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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON D.C. 20549
 ____________________________________ 
FORM 10-Q
____________________________________ 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2020
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                  to                 
Commission file number 001-39221
____________________________________ 
OTIS WORLDWIDE CORPORATION
(Exact name of registrant as specified in its charter)
____________________________________ 
Delaware   83-3789412
(State or other jurisdiction of incorporation) (I.R.S. Employer Identification No.)
One Carrier Place, Farmington, Connecticut 06032
(Address of principal executive offices, including zip code)

(860) 233-6847
(Registrant's telephone number, including area code)
____________________________________ 
Securities registered pursuant to Section 12(b) of the Act:
Title of each class Trading Symbol(s) Name of each exchange
on which registered
Common Stock ($0.01 par value) OTIS New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  ý.    No  ¨.
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  ý.    No  ¨.
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large Accelerated Filer ý Accelerated Filer ¨
Non-accelerated Filer ¨ Smaller Reporting Company
Emerging Growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.   ¨
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Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  .    No  ý.

At June 30, 2020 there were 433,079,455 shares of Common Stock outstanding.
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OTIS WORLDWIDE CORPORATION
CONTENTS OF QUARTERLY REPORT ON FORM 10-Q
Quarter Ended June 30, 2020
 
  Page
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Otis Worldwide Corporation and its subsidiaries' names, abbreviations thereof, logos, and product and service designators are all either the registered or unregistered trademarks or tradenames of Otis Worldwide Corporation and its subsidiaries. Names, abbreviations of names, logos, and products and service designators of other companies are either the registered or unregistered trademarks or tradenames of their respective owners. As used herein, the terms "we," "us," "our," " the Company" "the Business," or "Otis," unless the context otherwise requires, mean Otis Worldwide Corporation and its subsidiaries. References to internet websites in this Form 10-Q are provided for convenience only. Information available through these websites is not incorporated by reference into this Form 10-Q.
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PART I – FINANCIAL INFORMATION

Item 1. Financial Statements
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OTIS WORLDWIDE CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited) 
  Quarter Ended June 30,
(dollars in millions, except per share amounts) 2020 2019
Net sales:
Product sales $ 1,294    $ 1,500   
Service sales 1,735    1,851   
3,029    3,351   
Costs and expenses:
Cost of products sold 1,072    1,209   
Cost of services sold 1,066    1,158   
Research and development 37    40   
Selling, general and administrative 441    444   
2,616    2,851   
Other income (expense), net   (19)  
Operating profit 416    481   
Non-service pension cost (benefit)   (11)  
Interest expense (income), net 41    (3)  
Income from operations before income taxes 374    495   
Income tax expense 109    143   
Net income 265    352   
Less: Noncontrolling interest in subsidiaries' earnings 41    44   
Net income attributable to common shareholders $ 224    $ 308   
Earnings Per Share of Common Stock - Basic:
Net income attributable to common shareholders $ 0.52    $ 0.71   
Earnings Per Share of Common Stock - Diluted:
Net income attributable to common shareholders $ 0.52    $ 0.71   
See accompanying Notes to Condensed Consolidated Financial Statements

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OTIS WORLDWIDE CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited) 
  Six Months Ended June 30,
(dollars in millions, except per share amounts) 2020 2019
Net sales:
Product sales $ 2,417    $ 2,771   
Service sales 3,578    3,681   
5,995    6,452   
Costs and expenses:
Cost of products sold 1,986    2,269   
Cost of services sold 2,221    2,298   
Research and development 75    79   
Selling, general and administrative 906    885   
5,188    5,531   
Other expense, net (62)   (25)  
Operating profit 745    896   
Non-service pension benefit (2)   (22)  
Interest expense (income), net 46    (2)  
Income before income taxes 701    920   
Income tax expense 234    268   
Net income 467    652   
Less: Noncontrolling interest in subsidiaries' earnings 78    71   
Net income attributable to common shareholders $ 389    $ 581   
Earnings Per Share of Common Stock - Basic:
Net income attributable to common shareholders $ 0.90    $ 1.34   
Earnings Per Share of Common Stock - Diluted:
Net income attributable to common shareholders $ 0.90    $ 1.34   

See accompanying Notes to Condensed Consolidated Financial Statements
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OTIS WORLDWIDE CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Unaudited)

Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Net income 265    352    467    652   
Other comprehensive income (loss), net of tax:
Foreign currency translation adjustments 38    (40)   (84)   (5)  
Pension and postretirement benefit plan adjustments       (19)  
Change in unrealized cash flow hedging (12)   (2)   (1)   (2)  
Other comprehensive income (loss), net of tax 29    (39)   (81)   (26)  
Comprehensive income 294    313    386    626   
Less: Comprehensive income attributable to noncontrolling interest (51)   (45)   (82)   (71)  
Comprehensive income attributable to common shareholders $ 243    $ 268    $ 304    $ 555   

See accompanying Notes to Condensed Consolidated Financial Statements
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OTIS WORLDWIDE CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited)
(amounts in millions, except per share amounts) June 30, 2020 December 31, 2019
Assets
Cash and cash equivalents $ 1,912    $ 1,446   
Accounts receivable (net of allowance for expected credit losses of $140 and $83)
2,865    2,861   
Contract assets, current 484    529   
Inventories, net 629    571   
Other assets, current 502    251   
Total Current Assets 6,392    5,658   
Future income tax benefits 427    373   
Fixed assets 1,828    1,803   
Less: Accumulated depreciation (1,124)   (1,082)  
Fixed assets, net 704    721   
Operating lease right-of-use assets 530    535   
Intangible assets, net 458    490   
Goodwill 1,639    1,647   
Other assets 291    263   
Total Assets $ 10,441    $ 9,687   
Liabilities and (Deficit) Equity
Short-term borrowings $ 33    $ 34   
Accounts payable 1,349    1,331   
Accrued liabilities 1,917    1,739   
Contract liabilities, current 2,463    2,270   
Total Current Liabilities 5,762    5,374   
Long-term debt 6,260     
Future pension and postretirement benefit obligations 589    590   
Operating lease liabilities 377    386   
Future income tax obligations 439    695   
Other long-term liabilities 590    311   
Total Liabilities 14,017    7,361   
Commitments and contingent liabilities (Note 17)
Redeemable noncontrolling interest 96    95   
Shareholders' (Deficit) Equity:
Preferred Stock, $0.01 par value, 125 shares authorized; None issued or outstanding
—    —   
Common Stock, $0.01 par value, 2,000 shares authorized; 433.1 shares issued and outstanding
  —   
Additional paid-in capital 15    —   
Accumulated deficit (3,418)   —   
UTC Net Investment —    2,458   
Accumulated other comprehensive loss (843)   (758)  
Total Shareholders' (Deficit) Equity (4,242)   1,700   
Noncontrolling interest 570    531   
Total (Deficit) Equity (3,672)   2,231   
Total Liabilities and (Deficit) Equity $ 10,441    $ 9,687   
See accompanying Notes to Condensed Consolidated Financial Statements
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OTIS WORLDWIDE CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
(Unaudited)
Common Stock Additional Paid-In Capital Accumulated Deficit UTC Net (Deficit) Investment Accumulated Other Comprehensive (Loss) Total Shareholders'
(Deficit) Equity
Noncontrolling Interest Total (Deficit) Equity Redeemable Noncontrolling Interest
(amounts in millions) Shares Amount
Quarter Ended June 30, 2020
Balance April 1, 2020 —    $ —    $ —    $ —    $ (3,959)   $ (862)   $ (4,821)   $ 537    $ (4,284)   $ 95   
Net transfers from UTC and Separation-related transactions —    —    —    —    407    —    407    —    407    —   
Issuance of common stock and reclassification of deficit 433      —    (3,556)   3,552    —    —    —    —    —   
Net income —    —    —    224    —    —    224    41    265    —   
Stock-based compensation —    —    15    —    —    —    15    —    15    —   
Other comprehensive income (loss), net of tax —    —    —    —    —    19    19    11    30    (1)  
Cash dividends declared ($0.20 per common share)
—    —    —    (87)   —    —    (87)   —    (87)   —   
Dividends attributable to noncontrolling interest —    —    —    —    —    —    —    (18)   (18)   —   
Acquisition, disposal and other changes in noncontrolling interest —    —    —      —    —      (1)     —   
Changes in redeemable noncontrolling interest redemption value —    —    —    (3)   —    —    (3)   —    (3)    
Balance at June 30, 2020 433    $   $ 15    $ (3,418)   $ —    $ (843)   $ (4,242)   $ 570    $ (3,672)   $ 96   
Quarter Ended June 30, 2019
Balance April 1, 2019 —    $ —    $ —    $ —    $ 2,252    $ (694)   $ 1,558    $ 542    $ 2,100    $ 109   
Net transfers to UTC —    —    —    —    (15)   —    (15)   —    (15)   —   
Net income —    —    —    —    308    —    308    44    352    —   
Redeemable noncontrolling interest in subsidiaries' earnings —    —    —    —    —    —    —        (3)  
Other comprehensive (loss) income, net of tax —    —    —    —    —    (40)   (40)     (39)   —   
Purchase of subsidiary shares from noncontrolling interest —    —    —    —    —    —    —    (1)   (1)   —   
Dividends attributable to noncontrolling interest —    —    —    —    —    —    —    (76)   (76)   —   
Changes in redeemable noncontrolling interest redemption value —    —    —    —    —    —    —    —    —     
Balance at June 30, 2019 —    $ —    $ —    $ —    $ 2,545    $ (734)   $ 1,811    $ 513    $ 2,324    $ 109   

See accompanying Notes to Condensed Consolidated Financial Statements
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Table of Contents
OTIS WORLDWIDE CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
(Unaudited)
Common Stock Additional Paid-In Capital Accumulated Deficit UTC Net Investment (Deficit) Accumulated Other Comprehensive (Loss) Total Shareholders'
(Deficit) Equity
Noncontrolling Interest Total (Deficit) Equity Redeemable Noncontrolling Interest
(amounts in millions) Shares Amount
Six Months Ended June 30, 2020
Balance January 1, 2020 —    $ —    $ —    $ —    $ 2,458    $ (758)   $ 1,700    $ 531    $ 2,231    $ 95   
Net transfers to UTC and Separation-related transactions —    —    —    —    (6,150)   —    (6,150)   —    (6,150)   —   
Issuance of common stock and reclassification of deficit 433      —    (3,556)   3,552    —    —    —    —    —   
Net income —    —    —    224    165    —    389    78    467    —   
Stock-based compensation —    —    15    —    —    —    15    —    15    —   
Other comprehensive (loss) income, net of tax —    —    —    —    —    (85)   (85)     (78)   (3)  
Cash dividends declared ($0.20 per common share)
—    —    —    (87)   —    —    (87)   —    (87)   —   
Dividends attributable to noncontrolling interest —    —    —    —    —    —    —    (39)   (39)   —   
Acquisition, disposal and other changes in noncontrolling interest —    —    —      —    —      (7)   (3)   —   
Changes in redeemable noncontrolling interest redemption value —    —    —    (3)   —    —    (3)   —    (3)    
Adoption of credit loss standard, net of tax (Note 6) —    —    —    —    (25)   —    (25)   —    (25)   —   
Balance at June 30, 2020 433    $   $ 15    $ (3,418)   $ —    $ (843)   $ (4,242)   $ 570    $ (3,672)   $ 96   
Six Months Ended June 30, 2019
Balance January 1, 2019 —    $ —    $ —    $ —    2,277    $ (708)   $ 1,569    $ 537    $ 2,106    $ 109   
Net transfers to UTC —    —    —    —    (313)   —    (313)   —    (313)   —   
Net income —    —    —    —    581    —    581    71    652    —   
Redeemable noncontrolling interest in subsidiaries' earnings —    —    —    —    —    —    —        (6)  
Other comprehensive (loss) income, net of tax —    —    —    —    —    (26)   (26)     (24)   (2)  
Purchase of subsidiary shares from noncontrolling interest —    —    —    —    —    —    —    (1)   (1)   —   
Dividends attributable to noncontrolling interest —    —    —    —    —    —    —    (106)   (106)   —   
Acquisition, disposal and other changes in noncontrolling interest —    —    —    —    —    —    —        —   
Changes in redeemable noncontrolling interest redemption value —    —    —    —    —    —    —    —    —     
Balance at June 30, 2019 —    $ —    $ —    $ —    $ 2,545    $ (734)   $ 1,811    $ 513    $ 2,324    $ 109   

See accompanying Notes to Condensed Consolidated Financial Statements
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Table of Contents
OTIS WORLDWIDE CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
  Six Months Ended June 30,
(dollars in millions) 2020 2019
Operating Activities:
Net income $ 467    $ 652   
Adjustments to reconcile net income to net cash flows provided by operating activities, net of acquisitions:
Depreciation and amortization 92    91   
Deferred income tax benefit (21)   (5)  
Stock compensation cost 27    16   
Loss on fixed asset impairment 55    —   
Loss on business held-for-sale 19
Change in:
Accounts receivable, net (59)   (94)  
Contract assets and liabilities, current 266    77   
Inventories, net (71)   24   
Other assets, current (67)   25   
Accounts payable and accrued liabilities 79    (156)  
Pension contributions (20)   (18)  
Other operating activities, net 75    20   
Net cash flows provided by operating activities 823    651   
Investing Activities:
Capital expenditures (75)   (63)  
Investments in businesses, net of cash acquired (Note 8) (16)   (32)  
Investments in equity securities (51)   —   
Other investing activities, net —     
Net cash flows used in investing activities (142)   (92)  
Financing Activities:
Proceeds from issuance of long-term debt 6,300    —   
Payment of long-term debt issuance costs (43)   —   
Increase in short-term borrowings, net   16   
Net transfers to UTC (6,330)   (330)  
Dividends paid on Common Stock (87)   —   
Dividends paid to noncontrolling interest (43)   (55)  
Other financing activities, net 22    16   
Net cash flows used in financing activities (180)   (353)  
Effect of foreign exchange rate changes on cash and cash equivalents (33)    
Net increase in cash and cash equivalents 468    210   
Cash, cash equivalents and restricted cash, beginning of year 1,459    1,346   
Cash, cash equivalents and restricted cash, end of period 1,927    1,556   
Less: Restricted cash 15    14   
Cash and cash equivalents, end of period $ 1,912    $ 1,542   

See accompanying Notes to Condensed Consolidated Financial Statements
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Table of Contents
OTIS WORLDWIDE CORPORATION

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

The Condensed Consolidated Financial Statements at June 30, 2020 and for the quarters and six months ended June 30, 2020 and 2019 are unaudited, but in the opinion of management include all adjustments (consisting only of normal recurring adjustments) necessary for a fair statement of the results for the interim periods. The Condensed Consolidated Balance Sheet at December 31, 2019 was derived from audited financial statements, but does not include all disclosures required by generally accepted accounting principles ("GAAP") in the United States. The results reported in these Condensed Consolidated Financial Statements should not necessarily be taken as indicative of results that may be expected for the entire year. The financial information included herein should be read in conjunction with the financial statements and notes in our registration statement on Form 10 (File No. 001-39221), initially filed with the Securities and Exchange Commission (“SEC”) on February 7, 2020, as amended by Amendment No. 1 filed on March 11, 2020 ("Form 10").

Note 1: Description of Business and Separation from United Technologies Corporation

Otis (as defined below) is the world’s largest elevator and escalator manufacturing, installation and service company. Our operations are classified into two segments: New Equipment and Service. Through the New Equipment segment, we design, manufacture, sell and install a wide range of passenger and freight elevators as well as escalators and moving walkways for residential and commercial building and infrastructure projects. The Service segment provides maintenance and repair services for both our products and those of other manufacturers, and provides modernization services to upgrade elevators and escalators.

On November 26, 2018, United Technologies Corporation, subsequently renamed to Raytheon Technologies Corporation on April 3, 2020 ("UTC"), announced its intention to spin-off its Otis reportable segment into a separate publicly-traded company (the "Separation"). On April 3, 2020, the Company became an independent publicly-traded company through a pro-rata distribution of 0.5 shares of Otis common stock for every share of UTC common stock held at the close of business on the record date of March 19, 2020 (the "Distribution"). Otis began to trade as a separate public company (New York Stock Exchange ("NYSE"): OTIS) on April 3, 2020.

Unless the context otherwise requires, references to "Otis", "we", "us", "our" and "the Company" refer to (i) Otis Worldwide Corporation's business (the "Business") prior to the Separation and (ii) Otis Worldwide Corporation and its subsidiaries following the Separation, as applicable.

The Separation was completed pursuant to a Separation and Distribution Agreement ("Separation Agreement") and other agreements with UTC related to the Separation, including but not limited to a transition services agreement (the "Transition Service Agreement" or "TSA"), a tax matters agreement (the "Tax Matters Agreement" or "TMA"), an employee matter agreement (the "Employee Matters Agreement" or "EMA") and an intellectual property agreement (the "Intellectual Property Agreement"). For further discussion on these agreements, see Note 5.

Note 2: Basis of Presentation

Prior to the Separation on April 3, 2020, our historical financial statements were prepared on a standalone combined basis and were derived from the consolidated financial statements and accounting records of UTC. For the period subsequent to April 3, 2020, our financial statements are presented on a consolidated basis as the Company became a standalone public company (collectively, the financial statements for all periods presented, including the historical results of the Company prior to April 3, 2020, are now referred to as "Condensed Consolidated Financial Statements" to reflect this change). They have been prepared in accordance with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X and accordingly, certain information and footnote disclosures normally included in annual financial statements prepared in accordance with GAAP have been omitted.

Prior to the Separation on April 3, 2020, the Condensed Consolidated Statements of Operations included all revenues and costs directly attributable to Otis, including costs for facilities, functions and services used by Otis. Costs for certain functions and services performed by centralized UTC organizations were directly charged to Otis based on specific identification when possible or based on a reasonable allocation driver such as net sales, headcount, usage or other allocation methods. All charges and allocations for facilities, functions and services performed by UTC organizations have been deemed settled in cash by Otis to UTC in the period in which the cost was recorded on the Condensed Consolidated Statements of Operations. Current and
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deferred income taxes were determined based on the standalone results of Otis. However, because the Company was included in UTC’s tax group in certain jurisdictions, the Company's actual tax balances may differ from those reported. The Company's portion of its domestic income taxes and certain income taxes for jurisdictions outside the United States are deemed to have been settled in the period the related tax expense was recorded prior to the Separation.

All significant intracompany accounts and transactions within the Company have been eliminated in the preparation of the Condensed Consolidated Financial Statements. Prior to the Separation, the Condensed Consolidated Financial Statements of the Company include assets and liabilities that have been determined to be specifically or otherwise attributable to the Company.

Risks and Uncertainties. In March 2020, the World Health Organization declared the outbreak of the novel strain of coronavirus ("COVID-19"), a global pandemic and recommended a number of restrictive measures to contain the spread. Many governments in the regions where we generate the majority of our revenue have adopted such policies, including social distancing and restrictions on businesses deemed non-essential. The Company continues to closely monitor the impact of the COVID-19 pandemic and manage the effects on its business globally as the situation continues to evolve. It is difficult to estimate at this time the duration and extent of the impact of the pandemic on the Company, financial position, cash flow and results of operations. The results of our operations and overall financial performance were impacted during the quarter ended and six months ended June 30, 2020.

Due to existing conditions and uncertainty, the Company believes that COVID-19 will have an impact on its business, cash flow and results of operations for the three months ended September 30, 2020 and likely at least for the remainder of the year ending December 31, 2020. The extent of the impact will depend largely on future developments, which are highly uncertain, including the emergence of additional information concerning the severity and/or potential resurgence of the outbreak, timing, efficacy and availability of a vaccine, actions taken by government authorities to further contain the outbreak or address its impact and its longer-term impacts on the global economy, among other factors.

Use of Estimates. We assessed certain accounting matters that generally require consideration of forecasted financial information in the context of the information reasonably available to us and the unknown future impacts of COVID-19 at June 30, 2020 and through the date of this report. The accounting matters assessed included, but were not limited to, our allowance for credit losses, the carrying value of our goodwill and other long-lived assets, financial assets and revenue recognition. While there was not a material impact to our Condensed Consolidated Financial Statements as of and for the quarter and six months ended June 30, 2020 resulting from our assessments of these matters, future assessment of our current expectations at that time of the magnitude and duration of COVID-19, as well as other factors, could result in material impacts to our Condensed Consolidated Financial Statements in future reporting periods.

Note 3: Earnings per Share
On April, 3, 2020, the date of consummation of the Separation, 433,079,455 shares of the Company's common stock, par value $0.01 per share, were distributed to UTC shareholders of record as of March 19, 2020. This share amount is being utilized for the calculation of basic and diluted earnings per share for all periods presented prior to the Separation as all common stock was owned by UTC prior to the Separation. For the 2019 quarter and year to date calculations, these shares are treated as issued and outstanding at January 1, 2019 for purposes of calculating historical basic and diluted earnings per share.

Prior to the Separation, Otis employees participated in UTC's equity incentive plans, pursuant to which they were granted stock options, stock appreciation rights, restricted stock units, and performance-based restricted stock units. All awards granted under these plans related to UTC common shares. Upon Separation, outstanding awards held by Otis employees under UTC's equity incentive plans were converted in accordance with the EMA using the conversion ratios set forth in the EMA. Depending on whether the awards held on the Separation date were in an unvested or vested status, Otis employees either received converted awards solely in Otis based shares (unvested status) or a combination of Otis, UTC and Carrier Global Corporation ("Carrier") share based awards (vested status). Former Otis employees, and current and former legacy UTC and Carrier employees, who on the Separation date were holding outstanding UTC awards in a vested status also received a combination of Otis, UTC and Carrier awards post-spin. The conversion methodology used was calculated in accordance with the EMA and with the purpose of maintaining the aggregate intrinsic value of the award immediately after the Separation when compared to the aggregate intrinsic value immediately prior to the Separation. See Note 10, for further detail.
13

For the purpose of the below diluted earnings per share computation, we only included the units associated with the awards that were converted to Otis based shares. These awards were assumed to be outstanding beginning from April 3, 2020, the Separation date.
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions, except per share amounts; shares in millions) 2020 2019 2020 2019
Net income attributable to common shareholders $ 224    $ 308    $ 389    $ 581   
Basic weighted average number of shares outstanding 433.1    433.1    433.1    433.1   
Stock awards and equity units (share equivalent) 1.0    —    0.5    —   
Diluted weighted average number of shares outstanding 434.1    433.1    433.6    433.1   
Earnings Per Share of Common Stock:
Basic: $ 0.52    $ 0.71    $ 0.90    $ 1.34   
Diluted: $ 0.52    $ 0.71    $ 0.90    $ 1.34   


The computation of diluted earnings per share excludes the effect of the potential exercise of stock awards, including stock appreciation rights and stock options, when the average market price of common stock is lower than the exercise price of the related stock awards during the period because the effect would be anti-dilutive. In addition, the computation of diluted earnings per share excludes the effect of the potential exercise of stock awards when the awards' assumed proceeds exceed the average market price of the common shares during the period. For the quarter and six months ended June 30, 2020, there were 9.3 million of anti-dilutive stock awards excluded from the computation.
Note 4: Revenue Recognition

We account for revenue in accordance with Accounting Standards Codification ("ASC") Topic 606: Revenue from Contracts with Customers.

Performance Obligations. The Company's revenue streams include new equipment, maintenance and repair and modernization (including related installation). New equipment, modernization and repair services revenue is typically recognized over time as we are enhancing an asset the customer controls. Maintenance revenue is recognized on a straight-line basis over the life of the maintenance contract.

For new equipment and modernization transactions, equipment and installation are typically procured in a single contract providing the customer with a complete installed elevator or escalator unit. The combination of equipment and installation promises are typically a single performance obligation. For repair services, the customer typically contracts for specific short-term services which form a single performance obligation. For these performance obligations, revenue is recognized over time using costs incurred to date relative to total estimated costs at completion to measure progress.

For maintenance contracts, given the continuous nature of the maintenance services throughout the year, we recognize revenue on maintenance contracts on a straight-line basis which aligns with the cost profile of these services.

Contract Assets and Liabilities. Contract assets reflect revenue recognized in advance of customer billing. Contract liabilities are recognized when a customer pays consideration, or we have a right to receive an amount of unconditional consideration, in advance of the satisfaction of performance obligations under the contract. We typically receive progress payments from our customers as we perform our work over time.

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Total contract assets and contract liabilities at June 30, 2020 and December 31, 2019 are as follows:
(dollars in millions) June 30, 2020 December 31, 2019
Contract assets, current $ 484    $ 529   
Total contract assets 484    529   
Contract liabilities, current 2,463    2,270   
Contract liabilities, noncurrent (included within Other long-term liabilities) 28    18   
Total contract liabilities 2,491    2,288   
Net contract liabilities $ 2,007    $ 1,759   

Contract assets decreased by $45 million during the six months ended June 30, 2020 as a result of the progression of current contracts and timing of billing on customer contracts. Contract liabilities increased by $203 million during the six months ended June 30, 2020 primarily due to contract billings in excess of revenue earned. In the six months ended June 30, 2020 and 2019, we recognized revenue of $1.3 billion and $1.4 billion related to the contract liabilities as of January 1, 2020 and as of January 1, 2019, respectively.

Remaining Performance Obligations ("RPO"). RPO represents the aggregate amount of total contract transaction price that is unsatisfied or partially unsatisfied. As of June 30, 2020, our total RPO was approximately $16.4 billion. Of the total RPO as of June 30, 2020, we expect approximately 90% will be recognized as sales over the following 24 months. On December 31, 2019, we had approximately $16.4 billion of remaining performance obligations, at which time we expected to recognize approximately 91% of these remaining performance obligations as sales in the next 24 months.

Note 5: Related Parties

In connection with the Separation as further described in Note 1, the Company entered into several agreements with UTC and Carrier, including a separation and distribution agreement that sets forth certain agreements with UTC and Carrier regarding the principal actions to be taken in connection with the Separation, including identifying the assets transferred, the liabilities assumed and the contracts transferred to each of UTC, Carrier and Otis as part of the Separation, and when and how these transfers and assumptions occurred. Other agreements that we entered into that govern aspects of our relationship with UTC and Carrier following the Separation include:

Transition Services Agreement. We entered into the TSA under which UTC may provide the Company with certain services and we may provide certain services to UTC for a limited time to help ensure an orderly transition following the Separation.

Tax Matters Agreement. We entered into the TMA with UTC and Carrier that governs the parties’ respective rights, responsibilities and obligations with respect to tax matters (including responsibility for taxes, entitlement to refunds, allocation of tax attributes, preparation of tax returns, control of tax contests and other tax matters). Subject to certain exceptions set forth in the TMA, Otis generally is responsible for federal, state and foreign taxes imposed on a separate return basis on Otis (or any of its subsidiaries) with respect to taxable periods (or portions thereof) that ended on or prior to the date of the Distribution. The TMA provides special rules that allocate responsibility for tax liabilities arising from a failure of the Separation transactions to qualify for tax-free treatment based on the reasons for such failure. The TMA also imposes restrictions on Otis during the two-year period following the Distribution that are intended to prevent certain transactions from failing to qualify as transactions that are generally tax-free.

Employee Matters Agreement and Intellectual Property Agreement. We also entered into the EMA, which allocated among Otis, UTC and Carrier the liabilities and responsibilities relating to employment matters, employee compensation and benefit plans and programs, and other related matters, and intellectual property agreement with UTC and Carrier in connection with the Separation.

Net Transfers from (to) UTC and Separation Transactions. In connection with the Separation, certain assets and liabilities were contributed to the Company by UTC leading up to and at the time of the Separation. During the six months ended June 30, 2020, net liabilities of $43 million were contributed to the Company by UTC, primarily consisting of deferred tax assets and liabilities and fixed assets. Prior to the Separation, these non-cash contributions were recorded as Net transfers to UTC on the
15

Condensed Consolidated Statements of Changes in Equity through UTC Net Investment during the quarter ended March 31, 2020.

Upon Separation, the following were recorded as Net transfers from UTC and Separation-related transactions on the Consolidated Statements of Changes in Equity through UTC Net Investment:

(dollars in millions)
Cash and cash equivalents $ 220   
Taxes and other 187   
Total $ 407   


UTC paid Otis Cash and cash equivalents of $190 million in connection with the Separation Agreement, and approximately $30 million as settlement of related party receivables due from UTC to Otis as a result of a cash overdraft as of March 31, 2020.

Additionally, the Tax Cuts and Jobs Act (the "TCJA") imposed a non-recurring toll charge, paid in installments over an 8-year period, on deemed repatriated earnings of foreign subsidiaries as of December 31, 2017. Under the terms of the TMA, Otis will indemnify UTC for a percentage of the toll charge installment payments due after April 3, 2020. As a result, a portion of Otis' Future income tax obligations corresponding to the toll charge has been reclassified as a contractual indemnity obligation within Other long-term liabilities on the Condensed Consolidated Balance Sheet. The TMA also provides for UTC to indemnify Otis for certain foreign tax obligations as a result of Otis' inclusion in certain foreign consolidated tax returns prior to the Separation. As a result, Otis has reflected this contractual indemnification asset within Other assets, current and the related tax obligations within Accrued liabilities on the Condensed Consolidated Balance Sheet. As a result of the Separation and the provisions of the TMA, Otis' total net tax-related liabilities on April 3, 2020 were reduced by $191 million, comprised of the following impacts to the Condensed Consolidated Balance Sheet:

(dollars in millions) Increase (Decrease)
Assets
Other assets, current $ 167   
Total Current Assets 167   
Future income tax benefits (4)  
Total Assets $ 163   
Liabilities and (Deficit) Equity
Accrued liabilities $ 110   
Total Current Liabilities 110   
Future income tax obligations (377)  
Other long-term liabilities 239   
Total Liabilities (28)  
Total Shareholders' (Deficit) Equity 191   
Total (Deficit) Equity 191   
Total Liabilities and (Deficit) Equity $ 163   


There were also $4 million of Other long-term liabilities recorded upon Separation on the Condensed Consolidated Balance Sheet.

Shared Costs. The Condensed Consolidated Financial Statements have been prepared on a standalone basis for the periods prior to the Separation on April 3, 2020, and for those periods are derived from the consolidated financial statements and accounting records of UTC. Prior to the Separation, the Company had been managed and operated in the normal course of business with other affiliates of UTC. Accordingly, for periods prior to the Separation on April 3, 2020, certain shared costs were allocated to the Company and reflected as expenses in these Condensed Consolidated Financial Statements.

16

Allocated centralized costs were incurred as follows:

Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions)
2020 2019 2020 2019
Allocated centralized costs $ —    $ 19    $ 16    $ 36   


Prior to the Separation, UTC incurred significant corporate costs such as treasury, tax, accounting, human resources, audit, legal, purchasing, information technology and other such services. The costs associated with these services generally included all payroll and benefit costs, as well as overhead costs related to certain functions. All such amounts have been deemed to have been incurred and settled by the Company in the period in which the costs were recorded. These expenses are primarily included in Selling, general and administrative expense on the Condensed Consolidated Statements of Operations. The future results of operations, financial position and cash flows could differ materially from the historical results presented herein. There were no allocated function service expenses and general corporate expenses for the quarter ended June 30, 2020.

Separation Costs. In connection with the Separation as further described in Note 1, we incurred Separation costs as follows:

Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions)
2020 2019 2020 2019
Separation costs $ 21    $   $ 53    $  


We incurred non-recurring Separation costs primarily consisting of employee-related costs, costs to establish certain standalone functions and information technology systems, professional services fees, TSA exit costs and other transaction-related costs to transition to being a standalone public company, which were primarily recorded in Selling, general and administrative expense on the Condensed Consolidated Statements of Operations. Otis incurred non-recurring Separation costs of $19 million and $51 million during the quarter and six months ended June 30, 2020, respectively, which are recorded in Selling, general and administrative expense on the Condensed Consolidated Statements of Operations.

In connection with the Separation, all the unvested UTC equity awards held by Otis employees and outstanding as of the spin date were replaced by Otis equity awards in accordance with the EMA. As a result, a non-recurring true-up to the fair value of these awards was required. In addition, costs associated with retention awards related to Otis employees that were previously recorded by UTC are now recorded by Otis post-spin. This activity resulted in the recording of approximately $2 million non-recurring expense for the quarter and six months ended June 30, 2020, which is recorded in Selling, general and administrative expense on the Condensed Consolidated Statements of Operations.

Additionally, as part of the Separation, Otis entered into the TSA under which UTC may provide Otis with certain services and Otis will provide certain services to UTC for a limited time to help ensure an orderly transition following the Separation. The services we may receive from UTC associated with the TSA run costs include, but are not limited to, information technology services, technical and engineering support, application support for operations and other support services. Otis incurred approximately $12 million of TSA run costs during, that are in addition to the non-recurring Separation costs above, for the quarter and six months ended June 30, 2020, which is recorded in Selling, general and administrative expense on the Condensed Consolidated Statements of Operations.

Cash Management and Financing. Prior to the Separation, the Company participated in UTC's centralized cash management and financing programs. Disbursements were made through centralized accounts payable systems which were operated by UTC. Cash receipts were transferred to centralized accounts, which were also maintained by UTC. As cash was received and disbursed by UTC, it was accounted for by the Company through UTC Net Investment. All short and long-term debt was financed by UTC prior to the issuance of the notes and the term loan in connection with the Separation, and the financing decisions for wholly and majority owned subsidiaries were determined by UTC. The Company's cash that was not included in the centralized cash management and financing programs was classified as Cash and cash equivalents on the Condensed Consolidated Balance Sheets as of December 31, 2019.

Long-Term Debt, Accounts Receivable and Accounts Payable. Certain related party transactions between the Company and UTC have been included within UTC Net Investment on the Condensed Consolidated Balance Sheets in the historical periods presented. The UTC Net Investment includes related party receivables due from UTC and its affiliates of $7.7 billion as of December 31, 2019. The UTC Net Investment includes related party payables due to UTC and its affiliates of $750 million as of December 31, 2019, which primarily related to centralized cash management and financing programs. The UTC Net Investment includes related party debt due to UTC and its affiliates of $100 million as of December 31, 2019. The total effect of
17

the settlement of these related party transactions is reflected as a financing activity on the Condensed Consolidated Statements of Cash Flows.

Guarantees. Prior to the Separation, UTC provided parent guarantees to certain customers or other third parties regarding the product performance obligations of Otis under certain installation and long-term maintenance contracts, as well as parent guarantees on behalf of Otis to guarantee ordinary course of business performance obligations as required by certain Otis customers and banks to support credit facilities to Otis' affiliates. At December 31, 2019, the total outstanding parent guarantees were approximately $1.8 billion and have since been terminated in connection with the Separation.

UTC provided parent guarantees of Otis' long-term debt, which terminated upon Separation.
Note 6: Accounts Receivable, Net

Adoption of Credit Loss Standard

In June 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments. This ASU and its related amendments (collectively, the Credit Loss Standard) modifies the impairment model to utilize an expected loss methodology in place of the incurred loss methodology for financial instruments including trade receivables, contract assets, long term receivables and off-balance sheet credit exposures. The Credit Loss Standard requires consideration of a broader range of information to estimate expected credit losses, including historical information and current conditions through a reasonable forecast period. This ASU requires that the income statement reflect the measurement of credit losses for newly recognized financial assets as well as the expected increase or decrease of expected credit losses that have taken place during the period, which may result in earlier recognition of certain losses. We adopted this standard effective January 1, 2020 utilizing a modified retrospective approach. A cumulative-effect non-cash after-tax adjustment to retained earnings as of January 1, 2020 was recorded in the amount of approximately $25 million.

We are exposed to credit losses primarily through our net sales of products and services to our customers which are recorded as Accounts Receivable, net on the Condensed Consolidated Balance Sheet. We evaluate each customer's ability to pay through assessing customer creditworthiness, historical experience and current economic conditions through a reasonable forecast period. Factors considered in our evaluation of assessing collectability and risk include: underlying value of any collateral or security interests, significant past due balances, historical losses and existing economic conditions including country and political risk. There can be no assurance that actual results will not differ from estimates or that consideration of these factors in the future will not result in an increase or decrease to the allowance for credit losses. We may require collateral or prepayment to mitigate credit risk.

We estimate expected credit losses of financial assets with similar risk characteristics. We determine an asset is impaired when our assessment identifies there is a risk that we will be unable to collect amounts due according to the contractual terms of the agreement. We monitor our ongoing credit exposure through reviews of customer balances against contract terms and due dates, current economic conditions and dispute resolution. Estimated credit losses are written off in the period in which the financial asset is no longer collectible.

Accounts receivable, net consisted of the following at June 30, 2020 and December 31, 2019:

(dollars in millions) June 30, 2020 December 31, 2019
Trade receivables $ 2,788    $ 2,723   
Unbilled receivables 118    108   
Miscellaneous receivables 99    113   
3,005    2,944   
Less: allowance for expected credit losses 1
140    83   
Balance $ 2,865    $ 2,861   

1 Prior to January 1, 2020 allowances for doubtful accounts were recorded when accounts receivable were determined to be uncollectible.

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The changes in allowance for credit losses related to Accounts receivable, net for the six months ended June 30, 2020 are as follows:

(dollars in millions) June 30, 2020
Balance as of January 1 $ 83   
Impact of credit standard adoption 28   
Current period provision for expected credit losses 13   
Write-offs charged against the allowance for expected credit losses (6)  
Other 22   
Balance as of June 30 $ 140   
For the quarter ended June 30, 2020, there was approximately $22 million of previously reserved balances moved into allowance for credit losses. As a result, there was no impact to the Consolidated Statements of Operations for the quarter and six months ended June 30, 2020.
Note 7: Inventories, net
(dollars in millions) June 30, 2020 December 31, 2019
Raw materials and work-in-process $ 117    $ 103   
Finished goods 512    468   
Total $ 629    $ 571   

Raw materials, work-in-process and finished goods are net of valuation reserves of $108 million and $103 million as of June 30, 2020 and December 31, 2019, respectively.

Note 8: Business Acquisitions, Goodwill and Intangible Assets

Business Acquisitions. Our investments in businesses, net of cash acquired, totaled $16 million and $32 million in the six months ended June 30, 2020 and 2019, respectively. The acquisitions consisted of a number of individually immaterial acquisitions in our Service segment. Transaction costs incurred were not considered significant.

In the quarter and six months ended June 30, 2019, Otis recorded a pre-tax loss on the expected sale of a business of $19 million within Other income (expense), net on the Condensed Consolidated Statement of Operations. There were no significant disposals of businesses for the quarter and six months ended June 30, 2020.

Goodwill. Changes in our Goodwill balances during the six months ended June 30, 2020 were as follows:
(dollars in millions) Balance as of January 1, 2020 Goodwill Resulting
From Business Combinations
Foreign Currency
Translation and Other
Balance as of June 30, 2020
New Equipment $ 337    $ —    $ (3)   $ 334   
Service 1,310      (11)   1,305   
Total $ 1,647    $   $ (14)   $ 1,639   




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Intangible Assets. Identifiable intangible assets are comprised of the following:

June 30, 2020 December 31, 2019
(dollars in millions) Gross Amount Accumulated
Amortization
Gross Amount Accumulated
Amortization
Amortized:
Purchased service portfolios $ 2,070    $ (1,630)   $ 2,069    $ (1,598)  
Patents, trademarks/trade names 21    (15)   21    (15)  
Customer relationships and other 46    (41)   46    (40)  
2,137    (1,686)   2,136    (1,653)  
Unamortized:
Trademarks and other   —      —   
Total $ 2,144    $ (1,686)   $ 2,143    $ (1,653)  

Amortization of intangible assets for the quarter and six months ended June 30, 2020 was $23 million and $45 million, respectively, compared with $25 million and $49 million for the same periods of 2019.

Note 9: Borrowings and Lines of Credit
(dollars in millions) June 30, 2020 December 31, 2019
Commercial paper $ —    $ —   
Other borrowings 33    34   
Total short-term borrowings $ 33    $ 34   

During the quarter ended March 31, 2020, we entered into a $1.5 billion unsecured, unsubordinated commercial paper program that became available on April 3, 2020. We plan to use our commercial paper borrowings for general corporate purposes including to finance acquisitions, pay dividends and for debt refinancing. The need for commercial paper borrowings may arise if the use of domestic cash for general corporate purposes exceeds the sum of domestic cash generation and foreign cash repatriated to the United States ("U.S.").

During the quarter ended March 31, 2020, we entered into a credit agreement providing for a $1.5 billion unsecured, unsubordinated 5-year revolving credit facility, effective as of April 3, 2020, with an interest rate of LIBOR plus 125 basis points and a commitment fee rate of 12.5 basis points. As of June 30, 2020, there were no borrowings under the revolving credit facility. The undrawn portion of the revolving credit facility serves as a backstop for the issuance of commercial paper.

On February 10, 2020, the Company entered into a term loan credit agreement providing for a $1.0 billion unsecured, unsubordinated 3-year term loan credit facility (the "term loan"). On March 27, 2020, the Company drew on the full amount of the term loan.

Additionally, on February 27, 2020, we issued $5.3 billion unsecured, unsubordinated notes.

The net proceeds of the term loans and the notes described above of approximately $6.3 billion in the aggregate were distributed to UTC during the quarter ended March 31, 2020.

The revolving credit agreement, term loan credit agreement and indenture contain affirmative and negative covenants customary for financings of these types that, among other things, limit the Company's and its subsidiaries’ ability to incur additional liens, to make certain fundamental changes and to enter into sale and leaseback transactions. In addition, the revolving credit agreement and the term loan credit agreement require that we maintain a maximum consolidated leverage ratio as defined in the agreements, commencing with the test period ending September 30, 2020. The revolving credit agreement, term loan credit agreement and indenture also contain events of default customary for financings of these types.

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Long-term debt as of June 30, 2020 and December 31, 2019 consisted of the following:
(dollars in millions) June 30, 2020 December 31, 2019
LIBOR plus 112.5 bps term loan due 2023 2,4
$ 1,000    $ —   
LIBOR plus 45 bps floating rate notes due 2023 1,3
500    —   
2.056% notes due 2025 3
1,300    —   
2.293% notes due 2027 3
500    —   
2.565% notes due 2030 3
1,500    —   
3.112% notes due 2040 3
750    —   
3.362% notes due 2050 3
750    —   
Other (including finance leases)    
Total principal long-term debt $ 6,306    $  
Other (discounts and debt issuance costs) (46)   —   
Total long-term debt $ 6,260    $  
Less: current portion —    —   
Long-term debt, net of current portion $ 6,260    $  
1 The three-month LIBOR rate at June 30, 2020 was approximately 0.30%.
2 The six-month LIBOR rate at June 30, 2020 was approximately 0.37%.
3 On February 27, 2020, we issued $5.3 billion of unsecured, unsubordinated notes. We may redeem these notes at our option pursuant to their terms.
4 On March 27, 2020, we drew down $1.0 billion of our unsecured, unsubordinated term loan.

We recorded approximately $47 million of debt issuance costs related to the notes. Debt issuance costs are presented as a reduction of debt on the Condensed Consolidated Balance Sheets and are amortized as a component of interest expense over the term of the related debt using the effective interest method. The unamortized debt issuance costs at June 30, 2020 is approximately $46 million.

We had no debt payments during the quarter ended June 30, 2020. The average maturity of our long-term debt at June 30, 2020 is approximately 10.3 years. The average interest expense rate on our total borrowings for the quarter and six months ended June 30, 2020 is approximately 2.5%. The schedule of principal payments required on long-term debt for the next five years and thereafter is:

(dollars in millions)
2020 $ —   
2021  
2022  
2023 1,501   
2024  
Thereafter 4,800   
Total $ 6,306   
Note 10: Employee Benefit Plans

Pension and Postretirement Plans. We sponsor both funded and unfunded domestic and foreign defined benefit pension and other postretirement benefit plans, and defined contribution plans. Contributions to our plans were as follows:
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Defined benefit plans $ 10    $   $ 20    $ 18   
Defined contribution plans 14    10    30    21   
Multi-employer pension plans 36    40    73    78   
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The following table illustrates the components of net periodic benefit cost for our defined benefit pension plans:
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Service cost $ 10    $   $ 20    $ 17   
Interest cost       11   
Expected return on plan assets (6)   (6)   (13)   (12)  
Amortization of prior service credit —    —    —    (1)  
Recognized actuarial net loss        
Net settlement and curtailment loss —    —    —     
Total net periodic benefit cost $ 11    $ 11    $ 22    $ 21   

Postretirement Benefit Plans. We sponsor postretirement benefit plans that provide health and life benefits to eligible retirees. The postretirement plans are unfunded. The net periodic benefit cost was less than $1 million for the quarters and six months ended June 30, 2020 and 2019, respectively.

UTC Sponsored Defined Benefit Plans. Defined benefit pension and postretirement benefit plans sponsored by UTC have been accounted for as multi-employer plans in these Condensed Consolidated Financial Statements, in accordance with FASB ASC Topic 715-30: Defined Benefit Plans – Pension and FASB ASC Topic 715-60: Defined Benefit Plans – Other Postretirement. FASB ASC Topic 715: Compensation-Retirement Benefits provides that an employer that participates in a multi-employer defined benefit plan is not required to report a liability beyond the contributions currently due and unpaid to the plan. Therefore, no assets or liabilities related to these plans have been included on the Condensed Consolidated Balance Sheets.

These pension and post retirement expenses were allocated to the Company and reported in Cost of products and services sold, Selling, general and administrative and Non-service pension benefit on the Condensed Consolidated Statements of Operations. The Company's participation in the defined pension and postretirement benefit plans sponsored by UTC concluded upon the completion of the Separation on April 3, 2020. The amounts for pension and retirement expenses for the quarter and six months ended June 30, 2020 were as follows:

Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions)
2020 2019 2020 2019
Service cost $ —    $   $   $  
Non-service pension benefit —    (12)   (5)   (25)  
Total $ —    $ (9)   $ (4)   $ (18)  

Stock-based Compensation. Prior to the Separation, certain of the Company's employees participated in stock-based compensation plans sponsored by UTC. The UTC stock-based compensation plans included various types of market and performance-based incentive awards, including stock options, stock appreciation rights, restricted stock units, and performance-based share units. All awards granted under the plans were based on the UTC common shares, and only the activity attributable to Otis employees from these awards is reflected in the accompanying Condensed Consolidated Financial Statements for the quarter and six months ended June 30, 2020.

In conjunction with the Separation, the Company adopted the 2020 Long-Term Incentive Plan (the "Plan"). The Plan became effective on April 3, 2020. A total of 45 million shares of common stock are authorized under the Plan. The Plan provides for the grant of various types of awards including restricted share unit awards, stock appreciation rights, stock options, and performance-based awards. Under the Plan, the exercise price of awards, if any, is set on the grant date and may not be less than the fair market value per share on that date. Generally, stock appreciation rights and stock options have a term of ten years and a three-year vesting period, subject to limited exceptions. In the event of retirement, annual stock appreciation rights, stock options, and restricted share units held for more than one year may become vested and exercisable (if applicable), subject to certain terms and conditions. Awards with performance-based vesting generally have a minimum three-year vesting period and vest based on actual performance against pre-established metrics. In the event of retirement, performance-based awards held for more than one year, remain eligible to vest based on actual performance relative to target metrics.

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In conjunction with the Separation, and in accordance with the EMA, the Company's employees with outstanding former UTC stock-based awards received replacement stock-based awards under the Plan at Separation. The value of the replaced stock-based awards was designed to preserve the aggregate intrinsic value of the award immediately after the Separation when compared to the aggregate intrinsic value of the award immediately prior to Separation. The incremental expense incurred by the Company was not material. As of June 30, 2020, approximately 28 million shares remain available for awards under the 2020 Plan.

Stock-based Compensation Expense

We measure the cost of all share-based payments, including stock options, at fair value on the grant date and recognize this cost in the Condensed Consolidated Statements of Operations. A forfeiture rate assumption is applied on grant date to adjust the expense recognition for awards that are not expected to vest. For the first three months of the six months ended June 30, 2020, stock-based compensation expense includes expense attributable to Otis, which is based on the awards and terms previously granted under the UTC incentive compensation plan to Otis employees. Accordingly, the amounts presented for the six months ended June 30, 2020 and 2019 are not necessarily indicative of future awards and do not necessarily reflect the results that Otis would have experienced as an independent, publicly-traded company.

Stock-based compensation expense and the resulting tax benefits were as follows:

Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions)
2020 2019 2020 2019
Stock-based compensation expense (Share Based)* $ 15    $   $ 27    $ 16   
Stock-based compensation expense (Cash Based) $   $   $ (7)   $  
Total gross stock-based compensation expense $ 16    $ 10    $ 20    $ 19   
Less: future tax benefit $   $   $   $  
Stock-based compensation expense, net of tax $ 14    $   $ 16    $ 17   


*Includes Directors compensation of approximately $2 million in 2020

As of June 30, 2020, there was approximately $96 million of total unrecognized compensation cost related to non-vested equity awards granted under the Plan. This cost is expected to be recognized ratably over a weighted-average period of 2.5 years.

A summary of the transactions under the new Otis Plan for the six months ended June 30, 2020 follows:
Stock Appreciation Rights Restricted Share Units Performance Share Units Stock Options
(shares in thousands) Shares Average Price* Shares Average Price** Shares Average Price** Shares Average Price**
Outstanding at:
March 31, 2020 $ —    $ —    $ —    $ —   
Converted from UTC1
12,782 60.16 1,376 68.22 38 67.53 520 53.99
Granted2
171 51.81 564 53.70
Exercised / Earned2
(73) 57.62 (1) 66.96
Cancelled (19) 75.53 (5) 69.81
June 30, 2020 12,934 $ 60.02    1,862 $ 64.23    37 $ 67.52    520 $ 53.99   
*weighted-average grant price
**weighted-average grant fair value
1 Converted shares include Carrier and Legacy UTC employees receiving Otis awards on spin
2 Includes annual retainer awards issued to the Board of Directors

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The following table summarizes information about equity awards outstanding that are vested and expected to vest and equity awards outstanding that are exercisable at June 30, 2020:

Equity Awards Vested and Expected to Vest Equity Awards That Are Exercisable
(shares in thousands; aggregate intrinsic value in millions) Awards Average Price* Aggregate Intrinsic Value Remaining Term** Awards Average Price* Aggregate Intrinsic Value Remaining Term**
Stock Options/Stock Appreciation Rights 13,231 $ 59.57    $ 46    5.9 years 8,564 $ 53.27    $ 45    4.3 years
Performance Share Units/Restricted Stock 1,795 $ 102    2.2 years —    —    —   
*weighted-average grant price per share
**weighted-average contractual remaining term in years
Note 11: Accumulated Other Comprehensive Loss

A summary of the changes in each component of Accumulated other comprehensive loss, net of tax for the quarters and six months ended June 30, 2020 and 2019 is provided below:
(dollars in millions)
Foreign
Currency
Translation
Defined Benefit
Pension and
Postretirement
Plans
Unrealized
Hedging
(Losses)
Gains
Accumulated
Other
Comprehensive
(Loss) Income
Quarter Ended June 30, 2020
Balance at March 31, 2020 $ (704)   $ (166)   $   $ (862)  
Other comprehensive income (loss) before
reclassifications, net
28    (1)   (12)   15   
Amounts reclassified, pre-tax —      —     
Tax expense reclassified —      —     
Balance at June 30, 2020 $ (676)   $ (163)   $ (4)   $ (843)  
Six Months Ended June 30, 2020
Balance at December 31, 2019 $ (588)   $ (167)   $ (3)   $ (758)  
Other comprehensive (loss) income before
reclassifications, net
(88)   (1)   (1)   (90)  
Amounts reclassified, pre-tax —      —     
Tax benefit reclassified —    (2)   —    (2)  
Balance at June 30, 2020 $ (676)   $ (163)   $ (4)   $ (843)  

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(dollars in millions)
Foreign
Currency
Translation
Defined Benefit
Pension and
Postretirement
Plans
Unrealized
Hedging
(Losses) Gains
Accumulated
Other
Comprehensive
(Loss) Income
Quarter Ended June 30, 2019
Balance at March 31, 2019 $ (537)   $ (157)   $ —    $ (694)  
Other comprehensive (loss) income before
reclassifications, net
(41)     (2)   (39)  
Amounts reclassified, pre-tax —      —     
Tax benefit reclassified —    (4)   —    (4)  
Balance at June 30, 2019 $ (578)   $ (154)   $ (2)   $ (734)  
Six Months Ended June 30, 2019
Balance at December 31, 2018 $ (573)   $ (135)   $ —    $ (708)  
Other comprehensive (loss) income before
reclassifications, net
(5)   (24)   (2)   (31)  
Amounts reclassified, pre-tax —      —     
Balance at June 30, 2019 $ (578)   $ (154)   $ (2)   $ (734)  

Amounts reclassified that relate to defined benefit pension and postretirement plans include amortization of prior service costs and actuarial net losses recognized during each period presented. These costs are recorded as components of net periodic pension cost for each period presented. See Note 10 Employee Benefit Plans for additional information.
Note 12: Income Taxes

The change in the effective tax rate for the quarter and six months ended June 30, 2020 is primarily the result of the tax impact of non-recurring Separation-related costs and a fixed asset impairment loss incurred during the quarter ended March 31, 2020.
The Company conducts business globally and, as a result, the Company files income tax returns in the U.S. federal jurisdiction and various state and foreign jurisdictions. In the normal course of business, the Company is subject to examination by taxing authorities throughout the world, including such major jurisdictions as Australia, Belgium, Canada, China, France, Germany, India, Italy, Japan, Mexico, South Korea, Spain, the United Kingdom, and the United States. With a few exceptions, the Company is no longer subject to U.S. federal, state and local or non-U.S. income tax examinations for years before 2009.

In the ordinary course of business, there is inherent uncertainty in quantifying our income tax positions. We assess our income tax positions and record tax benefits for all years subject to examination based upon management’s evaluation of the facts, circumstances, and information available at the reporting date. It is reasonably possible that a range of a $10 million net increase to a $360 million net reduction of unrecognized tax benefits may occur within the next 12 months as a result of additional worldwide uncertain tax positions, the closure of tax statutes, or the revaluation of current uncertain tax positions arising from the issuance of legislation, regulatory or other guidance or developments in examinations, in appeals or in the courts. See Note 17, Contingent Liabilities, for discussion regarding uncertain tax positions, included in the above range, related to pending litigation with respect to certain deductions claimed in Germany.
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Note 13: Restructuring Costs
During the quarters ended June 30, 2020 and 2019, we recorded pre-tax restructuring costs totaling $20 million and $15 million, respectively, and during the six months ended June 30, 2020 and 2019, we recorded pre-tax restructuring costs totaling $26 million and $40 million, respectively, for new and ongoing restructuring actions. For the six months ended June 30, 2020 we recorded pre-tax restructuring costs of $23 million related to 2020 actions and $3 million of costs related to 2019 actions. We recorded these charges as follows:
Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Cost of products and services sold $ 10    $   $ 10    $ 16   
Selling, general & administrative 10      16    24   
Total $ 20    $ 15    $ 26    $ 40   

2020 Actions. During the six months ended June 30, 2020, we recorded pre-tax restructuring costs of $23 million comprised of $10 million in Cost of products and services sold and $13 million in Selling, general and administrative expenses on the Condensed Consolidated Statement of Operations. The 2020 actions relate to ongoing cost reduction efforts, including workforce reductions.

We are targeting to complete in 2020 and 2021 the majority of remaining restructuring actions initiated in 2020. The following table summarizes the accrual balance and utilization for the 2020 restructuring actions for the quarter and six months ended June 30, 2020:
(dollars in millions) Severance Facility Exit, Lease Termination & Other Costs Total
Quarter Ended June 30, 2020
Restructuring accruals at April 1, 2020 $   $ —    $  
Net pre-tax restructuring costs 19    —    19   
Utilization, foreign exchange and other costs (6)   —    (6)  
Balance at June 30, 2020 $ 16    $ —    $ 16   
Six Months Ended June 30, 2020
Restructuring accruals at January 1, 2020 $ —    $ —    $ —   
Net pre-tax restructuring costs 23    —    23   
Utilization, foreign exchange and other costs (7)   —    (7)  
Balance at June 30, 2020 $ 16    $ —    $ 16   

The following table summarizes expected, incurred and remaining costs for the 2020 restructuring actions:

(dollars in millions) Expected Costs Costs Incurred Quarter Ended March 31, 2020 Costs Incurred Quarter Ended June 30, 2020 Remaining Costs at June 30, 2020
Total restructuring $ 51    $ (4)   $ (19)   $ 28   

2019 Actions. During the six months ended June 30, 2020, we recorded pre-tax restructuring costs totaling $3 million for restructuring actions initiated in 2019, primarily included in Selling, general and administrative expenses on the Condensed Consolidated Statement of Operations. The 2019 actions relate to ongoing cost reduction efforts, including workforce reductions.

26

We are targeting to complete in 2020 and 2021 the majority of remaining restructuring actions initiated in 2019. The following table summarizes the accrual balances and utilization for the 2019 restructuring actions for the quarter and six months ended June 30, 2020:
(dollars in millions) Severance Facility Exit, Lease Termination & Other Costs Total
Quarter Ended June 30, 2020
Restructuring accruals at April 1, 2020 $ 12    $ —    $ 12   
Net pre-tax restructuring costs   —     
Utilization, foreign exchange and other costs (3)   —    (3)  
Balance at June 30, 2020 $ 10    $ —    $ 10   

Six Months Ended June 30, 2020
Restructuring accruals at January 1, 2020 $ 16    $ —    $ 16   
Net pre-tax restructuring costs   —     
Utilization, foreign exchange and other costs (9)   —    (9)  
Balance at June 30, 2020 $ 10    $ —    $ 10   

The following table summarizes expected, incurred and remaining costs for the 2019 restructuring actions:
(dollars in millions) Expected Costs Cost incurred during 2019 Costs Incurred Quarter ended March 31, 2020 Costs Incurred Quarter ended June 30, 2020 Remaining costs at June 30, 2020
Total restructuring $ 58    $ (45)   $ (2)   $ (1)   $ 10   

2018 and Prior Actions. During the six months ended June 30, 2020, no pre-tax restructuring costs were recorded for restructuring actions initiated in 2018 and prior.

Note 14: Financial Instruments
We enter into derivative instruments primarily for risk management purposes, including derivatives designated as hedging instruments under ASC 820. We operate internationally and, in the normal course of business, are exposed to fluctuations in interest rates and foreign exchange rates. These fluctuations can increase the costs of financing, investing and operating the business. We may use derivative instruments, including swaps, forward contracts and options, to manage certain foreign currency and interest rate exposures.

The average of the notional amount of foreign exchange contracts hedging foreign currency transactions was $2.8 billion at June 30, 2020.

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The following table summarizes the fair value and presentation on the Condensed Consolidated Balance Sheets for derivative instruments as of June 30, 2020 and December 31, 2019:
(dollars in millions) Balance Sheet Classification June 30, 2020 December 31, 2019
Derivatives designated as Cash flow hedging instruments:
Foreign exchange contracts Asset Derivatives:
Other assets, current $   $ —   
Other assets   —   
Total asset derivatives $   $ —   
Liability Derivatives:
Accrued liabilities $ (6)   $ (1)  
Other long-term liabilities (2)   —   
Total liability derivatives $ (8)   $ (1)  
Derivatives not designated as Cash flow hedging instruments:
Foreign exchange contracts Asset Derivatives:
Other assets, current $ 11    $  
Other assets    
Total asset derivatives $ 13    $ 10   
Liability Derivatives:
Accrued liabilities (20)   (4)  
Other long-term liabilities —    —   
Total liability derivatives $ (20)   $ (4)  

The effect of cash flow hedging relationships on Accumulated other comprehensive loss for the quarters and six months ended June 30, 2020 and 2019 are presented in the table below. The amounts of gain or (loss) are attributable to foreign exchange contract activity and are recorded as a component of Cost of products sold on the Condensed Consolidated Statements of Operations when reclassified from accumulated other comprehensive loss and was immaterial for the quarters and six months ended June 30, 2020 and 2019, respectively.
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Loss recorded in Accumulated other comprehensive loss $ (12)   $ (2)   $ (1)   $ (2)  

The Company utilizes the critical terms match method in assessing firm commitment derivatives for hedge effectiveness. Accordingly, the hedged items and derivatives designated as hedging instruments are highly effective.

Assuming current market conditions continue, a $2 million pre-tax loss is expected to be reclassified from Accumulated other comprehensive loss into Product sales to reflect the fixed prices obtained from foreign exchange hedging within the next 12 months. At June 30, 2020, all derivative contracts accounted for as cash flow hedges will mature by May 2024.

The effect of derivatives not designated as Cash flow hedging instruments within Other income (expense) net, on the Condensed Consolidated Statements of Operations was as follows:
Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Foreign exchange contracts $   $ (1)   $   $ (4)  

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Note 15: Fair Value Measurements
In accordance with the provisions of ASC 820: Fair Value Measurements, the following tables provide the valuation hierarchy classification of assets and liabilities that are carried at fair value and measured on a recurring and non-recurring basis in our Condensed Consolidated Balance Sheets as of June 30, 2020 and December 31, 2019: 
June 30, 2020
(dollars in millions) Total Level 1 Level 2 Level 3
Recurring fair value measurements:
Equity securities $ 51    $ 51    $ —    $ —   
Derivative assets 17    —    17    —   
Derivative liabilities (28)   —    (28)   —   

December 31, 2019
(dollars in millions) Total Level 1 Level 2 Level 3
Recurring fair value measurements:
Equity securities $   $   $ —    $ —   
Derivative assets   —      —   
Derivative liabilities (5)   —    (5)   —   

Valuation Techniques. Our equity securities include equity investments that are traded in active markets, either domestically or internationally, and are measured at fair value using closing stock prices from active markets. The fair value gains or losses related to our equity securities are recorded through net income. Our derivative assets and liabilities include foreign exchange contracts that are measured at fair value using internal models based on observable market inputs such as forward rates, interest rates, our own credit risk and our counterparties' credit risks. Our notes are measured at fair value using closing bond prices from active markets. Our term loan is measured at fair value using external interest rates and market conditions to derive a market interest rate.
As of June 30, 2020, there has not been any significant impact to the fair value of our derivative liabilities due to our own credit risk. Similarly, there has not been any significant adverse impact to our derivative assets based on our evaluation of our counterparties' credit risks.

The following table provides carrying amounts and fair values of financial instruments that are not carried at fair value in our Condensed Consolidated Balance Sheets at June 30, 2020 and December 31, 2019:
  June 30, 2020 December 31, 2019
(dollars in millions)
Carrying
Amount
Fair
Value
Carrying
Amount
Fair
Value
Long-term receivables $ 61    $ 61    $ 62    $ 62   
Customer financing notes receivable 88    88    62    62   
Short-term borrowings (33)   (33)   (34)   (34)  
Long-term debt (excluding leases and other) (6,300)   (6,516)   —    —   
Long-term liabilities (253)   (244)   (4)   (4)  
Long-term liabilities as of June 30, 2020 includes $239 million of payables to UTC for reimbursement of tax payments UTC is responsible to pay after the Separation as a result of the TMA.
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The following tables provide the valuation hierarchy classification of assets and liabilities that are not carried at fair value in the Condensed Consolidated Balance Sheet at June 30, 2020 and December 31, 2019:

June 30, 2020
(dollars in millions) Total Level 1 Level 2 Level 3
Long-term receivables $ 61    $ —    $ 61    $ —   
Customer financing notes receivable 88    —    88    —   
Short-term borrowings (33)   —    (33)   —   
Long-term debt (excluding leases and other) (6,516)   —    (6,516)  
Long-term liabilities (244)   —    (244)   —   

December 31, 2019
(dollars in millions) Total Level 1 Level 2 Level 3
Long-term receivables $ 62    $ —    $ 62    $ —   
Customer financing notes receivable 62    —    62    —   
Short-term borrowings (34)   —    (34)   —   
Long-term liabilities (4)   —    (4)   —   
Note 16: Guarantees

The Company provides service and warranty on its products beyond normal service and warranty policies. The changes in the carrying amount of service and product guarantees for the six months ended June 30, 2020 and 2019 are as follows:

(dollars in millions) 2020 2019
Balance as of January 1 $ 27    $ 47   
Warranties    
Settlements made (7)   (9)  
Other (1)   (4)  
Balance as of June 30 $ 27    $ 37   

The Company provides certain financial guarantees to third parties. As of June 30, 2020, Otis has stand-by letters of credit with maximum potential payment totaling $139 million. We accrue costs associated with guarantees when it is probable that a liability has been incurred and the amount can be reasonably estimated. The most likely cost to be incurred is accrued based on an evaluation of currently available facts, and where no amount within a range of estimates is more likely, the minimum is accrued. In accordance with the FASB ASC Topic 460: Guarantees, we record these liabilities at fair value. As of June 30, 2020, Otis has determined there are no estimated costs probable under these guarantees.
Note 17: Contingent Liabilities

Except as otherwise noted, while we are unable to predict the final outcome, based on information currently available, we do not believe that resolution of any of the following matters will have a material adverse effect upon our competitive position, results of operations, cash flows or financial condition.

Environmental. As previously disclosed, the Company's operations are subject to environmental regulation by authorities with jurisdiction over its operations. The Company has accrued for the costs of environmental remediation activities, including, but not limited to, investigatory, remediation, operating and maintenance costs and performance guarantees, and periodically reassesses these amounts. Management believes that the likelihood of incurring losses materially in excess of amounts accrued is remote. The outstanding liability for environmental obligations was $12 million at the quarters ended June 30, 2020 and December 31, 2019, respectively and is included in Accrued liabilities and Other long-term liabilities on the Condensed Consolidated Balance Sheets.

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Legal Proceedings.

German Tax Litigation

As previously disclosed, we have been involved in administrative review proceedings with the German Tax Office, which concern approximately €215 million (approximately $241 million as of June 30, 2020) of tax benefits that we have claimed related to a 1998 reorganization of the corporate structure of our operations in Germany. Upon audit, these tax benefits were disallowed by the German Tax Office. We estimate interest associated with the aforementioned tax benefits is an additional approximately €118 million (approximately $132 million as of June 30, 2020). On August 3, 2012, a suit was filed in the local German Tax Court (Berlin-Brandenburg). In March 2016, the local German Tax Court dismissed the suit, and we appealed this decision to the German Federal Tax Court. Following a hearing on July 24, 2018, the German Federal Tax Court remanded the matter to the local German Tax Court for further proceedings. In 2015, UTC made tax and interest payments to German tax authorities of €275 million (approximately $300 million) in order to avoid additional interest accruals pending final resolution of this matter. Pursuant to the TMA, the Company retains the liability associated with the remaining interest, and has recorded an interest accrual of €45 million (approximately $50 million as of June 30, 2020), net of payments and other deductions, included within Other long-term liabilities on the Condensed Consolidated Balance Sheet at June 30, 2020. In the event that UTC and Otis prevail in this matter, any recoveries would be allocated between UTC and the Company pursuant to the terms of the TMA.

Asbestos Matters

As previously disclosed, we have been named as defendants in lawsuits alleging personal injury as a result of exposure to asbestos. While we have never manufactured any asbestos-containing component parts, and no longer incorporate asbestos in any current products, certain of our historical products have contained components manufactured by third parties incorporating asbestos. A substantial majority of these asbestos-related claims have been dismissed without payment or were covered in full or in part by insurance or other forms of indemnity. Additional cases were litigated and settled without any insurance reimbursement. The amounts involved in asbestos related claims were not material individually or in the aggregate as of and for the periods ended June 30, 2020 and December 31, 2019.

The estimated range of total liabilities to resolve all pending and unasserted potential future asbestos claims through 2059 is approximately $24 million to $45 million. Because no amount within the range of estimates is more likely to occur than any other, we have recorded the minimum amount of $24 million, which is principally recorded in Other long-term liabilities on our Condensed Consolidated Balance Sheets as of June 30, 2020 and December 31, 2019. Amounts are on a pre-tax basis, not discounted, and excludes the Company's legal fees to defend the asbestos claims (which will continue to be expensed as they are incurred). In addition, the Company has an insurance recovery receivable for probable asbestos related recoveries of approximately $5 million, which is included in Other assets on our Condensed Consolidated Balance Sheets as of June 30, 2020 and December 31, 2019.

Other.

As previously disclosed, we have commitments and contingent liabilities related to legal proceedings, self-insurance programs and matters arising out of the normal course of business. We accrue contingencies based on a range of possible outcomes. If no amount within this range is a better estimate than any other, we accrue the minimum amount. While it is not possible to determine the ultimate disposition of each of these claims and whether they will be resolved consistent with our beliefs, we expect that the outcome of such claims, individually or in the aggregate, will not have a material adverse effect on our business, financial condition, cash flows or results of operations.

As previously disclosed, in certain European countries, claims for overcharges on elevators and escalators related to civil cartel cases have been made, which we have accrued for based on our evaluation of the claims. While it is not possible to determine the ultimate disposition of each of these claims and whether they will be resolved consistent with our beliefs, historical settlement experience of these cases have not been material to the business, financial condition, cash flows or results of operations, however the future outcome of these cases cannot be determined.

As previously disclosed, in the ordinary course of business, the Company is also routinely a defendant in, party to or otherwise subject to many pending and threatened legal actions, claims, disputes and proceedings. These matters are often based on alleged violations of contract, product liability, warranty, regulatory, environmental, health and safety, employment, intellectual property, tax and other laws. In some of these proceedings, claims for substantial monetary damages are asserted
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against the Company and its subsidiaries and could result in fines, penalties, compensatory or treble damages or non-monetary relief. We do not believe that these matters will have a material adverse effect upon our competitive position, results of operations, cash flows or financial condition.
Note 18: Segment Financial Data

Our operations are classified into two operating segments: New Equipment and Service. Through the New Equipment segment, we design, manufacture, sell and install a wide range of passenger and freight elevators as well as escalators and moving walkways to customers in the residential and commercial building and infrastructure projects. The Service segment provides maintenance and repair services for both our products and those of other manufacturers, and provides modernization services to upgrade elevators and escalators. The operating segments are generally based on the management structure of the Company, how management allocates resources, assesses performance and makes strategic and operational decisions.

Segment Information. Segment information for the quarters ended June 30, 2020 and 2019 are as follows:

Net Sales Operating Profit Operating Profit Margin
(dollars in millions) 2020 2019 2020 2019 2020 2019
New Equipment $ 1,294    $ 1,500    $ 79    $ 138    6.1  % 9.2  %
Service 1,735    1,851    381    388    22.0  % 21.0  %
Total segments 3,029    3,351    460    526    15.2  % 15.7  %
General corporate expenses and other (44)   (45)  
Total $ 3,029    $ 3,351    $ 416    $ 481    13.7  % 14.4  %

Segment Information. Segment information for the six months ended June 30, 2020 and 2019 are as follows:

Net Sales Operating Profit Operating Profit Margin
(dollars in millions) 2020 2019 2020 2019 2020 2019
New Equipment $ 2,417    $ 2,771    $ 143    $ 197    5.9  % 7.1  %
Service 3,578    3,681    781    774    21.8  % 21.0  %
Total segments 5,995    6,452    924    971    15.4  % 15.0  %
General corporate expenses and other1
—    —    (179)   (75)  
Total $ 5,995    $ 6,452    $ 745    $ 896    12.4  % 13.9  %

1 The increase in general corporate expenses and other during the six months ended June 30, 2020 compared to the six months ended June 30, 2019 is primarily driven by a fixed asset impairment charge and related costs of approximately $67 million, as well as non-recurring Separation-related costs of $53 million and incremental standalone public company costs.

Total assets are not presented for each segment as they are not presented to or reviewed by the Chief Operating Decision Maker ("CODM").


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Geographic External Sales. Geographic Net sales are attributed to the geographic regions based on their location of origin. With the exception of the U.S. and China, there were no individually significant countries with sales exceeding 10% of Net sales during the quarters and six months ended June 30, 2020 and 2019.
External Net Sales
Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
United States Operations $ 805    $ 907    $ 1,695    $ 1,824   
International Operations
  China 613    590    933    966   
  Other 1,611    1,854    3,367    3,662   
Total $ 3,029    $ 3,351    $ 5,995    $ 6,452   

Segment Net sales disaggregated by product and service type for the quarters and six months ended June 30, 2020 and 2019 are as follows:
Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Disaggregated Net sales by type
New Equipment $ 1,294    $ 1,500    $ 2,417    $ 2,771   
Maintenance and Repair 1,423    1,522    2,933    3,029   
Modernization 312    329    645    652   
Total Service 1,735    1,851    3,578    3,681   
Total $ 3,029    $ 3,351    $ 5,995    $ 6,452   

Major Customers. There were no customers that individually accounted for 10% or more of the Company's consolidated Net sales for the quarters and six months ended June 30, 2020 and 2019.
Note 19: Accounting Pronouncements
In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments. We adopted this standard effective January 1, 2020 utilizing a modified retrospective approach. A cumulative-effect non-cash after-tax adjustment to retained earnings as of January 1, 2020 was recorded, as discussed further in Note 6, Account Receivables, Net.

In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement. The new standard removes the disclosure requirements for the amount of and reasons for transfers between Level 1 and Level 2 of the fair value hierarchy. The provisions of this ASU are effective for years beginning after December 15, 2019, with early adoption permitted. The Company adopted this standard effective January 1, 2020. The adoption of this ASU did not have a significant impact on our Condensed Consolidated Financial Statements.


In August 2018, the FASB issued ASU 2018-14, Compensation—Retirement Benefits—Defined Benefit Plans - General (Subtopic 715-20): Disclosure Framework—Changes to the Disclosure Requirements for Defined Benefit Plans. The new standard includes updates to the disclosure requirements for defined benefit plans including several additions, deletions and modifications to the disclosure requirements. The provisions of this ASU are effective for years ending after December 15, 2020, with early adoption permitted. The Company adopted this standard effective January 1, 2020. The adoption of this ASU did not have a significant impact on our Condensed Consolidated Financial Statements.

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In August 2018, the FASB issued ASU 2018-15, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract. The new standard provides updated guidance surrounding implementation costs associated with cloud computing arrangements that are service contracts. The provisions of this ASU are effective for years beginning after December 15, 2019. The Company adopted this standard effective January 1, 2020. The adoption of this ASU did not have a material impact on our Condensed Consolidated Financial Statements.

In October 2018, the FASB issued ASU 2018-17, Consolidation (Topic 810): Targeted Improvements to Related Party Guidance for Variable Interest Entities. The amendments in this update for determining whether a decision-making fee is a variable interest require reporting entities to consider indirect interests held through related parties under common control on a proportional basis rather than as the equivalent of a direct interest in its entirety (as currently required in GAAP). Therefore, these amendments likely will result in more decision makers not having a variable interest through their decision-making arrangements. These amendments also will create alignment between determining whether a decision making fee is a variable interest and determining whether a reporting entity within a related party group is the primary beneficiary of a Variable Interest Entity ("VIE"). If fewer decision-making fees are considered variable interests, the focus on determining which party within a related party group under common control may have a controlling financial interest will be shifted to the variable interest holders in the group with more significant economic interests. This will significantly reduce the risk that decision makers with insignificant direct and indirect interests could be deemed the primary beneficiary of a VIE. The provisions of this ASU are effective for years beginning after December 15, 2019, with early adoption permitted. The Company adopted this standard effective January 1, 2020. The adoption of this ASU did not have a material impact on our Condensed Consolidated Financial Statements.

In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes. The amendments in this update remove certain exceptions of Topic 740 including: exception to the incremental approach for intraperiod tax allocation when there is a loss from continuing operations and income or gain from other items; exception to the requirement to recognize a deferred tax liability for equity method investments when a foreign subsidiary becomes an equity method investment; exception to the ability not to recognize a deferred tax liability for a foreign subsidiary when a foreign equity method investment becomes a subsidiary; exception to the general methodology for calculating income taxes in an interim period when a year-to-date loss exceeds the anticipated loss for the year. There are also additional areas of guidance in regards to: franchise and other taxes partially based on income and the interim recognition of enactment of tax laws and rate changes. The provisions of this ASU are effective for years beginning after December 15, 2020, with early adoption permitted. We are currently evaluating the impact of this ASU on our Condensed Consolidated Financial Statements.

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting, which provides temporary optional expedients and exceptions for applying generally accepted accounting principles to contracts, hedging relationships and other transactions affected by reference rate reform if certain criteria are met. The amendments in ASU 2020-04 apply only to contracts, hedging relationships, and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. ASU 2020-04 is currently effective and upon adoption may be applied prospectively to contract modifications made on or before December 31, 2022. We are currently evaluating the impact of adopting this standard but do not expect it to have a material impact on our Condensed Consolidated Financial Statements.

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Report of Independent Registered Public Accounting Firm


To the Board of Directors and Shareholders of Otis Worldwide Corporation

Results of Review of Interim Financial Information

We have reviewed the accompanying condensed consolidated balance sheet of Otis Worldwide Corporation and its subsidiaries (the “Company”) as of June 30, 2020, and the related condensed consolidated statements of operations, of comprehensive income, and of changes in equity for the three-month and six-month periods ended June 30, 2020 and 2019 and the condensed consolidated statement of cash flows for the six-month periods ended June 30, 2020 and 2019, including the related notes (collectively referred to as the “interim financial information”). Based on our reviews, we are not aware of any material modifications that should be made to the accompanying interim financial information for it to be in conformity with accounting principles generally accepted in the United States of America.

We have previously audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) and in accordance with auditing standards generally accepted in the United States of America, the combined balance sheet of the Company as of December 31, 2019, and the related combined statements of operations, of comprehensive income, of changes in equity and of cash flows for the year then ended (not presented herein), and in our report dated February 7, 2020, we expressed an unqualified opinion on those combined financial statements. As discussed in Note 2 to the accompanying condensed consolidated interim financial information, the Company completed its separation, became an independent public company and has reflected the effects of the separation, reporting the historical results of the Company as a standalone company. The accompanying December 31, 2019 condensed consolidated balance sheet reflects this change.

Basis for Review Results

This interim financial information is the responsibility of the Company’s management. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our review in accordance with the standards of the PCAOB. A review of interim financial information consists principally of applying analytical procedures and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with the standards of the PCAOB, the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion.

/s/ PricewaterhouseCoopers LLP

Hartford, Connecticut
July 31, 2020
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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
BUSINESS OVERVIEW

We are the world’s largest elevator and escalator manufacturing, installation and service company. Our Company is organized into two segments - New Equipment and Service. Through our New Equipment segment, we design, manufacture, sell and install a wide range of passenger and freight elevators, as well as escalators and moving walkways for residential and commercial buildings and infrastructure projects. Our New Equipment customers include real-estate and building developers, general contractors, governments, architects and specialized consultants who develop and/or design buildings for residential, commercial, retail or mixed-use activity. We sell our New Equipment directly to customers, as well as through agents and distributors.

Through our Service segment, we perform maintenance and repair services for both our own products and those of other manufacturers and provide modernization services to upgrade elevators and escalators. Maintenance services include inspections to ensure code compliance, preventive maintenance offerings and other customized maintenance offerings tailored to meet customer needs, as well as repair services to address equipment and component wear and tear and breakdowns. Modernization services enhance equipment operation and improve building functionality. Modernization offerings can range from relatively simple upgrades of interior finishes and aesthetics to complex upgrades of larger components and sub-systems. Our typical Service customers include building owners, facility managers, housing associations and government agencies that operate buildings where elevators and escalators are installed.

We serve our customers through a global network of approximately 69,000 employees. These include sales personnel, field technicians with separate skills in performing installation and service, as well as engineers driving our continued product development and innovation. We function under a centralized operating model whereby a single global strategy is set around New Equipment and Service because we seek to grow our maintenance portfolio, in part, through the conversion of new elevator and escalator installations into service contracts. Accordingly, we benefit from an integrated global strategy, which sets priorities and establishes accountability across the full product lifecycle.

The current status of significant factors affecting our business environment in 2020 is discussed below. For additional discussion, refer to the "Business Overview" section in Management's Discussion and Analysis of Financial Condition and Results of Operations in our Form 10.
Separation from United Technologies Corporation
On April 3, 2020, the Separation was completed through the distribution of 100% of the outstanding common stock of Otis to holders of UTC common stock as of the close of business on the record date of March 19, 2020. UTC distributed 433,079,455 shares of Otis' common stock, par value $0.01 per share in the Distribution, which was effective at 12:01 a.m. Eastern Time, on April 3, 2020. As a result of the Distribution, UTC shareholders of record received 0.5 shares of Otis' common stock for every share of UTC common stock. As a result of the Distribution, Otis became an independent, publicly- traded company and its common stock is listed under the symbol "OTIS" on the NYSE.

Prior to the Separation on April 3, 2020, our historical financial statements were prepared on a standalone combined basis and were derived from the consolidated financial statements and accounting records of UTC. For the period subsequent to April 3, 2020, our financial statements are presented on a consolidated basis as the Company became a standalone public company. The Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America.

As a result of the Separation during the six month period ended June 30, 2020, we have incurred and expect to continue to incur non-recurring Separation-related costs consisting primarily of employee-related costs, costs to establish certain standalone functions and information technology systems, professional services fees, equity award conversations, tax-related items and other transaction-related costs. Additionally, we will incur increased costs as a result of becoming an independent, publicly-traded company, primarily from establishing or expanding the corporate support for our businesses, including information technology, human resources, treasury, tax, internal audit, risk management, stock-based compensation programs, accounting and financial reporting, investor relations, governance, legal, procurement and other services. We believe our cash flows from operations will be sufficient to fund these additional corporate expenses.

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We entered into a transition services agreement with UTC and Carrier on April 2, 2020, in connection with the Separation pursuant to which UTC provides us with certain services and we provide certain services to UTC for a limited time to help ensure an orderly transition following the Separation. The services we receive include, but are not limited to, information technology services, technical and engineering support, application support for operations, legal, payroll, finance, tax and accounting, general administrative services and other support services. For additional discussion, see “Certain Relationships and Related Party Transactions,” in our Form 10.

As costs for these services historically were included in the Company's operating results through expense allocations from UTC, the costs associated with the TSA have not been and are not expected to be materially different and, therefore, we do not expect such costs to materially affect our results of operations or cash flows after becoming a standalone company.

In connection with the Separation, we entered into the TMA with UTC and Carrier on April 2, 2020, that governs the parties’ respective rights, responsibilities and obligations with respect to tax matters (including responsibility for taxes, entitlement to refunds, allocation of tax attributes, preparation of tax returns, control of tax contests and other tax matters).

Subject to certain exceptions set forth in the TMA, the Company generally is responsible for federal, state and foreign taxes imposed on a separate return basis on the Company (or any of its subsidiaries) with respect to taxable periods (or portions thereof) that ended on or prior to the date of the Distribution.

The TMA provides special rules that allocate responsibility for tax liabilities arising from a failure of the Separation transactions to qualify for tax-free treatment based on the reasons for such failure. The TMA also imposes restrictions on each of Otis and Carrier during the two-year period following the Distribution that are intended to prevent certain transactions from failing to qualify as transactions that are generally tax-free.

On December 22, 2017, the TCJA was enacted which significantly changed U.S. tax law. This new legislation imposed a one-time toll charge, paid in installments over an 8-year period, on deemed repatriated earnings of foreign subsidiaries as of December 31, 2017. Under the terms of the TMA, Otis will indemnify UTC for a percentage of the toll charge installment payments due after April 3, 2020. As a result, a portion of the future income tax obligations corresponding to the toll charge has been reclassified as a contractual indemnity obligation within Other long-term liabilities on the Condensed Consolidated Balance Sheet. For additional discussion, see “Certain Relationships and Related Party Transactions,” in our Form 10.

In connection with the Separation, we entered into an EMA and Intellectual Property Agreement with UTC and Carrier on April 2, 2020. These agreements are not expected to have a material impact on the financial results of Otis. For additional discussion see "Certain Relationships and Related Party Transactions" in the Form 10.

Impact of COVID-19 on our Company

A novel strain of coronavirus (“COVID-19”) has spread throughout the world, resulting in widespread travel restrictions and extended shutdowns of non-essential businesses. We continue to provide critical maintenance and repair services, however this pandemic has impacted our business, and is expected to continue to impact our business, as limitations remain in force globally.

The results of our operations and overall financial performance were impacted during the quarter ended and six month period ended June 30, 2020. The broader implications of COVID-19 on our results of operations, including net sales and overall financial performance remain uncertain, however we anticipate it will negatively impact our business during the quarter ended September 30, 2020 and at least the remainder of 2020. Our business has been impacted as a result of the following:

Customer liquidity constraints and related credit reserves
Temporary closure or reduced capacity of our factory operations and those of our suppliers
New equipment job site closures
Cancellations or delays of customer orders
Challenges in accessing units to provide maintenance and repair services
Customer demand impacting our new equipment, maintenance, modernization and repair businesses

We currently do not expect any significant impact to our capital and financial resources, including our overall liquidity position based on our available cash and cash equivalents and our access to credit facilities and the capital markets. We are focused on navigating these challenges presented by COVID-19 by preserving our liquidity and managing our cash flow by
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taking the necessary measures to meet our short-term liquidity needs. Our cost containment actions have included, and could include in the future, but are not limited to, reducing our discretionary spending, reducing payroll costs and restructuring.

See the Liquidity and Financial Condition section for further detail.

We also do not anticipate any material impairments to our goodwill, intangible asset and long-lived asset balances.

See Part I, Item 1A,"Risk Factors" below for further discussion.
CRITICAL ACCOUNTING ESTIMATES
Preparation of our Condensed Consolidated Financial Statements requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses. The accounting policies that involve the most significant estimates, assumptions and management judgments used in preparation of the Condensed Consolidated Financial Statements, or are the most sensitive to change due to outside factors, are discussed in the section entitled "Management's Discussion and Analysis of Financial Condition and Results of Operations – Critical Accounting Estimates" included in our Form 10. Except as disclosed in Note 6 and Note 19 to our Condensed Consolidated Financial Statements in this Form 10-Q, pertaining to adoption of new accounting pronouncements, there have been no material changes in these policies.
RESULTS OF OPERATIONS
Net Sales
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Net sales $ 3,029    $ 3,351    $ 5,995    $ 6,452   
Percentage change year-over-year (9.6) % (7.1) %
The factors contributing to the total percentage change year-over-year in total Net sales for the quarter and six months ended June 30, 2020 are as follows:
Quarter Ended June 30, 2020 Six Months Ended June 30, 2020
Organic volume (6.5) % (4.4) %
Foreign currency translation (2.6) % (2.3) %
Acquisitions and divestitures, net (0.5) % (0.4) %
Total % change (9.6) % (7.1) %

The Organic volume decrease of (6.5)% for the quarter ended June 30, 2020 was driven by a decrease in organic sales of (10.4)% in the New Equipment segment and (3.3)% in the Service segment.

The Organic volume decrease of (4.4)% for the six months ended June 30, 2020 was driven by a decrease in organic sales of (10.1)% in the New Equipment segment with organic sales in the Service segment remaining flat at (0.1)%.

See "Segment Review" below for a discussion of Net sales by segment.
Cost of Products and Services Sold 
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Total cost of products and services sold $ 2,138    $ 2,367    $ 4,207    $ 4,567   
Percentage change year-over-year (9.7) % (7.9) %
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The factors contributing to the percentage change year-over-year for the quarter and six months ended June 30, 2020 in total cost of products and services sold are as follows: 
Quarter Ended June 30, 2020 Six Months Ended June 30, 2020
Organic volume (6.3) % (4.8) %
Foreign currency translation (2.9) % (2.4) %
Acquisitions and divestitures, net (0.6) % (0.6) %
Restructuring 0.1  % (0.1) %
Total % change (9.7) % (7.9) %

The organic decrease in total cost of products and services sold for the quarter and six months ended June 30, 2020 was primarily driven by the organic sales decrease noted above.
Gross Margin
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Gross margin $ 891    $ 984    $ 1,788    $ 1,885   
Gross margin percentage 29.4  % 29.4  % 29.8  % 29.2  %

Gross margin remained consistent for the quarter ended June 30, 2020 when compared to the same period for 2019, primarily driven by an increase in the Service margin rate and overall segment mix, partially offset by a decrease in the New Equipment margin rate.

Gross margin increased 60 basis points for the six months ended June 30, 2020 when compared to the same period for 2019, primarily driven by an increase in the Service margin rate and overall segment mix.

See the Segment Review below for discussion of operating results by segment.

Research and Development 
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Research and development $ 37    $ 40    $ 75    $ 79   
Percentage of Net sales 1.2  % 1.2  % 1.3  % 1.2  %

Research and development spending decreased approximately $3 million for the quarter ended June 30, 2020 and decreased $4 million for the six months ended June 30, 2020 compared to the same periods in 2019 as a result of cost containment actions taken in the current year and remained consistent as a percentage of Net sales for both periods. We continue to fund our strategic investment projects and focus on our commitment to Internet of Things technology developing the next generation of connected elevators and escalators.

Selling, General and Administrative 
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Selling, general and administrative $ 441    $ 444    $ 906    $ 885   
Percentage of Net sales 14.6  % 13.2  % 15.1  % 13.7  %

Selling, general and administrative expenses remained relatively consistent for the quarter ended June 30, 2020 when compared to the same period in 2019. Lower employment costs and lower discretionary spending, including cost containment actions taken in response to COVID-19, in addition to the absence of corporate allocations from UTC were partially offset by non-recurring Separation-related costs and incremental standalone public company costs. Selling, general and administrative
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expenses increased as a percentage of Net sales during the quarter ended June 30, 2020, primarily driven by the increase in non-recurring Separation-related costs, incremental standalone public company costs and lower Net sales in 2020.

Selling, general and administrative expenses increased $21 million, or 2.4%, for the six months ended June 30, 2020 when compared to the same period in 2019. Lower employment costs and lower discretionary spending, including cost containment actions taken in response to COVID-19, in addition to the absence of corporate allocations from UTC were more than offset by non-recurring separation costs and incremental standalone public company costs. Selling, general and administrative expenses increased as a percentage of Net sales during the six months ended June 30, 2020, primarily driven by the increase in non-recurring Separation costs, incremental standalone public company costs and lower Net sales in 2020.

We are continuously evaluating our cost structure and have implemented restructuring actions as a method of keeping our cost structure competitive. For further discussion, see “Restructuring Costs” below and Note 13 in the Notes to the Condensed Consolidated Financial Statements.

Restructuring Costs
  Six Months Ended June 30,
(dollars in millions) 2020 2019
Restructuring costs $ 26    $ 40   

We initiate restructuring actions to keep our cost structure competitive. Charges generally arise from severance related to workforce reductions, and to a lesser degree, facility exit and lease termination costs associated with the consolidation of field and manufacturing operations. We continue to closely monitor the economic environment, especially in light of the economic impact of COVID-19, and may undertake further restructuring actions to keep our cost structure aligned with the demands of the prevailing market conditions. Total Restructuring costs were $26 million for the six months ended June 30, 2020 and included $23 million of costs related to 2020 actions and $3 million of costs related to 2019 actions.

2020 Actions. During the six months ended June 30, 2020, we recorded net pre-tax restructuring charges of $23 million relating to ongoing cost reduction actions initiated in 2020. We are targeting to complete in 2020 and 2021 the majority of the remaining workforce cost reduction actions initiated in 2020. Approximately 85% of the total expected pre-tax charges will require cash payments, which we have funded and expect to continue to fund with cash generated from operations. During the six months ended June 30, 2020, we had cash outflows of approximately $7 million related to the 2020 actions. We expect recurring pre-tax savings in continuing operations to increase to approximately $34 million annually over the two-year period subsequent to initiating the actions.

2019 Actions. During the six months ended June 30, 2020 and 2019, we recorded net pre-tax restructuring charges of $3 million and $34 million, respectively, for actions initiated in 2019. We are targeting to complete in 2020 the majority of the remaining workforce cost reduction actions initiated in 2019. Approximately 94% of the total pre-tax charge will require cash payments, which we have and expect to continue to fund with cash generated from operations. During the six months ended June 30, 2020, we had cash outflows of approximately $9 million related to the 2019 actions. We expect to incur additional restructuring charges of $12 million to complete these actions. We expect recurring pre-tax savings to increase over the two-year period after initiating the actions to be approximately $45 million annually, of which approximately $16 million was realized during the six months ended June 30, 2020.

In addition, we recorded net pre-tax restructuring costs totaling $0 and $6 million in the six months ended June 30, 2020 and 2019, respectively, for restructuring actions initiated in 2018 and prior. For additional discussion of restructuring, see Note 13 to the Condensed Consolidated Financial Statements.

Other (Expense) Income, Net 
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Other (expense) income, net $   $ (19)   $ (62)   $ (25)  

Other (expense) income, net primarily includes the impact of changes in the fair value and settlement of embedded and foreign exchange derivatives, gains or losses on sale of businesses and fixed assets, earnings from equity method investments, fair value changes on equity securities, impairments and certain other operating items. The quarter-over-quarter decrease in Other (expense) income, net of $(22) million for the quarter ended June 30, 2020 when compared to the same period in 2019 is
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primarily driven by the prior year loss on the expected sale of a business of approximately $(19) million. The remaining activity for the quarter ended June 30, 2020 when compared to the same period in 2019 remained relatively consistent.

The year-over-year increase in Other (expense) income, net of $(37) million for the six months ended June 30, 2020 when compared to the same period in 2019 is partially driven by a fixed asset impairment of approximately $(55) million and related license costs of approximately $(12) million. These were partially offset by favorable mark-to-market adjustments on foreign currency derivatives and firm commitment derivatives of approximately $20 million, as well as absence of the the loss on the expected sale of a business of approximately $(19) million included in the 2019 results.

Interest Expense (Income), Net
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Interest expense (income), net $ 41    $ (3)   $ 46    $ (2)  

Interest expense (income), net primarily relates to interest expense on our external debt, offset by interest income primarily related to interest earned on cash balances, short-term investments and related party activity between Otis and UTC in the prior year.

The increase in Interest expense (income), net in the quarter and six months ended June 30, 2020 compared to the same periods in 2019 was primarily driven by approximately $42 million of interest expense on our external debt for the quarter ended June 30, 2020 and $56 million for the six months ended June 30, 2020. The interest expense recognized for the six months ended June 30, 2020 was partially offset by higher interest income earned on short-term investments when compared to the same period in 2019.

The average interest rate on our external debt for the quarter and six months ended June 30, 2020 is approximately 2.5%.

For additional discussion of borrowings, see Note 9 to the Condensed Consolidated Financial Statements.
Income Taxes
  Quarter Ended June 30, Six Months Ended June 30,
  2020 2019 2020 2019
Effective tax rate 29.1  % 28.9  % 33.4  % 29.1  %

The change in the effective tax rate for the quarter and six months ended June 30, 2020 is primarily the result of the tax impact on non-recurring Separation-related costs and a fixed asset impairment loss incurred for the quarter ended March 31, 2020.

The Company will continue to review and incorporate as necessary TCJA changes related to forthcoming U.S. Treasury Regulations.

We anticipate some variability in the tax rate quarter to quarter from potential discrete items.

For additional discussion of income taxes and the effective income tax rate, see Note 12 to the Condensed Consolidated Financial Statements.
Noncontrolling Interest in Subsidiaries' Earnings
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
Noncontrolling interest in subsidiaries' earnings $ 41    $ 44    $ 78    $ 71   

Noncontrolling interest in subsidiaries' earnings decreased for the quarter ended June 30, 2020 in comparison to the same period in 2019 primarily due to a decrease in net income from subsidiaries with noncontrolling interests.

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Noncontrolling interest in subsidiaries' earnings increased for the six months ended June 30, 2020 in comparison to the same period in 2019 was primarily due to an increase in net income from subsidiaries with noncontrolling interests.

There was no other significant activity for the quarter and six months ended June 30, 2020.

Net Income Attributable to common shareholders
  Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions, except per share amounts) 2020 2019 2020 2019
Net income attributable to common shareholders $ 224    $ 308    $ 389    $ 581   
Diluted earnings per share from operations $ 0.52    $ 0.71    $ 0.90    $ 1.34   

Net income attributable to common shareholders for the quarter ended June 30, 2020 includes restructuring charges, net of a tax benefit, of $15 million ($20 million pre-tax), as well as charges relating to significant non-operational and/or nonrecurring items, net of a tax benefit, of approximately $5 million ($21 million pre-tax) which include the non-recurring Separation-related costs and a non-recurring tax benefit of $13 million related to the Separation. These restructuring charges, non-operational and/or nonrecurring items and incremental standalone public company costs were contributors to lower Net income attributable to common shareholders for the quarter ended June 30, 2020 when compared to the same period in 2019. The effects of the above resulted in an impact of $0.04 on diluted earnings per share for the quarter ended June 30, 2020.

Net income attributable to common shareholders for the quarter ended June 30, 2019 includes restructuring charges, net of a tax benefit, of $12 million ($15 million pre-tax) as well as charges relating to significant non-operational and/or nonrecurring items, net of a tax benefit, of approximately $13 million ($22 million pre-tax). The effects of restructuring charges and the non-recurring items resulted in an impact of $0.06 on the basic and diluted earnings per share for the quarter ended June 30, 2019.

Net income attributable to common shareholders for the six months ended June 30, 2020 includes restructuring charges, net of a tax benefit, of $19 million ($26 million pre-tax), as well as charges relating to significant non-operational and/or nonrecurring items, net of a tax benefit, of approximately $98 million ($136 million pre-tax) which include the non-recurring separation costs and a fixed asset impairment. These significant non-operational and/or nonrecurring items, and the resulting higher effective tax rate, were the primary contributors to lower Net income attributable to common shareholders for the six months ended June 30, 2020 when compared to the same period in 2019. The effects of the above resulted in an impact of $0.27 on diluted earnings per share for the six months ended June 30, 2020.
Net income attributable to common shareholders for the six months ended June 30, 2019 includes restructuring charges, net of a tax benefit, of $30 million ($40 million pre-tax) as well as charges relating to significant non-operational and/or nonrecurring items, net of a tax benefit, of approximately $14 million ($22 million pre-tax). The effects of restructuring charges and the non-recurring items resulted in an impact of $0.10 on the basic and diluted earnings per share for the six months ended June 30, 2019.


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Segment Review
Summary performance for our operating segments for the quarters ended June 30, 2020 and 2019 was as follows:
Net Sales Operating Profit Operating Profit Margin
(dollars in millions) 2020 2019 2020 2019 2020 2019
New Equipment $ 1,294    $ 1,500    $ 79    $ 138    6.1  % 9.2  %
Service 1,735    1,851    381    388    22.0  % 21.0  %
Total segment $ 3,029    $ 3,351    $ 460    $ 526    15.2  % 15.7  %
General corporate expenses and other —    —    (44)   (45)   —    —   
Total $ 3,029    $ 3,351    $ 416    $ 481    13.7  % 14.4  %

Summary performance for each of the operating segments for the six months ended June 30, 2020 and 2019 was as follows:
Net Sales Operating Profit Operating Profit Margin
(dollars in millions) 2020 2019 2020 2019 2020 2019
New Equipment $ 2,417    $ 2,771    $ 143    $ 197    5.9  % 7.1  %
Service 3,578    3,681    781    774    21.8  % 21.0  %
Total segment $ 5,995    $ 6,452    $ 924    $ 971    15.4  % 15.0  %
General corporate expenses and other —    —    (179)   (75)   —    —   
Total $ 5,995    $ 6,452    $ 745    $ 896    12.4  % 13.9  %

New Equipment

The New Equipment segment designs, manufactures, sells and installs a wide range of passenger and freight elevators, as well as escalators and moving walkways in residential and commercial buildings and infrastructure projects. Our New Equipment customers include real-estate and building developers, general contractors, architects, governments and specialized consultants who develop and/or design buildings for residential, commercial, retail or mixed-use activity. We sell directly to customers as well as through agents and distributors.

Summary performance for the New Equipment segment for the quarters ended June 30, 2020 and 2019 was as follows:
 
(dollars in millions) 2020 2019 Change Change
Net sales $ 1,294    $ 1,500    $ (206)   (13.7) %
Cost of sales 1,072    1,209    (137)   (11.3) %
$ 222    $ 291    $ (69)   (23.7) %
Operating expenses and other 143    153    (10)   (6.5) %
Operating profit $ 79    $ 138    $ (59)   (42.8) %

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New Equipment segment Quarter Ended June 30, 2020 compared with Quarter Ended June 30, 2019
  Net Sales Cost of Sales Operating Profit
Organic/Operational (10.4) % (8.0) % (36.2) %
Foreign currency translation (3.2) % (3.5) % (3.7) %
Acquisitions/Divestitures, net (0.1) % (0.1) % —  %
Restructuring cost —  % 0.3  % (2.9) %
Total % change (13.7) % (11.3) % (42.8) %

Net sales

The organic sales decrease of (10.4)% was driven by double digit organic sales declines in Americas and EMEA primarily driven by COVID-19. This was partially offset by low single digit growth in Asia as China began to recover from the pandemic.

Operating profit

New Equipment operational profit decreased (36.2)% primarily from the impact of lower volume (32.8)%. Material productivity 13.1% and cost containment actions 7.3% were largely offset by other rate drivers (24.4)% including under-absorption, bad debt and unfavorable mix. New Equipment operating profit was also impacted by foreign currency headwinds of (3.7)% and higher restructuring costs (2.9)%.

Summary performance for the New Equipment segment for the six months ended June 30, 2020 and 2019 was as follows:
 
(dollars in millions) 2020 2019 Change Change
Net sales $ 2,417    $ 2,771    $ (354)   (12.8) %
Cost of sales 1,986    2,269    (283)   (12.5) %
$ 431    $ 502    $ (71)   (14.1) %
Operating expenses and other 288    305    (17)   (5.6) %
Operating profit $ 143    $ 197    $ (54)   (27.4) %

New Equipment segment Six Months Ended June 30, 2020 compared with Six Months Ended June 30, 2019
Net Sales Cost of Sales Operating Profit
Organic/Operational (10.1) % (9.7) % (24.4) %
Foreign currency translation (2.6) % (2.7) % (3.5) %
Acquisitions/Divestitures, net (0.1) % (0.2) % —  %
Restructuring cost —  % 0.1  % 0.5  %
Total % change (12.8) % (12.5) % (27.4) %

Net sales

The organic sales decrease of (10.1)% was driven by organic sales declines in all regions primarily due to COVID-19.

Operating profit

New Equipment operational profit decreased (24.4)% primarily from the impact of lower volume (32.4)%. Material productivity 16.6% and cost containment actions, net of incremental standalone public company costs 5.7% were more than offset by other rate drivers (16.3)% including under-absorption and bad debt. New Equipment operating profit was also impacted by foreign currency headwinds of (3.5)% offset by restructuring of 0.5%.
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Service

The Service segment performs maintenance and repair services for both our products and those of other manufacturers and provides modernization services to upgrade elevators and escalators. Maintenance services include inspections to ensure code compliance, preventive maintenance offerings and other customized maintenance offerings tailored to meet customer needs, as well as repair services that address equipment and component wear and tear, and breakdowns. Modernization services enhance equipment operation and improve building functionality. Modernization offerings can range from relatively simple upgrades of interior finishes and aesthetics, to complex upgrades of larger components and sub-systems. Our typical Service customers include building owners, facility managers, housing associations and government agencies that operate buildings where elevators and escalators are installed.

Summary performance for the Service segment for the quarters ended June 30, 2020 and 2019 was as follows:
 
(dollars in millions) 2020 2019 Change Change
Net sales $ 1,735    $ 1,851    $ (116)   (6.3) %
Cost of sales 1,066    1,158    (92)   (7.9) %
$ 669    $ 693    $ (24)   (3.5) %
Operating expenses and other 288    305    (17)   (5.6) %
Operating profit $ 381    $ 388    $ (7)   (1.8) %

Service segment Quarter Ended June 30, 2020 compared with Quarter Ended June 30, 2019
Net Sales Cost of Sales Operating Profit
Organic/Operational (3.3) % (4.4) % 0.5  %
Foreign currency translation (2.2) % (2.3) % (2.3) %
Acquisitions/Divestitures, net (0.8) % (1.0) % —  %
Restructuring cost —  % (0.2) % —  %
Total % change (6.3) % (7.9) % (1.8) %

Net sales

The organic sales decrease of (3.3)% primarily consists of organic sales decreases in maintenance and repair of (3.6)% and modernization of (1.5)%.

Maintenance and repair net sales decreased (6.5)% as a result of an organic sales decrease of (3.6)%, foreign currency headwinds of (2.4)% and decreases related to net acquisitions and divestitures of (0.5)%.

Modernization net sales decreased (5.2)% as a result of organic sales decline of (1.5)%, foreign currency headwinds of (1.8)% and from net acquisitions and divestitures of (1.9)%.

Operating profit

Service operational profit increased 0.5% driven by favorable price and mix, productivity 6.6% and cost containment actions, net of incremental standalone public company costs 3.4% more than offsetting the impact of lower volume (4.0)% and price concessions and bad debt (5.6)%. Service operating profit was also impacted by foreign exchange headwinds of (2.3)% .
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Summary performance for the Service segment for the six months ended June 30, 2020 and 2019 was as follows:
 
(dollars in millions) 2020 2019 Change Change
Net sales $ 3,578    $ 3,681    $ (103)   (2.8) %
Cost of sales 2,221    2,298    (77)   (3.4) %
$ 1,357    $ 1,383    $ (26)   (1.9) %
Operating expenses and other 576    609    (33)   (5.4) %
Operating profit $ 781    $ 774    $   0.9  %

Service segment Six Months Ended June 30, 2020 compared with Six Months Ended June 30, 2019
Net Sales Cost of Sales Operating Profit
Organic/Operational (0.1) % —  % 1.4  %
Foreign currency translation (2.0) % (2.1) % (2.2) %
Acquisitions/Divestitures, net (0.7) % (1.0) % (0.1) %
Restructuring cost —  % (0.3) % 1.8  %
Total % change (2.8) % (3.4) % 0.9  %

Net sales

Organic sales remained flat year over year at (0.1)%. The Modernization organic sales increase of 2.6% was partially offset by the maintenance and repair organic sales decrease of (0.6)%.

Modernization net sales decreased (1.1)% year over year which is made up of a 2.6% increase in organic sales, offset by decreases in foreign currency (1.7)% and impact from net acquisitions and divestitures (2.0)%.

Maintenance and repair net sales decreased (3.2)% year over year and was comprised of a (0.6)% organic sales decrease, foreign currency headwinds of (2.1)% and decreases related to net acquisitions and divestitures of (0.5)%.

Operating profit

Service operational profit increased 1.4% with the benefit of favorable productivity, cost containment actions, net of incremental standalone public company costs and pricing and mix, more than offsetting the impact of price concessions and bad debt. Service operating profit was also impacted by foreign currency headwind of (2.2)%, offset by restructuring 1.8%.
General corporate expenses and other
Quarter Ended June 30, Six Months Ended June 30,
(dollars in millions) 2020 2019 2020 2019
General corporate expenses and other (44)   (45)   $ (179)   $ (75)  

General corporate expenses and other primarily includes Other income (expense), net and certain corporate overhead costs, non-recurring separation costs and certain incremental standalone public company costs. General corporate expenses and other during the quarter ended June 30, 2020 remained flat compared to the same period in 2019, as non-recurring Separation-related costs and incremental standalone public company costs, were offset by cost containment actions and the absence of the loss on the expected sale of a business that occurred during the quarter ended June 30, 2019.

The increase in general corporate expenses and other during the six months ended June 30, 2020 compared to the same period in 2019, is primarily driven by a fixed asset impairment of approximately $55 million, related license costs of approximately $12 million, non-recurring Separation-related costs of $53 million and incremental standalone public company costs. These were partially offset by favorable mark-to-market adjustments on foreign currency derivatives and firm commitment derivatives of approximately $20 million when compared to the prior period, the loss on the expected sale of a
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business of approximately $(19) million that occurred during the six months ended June 30, 2019 and lower employment costs in the six months ended June 30, 2020.
LIQUIDITY AND FINANCIAL CONDITION
(dollars in millions) June 30, 2020 December 31, 2019
Cash and cash equivalents $ 1,912    $ 1,446   
Total debt 6,293    39   
Net debt (total debt less cash and cash equivalents) 4,381    (1,407)  
Total equity (3,672)   2,231   
Total capitalization (total debt plus total equity) 2,621    2,270   
Net capitalization (total debt plus total equity less cash and cash equivalents) 709    824   
Total debt to total capitalization 240  % %
Net debt to net capitalization 618  % (171) %

At June 30, 2020, we had cash and cash equivalents of $1.9 billion, of which approximately 80% was held by the Company's foreign subsidiaries. After March 31, 2020 and before the Separation, the Company received $190 million of domestic cash contributions from UTC. We manage our worldwide cash requirements by reviewing available funds among the many subsidiaries through which we conduct our business and the cost effectiveness with which those funds can be accessed. On occasion, we are required to maintain cash deposits with certain banks with respect to contractual obligations related to acquisitions and divestitures or other legal obligations. As of June 30, 2020 and December 31, 2019, the amount of such restricted cash was approximately $15 million and $13 million, respectively.

From time to time we may need to access the capital markets to obtain financing. We may incur indebtedness or issue equity as needed. Although we believe that the arrangements in place as of June 30, 2020 permit us to finance our operations on acceptable terms and conditions, our access to, and the availability of, financing on acceptable terms and conditions in the future will be impacted by many factors, including (1) our credit ratings or absence of a credit rating, (2) the liquidity of the overall capital markets and (3) the current state of the economy, including the impact of COVID-19. There can be no assurance that we will continue to have access to the capital markets on terms acceptable to us.

During the six months ended June 30, 2020, Otis entered into the following debt transactions:

$1.5 billion, unsecured, unsubordinated 5-year revolving credit facility which became available on April 3,  2020

$1.0 billion, unsecured, unsubordinated 3-year term loan

$5.3 billion of unsecured, unsubordinated long-term notes

$1.5 billion unsecured, unsubordinated commercial paper program which became available on April 3, 2020


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The following is a summary of the debt issuances for the six months ended June 30, 2020:

(dollars in millions)
Issuance Date Description of Debt Aggregate Principal Balance
03-27-2020 LIBOR plus 112.5 bps term loan due 2023 $ 1,000   
02-27-2020 LIBOR plus 45 bps floating rate notes due 2023 500   
02-27-2020 2.056% notes due 2025 1,300   
02-27-2020 2.293% notes due 2027 500   
02-27-2020 2.565% notes due 2030 1,500   
02-27-2020 3.112% notes due 2040 750   
02-27-2020 3.362% notes due 2050 750   

The net proceeds from the above issuances totaling $6.3 billion were used to distribute cash to UTC as part of the Separation during the quarter ended March 31, 2020.

For additional discussion of borrowings, see Note 9 to the Condensed Consolidated Financial Statements.

The Company no longer intends to reinvest certain undistributed earnings of its international subsidiaries that have been previously taxed in the U.S. For the remainder of the Company’s undistributed international earnings, unless tax effective to repatriate, Otis will continue to permanently reinvest these earnings.

We expect to fund our ongoing operating, investing and financing requirements mainly through cash flows from operations, available liquidity through cash on hand and available bank lines of credit and access to capital markets.

On April 3, 2020, our Board of Directors authorized a share repurchase program for up to $1 billion of our common stock. Under this program, shares may be purchased on the open market, in privately negotiated transactions, or under accelerated share repurchase ("ASR") programs under plans complying with rules 10b5-1 and 10b-18 under the Securities Exchange Act of 1934, as amended. We currently do not expect any share repurchases under the program in 2020 as we focus on deleveraging.
Cash Flow - Operating Activities
  Six Months Ended June 30,
(dollars in millions) 2020 2019
Net cash flows provided by operating activities $ 823    $ 651   

Cash generated from operating activities in the six months ended June 30, 2020 was $172 million higher than the same period in 2019, primarily due to increased cash inflows for current assets and current liabilities in the six months ended June 30, 2020 of $272 million compared to the six months ended June 30, 2019. There was also increased cash inflows for Other operating activities, net in the six months ended June 30, 2020 of $55 million compared to the six months ended June 30, 2019, primarily due to long-term accruals and other activity. These were partially offset by lower net income in the six months ended June 30, 2020 of $185 million compared to the six months ended June 30, 2019, including incremental standalone public company costs and $53 million of non-recurring separation costs for the six months ended June 30, 2020 that contributed to the decrease.

In the six months ended June 30, 2020, cash inflows from current assets and current liabilities were $148 million. The net change in Contract assets, current and Contract liabilities, current improved by $266 million, which was driven by the timing of billings on contracts compared to the progression on current contracts, and Accounts payable and accrued liabilities increased $79 million largely due to the timing of payments for income tax liabilities in certain tax jurisdictions. These were partially offset by Inventories, net, which increased $71 million, due to higher production inventory and purchases of inventory in advance of potential supply chain disruptions due to COVID-19, Other assets, current increased $67 million primarily due to tax prepayments in certain tax jurisdictions, and Accounts receivable, net increased $59 million due to slower collections from customers in certain industries impacted by COVID-19.

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In the six months ended June 30, 2019, cash outflows from current assets and current liabilities were $124 million. Accounts payable and accrued liabilities decreased $156 million due to the timing of payments to suppliers and for income tax liabilities in certain tax jurisdictions and Accounts receivable increased $94 million due to increased billing volume. These were partially offset by the net change in Contract assets, current and Contract liabilities, current of $77 million due to the timing of billings on contracts compared to the progression on current contracts, Other assets, current decreased $25 million due to lower prepaid assets and Inventories, net decreased $24 million due to lower production inventory.

Cash Flow - Investing Activities 
  Six Months Ended June 30,
(dollars in millions) 2020 2019
Net cash flows used in investing activities $ (142)   $ (92)  

Cash flows used in investing activities for the six months ended June 30, 2020 and 2019 primarily reflect capital expenditures, investments in businesses and securities and proceeds received on sale of fixed assets. Cash flows used in investing activities in the six months ended June 30, 2020 compared to the same period in 2019 increased $50 million primarily due to a $51 million increase in investments made in equity securities and a $12 million increase in capital expenditures. These were partially offset by a $16 million decrease in investments in businesses.

Cash Flow - Financing Activities
  Six Months Ended June 30,
(dollars in millions) 2020 2019
Net cash flows used in financing activities $ (180)   $ (353)  

Financing activities primarily include issuance of long-term debt, increases (decreases) in short-term borrowings, dividends paid to common shareholders, dividends paid to noncontrolling interests and transfers to and from UTC, consisting of, among other things, cash transfers, distributions, cash investments and changes in receivables and payables between Otis and UTC. See Note 5 to the Condensed Consolidated Financial Statements for further discussion on transactions with UTC.

Net cash used in financing activities decreased $173 million in the six months ended June 30, 2020 compared to the same period in 2019 primarily due to the issuance of long-term notes of $5.3 billion and the draw of $1.0 billion from the term loan during the six months ended June 30, 2020, which were partially offset by a $6.0 billion increase in net transfers to UTC primarily driven by the distribution of the net proceeds of these borrowings to UTC, an $87 million increase in dividends paid on Common Stock, and a $43 million increase in payment of long-term debt issuance costs. See Note 9 to the Condensed Consolidated Financial Statements for further discussion on borrowings.

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Off-Balance Sheet Arrangements and Contractual Obligations
The section entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations – Off-Balance Sheet Arrangements and Contractual Obligations” in the Form 10 provided a table summarizing our contractual obligations and commercial commitments at the end of 2019 that would require the use of funds. As of June 30, 2020, except as described below, there have been no additional material changes in the amounts disclosed in the Form 10.

A summary of the additional significant obligations that the Company has entered into during the six months ended June 30, 2020 is as follows:

Payments Due by Period
(dollars in millions) Total 2020 2021 2022 2023 2024 Thereafter
Long-term debt $ 6,306    $ —    $   $   $ 1,501    $   $ 4,800   

In connection with the Separation and transition to a standalone public company we entered into additional contractual purchase commitments with suppliers, service vendors, and various transition services agreements primarily to support our information technology that are either necessary to operate as a standalone business or are resulting from implementing strategic initiatives. As a result, our off-balance sheet long-term purchase commitments have increased in total by approximately $190 million since December 31, 2019.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
Interest Rate Risk

Our long-term debt portfolio primarily consists of fixed-rate instruments. For any variable rate debt, interest rate changes in the London Interbank Offered Rate ("LIBOR") will impact future earnings and cash flows. From time to time, we may hedge floating rates using interest rate swaps. The hedges would be designated as fair value hedges and the gains and losses on the swaps would be reported in interest expense, reflecting that portion of interest expense at a variable rate. We issue commercial paper, which exposes us to changes in interest rates. Currently, we do not hold any derivative contracts that hedge our interest exposures, but may consider such strategies in the future.

There has been no significant change in our exposure to market risk during the quarter and six months ended June 30, 2020. For discussion of our exposure to market risk, refer to the section entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations – Market Risk and Risk Management” in the Form 10.

Item 4. Controls and Procedures
As required by Rule 13a-15 under the Exchange Act, we carried out an evaluation under the supervision and with the participation of our management, including the President and Chief Executive Officer ("CEO"), the Executive Vice President and Chief Financial Officer ("CFO") and the Vice President and Chief Accounting Officer ("CAO"), of the effectiveness of the design and operation of our disclosure controls and procedures as of June 30, 2020. There are inherent limitations to the effectiveness of any system of disclosure controls and procedures, including the possibility of human error and the circumvention or overriding of the controls and procedures. Accordingly, even effective disclosure controls and procedures can only provide reasonable assurance of achieving their control objectives. Based upon our evaluation, our CEO, our CFO and our CAO have concluded that, as of June 30, 2020, our disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the applicable rules and forms, and that it is accumulated and communicated to our management, including our CEO, our CFO and our CAO, as appropriate, to allow timely decisions regarding required disclosure.
Prior to the Separation, certain business processes were performed by UTC on behalf of the Company until the Separation on April 3, 2020. These processes included information technology, human resources, treasury, tax, internal audit, risk management, stock-based compensation programs, accounting and financial reporting, investor relations, governance, legal, procurement and other business processes. In connection with the Separation, the Company entered into a TSA under which UTC will provide the Company with certain services for a limited time to help ensure an orderly transition following the Separation. As a result of the Separation and the TSA, the Company has revised and adopted policies, procedures and
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processes, as needed, to meet regulatory requirements applicable to us as a standalone public company and will continue to identify, document and evaluate key controls to provide reasonable assurance that our internal control over financial reporting is effective.
Furthermore, as a result of COVID-19, certain employees of the Company worked remotely during the six months ended June 30, 2020. We believe this change to the working environment, however, did not have a material effect on the Company’s internal control over financial reporting.
Other than as noted above, there have been no other changes in our internal control over financial reporting during the quarter ended June 30, 2020, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


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Cautionary Note Concerning Factors That May Affect Future Results
This Form 10-Q contains statements which, to the extent they are not statements of historical or present fact, constitute “forward-looking statements” under the securities laws. From time to time, oral or written forward-looking statements may also be included in other information released to the public. These forward-looking statements are intended to provide management’s current expectations or plans for Otis’ future operating and financial performance, based on assumptions currently believed to be valid. Forward-looking statements can be identified by the use of words such as “believe,” “expect,” “expectations,” “plans,” “strategy,” “prospects,” “estimate,” “project,” “target,” “anticipate,” “will,” “should,” “see,” “guidance,” “outlook,” “confident” and other words of similar meaning in connection with a discussion of future operating or financial performance or the Separation. Forward-looking statements may include, among other things, statements relating to future sales, earnings, cash flow, results of operations, uses of cash, dividends, share repurchases, tax rates and other measures of financial performance or potential future plans, strategies or transactions of Otis following the Separation, including the estimated costs associated with the Separation and other statements that are not historical facts. All forward-looking statements involve risks, uncertainties and other factors that may cause actual results to differ materially from those expressed or implied in the forward-looking statements. For those statements, Otis claims the protection of the safe harbor for forward-looking statements contained in the U.S. Private Securities Litigation Reform Act of 1995. Such risks, uncertainties and other factors include, without limitation:

the effect of economic conditions in the industries and markets in which Otis and its businesses operate in the U.S. and globally and any changes therein, including financial market conditions, fluctuations in commodity prices, interest rates and foreign currency exchange rates, levels of end market demand in construction, the impact of weather conditions, pandemic health issues (including COVID-19 and its effects, among other things, on global supply, demand, and distribution disruptions as the coronavirus outbreak continues and results in an increasingly prolonged period of travel, commercial and/or other similar restrictions and limitations), natural disasters and the financial condition of Otis’ customers and suppliers;
challenges in the development, production, delivery, support, performance and realization of the anticipated benefits of advanced technologies and new products and services;
future levels of indebtedness, capital spending and research and development spending;
future availability of credit and factors that may affect such availability, including credit market conditions and Otis’ capital structure;
the timing and scope of future repurchases of Otis’ common stock, which may be suspended at any time due to various factors, including market conditions and the level of other investing activities and uses of cash;
delays and disruption in delivery of materials and services from suppliers;
cost reduction or containment actions, restructuring costs and related savings and other consequences thereof;
new business and investment opportunities;
the anticipated benefits of moving away from diversification and balance of operations across product lines, regions and industries;
the outcome of legal proceedings, investigations and other contingencies;
pension plan assumptions and future contributions;
the impact of the negotiation of collective bargaining agreements and labor disputes;
the effect of changes in political conditions in the U.S. and other countries in which Otis and its businesses operate, including the effect of changes in U.S. trade policies or the United Kingdom’s withdrawal from the European Union, on general market conditions, global trade policies and currency exchange rates in the near term and beyond;
the effect of changes in tax, environmental, regulatory (including among other things import/export) and other laws and regulations in the U.S. and other countries in which Otis and its businesses operate;
the ability of Otis to retain and hire key personnel;
the scope, nature, impact or timing of acquisition and divestiture activity, including among other things integration of acquired businesses into existing businesses and realization of synergies and opportunities for growth and innovation and incurrence of related costs;
the expected benefits of the Separation;
a determination by the Internal Revenue Service and other tax authorities that the distribution or certain related transactions should be treated as taxable transactions;
risks associated with indebtedness incurred as a result of financing transactions undertaken in connection with the Separation;
the risk that dis-synergy costs, costs of restructuring transactions and other costs incurred in connection with the Separation will exceed Otis’ estimates; and
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the impact of the Separation on Otis’ businesses and Otis’ resources, systems, procedures and controls, diversion of management’s attention and the impact on relationships with customers, suppliers, employees and other business counterparties.

In addition, this Form 10-Q includes important information as to risks, uncertainties and other factors that may cause actual results to differ materially from those expressed or implied in the forward-looking statements. See the "Notes to Condensed Consolidated Financial Statements" under the headings "Note 2: Basis of Presentation" and "Note 16: Contingent Liabilities," the section titled "Management's Discussion and Analysis of Financial Condition and Results of Operations" under the headings "Business Overview", "Critical Accounting Estimates", "Results of Operations", and "Liquidity and Financial Condition", and the sections titled "Legal Proceedings" and "Risk Factors" in this Form 10-Q and our Form 10-Q for the quarter ended March 31, 2020 and in our Form 10. Additional important information as to these factors is included in our Form 10 in "Item 1. Business", "Item 1A. Risk Factors", "Item 2. Financial Information" and "Item 8. Legal Proceedings". The forward-looking statements speak only as of the date of this report or, in the case of any document incorporated by reference, the date of that document. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by applicable law. Additional information as to factors that may cause actual results to differ materially from those expressed or implied in the forward-looking statements is disclosed from time to time in our other filings with the SEC.
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PART II – OTHER INFORMATION
Item 1. Legal Proceedings

See Note 17, Contingent Liabilities to the Condensed Consolidated Financial Statements, for discussion regarding material legal proceedings.

Except as noted above, there have been no material developments in legal proceedings. For previously reported information about legal proceedings refer to "Part II - Other Information, Item 1. Legal Proceedings" in our Form 10-Q for the quarter ended March 31, 2020 and "Item 8. Legal Proceedings," in our Form 10.
Item 1A. Risk Factors
Except as noted below, there have been no material changes in the Company's risk factors from those disclosed in Item 1A. Risk Factors, in our Form 10.

Our business may be further impacted by the COVID-19 pandemic.

As previously disclosed, COVID-19 has spread throughout the world, resulting in widespread travel restrictions and extended shutdowns of non-essential businesses, including construction and hospitality venues, impacting to various extents our factory operations, new equipment installations and access to units under maintenance. The extent of the resulting impact of the COVID-19 pandemic on our business is uncertain at this time and will depend on future developments, but further prolonged closures throughout the world or the rollback of reopening measures due to a resurgence of COVID-19 cases and continued decreases in the general level of economic activity may further disrupt our operations and the operations of our suppliers, distributors and customers. Additionally, further tightening of credit in the capital markets could adversely affect our ability to access the capital markets or could result in a significant increase in our borrowing costs. It could also affect the ability of our customers to pay for our products and services and to obtain financing for significant purchases and operations, which has resulted in, and could further result in, a decrease and/or cancellation of orders for our products and services and/or payment delays or defaults. Similarly, further tightening credit may adversely affect our supply base and increase the potential for one or more of our suppliers to experience financial distress or bankruptcy, which could impact our ability to fulfill orders on time or at anticipated cost. Any of these factors could have a material adverse effect on our business, results of operations, cash flows and financial condition.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
None.
Item 5. Other Information

Annual Meeting Notices

It is currently anticipated that the Company’s 2021 Annual Meeting of Shareholders (the “2021 Annual Meeting”) will be held on or about April 27, 2021. Because this will be the Company’s first annual meeting of shareholders following the Separation, the Company is informing shareholders of the anticipated date of the 2021 Annual Meeting. The time and location of the 2021 Annual Meeting will be specified in the Company’s proxy statement for the 2021 Annual Meeting. To be considered for inclusion in the Company’s proxy statement for the 2021 Annual Meeting, shareholder proposals submitted pursuant to Rule 14a-8 under the Securities Exchange Act of 1934, as amended, must be in writing and received by the Company’s Secretary at the Company’s principal executive offices at One Carrier Place, Farmington, Connecticut 06032 no later than November 11, 2020. Such proposals must also comply with the requirements of Rule 14a-8.

In accordance with the advance notice provisions in our Amended and Restated Bylaws, effective April 3, 2020, and filed as Exhibit 3.2 of our Current Report on Form 8-K (Commission file number 001-39221) filed with the SEC on April 3, 2020 (the “Bylaws”), shareholder proposals made outside the process of Rule 14a-8 must be in writing and received by the Company’s Secretary at the Company’s principal executive offices between the close of business on November 11, 2020 and the close of business on December 11, 2020.

Under our Bylaws, a shareholder who wishes to nominate a candidate for election as a director at the 2021 Annual Meeting (other than pursuant to the “proxy access” provisions of Section 1.16 of the Bylaws) must send advance written notice to the Corporate Secretary for receipt no earlier than November 11, 2020, and no later than December 11, 2020.
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An eligible shareholder who wishes to have a nominee of that shareholder included in our proxy materials for the 2021 Annual Meeting pursuant to the “proxy access” provisions of Section 1.16 of our Bylaws must send advance written notice to the Corporate Secretary for receipt no earlier than October 12, 2020, and no later than November 11, 2020.

Shareholders are advised to review the Bylaws, as they contain additional requirements with respect to advance notice of shareholder proposals and director nominations and nominations made under the "proxy access" provision.

Departure of Officer

On July 27, 2020, the Company and Richard M. Eubanks, Jr. mutually agreed that Mr. Eubanks will step down as President, Otis EMEA effective as of September 30, 2020.

The Company and Mr. Eubanks have entered into a separation agreement (the “Executive Separation Agreement”). Under the Executive Separation Agreement, upon Mr. Eubank’s termination he will be entitled to receive, among other things, (i) vesting of 27,179 Company shares in respect of the one-time restricted stock unit award granted to him when he was hired, (ii) pro rata vesting of his 2019 annual equity grant, which will entitle him to receive 6,570 Company shares in respect of performance share units and the vesting of 29,762 stock appreciation rights, with an exercise price of $70.49, which may be exercised for up to one-year after termination of employment, (iii) a pro-rata annual bonus for 2020, which will be determined and paid on the same basis as for active senior executives, with proration based on the portion of 2020 during which Mr. Eubanks was employed by the Company, (iv) a payment of $562,500 on June 30, 2021 and a payment of $562,500 on March 30, 2022, (v) continued use (or payments in lieu of) of a Company provided apartment and car for the remainder of 2020, (vi) $35,000 for outplacement services, $35,000 for legal fees and $60,000 for relocation expenses, and (vii) receipt of the payments and benefits to which Mr. Eubanks is entitled under the Company’s expatriate program, which will, among other things, require the Company to move Mr. Eubanks from Paris to the United States and provide certain tax equalization services. The Executive Separation Agreement contains customary confidentiality and provisions and a mutual release of claims, as well as 18-month non-competition and non-solicitation obligations.

The foregoing description of the Executive Separation Agreement does not purport to be complete and is qualified in its entirety by reference to the full text of the Executive Separation Agreement, a copy of which is filed as Exhibit 10.6 to this Quarterly Report on Form 10-Q and is incorporated herein by reference.


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Item 6. Exhibits
Exhibit
Number
Exhibit Description
2.1
3.1(a)
3.1(b)
3.2
10.1
10.2
10.3
10.4
10.5
10.6
15
31.1
31.2
31.3
32
101.INS XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.*
101.SCH XBRL Taxonomy Extension Schema Document.*
101.CAL XBRL Taxonomy Extension Calculation Linkbase Document.*
101.DEF XBRL Taxonomy Extension Definition Linkbase Document.*
101.LAB XBRL Taxonomy Extension Label Linkbase Document.*
101.PRE XBRL Taxonomy Extension Presentation Linkbase Document.*
104 Cover Page Interactive Data File - the cover page XBRL tags are embedded within the Inline XBRL document.
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Notes to Exhibits List:
* Submitted electronically herewith.
Attached as Exhibit 101 to this report are the following formatted in XBRL (Extensible Business Reporting Language): (i) Condensed Consolidated Statements of Operations for the quarters and six months ended June 30, 2020 and 2019, (ii) Condensed Consolidated Statements of Comprehensive Income for the quarters and six months ended June 30, 2020 and 2019, (iii) Condensed Consolidated Balance Sheets as of June 30, 2020 and December 31, 2019, (iv) Condensed Consolidated Statements of Cash Flows for the six months ended June 30, 2020 and 2019, (v) Condensed Consolidated Statements of Changes in Equity for the quarters and six months ended June 30, 2020 and 2019 and (vi) Notes to Condensed Consolidated Financial Statements.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. 
OTIS WORLDWIDE CORPORATION
(Registrant)
Dated: July 31, 2020 by:
/s/ RAHUL GHAI
Rahul Ghai
Executive Vice President and Chief Financial Officer
(on behalf of the Registrant and as the Registrant's Principal Financial Officer)
Dated: July 31, 2020 by:
/s/ MICHAEL P. RYAN
Michael P. Ryan
Vice President and Chief Accounting Officer
(on behalf of the Registrant and as the Registrant's Principal Accounting Officer)

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Exhibit 10.5 OTIS WORLDWIDE CORPORATION BOARD OF DIRECTORS 2020 ANNUAL COMPENSATION DISTRIBUTION ELECTION FORM Upon election, non-employee members of the Board of Directors receive annual compensation comprised of an Annual Cash Retainer and an Annual Award of Deferred Stock Units (“DSUs”). The compensation arrangements for non-employee Directors are as follows: Total Award Annual Cash Annual DSU ($) Retainer ($) Award ($) Base Compensation 310,000 124,000 186,000 Directors elected after September 30, but before the next Annual Meeting, receive half of the Base Compensation. Non-employee Directors serving in leadership roles on the Board and/or its committees additionally receive the following awards: Total Additional Additional Annual Additional Annual DSUs Award ($) Cash Retainer ($) ($) Lead Director 35,000 14,000 21,000 Audit Chair 25,000 10,000 15,000 Audit Members 15,000 6,000 9,000 Compensation Chair 20,000 8,000 12,000 Nominations and Governance Chair 20,000 8,000 12,000 Directors serving in multiple leadership roles will receive the additional awards applicable to each role. If you make no election, you will receive a combination of cash and DSUs as described above. If you would like to receive DSUs instead of the cash that would otherwise be paid to you for the 2020-21 board cycle (i.e., the period from the spin-off to the first annual meeting) please check below:  100% Deferred Stock Units Upon retirement or termination from the Board, I elect to receive distribution of my 2020-2021 DSUs in (please check one):  15 annual installments  10 annual installments  A full and immediate distribution of all shares The number of DSUs will be determined by dividing your Annual DSU Award (including your Annual Retainer Award if you so elect above) by the closing price of Otis common stock on the grant date. Fractional DSUs will be credited to your account. All whole or partial DSUs will be eligible for dividend equivalents equal to Otis’ declared dividend and will be credited to your account as additional DSUs on the date the dividend is paid. Upon retirement or termination from the Board, DSUs held in your account will be converted into shares of Otis common stock and distributed to you, unless you elected 10 or 15 annual installments, in which case DSUs will be converted to shares of stock in accordance with the installment schedule. During the installment period, the value of your account will not be taxable until each installment distribution is received. In the event of your death before distribution, the full value of your account will be distributed to your estate unless a Beneficiary Designation form is on file. DSUs will be governed by the terms and conditions of the Otis Worldwide Corporation Board of Directors Deferred Stock Unit Plan. ________________________________ _______________________________ _______________ Signature Print Name Date Please return by March 13, 2020 to: Chris Monteith at ***


 
Exhibit 10.6 SEPARATION AGREEMENT This Separation Agreement (the “Agreement”) is made as of July 30, 2020 by and between Richard M. Eubanks, Jr. (the “Executive”), and Otis Worldwide Corporation, a Delaware corporation, with an office and place of business at Farmington, Connecticut (“Otis”). WHEREAS, the Executive is employed as President, Otis EMEA; and WHEREAS, the parties wish to set forth their mutual understanding concerning the terms and conditions relative to the termination of the Executive’s employment and to resolve fully and finally any and all potential claims with respect to any matter arising out of or in connection with the Executive’s termination of employment with Otis and its affiliates (collectively, the “Company”). NOW, THEREFORE, for good and valuable consideration, the sufficiency of which is hereby acknowledged, it is hereby mutually agreed as follows: I. TERMINATION OF EMPLOYMENT The Executive shall cease serving as President, Otis EMEA, and will terminate employment with the Company, on September 30, 2020 (the “Termination Date”). The Executive hereby resigns from all positions that he holds as an officer or director of the Company or any of its subsidiaries or affiliates effective as of the Termination Date, and agrees to execute such additional documents and take such additional actions as the Company determines are necessary or desirable to further effectuate the foregoing. II. COMPENSATION AND BENEFIT MATTERS A. Salary to the Termination Date The Executive shall be paid at his current rate of salary until the Termination Date; provided, however, that if the pay cut that was applied to the senior executive management team in connection with the COVID-19 pandemic is lifted, then the Executive’s salary shall be increased to the amount that was provided to him before such pay cut. Any such increase shall be applied on only a prospective basis. B. June 30, 2021 and March 30, 2022 Payments Otis will pay, or cause the Executive to be paid, $562,500 within 30 days following June 30, 2021 and an additional $562,500 on March 30, 2022. These payments will not be treated as compensation for purposes of any of the Company’s benefit programs. The Executive acknowledges that these payments are provided in consideration of the Executive’s agreements and obligations under this


 
Agreement, all of which shall continue in accordance with this Agreement following the Executive’s receipt of such payments. The Executive further acknowledges that the Executive is not otherwise entitled to these payments. These payments are not to be interpreted as an admission or evidence of any liability whatsoever on the part of the Company, rather they represent consideration for the Executive signing this Agreement and fulfilling the promises contained herein. Except as expressly set forth in this Agreement, no separate payment to the Executive for attorneys’ fees, costs, back pay or any other claimed losses or expenses shall be made by the Company. C. Other Compensation and Benefit Matters 1) Stock Awards. Subject to the Executive entering into, not revoking, and complying with the terms of this Agreement, on the Termination Date, (1) 27,179 shares of Otis common stock shall vest in respect of the one-time restricted stock unit award granted to the Executive on April 1, 2019 (with such shares to be delivered within 60 days following the Termination Date), (2) 6,570 shares of Otis common stock shall vest in respect of the performance shares granted to the Executive on April 1, 2019 (provided that such shares shall not be delivered to the Executive until the applicable performance period is completed) and (3) 29,672 stock appreciation rights granted to the Executive on April 1, 2019 shall also vest and become exercisable in accordance with the terms and conditions of the plan and agreement under which they were granted. All other long-term incentive awards held by the Executive, including the portion of the awards referred to in (2) and (3) above that do not vest, will be cancelled without payment or other consideration on the Termination Date. The treatment of long-term incentive awards in all cases remains subject to and governed by the terms and conditions of the applicable long-term incentive plan document and the schedule of terms applicable to each award, including, without limitation, certain post-employment covenants and restrictions. 2) Executive Annual Bonus Plan. The Executive shall receive a bonus that he would be eligible to receive under Otis’ Executive Annual Bonus Plan (the “Bonus Plan”) for calendar year 2020 if he were still an active executive on the date such bonus is paid. The amount of the bonus payable under the Bonus Plan, if any, shall be based on the actual results achieved (taking into account Otis’ overall and the EMEA region’s performance) and will be prorated based on the Executive’s period of employment in 2020 (i.e., multiplied by 9/12ths). There will be no 2


 
discretionary adjustment to the bonus and it will be paid at the same time bonuses are paid to active executives under the Bonus Plan. 3) Tax Equalization. The Executive shall be entitled to tax equalization in accordance with Otis’ policy applicable to expatriates and such tax equalization will include all payments and benefits paid hereunder that relate to his employment. Payments from the Company provided under Section II.B will not be subject to tax equalization. Payments for outplacement services, legal fees and repatriation expenses and in lieu of the Company paying rent under 5) below will be subject to tax equalization. Executive will timely settle any tax equalization balances owed to the Company 4) Insurance. The Executive and the Executive’s eligible dependents will continue to be covered under the Company’s health, dental and life insurance programs at the Company’s expense in accordance with the Executive’s current elections (subject to a one-times base salary limit on life insurance) under the Choice benefits program, or such other applicable Company program, for up to 12 months following the Termination Date or until the Executive obtains similar coverages with a new employer, if sooner. If similar coverages are obtained, the Executive shall promptly notify the Company. There will be no refund for any unused coverage. At the end of the 12-month period, if the Executive has not obtained similar coverages the Executive may elect to continue medical and dental coverages under the Choice benefit program, or such other applicable Company program, at the Executive’s own expense in accordance with the Consolidated Omnibus Budget Reconciliation Act’s (“COBRA”) continuation provisions. The Executive may convert the Executive’s group life insurance coverage to an individual policy in accordance with the terms of the group insurance policy following the Termination Date. There will be no continuation of short or long-term disability coverage following the Termination Date. 5) Apartment, Car, Phone. Until December 31, 2020, the Executive shall be permitted, at no cost to the Executive and on the same terms and conditions applicable as of the date of this Agreement, to continue to (1) reside in the apartment the Company is providing to him in Paris, France as of the date of this Agreement, (2) use his Company-provided cell phone and (3) have access to the leased vehicle the Company is providing to him as of the date of this Agreement (or a substitute equivalent vehicle or an equivalent amount in cash in lieu thereof, at the Company’s discretion). At the Company’s option, it may provide the Executive with 3


 
the aggregate monthly rent for the apartment for October, November and December on the Termination Date and cease making future rent payments for the apartment. If the security deposit is not used to offset any rent that would otherwise be due and if it is returned to the Executive, the Executive will promptly return the security deposit for the apartment to the Company. 6) Outplacement Assistance. Otis will pay, or will cause the Executive to be paid, as soon as practicable following the Termination Date, $35,000 in respect of outplacement services. 7) Legal Fees. Otis will pay, or will cause the Executive to be paid, as soon as practicable following the Termination Date, $35,000 in respect of legal fees. 8) Repatriation. The Company will return the Executive and his family, and their personal belongings, from France to the contiguous United States so long as the Executive returns to the United States on or before July 31, 2021 at no cost to the Executive. The repatriation benefits will be provided on the same basis as the outbound trip from the United States to France (e.g., packing and moving and business class travel). In addition, Otis will pay, or will cause the Executive to be paid, as soon as practicable following the Termination Date, $60,000 for miscellaneous moving expenses. 9) Tax and Financial Planning Services. For the 2020 and 2021 tax years (or longer if required by French law), the Executive shall be entitled to tax consulting and preparation services at no cost to the Executive on substantially the same basis as such were previously provided to him during his employment with the Company. Financial planning services currently provided by Otis through AYCO shall be continued at no cost to Executive through September 30, 2020. 10) Personal Files. The Company agrees that the Executive shall maintain ownership and use of his rolodex and other hard copy and electronic address books, personal emails and other personal files and the Company shall cooperate and assist the Executive, as may be reasonably requested, in the transfer to the Executive of his contacts, personal emails and other personal files. III. AGREEMENTS BY THE EXECUTIVE A. On or before the Termination Date, the Executive will return to the Company the Executive’s company-issued laptop, and other electronic devices, as well as all Company Information, reports, files, memoranda, records, computer access 4


 
codes, software and other information that the Executive received or prepared or helped to prepare in connection with the Executive’s position at the Company; provided, however, that the Executive may keep his Company-issued phone (after presenting such phone to the Company on or before the Termination Date to allow the Company to remove all Company Information therefrom) until December 31, 2020, at which point he shall return it to the Company. The Executive has not and will not retain any copies or excerpts of such materials (hard copy and electronic). The term “Company Information” as used in this Agreement means: (a) confidential information including, without limitation, information received from third parties under confidential conditions; (b) information subject to the Company’s attorney-client or work-product privilege; and (c) other non-public technical, scientific, business or financial information, the use or disclosure of which might reasonably be construed to be contrary to the Company’s interest. B. The Executive acknowledges that in the course of the Executive’s employment with the Company, the Executive has acquired Company Information and that such Company Information has been disclosed to the Executive in confidence and for the Company’s use only. The Executive agrees that the Executive: (1) will continue to keep such Company Information confidential at all times; (2) will not disclose or communicate Company Information to any third party; and (3) will not make use of Company Information on Executive’s own behalf, or on behalf of any third party. If the Executive becomes legally compelled to disclose any Company Information, the Executive will, to the extent practicable under the circumstances, provide the Company with prompt written notice of such request(s) so that the Company may seek a protective order or other appropriate legal remedy. In view of the nature of the Executive’s employment and the sensitive nature of Company Information that the Executive has received during the course of employment, the Executive agrees that any unauthorized disclosure to third parties of Company Information or other material violation or threatened violation of this Agreement would cause irreparable damage to the trade secret, privileged, confidential, or proprietary status of Company Information and to the Company. If the Company believes that the Executive has violated this provision, it shall promptly notify the Executive and provide the Executive with an opportunity to explain why his actions do not constitute a violation. If thereafter the Company in good faith believes that the Executive has violated this provision (other than a non-substantive violation), it may discontinue all payments and benefits under this Agreement and the Company shall be entitled to an injunction prohibiting the Executive from any such disclosure, attempted disclosure, violation or threatened violation without the need to post a bond. If an arbitrator or a court of competent jurisdiction shall determine that the Executive violated this provision (other than a non- substantive violation), the Executive will, upon the Company’s demand, promptly repay all payments and the cash value of all benefits previously provided to the 5


 
Executive under the terms of this Agreement (and neither the Executive nor his Estate will have a claim for any additional payments or benefits hereunder). Conversely, if an arbitrator or a court of competent jurisdiction shall determine that the Executive did not violate this provision (or such violation was non- substantive), the Company shall promptly pay all discontinued amounts and benefits to the Executive with interest at the WSJ prime rate plus eight percent plus Executive’s reasonable attorneys’ fees and costs incurred in any such action. If Company Information becomes generally available to the public other than by the Executive’s acts or omissions, it is no longer subject to the restrictions in this paragraph. This paragraph does not affect your right to report fraud, waste or abuse to governmental investigative agencies. Notwithstanding any provision of this Agreement to the contrary, the provisions of this Agreement are not intended to, and shall be interpreted in a manner that does not, limit or restrict the Executive from exercising his legally protected whistleblower rights (including pursuant to Rule 21F under the Securities Exchange Act of 1934, as amended). Notice regarding trade secrets. Under certain conditions, the Defend Trade Secrets Act of 2016 (Public Law No. 114-153, Section 7) provides immunity from liability for certain disclosures of trade secrets, in confidence or under seal, to the government or in connection with a court proceeding, when related to suspected violations of law raised in good faith (18 U.S.C. § 1833). C. Nothing in this Agreement shall preclude the Executive from seeking employment outside the Company that starts after the Termination Date, except that: to further ensure the protection of Company Information, the Executive agrees that, for an 18-month period commencing on the Termination Date, the Executive will not accept employment in any form (including entering into consulting relationships or similar arrangements) with a Competing Business (as defined below), unless the Executive first obtains the written consent of Laurie Havanec, Executive Vice President and Chief People Officer, Otis Worldwide Corporation (or her successor). The Executive’s obligations with regard to Company Information, as set forth in Section III.B herein shall continue in effect independent of the Executive’s employment or other activities following the Termination Date. “Competing Business” shall mean any business, person, entity or group of business entities, regardless of whether organized as a corporation, partnership (general or limited), joint venture, association or other organization that conducts or is planning to conduct a business that manufactures, installs, sells, services or refurbishes elevators, escalators or moving sidewalks anywhere in the world. The Company acknowledges that some businesses, persons, entities, or group of businesses that are Competing Businesses as defined above may also have lines of business or parts of their business that do not compete with the 6


 
Company, and the restrictions contained herein are not intended to include such lines of business or parts of their businesses. Executive understands and agrees that if he intends to become employed by, perform services for, or otherwise become associated with (as an employee, officer, director, principal, agent, manager, partner, co-partner or consultant or any other individual or representative role) a Competing Business as defined above, it is presumed that the restriction contained herein applies. Executive further understands and agrees that if he reasonably believes the restriction contained herein should not apply, he must attest to this and reasonably demonstrate to Otis’ Chief People Officer that he will only be employed by, perform services for, or otherwise become associated with (as an employee, officer, director, principal, agent, manager, partner, co-partner or consultant or any other individual or representative role) a line of business in, or part of, a Competing Business that does not compete with the Company as defined above, in which case the restriction shall not apply. The Executive further agrees that any reasonable demonstration shall include an obligation to make one or more further reasonable demonstrations if the Company has good faith grounds to request this from him. D. The Executive acknowledges the Executive’s understanding that the Executive’s intellectual property agreement with the Company continues in full force and effect following the Termination Date. E. For an 18-month period commencing on the Termination Date, the Executive agrees that: (i) the Executive will not directly or indirectly recruit or induce any Company executive or other employee to leave the Company; (ii) provide any information or make referrals to personnel recruitment agencies or other third parties in connection with Company executives and other employees; or (iii) otherwise participate in any activity or process that might reasonably be expected to lead to or assist in the solicitation of a Company employee. As a Company executive, the Executive acknowledges that the Executive has obtained sensitive and valuable information about the capabilities and potential of Company employees. The Executive acknowledges that such information constitutes “Company Information” (as defined herein) and is subject to the disclosure restrictions set forth in this Agreement. F. The Executive agrees to cooperate, at mutually convenient times with due regard to Executive’s personal and professional obligations, with the Company with respect to any matter: (i) in which the Executive was involved during the course of the Executive’s employment; and (ii) with respect to which the Executive’s subsequent assistance and cooperation is reasonably necessary or appropriate. Such cooperation will include using the Executive’s best efforts to protect and further the Company’s interests in litigation matters. For assistance rendered, the Company will reimburse the Executive for any reasonable 7


 
expenses incurred in connection with providing any such assistance. In addition, if the Company determines that the Executive’s assistance involves significant time commitments, then the Company will compensate the Executive at the rate of $800 per hour. In this regard, commitments that require the Executive’s physical presence or conference call participation, in either case for more than one hour, shall be compensated. However, routine, casual communications such as brief, mutually convenient local meetings or telephone calls of short duration will not be compensated. IV. RELEASE OF CLAIMS A. The Executive, on behalf of himself and his heirs, executors, assigns and successors in interest, hereby agrees to release the Company, its former, current or future subsidiaries, affiliates, divisions, present, employees, officers, directors, agents and representatives (the “Releasees”), personally and in their capacity as employees, officers, directors and agents of the Company, from any and all actions, damages, losses, costs and claims of every kind and nature whatsoever, at law or in equity, whether absolute or contingent, which he had, now has or may have arising out of, in connection with, or relating to his employment or the termination of his employment. This includes a release of any rights or claims the Executive may have under U.S. law, including the Age Discrimination in Employment Act of 1967, as amended from time to time; Title VII of the Civil Rights Act of 1964; the Equal Pay Act; the Americans with Disabilities Act; the Employee Retirement and Income Security Act of 1974, as amended from time to time; or any other U.S. or non-U.S. federal, state or local laws or regulations. This Release also includes a release by the Executive of any claims or actions for wrongful discharge, breach of contract (express or implied), tort, defamation, emotional distress or any other claims otherwise related to the Executive’s employment or the termination of the Executive’s employment with the Company. B. This Release covers all claims based on any facts or events, whether known or unknown by the Executive that occurred on or before the effective date of this Agreement. The Executive agrees to notify the Company of any claims the Executive asserts that may have arisen between the effective date of this Agreement and Termination Date, and, if requested by the Company, the Executive shall reaffirm this release in writing effective as of the Termination Date. Executive acknowledges that the Executive is not entitled to, and will not assert any claim for, termination-related benefits under any jurisdiction outside of the United States, whether based on foreign law, regulation, collective agreement, contract or arrangement. C. This Release does not include, however: (i) a release of the Executive’s rights to any pension, deferred compensation, long term incentive, health or similar 8


 
benefits to which the Executive may be entitled in accordance with the terms of the Company employee benefit plans in which the Executive participated; (ii) a Release of any claims for payments, benefits or other rights to which the Executive is entitled in accordance with the terms of this Agreement, (iii) any indemnification or similar rights the Executive has as a current or former officer or director of the Company and its affiliates, including, without limitation, any and all rights thereto referenced in the bylaws and certificate of incorporation of the Company and its affiliates, other governance documents, or any rights with respect to directors’ and officers’ insurance policies; and (iv) the Executive’s right to reimbursement of business expenses incurred prior to the Termination Date. D. In consideration of the terms hereof, Otis on behalf of itself and its subsidiaries and affiliates hereby agrees to and does release and forever discharge the Executive, from any and all actions, damages, losses, costs and claims of any and every kind and nature whatsoever, at law or in equity, whether absolute or contingent, which any of the Releasees had, now has or may have arising out of, in connection with, or relating to the Executive having been an employee, officer or director of Otis or any of its subsidiaries or affiliates about which the Company had knowledge, or could reasonably be expected to have had knowledge, as of the date hereof; provided, however, that the Company does not release, acquit or discharge the Executive from (i) any obligations to the Company under this Agreement or any obligations under agreements referenced in this Agreement, (ii) any acts or omissions in connection with his service to the Company involving gross negligence or for which the Executive would not be indemnified under applicable law or the Company’s organizational documents, and (iii) any claims that may arise from events or actions occurring after the date hereof. The Company represents that as of the date hereof it has no knowledge of any events that would constitute gross negligence or provide cause for termination or permit it to recover any equity granted to the Executive or any other payments provided to the Executive. V. FUTURE LAWSUITS, COMPLAINTS OR CLAIMS Nothing in this Agreement shall be construed to prohibit the Executive from filing a charge with or participating in any investigation or proceeding by the EEOC or comparable state or local agency. The Executive agrees, however, to waive the right to recover monetary damages in any charge, complaint, or lawsuit filed by the Executive or anyone else on the Executive’s behalf, with respect to any claims that are released in Section IV of this Agreement. VI. PERIOD FOR REVIEW AND CONSIDERATION OF AGREEMENT The Executive confirms that the Executive has been given 21 days to review and consider this Agreement before signing it. The Executive states that he has read this 9


 
Agreement and understands its content and effect, and without duress or coercion, knowingly and voluntarily assents to its terms. VII. EACH PARTY THE DRAFTER; HEADINGS The provisions of this Agreement have been examined, negotiated, drafted and revised by counsel for each party hereto and no implication shall be drawn nor made against any party hereto by virtue of the drafting of this Agreement. The headings of sections are included solely for convenience of reference and shall not control the meaning or interpretation of any provisions of this Agreement. VIII. EXECUTIVE’S RIGHT TO REVOKE AGREEMENT If this Agreement is signed by the Executive and returned to the Company within the time specified in Section VI of this Agreement, the Executive may revoke this Agreement within seven days of the date of the Executive’s signature. For the revocation to be effective, written notice must be received by the Company no later than the close of business on the seventh day after the Executive signs this Agreement. If the Executive revokes this Agreement, it shall not be effective or enforceable and the Executive will not receive the payments and/or benefits described herein. IX. SEVERABILITY The parties agree that the provisions of this Agreement are severable and divisible. In the event any portion of this Agreement is determined to be illegal or unenforceable, the remaining provisions of this Agreement shall remain in full force and effect. X. TAXES The Executive, or the Executive’s estate, is responsible for any tax liability associated with payments and benefits provided under this Agreement. The Company shall withhold taxes from such payments and benefits to the extent required by law. XI. ENTIRE AGREEMENT AND COUNTERPARTS This is the entire Agreement between the Executive and the Company. The Company has made no promises to the Executive other than those set forth in this Agreement. This Agreement may be executed by either of the parties hereto in counterparts, each of which shall be deemed an original, but all such counterparts shall together constitute one and the same instrument. XII. MUTUAL NONDISPARAGEMENT The Executive agrees that he will not make any voluntary statements, written or oral, or cause or encourage others to make any such statements that defame, disparage or in any way criticize the personal and/or business reputations, practices or conduct of the 10


 
Company or any of the other Released Parties. Otis agrees that its officers and directors will not make any voluntary statements, written or oral, or cause or encourage others to make any such statements that defame, disparage or in any way criticize the personal and/or business reputations, practices or conduct of the Executive. Notwithstanding the foregoing, nothing in this Section XII shall preclude the Executive or the Company from making truthful and accurate statements or disclosures that are required by applicable laws or legal process or in order to enforce this Agreement. XIII. RELEASE IS OF THE ESSENCE OF THIS AGREEMENT The Release set out in Section IV of this Agreement is an essential and material part of this Agreement. If the Executive files a lawsuit, charge, complaint, or other claim asserting any claim or demand which is within the scope of such Release, the Company (whether or not such claim is valid) shall be entitled to cancel any and all future obligations under this Agreement and recoup the value of all payments and benefits paid hereunder, together with the Company’s reasonable costs and attorneys’ fees. XIV. NOTICE Any notice under this Agreement shall be in writing and addressed to the Executive at his address on file with the Company. A copy of any notice to the Executive shall be sent to: Stember, Cohn & Davidson-Welling, LLC 425 First Avenue 7th Floor Pittsburgh, PA 15219 Attention: John Stember Any notice to the Company shall be addressed as follows: Otis Worldwide Corporation 1 Carrier Place Farmington, CT 06032 Attention: General Counsel XV. ARBITRATION Except with respect to the covenants in Section III of this Agreement which may be enforced in a court of competent jurisdiction in the State of Connecticut, any dispute arising between the Company and the Executive with respect to the performance or interpretation of this Agreement shall be submitted to arbitration in Hartford, Connecticut, for resolution in accordance with the Employment Arbitration Rules of the American Arbitration Association, modified to provide that the decision by the arbitrator shall be binding on the parties, shall be furnished in writing, separately and specifically stating the findings of fact and conclusions of law on which the decision is based and 11


 
shall be rendered within 90 days following empanelment of the arbitrator. The costs of arbitration and selection of the arbitrator shall be determined in accordance with the Employment Rules of the American Arbitration Association. Following a decision by the arbitrator, the successful party, if there is one, will be reimbursed by the other party for all costs or fees paid by the successful party to the American Arbitration Association in relation to the dispute under this Agreement. This Agreement shall be subject to and governed by the laws of the state of Connecticut, excluding its conflict of law rules. XVI. SECTION 409A The intent of the parties is that payments and benefits under this Agreement be exempt from or comply with Section 409A of the Internal Revenue Code of 1986, as amended and the rules and regulations thereunder (collectively, “Section 409A”) and, accordingly, to the maximum extent permitted, this Agreement shall be interpreted to be exempt from or in compliance with Section 409A. For purposes of Section 409A, the Executive’s right to receive any installment payments pursuant to this Agreement shall be treated as a right to receive a series of separate and distinct payments. To the extent any reimbursement or in-kind payment provided pursuant to this Agreement is deemed “nonqualified deferred compensation” subject to Section 409A then (i) all such expenses or other reimbursements as provided herein shall be payable in accordance with the Company’s policies in effect from time to time, but in any event shall be made on or prior to the last day of the taxable year following the taxable year in which such expenses were incurred by the Executive, (ii) no such reimbursement or expenses eligible for reimbursement in any taxable year shall in any way affect the expenses eligible for reimbursement in any other taxable year, and (iii) the right to such reimbursement or in-kind benefits shall not be subject to liquidation or exchanged for another benefit. XVII. EFFECTIVE DATE OF AGREEMENT The effective date of this Agreement shall be seven days from the date in which the Agreement is signed and dated by the Executive, provided the Executive has not revoked acceptance in accordance with Section VIII above. If the Agreement is not dated by the Executive then, in that event, the effective day of the Agreement shall be seven calendar days after receipt of the Agreement by the Company, provided the Executive has not revoked acceptance in accordance with Section VIII above. XVIII. TERMINATION FOR CAUSE If the Executive’s employment is terminated by the Company for Cause (as such term is defined in Otis’ Change in Control Severance Plan) prior to September 30, 2020 for post August 1, 2020 conduct, then the Company’s obligation under this Agreement shall be suspended pending the outcome of any proceedings initiated by Executive challenging the Company’s termination for Cause. If Executive prevails in any dispute concerning a 12


 
Cause termination, the Company shall pay Executive’s reasonable attorney’s fees and costs and interest on any amounts due. XIX. DEATH OF EXECUTIVE In the event that Executive should die before receiving all payments, benefits and other consideration described in Section II of this Agreement, any and all remaining, benefits and other consideration shall be paid to Executive’s estate within 90 days and, for the rest of the time that Executive would have been remained eligible for Company-paid health care under Section II.4 of this Agreement, the Company shall continue to provide coverage to Executive’s surviving eligible dependents. XXX. REMEDIES The Company’s decision to discontinue payments and benefits or demand repayment of the same shall not affect the validity and enforceability of the Agreement, shall not be in lieu of any other legal and equitable remedies it may have and will have no effect on the Release contained in this Agreement. Further, the Company’s remedy for a breach of this Agreement shall not be limited to the recovery of payments or the value of benefits provided or due in accordance with this Agreement. IN WITNESS WHEREOF, THE PARTIES HERETO HAVE EXECUTED THIS AGREEMENT. Otis Worldwide Corporation /s/ Joshua A. Mullin By: Joshua A. Mullin Title: Associate General Counsel Dated: July 30, 2020 /s/ Richard M. Eubanks, Jr. Richard M. Eubanks, Jr. Dated: July 30, 2020 13


 

Exhibit 15




July 31, 2020


Securities and Exchange Commission
100 F Street, N.E.
Washington, DC 20549

Commissioners:

We are aware that our report dated July 31, 2020 on our review of interim financial information of Otis Worldwide Corporation, which appears in this Quarterly Report on Form 10-Q, is incorporated by reference in the Registration Statements on Form S-3 (No. 333-237550) and Form S-8 (No. 333-237551) of Otis Worldwide Corporation.



Very truly yours,

/s/ PricewaterhouseCoopers LLP

Hartford, CT








Exhibit 31.1
CERTIFICATION
I, Judith F. Marks, certify that:
1.I have reviewed this quarterly report on Form 10-Q of Otis Worldwide Corporation;
2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c.Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d.Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: July 31, 2020  
/s/ JUDITH F. MARKS
  Judith F. Marks
  President and Chief Executive Officer



Exhibit 31.2
CERTIFICATION
I, Rahul Ghai, certify that:
1.I have reviewed this quarterly report on Form 10-Q of Otis Worldwide Corporation;
2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c.Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d.Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a.  All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b.  Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: July 31, 2020  
/s/ RAHUL GHAI
  Rahul Ghai
  Executive Vice President and Chief Financial Officer



Exhibit 31.3
CERTIFICATION
I, Michael P. Ryan, certify that:
1.I have reviewed this quarterly report on Form 10-Q of Otis Worldwide Corporation;
2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c.Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d.Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: July 31, 2020  
/s/ MICHAEL P. RYAN
 
Michael P. Ryan
  Vice President and Chief Accounting Officer



Exhibit 32
Section 1350 Certifications
Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
(Subsections (a) and (b) of Section 1350, Chapter 63 of Title 18, United States Code)
Pursuant to section 906 of the Sarbanes-Oxley Act of 2002 (subsections (a) and (b) of section 1350, chapter 63 of title 18, United States Code), each of the undersigned officers of Otis Worldwide Corporation, a Delaware corporation (the “Corporation”), does hereby certify that:
The Quarterly Report on Form 10-Q for the quarter ended June 30, 2020 (the “Form 10-Q”) of the Corporation fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934 and information contained in the Form 10-Q fairly presents, in all material respects, the financial condition and results of operations of the Corporation.
 
Date: July 31, 2020
/s/ JUDITH F. MARKS
Judith F. Marks
President and Chief Executive Officer
Date: July 31, 2020
/s/ RAHUL GHAI
Rahul Ghai
Executive Vice President and Chief Financial Officer
Date: July 31, 2020
/s/ MICHAEL P. RYAN
Michael P. Ryan
Vice President and Chief Accounting Officer