaaS platform.
During the financial year ended March 31, 2021, 114,024 Public Warrants were exercised at a 1:1 equivalent to ordinary shares. Please refer to Note 41 for further details.
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There were no changes in the number of the shares authorized and issued during the financial year ended March 31, 2020.
Treasury shares
For the financial year ended March 31, 2022
Treasury sharesNumber of sharesValue (EUR thousand)
Ordinary sharesPreference sharesTotalOrdinary
shares
Preference sharesTotal
Opening balance as of April 1, 20218,051,569 138,846 8,190,415 (8,877)(1,246)(10,123)
Conversion of shares34,711 (34,711)— (366)366 — 
Acquisition of treasury shares (September 2021)5,000,000 — 5,000,000 (46)— (46)
Acquisition of treasury shares (January 2022)1,217 236 1,453 (9)(2)(11)
Vested RSA shares March 2022(92,479)— (92,479)— 
Closing balance as of March 31, 202212,995,018 104,371 13,099,389 (9,297)(882)(10,179)
During the financial year ended March 31, 2022, 1,453 ordinary and preference shares were acquired from a former board member and held as treasury shares by Global Blue Group II GmbH, while 92,479 ordinary shares were vested and transferred to the employees under the Company’s Restricted Share Award program. The shares were transferred out of the treasury shares held in custody of Global Blue Group II GmbH.

For the financial year ended March 31, 2021
Treasury sharesNumber of sharesValue (EUR thousand)
Ordinary sharesPreference sharesTotalOrdinary
shares
Preference sharesTotal
Opening balance as of April 1, 2020      
Acquisition of treasury shares as at 28 August 20201,051,569 138,846 1,190,415 (8,812)(1,246)(10,058)
Acquisition of treasury shares post-merger with FPAC7,000,000 — 7,000,000 (65)— (65)
Closing balance as of March 31, 20218,051,569 138,846 8,190,415 (8,877)(1,246)(10,123)
During the financial year ended March 31, 2021, 1,190.415 ordinary and preference treasury shares were acquired in connection with the capital reorganization that took place on August 28, 2020.
During the financial year ended March 31, 2021, 7,000,000 ordinary shares were issued in the parent company and held as treasury shares by Global Blue Group II GmbH solely to be issued to management in connection with the approved Management Incentive Plans.
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There were no treasury shares transactions in the financial year ended March 31, 2020.

NOTE 24    Non-controlling interests
Non-controlling interests represent the participating interests of third parties in the Group's equity and are comprised of the following Group entities:
(EUR thousand)As of March 31
Non-controlling interests202220212020
Global Blue TFS Japan Co Ltd3,180 3,969 4,873 
Global Blue Lebanon SAL299 472 714 
Global Blue Touristik Hizmetler A.Ş.713 1,234 1,917 
Global Blue Management & Co S.C.A.— — (508)
Global Blue Russia AO1,153 581 833 
Global Blue Russia Holdings B.V.349 320 325 
Global Blue Cross Border SA— 203 222 
Global Blue Pazarlama Destek ve Teknoloji Hizmetleri A.S38 — — 
Total Non-controlling interests5,732 6,779 8,376 
Summarized financial information on subsidiaries with material non-controlling interest
Set out below is the summarized financial information for each subsidiary that has a non-controlling interest that is material for the Group.
(EUR thousand)
Global Blue
TFS Japan Co. Ltd.
Global Blue Turistik Hizmetler A.Ş.
As of March 31
202220212020202220212020
Current
Assets4,102 4,308 13,513 4,724 2,821 6,386 
Liabilities10,331 10,841 19,978 4,174 2,134 5,498 
Total current net assets (liabilities)(6,229)(6,533)(6,465)550 687 888 
Non- current
Assets12,712 14,630 16,404 1,150 1,118 1,239 
Liabilities— — 592 630 512 
Total non-current net assets (liabilities)12,712 14,626 16,404 558 488 727 
Net assets6,483 8,093 9,939 1,108 1,175 1,615 

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(EUR thousand)
Global Blue
TFS Japan Co. Ltd.
Global Blue Turistik Hizmetler A.Ş.
For the financial year ended March 31
202220212020202220212020
Revenue3,384 3,084 20,375 3,452 1,326 5,525 
Profit / (Loss) for the year from continuing operations(1,320)(1,140)8,120 2,067 267 2,371 

(EUR thousand)
Global Blue TFS Japan Co. Ltd.Global Blue Turistik Hizmetler A.Ş.
For the financial year ended March 31
202220212020202220212020
Net increase (decrease) in cash and cash equivalents(23)(7,851)8,709 721 (1,034)1,248 

NOTE 25    Share-based Payments and Non-Convertible Equity Certificates

Share Based payments and Non-convertible Equity Certificates settled with IPO
Management Equity Plan
March 31, 2020
The first level management ("Executive Committee") and selected first and second level management ("Senior Management") of the Group were offered to participate in management share plans, allowing the members of these plans to invest in the equity of the Group. The Executive Committee were offered to invest into Global Blue Management and Co S.C.A. The senior managers were offered to invest through the Global Blue Equity Plan Employee Trust (‘the Trust’). Under both plans, the price paid for the shares equaled the grant date fair value of the share. The managers’ share plans were fully vested and were cash-settled share-based payment arrangements in the scope of IFRS 2 "Share-based payment" due to the terms and conditions of the plan.
March 31, 2021
As of August 28, 2020, as part of the Group capital reorganization and merger with FPAC, the Management Equity Plan (MEP) ceased to exist. The movement in the share-based payment liability during the period is reflected below:
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(EUR thousand)
SBP2021
Opening balance as of April 17,396 
Valuation up to August 27974 
SBP value as of August 278,370 
Expense recognized in the profit and loss upon capital reorganization58,744 
SBP value as of August 2867,114 
Cash settlements upon reorganization(29,333)
Conversion upon reorganization of remaining SBP liability to equity at FV(37,781)
Closing balance as of March 31, 2021 
NC-PECs
The NC-PECs were part of the management investment and incentive plan put in place during the 2012 Leveraged Buy-Out (“LBO”).
As of August 28, 2020, as part of the Group capital reorganization and merger with FPAC, the NC-PECs ceased to exist. The NC-PECs were liability classified as they were cash-settled. Prior to conversion into shares of the Company during the IPO, the NC-PEC’s were revalued according to IFRS 2 as at the conversion date and reclassified in equity upon conversion from a cash-settled plan to an equity-settled plan.
The movement in the NC-PECs liability is reflected below:
(EUR thousand)For the financial year ended March 31
NC-PECs20212020
Nominal value including accrued interest on NC-PECs issued at the beginning of the year1,920 1,750 
Mark-to-market fair value charge(138)— 
Accrued interests on NC-PECs79 (5)
Transfer to equity(1,861)— 
Reclassifications— 175 
Total value of NC-PECs direct investment 1,920 
Value at the beginning of the year2,971 2,744 
Accrued interest120 227 
Derecognition of residual amount to profit and loss(101)— 
Transfer to equity(2,990)— 
Reclassifications— — 
Interest bearing obligations towards senior management of Global Blue Group 2,971 
Total value of NC-PECs including accrued interest 4,891 
(Thousand of units)For the financial year ended March 31
NC-PECs20212020
NC-PECs issued at the beginning of the year927 927 
Issuance of NC-PECs— — 
Transfer of NC-PECs to equity(927)— 
Number of NC-PECs issued 927 
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Share-based payment plans in place
As part of Global Blue’s Management Incentive Plan (“MIP”) the board has decided to issue a series of equity grants in the form of Global Blue share options (SOP) and Global Blue restricted shares (RSA).
Participation in these plans is at the board’s discretion and subject to the consent of the individual receiving the grant.
Equity settled share options - SOP
Holders of share options once vested are granted the right to purchase the Company’s shares at the exercise price.
On June 25, 2019, 0.5 million share options with an exercise price of US$10.59, were granted to employees of the Group, 50 percent with the vesting date June 24, 2022 and 50 percent with the vesting date June 24, 2024.
On November 12, 2020, a total of 8.0 million share options were granted to employees of the Group. Four tranches of options vesting on four respective vesting dates have been granted. Within each respective tranche, there are a further four tranches of options with four different exercise prices, as below:
Share options granted (thousands)Mar 5, 2022Sep 5, 2022Sep 5, 2023Sep 5, 2024Total
US$8.50971 324 647 647 2,589 
US$10.50822 274 548 548 2,192 
US$12.50673 224 448 448 1,793 
US$14.50523 175 349 349 1,396 
Total2,989 997 1,992 1,992 7,970 
The vesting date of the share options granted has been changed based on BoD approval. The change had no significant impact on calculation and the costs recognized in the income statement. The table above represents the current vesting dates.
The following table shows the SOPs granted and outstanding at the beginning and end of the reporting period:
For the financial year ended March 31
20222021
Average exercise price per share option (USD)Number of options (thousands)Average exercise price per share option (USD)Number of options (thousands)
As of April 110.98 8,457 — — 
Granted during the year— — 10.98 8,457 
Forfeited during the year10.98 (477)— — 
As of March 3110.98 7,980 10.98 8,457 
Vested and exercisable of March 3111.00 2,925   
No options expired during the periods presented above.
Share options outstanding at the end of the year have the following expiry dates and exercise prices:
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Share options outstanding (thousands)For the financial year ended March 31
Grant dateExpiry dateExercise price (USD)20222021
June 25, 2019June 23, 202710.59 461 487 
November 12, 2020August 15, 20268.50 2,443 2,589 
November 12, 2020August 15, 202610.50 2,068 2,192 
November 12, 2020August 15, 202612.50 1,692 1,793 
November 12, 2020August 15, 202614.50 1,316 1,396 
Total7,980 8,457 
Weighted average remaining contractual life of options outstanding at the end of the period4.4 years5.4 years

The fair value was calculated using a binomial option pricing model. The model inputs were:
2019 SOP2020 SOP
Fair value at grant date (USD)1.03 0.57 0.20 0.06 0.01 
Share price at grant date (USD)10.59 10.34 10.34 10.34 10.34 
Exercise price (USD)10.59 8.50 10.50 12.50 14.50 
Expected volatility25 %50 %50 %50 %50 %
Risk free interest rate1.91 %0.50 %0.50 %0.50 %0.50 %
Due to the limited history of the company’s publicly traded shares, the volatility for all plans was calculated based on the historical share price volatility of a peer group which consists of similar publicly traded companies. This list of peers was selected from the peer group which was jointly defined by FPAC management and Global Blue management for the purpose of business valuation prior to the business reorganization
Equity settled restricted share grants - RSA
Under this plan, participants are granted Company’s ordinary shares if they remain in the employment of the Group, and certain market and non-market conditions are met:
service condition: the employee remain in the employment of the Group
market performance conditions: increase of the absolute total shareholder return and benchmarking the total shareholder return to the MSCI ASWI index
non-market performance condition: measured by adjusted net income compound annual growth rate (CAGR) .
The shares are issued at the grant date and held as treasury shares until the vesting.
The following table shows the RSAs granted and outstanding at the beginning and end of the reporting period:
Number of shares (thousands)For the financial year ended March 31
20222021
As of April 1475  
Granted during the year1,426 475 
Vested during the year(93)— 
Forfeited during the year(134)— 
As of March 311,674 475 
Weighted average fair value (USD)6.62 8.65
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The estimated fair value is calculated based on the share price as at grant date, adjusted using the probability of achievement of the market-based performance conditions. The estimated fair value is based on the assumption that the service condition and non-market performance condition will be fully met. The model inputs were the share price at grant date and the risk free interest rate as stipulated in the table below. No dividend payments were considered in the fair value.
Grant dateNov 12, 2020Nov 12, 2020Nov 12, 2020Oct 12, 2021Oct 12, 2021Oct 12, 2021Oct 12, 2021Oct 12, 2021Oct 12, 2021
Vesting dateSep 5, 2022Sep 5, 2023Sep 5, 2024Sep 5, 2022Sep 5, 2023Sep 5, 2024Sep 5, 2025Sep 5, 2022Sep 5, 2023
Share price at grant date (USD)10.34 10.34 10.34 6.60 6.60 6.60 6.60 6.60 6.60 
Risk free interest rate0.16 %0.22 %0.30 %0.10 %0.21 %0.40 %0.62 %0.10 %0.21 %
Fair value per share (USD)8.65 8.65 8.65 5.48 5.48 5.48 5.48 6.60 6.60 
Expenses amounting to EUR4.5 million (EUR1.2 million for the financial year ended March 31, 2021) related to the above-mentioned plans, were recorded during the period with a corresponding increase in equity. All of these plans are equity settled in accordance with IFRS 2.

NOTE 26    Loans and borrowings

(EUR thousand)As of March 31
Interest-bearing loans and borrowings from credit institutionsNote202220212020
Non-current financing - Term senior debt— — 634,267 
Non-current financing - Senior debt facility630,000 630,000 — 
Capitalized financing fees(6,446)(8,255)(9,672)
Revolving Credit Facility (RCF)99,000 99,000 — 
Other bank overdraft676 111 1,081 
Total18723,230 720,856 625,676 
Current portion676 111 1,081 
Non-current portion722,554 720,745 624,595 
Total18723,230 720,856 625,676 

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(EUR thousand)As of March 31
202220212020
Carrying valueFair valueEffective interestCarrying valueFair valueEffective interestCarrying valueFair valueEffective interest
Term senior debt— — n.a.— — n.a.625,507 613,220 3.61 %
Senior debt facility623,554 631,864 3.13 %621,745 640,836 3.18 %— — n.a.
Capitalized financing fees - RCF— — n.a.— — n.a.(912)(912)n.a.
Revolving Credit Facility (RCF)99,000 99,000 2.50 %99,000 — 2.50 %— — n.a.
Total non-current722,554 730,864 720,745 739,836 624,595 612,308 
Other bank overdraft676 676 10.75 %111 111 n.a.1,081 1,081 n.a.
Total current676 676 111 111 1,081 1,081 
Total723,230 731,540 720,856 739,947 625,676 613,389 
The fair value of Senior debt facility loan has been estimated by discounting future cash flows using the nominal interest rate of the Senior debt facility. The fair value has been measured using observable inputs (level 2) in line with the fair value hierarchy.
The effective interest rate of the Term senior debt comprises of the amortization of debt costs, effects of IFRS 9 and the nominal interest rate of the debt.
On August 28, 2020, the group entered into a new Senior Facilities Agreement ("SFA").
The SFA comprises of a term loan of EUR630.0 million, fully drawn since inception and a Revolving Credit Facility (“RCF”) of EUR100.0 million which was drawn in cash for EUR99.0 million. The proceeds from the term loan under the SFA were used to fully repay the term loan of EUR630.0 million and amounts outstanding under the RCF of EUR79.0 million under the previous Term senior debt. The SFA has a maturity date of August 28, 2025.
The interest conditions of the term loan and RCF are set as the Euribor of the period with a floor of 0.00% plus a margin. The respective margins are dependent on the Total Net Leverage, which is calculated based on the Annual financial statements as per the below table.
Total Net LeverageTerm LoanRevolving Credit Facility
> 4.00x2.75%2.50%
≤ 4.00x > 3.50x2.25%2.00%
≤ 3.50x > 3.00x2.00%1.75%
≤ 3.00x > 2.50x1.75%1.50%
≤ 2.50x > 2.00x1.50%1.25%
≤ 2.00x > 1.50x1.25%1.00%
≤ 1.50x1.00%0.75%
On December 16, 2020, based on the Total Net Leverage on September 30, 2020, the applicable interest conditions (margin included) on the term loan and the RCF moved to 2.75% and 2.50% (2.00% and 1.75% as of
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August 28, 2020) respectively reflecting the change in credit risk. No change in these interest conditions has occurred since that date and as of March 31, 2022.
The financial covenant associated with the SFA is based on a predetermined Total Net Leverage level and is being tested semi-annually. Following the waiver described below, the first test date will be as of March 31, 2023, and the Company will be required to have a Total Net Leverage Ratio, defined as the ratio of Total Net Senior Debt as of March 31, 2023 to Consolidated Pro Forma EBITDA4 for the financial year ending March 31, 2023. lower than 4.75x. 
On February 3, 2021, Global Blue obtained a covenant waiver from its lenders under the SFA. The waiver provides that the semi-annual total net leverage financial covenant under the Facilities Agreement shall not be tested on the first two test dates, which would have been September 30, 2021 and March 31, 2022 as originally envisaged by the Facilities Agreement. On October 4, 2021, the waiver period was extended. Consequently, the first testing date of the total net leverage financial covenant will be March 31, 2023 (the “First Test Date”).
In connection to the terms of the waiver, Global Blue agreed that for the period from (and including) September 30, 2021 to (and excluding) September 30, 2022 (the “Waiver Period”), Global Blue shall ensure that the liquidity (being the aggregate amount of cash and cash equivalents of the Group and the aggregate amount available to the Company and its subsidiaries (the “Group”) on a committed or uncommitted basis for utilization under any facilities or other debt or equity financing) on the last day of each calendar month (or, if such day is not a business day, then on the next succeeding business day) shall not be less than EUR35.0 million (the “Liquidity Condition”).
The Liquidity Condition shall cease to apply if the revenues of the Group for any calendar month first being equal to or more than an amount equal to 40% of the revenues of the Group for the pre-COVID-19 period, namely the corresponding calendar month during the period from (and including) February 1, 2019 to (and including) January 31, 2020. If the Liquidity Condition is not met, the Company can cure a breach of the Liquidity Condition with the proceeds of equity or subordinated debt contributions or any other source available to the Group.
Under the SFA, on the First Test Date, the leverage ratio (being the ratio of total net debt to consolidated pro forma EBITDA of the Group) is required to be equal to or less than 4.75:1 (the “March 2023 Test”). No event of default will occur under the SFA if the Group has received sufficient proceeds from any equity contributions or subordinated debt which can be deemed to be applied to increasing the amount of consolidated pro forma EBITDA of the Group (an “EBITDA Cure”) or decreasing total net debt of the Group for the purposes of calculating the leverage ratio for the relevant test period. Based on the financial projections and forecasted liquidity of the Group, together with receipt of proceeds of the equity and debt transactions described in Note 44 which have been applied as an EBITDA Cure, Global Blue anticipates that it will be in compliance with the March 2023 Test.
The debt costs related to the old “SFA”, amounting to EUR9.7 million, were fully expensed in the financial year ended March 31, 2021.
For the senior debt facility, EUR9.3 million debt costs were recognized related to the new SFA. Out of this amount, EUR2.9 million were amortized as of March 31, 2022 (EUR1.1 million as of March 31, 2021).
4 Defined as consolidated operating profit from ordinary activities before taxation adjusted for items such as any financing costs; amortization, depreciation, and impairment of assets; non-cash costs; exceptional items etc.
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Security
First-ranking security has been provided in favor of the lenders under the new SFA. This security includes pledges on the assets of material subsidiaries of the Company at the time of the conclusion of the transaction to the extent legally permitted and operationally practical. All debt being issued under the SFA ranks pari-passu.
(EUR thousand)As of March 31
SecurityNotes202220212020
Pledge of shares of consolidated companies (net equity in subsidiaries)163,029 236,808 93,743 
Pledge of trade receivables, other current receivables, prepaid expenses and income tax receivable19, 20, 2148,617 17,609 94,286 
Pledge of cash in hand226,913 4,918 169,952 
Bank overdrafts
Local credit facilities are available in certain jurisdictions and the facilities as per the end of the financial year are limited to EUR8.4 million (EUR18.2 million as of March 31, 2021, EUR21.4 million as of March 31, 2020). None of these local overdraft facilities were drawn as of March 31, 2022.
Revolving Credit Facility (“RCF”)
The total drawings under the RCF as of March 31, 2022 were EUR99.1 million (EUR99.2 million as of March 31, 2021). This consists of EUR99.0 million of cash drawings, and EUR0.1 million (EUR0.2 million March 31, 2021) of non-cash guarantees issued for commercial and financial reasons. This leaves the Group with EUR0.9 million (EUR0.8 million March 31, 2021) undrawn capacity. The RCF capacity does not qualify as cash and cash equivalents. Under the SFA, Global Blue is permitted to maintain the current level of cash drawings from the RCF until the maturity date of the facility, being August 28, 2025. At this moment, Global Blue does not intend to repay the cash drawings under the RCF within the next 12 months.

NOTE 27    Other non-current financial liabilities

(EUR thousand)As of March 31
Other non-current financial liabilitiesNotes202220212020
Put options related to acquisitions15,419 7,423 — 
Lease liabilities non-current1411,319 19,122 27,750 
Other non-current liabilities172,967 2,926 2,003 
Closing balance as of March 3129,705 29,471 29,753 
For all disclosed periods, the Other non-current liabilities are related to a pension liability plan in Sweden and the corresponding revaluations. For further details please refer to Note 17.

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(EUR thousand)For the financial year ended March 31
20222021
 Put options  Put options
Opening balance as of April 17,423 — 
Acquisition of subsidiaries6,792 7,374 
Changes in fair value recognized in income statement1,925 — 
Derecognition of options(895)— 
Exchange differences174 49 
Closing balance as of March 3115,419 7,423 
As of March 31, 2022 the put options comprise of EUR7.7 million and EUR7.7 million related to the acquisitions of ZigZag and Yocuda respectively; for further information refer to Note 36. The derecognition of the options is related to a bad leaver,
The fair value of the put options were derived using an option pricing methodology (Monte Carlo simulations) based on projected revenue or gross profit distribution (depending on the business acquired) and is categorized as Level 3 within the fair value hierarchy due to unobservable inputs utilized in the valuation. The Group recognized EUR1.9 million of accretion expense for the financial year ended March 31, 2022 associated with put options.
The key assumptions used in the valuation were:
ZigZagYocudaRelationship of the unobservable inputs to fair value
Revenue volatility— 17.2 %The higher the revenue volatility, the higher the fair value
Gross profit volatility41.7 %— The higher the gross profit volatility, the lower the fair value
IRR14.6 %21.6 %The higher the IRR, the lower the fair value
Exit probability (Sale, Disposal or Listing)10 %10 %n/a
Exit initiated by Managers90 %90 %n/a

For the fair values of the put options, reasonably possible changes at the reporting date to one significant input, holding other inputs constant would effect the income statement:

(EUR thousand)For the financial year ended March 31
20222021
ZigZagYocudaZigZag
Expected volatility 5% decrease(280)66 (307)
Expected volatility 5% increase294 (71)279 

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NOTE 28    Deferred income tax assets and liabilities
(EUR thousand)For the financial year ended March 31
Net movement of deferred tax assets/(liabilities)202220212020
Opening balance as of April 111,010 (22,215)(38,512)
Acquisition of subsidiaries(309)(1,305)— 
Recognized in income statement16,174 34,167 16,198 
Recognized in other comprehensive income(570)108 307 
Exchange differences93 255 (208)
Closing balance as of March 3126,398 11,010 (22,215)
The amounts of deferred tax recognized in the consolidated statement of financial position comprise the following deferred tax assets/(liabilities):
(EUR thousand)As of March 31
202220212020
Deferred tax balances
AssetsLiabilitiesAssetsLiabilitiesAssetsLiabilities
Balances with movements recognized in income statement
Trade receivables118 (57)212 — 489 (2)
Property, plant and equipment357 (1,843)619 (2,274)507 (834)
Intangible assets414 (3,021)584 (3,163)333 (1,516)
Current liabilities4,219 (217)3,419 (366)3,798 (107)
Loans and borrowings1,667 — 2,848 — 2,681 — 
Other items956 (26)1,107 (230)2,189 (2,752)
Deferred tax on tax credits1,711 — 1,643 — 1,028 — 
Tax value of loss carry-forwards recognized29,670 — 23,405 — 3,939 — 
Balances with movements recognized in other comprehensive income
Retirement benefit obligations— (422)148 — 40 — 
Reclassifications(2,609)2,609 (3,393)3,393 (2,655)2,655 
Deferred tax balances related to acquired intangibles in business combination (2012 LBO)
Intangible assets TFS— (2,236)— (8,944)— (15,652)
Intangible assets TFS KA's and NA's— — — (2,305)— (9,219)
Intangible assets DCC Acquirers— — — (319)— (1,290)
Intangible assets Global Blue Trademark— (4,892)— (5,374)— (5,847)
Total36,503 (10,105)30,592 (19,582)12,349 (34,564)
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(EUR thousand)As of March 31
Deferred tax recoverability202220212020
Deferred tax assets to be recovered within 12 months2,000 1,389 4,659 
Deferred tax assets to be recovered after more than 12 months34,503 29,203 7,690 
Deferred tax assets36,503 30,592 12,349 
Deferred tax liabilities to be recovered within 12 months(7,863)(2,936)(892)
Deferred tax liabilities to be recovered after more than 12 months(2,242)(16,646)(33,672)
Deferred tax liabilities(10,105)(19,582)(34,564)
Deferred tax assets include an amount of EUR27.3 million which relates to carried-forward tax losses of the Australian, German, Spanish, Swiss, Japanese and Italian subsidiaries, all of which are operating in the Group’s key markets from a revenue and profit-generating perspective. These losses were incurred over the last two financial years due to the coronavirus pandemic and the resulting travel restrictions which caused a significant reduction in revenues. Based on the latest 5-year forecast, these entities are expected to generate sufficient taxable profits against which the incurred losses can be offset. Therefore, the Group has concluded that the deferred tax assets will be recoverable. The losses can be carried forward indefinitely with the exception of Switzerland and Japan, where the losses are expected to expire after 7 years and 10 years respectively.
Out of the EUR450.7 million (EUR382.7 million as of March 31, 2021, EUR220.9 million as of March 31, 2020) total tax loss carried forward, for a portion of EUR173.7 million (EUR128.6 million as of March 31, 2021, EUR14.5 million as of March 31, 2020) a deferred tax asset has been recognized, while for a portion of EUR277.0 million (EUR254.1 million as of March 31, 2021, EUR206.4 million as of March 31, 2020) no deferred tax asset has been recognized as it is not probable that future taxable profits, which the Group can utilize the benefits from, will be available. The unused tax losses were mainly incurred in holding entities which are not likely to generate taxable income in the foreseeable future. A large part of the tax losses carried forward, for which no deferred tax has been recognized, either expires after 5 years or has no expiration date. An expiry date schedule is provided below:
(EUR thousand)As of March 31
Deferred tax assets have not been recognized in respect of the following tax losses:202220212020
Expiry within 1 year454 18,874 94 
Expiry 1-2 years715 794 19,148 
Expiry 2-5 years6,457 678 83,397 
Expiry after 5 years51,525 44,337 54,242 
No expiration217,799 189,404 49,496 
Total276,950 254,087 206,377 

NOTE 29    Post-employment benefits
The Group offers its employees’ pension plans and other post-employment benefit plans. The specific features of these plans (benefit formulas, fund investment policy and fund assets held) vary depending on the applicable laws and regulations in each country where the employees work. The employee benefits are accounted for in accordance with the revised IAS 19.
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Commitments regarding retirement pension and family pension for employees in Switzerland are secured externally through a defined benefit plan and accounted for accordingly. For employees in Austria, Korea, Italy, Turkey and France, the commitment relates to a severance benefit paid at retirement as governed by local law.
For the financial year ended March 31, 2022, new retirement and severance benefit plans have been registered in Italy and Slovakia, governed by local law and in Japan and Spain, governed by individual employment contracts.
For employees in Australia, the commitment relates to a long service leave plan, as governed by local law.
(EUR thousand)As of March 31
202220212020
Balance sheet obligations for:
Pension benefits liability4,190 7,020 7,619 
Long service leave487 536 343 
Income statement (credit) charge for:
Pension benefits1,398 1,106 1,155 
Long service leave(46)199 76 
Other comprehensive (income)/loss:
Remeasurements of post employment benefit obligations(3,826)(52)2,162 
The table below reconciles the net obligation in respect of the Group’s pension plans and other post-employment benefit plans with the amounts recognized in the consolidated financial statements.
(EUR thousand)For the financial year ended March 31
Changes in the present value of defined benefit obligation202220212020
Defined benefit obligation as of April 117,149 16,939 12,822 
Current service cost2,152 721 1,202 
Interest expense73 99 166 
Contributions by employees1,807 1,473 838 
(Gain)/loss from change in demographic assumptions(350)— — 
(Gain)/loss from change in financial assumptions(2,342)(130)1,915 
Experience (gains)/loss(1,102)94 211 
Past service cost and gains and losses on settlements(373)— — 
Benefits paid(4,377)(1,369)(884)
Settlements(219)23 (2)
Exchange differences945 (701)671 
Defined benefit obligation as of March 3113,363 17,149 16,939 
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(EUR thousand)For the financial year ended March 31
Changes in the fair value of plan assets202220212020
Opening balance fair value of plan assets10,130 9,320 7,760 
Interest income24 28 79 
Return on plan assets (excluding amounts included in net interest costs)32 16 (36)
Contributions by employer620 684 714 
Contributions by employees1,807 1,473 838 
Benefits paid(4,174)(981)(575)
Exchange differences734 (410)540 
Closing balance fair value of plan assets as of March 319,173 10,130 9,320 
(EUR thousand)For the financial year ended March 31
Amounts recognized in the income statement202220212020
Current service cost2,152 721 1,202 
Interest cost49 71 87 
Past service cost(373)— — 
Effect of any curtailments/settlements (+/-)(219)23 (3)
Unrealized FX impact(211)291 (131)
Total net periodic cost (income)1,398 1,106 1,155 
The expected charge to the income statement relating to post-employment plans for the financial year ending March 31, 2023 amounts to EUR1.0 (EUR1.3 for the financial year ended March 31, 2022, EUR1.5 for the financial year ended March 31, 2021).
Actuarial valuations of the Group’s benefit obligations were computed by the Group with assistance from external actuaries as of March 31, 2022, 2021 and 2020. These calculations were based on the following financial and demographic assumptions:
(%)
As of March 31, 2022
AustriaSwitzerlandFranceItalyKoreaTurkeyJapanSlovakiaSpain
Discount rate1.10 %1.10 %1.20 %1.00 %2.80 %22.50 %0.30 %1.40 %1.10 %
Inflation rate1.00 %1.50 %
Future salary increases3.00 %1.50 %2.00 %— 2.00 %19.00 %3.00 %8.40 %
Future pension increases
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(%)
As of March 31, 2021
AustriaSwitzerlandFranceItalyKoreaTurkeyJapanSlovakiaSpain
Discount rate0.40 %0.20 %0.40 %0.30 %2.00 %12.50 %
Inflation rate1.00 %1.50 %
Future salary increases3.00 %1.50 %2.00 %— 2.00 %15.00 %
Future pension increases
(%)
As of March 31, 2020
AustriaSwitzerlandFranceItalyKoreaTurkeyJapanSlovakiaSpain
Discount rate0.90 %0.30 %0.90 %0.80 %2.00 %12.00 %
Inflation rate1.00 %1.50 %
Future salary increases3.00 %1.50 %2.00%— 2.00 %15.00 %
Future pension increases
Assumptions regarding future mortality experience are set based on actuarial advice in accordance with published statistics and experience in each territory. Mortality assumptions for the Group´s most significant country, Switzerland, are based on the mortality table BVG 2020 as of financial years ended March 31, 2022 and 2021, and BVG 2015 as of financial year ended March 31, 2020 for future and current retirees.
(Retirement age)
As of March 31, 2022
AustriaSwitzerlandFranceItalyKoreaTurkeyJapanSlovakiaSpain
Retirement age:
- Male6265646760Individual65Individual67
- Female6264626760Individual65Individual67
(Retirement age)
As of March 31, 2021
AustriaSwitzerlandFranceItalyKoreaTurkeyJapanSlovakiaSpain
Retirement age:
- Male6265646760Individual---
- Female6264626760Individual---
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(Retirement age)
As of March 31, 2020
AustriaSwitzerlandFranceItalyKoreaTurkeyJapanSlovakiaSpain
Retirement age:
- Male6265646760Individual---
- Female6264626760Individual---
Maturity profile of the post-employment benefit planAustriaSwitzerlandFranceItalyKoreaTurkeyJapanSlovakiaSpain
Duration in years 11.4917.0215.789.6411.878.968.6723.2811.67
Expected contributions as of March 31, 2022 in EUR thousands— 629 — — — — — — — 
Maturity profile of the post-employment benefit planAustriaSwitzerlandFranceItalyKoreaTurkeyJapanSlovakiaSpain
Duration in years12.1020.5016.409.8012.1013.30— — — 
Expected contributions as of March 31, 2021 in EUR thousands— 694 — — — — — — — 
Maturity profile of the post-employment benefit planAustriaSwitzerlandFranceItalyKoreaTurkeyJapanSlovakiaSpain
Duration in years13.5020.9016.4010.2012.9013.20— — — 
Expected contributions as of March 31, 2020 in EUR thousands— 725 — — — — — — — 
The table below shows the fair value of plan assets relating to the Group’s pension and other post-employment plans, split by asset category:
(EUR thousands)As of March 31
202220212020
Plan assets are comprised as follows:Value%Value%Value%
Insurance contracts9,173 100.0 %10,130 100.0 %9,320 100.0 %
Total9,173 100 %10,130 100 %9,320 100 %
The pension plans in Switzerland are the only funded plans in the Group.
(EUR thousand)As of March 31
Position of the post-employment benefit plan202220212020
Present value of defined benefit obligation13,362 17,149 16,939 
Fair value of plan assets(9,172)(10,130)(9,320)
Deficit in the plan4,190 7,019 7,619 
Experience adjustments on defined benefit obligation1,102 (94)(211)
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The employer contributions to post-employment benefit plans are as of March 31, 2022 EUR0.6 million (EUR0.7 million as of March 31, 2021, EUR0.7 million as of March 31, 2020).
The tables below summarizes the percentage change in the Net defined benefit obligation as of March 31, as a result of sensitizing each of the metrics (discount rate, salary growth rate, and actuarial basis (mortality)) on a country-level:
(%)
As of March 31, 2022
Sensitivity analysisAustriaSwitzerlandFranceItalyKoreaTurkeyJapanSlovakiaSpain
Discount rate - decrease by 0.5%
+5.9 %+8.9 %+8.2 %+5.0 %+6.0 %+3.8 %+4.4 %+12.2 %+6.0 %
Discount rate - increase by 0.5%
-5.5 %-7.8 %-7.4 %-4.6 %-5.5 %-3.5 %-4.2 %-10.8 %-5.6 %
Salary growth rate - decrease by 0.5%
-5.4 %-0.9 %-7.4 %-4.4 %-5.5 %-3.6 %-4.1 %-10.2 %-5.6 %
Salary growth rate - increase by 0.5%
+5.7 %+0.9 %+8.1 %+4.7 %+5.9 %+3.8 %+4.30 +11.40 +6.00 
Actuarial basis (mortality) (10.0)%
+1.1 %— — — — 
Actuarial basis (mortality) 10.0%
-1.1 %
(%)
As of March 31, 2021
Sensitivity analysisAustriaSwitzerlandFranceItalyKoreaTurkeyJapanSlovakiaSpain
Discount rate - decrease by 0.5%
+6.2 %+11.0 %+8.6 %+5.1 %+6.2 %+6.2 %
Discount rate - increase by 0.5%
-5.8 %-9.4 %-7.8 %-4.7 %-5.7 %-5.7 %
Salary growth rate - decrease by 0.5%
-5.7 %-1.1 %-7.7 %-4.4 %-5.6 %-5.5 %
Salary growth rate - increase by 0.5%
+6.0 %+1.2 %+8.4 %+4.7 %+6.0 %+6.0 %
Actuarial basis (mortality) (10.0)%
+1.7 %
Actuarial basis (mortality) 10.0%
-1.6 %
(%)
As of March 31, 2020
Sensitivity analysisAustriaSwitzerlandFranceItalyKoreaTurkeyJapanSlovakiaSpain
Discount rate - decrease by 0.5%
+6.9 %+11.2 %+8.6 %+5.3 %+6.6 %+6.1 %
Discount rate - increase by 0.5%
-6.4 %-9.6 %-7.7 %-4.8 %-6.1 %-5.6 %
Salary growth rate - decrease by 0.5%
-6.3 %-1.4 %-7.7 %-4.6 %-6.0 %-5.5 %
Salary growth rate - increase by 0.5%
+6.7 %+1.4 %+8.4 %+5.0 %+6.5 %+5.9 %
Actuarial basis (mortality) (10.0)%
+1.6 %
Actuarial basis (mortality) 10.0%
-1.5 %

Commitments regarding retirement pension and family pension for employees in Sweden are secured through an insurance policy with Alecta. This is a defined benefit plan that includes several employers. The pension plan according to the supplementary pensions for salaried employees, ITP (industrins tilläggspension) which is secured by insurance policies with Alecta, is reported as a defined contribution plan. Please note that the related liabilities and assets amounting to EUR2.6 million as of March 31, 2022 (EUR2.5 million as of March 31, 2021, EUR2.0 million as of March 31, 2020) are presented under “Other non-current financial liabilities” (Note 27) and “Other non-current receivables” (Note 17), respectively.
Other pension provisions are related to pension plans for senior management. The plans have been treated as defined contribution plans. Commitments regarding endowment insurances were secured through three insurance
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policies with Danica, Skandia and SEB. Please note that the receivables related to these insurance policies are presented under “Other non-current receivables” (Note 17).

NOTE 30    Provisions and contingent liabilities
(EUR thousand)
Provisions202220212020
Opening balance at April 12,202 2,235 1,746 
Acquisition of subsidiaries— — 
Additional provisions86 1,311 511 
Unwinding of discount33 26 26 
Reversals(9)(1,360)(50)
Exchange differences(8)(10)
Closing balance at March 312,313 2,202 2,235 
Current— — — 
Non-current2,313 2,202 2,235 
Total Provisions2,313 2,202 2,235 
Provisions primarily relate to a legal claim in Portugal and to tax risks in respect of social contributions in France. Provision charges are recognized within operating expenses and the unwinding of discount within finance costs in the income statement.
Litigations
The Group has not been involved in any legal or arbitration proceedings which may have or have had a significant effect on the Group's financial position during the last 12 months preceding the date of this document.
No contingent liabilities were identified by the Group.
NOTE 31    Trade payables
(EUR thousand)As of March 31
Trade payables202220212020
Merchants62,825 48,190 113,128 
Tourists86,660 83,500 95,444 
Agents3,370 3,956 3,744 
Other trade payables13,248 11,831 25,003 
Total166,103 147,477 237,319 
Trade payables include merchant commissions, refunds to tourists, acquiring fees to agents and, in other trade payables, the VAT refunds pending to be settled in France, all related to the TFSS service described in Note 2.
Due to the current nature of the payables, the carrying amount is a reasonable approximation of the fair value of the trade payables.

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NOTE 32    Other current liabilities
(EUR thousand)As of March 31
Other current liabilitiesNote202220212020
Accounts payable - Non trade6,344 5,833 12,284 
Input VAT, withholding tax3,428 1,370 3,208 
Personnel taxes8,299 8,829 4,185 
Share-based payment obligation— — 7,396 
Lease liabilities current1410,538 12,578 14,001 
AVPS liabilities7,210 3,983 3,584 
Other current liabilities2,229 11,600 578 
Total38,048 44,193 45,236 
As of March 31, 2021, other current liabilities include EUR9.6 million contingent consideration in respect of the acquisition of ZigZag. As the performance targets set out in the purchase agreement were not met as of December 31, 2021, the contingent consideration liability was not paid out and has been derecognized during the financial year ended March 31, 2022.
As of August 28, 2020, as part of the Group capital reorganization and merger with FPAC, the Management Equity Plan (MEP), which was recognized as a share-based payment obligation, ceased to exist. For more information, refer to Note 25.

NOTE 33    Accrued liabilities
(EUR thousand)As of March 31
Accrued liabilities202220212020
Salaries and related items20,166 17,853 22,582 
Interest on external loans1,750 1,815 — 
Auditors, lawyers and consultants5,482 7,287 5,508 
Advertising and promotion218 229 656 
Rent1,291 1,011 596 
IT1,405 514 1,113 
Other accrued liabilities2,766 8,357 11,245 
Restructuring costs related to employees— — 133 
Total33,078 37,066 41,833 
As of March 31, 2022 other accrued liabilities primarily include accruals for courier costs and customer contracts. As of March 31, 2021 other accrued liabilities included an accrual for a tax penalty in France for EUR 6.5 million. On April 13, 2021 Global Blue received the corresponding collection notice from the French tax authorities and on April 15, 2021 settled the amount.

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NOTE 34    Adjustments to cash from operating activities
(EUR thousand)For the financial year ended March 31
Net other financial costs202220212020
Net change in capitalized financing expenses (excl. yearly amortization)— (937)(9)
Net change in interests payable28 55 
Net foreign exchange gains/(losses) on financing activities293 (280)3,105 
Net foreign exchange losses on operational activities(409)(1,379)(4,178)
Other finance income636 2,121 1,650 
Interest received247 345 552 
Other finance costs(2,579)(2,203)(5,947)
Total(1,804)(2,305)(4,772)
(EUR thousand)For the financial year ended March 31
Elimination of non-cash items202220212020
Change in provisions109 (22)486 
Change in the value of retirement benefit obligation371 (976)59 
Changes in share-based payments4,471 1,239 — 
Call option359 — — 
Put options from business combinations2,835 2,817 — 
Impairment financial assets2,390 — — 
Impairment tangible and intangible assets444 1,676 — 
Fair value (gain)/loss on derivative financial instruments586 489 (894)
Loss from participations in associated companies720 1,056 1,839 
Loss on Share base payments and NC-PECS— — 1,771 
Capital loss tangible and intangible assets261 696 — 
Change in fair value of warrants(18,928)10,856 — 
ZigZag earn-out reversal(9,500)— — 
Acquisition of PPE under construction(1,034)— — 
Other(669)649 (322)
Total(17,585)18,480 2,939 

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NOTE 35    Cash flows from changes in working capital

(EUR thousand)For the financial year ended March 31
202220212020
Trade receivables(70,781)111,033 105,169 
Other current receivables4,350 3,450 14,690 
Prepaid expenses(225)3,023 6,890 
(Increase) / Decrease in operating receivables(66,656)117,506 126,749 
Trade payables19,950 (89,462)(25,432)
Other current liabilities3,685 (1,622)(14,795)
Accrued liabilities(4,046)(6,579)2,458 
Increase / (decrease) in operating payables19,589 (97,663)(37,769)
Cash flows from changes in working capital(47,067)19,843 88,980 

NOTE 36    Business combinations
Acquisitions during the year
On September 6, 2021, the Group purchased, through numerous steps, an additional 45.9% stake in Yocuda, a leading digital receipt provider based in the United Kingdom, for GBP3.0 million (EUR3.5 million). This resulted in an increase in its existing shareholding from 10.4% to 56.3% and obtaining control.
As part of the acquisition, Global Blue and the minority shareholders entered into a symmetrical put and call agreement which gives each minority shareholder the right to sell and Global Blue the right to acquire all the shares currently controlled by the minority shareholders. Given that the pricing formula of the options makes it virtually certain that the options will be exercised in future, the Group has derecognized the non-controlling interest and instead recognized a financial liability of the estimated amount likely to be paid to the minority shareholders of EUR6.8 million, of which EUR4.8 million represents the nominal value of the shares and is included within the total consideration of the acquisition. The Group has recognized the remaining incremental value of EUR2.0 million as remuneration expense, as the floor value included in the pricing formula of the put option represents a benefit to the minority shareholders, who will continue rendering services through their remaining involvement in Yocuda as managers. For further details on the valuation of the put options, refer to Note 27.
Yocuda has been fully consolidated for the period from September 6, 2021 to March 31, 2022 and in this period has not contributed any material results. The results from operations, had Yocuda been acquired at the beginning of the annual reporting period, are also not material.
The goodwill acquired represents synergies arising from Yocuda’s inherent value of its workforce and its capacity to develop future customer relationships and new technology. The goodwill is not expected to be deductible for tax purposes.
The key and sole intangible asset identifiable separately from goodwill is Yocuda’s technology with a fair value of EUR1.2 million as at the acquisition date. The fair value has been calculated using an average of fair value obtained through the Relief-from-Royalty approach and the Replacement Cost approach. The key assumptions used for the fair value calculations are as follows:
Royalty rate used in the Relief-from-Royalty method of 10.5%.
A discount of 15% has been applied to determine the replacement cost.
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Prior year acquisitions
On March 19, 2021, the Group acquired 100% of the share capital of ZigZag Global Ltd. (“ZigZag”), a UK-based company operating in the e-commerce sector for a total consideration of EUR66.4 million. The performance targets set out in the purchase agreement, were not been met as of December 31, 2021 due to a delay in the implementation plan which has led to a shift of timing of cash flows outside the related earn-out period. As such, the contingent consideration liability with a fair value of EUR9.6 million as of March 31 2021 was not paid out. The gain resulting from the derecognition has been recorded in operating expenses in the income statement.
The fair value of net assets acquired and consideration paid in respect of the acquisition of businesses in the two years ended March 31, 2022 and March 31, 2021 are presented in the table below. There were no business combinations in the year ended March 31, 2020.
(EUR thousand)
20222021
Net assets acquired and consideration paidYocudaZigZag Global
Software1,236 5,223 
Property, plant and equipment— 23 
Trade and other receivables323 1,886 
Cash510 1,680 
Trade and other payables(235)(2,575)
Income tax payable(29)— 
Provisions(9)— 
Borrowings— (2,327)
Deferred tax liabilities(309)(1,305)
Deferred income(11)— 
Fair value of assets and liabilities1,476 2,605 
Goodwill arising on acquisition7,829 63,776 
Fair value of previously held equity interest(968)— 
Consideration payable8,337 66,381 
Satisfied by:
Cash consideration paid(3,502)(51,879)
Cash consideration payable— (349)
Put option(4,835)(4,557)
Contingent consideration payable— (9,596)
Total consideration(8,337)(66,381)
Cash consideration paid(3,502)(51,879)
Cash acquired510 1,680 
Repayment of borrowings acquired— (2,327)
Total net cash outflow(2,992)(52,526)

F-87


NOTE 37    List of Global Blue entities

The consolidated financial statements represent the financial statements of Global Blue Group Holding AG based in Brüttisellen, Switzerland, and its subsidiaries as of March 31, 2022.

Global Blue Acquisition B.V. acts as a holding company for Global Blue Holland B.V. and as the finance center for the Group.
NameCountry of incorporation and place of business addressNature of businessOwnership interest March 31, 2022Ownership interest March 31, 2021
Global Blue Argentina S.A.Buenos AiresArgentinaTax free Shopping 99.99%99.99%
Global Blue Austria GmbHViennaAustriaTax free Shopping 100.00%100.00%
Global Blue Service Company Austria GmbHViennaAustriaService Provider100.00%100.00%
Digital Export Validation GmbHViennaAustriaTax free Shopping 100.00%100.00%
Global Blue Australia Pty LtdSydneyAustraliaTax free Shopping 100.00%100.00%
Global Blue Currency Choice Australia Pty LtdSydneyAustraliaCurrency Choice 100.00%100.00%
Currency Select Pty LimitedSydneyAustraliaCurrency Choice 100.00%100.00%
Global Blue BelgiumBrusselsBelgiumTax free Shopping 100.00%100.00%
ZigZag Global EOODVarnaBulgariaE-Commerce100.00%100.00%
Global Blue Bahamas LtdNassauBahamasTax free Shopping 100.00%100.00%
Global Blue Schweiz AGBrüttisellenSwitzerlandTax free Shopping 100.00%100.00%
Global Blue SAEysinsSwitzerlandHead office company100.00%100.00%
Global Blue Group AGBrüttisellenSwitzerlandHolding Unit100.00%100.00%
Refund Suisse AGBottighofenSwitzerlandTax free Shopping 100.00%100.00%
Global Blue Cross Border SA en liquidationEysinsSwitzerlandTax free Shopping 70.00%70.00%
Global Blue Group II GmbHBrüttisellenSwitzerlandHolding Unit100.00%100.00%
Global Blue Currency Choice Schweiz AGBrüttisellenSwitzerlandCurrency Choice 100.00%100.00%
Global Blue Commercial Consulting (Shanghai)ShanghaiChinaTax free Shopping 100.00%100.00%
Global Blue Commercial Consulting (Beijing)BeijingChinaTax free Shopping 100.00%100.00%
Global Blue Cyprus LtdLarnacaCyprusTax free Shopping 100.00%100.00%
Global Blue Czech Republic, s.r.o.PragueCzech RepublicTax free Shopping 100.00%100.00%
Global Blue Deutschland GmbHDüsseldorfGermanyTax free Shopping 100.00%100.00%
Global Blue New Holdings Germany GmbHDüsseldorfGermanyHolding Unit100.00%100.00%
RFND Digital GmbHKonstanzGermanyTax free Shopping 100.00%100.00%
ZigZag Global GmbHHamburgGermanyE-Commerce100.00%
Global Blue Danmark A/SCopenhagenDenmarkTax free Shopping 100.00%100.00%
Global Blue Eesti OÜTallinnEstoniaTax free Shopping 100.00%100.00%
G. Blue España SAMadridSpainHolding Unit100.00%100.00%
Global Blue España SAMadridSpainTax free Shopping 100.00%100.00%
Global Blue Acquisition España S.A.UMadridSpainHolding Unit100.00%100.00%
Global Blue Finland OyHelsinkiFinlandTax free Shopping 100.00%100.00%
Global Blue Administration Center North OyHelsinkiFinlandService Provider100.00%100.00%
Global Blue FranceParisFranceTax free Shopping 100.00%100.00%
Global Blue HoldingParisFranceTax free Shopping 100.00%100.00%
Global Blue (UK) LtdLondonUnited KingdomTax free Shopping 100.00%100.00%
Global Blue Service Company UK LimitedLondonUnited KingdomService provider 100.00%100.00%
Global Blue New Holdings UK LtdLondonUnited KingdomHolding Unit100.00%100.00%
ZZ Global Blue Holding LimitedLondonUnited KingdomHolding Unit100.00%100.00%
ZigZag Global LtdLondonUnited KingdomE-Commerce100.00%100.00%
Kinphire LtdLondonUnited KingdomHolding Unit100.00%
Yocuda UK Holdings LtdLondonUnited KingdomHolding Unit100.00%
Yocuda UK Services LtdLondonUnited KingdomE-Commerce100.00%
Yocuda Network UK LtdLondonUnited KingdomE-Commerce100.00%
Yocuda Europe LtdLondonUnited KingdomE-Commerce100.00%
Yocuda LtdLondonUnited KingdomE-Commerce100.00%
eReceipts LtdLondonUnited KingdomE-Commerce100.00%
F-88


Global Blue Marketing Services LimitedLondonUnited KingdomMarketing Business100.00%100.00%
Estera Trust LimitedSt. HelierJersey, Channel Islands Management Trust 100.00%100.00%
Global Blue Hellas SAAthensGreeceTax free Shopping 100.00%100.00%
First Currency Choice Hong Kong LimitedHong KongHong KongCurrency Choice 100.00%100.00%
Global Blue Croatia, trgovina i turizam d.o.o.ZagrebCroatiaTax free Shopping 100.00%100.00%
Global Blue Tax Free Ireland LimitedDublinIrelandTax free Shopping 100.00%100.00%
Global Blue á Íslandi hfKópavogiIcelandTax free Shopping 100.00%100.00%
Global Blue Italia S.r.l.MilanItalyTax free Shopping 100.00%100.00%
Global Blue Service Company Italia SRLMilanItalyService Provider100.00%100.00%
Global Blue Currency Choice Italia S.r.lMilanItalyCurrency Choice 100.00%100.00%
Global Blue Japan Co., Ltd.TokyoJapanCurrency Choice 100.00%100.00%
Global Blue TFS Japan Co., Ltd.TokyoJapanTax free Shopping 51.00%51.00%
Global Blue Korea Co LtdSeoulKoreaTax free Shopping 100.00%100.00%
Global Blue Currency Choice Korea Co LtdSeoulKoreaCurrency Choice 100.00%100.00%
Global Blue Holding LimitedGrand CaymanCayman IslandsHolding Unit100.00%100.00%
Global Blue Kazakhstan LLPAstanaKazakhstanTax free Shopping 100.00%100.00%
Global Blue Lebanon SALMetnLebanonTax free Shopping 61.00%61.00%
UAB Global Blue LietuvaVilniusLithuaniaTax free Shopping 100.00%100.00%
Global Blue Luxembourg S.A.LuxembourgLuxembourgTax free Shopping 100.00%100.00%
Global Blue Latvija SIARigaLatviaTax free Shopping 100.00%100.00%
Global Blue Maroc SACasablancaMoroccoTax free Shopping 100.00%100.00%
IRIS Global Blue TRS Malaysia Sdn. Bhd.Kuala LumpurMalaysiaTax free Shopping 100.00%100.00%
Global Blue Holland BVAmsterdamNetherlandsTax free Shopping 100.00%100.00%
Global Blue Holding B.V.AmsterdamNetherlandsHolding Unit100.00%100.00%
Global Blue Acquisition B.V.AmsterdamNetherlandsFinance company100.00%100.00%
Global Blue Russia Holdings B.V.AmsterdamNetherlandsHolding Unit51.00%51.00%
Global Blue Norge ASLysakerNorwayTax free Shopping 100.00%100.00%
Currency Select New Zealand Pty LtdAuckland New ZealandCurrency Choice100.00%100.00%
Global Blue Peru S.A.C.LimaPeruTax free Shopping 100.00%
Global Blue Polska Sp. Zo.o.WarsawPolandTax free Shopping 100.00%100.00%
Global Refund Portugal Lda.LisbonPortugalTax free Shopping 100.00%100.00%
GBFTSP - Finance And Technology Services Portugal, Unipessoal LDAPortoPortugalService provider 100.00%
Global Blue d.o.o. Beograd - Novi BeogradBelgradSerbiaTax free Shopping 100.00%100.00%
Global Blue Russia AOMoscowRussiaTax free Shopping 51.00%51.00%
Global Blue Sverige ABStockholmSwedenTax free Shopping 100.00%100.00%
Global Blue Sweden Holdings ABStockholmSwedenHolding Unit100.00%100.00%
Global Blue Service ABStockholmSwedenService provider 100.00%100.00%
Global Blue Holdings ABStockholmSwedenHolding Unit100.00%100.00%
Global Blue Currency Choice Service Europe ABStockholmSwedenCurrency Choice100.00%100.00%
Global Blue Singapore Pte LtdSingaporeSingaporeTax free Shopping 100.00%100.00%
Global Blue Service Company Singapore Pte LtdSingaporeSingaporeService provider 100.00%100.00%
Global Blue Currency Choice Singapore Pte LtdSingaporeSingaporeCurrency Choice 100.00%100.00%
Global Blue d.o.o.LjubljanaSloveniaTax free Shopping 100.00%100.00%
Global Blue Slovakia s.r.o.BratislavaSlovakiaService provider 100.00%100.00%
Global Blue (Thailand) Co. LimitedBangkokThailandCurrency Choice100.00%100.00%
Global Blue Turistik Hizmetler ASIstanbulTurkeyTax free Shopping 60.00%60.00%
Global Blue Pazarlama Destek ve Teknoloji Hizmetleri A.SIstanbulTurkeyCurrency Choice60.00%
Far Point Acquisition CorporationWilmingtonUSAHolding Unit100.00%100.00%
ZigZag Global LLCDoverUSAE-Commerce100.00%100.00%
Global Blue Argentina S.A. Sucursal UruguayMontevideoUruguayTax free Shopping 99.99%99.99%
Global Blue South Africa Pty LtdJohannesburgSouth AfricaTax free Shopping 51.00%


NOTE 38     Additional information—Financial Statement Schedule I

Schedule I has been provided pursuant to the requirements of Securities and Exchange Commission (“SEC”) Regulation S-X Rule 12-04(a), which require condensed financial information as to financial position, cash flows
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and results of operations of a parent company as of the same dates and for the same periods for which audited consolidated financial statements have been presented, as the restricted net assets of Global Blue Group Holding AG’s (“the Parent Company”) consolidated subsidiaries as of March 31, 2022 exceeded the 25% threshold.
Certain jurisdictions in which group entities are located apply regulations which restrict the ability of subsidiaries to transfer funds to the Parent Company through intercompany loans, advances or cash dividends. SFA covenants and security (see Note 26) do not restrict subsidiaries from transferring funds to the Parent Company.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with International Financial Reporting Standards have been condensed or omitted. The footnote disclosures contain supplemental information only and, as such, these statements should be read in conjunction with the notes to the accompanying consolidated financial statements.
The condensed financial information has been prepared using the same accounting policies as set out in the consolidated financial statements, except that investments in subsidiaries are included at cost less any provision for impairment in value.
As of March 31, 2022 there were no material contingencies, significant provisions of long-term obligations, mandatory dividend or redemption requirements of redeemable stocks or guarantees of the Company, except for those which have been separately disclosed in the consolidated financial statements, if any.
During the year ended March 31, 2022 and 2021 no cash dividends were either declared nor paid by the Company.
The Parent Company was established on December 10, 2019. From this incorporation date through to August 28, 2020, the date of the capital reorganization, the Company had no material assets and did not operate any businesses. Therefore, the current note has been prepared for the financial year ended March 31, 2022 and for the financial year ended March 31, 2021, and no comparative figures have been presented for the financial year ended March 31, 2020.
Condensed income statement of the Parent Company

(EUR thousand)For the financial year ended March 31
20222021
Operating Income/(expenses)10,111 (155,501)
Dividend income— 68,431 
Net finance costs517 50 
Profit / (Loss) before tax10,628 (87,020)
Income tax expense(667)(446)
Profit / (Loss) for the year9,961 (87,466)

There were no items of other comprehensive loss or income in the years ended March 31, 2022 and 2021 therefore no statement of comprehensive income has been presented.




F-90



Condensed statement of financial position of the Parent Company
(EUR thousand)As of March 31
20222021
ASSETS
Investments in subsidiaries1,418,2801,418,280
Loans to group companies50,08359,289
Non-current assets1,468,3631,477,569
Current assets313310
Total assets1,468,6761,477,879
EQUITY AND LIABILITIES
Share capital1,679,2321,678,506
Other reserves(148,338)(152,128)
Accumulated losses(78,819)(88,780)
Total equity1,452,0751,437,598
Liabilities
Non-current liabilities  
Current liabilities16,60140,281
Total liabilities16,60140,281
Total equity and liabilities1,468,6761,477,879
Condensed statement of cash flows of the Parent Company

(EUR thousand)For the financial year ended March 31
20222021
(Loss) / Profit before tax10,628 (87,020)
Capital reorganization non-cash items— 125,620 
Movement in loans with group companies9,205 (59,529)
Other non-cash items(14,400)12,096 
Changes in working capital(5,588)8,833 
Net cash from operating activities(155) 
Proceeds from issuance of share capital— 222 
(Acquisition) / Proceeds of treasury shares(10)65 
Net cash from financing activities(10)287 
Net increase/(decrease) in cash and cash equivalents(165)287 
Cash and cash equivalents at beginning of year287 — 
Cash and cash equivalents at end of year122 287 

The following reconciliations are provided as additional information to satisfy the Schedule I SEC requirements for parent-only financial information.

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(EUR thousand)For the financial year ended March 31
20222021
IFRS profit / (loss) reconciliation:
Parent only– IFRS profit / (loss) for the year9,961 (87,466)
Additional loss if subsidiaries had been accounted for on the equity method of accounting as opposed to cost(105,196)(345,506)
Consolidated IFRS (loss) for the year(95,235)(432,972)
IFRS equity reconciliation:
Parent only– IFRS equity1,452,075 1,437,598 
Additional loss if subsidiaries had been accounted for on the equity method of accounting as opposed to cost(1,643,600)(1,544,967)
Consolidated– IFRS equity(191,525)(107,369)

NOTE 39    Interests in other entities
Joint ventures and associates
The Group holds interests in joint ventures and associates that are individually not material. The two most significant investments are Europass S.A.S and Cash Paris Tax Refund, both French-based companies involved in the TFSS business.
(EUR thousand)As of March 31
202220212020
Aggregate carrying amount of individually immaterial joint ventures and associates2,650 2,744 2,892 
Aggregate amount of the Group's share of:
Loss from continuing operations(720)(1,056)(1,598)
Other comprehensive income— — — 
Total comprehensive loss(720)(1,056)(1,598)
As of March 31, 2022,the book value of loans granted by the Group to joint ventures and associates is nil (EUR0.6 million as of March 31, 2021, EUR1.5 million as of March 31, 2020).
Other investments
Other investments represent equity securities not held for trading.
(EUR thousand)
202220212020
Opening balance as of April 1753 3 1,604 
Additions3,878 750 — 
Fair value adjustment150 — — 
Derecognition due to step acquisition(900)— (1,600)
Exchange differences— — (1)
Closing balance as of March 313,881 753 3 
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On February 1 and February 14, 2022, Global Blue acquired minority shares of 1% and 17.45% in technology companies Twig and Toshi for a consideration of GBP1.0 million (EUR1.2 million) and GBP2.1 million (EUR2.5 million), respectively.
The fair value adjustment results from the revaluation of the minority investment in Yocuda before the step acquisition and was recognized in other operating expenses in the income statement.

NOTE 40    Related party transactions

Global Blue Group Holding AG is a publicly listed company, where the largest shareholders are funds managed by Silver Lake Partners and Partners Group.
During the financial year, there were no transactions with related parties other than disclosed below.
Remuneration to key management personnel
The remuneration to the board of directors and the Executive Committee members, who are the key management personnel of the Group, is set out below in aggregate for each of the categories prescribed by IAS 24 Related Party Disclosures.
(EUR thousand)For the financial year ended March 31
Remuneration to key management personnel202220212020
Short-term employee benefits4,748 5,162 4,408 
Post-employment benefits519 474 371 
Share based payments4,061 680 — 
Total9,328 6,316 4,779 
Purchase of services from related parties
The directors fee relates to remuneration of the Non-Executive Directors for Global Blue Group Holding AG.
(EUR thousand)For the financial year ended March 31
Purchases of services from related parties202220212020
Monitoring fee— (95)460 
Directors fee334 278 195 
Reimbursements— 16 54 
Total334 199 709 

(EUR thousand)As of March 31
Liabilities to related parties202220212020
Liabilities to key management personnel:
Pension liability488 1,387 868 
Share-based payment liability— — 7,396 
Liabilities to shareholders:
Warrant liability4,493 9,864 — 
Closing balance for the year4,981 11,251 8,264 
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As of August 28, 2020, as part of the Group capital reorganization and merger with FPAC, the Management Equity Plan (MEP) ceased to exist, therefore there are no balances outstanding as of March 31, 2022 or March 31, 2021.
Equity plan after the capital reorganization
As a result of the capital reorganization, the management equity plan was restructured and, as a result, managers own shares directly in the Company. Please refer to Note 25 for further details.
Warrants
As of March 31, 2022, Silver Lake and Affiliates, Partners Group and Affiliates, and EBT held 9,766,667 warrants for a total value of EUR4.5 million (EUR9.9 million as of March 31, 2021, and nil as of March 31, 2020).

NOTE 41    Warrants
The outstanding Public and Private Warrants as of March 31, 2022 amount to 30,735,950 (30,735,950 as of March 31, 2021, and nil as of March 31, 2020) with a fair value of EUR12.1 million (EUR31.0 million as of March 31, 2021, and nil as of March 31, 2020). There were no Warrants exercised during the financial year ended March 31, 2022, whereas there were 114,024 Public Warrants exercised at a price of USD11.50 and at a 1:1 equivalent to ordinary shares, during the financial year ended March 31, 2021.
The Group has employed a Black-Scholes pricing model to estimate the fair value of the Private Warrants issued on August 28, 2020, notably the fair value of the call option inherent in the Private Warrants, using as key inputs the Group’s share price, risk-free rate, implied Public Warrant volatility, the warrants’ maturity, and the Public Warrants’ market price.
For the financial year ended March 31
Number of warrants202220212020
Opening balance as of April 130,735,950   
Issuance of warrants— 30,849,974 — 
Exercises of warrants— (114,024)— 
Closing balance as of March 3130,735,950 30,735,950  

(EUR thousand)For the financial year ended March 31
Warrant liabilities202220212020
Opening balance as of April 130,979   
Issuance of warrants— 20,196 — 
Exercises of warrants— (73)— 
Change in fair value of warrants(18,928)10,856 — 
Closing balance as of March 3112,051 30,979  
    
Please refer to Note 5, and Note 42 for further details.
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NOTE 42    Shareholders of Global Blue Group Holding AG

Shareholders of Global Blue Group Holding AG
as of March 31, 2022
Ordinary sharesPreference sharesTotal
Ownership (3)
Warrants
Silver Lake and Affiliates (1)
97,258,598 11,970,487 109,229,085 55.1 %6,548,415 
Partners Group and Affiliates (2)
40,129,828 4,939,137 45,068,965 22.7 %2,701,935 
Ant Group12,500,000 — 12,500,000 6.3 %— 
GB Directors, Executive Management & Other Employees9,198,164 878,652 10,076,816 5.1 %516,317 
Other Shareholders21,539,634 — 21,539,634 10.9 %20,969,283 
Total excl. GB Group180,626,224 17,788,276 198,414,500 100.1 %30,735,950 
GB Group11,908,738 236 11,908,974 — 
Total incl. GB Group192,534,962 17,788,512 210,323,474 30,735,950 
(1) - Corresponds to SL Globetrotter L.P.
(2) - Corresponds to Global Blue Holding LP (which is controlled by Silver Lake) and shares directly held by Partners Group
(3) - Excludes GB Group

Shareholders of Global Blue Group Holding AG
March 31, 2021
Ordinary sharesPreference sharesTotal
Ownership (3)
Warrants
Silver Lake and Affiliates (1)
98,017,072 11,970,487 109,987,559 55.5 %6,548,415 
Partners Group and Affiliates (2)
40,442,783 4,939,137 45,381,920 22.9 %2,701,935 
Ant Group12,500,000 — 12,500,000 6.3 %— 
GB Directors, Executive Management & Other Employees9,106,902 878,888 9,985,790 5.1 %516,317 
Other Shareholders20,468,205 — 20,468,205 10.2 %20,969,283 
Total excl. GB Group180,534,962 17,788,512 198,323,474 100.0 %30,735,950 
GB Group7,000,000 5,929,477 12,929,477 — 
Total incl. GB Group187,534,962 23,717,989 211,252,951 30,735,950 
(1) - Corresponds to SL Globetrotter L.P.
(2) - Corresponds to Global Blue Holding LP (which is controlled by Silver Lake) and shares directly held by Partners Group
(3) - Excludes GB Group
As of August 28, 2020 a capital reorganization took place within the Group. A new holding company - Global Blue Group Holding AG - was incorporated in December 2019 and became the ultimate parent of the Group. During the reorganization additional shares were issued with the increase of the share premium. Please refer to Note 23 for details.
Shareholders of Global Blue Group Holding AG
March 31, 2020
Ordinary sharesOwnership
Global Blue Holding LP40,000,000 100.0 %
Total excl. GB Group40,000,000 100.0 %
GB Group— 
Total incl. GB Group40,000,000 


F-95


Ordinary shares
Holders of ordinary shares are entitled to dividends and are entitled to one vote per share at general meetings of the Company. From the financial year ended March 31, 2026 the preferential dividend will have to be first approved before approval of a dividend for ordinary shares to be granted.
For the financial year ended March 31, 2022, there was no change in the conditions for the Ordinary shares. Please refer to Note 23 for details.
Preference shares
Holders of these shares are entitled to dividends and are entitled to one vote per share at general meetings of the Company. In addition, the holders are entitled to preferential dividends beginning in the financial year ending March 31, 2026 at a rate of 8% with an increase by 1% each year thereafter.
Given that no Preference Dividend is owed to Series A holders and no Preference Dividend has currently been approved by shareholders, no adjustment has been made to basic earnings per share related to the Series A Preferred Shares.
Put Option
Preference shares can be exchanged 1:1 for Ordinary shares at any time at the Shareholder´s election. The exchange will take place no earlier than 25 days, no later than 65 days after exercise of the put option.
Call Option
The Company can exercise a call option with 20 days’ notice to exchange the Preference shares 1.1 for Ordinary shares.
The call option can only be exercised if (i) the 30 day VWAP of the ordinary shares is at least USD18.00 per share and (ii) no blackout or lockup is in effect.
Redemption
The Company may redeem the Preference shares for cash or Ordinary shares at the Shareholder’s election following the fifth anniversary of closing or on a change of control (if earlier).
The redemption right can only be exercised if the 30 day VWAP of the Common Shares is at least USD10.00 or the value attributable on such change of control is USD10.00.
Liquidation
Each holder of Preference shares is entitled to a priority share of the liquidation proceeds up to USD10.00. The remainder is distributed to the holders of the Ordinary shares.
For the financial year ended March 31, 2022, there was no change in the conditions for the Put/Call Options, redemption or liquidation of the Preference shares.
Warrants
As part of the reorganization and listing, 21,083,307 Public Warrants and 9,766,667 Private Warrants were issued for a total number of warrants (“Warrants”) of 30,849,974 at a fair value of EUR20.2 million.
The Warrants were issued in exchange for services provided by FPAC at the date of the merger. The Warrants were accounted for in accordance with IAS32 as liability and were measured at the fair value of the equity instrument granted.
F-96


30,735,950 warrants are outstanding as of March 31, 2022. Please refer to Note 41 for details of the movement in the number of warrants during the period.
The conditions for the Warrants are as listed below:
Public Warrants
Exercisability of Public Warrants
The Public Warrants became exercisable on September 30, 2020 (30 days after the closing). The Public Warrants expire on August 31, 2025 (the fifth anniversary of the closing).
Exercise Price
The Private Warrants represent the right to purchase one of the Company shares at a price of USD11.50 per share.
Adjustment
The exercise price and the number of the Company shares issuable on exercise of the Public Warrants will be adjusted in certain circumstances, including in the event of a share dividend, extraordinary dividend or the Company’s recapitalization, reorganization, merger or consolidation.
Fractional Shares
No fractional shares will be issued upon exercise of the Public Warrants (rounding shall be down to the nearest whole number of the Company Shares).
Redemption
By contrast, the Company may call the Public Warrants for redemption in certain circumstances where the closing price of the shares equals or exceeds USD18.00. The Company may only call Public warrants for redemption:
in whole and not in part;
at a price of €0.01 per warrant;
upon not less than 30 days’ prior written notice of redemption to each warrant holder.
If the Company calls the Public Warrants for redemption as described above, it will have the option to require any holder that wishes to exercise its Public Warrant prior to such redemption to do so on a “cashless basis.”
Other
The Public Warrants may be amended with the approval of at least 50% of the then outstanding Public Warrants to make any other change that adversely affects the interests of the Warrant holders.
The Warrant holders do not have the rights or privileges of holders of the Company´s shares or any voting rights until they exercise their Public Warrants and receive the Company´s shares.
Private Warrants
Private Placement Warrants have terms and provisions that are identical to those of the Public Warrants that become the Company Warrants described above, including as to exercise price, exercisability and exercise period, and adjustment. However, the Private Warrants will not be redeemable and may be exercised on a cashless basis.
F-97


The Private Warrants are transferable (and have been transferable since they became exercisable on September 30, 2020). Open Market Trades, Block Trades or Public Offerings of Private Warrants shall be carried out pursuant to the registration statement that has been declared effective by the SEC, together with any required supplementary disclosure or prospectus at the time.
For the financial year ended March 31, 2022, there was no change in the conditions for the Warrants. Please refer to Note 5 and Note 41 for details.

NOTE 43    COVID-19 Considerations
On March 11, 2020, the World Health Organization recognized a novel strain of coronavirus outbreak (with the resulting illness referred to as COVID-19) as a global pandemic. The outbreak has had an evolving nature and has had a global reach, impacting international travel and extra-regional shopping sectors. The recent developments with the “Omicron” variant, whereby vaccinated and subsequently infected people experienced a period of isolation instead of hospitalization, triggered a wave of decisions by a number of western governments to relax the restrictive measures.
Impact on Global Blue
The COVID-19 pandemic and the related preventative measures have negatively impacted Global Blue’s business and recent results of operations and financial condition. Early in the financial year ended March 31, 2022, following the approvals of various COVID-19 vaccines, progressive vaccination and the introduction of the COVID-19 certificates, international travelling started to gradually re-open and consequently, merchants started to see international travelers back requesting their Tax Free Forms, with the notable exception of China, among other countries, where inbound and outbound travelling still observes a number of restrictions.
At the early stages of the outbreak, Global Blue has adopted a wide range of short-term measures that reduced its monthly cash expenditures while still maintaining core internal functions, serving clients who remained active while preserving the ability to ramp-up operations to capture volume when it starts to rebound.
Liquidity and Capital Resources
In periods of travel disruptions, such as the ongoing COVID-19 pandemic, Global Blue’s cash generation during the first few months increases as a result of (i) a reduction in cash outflow for VAT refunds to international shoppers and (ii) cash inflow from short-dated VAT receivables from merchants and tax authorities for the full VAT associated with earlier refunded TFS transactions.
As international travel and global economic activity resumes, Global Blue is experiencing volume growth. This recovery is driving an increase of its net working capital and liquidity needs. This growing working capital requirement is being funded through cash and may also require additional sources of funding.
As of March 31, 2022, the Company had cash and cash equivalents of EUR51.7 million, which were predominantly held in Euro. As of March 31, 2022, the Company had EUR723.2 million of interest-bearing loans and borrowings recorded on its statement of financial position, consisting of EUR623.6 million in long-term financing (borrowings of EUR630.0 million less EUR6.4 million of capitalized financing fees), EUR99.0 million drawn on the revolving credit facility and EUR0.7 million in other bank overdraft facilities. Global Blue has additional liquidity of EUR76.7 million comprising of EUR67.4 million equivalent of capacity on a committed Supplemental Liquidity Facility (USD75.0 million funded by certain selling shareholders), EUR8.4 million of uncommitted local credit lines and RCF availability of EUR0.9 million.
Global Blue’s trade payables increased from EUR147.5 million as of March 31, 2021 to EUR166.1 million as of March 31, 2022. Of the March 31, 2022 balance, EUR62.8 million represents payables to merchants for revenue shares generally subject to those merchants having settled their respective outstanding VAT receivables or
F-98


representing a credit for merchants to buy Global Blue’s marketing and BI services. In addition, EUR67.8 million represents a payable related to unsuccessful refunds (i.e., payments to international shoppers that have not been completed successfully and thus the amounts remain unclaimed). As a result of this payable having been accumulated over multiple years and based on past experience, Global Blue does not expect its unsuccessful refunds balance to fluctuate in the coming 12 months in a manner that would be material to its overall liquidity position.
The Company believes that the combination of its cash and cash equivalents, the Supplemental Liquidity Facility, local credit lines and the investment agreement described in Note 44 will be sufficient to meet liquidity needs and fund necessary capital expenditure for at least the next 12 months from the date these financial statements have been authorized for issuance.

NOTE 44    Events after the reporting period
Supplemental Liquidity facility
As Global Blue enters into the high season and combined with the increasing recovery levels versus pre-Covid, the Company is observing an increase of its working capital needs. On April 1, 2022 the Company withdrew USD20.00 million (EUR18.0 million) of the Supplemental Liquidity facility which was soon followed by a second withdrawal of USD45.0 million (EUR41.4 million) on April 19, 2022, both to fund the current working capital needs.
Investment agreement
On May 5, 2022, Global Blue entered into an investment agreement with CK Opportunities Fund I, LP (the “Investor Holder”) whereby the Investor Holder agreed to subscribe for and purchase (i) up to USD180.0 million (EUR172.2 million) worth of new registered series B preferred shares of the Company with a nominal value of CHF0.01, each of which would be convertible into registered common shares of the Company (the “Series B Preferred Shares”), comprising 21,176,470 Series B Preferred Shares at a per share purchase price of USD8.50, and (ii) up to USD45 million (EUR43.0 million)worth of registered common shares of the Company with a nominal value of CHF0.01, comprising 8,587,786 common shares at a per share purchase price of USD5.24, in one or more private transactions, subject to terms and conditions (the “Transaction”). On June 14, 2022, the Transaction was consummated, resulting in the issuance of the aforementioned number of Series B Preferred Shares, and Common Shares, and the receipt of USD225.0 million (EUR215.2 million) by the Company.
F-99


Exhibit 12.1

CERTIFICATION BY THE CHIEF EXECUTIVE OFFICER PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Jacques Stern, certify that:

1. I have reviewed this annual report on Form 20-F of Global Blue Group Holding AG;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the company as of, and for, the periods presented in this report;

4. The company's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the company and have:
(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the company, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
(c) Evaluated the effectiveness of the company's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
(d) Disclosed in this report any change in the company's internal control over financial reporting that occurred during the period covered by the annual report that has materially affected, or is reasonably likely to materially affect, the company's internal control over financial reporting; and

5. The company's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the company's auditors and the audit committee of the company's board of directors (or persons performing the equivalent functions):
(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the company's ability to record, process, summarize and report financial information; and
(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the company's internal control over financial reporting.
Date: June 29, 2022

By:    
F-100


/s/ Jacques Stern
Jacques Stern
Chief Executive Officer
(Principal Executive Officer)


Exhibit 12.2

CERTIFICATION BY THE CHIEF FINANCIAL OFFICER PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Roxane Dufour, certify that:

1. I have reviewed this annual report on Form 20-F of Global Blue Group Holding AG;
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the company as of, and for, the periods presented in this report;
4. The company's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the company and have:
(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the company, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
(c) Evaluated the effectiveness of the company's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
(d) Disclosed in this report any change in the company's internal control over financial reporting that occurred during the period covered by the annual report that has materially affected, or is reasonably likely to materially affect, the company's internal control over financial reporting; and
5. The company's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the company's auditors and the audit committee of the company's board of directors (or persons performing the equivalent functions):
(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the company's ability to record, process, summarize and report financial information; and
F-101


(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the company's internal control over financial reporting.
Date: June 29, 2022

By:    
/s/ Roxane Dufour
Roxane Dufour
Chief Financial Officer
(Principal Financial Officer)
F-102


Exhibit 13.1

CERTIFICATION OF THE CHIEF EXECUTIVE OFFICER PURSUANT TO 18 U.S.C. SECTION 1350 AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Pursuant to Rule 13a-14(b) of the Securities Exchange Act of 1934 (the “Exchange Act”) and 18 U.S.C. Section 1350, the undersigned officer of Global Blue Group Holding AG, a Swiss corporation (the “Company”), hereby certifies, to the best of such officer’s knowledge, that:

1.This Annual Report on Form 20-F of the Company for the period ended March 31, 2022 (the “report”), fully complies with the requirements of Section 13(a) or 15(d) of the Exchange Act; and

2.The information contained in the report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: June 29, 2022

By:    
/s/ Jacques Stern
Jacques Stern
Chief Executive Officer
(Principal Executive Officer)

F-103


Exhibit 13.2

CERTIFICATION OF THE CHIEF FINANCIAL OFFICER PURSUANT TO 18 U.S.C. SECTION 1350 AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Pursuant to Rule 13a-14(b) of the Securities Exchange Act of 1934 (the “Exchange Act”) and 18 U.S.C. Section 1350, the undersigned officer of Global Blue Group Holding AG, a Swiss corporation (the “Company”), hereby certifies, to the best of such officer’s knowledge, that:

1.This Annual Report on Form 20-F of the Company for the period ended March 31, 2022 (the “report”), fully complies with the requirements of Section 13(a) or 15(d) of the Exchange Act; and

2.The information contained in the report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: June 29, 2022

By:    
/s/ Roxane Dufour
Roxane Dufour
Chief Financial Officer
(Principal Financial Officer)



























F-104


Exhibit 15.1
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We hereby consent to the incorporation by reference in the Registration Statement on Form S-8 (No. 333-260108), and Registration Statement on Form F-3 (No. 333-259200) of Global Blue Group Holding AG of our report dated June 29, 2022, relating to the financial statements, which appears in this Form 20-F.

/s/ PricewaterhouseCoopers SA

Geneva, Switzerland
June 29, 2022
F-105
Exhibit 2.5 Description of Securities Registered Pursuant to Section 12 of the Securities Exchange Act of 1934 Unless otherwise stated or unless the context otherwise requires, references to the “Company” are to Global Blue Group Holding AG, whereas references to “Global Blue,” “we,” “us,” or “our” are to Global Blue Group Holding AG and its subsidiaries. “Merger” means the merger of Global Blue US Merger Sub Inc. with and into Far Point Acquisition Corporation (“FPAC”), with FPAC being the surviving corporation in the merger and a wholly-owned indirect subsidiary of the Company following the merger. As of March 31, 2022, the Company had two classes of securities registered under Section 12 of the Securities Exchange Act of 1934, as amended: Title of each class Trading Symbol Name of each exchange on which registered Ordinary Shares, nominal value CHF 0.01 per share GB New York Stock Exchange Warrants to purchase ordinary shares GB.WT New York Stock Exchange The following description of our share capital and warrants is a summary and does not purport to be complete. It is subject to and qualified in its entirety by reference to our Articles of Association, as amended (our “Articles of Association”) and Organizational Regulations of the Board of Directors (“Organizational Regulations”), which are incorporated by reference as exhibits to the Annual Report on Form 20-F of which this Exhibit is a part. We encourage you to read our Articles of Association and Organizational Regulations, and the applicable provisions of the Federal Act on the Amendment of the Swiss Civil Code (Part Five: The Code of Obligations) of March 30, 1911 (as amended from time to time, the “Swiss Code”) for additional information. REGISTER AND COMPANY PURPOSE Global Blue Group Holding AG is registered in the commercial register of the canton of Zurich, Switzerland, under number CHE-442.546.212. The Company's purpose, as stated in Article 2 of the Articles of Association, is to acquire, hold and manage investments in domestic and foreign companies, in particular of controlling investments in companies active in the areas of VAT/GST tax refund, currency conversion, marketing services, point-of-sale technology, retail staff education, and customer intelligence, the management and sustainable development of these investment companies within a group of companies as well as the provision of financial and organizational means for the management of a group of companies; the Company may also acquire, mortgage, utilize and sell real estate properties and intellectual property rights in Switzerland and abroad as well as incorporate and finance subsidiaries and branches; as well as engage in all kinds of commercial and financial transactions that are beneficial for the realization of its purpose, in particular provide and take out loans, issue bonds, provide suretyships and guarantees, provide collateral as well as make investments in all marketable investment classes.


 
DIRECTOR CONFLICTS OF INTEREST According to the Articles of Associations, the board of directors of the Company ("Board of Directors") consist of a minimum of three and a maximum of nine members. The members and the chair of the board are elected individually by the general meeting of shareholders each for a term of office of maximum one year lasting until the end of the next ordinary general meeting of shareholders. Re-election is permitted. (a) According to the Organizational Regulations, (1) certain resolutions are passed by an affirmative vote of a majority of all directors, including, for so long as Silver Lake and Partners Group together directly or indirectly hold at least 25% of the voting rights in the Company from time to time, the vote of at least one director nominated by SL Globetrotter LP (the “Qualified Majority”). Additionally, certain resolutions (the “Reserved Matters”) require the affirmative vote of the director nominated by CK Opportunities Wolverine S.à r.l. (“CK Opportunities”), so long as CK Opportunities directly or indirectly holds at least 5% of the voting rights in the Company. In case of a resolution on an item requiring a Qualified Majority and for which one or several directors nominated by SL Globetrotter LP is/are conflicted, an affirmative vote of the directors is required by way of two separate resolutions, one adopted by the non-conflicted directors and one adopted with the participation of the conflicted director(s). In case of a resolution on a Reserved Matter and for which the director nominated by CK Opportunities is conflicted, an affirmative vote of such director is required by way of two separate resolutions, one adopted by the non-conflicted directors and one adopted with the participation of the conflicted director. (b) Compensation of the directors is subject to the approval of the aggregate amounts of such compensation by a shareholders’ resolution under the Ordinance against Excessive Compensation in Public Companies of the Swiss Federal Council. (c) The Articles of Associations provide that no loans or credits shall be granted to the members of the Board of Directors. (d) There is no limitation on the age of the board members. (e) Directors are not required to be shareholders of the Company. (f) According to the Organizational Regulations, CK Opportunities has the right to appoint a board observer in accordance with the terms of the investment agreement between the Company and CK Opportunities Fund I. LP dated May 4, 2022 (the “Investment Agreement”). Such board observer does not have the right to vote and can be excluded from any portion of a meeting if required by law. The duty of cate and loyalty, conflicts of interest and confidentiality that apply to directors will also apply to the board observer.


 
DESCRIPTION OF SHARE CAPITAL As of June 15, 2022, there were 201,226,883 registered ordinary shares outstanding, with 12,013,109 held in treasury, 17,788,512 registered Series A preferred shares issued, with none held in treasury, and 21,176,470 registered Series B preferred shares issued, with none held in treasury. There were also 30,735,950 Global Blue warrants outstanding, each exercisable at $11.50 / €10.47 per share (subject to adjustment in accordance with the applicable warrant agreement). The Series A preferred shares and Series B preferred shares may be converted into ordinary shares of the Company, under certain circumstances, on a cashless and one-for-one basis. The share capital of the Company is CHF 2,401,918.65 and is divided into 201,226,883 registered ordinary shares, including 12,013,109 registered ordinary shares held in treasury, with a nominal value of CHF 0.01 each, 17,788,512 registered Series A preferred shares, with a nominal value of CHF 0.01 each, and 21,176,470 registered Series B preferred shares, with a nominal value of CHF 0.01 each. The share capital is fully paid up. There are no limitations under the Swiss Code or our Articles of Association on the right of non-Swiss residents or nationals to own or vote shares other than the restrictions applicable to all shareholders. Increase of share capital Under current Swiss law, the Company may increase its share capital and issue new shares through an ordinary capital increase, an authorized capital increase or a conditional capital increase. In each case, the issue price for each share may not be less than the nominal value of the newly issued share. An ordinary capital increase is approved at a general meeting of shareholders. The required vote is generally the approval of a simple majority of the votes cast at the general meeting of shareholders. At least two-thirds of the represented share votes and the absolute majority of the represented nominal value of the shares present in person or represented by proxy is required for capital increases against the Company’s equity, against contributions in kind, or for the purposes of acquiring assets or the granting of special benefits, or for capital increases where the preemptive/subscription rights of shareholders are limited or excluded. The amount by which the capital can be increased in an ordinary capital increase is unlimited, provided that sufficient contributions are made to cover the capital increase. An ordinary capital increase that has been approved by the shareholders must be executed within three months of shareholder approval. In an ordinary capital increase, holders of ordinary shares as well as Series A preferred shares and Series B preferred shares have preemptive rights to obtain newly issued shares in an amount proportional to the nominal value of the shares they already hold, unless such rights are excluded in accordance with Swiss law. For further details on these circumstances, see “-Preemptive Rights and Advance Subscription Rights” below. The current Swiss law provides that shareholders can further authorize the Board of Directors by way of an amendment of the Articles of Association to increase the share capital in an amount not to exceed 50% of the share capital registered in the commercial register for a period of two years without further shareholder approval. To create authorized capital, a resolution of the general meeting of shareholders passed by a supermajority of at least two-thirds of the represented share votes and the absolute majority of the represented nominal value of the shares present in person or represented by proxy is required. On 1 January 2023, the revised Swiss Code of Obligations will come into force, which will introduce the capital band (the "Capital Band") that will replace the current authorized share capital. The creation of the Capital Band requires shareholder approval with the same qualified majority as the authorized capital. The authority for the Board of Directors to issue shares under the Capital Band can be valid for up to five years. Additional information regarding authorized share capital increases is set forth below under “- Authorized Share Capital.” Under Swiss law, conditional share capital is used to issue new shares in the context of employee benefit and incentive plans, debt instruments with conversion rights or warrants granted to shareholders. To create conditional capital, a resolution of the general meeting of shareholders passed by a supermajority of at least two-thirds of the represented share votes and the absolute majority of the represented nominal value of the shares present in person or represented by proxy is required. The requirements for a conditional capital increase are set forth below under “- Conditional Share Capital.” Authorized Share Capital


 
The Articles of Association authorize the Board of Directors to increase the share capital of the Company and (A)(i) issue new ordinary shares, without further shareholder approval, at any time until June 7, 2024 in an amount not exceeding CHF 673,080.79 through the issuance of up to 67,308,079 fully paid-in ordinary shares and (ii) issue new Series B preferred shares, without further shareholder approval, at any time until June 7, 2024, by an amount not exceeding CHF 68,235.30 through the issuance of up to 6,823,539 fully paid-in Series B preferred Shares. On January 1, 2023, the revised Swiss Code of Obligations will come into force, which will replace the current authorized capital with the instrument of the Capital Band. The creation of the capital band requires shareholder approval. The current authorized share capital provided for in the Articles of Association will lapse by June 7, 2024 (unless replaced by the Capital Band upon approval by the general meeting of shareholders). For the currently effective authorized share capital, the Board of Directors will determine the time of issuance, the issue price, the manner in which the new shares will be paid for, the date from which the new shares carry the right to dividends and, subject to the provisions of the Articles of Association, the expiry or allocation of preemptive rights not exercised. The Board of Directors may allow preemptive rights that are not exercised to expire, or it may sell such rights or shares, the preemptive rights of which have not been exercised, at market conditions or use them otherwise in the interest of the Company. In an authorized capital increase, holders of ordinary shares as well as Series A preferred shares and Series B preferred shares would have preemptive rights to obtain newly issued shares in an amount proportional to the nominal value of the shares they already hold. However, the Board of Directors may exclude or restrict these preemptive rights in certain circumstances as set forth in the Articles of Association. For further details on these circumstances, see “-Preemptive Rights and Advance Subscription Rights.” Conditional Share Capital The Articles of Association authorize the increase of the share capital of the Company:  by issuing up to 19,000,000 ordinary shares, upon the exercise of options or in connection with other rights regarding shares (including restricted stock units or performance stock units) granted to officers and employees or directors at all levels of the group as resolved by the Board of Directors (“Conditional Capital for Employee or Director Participation”);  by issuing up to 19,000,000 ordinary shares by means of the exercise of conversion rights or options in relation with convertible debt instruments, bonds, loans and similar forms of financing of the Company or of a subsidiary company (“Conditional Capital for Convertible Debt”); or  by issuing up to 19,000,000 ordinary shares in connection with the exercise of shareholder warrants issued in connection with the listing of the Company (“Conditional Capital for Existing Shareholder Warrants,” and, collectively with Conditional Capital for Employee or Director Participation and Conditional Capital for Convertible Debt, “Conditional Capital”). Unless determined otherwise, Swiss law grants shareholders advance subscription rights to acquire the instruments that are issued in connection with Conditional Capital in an amount proportional to the nominal value of the shares they hold. However, the advance subscription rights and preemptive rights of shareholders are excluded with respect to Conditional Capital for Employee or Director Participation or Conditional Capital for Existing Shareholder Warrants. In relation to Conditional Capital for Convertible Debt, the Board of Directors is authorized to exclude or restrict the advance subscription rights of shareholders in certain circumstances. See “-Preemptive Rights and Advance Subscription Rights” below. The terms of the instruments relating to Conditional Capital are determined as follows:  In connection with Conditional Capital for Employee or Director Participation, the Board of Directors determines the conditions for the allocation and exercise of the options and other rights regarding shares from article 4a of the Articles of Association concerning “Conditional Capital-Employee or Director Participation;” the shares may be issued at a price below the market price.  In connection with Conditional Capital for Existing Shareholder Warrants, our ordinary shares may be issued at a price equal to or below the current market price; the Board of Directors will specify the


 
specific conditions of issue including the issue price of the shares in the terms of the shareholder warrants.  In connection with Conditional Capital for Convertible Debt, the Board of Directors determines the conditions for the granting of the options and conversion right. Series A preferred shares The Series A preferred shares have the same dividend (including liquidation dividends), voting and other rights as our ordinary shares and Series B preferred shares. In addition, the Series A preferred shares will enjoy preferred dividends (“Series A Preference Dividend”) as follows:  for dividends resolved for the financial year ending March 31, 2026, and thereafter, an amount equal to 8% per annum (“Series A Percentage”) of $10.00 will be paid ($0.80 per share) under the prerequisite that the general meeting of shareholders resolves a corresponding dividend and that the relevant provisions of the Swiss Code, as well as the other legal requirements applicable to the Company are complied with (no preference dividends will be paid for the financial years ending on or before March 31, 2025);  the Series A Percentage will increase in each financial year after the financial year ending March 31, 2026, by an additional percentage point (equal to $0.10 per share) per year; and  the general meeting of shareholders may resolve in any given financial year not to distribute dividends, or to distribute dividends in an amount not covering the full amount of the Series A Preference Dividend; in such cases the respective remaining amount of the Series A Preference Dividend of such year is forfeited at the end of such year, will not be carried forward to the following year(s) and does not increase the basis of the subsequently applicable Series A Percentage. The regular dividend on our ordinary shares and Series A preferred shares may be resolved once the general meeting of shareholders has approved the payment of the Series A Preference Dividend for the respective year in full. The Series A Preference Dividend has the same priority as the PIK Dividend (as defined below). In the event that the general meeting of shareholders resolves to distribute dividends in an amount not covering the full amount of the Series A Preference Dividend and the PIK Dividend, the resolved amount of dividends shall be distributed pro rata between the holders of the Series A preferred shares and Series B preferred shares. In connection with a liquidation, each Series A preferred share confers the right to receive, after all debts have been satisfied, a priority claim of the liquidation proceeds in an amount equal to the higher of (a) $10.00 and the amount that such Series A preferred share would have conferred had it been converted into an ordinary share immediately prior to liquidation. In the event that the liquidation proceeds do not cover the full amount of the priority share of the liquidation proceeds of the Series A preferred shares and the Series B preferred shares, the liquidation proceeds shall be distributed pro rata between the holders of the Series A preferred shares and Series B preferred shares. After the distribution of the liquidation proceeds to the Series A preferred shares and Series B preferred Shares have been paid, the remainder will be distributed pro rata on our ordinary shares. To the extent permitted by applicable law, the Company is authorized to acquire all or any portion of the Series A preferred shares in exchange for cash and/or ordinary shares (either treasury shares or shares issued out of authorized share capital) pursuant to the Series A Conversion Agreement. “Series A Conversion Agreement” means the conversion agreement, dated August 28, 2020, by and among the Company and each of the sellers named therein in respect of the Series A preferred shares which grants the holders put rights and the Company call rights and redemption rights. According to the Articles of Association, the transfer of Series A preferred shares, be it for ownership or other purposes, is subject to approval by the Board of Directors. The Board of Directors may only refuse such approval, and is obliged to refuse such approval, if the acquirer of the Series A preferred shares does not accede to the Series A Conversion Agreement. The issuance of any preferred shares (and the creation of authorized share capital or a capital band for the issuance of preferred shares) as well as the modification and cancellation, respectively, of article 3b of the Articles of


 
Association concerning “Convertible Series A preferred shares” requires the approval of a special meeting of the Series A preferred shares, with a majority of the voting rights present at the meeting in person or by proxy (the “Series A Preferred Special Meeting”). In addition, approval at the Series A Preferred Special Meeting is required for (a) the approval of a share exchange, combination, merger or comparable transaction which would result in a holder of a Series A preferred share receiving consideration valued at less than $10.00 per Series A preferred share, or (b) in case of resolutions by a general meeting of the shareholders being held in the context of a public tender offer for all or part of our ordinary shares, to the extent that a holder of a Series A preferred share would receive less than $10.00 per Series A preferred share. However, no Series A Preferred Special Meeting will be required for the cancellation of Series A preferred shares which are held in treasury by the Company or its subsidiaries. The Series A preferred shares confer the same preemptive rights and advance subscription rights for newly issued shares as our ordinary shares. The exclusion of preemptive or advance subscription rights for ordinary shares does not require approval by the Series A Preferred Special Meeting. Series B preferred shares The Series B preferred shares have the same dividend (including liquidation dividends), voting and other rights as our ordinary shares. In addition, the Series B preferred shares will enjoy preferred dividends as follows:  annual dividend paid in kind (for the first time for the financial year 2022/2023 pro rata as from June 14, 2022) in the form of newly issued Series B preferred shares in an amount equal to 5% (“Series B Percentage”) of the number of Series B preferred shares outstanding at the time which are not held by the Company as treasury shares (“PIK Dividend”), such PIK Dividend to be paid pro rata to the holders of Series B preferred shares under the prerequisite that the general meeting of the shareholders resolves a corresponding dividend and that the relevant portions of the Swiss Code, as well as the other legal requirements applicable to the Company are complied with;  if Series B preferred shares are to be converted or repurchased, the PIK Dividend may be paid as an extraordinary dividend or interim dividend prior to such conversion or repurchase pro rata temporis ("Pro Rata PIK Dividend"). Any Pro Rata PIK Dividend resolved and paid in a financial year will be deducted from any subsequent annual PIK Dividend resolved for such financial year;  the general meeting of shareholders may resolve in any given financial year not to distribute dividends, or to distribute dividends in an amount which is less than the full amount of the PIK Dividend; in such cases the respective remaining amount of the PIK Dividend of such year is forfeited at the end of such financial year, shall not be carried forward to the following financial year(s) and does not increase the subsequently applicable Series B Percentage; and  the regular dividend on the ordinary shares, the Series A preferred shares and the Series B preferred shares can be resolved once the general meeting of shareholders has approved the payment of the Series A Preference Dividend and PIK Dividend for the respective year in full. The PIK Dividend has the same priority as the Series A Preference Dividend. In the event that the general meeting of shareholders resolves to distribute dividends in an amount not covering the full amount of PIK Dividend and the Series A Preference Dividend, the resolved amount of dividends shall be distributed pro rata between the holders of the Series A preferred shares and Series B preferred shares. In connection with a liquidation, each Series B preferred share confers the right to receive, after all debts have been satisfied, a priority claim of the liquidation proceeds in an amount equal to the higher of $8.50 and the amount that such Series B preferred share would have conferred had it been converted into a common share immediately prior to the liquidation. In the event that the liquidation proceeds do not cover the full amount of the priority share of the liquidation proceeds of the Series A preferred shares and the Series B preferred shares, the liquidation proceeds shall be distributed pro rata between the holders of the Series A preferred shares and Series B preferred shares. After the distribution of the liquidation proceeds to the Series A preferred shares and Series B preferred Shares have been paid, the remainder will be distributed pro rata on our ordinary shares. To the extent permitted by applicable law, the Company is authorized to acquire all or any portion of the Series B preferred shares in exchange for cash and/or ordinary shares (either treasury shares or shares issued out of authorized share capital) pursuant to the Series B Conversion Agreement. “Series B Conversion Agreement” means the conversion agreement, dated June 13, 2022, by and among the Company and each of the sellers named therein in


 
respect of the Series B preferred shares which grants the holders put rights and the Company call rights and redemption rights. On or after December 13, 2022, a holder may convert all or a portion of its Series B preferred shares for the applicable conversion ratio in accordance with the Series B Conversion Agreement. On or after June 13, 2027 or upon entrance into a binding agreement that would result in a change of control, if earlier, the Company may call the Series B preferred shares at par, subject to the terms and conditions set forth in the Series B Conversion Agreement. Additionally, on or after June 13, 2023, the Company may force a holder to convert some or all of such holder’s Series B preferred shares at the then current conversion ratio if the daily volume-weighted average price of the ordinary shares for each trading day of the prior 40 consecutive trading days (the “Daily VWAP”) is at least 130% of the initial purchase price. In addition, the Company may also force a holder to convert some or all of such holder’s Series B preferred shares at the then current conversion ratio upon entrance into a binding agreement that would result in a change of control, if the purchase price in such change of control transaction values the Series B preferred shares to be force converted at a per share price that is equal to or greater than the initial purchase price. If such Daily VWAP or change of control price condition, as applicable, is not met, the Company may still elect to force a holder to convert some or all of such holder’s Series B preferred shares if the Company delivers additional ordinary shares to the holder that would result in the holder receiving equivalent economic value as if such condition had been met, as further set forth in the Series B Conversion Agreement. According to the Articles of Association, the transfer of Series B preferred shares, be it for ownership or other purposes, is subject to approval by the Board of Directors. The Board of Directors may only refuse such approval, and is obliged to refuse such approval, if the acquirer of the Series B preferred shares does not accede to the Series B Conversion Agreement. There are no topics which require the approval of a special meeting of the holders of the Series B preferred shares (“Series B Preferred Special Meeting”) except for (a) modification or cancellation of article 3c of the Articles of Association concerning “Convertible Series B preferred shares”; (b) the approval of a merger which would result in a holder of a Series B preferred share receiving less than $8.50 per Series B preferred share, or (c) in case of resolutions by a general meeting of the shareholders being held in the context of a public tender offer for all or part of our ordinary shares, to the extent that a holder of a Series B preferred share would receive less than $8.50 per Series B preferred share. The exceptions in sections (b) and (c) do not apply with respect to any transaction in respect of which (i) the Company has validly exercised its issuer call right under the Series B Conversion Agreement and/or (ii) the drag-along right has been validly exercised under the voting agreement between, among others, the holders of Series B preferred shares, SL Globetrotter L.P. and Global Blue Holding LP, as amended from time to time. However, no Series B Preferred Special Meeting will be required for the cancellation of Series B preferred shares which are held in treasury by the Company or its subsidiaries. The Series B preferred shares confer the same preemptive rights and advance subscription rights for newly issued shares as our ordinary shares and Series A preferred shares. The exclusion of preemptive or advance subscription rights for ordinary shares does not require approval by the Series B Preferred Special Meeting. Other Classes or Series of Shares Without prior approval of the shareholders, the Board of Directors may not create shares with increased voting powers (i.e., super voting shares) or another form of preferred shares (Vorzugsaktien). To create super-voting shares or another form of preferred shares (Vorzugsaktien), a resolution of the general meeting of shareholders passed by a qualified majority of at least two-thirds of the represented share votes and the absolute majority of the represented nominal value of the shares present in person or represented by proxy is required. In addition, if another form of preferred shares (Vorzugsaktien) conferring preferential rights over the existing Series A preferred shares and Series B preferred shares shall be issued, the consent of the Series A Preferred Special Meeting is required. The Company has not issued any non-voting stock to date (Partizipationsscheine, Genussscheine). Treasury Shares


 
Treasury shares held by the Company or any of its subsidiaries may be resold or issued to third parties, such as under an equity-based incentive plan of Global Blue. These treasury shares will not have any voting or other rights while held by the Company or any of its subsidiaries.


 
PREEMPTIVE RIGHTS AND ADVANCE SUBSCRIPTION RIGHTS Under the Swiss Code, if new shares are being issued, the existing shareholders have preemptive rights in relation to such shares or rights in proportion to the respective nominal values of their holdings. In the context of an ordinary capital increase approved by a general meeting of shareholders, the shareholders may, by a qualified majority of at least two-thirds of the represented share votes and a majority of the represented nominal value of the shares represented, resolve to exclude or restrict the preemptive rights for valid reasons (such as a merger, an acquisition or any of the reasons authorizing the board of directors to exclude or restrict the preemptive rights of shareholders in the context of an authorized capital increase as described below). If a general meeting of shareholders approves the creation of authorized or conditional share capital, it can also delegate the decision whether to exclude or restrict the preemptive rights and advance subscription rights for valid reasons to the board of directors. The Articles of Association provide for this delegation with respect to the Company’s authorized share capital and conditional share capital with respect to convertible debt in the circumstances described below under “-Authorized Share Capital” and “-Conditional Share Capital.” Authorized Share Capital – Ordinary Shares Under the Articles of Association, the Board of Directors is authorized to exclude or restrict the preemptive rights of the existing shareholders (and to allocate them to third parties):  in connection with strategic partnering and co-operation transactions;  in connection with mergers, acquisitions of companies (including takeover), enterprises or parts of enterprises, participations or intellectual property rights or other types of strategic investments as well as financing or refinancing of such transactions;  for the participation of directors, officers and employees at all levels of the Company and its group companies;  for the purpose of expanding the shareholder base in connection with the listing of shares on (additional) foreign stock exchanges;  for the exchange and buy-back, respectively, of Series A preferred shares in exchange for ordinary shares issued from authorized share capital according to article 3b section 4 of the Articles of Association;  in connection with the exercise of warrants that have been issued to former holders of warrants of FPAC, in connection with the listing of the Company and the creation of corresponding treasury shares;  for the quick and flexible raising of funds by way of share placement which would be difficult to achieve by way of a rights offering;  for the quick and cost efficient raising of funds to meet financing needs in connection with the growth of the VAT refund business of the Company following the Covid-19 crisis;  in connection with the listing of our ordinary shares, including in connection with exchanges of loan notes or equity instruments issued by the Company’s subsidiary Global Blue Holding Limited to members of management for ordinary shares;  in connection with the issuance of ordinary shares to Globetrotter and other former shareholders of Global Blue in accordance with the price adjustment provisions pursuant to the Merger Agreement;  for the exchange and buy-back, respectively, of Series B preferred shares in exchange for ordinary shares issued from authorized share capital according to article 3c section 4 of the Articles of Association; or  if in connection with mergers, acquisitions (including takeovers) of companies, enterprises or parts of enterprises, participations or intellectual property rights or other types of strategic investments, financing


 
or refinancing of such transactions, as well as the quick and flexible raising of funds, including meeting financing needs in connection with the growth of the VAT refund business following the Covid-19 crisis, the Company assumes share delivery obligations under conversion rights or warrants granted in connection with loans and other debt instruments issued by the Company or one of its subsidiaries. Authorized Share Capital – Series B preferred shares Under the Articles of Association, the Board of Directors is authorized to exclude or restrict the preemptive rights of the existing shareholders (and to allocate them to third parties):  in connection with the payout of the PIK Dividend;  for the quick and flexible raising of funds by way of share placement to meet financing needs in connection with the growth of the VAT refund business of the Company following the Covid-19 crisis through the issuance of Series B preferred shares pursuant to the Investment Agreement; or  in connection with the financing or refinancing of acquisitions (including take-over) of companies, enterprises or parts of enterprises, participations or intellectual property rights or other types of strategic investments through the issuance of Series B preferred shares pursuant to the Investment Agreement. Conditional Share Capital In connection with Conditional Capital for Convertible Debt, the Board of Directors is authorized to exclude or restrict shareholders’ advance subscription rights, if the convertible debt instruments, bonds, loans and similar forms of financing are used (1) if an issue by firm underwriting by a consortium with subsequent offering to the public without advance subscription rights seems to be the most appropriate form of issue at the time, particularly in terms of the conditions for issue, (2) in connection with the financing or refinancing of the acquisition (including takeover) of companies, enterprises, parts of enterprises, participations or joint ventures or other investments, or (3) if the issue of debt instruments, bonds, loans and similar forms of financing with advance subscription rights excluded in the opinion of the Board of Directors seems the most appropriate form of issue for the quick and flexible raising of funds, including meeting financing needs in connection with the growth of the VAT refund business of the Company following the Covid-19 crisis. To the extent shareholders’ advance subscription rights are excluded, (i) the exercise period for convertible debt conversion and option rights granted may not exceed 15 years and seven years, respectively, and (ii) the terms of the relevant convertible debt instruments, bonds, loans and similar forms of financing, including conversion and option terms, should be set taking into consideration the market conditions at the time of their issue. In connection with Conditional Capital for Employee or Director Participation or Conditional Capital for Existing Shareholder Warrants, shareholders have no advance subscription rights and preemptive rights. See “-Capital Structure of Global Blue-Conditional Share Capital.”


 
DIVIDENDS Dividends may be paid only if there are sufficient profits as shown in the balance sheet or distributable reserves to allow the distribution of a dividend, both based on the audited and approved statutory financial statements. In case of holding companies, the general legal reserves (allgemeine gesetzliche Reserven), which include share premiums, are generally considered as distributable to the extent they exceed 20% of the share capital. The payment of interim dividends out of profits of the current business year which are not yet shown in an audited and approved balance sheet is not permitted. The Company is required to retain at least 5% of the annual net profits as general legal reserves for so long as these reserves amount to less than 20% of the paid-up nominal share capital (article 671 of the Swiss Code). Swiss law requires that the declaration of a dividend be approved at a general meeting of shareholders. In addition, the Company’s auditors must confirm that the dividend proposal put forth to the general meeting of shareholders by the Board of Directors conforms to the relevant statutory requirements and those of the Articles of Association (article 728a of the Swiss Code). Dividends are usually due and payable promptly after the shareholders’ resolution relating to the allocation of profits has been passed at a shareholders’ meeting, unless the general meeting of the shareholders resolves otherwise. Under Swiss law and the Articles of Association of the Company, the statute of limitations with respect to dividend payments is five years. Lapsed dividends will accrue to the Company. Under Swiss law as it is currently in force, distributable profits and reserves have to be accounted in Swiss franc. In addition, Swiss law allows the reduction of share capital, which may, amongst others, involve a repayment of nominal values or share repurchases. Such reduction is subject to several conditions, which include, amongst others, that the shareholders resolve on such reduction, that the auditor of the company certifies the company’s debts being covered, and that creditors are granted a time period of two months to demand that their claims be satisfied or secured.


 
REPURCHASES OF SHARES The Swiss Code limits a company’s ability to hold or repurchase its own shares. The Company and its subsidiaries may only repurchase shares if and to the extent that sufficient freely distributable equity (excluding nominal share capital legal reserves, reserves for the Company’s own shares and special reserves) is available, as described above under “Description of Securities-Dividends.” The aggregate nominal value of all ordinary shares acquired by the Company and its subsidiaries may generally not exceed 10% of the aggregate share capital at any time. Certain exceptions apply, such as in the context of a cancellation of shares through capital reduction approved by shareholders. Repurchased shares held by the Company or its subsidiaries do not carry any rights to vote at a general meeting of shareholders but are entitled to the economic benefits generally associated with the shares. For more information about Swiss withholding tax and share repurchases, see “Taxation-Switzerland Taxation.”


 
FORM AND TRANSFER OF SHARES According to the Articles of Association, the Company may issue ordinary shares in the form of individual certificates, global certificates and/or uncertificated securities and convert one form into another form of ordinary shares at any time and without the approval of the shareholders. A shareholder may not demand a conversion of the form of our ordinary shares or the printing and delivery of share certificates. With the consent of the shareholder, the Company may cancel issued certificates that are returned to it without replacement. The Company may create intermediated securities for our ordinary shares. The transfer of intermediated securities and furnishing of collateral in intermediated securities must conform with the regulations of the Swiss Federal Act on Intermediated Securities of October 3, 2008, as amended from time to time. The Company may withdraw ordinary shares, Series A preferred shares and Series B preferred shares issued as intermediary-held securities from the respective custody system. Uncertified securities (Wertrechte) may only be transferred by way of written assignment; provided, that they are not registered as book-entry securities. In order to be valid, the assignment must be reported to the Company. All the foregoing paragraphs of this section “Form and Transfer of Shares” apply mutatis mutandis to Series A preferred shares and Series B preferred shares. The Articles of Association do not include any transfer restrictions with respect to ordinary shares. According to the Articles of Association, the transfer of Series A preferred shares or Series B preferred shares, be it for ownership or other purposes, is subject to the approval by the Board of Directors. The Board of Directors may only refuse such approval, and is obliged to refuse such approval, if the acquirer of the Series A preferred shares or Series B preferred shares does not accede to the Series A Conversion Agreement or the Series B Conversion Agreement, as applicable. Where the consent required for transfer of shares is not given, the ownership of the shares and all attendant rights remain with the transferor. However, in the case of acquisition of shares by inheritance, division of estate, matrimonial property law or compulsory execution, ownership and the attendant pecuniary rights pass to the acquirer of the shares immediately, whereas the attendant participation rights pass only when the Company has given its consent. Where the Company fails to refuse the request for consent within three months of receipt or refuses it without just cause, consent is deemed to have been given.


 
SHARE REGISTER Swiss law and the Articles of Association require the Company to keep a share register in which the first and last names of individuals (or the company name for legal entities), domicile (or legal domicile for legal entities) and address of the owners and usufructuaries of ordinary shares, Series A preferred shares and Series B preferred shares are recorded. Any person registered in the share register of the Company changing its address must inform the Company accordingly. The main function of the share register is to record shareholders entitled to vote and participate in general meetings of shareholders, or to assert or exercise other rights related to voting rights. In order to register ordinary shares, Series A preferred shares or Series B preferred shares in the Company’s share register, a purchaser must file a share registration form with the Company’s share register, which is expected to be kept by the transfer agent and registrar. Failing such registration, the purchaser may not vote at or participate in general meetings of shareholders. The Company’s share register is kept by Continental Stock Transfer & Trust Company, which will act as transfer agent and registrar. The share register reflects only record owners of ordinary shares, Series A or Series B preferred shares who own such shares directly (as opposed to beneficially owned shares held in “street name”). Swiss law does not recognize fractional share interests.


 
DISCLOSURE OF SHAREHOLDINGS The Articles of Associations and the Organizational Regulations do not provide for a shareholding disclosure regime. Additionally, the Swiss rules under the Swiss Financial Market Infrastructure Act on disclosure of shareholdings do not apply to the Company since it is not listed in Switzerland.


 
GENERAL MEETINGS OF SHAREHOLDERS Under Swiss law, an annual ordinary general meeting of shareholders must be held within six months after the end of the Company’s financial year, which is March 31. An extraordinary general meeting of shareholders may be called as often as necessary. The Board of Directors determines the time and location of the general meeting of shareholders. General meetings of shareholders may be convened by the Board of Directors and, if needed, by the auditors, by publishing a notice in the Swiss Official Commercial Gazette (Schweizerisches Handelsamtsblatt) at least 20 days prior to such meeting. The notice must state the day, time and place of the meeting, the agenda, the proposals of the Board of Directors and the proposals of the shareholders who have requested the general meeting of shareholders or that an item be included on the agenda. The Board of Directors is further required to convene an extraordinary general meeting of shareholders if so resolved by a general meeting of shareholders or if so requested by shareholders holding in aggregate at least 10% of the Company’s nominal share capital. Such request must be communicated to the Board of Directors in writing and specify the items to be discussed and the proposals to be decided upon. Shareholders with voting rights individually or jointly representing at least 10% of the share capital of the Company may demand that items be put on the agenda. Such demands have to be submitted to the Chairperson at least 45 calendar days before the date of the general meeting of shareholders and must be in writing, specifying the item and the proposals. In a general meeting of shareholders, each ordinary share, each Series A preferred share and each Series B preferred share will entitle its registered holder or usufructuary to one vote. At a general meeting of shareholders, each shareholder may be represented by the independent proxy, or by any other person (who need not be a shareholder). The Board of Directors issues regulations on the procedures of participation and representation at the general meeting of shareholders. The person chairing the general meeting of shareholders decides whether a proxy is acceptable or not. The chairperson determines the voting procedure. The voting and elections are conducted with electronic voting devices, to the extent that this is possible at the meeting. If not, resolutions or elections will be taken on a show of hands, unless a written ballot is held upon resolution of the general meeting of shareholders or if the person chairing the general meeting of shareholders so directs. If the person chairing the general meeting of shareholders doubts the results of the vote, he/she may change the way of voting. In this case, the preceding resolution or election is deemed not to have occurred. The Articles of Association do not require a minimum number of shareholders to be present in order to hold a general meeting of shareholders. A general meeting of shareholders passes its resolutions and carries out its elections with the simple majority of the votes cast, to the extent that neither the law nor the Articles of Association provide otherwise. Abstentions, empty votes and invalid votes will not be taken into account for the calculation of the required majority. The general meeting of shareholders is the supreme corporate body of the Company. It has the following non- transferable powers:  to adopt and amend the Articles of Association;  to elect and recall the members of the Board of Directors, the Chairperson, the members of the Nomination and Compensation Committee, the auditors and the independent proxy;  to approve the management report and the consolidated accounts;  to approve the annual accounts as well as to pass resolutions regarding the allocation of profits as shown on the balance sheet, in particular to determine the dividends;


 
 to approve the compensation of the members of the Board of Directors and the persons whom the Board of Directors have entrusted with the management of the Company, i.e. the CEO and the Global Blue Group executive committee of the management (“Executive Management”) pursuant to articles 8, 27 and 28 of the Articles of Association;  to grant discharge to the members of the Board of Directors, the Executive Management and the Nomination and Compensation Committee;  to pass resolutions regarding issues that are reserved to the general meeting of shareholders by law or by the Articles of Association or which are presented to it by the Board of Directors;  approve separately the proposals by the Board of Directors in relation to the aggregate maximum amount of (i) the compensation of the Board of Directors for the term of office until the next ordinary general meeting of shareholders, and (ii) the compensation of the Executive Management for the next financial year; and  hold an advisory non-binding vote on Global Blue’s compensation report. Under the Articles of Association, a resolution of the general meeting of shareholders passed by at least two-thirds of the represented share votes and the absolute majority of the represented nominal value of the shares present in person or represented by proxy is required for:  the introduction, easement or abolition of restrictions of the transferability of registered shares;  any creation of shares with preferential rights or with privileged voting rights;  any authorized or conditional capital increases;  any increase of capital against the Company’s equity, against contributions in kind, or for the purpose of acquiring assets or the granting of special benefits;  any limitation or withdrawal of subscription rights;  any change of the registered office or corporate name of the Company;  any sale of all or substantially all of the assets of the Company;  any merger, demerger or similar reorganization of the Company;  the liquidation of the Company;  change of the maximum number of the members of the Board of Directors;  any change to article 15 (Qualified majority for important resolutions) of the Articles of Association; and  the other cases listed in article 704 paragraph 1 of the Swiss Code and in the Federal Act on Merger, Demerger, Conversion and Transfer of Assets (Merger Act) dated October 3, 2003 (“Swiss Merger Act”), in the relevant applicable version. In addition to the items listed above, the Swiss Code further requires a resolution of the general meeting of shareholders passed by at least two-thirds of the represented share votes and the absolute majority of the represented


 
nominal value of the shares present in person or represented by proxy for a change of the legal purpose of the Company. Pursuant to the Swiss Merger Act, an affirmative vote of at least 90% of the outstanding shares is required to approve: (i) a squeeze-out merger, in which minority shareholders of the company being acquired are compensated in a form other than through shares of the acquiring company (e.g., through cash or securities of a parent company of the acquiring company or of another company); or (ii) an asymmetrical demerger. Under the Swiss Code, the Board of Directors has no authority to waive quorum requirements stipulated in the Articles of Association.


 
INSPECTION OF BOOKS AND RECORDS Under the Swiss Code, a shareholder registered in the share register of the Company has a right to inspect the share register with regard to his own shares and otherwise to the extent necessary to exercise his shareholder rights. No other person has a right to inspect the share register. The books and correspondence of a Swiss company may be inspected with the express authorization of the general meeting of shareholders or by a resolution of the board of directors (or if unlawfully denied, by court order) and subject to the safeguarding of the company’s business secrets. At a general meeting of shareholders, any shareholder registered in the Company’s share register is entitled to request information from the Board of Directors concerning the affairs of the company. Shareholders registered in the Company’s share register may also ask the auditor questions regarding its audit of the company. The Board of Directors and the auditor must answer shareholders’ questions to the extent necessary for the exercise of shareholders’ rights and subject to prevailing business secrets or material interests of the Company.


 
SPECIAL INVESTIGATION If the shareholders’ inspection and information rights as outlined above prove to be insufficient, any shareholder may propose to the general meeting of shareholders that specific facts be examined by a special commissioner in a special investigation. If the general meeting of shareholders approves the proposal, the Company or any shareholder may, within 30 calendar days after the general meeting of shareholders, request the court at the Company’s registered office to appoint a special commissioner. If the general meeting of shareholders rejects the request, one or more shareholders representing at least 10% of the share capital or holders of shares in an aggregate nominal value of at least CHF 2 million may request, within three months after the general meeting of the shareholders, the court to appoint a special commissioner. The court will issue such order if the petitioners can demonstrate that the Board of Directors, any member of the Board of Directors or an officer of the Company infringed the law or the Articles of Association and thereby damaged the company or the shareholders. If admitted, the costs of the investigation would generally be allocated to the Company and only in exceptional cases to the petitioners.


 
ARBITRATION According to the Articles of Association, corporate litigation will be resolved by an arbitration court, consisting of three arbitrators, with its seat in Zurich, Switzerland. The arbitration proceedings will be resolved by arbitration under the Rules of Arbitration of the International Chamber of Commerce in force on the date on which the request for arbitration is submitted in accordance with these rules. Pursuant to the Articles of Association, the arbitration clause is binding on all shareholders of the Company, the Company itself and the corporate bodies of the Company. While arbitration clauses in Articles of Association are considered to be valid under Swiss law, it is not settled under Swiss law whether they are also valid in the context of listed companies, which uncertainty could create some delay for shareholders seeking to bring claims against Global Blue or its directors or officers. Costs in arbitration proceedings can be significantly higher than in proceedings before ordinary Swiss courts. Shareholders initiating arbitration proceedings under the arbitration provision contained in the Articles of Association will be required to make advance payments to the arbitration court in order to cover the arbitration court’s expenses and these amounts can be materially higher than in a proceeding in an ordinary Swiss court. Similarly, a shareholder will or may be required to make advance payments to cover the counsel cost of the opposing party in the event it does not prevail or only partly prevails and such reimbursement cost can be significantly higher than in proceedings in ordinary Swiss courts. Also the ability to obtain evidence and enforce evidence production obligations in an arbitration proceeding can be significantly less effective than in an ordinary Swiss court proceeding. Further, the enforcement of an arbitration award outside of Switzerland may be more difficult and subject to more burdensome requirements than the verdict of a Swiss court. In addition, while such arbitration requirements for corporate litigation would not preclude a shareholder from bringing a claim against Global Blue or its directors or officers in U.S. courts under the civil liability provisions of the U.S. federal securities laws, as noted above, shareholders may be unable to enforce a judgment predicated upon such civil liability provisions in Swiss courts.


 
NOTICES The publication instrument of the Company is the Swiss Official Gazette of Commerce (Schweizerisches Handelsamtsblatt). The Board of Directors may designate further means of publication.


 
TAKEOVER REGULATION AND MANDATORY BIDS Swiss law provides for certain rules and protections of shareholders of domestic listed companies. Due to the Company’s proposed cross-border structure, however, several of these rules do not apply to the Company as if it were a Swiss company listed in Switzerland. In particular, the Swiss rules under the Swiss Financial Market Infrastructure Act on disclosure of shareholdings, and the tender offer rules under the Swiss Financial Market Infrastructure Act, including mandatory tender offer requirements and regulations regarding voluntary tender offers, which are typically available in relation to Swiss listed companies, do not apply to the Company since it is not listed in Switzerland. Squeeze-Out Under Swiss law, the Swiss Merger Act provides a means for squeezing out minority shareholders in the context of a merger. Article 8 section 2 of the Swiss Merger Act stipulates that merging companies can provide in the merger agreement that only cash or other compensation will be paid. Such compensation needs to be adequate and requires an affirmative vote of at least 90% of the outstanding shares. No squeeze-out mechanism pursuant to the Swiss Financial Market Infrastructure Act is available to an acquirer of the Company following a tender offer.


 
DURATION AND LIQUIDATION The Articles of Association do not limit its duration. Under Swiss law, the Company may be dissolved at any time by a resolution adopted at a general meeting of shareholders, which must be passed by the affirmative vote of holders of at least two-thirds of the represented share votes and the absolute majority of the represented nominal value of the shares present in person or represented by proxy at the general meeting of shareholders. Dissolution and liquidation by court order is possible if (1) the Company becomes bankrupt or (2) shareholders holding at least 10% of the Company’s share capital so request for valid reasons. Under Swiss law, any surplus arising out of liquidation (after the settlement of all claims of all creditors) is distributed in proportion to the nominal value of ordinary shares held, but this surplus is subject to Swiss withholding tax at rate of currently 35%. The Series A preferred shares and Series B preferred shares carry a liquidation preference.


 
GLOBAL BLUE WARRANTS The Global Blue Warrants represent the right to purchase one ordinary share at a price of $11.50 per share, subject to adjustment as described below. The Global Blue Warrants will expire on August 28, 2025 at 5:00 p.m. New York City time, or upon an earlier redemption. The Global Blue Warrants are governed by the Warrant Agreement, as modified by a warrant assumption agreement that was entered into by the Company and Continental Stock Transfer & Trust Company, as warrant agent, in connection with the Closing. You should review a copy of the Warrant Agreement, as amended. The Warrant Agreement requires Global Blue, to use its best efforts to maintain the effectiveness of a registration statement for the registration, under the Securities Act of 1933, as amended (the “Securities Act”), of the Company’s ordinary shares issuable upon exercise of the Global Blue Warrants until the expiration of the Global Blue Warrants in accordance with the provisions of the Warrant Agreement. Holders of Global Blue Warrants may, during any period when the Company has failed to maintain an effective registration statement, exercise Global Blue Warrants on a “cashless basis” in accordance with Section 3(a)(9) of the Securities Act. In such event, each holder would pay the exercise price by surrendering the Global Blue Warrants for that number of ordinary shares equal to the quotient obtained by dividing (x) the product of the number of ordinary shares underlying the Global Blue Warrants held by the holder, multiplied by the excess of the “fair market value” (defined below) over the exercise price of such Global Blue Warrants by (y) the fair market value. The “fair market value” for this purpose will mean the volume weighted average price of ordinary shares as reported during the 10 trading day period ending on the trading day prior to the date notice of exercise is received. The Company will not be obligated to deliver any ordinary shares pursuant to the exercise of a Global Blue Warrant and will have no obligation to settle such Global Blue Warrant exercise unless a registration statement under the Securities Act with respect to the Company’s ordinary shares underlying the Global Blue Warrants is then effective and a prospectus relating thereto is current, subject to the Company satisfying its obligations described below with respect to registration. No Global Blue Warrant will be exercisable and the Company will not be obligated to issue ordinary shares as a result of the exercise of a Global Blue Warrant unless our ordinary shares issuable upon such Global Blue Warrant exercise have been registered, qualified or deemed to be exempt under the securities laws of the state of residence of the registered holder of the such Global Blue Warrants. Notwithstanding the above, if ordinary shares are at the time of any exercise of a Global Blue Warrant not listed on a U.S. national securities exchange such that it satisfies the definition of a “covered security” under Section 18(b)(1) of the Securities Act, the Company may, at its option, require holders of Global Blue Warrants who exercise such Global Blue Warrants to do so on a “cashless basis” and, in the event the Company so elects, it will not be required to file or maintain in effect a registration statement, but it will be required to use its best efforts to register or qualify the shares under applicable blue sky laws to the extent an exemption is not available. The exercise price and number of ordinary shares issuable on exercise of the Global Blue Warrants will be adjusted in certain circumstances and subject to certain exceptions described in the Warrant Agreement, including in the event of a share dividend, extraordinary dividend or the Company’s recapitalization, reorganization, merger or consolidation. No fractional shares will be issued upon exercise of the Global Blue Warrants. If, upon exercise of the Global Blue Warrants, a holder would be entitled to receive a fractional interest in a share, the Company will, upon exercise, round down to the nearest whole number of ordinary shares to be issued to the holder. The Company may call the Global Blue Warrants for redemption if, and only if, the reported last sale price of the Company’s ordinary shares equals or exceeds $18.00 per share (as adjusted for stock splits, stock dividends, reorganizations, recapitalizations and the like) for any 20 trading days within a 30 trading day period ending three business days before the Company sends the notice of redemption to the holders of Global Blue Warrants. In addition, the Company may only call such Global Blue Warrants for redemption:  in whole and not in part;


 
 at a price of $0.01 per warrant;  upon not less than 30 days’ prior written notice of redemption to each warrant holder. If and when the Global Blue Warrants become redeemable, the Company may not exercise its redemption right if the issuance of ordinary shares upon exercise of the Global Blue Warrants is not exempt from registration or qualification under applicable state blue sky laws or the Company is unable to effect such registration or qualification. If the Company calls the Global Blue Warrants for redemption as described above, it will have the option to require any holder that wishes to exercise its Global Blue Warrant prior to such redemption to do so on a “cashless basis.” If the Company takes advantage of this option, the notice of redemption will contain the information necessary to calculate the number of ordinary shares to be received upon exercise of the Global Blue Warrants, including the “fair market value” in such case. A holder of a Global Blue Warrant may notify the Company in writing in the event it elects to be subject to a requirement that such holder will not have the right to exercise such Global Blue Warrant, to the extent that after giving effect to such exercise, such person (together with such person’s affiliates), to the warrant agent’s actual knowledge, would beneficially own in excess of 9.8% (or such other amount as a holder may specify) of the Company’s ordinary shares outstanding immediately after giving effect to such exercise. The Global Blue Warrants may be exercised upon surrender of the warrant certificate on or prior to the expiration date at the offices of the warrant agent, with the exercise form on the reverse side of the warrant certificate completed and executed as indicated, accompanied by full payment of the exercise price (or on a “cashless basis,” if applicable), by certified or official bank check payable to the Company, for the number of the Global Blue Warrants being exercised. The warrant holders do not have the rights or privileges of holders of ordinary shares or any voting rights until they exercise their Global Blue Warrants and receive ordinary shares.


 
Dated 24 February 2022 HOLDCO and SILVER LAKE and THE MANAGERS and THE COMPANY AMENDMENT AND RESTATEMENT DEED relating to the Management Shareholders Agreement dated 16 January 2020, as amended on 26 August 2020


 
CONTENTS 1. DEFINITIONS AND INTERPRETATION ....................................................... 3 2. AMENDMENT AND RESTATEMENT ........................................................... 4 3. MISCELLANEOUS ........................................................................................... 4 4. THIRD PARTY RIGHTS .................................................................................. 4 5. GOVERNING LAW AND JURISDICTION ..................................................... 4


 
AMENDMENT AND RESTATEMENT DEED THIS DEED is made on 24 February, 2022 BETWEEN: (1) GLOBAL BLUE HOLDING LP, an exempted limited partnership formed under the laws of the Cayman Islands, having its registered office at the offices of Maples Corporate Services Limited, PO Box 309, Ugland House, Grand Cayman, KY1-1104, Cayman Islands and registered in the Cayman Islands General Registry under number 95120 (“Holdco”); (2) SL GLOBETROTTER, L.P., which has its registered office in the Cayman Islands at PO Box 309, Ugland House, Grand Cayman, KY1-1104, Cayman Islands, acting by its general partner (“Silver Lake”); (3) JACQUES STERN in his capacity as Management Representative; and (4) GLOBAL BLUE GROUP HOLDING AG, a company incorporated in Switzerland with registration number CHE 442.546.212 (the “Company”), each a “Party” and together the “Parties”. WHEREAS: (A) The Parties entered into a management shareholders agreement dated 16 January 2020 (as amended by a deed of amendment dated 26 August 2020 (the “Original Management Shareholders Agreement”) regulating the relationship between them as regards the shareholdings of the Managers in the Company. (B) The Parties have agreed to further amend and restate the Original Management Shareholders Agreement as set out in this Deed. IT IS AGREED: 1. DEFINITIONS AND INTERPRETATION Terms defined in the Original Management Shareholders Agreement shall have the same meaning when used in this Deed, unless defined below. In addition, the definitions below apply in this Deed: “Original Management Shareholders Agreement” has the meaning given in recital (A); “Amended and Restated Management Shareholders Agreement” means the Original Management Shareholders Agreement as amended and restated by this Deed in the form set out in the Schedule; and “Restatement Date” means the date of this Deed. The rules of interpretation in the Original Management Shareholders Agreement shall apply to this Deed as if set out in this Deed save that references in the Original Management Shareholders Agreement to “this Agreement” shall be construed as references to this Deed. The Schedule forms part of this Deed and shall have effect as if set out in full in the body of this Deed. Any reference to this Deed includes the Schedule.


 
2. AMENDMENT AND RESTATEMENT With effect on and from the Restatement Date, the Original Management Shareholders Agreement shall be amended and restated in the form set out in the Schedule so that the rights and obligations of the parties to the Amended and Restated Management Shareholders Agreement shall, on and from that date, be governed by and construed in accordance with the provisions of the Amended and Restated Management Shareholders Agreement. 3. MISCELLANEOUS The provisions of clauses 15 and 18 of the Original Management Shareholders Agreement shall apply to this Deed as if set out in full and so that references in those provisions to “this Agreement” shall be construed as references to this Deed and references to “party” or “parties” shall be construed as references to the parties to this Deed. This Deed may be executed in any number of counterparts, each of which when executed shall constitute an original, but which, when taken together, shall constitute one instrument. 4. THIRD PARTY RIGHTS A person who is not a party to this Deed shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce, or enjoy the benefit of, any term of this Deed. 5. GOVERNING LAW AND JURISDICTION This Deed shall be governed by, and construed in accordance with, English law and all claims and disputes (including non-contractual claims and disputes) arising out of or in connection with this Deed, its subject matter, negotiation or formation.


 
SCHEDULE AMENDED AND RESTATED MANAGEMENT SHAREHOLDERS AGREEMENT


 
DATED JANUARY 16, 2020, AS AMENDED ON AUGUST 26, 2020 AND FURTHER AMENDED AND RESTATED ON FEBRUARY 24, 2022 MANAGEMENT SHAREHOLDERS AGREEMENT between HOLDCO and SILVER LAKE and THE MANAGERS and THE COMPANY


 
2 2/15/22 7:36 PM TABLE OF CONTENTS Page 1 DEFINITIONS AND INTERPRETATION ....................................................................... 2 2 EFFECTIVENESS ........................................................................................................... 15 3 CALCULATION OF WATERFALL AND REORGANISATION ................................ 15 4 CONTRIBUTION OF SHARES IN THE TRANSACTION ........................................... 16 5 TRANSFERS OF SHARES ............................................................................................. 17 6 MANAGEMENT SELL-DOWN RIGHTS ...................................................................... 19 7 LEAVING SHAREHOLDER PROVISIONS.................................................................. 25 8 DEED OF ADHERENCE ................................................................................................ 31 9 PROTECTION OF GOODWILL ..................................................................................... 31 10 MANAGERS’ TAXATION ......................................................................................... 34 11 CONFIDENTIALITY................................................................................................... 35 12 ANNOUNCEMENTS................................................................................................... 37 13 THE ARTICLES ........................................................................................................... 37 14 DURATION .................................................................................................................. 38 15 GENERAL .................................................................................................................... 39 16 NOTICES ...................................................................................................................... 43 17 CAPACITY................................................................................................................... 45 18 APPLICABLE LAW AND JURISDICTION .............................................................. 45 SCHEDULE 1 THE INSTITUTIONAL INVESTORS ........................................................ 47 SCHEDULE 2 DEED OF ADHERENCE ............................................................................. 48


 
1 THIS AGREEMENT is made on January 16, 2020 (the “Original Agreement”), as amended on August 26, 2020 and further amended and restated on February 24, 2022 (the “Agreement”) BETWEEN: (1) GLOBAL BLUE HOLDING LP, an exempted limited partnership formed under the laws of the Cayman Islands, having its registered office at the offices of Maples Corporate Services Limited, PO Box 309, Ugland House, Grand Cayman, KY1-1104, Cayman Islands and registered in the Cayman Islands General Registry under number 95120 (“Holdco”); (2) SL GLOBETROTTER, L.P., which has its registered office in the Cayman Islands at PO Box 309, Ugland House, Grand Cayman, KY1-1104, Cayman Islands, acting by its general partner (“Silver Lake”); (3) JACQUES STERN in his capacity as Management Representative; (4) With respect to Clause 7 (Leaving Shareholder Provisions) GLOBAL BLUE GROUP HOLDING AG, a company incorporated in Switzerland with registration number CHE-442.546.212 (the “Company”); and (5) PARTNERS GROUP PRIVATE EQUITY (MASTER FUND), LLC, PARTNERS GROUP BARRIER REEF, L.P. and PARTNERS GROUP CLIENT ACCESS 5, L.P. INC. (together, “Partners Group”). WHEREAS: (A) Following the closing under an agreement and plan of merger (“Closing”) between, among others, Far Point Acquisition Corporation (“FPAC”), the Company and the Seller Parties (as defined therein), entered into on or around the date of the Original Agreement (the “Merger Agreement”), the Company owns the business known as ‘Global Blue’ and the Shares (as defined below) will be listed on the New York Stock Exchange (the “Transaction”). (B) Prior to Closing, each Manager indirectly exchanged his existing securities in one of the Company’s subsidiaries for GB Topco Shares (the “Reorganisation”). The opportunity to subscribe for such existing securities was offered to the Managers as part of their prior incentive arrangements. (C) As part of the Transaction, through a series of steps, the Managers exchanged their GB Topco Shares for Stock Consideration and Cash Consideration (each as defined in the Merger Agreement). (D) Each Manager and the Company entered into an escrow agreement for the holding of certain Shares by each Manager in the Company. (E) The Parties entered into the Original Agreement to regulate: (i) the steps required for the Reorganisation and (ii) the relationship between them as regards the remaining shareholdings of the Managers following Closing. The Parties now wish to further amend and restate the Original Agreement.


 
2 (F) Partners Group’s countersignature of this Agreement represents its acknowledgment of, and agreement to, the matters contained herein. IT IS AGREED as follows: 1 DEFINITIONS AND INTERPRETATION 1.1 The following words and expressions where used in this Agreement have the meanings given to them below: “Act” means the Companies Act 2006; “Additional Shares” means any Common Shares received pursuant to the Company’s restricted share award plan or share option plan and any EBT Shares; “Adjustment Amount” has the meaning given in the Merger Agreement; “Advised Sell-Down Shares” is defined in Clause 6.7; “Affiliate” means with respect to a person (the “First Person”): (a) another person that, directly or indirectly through one or more intermediaries, controls, or is controlled by, or is under common control with, the First Person; (b) a pooled investment vehicle organised by the First Person (or an Affiliate thereof) the investments of which are directed by the First Person; (c) a Fund organised by the First Person for the benefit of the First Person’s (or any of its Affiliates’) partners, officers or employees or their dependants; or (d) a successor trustee or nominee for, or a successor by re-organisation of, a trust; except that, in respect of Institutional Investors, an Affiliate shall not include a person established or formed, other than in good faith, with the primary purpose of enabling the Institutional Investors (or their Affiliates) to indirectly dispose of their Shares to one or more third party; “Applicable Law” means, with respect to any person, property, transaction or matter, any Law or Regulation relating or applicable to that person, property, transaction or matter; “As-Converted Basis” means calculated as if the Convertible Preferred Shares held by a person had been exchanged for Common Shares at the Conversion Ratio applicable pursuant to the Conversion Agreement at the time of such calculation; “Bad Leaver” means a Leaving Shareholder who is not a Good Leaver; “Board” means the board of directors of the Company from time to time; “Business” means the business of the Group, being processing (including VAT refund), currency conversion, data analytics, internet and print marketing, and point of sale software relating to tax-free shopping, travel-related shopping and luxury goods (or all or any part of such business);


 
3 “Business Day” means any day other than a Saturday, Sunday, bank or public holiday in London, Luxembourg City, New York or Switzerland; “Cash Consideration” has the meaning given in the Merger Agreement; “Cash Proportion” means the amount of Cash Consideration received by a party divided by the total amount of Consideration received by such party, in each case pursuant to the Transaction; “Closing” is defined in the recitals of this Agreement; “Co-investor” means SL / PG Global Blue Co-Invest, L.P. or any limited partner therein; “Common Shares” means the registered common shares of CHF 0.01 of the Company (or any successor of the Company by combination of shares, recapitalization, merger, consolidation or other reorganization) and any shares into which any such Common Shares shall have been changed or any shares resulting from any reclassification of any such Common Shares; “Confidential Information” means all information (whether oral or recorded in any medium) relating to the Shareholders (or any of them) and/or any Group Company’s business, financial or other affairs (including future plans of any Group Company) which is treated by the relevant Shareholder and/or Group Company (as the case may be) as confidential (or is marked or is by its nature confidential); “Consideration” has the meaning given to the term “Total Consideration” in the Merger Agreement; “Conversion Agreement” means the conversion agreement to be entered into between the Company and the holders of the Convertible Preferred Shares at Closing; “Conversion Ratio” has the meaning given in the Conversion Agreement; “Convertible Preferred Shares” means registered series A convertible preferred shares with a nominal value of CHF 0.01 each of the Company (or any successor of the Company by combination of shares, recapitalization, merger, consolidation or other reorganization) and any shares into which any such Convertible Preferred Shares shall have been changed or any shares resulting from any reclassification of any such Convertible Preferred Shares; “Convertible Preferred Shares Value” has the meaning given in the Merger Agreement; “Cost per Share” means, in respect of a Manager, (i) the aggregate subscription or acquisition price paid by such Manager in respect of his subscription for or acquisition of all the GB Manco Securities that he exchanged for GB Topco Shares pursuant to the Reorganisation; divided by (ii) the total number of GB Topco Shares issued to such Manager pursuant to the Reorganisation, multiplied by (iii) such Manager’s Stock Proportion;


 
4 “Cutback Sell-Down Percentage” means, in respect of a Sell-Down, the fraction, expressed as a percentage, equal to: (a) the Advised Sell-Down Shares; divided by (b) the Total Proposed Sell-Down Shares; “Deed of Adherence” means the deed of adherence to this Agreement in the form of Schedule 2 or otherwise as agreed by the Investor; “Director” means a director of the Board; “Dollars” or “$” means the lawful currency of the United States of America; “EBT Shares” means Common Shares and/or Convertible Preferred Shares transferred to each Manager on or after the first anniversary of Closing by the Trustee (as defined in the Trust Deed), following a determination by the Nomination and Compensation Committee, and any shares into which any such Common Shares and/or Convertible Preferred Shares shall have been changed or any shares resulting from any reclassification of any such Common Shares and/or Convertible Preferred Shares; “Employee Taxation” means the amount for which any Group Company becomes liable to account to a Tax Authority in respect of income tax and employees’ national insurance (including any payroll taxes incurred as a result of the steps contemplated by Clause 2) or other employee social security contributions or the equivalent in any relevant jurisdiction; “End Date” means the earlier of (i) the fifth anniversary of Closing; and (ii) the date falling one month after the date on which the SL Investor ceases to hold legal and/or beneficial interest in any Shares (directly or indirectly); “Escrow Agent” means the escrow agent pursuant to the Escrow Agreement; “Escrow Agreement” means the escrow agreement to be entered into between the Investor, the Company, the Managers and an escrow agent in connection with the escrow of the Shares held by the Managers; “Estimated Closing Statement” has the meaning given in the Merger Agreement; “Estimated Consideration” has the meaning given in the Merger Agreement; “Estimated FPAC Transaction Expenses” has the meaning given in the Merger Agreement; “Euro” or “€” means the lawful currency of certain participating member states of the European Union; “Euro Equity Value” means (a) the Consideration, less (b) an amount equal to all fees and expenses, advisory fees and other costs that are paid by or expected to be paid by the Seller Parties (as defined in the Merger Agreement) from Consideration received; “Exchange Rate” has the meaning given in the Merger Agreement;


 
5 “Excluded Transfer” means any (direct or indirect) transfer of Shares: (a) in the case of Shares held (directly or indirectly) by or on behalf of the SL Funds or any person to which Shares have previously been (directly or indirectly) transferred pursuant to this limb (a), to the SL Funds, Silver Lake Technology Management, L.L.C., Silver Lake Group L.L.C. and/or any general partner, manager or investment adviser affiliated with such person (and any Fund, company or co-investment scheme which is controlled directly or indirectly by such person or of which any such person is, directly or indirectly, the general partner, manager or investment adviser), but excluding the Co-Investor; (b) in the case of Shares held (directly or indirectly) by or on behalf of Partners Group to Partners Group, Partners Group AG, any of its Affiliates and/or any investment vehicle managed or advised by Partners Group AG or its Affiliates or any other entity managed, advised and/or majority owned or controlled directly or indirectly by Partners Group AG and/or any Affiliate thereof; (c) in the case of Shares held (directly or indirectly) by or on behalf of any Co- Investor to such Co-investor, any of its Affiliates and/or any investment vehicle managed or advised by such Co-investor or its Affiliates or any other entity managed, advised and/or majority owned or controlled directly or indirectly by such Co-investor and/or any Affiliate thereof; or (d) any trustee, nominee or custodian of any person listed in (a), (b) or (c), and provided that, for the avoidance of doubt, a direct or indirect transfer of Shares held (directly or indirectly) by or on behalf of any of the SL Funds or any person to which Shares have previously been (directly or indirectly) transferred pursuant to limb (a), Partners Group, or any Co-Investor to any other of the foregoing is not an “Excluded Transfer”; “Exit” means a sale or series of sales by the Investor following which at least 70% of the Shares (including the Convertible Preferred Shares on an As-Converted Basis) are in public hands or an acquisition by a person (together with its Affiliates) of all or substantially all of the Shares in connection with which the Company is de-listed from the New York Stock Exchange; “Form F-4” means the registration statement required under the Securities Act of 1933; “FPAC” has the meaning given in the recitals; “Fair Value” means an amount expressed in Euros equal to the product of: (a) in respect of each Common Share, an amount equal to the VWAP of a Common Share for the 15 trading days prior to the Relevant Date; or (b) in respect of each Convertible Preferred Share, an amount equal to (i) the VWAP of a Common Share for the 15 trading days prior to the Relevant Date multiplied by (ii) the Conversion Ratio applicable pursuant to the Conversion Agreement at the time of the relevant calculation, in each case, multiplied by the Exchange Rate;


 
6 “Family Member” means, in relation to a Shareholder, any one or more of that person’s Spouse and his lineal descendants by blood or adoption; “Family Trust” means, in relation to a Shareholder, a trust or settlement set up wholly for the benefit of that person and/or that person’s Family Members and which the Nomination and Compensation Committee is reasonably satisfied can be bound by the provisions of this Agreement; “Final Consideration” has the meaning given in the Merger Agreement; “Financing Documents” means any banking or other financing (including intercreditor) arrangements entered into at any time and from time to time by any Group Company, together with the associated security documentation referred to therein (as amended, supplemented, replaced or otherwise varied from time to time); “FSMA” means the Financial Services and Markets Act 2000; “Fund” means any bank, company, unit trust, investment trust, investment company, limited, general or other partnership, industrial provident or friendly society, any collective investment scheme (as defined by the FSMA), any investment professional (as defined in article 19(5)(d) of the Financial Services and Markets Act 2000 (Financial Promotion Order) 2001 (the “FPO”)), any high net worth company or unincorporated association or high value trust (as defined in article 49(2) (a) to (c) of the FPO), any pension fund or insurance company or any person who is an authorised person under the FSMA; “GB Manco Securities” means shares and preferred equity certificates in Global Blue Management & Co S.C.A; “GB Topco” means Global Blue Group AG; “GB Topco Shares” means ordinary shares in GB Topco; “Good Leaver” means a Leaving Shareholder who ceases to be an employee due to: (a) death; (b) personal incapacity due to ill health or disability (other than as a result of alcohol or drug dependency); (c) retirement at the statutory retirement age in the jurisdiction in which the Good Leaver is employed or engaged; (d) redundancy; (e) dismissal other than in circumstances where he was dismissed by the Company or any of its subsidiaries for a reason constituting Misconduct on his part; or (f) constructive dismissal, or who is deemed by the Board to be a Good Leaver pursuant to Clause 7.7;


 
7 “Good Leaver Excess Amount” means that part of any proceeds received or to be received by a Re-classified Bad Leaver pursuant to Clause 7.7 in excess of that which would have been paid or payable pursuant to Clause 7.5 after the Relevant Date had they been classified as a Bad Leaver at the Relevant Date, or, if higher, at the date of the re-classification as a Re-classified Bad Leaver; “Group” means the Company and each of its subsidiary undertakings from time to time (and references to “Group Company” and “member of the Group” shall be construed accordingly) and, for the avoidance of doubt, in respect of the period prior to Closing shall include GB Topco and its subsidiary undertakings; “Group CEO” means the chief executive officer of the Group from time to time; “Institutional Investor Group” means, in relation to an Institutional Investor, that Institutional Investor and its subsidiary undertakings other than the Group or, as the case may be, that Investor, any parent undertaking, whether direct or indirect, of that Investor or any holding company of which that Investor is, directly or indirectly, a wholly-owned subsidiary and any other subsidiary undertaking of any such parent undertaking or holding company from time to time and references to “member” or “members” of an Institutional Investor Group shall be construed accordingly; “Institutional Investors” means the SL Funds and Partners Group, whose details are set out in Schedule 2; “Investment Agreement” means the investment agreement entered into between the Managers and the Investor (each, as defined therein) dated 1 August 2012, as amended on 26 March 2014; “Investor” means, collectively, Holdco, the SL Investor and any other person who undertakes to perform the obligations of the Investor under a Deed of Adherence; “Investor Sell-Down Shares” is defined in Clause 6.7; “IPO” means admission to listing of the Company and admission of its ordinary shares to trading on a public securities market; “ITEPA” means the Income Tax (Earnings and Pensions) Act 2003; “KYC Information” means such information as the Investor may reasonably require in order to satisfy their obligations in respect of any “know your client” or other anti- money laundering or anti-terrorism legislation, regulation or best practice from time to time; “Law” means any regulation (including EU regulation), statute, law (including common law), subordinate legislation, act, treaty, ordinance, decree, directive, rule, circular, code, order, recommendation, notice, direction, code of practice, judgement or decision enacted, issued or promulgated by, or entered into with, any regulatory authority and which has the force of law; “Leaver Equity” means Shares registered in the name of a Leaving Shareholder immediately following Closing;


 
8 “Leaver Notice” means a notice given pursuant to Clauses 7.1 to a Leaving Shareholder by the Board specifying the person(s) to whom the Transfer Shares should be offered and the price of the Transfer Shares; “Leaver Provisions Expiry Date” means the earlier of (i) the date falling 18 months after Closing and (ii) such time as the Investor’s Liquidity Proportion is at least 80%; “Leaving Shareholder” means an employee or director of a member of the Group who ceases for whatever reason to be an employee or director of a member of the Group without remaining or becoming an employee or director of any other member of the Group (as the case may be) or is declared bankrupt or, whilst remaining an employee, becomes eligible for benefits under a permanent health insurance policy, and any Related Holder, or any nominee holder of such person; “Liquidity Proportion” means (a) a party’s Cash Proportion plus (b) the product of: (i) the sum of (x) such person’s Stock Proportion and (y) such person’s Preferred Proportion and (ii) such person’s Post Closing Sale Proportion; “Lock-up” means the restriction on selling Shares to be applicable to the Investor and each Manager immediately following Closing pursuant to the Shareholders Agreement, on the terms and subject to the exceptions set out therein; “Lock-up Period” means the period of time for which the Lock-up applies; “LP Distribution” means a direct or indirect distribution by the Investor to its direct or indirect limited partners or shareholders, other than any such distribution which constitutes an Excluded Transfer; “Management Representative” means any person appointed by the Managers holding a majority of the Shares as management representative from time to time who shall be entitled to remove any such person and to appoint another person in his place. The first Management Representative shall be Jacques Stern; “Manager Sell-Down Shares” has the meaning given in Clause 6.7.1; “Managers” means any person that enters into a Deed of Adherence in the capacity of a Manager and a “Manager” means any one of them; “Merger Agreement” has the meaning given in the recitals; “Misconduct” means any of: (a) the committing of any act of misconduct warranting summary termination at common law; (b) any breach by an employee of the obligation of trust and confidence to his employer; (c) the committing of any serious or persistent breach or non-observance or non- performance of any of the terms, conditions or stipulations contained in the individual’s Service Agreement or the rules of any applicable regulatory authority;


 
9 (d) being guilty of any gross misconduct or serious negligence in connection with or affecting the business or affairs of any Group Company for which he is required to perform duties; (e) being guilty of conduct which brings or is likely to bring himself or any Group Company into disrepute; (f) being convicted of an arrestable criminal offence (other than an offence under road traffic legislation for which a non-custodial penalty is imposed); (g) being adjudged bankrupt or making any arrangement or composition with his creditors; (h) being or becoming prohibited by law or the articles of association of, or any regulatory body applicable to, any Group Company of which the individual is a director, from being a director because of his own acts or omissions; (i) voluntarily resigning as a director of any Group Company other than: (i) at the request of the Company; or (ii) pursuant to Clause 7; (j) the committing of a material breach of this Agreement (whether or not such breach amounts to a repudiatory breach) and, if capable of remedy, such breach is not remedied to the reasonable satisfaction of the Investor within 10 Business Days of receipt of a notice of such breach. In this paragraph (j), a material breach of this Agreement shall only be deemed to occur as a result of any of a breach by the Manager of Clauses 9 (Protection of Goodwill) and/or 11 (Confidentiality) of this Agreement; or (k) a lack of time commitment and/or effort commensurate with full time employment, the determination of which shall take into account past performance and what is appropriate for an employee in such a role; “Nomination and Compensation Committee” means the nomination and compensation committee to be constituted in accordance with the Organizational Regulations of the Board as in effect from time to time; “Non-Compete Period” is defined in Clause 9.1.2; “Notice” is defined in Clause 16.1; “Party” means each person who entering into this Agreement as at the date hereof or thereafter by way of a Deed of Adherence, other than Partners Group; “Permanent Insider” has the meaning given to it in the Company’s Insider Trading Policy in force from time to time; “Post-Closing Sale Proportion” means the fraction, expressed as a percentage, equal to: (a) the aggregate of the number of Shares (including Convertible Preferred Shares on an As-Converted Basis) and the number of EBT Shares sold or transferred


 
10 (directly or indirectly, including pursuant to an LP Distribution but excluding pursuant to an Excluded Transfer) by or on behalf of a party after Closing; divided by (b) the total number of Shares (including Convertible Preferred Shares on an As- Converted Basis) held by or on behalf of such person immediately after Closing plus any EBT Shares allocated and transferred to such person on or after the first anniversary of Closing; “Pre-Sale Stake” means the number of Shares (including Convertible Preferred Shares on an As-Converted Basis) held (directly or indirectly) by a person immediately prior to a Sell-Down, including, for the avoidance of doubt, where applicable, any Shares (including Convertible Preferred Shares on an As-Converted Basis) which formed part of such person’s Sell-Down Entitlement in respect of a previous Sell-Down but which such person did not sell in such Sell-Down but, in respect of a Manager, excluding, for the avoidance of doubt, any Additional Shares; “Preferred Proportion” means the amount of Convertible Preferred Shares Value received by a party divided by the total amount of Consideration received by such party, in each case pursuant to the Transaction; “Recognised Investment Exchange” has the meaning given in section 285(1) of the FSMA; “Registration Rights Agreement” means the registration rights agreement to be entered into between the Company and certain Shareholders at Closing; “Regulation” means any regulation, ordinance, decree, directive (including EU directive), rule, circular, code, order, recommendation, notice, direction, code of practice, guidance note, judgement or decision enacted, issued or promulgated by, or entered into with, any regulatory authority, listing authority or stock exchange; “Related Holder” means a Spouse, Family Member, Family Trust, or person as the case may be, to whom a Shareholder has transferred Shares pursuant to Clause 4; “Relevant Date” is defined in Clause 9.5.1; “Relevant Securities” is defined in Clause 10; “Reorganisation” is defined in the recitals of this Agreement; “Sale Notice Period” is defined in Clause 6.4; “Security Interest” includes any mortgage, charge, pledge, lien, encumbrance, hypothecation, hedging or assignment or any other agreement or arrangement having the effect of conferring security; “Sell-Down” means, other than in the case of an Excluded Transfer, an LP Distribution or pursuant to a Catch-up Sale, a transfer of Shares by the Investor or a transfer (direct or indirect) of any interest therein by way of an accelerated bookbuild or other sale transaction following Closing;


 
11 “Sell-Down Entitlement” means, subject to Clause 6 but notwithstanding anything else to the contrary herein or in the individual Manager’s Deed of Adherence, with respect to each Manager and each Sell-Down, a number of Shares equal to: (a) the number of the Shares (including Convertible Preferred Shares on an As- Converted Basis) held by such Manager received as Stock Consideration multiplied by the Sell-Down Proportion; (b) if such Manager is a Permanent Insider, all Common Shares received by such Manager pursuant to the Company’s restricted share award plan and stock option plan; and (c) all of the EBT Shares held by such Manager, as may be reduced in accordance with Clause 6.7; “Sell-Down Proportion” means, in respect of any Sell-Down, the fraction, expressed as a percentage, equal to the number of Investor Sell-Down Shares to be sold (directly or indirectly) in such Sell-Down by the SL Investor (as may be reduced pursuant to Clause 6.7) divided by the SL Investor’s Pre-Sale Stake; “Shareholder” means any holder of any Share from time to time; “Shareholders Agreement” means the shareholders agreement between the Company and certain Shareholders dated on or around the date hereof; “Shares” means Common Shares and Convertible Preferred Shares but, with respect to each Manager, shall be limited to those Common Shares and Convertible Preferred Shares received by each Manager as Stock Consideration pursuant to the Transaction, other than for the purposes of the participation by a Manager in a Sell-Down in respect of his Sell-Down Entitlement in accordance with Clause 6, where Shares shall be deemed to include a Manager’s Additional Shares; “SL Funds” means Silver Lake Partners III Cayman (AIV III), L.P. and Silver Lake Technology Investors III Cayman, L.P.; “SL Investor” means Silver Lake and any person to which it transfers Shares pursuant to limb (a) of “Excluded Transfer” from time to time; “Spouse” means a person who is married to or in a civil partnership with or has been permanently cohabiting for a minimum period of five years with a Shareholder; “Stock Consideration” has the meaning given in the Merger Agreement; “Stock Consideration Value” has the meaning given in the Merger Agreement; “Stock Proportion” means the amount of Stock Consideration Value received by a party divided by the total amount of Consideration received by such party, in each case pursuant to the Transaction; “Tax” means any form of tax and any duty, contribution, levy, social security contribution, or tariff (including withholdings and deductions and amounts equivalent


 
12 to Tax or calculated by reference to Tax), whether of the United Kingdom or elsewhere in the world, in each case in the nature of tax together with all related penalties, fines, charges, costs and interest, in any case whenever imposed and however arising but excluding uniform business rates, council tax, water rates and other local authority rates or charges; “Tax Authority” means any authority or body competent to impose, assess, collect or administer any Tax; “Total Proposed Sell-Down Shares” has the meaning given in Clause 6.7.1; “Transaction” is defined in the recitals of this Agreement; “Transfer Notice” means a notice deemed to be given by the Leaving Shareholder offering a transfer of the Transfer Shares; “Transfer Shares” means such number of Shares constituting all or part of a Leaving Shareholder’s Leaving Equity as specified in a Leaver Notice given to such Leaving Shareholder; “Transferred Company Shares” has the meaning given in the Merger Agreement; “Trust Deed” means the trust deed dated 27 July 2012 between Global Blue Management & Co. S.C.A., Estera Trust (Jersey) Limited (formerly Appleby Trust (Jersey) Limited) (as amended from time to time); “VWAP” has the meaning given in the Merger Agreement; and “Waterfall” means the respective entitlements of the Investor and the Managers pursuant to Clause 14 of the Investment Agreement. 1.2 Unless the context otherwise requires, words and expressions defined in or having a meaning provided by the Act as at the date of this Agreement shall have the same meaning in this Agreement. 1.3 The term “connected person” shall have the meaning attributed to it at the date of this Agreement by section 1122 of the Corporation Tax Act 2010 and the words “connected with” shall be construed accordingly except that a Shareholder shall not be deemed to be connected with another Shareholder only by virtue of the fact that they are both party to an agreement made between Shareholders in relation to the Company. 1.4 Unless the context otherwise requires, references in this Agreement to: 1.4.1 any of the masculine, feminine and neuter genders shall include other genders; 1.4.2 the singular shall include the plural and vice versa; 1.4.3 a person shall include a reference to any natural person, body corporate, unincorporated association, partnership, firm and trust;


 
13 1.4.4 save where used in the definition of “employees” shall be deemed to include consultants and directors, and references to contracts of employment and to commencement or cessation of employment shall be deemed to include contracts for consultancy and directorship and commencement or cessation of consultancy or directorship; 1.4.5 any statute or statutory provision shall be deemed to include any instrument, order, regulation or direction made or issued under it and shall be construed as a reference to the same as it may have been, or may from time to time be, amended, modified, consolidated or re-enacted except to the extent that any amendment or modification made after the date of this Agreement would increase any liability or impose any additional obligation under this Agreement; 1.4.6 any English legal term for any action, remedy, method of judicial proceeding, legal document, legal status, court, official or any legal concept or thing shall, in respect of any jurisdiction other than that of England, be deemed to include what most nearly approximates in that jurisdiction to the English legal term; 1.4.7 any class or category of Shareholder giving a written direction, written consent or written notice shall, unless this Agreement expressly provides otherwise, mean the giving of such a direction, consent or notice by the holders of a majority in number of such class or category of Shares in issue from time to time; 1.4.8 any time or date shall be construed as a reference to the time or date prevailing in England; and 1.4.9 a procuring obligation, where used in relation to the Managers, the Investor, the Board or the other Parties to this Agreement (or any one or more of them), means that each Manager, Investor, member of the Board, or other Party (as the case may be) undertakes to exercise his or its voting rights and use any and all powers vested in him or it from time to time as a holder of Shares, director, officer or employee or otherwise in or of the Company or any other member of the Group or other entity (as relevant) to ensure compliance with that obligation so far as he or it is commercially reasonably able to do so (having regard to his position/role in relation to the powers of an employee), whether acting along or (to the extent that he is lawfully able to contribute to ensuring such compliance collectively) acting with others. 1.5 The headings in this Agreement are for convenience only and shall not affect its meaning. References to a Clause, Schedule or paragraph are (unless otherwise stated) to a Clause of and Schedule to this Agreement and to a paragraph of the relevant Schedule. The Schedules form part of this Agreement and shall have the same force and effect as if expressly set out in the body of this Agreement. 1.6 A reference in this Agreement to the transfer of any Share shall mean the transfer of either or both of the legal and beneficial ownership in such Share and/or the grant of an option to acquire either or both of the legal and beneficial ownership in such Share and


 
14 the following shall, subject to Clause 1.7, be deemed (without limitation) to be a transfer of a Share: 1.6.1 any direction (by way of renunciation or otherwise) by a Shareholder entitled to an allotment or issue of any Share that such Share be allotted or issued to some person other than himself; 1.6.2 any sale or other disposition of any legal or equitable interest in a security (including any voting right attached thereto) and whether or not by the registered holder thereof and whether or not for consideration or otherwise and whether or not effected by an instrument in writing; 1.6.3 any grant of a Security Interest over any Share and/or any grant or sale of any derivative interest in the same, as part of a hedge or otherwise. 1.7 Notwithstanding the provisions of Clause 1.6, any transfer by any partner, unitholder, shareholder or other participant in, or operator, manager or custodian of, any SL Fund (or any other Fund managed, advised and/or majority owned or controlled directly or indirectly by Silver Lake Group L.L.C. or Silver Lake Technology Management, L.L.C. and/or any Affiliate thereof) or Partners Group (or any other Fund managed, advised and/or majority owned or controlled directly or indirectly by Partners Group AG and/or any Affiliate thereof) (a “Fund Participant”) (or by any trustee or nominee for any such Fund Participant) of any interest in such Fund to any person who is, or as a result of the transfer becomes, a Fund Participant, shall not, and shall not be deemed to, be a transfer of Shares for any purpose under this Agreement, but, for the avoidance of doubt, a transfer of Shares to such person may still constitute an LP Distribution. 1.8 Where any Shares are held by a nominee for any person (other than in breach of this Agreement), that person shall (unless the context required otherwise) be treated for the purposes of this Agreement as the holder of those Shares and, for so long as any Shares are held (directly or indirectly) by an Institutional Investor (or any person to which Shares have previously been (directly or indirectly) transferred pursuant to limb (a) of “Excluded Transfer”), such person shall be entitled to exercise and enforce all or any of the rights or benefits of the Investor under this Agreement as if a Party to this Agreement. 1.9 In construing this Agreement, general words introduced by the word “other” shall not be given a restrictive meaning by reason of the fact that they are preceded by words indicating a particular class of acts, matters or things and general words shall not be given a restrictive meaning by reason of the fact that they are followed by particular examples intended to be embraced by the general words. 1.10 The obligations of the Parties under this Agreement are (save where otherwise provided) several and given only in respect of themselves. 1.11 The Investor agrees that any rights of the Investor under this Agreement shall be exercised, and any notices shall be given or received (as applicable), by the SL Investor on its behalf, and the other Parties shall be entitled to rely on any action taken, or confirmation or notice given, by the SL Investor as validly taken or given, as the case may be, by the Investor. Any obligations of the Investor under this Agreement shall be


 
15 performed, and any costs of the Investor shall be borne, on a pro rata basis, based on the respective holdings of Shares (including the Convertible Preferred Shares on an As-Converted Basis) of the persons comprising the Investor from time to time. 2 EFFECTIVENESS 2.1 Clauses 5 to 9 (inclusive) and Clause 15.16 of this Agreement shall be conditional and take effect upon Closing. The remaining provisions of this Agreement shall take effect immediately. 2.2 In the event that the Merger Agreement is terminated without Closing occurring, this Agreement shall cease and be of no further effect. 3 CALCULATION OF WATERFALL AND REORGANISATION 3.1 Promptly following the delivery by GB Topco of the Estimated Closing Statement and by FPAC of the statement of Estimated FP Transaction Expenses pursuant to Section 2.16 of the Merger Agreement, the Investor shall calculate the entitlements of the Investor and the Managers pursuant to the Waterfall based on the Euro Equity Value determined in accordance with such statements and on the basis of such entitlements calculate the number of GB Topco Shares to be issued to each of the Investor and each Manager pursuant to the Reorganisation. Promptly after such calculation has been made the Investor shall notify the Management Representative of such entitlement of, and the corresponding number of GB Topco Shares to be issued to, each Manager. The Investor shall share with the Management Representative its working papers in connection with such calculations and the Management Representative shall be given a reasonable opportunity to comment and ask questions of the Investor with respect to such working papers and the Investor shall consider in good faith any comments made by the Management Representative. 3.2 The detailed steps to give effect to the Reorganisation shall be determined and executed by the Investor in its sole discretion, provided that the effect of the Reorganisation is that: 3.2.1 the price per GB Topco Share issued to each Manager and the Investor is the same and is calculated by reference to the Euro Equity Value; 3.2.2 each Manager receives, as legal and beneficial owner, the number of GB Topco Shares calculated pursuant to Clause 3.1; and 3.2.3 the Investor shall consider all reasonable steps to mitigate against any Employee Taxation as a result of the Reorganisation and the Management Representative shall be given a reasonable opportunity to comment and ask questions in connection therewith. Each Manager shall carry out all reasonable actions, give all instructions, execute, complete and deliver all documents reasonably necessary to effect the Reorganisation and, without prejudice to any separate power of attorney granted by each Manager from time to time, hereby irrevocably appoints, by way of security for the performance of his obligations under


 
16 this Clause 3, Silver Lake to be his attorney or, failing which, his agent with authority in his name and on his behalf to carry out all actions, give all instructions, execute, complete and deliver all documents necessary to effect the Reorganisation. 3.3 The Parties agree that the Investment Agreement is terminated with effect from Closing and that from Closing this Agreement supersedes all prior agreements, understandings and statements, written or oral, between the parties with respect to the matters contemplated by this Agreement. 4 CONTRIBUTION OF SHARES IN THE TRANSACTION 4.1 Subject to Clause 4.2 and 4.3, each Manager shall contribute all his GB Topco Shares in the Transaction on the same terms as the SL Investor contributes (directly or indirectly) its GB Topco Shares. Each Manager shall receive the same proportion of his Consideration as Cash Consideration as the proportion of the SL Investor’s Consideration that it receives (directly or indirectly) as Cash Consideration (or would have received but for any adjustments as described in Clause 4.3). 4.2 Subject to the terms of the Deed of Adherence entered into by any Manager, if the SL Investor’s Cash Proportion is less than 30%, each Manager shall be entitled to elect for his Cash Proportion to be up to 30%. Such right shall be exercised on the Managers’ behalf by the Management Representative by notification to the Investor within 5 Business Days after the Investor gives written notice to the Management Representative that it expects a definitive proxy statement relating to the Transaction to be published by FPAC within the following 10 Business Days. 4.3 The Investor may agree pursuant to the Deed of Adherence entered into by any Manager that such Manager shall receive a higher proportion of his Consideration as Cash Consideration and a lower proportion of his Consideration as Stock Consideration. To the extent there is any increase in the Cash Consideration and decrease in the Stock Consideration received by one or more Managers pursuant to this Clause 4.3, there shall be a corresponding reduction in the Cash Consideration and increase in the Stock Consideration received by the Investor. 4.4 Following finalisation of the Closing Statement in accordance with Section 2.16(c) of the Merger Agreement, the Investor shall recalculate the entitlements of the Investor and the Managers pursuant to the Waterfall based on the Euro Equity Value determined in accordance with the Closing Statement (the “Final Waterfall Calculation”). The Investor shall instruct New Topco to issue the Adjustment Shares to the Investor and each Manager or to redeem Excess Shares from the Investor and each Manager, as applicable, in each case in such proportions as shall result in each of the Investor and each Manager receiving, in aggregate at Closing and following the application of Section 2.16(d) of the Merger Agreement, Consideration with a total value equal to its or his entitlement pursuant to the Final Waterfall Calculation. 4.5 Each Manager will be the beneficial owner of the Shares issued to him, which shall be held by such Manager subject to the terms of the Escrow Agreement, and shall be entitled to receive any dividends declared by the Company on such Shares (net of all fees and expenses payable by such Manager).


 
17 4.6 The number of GB Topco Shares issued to each Manager pursuant to the Reorganisation and the amount of Cash Consideration and number of Shares received by each Manager pursuant to the Transaction shall be disclosed in the Form F-4 published by the Company, to the extent and in the manner required by Applicable Law. 4.7 Each Manager shall be a party to the Shareholders Agreement (including the Lock-up) and the Registration Rights Agreement and shall execute the Shareholders Agreement, the Registration Rights Agreement and such other agreements and provide such information and documentation as may reasonably be required in connection with the Transaction. Each Manager, without prejudice to any separate power of attorney granted by each Manager to the Management Representative from time to time, hereby irrevocably appoints, by way of security for the performance of his obligation under this Clause 4.7, the Management Representative to be his attorney or, failing which, his agent with authority in his name and on his behalf to carry out all actions, give all instructions, execute, complete and deliver all documents necessary in connection with the Transaction in each case that are reasonably and customarily required. Neither the Investor or any of its Affiliates or representatives nor the Management Representative shall have any liability for or in respect of any Manager relating to his participation in the Transaction. 4.8 The Investor shall be entitled to exercise the EBT’s rights to exchange such percentage of the EBT’s Convertible Preferred Shares for Common Shares pursuant to the Conversion Agreement as is equal to the percentage of the Investor’s own Convertible Preferred Shares that it exchanges for Common Shares from time to time. 5 TRANSFERS OF SHARES General prohibition on transfers 5.1 No transfer of any beneficial interest in any Share shall be made if this Agreement would not permit a transfer of the legal ownership of such Share. 5.2 Each Manager agrees that he will not, without the approval of the Investor: 5.2.1 effect a transfer of any of his Shares (including any grant or sale of any derivative interest in the same, as part of a hedge or otherwise), except a transfer in accordance with this Clause 5; or 5.2.2 create or allow to be created any Security Interest on or over or affecting any of his Shares. Permitted transfers by Managers 5.3 The following transfers (which shall be at the cost of the transferor) by Managers are permitted under this Clause 5: 5.3.1 any transfer pursuant to and in accordance with Clause 3 or Clause 6; 5.3.2 any transfer required by Clause 7; 5.3.3 any transfer by a Manager (in consultation with the Board), for bona fide tax planning purposes, of any interests in Shares to a Family Member


 
18 over the age of 18 or to a trustee of a Family Trust, provided that: (i) in all cases he retains voting control of such Shares; (ii) such transfer does not prejudice his creditworthiness or the performance of his obligations pursuant to this Agreement and (iii) such Shares remain subject to the Escrow Agreement to which the Manager is a party. If, following such a transfer, a person ceases for whatever reason to be a Family Member he shall immediately transfer all interests in the Shares back to the original transferor of such interests at the same price as that paid by such person on their initial receipt of the Shares transferred pursuant to this Clause 5.3.3. If such Family Member fails to transfer such interests in accordance with this Clause 5.3.3 within 5 Business Days of the date such person ceases to be a Family Member, then Clause 7.14 shall apply as if the Family Member was a Leaving Shareholder or Related Holder who fails to transfer the Transfer Shares in accordance with this Agreement; and 5.3.4 any transfer of interests in Shares by a Shareholder who is a trustee of a Family Trust to any person (being a Family Member of a Shareholder or of a former Shareholder who has previously transferred interests in some or all of his Shares in accordance with Clause 5.3.3) upon their becoming entitled to the same under the terms of that Family Trust or transfer of any interests in Shares to new trustees of such Family Trust upon a change in the trustees of such Family Trust, provided that such Shares remain subject to the Escrow Agreement to which the Manager is a party. End of transfer restrictions 5.4 Clause 5 shall cease to apply (except in relation to Shares or interests in Shares which are in the process of being transferred) on the End Date. Discretion to refuse to register a transfer 5.5 The Board may (unless such transfer was permitted pursuant to Clauses 5.3 or 6 or is carried out following the End Date) refuse to register the transfer of a Share provided the transferee is informed of the refusal as soon as practicable and in any event within 10 Business Days of the transfer being lodged with the Company and brought to the attention of the Board, provided that they shall not be obliged to provide such information if they suspect that the proposed transfer may be fraudulent. New Shareholders 5.6 No transfer of interests in Shares shall be made pursuant to Clause 5.3.3 or 5.3.4 unless the transferee shall have first: 5.6.1 executed a Deed of Adherence in accordance with Clause 8; and 5.6.2 satisfied the Company’s requirements for KYC Information.


 
19 Consequences of Breach 5.7 In case of a breach by the Manager of the transfer restrictions in Clause 5 (Transfers of Shares) of this Agreement, such Manager shall be treated like a Bad Leaver and Clause 6.19 shall apply mutatis mutandis in relation to a Bad Leaver. 6 MANAGEMENT SELL-DOWN RIGHTS 6.1 Each Manager and the Management Representative agree not to exercise any discretion, make any election, give any notice to or enter into any communications with the Investor or take any other action pursuant to or in relation to any transaction contemplated by this Clause 6 at any time when he is restricted from dealing in the Shares by any Applicable Law. Sell-Down Post Lock-up Period 6.2 Following the expiry of the Lock-up Period and until the End Date, each Manager shall, subject to Clauses 7.18 and 7.19, have the right, subject to the terms of this Agreement, subject at all times to Applicable Law, to sell up to his Sell-Down Entitlement in each Sell-Down. The fact that any Manager is restricted by Applicable Law from selling Shares in a Sell-Down shall not disqualify any other Manager from selling Shares in such Sell-Down, provided he can do so on the terms of this Agreement and in compliance with Applicable Law. The Investor shall use commercially reasonable endeavours to take those steps within its control such that no Sell-Down is executed at a time when the Group CEO and a majority of the Company’s Executive Committee are restricted by Applicable Law (excluding Applicable Laws relating to Black-out Periods or inside information which is solely dealt with in clause 6.10) from selling Shares in a Sell Down, provided that such Manager complies with his obligations in, and such Sell Down is otherwise transacted in accordance with, this Clause 6. 6.3 Each Manager hereby gives a standing instruction to sell on his behalf in each Sell- Down a number of Shares equal to his Sell-Down Entitlement, for the same price per Share as the Investor obtains for the Shares it sells as part of such Sell-Down (the “Standing Instruction”). At least 24 hours prior to (a) the launch of marketing of a Sell-Down, in the case of a Sell-Down effected by way of a marketed offering, or (b) any Sell-Down, in the case of a Sell-Down not effected by way of a marketed offering (in each case, unless such time period has been waived by the Management Representative, acting on behalf of the Managers, at his sole discretion), the Investor shall notify the Management Representative in writing (including by email) (the “Sale Notice”) of its intention to carry out a Sell-Down, including providing information with respect to the expected range of the number of Shares to be sold and the expected price range per Share to be achieved. Such Sale Notice shall be valid for a period of two weeks following the date of its receipt by the Management Representative. 6.4 The Management Representative may consult with the Managers and, within 24 hours of delivery of the Sale Notice (such period, the “Sale Notice Period”), may inform the Investor if any Manager wishes to reduce the number of Shares included in his Standing Instruction and, if so, the percentage of such Manager’s Sell-Down Entitlement that he wishes to sell, together with the number of EBT Shares which the Manager wishes to sell (if any) (a “Sale Instruction”). Any such Sale Instruction shall be valid for any Sell-Down conducted within two weeks after the expiry of the Sale Notice Period,


 
20 following which a Manager’s original Standing Instruction shall again apply. If no Sale Instruction is received in respect of a Manager, the Standing Instruction shall apply in respect of such Manager. 6.5 For the avoidance of doubt, any ongoing consultation of the Management Representative with any Managers shall not prohibit the Investor from selling after the expiry of the Sale Notice Period, at which time the Standing Instruction shall apply to any Managers in respect of whom the Management Representative has not given a Sale Instruction to the Investor. 6.6 The Investor and the Managers shall be subject to the same Lock-up terms and conditions. If the Investor is released from the Lock-up before the expiry of the Lock- up Period, then it will not be permitted to sell Shares except to the extent that: (a) the Managers are also released from the Lock-up or (b) the Investor’s aggregate Liquidity Proportion is less than the Managers’ aggregate Liquidity Proportion, in which case the Investor may, subject to Applicable Law, sell, transfer or hedge Shares provided the Investor’s Liquidity Proportion remains equal to or less than the Managers’ aggregate Liquidity Proportion. 6.7 If a Sell-Down involves an underwritten offering and the managing underwriters advise the Company or the Investor that, in their opinion, the number of Shares to be otherwise included in such underwritten offering pursuant to this Clause 6 exceeds the amount that can be sold in such offering without having an adverse effect on price, timing or distribution of the Shares offered in such underwritten offering, then the number of Shares to be sold in such Sell-Down shall be reduced such that the aggregate number of Shares sold in such Sell-Down (including the applicable Sell-Down Entitlement) is the maximum amount that the underwriters advise would not have such adverse effect (the “Advised Sell-Down Shares”). Such reduction: 6.7.1 shall be applied to the Shares proposed to be sold pursuant to the Sell- Down by the Investor (the “Investor Sell-Down Shares”) and each participating Manager’s Sell-Down Entitlement or, if issued in accordance with Clause 6.4, such Manager’s Sale Instruction (the “Manager Sell-Down Shares” and the aggregate of all such Shares proposed to be sold, together with the Investor Sell-Down Shares, being the “Total Proposed Sell-Down Shares”) by multiplying such number of Shares in each case by the Cutback Sell-Down Percentage; 6.7.2 in respect of each Manager, shall not be applied to the EBT Shares included in his or her Manager Sell-Down Shares, and shall be split between the other different types of Shares and Additional Shares as the Company shall determine in its sole discretion; and 6.7.3 notwithstanding the foregoing, shall in no event result in any Manager’s Sell-Down Entitlement being reduced to a lower number of Shares than the number of EBT Shares included in his or her Manager Sell-Down Shares.


 
21 Catch-up Sales 6.8 If and to the extent that, from time to time, the Managers’ aggregate Liquidity Proportion is lower than the SL Investor’s Liquidity Proportion, subject to Clauses 7.18 and 7.23, each Manager shall have the right, to be exercised by the Management Representative at his sole discretion pursuant to Clause 6.9, but subject to Applicable Law, to sell additional Shares (“Catch-up Shares”) provided that his Liquidity Proportion remains equal or less than the SL Investor’s Liquidity Proportion after giving effect to the sale. 6.9 If and for so long as the Managers have the right to sell Catch-up Shares pursuant to Clause 6.8, the Management Representative shall then be entitled, subject to Applicable Law and in accordance with the Registration Rights Agreement, to arrange an additional sale or sales in the market to allow the Managers to sell their Catch-up Shares (each a “Catch-up Sale”), provided that: 6.9.1 the Management Representative shall not be entitled to arrange more than two Catch-up Sales in total, regardless of whether every Manager participated in such Catch-up Sales; 6.9.2 no Catch-up Sale may occur (a) on a date falling less than three months after the most recent Sell-Down; (b) during any period in which the Investor is restricted from selling Shares pursuant to the Lock-up or any restriction contained in the documentation governing a previous Sell- Down; or (c) unless at least one Sell-Down has occurred since any previous Catch-up Sale; 6.9.3 the Management Representative shall give the Investor at least seven calendar days’ written notice (including by email) of a proposed Catch- up Sale, including the number of Shares proposed to be sold in and proposed date of such Catch-up Sale (taking into account the provisions of the Registration Rights Agreement); and 6.9.4 the Investor shall be entitled, at its sole discretion, subject to compliance with Applicable Law, to sell, as part of the Catch-up Sale, up to such number of Shares as represents the same proportion of its Shares (including Convertible Preferred Shares on an As-Converted Basis) held (directly or indirectly) immediately prior to such Catch-up Sale as the proportion the number of Shares to be sold in such Catchup Sale by the Managers (in aggregate) represents of the Shares (including Convertible Preferred Shares on an As-Converted Basis) held by the Managers (in aggregate) immediately prior to such Catch-up Sale. The Investor may exercise such right by giving written notice (including by email) to the Management Representative within three calendar days of receipt of notice pursuant to Clause 6.9.3. In such case the number of each participating Manager’s Catch-up Shares may, at such Manager’s election, be increased (any additional Shares, the “Top-up Amount”) such that following the sale of such Shares and such sale of Shares by the Investor, the Managers’ Liquidity Proportion is less than or equal to the SL Investor’s Liquidity Proportion.


 
22 Execution of Sell-Downs and Catch-up Sales 6.10 The Investor shall not execute any Sell-Down and no Manager shall execute any Catch- up Sale, at any time during a Black-out Period (as defined in the Registration Rights Agreement) restricting any Manager from trading or during any period when the Investor or the Management Representative is otherwise in possession of inside information, other than (in the case of the Investor) at a time when (a) both the Investor and the Managers may do so in compliance with Applicable Law; or (b) there is no Director on the Board who was designated by the SL Investor for nomination by the Board as a Director and the Investor may execute a Sell-Down in compliance with Applicable Law. 6.11 Any Sell-Down shall be arranged and executed in all respects by the Investor and, to the extent applicable, in accordance with the Registration Rights Agreement. To the extent necessary to complete a Sell-Down, the Investor shall exercise the Managers’ rights to exchange their Convertible Preferred Shares for Common Shares pursuant to the Conversion Agreement. The Investor shall act in good faith to select appropriate broker(s) and/or third party financial advisor(s) and arrange and execute in all respects (including, to the extent applicable, in accordance with the Registration Rights Agreement) any Catch-up Sale in which it has elected to participate in accordance with Clause 6.9.4. If the Investor does not so elect to participate in such Catch-up Sale, or does not act in good faith in accordance with the previous sentence, the Management Representative shall act in good faith to select appropriate broker(s) and/or financial advisor(s) and arrange and execute (including, to the extent applicable, in accordance with the Registration Rights Agreement) such Catch-up Sale in compliance with Applicable Law. 6.12 The proceeds of any Sell-Down or Catch-up Sale shall be distributed by the broker or underwriter which conducts such Sell-Down or Catch-up Sale, net of broker fees, commissions and other costs and expenses, which shall be borne by all participants in such Sell-Down or Catch-up Sale pro rata to their gross proceeds of such Sell-Down or Catch-up Sale. 6.13 Each Manager’s participation in any Sell-Down or Catch-up Sale shall be subject to such Manager complying with his obligations in Section 6.14. Any Manager that does not comply with his obligations in Section 6.14 in a timely manner to allow for the Sell- Down or Catch-up Sale to occur without delay shall cease to be entitled to participate in, but neither the Investor nor any other Manager shall be prohibited from proceeding with, such Sell-Down or Catch-up Sale. Neither the Investor or any of its Affiliates or representatives nor the Management Representative shall have any liability (i) for or in respect of any Manager who participates in any Sell-Down or Catch-up Sale or (ii) to any Manager who is excluded from any Sell-Down or Catch-up Sale in accordance with this Clause 6.13 or as a result of any Applicable Law. 6.14 From time to time, the Investor may designate to the Management Representative one or more financial institutions (each such institution, a “Counterparty”) that could potentially serve as a counterparty in a future Sell-Down or Catch-Up Sale to be conducted by way of an accelerated bookbuild or other sale transaction (or series of connected sales) in the market arranged by the Investor (a “Trade”). Each Manager shall use his best endeavours to: (i) promptly satisfy each Counterparty’s client onboarding and maintenance requirements, including but not limited to promptly


 
23 providing such information and promptly executing such agreements as each Counterparty reasonably requests according to its policies and procedures from time to time or in connection with a Trade, so that the Counterparty will permit such Manager to participate in a Trade involving such Counterparty and (ii) consult with the Investor regarding the progress of any onboarding and maintenance processes and promptly discuss in good faith any issues. 6.15 If any Manager (an “Excluded Manager”): (a) has complied in all respects (other than inadvertent and de minimis errors and omissions) with his obligations pursuant to Section 6.14; (b) has not, during the Sale Notice Period prior to a Trade (the “Applicable Trade”), given a Sale Instruction confirming that such Manager wishes to reduce the number of Shares included in his Standing Instruction to nil for the purposes of the Applicable Trade; (c) agrees in writing to abide by the same lockup imposed on the Investor and Managers who actually participate in the Applicable Trade; and (d) is nonetheless excluded by the Counterparty or Counterparties from the Applicable Trade, then the Investor shall sell in the Applicable Trade an additional number of Shares equal to the aggregate number of Shares that all such Excluded Managers would have sold in the Applicable Trade and each Excluded Manager shall sell (such sale, the “True-Up”) and, to the extent in accordance with Applicable Law, the Investor shall buy a number of Shares from each Excluded Manager such that, when taking into account both the Applicable Trade and the True-Up, the SL Investor (indirectly) and the Excluded Managers will each have sold (in the case of the SL Investor, on a net basis) the same number of Shares (including Convertible Preferred Shares on an As-Converted Basis) they would have sold, respectively, had the Excluded Managers not been excluded from the Applicable Trade (subject to and taking into account any Sale Instruction given by any Manager during the Sale Notice Period). The True-Up shall, by virtue of the provisions of this Agreement, be deemed to be executed simultaneously with execution of the Applicable Trade and settlement of the True-Up shall be conditional upon, and shall occur as soon as reasonably practicable after (but no later than 10 Business Days after), settlement of the Applicable Trade. The True-Up shall be on the same terms (including, to the extent reasonably required by the Investor, the Excluded Managers giving to the Investor such warranties, indemnities and undertakings as are given by the Investor for purposes of the Applicable Trade) and at the same price per Share (or, in the series of connected sales constituting the Applicable Trade, at the volume weighted average price per Share) as received by the Investor in the Applicable Trade, net of the fees, commissions and expenses per Share incurred by the Investor in such Applicable Trade. With respect to the above reference to Applicable Law in this Clause 6.15, the Investor warrants to each Manager that, based on facts and circumstances existing as at the date of this Agreement, it is not aware of any reason why it would not be possible to purchase the Shares pursuant to this Clause 6.15 in compliance with Applicable Law.


 
24 Hedging Transactions 6.16 If at any time the Investor intends to enter into any hedging transaction in respect of its Shares, it shall, subject to this Clause 6.16 and Clauses 7.18 and 7.19, permit the Managers to participate in such transaction at the same time and on the same terms. The terms of and procedures for each Manager’s participation in such transaction shall be as set out in Clauses 6.2 to 6.5 and Clauses 6.10 to 6.11 (each inclusive) as though references therein and in defined terms used therein to “a Sell-Down” or “selling in a Sell-Down” (or similar references) were references to such hedging transaction or participating therein. For avoidance of doubt, the Managers shall participate in a hedging transaction proposed by the Investor pursuant to the Standing Instruction except to the extent the Management Representative notifies the Investor pursuant to Clause 6.4 that any one or more Managers does not wish to participate. The Investor shall not conduct any hedging transaction at any time that any member of the Group’s Executive Committee is prevented or restricted, for any reason, from participating therein (provided that each such member has complied and continues to comply with his obligations in Clause 6.1). For the purposes of this Clause 6.16, a “hedging transaction” means any transaction involving a sale of any economic interest in a Share that does not involve a transfer of the legal ownership in such Share (including, without limitation, as part of a hedge or otherwise). Co-Investor Transfers 6.17 Following any (direct or indirect) transfer of Shares which falls into limb (c) of the definition of “Excluded Transfer”, the Shares the subject of such transfer (including Convertible Preferred Shares on an As-Converted Basis) shall cease to form part of the SL Investor’s Pre-Sale Stake or be taken into account when calculating the SL Investor’s aggregate Liquidity Proportion in both the numerator and denominator of its constituent definitions and each Manager’s Sell-Down Entitlement and number of Catch-up Shares (as applicable) shall be calculated accordingly. Escrow Arrangements and Power of Attorney 6.18 To the extent that any Manager sells Shares pursuant to and in accordance with this Clause 6, the Investor shall give the requisite instructions as required by the Escrow Agreement to facilitate such transfer(s), but shall not otherwise instruct the Escrow Agent under the Escrow Agreement to transfer any Manager’s Shares unless such Manager has consented in writing to such transfer. If the Investor acts in bad faith in not sending the requisite instructions as required by the Escrow Agreement to facilitate transfer(s) pursuant to a Catch-Up Sale arranged and executed by the Management Representative in accordance with Clause 6.11, the Company shall be entitled to give such instructions only to the extent such Catch-Up Sale has been executed in all respects in accordance with this Clause 6. 6.19 Each Manager, without prejudice to any separate power of attorney granted by each Manager to the Management Representative from time to time, hereby irrevocably appoints, by way of security for the performance of his obligations under this Clause 6, the Investor to be his attorney or, failing which, his agent with authority in his name and on his behalf to carry out all actions, give all instructions, execute, complete and deliver all documents necessary, including on his behalf under the Registration Rights Agreement and the Conversion Agreement, to effect the transfer of that Manager’s


 
25 Shares to the extent such Shares are sold as part of a Sell-Down or Catch-up Sale pursuant to this Clause 6. 6.20 For the avoidance of doubt, if there is any conflict between this Agreement and the Registration Rights Agreement and/or the Conversion Agreement, the Parties agree that, as between themselves, this Agreement shall prevail and each Party shall procure that effect is given to this Agreement. 7 LEAVING SHAREHOLDER PROVISIONS Leaving Shareholder required to transfer Shares 7.1 If a Manager becomes a Leaving Shareholder, the Company may, save in respect of a Good Leaver, (if so determined by a majority decision of the Board pursuant to Clause 7.24) within 30 days of the Relevant Date (the “Leaver Option Period”) deliver a Leaver Notice to the Leaving Shareholder and the Leaving Shareholder shall be bound to transfer the Transfer Shares specified in the Leaver Notice and shall be deemed to have served a Transfer Notice on the Relevant Date offering to transfer such Transfer Shares to the person(s) and at the price(s) specified in the Leaver Notice. Any dispute as to the price to be paid for the Transfer Shares shall not invalidate any Transfer Notice served or deemed to be served under this Clause 7.1 and the Leaving Shareholder shall remain bound to transfer his Transfer Shares. If the Company does not deliver a Leaver Notice on the Leaving Shareholder within the Leaver Option Period, the provisions of this Clause 7.1 shall no longer apply to such Leaving Shareholder. Clauses 7.2 to 7.15 inclusive describe the mechanics of transfer and the relevant valuation at which a transfer pursuant to this Clause 7.1 will be effected (if a Leaver Notice is delivered on the Leaving Shareholder). Determination of contents of the Leaver Notice 7.2 The Board shall determine within 30 days of the Relevant Date: (i) that a Leaving Shareholder is a Good Leaver or a Bad Leaver (and may do so without such determination having been agreed with the Leaving Shareholder or otherwise determined by any third party (including any court or tribunal)) and the price payable for the Transfer Shares pursuant to Clauses 7.4 to 7.5 (inclusive), as applicable; and (ii) the person(s) which may include the Company to which Transfer Shares are to be transferred in the Leaver Notice. 7.3 If the Board does not determine within 30 days of the Relevant Date that a Leaving Shareholder is a Bad Leaver, the Leaving Shareholder shall automatically be deemed a Good Leaver unless and until otherwise reclassified as a Bad Leaver in accordance with Clause 7.7. Good Leaver 7.4 For the avoidance of doubt, a Good Leaver shall not be subject to compulsory sale provisions in this Section 7 (Leaving Shareholder Provisions) and they shall continue to be entitled to sell their Shares in accordance with the terms of this Agreement on the same terms as the remaining Managers.


 
26 Bad Leaver 7.5 In the case of a Bad Leaver, the amount payable for the Transfer Shares shall be: (a) for 50% of the Transfer Shares, the lower of: (i) Fair Value; and (ii) the actual value of the Shares on an Exit, which shall be determined based on the aggregate proceeds received for Shares sold directly or indirectly by SL Investor on or following the Relevant Date until and including the Exit divided by the aggregate number of Shares sold directly or indirectly by SL Investor during such period; and (b) for the remaining 50% of the Transfer Shares, the lower of: (i) Fair Value; and (ii) the Cost per Share. 7.6 For avoidance of doubt, no Manager shall be required to repay any amount received by such Manager as proceeds of a Sell-Down or Catch-up Sale completed before such Manager became a Leaving Shareholder or the Relevant Date in respect of such Manager otherwise occurred. Re-classification of Leaving Shareholders 7.7 The Board may: 7.7.1 determine to designate a Leaving Shareholder as a Good Leaver or allow that individual to retain some or all of the Transfer Shares (subject always to Clause 7.12), regardless of the circumstances surrounding his ceasing to be an employee and/or director of a member of the Group, provided that the Board has determined that such classification would not be in breach of Applicable Law, including, if applicable, the Ordinance Against Excessive Compensation; and 7.7.2 in respect of a Leaving Shareholder who, at any time during the Non- Compete Period, breaches any of his obligations under Clause 9 (Protection of Goodwill) or any similar restrictive covenant in favour of any member of the Group in any material respect, determine to designate such Leaving Shareholder a Bad Leaver regardless of the circumstances surrounding his ceasing to be an employee and/or director of a Group Company (a “Re-classified Bad Leaver”), and Clauses 7.1 to 7.6 (inclusive) shall apply as if references therein to the Relevant Date were references to the date of such designation by the Board. 7.8 If, at any time, a Leaving Shareholder becomes a Re-classified Bad Leaver, without prejudice to any other rights or remedies which any member of the Group may have, the Re-classified Bad Leaver shall:


 
27 7.8.1 not be entitled to receive any portion of the Good Leaver Excess Amount; and 7.8.2 if required to do so in writing by the Board, immediately pay the amount of the Good Leaver Excess Amount (to the extent already paid to such Re-classified Bad Leaver) to the Company (or to such other person(s) as the Board may nominate) together with interest on any Good Leaver Excess Amount (to the extent paid to such Reclassified Bad Leaver) which shall accrue at the annual rate of 10% from (and including) the date any such Good Leaver Excess Amount has been received by the Re-classified Bad Leaver to (and including) the date of payment pursuant to this Clause 7.8.2. Payment for and validity of transfer of Transfer Shares 7.9 Any dispute as to the price to be paid for the Transfer Shares shall not invalidate any Transfer Notice served or deemed to be served but the Transfer Shares shall remain in escrow subject to the Escrow Agreement pending resolution of such dispute, at which time the Transfer Shares shall be transferred in accordance with such Transfer Notice. 7.10 Subject to Clause 7.11, all amounts payable to a Leaving Shareholder pursuant to this Clause 7 shall be paid upon the completion of the transfer of the Transfer Shares (provided that, if the Company is the transferee, the Board has determined acting reasonably at the relevant time that the Company has sufficient available reserves and cash available to pay for such Transfer Shares and such payment would not breach the restrictions on the Company acquiring its own shares pursuant to Article 659 of the Swiss Code of Obligations) or, where the Company has insufficient available reserves and cash available to pay for such Transfer Shares and/or such payment would breach such restrictions, such amounts shall be paid to the Leaving Shareholder (provided always that such payment is permitted under the terms of the Financing Documents) as soon as the Board determines (acting reasonably) that the Company has sufficient available reserves and cash to pay for such Transfer Shares and such payment would not breach the restrictions the Company acquiring its own shares pursuant to Article 659 of the Swiss Code of Obligations, unless the Leaving Shareholder is dismissed for Misconduct whereupon the Board may, at its discretion, determine that such payment shall be made on the Leaver Provisions Expiry Date whereupon it shall be deemed to be deferred consideration until payment. The obligation of the Company to pay the amounts due to a Leaving Shareholder pursuant to this Clause 7 are subject to Applicable Law, including, if applicable, the Ordinance Against Excessive Compensation. 7.11 Any payment made pursuant to Clause 7.5 and any amounts not yet paid to a Leaving Shareholder pursuant to this Clause 7 as a result of the Board determining that the Company did not have sufficient available reserves and cash to pay for the Transfer Shares pursuant to Clause 7.12, shall be made upon an Exit and shall be deemed to be deferred consideration (subordinated to all other debts of the Company) until payment. Rights attaching to Transfer Shares 7.12 Notwithstanding any other provision in this Agreement and subject always to the Board deciding otherwise, a Leaving Shareholder upon whom a Leaver Notice is served shall,


 
28 on the Relevant Date and provided he retains the Transfer Shares, have all the rights of, and rank pari passu with, the other holders of the same category of Shares save that he is not entitled to receive any dividend or other distribution declared, made or paid on or after the Relevant Date, such dividend or distribution to be held instead by the Company on trust for the transferee of such Shares and to be paid to the transferee on transfer or as the Company may otherwise agree in writing. If the Board decides not to serve a Leaver Notice on a Leaving Shareholder, then such Leaving Shareholder shall retain all the rights of, and rank pari passu with the other holders of, the Shares. Transfer of Transfer Shares 7.13 Each Manager acknowledges that the Company shall, and shall be entitled to, give the requisite instructions as required by the Escrow Agreement to facilitate any transfer of Transfer Shares in accordance with this Clause 7, but the Company agrees that it shall not otherwise instruct the Escrow Agent under the Escrow Agreement to transfer any Manager’s Shares unless such Manager and the Investor have consented in writing to such transfer. Any notice given by the Company pursuant to this Clause 7.13 shall be copied to the Investor. 7.14 The following provisions apply to a Leaving Shareholder prior to the transfer of his Transfer Shares pursuant to this Clause 7: 7.14.1 the Leaving Shareholder shall consent to, vote for, raise no objections to and waive any applicable rights in connection with the Transfer Shares and shall be required to take all lawful actions with respect to the Transfer Notice as are required by the Directors or the Escrow Agent to facilitate the transfer of the Transfer Shares; 7.14.2 the Company may hold any purchase money due to the Leaving Shareholder in trust for such Leaving Shareholder (without any obligation to pay interest) pending the transfer of the Transfer Shares; 7.14.3 the Leaving Shareholder shall not be entitled to receive any dividend or other distribution or other payments on the Transfer Shares declared, made or paid on or after the date of the Transfer Notice, such dividend or distribution or other payments on the Transfer Shares to be held instead by the Company on trust for the transferee of such Transfer Shares and to be paid to the transferee on transfer or as the Company may otherwise agree in writing; provided that if: (i) the Leaver Option Period expires and a Leaver Notice has not been served by such time or (ii) a Leaver Notice is served which specifies a number of Transfer Shares which is less than the total amount of such Leaving Shareholder’s Leaver Equity, then such Leaving Shareholder shall, at such time, regain such entitlement in respect of his Leaver Equity, as provided for pursuant to this Agreement, to the extent it does not constitute Transfer Shares and shall be entitled to receive any payment held by the Company on trust in respect of such Leaver Equity to the extent it does not constitute Transfer Shares;


 
29 7.14.4 the Company shall give the requisite instructions as required by the Escrow Agreement to facilitate any transfer of the Transfer Shares in accordance with this Clause 7; and 7.14.5 the terms of Clause 7.17 will apply, without prejudice to the foregoing. 7.15 The Shareholders acknowledge and agree that the authority conferred under Clause 7.14 is necessary as security for the performance by any Shareholder to whom this Clause applies of his obligations under this Agreement. 7.16 Each Manager undertakes to the Company that if, pursuant to this Agreement, any person is required to transfer any Shares to which the Manager is beneficially entitled, he shall transfer all beneficial interest in such Shares (as applicable) free and clear from all encumbrances to the relevant transferee at the same time as the transfer of the legal interest in such Shares is completed, and each Manager undertakes to execute all such agreements, deeds and other documents as are necessary to effect such transfer. 7.17 Upon a Manager becoming a Leaving Shareholder: 7.17.1 immediately upon the Company having served a Leaver Notice in accordance with Clause 7.1, the Leaving Shareholder and his Related Holders shall waive and release and, for the avoidance of doubt, the Leaving Shareholder and their Related Holders hereby undertakes irrevocably (but subject to this Clause 7.17) not to exercise any of the rights attached to the Leaver Equity, other than in the case of voting required under the Shareholders Agreement, (including, without limitation, the right to vote, the right to distributions declared after the date he becomes a Leaving Shareholder and the right to information) other than the right to receive the payment price for such Shares pursuant to this Agreement and the right to receive any declared but unpaid dividend; 7.17.2 to the extent applicable, the Leaving Shareholder shall immediately resign and be deemed to have resigned from any board position of any Group Company; and 7.17.3 immediately upon the Board having served a Leaver Notice in accordance with Clause 7.1, the Leaving Shareholder and his Related Holders (if relevant) will execute and/or deliver such documents as the Company reasonably requires to implement the transfer (the “Transfer Documents”) provided that (other than giving warranties as to title to the Leaver Equity) he shall not be subject to any more obligations than those necessary to transfer the Leaving Shareholder’s interest in the Leaver Equity. 7.18 Subject to Clause 7.19, a Leaving Shareholder that is a Bad Leaver shall not have the right to sell up to his Sell-Down Entitlement in each Sell-Down pursuant to Clause 6.2, to sell Catchup Shares pursuant to Clauses 6.8 and 6.9 or to participate in a hedging transaction pursuant to Clause 6.16:


 
30 7.18.1 if a Leaver Notice has been served on such Leaving Shareholder pursuant to Clause 7.1; or 7.18.2 a Leaver Notice has not yet been served but the Leaver Option Period has not yet expired. 7.19 If a Leaver Notice has been served on a Leaving Shareholder which specifies a number of Transfer Shares which is less than the total amount of such Leaving Shareholder’s Leaver Equity, such Leaving Shareholder shall retain his rights pursuant to Clauses 6.2, 6.8 and 6.9 in respect of his Leaver Equity which is not subject to the Leaver Notice. 7.20 Upon the transfer of Leaver Equity in accordance with this Agreement, any and all rights attached to the Leaver Equity shall be deemed to transfer to the transferee. The compensation for the waiver, release and deemed transfer of such rights shall be deemed to have been included in the price to be paid to the Leaving Shareholder in accordance with this Agreement. Further assurances in respect of transfers 7.21 Subject to the other provisions of this Clause 7, each Manager shall take or cause to be taken all such actions as may be necessary or reasonably desirable in order to expeditiously consummate each transfer to which he or his Related Holders are a party pursuant to this Clause 7 and any related transactions, including executing, acknowledging and delivering consents, assignments, waivers and other documents or instruments; furnishing information and copies of documents; filing applications, reports, returns, filings and other documents or instruments with governmental authorities; and otherwise cooperating with the relevant Parties. 7.22 Each Manager, without prejudice to any separate power of attorney granted by each Manager from time to time, hereby irrevocably appoints, by way of security for the performance of his obligations under this Clause 7, the Company to be his attorney or, failing which, his agent with authority in his name and on his behalf to carry out all actions, give all instructions, execute, complete and deliver all documents necessary to effect the transfer of that Manager’s Leaver Equity (or an amount thereof) if a transfer of that Manager’s Leaver Equity is required pursuant to this Clause 7. Expiry of Provisions 7.23 The provisions of Clause 7.1 to Clause 7.22 (inclusive) shall cease to apply after the Leaver Provisions Expiry Date except that any Leaving Shareholder who resigns from his employment and did not give the requisite notice as determined by his Service Agreement shall be deemed a Bad Leaver and the provisions of Clause 7.1 to Clause 7.22 (inclusive) shall apply to such Leaving Shareholder in accordance with their terms regardless of whether such notice was given or resignation occurred prior to or after the Leaver Provisions Expiry Date. Board Decision-Making 7.24 Any decisions or determination of the Board for the purposes of this Clause 7 shall be taken by way of the approval of a simple majority of those members of the Board participating in such decision or determination. The Management Representative and


 
31 any other Manager who is on the Board from time to time shall be recused from and take no part in any and all discussions and determinations relating to the provisions of this Clause 7 and any action taken by the Company hereunder. 8 DEED OF ADHERENCE No transfer without a Deed of Adherence 8.1 A person (who is not already a Party) acquiring any interest in Shares pursuant to Clause 5.3.3 or 5.3.4 or pursuant to limb (a) of “Excluded Transfer” must enter into and deliver to the Board a Deed of Adherence in a legally binding manner and a Party transferring any such interest Shares shall procure that the transferee (if not already a Party), by the time of transfer, enters into and delivers a Deed of Adherence. Designation as Manager or Investor 8.2 A person (other than a Manager) who enters into a Deed of Adherence because that person acquires Shares from the Investor (or its nominee) pursuant to an Excluded Transfer must be designated by the Deed of Adherence as an Investor. A person (other than the Investor) who enters into a Deed of Adherence because that person acquires Shares from a Manager or such Manager’s permitted transferee under Clause 5.3.3 must be designated in the Deed of Adherence as a Manager. Benefit and burden of Agreement 8.3 A person who has entered into a Deed of Adherence pursuant to this Agreement has the benefit of, and is subject to the burden of, all the provisions of this Agreement as if that person is a Party in the capacity designated in the Deed of Adherence, and this Agreement shall be interpreted accordingly. 8.4 Without limiting the general nature of Clause 8.3, a person designated as an Investor in a Deed of Adherence is entitled to the benefit of all representations, warranties and undertakings given to the Investor in or pursuant to this Agreement provided that nothing in this Clause 8.4 is construed as requiring a Party to perform again an obligation or discharge again a liability already performed or discharged or entitling a Party to receive again a benefit already enjoyed or as increasing any liability of a Party. 9 PROTECTION OF GOODWILL 9.1 Each Manager undertakes to the Company (for itself and as trustee for each other Group Company) and (as a separate undertaking) to the Investor that: 9.1.1 for so long as he is employed by or engaged as a consultant to or director of the Company or any other Group Company he will, during normal business hours and such other hours as may be reasonably required, devote his full time and attention to the business of the Group and will use all reasonable endeavours to develop the business and interests of the Group and will use all reasonable endeavours to procure that such business is developed and expanded through the Group and shall not, without the approval of the Board, be concerned with, engaged or interested in, any other business whether or not in competition with any business carried on by the Group;


 
32 9.1.2 he or she will not, directly or indirectly, at any time prior to, nor during the period of 24 calendar months from the Relevant Date (with the exception of the Group CEO, for whom the period shall be 36 months) (the “Non-Compete Period”): (a) solicit or entice away, or endeavour to solicit or entice away, or cause to be solicited or enticed away from the Company or any other Group Company; or (b) employ or engage, or endeavour to employ or engage or causing to be employed or engaged, any person who was at the Relevant Date, or who at any time during the period of 12 calendar months prior to the Relevant Date had been, an employee of or consultant to the Company or any other Group Company (and with whom the Manager had dealings (other than in a de minimis way) during such 12 calendar month period) whether or not such person would commit a breach of his employment contract by reason of leaving service, save that this Clause 9.1.2 shall not apply to any employee or consultant engaged in a non-managerial or purely administrative role; 9.1.3 he or she will not, directly or indirectly, in any jurisdiction where the group has material revenues from time to time (to the extent he has been involved, other than in a de minimis way, with the activities of the Group in such geographies) at any time during the period of 24 calendar months from the Relevant Date (with the exception of the Group CEO, for whom the period shall be 36 months): (a) engage in; or (b) be concerned or interested in, any business carried on in competition or will or is likely to compete with the Business or any other activities of the Company or any other Group Company with which he was associated at any time during the period of 12 calendar months prior to the Relevant Date; and 9.1.4 he or she will not, directly or indirectly, at any time during the period of 24 calendar months from the Relevant Date (with the exception of the Group CEO, for whom the period shall be 36 months): (a) solicit the custom of or seek to do business with or deal with any customer or supplier to the Company or any Group Company with whom he had any dealings (other than in a de minimis way) at any time during the period of 12 calendar months prior to the Relevant Date so as to compete with or harm the goodwill of the Company or any other Group Company during such period or in any other way interfere or endeavour to interfere with the continuance of supplies to the Company and/or any Group Company from such a supplier; (b) interfere (or endeavour to interfere) with either the continuance of supplies to the Company and/or any Group Company (or the terms relating to those


 
33 supplies) by any customer or supplier or the relations between the Company and/or any Group Company and any such customer or supplier; or (c) be employed by or provide consultancy services to any major customer of the Company and/or any Group Company with whom he had any dealings (other than in a de minimis way) at any time during the period of 12 calendar months prior to the Relevant Date. 9.2 Nothing contained in Clause 9.1 shall prevent any Manager from being the holder or beneficial owner, by way of bona fide personal investment, of any class of Shares in any company if such class of Shares is listed, or dealt in, on a Recognised Investment Exchange provided that he (together with his Family Members) neither holds nor is beneficially interested in more than a total of 5% of any single class of the Shares in that company and is in compliance with Clause 9.1. 9.3 Each of the Managers agrees that: 9.3.1 if at any time during the time he is employed by or engaged as a consultant to or director of the Group, two or more Managers or any three or more employees or consultants of the Group (such three including, for the avoidance of doubt, any Manager(s)) shall have left the employment of the Group or ceased to provide services to the Group in order to work for or provide services to a competitor of the Group or otherwise, the Manager will not, at any time when the Investor holds any Shares, be employed or engaged in any way with such persons; 9.3.2 he or she will not, directly or indirectly, make or publish or otherwise communicate any disparaging or derogatory statement in writing or otherwise which is intended to or which might be expected to damage or lower the reputation of the Group or the Investor, any customer/supplier, any agent/representative, any investor/finance provider or any director, officer or employee of any such entity; and 9.3.3 any breach by a Manager of this Clause 9 will entitle such Manager’s employer to summarily dismiss him from his employment whereupon such individual shall be treated as a Bad Leaver. 9.4 Each of the undertakings contained in Clause 9.1 and 9.3 is a separate undertaking by each Manager in relation to himself and his interests and shall be enforceable by the Company and/or any other Group Company and/or the Investor separately and independently of their rights to enforce any one or more of the other covenants contained in Clauses 9.1 and 9.3. Each Manager (having taken independent legal advice) acknowledges and agrees that the undertakings contained in Clause 9.1 and 9.3 are reasonable and necessary for the protection of the legitimate interests of the Investor, the Company and any other Group Company and that these restrictions do not work harshly on him. It is nevertheless agreed that, if any such undertaking shall be found to be void but would be valid if some part were deleted, then such undertaking shall apply with such deletions and/or modifications as may be necessary to make it valid and enforceable. 9.5 For the purposes of Clause 9.1:


 
34 9.5.1 the “Relevant Date” shall mean the date on which the Manager ceases to be employed by any Group Company or if earlier, the date of exercise of any Group Company’s right under the relevant Manager’s Service Agreement to put that Manager on garden leave or the date on which any Group Company (as applicable) gave such Manager notice of termination or the date on which the Manager gave notice of termination to any Group Company; and 9.5.2 “directly or indirectly” shall mean the Manager acting either alone or jointly with or on behalf of any other person, firm or company whether as principal, partner, manager, employee, contractor, director, consultant, investor or otherwise. 10 MANAGERS’ TAXATION 10.1 Unless otherwise agreed with the consent of the Board, the following provisions shall apply as regards the Shares or shares or other securities in, or loan notes issued by, any member of the Group (together, “Relevant Securities”) held by any of the Managers (or any persons to whom Shares are transferred under Clause 5.3.2 or 5.3.3) who are resident in the United Kingdom, United States of America or any other jurisdiction: 10.1.1 each such Shareholder (an “Electing Shareholder”) who acquires Relevant Securities (whether that date is prior to, on or after Closing), hereby undertakes that to the extent an election is available to be made by him, and if so directed by the Company or any member of the Group, he shall enter into an election with his employing company pursuant to section 431(1) ITEPA (or any substantially similar election in any jurisdiction outside the United Kingdom other than an election under section 83(b) of the United States Internal Revenue Code, in the form prescribed by the relevant Tax Authority (the “Election”)) no later than 14 days after the acquisition of such Relevant Securities or such shorter period as the relevant Taxation Authority may direct; and 10.1.2 each Electing Shareholder shall provide to the Company (or his employer member of the Group if different) such information as it shall reasonably require for the purposes of fulfilling its obligations under this Clause 10. 10.2 Each Manager or any person to whom Relevant Securities are transferred under Clause 5.3.2 or 5.3.3 who, at the date he acquires any Relevant Securities (whether that date is prior to, on or after Closing), is subject to taxation in the United States (regardless of his place of residency) (a “US Electing Shareholder”) hereby undertakes that he shall timely make and cause to be filed with the United States Internal Revenue Service an election under Section 83(b) of the United States Internal Revenue Code (the “US Election”) with respect to such Relevant Securities no later than 30 days after the acquisition of such Relevant Securities. 10.3 Each such US Electing Shareholder shall timely provide to the Company (or his employer member of the Group if different) a copy of such US Election referred to above.


 
35 10.4 In any case where any member of the Group is obliged to withhold and remit amounts of any Employee Taxation as a result of or in respect of the following: 10.4.1 the acquisition of the legal and/or beneficial ownership of and/or interest in Relevant Securities by a Manager or by any person under Clause 5.3.2 or 5.3.3; or 10.4.2 any action, event or thing done following the acquisition of Relevant Securities, including the disposal of the Relevant Securities which gives rise to a liability in respect of the Relevant Securities of a Manager or of any person to whom Shares have been transferred pursuant to Clause 5.3.2 or 5.3.3, such company may recover the Employee Taxation from the Shareholder in question in such manner as the Investor shall think fit and (without limitation to the generality of the foregoing) each such Shareholder agrees that such company may, to the extent possible, recover the Employee Taxation via deductions from salary for the relevant period and, to the extent that such deductions are insufficient to cover the Employee Taxation, the Shareholder shall pay to such company the balance. 10.5 Each Manager hereby irrevocably and unconditionally indemnifies and holds harmless any Group Company from and against any New Security Tax Liability incurred by any Group Company and pledges his holdings of Relevant Securities as security therefor, such that any Manager may be required by the board of the Company to forfeit some or all of such investment, at Fair Value, in order to satisfy (in whole or in part) his obligations in this regard from time to time. The “New Security Tax Liability” shall be the total Employee Taxation arising as a consequence of, or in connection with, the acquisition of, holding or disposal of Relevant Securities by the relevant Manager, or the transfer of such Manager’s Shares, including under Clause 3, 4, 5.3.2, 5.3.3, 6 or 7. 11 CONFIDENTIALITY 11.1 Notwithstanding any other provision of this Agreement but subject to Applicable Law, the Investor shall be entitled at all times: 11.1.1 to consult freely about the Group and its affairs with, and to disclose Confidential Information to, the Group’s auditors, lenders and proposed lenders or with or to any other Investor, such other Investor’s Affiliates or any proposed investor (directly or indirectly) in the Company or any other person on whose behalf it is investing in the Company (or with or to any of its or their professional advisers), provided that it has been agreed in advance by the Management Representative, Chief Executive Officer, Chief Financial Officer, General Counsel, or a majority of the Board members of the Company, that the Investor can consult with and/or disclose Confidential Information to such person. Nothing herein shall restrict any individual Director (whether or not affiliated with the Investor) from taking any action reasonably advisable in his or her good faith estimation to fulfil his or her fiduciary duties to the Company and in compliance with Applicable Law; and


 
36 11.1.2 for the purposes of facilitating a Sell-Down, to disclose any Confidential Information to any proposed purchaser, underwriter, sponsor or broker, and, in each case, subject to the relevant Investor or such Investor’s Affiliates using its reasonable commercial endeavours to (i) procure that any such recipient is made aware that it is Confidential Information and agrees to treat it accordingly, or (ii) in the case of a disclosure to a Fund (where compliance with obligations set out in this Clause 11 (Confidentiality) would result in a breach of such Fund’s constitutional documents), make clear to the recipient that such Confidential Information is confidential, and the Company and the Managers agree with the Investor for themselves and as trustees for the persons to whom Confidential Information may be disclosed under this Clause 11.1 to waive any claim for breach of confidence in respect of any disclosure of Confidential Information made by an Investor in compliance with this Clause 11.1. 11.2 Subject to Clause 11.1, each Party shall in all respects keep confidential and not at any time disclose or make known in any other way to anyone whomsoever or use for his own or any other person’s benefit or to the detriment of any Group Company any Confidential Information, provided that: 11.2.1 such obligations shall not apply to information which becomes generally known (other than through a breach by any Party of this Clause 11.2); 11.2.2 such confidentiality obligations shall not apply to the disclosure of Confidential Information: (a) which is required to be disclosed by law, by a rule of a listing authority or stock exchange to which the disclosing party is subject or submits or by a governmental authority, or other authority with relevant powers to which the disclosing party is subject or submits, or for tax or accounting purposes, whether or not the requirement has the force of law provided that the disclosure shall, so far as is practicable and legally permissible, be made after consultation with the other Parties after taking into account such other Parties’ reasonable requirements as to its timing, content and manner of making or despatch; (b) to an adviser for the purposes of advising in connection with the transactions contemplated by this Agreement provided that such disclosure is essential for these purposes and is on the basis that the confidentiality obligations under this Clause 11 applies to the disclosure by the adviser; (c) to any member of the Group or the Institutional Investor Group or any Affiliate thereof, to any investor or potential investor (whether direct or indirect) in the Investor or the Group or to any adviser, manager, limited or general partner of such undertaking including, for the avoidance of doubt, to the Institutional Investors and any Affiliate thereof; (d) to a manager, director, officer, employee or agent of the Group or any member of the Institutional Investor Group or any Affiliate thereof whose function requires him to have the relevant Confidential Information; (e) to the auditor of any member of the Group or of any member of the Institutional Investor Group or any Affiliate thereof;


 
37 (f) to any actual or potential providers of finance to the Group and/or the Institutional Investor Group and/or for the refinancing of any of the funding provided by any such finance providers provided that such disclosure is on the basis that this Clause 11 applies to any disclosure by any such person; (g) to the extent that the information has been made public by, or with the consent of, the other party; or (h) by any employee of or consultant to any Group Company from disclosing information in the proper performance of his duties as an employee or consultant. 11.3 All records, papers, documents and data (in whatever form they may exist) in the possession, custody or control of, or kept or made by or on behalf of, any Manager relating to the business or affairs of any Group Company and all rights in such records, papers, documents and data shall be deemed to be the property of that Group Company and, other than (if he is Good Leaver) the information he would have been entitled to receive as a Good Leaver under, all such items shall be delivered to the relevant Group Company upon and by a Manager ceasing to be employed by or a director or consultant of any Group Company and not being immediately thereafter employed by or a consultant or director of any other Group Company. 11.4 The Managers hereby consent to the processing of their personal data, including sensitive personal data (as such terms are defined in the General Data Protection Regulation), in whatever form held, by any Investor and their Affiliates for the following purposes: 11.4.1 conducting due diligence; 11.4.2 evaluating an investment in the Company or any other Group Company; 11.4.3 facilitating an acquisition by the Company or any other Group Company of another company or business; 11.4.4 facilitating any sale or transfer of Shares; and/or 11.4.5 compliance with applicable laws, regulations and procedures. 12 ANNOUNCEMENTS No Party shall (without the approval of the Board or the Investor) issue any press release or make any public statement or publish any document or otherwise make any disclosure to any person who is not a Party to this Agreement at any time relating to any of the matters provided for or referred to in this Agreement or any ancillary matter. This Clause 12 shall not apply to any announcement or disclosure required by law or by any competent judicial or regulatory authority or by the rules of, or any agreement with, the New York Stock Exchange (in which case the Parties shall co-operate, in good faith, in order to agree the content of any such announcement, so far as practicable, prior to its being made). 13 THE ARTICLES


 
38 13.1 If the provisions of the articles of association (or other constitutional documents) for the time being of any Group Company conflict with the provisions of this Agreement then, during such period, the Parties agree that the provisions of this Agreement shall prevail and the Parties shall procure that the provisions of the relevant articles of association (or other constitutional documents) are amended, as soon as reasonably practicable, to the extent permitted by applicable laws and regulations so as to comply with the provisions of this Agreement. 13.2 The Parties hereby agree that, in the event of a dispute relating to any matter contained both in the articles of association (or other constitutional documents) for the time being of any Group Company and in this Agreement, any claim relating thereto shall be made first pursuant to this Agreement and not pursuant to the applicable articles of association. 14 DURATION 14.1 Without prejudice to the accrued rights of any Party and save in respect of the provisions of this Clause 14 and Clauses 1 (Definitions and Interpretation), 10 (Managers’ Taxation), 11 (Confidentiality), 12 (Announcements) 15 (General), 16 (Notices) and 18 (Applicable law and jurisdiction) this Agreement shall cease and terminate on the End Date. 14.2 Without prejudice to the accrued rights of any Party and save in respect of the provisions of this Clause 14 and Clauses 1 (Definitions and Interpretation), 9 (Protection of Goodwill), 10 (Managers’ Taxation), 11 (Confidentiality), 12 (Announcements) 15 (General), 16 (Notices) and 18 (Applicable law and jurisdiction), this Agreement shall cease and terminate, with respect to the rights and obligations of any Party, on such Party (and, in the case of an Investor or any person to which Shares have previously been (directly or indirectly) transferred pursuant to limb (a) of “Excluded Transfer”) ceasing to hold Shares or ceasing to be the beneficial owner of Shares provided that: 14.2.1 such Party shall have first complied with its obligations under Clause 3.3 (Transfers of Shares) (and the transferee shall, if appropriate, have entered into a Deed of Adherence); and 14.2.2 this Clause 14.2 shall not apply to any Manager for so long as he remains an employee of any Group Company or continues in his office as a director of any Group Company. 14.3 Without prejudice to the accrued rights of any Party and save in respect of the provisions of this Clause 14 and Clauses 1 (Definitions and Interpretation), 11 (Confidentiality), 12 (Announcements) 15 (General), 16 (Notices) and 18 (Applicable law and jurisdiction), this Agreement shall cease and terminate, with respect to the rights and obligations of Holdco, upon the occurrence of a Qualifying Event (as defined in the investor agreement relating to Holdco between, among others, Silver Lake, Partners Group and Holdco dated on or around the date hereof). 14.4 Within five calendar days after the termination of this Agreement in accordance with Clause 14.1, Silver Lake and the Company shall give notice to the Escrow Agent confirming that termination of this Agreement has occurred.


 
39 15 GENERAL Entire agreement 15.1 This Agreement (together with any documents referred to herein or entered into pursuant to this Agreement) contains the entire agreement and understanding of the Parties and supersedes all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of this Agreement and any such document. Each of the other Parties acknowledges that he is entering into this Agreement without reliance on any undertaking or representation given by or on behalf of any other Party other than as expressly contained in this Agreement, provided that nothing in this Clause shall exclude any Party from liability for fraudulent misrepresentation. 15.2 This Agreement shall not be construed as creating any partnership or agency relationship between any of the Parties. Variations and waivers 15.3 15.3 A variation of or amendment to this Agreement (other than Clause 7) is only valid if it is in writing and signed by or on behalf of the Investor and the Management Representative and, in the case of Clause 7, a variation or amendment is only valid if it is in writing and signed by or on behalf of the Company, the Investor and the Management Representative. 15.4 No failure or delay by any Investor or time or indulgence given in exercising any remedy or right under or in relation to this Agreement shall operate as a waiver of the same nor shall any single or partial exercise of any remedy or right preclude any further exercise of the same or the exercise of any other remedy or right. 15.5 No waiver by any Party of any requirement of this Agreement, or of any remedy or right under this Agreement, shall have effect unless given in writing and signed by such Party. No waiver of any particular breach of the provisions of this Agreement shall operate as a waiver of any repetition of such breach. 15.6 Any waiver, release or compromise or any other arrangement of any kind whatsoever which a Party gives or enters into with any other Party in connection with this Agreement shall not affect any right or remedy of any Party as regards any other Parties or the liabilities of any other such Parties under or in relation to this Agreement. Assignment 15.7 Subject to Clause 15.8, no Manager shall be entitled to assign the benefit or burden of any provision of this Agreement (or any of the documents referred to herein) without the approval of the Board. 15.8 Any Investor may assign all or any of its rights under this Agreement to any person to which it has transferred Shares pursuant to an Excluded Transfer.


 
40 Counterparts 15.9 This Agreement may be executed as two or more counterparts and execution by each of the Parties of any one of such counterparts will constitute due execution of this Agreement. Further assurance 15.10 Each Party shall (and shall procure that their respective nominees shall) do and execute and perform all such further deeds, documents, assurances, acts and things as may reasonably be required to give effect to the terms of this Agreement and each Manager shall at all times use and exercise the votes that they control (which shall be deemed to include all votes held by any of their respective connected persons) at both general meetings and/or Board meetings to ensure the maintenance and observance of the terms of this Agreement. 15.11 If a general meeting is requested by the Investor or a Board meeting is called by an Investor Director to consider any resolution(s) required by the Investor or an Investor Director consistent with the terms of this Agreement, each of the Managers shall procure (so far as they are able) that such meetings are, if requested by the Investor, held on short notice and each of the Managers irrevocably appoints an Investor Director as his attorney to grant such consent on his behalf and in his name to any meeting being held on short notice and, if required, will ratify such action or signature by such Investor Director. 15.12 To the extent that any document required to be signed by a Manager in relation to the Transaction is signed under a power of attorney, then the Investor can require, on written notice, that such document be signed by the relevant Manager and be delivered to the Company no later than 10 Business Days following Closing. Holding Out 15.13 Each of the other Parties agrees with the Investor that, other than factual statements as to shareholding, he or she will not hold out any Group Company as being connected in any way with the Institutional Investors or the Investor, any member of an Institutional Investor Group or any Affiliate thereof. Managers’ confirmation 15.14 Each of the Managers acknowledges and agrees with the Investor that in relation to the transactions contemplated by this Agreement: 15.14.1 he has entered into such transactions entirely on the basis of his/its own assessment of such transactions and of the risks and effect thereof and of any separate advice which he may have received from any person (other than the Institutional Investors and the Investor) and not on the basis of any information provided to him/it by, or any advice received from, or on behalf of the Institutional Investors or the Investor; 15.14.2 he is not a client of the Institutional Investors and neither of the Institutional Investors is acting or has acted for him/it, nor are the Institutional Investors responsible to him/it for providing the protections


 
41 afforded to clients of their respective firms or for advising him/it on such transactions; 15.14.3 neither the appointment of an Investor Director or other director nor the giving of advice by any such person in his capacity as a director of a Group Company is to be taken as constituting the regulated activity of providing investment advice either by such person or by the appointing Institutional Investor (or an Affiliate thereof). 15.14.4 save for any contractual obligations expressly set out in this Agreement, he is owed no duty of care or other obligation by the Institutional Investors in respect thereof and, insofar as he is owed any such duty or obligation (whether in contract, tort or otherwise) by an Investor, he hereby waives, to the extent permitted by law, any rights which he may have in respect of such duty or obligation. 15.15 Without limiting the generality of Clause 15.14, each Manager irrevocably acknowledges, agrees and undertakes that, save to the extent expressly contemplated by this Agreement, he has no claims, rights or remedies against the Investor or any Institutional Investor (or any of its Affiliates) whatsoever. Fees 15.16 Neither the Investor nor Silver Lake shall be permitted to charge any arrangement, monitoring or transaction or similar private equity fees in connection with the entry into this agreement, the Transaction, a Sell-Down or a Catch-up Sale, except pursuant to the transaction and monitoring fee agreement dated 31 July 2012 between Global Blue Acquisition B.V., Globetrotter Midco S.à r.l, Silver Lake Management Company III, LLC and Partners Group (Guernsey) Limited to the extent taken into account in the Waterfall in accordance with Clause 14.4 of the Investment Agreement, and without prejudice to the reimbursement of third party or director expenses by the Group from time to time. The Euro 15.17 If, at any time, the Euro ceases to exist as a currency unit (or there is a material likelihood of such cessation) or (in the reasonable opinion of the Investor) it becomes so uncertain, unattractive or otherwise unworkable such that the Parties to this Agreement enter into bona fide discussions regarding the use of a different currency, then the Investor may require that: 15.17.1 some or all of the Shares of the Investor and/or any other member of the Group are redenominated in US$ or a different currency of its choice; 15.17.2 the structure of the Investor and the Group be changed, including by way of establishing new companies and/or other entities, or redomiciliation or restructuring of the current companies in the Group or in any other manner; and 15.17.3 any other changes be made to reflect the change in currency,


 
42 and the Parties shall do all such things (including, but not limited to, voting in favour of shareholder resolutions and entering into any agreements), provided always that no such change will be made that is more economically disproportionately adverse to the other Parties than it is to the Investor. Other remedies 15.18 Any remedy or right conferred upon a Party for breach of this Agreement shall be in addition to and without prejudice to all other rights and remedies available to it. Successors 15.19 This Agreement shall be binding on each Party’s assigns, personal representatives and successors in title. Third party rights 15.20 Where, in connection with this Agreement (or any other agreement or arrangement to be entered into by the Investor in accordance with this Agreement), any Party undertakes any obligation in respect of any person (other than, or in addition to, the Investor), that Party unconditionally and irrevocably acknowledges and agrees that the Investor is entering into this Agreement (or any such other agreement or arrangement) and accepting the benefits of such obligations not only for itself but also as agent and trustee for such other person. 15.21 Notwithstanding the provisions of Clauses 1.7 and 15.7, the general partner, operator, manager or adviser of any Investor, or any other person nominated by that Investor to act on its behalf, shall, at the discretion of the relevant Investor, be entitled to enforce all rights and benefits of such Investor under this Agreement at all times as if a Party to this Agreement. 15.22 Save as expressly set out in Clauses 1.7, 10, 15.7, 15.20, 15.21, and 15.22, no provision of this Agreement is intended to benefit or be enforceable by any third party pursuant to the Contracts (Rights of Third Parties) Act 1999, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act. Notwithstanding any benefits or rights conferred by this Agreement on any third party by virtue of the Contracts (Rights of Third Parties) Act 1999, the Parties to this Agreement may vary, terminate or rescind this Agreement on the Investor’s behalf without obtaining the consent of any such third party. Severability 15.23 Each Party acknowledges and agrees that if any provision of this Agreement is held to be invalid or unenforceable but would be valid or enforceable if part of it were deleted then such provision shall apply with such deletions and/or modifications as may be necessary to make them enforceable. Unenforceability 15.24 Each Party acknowledges, agrees and undertakes that it shall not seek any delay or forbearance or refuse to perform or otherwise observe its obligations under this Agreement (or any ancillary agreement) on the basis of a challenge by or on behalf of


 
43 such Party to the validity or enforceability of any provision in this Agreement either as a matter of applicable law or otherwise. Authority in Respect of Restructuring 15.25 In connection with any bona fide Investor led distressed financial restructuring of all or any of member of the Group (a “Restructuring”), each Manager irrevocably undertakes to facilitate, assist and support the Restructuring and not to act (or omit to act) in any way which would or might delay, impede or prevent the implementation of the Restructuring. Without limiting the generality of the foregoing, each Manager irrevocably undertakes to exercise his voting and/or any other rights attaching to the Shares in favour of any amendment, waiver, consent, release, proposal or other action as may be necessary or desirable for the implementation of the Restructuring which does not have an economic effect on the Managers that is disproportionately adverse to the Managers compared to that on the Investor. 16 NOTICES Form of Notice 16.1 Any notice, consent, request, demand, approval or other communication to be given or made under or in connection with this Agreement (each a “Notice” for the purposes of this Clause) shall be in writing and signed by or on behalf of the person giving it. Method of service 16.2 Service of a Notice must be effected by one of the following methods; 16.2.1 by hand to the relevant address set out in Clause 16.4 and shall be deemed served upon delivery if delivered during a Business Day, or at the start of the next Business Day if delivered at any other time; or 16.2.2 by courier or prepaid registered first-class post to the relevant address set out in Clause 16.4 and shall be deemed served at the start of the second Business Day after the date of posting if posted in the same jurisdiction as the recipient; or 16.2.3 by courier or prepaid international airmail to the relevant address set out in Clause 16.4 and shall be deemed served at the start of the fourth Business Day after the date of posting if not posted in the same jurisdiction as the recipient, and in each case, for the convenience of the Parties, a copy of that notice shall be provided by electronic mail to the e-mail addresses specified in Clause 16.4, but for the avoidance of doubt, no such distribution by electronic mail shall be a substitute for the valid methods of Notice specified in this Clause 16.2. 16.3 In Clause 16.2 “during a Business Day” means any time between 9.30am and 5.30pm on a Business Day based on the local time where the recipient of the Notice is located. References to “the start of [a] Business Day” and “the end of [a] Business Day” shall be construed accordingly.


 
44 Address for service 16.4 Notices shall be addressed as follows: 16.4.1 Notices for any Manager shall be addressed or sent to the relevant Manager at the address set out in his Deed of Adherence. 16.4.2 Notices for the Investor shall be sent to the address below: c/o Maples Corporate Services Limited PO Box 309, Ugland House Grand Cayman, KY1-1104 Cayman Islands Attention: Legal Depart. Email: LegalStaff-UK@silverlake.com with copies (which shall not constitute notice) to: c/o Silver Lake Europe LLP Broadbent House, 65 Grosvenor Street, London W1K 3LH Attention: Legal Depart. Email: LegalStaff-UK@silverlake.com and Simpson Thacher & Bartlett LLP Citypoint, One Ropemaker Street London EC2Y 9HU Attention: Clare Gaskell Email: cgaskell@stblaw.com 16.4.3 Notices for the Company shall be sent to the address below: Jeremy Henderson-Ross General Counsel Global Blue SA Route de Crassier 7 1262 Eysins Switzerland with copies (which shall not constitute notice) to: c/o Silver Lake Europe LLP Broadbent House, 65 Grosvenor Street, London W1K 3LH Attention: Legal Depart. Email: LegalStaff-UK@silverlake.com and


 
45 Simpson Thacher & Bartlett LLP Citypoint, One Ropemaker Street London EC2Y 9HU Attention: Clare Gaskell Email: cgaskell@stblaw.com Change of details 16.5 16.5 A Party may change its address for service provided that the new address is within the United Kingdom and that it gives the other Parties not less than 28 days’ prior notice in accordance with this Clause 16. Until the end of such notice period, service on either address shall remain effective. Deemed service 16.6 Notice to a Manager pursuant to this Agreement shall be deemed validly served on all of them if validly served on the Management Representative. 16.7 Each Manager hereby agrees that any legal proceedings may be served on him by delivering a copy of such proceedings to him at the address set out against his name in his Deed of Adherence. 17 CAPACITY Each Party represents to each other Party that it has full power and authority and has obtained all necessary consents to enter into and perform the obligations expressed to be assumed by it under this Agreement (and any other agreement or arrangement to be entered into by it in connection with this Agreement), that the obligations expressed to be assumed by it under this Agreement and each such other agreement are legal, valid and binding and enforceable against it in accordance with their terms and that the execution, delivery and performance by it of this Agreement and each such other agreement and arrangement will not: 17.1 result in a breach of, or constitute a default under, any agreement or arrangement to which it is a Party or by which it is bound or (where not a natural person) under its constitutive documents; or 17.2 result in a breach of any law or order, judgment or decree of any court, governmental agency or regulatory body to which it is a Party or by which it is bound. 18 APPLICABLE LAW AND JURISDICTION 18.1 This agreement and all matters, including any contractual and non-contractual rights and obligations of the Parties arising out of or in connection with it shall be governed by and construed in accordance with the laws of England. 18.2 The Parties irrevocably submit to the exclusive jurisdiction of the Courts of England and Wales in respect of any claim, dispute or difference arising out of or in connection with this Agreement, provided that nothing contained in this Clause 18 shall be taken to have limited the right of the Investor to proceed in the courts of any other competent jurisdiction.


 
46 18.3 Each Party acknowledges and undertakes as follows: 18.3.1 it shall not challenge the validity or enforceability of the restrictions in this Agreement either as a matter of Swiss law or otherwise (“Challenge”); and 18.3.2 in the event of a Challenge, such Party shall indemnify and keep indemnified each other Party against each loss, liability and cost which the Party may incur arising out of or in connection with a Challenge including, without limitation, each loss, liability and cost reasonably incurred as a result of settling or defending a Challenge. 18.4 Each Manager acknowledges and undertakes as follows: 18.4.1 he shall not challenge the validity or enforceability of the restrictions in his Service Agreement as a matter of the governing law of such Service Agreement or otherwise (the “Service Agreement Challenge”); and 18.4.2 in the event of a Service Agreement Challenge, the relevant Manager shall indemnify and keep indemnified each other Party and the relevant Group Company who employs such Manager against each loss, liability and cost which the Party may incur arising out of or in connection with a Service Agreement Challenge including, without limitation, each loss, liability and cost reasonably incurred as a result of settling or defending a Service Agreement Challenge. THIS AGREEMENT has been duly executed and delivered as a deed on the date stated above.


 
47 SCHEDULE 1 THE INSTITUTIONAL INVESTORS (1) (2) (3) (4) Name Address Fax number Address in UK for service of proceedings Silver Lake Partners III Cayman (AIV III), L.P. PO Box 309 Ugland House Grand Cayman KYI-1104 Cayman Islands +44 20 3205 8401 c/o Silver Lake Europe LLP Broadbent House 65 Grovesnor Street London W1K 3JH (attn: Legal Dept) Silver Lake Technology Investors III Cayman, L.P. PO Box 309 Ugland House Grand Cayman KYI-1104 Cayman Islands +44 20 3205 8401 c/o Silver Lake Europe LLP Broadbent House 65 Grovesnor Street London W1K 3JH (attn: Legal Dept) Partners Group Private Equity (Master Fund), LLC c/o Partners Group (Guernsey) Limited P.O. Box 477 Tudor House Le Bordage St Peter Port Guernsey, GY1 6BD +44 1481 730947 c/o Partners Group (UK) Limited Heron Tower 110 Bishopsgate London EC2N 4AY Partners Group Barrier Reef, L.P. c/o Partners Group (Guernsey) Limited P.O. Box 477 Tudor House Le Bordage St Peter Port Guernsey, GY1 6BD +44 1481 730947 c/o Partners Group (UK) Limited Heron Tower 110 Bishopsgate London EC2N 4AY Partners Group Client Access 5 LP Inc. c/o Partners Group (Guernsey) Limited P.O. Box 477 Tudor House Le Bordage St Peter Port Guernsey, GY1 6BD +44 1481 730947 c/o Partners Group (UK) Limited Heron Tower 110 Bishopsgate London EC2N 4AY


 
48 SCHEDULE 2 DEED OF ADHERENCE THIS DEED is made on [ ] BETWEEN: (1) GLOBAL BLUE HOLDING LP (“Holdco”); (2) SL GLOBETROTTER LP (“Silver Lake”); (3) GLOBAL BLUE GROUP HOLDING AG (the “Company”); (4) [[Name and Address/Address of Agent for Service] (the “[Adhering Manager][Acquiror]”);] (5) [[●] (the “Transferor[s]/Existing Investor[s]”);] AND IS SUPPLEMENTAL TO a Management Shareholders Agreement dated [●] 2020 and made between, amongst others, (1) Holdco, (2) Silver Lake; and (3) the Company, as from time to time amended, varied, novated or supplemented (the “Principal Agreement”). WHEREAS: [The Adhering Manager is the holder of certain GB Manco Securities and is a party to the Investment Agreement and it is intended that he shall acquire GB Topco Shares pursuant to the Reorganisation and Shares (the “Relevant Shares”) pursuant to the Transaction, subject to the Adhering Manager entering into this Deed.] [The Transferor[s] intend[s] to transfer to the Acquiror Shares (the “Relevant Shares”) subject to the Acquiror entering into this Deed.] IT IS AGREED as follows: 1. Unless the context requires otherwise, words and expressions defined in the Principal Agreement shall have the same meaning when used in this Deed. 2. The [Adhering Manager][Acquiror] hereby undertakes to the Continuing Parties to comply with the provisions of, and to perform all the obligations in, the Principal Agreement of [a] [an] [Manager] [Investor] so far as they may remain to be observed and performed and the [Adhering Manager][Acquiror] shall become a party to the Principal Agreement as if the [Adhering Manager][Acquiror] were named in the Principal Agreement as [a] [an] [Manager] [Investor] [holding the Relevant Shares [in place of] [in addition to] [the Transferor[s]] [the Existing Investor[s]]]. 3. Holdco, Silver Lake and the Company undertake to the [Adhering Manager][Acquiror] to comply with the provisions of, and to perform all their respective obligations as provided in, the Principal Agreement so far as they remain to be observed and performed. 4. [This paragraph is only to be used in the case of an Adhering Manager who it has been agreed may elect to receive a higher minimum proportion of cash in the Transaction.] [The Adhering Manager shall be entitled to receive up to [•] per cent of his


 
49 Consideration as Cash Consideration with a corresponding pro rata reduction in his Stock Consideration and Convertible Preferred Shares Value to be received. Such right shall be exercised on the Adhering Manager’s behalf by the Management Representative. If the Adhering Manager elects to exercise his right pursuant to the preceding sentence, he shall not be entitled to sell Shares in a Sell-Down or Catch-up Sale, or to participate in a hedging transaction pursuant to Clause 6 of the Principal Agreement, unless and until the SL Investor’s Liquidity Proportion is greater than the Adhering Managers’ Liquidity Proportion.] 5. [This paragraph is only to be used in the case of an Acquiror who is receiving all (but not some only) Shares from the Transferor[s].] [The Continuing Parties agree to accept the liability of the Acquiror under the Principal Agreement and, from today, the Continuing Parties release and discharge the Transferor[s] from all the provisions of, and all claims and demands in respect of, the Principal Agreement in respect of the Shares transferred to the Acquiror, provided that nothing in this paragraph shall prejudice any prior rights and remedies accruing to any party or in any way exclude or limit the liability of the Transferor[s] or the Continuing Parties in respect of Clauses 9 (Protection of Goodwill), 11 (Confidentiality) and 12 (Announcements).] 6. [This paragraph 6 is only to be used for the Adhering Managers subject to Swiss tax laws.] [In the event that the Adhering Manager has received a final decision from an applicable Tax Authority (a “Tax Agreement”) that any consideration (irrespective of its form) that such Adhering Manager has received as a result of the acquisition, holding or disposal of Relevant Securities pursuant to the Reorganisation (the “Reorganisation Consideration”) should be treated as employment income rather than a capital gain (as reflected in the Adhering Manager’s relevant tax filing), the Company agrees that if the Cash Consideration received by the Adhering Manager in the Transaction is not sufficient to pay any Tax owed by such Adhering Manager as a result of the Tax Agreement, subject to the Adhering Manager complying with his obligations in paragraphs 6.1 and 6.2, the Registration Rights Agreement and Applicable Law and notwithstanding the transfer restrictions in Clause 5 (Transfers of Shares) of the Principal Agreement, such Adhering Manager shall be entitled to sell in the market such number of his Shares as is necessary to pay such Tax owed by the Adhering Manager up to a maximum Liquidity Proportion of (a) 50%, if his blended average Tax rate that is applied on the Reorganisation Consideration is greater than 30%; or (b) 40% if his blended average Tax rate that is applied on the Reorganisation Consideration is less than 30% but greater than 20%; provided that any such sale shall be arranged and executed in all respects by the Company in consultation with the Board as part of a single sale of Shares by all Managers that have executed a Deed of Adherence containing this paragraph 6 and elect to exercise their rights hereunder.] 6.1. [This paragraph 6.1 and the following paragraph 6.2 shall apply unless and until the Adhering Manager receives a Tax Agreement. The Adhering Manager shall consult with the Company in relation to any correspondence received from an applicable Tax Authority relating to the acquisition, holding or disposal of Relevant Securities pursuant to the Reorganisation and shall take reasonable account of the views of the Company before responding to any such correspondence. The Adhering Manager shall not make any admission or enter into settlement with any such Tax Authority in relation to any matter that might give rise to a Claim without the prior written consent of the Company. The Adhering Manager shall take such action as the Company may reasonably request


 
50 to avoid, dispute, defend, resist, appeal, compromise or contest any matter that might give rise to a Claim. 6.2. To the extent permitted by the applicable Tax Authority, the Company shall be entitled in its absolute discretion, by notice in writing to the Adhering Manager, to take such action as it shall deem necessary to avoid, dispute, defend, resist, appeal, compromise or contest any matter that might give rise to a Claim in the name of and on behalf of such Adhering Manager and to have the conduct of any related proceedings, negotiations or appeals, provided in each case that it keeps such Adhering Manager informed of the progress of such proceedings, negotiations or appeals and provides such Adhering Manager with copies of all relevant documents and such other relevant information in its possession as is reasonably requested by such Adhering Manager (except any legally privileged information).] 7. [Paragraph 7 is only to be used for Jacques Stern, Loic Jenouvrier and Jeremy Henderson-Ross. The Parties agree that notwithstanding Clause 7 of the Principal Agreement: 7.1. [in the case of Jacques Stern, Loic Jenouvrier and Jeremy Henderson-Ross,] if the Adhering Manager submits his resignation within 6 months of Closing, he shall be deemed a Bad Leaver regardless of the circumstances surrounding his ceasing to be an employee and/or director of a Group Company; and 7.2. [in the case of Jacques Stern only,] notwithstanding Paragraph 7.1, the Adhering Manager may submit his resignation at any time and be considered a Good Leaver if the chairman of the Company either (in a manner that is more than de minimis or incidental): (i) fails to adequately respect the Governance Principles or (ii) engages with clients (other than where the engagement is initiated for purposes not related to the Group’s business relationship with such client), acquisition targets, employees (other than the normal course updates with the CFO or the GC) or the media (other than broad, non-Group focused engagements where the Chairman is responding to a question about the Group), without having been requested to do so by the Adhering Manager; and such activity is not remedied (if capable of being remedied) within 30 calendar days of the Board being informed in writing by the Group CEO of such conduct. “Governance Principles” means the duties of the chairman and chief executive officer, respectively, of the Company as set out in Clauses 4.9 and 5.1 of the Organizational Regulations (agreed form as attached to the Merger Agreement) of the Board of Directors]. 7.3. If the Adhering Manager is a Bad Leaver, the amount payable for the Transfer Shares shall be: (a) for 662/3% of the Transfer Shares, the lower of: (i) Fair Value; and (ii) the value of the Transfer Shares by reference to the Stock Consideration Value in Euros; and (b) for the remaining 331/3% of the Transfer Shares, the lower of: (i) Fair Value; and


 
51 (ii) the Cost per Share.] 8. The Parties agree that, save as hereby provided, all the provisions of the Principal Agreement shall remain in full force and effect. 9. The provisions of Clauses 18 (Applicable law and jurisdiction) and 15.9 (Counterparts) of the Principal Agreement shall apply to this Deed, mutatis mutandis. THIS DEED has been duly executed as a deed on the date stated above.


 
EXECUTED AND DELIVERED AS A DEED by the Parties on the date first stated above. Executed as a DEED by GLOBAL BLUE HOLDING LP acting by its general partner SL GLOBETROTTER GP, LTD. By: Name: Joseph Osnoss Title: Director Executed as a DEED by JACQUES STERN in his capacity as Management Representative By: Name: Title: Title: Address: F,._V\"°'� r\� fi\ Executed as a DEED by GLOBAL BLUE GROUP HOLDING AG By: Name: Joseph Osnoss Title: Director Executed as a DEED by SL GLOBETROTTER L.P. acting by its general partner SL GLOBETROITER GP, L TD. By: Name: Joseph Osnoss Title: Director /s/ Joseph Osnoss /s/ Joseph Osnoss /s/ Joseph Osnoss Name: Jacques Stern /s/ Jacques Stern /s/ Françoise Marchal


 
Amendment Letter - D&O Claims (28 June 2022).docx Confidential PRIVATE AND CONFIDENTIAL 28th June 2022 From: Global Blue Group Holding AG (the Borrower) To: SL Globetrotter, L.P. and Global Blue Holding L.P. (together, the Lenders) Dear Sirs Project Globetrotter - Liquidity Loan Amendment Letter 1 Introduction 1.1 Reference is made to the loan agreement originally dated 30 September 2020 (as amended and restated on 22 November 2021 and amended on 29 March 2022) between Global Blue Group Holding AG as borrower and the Lenders (the Loan Agreement). 1.2 Unless otherwise defined herein, terms defined in the Loan Agreement shall have the same meaning when used in this letter. In addition: Effective Date means the date on which this letter is countersigned by SL Globetrotter, L.P. 1.3 The Borrower and SL Globetrotter, L.P. (in its capacity as a Lender constituting the Majority Lenders) are entering into this letter to amend the Loan Agreement in accordance with Clause 12 (Amendments) of the Loan Agreement. 2 Amendment Request 2.1 The Borrower hereby requests the consent of the Lenders to: (a) delete the definition of “Availability Period” in its entirety and replace it with the following: “Availability Period means (a) for all commitments other than the Reserved Commitments, the period from (but excluding) the Closing Date until (and including) 8 July 2022 and (b) for the Reserved Commitments, the Termination Date.”; (b) include the following definition in alphabetical order in Clause 1.1: “Reserved Commitments means commitments of the Lenders in an aggregate amount equal to $10,000,000.”; and (c) include the following new paragraph (g) in Clause 3:


 
2 Amendment Letter - D&O Claims (28 June 2022).docx “Notwithstanding any other term of this Agreement: (i) the Reserved Commitments may be utilised to finance any amounts payable by the Company in connection with any director or officer liability claims (the Reserved Purposes) subject to the conditions set out in Clause 4 and this paragraph (g) and may not be utilised for any other purpose; (ii) an Additional Loan may be borrowed by the Company for the Reserved Purposes in excess of the two Loans specified in paragraph (c) above; (iii) the “Board Approval” required under paragraph (c) of Clause 4 shall be an approval of the relevant Loan for the Reserved Purposes by the majority of the Board (excluding for such purpose any vote of any director of the Board that is a representative of the Lenders); (iv) the Company may only utilise any Reserved Commitments to finance any amount of any director or officer liability claim to the extent that, pro forma for the payment of such amount of that claim without the utilisation of the Reserved Commitments, the Group would have Liquidity of less than €60,000,000; (v) the Reserved Commitments will be immediately cancelled on dollar for dollar basis in amount equal to any director and officer liability insurance obtained by the Company; and (vi) the Company shall use reasonable endeavours to obtain director and officer liability insurance.” (the Proposed Amendments). 4 Consent 4.1 Pursuant to Clause 12 (Amendments) of the Loan Agreement, the Borrower hereby requests that SL Globetrotter, L.P. (in its capacity as a Lender constituting the Majority Lenders), countersigns this letter and returns it to the Company thereby confirming: (a) each Lender’s irrevocable and unconditional consent to, and approval of, the Proposed Amendment; and (b) each Lender’s acknowledgement and confirmation that the Proposed Amendment shall take effect on the Effective Date. 4 Reservation of Rights Except as varied by the terms of this letter, the Loan Agreement will remain in full force and effect and, from the Effective Date, any reference in the Loan Agreement or to any provision of the Loan Agreement will be construed as a reference to the Loan Agreement or that provision, as amended by this letter. 5 Miscellaneous


 
3 Amendment Letter - D&O Claims (28 June 2022).docx 5.1 This letter may be executed in any number of copies which taken together shall constitute the same agreement. 5.2 Any person who is not a party to this letter has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce or to enjoy the benefit or any of its terms. 5.3 The provisions of Clause 18 (Governing Law) of the Loan Agreement shall apply to this letter mutatis mutandis. Yours faithfully /s/ Jacques Stern GLOBAL BLUE GROUP HOLDING AG Name: Jacques Stern Title: CEO


 
4 Amendment Letter - D&O Claims (28 June 2022).docx ACCEPTED AND AGREED: SL GLOBETROTTER, L.P. in its capacity as a Lender constituting the Majority Lenders By: SL Globetrotter GP, Ltd., its general partner By: /s/ Joe Osnoss Name: Joe Osnoss Title: Director


 


 


 


 
Executed as a DEED by GLOBAL BLUE SA By: Name: By: Witness signature: Name: Title: Cf O Address: Jeremy Henderson-Ross /s/ Jeremy Henderson-Ross Executed as a DEED by JACQUES STERN Jacques Stern /s/ Jacques Stern /s/ Françoise Marchal Name: Françoise Marchal Title: PA


 
Exhibit 8.1 The significant subsidiaries of the Company are listed below. Company Country of Incorporation Currency Select Pty Limited Australia Global Blue Acquisition BV. The Netherlands Global Blue Currency Choice Singapore Pte Ltd Singapore Global Blue Deutschland GmbH Germany Global Blue Espana SA Spain Global Blue France France Global Blue Group AG Switzerland Global Blue Holding B.V. The Netherlands Global Blue Holding Limited Cayman Islands Global Blue Holland BV The Netherlands Global Blue Italia S.r.l Italy Global Blue SA Switzerland Global Blue Service AB Sweden Global Blue Service Company Austria GmbH Austria Global Blue Singapore Pte Ltd Singapore Global Blue TFS Japan Co Ltd Japan